EN

2006 Mercedes-Benz R-Class 4-DR.

4
Recalls
123
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

123 Complaints

for 2006 MERCEDES-BENZ R-CLASS
11/12/2021
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E46A******
Summary

I was purchasing a 2006 Mercedes Benz R500 Black on November 3,2021, VIN: [XXX]. in the process of driving the vehicle less than ten miles, part of the part of transmission case broke off. The steering was hard to turn and this is a Salvage vehicle. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

09/02/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS
Incident Date: 08/25/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB75E76A******
Summary

THE VEHICLE'S REAR DRIVERS SIDE BRAKE OR REVERSE LIGHT WOULD NOT GO OFF FOR A WEEK (TO MY KNOWLEDGE) AND WHILE SITTING IN THE PASSENGER SIDE I TURNED ON THE HEAT WARMING DEVICE AND THERE WAS NO PROBLEM. IT WAS AFTER WE HAD BEEN SHOPPING AND RETURNED TO THE VEHICLE DID WE NOTICE A SMELL OF SOMETHING BURNING, BUT COULD NOT TELL WHERE IT WAS COMING FROM. STILL UNAWARE THAT A FIRE COULD START FROM THE BACK OF THE VEHICLE, IS WHEN WE REALIZED THAT THE CARGO AREA OF THE VEHICLES SIDE PANEL WAS IN COMPLETE FLAMES! THUS, CAUSING PHYSICAL AND MENTAL INJURIES, SMOKE AND PROPERTY DAMAGE AND A COMPLETE SENSE OF INSECURITY. THE VEHICLES MAIN SECURITY FEATURE NEVER WARNED US OF ANY POTENTIAL LIFE THREATENING DANGER AS IT WOULD IF MY TIRE WAS LOW AND THE ON CALL SYSTEM FAILED TO BE HELPFUL WHEN TRYING TO GET HELP, FOR WE WERE ONLY ABLE TO HEAR THE REPRESENTATIVES BUT NOT COMMUNICATE WITH THEM WHICH LED TO 5 REPRESENTATIVE DISCONNECT CALLS.

07/16/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E36A******
Summary

AS I WAS DRIVING DOWN THE HIGHWAY I PRESSED ON GAS PEDAL AND VEHICLE MADE A VERY LOUD CHAIN WHINE NOISE AND IT CUT OFF IN THE MIDDLE OF HIGHWAY AND NEVER STARTED BACK UP.

06/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E66A******
Summary

VEHICLE HAS BEEN UNDRIVEABLE ON AND OFF FOR 6 MONTHS WITH DEFECTIVE STARTER WIRING HARNESS WHICH THE WIRES ARE EXPOSED, AND STARTING INTERMITTENTLY. TOWED FROM THE STREET 2 MONTHS AGO AND SITTING AT THE MECHANIC TRYING TO HELP ME. MERCEDES BENZ HAS A SAFETY RECALL #2006040002 FOR THE EXACT PROBLEM. THEY TELL ME IT IS FOR THE 2006 R350 AND NOT THE R500 MAYBE BECAUSE THEY WERE VERY LIMITED. THESES MODELS ARE THE SAME BUILT CHASSIS EVERYWHERE, INCLUDING THE STARTER WIRING HARNESS, EXCEPT I HAVE THE UPGRADED V8. AND THEY REFUSE TO FIX. SINCE THIS HAS CAUSED ME BREAK DOWN ISSUES AND IS A POTENTIAL SAFETY HAZARD AS DESCRIBED. I HAVE PAID $1200 A YEAR AGO TO REPLACE A DEFECTIVE WIRE HARNESS INSIDE THE CHASSIS, AS THE CAR SMOKED AND ALMOST CAUGHT FIRE AS I HAD TO PULL OFF THE ROAD AND TOW. AM I STUCK AGAIN?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E66A******
Summary

AS PER RECALL#2006040002 IS THE EXACT PROBLEM I AM HAVING NOW. THE STARTER WIRING HARNESS IS DEFECTIVE AND EXPOSED, AND CAR IS DISABLED AT MERCEDES MECHANIC SITE. MBUSA SAYS IT IS ONLY TO CERTAIN R500S AND VIN SPECIFIC. I AM CONFUSED SINCE THIS IS LIMITED PRODUCTION.

12/29/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E26A******
Summary

MY ABS MY EESP MY BRAKE LIGHT AND CHECK ENGINE LIGHT MINE ANYWAYS THE WHOLE CLUSTER IS GOING CRAZY IT'S HARD TO SHIFT DOWN WHEN I'M COMING TO A STOP NOT ALL THE TIME BUT JUST SOMETIMES SO I GOT A MIND OF ITS OWN MY SPEEDOMETER GOES UP AND DOWN IT SAYS CHECK MY TIRE PRESSURE WHEN IT'S GOOD MY SRS LIGHT COMES ON MY BRAKES LIGHTS COMES ON IT SAYS DIONOSTIC RIG TEST, ABS LIGHT SAYS DIONOSTIC RIG TEST, ESPECIALLY LIGHT SAYS DIONOSTIC RIG TEST. BRAKE LIGHT FLASHES ON AND OFF AND A CONTINUOUS BEEBING. IT ALSO SAYS DO NOT CHANGE GEARS DRIVE TO WORK SHOP.$ YOUR PAPER WILL NOT ALLOW ME TO CHECK OTHER BOXES THAT I'M HAVING PROBLEM WIT

05/14/2019
Components: SEATS
Incident Date: 05/13/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E96A******
Summary

MAY 13, 2019, MY WIFE STARTED THE CAR AND DROVE FOR LESS THAN A MILE WHEN HER DRESS STARTED SMOKING FROM THE DRIVER SEAT THAT WAS ALIGHT. SHE STOPPED THE CAR AND REMOVED OUR 11 MONTH OLD BABY FROM THE BACKSEAT AND CALLED ME. SHE HAS A VIDEO OF THE INCIDENT. I CHECKED ON MERCEDES USA SITE AND FOUND OUT THAT THERE WAS A CLASS ACTION LAW SUITE ON THIS ISSUE. WE WERE NOT NOTIFIED BY EITHER MB OR THE ADMINISTRATOR OF THE CASE. THIS COULD HAVE TURNED OUT DEADLY AS THE BATTERY IS UNDER THE PASSENGER SEAT AND THE FUEL LINES. I TURNED THE CAR ON AND AGAIN , THE SEAT STARTED TO SMOKE. IT IS NOW PARKED IN OUR DRIVEWAY AS MY WIFE AND I ARE SCARED OF PUTTING OUR KIDS IN IT. I CONTACTED MB USA AND THEY DIRECTED ME TO THE ADMINISTRATOR OF THE LAW SUITE. THIS CAN CREATE DANGEROUS OR EVEN DEADLY SITUATIONS IF MY WAS ON A HIGHWAY AND COULD NOT STOP OR FIE ESCALATES RAPIDLY WITH OUR CHILD IN THE BACK SEAT.

02/15/2019
Components: SERVICE BRAKES
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

MERCEDES 2006 WHEN I BRAKE THE CAR WILL KEEP GOING. SUDDEN ACCELERATION. THIS HAS HAPPEN TWICE AND I HAVE NOT OWNED THE CAR FOR A YEAR. I COULD KILL SOMEONE. TOOK IT TO DEALER AND THREE DIFFERENT SHOPS AND NO ONE KNOWS WHAT I'M TALKING ABOUT HELP

01/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E66A******
Summary

AFTER DIAGNOSTICS FOUND THAT THE FRONT SAM HAD BEEN UNDER WATER SHORTING THE SAM AND ALMOST CAUSING VEHICLE TO CATCH FIRE. WOULD NEED THE FRONT SAM AND WIRING REPAIR ALONG WITH CONNECTOR REPLACEMENT TO MOVE FORWARD WITH DIAGNOSTIC. THE WATER IS COMING FROM THE FIREWALL ON THE PASSENGER SIDE. WAS AT WORK HAD TO LEAVE IT AT MY JOB BECAUSE IT WOULDN'T START SO THE NEXT DAY I HAD TO HAVE IT TOWED.

08/27/2018
Components: WHEELS
Incident Date: 08/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1734234853******
Summary

COMPLAINT IS DIRECTED TO COURT@GROVEAUTOCENTER.COM IN FOREST GROVE, OREGON. AT TIME OF PURCHASE, TIRES WERE TOTALLY WORN AND DEALER AGREED TO NEW TIRE REPLACEMENT. SUBSEQUENT EVENT REVEALED REPLACEMENT TIRES WERE NOT NEW AND HAD PREVIOUSLY BEEN IMPROPERLY REPAIRED. IN ADDITION, LOAD FACTOR WAS BELOW MINIMUM MANUFACTURERS RATING AND UNSAFE. DEALER REFUSED TO REIMBURSE COST OF NEW AND CORRECT REPLACEMENT TIRES.

04/07/2018
Components: ENGINE
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

TAKATA RECALL. I PURCHASED MY 2006 MERCEDES R350 IN 2016 WITH OVER 100K MILES ON IT. WITH THE ENGINE LIGHT ALREADY ON. I USED A SCANNER TOOL FOR AN ACCURATE DIAGNOSIS. AS IT STATED TWO ISSUES. A CRANK SHAFT SENSOR/ CAM SHAFT SENSOR WAS NEEDED. SO I DECIDED AGAINST MY BETTER JUDGEMENT TO FINALIZE THE PURCHASE ANYWAY. NEEDLESS TO SAY, AFTER I CHANGED THE SENSORS THE PROBLEM STILL REMAINS. AFTER DOING A LOT OF RESEARCH AND SPENT UNNECESSARY MONEY, IT WAS BROUGHT TO MY ATTENTION THAT THE PROBLEM IS IN FACT A FAULTY BALANCE SHAFT INSIDE OF THE ENGINE. DUE TO A MANUFACTURING DEFAULT. THAT WAS COVERED MY MERCEDES IN A RECALL AT ONE POINT BEFORE I HAD PURCHASED THE VEHICLE. FOR SOMETHING AS SERIOUS AS A DEFECTED PART IN A MOTOR SHOULD NOT BE LIMITED TO WHEN YOU PURCHASE THE VEHICLE, BUT WHENEVER IT IS BROUGHT TO THEIR ATTENTION IT SHOULD BE REPAIRED WITHOUT HESITATION SINCE THIS IS A MANUFACTURING DEFAULT AND NOT SOMETHING THAT WAS DONE BY ANY PREVIOUS OWNERS. I WOULD LIKE TO KNOW WHAT IF ANYTHING CAN BE DONE TO HELP ME RESOLVE THIS ISSUE AT HAND. THANKS IN ADVANCE.

04/02/2018
Components: AIR BAGS
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHILE SITTING IN THE VEHICLE AND WAITING TO CHANGE A FLAT TIRE, THE PASSENGER AND DRIVER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE HAD NOT BEEN INVOLVED IN A CRASH. THERE WERE NO INJURIES. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED PRIOR TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

12/15/2017
Components: POWER TRAIN
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E76A******
Summary

THE TRANSMISSION HAS A FAULTY SHIFT SOLENOID THAT CAN ONLY BE REPLACED BY A MERCEDES BENZ DEALER AND THEREFORE IS MANY TIMES MORE EXPENSIVE THAN OTHER REPAIRS. ALSO THIS SOLENOID HAS A WELL ABOVE AVERAGE FAILURE RATE. MY CAR HAS 112,000 MILES AND THE TRANSMISSION BEGAN SHIFTING POORLY AND GOT STUCK IN 4TH GEAR. CAN BECAME VERY JERKY AND ONCE WENT INTO PARK WITHOUT ME SELECTING PARK, THIS HAPPENED AT A STOP LIGHT WITH CARS COMING UP BEHIND ME.

12/12/2017
Components: SUSPENSION
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

YESTERDAY, WHILE PARKED, I NOTICED THE CAR IS LEANING TOWARDS LEFT SIDE. MECHANIC CHECKED AND FOUND THE AIR SPRING BAG WAS LEAKING. ALSO, THE STRUT ON RIGHT GOT SHOT. MANY OWNERS HAVE THE SAME COMPLAINT. I'M SCARED TO TRAVEL WITH MY KIDS AND GRAND KIDS IN THE CAR. THESE CARS MUST BE RECALLED FOR SUSPENSION PROBLEMS. HTTP://WWW.ARFC.ORG/COMPLAINTS/2006/MERCEDES/R350/SUSPENSION/PROBLEM.ASPX

06/15/2017
Components: SEATS
Incident Date: 06/15/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E26A******
Summary

THE HEATED SEATS WERE TURNED ON THE DRIVER SEAT WHILE WAITING IN LINE AT A FAST FOOD DRIVE THRU ON JUNE 15, 2017 AROUND 1:00AM. I PULLED OF AFTER GETTING MY FOOD. THEN WHILE I WAS LEAVING THE PARKING LOT I STARTED TO FEEL REALLY WARM ON MY BACK AND SIDE, HOTTER THAN NORMAL. I STARTED TO SMELL SMOKE! I PULLED OVER QUICKLY AND GOT OUT OF THE CAR AND I REALIZED MY CLOTHING WAS SMOKING AND THE BACK OF MY SEAT WAS ON FIRE. THE FIRE WENT OUT AND MY JACKET AND T SHIRT HAD BURNS AND ASHES ON THEM AND MY DRIVER SEAT HAD LARGE HOLE IN IT.

