EN

2010 Chevrolet HHR 2-DR. Panel Truck w/SAB

4
Recalls
478
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

478 Complaints

for 2010 CHEVROLET HHR
11/08/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNVADGB9AS******
Summary

The contact owns a 2010 Chevrolet HHR. The contact stated that while the vehicle was parked outside, the odor of fuel was present inside the home. Upon inspection, it was discovered that fuel had leaked from the rear passenger’s side of the vehicle onto the ground. The vehicle was taken to the local mechanic who diagnosed that the fuel line had failed to cause fuel leakage. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 112,000.

10/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAHDM3AS******
Summary

Near 110,000 miles on my 2010 HHR SS I began noticing a gasoline smell and leaks under the car, and the engine was sputtering and nearly conking out under acceleration. The repair shop diagnosed it as a rusted and leaking fuel line under left rear seat, and a failed high pressure fuel pump probably due to the fuel leak. Fuel lines were replaced. Cost was too high to replace the HP fuel pump at this time.

10/15/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

The contact owns a 2010 Chevrolet HHR. The contact stated after parking the vehicle, he noticed a fuel leak on the rear driver’s side. The contact stated no warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 49,850.

08/04/2021
Components: STEERING
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

While driving, my power steering fluid light indicator came on making it really hard to turn. After parking and turning the car on the steering wheel went back to normal. I had my mechanic to check my steering fluid and I did not need any added. This has happened 3 times while driving my car and I refuse to drive my car. Is there a recall on this the power steering?

07/14/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

The contact owns a 2010 Chevrolet HHR. The contact stated that the odor of fuel was present outside of the vehicle. Upon inspection, fuel was discovered leaking from the corroded and rusted fuel lines located near the rear driver’s side of the vehicle. The vehicle was examined by an independent mechanic who diagnosed that the fuel lines needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted regarding the failure. The failure mileage was 133,000.

06/02/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB8AS******
Summary

Leaking fuel tank and lines. Very hazardous smell and liquid performance of vehicle won't start.

05/25/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB5AS******
Summary

The fuel lines are corroded and leaking from several areas. The cost to replace all the fuel lines is $1000.00 . I cant sell it, trade it in, or drive it in this condition as even a minor fender bender could ignite the fuel and cause the car to explode with me inside. Cliffords car care center is a AAA recommended service center has inspected and confirmed the defective fuel lines. Parts are in high demand as thousands of HHR and Cobalt owners are having the same problem with corroded, leaking fuel lines. I have to wait 3 to 10 days to receive the parts. I have owned many cars and my last car I owned for 21 yrs and none have ever had a problem with leaking and corroded fuel lines. This is a known defect as hundreds of thousands of HHR and Cobalt owners have already reported this issue and an investigation is currently underway. A recall is needed and I should be refunded the cost of this repair.

05/14/2021
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB6AS******
Summary

THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, HE DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE. THE FUEL ODOR WAS ALSO DETECTED WHEN THE VEHICLE WAS PARKED HOWEVER, THERE WAS NO VISIBLE FUEL LEAK ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A FUEL LINE LEAK NEAR THE REAR DRIVER'S SIDE TIRE THAT HAD RUSTED FUEL LINES CAUSED BY AN ENCLOSED NYLON BLOCK THAT SUPPORTED THE FUEL LINES. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

04/13/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAEDB4AS******
Summary

NOTICED STRONG ODOR OF GASOLINE UPON EXIT OF VEHICLE AFTER DRIVING APPROXIMATELY 1 MILE. PUDDLING OF GAS IN FRONT OF LEFT REAR TIRE. FUEL LINE HAD RUSTED OUT. ORIGINAL OWNER, UNDER 100K MILES. VEHICLE WAS NEVER IN AN ACCIDENT.

01/25/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3GNBADDM5AS******
Summary

3/8" STEEL FUEL SUPPLY LINE AT R/R TIRE AREA ROTTED OUT DO TO A COVERING PUT ON BY FACTORY. IT CAUSED WATER MOISTURE TO COLLECT AND ROTTED OUT THE STEEL LINE CAUSING A FUEL LEAK NEAR EXHAUST PIPE. CAN SEE FUEL DIPPING ON GROUND WHEN ENGINE IS RUNNING AND CAR IS PARKED.

12/22/2020
Components: ENGINE
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

WATER PUMP

12/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

VEHICLE WAS NOTICED TO BE LEAKING FUEL NEAR DRIVER'S SIDE REAR WHEEL WHEEL. BROUGHT TO DEALERSHIP TO REPAIR & WAS NOTIFIED THAT FUEL LINE WAS CORRODED & NEEDED TO BE REPLACED TO KEEP FROM LEAKING FUEL ALL OVER DRIVEWAY, ROADWAYS & PARKING LOTS. WAS A CONSTANT STEADY LEAK WORSENING OVER TIME, OCCURING WHEN STATIONARY OR MOVING.

12/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAHDM4AS******
Summary

FUEL LINES RUSTING THROUGH AND LEAKING IN FRONT OF LEFT REAR WHEEL.

11/24/2020
Components: AIR BAGS
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBADDM3AS******
Summary

THE AIR BAG SENSOR LIGHT COMES ON RANDOMLY . THIS HAS BEEN HAPPENING FOR ALMOST A YEAR NOW. I SAW TODAY ON THE NEWS THAT GM HAS RECALLED MANY VEHICLES FOR AIR BAG PROBLEMS HOWEVER, AFTER USING THIS SITE MY VEHICLE IS NOT SHOWING RECALLED. ANY SUGGESTIONS?

11/07/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I HAD DROVE THE NIGHT BEFORE AND WAS SMELLING GAS BUT I THOUGHT IT WAS MY BACK PACK BLOWER GOT UP AND STARTED MY CAR THE NEXT DAY 15 20 MIN COME BACK OUT GAS POURING OUT BY THE DRIVER REAR TIRE LIKE A WATERFALL AND JUST GAS EVERYWHERE THOUGHT IT HAD BEEN RAINING SERIOUSLY JUST FILLED UP THE NIGHT BEFORE

10/24/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV8AS******
Summary

SUSPICION OF A FUEL LEAK WAS NOTICED BY OUR NOSES ABOUT A MONTH AGO. VISUALLY CONFIRMED 10-22-20 VIA VISUAL INSPECTION AFTER FUEL POOLS DEVELOPED AFTER VEHICLE USE AND PARKING IN GARAGE. APPEARS TO BE THE FUEL RETURN LINE, TOP LINE, NEAR THE LEFT REAR WHEEL IN THE AREA WHERE THERE IS HEAT SHIELDING ON THE LINES. I HAD THOUGHT THAT A FLEX FUEL VEHICLE WOULD HAVE HAD EXTREMELY CORROSION RESISTANT FUEL LINE MATERIAL. APPARENTLY NOT. A PERCEIVED VALUE AT TIME OF PURCHASE FROM THE NEW CAR DEALER DOESN'T EXIST. THERE IS A LOSS OF FUEL ECONOMY, AND AN INCREASED RISK TO THE VEHICLE AND GARAGE AND ATTACHED HOME. THERE IS ALSO THE OFFENSIVE FUMES. REDUCED VALUE OF THE AUTO AND REPAIR/REPLACEMENT EXPENSE THAT WILL BE SIGNIFICANT. LEAKING FUEL ALSO APPEARS TO HAVE ACCELERATED CORROSION OF OTHER MATERIALS IN THE AREA IT AFFECTS.

10/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

GAS IS LEAKING ON LEFT HAND SIDE BY THE BACK WHEEL. THE CAR SMELLED OF GAS AND WAS IN A PARKED POSITION WHEN I NOTICED THE LEAK. UPON INSPECTION IT WAS DETERMINED THE LINE WAS CORRODED AND IT WAS LEAKING DIRECTLY FROM THE LINE.

10/06/2020
Components: STRUCTURE
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

BACK PASSENGER SIDE DOOR WILL NOT LATCH CLOSED. STAYS UNLATCHED WHILE STATIONARY OR IN MOTION. WHILE NOT LATCHING IT DOES NOT SEAL AGAINST RAIN OR FUMES. DOOR CAN OPEN WHILE IN MOTION OR WHILE STATIONARY THUS ALLOWING PASSENGERS OR CONTENTS TO FALL OUT OF CAR.

08/17/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADBXAS******
Summary

FUEL LINE LEAKING BY DRIVER SIDE REAR TIRE

08/17/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

DURING A ROUTINE OIL CHANGE, MY MECHANIC NOTICED THAT THERE WAS RUSTING AND CORROSION ON MY FUEL LINE BY MY DRIVER-SIDE, REAR TIRE. THERE IS A LARGE AMOUNT OF BUILT UP CONDENSATION AROUND THE CORROSION AND HE SAID THAT IF IT IS NOT ALREADY LEAKING FUEL, IT WILL BE SOON. AFTER FURTHER RESEARCH I FOUND OUT THAT THIS IS A WIDESPREAD ISSUE AMONG COLBALTS AND HHRS. I'M CONCERNED ABOUT POTENTIAL FIRE WITH FUEL LEAKAGE HAPPENING AROUND MY CAR AND IN MY GARAGE.

08/14/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADBXAS******
Summary

MY 2010 CHEVY HHR IS LEAKING GAS AT A FAST PACE FROM THE FUEL LINE NEAR THE REAR WHEEL. I SMELLED A STRONG GAS ODOR AND AFTER PARKING I NOTICED PUDDLE AND DRIPPING NEW MY REAR WHEEL. IT WAS GAS. I TOOK IT TO A SERVICE SHOP AND THEY CONFIRMED THAT THE FUEL LINE WAS WORN AND BROKEN.

08/11/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

WENT FOR NORMAL INSPECTION TODAY AND WAS TOLD FUEL LINE OVER RESAR WHEEL WELL HAS STARTED TO LEAK DUE TO RUSTING THROUGH.HAVE INSPECTION REPORT FROM MECHANIC IF NEEDED.

08/04/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

BRAKES MAKING LOUD NOISE WHEN APPLYING BRAKES AT 40-60 MPH. WAS DRIVING.

07/21/2020
Components: STEERING
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

RECENTLY, WITHOUT WARNING, I LOOSE THE POWER STEERING AND THE SIGN "POWER STEERING " COMES ON. IT BECOMES VERY DIFFICULT TO MAKE A TURN. WHEN I STOP THE CAR AND RESTART IT, THE STEERING IS BACK TO NORMAL BUT AFTER A FEW SECONDS IT GOES OUT AGAIN. THAT HAS BEEN HAPPENING FOR THE LAST 1 OR 2 WEEKS. I CALLED THE DEALER YESTERDAY AND TOLD THEM ABOUT IT AND ASKED IF THERE WAS A RECALL, THEY SAID THAT MY VIN NUMBER WAS NOT AFFECTED BY IT. I KNOW FROM RESEARCH THAT QUITE A FEW CARS HAD THE SAME PROBLEM AND THAT THERE WAS A RECALL. HOW DO THEY KNOW THAT MY VIN NUMBER IS NOT AFFECTED BY IT. CAN YOU PLEASE INVESTIGATE IT? THANK YOU!

07/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

I SEE THAT THERE IS AN INVESTIGATION OF FUEL LINE LEAKS DUE TO RUSTED LINES FOR CHEVY HHR MODELS. I HAD TO HAVE THE FUEL LINE ON THIS VEHICLE REPLACED LAST YEAR BECAUSE OF A LEAK ALSO. SINCE 2010 IS NOT ONE OF THE MODEL YEARS LISTED IN THE REPORT, I CAN SEND BILLING DETAIL IF REQUESTED.

07/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAAD8XAS******
Summary

DISCOVERED ACTIVE FUEL LINE LEAK NEAR REAR DRIVER SIDE WHEEL OF VEHICLE WHEN PARKING VEHICLE. LEAK WOULD BE MOST ACTIVE AFTER MOVING THE CAR AND SEEMED TO EVENTUALLY STOP WHILE CAR WAS PARKED. CONTACTED DEALERSHIP. DEALERSHIP CONFIRMED LEAK AND REPLACED PORTIONS OF FUEL AND EVAPORATOR LINES AT MY COST TO THE TUNE OF APPROXIMATELY $450 PARTS AND $450 LABOR. I MENTIONED THIS SHOULD BE SEEN AS A CONSUMER SAFETY ISSUE. THEY SAID THEY CHECKED RECALLS. A WEEK LATER I NOTED A SAFETY AGENCY PROBE IN TO 2008-2009 HHR AND 2008-2010 COBALT. THIS COULD POTENTIALLY EXPAND THE MODEL YEARS FOR HHR TO THE SAME MODEL YEARS AS THE COBALT. NOTE: IN THE VIN, ENTERED INCORRECT...THE ALPHANUMERIC BEFORE X SHOWS AS 8 BUT SHOULD APPEAR AS B.

05/26/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

OUR CHEVY HHR 2010 HAS BEEN DYING AND STALLING OUT ON US WHILE WE ARE DRIVING IT, THE ONLY TIME IT HAD POWER GOING TO IT WAS WHEN IT WAS BEING JUMPED. EVEN THEN SOON AS THE CABLES WERE UNHOOKED IT WOULD JERK THEN DIE RIGHT AWAY. IT SEEMED AS IF MOST OF THE LIGHTS INSIDE AND OUTSIDED OF THE TRUCK ONLY WOULD FLASH WHILE JUMPING IT, THEN NOTHING. IT WAS ALSO VERY DIFFICULT TO TURN THE STEERING WHEEL, AND EVERYTHING BASICALLY SEEMS LIKE IT'S MALFUNCTIONING. THIS HAS BEEN ON AND OFF FOR A FEW WEEKS NOW BUT I DON'T KNOW HOW TO FIX IT, NOR CAN I EVEN START IT AT THIS POINT,BUT I DEFINITELY DON'T FEEL SAFE DRIVING IT THE WAY IT IS RIGHT NOW BEING THAT IT POWERS COMPLETELY OFF WHENEVER IT WANTS TO. IT WAS IN MOTION A FEW TIMES ON CITY STREETS, AND IN MOTION TURNING WHEN IT DIED FOR THIS LAST TIME. ITS NOW PARKED ON A STREET UNABLE TO DRIVE IT. *TR

01/04/2020
Components: STEERING
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

VEHICLE INTERMITTENTLY LOSES POWER STEERING AT VARIOUS SPEEDS, FROM LOW TO HIGHWAY SPEEDS. MAKING THE VEHICLE VERY HARD TO STEER ESPECIALLY IN TURNS AND CORNERS, AND EXTREMELY DANGEROUS. THERE IS AN EXISTING RECALL (14V15300) FOR THIS EXACT ISSUE, BUT WHEN CALLING THE GM DEALERSHIP AND THE GM CUSTOMER SERVICE LINE I WAS TOLD THAT MY VEHICLES VIN WAS NOT AFFECTED BY THE RECALL. HOW, IF I AM HAVING THE EXACT SAME PROBLEM, IS IT NOT CONSIDERED A 'SAFETY ISSUE' FOR ME? BUT THEY WERE MORE THAN HAPPY TO SCHEDULE ME AN APPOINTMENT TO FIX THE 'KNOWN ISSUE', AT MY EXPENSE OF COURSE. MY VEHICLE ONLY HAS 61,000 MILES, SO THIS IS NOT A NORMAL 'WEAR AND TEAR' ISSUE. ESPECIALLY WHEN I FIND AN ARTICLE BY RUETERS IN WHICH THE VICE PRESIDENT OF GM'S GLOBAL VEHICLE SAFETY SAYS 'WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT," SAID JEFF BOYER, VICE PRESIDENT OF GM GLOBAL VEHICLE SAFETY. "WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH." VERY FRUSTRATING THAT A VIN IS WHAT DETERMINES MINE AND MY FAMILY'S SAFETY! GM NEEDS TO STAND BEHIND ALL THEIR VEHICLES WITH THIS PROBLEM, NOT JUST A SELECT GROUP...

12/21/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

ON GOING ISSUE OF BRAKE LIGHTS INTERMITTENTLY COMING ON WITHOUT TOUCHING BRAKE PEDAL. FIRST NOTICED SOMETHING WRONG BECAUSE CRUISE CONTROL WOULDN'T ACTIVATE. FOUND PROBLEM AT NIGHT WHEN I COULD SEE THE GLOW FROM MY BRAKE LIGHTS ON THE TOP INSIDE EDGE OF MY REAR HATCH. REPLACING BRAKE SWITCH ABOVE PEDAL DID NOT FIX PROBLEM. SOUNDS KIND OF FUNNY, BUT I GOT BRAKE LIGHTS TO GO OFF WHILE SETTING IN DRIVEWAY AND POUNDING MY CENTER CONSOLE OUT OF FRUSTRATION. INTERNET SEARCH FOUND OTHER GM VEHICLES WITH SIMILAR PROBLEMS AND FRUSTRATED OWNERS THAT TOOK VEHICLES TO DEALERSHIPS THAT DIDN'T FIX THEIR PROBLEM. ISSUE APPEARS TO BE CIRCUIT BOARD RELATED WITH CIRCUIT BOARDS LOCATED ON PASSENGER SIDE LOWER CENTER CONSOLE. A SHARP RAP WITH THE PALM OF MY HAND IN THAT AREA WILL ALWAYS GET THE BRAKE LIGHTS TO GO OFF WHEN THEY SHOULDN'T HAVE BEEN ON. DOESN'T HAPPEN OFTEN, BUT SEEMS CRAZY TO HAVE TO KEEP CHECKING TO SEE IF MY CRUISE WILL SET SO I KNOW IF MY BRAKE LIGHTS ARE ON. DEALERSHIP CLAIMS THEY HAVEN'T SEEN THIS PROBLEM, THOUGH AS I STATED EARLIER, INTERNET SEARCH WILL FIND OTHER GM OWNERS WITH SIMILAR ISSUE OF BRAKE LIGHTS ON WITHOUT TOUCHING BRAKE PEDAL. HAVE HAD ISSUE SETTING STILL OR MOVING. HAVE HAD CRUISE KICK OFF GOING DOWN THE ROAD WHEN THE BRAKE LIGHTS CAME ON WITHOUT TOUCHING THE BRAKE PEDAL.

12/21/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

FOUND GAS DRIPPING UNDER CAR NEAR REAR DRIVERS SIDE WHEEL AREA. INSPECTION FOUND RUSTED GAS LINES NEAR EXHAUST PIPE AREA. RUST WAS MOST SEVERE WHERE FACTORY HEAT INSULATION WAS WRAPPED AROUND LINES NEAR EXHAUST AREA. INSULATION APPEARED TO HAVE LET DEBRIS COLLECT AROUND GAS LINES. INTERNET SEARCH FOUND SEVERAL OTHER HHR OWNERS WITH SIMILAR ISSUES.

10/22/2019
Components: STEERING
Incident Date: 05/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHAMPION CHEVROLET (LOCATED AT 800 KIETZKE LN, RENO, NV 89502, 775-636-9328) AND WAS INFORMED THAT THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/20/2019
Components: STEERING
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

2010 CHEVY HHR LT WITH 76,500 MILES. SUDDEN LOSS OF POWER STEERING WHILE DRIVING. UPON DOING RESEARCH THIS IS A WELL KNOWN PROBLEM BY GM AND THEY REFUSE TO WARRANTY THE DEFECT OR PERFORM A RECALL. UNSAFE TO DRIVE WHEN POWER STEERING SUDDENLY QUITS ON HIGHWAY. WAS DRIVING APPROX. 60 MILES PER HOUR ON THE HIGHWAY WHEN LIGHT CAME ON DASH AND LOST POWER STEERING. STEERING TO A LOT OF EFFORT.

10/02/2019
Components: ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE SERVICE AIR BAG INDICATOR ILLUMINATED. ALSO, THE WINDOWS DID NOT ROLL DOWN AND THE SPEAKERS DID NOT WORK. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CALLED, BUT DID NOT CALL BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

08/01/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV0AS******
Summary

WHILE DRIVING MY 2010 CHEVY HHR, I HAD JUST EXITED THE HIGHWAY AND WAS ENTERING THE SPEEDWAY FUEL STATION, MY STEERING JUST SEEMED TO LOCKUP ON ME AND A DASH ALERT FLASHED "SERVICE ESC" THEN I SUDDENLY LOST ALL POWER! IN ORDER TO AVOID ANY MAJOR TRAGEDY LIKE COLLIDING WITH A GAS PUMP OR ANOTHER VEHICLE, I WAS ABLE TO RUN IT INTO THE CURB I FELT LIKE MY ARMS WERE NEARLY RIPPED FROM THE SOCKETS. AFTER HAVING IT TOWED TO MY HOME AND THE FOLLOWING DAY TOWED TO A MECHANIC. DISCOVERED THAT THE EXPERIENCE WAS NOT EXCLUSIVELY MINE, APPARENTLY SOME 444 OTHERS HAD AS WELL. I CHECKED FOR RECALL NOTICES WAS TOLD THAT THE RECALLS WERE CLOSED AND REPAIRS WERE DONE. I WOULD LIKE TO KNOW BY WHOM, WHEN AND WHERE EXACTLY! IT OBVIOUSLY WAS NOT DONE PERMANENTLY NOR SATISFACTORILY AS I'M VERY SORE NOW, BUT COULD HAVE BEEN KILLED!

07/24/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

AIRBAG SYSTEM SERVICE IS ILLUMINATED ON THE DASHBOARD HOWEVER ALL THE SENSORS WERE REPLACED SEVERAL TIMES AS LONG AS IT SAYS SERVICE AIRBAGS THE SYSTEM IS NOT ACTIVE NOR WORKING SO A CRASH IS GUARANTEED TO KILL YOU AND THE SEATBELT RETRACTION SYSTEM IS ALSO AFFECTED IT EXTENDS FINE BUT IN THE EVENT OF A CRASH IT WILL NOT LOCK EVEN UNDER HARD BRAKING THIS SAME PROBLEM EXISISTS SO IF IT WONT LOCK YOU WILL FEEL THE STEERING WHEEL ON YOUR FACE AND CHEST I HAVE MADE A CHEVY DEALER AWARE OF THIS BUT THEY SAID DONT WORRY THE SYSTEM WILL WORK FINE IGNORE THE SERVICE AIRBAG WARNING VEHICLE IN MOTION ON CITY STREET OR HIGHWAY DRIVING THE VEHICLE DOES NOT MATTER SYSTEM HAS A FLAW IN IT AND GM WONT FIX IT

06/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

FUEL LINE RUSTED OUT AT 8 YEARS OLD. JUST BEHIND PASSENGER DOOR. NEXT TO EXHAUST PIPE.

05/29/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV4AS******
Summary

SERVICE AIR BAGS COMES ON SOMETIMES SAYING I NEED TO GET IT SERVICED ONLY COMES ON WHEN CAR HAS JUST BEEN STARTED . SOMETIMES GOS OUT SOMETIMES DON'T THEN SENDS SERVICE CODE ON MAIN DISPLAY. ALSO RADIO SHORTS OUT CAUSE DRIVER TO BE DISTRACTED TRYING TO FIGURE OUT WHAT HAPPEN CHANGING FROM CD TO FM TO AUXILIARY ON ITS OWN.

05/03/2019
Components: STEERING
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

ELECTRIC POWER STEERING QUITS WORKING AT TIMES MAKING STEERING DIFFICULT. WHEN THIS HAPPENS A CHIME SOUNDS AND A MESSAGE APPEARS ON THE INSTRUMENT PANEL. THERE HAVE BEEN RECALLS ON OTHER MODELS AND MAYBE EVEN THIS MODEL BUT FOR SOME REASON IT DOES NOT REGISTER FOR MY VIN . I HAVE NOT BEEN INVOLVED IN A ACCIDENT.

04/13/2019
Components: STRUCTURE
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV7AS******
Summary

THE DOOR HANDLE IS MADE OF PLASTIC AND IT FAILS. THE PLASTIC CRACKS AND YOU CAN'T OPEN THE DOOR FROM THE INSIDE. MINE BROKE. WHAT IF SOMEONE GOT CAUGHT IN A FLASH FLOOD AND YOU LOSE POWER TO YOU WINDOW. YOU DIE. I THINK THIS IS A SAFETY ISSUE AND GM ADDRESS THE SAME PROBLEM WITH THE SSR. THEY REPLACE THE SSR HANDLES WITH METAL. THERE ARE 40,000 MEMBERS ON THE HHR FORUM AND A LOT MORE CARS ON ROAD. PLEASE ADDRESS THIS ISSUE. IT'S SCARY THAT ONE PULL ON YOU DOOR HANDLE AND YOU CAN'T GET OUT UNLESS YOU OPEN THE WINDOW OR CRAWL OUT THE OTHER SIDE.

04/06/2019
Components: STRUCTURE
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV7AS******
Summary

PASSENGER INSIDE DOOR HANDLE IS MADE OF PLASTIC AND CRACKED. ONLY WAY TO GET OUT OF THE CAR IS TO OPEN WINDOW AND USE OUTSIDE DOOR HANDLE. IF THE WINDOW FAILS YOU NEED TO EXIT THE DRIVER SIDE. THE VEHICLE WAS PARKED.

04/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

FUEL LINE RUSTED OUT. THE CAR IS ONLY 9 YEARS OLD AND I GOT STUCK IN THE COUNTRY

03/02/2019
Components: STEERING
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

THE IGNITION IS LOCKING KEY IN. ALSO THIS IS CAUSING MY BATTERY TO DIE .

11/23/2018
Components: SERVICE BRAKES
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBADDM7AS******
Summary

I WAS APPROACHING A RED LIGHT ON ALDI DR. AND ROUTE 48.WHEN I APPLIED MY BRAKES THE PEDAL WENT TO THE FLOOR RESULTING IN RUNNING THRU THE LIGHT STOPPING IN THE MIDDLE OF INTERSECTION OF ROUTE 48 AFTER USING EMERGENCY BRAKE TO GET STOPPED.IT WAS A MIRACLE THAT I DIDNT CAUSE AN ACCIDENT.I DO HAVE A PA. CERTIFIED INSPECTION MECHANICS LICENSE.I GOT OUT OF CAR AND SEEN BRAKE FLUID RUNNING OUT OF RIGHT FRONT WHEEL WITH 4 WAYS ON I BACKED CAR OFF OF ROUTE 48 INTO HOME DEPOT PARKING LOT AND CHECKED OUT WHAT THE PROBLEM WAS.I SEEN THE CALIBER BRAKE HOSE HANGING DOWN TOWARDS THE GROUND WITH FLUID RUNNING OUT.I CALLED FOR A TOW TRUCK TO TAKE ME HOME.WHEN GETTING AUTO HOME I JACKED RIGHT FRONT OF CAR UP AND PLACED JACK STAND UNDER CAR.THEN REMOVED R-FRONT WHEEL AND SEEN THE THAT THE METAL CLAMP HOLDING THE BRAKE HOSE TO THE CAR RUSTED AWAY ,IT WAS PAPER THIN RESULTING IN THE HOSE BLOWING OFF.WITH ABS AND A SINGLE MASTER CYLINDER IT WAS A COMPLETE BRAKE FAILURE! I CONTACTED GENERAL MOTORS AND THE WERE SORRY ABOUT WHAT HAPPENED .I HAVE CHANGED BOTH FRONT BRAKE HOSES.THE BOTH HOSES WHERE UNDER $40.00 DOLLARS.THIS IS THE WORST BRAKE FAILURE THAT I HAVE SEEN IN MY LIFETIME! I AM IN MY 60S.I FILL THAT THE PUBLIC NEEDS TO NO ABOUT THIS BEFORE SOMEONE GETS KILLED OR HURT VERY BAD .I WAS GOING ABOUT 5 MILES AN HOUR WHEN THIS HAPPENED AND COULDNT STOP CAR.THE CHEVY COBALT AND HHR ARE ON THE SAME CHASSIS.I HAVE KEPT THE FAULTY BRAKE HOSE IF NEEDED IN THE FUTURE.I HOPE THAT THE PEOPLE THAT OWN THESE VEHICLES CAN BE NOTIFIED SOMEHOW. IT WILL BE NEARLY IMPOSSIBLE FOR THE MAJORITY OF PEOPLE TO STOP THESE VEHICLES WITHOUT BEING INVOLVED IN AN ACCIDENT . THANK YOU (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/16/2018
Components: AIR BAGS
Incident Date: 03/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TOTALED MY 2010 HHR IN 2014 AND NO AIRBAGS DEPLOYED.

11/09/2018
Components: STEERING
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

"ELECTRIC POWER STEERING ASSIST". MY VIN NUMBER IS NOT UNDER WARRANTY FOR THE SERVICE RECALL NUMBER 11415 ELECTRIC POWER STEERING ASSIST.THAT SHOULD BE SERVICED UNDER SAFETY RECALL 10023 PRIOR TO MAY 31,2010. I OWN A 2010 CHEVY HHR (NON-TURBO) AND THE POWER STEERING ASSIST HAS FAILED.

11/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

THE FUEL LINE RUSTED OFF THE CAR. THIS IS A KNOWN PROBLEM WITH GM VEHICLES DUE TO THE WRAP THAT GM WRAPPED AROUND THE FUEL LINES. PLEASE HELP ME FIND A RESOLUTION TO THE ISSUE THAT IS CAUSED BY THIS GM ISSUE.

10/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

GAS SMELL COMING FROM THE VEHICLE AND TROUBLE STARTING. IDENTIFIED A LEAK COMING FROM THE UNDERSIDE BACK OF THE CAR. GAS SMELL HAPPENS WHEN DRIVING, STRONG WHEN IDLING, STRONGEST JUST AFTER STOPPING. WENT TO RESEARCH THE PROBLEM ONLINE AND FOUND THAT THIS IS MORE THAN COMMON. IT'S AN EPIDEMIC.

10/05/2018
Components: STEERING
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS ABLE TO BE STEERED. THE VEHICLE WAS TAKEN TO SHERMAN CHEVROLET CADILLAC (600 E LAMBERTH RD, SHERMAN, TX 75090, (903) 209-2353) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,000.

08/19/2018
Components: AIR BAGS
Incident Date: 08/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB4AS******
Summary

KNOW PROBLEM ON CONNECTORS TO AIR BAGS GIVES 2 CODES B0019-0D AND B0010-04 STATES THAT THIS KNOW PROBLEM CAN STOP DEPLOYMENT OF AIR BAGS. UPON LOOKING PROBLEM UP THIS IS VERY COMMON ON THIS CAR AND THE MANUFACTURER KNOWS OF IT. THIS IS SAFETY AND SHOULD BE FIXED BY THEM BEFORE SOMEONE GETS HURT.

08/09/2018
Components: STEERING
Incident Date: 08/04/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 10 MPH, THE POWER STEERING ABILITY SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. AFTER FIVE MINUTES, THE VEHICLE RESTARTED NORMALLY AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO RYDELL CHEVROLET (18600 DEVONSHIRE STREET, NORTHRIDGE, CA 91324) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,208. THE VIN WAS NOT AVAILABLE.

08/06/2018
Components: STEERING
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE ELECTRIC POWER STEERING FAILED. ONCE THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, THE POWER STEERING RETURNED TO NORMAL. THE FAILURE RECURRED. THE DEALER (MICHAEL CHEVROLET, 5735 N BLACKSTONE AVE, FRESNO, CA 93710, (559) 431-6001) STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000.

07/28/2018
Components: STEERING,ENGINE
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

KEY LOCKS IN THE IGNITION IN THE ON POSITION AND CAR CUTS OFF WHILE DRIVING

07/23/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

APPROXIMATELY TWO MINUTES AFTER LEAVING A CITY PARKING LOT DURING THE PROCESS OF MAKING A LEFT TURN ON A BUSY FOUR LANE ROAD A CHIME WAS HEARD AND THE DISPLAY READ POWER STEERING. AT THIS POINT THE POWER ASSIST WAS LOST AND THE CORNERING STEER EFFORT WAS VERY STRONG. I REDUCED SPEED CAUSING TRAFFIC DIFFICULTIES BUT WAS ABLE TO STEER BACK INTO THE LANE. DROVE SLOWLY DOWN STREET. PULLED OVER AND SHUT OF CAR. RESTARTED CAR AND POWER ASSIST RETURNED AND ALARM WAS CLEARED. CAR HAS 72,900 MILES ON IT. IT IS MY WIFE'S VEHICLE AND AS SHE WAS A PASSENGER DURING THIS INCIDENT SHE WILL NOT OPERATE IT NOW. HAVE DRIVEN IT FOR A WEEK WITH NO RE-OCCURRENCE. IF UNPREPARED THIS FAILURE COULD HAVE SERIOUS CONSEQUENCES.

06/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAHDMXAS******
Summary

THE FUEL LINE RUSTED OUT IN FRONT OF DRIVERS SIDE REAR TIRE, SPRAYING A FINE STREAM OF GAS WHEN UNDER PRESSURE. I UNDERSTAND THIS IS A COMMON PROBLEM WITH HHR'S, LUCKILY, I CAUGHT IT EARLY COMPARED TO OTHERS. VEHICLE HAD JUST OVER 100,000 MILES AT THE TIME, AND HAS BEEN VERY WELL TAKEN CARE OF.

05/28/2018
Components: AIR BAGS
Incident Date: 03/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

MY AIRBAG LIGHT CAME ON CAUSING THE AIRBAG NOT ABLE TO OPERATE. BECAUSE MY VEHICLE WAS NOT PART OF THE RECALL IT DID HAVE ISSUES WITH THE WIRING STATING IT WAS CORRODED. IT COST A LOT OF MONEY TO HAVE THESE DEFECTS CORRECTED AND WAS TOLD NO SUCH RECALLS EXIST ON THE AIRBAG.

05/11/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV6AS******
Summary

ON APRIL 25,2018, WHILE DRIVING ON THE FREEWAY RT PASSENGER BACK DOOR OPENED, NO INDICATOR LIGHT CAME ON DASH BOARD TO SHOW RT BACK DOOR AJARED... ON APRIL 19,2018 WHILE DRIVING ON CITY STREET RT FRONT PASSENGER DOOR OPENED, NO INDICATOR LIGHT APPEARED ON DASH. BOTH RT FRONT AND BACK PASSENGER DOORS OPENED WITH IN FIVE DAYS APART WHILE DRIVING.I WAS INFORMED BY DEALERSHIP THAT THE VEHICLE WAS OLD. CAUSE: FAULTY LATCH SPRING LOADER A15 BODY & ELECTRICAL, 10470C LOCK, REPLACED RT FRONT PASSENGER DOOR LATCH ASSEMBLY. I PURCHASED IT IN 2011AND THE PRESENT MILEAGE IS 17,000MI. I FEEL IF THE HATCH DOOR OPENS WHILE ON THE FREEWAY AND MY WHEEL CHAIR ROLLS OUT A FATAL ACCIDENT WOULD OCCUR. I FEEL THE MATERIAL USED IN THE LATCH SPRING LOADER AND DOOR LATCH ASSEMBLY IS UNSAFE. PARTS SHOULD BE RECALLED AND REPLACED BY THE MANUFACTURER, AS WELL AS NOTIFYING OWNER.THANK U FOR YOUR HELP.

04/15/2018
Components: AIR BAGS
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDVXAS******
Summary

TAKATA RECALL 4/11/2018 PURCHASED CAR. DEALER DID A SAFTEY INSPECTION ON THIS USED HHR .IN MY DRIVE HOME ON EXPRESSWAY AIR BAG LITE CAME ON @ 59 MILES DRIVEN AFTER THE PURCHASE. I CHECKED AND NOW SEE THERE ARE TONS OF ISSUED COMPLAINTS ON THE LT HHR MODEL. PLEASE RESPOND

03/02/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

A FAINT NOISE WAS HEARD AND I PULLED THE VEHICLE OVER TO THE SIDE OF ROAD WALKED AROUND THE ENTIRE VEHICLE LOOKING TO SEE IF ANYTHING STOOD OUT, ASSESSED THE TIRES, ENGINE AND NOTHING APPEARED TO BE WRONG. I PROCEEDED TO GET ON THE RAMP ON AND AS I WENT THROUGH THE TOLL BOOTH DRIVING AROUND 40 MPH, THE CAR ACCELERATED TO A SPEED OF ABOUT 87 MPH, THE STEERING COULD NOT BE CONTROLLED IT WAS ALMOST AS IF IT WAS IN A LOCKED POSITION. ONCE THE VEHICLE TOOK OFF AT THE HIGH SPEED, IT THEN CAME ALMOST TO A COMPLETE STOP. THE SOUND OF THE ENGINE WAS REVVING BUT THE SPEED WAS NOT SUPPORTING THE SOUND. I PROCEEDED TO BRAKE, USE THE ACCELERATOR AND WAS GOING BACK AND FORTH BETWEEN THE TWO FUNCTIONS BUT NEITHER WOULD WORK. SCARED TO GO INTO THE FLOW OF HEAVY TRAFFIC, I PLACED THE VEHICLE IN NEUTRAL WHICH ALLOWED ME TO ROLL DOWN THE RAMP AND ONTO THE SHOULDER. I THEN TURNED THE VEHICLE OFF AND LET IT SIT AND ATTEMPTED TO TURN IT BACK ON TO REMOVE IT MORE OUT OF THE DRIVING LANE, BUT THE VEHICLE WOULD NOT MOVE

02/01/2018
Components: STEERING
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

CAR LOST POWER STEERING & STEERING SYSTEM LIGHT CAME ON . OUR MECHANIC ADVISED 'GO TO CHEVROLET, IT'S A RECALL BUT THEY REFUSED TO FIX FREE & CHARGED $268.17 FOR FIX . CLAIMED IT WAS TURBO BUT WHAT'S THE DIFFERENCE? CAN I GET REIMBURSED? WEB SITE SAYS THIS YEAR WAS RECALLED.

01/05/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

FIRST MY AIRBAG SYSTEM STARTED COMING ON SAYING SERVICE AIRBAGS AND THE SENSORS ARE ALL NEW, SECOND THE SERVICE ESC COMES ON INTERMITTENTLY CAUSING VEHICLE TO SHIFT EXTREMELY HARD FROM 1ST GEAR (AUTOMATIC TRANNY) BRAKING SYSTEM WAS WORKING FINE AND ALL OF A SUDDEN THE BRAKE PEDAL GOES TO THE FLOOR NO BRAKES AND THE FLUID IS FULL AND THE SYSTEM WAS WORKING JUST FINE AFTER MAKING GM AWARE OF THIS THEIR RESPONSE TO IT ALL IS THE VEHICLE IS OUT OF WARRANTY AND THERE IS NOTHING THEY CAN DO BUT THIS WAS AN ISSUE FROM DATE OF MFG AND GM REFUSES TO FIX OR CORRECT THE ONGOING ISSUES ALL OF THESE THINGS HAVE HAPPENED ON CITY STREETS AND HIGHWAYS IF NHTSA CANT HELP WITH THIS ISSUE THEN I HAVE NO WHERE LEFT TO TURN EXCEPT EITHER TO A MORGUE OR A SCRAP YARD

12/10/2017
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

THE CAR WAS PURCHASED IN JANUARY 2016 & WAS GAVE TO ME VIA MY GRANDPAS WILL AFTER HE PASSED AWAY IN JULY 2016. THE CAR NEVER RAN CORRECTLY & IT WAS PARKED FOR A TOTAL OF 9 MONTHS, WHILE GETTING WORKED ON IN THE MEANTIME. IVE PUT ALMOST 1000 INTO THIS CAR & REPLACED EVERY PART IT NEEDED. NOW THE CAR WONT START & SHOWS THE AIR BAG ICON IS ALWAYS ON WHILE THE CAR TELLS ME THAT MY ECS IS "OFF" & SERVICE ECS. I OWN THE VEHICLE & IT IS PAID OFF.

12/06/2017
Components: SERVICE BRAKES
Incident Date: 11/29/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

ON NOVEMBER 29TH, 2017 I WAS DRIVING SOUTH ON THE HIGHWAY AND I WAS ABOUT 200 FEET BACK WHEN I NOTICED THAT THE BREAKS WENT DOWN TO THE FLOOR BOARD AND I FREAKED OUT AND DIDNT KNOW WHAT TO DO. THERE WAS KNOW LIGHT THAT CAME ON FOR BREAK OR ABS LIGHT. I HIT A CAR IN FRONT AT THE STOP LIGHT AHEAD AND RAN INTO TO HER MY CAR IS TOTALED. I HAD A TOW TRUCK COME AND GET THE CAR AND HE SAID AS WELL THERE WERE NO BREAKS WHAT SO EVER. ABOUT TWO WEEKS AGO I WAS NOTICING MY CAR WAS ACTING UP WITH THE ELECTRICIAL SYSTEM I HAD A OFFICER AT THE HOSPITAL COME OUT AND HELP ME AND HE SAID THATS WHAT IT LOOKS LIKE AND HE HAS NEVER SEEN THAT BEFORE.

