EN

2010 Dodge Grand Caravan Cargo Van

7
Recalls
994
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

994 Complaints

for 2010 DODGE GRAND CARAVAN CARGO
10/20/2021
Components: STRUCTURE
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn5d14ar******
Summary

Passenger side rear sliding door lock actuator makes a grinding or buzzing noise when unlocking and does not lock, when door lock is pressed.

09/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn4de6ar******
Summary

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving at various speeds, the vehicle stalled without warning. The contact was able to restart the vehicle to regain power. Sometimes the contact had to attempt to restart the vehicle several times. The contact contacted the dealer who confirmed that the vehicle was not included in NHTSA Campaign Number: 11V139000 (Electrical System). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 131,000.

09/24/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn5dx8ar******
Summary

Vehicle accelerated rapidly, from around 20 mph to excess of 70mph. When brakes were applied no effect was noticed. Pumped brakes and became to stiff to push down, speed continued to climb. Rpms at max. Tried to put in neutral but panicked and put in reverse. Causing a slamming halt and loud noise. Engine became so loud I thought it might explode. Tried to put in neutral and symptoms continued. Shut off engine, restarted, symptoms continued. Less than 1000 ft from home a s was hoping to to get in driveway, put and drive and it peeled out, engine still revving, brakes still stiff. Shut off and wait several minutes. Restart and symptoms gone. Happened to wife about one week later on ramp merging to interstate. Having been forewarned, she was able to slip into neutral, kept foot on brake, no pumping and coast to stop. After leaving off for several minutes was able to restart and make it home without issue. Took it to nearby mechanic, which looked at the throttle body, but they did believe it to have resolved issue, did not charge me and recommended to go to dealer. Did not drive most of the year due to covid19. Eventually took to dealership for recall and to specifically diagnose acc. issue so we could meet some family out of state. They fixed a few non related issues and recall. Did not fix acc. issue, or even put on receipt that they looked at it. When asked to print me new receipt so I could have proof that it was at least brought in for that issue, clerk told me it would mess up receipt in their filing so instead wrote it in with initials. Called dodge customer support because tr. fluid leaking after dealer worked on it. He told me that it was impossible to leak since it was a closed system and asked if he could help me with anything else. I mentioned the acceleration, he cut me off and started to talk about tr. fluid again and transfer call to a local shop. Asked again if there was anything else. I said the acceleration and then he abruptly transferred call.

08/24/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact stated no warning light was illuminated. The contact was able to pull over and restart the vehicle. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V373000 (Electrical System, Air Bags) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

07/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn5d15ar******
Summary

Driver side rear door electric lock/unlocking mechanism stopped working approx. 3 years ago. Passenger side rear sliding door is jammed and won’t open.

07/14/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

The engine on my 2010 DODGE GRAND CARAVAN SXT turned off while driving down the road. This has happened over 5 times in the past 2 weeks. In these several incidents, the vehicle was warmed up and was travelling anywhere between 20 mph and 45 mph when the engine just completely shut off, which forced me to coast to a stop, sometimes in traffic. The engine could then be restarted with no issues. This vehicle has been serviced for Recall 14V-373 (regarding a faulty electronic ignition switch that could cause the vehicle to shut off without warning), but the problem described in Recall 14V-373 seems to be recurring.

07/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

The engine stops running while driving, leaving you in the middle of driving, unable to turn or drive safely. You have to put it into drive and restart the car. It happens without notice while driving, and you must restart multiple times during a trip to work or wherever you're going.

06/30/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

The contact owns a 2010 Dodge Grand Caravan. The contact stated while driving 30 mph, the vehicle loss power steering functionality and ceased. The contact stated there was no warning light illuminated. The contact restarted the vehicle and continued driving to her destination. The failure recurred several times. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact took the vehicle to another local dealer Fred Martin Superstore (3195 Barber Rd, Barberton, OH 44203, (330) 753-4444) and the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 107,000.

06/29/2021
Components: STRUCTURE
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2d4rn5dxxar******
Summary

Left passenger door can't be locked. Car was burgled.

04/16/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT NOTHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

03/18/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT'S DAUGHTER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR FAILED TO OPEN OR OPERATE AS NEEDED, WITHOUT WARNING. THE CONTACT CALLED FEDERICO CHRYSLER DODGE JEEP RAM (1875 E EDWARDSVILLE RD, WOOD RIVER, IL 62095) WHERE HE WAS PROVIDED A DIAGNOSTIC FEE TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

03/14/2021
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

WHEN I AM DRIVING THE CAR STRAIGHT DOWN THE ROAD, THE CAR ENGINE CUTS OFF AND THE STEERING GOES RIGID AND DIFFICULT TO STEER A I GLIDE AND PULL THE CAR TO THE SIDE OF THE ROAD. THIS HAS HAPPENED PROBABLY 30 TIMES OVER THE PAST 3 YEARS. TWICE (WHEN THE CAR WAS ONLY A YEAR OR SO OLD) THE SHIFTING HAS JUST SLID OUT OF PLACE INTO ANOTHER GEAR BY ITSELF. THIS IS SO SO SO DANGEROUS. I HAVE TAKEN MY CAR IN TO A MECHANIC SEVERAL TIMES. THEY HAVE "FIXED"ISSUES TRYING TO FIX THE PROBLEM, BUT I SPEND MONEY ON"FIXES" THAT DO NOT RESOLVE THIS TERRIBLY FRIGHTENING PROBLEM.

02/27/2021
Components: VISIBILITY/WIPER
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

WAS DRIVING WIPERS STARTED GOING REAL FAST , AN ONCE I SHUT MY CAR OFF THEY WONT TURN ON AT ALL NOW

02/26/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 02/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

WHILE DRIVING IN THE CITY OR IN A HIGHWAY ALL LIGHTS AND ENGINE STOPS ALSO THE STEERING WHEEL AND THE BREAKS HARDING YOU HARDLY STEER IT TO THE SIDE ROAD TO STOP THE VEHICLE AFTER FEW YARDS DEPENDS ON THE VEHICLE SPEED. WE ERE LUCKY NO BODY WAS BEHIND US IN MANY OCCASIONS, I HAD THIS ISSUE A MONTH AFTER I BOUGHT IT USED FROM A DEALER AND THEY TOLD IT IS FIXED, AND NOW IT IS BACK, I COINSIDER IT DANGER TO ME AND TO OTHER DRIVERS ON THE ROAD.

02/15/2021
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

2010 GRAND CARAVAN SE, BOUGHT 100000 MILES THE FIRST WEEK OF DRIVING HEADLIGHTS WOULD GO OFF WHILE DRIVING WORKED THEW SWITCH AND CAME BACK ON GOT ME HOME NOW NOT WORKING AT ALL. I HAVE READ MANY MANY COMPLAINTS OF THIS ON GOING PROBLEM BOTH ON THIS WEBSITE AND IN OTHER FORUMS. IM STUNNED THAT NTHSA WILL RECALL A VEHICLE FOR AN EMBLEM COMIONG LOOSE ON AN AIRBAG COVER BUT WITH A SERIOUS SAFTEY ISSUE, LIFE OR DEATH AT NIGHT ON A DARK ROAD THERE IS NO RECALL.

01/23/2021
Components: ENGINE
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

WHILE DRIVING CAR IT SHUTS OFF. IT HAS HAPPENED NUMEROUS TIMES UP TO 3 TIMES A DAY. I LOSE ALL POWER STEERING, BRAKES ECT.

01/18/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

IGNITION SWITCH ISSUES , DRIVING THE CAR AND THE SWITCH CUTS OFF ENGINE AND CAR SHUTS OFF , HAS BEEN DOING THIS SEVERAL TIMES , CONTACTED THE LOCAL DEALER AFTER BEING TOLD BY A MECHANIC THAT THERE IS A RECALL AND THE DEALERSHIP TOLD ME THAT ITS NOT COVERED AND NO RECALL

01/11/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING AND BRAKING FUNCTIONALITY. THE CONTACT STATED THAT HE MANEUVERED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. ADDITIONALLY, THE VEHICLE FAILED TO START WHILE USING THE REMOTE START FEATURE. THE CONTACT ALSO STATED THAT HIS WIFE WAS NOT ABLE TO ENTER THE VEHICLE USING THE KEYFOB. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED MAGUIRE CHRYSLER DODGE JEEP RAM OF SYRACUSE (959 HIAWATHA BLVD W, SYRACUSE, NY 13204) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED WAS TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE IGNITION SWITCH WAS PREVIOUSLY REPLACED UNDER RECALL. THE CONTACT WAS REFERRED TO A DEALER FOR ASSISTANCE. THE CONTACT MENTIONED THAT HE HAD REPLACED THE DRIVEBELT AND THE TENSIONER PULLEY DUE TO THE DRIVEBELT SLIPPING. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

01/06/2021
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

ENGINE STALLS, STEERING WHEEL/BRAKES/GAS PEDAL ALL LOCK UP AND BECOME INOPERABLE WHILE DRIVING/IN MOTION. I COULD BE GOING 10 MPH OR 50MPH. HAS HAPPENED ON WINDY ROADS NEAR MY HOME AS WELL AS HIGH TRAFFIC ROADS NEAR WORK AS WELL AS ON/OFF HIGHWAY RAMPS. I'VE READ HUNDREDS OF REPORTS OF THIS HAPPENING TO MY YEAR MAKE AND MODEL YET MY VIN NUMBER HAS NOT BEEN RECALLED? I ONLY USE MY KEY FOB (NO OTHERS KEYS OR KEY CHAINS ADDED). PURCHASED THE VEHICLE USED 3 YEARS AGO, HAS SINCE HAD NEW TRANSMISSION, NEW STARTER, AND NEW BATTERY TRYING TO RECTIFY THIS ISSUE.

01/04/2021
Components: ENGINE
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

CYLINDER HEAD FAILURE GASKET

12/29/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

DRIVING DOWN THE ROAD VEHICLE DOES AND LOSE STEERING,BRAKES HIGHWAY ,TURNING,IN MOTION

12/10/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 65 MPH, THE SPEEDOMETER CLUSTER PROVIDED INCORRECT INFORMATION PRIOR TO THE VEHICLE LOSING MOTIVE POWER AND STALLING. THE VEHICLE RESTARTED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED AT VARIOUS SPEEDS. ADDITIONALLY, THE IGNITION KEY SEIZED INSIDE OF THE IGNITION SWITCH AND WAS UNABLE TO BE REMOVED. THE CONTACT CONTACTED COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E. ADAMO DR, TAMPA, FL 33619, (813) 694-8784) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 191,466.

11/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

VAN STALLS WHILE DRIVING, THE ENGINE COMPLETELY CUTS OUT WITHOUT WARNING. THIS HAS HAPPENED SEVERAL TIMES SINCE JANUARY 2020. THIS HAPPENS RANDOMLY WHILE DRIVING, WHILE STOPPED AT A LIGHT AND AT IDLE WHEN IN PARK. THIS IS EXTREMELY DANGEROUS BECAUSE THERE IS NO WARNING, MAKING IT IMPOSSIBLE TO GET OUT OF HARMS WAY. SOMETIMES THE VAN WOULD START BACK UP AND OTHER TIMES IT REQUIRED A JUMP START. I HAVE CHANGED MY BATTERY AND STARTER, AND DO NOT HAVE ANY OTHER KEYS ON MY KEY FOB. THERE IS A RECALL FOR THE TIPM ( TOTALLY INTEGRATED POWER MODULE) AND THE IGNITION SWITCH. I HAVE CALLED THE DODGE DEALERSHIP AS WELL AS CHECKED SEVERAL WEBSITES TO SEE IF MY VEHICLE WAS RECALLED. IT IS NOT BASED ON MANUFACTURE DATE AND VIN. I AM AFRAID FOR MYSELF, MY FAMILY AND OTHER INNOCENT DRIVERS. THIS IS A VERY SERIOUS ISSUE THAT WILL CAUSE A VERY SERIOUS ACCIDENT OR FATALITY. I CANNOT SELL OR TRADE IN THIS VEHICLE KNOWING THAT IT IS UNSAFE TO DRIVE.

11/25/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

TRACK LIGHT COMES ON AND THE STEERIMG WHEEL. TIGHTENS UP. AND YOUR HAVE TO SHUT THE VAN OFF AND RESTART IT MY VAN CAN DO THIS 2-4 IN A DAY OR NOT AT ALL . JUST BOUGHT THE VAN ON 11/10/2020

09/29/2020
Components: ENGINE
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DX4AR******
Summary

AT 35,000 KM WITH IN WARRANTY PERIOD CHECK ENGINE LIGHT CAME UP. WENT TO DEALER, THEY FOUND CYLINDER # 5 MISFIRED. ACCORDINGLY TO DEALER THIS WAS REPAIRED BY CERTIFIED TECH AND VAN WAS IN GARAGE FOR 1 WEEK. THEN THIS VAN STARTED STALLING ENGINE AT 99,000 KM APPROX. THE ENGINE STALLS AND NO CODE IS REGISTERED AT LOW SPEEDS AND TURNS. FINALLY ONE DAY CHECK ENGINE LIGHT CAME UP 0406 CODE CAME IN WHILE CHECKING. MY MECHANIC CLEANED EGR VALVE CHANGED GASKETS. IT RUN FINE BUR STILL AFTER COUPLE OF MONTHS THE ENGINE STARED STALLING OCCASIONALLY. LEAVING STEERING WHEEL HARD TO CONTROL AND NO BREAKS. AT 135,00 THE ENGINE STOPPED RUNNING. TOOK TO GARAGE 2 CYLINDERS WERE DEAD, HAVE TO SPEND $ 4,000 TO GET A USED MOTOR IN THIS TO BRING IT BACK TO ROAD. CHANGED TIMING BELT, WATERPUMP AND EXTENDED WARRANTY IT DID RUN FINE FOR 6-7 MONTHS. IT AGAIN STARTED STALLING AT VARIOUS SPEEDS WHILE DRIVING, I SEARCHED, THERE ARE OVER 100 COMPLAINTS AND NO SOLUTION. WENT TO MECHANIC MANY TIMES BUT NO CODE IS STORED BUT STILL VAN ENGINE STALL. IT STALLS EVEN AT 60 KM/HR SPEED MAKING IT DANGEROUS TO OPERATE ON ROAD. I CAN REAR END OR CAN GET REAR ENDED AS IT STALLED. MOST DANGEROUS HAPPENED WHEN IT STALLED WHILE MAKING A LEFT TURN AND LUCKILY THE ON COMING TRAFFIC WAS BIT FAR AWAY AND PERSON WAS ALERT TO STOP SAFETY WITHOUT HITTING. I AM AFRAID IF THIS HAPPENS AGAIN AND A TRUCK IS COMING STRAIGHT. DODGE IS NOT TAKING ANY RESPONSIBILITY OR INVESTIGATION FOR THIS ISSUE. I WILL LIKE SAFTEY AUTHORITIES TO TAKE ACTION AND SAVE LIVES. IT IS NOT SAFE TO KEEP DRIVING THIS VAN BUT HAVE NO CHOICE AS THERE IS NO SOLUTION PROVIDED BY MANUFACTURER AND HAVE NOT MUCH MONEY IN HAND TO BUY ANOTHER. ENGINE ISSUE, FRONT BREAK ISSUE ARE THE MAIN ISSUES IN THIS. MOST IMPORTANTLY THE SUDDEN ENGINE STALING AT ANY SPEED IS A DANGEROUS ISSUE TO HAVE

09/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

THE DRIVER'S SIDE SLIDING DOOR WON'T OPEN. IT WON'T UNLOCK. IT DOESN'T WORK WITH THE KEY FOB, DOESN'T WORK MANUALLY, DOESN'T WORK WITH THE OVERHEAD CONSOLE. EVERYONE WITH A DODGE HAS THIS PROBLEM, SOONER OR LATER! JUST READ THE FORUMS! THIS IS A SAFETY ISSUE!! THERE SHOULD BE A RECALL!!!! 2010 AND UP! COMPLETELY UNUSABLE DOOR!

09/14/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AT******
Summary

THE VAN CUT OFF ON ME WHILE DRIVING ON A CITY STREET. . THERE WAS NO WARNING AHEAD OF TIME. AT FIRST I WAS TOLD THAT IT WAS AN ELECTRICAL ISSUE BUT EVEN AFTER FIXING THAT THE VAN DON'T WANT TO START BACK UP. AND NOW THE SECOND SHOP IS SAYING THAT THE ENGINE IS GONE BUT I DON'T THINK THAT THAT'S THE ISSUE BECAUSE I HAD A DIAGNOSTIC TEST 3 WEEKS BEFORE AND IT SAID NOTHING ABOUT A BAD ENGINE

08/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 50-60 MPH, THE IGNITION KEY WAS BUMPED ACCIDENTALLY AND THE VEHICLE STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

08/21/2020
Components: AIR BAGS
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

I NEED THE STEERING WHEEL AIR BAG REPLACED DUE TO DODGE EMBLEM

08/14/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

PASSENGER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE. STUCK IN LOCKED POSITION. FAULTY DOOR ACTUATOR

08/11/2020
Components: STEERING,AIR BAGS
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V396000 (AIR BAGS, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. WEST HILLS CHRYSLER JEEP DODGE RAM (900 W HILLS BLVD, BREMERTON, WA 98312) AND TACOMA DODGE CHRYSLER JEEP RAM (4101 S TACOMA WAY, TACOMA, WA 98409) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THEY BOTH INFORMED THE CONTACT THAT THE PART WOULD NOT BE AVAILABLE UNTIL DECEMBER 1, 2020. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

WHEN I BE DRIVERING ON CITY OR ON THE HIGHTWAY THE VAN WILL SHUT OFF AND GO TO THE ACC OFF MODE AND THE VAN WILL JUST STOP THEN I HAVE TO RESTART BACK UP

08/09/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

JUST MORE AND MORE PROBLEMS WITH THIS VAN. EVERY PERSON WHO PURCHASED THIS VAN DESERVE THEIR MONEY BACK! I AM SO SICK OF WASTING MY MONEY ON THIS VAN. THE BRAKING SYSTEM IS HORRIBLE, TRANSMISSION SLIPS, STALLS WHEN IT WANTS, OR JUST DOESNT START. AND WHAT IS GOING ON WITH THE SENORS?? LIKE COME ON YOU GUYS KNOW THIS "FAMILY" VAN IS NOT SAFE!!!!!! RECALL THE WHOLE [XXX] VAN ALL THIS HAS HAPPENED OVER THE YEARS OF ME HAVING THIS VAN. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

THIS VEHICLE HAS AN ELECTRICAL ISSUE RESULTING IN THE VEHICLE NOT STARTING HAVE FOUND THAT IT KEEPS BURNING UP RELAYS

07/28/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

EVERYTHING TO DO WITH THE BRAKING SYSTEM NEEDS TO BE RECALLED INCLUDING THE SENSORS. 2018,2019,2020 I HAD TO REPLACE BRAKES, CALIPERS, ROTORS, AND HUB ASSEMBLY MULTIPLE TIMES. THIS IS NOT NORMAL TO KEEP REPLACES THESE PARTS. MANY PEOPLE EXPERIENCED THIS PROBLEM AND I SURE MANY OTHERS WILL. THERE NEEDS TO BE A RECALL ON THIS.

07/27/2020
Components: SERVICE BRAKES, AIR
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

ANTILOCK BRAKE SYSTEM WENT OUT AT 50,000. THIS SHOWS UP AS WHEEL SENSOR. THIS IS A MAJOR SAFETY ISSUE. PLUS YOU CAN NOT FIND PART HARDLY.

07/13/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

FOR THE PASS YEAR BEEN HAVING PROBLEMS WITH THE TRACTION, BAS, BRAKE AND ESP LIGHTS COMING ON AND SOMETIMES LOSING TEMPORARILY POWER. SOMETIMES IT DIES AND 90% OF TIME HAVE TO RESET THE CLOCK. IF IT DOESN'T DIE AND I PULL OVER AND KILL IT AND CRANK IT BACK AND THE DASH LIGHTS GO OFF BUT MOST OF TIME HAVE TO RESET CLOCK. SOMETIMES DRIVING DOWN HIGHWAY, AND IN PARKING LOTS AND SOMETIMES BACKING OUT OF MY CARPORT..MY FOOT USUALLY ON BRAKE BUT A FEW TIMES IT WASNT.THIS IS THE SHORT VERSION ON MY 2010 DODGE GRAND CARAVAN THAT HAS 180,000 MILES

07/02/2020
Components: ENGINE
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

VAN EITHER EXHIBITS A SLOW TO NONE START AS WELL AS STALLING WHILE DRIVING, USUALLY IN 1ST 10 MINUTES OF DRIVING

06/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

DRIVING DOWN THE ROAD MY VEHICLE SHUT OFF! VERY DANGEROUS! *TR

06/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

MY 2010 DODGE GRAND CARAVAN , I JUST PURCHASED THIS VAN FROM CAR COMPANY IN WARSAW INDIANA! I TOOK IT BACK TO CAR COMPANY TWICE TO SEE WHAT'S WRONG WITH IT AND THESE MORE OR LESS TOLD ME THEY COULDN'T HELP! WHILE DRIVING DOWN THE ROAD MY VAN SHUTS OFF! I LOSE BRAKES,STEERING ALL POWER ! PUT IN NEUTRAL START IT AND KEEP GOING! SOMETIMES 2 OR 3 TIMES IN A 5 MILE RADIUS. *TR

05/31/2020
Components: ENGINE
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

WHILE DRIVING, THE ENGINE SUDDENLY SHUTS OFF. THIS HAPPENS AT VARIOUS DIFFERENT SPEEDS AND OCCURS MULTIPLE TIMES PER DAY.

05/21/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

IGNITION SHUTS OFF RANDOMLY WHEN DRIVING OR IN REVERSE WHILE BACKING UP. HAS HAPPENED OVER 30 TIMES IN THE LAST 2-3 YRS. I WAS CROSSING A BUSY ROAD & IT SHUT OFF. DRIVING UP MY DRIVE WAY & IT SHUTS OFF. BACKING OUT OF MY DRIVEWAY & IT SHUTS OFF. THE LAST TIME IT HAPPENED WAS 5/5/2020. *TR

05/20/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

FOR THE PAST COUPLE YEARS MY VAN JUST TURNS OFF WHEN I'M DRIVING. NOBODY CAN FIGURE IT OUT. THEN MY DOORS RANDOMLY OPEN. THIS HAPPENS ANYWHERE. INTERSTATE OR IN TOWN. STEERING WHEEL LOCKS UP AND I HAVE TO PUT IN NUMERAL AND START. THIS HAPPENS DAILY. *TR

05/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS SON WHO OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO BURDICK DODGE CHRYSLER JEEP RAM LOCATED AT 5885 CIR DR E #335, CICERO, NY 13039, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,139.

05/05/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

WHEN DRIVING DOWN THE ROAD IT WILL WITHOUT WARNING LOSE POWER AND SHUT OFF. IT HAS EVEN HAD A PROBLEM WHERE ALL THE WARNING LIGHTS FLASH AND THE WINDSHIELD WIPERS START, WHILE THE CONTROL IS OFF. *TR

04/26/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

THE VAN WILL SHUT OFF AT RANDOM TIMES WHILE DRIVING AT SLOWER SPEEDS, ESPECIALLY WHEN YOU'RE SITTING AND ABOUT TO TURN. AT RANDOM TIMES WHEN YOU PUT IN REVERSE, VAN SHUTS OFF. TAKES 8-10 TIMES TO GET IT TO STAY CRANKED. WARNING LIGHTS KEPT BLINKING ABOUT 4 YEARS AGO ON LONG TRIP, SO STOPPED IN PADUCAH, KY AND DODGE DEALERSHIP CHANGED CRANK SENSOR. WAS OK FOR ABOUT 200 MILES ON WAY HOME, BUT STILL SHUTS OFF. WITH MECHANIC AS WE SPEAK AND CHANGED EGR VALVE AND DIDN'T WORK, STILL SHUTS OFF. MECHANIC STILL HAS IT AND TRYING OTHER THINGS. DODGE KNOWS IT'S A PROBLEM, SO WHY WON'T THEY FIX IT. IT'S SO DANGEROUS TO DRIVE, SO I'M THE ONLY ONE IN THE FAMILY WHO DRIVES IT. WON'T SHUT OFF AT HIGH SPEEDS ON HWY, BUT ON A LONG TRIP, LAST SUMMER, IT DID LOSE POWER AND WENT FROM 70 MPH TO ABOUT 40 MPH...DANGEROUS!!

04/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

I JUST PURCHASED THIS VEHICLE SO UNSURE OF THE DATES THAT HAPPENED. THE PASSENGER SLIDING POWER DOOR WILL NOT OPEN, IT APPEARS TO BE LOCKED SHUT. ALSO THE RADIATOR HOSES BUSTED AND HAD TO BE REPLACED. THIS HAPPENED PRIOR TO 150K MILES, AND IS NOT ADVISED IN OWNERS MANUAL FOR REPLACEMENT. I HAVE SEEN MULTIPLE COMPLAINTS ONLINE FOR THESE DOORS BEING LOCKED SHUT AND UNABLE TO BE OPENED. IF SOMEONE WERE TO GET INTO AN ACCIDENT OR HAVE AN EMERGENCY THEY COULD NOT GET OUT OF THE VEHICLE.I DONT EVEN THINK IT CAN BE REPAIRED IN SHUT POSITION. IS THERE A RECALL FOR THIS YET?

03/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

MY HUSBAND WAS DRIVING OUR 2010 DODGE GRAND CARAVAN DOWN A RESIDENTIAL STREET WHEN SUDDENLY IN TRAFFIC THE VEHICLE IGNITION SHUT OFF. BECAUSE THE VEHICLE WAS GOING 30MPH IT DIDN'T JUST STOP AND HE COULD NO LONGER CONTROL IT. THE VAN HIT THE BACK OF ANOTHER VEHICLE AT FULL SPEED CAUSING THE AIR BAGS TO DEPLOY IN THE VAN. NO ONE THANKFULLY WAS HURT BUT OUR VEHICLE HAS BEEN DECLARED A TOTAL LOSS. WE HAVE CONTACTED MOPAR SINCE THE ACCIDENT OCCURRED ON 3/18/2020 AND HAVE RECEIVED THE RUNAROUND. BECAUSE THE IGNITION JUST CUT OFF WE CONTACTED A DODGE DEALERSHIP TO HAVE THE VIN NUMBER CHECKED AND WERE INFORMED OF THE OPEN RECALL THAT CAN CAUSE EXACTLY WHAT OCCURRED WITH OUR VEHICLE. WE WERE DIRECTED BY THE DEALERSHIP TO CONTACT MOPAR. WE JUST PURCHASED THIS VEHICLE AT AN AUCTION IN JANUARY 2020 WE WERE NEVER NOTIFIED ABOUT A RECALL ON THE VEHICLE. THE VEHICLE RECALL NUMBER IS R03.

03/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

NOTICED THAT MY IGNITION AREA WAS LOSE AND THAT WHEN THE KEY WAS PLACED IN TO IT THE KEY WOULD BE VERY LOSE AND WAS EASILY ABLE TO SLIDE OUT OF IGNITION HOLE. ALSO THE CAR WOULD TURN OFF UNLESS I HOLD THE KEY IN PLACE OR WHEN I DRIVE THE SMALLEST BUMP WOULD KNOCK OUT THE KEY A LITTLE BIT AND THE CAR WOULD CUT OFF, SOMETIMES I COULD PUSH IT BACK IN AND IT WOULD CUT THE CAR RIGHT BACK ON HAVE HAD THIS HAPPEN MANY TIMES ON THE EXPRESSWAY OR HIGHWAY. A LOT OF THE TIME I HAVE TO DRIVE HOLDING THE KEY INTO THE IGNITION BUT IF I MOVE MY HAND WRONG THE CAR CUTS OFF IN MID DRIVE

03/09/2020
Components: STRUCTURE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

DRIVER'S SIDE SLIDING DOOR IS STUCK IN THE LOCKED POSITION AND WILL NOT COME UNSTUCK. THE KEY FOB WILL NOT OPEN/UNLOCK THE DOOR. YOU CANNOT MANUALLY OPEN/UNLOCK THE DOOR

03/03/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN THE STEERING CEASED, THE VEHICLE LOST MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. A COUPLE DAYS LATER THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN AND A SECONDARY DIAGNOSIS WAS PERFORMED. THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

03/03/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

DRIVING ON HIGHWAY AT 70MPH. THE CAR TURNED OFF AND THE "TRACTION CONTROL" IDIOT LIGHT TURNED ON. I MANAGED TO STRUGGLE TO GET IT OVER TO THE SIDE OF THE HIGHWAY (I-294 IN CHICAGO IS NOT EASY!) AND PUT THE CAR IN PARK. WITH THE CAR IN PARK, I WAS ABLE TO RESTART THE CAR AND CONTINUE ON OUR TRIP. THIS IS THE 3RD TIME THIS HAS HAPPENED SINCE NOVEMBER 2019.

02/27/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TWO THINGS HAPPENING OCCASIONALLY...1ST IS THAT SOMETIMES I ATTEMPT TO START THE VAN AND WHEN I TURN THE KEY NOTHING HAPPENS AS IF I DIDN'T EVEN TRY TO TURN THE KEY. ONE TIME JUST BEFORE THIS HAPPENED I COULD NOT USE THE KEY FAB TO UNLOCK THE DOOR TO THE VAN, ALMOST LIKE THE BATTERY TO THE VAN OR FAB WAS DEAD, HOWEVER BOTH WERE NEW OR FINE. AFTER PULLING FAB OUT OF IGNITION AND TRYING A SECOND TIME VAN HAS ALWAYS STARTED WITHOUT INCIDENT. 2ND ISSUE IS THAT ON A FEW SPREAD OUT OCCASIONS THE VAN WILL QUIT SHIFTING GEARS WHILE EXCELLERATING CAUSING THE RPM'S TO REV DANGEROUSLY. SO FAR AFTER GETTING TO A SAFE PLACE AND TURNING THE VAN OFF AND RESTARTING HAS CLEARED THE ISSUE...HOWEVER IS UNCLEAR WHAT IS CAUSING AND IS VERY DANGEROUS WHEN YOU ARE ON THE HIGHWAY BEFORE YOU REALIZE WHATS HAPPENING.

02/25/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING ON SEVERAL OCCASIONS, THE ABS WARNING LIGHT, ESP WARNING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED T ADDITIONAL WARNING LIGHTS FLICKERED AND THE INSTRUMENT CLUSTER WAS ALSO INOPERABLE DURING THE FAILURE. THE CONTACT STATED THAT AFTER A SHORT WAITING PERIOD THE VEHICLE WOULD RESTART. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. SOUTHLAND CHRYSLER INCORPORATED 1096 US-280, CORDELE, GA 31015 (229) 273-3473, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO A PCM FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER TO RETRIEVE A NEW PCM FOR THE REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS CONCERNED THAT THE FAILURE MAY ALSO BE RELATED TO THE KEYFOB. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

02/23/2020
Components: ENGINE
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

ENGINE SHUTS OFF WHILE DRIVING. IT HAS HAPPENED 3 TIMES.

02/06/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

I WENT TO START MY VAN AND IT WOULDN'T START. THE DASH SAID "BAD KEY". APPARENTLY THE KEY UNPROGRAMMED SOME HOW OUT OF NOWHERE. I DIDN'T DO ANY5TO MY KEY AND IT JUST QUIT WORKING.

01/26/2020
Components: ENGINE
Incident Date: 01/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D17AR******
Summary

THE VEHICLE SHUTS COMPLETELY OFF WHILE DRIVING. NO SPITTING OR SPUTTERING, NO STALLING, NO ERROR CODES OR LIGHTS. JUST SHUTS OFF WITH NO WARNING. WEATHER CONDITIONS, SPEED, MILES DROVE MATTERS

01/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D1XAR******
Summary

THE KEY FOB LOCKS THE CAR IF LIGHTLY BUMPED. THE DANGER IS LEAVING THE KEYS IN THE CAR AND CLOSING A DOOR WHICH TRIGGERS THE LOCK. THIS COULD LOCK ONE OUT IN FREEZING WEATHER OR LOCK A CHILD IN THE VAN WHEN PARKED AND CLOSING THE DRIVERS DOOR THEN TRYING TO OPEN THE REAR DOOR TO GET A CHILD OUT. I SPOKE TO MY OFFICE EMPLOYEE AND SIMILAR PROBLEMS WITH DODGE KEY FOBS HAPPEN TO HER AND A FRIEND.

01/16/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

WHILE DRIVING THE CAR SUDDENLY SHUTS OFF AND LOSES ALL POWER. AFTER TWO OR THREE MINUTES IT WILL RESTART.

01/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS BECAME ILLUMINATED, THE INSTRUMENT CLUSTER WAS INOPERABLE AND THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THE IGNITION WAS CYCLED ON AND OFF SEVERAL TIMES BEFORE THE VEHICLE OPERATED AS INTENDED. THE CONTACT STATED THAT THE FAILURE WAS MORE PREVALENT DURING THE WINTER MONTHS. THE VEHICLE WAS TAKEN TO (FIVE STAR CHEVROLET BUICK LOCATED AT 300 S BOONE ST, ABERDEEN, WA 98520, PHONE NUMBER 360-532-0650) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

01/13/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

THE CHECK ENGINE LIGHT CAME ON, VEHICLE STARTED SHAKING WHEN RUNNING. CODES SHOWED IT WAS THE CRANKSHAFT POSITION SENSOR AND THE CAMSHAFT SENSOR. BOTH WERE REPLACED SEVERALL TIMES MY A MECHANIC. DEALERSHIP HAD VEHICLE FOR 2 WEEKS COULD NOT FIGURE OUT WHAT WAS WRONG. REPLACED THE FLEXPLATE. IT NOW MAKES A GRINDING NOISE AND CHECK ENGINE LIGHT IS BACK ON. NOW IT IS STALLING SEVERAL TIMES WHILE DRIVING AT ANY SPEED. IT PUTS MY FAMILY AT RISK AND NOW I CANNOT LEAVE THE NEIGHBORHOOD IN FEAR THAT IT WILL STALL WHILE DRIVING. IF WE GET INTO AN ACCIDENT WITH THE VEHICLE STALLED NO AIRBAGS WILL BE REPLOYED. SOMETIMES IT HAD DIFFICULTY STARTING.

01/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

ENGINE SHUT OFF ON 2 OCCASIONS WHILE DRIVING 40 MPH ON CITY ROAD. LUCKILY NO TRAFFIC SO NO CRASH. POWER STEERING AND POWER BRAKES WENT OUT AS WELL. DEALER SAID NO OPEN RECALLS. THIS SOUNDS LIKE WINS RECALL THAT IMPACTED SOME 2010 CARAVANS

12/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE WHEN IT WAS IN THE IGNITION. IF THE VEHICLE DROVE OVER A BUMP IN THE ROAD, THE KEY WOULD DISLODGE AND THE ENGINE WOULD STALL OR SHUT OFF WHILE DRIVING. ORANGE CHRYSLER DODGE JEEP RAM (95 NEW ATHOL RD, ORANGE, MA 01364, (976) 709-1254) SUGGESTED THAT THE TRANSMISSION SENSOR BE REPAIRED. THE CONTACT FELT THAT THE SENSOR WAS NOT THE CAUSE OF THE FAILURE AND WOULD BE AN UNNECESSARY REPAIR EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000.

12/09/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

I HAVE A 2010 DODGE GRAND CARAVAN WITH THE 4.0 LITER MOTOR, 6 SPEED AUTOMATIC TRANSMISSION. MY VAN JUST PASSED 119,000 MILES AND IT JUST STARTED TO SHUT OFF WHILE DRIVING AT SPEEDS BETWEEN 30-40 MPH, ON CITY STREETS. THIS IS A MAJOR CONCERN AS I TRANSPORT MY CHILDREN AROUND. I HAVE NOT BEEN IN AN ACCIDENT AND I HOPE NOT TO ANYTIME SOON. I'VE BEEN READING FORUMS ONLINE AND MANY CHRYSLER OWNERS ARE SAYING IT COULD BE ANYTHING FROM THE EGR VALVE, TO THE IGNITION SWITCH AND EVEN BAD BATTERY. MY CHECK ENGINE LIGHT IS NOT ON SO NO CODES TO DECODE. PLEASE FIX THIS MAJOR PROBLEM BEFORE PEOPLE GET HURT DRIVING THESE VEHICLES

12/05/2019
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D19AR******
Summary

FEBRUARY MY HUSBAND AND I FINANCED THIS CAR AND WITHIN LESS THAN ONE MONTH WE BEEN EXPERIENCING ONE ISSUE AFTER ANOTHER. FIRST, THE HEATER HOSE HAD A HOLE IN IT THEN AFTER THAT WAS THE RADIATOR THEN AFTER WE REPLACED THOSE TWO NOW WE HAVE A ISSUE WITH THE EXHAUST MODIFIER AS WELL A ISSUE WITH THE BRAKES TODAY THE TIRES LOCKED UP ON US. COULD BE RELATED TO THE ISSUES THATS BEEN REPORTED ON THE NEWER DODGE GRAND CARAVANS.

12/05/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

THERE HAVE BEEN SEVERAL ISSUES WITH THIS VEHICLE ALL HAPPENING WITHIN SEVERAL MONTHS. WE FIRST HAD ISSUES WITH THE TIRE TREAD, THEN A HOLE IN THE WATER HOSE AND RADIATOR, A HOLE IN THE EXHAUST MANIFOLD. THEN IT WAS BROKEN PIECES IN THE CATALYTIC CONVERTER. NOW THE CURRENT ISSUE IS EITHER THE BRAKES SEIZED UP OR THE THE CALIBER IS STUCK AND WE ARE CURRENTLY UNABLE TO DRIVE THE VEHICLE.

12/05/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

WHILE DRIVING THE 2010 DODGE GRAND CARAVAN IT WILL JUST SHUT DOWN. WHILE TRYING TO FIGURE OUT THE PROBLEM I FOUND 2 RECALLS FOR ELECTRICAL ISSUES BOTH HAVING TO DO WITH THE VEHICLE SHUTTING DOWN WHILE DRIVING. WHEN I ENTERED MY VIN IT SHOWED ONE THAT NEEDED THE IGNITION AND FOBS REPLACED. WE TOOK IT TO OUR LOCAL DEALER TRI-STAR OF INDIANA AND THEY SAY THE RECALL WAS COMPLETED IN JUNE OF 2016. I CAN'T FIND ANY PAPERWORK ON THIS AND IT STILL SHOWS UP. EVEN IF IT WAS DONE, IT'S OBVIOUS IT NEEDS DONE AGAIN BECAUSE THEIR REPLACEMENT PARTS ARE DEFECTIVE JUST LIKE THE ONES THEY REPLACED. I ALREADY INFORMED THEM IF ANYTHING HAPPENS TO MY FAMILY OR ME WHILE DRIVING THIS, THEY WILL BE THE FIRST NAMES ON THE LAW SUIT THE DODGE FOR NOT FIXING THE ISSUE CORRECTLY THE FIRST TIME. THIS HAPPENS IN TOWN, ON COUNTRY ROADS, SITTING AT STOP LIGHTS. THE LAST TIME IT HAPPENED MY DAUGHTER WAS TAKING HER KIDS TO THE DOCTOR ON TUESDAY 12/3/2019.

12/05/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

WHILE DRIVING MY VAN JUST SHUTS OFF I HAVE NO STEERING IT JUST STOPS. IT IS CURRENTLY AT A DEALERSHIP IN INDIANA PENNSYLVANIA CALLED TRI STAR. I SAW THERE WAS A RECALL FOR THIS AND THEY ARE STATING I HAD IT FIXED IN 2016. IT IS HAPPENING AGAIN. SHOULD THIS NOT BE YOUR RESPONSIBILITY TO FIX. I HAVE TWO SMALL CHILDREN WITH ME. 18 MONTHS AND 4 MONTHS I WANT PEACE OF MIND THEY WILL BE SAFE.

12/05/2019
Components: AIR BAGS
Incident Date: 12/05/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH, A DEER JUMPED IN THE MIDDLE OF THE ROAD CAUSING A CRASH. THE FRONT DRIVER'S SIDE AIR BAG AND DRIVER'S SIDE CURTAIN AIR BAGS DID NOT DEPLOY. THE CONTACT INDICATED THAT THE PASSENGER SIDE CURTAIN AIR BAG PARTIALLY DEPLOYED DUE TO IT BEING PUNCTURED BY AN UNKNOWN COMPONENT OF THE VEHICLE. THE CONTACT MENTIONED THAT THE FRONT PASSENGER SIDE FENDER WAS DAMAGED AND THE BRACKET WAS BENT DURING THE IMPACT. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. POLICE REPORT NUMBER: 19-2687 WAS FILED. THERE WERE NO INJURIES AND THE VEHICLE WAS TOWED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 217,000.

11/27/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 20-60 MPH, THE VEHICLE SHUT DOWN, AND LOST POWER STEERING AND POWER BRAKING ABILITY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER AND RESTARTED. THE VEHICLE WAS TAKEN TO DON MILLER DODGE CHRYSLER JEEP (5802 ODANA RD, MADISON, WI 53719-1212, 608-270-5000) WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED TEN TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. CONSUMER TOOK VEHICLE TO A LOCAL AUTOZONE FOR A COMPUTER CHECK. CONSUMER WAS TOLD THAT THE PROBLEM WOULD NOT SHOW UP BECAUSE THE CHECK ENGINE LIGHT WAS NOT ON. CONSUMER SAYS THAT ISSUE IS SIMILAR TO MANUFACTURER RECALL LO2 (WIN MODULE). *DL

11/07/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

11/04/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

I RECENTLY PURCHASED A 2010 DODGE GRAND CARAVAN. THE CAR SHUTS OFF ON ME WHILE DRIVING . IT WILL START BACK UP AFTER YOU PUT IT IN PARK AND TURN IT BACK ON BUT IT JUST SHUTS OFF . IT SHUT OFF ON ME TWICE ON THE HIGHWAY WITH MY KIDS IN THE CAR AND FOUR TIMES WHILE DRIVING IN THE CITY.IT MAKES THIS WEIRD NOISE WHEN TURNING LEFT AND THE LIGHTS ARE FLICKERING ON AND OFF. IF THAT'S NOT ENOUGH THE DOORS SEEM TO JUST OPEN AND CLOSE ON THERE OWN THE TRUNK SHUT ON ME WHILE I WAS GETTING GROCERIES OUT. I BROUGHT THE CAR INTO THE SHOP AND THEY SAID THEY CAN'T DUPLICATE THE SHUTTING OFF AND CLAIMED THEY FIXED THE DOOR OPENING IN IT'S OWN PROBLEM .WELL THE DOORS CONTINUE TO OPEN AND NOW THEY ARE HARD TO OPEN WITH THE KEY AND YOU HAVE TO MANUALLY OPEN THEM . THIS IS A SAFETY CONCERN AND THE DEALER IS CLAIMING THERE IS NOTHING WRONG PLEASE HELP ME.

11/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

MY VAN WAS REPAIRED UNDER A FACTORY RECALL ON MARCH 21, 2016. ON PAPER, IT'S CALLED "R-03 IGNITION MODE". PRIOR TO THAT THE CAR WOULD HAVE TROUBLE STARTING, SOMETIMES NOT ABLE TO START IT AT ALL. THE REPAIR FIXED IT AND I WAS ISSUED A NEW KEY. ABOUT A YEAR AGO, IT STARTED AGAIN. THIS TIME THOUGH, IT ALWAYS STARTS AFTER IT TURNS OVER FOR 3-10 SECONDS. OCCASIONALLY IT WON'T START THE FIRST TIME BUT ALWAYS STARTS ON THE SECOND TRY. WE HAVE HAD IT TO A MECHANIC OVER THE PAST YEAR THREE DIFFERENT TIME, AND THEY ALL THINK IT'S A PROBLEM THAT THE DEALERSHIP NEEDS TO HANDLE. THEY HAVE NOT BEEN ABLE TO FIND THE PROBLEM DESPITE US SPENDING OVER $500 REPLACING THINGS THEY THOUGHT IT MIGHT BE. I HAVE TRIED USING THE OTHER KEY AND THE SAME PROBLEM HAPPENS. THE PROBLEM HAS GOTTEN WORSE OVER THE MONTHS. AT FIRST IT WOULD ONLY DO IT ONCE IN AWHILE. FOR THE PAST SIX MONTHS AT LEAST, IT DOES IT EVERY TIME I TRY TO START THE CAR.

