EN

2006 Mercedes-Benz E-Class 4-DR. w/SAB

4
Recalls
511
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

511 Complaints

for 2006 MERCEDES-BENZ E-CLASS
11/17/2021
Components: VISIBILITY/WIPER
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

roof started leaking & whistling, could feel air even when it was closed. went to get it checked out was told the glass panel was detaching.

07/31/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: wdbuf56j56a******
Summary

Leaking fuel tank and gaskets. A strong smell of fuel internally in the vehicle and externally with a full tank of fuel. Mercedes Benz Warrantee extension PE#12001 "Covered Fuel Tank Components." Mercedes Benz denied claim because of PZEV vs non-PZEV type of vehicle. Both vehicles PZEV and non-PZEV, both use the same plastic gas tank, sending units, and fuel pump in their respective vehicles. How did NHTSA agree to cover non-PZEV vehicles only.

06/16/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

The contact owns a 2006 Mercedes-Benz E350. The contact stated while the vehicle was stationary, she started to smell an abnormal fuel odor from the rear driver’s side seat. The contact stated there was no warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the fuel level sending unit and the seals and gaskets to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that she was unable to continue driving the vehicle due to odor. The contact towed the vehicle to another local dealer, Mercedes-Benz of Myrtle Beach (936 Jason Blvd, Myrtle Beach, SC 29577, (843) 848-6800) where it was diagnosed with needing the fuel tank, fuel pump, fuel line and all the seals and gaskets needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 104,000.

06/03/2021
Components: ENGINE
Incident Date: 05/30/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

The crankshaft pulley is a two piece item. When excessive pressure is on it the pieces separate and disable the car. Upon replacing the belt or belt tensioner more pressure is exerted on the crankshaft pulley. Thus it fails and again disables the vehicle. When doing either of the replacement tasks Mercedes fails to check this or mention it to customers. Thus months later it fails and previous belt replacement of belt tensioner replacement has to be done again. This creates a dual expense without fixing the issue the first time. Expense is in the thousands.

05/21/2021
Components: SERVICE BRAKES
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: wdbuf26j46a******
Summary

Vehicle had a blow out on highway. Pull onto right shoulder doing about 60mph. Pressed the brakes and would not stop. Kept pressing brake and pumping the brakes and would not stop. was going around 50mph on the shoulder. After 15 seconds of pressing the brakes, car decided to brake. Checked brake lines, brake fluid and everything was correct and not leaking and drove the car back home slowly with spare on. ESP and ABS error came on. No other warning came on.

04/05/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J96X******
Summary

I NOTICED THAT ANOTHER OWNER OF A 2006 E350 NOTED THAT HE/SHE HAD A FUEL LEAK. I HAVE HAD ONE, TOO. THE EXTENDED WARRANTEE RAN OUT IN 2020, SO MERCEDES WOULDN'T COVER THE REPAIR EXPENSES. BUT IF THEY KNEW FOR 15 YEARS THAT THIS WAS A PROBLEM, THEY SHOULD HAVE RECALLED THE CARS. AND IF THEY AREN'T GOING TO RECALL IT, THEY SHOULD COVER REPAIR EXPENSES. THIS IS A SERIOUSLY DANGEROUS SITUATION. IT'S LIKELY THAT OUR TANK HAS BEEN LEAKING FOR A WHILE. WE'VE SMELLED GAS FOR ABOUT A YEAR, BUT DIDN'T REALIZE IT WAS LEAKING UNTIL RECENTLY WHEN THERE WAS A CLEAR PUDDLE IN THE GARAGE.

03/18/2021
Components: VEHICLE SPEED CONTROL,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 05/26/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I NEED HELP WITH MY CRANKSHAFT PLEASE I SEE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM

03/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

I FOUND FUEL (GAS) THERE IS A SMELL OF FUEL INSIDE CAR WHEN TAKE A GAS

03/04/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

VEHICLE HAS LESS THAN 50K MILES, WE STARTED NOTICING AN INTERMITTENT STRONG FUEL SMELL IN THE CABIN IN THE SPRING OF 2020. WE FOUND OUT THAT THIS IS A KNOWN ISSUE AND MERCEDES HAD ISSUED AN EXTENDED WARRANTY DUE TO THIS ISSUE. UNABLE TO GET THE VEHICLE TO THE DEALER DUE TO COVID. WHEN WE DID GET IT DIAGNOSED RECENTLY, WE WERE INFORMED THE REPAIR WOULD EXCEED $3400 AND WE WERE OUT OF THE WARRANTY PERIOD. THE REPAIR CONSISTS OF REPLACING THE FUEL TANK AND FUEL SYSTEM COMPONENTS. MERCEDES BENZ NA HAS OFFERED US A $400 DEALER SERVICE CREDIT. WE CANNOT AFFORD TO DO THIS REPAIR AND THEREFORE HAVE A VEHICLE WE ARE UNABLE TO SAFELY OPERATE. WE HAVE READ REPORTS ONLINE OF THIS ISSUE WHERE FUEL IS SITTING ON TOP OF THE FUEL TANK RIGHT BELOW THE REAR PASSENGER SEATS.

02/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J76X******
Summary

ACCORDING TO YOUR WEBSITE, MY VIN CAME UP FOR A SAFETY RECALL. I TOOK MY VEHICLE TO THE MERCEDES BENZ OF VIRGINIA BEACH. THEY REFUSE TO SERVICE THE RECALL MANUFACTURER RECALL NUMBER2020040011 NHTSA RECALL NUMBER19V918 RECALL STATUSRECALL INCOMPLETE. ACCORDING TO THE DEALERSHIP, MY VEHICLE IS NOT QUALIFIED

02/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J76X******
Summary

I TOOK MY VEHICLE TO THE MB DEALER FOR A RECALL FOUND ON YOUR WEBSITE AND CARFAX. THEY TOLD ME THAT IT DID NOT QUALIFY FOR THE RECALL.

12/24/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUH83J86X******
Summary

VERY STRONG FUEL ODOR PRESENT INSIDE AND OUTSIDE VEHICLE AFTER BEING DRIVEN. SMELL PROMINENT AT LEFT REAR WHEEL WELL.

11/13/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THERE IS FUEL LEAKING AND FLOODING ON TOP OF THE DRIVER SIDE FUEL SENDER UNIT UNDERNEATH THE REAR DRIVER SIDE SEAT WHERE IT IS LOCATED AT THE FUEL TANK. THIS WAS PREVIOUSLY A NHTSA FUEL LEAK INVESTIGATION FOR THESE WITH THE 2003-2008 E CLASS VEHICLES WHICH WAS LATER CLOSED DUE TO A RECALL BEING ISSUED. MY VIN DOES NOT SEEM TO BE PART OF THE RECALL GROUP, HOWEVER, THE PROBLEM REMAINS THE SAME AS EVERYTHING DETAILED IN THE REPORT AND FINDINGS OF THE INVESTIGATION DONE BY THE U. S. DEPARTMENT OF TRANSPORTATION NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOR REPORT VRTC-DCD-3206 EA13-003 IN DEC 2014. (ALSO ATTACHED). THE FUEL SEAPS OUT TO THE TOP OF THE SENDING UNIT DUE TO A FAILED PRESSURE SENSOR OR OTHER PART IN THE SYSTEM WHEN THE TANK IS FULL. WHEN THE TANK IS LATER LESS FULL AS A RESULT OF CONSUMPTION, THERE IS NO LONGER AN ISSUE WITH FUEL SPILLING OUT OF THE TOP AND FUMES GETTING INTO THE CABIN. VIDEO OF THE AREA WIPED SHOWS HOW IT IMMEDIATELY RETURNS TO THE TOP. THE PHOTO ATTACHED IS OF THE FUEL COMING BACK AFTER BEING WIPED UP.

11/09/2020
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 10/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A WARNING MESSAGE OF 'RESTRICTING SYSTEM MANUFACTURE' ILLUMINATED AND 07:02 THE VEHICLE LOST ALL POWER. THE CONTACT LOST CONTROL OF THE STEERING, AND THE BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A WALL AT 8-10 MPH, BUT DID NOT SUSTAINED INJURIES. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMAL HOWEVER, THE FAILURE RECURRED WHILE DRIVING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THEM OF THE FAILURE AND WAS PROVIDED WITH THE NUMBER TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,663.

10/21/2020
Components: VISIBILITY
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF DETACHED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO NEW COUNTRY MOTOR CARS (1 WESTON ST, HARTFORD, CT 06120) WHERE THE SUN ROOF WAS INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

10/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

EXTREME SMELL OF FUEL WHEN MAKING SHARP OR EXTENDED TURNS (FREEWAY ON/OFF RAMPS). ESPECIALLY, WHEN FULL TANK IS FULL. CALLED LOCAL DEALER AND MBUSA WAS TOLD THIS IS NOT COVERED UNDER THE 15 YEAR ' FUEL LEAK' EXTENDED WARRANTY! PLEASE NOTE THE PUDDLING OF FUEL NEAR THE BOTTOM OF WIRE HARNESS IN PICTURE ATTACHED.

10/06/2020
Components: SERVICE BRAKES
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

BRAKE FAILURE WHILE DRIVING ON FREEWAY. REDUCED BRAKING MESSAGE , ESP MESSAGE, AND 'STOP' ON SPEEDOMETER!

10/01/2020
Components: SERVICE BRAKES
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87JX6X******
Summary

BRAKES FAILED, RED WARNING LIGHT ALERTED ME, I MANAGED TO STOP THE CAR ON A SLIGHT INCLINE WITH EMERG BRAKE HELP. LUCKILY I WAS GOING SLOWLY ON A CITY STREET. CAR WAS TOWED TO MERCEDES IN RICHMOND VA . THEY FOUND NOTHING WRONG AND RESET THE CODE. SAID IT WAS FINE TO DRIVE. WHEN I QUESTIONED THIS, THEY SAID THEY COULD BLEED THE BRAKE LINE, EVEN THOUGH THEY ADMITTED AIR IN THE LINE WOULD NOT ACTIVATE RED BRAKES FAILED WARNING LIGHT. MB RICHMOND VA STATED THAT THEY THOUGHT THE PROBLEM WAS THE SBC UNIT, BUT BECAUSE THE 'WRONG CODE' INDICATING THE SBC UNIT WAS AT FAULT, SHOWED UP, THEY WERE NOT REQUIRED TO PERFORM THE WARRANTY WORK (GOOD FOR 25 YEARS )

09/04/2020
Components: AIR BAGS
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDDJ76XX6A******
Summary

SRS LIGHT STAYS ON. SCANNED SYSTEM AND GOT A CODE 9103. FOUND THERE WAS A TSB ISSUED BY MERCEDES FOR A WIRING PROBLEM AND HARNESS REPAIR FOR THIS MODEL. I DON'T THINK I SHOULD HAVE TO PAY THE 6 HRS LABOR FOR THIS REPAIR. IT WAS THEIR FAULT IN MAKING THE WIRING HARNESS TOO SHORT FOR A STEERING COLUM THAT MOVES IN AND OUT.

07/29/2020
Components: VISIBILITY
Incident Date: 12/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AN UNKNOWN MERCEDES-BENZ DEALER LOCATED IN LITTLE ROCK ARKANSAS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/19/2020
Components: STRUCTURE
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THERE IS A RECALL ON MY VEHICLE REGARDING THE SUNROOF. RECALL#2020040011. I TOOK MY VEHICLE TO A MERCEDES DEALER TO HAVE THE SITUATION REMEDIED. I SET AN APPOINTMENT FOR 10:00AM. I ARRIVED AT 9:30AM AND CHECKED MY VEHICLE IN. I SAT IN THE DEALERSHIP FOR 3 HOURS UNTIL I FINALLY GOT TIRED OF WAITING FOR INFORMATION. I THEN FOUND THE SERVICE ADVISOR WHO WAS REPRESENTING THE WORK ON MY VEHICLE. I ASKED HIM WHAT WAS GOING ON WITH MY CAR. HE SAID HE'D FIND OUT. HE THEN CAME BACK TO ME AND STATED "THEY'VE BEEN TRYING TO GET THE ROOF OPEN BUT CAN'T", "IT APPEARS TO BE SEALED SHUT". I TOLD HIM YES, THAT'S PART OF THE RECALL REASONING. THE BONDING DOESN'T SECURE ROOF CORRECTLY, IT COULD DETACH AND CAUSE A MAJOR ISSUE. HE THEN TOLD ME THERE'S NOTHING THEY CAN DO UNLESS IT'S OKAY THROUGH MERCEDES. I SHOWED HIM MY LETTER AGAIN STATING MERCEDES WILL REMEDY THIS PROBLEM. THEY TOLD ME THEY HAVE TO WAIT TO HEAR FROM THE MERCEDES MANUFACTURER. I THEN ASKED HIM, " IT TOOK YOUR DEALERSHIP 3 HOURS TO COMMUNICATE TO ME THAT YOU COULDN'T GET THE ROOF OPEN"?. 3 HOURS WAIT FOR THIS INFORMATION? I WAS THEN TOLD "THEY'LL GET BACK TO ME, THEY HAVE MY NUMBER". 24-72 HOURS TO GET ME A ANSWER! UNACCEPTABLE SERVICE. NOW I'M THINKING, NOTHING WILL BE DONE ABOUT THIS RECALL PROBLEM.

07/01/2020
Components: VISIBILITY
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/13/2020
Components: SERVICE BRAKES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THE BRAKE SYSTEM FAILS DURING NORMAL DRIVING . SBC PUMP FAILS SUDDENLY. AND WARNING MASSAGE TELLS YOU TO TURN OF THE CAR. VERY DANGEROUS SITUATION . IF SOME BODY MISS THE WARNING FOR FEW SECOND HE COULD KILL SOME BODY . NEVER SEEN BEFORE. *TR

04/02/2020
Components: SERVICE BRAKES
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBRF52H17F******
Summary

BRAKE REMAIN ENGAGED WHEN BRAKE [FOOT] PEDALS ARE DEPRESSED AT STOP LIGHT. IT ONLY DISENGAGES AFTER 0.5 SECONDS TO 1.0 SECONDS DELAY. THIS HAPPENS EVERY TIME THE BRAKES ARE PRESSED.

03/18/2020
Components: STRUCTURE
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

RECEIVED RECALL NOTICE STATING SEAL OF SUN ROOF MIGHT FAIL AND CAUSE IT TO COME LOOSE WHILE DRIVING. DEALERSHIP STATES PART NEEDED IS NOT AVAILABLE AND NO INFORMATION AVAILABLE ABOUT WHEN IT MIGHT BE.

02/26/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDD2110206L******
Summary

WHILE DRIVING, WITH SHORT BEEPS , THE SBC IN MY W211 GIVES A SHORT WARNING AND FAILS COMPLETELY. IT IS VERY RISKY TO DRIVE AFTER THAT. WITH SUCH AN EXPENSIVE CAR THE RELIABILITY HAS BEEN COMPROMISED. IF THERE IS A RECALL IT WOULD HELP MANY OWNERS.

02/21/2020
Components: VISIBILITY/WIPER
Incident Date: 02/19/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E-CLASS. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, WITHOUT WARNING THE SUNROOF DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF HONOLULU 818 KAPIOLANI BLVD, HONOLULU, HI 96813 (808) 592-5600) WHICH INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE TO FIX THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO REMEDY WAS AVAILABLE FOR THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

02/20/2020
Components: VISIBILITY/WIPER
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

VEHICLE SUNROOF FLEW OFF ON THE FREEWAY.

02/20/2020
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THIS VEHICLE IS A THREAT TO MY HEALTH WITH ALL THE PROBLEMS I'M HAVING WITH IT. I HAVE TO PRESS EXTRA HAD TO STOP . HAD BRAKES CHECKED AND THERE WAS NO PROBLEM. THERE IS A BAD GASOLINE LEAK AND LOUD SMELL OF GAS WHEN I FILL UP. LOOKED UNDER REAR SEAT AND SAW GAS ON GAS TANK. DRIED GAS UP AND THE BIG PUDDLE RETURNED. CAN I DRIVE THIS CAR? I NEED SOMEONE TO TELL ME WHAT TO DO. THE LAST AND MOST WORRISOME THING TO ME IS THAT THERE ARE 2 DTC CODES COMING UP CAUSING THE CHECK ENGINE LIGHT TO COME ON. HAD MECHANIC TO CLEAR THEN BUT THEY COME RIGHT BACK WHEN CAR IS STARTED. I NEED TO GET THIS CAR INSPECTED. SOMEONE TELL ME WHAT TO DO. MECHANIC SAID THAT THE CODE INDICATE A PROBLEM WITH THE ENGINE AND THAT IT MIGHT TAKE $8700 TO REPAIR EVERY THING. I DONT HAVE THAT TYPE OF MONEY. THIS IS THE CAR MAKERS PROBLEM. WHO IS LOOKING OUT FOR ME. IS THE GOVERMENT DOING THERE JOB WHEN IT COMES TO THIS CAR. HEARD THERE ARE MORE CARS LIKE THIS. OH THIS IS A 2006 MERCEDES E350. WILL THE GOVERMENT, DEALER OR MANUFACTURER BUY THIS CAR FROM ME. THIS IS A PLEA FOR HELP FROM ANYWHERE. THEY SAY THERE IS A RECALL ON THIS CAR BUT WHEN IT CAME OUT THERE WAS 1 YEAR LEFT ON CAR WARRANTY BEFORE IT RAN OUT. THE CAR DIDN'T QUIT RUNNING WHEN THE STALLING TO REPAIR THESE CARS TOOK PLACE. SOME ONE IS IN SOMEONES BACK POCKET. SOMEONE NEEDS TO DO THEIR JOB AND GET THIS PROBLEM TAKEN CARE OF ONCE AND FOR ALL. YOU MAY LOSE SOME FRIENDS IN THE PROCESS BUT THIS IS BETTER THAN SOMEONE LOSING THEIR LIFE. THIS VEHICLE HAS HAAD PROBLEMS STATIONARY AND WHILE MOVING.

02/12/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGBB86E46A******
Summary

2006 MERCEDES ML350 BALANCE SHAFT - CLASS ACTION LAWSUIT - DEFECTIVE. WENT INTO LOW GEAR WHILE RUNNING. WILL NOT COME BACK TO NORMAL. CODE FROM DIAGNOSIS STATES THE PROBLEM AS TIMING CHAIN. MERCEDES STATES " MAYBE FIXED IN GOOD FAITH" . BAD BALANCE SHAFT FROM FACTORY. MANY PROBLEMS WITH THIS DEFECTIVE PART. BUT WE NEED MONEY UP FRONT TO FIX WHICH WE DON'T HAVE. FROM MERCEDES REPAIR SHOP.

01/16/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

CAR HAD QUARTER TANK WHEN BOUGHT. DROVE OUT GAS AND PUT ABOUT ANOTHER QUARTER TANK OF GAS IN. DROVE THIS OUT. SMELLED NO FUMES. FILLED TANK UP. HAVE SMELLED LOUD GAS SMELL FOR 1 WEEK NOW.

01/14/2020
Components: POWER TRAIN
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

THIS HAS ACTUALLY HAPPENED 2X ALREADY-I WAS STATIONARY AT A LIGHT AND WHEN I WENT TO ACCELERATE THE CAR STALLED AND WOULD NOT START BACK UP. THERE WHERE MANY CARS BEHIND ME AND MY CAR WOULD NOT MOVE. I TURNED CAR OFF AND THEN IT FINALLY RESTARTED AND I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD . I WAS TERRIFIED. THE SECOND TIME THE CAR WAS ACTUALLY MOVING AND THEN JUST DIED IN THE MIDDLE OF THE INTERSECTION. I TOOK IT TO THE DEALER BOTH TIMES AND SINCE NOTHING CAME UP ON MY DASH THEY COULD NOT FIND OUT WHAT WAS WRONG. I AM TERRIFIED THIS WILL HAPPEN AGAIN WITHOUT A GOOD OUTCOME NEXT TIME. I FEEL MY CAR IS UNSAFE TO DRIVE. I HAVE TRIED TALKING TO MBUSA AND TOLD THEM WHAT HAPPENED THEY DID NOTHING. I WROTE A LETTER THEY DID NOTHING. I TOLD HOEHN MERCEDES I CALLED THE DEALERSHIP WHO SOLD ME THE CAR NOTHING. 1ST TIME CAR WAS STATIONARY ON CITY STREET, 2ND TIME IN MOTION ON A HIGHWAY. GOING STRAIGHT. 2ND MECHANIC SAID HE HAD HEARD OF THAT HAPPENING BEFORE, RANDOM INCIDENT STARTER? I AM THE ORIGIONAL OWNER-PAID $60,000 FOR THIS CAR I CANNOT EVEN GET $5,000 FOR IT.

01/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/31/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

I JUST WANTED TO SAY THAT I AM THE ORIGIONAL OWNER AND THIS IS AN E500 . I DO NOT WANT ANYONE TO GET HURT SO I AM REPORTING. I DO HAVE ALL RECEIPTS.

01/14/2020
Components: VISIBILITY/WIPER
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

I HAVE HAD THE SAME THING LATELY WITH MY CAR AS RECALL DATED 12/20/2019. MY SUNROOF HAS BEEN LEAKING A LITTLE ALL THE LINER IN MY CAR IS STARTING TO FALL DOWN. IT STARTED WITH THE SUNROOF AND THE MECHANICAL PART OF THE ROOF IS DETERIORATING. I HAD TO TAKE OFF THE PANEL FOR THE SUNROOF BECAUSE IT WAS MOLDING AND NOT CLOSING PROPERLY.

01/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

ALSO I HAVE HAD THE EXACT SAME THING HAPPEN TO ME IN THE RECALL DATED 3/15/2013. AFTER TAKING A LONG TRIP UP TO SAN FRANCISCO WHEN I GOT HOME MY OIL TANK WAS LEAKING -THERE WAS A STRONG ODOR OF GASOLINE COMING FROM MY BACKSEAT. I TOOK IT IN TO THE DEALER THEY REPLACED MY FUEL TANK BUT BEFORE THEY DID THAT THEY SENT ME ON THE ROAD WITHOUT FIXING AND NO RENTAL CAR. I THOUGHT I WOULD PASS OUT FROM THE SMELL OF GASOLINE. THE DEALER TOLD ME TO ROLL MY WINDOWS DOWN WHEN DRIVING WHAT? I DROVE MY CAR LIKE THAT FOR APPROX 1 WEEK BEFORE THE FUEL TANK CAME IN. THEY DID PAY FOR IT. I WAS CONCERNED IF I WHERE TO SMOKE IN THE CAR WHAT WOULD HAPPEN?

01/03/2020
Components: SERVICE BRAKES
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

RECEIVED CODE C2131 PRESSURE RESERVOIR FAULTY...SAFETY BRAKE ISSUE IS IT COVERED UNDER WARRANTY? AFRAID I MAY HURT SOMEONE IF BRAKES FAIL..

12/29/2019
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

WHILE DRIVING ON US 50 MY THE SBC FAILED WHILE DRIVING 60MPH I HAD NO BRAKES THE INDICATORS TOLD ME TO TURN THE VEHICLE OFF AND TO DEPRESS BRAKES FULLY. THAT'S HARD TO DO WHN UR GOING 60MPH... SO I HAD TO LET THE VEHICLE DRIFT UNTIL IT CAME TO A STOP ON THE SIDE OF THE HIGHWAY... PLEASE GET MB TO CORRECT THIS PROBLEM BEFORE SOMEONE LOSES THEIR LIFE... AFTER THIS INCIDENT MY CHECK ENGINE LIGHT CAME ON HAD THE VEHICLE DIAGNOSED THE INDEPENDENT MECHANIC SAID AS A RESULT OF THE ENGINE REVVING SO HIGH WHEN THE BREAKS FAILED I GOT TROUBLE CODES P0016 AND P0017.. RELATED TO THE BALANCE SHAFT... THE VEHICLE HAS NOT BEEN SERVICED... BASED ON THE PRICE I WAS QUOTED IN ORDER TO REPAIR THE VEHICLE I WAS TOLD IT WILL COST BETWEEN 4 TO $5.000 USD FOR REPAIRS.

12/11/2019
Components: SERVICE BRAKES
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

WHEN DRIVING THE VEHICLE AND ERROR CODE SAYS DEPRESSED BRAKE PRESSURE ESP AND BRAKES GO OUT CALL DEALERSHIP THEY SAID THERE IS RECORD OF IT BEING FIXED IN 2005 BUT IT STILL DOES NOT WORK.

12/04/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

REGARDLESS OF VEHICLE MOVEMENT GAS LEAK FROM FUEL TANK LOCATED UNDER BACK SEAT ABOVE EXHAUST SYSTEM. CONSTANT GAS SMELL, AND FUEL GAUGE ALWAYS JUMPING UP AND DOWN AGAIN REGARDLESS OF MOTION. CHECK ENGINE LIGHTS INDICATE FAULTY COOLANT TEMPERATURE SENSOR, AND FAULTY FUEL LEVEL SENSOR. DEALERSHIP IS REFUSING TO COVER TANK ASSEMBLY REPLACEMENT UNDER PZEV WARRANTY OF 15YRS / 150,000 MILES IN STATE OF CALIFORNIA. VEHICLE IS 2006, WITH 109K MILES. DOCUMENTATION OF TROUBLE CODES NOT AVAILABLE AT TIME OF REPORTING, BUT CAN BE PROVIDED UPON FUTURE REQUEST. FUEL RUNS DOWN THE SIDE OF THE TANK NARROWLY MISSING THE EXHAUST, POTENTIAL FIRE HAZARD.

12/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

MY 2006 MERCEDES BENZ E350 HAS A STRONG ODOR OF GASOLINE, PARTICULARLY STRONG AFTER FILLING THE TANK. MY UNDERSTANDING IS THAT THERE WAS A NHTSA INVESTIGATION INTO THIS PROBLEM IN THE PAST AND THE MANUFACTURER AGREED TO EXTEND THE WARRANTY TO REPAIR THE PROBLEM WHICH RESULTED IN NHTSA CLOSING THE PROBE. I CONTACTED MY LOCAL DEALERSHIP REGARDING THIS PROBLEM AND THEY INDICATED THAT THE WARRANTY IS NOT EXTENDED. THIS IMPLIES THAT THE MANUFACTURER IS NOT COMPLYING WITH THEIR AGREEMENT OR THE PROBE SHOULD BE REOPENED?

11/27/2019
Components: SERVICE BRAKES
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

WHILE I WAS DRIVING ON A BUSY STREET A RED PROMPT OF BRAKING SYSTEM FAIL DECREASE PRESSURE ESP GOES ON AND I HAVE TO PUSH BRAKES ALL THE WAY DOWN AND USE EMERGENCY BRAKING SYSTEM TO STOP! DASH SAYS SERVICE BRAKES. BRAKES WERE CHANGED AS WELL AS SENSORS AND NEW AUXILIARY BATTERY WHICH IS VERY DANGEROUS IF AUXILIARY BATTERY GOES OUT BRAKING SYSTEM FAILS AND CAR IS HARD TO STOP.

11/05/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E55. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WALTER'S MERCEDES-BENZ OF RIVERSIDE (951-441-6182, LOCATED AT 3213 ADAMS ST, RIVERSIDE, CA 92504) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP LEAKED FUEL. THE TECHNICIAN STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUPPORTED THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 151,877.

10/15/2019
Components: AIR BAGS,WHEELS
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J26X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E500. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT DRIVER'S SIDE TIRE STRUCK AN OBJECT AND CAUSED FOUR AIR BAGS TO DEPLOY. THE TIRE WAS DESTROYED ON IMPACT, BUT THE VEHICLE WAS NOT DAMAGED AT ALL. THERE WERE NO INJURIES. THE CONTACT CALLED MERCEDES-BENZ OF COCONUT CREEK AT 954-406-1167 (LOCATED AT 4250 N. STATE ROAD 7, COCONUT CREEK, FL 33073) WHERE THE CONTACT WAS PROVIDED WITH THE MANUFACTURER'S NUMBER AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE SAME DEALER WHERE A DIAGNOSTIC TEST WAS PERFORMED. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE MANUFACTURER THAT THE VEHICLE STRUCK AN OBJECT, WHICH CAUSED THE AIR BAGS TO DEPLOY. THE MANUFACTURER INFORMED THE CONTACT ABOUT THE DEALER'S DIAGNOSIS AND STATED THAT THE REPAIRS WOULD BE AT THE CONTACT'S EXPENSE. THE CONTACT SENT PICTURES OF THE TIRE, AIR BAGS, AND VEHICLE TO THE MANUFACTURER; HOWEVER, THAT DID NOT CHANGE THE MANUFACTURER'S DECISION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. *LN CONSUMER STATED COMPLAINT NUMBER 11268700 CONCERNING TO THOUSAND AND SIX MERCEDES E 500 AFTER THE AIRBAG EXPLODED INSIDE THE CAR THIS LITTER FROM MERCEDES USA RESPONDING TO MY COMPLAIN TO THEM WHAT THEY SAYING THE CAR IMPACTED SOMETHING BEFORE THE AIRBAG EXPLODED. *JB *DT *TR

09/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE FUEL FROM THE FUEL SENDING UNIT WAS LEAKING AND THERE WAS A POOL OF FUEL UNDERNEATH THE REAR SEAT OF THE VEHICLE, WHICH LEAKED INTO THE REAR SEATS. THE CONTACT ALSO SMELLED A FUEL ODOR THROUGHOUT THE VEHICLE AND NOTICED A DRIED FUEL FILM ON TOP OF THE VEHICLE'S ACCESS PANEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF WEST COVINA (2010 E GARVEY AVE S, WEST COVINA, CA 91791, 626-859-1200). THE CONTACT INFORMED THE DEALER OF AN ARTICLE FROM NHTSA THAT STATED THEY WOULD OFFER AN EXTENDED WARRANTY (P-BQ-FUEL-3WA) TO THEIR CONSUMERS REGARDING THIS DEFECT. THE MANUFACTURER REFUSED TO COVER THE VEHICLE BECAUSE THE SPECIFIC DEFECT PART WAS NOT COVERED UNDER THE WARRANTY. THE CONTACT WAS PROVIDED A QUOTE FOR THE REPAIR OF THE DEFECTIVE PART. THE MANUFACTURER AGREED WITH THE CONTACT THAT THE DEALER SHOULD COVER THE VEHICLE UNDER THE WARRANTY; HOWEVER, THE CONTACT WAS INFORMED THAT THE LOCAL DEALER REFUSED TO HONOR THE WARRANTY AND HAD THE RIGHT TO REFUSE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,647.

07/04/2019
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

TAKATA RECALL. ABS MALFUNCTION, BRAKE SENSOR

06/19/2019
Components: STEERING
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

PARK CAR AT HOUSE, WHEN I WENT TO USE IT NEXT DAY, IGNITION WONT TURN AND THE STEERING IS LOCK CAN NOT UNLOCK, NO MATTER WHAT I DO.

06/15/2019
Components: ENGINE
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

MERCEDES-BENZ V6 M272 ENGINES HAVE TIMING CHAIN PROBLEMS CAUSED BY BALANCE SHAFT FAILURES WHICH MERCEDES HAS KNOWN ABOUT FOR YEAR. FAULTY GEARS WEAR OUT PREMATURELY, EXCESSIVELY, AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE 'CHECK ENGINE LIGHT' TO REMAIN ILLUMINATED, AND THE VEHICLE TO MISFIRE OR STOP DRIVING. WEAK MATERIALS WERE USED FOR THE BALANCE SHAFT SPROCKETS AND THE TIMING CHAIN GUIDE, MERCEDES NEVER CONTACTED ITS OWNERS ABOUT THE DEFECT WHICH CAN CAUSE THE ENGINE TO HALT AND THE CAR TO STOP MID-TRAFFIC. THE CHECK ENGINE LIGHT COMES ON THE VEHICLE AT EVERY START, THROWING A P0016 AND P0017 TROUBLE CODE, WHICH RETURNS EVEN AFTER CLEARING AND RESTART. AFTER GOING TO SEVERAL MECHANICS, ALL HAVE NOTED THAT THE BALANCE SHAFT (WITHIN THE ENGINE) REQUIRES REPAIR AN ISSUE MERCEDES HAS KNOW ABOUT FOR SEVERAL YEARS, AND HAD EVEN ISSUED ITS MECHANICS WITH SERVICE BULLETINS (APRIL 23, 2009, SEE ATTACHED), BUT HAS NEVER NOTIFIED ITS CAR OWNERS OF THE HAZARDOUS DRIVING DURING ANY OF ITS SERVICE AT THE DEALERSHIP OR HAS NOT NOTIFIED WITH ANY OTHER COMMUNICATION. ENGINES WITH SERIAL NUMBERS LOWER THAN M272 ENGINE SERIAL NO. 2729..30 468993 HAVE THE DEFECTIVE PARTS AT MANUFACTURE, WHICH IS AFFECTING MY MERCEDES VEHICLE.

05/26/2019
Components: SERVICE BRAKES
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

I WAS DRIVING AND LOST ALL BREAK PRESSURE RAN A RED LIGHT AND ALMOST KILLED MYSELF AND OTHERS ON THE ROAD. NOT SAFE

05/18/2019
Components: SERVICE BRAKES
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

CAR BRAKES WENT OUT WHILE DRIVING ON FREEWAY 65 MPH. SBC RED LIGHT WENT OFF AND CAR BRAKE WAS FULLY DEPRESSED ALL THE WAY TO THE FLOOR AND BRAKING TOOK TOO LONG. CAR DISPLAY ERROR MESSAGE WAS BRAKING POWER DECREASED. DEPRESS BRAKE FULLY. TURNED OFF CAR AND RESTARTED BUT ERROR MESSAGE DISAPPEARED AND CAR BRAKES FULLY AGAIN. NOT GOOD AT ALL. NOW I KNOW THAT PROBLEM IS LURKING AND CAN HAPPEN AGAIN ANYTIME. VERY DANGEROUS SITUATION THAT COULD HAVE INJURED ME, MY PASSENGER, OR ANOTHER PERSON. TOTALLY UNACCEPTABLE FOR ANY CAR BRAKES TO FAIL JUST LIKE THAT. DUE TO MANUFACTURER INCOMPETENCE.

05/09/2019
Components: ENGINE
Incident Date: 05/08/2019
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J36A******
Summary

I ARRIVED HOME AFTER DRIVING 2 MILES FROM WORK AND WHEN I STOPPED I SAW SMOKE COMING FROM THE ENGINE. I TURNED OFF THE CAR AND OPENED THE HOOD. THE SMOKE WOULD ALMOST STOP AND THEN BECOME THICK AGAIN, IN CYCLES OF ABOUT 1 MINUTE. THE SMOKE WAS COMING FROM THE COOLING FAN. AFTER SEVERAL CYCLES IT BURST INTO FLAMES. FORTUNATELY WE WERE READY WITH A FIRE EXTINGUISHER AND PUT THE FIRE OUT RIGHT AWAY. THE FUSE, WHICH I BELIEVE SHOULD HAVE POPPED AND STOPPED THE CYCLING OF THE FAN, NEVER DID BLOW. I BOUGHT MY CAR USED BUT IT ONLY HAS 50,000 MILES ON IT. ALL INFORMATION IN THE CARFAX INDICATES IT WAS MAINTAINED. I DIDN'T TAKE PICTURES OF THE FIRE.

05/07/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J46A******
Summary

IN JANUARY 2018, MY CAR HAD DEVELOPED SBC MALFUNCTION ISSUES AND I TOOK IT TO THE AND THEY QUOTED ME $ 2,700+/- TO FIX THE ISSUE. I THEN CALLED MB USA AND THEY TOLD ME THAT THE SBC UNIT WARRANTY WAS EXTENDED FOR 10YRS AND THAT I HAD JUST CROSSED THAT LIMIT. I THEN REACHED OUT TO A PRIVATE MECHANIC WHO AGREED TO REPLACE THE UNIT FOR $865 (PLEASE SEE THE ATTACHED RECEIPT). I WAS ABLE TO PURCHASE THE SBC UNIT FROM MB OF CLEAR LAKE FOR $1,045.70 . THUS, I WAS ABLE TO GET THE CAR REPAIR AND SAVE MY SELF ABOUT $1,000 AS MB WAS NOT COVERING ITS REPAIR. ON SEPTEMBER 2018 I RECEIVED A LETTER FROM MB USA, INDICATING THAT THE COST OF THE REPAIR IS REIMBURSABLE. I REACHED OUT TO THE DEALER AND PROVIDED ALL THE DOCUMENTS THAT THEY REQUESTED. HOWEVER, I WAS TOLD THE REPAIR CAN BE REIMBURSED ONLY IF IT WAS DONE BY AN AUTHORIZED DEALER. I BELIEVE THIS IS NOT A FAIRWAY TO RESOLVE THE ISSUE WHEN ALL THE RELEVANT DOCUMENTS ARE AVAILABLE FOR A LEGITIMATE REIMBURSABLE. MB I BELIEVE IS NOT ACTING IN GOOD FAITH AND I NEED YOUR ASSISTANCE IN RECOVERING MY DUE REFUND FOR A FAULTY SBC UNIT. I HAVE SENT A LETTER TO MB USA AND THEY REACHED OUT TO ME WITH THE ANSWER, "NOT UNLESS REPAIR DONE BY AN AUTHORIZED DEALER" THANK YOU.

01/29/2019
Components: POWER TRAIN
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87JX6X******
Summary

VIBRATION WHEN CORNERING ALSO AT CERTAIN SPEEDS.

11/07/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF83J46X******
Summary

TL* THE CONTACT OWNED A 2006 MERCEDES-BENZ E500. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. PRIOR TO THE CRASH, THE STEERING WHEEL SUDDENLY BECAME VERY LOOSE AND FAILED TO TURN. THE DRIVER SUSTAINED NECK AND BACK INJURIES, WHICH DID NOT REQUIRE MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED AND TOWED. THE LOCAL DEALER (A BETTER WAY WHOLESALE, 423 WEBER AVE NAUGATUCK, CT) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

10/10/2018
Components: SERVICE BRAKES
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J16A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. WHILE OPERATING THE VEHICLE, THE SERVICE BRAKE INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT IMMEDIATELY STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND BRAKE ROTORS, BUT THE FAILURES CONTINUED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 127,000.

09/14/2018
Components: SERVICE BRAKES
Incident Date: 12/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

A RECALL WAS PLACED ON THIS VEHICLE TO REPAIR THE BAKING SYSTEM. I'VE COMPLAINED ABOUT THIS MATTER WITH MBUSA. WE NEVER RECEIVED THE NOTICE, AS A RESULT, I'M HAVING TROUBLE WITH MY BRAKES, AND WARNING SIGNS APPEAR ON MY DASHBOARD. THEY CLAIMED THAT THE WARRANTY RECALL ENDED. THEY TRY TO CLOSE MY CASE BY OFFERING ME $250.00 TO GO AWAY. THIS BECOMING A SAFETY HAZARD TO CONTINUE THIS WAY. THEY SENT ME TO ONE OF THEIR REPAIR MB DEALERSHIP FOOTHILL CALIFORNIA. COMPLETE REPAIR COST WAS $3000. I'VE OWNED SEVERAL MERCEDES. I CANT GET ANY HELP. THANKS (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/16/2018
Components: SERVICE BRAKES
Incident Date: 08/16/2018
Crash: No
Fire: No
Summary

WHILE DRIVING TO WORK, THE REDUCED BRAKING POWER LIGHT ILLUMINATED AND I HAD NO BRAKES. I ALMOST HIT THE CAR IN FRONT OF ME, BUT MANAGED TO SWERVE OUT OF THE WAY AND MAKE IT TO THE BRAKE-DOWN LANE. I SHUT OF THE IGNITION, AND WHEN I RESTARTED IT, THE PROBLEM WENT AWAY. I WAS VERY LUCKY, THIS TIME...

06/20/2018
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD AND THE BRAKE LIGHT ILLUMINATED. THE CONTACT ENGAGED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC BRAKING PRESSURE NEEDED SERVICING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

06/12/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J86X******
Summary

FUEL PUMP LEAKING FUMES (AND FUEL?). WHILE PARKED AND PREPARING TO COME HOME THE FUEL PUMP FAILED AND THE CAR REFUSED TO START. IT WILL NOT BE REPAIRED UNLESS IT IS UNDER THE EXTENDED WARRANTY. I AM TRYING TO LEARN IF IT WILL BE COVERED UNDER A EXTENDED WARRANTY.

05/31/2018
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THE CAR WOULD NOT START FUEL PUMP FAULTY AND IS PART OF GAS TANK BAD DESIGN COST ME CLOSE TO $3800, SOME PAID BY MBZ. MBZ REPLACED 2009 GAS TANKS FOR FREE UNDER WARRANTY BUT WOULD NOT DO MINE. THIS IS A BAD DESIGN THEY SHOULD HAVE TOLD ME ABOUT IT SO I WOULD NOT BUY THE CAR. IT IS STUPID TO HAVE TO REPLACE GAS TANK IN ORDER TO REPLACE A FUEL PUMP IN 2012 I HAD GAS LEAKAGE FROM THE SAME AREA AND I PAID TO FIX IT THEY SHOULD HAVE TOLD ME THIS WOULD BE A PROBLEM. INSTEAD THEY KEPT SILENT WHEN I TAKE MY CAR FOR SERVICE THEY ALWAYS LIST OF THINGS TO DO SO I CAN SPEND MORE MONEY AT THE DEALERSHIP WHY THE [XXX] NO BODY BOTHERED TO TELL ME ABOUT THIS PROBLEM THAT IT WOULD COST ME A LOT OF MONEY TO FIX . THIS CAR HAS COST OVER $60,000 TO BUY AND I DID NOT PAY THAT KIND OF MONEY FOR A CAR TO LAST ME ONLY 12 YEARS. MBZS ARE SUPPOSED TO LAST 30 YEARS OR MORE SO IFEEL CHEATED BIG TIME I THINK THEY ARE HIDING THIS BECAUSE THEY WILL GET SUED BIG TIME AND I HOPE THEY DO BOTH THE DEALERSHIP AND THE MBZ COMPANY. THE DEALERSHIP IS MERCEDES BANZ OF VALENCIA IN VALENCIA, CA 91355. PHONE NUMBER 661-753-5555. I HAVE THE NECESSARY PAPERWORK. I WOULD LIKE TO BE REIMBURSED FRO ALL THE COST, THE 3 WEEKS WITHOUT A CAR AND FRO THE PAIN AND SUFFERING THEY HAVE CAUSED ME AND SO IT WILL BE A LESSON TO MBZ AND THEIR DEALERS NOT TO PRATICE THIS FRAUD. I AM AVAILABLE FOR AN INTERVIEW OR MORE INFORMATION AS NEEDED. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/07/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

CHECK LIGHT

02/26/2018
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING VARIOUS SPEEDS, THE "REDUCE BRAKING POWER" WARNING MESSAGE DISPLAYED. THE CONTACT STATED THAT THE SENTRO SONIC BRAKE CONTROL UNIT FAILED. IN ADDITION, THE FUEL TANK UNDER THE DRIVER'S SEAT FRACTURED AND SPILLED FUEL IN THE VEHICLE. CENTENNIAL IMPORTS IN PENSACOLA, FLORIDA WAS MADE AWARE OF THE FAILURE AND DIAGNOSED THAT THE SENTRO SONIC BRAKE CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

02/09/2018
Components: SERVICE BRAKES
Incident Date: 01/28/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SBC BRAKE UNIT FAILED. THE VEHICLE WAS REPAIRED. THE DEALER (MERCEDES-BENZ OF PALM SPRINGS, 4095 E PALM CANYON DR, PALM SPRINGS, CA 92264) WAS CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 92,688.

01/21/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

TAKATA RECALL , OIL LEAK ,ELECTRICAL HARNESS

01/15/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J36X******
Summary

FUEL SMELL INSIDE CABIN. WAS TOLD FULLY COVERED ON EXTENDED WARRANTY DUE TO TSB NO. P-47-10-63 PARTS COVERED ARE FUEL TANK, FUEL FILTER/SENDER, FUEL PUMP, GASKET, SEALS AND RETENTION RINGS. DEALER CALLS TO SAY IT IS THE FUEL SENSOR AND IS NOT COVERED! AND COST IS 1400.00. FUEL SENSOR IS SITTING ON TOP OF THE FUEL FILTER/SENDER AND IS PLUGGED INTO IT!!! HOW CAN YOUR AGENCY ALLOW MB TO SKIRT COVERING SUCH A CLOSELY RELATED PART IN THIS SAFETY INVESTIGATION BY THE ODI????

12/16/2017
Components: ENGINE
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

I HAVE CHECK ENGINE LIGHT ON, NOBODY "MECHANIC" KNOW TO FIX THIS PROBLEM. I HAVE CODES: 1-P0016 2-P0017 3-P2195 4-P2198 5-P0171 6-P0174

11/08/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87X57X******
Summary

THE PASENGER-SIDE AIRBAGS DEPLOYED WITHOUT A COLLISION. THE CAR WAS IN MOTION AND THE AIRBAGS DEPLOYED WITHOUT EVEN HITTING A POTHOLE.

10/31/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

10/31/2017
Components: ENGINE
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

TIMING BELT SPROCKET LOST TEETH ON IT DUE TO IT NOT BEING STRONG ENOUGH DEALER NEED TO REPLACE THIS PART SINCE IT PART OF ENGINE THIS PART SHOULD NOT BE GIVING IT LIKE THIS

10/11/2017
Components: SERVICE BRAKES
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

WARNING LIGHT: REDUCED BRAKING POWER - DEPRESS PEDAL FULLY. I UNDERSTAND MB SERVICE BULLETIN S142.46-P-0012A ADDRESSES THIS ISSUE BUT I CAN'T GET A COPY ON THE NET. BRAKES FAIL UNTIL RESTART CAR. DANGEROUS. RECALL THE BRAKE SYSTEM FOR ALL OF THESE CARS. MB STOPPED USING THIS DEFECTIVE PRODUCT. VEHICLE WAS STATIONARY WHEN WARNING LIGHT WENT ON. BUT DANGEROUS TO MOVE CAR OFF OF DRIVEWAY

10/10/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 09/03/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNED A 2006 MERCEDES-BENZ E350W. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOWED FROM THE SCENE TO MERCEDES-BENZ OF ONTARIO (3787 E GUASTI RD, ONTARIO, CA 91761), BUT WAS NOT DIAGNOSED. THE CONTACT'S INSURANCE COMPANY CONFIRMED THAT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

10/07/2017
Components: ENGINE
Incident Date: 09/03/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

MY 2006 MERCEDES BENZ 350 E SERIES HAD GOTTEN IN A ACCIDENT DUE TO THE CAR STALLING OUT. I HAVE A CODE READER AND WILL PROVIDE THE NECESSARY PICTURES I TOOK THE DAY PRIOR OF THE ACCIDENT.