11/27/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT'S SON OWNS A 2010 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER'S DOOR LATCH INADVERTENTLY DETACHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RAMEY AUTOMOTIVE, INC. AT (276) 964-2511 (2750 CLINCH ST, RICHLANDS, VA 24641), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. WHEN THE CONTACT ATTEMPTED TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE, THE DOOR HANDLE INADVERTENTLY DETACHED AS WELL AS THE REAR PASSENGER SIDE DOOR HANDLE. THE SAME DEALER WAS CONTACTED AGAIN, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

11/21/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/21/2017
Crash: No
Fire: No
Summary

WHILE DRIVING 25 MILES AN HOUR ON DRY FLAT PAVEMENT MY ESC ACTIVE LIGHT CAME ON. I HAD A VERY HARD TIME STEERING AND THE BRAKES WERE APPLYING THEMSELVES. I WAS DIFFICULT TO CONTROL. I WAS IN RUSH HOUR TRAFFIC IN THE MIDDLE LANE WITH NO WHERE TO PULL OVER. I AM LUCKY I DID NOT HIT ANYONE. AFTER 5 MINUTES OR SO IT WENT OFF.

11/07/2017
Components: STEERING
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

THE POWER STEERING LIGHT POPS ON AFTER YOU ARE DRIVING AND THE VEHICLE IS VERY HARD TO STEER.

10/27/2017
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2017
Crash: No
Fire: No
Summary

1) THE TURN SIGNALS HAVE FAILED TO CANCEL AFTER A TURN ON AN INTERMITTENT BASIS SINCE THE CAR WAS NEW. 2) RECENTLY, THE TURN SIGNAL WILL NOT HOLD IN THE ON POSITION ON A LEFT TURN AND HAS TO BE MANUALLY HELD DOWN TO ACTUATE THE SIGNAL FOR THE ENTIRE TURN. 3) AT THE SAME TIME, THE RIGHT SIGNAL WILL NO LONGER AUTOMATICALLY CANCEL AND HAS TO BE MANUALLY TURNED OFF AFTER A TURN. THESE ARE ISSUES BECAUSE YOU EITHER HAVE THE TURN SIGNAL NOT ON DURING A CROSS TRAFFIC TURN WHEN YOU THOUGHT IT WAS ENGAGED, OR YOU HAVE IT ON WHEN YOU THOUGHT IT HAD AUTOMATICALLY SHUT OFF.

10/08/2017
Components: STEERING
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

WHILE I'M DRIVING THE POWER STEERING GOES OUT ..IT COMES AND GOES ..HAPPENS VERY OFTEN ON MY 7 MILE DRIVE TO WORK EVERYDAY

09/23/2017
Components: STEERING
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

2010 CHEVY HHR @ 60000 APROXIMATE MILES THE POWER STEERING STOPS FUNCTIONING AFTER START UP. STEERING USUALLY STOPS FUNCTIONING AFTER 1 OR 2 MINS AFTER STARTING.. DOESNT MATTER IF CAR IS STANDING OR MOVING.

09/19/2017
Components: STEERING
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

ELECTRIC POWER STEERING INTERMITTENTLY STOPS WORKING. STARTING HAPPENING TODAY WHILE DRIVING ABOUT 30 MINUTES ON MOUNTAIN ROADS. STOPPED AND CHECKED FOR OBVIOUS ISSUES, AND FOUND NOTHING. RESTARTED AND IT WORKED FINE FOR 3-5 MINUTES THEN STOPPED AGAIN. RESTARTING AGAIN AND WORKED AGAIN FOR 3-5 MINUTES THEN FAILED. STOPPED AND VEHICLE WAS SHUT OFF FOR ABOUT 1 HOUR AND RESTARTED. THEN DROVE FOR ABOUT 1 HOUR AND IT DID NOT FAIL AGAIN TODAY

09/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

FUEL LINES ON THESE VEHICLES ARE EXPOSED WHICH HAS CAUSED RUSTING AND THE LINES BREAK. VEHICLE IS LEAKING GAS AND ONLY THE DEALER CARRIES THE PART

09/07/2017
Components: STRUCTURE
Incident Date: 09/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV3AS******
Summary

IN THE LAST 6 MONTHS I HAVE HAD BOTH FRONT DOOR HANDLES ONE ON THE DRIVERS SIDE AND ONE ON THE PASSENGER SIDE BREAK OFF. IT LOOKS BASED ON MY RESEARCH THIS IS A PROBLEM IN ALL HHR VEHICLES. THIS IS NOT SAVE NOT HAVING HANDLES ON THE INSIDE OF THE DOOR. I LIVE IN MICHIGAN AND WITH WINTER APPROACHING I NEED TO HAVE HANDLES ON THE INSIDE

09/07/2017
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

I HAVE HAD TO REPLACE THE HUB BEARINGS ON MY FRONT WHEELS, TWICE IN TWO YEARS. VERY LOUD NOISES AND CAR SHAKES VERY BAD WHEN TRYING TO STOP. FRONT BRAKES, HUB BEARINGS, PADS AND ROTORS REPLACED TWO YEARS AGO. NOW HAVE TO REPLACE THE HUB BEARINGS AGAIN.

08/31/2017
Components: ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

I AM EXPERIENCING INTERMITTENT PROBLEMS WITH THE GAUGES AND POWER STEERING AS WELL AS WARNING LIGHTS COMING ON AND LOSS OF COMMUNICATIONS TO THE D.L.C. CONNECTOR. IT MAY HAPPEN AT ANY TIME ANYWHERE.

08/21/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 20 MPH, THE ESC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN MAKING A SHARP TURN OR WHEN TRAVELING ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE INDEPENDENT MECHANIC WAS UNABLE TO REPAIR THE VEHICLE DUE TO NOT HAVING THE EQUIPMENT TO PROPERLY REPAIR THE VEHICLE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 206,000.

08/05/2017
Components: EXTERIOR LIGHTING
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TAIL LIGHTS BURN OUR EVERY 5 DAYS. THE HOUSING FOR THE BULB MELTS AND THEN YOU CAN NOT GET A BULB IN .

07/29/2017
Components: LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

TWO OF THE INSIDE DOOR HANDLES HAVE SNAPPED OFF AND HAD TO BE REPLACED. THIS IS A SAFETY HAZARD. A MINOR FENDER BENDER COULD JAM THE DOORS AND THE HANDLES BE TOO WEAK TO OPEN THE DOOR MECHANISMS. IF A FIRE, OCCUPANTS WOULD PERISH. RECALL IN ORDER FOR ALL VEHICLES WITH PLASTIC INSIDE DOOR HANDLES. UPDATED 09/11/2017*JS

07/24/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

I PARKED MY CAR IN A PARKING SPACE, TURNED IT OFF AND REMOVED THE KEY. I OPENED THE DRIVER DOOR, STEPPED OUT WITH MY LEFT FOOT AND THE CAR STARTED ROLLING BACKWARD, KNOCKING ME BACK INTO THE DRIVER SEAT. I SLAMMED ON THE BRAKE, CHECKED THE GEAR AND NOTICED THE CAR WAS NOT IN PARK. RECENTLY WITHIN THE PAST 24 HOURS, I HAVE HAD INCONSISTENT POWER STEERING PERFORMANCE. I WAS DRIVING AT 45 MPH THEN SLOWED DOWN TO MAKE A RIGHT TURN INTO THE PARKING LOT. AS I ENTERED THE TURN, MY DASH WARNING SOUNDED AND DISPLAYED "POWER STEERING." FROM THAT POINT, I HAVE HAD INTERMITTENT POWER STEERING INTERRUPTION. I BOUGHT POWER STEERING FLUID ONLY TO DISCOVER (AFTER CHECKING ONLINE FOR THE LOCATION OF MY POWER STEERING RESEVOIR) THAT I HAVE AN ELECTRICAL POWER STEERING SYSTEM. THIS DISCOVERY LED ME TO THE 4 RECALLS SINCE THE MANUFACTURE OF MY VEHICLE... IGNITION FAILS AND POWER STEERING FAILS. I CHECKED MY VIN BUT IT COMES UP AS NO RECALLS ALTHOUGH MY CAR MEETS THE CRITERIA (2010 CHEVY HHR NON-TURBO). THIS VEHICLE IS NOT SAFE FOR ME TO DRIVE ESPECIALLY TO TRANSPORT MY CHILD/FAMILY. HOWEVER I AM FORCED TO DRIVE IT IN ORDER TO MAKE MY LIVING. I WILL TAKE A PHOTO OF THE WARNING MESSAGE AND UPLOAD IT WHEN I GET ANOTHER... AS I AM POSITIVE I WILL GET ANOTHER FAULT WARNING ON MY WAY TO WORK IN THE MORNING. MY VEHICLE WAS PURCHASED USED IN 2016... CURRENTLY THERE IS NO LIENHOLDER.

07/10/2017
Components: STEERING
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK TO A REPRESENTATIVE DUE TO THE AUTOMATED PHONE SYSTEM NOT FUNCTIONING PROPERLY. THE FAILURE MILEAGE WAS 84,000.

06/05/2017
Components: STEERING
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

LOSS OF POWER STEERING. POWER STEERING LIGHT COMES ON AND THEN LOSS OF POWER STEERING. I HAVE REPLACED THE RELAY SWITCH AND THAT HAS NOT WORKED. I HAVE SEEN (ON THE INTERNET) THAT THIS HAS BEEN A BIG PROBLEM. I SAW THAT THERE WAS A RECALL FOR 2009-2010

05/31/2017
Components: STEERING
Incident Date: 05/30/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TAKATA RECALL. THE CAR HAS A RECALL ABOUT THE POWER STEERING, . THIS WAS FOUND OUT WHEN A DEER HIT THE CAR AND IT WAS IN A SHOP, WAS NOT FIXED BY SHOP , NEED IT LOOKED AT CHEVY SAID IT WAS REPLACED A YEAR OR SO AGO THEN WHY IS IT ACTING UP? NEED IT LOOKED AT ASAP DAILY DRIVER.

05/23/2017
Components: AIR BAGS
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

THE SERVICE AIR BAG LIGHT CAME ON FOR THE PASSENGER SEAT DON'T KNOW IF IT'S A BAD FUSE OR SENSOR I WAS SITTING STILL WHEN THIS HAPPENED.

04/27/2017
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

THE INTERIOR DOOR HANDLES BEAK OFF - THERE HAVE BEEN TONS OF COMPLAINTS ONLINE ABOUT THIS SAFETY ISSUE. YOU CANNOT EXIT THE CAR FROM THE DOOR THE HANDLE HAS SNAPPED OFF WITHOUT EITHER GOING TO A DIFFERENT DOOR OR ROLLING DOWN WINDOW AND USING THE OUTSIDE HANDLE. 2 HANDLES HAVE BROKE NOW IN THE LAST YEAR.

04/20/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

"TAKATA RECALL" ONE OR MORE OF POWER WINDOWS DON'T WORK, MOST OF THE TIME. THE HEADLIGHTS. PARKING LIGHTS & TAI LIGHT DON'T WORK ALOT OF THE TIME. COMES ON THEN GOES OFF. MOST OF THE TIME, THE PASSENGER SIDE. PEOPLE WILL TELL ME THEY ARE NOT WORKING OR IF I PULL UP TO A STORE I CAN SEE ONE OF THE LIGHTS ARE OUT, THEN SOMETIMES THEY COME BACK ON. SEEMS THERE IS A SHORT SOMEWHERE! THIS IS MOVING OR STATIONARY BOTH & ANYWHERE I DRIVE.

04/13/2017
Components: STEERING
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 5 MPH OUT OF THE DRIVEWAY, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING COLUMN AND STEERING MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000.

04/04/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR WOULD NOT LOCK. THE DEALER DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER DOOR WOULD NOT LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

03/20/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

ESC IS WHAT IT SAID ON THE DASH. IT SOUNDED AS IF SOMETHING HAD CRAWLED AND WAS KEEPING THE VEHICLE FROM MOVING PROPERLY I LOOKED UP WHAT THE MEANING OF THE MESSAGE ON THE DASH AND IT SAID TRACTION CONTROL WARNING WHICH I HAD NO CLUE BUT WHEN I PULLED OVER WALKING AROUND THE CAR NOTHING SEEMED TO BE WRONG THE ENTIRE CAR WAS SHAKING IT WAS A SCARY EXPERIENCE AND THE CARS HAD TO GO AROUND ME. WHEN I RE-STARTED THE CAR THE MESSAGE WENT OFF AND THE CAR MOVED AS IF NOTHING HAPPENED.

02/10/2017
Components: STRUCTURE
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

THE PASSENGER AND DRIVER'S SIDE REAR DOORS DO NOT OPEN OR CLOSE

01/03/2017
Components: STEERING
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND THE POWER STEERING ASSIST SENSOR ILLUMINATED. IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

12/16/2016
Components: ENGINE
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

I GOT MY CAR IN 2011 TOOK MY CAR INTO SHOP BECAUSE SMOG IS NOT PASSING NOW I WAS TOLD NEED NEW MOTOR AFTER 5YRS AT 5000.00

11/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

THE PLASTIC, INTERIOR DOOR HANDLES ARE PRONE TO BREAKING. I REPLACED FRONT, DRIVER'S-SIDE INTERIOR DOOR HANDLE APPROXIMATELY 2 YEARS AGO. THE FRONT, PASSENGER-SIDE DOOR HANDLE IS NOW BROKEN. THIS IS MORE THAN AN INCONVENIENCE; IT IS A SAFETY ISSUE. TO EXIT THE VEHICLE, IT IS NECESSARY TO EITHER ROLL DOWN WINDOW AND OPEN DOOR BY PULLING EXTERIOR DOOR HANDLE, OR ANOTHER OCCUPANT OF THE VEHICLE MUST EXIT THE VEHICLE TO OPEN THE DOOR FROM OUTSIDE. IN THE EVENT OF AN EMERGENCY, THIS COULD RESULT IN FURTHER INJURY OR DEATH TO OCCUPANT(S) BEING UNABLE TO QUICKLY EXIT THE VEHICLE. I DON'T KNOW HOW MANY TIMES THIS HAS BEEN REPORTED TO THE NHTSA, BUT THERE ARE MANY SUCH CASES THAT CAN BE FOUND BY SEARCHING THE INTERNET. IN FACT, IT IS SUCH A COMMON OCCURANCE THAT DORMAN MANUFACTURING SELLS A REPLACEMENT DOOR HANDLE REPAIR KIT FOR THE CHEVROLET HHR BECAUSE THE ORIGINAL INTERIOR DOOR HANDLE IS RIVETED TO THE INTERIOR DOOR PANEL, AND CHEVROLET/GM WOULD OTHERWISE REQUIRE ENTIRE INTERIOR DOOR PANEL TO BE REPLACED AT A COST OF APPROXIMATELY $400, EXCLUDING LABOR. I PAID APPROXIMATELY $45 (SHIPPING INCLUDED) THROUGH AMAZON FOR DORMAN'S KIT. MY VEHICLE WAS STATIONARY WHEN INTERIOR DOOR HANDLES BROKE. NORMALLY ONE WOULD NOT OPEN DOORS WHILE VEHICLE IS IN MOTION.

11/02/2016
Components: STEERING
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE POWER STEERING HAD MALFUNCTIONED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 120,000.

11/02/2016
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 11/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 40 MPH, THE TRACTION AND ESC WARNING INDICATORS ILLUMINATED. WHEN THE VEHICLE CAME TO A COMPLETE STOP, THE BRAKES JOLTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

10/31/2016
Components: STEERING
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT ANY SPEED, THE POWER STEERING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC. THE VEHICLE WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MOTOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

10/19/2016
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

MY CAR HAD GOT HIT ON THE RIGHT SIDE OF THE CAR WHEN I CRUNK MY CAR BACK UP MY HORN WAS OUT IT NEVER WORKED AGAIN AND ITS MAKING A LOUD CLICKING NOISE WHEN I DRIVE THE VEHICLE

09/10/2016
Components: STEERING
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

MY POWER STEERING CUTS OUT AND DISPLAY ON DASH SAYS POWER STEERING . CONTACTED CHEVROLET AND BROUGHT VEHICLE TO MY LOCAL DEALER AND WAS TOLD ELECTRIC STEERING MOTOR NEEDS TO BE REPLACED AND I WOULD HAVE TO PAY FOR THIS . THIS IS A WIDESPREAD PROBLEM WITH SEVERAL GM VEHICLES WITH ELECTRIC STEERING AND MANY HAVE BEEN RECALLED BUT I WAS TOLD THAT NOT ALL HHR'S WERE RECALLED JUST CERTAIN ONES AND MINE WAS NOT ON THE RECALL LIST . THIS IS A SAFETY ISSUE THAT GM SHOULD OWN UP TO AND STAND BEHIND THERE VEHICLES .

08/25/2016
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

CAR ONLY HAS 54,168 MILES. CHECK ENGINE LIGHT APPEARED 4 MONTHS AGO. I HAVE TAKEN IT TO A NUMBER OF MECHANICS AS WELL A DEALER BUT NO ONE CAN SEEM TO FIGURE OUT WHAT THE CAUSE OF IT IS. GROSSINGER CHEVY KEPT IT FOR 1 DAY CLAIMS TO NOT FIND ANYTHING BUT LIGHT STILL ON. TREMENDOUSLY CONCERNING.

08/22/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDV7AS******
Summary

SERVICE AIR BAG LIGHT ON, ALSO PASSENGER AIR BAG AND SEAT BELT ALARMS INTERMITTENTLY, RADIO DISPLAY SCREEN INTERMITTENTLY BLANK AND SCRAMBLED, BUT AUDIO WORKS MOST OCCURRENCES STATIONARY AND WHILE DRIVING ON STREETS OR HIGHWAYS. APPT. W/DEALER FOR AIRBAG SERVICE TOMORROW

08/17/2016
Components: STEERING
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABED1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO A RECALL FOR THE LOSS OF ELECTRIC POWER STEERING ASSIST; HOWEVER, THE VIN WAS NOT INCLUDED. THE RECALL DETAILS WERE NOT PROVIDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TORQUE SENSOR AND EPS MOTOR CONTROLLER UNIT WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. UPDATED 10/13/16*LJ *TR

08/12/2016
Components: EXTERIOR LIGHTING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

THE BRAKE LIGHT ON THE BACK RIGHT SIDE KEEPS GOING OUT. HAVE HAD BULB REPLACED 4 TIMES. THE BULBS BURN RIGHT OUT. LAST TIME DURING OIL CHANGE AT MISTER CAR WASH THEY TOLD ME TO HAVE TAIL LIGHT REPAIRED AS IT IS ALL MELTED INSIDE AND THE BULB WILL NOT STAY IN THE LAST TIME I HAD IT REPLACED WAS DURING A RECALL FOR THE IGNITION SWITCH AT MONDAY CHEVROLET BEFORE THIS. THIS SEEMS TO ME TO BE A FACTORY DEFAULT? NOT SURE IF ANYONE ELSE HAS HAD THIS HAPPEN. THIS CAR IS GARAGE KEPT AND ONLY HAD 30 THOUSAND MILES ON IT WHEN I BOUGHT IT AND NOW ONLY ABOUT 65000 ON IT NOW .. I DO NOT DRIVE IT MUCH .HAVE ONLY PUT ABOUT 35 THOUSAND ON IT IN OVER 6 YEARS I HAVE OWNED... HAVE OTHERS HAD THIS PROBLEM WITH THE TAIL LIGHT. I HAVE NOT HAD IT FIXED YET I DO HAVE NEW BULBS BUT THEY GO OUT IN A DAY OR LESS SO NO NEED TO REPLACE UNTIL I GET A NEW TAIL LIGHT HOLDER THING? YOU TELL ME... WHAT CAUSED THIS? I HAVE NEVER HAD ONE PROBLEM WITH THIS CAR EXCEPT THE TAIL LIGHT. GREAT LITTLE CAR FOR SURE! I HAD TAKEN THE EXTENDED WARRANTY BUT IT HAS EXPIRED AND I NEVER USED IT... CAR IS IN GREAT SHAPE OTHER THAN THE TAIL LIGHT ......OH AND RIGHT BLINKER STICKS HAS ALWAYS STUCK BLINKING AND I HAVE TO TURN IT OFF MY SELF.

08/08/2016
Components: STEERING
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE MANUALLY RESTARTED FOR THE VEHICLE TO BE BRIEFLY OPERATED. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 72,700.

08/05/2016
Components: STEERING
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

07/25/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

AFTER POWER STEERING MOTOR WAS REPLACED WHEN REACHING SPEEDS OF 20MI PER HOUR WHOLE FRONT END SHAKES FEELS LIKE WHEELS LOCKING UP CAR WAS MOVING

07/07/2016
Components: STEERING
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

THE POWER STEERING LIGHT RECENTLY HAS STARTED COMINGS ON RESULTING IN THE POWER STEERING GOING OUT WHILE I AM DRIVING. INITIALLY IT WENT OUT WHEN I WAS TURNING A CORNER, TODAY IT WENT OUT WHILE DRIVING STRAIGHT DOWN THE HIGHWAY. THIS IS DANGEROUS BECAUSE I HAVE A HARD TIME TRYING TO STEER IT OFF THE ROAD ANYTIME IT HAPPENS. I HAVE ALREADY HAD THE IGNITION SWITCH RECALL TAKEN CARE OF AND AM NOW WONDERING IF THIS IS A RELATED PROBLEM. I'VE REALLY ENJOYED MY HHR BUT AM VERY UNHAPPY THAT THIS IS GOING ON AND AM NOW VERY NERVOUS TO TRY TO DRIVE IT TO A AUTO REPAIR, THE NEAREST BEING 75 MILES AWAY. THIS STARTED HAPPENING 5 DAYS AGO ON JULY 3, 2016.

06/24/2016
Components: STEERING
Incident Date: 06/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

FINANCED HHR 2010 FROM BLOOMINGTON LINCOLN AUGUST 2014. DECEMBER 2014 TRACTION LIGHT ON. SNOWING. CAR SLIDING DANGEROUSLY. WENT TO NEARBY TIRES PLUS. ARMS REPLACED AND 4 NEW TIRES. $1800.00, TIRES PLUS. 2015 TOTAL CHECK AT CHEVY DEALER GAVE CAR OVERALL APPOVAL. DID NOT MENTION ARMS. 2016 JUNE. ARMS ARE WORN AND LOOSE, AND HAZARDOUS TO DRIVER AND WITHIN WARRANTY TO HAVE TOTAL REPAIR AT TIRESPLUS. . THE ARMS DISFUNCTION CAUSED FRONT TIRES TO BLOW OUT. JUNE 2016 DRIVING ON HWY 694W. LEFT FRONT TIRE BLEW. TOWED TO NEARBY TIRESPLUS A DIFFERENT ONE. THEY FOUND FAULTY ARMS CAUSED TIRES WORN BEYOND EXPECTATION. THE 2 FRONT TIRES. THE BACK TIRES ARE NICE. TIRES ARE WITHIN TIRES PLUS WARRANTY ALSO. TIRES PLUS WILL NOT COMPLY AND BLAMES FAULTY PARTS MANUFACTER RESPONSIBLE. PLEASE CHECK THIS AS POSSIBLE RECALL. I FILED SMALL CLAIMS LITIGATION. JUNE 23, 2016 AND WILL TARGET ALL OF THEM. MANUFACTURER 1ST. MY FINAL PYMT IS DUE 11/2018 ON THIS CAR. I BELEIVE CAR DEALER SHOULD OF BEEN FAIR TO ME WHEN I BROUGHT IT BACK 3 DAYS LATER. DEALER DENIED ME BECAUSE I DID NOT GET A WARRANTY. TIRESPLUS SEEMS VALID OF DECISION NOT TO FIX DUE TO RECALL POSSIBILITY. I AGREE. THE MANUFACTURER AND CHEVY NEED BE INVESTIGATED.

06/20/2016
Components: STEERING
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

MY POWER STEERING MOTOR WENT OUT WHILE DRIVING DOWN A BUSY STREET. I WAS LUCKY AT THE TIME TO BE ABLE TO PULL SAFELY OVER WITH MUCH EFFORT. I CHECKED RECALL LIST AND ALTHOUGH 2010 WAS LISTED AS RECALLED STEERING MOTORS, MY VIN # WAS NOT LISTED AS ONE. I HAD TO PAY OVER $300 TO REPLACE. WHY NOT MY VIN FOR THAT YEAR? DEFECTIVE!

06/17/2016
Components: STEERING
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, A CHIME SOUNDED INSIDE THE VEHICLE. THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. AFTER THE ENGINE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

06/15/2016
Components: STEERING,AIR BAGS
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10-25 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING REQUIRED EXCESSIVE FORCE TO OPERATE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING TORQUE SENSOR ASSEMBLY AND EPS MOTOR CONTROLLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 08/17/16*LJ CONSUMER STATED FOR SOME REASON, THE DESCRIBED FAILURES WERE ANNOUNCED AS RECALLS ON OTHER 2010 CHEVROLET HHR VEHICLES, BUT NOT THIS MAKE/ MODER, ACCORDING TO THE VIN. THE POWER STEERINGG LOCKED UP IN THE MIDDLE OF TRAFFIC AND MADE DRIVING CONDITIONS VERY DANGEROUS. AS WELL AS IF THE AIRBAG HAD OPENED AT ANYTIME, WITHOUT BEING IN AN ACCIDENT. THE ELECTRICAL SYSTEM ALSO MALFUNCTIONS LOCKING/UNLOCKING DOORS AND OPENING/ CLOSING WINDOWS, AND THE VEHICLE SKIPS AT SPEEDS 10-40 MPH. UPDATED 6/11/18*JB

06/12/2016
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

CHANGED VVT SENSOR & SERVICE ESC & SERVICE TRACTION WARNINGS APPEARED ON DISPLAY. CHECK ENGINE LIGHT REMAINS ON ALSO

05/25/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING DISPLAYED ON THE INSTRUMENT PANEL INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

05/05/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

FRONT HEADLIGHTS, LOW BEAM AND HIGH BEAM, NOT WORKING BECAUSE BULB WIRE CONNECTOR WAS MELTED.

05/04/2016
Components: STEERING
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

POWER STEERING ASSIST FAILS..STARTED RANDOMLY BUT NOW HAPPENS EVERY TIME I DRIVE..CAN DRIVE APPROX. 1 MILE EACH TIME WHEN THE POWER STEERING LIGHT COMES ON AND THE POWER ASSIST FAILS....DEALER INFORMS ME MY VIN NUMBER IS NOT PART OF THE RECALL...THIS STARTED HAPPENING SHORTLY AFTER BREAKING 80,000 MILES ON THE VEHICLE...THE MILEAGE SEEMS TO BE CONCURRENT WITH MOST OTHER COMPLAINTS FOR THIS PROBLEM..I AM LEARY OF DEALER REPAIRING THIS AS THEY TOLD ME TO CHECK MY POWER STEERING FLUID, BUT THIS VEHICLE DOES NOT USE POWER STEERING FLUID.

04/14/2016
Components: STEERING
Incident Date: 04/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TAKATA RECALL 2010 CHEVY HHR LOOSES POWER STEERING ASSIST WHILE DRIVING. THIS HAPPENED ON 4/8/2016 AND 4/13/2016. NHTSA ISSUED RECALL BULLETIN 14115B JULY 2014 BUT LOCAL DEALERSHIP SAYS IT DOES NOT AFFECT MY SPECIFIC VEHICLE SINCE IT DOES NOT COME UP WHEN VIN IS SEARCHED.

04/10/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

THIS VEHICLES SAFETY CHIMES CAN SHUT OFF CAUSING OWNER TO BE LOCKED OUT OF THE VEHICLE WITH KEYS STILL IN IGNITION. THIS OCCURS WHEN PARKED AND TURNED OFF OR WHEN PARKED AND ENGINE RUNNING. SMALL OCCUPANTS AS INFANTS CHILDREN AND PETS COULD BE TRAPPED IN A FREEZING OR HOT CAR. THIS VEHICLE HAS NO INTERIOR HATCHBACK DOOR OPENER AND CAN ESSENTIALLY PIN OCCUPANTS IN A ACCIDENT INTO THE VEHICLE IF FORWARD DOORS ARE DAMAGED DURING ACCIDENT. THE ONLY ESCAPE COMES FROM REMOVING PLASTIC HOUSING AND USING A SCREWDRIVER TO A HIDDEN LATCH INSIDE THE DOOR HOUSING.

03/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

DOOR HANDLES BREAK EASILY AND HAVE BEEN REPLACED ONCE EACH AND DRIVERS HAS BEEN REPLACED TWICE. ALSO OPENING REAR DOORS FROM OUTSIDE OF THE CAR, THE PASSENGER REAR DOOR DOES NOT LOCK ANY LONGER AND YOU CAN NOT GET OUT THE DOOR WITHOUT FIGHTING WITH THE LOCK ON REAR PASSENGER SIDE. THE REAR DRIVERS SIDE YOU HAVE TO JERK THE DOOR FORWARD AND SOMETIMES IT WILL OPEN FROM THE OUTSIDE. YOU CANNOT OPEN IT FROM INSIDE.

03/14/2016
Components: STEERING
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

MY CAR WAS RECALLED AND REPAIRED FOR BAD POWER STEERING MOTOR AND IT HAS BROKE AGAIN AND DEALER WANTS ME TO PAY FOR REPAIRS I WAS JUST DRIVING TO WORK THAT MORNING AND THE STEERING BECAME HARD TO TURN AND NO WARNING LIGHTS THE LASTIME IT HAPPENED THE CAR HAD 84,117 MILES

02/29/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

THE ELECTRONIC POWER STEERING MOTOR ASSIST SYSTEM IS NOT WORKING. I START THE CAR AND WITHIN 2 MINUTES THE CAR IS SAYING THAT THE EPS IS NOT FUNCTIONING AND STEERING THE CAR BECOMES EXTREMELY DIFFICULT. ALL THE TIME. VERY UNSAFE AT ANY SPEED ESPECIALLY TURNING. I WOULD LIKE MY CAR TO BE INCLUDED IN THE NATIONAL RECALL.

02/25/2016
Components: STRUCTURE
Incident Date: 02/23/2016
Crash: No
Fire: No
Summary

THE DOORS COME OPEN WHILE DRIVING.

02/22/2016
Components: STEERING
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING) AND STATED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

02/22/2016
Components: STEERING
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

STEERING COLUMN LOCKS UP. CAR IS VERY,VERY,VERY HARD TO STEER. POWER STEERING GOES OUT AT ANY TIME AND I AM AFRAID TO DRIVE BECAUSE OF POTENTIAL ACCIDENT. I HAVE ALREADY CALLED ,02/15/2016, AND COMPLAINED ABOUT POWER STEERING LOCK UP.

02/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

KEY FOB IS INOPERABLE EXCEPT FOR THE LOCATE CAR OPTION. UNABLE TO LOCK/UNLOCK DOORS OR ARM SECURITY SYSTEM. GOT A NEW BATTERY AND THOUGHT THAT MIGHT FIX IT, BUT IT'S STILL INOPERABLE. THIS CAR IS BARELY 6 YEARS OLD AND IT SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. THIS CAR THAT WAS RATED WITH ONE OF THE HIGHEST SAFETY RATINGS FOR IT'S TYPE AND THAT IS WHY I PURCHASED IT. NOW I CANNOT EVEN ARM THE ANTI-THEFT DEVICE TO SAFEGUARD MY CAR AND ANYTHING IN IT. WINDOWS DON'T ROLL DOWN, DOOR HANDLES BREAK OFF, THE ELECTRICAL SYSTEM IS NOT REPORTING THE CORRECT INFORMATION, THE STEERING IS LOCKING UP AND THE PREVIOUSLY RECALLED IGNITION SWITCH IS NOT PERFORMING CORRECTLY.

02/14/2016
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

THE SERVICE AIR BAG LIGHT KEPT APPEARING. IT WOULD BE ON FOR A FEW DAYS, THEN GO OFF AND THE CHECK ENGINE LIGHT WOULD APPEAR. THE LIGHT DESIGNATING SEAT BELT USE FOR THE PASSENGER WOULD NOT ISSUE A WARNING SOUND AND SOMETIMES WOULD NOT COME ON EVEN IF SOMEONE WAS SITTING IN THE PASSENGER SEAT. THIS HAPPENS AT ANY TIME WHEN THE CAR IS TURNED ON. THIS HAS BEEN VERIFIED BY A CHEVY DEALER, BUT THEY SAY SINCE MY CAR IS NOT ONE OF THE VINS BEING RECALLED FOR THIS PROBLEM THAT I WILL HAVE TO PAY FOR IT. THEY HAVE OFFERED ME A RECONCILIATION DEAL FOR A LESSER DOLLAR AMOUNT.

02/14/2016
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 07/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

POWER WINDOWS: UNABLE TO ROLL DOWN ANY WINDOW EXCEPT THE DRIVER SIDE USING THE DRIVER SIDE DOOR PANEL. THIS, IN CONJUNCTION WITH THE DOOR HANDLES BREAKING OFF WHEN THE CAR WAS BARELY 3 YEARS OLD, MAKES IT A SAFETY CONCERN SHOULD I NEED TO GET OUT OF THE CAR THROUGH THE WINDOWS. I AM ABLE TO ROLL THE WINDOWS UP WHEN USING THE DRIVER SIDE DOOR PANEL BUTTON, JUST UNABLE TO ROLL THEM DOWN. THIS STARTED OUT WITH THE FRONT PASSENGER SIDE WINDOW NOT WORKING, THEN WENT TO THE REAR DRIVER SIDE AND NOW THE REAR PASSENGER SIDE WINDOW CAN ONLY BE LOWERED BY LOCKING THEN UNLOCKING THE WINDOW AND APPLYING PRESSURE TO THE WINDOW SWITCH AT AN ANGLE. IF I NEEDED TO GET MY SERVICE DOG OUT OF THE BACK SEAT AND WAS UNABLE TO USE THE DOOR, I WOULD NOT BE ABLE TO LOWER THE WINDOW WITHOUT EFFORT. THIS PUTS HER LIFE OR THE LIFE OF A HUMAN WHO MAY BE PRESENT IN THE BACK SEAT AT SERIOUS RISK. THIS SLOWLY STARTED A COUPLE YEARS AGO AND HAS ESCALATED. THE LOCAL CHEVY DEALER, RIVERSIDE CHEVY IN ROME, GEORGIA, IS AWARE OF THE PROBLEM, BUT THE COST IS TOO MUCH FOR MY DISABILITY INCOME TO COVER.

02/14/2016
Components: STRUCTURE
Incident Date: 09/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

BOTH INSIDE FRONT DOOR HANDLES BROKE OFF BEFORE THE CAR WAS 2 YEARS OLD. I AM DISABLED AND WITH THE OTHER PROBLEMS I AM REPORTING THAT ARE RELATED TO THIS CAR, THIS IS A SERIOUS SAFETY ISSUE THAT WOULD TRAP ME IN THE CAR IF THERE WERE EVER AN ACCIDENT. WITH THE WINDOWS NOT BEING ABLE TO BE ROLLED DOWN FROM THE DRIVER'S SIDE CONTROL PANEL IT IS IMPOSSIBLE TO OPEN THE TWO FRONT DOORS IF YOU DON'T HAVE SMALL ENOUGH FINGERS TO REACH INSIDE THE DOOR AND UNLATCH THE MECHANISM. EVERYONE I HAVE SPOKEN WHO HAS AN HHR ARE ALSO HAVING THE SAME PROBLEMS.

02/14/2016
Components: STEERING
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

STEERING WHEEL IS LOCKING IN PLACE AS IT SHOULD WHEN YOU PARK, TURN THE CAR OFF AND REMOVE THE KEY, BUT THEN THE STEERING REMAINS LOCKED WHEN YOU INSERT THE KEY AND ATTEMPT TO RESTART THE CAR. THE WHEELS ARE NOT IN A TURNED POSITION AND THE STEERING WHEEL IS IN IT'S APPROPRIATE POSITION. IT TAKES WIGGLING THE STEERING WHEEL AS MUCH AS YOU CAN UNTIL THE KEY CATCHES TO GET IT TO START. THE KEY WILL COMPLETELY TURN TO THE "ON" POSITION, BUT IF THAT STEERING WHEEL IS LOCKED THERE IS NO CONNECTION AND THE STEERING MUST BE WIGGLED UNTIL THE KEY ENGAGES. ALSO, THE STEERING DOES NOT RESPOND AS WELL AS IT DID BEFORE THE 1ST RECALL FOR THE IGNITION SWITCH. IT FEELS AS IF THE WHEELS ARE NOT RESPONDING APPROPRIATELY WHEN I AM DRIVING. IT'S HARDER TO MAINTAIN CONTROL AND STAY IN MY LANE. I DO NOT KNOW IF THIS HAS ANYTHING TO DO WITH THE RECALL ON THE STEERING THAT WAS PREVIOUSLY PERFORMED BUT IT IS BECOMING PROGRESSIVELY WORSE.

02/09/2016
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 01/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3GCAABDB8AS******
Summary

IN A PARKING GARAGE ON THE 4TH FLOOR. BACKING OUT OF SPACE. WHILE BACKING UP, I HEAR A LOUD BOOM. NOTHING BEHIND ME. THOUGHT PERHAPS A TIRE FAILURE. PUT VEHICLE IN DRIVE TO PULL FORWARD OUT OF TRAFFIC LANE, AND THE ENGINE ACCELERATED UNCONTROLLABLY. BRAKES WOULDN'T RESPOND. BY THE GRACE OF G-D OR REFLEXES, I TURNED THE WHEEL TO THE RIGHT TO AVOID FLYING THROUGH THE GUARDRAIL AND OFF THE 4TH STORY OF THE PARKING GARAGE. VEHICLE CAME TO A HALT WHEN IT SMASHED INTO A CONCRETE SUPPORT PILLAR. BOTH AIR BAGS DETONATED, PASSENGER-SIDE AIR BAG APPARENTLY BROKE THE WINDSHIELD ON THAT SIDE. ENGINE SHUT OFF. LIGHTS IN PASSENGER COMPARTMENT TURNED ON, HAZARDS STARTED FLASHING ON/OFF (COULDN'T TURN THEM OFF). WAITED FOR TOW TRUCK FOR 5 HOURS. TOW DRIVERS HAD TO JUMP BATTERY - COULDN'T GET FRONT HOOD OPEN, BACK DOOR ELECTRONIC LOCK NON-FUNCTIONAL DUE TO DEAD BATTERY. TOW DRIVER CLIMBED INSIDE CAR, REMOVED INSIDE DECKING TO ACCESS BATTERY. TOW DRIVER JUMPED BATTERY, ATTEMPTED START. FIRST TWO OR THREE TIMES, IT WOULDN'T START, EVENTUALLY ON THE 4TH OR 5TH TIME IT STARTED BUT THE ENGINE WAS RACING AGAIN. TOW DRIVER PUT CAR IN REVERSE AND IT FLEW BACKWARD (I THOUGHT IT WAS GOING TO GO OFF THE DECK OF THE GARAGE BACKWARDS...). HE STOPPED THE VEHICLE, TURNED THE WHEEL AND HEADED FORWARD - IT SHOT DOWN THE RAMP UNTIL THEY GOT IT OUT OF THE GARAGE AND ON THE TRUCK (I WAS OUTSIDE THE VEHICLE WATCHING FROM A SAFE DISTANCE WHILE HE DID THIS). VEHICLE TOTALED. NOT SURE WHAT THE PROBLEM IS/WAS, BUT I'M LUCKY TO BE ALIVE. HAVE HEARD OF ISSUES INVOLVING STUCK IDLE SOLENOIDS, DRIVE TRAIN PROBLEMS, ETC.

