EN

2010 Buick Enclave 4-DR. w/SAB

6
Recalls
259
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.5%

Complaints
Recalls

259 Complaints

for 2010 BUICK ENCLAVE
06/21/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED0AJ******
Summary

The power steering has issues when turning it seems to not work. Been have this problem for about a year. I’ve talked to other Buick owners and they have the same problem. I also have electrical issues on the drivers side door panel, where none of the switches work. Just all of a sudden quit.

03/23/2021
Components: ENGINE
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY STALLED AND WOULD NOT START, I HAD IT TOWED TO A MECHANIC AND WAS ADVISED IT NEEDED AN ENGINE, THIS WAS A KNOWN PROBLEM WITH THE 2008, 2009, 2010 BUICK ENCLAVES, BECAUSE OF THE OIL PUMP DRAINING THE ENGINE OF OIL IT SEIZED THE ENGINE. I CALLED GM AND ASKED WHY THEY HAVEN'T RECALLED THE 2010 ALONG WITH 2008, AND 2009 MODELS WITH THE SAME ENGINE AND ISSUE. THEY SAID ITS BEEN ACKNOWLEDGED BUT THERE IS NO FUTURE DATE IF OR WHEN THE 2010 BUICK ENCLAVE WOULD BE RECALLED FOR THE ENGINE- OIL FAILURE! THIS COST OVER $4800 DOLLARS TO GET FIXED, I JUST PURCHASED THE CAR FROM A DEALERSHIP LESS THAN A YEAR PRIOR, VERY DISAPPOINTED WITH DEALER FOR NOT MAKING ME AWARE TO CHECK OIL EVERY FEW DAYS SO THIS WOULDN'T HAPPEN. I ALSO JUST HAD THE OIL CHANGE DONE A MONTH BEFORE THE ENGINE SEIZED!

02/22/2021
Components: ENGINE
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

THE 2010 BUICK ENCLAVE HAS BEEN WELL KEPT. I HAD JUST PURCHASED IT AND ONLY DROVE IT FOR 2 MONTHS. I WAS DRIVING ON THE FREEWAY AT 70MILES PER HOUR THEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR LOST POWER DOWN TO 40MILES I HAD TO PULL OFF THE FREEWAY. ALMOST HIT. THE HOLE SYSTEM SHUT DOWN IT WOULDN'T START AT ALL HAD IT TOWED TO THE DEALER THEY SAID THE TIMING CHAIN JUMMPED AND LOCKED UP YOUR MOTOR IT WILL BE 10 THOUSAND TO FIX I DONT HAVE THAT KIND OF MONEY SO NOW I M PAYING A LOAN ON A CAR THAT DOES NOT WORK.

02/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

WHILE DRIVING IN SINGLE DIGIT TEMPS IN ICY ROAD CONDITIONS IN TRAFFIC USING THE BRAKES A LOT MY TRACTION CONTROL LIGHT CAME IN AND I GOT A SERVICE YOUR TRACTION CONTROL SYSTEM AND ENGINE POWER WAS REDUCED CAUSING ME TO NOT HAVE CONTROL OF THE VEHICLE IN HEAVY TRAFFIC AND DANGEROUS ROAD CONDITIONS. TRACTION CONTROL WILL NOT COME BACK ON AFTER THE VEHICLE HAS BEEN TURNED OFF AND RESTARTED. ROAD CONDITIONS WERE SO BAD TRAFFIC WAS MOVING 5-10MPH ON HIGHWAY. THE REDUCED ENGINE POWER HAPPENED AS SOON AS I STARTED TURNING RIGHT ON ANOTHER ROAD DUE TO HOW SLICK THE HIGHWAY WAS.

01/25/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBEDXAA******
Summary

THE THROTTLE - POSITION SENSOR IS NOT WORKING PROPERLY AND ENGINE STARTED ACTING UP WHILE DRIVING

01/17/2021
Components: STEERING
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

JAN. 10 AT 8 AM MY DAUGHTER AND I LEFT SALT LAKE CITY TO DRIVE HOME TO LAS VEGAS. AT 8 AM, EVERYTHING WAS FINE, NO NOISE FROM THE VEHICLE NO CLANKING, NO SMELL. I COULD DO U TURNS AND SHARP TURNS TO PARK THE VEHICLE BEFORE STOPPING TO GET A BAGEL. WE ENTERED THE 15 SOUTH TO HEAD HOME, WE ARE DRIVING AT SPEEDS OF 70-80MPH. AT APPROXIMATELY 11:00AM WE ARE REACHING THE TOWN OF BEAVER, UTAH. I NEEDED TO PULL OFF THE FREEWAY TO GAS UP AND WANTED AN ESPRESSO. WE EXIT THE FREEWAY AND AS I START SLOWING I CAN TELL MY POWER STEERING HAS GONE OUT, I ALMOST HIT ON COMING TRAFFIC WHILE TURNING TO THE RIGHT WHEN COMING OFF THE EXIT BECAUSE IT WAS SO EXTREMELY DIFFICULT TO STEER. THE OTHER DRIVER HAD TO SWERVE IN TO THE DIRT AREA TO AVOID HITTING MY DAUGHTER AND I, FOLLOWED US TO THE GAS STATION AND YELLED AT ME UNTIL HE REALIZED SOMETHING WAS WRONG WITH MY STEERING.. WE HAD TO PAY TO HAVE THE VEHICLE TOWED TO ST GEORGE UTAH TO RONS SHELL MECHANIC STATION. RON THOUGHT MAYBE IT WAS A BAD PUMP OR RACK (EVEN THOUGH THERE WERE NO SIGNS OF IT GOING BAD). WE PAID OVER 2 GRAND TRYING TO GET IT FIXED AND THERE ARE INTERMITTENT POWER STEERING ISSUES, FINALLY RON GAVE UP AND SAID THATS THE BEST HE CAN DO. AFTER INVESTIGATING I SEE MANY OTHER PEOPLE ARE HAVING POWER STEERING FAILURE WITH 2010 GMC BUICK ENCLAVES. GMC NEEDS TO TAKE THIS SERIOUSLY. MY DAUGHTER AND I WERE ALMOST HIT HEAD ON! BECAUSE OF INSTANT POWER STEERING FAILURE WITH NO WARNING WHAT SO EVER!! THIS NEEDS TO BE CORRECTED ASAP!!

12/13/2020
Components: POWER TRAIN,ENGINE
Incident Date: 12/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

2010 BUICK ENCLAVE WITH 116,164 MILES, JUST OVER 10,00 PER YEAR, ENGINE DEVELOPED A SPUN ROD BEARING AND QUIT WHILE DRIVING. STEERING LOST POWER AND ENGINE STOPPED. I HAD TO PUSH IT BACKWARDS TO GET OUT OF AN INTERSECTION. I HAD JUST STARTED A RIGHT TURN. 22 MONTH EARLIER THE TIMING CHAIN STRETCHED ON THE VEHICLE COSTING $2000 IN REPAIRS. OIL WAS CHANGED EVERY 5000 OR LESS MILES AND USED MOBILE 1 SYNTHETIC OIL THE ENTIRE TIME. THIS AND OWNERS OF EARLIER MODEL YEARS REPORT THIS SAME PROBLEM FROM THIS VEHICLE. A WELL MAINTAINED VEHICLE SHOULD NOT HAVE THESE TWO PROBLEMS WHICH POINTS TO SOME FAILURE IN DESIGN OR MANUFACTURE. VEHICLE IS NOW JUNK.

11/04/2020
Components: POWER TRAIN
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED1AJ******
Summary

ENGINE LIGHT IS COMING ON DUE TO ISSUE WITH TIMING CHAIN. MY MECHANIC SAID GM ISSUED A SERVICE BULLETIN AND GM OFFERED EXTENDED WARRANTY COVERAGE TO FIX THE PROBLEM FOR MODEL YEAR 2009 BUT NOT 2010 (WHICH IS MY MODEL YEAR). IT WAS A KNOWN PROBLEM AND GM REFUSES TO COVER THE REPAIR OF THE TIMING CHAIN REPLACEMENT.

08/31/2020
Components: STEERING
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED9AJ******
Summary

WHEN SLOWING DOWN, STEERING GETS HARD TO TURN

07/13/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

THE CAR SHUT OFF WHILE I WAS DRIVING IT, I WAS STARTING TO GO FROM SITTING AT A RED LIGHT AND IT JUST SHUT ITSELF OFF! I'VE JUST PURCHASED THIS CAR AND ALREADY IT'S A HUNK OF JUNK. ALSO THE AMOUNT OF ELECTRICAL PROBLEMS CAUSED BY WATER ENTERING THE MOTOR COMPARTMENT IS RIDICULOUS AND SHOULD BE A RECALL AS IT'S JUST A BAD DESIGN. THE AC FAN MOTOR LOCATED ABOVE THE PASSENGER FLOOR FILLS WITH WATER AND RUINS THE MOTOR. THE CAR SHUT OFF TODAY BECAUSE OF SHODDY SOLDERING.

06/25/2020
Components: STEERING
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED8AJ******
Summary

WHILE DECELERATING THE POWER STEERING RANDOMLY GOES OUT. I'M HAVING THE VEHICLE CHECKED OUT FOR A SECOND TIME. I HAVE RECENTLY DONE THE RESEARCH AND THIS SEEMS TO BE A VERY COMMON PROBLEM IN 2010 BUICK ENCLAVES AND GMC HAS YET TO MAKE A RECALL. THIS COULD DEFINITELY BE VERY DANGEROUS IF DECELERATING AND MAKING TURNS ON HIGHWAY AND POWER STEERING JUST GOES OUT. HOPEFULLY NO ONE HAS TO DIE FOR GMC TO ADMIT FAULTY STEERING. *TR

06/06/2020
Components: STEERING
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

POWER STEERING IS LEAKING FLUIDS. HEARING A SLIGHT HOWLING SOUND WHEN TURNING THE STEERING WHEEL. *TR

06/01/2020
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

2010 BUICK ENCLAVE WAS DRIVING AT APPROXIMATELY 50MPH, ENGINE STUTTERED, LOST POWER, AND WOULD NOT ACCELERATE. PULLED OVER AND ENGINE WOULD NOT RESTART. TOWED TO LOCAL REPAIR SHOP AND FOUND THE ENGINE HAD BLOWN, GEARS BLEW APART, TIMING CHAIN SHOT. FULL ENGINE REPLACEMENT COSTING ALMOST $7,000. MILEAGE WAS 178,222. ADDITIONAL ISSUES TO INCLUDE REAR SUSPENSION PARTS, BRAKES, ROTORS, WHEEL BEARINGS (TWICE) DUE TO DEFECTIVE PARTS. REAR LATERAL LINKS BOTH UPPER AND LOWER (TWICE DUE TO DEFECTIVE PARTS). CAR STILL DOES NOT RIDE PROPERLY AFTER SECOND REPLACEMENT OF PARTS AND 4 ALL WHEEL ALIGNMENTS. CAR SWAYS TERRIBLY AND ROCKS ESPECIALLY DURING HIGHER WINDS. VERY HARD TO KEEP ON THE ROAD AND DANGEROUS. *TR

05/26/2020
Components: STEERING,SEAT BELTS,ENGINE
Incident Date: 05/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

I AM WRITING BECAUSE WE PURCHASED A 2010 BUICK ENCLAVE IN 2018. IMMEDIATELY AFTER PURCHASING I NOTICED ISSUES WITH THE VEHICLE AND IT HAD TO BE SERVICED TWICE WITHIN A COUPLE WEEKS OF HAVING IT. AT THE TIME THE SERVICE DEPT. COULD NOT DIAGNOSE THE ISSUE AND BLAMED IT ON MY ACCIDENTALLY TOUCHING THE MANUAL SHIFT ON THE SHAFT. I KNEW I WAS NOT DOING THIS. I HAVE VIDEO OF THE CAR DOING THIS WEIRD ACCELERATION AND ALL DURING THE LAST COUPLE OF YEARS BUT [XXX] KEPT SAYING THE VEHICLE WAS FINE. WELL, I WAS STRANDED BECAUSE IT JUST STOPPED A FEW DAYS AGO AND HAD TO TAKE A 50.00 UBER HOME. I HAVE HAD TO UBER 3 TIMES NOW AND PURCHASED A CODE READER. THE CODE COMES BACK AS A TIMING CHAIN STRETCHED. IT SEEMS WHAT I WAS FEELING FROM THE VERY BEGINNING WAS IN FACT THIS ISSUE. I AM NOT HAPPY ABOUT THIS. I HAVE HAD TO RENT VEHICLES FOR THE LAST 3 DAYS AND WILL HAVE TO HAVE THE VEHICLE TOWED BACK TO MY HOME TOMORROW. SINCE THIS ISSUE WAS BROUGHT TO YOUR ATTENTION FROM DAY ONE I EXPECT IT TO BE REPAIRED AT NO COST TO ME AND SOME OF THE CHARGES I HAVE ACCUMULATED BE REIMBURSED. THIS IS NOT JUST! I WILL BE LOOKING INTO THE LEMON LAW AND IF IT APPLIES TO ME. I AM HOPING YOUR COMPANY TAKES RESPONSIBILITY. HAD THEY PAID ATTENTION TO WHAT I WAS SAYING AND ALL THEN THIS WOULD NEVER HAVE HAPPENED,. THE STRESS AND ISSUES THIS HAS CAUSED GOES SO MUCH DEEPER THAN THIS THE CODE THAT COMES BACK IS P0008. THE CRANK SHAFT. I HAVE READ NUMEROUS REVIEWS ON THIS AND WILL CONTINUE TO CARRY THIS ON. FURTHERMORE THE FACT THAT THERE ARE RECENT ISSUES WITH THE POWER STEERING AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/06/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

TWICE WITHIN THE PAST MONTH WHEN DRIVING ON THE INTERSTATE WHILE USING CRUISE CONTROL MY VEHICLE AUTOMATICALLY STARTED ACCELERATING UNCONTROLLABLY. DEPRESSING THE BRAKE PEDAL DID NOT DISENGAGE THE CRUISE CONTROL OR STOP THE CAR FROM TRYING TO ACCELERATE. IN BOTH CASES I HAD THE WHEREWITHAL NOT TO PANIC, CONTROL THE VEHICLE TO THE SHOULDER, PUT THE CAR IN NEUTRAL AND TURN THE ENGINE OFF. AFTER RESTARTING THE CAR THE ENGINE IMMEDIATELY CONTINUED TO ACCELERATE AND THROTTLE UP TO 4000 RPMS WHILE STILL IN PARK. FORTUNATELY, BOTH INSTANCES OCCURRED ON STRAIGHT STRETCHES OF INTERSTATE DURING LESS THAN CROWDED HOURS. I SHUTTER TO THINK IF THIS OCCURRED WHILE MY KIDS WERE DRIVING. I AM FILING THIS COMPLAINT IN HOPES THAT IF THERE ARE OTHER CASES OF THIS HAPPENING WE CAN MAKE SURE GM CAN FIX THIS BEFORE ANYONE GETS KILLED. I KNOW OTHER AUTOMAKERS HAD THIS PROBLEM AND WERE ABLE TO CORRECT IT THROUGH RECALL. I CONTACTED GM/BUICK WITH MY CONCERNS AND THEY ACKNOWLEDGED THAT THIS IS INDEED A SAFETY CONCERN BUT SINCE MY WARRANTY IS EXPIRED THERE IS NOTHING THEY CAN DO BUT ADVISE ME TO TAKE IT IN FOR REPAIR AT MY OWN EXPENSE. I HAVE A VIDEO I TOOK AFTER THE SECOND OCCURRENCE ONCE I WAS ABLE TO PULL MY VEHICLE OVER AND TRY TO RESTART IT. I AM NOT ABLE TO UPLOAD IT THROUGH THIS FORM BUT I CAN SEND IT UPON REQUEST. *TR

04/19/2020
Components: STEERING
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

NUMEROUS TIMES AT HIGHWAY SPEED MERGING ON AND OFF RAMPS INTO TRAFFIC THE POWER STEERING GOES OUT CAUSING ME TO APPLY MORE UPPER ARM STRENGTH TO MERGE AND THEN THE POWER STEERING COMES BACK ON CAUSING ME TO JERK THE VEHICLE INTO TRAFFIC ALMOST CAUSING ME TO HIT VEHICLES IN FARTHEST LANE.

03/05/2020
Components: STEERING
Incident Date: 03/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBEDXAJ******
Summary

I RECENTLY JUST PURCHASED MY VEHICLE WITH 145,000 MILES WHEN I NOTICED THAT MY STEERING WHEEL LOCKS DURING TURNS. IT BECOMES VERY HARD AND DANGEROUS TO TURN. I HAVE TO TURN VERY SLOW WHICH IS DANGEROUS CAN COULD CAUSE AN ACCIDENT. I HAVE READ THAT THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE AND THAT IT NEEDS TO BE RECALLED HOPEFULLY WE CAN FIND A WAY TO FIX THIS.

02/27/2020
Components: ENGINE
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

WELL WHAT HAPPENED WAS THE VEHICLE DEAD STOPPED IN THE MIDDLE OF TRAFFIC. THIS MAY NOT SEEM UNUSUAL, BUT THIS PARTICULAR VEHICLE HAS BEEN REPORTED FOR THE SAME ISSUE, P0008 WHICH IS A STRETCHED TIMING CHAIN ISSUE. THIS ISSUE SEEMS TO BE COMMON WITH THE 3.6L VVT ENGINE THAT IS SHARED ACROSS ALL MODELS. MY WIFE AND CHILD WERE IN THE VEHICLE AT THE TIME AND WERE ABOUT TO BE HIT BY ON COMING TRAFFIC. LUCKILY, THE VEHICLE COMING TOWARD THEM WAS ABLE TO GET OUT OF THE WAY. THE VEHICLE BLOCKED TRAFFIC FOR SEVERAL HOURS. THE DESCRIBED PROBLEM IS A STRETCHED TIMING CHAIN, BUT MY RESEARCH HAS ELUDED THAT GM HAS HAD THIS SAME ISSUE WITH MULTIPLE MODELS OVER MULTITUDES OF MODEL YEAR VEHICLES. THIS ISSUE OFTEN LEADS TO A HEFTY REPAIR BILL UPWARDS OF $3500 OR EVEN MORE. IN MY OPINION WITH MULTIPLE REPORTS OF THIS VEHICLE OR MODELS THAT SHARE THE SAME ENGINE, THE PROBLEM CAN LEAD TO POSSIBLE SAFETY CONCERNS FOR A DEAD STOP WHILE DRIVING. A VEHICLE COULD POSSIBLY BE ON ICY, WET, ROAD CONDITIONS AND COULD CAUSE A GREAT DEAL OF MORE INJURIES. I BELIEVE THAT THIS ISSUE SHOULD BE LOOKED INTO FOR MODEL YEARS FROM 2008 - 2020. THE ENGINE HAS NOT CHANGED. THIS ENGINE IS NOT ONLY SHARED WITH THE BUICK ENCLAVE, BUT THE CHEVY TRAVERSE, GMC ACADIA, BUICK LACROSSE, AND THE LIST GOES ON. DUE TO THE TIMING CHAIN FAILURE, MY FAMILY COULD HAVE BEEN SERIOUSLY HURT OR WORSE. PLEASE LOOK INTO THE DESIGN ISSUE. I'M GLAD THAT MY FAMILY IS OK. NOW, I HAVE A HEFTY $3500 REPAIR THAT I NEED TO TAKE CARE OF FOR A CAR THAT I STILL OWE MONEY ON. GM NEEDS TO GET IN FRONT OF THIS AND PROVIDE SOME TYPE OF RELIEF FOR THEIR CUSTOMERS. GM KNOWS ABOUT THE ISSUE. IN 2011 GM RELEASED CUSTOMER SATISFACTION PROGRAM 10287 WHICH DIDN'T WORK THEN IN 2012 GM RELEASED A SPECIAL COVERAGE ADJUSTMENT (#11340C) EVEN WHEN PROPER OIL CHANGES ARE DONE. PLEASE LOOK INTO

02/24/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED9AJ******
Summary

/ I AM DRIVING MY BUICK ENCLAVE AND THE MOMENT I MOVE MY STEERING WHEEL A NOISE LIKE A VERY LOUD HUM STARTS, I EITHER WHEN PARKING IT IS VERY EMBARRASSING FOR ME BECAUSE EVERYONE IS AROUND ME THEY TURN AND CRITICIZE ME BECAUSE I AM NOT GOING TO THE MECHANIC TO REPAIR MY ENCLAVE AND ANOTHER PROBLEM I HAVE IS THAT THE BACK DOOR IF IT OPENS WITH THE CONTROL BUT WHEN TRYING TO CLOSE IT IF IT GOES DOWN TO CLOSE BUT BECOMES OPEN AGAIN IT IS AS IF THERE WAS AN OBSTACLE THAT DOES NOT LET IT CLOSE COMPLETELY

01/22/2020
Components: ENGINE
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

TIMING CHAIN FAILED IN AUGUST 2017 AT 87K MILES. OVER $4,000. FAILED AGAIN IN JANUARY OF 2020 AT 120K MILES. DEALER ONLY CHARGING $400-500 DUE TO MY INSISTENCE AND MY DESIRE TO GIVE THEM A POOR REVIEW IF THEY DID NOT HONOR THE REPAIR.

12/22/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

11 MONTHS AFTER I BOUGHT MY BUICK THE ENGINE WENT OUT THE DEALER SAID IT WAS NOTHING TO DO WITH ME THE REPLACEMENT USED ALL MY WARRANTY. AND THERE HAS BEEN ONE AFTER ANOTHER PROBLEM. MY STEERING WHEEL LOCKS DURING TURNS ALMOST HAD SOME REAL SERIOUS FINDER BENDERS. IT'S THROWING P420 CODE FOR BANK 2 AND NOW HAVE NO SOUND AT ALL EVERYTHING WORKS BUT NO BLINKERS, HAZARD, SEATBELT, BACKUP WARNING SOUNDS AT ALL WITH NO RADIO .

12/18/2019
Components: AIR BAGS
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED6AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SHELTON BUICK GMC (855 SOUTH ROCHESTER ROAD, ROCHESTER HILLS, MICHIGAN, (248)-651-5500) WHERE THE DEALER REPLACED THE AIR BAG WIRING HARNESS CONNECTOR DUE TO CORROSION OR LOOSE CONNECTORS. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THE MANUFACTURER'S WARRANTED SPECIAL COVERAGE REPAIR NUMBER: 15536 FOR THE AIR BAGS HAD EXPIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,150.

12/10/2019
Components: STEERING
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

APPROXIMATELY FOUR YEARS AGO, MY STEERING STARTED SLIPPING AND BECOMING TIGHTER IN TIGHT (<95 DEGREE) TURNS. WITHIN A SHORT TIME SPAN, THE PROBLEM BECAME CONSTANT. IT IS IMPOSSIBLE TO ENTER OR EXIT A PARKING SPOT. THE DEALER QUOTED ME $2500 TO REPAIR AND SAID THE PROBLEM IS FREQUENT ON BUICK ENCLAVES FROM 2010 ON.

10/16/2019
Components: ENGINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. JOHN PAUL'S BUICK GMC (3615 S 108TH ST, GREENFIELD, WI 53228, (414) 482-6246) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5585597823. THE FAILURE MILEAGE WAS APPROXIMATELY 114,753.

10/03/2019
Components: POWER TRAIN
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

VEHICLE LOSSES POWER, ENGINE LIGHT CAME ON, CODES P0008, P0017, P0009- TOOK IT TO SHOP AND THEY SAID THE OIL WAS 3 QTS LOW. I JUST HAD IT CHANGED WITHIN 60 DAYS. THEY CHANGED THE OILS AND CLEARED THE CODES WHICH WERE SHOWING. I ALSO HAD TRANSMISSION FLUID CHANGES AND A NEW FRONT LEFT TRANSAXLE INSTALLED. WIFE DRIVE THE VEHICLE HOME, WHICH IS WITHIN 3 MILES OF SHOP. ENGINE CAME BACK ON WITH THE SAME THREE CODES GIVEN ABOVE. CALEED BACK TO SHOP NEXT DAY, THEY SAID ENGINE WOULD HAVE TO BE PULLED AND THE CHART SAID ABOUT A 21 HOURS JOB (THEY CHARGE $68/HR). AND SAID IT WOULD BE ABOUT $2500 TO FIX. I SEE MANY POSTS ONLINE WITH THIS VEHICLE CONCERNING THIS SAME ISSUE. THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS AND LIKE MODELS.

09/28/2019
Components: STEERING
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

OFTEN WHEN TURNING THE VEHICLE POWER STEERING SEEMS TO LOOSE POWER. IT FEELS LIKE I AM DRIVING A OLD CAR WITH NO POWER STEERING. IT HAPPENS AT ANY SPEED. I SELDOM FEEL THIS FROM A STOPPED POSITION. I SELDOM FEEL IT WHEN GOING STRAIGHT. SOME TIMES I CAN FEEL IT AS I SLOW DOWN TO START A TURN. IT HAPPENS MOST IN TOWN. IT CAN HAPPEN WHEN COMING OFF THE INTERSTATE TO MAKE THE FIRST TURN AT AN INTERSECTION...BUT NOT OFTEN. I SEE NO LEAKS. THE FLUID IS AT THE PROPER LEVEL.

08/27/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE AUDIBLE WARNING CHIMES AND TURN SIGNAL CLICKING SOUND WHERE NOT PRESENT DUE A MALFUNCTION IN THE AUDIO AMPLIFIER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BALLAS BUICK(5715 WEST CENTRAL AVE, TOLEDO OH.) WHO DIAGNOSED THAT AN ELECTRICAL SHORTAGE TO THE AUDIO AMPLIFIER HAD OCCURRED DUE TO THE WATER LEAKING INTO THE PANELS OF THE VEHICLE AND BEHIND THE FIRE WALL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 168,000.

08/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

WATER IS GETTING TO THE ELECTRICAL COMPONENTS OF THE AMPLIFIERS (BOSE SYSTEM) AND SHORTING THEM OUT. THAT MEANS THERE IS NO SOUND WHAT SO EVER INSIDE THE VEHICLE. NO BLINKERS, HAZARDS, RADIO OR IF THE ENGINE LIGHT COMES ON YOU WON'T HEAR IT, ONLY A VISIBLE ICON. THIS IS AN ISSUE NOT ONLY IN THE ENCLAVE, BUT THE ACADIA AS WELL AS THE SATURN OUTLOOK. THIS SHOULD HAVE BEEN A RECALL A LONG TIME AGO. I REFUSE TO PAY FOR THIS WHEN IT'S AN ISSUE ACROSS THE BOARD.

08/20/2019
Components: ENGINE
Incident Date: 08/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR FLASHED. STUDEBAKER BUICK GMC (3200 E MAIN ST, RICHMOND, IN 47374, (765) 962-0505) DIAGNOSED THAT THE TIMING CHAIN WAS BEING STRETCHED AND NEEDED TO BE REPLACED. THE DEALER QUOTED A REPAIR COST OF $2,000 AND STATED THAT THEY WOULD CALL BACK WITH THE FINAL ESTIMATE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,800.