09/22/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDUF56J76A9******
Summary

AFTER REFUELING MY MERCEDES W211 I GETTING FUEL LEAK FRO THE FUEL PUMP. I FOUND A INFO THAT NHSA CLOSED CASE 2014 BECAUSE MERCEDES EXTENDED WARRANTY FOR 25 YEARS REGARDLESS ON MILEAGE. THEY ARE TELLING THAT IS NOT FOR MY CAR. BUT I HAVE ISSUE LIKE ALL THOSE CARS: PLASTIC PUMP COVER IS CRACKED AND FUEL IS LEAKING FROM THE TOP OF PUMP AND RUNNING OUTSIDE. LOOKS LIKE TOTAL SCAM FROM MERCEDES SIDE. THEY TELLING THAT MY TANNK IS DIFFERENT AND NOT COVERED BY THAT EXTENDED WARRANTY, BUT LEAK IS FROM THE PUMP AND THERE IS TONS COMPLAINS ABOUT SAME ISSUE FROM THPSE TANKS TOO. FOR ME LOOKS THAT THEY EXTENDED WARRANTY ON CHEAPER REPAIR TANKS AND NOT FIXING EXPENSIVE ONES WITH SAME ISSUES. PLEASE, PLEASE HELP ME BECAUSE THEY WANNA CHARGE ME 4200$ FOR THIS REPAIR AND NOT FIXING UNDER EXTENDED WARRANTY.

09/06/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JX6A******
Summary

MY AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I HAD JUST LEFT WORK AND DRIVING NORTHBOUND ON THE WEST SAM HOUSTON TOLLWAY APPROACHING THE TOLL STATION AT HIGHWAY SPEEDS. THERE WAS AN INCREDIBLY LOUD EXPLOSION AND AND HARD PERCUSSION AS THE AIRBAGS SELF DEPLOYED WHILE I WAS DRIVING. I THOUGHT I HAD BEEN PUNCHED OR SHOT IN THE GUT. THE PASSENGER SIDE CURTAIN DROPPED DOWN AND THE RIGHT REAR PASSENGER SIDE DOOR BAG DEPLOYED. THE SEATBELT AROUND MY WAIST AND SHOULDER TIGHTENED. FORTUNATELY, I KEPT IT TOGETHER AND DROVE DIRECTLY TO THE DEALERSHIP. I HAD NOT HIT ANYTHING, RUN OVER A POTHOLE, SWERVED OR OTHERWISE MAKE ANY SUDDEN DIRECTION CHANGE. I WAS IMMEDIATELY CALLED BY AN OPERATOR ON THE MERCEDES EMERGENCY SYSTEM WITHIN THE CAR. SO MERCEDES IS AWARE OF THE INCIDENT AT THE TIME IT HAPPENED. SHE ASKED IF I NEEDED AN AMBULANCE OR POLICE. I TOLD HER THAT THE AIRBAGS HAD DEPLOYED ON THEIR OWN AND THAT I WAS PHYSICALLY OK. ADDITIONALLY, I DROVE IMMEDIATELY TO STAR MOTOR DEALERSHIP WHERE THEY LOOKED AT MY VEHICLE LESS THAN 20 MINUTES AFTER IT OCCURRED. THE SERVICE ADVISER AND SOME OF THE TECHNICIANS QUICKLY LOOKED AT THE VEHICLE (IT WAS NEAR CLOSING TIME). THEY SAID THEY COULD NOT READ THE CODES OTHER THAN THE SRS FAULT. I WAS ADVISED THAT IT WOULD LIKELY BE CHEAPER TO FIX AT A BODY SHOP THAN AT THE DEALER. I LATER FOUND THAT THE DRIVER SIDE REAR SEATBELT HAD ALSO DEPLOYED AND WAS TIGHTENED.

09/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

MY MERCEDES BENZ E350 2006 FAILED TO START INTERMITTENTLY DUE TO FUEL PUMP FAILURE. MY CAR WAS HIT BY AN UNINSURED MOTORIST, SINCE THEN, MY CAR BECAME UNRELIABLE TO START, MY CAR FALLS INTO A METAL TYPE OF FUEL TANK. THERE WAS A RECALL #08V303000 WHICH STATES THAT IN THE EVENT OF VEHICLE CRASH, THE ELECTRICAL FUEL PUMP MAY FAIL TO DELIVER THE NEEDED FUEL TO START THE ENGINE, BUT MY VIN IS NOT ON THE LIST, HOWEVER, DURING INVESTIGATION EA 13-003 FOR FUEL SYSTEM, WARRANTY HAS BEEN EXTENDED TO 15 YEARS, WARRANTY HAS BEEN EXTENDED TO 15 YEARS WITH UNLIMITED MILES FOR THE FUEL PUMP ON THE SUBJECT VEHICLE. PENSKE REFUSE TO HONOR THE REPLACEMENT OF MY FUEL TANK BECAUSE ACCORDING TO THE ASST. SERVICE MANAGER, THE WARRANTY ONLY AFFECT ON THE PLASTIC TYPE OF FUEL TANK. IS THIS REALLY TRUE? MY CAR HAS 161,927 MILES AND HE SAID THE METAL TYPE FUEL TANK CAN ONLY BE REPLACED 150,00 OR BELOW. BY THE WAY, IN ORDER REPLACE THE FUEL PUMP, THE WHOLE FUEL TANK SHOULD BE REPLACED BECAUSE MERCEDES BENZ SYSTEMATICALLY INTEGRATED AND REDESIGNED THE WHOLE FUEL PROPULSION TO AVOID THE NAGGING PROBLEM OF AVOIDING THE NAGGING PROBLEM OF FUEL LEAK FROM FUEL PUMP. PLEASE, I NEED YOUR ADVICE ON THIS MATTER WHETHER IF THE METAL TYPE OF FUEL TANK OF 2006 MERCEDES BENZ E350 IS NOT INCLUDED IN 15 YEARS WARRANTY WITH UNLIMITED MILEAGE.

08/03/2017
Components: SERVICE BRAKES
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E320. THE CONTACT STATED THAT THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS MANUFACTURED SO THAT AFTER THE BRAKE PEDAL WAS DEPRESSED OVER 300,000 TIMES, THE BRAKES WOULD FAIL. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE SBC BRAKE UNIT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT IT WAS A KNOWN FAILURE AND EXTENDED THE WARRANTY AN ADDITIONAL 10 YEARS; HOWEVER, THE CONTACT'S VEHICLE SURPASSED THE WARRANTY EXTENSION BY SIX MONTHS. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

08/02/2017
Components: SERVICE BRAKES
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

AFTER DRIVING MY 2006 E350 FOR 30MIN RETURN HOME BACK UP PARKING INTO MY DRIVE WAY MY BRAKE HAS REDUCED POWER. ERROR LIGHT "SERVICE BRAKE VISIT WORKSHOP" THEN CAR WILL NOT START BUT IN THE NEXT MORNING, IT STARTS? IT IS THE SAME PROBLEM AS THE SAFETY RECALL #20055110001 FOR 2005 BUT MY MODEL IS 2006 NOT YET RECALL.

07/27/2017
Components: SERVICE BRAKES
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE PREMATURELY STOPPED BEFORE FULLY APPLYING THE BRAKE PEDAL. IN ADDITION, THE WARNING INDICATOR ILLUMINATED FOR THE BRAKE SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER (MALONES AUTOMOTIVE, 271 POWERS FERRY RD SE, MARIETTA, GA 30067, 678-236-3800) FOR DIAGNOSTIC TESTING. THE DEALER INITIALLY STATED THAT THERE WAS A MANUFACTURER RECALL, BUT LATER STATED THAT THERE WAS NO RECALL. THE DEALER INDICATED THAT THE MANUFACTURER HAD A SERVICE CAMPAIGN, BUT DID NOT SPECIFY IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J36A******
Summary

SMELL GAS

07/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/14/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN THE VEHICLE WAS REFUELED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK, PUMP AND CONNECTORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONATACTED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE, THEY INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE SCOPE OF THERE INVESTIGATION (EA13003). NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

07/12/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AFTER THE VEHICLE WAS REFUELED. THE WALTERS MERCEDES-BENZ DEALER WAS CONTACTED AND CONFIRMED THAT IT WAS KNOWN ISSUE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

06/14/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

MY CAR WHILE I WAS DRIVING ON THE STREET JUST SHUT DOWN RED FLASHING SCREEN SAYING STOP REDUCE BREAKING POWER START ENGINE DON'T KNOW IT SAYS THIS CAUSE CAR DON'T HAVE ANY POWER THE GAS PEDDLE DON'T WORK THE BREAKS DIDN'T EVEN GOOD THING I WAS GOING SLOW IN MY AREA HAD TO GET CAR TOWED TO MY MECHANIC WHICH THEY TOLD ME MY AIR FILTERS WAS CLOGGED WHICH I PAYED THEM TO GET NEW ONES THEN I STILL WANTED TO FIND OUT WHY MY CAR JUST SHUT DOWN SO TOOK IT TO MERCEDES DEALER IN FORT WASHINGTON PA THE CHECK IT OUT AND SAID MY BREAKS WAS WEARING SO I HAD TO PAY THEM 589.00 FOR FRONT AND BACK BRAKES SBC SYSTEM THEY SAID IS OK I AM STILL SCARED OF THIS CAR.

06/13/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND THE STOP BRAKING SYSTEM WARNING INDICATOR ILLUMINATED AND FLASHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO A LOCAL MERCEDES-BENZ DEALER (LOCATED AT 404 PENNSYLVANIA IN PA 19034 866-383-0881) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER REGARDING THE SPC PUMP. THE FAILURE MILEAGE WAS 101,000.

06/08/2017
Components: SERVICE BRAKES
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE STARTING THE VEHICLE, THE ABS INDICATOR WAS CONSTANTLY ILLUMINATED. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES INDEPENDENTLY APPLIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT TO CALL THE MERCEDES-BENZ DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT A DIAGNOSTIC TEST WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

05/25/2017
Components: SERVICE BRAKES
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUH56J16A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING 20 MPH, THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO IMMEDIATELY STOP THE VEHICLE AS THE CONTACT DROVE THROUGH A RED LIGHT. THE DEALER WAS CONTACTED AT 415-673-1700 AND INFORMED THE CONTACT OF A RECALL FOR THE BRAKING SYSTEM; HOWEVER, HER VIN WAS NOT INCLUDED. THE CONTACT WAS UNABLE TO PROVIDE THE CORRECT NHTSA CAMPAIGN INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 201,517.

05/11/2017
Components: ENGINE
Incident Date: 03/27/2017
Crash: No
Fire: No
Summary

I HAVE A BENZ E350 2006 WITH 60K MILES. MY CHECK ENGINE LIGHT WENT ON AND I WAS TOLD IT WAS THE BALANCE SHAFT GEAR PROBLEM. MERCEDES-BENZ HAD A CLASS ACTION LAWSUIT COMPLAINT FILED FOR THIS ISSUE FOR SOME OF THEIR CARS WITH THIS PROBLEM AS WELL AS FAULTY ENGINES & IDLE GEARS. THERE ARE MORE THAN 100000 CARS FROM 2005 TO 2007 MODEL YEARS WITH THIS PROBLEM AND THEY MANAGED TO GET AWAY WITHOUT ISSUING A RECALL. WHAT SURPRISES ME IS EVEN WITH THE CLASS ACTION SUIT, THEY PAY ONLY 30% OF THE REPAIR COST. DEALERSHIP ESTIMATE FOR THIS REPAIR IS $7500. THEY HAVE TO REMOVE THE ENTIRE ENGINE/MOTOR AND OPEN IT UP TO REPLACE THE SMALL PART. HTTP://WWW.CLASSACTIONREBATES.COM/SETTLEMENTS/MERCEDES_ENGINE/ YOU ARE A MEMBER OF THIS CLASS ACTION IF YOU PURCHASED OR LEASED MERCEDES-BENZ VEHICLES IN THE UNITED STATES THAT ARE MODEL YEARS 2005-2007 EQUIPPED WITH M272 (V6) OR M273 (V8) ENGINES BEARING SERIAL NUMBERS UP TO 2729..30 468993 OR 2739 ..30 088611, RESPECTIVELY. YOU CAN VERIFY YOUR SERIAL NUMBER BY CHECKING YOUR PAST REPAIR ORDERS. CLASS MEMBERS MAY ALSO ENTER THE VEHICLE IDENTIFICATION NUMBER (VIN) ON THE SETTLEMENT WEBSITE TO SEE IF THEIR VEHICLE QUALIFIES FOR BENEFITS FROM THIS MERCEDES CLASS ACTION SETTL I NOW HAVE TO REPLACE THE BALANCE SHIFT GEARS SO MY CAR WILL PASS EMISSIONS INSPECTION. MERCEDES BENZ IS NOT WORTH BUYING. MERCEDES BENZ NEEDS TO BE RESPONSIBLE FOR FAULTY EQUIPMENT. MERCEDES BENZ DOES NOT HAVE THE REPUTATION IT USED TO HAVE.

05/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

LEAKING FUEL PUMP, EMITTING GAS ODORS IN BACK SEAT FOR SEVERAL YEARS. COULD NOT FILL UP GAS TANK OR THE SMELL IS TOO MUCH. NOT SAFE TO TRAVEL WITH FRIENDS IN THE CAR. EVENTUALLY THE FUEL PUMP STOPPED WORKING AND WE WERE FORCED TO REPAIR IT BY PURCHASING AN ENTIRE NEW GAS TANK INCLUDING TWO FUEL PUMPS WHICH ARE ENCLOSED IN THE SYSTEM. OTHER MERCEDES LIKE OURS HAVE HAD THEIR GAS TANKS REPLACED OR UNDER WARRANTY BY MERCEDES, BUT THEY DO NOT INCLUDE OUR VIN NUMBER (?) IT IS EXACTLY THE SAME PROBLEM AS THE OTHER CARS. THEY REFUSE TO COMPENSATE US FOR THIS UNSAFE PROBLEM THAT MERCEDES HAS REFUSED TO ADEQUATELY TAKE CARE OF FOR THE SAFETY OF THEIR CUSTOMERS. WE WENT TO MERCEDES IN TEMECULA CALIFORNIA A COUPLE TIMES DURING LAST YEAR AND THIS YEAR ASKING THEM TO TAKE CARE OF IT. THEY REFUSED. WE DIDN'T WANT THE CAR AND IT'S PROBLEMS ANYMORE SO SOLD IT AFTER WE PAID MORE THAN $3,000 TO FIX THEIR PROBLEM. WE WERE RECENTLY INFORMED THAT MERCEDES WAS OFFERING COMPENSATION, SO WE HAD OUR MECHANIC SUBMIT ALL THE DOCUMENTS FOR THE MERCEDES FACTORY ORIGINAL PART THAT WE HAD TO REPLACE, BUT AGAIN THEY REFUSED TO COMPENSATE US. THEY DON'T SEEM TO BE AVOIDING TO TAKE CARE OF THEIR UNSAFE PROBLEMS WITH THESE MODELS.

04/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I SMELL A HEAVY FUEL ODOR COMING FROM THE REAR OF THE VEHICLE WHEN I FILL THE FUEL TANK TO 100%. CALLED MERCEDES AND THEY TOLD ME THAT MY ISSUE IS NOT COVERED UNDER THE RECALL EVEN THOUGH I SEE THAT THEY HAVE INDEED HAD A RECALL OUT FOR THIS VERY ISSUE. FROM WHAT I HAVE FOUND ONLINE, MY CAR SHOULD BE COVERED UNDER THE RECALL FOR 15 YEARS WITH UNLIMITED MILES.

04/10/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

MY VEHICLE HAS ONLY 19500 ORIGINAL MILES WHICH I BOUGHT FROM MY AUNT WHO DIDN'T DRIVE THE CAR THAT MUCH BECAUSE OF GAS SMELL INSIDE ESPECIALLY AFTER FILLING UP GAS FULL TANK WHICH I ALSO ENCOUNTERED THAT MAKES ME WORRY THAT MIGHT CAUSE COMBUSTION OR FIRE. I SEARCH THE INTERNET AND MOST THE MB E-CLASS OWNERS HAVE THE SAME PROBLEM WHICH IS I THINK THE MOST IMPORTANT TO RECALL BECAUSE IT IS DANGEROUS TO DRIVE THAT POSSIBLY CAN CAUSE FIRE OR WILL LOST LIVES. I HAVE 3 KIDS WITH ME DRIVING AND PICKING THEM UP AT SCHOOL AND IT REALLY WORRIES ME. NHTSA PLEASE MAKE AN INVESTIGATION ON THIS REGARD ASAP. THANK YOU AND MORE POWER.

04/04/2017
Components: SERVICE BRAKES
Incident Date: 03/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF87J46X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT CAME TO AN ABRUPT STOP AND THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED LOWER BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

03/27/2017
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

STRONG FUEL SMELL COMING FROM THE OUTSIDE OF VEHICLE

03/11/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

STRONG GASOLINE SMELL WHEN CAR HAS A FULL TANK OF GAS, SMELL GOES AWAY WHEN GAS IS DOWN TO 3/4 FULL

03/11/2017
Components: POWER TRAIN
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

CARS WILL NOT SHIFT. IT WONT GO PASS 3RD GEAR AND ALMOST CRASHED. BROUGHT CAR TO DEALER AND PER DEALER, CAR IS KNOWN TO HAVE THE PROBLEM BUT NOT RECALL. HAD TO PAY OVER $4000 TO GET THE CAR FIXED

03/07/2017
Components: SERVICE BRAKES
Incident Date: 02/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THE SBC BRAKE SYSTEM ON MY AUTO IS SHOWING A WARNING TO SEND THE CAR TO THE DEALER. THEY TOLD ME I NEEDED A NEW ABS SYSTEM $2200.00. MANY MERCEDES OWNERS ARE HAVING THE SAME PROBLEMS WITH THE SBC BRAKE SYSTEM. THE BRAKES ARE VERY DIFFICULT AND DANGEROUS TO WORK ON! THE HYDRAULICS SHOULD HAVE A LIFETIME WARRANTY.

03/03/2017
Components: VISIBILITY/WIPER
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

DRIVER SIDE EXTERIOR MIRROR TURNED RED TINT IN COLOR, LOST CLARITY. SAME AS DESCRIBED BY OTHERS ON INTERNET

02/27/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

HEAVY FUEL SMELL INSIDE CAR WHEN PARKED OR WHEN DRIVING, EVEN MORE SO IF INSIDE MY GARAGE. WENT ON LINE, SAW THAT MERCEDES TOLD NHTSA THAT IT WILL EXTEND WARRANTY TO 15 YEARS UNLIMITED MILEAGE, AND THAT THEY WILL COVER FUEL PUMP, FUEL TANK,AND ALL RELATED GASKETS. SMELL IS EVEN WORSE WHEN TANK IS FULL! I REMOVED REAR SEAT AND FOUND GAS SEAPAGE ON TOP OF FUEL PUMP, AND REAR SEAT WAS WET UNDERNEATH WITH GAS. WILL MERCEDES COVER THIS?? WILL THEY GIVE ME A HARD TIME I HAVE LOVED THE CAR BUT THIS IS KIND OF SCARY AS I TAKE MY GRANDDAUGHTER TO SCHOOL EVERY DAY AND DRIVE IT TO WORK. THERE ARE WIRING GOING TO FUEL PUMP AND IM AFRAID THAT IT MIGHT CREATE A SPARK.PLEASE HELP, [XXX], MY EMAIL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/25/2017
Components: POWER TRAIN
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

THE TRANSMISSION CONDUCTOR PLATE SENSOR IS DEFECTIVE. I WAS STUCK IN EITHER FIRST OR SECOND GEAR. I LEARN THAT IT WAS IN LIMP MODE. THE 722.9 TRANSMISSION CONDUCTOR PLATE SENSOR IS KNOWN TO HAVE THESE ISSUE AS I LEARNED FROM MANY MERCEDES OWNER THAT HAVE THE 7SPEED TRANNY. PLEASE ADVISE ON THIS SUBJECT TO TAKE ACTION ON RECALLING THE SERVICE FOR MY CAR. I HAVE 2006 E350,2014ML550,2007 S550. THESE CARS ALL HAVE THE CODE FOR THE SAME ISSUE. THE CODE IS P0717 AND P0718. THANK YOU FOR TAKING ACTION INTO THIS MATTERS.

02/24/2017
Components: SUSPENSION,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83JX6X******
Summary

CAR AIR BAGS NOT ADJUSTING CAR.

02/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

STRONG ODOR OF GASOLINE FUEL INSIDE AND OUTSIDE OF MY VEHICLE, PARTICULARLY AFTER REFILLING THE FUEL TANK. THE ODOR SUBSIDED AFTER DRIVING MY CAR FOR SOME DISTANCE THEREBY LOWERING THE FUEL LEVEL IN THE TANK. I TELL MY DAUGHTER TO FILL THE TANK TO ABOUT 3/4 FULL TO AVOID THE ODOR. THE ODOR IS VERY STRONG WHEN WE PARK THE VEHICLE IN OUR GARAGE AND THANKS BE TO GOD THAT WE DON'T SMOKE. WE PARK THE CAR OUTSIDE THE GARAGE WHEN MY DAUGHTER COME HOME. SOMEONE TOLD ME THAT THERE WAS A RECALL ON FUEL FILTER/SENDER, CRACKS IN THE PRESSURIZED OUTLET FITTING OF THE FUEL FILTER/SENDER. WILL YOU PLEASE LET ME KNOW ABOUT THIS SITUATION AS SOON AS YOU CAN.

02/12/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

THERE IS A VERY BAD FUEL SMELL COMING OUT OF THE CAR. INSIDE THE VEHICLE IS NOT SMELLY BUT THE EXTERIOR SMELLS PRETTY BAD. SCARED THAT THESE FUEL VAPORS A HAZARD AND WONDERING IF THERE IS A RECALL ON THAT. CAR IS 2006 MODEL.

02/09/2017
Components: ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J36A******
Summary

I WENT TO A HARDWARE STORE AND PARKED THE CAR IN THE STORE PARKING LOT. ABOUT 10 MINUTES LATER SOMEBODY CAME IN AND ASKED ME IF I WAS DRIVING A SILVER MERCEDES; I TOLD HIM YES AND HE TOLD ME THAT IT WAS ON FIRE. WHEN I GOT OUT OF THE STORE I SAW MY CAR'S ENGINE COMPARTMENT ON FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED ON THE SCENE THE WHOLE ENGINE COMPARTMENT HAD BEEN GUTTED AND THE FIRE HAD SPREAD TO ANOTHER CAR WHICH WAS PARKED INFRONT OF MINE.

02/07/2017
Components: POWER TRAIN
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

AT 73,480 MILES THIS 2006 MERCEDES HAS A FAULTY CONDUCTOR PLATE VALVE THAT NEEDS TO BE REPLACED. THIS FAULTY CONDUCTOR PLATE/SPEED SENSOR CAUSES THE CAR NOT TO SHIFT FROM 1ST TO 2ND GEAR AND INSTEAD SPINS WITHOUT GOING INTO GEAR. THIS VEHICLE HAS BEEN IN MOTION WHILE THIS OCCURS. AT STOP LIGHT, TRIED TO ACCELERATE FORWARD AND COULD NOT. SHUT CAR OFF AND RESTARTED. CARS IN BACK OF ME PROCEEDING = DANGEROUS SITUATION TO BE TURNING OFF IGNITION AND RESTARTING CAR ONLY TO MOVE FORWARD! THERE WERE ALSO PREVIOUS OCCURRENCES OF THE SAME INCIDENT.

01/11/2017
Components: SERVICE BRAKES
Incident Date: 08/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J46A******
Summary

CAR HAS "SENSOTRONIC BRAKING SYSTEM", SBC, THAT UPON FAILURE RENDERS THE CAR UNSAFE AS ONLY THE FRONT WHEEL BRAKES WILL HAVE PARTIAL HYDRAULIC POWER TO STOP THE CAR. REF: MB BULLETIN "S142.46-P-0012A" FAILURE OCCURS WITHOUT PRIOR WARNING OR BRAKE DEGRADATION. MY CAR HAS HAD SEVERAL TRANSITORY FAILURES AS I WAS DRIVING. ONLY TURNING OFF THE KEY AND THEN BACK ON AGAIN DID I REGAIN NORMAL BRAKING. ALSO UPON SBC FAILURE THE BRAKE PEDAL ALMOST GOES DOWN TO THE FLOOR WITH A FUNCTIONING REVERSION TO "HYDRAULIC MODE." MERCEDES BENZ SHOULD IMMEDIATELY RECALL AND REPLACE ALL SBC UNITS ASAP TO ELIMINATE THIS "TIME BOMB." *TR

12/22/2016
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

AFTER FILLING GAS TANK, WHILED STOPPED, THERE IS A STRONG ODOR OF GASOLINE EVIDENT. THE SMALL SEEMS TO ORIGINATE NEAR THE REAR PASSENGER SIDE. SOMETIME IT'S DETECTABLE INSIDE THE CAR, BUT MOSTLY IT'S READILY APPARENT OUTSIDE THE VEHICLE. AFTER DRIVING THE CAR FOR 10-30 MILES, THE SMELL GOES AWAY. *TR

12/08/2016
Components: ENGINE
Incident Date: 12/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

THE ENGINE LIGHT INDICATOR CAME ON AND WAS CHECKED AT THE DEARLERSHIP AND SHOWED TO REPLACE SHAFT. IT SEEMED A LOT OF PROBLEMS WITH SAME INDICATION. COST TO REPAIR WAS QUOTED AT $5,500.

12/01/2016
Components: SERVICE BRAKES
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

DRIVING ON I-270 AT 55 MPH SUDDENLY BRAKES STOPPED FUNCTIONING AT ALL, DASHBOARD TURNED RED WITH THE MESSAGE REDUCED BRAKING POWER DEPRESS BRAKE PEDAL FULLY, BUT THERE WAS NO BRAKING POWER AT ALL. ALMOST LOST CONTROL.... SCARED I WAS GOING TO HIT ANOTHER CAR OR INVOLVE IN ACCIDENT... VEHICLE WAS IN MOTION. *TR

11/30/2016
Components: SERVICE BRAKES
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

I EXPERIENCED IMMEDIATE BRAKE FAILURE WHILE DRIVING WITH NO ADVANCED WARNING. RECEIVED RED LIGHT WARNING MESSAGING STATING REDUCED BRAKING ABILITY AND TO VISIT WORKSHOP. IMMEDIATELY STEPPED FULLY ON BRAKE PEDAL WITH MINIMAL TO NO RESPONSE. CAR EVENTUALLY SLOWED DOWN TO A STOP. A SIGNIFICANT COLLISION WAS AVOIDED BECAUSE I WAS DRIVING AROUND 15 MPH ON A RESIDENTIAL SIDE-STREET WITH NO OTHER TRAFFIC AT THE TIME. HAD I BEEN TRAVELING ON A MAJOR ROAD AT 35-40MPH WITH MODERATE TRAFFIC I WOULD HAVE BEEN UNABLE TO AVOID A SERIOUS COLLISION. MERCEDES BENZ HAS RECOGNIZED THIS BRAKING ISSUE AND ORDERED AN EXTENDED 10 YEAR WARRANTY WITH UNLIMITED MILES ON THE HYDRAULIC SBC SYSTEM, BUT I WAS TOLD MY 2006 VEHICLE WAS "OUT OF WARRANTY" BY THE DEALERSHIP AND WOULD NEED TO PAY $2275 FOR REPAIRING THE HYDRAULIC SBC. THIS PROBLEM IS AN IMMEDIATE SAFETY CONCERN GIVEN THE ACUTE FAILURE OF THE BRAKING SYSTEM AND THE HIGH LIKELIHOOD OF A SERIOUS ACCIDENT. *TR

11/16/2016
Components: SERVICE BRAKES
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

WAS DRIVING THE MERCEDES E350 ON A HILLY ROAD ON NOV 15, 2016 WHEN THE VEHICLE LOST PRETTY MUCH ALL BRAKING CAPABILITY. THE DASH STARTED FLASHING "STOP REDUCED BRAKING POWER. DEPRESS BRAKE PEDAL FULLY" LOOKS LIKE THIS PROBLEM IS CAUSED BY A MANUFACTURING DEFECT ON THE BRAKE PUMP/CONTROLLER. THIS INCIDENT COULD HAVE CAUSES SERIOUS DAMAGE TO THE CAR AND PHYSICAL INJURY IF IT HAD OCCURRED AT HIGHER SPEEDS OR DIFFERENT TERRAIN.

11/16/2016
Components: SERVICE BRAKES
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. AFTER STARTING THE VEHICLE, A BRAKE VISIT WORKSHOP WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SENSORTRONIC BRAKE CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

11/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

DUE TO INVESTIGATION EA 13-003 FOR FUEL SYSTEM, WARRANTY HAS BEEN EXTENDED TO 15 YEARS WITH UNLIMITED MILES FOR THE FUEL PUMP ON THIS VEHICLE. THIS WAS PRESUMABLY DONE TO AVOID A RECALL. SOUTH BAY MERCEDES BENZ IS REFUSING TO HONOR THIS WARRANTY THOUGH ALL CRITERIA HAVE BEEN MET.

09/26/2016
Components: AIR BAGS
Incident Date: 09/20/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT WANTED TO USE THE EMAIL THAT HE SENT TO THE HOTLINE FOR HIS COMPLAINT. "THE DOCUMENTED ISSUE OCCURRED WHEN MY CAR TURNED 8 OR 9 YEARS OLD (2006 MERCEDES BENZ E500 IN MINT CONDITION WITH 82,000 MILES) WITH THE AIRBAG LIGHTS INTERMITTEDLY COMES ON. NOW, IT IS ON NEARLY EVERY TIME I DRIVE THE CAR. THE DEALER DIAGNOSED THE PROBLEM TO BE THAT OF A WEIGHT SENSOR, AND SAID WHENEVER THE LIGHT IS ON, ALL AIRBAGS ARE TURNED OFF AND WILL NOT DEPLOY. NOW IT IS NEARING 10 YEARS OLD AND AM STILL TRYING TO GET THE DEALERSHIP TO REPAIR IT UNDER THE 10 YEAR WARRANTY ($850 TO $1000) AS YOUR AGENCY HAS DEFINED, "'MANUFACTURERS ARE NOT REQUIRED TO REMEDY VEHICLES FOR FREE THAT ARE MORE THAN 10 YEARS OLD ON THE DATE THE DEFECT OR NONCOMPLIANCE IS DETERMINED. UNDER THE LAW, THE AGE OF THE VEHICLE IS CALCULATED FROM THE DATE OF SALE TO THE FIRST PURCHASER'" THE ONLY RECALL THAT I AM AWARE FOR THIS CAR IS FOR THE AIRBAG WIRING HARNESS IN THE STEERING COLUMN, AND NOT FOR THE WEIGHT SENSOR THEY HAVE DIAGNOSED. IT IS NOT MY UNDERSTANDING THAT A CAR MUST HAVE TO FACE A RECALL TO OBLIGE THE MANUFACTURER TO REPAIR A DEFECTIVE AIR BAG COMPONENT." THE VIN WAS NOT AVAILABLE.

09/05/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

I PURCHASED THIS CAR TWO MONTHS AGO FROM AUTO DEALER WHO GAVE ME COPY OF CAR FAX REPORT. NO PROBLEMS WERE INDICATED. AFTER FILLING CAR UP WITH GAS (NOT TOPPING IT OFF) THERE IS AN EXTREMELY STRONG SMELL OF GAS INSIDE AND ESPECIALLY OUTSIDE THE BACK OF THE CAR. THE SMELL GOES AWAY AFTER THE GAS TANK REACHES 3/4 FULL. I RECENTLY FOUND OUT THAT THE PREVIOUS CAR OWNER HAD THE CAR SERVICED AT THE MERCEDEZ BENZ DEALERSHIP 6 MONTHS PRIOR TO MY PURCHASE. THE DEALERSHIP TOLD THE OWNER THAT THE FUEL SYSTEM WAS LEAKING BUT THE PREVIOUS OWNER REFUSED TO HAVE IT REPAIRED. THIS WAS NOT NOTED IN THE CAR FAX REPORT - ONLY THAT THERE WERE NO SERVICE ISSUES. I REQUESTED THAT THE FUEL SYSTEM BE REPAIRED UNDER THE 15 YEAR EXTENDED WARRANTY BUT MERCEDEZ BENZ SAYS THAT THE CAR IS NOT COVERED UNDER THE EXTENSION.

08/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J76X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE CLUSTER FAILED TO ACTIVATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THE CLUSTER SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

08/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

GAS SMELL AFTER FUELING FULL, SMELL DISAPPEARS AFTER DRIVING TO 3/4 GAS LEVEL

08/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. AFTER RETREIVING THE VEHICLE FROM THE DEALER WHERE A RECALL REPAIR WAS PERFORMED, THERE WAS A STRONG ODOR OF FUEL STILL PRESENT IN THE CABIN OF THE VEHICLE. THE DEALER CLAIMED TO HAVE REPLACED THE DEFECTIVE FUEL PUMP AS PART OF THE RECALL. THE FUEL PUMP WAS LEAKING AND CAUSED THE REAR SEAT CUSHION AND THE HEAT PAD TO BECOME FILLED WITH FUEL. THE MANUFACTURER WOULD NOT REPLACE THE CUSHION AND HEAT PAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 98,600.

08/03/2016
Components: STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. WHILE DRIVING APPROXIMATELY 45 TO 50 MPH, THE VEHICLE APPROACHED A RAMP AND APPLIED THE BRAKES. MESSAGES ON THE INSTRUMENT PANEL ILLUMINATED THAT READ "REDUCED BRAKE PRESSURE AND DEPRESS BRAKE FULLY", "TRACTION CONTROL", "ABS", AND "CHECK ENGINE LIGHTS". IN ADDITION, THE STEERING WHEEL LOCKED UP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS PULLED OVER, TURNED OFF, RESTARTED, AND DRIVEN HOME. THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.

07/21/2016
Components: ENGINE
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

ENGINE JERKS AND SPUTTERS WHILE DRIVING. I APPEARS THAT THE VEHICLE WILL SHUTDOWN IMMEDIATELY. CANNOT DRIVE OVER 25 MPH OR GO UP HILLS.

06/29/2016
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

TAKATA RECALL I WENT OVER A SPEED BUMP AND MY AIR BAGS DEPLOYED ON THE DRIVERS SIDE AND THE REAR PASSENGER (BEHIND THE DRIVER).

05/18/2016
Components: SERVICE BRAKES
Incident Date: 05/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

THE BRAKES ON THIS CAR FAILED WITHOUT WARNING WHILE TRAVELING ON INTERSTATE AT HIGH SPEED. I HAVE CONTACTED MERCEDES AND THEY HAVE AGREED TO PAY THE COST OF THE SPC BRAKE UNIT UNDER WARRANTY; HOWEVER, THE COSTS OF LABOR IS VERY HIGH AND I HAVE TO COVER IT. I AM A RETIRED ELDERLY COMBAT DISABLED WAR VETERAN WITH LIMITED FUNDS AND BELIEVE MERCEDES SHOULD RECALL THESE DANGEROUS VEHICLES AND AND COVER THE ENTIRE COSTS. THE VEHICLE IS CURRENTLY UNDER REPAIR AT FIELDS MERCEDES IN LAKELAND FLORIDA

05/16/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J16A******
Summary

PERSISTENT SMELL OF DIESEL IN CABIN AFTER FILLING TANK. LEAK ISOLATED TO RIGHT SIDE (PASSENGER SIDE) FUEL SENDER CAP UNDER REAR SEATS. SAME AS GASOLINE VERSIONS, THIS REALLY HAPPENS IN THE CDI OR DIESEL VERSIONS AS WELL. THE WARRANTY EXTENSION/RECALL SHOULD APPLY TO THESE CARS AS WELL!

05/09/2016
Components: ENGINE
Incident Date: 04/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUH56J36A******
Summary

CHECK ENGINE LIGHT GOES ON....CAR VIBRATES (SHAKES!) ...I PULL OVER, STOP THE CAR, TURN OFF THE ENGINE AND THE PROBLEM DOES NOT OCCUR AGAIN ...IN TEN YEARS THIS EPISODE HAS OCCURRED THREE OR FOUR TIMES. I BROUGHT IT IN THE A LOCAL MBZ WARRANTY FACILITY AND THEY COULD NOT FIND ANYTHING WRONG...AND THE PROBLEM DID NOT HAPPEN AGAIN UNTIL 2 WEEKS AGO WHEN I BROUGHT IT TO A DIFFERENT MECHANIC WHO WAS ABLE TO DIAGNOSE THE PROBEM AS THE "INTAKE MANIFOLD ACTUATOR LINKAGE BROKEN" MERCEDES BENZ USA WILL NOT PAY TO REPAIR IT...MY MECHANIC IN SAN DIEGO SAID I WAS THE EIGTH CAR MBZ 2005 TO 2007 THAT HAS HAD THE SAME ISSUE. THE VEHICLE WAS IN MOTION WHEN THE SHAKING OCCURRED. IT HAPPENED BOTH ON HIGHWAY AND STREET ...I WAS NOT TURNING.

04/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2015
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J86A******
Summary

THIS REPORT IS AN ADDITIONAL INSPECTION REPORT FOR ODI NUMBER 10745880 ON 07/28/2015. I ATTACHED A PDF REPORT FOR YOUR FURTHER INVESTIGATION.

04/12/2016
Components: AIR BAGS
Incident Date: 04/09/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF26J96A******
Summary

I WAS INVOLVED IN AN ACCIDENT SAT. APRIL 9, 2016. I STRUCK ANOTHER VEHICLE THAT WAS STOPPED DEAD STILL IN THE ROAD. MY AIR BAGS DID NOT DEPLOY . I WAS TRAVELING AT A SPEED OVER 30 MILES AN HOUR BUT LESS THAN 45 MPH AND THE IMPACT WAS DEAD ON, NO GLANCING BLOW. THE ACCIDENT HAPPENED ON A STATE HIGHWAY ABOUT 10 P.M.

03/17/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

THE VEHICLE LEAKS GAS WHEN THE TANK IS FILLED. IT SEEMS TO DRIP INTERNALLY AND CAN BE HEARD AS DROPS. THE ACCUMULATED GAS THEN EVAPORATES AND IT HAS A VERY STRONG SMELL. IN THE GARAGE, THE SMELL IS EXTREMELY STRONG. NO WET AREAS UNDER THE CAR. GAS SEEMS TO COLLECT ON SOME OF THE PLASTIC COVERS UNDER THE VEHICLE AND CLOSE TO THE EXHAUST. APPEARS TO BE MORE PRONOUNCED REAR/DRIVER SIDE. IF THIS GAS GOT IN CONTACT WITH THE EXHAUST IT COULD CASE A SERIOUS AND POSSIBLY FATAL FIRE.

02/23/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THE PASSENGER COMPARTMENT HAS A VERY STRONG SMELL OF GASOLINE TO THE POINT OF FEELING DIZZY IN MY 10 MINUTE COMMUTE TO AND FROM WORK. THIS STARTED A FEW MONTHS AGO AND HAS GOTTEN PROGRESSIVELY WORSE BY THE WEEK. WHAT APPEARS TO BE A GASOLINE LEAK HAS GOTTEN SO BAD THAT NOW EVEN THE OUTSIDE OF THE CAR SMELLS LIKE GASOLINE. I'VE HAD TO RESORT TO DRIVING WITH THE WINDOWS OPEN AND PARKING MY CAR OUTSIDE THE GARAGE FOR FEAR OF EITHER PASSING OUT WHEN DRIVING OR CREATING A FIRE HAZARD IN MY GARAGE.

02/17/2016
Components: AIR BAGS
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J65A******
Summary

THE MANUFACTURER DID NOT NOTIFY ME OF THE RECALL AS A REGISTERED OWNER AND THE RECALL EXPIRED AND THEY WILL NOT COVER IT.

02/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J66A******
Summary

FUEL IS LEAKING OUT OF MY E320 CDI, THERE IS ALSO AN INTENSE FUEL SMELL, IT APPEARS TO BE THE SAME EXACT ISSUE THAT THE NHTSA PREVIOUSLY ORDERED MERCEDES TO REPLACE THE FUEL TANKS ON ALL 2003-2009 E-CLASS MERCEDES, BUT MERCEDES SAYS IT ONLY APPLIES TO GASOLINE ENGINES.

02/06/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDUF56J66A8******
Summary

SMELLS LIKE GAS IN THE INTERIOR OF THE VEHICLE AND STRONGER SMELL IN THE TRUNK. SMELLS MORE WHEN IT'S FULL OF GAS.THERES NO LEAK IN FUEL PUMP SENDING UNITS.

01/29/2016
Components: SERVICE BRAKES
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J96X******
Summary

ON JANUARY 29, 2016, I WAS GOING TOWARDS THE EXIT OF MY DEVELOPMENT BUT BEFORE I GOT TO A MAIN ROAD (I WAS TRAVELING SLOWLY ABOUT 20 MPH AND DRIVING STRAIGHT) I WAS USING BRAKES AND RED MESSAGE POPPED UP ON THE DASH BOARD STATING REDUCED BRAKE POWER AND TO DEPRESS BAKE PEDAL WHICH I DID BUT THE BRAKES FAILED AND THE CAR KEPT MOVING SO I LET THE CAR MOVE INTO THE CURB WHERE THERE WAS SNOW. I TURNED CAR OFF AND TURNED BACK ON AND THE WARNING MESSAGE WAS NO LONGER DISPLAYED AND CAR FUNCTIONED PROPERLY. I CALLED MB DEALER AND TOLD THEM WHAT HAPPENED AND I DID RESEARCH BEFORE CALLING AND LEARNED THE SUBCOMMITTEE PUMP IS THE PROBLEM AND THERE IS A TEN YEAR UNLIMITED MILEAGE WARRANTY ON THE MATTER. EVEN THOUGH THE CAR IS A 2006, THE DEALERSHIP SAID THE WARRANTY EXPIRED AT THE END OF 2015 BECAUSE THE CAR WAS ACTUALLY MANUFACTURED IN 2005 (I BOUGHT IT USED IN 2008). SINCE IT WAS ALMOST 1 MONTH OUT OF WARRANTY THE DEALERSHIP SAID IT WOULD BE 3000-4000 TO REPLACE SAC SYSTEM. THIS CAR SHOULD BE RECALLED MOST DEFINITELY AS I WAS IN A PANIC WHEN THE BRAKES FAILED. I WAS JUST FORTUNATE THAT IT DID NOT OCCUR IN TRAFFIC. PLEASE MAKE MB CORRECT THIS PROBLEM AS IT OBVIOUSLY EXTREMELY DANGEROUS AND PEOPLE COULD BE INJURED IF NOT WORSE.

01/11/2016
Components: STEERING,SERVICE BRAKES
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: VBDF70J06A8******
Summary

I WAS DRIVING MY CAR OFF THE FRWY AND WAS TURNING ON THE RAMP WHEN MY BRAKES STOPPED WORKING

12/06/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

STRONG SMELL OF GAS INSIDE AND OUTSIDE PERIMETER OF THE AUTOMOBILE AFTER A GAS TANK FILL UP. SMELLS GO AWAY AFTER DRIVING 40-50 MILES. I HAVE BEEN REFUELING AT ABOUT 80% CAPACITY TO MITIGATE THE SITUATION.

12/04/2015
Components: SUSPENSION
Incident Date: 11/11/2015
Crash: No
Fire: No
Summary

THE SUSPENSION , NAMELY THE AIRMATIC STRUTS FAIL ON THE E500 . MERCEDES HAS KNOW ABOUT THIS FOR YEARS. I HAD AN S500 THAT HAD THE SAME PROBLEM. THIS NEEDS TO BE CHECK INTO, WHILE DRIVING THE CAR WILL BOTTOM OUT , TIRES ON THE FRAME. THE AROMATIC STRUTS FAIL AND MAKE CAR UN DRIVABLE. VERY COSTLY REPAIR.

11/27/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/26/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J06A******
Summary

THE INSULATION COVERING THE ELECTRICAL WIRING THAT POWERS THE LOW BEAM HEADLIGHTS ON BOTH PASSENGER AND DRIVER SIDES HAS FAILED AND CRUMBLED AWAY EXPOSING THE BARE COPPER WIRE. THIS CIRCUIT POWERS TWO HALOGEN 55 WATT BULBS (110 WATTS TOTAL OR ~10 AMPS) AT 12 VOLTS. THE INSULATION FAILURE WILL PRESENT AN IMMEDIATE VEHICLE FIRE HAZARD IF THE ELECTRICAL PROTECTION FUSE FAILS TO ACTUATE AS A RESULT OF THE SHORT CIRCUIT CREATED BY POTENTIAL BARE WIRE CONTACT. IF THE ELECTRICAL PROTECTION FUSE DOES ACTUATE PROPERLY THE CAR WILL LOSE FORWARD ILLUMINATION WHICH IS ESSENTIAL FOR SAFE VEHICLE OPERATION AT NIGHT. IN EITHER INSTANCE A PROPERTY AND PERSONAL HAZARD CAN RESULT FROM THIS DEFECT. THIS DEFECT CAN BE TRACED DIRECTLY TO THE WIRE MERCEDES BENZ SELECTED FOR THE MANUFACTURE OF THIS CIRCUITRY. EITHER THE GAUGE OF THE WIRE SELECTED IS INSUFFICIENT TO DISSIPATE THE HEAT GENERATED BY THE CURRENT FLOW THE CIRCUIT DEMANDS OR THE INSULATION OF THE WIRE SELECTED IS INHERENTLY DEFECTIVE AS EVIDENCED BY ITS CRUMBLING DETERIORATION FOR A COMPONENT THAT SHOULD BE EXPECTED TO LAST THE LIFE OF THE VEHICLE. IN EITHER CASE THIS WIRING FAILURE CONSTITUTES A MANUFACTURING DEFECT WHICH SHOULD BE SUBJECT TO RECALL AND CORRECTION BY THE MANUFACTURER AT HIS EXPENSE. THE DEFECT WAS DISCOVERED WHILE ATTEMPTING TO REPLACE A FAILED LOW BEAM HEADLIGHT BULB, A MAINTENANCE ACTIVITY THAT CAN REASONABLY BE EXPECTED TO BE PERFORMED A NUMBER OF TIMES DURING THE VEHICLE'S LIFESPAN. THE DEFECTIVE INSULATION WAS IMMEDIATELY EVIDENT BY VISUAL AND TACTILE OBSERVATION. IT WAS IMMEDIATELY CLEAR AN IMMEDIATE HAZARD WAS PRESENT AND THAT THE LIGHTING COULD NOT BE USED RENDERING THE VEHICLE UNSAFE TO OPERATE UNDER CONDITION WHEN THE LIGHTING CIRCUIT MIGHT BE OPERATED.

11/27/2015
Components: SERVICE BRAKES
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

BRAKE SERVICE WORKSHOP MESSAGE. SBC UNIT FAILING AND LOSS OF BRAKE FUNCTION NOTICEABLE WHEN THE LIGHT IS ON. MESSAGE GOES AWAY BUT COMES BACK ON. CAR HAS 55766 MILES AND IS LESS THAN 10 YEARS OLD.

11/27/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

AFTER FILLING CAR UP WITH GAS (NOT TOPPING IT OFF) THE INSIDE OF THE CAR SMELLS LIKE GAS. THE SMELL GOES AWAY AFTER THE GAS TANK IS 3/4 FULL

11/27/2015
Components: SERVICE BRAKES
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES BENZ HAS ISSUED A SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

11/13/2015
Components: AIR BAGS
Incident Date: 11/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

THE DRIVER WAS OPERATING HER 2006 MERCEDES-BENZ E350 ON A COUNTY ROAD IN REDMOND, WASHINGTON. DRIVER WAS INVOLVED IN AN ACCIDENT, IN WHICH SHE REAR-ENDED THE CAR IN FRONT OF HER, CAUSING HER CAR'S DRIVER'S SEAT AIRBAG CONTAINED IN THE STEERING WHEEL TO DEPLOY. WHEN THE AIRBAG DEPLOYED, SOME PORTION OF THE AIR BAG OR ITS COVER (POSSIBLY THE METALLIC MERCEDES- BENZ EMBLEM) SLICED THE DRIVER'S THROAT, SEVERELY LACERATING HER TRACHEA AND NECK TISSUE...UPDATED 12/03/15 *BF *CN

11/10/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

STRONG GAS ODOR COMING FROM INSIDE THE VEHICLE AFTER FILLING UP. DEALERSHIP STATES, NO ACTIVE RECALLS AND ARE UNABLE TO SOURCE THE ODOR.