02/01/2016
Components: POWER TRAIN
Incident Date: 01/04/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE NOISE THAT WAS HEARD WAS A CV DRIVESHAFT LOCATED ON THE FRONT PASSENGER SIDE. THE MANUFACTURER OF THE PART WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

01/29/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

SHORTLY BEFORE CHRISTMAS (2015) WE BAGAN TO SMELL FUEL FROM THE REAR DRIVER'S SIDE OF OUR 2010 HHR. THERE DID NOT APPEAR TO BE ANY LEAKING GAS; HOWEVER, WE TOOK THE CAR TO THE DEALER FOR PROPER DIAGNOSIS. THE DEALER DETERMINED THE FUEL LINES HAD RUSTED THROUGH. WHEN WE TOOK THE CAR HOME TO DECIDE OUR NEXT ACTION, WE DISCOVERED IT WAS NOW LEAKING A SIGNIFICANT AMOUNT OF FUEL, AND PROMPTLY BROUGHT THE VEHICLE BACK FOR FULL REPAIR. THE CAR WAS 5 YEARS OLD. EVERYONE I HAVE SPOKEN WITH SINCE HAS NEVER HEARD OF RUSTED FUEL LINES ON A 5 YEAR OLD VEHICLE. I WROTE GM'S EXECUTIVE OFFICE, AND THEY SIMPLY STATED THAT IT WAS DUE TO ENVIRONMENTAL CONDITIONS. I LIVE IN FLORIDA, BUT DO NOT LIVE DIRECTLY ON OR NEAR THE OCEAN. I ALSO DO NOT PARK THE CAR AT OR NEAR THE OCEAN ON ANY KIND OF REGULAR BASIS. THIS CAR ALSO NEVER DRIVES IN SNOW. IF ENVIRONMENTAL CONDITIONS CAUSED THE FUEL LINES TO GO BAD, EVERY CAR IN FLORIDA WOULD HAVE THEIR FUEL LINES REPLACED EVERY FIVE YEARS, AND THIS IS SIMPLY NOT THE CASE. THE DISTINCTION IS THAT FUEL LINES DO NOT RUST THROUGH ON VEHICLES OF THIS AGE. THERE ARE NUMEROUS MODEL YEARS OF THE HHR REPORTING THE EXACT SAME ISSUE IN NUMEROUS STATES ALL OVER THE USA; THUS, THIS IS NOT A LOCALIZED ENVIRONMENTAL ISSUE. FAULTY DESIGN AND/OR MATERIALS IS CAUSING THESE FUEL LINES TO PREMATURELY RUST OUT AT THE JOINTS. ALMOST ALL OF THE REPORTS OF THIS ISSUE OCCUR BEFORE FIVE YEARS OF AGE FOR THE VEHICLE. IF CORVETTE'S WERE HAVING THEIR FUEL LINES RUST OUT WITHIN 5 YEARS, THERE WOULD BE A RECALL; HOWEVER, AS THE HHR IS DISCONTINUED, NOTHING HAS BEEN INVESTED INTO RESEARCHING THIS INHERENT VICE. BY THE TIME WE ACTUALLY HAD THE REPAIR DONE ON OUR HHR, IT WAS ACTUALLY LEAKING A SIGNIFICANT AMOUNT OF GAS, AND IT EASILY COULD HAVE IGNITED AND KILLED OUR FAMILY. APPARENTLY SOMEONE HAS TO DIE, FOR A RECALL TO BE ISSUED.

01/22/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBQAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG SENSOR LIGHT ILLUMINATED OFF AND ON. ALSO, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STOPPING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.

01/07/2016
Components: SUSPENSION,STRUCTURE
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHEN THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL VIBRATION AT THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FRONT DRIVER AND PASSENGER SIDE LOWER CONTROL ARMS RUBBER BUSHING WERE WORN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

12/21/2015
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING FAILED. WHEN THE BRAKES WERE APPLIED, THE PEDAL PULSATED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO OPERATE THE VEHICLE WITH THE POWER STEERING AFTER SWITCHING TO A DIFFERENT KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

12/15/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE AT A STOP SIGN, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

12/03/2015
Components: STEERING
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ELECTRIC POWER STEERING (EPS) WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED ON EVERY OCCASION WHERE THE VEHICLE WAS RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.....UPDATED 01/13/16 *BF UPDATED 01/22/16.*JB

11/24/2015
Components: STEERING
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

11/17/2015
Components: AIR BAGS
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 25 MPH, THE REAR AND DRIVER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 1/20/2016 *SS *CN

11/15/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

ESC ACTIVATION LIGHT COMES ON, CAR VIBRATES BADLY AND HARD TO STEER. HAPPENS MAINLY ON DRY ROADS, AT TIMES GOING AROUND A BEND IN THE ROAD. IT IS SPERATIC, BUT LAST WEEK HAPPENED ALMOST EVERYDAY. ITS BEEN AT THE DEALER 6 TIMES TO TRY TO FIX, BUT TO NO AVAIL.

10/30/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ESC AND AIR BAG WARNING LIGHTS RANDOMLY FLASHED. AS THE FAILURE PROGRESSED, THE WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS PENDING REPAIRS UNDER NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM), 14V171000 (ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

10/16/2015
Components: STEERING
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 80 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED , HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,000.

10/14/2015
Components: STEERING
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT APPROXIMATELY 30 MPH AND MAKING A RIGHT TURN, THE STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

10/08/2015
Components: STEERING
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABD1AS6******
Summary

POWER STEERING NON OPERATIVE, WENT OUT WHILE VEHICLE WAS IN MOTION ON A CITY STREET. TURN THE CAR OFF AND THE POWER STEERING WORKS FOR A SHORT WHILE BUT SOON GOES OUT AGAIN WHILE IN TRAFFIC.

09/29/2015
Components: STEERING
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GCAABDB9AS******
Summary

POWER STEERING QUIT WORKING 2 TIMES WHILE DRIVING VEHICLE IN 2 DAYS. ONCE WHILE TURNING AND ONCE WHILE DRIVING STRAIGHT DOWN ROAD. STOPPING AND RESTARTING CAR CAUSED IT START WORKING AGAIN. AFTER THE SECOND TIME I TOOK THE CAR IN TO DEALER WHO STATED POWER STEERING MOTOR WAS BAD AND NEEDED REPLACING. BOTH TIMES WERE DRIVING AT UNDER 40MPH. CHEVROLET CLAIMED THIS WAS NOT COVERED UNDER CAMPAIGN NUMBER: 14V153000. NEITHER TIME RESULTED IN A WRECK OR DAMAGE, JUST A FEW MISSING HEART BEATS.

09/17/2015
Components: STEERING
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

WHILE EXITING ONTO THE FREEWAY AT 45 MPH THE POWER STEERING LIGHT WENT ON AND THE STEERING DIDN'T WORK. I REALIZED THE IT WAS DIFFICULT TO MANEUVER THE STEERING WHEEL AND CAR AND GOT OFF ON THE FIRST EXIT WHICH WAS 2 MILES AWAY. I TRIED NOT TO PANIC AS I HAD MY KIDS IN THE CAR. I THEN WENT TO THE NEAREST GAS STATION. TURNED OFF THE CAR TO CAL MY HUSBAND. AND WHEN I TESTED THE CAR TO TURN IT BACK ON THE POWER STEERING LIGHT WAS OFF AND THEN THE STEERING WHEEL WAS NORMAL. I DECIDED I NEEDED TO TRY AND GET HOME, WE WERE 45 MINUTES AWAY FROM HOME. AS I DROVE THE CAR AGAIN AT A STEADY SPEED I STAYED ON THE SLOWEST LANE AND WHILE DRIVING ON THE FREEWAY AGAIN THE POWER STEERING STOPPED WORKING AT 65 MPH. SINCE THEN IT STILL HAPPENS ONCE WE DRIVE IT. I HAVE A VIDEO OF WHEN IT GOES ON. I SAFELY RECORDED THE MALFUNCTION. THIS IS OUR ONLY TRANSPORTATION AND WE JUST BOUGHT IT FROM CARMAX IN MAY.

08/28/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 15 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V153000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

08/28/2015
Components: STEERING
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE LEFT TOWARDS AN ONCOMING VEHICLE. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

08/20/2015
Components: STEERING
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING OUT OF THE DRIVEWAY, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE THAT ALSO OCCURRED WHEN MAKING A TURN. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING MOTOR NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

07/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

MY HHR IS HAVING REPEATED ISSUES WITH THE SENSORS. I HAVE ALREADY PAID TO HAVE SENSORS REPLACED AND I WILL NO LONGER DO SO. THE HHR IS ONE OF THE MOST COSTLY VEHICLES I'VE OWNED.

07/22/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 35 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

07/15/2015
Components: STEERING
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB9AS******
Summary

IN THE AFTERNOON ON THURSDAY 7/9/15, I HEARD A DING IN THE VEHICLE (WARNING SOUND) AND THE WORDS "POWER STEERING" APPEARED ON THE DASH PANEL UNDER THE SPEEDOMETER. ALL LOSS OF STEERING ASSIST WAS LOST AND MANUAL STEERING WAS THE ONLY WAY TO STEER THE VEHICLE. AFTER TURNING THE VEHICLE OFF/ON, THE POWER STEERING WORKED AGAIN AND THEN AFTER A FEW MINUTES THE SAME ISSUE OCCURED. I PARKED THE VEHICLE AND DID NOT DRIVE IT UNTIL THE NEXT DAY. I SEARCHED FOR RECALLS AS WELL AS CONTACTED THE LOCAL CHEVROLET DEALER TO DISCUSS THE ISSUE AND IF THERE WERE ANY RECALLS. I WAS TOLD THERE IS A RECALL FOR POWER STEERING ON SOME 2010 CHEV HHR MODELS BUT MY VIN HAS NOT BEEN IDENTIFIED. THE NEXT DAY I AVOIDED DRIVING THE VEHICLE WHEN POSSIBLE DUE TO SAFETY CONCERNS AND THE INABILITY TO SCHEDULE AN APPOINTMENT WITH THE DEALERSHIP FOR DIAGNOSIS. I DID DRIVE THE VEHICLE ONCE AND THE SAME THING DESCRIBED ABOVE HAPPENED THREE TIMES BEFORE I COULD GET BACK HOME. AT THIS POINT I DID NOT WANT TO DRIVE THE VEHICLE AT ALL UNTIL THE PROBLEM HAD BEEN FIXED. I SCHEDULED AN APPOINTMENT WITH THE LOCAL CHEV DEALER AFTER A CANCELLATION OCCURRED AND THE POWER STEERING MOTOR WAS REPLACED ON 7/11/15. I HAVE CONTACTED GM ABOUT THIS AND HAVE BEEN ADVISED THE VEHICLE WAS NOT UNDER RECALL. WHILE I UNDERSTAND THE VEHICLE WAS NOT UNDER AN OFFICIAL RECALL, THE SAME EXACT PROBLEM HAPPENED IN THE SAME EXACT WAY DESCRIBED ON THE GM WEBSITE AND A RESULT OF THAT POWER STEERING RECALL IS TO REPLACE THE POWER STEERING MOTOR. I HAVE REQUESTED REIMBURSEMENT BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT THIS AT THIS TIME. ONE REPRESENTATIVE ADVISED IT WAS HIGHLY UNLIKELY. I WOULD LIKE TO FIND OUT WHY THE VEHICLE WAS NOT IDENTIFIED UNDER ANY RECALL AND WHEN A VEHICLE IS NOT UNDER RECALL BUT HAS AN ISSUE THAT HAS BEEN RECALLED IF THEY'RE ANY STEPS THAT CAN BE TAKEN TO RESOLVE THE ISSUE. THIS WAS A CLEAR HAZARD.

07/06/2015
Components: STEERING
Incident Date: 06/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

THE FIRST TIME THIS OCCURRED, WE WERE DRIVING DOWN THE HIGHWAY AND COULD BARELY PULL OVER. WE RESTARTED THE CAR AND IT DID NOT OCCUR AGAIN FOR 6 DAYS BUT NOW, EVEN TURNING OFF THE CAR AND RESTARTING ONLY HELPS FOR A FEW MINUTES. THE CAR IS VERY HARD TO STEER THIS WAY. WE ARE TOLD THAT OUR HHR IS NOT ONE OF THE ONES INCLUDED IN THE RECALL, YET THE PROBLEM IS THE SAME AS THOSE RECALLED. IT SEEMS THAT THE RECALL SHOULD BE EXPANDED.

06/25/2015
Components: STEERING
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED THE ENGINE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

06/24/2015
Components: STEERING
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

EXPERIENCED LOSS OF POWER STEERING ASSIST AND A MESSAGE DISPLAYED ON THE DRIVER INFORMATION CENTER WITH A CHIME SOUNDS. VEHICLE REVERTED TO MANUAL STEERING, BUT GREATER DRIVER EFFORT WAS REQUIRED AS I HAD TO TURN SO I WOULD NOT HIT OTHER VEHICLES. SAME ISSUE AS IN RECALL BULLETIN # BULLETIN 14115. AFTER FINDING OUT ON GOOGLE THAT CARS LIKE MINE HAD BEEN RECALLED I CALLED MY CHEVY DEALER AND THEY SAID THAT MY CAR DID NOT QUALIFY FOR FREE REPAIR, EVEN THOUGH OF CORRECT MAKE AND YEAR. THEY DID NOT SEEM TO CARE AT ALL THAT I WAS STRANDED AND WOULD NOT GIVE ME AN APPOINTMENT UNTIL 3 DAYS LATER, BUT TOLD ME TO CALL GM AS THEY DID NOT SEEM TO WANT TO DEAL WITH ME. I CALLED GM AND THEY SAID THE SAME THAT THE CAR HAD NOT BEEN RECALLED FOR SOME REASON, AND DID NOT SEEM TO CARE EITHER. I TOOK MY CAR TO A REGULAR GARAGE, DRIVING IT IN THE MIDDLE OF THE NIGHT SO THERE WOULD BE LESS TRAFFIC AND LESS RISK OF A CRASH AND THEY COULD NOT REPAIR IT AS THEY NEEDED THE GM SOFTWARE IN ORDER FOR THEM TO DO THAT, BUT THEY DID TELL ME THAT IT WAS THE SAME ISSUE AS THE ONES THAT WERE BEING RECALLED. NOW I WILL HAVE TO MISS MORE WORK AND TRY TO BEG TO GET AN APPOINTMENT AND SPEND A FORTUNE ON HAVING SOMETHING FIXED THAT SHOULD HAVE BEEN TAKEN CARE OF AS PART OF THE RECALL. I AM A SINGLE MOTHER DURING THE WEEK, AND HAVE NO OTHER CHOICE, I AM AFRAID. I HAVE ALWAYS DRIVEN CHEVROLET VEHICLES BUT THAT IS IT FOR ME, I WILL NEVER BUY A GM AGAIN. I AM VERY DISAPPOINTED BY THEIR DISHONESTY, AND POOR QUALITY OF THEIR VEHICLES.

06/19/2015
Components: STEERING
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

06/16/2015
Components: STRUCTURE
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 8/21/15*CN THE CONSUMER STATED UPON GRABBING THE HANDLE TO EXIT VEHICLE IT SNAPPED OFF. THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 12/1/2015*JS

05/12/2015
Components: STEERING
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

DRIVING ON FREEWAY POWER STEERING WENT OUT, DASH INDICATED POWER STEERING. EXTREEMLY DIFFICULT TO STEER VEHICLE EVEN AT HWY SPEED. PULLED OVER, SHUT OFF ENGINE, RESTARTED VEHICLE, POWER STEERING NOW WORKING AGAIN. FINISHED DRIVING TO WORK, ON THE WAY HOME, IT WENT OUT AGAIN. PULLED OVER , SHUT OFF ENGINE, RESTARTED, POWER STEERING WORKING AGAIN, FINISHED DRIVING HOME. CHECKED WITH CHEVY DEALER, THEY INFORMED ME THAT MY VIN IS NOT INCLUDED IN THE RECALL.

04/30/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB9AS******
Summary

I WAS DRIVING DOWN I 20 IN GEORGIA AND I THOUGHT MY TIRE BLEW OUT. I GOT OUT OF THE CAR AND THE TIRE IS FINE, THE RIM IS BENT UP LIKE SOMEONE BEAT IT WITH A HAMMER. I HAVE NEVER SEEN ANYTHING LIKE THIS, BUT IT WAS VIBRATING AND HUMMING ABOUT 2 DAYS BEFORE THIS HAPPENED. SCARED ME HALF TO DEATH AND COULD HAVE BEEN A BAD ACCIDENT IF TRAFFIC WAS HEAVIER. *TR

04/28/2015
Components: POWER TRAIN
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

WIFE AND CHILDREN IN CAR ON HIGHWAY. SLOWED DOWN CAR IN TRAFFIC. ALL OF SUDDEN NO ACCELERATION AS ALL FORWARD GEARS PROVIDED NO POWER. CAR WOULD GO ONLY IN REVERSE. CAR WAS ON, JUST NO FORWARD POWER. ONSTAR FOUND NO TROUBLE CODES, MECHANIC SCANNER FOUND NO DIAGNOSTIC TROUBLE CODES. FAMILY HAD TO BE RESCUED BY STATE HIGHWAY PATROL AS CARE WAS BROKE DOWN IN MIDDLE LANE OF HIGHWAY WITH SEMI TRUCKS GOING 65MPH ON BOTH SIDES.SUSPECTED CATASTROPHIC TRANSMISSION FAILURE. *TR

04/26/2015
Components: TIRES
Incident Date: 04/25/2015
Crash: No
Fire: No
Summary

FRONT TIRE STARTED BREAKING APART AT SEAM ON INSIDE OF TIRE LEAKING AIR. *TR

04/16/2015
Components: SEAT BELTS,STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

WHILE PUTTING ON NEW SEAT COVERS I NOTICED THE BOTTOM SEAT BELT SWIVEL ATTACHMENT TO THE CAR RUSTED. CHECKED BOTH FRONT SEATS AND THEY WERE BOTH CRUSTY RUSTED. THIS CAN'T BE GOOD. I HAVE PICTURES TO VERIFY MY FINDING. AWAITING YOUR REPLY. THANK YOU. *TR

04/16/2015
Components: STEERING
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

POWER STEERING STOPS OPERATING AT ANY SPEED, BUT HAPPENED THIS TIME AT 50MPH IN A CURVE. CAUGHT ME BY SURPRISE AND WAS DIFFICULT TO MAINTAIN THE LANE AS A RESULT, BUT I MANAGED. THIS IS THE SAME SYMPTOM AS FOUND IN COBALT'S AND HHR'S IN CANADE. SAME PART NUMBERS INVOLVED, ETC... FOR SOME REASON THESE ARE NOT RECALLED ON US HHR'S. PLEASE HELP! *TR

04/11/2015
Components: SERVICE BRAKES
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

I HAVE TO REPLACE THE BRAKE PADS EVERY 6MONTHS AND THE TIRES WEAR UNEVEN. THE FRONT RIGHT AXLE IS LOOSE, AFTER THEY DID THE RECALL AND FIXED THE STEERING COLUMN THE VEHICLE STARED MESSING UP FROM LOUD NOISE TO VIBRATION IN THE PEDALS AND STEERING WHEEL. IF I WANT IT FIXED I HAVE TO PAY FOR IT. ONLY HAD VEHICLE NOT EVEN 2 YEARS FROM DEALERSHIP AND IT HAS NUMEROUS ISSUES. I WISH I NEVER GOT THIS VEHICLE AND DON'T RECOMMEND IT TO ANYONE. THIS VEHICLE IS NOT SAFE TO DRIVE WHEN IT RAINS BECAUSE IT LOOSES TRACTION AND SLIDES CONSTANTLY. *TR

04/11/2015
Components: STRUCTURE
Incident Date: 04/01/2015
Crash: No
Fire: No
Summary

BOTH FRONT DOOR HANDLES ON INSIDE BROKE OFF AND I ASKED THE DEALER TO FIX IT THEY SAID THEY WOULD HAVE TO CHARGE ME ITS A DANGEROUS THING AND I HAVE TO ROLL DOWN THE WINDOWS TO GET OUT OF THE CAR. *TR

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2013
Crash: No
Fire: No
Summary

ABOUT A YEAR AND A HALF AGO MY RIGHT TAIL LIGHT WENT OUT, REPLACED THE BULB. ABOUT 9 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT. ABOUT 3 MONTHS AFTER THAT IT WENT OUT AGAIN, REPLACED IT AGAIN. ABOUT A FEW MONTHS LATER IT WENT OUT AGAIN, REPLACED IT AGAIN. 3 WEEKS LATER IT WENT OUT AGAIN, REPLACED IT. ONE WEEK LATER IT WENT OUT AGAIN.... I HAVE NOT REPLACED IT YET BECAUSE THE LAST TIME MY HUSBAND SAID THAT THE LIGHT HOLDER IS MELTING. EACH TIME WE REPLACED THE BULB WE BOUGHT THE RECOMMENDED BULB. *TR

03/09/2015
Components: STRUCTURE
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED. IN ADDITION, BOTH REAR DOOR HANDLES FRACTURED. THE DRIVER AND REAR SEAT PASSENGERS COULD ONLY EXIT THE VEHICLE BY RELEASING THE WINDOW AND ACCESSING THE EXTERIOR DOOR HANDLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

03/05/2015
Components: STEERING
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

STARTED VEHICLE IN PARKING LOT OF BUSINESS AFTER SHOPPING. "POWER STEERING" MESSAGE APPEARED IN DRIVER INFORMATION CENTER. DROVE VEHICLE IN PARKING LOT; WAS NO POWER ASSIST FOR THE STEERING, MANUAL STEERING ONLY. CHECKED OWNER'S MANUAL, NO INFORMATION ABOUT STEERING SYSTEM, OTHER THAN CONTACT DEALER IF MSG APPEARED. DROVE VEHICLE HOME WITH MANUAL STEERING. DID RESEARCH ON NET AND FOUND THAT THE HHR (& SEVERAL OTHER GM MODELS) HAD ELECTRIC MOTOR ASSIST FOR STEERING, AND GM HAD ISSUED A RECALL IN EARLY 2014 FOR THIS PROBLEM; COVERED WIDE VARIETY OF MODELS & YEARS, INCLUDING "SOME" 2010 HHR'S. CONTACTED DEALER, SAID BRING THE VEHICLE IN. STARTED VEHICLE, MESSAGE WAS GONE, POWER STEERING WORKED, BUT DROVE THE VEHICLE TO DEALER ANYWAY. SERVICE WRITER WAS UNAWARE OF ANY RECALL FOR THIS ISSUE. HE CHECKED THE VIN, SAID MY VEHICLE WAS NOT COVERED UNDER THIS RECALL; SAID HE "COULD CONTACT GM ABOUT ANY PARTICIPATION IN THE COST OF THE REPAIR; MAY BE 10%, MAY BE 100%, BUT THERE IS NO GUARANTEE." HHR REMAINED AT DEALER OVERNIGHT;SVC WRITER CALLED NEXT DAY, SAID ELECTRIC MOTOR HAD DEFINITELY FAILED, IT WAS $346, AND GM WOULD NOT COVER ANY OF IT. I HAD DONE MORE RESEARCH ONLINE IN THE MEANTIME, AND THERE WERE SEVERAL INSTANCES WHERE GM APPEARED TO BE VERY CONCILIATORY TO GETTING THIS PROBLEM RESOLVED. MY QUESTION IS WHY GM WOULDN'T COVER ANY OF THIS COST, EVEN IF THIS PARTICULAR '10 HHR WAS NOT INCLUDED IN THE '10 HHR'S COVERED UNDER THIS RECALL. A SECOND QUESTION WOULD BE HOW HARD THE SERVICE WRITER ACTUALLY TRIED TO CONTACT SOMEONE AT GM TO GET PARTICIPATION IN THE REPAIR COST. MY COMPLAINT THEN WOULD BE THAT GM HAS APPARENTLY DENIED TO COVER THE COST OF AN OBVIOUSLY DEFECTIVE PRODUCT THAT PRODUCES A DEFINITE SAFETY HAZARD, EVEN THOUGH IT ACKNOWLEDGES THE SAME PROBLEM WITH OTHER SIMILAR VEHICLES; AND I WOULD THINK THAT GM WOULD BE MORE CONCILIATORY IN THIS MATTER. *TR

02/20/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

*THIS AN UPDATE ON FILE NUMBER-# 10672324-2010 CHEVROLET HHR-SHIFTER PROBLEM ON MY LAST FILING I STATED THAT WE HAD ANOTHER RECALL ON OUR 2010 CHEVROLET HHR. PREVIOUS RECALLS WERE THE IGNITION SWITCH AND THE POWER STEERING SYSTEM. BUT I FOUND OUT THAT THE KEY GETTING STUCK WHEN THE CAR IS IN PARK, IS NOT A OFFICIAL "RECALL ,BUT IT SHOULD BE! WE RECEIVED A LETTER WARNING US OF THE PROBLEM AND IF IT OCCURRED, GM WOULD FIX IT FOR FREE. WELL, AS I REPORTED , IT DID HAPPENED. MY HUSBAND PARKED THE CAR, AND WE WERE PREPARING TO GO TO HIS DOCTOR"S' APPT. & TO AN EVENING SERVICE & THE KEY GOT STUCK. NO POWER, NO NOTHING, WE TRIED EVERYTHING. AND THAT THING THAT THE MANUAL SAID WOULD HELP US RELEASE THE KEY, WAS NOT THERE. SO THE CAR, SAT THERE DRAINING THE BATTERY. DR. APPT'S WERE MISSED. AND BECAUSE WE BOTH HAD APPT'S COMING UP, WE HAD TO RENT A CAR. BUT TO SUM IT ALL UP. WHEN THE TOLL DRIVER CAME, HE WAS ABLE TO JUMP THE CAR, AND THE KEY CAME OUT. AFTER TAKING THE CAR TO THE DEALER, THEY COULD NOT DUPLICATE THE PROBLEM. THEY SAID THAT THE BATTERY WAS GONE. BUT IT WAS FINE BEFORE THE KEY GOT STUCK. THEY REFUSED TO CHANGE THE SHIFTER. WE GOT A NEW BATTERY, AND ARE PRAYING THAT WE WON'T GET STRANDED IF IT HAPPENS AGAIN. AND WE ARE GOING TO CONTINUE TO FIGHT FOR OURSELVES AND FOR OTHERS! NO REIMBURSEMENT FOR THE BATTERY OR THE RENTAL. WE HAVE MADE OUR COMPLAINTS TO THE MANAGEMENT AT THE DEALER & TO GM. AND ONE MORE THING, OUR FIRST SIGN OF TROUBLE BEFORE PARKING THE CAR, WAS THAT THE AIR BAG LIGHT WOULD NOT GO OFF. AN ISSUE ALSO AFTER THE NEW IGNITION SWITCH WAS PUT IN. THIS IS A RECALL ITEM. BUT ONCE AGAIN, GM CARES MORE ABOUT SAVING A DIME. NOT LIVES. NOT A SAFETY ISSUE? I CAN THINK OF FEW SCENARIO'S THAT SAY THAT THEY ARE WRONG!-THANK YOU, AND "BE BLESSED" [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

02/13/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/04/2015
Crash: No
Fire: No
Summary

DRIVING FROM WORK CAR STARTED RUMBLE RING THEN ENGINE LIGHT CAME ON. PANEL SAID REDUCE POWER AND SERVICE TRACTION. COAST THE CAR TO SIDE OF HIGHWAY SAT ABOUT 15 MINS AND RESTARTED CAR. IT STARTED ENGINE LIGHT STILL ON BUT WAS ABLE TO DRIVE FINE HAD ABOUT 40 MILES TO GET HOME AND IT DID IT AGAIN. I REPEATED THE STEPS AGAIN AND DROVE HOME. ON THE NEXT DAT TOOK IT TO THE DEALERSHIP AND HAD IT SERVICED AND THEY SAID THE THROTTLE BODY JUST NEEDED CLEANING. DROVE IT FOR ABOUT 3 WEEKS AND AGAIN IT HAPPEN. NOW ON FEBRUARY 2, 2015 AGAIN IT HAS HAPPENED AND THE CAR WON'T EVEN TURN STAY TO ALLOW ME TO GET IT SERVICED I WILL PROBABLY HAVE TO TOW IT. THE TEMPERATURE HAS BEEN SO COLD SO I HAVE BEEN COMMUTED ON TRAINS AND BUSES TO GET TO WORK FOR ALMOST A MONTH. *TR

02/10/2015
Components: POWER TRAIN
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRANSMISSION WOULD MAKE AN ABNORMAL NOISE WHEN SHIFTING INTO GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

02/05/2015
Components: STEERING,ENGINE
Incident Date: 04/17/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

MY STEERING WHEEL LOCKED AND COULD NOT MOVE MY CAR, AND I HIT A POLL AND DAMAGED MY RIGHT SIDE OF MY CAR. *TR

01/13/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

THIS A RECALLED 2010 CHEVROLET HHR. WE HAD THE IGNITION SWITCH RECALLED, POWER STEERING SYSTEM RECALLED, AND RIGHT AFTER THE IGNITION SWITCH WAS INSTALLED, THE KEYS STOP WORKING AND WE HAD TO GET TOWED. NOW, THE AIRBAG LIGHT CAME ON. AND WHEN WE WENT TO RE-START THE CAR, NOTHING. THE POWER WENT TOTALLY OUT, AND THE KEY IS STILL STUCK IN THE IGNITION SWITCH. ABOUT A FEW WEEKS AGO, WE GOT ANOTHER RECALL NOTICE FROM GM THAT THE TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL PROPERLY THAT WILL CAUSE THE KEY TO STAY IN A LOCK POSITION. WE ARE NOW STRANDED. AND WE HAVE TO ONCE AGAIN GET THE CAR TOWED TO THE DEALER AND PAY FOR A RENTAL. AND THERE ARE STILL SO MANY RECALLED CARS AT THE DEALER THAT THEY ARE SO BEHIND. ALL OF THIS IS GOING ON WHILE GM IS SHOWING OFF THEIR NEW CARS AT THE DETROIT AUTO SHOW. CARS THAT WILL PROBABLY SOON BE ON ANOTHER RECALL LIST. ENOUGH IS ENOUGH!! ALL CHEVY HHR OWNERS WHO HAVE HAD MORE THE ONE RECALL ON IT, SHOULD BE ALLOWED TO TURN THE CAR IN WITHOUT PENALTY OR CHARGE. ALL CAR NOTES SHOULD BE CANCELLED!-THANK YOU. AND "BE BLESSED"-[XXX] IN C/O [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

THIS CAR HAS A KNOWN ISSUE BY GM ENOUGH TO HAVE THEM PLACE A BULLETIN OUT ON HOW TO FIX IT....THE FUEL LINE RUSTS THEN LEAKS....THIS CAR IS 4 YEARS OLD AND I HAD TO REPLACE A POTENTIAL FIRE HAZARD AT MY COST...GM SHOULD FIX THIS ISSUE NOT I....I CALLED MY MECHANIC AND TOLD HIM I HAD A LEAK IN THE FUEL LINE.....I QUOTE HIM EXACTLY...LET ME GUESS DRIVERSIDE IN FRONT OF THE REAR TIRE....ITS A KNOWN ISSUE...I SAT ON THE PHONE WITH MY MOUTH OPEN....I COULD NOT BELIEVE THIS....THIS IS ABHORRENT AND CHEVROLET GM....NEEDS TO BE ACCOUNTABLE FOR THESE ROLLING BALLS OF FIRE. *TR

01/07/2015
Components: STEERING
Incident Date: 08/14/2014
Crash: No
Fire: No
Summary

2010 CHEVROLET HHR. CUSTOMER HAS RECEIVED RECALL FOR CAR BUT STILL HAS PROBLEMS AFTER REPAIR. *TA THE CONSUMER STATED AS SHE WAS DRIVING, SHE HEARD A GRINDING NOISE, WHENEVER SHE TURNED THE STEERING WHEEL. WHEN SHE RETURNED TO THE DEALER, THE NOISE WAS GONE. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, THE NOISE WAS THERE. THE DEALER DETERMINED THE AIR BAG COIL WAS MAKING THE NOISE. THE CONSUMER STATED THE NOISE WAS NOT THERE, WHEN SHE TOOK THE VEHICLE TO THE DEALER TO COMPLETE THE RECALL. *JB

01/05/2015
Components: STEERING
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

WHILE DRIVING THROUGH A SCHOOL ZONE AT 25 MPH, MY POWER STEERING FAILED AND REVERTED TO MANUAL STEERING. MY GIRLFRIEND IS UNABLE TO STEER THE VEHICLE DURING THE MANUAL STEERING MODE. I RESEARCHED THE VIN RECALL DATABASE AND FOUND THAT THERE WAS RECALL FOR "SOME" 2010 NON TURBO MODELS. MINE IS A NON TURBO MODEL. I HAD TWO RECALLS ON MY VEHICLE WHICH I HAD REPAIRED ON 12/31/2014. THE FOLLOWING QUOTE IS FROM THE GM RECALL WEB PAGE: ?WITH THESE SAFETY RECALLS AND LIFETIME WARRANTIES, WE ARE GOING AFTER EVERY CAR THAT MIGHT HAVE THIS PROBLEM, AND WE ARE GOING TO MAKE IT RIGHT,? SAID [XXX] , VICE PRESIDENT, GM GLOBAL VEHICLE SAFETY. ?WE HAVE RECALLED SOME OF THESE VEHICLES BEFORE FOR THE SAME ISSUE AND OFFERED EXTENDED WARRANTIES ON OTHERS, BUT WE DID NOT DO ENOUGH.? THIS IS A SEVERE SAFETY ISSUE THAT MUST BE ADDRESSED. *TR

01/04/2015
Components: STEERING
Incident Date: 01/02/2015
Crash: No
Fire: No
Summary

MY POWER STEERING LIGHT CAME ACROSS THE DASH AND I COULD NOT STEER MY CAR TO GOOD. IT WILL NOT GO OUT NOW AND I HAVE 2 KIDS THAT WE ALMOST GOT INTO AN ACCIDENT WHEN THIS HAPPENED. I HAVE ONLY HAD MY CAR A YEAR AND A HALF AND I THINK SOMEONE SHOULD BE FIXING IT FOR ME AT NO COST. *TR

12/31/2014
Components: EXTERIOR LIGHTING,STRUCTURE,WHEELS
Incident Date: 11/28/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

I WAS GOING 25 MPH WHEN I CRASHED CAUSING OVER 5,000 DOLLARS WORTH OF AUTO AND PROPERTY DAMAGE IN ADDITION TO THE MEDICAL BILLS WHICH I HAVE NOT RECEIVED IN FULL YET. THE CAR MALFUNCTIONED WHILE I WAS DRIVING AND I WAS NOT ABLE TO CONTROL IT. I RECEIVED THE RECALL INFORMATION IN THE MAIL, BUT THE CAR HAD NOT BEEN REPAIRED. ALSO, THE AIRBAGS DID NOT DEPLOY WHEN THE CRASH HAPPENED. I SUFFERED A CONCUSSION DUE TO THE ACCIDENT. I WAS THE ONLY PERSON INJURED. *JS

12/29/2014
Components: EQUIPMENT
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE AIR CONDITIONER FAILED TO FUNCTION AND THE AIR VENTS BEGAN TO BLOW HOT AIR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

12/29/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/17/2014
Components: STEERING
Incident Date: 12/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

DRIVING ON INTERSTATE AND THE STEERING WARNING LIGHT CAME ON, THE STEERING BECAME ALMOST IMPOSSIBLE TO MANAGE. PULLED OFF AT NEXT EXIT THINKING I WOULD CHECK THE FLUID LEVEL. COULDN'T LOCATE THE FLUID RESERVOIR AND READ THE MANUAL TO FIND OUT THAT THE POWER STEERING IS ELECTRICALLY CONTROLLED. CAME CLOSE TO LOSING CONTROL OF THE VEHICLE AT HIGH SPEEDS. *TR

12/15/2014
Components: STEERING
Incident Date: 02/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

2010 CHEVROLET HHR. THE ENGINE DIED WHILE DRIVING. *MW THE DEALER INFORMED THE CONSUMER, THE STEERING COLUMN AND STEERING BOX NEEDED TO BE REPLACED. *JB

12/12/2014
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE TO MANEUVER. WHEN THE VEHICLE WAS INITIALLY STARTED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER DIAGNOSED THAT THE POWER STEERING MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

12/10/2014
Components: AIR BAGS
Incident Date: 12/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND APPROACHING A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING HER TO CRASH INTO A SECOND VEHICLE. THE AIRBAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DIAGNOSIS OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

11/25/2014
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

POWER STEERING FAILURE WHILE DRIVING. HAS HAPPENED MULTIPLE TIMES WITH MORE FREQUENCY SINCE INITIAL INCIDENT. THIS VEHICLE VIN # IS NOT INCLUDED IN RECALL. *TR

11/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

I AM GETTING THE RUNAROUND FROM RYDELL CHEVROLET IN NORTHRIDGE, CA WITH REGARD TO THIS RECALL. CALLED SHORTLY AFTER RECEIVING FIRST RECALL NOTICE TO ORDER PARTS, TOLD NO PARTS AVAILABLE YET. WENT IN FOR SERVICE IN AUGUST, ORDERED THE PARTS FOR THE RECALL. CALLED IN SEPTEMBER BECAUSE I HADN'T HEARD ANYTHING OVER 3 WEEKS AND WAS TOLD I DIDN'T NEED TO ORDER PARTS, THEY HAD THEM AND NO PROBLEM, COME IN AND GET REPAIRED. I COULDN'T COME UNTIL THIS MONTH, I CALLED FOR AN APPOINTMENT TO REPLACE THE RECALL PARTS, APPOINTMENT TOMORROW MORNING. RECEIVED A CALL TODAY, NO PARTS AVAILABLE FOR THE RECALL REPAIR WILL HAVE TO ORDER THEM. REALLY??? I HAVE 2 PIECES OF MAIL I RECEIVED FRIDAY, 11/21/14 THAT SAY "YOUR IGNITION SWITCH RECALL PARTS ARE NOW AVAILABLE" WITH THE INFO FOR RYDELL NORTHRIDGE, CA INVITING ME TO MAKE AN APPOINTMENT NOW! THIS IS RIDICULOUS!. GM MAY WANT TO FIX THESE PROBLEMS BUT THE DEALERSHIPS SURE DO NOT. *TR

11/24/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

RYDELL CHEVROLET IN NORTHRIDGE CALIFORNIA POSTPONED MY RECALL SERVICE BECAUSE THE REPLACEMENT PARTS THEY RECEIVED WERE DEFECTIVE. YES I SAID DEFECTIVE. I DON'T WANT MY DEFECTIVE PARTS REPLACED WITH MORE DEFECTIVE PARTS. THESE CARS ARE LEMONS AND GM KNOWS IT. I SHOULD CALL THE NEWS. *TR

11/21/2014
Components: STRUCTURE
Incident Date: 04/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR DOOR HANDLE ON THE DRIVER SIDE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE DOOR HANDLE BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE INTERIOR DOOR HANDLE ALSO FRACTURED. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER FOR A SECOND REPAIR TO REPLACE A SECOND DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,505.