08/05/2019
Components: POWER TRAIN
Incident Date: 03/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED8AJ******
Summary

IN 2017@75,477 MILES MY CAR LOST POWER ON THE HIGHWAY, COULD NOT GET IT TO GO OVER 40MPH. DROVE TO DEALER & TURNED OUT TO BE TIMING CHAIN WHICH IS A KNOWN ISSUE IN MY TYPE OF CAR. DEALER REPAIRED CAR AT WARRANTY PRICE, EVEN THOUGH MY WARRANTY HAD RUN OUT & TOOK 40% OFF SINCE I HAD BEEN SUCH A GREAT CUSTOMER. THEY HAD SOME KIND OF INCENTIVE MONEY AVAILABLE.FAST FORWARD TO APRIL 2019 @ 95,000 MIKES, CAR IS LOSING POWER AGAIN ON HIGHWAY ESPECIALLY WHEN MERGING, MUST FLOOR GAS PEDAL TO GET CAR TO GO, ENGINE LIGHT ON INTERMITTENTLY AT FIRST, BUT NOW ON PERMANENTLY, TIMING CHAIN CODE (P0008) COMES UP & DEALER SAYS IT WILL BE AN ESTIMATED COST OF $2500 TO REPAIR, MUST PULL ENGINE AGAIN. TIMING CHAIN REPAIR FROM 2017 ONLY UNDER WARRANTY FOR 1 YEAR OR 12,000. I WENT 2 YEARS & 20,000 SINCE REPAIR. DEALER ONLY WILLING TO DISCOUNT REPAIR NEEDED NOW @ 25%. THIS IS A KNOWN ISSUE WITH MY CAR ESPECIALLY THE 2008, 2009 & 2010 MODELS. THERE ARE TONS OF ON-LINE COMPLAINTS ABOUT TIMING CHAINS IN MY TYPE CAR & THERE SHOULD HAVE BEEN SOME TYPE OF RECALL ON THE TIMING CHAINS/BELTS IN THESE CARS. IT IS A KNOWN PROBLEM. NOT SAFE WHEN DRIVING ON HIGHWAY & PROBLEM CAN OCCUR AT ANY TIME WITHOUT WARNING.YOU LOSE POWER & CAN GET STUCK IN MIDDLE OF NOWHERE. UNSAFE!

06/27/2019
Components: ENGINE
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

THE AIR CONDITIONER HOSE WAS MELTED WHERE IT TOUCHES ANOTHER HOSE, THERE WAS AN ACADIA AND A TRAVERSE THAT HAD THE SAME PROBLEM. WHEN I CALLED BUICK TO SEE IF THERE WAS A RECALL, I WAS TOLD ONLY YUKON HAD THE RECALL. I HAVE A PROBLEM WITH THIS, THEY ARE BASICALLY THE SAME. THEY KNOW THESE HOSES RUN TOO HOT NOT TO BE SEPARATED OR AT LEAST INSULATED. THE PART COSTS AN INSANE $861 DOLLARS. ALL OF THESE VEHICLES NEED TO BE RECALLED OR CORRECTED.

04/30/2019
Components: ENGINE
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

TODAY I WAS DRIVING TO WORK, AS I PULLED INTO THE DRIVEWAY OF WORK TICKING NOISE STARTED AND THEN CAR DIED RIGHT ON A HILL BLOCKING TRAVEL, IT WOULD NOT RESTART, SO I HAD IT TOWED TO MY MECHANIC WHO ADVISED ENGINE BLOWN DO TO TIMING BELT WEAR...ALL MY OIL WAS SUCKED INTO ENGINE (JUST HAD AN OIL CHANGE 2 MTHS AGO) AND BLEW THE MOTOR! THIS IS A KNOWN PROBLEM WITH THIS YEAR, MAKE, MODEL OF BUICK, WHY IS NO ONE DOING ANYTHING ABOUT A RECALL! I CAN'T AFFORD A NEW ENGINE, NOR A NEW CAR, I JUST PURCHASED THIS USED AT HURD BUICK IN RHODE ISLAND 5/2017 EXPLAINED NEEDED DEPENDABLE CAR, I'M A SINGLE PARENT WORKING FULL TIME AND THEY GAVE ME A LEMON KNOWING FULL WELL THE ENGINE PROBLEMS WITH THIS MIDEL! NHTSA NEEDS TO MAKE GM ACCOUNTABLE TO THE CONSUMER OF 2010 MODELS LIKE THEY DID WITH THE 2008-2009 MODELS THIS IS SO UNFAIR. I HAD TO RENT A CAR TO GET BACK AND FORTH TO WORK...I DON'T KNOW WHAT OR HOW I'M GETTING AROUND NEXT WEEK!

04/19/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDOAJ******
Summary

DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS AND CONDITIONS DOOR LOCKED GO UP AND DOWN, GAUGES GO CRAZY, TRANSMISSION DOWN SHIFTS, ENGINE DOESN'T DIE, PULL OVER AND EVERYTHING IS FINE UNTIL IT HAPPENS AGAIN

04/16/2019
Components: TIRES
Incident Date: 10/15/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH HANKOOK DYNAPRO HP2 TIRES. THE CONTACT STATED THAT ONE OF THE TIRES WOULD LOSE PRESSURE OVER TIME. THE SPECIFIC TIRE THAT FAILED WAS NOT DISCLOSED. THE CONTACT HAD TO CHECK FOR LEAKS, BUT THE FAILURE RECURRED. THE CONTACT HAD THE TIRES ROTATED, BUT THE FAILURE OCCURRED AGAIN SEVERAL TIMES. THE TIRE MECHANIC FINALLY DISCOVERED A CRACK IN THE TIRES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FAILURE TIRE SHOULD BE UNDER WARRANTY AND TO CHECK THE OTHER TIRES. THE MANUFACTURER HAD NOT CALLED BACK TO CONFIRM IF THEY WOULD REPLACE THE TIRES. THE VIN, DOT NUMBER, AND TIRE SIZE WERE UNKNOWN. THE VEHICLE FAILURE MILEAGE WAS 107,000 AND TIRE FAILURE MILEAGE WAS 4,000.

03/23/2019
Components: STEERING
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

POWER STEERING FAILED WHEN DRIVING ON A STREET WHILE TURNING. TOOK IT TO A NON BUICK MECHANIC FOR EVALUATION. HE STATED TO TAKE IT TO A BUICK DEALERSHIP. THERE IS A 'SPECIAL CONSIDERATION ' PROVISION TO REPAIR. WE NEVER RECEIVED ANY INFORMATION ON THIS. WE TOOK IT TO A BUICK DEALERSHIP WHO STATED IT NEEDED REPLACED. THEY WOULD REPLACE THE PUMP ONLY AND WE NEEDED TO PAY $2200.00 FOR A STEERING GEAR. THIS IS UNACCEPTABLE TO CHARGE THE CONSUMER ANYTHING TO FIX THIS OBVIOUS SYSTEM DEFECT. WE BELIEVE THE DEALERSHIP NEEDS TO PAY FOR ALL REPAIRS TO MAKE THIS RIGHT. BUT THEY WON'T SINCE IT HASN'T BEEN RECALLED.

02/28/2019
Components: ENGINE
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

THE INITIAL COMPLAINT WAS THE CHECK ENGINE LIGHT AND A REPAIR WAS MADE THAT DIDNT FIX THE PROBLEM. THE LIGHT CAME BACK ON WHILE DRIVING AND IT WAS THE TIMING CHAIN AND IT NEEDED TO BE REPLACED. THE VEHICLE ONLY HAD 47,000 MILES ON IT.

02/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

WHILE DRIVING THE VEHICLE AUTOMATICALLY GET STUCK AND DOES NOT PICK UP SPEED NO MATTER IF U RELEASE THE GAS OR PRESS ON THE GAS. THE GAR DOES NOT PICK UP SPEED AT ALL AND THIS IS VERY DANGEROUS.I HAVE PUT CLOSE TO $1000 IN THIS VEHICLE IN A MONTH TRYING TO CORRECT THIS SCARY PROBLEM WHILE I AM DRIVING ON THE HWY AND CITY STREETS AS WELL AS TURNIG.

01/24/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED2AJ******
Summary

WHEN DRIVING THE TRACTION CONTROL LIGHT COMES ON THEN I GET A SIGNAL THAT MY ENGINE POWER IS REDUCED. THE SPEED DROPS DRASTICALLY ON THE HIGHWAY. INDICATORS SAY SYSTEM STABILIZATION.

01/21/2019
Components: SUSPENSION,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED8AJ******
Summary

SINCE I BOUGHT MY 2010 BUICK I'VE NOTHING BUT PROBLEM AFTER PROBLEM.. FOR SOME REASON THE CHECK ENGINE LIGHT ALWAYS SEEMS TO COME ON, SUSPENSION MAKES NOISE, AND STEERING SYSTEM IS MAKING NOISE..

01/03/2019
Components: ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED4AJ******
Summary

CHECK ENGINE LIGHT CAME ON, ORIGINALLY READ THE CODES AS CYLINDER MISFIRE 1,3,5. TIMING CHAIN INSIDE THE ENGINE IS STRETCHED AND MEANS A VERY COSTLY REPAIR AT 145K MILES. VERY COMMON PROBLEM WITH THESE.

11/14/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED7AJ******
Summary

HVAC TEMPERATURE DOES NOT WORK ON PASSENGER SIDE; RIGHT SIDE TEMPERATURE MODE DOOR ACTUATOR HAS FAILED. THIS IS THE SECOND TIME IT HAS HAPPENED. 2013 AND NOW 2018.

11/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

THE CHECK ENGINE LIGHT KEEPS COMING ON AFTER HAVING SMOKE TESTS DONE AND THE ERROR MESSAGE IS ALWAYS TIGHTEN FUEL CAP. NEW ORIGINAL GMC PART FUEL CAPS HAVE BEEN PURCHASED AND NUMEROUS SMOKE TESTS HAVE BEEN CONDUCTED. WHEN I'M DRIVING OUT OF THE NOWHERE THE ERROR MESSAGE TIGHTEN FUEL CAP COMES ON

11/08/2018
Components: STRUCTURE
Incident Date: 10/08/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE LIFTGATE FRACTURED AND WOULD NOT STAY UP WITHOUT BEING MANUALLY HELD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.

11/03/2018
Components: ENGINE
Incident Date: 02/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

GETS THE ABOUT TIMING CHAIN. A LOT OF PEOPLE TALKS ABOUT HOW TIMING CHAIN GOES OUT. . THINK IF GM HAD A LOT OF CALLS ABOUT THIS ENGINE THEY NEED TO FIX. IF I KNEW THIS I WOULD HAVE NOT BUY IT

10/23/2018
Components: ENGINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

TIMING CHAIN FAILURE ON 2010 ENCLAVE WITH 56,601 MILES.

09/24/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAEDXAJ******
Summary

TAKATA RECALL. MY PARK ASSIST RADIO AND ALL OTHER SOUND WHEN COMPLETLY OFF I WENT TO THE STORE EVERYTHING WAS WORKING FINE ON MY WAY THERE. WHEN I GOT BACK IN THE CAR AND TURNED IT ON NOTHING TURNED ON.

09/21/2018
Components: ENGINE
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAEV23798J******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 45 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO FRANK BOUCHER CHEVROLET (8600 WASHINGTON AVE, MT PLEASANT, WI 53406, 262-417-7004) WHERE IT WAS DIAGNOSED THAT THE ENGINE VACUUM MOUNT SOLENOID FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

09/17/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

AT SLOW SPEEDS THE POWER STEERING GOES IN AND OUT INTERMITTENTLY. THE LOSS OF POWER STEERING IS ONLY FOR A SECOND OR TWO BUT THE SENSATION SEEMS TO BE DANGEROUS IF THE STEERING FUNCTION DID NOT RETURN INSTANTLY. THIS LOSS OF POWER STEERING IS IDENTICAL TO THE POWER STEERING LOSS THAT IS THE SUBJECT OF A CURRENT GMC SIERRA TRUCK RECALL.

08/21/2018
Components: ENGINE
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

PURCHASED 2010 BUICK ENCLAVE NEW ON 8/17/08. HAD 48800 MILES ON IT, ON 1121/16 CHECK ENGINE LIGHT CAME ON WITH CODE P0008. TOOK IT IN GARAGE & DISCOVERED TIMING CHAIN HAD EXCESSIVE WEAR PLUS REPLACED BOTH CAMSHAFTS, VALVE COVERS GASKETS, TIMING COVER GASKET, INTAKE MANIFOLD GASKET & ETC. WAS FIXED FOR $3536.80. ON 5/21/18 AT 59050 ENGINE LIGHT CAME ON AGAIN WITH CODE P0017 TOOK IT BACK IN FOUND TIMING CHAIN HAS EXCESSIVE WEAR AGAIN REPLACED BOTH INTAKE & EXHAUST ACTUATORS WITH CAM., INTAKE MANIFOLD SET, CATALYTIC CONVERTER, TIMING CHAIN BECAUSE IT WAS PREMATURELY WORN, & CAM ACTUATOR ASSEMBLY. SENT ALL DOCUMENTATION TO GM BUT THEY BASICALLY LAUGHED AND SAID SORRY OUT OF WARRANTY. I BELIEVE SOMETHING SHOULD BE DONE TO FORCE THEM TO DO A RECALL & REIMBURSE US FOR ALL THE TIMING CHAIN REPAIRS. AT THIS RATE WE WILL BE REPLACING TIMING CHAIN EVERY 10000 MILES. THEY NEED TO RECALL THIS ENGINE AS THERE IS EVIDENCE OF MAJOR PROBLEMS WITH IT.

07/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (DONNELL FORD, 7955 MARKET ST, YOUNGSTOWN, OH 44512), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,259.

07/05/2018
Components: ENGINE
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

STRETCHED TIMING CHAINS AT 82,000 MILES. KNOWN PROBLEM AT BUICK AND THEY ARE DOING NOTHING ABOUT IT. $3,300 TO REPAIR.

06/27/2018
Components: STEERING
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

I HAVE A 2010 BUICK ENCLAVE WITH 142,000 MILES. I PURCHASED IT USED AT ABOUT 70,000 MILES. OVERALL, HAVE BEEN HAPPY WITH THE CAR BUT A FEW MONTHS AGO I RAN INTO A SCARY SITUATION THAT I DID NOT ANTICIPATE. I NEARLY DROVE INTO THE SIDE OF ANOTHER CAR WHEN MAKING A LEFT TURN FROM A STOPLIGHT WITH TWO LANES TURNING LEFT (I WAS IN THE LEFT-MOST LANE AND THERE WAS ANOTHER CAR ON MY IMMEDIATE RIGHT). MY POWER STEERING QUIT ON THE TURN. THAT NIGHT WHEN I GOT HOME I CHECKED THE FLUID AND IT WAS RIGHT IN THE MIDDLE OF BAND AND SHOWED NO SIGNS OF VISIBILE DEGRADATION. I ALSO SEARCHED ONLINE ABOUT THIS ISSUE AND FOUND IT IS A VERY COMMON PROBLEM WITH 2010 BUICK ENCLAVES. AND FROM WHAT I HAVE READ IT IS NOT CLEAR TO THE DEALERSHIPS IF THIS PROBLEM IS A RACK&PINION ISSUE OR PUMP OR WHAT. SOME HAVE BEEN DENYING THERE IS A GENERIC PROBLEM AT ALL. OTHERS HAVE CONFESSED THERE IS A GENERIC DESIGN FLAW IN THE SYSTEM. I DON'T KNOW IF ANYONE HAS BEEN KILLED DUE TO THIS GENERIC PROBLEM BUT I AM CERTAIN THERE MUST HAVE BEEN SOME ACCIDENTS! I WARNED MY WIFE ABOUT THE PROBLEM AND HAVE ASKED HER TO NOT EVEN DRIVE THE CAR UNLESS ABSOLUTELY NECESSARY. GM NEEDS TO RECALL AND FIX THIS PROBLEM. MY TRIAL AND ERROR TESTING SHOWS THE PROBLEM OCCURS WHETHER TURNING RIGHT OR LEFT. IT DOES NOT HAPPEN EVERY TIME AT LOW SPEED TURNS - I WOULD GUESS 50-60% OF THE TIME. NO ISSUES WHEN TRACKING STRAIGHT AHEAD. AGAIN - A REAL SAFETY HAZARD PARTICULARLY IF TURNING IN FRONT OF ONCOMING TRAFFIC AND IT WERE TO QUIT AND IT DELAYS YOUR TURN TIME.SAME IF TURNING TO MERGE INTO ONCOMING TRAFFIC- LOSS OF STEERING COULD DELAY YOUR ABILITY TO MERGE AND RESULT IN A REAR END COLLISION. I AM 61 YO AND HAVE OWNED A NUMBER OF CARS OVER THE YEARS AND HAVE NEVER LOST POWER STEERING BEFORE. UNLESS THIS IS REMEDIED PROPERLY BY GM I AM NOT SURE I WOULD BUY ANOTHER BUICK OR GM PRODUCT.

06/27/2018
Components: ENGINE
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED7AJ******
Summary

3.2L V6 ENGINE DROPPED A VALVE AND BLEW THE ENGINE. IS A KNOWN ISSUE ON THAT YEAR MODEL. WHILE DRIVING THE CAR STARTED MAKING A CLICKING NOISE AND STOPPED PULLING IN THE MIDDLE OF THE ROAD WITH NO WARNING. ENGINE LIGHT CAME ON. CAR FELT LIKE IT WOULD NOT PULL. ONCE GOT TO THE SIDE OF THE ROAD, THE CAR WOULD NOT TURN OVER AGAIN. TOOK IT TO MECHANIC AND SAID IT DROPPED A VALVE. WAS ONLY ABLE TO FIND A PIECE OF THE VALVE LEFT WITHOUT GOING COMPLETELY INTO THE MOTOR. NOW SELLING THE CAR FOR SCRAP.

06/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

IN KROGER PARKING LOT JUST NOW, PARKED IN A PARKING PLACE AND TRYING TO LOAD GROCERIES. OPENED THE LIFT GATE LIKE NORMAL, MY MOTHER WAS INSIDE IT AND IT STARTED CLOSING IMMEDIATELY ON HER. SHE REACHED UP AND PUSHED IT UP SO SHE COULD GET OUT FROM UNDER IT AND IT STARTED TO GO UP AGAIN AND THEN STARTED CLOSING AGAIN. IT KEPT DINGING AS IT OPENED AND CLOSED. SHE TRIED TO OPEN IT AFTER IT WAS CLOSED FOR A MINUTE AND IT OPENED AND THEN SLAMMED SHUT HARD BEFORE IT OPENED ALL THE WAY.

06/26/2018
Components: STEERING
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

POWER STEERING RANDOMLY STOPS WORKING, USUALLY ON LOWER RPMS BUT SOMETIMES JUST RANDOMLY STOPS WORKING NO MATTER WHAT RPMS. POWER STEERING FLUID IS FULL.

06/26/2018
Components: ENGINE
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

THE VEHICLE WILL RANDOMLY LOOSE POWER OR COMPLETELY SHUT OFF WHILE DRIVING IT, NO MATTER WHAT SPEED OR WHAT CONDITION. A WARNING ON THE DASH SAYS THAT POWER WAS REDUCED, ALMOST LIKE A SAFETY OR GOVERNOR. IT RANDOMLY DOES IT, THE LOCKS WILL CLICK BACK AND FORTH BETWEEN UNLOCK AND LOCK AND IT WILL SOMETIMES COMPLETELY DIE OR JUST BE IN LIMP MODE SO YOU HAVE NO CONTROL. THIS HAS HAPPENED WHILE GOING 75 DOWN THE INTERSTATE WITH HEAVY TRAFFIC, ALMOST CAUSING A WRECK A FEW TIMES. IT WILL ALSO HAPPEN AT LOWER SPEEDS OR AROUND TURNS ETC.

06/12/2018
Components: STEERING
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED3AJ******
Summary

THE STEERING BECOMES HARD TO TURN WHEN MOVING VERY SLOWLY OR SITTING IN PARK. THIS HAPPENS INTERMITTENTLY IN URBAN SETTINGS. NO PROBLEM OBSERVED AT HIGHWAY SPEED AS YET. WILL BE TAKING TO MECHANIC SHORTLY.

06/05/2018
Components: STEERING
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAED3AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHEN MAKING TURNS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,731.

05/12/2018
Components: STEERING
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED1AJ******
Summary

POWER KEEPS GOING OUR INTERMITTENTLY DURING SLOW SPEEDS...FOR EXAMPLE WITH STOPPED AND GOING TO MAKE A TURN OR U-TURN...OR WHILE IN A PARKING LOT. IT WILL GO OUT FOR A FEW SECONDS... OR LESS THEN KICK BACK IN. I HAVE SEEN MULTIPLE POSTINGS ABOUT OTHERS WHO HAVE EXPERIENCED THE SAME PROBLEMS WITH ENCLAVE AND TRAVERSE (CHEVY) IN THE SAME YEAR SETS. I WAS ON A CITY STREET WHEN THE MOST NOTICEABLE OCCURRENCE HAPPENED, MAKING A U-TURN FROM A COMPLETE STOP WHEN I COULD BARELY TURN MY STEERING WHEEL TO COMPLETE THE TURN.

05/07/2018
Components: STEERING
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED1AJ******
Summary

STEERING WHEEL SEEMS TO LOCK WHEN WE TURN THE WHEEL, WHICH MAKES IT DIFFICULT TO TURN TO THE RIGHT OR LEFT VERY DANGEROUS WHEN MAKING TURNS WHILE DRIVING. HAS HAPPENED NUMEROUS TIMES.

04/06/2018
Components: ENGINE
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

THIS VEHICLE WITH 89000 MILES HAS JUST BEEN DIAGNOSED WITH A STRETCHED TIMING CHAIN PROBLEM, AND WE HAVE BEEN QUOTED A PRICE OF $2800 TO EFFECT A REPAIR THAT OBVIOUSLY SHOULD HAVE BEEN A RECALL. AT THIS MOMENT THERE HAS NOT BEEN A CATASTROFIC FAILURE WHICH WOULD NECESSITATE AN ENGINE REPLACEMENT . WE THINK THAT IT IS UNCONSCIONABLE THAT GM KNOWING OF THIS FAILURE HASN'T REACHED OUT TO THE VICTIMS AND OFFERED A SOLUTION TO THI BURDENING PROBLEM FOR FOLKS WHO CAN'T AFFORD TO REPAIR THEIR VEHICLE THAT IS NECESSARILY DEPENDED UPON. IT LOOKS TO US THAT A CLASS ACTION SUIT IS IN ORDER TO FORCE GM TO FIX THEIR MISTAKES. IT IS GALLING TO NOTE THAT LOTS OF OLDER FOLKS HAVE TRIED TO STAY LOYAL TO U.S. MANUFACTURERS HAVE BEEN MISPLACING THEIR LOYALTIES. THE SUIT AGAINST THE SATURN VUE TRANSMISSION SHOULD BE A GOOD EXAMPLE TO FOLLOW. ANYONE AGREE?

03/26/2018
Components: ENGINE
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED3AJ******
Summary

VEHICLE HESITATION WHILE ACCELERATING. CHECK ENGINE LIGHT COMES ON. CODE WAS P0008 REQUIRING NEW TIMING CHANIS TO BE INSTALLED FOR $3,200. VEHICLE ONLY HAS 80K MILES ON IT

03/09/2018
Components: ENGINE
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A FAULT CODE FOR THE ENGINE CONTROL MODULE (P0008). THE CONTACT WAS ALSO INFORMED THAT THE TIMING BELT WAS ALSO A FACTOR IN THE FAILURE. THE VEHICLE WAS TAKEN TO RICK HENDRICK BUICK GMC (3244 COMMERCE AVE NW, DULUTH, GA 30096, (770) 954-8718); HOWEVER, THE MECHANIC AND SERVICE DEPARTMENT WERE VERY EVASIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

03/05/2018
Components: ENGINE
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED9AJ******
Summary

ON JANUARY 9, 2018, WHILE WAITING AT A STOP LIGHT ON THE CITY STREET, AS I PROCEEDED THROUGH THE TRAFFIC LIGHT MY VEHICLE CUT OFF. I HAD TO HAVE MY VEHICLE TOWED HOME WHICH WAS THE CLOSEST DESTINATION. MY 2010 BUICK ENCLAVE HAS BEEN LOOKED AT JIM MURPHY BUICK AND WEST HERR CHEVY AND BOTH DEALERSHIPS CONCLUDED THE SAME PROBLEM. THE PROBLEM WITH THIS VEHICLE IS THE TIMING CHAIN. MY VEHICLE IS NO LONGER WORKING, I NEED TO REPLACE THE ENGINE DUE TO THE MALFUNCTION OF THE TIMING CHAIN. WHEN SEEKING A RECONDITIONED ENGINE, THE RESPONSE I'VE GOTTEN FROM AUTO PART/ENGINE DEALERS IS THAT THERE HAVE BEEN REPEATED PROBLEMS WITH THE TIMING CHAIN ON THOSE ENGINES FOR 2010 BUICK ENCLAVE MODELS AND THAT THE TIMING CHAIN WAS NOT BUILT TO LAST LONG. BUT, THE RECONDITIONED ENGINES TIMING CHAIN IS NOW UPGRADED TO THE NEW GM SPECS.

03/01/2018
Components: STEERING,POWER TRAIN
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED3AJ******
Summary

TAKATA RECALL IT APPEARS THIS IS A POWER STEERING ISSUE WITH MY 2010 BUICK ENCLAVE. I HAD IT LOOKED AT AND NOW IT IS STILL MAKING A LOUD NOISE WHEN DRIVING, WHEN MAKING A TURN AND IT MAKE A ROUGH SOUND NOW MY STABILITY TRACKING LIGHT IS POPPING ON SAYING TO CHECK THE STABILITY. I WAS TOLD THE RACK AND PINION AND POWER STEERING PUMP WERE REPLACED BUT IT IS STILL CAUSING ISSUES. LOUD NOISES OCCUR WHEN DRIVING AND WHEN TURNING IT MAKES A LOUD NOISE AND MY TRACKING LIGHT POPS ON AND OFF.

02/22/2018
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

STEERING: SEEMS VAGUE WHEN IN MOTION AT HIGHWAY SPEED. OTHER: REAR TAILGATE OPENS WHILE DRIVING, SITTING STILL W/O THE KEY IN THE IGNITION. CONTACTED GM AND CUSTOMER SERVICE TOLD ME IT WAS MY PROBLEM NOT THEIRS. ENGINE: SOUNDS LIKE A MEATGRINDER ON COLD START UP, IF THE ENGINE FAILS WILL LOOSE STEERING, BRAKES AND POSSIBLY CONTROL OF THE VEHICLE.

02/14/2018
Components: ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

THIS ENGINE HAS A TIMING CHAIN ISSUE THAT FORCED A 2009 N 2008 RECALL. THE 2010 IS THE SAME ENGINE WITH THE SAME ISSUE. IN FACT THE 3.6L V6 ENGINE ON ALL MODELS SHOULD BE LOOKED INTO. THE REPAIR COST IS OVER $2000

02/14/2018
Components: ENGINE
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

2010 MODEL WITH APPROX. 52K MILES. VEHICLE HESITATES WHEN ACCELERATING AND ENGINE LIGHT RECENTLY CAME ON. HAD IT CHECKED AND IT IS A STRETCHED OUT TIMING CHAIN. VEHICLE MANUFACTURED IN 08/09 PER MFT. STICKER ON DOOR. REPAIRS ARE VERY EXPENSIVE. THERE IS A 10YR/120K MILE EXTENDED POWER TRAIN WARRANTY ON THE 2009 MODEL, BUT DOES NOT APPEAR TO APPLY TO 2010 MODEL. HESITATION ISSUE CAUSING SAFETY ISSUES.

02/07/2018
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALZCED4AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 50 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. ALSO, THE CHECK ENGINE, TRACTION CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS OPERABLE AFTER BEING MANUALLY RESTARTED. THE VEHICLE WAS TAKEN TO BIG LAKE AUTOMOTIVE (19868 172ND ST NW, BIG LAKE, MN), BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 189,000.

02/01/2018
Components: ENGINE
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHEN THE CONTACT STARTED THE VEHICLE, IT STALLED AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED AND COULD POTENTIALLY DAMAGE THE ENGINE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 136,636.