11/06/2015
Components: AIR BAGS
Incident Date: 01/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDBNF67JX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING 10 MPH, THE CONTACT'S VEHICLE STRUCK A PARKED VEHICLE IN THE REAR. AS A RESULT, ALL THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

10/16/2015
Components: SERVICE BRAKES
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE SERVICE BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SBC PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V296000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 147,000.

10/14/2015
Components: TIRES
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

COMPLAINT CONCERNS THE MICHELIN TIRE NO. 2255516 MXM4 95V THAT BLEW OUT ON THE SIDEWALL WHILE TRAVELING AT A NORMAL RATE OF SPEED OF 45 TO 50 MILES PER HOUR. THE TIRE HAD ONLY BEEN USED FOR 30,634 MILES AND THE BLOW OUT OCCURRED ON A HIGHWAY. THE BLOWOUT OCCURRED AT AN AREA ON THE SIDE OF THE TIRE THAT LOOKED LIKE A SEAM WITH THE THREADS SHOWING. BECAUSE THE TIRE FLATTENED ALMOST IMMEDIATELY, THIS WOULD SEEM TO BE A THREAT TO LIFE IF THE VEHICLE WERE TRAVELING AT A HIGHER RATE OF SPEED. ALSO, THE MICHELIN TIRE IS GIVE A HIGH CONSUMER RATING AND THIS SHOULD--BY ALL REPORTS--NOT BE HAPPENING. THANK YOU FOR YOUR TIMELY RESPONSE. *TR

10/06/2015
Components: SERVICE BRAKES
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J06A******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. . MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

10/05/2015
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 09/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

I AM REPORTING A VERY SERIOUS, DISTURBING, SHOCKING AND TRAGIC ACCIDENT ON 9/12/2015 ON RANDALL ROAD IN ELGIN, IL USA AT 2:35 PM JUST AFTER BIG TIMBER ROAD SIGNAL.MY SOUTHBOUND 2006 MERCEDES BENZ E350 CAR WAS HIT BY THE HIGH SPEED OUT OF CONTROL NORTHBOUND 2014 TOYOTA COROLLA, WHICH HAD CROSSED/SWERVED THE CENTER LINE AND RESULTED IN A HEAD ON COLLISION/CRASH.....UPDATED 10-27-15 *BF *JS

09/27/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THE ENGINE OF MY CAR STALLED SUDDENLY, BRAKING POWER WAS REDUCED DRAMATICALLY. I WAS ABOUT TO GET INTO A SERIOUS CRASH BUT LIKELY THIS HAPPENED IN A LOCAL STREET AT A TRAFFIC LIGHT WHEN EVERYONE WAS READY TO SLOW DOWN AND STOP. MY DEALER TOLD ME THE ENGINE STALLED DUE TO A BROKEN VACUUM INTAKE MANIFOLD LINKAGE WHICH CONTROLS AIR IN AND OUT IN THE SYSTEM. THE ONLY WAY TO FIX IS TO REPLACE THE ENTIRE MANIFOLD ($2100) AND MERCEDES BENZ DOES NOT OFFER AN EXTENDED WARRANTY ON THIS COMPONENT. I WAS SURPRISED WITH THE QUALITY OF MB ESPECIALLY WHEN I CHECKED THE INTERNET TO FIND OUT HUNDREDS WITH THE SAME INCIDENT AND WITH MANY UNPLEASANT CUSTOMERS. THE BROKEN INTAKE MANIFOLD LINKAGE IS 100% DESIGN ISSUE. MY CAR HAS 107K MILES, I HAD MY EXTENDED WARRANTY UP UNTIL 100K, SO I CAN'T BELIEVE THESE 7K MILES CAUSED THIS LINKAGE TO BE BROKEN. IT IS A DESIGN ISSUE (PROBABLY CHEAP PLASTIC PART THAT AGED OVER TIME). MB HAD SEVERAL EXTENDED WARRANTY ON OTHER MAJOR COMPONENTS SUCH AS: GAS TANK ($2,400) AND SBC PUMP ($2,000) DUE TO FATAL INCIDENTS, SO I AM NOT SURE HOW MANY PEOPLE HAVE TO DIE IN CAR CRASHES BEFORE MB OFFERS THIS EXTENDED WARRANTY. I CAN'T BELIEVE I AM SAYING THIS ABOUT MB QUALITY, BUT JUST GO ONLINE AND YOU WILL FIND OUT MORE AND MORE ABOUT THESE ISSUES. THE PROBLEM WITH THIS COMPONENT IS THE FACT THAT IT IS UNPREDICTABLE BECAUSE IT DEPENDS ON THE POSITION OF THESE FLABS (CLOSED, SEMI OPENED, OPENED POSITION). WHICH MAKES IT SCARY TO DRIVE THE CAR WHEN YOU KNOW THAT THIS MAY HAPPEN AT ANY TIME AND IT COULD IMPACT YOUR LIFE AND THE LIVES OF YOUR BELOVED ONES AND PROBABLY OTHERS WHO WOULD BE DRIVING AROUND YOU.

09/17/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: W10 7108-F0******
Summary

FOR THE PAST FEW YEARS I HAVE NOTICED A STRONG SMELL OF GASOLINE IN THE GARAGE WHEN I FILL-UP MY CAR. I GOT INTO THE PRACTICE OF FILLING-UP ONLY 3/4 OF THE TANK AND THE SMELL OF GAS WAS LESS NOTICEABLE THEN. FOR THE PAST WEEK I HAVE NOTICED THE SMELL OF GAS IS VERY STRONG NO MATTER HOW MUCH GAS IN THE TANK. I AM VERY CONCERNED. THE GASOLINE SMELL GIVES ME A HEADACHE AND I AM SURE IS NOT GOOD FOR MY HEALTH AND COULD LEAD TO A POSSIBLE EXPLOSION. I THINK THE MANUFACTURER SHOULD RECALL AND FIX THIS DEFECT.

09/13/2015
Components: SERVICE BRAKES
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JX6A******
Summary

WHILE DRIVING I GOT THIS WARNING " BRAKE SERVICE BRAKE VISIT WORKSHOP.(COLOR BLACK)" I WENT TO A CERTIFIED MERCEDES BENZ SHOP AND GOT A COMPUTER DIAGNOSIS STATING THAT THE PROBLEM WAS IN THE POWER SUPPLY ACCUMULATION OF THE SENSOTRONIC BRAKE CONTROL (SBC) AND WAS ADVISED TO TAKE THE CAR TO A DEALER, I NEVER RECEIVED FROM MERCEDES-BENZ A LETTER ABOUT A RECALL OF THIS PROBLEM.

09/11/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

I HAVE BEEN SMELLING GASOLINE FOR MONTHS NOW ON THE EXTERIOR OF MY CAR, ON 9/9/15 I STARTED THE CAR DROVE A SHORT DISTANCE IT DIED IN THE MIDDLE OF THE STREET. I HAD IT TOWED TO MERCEDES WHO SAID I NEEDED A NEW GAS TANK INSTALLED FOR 3600.00. I ASKED ABOUT THE CLASS ACTION REGARDING FUEL TANKS AND THEY TOLD ME IT ONLY APPLIES TO VEHICLES WITH PLASTIC GAS TANKS? I HAVE ALREADY BEEN FORCED TO REPLACE THE TRANSMISSION 6800 AND THE TOP END OF THE ENGINE 4400 AND NOW THIS. MB NEEDS TO PAY FOR THIS REPAIR IN FULL. PLEASE HELP! THANK YOU *TR

09/11/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

FILLED UP GAS TANK MONDAY EVENING AND PARKED IN GARAGE.I WOKE UPTO VERY STRONG SMELL OF GAS-FUMES IN MY GARAGE .TOOK IT TO AUTO REPAIR SHOP I GO TO.WRITTEN DIAGNOSIS GIVEN.TECH FOUND FUEL SENDER ON THE DRIVER SIDE TO BE CRACKED LEAKING FUEL.TECH RECOMMENDED REPLACING FUEL TANK ASSEMBLY.VEHICLE NOT SAFE TO DRIVE.

08/16/2015
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

FOR SEVERAL TIMES NOW I CAN SMELLING A STRONG ODOR OF GASOLINE INSIDE AND OUTSIDE OF THE CAR, EVEN MORE SO AFTER PUMPING GAS ON THE CAR. SOMETIMES I CAN SEE A SMALL LEAK INTO THE PARKING SPACE.

08/14/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J66A******
Summary

STEPPED INTO MY 2006 E55 AMG IN THE MORNING TO A STRONG FUEL ODOR, DROVE THE CAR A FEW MILES, STILL SMELLED THE FUEL. WHEN I CAME HOME I JUMPED ON TO THE COMPUTER AND SEARCHED ON GOOGLE ABOUT FUEL ODER INSIDE W211 CHASSIS CARS. FOUND A LOT OF OTHER OWNERS HAVE EXPERIENCED SAME SYMPTOMS, CONFIRMED BY LIFTING UP REAR SEATS TO FIND FUEL PUDDLE UNDER THE SEAT CUSHION BEHIND THE DRIVER SIDE. THE CUSHION, SOUND DEADENING MATERIAL AND WIRES WERE ALL WET FROM FUEL. IMMEDIATELY TOOK THE CAR TO MERCEDES AT FOOTHILL RANCH IN CA, AND THEY STATED THERE IS A OPEN RECALL AND WARRANTY EXTENSION. HOPING TO GET THIS FIXED.

08/10/2015
Components: STEERING,POWER TRAIN
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

VEHICLE WENT INTO LOW GEAR UNSUSPECTINGLY, AND STEERING BECAME DIFFICULT VEHICLE WENT INTO LIMP MODE WITHOUT AND WARNING. VEHICLE COULD NOT BE DRIVEN OVER 30MPH VEHICLE WOULD NOT SHIFT BACK INTO HIGHER GEAR. VEHICLE IS PARKED AND VEHICLE IS STILL STRUCK IN LOW GEAR WILL NOT COME OUT OF LOWER GEAR.I NOTICE YOU HAVE A RECALL ITEM LI27-22 COMPONET 103700 POWER TRAIN AUTOMATIC TRANSMISSION TORQUE CONVERTER 6-29-11 NHTSA ITEM 10038976 AND ONE DATED BY NHTSA DATED 7-24-14 COMPONENT 103000POWER TRAIN AUTOMATIC TRANSMISSION ITEM#10056470

08/04/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2015
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J86A******
Summary

THIS IS SECOND REPORT REGARDING TO THE TRACKING NUMBER 10745880. AS W. W. SIMONSON MERCEDES AUTHORIZED REPAIR SHOP SERVICE ADVISOR YAHOUM MOE CALLED ME TO PRESENT A QUOTE FOR REPAIR , I VISITED THE SHOP ON AUGUST 4, 2015. THE RO NUMBER 360666 FOR THE QUOTE AMOUNT IS $8608.50. EVEN IF THE FIRE DAMAGE IS VERY SIGNIFICANT, THE SERVICE ADVISOR DID NOT EXPLAIN ME THE CAUSE REASON OF FIRE AND ABNORMAL DISCONNECTION OF FUEL LINE, WHICH IS LOCATED AT THE DRIVER SIDE AND ISOLATED FROM THE ENGINE, FOR THE LEAKAGE OF GASOLINE TO FIRE.

08/03/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

VEHICLE OFTEN SMELLS OF GAS FUME. THIS PROBLEM HAS OCCURRED INTERMITTENTLY SINCE I FIRST OWNED THE CAR IN 2012. IT IS VERY SEVERE SOMETIMES . I WAS UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM UNTIL THE FUEL PUMP BEGAN TO MALFUNCTION AND I TOOK THE CAR TO A MECHANIC WHO INFORMED THAT THIS WAS A KNOWN ISSUE WITH THIS PARTICULAR MODEL VEHICLE. UPDATED 09/14/15*LJ *CN

08/03/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2015
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J86A******
Summary

I DROVE ABOUT 15 MILES FROM MY HOME TO MY WORK ON THE INTERSTATE HIGHWAY 10 IN THE WEST OF LOS ANGELES. I WAS GOING TO EXIT FROM THE I-10 TO ALAMEDA EXIT, I SAW WHITE FUME COMING UP FROM THE VENTILATION ON HOOD AND THE GAS SMELL START TO COME INTO INSIDE AND I ROLL DOWN THE WINDOWS WHILE TAKING EXIT AND PARKING TO A SPACE OF TRUCK WASH PLACE AT 1630 MCGARRY ST LOS ANGELES, CA 90021. AS SOON AS I ARRIVE THE TRUCK WASH PLACE, STRONG FLAME AND GAS STARTED FROM THE FRONT OF MY CAR. I ASKED HELP FROM THE TRUCK WASH PEOPLE AND THE CAME WITH WATER HOSE AND FIRE EXTINGUISHER TO CEASE THE FIRE. AFTER STOP THE FIRE I FOUND THE FUEL LINE WAS DISCONNECTED ON THE TOP ABOVE ENGINE AT DRIVER SIDE. THERE WAS NOT TEAR OR WARE AS THE CAR WAS IN THE W I SIMONSON MERCEDES BENZ ON THE DATE OF JUNE 1, 2015, ABOUT TWO MONTHS AGO. THE CAR WAS TOWED BY A FLETBED TO THE W. I. SIMONSON AT 1330 COLORADO AVE, SANTA MONICA, CA 90404 [XXX]. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

07/30/2015
Components: POWER TRAIN
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE INSPECTION. THE MECHANIC DISCOVERED THAT THE CRANKSHAFT POSITION SENSOR WAS FAULTY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,700.

07/28/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WBDUF56J36A******
Summary

CHECK ENGINE LIGHT CAME ON HAD VEHICLE CHECKED THROUGHLY DISCOVERED FUEL SENDING UNIT/TANK PROBLEM.

07/17/2015
Components: SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

I AM A DISABLED VETERAN AND ON APRIL 30, 2015 MY CAR SMELLED LIKE GAS. MERCEDES BENZ USA SAID TO TAKE IT TO NEAREST DEALER ATLANTA CLASSIC CARS IN GWINNETT COUNTY, GA. THE PROBLEM: LEAKING FUEL TANK, IT TOOK 120 DAYS TO REPLACE THE TANK. THE CAR STILL SMELLS LIKE GAS, THE DEALERSHIP RECOMMENDED REPLACE THE SEAT CUSHIONS, AND THE FELT. BOTH ARE WET FROM GAS, AND HAS GAS VAPORS ON IT. THE TECHNICIAN SHOWED ME HOW TO LIFT UP THE SEATS, AND I TOOK PICTURES OF THE WET SEAT CUSHIONS, AND THE WET FELT. THE DEALERSHIP WANTS TO CHARGE ME $565.00. MY COMPLAINT IS THAT I SHOULD NOT HAVE TO PAY FOR A PROBLEM THAT I DID NOT CAUSE; THIS WAS CAUSED BY A LEAKING FUEL TANK. MY THROAT BURNS FROM THE GAS SMELLS, MY EYES WATER, AND I'M GETTING HEADACHES. PART OF MY DISABILITY IS ASTHMA AND THE FUMES IN THIS CAR EXACERBATES THE ASTHMA. I CALLED MERCEDES BENZ USA AND THEY SAID UNFORTUNATELY THEY COVERED JUST THE PART! THIS IS HORRIBLE, AND DANGEROUS TO RIDE AROUND WITH WET SEAT CUSHIONS WITH GAS ON THEM. I CANT BELIEVE MERCEDES IS NOT STANDING BEHIND THEIR PRODUCT. THIS IS A FIRETRAP AND THEY SHOULD BE RESPONSIBLE FOR REPLACING THE SEAT CUSHIONS AND FELT AT NO COST TO ME THE CONSUMER!

07/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE CALIBRATION NUMBER NEEDED TO BE RECODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,934.

06/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

AFTER FILLING UP THE CAR WITH GASOLINE, I CAN SMELL THE DISTINCT ODOR OF GASOLINE FROM OUTSIDE THE VEHICLE AROUND THE REAR PASSENGER DOOR AREA (DRIVER'S SIDE). I BELIEVE THAT FUEL IS LEAKING FROM THE FUEL FILTER SENDER UNIT, WHICH IS LOCATED UNDER THE BACKSEAT. A NEW STORY SHOWING THE PROBLEM IS HERE: HTTP://WWW.WSBTV.COM/NEWS/NEWS/LOCAL/MERCEDES-OWNERS-FIND-GASOLINE-POOLING-BACKSEAT/NDBZM/. MERCEDES IS REPLACING THESE COMPONENTS AS DESCRIBED IN NHTSA ACTION NUMBER : EA13003. I WENT TO A MERCEDES DEALERSHIP (DOWNTOWN LOS ANGELES MOTORS) AND SHOWED THE SERVICE CONSULTANT A PRINT OUT OF NHTSA ACTION NUMBER : EA13003. HE EXPLAINED THAT MY VEHICLE IS NOT COVERED BY THIS ACTION NUMBER. I CALLED MERCEDES CORPORATE AND WAS TOLD THAT MY VEHICLE IS NOT COVERED. I BELIEVE THAT MY VEHICLE HAS THE SAME SENDER UNIT THAT IS DESCRIBED IN NHTSA ACTION NUMBER : EA13003, SO I DO NOT UNDERSTAND WHY MERCEDES IS CLAIMING MY VEHICLE IS EXEMPT FROM THIS IMPORTANT SAFETY FIX. I WOULD LIKE MERCEDES TO REPLACE THE SENDER UNIT AND ANY COMPONENTS THAT ARE LEAKING GASOLINE.

06/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THE E350 MERCEDES BENZ HAS A DEFECTED SEAL GASKET ON THE TOP OF THE GAS TANK AND WHEN THE TANK IS FILLED, FUMES AND GAS WILL EXIT THIS OPENING IN THE FUEL TANK. THE FUMES ARE VERY STRONG WHEN PARKED IN THE GARAGE AND MERCEDES BENZ HAS ACKNOWLEDGED THIS DEFECT IN THEIR TANKS AND THE SUIT HAS BEEN SETTLED. THE BENZ DEALERS WILL NOT HONOR THE REPAIRS BECAUSE IT IS NOT VIN SPECIFIC AND STATES THE MY VEHICLE IS NOT COVERED. THE MERCEDES BENZ HAS EXTENDED THE WARRANTY ON THESE VEHICLES FOR THIS PURPOSE AND IT STATES THESE DETAILS IN THEIR LETTER TO ALL BENZ OWNERS. THE LETTER STATES ALL YEARS 2004 TO 2009 E350 VEHICLES BUT DOES NOT GIVE VIN DETAILS. PLEASE ADVISE WHAT MY NEXT STEP WILL BE. THE NHTSA ACTION NUMBER : EA13003 WHICH EXPLAINS IN DETAILS WHAT THIS VEHICLE DEFECT IS AND HOW MERCEDES BENZ WILL REPAIR AS AN EXTENSION OF WARRANTY.

06/19/2015
Components: SERVICE BRAKES
Incident Date: 06/18/2015
Crash: No
Fire: No
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.

06/17/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/03/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE TRUNK OF THE VEHICLE FAILED TO OPERATE WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN ELECTRICAL WIRES IN THE TRUNK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS UNAVAILABLE.

05/05/2015
Components: SERVICE BRAKES
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

CATASTROPHIC SBC SYSTEM FAILURE. DRIVING ON THE TURNPIKE AT 65 MPH SUDDENLY BRAKES STOPPED FUNCTIONING AT ALL, DASHBOARD TURNED RED WITH THE MESSAGE SBC FAILURE, DEPRESS BRAKE PEDAL IN FULL, BUT THERE WAS NO BRAKING POWER AT ALL. COASTED, TOOK THE NEAREST EXIT AND COULD TOW THE CAR. I WAS VERY LUCKY. NOT A GOOD EXPERIENCE TO DISCOVER YOU HAVE NO BRAKES ON THE HIGHWAY. CAR IS IN A MECHANIC SHOP NOW, REPAIR WILL COST OVER $ 2000. THIS BRAKE SYSTEM IS A FAILURE, MB DISCONTINUED IT AND WENT BACK TO THE TRADITIONAL HYDRAULIC SYSTEM. MB SHOULD HAD MADE A RECALL ON THIS ISSUE AS THEY ARE AWARE AND IT IS A FAILURE THAT CAN NOT BE PREDICTED, MAINTENANCE OR AGE APPARENTLY HAVE NO INFLUENCE ON THE PART FAILING OTHERWISE MB WOULD INCLUDE THE PART'S REPLACEMENT AS PART OF A PREVENTIVE MAINTENANCE SERVICE. THIS IS A VERY SERIOUS SAFETY ISSUE, AND I HAVE SEEN SEVERAL PEOPLE COMPLAINING ABOUT THE SAME. *TR

04/24/2015
Components: SERVICE BRAKES
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

DEFECTIVE ABS SYSTEM, SBC SYSTEM. SENSOTRONIC BRAKE CONTROL SYSTEM NOT FUNCTIONING. *TR

04/22/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

NHTSA ACTION NUMBER: PE12001. *TR

04/15/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

AS PER YOUR WEBSITE YOU CLOSED THIS INVESTIGATION ON THE BASIS OF MERCEDES NOTIFYING YOU THAT IT WILL EXTEND THE ORIGINAL WARRANTY COVERAGE ON COVERED FUEL TANK COMPONENTS IN E CLASS VEHICLES IN MY 2003-2009. HOWEVER WHEN I REACHED OUT TO MB-USA THEY INFORMED ME THAT MY VEHICLE WAS NOT COVERED UNDER THIS WARRANTY, WHICH SEEMS TO CONTRARY TO WHAT YOU HAVE PUBLISHED ON YOUR WEBSITE. CAN YOU PLEASE LET ME KNOW IF THIS IS CORRECT. THANKS. *TR

04/09/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J16A******
Summary

DURING RENEWAL OF HEADLAMP BULBS I FOUND THAT INSULATION HAD BROKEN OFF LEAVING SUBSTANTIAL PORTION OF BARE CONDUCTORS. WIRES ARE IN CLOSE PROXIMITY TO EACH OTHER AND IF THEY TOUCH THERE IS THE POSSIBILITY OF LOSS OF LIGHTING OR ELECTRICAL FIRE. SHOULD THIS OCCUR, WHILE DRIVING ON A DARK ROAD, IT LIKECOULD RESULT IN CATASTROPHIC CRASH. THIS IS COMMONLY DISCUSSED BY OWNERS IN THE MERCEDES-BENZ FORUMS. I AM SURPRISED THAT MERCEDES HAS NOT BEEN FORCED TO RECALL W211S FROM 2003 TO 2009 MODEL YEARS. *TR

04/07/2015
Components: SERVICE BRAKES
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

I TURNED ON MY ENGINE AND MADE A U-TURN TO TRAVEL UP MY STREET. WHEN I COMPLETED THE TURN A RED WARNING LIGHT FLASHED THAT MY BREAK SYSTEM WAS NOT FULLY OPERABLE/TAKE CAR IMMEDIATELY TO DEALER. IN A FEW FEET, MY BRAKES FAILED COMPLETELY, CAR WOULD NOT STOP, AND EMERGENCY BRAKES DID NOT WORK. WHEN I PUT MY FOOT ON THE BRAKES, IT WENT TO THE FLOOR; NO AMOUNT OF PUMPING STOPPED THE CAR. THE WARNING FLASHED "PUMP BRAKES!' I CONTINUED, TO NO AVAIL, AND FINALLY, ABOUT 15 FEET BEFORE THE INTERSECTION, THE CAR SLOWED TO A STOP. THIS OCCURRED ON MONDAY (I HAD JUST PICKED UP MY CAR THE FRIDAY BEFORE BECAUSE THE BRAKES WERE MAKING A "SQUEAKY-CHIRP LIKE SOUND WHEN PRESSED, AFTER WORK HAD BEEN DONE BY THE DEALER ON ANOTHER ISSUE. I TOOK IT BACK THE SAME DAY THAT HAPPENED AND WAS TOLD THERE WAS AIR IN THE BRAKES; THAT USUALLY, WHEN PUMPED 15 TIMES, IT GOES AWAY. FROM THEN ON, WHEN I PUT THE CAR IN PARK AND/OR PRESSED THE EMERGENCY BRAKE, IT CONTINUED TO MOVE FORWARD, AS THOUGH NOT HELD SECURELY). THE DEALER TOWED IT TO THE SHOP AND NOW SAYS MY SBC SYSTEM FAILED BUT THERE WAS NO WAY TO FORESEE OR PREDICT THAT PROBLEM BY CHECKING THE BRAKES. I BELIEVE THERE IS A SEVERE PROBLEM WITH THE BRAKE SYSTEM; ESPECIALLY GIVEN THE DEALER SAYING THAT THERE IS NO WAY TO DETECT A PROBLEM THAT CAUSES THE BRAKE SYSTEM TO COMPLETELY FAIL. THEY NOW WANT TO CHARGE ME $2000 TO FIX A BRAKE PROBLEM I BELIEVE THEY CAUSED WHEN THEY HAD MY CAR INITIALLY AND/OR DID NOT IDENTIFY AFTER ME TAKING IT TO THEM, TWICE, THEREAFTER. THIS WAS A TERRIBLY FRIGHTENING EXPERIENCE. I, MY GRANDKIDS, AND OTHERS ON THE ROAD NARROWLY MISSED BEING INVOLVED IN AN ACCIDENT AND INJURED, OR KILLED. THANK GOD I WAS ON A RESIDENTIAL STREET AND THE CAR STOPPED BEFORE I WAS FORCED INTO TRAFFIC. I SAW THAT OTHERS ONLINE HAVE HAD THE SAME PROBLEM AND CAN'T BELIEVE NO ONE HAS BEEN KILLED DUE TO THIS BRAKING SYSTEM ISSUE. *TR

03/25/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J76A******
Summary

2006 MERCEDES BENZ E500 - I NOTICED A STRONG SMELL OF GAS. OUTSIDE OF THE CAR YOU COULD SMELL GAS COMING FROM THE REAR END UNDER THE WHEEL WELL. INSIDE OF THE CAR IT WAS COMING FROM THE BACK PASSENGER SEAT AREA. I CALLED MERCEDES BENZ CORPORATE OFFICE WHICH THEN DIRECTED MY CALL TO CUSTOMER CARE. THEY SAID THEY WOULD REFER ME TO A AUTHORIZED MB DEALER, AND THEIR WERE NO RECALLS ON MY VEHICLE AT THE PRESENT TIME. THE DEALER THEY REFERRED ME TO WAS WALTER'S MERCEDES BENZ IN RIVERSIDE CA. I TOOK IT IN AND, I RECEIVED A CALL THE NEXT MORNING STATING IT WAS MY FUEL FILTER & SENSOR. THEY ALSO FOUND A SMALL OIL LEAK. FYI I HAVE NEVER SEEN ANY OIL LEAKAGE FROM MY CAR. THEN WENT ON TO TELL ME THAT THE REPAIR WAS NOT COVERED BY ANY RECALLS AND IT WOULD COST ME $790 FOR THE FUEL FILTER REPLACEMENT AND $1300 FOR THE OIL SEAL REPLACEMENT. I WENT ONLINE AND FOUND A VOLUNTARY EMISSIONS RECALL CAMPAIGN #2008-020001. I MENTIONED THIS TO THE DEALER AND THEIR RESPONSE WAS MY VEHICLE WAS NOT ONE OF THE 8,000 VEHICLES EFFECTED BY THIS RECALL, EVEN THOUGH ITS EXACTLY WHAT IS WRONG WITH MY CAR. I PROCEEDED TO LOOK ONLINE WHERE I FOUND SEVERAL OTHER COMPLAINTS MENTION A WARRANTY EXTENSION FOR THE FUEL TANK. I CALLED MB CUSTOMER CARE AND ASKED THEM FOR A COPY OF THE EXTENDED WARRANTY. THEY EMAILED ONE. IN THIS LETTER IT STATES AS ONE OF THE PARTS COVERED IS THE FUEL FILTER/SENDER. I MENTIONED THAT TO WALTER'S MERCEDES BENZ AND THEY SAID THAT THE EXTENDED WARRANTY DOES NOT COVER MY REPAIR. IT'S VERY EVIDENT THAT MERCEDES BENZ AS WELL AS THE DEALERSHIPS ARE NOT HONORING THESE SO CALLED VOLUNTARY AND EXTENDED WARRANTIES. I REFUSED TO HAVE THE REPAIR DONE AND NOW MY CAR SITS IN MY GARAGE. AFTER BRINGING IT BACK FROM THE DEALER THERE IS NOW OIL LEAKAGE! I NEVER HAD ANY OIL LEAKING UNTIL I TOOK IT TO WALTER'S MERCEDES BENZ DEALERSHIP. *TR

03/19/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

THERE IS A SERIOUS SAFETY ISSUE WITH 2006 MERCEDES-BENZ E CLASS (MBEC) BECAUSE OF A MANUFACTURER'S AND/OR DESIGN DEFECT WHICH CAUSES THIS VEHICLE TO NOT GO INTO PROPER GEAR AND/OR STALL SUDDENLY PUTTING THE PUBLIC AT RISK. I BARELY ESCAPED BEING SMASHED INTO BY ONCOMING TRAFFIC WHILE MAKING A ROUTINE LEFT HAND TURN INTO A GAS STATION BECAUSE MY MBEC WAS STUCK IN GEAR AND DID NOT ACCELERATE AS IT WAS MANUFACTURED AND DESIGNED TO DO BUT RATHER SPUTTERED AT LESS THAN 5 MILES PER HOUR (MPH). THE ONLY REASON I WAS NOT T-BONED AND LIKELY SERIOUSLY INJURED ALONG WITH OTHER PEOPLE WAS BECAUSE THE OTHER DRIVERS SWERVED INTO ONCOMING TRAFFIC CAUSING THOSE DRIVERS TO ALSO SWERVE. MIRACULOUSLY NO ONE WAS INJURED, THIS TIME. ALSO, THE REASON WHY I WAS TURNING INTO THE GAS STATION WAS BECAUSE I WAS FORCED TO GET OFF THE HIGHWAY BECAUSE MY MBEC WOULD NOT CHANGE GEAR AFTER I GOT ON THE HIGHWAY AND WAS APPROACHING RED-LINING AT AND IT SEEMED LIKE THE ENGINE MIGHT BLOW. THE TIPTRONIC ALSO FAILED DURING THIS MALFUNCTION. I HAD THE AUTHORIZED MB DEALER THAT I HAVE USED SINCE I PURCHASED MY MBEC PICKUP MY VEHICLE TO LOOK INTO THIS ISSUE AND MY ADVISOR TOLD ME I NEEDED A NEW BALANCE SHAFT BECAUSE THE ONE IN MY VEHICLE HAD PREMATURELY WORN (EVEN THOUGH I HAVE ALWAYS STRINGENTLY FOLLOWED MY MB ADVISOR'S SUGGESTIONS) AND IT WOULD COST ROUGHLY $6,500. S/HE ALSO SAID THIS OCCURS IN ROUGHLY 15-20% OF '06 MBEC. BUT MB WOULD NOT FIX THIS SAFETY DEFECT UNLESS I PAID. WORSE YET, MY ADVISOR NEVER MADE ME AWARE OF THIS SERIOUS SAFETY ISSUE EVEN THOUGH S/HE PREVIOUSLY KNEW OR SHOULD HAVE KNOWN AND AS A RESULT PUT THE PUBLIC AT RISK BY NOT ENABLING ME TO RESOLVE THIS SERIOUS SAFETY ISSUE WITH MY MODEL YEAR VEHICLE UNTIL THE OCCURRENCE OF A NEAR CATASTROPHE. THERE SHOULD BE A SAFETY RECALL NOW THAT THIS SAFETY DEFECT HAS COME TO LIGHT AND UNLESS THERE IS, THE PUBLIC WILL REMAIN AT SERIOUS RISK. *TR

03/16/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

AFTER FILLING GAS AT THE SHELL GAS STATION I GOT ON TO THE 101 FREEWAY AND SUDDENLY THE INSIDES OF THE VEHICLE STARTED SMELLING GASOLINE, IT WAS SO BAD THAT I HAD TO OPEN THE WINDOWS AND PULL OVER. I FELT LIKE I WILL PASS OUT BECAUSE OF THE INTENSITY OF THE SMELL. *TR

03/12/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

STRONG ODOR OF GASOLINE FUEL INSIDE AND OUTSIDE OF THE VEHICLE AFTER REFILLING THE TANK. ODOR WENT AWAY AFTER DRIVING SOME DISTANCE THEREBY LOWERING THE FUEL LEVEL IN THE TANK. M-B OF TAMPA AND MB OF USA REFUSED TO MAKE WARRANTY REPAIR FUEL LEAKAGE PROBLEM DUE MY PZEV VEHICLE (WITH OPTION 917) WAS SOLD IN FLORIDA (NOT IN 10 STATES WHICH HAVE "0 EMISSION REQUIREMENTS"). AS PER SUMMARY OF O.D.I. "IN LETTER DATED SEPTEMBER 4, 2014, MERCEDES HAS NOTIFIED AGENCY (ODI NHTSA) THAT IT WILL EXTEND THE ORIGINAL WARRANTY COVERAGE TO 15 YEARS AND UNLIMITED MILEAGE ON "COVERED FUEL TANK COMPONENTS" IN E-CLASS VEHICLES IN MY 2003-2009 AND CLS-CLASS VEHICLES IN MY 2006-2011." LOOKS-LIKE MERCEDES DROPPED OUT OF THE GENERAL LIST OF THE MY 2003 THROUGH 2009 E-CLASS ALL PZEV VEHICLES (WITH OPTION 917) MANUFACTURED FOR SALE OR LEASE IN THE UNITED STATES, BUT SOLD TO CUSTOMERS BY M-B OFFICIAL DEALERS IN THE STATES, WHICH DO NOT HAVE "0-EMISSION" REQUIREMENTS. *TR

03/11/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I WAS FIRST OWNER OF THIS BENZ 2006 E350. IT WAS NEVER INVOLVED IN ANY ACCIDENT. I TYPICALLY PARKED THE CAR OUTSIDE GARAGE. HOWEVER, AFTER I MOVED THE CAR INSIDE MY GARAGE A FEW DAYS AGO, I SMELLED GAS. SO I LIFTED UP 2ND ROW SEAT, UNCOVERED THE COVERING-PIECE ON DRIVER'S SIDE, I SAW FUEL DELIVERY SYSTEM WITH TWO CONNECTORS, ONE FOR SENSOR AND ONE FOR POWER SUPPLY. I SAW THE AREA AROUND POWER CONNECTOR IS WET. IT SMELLS GAS. OBVIOUSLY, THE GAS LEAK WAS FROM THE TOP OF FUEL DELIVERY SYSTEM (OR TOP OF THE FUEL FILTER HOUSING). I'M GLAD I DID THIS INVESTIGATION TONIGHT. I PLAN TO SEE A BENZ DEALER TOMORROW IN LAGUNA NIGUEL, CA, WHERE THE DEALER TOLD ME IT IS NOT COVERED UNDER WARRANTY, EVEN AFTER I HOLD HIM THAT MY E350 IS UNDER BENZ 2006 - PZEV 15 YEARS OR 150,000 MI EMISSION RELATED WARRANTY. *TR

03/05/2015
Components: POWER TRAIN
Incident Date: 02/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

WE, MY WIFE AND 3 SON'S WERE COMING DOWN FROM BIG BEAR WHEN IT STARTED SNOWING. SNOW GOT HEAVY AND I WAS APPROACHING A SHARP CURVE SLOWED DOWN TO ABOUT 8MILES MADE THE TURN ND SLOWLY PRESSED ON THE GAS PEDDLE, THE RPMS WENT UP BUT THE CAR DID NOT ACCELERATE. I HAD TO STOP PUT THE CAR IN PARK THEN TURN IT OF, TURN IT BACK ON, PUT IT IN GEAR AND ACCELERATE SLOWLY. AS I LOOKED IN THE SIDE MIRRORS, I NOTICED CARS SKIDDING SIDEWAYS AND SOME HITTING THE SIDE OF THE MOUNTAIN, THERE WAS A LARGE 4 WHEEL DRIVE IN BACK OF ME SO IT HID THE MAKE OF MY CAR AND LICENSE PLATE.THIS HAS ALSO HAPPENED ON THE FREEWAY WHEN I HAVE TO COME TO A COMPLETE STOP, THEN THE CAR WILL NOT MOVE BUT THE RPMS REV UP. ALSO IN THE MORNINGS WHEN I GO TO WORK THE CAR DOWN SHIFTS EXTREMELY HARD, SEEMS THE TRANSMISSION IS GOING TO BREAK ALONG WITH MY COLLARBONE. PLEASE SOMETHING HAS TO BE DONE ABOUT THIS MERCEDES BENZ HAS NOW ABOUT THE DEFECTS PLEASE BEFORE PEOPLE DIE. *TR

02/26/2015
Components: SUSPENSION,WHEELS,ENGINE
Incident Date: 02/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUH83JX6X******
Summary

REAR SUSPENSION HAD TO BE REPLACED AIRBAGS LEAKING ENGINE MOTOR MOUNTS HAD TO BE REPLACED.

02/25/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. UPON REFUELING THE VEHICLE, THERE WAS A STRONG SMELL OF FUEL OUTSIDE AND INSIDE THE VEHICLE. WHEN THE VEHICLE WAS PARKED, THE STRONG FUMES WERE EXTREME. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FUEL SENDING UNIT WAS LEAKING AND NEEDED TO BE REPLACED. THE DEALER WAS NOT ABLE TO DETERMINE THE LOCATION OR THE SOURCE OF THE LEAK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

02/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

WHEN I FILL UP THE GAS TANK AND START DRIVING I CAN SMELL GAS INSIDE OF VEHICLE, I LOOKED UNDER CAR AND THE REAR DRIVERS SIDE IS WET AND SMELLS LIKE GAS. KIND OF SCARED THAT THE CAR MIGHT START ON FIRE. WHAT CAN I DO? IS THERE A RECALL? I HAVE NEVER HAD THIS HAPPEN ON ANY VEHICLE I OWNED BEFORE. WHAT WILL HAPPEN IF I GET IN A ACCIDENT? *TR

02/14/2015
Components: SERVICE BRAKES
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

02/10/2015
Components: SERVICE BRAKES
Incident Date: 02/10/2015
Crash: No
Fire: No
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES SERVICE BULLETIN S142.46-P-0012A ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

02/05/2015
Components: POWER TRAIN
Incident Date: 02/04/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ENGAGED, THE REAR WHEELS SUDDENLY LOCKED UP AND THE VEHICLE BEGAN TO SKID UNCONTROLLABLY. THE CONTACT WAS ABLE TO DOWNSHIFT INTO FIRST GEAR. THE CONTACT PULLED OVER TO THE SHOULDER OF THE HIGHWAY. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WAS ABLE TO SLOWLY DRIVE IN FIRST THROUGH FOURTH GEARS SUCCESSFULLY. AS SOON AS THE CONTACT SHIFTED INTO FIFTH GEAR, THE VEHICLE PERFORMED AS IF THE BRAKE PEDAL WERE DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THIS FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

01/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

GAS LEAKING CANNOT BE FIXED MIGHT LEAD TO FIRE OR EXPLOSION BECAUSE OF GAS EVAPORATED STRONGER DAY AFTER DAY. *TR

01/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2015
Crash: No
Fire: No
Summary

NOTICED GAS LEAKING ONTO REAR TIRE DURING REFUELING. DEALER DROPPED TANK AND FOUND LEAKING FUEL TANK NECK. *TR

01/12/2015
Components: SERVICE BRAKES
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J06X******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

01/12/2015
Components: SERVICE BRAKES
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J66A******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES HAS A SERVICE BULLETIN S142.46-P-0012A WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

01/11/2015
Components: SERVICE BRAKES
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JX6A******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

01/08/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J96X******
Summary

AFTER FILLING FUEL TANK AND PARKING CAR IN GARAGE, A STRONG GASOLINE SMELL FILLED THE GARAGE AND HOUSE. HAD TO REMOVE CAR FROM GARAGE. THIS HAPPENS IF I FILL THE TANK. I DO NOT OVERFILL. IF I DON'T FILL THE TANK I DON'T HAVE THIS PROBLEM. AFTER DRIVING THE CAR AROUND 50 MILES THE SMELL GOES AWAY. *TR

01/07/2015
Components: SERVICE BRAKES
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JA86******
Summary

THIS VEHICLE IS EQUIPPED WITH SENSOTRONIC BRAKE CONTROL THAT HAS A SERVICE THRESHOLD. WHEN THIS THRESHOLD IS REACHED THE BRAKE SYSTEM DEFAULTS TO NON POWER ASSISTED HYDRAULIC MODE TO THE FRONT WHEELS ONLY. THIS OCCURS WITHOUT ANY PRIOR WARNING AND RESULTS IN INCREASED STOPPING DISTANCE. I HAVE SENT A COPY OF THE MERCEDES SERVICE BULLETIN S142.46-P-0012A TO NATHANIEL HAYES AT DOT.GOV WHICH ADDRESSES THIS ISSUE. MERCEDES STOPPED INSTALLING THIS SYSTEM IN 2006. AT THE VERY LEAST, MERCEDES SHOULD ISSUE A MANDATORY RECALL TO INTERROGATE THESE VEHICLES WITH STAR DAS TO DETERMINE HOW CLOSE TO THE SERVICE THRESHOLD THE SBC UNIT IS AND REPLACE THEM AT THE DEALER'S EXPENSE. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. ....UPDATED 01/23/15 *BF UPDATED 10/6/2015*JS

12/30/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J86A******
Summary

WE HAVE FELT A STRONG ODOR OF GASOLINE, AFTER REFUELING AND WE DO NOT KNOW WHERE IT IS COMING FROM. IT IS AN ONGOING ODOR NOW, EVEN AFTER A FEW DAYS. IT SEEMS TO ME LIKE A SERIOUS ISSUE WHEN THERE IS FUEL INVOLVED. *JS

12/22/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

VERY STRONG GASOLINE ODOR INSIDE AND OUTSIDE AUTOMOBILE, STRONGEST AFTER REFUELING. *TR

12/22/2014
Components: ENGINE
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

GEARING MECHANISM SUDDENLY FAILED WHILE DRIVING THUS CAUSING THE VEHICLE TO STALL. WAS UNABLE TO MOVE FORWARD UNTIL THE CAR WAS SHUT OFF, RESTARTED AND THEN CAR MOVED FORWARD WITH A VERY JERKY MOTION SITUATION POSED A DANGEROUS HAZARD TO PASSENGERS AS WELL AS OTHER VEHICLES IN THE FLOW OF TRAFFIC. *TR

12/20/2014
Components: ENGINE
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

BALANCE SHIFT WORNED

12/15/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J16A******
Summary

THERE WAS A FUEL LEAK INSIDE AND OUTSIDE OF THE VEHICLE. TRIED CALLING MERCEDES AND THEY SAID THAT THE VEHICLE WE HAVE IS NOT ONE THAT IS INCLUDED IN THE RECALL ACCORDING TO THE VIN. *TR

12/15/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76JX6A******
Summary

FUEL LEAK IN GAS SENDING UNIT. *TR

12/11/2014
Components: ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ORDER FOR THE VEHICLE TO BE RESTARTED, THE KEY HAD TO BE TAKEN OUT OF THE IGNITION AND RE- INSERTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHIFT AND CRANK SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

12/08/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

THE CAR WAS SMELLING LIKE GASOLINE INSIDE AND OUTSIDE ESPECIALLY AFTER FILLING UP THE FULL TANK. WHEN I LIFTED THE BACK SEAT AND OPENED THE COVER WHERE THE FUEL PUMP IS THERE WAS A GASOLINE EVERYWHERE OVERFLOWING THE FUEL PUMP. THERE WERE ALSO MARKS OF GASOLINE ON THE BOTTOM OF THE CAR (LEFT REAR SIDE), ON THE PLASTIC AND PARTS OF THE EXHAUST SYSTEM. THIS IS A HEALTH CONCERN FOR ALL PASSENGERS BREATHING THE AIR FILLED WITH GASOLINE FUMES AND ALSO A FIRE HAZARD IN CASE THE GASOLINE LEAKING OUTSIDE THE TANK GETS IN CONTACT WITH A SPARK ON THE ROAD. I TOOK THE CAR TO THE MERCEDES BENZ DEALERSHIP AND THEY SAID IT WOULD COST ME $3,800 TO FIX THE PROBLEM. THEY WOULD CHANGE THE FUEL PUMP AND THE ENTIRE TANK. I TRIED CALLING THE CORPORATE TO LET THEM KNOW THAT I HAVE READ OTHER SIMILAR COMPLAINTS AND THAT THIS IS A SAFETY ISSUE BUT THEY REFUSED TO HELP AND SAID ITS DUE TO THE AGE OF THE CAR. *TR

12/06/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

THERE IS AN EXTREMELY STRONG AND SICKENING GASOLINE ODOR THAT COMES FROM THE CAR, ESPECIALLY WHEN PARKED IN THE GARAGE OR AN ENCLOSED SPACE. THE ODOR ARISES FROM INSIDE THE CAR, ON THE DRIVER'S SIDE IN THE BACK. THIS ODOR OCCURS EVERY TIME AFTER THE TANK IS FILLED UP. *TR

12/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

GAS FUMES AND GAS LEAK AFTER FILLING TANK. DEALER STATES CAR NEEDS A NEW FUEL TANK, FUEL LINE AND SENSORS AND ESTIMATES REPAIRS OF $2700.00. *TR

12/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J66A******
Summary

THERE IS AS STRONG SMELL OF GASOLINE THAT PERMEATES THROUGHOUT THE CAR AND TRUNK. THE GAS TANK WAS JUST REPLACED 4 WEEKS AGO AND THE SMELL HAS NOT DECREASED AT ALL. THAT COST WAS IN EXCESS OF $1,800. *TR

12/03/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUH56J46A******
Summary

I FILLED THE TANK BEFORE GOING ON VACATION. CAR WAS LEFT PARKED ON MY DRIVEWAY. WHEN I CAME BACK THERE WAS A STRONG SMELL OF GAS INSIDE THE CAR. THE GAS TANK IS UNDER THE BACK SEAT. TOOK VEHICLE TO THE DEALER TO FIX. THEY REPLACED THE TANK INNER MODULE, CABLE HARNESS, AUXILIARY PUMP, SEAL RING AND BREATHER PIPE. SENDING UNIT WAS LEAKING LARGE AMOUNTS OF FUEL. REMOVED AND REPLACED LEFT AND RIGHT SIDE SENDING UNITS. MODULES IN FUEL TANK AND SEALS FOR THE SAME. THE PROBLEM WAS NOT FIXED. I HAVE TO KEEP THE FUEL TANK AT LESS THAN 3/4 TANK FOR IT NOT TO SMELL. VERY CONCERNED SAFETY WISE. FOR THE AMOUNT OF MONEY I SPENT THEY COULD HAVE REPLACED THE ENTIRE FUEL TANK UNIT. *JS

12/02/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUH83J16X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT THERE WAS A STRONG ODOR OF FUEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

12/02/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGBB86EX6A******
Summary

CHECK ENGINE LIGHT COMES ON AND WHEN CHECK INDICATES CAM SENSOR PROBLEM. I WAS TOLD THAT MERCEDES KNOWS ABOUT THIS PROBLEM. *JS

11/26/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE REFUELING, THE FUEL STARTED TO LEAK BACK OUT. ALSO, STRONG FUEL FUMES EMITTED AT THE REAR AND INSIDE THE VEHICLE REAR SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 144,500.