11/18/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMEK63C69B******
Summary

MY 2010 HHR SERVICE ESC AND SERVICE TRACTION WARNING CAME ON ENGINE POWER REDUCED AND HAD LITTLE BRAKE CONTROL. I HAD TO PULL OFF AS IT REDUCED MY SPEED AND WAS HARD TO STEER. VERY DANGEROUS. HOW CAN THIS BE FIXED IT SEEMS LIKE THERE ISN'T A SERVICE STATED IN ALL THE REPORTS HERE. *TR

11/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV9AS******
Summary

WHILE DRIVING OVER INDEPENDENCE PASS IN COLORADO AT 14,000 FEET, ABOUT A HALF MILE FROM THE TOP ON A WINDY, TWO LANE ROAD WITH LOTS OF CARS TRAVELING IN BOTH DIRECTIONS THE CAR BEGAN TO STALL AND STUMBLE. WE HAD TO PULL OVER THE BEST WE COULD NOT TO BLOCK TRAFFIC (THIS IS A TWO LANE NO SHOULDER, NO GUARDRAIL, MOUNTAIN HIGHWAY WITH MANY SWITCHBACKS) WE WERE HEADED UPHILL AND WITH NO POWER HAD TO ROLL SLOWLY BACK TO THE SWITCHBACK TO TURN AROUND. THE CAR WOULD START AND STUMBLE JUST ENOUGH TO MANEUVER IT AROUND GOING DOWN HILL. IT WAS 5PM ON A FRIDAY EVENING MILES FROM ANY RETAIL STORE AND OUT OF CELL PHONE RANGE SO WE WERE PRETTY DESPERATE. WE COASTED DOWN THE MOUNTAIN ROAD, STARTING THE STUMBLING AND SPUTTERING ENGINE WHEN OUR SPEED BECAME TO MUCH OR WE APPROACHED A SWITCHBACK SO THAT THE POWER BRAKES COULD BE USED TO SLOW US DOWN. THIS WENT ON FOR 20-30 MINUTES UNTIL WE WERE OFF THE HAZARDOUS PART OF THE MOUNTAIN PASS AND THEN WHEN WE ATTEMPTED TO START THE CAR IT REMAINED RUNNING. WE WILL NEVER ATTEMPT TO GET INTO A HAZARDOUS SITUATION WITH THIS CAR EVER AGAIN. THIS COULD HAVE RESULTED IN SERIOUS DAMAGE OR DEATH. WE COULD HAVE BEEN STRANDED ON THIS MOUNTAIN PASS FOR THE EVENING. THIS WAS THE SECOND TIME IN A 2-3 DAY PERIOD THIS STALLING OCCURRED. OTHER CARS PASSED US BY WITHOUT ISSUE AND IN FACT I HAVE TAKEN MANY CARS OVER INDEPENDENCE PASS IN THE PAST WITH NO ISSUES. I SPOKE TO MY DEALER AND THEY INDICATED THEY WERE NOT AWARE OF ANY ISSUES, AND IT MUST HAVE BEEN THE GAS. THIS GAS IN THE FIRST STALL TWO DAYS PRIOR WAS NOT LOCAL GAS, THIS GAS ON THE STALL ON THE MOUNTAIN PASS WAS LOCAL GAS. IN NO WAY I BELIEVE IT WAS POOR GAS RELATED. I BELIEVE THERE IS A SERIOUS ISSUE WITH THE PROGRAMMING OF THE ENGINE CONTROL THAT COULD HAVE COST US DEARLY. *TR

11/18/2014
Components: ENGINE
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV9AS******
Summary

AFTER DRIVING SEVERAL HOURS, CAME TO A ROAD CONSTRUCTION AREA AND STOPPED FOR A COUPLE OF MINUTES AND THE ENGINE BEGAN TO STUMBLE AND EVENTUALLY DIED AFTER A MINUTE OR SO. AFTER SETTING STILL WITH THE ENGINE AND IGNITION OFF, THE CAR STARTED BACK UP AND WENT ON DOWN THE ROAD WITHOUT ANY FURTHER INCIDENT. *TR

10/29/2014
Components: STRUCTURE
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABD87AS******
Summary

DRIVER'S SIDE DOOR HANDLE JUST BRAKES OFF. I FEEL THIS IS A SAFETY ISSUE AS YOU CAN BECOME TRAPPED IN YOUR CAR. THE ONLY WAY TO OPEN THE DOOR WHEN THIS HAPPENED IS TO ROLL DOWN WINDOW AND PUT YOUR ARM OUT TO OPEN FROM THE OUTSIDE OR HAVE SOMEONE ELSE OPEN FOR YOU. FOR INSTANCE, IF YOU WERE IN AN ACCIDENT, CAR CAUGHT ON FIRE, STALLED ON RAILROAD TRACKS, OR CARJACKED YOU ARE A PRISONER IN THE CAR. THE DOOR HANDLES ARE MADE OF PLASTIC AND IS A VERY EXPENSIVE REPAIR., MINE WAS $200. IF IT HAD NOT BEEN A SAFETY CONCERN, I WOULD NOT HAVE REPAIRED IT. IF YOU RESEARCH THE INTERNET IT IS VERY COMMON PROBLEM. PLEASE RESEARCH. *TR

10/10/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

CURRENTLY WHAT I AM DRIVING MY GEARS ARE GETTING STUCK AND THIS NOISE COMES OUT WHEN I DRIVE, ALSO MY SENSOR IS DEFECTIVE MY LIGHTS IN MY CAR GO OFF AND ON, A LIGHT SAYING I HAVE LOW AIR ON MY TIRES GO ON. I HAVE TAKING MY CAR TO THE TIRE SHOP AND EVEN CHANGED MY TIRES BUT THAT DID NOT WORK. MY ACCIDENT HAPPEN IN JANUARY 2014 HOWEVER THERE IS NEW THINGS THAT ARE OCCURRING AND I NEED HELP WITH THE GENERAL MOTORS TO FIX MY CAR. WHEN THE CAR WAS RECALLED I TOOK IT IN AND THEY ONLY FIXED THE IGNITION SWITCH AND POWER STEERING I TOLD THEM ABOUT THE REST OF THE ISSUES THAT I WAS HAVING SUCH AS THE TRANSMISSION AND I WAS TOLD THAT WAS NOT THEIR PROBLEM. *TR

10/09/2014
Components: STEERING
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

MY POWER STEERING IS GOING IN AND OUT IN MY CAR WHICH CAN BE QUITE DANGEROUS. GM SAYS THERE IS A RECALL ON IT BUT ITS IN CUSTOMER PHASE MAILING SO THEY WON'T FIX IT. *TR

10/08/2014
Components: STRUCTURE
Incident Date: 10/08/2014
Crash: No
Fire: No
Summary

PLASTIC INSIDE DOOR HANDLES BREAKS OFF IN HAND AND LEAVE DISABLED AND VETERAN STRANDED IN DRIVERS SEAT. SEE HTTP://WWW.CHEVYHHR.NET/FORUMS/HOW-TUTORIAL-LIBRARY-21/HOW-FIX-BROKEN-INTERIOR-DOOR-HANDLE-LESS-THAN-$10-41305/. *TR

10/02/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

I ASKED FOR A WARRANTY REPAIR ON MY AIRBAG. THE DEALER GOT THE PART AND SENT IT BACK ON 7-13-12. THEY NEVER CALLED, EMAILED OR WROTE ME A LETTER. I WAS NEVER CONTACTED. . RECENTLY. GM RECALLED MY KEYS, I ASKED ABOUT MY AIRBAGS. FOR THE FIRST TIME, ON 9-12-14, [XXX] WAS THE ONLY SERVICE EMPLOYEE WHO TOLD ME THE PART IS NOT AT THE DEALER AND IT WAS SENT BACK 2 YEARS AGO AND IF I WANTED IT I WOULD HAVE TO PAY ALMOST 400.00 FOR IT. I HAD DETRIMENTALLY RELIED ON THE REPRESENTATIONS OF AT LEAST 13 DIFFERENT CONTACTS WITH SERVICE PEOPLE, OVER THIS PERIOD OF TIME, WITH THIS SERVICE DEPARTMENT TO HONOR THE REPAIR. [XXX] COPIED THE SERVICE WORK ORDER SHEET AND GAVE ME A COPY OF IT. THERE WAS NO MENTION OR NOTATION OF A PHONE CALL EVER BEEN MADE, ON IT. [XXX] AND [XXX] , SERVICE MANAGERS AT JAMES MARTIN CHEVROLET 6250 WOODWARD AVE. DETROIT, MICHIGAN 48202, REFUSE TO HONOR THE AIRBAG REPAIR ALTHOUGH THEY ARE REPAIRING OTHER MODEL AIRBAGS DAILY ON A OPEN SAFETY RECALL FROM THE NSTB. GENERAL MOTORS REPRESENTATIVE [XXX] AT 1-866-790-5600 EXTENSION [XXX] REFUSES TO HONOR THE REPAIR ALTHOUGH HE HAS OPEN RECALLS ON OTHER MODELS FOR THE SAME ISSUE. SINCE GENERAL MOTORS HAS A HISTORY OF EXPLODING AIRBAGS CAUSING CRASHES AND SEVERAL OPEN RECALLS ON SEVERAL MODELS, I AM CERTAIN THAT THIS ONE (2010 HHR) SHOULD BE ADDED TO THE LIST FOR SAFETY CONCERNS. ALSO, THE RUNNING LIGHTS HAVE A SAFETY ISSUE TOO, ON ALMOST ALL MODELS THE DAYTIME RUNNING LAMPS AND REGULAR LIGHTS HAVE THE RIGHT HEADLIGHT OUT. THIS IS NOT A COINCIDENCE, IT IS A KNOWN DESIGN DEFECT AND ALL GM PRODUCTS FROM 2010 FORWARD AND SHOULD BE RECALLED AS THE LIGHTS CAUSE A SAFETY HAZARD. IN SUMMATION, I WANT THE 2010 HHR RECALLED FOR THEIR RIGHT HEADLIGHTS AND THEIR AIRBAGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/01/2014
Components: POWER TRAIN
Incident Date: 09/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND STALLED. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,999.

09/25/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/10/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING 10 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE CRASHED INTO A TRAILER. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,243.

09/23/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER SIDE INTERIOR DOOR LATCH FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

09/18/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE VEHICLE STALLED WHILE STOPPED AT AN INTERSECTION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

09/11/2014
Components: STEERING
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

POWER STEERING GOES OUT WHILE IN DRIVE. COMES BACK ON WHEN CAR IS TURNED OFF AND RESTARTED, THEN GOES OUT AGAIN. REPEATEDLY. *TR

09/09/2014
Components: STEERING
Incident Date: 09/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

WAS DRIVING DOWN HIGHWAY AND SUDDENLY THE POWER ASSIST STEERING QUIT WORKING AND COULD NOT STEER VEHICLE. SOMETIME POWER ASSIST WORKS AND SOMETIMES IT DOESN'T.. AT TIMES IT LOCKS UP. HAD TO HAVE A MECHANIC GET VEHICLE TO CHEVROLET GARAGE BECAUSE I WAS NOT STRONG ENOUGH TO STEER IT. *TR

09/03/2014
Components: STEERING
Incident Date: 09/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL LOCKED CAUSING THE VEHICLE TO CRASHED INTO A FIRE HYDRANT, A MAILBOX, AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

08/30/2014
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

I WAS DRIVING TO AN APPOINTMENT, WHEN MY POWER STEERING FLASHED ON THE DASH SCREEN AND MY STEERING WHEEL WENT FROM FLUID TO STIFF. I PULLED OVER TO THE SIDE OF THE ROAD AS SOON AS IT HAPPENED AND TURNED OFF THE CAR. WHEN I TURNED IT BACK ON, THE STEERING WAS FLUID AGAIN, BUT THE AIR BAG LIGHT HAD CAME ON AS WELL AS THE ABS AND TRACTION. THE STEERING WHEEL WAS FLUID ONLY FOR A FEW MINUETS, AND THEN AFTER MAKING A FEW TURNS, I LOST THE STEERING ONCE AGAIN. I HAVE LEARNED OF A RECALL ON THE HHR'S POWER STEERING AND STARTER. I WILL GO TO THE DEALER AND ASK THEM WHAT THEY CAN DO. I AM FILING THIS SO IT IS NOTED IN THE RECORDS OF THE HAPPENINGS. *TR

08/28/2014
Components: STRUCTURE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

INSIDE DRIVERS DOOR HANDLE DEFECTIVE ,,WILL NOT LET DRIVER OUT OF CAR IN A TIME OF A CRASH. *TR

08/28/2014
Components: AIR BAGS
Incident Date: 09/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

AIRBAG HARNESS UNDER PASSENGER SEAT DEFECTIVE ,,MAKING AIRBAG LIGHT COME ON AND STOPPING AIRBAGS FROM WORKING IN A TIME OF A CRASH. *TR

08/28/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE INTERIOR DOOR HANDLES FRACTURED. THE CONTACT MENTIONED THAT THE DOORS COULD ONLY BE OPENED BY USING THE EXTERIOR HANDLES. THE DEALER STATED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

08/20/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

08/20/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 06/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

WE'VE HAD BOTH INSIDE DOOR HANDLES CRUMBLE & BREAK IN OUR HANDS & THE CAR COMPANY WANTED ALMOST $400.- TO FIX THEM (WHICH I CANNOT AFFORD). NOW I & MY PASSENGER HAVE TO ROLL THE ELECTRIC WINDOWS DOWN, IN ORDER TO GET OUT OF THE CAR...DANGER... AND NO ONE CARES!!! I READ WHERE OTHERS ARE HAVING THE SAME PROBLEMS... WHAT THE HECK??? THIS IS NOT RIGHT!!! *TR

08/15/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBADD86AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE DOOR HANDLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

08/11/2014
Components: STEERING,SUSPENSION,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE POWER STEERING, AIR BAG, AND SERVICE ENGINE SENSORS WERE ALL ILLUMINATED AND THE CONTACT HAD A DIFFICULT TIME TURNING THE STEERING WHEEL. THERE WAS A LOUD CLICKING NOISE THAT WAS HEARD EACH TIME THE STEERING WHEEL WAS TURNED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 10/7/14*CN THE VEHICLE OVERHEATED, THE ENGINE AND AIR BAG LIGHT ILLUMINATED. THE LOWER CONTROL BUSHING, TIMING SOLENOID AND CAMSHAFT NEEDED TO BE REPLACED. UPDATED 11/25/14 THE CONSUMER STATED THE DEALERSHIP COULD NOT DUPLICATE THE POWER STEERING FAILURE. THE LEFT FRONT HEAD LIGHT WAS REPLACED 5 TIMES. THE CATALYTIC CONVERTER AND FRONT AXLE WERE REPLACED. THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY CAUSING MINOR DAMAGE. *JS

08/08/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV7AS******
Summary

DAVID STANELY CHEVROLET OKLAHOMA CITY WAS NOTIFIED IN MAY THAT WE NEED TO TAKE CARE OF THE RECALL NOTICES ON THE POWER STEERING AND IGNITION. THEY SAID IT WOULD TAKE 6-8 WEEKS TO GET THE PARTS. AS OF THE 4TH OF AUGUST THEY HAVE MADE NO ATTEMPT TO FIX THESE RECALLS AND WE ARE NOW BEING TOLD WE HAVE AN APPOINTMENT TO HAVE IT INSPECTED FOR PARTS ON SEP 18TH. IS THIS HOW GM IS HANDLING ALL THESE RECALLS? *TR

08/07/2014
Components: STEERING
Incident Date: 05/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/06/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO A TRUCK. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEGS, NECK, AND BACK. ONE OF THE PASSENGERS SUSTAINED INJURIES TO THE LOWER BACK AND HANDS. THE OTHER PASSENGER SUSTAINED INJURIES TO THE LOWER BACK AND THIGHS. MEDICAL ATTENTION WAS RECEIVED AND A POLICE REPORT WAS FILED. AFTER THE CRASH, THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V153000 (STEERING) AND 14E021000 (ELECTRICAL SYSTEM: IGNITION SWITCH); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

08/06/2014
Components: POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 08/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND WOULD NOT ACCELERATE. THE SERVICE TRACTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

08/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/01/2014
Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV9AS******
Summary

DRIVING AND DASH GO BLACK PROBLEM STEERING ALSO HAVING PROBLEM WITH CAR STARTING AND TURNING HAVE HAD TO CALL AAA SEVERAL TIME GOT NEW BATTERY STILL SAME PROBLEM CAR STARTS WHEN IT WANT STOPS WHEN IT WANTS HAVE RECEIVED TWO SPEEDING TICKETS IN LESS THEN TWENTY-FOUR WHILE USING CRUISE CONTROL WHERE AGAIN THE PANEL JUST GOES OUT SAME WITH LIGHTS THERE ARE TIMES WHEN SOMETHING ALSO SMELL LIKE IT IS BURNING HAVE REPORTED THIS SEVERAL TIMES TO GM NO RESPONSE VERY AFRAID TO DRIVE THIS CAR BECAUSE I DON'T KNOW WHAT IT WILL DO ON ANY GIVEN DAY BUT I HAVE A LOAN ON THIS CAR I PRAY EVERY DAY I GET IN AND ATTEMPT TO GO TO WORK PRAYING I MAKE IT SAFE TO AND FROM WORK [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

ON SUNDAY, MARCH 31ST, 2013, MY VEHICLE WAS LOCKED IN THE RUNNING POSITION AND IT WAS IMPOSSIBLE TO GET MY KEY OUT OF THE IGNITION. THE VEHICLE CONTINUED TO RUN UNTIL I WAS ABLE TO CONTACT A LOCAL CAR EXPERT WHO WAS ABLE TO PULL THE FUEL PUMP FUSE TO GET THE ENGINE TO STOP RUNNING. THE NEXT DAY, THIS SAME PERSON TOOK THE VEHICLE IN TO HIS SHOP AND REPLACED THE "IGNITION LOCK CYLINDER" PER A "SILENT" GM RECALL. SOON AFTER THIS INCIDENT, I BEGAN HEARING ABOUT A GM RECALL ON THE "IGNITION SWITCH". I WAS THEN SENT A LETTER FROM GM TO THAT EFFECT. THE LETTER ALSO STATED THAT I COULD BE REIMBURSED FOR WORK DONE IF I HAD REPAIRS MADE ON MY OWN. WHEN I APPLIED FOR A REFUND FOR THE LABOR COST THAT I INCURRED, I WAS NOTIFIED BY THE TEAM CHEVY OF VALPARAISO, IN DEALERSHIP AND TOLD THAT I WOULD NOT BE COMPENSATED FOR BY EXPENSES BECAUSE THE CURRENT RECALL WAS FOR THE "IGNITION SWITCH" AND NOT THE "LOCK CYLINDER". I TRIED TO EXPLAIN THAT THE OTHER PART WAS ALSO A PART OF A PREVIOUS RECALL; HOWEVER, THE REP REFUSED TO ACKNOWLEDGE THE ISSUE WITH THE "LOCK CYLINDER". AFTER DOING SOME ONLINE RESEARCH, I HAVE FOUND THAT MANY PEOPLE HAVE ALSO EXPERIENCED THIS SAME "LOCKING IN THE RUN POSITION ISSUE". FOR THIS REASON, AND THE FACT THAT GM IS ONCE AGAIN SLOW TO ACKNOWLEDGE A DANGEROUS DEFECT IN A VEHICLE WITH A HISTORY OF DANGEROUS DEFECTS, I AM WRITING TO FILE AN OFFICIAL COMPLAINT. AT THIS POINT, I DO NOT FEEL SAFE IN MY VEHICLE. I CURRENTLY HAVE TWO RECALLS OUT ON MY CAR AND HAVE ALREADY REPLACED BY POWER STEERING ASSIST MOTOR AFTER IT FAILED ON A BUSY HIGHWAY IN THE MIDDLE OF A LEFT HAND TURN. THERE ARE A SERIES OF MAJOR FLAWS WITH THIS VEHICLE AND GM NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF ITS CUSTOMERS AND MAKE THIS RIGHT. I WOULD ALSO HOPE THAT THE NHTSA CAN INFLUENCE GM TO EXPAND THEIR RECALL TO COVER ALL IGNITION RELATED PROBLEMS. *TR

07/30/2014
Components: UNKNOWN OR OTHER
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

HAVING RECEIVED SEVERAL LETTERS FROM GM REGARDING THE RECALL OF THIS VEHICLE, I CONTACTED THE LOCAL GM DEALER ONLY TO BE SHOWN THAT THE LETTER STATED THAT I WOULD BE CONTACTED AGAIN WHEN THE PART(S) WERE AVAILABLE. THE DEALER TOLD ME TO GO AWAY AND WAIT FOR A FOLLOW-UP LETTER IN SPITE OF THE DANGER OF DRIVING THE CAR IN ITS CURRENT CONDITION. *TR

07/28/2014
Components: STEERING
Incident Date: 07/26/2014
Crash: No
Fire: No
Summary

SUDDEN LOSE OF POWER STEERING WITH POWER STEERING LIGHT COMING ON AND ENGINE STOPPING. LUCKILY WE WERE EXITING A SHOPPING AREA AND WAS ON A DOWNHILL GRADE AND WAS ABLE TO COAST TO THE SIDE WITHOUT INCIDENT (EXCEPT THE IRRITATED TRAFFIC BEHIND ME). WE WERE ABLE TO RESTART THE CAR WITH NO DIFFICULTY BUT THE POWER STEERING LIGHT IMMEDIATELY CAME ON AND INDEED THERE WAS NO POWER STEERING. WENT TO A LOCAL AUTO PARTS PLACE WHO SAID THE FUSE LOOKED GOOD, BUT WE CHANGED IT ANYWAY, HOPING THIS WOULD FIX THE PROBLEM, BUT NO SUCH LUCK. I LIVE IN THE CITY AND WORK IN A METROPOLITAN AREA, THIS IS MY ONLY MODE OF TRANSPORTATION AND AT THIS POINT MY BICEPS AND SHOULDERS ARE GETTING PRETTY SORE. VERY DIFFICULT TO PULL IN AND OUT OF MY DRIVEWAY. LOOKING BACK, I SEE HOW THIS COULD HAVE BEEN DISASTEROUS. WHAT IF MY 16 YEAR OLD HAD BEEN BEHIND THE WHEEL? HOPE IT DOESN'T TAKE LONG TO GET REPAIRED. UPDATED 05/7/2015*JS

07/25/2014
Components: STEERING
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 14V153000(STEERING), HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.

07/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WAS REMOVED FROM THE IGNITION WITHOUT THE VEHICLE BEING IN PARK. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 14V171000(ELECTRICAL SYSTEM), HOWEVER THIS FAILURE CONTINUED TO OCCUR. THE CONTACT STATED HE WAS TOLD BY SERVICE REP AT THE DEALER THAT A NEW IGNITION WAS NOT PLACED IN HIS VEHICLE. HOWEVER CONTACT PAPER WORK STATES A IGNITION SWITCH REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,578.

07/23/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBERS: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V171000 (ELECTRICAL SYSTEM) IT BEGAN EXPERIENCING STEERING FAILURE. THE CONTACT HAD TO TURN THE STEERING WHEEL AND CHANGE GEARS IN ORDER TO START THE VEHICLE. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING SENSOR ILLUMINATED INTERMITTENTLY. THE CONTACT HAD TO TURN THE VEHICLE OFF AND THEN BACK ON IN ORDER TO RESET THE ELECTRIC POWER STEERING. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING), BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE MANUFACTURER AND DEALER COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 21,053.

07/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT SHE RECEIVED NHTSA CAMPAIGN NUMBER: 14E021000 (IGNITION SWITCH). THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED FOR THE RECALL, THE VEHICLE ENGINE STALLED WHEN STOPPING FOR TRAFFIC LIGHTS. THE CONTACT ALSO MENTIONED THAT ALL OF THE WARNING LIGHTS, INCLUDING THE "DISABLED AIR BAG" WARNING LIGHT, ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNDETERMINED. IN ADDITION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY DIAGNOSED THAT THE SECURITY FEATURE CHIP NEEDED TO BE REPLACED WHICH WAS THE CAUSE OF ALL THE SECURITY LIGHTS ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

07/21/2014
Components: STRUCTURE
Incident Date: 07/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

THE INSIDE DOOR HANDLE BROKE OFF FOR THE 2ND TIME IN LESS THAN A YEAR, I THINK THIS IS THE MAKER FAULT AND THE CUSTOMER SHOULDN'T BE HELD RESPONSIBLE FOR THIS. *TR

07/17/2014
Components: STEERING
Incident Date: 07/17/2014
Crash: No
Fire: No
Summary

ON MY LUNCH BREAK FOR WORK MY POWERSTEERING ONCE AGAIN HAS GIVEN OUT ON ME I HAVE CONTACTED CHEVROLET NUMEROUS TIME TRYING TO GET THEM TO UNDERSTAND HOW UNSAFE IT IS TO KEEP DRIVING THE CAR WHEN THERE IS ALREADY A KNOWN ISSUE WITH POWERSTEERING OF MY CAR BUT CHEVROLET HAS REFUSED TO PROVIDE A RENTAL CAR TO ME DUE TO ME NOT FEELING SAFE TO DRIVE THE CAR THEY ARE NOT ABLE TO GIVE ME A TIME WHEN THE PARTS SHOULD BE IN. *TR

07/16/2014
Components: STEERING
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE STEERING WHEEL BECAME HARD TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT SHE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). HOWEVER, THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 59,000.

07/15/2014
Components: STEERING
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING FAILED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V153000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DEALER STATED THAT THE RECALL REMEDY WAS UNAVAILABLE AND THAT IT WOULD TAKE APPROXIMATELY THREE MONTHS FOR AN APPOINTMENT TO BE SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000..UPDATED 08-26-14 *BF UPDATED 8/29/2014 *JS

07/14/2014
Components: STEERING
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

I WAS DRIVING TO WORK THIS MORNING I GO TO MAKE A TURN AND THE STEERING WHEEL JUST LOOKED.THE POWER STEERING ALERT CAME UP, IT WOULD NOT UNLOCK UNTIL I TURNED CAR OFF. IT WAS VERY VERY SCARY THE STEERING WHEEL BECAME VERY VERY HEAVY I HAD TO STRUGGLE TO TURN, I WAS PRAYING AND SWEATING PROFUSELY, I REALLY FELT MY LIFE WAS IN DANGER. *TR

07/09/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/06/2014
Crash: No
Fire: No
Summary

I WAS BACKING UP OUT OF A PARKING STALL THE POWER STEERING SUDDENLY STOPPED WORKING , THAT IS ON RECALL ALONG WITH THE IGNITION SWITCH WE CALLED MAY 20 2014 NO PARTS FOR THE IGNITION SWITCH STILL NO PARTS FOR THAT NOW ANOTHER RECALL THIS TIME ELECTRICAL POWER STEERING ..... SUNDAY JULY6 2014 AT 11:30 AM POWER STEERING SUDDENLY WENT OUT CALL GM ROAD SIDE ASSISTANCE GOT A TOW TO H&H CHEVY OMAHA NE . THEN FIRST THING MONDAY MORNING WENT IN AND GOT A LOANER CAR. THE SERVICE GUY STATED THAT GM DOESN'T NO HOW TO FIX THE POWER STEERING PROBLEM NOR DO THEY HAVE ANYONE TO FIX IT AND NO PART TO FIX IT WITH SO IT COULD BE A MONTH OR LONGER WE HAVE TO DRIVE A CHEVY CRUZE WHICH FOR SOMEONE WITH A VERY BAD BACK AND ARTHRITIS IN KNEES AND BACK BAD CAR NOT COMFORTABLE. I THINK GM NEEDS TO JUST SCRAP ALL THESE CARS AND BUY THEM BACK FROM THE PPL AND PAY OFF THERE LOANS. I AM LOOKING INTO BUYING A DIFFERENT BRAND OF CAR. ONE THE CORPORATION WILL COMMUNICATE BETTER THEN GM IS NOW THE COMPANY OF WE WONT SAY A WORD TIL YOU GET HURT. DEALERSHIPS TELLING OWNERS TO JUST DRIVE YOUR CARS BUT BECAREFUL TIL THEY DO GET THE PART IN. *TR

07/08/2014
Components: STEERING
Incident Date: 06/18/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE STARTING THE IGNITION, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND A CHIME SOUNDED WITH AN IMMEDIATE LOSS OF POWER STEERING. THE FAILURE WAS RELATED TO RECALL NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

07/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/07/2014
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

NO ACCIDENT HAS OCCURRED; I WOULD LIKE TO KNOW WHY IT TAKES SO LONG TO REMEDY THE RECALL(S) ON MY VEHICLE; THE FIRST NOTICE WAS RECEIVED DATED APRIL 2014 FROM GM REGARDING THE IGNITION SWITCH. THE NEXT RECALL LETTER WAS RECEIVED ON MAY 11, 2014 AND I IMMEDIATELY CALLED MY LOCAL GM (CECIL CLARKE CHEVROLET) IN LEESBURG, FLORIDA TO BE PUT ON THE 'LIST' FOR THE REQUIRED PARTS/REPLACEMENTS. ON JUNE 17TH, I CALLED CECIL CLARK AGAIN AND WAS ADVISED THAT ALTHOUGH THEY WERE RECEIVING 4 - 5 REPLACEMENT KITS A DAY, MINE HAD NOT COME IN YET. NOW I HAVE A SAFETY RECALL FOR JUNE REFERENCE THE EPS AND THAT PARTS ARE NOT CURRENTLY AVAILABLE. I HAVE DONE WHAT I NEED TO DO, I DRIVE ONLY WHEN I HAVE TO NOW, AND ALTHOUGH I FOLLOW THE SAFETY RULES REFERENCE REMOVING ALL ITEMS FROM THE IGNITION KEY, I DO NOT FEEL SAFE WHILE DRIVING ANYMORE. PLEASE CAN YOU FIND OUT WHY IT TAKES SO LONG TO GET PARTS FOR A VERY SAFETY RELATED ISSUE. I THANK YOU IN ADVANCE. *JS

07/03/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V047000 ( ELECTRICAL SYSTEM) AND 14V153000 (STEERING). THE CONTACT INDICATED THAT THERE WAS A DELAY TO RECEIVE THE IGNITION SWITCH PART FOR LONGER THAN THIRTY DAYS. THE VEHICLE WAS BEING REPAIRED AFTER WAITING FOR THIRTY DAYS AND THE CONTACT WAS LATER NOTIFIED OF A SAFETY RECALL FOR THE STEERING. THE PARTS FOR THE SECOND RECALL WERE ALSO UNAVAILABLE. THE CONTACT WAS DRIVING A RENTAL VEHICLE WHILE WAITING FOR THE LOCAL DEALER TO COMPLETE THE IGNITION AND STEERING RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN AND PARTS DELAY TO NO AVAIL. THERE WERE NO FAILURES.

07/03/2014
Components: AIR BAGS
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

MY VEHICLE IS CURRENTLY UNDER 3 SAFETY RECALLS WITH GM. WHEN I CONTACTED GM TO INQUIRE ABOUT A POSSIBLE LOANER VEHICLE UNTIL IT CAN BE REPAIRED, I WAS TOLD THE DEALERSHIPS WERE AUTHORIZED TO PROVIDE LOANER VEHICLES. WHEN I CALLED THE DEALERSHIP THEY STATED THAT THEY WERE ONLY PROVIDING LOANER VEHICLES FOR THOSE WHOSE CARS WERE INOPERABLE. WHEN I CONTACTED GM FOR CLARIFICATION ON THIS, THEY STATED THAT LOANER VEHICLES ARE AVAILABLE FOR THOSE CARS UNDER SAFETY RECALLS, OF WHICH MY CAR IS INCLUDED, AND SENT ME BACK TO THE DEALERSHIP. THE DEALERSHIP STILL REFUSES TO PROVIDE A LOANER VEHICLE AND GM IS NOT ASSISTING, JUST SENDING ME BACK TO THE DEALERSHIP. THIS CAR IS UNDER RECALLS IN WHICH THERE WERE SERIOUS ACCIDENTS AND DEATHS INVOLVED. THERE IS NO WAY I AM DRIVING THIS CAR. CAN YOU HELP WITH THIS SITUATION? *TR

07/03/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM) AND STATED THE THAT THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE REMEDY WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

06/27/2014
Components: STEERING
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V153000 (STEERING). THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 60,000.

06/26/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

CAR WOULD NOT START FOR DAYS. HAD IT JUMPED SEVERAL TIMES. FINALLY STARTED RUNNING AGAIN, THAN IT APPEARED TO HAVE AN EXHAUST LEAK. NOPE...DIRECT FIT CONVERTER... OVER 600$ PLUS BEING TOWED 2XS. ANOTHER BATTERY, AAA TOWING AND JUMPING, ALREADY HAD ENGINE SWITCH REPLACED, NOW MY KIDS AND I HAVE TO WORRY ABOUT POWER STEERING! THOUGHT I LOVED THIS VECH, BUT ITS COST US AN ARM AND A LEG JUST TO FIX PROBLEMS, NOT TO MENTION IM STILL PAYING FOR IT! CHEVY 2010 HAD 7MILES ON IT WHEN PURCHASED, HAS APPROX 70 NOW, COULD OF HAD MORE, IF NOT FOR FIXING AND BUYING PARTS! NEVER AGAIN. *TR

06/26/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

EXPERIENCED SUDDEN LOSS OF POWER WHEN ENTERING FREEWAY ONRAMP. WARNING CHIMES SOUNDED, DASH MESSAGE READS TRAC CONTROL. ROAD CONDITIONS BARE AND DRY. CODE C0280. DEALER REPLACED YAW RATE SENSOR. *TR

06/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

KEY STUCK IN IGNITION, COULD NOT SHUT DOWN ENGINE. DEALER REPLACE IGNITION CYLINDER. *TR

06/26/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

THIS IS ONE OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *TR

06/26/2014
Components: STRUCTURE
Incident Date: 06/23/2014
Crash: No
Fire: No
Summary

TL * THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE INTERIOR HANDLE FOR THE DRIVER'S SIDE DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 45,'000.

06/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB1AS******
Summary

I HAVE CONTACTED GM TO GET THE RECALL DONE FOR THE IGNITION SWITCH ON MY 2010 CHEVY HHR. I HAVE BEEN TOLD THAT THE PARTS WILL NOT BE AVAILABLE AND HAVE TO BE ORDERED. TIME TO MAKE THE REPAIRS WILL BE 4 TO 6 WEEKS. THOUGHT YOU SHOULD KNOW. *TR

06/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

THIS IS AN UPDATE TO FILE# 10597005 YOU ALREADY HAVE THE INFORMATION ABOUT OUR 2010 CHEVY HHR, ELECTRICAL ISSUES, AND ABOUT THINGS SHUTTING DOWN BEFORE THE NEW IGNITION SWITCH WAS INSTALLED. AND I INFORMED YOU THAT THE AIR BAG WARNING LIGHT CAME ON AFTER THE NEW SWITCH WAS IN, MAKING IT VERY DANGEROUS TO DRIVE. ON THE WEEK OF JUNE 10TH, 2014, I INFORMED YOU THAT WE WERE LEFT WITH NO CAR FOR A DAY AND A HALF, BECAUSE SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN WAS TOO BACKED UP. LIKE THEY HAVE BEEN SINCE THE RECALL. UPDATE, AS OF TODAY, JUNE 18TH, 2014: 1. THE AIRBAG FUSE WAS MISSING. THE AIRBAG LIGHT STILL COMES ON, PERIODICALLY AS WELL AS THE ANTI-THEFT LIGHT. 2. ON JUNE 14TH, 2014, MY HUSBAND EDWIN WAS STRANDED AND HAD TO BE TOWED BECAUSE OF THE NEW KEYS TO THE IGNITION SWITCH, STOPPED WORKING AND THE CAR WOULD NOT START. ONCE HOME, AFTER BEING TOWED, OUR SON, SUGGESTED TRYING THE OTHER KEY. AND IT WORKED. SOMETHING IS WRONG WITH THE BRAND NEW KEYS. WE ARE HERE, WONDERING, WHEN WILL THE SECOND KEY GO OUT, STOP WORKING WHILE DRIVING ETC.!!! 3. WE NEED TO TAKE THE CAR IN. BUT WE WERE TOLD THAT BECAUSE WE JUST GOT A NOTICE ABOUT THE POWER STEERING, THAT IT'S BEST TO WAIT UNTIL WE BRING THAT IN FOR THAT. BUT..ONCE AGAIN, THE PARTS ARE NOT IN!!!!! GM NEED TO TAKE THIS CAR BACK, OR GIVE US SOMETHING ELSE TO DRIVE UNTIL IT CAN BE FIXED. WE DO NOT FEEL SAFE AT ALL!!!!! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 40 MPH THE SPEED DECREASED TO 20 MPH. THE CONTACT HAD TO SHUT THE VEHICLE OFF AND RESTART IT IN ORDER TO CORRECT THE FAILURE. THE TRACTION WARNING INDICATOR ILLUMINATED WHENEVER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

06/09/2014
Components: ELECTRICAL SYSTEM,VISIBILITY,AIR BAGS
Incident Date: 03/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

GREETINGS NHTSA, I AM WRITING TO DOCUMENT SOME THINGS ABOUT OUR 2010 CHEVROLET HHR. YES, IT WAS PART OF THE RECALL, BUT I NEED FOR YOU TO BE INFORM OF SOME THINGS, THAT I PRAY CAN HELP SOMEONE ELSE: 1. POWER ISSUES: THE POWER WOULD ACT SO CRAZY THAT WE NEVER KNEW WHEN IT WAS GOING TO SHUT OFF. EXP. THIS PAST WINTER, THE BLOWER MOTOR WOULD BLOW COLD AIR, WHILE IT WAS FREEZING OUTSIDE! OR IT WOULD NOT WORK AT ALL, THEN, THE BLOWER HEATER WOULD COME ON, JUST BY TURNING THE IGNITION ON. . AND IT WOULD BLOW HOT AIR. AND IT WOULD NOT TURN OFF, UNLESS THE KEY WAS OUT OF THE IGNITION. THE DASH WOULD GET VERY HOT, SHOWING A POTENTIAL FOR A FIRE. APPARENTLY, EACH TIME A FUSE HAD BLOWN OUT. WE WOULD REPLACE IT AND IN THREE WEEKS IT WOULD GO OUT AGAIN. SOMETHING ELECTRICAL MUST OF BEEN GOING ON. THERE WAS ALSO, POWER STEERING CONCERNS. 2. WE TOOK IT IN TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN TO HAVE THE IGNITION SWITCH REPLACE. WE WERE GIVEN A RENTAL, AND IT TOOK OVER THREE WEEKS FOR THE PART TO ARRIVE. WE WERE HOPING THAT THE IGNITION SWITCH WAS CAUSING THE PROBLEM AND THAT IT WOULD GO AWAY, ONCE REPLACED. 3. ON JUNE 4TH, 2014-THE PARTS CAME IN.. 4. ON THURSDAY, JUNE 5TH, 2014, THE NEW IGNITION SWITCH WAS REPLACED. THE NEXT DAY, JUNE 6TH, 2014, THE BLOWER MOTOR WENT CRAZY AGAIN, AND THE AIRBAG WARNING LIGHT CAME ON. ( WITH ALL OF THE ISSUES WITH THE CAR, THE AIRBAG LIGHT NEVER CAME ON UNTIL THE NEW IGNITION SWITCH WAS INSTALLED. 5. AFRAID OF AN AIRBAG DISASTER TODAY, JUNE 9TH, 2014, MY HUSBAND TOOK THE CAR BACK TO SERRA CHEVROLET IN SOUTHFIELD, MICHIGAN. THEY ARE SO BACKED UP, WITH CARS. THEY CANNOT EVEN LOOK AT IT UNTIL TOMORROW. MY HUSBAND WAS DROPPED OFF, NO RENTAL NO LOANER! AND NOW WE ARE WITHOUT A CAR, THANK YOU. AND "BE BLESSED" [XXX]-CONSUMERS-2010 CHEVROLET HHR OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6), *TR

06/07/2014
Components: STEERING
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

POWER STEERING ASSIST WENT OUT MAKING VEHICLE VERY DIFFICULT TO STEER. *TR

06/05/2014
Components: STEERING
Incident Date: 03/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

ON 03/30/2014 THE POWER STEERING LIGHT WENT ON MY HHR PANEL AND THE POWER STEERING WENT OUT. AT THAT TIME I COULD POWER OFF THE CAR AND THE POWER STEERING WOULD WORK FOR ONE TO TWO DAYS. WITHIN A WEEK OF THIS, THE POWER STEERING WOULD GO OUT EACH TIME THE CAR WAS STARTED AND DRIVEN WITHIN 5 MINUTES OR LESS. IT OCCURS IF YOU ARE DRIVING AT 5 MPH TO 65 MPH AND IF THE CAR IS COLD OR HOT. THIS IS BECOMING MORE OF A SAFETY ISSUE AS IT REQUIRES EXTRA STRENGTH TO MANEUVER THE CAR SINCE NO POWER STEERING IS AVAILABLE. AT THIS TIME CHEVROLET HAS ANNOUNCED A RECALL ON 03/31 FOR THE 2010 HHR BUT NOTHING HAS SHOWN UP WHEN I PUT MY VIN NUMBER ON THEIR WEBSITE. I AM CONCERNED ABOUT NOT HAVING POWER STEERING BUT WE NEED THE CAR FOR TRANSPORTATION. TODAY IS JUNE 5 AND THIS ISSUE OCCURS EVERY DAY AND NO RECALL NOTICE HAS HAPPENED WITH MY VIN. THE MILEAGE WAS ADJUSTED FROM THE ORIGINAL COMPLAINT. *TR

06/05/2014
Components: AIR BAGS
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE RECALL HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/04/2014
Components: STEERING
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,409.

06/04/2014
Components: AIR BAGS,ENGINE
Incident Date: 05/04/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE STALLED AND CAUSED THE CONTACT TO CRASH. THE AIR BAGS DID NOT DEPLOY. THE APPROXIMATE SPEED AT THE TIME OF FAILURE WAS 40 MPH. THE CONTACT WAS INJURED AND REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THEY WERE NOT AT FAULT, AND NO SOLUTION WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

06/03/2014
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

DRIVING STRAIGHT AHEAD ON DRY ASPHALT STREET AT ABOUT 28 MPH. THE BRAKES BEGAN APPLYING THEMSELVES VERY HARD OVER AND OVER AND OVER. MADE CAR BUCK AND NEARLY STOPPED ME DEAD IN TRAFFIC. DASHBOARD MESSAGE CENTER SAID "ESC ACTIVE". IT WAS THE ELECTRONIC STABILITY CONTROL ACTIVATING ITSELF FOR NO REASON AT ALL. I FORTUNATELY KNOW WHERE THE ESC OFF SWITCH IS, PRESSED AND HELD IT IN UNTIL "ESC OFF" CAME UP ON THE MESSAGE CENTER. THIS HALTED THE ROGUE BRAKING. IF I HAD BEEN ON THE FREEWAY, A TOTAL LOSS OF WOULD SEEM LIKELY. *TR

06/03/2014
Components: STEERING
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

WHILE DRIVING AT ANY SPEED AT ALL THERE WOULD BE A CHIME AND A MESSAGE ON THE DASH THEN MY POWER STEERING WOULD BE TOTALLY GONE, YOU HAVE ABOUT A 4 SECOND WARNING WHEN THIS HAPPENS. I TOOK THE VEHICLE AND HAD IT REPAIRED, IT WAS THE POWER STEERING MOTOR. I CONTACTED CHEVROLET DIRECTLY AFTER HAVING IT REPAIRED COMPLAINING THAT THIS VERY PROBLEM HAD BEEN RECALLED IN CANADA BUT NOT THE US. I WAS TOLD TO KEEP THE REPAIR RECEIPT (WHICH I DID) IN CASE THERE WAS A LATER RECALL. SO WHEN THE RECALL HAPPENED IN THE US MY VEHICLE WASN'T INCLUDED. IT WAS CLEARLY A FAULTY POWER STEERING MOTOR YET NO RECALL ON MY VEHICLE. I BELIEVE THERE ARE MORE OUT THERE THAT GM ISN'T RECALLING. IF MINE DONE IT THEN THERE ARE MORE OUT ON THE ROAD THAT THIS HAS EITHER HAPPENED TO ALREADY OR IT WILL. *TR

06/02/2014
Components: STEERING
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

AS I WAS DRIVING, THE POWER STEERING LIGHT CAME ON AND THE POWER STEERING WENT OUT. THE NEXT DAY, I TOOK IT TO A REPAIR SHOP. THE PROBLEM HAD DISAPPEARED. SEVERAL WEEKS LATER, THE PROBLEM RECURRED. I WAS ADVISED TO TAKE IT TO A GMC DEALERSHIP. THE DEALERSHIP REPLACED THE ELECTRONIC MOTOR ASSIST MOTOR (RECALLED ON OTHER VIN NUMBERS). AND THEY CHARGED ME A HEFTY FEE FOR THE REPLACEMENT. *TR

06/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM) AND STATED THAT THERE HAD BEEN NUMEROUS ATTEMPTS TO SCHEDULE A RECALL REPAIR FOUR DIFFERENT AUTHORIZED DEALERS, BUT TO NO AVAIL DUE TO A LACK OF PART AVAILABILITY. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT COULD EXPECT TO RECEIVE THE RECALL REPAIRS. THE CONTACT BELIEVED THAT THE RECALL REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/02/2014
Components: STEERING
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT HAD SUDDENLY ILLUMINATED BEFORE THE POWER STEERING MALFUNCTIONED MAKING THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

05/26/2014
Components: STEERING
Incident Date: 04/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

AS I WAS DRIVING DOWN THE STREET MY POWER STEERING SIGN CAME ON AND I HAD DIFFICULTY STEERING. AFTER PARKING AND LETTING MY CAR SIT WHEN I STARTED IT AGAIN I WAS ABLE TO DRIVE FOR SEVERAL MILES BEFORE THE POWER STEERING SIGN CAME ON AGAIN. *TR

05/22/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

AIR BAG LIGHT WILL COME ON AND SAY SERVICE AIR BAGS. IT COMES AND GOES AND CAN BE RESET MANUALLY. HAD IT SERVICED AND IT HAD A BAD CONNECTOR. THE DEALERSHIP RE PINED THE CONNECTOR FOR $155.00 LABOR I FELT RIPPED OFF. SAFETY EQUIPMENT FALLS UNDER DIFFERENT CATEGORY THE RADIO NOT WORKING. *TR

05/21/2014
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS WITH THE WINDOWS OPENED, THE VEHICLE VIBRATED CAUSING HIS EARS TO ACHE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 129,000.THE VIN WAS NOT AVAILABLE.