10/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

THE VEHICLE SLIDING DOOR HAS LOCKED AND WILL NOT OPEN WITH THE KEY NOR MANUALLY. THE DOOR IS LOCKED IN POSITION.

10/18/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 40 MPH, THE CONTACT HAD DIFFICULTY TURNING THE STEERING WHEEL AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE ENGINE TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME NORMAL DRIVING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. THE SAME FAILURE RECURRED WITHOUT WARNING WHEN THE CONTACT'S HUSBAND WAS DRIVING. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 130,567. *JS

10/04/2019
Components: STEERING,ENGINE,AIR BAGS
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE CLOCKSPRING MAY HAVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 138,483.

09/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

I WAS DRIVING ON A 2 LANE STATE ROUTE LAST NIGHT AROUND 55 MILES PER HOUR. I WAS BEHIND 4 VEHICLES. MY 2010 DODGE GRAND CARAVAN HAS 113,982 MILES ON IT SUDDENLY WENT WILD OPEN, I PASSED 2 OF THE CARS AND THANK GOD THERE WAS NO ONE COMING THE OTHER WAY. I WAS ON THE BRAKES AS HARD AS I COULD PUSH. I PULLED IN BETWEEN THE 2 MIDDLE CARS AND HAD TO TURN THE ENGINE OFF AND GET TO THE SIDE OF THE ROAD. WHAT CAN BE DONE ABOUT THIS? THANKS, WOULD APPRECIATE ANY HELP I CAN GET.

08/28/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

OFTEN AFTER STARTING THE VEHICLE AND IN DRIVE IT WILL AUTOMATICALLY SHUT OFF. I HAVE TO PUT IN NEUTRAL AND TURN IGNITION OVER AGAIN TO MAKE IT DRIVE AGAIN. THIS HAPPENS AT STOP LIGHTS, CITY STREETS AND EXPRESSWAYS. THE RADIO AND AIR WILL STILL WORK BUT I'M JUST COASTING WITH NO POWER STEERING.

08/13/2019
Components: SUSPENSION
Incident Date: 08/13/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE VEHICLE WAS AT CHAMPION CHRYSLER JEEP DODGE RAM (6525 W SAGINAW HWY, LANSING, MI 48917, (517) 225-6658) FOR A POWER STEERING FAILURE, THE TECHNICIAN NOTICED THAT THE STABILIZER BAR WAS CORRODED THROUGH AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. THE VIN WAS UNKNOWN.

08/01/2019
Components: SERVICE BRAKES
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D13AR******
Summary

REAR BRAKES WEAR OUT INCREDIBLY FAST. THERE IS A PROBLEM WITH THE BRAKE CALIPER NOT RELEASING, WHICH SEEMS TO BE CAUSING THE REAR BRAKE WEAR.

07/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO JIM CLICK JEEP (701 W AUTO MALL DR, TUCSON, AZ 85705, (866) 933-1114) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A WIRELESS CONTROL MODULE IGNITION REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 171,000.

07/27/2019
Components: ENGINE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

MY STX GRAND CARAVAN STALLS WHILE DRIVING DOWN THE ROAD WITHOUT ANY WARNING. NO TROUBLE LIGHTS COME ON EXCEPT THE TRACTION LIGHT. THE LIGHT GOES OFF AS SOON AS YOU RESTART THE VAN. USUALLY HAPPENS WHEN I LET OFF THE GAS PEDAL TO SLOW DOWN. NO ONE KNOWS HOW TO FIX IT !! HAS HAPPENED IN THE CITY BUT MOSTLY WHILE DRIVING ON THE HIGHWAY WHEN I LET OFF THE GAS.

07/23/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 03/16/2019
Crash: Yes
Fire: No
Summary

GOING ROUGHLY 55/60 MPH A DEER HIT MY DRIVERS SIDE OF THE VAN, TOTALLY MY VAN. AIR BAGS DID NOT DEPLOY AND WHEN LOOKING AT THE DAMAGE TO MY VAN I WAS TOLD THAT MY AIR BAGS SHOULD OF DEPLOYED. THE DAMAGE TO MY VAN WAS CONSIDERED A "TOTAL LOSS" AS WELL AS I WENT THROUGH MASSAGE THERAPY AND CHIROPRACTIC CARE.

07/12/2019
Components: STEERING,POWER TRAIN,SERVICE BRAKES
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

WHILE DRIVING AT 35-40MPH ON A RURAL ZONE THE STEERING WHEEL SUDDENLY FELT 'LOCKED' AND WAS EXTREMELY DIFFICULT TO STEER. AT THE SAME TIME THE BRAKES WERE HARD TO PRESS AND THE TRACTION CONTROL DASH LIGHT CAME ON. MY WIFE WAS DRIVING AND FRIGHTENED HER VERY MUCH. THE ROAD HAS A SLIGHT CURVE IN IT AND HAS ONCOMING TRAFFIC IN THE OPPOSITE LANE. SHE HAD TO FORCIBLY STEER THE VAN AS BEST SHE COULD AGAINST THE SIDEWALK CURB TO HELP SLOW DOWN THE VAN. IF SHE HAD MADE IT TO THE FREEWAY WHEN THIS HAPPENED I DON'T THINK THE RESULTS WOULD BE THE SAME AS FAR AS HER SAFETY. I LOOKED UP THE SYMPTOMS AND FOUND IT TO BE A COMMON PROBLEM AND THAT EVEN A RECALL MIGHT BE IN PLACE FOR THIS ISSUE. PLEASE FORWARD ME ANY INFO THAT WILL HELP ME CORRECT THIS PROBLEM.

07/12/2019
Components: ENGINE
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

THE ENGINE TURNS OFF WHILE DRIVING. IT HAPPENS AT ANY SPEED. WHEN THIS HAPPENS, THE ESP INDICATOR LIGHTS. WHEN YOU COAST TO A STOP AND PUT THE CAR IN PARK, IT WILL RESTART.

07/11/2019
Components: STEERING
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

DRIVING AND IGNITION SHUT OFF.

07/08/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ALSO, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND THE VEHICLE DID NOT RESPOND. AFTER TURNING OFF AND RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION; HOWEVER, THE ELECTRIC STEERING CONTROL INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 87,500.

07/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

THE VEHICLE TURNS OFF IN THE MIDDLE OF DRIVING, STOPPING, STOPPED OR OTHER OPERATION FOR NO APPARENT REASON.

06/22/2019
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

WHEN PULLING OUT ONTO THE MAIN ROAD FROM THE NEIGHBORHOOD, STEERING FAILED (STIFF AS IF NO POWER STEERING AND VEHICLE PROPULSION FAILED (FOOT ON THE GAS PRODUCED NO FORWARD MOTION). VEHICLE WAS QUIET. ALMOST LIKE A STALL OR AS IF THE VEHICLE WAS IN NEUTRAL, BUT THERE WAS NO INDICATION THAT THE VEHICLE HAD STALLED. DRIVER TURNED THE VEHICLE OFF AND BACK ON AND WAS ABLE TO RESUME NORMAL DRIVING. THIS IS THE THIRD OR FOURTH INCIDENT.

06/21/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE KEY WAS REMOVED FROM THE IGNITION SWITCH, THE VEHICLE FAILED TO SHUT DOWN AND THE BATTERY WAS DISCONNECTED. ADDITIONALLY, THE VEHICLE FAILED TO START OCCASIONALLY. ALSO, THE BAD KEY MESSAGE WAS DISPLAYED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED KELLEY SALES & SERVICE (74 CLINTON ST, SPRINGFIELD, VT 05156, (802) 885-2186, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 172,000.

06/11/2019
Components: STEERING,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT EXPERIENCED DIFFICULTY DEPRESSING THE BRAKE PEDAL, WHICH HAD TO BE DEPRESSED ALL THE WAY TO THE FLOORBOARD TO STOP THE VEHICLE. THE CONTACT TURNED OFF THE IGNITION IN THE MIDDLE OF THE STREET AND ACTIVATED THE HAZARD LIGHTS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. UPON RESEARCH, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE CONTACT CALLED FURY CHRYSLER JEEP DODGE RAM SAINT PAUL (LOCATED AT 1000 CONCORD ST S, SOUTH ST PAUL, MN 55075, (651) 451-1313), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

05/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING, THE SPEEDOMETER DID NOT DISPLAY THE CORRECT SPEED, THE FUEL LEVEL INDICATOR WAS INOPERATIVE, AND THE ODOMETER NO LONGER RECORDED THE MILEAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 207,000.

05/25/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

THE 2010 DODGE GRAND CARAVAN LEFT HAND SIDE WIRING LOOM WEARS ON AN ALUMINUM OBTRUSION BENEATH WHERE IT LIES. THIS CAUSES THE WIRE'S SHIELDING TO BE WORN OFF AND CAUSES SHORTING. THE ENGINE WILL DIE WHEN THE WIRE CONTACTS METAL OR EACH OTHER DURING TRAVEL. THIS PROBLEM WILL CAUSE THE ENGINE TO DIE AT ROAD SPEEDS LEAVING THE VEHICLE WITHOUT STEERING, BRAKES, AND OTHER SAFETY RELATED EQUIPMENT. I BELIEVE THIS TO BE COMMON AND UNDETECTED BECAUSE THE WEAR POINT IS ON THE UNDERSIDE OF THE WIRING LOOM NEAR THE ENGINE. THE HARNESS IS HARD TO LIFT AND INSPECT BECAUSE OF THE LOCATION AND LACK OF SLACK AT THE POINT OF THE OBTRUSION. VIBRATION CAUSES THE SHORT, THE VEHICLE WILL NORMALLY START AFTER COMING TO A STOP WHEN THERE IS NO FRICTION BETWEEN THE WORN WIRES. I BELIEVE THIS SHOULD BE REVIEWED AND ANALYZED FOR A RECALL BECAUSE OF THE SAFETY ISSUE INVOLVED AS OTHERS HAVE STATED BUT ARE UNAWARE OF THE CAUSE. I HAVE ADDED ADDITIONAL WRAPPING TO LIMP MY VEHICLE HOME DURING A THREE HOUR TRIP. ADDITIONALLY, THIS FORM WOULD NOT LET ME SELECT STEERING, BRAKES, OR OTHER SAFETY FEATURES WHEN I SELECTED ELECTRICAL, WHICH IS SPECIFICALLY WHAT CAUSES THE SAFETY ISSUES. *JS

05/23/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

VEHICLE SHUTS OFF WHILE IN MOTION USUALLY WITHIN FIRST 10 MINUTES OF DRIVING. WE THOUGHT IT WAS DOING IT BECAUSE WE DID NOT WARM UP THE ENGINE ENOUGH IN WINTER BUT NOW IT HAPPENS IS WARMER WEATHER AS WELL. THE ENGINE JUST SHUTS OFF USUALLY WITHIN .25-2 MILES FROM THE START OF THE TRIP. THERE IS NO ENGINE CHECK LIGHT, AND NO ERROR IN LOG. THE CAR HAS ALREADY UNDERGONE THE IGNITION KEY RECALL REPAIR AND A 3 DAY DIAGNOSTIC AT A LOCAL DODGE DEALER IN SCHAUMBURG IL, WITHOUT THEM FINDING ANYTHING WRONG. THIS IS VERY DANGEROUS AS THE DRIVER LOOSES POWER STEERING, 2 TIMES WE ALMOST GOT INTO AN ACCIDENT BECAUSE THE CAR STALLED MID TURN. IT WILL STALL WHILE DRIVING STRAIGHT OR TURNING. USUALLY OF WE LET THE CAR SIT AND WARMING UP FOR 15-20 MINUTES THE PROBLEM WILL NOT SHOW UP, BUT IF WE START THE CAR AND PUT IT IN DRIVE WITHIN 1 MINUTE IT WILL MOST LIKELY STALL DURING THE DRIVE. WHILE THE CAR IS STILL ROLLING STRAIGHT THE WE CAN PUT THE CAR IN NEUTRAL AND RESTART THE VEHICLE AND CONTINUE DRIVING BUT USUALLY WE HAVE TO MAKE A FULL STOP IN THE MIDDLE OF THE TRAFFIC LANE BECAUSE THE WHEEL IS TOO HARD TO TURN TO PULL OVER. THERE IS MANY INSTANCES OF OTHER DODGE GRAND CARAVANS DOING THIS.

05/21/2019
Components: ENGINE
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

THE ENGINE WILL TURN OFF WHILE DRIVING AND THEN NOTHING WORKS. NO AIR BAGS, NO POWER STEERING, NO POWER BRAKES. THIS HAPPENS FREQUENTLY. THIS HAS HAPPENED WHILE DRIVING ON CITY STREETS UNDER 35 MPH. AT HIGHWAY SPEEDS THIS COULD BE FATAL.

05/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT IGNITION SWITCH WAS LOOSE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED HOWEVER RESTARTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 143,857.

05/13/2019
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

BOUGHT THE VAN FROM COOKS VOLKSWAGEN ON MAY 7TH, 2018. IN THE FIRST 3 MTHS OF ME OWNING IT I HAD TO GET 2 MOTOR MOUNTS AND A STARTER PUT IN. THEN FROM THAT POINT IT WAS ALL DOWN HILL! IT HAS HAD 3 TRANSMISSIONS(COOKS HAS DONE 2 AND I TOOK THE VAN TO THOMPSON FOR THEM TO DO THE THIRD), HUB ASSEMBLY, WELDED THE CORE SUPPORT, POWER STEERING PULLEY AND BARING, STRUTS FOR THE TRUCK HATCH, I HAD TO PAY FOR OUT OF POCKET FOR POWER STEERING PULLEY AND BARING AND ONE DAY OF RENTAL FOR A RENTAL CAR! I HAVE ALREADY CALLED MY LAWYER AND TO HAVE CHRYSLER/DODGE SUED FOR SELLING AN UNINSPECTED VEHICLE AND FILING A CIVIL SUIT AGAINST YOUR COMPANY!!!! AS OF MAY 13,2019 IT IS IN THE SHOP AGAIN AND HAVE ANOTHER RENTAL VAN AFTER GETTING IT BACK ON FRIDAY MAY 10, 2019 AFTER IT'S 3RD TRANSMISSION BEING INSTALLED AND TRIED TO DRIVE IT DOWN 95 NORTH ON MAY 11,2019 AND I GOT TO 6TH GEAR AND IT WENT STRAIGHT INTO LIMP MODE AND HAD TO TAKE IT BACK TO THOMPSON'S TO FIX IT!

05/09/2019
Components: ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE FAILURE HAPPENED INTERMITTENTLY. NO WARNING LIGHTS ILLUMINATED. SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901 (908) 277-6700) DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT WERE NOT ABLE TO ASSIST. THE FAILURE MILEAGE WAS 38,000.

03/26/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/24/2019
Crash: No
Fire: No
Summary

SINCE GETTING THE VEHICLE IN OCT. 2018, ITS BEEN IN THE SHOP FOR STARTER ISSUES. WE HAVE REPLACED THE STARTER 4 TIMES AND STILL DOESN'T WANT TO START. THE NEXT THING WE DID WAS REPLACE THE TIPM MODULE AND 2 DAYS LATER STILL HAVING A PROBLEM WITH IT STARTING. AT TIMES IT TAKES 1-5 MINUTES TO START AND AT TIMES IT DOESN'T WANT TO START AT ALL. NOT SURE WHAT IS WRONG WITH IT. NEEDLESS TO SAY WE HAVE PAID CLOSE TO $1600 ON THE VEHICLE AND IT STILL ISN'T FIXED.

03/20/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXOAR******
Summary

CAR DIES WHILE DRIVING WILL NOT START SOME TIMES

03/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

MY ELECTRONIC THROTTLE CONTROL COMES ON AND I LOSE A POWER AND COULD CAUSE AN ACCIDENT

03/06/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

I BOUGHT MY 2010 VAN IN 2017. MARCH 1ST 2019 MY COMPLETE AND BRAKE CONTROL MODULE HAS COMPLETELY FAILED. MY BRAKE, ABS, ESP BAD AND TRACTION SENSOR LIGHTS REMAIN ON MY DASH BOARD, AND I HAVE NO EMERGENCY BRAKING AT ALL. I HAVE NO IDEA HOW A COMPLETE ABS BRAKING SYSTEM COMPUTER CAN JUST FAIL. THE LIGHT CAME ON WHILE I WAS DRIVING IN TRAFFIC.

03/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

THE ENGINE WILL CUT OFF WHILE THE VEHICLE IS DRIVING. IT DOES NOT STALL OR SPUTTER TO A STOP, IT IS AN IMMEDIATE CUT OFF. THE VEHICLE HAS A BRAND NEW BATTERY, AND THE ALTERNATOR AND STARTER PASSED INSPECTION AND TESTED FINE. WHEN THE ENGINE STOPS, WE ATTEMPT TO START IT BACK UP BUT THE ENGINE DOESN'T TURN OVER. IT WILL EVENTUALLY START BACK UP AFTER A FEW MINUTES.

02/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/24/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS IN A PARKING LOT, THE CONTACT NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT ROLLED THE WINDOWS DOWN AND NOTICED SMOKE COMING FROM THE DRIVER'S SIDE WINDOW SWITCH PANEL. THE CONTACT STATED THAT THE WINDOW SWITCH PANEL WAS MELTED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 93,228. *DT

02/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

MY POWER SLIDING DOOR ON PASSENGER SIDE WILL NOT UNLOCK OR OPEN MANUALLY!

02/19/2019
Components: ENGINE
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

A FEW WEEKS AGO I HAD A PROBLEM WITH MY IGNITION, AND STARTED TO LOOK INFORMATION ABOUNT IT. I FOUND A RECALL FOR MY VEHICLE (R3 / NHTSA 14V-373) WHERE THE REMEDY IS: THE WIN MODULE AND FOBIKS MUST BE REPLACED. I CALLED TO PALMER DODGE (770) 410-1111 (ADDRESS: 11460 ALPHARETTA HWY, ROSWELL, GA 30076 - WORKER: LUIS) AND MADE A APPOINTMENT TO FEV-19 (TODAY), AND THEY TOLD ME THAT IT WILL BE REPLACED, BUT TODAY THEY TOLD ME THAT THEY JUST WILL UPDATE THE WIN MODULE AND IT WILL BE FINE. THE REPORT SAY: THE WIN MODULE AND FOBIKS MUST BE REPLACED, SO I DON'T FELL GOOD BECAUSE THEY DIDN'T FIX THE PROBLEM. I TRIED TO CONTACT RECALLS.MOPAR.COM BY CHAT, AND THEY COULD NOT HELP ME. I ASK THE PALMER WORKER AND HE JUST SAY THAT UPDATE IS ENOUGH, BUT THE REPORT SAYS MUST BE REPLACED.

02/15/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

MILEAGE: 100,000 THE ENGINE WILL CUT OUT WHILE DRIVING. DASH LIGHTS WILL FLASH, WARNING CHIME WILL BEEP, AND THE VEHICLE WILL REV AND LURCH FORWARD BEFORE DYING. THIS LEAVES THE CAR AT A COAST. WHEN THE VEHICLE IS BROUGHT TO A STOP, IT RESTARTS WITHOUT A PROBLEM. HAS HAPPENED IN COLD AND WARM WEATHER ALIKE.. HAS HAPPENED WHILE COASTING, BRAKING, AND ACCELERATING. MOST STALLS HAVE BEEN WHILE DRIVING STRAIGHT IN THE CITY. NO HIGHWAYS STALLS TO DATE . CAUSE: UNKOWN; WE HAVE NOT BEEN ABLE TO REPRODUCE THE EVENT RELIABLY, THOUGH IT NOW OCCURS WITH SOME FREQUENCY (E.G. DRIVING MORE THAN 20 MIN). I SUSPECT THE POWER CONTROL MODULE (PCM) OR THE IGNITION SWITCH SOMEHOW MOVING BETWEEN ON AND ACCESSORY MODES. AVAILABLE DATA: ISSUES SIMILAR TO THIS ONE CAN BE FOUND ON FORUMS, IT DOES NOT SEEM THAT MANY HAVE BEEN ABLE TO RESOLVE THE PROBLEM, DESPITE REPLACE THE COMPUTER AND ALTERNATOR.

02/13/2019
Components: STEERING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

CAN SHUT OFF WHEN DRIVING I HAVE TO COME TO A FULL STOP PUT IN PARK AND TURN IT BACK ON. WHILE THIS HAPPENS YOU LOSE ALL-POWERFUL NO BRAKES NO STARTING NO GAS. VERY SCARY I WAS TRAVELING AROUND 45MPH WHEN IT SHUT OFF THIS TIME I WAS COMPLETELY IN HEAD ON LANE WHEN I WAS ABLE TO STEER IT BACK. *TR

02/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D13AR******
Summary

WHILE DRIVING A BURNT PLASTIC SMELL WAS PRESENT. WAS UNSURE IF THE SMELL WAS COMING FROM INSIDE OR OUTSIDE THE VEHICLE. PARKED VEHICLE, TURNED OFF IGNITION, LEFT VEHICLE OUT OF SIGHT FOR AN ESTIMATED 5 MINUTES, VEHICLE WAS STATIONARY FOR THE REST OF INCIDENT. UPON RETURN TO THE VEHICLE THE REAR CARGO AREA WAS FILLING WITH SMOKE. SMOKE APPEARED TO BE GENERATING FROM THE REAR DRIVER SIDE CARGO AREA, BEHIND THE 3RD ROW SEATS. ENTERED VEHICLE, REMOVED PERSONAL ITEMS, ATTEMPTED TO OPEN REAR CARGO HATCH AND HATCH WOULD NOT OPEN. AT THIS POINT THE SMOKE HAD COMPLETELY FILLED THE INTERIOR CABIN AND FLAMES ENGULFED THE VEHICLE. THE INTERIOR WAS COMPLETELY BURNED UP.

02/11/2019
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

BAD STRUTS BAD BRAKES

02/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

THE SPEEDOMETER FLATLINES AND THE LIGHTS FLICKER INDICATING 'BRAKES, TRACTION CONTROL, ABS, BATTERY, TEMP, AND DIRECTION'. A WARNING DINGS AND IT GOES ON AND OFF A FEW TIMES WITH ALL THE FLICKERING. PULL ONTO THE SIDE OF THE ROAD AND UPON APPLYING BRAKES TO A FULL STOP THE CAR FEELS LIKE IT STALLS AND THEN COMES BACK IN WITHOUT ASSISTANCE. NOW THE CLOCK HAS RESET TO 12:00. TURN OFF CAR AND RESTART ALL CLEAR FOR NOW. ALL IS WELL UNTIL IT RANDOMLY HAPPENS AGAIN. SCARY WITH KIDS IN THE CAR OR IN THE WINTER. NOT COOL DODGE....NOT COOL AT ALL!

01/17/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGBG5CR******
Summary

THE VAN STARTED RANDOMLY SHUTTING DOWN/TURNING OFF/STALLING (HOWEVER YOU WANT TO TERM IT) WHILE IN DRIVE AND IN MOTION. HAPPENS AT ANY SPEED, ANY ROAD CONDITIONS, ALL GAS LEVELS, AND ANY TEMPERATURE. LAST OCCURRENCE WAS 4 TIMES IN LESS THAN 10 MINS. 3 SEPARATE MECHANICS HAVE NO IDEA WHAT'S WRONG AND SINCE IT CAN'T BE PRODUCED AT WILL, THEY ARE UNABLE TO DIAGNOSE. IT'S ONLY A MATTER OF TIME BEFORE SOMETHING HAPPENS AND RESULTS IN AN ACCIDENT. THIS HAS BEEN ONGOING SINCE SEPTEMBER 2018.

01/15/2019
Components: ENGINE
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN SENSOR FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

01/11/2019
Components: STRUCTURE
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE DRIVER'S SIDE SLIDING DOOR MALFUNCTIONED AND COULD NOT BE OPENED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (BOB MARIANO DODGE, 146 MANCHESTER ST, CONCORD, NH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 132,000.

01/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4D3AR1******
Summary

THE HANDLES ON THE PASSENGERS DOORS ARE BROKE I CAN NOT USE THE SLIDING DOORS THERE IS NO RUST AROUND THE HANDLES. TO ME THIS IS VERY HAZARDOUS WITH TWO SMALL CHILDREN AND ONE IS AUTISTIC. I BELIEVE THE HANDLES WERE DESIGNED POORLY AND NOT PUT ON RECALL. I WOULD LIKE SOMETHING DONE ABOUT THIS.

01/08/2019
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/12/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). WHILE DRIVING AT UNKNOWN SPEEDS IN THE RAIN, WATER ENTERED THE VEHICLE AND THE DRIVER'S SIDE DOOR AND VENT SWITCH CAUGHT FIRE. THE CONTACT EXTINGUISHED THE FIRE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 124,367.

12/27/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

I WAS DRIVING AT APPROXIMATELY 45-50 MPH AND ALL THE WARNING LIGHTS CAME ON AND IN THE NEXT SECOND THE CAR JUST LOST ALL POWER. NOTHING! I PULLED OVER AND IT STARTED ABOUT 5 MINUTES LATER. HAVING TO DRIVE AN HOUR BACK HOME ON THE HIGHWAY WAS SCARED AND MY FATHER BEING A DISABLED VET - THIS IS THE VEHICLE THAT IS USED.

12/20/2018
Components: STRUCTURE
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

THE DRIVER SIDE SLIDING DOOR WILL NOT OPEN. IT DOES NOT RESPOND TO THE FOB NOR TRYING TO MANUALLY OPEN IT. THE LOCK IS COMPLETELY STUCK AND NEITHER HANDLE OPENS THE DOOR.

12/19/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

1 PUSH CRUISE CONTROL BUTTON 6-12 TIMES TO GET IT ON.WHEN CAR ON HIGHWAY 2 AUTO DOOR SENIOR IS HITTING RUBBER RAIL GUIDE AN STOPS DOOR FROM SHUTTING . SOMETIMES DRIVER SIDE SIDE DOOR HANGS UP WON'T OPEN MOST TIME WHEN ITS COLD OUT. HAPPENS IN PARKING LOT . BEEN GOING OFF AND ON SINCE 06 23 2016

12/03/2018
Components: EXTERIOR LIGHTING
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

HEADLIGHTS FAILED AFTER DRIVING APPROXIMATELY 30 MINUTES. WHEN TURNED OFF AND BACK ON, THEY WOULD BLINK FOR TWO OR THREE TIMES THE REMAIN OFF. AFTER ABOUT 30 MINUTES I RETURNED TO THE CAR AND THEY TURNED ON NORMALLY AND WORKED FOR ABOUT 9 MILES BEFORE FAILING AGAIN. AFTER ABOUT 5 MINUTES OF RESTARTING AND RETRYING THE LIGHTS THEY WORKED AGAIN FOR ANOTHER 8 MILES THEN FAILED AGAIN. REPEATED PROCESS AND WAS ABLE TO DRIVE ABOUT 20 MILES HOME WITH NO MORE FAILURES. SAME FAILURE OCCURRED AGAIN YESTERDAY (ABOUT 4 DAYS AFTER FIRST INCIDENT). THIS TIME THERE WERE MULTIPLE FAILURES IN 12 MILES. ALL FAILURES OCCURRED WHILE THE VEHICLE WAS IN MOTION.

12/01/2018
Components: STEERING,ENGINE
Incident Date: 11/27/2018
Crash: No
Fire: No
Summary

VAN STALLS WHILE DRIVING- NO STEERING, ETC

11/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

WHILE DRIVING, CARS ENGINE TURNS TO ACCESSORY, NO POWER STEERING. HAVE TO STOP CAR AND RESTART. THIS IS AN ISSUE WITH THE WIN MODULE AND KEY FOB IGNITION AND SHOULD HAVE BEEN PART OF A RECALL BUT, IT SLIPPED THROUGH THE CRACKS AND THE MANUFACTURER WILL NOT REALIZE THE FACT THAT MY CAR WAS BUILT ON MAY 26TH 2010 AND SHOULD HAVE A RECALL APPLIED TO VEHICLES BUILT THROUGH JUNE 18, 2010. WHICH MINE WAS BUT, MY VIN NUMBER REPORTS NO ISSUE. I'VE CONTACTED DODGE AND THEY HAVE NOT AUTHORIZED THE DEALERSHIP TO COVER ANY COSTS. THIS HAS ALMOST CAUSED ACCIDENTS 3 TIMES NOW. IT SICKENS ME HOW BIG DEALERSHIPS CAN GET AWAY WITH NEGLIGENCE AND ALLOW POSSIBLE DEATHS BECAUSE OF MISTAKES AND NOT FOLLOWING PROPER RECALL PROCEDURES. SHOP WON'T GET ME IN UNTIL WEEKS LATER AND WILL NOT DO ANYTHING UNTIL THEY CHARGE ME DIAGNOSTIC FEES EVEN THOUGH THIS IS/WAS A KNOWN ISSUE. I'VE WASTED HOURS ON THE PHONE WITH DODGE AND THE DEALERSHIP AND I'M SURE THE DEALERSHIP IS ABOUT TO RIP ME OFF WITH DIAGNOSTIC FEES TRYING TO REPLICATE THIS KNOWN ISSUE. PLEASE FORCE DODGE TO RE-INVESTIGATE THEIR WORK OF THE RECALLS OF THIS MODEL BEFORE OTHER PEOPLE WITH THIS MISSED RECALL ISSUE GET HURT. HERE IS SOME INFORMATION WHICH MAY HELP SPEED UP THIS PROCESS: NHTSA CAMPAIGN NUMBER: 14V373000 NHTSA CAMPAIGN NUMBER: 11V139000 THANK YOU IN ADVANCE FOR YOUR TIME AND EFFORTS. SINCERELY, (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

11/24/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

THIS IS A 4.0 ENGINE, AND WILL DIE OUT EVERY TIME IN TRAFFIC, EVERY TIME (REGARDLESS OF OUTSIDE TEMPERATURE OR DAMPNESS). IT WILL RESTART, BUT CAN FEEL IT STILL WANTS TO CUT OUT, AS THE TACHOMETER BOUNCES AROUND TO 500 RPM, AND SOMETIMES ALMOST ZERO, THEN 'CATCHES ITSELF' TO A NORMAL IDLE. THIS IS ESPECIALLY CONCERNING BECAUSE I LIVE NEAR A CURVED ROAD THAT DROPS OFF INTO A RAVINE, AND FOR THIS REASON, MY WIFE WON'T DRIVE IT ANYMORE. THIS PROBLEM HAS HAPPENED AT SPEEDS 10-40 MPH. IT DIES OUT (AGAIN REGARDLESS IF COLD OR WET OUTSIDE). I CAN RESTART THE VEHICLE, AND WON'T DIE AGAIN, UNTIL THE ENGINE GETS COLD AGAIN (USUALLY 3 HRS.). IT IS UNBELIEVABLE THAT ONCE IT RESTARTS, IT NEVER HAPPENS MULTIPLE TIMES IN SAME OCCURRENCE. SOMETHING IS TELLING IT TO SHUTDOWN, WHICH IS DANGEROUS. NO POWER STEERING AND BRAKES HAVE TO BE PUSHED HARD (NO POWER, AND IS WHY MY WIFE WON'T DRIVE IT). I HAD THIS DIAGNOSED AT M&W SERVICE CENTER (A HIGHLY RATED PLACE). BROOKFIELD DODGE WAS OVERBOOKED, AND I FELT I NEEDED TO GET IT ADDRESSED ASAP. I PAID THE DIAGNOSTICS FEE. THEY RECALIBRATED THE THROTTLE AND CLEANED THE FUEL INJECTION SYSTEM. THEY SAID THIS A GREAT RUNNING VEHICLE.THERE IS NOTHING LEFT TO DO. I ALREADY HAVE $370 INVESTED IN THIS PROBLEM, IT DIDN'T FIX IT. PRIOR TO THE ISSUE, THE TIMING BELT AND SPARKPLUGS WERE REPLACED. IT RAN GREAT FOR SEVERAL MONTHS AFTER THOSE COMPONENTS WERE DONE. I HAVE HAD THIS PROBLEM FOR THE LAST 4 WEEKS. I AM GOING TO HAVE TO TAKE THIS TO BROOKFIELD DODGE, AND PAY THE DIAGNOSTIC FEE AGAIN, AND HOPE THEY FIND THE PROBLEM. IT IS AMAZING TO SEE THAT THERE ARE ACTUALLY DOZENS OF COMPLAINTS ON-LINE JUST LIKE MINE, AND THEY ARE SAYING THE PROBLEM HAS NOT BEEN FOUND. THIS IS NOT GOOD NEWS FOR A VEHICLE THAT IS SUPPOSED TO BE SAFE FOR THE FAMILY. IT SEEMS TO BE ENGINEERED TO SHUTDOWN, INSTEAD OF JUST NOT START, WHICH IS DANGEROUS, SINCE 10/25/2018.

11/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE INDEPENDENTLY STARTED AND THE POWER SLIDING DOOR OPENED SIMULTANEOUSLY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND THAT THE VEHICLE WAS NOT SUBJECT TO A REMOTE START. ON ONE OCCASION, THE CONTACT WORE THE KEY AROUND HIS NECK TO AVOID ACCIDENTALLY CAUSING THE FAILURE. THE CONTACT STATED THAT THE VEHICLE'S HANDICAP RAMP WAS OPEN AS WELL WITHOUT BEING PROMPTED. PRIOR TO THE FAILURES, PATTERSON CHEVROLET (1611 US-259 BUS, KILGORE, TEXAS 75662, (903) 218-4651) REPROGRAMMED THE ECM AND REPLACED THE KEY FOBIKS IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE RECENT FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000. THE VIN WAS NOT AVAILABLE.

11/18/2018
Components: CHILD SEAT
Incident Date: 11/13/2018
Crash: No
Fire: No
Summary

GOT DIONO RADIAN RXT BACK IN SPRING OF 2018. THE STRAPS COME LOOSE EASILY FROM 3 YEAR OLD PUSHING ON THEM. HAVE TRIED CONTACTING COMPANY FOR A WEEK ON EMAIL, FACEBOOK AND PHONE. I DON'T HEAR BACK ANYTHING FROM THEM TO REMEDY THIS,.

11/14/2018
Components: ENGINE
Incident Date: 11/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

MY VEHICLE HAS STOPPED RUNNING WHILE DRIVING 3 DAYS IN A ROW WHICH HAS CAUSED CLOSE COLLISIONS. I HAVE LOST MY TRUST IN MY "FAMILY SAFE VAN". I LOOSE CONTROL OF MY POWER STEERING AND HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND PUT MY VEHICLE IN PARK/NEUTRAL AND THEN RESTART IT. I'VE READ NUMEROUS ONLINE POSTS ABOUT THIS PROBLEM AND I BELIEVE SOME OF THESE MODELS HAVE ALREADY BEEN RECALLED BECAUSE OF THE IGNITION SWITCH FAILING. I'M UNHAPPY THAT THE MANUFACTURER HASN'T DONE WHAT THEY ARE SUPPOSED TO DO AND CONTACTED THE CONSUMER AND REPORTED THIS ISSUE TO THEM PROPERLY. THIS WILL CAUSE ACCIDENTS AND ISN'T SAFE. I'VE READ MULTIPLE POSTS ONLINE WHERE THE DEALERSHIP/DODGE HAS INFORMED MULTIPLE PEOPLE THAT NOTHING IS WRONG WITH THEIR VEHICLE BECAUSE THEY CAN'T REPLICATE IT. WHAT EVER HAPPENED THAT THE CUSTOMER IS ALWAYS RIGHT? PLEASE HELP ME MAKE SURE DODGE TAKES CARE OF THIS SAFETY RECALL BEFORE IT CAUSES INJURY/DEATH TO MULTIPLE FAMILY'S THAT THIS ISSUE COULD HAPPEN TO THEM WHEN THEY LEAST EXPECT IT BECAUSE IT IS SUPPOSED TO BE A FAMILY SAFE VEHICLE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

11/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

REMOTE DOES NOT WORK. TO UNLOCK MY DOORS I HAVE TO TAKE THE KEY OUT. I CAN NOT USE ANY OF THE FEATURES AT ALL. I DO NOT HAVE$250 TO GET A REMOTE THAT IS OBSURD.!!!!

10/31/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

HEADLIGHTS GO OUT UNEXPECTEDLY, IT HAS HAPPENED WHILE DRIVING AND WHILE STANDING STILL. FOG LIGHTS AND RUNNING LIGHTS WORK BUT HEADLIGHTS DO NOT. IF THEY ARE WORKING AND YOU TURN ON THE BRIGHTS THEY GO OUT AND THEY GO ON AND OFF BY THEMSELVES.

10/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITH NO WARNING. THE VEHICLE WAS NOT DIAGNOSED YET BY THE DEALER ELK GROVE DODGE CHRYSLER JEEP (8575 LAGUNA GROVE DR, ELK GROVE, CA 95757, (916) 405-2600) WHO WAS NOTIFIED OF THE FAILURE. THE DEALER AND THE MANUFACTURER BOTH STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY ELECTRICAL SYSTEM RECALL CAMPAIGNS AND PROVIDED NO REMEDY OTHER THAN THE DEALER REPAIRING THE VEHICLE WHICH WAS UNACCEPTABLE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED YET. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

10/29/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STOPPED AND TURNED OFF, THE KEY FOB COULD NOT BE PULLED OUT. ALSO, THE SHIFTER DID NOT CLICK AND CAUSED THE VEHICLE TO ROLL FORWARD. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE MORLAN CHRYSLER DEALER (573- 388-3331, 374 SIEMERS DR, CAPE GIRARDEAU, MO 63701) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,999.

10/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4CN1AE2AR******
Summary

MY CAR ENGINE WOULD TURN BUT NOT START INTERMITTENTLY OR STALL. CHECKING THE INTERNET, I DISCOVERED IT IS A CHRONIC PROBLEM WITH THESE VEHICLES, WHERE THE FUEL PUMP RELAY GOES BAD. I MADE A TEST CABLE W/LED TO MONITOR MY FUEL PUMP RELAY AND IT CONFIRMED THAT THIS IS THE ISSUE. I SEE THAT LATER MODELS HAVE KITS AVAILABLE TO ADDRESS THE IDENTICAL ISSUE, BUT FOR SOME REASON DO NOT APPLY TO MY MODEL/YEAR,

10/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER THE FAILURE OCCURRED. PROVIDENCE AUTO (717-284-9900, LOCATED AT 796-804 LANCASTER PIKE, QUARRYVILLE, PA 17566) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE DEALER ADVISED THE CONTACT TO CHANGE THE BATTERY TERMINAL. THE CONTACT HEEDED THE DEALER'S ADVICE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

09/29/2018
Components: ENGINE
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

MY VAN WILL CUT OFF WHILE DRIVING DOWN THE ROAD AND I LOOSE CONTROL OF STEERING AND BRAKES.

09/28/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

"TAKATA RECALL" 2010 DODGE GRAND CARAVAN 4.0 SXT . POWER SHUTTING DOWN WHILE DRIVING ON A CITY STREET . LIGHTS FLASHING ON AND OFF IN THE DASH. NO CHECK ENGINE LIGHTS COMING ON. NO CODES SHOWING WHEN DIAGNOSED. HAS HAPPENED 3 TIMES IN THE LAST WEEK

09/17/2018
Components: WHEELS
Incident Date: 09/14/2018
Crash: No
Fire: No
Summary

THANKS TO BAD ENGINEERING...I HAD A TIRE PRESSURE SENSOR BREAK APART FROM MY WHEEL AND CAUSED A BRAND NEW TIRE TO BLOW ON THE HIGHWAY. THE THREADS ON THE PRESSURE SENSOR ARE MADE OF ALUMINUM AND THE WHEEL IS A STEEL ONE. SO, IN ESSENCE, A PART MADE FOR MY SAFETY CAUSED AN ACCIDENT. YIKES!!! THIS IS NOT RIGHT.

09/17/2018
Components: WHEELS
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

I HAD A TIRE BLOW ON THE HIGHWAY WHEN THE TPMS CAME LOOSE BECAUSE OF CORROSION.

09/03/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

WHILE DRIVING AT NIGHT ON A BACK ROAD THE HEADLIGHTS SUDDENLY SHUT OFF EVER THING ELSE WAS FINE LUCKLY I HAD MY FOG LIGHTS ON BECAUSE IT WAS A DARK ROAD . I COULD NOT GET THE HIGH OR LOW BEAMS TO WORK SO DROVE HOME WITH JUST THE FOG LIGHTS .

08/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

I HAVE HAD THE BATTERY AND ALTERNATOR REPLACED. A FEW DAYS AFTER THE ALTERNATOR WAS INSTALLED, THE CAR WOULD NOT START AGAIN. NOR THE NEXT DAY. THE MECHANIC KEPT THE CAR FOR TWO DAYS AND COULD NOT REPLICATE IT NOT STARTING. A FEW DAYS LATER IT WOULD NOT START AGAIN, AND IT CONTINUES TO NOT START INTERMITTENTLY. ALL DIAGNOSTICS COME BACK FINE. THE LEFT SLIDING DOOR WORKS INTERMITTENLTY AND THE WINDOW ON THE SAME DOOR WOULDN'T CLOSE, BUT NOW DOES. THE ABS/STABILITY LIGHT WAS ON SOLID, BUT IS NOW OFF.

08/16/2018
Components: ENGINE
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. ALSO, WHILE REVERSING, THE VEHICLE WOULD SEIZE AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE FOR IT TO OPERATE PROPERLY. THE VEHICLE WAS TAKEN TO BYFORD CHRYSLER DODGE JEEP RAM DUNCAN (8703 US-81, DUNCAN, OK 73533, (580) 255-2067), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURES RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 157,000.

08/15/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

VEHICLE DIES WHEN GOING DOWN ROAD OTHER SOURCES SHOW A RECALL FOR THE 2010 CARAVAN

07/25/2018
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

2010 DODGE GRAND CARAVAN. CAR SHUTS DOWN WHILE DRIVE. CAUSES TO HAVE NO STEERING OR BRAKES. NO WARNING BEFORE IT HAPPENS. ON STREET MOVING. UNKNOWN OF WHAT IS ACTUALLY HAPPENING OR WHY IT IS DOING THIS. *TT *TR

07/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2018
Crash: No
Fire: No
Summary

INSERTED & TURNED IGNITION KEY. GOT "CLICK" SOUND BUT CAR DID NOT START.

07/19/2018
Components: SERVICE BRAKES
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

REAR CALIPERS CONTINUE TO SEIZE EVEN AFTER REPAIR AND REPLACEMENT. THIS CAUSES THE REAR BRAKES TO GRIND DOWN THE PADS AND ROTORS. A QUICK ONLINE SEARCH REVEALED OVER 200 CONSUMERS WITH THE SAME COMPLAINT. SOME OF THE EXAMPLES WERE BEFORE THE VEHICLE EVEN HAD 50K ORIGINAL MILES. THIS DOES NOT SEEM TO BE A RANDOM ISSUE BUT RATHER A DESIGN FLAW THAT THE CONSUMER SHOULD NOT BE LIABLE FOR .