11/21/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

LEAKING FUEL TANK. VEHICLE IS EXCELLENT CONDITION, VERY WELL MAINTAINED, WITH ONLY 65,000 MILES. I TOOK MY CAR INTO THE MERCEDES DEALERSHIP FOR ITS REGULAR MAINTENANCE SERVICE. I HAD JUST FILLED THE GAS TANK PRIOR TO TAKING IT TO THE DEALERSHIP. THE TECHNICIAN NOTICED A STRONG GAS SMELL AROUND THE CAR. UPON INSPECTION, THE DEALER MECHANIC NOTED A LEAK IN THE TOP OF THE GAS TANK, AND RECOMMENDS REPLACING THE FUEL TANK. OTHER THAN THIS DEFECT, THE FUEL TANK IS IN GOOD PHYSICAL CONDITION. I CALLED A NUMBER OF LOCAL MERCEDES MECHANICS FOR PRICE COMPARISON AND THIS APPEARS TO BE A "KNOWN" PROBLEM WITH THIS MAKE AND MODEL. THE REPAIR IS APPROXIMATELY $2,000! DUE TO THE SAFETY ISSUE INVOLVED, I HAVE NO OTHER CHOICE BUT TO REPLACE THE FUEL TANK. *TR

11/18/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J46A******
Summary

FILLED THE FUEL TANK WITH DIESEL. DROVE 240 MILES TO DESTINATION. UPON ARRIVING, SMELLED DIESEL VERY STRONG AT RIGHT REAR NEAR FUEL CAP AND UNDER TIRE WELL. LOOKED UNDER CAR AND SAW POSSIBLE DIESEL LEAKING. BOUGHT NEW FILE TANK THINKING THAT MAY SOLVE BUT KEPT SMELLING IT SO I DRIVE TO MB DEALER IN FORT PIERCE, FL. DEALER STATED FUEL TANK LEAK WITH ESTIMATE OF $3500. SEEMS TO BE HAPPENING ON OTHER W211 CARS AS WELL. FEEL THIS SHOULD BE A RECALL ON THE CARS. THIS IS VERY MUCH A SAFETY ISSUE ON A SUPPOSEDLY "SAFE" CAR. *TR

11/12/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

VEHICLE HAS FUEL SMELL INSIDE AND OUT LIKE THERE IS A LEAK. ODOR WORST AFTER FILL UP. *TR

11/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT GASOLINE FUEL FUMES EMITTED INSIDE AND AROUND THE EXTERIOR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT FUEL WAS LEAKING OUT THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDER UNIT WAS LEAKING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

11/10/2014
Components: ENGINE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDH00005678******
Summary

PO16, PO17 NEEDS TO REPLACE BALANCESHAFT TIMING CHAIN WILL COST 8-10K. ENGINE WILL FAIL IF NOT REPLACED . THERE IS A NOTICE ON THIS. CHECK ENGINE LIGHT STAYS ON. MERCEDES REFUSE TO PAY , COVER COST WHEN IT IS MANUFACTURER DEFECT. THE ENGINE SHOULD LAST LONGER. *TR

11/04/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

A FUEL TANK LEAK WAS IDENTIFIED BY AN INDEPENDENT MERCEDES MECHANIC. FILLING UP THE CAR WITH FUEL AND PARKING IN GARAGE OVERNIGHT, ALWAYS PRODUCED A SIGNIFICANT GAS ODOR WHEN RETURNING TO THE GARAGE. IT HAS ALWAYS DONE THIS (SECOND OWNER AT ABOUT 25-30KK MILES), AND I ASSUMED IT WAS JUST A QUIRK OF FILLING THE TANK. I HAVE ALWAYS SERVICED THE CAR AT A MB DEALER, BUT RECENTLY WANT TO A LOCAL WELL RECOMMENDED INDEPENDENT MECHANIC FOR ANOTHER ISSUE AND HE ASKED ME IF I KNEW I HAD A FUEL LEAK. I SAID NO, AND HE SAID DO YOU EVER SMELL GAS, AND CLEARLY THIS WAS IDENTIFIED AND HAD STORED CODES IN THE CAR SYSTEM THAT I WAS UNAWARE OF. HE INDICATED THAT THE SENDING UNIT NEEDED TO BE REPLACED AND CRACK REPAIRED AND IT WAS A SAFETY ISSUE. I CALLED MB USA, AND THEY INDICATED THEY WERE UNAWARE OF ANY OF OTHER COMPLAINTS TO THIS NATURE. WHEN I QUESTIONED WHY THE DEALER WOULD NEVER HAVE IDENTIFIED THIS, THEY INDICATED THAT THEY WOULD NEVER INSTRUCT THEIR DEALERS IN ANY WAY REGARDING AN ISSUE LIKE THIS AND THE DEALER HAS NO INCENTIVE TO NOT IDENTIFY THE ISSUE AND I SHOULD DISCUSS WITH THEM. I PROCEEDED TO HAVE THE REPAIR DONE BY THE INDEPENDENT MECHANIC. I UNDERSTAND THAT FUEL WOULD POOL OVER THE GAS TANK FROM THE LEAK. *TR

10/24/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E 55. THE CONTACT STATED THAT FUEL FUMES EMITTED IN AN AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/24/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUUF56JX6******
Summary

AFTER GETTING OUT OF MY VEHICLE, I NOTICED A STRONG SMELL OF FUEL COMING FROM THE REAR BOTTOM OF MY VEHICLE. THERE IS A LARGE LEAK SOMEWHERE IN THE FUEL SYSTEM. THIS NOW OCCURS EVERY TIME I GET NEAR THE VEHICLE BUT IS STRONGEST AFTER THE VEHICLE HAS BEEN DRIVEN. IT NOW ALSO SMELLS LIKE FUEL IN THE VEHICLE ONCE THE VEHICLE IS STOPPED. IT IS NOT SO NOTICEABLE WHEN DRIVING AND THE AC IS ON. THE SMELL IS SO STRONG THAT I THINK IT WOULD IGNITE IF SOMEBODY WALKS BY WITH A CIGARETTE. THE CAR IS NOW PARKED UNTIL I AM ABLE TO FIX IT. TOO DANGEROUS TO DRIVE. *TR

10/21/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

I NEEDED TO REPLACE MY GASOLINE TANK IN MY MERCEDES BENZ WHEN THE SMELL FROM GASOLINE FUMES BECAME OVERWHELMING. I HAD THE SMELL, ESPECIALLY AFTER I FILLED UP THE TANK FOR SEVERAL YEARS AND WAS ALWAYS TOLD THAT NOTHING WAS WRONG AND THAT A GASOLINE SMELL AFTER FILLING UP IS NORMAL. WHEN I TOOK IN THE CAR BECAUSE I COULD NOT DRIVE IT ANY LONGER BECAUSE OF THE SEVERE SMELL, I WAS TOLD THAT MY GAS TANK HAD A LEAK AND NEEDED TO BE REPLACED. I WAS ALSO TOLD THIS WAS VERY UNUSUAL. THE GAS TANK HAS BEEN REPLACED AND I HAVE HAD NO GASOLINE SMELL SINCE THEN. *TR

10/19/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

BEGAN TO NOTICE A SIGNIFICANT FUEL SMELL OUTSIDE THE REAR TIRE ON THE DRIVER'S SIDE OF THE VEHICLE. IT IS SO STRONG THAT WHEN IT IS ENCLOSED IN THE GARAGE, WE ARE AFRAID A PILOT LIGHT COULD IGNITE A FIRE. *TR

10/18/2014
Components: ENGINE
Incident Date: 10/14/2014
Crash: No
Fire: No
Summary

BALANCE SHAFT MANUFACTURING DEFECT CAUSES GEAR TEETH TO WEAR PREMATURELY. THIS IS A INTERNAL ENGINE COMPONENT. POOR MATERIALS CAUSED THE CAMSHAFT SPROCKET TEETH TO WEAR OUT ? THUS THIS IS A MANUFACTURING PROBLEM. INTERNAL ENGINE COMPONENTS LIKE BALANCE SHAFT SPROCKETS ARE MEANT TO LAST AT LEAST 150000 MILES ON MB CARS ? THUS THEY ARE DIFFICULT TO REPLACE & REPAIRS SO EXPENSIVE. SYMPTOM STARTS WITH CAMSHAFT POSITION RELATED CHECK ENGINE LIGHT - REPAIR COSTS $7000. THIS OCCURS FOR MANY MANY MANY CARS WITH THAT M272 ENGINE. THIS IS A ENVIRONMENTAL AND SAFETY HAZARD. MERCEDES SHOULD BE FORCED TO DO A RECALL. REF: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W211/442004-DREADED-M272-BALANCE-SHAFT.HTML REF: HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W203/376585-P0016-P0017-CAMSHAFT-POSITION-SENSOR-LOCATION-PLEASE-HELP.HTML. *TR

10/17/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

I SMELLED A STRONG SCENT OF GAS AFTER PARKING MY CAR YESTERDAY, MORE PROMINENT IN THE TRUNK. I BROUGHT MY CAR INTO MERCEDES TODAY AND WAS TOLD I HAD A CRACK IN MY FUEL FILTER. I HAVE HEARD COMPLAINTS REGARDING THE FUEL SYSTEM AND WONDER IF IT IS A RECALL ISSUE. THANK YOU. *TR

10/14/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

AFTER FILLING CAR WITH GAS THERE IS A STRONG GASOLINE SMELL COMING FROM THE CAR. GOES AWAY AFTER DRIVING AND SOME OF THE GAS IS USED OUT OF THE TANK. CANNOT FIND ANY GAS LEAKING ON THE GROUND AROUND THE VEHICLE AND I DO NOT 'TOP OFF' THE TANK. I AM NO LONGER PARKING THE CAR IN THE GARAGE AS I AM CONCERNED ABOUT AN EXPLOSION AS THERE IS A GAS WATER HEATER IN THE GARAGE. SOMEWHERE IN THE SYSTEM THIS GAS IS LEAKING....AND IT'S NOT COMING OUT ON THE GROUND!!! SCARY *TR

10/12/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

MASSIVE FUEL SMELL INSIDE CAR BECAME SICK FROM FUMES FEAR OF POSSIBLE EXPLOSION .STILL CANNOT DRIVE WITHOUT WINDOWS BEING OPEN..HAD TO PURCHASE NEW CAR AND PARK E350 AS UNDER THESE CONDITIONS CAR WAS UNDRIVEABLE POOLING FUEL IN BACK SEAT AREA. *TR

10/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

FUEL SMELL INSIDE CAR WE FOUND THAT TOP FUEL TANK HAS SEVERAL CRACKS AND FUEL LEAKS THROUGH THEM ,WE FIND OUT THAT IT HAPPENED TO LOT OF THAT CAR OWNERS. *TR

10/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J96X******
Summary

STRONG FUEL SMELL IN INSIDE (AND OUTSIDE) PARTICULARLY AFTER FILLING IT UP WITH GAS. FIND GASOLINE ON TOP OF FUEL SENDING UNIT. *TR

10/07/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

MY 2006 E CLASS 320 MERCEDES HAD A STRONG ODOR OF GASOLINE. I TOOK IT TO THE DEALER AND THEY SAID IT IS A FUEL SENDING UNIT PROBLEM I HAVE READ THAT THIS IS A PROBLEM WITH THIS CAR AND I SHOULD LET YOU KNOW THAT I HAVE THIS PROBLEM. I AM BEING TOLD I HAVE TO PAY $1000.00 + FOR THIS REPAIR ARE THEY SUPPOSED TO COVER THIS? I ALSO READ THERE IS A RECALL ON THIS CAR VOLUNTARY EMISSIONS RECALL # 2008-020001 CAN YOU PLEASE ADVISE ME I AM VERY CONCERNED. *TR

10/07/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E320. THE CONTACT STATED WHILE PARKED AND THE ENGINE TURNED OFF, A STRONG ODOR OF FUEL EMITTED INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FUEL SENDING UNIT WOULD NEED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. PAM

10/06/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

FILLED UP GAS TANK, WHEN I PULLED IT INTO THE GARAGE I HAD A VERY STRONG GAS SMELL COMING FROM THE DRIVERS REAR SIDE WHEEL WELL.CAR WAS BROUGHT IN TODAY, I WAS TOLD THAT I HAVE A LEAKING FUEL SENDING UNIT ON THE PASSENGERS SIDE AND IT NEED TO BE REPLACED. COST IS $1050 INCLUDES LABOR AND PARTS. *TR

10/05/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

AFTER REFUELING THE CAR TO A FULL TANK OF GAS, I BEGAN TO SMELL A STRONG ODOR OF GASOLINE IN AND AROUND THE VEHICLE PARKED IN MY GARAGE. THIS HAPPENED AFTER REPEATED FILL UPS. I TOOK THE CAR TO THE MERCEDESBENZ DEALERSHIP AND WAS TOLD THE PROBLEM WAS BAD PURGE VALVE WHICH WAS REPLACED FOR APPROXIMATELY $300. THE PROBLEM HAS CONTINUED AND I AM NOW BEING TOLD BY THE DEALER THAT THE FUEL TANK, LINES AND OTHER COMPONENTS NEED REPLACING FOR ESTIMATED $3500. I WAS TOLD BY THE DEALERSHIP SERVICE MANAGER THAT THIS WAS DUE TO THE AGE OF THE CAR AND THAT THERE HAD BEEN NO RECALLS OR PRIOR COMPLAINTS, TO HIS KNOWLEDGE, OF THIS SIMILAR COMPLAINT. I HAVE NOW LEARNED THAT THE NHTSA HAS BEEN INVESTIGATING THIS SAME PROBLEM IN THIS YEAR AND MODEL CAR FOR OVER 2 YEARS AND THERE IS A CLASS ACTION LAWSUIT FILED AGAINST MERCEDES BENZ FOR THIS SAME ISSUE. *TR

10/01/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J76X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT AFTER REFUELING, FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THE FUEL TANK COULD ONLY BE FILLED HALF WAY TO AVOID THE FUEL FROM LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

09/30/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

FUEL SMELL INSIDE THE VEHICLE EVERY TIME FULL TANK IS FILLED. HEAVY FUEL SMELL INSIDE AND OUTSIDE THE VEHICLE. *TR

09/18/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

NOTICED STRONG FUEL SMELL IN CABIN AFTER FILLING TANK - TOOK CAR TO DEALER AND WAS QUOTED OVER $700 TO REPLACE FUEL LEVEL SENDER AND SEALS. PROBLEM CAUSES UNSAFE LEVEL OF FLAMMABLE AND TOXIC GASOLINE VAPOR TO BUILD UP IN CAR DUE TO EVAPORATION OF POOL OF LEAKED FUEL ON TOP OF TANK (LOCATED UNDER REAR SEAT). APPEARS TO BE COMMON ON '03 TO '09 W211 BODY STYLE, BUT MB OFFERS NO HELP UNLESS CAR WAS SOLD IN STATES REQUIRING PZEV CERTIFICATION. *TR

09/09/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

I HAVE A STRONG SMELL OF GAS AFTER FILLING UP TANK. NOTICED VERY STRONG WHEN SITTING IN GARAGE OVERNIGHT. *TR

08/27/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

FUEL SMELL IN REAR INSIDE (AND OUTSIDE) PARTICULARLY AFTER FILLING IT UP WITH GAS. *TR

08/26/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76JX6A******
Summary

STRONG SMELL OF GAS AROUND REAR OF DRIVER SIDE AND ALSO INSIDE OF CAR. I REMOVED THE BACK SEAT AND FUEL PUMP COVER TO FIND GAS POOLING INSIDE THE COMPARTMENT. GAS WAS ALSO STEAMING OUT OF A PLASTIC PIECE CONNECTED TO A HOSE. PHOTOS WERE TAKEN FOR DOCUMENTATION.

08/25/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

CHECK ENGINE LIGHT COMES ON SHORTLY AFTER FILL UP OF GASOLINE. LIGHT GOES OUT WHEN TANK IS ABOUT 1/2. REPEATS AT NEXT FILL UP. CHECK ENGINE CODE IS P0456: EVAP SYSTEM VERY SMALL LEAK. *TR

08/21/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76JX6A******
Summary

STRONG SMELL OF GAS AROUND REAR OF DRIVER SIDE AND ALSO INSIDE OF CAR. I REMOVED THE BACK SEAT AND FUEL PUMP COVER TO FIND GAS POOLING INSIDE THE COMPARTMENT. GAS WAS ALSO STREAMING OUT OF A PLASTIC PIECE CONNECTED TO A HOSE. *TR

08/20/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E-350. THE CONTACT STATED THAT A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 143,000.

08/14/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

ON THE WAY TO WORK, THE CHECK ENGINE LIGHT WENT ON. AFTER A FEW MILES, AT AN INTERSECTION, MY CAR JERKED AND I DIDN'T HAVE ENOUGH TIME TO MAKE THE SIGNAL LIGHT. I DECIDED TO GO BACK. AFTER I SHIFTED TO REVERSE, THE CAR DIDN'T MOVE BACK AND STOPPED THERE TOTALLY. I HAD TO TURN OFF THE ENGINE AND RESTARTED, THE CAR WORKED. I TOOK THE CAR TO THE DEALER RIGHT AWAY, IT NEEDS "ENTIRE VALVE BODY/CONDUCTOR PLATE ASSY-REPLACE AND RETEST" AND TOTAL COST IS $2000. *TR

08/13/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87JX6X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 30 MPH, FUMES SEEPED INTO THE VEHICLE. A FUEL LEAK WAS PRESENT INSIDE THE VEHICLE ON THE LEFT SIDE OF THE REAR PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE FUEL PUMP WAS REPLACED. THE CONTACT SUFFERED NAUSEA AND VOMITING AND REQUIRED MEDICAL ATTENTION DUE TO THE FUMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

08/12/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J76A******
Summary

ON 7/23/14, I NOTICED A STRONG ODOR OF GASOLINE EMANATING FROM THE INSIDE AND OUTSIDE OF MY CAR AFTER REFUELING. I PURCHASED A CERTIFIED PRE-OWNED W211 2006 MERCEDES BENZ E500 FROM MERCEDES-BENZ GREENWAY. I RESEARCHED THE ISSUE ONLINE AND DISCOVERED THAT THE GAS ODOR ISSUE I WAS EXPERIENCING MAY BE RELATED TO A PROBLEM BEING SEEN IN NUMEROUS MERCEDES BENZ E-MODEL VEHICLES. AS ADVISED BY THE OTHER OWNERS HAVING THIS ISSUE, I DETACHED THE REAR SEAT CUSHION FROM THE CAR AND REMOVED THE BOLTS FROM THE CIRCULAR ACCESS PANEL THAT COVERS A PORTION OF THE FUEL TANK ON THE DRIVER'S SIDE OF THE VEHICLE. IN THE DEPRESSION ON TOP OF THE GAS TANK WHERE NUMEROUS ELECTRICAL WIRES ATTACH TO THE FUEL SENDING UNIT, I FOUND A SIGNIFICANT QUANTITY OF RAW GASOLINE POOLED. THIS PRESENTED A VERY UNSAFE SITUATION AND I WAS NO LONGER WILLING TO PARK THE VEHICLE IN MY GARAGE DUE TO THE POTENTIAL FIRE HAZARD. THE POOLING OF RAW GASOLINE ALSO REPRESENTS AN ENVIRONMENTAL ISSUE DUE TO THE EVAPORATION AND CREATION OF TOXIC FUMES. I TOOK PHOTOS OF THE RAW GASOLINE SITTING ON THE FUEL SENDING UNIT. MERCEDES-BENZ OF SUGARLAND DEMANDED $1,022.57 TO RECTIFY THE PROBLEM BY REMOVING AND REPLACING BOTH FUEL SENDING UNITS/PUMPS IN MY VEHICLE. MERCEDES-BENZ OF SUGARLAND DID NOT RETURN MY OLD PARTS AFTER I REQUESTED THEM. I FEEL THAT THE MANUFACTURER OF THIS DEFECTIVE COMPONENT SHOULD BE HELD RESPONSIBLE TO RECALL IT AND REPLACE IT. I UNDERSTAND THAT THE NHTSA'S CURRENT INVESTIGATION ACTION NUMBERS FOR THIS ISSUE ARE PE-12001 AND EA-13003. READ MORE: HTTP://MBWORLD.ORG/FORUMS/E-CLASS-W211/437486-URGENT-NHTSA-OPENS-INVESTIGATION-INTO-FUEL-LEAKS-W211-E-CLASS-7.HTML. *TR

08/11/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

JUST BOUGHT THE CAR A MONTH AGO, AND HAD MERCEDES BENZ OF ORANGE PARK PUT A NEW ENGINE IN. JUST FILLED UP THE TANK AND NOTICED A STRONG SMELL OF GASOLINE, SO I TOOK IT BACK TO MERCEDES BENZ, WHO INFORMED ME THAT THE TOP OF THE GAS TANK WAS LEAKING AS A RESULT OF A DEFECTIVE SEAL ON THE TOP OF THE TANK AND IS A WELL KNOWN ISSUE. THIS IS A SERIOUS SAFETY ISSUE SINCE GAS IS IN THE PASSENGER COMPARTMENT. *TR

08/11/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87JX6X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE FILLING UP THE VEHICLE WITH FUEL, THE CONTACT SMELLED FUEL INSIDE THE CABIN AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 53,000. UPDATED 02/10/15*LJ UPDATED 10/6/2015*JS

08/04/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

I FILLED THE FUEL TANK AND PARKED THE VEHICLE IN MY GARAGE. A COUPLE OF HOURS LATER I WENT INTO THE GARAGE AND DISCOVERED A STRONG GAS SMELL. I IMMEDIATELY CONTACTED THE GAS COMPANY AND TOLD THEM I SUSPECTED A GAS LEAK. THE TECHNICIAN CAME OUT AND TESTED THE APPLIANCES IN THE GARAGE. AFTER THE APPLIANCES TESTED NEGATIVE THE TECHNICIAN SURMISED THAT THE SMELL WAS POSSIBLY EMITTING FROM MY VEHICLE. THE FOLLOWING DAY I TOOK THE VEHICLE INTO THE MERCEDES BENZ DEALER AND WAS ADVISED THAT THERE WAS A FUEL TANK LEAK. THE SERVICE ADVISOR GAVE ME A VERY COSTLY ESTIMATE FOR THE REPAIRS. I ELECTED TO HAVE THE VEHICLE REPAIRED AT A PRIVATE MECHANIC. UNFORTUNATELY THE ISSUE WAS NOT COMPLETELY RESOLVED AND THE VEHICLE STILL EMITS A FUEL SMELL WHEN THE TANK IS FULL. I AM DISAPPOINTED THAT THE DEALER DID NOT ADMIT THAT THIS WAS A MANUFACTURE ISSUE AND OFFER TO MAKE THE REPAIRS WITHOUT CAUSE. I FEEL THIS IS A SAFETY CONCERN. *TR

08/02/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

THERE IS A STRONG GASOLINE ODOR AFTER WE FILL UP THE TANK. THE ODOR IS BOTH INSIDE AND OUTSIDE. THE VEHICLE HAS BEEN BACK TO THE DEALER 4 TIMES. *TR

07/29/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

VERY STRONG FUEL (GAS) SMELL IN CABIN. WILL NOT GO AWAY. SMELLS LIKE GAS IN CABIN. *JS

07/29/2014
Components: POWER TRAIN
Incident Date: 03/13/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

I INITIALLY HAD ISSUES WITH THE TRANSMISSION SLIPPING THEN THERE WERE ENGINE ISSUES COMPOUNDING THE PROBLEM. RE THE TRANSMISSION, MY FIRST OCCURRENCE WAS WHEN I WAS ABOUT TO ENTER A VERY BUSY INTERSECTION AND MY CAR WOULD BARELY MOVE. MY MECHANIC EXPLAINED LATER THAT THE CAR WAS STUCK IN 3RD GEAR SO I COULD NOT GET MY NORMAL FORWARD MOVEMENT. HE TOLD ME IF IT HAPPENED AGAIN TO TURN MY ENGINE OFF, COUNT TO TEN AND TURN IT BACK ON. FORTUNATELY HE TOLD ME THIS BECAUSE THE NEXT TIMES IT HAPPENED I WAS ON LINCOLN BLVD. IN MARINA DEL REY, CA. AND MY CAR WOULD NOT ACCELERATE AT ALL. ONE TIME I WAS AT A RED LIGHT SO HAD TIME TO TURN IT OFF AND ON. THE NEXT TIME I HAD TO COAST INTO A VERY SMALL CENTER DIVIDER THAT WAS GROWING SMALLER AND WITH TRAFFIC FLYING BY ON MY SIDE AND ONCOMING I HAD TO TURN OFF MY ENGINE, COUNT TO TEN AND TURN IT ON. THIS CAUSED A LOT OF ANGST SINCE I HAD CARS FLYING BY AND AT ME WHILE DOING THIS. THERE HAVE BEEN MANY OTHER INSTANCES. I AM GETTING NO COOPERATION FROM MBZ. *JS

07/28/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J66X******
Summary

WHEN I FILL THE GAS TANK TO FULL,THE GAS SMELL IS VERY STRONG INSIDE/OUTSIDE OF CAR. THE PROBLEM IS CONSISTENT WITH EVERY FILL UP. DEALER SUGGESTS THAT THIS MAY BE A RESULT OF FUEL TANK LEAKS. UPDATED 4/24/2015 *JS

07/09/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

FUEL AROUND GAS SENDING UNIT ON TOP OF GAS TANK, FUMES IN PASSENGER CABIN, WONDERING IF THERE IS RECALL. FOUND ON INTERNET E-CLASS MERCEDES FROM 2003-2008 WERE HAVING A PROBLEM WITH GAS LEAKING AROUND SENDING UNIT. *TR

07/01/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

WHEN I FILL THE GAS TANK TO FULL,THE GAS SMELL IS VERY STRONG INSIDE/OUTSIDE OF CAR. *TR

06/24/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

GAS ODOR FROM LEFT REAR SIDE. AND INSIDE THE CAR. NO VISIBLE LEAK. CAR RUNS FINE. WHEN THE DEALER WAS CONTACTED, THEY WERE AWARE OF THE ISSUE OF THE GAS LEAK FROM FUEL/PUMP/FILTER OR SENDING UNIT BUT WOULD NOT FIX IT AT MERCEDES EXPENSE. *TR

06/19/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

AFTER FILL CAR WITH FUEL AND PARKING IT, THERE WAS A STRONG SMELL OF FUEL. *TR

06/17/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

AFTER FUELING THE CAR, STRONG ODOR OF GASOLINE STAYS UNTIL TANK IS 3/4 OR LESS FULL. THE PROBLEM IS CONSISTENT WITH EVERY FILL UP. REPLACES GAS CAP BUT IT WAS NOT IT. SEEMS LIKE IT IS COMMONLY OCCURRING PROBLEM WITH LEAKING GAS SEALS OR TANKS. *TR

06/02/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J86X******
Summary

FUEL LEAKS AND A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF VEHICLE, PARTICULARLY AFTER REFUELING. *TR

05/27/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J86A******
Summary

I FILLED THE VEHICLE UP A ON 5/10/14 AND THE NEXT DAY MY WIFE WAS TELLING ME THERE WAS A STRONG GAS ODOR IN AND OUTSIDE OF THE CAR. ON MAY 12. 2014 I INSPECTED THE VEHICLE AND THE GAS ODOR WAS EXTREMELY STRONG. I LOOKED ONLINE FOR SIMILAR PROBLEM AND THEY SAID IT WAS AN ISSUE FOR ALL MERCEDES E-CLASS (2006 - 2009). I REMOVED THE REAR SEAT AND FOUND THE LEAKAGE AT THE FUEL PUMP. *TR

05/20/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

ABOUT A YEAR AGO (MAY 2013) WE NOTICED GAS SMELL IN THE COMPARTMENT OF THE CAR. INITIALLY IT WAS SPORADIC. WE THOUGHT IT WAS FROM OUTSIDE OF THE CAR OR MAY BE UNDER THE CAR, OR GAS TANK CAP WAS NOT TIGHTENED PROPERLY. AFTER I TOOK MY CAR TO MERCEDES BENZ DEALERSHIP ON 9/6/13, I FOUND OUT THAT THE SMELL WAS NOT FROM EITHER OF THE ABOVE SCENARIOS. IT WAS INDEED FROM INSIDE THE CABIN AND THE MERCEDES BENZ TECHNICIAN TOLD ME THAT IT WAS FROM FUEL LEAKAGE UNDER THE BACK SEAT AND IT WOULD COST $1380 TO FIX IT. ADDITIONALLY HE SAID THAT HE HAD SEEN NUMEROUS CASES LIKE MINE, AND SOME WERE SO BAD THAT THEY WOULD NOT BE ABLE TO DRIVE IT IN, AND HAD TO TOW THE CAR IN. BECAUSE OF THE HIGH COST IN ADDITION TO THE OTHER REPAIRS THAT I HAD TO DO WORTH $1,200, I DECIDED TO DELAY THIS REPAIR. NOW WE CAN NOT EVEN DRIVE THE CAR BECAUSE OF THE INTENSE SMELL AND WILL COST ME PROBABLY MORE THAT $1,380 TO FIX IT. I BELIEVE STRONGLY THAT THIS IS A MANUFACTURER DEFECT AND SHOULD BE FIXED AND PAID FOR BY MERCEDES BENZ. *TR

05/15/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

I OWN TWO MERCEDES E55 VEHICLES. ONE IS 2005, ONE IS 2006. ON THE 2005 I HAVE HAD WHAT HAS BECOME A COMMON SYMPTOM OF FUEL SMELL FIRST OUTSIDE THE CAR (ESPECIALLY AFTER FILLING THE TANK COMPLETELY), WHICH MIGRATES TO INSIDE THE CAR AS THE PROBLEM WORSENS. I BELIEVE A RECALL CAMPAIGN WAS PERFORMED ON THE CAR IN 2011 TO ADDRESS THIS ISSUE. THE PROBLEM RETURNED. THE CAR IS OBVIOUSLY OUT OF WARRANTY AND HAS HAD THE ISSUE ADDRESSED A FEW TIMES NOW. AS THE ORIGINAL OWNER, I HAVE HAD FIRST HAND EXPERIENCE OF THE ISSUE OVER THE COURSE OF 9 YEARS. I DID NOT THINK TOO MUCH OF IT AT THE TIME, EXCEPT NOW THAT I HAVE ANOTHER 2006 E55... VIRTUALLY IDENTICAL... EXACT SAME THING IS HAPPENING. THE 2006 WAS PURCHASED USED IN JULY OF 2013. I COMPLAINED TO THE USED CAR DEALER ABOUT THE ISSUE (IT CAME WITH A 6 MONTH WARRANTY) AND THEY SAID IT WAS POSSIBLY A LEAKING O-RING ON A SPARK PLUG. THE FUEL SMELL REMAINED AFTER THE REPAIR HOWEVER, VERY STRONG WHEN TANK FILLED OR THE CAR ON AN INCLINE... ESPECIALLY ON HOT DAYS. ONLY AFTER SEARCHING THE INTERNET DID I FIND THAT MANY OTHERS HAD THE SAME EXPERIENCE... AND I WAS 2 FOR 2 ON MY CARS. SAME MODELS, SAME SYMPTOMS. THE 2006 UNIT IS FAR WORSE, HOWEVER AND MAY HAVE NEVER HAD THE ORIGINAL RECALL PERFORMED. I PULLED THE BACK SEATS AND INSPECTED THE FUEL AREAS... AND SURE ENOUGH SMALL PUDDLES OF GAS AND STAINS FROM PREVIOUS PUDDLES. THE SMELL IS SO STRONG NOW I AVOID USING THE CAR. WHEN YOU HAVE A SINGLE CAR WITH A SINGULAR PROBLEM YOU DON'T SUSPECT MUCH. WHEN YOU READ ABOUT OTHERS WITH A SIMILAR ISSUE, YOUR SUSPICIONS MAY RAISE A BIT. HOWEVER, I PROMISE YOU WHEN YOU BUY ANOTHER IDENTICAL CAR AND IT HAS THE EXACT SAME OVERWHELMING PROBLEM, THAT'S WHEN YOU WAKE UP. THE FUEL SMELL IS SO STRONG, I HAVE NOT HAD A SINGLE OCCUPANT NOT NOTICE IN THE LAST 3 MONTHS. I'M PARKING THE CAR UNTIL I CAN FIGURE OUT A WAY TO GET IT RESOLVED. *TR

05/07/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

STRONG SMELL OF GASOLINE OCCURS AFTER FILLING THE FUEL TANK. THIS PERSISTS UNTIL THE CAR IS DRIVEN APPROXIMATELY 50 MILES. DEALER SUGGESTS THAT THIS MAY BE A RESULT OF FUEL TANK LEAKS OR BAD SENDERS AND IS QUOTING AS MUCH AS $3000 FOR REPLACEMENT OF THE FUEL TANK. *TR

05/05/2014
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

AFTER REFUELING, I NOTICED A STRONG ODOR OF GASOLINE IN THE GARAGE WHERE I PARK MY CAR. AFTER DRIVING THE VEHICLE A FEW MILES AND PARKING IN THE GARAGE, THE ODOR WAS NO LONGER THERE. I STARTED NOTICING A PATTERN THAT WHENEVER I REFUELED THE VEHICLE, THERE WAS A STRONG ODOR OF GASOLINE IN THE GARAGE THAT DISSIPATED ONCE THE VEHICLE WAS DRIVEN A FEW MILES. RIGHT AFTER I STARTED NOTICING THE GAS SMELL, THE VEHICLE CHECK ENGINE LIGHT CAME ON. I RECENTLY HAD THE VEHICLE CHECKED BY AN AUTHORIZED MERCEDES BENZ SERVICE CENTER WHO STATED GAS TANK HAS CRACK AT THE TOP AND IS LEAKING FUEL. THE ENTIRE TANK AND ALL THE COMPONENTS WILL NEED TO BE REPLACED AT $3,000. I MENTIONED THAT THERE ARE A LOT OF OTHER VEHICLES WITH THIS PROBLEM AND A COUPLE OF CLASS ACTION LAWSUITS AND IT APPEARS THAT THE VEHICLE'S GAS TANK IS DEFECTIVE. THE SERVICE TECHNICIAN REFUSED TO REPAIR THE COMPONENTS UNDER ANY CAMPAIGN OR RECALL. *TR

05/02/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

AFTER FILLING FUEL TANK, STRONG GASOLINE SMELL INSIDE CABIN OF CAR, LOCAL DEALER SAID FUEL PUMP AND SENDER NEED REPLACING AND MAYBE FUEL TANK IF PUMP REPLACEMENT DOES NOT SOLVE PROBLEM. FUEL IS LEAKING AND POOLING ON TOP OF FUEL PUMP ACCESS PANEL JUST UNDERNEATH REAR SEAT. THIS SOUNDS LIKE A DANGEROUS SITUATION. ANY REASONABLE PERSON WOULD NOT CONSIDER THIS NORMAL WEAR AND TEAR OF MOVING PARTS AND, IN MY OPINION SHOULD BE WORTHY OF A RECALL. *TR

04/24/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ODOR OF FUEL WAS PRESENT WHILE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FUEL LINE WAS CRACKED AND THERE WAS A FUEL LEAK ON THE DRIVER'S SIDE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,089.

04/23/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

FUEL LEAKS AND STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE PARTICULARLY AFTER REFUELING. *TR

04/22/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J46A******
Summary

I BEGAN TO NOTICE A STRONG SMELL OF GASOLINE INSIDE MY GARAGE FOR THE PAST WEEK. LAST WEEKEND I WAS WAITING FOR SOMEONE INSIDE MY CAR WITH THE ENGINE RUNNING AND I FELT THE STRONG SMELL OF GASOLINE. I NOTICED THAT THE SMELL DECREASED SOMEWHAT WHEN MY GAS LEVEL WENT DOWN ALMOST TO EMPTY. WHEN I REFUEL THE CAR THE SMELL GOT VERY STRONG AGAIN. I AM CALLING THE DEALER TO MAKE AN APPOINTMENT. *TR

04/16/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

AFTER I FILL MY GAS TANK THERE A STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE VEHICLE, PARTICULARLY AFTER REFUELING. POSSIBLE PROBLEM COULD BE THE FUEL PUMP AND FUEL FILTER ALONG WITH THE GAS TANK. THE ODOR IS SO SEVERE WE HAD TO PARK OUR CAR OUTSIDE THE GARAGE AFTER FILLING. THE TIME WE DIDN'T IT CAUSED SEVERE ILLNESS (NAUSEA) TO MY WIFE. *TT

03/30/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

I FILLED UP WITH GAS AND ONCE I GOT HOME AND CAR SAT IN GARAGE THERE WAS A VERY STRONG SMELL OF GAS. COULD SMELL IT COMING INTO HOUSE. I COULD NOT SEE ANY VISIBLE GAS INSIDE OR OUTSIDE THE VEHICLE. THIS CONCERNS ME VERY MUCH. *TR

03/23/2014
Components: SERVICE BRAKES
Incident Date: 03/22/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

WHILE DRIVING AT ABOUT 25 MPH MAKING A LEFT TURN, THE BRAKE PEDAL WENT TO THE FLOOR AND I COMPLETELY LOST THE BRAKE FUNCTION, THE CAR WOULD NOT SLOW DOWN. I STEERED THE CAR TO THE RIGHT SHOULDER AND IT TOOK IT ANOTHER 200 TO 300 FEET TO STOP. THE DASH TURNED RED AND HAD A WARNING STOP REDUCED BRAKING POWER DEPRESS BRAKE FULLY SBC WARNING I SHUT THE CAR OFF AND RESTARTED IT, EVERYTHING WENT BACK TO NORMAL. I CHECKED THE FLUID LEVEL, BRAKE PADS, LEAKS ...BUT FOUND NONE. *TR

03/21/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/14/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

(NHTSA ACTION# PE12001) I RECENTLY PURCHASED 2006 MERCEDES BENZ E350 IN FEB 2014. I AM THE SECOND OWNER. THE FIRST OWNER HAS KEPT AND SERVICED THE CAR REGULARLY AND I HAVE THE RECORDS. THE CAR HAS NEVER BEEN IN ANY CRASH. THE DATE OF OCCURRENCE AND MILES ARE APPROXIMATE AND BASED ON THE FIRST OWNER'S BEST OF KNOWLEDGE. I PERSONALLY EXPERIENCED IT ON MARCH 3, 2014 AND AT 89122 MILES. AFTER PURCHASING THE I FILLED THE GAS TANK. I LEFT THE CAR IN THE GARAGE OVERNIGHT AND WHEN I WENT INTO THE GARAGE IN THE MORNING, MY GARAGE SMELLED LIKE SOMEONE HAS SPILLED GAS IN THE GARAGE. I CHECKED THE GARAGE FLOOR UNDER THE CAR BUT THERE WAS NO VISIBLE LEAK. I CALLED THE PREVIOUS OWNER AND HE TOLD ME IT IS A COMMON PROBLEM AND THE SMELL GOES AWAY AFTER YOU DRIVE THE CAR AND USE UP SOME GAS. THE GAS SMELL IS SO STRONG THAT I WAS WORRIED TO TURN ON ANY ELECTRICITY. I AM WORRIED THAT ONE DAY IT IS GOING TO CAUSE FIRE IN MY GARAGE. I HAVE NOW EXPERIENCED THIS TWICE. AFTER RESEARCHING I FOUND THAT IT IS A COMMON PROBLEM FOR EVERY MERCEDES BENZ CARS WITH 211 ENGINES. IT IS SAD THAT MERCEDEZ BENZ WILL NOT FIX THE FUEL SENDING UNIT ON THEIR OWN. WHAT ARE THEY WAITING FOR? SOMEONE TO DIE? *TR

03/19/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/05/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

STRONG ODOR OF GASOLINE BOTH INSIDE AND OUTSIDE OF THE VEHICLE RIGHT AFTER AFTER REFUELING. AFTER REPLACING MULTIPLE SEALS SAME SITUATION WE ADOPTED A WORKAROUND NOT TO FILL THE TANK IN ITS ENTIRETY TO PREVENT THE STRONG SMELL. *TR

03/19/2014
Components: ENGINE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS FOUND THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

03/12/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL PUMP WAS FAULTY HOWEVER, THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 148,000. *TR

03/07/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

2006 MERCEDES E350 PURCHASED IN NOVEMBER 2007. CURRENT MILEAGE LESS THAN 90K. IN MARCH 2012 I ENTERED MY GARAGE AND SMELLED A HEAVY SCENT OF GASOLINE. VEHICLE TAKEN TO MERCEDES BENZ OF BUCKHEAD. ADVISED THAT THERE WAS A PROBLEM WITH FUEL LEAKING UNDER BACK PASSENGER SEAT. VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT. REPAIR COST $965.63. *TR

02/26/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

I FILLED UP THE CAR AND DROVE HOME YOU CAN SMELL GAS OUTSIDE AT THE GAS STATION LIKE IT WAS LEAKING SOMEWHERE, BUT WHEN I GOT HOME THE SMELL WAS SO LOUD THAT I WAS AFRAID TO PARK IT IN THE GARAGE. NOT ONLY THE SMELL WAS BAD, BUT I CAN'T TELL IF IT IS FILLED ALL THE WAY OR NOT BECAUSE THE GAS GAUGE DOESN'T GO TO THE TOP, IT IS ABOUT 3 NOTCHES FROM FULL, BUT ALL THE GAS PUMP IT STOPS THAT IT IS FULL. I WENT ONLINE, AND IT STATED THAT IT WAS A RECALL FOR E350 AND OTHERS FOR THE FUEL FILTERS THAT LEAK AND MAY CAUSE A FIRE, BUT IT IS FOR 2011 & 2012. IT SHOULD BE FOR ALL MERCEDES BENZ BECAUSE THIS SAME PROBLEM IS HAPPENING FOR OLDER CAR AS WELL. *TR

02/25/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2013
Crash: No
Fire: No
Summary

STRONG GAS SMELL WHEN CAR IS REFUELED. *TR

02/23/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/06/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

FUEL LEAK TOP OF FUEL PUMP RAW FUEL ODOR IN CAR. REPLACED BOTH FUEL PUMPS 12/06/12 PROBLEM RECURRED 2/23/24. *TR

02/22/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

I RECENTLY BOUGHT A 2006 MERCEDES BENZ E350 WITH 84000+ MILES ON IT, IN VERY GOOD CONDITION. UPON FILLING MY GAS TANK FOR THE SECOND TIME, AND RETURNING HOME FOR THE NIGHT, I PARKED IN MY GARAGE AND WENT ABOUT MY BUSINESS. THE NEXT MORNING I NOTICED A STRONG SMELL OF GASOLINE AROUND THE CAR. I PULLED THE REAR SEAT OFF, AND DISCOVERED THAT THERE WAS A SMALL POOL OF GASOLINE IN THE AREA OF THE FUEL SENDING UNIT. APPARENTLY THIS IS NOT UNCOMMON, AND THE NHTSA HAS ALREADY INITIATED AN INVESTIGATION (NHTSA ACTION# PE12001). AS FAR AS I KNOW, THIS CAR WAS SERVICED REGULARLY BY THE PREVIOUS OWNER AND WAS NEVER IN AN ACCIDENT. I HAVE NO REASON TO BELIEVE THAT THIS ISN'T THE SENDING UNIT THAT CAME WITH THE CAR ORIGINALLY. *TR

02/21/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

PRIOR TO INCIDENT DATE, I BEGAN TO SMELL A STRONG GASOLINE SMELL THAT FILLED THE GARAGE. THE SMELL GOT PROGRESSIVELY WORSE SO I TOOK IT TO EWING AUTOHAUS IN PLANO, TEXAS ON 08-31-11. THE CAR WAS DIAGNOSED AS HAVING A FUEL LEAK AND NEEDED A NEW FUEL TANK THAT WOULD COST $2000.00 TO FIX. I QUESTIONED WHY A NEW FUEL TANK WAS NEEDED SINCE THE CAR HAD NEVER BEEN IN AN ACCIDENT. I WAS NOT GIVEN AN ANSWER AND REFUSED TO HAVE THEM FIX IT. I WAS LATER TOLD THAT THE GASOLINE WAS LEAKING FROM THE TOP AND AS LONG AS THE TANK WAS NOT COMPLETELY FULL THE GASOLINE WOULD NOT LEAK. I TOOK THE CAR INTO MERCEDES BENZ PARK PLACE DALLAS FOR A TRANSMISSION ISSUE IN JANUARY OF 2013 AND I ASKED THEM TO CHECK THE FUEL TANK AND THEY DIAGNOSED THE FUEL TANK ALSO AS HAVING A LEAK AND NEEDED TO BE REPLACE. THIS REPAIR WOULD COST $3000.00. I DECLINED THIS REPAIR ALSO AND STATED TO THEM THAT I FELT THAT THE CAR HAD A FAULTY FUEL TANK AS WELL AS A FAULTY TRANSMISSION AND WAS I WAS EXTREMELY UPSET HAVING TO SMELL GASOLINE INSIDE AND OUTSIDE OF THE CAR IF THE TANK WAS A LITTLE BIT OVERFILLED . *TR

02/18/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

STRONG GAS SMELL IN AND AROUND THE CAR. ESPECIALLY WHEN FRESHLY REFUELED. AT THE MERCEDES BENZ DEALERSHIP BOTH OF THE FUEL SENSORS WERE FOUND TO BE LEAKING. I WAS ADVISED TO NOT DRIVE THE CAR ONE MORE MILE AND GET REPAIRS DONE INSTANTLY. *TR

02/13/2014
Components: POWER TRAIN
Incident Date: 01/30/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE CONTACT HEARD A GRINDING NOISE AS THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS UNAVAILABLE. *TR