05/20/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT BOTH THE DRIVER AND PASSENGER INTERIOR DOOR HANDLES BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. THE CURRENT MILEAGE WAS 70,000. UPDATED 8/11/14*CN UPDATED 08/22/2014 *JS

05/16/2014
Components: POWER TRAIN
Incident Date: 05/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SUDDENLY FAILED TO ACCELERATE AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRANSMISSION FLUID WAS LEAKING DUE TO A FRACTURED TRANSMISSION COOLANT HOSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,774.

05/12/2014
Components: STEERING,AIR BAGS
Incident Date: 01/20/2014
Crash: No
Fire: No
Summary

INTERMITTENT "SERVICE AIR BAGS". SERVICE LIGHT GOES ON AND OFF SOMETIMES IT WILL CHANGE MULTIPLE TIMES IN JUST A 20 MILE COMMUTE. SOMETIMES THE SERVICE LIGHT WILL NOT TURN ON/OFF FOR A MONTH. NO COMMON FACTOR FOUND. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. INTERMITTENT "POWER STEERING" LOSS - SERVICE LIGHT TURNS ON AND OFF. IT CAN BE HOT, COLD, DRY, RAINING, DRIVING 30 MILES PER HOUR OR DRIVING 50 MILES PER HOUR. VERY DIFFICULT TO CONTROL VEHICLE. MY VIN IS NOT YET COVERED ON THE HHR RECALL LIST. A COUPLE OF TIMES MY CAR KEY GOT STUCK IN THE IGNITION. ONCE IT TOOK FIVE MINUTES TO TURN THE HHR OFF. THIS IS COVERED ON THE CURRENT HHR RECALL LIST. THERE CURRENTLY IS NO FIX FOR THE PROBLEM. IT COULD BE TWO MONTHS BEFORE IT CAN BE REPAIRED. *TR

05/10/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADXAS6******
Summary

WHILE DRIVING DOWN THE INTERSTATE AT 70 MPH,I HAD A WARNING LIGHT AND THE DISPLAY READ SVC ESC. SHORTLY AFTER, THE POWER STEERING DISPLAY CAME ON IN THE VEHICLE. I THEN IMMEDIATELY LOST CONTROL OF VEHICLE. IT TOOK GREAT FORCE TO STEER THE VEHICLE OFF OF THE HIGHWAY TO A SAFE LOCATION. I THEN USED THE ONSTAR SERVICE, THEY RAN A QUICK DIAGNOSTIC - RESULT CAME BACK THAT THEY WERE UNABLE TO CONNECT TO THE POWER STEERING SYSTEM - THE POWER STEERING SYSTEM HAD LOST ELECTRICAL CONNECTION OR HAD FAILED COMPLETELY - THEY WERE UNABLE TO LET ME KNOW WITHOUT HAVING IT DIAGNOSED FURTHER AT A LOCAL CHEVY DEALERSHIP. THE VEHICLE WAS THEN TOWED TO THE LOCAL CHEVY DEALER. THEY RAN A DIAGNOSTIC AND FOUND THAT MY ENTIRE STEERING COLUMN NEEDED TO BE REPLACED. THEY ALSO EXPLAINED THAT OTHER MODELS OF THE HHR WERE RECALLED FOR THE SAME ISSUE THAT I EXPERIENCED, HOWEVER MY MODEL WAS CONSIDERED "SAFE". *TR

05/07/2014
Components: AIR BAGS
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB2AS******
Summary

WHEN DRIVING AT ANY SPEED THE "SERVICE AIRBAG" WARNING COMES ON THEN GOES OFF AND COMES BACK ON RANDOMLY. *TR

05/05/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/02/2014
Crash: No
Fire: No
Summary

MY VEHICLE IS ON GMS RECALL LIST BECAUSE OF AN IGNITION PROBLEM. I WAS DRIVING DOWN A SMALL HILL ON FRIDAY MAY 2, 2014, WHEN MY CAR SHUT OFF. I HAD NOTHING ON MY IGNITION KEY RING WHEN THIS HAPPENED AND HAD JUST MY KEY IN THE IGNITION WHEN THIS HAPPENED. I CALLED GM AND LET THEM KNOW WHAT HAD HAPPENED THEY OFFERED TO GIVE ME A RENTAL CAR THAT THEY WILL PAY FOR UNTIL MY CAR IS FIXED . MY CONCERN IS THAT THESE CARS SHOULD NOT BE ON THE ROAD BECAUSE THEY ARE A SAFETY HAZARD TO NOT ONLY THE PERSON DRIVING THESE CARS BUT ALSO TO THE PEOPLE ON THE ROAD WITH THEM, I KNOW GM IS DOING ALL THAT IT CAN TO FIX THE PROBLEM AND WONDER WHY THEY ARE BEING ALLOWED TO BE DRIVEN ON THE ROADS WHEN THEY ARE UNSAFE. I DO NOT FEEL COMFORTABLE DRIVING MY CAR BECAUSE OF THE RISK IT POSES NOT ONLY TO ME BUT TO OTHERS ON THE ROAD AND WILL BE GETTING A RENTAL . OH AND BY THE WAY WHEN MY CAR SHUT OFF, IT WAS ALL I COULD DO TO STEER IT AROUND THE CORNER BECAUSE OFF COURSE MY POWER STEERING WAS GONE MAKING IT DIFFICULT TO STEER. *TR

04/26/2014
Components: AIR BAGS
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

I WAS DRIVING MY HHR ABOUT 35 MILES AN HOUR. THE DASH DISPLAY SAID CHECK AIRBAG AND THE RED AIRBAG INDICATOR LIGHT CAME ON. IT STAYED ON FOR ABOUT 2 MINUTES. THE NEXT MORNING AFTER I STARTED THE HHR , THE AIRBAG DISPLAY AND THE RED INDICATOR LIGHT STAYED ON. *TR

04/23/2014
Components: STEERING
Incident Date: 04/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GCAAADB7AS******
Summary

THE POWER STEERING KEEPS SHUTTING OFF? I WILL BE DRIVING WHEN I WILL HEAR THIS BRIEF CHIMING SOUND AND MY ODOMETER READOUT ON THE DASHBOARD IS REPLACED WITH A FLASHING "POWER STEERING" MESSAGE. SUDDENLY THE VEHICLE IS A BEAR TO STEER? IT ALMOST TAKES A MUSCLE MAN TO DRIVE THE VEHICLE AT THIS POINT. IT USED TO OCCUR ONLY ONCE IN A WHILE. NOW THE POWER STEERING IS CONSTANTLY OUT. I'M TAKING THIS CAR IN TO THE DEALER NOW... THE SERVICE REP STATED THAT IF MY ISSUE IS A "POWER STEERING MOTOR" REPLACEMENT THAT IT WILL COST ME $325.00 INCLUDING PARTS. HOWEVER IF THE COMPLETE "STEERING COLUMN" NEEDS REPLACEMENT, THE GUY LAUGHED AND STATED THAT I SHOULD CONSIDER TAKING A SECOND OUT ON MY HOME, THAT THIS WOULD BE PRICEY. AND THAT IF BOTH PARTS NEEDED TO BE REPLACED...? WELL... LET'S NOT GO THERE HE SAID... JUST BRING IT IN AND WE'LL RUN A SERIES OF COMPUTER DIAGNOSTICS ON IT. OH BOY... MY FIRST CHEVROLET... *TR

04/16/2014
Components: STEERING
Incident Date: 03/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

OUR 2010 HHR'S POWER STEERING WENT OUT WHILE MY WIFE WAS IN OUR NEIGHBORHOOD. SHE WAS ABLE TO GET THE CAR PARKED ON THE SIDE OF THE ROAD BUT THE STRENGTH NEEDED TO STEER THE CAR WAS GREATER THEN SHE FEELS SHE COULD SAFELY OPERATE THE VEHICLE. IF YOU RESTART THE CAR THE POWER STEERING WILL WORK AGAIN. SINCE THAT TIME THE POWER STEERING WILL RANDOMLY GO OUT AT LEAST EVERY OTHER DAY WHILE DRIVING AT HIGHWAY OR IN THE NEIGHBORHOOD. *TT

04/14/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

THIS IS ON OF REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. A CHIME SOUNDS, A MESSAGE APPEARS ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE RIGHT FRONT HUB WAS REPLACED. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ESCALATED TO A RECALL. *JS

04/14/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

FOR THE SECOND TIME IN A WEEK, THE VEHICLE IS BEING SERVICED BECAUSE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATED SEVERAL TIMES SINCE THE LAST SERVICE WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. ON THIS OCCASION, THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *JS

04/14/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

PLEASE INCLUDE REPAIRING THIS ISSUE IN THE RECALL OF 2010 HHR VEHICLES. THIS IS THE MOST RECENT OF MULTIPLE INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. AS A CHIME SOUNDS, AND A MESSAGE IS FLASHED ON THE DISPLAY, THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. ON THIS OCCASION, THE SERVICER FOUND THE FEMALE CONNECTORS TO THE ABS SPEED SENSOR WERE NOT MAKING PROPER CONTACT. HE CRIMPED THE NEW ONES TIGHTLY WHEN INSTALLING THE REPLACEMENT ENDS. THE SERVICE ADVISOR ADMITTED THAT MY CAR IS NOT THE ONLY ONE WITH THIS ISSUE, HE HAD SEEN THIS PROBLEM REPEATEDLY. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. *JS

04/14/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

AS I WAS DRIVING DOWN THE OFF RAMP OF THE FREEWAY THE FRONT OF MY CAR STARTED TO SHAKE AND RATTLE. A COUPLE MINUTES LATER AFTER TURNING A CORNER, ONLY GOING 30MI/HR, THE CARS POWER STEERING THEN TURNED OFF. EVERY TIME I TURN MY CAR ON AND TAKE A TRIP THE POWER STEERING GOES OFF AT LEAST TWICE. WHICH IS ABOUT 5-6 TIMES A DAY. *JS

04/10/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV6AS******
Summary

LOST POWER STEERING VERY HARD TO TURN STEERING WHEEL. *TR

04/10/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

YOU TELL ME THAT THERE ARE RECALLS ON MY 2010 CHEVY HHR AND WHEN I CALL THE CHEVY DEALER THAT I BOUGHT IT FROM ( DEERY BROTHER CHEVROLET) IN PLEASANTHILL IA. AND CHEVROLET MOTORS THEY TELL ME THERE ARE NO RECALLS ON MY VEHICLE. *TR

04/07/2014
Components: STEERING
Incident Date: 02/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

I PLACED A COMPLAINT HERE IN FEBRUARY REGARDING THE POWER STEERING MOTOR GOING OUT. I HAD THIS HAPPEN TO MY 2010 CHEVY HHR AND THE RECALL IS ONLY FOR THE VEHICLES MADE IN THE US NOT IN MEXICO LIKE MINE WAS. PLEASE HAVE GM LOOK INTO THIS. UNDER THE NHTSA CAMPAIGN NUMBER: 14V153000, IN THE LETTER SECTION 573.6 (C)(5) STATES EXACTLY WHAT HAPPENED TO MY VEHICLE. SOUNDS LIKE GM IS NOT OWNING UP TO ALL THE VEHICLES THEY INSTALLED CHEAP DEFECTIVE PARTS INTO. THANK YOU. *TR

04/03/2014
Components: UNKNOWN OR OTHER
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

HELLO, I WOULD LIKE TO REPORT THE INTOLERABLE ODOR COMING OUT OF THE AC VENT IN MY CAR, WHICH IS AFFECTING MY HEALTH (EG: THROAT INFECTION) AND WELL BEING. THE CAR HAS ~32000 MILES IN IT AND OUT OF WARRANTY BY ~10 MONTHS. I FOUND A TSB (#99-01-39-004C) ON THIS ISSUE. THE TSB ADVISORY STATES GM TO INSTALL AN AFTER BLOWER KIT IF THE CUSTOMERS COMPLAIN. THESE AFTER BLOWER KITS ARE INSTALLED IN SOME OF THE CARS AND NOT OTHERS DEPENDING ON THE LOCATION OF SALES. I BOUGHT THIS AS A NEW CAR AT CINCINNATI DURING 2010 AND MOVED TO CHARLOTTE DURING 2011 TIME FRAME. DURING MAR 2013, I STARTED NOTICING THE BAD ODOR, BUT I CONVINCED MYSELF THAT THIS WILL GO AWAY DURING SUMMER AND DIDN'T TAKE IT TO A DEALER AT THAT TIME. LATER, HOWEVER IT GOT WORSE AND I TOOK IT TO THE DEALER DURING DEC/2013. THE DEALER RECOMMENDED DEHUMIDIFYING THE EVAPORATOR CORE AND I WENT AHEAD DID IT. IT COST ME ~$110. IT SEEMED TO WORK FINE FOR A WEEK OR SO, BUT THE BAD ODOR RETURNED. I WAS GETTING SICK WITH THROAT INFECTION(S). ON FURTHER INVESTIGATION, I CAME TO KNOW ABOUT THIS TSB THAT I MENTIONED ABOVE. BUT THE DEALER DIDN'T DISCLOSE ABOUT THIS TSB TO ME IN FIRST PLACE, WHEN I TOOK THE CAR THERE DURING DEC/2013. I COMPLAINED ABOUT THIS TO GM AND MENTIONED THAT IT IS THEIR RESPONSIBILITY TO INSTALL THE MISSING AFTER BLOWER KIT. GM REPLIED TO ME SAYING THAT THEY CAN OFFER A COST ASSISTANCE PROGRAM TO INSTALL THIS MISSING KIT AND COVER 1/2 THE COSTS BECAUSE MY CAR IS OUT OF WARRANTY. TO ME, THIS IS A CLEAR DESIGN AND MANUFACTURING ISSUE. GM DIDN'T ADVISE ME (DURING PURCHASE OF THIS CAR) IF I MOVE OUT OF CINCINNATI AREA, I MAY NEED THIS AFTER BLOWER KIT TO AVOID MOLD AND MILDEW BUILD UP IN THE AC SYSTEM. PLEASE ADVISE AS I DON'T WANT TO PAY FOR EXPENSIVE FIX THAT IS NOT MY FAULT TO BEGIN WITH. *TR

04/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

I COULD NOT TURN OFF THE IGNITION AFTER STARTING THE CAR. DEALER WHO REPLACED THE SWITCH TOLD ME THE "IGNITION HAD EXPLODED, THAT HAPPENS ALL THE TIME WITH THIS CAR." HE WOULD NOT SHOW ME THE UNIT HE HAD REMOVED, AND SAID "THEY HAVE TO SEND IT THE GM." IT WAS NOT A GM WARRANTY REPLACEMENT. I HAD TO PAY THE DEDUCTIBLE FOR THE AFTERMARKET SERVICE CONTRACT. *TR

04/02/2014
Components: STRUCTURE
Incident Date: 03/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

I ATTEMPTED TO OPEN MY 2010 CHEVY HHR'S REAR PASSENGER DOOR. THE DOOR WOULD NOT OPEN. ALL OTHER DOORS ARE OPENING OK. THE REAR DRIVER'S SIDE PASSENGER DOOR WOULD NOT OPEN UNDER ANY CIRCUMSTANCES. THIS AN EXTREMELY DANGEROUS SITUATION. NOT BEING TO EXIT A VEHICLE UNDER EMERGENCY CIRCUMSTANCES CAN CAUSE SERIOUS INJURY OR DEATH. IT IS MY UNDERSTANDING THAT ALTHOUGH GM IS AWARE OF THIS PROBLEM THEY HAVE DONE NOTHING ABOUT IT. THE GM DEALER I BROUGHT THE VEHICLE TO TOLD ME IT WAS MY PROBLEM, NOT GM'S. I HAVE FACED MULTIPLE ISSUES WITH THIS VEHICLE; KEY STUCK IN IGNITION, POWER STEERING FAIL WHILE DRIVING, MULTIPLE SETS OF BRAKES BURNT OUT, INSIDE DRIVER'S DOOR HANDLE BREAKING OFF AND NOW THIS NEW ISSUE WITH THE DOOR. THE NHTSA REALLY NEEDS TO URGENTLY ADDRESS THE MULTIPLE PROBLEMS WITH THIS VEHICLE AND HOLD GM RESPONSIBLE FOR THEIR POOR ENGINEERING AND QUALITY CONTROL, BEFORE SOMEONE ELSE LOSES THEIR LIFE. *TR

04/01/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

SINCE PURCHASING THIS VEHICLE AS A RENTAL RETURN, THERE HAVE BEEN REPEATED INCIDENTS WHERE THE ELECTRONIC STABILITY CONTROL (ESC) ACTIVATES WHILE TRAVELING STRAIGHT ON DRY PAVEMENT AT SPEEDS BETWEEN 15 AND 30 MPH. THE VEHICLE BRIEFLY LOSES STEERING AND PULLS TO THE RIGHT WHILE BRAKE IS INVOLUNTARILY ACTIVATED. AFTER TURNING THE CAR OFF AND RESTARTING, THE CAR CONTINUES NORMALLY. FORTUNATELY, THIS HAS NOT YET CAUSED AN ACCIDENT. THE DEALER HAS VARIOUSLY ATTRIBUTED THE PROBLEM TO MISMATCHED TIRES (REPLACED WITH ALL NEW), BAD HUBS (BOTH REPLACED), BAD SPEED SENSORS (REPLACED), BAD ALIGNMENT (FIXED) AND A WRONGLY CALIBRATED STEERING POSITION SENSOR (RE-CALIBRATED). THE VEHICLE HAS BEEN TOWED, REPAIRED REPEATEDLY, AND THE PROBLEM IS BACK AGAIN. THIS NEEDS TO BE ELEVATED TO A RECALL. *TR

03/31/2014
Components: STEERING
Incident Date: 02/28/2014
Crash: No
Fire: No
Summary

THE POWER STEERING ASSIST WENT OUT ON MY HHR WHILE DRIVING DOWN THE ROAD. I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THIS AND FEEL THAT IT SHOULD BE A FACTORY RECALL BECAUSE IT IS A SAFETY HAZARD. GM SHOULD APPRECIATE THEIR CUSTOMERS IF THEY WISH TO KEEP US. *TR

03/27/2014
Components: STEERING,AIR BAGS
Incident Date: 03/21/2014
Crash: No
Fire: No
Summary

I OWN A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 75 MPH IN THE FAST LANE ON I-75N. THE POWER STEERING SENSOR LIGHT HAD ILLUMINATED AND THE POWER STEERING SUDDENLY MALFUNCTIONED MAKING THE STEERING WHEEL STIFF AND ALMOST IMPOSSIBLE TO MOVE. I WAS SOMEHOW ABLE TO SAFELY ACROSS 3 LANES TO OFF RAMP, LUCKILY IMMEDIATELY TO THE RIGHT WAS ABLE TO GLIDE INTO A PARKING LOT. PARKED THE VEHICLE AND TURNED IGNITION OFF, CHECKED ALL FLUIDS UNDER HOOD, READ MANUAL AND ADVISED TO TAKE KEYS OUT AND RESTART. SO I RESTARTED THE ENGINE AND THE VEHICLE OPERATED AS NORMAL, THE WARNING SIGNAL WAS GONE AND WHEEL WAS MOVING. I REPORTED THIS TO GM IMMEDIATELY AND HAVE TAKEN VEHICLE TO DEALERSHIP, WHERE THEY DO NOT SEEM TO BE ACTING AS IF THIS IS URGENT. THEY HAVE STALLED 2 DAYS NOW WITHOUT DIAGNOSING, THEY WILL NOT PROVIDE ME WITH A LOANER VEHICLE AND THEREFORE I HAVE NO CHOICE THEN TO CONTINUE TO DRIVE THE VEHICLE, KNOWING THE SEVERE THREAT IT HAS TO MYSELF AND OTHERS ON THE ROAD. THIS CAR IS A DEATH TRAP. I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE. I TAKE IT IN FOR AN ISSUE ATLEAST EVERY OTHER MONTH. ALSO SINCE STEERING ISSUE HAVE HAD THE "AIR BAG SERVICE" LIGHT HAS COME ON SEVERAL TIMES. WILL HAVE DEALERSHIP CHECK THIS MALFUNCTION OUT TOO. I THINK THIS MEANS IF MY STEERING GOES OUT AND I CRASH, THEN I WILL NOT HAVE AN AIRBAG TO SAVE ME.. I CALL THIS CAR "CHRISTINE"!! I AM VERY UPSET THAT GM AND THE DEALERSHIP DO NOT HANDLE THIS MALFUNCTION MORE SERIOUSLY. DEATH TRAP! *TR

03/26/2014
Components: STEERING
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE POWER STEERING ASSIST RESUMED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR WAS DEFECTIVE. THE POWER STEERING MOTOR WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,557. UPDATED 05/06/14 MA UPDATED 05/09/2014 *JS

03/19/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

THE SRS LIGHT WAS RED AND STOOD LIT FOR ONE MONTH AND THEN IT WENT AWAY, I HAVE 3 CHILDREN UNDER 17 YEARS OF AGE AND THIS PROBLEM JUST WORRIES ME AND HAS ME WORRIED ABOUT THE SAFETY OF MY FAMILY WHILE IN THIS CAR. WE HAD THE IGNITION REPLACE BY THE DEALER ABOUT A YEAR AGO, BECAUSE MY WIFE COULD NOT TURN OFF THE CAR. NO OTHER PROBLEMS REPORTED BY MY WIFE. WE LOVE OUR HHR. GREAT FAMILY CAR. WE MIGHT NEED TO GO BIGGER SINCE OUR GROWING FAMILY. HOPE THIS PROBLEM OF SRS GETS FIXED OR DOES NOT BECOME A FUTURE PROBLEM. *TR

03/06/2014
Components: STEERING,POWER TRAIN
Incident Date: 03/06/2014
Crash: No
Fire: No
Summary

DRIVING DOWN THE ROAD, NO NOISE OR INDICATION OF A PROBLEM THEN POWER STEERING INDICATOR CAME ON. NO POWER STEERING. PULLED OVER, TURNED OFF THE CAR AND CHECKED UNDER THE HOOD. EVERYTHING WAS INTACT. GOT BACK IN, STEERING WAS WORKING AGAIN. MAYBE 2 MINUTES DOWN THE ROAD AND GOT THE POWER STEERING WARNING AGAIN. POWER STEERING WAS GONE AGAIN. 4 YEAR OLD CAR SHOULD NOT HAVE THIS ISSUE-WOULD LIKE TO SEE RECALL. *TR

02/28/2014
Components: STEERING
Incident Date: 02/28/2014
Crash: Yes
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN THE POWER STEERING LIGHT CAME ON. I WENT TO PULL INTO A PARKING LOT AND THE CAR HIT A CURB BECAUSE THE POWER STEERING SHUT OFF. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE POWER STEERING WORKED AGAIN. STARTED DRIVING HOME AND WITH IN 5 MILES IT HAPPENED AGAIN. DROVE IT DIRECT TO THE MECHANIC. THEY SAID IT WAS THE POWER STEERING MOTOR. *TR

02/26/2014
Components: STEERING
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

POWER STEERING CONSTANTLY GOES OFF WITHOUT WARNING. RESETS AFTER TURNING CAR OFF BUT GOES OUT AFTER A FEW MINUTES. CONTACTED CHEVROLET FOR INFORMATION ON RECALL SINCE THERE ARE HUNDREDS OF COMPLAINTS ABOUT IT. THEY SAID THERE ISN'T ANY AVAILABLE. COBALT HAD RECALLS FOR THE SAME ISSUE AND HHR HAVE THE SAME POWER STEERING MOTOR. THIS IS VERY DANGEROUS AND GM NEEDS TO DO SOMETHING ABOUT IT BEFORE PEOPLE GET HURT. *TR

02/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL - THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED WHILE AT A TRAFFIC LIGHT, SHE ACCIDENTALLY BRUSHED THE KEY AGAINST HER LEG CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. RK

02/17/2014
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

POWER STEERING UNIT WENT OUT WHEN DRIVING WITHOUT WARNING. PULLED HHR OVER TO THE CURB TO GET THE CAR OFF THE ROAD AND DAMAGED TIRE ON CURB. CAR VERY HARD TO STEER AND COULD NOT CONTROL WHEN PULLING VEHICLE OFF ROAD. THIS IS A SERIOUS SAFETY HAZARD ESPECIALLY FOR MY WIFE WHO DOES NOT HAVE THE UPPER ARM STRENGTH TO CONTROL THE VEHICLE. SAME POWER STEERING UNIT IN THE CHEVY CRUZE AND PONTIAC G6 HAS BEEN RECALLED. DO NOT UNDERSTAND WHY THE HHR HAS NOT BEEN INCLUDED IN THE RECALL. SAME PROBLEM REPORTED ON THE INTERNET BY MANY OTHER OWNERS. *TR

02/13/2014
Components: STEERING
Incident Date: 06/04/2013
Crash: No
Fire: No
Summary

I WAS DRIVING AT APPROX 35 MPH AND THE POWER STEERING WENT OUT. WHEN I FIRST TURN THE CAR ON IT WORKS BUT FOR ONLY ABOUT 10-20 SECONDS THEN GOES OFF AGAIN. IT IS INFURIATING THAT IT ISN'T COVERED IN MY WARRANTY. THE POWER STEERING MOTOR NEEDS TO BE RECALLED!!! *TR

02/11/2014
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 03/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV0AS******
Summary

FIRST THE CAR WOULDN'T START, BRAKES SMELT ON FIRE, ALSO NOISY BRAKES, CAR NEVER STARTED UNTIL 4 TURNS, CAR PULLS A FEW INCHES TO RIGHT WITH NO CONTROL OF STEERING CAR WOULD GO DEAD AT ANYTIME EVEN WHILE DRIVING. ELECTRICAL WOULD HAPPEN RANDOM ON SUNROOF, WIPERS, WINDOWS, AND BLINKERS. SCARY CAR, ESPECIALLY IF I WERE GOING DOWN A HILL WITH NO CONTROL. 2 YEARS LATER DEALERSHIP COULD NEVER RESOLVE PROBLEM. PAID $17,000 AND NEEDS $3,200 IN WORK. NOT SURE IF I FIX THESE PROBLEMS THE CAR WILL WORK PROPERLY. STRESSFUL CAR AND DANGEROUS. *TR

02/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

AFTER RETURNING HOME THE CAR COULD NOT BE TURNED OFF, NOR COULD THE KEY BE REMOVED FROM THE IGNITION AFTER DISCONNECTING THE BATTERY TO STOP THE ENGINE. *TR

02/08/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

ON TWO OCCASIONS WITHIN THE 3YR/36,000MILE WARRANTY, THE ESC AND ANTILOCK TEMPORARILY WENT OUT WITH DASHBOARD NOTIFICATION. NO ESC PROBLEMS SINCE, SO IT WAS NOT TAKEN TO DEALERSHIP. IN THE MEANTIME, WE HAVE A POWER STEERING PROBLEM THAT ONLY OCCURRED ONCE DURING THE WARRANTY PERIOD AT 35,000 MILES. NOW, AT 40,000, THE PROBLEM HAS WORSENED SO THE POWER STEERING FAILS EVERY TRIP. THE CAR STEERS HARD WHEN THIS OCCURS, OBVIOUSLY. RESTARTING THE CAR RESOLVES THE PROBLEM FOR A FEW MINUTES. *TR

02/07/2014
Components: STEERING
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

I HAVE BEEN HAVING ISSUES WITH THE POWER STEERING LIGHT COMING ON THE DASH AS I AM DRIVING. IT OCCURS RANDOMLY, BUT AFTER READING SEVERAL WEBSITES I AM VERY CONCERNED THAT THIS IS A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED AND A RECALL ISSUED. ONCE I TURN OFF THE CAR, AND TURN IT BACK ON THE STEERING WHEEL SOFTENS FROM ITS PREVIOUS RIGID STATE. I NEVER KNOW WHEN IT MIGHT OCCUR AND THAT IS DISTURBING. THROUGH RESEARCH I HAVE FOUND THAT THIS IS THE SAME SYSTEM THAT IS IN THE CHEVY COBALT AND A RECALL WAS ISSUED, SO WHY NOT THE HHR? IT APPEARS THAT A LOT OF CONSUMERS ARE EXPERIENCING THIS AND WE NEED CORRECTIVE ACTION!!! *TR

02/04/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 02/03/2014
Crash: No
Fire: No
Summary

EXTERIOR "SUN VISOR" STARTED TO VIBRATE AT HIGH SPEED (70 MPH) . THE 2 ADHESIVE POSTS THAT ARE ATTACHED TO THE WINDSHIELD DETACHED FROM THE WINDSHIELD. VIBRATIONS CAUSED THE WINDSHIELD TO CRACK. *TR

02/04/2014
Components: STEERING
Incident Date: 02/04/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THERE WAS A LOSS OF POWER STEERING IN ADDITION TO THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE CONTINUED IN OPERATION WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNAVAILABLE.

01/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION KEY BECAME STUCK IN THE IGNITION SWITCH, CAUSING THE VEHICLE NOT TO SHUT OFF. THE CONTACT REMOVED THE FUSE AND DISCONNECTED THE BATTERY TO SHUT OFF THE VEHICLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

01/17/2014
Components: STEERING
Incident Date: 01/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AS THE ENGINE WAS POWERED ON. THE POWER STEERING ASSIST ALSO FAILED WHILE THE CONTACT WAS DRIVING 35 MPH. THE CONTACT POWERED OFF THE VEHICLE AND THE STEERING BEGAN TO FUNCTION PROPERLY ONCE RESTARTED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 2/26/14*CN

01/16/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I,WAS DRIVING ON THE FWY!LUCKY ON THE EXIT AT RAMONA BLVD FROM THE 605 FWY MY CAR POWER WHEEL STAR TO TURNING HARD TO TURN RIGHT AND THE LIGHT ON THE PANEL SHOW POWER STEERING AND LUCKY ME! I,MANAGE TO TURNED VERY HARD BUT,I DID TURN THE WHEEL AND PARK MY CAR ON SHOULDER, I,TURN OFF THE CAR AND TURNED ON AGAIN AND THE WHEEL TURN SOFT AGAIN!SO I,CUT DRIVE SAFE TO MY HOME FROM THERE!!BUT I AM AFRAID GOING TO THE FWY AGAIN!!THIS HAPPEN 01_14_2014 PLEASE GIVE TO ME ANY FEEDBACK FROM THIS MATTER!!SCARE DRIVER..( THIS IS THE THIRD TIME HAPPEN) I AM AFRAID TO SOMETHING HAPPENS TO ME!!! *TR

01/07/2014
Components: STEERING
Incident Date: 01/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

STEERING WENT OUT ALL AT ONCE WHILE ROUNDING CURVES BECAME HARD TO KEEP FROM WRECKING OR TO MOVE TO SHOULDER OF ROAD. *TR

12/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

12/12/2013
Components: STEERING
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 26,000. ...UPDATED 03/07/14 *BF

12/05/2013
Components: STEERING
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

ON NOV. 26 ,2013 I WAS TURNING CAR AROUND IN A LOT AT 1 MPH AND POWER STEERING STOPPED WORKING AND DASH LIGHT CAME ON POWER STEERING. I DROVE HIGHWAY FOR 5 MILES TO A GARAGE WITH STEERING DIFFICULTY TO GET IT CHECKED, TURNED MOTOR OFF. MECHANIC SAID TO PULL IN GARAGE. WHEN I STARTED IT UP POWER STEERING WORKED AND HE COULD NOT CHECK IT SINCE IT WAS WORKING AT THAT TIME. DEALER SAID IF ITS PS MOTOR INCLUDING STEERING COLUMN IT COULD COST $1500 OR MORE. I WROTE TO GMC MOTORS AND THEY PHONED AND SAID THEY NEVER RECALLED FOR THIS " BECAUSE THERE WERE NOT ENOUGH COMPLAINTS FILED.". BOB FISHER CHEVROLET WHERE I PURCHASED THE AUTO , RT 61 READING PA ASSISTANT MANAGER, [XXX] TOLD ME THEY HAVE HAD QUITE A FEW HHR'S IN WITH THIS PROBLEM. GMC ONLY WANTS TO PAY ONLY FIRST HOUR OF DIAGNOSTIC WHICH I AM NOT SATISFIED WITH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/02/2013
Components: STRUCTURE
Incident Date: 11/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED WHEN ENGAGED. IN ORDER FOR THE CONTACT TO EXIT THE VEHICLE, THE FRONT SEAT PASSENGER RELEASED THE EXTERIOR DOOR HANDLE TO OPEN THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,500.

12/02/2013
Components: STEERING
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE STEERING WHEEL FAILED SEVERAL TIMES AND BECAME HARD TO TURN. THE INFORMATION SYSTEM ALERTED A POWER STEERING FAILURE AFTER THE FAILURE HAD OCCURRED. THE CONTACT'S PERSONAL MECHANIC REPLACED THE STEERING WHEEL SENSOR HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 58,000.

12/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

KEY IS STUCK IN THE CYLINDER WITH THE ENGINE RUNNING. I CAN NOT TURN OFF THE ENGINE, ON A SUNDAY NIGHT. NO OPTIONS, BUT TO LEAVE THE CAR AT THE DEALERSHIP WITH THE CAR RUNNING AND UNLOCKED. COST WAS $499.50 TO REPLACE, PLUS LOSS OF WORK THE FOLLOWING MONDAY. TODAY'S DATE IS NOVEMBER 30, 2013, HAPPENED AGAIN WITH THE CAR OFF, (ABOUT TWO YEARS LATER). I FOUND HUNDREDS OF REPORTED INCIDENTS OF THIS KNOWN DEFECT ON THE INTERNET AND IS NOT CONSIDERED A REASON FOR THE MANUFACTURE TO RECALL THE DEFECT, AS IT DOES NOT MEET A SAFETY ISSUE AS OUTLINED BY NHTSA. *TR

11/29/2013
Components: STEERING
Incident Date: 11/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1GNDT13SX22******
Summary

WHEN I DRIVE MY CHEVY HHR IS WAS NOT SOUND ALERT ONLY THE POWER STEERING LIGHT COME ON AND HARD TO DRIVE ALMOST HAD ON ACCIDENT,WHEN I TRY TO CHECK THE FLUID IS NOTHING SO I CALL THE LOCAL DEALER AND TOLD ME THAT KIND THE CAR NO USE POWER STEERING FLUID IS ELECTRIC MY CONCERN IS POST TO HAVE SAME KIND OF ALERT BEFORE USED IN MY CASE IS HAPPENED ON A BUSY STREET . MAYBE YOU GUYS HELP TO THIS NOT HAPPEN AGAIN HOW I DON'T KNOW MAYBE WITH THE CHEVROLET COMPANY BECAUSE I HEARD I NOT THE FIRST PERSON THIS IS HAPPEN CAN BE A DEFECT IN THE CAR...... THANKS FOR U TIME I TRY TO WRITE CORRECT. *TR

11/27/2013
Components: STEERING
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

I WAS DRIVING AT APPROX 40 MPH ON A SURFACE STREET. I HEARD A CLICK AND THE POWER STEERING MESSAGE CAME ON THE DISPLAY AND THEN THE WHEEL BECAME EXTREMELY HARD TO TURN. I RESTARTED THE CAR AND THE POWER STEERING CAME BACK. THE POWER STEERING MESSSAGE CONTINUES TO COME ON AND THE POWER STEERING GOES OUT AFTER DRIVING THE CAR LESS THAN 5 MIN EACH TIME I HAVE DRIVEN IT SINCE THE INITIAL INICIDENT. *TR

11/26/2013
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

I WAS DRIVING THE CAR GOT UP TO 25 MPH AND THE STEERING WENT OUT, THE CAR WAS HARD TO STEER I TURNAROUND FOR HOME. I TURN THE CAR OFF TOOK THE KEY OUT OF THE IGNITION PUT IT BACK IN STARTED THE CAR UP AND IT WORK FOR ONE MINUTE AND WENT OUT AGAIN. *TR

11/26/2013
Components: STEERING
Incident Date: 11/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL BECAME VERY TIGHT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,398.

11/21/2013
Components: STEERING
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE ATTEMPTED TO MAKE A TURN AND THERE WAS A LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE ENGINE WAS TURNED OFF AND WHEN RESTARTED, THE VEHICLE RESUMED NORMALLY UNTIL THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE POWER STEERING MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,227.

11/20/2013
Components: STEERING
Incident Date: 11/19/2013
Crash: No
Fire: No
Summary

IT HAS HAPPENED 3 TIMES IN THE LAST 2 DAYS. STARTED UP THE CAR, AND HEARD A COUPLE BEEPS AND ON THE INFORMATION CENTER IT SAID "POWER STEERING" AND COULD BARELY MOVE THE STEERING WHEEL. I HAVE READ THAT CHEVY HAD A RECALL ON THE COBALT WHICH USES THE SAME PARTS AS THE HHR FOR STEERING, WHY IS THIS NOT RECALLED ALSO. IT MAKES NO SENSE. I'VE ALSO READ OF PEOPLE HAVING ACCIDENTS IN HHRS DUE TO THIS ISSUE. MY DAUGHTER ALSO WAS DRIVING THE CAR AND THE STEERING JUST WENT OUT ON HER AT ABOUT 20 MPH. THIS IS VERY DANGEROUS AND SEEMS PRETTY COMMON ON THESE VEHICLES. *TR

11/16/2013
Components: STEERING
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

MY SON HAD BORROWED THE CAR TO GO TO WORK. ABOUT 1/2 MILE FORM HOME HE CALLED ME TO TELL ME THE "POWER STEERING" MESSAGE CAME ON THE SCREEN AND THE CAR FELT REALLY STIFF TO TURN. AFTER RETURNING HOME AND TAKING ANOTHER VEHICLE, I TOOK THE CAR OUT AND IT FAILED WITHIN 1/2 MILE. I TOOK IT TO A MEETING THE NEXT DAY, SAME RESULT. THE STEERING WORKED AFTER BEING PARKED DURING THE LUNCH MEETING, BUT FAILED AGAIN WITHIN ABOUT 1 MILE. *TR

11/16/2013
Components: STEERING
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

I WAS PARKING MY CAR ,AND MESSAGE CAME POWER STEERING.THE CAR WAS VERY HARD TO HANDLE AND COULD NOT PARK THE CAR.I WENT SLOWLY DRIFTING TO A PARKING SPACE TO PARK.THE CAR WAS VERY HARD TO PARK .THE STEERING WHEEL VERY HARD TO TURN I FINALLY PARKED THE CAR.I WENT TO A MEETING,CAME BACK IN ABOUT TWO HOURS,THE STEERING PROBLEM WAS NOT THERE.AFRAID THAT THIS WOULD HAPPEN AGAIN,MY HUSBAND DROVE THE CAR HOME WITH NO PROBLEM.THIS SEEM TO BE A PROBLEM WITH THIS CAR. I WENT ONLINE TO SEE IF OTHER DRIVERS OF THIS CAR HAD PROBLEMS AND THE ANSWER IS YES. IF IT KEEPS HAPPENING THERE COULD BE AN ACCIDENT.THERE SHOULD BE A RECALL BECAUSE THERE IS DEFECT IN THIS CAR. THE CAR HAS LESS THAN 75,000 ON IT..PLEASE CORRECT BEFORE SOMEONE IS INJURED. *TR

11/15/2013
Components: STEERING
Incident Date: 11/14/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE STEERING WHEEL MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS UNAVAILABLE.