07/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 45 MPH, ALL THE WARNING INDICATORS ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE MILEAGE GAUGE FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS TAKEN TO NAPLES DODGE CHRYSLER JEEP RAM (6381 AIRPORT PULLING RD N, NAPLES, FL 34109, (239) 594-2100) WHERE DIAGNOSTIC TESTING WAS COMPLETED ON THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

06/26/2018
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

WHEN DRIVING DOWN THE ROAD AT ANY SPEED VEHICLE WILL SHUT OFF RANDOMLY WITH LOSING POWER STEERING AND BRAKES. HAVE TO PULL OVER AND RESTART IT AND IS FINE. HAD THE R03 RECALL DONE BEFORE. SAFETY ISSUE IS IT'S HARD TO CONTROL AND BRAKE WITHOUT CRASHING.. IT'S HAPPEBING MORE AND MORE. STARTED OUT JUST MAYBE ONCE OR TWICE NOW IT CAN HAPPEN 3-4X IN ONE TRIP OF 20 MIN DRIVE

06/25/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

I HAVE HAD TO REPLACE THE CATALYTIC CONVERTER 3 TIMES ALREADY. I WENT THIS MONTH TO GET A SAFETY INSPECTION AND WAS TOLD IT IS THE CATALYTIC CONVERTER AGAIN. DO YOU HAVE A RECALL ON CATALYTIC CONVERTER FOR THIS VEHICLE?

05/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

I HAVE HAD MY VAN SWITCH NOT TURN AND THEN GET STUCK IN THE ACC/ON POSITION AND HAVE HAD MY KEY REPLACED. I AM NOW HAVING THE SAME PROBLEM AGAIN AND HAVE READ THAT THE 2010 DODGE GRAND CARAVAN WAS SUPPOSE TO BE IN THE RECALL FOR THE SWITCH, BUT I HAVE BEEN TOLD THAT IT IS NOT. I AM HAVING TO LEAVE MY KEY IN THE SWITCH IN ORDER TO DRIVE THE VAN BECAUSE THE SWITCH WILL NOT RECOGNIZE THAT IT IS IN PLACE AND TURNED TO THE ON POSITION.

05/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE MAKING A LEFT TURN, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AFTER A FEW ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LAKELAND CHRYSLER JEEP DODGE RAM, 31 HADLEY RD, GREENVILLE, PA 16125) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

05/10/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

FEW JUST A FEW OF ORIGINAL PURCHASE THE ENGINE STARTED TO KILL FOR NO APPARENT REASON. IT WAS TAKEN TO THE DEALER MANY TIMES, THEY SAY THEY COULD NOT FIND A PROBLEM. FINALLY THERE WERE A FEW RECALLS. PROBLEM OF ENGINE KILLING WAS SOLVED, BUT THEN ALL ELECTRICAL COMPONENTS WOULD KILL, TOOK TO DEALER SEVERAL TIMES, AGAIN THEY NO INDICATION OF AN EVENT. NOT TILL AFTER IT WAS OUT OF WARRANTY AND THE EXIST PROBLEMS CONTINUED DIDTHEY SAY THEY FOUND THE PROBLEM, THEY SAID IT WAS THE TIMP. REPLACED FOR $1200.00, W 24 MONTH WARRANTY ON NEW TIMP. NO THAT NEW TIMP IS ACTING UP. KILLS ALL ELECTRICAL AND ENGINE, WHEN TAKEN TO DEALER, NATURALLY NO RECORD OF EVENTS IN STORAGE UNIT. THIS HAPPENING RANDOM FOR NO APPARENT REASON.SERIOUS SAFETY PROBLEM.

05/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

DURING COLD WEATHER VEHICLE WILL SHUT OFF WHILE DRIVING, USUALLY HAPPENS WITHIN FIRST 5-15 MINUTES AT LOW SPEED WITH COLD OR COOL ENGINE. IT HAPPENS WHILE DRIVING STRAIGHT OR TURNING. THERE IS NO WARNING, NO SHUDDER, AND NO ENGINE ERROR LIGHT. IMMEDIATE LOSS OF POWER STEERING AND POWER BREAKS. MANY REPORTS ONLINE FROM OTHER OWNERS. NO ISSUES IN WARMER WEATHER. LOCAL DEALER COULD NOT REPLICATE ISSUE AFTER HOLDING VEHICLE FOR 3 CONSECUTIVE DAYS.

04/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

2010 DODGE GRAND CARAVAN SXT 4.0L HAS STALLED 4 TIMES WHILE DRIVING SPEEDS OF 15MPH, 30MPH AND TWICE AT 45MPH. WHEN THE VEHICLE STALLS YOU LOSE POWER STEERING AND POWER BRAKES. THE RADIO STILL WORKS AND THE ONLY THING THAT APPEARS ON INSTRUMENT PANEL IS THE STABILITY CONTROL LIGHT. THE FIRST TIME IT HAPPENED I PULLED OVER AND RESTARTED THE CAR, NOW I SHIFT INTO NEUTRAL AND RESTART. I HAVE HAD 2 RECALLS COMPLETED ON IGNITION SWITCH AND I ONLY USE THE ONE KEY SO IT IS NOT THE WEIGHT OF KEY CHAIN. THIS IS SUPPOSED TO BE A FAMILY CAR AND NOW MY WIFE WILL NOT DRIVE FOR FEAR OF THIS HAPPENING WITH KIDS IN VEHICLE AND CAUSING AN ACCIDENT. COME ON CHRYSLER/DODGE YOUR BETTER THAN THIS... WELL AT LEAST I THOUGHT YOU WERE! I HAVE AN APPOINTMENT BUT I KNOW I WILL GET A RUN AROUND AND NO ONE WILL HAVE EVERY HEARD ABOUT THIS PROBLEM, BUT ITS ALL OVER EVERY FORUM DISCUSSION.

04/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE IGNITION KEY AUTOMATICALLY TURNED INTO OFF MODE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO CONTINUE DRIVING. THROUGH RESEARCH, THE CONTACT FOUND NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) THAT MATCHED THE SYMPTOMS BEING EXPERIENCED; HOWEVER, THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 58,000.

04/24/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

WHILE DRIVING ON A DRY ROAD, THE LIGHT ON THE DASH BOARD WENT ON TO INDICATE THE CAR WAS SLIDING... THE STEERING WHEEL LOCKED UP, I HAD NO BRAKES, I HAD TO GLIDE TO A STOP. THIS HAPPENED 4 TIMES IN ONE DAY. I WAS ABLE TO GLIDE TO A STOP, SHUT THE VAN OFF, RESTART IT ONLY FOR IT TO HAPPEN AGAIN. I TOOK IT TO MY MECHANIC WHO STATED IT WAS A COMPUTER CHIP ISSUE AND THAT I WOULD HAVE TO GO TO A DEALER TO GET IT FIXED FOR APPROX $1,800.00. I COULD'VE SERIOUSLY INJURED AND/OR KILLED MYSELF AND THOSE AROUND ME.

04/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DX0AR******
Summary

WHILE DRIVING THE ENGINE SHUTS OFF FOR NO REASON ,I PUT IN NEUTRAL AND RE-START THE ENGINE.THIS IS GETTING VERY ANNOYING & IS A SAFETY HAZARD.I PHONED DODGE AND THEY SAID THAT IT OUT SIDE OF THE RECALLED DATED WHICH IS 1 MONTH .PHIL WINNIPEG MB CANADA

04/05/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN OF LAREDO (2701 BOB BULLOCK LOOP, LAREDO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

03/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

WHEN STARTING THE VEHICLE ABOUT 3 MONTHS AGO THE VAN BEGAN TO STALL IMMEDIATELY AFTER IT STARTED. TODAY WHILE DRIVING THE VAN SHUT OFF ON ME AT A STOP. TRIED SEVERAL TIMES TO GET IT RESTARTED BUT AFTER A FEW MINUTES IT FINALLY STARTED. NO ONE WAS INJURED OR DAMAGE. I BEGAN LOOKING THROUGH RECALLS FIR THE WIN MODULE AND FOUND THERE WAS ALREADY A RECALL FOR 2009 AND 2010 DODGE GRAND CARAVANS.

03/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

WHEN DRIVING ALONG THE VEHICLE JUST SHUTS OFF

02/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/26/2017
Crash: No
Fire: No
Summary

VEHICLE HESITATED WHILE ACCELERATING, JERKING FEELING IN THE VEHICLE WHILE DRIVING, CRUISE CONTROL WOULD NOT ALWAYS ENGAGE, FLASHING IF CHECK ENGINE LIGHT. NOW, CAR WON'T START AT ALL.

02/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT INQUIRED ABOUT A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER ON VARIOUS OCCASIONS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STEW HANSEN CHRYSLER JEEP DODGE RAM (12103 HICKMAN RD, URBANDALE, IA) WHERE IT WAS DIAGNOSED THAT THE WIN MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 33461717. NO FURTHER ASSISTANCE WAS OFFERED AND THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

02/26/2018
Components: ENGINE
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

WHILE DRIVING MY 2010 DODGE GRAND CARAVAN VAN IN THE CITY LIMITS, WHEN I HIT THE BRAKE TO SLOW DOWN OR TO ANTICIPATE TO STOP, THE ENGINE SHUTS OFF WHILE THE CAR IS STILL IN MOTION. THE RADIO, LIGHTS AND AIR CONDITIONER DO NOT SHUT DOWN *(THEY STAY ON). WHEN THIS HAPPENS, I TAKE OUT THE KEY, REINSTALL IT BACK TO THE IGNITION SWITCH AND CRANK IT TO TURN THE ENGINE ON AND IT DOES TURN ON. THIS IS HAPPENING EVERYDAY, AT LEAST TWICE PER DAY.

02/20/2018
Components: POWER TRAIN
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

'TAKATA RECALL' WHEN DRIVING AT SPEEDS OF 55-60 . THEN APPLYING THE BRAKE QUICKLY TO STOP THE TRANSMISSION JUMPS FORWARD AT TIMES. ALSO ON OCCASIONS THE WHEN DRIVING THE VEHICLE FOR A HOUR OR SO , IF YOU APPLY THE BRAKE WHEN AT A LIGHT OR STOP SIGN THE VEHICLES R.P.M WILL IDLE AT 2-2.5 AS OPPOSED TO 1-1.5 . FEELING AS THOUGH IT'S LUNGIN YOU FORWARD.. I HAVE A WARRANTY ON THIS VEHICLE WHICH IS UP ON 2-26-18 . THIS VEHICLE ONLY HAS 83,000 MILES ON IT . HOPEFULLY THIS TIME THEY FIX THE ISSUE. I HAVE OWNED TWO OTHER DODGE VANS AND THEY ALL HAVE HAD THE SAME ISSUE. BUT DUE TO THE FACT , THERE ARE NO CHECK ENGINE LIGHTS ON THEY NEVER CATCH THE ISSUE. SO IT'S NOT UNTIL MY WARRANTY RUNS OUT AND I HAVE TO PAY OUT OF POCKET THAT THEY FIND THE ISSUE. IM FRUSTRATED DUE TO THE FACT , AFTER YOU AD THE COST OF OWNERSHIP AND THE PLACE THAT SOLD YOU THE CAR , SAYS THEY CAN'T DUPLICATE PROBLEM. SOUNDS LIKE THEY DON'T WANT TO EAT THE COST OF THE REPAIR. ALSO SOUNDS LIKE ONCE YOU SIGN ON THE DOTTED LINE , THEY COULD CARE LESS WHAT HAPPENS!JUST VENTING ....

02/19/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

THE VAN SHUTS OF RANDOMLY AND LOSES POWER STEERING AND BRAKES. THIS HAS OCCURRED MULTIPLE TIMES. MULTIPLE VISITS TO MECHANIC HAVE FAILED TO FIND A SOLUTION. BASED ON ONLINE POSTINGS, THIS APPEARS TO BE A ROUTINE PROBLEM THAT DODGE HAS FAILED TO ADDRESS.

02/16/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS PLACED IN NEUTRAL AND STARTED TO REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. AN UNKNOWN DEALER LOCATION WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS; THEREFORE, HE WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 152,000.

02/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

THERE IS A PROBLEM WITH MY WIRELESS IGNITION NODE (WIN) THAT CAUSES MY VAN'S ENGINE TO SHUT OFF RANDOMLY WHILE IT IS BEING DRIVEN. THIS HAS HAPPENED AT LEAST 25 TIMES OVER THE PAST TWO YEARS, DURING TIMES OF HIGH SPEED, LOW SPEED, AND STOPPED AT INTERSECTIONS. THERE IS ZERO WARNING AND THE ISSUE DOES NOT TRIGGER ANY CHECK ENGINE LIGHT. THERE IS A RECALL RELATED TO THIS EXACT ISSUE (R03/NHTSA 14V-373) THAT HAS ALREADY BEEN ISSUED FOR "MOST" 2010 DODGE GRAND CARAVANS, BUT I AM TOLD MY VIN DOES NOT QUALIFY! THIS RECALL MUST BE UPDATED TO INCLUDE ALL 2010 DODGE GRAND CARAVANS AS SOON AS POSSIBLE. THE REPAIR NEEDED TO CORRECT THE PROBLEM IS OVER $1000 AND THIS ISSUE POSES A SIGNIFICANT SAFETY HAZARD!

02/10/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

MY DODGE GRAND CARAVAN, 2010, HAS STARTED CUTTING OFF ON ME WHILE DRIVING. MY STABILIZER LIGHT COMES ON, RPMS DROP TO 0, AND I LOSE MY POWER STEERING ALONG WITH LOW BREAK REACTION. I FEEL THIS IS VERY UNSAFE. I HAVE CHANGED SEVERAL SENSORS TO NO AVAIL. I STARTED DOING RESEARCH AND FOUND THAT THEY HAVE SAFETY RECALL L25. CALLED MY LOCAL DODGE DEALERSHIP TO SET UP THE REPAIR, ONLY TO FIND OUT MY VAN WAS NOT INCLUDED IN THE RECALL, EVEN THOUGH IT IS IN THE ALOTTED YEARS (2008-2010). WHAT AM I SUPPOSED TO DO. THIS COULD EASILY CAUSE A WRECK

01/26/2018
Components: SERVICE BRAKES
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

I HAVE OWNED MY DODGE CARAVAN SINCE APRIL 2016 AND HAVE NEEDED 3 EXTENSIVE BRAKE JOBS TOTALING OVER $3,000 WHICH INCLUDED NEW PADS, ROTORS AND CALIPERS. I HAVE READ ON OTHER SIGHTS I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM WITH THE SAME VEHICLE. I AM ABOUT TO TAKE MY VEHICLE IN FOR THE FORTH TIME AND AM VERY FRUSTRATED WITH THIS PROBLEM. I DRIVE MY FOUR CHILDREN AROUND IN THIS VEHICLE AND NEED IT TO BE SAFE. THAT IS WHY I ORIGINALLY BOUGHT THIS VEHICLE. NO BRAKES ARE NOT SAFE.

01/26/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE ELECTRONIC CONTROL SYSTEM WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY, BRAKING, AND ACCELERATION SEIZED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE CONTACT DROVE HOME. THE VEHICLE WAS TAKEN TO NICHOLS DODGE IN BURLINGTON, NORTH CAROLINA IN OCTOBER OF 2017 FOR A TIPM ISSUE. THE DEALER KEPT THE VEHICLE FOR APPROXIMATELY 30 DAYS, BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,700.

01/24/2018
Components: ENGINE
Incident Date: 01/24/2018
Crash: No
Fire: No
Summary

VEHICLE SHUT DOWN WHILE GIVING GAS AT A SPEED OF 30 MPH OR LESS LOOSE STEERING AND BRAKES AND SLIP SLIDE WARNING SYMBOL APPEARS. REFERENCE NUMBERS THAT APPLY ARE 14V373000, 11V139000 AND RC-R03-15. AFTER I SHUT DOWN THE CAR IT I CAN RESTART TE CAR IMMEDIATELY. WHEN I TURN THE RADIO BACK ON THE RADIO COMES RIGHT ON WITHOUT THE SAFETY WARNING THAT NORMALLY APPEARS WHEN I TURN THE RADIO ON.

01/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

THE VEHICLE WILL NOT TURN OFF AFTER KEY HAS BEEN REMOVED. VEHICLE WILL STAY RUNNING UNTIL EITHER BATTERY IS DISCONNECTED OR IT RUNS OUT OF GAS.

12/27/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 09/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

BEGINNING SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT): MULTIPLE ISSUES RELATED TO ELECTRICAL: (1) ENGINE STALLED WHILE DRIVING AT 30 MPH (CITY STREET, DRIVING STRAIGHT), AND LOST POWER STEERING AND BRAKES; (2) ELECTRICAL SYSTEM WARNING LIGHT HAS BEEN COMING ON FROM SEPTEMBER 2017 TO DECEMBER 2017 (PRESENT). LIGHT OFTEN COMES ON WHEN POWER WINDOW BUTTONS ARE PRESSED; BATTERY HAS BEEN CHECKED; ALTERNATOR HAS BEEN REPLACED TWICE (!) IN DECEMBER 2017 AND WARNING LIGHT STILL COMES ON; (3) WINDOWS ROLL THEMSELVES DOWN WHEN VEHICLE IS NOT RUNNING; THIS HAPPENED MULTIPLE TIMES IN WINTER AND COLD WEATHER, THERE IS NO CHANCE THE WINDOW WAS LEFT DOWN BY THE DRIVER; (4) HEAD AND TAIL LIGHTS BLINK WHEN VEHICLE IS NOT RUNNING; (5) REAR SEAT POWER OUTLET NOT WORKING; (6) REAR DEFROSTER NOT WORKING; (7) SIDE MIRROR DEFROSTERS NOT WORKING. RESEARCH INTO OTHERS WITH SIMILAR PROBLEMS SUGGEST DEFECTIVE TIPM.

12/18/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

SOMETIMES THE CAR WON'T START UNLESS YOU TURN THE KEY IN TWICE

12/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

OUR VIN SHOWS NO RECALLS HOWEVER WE ARE HAVING THE SAME ISSUES AS KNOWN NHTSA CAMPAIGN #11V139000 "CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF" & NHTSA CAMPAIGN #14V055000 - "OVER TIME AND WITH USE, THE VEHICLE'S REAR AXLE MAY DEVELOP CRACKS WHICH COULD LEAD TO AXLE FAILURE. CONSEQUENCE: FAILURE OF THE REAR AXLE MAY INCREASE THE RISK OF A CRASH." BOTH ARE FOR A 2010 DODGE CARAVAN, JUST NOT OUR VIN. OUR REAR END CRACKED YESTERDAY AND LUCKILY WE HAD JUST GOT OFF THE FREEWAY AND WAS SLOWLY DRIVING THROUGH A PARKING LOT WHEN IT SNAPPED!!! OUR VAN CONSTANTLY SHUTS OFF WHILE DRIVING!!!! I BELIEVE OUR VAN VIN NEEDS INCLUDED IN THIS RECALL!!!

12/11/2017
Components: STEERING,SERVICE BRAKES
Incident Date: 12/11/2017
Crash: No
Fire: No
Summary

TAKATA RECALL. I WAS TAKING MY CHILDREN TO SCHOOL AND THE STEERING AND BREAKING SYSTEM COMPLETELY LOCKED UP ON ME ALMOST CAUSING US TO CRASH INTO A TREE. I WAS ABLE TO PUSH IN THE EMERGENCY BREAK AND GET THE CAR OUT OF DRIVE. I HAD NO CONTROL OVER THE STEERING NOR THE REGULAR BREAK. THE CAR WAS IN MOTION ON A CITY STREET WHEN THE INCIDENT OCCURRED.

12/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

MY WIFE'S 2010 DODGE GRAND CARAVAN IS EXPERIENCING THE EXACT ISSUE DESCRIBED IN RECALL L02 AND DESCRIBED HERE... HTTPS://REPAIRPAL.COM/RECALL/11V139000 BUT OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL. DETAILS OF THE ISSUE: WHEN DRIVING ON VARIOUS STREETS (MORE OFTEN WHEN ON NEIGHBORHOOD STREETS), THE VAN RANDOMLY SHUTS OFF. THE DASHBOARD LIGHTS REMAIN ON. THE VAN CAN BE PUT INTO NEUTRAL OR PARK AND RESTARTED WITHOUT ISSUE. IT HAS HAPPENED ABOUT EIGHT TIMES IN THE LAST COUPLE OF MONTHS AND A FEW TIMES IN DANGEROUS SITUATIONS. IT HAPPENS WHEN DRIVING STRAIGHT OR TURNING.

11/20/2017
Components: ENGINE
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

VAN ENGINE SHUT OFF WHILE DRIVING AT 40MPH ON THE HIGHWAY. THIS IS NOT THE FIRST TIME THE CAN HAS SHUT OFF. THE VAN HAS SHUT OFF ON NUMEROUS OCCASIONS, MOST OF THE TIME IT IS WITHIN A FEW HUNDRED YARDS OF THE STARTING POINT. THUS TIME THE CAN WAS WARM AND JUST QUIT LEAVING MY FAMILY AND I WITHOUT POWER BAKES OUR STEERING. VAN WAS SHIFTED TO NEUTRAL WHILE COASTING AT 40 MPH ON THE HIGHWAY AND RESTARTED.

11/17/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

CAR STALLS OUT OF NOWHERE AND I LOSE POWER STEERING AND BRAKES. THE TRACTION CONTROL LIGHT COMES ON AFTER IT'S STALLED. I HAVE NEARLY GOTTEN INTO AN ACCIDENT TWICE BUT IT HAS STALLED MORE THAN THAT. IT WAS IN MOTION FROM SPEEDS OF 25-40 MPH ON CITY STREETS. TWICE ON A TURN AND 6 TIMES GOING STRAIGHT.

11/09/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

THE VEHICLE HAS SHUT DOWN WHILE DRIVING ABOUT 15 TIMES OVER THE LAST 2 YEARS. WHILE DRIVING, USUALLY AT SLOWER SPEEDS BUT ONCE ON THE FREEWAY AND A FEW TIMES AT ABOUT 45 MPH, THE ABS LIGHT COMES ON AND THEN EVERYTHING SHUTS OFF -- ENGINE, POWER STEERING, BRAKES -- EVERYTHING. IT IS A MIRACLE IT HASN'T KILLED US YET. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY CAN NOT REPLICATE IT OR FIND ANY CODE THAT IS THE PROBLEM. IT IS NOT THE IGNITION RECALL AS WE HAVE HAD THAT FIXED. DURING MY RESEARCH I HAVE FOUND THAT THIS IS A PROBLEM WITH THIS VEHICLE.

11/09/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/01/2017
Crash: No
Fire: No
Summary

THE TIPM (TOTALLY INTEGRATED POWER MODULE) IS EITHER DEFECTIVE, OR DAMAGED FROM WEATHER EXPOSURE. SPARATIC POWER ISSUES ARE PRESENT CAUSING ODD THINGS TO GO WRONG, FROM THE BATTERY BEING DRAINED, TO BACKLIGHT FLICKERING ON THE DASH, TO UPON EXITING THE VEHICLE ATTEMPTING TO LOCK VEHICLE TO ONLY HAVE IT UNLOCK AGAIN, TO ALSO UPON LOCKING, HAVING THE FRONT WINDOWS RANDOMLY GO DOWN.

10/03/2017
Components: WHEELS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

VAN WAS PARKED IN THE DRIVEWAY, STARTED WASHING THE BACK DRIVERS SIDE TIRE RIM ON THE VAN AND THE VALVE STEM POPPED OFF AND THE TIRE COMPLETELY DEFLATED FROM JUST BARELY TOUCHING IT WITH A RAG!! SECOND TIRE THAT HAS DONE THIS. TWO WEEKS AGO ANOTHER TIRE WAS LOW ON AIR, STOPPED AT A GAS STATION TO FILL IT UP WITH AIR AND THE VALVE STEM BROKE OFF AS SOON AS HE TRIED TO FILL IT AND COMPLETELY DEFLATED. WE HAD TO PUT A RUBBER VALVE STEM INTO THAT TIRE. THIS IS OUR FAMILY VEHICLE WITH A 9, 6, AND 5 YEAR OLD RIDING IN THIS CAR. IF THE VALVE STEM BROKE THAT EASILY IT COULD'VE HAPPENED WHILE DRIVING DOWN THE ROAD AND WE COULD'VE BEEN IN AN ACCIDENT WHERE MY CHILDREN COULD'VE GOTTEN HURT!

10/03/2017
Components: TIRES,WHEELS
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 70 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE DROVE ABNORMALLY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER SAFELY. WHEN THE CONTACT EXITED THE VEHICLE, SHE OBSERVED THAT THE FRONT PASSENGER TIRE FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE PRESSURE SENSOR, WHICH WAS CONNECTED TO THE STEM FRACTURED, AND CAUSED A FAST FLAT. THE TIRE WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 45,400. *LN CONSUMER STATED 2 TIRES HAVE LOST THE COLLARS AROUND THE VALVE STEM DUE TO CORROSION. ONE TIRE HAS COLLAR ON VALVE STEM (IT IS CRACKED) UPDATED*JB *TR

10/03/2017
Components: SUSPENSION
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN1AE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR TORSION BAR ON THE REAR PASSENGER SIDE FRACTURED WITHOUT WARNING . THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 32536002. THE MANUFACTURER ADVISED THE CONTACT TO PROVIDE HIS FAILURE AND REPAIR DOCUMENTATION. THE FAILURE MILEAGE WAS 31,241.

09/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

WHILE DRIVING AND OR COMING TO A STOP SIGN OR LIGHT THE BRAKE LIGHT ,THE SLIPPERY ROAD ICON,SPEEDOMETER JUMPS ONLY NO ACCELERATION,JUST JUMPS OTHER ICON LIGHTS AS WELL APPEAR ON DASH,OFTEN IT STALLS AT LIGHT AND IS DIFFICULT TO RESTART TYING UP TRAFFIC ON SEVERAL OCCASIONS THIS PROBLEM HAS CAUSED A STALL ON THE HIGHWAY WHERE I CAN LOOSED CONTROL OF THE VEHICLE MAKING IT DIFFICULT TO GET OFF THE HIGHWAY SAFELY,I WAS TOLD THAT THE COMPUTER SHOWS A FAULTY BRAKE LIGHT SWITCH SENSOR ,I DID REPLACE IT YESTERDAY,9/29/17 WITH A FACTORY DUPLICATE BUT THE PROBLEM STILL EXIST. I'M CONCERNED SO IF YOU CAN HELP PLEASE LET ME KNOW. [XXX] THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

VEHICLE IS STALLING OUT WITHOUT WARNING. I HAVE NOTICED IT IS A COMMON PROBLEM WITH THE VANS FROM DODGE AND CHRYSLER. IT IS DANGEROUS TO DRIVE, IT STALLS IN TRAFFIC AT IDLE OR WHEN PULLING INTO TRAFFIC. WHEN IT STALLS SOMETIMES IT WILL ACTIVATEE THE ESP LIGHT AND SET OFF MULTIPLE OBD2 CODES, ORBIT WILL STALL AND NOT SET OFF ANY LIGHTS.

09/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

VEHICLE SHUTS OFF WHILE IN MOTION WHEN I HIT A BUMP. IT HAPPENS AT ANY SPEED. I HAVE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE IN ORDER TO RESTART THE VEHICLE. THIS VERY PROBLEM WAS RECALLED IN VEHICLES MANUFACTURED THROUGH MAY 2010, BUT MY VEHICLE IS OUTSIDE OF THE RECALL, AS IT WAS MANUFACTURED IN SEPTEMBER 2010. THIS IS A VERY SERIOUS SAFETY ISSUE.

09/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

AFTER DRIVING WITH VEHICLE IN PARK, TURN KEY OFF AND ENGINE KEEPS RUNNING AS SMOOTH AS NORMAL RUNNING, PULL FOBIK KEY OUT AND MOVE IT 50 FT AWAY AND VEHICLE KEEPS RUNNING.

09/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

VEHICLE NOT STARTING RANDOMLY. WHEN YOU TRY TO START IT JUST CLICKS ONCE AND WON'T TURN OVER. AFTER A FEW MINUTES IT WILL START. I HAVE FOUND 1,000'S OF REPORTS OF THE SAME ISSUE FOR THIS SAME MAKE MODEL AND YEAR. PLEASE FIX THIS ISSUE.

08/29/2017
Components: SUSPENSION,STRUCTURE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT UPON INSPECTING THE VEHICLE, IT WAS NOTICED THAT THE REAR AXLE PREMATURELY CRACKED ON BOTH SIDES IN THE REAR. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER AND AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. ...UPDATED 10/23/17 *BF THE CONSUMER STATED THE DEALER ADVISED THE VEHICLE WAS NOT COVERED UNDER WARRANTY DUE TO IT HAVING OVER 100,000 MILES. UPDATED 10/27/2017 *JS

08/28/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

MY VAN WILL JUST SHUTS OFF WITH NO WARNING WHILE I AM DRIVING. I LOSE MY POWER STEERING AND POWER BRAKES AND HARD TO CONTROL. I THEN HAVE TO TRY TO SAFELY PULL OVER AND IT WILL JUST START RIGHT BACK UP

08/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

VAN WILL VERY RANDOMLY NOT START AS IF THE BATTERY IS DEAD BUT IT IS NOT. IT WILL START FINE FOR WEEKS AND SUDDENLY NOT START AND THEN START AGAIN LATER AND BE GONE FOR WEEKS AGAIN.

08/17/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

WE HAVE A 2010 DODGE GRAND CARAVAN SXT WITH 133,000 MILES AND SINCE THE DAY WE GOT IT BACK IN JULY ALL IT HAS DONE WHILE DRIVING IS SHUT DOWN/SHUT ITSELF OFF. LIGHTS ON DASHBOARD WILL COME ON, FLASH AND VAN WILL JUST SHUT DOWN. KEY REFUSES TO COME OUT AT TIMES, HAVE NO HAZARD LIGHTS WHEN THIS HAPPENS, AND IT CAN TAKE ANYWHERE FROM 5-30 MINUTES FOR THE VAN TO EVEN START AGAIN. THIS HAPPENS ON THE INTERSTATE AND IN THE CITY, DOESNT MATTER REALLY WHERE WE ARE, EVEN AT STOP LIGHTS/STOP SIGNS

08/16/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

BOUGHT VEHICLE USED FROM KIA DEALERSHIP AUGUST 2016. MARCH 2017 I STARTED EXPERIENCING PROBLEMS WITH HEADLIGHTS INTERMITTENTLY SHUTTING OFF EITHER BEFORE STARTUP (WHILE PARKED AND IGNITION OFF) OR DURING OPERATION (WHILE DRIVING). ALL OTHER ELECTRICAL SYSTEMS SEEMED FINE INCLUDING AMBER RUNNING LIGHTS, TAIL-LIGHTS, TURN SIGNALS, AND BRAKE LIGHTS. TOOK VEHICLE TO MECHANIC JULY 2017, NO ISSUES WERE FOUND. NO PROBLEMS FOR 2 WEEKS, THEN STARTED EXPERIENCING SAME PROBLEM. NO RECALLS OR SOLUTIONS FOUND AT THIS TIME.

08/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

WHILE DRIVING THE ENGINE STOPPED AND I LOST POWER STEERING. AFTER TURNING OFF THE CAR AND PUTTING IT INTO PARK I WAS ABLE TO RESTART THE CAR.

07/31/2017
Components: ENGINE
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS AND MAKING A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN INDEPENDENT MECHANIC INFORMED THE CONTACT THAT THE VEHICLE WOULD BE DIFFICULT TO DIAGNOSE BECAUSE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,431.

07/30/2017
Components: EXTERIOR LIGHTING
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

AFTER STARTING MY VAN, I WILL TURN ON MY HEADLIGHTS AND THEY WILL FLICKER ON AND THEN OFF REALLY QUICK. THIS HAPPENS RANDOMLY. I WILL WAIT A FEW MINUTES AND TRY AGAIN AND THE SAME THING WILL HAPPEN. I CAN FLIP THE HIGH BEAMS ON AND THEY WILL FLICKER ON AND THEN RIGHT OFF. HOWEVER, THE FOG LIGHTS WILL COME ON. I CAN USUALLY SIT AND WAIT ABOUT 10 TO 15 MINUTES AND THE LIGHTS WILL USUALLY COME ON.

07/30/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

THE KEY WILL RANDOMLY SWITCH FROM START TO THE OFF POSITION WHILE DRIVING DOWN THE ROAD. IT WILL DO IT AT ANY RATE OF SPEED AND ON BACK ROADS OR THE HIGHWAY. IT IS A HUGE SAFETY ISSUE!!!THIS MODEL VAN SHOULD HAVE BEEN INCLUDED IN THE RECALL #14V373000. BUT I WAS INFORMED DUE TO IT'S "MANUFACTURE DATE" THE VEHICLE IS FINE. I CAN TELL YOU, IT IS NOT FINE.

07/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

NOW, IN ADDITION TO STALLING AT ANY TIME AND ANY SPEED, AT TIMES THE VAN WILL NOT START (WONT EVEN TURN OVER) AND THE WINDOWS INTERMITTENTLY WORK. CLEARLY IT'S A TOTALLY INTEGRATED POWER MODULE (TIPM) ISSUE. FOLKS, CHECK OUT HOW INCOMPETENT THE NHTSA IS, GO TO HTTP://WWW.CHRYSLERPROBLEMS.COM/TRENDS/TIPM/ SO MANY TIPM ISSUES THAT THE NHTSA REFUSES TO ADDRESS UNTIL SOME OF US DIE.

07/25/2017
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE IGNITION SWITCH TURNED OFF WITHOUT WARNING. THE CONTACT LOST POWER TO THE BRAKES AND STEERING WHEEL AND HAD TO SHIFT INTO NEUTRAL TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL DIFFERENT OCCASIONS OVER THE YEARS. THE CONTACT TOOK THE VEHICLE SEVERAL TIMES TO BUTLER CHRYSLER DODGE JEEP (1555 SALEM RD, BEAUFORT, SC 29902 (843) 474-0026), BUT THE FAILURES COULD NOT BE DUPLICATED OR DIAGNOSED. RECENTLY, THE CONTACT SPOKE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WOULD NEED TO KEEP THE VEHICLE OVERNIGHT TO COMPLETE DIAGNOSTIC TESTING AND ATTEMPT TO DUPLICATE THE FAILURE. PRIOR TO THIS, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO BUTLER CHRYSLER DODGE JEEP, BUT THE DIAGNOSIS WAS UNKNOWN. THE CONTACT'S INSURANCE COMPANY INFORMED HER ABOUT NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE VIN WAS EXCLUDED. THE CONTACT TRIED CONTACTING THE MANUFACTURER FOUR TIMES BY LEAVING VOICE MESSAGES, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

07/20/2017
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES,EQUIPMENT
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT'S MOTHER OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE FRONT AND REAR DRIVERS SIDE, AND THE FRONT AND REAR PASSENGER SIDE WINDOWS BECAME INOPERABLE. ALL MENTIONED WINDOWS WOULD INDEPENDENTLY OPEN AND CLOSE. THE CONTACT ALSO STATED THAT ALL OF THE DOORS LOCKED AND UNLOCKED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE A.C. UNIT FAILED. THE VEHICLE WAS TAKEN TO ALL STAR DODGE CHRYSLER JEEP RAM AT 11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050 WHERE IT WAS DIAGNOSED THAT THE POWER CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,393. UPDATED 09/01/17*LJ THE CONSUMER STATED THE BACK WINDOWS WOULD ROLL DOWN AND THE SLIDING SIDE DOOR WOULD OPEN AND CLOSE, EVEN AFTER THE ALARM WAS SET. *JS

07/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

NON FUNCTIONAL FRONT WINDOWS, HEATED MIRRORS. WIPERS COME ON THEN OFF, HEATER DUCT NOISE AND DASH LIGHTS FLASH SOMETIME, WHEN STARTING

07/06/2017
Components: ENGINE
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

2010 DODGE GRAND CARAVAN 108000 MILES. AT TIME OF THIS COMPLAINT, WE HAVE OWNED VEHICLE FOR ONLY TWO MONTHS. FOR NO APPARENT REASON AND NO WARNING; ENGINE WILL STALL. THIS HAS HAPPENED BOTH AT A STOP SIGN AND ROUNDING A CURVE AT 30 MPH. NO ENGINE - NO POWER STEERING. HOPING THIS DOESN'T HAPPEN ON THE HIGHWAY. ENGINE ALSO HAS A 'SURGE' TO IT AT AROUND 40 MPH; NOT SURE IF THE TWO ARE RELATED.

07/04/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

PROBLEM WITH KEY FOB AND IGNITION SWITCH. VAN DOES NOT SHUT OFF WHEN KEY FOB TURNED TO OFF POSITION AND REMOVED. TURNED OFF AND REMOVED KEY FOB AND WAS ABLE TO PUT VAN IN GEAR AND DRIVE

06/30/2017
Components: EXTERIOR LIGHTING
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

I WAS DRIVING THROUGH A DARK COUNTRY ROAD AND MY HEADLIGHTS WENT COMPLETELY OFF. I REACHED FOR THE CONTROL, TURNED IT OFF THEN ON, THE LIGHTS BLINKED THEN WENT OFF. I WAS ABLE TO GET THE FOG LIGHTS ON. THE NEXT DAY THEY NECT DAY THEY WORKED. A FEW WEEKS LATER, THE LIGTS WENT OUT AGAIN WHILE DRIVING DOWN AN INTERSTATE HIGWAY @70MPH. IT HAS RECOVERED MULTIPLE TIMES.

06/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

WILL NOT START, ,DIES FROM TIME TO TIME

06/08/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D10AR******
Summary

MY 2010 DODGE GRAND CARAVAN BEGAN HAVING ISSUES ABOUT 6 MONTHS AGO. THE ABS LIGHT WOULD LIGHT UP AND BEEP ON AND OFF AND WAS TAKEN TO THE DEALERSHIP AND THEY STATED THEY COULD NOT DETERMINE THE PROBLEM WITHOUT IT OCCURING AT THAT TIME. AS MONTHS WENT ON THE PROBLEM BECAME WORSE. ALL THE DASHBOARD LIGHTS BEGAN TURNING ON AND OFF HEADLIGHTS WOULD DIMMER, CLOCK AND RADIO WOULD SHUT OFF. TOOK TO A FEW MECHANICS AND NONE COULD DETERMINE THE PROBLEM. THE PROBLEM GOT WORSE BATTERY LIGHT BEGAN STAYING LIT. WE THEN REPLACED THE BATTERY AND THE BATTERY CABLES. THE PROBLEMS PERSISTED, WE TOOK TO ANOTHER MECHANIC WHO STATED THE ALTERNATOR NEEDED TO BE REPLACED. WE REPLACED THE ALTERNATOR AND THE VEHICLE WAS FINE FOR THREE WEEKS, THEN THE PROBLEM STARTED AGAIN ALL THE LIGHTS LIT UP, THE AIR WENT IN AND OUT, THE RADIO SHUT OFF AND OUT OF NOWHERE THE CAR SHUT OFF WHILE ABOUT TO TURN AT AN INTERSECTION WITH MY CHILDREN IN THE VAN. WE HAVE TAKEN THE VEHICLE TO MANY DIFFERENT MECHANICS EVEN THE DEALERSHIP AND NONE OF THEM CAN DETERMINE WHAT IS CAUSING THIS ISSUE. THROUGH THE INTERNET I SEE THAT WE ARE NOT ALONE WITH THIS PROBLEM. I DON'T KNOW WHAT TO DO BESIDES ATTEMPT TO GET RID OF THE VEHICLE. THIS IS THE VEHICLE I BOUGHT TO TRANSPORT MY CHILDREN; I'VE BEEN PAYING FOR RENTAL CARS BECAUSE I'M SCARED TO DRIVE IT. WITH AS MANY COMPLAINTS AS I'VE SEEN FOR THIS ISSUE YOU WOULD THINK THERE SHOULD BE A RECALL. SOMEONE IS GOING TO BE SERIOUSLY HURT OR DEAD IF THEY DON'T DO SOMETHING ABOUT THIS.

05/30/2017
Components: STEERING
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

AS I WAS PULLING INTO A PARKING SPACE, THE POWER STEERING STOPPED WORKING. I COULD NOT STEER THE VEHICLE AND IT WAS DIFFICULT TO BRAKE. I TURNED THE CAR OFF AND RESTARTED IT TWICE, WITH NO EFFECT. I WAS ABLE TO MUSCLE IT INTO THE PARKING SPACE. I SHUT THE CAR OFF AND RAN AN ERRAND. WHEN I RETURNED AND RESTARTED THE VEHICLE, THE POWER STEERING HAD STARTED WORKING AGAIN. I CHECKED THE POWER STEERING FLUID LEVEL, WHICH IS FINE. THE PROBLEM SEEMED ELECTRICAL. I HAVE NOT YET HAD A REOCCURENCE OF THIS PROBLEM. I AM WORRIED ABOUT THE IMPACT THIS WOULD HAVE IF IT OCCURRED WHEN TRAVELING AT HIGHER SPEEDS.

05/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D1XAR******
Summary

THE KEY IS STUCK IN THE IGNITION NOTHING WORKS AND IT IS STAYING "ON" WHEN KEY IS IN IGNITION KILLING THE BATTERY EVEN THOUGH NOTHING IS NOW WORKING. THERE WAS A RECALL ON THIS FOR 2010 DODGE VAN BUT MY VIN NUMBER DIDN'T SHOW UP. I FIND IT VERY STRANGE WHEN DOING RESEARCH THAT THIS IS THE SAME EXACT PROBLEM AS THE ONES ON RECALL. MY VAN WAS PARKED IN MY DRIVEWAY RAN PERFECT ONE EVENING THE NEXT MORNING NOTHING AND KEY GOT STUCK.

05/23/2017
Components: ENGINE
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY SWITCHING THE GEAR INTO NEUTRAL AND TURNING THE IGNITION KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000. UPDATED 08/18/17*LJ *CN

05/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START AND SHUT OFF SEVERAL TIMES WITHOUT WARNING. THE DEALER INSPECTED THE VEHICLE AND DIAGNOSED THAT THE WIND KEY SWITCH NEEDED TO BE REPLACED. THE DEALER REPLACED THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL TO COVER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

05/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

IT WON'T ALWAYS START. IT WILL CLICK TO TRY TO BUT WON'T. DON'T MATTER IF IT'S HOT OR COLD. IGNATIION SWITCH BEEN CHANGED 3 TIMES. STARTER BEEN CHANGED. BATTERY BEEN CHANGED. VEHICLE IS ALWAYS AT STAND STILL. BEEN DOING THIS SINCE I PURCHASED VEHICLE IN 2014 AND THE DEAL WON'T DO NOTHING ABOUT IT.

05/02/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

MY HEAD LIGHTS INTERMITTENTLY BLINK WHEN I TURN ON MY VEHICLE AS WELL AS WHEN I'M DRIVING DOWN THE ROAD. THE RUNNING LIGHTS STILL WORK BUT ITS THE HIGH AND LOW BEAM LIGHTS. THE LIGHTS WILL BLINK A FEW TIMES THEN STAY OFF. THE VEHICLE CAN BE IN MOTION OR SITTING STILL. I HAVE TAKEN IT TO THE DEALER AND RESEARCHED ONLINE AND IT LOOKS TO BE A REQUIRED REPLACEMENT OF THE TIPM MODULE WHICH IS A VERY EXPENSIVE FIX. ALSO LOOKING AT THE ONLINE FORUMS, IT SEEMS TO BE A PROBLEM WITH THIS MODULE ON A LOT OF VEHICLES. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE DIAGNOSED IT TO THE TIPM. I BELIEVE SINCE THIS IS AN ISSUE WITH MULTIPLE VEHICLES, CHRYSLER NEEDS TO RECALL THESE TIPMS SINCE THIS IS AN ISSUE WITH MULTIPLE PEOPLE.

05/01/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, ALL THE WARNING INDICATORS ILLUMINATED, THE VEHICLE LOST POWER, AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE BRAKE PEDAL BECAME VERY DIFFICULT TO DEPRESS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO THE CONTACT'S WORKPLACE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRELESS IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MECHANIC STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT SPOKE TO A DEALER AND INFORMED THE CONTACT THAT THERE WAS NO RECALL AND DECLINED TO SERVICE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

05/01/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST TOTAL POWER AND HAD TO BE RESTARTED. IN ADDITION, THE VEHICLE MADE A CLICKING NOISE AND WOULD NOT START ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO BE REPAIRED, BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,940.