02/06/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

CAR IS LEAKING FUEL WITH STRONG ODOR IN GARAGE. THIS HAPPENED AFTER NORMAL GAS FILL UP. CAR IS NOT DRIVEN MUCH. *TR

02/04/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

IN THE PREVIOUS MONTHS LEADING UP TO MARCH 2012, I, ALONG WITH MY FAMILY, STARTED TO SMELL A STRONG ODOR OF FUEL IN THE INTERIOR OF OUR MERCEDES BENZ E 350W. THE SMELL WAS SO STRONG THAT WHEN RIDING IN THE AUTOMOBILE, WE HAD TO DRIVE WITH THE WINDOWS DOWN FEARING OF WHAT COULD HAPPEN TO ME AND MY FAMILY IF THERE WAS A SPARK FROM ANY PART OF THE ENGINE OR UNDERNEATH THE AUTOMOBILE. AT A POINT DURING THAT BAD EXPERIENCE WITH THAT AUTOMOBILE, I COULD ONLY FILL THE FUEL TANK HALF FULL WITHOUT SMELLING THE STRONG ODOR OF GASOLINE INSIDE THE VEHICLE. I THOUGHT IT WAS NOW TIME TO GET SOME PROFESSIONAL SERVICE AND ADVICE. IN JANUARY, 2012, I TOOK MY AUTOMOBILE TO ATLANTA CLASSIC CARS, INC. IN DULUTH GEORGIA 30098. AFTER THE FIRST INSPECTION, I WAS TOLD FUEL SENDING UNITS LEAK FUEL. THE NEXT VISIT, MARCH 2012, BOTH SENDING UNITS WERE REPLACED. BEFORE THE NEXT VISIT, THE FUEL FUMES CONTINUED. THE NEXT VISIT, APRIL 3, 2012, THE FUEL PUMP WAS REPLACED DUE TO INTERMITTENT OPEN CIRCUIT. THE NEXT VISIT, APRIL 9, 2012; "THE TEAM LEADER FOUND A SLIGHT TRAIL OF FUEL RESIDUE WHICH MAY BE WHERE FUEL VAPORS ARE COMING FROM PART OF THE FUEL TANK." THE NEXT AND LAST VISIT, APRIL 12, 2012 THE FUEL TANK WAS REPLACED. NOT TRUSTING THE WORK PERFORMED BY THAT DEALERSHIP AND THE TIME IT TOOK TO FIND THAT PROBLEM, MY WIFE AND I HAD NO OTHER CHOICE BUT TO TRADE THE AUTOMOBILE. MAINTAINING OWNERSHIP OF THAT AUTOMOBILE WAS MUCH TOO RISKY AND DANGEROUS FOR MY FAMILY. DEALING WITH THAT DEALERSHIPS SERVICE ADVISOR WAS MUCH TOO DIFFICULT!!! *TR

02/03/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/19/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL-THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG FUEL GAS ODOR THAT IS COMING FROM INSIDE AND OUTSIDE OF THE VEHICLE. THE CONTACT STATED THE STRONGEST GAS ODOR IS COMING FROM THE DRIVER'S SIDE. THE VEHICLE HAD NOT BEEN TAKEN TO AN DEALER FOR DIAGNOSTIC OR REPAIRS. THE CONTACT THAT THE DEALER REPLACED THE FUEL TANK WHEN THE VEHICLE WAS UNDER WARRANTY WHEN THE FAILURE OCCURRED THE FIRST TIME. THE MANUFACTURE HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.LJ

01/31/2014
Components: SERVICE BRAKES
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J16A******
Summary

NEAR TOTAL AND INSTANTANEOUS BRAKE FAILURE, VERY CLOSE TO HITTING ANOTHER CAR, THANKFULLY WAS ABLE TO ENTER PARKING LOT TO STOP. AS SOON AS PEDAL WAS DEPRESSED DASH ILLUMINATED RED AND NOTIFIED OF BRAKE FAILURE, PUSHING PEDAL TO FLOOR BARELY PROVIDED ANY BRAKING AT ALL. AFTER KEY OFF CYCLES EVERYTHING APPEARS TO BE NORMAL AGAIN. HUGE CONFIDENCE LOSS IN VEHICLE, VERY CLOSE TO HITTING ANOTHER CAR AT SPEED, NOT GOOD. *TR

01/31/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

IN 2012 THE CAR BEGAN HAVING A STRONG FUEL ODOR AFTER FILL-UP THAT WENT AWAY ONCE THE TANK WAS DOWN TO A HALF TO 3/4 FULL. TOOK TO DEALER AND THEY SAID THE "FUEL TANK WAS LEAKING AT PLASTIC MOUNTING WELD". I WAS CHARGED TO REPLACE THE FUEL TANK. NOW THE SMELL IS STARTING TO COME BACK AGAIN, SO THE PROBLEM APPEARS TO BE COMING BACK. I DID A GOOGLE SEARCH ON THIS ISSUE AND IT APPEARS MANY OTHERS ARE HAVING THIS SAME PROBLEM AND YOU ARE INVESTIGATING. *TR

01/29/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/16/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

STRONG SMELL OF GASOLINE WHEN CAR IS FILLED WITH GAS. *TR

01/24/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/24/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I'VE NOTICED STRONG GASOLINE ODOR FROM INSIDE AND OUTSIDE OF THE CAR. DID AN INSPECTION AND SAW A LEAK ON THE FUEL PUMP. *TR

01/22/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

AFTER FUELING UP A VERY STRONG GAS SMELL STAYS IN THE CAR. IT WAS ALMOST FILLED UP BUT NOT TOPPED OFF. THE SMELL REMAINS FOR SEVERAL DAYS. THE MECHANIC STATES IT VERY EXPENSIVE TO DROP TANK TO LOOK FOR A LEAK. IT IS NOT SAFE TO DRIVE BUT IS THE ONLY MEAN OF TRANSPORTATION TO WORK. *TR

01/21/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/31/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, THERE WAS A STRONG GASOLINE ODOR INSIDE OF THE VEHICLE DUE TO A FUEL LEAK FROM UNDER THE FRONT PASSENGER'S SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TR

01/21/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

STRONG GAS SMELL AFTER FILLING THE TANK. THE WHOLE GARAGE SMELLS LIKE GAS. DEALER SAID THEY ARE UNAWARE OF SUCH ISSUE AND NO RECALL FOR THIS ISSUE. I'M SURPRISED BECAUSE I READ A LOT ABOUT THESE ISSUES ONLINE. IT SHOULD BE ADDRESSED ASAP BECAUSE IT CAN TRIGGER FIRE OR EXPLOSION. *TR

01/14/2014
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 01/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

WHILE DRIVING 70 ON HWY, CHECK ENGINE LIGHT CAME ON, SO I IMMEDIATELY STOPPED AND CALLED A TOW TRUCK. MECHANIC'S DIAGNOSIS WAS THAT THE TUMBLE FLAP WAS BROKEN IN THE AIR INTAKE MANIFOLD. THE ONLY FIX IS REPLACING THE ENTIRE MANIFOLD FOR $2000 PLUS LABOR, TAX AND GASKETS. THE FLAPS ARE SMALL AND COULD BE AN INEXPENSIVE FIX BUT ALL DEALERSHIPS THAT I CALLED CONFIRMED THAT THE ONLY FIX AVAILABLE IS TO REPLACE THE ENTIRE AIR INTAKE MANIFOLD. RESEARCH TELLS ME THAT THIS IS A VERY COMMON PROBLEM ON THIS AND MANY OTHER MODELS WITHIN THE SAME YEARS. *TR

01/14/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

MY 2006 MERCEDES E350 SMELLS OF STRONG GAS FUMES EVERY TIME I FILL THE TANK. I NEVER TOP OFF THE TANK AND NOTHING EVER SPILLS OUT BUT THE SMELL IS VERY STRONG. THE GAS FUMES ARE PRESENT FOR SEVERAL DAYS MAKING MY GARAGE SMELL OF GAS. THE PROBLEM SEEMS TO GET BETTER ONCE THE FUEL LEVEL REACHES ABOUT A HALF TANK. I AM WORRIED ABOUT A FIRE OR SOMEONE BREATHING THE FUMES IN MY GARAGE. I HAVE READ NUMEROUS STORIES ON THE INTERNET ABOUT THIS ISSUE WITH VARIOUS MERCEDES MODELS. *TR

01/11/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

WHENEVER MY CAR FILLED UP (NOT OVER FILL) WITH GASOLINE, THE STRONG GASOLINE SMELL WILL LAST A FEW DAYS. THE CAR WAS INVESTIGATED BY MERCEDES DEALER, THEY FOUND FUEL PUDDLED AT SENDER UNDERNEATH THE REAR SEAT ON LEFT SIDE. THEY STATED THAT THE CAR IS NOT SAFE FOR USE AT THIS TIME DUE TO FIRE HAZARD. HOWEVER, THEY WON'T FIX IT AS MANUFACTURE DEFECT AND WOULD CHARGE ME FOR $1,300.00 AND I DIDN'T REPAIR IT SINCE IT IS TOO EXPENSIVE. I ALSO THE FUEL SENDING UNIT IS NOT THE PART THAT NEED REGULAR SERVICE AND SHOULD NOT BE WARE OUT. MERCEDES BENZ NEED TO ISSUE A RECALL ON THIS PROBLEM. *TR

01/09/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

2006 MERCEDES BENZ E350. CONSUMER WRITES IN REGARDS TO GASOLINE STORAGE AND PROPULSION MALFUNCTION. *SMD THE CONSUMER STATED WHILE RE-FUELING A NEAR-EMPTY TANK EARLIER THIS MONTH, THE FILLER PIPE SPLASHED BACK GASOLINE, WHICH POOLED AROUND THE FILLER CAP. WHEN THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE, HE WAS INFORMED A NEW FUEL TANK WAS NEEDED TO FIX THE PROBLEM. HE WAS QUOTED A PRICE OF $1500.00. *JB

01/02/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2014
Crash: No
Fire: No
Summary

DEALERSHIPS ARE TELLING US THAT THE E350 SHOULD BE RECALLED FOR THE GAS TANK LEAK ISSUE IF YOU LOOK ONLINE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. *TR

01/02/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87X17B******
Summary

FOR THE LAST 3 MONTHS AFTER FILLING THE FUEL TANK A INCREDIBLY STRONG GASOLINE SMELL WOULD FILL THE PASSENGER CABIN. THIS WOULD ONLY OCCUR WHEN THE FUEL TANK IS FILLED TO CAPACITY. UPON INVESTIGATION, I REMOVED THE REAR SEAT AND ACCESS PLATE TO SEE THE TOP OF THE FUEL PUMP/SENDING UNIT. WITH THE SEAT REMOVED AND THE TOP OF THE FUEL TANK VISIBLE, I FILLED THE CAR WITH FUEL. WITH A FULL TANK, RAW GASOLINE SEEPED THROUGH A SMALL CRACK IN THE PLASTIC TOP OF THE FUEL PUMP SENDING UNIT ASSEMBLY AND FILLED THE AREA ON TOP OF THE FUEL TANK. UPON FURTHER INVESTIGATION, THE INSULATION INSIDE THE PASSENGER CABIN UNDER THE SEAT APPEARED TO BE SATURATED WITH RAW FUEL. IN RETROSPEC, IF A SPARK WOULD HAVE OCCURRED IN THE CAR, THERE IS NO QUESTION THE CAR WOULD HAVE EXPLODED. *TR

12/28/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J96X******
Summary

THERE WAS STRONG GAS ODOR AFTER FILLING UP THE CAR WITH GAS. THE REAR PASSENGER SIDE WOULD SMELL OF GAS UNTIL THE GAS TANK REACHED BELOW APPROXIMATELY 70% LEVELS. AFTER PARKING IN THE GARAGE, IT SMELLED AS THERE WAS A GAS LEAK. THIS WOULD NOT OCCUR IF THE WE DIDN'T FILL UP THE GAS TANK. *TR

12/14/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2013
Crash: No
Fire: No
Summary

FUEL SMELL IN CABIN AFTER SLOWING TO A STOP. FUEL SMELL OUTSIDE VEHICLE. NO FUEL LEAKS SEEN ON GROUND OR IN ENGINE COMPARTMENT. *TR

12/10/2013
Components: SUSPENSION
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J26A******
Summary

DRIVING OVER A SPEED BUMP AT LOW SPEED AND COIL SPRING SNAPPED ABOVE THE SPRING PERCH. CAR WAS UNABLE TO BE DRIVEN UNTIL REPAIRS WERE MADE. *TR

12/03/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

STRONG GASOLINE ODOR AFTER FILLING FUEL TANK. *TR

12/02/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED A GASOLINE FUEL ODOR WAS IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE FUEL TANK HAD FAILED AND NEEDED REPLACING. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

11/27/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/30/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

EVERY TIME THAT I FILL MY GAS TANK THERE IS A STRONG SMELL OF GASOLINE. *TR

11/26/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/22/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

EACH TIME AFTER FILL UP THE GASOLINE (NO OVER FILL), I HAVE TO SMELL THE FUEL SMELL FOR ONE OR TWO DAYS. I HAD THIS PROBLEM SINCE 2009, BUT THE ODOR IS GETTING EXTREMELY STRONG. I WENT TO A LOCAL MERCEDES DEAL FOR INSPECTION,THEY CHARGED ME $175 AND INSISTED THAT IT IS NOT RECALL ITEM. THE INSPECTION SHOWS: 73412 FUEL SENDER LEAKING FUEL, VEHICLE NOT SAFE FOR USE AT THIS TIME DUE TO FIRE HAZARD, INSPECTED VEHICLE FOUND GASOLINE LEAKING FROM REAR OF VEHICLE, REMOVED REAR SEAT AND INSPECTION COVER FOR FUEL SENDER, FOUND FUEL PUDDLED AT SENDER. I THINK THE LEAKING IS CAUSED BY DEFECTED PARTS WHICH SUPPOSE TO LAST LIFE TIME LONG. MERCEDES SHOULD RECALL THIS ITEM. *TR

11/25/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

HELLO I AM THE OWNER OF A 2006 MERCEDES BENZ E350 AND I AM EXPERIENCING STRONG ODOR OF GASOLINE IN THE CABIN CAUSING ME HEADACHES AND BLURRED VISION WHILE DRIVING. ADDITIONALLY THERE IS SIGNIFICANT LEAKAGE OF GASOLINE ON TO THE PAVEMENT. *TR

11/24/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/20/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

MY 2006 MERCEDES BENZ E-350 CONTINUE TO HAVE STRONG ODOR OF GASOLINE INSIDE. THE CAR HAS BEEN IN THE SHOP SEVERAL TIMES BUT THE DEALER REFUSES TO FIX IT. *TR

11/22/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/19/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

STRONG GAS SMELL INSIDE VEHICLE AFTER FILL UP, OR WHILE SITTING ON AN INCLINE. REMOVE ACESS COVERS TO FUEL PUMP AND FUEL SENDING UNIT, PUDDLED GAS OBSERVED ON TOP OF TANK. *TR

11/14/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E55. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL FOR THE FUEL SENDING UNIT AND WAS REPAIRED AT AN AUTHORIZED DEALER. A FEW YEARS AFTER THE RECALL REPAIR WAS PERFORMED, THE CONTACT NOTICED A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FUEL SENDING UNIT WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

11/04/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J46A******
Summary

I WOULD LIKE TO ADD MY COMPLAIN THE ACTION PE12001, MY VEHICLE HAS A CDI MOTOR BUT IS LEAKING IN THE SAME MANNER I'VE BEEN READING ABOUT. I ALWAYS GET A FUEL ODOR IN MY GARAGE. WHEN I FILL MY VEHICLE IT LEAKS FROM SOMEPLACE AND LEAVES A PUDDLE OF FUEL ON THE GROUND ON THE REAR DRIVERS SIDE. IF I DON'T FILL ALL THE WAY IT DOESN'T LEAK TO THE FLOOR BUT I STILL GET THE FUEL SMELL. MY BIGGEST CONCERN IS THE CAR CATCHING FIR WITH MY GRANDCHILDREN BUCKLED IN AND SLOW TO GET OUT IF THERE WAS AN EMERGENCY FIRE. ALSO IF THE WATER HEATER FLAME WAS TO IGNITE THE FUMES BURNING DOWN MY HOME. THIS SEEMS TO BE A MANUFACTURES FLAW AS THE CAR HAS BEEN WELL MAINTAINED AND NEVER IN AN ACCIDENT. *TR

11/04/2013
Components: POWER TRAIN
Incident Date: 10/21/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

HAVING RETURNED FROM A WEEKEND TRIP, I STARTED THE VEHICLE AND LET IT WARM UP FOR A FEW MINUTES. PUT THE GEAR SELECTOR IN DRIVE AND OFF I WENT, SO I THOUGHT. MY VEHICLE WAS ACTUALLY IN LIMP MODE. SEVERAL MINUTES LATER A CHECK ENGINE LIGHT WITH CODE P2725 "PRESSURE CONTROL SOLENOID E ELECTRICAL". IN OTHER WORDS, CONDUCTOR PLATE AND VALVE BODY. THIS IS A COMMON PROBLEM WITH 722.9 TRANSMISSIONS. I HAD THE TRANSMISSION SERVICED BY A MERCEDES DEALERSHIP ON 6/27/2013, TRANSMISSION FLUSH AND NEW FILTER ($553.38). THREE MONTHS LATER, BOOM! KAPUT! LIMP MODE! VALVE BODY TOASTED! DEALER QUOTE OF $1800 AND $2100 TO REPLACE VALVE BODY. THIS IS A COMMON PROBLEM. MERCEDES SHOULD FOOT THE BILL. *TR

11/03/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/22/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J66A******
Summary

AFTER FILLING UP THE CAR WITH GAS, IT SMELLS OF GAS FUMES FROM THE LEFT REAR WHEEL WELL. HAPPENS EVERY TIME I ATTEMPT TO FILL THE TANK. I'VE BEEN FILLING GAS TANK TO ONLY 3/4 TANK TO REDUCE THE GAS FUMES EMANATING FROM THE CAR AFTER GAS FILLUPS. MAYBE POOR SEAL WITH FUEL PUMP AND GAS TANK ITSELF. CAR WAS LOOKED AT IN A PREVIOUS RECALL CAMPAIGN, BUT PROBLEM PERSISTS, AND BASED ON ONLINE REPORTS, IS A VERY COMMON ISSUE. *TR

10/19/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

BASED ON NEWS REPORTS FROM EARLIER THIS YEAR, I UNDERSTAND THAT THE NHTSA IS INVESTIGATING COMPLAINTS OF FUEL LEAKS THAT ARE COMMON WITH MERCEDES BENZ E-CLASS MODELS BETWEEN 2003 - 2009. I AM WRITING TO SUBMIT A COMPLAINT ABOUT MY WIFE'S 2006 E 350 THAT WAS JUST SERVICED FOR A FUEL LEAK. FOR SOMETIME SHE NOTICED A GAS SMELL AFTER REFUELING. ON 10/16/13 WHEN SHE REFUELED THE FUMES IN THE CAR WERE VERY STRONG AND DID NOT GO AWAY SO SHE TOOK THE CAR TO THE NEARBY DEALERSHIP FOR SERVICE THE NEXT MORNING. THE DEALERSHIP IDENTIFIED THE PROBLEM AS A FUEL LEAK. THE LEAK WAS SEVERE ENOUGH THAT GAS HAD LEAKED INTO THE CUSHIONS OF THE BACK SEAT WHERE OUR 3 YEAR OLD TODDLER TYPICALLY SITS. THE DEALERSHIP IDENTIFIED THE PROBLEM AS A "SAFETY CONCERN". I AGREED. I ALSO EXPRESSED MY CONCERN TO THE DEALERSHIP AND MBUSA ABOUT THE GAS THAT LEAKED INTO THE SEAT CUSHION AND THAT THE LEAK SEEMS TO BE A COMMON PROBLEM WITH THEIR E-CLASS MODELS. ALTHOUGH WE HAVE PAID FOR THE COMPLETED REPAIR, I REQUESTED THAT THE REPAIR BE COVERED BY MBUSA. BECAUSE NO RECALL EXISTS, MBUSA DOES NOT ACKNOWLEDGE THE LEAK AS A DEFECT AND IS CURRENTLY REVIEWING MY REQUEST FOR AN OUT-OF-WARRANTY REPAIR COVERAGE, INCLUDING THE REPLACEMENT OF THE REAR SEAT CUSHION. MY WIFE, OLDEST SON AND I HAVE PREVIOUSLY BEEN DIAGNOSED WITH ASTHMA. I AM CONCERNED THAT THE FUMES THAT CONTINUE TO LINGER WILL THREATEN ASTHMA-RELATED COMPLICATIONS. I AM HAPPY TO PROVIDE ADDITIONAL INFORMATION UPON REQUEST. *TR

10/11/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70JX6A******
Summary

I AM GREATLY CONCERNED. I SMELL GAS INSIDE AND OUTSIDE OF MY MERCEDES E500 2006 MODEL. AFTER FUELING UP MY CAR , I SMELL GAS INSIDE THE CABIN TOWARDS REAR SEAT AREA AND OUTSIDE OF THE DRIVERS REAR OF THE CAR. THIS CANNOT BE SAFE AND NOT HEALTHY BREATHING IN FUMES OF GAS . I HAVE CHILDREN THAT SIT IN THE BACK SEAT. THEY ARE BREATHING IN FUMES . MY SON WAS DIAGNOSED WITH CANCER AFTER THIS PROBLEM WITH THE CAR. I QUESTION IF THIS WAS THE CAUSE, EXPOSURE TO GAS INSIDE THE CAR. THE CAR IS @ THE MERCEDES DEALER BEING LOOKED AT AS WE SPEAK. *TR

10/10/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

WHEN THE CAR'S GAS TANK WAS FILLED, THERE WAS A DISTINCT ODOR OF GASOLINE WHEN THE CAR WAS PARKED IN THE GARAGE. WITH A BEDROOM CLOSE BY AND AN HVAC SYSTEM ABOVE, WE THOUGHT THIS WAS UNSAFE AND NEEDED TO BE FIXED. WE WERE TOLD THAT THE GAS TANK NEEDED TO BE REPLACED AND THIS WAS A COMMON PROBLEM, BUT THERE HAD BEEN NO RECALL. MERCEDES ENDED UP CHARGING US A DISCOUNTED PRICE OF $1476 FOR THE REPAIR, BUT I THINK THERE SHOULD BE A RECALL AND MERCEDES SHOULD HAVE PAID THE FULL COST OF REPAIR. *TR

10/06/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J36A******
Summary

SMELL OF GASOLINE FROM CAR WHEN IN GARAGE AND PARKING LOTS. *TR

10/04/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUH56J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHEN THE FUEL TANK WAS FULL, THE TANK WOULD LEAK. THE VEHICLE WAS TAKEN TO A DEALER AND THE TECHNICIAN STATED THAT THE PROBLEM WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 52,000. THE CURRENT MILEAGE WAS 77,000.

09/30/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/18/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

STRONG SMELL OF GAS IN MY GARAGE AFTER FILLING UP WITH FUEL. *TR

09/25/2013
Components: POWER TRAIN
Incident Date: 09/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

I WAS DRIVING MY VEHICLE WHEN SUDDENLY THE VEHICLE BEGAN TO STOP AND THE TRANSMISSION APPEARED TO BE FROZEN. AS I PUT MY FOOT ON THE ACCELERATOR THE CAR WOULD INCREASE SPEED THEN IT WOULD AGAIN SLOW DOWN. WHEN I PULLED OVER I WAS ABLE TO SWITCH OFF THE IGNITION AND RESTART THE ENGINE AND RESUME DRIVING. ONCE I GOT TO MY DESTINATION I WAS ABLE TO PUT THE CAR IN REVERSE WITH NO PROBLEM. WHEN I GOT READY TO TRAVEL BACK HOME I BEGAN TO EXPERIENCE THE SAME PROBLEM. HOWEVER, I WAS NOW ABLE TO ONLY DRIVE THE CAR USING MANUAL SHIFT OR DRIVE IN 1ST OR 2ND GEAR AT 20 TO 30 MPH. I HAD THE CAR EVALUATED BY MERCEDES IN ATLANTA AND WAS TOLD THERE WAS SOME PROBLEM WITH SOME TYPE OF TRANSMISSION PUMP AND THAT I WILL NEED A NEW TRANSMISSION. MY CAR HAS BEEN MAINTAINED BY MERCEDES SINCE I PURCHASED THIS VEHICLE. I HAVE NEVER HAD ANY TROUBLE WITH PREVIOUS CARS THAT I HAVE DRIVEN FOR 10 PLUS YEARS. PLEASE INVESTIGATE THIS MATTER FOR I WAS TOLD THIS IS NOT UNUSUAL FOR THIS VEHICLE. A NEW TRANSMISSION WILL COST ME $6500. I CAN BUY ANOTHER CAR FOR THAT PRICE. I DID HAVE AN EXTENDED WARRANTY BUT IT HAS NOW EXPIRED. *JS

09/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

VERY STRONG FUEL ODOR IN CABIN OF CAR AFTER REFUELING. FUEL SMELL IS SO STRONG THAT IT CAUSES YOU DIZZINESS WHILE DRIVING UNLESS WINDOWS ARE OPEN. JUST STARTED THE LAST TIME I FILLED UP. THERE MUST BE A RECALL ON THIS BUT CAN'T FIND ONE. I HAVE NEVER HEARD OF SUCH A PROBLEM WITH A VEHICLE. THIS SEEMS VERY DANGEROUS.

09/19/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/19/2013
Crash: No
Fire: No
Summary

LEAKING FUEL FROM TOP OF DRIVERS SIDE TANK. FLOW OF FUEL ALLOWS IT TO COME IN CONTACT WITH HOT EXHAUST SYSTEM. FIRE RISK VERY POSSIBLE. *JB

09/11/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/23/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

AFTER EACH VISIT TO THE GAS STATION TO FILL UP WITH FUEL HAVE HEAVY ODOR OF FUEL AROUND ENTIRE CAR. ESPECIALLY WHEN PARKED IN GARAGE OVERNIGHT AND ENTIRE GARAGE SMELLS OF GAS. NOW HAVE TO PARK CAR OUTSIDE. *TR

09/09/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

THERE IS AN EXTREMELY STRONG GASOLINE SMELL IN THE CABIN AND EXTERIOR OF MY VEHICLE. IT IS VERY STRONG SMELL IMMEDIATELY AFTER FILLING THE FUEL TANK, BUT CONTINUES TO SMELL THROUGHOUT THE LEVELS IN THE TANK. I AM VERY AFRAID OF A POSSIBLE FIRE DUE TO THE WHAT SEEMS TO BE EXCESS GASOLINE. I AM EXTREMELY FEARFUL SHOULD I EVER GET INVOLVED IN A REAR END TYPE ACCIDENT. I FEEL THAT MYSELF AND MY FAMILY ARE IN DANGER UNTIL THIS SITUATION IS EVALUATED. THIS IS A KNOWN CONDITION THAT THE MANUFACTURER SHOULD TAKE RESPONSIBILITY FOR AND RECTIFY THE SITUATION. *TR

09/01/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

STRONG FUEL ODOR WAS DETECTED IN MY E350 MERCEDES BENZ CAR FOR FEW DAYS. CALLED MY MERCEDES BENZ MAINTENANCE SHOP( MERCEDES BENZ -GREEN WAY PLAZA AT HOUSTON TX). THEY CHECKED THE CAR AND THEY TOLD ME THIS A COMMON IN THIS SERIES CAR. THE FUEL LEAK WAS FROM FUEL PUMP ON TOP OF THE FUEL TANK. THIS IS A VERY DANGEROUS ISSUE, ESPECIALLY IN HOT WEATHER AREA LIKE HOUSTON. I DON'T UNDERSTAND WHY THERE IS NO "RECALL" ON THIS ISSUE. UPDATED 09/10/13*LJ UPDATED 12/21/13 *JS

08/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

I PURCHASED MY MERCEDES E350 IN NOVEMBER OF 2008. I BEGAN NOTICING A STRONG FUEL ODOR EVERY TIME I WOULD FILL THE TANK, WHICH WOULD DISSIPATE AFTER A FEW DAYS. SINCE THE ODOR WOULD GO AWAY WITHIN A FEW DAYS, I DIDN'T REALIZE THAT IT WAS A SAFETY CONCERN. I TOOK THE CAR INTO THE MERCEDES DEALERSHIP FOR OIL CHANGES AND SUCH AND THEY WOULD ALWAYS MENTION A LONG LIST OF ITEMS REQUIRING PREVENTATIVE MAINTENANCE, BUT NEVER MENTIONED ANYTHING ABOUT THE FUEL TANK (ALTHOUGH THE GAS SMELL WAS OBVIOUS AT TIMES). IN JUNE OF 2012, MY HUSBAND BEGAN DRIVING THE MERCEDES TO WORK. HE SMELLED THE ODOR IMMEDIATELY UPON FILLING CAUSING HIM MASSIVE HEADACHES. ALSO, HE NOTICED GAS LEAKING UNDER THE CAR ON THE DRIVER'S SIDE NEAR THE REAR TIRE WHENEVER HE FILLED UP THE TANK. A MECHANIC INVESTIGATED THE PROBLEM, AND DISCOVERED A PUDDLE OF GASOLINE UPON REMOVING THE REAR SEAT. I COULD NOT BELIEVE THE AMOUNT OF GASOLINE THAT HAD POOLED INSIDE THE CABIN OF THE CAR. IT WAS DECIDED THAT THE SENDING UNITS NEEDED TO BE REPLACED. MERCEDES REPLACED THE SENDING UNITS, AND KNOWINGLY SENT US ON OUR WAY WITHOUT CORRECTING THE PROBLEM. REPLACING THE SENDING UNITS DID NOT RESOLVE THE ISSUE. HEAVY LEAKAGE CONTINUED, AND THE ODOR OF GAS BECAME OVERWHELMING AS THE TEMPERATURES REMAINED IN THE 100'S. WHEN THE CAR WAS RETURNED TO MERCEDES, THEY INFORMED US OF A LEAK IN THE GAS TANK AND QUOTED US $2600+ FOR REPAIRS. THE MERCEDES SERVICE TECHNICIAN STATED THAT OUR PROBLEM WAS NOT UNCOMMON, ESPECIALLY WITH THE ARIZONA HEAT. I HAD BEEN DRIVING THE CAR UNKNOWINGLY FOR APPROXIMATELY FOUR YEARS WITH THE FUEL TANK ISSUE BECOMING INCREASINGLY WORSE AND CONSEQUENTLY, MY HUSBAND AND I HAVE BEEN UNABLE TO CONCEIVE A CHILD.

08/27/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/23/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J56A******
Summary

GAS FUMES FROM INSIDE CAR CAUSED WIFE AND DAUGHTER TO BECOME SICK AND NAUSEAS (DAUGHTER HAS ASTHMA). DROPPED OFF VEHICLE AT SCOTTSDALE SCHUMACHER EUROPEAN FOR REPAIR OR REPLACEMENT ON AUGUST 23TH, 2012. I FILED A WRITTEN COMPLAINT WITH MERCEDES-BENZ AT THE SAME TIME OF DELIVERY. RECEIVED BACK A WRITTEN LETTER FROM CUSTOMER RETENTION MANAGER/[XXX] ON SEPTEMBER 5TH, 2012 DENYING/ REFUSING REFUND OR REPLACEMENT. ON SEPT 11TH, 2012 I PICKED UP AND PAID $1167.00 FOR LABOR TO REPLACE FUEL TANK AND ASSEMBLY (DEALERSHIP DID NOT CHARGE FOR PARTS). ON AUGUST 23RD, 2013 THE FUEL SYSTEM IS ONCE AGAIN CAUSING UNBEARABLE GAS FUMES INSIDE CAR. THE FUMES ARE SO STRONG THAT ANY SPARK MAY INDEED SET THE CAR ABLAZE..UPDATED 09-18-13 *BF UPDATED 9/24/2013 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/27/2013
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

BASED ON NEWS ITEMS REGARDING MERCEDES-BENZ W211 (U.S.A. MODEL YEAR 2003-2008 E CLASS) VEHICLES EXPERIENCING FUEL LEAKS, AN INSPECTION OF THE FUEL SYSTEM WAS PERFORMED ON THE ABOVE LISTED VEHICLE. GROSS EXAM REVEALED NO FUEL PUDDLING ON THE GROUND BENEATH THE VEHICLE AND A LACK OF FUEL ODOR WITHIN THE INTERIOR AND EXTERIOR ENVIRONMENT IMMEDIATELY ADJACENT TO THE VEHICLE. HOWEVER, REMOVAL OF THE REAR SEAT BENCH, UNDERLYING INSULATION PAD AND LEFT FUEL PUMP ACCESS PLATE REVEALED FUEL ODOR; CLOSER INSPECTION REVEALED THE SUPERIOR OUTER ASPECT OF THE FUEL PUMP ASSEMBLY TO BE WET WITH GASOLINE; FUEL-INDUCED DISCOLORATION (WHITE TO BROWN) OF THE PLASTIC COMPRISING THIS SUPERIOR ASPECT WAS CLEARLY EVIDENT. POOLING OF FUEL WITHIN THE LEFT PUMP WELL OF THE PLASTIC FUEL TANK WAS NOT PRESENT. THE CLAMPED BLACK RUBBER FUEL DELIVERY HOSE WAS SECURE AND DRY, AS WAS THE OUTFLOW NIPPLE TO WHICH IT WAS ATTACHED. THE PLASTIC IMMEDIATELY ADJACENT TO THE NIPPLE WAS NOT DISCOLORED. NO REMEDIAL ACTION WAS TAKEN AT THIS POINT, HOWEVER, INSTALLATION OF A NEW STYLE PUMP (DELIVERY UNIT WITH FLUID LEVEL SENSOR, M-B PN A211 470 41 94) AND SEAL RING (M-B PN A211 471 05 79) IS PLANNED IN THE IMMEDIATE FUTURE. *TR

08/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

AFTER FILLING FUEL TANK, NOTICED STRONG FUEL ODOR ON DRIVERS SIDE OF CAR. OPENED FUEL SENDING UNIT ACCESS PANEL UNDER REAR SEAT AND NOTICED FUEL POOLED ON TOP OF THE SENDING UNIT. THE FUEL ODOR DISSIPATES AS FUEL IS CONSUMED. HOWEVER, THE ODOR RETURNS ON EACH FULL TANK FILL. SUMMARY: GASOLINE IS LEAKING FROM THE FUEL TANK UNDER THE REAR SEAT BEHIND THE DRIVER. *TR

08/20/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/03/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

GAS SMELL/LEAK WHEN TANK IS FULL. *TR

08/17/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/23/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THE SAME DAY PLATE LIGHT, TRUNK REMOTE OPENER STOP WORKING DUE TO MELTED BROWN WIRE IN THE TRUNK DEALER DO NOT WANT TO FIX ACTUALLY ASKED FOR 300 TO CHECK THE PROBLEM . A LOTS OF DISCUSSION IS GOING ON THE WEB TO SOLVE BUT I COULD NOT . FUEL SMELL IN THE GARAGE OFTEN. *TR

08/13/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, HE NOTICED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. ON A SECOND OCCASION, THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 111,000.

08/13/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE PARKED HE NOTICED A STRONG GASOLINE SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL TANK WOULD HAVE TO BE REPLACED BECAUSE THE FUEL PUMP ASSEMBLY WAS LEAKING FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TR

08/07/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

AFTER RETURNING HOME FROM THE FILLING STATION AND PARKING MY E350 MERCEDES IN THE GARAGE, I NOTICED A STRONG FUEL SMELL OUTSIDE THE DRIVER'S SIDE REAR OF THE VEHICLE, AND TO A LESSER EXTENT INSIDE THE CAR. I WAS CERTAIN I HAD NOT SOMEHOW "OVER-FILLED" IT, AND AFTER REPEATED FUELINGS SINCE THEN, I KNOW THAT IS NOT THE CASE. THIS PROBLEM IS OCCURRING WHEN THE TANK IS ABOVE 3/4-FULL. IT PROGRESSIVELY LESSENS AS THE AMOUNT OF FUEL IN THE TANK IS REDUCED. I TOOK THE CAR TO THE MERCEDES DEALER (WHERE I BOUGHT IT NEW) AND THEY ADVISED THAT THE FUEL-SENDING UNIT IS LEAKING. THEY WANTED $659 FOR THE REPAIR WHICH I DECLINED AS I WANTED TO FIRST DO SOME RESEARCH AND POSSIBLY GET ANOTHER QUOTE SINCE THE PRICE WAS ABSURD. I WAS THEN ASTOUNDED TO LEARN THAT THIS IS A VERY COMMON PROBLEM ON THESE EXPENSIVE VEHICLES, WITH NUMEROUS COMPLAINTS DOCUMENTED WITHIN VARIOUS AUTOMOTIVE FORUMS AND FILINGS WITH THE NHTSA. IT IS WRONG THAT A FUNDAMENTAL PART LIKE THIS SHOULD LEAK FUEL. THIS IS NOT A PART THAT SHOULD REQUIRE ANY SERVICE AND IN MOST CIRCUMSTANCES SHOULD BE EXPECTED TO LAST THE LIFE OF THE VEHICLE. THERE ARE MILLIONS OF OTHER VEHICLES OUT THERE WITHOUT SUCH PROBLEMS. SO, CLEARLY MERCEDES DID NOT GET IT RIGHT ON THEIR DESIGN. I AM NOW CONCERNED ABOUT PARKING THE CAR IN MY GARAGE SINCE IT PRESENTS A SAFETY HAZARD DUE TO THE FUMES. I EXPECT THIS PROBLEM WILL ONLY GET WORSE. MERCEDES NEEDS TO STEP-UP AND RETROFIT THESE VEHICLES NOW INSTEAD OF LEAVING IT UP TO THE CONSUMER TO ABSORB THE COST OF THEIR MANUFACTURING MISTAKE. *TR

08/03/2013
Components: EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

I OWN A 2006 MERCEDES E-SERIES WITH 47,000 MILES. I HAVE NOTICED A FUEL SMELL WHEN THE CAR IS IN THE GARAGE AFTER REFILLING THE TANK. THE PROBLEM WAS RECENTLY DIAGNOSED AS A FAULTY FUEL TAN SEAL. THE DEALER HAS INDICATED THIS IS A DANGEROUS CONDITION AND THE CAR SHOULD NOT BE DRIVEN. THE ESTIMATED REPAIR COST IS OVER $600. IN RESEARCHING THIS ON THE INTERNET I FIND THIS IS A COMMON DANGEROUS PROBLEM BUT THERE HAS NOT BEEN A RECALL. I ALSO FIND THAT IN INSTANCES WHERE THE SEAL HAS BEEN REPLACED, THE PROBLEM RECURS A SHORT TIME LATER AND IT IS RELATED TO THE ENTIRE MECHANISM, NOT JUST THE SEAL. I FEEL THIS ISSUE SHOULD BE ADDRESSED BY MERCEDES AND PLAN TO REPORT THIS TO THE NHTSA. PLEASE ADVISE. *TR

07/31/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

VEHICLE AT 80,000 HAS FUEL SMELLS IN AND OUT OF THE PASSENGER COMPARTMENT. HAD TO REPLACE THE FUEL TANK TO REMEDY THE SITUATION. OVER $2,000 REPAIR. FOUND OUT FROM THE SERVICE MANAGER AT MERCEDES BENZ THAT IT IS A FACTORY DEFECT. NOT GOOD. *TR

07/28/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

STRONG GAS ODOR INSIDE THE CAR. IT MADE ME DIZZY AND HAD TO OPEN THE WINDOW FULLY. CLOSED THE WINDOW WITH AC ON AT MAXIMUM FAN SPEED WOULD NOT HELP. THE ODOR LASTED FOR 2 WEEKS. I FOUND THE GAS ACCUMULATED ON TOP OF THE TANK AT DRIVER SIDE AFTER I REMOVED THE REAR SEAT. *TR

07/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/16/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING, HE NOTICED A STRONG GASOLINE FUEL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR

07/22/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

LEAK ON THE SENDING UNIT IN FUEL TANK. POSSIBLY NEED TO REPLACE FUEL TANK AS WELL. STRONG GAS SMELL. EVIDENTLY THIS HAPPENS ON MOST OF THESE CARD AND NO RECALL GAS BEEN MADE BY MB. *TR

07/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J46X******
Summary

THE ISSUE ORIGINATED AS A FAINT FUEL SMELL WHEN THE TANK WAS 3/4 FULL OR HIGHER, PARKED ON SLIGHT INCLINES. THE PROBLEM HAS BECOME INCREASINGLY WORSE, AND TODAY LEFT A TRAIL OF FUEL BEHIND IT. CALLING LOCAL DEALERSHIP TOMORROW. CURRENT MILEAGE IS 123,3XX. *TR

07/14/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

WHEN ENTERING THE VEHICLE AFTER IT HAS BEEN SITTING FOR A PERIOD OF TIME THERE IS THE SMELL OF GASOLINE THAT LINGERS UNTIL THE VEHICLE HAS BEEN RUN FOR A SHORT TIME. IT HAPPENS NO MATTER HOW MUCH FUEL IS IN THE TANK BUT IT DOES NOT HAPPEN ALL OF THE TIME. IT CAN GO A WEEK OR MORE SOMETIMES AND NOT HAPPEN AND THEN OCCUR FOR SEVERAL DAYS STRAIGHT. *TR

07/11/2013
Components: AIR BAGS
Incident Date: 05/23/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDBRF928X6F******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES E280. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF HIS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE STOMACH. THE VEHICLE WAS DESTROYED. A POLICE WAS REPORT WAS FILED. THE CONTACT SPOKE WITH THE MANUFACTURER AND AFTER INSPECTING IMAGES FROM THE CRASH SCENE, RULED THAT THE IMPACT DID NOT WARRANT AIR BAG DEPLOYMENT. THE FAILURE AND THE CURRENT MILEAGES WERE 65,000. ## VIN PASSED ## MERCEDES E280 2006 ## *TR

07/10/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT RESPOND. THE CONTACT HAD TO SHIFT GEARS FROM DRIVE TO PARK AND BACK TO DRIVE BEFORE THE VEHICLE WOULD RESPOND. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION HAD FAILED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 89,000.

07/09/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

AFTER MY WIFE, FILLED UP THE VEHICLE THERE WAS A VERY STRONG FUEL SMELL BOTH IN THE CABIN AND THE TRUNK. THE SMELL GOES AWAY AFTER THE FUEL LEVEL IS REDUCED AS A RESULT OF DRIVING. HOWEVER, AS EVERY TIME THE TANK IS FILLED UP (NEVER TOP THE FUEL TANK) THERE IS A VERY STRONG SMELL. THIS HAS CAUSED MY WIFE BEING LIGHT HEADED AND SICK AFTER ABOUT 10-15 MINUTES OF DRIVING. SHE HAS TO LOWER THE WINDOW WHEN DRIVING. FUEL IS A CARCINOGEN AND VERY DANGEROUS TO HUMAN HEALTH. *TR

07/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

AFTER FILLING UP THE VEHICLE THERE IS A VERY STRONG FUEL SMELL BOTH IN THE CABIN AND THE TRUNK. THE SMELL GOES AWAY AFTER THE FUEL LEVEL IS REDUCED AS A RESULT OF DRIVING. HOWEVER, AS EVERY TIME THE TANK IS FILLED UP (NEVER TOP THE FUEL TANK) THERE IS A VERY STRONG SMELL. THIS HAS CAUSED ME BEING LIGHT HEADED AND SICK AFTER ABOUT 10-15 MINUTES OF DRIVING. FUEL IS A CARCINOGEN AND VERY DANGEROUS TO HUMAN HEALTH. *TR

07/07/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/29/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

VERY STRONG, LASTING, GAS ODOR INSIDE AND OUTSIDE THE CAR. I SEARCHED FORUM OF MBWORLD.ORG AND FOUND MANY SIMILAR COMPLAINTS. THE CAUSE COULD BE A LEAKING FUEL LEVER SENDER DUE TO BROKEN SEAL. I REMOVED THE REAR SEAT AND FOUND A PUDDLE OF GAS ON TOP OF THE TANK. THE DEALER I CALLED TOLD ME THERE WAS NO RECALL ON THIS MATTER AND I WORLD HAVE TO PAY $160 FOR DIAGNOSTIC EVEN THIS IS EMISSION RELATED SAFETY ISSUE. *TR

06/12/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

I TOOK OUR CAR TO THE DEALERSHIP FOR REGULAR MAINTENANCE AND STATE INSPECTION. AFTER RECEIVING A PHONE THAT THE GAS TANK HAD LEAKS AND NEEDED TO BE REPLACED FOR $2500 IN ORDER TO PASS STATE INSPECTION I DID SOME RESEARCH AND DISCOVERED THAT THERE ARE OVER 500 COMPLAINTS BEING REPORTED WITH THIS PROBLEM. OBVIOUSLY, A GAS LEAK IS A MAJOR SAFETY ISSUE AND GIVEN THAT IT APPEARS TO BE A COMMON DEFECT WE ARE SURPRISED THAT IT HAS NOT BEEN PUT INTO A RECALL STATUS. *TR

05/29/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

PURCHASED 2006 MERCEDES-BENZ E350 4MATIC WITH 47,851 MILES ON ODOMETER FROM MATTIE IMPORTS, INC., FALL RIVER, MA ON MAY 27, 2013. AUTOMOBILE HAD APPROXIMATELY ONE-QUARTER OF A TANK OF GASOLINE AT PURCHASE. SALESPERSON DECLINED PURCHASER'S REQUEST TO "TOP-OFF" THE GAS TANK PRIOR TO BUYER LEAVING SELLERS LOT. ON MAY 28, 2013 BUYER FILLED GAS TANK WITH FUEL. BUYER IMMEDIATELY NOTICED A STRONG GASOLINE ODOR WHICH CONTINUED AFTER EXITING FUELING STATION. ODOR PROGRESSED FROM EXTERIOR OF AUTOMOBILE INTO AUTOMOBILE CABIN. BUYER CHECKED FUEL TANK FILLER CAP AND CONFIRMED IT WAS PROPERLY ENGAGED. BUYER INSPECTED THE ENTIRE AUTOMOBILE FOR ANY LEAKING FLUIDS AND FOUND NONE. THE STRONG ODOR OF GASOLINE PERSISTED THROUGHOUT THE NIGHT WHILE THE AUTOMOBILE WAS PARKED IN BUYER'S GARAGE. BUYER LEFT THE GARAGE DOOR PARTIALLY OPEN AND PLACED A FAN IN THE OPENING AND SET THE FAN TO EXHAUST IN AN EFFORT TO REMOVE THE STRONG FUEL ODOR. THE FOLLOWING MORNING THE STRONG GASOLINE ODOR WAS STILL PRESENT. BUYER'S 13 YEAR OLD SON WAS UNABLE TO WITHSTAND THE ODOR AND HAD TO COVER HIS NOSE AND MOUTH WHILE PASSING THROUGH BUYER'S GARAGE. BUYER HAS EXPERIENCED NAUSEA AND LIGHTHEADEDNESS SINCE BEING EXPOSED TO THE ODOR. UPON RESEARCH BUYER LEARNED THAT THERE EXISTS AND ONGOING NHTSA INVESTIGATION INTO THIS ISSUE AND A CLASS-ACTION LAWSUIT AS WELL. *TR

05/28/2013
Components: ENGINE
Incident Date: 11/19/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE CAM SHAFT WAS UNBALANCED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 158,510.