01/29/2018
Components: STEERING,ENGINE
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

ON 6/7/2017 PURCHASED A 2010 BUICK ENCLAVE CXL 116495 MILES ON IT NEEDS STEERING GEAR 1700.00 IS THE POWER STEERING PUMP WEAR THE CAUSE OF THE GEAR LEAKING

01/19/2018
Components: STRUCTURE
Incident Date: 09/30/2017
Crash: No
Fire: No
Summary

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO FAILING LIFT GATE. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD THE CONSUMER STATED AT THE TIME OF THE RECALL THE DEALERSHIP REFUSED TO REPAIR THE VEHICLE DUE TO IT NOT EXPERIENCING THE FAILURE. THE VEHICLE WAS REPAIRED. *JS

12/28/2017
Components: ENGINE
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

THE CHECK ENGINE LIGHT CAME UP ON MY 2010 BUICK ENCLAVE CXL APPROXIMATELY 3 MONTHS AGO (SEPTEMBER 2017), HOWEVER, WHEN I WENT TO GET THE CHECK ENGINE LIGHT DIAGNOSED IT TURNED OFF. THIS CAME BACK ON IN OCTOBER 2017, BUT BECAUSE IT HAPPENED LATE AT NIGHT I DECIDED TO GO TO A LOCAL AUTOZONE AND THEY RAN A DIAGNOSTIC AND INFORMED ME THAT IT INDICATED THAT IT WAS THE TIMING CHAIN AND NEEDED TO BE REPLACED. WHEN I TOOK THIS TO THE LOCAL DEALER, THE CHECK ENGINE LIGHT WAS NO LONGER ON, AND THEY INDICATED THEY COULD NOT ACCEPT THE DIAGNOSTIC FROM THE LOCAL AUTOZONE. THE CHECK ENGINE HAS AGAIN TURNED ON (DECEMBER 2017) AND INDICATES THAT THERE IS A BAD TIMING CHAIN THAT NEED TO BE REPLACED. EARLIER ENCLAVE MODELS HAD THIS ISSUE, AND THE MANUFACTURER EXTENDED THE WARRANTY TO REPLACE THE TIMING CHAIN TO 10 YEARS OR 120,000. IN ALL THREE CASES, THE VEHICLE WAS IN MOTION WHEN THE CHECK ENGINE CAME UP.

12/27/2017
Components: ENGINE
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED6AJ******
Summary

THE TIMING CHAINS AND GUIDES USED ON THIS MODEL, AS WELL AS SOME EARLIER MODELS ARE DRASTICALLY UNDERCAPABLE, AND SUBJECT TO STRETCHING AT PREMATURE TIMES. THIS CAN CAUSE A CATASTROPHIC ENGINE FAILURE. WHILE SOME EARLIER MODELS HAVE BEEN SUBJECT TO RECALL, GM HAS NOT STEPPED UP TO THE PLATE AND FIXED THE ISSUE BY REDESIGN. THE ISSUE PERSISTS, AND NEEDS TO BE ADDRESSED. AT PRESENT, MY VEHICLE IS SHOWING THE P0008 CODE, REPEATEDLY, WHICH INDICATES THIS ISSUE. WHILE I HAVE BEEN LUCKY TO THIS POINT, IN THAT I HAVE NOT HAD A CATASTROPHIC ENGINE FAILURE, I BELIEVE THAT THE PROBLEM IS IMMINENT. THIS IS A WELL DOCUMENTED ISSUE AMONGST THE OWNER COMMUNITY, AND GM HAS IGNORED ADDRESSING IT.

12/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED0AJ******
Summary

WHAT WAS HAPPENING WAS THE CAR WOULD JUST START DOWNSHIFTING BY ITSELF, SPEED WAS DRASTICALLY REDUCED. IT DIDN'T MATTER HOW FAST OR SLOW I WAS GOING BUT IT DID HAPPEN ON THE EXPRESSWAY AND I WENT FROM 65MPH TO 40 MPH IN A MATTER OF SECONDS. HAD BEEN HAPPENING FOR A YEAR AND HAS BEEN TO THE DEALER 5 TIMES, THIS LAST TIME THEY HAD IT FOR 7 WEEKS AND REQUIRED GM TECH CENTER SUPPORT TO FINALLY GET IT FIXED. THIS WAS NOT ONLY A SAFETY ISSUE BUT ALSO A FIRE HAZARD. FOLLOWING IS THE FIX: NEC TO CHECK OTHER DATA CIRCUITS THAT MIGHT BACK FEED INTO HIGH SPEED CIRCUIT. FOUND CIRCUIT #6060 BACK FEEDING IN TO CIRCUIT 2500 CAUSING ITERMITTENT COMMUNICATION LOSS. FOUND CIRCUIT OVERLOAD AT CONTACT POINT G110. WAS SERVING AS A CONTACT POINT FOR NINE CIRCUITS AND OVERHEATING, CAUSING HIGH RESISTANCE AND LOSS OF DATA COMMUNICATION AT TIMES. NECESSARY TO SEPARATE INTO 2 CONTACT POINTS TO REDUCE LOAD AND PREVENT OVERHEATING AND HIGH RESISTANCE THAT WAS CAUSING DATA CIRCUIT BACKFEEDING AND DATA LOSS. THEY SHOWED ME THE CIRCUIT WITH THE 9 WIRES THAT THEY REMOVED AND IT WAS ALL MELTED AND BURNT. NOT ONLY DID THE DRASTIC AND SUDDEN REDUCTION OF POWER CREATE A VERY UNSAFE SITUATION THE OVERHEATING OF THE CIRCUIT, BURNING AND MELTING OF WIRES CREATED A HUGE FIRE POTENTIAL.

12/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER MODELS OR IS THIS SOMETHING THAT WILL BE RECALLED IN THE FUTURE JUST LIKE THE OLDER MODELS DID. THERE ARE OTHERS CONCERNED WITH THIS SAME ISSUE SO I'M AWARE THAT WE ARE NOT THE ONLY ONES. THANKS YOU, P.S VERY HOPEFUL SOMEONE CAN HELP WOULD HATE TO SPEND ALL THAT MONEY ON A VEHICLE WE HAVE RECENTLY PURCHASED AND DOES NOT HAVE TOO MANY MILES.

11/30/2017
Components: STEERING
Incident Date: 11/08/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/29/2017
Components: STEERING,ENGINE
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED1AJ******
Summary

ENGINE LIGHT CAME ON AND TOOK INTO DEALERSHIP FOR A DIAGNOSIS OF ISSUE. WAS TOLD THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED REPLACED WITH A COST ESTIMATE OF $3000. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED, THE FIRST BEING AT 48K MILES, AND NOW AT 95K MILES. WHEN THE REPAIR WAS BEING MADE, WAS TOLD THAT THE CRANK SHAFT WAS WARPED AND HAD FRAYED THE ENGINE INTERNALLY - CAUSED BY THE BAD TIMING CHAIN AND I NOW NEEDED A NEW ENGINE. CONTACTED BUICK, BUT THEY WOULD NOT DO ANYTHING ABOUT IT. BUICK HAS KNOWN ABOUT THIS ISSUE FOR YEARS, AND YET REFUSES TO BACK THEIR PRODUCT OR HELP THEIR CUSTOMERS. ONCE THE ENGINE WAS REPLACED, I NOW HAVE A LOUD POWER STEERING 'WHINE' AND WAS TOLD THAT THE POWER STEERING PUMP NEEDS REPLACED - ANOTHER KNOWN ISSUE BY BUICK. JUST INCREDIBLE.

10/08/2017
Components: ENGINE
Incident Date: 09/28/2017
Crash: No
Fire: No
Summary

I HAVE OWNED MY BUICK ENCLAVE LESS THAN 2 YEARS & I AM ALREADY HAVING TO PUT ANOTHER TIMING CHAIN IN IT! I TALKED TO GM THE FIRST TIME BUT THEY WOULDN'T DO ANYTHING ABOUT IT BUT TOLD ME THIS IS THE SAME ISSUE THE 09S WERE HAVING. IF THE NEXT YEAR UP IS HAVING RHE THE SAME ISSUES WHY WOULDN'T THEY RECALL THIS AS WELL ITS VERY EXPENSIVE TO HAVE FIXED EVERY 10 MONTHS!!!!! THE FIRST TIME I WAS DRIVING OFF THE EXIT RAMP OF THE HIGHWAY WHEN THE VECHILE RANDOMLY QUIT WITH MY 3 KIDS IN THE CAR IT WAS THE MIDDLE OF WINTER IN MICHIGAN & THE TOW TRUCK DIDN'T GET THERE TILL ALMOST 2AM COULDN'T GET THE HEAT ON OR ANYTHING! THIS SECOND TINE I HEARD A RATTLING IN THE ENGINE SO I TOOK IT IN & ITS THE SAME ISSUE & ALTHOUGH I HAVE A 12 MONTH WARRANTY ON THE PARTS & ITS ONLY BEEN 10 MONTHS BUICK IS REFUSING TO REPLACE THE PARTS SO AGAIN ITS COMING OUT OF MY POCKET!

09/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAPPENED 10-12 TIMES IN THE LAST YEAR, HAPPENED TWICE TODAY WHILE ON THE EXPRESSWAY, VERY SCARY. THE OTHER THING IT DOES IS IT WILL JERK, CHECK ENGINE LIGHT COMES ON, THINGS FLASH ON THE DASH, SERVICE STABILITRAC, PARK ASSIST OFF, TRACTION CONTROL OFF IT THEN WON'T SHIFT GEARS AND I HAVE TO STOP AND SHUT THE CAR OFF, CHECK ENGINE LIGHT STAYS ON FOR A DAY OR TWO. THESE ARE 2 SEPARATE ISSUES. HAVE HAD TO DEALER MULTIPLE TIMES, THEY SAY DON'T KNOW WHATS WRONG. THIS SEEMS TO BE AN ISSUE WITH 2010 ENCLAVES ACCORDING TO [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/24/2017
Components: ENGINE
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

MY 2010 BUICK ENCLAVE WITH LESS THAN 85000 MILES HAD A CATATSTROPHIC ENGLINE FAILURE ON HIGHWAY 895 IN BALTIMORE, MD ON 8/22/2017. WE WERE TRAVELING ABOUT 60 MILES PER HOUR WHEN THIS HAPPENED. THERE WAS A LOUD NOISE FOLLOWED BY BILLOWS OF WHITE SMOKE AND THE CAR STOPPED. WE HAD A TOW TRUCK PICK IT UP AND THE SERVICE ATTENDANT AT THE REPAIR PLACE SAID THERE IS A FIST SIZE HOLE IN THE ENGINE BLOCK. THIS CAR HAS BEEN WELL MAINTAINED AND SO IT IS BAD THAT THE ENGINE FAILED. SINCE I LIVE AN HOUR AND HALF AWAY WE HAVEN'T HAD A CHANCE TO TAKE ANY PHOTOS.

06/28/2017
Components: ENGINE
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN, THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY LANGHORNE, PA 19047, (877) 702-7807) WHERE IT WAS DIAGNOSED THAT THE VALVES WERE DAMAGED AND THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISCOUNTED A SMALL PORTION OF THE REPAIR COST, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,900.

06/26/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

VEHICLE STAYS RUNNING AFTER IGNITION KEY IS TURNED OFF AND REMOVED. BRAKE PEDAL MAKES A SQUEAKING SOUND WHEN DEPRESSED.

06/26/2017
Components: ENGINE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE EXITING A PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE P0008 AND P0009, ENGINE POSITION SYSTEM PERFORMANCE BANK 1, AND BANK TWO TIMING CHAIN, AND TIMING CHAIN KIT FOR THE ENGINE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT HAD CALLED WOODY BUICK DEALER, LOCATED ON 1585-1591 OGDEN AVE, NAPERVILLE IL 60540, AND WAS TOLD THAT THE FAILURE WAS DANGEROUS AND IT WAS AN EMERGENCY TO BRING THE VEHICLE IN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

06/24/2017
Components: STEERING
Incident Date: 06/24/2017
Crash: No
Fire: No
Summary

LOTS OF INFORMATION THAT BUICK SHOULD SEND OUT A RECALL REGARDING THE STEERING RACK LEAKS THIS CAR GETS. MECHANIC CLAIMED I HAD STEERING LEAKS, I HARDLY DRIVE THIS CAR.

06/09/2017
Components: STEERING
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDOAJ******
Summary

POWER STEERING HAS INTERMITTENT FAILURE AT LOW SPEED

05/26/2017
Components: ENGINE
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED4AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING OVER 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK AND RATTLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 144,000.

05/02/2017
Components: ENGINE
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED2AJ******
Summary

MY 2010 BUICK BLEW A PUFF OF WHITE SMOKE AND THEN LOST POWER ON A BUSY STREET WITH MY WIFE AND KIDS IN THE CAR. LUCKILY MY WIFE MANAGED TO GET IT PULLED OFF THE SIDE OF THE ROAD WITHOUT BEING HIT BY OTHER CARS. A GM MECHANIC REPLACED ONE INJECTOR AT $510.00 AND SAID WE WERE GOOD TO GO. THE CHECK ENGINE LIGHT CAME ON 2 DAYS LATER AND THAT CODE SHOWED THE TIMING CHAIN. NOW, THE BUICK DEALERSHIP WANTS $3000.00 TO PUT A NEW TIMING CHAIN IN IT. $3000.00 IS ONLY IF THERE IS NOTHING ELSE WRONG!!! WHY IS THIS PROBLEM NOT A MANUFACTURE RECALL?!

04/16/2017
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

POWER STEERING LOCKS UP WHILE DRIVING. CLUNKING NOISE FROM FRONT DRIVERS SIDE WHEEL. UNSTABLE STEERING AND HANDLING WHILE DRIVING ESPECIALLY AT SPEEDS ABOVE 40MPH. LARGE AMOUNTS OF OIL LEAKING INTO AND COLLECTING IN THROTTLE BODY AND AIR INTAKE. AFTER TWO TIMING CHAIN REPLACEMENTS VEHICLE HAS ROUGH IDLE, STALLS INTERMITTENTLY.

04/12/2017
Components: POWER TRAIN
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

DRIVING ONTO THE INTERSTATE I LOST SPEED, THE RPM CAME UP TO 3500 BUT NO SPEED. CARS WERE HONKING GIVING ME THE MIDDLE FINGER. I MOVED TO THE SIDE AND GOT A FLAT TIRE. A STATE PATROL CAME ALONG AND WAS GOING TO TICKET ME. I TOLD HIM WHAT HAPPENED AND HE TOLD ME HE SEES THIS EVERY OTHER MONTH WITH THIS MODEL AND THE CHEVY TRAVERSE. WE WERE ALMOST RAN OVER BY A LARGE TRUCK. IF SOMETHING HAPPENS TO MY FAMILY I'M COMING AFTER YOUR A---. GM HAS KNOWN ABOUT THIS TRANSMISSION PROBLEM SENCE 2008. THE INTERNET HAS HUNDREDS OF COMPLAINTS, I WILL MAKE SURE YOU PAY AND I MEAN BIG. WHY DON'T GM RECALL THIS CARP AND FIX THEM. WE GAVE THEM BILLIONS AND THEY NEVER PAID IT ALL BACK. LET'S GET TOGETHER AND WAKE THESE WASTED HUMANS UP.

04/01/2017
Components: STEERING
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

CAR HAD 79820 A BEGINNING OF TRIP FROM INDIANA TO FLORIDA. LOST POWER STEERING WITH UNDER 80K ON CAR AT BEGINNING OF TRIP. NO LOW SPEED POWER STEERING AT ALL, CAT CANNOT BE STEERED AT PARKING LOT SPEEDS.

03/01/2017
Components: ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WOULD HESITATE AND THE TRACTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHERE DIAGNOSTIC TESTING WAS PERFORMED. IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

02/08/2017
Components: STEERING,POWER TRAIN
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

CAR HAD REDUCED SPEED AND WHITE SMOKE 11/15 41,000 MILES TOWED TO DEALERSHIP AND THEY REPLACED NUMBER 5 INJECTOR CAR. 2/4/17 CAR HAS 49,584 MILES AND HAD TO HE TOWED AGAIN TO DEALERSHIP SAME ISSUE REDUCED SPEED WHITE SMOKE, WAS TOLD ALL 6 INJECTORS NEED TO BE REPLACED, WATER PUMP, TIMING COVER, STEERING GEAR AND TIMING BELT. THIS CAR HAS TOO MANY ISSUES TO HAVE SUCH FEW MILES. I DID CALL SEVERAL OTHER GARAGES TO SEE IF THEY COULD GIVE ESTIMATE AS I DON'T TRUST DEALERSHIP, THEY WILL NOT WORK ON THE ENCLAVE MOTORS. THERE ARE ALSO TOO MANY RECALLS IN MY OPINION ON THIS VEHICLE. AFTER READING ALL THE COMPLAINTS THERE IS A PROBLEM WITH THE STEERING ON THIS VEHICLE.

02/06/2017
Components: POWER TRAIN,ENGINE
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

VEHICLE HESITATES WHEN ACCELERATING AND MY ENGINE LIGHT CAME ON, HAD IT CHECKED AND IT IS A STRETCHED OUT TIMING CHAIN. VERY SCARY TO DRIVE. VEHICLE IS MANUFACTURED IN 07/09 ACCORDING TO THE MANF. STICKER ON THE DOOR. REPAIRS ARE VERY COSTLY AND THERE IS AN EXTENDED POWER TRAIN WARRANTY ON THE 2009"S.

01/25/2017
Components: ENGINE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED7AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON SEVERAL OCCASIONS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE DEALER DIAGNOSED THAT THE FAILURE WAS DUE TO A STRETCHED TIMING CHAIN. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,737.

01/18/2017
Components: ENGINE
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED2AJ******
Summary

CHECK ENGINE LIGHT CAME ON AT 71000 MILES. AFTER TWO SEPARATE DIAGNOSTIC CHECKS AT TWO DIFFERENT LOCATIONS, BOTH MATCHED WITH DIAGNOSIS OF ISSUE WITH A BAD TIMING CHAIN. VEHICLE IS TAGGED AS 2010 EVEN THOUGH LABEL INSIDE CAR SHOWS AS BEING ACTUALLY HAVING BEEN MANUFACTURED IN 09/2009. DISCUSSIONS WITH DEALERSHIP WHERE PURCHASED AND BUICK THEMSELVES LED TO NO ACTION IN TERMS OF WARRANTY/RECALL/SPECIAL CONDITIONS COVERAGE - EVEN THOUGH THIS WAS A KNOWN ISSUE ON THE ENCLAVES PRODUCED BETWEEN 2007-2009. INITIAL ESTIMATES FOR THE WORK, INCLUDING LABOR EXCEEDING $3000. NHTSA 10052863 SHOWS THAT 2008-2012 BUICK ENCLAVES AND THE AVAILABILITY OF 3 SERVICE KITS FOR HIGH FEATURE V6 ENGINE APPLICATIONS. FURTHER, IT SHOWS THAT THESE KITS SHOULD BE USED ON VEHICLES COVERED UNDER THE TERMS OF THE ANY WARRANTY OR SPECIAL COVERAGE TERMS. YET FOR SOME REASON, THE 2010 HASN'T BEEN ASSIGNED 'SPECIAL COVERAGE' TERMS. *TR

01/13/2017
Components: ENGINE
Incident Date: 12/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

THE SERVICE ENGINE SOON LIGHT ILLUMINATED WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND A P0008 (TIMING CHAIN) CODE WAS DIAGNOSED. AFTER READING NUMEROUS CASES ONLINE ABOUT CATASTROPHIC ENGINE FAILURE, THE CAR WAS PARKED AND I BEGAN DEALING WITH BUICK CUSTOMER SERVICE (CRC) AND LATER WITH THE EXECUTIVE REFERRAL GROUP. THE BUICK BRAND QUALITY MANAGER SAID THAT THE PROBLEM WAS "FIXED" FOR THE 2010 MODEL YEAR AND THAT'S WHY THE GM SPECIAL POLICY #11340C WAS LIMITED TO 2007-2009 MODEL YEARS.THEY REFUSED ANY ASSISTANCE IN FIXING THE ENGINE. HOWEVER, THE GM BULLETIN SB-10052863-6133 SPECIFIES 2007-2012 MODEL YEARS. THE TECHNICIAN THAT PERFORMED THE REPAIRS (AT MY EXPENSE) SAID THAT THE FAILURE WAS IDENTICAL TO THE 2007-2009 VEHICLES. THEY EVEN HAD PARTS ON HAND- WHICH SHOWS THE EXTENT OF THE PROBLEM. AS OF THIS WRITING, THERE ARE 65 OTHER COMPLAINTS IN THIS DATABASE OF THIS PROBLEM ON THE ENCLAVE AND IT'S SIBLINGS. THE NHTSA ID 10052863 LISTS 75 ASSOCIATED PRODUCTS. CLEARLY, THERE ARE MANY MORE 2010 FAILURES IF EVERY PRODUCT IS EVALUATED. THIS IS A SAFETY DEFECT THAT SHOULD HAVE A CAMPAIGN ISSUED. LOSS OF ENGINE POWER AND THE RESULTING LOSS OF STEERING AND BRAKE ASSIST IS CLEARLY A DANGER TO THE PASSENGERS AND ALL SURROUNDING PEOPLE AND PROPERTY. PREVIOUS CAMPAIGNS, SUCH AS THE GM IGNITION SWITCH ISSUE, SHOW THAT LOSS OF STEERING AND BRAKE ASSIST DUE TO LOSS OF ENGINE POWER IS A SAFETY ISSUE. A SERVICE ENGINE SOON LIGHT DOES NOT CONVEY THE POTENTIAL GRAVITY OF THE SITUATION.

12/19/2016
Components: TIRES
Incident Date: 12/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE EQUIPPED WITH FIRESTONE DESTINATION LE2 TIRES (NA), SIZE: P255/60/R19 (NA). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE REAR PASSENGER SIDE TIRE. WITHIN A FEW MINUTES, THE NOISE INCREASED AND THE REAR PASSENGER SIDE TIRE COMPLETELY SPLIT APART WITHOUT WARNING. THE CONTACT PURCHASED TWO NEW TIRES FOR THE REAR PASSENGER AND DRIVER SIDE IN AUGUST OF 2016. THE CONTACT REPLACED THE REAR PASSENGER SIDE TIRE WITH THE SPARE TIRE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 84,000 AND THE TIRE FAILURE MILEAGE WAS 5,000. *TR

12/15/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR FLASHED. ALSO, THE ABS WARNING INDICATOR FLASHED AND VARIOUS WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES, BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES FOR YEARS AND PROVIDED NO REPAIR SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/13/2016
Components: POWER TRAIN
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

MY CHECK ENGINE LIGHT CAME ON LAST WEEK. I TOOK MY 2010 BUICK ENCLAVE (82,400 MILES) TO THE LOCAL DEALER FROM WHOM I PURCHASED THE CAR CERTIFIED PRE-OWNED ABOUT 20 MONTHS AGO. THEY TELL ME THAT THE TIMING CHAIN IS WORN AND MUST BE REPLACED - AN EXTREMELY EXPENSIVE REPAIR THAT SHOULD NOT BE NEEDED ON A CAR WITH 82,000 MILES. SINCE THE MANUFACTURER'S WARRANTY ONLY COVERED IT TO 5-YRS/100K MILES, IT WAS NO LONGER IN EFFECT AND SO THEY WOULDN'T COVER THE COST TO FIX THE CAR.

11/17/2016
Components: ENGINE
Incident Date: 09/14/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 40 MPH, THE MOTOR FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE TIMING CHAIN FAILED AND WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

11/02/2016
Components: POWER TRAIN,ENGINE
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED5AJ******
Summary

WITHOUT ANY WARNING SIGNALS OUR TIMING CHAIN STRETCHED AND SLIPPED ON OUR 2010 BUICK ENCLAVE. IT CAUSED SIGNIFICANT DAMAGE TO THE ENGINE. THE ENGINE COMPLETELY DIED WHILE IN MOTION, STOPPING THE VEHICLE FROM MOVEMENT IN THE MIDDLE OF THE ROAD. I WAS LUCKILY ON A COUNTRY DIRT ROAD WITHOUT MUCH TRAFFIC, OTHERWISE THIS COULD HAVE GONE VERY BAD ON THE HIGHWAY OR INTERSTATE. THE 2007- 2009 BUICK ENCLAVE HAS THIS SAME KNOW ISSUE WITH A RECALL, AND FROM WHAT I HAVE BEEN TOLD BY OUR MECHANIC THE PARTS USED IN THE 2010'S ARE THE SAME. IT IS IRRITATING THAT THERE HAS NOT BEEN A RECALL WITH THE 2010 AND LATER, I'VE SEEN SEVERAL REPORTS OF THE 2010 HAVING THE SAME ISSUES. I HAVE NOT RECEIVED MY CAR BACK FROM THE REPAIR SHOP, BUT CAN PROVIDE A INVOICE ONCE ONE IS AVAILABLE TO ME. *TR

10/27/2016
Components: STEERING,POWER TRAIN
Incident Date: 10/13/2016
Crash: No
Fire: No
Summary

MILEAGE 85,717: DRIVING ON INTERSTATE AT 70 MPH VEHICLE LOST POWER, WAS LUCKILY ABLE TO PULL OFF AND RESTART TO MAKE IT HOME. NEXT MORNING VEHICLE WOULD START, BUT IMMEDIATELY SHUT OFF. TOWED VEHICLE TO LOCAL MECHANIC WHO STATED IT WAS STRETCHED TIMING CHAIN, COMMON OCCURRENCE IN ENCLAVE, ACADIA, AND TRANSVERSE. REPORTED ISSUE TO GM WHO REFERRED ME TO CERTIFIED GM DEALER, VEHICLE WAS TOWED TO THAT LOCATION AT MY EXPENSE, SAT THERE FOR A WEEK BEFORE I RECEIVED ANY INFO WHICH WAS STRETCHED TIMING CHAIN, ALREADY KNOWN INFORMATION. I CALLED GM BACK WHO STATED THEY MY CASE HAD ALREADY BEEN CLOSED OUT FOR POWER LIFT GATES AND THERE WAS NO DOCUMENTATION FOR THE STRETCHED TIMING CHAIN, AFTER 1 HOUR AND 25 MINUTES ON THE PHONE I WAS TOLD THAT THERE WAS NO ASSISTANCE FOR THE TIMING CHAIN THAT I WOULD BE RESPONSIBLE FOR THE $2000 REPAIR BILL ALONG WITH $105 FOR THE DIAGNOSTIC TEST. AT THIS POINT BEYOND FRUSTRATED WITH VEHICLE AND GM, THE ACADIA AND TRANSVERSE HAVE HAD THEIR POWERTRAIN WARRANTY EXTENDED WHY HAS THIS NOT HAPPENED FOR THE ENCLAVE? *TR

09/30/2016
Components: STEERING
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED AT SLOWER SPEEDS OR WHILE MAKING A TURN. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHEN THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE RACK AND PINION, STEERING BUSHINGS, AND STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A POWER STEERING FLUID LEAK THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

09/25/2016
Components: ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

WHEN ACCELERATING TO MERGE ONTO HIGHWAYS, WHEN ACCELERATING TO OVERTAKE VEHICLES AND WHEN DEPRESSING THE GAS PEDAL TO CLIMB STEEPER HILLS THE CAR ENGINE WOULD NOT RESPOND. THIS WAS AN INTERMITTENT ISSUE AS ONLY OCCURRED OCCASIONALLY. HOWEVER, ON AT LEAST 2 OCCASIONS THERE WERE NEAR CRASHES OF VEHICLES INTO THE REAR OF THE VEHICLE. ONE TIME WHILE MERGING ONTO A HIGHWAY AND DEPRESSING THE ACCELERATOR THE ENGINE WOULD NOT INCREASE SPEED AND STAYED AT 45MPH. A TRANSPORT TRUCK IN THE RIGHT HAND LANE CLOSED DISTANCE AND HAD TO BRAKE AS THEY COULD NOT MOVE TO THE CENTRE LANE AND I WAS UNABLE TO GET TO SHOULDER AS I STILL THOUGHT THE ENGINE WOULD RESPOND. I EASED OFF THE GAS AND THEN ACCELERATED AGAIN WHICH THEN KICKED IN THE ENGINE. ANOTHER TIME A SIMILAR INCIDENT HAPPENED WHILE I WAS CLIMBING A STEEPER GRADE ON THE HIGHWAY. THE VEHICLE WOULD NOT RESPOND AND KEEP SPEED AND STARTED TO LOSE SPEED AND I MOVED TO THE RIGHT HAND LANE. I COULD NOT GO TO THE SHOULDER AS THERE WAS A GUARD RAIL ALONG AN ESCARPMENT. AGAIN, A TRANSPORT TRUCK CAME UP RIGHT BEHIND ME ANTICIPATING I WOULD BE KEEPING SPEED. OVER THE LAST FEW MONTHS THIS HAPPENED TO MY WIFE AND I A COUPLE TIMES A WEEK AND HAD TAKEN THIS INTO A GARAGE TO BE CHECKED OUT. AT THAT TIME THERE WERE NO INDICATOR LIGHTS ON OR CODES AND THE GARAGE FOUND NOTHING. ABOUT 3 WEEKS AGO THE ENGINE CHECK LIGHT CAME ON AND WE TOOK IT TO THE GARAGE WHERE THEY ADVISED US TO TAKE TO A DEALER AS IT WAS A TIMING CHAIN PROBLEM. UPON DIAGNOSIS THE DEALER SAID IT WAS A STRETCHED TIMING CHAIN. I DID SOME RESEARCH ON THIS ISSUE AND WHAT I FOUND AND WHAT REALLY BOTHERS ME IS THAT GM WAS AWARE OF THIS PROBLEM AND ACTUALLY ISSUED A TSB FOR 2009 MODELS. MY CAR WAS BUILT IN MODEL SWITCH OVER TIME AS A 2010 MODEL IN AUGUST 2009 BUT WITH THE SAME PARTS AND TIMING CHAIN. THE COMPANY OBVIOUSLY KNEW THAT THE VEHICLES COULD HAVE ISSUES AND FAILED TO NOTIFY.