04/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

SORRY IF THIS IS A DUPLICATE I WAS KICKED OUT BEFORE I FINISHED. WHILE DRIVING ON A NUMBER OF OCCASIONS ENGINE SUDDENLY STOPPED. POWER STEERING LOST, CAR ROLLED TO STOP AND WAS RESTARTED AND THEN DRIVEN WITHOUT PROBLEM. WHEN CHECKED WE WERE TOLD IT WAS AN IGNITION SWITCH PROBLEM. NHTSA RECALL BULLETIN #14V373000 NOTED THIS PROBLEM BUT THIS INDIVIDUAL VEHICLE AND PROBABLY OTHERS ARE NOT INCLUDED IN RECALL. PLEASE CHECK.

04/23/2017
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

SUDDEN LOSS OF ENGINE, POWER STEERING AND BRAKES WHILE VEHICLE IS IN MOTION. HAPPENS AT LOW AND HIGH SPEEDS, DRIVING STRAIGHT AND WHEN TURNING. ALL ELECTRICAL COMPONENTS REMAIN OPERATIONAL. DEALER UNABLE TO DUPLICATE.

04/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN541X9R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/07/2017
Components: ENGINE
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

WHILE OPERATING VEHICLE THE ENGINE QUITS RUNNING AND THE VEHICLE BECOMES HARD TO HANDLE AS POWER STEERING AND BRAKES BECOME STIFF. THE ONLY CODE THAT COMES UP IS AN ABS FAILURE. STARTED ABOUT 6 MONTHS AGO WITH AN OCCASIONAL HAPPENING NOW IT HAS HAPPENED UP TO 3 TIMES PER DAY. SEEMS TO HAPPEN AT SLOWER SPEEDS WHEN VEHICLE IS IN MOTION. CITY DRIVING SO FAR BUT CONCERNED ABOUT SAFETY OF THIS CONTINUING. DEALER SEEMS TO HAVE NO CLUE AT THIS POINT OR ARE JUST PLAYING DUMB BECAUSE THERE ARE A LOT OF FORUMS WITH PEOPLE DISCUSSING THIS ISSUE.

03/25/2017
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

DRIVING AT 10-20 MPH, WARNING LIGHTS ESP ABR AND TRACING ICON FLASH ON AND OFF BEFORE ENGINE STALLS, HAPPENS WHETHER TURNING, OR DRIVING STRAIGHT. ELECTRICAL SYSTEM FAILS INCLUDING POWER STEERING, RADIO FLASHES OFF, CLOCK GOES TO 12:00. OFTEN AT SPEEDS 35 -65 MPH, SAME LIGHTS FLASH ON AND OFF 10 TO 15 TIMES IN VARIOUS DISTANCES OF 3 MILES - 25 MILES BEFORE STALLING, DRIVING DOWN A WINDING, MOUNTAIN ROAD IN HEAVY TRAFFIC AT NIGHT AT SPEEDS BETWEEN 60-70MPH, SAME LIGHTS FLASHED ON AND OFF, THE SPEEDOMETER NEEDLE INSTANTLY DROPPED DOWN TO ZERO THEN QUICKLY FLIPPED UP TO CURRENT SPEED EACH TIME LIGHTS FLASHED, THEN THEY STAYED ON WHILE I PULLED OFF THE ROAD, IT STALLED IN PARK POSITION. STARTS UP AGAIN WITHOUT HESITATION. ONCE I WENT 3 MILES WITHOUT INCIDENT, UPON RETURNING WHILE AT A STOP LIGHT, SAME WARNING LIGHTS FLASHED, WHEN THE LIGHT TURNED GREEN, ENGINE STALLED. I RESTARTED THE ENGINE AND I WAS ABLE TO PROCEED THROUGH THE GREEN LIGHT MAKING A LEFT TURN, NO OTHER STALL THE REST OF THE WAY HOME. REGARDLESS IF I'M TURNING LEFT OR RIGHT, GOING UP HILL OR DOWN HILL OR ON CITY STREET, WHETHER THE ENGINE IS COLD OR HOT OR TEMPERATURE OUTSIDE IS HOT, COLD, OR RAINING. IT IS RANDOM, HAVING PURCHASED THIS USED VEHICLE ONLY 4 MONTHS AGO, DRIVEN LESS THAN 1000 MILES, I DON'T FEEL SAFE AS A FEMALE SENIOR CITIZEN TRAVELING ALONE ANY DISTANCE IN THIS VEHICLE, PREVIOUS OWNER HAD THE DEALER REPLACE FUEL PUMP AND COMPUTER (TWICE). I HAVE REPLACED THE 1 YEAR OLD BATTERY DUE TO A HOT TO THE TOUCH CABLE TO THE BATTERY, NOT GENERATING THE PROPER AMOUNT OF POWER, ALSO REPLACED THE ORIGINAL COMPUTER WITH A NEW COMPUTER WHICH DID NOT RESOLVE THIS ISSUE. NUMEROUS COMPLAINTS WERE TOLD A WIN OR TIPM MODULE WOULD FIX THIS PROBLEM WHICH IT DIDN'T. 2010 DODGE GRAND CARAVAN RECALL: IGNITION REPLACEMENT. THE IGNITION MOVES BETWEEN 'ACCESSORIES AND ON' CAUSING ENGINE TO STALL.

03/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS UNABLE TO START THE VEHICLE UNTIL AFTER SEVERAL ATTEMPTS. ALSO, THE ENGINE WAS STILL RUNNING AFTER THE KEY WAS REMOVED FROM THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2017
Components: STRUCTURE
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

WHEN THE VEHICLE IS PARKED IN SUB-FREEZING TEMPERATURES FOR A FEW HOURS, THE SLIDING DOORS, PARTICULARLY THE DRIVES SIDE WILL BECOME NON-FUNCTION AND CANNOT BE OPENED. THE LOCKS CLICK, BUT THE DOOR REFUSE TO OPEN. THIS IS NOT A ONE-ITEM OCCURRENCE. IT CONTINUES TO HAPPEN.

03/07/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL INJECTION AND AIR INTAKE NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED, BUT THE VEHICLE EXPERIENCED THE FAILURE AFTER THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

03/03/2017
Components: EXTERIOR LIGHTING
Incident Date: 11/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 20 MPH, THE HEADLIGHT SWITCH BEGAN TO WORK INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT THE FAILURE COULD NOT BE REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

03/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

MY KEY JUST TURNED TO THE ACC POSTION WHILE I WAS DRIVING LOST MY POWER STEARING AND BRAKES. IT HAPPENED TWICE NOW FIRST TIME I THOUGHT IT WAS JUST A FLUKE BUT WHEN IT HAPPENED AGAIN AND A CAR HIT INTO THE BACK OFF ME I KNEW SOMETHING WASN'T RIGHT. I WAS DRIVING ABOUT 25MPH THERE IS ABOUT 85000 MILES ON THE VAN. I ONLY OWN IT FOR ABOUT 3 MONTHS.I GOOGLE IT TO SEE WHAT IT CAN BE TO FIND OUT THERE WAS A RECALL ON THIS SAME ISSUE FOR THAT YEAR,MAKE AND MODEL OF MY VAN. WHEN I CALLED THEY SAID MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. SO HOW IS IT THAT FOR THE SAME YEAR SAME PROBLEM IT'S NOT COVERED. I HAVE NEVER HAD A CAR THAT KEY WOULD JUST SLIP BACK AND JUST SHUT DOWN MY CAR WHILE DRIVING. I DEFENTLY THINK THIS SHOULD BE LOOKED INTO AND IF I WAS ON A INTERSTATE WHEN IT HAPPENED I WOULD OF BEEN KILLED. I AM NOW AFRAID TO EVEN DRIVE THE CAR. NO CODES CAME ON OR NOTHING IT WAS RUNNING PERFECTLY AND THE KEY JUST WENT BACK TO THE ACC SPOT IT STARTED RIGHT BACK UP.

02/22/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

ALL OF MY PROBLEMS STARTED ABOUT 30-45 DAYS AGO. I WAS DRIVIN ALONG AT 65 MPH AND LIGHTS STARTED LIGHTING UP ON MY DAS AND THEN STARTED FLICKERING. NOT LONG AFTER THAT THE DASH WOULD LIGHT UP AND THE ALL OF A SUDDEN DIE AND HAVE NO POWER AT ALL. EVERYTHING STOPPED WORKING, RADIO, CLOCK, SPPEDOMETER, ETC. SINCE THEN THE VAN HAS BEEN BACK TO THE DEALERSHIP. THE FIRST DIAGNOSIS WAS A BRAKE SWITH RELAY AND THEY SAID THAT SHOULD FIX IT. WELL THE SAME PROBLEMS OCCURED A FEW MORE TIMES WITH NO COMMON DENOMINATOR AS TO WHY IT WAS NOT RUNNING. I TOOK IT BACK TO THE CHRYSLER DEALER AND THEY UNPLUGGED THE TIPM (TOTAL INTEGRATED POWER MODULE). THEY SAID THAT CLEARED ALL CODES AND A RESET FIXES THE PROBLEM SOME TIMES. I PICKED IT UP THE NEXT AND EVERYTHING WAS FOR MY TRIP TO ST. LOUIS AND BACK. I GOT IN THE VAN LATER THAT EVENING AND WHILE DRIVING DOWN THE DRIVEWAY THE ENGINE SHUT OFF AND THE VAN LOST ALL POWER. I ALMOST TOO OUT MY FENCE WHEN THIS HAPPENED. I PUT IT IN PARK AND THE KEY WOULDN'T COME OUT. AFTER A LITTLE WHILE THE KEY CAME OUT ANBD THE VAN FINALLY STARTED. I CALLED THE TOW TRUCK AND HAD IT HAULED DIRECTLY TO THE DEALER. AFTER A FEW DAYS THE DETERMINED IT WAS HE TIPM AND THE BILL WAS APP. $1000.00. I HAVE A CASE OPENED WITH CHRYSLER (CASE #: 31057897) WITH THERESA. AFTER GOOGLING THE TIPM I HAVE DISCOVERED THAT THIS IS A COMMON PROBLEM WITH CARAVANS, TOWN & COUNTRY'S, DODGE RAMS, DURANGOS AND SOME JEEP MODELS. THIS IS A VERY DANGEROUS PROBLEM AND NEEDS TO RECTIFIED BY CHRSLER.ALL OF THESE INCIDENTS HAVE OCCURED IN VARIOUS LOCATION (PAKKING LOTS, DRIVEWAY, RURAL HIGHWAYS WITH NO SHOULDER, STOP LIGHTS AND STOP SIGNS.)

02/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

MY VAN STALLS WHILE DRIVING! IT HAS HAPPENED 4 TIMES NOW IN THE LAST 3 MONTHS. YOU WILL BE DRIVING DOWN THE ROAD AND ALL OF A SUDDEN YOU HAVE NO POWER STEERING OR POWER BREAKS. II STILL HAVE LIGHTS, RADIO AND HEAT. I PULL OVER TO THE SIDE OF THE ROAD SWITCH THE KEY OF AND START THE VAN BACK UP AND IT RUNS.

02/14/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING BETWEEN 30-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

01/26/2017
Components: STEERING
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

POWER STEERING FAILED WHILE DRIVING AT HIGHWAY SPEED. WHILE DRIVING IN TOWN NOTICED A HYDRAULIC NOISE AS IF POWER STEERING WAS LABORING EVEN WHEN NOT TURNING THE WHEEL. STOPPED TO CHECK FLUID RESERVOIR AND NOTICED IT WAS UNDER PRESSURE WHEN OPENED BUT FLUID LEVEL WAS FINE BUT BUBBLY. PROCEEDED TO DRIVE ON FREEWAY AT 65 MPH AND HEARD LOUD NOISE FROM UNDER HOOD. STOPPED AT NEXT EXIT AND FLUID WAS ALL OVER ENGINE COMPARTMENT. TOWED TO DEALER THEY REPLACED PUMP BUT INITIAL NOISE WAS EVIDENT AFTER REPAIR AND STEERING STILL NOT NORMAL. THEY ARE NOW REPLACING STEERING GEAR WITH AFTERMARKET PART BECAUSE MANUFACTURER PART ON BACK ORDER. IF MANUFACTURER IS OUT OF PARTS THIS LEADS ME TO CONCLUSION THAT IT IS DEFECTIVE FROM ORIGIN I WILL SEND INVOICES WHEN I HAVE RECEIVED THEM, VAN IS STILL IN SHOP. I WAS NOT TURNING JUST TRAVELING 65 MPH WHEN P/S PUMP BLEW. *TR

01/18/2017
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

DRIVING THE VEHICLE IT ALL OF A SUDDEN LOST POWER, STEERING AND BRAKING CAPABILITY. AFTER RESEARCH, I FIND THAT DODGE HAS HAD A RECALL FOR WIRELESS IGNITION NODE WHICH SOUNDS LIKE THE PROBLEM I AM HAVING HOWEVER MY VEHICLE ISN'T IN THE RECALL. *TR

01/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

WHILE DRIVING ON A STREET AND HITTING A LARGE BUMP OR DRIVING OVER BUMPY RAILROAD TRACKS THE VEHICLE WILL JUST SHUT OFF LIKE SOMEONE TURNED OFF THE IGNITION. YOU HAVE TO PUT THE CAR BACK IN PARK AND TURN THE IGNITION SWITCH ON TO START THE CAR AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST MONTH. *TR

01/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WE RECEIVED SAFETY RECALL NOTICE. CALLED DEALERSHIP TO SCHEDULE REPAIRS, WAS TOLD THEY WOULD CALL BACK WHEN PARTS CAME IN. SEVERAL MONTHS LATER, NO CALL. CALLED ANOTHER DEALERSHIP AND WAS TOLD THE SAME. IT HAS PROBABLY BEEN CLOSE TO A YEAR AND HAVEN'T HEARD BACK FROM EITHER DEALERSHIP.

01/13/2017
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 01/11/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOW MASTER SWITCH DID NOT FUNCTION. THE CONTACT ALSO NOTICED AN ABNORMAL BURNING ODOR COMING FROM THE MASTER SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

01/12/2017
Components: SERVICE BRAKES
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

VAN REAR BRAKES WILL INTERMITTENTLY STICK AND NOT RESPOND (RELEASE) TO OPERATOR CONTROL. VEHICLE DOES NOT GIVE WARNING OF MALFUNCTION, AND ONLY INDICATION OF THE MALFUNCTION IS THAT THE VEHICLE WILL LOSE SPEED VERY QUICKLY WHEN NOT UNDER POWER VIA GAS PETAL. WHEN ACCELERATION IS APPLIED, INDICATION OF MALFUNCTION MAY BE OBSERVED IN REDUCED FUEL EFFICIENCY. IF TRAVEL PERSISTS UNDER A MALFUNCTION CONDITION, BRAKE WILL EXCESSIVELY HEAT AND BEGIN SMOKING. MALFUNCTION CONDITION WILL HAPPEN REGARDLESS OF SPEED, OUTDOOR TEMPERATURE, AND ROAD CONDITIONS. OCCURRENCE OF MALFUNCTION IS APPX ONCE OR TWICE A SEASON.

01/10/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

ON JANUARY 7, 2017, I TRIED TO START MY 2010 CARAVAN. IT WOULDN'T START. THE LIGHT WAS ON FOR THE ELECTRONIC THROTTLE CONTROL, AS WAS THE CHECK ENGINE LIGHT. THIS IS THE THIRD TIME THAT THIS HAS HAPPENED SINCE MID-DECEMBER. THE OTHER TWO TIMES AFTER WAITING FOR UP TO A WEEK, IT HAS STARTED. AFTER CHECKING AROUND, I HAVE FOUND THAT THIS IS HAPPENING QUITE A BIT TO OTHERS AS WELL. APPARENTLY, DEALERSHIPS HAVE NO CLUE EITHER, AS TO WHAT IS CAUSING THIS ISSUE. IT COULD BE THE THROTTLE CONTROL, IT COULD BE THE MAIN ELECTRICAL MODULE, NO ONE SEEMS TO KNOW FOR SURE. I'M PRETTY MUCH STUCK, AS I DON'T WANT TO BE OUT ON THE ROAD AND HAVE MY VAN STOP, CAUSING AN ACCIDENT.

01/06/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

MY VAN JUST SHUT OFF WHILE DOING 55 MPH ON A HIGHWAY. NO WARNING SIGNS OR CHECK ENGINE LIGHTS CAME ON. I HAD NO STEERING, GAS, OR BREAKS WHEN IT SHUT OFF. THE A FEW DAYS LATER ALL THE LIGHTS ON THE DASH CAME ON THEN WENT OFF BUT NEVER SHUT OFF UNTIL A FEW BLOCKS LATER WHEN IT TURNED OFF WHILE DRIVING ON A STREET. AND EVERYTIME IT SHUTS OFF I PUT IT IN PARK TAKE THE KEYS OUT AND THEN RESTART THE VAN AND IT ACTS LIKE NOTHING EVER HAPPENED. *TR

01/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5D10AR******
Summary

AFTER NOTICING THE IGNITION SWITCH WAS NOT ALWAYS WORKING, I CONTACTED THE DEALER AND LEARNED THERE WAS A RECALL ON THE IGNITION SWITCH. AFTER GIVING THEM MY VIN # THEY SAID THEY WILL NOT REPLACE THE IGNITION SWITCH UNDER THE RECALL. IF I WANT TO REPLACE THE SWITCH IT WILL BE AT MY OWN EXPENSE. I FILL IF THERE IS A SAFETY RECALL FOR MY VEHICLE IT SHOULD BE AT THERE EXPENSE!! PLEASE ADVISE. *TR

12/29/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

WHILE DRIVING THE CAR, THE ENGINE SHUTS OFF UNEXPECTEDLY AND WE LOSE POWER STEERING AND BRAKES. WE HAVE TO COAST TO A STOP, PUT IT BACK IN PARK AND RESTART ENGINE AND PROCEED. THIS HAPPENS WITH NO PREDICTABILITY WHICH MAKES THIS DANGEROUS. THE TIMES THAT IT HAS HAPPENED, THE ROADS HAVE BEEN WET OR SNOW COVERED. IT HAS ALSO HAPPENED ON DRY ROADS. TRAVELING AT A HIGH RATE OF SPEED MAKES THIS A DANGEROUS CIRCUMSTANCE. SINCE IT IS UNPREDICTABLE, WE ARE VERY NERVOUS TO TAKE THIS CAR ON A HIGHWAY. WE HAVE HAD THE CAR IN TO SHAPIRO LEON MOTOR SALES SEVERAL TIMES AND THEY CANNOT FIND ANYTHING THAT COMES UP ON THEIR DIAGNOSTICS.THEY DID REPLACE THE POWERTRAIN CONTROL MODULE. THIS DID NOT MAKE A DIFFERENCE. IT CONTINUED TO SHUT DOWN. THERE IS NO RHYME OR REASON. THEY HAVE DRIVEN IT BUT IT DID NOT SHUT DOWN FOR THEM. I GOT IT INANE SHORTLY AFTER LEAVING , IT SHUT DOWN. WE KNOW THAT THERE WAS A RECALL ON THE IGNITION SWITCH THROUGH JUNE 2010 BUT OUR CAR WAS MANUFACTURED SEPT 2010. HOWEVER ALL THE SYMPTOMS THAT ARE LISTED ON THAT RECALL FIT OUR VAN'S PROBLEM PERFECTLY. THE DEALERSHIP DOES NOT AGREE A PER THEIR TESTING. THIS IS NOT SOMETHING THAT WE CAN HAVE HAPPEN TO US WHILE TRAVELING 65 DOWN THE INTERSTATE. THE ONLY THING THAT SHOWS UP ON THE DASH IS THE TRACTION CONTROL WHEN WE LOSE ENGINE POWER. PLEASE ADDRESS THIS PROBLEM. *TR

12/27/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

I HAVE HAD MY 2010 DODGE GRAND CARAVAN FOR 1 YEAR. FIRST THE ALTERNATOR WENT OUT THEN THE KEY MODULE THEN THE TRANSMISSION THEN THE SHIFTING HARNESSES CABLE AND NOW THE LIGHTS KEEP BLINKING ON AND OFF AND THE VAN FEELS LIKE IT HAS NO POWER THE BATTERY WAS JUST CHANGED A MONTH AGO. THIS HAS BEEN THE WORST VEHICLE EVER AND WE ARE SCARED THAT IT IS GOING TO CAUSE A DEADLY ACCIDENT. THE VEHICLE GETS STUCK IN GEARS. AND AND NOW KEEPS SHUTTING OFF AND THE HEADLIGHTS KEEP BLINKING ON AND OFF AS WELL AS ALL THE LIGHTS IN THE VAN. IF THESE ARE KNOW ISSUES WHY HAS THERE NOT BEEN A TOTAL RECALL ON ALL THESE VEHICLES BEFORE A DEADLY ACCIDENT DOES HAPPEN. OR IS IT GOING TO TAKE SOMEONE TO ACTUALLY DIE BEFORE SOMETHING IS DONE ABOUT ALL THE KNOWN ISSUES THE MAKERS OF THESE VEHICLES ARE AWARE OF.

12/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

THE VAN WILL INTERMITTENTLY FAIL TO START, OR IT SPUTTERS WHEN IT STARTS. BYPASSING THE FUEL PUMP RELAY ON THE TIPM MODULE WILL FIX THE PROBLEM, HOWEVER IT IS NOT A SAFE PERMANENT SOLUTION. OTHER MAKES AND MODELS HAVE BEEN RECALLED FOR THE SAME ISSUE, HOWEVER THE 2010 DODGE CARAVAN WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SAME DEFECT AND PROBLEM IS EVIDENT. THIS IS A BAD DESIGN AND DODGE SHOULD STICK BY THEIR MISTAKES AND PROVIDE A FIX.

12/22/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

UNEXPECTED SHUT DOWN WHILE DRIVING ON A HIGHWAY,TAKE FOOT OFF GAS PEDAL VEHICLE STALLS OUT,LOSE STEERING CONTROL AND BRAKES,IT WOULD HAPPEN AT LEAST 10 TIMES IN A 10 MILE STRETCH,TOOK VEHICLE TO DODGE DEALER NO CODES TO LOCATE PROBLEM ASK ABOUT IGNITION MODULE REPLACEMENT IT WAS TOLD ALREADY REPLACED,THEY ARE MASKING A HAZARD FOR THAT VEHICLE,PLEASE DO SOMETHING FOR THAT VEHICLE BEFORE SOME DIES OR ARE SERIOUS INJURED,THAT PROBLEM HAS HAPPEN SEVERAL TIMES IN A WEEK,TOOK VEHICLE OFF THE ROAD FOR WINTER DRIVING. *TR

11/27/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

OUR 2010 DODGE GRAND CARAVAN STALLED 14 TIMES THIS HOLIDAY WEEKEND (MORE THAN USUAL). IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD) AND LOSES ALL POWER. HAVE YOU EVER HAD TO SHIFT A VEHICLE INTO NEUTRAL AT 70 MPH AND RESTART IT ON AN EXPRESSWAY IN HOLIDAY TRAFFIC (WITH NO POWER STEERING OR POWER BRAKES)? WELL IT REALLY PUTS THE FAMILY IN A JOLLY MOOD. DEALER CLAIMS NOT TO BE ABLE TO FIGURE IT OUT (BECAUSE THE ERROR CODES ARE NOT RECORDED IN THE VEHICLE COMPUTER SINCE THERE IS NO POWER). BASED ON ALL OF THE EXACT SAME COMPLAINTS I SEE FOR THIS VEHICLE, IT'S OBVIOUS TO ME THAT IT'S A TOTALLY INTEGRATED POWER MODULE (TIPM) ISSUE. ANY IDIOT PERFORMING A LITTLE RESEARCH ON GOOGLE CAN FIGURE IT OUT. HOWEVER, NHTSA CAN'T SEEM TO FIGURE IT OUT. SEE NHTSA ACTION NUMBER: DP14004. NHTSA ' THERE'S ENOUGH COMPLAINTS OUT THERE TO SUPPORT FURTHER INVESTIGATION. FEEL FREE TO CONTACT ME IF YOU WANT TO TAKE OUR ROLLING DEATH TRAP FOR A FUN-FILLED FAMILY TRIP.

11/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

VAN INTERMITTENTLY STOP SHIFTING WHILE DRIVING (CITY OR HIGHWAY) AND I HAVE TO PULL OVER AND RESTART TO DRIVE AGAIN. AIR CONDITIONING BLOWER ALSO GOES OUT INTERMITTENTLY. LOTS OF ERROR CODES REPORTED VIA OBD2 AND ALL ARE ELECTRICAL RELATED. TOOK IT TO MULTIPLE AUTO PART STORES AND LOCAL DODGE DEALERSHIP, ALL SAID IT WAS A FAULTY TIPM.

11/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE THE VEHICLE WAS OPERATED AT VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

11/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG0BR******
Summary

IN LATE 2014, THE VAN STARTED HAVING INTERMITTENT ISSUES STARTING & WOULD OCCASIONALLY STALL WHILE DRIVING. ISSUES STARTED TO PROGRESSIVELY GET WORSE OVER THE NEXT YEAR. THE VAN WOULD HAVE TO BE JUMPED TO START ON A DAILY BASIS. THE VAN WAS IN FOR SERVICE AT A DODGE DEALERSHIP IN NOVEMBER 2015, BUT THEY STATED IT WAS A BATTERY ISSUE. THE BATTERY WAS 1 YEAR OLD AND WE HAD IT TESTED AT WAL-MART, WHERE WE PURCHASED IT AND IT TESTED OK. WE THEN HAD IT TESTED AT ADVANCE AUTO & AUTO ZONE AND IT TESTED OK THERE AS WELL. WE DID NOT BELIEVE IT WAS A BATTERY ISSUE, WE BELIEVE THE TIPM IS THE ISSUE. IN DECEMBER 2015 WE NOTICED WE COULD HEAR SOMETHING RUNNING AFTER THE VAN'S IGNITION WAS OFF AND THE KEY WAS OUT. THE FUEL PUMP WAS STILL RUNNING AND WOULD DRAIN THE BATTERY EVERYDAY. AN EXTERNAL FUEL PUMP RELAY WAS INSTALLED AND THE FUEL PUMP NO LONGER RAN AFTER THE VAN WAS OFF. THE VAN WOULD STILL HAVE INTERMITTENT STARTING AND STALLING ISSUES. AFTER READING ALL THE ISSUES OTHER 2010 DODGE PRODUCTS WERE HAVING ASSOCIATED WITH THE TIPM, I ASKED A DODGE SERVICE GUY ABOUT MY VAN. HE AGREED THAT THE TIPM WOULD EXPLAIN ALL THE ISSUES THAT I HAVE WITH MY VAN, BUT THERE WAS NO OPEN RECALL AND THE PART WAS ON A NATIONAL BACKORDER. THE PART IS NOW AVAILABLE FOR >$800! ON JANUARY 25, 2016, THE VAN STALLED AGAIN AND I COULD NOT GET IT TO START. I HAD TO GET SOMEONE TO COME JUMP IT OFF, HOWEVER, THIS TIME IT TOOK A WHILE TO GET THE VAN TO START EVEN BEING JUMPED. I BOUGHT ANOTHER CAR THE NEXT DAY AND PARKED THAT VAN AT OUR HOME. IT HAS BEEN SITTING THERE SINCE JANUARY 2016. CHRYSLER IS WELL AWARE OF THESE ISSUES IN THE 2010 GRAND CARAVAN, BUT THEY REFUSE TO TAKE OWNERSHIP. THIS IS DISAPPOINTING ESPECIALLY SINCE CHRYSLER KNOWS THE RECALLED TIPMS IN THE 2010 DURANGOS & GRAND CHEROKEES ARE THE SAME IN THE 2010 GRAND CARAVANS. I WAS A LOYAL CHRYSLER CUSTOMER UNTIL THIS!

11/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

I CALLED BERTERA DODGE, 167 SPRINGFIELD ST, WESTFIELD, MA, ON OR ABOUT JULY 18, 2016 TO SCHEDULE AN APPOINTMENT FOR THE R03 RECALL. THEY TOLD ME THEY WOULD ORDER THE PART, THEN CALL ME TO SET UP THE APPOINTMENT. I CALLED AGAIN ON OR ABOUT SEPTEMBER 20, 2016 AND WAS TOLD THEY STILL DID NOT HAVE THE PART NEEDED. IT IS NOW NOVEMBER 11, 2016 AND I STILL HAVEN'T RECEIVED A CALL FOR THE APPOINTMENT. I HAVE NO DOCUMENTATION OR PHOTOS BECAUSE THE PART UNDER RECALL IS STILL WORKING, BUT WHO KNOWS FOR HOW LONG. I HAVE HAD RECALLS OF OTHER VEHICLES THAT DO NOT TAKE THIS LONG.

10/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

BOUGHT A USED DODGE CARAVAN WITH 96,000 MILES ON IT AND IT RAN LIKE A DREAM. NOW THAT IT HAS 111000 MILES ON IT, THE CAR HAS STARTED TO STALL ON ME WHILE ABOUT HALF A DOZEN TIMES DRIVING AT VARIOUS SPEEDS. *TR

10/24/2016
Components: STEERING,ENGINE
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

WHILE DRIVING THE VAN, THE VEHICLE CUTS OFF, STEERING BECOMES DIFFICULT AND THE TRACTION CONTROL LIGHT COMES ON. I HAVE TO RESTART THE CAR IN ORDER TO DRIVE. THIS IS VERY DANGEROUS TO HAVE A CAR TO JUST "SHUT-OFF" WHILE DRIVING. THIS HAS OCCURRED AT LEAST 5 TIMES WITHIN THE LAST WEEK. I HAVE BEEN DRIVING ON DIFFERENT CITIES STREET AND ONCE WHILE TURNING INTO MAJOR TRAFFIC. I CONTACTED A CHRYSLER DEALERSHIP SERVICE DEPARTMENT AND WAS TOLD THIS PARTICULAR CAR WAS NOT IN A RECALL BUT THIS HAS BEEN AN ISSUE FOR DODGE CARAVANS FOR MANY YEARS FROM MY RESEARCH. *TR

10/23/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

THE HEADLIGHTS WILL COME ON AND BLINK A FEW TIMES AND THEN GO OUT AND NOT COME BACK ON (SIM AND BRIGHTS). TOOK TO THE DEALER AND THEY SAID THEY COULD NOT RECREATE THE ISSUE SO NOTHING WAS WRONG WITH IT. CAN CANNOT BE DRIVEN AT NIGHT OR INCLEMENT WEATHER. IT HAS HAPPENED WHEN STATIONARY, DRIVING THROUGH A NEIGHBORHOOD SLOWLY, AND WHEN GOING DOWN AN INTERSTATE AT 70 MPH. WHEN THAT HAPPENED OTHER CARS COULD NOT SEE ME AND I COULDN'T TELL WHERE THE SIDE OF THE ROAD WAS TO GET OFF SAFELY. WHEN I MADE IT TO THE SHOULDER I HAD TO SWERVE BACK INTO TRAFFIC BECAUSE LUCKILY MY EYES ADJUSTED SOME AND WAS ABLE TO SEE A BRIDGE RAILING COMING UP. IF NOT WE WOULD HAVE HIT IT AT ABOUT 60 MILES PER HOUR. I HAVE READ ENDLESS REPORTS ABOUT THIS HAPPENING THE SAME WAY AND MANY BELIEVE IT TO BE THE TIPM BUT NO DEALER OR MECHANIC COULD GIVE A DEFINITIVE ANSWER OF WHAT WAS ACTUALLY CAUSING IT. FIRST HAPPENED ON JULY 1ST 2016 AND HAS HAPPENED OFF AND ON SINCE THEN. *TR

10/19/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

I WAS WALKING BACK TO MY RUNNING, SET IN PARK VAN, AS I WALKED THROUGH THE FRONT OF MY VAN, AND BACK OF ANOTHER VEHICLE, I TOUCHED MY VAN HOOD, AND MY CAR WENT FORWARD BY ITSELF PINNING ME BETWEEN BOTH CARS CRUSHING MY KNEES! IT WENT UPHILL SET IN PARK WHILE RUNNING IN A DRIVEWAY.

10/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. PARTS DISTRIBUTION DISCONNECT.

10/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

FRONT WHEEL BEARINGS FAILED; HAD THEM REPLACED BEFORE AN ACCIDENT OCCURRED

10/08/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

SUDDENLY THE HEADLIGHTS STOPPED WORKING ON BOTH HIGH AND LOW. WE LIVE IN A RURAL AREA, SO THIS IS SERIOUS. WHEN WE NOTICED THE PROBLEM WE WERE ON A HIGHWAY, MOVING. DEALSHIP CONFIRMS NEEDS NEW TIPM AT $1354.

10/03/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

THE HEADLIGHTS JUST STOP WORKING AND THEN HOURS OR DAYS LATER THEY WORK AGAIN AND THEN IN A FEW DAYS THE HEADLIGHTS STOP WORKING. THE VAN CAN BE MOVING OR STATIONARY.

09/26/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 09/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

WHILE DRIVING AT LOW SPEEDS (35MPH OR SLOWER) THE VEHICLE ENGINE HAS STALLED 5 TIMES SINCE JULY OF 2016. THE STALLING ISSUE HAPPENS DURING THE FIRST DRIVE OF THE DAY. HAPPENS WITHIN THE FIRST 3-4 MILES OF THE DRIVE BEEN TO THE FCA DEALERSHIP TWICE UNABLE TO FIX THE PROBLEM. THE POWER BRAKES AND STEERING GO OUT DUE TO THE ENGINE STALL. IT HAS HAPPENED ON STRAIGHT ROADS AND DURING CURVED ROADS. I'M ABLE TO PUT THE VEHICLE IN NEUTRAL AND RE-START THE VEHICLE. THERE IS NO WARNING OR INDICATOR OF THE STALL, ONLY THE INCREASED EFFORT TO TURN OR STOP THE VEHICLE. DATES OF OCCURRENCE: 7/16, 8/7, 8/20, 9/3 & 9/17.

09/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

VAN WOULD NOT TURN OFF. AFTER MANY TRIES, IT FINALLY DID SHUT OFF ENGINE. THEN, WHEN I TRIED TO RESTART IT, THE WARNING BEEP KEPT BEEPING AND ALERT SYSTEM SAID "BAD KEY". WHEN I CONTACTED DODGE IN ROCKWALL TEXAS, THE TECHNICIAN SAID IT WAS PROBABLY A BAD KEY FOB, SO I HAD VAN TOWED TO SHOP AND WAS QUOTED A PRICE OF $320 TO REPLACE KEY FOB. UPON MY RETURN, HE SAID IT WAS NOT THE KEY, BUT THE WIRELESS IGNITION SYSTEM THAT WOULD HAVE TO BE REPLACED. HE SAID MY VAN WAS NOT PART OF THE RECALL, BUT YET MANY OTHER VANS FROM THAT SAME YEAR MODEL AND MAKE WERE. NOW MY COST IS $530 FOR WIRELESS IGNITION SYSTEM TO BE REPLACED, AND $180 FOR NEW KEY FOB AND $52 TO HAVE IT PROGRAMMED. WHY ISN'T THIS VAN PART OF THE RECALL IF IT IS EXHIBITING THE SAME PROBLEMS AS THE ONES THAT ARE BEING RECALLED AND REPLACED FREE OF CHARGE?

09/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO STOP AND TURN THE KEY FOB TO THE OFF POSITION. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE FAILURE RECURRED TWICE IN THE LAST WEEK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

09/07/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/01/2016
Components: SEAT BELTS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

THE THIRD ROW IS UN-USEABLE TO ANY PASSENGER THAT IS NOT IN A HIGH BACK BOOSTER, REARFACING RESTRAINT OR IS IN A FORWARD FACING RESTRAINT SYSTEM. A NORMAL ADULT WILL HAVE 2 OR SO INCHES OF A GAP FROM THE SEAT BELT TO THEIR SHOULDER/ COLLARBONE AND FEET WILL MOST LIKELY DANGLE. A PASSENGER WITH A NO HIGH BACK BOOSTER (MINE IS 7YR, 42 IN, AND 42LBS) WILL HAVE ANYWHERE FROM 3.5 INCHES FROM COLLARBONE TO SEAT BELT, WITH SEATBELT AT AN ANGLE DOWN TO THE BUCKLE. THE GAP GOES FROM 3.5 TO BEING SIDEWAYS ON THE BODY. IT WILL NOT LAY FLESH WITH THE BODY ALL THE WAY DOWN TO THE BUCKLE. THIS CAN CAUSE EJECTION FROM THE CAR UPON IMPACT, STRANGULATION IS CHILD TRIES PLAYING WITH IT OR IN ACCIDENT. THIS CAN ALSO CAUSE SEVER HEAD WHIPLASH, NECK WHIPLASH, CUTTING OF THE STOMACH OR OTHER AREA FRO A LOCKED SEATBELT THAT IS NOT LAYING FLAT. UPON, ANY OF SEVERE INJURIES. I HAVE CONTACTED DODGE ABOUT THIS AND WAS TOLD TO GO TO A DEALERSHIP. THE DEALERSHIP WILL NOT HELP ME AND WILL TELL ME TO BUY A NEW VEHICLE PUTTING THIS VAN ON THE MARKET FOR THE NEXT BUYER WHO MAY NO BE EDUCATED IN VEHICLE SAFETY. THIS VEHICLE WAS STATIONARY WHEN THIS DEFECT WAS FOUND.

08/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

I FIRST RECIEVED A RECALL NOTICE IN JANUARY OF 2016 I CONTACTED HUNTER DODGE TO GET THE PROBLEM FIXED AND WAS PLACED ON A WAITING LIST FOR THE PART. I WAS NEVER NOTIFIED OF THE PART BEING IN AND RECIEVED ANOTHER NOTICE, I AGAIN CONTACTED THEM AND WAS PLACED ON ANOTHER LIST. THIS HAS CONTINUED FOR THE PAST 8 MONTHS. I RECEIVED YET ANOTHER NOTICE ON 8/25/2016 CALLED THEM AND I FINALLY RECIEVED AN APPOINTMENT FOR 8/31/2016 AND THEN WAS CALLED 1 HOUR AFTER THE APPOINTMENT WAS GIVEN AND ASKED TO RE SCHEDULE FOR OCTOBER. I HAVE HAD MANY PROBLEMS WITH MY IGNITION OVER THE PAST FEW MONTHS, THE KEY SWITCHES FROM ON TO ACCESSORY WITHOUT ANYONE NEAR IT, AND I NOTIFIED HUNTER DODGE OF THIS AND THEY SAID THE SOONEST I COULD GET IN WAS 9/10/2016. IT WAS BEEN 8 MONTHS SINCE MY FIRST NOTICE AND FEEL LIKE SAFETY ISN'T THEIR FIRST CONCERN. IT HAS BEEN A FRUSTRATING ORDEAL

08/24/2016
Components: ENGINE
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 105,000.

08/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D10AR******
Summary

THE VEHICLE CONTINUED RUNNING AFTER PULLED KEY OUT OF IGNITION. PROBLEM WAS WITH WIN MODULE WHICH WAS APPARENTLY PART OF A RECALL THAT INVOLVED 2006-2010 GRAND CARAVAN MODELS, ALTHOUGH SOMEHOW MY 2010 GRAND CARAVAN ISN'T INCLUDED IN THE RECALL. THE WOMAN AT THE DEALER SAID IT WAS THE THIRD ONE OF THE DAY, BUT MINE WAS THE ONLY ONE THAT DIDN'T FALL UNDER THE RECALL.

08/18/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE NOT WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

08/17/2016
Components: SERVICE BRAKES
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT BOTH FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND WITHIN SHORT INTERVALS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

08/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

DODGE GRAND CARAVAN 2010 EXPERIENCING THE FOLLOWING PROBLEMS IN CHRONOLOGICAL ORDER: 1) SPORADICALLY, WHILE DRIVING VEHICLE AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, THE LOW AND HIGH BEAM LIGHTS STOP WORKING. DEALERSHIP SAID THEY'RE UNABLE TO DIAGNOSE PROBLEM IF IT'S NOT CURRENTLY HAPPENING AND TO BRING IT BACK WHEN IT STOPS WORKING. 2) SPORADICALLY AFTER PARKING AND SHUTTING VEHICLE OFF TO REFUEL, WHEN ATTEMPTING TO RESTART VEHICLE THERE IS NO POWER TO THE VEHICLE, NO CONTROL PANEL LIGHTS, NO CLICKING NOISE FROM THE IGNITION OR STARTER, NOTHING; THE VEHICLE MUST BE JUMPED BEFORE ELECTRICAL SYSTEM RESPONDS IN ORDER TO START THE VEHICLE, WHICH THEN RESPONDS IMMEDIATELY. 3) WHILE PARKED, THE LEFT ELECTRIC POWERED SLIDING DOOR DOES NOT OPEN USING POWER, MUST BE MANUALLY OPENED AND CLOSED; THE LEFT PASSENGER ELECTRIC WINDOW WILL NOT FUNCTION MOST TIMES WHEN BUTTON IS PUSHED. 4) WHILE DRIVING VEHICLE AT VARIOUS SPEEDS, DRIVING STRAIGHT AND TURNING, THE ENGINE SHUTS OFF, RESTARTS AFTER PLACING IN PARK OR NEUTRAL AND TURNING IGNITION KEY TO OFF POSITION AND BACK TO START POSITION. 5) REAR AIR CONDITIONER WORKED SPORADICALLY, THEN WORKED INCREASINGLY LESS AND LESS, BEFORE IT FINALLY STOPPED WORKING ALTOGETHER. I BELIEVE THIS IS ALL DUE TO A FAULTY TIPM

08/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH OVER A BUMP IN THE ROAD, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000.

08/05/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE LOW AND HIGH BEAM HEAD LAMPS WERE ACTIVATED, BUT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEADLIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

08/02/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/01/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

I HAD TURNED ONTO A HIGHWAY AND WAS ACCELERATING AND WHEN I GOT UP TO SPEED, 65 MPH, I LET OFF THE GAS BUT THE VAN KEPT ACCELERATING. I HIT THE BRAKES AND IT KEPT TRYING TO ACCELERATE WHILE I WAS HITTING THE BRAKES. I CHECKED TO MAKE SURE THERE WAS NOTHING ON THE GAS PEDAL AND THERE WAS NOTHING. I WAS TRYING NOT TO HIT OTHER CARS AND SLOW DOWN SO I COULD PULL OVER. I DIDN'T THINK TO PUT IT IN NEUTRAL BUT STOMPED ON THE EMERGENCY BRAKE WITH THE REGULAR BRAKES AND IT FINALLY SLOWED DOWN ENOUGH I COULD PULL OVER BUT IT STILL KEPT TRYING TO ACCELERATE. WHEN I GOT TO THE SIDE OF THE ROAD IT WAS STILL KIND OF LURCHING FORWARD TRYING TO ACCELERATE WHILE I WAS STILL STANDING ON THE BRAKES. I TURNED THE KEY OFF AND IT FINALLY STOPPED. THROUGH THIS WHOLE ORDEAL IT FELT LIKE SOMEONE WAS PRESSING ON THE GAS AT THE SAME TIME THAT I WAS HITTING THE BRAKES AND IT DIDN'T STOP UNTIL I TURNED THE VAN OFF.

07/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY INDEPENDENTLY DETACHED FROM THE IGNITION WHILE THE VEHICLE WAS ON WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,025. THE VIN WAS UNAVAILABLE.