02/24/2017
Components: ENGINE
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

BALANCE SHAFT GEAR DEFECTIVE APPARENTLY MERCEDES HAS BEEN AWARE OF THIS PROBLEM, CLASS ACTION SUITS HAVE BEEN FILED- NO RECALL YET. I PLAN TO CALL MERCEDES DEALER TOMORROW- DO NOT ANTICIPATE ANY HELP ON THEIR PART - IF THAT'S THE CASE WILL TRY TO JOIN CLASS ACTION SUIT AS THIS IS A KNOWN AND VERY COSTLY -(THOUSANDS OF DOLLARS) PROBLEM FOR NUMEROUS MB VEHICLES- MANY CLASSES FROM 2007 -2011. MERCEDES BENZ WAS APPARENTLY AWARE OF THIS DEFECT WHEN I PURCHASED MY VEHICLE (USED) FROM LOCAL MB DEALER HERE IN NY 2009 AS A PRE OWNED CERTIFIED VEHICLE, WHY WAS I NOT MADE AWARE OF THIS ISSUE THAT MERCEDES KNOWINGLY KNEW AND COME TO FIND OUT A CLASS ACTION LAWSUIT WAS FILED. THE NHTSA NEED S TO LOOK INTO THIS MANY COMPLAINTS HAVE BEEN FILED, MERCEDES SERVICE TECHS WERE MADE AWARE OF THIS ISSUE BUT THEY WERE NOT INSTRUCTED TO LET CUSTOMERS BE KNOWN OF THIS WHEN CARS WERE BROUGHT IN FOR SERVICE. PLEASE LOOK INTO THIS AND RECALLS MUST BE PREFORMED

02/05/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E26A******
Summary

CAR GOES INTO LIMP MODE CANT DRIVE FASTER THAN 20MPH ON FREEWAY VERY DANGEROUS. HAVE TO PULL OVER TURN OFF ENGINE AND RESTART CAR TO RESET. CAR JUST RANDOMLY SHUT OFF ALL ELECTRONICS DIED ON STREET. TOWED CAR TO DEALERSHIP SAYS NEEDS NEW VALVE BODY OF TRANSMISSION. RESEARCHED ONLINE VERY COMMON PROBLEM. DEFECT IN MANUFACTURING AND PARTS.

12/01/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E16A******
Summary

CONSISTENT ISSUES WITH DRIVERS SIDE AIRBAG. SMS LIGHT COMES ON AFTER BEING REPAIRED SPORADICALLY. MULTIPLE REPAIRS DOCUMENTED VIA BOSCHE AND ASE MERCEDES BENZ REPAIR FACILITY. SPOKE WITH HENDRICK MERCEDES BENZ AND THEY ADVISED THAT A VOLUNTARY RECALL FOR THE AIRBAG WAS ISSUED BUT IS NO LONGER HONORED. I WAS NEVER INFORMED OF THE VOLUNTARY RECALL AND THE FACTORY MERCEDES BENZ DEALER IS NO LONGER HONORING THE VOLUNTARY RECALL. I WILL NEED TO GARNER THE PREVIOUS REPAIR INVOICES FROM THE CERTIFIED MERCEDES BENZ REPAIR SHOP.

08/25/2016
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E66A******
Summary

THE WHEEL LUG BOLTS ARE ALL RUSTED

08/03/2016
Components: SUSPENSION
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E26A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT STATED THAT THE SUSPENSION FAILED ON THE FRONT PASSENGER SIDE OF THE VEHICLE WHILE PARKED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPRESSOR, RELAY, FUSE LINK, AIR SUSPENSION, AND CORE RETURN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MORE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

07/19/2016
Components: ENGINE
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

THIS IS A WELL DOCUMENTED ISSUE BUT MERCEDES BENZ REFUSES TO ACKNOWLEDGE THE BALANCE SHAFT AS A DEFECT AND ROAD SAFETY HAZARD. UNFORTUNATELY IT'S GOING TO TAKE SOMEONE'S ENGINE FALLING A PART AT HIGH SPEED CAUSING AN ACCIDENT BEFORE SOMEONE WILL DO SOMETHING WHICH IS TERRIBLE. MERCEDES-BENZ BALANCE SHAFT PROBLEMS AND HOW TO CHECK YOUR CAR. BALANCE SHAFT MERCEDES V6 AND V8 PROBLEMS MERCEDES-BENZ V6 AND V8 ENGINES HAD TIMING CHAIN PROBLEMS CAUSED BY BALANCE SHAFT AND IDLER GEAR FAILURES. MERCEDES PRODUCED CERTAIN MODELS WITH DEFECTIVE GEARS IN THEIR BALANCE SHAFTS (M272 ENGINES) OR WITH DEFECTIVE IDLE GEARS ( M273 ENGINES). THESE FAULTY GEARS WEAR OUT PREMATURELY, EXCESSIVELY, AND WITHOUT WARNING, CAUSING THE VEHICLE TO MALFUNCTION, THE 'CHECK ENGINE LIGHT' TO REMAIN ILLUMINATED, AND THE VEHICLE TO MISFIRE OR STOP DRIVING.

07/02/2016
Components: SUSPENSION
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E16A******
Summary

EVERYDAY I GET A RED SIGNAL ALERTING ME TO STOP DRIVING, CAR TOO LOW. IT USUALLY OCCURS WHEN INITIALLY TURNING ON THE CAR OR AT THE BEGINNING OF THE DRIVE. THE REAR OF THE CAR IS VISIBLY LOW AND WHEN DRIVING IT IS UNEVEN AND BUMPY. I HAVE SEEN OTHER R350 OWNERS WITH SAME COMPLAINT AND REPEAT COSTS TO FIX ~1200.00 EACH SIDE. NO SUSPENSION RECALLS ON AN APPARENT DEFECT IN MANUFACTURING?

06/21/2016
Components: SUSPENSION
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LEANED TO THE DRIVER'S SIDE AND CAUSED THE PASSENGER SIDE TO BECOME ELEVATED. WHILE MAKING A LEFT TURN, THE VEHICLE ALMOST FLIPPED OVER. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

05/20/2016
Components: SUSPENSION
Incident Date: 09/20/2013
Crash: No
Fire: No
Summary

THE 2006 MERCEDES BENZ R350 WITH THE AIRMATIC SUSPENSION HAS MULTIPLE PROBLEMS THAT SEEM TO NEVER END. MY CAR HAS ONLY 70K MILES ON IT. THE SUSPENSION HAS BEEN FIXED TWICE BY AN AUTHORIZED MERCEDES BENZ SHOP. WHILE LOOKING UP SOME INFORMATION ON VARIOUS WEBSITES AND FORUMS I NOTICED I AM NOT THE ONLY OWNER WITH THIS PROBLEM. WHILE DRIVING DOWN THE HIGHWAY A LIGHT CAME ON THE DASH SCREEN STATING VEHICLE TOO LOW TO DRIVETO SHOP. WHEN THE SUSPENSION GOES OUT THE VEHICLE FRAME IS APPROXIMATELY 2 INCHES FROM THE GROUND. THE STIFFENED RIDE MAKES IT DIFFICULT TO MANEUVER THE VEHICLE. MERCEDES BENZ STATED YOU CAN'T GET A TRADITIONAL COIL SPRING CONVERSION IN THE UNITED STATES. THE SUSPENSION PROBLEMS WITH THE R350 ARE ALSO VERY COSTLY ($3600) EVERY TIME THIS HAS TO BE FIXED. MY CAR IS CURRENTLY IN STORAGE DUE TO NOT BEING ABLE TO AFFORD A THIRD TIME TO THE SHOP. PLEASE CONSIDER AN INVESTIGATION INTO THE SUSPENSION OF THE MERCEDES BENZ R350 AIRMATIC THANK YOU FOR YOUR TIME. *TR

12/30/2015
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 11/24/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT THE FRONT DRIVERS SIDE SEAT BACK AND CUSHION HEATER WAS ACTIVATED, WHILE DRIVING APPROXIMATELY 25 MPH. A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE SEAT HEATER WAS IMMEDIATELY DEACTIVATED. THE CONTACT SUSTAINED MINOR BURNS TO THE BACK AREA AND MEDICAL ATTENTION WAS NOT REQUIRED. THERE WERE NO FLAMES VISIBLE. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT AND HEATING ELEMENT WERE BOTH REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

12/23/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E86A******
Summary

WIRING FROM ENGINE HARNESS TO FUEL PUMP BURNT ON FREEWAY , ENGINE STALLED AND SHUT DOWN, COULD NOT START BACK UP IN MIDDLE OF I5 FREEWAY. REPAIRS ARE AMOUNTING TO $4000. COULD HAVE BURNT ENTIRE VEHICLE AND AFTER READING NUMEROUS COMPLAINTS WITH EXACT SAME PROBLEM SOMETHING NEEDS TO BE DONE.

12/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

REAR LIGHT MODULES (TAIL, REVERSE, BRAKE, SIGNAL) KEEPS ON FAILING. DEALER QUOTES INITIALLY $250 TO FIX/REWIRE BUT THEN GOES UP TO $950 TO REPLACE ECU. THIS IS FRUSTRATING AS THIS IS DRIVING HAZARD, OWNERS ARE LEFT WITHOUT MUCH CHOICE. I HAVE SEEN MULTIPLE COMPLAINTS OF THE SAME ISSUE SO MB SHOULD ALREADY KNOW THAT THIS PROBLEM EXISTS AND BE HONEST UPFRONT ABOUT IT. I HOPE NOBODY GETS HURT IF THE LIGHTS FAIL WHILE DRIVING THIS MODEL/BRAND.

12/23/2015
Components: ENGINE
Incident Date: 12/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

VEHICLE CRANKS BUT WILL NOT START, DEALER FIRST REPLACED FUEL PUMP ($1500),THEN WHEN CAME TO PICKUP VEHICLE WOULD NOT START AT DEALER, REPLACED STARTER(NO CHARGE), DROVE FOR 2 WEEKS ISSUE CAME BACK, TOOK TO DEALER , THEY KEPT IT FOR 20 DAYS AND SAID SOME SORT OF CONTROL MODULE, BUT WHO KNOWS. ITS BEEN 15 MONTHS AND CAR JUST STOPPED SMACK IN MIDDLE OF FREEWAY AT 60 MILES PER HOUR AND WOULD NOT START. CURRENTLY AT DEALER.

11/20/2015
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 11/14/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E96A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. WHEN THE CONTACT PARKED THE VEHICLE, SHE NOTICED THAT THE DRIVER SEAT BECAME HOT AND BURNED THROUGH, CREATING A HOLE ON THE SEAT. THERE WAS NO WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.

08/06/2015
Components: STEERING,ENGINE
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE MADE AN ABNORMAL NOISE AS THE STEERING WHEEL SEIZED AND SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE CONTACT TURNED THE ENGINE OFF BUT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP, SERPENTINE BELT AND IDLER PULLEY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE CONTACT STATED THAT THE CHECK ENGINE LIGHT STAYED ON. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

06/24/2015
Components: STEERING,POWER TRAIN
Incident Date: 01/13/2009
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E16A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE WAS SERVICED, THE TECHNICIAN STATED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

05/13/2015
Components: STEERING,ENGINE
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

WHILE I WAS DRIVING, I LOST POWER STEERING. I HAD TO PULL OVER AND SAW THAT MY ENGINE BELT WAS OFF MY ENGINE AND A PULLEY CAME OFF MY ENGINE. THIS IS AFTER THE DEALERSHIP HAD ALREADY REPLACED MY BELT JUST LESS THAN 10,000 BEFORE. IT WAS A GOOD THING THAT NO ONE WAS HURT. IT SEEMS LIKE THIS ENGINE IS DEFECTIVE AND MERCEDES BENZ REFUSES TO FIX THE PROBLEM. I'M AFRAID THAT SOMEONE WHO DOES NOT KNOW HOW TO HANDLE THE LOSS OF POWER STEERING WILL BE IN A FATAL ACCIDENT.