09/24/2016
Components: STRUCTURE,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

WATER IS LEAKING FROM FRONT WINDSHIELD ON BOTH THE DRIVERS SIDE AND PASSENGER SIDE OF CAR AND IS AFFECTING ELECTRICAL EQUIPMENT, SUCH AS ONSTAR, ENGINE LIGHT, ETC.

08/30/2016
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

POWER STEERING LOCKS UP AT SLOW SPEED. STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. I AM CONCERNED THAT IT WILL GET WORSE. HAVE AN APPOINTMENT WITH BUICK DEALER TO CHECK PROBLEM. MILEAGE IS 68,000 MILES.

08/29/2016
Components: POWER TRAIN
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED6AJ******
Summary

OUR TIMING BELT NEEDS TO BE REPLACED AT ABOUT 106,000 MILES. THERE IS A SERVICE BULLETIN EXTENDING SPECIAL COVERAGE FOR THIS ISSUE FOR THE 2009 MODEL YEAR. TO MY UNDERSTANDING, THERE WERE NO CHANGES MADE TO THE DESIGN FOR 2010, BUT COVERAGE IS NOT EXTENDED FOR 2010 MODEL YEARS. THIS IS A SAFETY ISSUE BECAUSE THE CAR COULD STOP RUNNING IN THE MIDDLE OF THE HIGHWAY IF THE TIMING CHAIN BRAKES WHILE DRIVING. THERE SEEMS TO BE SEVERAL COMPLAINTS ABOUT THIS ISSUE ON LINE. I CALLED BUICK/GM FOR ASSISTANCE, BUT THAT WAS NOT SATISFACTORY.

07/29/2016
Components: STEERING
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

POWER STEERING GOES IN AND OUT. WILL WORK WHEN THE CAR IS FIRST STARTED BUT ONCE IT WARMS UP, POWER STEERING FAILS. HAS BEEN HAPPENING FOR A FEW WEEKS, LOCAL MECHANIC SAYS THERE IS A SPECIAL COVERAGE ADJUSTMENT BUT I THE ONLY WAY I KNOW ABOUT IT IS THEY FOUND THE INFORMATION.

07/27/2016
Components: STEERING
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

WHEN I TURN THE WHEEL AT SLOW SPEEDS IT RANDOMLY LOCKS UP. ALMOST GOT HIT MAKING A U TURN IN WASHINGTON DC. I WAS GOING LESS THAT 10 MPH. THIS IS HAPPENING REGULARLY WHILE PARKING AND TURNING AFTER STOPING. IT HAS ALREADY ALMOST CAUSED AN ACCIDENT.

07/22/2016
Components: STEERING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO TURN, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE BEGAN RIGHT AFTER A FRONT END ALIGNMENT SERVICE WAS PERFORMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A STEERING ISSUE, BUT DID NOT REPAIR THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE MAY BE A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 08/17/16*LJ THE CONSUMER STATED THE STEERING PUMP WAS REPLACED AND BY GM. HOWEVER, THE CONSUMER HAD TO PAY FOR THE STEERING GEARS. THE STEERING PUMP,CAUSED THE GEARS TO GO OUT. UPDATED 08/22/16.*JB

07/20/2016
Components: ENGINE
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: JGALRCED2AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND STALLED ONCE WITHOUT WARNING. WHILE AT THE DEALER FOR ROUTINE MAINTENANCE, IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE ENGINE OIL CONTAINED METAL SHAVINGS THAT DESTROYED THE ENGINE. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED OR REBUILT TO RECTIFY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

07/14/2016
Components: STEERING
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE TURNING THE VEHICLE AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. ....UPDATED 08/08/16 *BF

07/05/2016
Components: STEERING
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

THE POWER STEERING STOPS WORKING INTERMITTENTLY. WITHOUT WARNING, THE ABILITY TO STEER THE CAR BECOMES VERY DIFFICULT. THIS HAPPENS MOSTLY IN TURNS IN INTERSECTIONS. TURNING THE VEHICLE BACK STRAIGHT OUT OF A SWEEPING 90 DEGREE TURN IS ALMOST IMPOSSIBLE UNTIL A 5 TO 8 SECOND PAUSE ELAPSES. THIS IS EXTREMELY DANGEROUS, USUALLY CAUSING THE DRIVER TO BRAKE HEAVILY IN AN INTERSECTION FOR WHAT LOOKS LIKE NO APPARENT REASON. THIS IS DANGEROUS NOT ONLY BECAUSE OF THE LACK OF DRIVER CONTROL, BUT YOU NEVER KNOW WHEN IT'S GOING TO HAPPEN. THIS IS BECOMING MORE FREQUENT AND IT CAN BE PURPOSEFULLY REPRODUCED IF THE STEERING WHEEL IS TURNED RAPIDLY WHILE AT A LOW SPEED. ALSO NOTICEABLE IS A STRANGE NOISE COMING FROM THE STEERING COLUMN JUST BELOW THE STEERING WHEEL AT TIMES, HEARD MOSTLY AT LOW SPEED IN A QUIET ENVIRONMENT. IT IS A TINY SOMEWHAT VIBRATIONAL SOUND SIMILAR TO RUNNING YOUR FINGER ACROSS THE TEETH OF A VERY FINE TOOTHED HAIR COMB. WHILE THIS NOISE IS NOTICEABLE AND IT CAN BE FELT IN THE STEERING WHEEL, IT IS NOT AN INDICATION THAT THE STEERING IS PREPARING TO FAIL AT THAT TIME. THE NOISE COMES AND GOES... IT FEELS ALMOST ELECTRICAL IN NATURE. THE POWER STEERING PUMP RESERVOIR HAS BEEN CHECKED AND IS FULL. THE SERPENTINE BELT DRIVING THE PUMP IS IN GOOD CONDITION AND HAS BEEN DETERMINED TO NOT BE SLIPPING. THE RACK AND PINION IS MOUNTED SECURELY AND IS NOT LEAKING EXTERNALLY.

06/27/2016
Components: STEERING
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

POWER STEERING PUMP WEAR CONDITION RECEIVED A RECALL NOTICE FROM BUICK SEPTEMBER 2014 IN REGARDS TO A POWER STEERING PUMP WEAR CONDITION, BUT THE LETTER ADVISED NOT TO TAKE TO THE DEALER FOR REPAIR UNTIL IT WAS AN ISSUE. THE LETTER DID NOT STATE SPECIFICS AS TO HOW AN INDIVIDUAL WOULD KNOW THAT THERE WAS AN ISSUE BUT WHILE TAKING THE VEHICLE TO HOLZHAUER MOTORS IN CHEROKEE, IA (AUTHORIZED DEALER) ON JUNE 17, 2015 FOR SERVICE (LUBE & FILTER CHANGE) I MENTIONED TO THE SERVICE ADVISOR THAT WHEN I TURNED MY STEERING WHEEL THERE WAS A WHINING SOUND. I WAS LATER CONTACTED BY THE SERVICE ADVISOR STATING THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED AND THE COST OF REPLACING THE ACTUAL PUMP AND LABOR WAS COVERED UNDER SAID WARRANTY. THE SERVICE ADVISOR ALSO INFORMED ME THAT THE RACK AND PINION ALSO NEEDED TO BE REPLACED. THE SERVICE ADVISOR CLEARLY STATED THAT THE REASON THE RACK AND PINION NEEDED REPLACING WAS BECAUSE THE POWER STEERING PUMP HAD GONE OUT, BUT THE PARTS AND LABOR TO REPLACE THE RACK AND PINION WAS NOT COVERED UNDER THE POWER STEERING PUMP WARRANTY, EVEN THOUGH THAT IT WHAT CAUSED THE RACK AND PINION TO FAIL.

06/27/2016
Components: SUSPENSION
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

REAR UPPER CONTROL ARMS LOOSE WHILE TAKING MY CARE FOR LUBE & OIL FILTER CHANGE AT HOLZHAUER MOTORS IN CHEROKEE, IA (AUTHORIZED DEALER) I MENTIONED TO THE SERVICE ADVISOR THAT MY VEHICLE ROAD LIKE AN "OLD DODGE PICKUP." AFTER DOING THE LUBE & OIL FILTER CHANGE I RECEIVED A CALL FROM THE SERVICE ADVISOR CONTACTED ME STATING THAT THE REAR UPPER CONTROL ARMS WERE LOOSE AND NEEDED REPLACING. AN ESTIMATE OF $850.00 PLUS TAX WAS GIVEN. THE REPLACEMENT WAS MADE ON NOVEMBER 18, 2015 AND THE VEHICLE STILL RIDES LIKE A TANK.

06/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

REFERENCE COMPLAINT NUMBER: 10876974 HEATER/AIR CONDITIONER MOTOR SHORTLY AFTER REPLACING THE POWER STEERING PUMP & RACK AND PINION ON JUNE 17, 2015, MY AIR CONDITIONER BEGAN TO DRAIN IN MY CAR. I STOPPED AT HOLZHAUER MOTORS IN CHEROKEE, IOWA (AUTHORIZED DEALER) WHERE I HAD THE POWER STEERING PUMP & RACK AND PINION REPLACED AND STATED THAT MY AIR CONDITIONER WAS DRAINING IN MY CAR. THE SERVICE ADVISOR PULLED THE CAR IN THE SHOP AND STATED THAT THERE WAS A KINK IN THE HOSE AND THIS KINK HAD HAPPENED WHEN THEY REPLACED THE POWER STEERING PUMP & THE RACK AND PINION. ON THAT VISIT THE SERVICE ADVISOR STATED THAT IT HAD BEEN FIXED. ON JANUARY 11, 2016 I TOOK MY VEHICLE IN FOR A SCHEDULED LUBE OIL & FILTER CHANGE. I STATED TO THE SERVICE ADVISER THAT I WAS HAVING TROUBLE WITH THE FAN NOT WANTING TO BLOW ANY HOT AIR. AND IT GETS VERY COLD IN IOWA IN JANUARY. I WAS INFORMED BY THE SERVICE ADVISOR THAT I WOULD HAVE TO REPLACE THE MOTOR. BECAUSE IT IS NOT SAFE TO TRAVEL IN THE DEAD OF WINTER WITHOUT HEAT I HAD TO HAVE THE MOTOR REPLACED JANUARY 13, 2016. AND AS OF TODAY, JUNE 27, 2016, MY AIR CONDITIONER CONTINUES TO DRAIN IN MY CAR LEAVING ME EXPOSED TO MOLDY CONDITIONS IN MY CAR, DUE TO THE COMBINATION OF EXTREMELY HOT CONDITIONS COMBINED WITH A WET FLOOR. TODAY, JUNE 27, 2016 AROUND 11:30 AM I SAT AT A STOP LIGHT AND LISTENED TO MY FAN DIE. I TRIED TAKING IT OFF OF THE "AUTO" CONTROL AND RESET THE TEMPERATURE TO THE LOWEST I CAN GET IT (CURRENTLY 69 DEGREES) AND THE FAN ON AS HIGH AS IT CAN BE. THERE IS NO COOL AIR. AT 3:30 PM TODAY I STOPPED AT HOLZHAUER MOTORS IN CHEROKEE, IOWA THAT "REPAIRED" THE KINK IN THE A/C HOSE SHORTLY AFTER JUNE 17, 2015 AND REPLACED THE MOTOR ON JANUARY 13, 2016 AND NO ONE IN SERVICE WAS AVAILABLE TO VISIT WITH ME ABOUT CORRECTING THESE ISSUES.

06/16/2016
Components: STEERING
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED2AJ******
Summary

LOSS OF,POWER STEERING WHEN TURNING AT LOW SPEED, ESPECIALLY TO THE LEFT. INTERMITTENT ISSUE, BUT USUALLY AT LEAST ONCE EVERY TIME I DRIVE IT. HAVE HAD TO COME TO COMPLETE STOP IN BUSY INTERSECTION TO MAKE SURE I GET THE WHEEL,TURNED ENOUGH TO COMPLETE THE TURN.

06/08/2016
Components: ENGINE
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

CHECK ENGINE LIGHT CAME ON WHILE DRIVING ON THE INTERSTATE HIGHWAY, THE VEHICLE LOST POWER, REDUCING THE SPEED TO 35 MPH IN A 70 MPH INTERSTATE. THE VEHICLE CUT OFF AND WOULD NOT RESTART. IT WAS TOWED TO THE REPAIR SHOP WHICH IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. A MAJOR ISSUE WHEN YOU ARE TRAVELING AT 70 MPH AND SUDDENLY YOUR ENGINE LOSES POWER AND YOU FIND YOURSELF DOING ONLY 35MPH WITH NO POWER AND THEN IT STOPS SUDDENLY.

03/31/2016
Components: STRUCTURE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED9AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V415000(STRUCTURE) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/09/16.*JB

03/15/2016
Components: ENGINE
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING AT 60 MPH AND EXITING THE FREEWAY, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE EXPERIENCED A FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,085.

02/18/2016
Components: STEERING
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

AT LESS THAN 60,000 MILES THE RACK AND PINION STEERING NEEDED TO BE REPLACED DUE TO A CLUNKING NOISE AND LEAKING SEALS.

02/01/2016
Components: STRUCTURE
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILALBE.

01/28/2016
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

I WAS DRIVING AT 75 MPH AND MY ENGINE SHUT OFF; CAR BEGAN TO SLOW, FUEL DROPPED, POWER STEERING WENT OUT, BRAKES DIDN'T WORK. I WAS ABLE TO, THANKFULLY, GET TO THE SIDE OF THE ROAD SAFELY AND USE THE RUMBLE STRIPS TO SLOW ME DOWN. I TURNED THE CAR OFF AND 5 MIN. LATER TURNED IT ON AND WAS ABLE TO DRIVE TO A SAFE LOCATION. THIS IS A COMMON ISSUE AND ALL OF THESE CONDITIONS ARE RELATED TO THE "LIMITED WARRANTY PROTECTION" THAT GM ISSUED NOV. 2015 (14582). THIS IS A SAFETY HAZARD. MY CAR EXPERIENCED ALL THE OTHER CONDITION, MALFUNCTION INDICATOR LIGHT CAME ON MULTIPLE TIMES ( MAY, SEPT), WAS ISSUED A LETTER IN NOV. 2015 AND THEN THIS OCCURRED IN JAN. 2016. STIPULATION FOR THIS TO BE COVERED, UNDER 120K MILES OF 10 YEARS WHICHEVER FIRST. MY CAR EXPERIENCED INITIAL TROUBLES AT 110K IN MAY AND THIS POTENTIAL FATAL INCIDENT AT 125. ARGUING WITH GM OVER THIS. SHOULD BE A RECALL, NOT A LIMITED WARRANTY. SEEMS TO BE AN UNETHICAL COMPANY. DOES IT TAKE DEATH TO MAKE THIS RIGHT? THIS HAS OCCURRED COUNTLESSS TIMES- CHECK THE INTERNET, 100S OF CUSTOMERS HAVE REPORTED THIS. DOES THIS HAVE TO BE ANOTHER TOYOTA INCIDENT FOR GM TO RECOGNIZE THIS IS A RECALL NOT A LIMITED WARRANTY! I HAVE ALL PAPERWORK SHOWING THE ISSUES EXCEPT DEALER STATES SINCE THEY CAN'T REPLICATE, THEY NEED THE CHECK ENGINE LIGHT ON AND THE CAR TO BE UNDER 120K TO DETERMINE IF THEY SHOULD PAY. GM IS UNETHICAL!!!

01/25/2016
Components: POWER TRAIN,ENGINE
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

CHECK ENGINE LIGHT CAME ON. REPAIR SHOP IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE 5 YEAR/100,000 M WARRANTY EXPIRED. THE DEALERSHIP CONFIRMED THE PROBLEM WAS A STRETCHED TIMING CHAIN AND REPLACED IT. HOWEVER, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE VEHICLE.

01/19/2016
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/04/2016
Crash: No
Fire: No
Summary

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM, ELECTRICAL AND MECHANICAL ISSUES. *SMD THE CONSUMER STATED SHORTLY AFTER HE PURCHASED THE VEHICLE, HE DISCOVERED THE BRAKE LINING NEEDED TO BE REPLACED, THE REAR LIFT GATE OPENED ON ITS OWN. ALSO, THE INSTRUMENT PANEL WAS INOPERATIVE. *JB

01/08/2016
Components: STEERING
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED9AJ******
Summary

THE VEHICLE'S POWER STEERING WILL, WITH INCREASING FREQUENCY, STOP WORKING FOR UP TO 10 SECONDS OR SO, LEAVING THE DRIVER WITH A CAR THAT IS EXTREMELY HARD TO TURN, AND HAVING TO BRAKE TO A EXCESSIVELY SLOW SPEED IN ORDER TO COMPLETE THE TURN IN THE SPACE AVAILABLE. THIS SEEMS TO OCCUR AT SLOWER SPEEDS, SUCH AS WHEN TURNING ACROSS AN INTERSECTION OR MANEUVERING IN A PARKING LOT. IT OCCURS ON BOTH LEFT AND RIGHT TURNS. THERE IS ALSO A GRINDING SOUND THAT OCCURS AT THESE TIMES OF POWER STEERING FAILURE. CLEARLY, THIS IS A HUGE SAFETY ISSUE. ONE OF OUR TOP REASONS FOR PURCHASING FROM BUICK WAS THEIR EMPHASIS ON SAFETY FOR THE FAMILY (WE HAVE 3 CHILDREN). TO DISCOVER THAT BUICK HAVE KNOWN ABOUT THESE STEERING ISSUES FOR MULTIPLE YEARS WITHOUT ADDRESSING THEM IS DEEPLY DISTURBING TO ME AS A CUSTOMER, AND DEMONSTRATES A CORPORATE ETHICAL IMBALANCE THAT CLEARLY WILL NOT BE SELF-RECTIFYING. HERE ARE THE STEPS WE HAVE TAKEN TO RESOLVE THE ISSUE: OUR MECHANIC FLUSHED OUT THE POWER STEERING FLUID SEVERAL TIMES, BUT THIS ONLY MODERATELY RELIEVED THE PROBLEM. OUR NEXT STEP OPTIONS INCLUDE REPLACING THE COMPLETE STEERING GEAR AND POWER STEERING PUMP, BUT THOSE ARE HUGELY EXPENSIVE TASKS WITHOUT ANY GUARANTEE OF PERMANENTLY RESOLVING THE POWER STEERING ISSUES. RESEARCH ONLINE SHOWS MULTIPLE REPORTS/ TECH SERVICE BULLETINS REGARDING THIS ISSUE OCCURRING IN VEHICLES WITH THE SAME POWER STEERING SYSTEM, TO SUCH AN EXTENT THAT THERE IS A CLASS ACTION SUIT AGAINST GM. THIS APPEARS TO BE AN ENDEMIC ISSUE WITH VEHICLES SUCH AS OUR BUICK ENCLAVE 2010, AND GM NEED TO BE COMPELLED TO ISSUE A RECALL NOTICE AND RESOLVE THIS ISSUE, AS WELL AS REIMBURSING THOSE WHO HAVE HAD TO REPAIR THIS ISSUE THEMSELVES.

12/15/2015
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

CHECK ENGINE LIGHT WENT ON. CAR WAS SEEMINGLY WORKING ALRIGHT, HOWEVER, AFTER FUELING UP, IT WAS DIFFICULT TO RESTART THE CAR. IN FACT, AT THE LAST FILL UP I WAS UNABLE TO START THE CAR FOR OVER 20 MINUTES WHILE AT THE GAS PUMP. THIS CAUSED A GREAT DEAL OF ANGER, FRUSTRATION, AND RAGE IN THE OTHER DRIVERS WHO WERE WAITING TO FUEL THEIR CARS AT VERY BUSY GAS STATION NEAR LAX. THE DEALERSHIP STATED THE FUEL SENSORS NEEDED TO BE REPLACED AT A TOTAL COST OF $1700.00. TWO MONTHS PRIOR THE AIR CONDITIONER/HEATER REQUIRED REPAIR AS A HOSE NEEDED TO BE REPLACED DUE TO A LEAK, A $425 REPAIR, FURTHERMORE, THE STEERING PROBLEM WE SEEMINGLY HAD CORRECTED 3 YEARS AGO IS OCCURRING AGAIN AND IS NEED OF ANOTHER REPAIR. AND LASTLY, 50% OF THE TIME WHEN I TURN OFF THE ENGINE AND PULL THE KEY OUT OF THE CAR, THE ENGINE CONTINUES TO RUN. THE OCCURRED AROUND 80-85,000 MILES.

11/24/2015
Components: ENGINE
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED5AJ******
Summary

I WAS DRIVING STRAIGHT ON THE HIGHWAY WHEN THE ENGINE LIGHT CAME ON, THE ENGINE STARTED TO RUN VERY ROUGH, AND VERY SHORTLY THEREAFTER (ABOUT ONE MILE) THE ENGINE DIED. THE CAR HAD TO BE TOWED TO A MECHANIC WHERE THEY FOUND A BROKEN TIMING CHAIN THAT CAUSED SEVERE DAMAGE TO THE CYLINDER HEAD, VALVES, AND CAMSHAFT CAPS AND SENSORS. WHILE IT WAS IN FOR SERVICE THEY DID CORRECT RECALL 14187 FRONT SAFETY BELT ANCHOR HOWEVER THEY CHARGED ME FOR REPLACING THE REAR LIFT-GATE STRUTS WHICH SHOULD HAVE BEEN COVERED BY RECALL 15240. REIMBURSEMENT REQUEST ATTACHED. WHILE RESEARCHING RECALLS I CAME ACROSS 10287 - CUSTOMER SATISFACTION PROGRAM ADDRESSING PROBLEMS WITH THE TIMING CHAIN IN SEVERAL GM VEHICLES. THIS TURNED OUT TO BE A VERY COSTLY REPAIR BECAUSE OF THE DAMAGE DONE BY THE CHAIN WHIPPING AROUND IN THE ENGINE COMPARTMENT. IT COULD HAVE BEEN AVOIDED IF A RECALL HAD BEEN IN PLACE. ALTHOUGH OUR VEHICLE IS A 2010 WE ONLY JUST PURCHASED IT THIS PAST MAY. DO WE HAVE ANY RECOURSE? CAN WE EXPECT ANY COMPENSATION?

10/26/2015
Components: ENGINE
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE REVERSING OUT OF THE DRIVEWAY AND PLACING THE VEHICLE IN DRIVE, THE VEHICLE HESITATED BEFORE MOVING FORWARD WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT ON ONE OCCASION WHEN THE VEHICLE WAS STARTED, THE ENGINE WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

10/20/2015
Components: STRUCTURE
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS PARKED, THE TAILGATE WAS PREVIOUSLY ACTIVATED BUT INDEPENDENTLY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE FAILURE MILEAGE WAS 93,160. UPDATED 1/19/16 LN UPDATED 4/23/18*JB *CN

10/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED7AJ******
Summary

WHILE THE VEHICLE WAS IN MOTION ON AN HIGHWAY AT APPROXIMATELY 70 MPH, THE SKY ROOF ABOVE THE 2ND ROW SEATS SPONTANEOUSLY EXPLODED. THE VEHICLE WAS ON AN OPEN 3 LANE HIGHWAY WITH LIMITED VEHICLE TRAFFIC. APPROXIMATE TEMPERATURE WAS 65 DEGREES OUTSIDE AND 70 DEGREES INSIDE. THE INCIDENT HAPPENED JUST BEFORE NOON ON SEPTEMBER 26TH IN CENTRAL WISCONSIN. THE RESULT WAS A HOLE THE SIZE OF A FOOTBALL IN THE CENTER OF THE GLASS. THE EDGES OF THE GLASS SURROUNDING THE HOLE WERE TILTED UPWARD AS THOUGH SOMETHING CAME OUT OF THE VEHICLE. THE REMAINING GLASS WAS IN SMALL PIECES PUT STILL INTACT IN THE ORIGINAL SHAPE. THE THIN SHADE THAT WAS ON THE INTERIOR OF THE VEHICLE WAS CLOSED AT THE TIME WHICH CONTAINED MOST OF THE GLASS THAT FELL THROUGH. NO OTHER FOREIGN MATERIAL WAS FOUND IN THE SHADE WHILE I WAS CLEANING UP OF THE BROKEN GLASS. MY HUSBAND WAS DRIVING THE VEHICLE AND DESCRIBED IT AS BEING A LOUD BANG BEHIND HIM. MY YOUNG KIDS (AGES 6 AND 7) SIT BELOW THIS SKY ROOF AND THANKFULLY WERE NOT IN THE VEHICLE WHEN IT HAPPENED, BUT THEY COULD OF BEEN PELTED WITH GLASS AND THE LOUD BANG COULD OF STARTLED ME IF I WAS DRIVING AND CAUSED AN ACCIDENT. THE ONLY PLACE I COULD GET THE VEHICLE REPAIRED WAS AT THE DEALERSHIP WHICH SIGNIFICANTLY INCREASED THE COST TO REPAIR IT AND IT TOOK OVER 5 DAYS TO GET THE PIECE OF GLASS AND THEN ANOTHER DAY TO REPAIR IT. I AM FEARFUL THAT THIS WILL HAPPEN AGAIN WITH THE NEW PIECE OF GLASS AS IT'S THE SAME PART. THIS IS A SIGNIFICANT SAFETY HAZARD THAT COULD CAUSE INJURY TO VEHICLE OCCUPANTS AND POSSIBLE ACCIDENT.