07/21/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

AIR BAG INDICATOR ILLUMINATED, CRUISE CONTROL DID NOT FUNCTION. MANUAL & DEALERSHIP CONFIRMED CRUISE WOULD NOT WORK IF AIR BAG INDICATOR IS LIT. VEHICLE RAN HOT DURING SLOW SPEEDS IN HOT WEATHER. DEALERSHIP FIRST SAID DRIVER'S AIRBAG SENSOR & TIPM WERE BAD, & BAD TIPM AFFECTS ALL ELECTRONIC COMPONENTS FROM AIRBAGS, LIGHTS, BRAKES, WIPERS, HORN, WINDOWS, TEMP CONTROL, & MORE. LEARNED THAT DODGE HAS HAD WIDESPREAD PROBLEMS WITH THE TIPM, AND DID NOT WANT TO CHANCE THE AIRBAGS NOT WORKING, SO WE HAD TO REPLACE IT EVEN THOUGH IT WAS NOT UNDER RECALL. WE ARE REPORTING THE PROBLEM EVEN THOUGH IT DID NOT CAUSE A SAFETY INCIDENT - WE CAN NOT WAIT UNTIL *AFTER* A POTENTIAL SAFETY INCIDENT THAT INVOLVED MALFUNCTIONING AIRBAGS... THE VEHICLE HAS SPENT 3 WKS + AT THE DEALERSHIP, AND WE DON'T HAVE THE DOCS VERIFYING THE WORK THEY HAVE COMPLETED YET. WE WILL GLADLY PROVIDE THE PAPERWORK AFTER THE WORK IS FINISHED.

07/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE WITHOUT WARNING. THE CONTACT RECENTLY RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,684.

07/12/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE ENGINE RESTARTED WITHOUT HESITATION AND THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THERE WAS A RECALL FOR THE FAILURE, BUT THE VIN WAS NOT INCLUDED EVEN THOUGH THE FAILURES WERE IDENTICAL TO NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000. UPDATED 08/30/16*LJ THE CONSUMER STATED THE POWER WINDOWS, MIRRORS, AND LOCKS WERE INOPERATIVE. THE FUSES WERE REPLACED , BUT THE FAILURES PERSISTED. *JS

07/11/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

WHILE DRIVING MY CAR IT JUST SHUTS OFF ON ME AT RANDOM TIMES. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT HAS HAPPENED 4 TIMES IN 2 WEEK. I FOUND A RECALL ONLINE FOR THIS SAME THING BUT MY DEALER IS TELLING ME THEY ARE VIN NUMBER SPECIFIC AND MY VIN SAYS THERE IS NO RECALL SO THEY WON'T FIX IT. THIS IS DUE TO ONLY CHRYSLER ONLY COVERED UP TILL JUNE OF 2010 MODEL YEAR AND OUR VAN/VIN WAS MADE IN JULY OF 2010. PLEASE HELP ME GET THIS FIXED BEFORE I HAVE AN ACCIDENT AND INJURE MYSELF OR MY FAMILY THAT IS IN THE VAN MOST OF THE TIME OR SOMEONE ELSE. THEY NEED TO EXTEND THE RECALL FOR ALL OF 2010 MODEL YEAR, NOT JUST PART OF THE YEAR.

07/08/2016
Components: AIR BAGS
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

THE AIR BAG SENSOR COMES ON AND GOES BACK OFF .SOME TIMES WHEN TURNING ON THE VEHICLE AND DRIVING . I NOTICED IT WHEN I FIRST BOUGHT IT TOOK IT BACK THE SALES MAN SAID THERE WAS NO WAY OF CHECKING IT

07/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/06/2016
Components: POWER TRAIN
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

I BOUGHT A 2010 DODGE GRAND CARAVAN ABOUT 3 YEARS AGO AND WITHIN THE LAST 4 MONTHS THE VAN HAS BEEN MAKING A LOUD HIGH PITCHED SQUEAL WHEN SWITCHING FROM 1ST TO 2ND GEAR. THE VAN HAS UNDER 70,000 MILES AND 3 DIFFERENT REPAIR SHOPS SAID IT WAS THE TRANSMISSION. ANYWHERE FROM 2500-3000 TO FIX. THEY ALSO SAID IT WAS NOT WORTH FIXING BECAUSE IT'S JUST GOING TO CONTINUE TO HAVE TRANSMISSION ISSUES. I STILL OWE OVER 7,000 ON IT. IT'S COMPLETELY UNFAIR THAT THE TRANSMISSIONS ARE NOT BEING COVERED BY THE DEALERSHIPS. SO NOW I HAVE TO GET ANOTHER VEHICLE AND START ALL OVER AGAIN.

06/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

WHILE DRIVING MY CAR IT JUST SHUTS OFF ON ME AT RANDOM TIMES. I NEVER KNOW WHEN IT IS GOING TO HAPPEN. IT HAS HAPPENED 5 TIMES IN 2 MONTHS. I FOUND A RECALL ONLINE FOR THIS SAME THING BUT MY DEALER IS TELLING ME THEY ARE VIN NUMBER SPECIFIC AND MY VIN SAYS THERE IS NO RECALL SO THEY WON'T FIX IT. PLEASE HELP ME GET THIS SO ED BEFORE I HAVE AN ACCIDENT AND INJURE MYSELF OR SOMEONE ELSE. THANKS.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FAILURE OCCURRED ONLY AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT REMAINED FOR FORTY-FIVE CONSECUTIVE DAYS FOR FURTHER INVESTIGATION. ADDITIONALLY, THE THERMOSTAT HOUSING WIRING HARNESS WAS REPLACED, BUT THE FAILURE PERSISTED. PRIOR TO THE RECALL REPAIR, THE ENGINE WOULD SHUT OFF IF THE GEAR LEVER WAS SLIGHTLY TOUCHED. ALSO THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION, BUT THE RECALL REPAIR CORRECTED THIS ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

06/28/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/27/2016
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE WAS SHIFTED IN NEUTRAL AND THEN RESTARTED FOR THE VEHICLE TO FUNCTION HOWEVER, IT WAS EXTREMELY DIFFICULT TO DEPRESS ON THE BRAKE PEDAL AND USE THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

06/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/23/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/21/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

WHEN DRIVING THE 2010 DODGE GRAND CARAVAN THE TRACTION CONTROL LIGHT CAME ON WHILE I WAS DRIVING ON THE HIGHWAY THE FIRST TIME, AND REGULAR STREET ROADS THE OTHER TIMES AND THE VEHICLE STALLS AND THE BRAKE, STEERING WHEEL AND GAS PEDAL LOCK CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE.

06/20/2016
Components: SERVICE BRAKES
Incident Date: 06/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44E19R******
Summary

MY CAR ONLY HAS 71,000 MILES ON IT AND IT NEEDS ITS FOURTH BRAKE JOB.

06/15/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/14/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/02/16*LJ THE CONSUMER STATED ONE OF THE FOBIK HAVE WORN OUT AND THE OTHER ONE, WAS GETTING HARD TO USE. UPDATED 08/15/16.*JB

06/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START HOWEVER, THE RADIO, POWER WINDOWS STARTED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ON A DAILY BASIS SINCE JULY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

06/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HAD DIFFICULTY STARTING THE VEHICLE. THE VEHICLE OPERATED FINE FOR MONTHS BEFORE THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE NEEDED TO BE JUMPSTARTED IN ORDER TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT ESTIMATED THAT THE FAILURE OCCURRED APPROXIMATELY TEN TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

06/06/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHEN THE VEHICLE WAS TAKEN IN FOR A ROUTINE OIL CHANGE AT AN INDEPENDENT MECHANIC, THE TECHNICIAN NOTICED THAT THE FUSE BLOCK (TIPM) FAILED AND NEEDED TO BE REPLACED. IN ADDITION, WHILE DRIVING 55 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,791.

06/06/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

MY CAR HAS BEEN HAVING INTERMITTENT STALLING/ NO STARTING ISSUES SINCE 9/16/14. I HAVE REPLACED THE BATTERY, SPARK PLUGS, CRANK SHAFT SENSOR, WYN MODULE. I HAVE HAD MY MECHANIC LOOK IT + I HAVE TAKEN IT INTO THE DODGE DEALER 2 TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHY IT KEEPS STALLING/ NOT STARTING. I HAVE TRIED CONTACTING THE DODGE CORPORATE OFFICE TO SEE IF THEY COULD HELP BUT SO FAR I HAVE NOT BEEN ABLE TO SPEAK TO A REPRESENTATIVE. MY CAR HAS STOPPED COMPLETELY (LOSING STEERING/POWER) A LOT OF TIMES, OF WHICH 2 TIMES WERE ON THE FREEWAY GOING 50 + MILES W/ KIDS IN MY CAR. THIS IS A HUGE SAFETY ISSUE!!!! LUCKILY I WAS ABLE TO PULL OFF THE ROAD AND RESTART MY CAR BEFORE MY KIDS AND I WERE HIT. 9/16/14- SERVICED CAR FOR INTERMITTENT NO START 6/22/15 DID NOT START FOR SEVERAL TIMES 7/9/15 SERVICED CAR FOR INTERMITTENT NO START 8/19/15 SERVICED CAR FOR INTERMITTENT NO START- REPLACED BATTERY XX- GOING INTO PARKING LOT 20 MPH CAR CUT OFF. XX- COMING OUT OF CHURCH PARKING LOT 10 MPH CAR CUT OFF. XX- COMING OUT OF BRENTWOOD GOLF COURSE 20 MPH CAR CUT OFF. (NO CODES) 1/22/16 SERVICED CAR FOR INTERMITTENT NO START/STALLING 2/4 REPLACED SPARK PLUGS $343 3/16 ON HWY 680 GOING 50 MPH W/2 KIDS IN THE CAR. CAR CUT OFF , LOST STEERING/POWER. GOT INTO EMERGENCY LANE TURNED IT OFF / ON. 3/22 SERVICED CAR FOR INTERMITTENT NO START/STALL. REPLACED CRANK SHAFT $157 3/23 HWY 4 BY CEMETERY GOING ABOUT 55 MPH. CAR CUT OUT, LOST STEERING/POWER 3/24 PULLING INTO DRIVEWAY CAR SHUT OFF. CALLED DODGE DEALER SPOKE TO CHRIS WOODSON 9257566381 3/29 DODGE DEALER REPLACED WYN MODULE $799 4/23 3 X TO START SATURDAY AM BEFORE FINE ARTS 5/18- CAR DIDN'T START @7:10 HAD TO GET NEIGHBOR'S CAR TO TAKE CHILD TO SCHOOL.7:30 CAR STARTED UP 7:50 CAR DIDN'T START 2:45 PM CAR STARTED 5/25 DODGE COULDN'T FIGURE OUT WHY NO START VIDEO ALSO AVAIL.

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH ERROR CODES ILLUMINATING ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE VEHICLE HAD TROUBLE STARTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

06/01/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BE SUPPLIED FROM THE MANUFACTURER. THE CONTACT WAITED FOR LONGER THAN A YEAR TO RECEIVE THE PART FOR THE RECALL REMEDY AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/01/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44H58R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN . THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) BUT THE DEALER WAS UNABLE TO SUPPLY THE PART FOR THE RECALL REMEDY. THE DEALER INDICATED THAT THE MANUFACTURER WAS SENDING A LIMITED SUPPLY OF PARTS AND THAT THEY HAD NOT BEEN ABLE TO OBTAIN THE PARTS FOR MONTHS TO SCHEDULE THE RECALL REPAIR APPOINTMENT SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO CONFIRM A DATE THAT THE PARTS MAY BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/01/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/01/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS UNAVAILABLE. UPDATED 07/12/16*LJ

05/31/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.....UPDATED 07/05/16 *BF *CN

05/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

05/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER FOR LONGER THAN SIX MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. FOR MONTHS, THE DEALER KEPT TELLING THE CONTACT TO CALL BACK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/14/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

VAN STARTED AND KEY STUCK, THEN WHEN THE KEY GET FINALLY REMOVED THE ENGINE STAY ON AND WON'T SHUT OFF UNLESS REMOVE CABLES FROM BATTERY. WHEN THE BATTERY CABLES ARE CONNECTED AGAIN THE ENGINE START BY ITSELF WITHOUT A KEY OR THE IGNITION IS ON WITHOUT THE KEY AND THE ONLY WAY TO SHUT OFF THE VAN OR TO TURN OFF THE IGNITION IS TO DISCONNECT THE CABLES FROM THE BATTERY OR IT STAYS ON OR WON'T SHUT OFF. RUNNING THE BATTERY OUT AND YOUR GAS TANK EMPTY.

05/14/2016
Components: AIR BAGS
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

MILEAGE, 78,000 , AIR BAG LIGHT ON DASH CAME ON, TAKEN TO DEALERSHIP, THEY DIAGNOSED AS THE OCR MODULE, NOTICED RECALLS FOR SAME MODEL BUT SLIGHTLY EARLIER PRODUCTION DATES, WHY WASNT THERE BLANKET RECALL FOR THIS ISSUE OF ALL 2010 MODELS?? I WAS TOLD BY DEALERSHIP THIS LIGHT BEING ON MIGHT NOT DEPLOY THE AIRBAGS IN A COLLISION. NEAR $600 TO REPLACE OCR, NOT INCLUDING LABOR.

05/10/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

SIMILAR TO OTHER REPORTS; VEHICLE WILL RANDOMLY LOSE POWER AND/OR STALL. IT HAS HAPPENED AT SLOW SPEEDS, STOPPED AT A LIGHT, AND EVEN ON THE HIGHWAY GOING 70MPH. HAVE TO TAKE KEY OUT OF IGNITION, WAIT A FEW SECONDS AND TURN BACK ON AND CAR STARTS UP. ALSO NOW HAVING ISSUES TO TURN ON. LIGHTS ON DASH WILL BLINK AND DIM; RADIO SHUTS OFF; EBS, ANTI LOCK BRAKE, ENGINE LIGHT ALL BEGIN TO BLINK. IDLE NEEDLES GETS LOW. POWER BRAKES LOSE FUNCTION. WE HAVE OWNED THE CAR SINCE MARCH 2016, CAR HAS 56000 MILES. TAKEN TO DEALER A FEW TIMES WHERE THE PCM WAS CHANGED AND ISSUED NOT RESOLVED. CHANGED FAULTY PULLEY ON BELT SYSTEM AND ISSUE NOT RESOLVED. COMPUTER DOES NOT COME BACK WITH ANY CODES. LOCAL MECHANIC CHECKED FOR STARTER, ALTERNATOR, IGNITION SWITCH ISSUES AND ALL SHOWING GOOD. VEHICLE IS NOT PART OF DODGE RECALL OF OTHER 2010 THAT ARE HAVING EXACT SAME ISSUE.

05/09/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/09/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

WHILE OPERATING THE VEHICLE, THE INTERIOR LIGHTS, RADIO, AIR CONDITIONER AND WINDOWS BECOME INOPERABLE. THE LIGHTS, RADIO, AND AIR TURN OFF, AND THE WINDOWS WILL NOT GO UP OR DOWN. THE HEAD LIGHTS STILL WORK, BUT THE REST DO NOT. THEN THEY COME BACK ON OUT OF NOWHERE. THEN OFF AND ON AND OFF AND ON... WHILE SITTING STILL AND WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES. AND I FEAR IT'S GOING TO START AN ELECTRICAL FIRE WHILE WE ARE IN THE VEHICLE.

05/07/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

WHILE DRIVING THE VEHICLE JUST STALLS OUT OF NO WHERE AND IS VERY DANGEROUS. ALMOST WRECKED 3 TIMES DURING THE STALL PERIOD BECAUSE POWER STEERING AND ENGINE DID NOT RESPOND.

05/04/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

VEHICLE HEADLIGHTS INTERMITTENTLY GO OUT DURING DRIVING OR STARTING OF VEHICLE. VARIOUS OTHER ELECTRICAL ISSUES INSIDE VEHICLE AS WELL OCCUR, FOR EXAMPLE: DASH LIGHTS GO OUT, RADIO LIGHTS GO OUT, ETC... LIGHTS MAY GO OUT WHILE PARKED OR WHILE DRIVING AND INTERMITTENT.

04/26/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/25/2016
Components: STRUCTURE
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, A CHILD STOOD ON TOP OF THE STOW AND GO COMPARTMENT ON THE REAR DRIVER SIDE. THE FLOOR PANEL COLLAPSED AND THE HINGES FAILED. THE CHILD FELL ONTO THE FLOOR OF THE VEHICLE. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE LOAD FLOOR LATCH FAILED AND CAUSED THE PANELS TO COLLAPSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,200.

04/25/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

ON APRIL 17, DRIVING AT HIGHWAY SPEEDS THE CRUISE CONTROL FAILED TO CANCEL TWO SEPARATE TIMES. APPLYING BRAKES ALSO DID NOT CANCEL THE CRUISE CONTROL. THEN, ENGINE STALLED AT HIGHWAY SPEEDS ON SAME TRIP TWO TIMES. SEVERAL DAYS LATER, ENGINE FAILED TO START. AFTER SEVERAL ATTEMPTS THE ENGINE STARTED. SUSPECT TIPM FAILURE.

04/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE DEALER INDICATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS STILL AT THE DEALER. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TWO YEARS AGO THERE WAS A RECALL ON THE 2009-2010 DODGE CARAVANS FOR THE IGNITION SWITCH TURNING OFF WHILE THE VEHICLE WAS BEING DRIVEN. I WAS TOLD THAT MY VAN WAS NOT A PART OF THAT RECALL, HOWEVER THERE HAVE BEEN 5 INSTANCES WHERE I HAVE BEEN DRIVING IN A PARKING LOT OR DOWN A NEIGHBOR STREET WHEN THE VAN'S ENGINE JUST TURNS OFF AND I LOOSE STIRRING AND BRAKING ABILITY. THIS MORNING WHEN I WAS PULLING OUT INTO TRAFFIC ONTO A MAIN ROAD THIS OCCURRED AGAIN, BUT THIS TIME I WAS IN DANGER AND ALMOST HIT BY SEVERAL CARS. THE ONLY WAY I CAN GET THE VAN TO RESTART IS TO PUT IT IN PARK AND TRY AND START IT. IT USUALLY TAKES TO OR 3 TIMES BEFORE IT WILL START, IT SEEMS TO GET STUCK AND THE ENGINE KEEPS TRYING TO START UNTIL FINALLY IT WILL START AND I CAN GET IT MOVING AGAIN. THIS VAN IS THE MAIN VEHICLE FOR OUR FAMILY AND AFTER THIS MORNING I M IN FEAR OF MY LIFE AND THE LIVES OF MY CHILDREN. PLEASE LOOK INTO THIS AND HELP ME GET THIS FIXED BY THE MANUFACTURER. THE NUMBER OF IMPACTED VEHICLES IS GREATER THAN THE RECALL THEY DID A FEW YEARS AGO.

04/07/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/01/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

SOME OF MY DASH LIGHTS ARE NOT WORKING. I TOOK TO MY MECHANIC AND HE SAID, "THIS WOULD BE AN EIGHT-HOUR JOB AND COST ABOUT $800.00. HE DID NOT WANT THIS JOB AND SUGGESTED I CONTACT DODGE TO SEE IF THERE WERE ANY RECALLS. I CANNOT AFFORD TO HAVE THIS REPAIRED. IS THERE SOMETHING DODGE CAN DO TO FIX THIS PROBLEM. I NEVER HAD THIS KIND OF PROBLEM WITH ANY OF MY VIHICLES BEFORE AND THYIS IS THE FOURTH DODGE I HAVE OWNED. THE PROBLEM IS THAT AT NIGHT, WHEN I NEED TO SEE MY DASH LIGHTS, I CANNOT SEE MY SPEEDOMETER, ECT. I HAD TO PUT A LIGHT ABOVE MY SPEEDOMETER. NOR VERY ATTRACTIVE AND NOT REAL HELPFUL.

03/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 112,000.

03/17/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

03/11/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/10/16*LJ

03/10/2016
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

ENGINE STALLS WHILE DRIVING IN MOTION-SO FAR HAS ONLY OCCURRED WHILE DRIVING ON CITY STREETS BUT IS BECOMING MORE FREQUENT.ORIGINALLY SEEMED TO OCCUR ONLY WHEN NOT FULLY WARMED UP BUT NOW IS HAPPENING AT REGULAR OPERATING TEMPERATURES ALSO.IT HAS HAPPENED BOTH WHILE MAKING TURNS AND WHILE TRAVELING IN A STRAIGHT LINE. I OFTEN DON'T NOTICE IT HAS OCCURRED UNTIL I TRY TO ACCELERATE OR TURN AND DISCOVER THE LOSS OF POWER STEERING AND THAT THE TACHOMETER IS ON "O" RPMS. IT HAS BECOME A REGULARLY RE-OCCURRING ANNOYANCE AND HAS OBVIOUS DANGER POTENTIAL. I TOOK THE CAR TO A DEALERSHIP FOR THE RECALL ON THE WIN MODULE AND WAS TOLD THAT THE BRAND OF MODULE THAT THIS VEHICLE CONTAINED WAS NOT THE ONE THEY WERE HAVING PROBLEMS WITH AND WOULD THEREFORE NOT REPLACE IT. THEY ALSO CLAIMED THAT THE PROBLEM WE WERE HAVING WAS NOT RELATED TO THAT PART. CHECKING ONLINE I FIND THAT I AM FAR FROM THE FIRST OWNER OF THESE VEHICLES EXPERIENCING THIS PROBLEM AND THAT CHRYSLER CORP. SEEMS TO BE IN DENIAL OF A PROBLEM AND IS AT A LOSS AS TO CORRECTION OF THE PROBLEM. PLEASE ADD MY COMPLAINT TO THE GROWING LIST OF UNRESOLVED COMPLAINTS RELATING TO THIS VEHICLE.

03/08/2016
Components: AIR BAGS
Incident Date: 12/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

03/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 81,630.

03/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE DRIVER SIDE ELECTRIC CONTROL PANEL FAILED TO WORK WHILE WAITING FOR THE PART. THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS DUE TO THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

03/03/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

THE VAN SHUTS OFF WHILE DRIVING THE ISSUE ARE WITHIN THE RECENT RECALL THAT HAS HAPPENED BUT MY VAN WAS MANUFACTURERED TWO MONTHS AFTER THE RECALL IS STATING THAT IS AFFECTED.I WENT TO THE DEALER SHIP AND THEY STATED THAT IT WAS SOMETHING COMPLETELY DIFFERENT THAN THE ISSUES STATED IN THE RECALL

02/26/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF THREE TIME. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. UPDATED 04/22/16*LJ

02/24/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

THIS PROBLEM HAS HAPPENED NUMEROUS TIMES AND CONTINUES TO DO SO. WHEN THE VAN IS RUNNING AND IN PARK IT WILL NOT SHIFT OUT OF PARK UNLESS I PLAY WITH THE KEY (JOSTLE IT AROUND) THE SHIFT LEVER THEN IS VERY HARD TO SHIFT (AS IF IT IS HALF ENGAGED). WHEN THE VAN IS OFF I TRY TO START THE CAR BUT IT DOESN'T START UNLESS I REMOVE THE KEY AND PUT IT BACK IN NUMEROUS TIMES. THE KEY HAS COME OUT WHILE IT WAS RUNNING AND I COULD NOT TURN THE CAR OFF UNTIL I PUT IT BACK IN THE IGNITION AND PLAYED WITH IT FOR A FEW MINUTES. FROM THE FORUMS I HAVE READ THIS SOUNDS EXACTLY LIKE WHAT IS HAPPENING WITH THE RECALLED IGNITION PARTS BUT MY VIN NUMBER DOESN'T SEEM TO BE ON THAT RECALL LIST? THERE IS NO KEY-CHAIN ON THE KEYS AND NEVER HAD ANY.

02/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIPM UNIT FAILED AND NEEDED TO BE REPLACED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND 14V530000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

02/19/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/16/2016
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

MY 2010 DODGE GRAND CARAVAN STALLS 5 TO 10 TIMES PER WEEK. IT STALLS AT ANY SPEED AND AT ANY TIME (WARM OR COLD). SINCE THE DODGE DEALERSHIP COULD NOT FIND THE ISSUE (HATS OFF TO THEIR INEPTITUDE), AFTER FURTHER RESEARCH, I LEARNED THE ISSUE IS DUE TO FAILURE OF THE TOTALLY INTEGRATED POWER MODULE (TIPM) AND AFFECTS OTHER DODGE/CHRYSLER PRODUCTS . SEE NHTSA ACTION NUMBER: DP14004. HOWEVER, NHTSA STANCE ON THIS IS 'EXCEPT INSOFAR AS THE PETITIONER'S CONTENTIONS RELATE TO THE DEFECT CONDITION ADDRESSED BY THE CHRYSLER RECALLS, THE FACTUAL BASES OF THE PETITIONER'S CONTENTIONS THAT ANY FURTHER INVESTIGATION IS NECESSARY ARE UNSUPPORTED. IN OUR VIEW, ADDITIONAL INVESTIGATION IS UNLIKELY TO RESULT IN A FINDING THAT A DEFECT RELATED TO MOTOR VEHICLE SAFETY EXISTS OR A NHTSA ORDER FOR THE NOTIFICATION AND REMEDY OF A SAFETY-RELATED DEFECT AS ALLEGED BY THE PETITIONER AT THE CONCLUSION OF THE REQUESTED INVESTIGATION. THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA'S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY'S SAFETY MISSION, THE PETITION IS DENIED'. THIS WILL ONLY BE RESOLVED WHEN SOMEONE DIES OR THE NHTSA TAKES OUR 'CONTENTIONS' SERIOUSLY.

02/16/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

02/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

THE CAR WILL NOT SWITCH OUT OF FIRST GEAR, COMPUTER SYSTEM CAN'T PIN POINT PROBLEM. HAVE ALREADY SPENT 1300 TO REPAIR ON FIRST MECHANIC, HE COULD NOT FIND THE PROBLEM. CHARGED 1300 FOR HIS TIME. 2ND MECHANIC HAS HAD THE CAR FOR 6 MONTHS, HE CAN NOT FIND THE PROBLEM EITHER. DODGE HAS NOT BEEN HELPFUL AT AHLL.

02/13/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

ALL THE WARNING LIGHTS ON THE DASH LIGHT UP, THE WIPERS START AND CAN'T BE STOPPED, ALL THE WINDOWS WON'T GO UP OR DOWN, THE DOOR LOCKS WON'T WORK AND WORST OF ALL THE GAS GAUGE, SPEEDOMETER, AND OTHER DASH INDICATORS GO DEAD SHOWING NO ACTION. THIS ALL HAPPENS UNANNOUNCED AT ANY TIME DRIVING OR STILL. IT CAN HAPPEN WITH JUST TURNING THE KEY ON TO START THE CAR.THE MOST RECENT TIME, 2/10/16 THE DEALER REPAIR SAID THERE WERE A TOTAL OF 24 DIFFERENT CODES SAVED THAT DID CONFLICT WITH EACH OTHER.

02/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

WE HAVE BEEN EXPERIENCING INTERMITTENT ISSUES WITH OUR VAN NOT STARTING OR STALLING FOR NO REASON. WE ARE ALSO HAVING ISSUES WITH OUR KEY FOB WORKING TO LOCK AND UNLOCK DOORS INTERMITTENTLY. THIS DOES NOT HAPPEN EVERY DAY AND CANNOT BE PREDICTED BUT APPEARS TO BE RELATED TO THE IGNITION SWITCH. WE HAVE TAKEN IT FOR SERVICE AND REPLACED BATTERIES IN KEY FOBS. HOWEVER, THE ISSUES HAVE NOT BEEN REPLICATED DURING SERVICE. OUR VAN WAS NOT INCLUDED IN THE IGNITION RECALL. WE WOULD LIKE TO REQUEST RECONSIDERATION.

02/10/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

WHILE DRIVING THE VAN WILL JUST SHUT OFF THEREFORE LOSING ALL POWER STEERING AND BRAKES. THE ONLY WARNING LIGHT THAT COMES ON IS THE TRACTION CONTROL LIGHT. THIS HAS HAPPENED ON COUNTRY ROADS AND IN THE CITY. SOMETIMES IT WILL DO IT WHILE TURNING A CURVE AND OTHER TIMES JUST DRIVING STRAIGHT DOWN THE ROAD. THE CURVES ARE THE MOST DANGEROUS SINCE WE LOSE ALL POWER. IT HAS HAPPENED MULTIPLE TIMES IN ONE DAY AND SOMETIMES NOT FOR DAYS. WE HAVE HAD THE IGNITION SWITCH RECALL PERFORMED WITH NO RESULTS TO THE PROBLEM. WE HAVE HAD IT AT 3 DIFFERENT PLACES TRYING TO FIND A SOLUTION WITH NO RESULTS. THEY SAY BECAUSE NO WARNING LIGHTS COME ON THERE IS NO WAY TO DIAGNOSE THE PROBLEM. THIS IS A HUGE SAFETY ISSUE THAT NEEDS RESOLVED IMMEDIATELY. I KNOW WE ARE NOT THE ONLY ONES WITH THIS PROBLEM.

02/09/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

02/08/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE RECALL NOTICE REPAIRS. *SMD RECALL # 14V373000. *JB

02/08/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ *JS

02/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AS THE INSTRUMENT PANEL DISPLAYED AN ERROR MESSAGE THAT THE KEY WAS NOT RECOGNIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

02/05/2016
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,700.

02/05/2016
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

WE HAVE A 2010 DODGE CARAVAN THAT WAS BUILT IN JUNE OF 2010. IT HAS 39,711 MILES ON IT AND THREE TIMES THIS WEEK, 02/03&04/2016, THE ENGINE SHUT OFF INADVERTENTLY WHILE MY WIFE WAS DRIVING IT AT SPEEDS UP TO 40 MPH. THE POWER STEERING AND POWER BRAKES DID NOT WORK AND SHE LET IT COAST TOP A STOP, WHILE BREAKING, PULLING OVER TO THE SIDE OF THE ROAD. THIS WAS ON A STATE ROUTE SHE PUT IT IN PARK AND THE CAR STARTED ALL THREE TIMES. TWO OF THESE INCIDENTS HAPPENED WHILE OUR 2 MIDDLE SCHOOL CHILDREN WERE IN THE CAR. I CALLED THE CHRYSLER COMPLAINT BUREAU AND THEY CHECKED MY VIN NUMBER AND TOLD ME MY VEHICLE WAS NOT INCLUDED IN THEIR RECENT RECALL INVOLVING THEIR WIN IGNITION KEY FOB PROBLEMS EVEN THOUGH OUR VEHICLE IS EXPERIENCING THE SAME ENGINE SHUT DOWN AS IN THEIR RECALL. I HAD THE CAR CHECKED WITH A COMPUTER AND THERE ARE NO CODE PROBLEMS WITH THE VEHICLE. THE DEALER I WENT TO TOLD ME OUR VEHICLE WAS MANUFACTURED 6 DAYS OUT OF THE JUNE 17TH. 2010 RECALL DATE. ON CHECKING MY STICKER ON THE DRIVER DOOR, IT ONLY GIVES 06/2010 AS A MFG DATE. IN THE INTEREST OF SAFETY FOR MY WIFE AND CHILDREN IT WILL BE COSTING ME JUST OVER $600.00 TO HAVE THIS FIXED WITH THE SAME PARTS AS IN THE RECALL. ITS HARD FOR ME TO BELIEVE THAT BACK IN 2010 AS CHRYSLER WAS USING THESE DEFECTIVE PARTS THAT AFTER JUNE THEY QUIT USING THEM SINCE THE RECALL DIDN'T TAKE EFFECT TILL JUNE 26, 2014.

02/05/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/12/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, A THUMPING NOISE WAS HEARD UNDER THE HOOD OF THE VEHICLE. AS THE CONTACT CONTINUED TO DRIVE, THE ENGINE BEGAN TO REV AND THE VEHICLE BEGAN TO SLOW DOWN AND WOULD NOT ACCELERATE. THE INSTRUMENT PANEL LIGHTS BEGAN TO FLICKER AND SMOKE APPEARED UNDER THE HOOD AND THROUGH THE VENTS INSIDE THE VEHICLE. THE VEHICLE STALLED. THE CONTACT STATED THAT THE CONNECTING ROD FRACTURED, THERE WAS A HOLE THROUGH THE ENGINE BLOCK, AND THE WATER AND OIL LINES WERE SEVERED. THE VEHICLE WAS TOWED. THE CONTACT WAS UNSURE IF A POLICE REPORT WAS FILED. THE CONTACT'S SPOUSE, A CERTIFIED MECHANIC, DIAGNOSED THAT THE CONNECTING ROD WAS FRACTURED AND BLEW A HOLE THROUGH THE ENGINE. THE ENGINE, MOTORS, COMPUTER BOARD, AND BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54,800.

02/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TIPM ELECTRICAL FIRE WHILE VAN WAS PARKED. STARTED AFTER PUSHING THE DOOR LOCK ON MY KEY FOB. CHRYSLER SENT AN INDEPENDENT ADJUSTER OUT ON 2/2/16. HAVE NOT HEARD FROM CHRYSLER YET. THIS IS THE 2ND TIME MY VAN HAS HAD AN ELECTRICAL FIRE. 1ST TIME WAS OCTOBER 2014 - HAD TO REPLACE ENTIRE ELECTRICAL SYSTEM IN THE VAN. I SAVED THE 2 BOXES WORTH OF BURNED HARNESSES/PARTS JUST IN CASE. I PAID $6,000 OUT OF POCKET LAST TIME. FIRE DEPARTMENT CAME AND DISCONNECTED BATTERY AND FUSE BOX. NO FLAMES OR INJURIES.

02/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

OCTOBER 2014. THE TIPM MALFUNCTIONED CAUSING AN ELECTRICAL FIRE THAT MELTED THE FUSE BOX AND ALL OF THE WIRE HARNESSES. THE ENTIRE ELECTRICAL SYSTEM HAD TO BE REPLACED AND COST $6,000 OUT OF POCKET. THE HORN, RADIO, LOSS OF LIGHTS, AND WIPER FLUID ACTIVATED CAUSING ME TO BE UNABLE TO SEE AT 50MPH. THEN I LOST ALL POWER AS SMOKE CAME INTO THE VEHICLE. I PUT THE VAN IN NEUTRAL AND TURNED OFF THE IGNITION KEY AND COASTED TO A SAFE AREA. I WAS UNABLE TO GET INTO MY WHEELCHAIR FROM THE DRIVERS SEAT AND WAS FORCED TO EXIT THE DRIVERS SIDE DOOR. I HAVE A WHEELCHAIR ACCESSIBLE VAN WITH A FOLDING RAMP OUT OF PASSENGER SLIDING DOOR. MY DRIVERS SEAT IS A 6 WAY POWER SEAT THE SLIDES BACK AND TURNS. I TRANSFER FROM MY WHEELCHAIR TO THE DRIVERS SEAT. LUCKILY I HAD SOMEONE WITH ME WHO COULD GET MY WHEELCHAIR AND BRING IT TO THE DRIVERS SIDE DOOR SO I COULD GET OUT OF THE VAN. WE WERE EVEN LUCKIER THAT THE VAN DIDN'T BURST INTO FLAMES. WOODBURY DODGE OF NJ REFUSED TO WORK ON MY VAN MADE FALSE STATEMENTS, AND HAD ME TAKE IT ELSEWHERE. THE SAME ISSUE HAPPENED AGAIN ON 1/19/16 - SEE THAT POST

02/04/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/03/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/03/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/02/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

KEY CAME DISENGAGED WHILE DRIVING AFTER HITTING A POT HOLE IN THE ROAD.

01/29/2016
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

THE VEHICLE STALL WHILE DRIVING FORWARD ON THE STREETS, IN MOTION, IT SHUTS OFF COMPLETELY DISABLING POWER STEERING, BRAKES, ETC.

01/29/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

THE SWITCH WAS FIXED AND KEYS REPLACED BUT AFTER THAT THE CAR STALLED THREE TIMES(11/27/2015,1/6/16 AND 1/7/16) AND STOPPED COMPLETELY AND LOST POWER AND STEERING ABILITY. THE CAR STARTED TO SLOW DOWN FIRST AND NOT BEING ABLE TO ACCELERATE UNTIL EVERYTHING WAS DEAD DURING WHICH THE ELECTRONIC STABILITY PROGRAM INDICATOR FLASHED.THE ROAD WAS DRY (NO SNOW OR ICE). THE SPEED WAS 25-30 MPH IN TWO OCCASIONS AND 40 MPH LAST TIME.

01/28/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. PARTS DISTRIBUTION DISCONNECT.

01/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

THE DODGE DEALER DOES NOT HAVE THE PARTS NEEDED FOR RECALL R03/NHTSA 14V-373 CONCERNING THE WIN MODULE AND FOBIK REPLACEMENT. I HAVE RECEIVED NUMEROUS LETTERS ABOUT THIS CONDITION FROM CHRYSLER CORP OVER MANY MONTHS AND STILL NO PARTS. I HAVE 9 OTHER SAME VEHICLES WITH THE SAME RECALL.

01/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE EXITING A FAIRY BOAT AND ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AFTER THE VEHICLE HAD ALREADY BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 107,764. UPDATED 03/16/16*LJ *CN

01/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/25/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT LOW SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

01/22/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

I HAVE RECEIVED A RECALL NOTICE 3 TIMES. I HAVE CONTACTED THE DEALER NEMOURS TIMES TRYING TO RESOLVE THE ISSUE. THEY ARE TELLING ME THAT PARTS ARE NOT AVAILABLE. ALSO I HAVE REPLACED THE BREAKS 4 TIMES THE FIRST TIME WAS AT 17,659 MILES. I ALSO HAD TO REPLACE THE UPPER COOLING LINES. I JUST NOTICED THAT THE LOWER COOLING PIPE IS RUSTING VERY BAD TO THE POINT OF FAILURE. WE HAD TROUBLE WITH THE ELECTRONICS SINCE THE PURCHASE OF THE VAN. WE PURCHASED THE VAN BRAND NEW. THE DOORS WERE LOCKING BY THERE SELF THE HEATING/COOLING CONTROLS HAD TO BE REPLACED. I WOULD LIKE TO RESOLVE THESE ISSUES.

01/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHEN THE KEY FOB WAS PLACED IN THE IGNITION, IT REMAINED LOCKED IN THE ON POSITION. THE GEAR SHIFT MUST BE MOVED SEVERAL TIMES WHILE MOVING THE KEY FOB IN ORDER FOR THE KEY FOB TO BE REMOVED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/22/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS PLACED IN THE IGNITION, A BAD KEY ERROR MESSAGE WAS SHOWN IN THE MESSAGE CENTER ON THE CONSOLE. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE REAR PASSENGER SLIDING DOOR ON THE DRIVER SIDE OPENED INDEPENDENTLY WHILE THE VEHICLE WAS IN MOTION, AND BOTH FRONT WINDOWS WOULD RAISE AND LOWER WITHOUT THE WINDOW SWITCHES BEING PRESSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 101,520.

01/21/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

I'VE BEEN WAITING FOR THE LONGEST TIME, FOR THE DODGE DEALERSHIP TO REPLACE THE PART, OR PARTS THAT THE RECALL PEOPLE, WAS RECALLING THE VEHICLE FOR. BUT INSTEAD, THEY KEEP TELLING ME THAT THE PART, OR PARTS HASN'T COME IN YET. I'VE BEEN HAVING ON GOING PROBLEMS SINCE FOREVER, WITH THIS VEHICLE DYING OUT ON ME, AND MY FAMILY;__TOO MANY TIMES. AND NOT ONLY THAT! BUT MY MONEY IS VERY IMPORTANT TO ME TOO. AND I DON'T LIKE PAYING OUT MY MONEY;__TOWARDS ANYTHING, THAT HAS BEEN A CONTINUOS PROBLEM FOR ME, AND MY FAMILY. SENT ON: THURSDAY_01/21/2016.

01/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

CHRYSLER HAS A RECALL OF THE WIRELESS IGNITION NODE. I HAD THE SYMPTOMS EXACTLY AS STATED ON ON THEIR RECALL BUT THEY ARE NOT HONORING THE REPAIR. SPECIFICALLY THE CAR WOULD JUST TURN OFF FOR NO REASON AND THEY COULD NOT DIAGNOSE IT. THEY TOLD ME THEY WERE NOT SURE WHAT WAS CAUSING IT. THEY DID NOT CHARGE AND SAID WHEN IT GETS WORSE COME BACK AND IT WILL BE EASIER TO DIAGNOSE. WHEN IT WOULD ONLY INTERMITETTENLY START THEY WERE ABLE TO DIAGNOSE IT. NOW THEY ARE STATING IT INOT COVERED.

01/19/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT BOTH THE REAR PASSENGER AND DRIVER SIDE DOOR LATCHES FAILED TO LOCK PROPERLY. THE CONTACT STATED THAT THE DOORS WERE REPAIRED IN A RECALL, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THERE WAS NO REMEDY AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

01/15/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/15/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/14/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/14/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND ADVISED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44HX8R******
Summary

DODGE/CHRYSLER RECALL R03. I CALLED MY DEALER SEVERAL MONTHS AGO WHEN THE FIRST RECALL NOTICE WAS RECEIVED. I WAS PUT ON A WAITING LIST WITH THE DEALER AND STILL HAVE NOT RECEIVED THE NECESSARY REPAIRS. I CALLED BACK TO CHECK AND SEE HOW MUCH LONGER IT WOULD TAKE AND WAS TOLD IT COULD BE SEVERAL MORE MONTHS BEFORE THE REPAIRS CAN BE DONE. THIS DOESN'T SEEM LIKE A REASONABLE TIMEFRAME FOR AN ISSUE THAT INCREASES THE RISK OF AN ACCIDENT. PLEASE NOTE: I WAS FORCED TO ENTER A DATE IN THE FORM, BUT I DO NOT REMEMBER EXACTLY WHEN I CALLED THE FIRST TIME, SO I AM ONLY ESTIMATING.

01/13/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 03-10-16 *BF THE CONSUMER STATED IT HAS BEEN OVER A YEAR, SINCE SHE RECEIVED THE FIRST RECALL NOTICE. UPDATED 03/23/16.*JB

01/12/2016
Components: AIR BAGS
Incident Date: 12/15/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH DURING RAIN WEATHER CONDITIONS, THERE WAS A OBJECT ON THE ROAD THAT CAUSED THE VEHICLE TO SWERVE INTO THE NEXT TRAFFIC LANE AND CRASH. THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. THE VEHICLE PROCEEDED TO CRASH INTO A POLE AND CAME TO A STOP WHEN IT ROLLED OVER. THE CONTACT SUFFERED INJURIES TO THE HEAD, THE BACK, THE KNEES, AND THE HANDS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A STORAGE FACILITY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/12/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A DODGE GRAND CARAVAN. THE CONTACT STATED THAT UNKNOWN WARNING LIGHTS FLICKERED INTERMITTENTLY. THE VEHICLE WS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120, 000. PARTS DISTRIBUTION DISCONNECT.