05/06/2015
Components: ENGINE
Incident Date: 05/05/2015
Crash: No
Fire: No
Summary

MY ENGINE LIGHT CAME ON - TOOK THE CAR FOR REPAIR AND WAS TOLD P CODES 0016 AND 0017 WERE COMING ON MEANING THERE WAS A DEFECTIVE GEAR IN THE BALANCE SHAFT WHICH MB KNOWS ABOUT AND REFUSES TO TAKE RESPONSIBILITY FOR. IT WOULD COST $6000 TO FIX. I BEGAN TO LOOK ON THE INTERNET TO SEE IF ANY RECALLS OR ISSUES LIKE MINE HAVE OCCURRED WITH OTHERS AND I FOUND I WAS NOT ALONE AND A CLASS ACTION LAWSUIT HAD BEEN FILED. I WANT TO FILE A FORMAL COMPLAINT AS MB SHOULD BE HELP ACCOUNTABLE FOR KNOWINGLY PROVIDING FAULTY PRODUCTS TO CUSTOMERS - THEY NEED TO BE LIABLE TO RECALL AND FIX EVERY ENGINE AFFECTED BY THIS!! THE US GOVERNMENT NEEDS TO PROTECT CONSUMERS BETTER THAN THIS! *TR

04/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

I DON'T KNOW. *TR

04/13/2015
Components: SUSPENSION
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

WE HAVE HAD A CONTINUOUS PROBLEM REGARDING REAR SUSPENSION, RIGHT SIDE STARTED FIRST, THE REAR WOULD DROP DOWN BUT YET THE LEFT SIDE WOULD BE UP. THIS CREATED A HORRIFIC UNSTEADY DRIVE. WE HAD A SUSPENSION AIR BAG REPLACED. NOW THE LEFT SIDE IS DOING IT. CAR CAN NOT BE DRIVEN. FROM ALL THAT I HAVE READ AND FROM DEALERS, THIS IS A ONGOING PROBLEM WITH MERCEDES. WHY HAS MERCEDES NOT ISSUED A RECALL REGARDING THIS PROBLEM? THIS SHOULD NOT HAPPEN AND DEFINITELY NOT AT A VEHICLE THAT HAS LOW MILES. NOW THIS ISSUE IS ALSO CAUSING UNEVEN WEAR ON TIRES, 2YEARS LATER WE ARE STILL DEALING WITH THIS ISSUE. *TR

03/25/2015
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGCB75E46A******
Summary

TL* THE CONTACT OWNED A 2006 MERCEDES BENZ R500. WHILE DRIVING AT 7 MPH, THE VEHICLE SLID ON THE SNOWY ROAD AND CRASHED INTO A POLE. THE FRONT AND REAR DRIVER SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED INJURIES TO THE LEFT FOREARM, RIGHT SHOULDER, AND RIGHT SIDE OF THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

12/24/2014
Components: SUSPENSION
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER??S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER??S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR

12/24/2014
Components: SUSPENSION
Incident Date: 11/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

2006 MERCEDES R-350 SUSPENSION DEFECT I AGREE THAT SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION DEFECT ON THE 2006 R-CLASS MERCEDES. I ALSO OWN A 2006 MERCEDES BENZ R350. THIS VEHICLE KEPT LEANING TO THE RIGHT SIDE. THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. THE RED LIGHT ASKED ME TO STOP?CAR TOO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION THIS PASSENGER?S SIDE ISSUE OF THE VEHICLE BEING NOTABLY HIGHER THAN THE DRIVER?S SIDE OF THE VEHICLE. LEANING TO ONE SIDE HAS OCCURRED TWICE. THE REAR AIR SPRING SUSPENSION HAS REQUIRED REPLACEMENT TWO TIMES IN THE LAST FIVE MONTHS (7/1/2013 & 11/28/2013): - BOTH SIDES IN THE REAR OF VEHICLE HAVE BEEN REPLACED. - EACH REAR SUSPENSION REPAIR HAS COST ME $1200.00 EACH TIME (TOTALING $2400 FOR REAR AIR SUSPENSION REPLACEMENT). - BOTH REPAIRS OCCURRED BY AN AUTHORIZED MERCEDES DEALER (SMYTH EUROPEAN MERCEDES DEALER IN SANTA CLARA CA). THE MERCEDES BENZ MANUFACTURER IS AWARE OF THESE PROBLEMS BUT HAVE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. *TR

11/20/2014
Components: SUSPENSION
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THE AUTOMATIC SUSPENSION ON THE VEHICLE WAS UNEVEN. ALSO, THE CONTACT MENTIONED THAT THE PASSENGER'S SIDE OF THE VEHICLE WAS HIGHER THAN THE DRIVERS SIDE OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

10/21/2014
Components: ENGINE
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

ENGINE BALANCE SHAFT WEARS EXCESSIVELY TO THE POINT WHERE SOME TEETH ARE ALMOST GONE. CAUSES CHECK ENGINE LIGHT TO COME ON AND EXCESSIVE KNOCKING AS AFFECTS IGNITION TIMING. REPAIR IS EXTREMELY EXPENSIVE AS IT REQUIRES TAKING THE ENGINE OUT. IF LEFT UNFIXED IT MAY STALL THE ENGINE DURING DRIVING AND BE A SAFETY HAZARD. RESEARCH ON THE ISSUE ONLINE SHOWS POTENTIALLY THIS ISSUE AFFECTING A LARGE NUMBER OF VEHICLES USING THE SAME ENGINE. *TR

09/24/2014
Components: POWER TRAIN
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E26A******
Summary

TRANSMISSION FAILED ON ON RAMP ROUTE 295 NJ EXIT 21 SOUTH. CAR'S TRANSMISSION FAILED TO SHIFT GEARS AFTER ENTERING TRAFFIC LANES. NARROWLY MISSED BEING HIT BY LARGE TRUCK. VEHICLE MADE IT TO NEXT OFF RAMP AND WAS NURSED HOME IN 1ST GEAR. *TR

06/18/2014
Components: SUSPENSION
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

REAR AIR SUSPENSION HAS REQUIRED REPLACEMENT 3TIMES IN THE LAST TWENTY FOUR MONTHS. BOTH SIDES IN REAR OF VEHICLE HAVE BEEN REPLACED. NOW LOOKING AT 4TH REPLACEMENT. I CONTINUE TO SEE INCIDENTS ON WEBSITE BUT MERCEDES IS DOING NOTHING ABOUT PROBLEM. *TR

05/16/2014
Components: POWER TRAIN
Incident Date: 03/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

BALANCE SHAFT DETERIORATING EVENTUALLY CAUSING ENGINE FAILURE. *TR

05/04/2014
Components: SEATS
Incident Date: 05/04/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E76A******
Summary

I WAS DRIVING MY CAR HOME FROM CHURCH, WHILE PULLING UP AT WALGREENS I SAW SMOKE AND FELT A BURN ON MY SKIN...LOOK DOWN AND THERE WE'RE SMOKE COMING OUT MY SEAT THROUGH THE LEATHER. TURNED OFF THE CAR AND IT COOLED THE SMOKE.. WAITED A WHILE AND TURNED CAR ON AGAIN BUT THE SMOKE DIDN'T RETURN. SCARED TO DRIVE CAR. *TR

04/29/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

WE THOUGHT THAT OUR CAR WAS BURNING OUT THE REAR BULBS REALLY FAST OR THAT THERE WAS A SHORT. TURNS OUT THAT WHEN WE TOOK IT IN FOR REPAIRS TO THE BALANCE SHAFT, WE FOUND OUT THAT THERE IS INDEED A SHORT IN THE HARNESS. APPARENTLY, THE C-CLASS IS NOT THE ONLY MODEL HAVING THIS PROBLEM. *JS

01/28/2014
Components: SUSPENSION,AIR BAGS,ENGINE
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

THE CAR RISES UP ON ONE SIDE WHEN PUT THRUST HE COMPUTER NO ERROR CODE COMES UP . AFTER A DAY OR SO SITTING IN THE GARAGE GETS BACK TO NORMAL. GOT IT CHECKED BY MECHANIC NO LEAKS . THEN HAPPENED AGAIN THEY RESET THE COMPUTER CHARGED ME . HAPPENED ONCE AGAIN THIS TIME THEY CHANGED THE COMPUTER AND THE CAR SHOWED AIRBAG LEAKING. CAR IS OUT OF WARRANTY . LOOKED UP ON LINE MOSTLY EVERYONE WHO OWNS THIS CAR HAS THIS PROBLEM. THIS CAR HAS LOT OF ISSUES. IT STOPPED IN MIDDLE OF ROAD ON HIGH WAY I WAS LUCKILY SAVED BUT THEY SAID A SHAFT RING BROKE IN THE ENGINE I HAD TO PAY $2000.00 DOLLARS . MERCEDES SHOULD RECALL R 350 FOR SUSPENSION LEAKS. *TR

12/03/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/27/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. THE CONTACT DISCOVERED THAT THE REAR TAILGATE AREA WAS BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE PROBLEM. THE FAILURE MILEAGE WAS 80,000.

11/28/2013
Components: POWER TRAIN
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E96A******
Summary

TRANSMISSION GOES INTO LIMP MODE AFTER SLOWING DOWN ON TO NEAR ZERO ON AN INTERSTATE HIGHWAY. THE RESULT IS THE CAR WILL NOT SHIFT DOWN INTO LOWER GEAR AND THUS WILL NOT ACCELERATE. CAR MUST BE TURNED OFF AND RE-STARTED ON INTERSTATE HIGHWAY IN TRAFFIC IN ORDER TO MAKE THE CAR OPERATE OR ABLE TO MOVE FORWARD. NEEDLESS TO SAY, STOPPING AND RE-STARTING A CAR ON THE INTERSTATE IS AN OBVIOUS SAFETY ISSUE... PARTICULARLY WHEN TRAPPED IN THE FAST LANE WITH NO WAY TO CROSS MULTIPLE LANES OF TRAFFIC TO GET TO THE SHOULDER (BECAUSE CAR WILL NOT ACCELERATE AND CANNOT MERGE INTO 70 MPH TRAFFIC TO CROSS). AS THIS IS A VERY COMMON PROBLEM THAT MERCEDES HAS ON SEVERAL PLATFORMS THAT SHARE THE 7-G TRONIC TRANSMISSION, I WOULD THINK THAT MERCEDES MUST ACKNOWLEDGE THE PROBLEM AS THERE IS NO WARNING THAT IT WILL HAPPEN AND WHEN IT DOES IT CAN EASILY PRESENT A VERY DANGEROUS SITUATION. A QUICK SEARCH OF 722.9 TRANSMISSION WILL SHOW HOW COMMON-PLACE THE ISSUE IS. *TR

11/04/2013
Components: SUSPENSION
Incident Date: 10/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E06A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R500. THE CONTACT STATED THE WHEEL WELL WAS SITTING ON THE TIRE UPON STARTING THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO STATED IT WAS EITHER A AIR MATIC COMPRESSOR OR THE AIR MATIC STRUTS THAT WERE DEFECTIVE. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 106,000.