09/29/2015
Components: STRUCTURE
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED2AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT OPENED THE REAR LIFTGATE TO PLACE SOMETHING IN THE VEHICLE. THE LIFTGATE DROPPED DOWN ONTO THE CONTACT'S HEAD. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN MADE THE CONTACT AWARE THAT THE SOFTWARE UPDATE LISTED ON THE NOTIFICATION WAS NOT YET AVAILABLE AND DIAGNOSED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,200. UPDATED 11/19/15*LJ

09/27/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED5AJ******
Summary

I WAS DRIVING ON THE INTERSTATE GOING ABOUT 70MPH. ALL OF A SUDDEN THE LIGHT ON MY CONSOLE SAID TRACTION CONTROL OFF, SERVICE STABILITRACK. MY GAS WOULD NOT WORK, THE POWER STEERING OFF AND ALL THE POWER WAS GOING. I BARELY MADE IT TO THE SHOULDER. IT WAS VERY SCARY ALSO HAVE MY TWO CHILDREN IN THE CAR. I LOOKED UP THE PROBLEM IN MY BOOK AND IT SAID TO TURN OFF AND WAIT 15 SECONDS THEN TURN ON. THAT DID NOT WORK. I SAT THERE FOR ABOUT 30 MINUTES. I LOOKED UNDER THE HOOD, UNDERNEATH THE CAR TO SEE IF ANYTHING WAS LEAKING. NOTHING. FINALLY IT WOULD TURN OVER AND START. I TURNED AROUND TO GO HOME AND ABOUT 5 MILES FROM MY HOUSE, IT HAPPED AGAIN OUT OF NO WHERE. I AGAIN WAITED FOR ABOUT 20 OR 30 MINUTES AND IT FINALLY STARTED. NOW MY CHECK ENGINE LIGHT IS ON. I AM AFRAID TO DRIVE IT NOW.

08/20/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAED2AJ******
Summary

BOUGHT CAR NEW IN 2010 (MAY) AND IN JUNE OF SAME YEAR THE ISSUE STARTED AND AFTER SUBSEQUENT VISITS TO DEALER ISSUE CONTINUED TO DATE ( AUG. 2015 ) . IT WAS NOT TIL RECENTLY THAT A SAFETY ISSUE IS APPARENT. VEHICLE STOPS ALMOST COMPLETELY AND IF IN TRAFFIC MUST TURN OFF CAR IN ORDER TO RESET. EVEN WHEN ELECTRONIC TRACTION CONTROL IS "DISABLED" THE ISSUE WILL STILL HAPPEN. ( NUMEROUS TRIPS TO DEALER HAVE GIVEN NO RELIEF OF THIS POTENTIAL SAFETY ISSUE)

08/18/2015
Components: STEERING
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN AT APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES AFTER ATTEMPTING TO MAKE A RIGHT TURN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000. MA 10/22/2015

07/16/2015
Components: STEERING
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED6AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK REGAL. WHILE DRIVING BETWEEN 5 TO 50 MPH, THE VEHICLE VEERED LEFT AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE PUMP AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIR WAS PERFORMED, THE CONTACT RECEIVED A LETTER FROM BUICK ABOUT THE POWER STEERING PUMP CONDITION. THE CONTACT NOTIFIED THE MANUFACTURER AND MAILED A REIMBURSEMENT FORM. THE CONTACT RECEIVED A PARTIAL SPECIAL COVERAGE REIMBURSEMENT. THE FAILURE MILEAGE WAS UNKNOWN.

07/11/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

MY 2010 BUICK ENCLAVE HAVE WHAT IS BEING DESCRIBED BY MECHANICS AS A DESIGN DEFECT IN THE HIGH PRESSURE HOSE VALVE FOR THE AIR-CONDITIONER. I FIRST COMPLAINT ABOUT IT TO BUICK BACK IN AUGUST OF 2013 WHEN MY AIR CONDITIONER FAILED TO WORK AT THE TIME MY VEHICLE HAD 24,273 MILES. AFTER COMPLAINING TO THE DEAL HOW WANTED $260.00 OR SO TO CHECK THE PROBLEM I CALLED THE BUICK CUSTOMER SERVICE THEY WERE HELPFUL IN WAIVING THE DIAGNOSTIC FEE FOR WHAT WAS COMMON KNOWLEDGE THAT "HIGH PRESSURE HOSE LEAKS AT COMPRESSOR" YET AT THE TIME THEY NEVER ACKNOWLEDGE IT. IN GOOD FAITH, AND BECAUSE I WAS A "VALUE CUSTOMER" I WAS GIVEN AND APPOINTMENT TO HAVE THE DEALER LOOK AT THE PROBLEM WITH OUT CHARGE. I MUST GIVE BUICK CREDIT FOR THIS AS IT IS GOOD CUSTOMER SERVICE. THE DEALER WANTED $585.13 TO REPAIR THE "DESIGNED DEFECT" OF THE HOSE AFTER THE TEST. YET, IT WAS COMMON KNOWLEDGE WHAT CAUSED THE PROBLEM IS BASED ON DESIGNED DEFECT AS I WAS TOLD. NEEDLESS TO MENTION THAT THE "AIR CONDITIONER" LEAKED INSIDE THE CAR CABIN FROM ANOTHER COMMON PROBLEM WITH THE AIR CONDITIONER. IT IS ALL OVER THE INTERNET DATING BACK TO A FEW YEARS AND SEVERAL MODELS. OKAY BUICK FIX THE PROBLEM WITHOUT CHARGE BUT IT LEAK AFTER THE REPAIRS THIS YEAR. THEREFORE, IT IS OF MY OPTION THAT THE PROBLEM IS A DEFECT ON THE DESIGNED AND WHEN MY AIR CONDITIONER IS ON IN LONG TRIPS IT HAS LEAKED. WHAT THEY DID WAS JUST REPLACE THE PART WITH ANOTHER SIMILAR EFFECT OF PART THAT WOULD EVENTUALLY REALLY. MY MAY SAY "THEY JUST REPAINTED THE RUSH BUT DID NOT FIX THE CAUSE OF THE PROBLEM". I PAID TO FIX THE HIGH PRESSURE HOSE FROM SOME $450.00 AND SINCE MY AIR CONDITIONER IS ON THE LEAK HAS "AWOKEN" OR THE RUSH REAPPEARED AS ONE MAY SAY. BUICK SHOULD RECALL THESE PROBLEM AND FIND A CURE FOR THE DEFECT. HOW MANY COMPLAINTS ARE NEED TO RECALL A DEFECT

06/03/2015
Components: STEERING
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED1AJ******
Summary

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED AS HIS WAS DRIVING, THE STEERING LOCKED UP WHILE MANEUVERING IN A SHOPPING PARKING LOT. THE DEALER GAVE THE CONSUMER AN ESTIMATE OF $1200.00 TO REPLACE THE POWER STEERING PUMP AND RACK AND PINION. THE CONSUMER WENT TO A REPAIR SHOP AND HAD THE REPAIRS DONE FOR $861.55. SOON AFTERWARDS, THE CONSUMER RECEIVED A RECALL NOTICE, WHICH STATED HE WOULD BE REIMBURSED SINCE THE REPAIRS HAD BEEN DONE. GM ONLY REIMBURSED THE CONSUMER $258.43 OF THE $861.55 REPAIR. *JB

06/02/2015
Components: STEERING,ENGINE
Incident Date: 02/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAINS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ONE WEEK LATER THE CONTACT OBSERVED A LEAK FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. TWO DAYS LATER WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

05/26/2015
Components: STEERING
Incident Date: 05/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT THE DEALER, THE MECHANIC LOCATED A LEAK IN THE BOOT OF THE POWER STEERING CASE. THE FAILURE CAUSED A STEERING SPEED FAILURE. THE DEALER INDICATED THAT THE MANUFACTURER AUTHORIZED THEM TO REPAIR A CERTAIN AREA IN THE STEERING AT NO COST. THE CONTACT WANTED TO KNOW WHY THE MANUFACTURER WAS NOT MADE RESPONSIBLE FOR THE TOTAL COST. THE FAILURE MILEAGE WAS 85,250.

05/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

VEHICLE ROLLED BACK WHILE ON AN INCLINE (PARKING STRUCTURE). IT WAS IN DRIVE ALMOST HIT THE CAR BEHIND IT. IT HAS DONE THIS ON SEVERAL OCCASIONS SINCE THEN. CALLED BUICK DEALERSHIPS IN AREA WAS TOLD THAT THIS WAS A COMMON CHARACTERISTIC OF THIS VEHICLE. TOOK IT IN TO SERVICE DEPT. AND WAS TOLD THE SAME THING ALSO, TOLD THAT WE SHOULD USE BOTH FEET LIKE A MANUAL TRANSMISSION.

05/11/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/10/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

I WAS IN THE PASSING LANE ON A FOUR LANE INTERSTATE HIGHWAY DRIVING OVER AN OVERPASS NEAR ROCKPORT, MO. MY SPEED/CRUISE CONTROL WAS SET ON 70 MPH.THERE WERE ONE OR MORE CARS AHEAD OF ME IN THE PASSING LANE AND I WAS PASSING A SEMI-TRUCK IN THE RIGHT LANE. MY VEHICLE STARTED TO SPEED UP, WITHOUT ANY INPUT FROM ME. I TRIED MULTIPLE TIMES UNSUCCESSFULLY TO BRAKE AND COULD NOT SLOW THE VEHICLE DOWN. I CHANGED LANES IN ORDER TO NOT HIT THE CAR IN FRONT OF ME WHICH WE WERE ALMOST UPON. IN DOING SO, THE SEMI-TRUCK CLIPPED THE CORNER OF THE VEHICLE. I WAS SPUN ON TO THE SHOULDER AND THEN ROLLED SEVERAL TIMES DOWN THE 65 FOOT EMBANKMENT. THE VEHICLE WAS TOTALED. THE PASSENGER SUSTAINED BRUISING AND LOSS OF CONSCIOUSNESS. HE HAD TO BE EXTRICATED FROM THE VEHICLE AND WAS TAKEN BY AMBULANCE TO A NEARBY HOSPITAL AND THEN SUBSEQUENTLY AIRLIFTED TO ANOTHER HOSPITAL. I SUSTAINED A COMPOUND FRACTURE IN MY CLAVICLE, 5 BROKEN RIBS AND A CRACKED PELVIS. I WAS HOSPITALIZED FOR THREE DAYS.

05/11/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEXAJ1******
Summary

WHILE DRIVING UP IN A PARKING LOT ON AN INCLINE STRUCTURE THE VEHICLE WAS IN DRIVE BEGAN ROLLING BACKWARDS AND ALMOST HIT THE CAR BEHIND OUR VEHICLE. WE'VE TRIED IT ON SEVERAL INCLINES AND IT ALWAYS ROLLS BACKWARDS IN DRIVE. WE HAVE CONTACTED SEVERAL BUICK DEALERSHIPS AND WAS TOLD THAT IT WAS JUST A CHARACTERISTIC OF THE VEHICLE.WENT TO ANOTHER DEALERSHIP TO HAVE THEM LOOK AT CAR AND WAS TOLD THAT I JUST HAVE TO DRIVE IT LIKE I WOULD A MANUAL TRANSMISSION (USING BOTH FEET) TO BRAKE AND PREVENT IT FROM ROLLING BACKWARDS. I DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE WITH THAT PROBLEM. SAFETY SHOULD BE A PRIORITY AND IF INDEED THIS VEHCLE IS KNOWN FOR THIS PROBLEM THERE SHOULD HAVE BE RESOLUTION BY NOW.

03/20/2015
Components: STEERING
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED8AJ******
Summary

AT LOW SPEEDS, MY BUICK ENCLAVE MAKES NOISE WHEN TURNING AND HAS FAILED ON TWO OCCASIONS. THERE ARE MANY COMPLAINTS BUT NO RECALL. PEOPLE WILL GET HURT OR KILLED DUE TO STEERING FAILURE. MY CAR IS OUTSIDE OF THE WARRANTY AND I CAN'T AFFORD TO FIX IT. *TR

02/20/2015
Components: STEERING,POWER TRAIN
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

1. WHILE DRIVING, VEHICLE ENTERED "REDUCED POWER MODE" MAKING IT IMPOSSIBLE TO MAINTAIN SPEED. THIS IS A SAFETY ISSUE AS DRIVER LOSES ABILITY TO MAINTAIN SPEED WHILE TRAVELING WITH FLOW OF TRAFFIC AND WITH REDUCED ENGINE POWER, EVEN THE ABILITY TO PULL OUT OF THE LANE OF TRAVEL IS IMPAIRED. DEALER IDENTIFIED BAD THROTTLE BODY AS CAUSE AND REPLACED. 2. POWER STEERING PUMP FAILURE. ISSUE WAS IDENTIFIED DUE TO WHINING NOISE PRIOR TO COMPLETE FAILURE. HAD PUMP FAILED COMPLETELY, DRIVER COULD HAVE LOST CONTROL WITH POWER ASSIST NOT AVAILABLE WHILE DRIVING. PUMP WAS REPLACED AND NECESSARY ASSOCIATED REPAIRS MADE BY DEALER. *TR

02/02/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/15/2015
Crash: No
Fire: No
Summary

CHECK ENGINE LIGHT CAME ON. REPAIR SHOP IDENTIFIED IT AS TIMING CHAIN STRETCHED. ON-LINE RESEARCH SHOWS THAT THE TIMING CHAIN HAS BEEN AN ISSUE WITH BUICK, AND THEY EXTENDED THE POWER TRAIN WARRANTY TO COVER REPAIRS FOR THE 2008-2009 MODEL. IT APPEARS THAT THE SAME OR SIMILAR PROBLEM IS OCCURRING WITH THE 2010 MODEL. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE 5 YEAR/100,000 M WARRANTY EXPIRED. THE DEALERSHIP CONFIRMED THE PROBLEM WAS A STRETCHED TIMING CHAIN AND REPLACED IT. GM PROVIDED SOME RELIEF WITH A COURTESY COVERAGE OF PART OF THE COST. HOWEVER, IT APPEARS THAT THIS IS A RECURRING PROBLEM WITH THE VEHICLE. *TR

12/06/2014
Components: STEERING
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

IN THE COURSE OF ANNUAL STATE INSPECTION AND TENDING TO RECALL ISSUES, WAS TOLD THAT THE POWER STEERING WAS LEAKING. HAD NOT NOTICED ANY PROBLEM WITH IT. BECAUSE WAS A SAFETY ISSUE GOT REPAIR DONE; WARRANTY EXPIRED (OF COURSE) SO ENDED UP PAYING $1400 FOR REPLACING POWER STEERING RACK (INCLUDING 4 WHEEL ALIGNMENT). CONTACTED GM AND THEY DID PARTIALLY REIMBURSE UNDER "SPECIAL COVERAGE". THAT SEEMED PRETTY DECENT OF THEM BUT NOT SO SURE NOW IN LIGHT OF ALL THE COMPLAINTS LISTED RE POWER STEERING IN THE ENCLAVE IN GENERAL AND THE 2010 ENCLAVE IN PARTICULAR. THERE CLEARLY IS AN ISSUE WITH 2010 ENCLAVES (AND MAYBE ACADIAS AND TRAVERSES) AND THE POWER STEERING ASSEMBLY. THERE SHOULD BE A RECALL ISSUED. *TR

11/24/2014
Components: STEERING
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED8AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE MAKING A TURN, THE POWER STEERING SEIZED AND THE VEHICLE WHEN INTO MANUAL STEERING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED AN UNKNOWN SPECIAL COVERAGE NOTICE FROM THE MANUFACTURER. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 1/16/15*CN THE POWER STEERING PUMP WAS REPLACED. 01/20/15. *JB

11/05/2014
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

VEHICLE POWER STEERING FAILS AT SLOW SPEEDS/ MOST PREVEAENT WHEN TURNING, PARKING AND ETC. VERY DANGEROUS. *TR

11/02/2014
Components: STEERING
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

WENT TO DEALER FOR SERVICE WAS TOLD STEERING RACK WAS LEAKING AND NEEDED TO BE REPLACED. ASKED ABOUT RECALLS FOR THE ISSUE AND WAS TOLD THEIR WERE NONE. I WOULD HAVE TO PAY FOR THE ENTIRE REPAIR. RETURNED HOME TO FIND A NOTICE NOT A RECALL IN THE MAIL FROM GM ABOUT MY ISSUE. MY CONDITION IS CLEARLY ASSOCIATED WITH A KNOWN SAFETY DEFECT IDENTIFIED BY GM. THIS IS AN ADMITTED URGENT SAFETY CONDITION AND GM NEEDS TO REPAIR THESE VEHICLES UNDER A MANDATORY RECALL CAMPAIGN AND NOT TRY AND FIND A WAY TO NOT COVER THE COST OF THE REPAIR. MY WIFE DRIVES THIS CAR IN HEAVY SUBURBAN TRAFFIC AND THE SUDDEN LOSS OF POWER STEERING ON A VEHICLE OF THIS SIZE AND WEIGHT IS A SERIOUS SAFETY CONDITION THAT CAN RESULT IN SERIOUS INJURY OR A LOSS OF LIFE. *TR

10/29/2014
Components: STEERING
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAED1AJ******
Summary

AT LOW SPEEDS AS IN TRYING TO PARK OR WAITING TO MAKE A TURN FROM THE STOPPED POSITION, THE STEERING BECOMES VERY STIFF. IT FEELS AS THE POWER STEERING HAS STOPPED WORKING AND IS EXTREMELY HARD TO TURN. *TR

10/23/2014
Components: STEERING
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

LOST POWER STEERING AT LOW SPEED. *TR

10/02/2014
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

TOTAL LOSS OF POWER STEERING AT LOW SPEEDS. EVERY TIME WE SLOW TO ABOUT 5 MPH OR LESS TO MAKE TURNS AT CORNERS, STOP SIGNS OR CURVES WE LOOSE OUR POWER STEERING. EXTREMELY DIFFICULT TO PARK VEHICLE OR NAVIGATE PARKING LOTS. VERY UNSAFE WHEN OTHER VEHICLES OR PEDESTRIANS ARE IN THE PROXIMITY. *TR

09/22/2014
Components: STEERING
Incident Date: 09/15/2014
Crash: No
Fire: No
Summary

MY VEHICLE IS 4 YEARS OLD 58,000 MILES, STARTED FEELING RESISTANCE WHEN TURNING AND AN SCREECHING SOUND. THE RACK AND PINION NEED TO BE REPLACED AT A COST OF $1500.00. FOUND OUT THIS IS NOT UNDER WARRANTY EVEN THOUGH THERE ARE OVER 100 COMPLAINTS. WHERE DOES A SINGLE MOTHER OF 2 GET THE MONEY TO REPLACE SOMETHING THAT SEEMS TO BE FAULT OF THE MANUFACTURER. THE GMC DEALER WILL NOT ASSIST IN A PRICE REDUCTION, IF THIS IS NOT REPLACE THE CAR CAN STALL WHEN ATTEMPTING TO TURN AND CAUSE AN ACCIDENT, OR FATALITY. *TR

09/16/2014
Components: STEERING
Incident Date: 11/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCE05AJ******
Summary

WE WERE ON A LONG TRIP FROM WA. STATE TO EL CENTRO, CA. APPROXIMATELY 100 + MILES FROM EL CENTRO, WHEN WE WERE SLOWING TO GO INTO A SERVICE STATION, I NOTICED I HAD NO POWER STEERING AND HAD TO MANUALLY STEER IT WHICH WAS VERY DIFFICULT. I TRIED TO PUT SOME PS FLUID IN IT, BUT COULDN'T GET THE ENGINE COVER OFF TO FIND THE PS HOLDER, SO HAD TO DRIVE ON INTO EL CENTRO AND LOCATE A DEALERSHIP THERE. THEY CHECKED IT AND INFORMED US THAT A NEW RACK & PINION UNIT, ETC. WAS NEEDED AT THAT TIME. OUR EXTENDED WARRANTY WAS OUT AT THAT TIME, SO IT COST US APPROX. $2,000 + TO GET IT REPAIRED AND THEN THE WHEELS BALANCED, ETC. WE COULD HAVE HAD A CRASH AT HIGH SPEEDS PRIOR TO HAVING IT CHECKED AS WE WERE ON A LONG TRIP. WE DID GET IT FIXED AS AS WE COULD THOUGH WHICH NECESSITATED US WAITING AROUND THE DEALERSHIP FOR SEVERAL HOURS WHILE THEY FIXED THE PROBLEM. WE CON-TACTED OUR DEALERSHIP IN OUR HOME TOWN, BUT COULD OR WOULD NOT DO ANYTHING BECAUSE OUR WARRANTY HAD JUST RAIN OUT. *TR

09/15/2014
Components: STEERING
Incident Date: 09/13/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE STEERING WHEEL FAILED WITHOUT WARNING. THE DRIVER HAD TO PLACE FORCE ON THE STEERING WHEEL TO BE ABLE TO TURN AND KEEP THE VEHICLE UNDER CONTROL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.

09/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH, WHICH MADE IT VERY DIFFICULT TO TURN OFF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATE 01/15/16 MA UPDATED 08/28/2017*CT

09/10/2014
Components: STEERING
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED9AJ******
Summary

I WAS EXPERIENCING RUBBING AND RESISTANCE WHEN MAKING TURNS AT SLOW SPEEDS. I WAS DRIVING WITH 6 KIDS IN MY CAR AND WAS TURNING LEFT ACROSS A MAJOR STREET AND THE POWER STEERING FAILED AS I ENTERED ONCOMING TRAFFIC. I WAS ABLE TO GET THE CAR TURNED. GOT HOME AND CHECKED THE STEERING FLUID WAS EMPTY. I REFILLED THE STEERING FLUID AND IT BEGAN LEAKING. TOOK THE CAR TO MY MECHANIC AND THEY FOUND THAT THE RACK AND PINION NEEDED TO BE REPLACED ($1,000) AND THERE IS A SERVICE BULLETIN ABOUT THE BOOTS GETTING WET FROM SOME STEERING FLUID, BUT MY VEHICLE THE STEERING FLUID LEAKED SO BADLY THAT THE STEERING FLUID NEEDED TO BE REFILLED DAILY. THE STEERING COMPONENTS IN THIS VEHICLE ARE FAULTY AND CREATING VERY DANGEROUS SITUATIONS. AFTER SEARCHING ONLINE THERE ARE MANY MANY COMPLAINTS FROM CUSTOMERS ON SIMILAR DANGEROUS SITUATIONS OF THEM TURNING INTO ONCOMING TRAFFIC AND THE STEERING FAILING. IT IS ONLY A MATTER OF TIME BEFORE SOMETHING TRAGIC HAPPENS. MY VEHICLE IS A 2010 WITH 65,000. IT SHOULD NOT HAVE THIS SORT OF ISSUE. IT IS NO LONGER COVERED UNDER MANUFACTURER WARRANTY. *TR

09/08/2014
Components: STEERING,STRUCTURE,SERVICE BRAKES
Incident Date: 03/21/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

THIS VEHICLE HAS HAD ISSUES SINCE PURCHASED WITH BRAKES AND POWER STEERING I CONTACTED BUICK AND THE DEALER WHERE VEHICLE WAS PURCHASED AND AS OF 9/8/2014 THE BRAKES WERE THE ONLY ONES FIXED BUT POWER STEERING STILL AND ISSUE I HAVE CONTACTED BUICK FOUR TIMES SINCE MARCH AND THEY STILL HAVE NOT DONE ANYTHING TO HELP ME AND FIX THIS PROBLEM THEY ARE CLAIMING THAT IT IS A WORKMANSHIP ISSUE AND NOT A MANUFACTURER ISSUE BASED ON VEHICLE HISTORY THIS VEHICLE IS VERY CLEAN AND NO ACCIDENTS BUT I AM STARTING TO DOUBT THAT BECAUSE POWER STEERING GETS HARD AT ABOUT 15 TO 35 MILES AND ALSO AT 45 TO 55 WHEN EXITING A HIGHWAY BRAMP VERY DANGEROUS VEHICLE TO DRIVE AROUND I WOULD NOT RECOMMEND BUICK ENCLAVES TO ANYONE BECAUSE BUICK OR DEALERS GIVE YOU THE RUN AROUND WHEN YOU LET THEM KNOW ABOUT ISSUE... *TR

09/05/2014
Components: STEERING
Incident Date: 08/15/2014
Crash: No
Fire: No
Summary

SLOWED TO TURN RIGHT ON A GREEN LIGHT. AS I SLOWED DURING THE TURN, THE POWER STEERING FAILED NOT ALLOWING ME TO TURN THE WHEEL. I WAS FORCED TO VEER INTO ONCOMING TRAFFIC FROM THE CROSS STREET MISSING ANOTHER VEHICLE COMING AT ME BY A FEW SECONDS. SEEMS LIKE THE EXACT RECALL GM RECALLED IN APRIL 2014 EXCEPT MY POWER STEERING IS HYDRAULIC NOT ELECTRONIC. *TR

08/26/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE GROUND WIRES FROM THE 02 SENSOR HAD SHORTENED OUT. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE HAD EXHIBITED PROBLEMS WITH THE TRANSMISSION FAILING TO SHIFT OUT OF THIRD GEAR, THE STEERING GEAR WAS LEAKING, THE REAR BRAKE PAD AND SPRINGS HAD TO BE REPLACED AND THE ENGINE LIGHT CONTINUOUSLY STAYED ILLUMINATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.

08/19/2014
Components: SEAT BELTS
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V266000 (SEAT BELTS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/17/2014
Components: STEERING
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

STEERING LOCKS UP AND LOW RPM, AS IF POWER STEERING "DIES" AND WHEELS ARE EXTREMELY HARD TO TURN UPON DECELERATION AND/OR LOW SPEED. *TR

08/15/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5GALRCED0AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE ENTERING A PARKING LOT, THE VEHICLE SUDDENLY ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. AS A RESULT, THE VEHICLE CRASHED INTO A TREE AND THE AIR BAGS FAILED TO DEPLOY. ALSO, THE CONTACT MENTIONED THAT STEAM WAS EMITTING FROM THE RADIATOR. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 54,000.

08/12/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/28/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5GALRBED8AJ******
Summary

ON JULY 28, 2014, TRAFFIC LIGHTS WERE OUT DUE TO A STORM AT A BUSY INTERSECTION MAKING IT A 4-WAY STOP. WHEN MY TURN TO PROCEED I STARTED OUT GOING NORTH AND A VEHICLE HEADING WEST DIDN'T REALIZE THE LIGHTS WERE OUT RAN THRU INTERSECTION HITTING ME ON RIGHT FRONT PASSENGER SIDE PUSHING MY VEHICLE OVER 2 LANES. I WOULD ESTIMATED SHE WAS DOING AT LEAST 45 MILES PER HOUR. SHE DIDN'T SEE ME AND I DIDN'T SEE HER BECAUSE A TRUCK WAS STOPPED BLOCKING BOTH OF OUR VIEWS. I BOUNCED OFF DRIVERS DOOR AND ENDED UP LAYING IN PASSENGER SEAT. I WAS UNABLE TO MOVE AND WHEN ANOTHER DRIVER HELPED ME UP I NOTICED MY SEAT BELT HAD COME UNDONE AND THE AIR BAGS DIDN'T DEPLOY. I WAS INJURED ON MY LEFT SIDE AND REQUIRED MEDICAL ATTENTION. I WAS NOT ABLE TO DRIVE MY CAR DUE TO DAMAGE CAUSED BY ACCIDENT. I AM STILL CURRENTLY UNDER DOCTORS CARE AND DUE TO INJURIES I AM UNABLE TO PERFORM MY HOUSEHOLD DUTIES PLUS I AM UNABLE TO WALK. I ALSO SUFFERED NECK AND BACK INJURIES. *TR

08/11/2014
Components: STEERING
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

AT LOW SPEEDS, THE STEERING ASSIST FREEZES THE STEERING MOMENTARILY SO THAT THE DRIVER LOSES CONTROL OF THE VEHICLE WHILE DRIVING. STEERING FLUID RESERVOIR HAS BEEN CONFIRMED FULL, NO LEAKS. ISSUE WAS INTERMITTENT, AND NOW OCCURRING MORE FREQUENTLY. *TR

08/06/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT WAS UNABLE TO IMMEDIATELY START THE VEHICLE AFTER THE FUEL TANK WAS FILLED WITH FUEL. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,000.