01/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

WE PURCHASED THIS VEHICLE USED AND HAVE HAD NO MAJOR ISSUES WITH IT. RECENTLY, AT LOW SPEEDS (LESS THAN 35MPH) THE VEHICLE WILL STOP RUNNING. THE INDICATIONS ARE: -CAR IS MOVING FROM BUT SLOWS WITHOUT BRAKING BECAUSE POWER IS NOT BEING SUPPLIED TO MAKE THE CAR GO. -THE TACHOMETER DROPS TO ZERO, BECAUSE THE ENGINE IS NOT RUNNING. -THE ETS (ELECTRONIC TRACTION SYSTEM) LIGHT TURNS ON -VEHICLE IS HARDER TO STEER BECAUSE POWER STEERING IS NOT AVAILABLE WHEN ENGINE IS NOT RUNNING. THE REMEDY IS TO: -PULL OVER, PUT IN PARK AND START FROM THE GET GO. -POP THE VEHICLE INTO NEUTRAL AND START ON THE GO I NOTICED THERE WAS AN OPEN RECALL ON THIS VEHICLE TO REPLACE THE WIM (NHTSA CAMPAIGN NUMBER: 14V373000) WITH ONE OF THE SYMPTOMS BEING THE IGNITION KEY INADVERTENTLY MOVES TO THE ACCESSORY OR OFF POSITION WHILE RUNNING. I TOOK IT IN TO OUR LOCAL DODGE DEALER AND THEY PERFORMED THE RECALL FOR US. WITHIN A FEW DAYS, THE EXACT SAME THING WAS HAPPENING. SO WE TOOK IT BACK. THE SAME DEALER DID THE FOLLOWING: -CLEARED THE COMPUTER CODES TO HAVE A CLEAN CAPTURE -UPDATED OUR PCM, APPARENTLY THERE WAS AN FLASH UPGRADE. WE DROVE IT OVER THE WEEKEND, THINGS SEEMED FINE. BUT THEN, IT DID IT AGAIN. TWICE IN THE SPAN OF ABOUT 20 MINUTES. I TOOK IT BACK TO THE DEALER TO SEE WHAT THE CODES WERE. NOW THEY HAVE DETERMINED: -THE TPIM IS THE PROBLEM -AND THE INVERTER IS THROWING CODES TOO, SO THAT PROBABLY NEEDS REPLACED. I PAID THEM FOR THE DIAGNOSTIC AND TOLD THEM I'M GOING TO SIT ON THIS PENDING $1500 REPAIR. AFTER DOING SOME WEB RESEARCH I FOUND OUT THAT CHRYSLER VEHICLES WITH A TPIM PROBLEM SEEMS TO BE COMMON PLACE, YET THERE HAS BEEN A SMALL RECALL FOR CERTAIN VEHICLES. I AM MOSTLY POSTING THIS "COMPLAINT" TO HELP GET A RECALL ISSUED AND TO SET UP A SITUATION WHERE I CAN GET REIMBURSED, SHOULD I GO AHEAD WITH THE FIX AND A RECALL IS ISSUED

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

01/08/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ THE CONSUMER STATED AS OF 03/07/16, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 04/06/16

01/08/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/09/16*LJ UPDATED 04/05/16.*JB

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A8HR54P18R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/08/2016
Components: STEERING,ENGINE
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

THE VANS ENGINE SHUTS OFF WHENEVER IT WANTS. DRIVING DOWN THE ROAD IT JUST SHUTS DOWN, ALL ACCESSORIES CONTINUE TO WORK SUCH AS FANS RADIO ETC. THE STEERING LOCKS UP BECAUSE THE ENGINE SHUTS DOWN. AS SOON AS I CAN STOP I PUT IT IN PARK AND TURN THE KEY. THE CAR IMMEDIATELY STARTS AND I CONTINUE TO DRIVE. THERE ARE NO WARNING LIGHTS ON AND NOTHING FLASHES ON THE DASH WHEN IT STALLS. IT JUST TURNS OFF AS IF I HAVEN'T TURNED THE KEY ALL THE WAY TO RUN.

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO GO INTO THE OFF POSITION AND COULD NOT BE RELEASED. THE VEHICLE WAS TAKEN TO DEALER WHERE THE CONTACT REQUESTED A NEW KEY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 03/09/16*LJ THE BATTERY HAD TO BE DISCONNECTED. UPDATED 03/30/16.*JB

01/07/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/13/16*LJ THE CONSUMER STATED THE SAFETY RECALL, WAS FIXED. UPDATED 04/28/16.*JB

01/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/07/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME TO RECEIVE THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/06/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/06/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS AND ELECTRICAL SYSTEM; HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

12/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE HAD TO WIGGLE THE KEY IN ORDER TO GET THE RADIO AND HVAC TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. PARTS DISTRIBUTION DISCONNECT.

12/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO, AIR CONDITIONER, AND POWER WINDOWS FAILED TO FUNCTION. IN ADDITION, THE WARNING LIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

12/23/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTD NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHEN THE VEHICLE WAS STARTED, THE KEY REMAINED IN THE START POSITION FOR APPROXIMATELY A MINUTE AND THEN RETURNED TO THE ON POSITION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

12/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

I'VE BEEN WAITING SINCE JUNE 9, 2015 TO BE CALLED FOR THE WIN R03/NHTSA 1V-373 RECALL. SINCE THEN I'VE BEEN EXPERIENCING THE FOLLOWING: TRY TO START MY VAN AND IT WON'T START. HAVE TO WAIT, SOMETIMES UP TO AN HOUR TO TRY AGAIN.

12/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

RECEIVED A RECALL NOTICE FOR THE WIRELESS IGNITION NODE BACK IN THE FALL BUT AM STILL ON A WAITING LIST BECAUSE THE MANUFACTURER IS NOT SUPPLYING THE DEALERS WITH THE PART.

12/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D8HN44E19B******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE REQUIRED MULTIPLE ATTEMPTS TO START. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEAGE WAS UNKNOWN. PART DISTRIBUTION DISCONNECT.

12/11/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44E89R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/11/2015
Components: SERVICE BRAKES
Incident Date: 12/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A TIRE ROTATION AT AN INDEPENDENT MECHANIC. THE CONTACT WAS NOTIFIED THAT THE REAR BRAKES WERE SEVERELY RUSTED AND INOPERABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

12/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,500. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/01/16*LJ UPDATED 05/09/18*JB *CN

12/08/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/07/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 20BHN44H38R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/19/16*LJ; UPDATED 05/04/18*JB

12/02/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/18/16*LJ; 05/02/18*JB

12/01/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

12/01/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN1AE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND WHEN THE TWO DEALERS WERE CONTACTED FOR MONTHS, THEY WERE UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS ALSO NOT ABLE TO INDICATE A REASONABLE DATE TO HAVE THE VEHICLE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

11/25/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/23/2015
Components: STEERING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE MADE AN ABNORMAL NOISE. WHILE STEERING TO THE LEFT, THE NOISE DECREASED AND, WHILE STEERING TO THE RIGHT, THE NOISE INCREASED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE NOISE STOPPED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

11/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (WIRELESS IGNITION MODULE), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 130,000.

11/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

RECEIVED SAFETY RECALL IN APRIL 2015. CONTACTED LOCAL DEALER IN MAY 2015. IT IS NOW NOVEMBER 2015, AND AM STILL WAITING TO GET MY CAR IN TO BE REPAIRED.

11/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/16/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

I WAS DRIVING APPROXIMATELY 50 MPH ON A CITY STREET WHEN MY ENGINE SHUT OFF. I LOST ALL ENGINE POWER; TANK WENT TO EMPTY AND IT WAS INCREDIBLY HARD TO TURN THE STEERING WHEEL AS WELL AS BRAKE. THE BEST I COULD, I PULLED OVER, PUT THE VAN IN PARK AND RESTARTED IT. I DROVE HOME. I CALLED THE DODGE DEALERSHIP AND THEY SAID THAT SINCE NO DASH LIGHTS CAME ON, NO CODES WOULD BE STORED, AND TO KEEP DRIVING THE VEHICLE UNTIL IT HAPPENED AGAIN. I HAVE AN APPOINTMENT SCHEDULED WITH THEM FOR 11/19/15 (THE SOONEST POSSIBLE APPOINTMENT.) I AM UNCERTAIN IF THIS IS RELATED; HOWEVER, SOMETIMES MY "KEY" DOESN'T LOCK OR UNLOCK THE VAN. IN AUGUST, TWO TIMES THE VAN WOULDN'T START RIGHT AWAY (2-3 TRIES) AND ON SEPTEMBER 6, IT DIDN'T START AFTER MULTIPLE TRIES. ABOUT AN HOUR LATER, IT STARTED WITH A GRINDING SOUND, WHICH SOUNDED TO BE COMING FROM THE RIGHT PASSENGER SIDE OF THE DASHBOARD. NO DASH LIGHTS. IT HAS STARTED FINE SINCE THEN.

11/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

THE VEHICLE HAS UNEXPECTEDLY SHUT OFF (I.E. GONE DEAD) 30-40 TIMES IN THE PAST 9 MONTHS. I PREVIOUSLY TOOK THE VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEARLERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. WHEN IT SHUTS OFF, THE ENGINE STOPS RUNNING, LOSS OF POWER STEERING, LOSS OF POWER BRAKES, AND IM GUESSING THE AIR BAGS. ALTHOUGH THE VAN PREDOMINANTLY SHUTS OFF AT LOW SPEEDS (10-15 MPH) SHORTLY AFTER STARTING THE CAR, IT NOW OCCURS MORE FREQUENTLY AT HIGHWAY SPEEDS (60 MPH) AND AFTER THE CAR HAS BEEN RUNNING FOR 2 HOURS. THE SHUT DOWN HAS GOT TO BE ELECTRONIC AS THE ENGINE DOES NOT SPUTTER (THE ENGINE AND ALL ELECTRONICS GO DEAD). ALSO WE USE ONLY THE KEY IN THE IGNITION (NO KEY RING OR EXTRA KEY WEIGHT) AND THE KEY DOES NOT MOVE OUT OF THE ON POSITION. THIS ROLLING DEATH TRAP NEEDS TO BE RECALLED AND REPAIRED IMMEDIATELY.

11/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO PLACE THE GEAR SHIFT IN PARK, THE IGNITION BECAME INOPERABLE WITHOUT WARNING. THE FAILURE WAS CONSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSYTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

11/04/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THERE WAS SOME DIFFICULTY WHEN LOCKING AND UNLOCKING THE VEHICLE DUE TO THE VEHICLE NOT REGISTERING THE FOB KEYS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,044. PARTS DISTRIBUTION DISCONNECT.

10/28/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

WHEN DRIVING ON THE FREEWAY OR CITY ROAD THE DASH START TO FLICKER THEN JUST SHUTS DOWN HAVE TO WAIT ABOUT A MIN THEN STARTS UP AGAIN MY CONCERN IS WHEN DRIVING I LOSE ALL CONTROL OF THE VEHICLE. IT SEEMS TO HAPPEN IN THE MORNING AND AT NIGHT I HAD MY STARTER,RELAYS ,ALTERNATOR BATTERY CHECK ALL SEEM FINE PLEASE ASSIST

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY WAS JAMMED IN THE IGNITION. THE KEY WAS ABLE TO BE RELEASED AFTER NUMEROUS ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/07/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

REAR QUARTER VENT WINDOW SWITCH DEALER ALWAYS SAYS SWITCH NOT AVAILABLE.

10/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE PARKED AND THE VEHICLE ON, THERE WAS A LOUD CLICKING NOISE COMING FROM THE FRONT PASSENGERS SIDE DASHBOARD AREA. THE CONTACT ALSO STATED THAT THE FAILURE WOULD OCCUR WHEN THE VEHICLE WAS OFF. THE FAILURE OCCURRED INTERMITTENTLY . THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

10/23/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY AT 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID RESTART. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS AND THE RADIO POWERED OFF. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

10/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

10/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE FAILURE MILEAGE WAS 27,000.

10/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

THE CAR WON'T TURN OVER AND I WAS TOLD BY A MECHANIC THAT IT IS THE IGNITION. I TOOK MY CAR IN FOR A RECALL A FEW MONTHS AGO BECAUSE IT WAS CUTTING OFF AND STARTING INTERMITTENTLY. THE KEY FABS WERE REPLACED AND THE PROBLEM WITH IT CUTTING OFF WERE SUPPOSEDLY FIXED.

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

I RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE FOR THE WIRELESS IGNITION NODE MODULE OF MY DODGE CARAVAN IN MAY 2015. IT IS IMPORTANT FOR MY SAFETY CONCERNS AND VEHICLE RELIABILITY. I WENT TO THE DEALER FOR THE FREE CORRECTION-UPGRADE AND REPAIR IN MAY. THEY TOLD ME THE PART IS NOT IN, BE IN NEXT WEEK, NEXT WEEK, IN A FEW DAYS......ON AND ON...ETC..........MADE ME SEVERAL APPOINTMENTS AND THE PARTS NEVER ARRIVED, THUS WASTING MY TIME AND WEEKLY SCHEDULING. IF I CALL THEY GET ANNOYED WITH MY CALL, IF I GO THERE THEY GET ANNOYED FOR MY REQUESTED AND REQUIRED BY LAW, FREE REPAIR. THEY PROMISE, NEXT WEEK, YOU ARE ON OUR LIST, YOU WILL BE SOON, LET ME LEAVE A NOTE.....IT SEEMS LIKE A SCAM. NOW IT IS OCTOBER 21, 2015 AND IT STILL HAS NOT HAPPENED. THEY WERE AGAIN ANNOYED WITH YESTERDAYS VISIT AND GAVE MANY EXCUSES AND OF NO HELP. THEY KEEP GIVING EXCUSES FOR NOT PERFORMING THIS SAFETY RECALL. SOMETHING VERY STRANGE IS GOING ON HERE AND THEY SEEM TO BE IGNORING THEIR CUSTOMERS SAFETY OF WHICH THE REPAIR IS REQUIRED BY LAW TO BE PERFORMED......AFTER ALL.....IT IS A SAFETY RECALL! I AM CONSIDERING FUTURE LAWSUIT/OR CLASS ACTION LAWSUIT WITH MANY OTHERS WHO ARE VERY UNHAPPY WITH CHRYSLER/B&B DODGE. PLEASE TAKE CARE OF THIS. THE DEALER IS B&B DODGE, 125 GRANDVIEW AVE, HONESDALE, PA 18431. TELEPHONE NUMBER: 570-253-12909. THE REPAIR IS REPLACEMENT OF "THE WIRELESS IGNITION MODULE" (WIN), REPLACEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEYS (FOBIK) AND IGNITION SWITCH, ETC. THIS IS ALL FULLY DESCRIBED ON MY FCA SAFETY RECALL..........R03/NHTSA/14V-373. BY THE WAY, AFTER ALL OF THIS AGGRAVATION, I AM CONSIDERING MY NEXT VEHICLE NOT TO BE A CHRYSLER PRODUCT. THANK YOU VERY MUCH. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FOB WAS FALLING APART. THE FAILURE MILEAGE WAS 10,000.

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

I HAVE BEEN CALLING ABOUT GETTING THE IGNITION REPAIRED AND FOB'S REPLACED FOR ALMOST 4 MONTHS. I KEEP BEING TOLD THAT I AM ON THE LIST TO HAVE IT FIXED. I HAVE NOT BEEN TOLD WHERE I AM ON THE LIST OR GIVEN ANYTIME FRAME. I HAVE BEEN TOLD THAT THE DEALER SHIP IS ONLY GETTING ONE OR TWO KITS AT A TIME. IT HAS NOT GONE INTO THE OFF POSITION YET, BUT THE FOB IS BROKEN DUE TO THE FIRST RECALL FOR THIS PROBLEM.

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

THE HEADLIGHTS CUT OFF WHILE WE WERE TRAVELING 55 MPH AT NIGHT. THEY WOULD WORK ONLY IF I HELD THE BRIGHT LIGHT SWITCH ALL THE WAY PULLED BACK (I TRIED ALMOST EVERYTHING KNOWN TO MAN). I LOOKED ON THE INTERNET AND FOUND SEVERAL COMPLAINTS AND QUICK FIXES. ONE WAS TO DISCONNECT THE BATTERY FOR 10 MINUTES, DID NOT WORK. THE ONE THAT WORKED WAS TO HIT, SHAKE OR JIGGLE THE BLACK BOX (TIPM) UNDER THE HOOD ON DRIVERS SIDE. BINGO, IT WORKED FOR ABOUT 3 WEEKS, DID IT AGAIN, 3 WEEKS LATER HAD TO DO IT AGAIN. NOW THE LIGHTS WILL NOT WORK WHILE HOLDING THE DIM/BRIGHT SWITCH. THE LIGHTS CAME BACK ON THE NEXT DAY. TOOK IT TO THE DEALER AND PAID $98 TO THEM ONLY TO TELL ME IT WAS THE TIPM MODULE AND NEEDED REPLACING FOR A FEE OF $1100 AND IT MIGHT NOT FIX IT DUE TO BEING A FAULTY TIPM PART. I PAID EXTRA FOR EXTENDED BUMPER TO BUMPER COVERAGE SUPPOSEDLY COVERING EVERYTHING ONLY TO FIND OUT, IT DOESNT COVER THE TIPM MODULE. I CANT AFFORD THE REPAIR RIGHT NOW SO HOPEFULLY IT WONT GO OUT WHEN DRIVING ON BUSY HIGHWAY AT NIGHT. BTW, THIS VAN IS ON THE 3RD BATTERY, PROBABLY DUE FROM THE FAULTY TIPM MODULE (ELECTRICAL SYSTEM). THE DOOR LOCKS WORK MOST OF THE TIME BUT NOT ALL THE TIME. THE FOB RECALL WAS SAID TO FIX THAT PROBLEM. THE INTERIOR LIGHTS COME ON RANDOMLY. HEADLIGHTS GO OFF WHILE DRIVING DOWN THE ROAD AT NIGHT.

10/19/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION WHILE IT WAS IN THE ON POSITION. IN ADDITION, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE VEHICLE AFTER TURNING THE VEHICLE OFF. ALSO, THE KEY FRACTURED WHILE IN THE IGNITION AND THE REAR DRIVER SIDE SLIDING DOOR WAS ACTIVATED BUT FAILED TO FUNCTION. THE CONTACT STATED THAT THE DOOR WAS VERY DIFFICULT TO OPEN AND CLOSE MANUALLY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FRACTURED KEY NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. UPDATED 02/12/16*LJ EVEN AFTER 2 RECALLS; 3 DEALERSHIP FIXES ONGOING PROBLEM, KEYS HAVE BROKEN IN INGNITION 4/23/18*JB *CN

10/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE STALLED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

10/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. UPDATE 01/13/16 MA THE CONSUMER STATED THE VEHICLE STALLED AND IT HAD TO BE TOWED TO THE DEALER. THE VEHICLE WAS FIXED IN THREE DAYS. UPDATED 01/22/16.*JB

10/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

10/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

MY TIPM MODULE IS DEFECTIVE IN MY 2010 DODGE GRAND CARAVAN, ONLY 31 ARE AVAILABLE IN THE NATION AND OF THE DEALERS THAT DO HAVE THEM EITHER 1 THEY TESTED THE MODULE AND IT IS DEFECTIVE OR 2 THEY WON'T SELL IT BECAUSE THEY ARE ON BACKORDER! PLEASE RECALL THIS PROBLEM! IT CLEARLY IS AN ISSUE AND NOW MY WIFE HAS A CAR THAT DOES NOT RUN AND WITH THREE KIDS, ONE CAR IS MAKING OUR LIVES VERY DIFFICULT! EVEN THE PARTS DEPT. IN THE DEALERS I'VE TALKED WITH WHO HAVE DEALT WITH THE ISSUE, EVEN THEY KNOW IT'S A PART PROBLEM AND SAY CHRYSLER ISN'T HELPING THEM SOLVE THE PROBLEM. ONE WOMAN TOLD ME THAT A CUSTOMER HAD A PROBLEM AND AFTER ORDERING TWO TIPM MODULES, THEY COULDN'T GET ONE THAT WORKED AND HAD TO SEND THE CUSTOMER AWAY UNTIL THEY COULD GET ONE IN, BUT THERE AREN'T ANY AVAILABLE TO ORDER... PLEASE RECALL 2010 CARAVANS AND ALL OTHER MODELS THAT ARE HAVING THIS ISSUE! AT LEAST I COULD GET DODGE TO GIVE ME A LOANER UNTIL THE PROBLEM GETS FIXED, I CAN'T AFFORD TO RENT A FAMILY CAR AT 40 DOLLARS A DAY!

10/15/2015
Components: EXTERIOR LIGHTING
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

THE HEADLIGHTS INTERMITTENTLY WORK, BUT MOSTLY DO NOT LIGHT UP WHETHER TURNING ON THE HEADLIGHTS USING THE MAIN SWITCH. WHEN ATTEMPTING TO TURN ON THE HEADLIGHTS, THE LIGHTS WILL FLICKER SEVERAL TIMES AND THEN GO OUT. MY WIFE WAS DRIVING HOME FROM THE GROCERY STORE AND THE POLICE PULLED HER OVER AND ASKED WHY SHE WAS DRIVING DOWN THE INTERSTATE AT NIGHT WITH HER HEADLAMPS OFF. MY WIFE NOTICED, BUT THOUGHT A HEADLAMP HAD BURNED OUT. MY WIFE SETUP AN APPOINTMENT AT A EXPERIENCED MECHANIC WHO SHOT THE WIRES AND DID NOT IDENTIFY ANY ISSUES WITH THE HEADLAMP SWITCH ASSEMBLY OR THE WIRES. WE HAVE AN APPOINTMENT WITH DODGE DEALERSHIP IN A FEW DAYS, HOWEVER, READING ONLINE THIS IS A PROBLEM THAT COULD ENTAIL A CIRCUIT DEFICIENCY WITHIN THE TOTAL INTEGRATED POWER MANAGEMENT (TIPM) MODULE. WE JUST PURCHASED THE VAN FROM A TOYOTA DEALERSHIP 2 MONTHS AGO AND THIS IS VERY UNACCEPTABLE THAT THE HEADLIGHTS INTERMITTENTLY WORK. THE VAN IS GROUNDED FROM OPERATION AT NIGHT AND DURING INCLEMENT WEATHER CONDITIONS AS THIS IS A VERY UNSAFE CONDITION.

10/12/2015
Components: STRUCTURE,WHEELS
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

WHILE MY WIFE WAS TRAVELING IN A HIGHWAY AT APPROXIMATELY 50 MPH THE SPARE WHEEL SUSPENDER CABLE BROKE. THAT CAUSED A LOUD NOISE AND A VERY ROUGH RIDE BECAUSE THE SPARE WHEEL WAS STUCK UNDER THE MINIVAN. AFTER DRAGGING THE SPARE WHEEL AND THE STEEL TRAY THAT SUPPORT IT UNDER THE MINIVAN FOR APPROXIMATELY 200 METERS, THE WHEEL AND TRAY EVENTUALLY GOT LOOSE AND ENDED UP IN THE MIDDLE OF THE HIGHWAY. INCREDIBLY AS IT MAY SOUND THERE WERE NO OTHER VEHICLES IN THE HIGHWAY IN SAME DIRECTION AS MY WIFE AT THAT TIME AND SHE WAS ABLE TO BACK UP THE MINIVAN TO A SAFE PLACE, WALK TO THE MIDDLE OF THE HIGHWAY PICK UP THE WHEEL AND SAVE IT INSIDE THE MINIVAN. AFTERWARDS MY WIVES CONTINUED TO HER DESTINATION WERE SHE PARKED ON A VERY UNEVEN STREET. AT THAT MOMENT A PLASTIC PROTECTIVE COVER FELL OFF FROM WHERE THE SPARE TIRE USED TO BE UNDER THE MINIVAN. WHEN I INSPECTED THE MINIVAN I COULD NOT FIND ANY TRACE OF THE STEEL CABLE THAT SUSPENDS THE WHEEL UNDER THE MINIVAN. UPON TURNING BOLT THAT IS USED TO LOWER THE SPARE TIRE THE BROKEN CABLE SHOWED UP UNDER THE MINIVAN. I WOULD SUSPECT THAT THE STEEL CABLE BROKE AT THE END TERMINAL BECAUSE THAT EXACT FAILURE MODE HAD ALREADY OCCURRED WITH THE PARKING BRAKE STEEL CABLE AND I HAD TO REPLACE IT. THE PLASTIC COVER THAT HAD FALLEN WAS PART OF THE ASSEMBLY WERE THE SPARE TIRE IS SANDWICHED BETWEEN THAT COVER AND A METAL TRAY. THE SPARE TIRE WAS IN THE STEEL CARRIER AND NEVER GOT LOOSE EVEN WHEN IT WAS STUCK UNDER THE MINIVAN.

10/11/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

SEPTEMBER 7, 2015, WAS ENTERING INTERSTATE, CAR CONTINUED TO ACCELERATE WITH ACCELERATOR DEPRESSED, PRESSING ON BRAKE WAS MINIMALLY FUNCTIONAL, MANAGED TO GET CAR ON OFFRAMP AND TO PARKING LOT, HOWEVER BRAKES WERE EXTREMELY HOT AND BRAKE LIGHT WAS ON. TURNED OFF THE IGNITION, AND RESTARTED CAR. ACCELERATOR WAS STILL DEPRESSED SO TURNED CAR OFF. CAME BACK AFTER TWO HOURS AND CAR FUNCTIONED NORMALLY. TOOK CAR TO DODGE SERVICE REPAIR, SHOWED A CODE P2299, BRAKE PEDAL POSITION-ACCELERATOR POSITION, AND CODE C0021 BRAKE BOOSTER PERFORMANCE. MECHANIC CLEARED CODES, STATED THAT HANDICAPPED HAND CONTROLS WERE ENGINEERED IMPROPERLY AND ALLOWED BOTH BRAKES AND ACCELERATOR TO BE USED AT SAME TIME. SERVICE MANAGER STATED THEY HAD NEVER HEARD OF A WIRELESS THROTTLE BODY CONTROL PROBLEM AND THAT I WAS THE FIRST TO COMPLAIN. LATER STATED THAT SEVERAL OTHER HAND CONTROL UNITS THEY HAD WORKED ON FUNCTIONED IMPROPERLY. IT WAS EXTREMELY EVIDENT THEY WERE COVERING A STUCK THROTTLE BODY PROBLEM THAT HAS BEEN SEEN BY A NUMBER OF NON-DODGE AUTHORIZED MECHANICS.

10/11/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

MY 2010 DODGE GRAND CARAVAN STALLS WITHOUT WARNING WHILE DRIVING. THE STALLING HAS OCCURRED FOUR TIMES AND EACH TIME I WAS ALMOST REAR ENDED. THE LAST TIME IT STALLED WAS OCTOBER 6, 2015 AND THE FIRST TIME SPRING 2011. THE STALLING HAS OCCURRED TWO TIMES ON A CITY STREET, ONCE ON THE HIGHWAY AND ONCE ON A HIGHWAY OFF RAMP. IT OCCURS AT ANY SPEED. WHEN THE ENGINE STALLS, THE VAN LOSES THE POWER STEERING AND BRAKES. ONCE I CAN STOP THE VAN AND PUT IT IN PARK OR NEUTRAL, IT HAS RESTARTED. WHEN I TOOK THE VAN TO THE DEALER NO CODES COULD BE READ. THE ENGINE STALLING HAS OCCURRED PRIOR TO AND AFTER THE REPLACEMENT IGNITION PARTS WERE INSTALLED FROM THE MARCH 1, 2011 (NHTSA REFERENCE #11V139000) RECALL AND THE JUNE 26, 2014 (#14V373000) RECALL. THE ENGINE STALLING IS A VERY DANGEROUS SITUATION BECAUSE IT OCCURS WITHOUT WARNING. AFTER READING ONLINE THERE ARE MANY PEOPLE HAVING THIS SAME PROBLEM, SO PLEASE INVESTIGATE.

10/10/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

CAR STALLS WHILE I AM DRIVING IT. TOOK IT TO CAR DEALER AND IT DOESN'T POP UP WITH CODES, SO THEY SAY THEY CAN'T FIGURE OUT WHAT IS WRONG. HEAD OVER MECHANICS DROVE IT AND HE WAS DRIVING IT AT 30 MILES AN HOUR AND IT TURNED OFF AND HE SAID HE ALMOST WRECKED MY CAR. MECHANIC ALSO DUPLICATED IT, BUT NO CODES, SO THEY ARE SAYING THEY DON'T KNOW WHAT TO FIX. IT IS THE ONLY TRANSPORTATION I HAVE, BUT IS VERY DANGEROUS TO DRIVE AS WHEN IT STALLS I HAVE NO POWER STEERING OR BRAKES. I AM AT MY WITS END, BECAUSE I HAVE TRIED TO REACH CHRYSLER ITSELF AND ALL I GET IS CUSTOMER SERVICE AND THEY HAVE A CASE OPEN, BUT GETTING NO RESULTS. I ALSO HAVE CLUNKING IN MY TRANSMISSION, BUT AGAIN NO CODES. I AM AT MY WITS END AND DON'T KNOW WHERE TO GO FROM HERE. I CAN'T AFFORD TO KEEP PUTTING MONEY IN THIS CAR AND IT NOT GET FIXED. I STILL OWE 5 YEARS ON THIS CAR ALSO. I HAVE HAD PEOPLE RIDING IN THE CAR WITH ME WHEN IT HAS HAPPENED. I AM GOING TO PUT A DATE AT THIS END HERE, BUT NOT SURE OF WHEN IT FIRST STARTED HAPPENING, BUT KNOW THAT THE TRANSMISSION STARTED HAPPENING LAST YEAR AND TOLD THEM ABOUT IT AND THEY SAID THAT WAS NATURAL FOR THAT TYPE OF ENGINE, BUT THEY HADN'T EVEN DROVE IT.

10/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/09/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

THE HEADLIGHTS GO OUT INTERMITTENTLY. IT HAS DONE IT WHILE DRIVING, BOTH ON STREETS AND THE HIGHWAY, OR PARKED IN THE DRIVEWAY. WHILE INVESTIGATING THIS ISSUE, I HAVE FOUND, ON YOUR SITE AND OTHERS, THAT THIS PROBLEM IS NOT A NEW OCCURRENCE. THIS BOTHERS ME THAT JUST BECAUSE NO MAJOR INJURIES HAVE BEEN ATTRIBUTED TO THIS PROBLEM, THAT THIS SAFETY ISSUE HAS NOT BEEN ADDRESSED. WE TOOK OUR VAN TO OUR MECHANIC WHO TOLD US HE COULD TRY TO REPLACE THE HEADLIGHT SWITCH, WHICH WE HAVE DONE, BUT WE NEED TO TRY REPLACING TIPM, BUT AT A PRICE TAG OF $600-700, IT IS STILL NOT A GUARANTEE AND IT IS ON NATIONAL, OR FROM THE WORDS OF A PERSON AT THE DEALERSHIP - GALACTIC, BACKORDER WITH NO DATE AS TO WHEN TO EXPECT THE PART TO BE IN. WE CALLED A LOCAL DEALER TO FIND OUT WHO TO COMPLAIN TO AND WE WERE TOLD WE NEEDED TO VERIFY THE PART WAS ON BACKORDER, WHICH WE DID AND IT IS. CHRYSLER TOLD US THAT THEY ARE NOT RESPONSIBLE TO CORRECTING THE MATTER AND ALL ATTEMPTS TO FIX THE ISSUE ARE OUR RESPONSIBILITY. OUR CONCERN IS THAT WE CAN NO LONGER SAFELY DRIVE OUR CAR IN THE RAIN, WHEN OUR HEADLIGHTS NEED TO BE ON OR AT NIGHT, IF WE CANNOT BE ASSURED THE LIGHTS WILL WORK THE ENTIRE TIME WE ARE OUT. WE ARE THANKFUL THAT DURING THE TIMES IT HAS GONE OUT, WE WERE ABLE TO SAFELY GET OFF THE ROAD. AS FOR YOUR QUESTION AT THE BOTTOM OF THE PAGE ABOUT WHEN THIS HAS HAPPENED, THE MOST RECENT DATE WAS LAST NIGHT, WHEN MY WIFE NEEDED TO GO TO A MEETING AND THE HEADLIGHTS WOULD NOT TURN ON, SO SHE HAD TO TAKE MY VEHICLE.

10/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2015
Crash: No
Fire: No
Summary

SAFETY RECALL R03/NHTSA 14-V-373 WIRELESS IGNITION NODE MODULE. VAN HAS SHUT OFF 3 TIMES DEAD IN ROAD. CONTACTED DELAER 5 TIMES. DEALER HAS NO PARTS. DEALER FORCED ORDER OF PART. 2 MONTHS HAVE GONE BY. THIS IS RIDICULOUS. I DO NOT NEED MY FAMILY DEAD.

10/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

RECEIVED RECALL NOTICE ON WIRELESS IGNITION NODE MODULE IN JUNE 2015. CALLED LOCAL DODGE DEALER ON 6/23/15. WAS TOLD IT WAS GOING TO BE A LOOOOONNNNGGGG TIME BEFORE THEY COULD FIX IT. THEY TOOK MY NUMBER AND SAID THEY'D CALL WHEN IT CAME IN. IT IS NOW OCTOBER WITH NO WORD AT ALL. RECALL NOTED THAT IT COULD CASE A CRASH AND THIS MY WIFE'S VEHICLE THAT SHE DRIVES OUR 2 YOUNG CHILDREN IN. PLEASE RECTIFY WITH EXPEDIENCY. THANK YOU. *TR

10/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/06/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 1/19/16 LN *JS

10/05/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE OF AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. AFTER REMOVING THE KEY FROM THE IGNITION SWITCH AND EXITING THE VEHICLE, THE CONTACT DISCOVERED THAT THE ENGINE AND THE INSTRUMENT PANEL LIGHTS REMAINED ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 131,000. UPDATED 01/27/16*LJ *JS

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

RECEIVED CAR BACK FROM DEALER AND CAR STALLED ON THEM, BUT NO CODES SHOWED UP SO THEY ARE SAYING THEY CAN'T FIX IT. I BROUGHT IT HOME AND IT STALLED ON ME AGAIN THE NEXT DAY WHILE I WAS IN THE MIDDLE OF A TURN. HEAD PERSON OVER THE MECHANICS SAID THAT CAR COULD KILL ME, BUT IT KEEPS STALLING AND THEY PUT ME BACK IN IT ANYWAY. VERY UNSAFE. I HAVE GREAT GRAND CHILDREN THAT RIDE WITH ME SOMETIMES. RECALL PREVIOUSLY ON THIS SAME VEHICLE, BUT WAS VIN SPECIFIC. WAS GOING OFF AN OFF RAMP AND IT STALLED ALSO. NO RYTHM OR REASON WHY OR WHEN IT WILL STALL.

10/05/2015
Components: POWER TRAIN,ENGINE
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

TRANSMISSION FEELS LIKE IT IS GOING TO COME OUT OF THE FRONT END OF MY CAR. IT MAKES THE CAR MOVE FORWARD WHEN IT DOES IT. NOTIFIED DEALER AND THEY TRIED IT, IT DID NOT DO IT FOR THEM, SO THEY SAY THEY CAN NOT FIX IT. TRIED IT ONCE. UNDER WARRANTY, BUT NO CODES AGAIN.

10/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

CAR SHUT DOWN COMPLETELY TWICE WHILE DRIVING 20-25 MPH IN CITY STREET .RECEIVED RECALL R03/NHTSA 14V-373 IN JUNE AND WENT TO DEALER IMMEDIATELY. PARTS WERE ORDERED AND STILL TILL NOW DEALER SAYS PARTS ARE NOT READY.IT IS GOING TO BE 4 MONTHS FOR A SIMPLE REPAIR FOR A DANGEROUS PROBLEM. IF THE CAR STOPPED SUDDENLY TWICE, IT WILL STOP AGAIN AND 4 MONTHS IS NOT AN ACCEPTABLE TIME FOR REPAIR.

10/02/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA 03/26/18*JB

10/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

WE HAVE BEEN TRYING TO GET AN APPOINTMENT FOR THE R03 RECALL ON THE WIRELESS IGNITION NODE SINCE THE MIDDLE OF JULY 2015. OUR VEHICLE IS A POOL VEHICLE FOR OUR COMPANY AND HAS NOT BEEN ABLE TO BE USED NOW FOR OVER 2 MONTHS. I CONTACTED OUR LOCAL DEALERSHIP ON THE 14TH OF JULY TO SCHEDULE AN APPOINTMENT AND THEN A WEEK LATER WAS NOTIFIED THAT OUR APPOINTMENT WAS CANCELLED DUE TO A LACK OF PARTS. WE HAVE BEEN PUT BACK ON A WAITING LIST ON 8/26/15 BUT I HAVE NOT RECEIVED ANY CALLS. MY QUESTION IS HOW CAN A RECALL BE ISSUED AND CHRYSLER NOT BE PREPARED TO HANDLE THIS IN A TIMELY MANNER. OUR POOL VEHICLE HAS NOT BEEN AVAILABLE FOR USE FOR OVER 2 MONTHS NOW, THIS IS NOT ACCEPTABLE.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

I RECEIVED RECALL NOTICE APPROXIMATELY JUNE 26, 2015. CALLED BLUE WATER CHRYSLER IN PORT HURON, MI. TO ORDER PARTS ON JUNE 29, 2015. STILL NO PARTS AVAILABLE, WAS TOLD ON SEPT. 1, 2015 THERE WERE 7 PEOPLE AHEAD OF ME TO GET IT DONE. WAS TOLD ON SEPT. 29, 2015, THERE WERE STILL 5 PEOPLE AHEAD OF ME TO GET THE RECALL DONE. THEY TELL ME PARTS ARE NOT AVAILABLE. THIS SEEMS LIKE A LONG TIME TO WAIT TO TAKE CARE OF A RECALL OF A PROBLEM THAT COULD POTENTIALLY SHUT DOWN THE CAR WHILE DRIVING. I DON'T KNOW IF I KEEP GETTING PUSHED BACK BECAUSE I BOUGHT THE CAR USED SOMEWHERE ELSE AND NOT FROM THIS DEALER OR THERE IS ANOTHER ISSUE. THREE MONTHS IS A LONG TIME TO WAIT FOR A FIX THAT ONLY TAKES ABOUT 1 HOUR. THANK-YOU!

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

09/29/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

HEADLIGHTS BLINK ON AND OFF. SOME DAYS THEY WORK, SOME DAYS THEY DON'T. THEY WILL EVEN WORK FOR A WHILE AND THEN SHUT OFF WHILE WE'RE DRIVING!

09/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE FOBIKS WOULD NOT OPEN THE VEHICLE. WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE BECAME STUCK IN THE START POSITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

09/29/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/28/2015
Components: ENGINE
Incident Date: 09/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

THE HEATER HOSE Y PIPE IS DEFECTIVE. IT'S MADE OF PLASTIC, AND IT LASTED LESS THAN 5 YEARS BEFORE IT BURST AT THE SEAMS AND SPRAYED COOLANT ALL OVER THE ENGINE COMPARTMENT WHEN MY WIFE AND FOUR CHILDREN WERE DRIVING ON THE HIGHWAY, LEAVING THEM STRANDED. THERE WAS ABSOLUTELY NO WARNING BEFORE IT BURST, AND THERE IS NO MAINTENANCE THAT WILL PREVENT THIS FROM HAPPENING. THE PART IS DEFECTIVE, AND THIS IS A COMMON PROBLEM WITH THESE DODGE MODELS. AN INTERNET SEARCH SHOWS THAT THIS PROBLEM IS HAPPENING EVERYWHERE.

09/28/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PROGRESSED. THE DEALER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY PROVIDED NO DISCLOSURE ON PART AVAILABILITY. THE FAILURE MILEAGE WAS NOT AVAILABLE.

09/28/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/25/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

THE CAR STARTED SHUTTING OFF IN THE MIDDLE OF AN OFF RAMP OR JUST GOING DOWN A STREET OR COMING TO A STOP. LEFT ME WITHOUT POWER STEERING OR BRAKES. VERY SCARY. I HAVE TAKEN IT INTO THE DEALER AND AT FIRST THEY SAID IT WAS A GUNKY THROTTLE, BUT PAID FOR IT, BROUGHT IT HOME AND IT DIED AGAIN THAT SAME DAY. MECHANIC TOOK IT OUT AND HE SAID HE WAS GOING 30 MILES AN HOUR AND IT DIED ON HIM AND HE ALMOST WRECKED MY CAR. NO CODES ARE SHOWING OR NO CHECK ENGINE LIGHT, SO THEY HAVE NOT BEEN ABLE TO FIGURE OUT WHAT IS GOING ON WITH IT. PLUS THE TRANSMISSION SLAMS INTO MY FRONT END IF I AM GOING NORMAL SPEED AND COME TO A STOP AT THE BOTTOM OF MY HILL AND TOLD THEM ABOUT THIS LAST YEAR AND WAS TOLD THAT WAS NORMAL FOR THAT CAR(I DON'T THINK SO). I AM AT A LOSS AND ON A FIXED INCOME. WHERE DO I GO FROM HERE?

09/22/2015
Components: AIR BAGS
Incident Date: 09/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT 55 MPH, THE CONTACT T-BONED THE PRECEDING VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO THE IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

09/22/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/22/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN54PX8R******
Summary

THE IGNITION SWITCH WAS FINALLY REPLACED AS A RESULT OF A RECALL. SHORTLY AFTER THE REPLACEMENT WE BEGAN EXPERIENCING A SITUATION IN WHICH THE VAN WOULD NOT START. ALL WE COULD GET WAS A "CLUNK" SOUND FROM THE FRONT OF THE VEHICLE. IT HAS A BATTERY THAT IS LESS THAN A YEAR OLD AND USUALLY STARTS FINE. THE SITUATION EXISTS WHEN WE TRY TO USE EITHER KEYS. SO FAR, WE HAVE BEEN LUCKY IN THAT IT STARTS FINE AFTER AFTER 8 OR MORE TRIES; THE ENGINE WILL START AND FOR SEVERAL DAYS TO A COUPLE OF WEEKS THINGS ARE FINE AND THEN THE SAME THING HAPPENS AGAIN. ALL ELECTRICAL SYSTEMS SEEM TO BE OPERATING PROPERLY EXCEPT FOR THE TIRE PRESSURE LIGHT. IT, TOO, HAS STARTED ACTING UP WITH ABOUT THE SAME FREQUENCY. THE DODGE SERVICE DEPARTMENT FEELS IT MAY BE THE BATTERY IN THE PRESSURE SENSOR VALVE. FUNNY THAT THEY BOTH STARTED ABOUT A MONTH OR TWO AFTER THE IGNITION SWITCH WAS REPLACED.

09/22/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/18/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. ON SEVERAL OCCASIONS WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BY TURNING THE KEY AROUND IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,369.

09/17/2015
Components: ELECTRICAL SYSTEM,WHEELS,UNKNOWN OR OTHER
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

ON SEPTEMBER 8, 2015, WE WERE TRAVELLING TO OUR LOCAL BEACH AND I NOTICED A LOW TIRE PRESSURE INDICATOR ON THE VANS DASHBOARD. I WAS LUCKY TO KNOW THIS PARTICULAR PART OF THE BRONX, SO WE IMMEDIATELY GOT OFF OF THE HIGHWAY AND STOPPED AT A LOCAL GARAGE. THINKING THAT IT WAS JUST A SLOW LEAK, WE PULLED OVER TO THE PAY-FOR-AIR KIOSK AND I WENT TO FILL THE FRONT, PASSENGERS SIDE TIRE, WHICH APPEARED LOW. THE TIRE WAS NOT FLAT, JUST LOW. TO MAY COMPLETE AMAZEMENT, WHEN I APPLIED THE REQUIRED PRESSURE ONTO THE VALVE STEM WITH THE TIRE INFLATOR, THE VALVE STEM DISAPPEARED INTO THE RIM! THIS IMMEDIATELY DEFLATED THE TIRE. THE KIDS IMMEDIATELY STARTED COMPLAINING THAT THIS WAS GOING TO RUIN THE BEACH TRIP, BUT I ASSURED THEM THAT SINCE THE GAS STATION WE WERE LUCKILY DISABLED IN FRONT OF WOULD BE OF IMMEDIATE ASSISTANCE. I ENTERED THE GARAGE AND FOUND THE SOLE MECHANIC TURNED WITH HIS BACK TO ME, WORKING ON A VEHICLE. HE DIDNT SEE US COME IN AND DIDNT KNOW I WAS THERE UNTIL I EXCUSED MYSELF AND TOLD HIM ABOUT THIS CRAZY THING THAT HAD JUST HAPPENED TO ME. LET ME GUESS, ITS A CHRYSLER, RIGHT? TO MAKE A LONG STORY SHORT, HE TOLD ME THAT THE THREADS ON THE CHRYSLER/DODGE VALVE STEMS ARE MADE OF SUCH SHODDY MATERIALS THAT THEY, IN HIS WORDS, TURN TO DUST. WHEN HE FINALLY GOT THE VALVE STEM OUT OF MY TIRE, IT WAS INDEED NEARLY COMPLETELY OXIDIZED. THE NEXT DAY, I BROUGHT THE VAN TO OUR LOCAL TIRE REPAIR SHOP TO HAVE ALL OF THE VALVES REPLACED WITH GOOD, OLD FASHIONED RUBBER ONES. THE REMAINING WERE ALL IN SIMILAR, TERRIBLE CONDITION. WITH THE EXCEPTION OF THE AFTERMARKET SENSOR WE HAD PURCHASED LAST YEAR. THE TIRE SHOP SAID THAT IT WAS A COMMON OCCURRENCE AMONG DODGE AND CHRYSLER VEHICLES. I FEEL THIS SAME CONDITION CAUSED THE BLOWOUT WE HAD EXPERIENCED THE YEAR BEFORE AS WELL.