05/24/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/06/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

IT HAS BEEN ABOUT A MONTH SINCE PURCHASE WHEN I NOTICE A GAS ODOR INSIDE THE CAR. IT SMELLS LIKE A FUEL LEAK. THE SMELL COMES & GOES. ONE DAY I TOOK MY CAR TO THE MERCEDES DEALER DUE TO A RECALL & INQUIRED ABOUT A GAS LEAK/ODOR THAT I NOTICED SINCE PURCHASE. I WAS TOLD THAT I WILL HAVE TO PAY FOR THE DIAGNOSTICS THEN IF IT IS THE FUEL SYSTEM THEN IT WILL COST APPROXIMATELY $3000 - $5000. IT'S BEEN ALMOST A YEAR SINCE I PURCHASE MY CAR & THE SMELL STILL LINGERS THROUGHOUT THE INSIDE OF MY CAR. I DON'T DRIVE MY CAR AS OFTEN AS I WANT TO DUE TO FEAR OF A FAULTY FUEL SYSTEM. *TR

05/22/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

WHEN I FILLED THE GAS TANK I STARTED NOTICING STRONG GASOLINE SMELL INSIDE THE CAR. THE STRONG ODOR STAYED FOR MORE THAN A FEW DAYS THEN WENT AWAY AS THE GAS WAS USED IN DRIVING. THREE DAYS AGO I HAD THE GAS TANK FILLED AGAIN AND I LOOKED UP THE PROBLEM ON ONLINE FORUMS AND FOUND OUT THAT THIS IS A COMPLAINT LODGED WITH NHTSA. I'D LIKE TO FILE MY SAFETY COMPLAINT TOO AS MY CAR IS AN ACCIDENT WAITING TO HAPPEN. MY GARAGE IS FILLED WITH GASOLINE FUMES AND WHEN I TRIED TO PULL THE CAR OUT OF THE GARAGE YESTERDAY, I NOTICED PHYSICAL GASOLINE DRIPPING NEAR THE BACK WHEEL. I CALLED MB USA AND THE LOCAL MB DEALER, THEY ALL SAID THAT I SHOULD STOP DRIVING IT AS ITS A FIRE/SAFETY HAZARD AND TAKE IT INTO THE LOCAL MB DEALER. UNFORTUNATELY, MB WILL NOT COVER THE COST OF THIS REPAIR AS ITS OUTSIDE THE 4 YEARS/50K MILES WARRANTY. I'VE BEEN TOLD THAT THE REPAIR CAN BE EXPENSIVE AND SINCE THERE'S NO RECALL FROM MB, I'D HAVE TO PAY FOR IT. IF THERE'S A RECALL (WHENEVER THAT HAPPENS, IT COULD TAKE MONTH/YEARS!!) THEN MB 'MIGHT' REIMBURSE ME. I THINK THAT THIS ISSUE NEEDS TO BE TAKEN CARE OF ASAP BY THE RELEVANT AUTHORITIES AND MB SHOULD PROVIDE THE RIGHT ASSISTANCE IN GETTING THIS HAZARDOUS AND LIFE THREATENING ISSUE ADDRESSED. *TR

05/19/2013
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

SENDER UNIT LEAKED UNDER BACK SEAT. PRESSURE VALVE FAILED IN FUEL TANK. I HAD TO PAY TO REPLACE DEFECTIVE PARTS. POOL OF GASOLINE UNDER READ SEAT. STRONG ODOR OF GAS WHEN THE CAR WAS FILLED UP. LOCAL DEALER GOODILLED PART OF THE REPAIR DUE TO MY CONSTANT BUSINESS AND PREVIOUS PURCHASES. *TR

05/13/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76JX6A******
Summary

AFTER FILLING VEHICLE WITH GASOLINE THE CAR SMELLED OF GAS FOR THE NEXT TWO DAYS BOTH WHILE DRIVING AND WHILE STOPPED. ALSO IT WAS NOTICED INSIDE THE CABIN AND OUTSIDE. *TR

05/09/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES E-350. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED OVERNIGHT, THE CONTACT LATER NOTICED GASOLINE FUMES INSIDE THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN AUTHORIZED DEALER AND THE FUEL SENSOR WAS REPLACED. THE FAILURE RECURRED SPORADICALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 27,978. THE CURRENT MILEAGE WAS 68,000.

04/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J16A******
Summary

AFTER FILLING THE FUEL TANK LAST SEPTEMBER I NOTICED A VERY STRONG GASOLINE SMELL IN THE CABIN OF THE VEHICLE. THIS HAPPENED 2 MORE TIMES BEFORE BRINGING THE VEHICLE IN TO MY MECHANIC. HE EXPLAINED THAT THERE WAS A LEAK AT THE TOP OF THE FUEL TANK. *TR

04/26/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

I AM EXPERIENCING HIGHLY INTOXICATING FUMES COMING FROM THE VEHICLE GAS TANK. I CAN NO LONGER PARK VEHICLE INSIDE MY GARAGE FOR FEAR OF AN EXPLOSION. WHEN TAKEN TO A DEALERSHIP, I WAS TOLD THERE WAS A BULLETIN ON THE GAS TANK, BUT DOE TO THE VEHICLE BEING OUT OF WARRANTY, THE REPAIRS WERE NOT COVERED. *TR

04/22/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/18/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

FOLLOWING FILL-UP AND ONLY WHEN TANK IS FUEL, STRONG ODOR OF FUEL IN GARAGE. TALKED TO MECHANIC THAT INSPECTED VEHICLE. FOUND RESEARCH ONLINE DESCRIBING SIMILAR CONCERN AND ONGOING NHTSA INVESTIGATION. *TR

04/16/2013
Components: SERVICE BRAKES
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J46A******
Summary

MI WIFE WAS LEAVING THE HOUSE TO WORK WHEN AT THE SECOND TURN BEFORE EXITING TO A MAIN STREET THE BRAKES FAILED COMPLETELY WITH RED LIGHT WARNING ON THE DASH. THE BRAKE PEDAL COMPLETELY COLLAPSED WITHOUT ANY EFFORT TO STOP. DO TO THE LOW SPEED OF MOVEMENT MY WIFE WAS ABLE TO TURN THE CAR IN TO THE SIDEWALK AND PUT IT TO PARK. SHE LEFT THE CAR AT THE LOCATION AND USED OUR SPARE TO GO TO WORK. MY MECHANIC COULD NOD BE CERTAIN WHAT THE PROBLEM IS BECAUSE THE CAR HAS BEING PERFORMING NORMAL SINCE. WE ARE AFRAID TO DRIVE DO TO UNCERTAINTY THAT MAY HAPPEN UNDER HIGHER SPEED AND GET INVOLVED IN AN ACCIDENT. *TR

04/15/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

AFTER FILLING CAR WITH GAS THERE IS A GASOLINE SMELL. ODOR SO STRONG CANNOT LEAVE CAR IN GARAGE UNTIL GAS DIPS BELOW APPROXIMATELY 3/4 TANK. *TR

04/15/2013
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2013
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF87J96X******
Summary

CAR FIRE - COMPLETE LOSS UPDATED 04/18/13*LJ PICTURES RECEIVED. 04/18/13 *TR

04/12/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/08/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J16A******
Summary

I HAVE A 2006 E500 SEDAN. JUST BEFORE THE THREE YEAR WARRANTY EXPIRED, WE NOTICE A STRONG FUEL SMELL IN THE CAR. WE HAD A MERCEDES DEALER, CHECK IT OUT AND THE SERVICEMAN SAID HE FOUND THE PROBLEM WITH A SEAL ON THE FUEL PUMP PANEL BELOW THE LEFT REAR SEAT. SAID HE HAD THE PROBLEM FIXED. THIS WAS THE AREA OF THE PROBLEM BUT HE DIDN'T STOP THE LEAK. AFTER THE WARRANTY EXPIRED WE HAD THE CAR SERVICED AND THE DEALER FOUND A BAYONET FITTING TO A OVERFLOW CANNISTER DISCONNECTED. THE LEAK PROBLEM STILL PERSIST AND I HAVE RESORTED TO NOT FILLING THE CAR UP WITH GAS. I HAVE HAD TO RIP OUT THE SOUND PROOFING BLANKET UNDER THE REAR SEAT BECAUSE OF FUEL ODORS. ( IT GOT SOAKED. ) THE SEAT FOAM GOT WET IN THE AREA JUST ABOVE THE FUEL ACCESS PANEL. IS THERE A SEAL (O-RING OR OTHERWISE IN THE FUEL TANK O CAP IN THAT ACCESS AREA) SHOULD I TAKE THE CAP OFF AND LOOK FOR A BURR ON THE TANK? WHAT TORQUE VALUE OR HOW TIGHT SHOULD THIS CAP BE SCREWED ON THE TANK? *TR

04/10/2013
Components: AIR BAGS
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J86X******
Summary

MOVED TELESCOPING STEERING WHEEL OUT SRS WARNING LIGHT APPEARED. MERCEDES IS AWARE THE CONNECTING HARNESS IS TOO SHORT THEY MAKE A REPAIR KIT BUT WILL NOT WARRANTY AFTER 100,000. THIS IS A SAFETY ISSUE THAT MERCEDES SHOULD HAVE RECALLED AND REPLACE BEFORE INCIDENT. *TR

04/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

GAS TANK LEAKING CAUSING GAS TO DRAIN INTO BACK SEAT. COST TO REPLACE WAS APROX 1000 FOR PART ALONE. AFTER GOING TO MERCEDES, MY OTHER MECHANIC WAS LOOKING AT OTHER USED PARTS AND FOUND THAT ALL USED PARTS HAD SAME ISSUE AND LEAKING FOR EXACT LOCATION. UPPER PORTION OF GAS TANK. LOOKING ONLINE, THERE ARE LOTS OF THESE ISSUES GOING ON. MERCEDES NEEDS TO ADDRESS THIS ISSUE. *TR

04/06/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

ON GAS FILLED UP, THE ENTIRE GARAGE SMELL OF STRONG GASOLINE SMELL THAT CAN CAUSE NAUSEA AND DIZZINESS IF GARAGE DOOR IS NOT OPENED TO ALLOW FRESH AIR, MECHANICS SAID THERE IS A LEAK IN THE FUEL SYSTEM AND SIMILAR CAR OWNERS HAVE THE SAME ISSUE. SMELL WILL GO AWAY WHEN THE FUEL LEVEL IS BELOW 7/8 LEVEL. I STARTED HAVING THIS PROBLEM AT AROUND 50,000 MILES AND REPAIR 51,103. THE SMELL WAS ALSO STRONG IN THE CABIN. MERCEDES SHOULD RECALL THIS DEFECTS FOR EPA, SAFETY AND HEALTH CONCERNS BEFORE ANY INCIDENCE AND RESULTING CLASS ACTION LAWSUIT. THE DEALER WROTE ME AN EMAIL STATING ". THE SENDER SEALS WE REPLACED ARE ON EACH SIDE AND WHERE YOU SEE THE LARGE RED CAPS. THESE SEALS GENERALLY DETERIORATE WITH TIME, AGE AND WITH HEAT. " BUT THEY HAD TO CHANGE THE WHOLE GAS TANK AT A COST OF $2,057. IN THE SERVICE TICKET IT WAS INDICATED "FOUND FUEL TANK LEAKING AT BREATHER HOSE " WHICH IS PART OF THE VAPOR RECOVERY SYSTEM THAT IS WARRANTY FOR 10 YEARS BUT MERCEDES DENIED THE REPLACEMENT. THIS IS A VIOLATION OF THE CLEAN AIR ACT AND NEED TO BE RESOLVE. *TR

04/04/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87JX6X******
Summary

PLEASE HELP TO ENCOURAGE MERCEDES BENZ TO REPLACE TO NEW GAS TANK PART #211-470-0502, FOR ALL THEIR CARS THAT HAVE THIS DEFECTIVE GAS TANK PART # 211-470-4201! ON 10-24-2012 I CAME INTO MERCEDES BENZ DEALERSHIP BECAUSE I SMELLED GAS AND OIL. THE DEALERSHIP MISDIAGNOSED THE GAS SMELL TO BE THE SENDING UNITS, REPLACING THEM. LIST: (211-470-40-94 AUXILIARY PU, 211-471-05-79 SEAL RING, 5088 PARTS CLEANER). THEN ON JAN 28, 2013, WHEN I CAME IN FOR MY ANNUAL INSPECTION, THE DEALERSHIP SAID THAT THE FUEL TANK WAS LEAKING AND SAID THAT NEEDED TO BE REPLACED. MERCEDES BENZ DEALERSHIP HAD MISDIAGNOSED THE SENDING UNITS WHEN IT SHOULD HAVE BEEN THE GAS TANK ON 10-24-2012. MERCEDES BENZ, OLD GAS TANK PART # 211-470-4201, REPLACED BY NEW GAS TANK PART 211-470-0502. THE REASON WHY THIS IS SO IMPORTANT THAT MERCEDES BENZ REPLACE ALL TANKS OUT THERE IS BECAUSE IT ONLY TAKES A SMALL SPARK FROM RUBBING YOUR FOOT ON THE CARPET, TO AN ACCIDENT OR LIGHTING UP A CIGARETTE FOR THIS TO CREATE AN EXPLOSION, BECAUSE THE GAS TANK IS IN THE BACK SEAT OF THE CAR. I HAVE TWO INVOICES THAT I PAID FOR BAD PARTS AND REPLACING A DEFECTIVE GAS TANK ON THIS MERCEDES BENZ. I AM VERY CONCERNED THAT MERCEDES BENZ HAS CARS ON THE ROAD THAT ARE AN ACCIDENT AWAY FROM BLOWING UP! A GAS TANK THAT IS LEAKING GAS IN THE BACK SEAT OF MY CAR IS NOT SOMETHING I WOULD HAVE PAID OVER $56,000 FOR WHEN I PURCHASED MY CAR! WHAT ABOUT ALL THE CARS THAT WERE SOLD AND ALL THE PEOPLE WHO DON'T EVEN KNOW AND MAY BE IN DANGER? PLEASE LOOK INTO THE DEFECTIVE GAS TANK THAT WAS PUT ON ALL THE 2006 MERCEDES E350 CARS. THIS SHOULD BE RECALLED AND REPLACED AT EXPENSE OF MERCEDES BENZ! *TR

04/04/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

AFTER REFILLING GAS TANK, THERE IS STRONG ODOR OF GASOLINE, THIS USUALLY DISAPPEARS AS THE GAS IS CONSUMED, BUT IT PRESENT AS LONG AS THE TANK IS ABOVE 3/4 FULL. THIS HAS BEEN A CONSTANT OCCURRENCE SINCE PURCHASING THE VEHICLE FROM MB OF AUSTIN IN 2009. *TR

03/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/25/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J66X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT WHENEVER REFUELING, HE WOULD SMELL A STRONG GASOLINE FUEL ODOR INSIDE AND OUTSIDE THE CABIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FUEL PUMP THAT WAS LOCATED UNDER THE REAR SEAT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

03/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

STRONG GASOLINE ORDER, ESPECIALLY WHEN TANK IS FULL. MECHANIC SAYS THAT GAS TANK PUMP IS LEAKING. I HEAR THAT OTHER OWNERS HAVE THE SAME PROBLEM. *TR

03/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

MY VEHICLE STARTED HAVING A FAINT GAS SMELL AFTER REFUELING A FEW YEARS AGO. I AM NOT SURE OF THE EXACT DATE OR MILEAGE AS I JUST THOUGHT THIS WAS A MINOR PROBLEM. THE SMELL WOULD DISAPPEAR AFTER I HAD USED ABOUT A QUARTER OF A TANK. THE ODOR HAS GOTTEN STRONGER OVER THE PAST YEAR WHICH PROMPTED ME TO DISCUSS WITH MY MECHANIC. THEY HAVE REPLACED THE FUEL CAP AND THE SEALS ON THE GAS TANK WITH NO REDUCTION IN THE SMELL. THEY ALSO CAN FIND NO VISIBLE REASON FOR THE GAS ODOR. THE GAS ODOR IS NOW SO STRONG AFTER REFUELING I AM UNABLE TO PARK MY CAR IN THE GARAGE BECAUSE THE SMELL PERMEATES THROUGH MY HOME. MY CAR HAS 149,424 MILES ON IN TO DATE. I SAW AN ARTICLE FROM THE BOSTON GLOBE AND THIS PROMPTED ME TO REPORT MY ISSUE. *TR

03/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A STRONG GASOLINE ODOR AROUND THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE FUEL TANK WAS LEAKING FUEL FROM THE UPPER PART OF THE TANK. THE TECHNICIAN REPLACED THE FUEL SEAL. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. *TR UPDATED 4/26/13 *CN THE DEALER REPLACED THE LEFT SIDE FUEL TANK SENDING UNIT. UPDATED 05/01/13

03/21/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

WHEN THE CAR IS FILLED WITH GAS, THERE IS A VERY STRONG LINGERING GASOLINE SMELL THAT LASTS FOR SEVERAL DAYS. *TR

03/20/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87JX6X******
Summary

HAVE BEEN SMELLING GAS INSIDE CAR AND IN GARAGE ON FILL UP OF GAS TANK. ON 2/21/13, DEALER FOUND GAS POOLED ABOUT AN INCH THICK ON TOP OF THE 2 SENDING UNITS UNDER 2ND ROW SEATS OF THIS STATION WAGON. GAS WAS LEAKING OUT THRU THE SEALS AND LOCKING RINGS ON TOP OF SENDING UNITS. DEALER FOUND DEFECTIVE LOCKING RINGS, SEALS,AND GAS SENDING UNITS. ALL 3 PARTS REPLACED ON BOTH SIDES RIGHT UNDER THE 2ND ROW SEATS WHERE MY CHILDREN WERE RIDING. THIS DEFECT COULD CAUSE INJURY OR DEATH TO ANYONE IN OR CLOSE TO THE CAR IF GAS TANK EXPLODED FROM GAS LEAKING FROM THESE DEFECTIVE PARTS .EXTREMELY DANGEROUS. *TR

03/19/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A MERCEDES BENZ E350. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

03/19/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT ONLY WHEN REFUELING TO FULL CAPACITY, A STRONG ODOR OF FUEL EMITTED INSIDE OF THE VEHICLE. THERE WAS A SMALL AMOUNT OF FUEL FOUND ON THE GROUND NEXT TO THE VEHICLE ON VARIOUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS A LEAK IN THE FUEL TANK AND THE FILLER NECK VALVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 05/23/2013 *JS

03/19/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J76X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES E350. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED A STRONG GASOLINE FUEL ODOR IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

03/19/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

THE CAR STARTED TO GET STRONG GAS SMELL SPECIALLY AFTER A FULL TANK FILL UP. I HAVE OWNED THIS CAR FOR SEVERAL YEARS AND THIS PROBLEM STARTED IN LATE 2011. *TR

03/14/2013
Components: ENGINE
Incident Date: 03/10/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J96X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT NEEDED TO BE REBUILT. THE MANUFACTURED WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND CURRENT MILEAGE WAS 64,000. *TR

02/27/2013
Components: AIR BAGS
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND HITTING A POT HOLE, THE AIR BAGS ON THE DRIVERS SIDE DEPLOYED WITHOUT ANY WARNING. THE CONTACT DID NOT RECEIVE ANY INJURIES. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC. AFTER DIAGNOSIS, THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS LATER CONTACTED AND THEY SENT AN INVESTIGATOR OUT INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS UNAVAILABLE....UPDATED 07-10-13 *BF UPDATED 07/17/2013 *JS

02/26/2013
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J06A******
Summary

REFERENCE NHTSA ACTION # PE12001. AFTER REFUELING CAR, INTERIOR WOULD HAVE AN OVERWHELMING SMELL OF GASOLINE AFTER LEAVING IT PARKED. INVESTIGATION REVEALED FUEL POOLED UP UNDERNEATH REAR PASSENGER SEAT AND REQUIRED REPLACEMENT OF FUEL PUMP. *TR

02/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E320. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE CONTACT REMOVED THE DRIVER'S SIDE FLOOR MAT IN AN ATTEMPT TO STOP THE VEHICLE FROM ACCELERATING ANY FURTHER. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT THEN ENTERED A PARKING LOT, SHIFTED INTO PARK AND IMMEDIATELY JUMPED FROM THE VEHICLE. THE CONTACT WAS NOT INJURED. THE ENGINE CONTINUED TO RUN AND THE CONTACT WAS ABLE TO RE-ENTER THE VEHICLE AND REMOVE THE KEYS HOWEVER, THE VEHICLE CONTINUED TO RUN. THE VEHICLE WAS EVENTUALLY TOWED TO A DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 149,000.

02/04/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

I'M WRITING TO LODGE A COMPLAINT CONCERNING A DANGEROUS FUEL LEAK INTO THE CABIN OF MY PARENTS' 2006 MERCEDES BENZ E 350 (VIN [XXX]), WHICH HAS RESULTED IN GAS SOAKING THE REAR INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION, ALL OF WHICH ARE "SOAKED" IN GAS (PER THE REPAIR RECOMMENDATION FROM MB OF SAN DIEGO). I SHOULD ADD THAT THE CAR ONLY HAS ABOUT 55K MILES. MY MOM IS 76 AND MY DAD IS 82. THEY DON'T DRIVE MUCH-- JUST LOCAL ERRANDS. THE ONLY REASON MY MOM CAUGHT THIS ONE WAS THE STRONG GAS SMELL IN THE CABIN. I AM WRITING TO YOU DIRECTLY FOR THE FOLLOWING REASONS: 1.THIS RELATES TO YOUR ON-GOING INVESTIGATION #PE12-001. 2.THE FUEL LEAK PRESENTS A DANGEROUS RISK OF FIRE AND RISK OF GAS FUME INHALATION TO THE DRIVER AND PASSENGERS. 3.THE FUEL FROM THE LEAK DOES IN FACT SOAK INTO REAR INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION, DESPITE THE INCORRECT DENIAL OF THAT FACT BY MB-USA TO THE NHTSA. (SEE LETTER FROM MB-USA TO YOU.) 4.THE SERVICE ADVISOR AT MB OF SAN DIEGO TOLD ME LAST WEEK THAT HE HAS PERSONALLY SEEN A LOT OF THESE FUEL LEAKS INTO THE CABIN WITH MBS. I HAVE ASKED THE DEALER PERFORMING THE REPAIR TO SAVE THE DEFECTIVE THE PART(S) AND THE SOAKED INSULATION PAD, SOUND PAD, & REAR SEAT CUSHION. IT IS AVAILABLE FOR YOUR INSPECTION.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR.. UPDATED 02-07-13 *BF *TR UPDATED 2/12/2013 *JS 02/15/2013 *JS

01/30/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

AFTER FILLING CAR THERE IS A STRONG ODOR OF GASOLINE AROUND THE CAR. THE SMELL CONTINUES UNTIL THE TANK IS DOWN TO @3/4 . AFTER REACHING THIS POINT THE SMELL DISSIPATES SOMEWHAT BUT IS STILL DETECTABLE. THE GARAGE REEKS OF FUEL BUT THERE IS NOTHING ON THE FLOOR(YET). THIS PROBLEM STARTED AT @38,000 MILES AND CONTINUES. WE NOW HAVE @44,000 MILES ON THE CAR. WE TRIED CONTACTING MERCEDES USA BUT THEY MERELY TOLD US TO CONTACT A LOCAL DEALERSHIP. THE DEALERSHIP WE CONTACTED AND RELAYED OUR PROBLEM TO (CHANTILLY VIRGINIA)CLAIMED THERE WAS NO KNOWN FUEL SYSTEM/TANK PROBLEM WITH THAT MODEL(2006 E350). THEY WOULD, OF COURSE, LOVE TO CHECK IT OUT. RESEARCH SHOWS THAT THE COMMON FIX FOR THIS PROBLEM(IF IT WORKS)IS AROUND $2,000. *TR

01/30/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/26/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J96A******
Summary

I CHANGED THE LOW BEAM HALOGEN BULBS IN MY HEADLIGHTS WHEN I DISCOVERED THAT THE WIRE LEADS TO THE BULB HAD LOST NEARLY ALL OF THEIR INSULATION, EXPOSING BARE WIRE. THE INSULATION FLAKES WERE SITTING IN THE BOTTOM OF THE CAPSULE THAT CONTAINS THE LIGHT ASSEMBLY, WHICH IS NORMALLY CLOSED, ACCESSED BY A REMOVABLE "DOOR". BOTH HEADLIGHTS HAD THIS SAME ISSUE. THIS IS AN OBVIOUS SPARKING/FIRE DANGER, SO I APPLIED ELECTRICAL TAPE OVER THE WIRES. HAD I NOT CHANGED THE BULBS [THEY LOSE BRIGHTNESS OVER THE YEARS], I WOULD HAVE BEEN UNAWARE OF THIS DANGER. I AM CONCERNED THAT THIS SAME WIRE INSULATION HAS BEEN USED THROUGHOUT THE VEHICLE. I AM AMAZED THAT MERCEDES HAS NOT ISSUED A RECALL ON THIS. I PURCHASED THIS CAR NEW IN 2007. *TR

01/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUH83J56X******
Summary

STRONG ODOR OF FUEL INSIDE VEHICLE AFTER FILLING THE FUEL TANK AT STATION. SMELL WENT AWAY AFTER APPROXIMATELY 50 MILES. *TR

01/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

THE CAR HAD A SERIOUSLY STRONG ORDER INSIDE THE CABIN OF GASOLINE EVERY TIME I WOULD FILL UP THE CAR. TO THE POINT OF CAUSING NAUSEA EVERY TIME I DRIVE THE CAR. I HAD TO STOP DRIVING THE CAR FOR A WHILE BECAUSE THE ORDER WAS TOO STRONG INSIDE THE CABIN. I EVENTUALLY TOOK A LOOK UNDER THE REAR SEAT NOTICE THAT BENEATH THE DRIVER SIDE REAR SEAT WAS A FUEL SENDING UNIT WITH A BAD SEAL AND GASOLINE FUMES WOULD POUR RAPIDLY INTO THE CABIN OF THE CAR AND CAUSE A SERIOUS ORDER. *TR

01/15/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, SHE NOTICED STRONG GASOLINE FUMES INSIDE THE CABIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE SEVERAL PLASTIC PARTS WERE ATTACHED TO THE FUEL TANK. THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS RETURNED TO THE MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK EXHIBITED A CRACK AND WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 106,000.

01/15/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE SMELL OF GASOLINE WAS VERY PROMINENT IN THE VEHICLE CABIN AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE FUEL PUMP AND TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 103,000. THE VIN WAS NOT AVAILABLE.

01/11/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56JX6A******
Summary

I NOTICED THE SMELL OF GASOLINE IN THE CABIN OF THE CAR. I DECIDED TO LOOK AROUND AND SEARCH FOR WHERE THE GASOLINE SMELL WAS COMING FROM. I DISCOVERED THAT THE CAR HAS A LEAK IN THE FUEL SYSTEM ON TOP OF THE SENDING UNIT. THERE WAS A POOL OF GASOLINE ONTOP OF THE SENDING UNIT RIGHT NEXT TO ELECTRICAL WIRES. I ALSO NOTICED THAT THERE WAS GASOLINE DRIPPING FROM BENEATH THE CAR. AFTER RESEARCHING THIS ISSUE ONLINE I DISCOVERED THAT MERCEDES BENZ DID A RECALL WHICH WAS 2008-020001. THIS RECALL WAS FOR SENDING UNITS THAT LEAKED ON ALL 03-06 211 & 219 AMG MODELS. I DO NOT UNDERSTAND WHY MERCEDES BENZ WOULD NOT RECALL THE NON AMG VEHICLES, AS THEY TOO DEVELOP THE SAME DANGEROUS PROBLEM. THE DEALERSHIP WANTS $3100 TO FIX THIS ISSUE. I THINK THAT THEY SHOULD FIX THE. *TR...UPDATED 09-18-13 *BF. THE CONSUMER STATED THE SENDING UNIT WAS REPLACED. THE DEALERSHIP ADVISED IT DID NOT NEED TOO BE REPLACED BUT WAS REPLACED ANYWAY UNBEKNOWNST TO THE CONSUMER.*JS

12/20/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, A STRONG GASOLINE FUEL ODOR WAS EMITTED. THE VEHICLE WAS NOT TAKEN TO A MECHANIC AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

12/20/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE FUMES FROM THE FUEL TANK WERE ENTERING THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE FUEL TANK AND THE FUEL PUMP FAILED, IN WHICH BOTH WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. UPDATED 1/30/13 *CN

12/19/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF72X07B******
Summary

WHEN THE FUEL TANK IS FILLED THERE IS A STRONG SMELL OF FUEL UNDER THE DRIVERS SIDE REAR WHEEL BASE AND IN THE PASSENGER COMPARTMENT WITH ON OCCASION A SMALL LEAKAGE OF FUEL ON THE FLOOR. I HAVE SEARCHED THE INTERNET AND FOUND SIMILAR PROBLEMS ON SEVERAL W211 CARS. I CONTACTED THE DEALERSHIP ON SEVERAL OCCASIONS TO REPAIR THE PROBLEM AND THEY ARE NO HELP EXCEPT TO SAY IT WILL COST AROUND $2000 TO REPAIR THE PROBLEM. I DID FIND THAT THERE WAS SOME CORRESPONDENCE BETWEEN THE NHTSA THIS YEAR IN APRIL CONCERNING THIS MATTER BUT DID NOT KNOW THE OUTCOME AND MERCEDES IS NOT WILLING TO HELP AT THIS TIME. THANK YOU *TR

12/05/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E55. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, HE COULD SMELL GASOLINE INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL TANK SEALS WOULD NEED TO BE REPLACED. IN THE PROCESS OF REPLACING THE SEALS, THE MECHANIC DISCOVERED THAT THE FUEL PUMP WAS ALSO CRACKED. THE FUEL PUMP WAS NOT REPLACED AND AFTER THE REPAIR, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 32,000.

11/28/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

STRONG SMELL OF GAS INSIDE THE CAR SITTING FOR ANY LENGTH OF TIME WHILE ON OR OFF, REGARDLESS OF FUEL LEVEL. *TR

11/27/2012
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J34A******
Summary

GAS SMELL INSIDE OF THE CAR, VERY CONCERNED. NHTSA ACTION# PE12001. *TR

11/27/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

ON 11/20/12, I FILLED UP MY CAR AND GOT A CAR WASH. THE CAR WASH ATTENDANT ASKED IF I HAD SPILLED A CAN OF GAS OR WAS TRANSPORTING A CAN OF GAS IN MY CAR. HE SAID THAT THERE WAS A STRONG ODOR OF GAS COMING FROM MY CAR. MY CAR WAS WET, SO I COULD NOT DIFFERENTIATE WATER FROM GAS ON THE OUTSIDE. I STARTED DRIVING HOME WHEN I REALIZED THE SMELL OF GASOLINE WAS COMING FROM INSIDE MY CAR. MY CHILD WAS IN THE CAR WITH ME. WE WERE ABOUT A MILE FROM HOME. I KEPT THE WINDOWS OPEN. I PARKED MY CAR AND PUT CARDBOARD BENEATH IT TRYING TO FIND THE LOCATION OF THE FUEL LEAK/ODOR. I WENT INSIDE TO FIND A DIAGRAM OF THE GAS TANK LOCATION WHEN I REALIZED THIS WAS NOT AN ISOLATED PROBLEM WITH MY MERCEDES. SEVERAL PEOPLE HAD SIMILAR EXPERIENCES WITH THEIR MERCEDES. THERE WERE SEVERAL INTERNET FORUMS RELATED TO LEAKING FUEL TANKS IN THEIR MERCEDES. I LATER LEARNED THAT GAS WAS LEAKING INSIDE OF MY CAR UNDER MY CHILD'S CAR SEAT WITH A CIGARETTE LIGHTER IN THE BACK OF THE CAR. IT WAS A FRIGHTENING MOMENT FOR ME AS A MOTHER. I SHOULD HAVE HAD MY CAR TOWED, BUT I DID NOT REALIZED HOW UNSAFE THE SITUATION WAS UNTIL I ARRIVED HOME. I TRIED CONTACTING MY LOCAL AND CORPORATE MERCEDES DEALERSHIPS TO SEE IF THERE WAS A SAFETY RECALL. THERE WAS NOT. THEY ASKED ME TO DRIVE MY CAR TO THEIR DEALERSHIP. I LOST ALL CONFIDENCE AND TRUST IN MERCEDES AFTER MY PHONE CONVERSATIONS. I BOUGHT A MERCEDES BECAUSE OF THEIR REPUTATION FOR CARING ABOUT SAFETY. THE MECHANIC WHO DIAGNOSED AND FIXED THE CAR WROTE "REMOVED AND REPLACED FUEL TANK. ASSEMBLY - LEAK AROUND VENT ASSEMBLY NOT SERVICEABLE". HE ALSO COMMENTED THAT HE WAS SURPRISED THAT THE LOCAL MERCEDES DEALERSHIP HAD SO MANY GAS TANKS IN STOCK WHEN HE CALLED. HE SAID THE REPLACEMENT PART WAS DIFFERENT OR REDESIGNED. *TR UPDATED 12/27/12 *CN UPDATED 12/31/2012 *JS

11/09/2012
Components: ENGINE
Incident Date: 10/31/2012
Crash: No
Fire: No
Summary

I HAVE APPR. 64,0000 MILES ON MY MERCEDES E350 AND THE CHECK ENGINE LIGHT CAME ON. SENT IT TO THE MERCEDES DEALERSHIP AND SAID THAT THE CAR HAD A BALANCE SHAFT PROBLEM. SOLD ME THE CAR IN 2008. SERVICE BULLETINS WERE OUT SINCE 2007. MERCEDES WILL ONLY HELP MINIMALLY WITH THE COST. TOTAL COST SO FAR IS $3750.00. TO MUCH FOR ME. TOLD MERCEDES THAT I WOULD HAVE TO DRIVE AROUND IN A DEFECTIVE VEHICLE WITH MY FAMILY AND ASKED THE REP. IF THAT WAS SAFE, HE REPLIED "NO". REP. SAID THAT THERE WAS NO CAMPAIGN OUT ON THIS PROBLEM. SOMETHING NEEDS TO GET DONE BEFORE CASUALTIES OCCUR. *TR

10/29/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/08/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

FUEL SENDING UNIT LEAKING. *TR

10/16/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

I WAS DRIVING ON THE HIGHWAY AND COULD HEAR THAT THE ENGINE DIDN'T SOUND RIGHT, IT WAS REVVING AT A HIGHER RPM THAN NORMAL. I PULLED OVER TO SEE WHAT WAS WRONG AND IT CONTINUED TO DO THIS EVERY TIME I TRIED TO ACCELERATE. I TURNED THE CAR OFF, TURNED IT BACK ON AND THEN ONLY HAD 3RD. GEAR AVAILABLE. NOTHING ELSE. I LATER FOUND OUT THAT IT'S CALLED "LIMP MODE" IT WOULDN'T GO FASTER THAN 40MPH AND NOTHING ELSE WORKED, JUST 3RD. GEAR AND REVERSE. AFTER DOING EXTENSIVE RESEARCH I LEARNED THIS IS A PROBLEM WITH MOST 7-SPEEDS AND THE AMOUNT OF PEOPLE HAVING OR HAD THIS ISSUE IS APPALLING. APPARENTLY MERCEDES KNEW OF THIS MATTER ALL ALONG AND DID NOTHING. MY CAR IS CURRENTLY AT THE DEALERSHIP NOW AND I HAVE TO PAY $1,600 TO HAVE THE CONDUCTOR PLATE AND VALVE BODY FIXED. I'M A SINGLE MOM, SELF EMPLOYED, BUT STILL A SINGLE MOM. THIS ISN'T RIGHT AND MERCEDES SHOULD BEND OVER BACKWARDS TO REMEDY THIS. "*TR

10/15/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J16A******
Summary

CAR DEVELOPED STRONG FUEL SMELL INSIDE CABIN. DURING 100K MILES SERVICE, DEALER SUGGESTED POSSIBLE FUTURE REPLACEMENT OF FUEL SENDING UNIT AT CUSTOMER'S EXPENSE. AFTER SERVICE VISIT TO DEALER, FUEL SMELL INSIDE CABIN BECAME STRONGER AND REAR SEAT WAS REMOVED BY CUSTOMER AND DISCOVERED FUEL FLUID ACCUMULATING BENEATH REAR SEAT. INSPECTION COVER WAS REMOVED AND THE SENDING UNIT WAS FOUND LEAKING FUEL FROM TOP COVER OF SENDING UNIT THROUGH A CRACK ON IT. FUEL LEAK IS CONFIRMED TO GENERATE THROUGH A HAIRLINE CRACK AT TOP OF SENDING UNIT. IT IS NOT FROM SEALS OR THREADED COVER. *TR

10/15/2012
Components: EXTERIOR LIGHTING,ENGINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

I HAD SO MANY PROBLEM WITH MY MERCEDES E350, BUT WHEN THE ENGINE LIGHT WAS ON I COULDN'T BELIEVE WAS THE BALANCE SHAFT. IT WAS IN WARRANTY SO I DIDN'T PAY A CENT BUT WHEN THEY RETURNED THE CAR BACK WAS NOT THE SAME ANY MORE, THE TAIL LIGHT WAS CRACKED AND THE A/C OPENING ARE INSIDE. THE CAR IS NOT ANY MORE THE SAME, SOMETIMES IS SHAKING, AND HAS SO MANY OTHER PROBLEMS. I SAW ONLINE THAT MERCEDES HAS TO MANY CARS WITH THIS DEFECTS THAT BRINGS MORE PROBLEMS, SO I'M ASKING WHAT ARE YOU WAITING FOR A RECALL?????? *TR

10/11/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE SMELLED AN OVERPOWERING GASOLINE ODOR BEING EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FUEL TANK SEAM HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE AND INFORMED THE CONTACT THAT THE DEALER WOULD BE HANDLING THE REPAIR COSTS HOWEVER, THE DEALER STATED THAT THE MANUFACTURER WOULD HANDLE THE REPAIR COSTS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 74,000.

10/11/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

FUEL TANK LEAKING FUEL AT VENT HOSE IN TOP OF TANK. THE COMPLETE GAS TANK HAD TO BE REPLACED. THIS WAS DISCOVERED AFTER SAFETY COMPLAINT ODI NUMBER 10476789 WAS FILED OUTLINING ANOTHER SEVERE GAS TANK LEAK. I FOLLOWED THE SERVICING DEALER'S INSTRUCTION FOR ELIMINATING GAS SMELL FROM THE VEHICLE BY LEAVING WINDOWS OPEN WHILE VEHICLE WAS GARAGED AND DRIVING WITH THE WINDOWS DOWN FOLLOWING MY OWN INSTINCTS FOR SURVIVAL. HOWEVER, THE GAS SMELL DID NOT DISSIPATE. I CONTINUED TO SMELL GAS WHEN I WOULD APPROACH THE VEHICLE; AND THE GAS ODOR WOULD GET STRONGER THE LONGER THE VEHICLE SAT. I TOOK THE VEHICLE BACK TO THE DEALER AND THE 2ND LEAK WAS DISCOVERED, PROMPTING THEM TO REPLACE THE ENTIRE GAS TANK. THE SEVERE FUMES HAVE CREATED ALLERGY AND SINUS IRRITATION ISSUES FOR ME; AND A PHOBIA OF DRIVING THE VEHICLE, ESPECIALLY WHEN CIGARETTES ARE THROWN FROM VEHICLES IN FRONT OF ME. I AM SO AFRAID THAT MY VEHICLE WILL EXPLODE WITH ME INSIDE OF IT...JUST IMAGINE! *TR

10/05/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

CAR SMELLS OF GAS. I READ MANY COMPLAINTS ON THE 2006 E CLASS, WITH THE SAME ISSUE. *TR

10/02/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

FOR SEVERAL MONTHS THERE HAS BEEN A STRONG ODOR OF GASOLINE AFTER FUELING THE VEHICLE. THE ODOR HAS BECOME STEADILY WORSE AND WE TOOK THE VEHICLE TO THE DEALERSHIP FOR ASSISTANCE. WE WERE TOLD THAT THE FUEL TANK WAS CRACKED AND HAD TO BE REPLACED. WHEN I INQUIRED HOW THIS COULD HAVE OCCURRED, I WAS TOLD IT COULD BE DUE TO IMPACT OR TRAUMA (WHICH IS IMPOSSIBLE AS THE VEHICLE WAS NOT INVOLVED IN ANY INCIDENT). WAS INFORMED THAT IT WOULD COST $2,300.00 TO REPAIR VEHICLE. CALLED MB-USA AND ASKED FOR ASSISTANCE. WAS INFORMED THAT THERE WAS NOT A RECALL ON THE FUEL TANK AND I WOULD HAVE TO PAY THE COST. AS THE VEHICLE WAS UNSAFE, I HAD THE WORK PERFORMED AND RECEIVED A 10% "GOODWILL" DISCOUNT. PICKED UP VEHICLE AND DROVE A SHORT DISTANCE AND CONTINUED TO SMELL FUEL. CALLED DEALERSHIP AND THEY CAME TO PICK-UP. ACKNOWLEDGED THAT THEY DID NOT TIGHTEN A CLAMP OR SOMETHING. WE PICKED IT UP AGAIN AND THE ODOR WAS PERSISTENT. IMMEDIATELY CALLED THE DEALERSHIP BACK AND WE SUBSEQUENTLY TRADED THE VEHICLE IN. BOTTOM LINE.... I DO NOT THINK THAT A FUEL TANK SHOULD FAIL ON A VEHICLE WITH LESS THAN 90,000 MILES. I HAVE THE OLD TANK AND BELIEVE THAT MB SHOULD REIMBURSEMENT FOR THE COST OF THE TANK. *TR

09/29/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J16A******
Summary

FILLED UP WITH PREMIUM FUEL THEN DROVE HOME AND PARKED CAR IN DRIVEWAY. ENTERED CAR THE NEXT MORNING AND WAS OVERWHELMED BY GAS FUMES. THIS IS THE SECOND INCIDENT IN 3 MONTHS. *TR

09/29/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2009
Crash: No
Fire: No
Summary

STRONG SMELL OF GASOLINE MOSTLY OUTSIDE THE CAR WHENEVER I FILL THE GAS TANK. I NEVER OVERFILL. THE SMELL EXISTS EVEN WHEN I DON'T FILL TO THE VERY TOP. THE GARAGE HAS A STRONG SMELL OF GASOLINE WHENEVER I FILL THE CAR WITH GAS AND PARK THE CAR IN THE GARAGE. I AM AFRAID THE GASOLINE FUMES MAY IGNITE AND BLOW-UP MY HOUSE. *TR

09/24/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

HEAVY GAS SMELL INSIDE AND OUTSIDE VEHICLE. FUEL LEAKING FROM DEFECTIVE ELBOW HOSE CONNECTION ALLOWING GAS TO LEAK INSIDE THE VEHICLE UNDER THE BACK SEAT INSULATION AND FUEL COVER; FUEL TRAVELED OUTSIDE OF THE VEHICLE BY WAY OF DRIPPING FROM UNDERNEATH THE BACK OF THE VEHICLE ALONG THE EXHAUST PIPE CAUSING STRONG GAS FUMES WHEN PARKED AND WHILE DRIVING. *TR

09/24/2012
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J06A******
Summary

PLEASE REFERENCE EXISTING NHTSA COMPLAINT #PE12001. MY 2006 MERCEDES E55 HAS RAW FUEL PUDDLING UNDER THE REAR SEAT AREA BEHIND THE DRIVER'S SEAT. THERE APPEARS TO BE A LEAK FROM THE HOUSING OR TANK ITSELF IN THIS AREA. THE FUEL LEAK IS SUBSTANTIAL AND THE VAPORS FROM THIS LEAK ARE OVERWHELMING INSIDE THE CAR. I HAVE TAKEN NUMEROUS DETAILED PHOTOGRAPHS OF THIS LEAK. I ALSO HAVE A VIDEO CLIP THAT APPEARS TO CAPTURE A HISSING SOUND OF PRESSURIZATION INSIDE THE TANK FORCING FUEL VAPOR INTO THE INTERIOR OF THE CAR. I WOULD BE HAPPY TO SHARE ANY OF THIS INFORMATION WITH YOU TO HELP WITH YOUR INVESTIGATION. MY UNDERSTANDING IS THAT YOU HAVE ALREADY RECEIVED SEVERAL DOZEN COMPLAINTS ABOUT THIS EXACT PROBLEM FROM OTHER MERCEDES E55 OWNERS, AND PERHAPS FROM OTHER MERCEDES MODELS THAT USE THE SAME GAS TANK / SENDER UNITS. DUE TO THE AMOUNT OF FUEL THAT IS PUDDLING UP IN THE BACK OF MY CAR, I AM AFRAID TO DRIVE IT AND THE RAW FUEL SMELL IS GIVING ME A HEADACHE EVEN WHEN I KEEP THE WINDOWS ROLLED ALL THE WAY DOWN. I WOULD APPRECIATE YOUR HELP IN APPLYING PRESSURE ON MBUSA TO PROVIDE A VALID AND COMPLETE FIX FOR THIS ISSUE. *TR

09/21/2012
Components: FUEL SYSTEM, DIESEL
Incident Date: 09/09/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JX6A******
Summary

I FILLED THE TANK OF OUR E320 CDI WITH DIESEL FUEL AT A LOCAL STATION AND DROVE THE SHORT DISTANCE HOME AND PARKED IN MY GARAGE. NEXT MORNING I NOTICED A PUDDLE OF DIESEL FUEL NEAR RIGHT-REAR TIRE. I DRIVE THE CAR NORMALLY TO WORK (~5 MILES) THE NEXT FEW DAYS AND NOTICED A PUDDLE OF DIESEL NEAR RIGHT REAR TIRE EACH TIME. DID A LITTLE ON-LINE RESEARCH AND LEARNED THERE IS AN ISSUE WITH THE FUEL SENDER SEAL ON W211 MB'S, LIKE MINE. SCHEDULED AN APPOINTMENT WITH MB OF GRAND BLANC AND THEY CONFRMED THE DIAGNOSIS AND REPLACED THE SEAL UNDER MY EXTENDED WARRANTY. IF I WERE NOT UNDER WARRANTY, MB WOULD HAVE REFUSED TO PAY, FROM WHAT PEOPLE WITH SAME PROBLEM ARE REPORTING ON MB FORUMS. THIS IS RIDICULOUS THAT SUCH A PROBLEM WOULD HAPPEN ON A MB. MINE IS A DIESEL, SO A FIRE WAS UNLIKELY, BUT THIS HAPPENS WITH GAS VERSIONS AS WELL AND THAT IS DANGEROUS. MB SHOULD BE FORCED TO DO A RECALL. *TR

09/20/2012
Components: POWER TRAIN
Incident Date: 08/14/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

CAR HAS CHECK ENGINE LIGHT COME ON, DIAGNOSED TO HAVE BALANCE SHAFT FAILURE. THIS IS A WELL KNOWN DEFECT THAT HAPPENS TO MANY CARS WITH THIS ENGINE. MERCEDES WAS AWARE SINCE 2007, BUT REFUSES TO CORRECT THE PROBLEM, ONLY OFFERS TO GIVE 'FREE' PARTS. DEALER SAYS WOULD COST $4500 TO $6000 FOR LABOR TO FIX. MERCEDES SHOULD ISSUE A RECALL TO FIX THIS PROBLEM. *TR

09/20/2012
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

2006 MERCEDES BENZ MODEL E350. STRONG FUEL ODOR EMANATING FROM REAR AREA (TRUNK) OF VEHICLE ON THE OUTSIDE. CAR WOULD NOT START AND TOWED BY AAA TO MERCEDES BENZ DEALERSHIP/CAR REPAIR. AAA TOW DRIVER STATED THAT THE ODOR OF GASOLINE WAS SO STRONG HE WAS TEMPTED IN CALLING THE FIRE DEPARTMENT. MERCEDES BENZ SERVICE REPRESENTATIVE INFORMED US AT FIRST THAT CAR WAS FULL OF WATER. ORIGINALLY THE MECHANIC CLAIMED HE FOUND A POOL OF WATER INSIDE THE CAR'S TRUNK. THE SERVICE REPRESENTATIVE INFORMED THE TECHNICIAN OF OUR COMPLAINT OF A STRONG ODOR OF FUEL COMING FROM BOTH INSIDE AND OUTSIDE THE VEHICLE. IT WAS AT THIS TIME THE TECHNICIAN STATED THAT HE FOUND A HEAVY POOL OF FUEL IN THE TRUNK AREA OF THE VEHICLE. THEY WERE UNABLE TO IDENTIFY THE SOURCE OF THE FUEL LEAK. THEY CHANGED THE GASOLINE TANK AND FUEL PUMP BUT WERE UNCERTAIN OF THE ACTUAL CAUSE OF THE LEAK. THE VEHICLE REMAINED AT THE DEALERSHIP FOR ONE WEEK. MERCEDES BENZ SERVICE MANAGER REFUSED TO ACKNOWLEDGE THE FUEL LEAK WAS CAUSED BY A FACTORY DEFECT AND NOT BY WEAR AND TEAR OF THE PARTS AND WE WERE CHARGED FOR ALL THE REPAIRS. WE ARE AWARE THAT SIMILAR INCIDENTS HAVE BEEN REPORTED FOR THE SAME MERCEDES BENZ MODEL IN OTHER STATES. WE FEEL THIS NEEDS TO BE ADDRESSED URGENTLY BEFORE SOMEONE EITHER GETS HURT OR LOSES THEIR LIFE. *TR