11/14/2013
Components: STEERING
Incident Date: 11/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

POWER STEERING WENT OUT AND THE POWER STEERING WARNING MESSAGE CAME ON AS I MADE A LEFT TURN INTO HEAVY TRAFFIC. STEERING GOT VERY STIFF, BUT USABLE. PULLED INTO A PARKING LOT AND TURNED OFF THE CAR. WHEN I RESTARTED, THE POWER STEERING WAS AGAIN WORKING AND GOT ME 25 MILES HOME. THERE SEEMS TO BE A LOT OF THESE INCIDENTS! *TR

11/07/2013
Components: STEERING
Incident Date: 04/17/2013
Crash: Yes
Fire: No
Summary

WHILE DRIVING THE ELECTRONIC POWER STEERING SHUT OFF CAUSING THE VEHICLE TO JERK TO THE RIGHT CAUSING US TO HIT A ROW OF MAIL BOXES. THIS HAS BEEN A REOCCURRING PROBLEM EVER SINCE. *TR

11/06/2013
Components: STEERING
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDV6AS******
Summary

AT APPROX. 5:30PM , MY WIFE WAS DRIVING EAST ON US-10 FROM M-18, TO THE GARFIELD RD EXIT AT AUBURN MI WHEN THE CHIMES RANG AND POWER STEERING CAME ON THE DIC PANEL. IT SHOULD BE NOTED THAT AT THE TIME IT WAS RAINING CAUSING HER TO BE UNEASY ALSO NOTE THAT IT DID NOT CLEAR UP FOR APPROX. 2 HRS. *TR

10/30/2013
Components: STEERING
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

WHILE STOPPED AT STOP LIGHT, THREE CHIMES AND POWER STEERING MESSAGE ON WHEEL. POWER STEERING FAILED. COULD STILL OPERATE THE CAR BUT HARD TO TURN. AFTER TURNING OFF ENGINE AND TURNING ON AGAIN, POWER STEERING WAS RE-ENABLED. HAVE NOT YET DRIVEN THE CAR SINCE THE FAILURE SO I DON'T KNOW IF IT IS ONE TIME OR RECURRING. HOWEVER, THIS EXACT ISSUE IS LISTED MANY TIMES ON THIS SITE. WHY IS NOTHING BEING DONE? *TR

10/18/2013
Components: STEERING
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

10/17/2013
Components: STEERING
Incident Date: 10/17/2013
Crash: No
Fire: No
Summary

WHILE DRIVING THE VEHICLE WILL LOSE POWER STEERING. DASH INDICATOR SAYS "POWER STEERING". I TURN THE CAR OFF AND TURN BACK ON AND IT FIXES THE ISSUE EVERYTIME. *TR

10/02/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

10/1/13 AS I LEFT WORK, HEADING HOME, THE CAR DROVE FINE FOR APPROX. THE FIRST FIVE MINUTES. OUT OF NOWHERE, THE STEERING BECAME TIGHT, AS IF IT LOCKED UP. I COULD NOT TURN THE WHEEL LEFT OR RIGHT, THE CAR ALMOST INSTANTLY PRODUCED MORE HEAT, I FELT THE HEAT AROUND MY FEET AND IT CAME THROUGH THE VENTS. I LOOKED AT THE DIC PANEL AND POWER STEERING WAS FLASHING. THERE WAS A SMELL AS IF THE CAR WAS BURNING. WITH FORCE, I WAS ABLE TO MANEUVER THE CAR TO A PARKING LOT TO SIT. AFTER READING THROUGH THE USER MANUAL, I FOLLOWED THE SUGGESTIONS FROM THE MANUAL, TURNED THE WHEEL LEFT AND RIGHT HOPING IT WOULD LOOSEN AND LETTING THE CAR SIT IDLE. AFTER ABOUT TWO HOURS OF SITTING, MY BROTHER DROVE THE CAR HOME WITH NO PROBLEM. 10/2/13 I TOOK THE CAR, EARLY MORNING, TO BE INSPECTED BY A LOCAL REPAIR COMPANY. AFTER RUNNING DIAGNOSTICS ON THE CAR, I WAS TOLD THAT ONCE DIAGNOSTICS BEGAN IMMEDIATELY POWER STEERING CONTROL CIRCUIT WAS DIAGNOSED AS AN ISSUE, THE ONLY ISSUE FROM THE DIAGNOSTIC REPORT, THAT HAD MALFUNCTIONED. I WAS ALSO INFORMED THAT COULD BE THE REASON WHY ONE MINUTE POWER STEERING MALFUNCTIONED AND HOURS LATER IT WORKED FINE. I WAS ALSO TOLD THAT NORMALLY SOMETHING LIKE THIS IS RECALLED BY THE AUTOMAKER. *TR

10/01/2013
Components: STEERING
Incident Date: 09/30/2013
Crash: No
Fire: No
Summary

POWER STEERING INTERMITTENTLY GOES OUT. THE CAR DINGS 3 TIMES, THE CONSOLE FLASHES "POWER STEERING" AND THE CAR BECOMES VERY HEAVY AND HARD TO TURN. TURNING THE CAR OFF AND BACK ON RESOLVES THE ISSUE IN THE SHORT TERM, BUT IT CONTINUES TO HAPPEN AT RANDOM. *TR

09/30/2013
Components: STEERING
Incident Date: 09/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO SEIZE. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE VEHICLE WAS RESTARTED AND RESUMED WITHOUT FAILURE. THE CONTACT DID NOT TAKE THE VEHICLE TO A MECHANIC OR A DEALER. THE FAILURE MILEAGE WAS 40,000. UPDATED 2/11/14*CN

09/30/2013
Components: STEERING
Incident Date: 09/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBAS5******
Summary

2010 HHR WITH 35,000 MILES, STEERING MESSAGE CAME ON AND CAR WOULDN'T STEER. STOPPED CAR AND STEERING CAME BACK ON FOR A WHILE THEN WENT OUT AGAIN. DID THIS SEVERAL TIMES OVER WEEKEND MAKING STEERING ALMOST IMPOSSIBLE. TOOK CAR TO DEALER, THEY REPLACED THE MOTOR STATING IT WAS OVERHEATING, PER COMPUTER. COST ME 271.00, I AM RETIRED AND IT HAS PUT ME IN A FINANCIAL SQUEEZE. REASON I BOUGHT A NEW CAR TO AVOID HAVING PROBLEMS LIKE THIS, STILL MAKING CAR PAYMENTS. DEFINITELY BELIEVE THIS IS A MAJOR DEFECT ON THIS CAR. *TR

09/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE ENGINE WOULD NOT SHUT OFF AND THE KEY COULD NOT BE RELEASED FROM THE IGNITION SWITCH. THE BATTERY HAD TO BE REMOVED IN ORDER TO SHUT THE ENGINE OFF. THE DEALER ADVISED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 32,000.

09/21/2013
Components: STEERING
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

FOR NO REASON THE POWER STEERING JUST STOPPED WORKING ,,MAKING THE VEHICLE IMPOSSIBLE TO STEER,,AFTER YOU SHUT THE VEHICLE OFF AND RESTART IT,, THE POWER STEERING CAME BACK ON ONLY TO STOP AGAIN WHEN IT FELT LIKE IT ,,AT SLOW SPEEDS AS WELL AS HIGH,,IF IT WERE SNOWING OR ON SLIPPERY ROADS THIS COULD OF BEEN A MAJOR FATALITY,,,VERY UNSAFE IF CHILDREN ARE IN THE VEHICLE

09/21/2013
Components: AIR BAGS
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

FOR NO REASON THE CHIME STARTED TO CHIME AND THE AIRBAG LITE COME ON,,,THE CAUSE OF THIS LITE COMING ON WAS A HARNESS UNDER THE PASSENGER SEAT NOT MAKING A CONNECTION ,,,BUT INTILL I FOUND OUT WHAT IT WAS I DROVE IN FEAR THAT THE AIRBAG WAS GOING TO DEPLOY FOR NO REASON AND CAUSE ME TO HAVE AN ACCIDENT,, IAM NOT THE ONLY ONE THIS HAPPENED TO ,,,I FOUND OUT ON THE HHR NETWORK ITS A COMMON DEFECT WITH CHEVY HHRS

09/11/2013
Components: WHEELS
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

ALL SPOKES ON TIRE RIM BROKE WHILE VEHICLE WAS BEING DRIVEN. I HAVE PICTURES IF YOU WOULD LIKE TO SEE, AND ALSO THE TIRE RIM. *TR

09/10/2013
Components: STRUCTURE
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AS HE EXITED THE VEHICLE, THE INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ENTIRE DOOR PANEL WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 47,500.

09/06/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6A8******
Summary

THE ELECTRICAL POWER SYSTEM IN MY 2010 CHEVY HHR COMPLETELY FAILED 3 DAYS AGO WHILE DRIVING DOWN THE ROAD. WE WERE UNABLE TO STEER THIS VEHICLE AND IT ALMOST CAUSED A BAD TRAFFIC ACCIDENT. THE POWER SYSTEM FAILED AT 68,000 MILES. IT IS APPARENT THAT NUMEROUS HHR OWNERS HAS EXPERIENCED THIS PROBLEM BUT GM HAS TAKEN NO ACTION TO RECALL THIS PART ON THIS VEHICLE. RESEARCHING THE ELECTRONIC POWER SYSTEM PART NUMBER 19257875 I DISCOVERED THAT GM HAS OTHER VEHICLES THAT HAVE A RECALL APPLICABLE TO THE HHR THAT MATCH THE PART NUMBER IN QUESTION. BUICK, CADILLAC, PONTIAC, COBALT HAVE RECALLS ON THIS SAME PART NUMBER WHICH COVER A LIFE TIME WARRANTY. THIS IS A VERY SERIOUS PROBLEM WITH THE HHR AND THE ELECTRONIC POWER SYSTEM AND GM SHOULD HAVE INITIATED A RECALL ON THE ELECTRONIC POWER SYSTEM AGES AGO. WHAT ARE THEY WAITING FOR. SOMEONE TO BE SERIOUSLY INJURED OR KILLED.

08/29/2013
Components: STEERING
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

DURING NORMAL DRIVING CONDITIONS, THE POWER STEERING WILL FAIL MAKING STEERING DIFFICULT. THE PROBLEM RESET WITH A KEY CYCLE. THIS INTERMITTENT PROBLEM HAS BECOME MORE FREQUENT DURING THE LAST MONTH.

08/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAEDB9AS******
Summary

CAR STALLS AT ANY SPEED. SOMETIMES STARTS RIGHT BACK UP AND OTHER TIMES WILL NOT FOR A WHILE. MY CAR DIED AS I WAS GETTING ON THE FREEWAY RAMP IN A CONSTRUCTION ZONE AT 45 MPH AND CLIMBING. SUDDENLY DIED AND I HAD TO STAR IT BACK UP. TRAFFIC WAS HEAVY AND I ALMOST GOT INTO A SERIOUS ACCIDENT. DIED 7 TIMES IN LESS THAN 15 MILES. NO WARNING LIGHTS. OIL GOOD, FUEL GOOD, IT JUST DIES WITHOUT NOTICE.

08/23/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE FRACTURED AND SEPARATED FROM THE DOOR FRAME AS THE CONTACT OPENED THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 76,000. .... UPDATED 10-17-13 *BF

08/23/2013
Components: STEERING
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV0AS******
Summary

ON THE HIGHWAY I HEARD SOME WARNING BEEPS AND MY INFO SCREEN SAID "POWER STEERING". MY STEERING BECAME INCREASINGLY MORE DIFFICULT TO USE ESPECIALLY AFTER I GOT OFF THE HIGHWAY. AFTER TURNING OFF THE CAR AND TURNING THE CAR BACK ON THE STEERING WORKED AGAIN. NOW IT GOES OUT EVERY SO OFTEN. SEEMS TO BE A COMMON PROBLEM ON THE HHR, BUT NO RECALL YET. *TR

08/19/2013
Components: STEERING
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

I WAS DRIVING AND THE POWER STEERING LIGHT WENT ON, THE CAR STARTED TO SMELL LIKE IT WAS ON FIRE AND THE POWER STEERING WAS GONE. LOST CONTROL OF THE VEHICLE AND HIT A CURB. NO INJURIES AND NO OTHER DAMAGE TO VEHICLE. COULD HAVE BEEN WORSE IF INEXPERIENCED DRIVER OR ELDERLY PERSON WAS BEHIND THE WHEEL. *TR

08/15/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE INTERIOR DOOR HANDLE BECAME FRACTURED. THE CONTACT MENTIONED THAT IN ORDER TO OPEN THE DOOR, HE HAD TO OPEN WINDOW AND USE THE EXTERIOR HANDLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,000. UPDATED 09/18/13*LJ THE CONSUMER STATED THE DOOR HANDLE BROKE OFF IN HIS HAND. THE DOOR HANDLE WAS REPLACED, BY THE DEALER.

08/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2013
Crash: No
Fire: No
Summary

WHEN I PLACE MY CAR INTO PARK "P" ALL THE DOORS UNLOCK. WHEN I PRESS MY REMOTE FOB (KEYLESS ENTRY/ALARM) ONLY THE DRIVER SIDE DOOR UNLOCKS. CBS REPORTED ON A NEW TREND CALLED GAS STATION SLIDERS, THEY ARE TARGETING LADY'S POCKETBOOKS. HTTP://WWW.CBSNEWS.COM/8301-504083_162-57597704-504083/SLIDERS-SLIPPING-INTO-CARS-STEALING-PURSUES-WHILE-WOMEN-PUMP-GAS-SAYS-NY-REPORT/ >> I RECOMMEND GENERAL MOTORS "GM" COME OUT WITH A COMPUTER MEMORY FLASH THAT WOULD ALLOW THE SAME CONTROL OVER MY DOOR LOCKS, WHEN I PUT IT IN PARK "P", AS I GET WHEN I PRESS MY REMOTE ONCE. ONE DOOR OPEN, INSTEAD OF ALL FOUR. *TR

08/11/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I HAVE A 2010 CHEVY HHR AND APPARENTLY AN ELECTRICAL ISSUE. IT STARTED WITH MY INSIDE LIGHTS ON MY DASHBOARD RANDOMLY BLINKING. THEN ONE HEADLAMP WENT OUT, THE NEXT DAY AFTER REPLACING THE HEADLAMP, MY INSIDE MIDDLE DOME LIGHT WENT OUT. TODAY MY WINDOW WOULD NOT ROLL BACK UP. THIS IS ALL WITHIN 3 WEEKS SPAN. GOTTA BE AN ELECTRICAL ISSUE, RIGHT? WHAT IS MY NEXT STEP? NO RECALL? *TR

08/05/2013
Components: STRUCTURE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

THE HHR INSIDE DOOR HANDLE BROKE OFF WHILE OPENING DOOR.HAD THIS HAPPENED UNDER OTHER CONDITIONS IT COULD HAVE RESULTED IN A TRAGEDY. LOOKING THIS UP ON THE INTERNET BREAKING INSIDE DOOR HANDLES APPEARS TO BE A COMMON PROBLEM FOR THE HHR .HANDLES ARE MADE OF LIGHT PLASTIC. *TR

08/05/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

IGNITION STUCK, CAR WONT SHUT OFF , CAN'T REMOVE KEY. *TR

08/04/2013
Components: STRUCTURE
Incident Date: 03/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB2AS******
Summary

DOOR HANDLES ARE JUNK. DRIVER SIDE BROKE AT 58K. SWITCHED WITH REAR DRIVER. AT 74K THAT ONE BROKE. 75K PASSENGER SIDE BROKE. HANDLES ARE BRITTLE. I HAVE NEVER ENCOUNTER SUCH A PROBLEM WITH ANY OTHER CAR. IT IS AN "AMERICAN" CAR AND PEOPLE EXPECT A CERTAIN STANDARD SO I AM REALLY DISAPPOINTED. *TR

07/30/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

ON JUNE 29, 2013, I PUT MY KEY INTO THE IGNITION, THE KEY WOULDN'T GO ALL THE WAY INTO THE IGNITION. THE RECALLED IGNITION HAD BEEN REPLACED AT GMC BUICK, HILLTOP. WHEN I CALLED GMC BUICK, HILLTOP RICHMOND CA, ON JUNE 29, 2013, AND SPOKE TO [XXX] AT GMC BUICK, HILLTOP RICHMOND CA, SHE STATED IT WAS PROBABLY A DIFFERENT PROBLEM BUT TO BRING THE CAR IN TO GET IT CHECKED OUT. WHEN I ARRIVED AT GMC BUICK, I WAS THEN TOLD IT WOULD BE $ 150.00 UP FRONT TO JUST CHECK OUT THE CAR. I SCHEDULED A SERVICE APPOINTMENT WITH BAY CITY CHEVROLET IN OAKLAND CA ON 7/8/13. IT WAS DETERMINED BY BAY CITY CHEVROLET, " CUST RECALL N120045- IGNITION WAS REMOVED , NO GREASE WAS APPLIED DURING RECALL; BAY CITY APPLIED CORRECT LOCK CYLINDER GREASE. I WAS CHARGED $ 45.00. THIS RECALLED IGNITION THAT WAS REPLACED JUNE 6, 2012, BY HILLTOP BUICK WHOM FAILED TO PUT GREASE IN THE REPLACED IGNITION RESULTING IN POSSIBLE DAMAGE TO THE REPLACED RECALL IGNITION. I WAS ALSO CHARGED $ 45.00. HILLTOP BUICK GMC WAS NEGLIGENT IN NOT PUTTING GREASE IN THE REPLACED IGNITION. THIS RECALLED IGNITION HAD BEEN ON MY CHEVY HHR FROM 6/4/12 TO 7/8/13, WITHOUT GREASE IN THE LOCK CYLINDER OF THIS RECALLED IGNITION. I WANT THE RECALLED IGNITION REPLACED AND REIMBURSED MY $45 BY HILLTOPBUICK OR GMC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/28/2013
Components: POWER TRAIN
Incident Date: 07/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

THE POWER STEERING (ELECTRICAL) WARNING LIGHT CAME ON AND MY POWER STEERING FAILED AS I WAS PULLING OUT OF A GAS STATION MAKING A LEFT HAND TURN. I WAS ABLE TO PUT THE CAR IN REVERSE AND BACK INTO THE PARKING LOT. I TURNED THE CAR OFF AND RESTARTED IT. THE SAME WARNING FLASHED AND THE POWER STEERING FAILED AGAIN. MY WIFE, EIGHT-YEAR OLD DAUGHTER, AND I WERE GETTING READY TO GET ONTO THE EXPRESSWAY BEFORE THIS OCCURRED. AFTER DOING RESEARCH, I HAVE UNCOVERED THE FACT THAT GM HAS HAD THIS TYPE OF PROBLEM WITH THE COBALT AND OTHER MODELS (INCLUDING MANY HHR OWNERS) BUT HAVE YET TO RECALL THE HHR FOR THIS PROBLEM EVEN THOUGH THERE ARE MANY ONLINE COMPLAINTS ABOUT THE SAME EXACT PROBLEM OCCURRING AROUND THE 45,000-60,000 MILE MARK. THE FACT THAT GM KNOWS THAT CERTAIN COMPONENTS ARE FAILING AND HAVE NOT YET RECALLED THE VEHICLE IS TROUBLING. IF THIS MALFUNCTION WERE TO HAPPEN AT HIGH SPEED (WITH NO PREVIOUS WARNING LIGHT OF A POTENTIAL PROBLEM UNTIL ACTUAL POWER STEERING FAILURE), OR IN THE MIDDLE OF A TURN IN A BUSY INTERSECTION, THE RESULTS WILL BE CATASTROPHIC. I WOULD LIKE TO HOPE THAT GM WOULD BE MORE PROACTIVE IN PROTECTING THE LIVES OF ITS CUSTOMERS AND FAMILIES. I REALLY HOPE THAT IT WON'T TAKE A TRAGIC "LOSS OF LIFE" EVENT TO GET GM AND THE FEDERAL GOVERNMENT TO TAKE THE APPROPRIATE PRECAUTIONS TO PROTECT AMERICANS WHO DRIVE THIS VEHICLE. *TR

07/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

WE ARRIVED AT HOME AND WHEN TO TURN THE IGNITION OFF AND IT WOULD NOT TURN OFF. WE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY IN ORDER FOR IT TO TURN IT OFF. THE KEY IS STILL IN THE IGNITION SWITCH. *TR

07/26/2013
Components: STEERING
Incident Date: 07/26/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE EXPRESSWAY AND MY POWER STEERING WARNING CAME ON AND VEHICLE WAS TIGHTER, AFTER EXITING THE EXPRESSWAY THE VEHICLE BECAME EVEN HARDER TO STEER. I PULLED INTO A HAS STATION CHECKED ALL THE FUSES ALL WE'RE FINE, RESTARTED THE VEHICLE POWER STEERING WORKED AGAIN, AFTER A FEW MILES THE POWER STEERING LIGHT CAME BACK ON AND WAS DIFFICULT TO TURN. THIS IS VERY DANGEROUS I HAD 3 SMALL CHILDREN IN MY VEHICLE AND COULD HAVE BEEN A VERY BAD SITUATION. *TR

07/23/2013
Components: STEERING
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23BX9S******
Summary

POWER STEERING LIGHT COMES ON WHILE IM DRIVING. IM UNABLE TO TURN MY WHEEL W/O USING ALOT OF FORCE. *TR

07/17/2013
Components: STEERING
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE STEERING WHEEL FAILED AND TIGHTENED WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000. *TR

07/13/2013
Components: STEERING
Incident Date: 07/13/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

THE POWER STEERING ON MY 2010 CHEVY HHR FAILED AS I WAS DRIVING CAUSING ME TO HIT ANOTHER DRIVER. CHEVY HAS PROBLEMS WITH THE COBALT AND THE HHR HAS MANY SIMILARITIES TO THE COBALT. I THINK A RECALL IS NEEDED BEFORE SOMEONE DIES. IF YOU LOOK ONLINE MANY HHR OWNERS ARE HAVING ISSUES! PLEASE HELP US THE INNOCENT CONSUMER. *TR

07/10/2013
Components: STEERING
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

IN THE LAST WEEK THE POWER STEERING HAS WENT OUT 5+ TIMES WHILE DRIVING IT ON CITY STREETS. I WILL BE DRIVING AROUND 40 MPH THEN I WILL HERE A DINGING SOUND THEN LOOK AT THE DASH AND IT SAYS POWER STEERING. AFTER IT SAYS POWER STEERING THERE WILL BE A COMPLETE LOSS IN POWER STEERING ASSIST FROM THE ELECTRONIC POWER STEERING. THIS IS A BIG SAFETY HAZARD BECAUSE IT COULD EASILY CAUSE A WRECK IF DRIVING AROUND A CURVE WHEN IT GOES OUT. *TR

07/08/2013
Components: STEERING
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE CONTACT LOST POWER STEERING ASSIST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,050. UPDATED 8/21/13 *CN THE DEALER REPLACED THE POWER STEERING MOTOR. UPDATED 09/05/13

07/07/2013
Components: STEERING
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

I WAS DRIVING DOWN THE ROAD AT 60 MILES AN HOUR WHEN I HEARD A DING DING I LOOK AT MY MESSAGE BOARD AND IT SAID POWER STEERING. I HAD A HARD TIME STEERING AND MAKING TURNS. I SHUT MY CAR OFF AND THE MESSAGE WENT A WAY AND I COULD STEER AGAIN. ABOUT 5 MILES DOWN THE ROAD I HEARD A DING DING AND IT WAS MY POWER STEERING LIGHT AGAIN I HAD A HARD TIME STEERING. LUCKILY I MAD IT HOME. I ONLY HAVE 73,000 AND NO POWER STEERING. *TR

07/02/2013
Components: STEERING
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

WHILE DRIVING THE POWER STEERING WARNING LIGHT DINGED AND I HAD BEEN MAKING A TURN WHICH ALMOST CAUSED A ACCIDENT NOT KNOWING WHY IT WENT OUT. I CAN DRIVE THE CAR FOR 1 OR 2 MILES AND IT KEEPS GOING OUT AND I HAVE TO RESTART THE CAR FOR IT TO BE WORKING AGAIN BUT IM TOLD IT SOME TYPE OF MODULE THAT CONTROLS IT AND ITS NOT COVERED BY ANY WARRANTY. I THINK CHEVY NEEDS TO CORRECT THIS ISSUE BEFORE SOMEONE IS KILLED FOR A STEERING ISSUE . I SEE I AM NOT THE ONLY ONE WITH THIS ISSUE THERE HAVE BEEN OTHERS. *TR

07/01/2013
Components: STEERING
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

ENTERING A ROUNDABOUT AT ONLY 27MPH AND POWER STEERING QUIT MAKING IT VERY DIFFICULT TO CONTROL MY CAR. ANY OTHER SITUATION AT HIGHER SPEED COULD HAVE BEEN CATASTROPHIC . THERE IS A RECALL FOR THE COBALT MODEL GM BUT NOT THE HHR MODEL. *TR

06/29/2013
Components: VISIBILITY
Incident Date: 06/29/2013
Crash: No
Fire: No
Summary

SUNROOF WOULD NOT CLOSE. *TR

06/24/2013
Components: STEERING
Incident Date: 06/21/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. *TR

06/17/2013
Components: AIR BAGS
Incident Date: 12/01/2012
Crash: No
Fire: No
Summary

I WAS DRIVING THE VEHICLE AND THE SERVICE AIR BAG LIGHT JUST CAME ON. IT WAS UNDER WARRANTY SO I TOOK IT BACK TO THE DEALER TO LOOK AT THE ISSUE (3 TIMES) AND THE LIGHT WENT OUT AND CAME BACK ON. NOW THE CAR IS OUT OF WARRANTY AND THE LIGHT IS ON STEADY. I TRIED DISCONNECTING THE BATTERY BUT THAT DID NOT CLEAR THE LIGHT. SINCE I HAVE THE HISTORY ESTABLISHED WITH THE DEALERSHIP, I THINK THAT THEY SHOULD FIX THE PROBLEM. *TR

06/15/2013
Components: STRUCTURE
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

IN OCCURENCE TO THE FIRST INCIDENT THE PASSENGER INSIDE HANDLE BROKE FIRST, THINKING THAT IT MAY HAVE A WEAR, BUT ON 06/15/2013 THE DRIVER INSIDE HANDLE WAS OPENED AT A NORMAL AND IT BROKE. NOW THE FRONT DOORS OF MY CAR DOES NOT HAVE HANDLES. THE DROP BOX ARE NOT ALLOWING ME TO BE MORE ACCURATE ON THE MAKE, MODEL AND YEAR OF MY VEHICLE AND ALSO CANNOT PUT THE APPROPRIATE DEFECTIVE PARTS. *TR

06/07/2013
Components: STEERING
Incident Date: 03/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

BOUGHT USED 2010 CHEVY HHR IN EARLY FEBRUARY 2013 FROM A DEALER. SHORTLY AFTER THE 30 DAY WARRANTY IS OVER, MESSAGE LIGHTS UP ON THE DASH WHILE DRIVING "POWER STEERING" THEN THE POWER STEERING TURNS OFF. I ALMOST CRASHED AS I WAS TURNING THE FIRST TIME I EXPERIENCED THIS! THE POWER STEERING IS RESTORED WHEN YOU RESTART THE CAR. THIS HAPPENS SPORADICALLY ALL THE TIME, AT ANY SPEED AND SOMETIMES SEVERAL TIMES IN JUST A 10 MINUTE DRIVE. THE CAR IS HARD TO STEER WHEN THE POWER STEERING GOES OFF AND IS SERIOUSLY DANGEROUS! *TR

06/07/2013
Components: STEERING
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV8AS******
Summary

WHILE DRIVING ON THE HIGHWAY MY POWER STEERING STOPPED WORKING I HEARD A 3 BEEP WARNING LOOKED DOWN AT THE DASH AND ON THE DISPLAY "POWER STEERING" WAS DISPLAYED. I CALLED THE DEALER AND I WAS TOLD THAT MY CAR WAS 304 MILES OVER MY WARRANTY AND THAT THIS WAS NOT RECALLED. I WENT HOME AND STARTED TO DO RESEARCH AND TO MY SURPRISE I WASN'T THE ONLY ONE WITH THIS ISSUE, THERE ARE THOUSANDS OF THEM ONLINE WITH THE SAME ISSUE. THIS IS VERY SCARY FOR ME BECAUSE I HAVE A 4 YEAR OLD AND A 1 1/2 YEAR OLD. I DON'T WANT THIS TO BE A REASON FOR ME TO HAVE AN ACCIDENT. CHEVY ISN'T HELPING ME IN ANYWAY, I NEED HELP. THANK YOU FOR YOUR TIME. *TR

05/26/2013
Components: STRUCTURE
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

WAS AT DOLLAR STORE AND TRIED TO OPEN THE DOOR AS NORMAL AND THE DOOR HANDLE BROKE OFF THE ONLY WAY I COULD GET OUT WAS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE THIS HAS TO BE SOME KIND OF DEFECT I'VE NEVER OWNED A CAR WHERE THIS HAS HAPPENED FROM THE WHAT I HAVE SEEN ON THE INTERNET THIS SEEMS LIKE A VERY COMMON THING WITH THE HHR DESIGN. *TR

05/18/2013
Components: STEERING
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

DRIVING DOWN INTERSTATE AT 65MPH WHEN THE ELECTRONIC POWER STEERING FAILED WITHOUT WARNING. COULD BARELY GET MANEUVER CAR OFF ROAD ONTO EXIT. SHUT CAR DOWN TO CHECK OUT, RESTARTED CAR, EVERYTHING WORKED FINE AND POWER STEERING WAS FUNCTIONING. TURNED BACK AROUND TO GO HOME AND PARK CAR, POWER STEERING WENT OUT AGAIN - THIS TIME AS I WAS TURNING OFF MAIN ROAD, INTO MY SUBDIVISION. ALMOST HAD CAR IN THE DITCH AS WHEEL JERKED BACK AND POWER STEERING WENT OUT AGAIN. GOT CAR TO DRIVEWAY AND SHUT DOWN. RESTARTED CAR AND EVERYTHING CAME BACK ONLINE AGAIN. DROVE CAR DOWN SUBDIVISION STREET TO TEST THE PROBLEM. COULD NOT GO MORE THAN 5-10 SECONDS BEFORE POWER STEERING SHUT OFF. VERY DANGEROUS. I AM A 6'2", 225 LB GUY AND I STRUGGLED TO GET CAR OFF THE ROAD. WHEN STEERING, THE CAR IS NOT LIKE AN OLDER CAR WITHOUT POWER STEERING, IT TURNS LIKE YOU HAVE TO FIGHT THE WHEEL. IF SOMEONE IS NOT AWARE OF THE PROBLEM AND IT GOES OUT FOR THE FIRST TIME IN MID-TURN, THIS COULD DEFINITELY CAUSE AN ACCIDENT OR KILL SOMEONE. *TR

05/14/2013
Components: SERVICE BRAKES
Incident Date: 05/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE ANTI-SKID TRACTION CONTROL SYSTEM ENGAGED WITHOUT WARNING. THE CONTACT WAS BARELY ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. *TR

05/04/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

I WAS AT THE SHOPPING CENTER AND WENT TO CUT THE CAR OFF AND THE VEHICLE WOULDN'T CUT OFF. THE KEY WOULD NOT COME OUT OF THE IGNITION. THE KEY WOULD ONLY TURN FORWARD, BUT NOT BACKWARD TO THE CUT OFF POSITION. I TOOK IT TO A LOCAL MECHANIC BECAUSE IT WAS ABOUT 8 PM, THE DEALERSHIP WAS CLOSED. THEY SAID THEY COULDN'T DO ANY, I NEEDED TO TAKE IT TO THE DEALER. THEY HAD SEEN THIS HAPPENED BEFORE WITH THIS VEHICLE. *TR

05/02/2013
Components: SEAT BELTS
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV5AS******
Summary

MY SEAT BELT CONTINUED TO GET STUCK ON THE DRIVERS SIDE OF MY HHR. (WHAT IF I WERE TO HAVE HAD A WRECK AND COULDN'T GET OUT?) TOOK VEHICLE INTO A DEALERSHIP MONDAY 4/29/2013 EVENING AROUND 5 TO HAVE THEM LOOK AT IT TO SEE IF THERE WAS ANYTHING STUCK ETC. WITH THE BUCKLE ITSELF. SERVICE WRITER LOOKED AT IT AND MANAGED TO GET IT STUCK AND FROM THEN I COULD NOT GET THE BUCKLE UNBUCKLED SO THEREFORE I HAVE HAD TO DRIVE AROUND SITTING ON MY SEAT BELT. THE SERVICE WRITER DETERMINED THAT IT WAS THE MECHANISM IN THE BUCKLE ITSELF CAUSING THE SEAT BELT TO GET STUCK. SINCE MY WARRANTY IS UP BECAUSE I AM OVER 14,000 MILES I AM HAVING TO FOOT THE BILL FOR THIS ITEM. THE CAR IS ONLY 3 YEARS OLD HAS NEVER HAD A WRECK NOR HAVE I SPILLED ANYTHING OR DONE DAMAGE TO THIS BUCKLE. I FEEL THAT THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED AT AND PAID FOR BY CHEVY. CARS FROM THE 60'S AND 70'S STILL HAVE THEIR ORIGINAL BUCKLES SO THEREFORE WHY AM I HAVING TO REPLACE ONE THAT IS 3 YEARS OLD?! I ALSO CALLED AROUND TO WRECKING YARDS TO POSSIBLY LOCATE THE PART AND COME TO FIND OUT I AM NOT THE ONLY ONE HAVING THIS ISSUE BECAUSE THE GUY AT THE SHOP KNEW EXACTLY THE PART I WAS LOOKING FOR AND WHICH SIDE I WAS LOOKING FOR AS SOON AS I SAID HHR. *TR

04/30/2013
Components: STRUCTURE
Incident Date: 04/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

I WAS RETURNING HOME AND PARKED THE CAR TO GET OUT AND THE DOOR HANDLE BROKE OFF IN MY HAND. I HAVE TO OPEN THE WINDOW TO EXIT MY VEHICLE. THE REAR DOOR ALSO STICKS AT TIMES FROM THE OUTSIDE CAUSING ME AND MY WIFE TO BE UNABLE TO GET OUT DAUGHTER OUT OF THE CAR. *TR

04/29/2013
Components: STEERING
Incident Date: 04/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

I WAS TURNING IN THE DRIVEWAY OF AN APARTMENT BUILDING AND A BELL WENT OFF AND THE STEERING GOT REALLY HARD TO TURN. I LOOKED AT THE DASH AND SAW THE POWER STEERING LIGHT HAD COME ON. I GOT OUT MY BOOK AND IT SAYS THE POWER STEERING DOESN'T NEED MAINTENANCE, BUT TO CALL THE DEALER IF IT HAPPENS. WELL, I RESTARTED THE CAR AND THE LIGHT WENT OUT, SO I DROVE TO THE STORE A FEW BLOCKS AWAY AND IT DID IT AGAIN. LUCKILY I WASN'T GOING FAST OR IN HEAVY TRAFFIC OR A REALLY BAD ACCIDENT COULD HAVE HAPPENED AND LIVES COULD HAVE BEEN LOST. I HAVE HAD IGNITION PROBLEMS, I COULDN'T TURN OFF THE VEHICLE, LOSS OF ENGINE POWER, ROTOR REPLACED. TWO OF THE SAME SIDE BROKEN INSIDE DRIVER DOOR HANDLES AND BAD GAS MILEAGE. THE STEERING HAS BEEN THE MOST DANGEROUS SO FAR. I READ ON-LINE HOW MANY PEOPLE THIS HAS HAPPENED TO AND I WONDER WHEN THEY WILL RECALL THIS VEHICLE. WHEN SOMEONE DIES? *TR

04/29/2013
Components: STEERING
Incident Date: 04/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

WHILE DRIVING THE CAR ON SAT 04/27/2013 AT A RATE OF 45 MPH I WENT TO MAKE A TURN AND THE STEERING FROZE UP MAKING IT VERY DIFFICULT TO MAKE ANY KIND OF TURN. I FOUND OUT THEN THAT IT HAD A POWER STEERING MOTOR VS A RESERVOIR OR ANYTHING LIKE THAT. TOOK IT THE NEXT DAY TO MY MECHANIC WHO SAID FUSES CHECKED OUT GOOD HE BELIEVES IT IS THE POWER STEERING MOTOR. CALLING CHEVROLET BUT GETTING THE RUN AROUND NOT GOOD FOR A PART THAT CAN CAUSE A MAJOR ACCIDENT. *TR

04/29/2013
Components: STEERING
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D7HA18P07S******
Summary

WHILE DRIVING THE CAR THE POWER STEERING LIGHT COMES ON, THERE IS A DING, AND SUDDENLY THE POWER STEERING GOES OUT. IT FIRST HAPPENED 10 DAYS AGO AND HAPPENS AT RANDOM TIMES EVERYTHING THE CAR IS DRIVEN. THE POWER STEERING WILL RESET IF THE ENGINE IS SHUT OFF AND RESTARTED, BUT IT WILL SOON GO OUT AGAIN WITHIN SECONDS OR MINUTES. THIS IS A VERY DANGEROUS ISSUE AND HAS CAUSED US NEAR ACCIDENTS. I SEE THAT THERE ARE MANY, MANY COMPLAINTS ABOUT THIS ISSUE ON HHR'S OF MULTIPLE MODEL YEARS. PLEASE ADDRESS THIS ISSUE. I HAVE NEVER HAD POWER STEERING ON A VEHICLE JUST GO OUT BEFORE. THIS IS A LATE MODEL CAR AND AN ISSUE OF THIS TYPE AND OF THIS FREQUENCY DEFINITELY POINTS TO A DEFECT AND NOT A WEAR AND TEAR ISSUE. A RECALL IS NEEDED! *TR

04/22/2013
Components: STEERING
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC, WHO STATED THAT THE POWER STEERING MOTOR WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,441. *TR

04/20/2013
Components: STRUCTURE
Incident Date: 04/19/2013
Crash: No
Fire: No
Summary

WHILE TRYING TO OPEN THE DRIVERS DOOR THE HANDLE BROKE OFF. HANDLE WAS MADE OF PLASTIC. THIS WOULD BE A PROBLEM IF INVOLVED IN FIERY CRASH AND YOU COULD NOT GET OUT OF CAR. *TR

04/16/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

I HAVE HAD TWO ISSUES WITH THIS CAR AND IT HAS MADE ME FEEL UNSAFE WHEN DRIVING IT. THE FIRST INVOLVES THE BRAKES. WHEN BRAKING AFTER DRIVING AT 45MPH OR MORE, THE STEERING WHEEL BEGINS SHAKING. I WAS TOLD THE BRAKE PADS NEEDED TO BE CHANGED. I DID AND THE PROBLEM STILL CONTINUED. LAST MONTH, THE POWER STEERING LIGHT CAME ON THE DASHBOARD. FOR A COUPLE OF DAYS, IT WENT AWAY BUT SOON THE STEERING WHEEL BECAME TOO HARD TO TURN. TOOK IT TO MECHANIC WHO CHANGED THE POWER STEERING MODULE AS INDICATED BY THE DIAGNOSTICS TEST. ONCE THE CHANGE WAS DONE, THE SERVICE ESC LIGHT CAME ON AND THE CAR HAS BEEN CRAZY EVER SINCE. I HAVE YET TO RESOLVE THE ISSUE AS NOBODY KNOWS WHAT IS WRONG WITH MY CAR. IT HAS BEEN ALMOST A MONTH ALREADY. I AM UNHAPPY WITH THIS CAR AND WOULD NOT RECOMMEND TO ANYBODY. AFTER LOOKING IT UP, I SEE THAT MANY HAVE THIS SAME ISSUE. IT IS VERY UNSAFE SINCE THIS CAN HAPPEN AT ANY MOMENT WHILE DRIVING! *TR

04/14/2013
Components: STEERING
Incident Date: 04/14/2013
Crash: No
Fire: No
Summary

DRIVING DOWN ROAD COMING TO STOP LIGHT. CHIME WENT OFF & POWER STEERING WAS INDICATED ON MY INFORMATION SYSTEM. MY CAR LOST ALL POWER STEERING- WAS VERY DIFFICULT TO STEER. GLAD I WAS NOT IN THE MIDDLE OF A CURVE OR TURN WHEN THAT HAPPENED. *TR

04/09/2013
Components: STEERING
Incident Date: 04/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

WHILE DRIVING MY POWER STEERING WILL STOP WORKING. IT DOESN'T HAPPEN EVERY TIME WE DRIVE OUR HHR BUT AT LEAST ONCE OR TWICE A WEEK. IT HAS ALMOST CAUSED 4 ACCIDENTS THAT COULD HAVE BEEN AVOIDED IF THE POWER STEERING WOULD WORK PROPERLY. THE POWER STEERING ALERT WILL SHOW UP ON OUR VEHICLE AND WE HAVE TO SHUT OFF THE VEHICLE AND RESTART IN ORDER FOR IT TO WORK AGAIN. I'M SCARED TO DRIVE THIS VEHICLE NOW AFTER WHAT HAS HAPPENED TONIGHT. *TR

04/02/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

WHILE GOING AROUND A BEND IN THE ROAD AT APPROX 35/40MPH, THE POWER STEERING IN MY 2010 CHEVY HHR WENT OUT. THERE WAS A DING AND THEN IT WAS VERY DIFFICULT TO TURN THE WHEEL. I ALMOST HIT A JEEP THAT WAS TURNING INTO A SUBDIVISION OPPOSITE OF US BECAUSE I COULD NOT TURN THE WHEEL TO GET IN THE PASSING AREA. THIS RESULTED IN ME GOING OFF OF THE ROAD. I PULLED ONTO THE NEXT SIDE ROAD I SAW. CHECKED FOR ANY ISSUES AND RESTARTED. I REGAINED POWER STEERING AND WAS ABLE TO BE ON MY WAY. IN APPROX. ANOTHER MILE OR SO IT WENT OUT AGAIN. IT DID SO INTERMITTENTLY ALL THE WAY TO THE DEALER. THE DEALER WAS OF NO HELP BASICALLY SAYING IT WAS AN OPERATOR ERROR. THERE WAS A STEERING RECALL THAT I HAD TAKEN CARE OF EARLIER IN THE YEAR AND MY MECHANIC SAID THAT IT LOOKS LIKE IT WAS REPLACED WITH EQUALLY DEFECTIVE PARTS. MY MECHANIC ALSO SAID THAT IT'S NOT A "WEAR PART" AND NOTHING THAT I DID COULD HAVE CAUSED IT TO DO THAT. IT IS A SHORT ON THE MOTOR/COMPUTER FOR THE POWER STEERING. *TR

03/28/2013
Components: AIR BAGS
Incident Date: 03/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE AIR BAG LIGHT WARNING LIGHT WOULD ILLUMINATE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO RAN A DIAGNOSTIC TEST BUT WAS UNABLE TO DETERMINE A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,900 AND THE CURRENT MILEAGE WAS 37,159.