09/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/16/2015
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE VEHICLE WOULD HESITATE TO ACCELERATE. AFTER APPROXIMATELY FIFTEEN MINUTES OF DRIVING, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

09/15/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/14/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/14/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/10/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED AND WAS ABLE TO RESTART. IN ADDITION, THE KEY TO THE VEHICLE FRACTURED IN THE IGNITION SWITCH AND THE CONTACT WAS UNABLE TO REMOVE THE KEY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

09/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL, LACK OF PARTS. *SMD RECALL #14V373000. *JB

09/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE HESITATED TO POWER OFF. THE CONTACT STATED THAT THE FOBIK FELT AS IF IT WERE JAMMED. THE VEHICLE NEEDED TO BE SHIFTED INTO DIFFERENT GEARS IN ORDER FOR THE ENGINE TO TURN OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

09/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/08/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/08/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

09/08/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015 UPDATED 03/08/16.*JB

09/07/2015
Components: WHEELS
Incident Date: 10/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

THE FOLLOWING HAS HAPPENED ON THREE OF THE VAN'S FOUR WHEELS: *** INCIDENT 1 (10/7/12) *** BEFORE LEAVING FOR A ROAD TRIP I STOPPED AT A GAS STATION TO FILL UP AND CHECK MY TIRE PRESSURE (I WAS DRIVING 50 MPH JUST PRIOR). WHEN I APPLIED THE TIRE PRESSURE GAUGE, THE THREADED PART OF MY TPMS VALVE STEM CRACKED AND TIRE DEFLATED IN LESS THAN ONE MINUTE. *** INCIDENT 2 (1/12/15) *** MY REAR TIRE WAS FOUND FLAT IN MY DRIVEWAY. WHEN I ATTEMPTED TO INFLATE THE TIRE THE THREADED PART OF MY TPMS VALVE STEM BROKE OFF IN MY HAND. THE TIRE HAD NO DEFECT. THE VALVE STEM WAS THE LONE CAUSE OF THE DEFLATION. *** INCIDENT 3 (9/4/15) *** WHILE DRIVING 74 MPH THE LOW TIRE PRESSURE TROUBLE LIGHT CAME ON. I IMMEDIATELY PULLED OFF THE ROAD. MY TIRES DID NOT VISUALLY APPEAR TO BE LOW ON AIR. DUE TO TRAFFIC NOISE I COULD NOT HEAR THE HISSING NOISE DESCRIBED IN INCIDENT ONE. I STARTED TO CHECK THE PRESSURE OF MY TIRES. WHEN I ATTEMPTED TO REMOVE THE PLASTIC VALVE STEM CAP THE THREADED PART OF THE VALVE STEM BROKE OFF. THE TIRE DEFLATED IN ROUGHLY 30 SECONDS. I FEAR THE DANGER PRESENTED BY A RAPID DEFLATION AT HIGHWAY SPEEDS. WE WERE FORTUNATE DURING OUR MOST RECENT INCIDENT, BUT I HAVE ONE MORE ORIGINAL TPMS VALVE STEM. I AM NOT SURE WHICH ONE IS STILL THE ORIGINAL DUE TO THE MANY TIRE ROTATIONS WE HAVE HAD SINCE OCTOBER 2012.

09/04/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

09/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

09/03/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/02/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

ON OR ABOUT DECEMBER 5TH 2014, MY WIFE ATTEMPTED TO START THE ABOVE MENTIONED VEHICLE WITH NO SUCCESS. WE HAD TO HAVE IT TOWED FROM COLONIAL BEACH, VA TO SAFFORD AUTOMOTIVE IN FREDERICKSBURG, VA TO BE REPAIRED. AFTER DIAGNOSING, THE WIN MODULE WAS FOUND TO BE BAD ALSO BOTH DOOR MODULES FLASHED BAD. WIN MODULE WAS REPLACED AND TWO NEW KEY FOBS HAD TO BE ISSUED AND PROGRAMMED. OUR COST WAS $906.65. THIS ITEM WAS ON THE RECALL LIST BUT WE WERE MADE TO PAY OUT OF POCKET. WE HAVE SPOKEN TO THE DEALER AND THE BETTER BUSINESS BUREAU BUT HAVE NOT BEEN SUCCESSFUL. WE FEEL IT IS UNFAIR THAT WE WERE MADE TO PAY FOR SOMETHING THAT WAS RECALLED. THIS EXPENSE CAUSED A SIGNIFICANT HARDSHIP TO OUR FAMILY. WE HOPE YOU ARE ABLE TO HELP US GET OUR MONEY BACK. THANK YOU IN ADVANCE FOR YOUR HELP. WE ARE IN POSSESSION OF BOTH THE RECALL NOTICE AS WELL AS THE ORIGINAL RECEIPT. *TR

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V2340000 (ELECTRICAL SYSTEM) WAS RECEIVED IN DECEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15 THE CONSUMER STATED THE PART HAD ARRIVED. UPDATED 12/15/15.*JB

09/02/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 4V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/25/15

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT ON THREE OCCASIONS THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. IN ADDITION, WHILE ATTEMPTING TO START THE VEHICLE, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL AND ALL OTHER LIGHTS FAILED TO TURN ON WHEN THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

09/01/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

I PURCHASED THIS VEHICLE IN APRIL 2015. ON 08/13/2015, I WAS DRIVING LATE AT NIGHT ON INTERSTATE 5. BOTH HEADLIGHTS UNEXPECTED FLASHED ON AND OFF, THEN STOPPED WORKING COMPLETELY. I PULLED TO THE SIDE OF THE FREEWAY AND ATTEMPTED TO GET THE HEADLIGHTS WORKING BY JIGGLING THE LIGHT SWITCH, BUT NOTHING WORKED. THE SIDE MARKER LIGHTS AND FOG LIGHTS DID WORK, SO I USED THOSE SO I COULD GET OFF THE FREEWAY UNTIL DAYLIGHT. SINCE THAT DATE, IT HAS HAPPENED THREE MORE TIMES. ONE TIME, IT OCCURRED WHEN I SIMPLY HIT THE REMOTE DOOR UNLOCK. THE HEADLIGHTS STARTED FLASHING, THEN WENT OFF. I WAS UNABLE TO GET THE HEADLIGHTS TO TURN BACK ON BY MANIPULATING THE LIGHT SWITCH AND HAD THE USE THE PARKING LIGHTS AND FOG LIGHTS. IT DOES NOT APPEAR TO BE CAUSED BY A FAULTY SWITCH. THIS IS AN EXTREME SAFETY HAZARD. I HAVE READ NUMEROUS REPORTS ONLINE THAT THIS IS NOT A RARE OCCURRENCE.

09/01/2015
Components: ENGINE
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

I AM DRIVING AND ALL OF A SUDDEN CAR SHUTS OFF, THEN I HAVE NO POWER STEERING OR BRAKES. CAN PUT IN NEUTRAL AND TURN IT BACK ON. HAS A HABIT OF DOING IT SEVERAL TIMES IN A DAY.

08/31/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE KEY WAS LOOSE IN THE IGNITION SWITCH AND THE VEHICLE WAS DIFFICULT TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE DEALER WAS CONTACT MULTIPLE TIMES AND INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

08/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/26/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER NUMEROUS TIMES. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED; HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

08/26/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FOBIK FAILED TO LOCK AND UNLOCK THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

08/26/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

THERE IS A KNOWN RECALL NOW FOR 2008-2010 DODGE CARAVANS FOR THE IGNITION SWITCH OR WIN MODULE MALFUNCTIONING. MY VAN STARTED WITH NOT TURNING COMPLETELY OFF WHEN THE KEY WAS IN OFF MODE AND REMOVED FROM THE IGNITION. THE RADIO WOULD STILL BE ON AND LIGHTS ON THE DASH WITH THE KEY COMPLETELY OUT OF IGNITION. I HAD TO REMOVE THE BATTERY CABLE TO GET THE VAN TO TURN OFF COMPLETELY. THIS WORKED FOR A COUPLE DAYS BUT NOW IT WILL NOT START OR RUN AT ALL. THE ERROR ON THE DASH DISPLAY SAYS "BAD KEY" AND I AM UNABLE TO START OR USE MY VAN AT ALL. WHEN ASKED ABOUT RECALL THEY SAY MY VAN DOESN'T FALL INTO THE MONTHS THEY ISSUED THE RECALL FOR IN 2010? I AM GOING TO HAVE TO GET THIS FIXED BECAUSE I CANNOT USE THE VAN OTHERWISE AND TO REPLACE THE WIN MODULE IT IS GOING TO COST ME AROUND $600 (WHICH I DO NOT HAVE!). I JUST PURCHASED THE VAN ON MEMORIAL DAY WEEKEND 05/2015 SO I HAVE ONLY HAD THIS VEHICLE ROUGHLY 3 MONTHS AND IT IS ALREADY BROKEN DOWN. NOT A HAPPY CUSTOMER!

08/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/25/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN54189R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) IN JUNE OF 2014. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE TIME. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT EXPERIENCED THE FAILURE SEVERAL TIMES, BUT THE DETAILS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

08/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 01/26/16.*JB UPDATED 3/22/16*JS

08/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WERE NUMEROUS ATTEMPTS BEFORE THE KEY WOULD RELEASE PROPERLY FROM THE IGNITION SWITCH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

08/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR5DX7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIMEFRAME. THE CONTACT WAS ON A WAITING LIST FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

08/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

08/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000( AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/23/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

HEADLIGHTS (BOTH, HIGH AND LOW BEAMS) DO NOT WORK SOMETIMES. SOME TIMES FOR SEVERAL DAYS. THEY WILL GO OFF WHILE DRIVING AND MOST TIME THEY WILL NOT COME ON AT ALL. ALSO, THE HEADLIGHTS DO NOT WORK WHEN PRESSING THE OPEN DOOR OPTION ON THE KEY FOB. ALL THEY DO IS BLINK ON AND THEN TURN OFF...THAT'S IT. PARK LIGHTS AND FOG LIGHTS DO WORK. THE FOG LIGHTS HAVE SAVE ME ON A COUPLE OCCASIONS WHEN THE LIGHTS TURN OFF WHILE DRIVING AT NIGHT. TOOK IT TO THE DEALER AND WAS TOLD THERE WERE NO CODES TURNED ON IN THE COMPUTER.

08/21/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/5 *CN

08/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MANUFACTURER SHIPPED OUT ONE PART PER SCHEDULED REPAIR HOWEVER PARTS HAD STOPPED BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. 847-254-5790 UPDATED 01/25/16.*JB

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FOB AND IGNITION WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

FOR THE PAST YEAR MY VEHICLE WILL INTERMITTENTLY NOT START WHEN I TURN THE KEY. SOMETIMES THIS WILL HAPPEN FOR ONE TURN, SOMETIMES FOR MANY TURNS, SOMETIMES FOR 10 HOURS OF ATTEMPTED TURNS. WHEN IT DOES FINALLY START THE VEHICLE PERFORMS AS YOU WOULD EXPECT IT TO, AS THOUGH NOTHING IS WRONG. SOMETIMES THIS "NO START" ISSUE IS A DAILY EVENT/ MULTIPLE TIMES A DAY. SOMETIMES A WEEK WILL GO BY WITHOUT IT ACTING UP. IN THE BEGINNING IT WAS OCCURRING LESS FREQUENTLY. THE OCCURRENCE RATE AND SEVERITY HAS DEFINITELY INCREASED OVER TIME.

08/17/2015
Components: WHEELS
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

DRIVING ON NY STATE THRUWAY AT 1 AM FRIDAY NIGHT AND TIRE SENSOR LIGHT WENT ON BUT NO INDICATION ANYTHING OTHER THAN LOW TIRE PRESSURE. SOON AFTER THE CAR MAKES NOISE WE PULL OVER TO SAFE SIDE OF THE ROAD AND SEE THE TIRE IS FLAT. THIS IS THE SECOND TIME THIS HAS HAPPENED. LUCKILY NO ONE WAS HURT AND NO CRASH. BROUGHT CAR TO MONRO AS BEFORE WHEN THIS HAPPENED BEFORE. CAN CHECK WITH THEM WHEN. SO THE TENSOR BROKE OFF AS BEFORE AND WENT INTO THE TIRE. SHREDDED THE TIRE ON THE INSIDE AS BEFORE. I HAVE TO GET A NEW TIRE AGAIN AND NEW SENSOR. WILL COST ME A LOT OF MONEY FOR INFERIOR DESIGN AND MATERIALS FOR THE SENSOR. NEEDS TO BE RECALLED AND STRONGER MATERIAL SHOULD BE USED. ALSO A NEW DESIGN FEATURE LIKE SUBARU TO HAVE A FLASHING LIGHT IF THERE IS A SERIOUS ISSUE OTHER THAN JUST LOW TIRE PRESSURE. THE DODGE JUST HAS A STAY ON LIGHT WARNING. SO HAVE TO PAY FOR NEW SENSOR NEW TIRE AND HAD TO PAY FOR ROADSIDE ASSISTANCE. CALLED DODGE AND FOUND OUT THERE HAVE BEEN MANY REPORTS OF THIS ALREADY. THE WOMAN KIM, WILL REPORT THIS TO DODGE.

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DG2BR******
Summary

ATTEMPTING TO START OUR VEHICLE, THE ENGINE WOULD ATTEMPT TO START, HOWEVER NEVER TURN OVER. THIS HAD HAPPENED TO MY VEHICLE A BIT BACK HOWEVER AFTER TAKING OUT THE KEY AND TRYING AGAIN THE VEHICLE STARTED UP. THIS TIME WE HAD THE VEHICLE FLAT-BEDDED TO THE DEALERSHIP AS THIS WAS A SIMILAR ISSUE AS THE OTHER TIPM ISSUES FROM THE PREVIOUS COMPLAINT FILED WITH THE NHTSA. THE DEALERSHIP HAS DIAGNOSED THE TIPM FAULTY AND ALSO BELIEVE THERE IS A FUEL CONTAMINATION. WHILE I KNOW THE TIPM IS AN ISSUE, I AM NOT COMPLETELY BELIEVING THE FUEL SYSTEM HAS AN ISSUE.

08/17/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/14/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

I WAS DRIVING DOWN THE ROAD AROUND DUSK, WHEN THE HEADLIGHTS SUDDENLY TURNED OFF. ALL PARKING LIGHTS, INTERIOR LIGHTS AND RADIO WORKED. HOWEVER, I HAD NO LOW BEAM OR HIGH BEAM HEADLIGHTS. THIS ISSUE KEEPS RECURRING EVERY MONTH OR TWO FOR THE LAST 1.5YRS AND NOBODY SEEMS TO KNOW THE CAUSE. WHEN TAKEN TO BE LOOKED AT THE HEADLIGHTS SEEM TO WORK FINE AND THE PROBLEM CAN'T BE DUPLICATED AT THAT TIME. I HAVE NOTICED IF THE TIPM IS JIGGLED AND THE VAN IS RESTARTED, THEY WILL WORK FINE AGAIN FOR ABOUT 1HR OR SO. VERY FRUSTRATING AND EXTREMELY DANGEROUS FOR MY FAMILY AND OTHER PEOPLE ON THE ROAD.

08/13/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

I RECEIVED A RECALL NOTICE ABOUT THE WIRELESS IGNITION NODE MODULE ON OR ABOUT JUNE 29, 2015. I CALLED GRIEGER MOTORS IN VALPARAISO, INDIANA ON JULY 1ST TO SCHEDULE AN APPOINTMENT TO HAVE IT REPAIRED. I WAS TOLD THE PARTS WOULD BE ORDERED AND THEY WOULD LET ME KNOW WHEN THEY HAD THEM. I NEVER HEARD BACK, AND CALLED THEM AGAIN ON AUGUST 10, 2015 AND WAS INFORMED THAT I AM NUMBER 121 ON A LIST OF ABOUT 800 RECALLS THAT THEY HAVE, THAT THEY ARE WAITING FOR PARTS, AND THEY WILL LET ME KNOW WHEN MY PART IS IN. I DO NOT FEEL IT IS GRIEGER MOTORS' FAULT, BUT THE FAULT OF DODGE THAT WHAT I'M ASSUMING IS THOUSANDS OF DRIVERS ARE NOT ABLE TO HAVE THEIR VEHICLES REPAIRED IN A TIMELY FASHION. CAN YOU ENTICE DODGE TO PROVIDE THE REPLACEMENT PARTS TO THE DEALERS MUCH QUICKER THAN THEY ARE APPARENTLY DOING? I AM CONCERNED FOR THE SAFETY OF MY FAMILY WHILE WE MUST CONTINUE TO USE THIS VEHICLE IN ITS DEFECTIVE CONDITION.

08/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE FOBIK FAILED TO OPEN THE DOOR AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.

08/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: AR200311 R0******
Summary

WE RECEIVED A RECALL NOTICE FROM DODGE SEVERAL WEEKS AGO R03/NHTSA/14V-373. I CALLED THE DEALER, DISHMAN DODGE RIGHT AWAY TO SCHEDULE REPAIRS AND THEY TOLD ME THEY DIDN'T EVEN HAVE THE PARTS, AND HAD NO IDEA WHEN THEY WOULD GET THEM. THEY PUT US ON THE LIST AND SAID THEY WOULD CALL WHEN THE PARTS CAME IN. MY COMPLAINT IS THAT A REASONABLE AMOUNT OF TIME HAS PASSED WITHOUT REMEDY. THIS SAME PART WAS REPLACED A FEW YEARS AGO AND THAT'S WHEN WE STARTED HAVING PROBLEMS WITH THE ENGINE SHUTTING DOWN. THE REPLACEMENT PART EVEN BROKE ON OF OUR FOBIK'S AND THE DEALER WOULDN'T REPLACE IT. THIS IS AN ONGOING PROBLEM - SHUT DOWN.

08/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

08/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

SEVERAL TIMES IN LATE JUNE & EARLY JULY ALL ELECTRICALLY OPERATED EQUIPMENT IN OUR 2010 DODGE CARAVAN QUIT WORKING. DURING A RECENT HEAVY DOWNPOUR OUR 21 YEAR OLD SON WAS DRIVING ON A MAJOR HIGHWAY IN RUSH-HOUR TRAFFIC WHEN THE WIPERS, DEFROSTER AND POWER WINDOWS ALL QUIT WORKING. UNABLE TO SEE OUT OF THE WINDSHIELD OR PUT THE DRIVER\'S SIDE WINDOW DOWN HE DID HIS BEST TO CROSS TWO LANES OF TRAFFIC AND PULL OVER AND STOP. FORTUNATELY THIS VERY DANGEROUS MANEUVER WAS SUCCESSFUL AND HE SURVIVED THE SITUATION SHAKEN BUT UNSCATHED. WE TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY REPLACED A FAULTY TIPM. IN RESEARCHING THIS MATTER I SEE THAT FAILING TIPM'S ARE COMMON AMONG CHRYSLER PRODUCTS AND HAVE BEEN THE SUBJECT OF SEVERAL RECALLS IN SIMILAR VEHICLES. I ALSO SEE THAT OUR VEHICLE IS ON THE LIST OF THOSE BEING INVESTIGATED BY THE NHTSA FOR FAULTY TIPM'S AND IS ALSO ON THE LIST OF VEHICLE IN A CLASS ACTION SUIT AGAINST CHRYSLER. WE WERE VERY FORTUNATE THAT OUR SON SURVIVED THIS INCIDENT WHICH WAS CLEARLY CAUSED BY A COMPONENT CHRYSLER KNOWS TO BE FAULTY AND SUBJECT TO FAILURE IN HIGHLY DANGEROUS SITUATIONS SUCH AS OURS. WE HAVE BEEN LOYAL CHRYSLER CUSTOMERS FOR MANY YEARS AND ALSO OWN A 2012 DODGE CARAVAN. BECAUSE OF THE CIRCUMSTANCES OUR DEALER TOOK $200 OFF OF THE PRICE OF THE NEW TIPM FOR US BUT WE STILL PAID $788.50 PLUS TAX & LABOR TO HAVE IT REPLACED. WE FEEL IT IS QUITE UNFAIR THAT CHRYSLER SHOULD PROFIT FROM PLACING US IN A LIFE-THREATENING SITUATION. WE REPORTED THIS INCIDENT TO CHRYSLER USING THEIR ONLINE FORM BUT THEY REFUSED TO TAKE OWNERSHIP OF THE PROBLEM OR TO REIMBURSE US FOR THE COSTS TO FIX IT.

08/06/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

I RECEIVED A LETTER CONCERNING RECALL R03/NHTSA 14V-373 IN JUNE OF 2015. ON FRIDAY, JULY 31, WE FOUND THAT THE VAN WOULD NOT START, BUT WHEN THE KEY WAS TURNED A FEW TIMES, IT WOULD. THINKING THAT THIS COULD POSSIBLY BE RELATED IN SOME WAY TO THE RECALL, I CAREFULLY READ THE DOCUMENT THAT STATED THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH. THE DOCUMENT SAID NOTHING ABOUT PROBLEMS INITIALLY STARTING THE VAN. ON TUESDAY, AUGUST 4, AS THE VAN WOULD ONLY INTERMITTENTLY START, I BROUGHT THE VAN TO A LOCAL REPAIR SHOP. THE LOCAL REPAIR SHOP DIAGNOSED THE PROBLEM AS A DEFECTIVE STARTER. AFTER THEY INSTALLED THE STARTER, THEY TOLD ME THAT THEY HAD THEN DONE SOME RESEARCH AND THAT THERE WAS A RECALL OUT FOR THIS PROBLEM. THEY STILL CHARGED ME $390.00. I DROPPED OFF THE VAN THIS MORNING WITH THREE CHRYSLER KEY FOBS, OTHERWISE KNOWN AS A FREQUENCY OPERATED BUTTON IGNITION KEY OR FOBIK, AND AN ADDITIONAL AFTERMARKET KEY FOB MADE BY ILCO, WHICH PERFORMS THE SAME FUNCTIONS AS THE OEM KEY FOBS DO. THE PEOPLE AT LARCHMONT CHRYSLER JEEP DODGE RAM STATED THAT THIS RECALL ONLY WOULD REPLACE OEM CHRYSLER KEY FOBS. 1)WHY DOES IT TAKE THREE MONTHS TO SET UP A DATE FOR A SAFETY RECALL? 2)WHY DID THE NOTICE NOT MENTION ANYTHING ABOUT IGNITION PROBLEMS BUT ONLY UNINTENDED ENGINE SHUTOFF? THE WAY THIS NOTICE IS WRITTEN, MOST PEOPLE WOULD INFER THAT THE ENGINE WOULD ALREADY BE ON AND ONE WOULD BE DRIVING TO EXPERIENCE THIS DIFFICULTY. 3)WHY, WHEN A LOCAL VAN WAS BROUGHT TO A LOCAL REPAIR SHOP, DIDNT THIS DIAGNOSTIC CODE IMMEDIATELY MENTION THE RECALL AND STATE THAT THE RECALL PART IS THE PROBLEM, NOT THE $390 STARTER? 4)WHY, IF A PERSON HAS GONE THROUGH THE RIDICULOUS EXPENSE AND BOTHER OF GETTING FOUR KEY FOBS WHICH ALL FUNCTION, AND THAT IT IS CHRYSLERS FAULT ENTIRELY FOR THE PROBLEM, CANT AN ADDITIONAL KEY FOB BE PROVIDED?

08/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

IN REGARDS TO THE SAFETY RECALL OF THE WIRELESS IGNITION NODE MODULE. AFTER CONTACTING THE DEALER WHERE WE PURCHASED THE VEHICLE TO MAKE AN APPOINTMENT, WE WERE INFORMED THAT THEY WOULD ONLY REPLACE 2 OF THE FOBIKS THAT WE HAD. WE HAD PURCHASED AN ADDITIONAL 2 FOBIKS FROM THIS DEALERSHIP IN THE PAST, WHICH ACCORDING TO THE RECALL SHOULD HAVE ALSO BEEN REPLACED. AFTER ARGUING AND READING THE RECALL NOTICE OVER THE PHONE TO THE REPRESENTATIVES AT THE DEALER THEY AGREED THAT THEY WOULD REPROGRAM OUR ADDITIONAL FOBIKS BUT NOT REPLACE THEM. UPON SHOWING UP FOR MY APPOINTMENT ON AUGUST 3, 2015, I MENTIONED THAT THE ADDITIONAL FOBIKS IN MY POSSESSION SHOULD ALSO BE REPLACED WHEREAS THEY SAID THAT ONLY THE 2 WOULD BE REPLACED ACCORDING TO THEIR SERVICE MANAGER. I DID NOT ARGUE ANY FURTHER WITH THEM BECAUSE I AM DONE WITH THIS DEALERSHIP, I HAVE HAD NOTHING BUT PROBLEMS WITH THEIR SERVICE DEPARTMENT. READING AND FOLLOWING A RECALL NOTICE SHOULD BE A VERY SIMPLE PROCESS. WE WILL NEVER PURCHASE OR GET SERVICE AT FURY MOTORS OF ST. PAUL OR ANY OF ITS AFFILIATES IN THE FUTURE.

08/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO TURN OFF AND REMAINED IN THE ACCESSORY MODE SINCE THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT TURNED THE KEY TO THE ON AND OFF POSITION SEVERAL TIMES BEFORE THE VEHICLE WOULD POWER OFF AND THE KEY WAS RELEASED FROM THE IGNITION SWITCH. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 91,000.

08/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

08/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

I WAS DRIVING APPROX 40MPH WHEN THE VAN SUDDENLY SHUT OFF. NO POWER STEERING, BRAKES, NOTHING. LUCKILY I WAS ABLE TO PULL INTO A GAS STATION AND APPLY THE PARKING BRAKE. IT ONLY HAPPENED ONCE BUT NOW VAN IS NOT RECOGNIZING WHEN THE KEY IS REMOVED FROM THE IGNITION. DEALER SAYS ITS THE WIN NODE. I NOTICED THE RECALL OF THIS PART AND HOW IT HAS BEEN EXPANDED OVER THE PAST YEAR. CHYSLER SAYS MY VEHICLE ISNT INVOLVED IN THE RECALL BUT I HOPE SOMEONE LOOKS INTO IT FURTHER. MY VEHICLE WAS BUILT IN OCTOBER 2010 NEAR THE END OF THE MODEL YEAR. SEEMS VERY LIKELY TO ME THAT PARTS FROM OTHER FACILITIES COULD HAVE BEEN SHIPPED TO A DIFFERENT PLANT TO FINISH OUT THE YEAR'S ACTIVITY.

08/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR FOR WEEKS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/31/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY FAILED TO REMOVE FROM THE IGNITION SWITCH AND REMAINED IN THE ACCESSORY POSITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 09/21/15*LJ

07/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN APRIL OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 10 MPH, THE PASSENGER DOOR LOCKING MECHANISM INDEPENDENTLY SHIFTED. THE CONTACT ALSO STATED THAT IT TOOK NUMEROUS ATTEMPTS WHEN LOCKING OR UNLOCKING THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

07/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/29/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

THIS VEHICLE WAS PART OF RECALL R03/NHTSA 14V-373, IN WHICH THE VEHICLE STALLS WHILE DRIVING. WE TOOK IT TO KOONS TYSONS DODGE IN VIRGINIA TO HAVE THE RECALL WORKED PERFORMED. AFTER COMPLETION OF THE WORK OUR VEHICLE STILL STALLS WHILE DRIVING. WE TOOK IT BACK TO KOONS AND THEY DID NOTHING TO FIX IT, AS WELL AS HORRIBLE CUSTOMER SERVICE.

07/28/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/28/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. MA 10/22/2015 UPDATED 12/12/2017*CN

07/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS PARKED, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

07/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

THE WIRELESS IGNITION NODE MODULE WILL NOT TURN OFF COMPLETELY AND GETS STUCK IN THE ACCESSORY MODE. I MUST TURN THE VEHICLE BACK ON, PUT IT IN GEAR, AND THEN BACK TO PARK SEVERAL TIMES BEFORE THE KEY WILL FINALLY GO TO THE OFF STAGE AND I CAN PULL THE KEY OUT. THIS HAPPENS VERY OFTEN. I RECEIVED A RECALL NOTICE FOR THE WIN MODULE (R03/NHTSA 14V-373) AND UPON CALLING THE ONLY DODGE DEALERSHIP IN MY AREA, I HAVE BEEN PUT ON A WAIT LIST BECAUSE THE DEALERSHIP IS ONLY RECEIVING TWO TO THREE REPAIR KITS AT A TIME AND I MAY BE WAITING SEVERAL MONTHS FOR A REPAIR. THE RECALL STATES, "THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH." THIS SHOULD BE HANDLED IMMEDIATELY, BUT IT IS NOT.

07/27/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

I WAS PULLING UP TO AN INTERSECTION, ABOUT TO MAKE A LEFT TURN WHEN THE VEHICLE SHUT OFF AND I WASN'T ABLE TO STEER THE VEHICLE. I PUT IT IN PARK, TURNED THE VEHICLE OFF AND THEN RESTARTED IT AND IT WAS FINE. IT NEVER DID THAT AGAIN, THEN A LITTLE OVER A MONTH LATER WHILE I WAS DRIVING IT OUT OF STATE ALL THE WARNING LIGHTS KEPT COMING ON AND OFF. WHEN I TOOK IT TO THE DEALERSHIP THEY REPLACED THE IGNITIONS SWITCH WHICH WAS A RECALLED PART THAT WE WERE WAITING TO COME IN. THEY SAID THEY DIDN'T SEE ANY OF THE ISSUES I WAS EXPERIENCING WHEN THEY TEST DROVE THE VAN. AS I WAS LEAVING THE DEALERSHIP ALL THE WARNING LIGHTS STARTED FLASHING AND THE WINDSHIELD WIPERS WOULDN'T WORK. I RETURNED THE VAN TO THE DEALERSHIP AND NOW THEY STATED THE PROBLEM IS THE TIPM.

07/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

THE LOCKS ON ALL DOORS UNLOCKS AND LOCKS BY ITSELF WHEN DRIVING. DRIVERS DOOR PANEL TO CONTROL WINDOWS WORKS WHEN IT WANTS TO.

07/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN54P78R******
Summary

ON JULY 22, 2015 VEHICLE WOULDN'T START. TRIED JUMPING NOTHING. THEN IT FINALLY STARTED, TOLD MY WIFE TO TAKE VEHICLE HOME. WHEN I GOT HOME TRIED AGAIN, THIS TIME IT WOULDN'T START AT ALL. HAD VEHICLE TOWED TO OUR LOCAL MECHANIC ON 7-23-15. ON 7-24-15 MECHANIC CALLED AND SAID THE STARTER MODULE WAS OUT AND THAT THIS ITEM WAS ALSO ON "RECALL". I KNEW THIS AND HAD ALREADY CONTACTED A DODGE DEALER TO HAVE REPLACED. NOW HERE'S THE PROBLEM, I TRAVEL A LOT AND HAVE MY OWN VEHICLE. MY WIFE NEEDS THIS CARAVAN TO GO TO DOCTOR APPOINTMENTS. DEALER SHIP TELLING ME THEY CAN'T GET IT IN DUE TO "BACK ORDER" OF SAID PART. THERE REALLY NEEDS TO BE SOME PRIORITY HERE TO GET US BACK ON THE ROAD. THE CARAVAN IS SETTING AT OUR LOCAL MECHANIC'S SHOP NOT ABLE TO GET STARTED. PLEASE CHECK IF YOU CAN PRIORITIES THIS. DEALER SHIP IS KUNES COUNTRY IN STERLING, IL.

07/25/2015
Components: STEERING
Incident Date: 07/23/2015
Crash: No
Fire: No
Summary

STEERING WHEEL BECAME EXTREMELY HARD TO TURN WHEN TRYING TO PARK MY CAR. IT FELT LIKE THE STEERING WHEEL WAS ABOUT TO LOCK ITSELF.

07/23/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE AIR CONDITIONER WAS TURNED ON, HOT AIR BLEW OUT. THE CONTACT OBSERVED THAT THE VEHICLE NEEDED FREON. THE CONTACT ADDED FREON TO THE VEHICLE AND THE AIR CONDITIONER STARTED WORKING PROPERLY. THE NEXT DAY THE AIR CONDITIONER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

07/23/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4CN1AE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/22/2015
Components: TIRES,WHEELS
Incident Date: 06/19/2015
Crash: No
Fire: No
Summary

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE DEFLATED SUDDENLY WHILE DRIVING AND WITHOUT WARNING. *SMD THE MECHANIC WAS UNABLE TO FIND ANY PUNCTURES, GASHES OR OTHER REASONS WHY THE TIRE WOULD HAVE DEFLATED SUDDENLY. HE CONCLUDED THAT THE NUT ON THE VALVE STEM HAD CORRODED, CRACKED OFF AND THE SEAL BETWEEN THE STEM AND THE TIRE BECAME UN-SEATED CAUSING THE MASSIVE LOSS IN AIR PRESSURE. UPON FURTHER INSPECTION, IT APPEARED THAT THE OTHER TIRES HAD CRACKED OR WERE MISSING NUTS ON THEIR VALVE STEMS AND WERE IN DANGED OF THE SAME CATASTROPHIC FAILURE. *JB

07/21/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN54169R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/17/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/16/2015
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 04/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL SENSOR LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT ALSO INDICATED THAT THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REMEDY FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEMS) WAS PERFORMED TO REPLACE THE IGNITION SWITCH. AFTER REPLACING THE SWITCH, SEVERAL ELECTRICAL SYSTEMS IN THE VEHICLE SUDDENLY SHUT OFF, INCLUDING THE DOOR LOCKS, POWER WINDOWS, POWER BRAKES, AND POWER STEERING. WHILE EXAMINING THE VEHICLE, IT WAS DETERMINED THAT THE ELECTRICAL SYSTEMS WOULD SHUT OFF BUT THE ENGINE WOULD CONTINUE TO OPERATE IF THE IGNITION KEY WAS ROTATED SLIGHTLY TOO FAR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,501.

07/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/15/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

MY WIFE STARTED OUR VAN AND IT DIDN'T START. SHE GOT IT STARTED AND WENT A FEW MILES DOWN THE ROAD. AFTER STOPPING AT A STOP SIGN SHE TOOK OFF AND WAS GOING APPROXIMATELY 35 MPH WHEN THE VEHICLE ABRUPTLY STALLED. SHE LOST POWER STEERING AND WAS ABLE TO GET IT STOPPED BEFORE GOING INTO THE DITCH. HAD SHE BEEN TRAVELING FASTER SHE PROBABLY WOULD HAVE WRECKED. SHE HAD MY TWO YEAR OLD WITH HER AND IS CURRENTLY 13 WEEKS PREGNANT. ....UPDATED 11/02/15*BF UPDATED 1/4/2016*JS UPDATED 11/22/2017*CN

07/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO ISSUES. ON A LATER DATE, WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE KEY FOBIKS AND WIN MODULE WERE REPAIRED AT THE OWNER'S EXPENSE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO ADVISE THE CONTACT OF WHEN THE NECESSARY PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

07/14/2015
Components: SERVICE BRAKES
Incident Date: 10/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL WHISTLING SOUND WHEN THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE REAR BRAKE PADS AND ROTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE BRAKE PADS AND ROTORS WERE REPLACED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

07/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER INCLUDED THE CONTACT INTO THE WAITING LIST AND MENTIONED THAT THE MANUFACTURER ONLY SENT FIVE REPAIR KITS PER MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION WHEN ATTEMPTING TO REMOVE IT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000.

07/13/2015
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,VISIBILITY/WIPER
Incident Date: 06/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

WHILE DRIVING IN RAIN STORM WITH CRUISE CONTROL,WIPERS,LIGHTS,AND RADIO ON POWER TO CONTROLS WOULD TURN OFF. ENGINE WAS STILL RUNNING AND SYSTEMS CAME BACK ON AFTER TURNING OFF RADIO, LIGHTS FOR AWHILE.

07/11/2015
Components: ENGINE
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

KEY WENT FROM ON POSITION TO ACCESSORY WHILE CAR WAS STOPPED AT RED LIGHT. WE WERE ABLE TO RESTART AND CONTINUE ON OUR WAY. THIS COULD HAVE EASILY CAUSED A CRASH IF THE CAR WERE STILL MOVING IN TRAFFIC.

07/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A PROGRESSIVE FAILURE, WHICH RANDOMLY OCCURRED FOR LONGER THAN TWO YEARS IN WHICH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE INSTRUMENT PANEL ALSO SHORTED OUT AND THE FUNCTIONS FAILED TO WORK ON THE VENT CONTROLS FOR THE HEATING AND AIR CONDITIONING. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN TWICE AND WAS UNABLE TO SUPPLY THE PART TO REPAIR THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE WAS RECEIVED FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICA SYSTEM) IN MAY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 3/22/16*JS UPDATED 11/07/2017*CN

07/08/2015
Components: POWER TRAIN
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WHEN THE VEHICLE WAS TURNED ON OR OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,800.

07/06/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE ATTEMPTING TO TURN OFF THE VEHICLE, THE KEY BECAME LODGED IN THE IGNITION SWITCH. THE CONTACT WAS ABLE TO GET THE KEY OUT THE VEHICLE AFTER NUMEROUS ATTEMPTS OF TURNING THE KEY INTO THE ON POSITION AND BACK OFF. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

07/06/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THAT THE DEALER RECEIVED ONE PART PER WEEK. THE CONTACT DID NOT EXPERIENCE A FAILURE.

07/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE KEY FOBS WERE BECOMING UNDONE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/30/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO WORK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 232,812.

06/26/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH TURNED FROM THE START POSITION WHILE DRIVING 65 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WALL. THE DRIVER SUFFERED INJURIES TO THE RIGHT ARM AND THE FRONT PASSENGER SUFFERED INJURIES TO THE BACK AND RIGHT ARM. THE PASSENGER IN THE REAR SUFFERED INJURIES TO THE NOSE. MEDICAL ATTENTION WAS RECEIVED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. A POLICE REPORT WAS NOT FILED. THE DEALER STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 155,902.

06/26/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 55 MPH, UNKNOWN WARNING INDICATORS ILLUMINATED AND THE GEAR SHIFT WOULD NOT MOVE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000.

06/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/11/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 7/30/15 *JS

06/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D109R******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE "BAD KEY" MESSAGE APPEARED INTERMITTENTLY ON THE INSTRUMENT PANEL AND THE VEHICLE FAILED TO START. THE DEALER STATED THAT THE PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE FOR AT LEAST FOUR TO SIX WEEKS. THE CONTACT INITIALLY RECEIVED THE RECALL NOTIFICATION IN SEPTEMBER OF 2014. THE REPORT RECEIPT DATE OF THIS RECALL WAS JUNE 26, 2014. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE COULD NOT BE REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 100,000.

06/16/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

AFTER JIM RIEHL'S FRIENDLY CHRYSLER IN WARREN MICHIGAN REPLACED MY TIPM MODULE FOR A FAULTY LIGHT PROBLEM MY VAN WOULD NOT DECELERATE WHEN I TOOK MY FOOT OFF THE ACCELERATOR PEDAL.THANK GOD IT SLOWED DOWN WHEN I APPLIED THE BRAKES. THERE ARE OTHER FAULT LIGHTS ON THE INSTRUMENT CLUSTER AND I AM GOING BACK TO THE DEALER TO SEEK A RESOLUTION. IT WAS 3AM AND RAINING TO MAKE MATTERS WORSE. WHAT WERE THEY THINKING RELEASING A DEFECTIVE VAN BACK ON THE ROADS?

06/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/15/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000(ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CONSTANTLY HAD TO MERGE TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

06/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE PARKED, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

06/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND MENTIONED THAT IT MIGHT EXCEED THREE MORE MONTHS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/09/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/10/15*CN THE CONSUMER STATED WHEN HE ATTEMPTED TO INSERT THE KEY IN THE IGNITION, HE HEARD A CLICKING SOUND. IT WOULD TAKE 2 OR 3 TIMES, BEFORE THE ENGINE WOULD START. UPDATED 07/08/16.*JB

06/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 205,000.

06/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE NEEDED TO BE SHIFTED IN NEUTRAL OR PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. MA 08/06/15 THE CONSUMER STATED OVER THE PAST YEAR THE VEHICLE DIED MULTIPLE TIMES. RECENTLY, THE VEHICLE DIED MULTIPLE TIMES WEEKLY. MANY TIMES WHEN ACCELERATING FROM A STOP, AS THE TRANSMISSION WOULD SHIFT, THE VEHICLE WOULD JERK AS IF TRYING TO DIE. THE VEHICLE WAS REPAIRED. UPDATED 11/30/2015 *JS

06/03/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. UPON ENGAGING AND DISENGAGING THE CRUISE CONTROL, THE BRAKE WARNING LAMP ILLUMINATED SEVERAL TIMES. THE CONTACT SLOWED DOWN AND APPLIED THE BRAKES, AND THE BRAKE WARNING LAMP WENT OFF. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT CONTINUED TO RANDOMLY EXPERIENCE A MALFUNCTION WITH THE CRUISE CONTROL FEATURE AND THE BRAKE LIGHT WARNING LAMP FLASHING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

06/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH AND THE KEY FOB NEEDED TO REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,800.

06/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT VARIOUS SPEEDS, THE ESC WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

06/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

05/29/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 11/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WHILE DRIVING MY VAN THE IGNITION SHUT OFF. THIS HAS HAPPENED MULTPLE TIME NOVEMBER 17, 2009, DECEMBER 24, 2009, NOVEMBER 19, 2010, THEY PUT A DATA RECORDER IN EACH TIME.SEPTEMBER 20, 2012 ANOATHER DATA RECORDER WAS INSTALLED IN MY VAN. APRIL 9, 2012 THEY INSTALLED ANOTHER DATA RECORDER IN MY VAN. I HAVE MULTIPLE CLAIMS WITH DODGE/CHRYSLER. BROWNING DODGE IN CORONA, CA CORRECTED THE PROBLEM EACH TIME STATING IT WAS THE WIND MODULE.THEY SAID THE PROBLEM WAS CAUSED BY THE ADFTER MARKET ALARM SYSTEM THAT WAS INSTALLED IN MY VEHICLE BY THE DEALER. THEY REMOVED THE ALARM, AND REIMBURSED MY FOR IT AS WE WERE UNAWARE THAT THE ALARM WAS AND AFTER MARKET ALARM. ON AUGUST 22, 2013 DCH DODGE IN TEMECULA, CA FINALLY FOUND THE PROBLEM THEY REMOVED THE ALARM SYSTEM AND SAID THAT NOT ALL OF THE WIRES WERE CONNECTED. ON APRIL 22, 2014 MY TRANSMISSION STARTED LEAKING THEY ADDED DYE TO FIND THE LEAK REPLACED RIGHT AND LEFT AXLE SEALS.OIL PAN GASKET WAS ALSO REPLACED. ON DECEMBER 13, 2013 THE PRESSURE LINE WAS LEAKING, DCH CHRYSLER REPACED THE PRESSURE LINE. I HAVE CASE NUMBERS FROM DODGE/CHRYSLER TO BACK UP ALL OF THESE PROBLEMS I HAVE HAD.