08/31/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

I NOTICED STRONG GASOLINE SMELL IN MY 2006 E500. THE SMELL IS VERY STRONG INSIDE THE CABIN AND MY VEHICLE ALWAYS STAYS IN THE GARAGE. WHEN I WALK INTO THE GARAGE I ALSO SMELL A VERY STRONG GAS ODOR. I HAD SIMILAR SMELL 2 YEARS AGO AND GOT IT TO THE DEALER. THEY SAID THE FUEL TANK OPENING UNDER THE REAR SEAT WAS NOT PROPERLY CLOSED AND LEAKED THE GAS. THEY CLAIMED THEY FIXED IT AND ALSO REPLACED ANY INSULATION THAT WAS THERE THE TO ENSURE SMELL COMPLETELY GOES AWAY. FOR A WHILE I WAS NOT GETTING THE SMELL BUT IT SUDDENLY STARTED COMING AND IT IS VERY STRONG. I ALSO HEAR THAT IT IS AFFECT LOTS OF VEHICLES. *TR

08/26/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

STRONG SMELL OF GASOLINE VAPORS INSIDE CABIN WHILE DRIVING AND ALSO WHILE PARKED. GOT HEADACHE WHILE DRIVING FROM FUMES. FIRST NOTICED SMELL OF GASOLINE WHEN I ENTERED MY GARAGE. THEN I NOTICED GASOLINE LEAKING NEAR REAR DRIVER WHEEL. TOWED CAR TO MECHANIC. MECHANIC SAID THERE WAS A LEAK IN THE FUEL SENDING UNIT ON THE DRIVERS SIDE. MECHANIC REPLACED THE FUEL SENDING UNIT. SEEMS TO ME THAT GASOLINE VAPORS IN MY GARAGE OR INSIDE THE CABIN ARE A HEALTH HAZARD AND POTENTIAL FOR EXPLOSION. *TR

08/07/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J06A******
Summary

FUEL TANK CRACKED. UNEXPLAINED, AND CONFIRMED BY DEALER. FUMES LEAK FROM EXTERIOR (CAN DETECTED WHEN TANK IS NEAR CAPACITY). CLEAR AND PRESENT DANGER. MB SOLUTION IS TO REPLACE DEFECTIVE TANK. PE12001 (RELATED CASE IT WOULD SEEM) -- E CLASS. *TR

08/02/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

REFERENCE NHTSA ACTION NUMBER: PE12001. SMELL FUEL AFTER FILLING TANK. SMELL NOTICEABLE OUTSIDE CAR. SMELL WOULD GO AWAY WHEN FUEL LEVEL DROPS. 6/22/12, DURING NORMAL MAINTENANCE VISIT AT DEALER, I MENTIONED FUEL SMELL. THEY FOUND FUEL SMELL COMING FROM A LEAKING FUEL PUMP O-RING SEAL. THEY REPLACED THE O-RING ON THE TOP OF THE FUEL TANK. I FILLED THE TANK 5 DAYS LATER. SMELLED FUEL AGAIN. I REMOVED THE BACK SEAT AND OPENED THE FUEL PUMP ACCESS PORT. THE WELL AROUND THE FUEL PUMP HOUSING WAS FULL OF FUEL. 7/5/12, RETURNED CAR TO DEALER. THEY SAID THAT THE TANK WAS "WARPED" AND NEEDED TO BE REPLACED. THE LEAK SEEMS TO HAVE STOPPED, BUT FUEL HAD LEAKED ONTO THE INSULATION UNDER THE BACK SEAT. THE INTERIOR OF THE CAR NOW REEKS OF GASOLINE, ALMOST TO THE POINT OF NOT BEING ABLE TO DRIVE DUE TO SMELL. *TR

07/31/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76JX6A******
Summary

I CAME OUTSIDE TO MY CAR AND COULD NOT GET IT TO START. THE CAR WOULD CRANK BUT WOULD NOT TURN ON. HAD THE CAR TOWED TO THE LOCAL MERCEDES DEALERSHIP (EURO MOTORCARS IN GERMANTOWN, MD). I WAS TOLD THAT THE FUEL PUMP WAS LEAKING AND THAT THE FUEL SHORTED THE CONNECTOR THAT TURNS THE FUEL PUMP ON. I GOOGLED THE PROBLEM ONLINE TO SEE IF IT WAS A COMMON ISSUE, AND IT SEEMS AS IF MANY PEOPLE HAVE THIS ISSUE AND MERCEDES ALREADY PERFORMED A RECALL ON THESE CARS TO TAKE CARE OF THIS PROBLEM. I CONFIRMED WITH THE DEALER THAT THE RECALL WAS DONE TO MY VEHICLE AND IT WAS. *TR

06/28/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

MY E350 IS 6 YEARS OLD AND HAS 77000 MILES. THE ELECTRICAL WIRING FOR THE SIGNAL LIGHTS HAS DISINTEGRATED EXPOSING BARE WIRES AND CAUSING WIRES TO SHORT-CIRCUIT CREATING AN EXTREMELY HAZARDOUS SITUATION THAT PREVENTS THE VEHICLE FROM FUNCTIONING CORRECTLY. THIS IS CREATING A SERIOUS SAFETY HAZARD WITH POSSIBLE FIRE IN ENGINE AREA.THIS PROBLEM IS A MANUFACTURING DEFECT. MERCEDES BENZ TELLS ME THAT BECAUSE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR WHICH IS ABOUT $1000.00 DOLLARS.THE WIRE INSULATION SHOULD LAST A VERY LONG TIME IF CAR IS PROPERLY DESIGNED AND THIS WIRING PROBLEM SHOULD BE CORRECTED BY THE MANUFACTURE WITH NO COST TO THE CAR OWNERS. DUE TO THE SERIOUSNESS OF THIS PROBLEM I RECOMMEND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO ORDER MERCEDES BENZ TO INVESTIGATE THIS PROBLEM AND ISSUE A SAFETY RECALL. THE MANUFACTURER IS AWARE OF THIS WIDESPREAD DEFECT BUT REFUSES TO ORDER A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/23/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2008
Crash: No
Fire: No
Summary

EVERYTIME I FILL THE CAR UP WITH GAS I SMELL A GAS LEAK COMING FROM THE FUEL PUMP UNDER THE REAR SEAT DRIVERSIDE. *TT

06/08/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

FUEL VAPOR LEEK AROUND THE FUEL TANK. IF TANK IS FILLED BEYOND 3/4 A STRONG ODOR OF GAS PERMEATES THE CABIN AS WELL AS THE IMMEDIATE AREA SURROUNDING THE CAR. CAN NOT KEEP IN AN ENCLOSED GARAGE FOR FEAR OF EXPLOSION. *JS

05/23/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/10/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

FUEL LEAKING FROM THE PASSENGER SIDE ABOVE BACK TIRE AFTER FILLING FUEL TANK. THE ISSUE STARTED BACK IN JULY 2008 AND HAS PROGRESSIVELY BEEN GETTING WORSE. *TT . UPDATED 11/29/12 *BF UPDATE 11/29/12 UPDATED 12/3/2012 *JS

05/20/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

STRONG GASOLINE SMELL INSIDE CAR....FUEL SENDING UNIT UNDER REAR SEAT POOLING WITH GASOLINE......OCCURS AT FILLUP AND SMELL REDUCES AS TANK EMPTIES..... *TR

05/19/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J16A******
Summary

JUST BOUGHT THE CAR, AND FIRST TIME I FILLED THE TANK UP (NEVER TOPOFF) STARTED NOTICING A SMELL OF GAS, AS THE WEEK WENT BY SMELL INCREASED.....FOLLOWED FORUMS SUGGESTIONS AND FOUND A PUDDLE OF GAS ON TOP OF THE SENDING UNIT UNDER THE REAR SEAT ON THE DRIVERS SIDE. CAR IS HARD TO DRIVE DUE THE SMELL, AND I'M ACTUALLY GETTING HEADACHES FROM IT. OWN 4 MERCEDES INCLUDING THIS, WHICH IS THE LATEST MODEL OF ALL, AND NEVER HAD A SAFETY ISSUE THAT RELATES TO GASOLINE ON ANY OF THE OTHERS. *TR

05/12/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

FUEL SMELL WHEN VEHICLE IS FILLED UP ...FUEL LEAKING AT TOP OF FUEL TANK ...THIS IS A KNOW PROBLEM WITH THE W211 E CLASS CARS FROM 2003 TO 2009 DEALER WANTS 2000.00 TO REPAIR THIS FLAW IN THE FUEL SYSTEM MERCEDES WILL NOT HELP AT ALL WITH THIS KNOWN PROBLEM. *TR

05/02/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

THIS ISN'T A COMPLAINT, IT IS A REQUEST FOR CONSIDERATION OF OR ASSISTANCE FOR THE REPLACEMENT OF THE GASOLINE TANK FOR MY VEHICLE. WHEN I TOOK OWNERSHIP FROM THE PREVIOUS OWNER, THE FIRST TIME I FILLED UP THE GAS TANK, THE VEHICLE WAS EMITTING A STRONG GASOLINE ODOR. I TOOK THE VEHICLE TO THE MERCEDES BENZ CERTIFIED SERVICE REPRESENTATIVE HERE BECAUSE THIS IS WHERE THE PREVIOUS OWNER ALWAYS HAD THIS VEHICLE SERVICED. THERE WERE NO RECORDS SHOWING THIS PROBLEM BEING LOOKED INTO, AND WHEN I ASKED THE PREVIOUS OWNER, HE SAID HE NEVER FILLED UP THE GASOLINE TANK, ALWAYS PUTTING IN $15 - $20 OR SO AT A TIME, THEREFORE HE NEVER SMELLED THE GASOLINE ODOR. THE MERCEDES BENZ CERTIFIED SERVICE REPRESENTATIVE INFORMED ME THAT THIS MODEL ALONG WITH 2005 AND 2007 MODELS HAD SIMILAR PROBLEMS WITH THE GASOLINE TANKS. I THEN TOOK IT TO OUR MERCEDES BENZ DEALERSHIP HERE AND TALKED WITH A SERVICE REPRESENTATIVE. HE WAS VERY, VERY HELPFUL, VERY KNOWLEDGEABLE, AND TOLD ME THERE WERE PROBLEMS WITH THIS ISSUE ON THESE MODELS, BUT NO VEHICLES HAD BEEN RECALLED. HE TOLD ME HOW MUCH IT WOULD COST TO HAVE THE GASOLINE TANK REPLACED (WORSE CASE SCENARIO) SUGGESTED I WRITE TO YOU AND SEE IF YOU WOULD CONSIDER REPLACEMENT OR ASSISTANCE. IT IS MY FIRST MERCEDES BENZ TO OWN AND I LOVE THIS VEHICLE. I AM A RETIRED MINISTER LIVING ON SOCIAL SECURITY, SO ANYTHING YOU COULD DO FOR ME WOULD BE PRAYERFULLY APPRECIATED. WOULD YOU MIND LOOKING INTO THIS AND ASSIST ME WITH THIS PROBLEM? THANK YOU VERY MUCH. *TR *JS

04/29/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/07/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

ON GAS FILLED UP, THE ENTIRE GARAGE SMELL OF STRONG GASOLINE SMELL THAT CAN CAUSE NAUSEA AND DIZZINESS IF GARAGE DOOR IS NOT OPENED TO ALLOW FRESH AIR, MECHANICS SAID THERE IS A LEAK IN THE FUEL SYSTEM AND SIMILAR CAR OWNERS HAVE THE SAME ISSUE. SMELL WILL GO AWAY WHEN THE FUEL LEVEL IS BELOW 7/8 LEVEL. I STARTED HAVING THIS PROBLEM AT AROUND 40,000 MILES AND CURRENTLY AROUND 48,000, I HARDLY USE THE VEHICLE DUE TO THE SMELL AND SAFETY CONCERN. MERCEDES SHOULD RECALL THIS DEFECTS FOR EPA, SAFETY AND HEALTH CONCERNS BEFORE ANY INCIDENCE AND RESULTING CLASS ACTION LAWSUIT. *TR

04/24/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/11/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUH65J84A******
Summary

THE FUEL LEAKED ONTO THE GROUND, ONTO THE EXHAUST, AND THE SMELL WAS INSIDE THE VEHICLE CABIN. WE GOT THE FUEL PUMP ASSEMBLY REPLACED BUT WE STILL HAVE A FUEL CAP FAILURE NOW WITH NO RESULT. THERE IS A DESIGN FLAW PRESENT & USING A BAND-AID FOR THE PROBLEM WILL NOT SOLVE ANYTHING. *TR

04/13/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/26/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J66X******
Summary

I RECENTLY NOTICED IN MY 2006 E500 4MATIC THAT AFTER I PUT A FULL TANK OF GAS IN THE CAR, THERE IS A STRONG ODOR OF GAS COMING FROM THE REAR DRIVER SIDE BACK SEAT. MY CAR IS GARAGE KEPT AND ONCE I ENTER THE GARAGE IN THE MORNING TO GO TO WORK, ITS VERY STRONG ODOR OF GAS. I AM CONCERNED THAT THERE IS A GAS LEAK OF SOME SORT. I HAVE A 2 1/2 YEAR OLD SON THAT SITS BEHIND THE DRIVER SIDE REAR SEAT. THIS GAS LEAK SMELL HAS HAPPENED TO OVER SEVERAL HUNDRED ECLASS VEHICLES. *TR

04/13/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/04/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

WHENEVER GAS TANK IS FILLED, STRONG GASOLINE SMELL PERSIST AROUND CAR UNTIL FUEL LEVEL DROPS TO 3/4 LEVEL. IF CAR IS PARKED IN A GARAGE, ENTIRE GARAGE HAS EXTREMELY STRONG GASOLINE ODOR. CAR WAS TAKEN TO THE DEALERSHIP AND DEALER ADVISED THAT FUEL TANK HAS A LEAK WITH NO SAFETY RECALL. THIS IS A SERIOUS FIRE HAZARD AND AFTER SEARCHING INTERNET I FOUND OUT THAT HUNDREDS OF USERS HAVE REPORTED EXACT SAME ISSUE. MERCEDES SHOULD FIX THIS ISSUE FOR FREE. *TR

03/28/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/09/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J36X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E500. THE CONTACT STATED THAT THERE WAS A FUEL LEAK COMING FROM THE FUEL PUMP, CAUSING FUEL TO LEAK INTO THE INTERIOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS WITHIN THE FUEL FILTER MODULE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 62,000.

03/26/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/06/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

BALANCE SHAFT FAILURE. AT 57,700 MILES THE CHECK ENGINE LIGHT ON WITH CODES 1200/1207 ALSO KNOWN AS P0016 AND P0017. THE BALANCE SHAFT SPROCKET IS EXCESSIVELY WORN DUE TO MANUFACTURER DEFECT KNOWN BY MERCEDES BENZ USA TO BE DUE TO POORLY HARDENED METAL IN THE MANUFACTURE OF THIS PART. MAY CAUSE COMPLETE ENGINE FAILURE AND LOSS OF POWER. MANUFACTURER REFUSED TO OFFER ANY ASSISTANCE IN CORRECTING THE DEFECT. *TR

03/18/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

I FILLED MY GAS TANK AND PARKED IN GARAGE WHEN I RETURNED TO DRIVE VEHICLE I SMELLED GAS IN THE INTERIOR OF THE CAR, I TOOK THE CAR TO MY MERCEDES DEALER AND THEY TOLD ME THAT THE FUEL PUMP LOCATED UNDER THE REAR SEAT HAD A LEAK THAT COULD ONLY BE REPAIRED BY REPLACING THE FUEL PUMP SO I HAD THE PUMP REPLACED THE DEALER ALSO STATED THAT THEY BELIEVED BASED ON THE NUMBER OF REPLACEMENTS AND THE POTENTIAL FOR FIRE THAT THIS WOULD BE RECALLED. *TR

03/15/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/24/2011
Crash: No
Fire: No
Summary

FUEL SMELL INSIDE CABIN AFTER REFILLING TO 100% CAPACITY. ONLY GOES AWAY ONCE CAR HAS CROSSED 3/4 TANK WHICH IS NORMALLY ABOUT 75 MILES. THERE HAVE BEEN HUNDREDS OF COMPLAINTS JUST LIKE THIS, I HAVE HAD IT LOOKED INTO AS MUCH AS I COULD, BUT COULD NOT AFFORD TO HAVE MY MECHANIC PULL THE FUEL TANK TO DIAGNOSE FURTHER. THIS NEEDS TO BE LOOKED INTO AND FIXED. NORMALLY MERCEDES IS EXCELLENT WHEN IT COMES TO SAFETY ISSUES, I'D THINK THEY'D TAKE THIS A BIT MORE SERIOUSLY. THIS INVESTIGATION IS RELATED TO ACTION NUMBER PE12001. *TR

03/08/2012
Components: FUEL SYSTEM, DIESEL
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J56A******
Summary

I NOTICED FUEL STAINS ON BOTTOM OF FUEL TANK AND SMELL OF DIESEL IN MY GARAGE ESPECIALLY AFTER FILL UP. I TOLD THE DEALER WHEN I HAD THE CAR IN FOR SERVICE. THEY SAID I HAD A FUEL LEAK AND THE FUEL TANK WOULD HAVE TO BE REMOVED TO FIND THE SOURCE. THEY SAID THE PROBLEM COULD BE THE TANK, SENDING UNIT, OR SEALS....ALL VERY EXPENSIVE TO DIAGNOSE/ REPAIR. I MET WITH THE SERVICE MGR TO SEEK AN OUT OF WARRANTY COVERAGE AND GOT NOTHING. I CALLED MERCEDES CORPORATE CUSTOMER SERVICE. THEY DECLINED TO COVER ANY OUT OF WARRANTY REPAIR COSTS. I REMOVED THE REAR SEAT AND FOUND FUEL PUDDLING AROUND THE SENDING UNIT (IN THE TANK) ON THE DRIVER?S SIDE. IT IS UNCONSCIONABLE THAT THERE ARE FUEL LEAKS IN A HIGH LINE EXPENSIVE CAR LIKE THIS. MERCEDES CUSTOMERS SHOULD RIGHTFULLY EXPECT A LEAK FREE FUEL TANK FOR THE LIFE OF THE CAR. IT IS SHAMEFUL THAT MERCEDES DOESN'T OWN UP TO IT AND ISSUE A RECALL NOTICE AND FIX THIS BEFORE SOMEONE IS KILLED. *TR

03/07/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J96A******
Summary

THE INTERIOR CABIN OF MY 2006 MERCEDES BENZ E500 HAS A STRONG ODOR OF GASOLINE, ESPECIALLY AFTER REFUELING. RECENTLY, I GET HEADACHES AND DIZZY WHEN DRIVING, SO I HAVE TO ROLL DOWN THE WINDOWS TO GET RID OF THE SMELL. I HAVE ADDRESSED THIS PROBLEM TO MULTIPLE MERCEDES BENZ SERVICE CENTERS AND THEY SAID THAT THERE IS NO DANGER BUT IF I WANTED THE SMELL TO GO AWAY, IT WOULD COST ME APPX $2000. I FEEL THAT THIS IS A DANGER WHILE DRIVING BECAUSE THE FUMES CAN CAUSE THE DRIVER TO PASS OUT, OR A SPARK IN THE CAR POSSIBLY FROM A SHORT CIRCUIT OR CIGARETTE LIGHTER COULD IGNITE IN THE CAR AND CAUSE AN ACCIDENT. AFTER DOING RESEARCH REGARDING THIS MATTER, IT SEEMS IT IS THE EXACT COMPLAINT OF: REFERENCE NHTSA ACTION NUMBER: PE12001. I FEEL THAT THIS ENGINEERING/MANUFACTURE DEFECT SHOULD BE ADDRESSED BY MERCEDES BENZ AND REPAIRED DUE TO ITS POTENTIAL HAZARDS IT MAY CAUSE ON THE HIGHWAY. *TR

03/03/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J66A******
Summary

FUEL TANK LEAK. *TR

03/02/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

I AM GETTING A STRONG GAS SMELL FROM THE CAR WHEN STANDING OUTSIDE OF THE CAR WITH IT RUNNING AND LONG AFTER THE CAR HAS BEEN SHUT OFF. IF I PARK THE CAR IN THE GARAGE AFTER A DRIVE AND THEN COME BACK TO IT 30 MINUTES LATER MY WHOLE GARAGE SMELLS LIKE GAS BUT CANNOT SEE ANY LEAKING. *TR

03/02/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/02/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J56A******
Summary

LEAKING GAS INTO CAR CABIN....APPARENTLY THIS IS A WELL KNOWN AND DOCUMENTED PROBLEM. WE ARE TAKING THE CAR TO THE DEALERSHIP TOMORROW. *TR

02/25/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/18/2012
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT CAME ON. VEHICLE WAS TAKEN TO DEALERSHIP AND THEY INFORMED ME THAT THE BALANCE SHAFT GEAR, EXHAUST CAMSHAFT POSITION TIMING PROBLEM WAS HAPPENING. COST TO REPAIR IS $7000. WAS TOLD THE ISSUE WAS NORMAL WEAR AND TEAR. STARTED TO INVESTIGATE ONLINE AND FOUND OUT THIS IS A WIDESPREAD PROBLEM. *TR

02/15/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/25/2012
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J76A******
Summary

ON 1/25/2012 I NOTICED A SMELL OF GAS UPON REFUELING MY VEHICLE. THE DEALER DIAGNOSED THE ISSUE FIRST AS A DEFECTIVE FUEL SENDER AND AFTER REPLACING THE FUEL SENDER AS A DEFECTIVE GAS TANK. ESSENTIALLY FUEL WAS LEAKING FROM THE GAS TANK UNDER THE BACK SEAT AND POOLING UNDER THE BACK SEAT. THE SMELL OF GASOLINE VAPORS WAS EXTREMELY STRONG AND ALARMING. I REPLACED THE FUEL TANK AT MY OWN COST. *TR

02/09/2012
Components: POWER TRAIN
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J26X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES E350. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE THE DRIVER HEARD A GRINDING NOISE. THE GRINDING NOISE WAS ALSO PRESENT WHEN MAKING TURNS AT APPROXIMATELY 25 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THE TRANSFER CASE HAD TO BE FLUSHED. THE FAILURE CONTINUED AND THE TRANSFER CASE WAS FLUSHED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THERE WAS A MANUFACTURERS RECALL BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

01/28/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/11/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

2006 MERCEDES BENZ E350 CANNOT OPEN THE TRUNNK REMOTELY OR WITH THE LEVER ON THE DRIVERS DOOR, BOTH LICENSE PLATE LIGHTS AND THIRD BRAKE LIGHT NOT WORKING. *TR

01/25/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/25/2012
Crash: No
Fire: No
Summary

STRONG GASOLINE ODOR ON FILL UP. PUMP AND SENDING UNIT SEALS REPLACED (MB DEALER DIAGNOSTIC). TANK FAILS PRESSURE TEST. TANK HAS LOST INTEGRITY DUE TO AN AS YET INSPECTED CRACK ON UPPER PORTION (INDEPENDENT MECHANIC). *TR

01/08/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 01/03/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

CHECK ENGINE LIGHT ILLUMINATED FOLLOWED BY ANOTHER LIGHT INDICATING CHECK OIL LEVEL AT NEXT REFUELING. HAD VEHICLE IMMEDIATELY EXAMINED BY MERCEDES BENZ DEALER. ENGINE OIL LEVEL OKAY. NO CODES CAME UP FOR OIL SENSOR. CAR HAS 66,239 MILES. WAS TOLD BY MBZ DEALER THAT BALANCE SHAFT NEEDS REPLACEMENT DUE TO SPROCKET FAILURE (COMING APART); GEAR IS WORN. NEEDS $6,200 OF REPAIR. CALLED MERCEDES BENZ OF NORTH AMERICA WHO SAID THAT TO DATE, NO RECALLS OR CAMPAIGNS HAVE BEEN INITIATED FOR THIS COMPLAINT. CAR HAS BEEN MAINTAINED ACCORDING TO MBZ SCHEDULED MAINTENANCE USING MBZ SYNTHETIC OIL AND MBZ PARTS, IF AND WHEN NECESSARY. THE INTERNET IS REPLETE WITH COMPLAINTS OF THIS SAME TYPE FROM ALL OVER U.S. AND CANADA. *TR

01/07/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/04/2012
Crash: No
Fire: No
Summary

MERCEDES E350 2006, HAS BAD ODOR OF GAS. I NOTICED AFTER FILLING UP GAS, AND PARKED MY CAR IN GARAGE IN THE MORNING MY WHOLE GARAGE HAD A SMELL OF GAS. I LOOKED AROUND UNDERNEATH AND EVERY WHERE INSIDE OUTSIDE I DON'T SEE ANY LEAK OF GAS. I CAN JUST SMELL GAS FUMES... I HAVE CALLED MERCEDES DEALER HAVEN'T HEARD ANYTHING BACK AND I RESEARCH WEB AND FOUND SO MANY OTHER CARS OF MERCEDES HAVE THIS PROBLEM.. I HOPE THIS CAN BE RECALL AND FIX. *TR

01/05/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/22/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THE BRAKE FAILED NUMEROUS TIMES WHILE ATTEMPTING TO STOP THE VEHICLE. THE ABS LIGHT ILLUMINATED AND A BEEP SOUND WAS HEARD WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO AVOID A CRASH BY INCREASING THE BRAKE DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE DIAGNOSTIC TEST INDICATED RECALL 04V296000 SENSOTRONIC BRAKE CONTROL WAS NOT THE CAUSE OF FAILURE. THE DEALER CONFIRMED THAT THE BATTERY WAS CAUSING THE BRAKES TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 130,000.

01/03/2012
Components: POWER TRAIN
Incident Date: 12/24/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE WOULD NOT RESPOND. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A LOCAL MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNAVAILABLE.

12/21/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2010
Crash: No
Fire: No
Summary

CHECK ENGINE CAME ON I TOOK IT TO THE DEALER, THE DEALER STATED THAT IT WAS A FAULTY BALANCE SHAFT GEAR AND I RECEIVED A $5000 (FIVE THOUSAND DOLLARS) ESTIMATE FOR REPAIR. I TOOK IT TO AN INDEPENDENT MECHANIC, HE TRIED TO REPLACE THE CAMSHAFT EXHAUST BUT THE ENGINE LIGHT WAS STILL ON, HE THEN DETERMINED THE SAME PROBLEM FAULTY BALANCE SHAFT GEAR... MY CAR IS ONLY 74000 MILES NOW, SO MUCH FOR A MERCEDES BENZ CAR UNDER 100,000 MILES..HOPE THIS TO BE A RECALL. *TR

12/19/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 11/21/2011
Crash: No
Fire: No
Summary

MY CHECK ENGINE LIGHT IS ON SO I TOOK IT TO THE MB DEALER AND THEY STATED THAT IT WAS A BALANCE SENSOR LOCATED INSIDE THE ENGINE AND IT COST $7000.00 TO FIX CAUSE THE ENTIRE ENGINE HAS TO BE TAKEN OUT, MY CAR ONLY HAS 70,000 MILES AND I HAVE NOTICED THAT MANY PEOPLE ARE COMPLAINING ABOUT THIS ISSUE WITH THEIR MB CARS AS WELL. THERE ARE HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS PROBLEM WITH THEIR BENZ AND THERFORE THERE SHOULD HAVE BEEN SOME RECALL ON IT BY NOW. *TR

12/08/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/05/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF76J96A******
Summary

SUMMARY: BOTH FUEL SENDING UNITS LEAKING FROM THE TOP OF THE FUEL TANK. FUEL WAS PUDDLING UNDER THE REAR SEATS AND WAS DRIPPING ON TO THE GROUND. MY 6 YEAR OLD SON GOT IN THE CAR THIS MORNING AND COMPLAINED THAT IT SMELLED LIKE GAS. THIS A MAJOR SAFETY ISSUE AS WELL AS AN ENVIRONMENTAL ISSUE. WHAT WOULD HAPPEN IF THE LEAKING FUEL CAME IN CONTACT WITH A HOT EXHAUST PIPE? A RECALL WAS ISSUED FOR THIS SAME PROBLEM IN 2008, HOWEVER, THE RECALL DID NOT RESOLVE THE PROBLEM, IT ONLY DELAYS IT UNTIL YOU ARE OUT OF WARRANTY AND ARE FORCED TO PAY OUT OF POCKET FOR A COSTLY REPAIR. *TR

12/05/2011
Components: WHEELS
Incident Date: 09/08/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J86X******
Summary

AUTO HAS LOW PROFILE MAG WHEELS. TWO RIGHT WHEELS CRACKED WHEN HIT A CURB IN SEPT 2009. TWO WHEELS AND 4 TIRES HAD TO BE REPLACED SEPT 10, 2009. THE FOLLOWING JUNE ONE OF THE REPLACED WHEELS DEVELOPED A CRACK. NOT KNOWN WHY CRACK DEVELOPED AS I DID NOT HIT ANY POTHOLES OR ANYTHING ELSE. THEN JUST THIS YEAR IN OCTOBER RIGHT FRONT WHEEL DEVELOPED A HAIRLINE CRACK CAUSING THE TIRE TO SLOWLY LOSE AIR. WHEEL HAD TO BE REPLACED. TOTAL: 4 WHEELS REPLACED IN 2 YEARS, INCLUDING FOUR TIRES. *TR

11/28/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/05/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

MERCEDES BENZ KNOWS ABOUT THE SBC UNIT WEARING OUT THE BRAKES PREMATURELY YET HAS DONE NOTHING ABOUT IT. THERE HAS BEEN A SOFTWARE UPDATE FOR THE BRAKES ALSO, BUT THIS HAS NOTHING TO DO WITH THE PREMATURE WEAR. THIS HAS TO DO WITH FIXING A BUG IN THE SOFTWARE FOR THE BRAKE LIGHTS TO COME ON AND FOR YOU TO BRING IN FOR SERVICE. PROBLEM IS THEY ARE CHARGING CONSUMERS FOR THIS BUG FIX. I HAD TO PAY $120. MY CURRENT MILEAGE IS 127,000. BRAKES HAVE BEEN REPLACED GOING ON 5 TIMES ALREADY. *KB

11/27/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/13/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

STRONG GASOLINE ODOR WHEN TANK IS FILLED UP. ODOR PERSISTS UNTIL BELOW 3/4. *TR

11/15/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/16/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

FAULTY BALANCE SHIFT AND IDLE GEAR. REPLACED MANY COMPONENTS TO RECTIFY THE ISSUE ONLY TO FIND A STAR BULLETIN WAS AVAILABLE FOR THE FIX. ORIGINAL FOUND WHILE VEHICLE WAS UNDER WARRANTED AND TECHNICIAN FAILED TO FIX. NOW THAT CAR IS OUT OF WARRANTY, WILL INCUR A 6K FIX ON WHAT SEEMS TO BE DEFECTIVE OR SUBSTANDARD PARTS (BALANCE SHAFT SPROCKET AND THE TIMING CHAIN GUIDE WHEEL(IDLER)

10/28/2011
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 10/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF26J36A******
Summary

DRIVING EAST ON US 30 IN SLOW MOVING TRAFFIC ON WET PAVEMENT (DUE TO PREVIOUS RAIN) BETWEEN TORONITO STREET AND LOUCKS MILL ROAD IN YORK, PA, I ATTEMPTED TO SLOW DOWN TO STAY WITH THE TRAFFIC AND REALIZED THE BRAKES WERE NOT WORKING, I APPLIED FULL PRESSURE EXPECTING THE ABS TO ACTIVATE AND NOTHING HAPPENED. I RAN INTO THE BACK OF THE CAR AHEAD WHICH WENT INTO THE CAR IN FRONT OF HIM. THE IMPACT DID NOT ACTIVATE THE AIRBAGS. MY SEAT BELT HELD ME BUT I DID RECEIVE WHIP-LASH. THE INSURANCE COMPANY HAS TOTALED MY CAR. *TR THE CONSUMER RECEIVED A LETTER FROM MERCEDES BENZ STATING THE IMPACT DAMAGE WAS BELOW AIR BAG DEPLOYMENT THRESHOLDS AND THE EXAMINATION OF THE VEHICLE, REVEALED NO DEFECT IN THE BRAKING SYSTEM. UPDATED IVOQ 01/06/12. *TT

10/18/2011
Components: POWER TRAIN
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J66X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES E350. THE CONTACT STATED THAT THE VEHICLE WOULD SHUTTER, JERK AND LUNGE FORWARD ABNORMALLY WHEN TRAVELING OVER 28 MPH. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 62,000.

09/21/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/17/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

ENGINE/TRANSMISSION WAS ACTING JERKY AND SUDDENLY THE CAR LOST POWER TO ENGINE AND THE CAR BROKE ON IT'S OWN DOING CAUSING THE VEHICLE TO SWERVE INTO THE OTHER LANE. LUCKILY THERE WERE NO CARS BEHIND OR TO THE SIDE OF ME AS THIS WOULD HAVE SURELY CAUSED AN ACCIDENT. CURRENTLY THERE IS A CLASS ACTION LAW SUIT IN PLACE SPECIFICALLY TO THE ENGINE IN MY CAR AND THE PART AT FAULT. *TR

09/09/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/09/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

A STRONG ODOR OF GASOLINE WAS EMITTED BY THE CAR. TAKEN TWO TIMES TO BE REPAIRED, AND THE FAILURE CONTINUED. THE CAR WAS TAKEN BACK TO BE REPAIRED A THIRD TIME. THE DEALER INFORMED THE GAS TANK NEEDED TO BE REPLACED. *TR

09/06/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, A STRONG ODOR OF GASOLINE WAS EMITTED. THE ODOR WOULD DISSIPATE ONCE THE AMOUNT OF FUEL WITHIN THE TANK DROPPED BELOW THREE-QUARTERS FULL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL TANK WAS LOWERED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS A FAULTY GASKET ON THE FUEL SENDING UNIT. THE GASKET WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED A THIRD TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

09/03/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I JUST WAS ADVISED BY MY MERCEDES ONLY INDEPENDENT GARAGE THAT THE ON-GOING CEL ON MY 2006 E350 (48000 MILES) IS FOR THE CAMSHAFT WEAR MENTIONED IN THIS LAWSUIT. THE MECHANIC ADVISES REPAIR COST IS $6200. HE HAS THE BULLETIN AND HAS SEEN THIS ISSUE IN MULTIPLE CARS. I WILL BE COMPLAINING TO THE NHTSA AND HOPING NHTSA CAN RECOVER MY DAMAGES FOR THIS OBVIOUS AND KNOWN DEFECT.CHECK ENGINE LIGHTS STAR DIAGNOSIS INDICATED : CODE 1200 AND 1208 ( P0016 AND P0017) FOR MB E350 2006 48000 MIL MERCEDES HAS KNOWN ABOUT THIS PROBLEM SINCE 2007 AND HAS FAILED TO NOTIFY ANY OWNERS OF THE PROBLEM. PROBABLY BECAUSE THE REPAIR IS SO EXPENSIVE RANGING FROM $4,000-$8,000 AND WITH MOST, THE PROBLEM DOESN'T SHOW UP UNTIL AFTER THE WARRANTY HAS EXPIRED. SO IT'S A WIN-WIN SITUATION FOR MERCEDES. I DON'T FEEL ALL WARM AND FUZZY INSIDE BECAUSE MERCEDES OFFERED TO PUT A LITTLE "GOODWILL CASH" TOWARDS A REPAIR THAT COST ME THOUSANDS THAT THEY SHOULD HAVE COVERED IN FULL. AND THEIR 2 "RULES" FOR QUALIFYING FOR "GOODWILL ASSISTANCE" FOR THE REPAIR HAS NOTHING TO DO WITH THE REPAIR. IT'S NOT PREVENTABLE. IF YOUR VEHICLES FALLS BETWEEN THE SERIAL NUMBERS, YOUR BALANCE SHAFT WILL FAIL. ON FACEBOOK SPECIFICALLY FOR THE BALANCE SHAFT YOU CAN GET INFORMATION AND A NUMBER OF VEHICLES AFFECTED. HTTP://WWW.FACEBOOK.COM/GROUPS/EDIT.... PLEASE HELP ME TO RESOLVE THIS ISSUE!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/31/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/29/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

2006 MERCEDES E350. CHECK ENGINE LIGHT ON AT 83,000 MILES. DIAGNOSTIC CODE AND INSPECTION FINDS CAMSHAFT PREMATURE WEAR REQUIRING FULL ENGINE REMOVAL AND REPLACEMENT OF PARTS. SERVICE BULLETIN ISSUED BY MERCEDES AND ALSO SEARCH OF INTERNET FINDS NUMEROUS COMPLAINTS OF THIS PROBLEM. CLASS ACTION LAWSUIT FILED ON THIS ISSUE. MY INDEPENDENT, MERCEDES ONLY GARAGE, IS CHARGING ME AT LEAST $4200 TO REPAIR AND VEHICLE WILL BE UNAVAILABLE FOR USE FOR APPROXIMATELY TEN DAYS. *TR

08/30/2011
Components: SUSPENSION
Incident Date: 04/23/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT WAS DRIVING 70 MPH WHEN THE PASSENGER SIDE FRONT COIL SPRING FRACTURED. THE FRONT OF THE VEHICLE DROPPED AND THE CONTACT HAD TO MERGE ONTO THE SHOULDER. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED BOTH FRONT COIL SPRINGS. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 92,303. UPDATED 10/12/11*LJ THE CONSUMER STATED THE REAR COIL SPRING FAILED AS WELL. UPDATED 02/03/12

08/22/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/22/2011
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT CAME ON THEN WENT OFF. TOOK TO THE DEALER TOLD CODE WAS FOR GEAR IN THE BALANCE SHAFT AND THAT THE JOB WOULD BE $6000. TOLD ME IT WAS NORMAL WEAR AND TEAR BUT THEY WERE WILLING TO PAY 50%. IF NORMAL WEAR WHY WOULD THEY EVEN PAY. CAR HAD 93K MILES. SEE THAT THIS IS A 2006 MERCEDES E350 ISSUE AND NOT JUST WEAR. NEED TO HAVE A RECALL. SEE THERE IS A CLASS ACTION LAWSUIT IN PROGRESS AGAINST THIS FAULTY PART. *TR

08/17/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

THE "CHECK ENGINE" LIGHT ON THE INSTRUMENT PANEL CAME ON. WE TOOK IT TO THE DEALERSHIP FOR MAINTENANCE AND ASKED THEM TO DIAGNOSE THE PROBLEM. WE WERE TOLD THAT IT WAS ASSOCIATED WITH A FAULTY BALANCE SHAFT AND THAT IT NEEDED TO BE REPLACED SOONER THAN LATER OR ELSE IT COULD CAUSE ENTIRE ENGINE TO STOP WORKING WHEN IT FAILED. THE QUOTED PRICE FOR REPAIRS WAS AROUND $5500 WITH A $1000 DISCOUNT. ONCE HOME, WE RESEARCHED "FAULTY BALANCE SHAFT ON 2006 MERCEDES BENZ E350" AND FOUND THE FIRST WEBSITE TO HAVE INFORMATION OF A CLASS ACTION LEGAL SUIT IN PROGRESS AGAINST MERCEDEZ BENZ OVER DEFECTIVE BALANCE SHAFT GEARS IN MERCEDES BENZ M272 ENGINES & IDLE GEARS IN MERCEDES BENZ M273 ENGINES. IT WAS DISCONCERTING TO REALIZE THAT A VAST NUMBER OF PEOPLE HAVE EXPERIENCED THE SAME PROBLEMS WITHOUT GETTING RELIEF FROM MBUSA. IT IS UNACCEPTABLE TO SEE THAT SO MANY PEOPLE ARE EXPERIENCING THE SAME ISSUE OF DEFECTIVE ENGINES FROM A MANUFACTURER WHO COMMANDS A PRICE PREMIUM FOR ITS "SUPERIOR ENGINEERING" AND YET DOES NOTHING TO CORRECT A SERIOUS AND WIDESPREAD FAULT. FROM THE VARIOUS REPORTS, INCLUDING THOSE IN THE LAWSUIT WEBSITE AND ONLINE FORUMS, MBUSA HAS FAILED TO ASSIST CUSTOMERS WITH THESE ISSUES, IN MOST CASES CITING THAT VEHICLES ARE PAST WARRANTY COVERAGE AND THEREFORE THE OWNERS MUST COVER THE COST OF REPAIR. THIS IS UNACCEPTABLE SINCE IT APPEARS TO BE A FACTORY DEFECT, RATHER THAN "WEAR AND TEAR" THAT THE CUSTOMER IS RESPONSIBLE FOR. MERCEDES BENZ MUST PAY FOR THIS PROBLEM, NOT THE CUSTOMER.

07/07/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/25/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ E350. THE CONTACT STATED THAT AFTER SMELLING AN ODOR OF GASOLINE, HE TOOK THE VEHICLE IN FOR INSPECTION. THE VEHICLE WAS INSPECTED BY A DEALER WHICH ADVISED HIM THAT THE FUEL SENDING UNIT IN THE GAS TANK NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

05/23/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/22/2011
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF56J56A******
Summary

THE MAIN WIRING HARNESS FOR THE ENGINE, LIGHTING, FUEL INJECTION AND REST OF CRITICAL FUNCTIONS OF THE VEHICLE HAS DISINTEGRATED DUE TO A MANUFACTURING DEFECT. THE MANUFACTURER HAS USED AN INFERIOR AND UNSUITABLE INSULATION FOR THE WIRES, WHICH, IS BRITTLE, CRACKING AND FALLING OFF EXPOSING BARE WIRES, CREATING AN EXTREMELY HAZARDOUS SITUATION. THE WIRE INSULATION DETERIORATION IS CAUSING THE WIRES TO SHORT AND PREVENTS THE VEHICLE FROM FUNCTIONING CORRECTLY. THIS IS CREATING A SERIOUS SAFETY HAZARD. (POSSIBLE, FIRE IN ENGINE, ETC). DUE TO THE SERIOUSNESS, I RECOMMEND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ORDER THE MANUFACTURE TO PROPERLY INVESTIGATE AND ISSUE A SAFETY RECALL. THE MANUFACTURER IS AWARE OF THIS WIDESPREAD DEFECT BUT REFUSES TO ORDER A RECALL. I PURCHASED THIS VEHICLE NEW AND OPERATED IT UNDER NORMAL CONDITIONS. THE VEHICLE HAS BEEN REGULARLY SERVICED AND MAINTAINED BY MERCEDES BENZ AUTHORIZED DEALERS SINCE IT WAS NEW. THE VEHICLE HAS BEEN WELL KEPT AND MAINTAINED. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED! THANK YOU! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

05/09/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL GRINDING NOISE AND WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC TEST DROVE THE VEHICLE AND WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST THAT CONCLUDED THAT THE ENGINE VACUUM PUMP WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.

05/06/2011
Components: WHEELS
Incident Date: 04/22/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J26X******
Summary

NORMAL DRIVING ON HIGHWAYS.CRACK IN ALLOY WHEEL (INSIDE EDGE) LOSS OF TIRE PRESSURE. MERCEDES 2006 E500 3RD INCIDENT IN PAST TWO YEARS, RESULTING IN NEED TO REPLACE. 1 TIRE & 3 ALUMINUM ALLOY WHEELS MERCEDES # A2114011702. *TR

04/28/2011
Components: SUSPENSION
Incident Date: 04/22/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

2006 MERCEDES BENZ E350. COIL SPRING FAILURE. I HAD A REAR COIL SPRING FAIL IN NOVEMBER 2010. THEN, A 2ND COIL SPRING FAILURE @ 70MPH, THIS TIME IN THE FRONT. WE WERE VERY FORTUNATE TO NOT HAVE BEEN INVOLVED IN A COLLISION, MBUSA INSISTS THERE ARE NO SERVICE BULLETINS RELATING TO COIL SPRING FAILURE. BUT TO HAVE 2 SPRING BREAK WITHIN 6 MONTHS OF ONE ANOTHER, ON DIFFERENT SUSPENSION LOCATIONS STRIKES ME AS A POSSIBLE CHRONIC PROBLEM. *TR

04/20/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

I OWN A MERCEDES BENZ 2006 E350 AND THE CHECK ENGINE LIGHT CAME ON AT AROUND 54K MILES. HAD IT CHECK OUT AT THE DEALERSHIP AND THEY STATED IT WAS A CAMSHAFT SENSOR, I HAD THEM REPLACE IT AT A COST OF $550. NOW AT 57K MILES THE CHECK ENGINE LIGHT HAS COME ON WITH THE EXACT SAME CODE, CAMSHAFT SENSOR. UPON RESEARCH THIS IS AN ENGINE/ENGINE COOLING:ENGINE. THIS IS A BALANCE SHAFT ISSUE COMMON ON THE M272 MERCEDES BENZ E350 BUILT B/T 2005-10. COST TO FIX IS DOCUMENTED @ $5,000-$8,000. *TR

04/19/2011
Components: WHEELS
Incident Date: 02/15/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

IT HAPPENED HAPPENED THAT WHEN WHEELS CAME IN CONTACT WITH A POT-HOLE, THE RIM BENT, DAMAGED TIRE, AND DRAGGED THE CAR. FIRST TIME IT HAPPENED AT 35100 MILES ON FEBRUARY 15, 2009 TO THE FRONT PASSENGER SIDE WHEEL, AND SECOND TIME AT 42300 MILEAGE ON MARCH 13, 2010 TO THE FRONT DRIVER-SIDE WHEEL. READING COMPLAINTS ON WEB SITE, IT APPEARS THAT LOT OF CUSTOMERS ARE SUFFERING FROM THIS PROBLEM. THIS APPEARS LIKE A POOR DESIGN WHICH CAUSE UNSAFE DRIVING SITUATION, AND HUGE FINANCIAL LOSS.