03/23/2013
Components: STRUCTURE
Incident Date: 03/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

UPON OPENING DRIVER'S DOOR, HANDLE SNAPPED OFF IN MY HAND. TWO DAYS LATER, THE SAME THING HAPPENED TO PASSENGER DOOR. THIS MAKES IT IMPOSSIBLE TO OPEN DOORS WITHOUT WINDOW BEING DOWN. *TR

03/21/2013
Components: STEERING
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

AFTER MAKING A TURN THE CAR BEEPED, "POWER STEERING" SHOWED ON THE DISPLAY, AND I LOST POWER STEERING. RESTARTING THE CAR CAUSES POWER STEERING TO RESUME FUNCTIONING BUT IT WILL CUT OUT AGAIN WITHIN A MINUTE. *TR

03/17/2013
Components: STRUCTURE
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I TRIED TO OPEN MY DRIVERS SIDE DOOR AND THE HANDLE BROKE OFF IN MY HAND. I HAVE DONE RESEARCH AND I DON'T UNDERSTAND WHY GM HASN'T FIXED THE PROBLEM. IT HAS BEEN A DEFECT SINCE 2006 IN HHR DOOR HANDLES. THEN THEY WONDER WHY WE BUY FOREIGN CARS! *TR

03/15/2013
Components: STEERING,POWER TRAIN
Incident Date: 03/14/2013
Crash: No
Fire: No
Summary

POWER STEERING STOPS WORKING AT ALL SPEEDS AND CONDITIONS. DASH LIGHTS UP SAYING POWER STEERING AND FROM THAT POINT ON UNTIL VEHICLE IS RESTARTED THERE IS NO POWER STEERING. IT HAS HAPPEN MANY TIMES OVER THE LAST WEEK DEALER STATES THAT THE POWER STEERING MOTOR IS BAD AND NEEDS TO BE REPLACED AT A COST OF $265. THERE ARE 1000S OF COMPLAINTS OF THIS HAPPENING WHY IS NOTHING BEING DONE. CANADIAN HHR HAS A RECALL ON THIS BUT NOT US HHR. ITS NOT THE MONEY ITS THE SAFETY OF THE MOTORING PUBLIC THAT IS QUESTION HERE.IF NOT FOR THE FACT I HAVE DRIVEN A CAR NOT EQUIPPED WITH POWER STEERING BEFORE IT COULD HAVE BEEN REALLY BAD WHEN IT TURNED OFF IN A TURN. *TR

03/14/2013
Components: STEERING
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAGDV9AS******
Summary

2010 HHR 2LT (MANUAL TRANS / FLEX FUEL) BOUGHT NEW. PROBLEM BEGAN SUMMER 2012 @ 10,200 MI. CLICKING & THUD METAL NOISES HEARD & FELT (JERKY & RESONANCE OF METAL STRIKING) COMING FROM LOW DOWN IN BOTH FRONT SECTIONS. INITIALLY OCCURRED ERRATICALLY DURING DRIVING, THEN CONSISTENTLY. OCCURRED: REVERSING; AND ACCELERATING FROM 1ST GEAR INTO 2ND, 3RD, 4TH; DOWNSHIFTING FROM 4TH TO LOWER; AND DURING SLOW STOPS SHIFTING FROM 3RD, 2ND, OR 1ST INTO NEUTRAL. ON 9/14/12 AT 11,242 MI., DEALER FOUND "TOO MUCH CLEARANCE BETWEEN HUB & CV SHAFT" AND AN EXISTING SERVICE BULLETIN #09-04--95-001. REPLACED BOTH WHEEL DRIVE SHAFT WASHERS. (NOTE: NOISE & FEELING HAS ERRATICALLY RETURNED. HOWEVER, DEALER DID NOT HEAR IT DURING 3/4/13 TEST DRIVE AT 13,313 MILES. BUT I HEARD IT ON THE WAY HOME A COUPLE OF TIMES. AND LAST YEAR, IT WAS ERRATIC BEFORE BECOMING CONSISTENT....). *TR

03/14/2013
Components: AIR BAGS,STRUCTURE
Incident Date: 03/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

ON 3/7/13 MY SERVICE AIR BAG LIGHT CAME ON THE NEXT DAY MY DOOR HANDLE BROKE OFF AND I CALLED GM AND THEY STATED THEY HAD BEEN NO RECALLS FOR THESE PROBLEMS. AFTER LOOKING ONLINE I SAW THAT PEOPLE WERE HAVING ALL KINDS OF PROBLEMS WITH THESE ISSUES AND THEY ARE BOTH BIG SAFETY ISSUES. I FEEL LIKE GM IS NOT WANTING TO TAKE CARE OF THESE ISSUES. THE AIR BAG COULD DEPLOY AT ANY TIME AND THE IF I WAS IN A WRECK OR AUTO WAS ON FIRE I'D HAVE NO WAY OF GETTING OUT THE VEHICLE WITH THE DOOR HANDLE BROKE OFF. THEY JUST TOLD ME IT WAS UP TO ME OR I'D HAVE TO WAIT UNTIL THEY WAS ENOUGH COMPLAINTS. THAT DOESN'T SEEM RIGHT NOW I'M HAVING TO LEAVE THE CAR SITTING CAUSE OF THESE SAFETY ISSUES SINCE I'M ON A LIMITED INCOME AND GM SHOULD BE RESPONSIBLE FOR THESE SAFETY ISSUES. THANK YOU VERY MUCH *TR

03/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH AND THE VEHICLE COULD NOT BE POWERED OFF. THE CONTACT MENTIONED THAT IN ORDER TO TURN OFF THE VEHICLE, HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. *TR

03/07/2013
Components: STRUCTURE
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV9AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC INTERIOR DOOR HANDLE FAILED AND THE CONTACT COULD NOT EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THEY STATED THAT THE ENTIRE DOOR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 20,766. *TR

03/07/2013
Components: STEERING
Incident Date: 02/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB8AS******
Summary

AT LOW SPEEDS IN A SHARP TURN AND/OR ON BUMPY ROADS AND SOMETIMES DURING BREAKING AT HIGH SPEED, I NOTICE A RATTLE IN THE STEERING COLUMN. I TOLD THE DEALER THAT I THOUGHT MY FRONT ROTORS MAY BE WORN BUT THEY CHECKED OUT OK. I THINK ITS THE ELECTRIC STEERING COLUMN BOX WITH A WORN NYLON BUSHING THE SAME AS THE G6 STEERING PROBLEMS. BECAUSE MY MILEAGE WENT OVER 36000 AND THIS PROBLEM WAS NOT INITIALLY DIAGNOSED AS A STEERING PROBLEM AND NOT BEING A POWER TRAIN PROBLEM, CHEVY INDICATED THAT ITS NOT COVERED UNDER WARRANTY AND THERE IS NO RECALL FOR THIS ISSUE. MY PARENTS HAVE AN 07 HHR THAT IS HAVING OVERHEATING ISSUES IN THEIR POWER-STEERING, ALONG WITH THE BACK LASHING IN THE COLUMN CAUSED BY, I THINK, THE NYLON BUSHING GOING BAD. *TR

03/06/2013
Components: STRUCTURE
Incident Date: 05/22/2012
Crash: No
Fire: No
Summary

WATER STARTED COMING IN VEHICLE FROM HOOD RELEASE LEVER ON DRIVER SIDE KICK PANEL WHILE DRIVING IN THE RAIN. VEHICLE WAS TAKEN TO DEALER, REPAIRED. HOWEVER DURING THE NEXT SEVERE RAIN STORM APPROXIMATELY 5 MONTH LATER IT AGAIN FAILED AND LEAKED AGAIN. DEALER STATED IT WAS REPAIRED THE SECOND TIME, HOWEVER AGAIN 4 MONTHS LATER DURING A SEVERE RAIN STORM IT AGAIN FAILED AND LEAKED. IT WAS NOT REPAIRED THE THIRD TIME, DEALER STATING THAT IT WAS NOT LEAKING, AND NOTHING WAS WRONG WITH THE CAR. DEALER REFUSES TO HONOR WASHINGTON LEMON LAW. DEALER INITIATED A TRADE FOR THE VEHICLE, HOWEVER ONLY WANT TO GIVE 1/2 WHAT PAID FOR THE VEHICLE 11 MONTHS EARLIER. HAVE FOUND MULTIPLE REFERENCES THAT THIS IS A KNOWN ISSUE BUT NO RECALL DONE ON VEHICLE, ONLY STOPPED MANUFACTURING IT. *TR

03/05/2013
Components: STEERING
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

HAVING ALOT OF NOISE FROM FRONT PASSENGER SIDE OF CAR, SOUNDS IF SOMETHING IS LOOSE, SOUND IS AT LOW SPEEDS, HAVE HEARD CHEVY IS HAVING ALOT OF PROBLEMS WITH LOOSE STEERING COLUMNS AND HAS POSTED A TSB 04-03-08-006E, TO DEALERS. I BELIEVE SO MANY OWNERS ARE HAVING THE PROBLEM WITH THIS THAT CHEVY SHOULD HAVE TO RECALL AND FIX ALL CARS WITH PROBLEM. *TR

02/03/2013
Components: STEERING,ENGINE AND ENGINE COOLING
Incident Date: 02/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I WAS PULLING OUT OF A PARKING LOT AT ABOUT 5 MPH THEN I THOUGHT MY ENGINE STALLED BECAUSE I COULDN'T TURN THE WHEEL. IT TURNS OUT THE ENGINE WAS ON, AND POWER STEERING APPEARED ON THE DISPLAY. I PULLED OVER TO SEE WHAT WAS WRONG. AFTER TURNING THE CAR OFF, THEN ON, THE PROBLEM WENT AWAY (I THINK FOR ONLY A TEMPORARY PERIOD). *TR

01/31/2013
Components: SERVICE BRAKES
Incident Date: 01/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA73XX9S******
Summary

AFTER BACKING OUT OF A PARKING SPACE, STOPPING, AND PROCEEDING FORWARD I ATTEMPTED TO AGAIN APPLY THE BRAKE AFTER ABOUT 150 FEET OF MOVING FORWARD. THE BRAKE PEDAL WAS HARD BUT THE BRAKES WERE NOT BEING APPLIED AT ALL. IT MADE NO DIFFERENCE EVEN WHEN APPLYING MUCH ADDITIONAL PRESSURE TO THE PEDAL. IT FELT LIKE THE ABS WAS PREVENTING THE BRAKES FROM WORKING AS I COASTED TO A STOP. AFTER A BRIEF AMOUNT OF TIME THE BRAKES SEEMED TO WORK NORMALLY. IT HAS NOW HAPPENED TWO ADDITIONAL TIMES AFTER THE CAR HAS BEEN SITTING FOR A NUMBER OF HOURS. *TR

01/31/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT FUEL FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT SHE NOTICED FUEL HAD LEAKED ON THE FLOOR AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

01/28/2013
Components: STEERING,POWER TRAIN
Incident Date: 01/18/2013
Crash: No
Fire: No
Summary

VEHICLE SHUT DOWN DUE TO POWER STEERING. LIGHT CAME ON, MANUAL SAYS TO TURN OFF ENGINE AND RESTART AND IT WILL CLEAR LIGHT. HOWEVER, WHEN REACHING SPEED OF 40MPH THE POWER STEERING WAS AGAIN HARD TO TURN. AGAIN LIGHT CAME ON. VEHICLE IS VERY HARD TO TURN AND GET OVER TO SIDE OF ROAD ESPECIALLY IF YOU ARE IN THE LEFT HAND LANE AND THE POWER STEERING QUITS WORKING. UPON THE SECOND TIME THIS HAPPENED, ALMOST CAUSING A WRECK, IT WAS EXTREMELY DIFFICULT TO STEER VEHICLE AND GET IT OFF THE ROADWAY. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THE VEHICLE NEEDS POWER STEERING REPAIR. COSTING $365.00. WHAT A COSTLY REPAIR ON A NEW VEHICLE. I HAVE HAD OLDER VEHICLES THAT NEVER HAD THE POWER STEERING NEEDING REPAIR. ALSO ASK THAT TRANSMISSION BE CHECKED AGAIN. VEHICLE HAS ALREADY HAD REBUILT TRANSMISSION INSTALLED BY GM/ CHEVROLET. TRANSMISSION IS STILL SLIPPING WHEN TRYING TO GET ON FREEWAY. WHEN SLOWING DOWN FROM HIGH SPEED, THE TRANSMISSION WILL SOUND LIKE IT IS SLIPPING INTO ANOTHER GEAR. *TR

01/16/2013
Components: STEERING
Incident Date: 01/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS, SUDDENLY THE WARNING CHIME DINGS AND THE MESSAGE "POWER STEERING" FLASHES ON THE DRIVERS INFORMATION CONSOLE. AT THAT SAME MOMENT THERE IS A COMPLETE LOSS OF THE ELECTRIC POWER STEERING MAKING THE VEHICLE DIFFICULT TO CONTROL WHILE DRIVING AND IMPOSSIBLE TO CONTROL WHEN PARKING. IT CAN BE RESET BY STOPPING THE VEHICLE AND RESTARTING THE ENGINE. THE POWER STEERING RETURNS AND RANDOMLY FAILS AGAIN. IT MAY OCCUR AGAIN IN A FEW MINUTES,MILES OR WAIT TIL YOUR NEXT TRIP. NOW INTERMITTENTLY OCCURRING ON A DAILY BASIS. VEHICLE IS NOW SCHEDULED TO HAVE A CHEVROLET DEALER SERVICE THIS ISSUE. *TR

01/11/2013
Components: STEERING
Incident Date: 12/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS MOVED TO THE SHOULDER AND RESTARTED AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT THEY PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.

12/27/2012
Components: AIR BAGS
Incident Date: 12/27/2012
Crash: No
Fire: No
Summary

AIR BAG WARNING LIGHT CONSTANTLY COMING ON, HAD IT FIXED IN OCTOBER 2012, AFTER ARGUING WITH THE DEALER THAT IT SHOULD BE COVERED UNDER THE WARRANTY. 2 MONTHS LATER THE LIGHT IS BACK ON. *TR ## VIN FAILED ##

12/22/2012
Components: STEERING
Incident Date: 12/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

SLOW SPEED MADE U TURN POWER STEERING LIGHT CAME ON HARD TO STEER,TOOK TO A REPAIR SHOP NEAR BY THEY CAME BACK AND TOLD ME ELECTRIC MOTOR NEEDS REPLACED, VEHICLE ONLY HAS 45500 MILES ON IT.. *TR

12/17/2012
Components: STEERING
Incident Date: 12/15/2012
Crash: No
Fire: No
Summary

ELECTRONIC POWER STEERING ASSIST WENT OUT TWICE OVER THE PAST WEEKEND. THE FIRST TIME IN A PARKING STRUCTURE WHILE TRYING TO TURN INTO A TIGHT SPOT. LATER WILL DRIVING AT APPROXIMATELY 35 MILES PER HOUR. POWER STEERING RETURNED TO NORMAL FUNCTION EACH TIME AFTER TURNING OFF THE IGNITION. NOBODY WAS HURT IN EITHER EVENT, BUT WITH SNOW COMING TO THE MIDWEST I FEAR WHAT MIGHT HAVE HAPPENED ON A SNOW-COVERED ROAD. I UNDERSTAND THIS IS A COMMON ISSUE AND THAT GM REFUSES TO RECOGNIZE THIS ISSUE IN THE UNITED STATES FOR THIS MAKE AND MODEL DESPITE A RECALL IN CANADA. *TR

12/09/2012
Components: POWER TRAIN
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

WHILE DRIVING AND MAKING MY TURN THE POWERSTEERING WENT OUT ON MY 2010 CHEVY HHR .THIS HAS HAPPENED A FEW TIMES NOW,THE CHIME WOULD SOUND AND POWER STEERING SHOWED IN THE DASHBOARD AND AFTER RESTARTING THE CAR IT SEEMED OKAY .I SEE THERE IS ALOT OF COMPLAINTS ON THIS SAFETY ISSUE AND THIS NEEDS TO BE ADDRESS BEFORE SOMEONE IS KILLED BECAUSE IT IS VERY HARD TO COMPLETE A TURN WITH NO POWER STEERING AND YOU JUST DON'T EXPECT THAT TO HAPPEN WHICH IS MORE SCARIER. *TR

12/07/2012
Components: STEERING
Incident Date: 01/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B49S******
Summary

I'VE BEEN HAVING THE SAME PROBLEM AS THE 29 OTHER NOTED COMPLAINTS ON THIS SITE, HAVE HAD. POWER STEERING WORKS FINE ONE MINUTE THEN WARNING CHIME SOUNDS, POWER STEERING MSG. APPEARS AT THE SAME TIME STEERING GOES OUT. I HAVE TO RESET IT BY TURNING OFF AND ON THE IGNITION SWITCH. SOME TIMES IT HAPPENS AT VARIOUS TIMES IN A DAY, TO NOTHING FOR A FEW MONTHS. I WAS KINDA HOPING THE PROBLEM FIXED ITSELF, BUT HAH, WISHFUL THINKING ON MY PART, CAUSE IT'S DOING IT AGAIN. HOW MANY MORE COMPLAINTS HAS TO HAPPEN BEFORE THIS PROBLEM IS RECALLED?? I REALLY LIKE THE CAR OTHERWISE. *TR

11/29/2012
Components: AIR BAGS
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB7AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THAT THE AIR BAG LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. .....UPDATED 01/14/13 *BF UPDATED 01/17/2013 *JS

11/06/2012
Components: STEERING
Incident Date: 08/21/2012
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE AT APP. 70-75 MILES PER HOUR IN MODERATE TO HEAVY TRAFFIC THE POWER STEERING TURNED OFF. I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND PARK. I SHUT DOWN THE ENGINE TO CHECK UNDER THE HOOD AND UNDER THE CAR BUT COULD FIND NOTHING OBVIOUS. WHEN I RESTARTED THE CAR TO DRIVE TO THE NEXT OFF-RAMP THE POWER STEERING WAS BACK. THE PROBLEM REPEATED 3 MORE TIMES THAT TRIP. SHUTTING OFF THE CAR AND RESTARTING ALWAYS CORRECTS THE PROBLEM. SINCE THAN WE HAVE HAD THE SAME PROBLEM OCCUR INTERMITTENTLY. NO PATTERN AS TO WHEN PROBLEM OCCURS. *TR

10/29/2012
Components: STEERING
Incident Date: 10/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

YESTERDAY MORNING COMING HOME FROM CHURCH OUR 2010 HHR POWER STEERING WENT OUT. WE WERE IN THE MIDDLE OF A TURN AND THANK GOD NO ONE WAS COMING IN THE OTHER LANE. IN THE MIDST OF THE TURN THE WARNING BELL SOUNDED AND THE DISPLAY SHOWED "POOR STEERING", NO OTHER WARNINGS BEFOREHAND. AND ALL POWER STEERING WAS GONE. IT WILL COMEBACK FOR A FEW SECONDS IF YOU TURN THE CAR OFF, BUT GOES RIGHT BACK OUT EVERYTIME. I LOOKED ON THE INTERNET TO FIND I AM NOT ALONE, 1000?S OF PEOPLE HAVE COMPLAINED AND HAD THIS SAME EXACT EXPERIENCE. WHY HAS THIS NOT BEEN RECALLED, DOES SOMEONE HAVE TO DIE FIRST? MY WHOLE FAMILY COULD HAVE BEEN INJURED (ME, MY HUSBAND, OUR 17 YEAR OLD SON, AND 2 GRANDBABIES!) WE TOOK THE CAR IN TODAY (10-29-12) TO BE LOOKED AT (THAT COST $85.00) AND THEY SAID THE POWER STEERING MOTOR HAS TO BE REPLACED AND THAT WILL BE ANOTHER $250.00! *TR

10/26/2012
Components: STEERING
Incident Date: 10/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

I WAS DRIVING DOWN THE ROAD, THE POWER STEERING WARNING CAME ON, AND THE POWER STEERING WENT OUT. THIS HAS HAPPENED MULTIPLE TIMES A DAY FOR THE LAST FOUR DAYS. *TR

10/17/2012
Components: STEERING
Incident Date: 10/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB5AS******
Summary

WHILE DRIVING AT APPROX 40 MPH THE POWER STEERING WENT OUT ON THE CAR MAKING IT VERY HARD TO TURN. THE WARNING ALARM SOUNDED AND THE WORD "POWER STEERING" LIT UP ON THE DASH PANEL. I PULLED THE CAR OVER TO THE SHOULDER AND SHUT IT OFF. THE STEERING WORKED PROPERLY UPON RESTART. THIS HAS HAPPENED 4 TIMES NOW. *TR

10/16/2012
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT WHILE PARKED SHE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION BECAUSE IT WAS STUCK IN THE ON POSITION. THE CONTACT MENTIONED THAT IN ORDER TO TEMPORARILY REMEDY THE FAILURE SHE HAD TO REMOVE THE FUEL FUSE AND DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE.THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000.

10/15/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

SAME ISSUES AS OTHERS. KEY WILL NOT TURN TO OFF POSITION, WILL NOT RELEASE FROM IGNITION. ISSUE IS NOTED ALL OVER THE INTERNET. THEY HAVE ACKNOWLEDGED AND ISSUED A SERVICE BULLETIN FOR 2009 MODEL YEAR, BUT NOT FOR ANY OTHER MODEL YEARS. WHY NOT FOR OTHER YEARS WHEN OBVIOUSLY IT IS THE SAME ISSUE WITH THE SAME PART, OVER SEVERAL OF THEIR MODELS? *TR

10/12/2012
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV2AS******
Summary

AIR BAG CONNECTOR WENT BAD WHEN THE CAR WAS 2 YRS OLD. SOME UNKNOWN ELECTRICAL PROBLEM HAS CAUSED A 5 YR BATTERY TO BE DEAD AFTER 2 YRS OF NORMAL USAGE. DEALER SAYS AIR BAG CONNECTOR IS NOT COVERED UNDER WARRANTY AND THAT THE BATTERY IS DEAD. *TR

10/08/2012
Components: STEERING
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

BECOMES HARD TO STEER. ?FUSE---2ND TIME THIS HAPPENED. *TR

10/06/2012
Components: STEERING
Incident Date: 09/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

MY POWER STEERING JUST CUTS OUT FOR NO REASON,,ANY TIME IT WANTS TO,,FIRST THE CHIME GOES OFF AND THAN THE DASH READS ( POWER STEERING ) AS THE STEERING GET HARD AS A ROCK TO TURN ,,,IF THE VEHICLE IS SHUT OFF AND RESTARTED THE POWER COMES BACK,,,SOMETIMES FOR DAYS SOMETIMES FOR MINUTES AFTER 2 TRIPS TO THE DEALER TO HAVE THIS FIXED...OF COURSE THE PROBLEM WILL NOT HAPPEN,,,WITH MY LUCK IT ONLY HAPPENS AT NIGHT WHEN THE DEALER IS CLOSED,,AND I AM NOT ABOUT TO LEAVE IT OUTSIDE RUNNING ALL NIGHT. THIS VERY UNSAFE BECAUSE YOU HAVE NO IDEA WHEN ITS ABOUT TO GO POWERLESS ,,,ON THE HIGHWAY ,,WHILE MAKING A TURN IN TRAFFIC,,,THERE IS NO REASON IN ANYONE MIND THAT THIS SHOULD BE A RECALL WITH ALL THE COMPLAINTS I HAVE READ ON THIS SITE OR IS IT THAT SOMEONE HAS TO DIE FIRST BEFORE ANYONE GETS UP AND DOES SOMETHING ABOUT THIS. *TR

10/06/2012
Components: AIR BAGS
Incident Date: 03/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

AFTER STARTING THE VEHICLE ONE MORNING LAST YEAR THE AIRBAG LIGHT COME ON AFTER GOING TO THE DEALER HE SAYS THE HARNESS UNDER THE SEAT WAS LOOSE AND UNPLUGGED IT AND REPLUGED IT AND ALSO CLEARED THE COMPUTER,,, WELL AFTER 6 MONTHS LATER THE LIGHT IS ON AGAIN,,,THIS TIME IT COST ME $218 FOR A NEW HARNESS = $18 FOR THE HARNESS AND $200 FOR LABOR $200 FOR LABOR ??? OR I WOULDN'T GET MY INSPECTION STICKER FOR MY CAR AFTER LOADS OF COMPLAINTS I HAVE READ ON THE HHR NETWORK AND THE FACT THAT THE AIRBAG WILL NOT WORK WHEN THIS LIGHT IS ON,,,WHY IS THERE NOT A RECALL ON THESE BAD HARNESSES. *TR

09/30/2012
Components: STEERING
Incident Date: 09/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

I WAS COMING HOME AND HEARD A CHIME, THEN THE POWER STEERING LIGHT CAME ON AND I LOST CONTROL OF THE STEERING. COULD NOT TURN THE WHEEL, I TURNED OFF THE CAR AND RESTARTED IT, WORKED FOR A FEW MINUTES, LONG ENOUGH SO I COULD PARK IT. I HAD THE CAR TOWED TO THE DEALERSHIP THE NEXT DAY, THEY RAN DIAGNOSTICS AND REPAIRED IT UNDER WARRANTY. I WAS THANKFUL FOR THAT, BUT I AM CONCERNED ABOUT OTHER CAR OWNERS THAT DO NOT KNOW ABOUT THE PROBLEM AND MAY BE DRIVING ON THE FREEWAY AT A MUCH FASTER SPEED WHEN THE POWER STEERING SHUTS DOWN. THERE SHOULD BE A TOTAL RECALL ON THIS DEFECT! *TR

09/29/2012
Components: STEERING
Incident Date: 09/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

THE POWER STEERING WENT OUT ON THE CAR AT HIGH OR LOW SPEEDS. YOU CAN TURN THE CAR OFF AND RESTART IT AND THE STEERING COMES BACK, BUT 15 SECONDS LATER IT GOES OUT. CANADA HAS A RECALL ON THE SAME ISSUE WHY DO NOT WE. ALSO THE SAME PART IS IN THE CHEVY COBALT AND THAT IS RECALLED. *TR

09/24/2012
Components: STEERING
Incident Date: 09/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT WAS ABLE TO STOP THE VEHICLE IN A PARKING AREA. AFTER INSPECTING THE VEHICLE AND RESTARTING THE ENGINE THE STEERING FUNCTIONED NORMALLY. THE FAILURE PERSISTED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.

09/18/2012
Components: STEERING
Incident Date: 09/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV5AS******
Summary

I WAS DRIVING HOME ON A SECONDARY ROAD IN THE FOOT HILLS OF NORTH CAROLINA WHILE IT WAS RAINING LAST NIGHT WHEN I WAS GOING IN A CURVE AND SUDDENLY THE POWER STEERING CUT OUT AND I COULDN'T TURN THE VEHICLE PROPERLY. I WAS TRAVELING APPROX. 35 MPH GOING INTO THE CURVE AT THE TIME OF THE PROBLEM, DUE TO THE SUDDEN PROBLEM, I HAD CROSSED THE CENTER LINE OF THE ROAD DUE TO THE LOSS OF PROPER STEERING AND THE WET ROADS, EVEN THOUGH I APPLIED THE BRAKES AND TRIED TO TURN. I HEARD A CHIME AND SAW THE TROUBLE INDICATOR SHOWING A PROBLEM WITH THE POWER STEERING. I FORTUNATELY DIDN'T HAVE ANY ON COMING TRAFFIC OR ANYONE BEHIND ME AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS INJURY ACCIDENT. LIVING IN THE FOOT HILLS OF NC WITH MANY CURVES AND HILLS THIS IS A DEFINITE SAFETY ISSUE THAT NEEDS TO BE CORRECTED WITH THE POWER STEERING AND HHR VEHICLES. I WAS ONLY A MILE FROM HOME SO I DROVE THERE AND CHECKED TO SEE WHAT WAS HAPPENING. WHEN I RESTARTED THE VEHICLE, THE POWER STEERING APPEARS TO HAVE CORRECTED ITSELF. CHECKING ON LINE FOR POSSIBLE REASONS FOR THE PROBLEM, I AM MADE AWARE THAT THE HHR'S AND OTHER VEHICLES THAT USE THE ELECTRIC POWER STEERING HAVE HAD SIMILAR ISSUES (EVEN RECALLS) FOR A WHILE NOW. I FIND IT UNACCEPTABLE NOT TO INCLUDE THE HHR VEHICLE SINCE THIS IS A KNOWN ISSUE WITH THIS MODEL VEHICLE. AS AN INDIVIDUAL WHO WORKS IN THE SAFETY & HEALTH FIELD, I STRIVE TO KEEP INCIDENTS FROM OCCURRING THAT COULD LEAD TO FATALITIES, INJURIES AND OR PROPERTY DAMAGE AND FEEL THAT A RECALL SHOULD BE DONE TO PREVENT THE POTENTIAL LOSS OF LIFE FROM OCCURRING. I AM ALSO A CERTIFIED DEFENSIVE DRIVER INSTRUCTOR THROUGH THE NC SAFETY COUNCIL FOR CARS AND TRANSFER TRUCKS. RESPONDING TO VEHICLE ACCIDENTS IS PART OF MY JOB AND I MUST EMPHASIZE THAT THE ISSUE OF STEERING CONTROL ON ANY VEHICLE SHOULD NOT BE DEBATED OR SAT UPON UNTIL LIVES ARE LOST. *TR

09/15/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

I WENT TO A MEETING AND WHEN I PARKED AND TRIED TO TURN THE CAR OFF, IT WOULDN'T LET ME TURN IT OFF. I AM A FEMALE AND DIDN'T KNOW WHAT TO DO , SO I HAD TO CALL MY HUSBAND AND HE CAME AND HAD TO DISCONNECT THE BATTERY SO IT WOULD SHUT OFF. THEN WE HAD TO CALL A WRECKER SERVICE AND HAVE IT TOWED TO A DEALERSHIP TO HAVE IT REPAIRED. *TR

08/30/2012
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

I WAS DRIVING MY CAR TO THE DOLLAR STORE AND WAS STOPPED AT THE RED "LEFT TURN" ARROW, AND ALL OF A SUDDEN, THE "POWER STEERING" SIGN FLASHED ON MY DASHBOARD AND MY CAR MADE A "DING DING" NOISE. WHEN THE LIGHT TURNED GREEN, I TURNED LEFT AND IT WAS EXTREMELY HARD FOR ME TO TURN THE WHEEL. IT HAS BEEN HAPPENING SINCE. I WILL TURN THE CAR OFF, AND WHEN I TURN THE CAR BACK ON, IT DRIVES FINE FOR THE FIRST FEW MINUTES, AND THEN THE "POWER STEERING" SIGN CAME BACK ON. THE "POWER STEERING" SIGN HAS ALSO APPEARED WHEN I WAS MAKING A RIGHT TURN WHICH CAUSED THE WHEEL TO LOCK UP IN THE MIDDLE OF A TURN. THE CAR JERKED AND I ALMOST CRASHED INTO A BLACK SEDAN. I HAVE A SMALL CHILD WHO SITS IN THE BACK SEAT. I DON'T HAVE MUCH MONEY, SO I CAN NOT AFFORD TO PAY THE DEALERSHIP TO GET THIS ISSUE FIXED. I TOOK IT TO A CHEAP REPAIR SHOP, AND THEY COULD NOT FIND THE ISSUE. I HAVE BEEN LOOKING ONLINE TO FIND WHAT WAYS I CAN FIX THIS WITHOUT IT COSTING ME A LOT OF MONEY. HAVE NOT BEEN ABLE TO FIND A SOLUTION, SO I AM CURRENTLY DRIVING WITH NO "POWER STEERING" WHICH CAN BE VERY DANGEROUS. IN ADDITION TO MY POWER STEERING GOING OUT, A COUPLE MONTHS AGO, I WENT OUT TO MY CAR TO GET IN MY CAR, AND PUT MY KEY IN THE IGNITION AND TURNED THE CAR ON. MADE IT TO THE STORE, AND WHEN I WAS GETTING READY TO GET OUT OF THE CAR, THE KEY WOULD NOT COME OUT OF THE IGNITION. I COULD NOT TURN IT, OR ANYTHING. THE CAR WOULD NOT TURN OFF. I HAD TO HAVE AAA DISCONNECT MY BATTERY SO THAT MY CAR DIDN'T HAVE TO STAY RUNNING UNTIL THE DEALERSHIP OPENED IN THE MORNING. MY KEY HAD TO SIT IN THE IGNITION OVER NIGHT, SOMEONE COULD HAVE STOLEN MY CAR. I TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY HAD TO REPLACE THE WHOLE IGNITION CYLINDER. *TR

08/23/2012
Components: STRUCTURE
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

MY 2010 HHR : THE DRIVERS SIDE INTERIOR DOOR HANDLE SNAPPED OFF AND HAVE TO PUT DOWN THE WINDOW TO EXIT THE CAR. WHEN THIS HAPPENED THERE WAS NO EXCESSIVE PRESSURE USED TO OPEN THE DOOR. DISSATISFIED THAT IT IS COMPOSED OF A SOFT PLASTIC MATERIAL. THE COST TO REPLACE THE HANDLE REQUIRES AN NEW DOOR PANEL AND 2+ HOURS OF LABOR FOR A TOTAL OF OVER $500.00. *TR

08/20/2012
Components: STEERING
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

DRIVING STRAIGHT AT 55 MPH. THE POWER STEERING FAILED WITHOUT WARNING, ABOUT 10 SECONDS INTO FAILURE THE WARNING INDICATOR CAME ON. DEALER CHECKED AND ADVISED THE CODE INDICATED THE PS MOTOR OVERHEATED. HAD THIS HAPPENED IN A TURN OR IN A PANIC SITUATION THE RESULTS COULD HAVE BEEN DEADLY. *TR

08/20/2012
Components: STEERING
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

WHILE DRIVING HOME THE OTHER NIGHT, THE POWER STEERING WARNING CAME ON AND I ALMOST VEERED OFF THE ROAD INTO A DITCH. THIS HAS BEEN HAPPENING NUMEROUS TIMES SINCE THEN. I HAVE HEARD THAT GM HAS RECALLED THE SAME EPS IN THE PONTIAC G6, WHY NOT FOR THE HHR. I HAVE AN APPOINTMENT WITH MY DEALER TO LOOK INTO THIS PROBLEM, AS IT IS DANGEROUS ON THE ROADS AROUND ME (WINDING AND DEEP DITCHES). *TR

08/11/2012
Components: STEERING
Incident Date: 08/06/2012
Crash: No
Fire: No
Summary

DRIVING DOWN THE HIGHWAY AT RUSH HOUSE, DASHBOARD DING'D AND POWER STEERING WENT OUT COMPLETELY. I WAS LUCKY I WAS ON A STRAIGHT ROAD BUT TO MAKE TURNS TO GET OFF THE HIGHWAY TO SAFETY WAS EXTREMELY DIFFICULT. BROUGHT IT TO MONROE MUFFLER, COULDN'T EVEN PARK MY HHR AS THE STEERING WOULD NOT WORK. VERY DANGEROUS. MONROE MUFFLER ADVISED TO BRING IT TO A DEALER BECAUSE APPARENTLY THESE VEHICLES ARE ALL ELECTRONIC WITHOUT ANY FLUIDS.. IF YOUR GOING TO MAKE THEM ELECTRONIC THEN PLEASE MAKE THEM BE SAFER. *TR

07/31/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

ARRIVED HOME FROM GROCERY SHOPPING AND I PARKED MY VEHICLE. I TRIED TO TURN THE IGNITION OFF AND THE KEY WOULD NOT TURN. I PULLED THE POWER CABLE OFF THE FUSE BOX UNDER THE HOOD TO SHUT THE VEHICLE OFF. I LIVE IN A TOWNHOUSE SUB-DIVISION AND DID NOT WANT TO LEAVE THE KEY IN THE IGNITION SO I REMOVED THE IGNITION CYLINDER. I CALLED THE DEALER WHERE I BOUGHT THE CAR AND THEY TOWED IT TO THEIR SHOP. THE LOOKED AT THE VEHICLE AND TOLD ME IT WAS UNDER OEM WARRANTY AND THEY HAD IT TOWED TO A CHEVROLET DEALER TO HAVE IT FIXED. THE DEALERSHIP SAID THEY WOULD FIX THE IGNITION SWITCH UNDER WARRANTY BUT THE HOUSING WOULD HAVE TO BE REPLACED AT A COST TO ME. THEY REPLACED THE PARTS AND THE VEHICLE WOULD NOT START. THE DEALERSHIP CALLED THE NEXT DAY AND SAID THE ECM (ENGINE CONTROL MODULE) WOULD NOT HOLD ITS PROGRAMMING AND NEEDED TO BE REPLACED AT MY COST. TOTAL REPAIR $1275.00. *TR

07/20/2012
Components: STEERING
Incident Date: 07/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

POWER STEERING QUIT WORKING GOING DOWN THE HIGHWAY, PULLED OVER SHUT THE CAR OFF, RESTARTED WORKED FINE FOR ABOUT 2 DAY, THEN WENT OUT AGAIN, NOW IT GOES OFF ALL THE TIME. THIS MAKES IT HARD TO STEER,COULD CAUSE AN ACCIDENT. DEALER SAID HAVE TO PUT ON COMPUTER AND FIND OUT WHAT WAS DOING IT, ALL CHARGES TO ME.I HAVE LOOKED ONLINE AND WAS TOLD THAT SAME STEERING IS IN OTHER CHEVROLET VEHICLES THAT WERE RECALLED, NOT THE HHR. *TR

06/13/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNCA23B69S******
Summary

RETURNING HOME FROM DINNER WITH MY HUSBAND, HE PUT THE CAR IN PARK, AND THE IGNITION SWITCH WOULD NOT TURN OFF, THOUGH HE REPEATEDLY TRIED. WITH THE ENGINE STILL RUNNING, WE HAD NO RECOURSE BUT FOR HIM TO TAKE IT TO A CHEVROLET DEALER 30 MILES AWAY, WHERE THEY SAID THEY WOULD HAVE TO REPLACE THE IGNITION SWITCH, AND REPROGRAM THE COMPUTER AND KEY FOBS. THIS IS A KNOWN DEFECT WITH THE HHR. WHY HAS THERE NOT BEEN A RECALL? THEY HAVE EVEN MANUFACTURED A REPLACEMENT PART FOR THIS, SO THEY KNOW THERE IS A PROBLEM. IT WILL COST US OVER 300.00 TO GET THIS REPLACED, AND I DON'T FEEL IT IS OUR FAULT THAT THIS HAS HAPPENED, TO US, AND THE MANY OTHER HHR OWNERS WHO ARE WONDERING WHERE IS THE RECALL?? OUR CAR IS A 2010 MODEL, SO IT IS NOT THAT OLD. *TR

06/11/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 06/01/2012
Crash: No
Fire: No
Summary

ON APPROXIMATELY MARCH 26 2012 AT NIGHT ON A TRIP FROM PHOENIX AZ TO RENO NV MY VEHICLE LOW BEAM HEADLAMPS WENT OUT, I DROVE FROM KINGMAN AZ TO INDIAN SPRINGS NV WITH JUST MY HIGHBEAMS AFTER STOPPING IN INDIAN SPRINGS AND TRYING EVERY KNOB AND SWITCH IN THE VEHICLE THE FRONT LOW BEAMS CAME ON. THEN IN THE MONTH OF APRIL THE LOW BEAMS WENT OUT ALL TOGETHER AND AFTER BEING IN THE SHOP FOR 2 DAYS IT WAS DIAGNOSED WITH A RELAY PROBLEM AND REPAIR WAS MADE AND I HAD LOW BEAMS AGAIN, BUT NOW THE HORN DOESN'T FUNCTION AND AFTER BEING PULLED OVER BY THE POLICE I WAS ADVISED THAT MY TAILLIGHTS ARE OUT. BOTH PROBLEMS POSSIBLY RELATED TO A FUSE OR RELAY PROBLEM BUT I HAVEN'T HAD IT IN THE SHOP YET. NOW WHEN I PURCHASED THE VEH IN SEPTEMBER OF 2011 I NOTICED THAT THE VEHICLE WOULD SHUTTER TO A STOP WHEN APPLYING THE BRAKES, SOMETIMES VIOLENTLY. HAD A BRAKE JOB DONE IN MARCH AND WAS ADVISED THAT THE FRONT ROTORS WERE WARPED. HAD THEM REPAIRED AND EVERYTHING WAS FINE UNTIL APPROXIMATELY JUNE 1ST WHEN THE SHUTTERING/VIBRATING STARTED UP AGAIN AND THE SOMETIMES VIOLENTLY AT THAT. I AM REALLY CONCERNED WHEN I APPLY THE BRAKES THAT SOMETHING MAY BREAK LOSE WHEN I APPLY THE BRAKES. I'VE READ ON THE INTERNET MANY COMPLAINTS FROM CHEVROLET HHR (DIFFERENT YEAR MODELS) OWNERS OF THE SAME COMPLAINTS AND THAT AFTER HAVING THE BRAKES WORKED ON THAT THE VIBRATING/SHUTTERING COMES BACK WITHIN 3 MONTHS. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/07/2012
Components: STEERING,AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 06/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

WHILE DRIVING OR PARKED I SEE THE SERVICE AIR BAG LIGHT COME ON. IT HAS BEEN GOING ON AND OFF. I HAVEN'T READ WHERE ANYONE ELSE HAS BEEN HAVING THIS ISSUE YET. BUT I HAVE HAD THE IGNITION STUCK IN THE ON POSITION. I HAD TO UNPLUG THE BATTERY UNTIL THE NEXT MORNING. WHEN I COULD GO TO THE DEALERSHIP. THEY FIXED THE CAR IT WAS STILL UNDER WARRANTY AT THE TIME OF INCIDENT. BUT NOW I AM GETTING THIS SERVICE AIR BAG LIGHT, WHEN IT DOES COME ON I CAN'T SEE THE MILEAGE NOR THE TEMPERATURE GAUGE. I WANT TO KNOW CAN THIS BE FIXED? *JS

06/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE IGNITION FAILED. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF OR REMOVE THE KEY FROM THE IGNITION SWITCH. THE BATTERY AND THE ENGINE POWER RELAY HAD TO BE DISCONNECTED IN ORDER TO POWER THE VEHICLE OFF. THE VEHICLE WAS TOWED TO THE DEALER HERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 45,000.