08/04/2014
Components: STEERING
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED9AJ******
Summary

WHEN DRIVING AT LOW SPEEDS, THE STEERING WOULD LOCK UP WHEN TURNING. A TEST DRIVE BY MY MECHANIC RESULTED IN A NEW STEERING GEAR 36R0450. WHEN I RESEARCHED STEERING PROBLEMS ON THE 2010 BUICK ENCLAVE, I FOUND A LOT OF INFORMATION ABOUT THE STEERING PROBLEMS ON THE 2010 BUICK ENCLAVE. MY MECHANIC SAID THIS NEEDED IMMEDIATE REPAIR BECAUSE IT WAS A SAFETY ITEM. I BELIEVE THIS NEEDS TO BE A FORMAL GM RECALL. *TR

08/03/2014
Components: STEERING
Incident Date: 07/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

OUR CAR HAS NOISY POWER STEERING WHEEL, HARD TO TURN. WENT TO DEALER ON 08/02/14 AND WAS TOLD THAT WE NEED A NEW STEERING GEAR BECAUSE OF LEAKING AND THAT WILL COST 2100. OUR CAR ONLY HAS 68,000 MILES ON IT!!!. THIS IS MANUFACTURER DEFECTIVE AND IT IS NOT COVERED BY FACTORY WARRANTY. THIS IS NOT CHEAP CAR, GM SHOULD KNOW THIS ISSUE AND STILL MAKE CAR FOR SALE WITH CHEAP MATERIALS. WE HAVE NO CHOICE BUT WILL HAVE TO PAY SINCE THIS CAN COST DEATH. WE WILL NOT BUY ANY AMERICAN CAR FROM NOW ON, TRY TO SUPPORT AMERICAN AUTO INDUSTRY BUT REALLY? I DECIDED TO SEARCH ON GOOGLE AND FOUND OUT LOTS OF COMPLAINT REGARDING POWER STEERING WHEEL 2010. WE NEED HELP TO GET THESE RECALL AND FIX IT!!! BEFORE MULTIPLE ACCIDENTS THIS MAY CAUSE. *TR

07/28/2014
Components: AIR BAGS
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V118000 (AIR BAGS); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2012
Crash: No
Fire: No
Summary

WHEN ACCELERATING TO ENTER A HIGHWAY, THE TRANSMISSION SEEMS TO SLIP. THE GAS PEDAL DROPS TO THE FLOOR AND THE ENGINE LOSES ALL POWER. ON SEVERAL OCCASIONS THE ACCELERATOR HAS STUCK AND THE CAR ACCELERATES OR THE RPMS INCREASE WHILE I AM BRAKING. THESE ISSUES HAVE BEEN HAPPENING INTERMITTENTLY AND HAVE BEEN HAPPENING SINCE 29,000. CAR NOW HAS 69,000 MILES. *TR

07/23/2014
Components: STEERING
Incident Date: 04/07/2014
Crash: No
Fire: No
Summary

SINCE THE MILEAGE ON THE CAR EXCEEDED 60,000, THE POWER STEERING GIVES OUT INTERMITTENTLY. IT IS MOST PREVALENT PULLING INTO PARKING SPACES OR WHEN CHANGING FROM DRIVE TO REVERSE AND AT LOW SPEEDS. IT HAS GIVEN OUT AT HIGHER SPEEDS ON THE HIGHWAY WHEN EXITING THE HIGHWAY AND WHEN MAKING MOVING TURNS. THE POWER STEERING WAS REPLACED BY THE DEALER ON JULY 1 WITH 67,000 MILES ON THE CAR, YET THE PROBLEM IS STILL PRESENT WITH NO CHANGE AT ALL IN PERFORMANCE. *TR

07/15/2014
Components: STEERING
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 09/16/14*LJ THE CONSUMER STATED THAT IT WAS VERY DIFFICULT TO MAKE TURNS AT LOW SPEEDS AND DIFFICULT TO PARK. UPDATED 1/15/15 *JS

07/14/2014
Components: STEERING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

I NOTICED THIS PROBLEM BACK IN JANUARY AND IT HAS BEEN MORE NOTICEABLE AND BOTHERSOME LATELY. IT IS HARD TO MAKE TURNS IN MY BUICK ENCLAVE WHEN TURNING AT SLOW SPEEDS (25 MPH OR LESS). IT IS ALSO VERY HARD TO TURN AND PARK OR BACK OUT AND TURN. THAT REALLY SCARES ME BECAUSE YOU HAVE TO REALLY FIGHT WITH IT. IT IS AS IF THERE IS NO POWER STEERING YET IT HAS POWER STEERING FLUID. I HAVE TAKEN MY CAR IN FOR TWO OTHER RECALLS AND WAS TOLD IT WAS THE POWER STEERING PUMP, OR IT COULD BE OTHER PARTS RELATED TO THE POWER STEERING. THIS COULD BE A VERY DANGEROUS SITUATION HOPEFULLY IT WON'T HAPPEN WHILE I AM DRIVING AT A HIGH SPEED WITH MY 5 GRAND CHILDREN. I CALLED GM AND THEY HAVE NO INTENTIONS OF CORRECTING THIS PROBLEM SO THE CONSUMERS WHO PAY FOR A HIGH PRICED CAR EXPECTING IT TO LAST WILL NOW HAVE TO COME OUT POCKET $1500 TO REPAIR THE PROBLEM. THIS IS RIDICULOUS. IF THEY DON'T REPAIR THIS PROBLEM I WILL NEVER BUY ANOTHER GM PRODUCT. I NOW OWN 4 AND ALL 4 HAVE HAD RECALLS. *TR

07/07/2014
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

THE POWER STEERING ON MY 2010 BUICK ENCLAVE STOPPED WORKING SLOWLY. I WAS ALMOST UNABLE TO TURN THE STEERING WHEEL AT ALL. NOT ONLY WAS THE POWER STEERING A PROBLEM, BUT THE "SERVICE AIRBAG" LIGHT HAD BEEN ON FOR A COUPLE OF MONTHS. I TOOK THE CAR TO A LOCAL DEALERSHIP'S SERVICE DEPT & TOLD THE SERVICE REP THAT MY POWER STEERING WAS NOT WORKING. I ALSO ASKED THE AIRBAG RECALL BE DONE ON MY CAR. THE SERVICE REP ADVISED ME THERE WERE 2 RECALLS REQUIRED, BUT THE SECOND IF THE 2 REQUIRED SHE ORDER PARTS. I LEFT THE CAR, A DIAGNOSTIC WAS DONE ($119.50) & I WAS TOLD THE POWER STEERING PUMP & STEERING RACK WOULD COST APPROXIMATELY $2,000. I HAD THE CAR TOWED TO A REPAIR SHOP I HAVE USED FOR YEARS AND WHO I TRUST. THIS REPAIR SHOP REPLACED THE POWER STEERING PUMP, CLEANED METAL OUT OF THE SYSTEM & FILLED THE SYSTEM IN POWER STEERING FLUID ($724.00). I PICKED THE CAR UP & IT SEEMED OK. WITHIN A COUPLE OF DAYS, THE POWER STEERING FAILED AGAIN. THIS TIME THE CAR HAD DUMPED POWER STEERING FLUID. I HAD THE CAR TOWED BACK TO THE SAME REPAIR SHOP. THEY REPAIRED THE BURST LINE & I PICKED UP THE CAR, WHICH DROVE AS IT HAD BEFORE THE PROBLEMS BEGAN. I PARKED MY CAR IN MY DRIVEWAY WITH THE FRONT OF THE CAR BELOW THE REAR OF THE CAR ON A DOWNWARD INCLINE. THE NEXT MORNING, THE CAR WOULD NOT START. I CALLED AAA AND PAID $90 TO HAVE THE CAR TOWED AGAIN. THE CAR WAS TOWED ON A FLATBED AND WHEN IT ARRIVED AT THE SHOP, IT STARTED IMMEDIATELY. I TOLD THE REPAIR SHOP REP TO PARK THE CAR AS I HAD, ON AN INCLINE WITH THE FRONT LOWERED, OVERNIGHT. HE DID & IT WOULD NOT START THE NEXT MORNING. HE TOLD ME HE ROLLED THE CAR OFF OF THE INCLINE & IT STARTED PROMPTLY. HE SUGGESTED I TAKE THE CAR BACK TO THE DEALER FOR THE 2ND RECALL. I PICKED THE CAR UP AND DROVE IT FOR 2 DAYS. IT SOUNDED BAD, THE STEERING STUCK & THE STEERING STARTED MAKING LOUD GRINDING NOISES & IT SMELLED LIKE SOMETHING BURNING. *JS

07/02/2014
Components: STEERING
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

I NOTICED THIS PROBLEM BACK IN MAY AND IT HAS BEEN MORE NOTICEABLE AND BOTHERSOME LATELY. IT IS HARD TO MAKE TURNS IN MY BUICK ENCLAVE WHEN TURNING AT SLOW SPEEDS (25 MPH). IT IS ALSO VERY HARD TO TURN AND PARK OR BACK OUT AND TURN. THAT REALLY SCARES ME BECAUSE YOU HAVE TO REALLY FIGHT WITH IT. IT IS AS IF THERE IS NO POWER STEERING YET IT HAS POWER STEERING FLUID. I THINK THIS IS VERY DANGEROUS AS I HAVE COME VERY CLOSE TO HITTING SOMEONE WHILE TURNING BECAUSE THE STEERING WAS HARD TO TURN AT THAT MOMENT BUT ONCE GOING STRAIGHT IT WAS FINE. *TR

06/30/2014
Components: STEERING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

MY CAR BECOMES HARD TO MANEUVER WHENEVER PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS. THE STEERING STIFFNESS HAS BECOME PROGRESSIVELY TIGHTER. I FIRST NOTICED THIS ON A TRIP TO ST LOUIS WITH MY FAMILY, IT IS A FAMILY VEHICLE AND QUITE FRANKLY, I DON'T WANT TO RISK MY CHILDREN'S LIVES IN THIS VEHICLE BECAUSE THE STEERING LOCKS UP SO TIGHTLY THAT I CAN BARELY TURN THE WHEEL, WHETHER IT IS MERGING INTO TRAFFIC OR GETTING INTO A PARKING SPACE OR MAKING A SLOW TURN ONTO A STREET. I HAVE HAD NEW BRAKES AND TIRES PUT ON THIS CAR LAST MONTH AND ASKED THE MECHANIC TO CHECK MY POWER STEERING FLUID AND WAS TOLD THERE WAS NO POWER STEERING FLUID. *TR

06/27/2014
Components: STEERING
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED7AJ******
Summary

PULLING IN AND OUT OF PARKING SPACES AND MAKING TURNS AT LOW SPEEDS, I NOTICED A ZIPPING (RUBBING) SOUND COMING FROM THE STEERING WHEEL COLUMN. I MENTIONED IT TO THE SERVICE TECHNICIANS ON THE NEXT TWO SERVICE APPOINTMENTS (2 DIFFERENT SERVICE LOCATIONS), BUT WAS TOLD THEY COULDN'T REPLICATE THE NOISE, SO NOTHING WAS DONE AT THE TIME (AUG. 2012 AND DEC. 2012). THE STEERING STIFFNESS GOT PROGRESSIVELY TIGHTER AS TIME PASSED. THEN EARLY JUNE 2014, I WAS TURNING INTO MY CHILDREN'S SCHOOL AND THE WHEEL COMPLETED STIFFENED TO THE POINT WHERE I HAD TO YANK THE WHEEL HARD NOT TO DRIVE INTO A SIDEWALK FULL OF CHILDREN. VERY SCARY. TOOK THE CAR IN FOR SERVICE IMMEDIATELY AND WAS TOLD THE RACK HAD TO REPLACED TO THE TUNE OF $1800+ SINCE THE CAR WAS NO LONGER COVERED BY WARRANTY AS OF JANUARY 2014. *TR

06/24/2014
Components: STEERING
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED WHILE DRIVING 10 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO CONTROL THE VEHICLE. NONE OF THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT ENGAGED THE ACCELERATOR PEDAL AND THE POWER STEERING BEGAN TO FUNCTION NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 40,200.

06/23/2014
Components: STEERING
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

POWER STEERING DEFECT CAUSING SAFETY ISSUE. VEHICLE HAS 75000 MILES ON IT AND POWER STEERING LOCKS BECOMES UNRESPONSIVE, DEALER INDICATES THAT PUMP AND RACK NEED TO BE REPLACED AND THAT IT IS NORMAL FOR THESE PARTS TO WEAR OUT AT THIS NUMBER OF MILES. THIS IS A SAFETY ISSUE AND SHOULD BECOME A RECALL BY GM. *TR

06/19/2014
Components: STEERING,POWER TRAIN
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCEDOAJ******
Summary

MY 2010 BUICK ENCLAVE, WITH 60,000 MILES LOST POWER STEERING WHILE I WAS TRAVELING ON THE HIGHWAY. THE STEERING BASICALLY LOCKED UP, I HAD GREAT DIFFICULTY GETTING THE VEHICLE OFF ON AN EXIT, SO THAT I COULD CALL FOR HELP. I HAD TO BE TOWED TO A DEALER. I WAS TOLD THAT THE THERE HAD BEEN A LEAK IN THE RACK AND PINION ASSEMBLY LEADING TO PUMP FAILURE AND GEAR DAMAGE, THEIR ESTIMATE TO FIX: $1800. I WAS ALSO TOLD BY THE SERVICE DEPARTMENT AT THE DEALER THAT THE ENGINE MOTOR MOUNTS ARE LOOSE, THE ENGINE PHYSICALLY MOVES ABOUT 6 INCHES WHEN THE ACCELERATOR IS PUSHED. *TR

06/06/2014
Components: STEERING,ENGINE AND ENGINE COOLING,VISIBILITY
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

THE POWER STEERING WILL WORK FOR ABOUT THE FIRST 3 MINUTES OF GETTING INTO THE CAR AND THEN IT WILL GO OUT EVERYTIME I AM BELOW 20 MPH. I LIVE IN THE MOUNTAINS AND WON'T EVEN LET MY WIFE DRIVE THE VEHICLE BECAUSE I AM CONCERNED FOR HER SAFETY. ALSO, MY A/C AND HEAT JUST WENT OUT IN MY CAR. *TR

06/04/2014
Components: STEERING
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

WHEN DRIVING AT LOW SPEED, THE POWER STEERING GOES OUT. IT REQUIRES ME TO COMPLETELY STOP AND MANUALLY TURN THE WHEEL WHICH IS VERY DIFFICULT. THERE IS CONTINUE KNOCKING AT ANY SPEED WHEN MAKING TURNS. THIS HAS BEEN A CONTINUAL PROBLEM FOR ALMOST 6 MONTHS AND IS GETTING WORSE. THE CAR IS OUT OF WARRANTY, BUT AFTER REVIEWING FURTHER ONLINE, THERE IS A PENDING CLASS ACTION SUIT FOR THIS ISSUE. I CALLED GM DIRECT AND THEY SAID THEY HAVE RECEIVED THIS COMPLAINT SEVERAL TIMES BUT THERE ARE NO RECALLS. AS A MOTHER OF SMALL CHILDREN, I AM AFRAID TO CONTINUE TO DRIVE MY CAR FOR FEAR OF WRECKING OR BEING HIT WITH THIS ISSUE. IT IS SAD THAT GM WILL NOT ACT ON THIS ISSUE AND STAND BEHIND THEIR VEHICLES. IF THERE HAS BEEN NUMEROUS COMPLAINTS AND A CLASS ACTION SUIT, WHY WILL GM NOT ACT UPON THIS. DOES THERE HAVE TO BE MORE DEATHS OCCUR TO GET THEIR ATTENTION. THE COST OF REPLACING THE STEERING RACK AND PUMP IS VERY EXPENSIVE AND SHOULD NOT BE AT THE COST OF THE CONSUMER FOR A MANUFACTURER DEFECT. EXTREMELY DISAPPOINTED. *TR

05/28/2014
Components: STEERING
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED9AJ******
Summary

I WAS DRIVING FROM UTAH TO NORTHERN CALIFORNIA. I WAS COMING OUT OF BRIDGEPORT, CA, GOING OVER SONORA PASS, WHICH WINDS THROUGH THE MOUNTAINS. AT SEVERAL SHARP TURNS THE POWER STEERING JUST QUIT AND I HAD TO TUG ON THE STEERING WHEEL TO KEEP IN MY LANE. I HAVE EXPERIENCED THIS BEFORE MAKING SHARP TURNS IN PARKING LOTS AND ALSO EXITING MY DRIVEWAY. THIS INCEDENT IN THE MOUNTAINS HAS LEFT ME VERY WORRIED. I WILL BE SEEING MY GMC DEALER THIS COMING WEEK TO LOOK INTO THE ISSUE. I FEEL THIS DEFECT COULD VERY WELL KILL SOMEONE SOMEDAY AS IT'S JUST A MATTER OF TIME. I HOPE NO ONE DIES BEFORE IT IS RESOLVED. *TR

05/27/2014
Components: STEERING
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED1AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNINGS. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000. UPDATED 8/11/14*CN UPDATED 08/21/2014 *JS

05/26/2014
Components: EXTERIOR LIGHTING
Incident Date: 05/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED6AJ******
Summary

AMBER PARKING LIGHTS ABOVE HEADLIGHTS ARE BOTH OUT. TO REPLACE 2 BULBS, GM DEALER WANTS TO CHARGE OVER $200. NOTICE EVERY ENCLAVE ON THE ROAD--EVERY ONE HAS INOPERATIVE MARKER LIGHTS! *TR

05/24/2014
Components: STEERING
Incident Date: 02/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED9AJ******
Summary

NOTICED AT LOW SPEEDS THAT THE STEERING IS LOCKING UP WHILE TRYING TO TURN. ALMOST IMPOSSIBLE TO MAKE THE TURN, LIKE POWER STEERING IS COMPLETELY GONE. HAVE HAD TROUBLE TURNING INTO MY DRIVEWAY...WE LIVE ON A MAIN ROAD THAT HAS A 50 MPH SPEED LIMIT...TWICE I HAD THE STEERING LOCK UP AS I STARTED THE TURN ACROSS THE LANES INTO MY DRIVEWAY. THANK GOODNESS NO ONE WAS COMING. SEVERAL TIMES NOW WE HAVE EXPERIENCED THIS LOCK UP WHILE TRYING TO PARK OR TURN THROUGH A PARKING LOT. ONLY SEEING THIS HAPPEN AT LOW SPEEDS. NERVOUS TO LET MY 17 YEAR OLD DRIVE THIS VEHICLE NOW AND ESPECIALLY AFTER READING ALL OF THE COMMENTS ABOUT SO MANY OF THE GM VEHICLES HAVING THE EXACT SAME ISSUE. WE PURCHASED THIS VEHICLE IN 2013 WITH AROUND 73K MILES. THE FIRST 5-6 MONTHS NO ISSUES, NOW SEEING THIS ISSUE. GM SHOULD ISSUE THE RECALL! *TR

05/16/2014
Components: STEERING
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBEDXAJ******
Summary

POWER STEERING GOES OUT AT LOW SPEEDS, VERY HARD TO TURN. DEALER SAYS WE NEED NEW POWER STEERING PUMP & RACK, AS BOTH ARE LEAKING. NOT COVERED UNDER WARRANTY. *TR

05/08/2014
Components: STEERING
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

POWER STEERING GOES OUT AT SLOW SPEED TURNS. POWER STEERING PUMP FAILED AND COST $900.00. *TR

04/27/2014
Components: STEERING
Incident Date: 04/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED8AJ******
Summary

I WAS DRIVING FROM IDAHO TO LAUREL MONTANA. I WAS COMING OUT OF BOZEMAN MONTANA, GOING OVER BOZEMAN PASS, WHICH WINDS THROUGH THE MOUNTAINS. I WAS PASSING A CAR AT ABOUT 70. AFTER I HAD PASSED THE CAR I TRIED TURNING BACK INTO THE LANE BUT THE STEERING WHEEL FROZE UP. I PULLED THE STEERING WHEEL VERY HARD TO THE RIGHT AND IT BROKE FREE, WHICH CAUSED ME TO OVER CORRECT TO SOME DEGREE AND ALMOST WENT INTO THE DITCH. THE STEERING IS NO LONGER FUNCTIONAL AND THE CAR ONLY HAS 54000 MILES ON IT. THIS DEFECT WILL KILL SOMEONE SOMEDAY. IT'S JUST A MATTER OF TIME. GM IS AWARE OF THE ISSUE. THERE IS A CLASS ACTION LAWSUIT NOW IN PROCESS. I HOPE NO ONE DIES BEFORE IT IS RESOLVED. *TR

04/25/2014
Components: STEERING
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

2010 CERTIFIED PREOWNED BUICK ENCLAVE WITH 56K MILES. HAS HAD NUMEROUS OCCASIONS OF INTERMITTENT LOSS OF POWER STEERING AT LOW SPEEDS. EXAMPLES ARE PULLING INTO MY GARAGE, ENTERING AND EXITING PARKING LOTS AND GARAGES. I TOOK TO DEALER TODAY AND THEY SAY THERE IS NOT CODE, THEY CANNOT REPRODUCE, AND THEY ARE UNAWARE OF THIS PROBLEM. I FIND THAT DIFFICULT TO BELIEVE WITH MULTIPLE NHTSB COMPLAINTS AND A CLASS ACTION LAWSUIT REGARDING THIS SPECIFIC ISSUE. THERE IS NO WAY MY WIFE WOULD BE ABLE TO OVERCOME THE LOSS OF POWER STEERING IN THIS VEHICLE AND IT COULD EASILY RESULT IN AN ACCIDENT IF FAILURE OCCURS WHILE EXITING A PARKING LOT ONTO A STREET. *TR

04/13/2014
Components: ENGINE
Incident Date: 03/01/2014
Crash: No
Fire: No
Summary

WHEN BACKING OUT OF MY GARAGE I WAS TURNING TO MY LEFT LEAVE MY DRIVE IN A FORWARD DIRECTION. THERE WAS SNOW ON THE GROUND AND AS I TURNED AND WAS CHANGING DIRECTION I COULD FEEL SOMETHING WAS NOT RIGHT. I WAS SLIDING SIDEWAYS SO I TURNED OFF THE RADIO AND THE MOTOR WAS REVVING UP WITH OUT MY FOOT ON THE ACCELERATOR PEDAL. I IMMEDIATELY TURNED OFF THE KEY AND AFTER ALL HAD SHUT DOWN I RESTARTED CAR AND HAD NO ISSUES AFTER THAT. *JS

04/09/2014
Components: ENGINE
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED9AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 54,000.

04/07/2014
Components: SERVICE BRAKES
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED2AJ******
Summary

REAR BRAKES OVER HEATED. AN INSPECTION REVEALED THAT THE BRAKE PADS WERE FROZEN DUE TO RUST AND WORN AT AN ANGLE AND NOT EVEN CAUSING METAL TO METAL CONTACT. REAR PADS AND ROTORS HAD TO BE REPLACED AT A COST OF $ 347.62. IF THIS HAD BEEN CAUGHT DURING NORMAL INSPECTION INTERVALS I DON'T BELIEVE THE ROTORS WOULD HAVE HAD TO BE REPLACED.PERHAPS INSPECTION AND CLEANING OF BRAKE PADS SHOULD BE CHECKED AT CERTAIN INTERVALS IN THE NORTHERN AREAS WHERE SNOW AND ICE ARE A PROBLEM. NOTE THIS HAPPENED UPON RETURN HOME FROM LAST SCHEDULED MAINTENANCE. I HAD TO MAKE A NEW APPOINTMENT TO HAVE MY BRAKES CHECKED, A DISTANCE OF ABOUT 30 MILES. *TR

03/31/2014
Components: STEERING
Incident Date: 03/31/2014
Crash: No
Fire: No
Summary

POWER STEERING FAILED WHILE TRYING TO PULL INTO A PARKING SPOT BETWEEN TWO CARS IN A PARKING LOT. I WAS MAKING A RIGHT TURN. *TR

03/31/2014
Components: STEERING
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXA1******
Summary

WHEN DRIVING THIS VEHICLE IT HAS RANDOMLY STARTED TO LOOSE POWER STEERING AT LOWER SPEEDS WHEN TURNING INTO PARKING SPOTS OR MAKING U TURNS AND PULLING INTO ON COMING TRAFFIC WHICH IS A MAJOR SAFETY HAZARD. I'VE GOOGLED THIS AND THERE ARE THOUSANDS OF COMPLAINTS WITH THIS HAPPENING NOT ONLY WITH THE ENCLAVE BUT THE ACADIA AND THE TRAVERSE AS WELL. *TR

03/18/2014
Components: STEERING
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCEDXAJ******
Summary

2010 ENCLAVE STARTED GIVING TROUBLE IN NOVEMBER 2011 WHILE TURNING AT LOW SPEEDS WITH ABOUT 50K MILES ON THE VEHICLE. THE PROBLEM HAS CONTINUED TO GET WORSE AND MAKES PARKING ALMOST IMPOSSIBLE AT 80K MILES. *TR

03/16/2014
Components: STEERING
Incident Date: 03/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED5AJ******
Summary

WHILE MOVING AT LOW SPEED IN PARKING LOT AND MAKING LEFT AND RIGHT TURNS THE STEERING WOULD BIND UP LIKE THE ENGINE DIED. IT IS A MOMENTARY PROBLEM THAT ORIGINALLY STARTED AROUND 35000 MILES BUT IS GETTING PROGRESSIVELY WORST. *TR

03/15/2014
Components: STEERING
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED0AJ******
Summary

TRAVELING UP A MOUNTAIN ROAD, JUST AS THE CAR APPROACHED AN APPROXIMATELY 180 DEGREE TURN AT THE TOP OF THE MOUNTAIN, THE POWER STEERING COMPLETELY FAILED AND I LOST THE ABILITY TO CONTROL THE CAR. FORTUNATELY, THERE WAS A SCENIC AREA PULL-OFF AT THE TURN WERE I WAS ABLE TO DRIVE STRAIGHT OFF THE ROAD IMMEDIATELY. OTHERWISE I FEEL THIS COULD HAVE BEEN CATASTROPHIC, AS I HAVE NEVER BEFORE EXPERIENCED DRIVING WITHOUT THE ASSIST OF POWER STEERING. HAD THIS FAILURE HAPPENED 30 SECONDS TO 2-3 MINUTES LATER WHEN I WAS TRAVELING DOWN THE MOUNTAIN THROUGH A SERIES OF VERY SHARP SWITCHBACKS (REQUIRING SPEEDS OF 10-15 MPH), I COULD HAVE EASILY COLLIDED WITH ANOTHER VEHICLE OR DRIVEN OFF THE SIDE OF THE MOUNTAIN. *TR

03/12/2014
Components: STEERING
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

WE PURCHASED THIS MODEL IN MARCH 2013 AND THE RACK AND PINION HAD ALREADY BEEN REPLACED AT AN UNKNOWN TIME BEFORE WE BOUGHT IT. NOW I AM HAVING A ZIP ZIP/RUBBING SOUND IN THE STEERING WHEEL WHEN I TURN LEFT OR RIGHT. I AM ALSO HAVING TO TURN MY WHEEL MORE AND MORE TO MAKE A TURN, LEFT OR RIGHT. THE DEALERSHIP SAID I NEEDED A NEW STEERING COLUMN BECAUSE THE BUSHING ARE WORN AND YOU CAN NOT JUST REPLACE THEM ALONE. THIS IS AN ON GOING ISSUE WITH MANY ENCLAVES FOR VARIOUS YEARS FROM WHAT I UNDERSTAND. THIS ISSUE NEEDS TO BE ADDRESSED. *TR

02/18/2014
Components: STEERING
Incident Date: 12/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCEDXAJ******
Summary

WHEN MAKING SHARP TURNS, THE STEERING TIGHTENS UP OR GAINS RESISTANCE. MAKES A RUBBING OR GRINDING NOISE. *TR

01/11/2014
Components: STEERING
Incident Date: 01/11/2014
Crash: No
Fire: No
Summary

I WAS STOPPED ON A MAIN ROAD AND TURNING LEFT ONTO A SIDE STREET. AS I TURNED THE STEERING WHEEL AND ACCELERATED MY STEERING WHEEL LOCKED UP. I AM NOT CERTAIN IF THE WHEEL IS "LOCKING" OR IF IT FEELS THAT WAY BECAUSE THE POWER STEERING UNIT, OR SOMETHING WITHIN THE STEERING UNIT, IS MALFUNCTIONING INTERMITTENTLY. I TOLD MY WIFE ABOUT IT AND SHE TOLD ME SHE WAS GLAD I EXPERIENCED IT BECAUSE IT'S BEEN HAPPENING TO HER WITH REGULARITY. *TR

01/02/2014
Components: STEERING
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT BUT THE STEERING WHEEL SEIZED. THE CONTACT STATED THEN TURNED THE STEERING WHEEL TO THE LEFT AND THE FAILURE CORRECTED ITSELF TEMPORARILY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

12/13/2013
Components: STEERING
Incident Date: 11/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

WHEN I TRY TO TURN LEFT OR RIGHT AT A LOW SPEED, THE STEERING LOCKS UP. IF I STOP AND START AGAIN, THE STEERING WORKS CORRECTLY. THIS IS AN INTERMITTENT PROBLEM BUT IS QUITE SERIOUS AS IT COULD HAVE CAUSED ACCIDENTS TWO OF THE TIMES IT OCCURRED! *TR

12/02/2013
Components: STEERING
Incident Date: 09/02/2013
Crash: No
Fire: No
Summary

MY STEERING COMPLETELY STICKS WHEN TURNING EITHER LEFT OR RIGHT AT SLOW SPEEDS. I HAVE HEARD OTHER BUICK ENCLAVE OWNERS HAVING THE SAME ISSUE RIGHT AROUND 60,000 MILES AND AROUND THE MAKE/MODEL YEAR 2010. THERE ARE OVER 200 COMPLAINTS ON EDMUND'S BUICK ENCLAVE FORUM "POWER STEERING NOISE". IT IS FRIGHTENING BECAUSE IT DOESN'T ALLOW YOU TO PROPERLY MAKE THE TURN. I HAVE TAKEN IT INTO MY BUICK DEALERSHIP TO CONFIRM THE ISSUE AND THEY DID CONFIRM THAT THERE ARE ISSUES WITH THE STEERING PUMP. *TR

11/19/2013
Components: STEERING
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

WHEN STARTING FROM A STOP AND MOVING FORWARD THE POWER STEERING UNIT WOULD FAIL TO ENGAGE, THUS RENDERING THE VEHICLE EXTREMELY DIFFICULT TO STEER. ON SEVERAL INSTANCES I NEARLY HIT OTHER VEHICLES IN PARKING LOTS, AND ON ONE OCCASION I NEARLY HIT A PEDESTRIAN. THE BUICK DEALER ADVISED ME TO REPLACE THE ENTIRE POWER STEERING UNIT, WHICH I DID AT MY EXPENSE WITH 67000 MILES ON THE CAR. BUICK REFUSED TO ACCEPT RESPONSIBILITY EVEN THOUGH THE SERVICE TECHNICIAN SAID THAT THIS WAS NOT THE FIRST INSTANCE HE HAD SEEN OF THIS POWER STEERING UNIT FAILURE. INTERESTINGLY, I HAVE TALKED TO ONE PERSON WITH A GMC ARCADIA AND ANOTHER WITH A SATURN OUTLOOK WHO EXPERIENCED THE SAME PROBLEM IN THE SAME MILEAGE RANGE. THOSE TWO VEHICLES ARE IDENTICAL TO MY BUICK ENCLAVE. IT APPEARS TO ME THAT GENERAL MOTORS SHOULD ACCEPT RESPONSIBILITY FOR THIS PROBLEM AND ISSUE A VEHICLE RECALL.. *TR

11/07/2013
Components: STEERING
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

WHEN DRIVING SLOW USUALLY IN PARKING LOTS OR A U-TURN, THE POWER STEERING FAILS AND BECOMES VERY DIFFICULT TO TURN VEHICLE. *TR

11/05/2013
Components: STEERING
Incident Date: 11/02/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000 .