11/03/2013
Components: ENGINE
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E06A******
Summary

MY ENGINE LIGHT CAME ON AND MY CAR BEGAN TO IDLE REALLY HIGH WHEN PARKED OR AT A STOP IN OCTOBER. I WENT TO TWO MERCEDES DEALERS TO CHECK ON THE ISSUE. THE SECOND MERCEDES DEALER/SERVICE CENTER VALIDATED THE FIRST, EXPLAINING IT WAS THE ENGINE BALANCE CRANKSHAFT THAT WAS LOOSE IN THE ENGINE AND IT WOULD COST $6000 TO FIX. I BEGAN TO LOOK ON THE INTERNET TO SEE IF ANY RECALLS OR ISSUES LIKE MINE HAVE OCCURRED WITH OTHERS AND I FOUND I WAS NOT ALONE AND A CLASS ACTION LAWSUIT HAD BEEN FILED. *TR

10/18/2013
Components: SUSPENSION
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

WHILE ON A ROAD TRIP I STARTED GETTING THE RED LIGHT THAT ASKED ME TO STOP CAR TO LOW. I STOPPED AND IT PUMPED UP AGAIN. DROVE A COUPLE OF MILES AND IT DID SAME THING. TOOK TO MB DEALER THEY SAID IT WAS THE SUSPENSION AND CHARGED ME AROUND 1200.00. 2 DAYS LATER SAME PROBLEM IT HAD NOT BEEN FIXED. I NEED TO RETURN AND HAVE THEM RE-CHECK. I HEARD NEGATIVE FEED BACK ABOUT THIS CAR FROM DAY 1. *TR

09/30/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E26A******
Summary

HAVE COMPUTER ISSUES THAT ARE REPORTING AND SHUTTING DOWN BRAKING SYSTEMS, SPEED CONTROLS, EPS, ABS. INDEPENDENT MECHANIC (MERCEDES SPECIALIST) REPORTS THIS IS A WELL KNOWN PROBLEM ON MODEL YEARS 2005 AND UP, HE HAS MULTIPLE VEHICLES IN FOR REPAIRS TO ELECTRONIC SYSTEMS. I JUST SPENT 1,384.00 PLUS A WEEK LATER, MORE CODES MEANING ANOTHER 600+ TO REPAIR. HE SAYS THESE ELECTRONICS SYSTEMS ARE A CONSTANT SOURCE OF HIS INCOME. THE RCLASS IS CAUSING ME BREAKDOWNS, IF I TURN OFF ENGINE WHEN IT IS HOT, I WILL BE STALLED AND UNABLE TO CRANK IT UNTIL IT COOLS OFF. TALK ABOUT BEING UNSAFE, IF I HAVE A FLAT ON INTERSTATE, AND TURN OFF ENGINE, I WILL BE STUCK UNTIL ENGINE COOLS. STEERING WHEEL SENSORS ARE STILL BAD AND HE IS LOCKED OUT OF THAT PART OF THE COMPUTER, UNTIL HE CAN FIND THE OPEN CIRCUIT OR REPLACE SENSORS. ANOTHER 4 OR 5 HOURS OF TIME THAT HE THINKS IT WILL TAKE TO FIND THE PROBLEM. NOTE: WHEN THE STEERING WHEEL SENSORS REPORT PROBLEMS, IT SHUTS DOWN YOUR AUTOMATIC BRAKING SYSTEMS AND CRUISE CONTROL SYSTEMS. RANT OVER. WISH I HAD NEVER BOUGHT IT. *TR

08/23/2013
Components: SUSPENSION
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

WHILE DRIVING THE CAR STARTS LEANING TO THE PASSENGER SIDE WHEN ALL OF A SUDDEN A BIG POP WAS HEARD AND THE CAR SHAKE, LIKE IF SOMEONE HIT IT. IT WAS AN AWFUL EXPERIENCE WITH THE FAMILY. VERY FORTUNATE TO HAD BEEN DRIVING 25MPH OF THE TIME OF THE INCIDENT. *TR

08/09/2013
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 09/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

I DROVE MY 2006 MERCEDES R350 TO WORK AND WHEN I CAME OUT FOR LUNCH I NOTICED THE CAR LEANING SEVERELY TO THE RIGHT. I TOOK THE CAR TO HAVE IT DIAGNOSED AND WAS TOLD IT WAS THE REAR AIR SPRING SUSPENSION. MY WARRANT PAID TO HAVE THE VEHICLE REPAIRED AND THE PART WAS REPLACED. TWO MONTHS LATER THE VEHICLE WAS LEANING AGAIN. I TOOK THE CAR BACK AND WAS TOLD IT WAS A PART DEFECT AND THEY REPLACED IT AT NO CHARGE TO MY WARRANTY COMPANY. JUST THIS SATURDAY, AUGUST 3, 2013 I CAME OUT FROM THE MOVIES TO FIND MY CAR LEANING FOR THE THIRD TIME. I CONTACTED THE WARRANTY COMPANY AND WAS INFORMED THAT IT WAS A 1 YEAR WARRANTED SINCE IT WAS LAST FIXED ON SEPTEMBER 25,2012 SO I TOOK THE CAR BACK TO THE SHOP THAT FIXED IT AND WAS TOLD THAT NOW ITS THE OPPOSITE SIDE OF WHICH WAS FIXED BUT THE CAR IS LEANING THE SAME POSITION AS THE LAST 2 TIMES AND NOW I HAVE TO PAY OUT OF POCKET TO GET IT REPAIRED BECAUSE MY WARRANTY HAS ENDED. I HAVE ALSO HAD PROBLEMS WITH THE INTAKE MANIFOLD SOMETHING IN THE ENGINE AND THE TRUNK/LIFTGATE LATCH NOT CLOSING AND SENSOR NOT WORKING WHERE THE TRUNK WOULD SLAM ON YOUR HEAD WITHOUT STOPPING FROM THE MOTION. THE MOTION SENSORS HAVE ALSO BEEN A PROBLEM WHERE THEY WOULD CONSTANTLY SOUND OFF WHEN NOTHING IS IN THE WAY. THE PASSENGER SEAT ASSEMBLY HAS ALSO BEEN REPAIRED SINCE I'VE HAD THIS VEHICLE. SOMETHING IS ALSO GOING ON UNDERNEATH THE VEHICLE WHICH HAS CAUSED MY FRONT TIRES TO SUDDENLY BALD SEVERELY WITHOUT WARNING. *TR

08/05/2013
Components: SUSPENSION
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

DURING DRIVING MY 2006 MB R350, WARNING LIGHT (CHECK TIRE PRESSURE) WAS ON. AND I PULLED IT OVER AND FOUND THAT THE TIRES ARE FINE BUT THE VEHICLE LEANED ON THE RIGHT SIDE. I CHANGED A SUSPENSION SENSOR AT DEALER, BUT IT HAPPENED AGAIN ONE WEEK LATER. I FOUND THAT SEVERAL OTHER OWNERS NEAR ME HAVE SAME PROBLEM. I CANNOT UNDERSTAND WHY THE MAKER HAVE NOT RECALLED IT. *TR

06/05/2013
Components: SUSPENSION
Incident Date: 04/13/2012
Crash: No
Fire: No
Summary

2006 MERCEDES BENZ R350-THIS VEHICLE KEEPS LEANING ON THE RIGHT SIDE. I TOOK IT TO THE DEALERSHIP AND HAVE REPLACED SEVERAL PARTS INCLUDING SENSORS AND VALVES BUT AFTER A FEW WEEKS, IT GOES BACK TO THE SAME PROBLEM. I TOOK IT TO A LOCAL SHOP THAT SPECIALIZES ONLY ON MERCEDES BENZ AND HE'S HAVING A HARD TIME FIGURE OUT WHAT'S THE PROBLEM. I CAN'T TELL HOW MUCH MONEY I SPENT SO FAR IN THIS VEHICLE AND I CAN'T BELIEVE THAT THERE'S NO RECALLS SO FAR. NO TO MENTION THE PROBLEMS WITH THE BALANCE SHAFT AND INTAKE MANIFOLD ISSUE AS WELL AS A AIR SUSPENSION PROBLEM. THESE PROBLEMS ARE A MANUFACTURE DEFECT ESPECIALLY ON THE R350 CLASS VEHICLES. MB IS AWARE OF THESE PROBLEMS BUT THEY ARE NOT TAKING RESPONSIBILITY TO CREATE A RECALL. BELIEVE ME, I'VE SEEN SO MANY R350 VEHICLES OUT THERE, AND MOST OF THEM SEEM TO HAVE THE SAME PROBLEM. DO WE HAVE TO WAIT FOR A RECALL IN THIS VEHICLE UNTIL A FATALITY OCCURS? *TR

06/02/2013
Components: SUSPENSION
Incident Date: 05/10/2013
Crash: No
Fire: No
Summary

ABOUT AN HOUR INTO MY TRIP THE WARNING LIGHT CAME ON FOR ME TO STOP AND LET THE CAR RISE IT WERE TO LOW, SOMETHING SHOULD BE DONE ABOUT THE REAR SUSPENSION ON THE 2006 R- CLASS THERE IS A DEFAULT WITH THIS VEHICLE THERE NEED TO BE A RECALL ON AND IT IS VERY HARD FOR THE MECHANIC TO FINE WHAT'S WRONG. *TR

05/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 04/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

THE CONTACT OWNS A 2006 MERCEDES BENZ R350. REGULAR SERVICE AND MAINTENAINCE HAS BEEN PERFORMED BY THE DEALER ONLY. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS, THE CHECK ENGINE WARNING LAMP ILLUMINATES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCE SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. DTB-S-B-03.30/08I WAS SENT TO DEALERS FOR THIS KNOWN DEFECTIVE PART AND CORRECTIVE MEASURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO COVER HALF OF THE 7K REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FIIRST TIME LAMP LIT WAS AT 72,245 MILES BUT WENT OFF. LAMP CONTINUED TO LIGHT INTERMITTED BUT STAYS ON NOW MORE THAN OFF DIAGNOSIS MILEAGE WAS 73,845. THE CURRENT MILEAGE IS 75,679. *TR

05/18/2013
Components: SUSPENSION
Incident Date: 05/10/2013
Crash: No
Fire: No
Summary

I HAVE A 2006 MERCEDES BENZ AND WHILE DRIVING ON THE INTERSTATE THE WARNING LIGHT WOULD COME ON TELLING ME TO STOP AND LET THE VEHICLE RISE I PULLED OVER FOR A WHILE TO LET IT RISE DRIVE ON FOR MILES THE LIGHT COMES ON AGAIN WITH THE SAME THING STOP AND LET IT RISE. ALSO WHILE THE R 350 IS PARKED AT HOME THE REAR END WILL LOWER ITSELF THERE IS SOME FLAWS WITH THE REAR END OF THE 2006 R 350. *TR

05/07/2013
Components: POWER TRAIN
Incident Date: 03/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BALANCED SHAFT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 72,500. *TR

05/01/2013
Components: SEATS
Incident Date: 04/01/2013
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R500. THE CONTACT STATED THAT THE DRIVER'S SIDE HEATED SEAT FAILED AND OVERHEATED, BURNING A HOLE THROUGH THE SEAT FABRIC. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THERE WAS A DEFECT WITHIN THE HEATING UNIT AND THAT THE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 98,000. *TR

04/17/2013
Components: SUSPENSION
Incident Date: 04/01/2013
Crash: No
Fire: No
Summary

I TOOK CAR IN BECAUSE IT HAD LOWERED DOWN. I PAID FOR IT.I TOOK IT HOME WIFE SAID IT IS STILL DRIVING WRONG. SHE TOOK IT IN AND SERVICEADVISOR DROVE AROUND WITH HER AND SAID HE FEELS IT. WE DROVE TO DALLAS CHECKED IN HOTEL WENT OUT TO CAR LOWERED AGAIN PRESSED BUTTON TO RAISE IT. MADE IT HOME TO HOUSTON AND LOWERED AGAIN. TOOK IT IN TO SERVICE AT MERCEDES AND NOW IT NEEDS FRONT STRUTS ARE LEAKINGAND SOME OTHER THINGS. THE AIR BAGS IN THE BACK WERE REPLACED ALSO WHEN I TOOK IT IN BEFORE. I HAVE SEEN SEVERAL CARS LIKE MINE ON THE SIDE OF THE ROAD WITH THE CAR LEANING&LOWERED SO SOMETHING HAS TO BE WRONG WITH THIS MAKE MODEL CAR. THERE ARE A LOT OF WEB SITES WITH CUSTOMER COMPLAINTS ABOUT THE SUSPENSION OF THIS CAR. NHTSA ITS TIME TO INVESTIGATE. I SEE NO INVESTIGATION FROMNHTSA WEBSIGHT. NO ONE HAS INVESTIGATED THIS CAR. WILL YOU PLEASE INVESTIGATE?THIS IS JUST A COUPLE OF THE PROBLEMS I'VE HAD THERE ARE MORE WITH JUST 52000 MILES MERCEDES IF I AM HAVING ONE PROBLEM AFTER THE OTHER WHAT IS WRONG WITH THIS CAR ? THE STICKER PRICE WAS $68,000.00 OR $70,000.00 IT WILL MAKE YOU NOT WANT ANOTHER ONE.