06/03/2012
Components: STEERING
Incident Date: 05/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

DRIVING DOWN INTERSTATE 30 WHEN POWER STEERING LIGHT CAME ON. WHEN PULLING OVER NOTICED POWER STEERING NOT WORKING. HARD TO STEER IN CORNERING. BEEN A WEEK NOT WORKING. TAKING TO SHOP TOMORROW. *TR

05/31/2012
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

I DRIVE A 2010 CHEVY HHR. I NOTICED NOT TO LONG AFTER I PURCHASED IT NEW THE DOOR(DRIVERS SIDE PASSENGER) WOULD NOT OPEN FROM OUTSIDE OR EVEN INSIDE WHEN I WOULD CRAWL INSIDE AND TRY TO GET IT OPEN. IT WOULD ONLY DO IT ON OCCASION. NOW IT HAS CEASED TO HAPPEN AT ALL IN THE PAST 6 MONTHS. ON MAY 25TH OF THIS YEAR THE PASSENGER SIDE DID THE SAME THING. MY MOTHER AND I WERE TRAVELING TO MY DAUGHTERS GRADUATION AND IT COMPLETELY LOCKED HER INSIDE. SHE COULD NOT GET THE DOOR OPENED AT ALL EVEN THOUGH I HIT THE UNLOCK BUTTON AND SHE TRIED MANY TIMES TO DO THE SAME THING ON HER SIDE. THE ACTUAL DOOR LOCK WAS IN THE UP POSITION SHOWING THAT THE DOOR APPEARED TO BE IN THE UNLOCK POSITION BUT WHEN SHE WENT FOR THE HANDLE IT WAS STILL LOCKED. THIS HAPPENED SEVERAL TIMES ON THIS DAY. IT EVEN SET MY ALARM SYSTEM ON MY CAR OFF BECAUSE AFTER IT REFUSED TO UNLOCK IT EVENTUALLY DID AND THEN REFUSED TO LOCK BACK. I GO AROUND AFTER GETTING OUT OF THE VEHICLE MAKING SURE ALL MY DOORS WERE SECURED AND IT WAS NOT LOCKED EVEN THOUGH THE LATCH WAS IN THE DOWN POSITION AND APPEARED TO BE SECURED. IS THIS A COMPUTER PROBLEM WITH THESE VEHICLES? I HAVE READ ABOUT PROBLEMS WITH THE OLDER MODEL HHR'S HAVING THIS PROBLEM BUT NOT ON A NEWER ONE OF THE YEAR I HAVE. WHAT I WANT TO KNOW IS CAN SOMEONE ACCESS MY COMPUTER BOARD IN MY VEHICLE AND SET THOSE LOCKS TO MESS UP? IT WAS ALMOST LIKE SOMEONE WAS MAYBE WANTING IN MY VEHICLE AND WHAT A BETTER WAY TO DO IT THAN TO MESS WITH THE LOCKING SYSTEM. I WOULD HAVE NEVER KNOWN MY VEHICLE WAS UNLOCKED HAD I NOT WENT OVER AND PHYSICALLY CHECKED IT THAT DAY BECAUSE LIKE I SAID IT APPEARED TO BE LOCKED. THE LOCK ACTUALLY WENT DOWN WHEN I HIT MY KEY FOB TO LOCK MY DOORS THAT DAY. WEIRD THING IS...IT HASN'T DONE IT SINCE THEN....HOW DOES A VEHICLE FIX ITSELF? *TR

05/26/2012
Components: STEERING
Incident Date: 05/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV8AS******
Summary

AS TRAVELING DOWN THE INTERSTATE I59 THE WARNING CHIME SOUNDED AND THE POWER STEERING ERROR SHOWED ON THE DASH. POWER STEERING WAS LOST UNTIL AUTO WAS SHUT DOWN AND RESTARTED. THIS IS COMING AND GOING AS THE VEHICLE IS DRIVEN. *TR

05/09/2012
Components: STEERING
Incident Date: 04/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED AND THE STEERING BECAME DIFFICULT TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED BEFORE THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. A DIAGNOSTIC WAS PERFORMED WHICH WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE APPROXIMATE CURRENT MILEAGE WAS 42,000.

05/08/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/08/2012
Crash: No
Fire: No
Summary

I RETURNED FROM THE GROCERY STORE AND MY KEY COULDN'T SWITCH OFF THE IGNITION OR BE WITHDRAWN. THE CAR WAS RUNNING WHILE I DID SOME RESEARCH AND TRIED OUT THE PLUNGER RELEASE THAT WORKED FOR OTHERS. I DISCOVERED THAT THE PLUNGER TO RELEASE THE LOCK IS WORKING PROPERLY, SO IT MUST BE THE IGNITION LOCK ITSELF THAT IS DEFECTIVE. I FOUND THE FUSE BLOCK AND LOCATED THE FUEL PUMP FUSE AND PULLED IT TO STALL THE ENGINE. THE IGNITION IS STILL ON, BUT SINCE IT'S 9PM, I'LL HAVE TO WAIT UNTIL TOMORROW BEFORE I CAN GET IT CHECKED. *TR

04/25/2012
Components: STEERING
Incident Date: 04/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INSPECTED BY A MECHANIC, WHO STATED THAT THE ELECTRONIC POWER ASSIST MODULE WAS FAILING. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

04/20/2012
Components: STEERING
Incident Date: 02/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

DRIVING ON INTERSTATE DOING 65 MPH, POWER STEERING INDICATOR WENT OFF AND LOST MY POWER STEERING. SINCE THE FIRST TIME, IT CONTINUES TO DO THE SAME THING, SOMETIMES 1-2/DAY SOMETIMES TOO MANY TIMES TO COUNT IN ONE TRIP. I HAVE TO TURN THE CAR OFF AND RESTART FOR THE POWER STEERING TO WORK AGAIN. *JS

04/16/2012
Components: STEERING
Incident Date: 04/14/2012
Crash: No
Fire: No
Summary

I WAS DRIVING MY VEHICLE AND SUDDENLY DIC DISPLAYED "POWER STEERING", AND THE STEERING BECAME VERY HARD TO TURN. I PULLED OVER, TURNED OFF THE VEHICLE AND WAITED FOR A MINUTE, THEN I RESTARTED THE VEHICLE & WAS WORKING FINE. THEN FIVE MINUTES AFTER THE DIC DISPLAYED "POWER STEERING". NOW I HAVE TO TAKE MY CAR TO THE MECHANIC AND PAY FOR THE REPAIR. IT IS MY UNDERSTANDING THAT THE HHR & CHEVROLET COBALT HAVE THE SAME SIMILAR POWER STEERING SYSTEM, AND A RECALL FOR THE CHEVROLET COBALT HAS BEEN ISSUED. WHY NOT FOR THE CHEVROLET HHR? THANKS. *JS

04/09/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT NOTISTATED THAT THE KEY COULD NOT BE TURNED WHILE INSIDE THE IGNITION AND THE VEHICLE COULD NOT BE SHUT OFF. THE CONTACT HAD TO DISCONECT THE FUEL PUMP FUSE FROM THE FUEL BOX IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE CURRENT AND THE FAILURE MILEAGES WERE 34,000.

04/05/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT HE WAS UNABLE TO TURN THE IGNITION OFF. THE CONTACT ALSO STATED THAT IN ORDER TO TURN OFF THE IGNITION HE HAD TO DISCONNECT THE BATTERY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 46,000.

04/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

TURNED THE IGNITION KEY TO SHUT VEHICLE OFF AND THE ENGINE KEPT RUNNING REMOVED THE FUSE AND LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL WAS COVERED UNDER WARRANTY. *TR

04/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB0AS******
Summary

WENT TO TURN IGNITION KEY TO THE OFF POSITION AND THE VEHICLE WOULD NOT SHUT OFF PULLED FUSE. TOOK VEHICLE THE THE DEALER SHIP REPLACED IGNITION LOCK WAS COVERED UNDER WARRANTY. *TR

04/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

TURNED THE IGNITION KEY TO SHUT ENGINE OFF ENGINE CONTINUED TO RUN. REMOVED THE FUSE AND LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL WAS COVERED UNDER WARRANTY. *TR

04/04/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

TURNED IGNITION KEY TO SHUT VEHICLE OFF ENGINE CONTINUED TO RUN. REMOVED THE FUSE THAN LATER TOOK TO THE DEALER WHO REPLACED THE IGNITION SWITCH ALL COVERED UNDER THE WARRANTY. *TR

04/03/2012
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB9AS******
Summary

WENT TO TURN THE IGNITION KEY TO THE OFF POSITION AND IT WOULD NOT SHUT OFF REMOVED FUSES TO TURN THE VEHICLE OFF TOOK IT TO THE DEALER THEY REPLACED THE SWITCH AND IT WAS COVERED UNDER THE WARRANTY. *TR

04/03/2012
Components: ELECTRICAL SYSTEM
Incident Date: 10/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

WENT TO TURN THE IGNITION KEY TO THE OFF POSITION AND IT WOULD NOT SHUT OFF REMOVED FUSES TO TURN THE VEHICLE OFF TOOK IT TO THE DEALER THEY REPLACED THE SWITCH AND IT WAS COVERED UNDER THE WARRANTY. *TR

04/03/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB6AS******
Summary

VEHICLE WOULD NOT TURN OFF WHEN IGNITION KEY WAS TURNED HAD TO REMOVE THE FUSE. TOOK IT TO THE DEALER AND THEY REPLACED THE SWITCH IT WAS COVERED UNDER THE WARRANTY. *TR

04/03/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

TURNED IGNITION KEY TO TURN OFF WOULD NOT SHUT OFF TOOK THE FUSE OUT TO TURN OFF ENGINE TOOK IT TO THE DEALER THEY REPLACED THE IGNITION SWITCH WARRANTY COVERED THE WORK. *TR

04/02/2012
Components: ENGINE AND ENGINE COOLING,AIR BAGS
Incident Date: 11/16/2011
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE DECELERATED TO 40 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE FAILURE. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM BUT THE VEHICLE WAS NOT REPAIRED. ON A SEPARATE OCCASION, THE AIR BAGS FAILED TO DEPLOY WHEN THE VEHICLE WAS INVOLVED IN A CRASH. THE VEHICLE WAS DESTROYED. THE FRONT SEAT DRIVER SUSTAINED MINOR INJURIES TO THE RIGHT HAND. IN ADDITION, THE FRONT SEAT PASSENGER AND AND REAR SEAT PASSENGER BOTH SUFFERED MINOR HEAD INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VIN WAS UNAVAILABLE.

03/19/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE PARKED THE CONTACT ATTEMPTED TURN THE KEY IN THE IGNITION TO SHUT THE VEHICLE OFF BUT TO NO AVAIL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT DISCONNECTED THE BATTERY CABLE IN ORDER TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

03/11/2012
Components: STEERING
Incident Date: 01/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

WHILE DRIVING APX. 25MPH THE WARNING "DING SOUND" CAME ON & THE DISPLAY READ "POWER STEERING". BY PUTTING THE CAR IN NEUTRAL AND TURNING THE KEY OFF & TURNING IT BACK ON & PUTTING IN DRIVE, IT TEMPORARILY REMEDIES THE PROBLEM BUT NOT FOR LONG. SOMETIMES THIS HAS TO BE DONE 15-20 TIMES. THIS IS DRIVING IN TOWN OR INTERSTATE, IT MAKES NO DIFFERENCE. WE PURCHASED THE CAR IN JULY 30, 2011 WITH 45K MILES ON IT. EIGHT MONTHS LATER, WE STARTED HAVING THIS PROBLEM. I'VE SEEN MANY FORUMS WITH THE SAME COMPLAINT AND FEEL THAT THERE DEFINITELY NEEDS TO BE A RECALL ON THIS MODEL. THIS IS DANGEROUS AND SOUNDS LIKE A MALFUNCTION FROM THE MANUFACTURER AND THEY SHOULD STEP UP AND RECALL. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY! *TR *JS

03/08/2012
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB2AS******
Summary

WE WERE DRIVING OUR HHR ON A CLEAR SUNNY DAY AND THE ECS CAME ON AND OFF CAUSING THE VEHICLE TO SHAKE AND BECOME UNCONTROLLABLE UNTIL WE PULLED OFF THE ROAD AND SHUT THE HHR OFF AND TURNED IT BACK ON, THIS WAS THE FIRST INDECENT. WE TOOK THE HHR TO THE DEALER AND THEY REPROGRAMMED THE COMPUTER, THIS WORKED FOR ALMOST A YEAR BEFORE IT STARTED DOING THIS AGAIN. WE HAVE ONCE AGAIN TOOK IT TO THE DEALER AND HAVE BEEN TOLD THERE IS NOTHING WRONG WITH THE HHR, I ASKED THEM WHAT TO DO BECAUSE THE HHR IS UNSAFE WHEN THE ECS FAILS BECAUSE YOU HAVE NO CONTROL OVER THE VEHICLE, AND THEY TOLD ME THEY HAVE NO ANSWERS. *TR

02/10/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/13/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3GNBAEDB9AS******
Summary

I WAS TURNING LEFT AT A DUEL LEFT TURN LANES, I WAS ON THE OUT SIDE, AS I TURNED AND ACCELERATED TO 35 THE BIG RED TRUCK ON THE INSIDE LANE CAME INTO MY LANE OF TRAVEL. AS I SAW THIS BIG RED TRUCK GOING ACROSS MY HOOD I TRIED TO STOP AND DOWN SHIFT WHEN THE LEFT FRONT TIRE SKIDDED AND THE CAR JERKED TO THE LEFT AND THE CAR AND TRUCK MET. *TR

01/31/2012
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

I WAS AT WALMART MY KEY WOULD NOT TURN AT ALL. I CALLED A CHEVY DEALERSHIP THEY SAID THAT IT WAS A RECALL BUT NOT ON 2010 JUST 2009. I HAD THE IGNITION SWITCH REPLACED AT MY COST. TODAY JANUARY 31 MY KEY WILL NOT COME OUT OF THE IGNITION SWITCH WHICH I'M FOR SURE IS DEFECTIVE PARTS ON GMS ACCOUNT THIS IS A PROBLEM THAT MANY OWNERS OF COMPLAINED ON ALL OVER GOOGLE. *TT

01/29/2012
Components: STEERING
Incident Date: 01/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

ON 1/13/2012 WHILE ON A ROAD TRIP, I LOST THE POWER STEERING TO MY HHR AND THE DIC DISPLAYED "POWER STEERING". I IMMEDIATELY PULLED THE CAR OFF THE ROAD, TURNED IT OFF, AND LOOKED UNDER THE HOOD TO SEE IF I COULD FIND ANY PROBLEMS WITH THE BELTS. NOTHING WAS FOUND AND I RESTARTED THE ENGINE AND THE PROBLEM WAS GONE. TWO WEEKS LATER, THE PROBLEM HAS RETURNED. TURNING OFF THE ENGINE AND RESTARTING IT WILL RESOLVE THE PROBLEM FOR A SHORT TIME, THEN ONCE DRIVING, THE POWER STEERING GOES OUT AGAIN. THE POWER STEERING MOTOR IN THE HHR IS THE SAME MODEL NOTED IN THE RECALL FOR THE 2010 CHEVY COBOLT NOTED IN NHTSA ACTION NUMBER: PE10005. THERE ARE MANY COMPLAINTS OF THIS SAME ISSUE ALL OVER THE INTERNET. WHILE I INTEND TO HAVE THE PROBLEM REPAIRED, IT IS IMPERATIVE THAT INVESTIGATION FOR THIS PARTICULAR ISSUE IS CONSIDERED AS THE COLBOLT AND HHR SHARE THE SAME FRAME AND ARE ALMOST IDENTICAL IN SCHEMATIC MAKEUP. *TT

01/26/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABXAS59******
Summary

THE STARTER IS MESSED UP, IT WONT IGNITE BACK SO I CAN TURN MY CAR OFF. I WENT TO THE DEALERSHIP AMD THEY DID NOTHING. *TR

01/23/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB7AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, BUT HE WAS UNABLE TO SHUT OFF THE IGNITION OR REMOVE THE KEY. THE CONTACT REMOVED THE FUEL FUSES AND DISCONNECTED THE BATTERY TO SHUT THE VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 39,000.

12/27/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2011
Crash: No
Fire: No
Summary

2010 CHEVROLET HHR WITH 19,060 MILES. IGNITION WAS STUCK IN ON POSITION WITH ENGINE RUNNING. DROVE TO DEALERSHIP AND THE IGNITION ASSEMBLY WAS REPLACED. I WAS OUT OF THE DEALERSHIP WITHIN ONE HOUR AND THE REPAIR WAS COVERED UNDER WARRANTY. *TR

12/19/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/19/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT AFTER SHUTTING THE VEHICLE OFF, THE KEY WOULD NOT REMOVE FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 47,000. THE VIN WAS UNKNOWN.

12/08/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 12/08/2011
Crash: No
Fire: No
Summary

MY 2010 HHR HAS EXPERIENCED AN IGNITION ISSUE AS WELL. I CANNOT GET THE KEY TO TURN BACK TO THE OFF POSITION. I GOT HOME FROM WORK AT MIDNIGHT, PUT THE CAR IN PARK AND WHEN I TRIED TO SHUT THE CAR OFF IT WOULD NOT TURN BACK. THE ONLY OPTION I HAD WAS TO PULL THE ECM FUSE AND DISCONNECT THE BATTERY (OR LET IT RUN OUT OF GAS). THE GEAR SHIFTER WILL ALLOW ME TO SHIFT BETWEEN ALL GEARS BUT IT WON'T TURN OFF. ALL THE ELECTRICAL STAY ON, I HAVE ONLY OWNED THIS CAR FOR 3 MONTHS. *TR

11/21/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/20/2011
Crash: No
Fire: No
Summary

MY 2010 CHEVY HHR HAS EXPERIENCED AN IGNITION ISSUE. THE KEY, WHEN THE CAR IS SET TO PARK, WILL NOT DISENGAGE. IT REMAINS ON, WITH THE ONLY OPTION BEING TO LET THE CAR RUN OUT OF GAS/THE BATTERY TO DRAIN. THE KEY WILL TURN (AS IF TO START THE CAR), AND THE GEAR CAN BE SHIFTED FROM PARK TO REVERSE, NEUTRAL, ETC., BUT WILL NOT TURN OFF. ALL SYSTEMS STAY ON, POTENTIALLY BURNING OUT ELECTRICAL COMPONENTS OR CAUSING PERMANENT ENGINE DAMAGE. THE ONLY WAY TO SAFELY ADDRESS THE IMMEDIATE ISSUE IS TO DISENGAGE THE FUSES UNDER THE STEERING WHEEL, WHICH MANY CONSUMERS MAY BE UNABLE TO DO. *TR

11/13/2011
Components: STEERING,AIR BAGS
Incident Date: 11/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

POWER STEERING WENT OUT AT 42,000 PURCHASED VEHICLE AT 38,500 MILES. VEHICLE IS ALL ELECTRIC POWER STEERING. *TR

11/10/2011
Components: STEERING
Incident Date: 11/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I WAS DRIVING DOWN A BUSY STREET WHEN MY CAR STARTING BEEPING(WARNING CHIME) AND THE POWER STEERING LIGHT CAME ON. I WENT TO PULL MY CAR OVER TO THE NEXT SIDE STREET AND FOUND IT VERY DIFFICULT TO DO SO. I FOUND I COULD TURN MY CAR OFF AND WAIT 30 SEC AND THE STEERING WOULD COME BACK, BUT WITHIN 3 MIN. I WOULD LOSE IT AGAIN AND I WOULD HAVE TO KEEP REPEATING THE PROCESS. THIS HAS HAPPENED MULTIPLE TIMES. THE CAR IS NOW AT THE DEALER FOR REPAIR. THE STEERING IS UNSAFE IN THIS CAR. *TR

10/26/2011
Components: POWER TRAIN
Incident Date: 10/25/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD BECOME STUCK IN THE IGNITION, CAUSING DIFFICULTY IN SHUTTING THE VEHICLE OFF. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED TO LET THE VEHICLE RUN OUT OF GAS AND THEN HAVE THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER ADVISED THAT THE FAILURE WAS A KNOWN PROBLEM, BUT THE CONTACT HAD NOT HEARD BACK FROM THE DEALER WITH A SOLUTION. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 17,000.

09/26/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB0AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE KEYS BECAME STUCK IN THE IGNITION IN THE ON POSITION AND HE WAS UNABLE TO TURN THE VEHICLE OFF. THE BATTERY HAD TO BE DISCONNECTED IN ORDER TO TURN THE VEHICLE OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RELATED RECALLS OR WARRANTIES. THE VEHICLE WILL BE REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

09/20/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB9AS******
Summary

THE KEY IS STUCK IN THE "ON" POSITION AND THERE IS NO WAY TO SHUT THE VEHICLE OFF UNLESS YOU PULL THE FUEL PUMP FUSE OR DISCONNECT THE BATTERY. *TR

09/19/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT TURN OFF AND HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE CONTACT MENTIONED THAT HE HAD TO DISCONNECT THE BATTERY IN ORDER TO STOP THE ENGINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000.

09/15/2011
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 09/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB5AS******
Summary

I WENT TO TURN OF MY CAR AFTER TAKING MY WIFE TO WORK, AND THE IGNITION WOULD NOT TURN OFF. I HAD TO SIT IN MY CAR FOR 5 HRS AT THE REPAIR SHOP TILL THEY OPENED. THIS REPAIR COST ME $452.00 WAS TOLD THAT THE IGNITION WAS BAD AND THE HOUSING THAT THE TUMLERS SET IN WAS BAD. THE TRACTION LIGHT COMES ON AND AFTER ABOUT 2 MIN WILL GO OFF. TIRE MONITOR FOR TIRE PRESSURE COMES ON AND GOES OFF NOW IT IS OFF FOR THE LEFT REAR TIRE. *KB

09/05/2011
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB3AS******
Summary

THE KEY WILL NOT TURN TO THE OFF POSITION, CAN NOT TURN OFF VEHICLE, HAVE TO DISCONNECT FUEL PUMP POWER AND THEN DISCONNECT THE VEHICLE BATTERY. MFG KNOWS OF THIS PROBLEM AND WILL NOT DO ANYTHING WITH OUT CHARGING LARGE AMOUNT OF MONEY. I HAVE BEEN A MECHANIC FOR MANY YEARS AND HAVE NOT SEEN THIS PROBLEM EVER. I WANT TO SEE A RECALL TO CORRECT THIS VERY DANGEROUS CONDITION. *TR

08/19/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE KEY WAS STUCK IN THE IGNITION AND SHE WAS UNABLE TO TURN THE VEHICLE OFF. THE BATTERY AND A FUSE HAD TO BE DISCONNECTED AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAD TO REPLACE THE CYLINDER WHICH WOULD COST $240. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

08/10/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEY WOULD NOT REMOVE FROM THE IGNITION. IN ORDER TO STOP THE ENGINE FROM RUNNING, THE BATTERY WAS DISCONNECTED AND THE FUEL PUMP FUSE WAS DISENGAGED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED EITHER. THE FAILURE AND CURRENT MILEAGES WERE 57,000. THE VIN WAS UNAVAILABLE.

08/10/2011
Components: STEERING
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

WHEN DRIVING THE POWER STEERING STOPS FUNCTIONING AND THE STEERING BECOMES DIFFICULT TO TURN. WHEN THE CAR IS TURNED OFF AND RESTARTED THE POWER STEERING IS OPERATIVE FOR A SHORT TIME AND THEN FAILS AGAIN.

08/01/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB1AS******
Summary

KEY STUCK IN IGNITION IN 2010 HHR. COULD NOT TURN CAR OFF OR REMOVE KEY. HAD TO TAKE TO DEALERSHIP TO HAVE A NEW IGNITION PUT IN. THIS IS A KNOWN PROBLEM BY GMC, BUT THEY WILL NOT COVER REPAIRS OR ISSUE RECALL. THE IGNITION SWITCHES THEY USE ARE DEFECTED AND SHOULD BE RECALLED. SHOULD NOT FAIL ON NEW VEHICLES. COULD BE A DANGER AND CAUSE HARM. *KB

07/25/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB8AS******
Summary

BOUGHT A USED 2010 CHEVROLET HHR ON JULY 09, 2011 FROM A MAJOR DEALER. ON JULY 23,2011, DROVE TWO MILES TO SUPER MARKET. THE ENGINE WOULD NOT SHUT OFF AND I COULD NOT REMOVE THE KEY FROM THE IGNITION. FINALLY HAD TO DISCONNECT BATTERY TO STOP THE ENGINE FROM RUNNING. HAD THE VEHICLE TOWED TO CHEVROLET DEALER AND WAS TOLD THE IGNITION LOCK CYLINDER WAS BROKEN. FORTUNATELY, THE VEHICLE WAS STILL UNDER FACTORY WARRANTY AND WAS REPAIRED AT NO COST. THE SERVICE ADVISOR SAID THIS OCCURS FREQUENTLY WITH THIS CAR AND WOULD NO DOUBT HAPPEN AGAIN. GREAT TO KNOW IT WILL HAPPEN AGAIN, ONLY YOU DON'T KNOW WHERE YOU WILL BE WHEN IT HAPPENS OR WHAT TIME OF DAY OR NIGHT. *TR

07/12/2011
Components: POWER TRAIN
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBATDV6AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR LT. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY. IN ADDITION, THE VEHICLE WOULD SLIP GEARS WITH THE ILLUMINATION OF THE TRANSMISSION WARNING LIGHT. THE DEALER INDICATED THAT THERE WAS A FAILURE BUT WAS UNABLE TO DIAGNOSE THE EXACT CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,998 AND THE CURRENT MILEAGE WAS 17,572.

07/08/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB6AS******
Summary

THE IGNITION INTERLOCK CYLINDER IN OUR 2010 CHEVROLET HHR FAILED AND THE KEY BECAME STUCK. WE WERE UNABLE TO REMOVE THE KEY OR TURN IT TO THE "OFF" POSITION. I HAD TO REMOVE THE FUEL PUMP FUSE AND BATTERY TO SHUT THE VEHICLE OFF. THIS ALSO DISABLED THE AIRBAGS IN THE VEHICLE. GM STATED THEY KNEW THERE WAS A PROBLEM AND HAVE ISSUED "ADVISORIES" BUT NO RECALL SO THE CUSTOMER IS RESPONSIBLE. *TR

06/15/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2011
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THE IGNITION SWITCH MALFUNCTIONED CAUSING THE KEY TO BECOME STUCK IN THE ON POSITION. THE CONTACT WAS ONLY ABLE TO TURN THE VEHICLE OFF BY REMOVING THE FUEL PUMP FUSE AND DISCONNECTING THE BATTERY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO REPLACED THE ENTIRE IGNITION SWITCH. THE DEALER CONFIRM THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS AS 40,000.

06/14/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB1AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE KEYS WERE STUCK IN THE IGNITION FOR TWO DAYS WHILE THE ENGINE STAYED ON AND WOULD NOT TURN OFF. THE ENGINE CONTINUED RUNNING FOR TWO DAYS. ON THE SECOND DAY, THE CONTACT REMOVED A FUSE TO TURN THE ENGINE OFF. THE CONTACT STATED THAT SHE CONTACTED THE DEALER AT THE TIME OF THE FAILURE AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO ASSIST. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO REPLACED THE IGNITION SWITCH. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 40,000.

04/19/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB4AS******
Summary

THE 2010 CHEVY HHR KEY BECAME STUCK IN THE IGNITION WHILE THE SUV WAS RUNNING. WE WERE UNABLE TO REMOVE THE KEY AT ALL. IT WAS VERY SCARY FOR US. THE SUV WAS TURNED ON AT 6:00 A.M. WE WERE FORCED TO LEAVE IT RUNNING UNTIL 8:30 A.M. WHEN THE DEALER SHIP OPENED. I HAD STOPPED TO PUT GAS IN THE VEHICLE WHEN I REALIZED THAT IT WOULD NOT COME OUT. AFTER SEARCHING THE WEB I FOUND OUT THAT MANY OTHER HHR OWNERS ARE HAVING THE SAME THING HAPPEN TO THEM. *TR

04/19/2011
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBACDV3AS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING APPROXIMATELY 45 MPH THE GAUGES ON THE INSTRUMENT CLUSTER BEGAN TO FLUCTUATE ABNORMALLY AS THE TRANSMISSION BEGAN TO JUMP WHILE SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER FOR THE SPORADIC FAILURE FOUR TIMES WHERE THE BODY CONTROL MODULE, LUBRICATED THE HIGH SPEED LAND MODULAR CONNECTORS AND REPLACED THE POWER STEERING CONTROL MODULE, ALL TO NO AVAIL. THE FOURTH VISIT TO THE DEALER, PER THE MANUFACTURER, THE DEALER WAS ADVISED NOT TO PERFORM ANY FURTHER REPAIRS. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT BECAUSE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE THEY WERE UNABLE TO PROVIDE ANY FURTHER ASSISTANCE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 277 AND THE CURRENT MILEAGE WAS 12,345.

04/17/2011
Components: POWER TRAIN
Incident Date: 03/01/2011
Crash: No
Fire: No
Summary

I HAVE EXPERIENCED THE FAILURE TO SHIFT FROM THE PARK POSITION INTO DRIVE ON A FEW OCCASIONS. HAD TO SHUT THE CAR OFF, RESTART AND THEN PRESS THE BRAKE PEDAL DOWN FIRMLY AND HOLD. SHIFT MECHANISM OPERATED NORMALLY AFTER THAT EVENT. *TR NOT SURE IF THIS IS A MECHANICAL OR ELECTRICAL ISSUE? I WOULD SUSPECT ELECTRICAL.

01/04/2011
Components: AIR BAGS
Incident Date: 12/26/2010
Crash: Yes
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 40-45 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE ON THE SIDE AND FRONT. NO AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. ONE PASSENGER SUFFERED INJURIES. THE VEHICLE WAS TOWED TO A BODY SHOP BUT DUE TO THE CRASH, THE VEHICLE'S COMPUTER SHUT DOWN AND THE KEY COULD NOT BE REMOVED FROM THE IGNITION. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 34,500.

11/01/2010
Components: POWER TRAIN
Incident Date: 10/10/2010
Crash: No
Fire: No
Summary

THREE WEEKS AGO MY 2007 CHEVY HHR BEGAN NOT SHIFTING OUT OF PARK. IT TAKES AT LEAST 10 MINUTES EACH TIME I GET IN MY CAR TO SHIFT INTO DRIVE OR REVERSE. I HAVE TRIED EVERYTHING. NOW THE ONLY WAY I GET IT OUT OF PARK IS TO TURN TO KEY FORWARD AND PRESS ON THE BRAKE AND PUSH IN THE BUTTON ON THE SHIFTER. AFTER ABOUT 5 MINUTES IT WILL FINALLY GO INTO GEAR. I NEED TO UNDERSTAND WHAT THE ISSUE IS AND IF SO MANY PEOPLE ARE DEALING WITH THE SAME ISSUE WHY ISN'T THERE ANY HELP OUT THERE FROM THE MANUFACTURER OR A RECALL TO FIX THIS? *TR

10/26/2010
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABDB3AS******
Summary

I HAD ANOTHER CAR PULL PARTIALLY OUT OF A DRIVEWAY INTO THE PATH OF MY 2010 HHR LT AND THERE WAS NOT ENOUGH DISTANCE BETWEEN ME AND THE OTHER VEHICLE TO STOP . THERE WAS ANOTHER CAR IN THE OTHER LANE TRAVELING TOWARDS ME BUT THERE WAS ENOUGH SPACE WHERE I COULD GET AROUND THE CAR THAT PULLED OUT OF THE DRIVEWAY AND BE OUT OF THE WAY OF THE CAR IN THE OTHER LANE, BUT WHEN I TURNED THE WHEEL RAPIDLY TO THE LEFT AND TRIED TO SPEED UP THE STABILITY CONTROL CAME ON AND WOULD NOT ALLOW MY 2010 HHR TO GAIN SPEED ALMOST RESULTING IN A HEAD ON WRECK. *TR

09/24/2010
Components: VISIBILITY
Incident Date: 09/15/2010
Crash: No
Fire: No
Summary

CHEVY HHR VEHICLE. DANGEROUS WINDOW DEFECT. WINDOWS IMPLODE FOR NO APPARENT REASON. SHODDY WORKMANSHIP ON THE WINDOW SEALS. WERE TRAVELING IN PORTLAND DOWN HIGHWAY 05 WHEN THE BACK DRIVERS SIDE WINDOW JUST IMPLODED FOR NO REASON. GLASS WAS THROWN ALL OVER THE CAR. IF THERE HAD BEEN A PASSENGER SITTING THERE THEY COULD HAVE BEEN SERIOUSLY HURT OR BLINDED BY FLYING GLASS. THESE VEHICLES SHOULD BE RECALLED UNTIL THIS PROBLEM WITH THE WINDOWS IS FIXED. *TR

09/12/2010
Components: TIRES
Incident Date: 09/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBABFW8BS******
Summary

LOST TIRE PRESSURE IN ONE TIRE (RIGHT REAR) IN BRAND NEW VEHICLE AFTER 100 MILES DRIVING DUE TO IMPROPERLY INSTALLED AIR VALVE WITH TIRE PRESSURE MONITOR SYSTEM SENSOR ATTACHED TO TIRE AIR VALVE. TIRE PRESSURE MONITOR SYSTEM ALERTED DRIVER TO A SUDDEN LOSS OF PRESSURE. DRIVER WAS ABLE TO DRIVE TO A TIRE REPAIR SHOP AFTER CHANGING TO SPARE TIRE. TIRE REPAIR PERSON FOUND NO LEAKS IN TIRE, AND UPON DIS-MOUNTING THE TIRE DISCOVERED THE TIRE AIR VALVE WAS NOT PROPERLY SEATED. AFTER PROPERLY INSTALLING THE AIR VALVE AND REMOUNTING THE WHEEL ON THE VEHICLE, THE TIRE HAD NO FURTHER LEAKAGE UNTIL THE END OF THE RENTAL WHEN WE RETURNED THE VEHICLE TO THE RENTAL AGENCY, AT 2600 MILES. VEHICLE IS A RENTAL VEHICLE; ONE OF MANY IDENTICAL RECENTLY DELIVERED TO RENTAL CAR AGENCY. COMPLAINANT WAS A RENTER, NOT THE OWNER OF THE VEHICLE. THE VEHICLE MANUAL IDENTIFIES THE VEHICLE AS A 2011 MODEL YEAR VEHICLE. *TR

08/25/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADBXAS******
Summary

TL* THE CONTACT OWNS A 2010 CHEVROLET HHR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO START THE VEHICLE WITH REDUCED POWER. THE VEHICLE WOULD NOT ACCELERATE PAST 40 MPH WITH THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED OR TAKEN TO THE DEALER FOR REPAIRS. IN ADDITION, THE CONTACT STATED THAT WHEN DRIVING 45 MPH AND UP, THERE WAS A VERY HIGH NOISE LEVEL IN THE INTERIOR CABIN. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DESIGNED TO EXHIBIT THE NOISE. THE CURRENT AND FAILURE MILEAGE WAS 1,300.

05/13/2010
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 CHEVROLET HHR. WHILE DRIVING AT LOW SPEEDS, THE LIGHTS SUDDENLY ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT AN ELECTRONIC PROBLEM CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 550. THE FAILURE MILEAGE WAS 470.

05/04/2010
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 3GNBAADB4AS******
Summary

CONSUMER IS UNHAPPY WITH GENERAL MOTORS. *GR THE CONSUMER STATED THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, JACK OR LUG WRENCH. THE CONSUMER STATED HE SPECIFICALLY ASKED ABOUT THE SPARE TIRE AND THE SALESMAN STATED ONE WAS PROVIDED. THE CONSUMER STATED HE DID NOT PERSONALLY CHECK AT THE TIME. TWO TO THREE WEEKS LATER AFTER THE PURCHASE, THE CONSUMER WANTED TO CHECK THE PRESSURE IN THE SPARE TIRE ONLY TO DISCOVER THERE WAS NO SPARE TIRE IN THE SPARE TIRE STORAGE AREA. INSTEAD, HE FOUND A TIRE SEALANT AND INFLATOR KIT. *JB

4 Recalls

for 2010 CHEVROLET HHR
30/04/2014
CAMPAIGN NUMBER: 14E021000
ELECTRICAL SYSTEM:IGNITION:SWITCH
If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
Campaign Number: 14E021000
Manufacture: UCI-FRAM Group
Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
Summary

UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run position, turning off the engine and disabling the air bags.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2014
CAMPAIGN NUMBER: 14V047000
AIR BAGS
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Campaign Number: 14V047000
Manufacture: General Motors LLC
Components: AIR BAGS
Summary

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/03/2014
CAMPAIGN NUMBER: 14V153000
STEERING:ELECTRIC POWER ASSIST SYSTEM
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Campaign Number: 14V153000
Manufacture: General Motors LLC
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/04/2014
CAMPAIGN NUMBER: 14V171000
ELECTRICAL SYSTEM:IGNITION
If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Campaign Number: 14V171000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM:IGNITION
Summary

General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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