10/29/2013
Components: STEERING,POWER TRAIN
Incident Date: 09/30/2013
Crash: No
Fire: No
Summary

POWER STEERING HAS AN AWFUL GRINDING/WHINING NOISE AND CAR GETS HARD TO STEER. THIS IS A KNOWN ISSUE FROM GM AND THEY EXPECT THE CUSTOMER TO PAY FOR THE REPAIRS. 2000 MILES OVER THEIR WARRANTY. THEY ALSO STATE MY RACK AND PINION NEEDS REPLACED, WHICH IS ANOTHER KNOWN ISSUE. NOT COVERED UNDER THE DRIVE TRAIN WARRANTY IS ABSURD. WHEN WILL THE CUSTOMER BENEFIT? THEY GET BAILED OUT AND THIS IS HOW THEY REPAY US. INVESTIGATE THESE ISSUE. 52,000 MILES AND I'VE BEEN IN THE SHOP 6 TIMES. POWER STEERING, AIR BAGS, SEAT BELT ISSUES, WATER PUMP, SHEERED FRAME BOLT, DEAD BATTERY. THE CAR IS 3 YEARS OLD FOR GOODNESS SAKE PLEASE INVESTIGATE THESE REPEATED ISSUES!! *TR

10/06/2013
Components: STEERING
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

2010 BUICK ENCLAVE" STEERING PROBLEM: WHEN TRYING TO MAKE A "SHARP" OR "U-TURN" AT AN INTERSECTION, PARKING SPOT OR TURN AROUND, THE STEERING WHEEL AND CAR WHEELS SEEM TO "LOCK UP" TO THE POINT WHERE VEHICLE ALMOST STOPS BY ITSELF. YOU HAVE TO TRY TURNING STEERING BACK AND STEPPING DOWN ON ACCELERATOR TO GET CAR MOVING AGAIN. LUCKILY, IT HAS NOT HAPPENED AT A BUSY INTERSECTION, OTHERWISE I'M SURE THIS COULD CAUSE AN ACCIDENT. THIS HAS HAPPENED A IN THE PAST, SINCE WE'VE HAD THE VEHICLE(2 YEARS) BUT MORE AND MORE RECENTLY. MY WIFE MOSTLY DRIVES THIS CAR BUT I ALSO HAVE NOTICED IT. *TR

09/25/2013
Components: STEERING
Incident Date: 02/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED5AJ******
Summary

THE POWER STEERING UNIT LEAKS AND POWER STEERING IS LOST. THIS POWER STEERING ISSUE OCCURS AT ALL SPEEDS IN ALL DRIVING CONDTIONS. THE VEHICLE IS 3.5 YEARS OLD WITH 40,000 MILES. THE POWER STEERING HAS BEEN REPLACED 4 TIMES IN THIS TIME PERIOD. *JS

09/08/2013
Components: STEERING
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: AJ171228******
Summary

I PURCHASED THIS CAR USED WITH AROUND 70,000 MILES. I NOTICED AFTER DRIVING IT FOR A SHORT TIME AFTER THE PURCHASE THAT THE POWER STEERING SHUTS OFF WHEN CONDUCTING LOW SPEED TURNS, NEARLY CAUSING ME TO HAVE A FEW WRECKS. THIS IS ESPECIALLY NOTICEABLE IN PARKING LOTS THAT REQUIRE PRECISE STEERING. I HAVE NOT NOTICED ANY ISSUES DRIVING AROUND CURVES AT HIGHWAY SPEEDS, ONLY SLOW TURNS AT 20 MPH OR LESS. THE POWER STEERING FLUID LEVEL IS NORMAL, AND THERE ARE NOT ANY LEAKS THAT I COULD FIND. AFTER GETTING A RECALL NOTICE ABOUT THE WATER PUMP SHAFT (NOTICE 13079) AND LOOKING IT UP ON-LINE, I SAW THAT THE POWER STEERING ISSUE I HAVE IS VERY COMMON, HOWEVER THERE ARE NOT ANY RECALLS FOR THAT...YET, ALTHOUGH THERE NEEDS TO BE.

08/27/2013
Components: STEERING
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

THE CAR HAS HAD A WHINING NOISE IN THE STEERING FOR A LONG TIME. HAVE BEEN TOLD LOTS OF THINGS ABOUT THE SOUND AND THE REASON BEHIND THE SOUND. ABOUT 3 MONTHS AGO WHILE MAKING A U-TURN AT RED LIGHT THE CAR'S STEERING LOST ITS POWER STEERING MOMENTARILY. IT BECOME EXTREMELY DIFFICULT TO COMPLETE THE TURN AND MADE FOR A VERY DIFFICULT SITUATION. ONCOMING CARS WERE NOT AS EASY TO AVOID AS THE STEERING BECOME ALMOST IMPOSSIBLE. AT A LOCAL AUTO REPAIR SHOP AFTER THE INCIDENT WE WERE TOLD THAT THIS WAS A VERY COMMON INCIDENT WITH THE BUICK ENCLAVE. WE THEN CALLED A LOCAL GM DEALER AND THEIR SERVICE DEPARTMENT, ONLY TO BE TOLD THAT THERE OCCASIONALLY IS AIR BUBBLES THAT HAPPEN IN POWER STEERING SYSTEMS AND THAT THE WHINING NOISE IS OKAY. I ASKED IF THIS WAS A COMMON PROBLEM TO BE TOLD THAT THIS IS NOT COMMON, EVEN THOUGH I WAS TOLD BY A AUTO REPAIR SHOP THAT IT WAS A COMMON PROBLEM. AFTER DEALING WITH THIS PROBLEM FOR THE LAST 3 MONTHS AND PUTTING MY SMALL CHILDREN AND WIFE IN THE CAR, I AM UNABLE TO DO THIS ANY LONGER. IT IS NOT A SAFE SITUATION, NOT EVEN A LITTLE BIT. MY WIFE NEARLY WRECKS INTO OTHER CARS PRETTY MUCH ANYTIME SHE TRIES TO PARK THE CAR IN A STORE PARKING LOT. AFTER RESEARCHING THE INTERNET, I AM FINDING THOUSANDS UPON THOUSANDS OF OTHER PEOPLE WITH THE SAME PROBLEM. I WOULD LIKE TO BELIEVE THAT MAYBE IT WAS JUST MY CAR, BUT I DON'T THINK THAT EVERY BUICK ENCLAVE SHOULD LOSE ITS POWER STEERING AT 70000 MILES. THAT IS NOT GOOD. DO SOMETHING PLEASE! *TR

08/11/2013
Components: STEERING
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

THE STEERING WHEEL OFTEN BUT NOT ALWAYS LOCKS UP WHEN DRIVING AT LOW SPEEDS AND MAKING SHARP TURNS, FOR EXAMPLE AT A STOP SIGN OR MAKING A U TURN AT A TRAFFIC LIGHT. IT DOES NOT MATTER WHETHER A RIGHT OR LEFT TURN IS BEING MADE. IT TAKES SIGNIFICANT FORCE TO TURN THE WHEEL TO "UNSTUCK" THE STEERING WHEEL AND MAKE THE CAR GO IN THE INTENDED DIRECTION, AND IMMEDIATE BRAKE FORCE IS OFTEN REQUIRED TO AVOID HITTING A CURB OR ANOTHER CAR THAT EXPECTED ME TO COMPLETE THE TURN. I TOOK THE VEHICLE TO A BUICK DEALER THIS WEEK AND THEY SUPPOSEDLY ISOLATED THE PROBLEM TO THE STEERING PUMP (PART 20954812) AND STEERING GEAR (PART 22902260), FOR A TOTAL OF $2000 TO REPAIR. I BELIEVE THIS TO BE A SAFETY CONCERN BECAUSE I HAVE NO CONFIDENCE IN MY CAR'S ABILITY TO GO IN THE DIRECTION I INTEND. *TR

08/11/2013
Components: STRUCTURE
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

THE PROBLEM IS WATER LEAKING FROM THE BASE COVER ON PASSAGES SIDE INSIDE THE CABIN OF THE CAR. THE BASE COVER IS JUST ABOVE THE FEET UNDER THE GLOVE COMPARTMENT; IT FILLS WITH WATER AND LEAK INSIDE THE CAR WETTING THE CARPET; INSIDE THE COVER, SEATS AN ELECTRICAL "BLOWER MOTOR OR FAN MOTOR. " AS I SEARCHED THE INTERNET I DISCOVERED THAT THIS IS AN ON GOING PROBLEM ON BUICK ENCLAVE SINCE 2007. I HAVE 2010 MODEL WITH THE SAME PROBLEM. IT IS COMMON KNOWLEDGE THAT WATER AND ELECTRICITY CAN IGNITE A FIRE OR TOTALLY SHORT CIRCUIT THE CAR. WHAT TROUBLES ME IS THAT THE MANUFACTURE HAD KNOWLEDGE OF SAID PROBLEM. SINCE 2007 AND FAILED TO RECTIFY THE PROBLEM OR RECALL THE CAR. I HAVE ABOUT 19,000 MILES ON THIS CAR AND WHEN I DRIVE IT WATER COME OUT FROM THIS COVER. IN AN ATTEMPT TO MEDITATE THE DAMAGE I REMOVED THE BASE AND SAW IT WAS FULL OF WATER AND HAVE PICTURES OF THE WATER LEAKING DOWN. PLEASE LOOK INTO THIS BEFORE IT CAUSES AND ACCIDENT WE SPEAK ABOUT " TRANSPARENT" YET KNOW DEFEATS IN CARS ARE NOT DISCLOSED AT THE POINT OF SALE. THE LAW SHOULD MANDATED THAT ORAL DISCLOSURE OF ALL KNOWN DEFEATS BE DISCLOSED THIS MANUFACTURER DEFECT MUST BE CORRECTED. *TR

07/24/2013
Components: STEERING
Incident Date: 01/03/2011
Crash: No
Fire: No
Summary

THE STEERING WHEEL IS SO HARD TO STEER WHEN TURNING. I HAVE ALMOST HAD SEVERAL ACCIDENTS TRYING TO TURN OR BACK UP IN THE VEHICLE. I HAVE CONTACTED BUICK AND READ SEVERAL REVIEWS AS WELL ABOUT THE POWER STEERING ISSUES. IT IS A SAFETY HAZARD. I HAVE TO SIT AT LIGHTS SOMETIMES FOR LONG PERIODS OF TIME DUE TO ME NOT BEING ABLE TO GO INTO THE ON COMING TRAFFIC BECAUSE THE STEERING IS SO BAD IT TAKES BOTH HANDS TO TRY TO GET IT STEERED. SOMETIME THE VEHICLE JUST STALLS AS I AM TRYING TO STEER. *TR

07/07/2013
Components: STEERING
Incident Date: 04/01/2013
Crash: No
Fire: No
Summary

WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE TO TURN. ITS SAD TO HEAR THAT MORE PEOPLE ARE HAVING THESE ISSUES AND THEY CANT BE FIXED....IT SCARES ME TO DRIVE THIS VEHICLE WHEN IT COULD CAUSE AN ACCIDENT. *TR

06/18/2013
Components: STEERING
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

2010 BUICK ENCLAVE. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING PROBLEMS. *SMD THE CONSUMER STATED THE POWER STEERING BEGAN EXHIBITING PROBLEMS WHEN MAKING SMOOTH LEFT OR RIGHT TURNS. THE PROBLEM WAS NOT CONTINUOUS, ONLY SPORADIC, BUT LATELY WITH INCREASING INTERVALS. IT APPEARED THE POWER STEERING WOULD LOSE POWER WHEN MAKING TURNS AT LOW TO MINIMAL SPEED. AT TIMES, IT WOULD BECOME IMPOSSIBLE TO TURN, HAVING LOST POWER UNTIL THE RPM'S WERE INCREASED. THE CONSUMER STATED THE DEALER HAD THE VEHICLE FOR TWO DAYS, BUT WERE UNABLE TO DETECT ANY VISIBLE PROBLEMS WITH THE STEERING. THE DEALER WAS THEN ADVISED TO DRAIN AND FLUSH THE POWER STEERING FLUID AND RE-TEST IT. THE LINE PRESSURES AND FLUSH WERE COMPLETED, BUT THEY WERE UNABLE TO ATTACH TEST COMPONENTS DUE TO THE LOCATION ON THE ENGINE. THEY DID AGREE, HOWEVER, THAT THEY WERE ABLE TO DETECT THE SAME PROBLEM WITH THE STEERING DURING TEST DRIVES, THE CONSUMER EXPERIENCED. THE DEALER SUGGESTED REPLACING THE POWER STEERING PUMP AND THE RACK AND PINION, BUT THEY COULD NOT GUARANTEE IT WOULD SOLVE THE PROBLEM. ON MARCH 29, 2013, THE STEERING LOCKED UP AS THE CONSUMER WAS EXITING A PARKING LOT, ATTEMPTING TO TURN LEFT. THE VEHICLE VEERED ACROSS THE ROAD, UP ONTO THE SIDEWALK, AND CONTINUED IN A LEFT TURN BACK ONTO THE ROAD BEFORE THE STEERING RELEASED.

06/18/2013
Components: STEERING
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

WHILE TURNING INTO PARKING SPOTS OR IN AN INTERSECTION WHILE AT LOW SPEEDS THE STEERING BECOMES EXTREMELY DIFFICULT IF NOT IMPOSSIBLE. *TR

06/10/2013
Components: STEERING
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

SHORTLY AFTER PURCHASING THE VEHICLE FROM A DEALERSHIP (USED), THE STEERING STARTED TO GET VERY DIFFICULT WHEN TURNING LEFT OR RIGHT AT SLOW SPEEDS. AS THIS WAS A USED VEHICLE, THERE WAS NO WARRANTY. THE POWER STEERING FLUID LEVEL WAS CHECKED AND WAS AT THE CORRECT LEVEL AND THERE WERE NO NOTICEABLE LEAKS OF FLUID. WHEN TURNING THE VEHICLE INTO THE DRIVEWAY, INTO A PARKING SPOT, OR TURNING FROM A STOP SIGN (LEFT OR RIGHT), THE STEERING WILL RANDOMLY ALMOST LOCK UP REQUIRING ADDITIONAL FORCE TO COMPLETE THE TURN. WE HAVE BEEN FORTUNATE TO DATE THAT THIS HAS NOT CAUSED US TO TURN INTO ONCOMING TRAFFIC OR RUN OFF THE ROAD INTO A DITCH. THIS SEEMS TO BE A SERIOUS PROBLEM WITH THE BUICK ENCLAVE THAT GM HAS NOT YET SAW FIT TO ADDRESS. SADLY THERE IS A NEW POWER STEERING PUMP AND RACK & PINION ASSEMBLY IN THE NEAR FUTURE FOR MY ENCLAVE THAT I FEEL SHOULD BE COVERED BY THE MANUFACTURER AS A DESIGN FLAW. WITH IT AFFECTING THE BASIC FUNCTIONALITY OF THE STEERING, THIS DEFINITELY IS A SAFETY ISSUE! SIMPLE RESEARCH ON THE WEB TURNS UP MULTIPLE HITS FOR PEOPLE COMPLAINING OF THE EXACT SAME PROBLEMS. *TR

05/29/2013
Components: STEERING
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED7AJ******
Summary

THE STEERING WHEEL IS VERY DIFFICULT TO TURN TO THE LEFT AND TO THE RIGHT. *TR

05/28/2013
Components: STEERING
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED1AJ******
Summary

STEERING HAS ALWAYS MADE A NOISE LIKE CORDUROY PANTS RUBBING TOGETHER AND HAS PROGRESSIVELY BECOME MORE LACKS. ALSO THE STEERING BECOMES HARD TO TURN AT LOW SPEEDS LIKE TURNING INTO A PARKING SPOT OR MAKING A LEFT HAND TURN FROM A STOP AND REQUIRES A LOT OF EFFORT TO TURN THE VEHICLE. THIS COULD BE A VERY DANGEROUS SITUATION AND COULD CAUSE AN ACCIDENT. I HAVE TAKEN MY VEHICLE TO THE DEALER AND THEY OF COURSE REPLACED THE STEERING RACK FOR 1300 DOLLARS AND IT DID NOT FIX THE TURNING ISSUE. I HAVE TO BRING IT BACK AND I AM SURE IT WILL NEED A NEW STEERING PUMP. HELP. I HAVE READ ABOUT THIS ISSUE ONLINE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH THIS VEHICLE. WE KNOW THREE OTHER FAMILIES WITH THIS CAR AND THEY HAVE ALL HAD THE STEERING RACK AND POWER STEERING PUMP REPLACED. I THINK GM SHOULD STAND BEHIND THEIR VEHICLES. I HAVE 57,000 MILES ON MY VEHICLE AND OF COURSE IT IS OUT OF WARRANTY. HELP! *TR

05/15/2013
Components: SUSPENSION
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED1AJ******
Summary

FRONT STRUTS LOCKED UP AFTER CHANGING TIRES. *TR

05/15/2013
Components: STEERING,SUSPENSION
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED1AJ******
Summary

RACK AND PINION NEEDED TO BE REPLACED CONTROL ARM NEEDED TO BE REPLACED STEERING BUSHING NEEDED TO BE REPLACED. *TR

05/14/2013
Components: STEERING
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALNBED7AJ******
Summary

THE POWER STEERING PUMP HAS ALREADY GONE BAD. APPARENTLY, THIS IS A WIDE-SPREAD PROBLEM AS A SIMPLE GOOGLE SEARCH TURNED UP MANY PEOPLE WITH 2009/2010 ENCLAVES THAT HAVE HAD TO REPLACE THEIR POWER STEERING PUMP BETWEEN 50K AND 75K MILES. MANY OTHER COMPLAINTS HAVE ACTUALLY HAD THE RACK AND PINON STEERING NEEDED REPLACED AS A RESULT OF THE SAME PROBLEM. (BAD PUMP CAUSED DAMAGE TO OTHER PARTS). THE DEALERSHIP CANNOT ASCERTAIN AT THIS TIME WHETHER MY VEHICLE NEEDS NEW RACK AND PINION STEERING YET UNTIL THEY REPLACE THE PUMP FIRST. *TR

04/19/2013
Components: STEERING
Incident Date: 04/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

INSPECTION REVEALS POWER STEERING FLUID NEED REPLACING, FOUND RACK AND PINION LEAKING INTO BOOTS. *TR

03/26/2013
Components: STEERING
Incident Date: 03/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED5AJ******
Summary

THE POWER STEERING GETS VERY STIFF TO THE POINT THAT I HAVE A HARD TIME TURNING OR EVEN TRYING TO TURN THE WHEEL TO PARK! I'VE BEEN READING IN THE INTERNET ABOUT A LOT OF PEOPLE'S COMPLAINTS AND NO ONE HAS DONE ANYTHING ABOUT IT OR EVEN TRY TO INVESTIGATE IF IT COULD BE A PROBLEM DUE TO FAULTY EQUIPMENT!! THE REPAIR COST IS VERY EXPENSIVE $2400.00 DOLLARS WE NEED SOMEONE TO DO SOMETHING ABOUT THIS PROBLEM! MAYBE THERE SHOULD BE A RECALL!! DUE TO FAULTY OR DEFECTIVE EQUIPMENT!!!! PLEASE TAKE THE TIME TO READ EVERYBODY'S COMPLAINTS IN THE INTERNET !! THE WORST THING ABOUT IT WE CAN NOT GET ANY TYPE OF ASSISTANCE FOR THIS EXPENSIVE REPAIRS!! PLEASE HELP!! *TR

03/16/2013
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2013
Crash: No
Fire: No
Summary

THE INSTRUMENT CLUSTER FAILED. IT CEASED OPERATING. AS WELL, THE EMERGENCY FLASHERS CEASED WORKING. THERE NEEDS TO BE CAREFULLY DESIGNED REDUNDANCY FOR THE EMERGENCY FLASHERS WITH RECHARGEABLE BACKUP BATTERY. *TR

02/15/2013
Components: STEERING,POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Summary

1- WE BOUGHT OUR USED 2010 BUICK ENCLAVE IN JUNE 2010 WITH ~24000 MI. (BOUGHT FROM A DEALER; CAR HAD BEEN OWNED BY A RENTAL CAR PLACE.) AFTER ONLY A COUPLE MONTHS THE # OF TIMES THE STEERING TIGHTENED BEGAN TO INCREASE. IT IS ESPECIALLY DIFFICULT GOING INTO/OUT OF PARKING/TIGHT SPACES. YOU HAVE TO USE A LOT OF MUSCLE TO TURN THE CAR. I TOLD THE DEALER ABOUT IT DURING A ROUTINE SERVICE CALL, BUT...OF COURSE...THEY FOUND NOTHING WRONG (AT THE TIME IT WAS INFREQ.) I CONTACTED THE DEALER AFTER HAVING THE CAR 1YR. THEY SAID THERE WERE NO RECALLS AND THAT I PUT TOO MANY MILES ON MY CAR FOR THEM TO HOLD IT UNDER WARRANTY; I COULD BRING IT IN FOR A $70 DIAGNOSTIC FEE. THE $70 WOULD NOT BE APPLIED TO ANY SERVICE. I WAS GIVEN A GUESS-TI-MATE OF $1200-1500 IF I HAD PARTS REPLACED...I DECIDED TO WAIT. THE STEERING ISSUE COMES AND GOES BUT NOW HAPPENS ALMOST EVERY TIME I'M IN A TIGHT TURN. I CAN'T BELIEVE GM STILL HAS NOT BEEN MADE TO RECALL THIS ISSUE. 2 - MY CAR DOES THE ROLL-BACK ON ALL INCLINES TOO. I AGREE WITH OTHER CAR OWNERS - THIS SHOULD NOT HAPPEN IN AN AUTOMATIC. PLEASE MAKE GM ACCOUNTABLE FOR THESE ISSUES. *TR

09/03/2012
Components: VISIBILITY/WIPER
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCEDXAJ******
Summary

SIDE MIRRORS FAIL TO FOLD OR IF FOLDED WILL NOT UNFOLD LIMITING VISIBILITY, FIRST WAS THE DRIVER SIDE, BY NOW REPAIRED, NOW THE PASSENGER SIDE MIRROR AS OF AUGUST 2012. *TR

08/15/2012
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED5AJ******
Summary

ON JULY 12, 2012 WHILE ENTERING THE INTERSTATE THE CHECK ENGINE LIGHT AND TRACTION STABILITY SERVICE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE OR SHIFT, I COULD NOT INCREASE SPEED TO MERGE INTO HIGHWAY TRAFFIC, AS I TRIED TO MERGE THE VEHICLE SLOWLY INCREASED SPEED, NOT NORMALLY ACCELERATING. I EVENTUALLY WAS ABLE TO GET TO 55 MPH. THE NEXT TIME I DROVE THE CAR IT ACTED FINE. TWO DAYS LATER WHILE DRIVING AT 60 MPH ON THE INTERSTATE WITHOUT WARNING THE CHECK ENGINE LIGHT, TRACTION STABILITY SERVICE WARNING LIGHT, THE ABS BRAKE WARNING LIGHT ALL CAME ON THE BRAKES FELT LIKE MUSH, THE CAR SLOWED IN TRAFFIC, ALL WHILE IN THE PASSING LANE WITH TRAFFIC BEHIND ME. THIS CREATED AN EXTREMELY DANGEROUS CONDITION THAT COULD HAVE EASILY RESULTED IN SERIOUS INJURY OR DEATH. I EVENTUALLY WAS ABLE TO MOVE TO THE MIDDLE LANE (3 LANE ROADWAY) AND NURSED THE VEHICLE DESTINATION. WHEN I STARTED OUT AGAIN IT ACTED FINE W/CHECK ENGINE LIGHT AND TRACTION SYSTEM WARNING LIGHT ON THEN W/OUT WARNING WHILE TRYING TO ENTER THE INTERSTATE AGAIN ALL GAUGES FAILED, AC SHUT OFF, CRUISE CONTROL POWER WENT OFF, THE VEHICLE WOULD NOT ACCELERATE, WOULD NOT SHIFT, SPEED SLOWED FROM 30 TO NEAR 20, THEN SYSTEMS STARTED TO TURN BACK ONE AT A TIME & WAS ABLE TO NURSE THE CAR HOME AT 50 - 55 MPH, IT WOULD NOT SHIFT OR ACCELERATE CORRECTLY. TOOK VEHICLE TO DEALER,WHERE PURCHASED, THEY HAD THE VEHICLE FOR 2 1/2 WEEKS CALLED ME STATED "WE CAN NOT GET IT TO ACT UP, COME AND PICK UP CAR" NOT REPAIRED. I ASKED ABOUT CODES IN COMPUTER, I HAVE A COPY OF THESE, THEY STATED THEY WERE HISTORY CODES NOT HARD CODES. WHEN I ASKED ABOUT THEM FORCING ME TO DRIVE A DANGEROUS VEHICLE, COULD CAUSE SERIOUS INJURY OR DEATH, THEY SAID IF IT ACTS UP TO BRING IT BACK. WITHIN 12 HRS THE SAME EVENTS OCCURRED AS LISTED ABOVE. I DROVE IT TO THEM WHILE ALL WARNING LIGHTS WERE ON. THEY STILL HAVE CAR IT HAS NOT BEEN REPAIRED YET. *TR