04/09/2013
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 04/02/2013
Crash: No
Fire: No
Summary

WHILE DRIVING, SMELLED BURNING ODOR BUT SAW NO SMOKE OR FIRE. DRIVER'S SIDE SEAT HEATER WAS ON AT TIME ODOR WAS NOTICED. TURNED IT OFF IMMEDIATELY AND STOPPED VEHICLE. ODOR WENT AWAY BUT NOTICED UPPER LEFT OF SEAT BACK HAD TWO BURN HOLES. MADE APPOINTMENT FOR SERVICE. *TR

03/14/2013
Components: SUSPENSION
Incident Date: 01/09/2013
Crash: No
Fire: No
Summary

THE REAR END OF MY WIFE R 350 LOWER ITSELF FOR SOME REASON THE REAR END RISE ONCE CRANKED BUT OVER NIGHT THE VEHICLE WOULD DEFLATE THE REAR SUSPENSION WOULD JUST DROP LOOK LIKE IT IS ON THE GROUND IT STARTED WITH ONE SIDE THAN THE WHOLE BACK STARTED DROPPING. *TR

03/11/2013
Components: SEATS
Incident Date: 03/11/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65EX6A******
Summary

I STARTED MY 2006 MERCEDES-BENZ R350 AND ACTIVATED THE DRIVER SEAT WARMER ON HIGH. AFTER APPROXIMATELY 2.2 MILES INTO MY DRIVE (SPEED 30-45 MPH) MY SEAT FELT VERY HOT ON MY LOWER LEFT SIDE NEAR MY WAIST LINE. I REACHED BACK WHILE DRIVING TO FEEL HOW HOT THE SEAT WAS AND WAS SURPRISED BY A VERY HOT SENSATION AS THOUGH I HAD TOUCHED A HOT NEEDLE. AS I CONTINUED TO DRIVE AND PULL MY BODY FORWARD I NOTICED SMOKE RISING FROM BEHIND MY LEFT SHOULDER. I IMMEDIATELY PULL OVER ONTO A LEFT SIDE STREET AND PUT THE CAR IN PARK LEAVING IT RUNNING AND JUMPED OUT OF THE SEAT. THERE WAS A LARGE HOLE BURNED IN THE LEATHER AND IT WAS STILL SMOKING. I PATTED THE AREA DOWN WITH MY HAND TO NOTICE A GLOWING ORANGE SPARK AND IT CONTINUED TO SMOKE. I REACHED IN AND TURNED OFF THE HEATED SEAT BUTTON BY CYCLING IT THOUGH THE 2ND AND 3RD LEVELS. THE SEAT FINALLY STOPPED SMOKING. I LET THE HOLE IN THE SEAT COOL DOWN. CHECKING MY CLOTHING I REALIZED I HAD A HOLE AND SEVERAL MELTED SPOTS ON MY POLYESTER VEST I WAS WEARING. UPON COMING HOME I NOTICED ALSO A HOLE IN MY LIGHT COTTON SWEATER THAT WAS WORN UNDER THE VEST TWO DAYS PRIOR TO THIS INCIDENT I HAD FELT THE SEAT WAS HOT IN THE SAME AREA BUT THOUGHT MY SHIRT AT THE TIME WAS RAISED EXPOSING MY SKIN TO THE SEAT. *TR

03/04/2013
Components: STEERING
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E56A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R500. THE CONTACT STATED THAT WHEN MAKING TURNS, SHE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER INSPECTION, THEY ADVISED HER THAT THE POWER STEERING FLUID WAS LOW. THE VEHICLE WAS REPAIRED BY ADDING POWER STEERING FLUID. IMMEDIATELY AFTER LEAVING, THE FAILURE RECURRED. THE CONTACT LATER TOOK HER VEHICLE TO ANOTHER MECHANIC AND THEY ADVISED HER THAT THE POWER STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. THE CURRENT MILEAGE WAS APPROXIMATELY 96,500. *TR RETURNED BY USPS ON 4/10/2013. 2ND ATTEMPT ON 4/10/2013 FAILED. *KB

03/04/2013
Components: SEATS
Incident Date: 03/03/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB75E56A******
Summary

THE HEATED SEATS CAUGHT ON FIRE, BURNED PASSENGER WHILE DRIVING. SEATS IN FLAMES, STARTED TO SMOKE BURNING PASSENGER CLOTHING. PASSENGER TURNED OFF HEATED SEATS AND STOPPED THE VEHICLE FOR POTENTIAL DANGER TO OTHERS, THIS IS A VERY DANGEROUS PROBLEM MERCEDES IS ENGINEERING CARS THAN BURN WHILE DRIVING, THAT HAVE SIMILAR PROBLEM ITS SISTER CAR MERCEDES M SERIES, WHICH ARE COMPRISED OF SAME COMPONENTS, DIFFERENT BODY STYLE, BUT OVERALL COMPONENTS ELECTRICAL, MECHANICAL AND INTERIOR ARE BASICALLY SAME, BUT M SERIES IS BEING RECALLED BUT NOT THE LESS PURCHASED R SERIES, WHICH HAS THE SAME PROBLEMS WITH POWER STEERING, ELECTRICAL AND SO ON, WHY MERCEDES RECALLING THE M SERIES WHEN R SERIES SISTER CAR 99% ITS COPY?. THIS IS A CONSUMER??S WORST NIGHTMARE! ONE CAR IS BEING IGNORED WHILE OTHER IS ACKNOWLEDGED DUE TO ITS HIGHER SALES. BOTH VEHICLES M SERIES/R SERIES SHOULD EVALUATED AS SAME UNIT AND NOT SEPARATELY, THEY ARE ENGINEERED FROM SAME BLUEPRINT, USE 90% OF SAME COMPONENTS. TOLD BY SERVICE TECHNICIAN, THAT MERCEDES FIXES POWER STEERING UNITS FOR FREE ON M SERIES, WHILE PURCHASING1 QUART OF POWER STEERING FLUID FOR BROKEN UNIT, SEALS BLOWN PRIOR TO 49,000 MILES WITH A CLEAN CAR FAX? THE DEALER, I PURCHASED IT FROM TOLD ME TO BRING IT BACK TO ADD MORE POWER STEERING FLUID WHICH LASTED 8 MONTHS BEFORE, I REALIZED THE SEALS WERE BROKEN AND I PURCHASED A LEMON! THE MERCEDES R SERIES WITH CLEAN CAR FAX DID INDEED COME WITH MECHANICAL AND ELECTRICAL PROBLEMS, SINCE THERE ARE SO FEW R SERIES OUT THERE, I AM DOUBTFUL THAT ANY KIND OF EVALUATION, ANALYTICAL MEANS WOULD SUFFICE A RECALL OTHER, THAN USING SAME M SERIES RECALL FOR R SERIES, THAT WOULD BE THE ONLY FAIR SOLUTION FOR THE CONSUMER. MERCEDES SHOULD ACKNOWLEDGE IT'S PART IN POOR ENGINEERING OF THESE TWO VEHICLES AS A WHOLE, BOTH VEHICLES MANY PROBLEMS COULD HAVE BEEN AVOIDABLE. *TR

02/26/2013
Components: SUSPENSION,TIRES
Incident Date: 12/13/2012
Crash: No
Fire: No
Summary

THE CAR IS LEANING TO THE RIGHT SIDE. WHILE DRIVING I GET A WARNING THAT THE CAR IS TO LOW. I ALSO GET THE WARNING THAT MY TIRE PRESSURE IS LOW, WHILE DRIVING ON THE HIGHWAY. THE CAR BEGAN LEANING A FEW MONTHS AGO AND WOULD COME AND GO. THE CAR IS NOW PERMANENTLY LEANING TO THE RIGHT. *TR

01/28/2013
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 01/13/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R 350. THE CONTACT STATED THAT THE SUSPENSION SYSTEM CAUSED THE FRONT END TO LEAN TO THE RIGHT. THE CONTACT TOOK THE VEHICLE TO A DEALER TO HAVE THE FAILURE DIAGNOSED AND THE DEALER COULD NOT DETERMINE WHAT CAUSED THE SUSPENSION TO MALFUNCTION. THE CONTACT ALSO STATED THAT THE ELECTRICAL SYSTEM CAUSED THE EXTERIOR AND INTERIOR LIGHTS TO MALFUNCTION. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR REPAIRS BUT THE DEALER WAS UNABLE TO IDENTIFY WHAT CAUSED THE ELECTRICAL SYSTEM TO MALFUNCTION. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT WAS UNABLE TO PROVIDE THE EXACT REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

12/11/2012
Components: SUSPENSION
Incident Date: 09/10/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT THE FRAME APPEARED TO BE LEANING ABNORMALLY. THE CONTACT ALSO STATED THAT WHEN DRIVING VARIOUS SPEEDS, SHE COULD FEEL THE FRAME MOVING AROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS A DEFECT IN THE SUSPENSION. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 69,000.

11/26/2012
Components: SUSPENSION
Incident Date: 11/05/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 55 MPH OR HIGHER, THE REAR END OF THE VEHICLE WOULD LOWER TO THE GROUND. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WERE APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.

11/24/2012
Components: SUSPENSION
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E86A******
Summary

MY WIFE CAME OUT TO START THE VEHICLE AND NOTICED THE CAR WAS LEANING SEVERELY TO ONE SIDE. THE DRIVER FRONT AND REAR WAS TILTED, SOMETHING I NEVER WITNESSED BEFORE ON ANY VEHICLE I ONCE OWNED. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS A SENSOR THAT CONTROLLED THE BALANCE OF THE VEHICLE. THE SENSOR WAS CHANGED AND A FEW DAYS LATER IT STARTED LEANING AGAIN. I NOTICED WHEN THE VEHICLE SITS IT WILL BEGIN TO LEAN, BUT ONCE IT IS DRIVEN FOR 10 MILES IT BEGINS TO BALANCE ITSELF. I HAVE BEEN TRYING TO CONTACT YOU ALL ABOUT THIS SITUATION, HOWEVER TO NO , SO NOW I WILL BEGIN TAKING FURTHER PROCEDURES TO CORRECT THIS SITUATION, AND NOT HAVE TO CONTINUE PAYING FOR A DEFAULT THAT`S INCONCEIVABLE. *TR

08/28/2012
Components: SUSPENSION
Incident Date: 07/12/2010
Crash: No
Fire: No
Summary

AIRMATIC SUSPENSION HAS FAILED COUNTLESS TIMES...FIXED UNDER WARRANTY THEN FAILED AGAIN...SUSPENSION FAILS WHEN THE CAR IS OFF, THEN SLOWLY RAISES ITSELF WHEN THE VEHICLE IS UNLOCKED AND STARTED...DEALER SAID THERE WAS NOTHING ELSE THEY OLD DO SINCE THEY HAVE REPLACED PARTS ALREADY AND RECOMMENDED I JUST CONTINUE TO DEAL WITH THE LOWERING SUSPENSION ISSUE UNTIL IT JUST DOES NOT RAISE UP ANYMORE. NOT THE ANSWER I EXPECTED FROM A MERCEDES BENZ DEALER. *TR

07/29/2012
Components: SUSPENSION
Incident Date: 06/12/2012
Crash: No
Fire: No
Summary

PROBLEMS WITH THE AIRMATIC SUSPENSION. THE HYDRAULIC SYSTEM MALFUNCTIONS AND CAUSES YOUR VEHICLE TO LEAN TO ONE SIDE AT THIS POINT YOUR TURN RADIUS IS HINDERED SEVERELY.YOU ALSO NOW ARE ONLY ABLE TO DRIVE AT A LOW RATE OF SPEED,SO HOPEFULLY YOU ARE NOT ON A MAJOR HIGHWAY WHEN THIS HAPPENS.I KNOW 3 DIFFERENT PERSONS BESIDES MYSELF WHO HAVE HAD THIS ISSUE, AND THANKFULLY THIS MAJOR MALFUNCTION HAS NOT CAUSED ANY TRAFFIC/INJURY INCIDENTS.THIS SEEMS TO BE A MAJOR FLAW IN WHICH CAN CAUSE SERIOUS REPERCUSSIONS. *JS

07/23/2012
Components: ENGINE
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E96A******
Summary

BALANCE SHAFT,,,,COAD 1200&1208. *TR

05/26/2012
Components: ENGINE
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E36A******
Summary

THE CAR IS IN TO REPLACE THE INTAKE MANIFOLD AND THE BALANCE SHAFT. AFTER CHECKING THE INTERNET TO DETERMINE IF THIS PROBLEM HAS OCCURRED WITH OTHER OWNERS OF THIS VEHICLE IT HAD BECOME APPARENT THIS EXACT REPAIR IS VERY COMMON FOR THE 2006 R350. THE TOTAL EXPENSE WILL BE APPROXIMATELY $6,500-7,000 USD. THERE HAS BEEN A CLASS ACTION LAW SUITE FILED IN THE STATE OF NJ AGAINST MERCEDES FOR THIS KNOWN PROBLEM. *TR

05/20/2012
Components: ENGINE
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E16A******
Summary

CHECK ENGINE LIGHT AND CODES FOR BALANCE SHAFT AND INTAKE. DEALER QUOTES $7000 FOR WORK. *TR

03/25/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/05/2011
Crash: No
Fire: No
Summary

MY ENGINE WARNING LIGHT CAME ON. I WAS TOLD THAT THE STRUT HAD GONE BAD AND THE CAM IN THE ENGINE WENT BAD. I WAS TOLD BY THE DEALERSHIP THAT IS NORMAL IN THE 06 R350 AND THEY ARE NOT SURE WHY IT HASN'T BEEN A RECALL. IM UPSET BECAUSE IM VIEWING YOUR WEBSITE AND OTHER SITES THAT ARE DESIGN FOR OTHER OWNERS WITH THE SAME VEHICLES AND THEY ARE SHOWING THE SAME PROBLEMS.. WHAT WILL IT TAKE TO GET A RECALL ON THIS BEFORE SOMEONE GETS HURT. *TR