03/17/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

FAILURE OF THE BALANCE SHAFT (DEFECTIVE) CAUSING LOSS OF ENGINE TIMING AND ENGINE SKIPS AND STALLS. MERCEDES BENZ HAS CONCEDED IN TECH BULLETINS TO THEIR DEALER REPAIR SHOPS THAT THIS IS A COMMON DEFECT FOR 2005-2007 E-350 AND OTHER MODELS. THE DEALER REPAIRED MY CAR AND MB PAID 60% OF THE BILL AS A CONCESSION. REPAIR REQUIRED 30 HOURS OF LABOR (REMOVAL OF ENGINE, REPLACEMENT OF BALANCE SHAFT AND OTHER PARTS AND THEN REINSTALLATION OF ENGINE). COST WAS $4,000 AND MY OUT OF POCKET WAS $1,900. *TR

03/02/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J06A******
Summary

2006 MERCEDES BENZ M272/M273 ENGINE. *BALANCE SHAFT ISSUE* OUR 2006 E350 MERCEDES BENZ WAS JUST DIAGNOSED THAT IT NEEDED THE BALANCE SHAFT REPLACED, A $5000-$8000 DOLLAR REPAIR. AFTER DOING SOME RESEARCH I HAVE FOUND THAT MANY MERCEDES COSTUMERS HAVE EXPERIENCED THE SAME PROBLEM. INFACT A CLASS ACTION LAWSUIT HAS BEEN FILED SPECIFICALLY DUE TO THIS ISSUE AND IT SEEMS THAT THIS ENGINE PART IS FAULTY. *TR

02/25/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WBBUF56J66A******
Summary

2006 MERCEDES BENZ E350W. CONSUMER STATES PROBLEM WITH LICENSE PLATE LIGHTS NOT WORKING AND THIRD BRAKE LIGHT STOPPED AS WELL. CONSUMER WAS NOTIFIED BY DEALER THAT THIS HAPPENS TO VEHICLES WITH AUTOMATIC TRUNK OPENING AND CLOSING *TGW THE DEALER INFORMED THE CONSUMER THAT THE ELECTRIC CABLE FROM THE ENGINE TO THE TRUNK COULD FAIL FOR UNKNOWN REASONS.

02/17/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/12/2011
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J56X******
Summary

2006 MERCEDES BENZ E350 4MATIC WAGON. CHECK ENGINE LIGHT DIAGNOSIS. CAMSHAFT TIMING RETARDED. VEHICLE NEEDS BALANCE SHAFT GEAR (WORN OUT). ESTIMATED COST OF REPAIR - $5,643.00. POTENTIAL CATASTROPHIC INCIDENT COULD HAPPEN AT ANYTIME. VEHICLE COULD MESS UP GEAR/TIMING CHAIN AND CAUSE ENGINE TO FAIL AND LOSS OF ALL POWER RELATED TO ENGINE. *TR

01/20/2011
Components: AIR BAGS
Incident Date: 01/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGBB86E16A******
Summary

EXTREMELY DANGEROUS: YESTERDAY 1/19/11 WHILE DRIVING ~35-40MPH AND PRESSING THE GAS PEDAL, MY 2006 MERCEDES BENZ ML350 SUDDENLY &RAPIDLY DECELERATED WHILE MAKING A LOUD GRINDING NOISE AND THE AUTO GAVE THE MESSAGE THAT THE AIRBAGS WERE DEACTIVATED BY THE CAR. THIS COULD HAVE CAUSED A FATAL ACCIDENT FOR ME HAD I BEEN ON THE BUSY HIGHWAY. I TOOK THE AUTO TO THE DEALERSHIP- MERCEDES BENZ HONOLULU AND THEY OFFERED VERY LITTLE ACKNOWLEDGEMENT TO THE DEFECTIVENESS OF THE AUTO AND WOULDN'T TAKE RESPONSIBILITY. ANOTHER MAJOR SAFETY ISSUE IS A COUPLE OF WEEKS AGO, MY HUSBAND USED NORMAL FORCE TO PULL THE ADJUSTMENT LEVER FOR THE STEERING WHEEL TILT, AND IT CAME CLEAN OFF OF THE PANEL. HE PUT THE LEVER BACK INTO PLACE AN IT FELL ALL THE WAY INTO THE PANEL! THIS HAS CAUSED THE TILT TO BE PERMANENTLY LOOSE AND UNABLE TO BE LOCKED INTO PLACE. AGAIN, THE MERCEDES BENZ DEALERSHIP REFUSED TO TAKE ANY RESPONSIBILITY WHATSOEVER. THE REPAIR QUOTE THAT WAS OFFERED WAS $1475.00 FOR THE TILT REPAIR- THIS IS OVERCHARGING AND PRICE PROHIBITIVE. SHOULDN'T MERCEDES BENZ ACKNOWLEDGE THE SAFETY ISSUES, REPORT THEM SO THAT THEY DON'T RECUR IN OTHER VEHICLES? THESE ISSUES COULD CAUSE PASSENGER DEATH. [XXX] FEEL FREE TO CONTACT ME FOR MORE INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/13/2011
Components: POWER TRAIN
Incident Date: 12/05/2010
Crash: No
Fire: No
Summary

I HAVE HAD MY MERCEDES E350 FOR ABOUT 6 MONTHS. I PURCHASED USED AND THE CAR CURRENTLY HAS 70,000 MILES ON IT. I GOT A CHECK ENGINE LIGHT AND HAVE TAKEN THE CAR TO 3 MECHANICS. THE FAULT CODES COME UP AS P00017 AND P00018. THEY ARE TELLING ME I NEED TO REMOVE THE ENGINE AND REBUILD THE CAMSHAFT (ESTIMATED COST $5,000 -$6,000). I HAVE RESEARCHED THIS ON LINE AND FOUND MANY OTHER PEOPLE WITH THIS SAME VEHICLE THAT HAVE HAD THE SAME RESULT. I HAVE SPOKEN WITH MY LOCAL MERCEDES DEALER AND THEY ARE AWARE OF THE PROBLEM BUT OFFER NO ASSISTANCE TO REPAIR. *TR

11/18/2010
Components: ENGINE AND ENGINE COOLING,WHEELS
Incident Date: 10/07/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

FUEL TANK SEALS ARE LEAKING CAUSING A SAFETY HAZARD. WHEN I PARK IN MY GARAGE THERE IS A GASOLINE SMELL. THE CATALYTIC CONVERTER OPERATES AT A HIGH TEMP. MAKING THE CAR UNSAFE IN A CLOSED IN PLACE. DEALER MERCEDES-BENZ OF NORTH PALM BEACH SAID THIS IS NOT COVERED UNDER WARRANTY. THE REPAIR COST IS $680. SAFER A BATTLE THEY OFFERED $217 CREDIT. I REFUSED TO PAY FOR A REPAIR ON A CAR THAT IS UNDER WARRANTY AND HAS A SERIOUS SAFETY DEFECT. *TR

11/17/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/08/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J36A******
Summary

STRONG SMELL OF GASOLINE INSIDE & OUTSIDE OF CAR FOR 2-3 DAYS AFTER GAS FILL UP. CAR INTO MERCEDES BENZ OF PEMBROKE PINES FL. OCT. 10, 2010. REPLACED L/SIDE FUEL SENDER UNIT. STRONG SMELL OF GASOLINE REMAINED SO STRONG COULD NOT DRIVE MORE THAN A FEW BLOCKS OR PARK IN GARAGE. CAR BACK TO MERCEDES NOV. 5, 2010. DIAGNOSIS - FAULTY GAS TANK VENT. REPLACED GAS TANK GOT CAR BACK NOV. 13, 2010. REPAIRS WELL OVER $2000. EVEN THOUGH CAR EMITTED GAS SMELL DETECTABLE FROM 50 FEET, AND CLEARLY UNHEALTHY TO DRIVE, NOT CONSIDERED EMISSION ISSUE. MERCEDES INTERNET FORUMS INDICATE THIS IS A COMMON PROBLEM WITH 2003-2006 E CLASS. *TR

11/09/2010
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/20/2010
Crash: No
Fire: No
Summary

2006 MERCEDES E320 CDI SRS MALFUNCTION MESSAGE. SO FAR HAVE HAD TO REPLACE STEERING WHEEL WIRING HARNESS CONNECTOR, HARNESS, REEL, AND COMPUTER TO REPAIR SRS. *TR

09/28/2010
Components: AIR BAGS
Incident Date: 09/22/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J86X******
Summary

SIDE AND CURTAIN AIRBAGS DEPLOYED UNEXPECTEDLY WHEN STOPPING AT TRAFFIC LIGHT. NO IMPACT. *TR

09/02/2010
Components: SUSPENSION
Incident Date: 08/29/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUH76J76A******
Summary

SITTING IN 2006 E55 AMG MERCEDES BENZ STATION WAGON ON SATURDAY AUGUST 29 2010 AT SHOPPING CENTER IN WHEN RIGHT FRONT AIRMATIC SUSPENSION GAVE WAY. CAR WAS NOT MOVING AT TIME. CAR NOW SITTING IN MY DRIVEWAY UNTIL THIS DANGEROUS ISSUE IS RESOLVED. CAR HAS APPROX 38000 MILES. *TR

08/25/2010
Components: POWER TRAIN
Incident Date: 08/24/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

2006 E MERCEDES BENZ AT RANDOM, IN AN ATTEMPT TO ACCELERATE AFTER SLOWING DOWN OR STOPPIN THE VEHICLE WILL NOT ACCELERATE TO SUFFICIENT SPEED. MERCEDES BENZ HAS NOT BEEN ABLE TO LOCATE THE PROBLEM. THIS HAS PRESENTED A DANGER FOR OTHERS AND MYSELF ON SEVERAL OCCASIONS. *TR

08/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/26/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF87J56X******
Summary

ON MARCH 26TH AT 950 AM. MY E 350 MERCEDES BENZ 2006, ACCELERATED ON IT OWN ,CAUSING ME TO LOSE CONTROL OF THE CAR AND CAUSING AN ACCIDENT. THE BRAKES DID NOT WORK. I HIT A TRACTOR TRAILER AND A UTILITY POLE.. THE CAR WAS TOTALED AND I HAD INJURIES TO MY HANDS AND NECK. THE CAR WAS GOING AT HIGH SPEED DOWNHILL AND DID NOT STOP UNTIL THE FRONT TIRES COLLAPSED AFTER HITTING UTILITY POLE. *TR

07/22/2010
Components: SUSPENSION
Incident Date: 07/21/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J16A******
Summary

2006 MERCEDES BENZ E350 AIRMATIC SUSPENSION PUMP AND RELAY. WARNING LIGHT ON CLUSTER. CAR BECOMES INOPERABLE. $1200 REPAIR COST FOR PUMP FAILURE. *TR

05/27/2010
Components: TIRES
Incident Date: 05/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

PREMATURE WEAR ON THE INSIDE CORNER OF MY TIRES. THIS WAS ULTIMATELY DISCOVERED ON ALL FOUR TIRES. THIS LEAD TO BELT SEPARATION ON ALL TIRES AND A LOST OF BELTING ON THE LEFT FRONT OF THE CAR THAT CAUSED DRIVER SURPRISE THAT DEMANDED A DRAMATIC EMERGENCY STOP. THIS EXPOSED ME TO HIGHWAY TRAFFIC AND ALMOST CAUSED AN ACCIDENT WHILE PULLING OVER IN A SHOCKED AND CONCERNED STATE. THESE TIRES WERE RECOMMENDED FOR MY CAR BY THE RETAILER AND MET BOTH THE SPEED RATING AND PERFORMANCE REQUIRED. HOWEVER, I DON'T FEEL THEY SHOULD BE SOLD FOR THIS CAR BASED ON MY EXPERIENCE. THEY DON'T HOLD UP TO THE CHALLENGING DEMANDS OF THIS APPLICATION. THIS FAILURE IS DANGEROUS. HAD IT HAPPENED AT NIGHT OR ON A WET SURFACE, THE CONSEQUENCES WOULD HAVE BEEN MUCH MORE SEVERE. NOTE: THIS WAS ON A CAR THAT WAS FULLY IN ALIGNMENT, WITH FACTORY WHEELS AND SUSPENSION. THE CAR WAS DRIVEN ONLY AS A COMMUTER. NO RACING OR OTHER EXTREME DRIVING. *TR

05/04/2010
Components: STEERING,SUSPENSION
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

2006 MERCEDES BENZ E320. CONSUMER WRITES IN REGARDS TO VEHICLE BEING CLASSIFIED AS UNSAFE *TGW THE CONSUMER STATED FROM THE DAY SHE DROVE THE VEHICLE OFF THE LOT, THE VEHICLE PULLED SEVERELY TO THE RIGHT. THE MECHANIC TEST DROVE THE VEHICLE WHEN SUDDENLY THE VEHICLE BEGAN SWERVING TO THE LEFT AND RIGHT. ALSO THE VEHICLE MADE A STRANGE SOUND WHEN THE CONSUMER BACKED UP AND TURNED TO THE RIGHT. *JB

04/16/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/26/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WBBUF87J66X******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DRIVER APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOTALED. THE CONTACT SUFFERED INJURIES AND A POLICE REPORT WAS FILED. THE VHEICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,290.

04/10/2010
Components: TIRES
Incident Date: 04/09/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF72X57B******
Summary

DEAR SIR/MADAM, I HAVE A SERIOUS COMPLAINT AGAINST THE CONTINENTAL CONTIPROCONTACT TIRES THAT CAME WITH MY MERCEDES BENZ E550 AND ALSO THE NEW ONES I RECENTLY PURCHASED. THE CAR HAS ONLY 20K MILES ON IT AND THE SIDE WALLS ON THE TIRES ARE VERY WEAK. I HAD 1 BUBBLE EACH DEVELOP ON 2 OF THE TIRES THAT CAME WITH THE CAR AFTER DRIVING OVER 2 SMALL POTHOLES RECENTLY. I ALSO HAD A SIDEWALL ISSUE ON THE THIRD TIRE THAT CAME WITH THE CAR AND THE NEW ONE I JUST PURCHASED. THE RECENT INCIDENT WAS THE WORST WHERE BOTH SIDEWALLS BURST OPEN WHEN I HIT A POT HOLE. I REALLY THINK THAT THE QUALITY OF THE TIRES IS VERY POOR BECAUSE IT SEEMS TO BE IMPACTING THE SIDEWALLS. I WOULD LIKE TO DISCUSS THIS WITH SOMEONE AT THE SUPERVISOR AND DIRECTOR LEVEL BECAUSE THIS IS A VERY SERIOUS COMPLAINT. I AM ALSO GOING TO PLACE A COMPLAINT WITH THE INDIANA DEPARTMENT OF TRANSPORT FOR THEIR LACK OF FIXING THESE POT HOLES ON-TIME. I AM THOROUGHLY DISAPPOINTED WITH THE ROAD CONDITIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/26/2010
Components: WHEELS
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUH83J86X******
Summary

ON TWO SEPARATE OCCASIONS IN THE LAST TWO MONTHS, MY CAR HAS EXPERIENCED FLAT TIRES DUE TO A CRACK IN THE WHEEL/RIM. I BELIEVE THE OEM RIMS MAY BE DEFECTIVE AS IT IS UNCHARACTERISTIC FOR A RIM TO CRACK, AND TO HAVE IT OCCUR TWICE IS EXTRAORDINARY. I DO NOT BELIEVE THIS IS A RESULT OF HITTING A POTHOLE, ETC. THE RESULTING FLAT TIRE WHICH OCCURRED ON A BUSY EXPRESSWAY CAUSED A HAZARDOUS DRIVING SITUATION. IN EACH CASE, DUE TO TIRE DAMAGE, I HAD TO REPLACE BOTH THE TIRE AND THE WHEEL/RIM AT A COST OF OVER $600 PER EVENT, OR ABOUT $1,200 TOTAL. THE SERIAL NUMBER ON THE INSIDE OF ONE OF THE WHEELS IS: A2114014702. *TR

02/16/2010
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J26A******
Summary

CAR'S (MERCEDES BENZ E350 SDN 2006) FUEL GAUGE SHOWED THAT THE TANK WAS HALF FULL. ABOUT TEN MINUTES INTO THE DRIVE, THE VEHICLE DECELERATED AUTOMATICALLY FROM 65 MPH TO 0 MPH. POLICE WERE CALLED TO PREVENT A PILE ON CRASH. TOWED CAR TO DEALER WHO FOUND THAT THERE WAS A GAUGE MALFUNCTION. REPLACED GAUGE. TWO MONTHS LATER, THE VERY SAME PROBLEM RECURS. LEADS ME TO BELIEVE THAT THE FUEL GAUGE IS UNRELIABLE CAN CREATE A SAFETY ISSUE ESPECIALLY IN FREEWAY DRIVING, THE VEHICLE HAS BEEN IN THE SHOP FOUR TIMES IN THE LAST THREE MONTHS TO FIX THESE ISSUES. WHILE FIXING THE SENSORS, THE CAR HAD A DISTINCT GASOLINE ODOR ESPECIALLY WHEN TANK WAS FULL. THE DEALER DID A SMOKE TEST AND CONCLUDED THAT THE TANK WAS LEAKING AND HAD TO BE REPLACED. NOW, WITH A NEW TANK, AND NEW SENSORS FOR FUEL SUPPLY, THE EXACT SAME PROBLEM RE-OCCURS. I AM VERY CONCERNED ABOUT THE SAFETY IMPLICATIONS OF A FUEL GAUGE MALFUNCTION. PLEASE NOTE THAT THE FUEL SAFETY LIGHT IN NEVER TRIGGERED WHEN THE GAUGE MALFUNCTIONS SO THE DRIVER HAS NO WAY OF KNOWING THAT THE GAS IS RUNNING OUT. *TR UPDATED 01/13/11 *BF UDDATED 03/24/11

02/13/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/03/2010
Crash: No
Fire: Yes
Vehicle Identification Number: WDBUF87J66X******
Summary

MOTOR OIL LEAKING FROM CAMSHAFT PLUGS AND FROM CAMSHAFT SENSORS LEAKING ON TO HOT MOTOR AND ON TO HOT EXHAUST COMPONENTS CREATING SMOKE WHICH ENTERS THE HEATING/COOLING SYSTEM CAUSING THE NEED TO OPEN WINDOWS IN WINTER. HAVE REPLACED TWO CAMSHAFT PLUGS AT ABOUT 12 MONTHS AGO AT ABOUT 70,000 MILES AND SCHEDULED ANOTHER SERVICE CALL FOR CAMSHAFT SENSOR LEAKING OIL AT ABOUT 88,000 MILES. INTERNET SITES SHOW SIMILAR FAILURE ON CAMSHAFT MAGNET SENOR COMPONENT. *TR

02/02/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE CONTACT STATED THAT THE FUEL PUMP WHICH IS LOCATED UNDER THE DRIVERS SEAT WAS LEAKING. THE SEATS AND THE CARPET WERE SATURATED WITH FUEL DUE TO THE LEAK. THE DEALER REPAIRED THE FUEL PUMP THAT WAS LEAKING. THE MANUFACTURER WAS NOT NOTIFIED AFTER THE VEHICLE WAS TAKEN TO THE SERVICE CENTER. THE FAILURE MILEAGE WAS 94,000.

01/21/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J36X******
Summary

HORN DID NOT SOUND/BLOW EVEN KEY WAS IN THE IGNITION. IT SOUND/BLOW ONLY IF CAR/ ENGINE IS RUNNING. *TR

01/05/2010
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/27/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

SRS SYSTEM SHUT DOWN ON 2006 MERCEDES BENZ 350E 4-MATIC. LIGHT CAME ON DASH NOTIFYING ME OF THE FAILURE OF THE SYSTEM. TOOK TO DEALER WHO INFORMED ME OF CODE 9103 "RESISTANCE IN DRIVERS AIRBAG" INFORMED THAT HARNESS IN STEERING COLUMN WAS DESIGNED TOO SHORT AND WHEN STEERING WHEEL IS TELESCOPED OUT THE WIRE WILL EVENTUALLY BREAK SHUTTING DOWN THE SRS SYSTEM. REPLACEMENT PART # 211-440-4509 IS A LONGER HARNESS DEMONSTRATING THAT MERCEDES IS AWARE OF THE DEFECT. R&R REQUIRES REMOVAL OF STEERING COLUMN COVER, 3 HOURS OF LABOR, COSTING OVER $600 INCLUDING DIAGNOSIS. SINCE THE PROBLEM IS KNOWN TO THE MANUFACTURER AND RESULTS IN AN INEFFECTIVE SAFETY SYSTEM, THESE HARNESSES SHOULD BE RECALLED. *TR

12/30/2009
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J16X******
Summary

MERCEDES BENZ 2006 E350. THE STEERING WHEEL ELECTRICAL HARNESS IS TO SHORT AND COMES APART DISABLING ALL AIRBAGS. THE DEALER SAYS THAT THIS IS A COMMON PROBLEM AND THAT THE COMPANY WON'T PAY TO CORRECT IT. THE REPAIR IS PROHIBITIVE AT $715.00 THIS IS DEFINITELY A SAFETY DEFECT!! *TR

11/03/2009
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING THE CHECK ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP AND A TECHNICIAN CONCLUDED THAT THE TIMING CHAIN CAM-SHAFT FAILED. THE CURRENT AND FAILURE MILEAGES WERE 87000.

11/02/2009
Components: SUSPENSION
Incident Date: 08/20/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUH76J26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ E 55. WHILE DRIVING 65 MPH HE HEARD 2 LOUD POPS AND THEN THE VEHICLE COLLAPSED TO THE GROUND. SPARKS FLEW ALL OVER THE HIGHWAY, WHICH ALMOST CAUSED A MAJOR CRASH. THE AIR BAG SUSPENSION ON THE REAR OF THE VEHICLE HAD BLOWN. HE WAS ABLE TO PULL THE VEHICLE OVER TO CALL THE ROADSIDE ASSISTANT, BUT THE WAIT TIME WAS TOO LENGTHY. HE THEN DROVE THE VEHICLE HOME AT VERY LOW SPEEDS FROM PENNSYLVANIA TO VIRGINIA. PRIOR TO THE FAILURE, THREE DIFFERENT SUSPENSION REPAIRS WERE PERFORMED. HE DROVE THE VEHICLE TO THE MANUFACTURER SERVICE CENTER TO HAVE THE VEHICLE REPAIRED. HE ADVISED THE TECHNICIANS THAT EVERY TIME THE VEHICLE WAS STARTED AIR WOULD LEAK UNDERNEATH THE VEHICLE. THE MANUFACTURER FEELS THIS VEHICLE WAS DAMAGE UPON DELIVERY AND FEELS THE DEALER KNEW ABOUT THE DAMAGE TO THE REAR AIR BAG SUSPENSION. THEY SPECULATED THAT THERE ARE MANY OTHER YEAR MAKE AND MODEL WITH THIS SAME FAILURE. CONTACT THE CURRENT MILEAGE WAS 14,600. THE FAILURE MILEAGE WAS 4,500.

09/23/2009
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/07/2007
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT OCCURRED AT 45000 MILES AND REMAINS ACTIVE TO DATE. DURING THE FIRST OCCURRENCE THE DEALER PERFORMED AN INSPECTION OF THE VEHICLE, REPORTED NO ISSUES, AND ADVISED THAT THE LIGHT SHOULD BE IGNORED AS A FALSE ALARM. SUBSEQUENT TO THE INITIAL INSPECTION THE VEHICLE WAS TAKEN IN FOR SERVICING, AT WHICH TIME A PART (CAM SENSOR) REPLACEMENT WAS PROVIDED. MOST RECENTLY THE VEHICLE WAS TAKEN IN FOR EPA SANCTIONED EMISSIONS TESTING AT A FACILITY IN THE STATE OF WISCONSIN. THE VEHICLE FAILED THE TEST. THIS WAS REPORTED TO THE DEALER AND MANUFACTURER; HOWEVER NEITHER ARE PROVIDING A COST FREE SOLUTION TO RESOLVE THE ISSUE. THE DEALER HAS QUOTED A MINIMUM COST OF $6500, AND STILL NO GUARANTEE THAT IT WILL RESOLVE THE ISSUE. IT IS MY POSITION THAT THE VEHICLE HAD A PREEXISTING CONDITION, AND THAT THE DEALER FAILED TO INFORM THE NATURE AND MAGNITUDE OF THE PROBLEM AT THE TIME OF PURCHASE WHEN THE VEHICLE WAS UNDER WARRANTY. FURTHERMORE IT HAS BEEN DISCOVERED THE NHTSA HAS RELEASED SERVICE BULLETINS ON THE MENTIONED ISSUE. AT THIS POINT IT IS UNCLEAR HOW AN EPA SANCTIONED REQUIREMENT CAN BE FULFILLED IF THE DEALER AND MANUFACTURER ARE FAILING TO PROVIDE A REMEDY. *TR

06/18/2009
Components: STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,EQUIPMENT
Incident Date: 05/24/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

SEVERAL SERVICE BULLETINS ON MERCEDES-BENZ E350'S. TO INCLUDE BUT NOT LIMITED TO KNOCKING/RUMBLING BULL.#10016629. DEALER SAYS THAT ARE NOT RESPONSIBLE FOR THIS. PLEASE ASSIST. *TR

06/10/2009
Components: AIR BAGS
Incident Date: 03/20/2009
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

MY MERCEDES-BENZ E350, 2006 MODEL GOT AN ACCIDENT ON MAR 20, 2009. MY CAR WAS PUSHED BY THE BACK CAR INTO THE FRONT SUV AND SLID INTO SUV'S BOTTOM. MY CAR WAS TOTAL DAMAGED. MY SEAT BELT WAS STUCK. MY CAR'S FRONT HOOD WAS PUCKERED UP AND BACK BUMPER WAS PUSHED ALMOST 90 DEGREE. BUT MY DRIVER'S AIRBAG WAS NOT DEPLOYED. AIRBAGS OF THE CAR HIT MY BACK WAS DEPLOYED. *TR

05/23/2009
Components: TIRES
Incident Date: 05/13/2009
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26JX6A******
Summary

A SET OF MICHELIN TIRES WAS PURCHASED FROM COSTCO AND MOUNTED ON MY 2006 MERCEDES ABOUT ONE YEAR AGO. THE MORNING AFTER THE FIRST 6,000-MILE TIRE ROTATION, THE FRONT TIRE ON THE DRIVER'S SIDE COMPLETELY SEPARATED FROM THE VEHICLE ON I-40 WEST OF ALBUQUERQUE, NM. COSTCO PAID FOR A REPLACEMENT TIRE AND DAMAGE TO THE RIM. THEN, ON MAY 13, 2009 ANOTHER ONE OF THE ORIGINAL SET OF MICHELIN TIRES SEPARATED IN A SIMILAR FASHION AGAIN ON I-40, NEARLY CREATING A MAJOR TRAFFIC FATALITY. THREE SEMI-TRUCKS ADEPTLY SWERVED TO AVOID COLLIDING WITH MY VEHICLE. THIS TIME, I HAD TO PAY $1,724 TO REPAIR DAMAGE TO THE SHOCK ABSORBER AND WHEEL WELL ON THE REAR END OF THE PASSENGER SIDE. THE COST ALSO INCLUDES $880 THAT I PAID FOR A NEW SET OF MICHELIN TIRES FROM THE MERCEDES DEALERSHIP, WHICH INFORMED ME THAT THEIR TIRES WERE NOT COMPROMISED BY EXTENDED STORAGE IN WAREHOUSES (I.E., DRY-ROTTING). COSTCO OFFERED TO PUT ANOTHER NEW SET OF THEIR TIRES ON MY VEHICLE, BUT I REFUSED TO TAKE THE RISK OF HAVING OLD DRY-ROTTED TIRES PLACED ON MY VEHICLE AGAIN. CONSEQUENTLY, COSTCO REFUSED TO PAY ANY OF THE $880 CHARGE FOR THE NEW MERCEDES DEALERSHIP TIRES. NOTE: THE FIRST INCIDENT WAS REPORTED TO THE POLICE AND AAA TOWED THE CAR ON BOTH OCCASIONS. *TR

01/15/2009
Components: TIRES
Incident Date: 01/01/2008
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E350. THE VEHICLE HAS A SET OF CONTINENTAL TIRES. WHILE DRIVING 30 MPH, TWO TIRES FAILED BEYOND REPAIR. THE CONTACT STATED THAT THERE WERE AT LEAST 3,000 MILES ON THE TIRES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN, TIRE LINE, SIZE, AND DOT NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 5,000.

12/30/2008
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/20/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E350. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN JERKING VIOLENTLY. THE JERKING WOULD INTENSIFY WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. THE TACHOMETER GAUGE DISPLAYED BETWEEN 50-70 IN THE RED ZONE WHENEVER SHE DEPRESSED THE ACCELERATOR PEDAL. SHORTLY AFTERWARDS, THE VEHICLE STALLED. AFTER APPROXIMATELY 10-15 MINUTES,THE VEHICLE WAS ABLE TO BE RESTARTED AND DROVE NORMALLY. THE VEHICLE HAS BEEN TAKEN TO THE REPAIR SHOP ON NUMEROUS OCCASIONS AND THE CONTACT WAS INFORMED THAT THE TIMING BELT NEEDED TO BE REPLACED. IN ADDITION, TWO HEAD GASKETS WERE BLOWN AND ALSO NEEDED TO BE REPAIRED. THE INCIDENT OCCURRED TWICE WITHIN 30 DAYS. THE FIRST REPAIR ONLY CORRECTED THE FAILURE FOR A FEW WEEKS. THE CONTACT BELIEVES THAT A RECALL SHOULD BE ISSUED SO THAT THE VEHICLE CAN BE PROPERLY REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 42,000.

09/22/2008
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/10/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J86A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E320. THE CONTACT TOOK THE VEHICLE TO THE DEALER EVERY 4-6 WEEKS DUE TO A LOUD SOUND COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPLACED THE BRAKE PEDAL, ALL THE SWITCHES RELATING TO THE BRAKES, THE COMPUTER WAS SHUT DOWN THREE TIMES, SENSORS WERE REPLACED, AND THE BALL IN THE BRAKES WERE REPLACED, WHICH ALLOWED CARBON DIOXIDE TO LEAK INTO THE BRAKE SYSTEM. THE NINTH TIME THE VEHICLE WAS TAKEN TO THE DEALER, THE CONTACT WAS INFORMED THAT THE BRAKES COULD NOT BE REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND CURRENT MILEAGE WAS 28,000. UPDATED 10/14/08 *BF

09/17/2008
Components: SEATS
Incident Date: 09/06/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUH87J46X******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E350 WAGON. WHENEVER THE CONTACT PLACES THE VEHICLE INTO WAGON MODE, SHE IS UNABLE TO ADJUST THE PASSENGER SEAT IN ORDER TO ALLOW A PASSENGER TO SAFELY TRAVEL IN THE VEHICLE. THE DEALER STATED THAT THE VEHICLE WAS MANUFACTURED IN THAT PARTICULAR MANNER. THE ISSUE WAS NOTICED EVER SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 18,000 AND FAILURE MILEAGE WAS 10,000. UPDATED 07/28/09 *BF THE CONSUMER STATED THE PASSENGER SEAT WOULD NOT ADJUST. IT POSITIONED THE PASSENGER TO CLOSE TO THE AIR BAG AND WINDSHIELD. UPDATED 07/30/09.*JB

09/05/2008
Components: POWER TRAIN
Incident Date: 09/03/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUH56J86A******
Summary

THE TRANSMISSION (7 SPEED) IN MY MERCEDES E350 WAGON EXPERIENCED A "VALVE BODY" FAILURE THAT DISABLES ALL STEERING BOOST, BRAKE BOOST, ABS SYSTEM, ESP SYSTEMS AND TRANSMISSION CONTROL. THIS FAILURE IF IT OCCURS DURING TRAVEL WILL MAKE IN ALMOST IMPOSSIBLE TO STEER OR BRAKE OR CONTROL THE TRANSMISSION. THE ELECTRONIC BRAKE AND STABILITY CONTROLS SYSTEMS FAIL. THE FAILURE OF MY VEHICLE OCCURRED WHILE STOPPED BUT, HAD I BEEN IN TRAVEL I WOULD NOT HAVE HAD MUCH CONTROL AND WOULD NOT HAVE BEEN ABLE TO RESPOND TO NORMAL TRAFFIC CONDITIONS IN A SAFE WAY. *TR

08/27/2008
Components: STRUCTURE
Incident Date: 08/25/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF70J46A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ E500. WHILE DRIVING 25 MPH, THE SUBFRAME FAILED ON THE VEHICLE. THE REAR DRIVER'S SIDE WHEEL WAS UNSTABLE AND WOULD SWAY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS A DEFECT IN THE WELD OF THE SUBFRAME. THE MANUFACTURER STATED THAT BECAUSE OF THE WATER DAMAGE, THE WARRANTY WAS VOID AND WOULD NOT ASSIST IN THE REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 21,000.

02/25/2008
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/25/2008
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

I HAD MY CAR MAYBE 2 MONTHS BEFORE I STARTED HAVING PROBLEMS TRANSMISSION FIRST THEY SAID A TRANSMISSION MODULE WAS BURNED OUT AND IT HAD A RECALL I TOOK IT BACK SEVERAL TIMES I WASN'T NOTIFIED OF THIS ISSUE BUT KEPT HAVING IT. (PARK PLACE DALLAS) THEN I TOOK IT TO AUSTIN THEY WORKED ON IT SEVERAL TIMES SAME ISSUE NOW NOV THE ISSUE WAS SO BAD I WAS GOING DOWN THE STREET 25 MPH COULDN'T GO ANY FASTER AND WHEN THEY PICKED UP THE CAR THEY SAID THEY COULDN'T FIND IT BUT A SOLENOID SWITCH HAD BURNED OUT I THOUGHT IT WAS THE HEATER THEY SAID IT WAS A RECALL ON THIS PART ALSO 3 WEEKS LATER BURNING AGAIN DRAGGING AGAIN WHEN DRIVING THEY SAID THE SOLENOID SWITCH RECALLED AGAIN. THEY KEPT THE CAR UNTIL 2/25/2008 SINCE CHRISTMAS EVE . I CALLED CORPORATE AND THEY HAD A REP WHO CONTACTED MERCEDES OF GEORGETOWN ,TX THEIR RESOLUTION WAS FOR ME TO PAY ANOTHER 15-20 THOUSAND DOLLARS AND THEY WOULD GIVE ME A NEW VEHICLE . I CALLED AN ATTORNEY WHO SAID THEY COULD SWITCH VIN NUMBERS WITH MY LENDER AND REPLACE THIS JUNK THAT I AM DRIVING. I CAME TO MERCEDES LOOKING FOR A DEPENDABLE CAR GAVE THEM $20,000 DOWN ON A $58,000 CAR THINKING THAT FOR AT LEAST 7 TO 8 YEARS FOR THIS PRICE I WOULD HAVE A DEPENDABLE CAR THIS CAR IS JUNK WHY MUST I CONTINUE TO ADD ON TO MY PAYMENT DUE TO THEIR MESS EVERY ITEM RECALLED HAS BEEN RECALLED AT LEAST 2 TIMES IT'S ALSO NOT FAIR THEY DIDN'T NOTIFY OTHER BUYERS WHAT WILL THEY DO WHEN THEY NO LONGER HAVE WARRANTIES . *TR

08/21/2007
Components: TIRES
Incident Date: 08/21/2007
Crash: No
Fire: No
Summary

MY CAR, A 2006 MERCEDES E350 HAS HAD FOUR (4) FLAT TIRES IN ABOUT ONE YEAR'S TIME. I HAVE HAD DISCUSSIONS WITH AT LEAST THREE OTHER PEOPLE WHO HAVE EXPERIENCED THE SAME ISSUE WITH THEIR MERCEDES'. I HAVE BEEN TOLD THAT THIS IS DUE TO THE LOW PROFILE TIRES ON THE CAR. THEY SUPPOSEDLY PROVIDE BETTER HANDLING BUT ARE MORE SUSCEPTIBLE TO FLAT TIRES WHEN HITTING MINOR POTHOLES ETC. FOUR FLAT TIRES IN ABOUT A YEAR IS UNACCEPTABLE FROM A SAFETY STANDPOINT. THIS CAR IS UNSAFE TO DRIVE WITH THESE TIRES IN PLACE. THE DEALER DOES NOT ACKNOWLEDGE THIS ISSUE. *TR

07/31/2007
Components: POWER TRAIN
Incident Date: 07/18/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J86A******
Summary

MY MERCEDES BENZ E-350 HAS INTERMITTENTLY EXPERIENCED PROBLEMS WITH ITS 7-SPEED TRANSMISSION. THE TRANSMISSION LOCKS UP IN A HIGH GEAR AND WILL NOT SHIFT EITHER AUTOMATICALLY OR MANUALLY. THE ONLY WAY TO CLEAR THE PROBLEM IS TO TURN OFF THE ENGINE AND RESTART. TWICE IN THE LAST WEEK IT HAS RESULTED IN NEAR COLLISIONS. DEALER FIX OF TOPPING OFF TRANSMISSION FLUID AND RESETTING THE COMPUTER DOESN'T SOLVE PROBLEM.*JB

05/09/2007
Components: STRUCTURE
Incident Date: 05/02/2007
Crash: No
Fire: No
Summary

THE CLEAR COAT PAINT ON THE 2006 MERCEDES BENZ E350 AWD IS PEELING ON THE LOWER RIGHT REAR DOOR.*AK

02/09/2007
Components: VISIBILITY
Incident Date: 02/06/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J36A******
Summary

I WAS DRIVING MY MERCEDES E350 ON THE HIGHWAY AT 60 MPH WHEN I HEARD AN EXPLOSION. THE SUNROOF HAD EXPLODED WHILE I WAS DRIVING AND SHOWERED GLASS SHARDS INTO THE INTERIOR. MOST OF THE GLASS LANDED IN THE REAR OF THE VEHICLE. WE COULD NOT FIND ANY ROCKS OR THE LIKE INSIDE THE VEHICLE AFTERWARDS. ANYONE WHO HAD BEEN IN THE BACK SEAT WOULD HAVE BEEN INJURED BY THE VERY SHARP GLASS FRAGMENTS. ALTHOUGH I WAS EXTREMELY STARTLED I WAS ABLE TO KEEP CONTROL OF THE VEHICLE. I DON'T KNOW IF A ROCK BROKE THROUGH THE GLASS OR WHETHER THE GLASS SIMPLY EXPLODED. *NM

01/23/2007
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2007
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J86X******
Summary

CAR WILL NOT START. THE CAR IS 8 MONTHS OLD AND THERE IS AN ELECTRICAL PROBLEM OF SORTS THAT WILL CAUSE THE RADIO TO DIE, NAVIGATION SYSTEM TO DIE, PHONE ON MASTER PANEL TO DIE AND THEN POWER STEERING WILL BE LOST. WITHIN 12 HOURS OF THIS HAPPENING THE CAR WILL NOT START AND THE ELECTRONIC KEY WILL NOT OPEN THE DOOR AS THE ENTIRE CAR IS DEAD. THE MERCEDES DEALERSHIP HAS CHECKED OUT THE CAR AND REPLACED THE ENTIRE MASTER PANEL, AND THE INSTANCES STILL OCCUR. THEY HAVE PERFORMED MANY DIAGNOSTIC TESTS OVER A 7 DAY PERIOD, AND THEY STILL CAN NOT DETERMINE WHAT THE CAUSE. THE UNCERTAINTY AND UNRELIABILITY OF THE CAR MAKES IT UNNERVING FOR A FEMALE TRAVELING SALES PERSON. YOU JUST NEVER KNOW WHEN YOU WILL GET STUCK. *NM

01/21/2007
Components: AIR BAGS
Incident Date: 12/28/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF65J53A******
Summary

ON DECEMBER 28 2006 I TOOK MY 2003 MERCEDES BENZ E320 TO MERCEDES BENZ OF MANHATTAN BECAUSE THE SRS (SAFETY RESTRAINT SYSTEM) LIGHT CAME ON IN THE DASHBOARD. THE TECHNICIANS DETERMINED THAT THE SRS CONTROL UNIT WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE SRS CONTROL UNIT IS RESPONSIBLE FOR DEPLOYING THE AIR BAGS AND TENSIONING THE SEAT BELTS IN CASE OF AN ACCIDENT. I PURCHASED MY CAR USED FROM A NISSAN DEALERSHIP WITH A BUMPER TO BUMPER EXTENDED WARRANTY FROM QUALITYGUARD PLUS 615-725-1000 POLICY #QSDL01651641 EXPIRES: 07-01-2007. THE WARRANTY COMPANY WAS INFORMED OF THE ABOVE, BUT REFUSED TO PAY FOR REPAIRS CLAIMING THAT THE PART WAS NOT COVERED UNDER THE WARRANTY. I ASKED THEM WHY, AND THEY JUST REPEATED, ITS NOT COVERED. I THINK I DESERVE A BETTER ANSWER THAN THAT, ESPECIALLY WHEN IT COMES TO MY PERSONAL SAFETY AND THE SAFETY OF MY FAMILY. I THINK IT SHOULD BE COVERED. YOU ASSISTANCE WITH THIS MATTER WOULD BE APPRECIATED. *NM

01/11/2007
Components: EXTERIOR LIGHTING
Incident Date: 01/11/2007
Crash: No
Fire: No
Summary

IN MY OPINION, THE NHTSA DROPPED THE BALL WHEN THEY APPROVED THE HID AUTOMOBILE HEADLIGHT SYSTEM ON SOME NEWER MODEL CARS. THE GLARE THESE HEADLIGHTS PRODUCE IS VERY DISTURBING AND IN MY OPINION,THIS STANDARD SHOULD BE REVISITED AGAIN BY THE NHTSA, AND REVISED WITH NEW ANTI-GLARE PARAMETERS. *JB

12/20/2006
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/16/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J96A******
Summary

NO CHILD SAFETY LOCKS FOR THE REAR SEATS. THE CHILD IS ABLE TO OPEN THE DOOR WHILE THE CAR IS AT SPEED. THE DOORS DO LOCK AUTOMATICALLY AT 9 MPH BUT YOU CAN OPEN THE DOOR BY PULLING THE LOCK UP THEN PULLING THE DOOR HANDLE OPEN. *NM

11/05/2006
Components: AIR BAGS
Incident Date: 10/28/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF26J36A******
Summary

(1)ERROR MESSAGE ON VEHICLE TO RETURN VEHICLE TO SERVICE BECAUSE OF SRS FAILURE. (2) DEALER TOLD ME THAT THIS FAILURE RESULTS IN NON DEPLOYMENT OF AIR BAGS AND SEAT BELT TENSIONERS, AND TOLD ME IT WAS NOT SAFE TO DRIVE THE VEHICLE. (3) DEALER REPLACED 5 CABLES, 10 CABLE CONNECTORS, 1 FUSE ELEMENT AND REPROGRAMMED COMPUTER. BY THE WAY, CONSUMER FORUMS AND BLOGS REFERENCE MANY IDENTICAL MERCEDES SYSTEM FAILURES. *NM

10/10/2006
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 09/07/2006
Crash: Yes
Fire: No
Vehicle Identification Number: WDBUF56J56A******
Summary

DT*: THE CONTACT STATED THERE WAS A STRANGE ODOR LIKE ROTTEN EGGS OBSERVED IN THE VEHICLE. WHILE STOPPED AND WAITING FOR A PARKING SPACE TO OPEN UP, THE ENGINE REVVED AND ACCELERATED FORWARD ALTHOUGH THE BRAKES WERE DEPRESSED. THE SPEED AT IMPACT WITH THE OTHER VEHICLE WAS 40 MPH. AFTER THE IMPACT THE IGNITION WAS TURNED OFF HOWEVER THE ENGINE WAS RACING AND THE FRONT WHEELS WERE STILL SPINNING AND SMOKING. THE SEATBELTS WERE WORN AT THE TIME OF IMPACT, BUT REMOVED TO EXIT THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT WAS SENT TO THE HOSPITAL.

08/22/2006
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUH8736X1******
Summary

SUBMISSION FOR DEFECTIVE 2006 MERCEDES E-350 STATION WAGON FROM PLAZA MOTORS COMPANY. *TS THE CONSUMERS PURCHASE STATION WAGONS BECAUSE THEY OFTEN PURCHASE ITEMS THAT CANNOT BE CARRIED IN A SEDAN. THE OPERATOR'S MANUAL GIVES DIRECTION AS TO HOW TO LOWER THE BACK SEATS TO EXPAND THE CARGO COMPARTMENT. THE PROBLEM IS THAT WHEN THE REAR SEATS WERE LOWERED THE FRONT PASSENGER SEAT COULD NOT BE SLID BACK, USING THE CONTROLS ON THE SIDE OF THE DOOR, FOR AN ADULT PASSENGER TO RIDE IN THE FRONT SEAT. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THIS WAS A DESIGN PROBLEM ORIGINATING IN GERMANY. *NM

03/01/2006
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/22/2006
Crash: No
Fire: No
Vehicle Identification Number: WDBUF83J36X******
Summary

DT*: THE CONTACT OWNS A 2006 MERCEDES BENZ E CLASS, AND STATED WHILE DRIVING 30 MPH, ALL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE BRAKES WERE APPLIED, BUT THERE WAS NO STOPPING POWER. THE BRAKES WERE APPLIED HARDER AND THERE WAS SLIGHT POWER AND THE VEHICLE COASTED TO A STOP. THE DEALERSHIP WAS CALLED AND SUGGESTED THE VEHICLE BE TURNED OFF AND ON TO RESTORE BRAKING POWER. THE VEHICLE WAS THEN DRIVEN TO THE DEALERSHIP. WHILE STOPPING AT THE DEALERSHIP, THE BRAKES LOST POWER AGAIN. THE DEALERSHIP DETERMINED THERE WAS A LOOSE WIRE IN THE BRAKING SYSTEM AND REPAIRED THE VEHICLE. UPDATED 3/28/2006 - *NM

10/04/2005
Components: POWER TRAIN
Incident Date: 10/04/2005
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J46A******
Summary

AUTOMATIC TRANSMISSION IS MALFUNCTIONING, FAIRLY CONSISTENT AT LOW SPEEDS. *JB

09/11/2005
Components: POWER TRAIN
Incident Date: 09/11/2005
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J76A******
Summary

I PURCHASED A 2006 MERCEDES E350 IN AUGUST 13 AND TODAY WITH 1175 MILES ON THE ODOMETER; THE TRANSMISSION FAILED. I WAS DRIVING ABOUT 30 MPH AND ALL OF A SUDDEN; THE ENGINE HIGH REVVED LIKE IT WENT INTO NEUTRAL. THE VEHICLE WAS STUTTERING LIKE THE CLUTCH WAS SLIPPING (THE CAR IS A AUTOMATIC) AND WAS BARELY MOVING; I PULLED OFF TO THE SIDE AND CONTACTED SOS SYSTEM. THERE WAS NO CHECK ENGINE FAILURES ON THE OBC. *NM

08/26/2005
Components: POWER TRAIN
Incident Date: 07/26/2005
Crash: No
Fire: No
Vehicle Identification Number: WDBUF56J96A******
Summary

TRANSMISSION FAILED ON 07-26-2005 LEFT ME STRANDED ON STREET IN HILLSIDE NJ CAR HAD TO BE TOWED TO DEALERSHIP. THEY INDICATED IT WAS A COMPUTER PROBLEM MALFUNCTION AND REPLACED COMPUTER. TRANSMISSION STILL HAVING SLIPPING OCCASIONALLY SVC DEPT SAID THEY FIND NOTHING WRONG. MB IGNORING MY REQUEST FOR A NEW CAR. *JB

08/02/2005
Components: TIRES
Incident Date: 07/12/2005
Crash: No
Fire: No
Vehicle Identification Number: WDBUF87J06X******
Summary

MERCEDES BENZ E350 TIRE EQUIPMENT BURST WHILE DRIVING.***NO ANSWER REQUIRED***. *MR THE CONSUMER REQUEST REIMBURSEMENT FOR THE COST OF THE NEW TIRE INSTALLED ON THE VEHICLE. *NM

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