07/13/2012
Components: STEERING
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBEDXAJ******
Summary

I NARROWLY AVOIDED 2 ACCIDENTS RECENTLY WHEN I WAS UNABLE TO TURN MY VEHICLE INTO DRIVEWAYS WITH VEHICLES COMING IN THE OPPOSITE DIRECTION. THE STEERING WHEEL WOULD NOT TURN. THE SERVICE MANAGER AT THE BUICK DEALERSHIP SAID THAT IT WAS A POWER STEERING FAILURE. *TR

07/13/2012
Components: STEERING
Incident Date: 09/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED5AJ******
Summary

WENT TO TURN LEFT FROM A SLOW COAST OFF OF A TWO LANE ROAD INTO A PARKING LOT WITH TRAFFIC COMING FROM OPPOSITE DIRECTION. THE STEERING GOT REALLY TIGHT AND I NEEDED MAXIMUM FORCE FROM MY ARMS TO TURN THE WHEEL TO GET THE CAR OUT OF THE WAY OF AN ONCOMING VEHICLE THAT HAD TO QUICKLY APPLY BRAKES TO AVOID HITTING ME. I HAD JUST GOT TWO NEW TIRES WHEN THE EVENT OCCURRED AND SPENT THE NEXT 10 MONTHS WITH TWO MORE TIRES THINKING THE TIRE STORE HAD MESSED UP THE STEERING . THEY LOOKED IT OVER TWICE AND COULDN'T FIND ANY ISSUES. THE STEERING BECAME SO THE TIGHTNESS WAS FELT MOSTLY GETTING INTO PARKING SPACES AT SLOW SPEEDS. THEN, I ALMOST HIT A PARKED CAR THE FIRST WEEK OF JUNE WHEN TURNING LEFT AGAIN FROM NOT BEING ABLE TO TURN THE WHEEL, SO I TOOK IT TO THE DEALER WHERE THEY DIAGNOSED A FAILED STEERING PUMP AND A LEAK IN THE STEERING RACK. GMC PAID FOR THE PARTS AND I PAID $700.00 FOR THE LABOR. *TR

04/14/2012
Components: POWER TRAIN
Incident Date: 04/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

TODAY, THE ENCLAVE ROLLED BACKWARDS SIGNIFICANTLY WHILE ON A SLIGHT INCLINE AT FREEWAY UNDERPASS STOPPED FOR RED LIGHT. THE VEHICLE TRAVELED SIGNIFICANT DISTANCE IN REVERSE DESPITE BEING IN DRIVE GEAR SELECT WHEN FOOT WAS TAKEN OFF THE GAS TO THEN PUSH ACCELERATOR. TOOK VEHICLE IMMEDIATELY TO DEALER AND LEARNED THIS IS A WELL-KNOWN DESIGN FLAW IN THE BUICK ENCLAVE, GMC ACADIA, CHEVROLET TRAVERSE. DEALERSHIP SAID THE DESIGN CENTERED AROUND IMPROVED MPG AND TRANS DOES NOT INCLUDE ANTI-ROLLBACK FEATURE COMMONLY FOUND ON MOST AUTO TRANSMISSIONS. LOOKING ONLINE TONIGHT, IT'S EVIDENT THAT 2010 AND 2011 (MAYBE OTHERS IN PRIOR YEARS) ARE AFFECTED AND MANY, MANY COMPLAINTS HAVE BEEN FILED FORMALLY AND INFORMALLY ALL OVER THE INTERNET. NHTSA, PLEAS HOLD GM ACCOUNTABLE FOR THIS KNOWN ERROR. THEY ARE REFUSING TO HELP CONSUMERS DEAL WITH THIS SERIOUS SAFETY DESIGN FLAW. DOES SOMEONE HAVE TO GET HURT OR KILLED PRIOR TO FORCING THEM TO FIX THIS? NOTE: BE ADVISED NHTSA YOUR COMPLAINT WEBSITE DROPDOWN MENO OPTION BOX FOR SELECTING THE FAILED COMPONENT IS MALFUNCTIONING - DISPLAYS EMPTY BOX. HAD TO TYPE ARROW DOWN AND GUESS MULTIPLE TIMES TO FINALLY ENTER "POWER TRAIN" IN DATA ENTRY FIELD CAUSE YOU CANNOT SEE IT VISIBLE ONLINE WHEN CLICKING THE ARROW DOWN. *TR

01/21/2012
Components: WHEELS
Incident Date: 01/18/2012
Crash: No
Fire: No
Summary

SUBSTAINED A FLAT TIRE ON JAN 18TH 2011 AND WHEN I WENT TO LOOK FOR THE SPARE IT WAS NOT THERE. CALLED DEALER AND I WAS TOLD THE SPARE WAS OPTIONAL ON THE 2010 ENCLAVE CX I BROUGHT NEW. HOW MANY ENCLAVE DRIVER REALIZE THEY DO NOT HAVE A SPARE? *TR

01/06/2012
Components: POWER TRAIN
Incident Date: 03/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED6AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE VEHICLE BEGAN TO ROLL BACKWARD WHILE STOPPED ON AN INCLINE. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS STOPPED ON AN INCLINE. THE CONTACT ALSO STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION AND FELT THAT IT SHOULD NOT ROLL BACKWARD WHILE STOPPED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE MOVEMENT WAS THE NATURE OF THE VEHICLE AND THERE WERE NO REPAIRS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

12/05/2011
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 09/12/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED AND CAUSED THE BRAKES TO SEIZE WHILE TRAVELING 45 MPH. THE CONTACT SHIFTED THROUGH EACH GEAR AND WHEN THE BRAKES WERE ABRUPTLY APPLIED AGAIN, THE VEHICLE EXHIBITED A LOUD POP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE ECT SWITCH IN THE TRANSMISSION FAILED, CAUSING THE VEHICLE TO BECOME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER AND IT WAS CONFIRMED THAT THE ECT SWITCH TO THE TRANSMISSION HAD FAILED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 38,000.

11/08/2011
Components: STEERING
Incident Date: 09/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED4AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT EACH TIME THE STEERING WHEEL WAS TURNED TO IT EXHIBITED AN ABNORMALLY LOUD RUBBING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE DEFECT. THE DEALER ADVISED THAT THEY WERE AWARE OF THE DEFECT, BUT DID NOT HAVE A SOLUTION IN CORRECTING THE FAILURE AT THAT TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000.

09/21/2011
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 09/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED2AJ******
Summary

I HAVE NOTICED THAT MY BRAKE LIGHTS DO NOT COME ON UNLESS THE KEY IS IN THE IGNITION AND TOWARD THE RUN POSITION. I WENT TO MY DEALER AND WAS TOLD THAT IS HOW THEY ARE MADE NOW. I GUESS I AM WONDERING WHY AND ALSO IF THIS IS TRUE. THE SERVICE WRITER DID TAKE MY TO ANOTHER ENCLAVE AND IT IS JUST LIKE MINE--THE BRAKE LIGHT DOES NOT GO ON IF THE KEY IN NOT IN THE RUN POSITION. *TR

09/13/2011
Components: STEERING
Incident Date: 01/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED2AJ******
Summary

I LOST MY STEERING WITH ONLY 400 MILES THE FIRST TIME.THE POWER STEERING PUMP WAS REPLACED. THE SECOND TIME THE MILEAGE WAS 6404 THE RACK WAS REPLACED. THE FIRST INCIDENT WAS IN FLORIDA THE SECOND WAS IN NEW YORK. *TR

08/18/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED0AJ******
Summary

RAN OUT OF GAS WITH TWO (2) GALLONS OF GAS REMAINING IN THE GAS TANK. *KB

08/08/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRAED6AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE PARKED, THE GEAR SHIFTER WAS PLACED IN REVERSE, BUT THE VEHICLE DROVE FORWARD. THE CONTACT DEPRESSED THE BRAKE PEDAL, PLACED THE VEHICLE INTO PARK AND SHUT THE ENGINE OFF. THE CONTACT PROCEEDED TO PLACE BRICKS IN FRONT OF THE TIRES AND SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE REVERSED AND THE CONTACT WAS ABLE TO BEGIN DRIVING AS NORMAL. THE FAILURE OCCURRED ON APPROXIMATELY TEN DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS AND WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

07/13/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED0AJ******
Summary

2010 BUICK ENCLAVE. CONSUMER STATES PROBLEM WITH BRAKING SYSTEM *TGW THE CONSUMER STATED HE HEARD A NOISE COMING FROM THE WHEEL ON THE REAR DRIVER SIDE. ACCORDING TO THE DEALER, THE WARPED ROTORS WERE THE RESULT OF AN EXCESSIVE AMOUNT OF STOP AND GO DRIVING AND TOO MUCH PRESSURE BEING APPLIED TO THE BRAKES. THE REAR BRAKE PADS WERE METAL TO METAL AND THE FRONT PADS AND ROTORS WERE WORN. THE LEFT REAR ROTOR WAS WORN TOO MUCH TO CUT AND THE LEFT FRONT ROTOR WAS TOO FAR OUT OF SPECIFICATIONS AFTER IT WAS CUT. *JB

04/22/2011
Components: STEERING
Incident Date: 04/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED2AJ******
Summary

MY 2010 BUICK ENCLAVE HAS NOW HAD THE STEERING RACK FAIL TWICE IN IT'S FIRST YEAR. THE STEERING PUMP HAS NOW FAILED. THIS STARTS OFF AS A RUB AND THEN SOON AFTER BEGINS TO HAVE GRINDING IN THE STEERING WHEEL. I HAVE NOT LET IT PROGRESS AND HAD IT REPAIRED IMMEDIATELY EACH TIME. THE DEALER TOLD ME THE PARTS WERE REDESIGNED YET LESS THAN 6 MONTHS AFTER INSTALLING THE NEW PARTS, IT FAILED AGAIN. I WAS TOLD BY THE MECHANIC THAT THERE WAS INSUFFICIENT OIL IN THE PART AND THE REDESIGN WAS TO ADD MORE OIL. CLEARLY THAT HAS NOT WORKED. I WAS TOLD IF NOT PROMPTLY REPAIRED, IT WOULD LEAD TO LOSS OF STEERING. I HAVE ALREADY FILED FOR REPURCHASE OF THE VEHICLE UNDER THE LEMON LAW IN MY STATE. THE DEALER ALSO MADE STATEMENTS ABOUT THIS BEING A KNOWN ISSUE AND THAT THEY ARE TRYING TO GET VEHICLES REPAIRED AS THEY COME IN AND ARE TRYING TO FIGURE OUT WHY IT'S FAILING. ADDITIONALLY I VISITED THE BUICK ENCLAVE FORUMS AND SOME OTHER SITES AND HAVE INDEED FOUND THIS TO BE A COMMON PROBLEM. I DON'T HAVE A WORKING KNOWLEDGE OF AUTO MECHANICS BUT I'M VERY CONCERNED ABOUT THE POSSIBLE LOSS OF STEERING CONTROL AND THE INABILITY OF THE DEALER TO FIX MY PROBLEM. *TR

03/01/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/22/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 5GALRCED2AJ******
Summary

FEB 22, 2011 -- OUR 2010 BUICK ENCLAVE 4D FWD WITH 12,500 MILES EXPERIENCED AN ENGINE FIRE WHICH ENGULFED THE ENTIRE ENGINE COMPARTMENT. THE CAR WAS TOTALED. AN INVESTIGATOR HIRED BY NATIONWIDE INSURANCE IS DETERMINED TO FIND THE ROOT CAUSE OF THE FIRE. I AM THE ORIGINAL OWNER, I PURCHASED THE VEHICLE JUNE 2010, AND THE VEHICLE SERVICE RECORDS ARE UP TO DATE. I AM AVAILABLE TO PROVIDE ADDITIONAL INFORMATION IF NEEDED. UPDATED 09/27/11 *BF

01/26/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED6AJ******
Summary

THE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ON MY 2010 BUICK ENCLAVE ARE NOT ILLUMINATED WITH LED LIGHTS, THUS MAKING THEM NEARLY IMPOSSIBLE TO LOCATE IN THE DARK, SO THAT I CAN OPEN OR CLOSE MY GARAGE DOOR. PRIOR TO 2010 THE UNIVERSAL REMOTE SYSTEM VENDOR FOR GENERAL MOTORS WAS WWW.HOMELINK.COM, AND THEIR CONTROL BUTTONS WERE ILLUMINATED WITH LED LIGHTS, WHICH MADE THEM REAL EASY TO SEE. THEN IN 2010/2011 GENERAL MOTORS CHANGED VENDORS TO WWW.LEARCAR2U.COM/ PROGRAM, AND THE THREE BUTTONS ON MY UNIVERSAL REMOTE SYSTEM ARE NO LONGER ILLUMINATED, MAKING THEM NOT ONLY EXTREMELY HARD TO FIND BUT I CONSIDER THEM A SAFETY HAZARD. I'M SO CONCERNED, THAT I HAVE DISCONTINUED USING MY UNIVERSAL REMOTE SYSTEM AND GONE BACK TO MY OLD GARAGE DOOR OPENER. GENERAL MOTORS PROBABLY SAVED A FEW BUCKS ON EACH UNIVERSAL REMOTE SYSTEM, BUT AT THE SAME TIME THEY CREATED A REAL HAZARD. I SURELY WOULD APPRECIATE YOUR INVESTIGATING THIS HAZARDOUS SHORT COMING. THANK YOU *TR

01/20/2011
Components: SEATS
Incident Date: 01/18/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 5GALRBED7AJ******
Summary

VEHICLE STRUCK FROM REAR BY FULL-SIZE PICKUP WHILE STOPPED AT INTERSECTION. ESTIMATED IMPACT SPEED 55MPH. BOTH FRONT DRIVER AND FRONT PASSENGER SEATS COLLAPSED, WITH THE FRONT PASSENGER SEAT LANDING ON CHILD SEAT IN REAR, AND FRONT DRIVER SEAT COLLAPSING COMPLETELY. DRIVER AND PASSENGER SUSTAINED BACK, NECK AND SHOULDER INJURIES. *TR

01/10/2011
Components: TIRES
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED2AJ******
Summary

PURCHASED 2010 BUICK ENCLAVE JUNE 26, 2010. THIS VEHICLE IS EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES WHICH RUN $270 + PER TIRE. AT 9700 MILES A REAR TIRE WENT FLAT DUE TO A PUNCTURE IN THE OUTSIDE RIM. AT 9980 MILES THE OTHER REAR TIRE WENT FLAT (JAN 5 2011). HAD TO PUT THE 100 MILE SPARE TIRE ON 2ND FLAT BECAUSE THESE TIRES WERE OUT OF STOCK IN SE MICHIGAN AND EXPECTED DELIVERY DATE WAS 1/21/2011. WENT TO DEALER (SELLERS IN FARMINGTON HILLS) AND THEY LOCATED 1 TIRE AND REPLACED IT ON 1/6 WITH ANOTHER MICHELIN/ ORIGINAL TIRES. NEVER HAD THIS HAPPEN TO ME BEFORE AND DIDN'T HIT ANY POT HOLES ETC. SINCE I HAD PURCHASED AN INSURANCE POLICY ON TIRES AND RIMS THESE WERE REPLACED FREE OF CHARGE. HOWEVER, ON THE 2ND INCIDENT I BELIEVE BECAUSE OF THE TIMING BEING SO CLOSE TO THE FIRST TIRE ISSUE, SELLERS HAD TO PUT SOMETHING IN THE DESCRIPTION TO GET THE INSURANCE TO COVER THE TIRE. THEY ASKED ME IF IT WAS OK TO PUT IN THAT I HIT A POT HOLE WHICH I AGREED TO HOWEVER WHEN I GOT THE INVOICE IT SAID I HAD HIT A LARGE POT HOLE. SINCE THIS DID NOT SET WELL WITH ME I WENT ON LINE THIS WEEKEND TO FIND WHAT OTHERS ARE SAYING OR EXPERIENCING. THERE ARE ALOT OF REPORTS OUT THERE ON THE INTERNET ABOUT THIS TIRE AND ITS PROBLEMS. I DO NOT FEEL COMFORTABLE TAKING THIS CAR LONG DISTANCES. AS FAR AS ANY OTHER TIRES GOING I WILL INSIST THAT THEY BE REPLACED WITH ANY BRAND. I SAW ONE CASE WHERE THE PERSON LOST CONTROL OF THE CAR IN A BLOW OUT LUCKILY HE WAS OK. THESE TIRES DO NOT DO WELL ON SNOW EITHER. PLEASE INVESTIGATE. *TR

11/09/2010
Components: VISIBILITY
Incident Date: 07/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED3AJ******
Summary

TL*THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE THE VEHICLE WAS STOPPED, THE CONTACT ROLLED THE REAR DRIVER SIDE WINDOW DOWN WHICH SUCKED HER CHILD'S FINGERS DOWN INTO THE WINDOW SEAL. SHE HAD TO ROLL THE WINDOW BACK UP TO GET HIS FINGERS OUT. THE FINGERS SUFFERED MINOR BRUISES. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500 AND THE CURRENT MILEAGE WAS 9,725.

06/13/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRCED1AJ******
Summary

I RECENTLY WAS DRIVING MY 2010 BUICK ENCLAVE AS I WAS ENTERING INTO A BUSY STREET AFTER MAKING STOP I ENTERED THE STREET I HAVE PRESSED THE ACCELERATOR ALL THE WAY DOWN, ONCE I WAS ON THE ROAD I RELEASED THE PEDAL BUT THE CAR REMAINED ACCELERATED. THE RPM AROUND 7000, I TRIED TO BRAKE TO SEE IF WILL RELEASE THE PEDAL AND NOTHING HAPPENED. FINALLY I PUT THE CAR IN NEUTRAL AND STOPPED AND TURNED IT OFF AND THE CAR WAS NORMAL AGAIN. I TOOK THE CAR TO THE DEALER FOR EVALUATION. *TR

04/28/2010
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2010
Crash: No
Fire: No
Summary

2010 BUICK ENCLAVE. ACCELERATOR PEDAL CAUSING POTENTIAL ACCIDENT HAZARD *GR THE CONSUMER STATED WHILE PARKED AND SITTING IN THE VEHICLE, HIS RIGHT SHOE, WHICH WAS RESTING ON THE ACCELERATOR BECAME STUCK TIGHTLY TO THE CARPETING WHICH RUNS ALONG SIDE THE CENTER OF THE CONSOLE THAT EXTENDS UNDER THE DASH PANEL. TO DISENGAGE HIS SHOE, THE CONSUMER HAD TO REACH DOWN AND PHYSICALLY PULL HIS FOOT FREE. THE CONSUMER STATED HIS SHOES HAD VELCRO STRAPS ON THEM AND HE INADVERTENTLY RESTED HIS RIGHT FOOT AGAINST THE CARPETING ON THE CONSOLE. AS THE STRAP DID NOT COVER ABOUT AN INCH AND QUARTER OF THE EXPOSED HOOK OF VELCRO, HIS SHOE BECAME FIRMLY ATTACHED TO THE CARPETING. *JB

04/16/2010
Components: PARKING BRAKE,SERVICE BRAKES, ELECTRIC
Incident Date: 04/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED0AJ******
Summary

BUICK ENCLAVE WILL ROLL BACK WHEN ON A HILL. WHEN I HAVE THE BRAKES ON WHILE ON AN INCLINE AND ATTEMPT TO RELEASE THE BRAKE TO HIT THE GAS PEDAL AND ADVANCE FORWARD, THE CAR DOES NOT STOP. THE VEHICLE WILL CONTINUE TO ROLL BACK WHEN ON AN INCLINE (WHETHER SLIGHT OR DRASTIC OF AN INCLINE) IF THE BRAKES ARE NOT APPLIED. THIS HAS CAUSED A THREAT TO MY LIFE AND OTHERS SEVERAL TIMES. WHEN I AM STOPPED ON AN INCLINE, I HAVE TO "PUNCH THE GAS" IN ORDER TO AVOID HITTING THE CAR BEHIND ME. THIS TYPE OF APPLIED ADVANCEMENT HAS CAUSED THE WHEELS TO TURN OUT OR "BURN RUBBER". I HAVE BROUGHT THIS TO THE DEALER'S MAINTENANCE DEPARTMENT ATTENTION. HOWEVER, THE ISSUE WAS SHRUGGED OFF. ALSO, I HAVE HAD OTHER DRIVER'S TEST THE VEHICLE AND THE SAME CONCLUSION WAS DRAWN---DRIVER'S FEEL UNSAFE IN THE VEHICLE. I HAVE GONE UP AND DOWN THIS SAME HILL WITH VARIOUS CARS AND HAVE NEVER FELT THIS INSECURITY WITH OTHER CARS. I AM TAKING MY CAR IN FOR A SECOND CONSULTATION WITH THE DEALERSHIP. *TR

03/06/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALVAED4AJ******
Summary

SPEED IN SPEEDO IMPOSSIBLE TO READ DAY OR NIGHT. SPEEDO CURRENTLY IN KILOMETERS AND WE TRAVEL ALOT IN THE USA MPG ARE SHOWN IN THE SPEEDO BUT BECAUSE OF LIGHTING AND VERY FAINT PRINT IT IS IMPOSSIBLE TO READ THE MPH SPEED. I WENT INTO A CORNER TOO FAST BECAUSE I COULD ONLY GUESS THE SPEED. DEALER ONFORMS ME THERE IS NO EXPECTED FIX. MUST WE KILL SOMEONE TO GET AN IMPORTANT FIX OR EVEN CONSIDERED. *TR

03/01/2010
Components: SEATS
Incident Date: 11/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED4AJ******
Summary

THE MIDDLE AND REAR SEATS IN THE VEHICLE HAVE HEAD RESTRAINTS THAT TILT FORWARD AND ARE NOT ADJUSTABLE OR REMOVABLE AND MAKE IT EXTREMELY DIFFICULT (IMPOSSIBLE) TO INSTALL CARSEATS OR HIGH-BACK BOOSTERS CORRECTLY AND SAFELY. THE SEAT BELTS ARE ALSO VERY DIFFICULT TO REACH/BUCKLE FOR A PASSENGER IN A BOOSTER SEAT. THEY ARE VERY LOW IN THE SEAT. *TR

02/13/2010
Components: POWER TRAIN
Incident Date: 01/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALVCED6AJ******
Summary

ON SLIGHT INCLINE THE VEHICLE DOESN'T HOLD IT'S POSITION UNLESS STRONG PRESSURE IS PLACED ON THE BRAKE PEDAL. OTHERWISE THE VEHICLE ROLLS BACK. NEARLY ROLLED BACK INTO VEHICLE BEHIND. *TR

02/11/2010
Components: POWER TRAIN
Incident Date: 02/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 5GALRBED3AJ******
Summary

I STOPPED ON AN UPHILL GRADE AND THE CAR ROLLED BACKWARD WHEN I RELEASED THE BRAKE TO MOVE FORWARD INTO TRAFFIC. I CALLED THE DEALER AND SPOKE WITH SERVICE AND WAS INFORMED THAT ALL 2010 BUICK ENCLAVES DID THAT. I BRAKED THE CAR AGAIN BEFORE I HIT THE CAR BEHIND ME. THE CAR IS NOW AT THE SERVICE DEPARTMENT & THEY ARE CHECKING IT OUT. *TR

11/27/2009
Components: POWER TRAIN
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: WBAWC3C58AP******
Summary

I OWN A 2010 BMW.THE CRUISE CONT. HAS BEEN CHANGED FOR 2010 & IN MY OPINION IS A SAFETY HAZARD.NO FAILURES-NO ACCIDENTS-YET. STANDARD FEATURE OF 2010 BMW 3, 4, 1, SERIES & PERHAPS ALL (MANUAL TRANSMISSIONS) IS THE CRUISE CONTROL DOES NOT DISENGAGE WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS IS A NEW FEATURE FOR THE 2010 MODELS. IT HAS ALWAYS DISENGAGED BY PRESSING THE CLUTCH OR BRAKE, AND OBVIOUSLY BY MANUALLY TURNING OFF. THE RESULT IS IF THE CRUISE IS ON, AND THE DRIVER DOWNSHIFTS FOR BRAKING, WHEN THE CLUTCH IS RELEASED, THE CAR SHOOTS BACK TO THE PRE-SET SPEED. THUS NO ENGINE BRAKING OCCURS. THIS IS NOT SAFE. IF DOWNSHIFTING, DRIVER NEEDS TO EITHER TOUCH THE BRAKE FIRST TO DISENGAGE THE CRUISE, OR MANUALLY TURN IT OFF. NOT SURE WHY THIS IS CONSIDERED AN IMPROVEMENT BY BMW; IT IS A SAFETY HAZARD. IS THERE ANYTHING YOU CAN DO TO RECALL THESE CARS FOR RE-PROGRAMMING OF THE CRUISE CONTROL? MODEL YEAR NOT LISTED. *TR

10/05/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/02/2009
Crash: No
Fire: No
Vehicle Identification Number: 5GALVBED2AJ******
Summary

TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE DRIVING ON AN INCLINE, THE VEHICLE INTERMITTENTLY ROLLED BACKWARD. HE HAS TO EXERT GREAT FORCE DURING BRAKE APPLICATION TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN CONCLUDED THAT THERE WAS A DESIGN FLAW. HOWEVER NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 1,970. THE CURRENT MILEAGE WAS 2,000.

6 Recalls

for 2010 BUICK ENCLAVE
12/08/2010
CAMPAIGN NUMBER: 10V375000
SEAT BELTS
THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Campaign Number: 10V375000
Manufacture: GENERAL MOTORS CORP.
Components: SEAT BELTS
Summary

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.

Notes

GM'S RECALL NO. N100243. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

17/03/2014
CAMPAIGN NUMBER: 14V118000
AIR BAGS:SIDE/WINDOW
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Campaign Number: 14V118000
Manufacture: General Motors LLC
Components: AIR BAGS:SIDE/WINDOW
Summary

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/05/2014
CAMPAIGN NUMBER: 14V266000
SEAT BELTS
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Campaign Number: 14V266000
Manufacture: General Motors LLC
Components: SEAT BELTS
Summary

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/06/2015
CAMPAIGN NUMBER: 15V415000
STRUCTURE:BODY:HATCHBACK/LIFTGATE
If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Campaign Number: 15V415000
Manufacture: General Motors LLC
Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary

General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/04/2021
CAMPAIGN NUMBER: 21V246000
AIR BAGS:CRITICAL FASTENERS
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Campaign Number: 21V246000
Manufacture: General Motors, LLC
Components: AIR BAGS:CRITICAL FASTENERS
Summary

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/10/2021
CAMPAIGN NUMBER: 21V782000
AIR BAGS:FRONTAL
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V782000
Manufacture: General Motors, LLC
Components: AIR BAGS:FRONTAL
Summary

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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