03/06/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

CHECK ENGINE LIGHT CAME ON, TOOK THE CAR TO MY MECHANIC THAT WORKS ON FOREIGN CARS, HE INFORMED ME THAT MY DRIVE CAM SHAFT IS "RETARDED" BASICALLY STATING THAT MY SPROCKETS THAT HOLD THE TIMING BELT ARE WORN DOWN, I AM ALSO LOOSING COMPRESSION. I TOOK IT TO THE MERCEDES DEALERSHIP AND THEY TOLD ME THEY WILL GOODWILL THE REPAIR IF THAT IS REALLY WHAT IS WRONG WITH IT. THEY HOWEVER PROCEEDED TO TELL ME THAT YOUR CAR HAS ALMOST 100,000 MILES ON IT, SO IT MAY JUST BE THE TIMING BELT IS WORN DOWN.(THEY WILL TRY ANYTHING TO GET OUT OF THE REPAIR). THEY TOLD ME THAT THEY NEED TO CHECK THE RECORDS TO SEE WHEN THE CAR WAS SERVICED AND ALSO THAT SINCE I DID NOT PURCHASE THE CAR FROM THEM THEY DO NOT HAVE TO DO THE WORK. *TR

01/24/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 01/16/2006
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

2006 MERCEDES BENZ R350 STALLED IN THE MIDDLE OF A RESIDENTIAL INTERSECTION SHORTLY AFTER THE CAR WAS PURCHASED. WITHIN A SHORT PERIOD OF TIME AFTER GETTING THE CAR, WE ALSO FELT A STRONG JERKING THEN SHIFTING GEARS, BUT IT WAS DOING IT ON ITS OWN. WE TOOK IT IN AND WAS TOLD IT'S JUST LOUD. THEN WE WERE TOLD THERE WAS A RECALL. THEY WERE SUPPOSED TO FIX IT BUT IT NEVER STOPPED. THE CHECK ENGINE LIGHT CONTINUED TO COME ON. OTHER ISSUES RELATED TO THE ENGINE HAD TO BE FIXED RATHER QUICKLY. THE CAR WAS PURCHASED IN THE END OF 2005, AND HAS 88,000 MILES. OVER A YEAR AGO, THE CAR BEGAN IDLING/SHAKING REALLY BAD. I CALLED MB ROADSIDE AND WAS TOLD THAT IT WAS PROBABLY BECAUSE THE GAS CAP WASN'T PLACED BACK ON THE CAR CORRECTLY AND GAS WAS LEAKING. I HAD THE CAR CHECKED AND THERE WAS NO GAS LEAKING. THE CAR WAS TAKEN TO THE DEALERSHIP WHERE I WAS TOLD THE INTAKE MANIFOLD WAS BROKEN AND NEEDED TO BE REPLACED BEFORE ANYTHING ELSE COULD BE DIAGNOSED. THE CAR IS STILL IDLING BAD AND CHECK ENGINE LIGHT IS ON. IT IS NOW BACK AT THE DEALERSHIP IT WAS PURCHASED FROM FOR A DIAGNOSIS, WHICH I SHOULD RECEIVE TOMORROW. *TR

01/03/2012
Components: SEATS
Incident Date: 12/26/2011
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE DRIVER SIDE HEATED SEAT WARMER ACTIVATED, THE SEAT STARTED TO BURN AND SMOKE WAS EMITTED INTO THE VEHICLE. THE CONTACT MENTIONED THAT SHE WAS ABLE TO EXTINGUISH THE FIRE BY TURNING OFF THE SEAT WARMER. THE CONTACT SUFFERED MINOR BURNS TO THE HIP AND FINGERS. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

12/20/2011
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E36A******
Summary

REAR LIGHT MODULES (TAIL, REVERSE, BRAKE, SIGNAL) KEEPS ON FAILING. DEALER QUOTES INITIALLY $200 TO FIX/REWIRE BUT THEN GOES UP TO $800 TO REPLACE ECU. THIS IS FRUSTRATING AS THIS IS DRIVING HAZARD, OWNERS ARE LEFT WITHOUT MUCH CHOICE. I HAVE SEEN MULTIPLE COMPLAINTS OF THE SAME ISSUE SO MB SHOULD ALREADY KNOW THAT THIS PROBLEM EXISTS AND BE HONEST UPFRONT ABOUT IT. I HOPE NOBODY GETS HURT IF THE LIGHTS FAIL WHILE DRIVING THIS MODEL/BRAND. *TR

10/07/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/03/2011
Crash: No
Fire: No
Summary

MY 2006 R350 HAS A BALANCE SHAFT ISSUE (GOT THE CODES P0016 AND P0017) ON THE SCANNER. IT SEEMS LIKE A MANUFACTURING DEFECT. THERE ARE ONLY 41K MILES ON THE CAR. *TR

09/26/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

BALANCE SHAFT PROBLEM WITH MB R350, 2006 ENGINE W272 65000 MILES DEALER DOESN'T WANT TO TAKE THE CAR IN FOR AN EXCHANGE ARGUING THIS CAR HAS POTENTIAL PROBLEM PROVEN WITH THE AMOUNT OF REPAIR DONE TO THIS KIND OF ENGINE VERY EXPENSIVE TO REPAIR ( 6 TO 7K) MERCEDES SHOULD ASSUME THE COST OF REPAIR AND ISSUE A RECALL FOR ALL M272 AND M273 ENGINES IN USA AND CANADA. *TR

08/20/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT CAME ON. THE VEHICLE FAILED STATE INSPECTION AND WAS TAKEN TO A MERCEDES DEALER FOR DIAGNOSIS. THEY REPORT THAT THERE IS A BALANCE SHIFT PROBLEM THAT WAS RELATED TO WEAR AND TEAR. THE REPAIR COSTS 5,000.00. I FOUND ONLINE THAT THERE IS A CLASS ACTION SUIT REGARDING THIS ISSUE. I BELIEVE MERCEDES IS WELL AWARE THAT THIS ID A DEFECTIVE PART AND WILL NOT RECALL THE VEHICLE DUE TO FINANCIAL RAMIFICATIONS. *TR

08/20/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E06A******
Summary

MY 2006 MERCEDES BENZ R350 WAS DIAGNOSED WITH A COUNTER BALANCE SHAFT/GEAR PROBLEM. IT HAS 85000 MILES... WHICH DOESN'T SEEM LIKE A LOT FOR A CAR THAT IS 5 YEARS OLD AND SUPPOSED TO LAST FOREVER. PLUS I HAVE MAINTAINED THE CAR WITH OIL CHANGES, TIRES, ETC AND AM THE ORIGINAL OWNER. I SEE ON LINE THAT THERE IS A CLASS ACTION SUIT PENDING . I BELIEVE A $5000 REPAIR IS WAY TOO MUCH AND THE COMPANY SHOULD TAKE RESPONSIBILITY. *TR

08/15/2011
Components: POWER TRAIN
Incident Date: 08/04/2011
Crash: No
Fire: No
Summary

GEAR GETS STRUCK IN MERCEDES-BENZ R350. *TR

07/20/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

MY CAR HAS ALWAYS BEEN SERVICE BY MERCEDES DEALERSHIP. I BARELY DRIVE MY R350 MERCEDES. MY CHECK ENGINE LIGHT CAME ON AND I WAS TOLD THAT MY BALANCE SHAFT AND INTAKE MANIFOLD NEEDED TO BE REPLACED. THE DEALER SAID ITS A COMMON PROBLEM THAT OCCUR WITH THE 2006 AND THEY ARE NOT SURE WHY ITS NOT A RECALL. *KB

06/30/2011
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

THE VEHICLE INDICATED CHECK ENGINE LIGHT AND THE ERROR CODE SHOWS P0016 WHICH IS SHAFT BALANCE ISSUE. THE DEALER AND MANUFACTURER WOULD NOT ATTEND TO IT DESPITE THE FACT THAT IT A KNOWN ERROR FROM FACTORY. THE ISSUE WOULD REOCCUR BECAUSE OF POOR MATERIAL AND COULD CAUSE THE CAR TO STALL WHILE IN TRAVEL.

06/29/2011
Components: SUSPENSION
Incident Date: 06/08/2011
Crash: No
Fire: No
Summary

SEVERAL TIMES HAS THE AIRMATIC SUSPENSION EXPLODED ON MY MERCEDES R 320 CDI. ONE TIME IN HIGH SPEED. THE CAR WAS UNSTABLE UNDER BRAKING AND THE NOISE OF THE EXPLOSION WAS DANGEROUS. *TR

04/09/2011
Components: POWER TRAIN
Incident Date: 04/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGLB65E16A******
Summary

I HAVE A 2006 MERCEDES R350 THAT WE BOUGHT USED IN 2009. THE CAR NOW HAS 51,560 MILES AND THE FRONT DIFFERENTIAL IS OUT AND NEEDS REPLACED AT A COST OF 3500.00. I HAVE READ OF SEVERAL COMPLAINTS FOR THE SAME PROBLEM WITH THE SAME MILEAGE ON THE CAR. MERCEDES IS AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL. I AM FIGHTING WITH THEM NOW TO JUST GET THEM TO COVER HALF THE COST. EVEN THOUGH IT IS OUT OF WARRANTY, THE PROBLEM STARTED BEFORE THE WARRANTY WAS OUT AND I CALLED THE DEALER. THEY INFORMED ME THAT THE WARRANTY RAN OUT ON FRIDAY AND I CALLED ON MONDAY SO THERE WAS NOTHING THEY COULD DO FOR ME. *TR

03/07/2011
Components: STRUCTURE
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

A DEFECTIVE DRAIN OR FILTER ALLOWS WATER TO ENTER THE VENTILATION UNIT. THIS DAMAGES THE ELECTRICAL REQUIRING REPLACEMENT. RESIDUAL WATER LEAKS TO THE CARPET, CAUSING MILDEW SMELLS. *TR

02/24/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

BALANCE SHAFT PROBLEMS IN 2006 R350 MERCEDES BENZ AT 62K MILES. *TR

02/23/2011
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

TAIL LIGHTS DOES NOT ILLUMINATE, JUST THE SUBSTITUTE BULBS. I CHANGED OUT ALL THE BULBS BUT STILL NO STOP, TAIL LIGHTS. FUSES ALL GOOD. *TR

02/23/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

DETAILED VEHICLE INFORMATION: VIN: [XXX] MODEL YEAR: 2006 MODEL: R350 (MODEL CODE 251.156/165) ENGINE: 3.5L 90 V6 (M272) CURRENT MILEAGE: APPROXIMATELY 48,500 MILES REFERENCE: MERCEDES BENZ SERVICE BULLETIN S-B-03.30/08J: MY CHECK ENGINE LIGHT ILLUMINATED AT 70 MILES PER HOUR AND ENGINE LOST POWER AND DEVELOPED STRONG VIBRATIONS, FORCING ME TO SLOW DOWN AND LIMP HOME. MERCEDES MECHANIC DIAGNOSED IT AS BROKEN BALANCE SHAFT GEAR. DUE TO WEAK MATERIALS USED IN THE EARLY M272 ENGINE PRODUCTION, THE BALANCE SHAFT SPROCKET AND OTHER ENGINE COMPONENTS CAN FAIL CATASTROPHICALLY CAUSING PROPERTY DAMAGE AND PERSONAL INJURY. THIS IS KNOWN DESIGN FLAW AND SHOULD BE SUBJECT TO RECALL. *TR

02/10/2011
Components: STRUCTURE
Incident Date: 02/06/2011
Crash: No
Fire: No
Summary

A DEFECTIVE DRAIN AND/OR AIR BOX ALLOWS WATER TO ENTER THE INTERIOR AIR HANDLER/BLOWER UNIT. THIS DAMAGES THE BLOWER REQUIRING REPLACEMENT AND LEAKS TO THE CARPET, CAUSING MILDEW SMELLS AND POTENTIAL RUST. THE PROBLEM IS NOT COVERED BY MBUSA. *TR

02/08/2011
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

2006 MERCEDES BENZ R 350, CHECK ENGINE LIGHT ILLUMINATED UNDER NORMAL DRIVING CONDITIONS AT APPROX 66,000 MILES; POSSIBLE BALANCE SHAFT WEAR INDICATIONS; MB DEALER CLEARED CEL AND PERFORMED TEST DRIVE WITHOUT IT REAPPEARING; CEL ILLUMINATED AGAIN WITHIN 50 MILES; SUBSEQUENT VISIT TO MB DEALER CONFIRMED EARLY WEAR ON BALANCE SHAFT GEAR AND TIMING CHAIN; MERCEDES BENZ KNOWS THAT THE MATERIALS USED WERE INSUFFICIENTLY HARDENED, CAUSING PREMATURE WEAR AND POSSIBLE SUDDEN LOSS OF POWER RESULTING IN NO POWER STEERING OR POWER BRAKES WITHOUT WARNING , THEREBY PRESENTING A DANGER TO VEHICLE OCCUPANTS; SAFETY RECALL IS IN ORDER FOR VEHICLE OWNERS WITH SIMILAR ENGINE TYPES

02/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

2006 MERCEDES R350, CHECK ENGINE LIGHT ON. REPLACED MAGNETS AND CHECK ENGINE LIGHT RETURNED. DIAGNOSED AS DEFECTIVE BALANCE SHAFT & GEAR. MERCEDES SAYS MOTOR HAS TO BE REMOVED TO REPLACE BALANCE SHAFT, GEAR, TIMING CHAIN, OIL PUMP AND RELATED TENSIONERS AND GUIDES. THIS IS A DEFECT THAT MB HAS BEEN AWARE OF SINCE 2007. CAR IS SITTING IN MY DRIVEWAY BECAUSE DRIVING IT RISKS SEVERE ENGINE DAMAGE DUE TO POSSIBLY JUMPING TIME. *TR

01/15/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E06A******
Summary

MERCEDES BENZ R 350, EARLY WEAR ON BALANCED GEAR AND TIMING CHAIN,LESS THAT 40,000 MILES,CODE1200 AND 1208,MERCEDES BENZ COMPANY KNOW THAT THE MATERIALS USED ON THAT PARTS AREN'T STRONG ENOUGH, CHECK ENGINE LIGHT GO ON AND FUEL ECONOMY IS VERY LOW,THE COMPANY KNOW THE CAUSE AND MAKE CHANGE ON NEW PARTS MATERIALS,BUT NO SAFETY RECALL HAS BEEN POSTED TO CUSTOMERS WITH THAT PROBLEMS. *TR

01/12/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

MERCEDES-BENZ BALANCE SHAFT ISSUES THAT EFFECT 2006 PLUS YEARS, R350 AND OTHER MODELS THAT HAVE THE CHECK ENGINE LIGHT COME ON, GIVING A FAULT CODE, BALANCE SHAFT ISSUE. THE FIX IS VERY EXPENSIVE, RANGING FROM $4,000 TO $7,500. MERCEDES-BENZ HAS KNOWN ABOUT THE PROBLEM SINCE THEY ISSUED A TECHNICAL SERVICE BULLETIN IN 2007. HOWEVER, CURRENTLY MB IS NOT NOTIFYING CONSUMERS OR PAYING FOR THE TOTAL REPAIR OF THE BALANCE SHAFT. *TR

01/11/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

2006 MERCEDES BENZ R350 3.5 272 ENGINE CONSTANT CEL FOR P0016 P0017 CAM BALANCE SHAFTS FOR LEFT SIDE INTAKE AND EXHAUST CAM BALANCERS WORN GEARS DUE TO INCORRECTLY HARDENED GEARS DURING MANUFACTURE. IF GEARS FAIL ENGINE WILL FAIL TIMING CHAIN MAY CAUSE ENGINE TO SEIZE OR SMASH VALVES POSSIBLY CAUSING A WRECK IF OCCURS AT HIGH SPEED. MB HAS KNOWN THAT THEIR ENGINES ARE UNSAFE SINCE 2007 ISSUING TSB'S BUT NOT RECALLING ENGINES EXPECTING CUSTOMERS TO PAY FROM $4000 TO $7500 FOR REPAIRS AFTER THEY HAVE DONE MINOR REPAIRS SUCH AS REPLACING THE SOLENOIDS FOR THE CAMSHAFT BALANCERS ( AS I HAVE ALREADY DONE ) DEALERS SAY THIS IS A COMMON PROBLEM AND PRETTY MUCH ALL 2006 2007 272 ENGINES HAVE THIS PROBLEM OVER THE WHOLE CLASSES OF MB VEHICLES NOT JUST R CLASS, BUT MBUSA IS DENYING THIS, SINCE A CLASS ACION SUIT WAS FILED AGAINST MBUSA THEY HAVE STARTED TO COVER REPAIRS TO SOME PEOPLE WHO'S WARRANTIES HAVE EXPIRED BUT NOT ALL....... A PROBLEM EXISTS DEALERS KNOW IT EXISTS AND NOW MBUSA IS STARTING TO ADMIT IT TO SOME PEOPLE A RECALL SHOULD BE DONE AND AN INVESTIGATION IN TO MBUSA AND THEIR PRACTICES IN COVERING UP A DEFECT OF MANUFACTURE AND SUBSEQUENT COVER UP OF THEIR PUTTING UNSAFE VEHICLES ON TO THE US AUTO MARKET , PLUS LEMON LAW VIOLATIONS AS THEY ARE TELLING OWNERS TO TRADE THEIR VEHILES OR SELL THEM ( DUMPING THEM ONTON THE OPEN MARKET FOR PEOPLE LIKE MYSELF TO PURCHASE THEM ).. *TR

01/08/2011
Components: FUEL SYSTEM, OTHER
Incident Date: 01/03/2011
Crash: No
Fire: No
Summary

AFTER A NORMAL DAY OF DRIVING THE VEHICLE, I STOPPED FOR A SMALL AMOUT OF TIME SWITCHED THE CAR OFF. WHEN I RETURNED THE CAR WOULD NOT START, AFTER 30 MINUTES OF THIS I HAD IT TOWED TO A DEALER. AFTER SEVERAL DAYS HE INFORMED ME THAT HE CHECKED THE FUEL PUMP AND IGNITION SYSTEM. EVERYTHING CHECKED OK. HE REINSTALLED THE PARTS AND THE CAR STARTED FINE FOR THREE DAYS. I PICKED UP THE CAR ONLY TO HAVE IT STALL AGAIN IN A MATTER OF HOURS, WITH THE SAME PROBLEMS. *LN

01/05/2011
Components: POWER TRAIN
Incident Date: 01/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E26A******
Summary

AT TIMES THE SHIFT LEVER WOULD NOT WORK. I CALLED THE DEALERSHIP AND FOLLOWED THE INSTRUCTIONS IN THE MERCEDES-BENZ CAMPAIGN #2006090001 WHICH HAS A NHTSA #10021242. AFTER FOLLOWING THE INSTRUCTIONS IN THE CAMPAIGN MY VEHICLE WILL START IN PARK AND GO INTO REVERSE OR DRIVE BY ITSELF. THE INDICATER SAYS IT IS IN PARK WHEN IT STARTS BUT SHIFTS TO DRIVE OR REVERSE BY ITSELF EVEN WITHOUT MY FOOT ON THE BRAKE. IT IS VERY DANGEROUS BECAUSE THE CAR JUST TAKES OFF.

12/24/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

ON MY 2006 MERCEDES BENZ R350, THE REAR BRAKELIGHTS AND TAILLIGHTS REGULARLY FAIL TO ELIMINATE. THE LIGHTS ARE VERY INCONSISTENT AND WHEN THEY FAIL A BACK-UP SUBSTITUTE LIGHT COMES ON. A MESSAGE APPEARS ON THE DASH INDICATING THAT THE SUBSTITUTE LIGHTS ARE ON. AFTER CHANGING THE BULBS NUMEROUS TIMES, I WAS TOLD BY A MECHANIC AT MERCEDES THAT THE CONTACT MAY BE WORN OUT. *TR

12/14/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E46A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE TAILLIGHTS FAILED. THE EXTERIOR LIGHT WARNING LIGHT WAS ALSO ILLUMINATED, INDICATING THAT THE BRAKE LIGHTS WERE NONFUNCTIONAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE WIRING HARNESS AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 33,106. UPDATED 02/10/11 *BF UPDATED 02/22/11

11/22/2010
Components: EXTERIOR LIGHTING
Incident Date: 05/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E26A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ R350. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT STATED THAT THE BRAKE LIGHT WOULD NOT TURN ON. THERE WAS A WARNING LIGHT THAT INDICATED THAT THEY DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE PROBLEM WAS ASSOCIATED WITH A WIRING PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 46,000.

11/19/2010
Components: EXTERIOR LIGHTING
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E36A******
Summary

OUR 2006 R350 HAD ALL THE TAIL LIGHTS BURN OUT AT THE SAME TIME RESULTING IN A SAFETY ISSUE. THERE APPEARS TO BE A COMMON ISSUE WITH THIS MODEL AND YEAR WITH A WIRE HARNESS THAT CONTROLS THE REAR BRAKE LIGHTS. WHEN THIS HARNESS FAILS THE TAIL LIGHTS STOP WORKING. MERCEDES KNOWS ABOUT THE ISSUE AND HAS A TSB ON IT, BUT WILL NOT COVER REPAIRS IF THE VEHICLE IS NOT UNDER WARRANTY. THERE ARE MULTIPLE COMPLAINTS ON ONLINE MERCEDES FORUMS REGARDING THIS DEFECT. *TR

10/31/2010
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 10/30/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB75E36A******
Summary

2006 MERCEDES BENZ R500 DRIVERS SEAT FIRE WHEN HEATED SEAT WAS TURNED ON. FLAMES AND FIRE MELTED SEAT AND DAMAGED DRIVERS DRESS. *TR

10/27/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

ON SEPTEMBER 19, 2010 I STARTED UP MY VEHICLE AND NOTICE A CHECK ENGINE LIGHT APPEARS ON MY DASHBOARD. I DROVE THE VEHICLE FOR TWO MORE DAYS AND THE LIGHT DISAPPEARED. AND THEN ON THE FOURTH DAY THE LIGHT APPEAR AGAIN. I IMMEDIATELY CONTACT THE MERCEDES BENZ SERVICE AND ASKED THE ABOUT THE CHECK ENGINE LIGHT. I WAS INFORMED NOT TO PANIC IT'S PROBABLY THE GAS CAP NOT PROPERLY ON OR SINCE I WAS AWAY FOR ONE WEEK AND MY VEHICLE WAS PARKED IN THE GARAGE MAYBE THAT IS WHY THE CHECK ENGINE LIGHT IS ON. I THEN DECIDE TO TAKE MY VEHICLE RIGHT TO MERCEDES BENZ BECAUSE I DID NOT WANT TO TAKE ANY CHANCES WITH THIS MESSAGE. I TOOK THE VEHICLE IN AND INFORMED THE SERVICE ADVISOR ABOUT THE LIGHT. LATER ON THAT DAY I RECEIVED A PHONE CALL INFORMING ME THE VEHICLE NEEDS A COUNTER BALANCER? I ASKED HIM HOW DOES HE KNOW AND HE REPLIED THAT THE TECHNICIAN SAW SMALL METAL PARTICLES IN MY OIL PAN. MY VEHICLE WAS FULLY SERVICED IN MARCH, 2010 THE REPAIR HE TOLD ME WILL BE VERY COSTLY BETWEEN $4000-$6000 FOR A COUNTER BALANCER ! I LEFT THE VEHICLE AND CALLED MERCEDES BENZ CUSTOMER CARE TO ASK THEM ABOUT THIS PART. THE CUSTOMER CARE REP INFORMED ME THAT THIS VEHICLE DOES NOT HAVE THIS PROBLEM AND TO GO GET MY VEHICLE BEFORE THEY START THE REPAIR. I WENT BACK TO GET MY VEHICLE AND THE SERVICE ADVISOR TOLD ME THAT THE VEHICLE IS UNSAFE TO DRIVE, AND MAY STOP ON ME WHILE IN DRIVE. I HAD NO OTHER RECOURSE BUT TO HAVE MY VEHICLE REPAIR. WHEN I PICK UP MY VEHICLE SEVERAL DAYS LATER I ASKED AGAIN ABOUT THE REPAIRS AND WAS GIVEN A LENGTHY REPAIR BILL WITH ALOT MORE ITEMS THEN WHAT THE SERVICE ADVISOR SAID NEEDED TO BE DONE TO MY VEHICLE. I CALLED ANOTHER TECHNICIAN WHO IS ALSO EMPLOYED WITH MERCEDES BENZ AND ASK ABOUT THIS PART, AND HE TOLD ME MERCEDES BENZ KNOWS ABOUT THE COUNTER BALANCER IN SOME OF THE 350 ENGINE BUT WILL NOT RECALL THEM. I DO NOT UNDERSTAND WHY MERCEDES BENZ IS NOT RECALLING THIS EXPENSIVE PART ! *TR

09/30/2010
Components: POWER TRAIN
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E46A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ R500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WOULD JERK AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 54,000.

08/30/2010
Components: STEERING
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

2006 MERCEDES BENZ R500. ENTIRE STEERING COLUMN MOVES WITH ALL CONTROLS WHEN SHIFTING GEARS AND/OR USING THE TURN SIGNAL. INTERMITTENT PROBLEM. MAY BE ATTRIBUTED TO HEAT EXPOSURE (I.E CAR PARKED ON THE STREET BEING EXPOSED TO THE SUN). REPORTED TO THE DEALER NUMEROUS TIMES. *TR

07/10/2010
Components: SUSPENSION
Incident Date: 07/06/2010
Crash: No
Fire: No
Summary

AIR MATIC SUSPENSION MALFUNCTION ERROR MESSAGE WITH NO CODES. CAR HAS BEEN IN AND OUT OF DEALERSHIP FOR PAST YEAR FOR THIS ISSUE. DURING HIGHWAY DRIVING CAR ISSUED WARNING THAT CAR HEIGHT WAS TOO LOW FOR DRIVING, MANUAL READ TO PROCEED WITH CAUTION. ONCE PARKED AND OFF, THE CAR COMPLETELY DROPPED TO THE GROUND CAUSING THE TIRES TO RUB AGAINST THE WHEEL WELL. ANOTHER OCCURRENCE, WHEN PLACING MORE WEIGHT IN ADDITION TO THE DRIVER CAUSES THE MALFUNCTION ERROR MESSAGE CAUSING A ROUGH RIDE AND THE SUSPENSION TO RAISE UNEVENLY. CAR HAS BEEN TO THE MB DEALERSHIP OVER 4 TIMES AND THEY CANNOT FIGURE OUT WHAT IS CAUSING THIS PROBLEM WITH THE AIRMATIC SUSPENSION AS THE COMPUTER DOES NOT LEAVE ANY CODES FOR THEM TO FOLLOW. CAR IS BEING DRIVEN AND TESTED BY THE DEALERSHIP OVERNIGHT (THIS IS THE SECOND TIME THEY'VE MONITORED OVERNIGHT) AND OVER THE WEEKEND TO FURTHER MONITOR THE PROBLEM WITH A COMPUTER CONNECTED TO THE CAR TO DETECT THE MALFUNCTION. THE MALFUNCTION STARTED OCCURRING EVERY THREE MONTHS AND HAS PROGRESSED TO EVERY OTHER WEEK DURING THE PAST YEAR. THE CAR DOES NOT DRIVE AS CAR WITH AIR MATIC SUSPENSION SHOULD BUT RATHER A CAR WITH NO SUSPENSION AT ALL. SERVICE MANAGER SUSPECTS IT TO BE AN ISSUE WITH THE COMPUTER SYSTEM (LAST RESORT REPAIR AS PER MERCEDES BENZ) WHICH IS CAUSING THE MALFUNCTION. SERVICE MANAGER EXPLAINS THAT ALL OTHER OPTIONS MUST BE EXHAUSTED PRIOR TO COMMUNICATING WITH MB FOR THE LAST RESORT ALTERNATIVE. *TR

06/10/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 05/25/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGCB75E46A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES R500. THE CONTACT STATED THAT THE DRIVER WAS TRYING TO PARK THE VEHICLE WHILE DRIVING 5 MPH AND THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE CONTINUED TO ACCELERATE UNTIL IT CRASHED INTO A TREE. THE CONTACT DIDN'T MENTION ANY INJURIES. NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER WAS NOT AWARE OF HOW MUCH THE SPEED INCREASED PRIOR TO THE COLLISION. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY USER ERROR AND NOT THE VEHICLE. THE DEALER ALSO REFUSED TO INSPECT THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE INSURANCE COMPANY WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 35,000. UPDAETD 10/27/10. *LJ

06/01/2010
Components: POWER TRAIN
Incident Date: 05/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E36A******
Summary

FRONT DIFFERENTIAL NEEDS REPLACEMENT AT ONLY 55,600 MILES. COST IS $3,000 DOLLARS AND VEHICLE IS ONLY 5,000 MILES OUT OF WARRANTY. THERE ARE MANY OTHER MERCEDES 4MATIC WITH THIS SAME PROBLEM, THIS IS AN MANUFACTURER'S DEFECT MERCEDES IS NOT CORRECTING. DO NOT BUY A MERCEDES. *TR

04/28/2010
Components: SEATS
Incident Date: 04/27/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGCB65E26A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES R350. WHILE SITTING IN THE VEHICLE WITH THE HEATED SEATS ACTIVATED, THE CONTACT COULD SMELL AND SEE SMOKE AS THE SEAT BEGAN TO BURN. THE VEHICLE HAD NOT BEEN TAKEN TO AN AUTHORIZED DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 49,000.

02/24/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB75E66A******
Summary

AT COMPLETE STOP AT STOP LIGHT WITH BRAKE FULLY DEPRESSED THE TACHOMETER SHOWED SEVERAL REPEATED INCREASES IN RPM FROM 600-800 CAUSING THE CAR TO ROCK THEN THE CAR ACCELERATED TO 2200 RPM ACTIVATING THE ANTILOCK BRAKING SYSTEM. THIS HAS RECURRED ON AN INTERMITTENT BASIS FROM THE 6-1100. THIS IS IN CONJUNCTION WITH DEPRESSION OF THE ACCELERATOR AT OTHER TIMES WITH NO RESPONSE FROM THE ENGINE. MERCEDES LOOKED AT THE VEHICLE AND I ACCOMPANIED A TEST DRIVE AND ALL PROBLEMS OCCURRED FROM NO ACCELERATION SEVERAL SECONDS TO THE 6-800-RPM ACCELERATION AT FULL STOP WITH BRAKES DEPRESSED. THEY DID NOT DO ANY REPAIR, NO PARTS REPLACED THE CAR IS AS IS STILL ON THE ROAD. *TR

11/13/2009
Components: EXTERIOR LIGHTING
Incident Date: 05/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

HEADLAMPS SHINE TOO CLOSE TO CAR. ONLY SHINE 40-50 FEET OUT TO THE FRONT AND AT NIGHT, ESPECIALLY IN RAIN, YOU ABSOLUTELY CANNOT SEE THE ROAD OR HAZARDS IN IT, SUCH AS DEER. *TR

10/07/2009
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/18/2007
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65EX6A******
Summary

TL* THE CONTACT OWNS A 2006 MERCEDES-BENZ R350. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE HESITATED THEN ACCELERATED UP TO 20000 RPMS (TACHOMETER RED LINE). HE WAS ABLE TO TURN THE ENGINE OFF. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. SEVERAL MONTHS AFTER THE REPAIR THE FAILURE RESURFACED. THE VEHICLE WAS TOWED AGAIN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE TRANSMISSION'S ELECTRONIC DEVICE FAILED. HOWEVER HE SPECULATES THAT THE ELECTRONIC THROTTLE FAILED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE CURRENT MILEAGE WAS APPROXIMATELY 49,000.

05/23/2007
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2007
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E66A******
Summary

TL*THE CONTACT OWNS A 2006 MERCEDES BENZ R350. THE CONTACT STATED THAT THE ENGINE BEGAN MAKING A LOUD NOISE. THE DEALER REPLACED THE IDLER PULLEY, BUT THE ENGINE CONTINUED TO MAKE A LOUD NOISE. THE RUN FLAT INDICATOR LIGHT AND THE ELECTRICAL WARNING LIGHT ILLUMINATED. THE ELECTRICAL PANEL WAS REPLACED. THE VEHICLE CONTINUED TO HAVE ELECTRICAL FAILURES AND THE POWER SUNROOF LID WOULD NOT CLOSE. THE DEALER ORDERED AN UNDISCLOSED PART FROM GERMANY. THE CURRENT MILEAGE AND ENGINE SIZE WERE UNKNOWN. THE FAILURE MILEAGE WAS 15,000.

01/26/2007
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2006
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGCB65E76A******
Summary

2006 MERCEDES BENZ R350 PROBLEM WITH FAULTY TRANSMISSION **CC THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY AND STRUCK A PARKED CAR. THE CONSUMER WAS TOLD BY THE DEALER, THE REASON WHY THE VEHICLE ROLLED, WAS BECAUSE HE LEFT THE KEYS IN THE IGNITION. THE CONSUMER STATED A BUTTON MUST BE PUSHED TO PLACE IN TO PARK. IT WAS DETERMINED THAT THE CONSUMER DIDN'T PLACE THE VEHICLE INTO PARK. IT WAS STATED THAT IF THE KEY IS LEFT IN THE IGNITION, AND NOT PLACED INTO PARK, THE VEHICLE WILL NOT GO INTO PARK BY ITSELF. THE CONCLUSION WAS USER ERROR. THE CONSUMER BELIEVED THERE IS A MANUFACTURER'S DEFECT WITH THE TRANSMISSION. THE CONSUMER DID NOT HAVE A POLICE REPORT. *JB

06/27/2006
Components: STEERING,CHILD SEAT
Incident Date: 06/04/2006
Crash: No
Fire: No
Summary

MERCEDES R CLASS SPEED SENSITIVE STEERING HAS LITTLE PLAY AND ITS MEASUREMENT OF HARDENING AND SOFTENING THE STEERING IS UNPREDICTABLE. SOMETIME STEERING ITSELF BECOME VERY SOFT THAT VEHICLE IS HARD TO CONTROL AND SOMETIME IT BECOMES VERY HARD. TOTAL RANDOM BEHAVIOR, EFFECT DRIVING AND SAFETY. *NM

05/11/2006
Components: POWER TRAIN
Incident Date: 05/01/2006
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGCB65E56A******
Summary

MY WIFE DROVE OUR MERCEDES BENZ R350 TO A FRIENDS HOUSE TO DROP OFF THE KIDS. UPON STOPPING ON THE DRIVEWAY MY WIFE SHUT THE CAR OFF (KEY IN OFF POSITION) GOT OUT AND WENT TO THE PASSENGER SIDE TO HELP MY DAUGHTER OUT OF THE THIRD ROW. AT THAT SAME TIME MY SON EXITED THE VEHICLE AND WAS STANDING OUTSIDE THE CAR. AS MY WIFE BEGAN TO MOVE THE SEAT FOR MY DAUGHTER THE CAR ROLLED DUE TO NOT BEING IN PARK, ROLLED PAST MY SON AND WENT THROUGH THE FRIENDS GARAGE DOOR. ALL CARS I KNOW OF THAT ARE AUTOMATICS REQUIRE THE VEHICLE BE IN PARK PRIOR TO THE KEY GOING TO THE OFF POSITION. MERCEDES BENZ HAS THE CAR PROGRAMMED SO THAT IF THE USER FORGETS TO PUT THE CAR IN PARK, PARK WILL BE ENGAGED ONCE THE KEY IS REMOVED (A HAPTIC ADMISSION OF GUILT). FOR SAFETY REASONS THE LOGIC SHOULD BE MODIFIED SLIGHTLY TO: ZEROSPD+(DOOROPEN*KEYOFF)=PARK I CALLED MERCEDES BENZ AND THEY SEE THIS AS MY WIFE'S FAULT. IT IS SIMPLE TO THEM, PEOPLE DON'T LEAVE THEIR KEYS IN THEIR CARS SO GOING INTO PARK ONCE THE KEY IS REMOVED IS FINE. THE SHIFTER THIS CAR HAS IS HIDDEN BEHIND THE STEERING WHEEL AND WILL TAKE A LOT OF GETTING USED TO IN ORDER TO REMEMBER TO PUT IT IN PARK. ON THE SECOND DAY WE HAD THE CAR HOME I ALMOST GOT OUT WITHOUT BEING IN PARK. IT WILL COST $1100 FOR A NEW GARAGE DOOR AND THE R350 HAS SOME MINOR SCRATCHES ON THE FACIA. TO ME THIS IS SIMPLE, MERCEDES BENZ PUTS THE CAR IN PARK (FOR THOSE THAT FORGET) ONE STEP TOO LATE OVERLOOKING CONDITIONS THAT COULD LEAD TO SAFER LOGIC. MY SON COULD HAVE BEEN CRUSHED BY THE CAR, HE ONLY MADE IT AS FAR AS THE FRONT FENDER AND WAS ABOUT TO WALK IN FRONT OF THE CAR. I AM STILL WAITING TO HEAR BACK FROM BERNARD, THE CHIEF TECHNICIAN THAT I LEFT A VM WITH ON THE 800-FOR-MERC LINE. *NM

04/18/2006
Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE
Incident Date: 04/18/2006
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB65E96A******
Summary

DT*: THE CONTACT STATED WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME, THERE WAS A TAPPING NOISE FROM THE ENGINE COMPARTMENT AREA. THE VEHICLE WAS SEEN BY A DEALER FOR INSPECTION WHO DETERMINED THERE WAS A PROBLEM WITH THE FUEL INJECTION SYSTEM AND THIS WAS REPLACED. AFTERWARDS, WHILE APPLYING BRAKE PRESSURE AT VARIOUS SPEEDS THE VEHICLE ROLLED BACKWARDS, BUT WAS NOT PLACED IN REVERSE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO DETERMINED THE BRAKES WERE NORMAL.

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