05/27/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

AS I BEGAN TO SLOW TO TURN/COME TO A STOP/VEER INTO TURNING LANE I LOST THE ABILITY TO ACCELERATE AND WAS UNABLE TO STEER MY VEHICLE. I HAD TO PUT IT IN PARK TURN IT OFF AND START IT AGAIN TO REGAIN STEERING AND ACCELERATION ABILITIES. IT HAS HAPPENED 5 TIMES SINCE LAST FALL BUT I DON'T HAVE THE DATE OR MILEAGE FROM WHEN THE FIRST 3 TIMES OCCURRED SO I STARTED KEEPING UP WITH MILEAGE AND DATE OF HAPPENINGS SINCE I LOOKED UP RECALLS TO FIGURE OUT WHAT WAS GOING ON. AT LEAST 1 OF MY 4 PRECIOUS CHILDREN HAVE BEEN IN THE VEHICLE WITH ME EACH AND EVERY TIME THE PROBLEM HAS OCCURRED. THE DESCRIPTION OF THE RECALL FOR MINI VANS IN MY MAKE MODEL AND YEAR FOR THE IGNITION SWITCHING OFF MATCHES THESE INCIDENTS 100% BUT MINE DOESN'T HAVE THAT RECALL ON IT. I WOULD LIKE TO KNOW WHY. IF SOMETHING HAPPENS TO ANY OF MY CHILDREN SOMEONE WILL BE PAYING BECAUSE OF A LAWSUIT. I'VE BEEN LUCKY EVERY TIME THE INCIDENTS HAVE OCCURRED BECAUSE I HAVE BEEN SLOWING DOWN. THE ONLY THING ON THE IGNITION HAS BEEN MY SINGLE KEY NOTHING HANGING FROM IT AND NO BUMPS WERE HIT. "NHTSA FURTHER EXPLAINED THAT "IF THE IGNITION KEY INADVERTENTLY MOVES INTO THE 'OFF' OR 'ACCESSORY' POSITION, THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS, INCLUDING, BUT NOT LIMITED TO AIRBAGS, POWER STEERING AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS MAY INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.""

05/15/2015
Components: AIR BAGS
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING, ALL OF THE PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT A CRASH INVOLVED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

05/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE REAR QUARTER VENT WINDOW SWITCH OVERHEATING RECALL NOTICE. *SMD

05/12/2015
Components: SERVICE BRAKES
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ABS AND OTHER UNKNOWN WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

05/11/2015
Components: STEERING,ENGINE
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

WHILE DRIVING MY 2010 DODGE GRAND CARAVAN, ON NUMEROUS OCCASIONS, I HAVE LOST ALL POWER LEADING TO THE INABILITY TO STEER. LAST EVENT, I WAS IN A ROUND ABOUT AND, SWITCHING INTO NEUTRAL, WAS BARELY ABLE TO PREVENT A CRASH. I HAVE NOTHING ATTACHED TO MY KEY FOB. THIS IS THE KNOWN IGNITION PROBLEM AND I FIND IT UNACCEPTABLE THAT CHRYSLER THINKS IT IS OK TO WAIT UNTIL AUGUST TO FIX THIS. THIS IS EXTREMELY DANGEROUS. I DO NOT HAVE THE MEANS TO GET A NEW VEHICLE AND WITH 2 YOUNG CHILDREN, THIS IS EXTREMELY DANGEROUS. PLEASE FORCE THEM TO MOVE FASTER TO CORRECT THIS PROBLEM!!

05/10/2015
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

THE MINI VAN ENGINE UNEXPECTEDLY SHUT OFF WHILE DRIVING AT A STEADY SPEED OF 45 MPH. I PULLED OVER AND RESTARTED THE ENGINE AND CONTINUED ON NORMALLY. THIS WAS A DANGEROUS CONDITION SINCE I LOST BRAKE AND STEERING ASSIST. I WAS ALMOST REAR ENDED BY TRAFFIC BEHIND ME. THERE IS A 2010 DODGE IGNITION RECALL THAT EXACTLY DESCRIBES MY INCIDENT. HOWEVER THE RECALL ONLY COVERS MINIVANS BUILT BEFORE JUNE 17, 2010. MY VEHICLE WAS BUILT ON NOVEMBER 8, 2010. I BELIEVE THIS RECALL SHOULD BE EXPANDED TO ALL GRAND CARAVANS BUILT IN 2010.

05/10/2015
Components: WHEELS
Incident Date: 05/07/2014
Crash: No
Fire: No
Summary

VALVE STEM LOCK NUT CORROSION CAUSED STEM TO FALL INSIDE TIRE. CAUSED INSTANT FLAT AT 65 MPH. ALMOST LOST CONTROL. AGAIN TODAY ANOTHER STEM FELL INSIDE TIRE. GOING SLOWER 35 MPH. BOTH TIMES IT ALSO DESTROYED TIRES.

05/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT WAS AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH AND THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 95,000.

05/06/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

THE VEHICLE JUST QUITE--IT DIED IN THE MIDDLE OF THE ROAD... THERE WAS A RECALL ON THIS VEHICLE FROM CHRYSLER BUT THEY STOPPED 2 MONTHS BEFORE THIS ONE.. CALLED THE DEALER AND THEY SAID SORRY... IT HAPPENED NUMEROUS TIMES... THE RECALL WAS ON THE IGNITION MODULE WHICH WAS WHAT THEY CHANGED ON MY VAN..$850.00 DOLLARS WORTH. *TR

05/04/2015
Components: VISIBILITY,AIR BAGS
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

AIRBAGS: I'VE NEVER RECEIVED A RECALL NOTICE ON THE AIRBAGS. SHOULD I HAVE? REAR QUARTER VENT WINDOW SWITCH: I HAVE TAKEN MY VAN TO 1ST COCHRAN AUTOMOTIVE IN NATRONA HEIGHTS, PA. THEY DID NOT HAVE THE PART TO REPLACE THE FAULTY ONE, SO THEY DISCONNECTED THE REAR WINDOW SWITCH. I HAVE RECEIVED SEVERAL RECALL NOTICES ON THIS PART SINCE, BUT 1ST COCHRAN NEVER HAS THE PART NEEDED IN STOCK. I WOULD LIKE TO HAVE THIS FIXED. THEY CANNOT TELL ME WHEN THE PART WILL COME IN, AND THEY WILL NOT CALL ME WHEN IT COMES IN, CAN YOU HELP ME? I WOULD LIKE TO GO ON RECORD THAT DODGE IS NOT PROVIDING ITS DEALERS ENOUGH PARTS TO FIX THE RECALL PROBLEM, AND THERE SEEMS TO BE NOTHING WE CAN DO TO CORRECT THIS. *TR

05/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/9/15*CN UPDATED 07/16/15*JB

04/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000.

04/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,591.

04/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V234000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/27/2015
Components: POWER TRAIN
Incident Date: 09/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D8HN54P88B******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE ATTEMPTING TO TURN THE VEHICLE OFF, THE KEY BECAME LODGED IN BETWEEN THE START AND ON POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

04/22/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

HELLO, I OWN A 2010 DODGE CARAVAN. SUNDAY APRIL 19, 2015 I WAS DRIVING TOWARDS LAS VEGAS FROM KINGMAN, AZ AT NIGHT WHEN SUDDENLY MY HEADLIGHTS TURN OFF. KEEP IN MIND I HAVE MY 3 KIDS WITH ME, AGES 8,9 AND 10. I TURNED BACK AROUND AFTER DRIVING OVER 40 MILES, USING ONLY MY FOG LIGHTS THAT PROVIDE 40-50 FEET OF VISIBILITY. I CAUTIOUSLY DRIVE HOME ALMOST IN THE DARK, MADE IT HOME AND GOOGLED THIS PROBLEM. LOOKS LIKE A TIPM ISSUE FROM WHAT I GATHERED. SO IN THE MORNING MY VEHICLE DOESN'T START. I CALLED MY LOCAL DODGE DEALER, THEY AREN'T AWARE OF A RECALL ON THIS AND HAS NEVER HEARD THIS BEFORE. ADDITIONALLY THEY WANT $110 TO TELL ME WHAT'S WRONG WITH MY VEHICLE. SO I HAD MY VEHICLE TOWED TO MARTIN SWANTY HYUNDAI TO DIAGNOSE THE PROBLEM FOR FREE, AND I SPENT $111 ON WHAT THEY SAID WAS A BAD POSITIVE BATTERY TERMINAL CONNECTION. WELL, GOT IT HOME, THE HEADLIGHTS WORKED AGAIN. NEXT DAY, IT'S NIGHT TIME AGAIN AND GUESS WHAT, NO HEADLIGHTS AGAIN! LOOKS LIKE IT WASN'T THE BATTERY CONNECTION, STILL HAVING THE FAMOUS TIPM M.O. THIS IS CLEARLY NOT THE FIRST VEHICLE TO HAVE THIS PROBLEM. I SEE THIS IS A CLASS ACTION LAWSUIT THAT DODGE AND CHRYSLER ARE SWEEPING UNDER THE RUG. SO NOW I HAVE A FAMILY OF 5 (SOON TO BE 6) TO SUPPORT, AND DRIVE AROUND IN MY FAMILY VEHICLE WITH NO HEADLIGHTS AND THIS IS NOT A RECALL YET WITH DODGE? AND YOU WANT ME TO SPEND OVER $1000 TO GET IT FIXED JUST TO PUT ANOTHER FAULTY PART IN MY VAN AGAIN? I HAVE MY FAMILY TO FEED, NOT $1000 TO FEED INTO MY CAR THAT'S ONLY 5 YEARS OLD AND PAID OFF. I WAS TOLD BY MY LOCAL DODGE DEALER TO CALL CHRYSLER AT 1-800-334-9200 AND SPOKE WITH A REPRESENTATIVE THAT SAID THAT THEY WILL NOT OFFER A COMPLEMENTARY DIAGNOSIS, I WOULD NEED TO PAY ANOTHER $110 TO HAVE IT LOOKED AT TO DIAGNOSE WHAT IS WRONG. I ASKED THEM IF THEY WERE FAMILIAR WITH THIS ISSUE AND THEY SAID THEY WERE NOT. *TR

04/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/20/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1D8HN44E29B******
Summary

KEY FOB ON RECALL FOR OVER SIX MONTHS. ENGINE WILL OCCASIONALLY SHUT DOWN WHILE DRIVING. KEY SOMETIMES NOT RECOGNIZED AND MUST BE REINSERTED TO START. CAN NOT GET DODGE ON THE PHONE. DEALERS HAVE NO SUGGESTIONS. *TR

04/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN

04/16/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

I PURCHASE A 2010 DODGE CARAVAN FROM HOLT JEEP CAR DEALERSHIP JULY 2014 AND THE HEADLIGHTS FLICKERS ON AND OFF WHILE DRIVING AND SOMETIMES DON'T COME BACK ON FOR A WHILE. THE LIGHTS BLINKS OUT AT NIGHT WHILE DRIVING WHAT CAN BE DONE BECAUSE I REPORTED IT TO THEM BEFORE AND THEY. THEY TOLD ME THE NEXT TIME IT DOES THAT I SHOULD RECORD IT OR TAKE A PICTURE SO I HAVE A SMALL VIDEO THAT I DID FROM MY PHONE TO SHOW WHAT I AM TALKING ABOUT. I CAN'T EVEN DRIVE MY VEHICLE AT NIGHT HOW LIMITED IS THAT. *TR

04/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

I OPENED THE WINDOW SLIGHTLY AND RAIN CAME IN WHICH CAUSED THE MASTER SWITCH TO SMOKE PROFUSELY. SHORTLY AFTER I REALIZED THAT THE POWER LOCKS ON THE MASTER SWITCH NO LONGER WERE OPERABLE DUE TO THE INCIDENT. *TR

04/13/2015
Components: STEERING,POWER TRAIN,SERVICE BRAKES
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

I WAS DRIVING SLOWLY, MAKING A TURN, AND THE POWER STEERING STOPPED WORKING, THEN THE BRAKING STOPPED, AND THE CAR HAD NO POWER. THE STABILITY CONTROL LIGHT CAME ON. THIS HAS HAPPENED INTERMITTENTLY MULTIPLE TIMES, AND THE DEALERSHIP CANNOT GET THE CAR TO REPEAT THE ERROR. IT DID HAVE ONE KEY FOB ERROR ON THE CODES, BUT THAT WAS MANY STARTS IN THE PAST. OTHER VIN'S IN THIS MODEL/YEAR HAVE BEEN RECALLED DUE TO ELECTRICAL/IGNITION PROBLEMS. THIS IS PROBABLY WHAT IS WRONG WITH THIS CAR, BUT IT IS NOT UNDER RECALL, AND THE DEALERSHIP CANNOT FIGURE OUT HOW TO FIX IT. *TR

04/10/2015
Components: ENGINE
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CAME TO A COMPLETE STOP AND THE VEHICLE RESTARTED AFTER ONE MINUTE. THE VEHICLE WAS DRIVEN TO THE DEALER, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 97,100.

04/09/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND MULTIPLE INDEPENDENT MECHANICS, WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE FAILURE MILEAGE WAS 71,000.

04/08/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 8/10/15*CN

04/08/2015
Components: ENGINE
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER. THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT A VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

04/06/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. AFTER A MINUTE, THE VEHICLE RESTARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SIX OTHER TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

04/06/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

WHEN THIS INCIDENT OCCURRED, I WAS DRIVING 20 MPH IN A SCHOOL ZONE AND MY DAUGHTER WAS IN THE VAN WITH ME. ALL THE ELECTRICAL INSTRUMENTATION SUDDENLY TURNED OFF. THE VAN CONTINUED TO MOVE FORWARD, BUT THE TURN SIGNALS, DASH INSTRUMENT PANEL, WINDOWS, LOCKS, ETC. ALL FAILED TO WORK. I THOUGHT A FUSE HAD BLOWN OR SOMETHING. I PULLED OFF THE ROAD AND PARKED, BUT THE VAN WOULD ONLY TURN PART WAY OFF. THE MOTOR STOPPED RUNNING, BUT THE KEY INDICATED THAT THE MOTOR WAS STILL ON. THE KEY WOULD NOT TURN COUNTER CLOCKWISE, OR "OFF" PAST THE "ON" DESIGNATION MARKED ON THE IGNITION. THE KEY WOULD NOT RELEASE/COME OUT OF THE IGNITION. SINCE I COULD NOT GET THE KEY OUT OF THE IGNITION, I TRIED TO START THE VAN. IT WOULD NOT START. MY HUSBAND CAME OUT AND TRIED TO JUMP START IT, THINKING IT MIGHT BE A PROBLEM WITH THE BATTERY. THIS WAS UNSUCCESSFUL. I HAD CALLED A LOCAL MECHANIC FROM THE CAR, AND WITH HIS HELP MY HUSBAND WAS ABLE TO GET THE VAN STARTED. HE DROVE IT TO THE MECHANIC'S SHOP. THE MECHANIC LOOKED AT THE "CODES" AND SAID IT LOOKED LIKE IT WAS UNDER RECALL. HE WAS ABLE TO GET THE KEY TO RELEASE AND MY HUSBAND DROVE THE VAN TO THE LOCAL DODGE DEALERSHIP. THE DEALERSHIP TOLD HIM THAT OUR VAN WAS PART OF AN IGNITION RECALL AND THAT DODGE WOULD HAVE THE PARTS REPLACED. WE HAVE BEEN WAITING MORE THAN TWO WEEKS NOW, AND STILL THE DEALER SAYS THE PARTS ARE NOT AVAILABLE. I AM AFRAID TO DRIVE THE VAN. I TRANSPORT MY CHILDREN AND CHILDREN IN A CARPOOL. I CANNOT RISK THEIR SAFETY, AND I HAVE NO CAR TO DRIVE TO WORK. THE FIRST WEEK WITHOUT THE VAN, I BORROWED A CAR. I WAS ON VACATION FOR THE NEXT WEEK. I BELIEVED DODGE WOULD HAVE THE PARTS TO FIX MY VAN IN THOSE TWO WEEKS. DODGE HAS STILL NOT FIXED MY VAN. IF THESE PROBLEMS CAUSE A WRECK, WILL THE AIRBAGS EVEN DEPLOY? IT IS APPALLING THAT DODGE EXPECTS ME TO DRIVE MY FAMILY AROUND IN AN UNSAFE VEHICLE. *TR

04/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

MY VAN, ON AT LEAST 5 OCCASIONS HAS HAD THE RADIO CUT OUT, THE WINDOWS NOT BE ABLE TO OPEN, AND THE WORST NO WIPERS, RADIO, LIGHTS IN OR OUTSIDE, HEAT, DEFROSTER FOR THE VEHICLE DURING A DOWN POUR. GETTING OFF THE ROAD MEANT I HAD TO OPEN THE WINDOW AND STICK MY HEAD OUT IN THE RAIN ALL WHILE I TRY TO CROSS A BUSY MILWAUKEE INTERSECTION AND PULL THE VEHICLE OVER, TURN OFF THE ENGINE AND THEN RESTART IT. NOTHING ELSE WILL WORK. *TR

03/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

ON MULTIPLE OCCASIONS THE ELECTRONIC IGNITION SWITCH HAS FAILED TO OPERATE. THE SWITCH FAILS TO START THE ENGINE AND THE SWITCH WILL NOT ROTATE TO THE OFF POSITION (WILL NOT TURN BEYOND ACC. POSITION). THIS IS A FAMILY VAN USED FOR MANY SHORT TRIPS, INCLUDING STARTS AND STOPS. UNEXPECTEDLY BEING UNABLE TO START THE ENGINE, AND BEING UNABLE TO TURN THE VEHICLE OFF, REMOVE THE KEY, OR LOCK THE VEHICLE IS A SERIOUS SECURITY ISSUE AND A HAZARD IN SOME SITUATIONS. A QUICK LOOK AT THE INTERNET SHOWS THAT THIS IS A COMMON PROBLEM. *TR

03/28/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

IN THE FIRST DRIVE OF THE DAY (NO MATTER WHAT TIME OF THE DAY) WITHIN 4 BLOCKS OF MY HOME, THE VEHICLE STALLS WHILE DRIVING. THIS HAS SO FAR HAPPENED 8 TIMES OVER THE LAST 9 MONTHS. THIS INCIDENT HAS OCCURRED WITH 3 DIFFERENT DRIVERS AND IN THE SAME EXACT LOCATION 7 OUT OF THE 8 TIMES. VEHICLE IS ALWAYS COASTING (NOT ACCELERATING) AROUND 20 MILES PER HOUR. WHEN THIS INCIDENT OCCURS, THE ENGINE TURNS OFF, WHICH DISABLES THE STEERING, BRAKES, AND ACCELERATION. THIS LEAVES THE DRIVER AND ITS PASSENGERS IN SERIOUS, POTENTIALLY LETHAL, DANGER. WE HAVE TAKEN THIS VEHICLE MULTIPLE TIMES TO THE DEALERSHIP, AND THEY CLAIM THAT THIS VEHICLE IS NOT INCLUDED IN THE RECALL. THEY STATE THAT THERE ARE NO ERROR CODES. *TR

03/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1B4GP44L6YB******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE AIR BAGS WARNING LIGHT ILLUMINATED AND THE HORN FAILED SIMULTANEOUSLY. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/18/2015
Components: WHEELS
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

THE TIRE VALVE STEM CRACKED,CAUSING THE TIRE TO DEFLATE. THIS IS THE SECOND TIME WITHIN A YEAR, DIFFERENT WHEEL THE FIRST INCIDENT. I AM GOING TO REPLACE ALL STEMS. BOTH TIRE STEMS WERE FOUND CRACKED AND LEAKING AIR WHILE PARKED. MANY ON LINE COMPLAINTS. NO RECALL BY DODGE YET, THIS IS A REAL DANGER TO THE PUBLIC. IF THE STEMS SHOULD FAIL AT HIGH SPEEDS COULD LEAD TO ACCIDENT. *TR

03/16/2015
Components: WHEELS,SERVICE BRAKES
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

WHILE DRIVING ONE DAY, OUT OF THE BLUE MY CAN WOULD NOT GO OVER 25 TO 30 MPH. IT WOULD SHAKE VIOLENTLY IF WE WENT FASTER. WE GOT IT TO THE MECHANIC AND THE BRAKES HAD ALMOST CAUGHT ON FIRE. IT RUINED ONE TIRE AND THE BRAKES AND CALIPERS. THE MECHANIC SAID THAT THIS SHOULD HAVE NEVER HAPPENED. IT WAS EXTREMELY DANGEROUS. I REPORTED IT TO DODGE. THEY SAID IT HAD NEVER HAPPENED. I WANT TO MAKE SURE THAT IT DOES GET REPORTED. I FEEL LIKE I SHOULD BE COMPENSATED FOR THIS. THEY SAID THAT THERE WAS NOTHING THEY COULD DO SINCE IT NEVER ACTUALLY CAUGHT ON FIRE. REALLY? *TR

03/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

I TOOK MY VAN TO THE DEALER BECAUSE THE WINDOWS WOULD EITHER ROLL DOWN ON THEIR OWN AND THE SWITCH ON THE DOOR WORKED SOMETIMES. I PURCHASED A BATTERY FOR MY KEY FOB BECAUSE THE DOORS WOULD NOT LOCK OR UNLOCK ALL THE TIME. THE DEALER FIXED THE RECALL SWITCH FOR THE VENT WINDOWS, AND I WAS CHARGED $4.03, $400.00, LABOR AND TOTAL OF $179.56 IN PARTS. THEY DID NOT OFFER A LOANER CAR WHILE MY VAN WAS BEING WORKED ON. I HAD TO PAY 82.00 FOR A RENTAL. I HAD 3 QUARTERS OF A TANK OF GAS WHEN I DROPPED IT OFF, AND WHEN I GOT THE VEHICLE BACK IT WAS A LITTLE UNDER THE 1/2 MARK AND NO ONE OFFERED TO REPLACE IT. THE DEALER DID TAKE $200.00 OFF, AND I WAS TOLD THAT THEY DID IT BECAUSE I WAS A GOOD CUSTOMER. WELL, I DON'T THINK GOOD CUSTOMERS SHOULD BE TREATED THIS WAY. THE WINDOWS AND MIRRORS DO WORK NOW, HOWEVER; THEY MUST HAVE BROKE SOMETHING ELSE BECAUSE MY SIDE DOORS WILL NOT LOCK, THEY CHANGED THE BATTERY IN THE KEY FOB AND IT STILL DOES NOT WORK. I'VE HAD PROBLEMS WHERE AS THE FRONT WINDOWS WOULD GO DOWN 1/2 WAY ON THEIR OWN. I HAVE READ WHERE THERE HAVE BEEN NUMEROUS REPORTS ABOUT THE WINDOWS GOING DOWN ON THEIR OWN AND IT WOULD SEEM TO ME THAT THIS IS WERE THE PROBLEM STEMMED FROM. THE WINDOWS GO DOWN WHENEVER THEY WANT TO AND MOISTURE GETS IN SIDE THE VEHICLE AND CAUSES THIS TYPE OF PROBLEM. I CALLED THE DEALERSHIP BACK ON 3/13/2015 AND NO ONE ANSWERED AND I COULD NOT LEAVE A MESSAGE. I CALLED BACK ON 3/15/2015 AND SPOKE WITH A VERY NICE YOUNG LADY NAMED [XXX] AND SHE SAYS THEY WOULD NOT HAVE A LOANER UNTIL THURSDAY, 3/18/2015 EVEN THOUGH THEY HAVE A RELATIONSHIP WITH THE ENTERPRISE RENT A CAR COMPANY. WHAT AM I LOOKING FOR?? I AM EXPECTING TO BE REIMBURSED FOR THE $381.55. I FEEL STRONGLY THAT THIS WAS A FACTORY ISSUE AND THE DODGE CHRYSLER JEEP DEALER SHOULD BE RESPONSIBLE FOR ALL CHARGES, INCLUDING THE MONEY SPENT ON A RENTAL CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/13/2015
Components: ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

THE VEHICLE STALLS WHILE DRIVING BETWEEN 30 AND 35 MPH. THERE IS NO WARNING AND IT JUST QUITS. WHEN IT DOES YOU LOSE ALL POWER STEERING AND ELECTRICAL SYSTEMS. THERE IS NO RHYME OR REASON AS TO WHEN THIS HAPPENS - IT CAN BE SHORTLY AFTER STARTING THE MORNING DRIVE OR AFTER YOU HAVE BEEN DRIVING FOR 20 MINUTES. IT ALSO HAPPENS SPORADICALLY SO IT IS VERY HARD TO DETERMINE IF AND WHEN IT WILL HAPPEN. WE HAVE HAD THE CAR CHECKED MANY TIMES BY THE DEALER WHERE WE PURCHASED THE VEHICLE AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING. IT HAS CONTINUED TO STALL SPORADICALLY OVER THE PAST 5-6 MONTHS. WE NOW SEE THAT THERE IS A RECALL FOR 2010 DODGE CARAVANS BASED ON THIS FAULTY IGNITION SWITCH, HOWEVER THE DEALER INFORMS US THAT OUR CAR IS NOT INCLUDED IN THE RECALL AND THERE IS NOTHING THEY CAN DO. *TR

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG3CR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON APRIL 2, 2015

03/10/2015
Components: ENGINE
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

03/09/2015
Components: SERVICE BRAKES
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

MY HUSBAND AND I WERE DRIVING ONE DAY, OUT OF THY BLUE, THE VAN BEGAN TO SHAKE TOWARDS THE FRONT OF THE VAN. WE COULDN'T GET THE SPEED OVER 25 MPH. WE GOT IT TO THE NEAREST MECHANIC SHOP. THEY SAID IT WAS THE CALIPERS. THEY SAID THAT IT WAS VERY CLOSE TO CATCHING ON FIRE. I HAD TO HAVE BOTH CALIPERS REPLACED AND A BRAKE JOB. I ALSO HAD TO PURCHASE A NEW TIRE. I CALLED AND REPORTED IT TO DODGE/CHRYSLER. THEY SAID THAT THERE HAD NOT BEEN ANY PROBLEMS WITH OTHER VANS. IT WAS AN EXTREMELY SCARY INCIDENT TO GO THROUGH. THEY SAID THAT THEY MIGHT BE ABLE TO DO SOMETHING IF THE VAN HAD ACTUALLY CAUGHT ON FIRE. THAT'S JUST CRAZY. THIS HAS COST ME ABOUT $800.00. I JUST WANT TO MAKE SURE THAT THIS GETS REPORTED IN CASE OTHER VANS HAVE SIMILAR PROBLEMS. THE MECHANICS WERE SHOCKED AT WHAT THEY SAW. THEY SAID THAT IT SHOULD NOT HAVE DONE WHAT IT DID. *TR

03/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 14V2340 (ELECTRICAL) WAS RECEIVED IN MAY 2014. THE VEHICLE WAS TAKEN TO THE DEALER WHO DISCONNECTED THE VENT WINDOW SWITCH UNTIL THE PARTS BECOME AVAILABLE TO PERFORM THE REMEDY LISTED IN THE RECALL. AFTER CONTACTING THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS NOT AVAILABLE. JFT

03/07/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

THE VEHICLE CUTS OFF AT NORMAL OPERATING SPEED ON BUMPY SURFACES OR AFTER GOING OVER BUMPS IN THE ROAD. VEHICLE LOST POWER STEERING, BRAKING, AND THE ENGINE CUTS OFF. THIS RESULTED IN AND EMERGENCY EXIT FROM THE LANE OF TRAVEL. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST 12 MONTHS. THIS APPEARS TO BE THE SAME SYMPTOMS OF A CURRENT RECALL FOR THE IGNITION SWITCH ON SIMILAR VEHICLES OF THIS MODEL. DODGE MAKES NO ATTEMPT TO ASSIST WITH VERIFYING THAT THERE IS AN ISSUE. *TR

03/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2012
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 67 MPH, THE ENTIRE ELECTRICAL COMPONENT BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

03/02/2015
Components: ENGINE
Incident Date: 02/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

WHILE DRIVING THE 2010 DODGE GRAND CARAVAN IT SUDDENLY STALLS. THERE DOES NOT APPEAR TO BE A REASON BEHIND IT, AT LEAST THE DEALER IS UNABLE TO PINPOINT IT. IT HAS HAPPENED 4 TIMES, WITH THE MOST RECENT BEING JUST AFTER HAVING IT INTO THE DEALER WHERE THEY REPLACED THE BATTERY AND THE BATTERY CABLE AND DID AN OIL CHANGE, WITH A TOTAL COST OF $325. HOWEVER, THEY ALSO SAID IT MAY BE THE MODULE THAT NEEDS TO BE REPLACED AT A COST OF OVER $600.00. HOWEVER, THEY APPARENTLY DO NOT KNOW OR JUST TRYING TO RUN UP THE COST OF REPAIRING THE VEHICLE. I SEE A LOT OF OTHERS WHO ARE COMPLAINING ABOUT STALLING PROBLEMS WITH NO SATISFACTION. WHAT IS THE PROBLEM??? THIS IS A SERIOUS SAFETY PROBLEM AS STALLING CAN OCCUR ANYWHERE AND INVOLVE SERIOUS ACCIDENTS. *TR

02/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/19/2015
Components: STEERING
Incident Date: 12/20/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

DRIVING ON INTERSTATE USING CRUISE CONTROL. STEERING COLUMN REFUSED TO RESPOND WHEN ATTEMPTING TO STEER THE VAN WITH THE CURVE IN THE ROAD. VAN DROVE OFF ROAD ONTO EMBANKMENT AND FLIPPED OVER. THE VAN WAS TOTALED. SUFFERED A CONCUSSION AND DAMAGE TO BACK AND ELBOW FROM IMPACT. EYE GLASSES WERE BROKEN. EYE WITNESS BEHIND ME TOLD STATE TROOPER THAT THEY COULD SEE THAT I WAS STRUGGLING FOR CONTROL OF THE VEHICLE. *TR

02/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

WHILE DRIVING VEHICLE IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS). IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). WAS ABLE TO IMMEDIATELY RESTART VEHICLE. TOOK VEHICLE TO DODGE DEALERSHIP AND THEY DID NOT FIND ANY PROBLEM WITH THE IGNITION. THERE WERE NO ERROR CODES IN THE VEHICLE COMPUTER. DEALERSHIP SUGGESTED REMOVING ALL EXTRA KEYS/KEY RINGS...SO DID SO. APPROXIMATELY 2 WEEKS LATER, WITH ONLY THE CAR KEY SECURELY IN THE IGNITION (NO KEY RINGS, ETC) AGAIN WHILE DRIVING IN A RESIDENTIAL AREA AT 20 MPH THE VEHICLE SHUT OFF (ENGINE STOPPED RUNNING, LOST POWER STEERING, LOST POWER BRAKES AND IM GUESSING THE AIR BAGS) AND ALMOST RAN A STOP SIGN. IMMEDIATELY CHECKED THE IGNITION AND OBSERVED THE KEY TO BE SECURELY IN THE "ON" POSITION (IT DID NOT MOVE TO THE ACCESSORY POSITION). THIS RECURRING ISSUE IS GOING TO RESULT IN A DEATH. DODGE NEEDS TO ADDRESS THIS ISSUE IMMEDIATELY. *TR

02/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WAS NOTIFIED OF THE ELECTRICAL PROBLEM OF THE IGNITION RECALL. WAS NOTIFIED THAT THE PRODUCT WAS ON BACKORDER AND I AM STILL WAITING ON THE PRODUCT TO HAVE THIS CORRECTED BEFORE ANYTHING MAJOR COULD HAPPEN. I AM VERY UNSATISFIED WITH THE LOCAL DEALERSHIP. *TR

02/12/2015
Components: AIR BAGS
Incident Date: 01/02/2012
Crash: Yes
Fire: No
Summary

2010 DODGE GRAND CARAVAN DANGEROUS DRIVER SIDE AIR BAGS. *MW THE CONSUMER AND HIS WIFE WERE INVOLVED IN AN ACCIDENT. WHEN THE AIR BAGS DEPLOYED, HIS WIFE WAS INJURED. THE CONSUMER STATED HIS WIFE WAS HIT BY THE AIR BAG WITH SUCH FORCE, IT KNOCKED HER UNCONSCIOUS FOR 20 MINUTES OR MORE. THE DODGE INSIGNIA FROM THE CENTER OF THE STEERING WHEEL WAS PERMANENTLY IMPRINTED ON HER STOMACH. HIS WIFE ALSO SUFFERED FROM INCREASING NERVE DAMAGE FROM SPINAL INJURES CAUSED BY THE AIR BAG. *JB

02/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN MANUFACTURER RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/04/2015
Components: VISIBILITY
Incident Date: 07/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ANTIFREEZE LEAKED ALL OVER THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE HEATER HOSE ASSEMBLY NEEDED TO BE REPLACED. THE HOSE WAS REPLACED BY THE CONTACT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

02/04/2015
Components: POWER TRAIN
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SHIFT INTO A LOWER GEAR CAUSING THE SPEED TO DECREASE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 03/30/15*LJ THE CONSUMER STATED THE DEALER REBUILT THE TRANSMISSION AT THE MANUFACTURER'S EXPENSE. UPDATED 6/23/2015*JS

02/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2C4RDGCG4CR******
Summary

THE DEALERSHIP IN DOTHAN, ALABAMA HAS REFUSED TO REPAIR THIS RECALL. THE EXCUSE THAT THEY ARE WAITING ON APPROVAL AND PARTS HAS BEEN USED SEVERAL TIMES. SOMEONE HAS TO TAKE IMMEDIATE ACTION. *TR

02/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/27/2015
Components: AIR BAGS
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. UPDATED 04/13/15*LJ UPDATED 11/5/2015*JS

01/26/2015
Components: SERVICE BRAKES
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL*THE CONTACT A OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR BRAKE ALIGNMENT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

01/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/23/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

ORIGINAL OWNER OF THE VEHICLE. THIS IS ACTUALLY A REPORT OF 5-6 SEPARATE INCIDENTS OF THE SAME ISSUE WITHIN A WEEK'S SPAN. THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING. DRIVER LOSES ALL POWER STEERING / BRAKES DURING THE OCCURRENCE. LAST INCIDENT ALMOST CAUSED AN ACCIDENT WHEN THE VEHICLE'S ENGINE STALLED AND A FOLLOWING VEHICLE HAD TO TAKE ACTION TO AVOID A COLLISION. MY WIFE AND KIDS WERE IN THE VAN AT THE TIME OF THE INCIDENT. WHEN IT HAPPENS, THE VAN ALWAYS STARTS BACK UP, BUT IT HAS TO BE STATIONARY AND IN-PARK. VEHICLE WAS TAKEN TO THE DEALERSHIP ON 01/23/15 FOR REPAIR. DEALERSHIP INDICATED THE EGR VALVE AND TEMPERATURE SENSOR WAS FAULTY AND HAS BEEN A COMMON PROBLEM FOR DECADES. THIS IS THE SECOND TEMPERATURE SENSOR THAT HAS BEEN REPLACED BY THE DEALER. INTERNET SEARCH CONFIRMS MANY ISSUES SUCH AS THIS ARE EVIDENT ON THE ROAD. REPAIR MADE 01/23/15 AT A CONSUMER COST OF $513.41. OUR PURCHASED EXTENDED WARRANTY COVERED ALL OF IT, BUT $150.00. I CONSIDER THE ISSUE, IN REGARD TO A DFMEA FORMAT TO BE, LOSS OF FUNCTION WHICH SHALL BE A SEVERITY OF 10 AND AN INVERTED DELTA BY THE MANUFACTURER. I ASK THAT NHTSA INVESTIGATE THIS ISSUE AS MY FAMILIES WELL BEING WAS AT STAKE THIS MORNING WHICH DOES NOT SIT LIGHTLY WITH ME AS A HUSBAND / FATHER. *TR

01/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY SHUT OFF AND AFTER RESTARTING THE ENGINE THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 14V373000 (ELECTRICAL). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000.

01/22/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

WHILE DRIVING APPROXIMATELY 40 MPH UNDER NORMAL CONDITIONS (50 DEGREES F, NO RAIN/SNOW), THE OPERATOR NOTICED A SUDDEN AND UNEXPECTED LOSS OF POWER STEERING. UPON SCANNING THE DASH, THE EPS (STABILITY CONTROL) LIGHTS WAS ILLUMINATED. A FEW SECONDS (MAYBE 5 - 15) LATER, THE POWER BREAKING APPEARED TO BE LOST. OPERATOR IS UNSURE IF THESE FUNCTIONS WERE "SIMPLY" LOST, OR IF THE VEHICLE WAS ACTUALLY POWERED DOWN. STEERING AND BREAKING WAS EXTREMELY DIFFICULT TO THE EXTENT THAT IT WAS VERY DIFFICULT TO PHYSICALLY CONTROL THE VEHICLE ENOUGH TO MOVE TO THE SIDE OF THE ROAD WITHOUT HITTING ANY OBJECTS. EVEN BRAKING WAS EXTREMELY DIFFICULT TO DO WITH SIGNIFICANT FORCE. AFTER GETTING SAFELY ON THE SIDE OF THE ROAD, THE ENGINE WAS IMMEDIATELY TURNED OFF. A FEW MINUTES LATER, THE CAR WAS RE-STARTED AND APPEARED TO BE FUNCTIONING NORMALLY, ALTHOUGH OPERATOR WAS UNWILLING TO RISK PUTTING CAR INTO "DRIVE". CAR WAS TOWED TO DEALER FOR ANALYSIS. IF THIS HAD HAPPENED AT HIGHER SPEED, OR WHEN A QUICK STOP WAS NECESSARY, A SEVERE CRASH LIKELY WOULD HAVE OCCURRED. *TR

01/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX2AR******
Summary

LAST MAY 7, 2014, I RECEIVED A SAFETY RECALL FROM CHRYSLER, I VISITED THE DEALER AND WAS TOLD THAT THEY DIDN'T HAVE THE PART, AND AS SOON AS THEY WILL RECEIVE IT THEY WILL LET ME KNOW. TIME PASS BY AND I RECEIVED A SECOND SAFETY RECALL, AT THAT TIME I NEEDED TO TAKE MY CAR TO THE DEALER TO BE REPAIR AND ASKED FOR THE PART, THEY DID NOT HAVE IT YET. THEY DISABLE THE REAR QUARTER VENT WINDOWS TO AVOID PROBLEMS. THEY ASKED ME TO CALL PARTS DEPT. TO FIND OUT WHEN THEY WILL HAVE THE FAMOUS PART. IS BEEN 8 MONTHS AND NOTHING IS BEEN SOLVED. HOW LONG DO I HAVE TO WAIT? IS THAT PART SO DIFFICULT TO FIND? *TR

01/20/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/18/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D11AR******
Summary

THERE IS A RECALL ON THE REAR QUARTER WINDOW SWITCH THAT MAY OVERHEAT . I RECEIVED THE LETTER ON THURSDAY AND BY SUNDAY MY DOOR CAUGHT ON FIRE, NOW NOT ONLY THE SWITCH MUST BE REPLACED AND I SUPPOSE ALL WIRING AND REST OF THE SWITCHES AND THE DOOR INTERIOR PANEL SHOULD BE CHANGE BECAUSE OF DAMAGE. I CALLED THE RECALL CENTER AND AFTER TWO DAYS I'M STILL WAITING FOR A CALL WITH INSTRUCTIONS AS TO WHAT TO DO NOT TO MENTION THE SCARE ME AND MY WIFE GOT AND THE EXPENSES IT WILL COST ME BECAUSE I NEED TO RENT A CAR UNTIL THE ISSUE IS RESOLVED. *TR

01/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE FAILED TO SHUT OFF. WHEN THE KEYS WERE REMOVED FROM THE IGNITION SWITCH, THE ENGINE REMAINED RUNNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE VIN WAS NOT LISTED UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR

01/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

WIFE WAS DRIVING CAR, WAS APPROACHING A LEFT TURN OFF THE HIGHWAY INTO A SIDE STREET AND THE ENGINE TURNED OFF. SHE TRIED STARTING THE CAR AGAIN WITH THE CAR IN PARK, WITH THE KEY FOB, AND IT DID START AGAIN. PRIOR TO THIS, WHEN STARTING THE CAR IN THE GARAGE, SEVERAL TIMES IT WOULD START AND TURN OFF IMMEDIATELY. I THOUGHT IT HADN'T GOTTEN ENOUGH GAS TO KEEP GOING SO I JUST STARTED IT AGAIN. IT MIGHT HAVE BEEN THE IGNITION SWITCH SNAPPING OUT OF THE START POSITION AT THAT TIME AS WELL. *TR

01/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/09/2015
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/12/15*CN

01/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT BELIEVED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 14V234000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

01/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/23/2014
Crash: No
Fire: No
Vehicle Identification Number: SX2D4RN5DX3******
Summary

MY VAN HAS REPEATEDLY STOPPED WHILE DRIVING, APPROXIMATELY 10 TIMES FROM NOVEMBER 2014 TO JANUARY 2, 2014. I LOSE ALL POWER STEERING AND BRAKES WITHOUT WARNING AND HAVE TO CAREFULLY GET MYSELF TO THE SIDE OF THE ROAD. THIS IS A VERY DANGEROUS SITUATION AND SCARES ME ESPECIALLY WHEN MY FAMILY IS IN THE VAN WITH ME. IN ALL INSTANCES I HAVE BEEN LUCKY AND HAVE ONLY BEEN GOING 20-40 MPH AND HAS BEEN IN PLACES THAT I'M ABLE TO GET OVER EASILY. THE NEXT TIME I MAY NOT BE SO LUCKY. WHEN I GET PULL OVER I PUT THE VAN IN PARK, TURN THE KEY TO OFF AND RESTART WITH NO PROBLEMS. I HAD THE VAN IN THE DEALERSHIP FOR AN ENTIRE DAY WITH NO LUCK. THEY TOOK IT OUT SEVERAL TIMES AND COULD NOT GET IT TO RECUR. THEY DID SOME UPDATING ON THE COMPUTER SYSTEM. THEY CHECKED ALL KINDS OF THINGS OUT AND EVERYTHING WAS COMING BACK ALRIGHT. THEY ALSO COULD NOT SEE ANY CODES THAT THERE WAS A PROBLEM. I DID NOT HAVE IT OCCUR AGAIN FOR ALMOST 2 WEEKS IN THE SHOP SO I THOUGHT MAYBE IT WORKED, HOWEVER ON JAN. 2, 2014, IT OCCURRED AGAIN. THIS PROBLEM REALLY CONCERNS ME ESPECIALLY AFTER RECENTLY READING HOW OFTEN THIS HAS HAPPENED TO OTHER PEOPLE WITH THE SAME VEHICLE. *TR

12/28/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

IGNITION SWITCH BECAME "LOOSE" STARTED TO HAVE TROUBLE WITH THE SWITCH BEING INOPERABLE - COULD NOT START THE VAN WITH THE SWITCH. A COUPLE TIMES THE VEHICLE TURNED OFF WHILE IDLING TO WARM UP. *TR

12/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

SINCE 2013 MY DODGE GRAND CARAVAN HAS FAILED TO START ON NUMEROUS OCCASIONS. IT WILL WORK OK WHEN SUDDENLY YOU TURN THE KEY AND THE DASH LIGHTS COME ON BUT THE ENGINE WILL NOT TURN OVER. A DODGE DEALER CHANGED THE BATTERY BUT THE PROBLEM HAS PERSISTED. SOMETIMES YOU CAN TURN THE KEY TO ON SHIFT INTO DRIVE AND BACK INTO PARK AND IT WILL START. SOMETIMES YOU CAN SHIFT INTO NEUTRAL AND IT WILL START. OTHER TIMES NEITHER OF THESE FIXES WORK. RESEARCHING THIS PROBLEM SHOWS IT HAS LONG BEEN A LONGTERM PROBLEM WITH DODGE AND CHRYSLER COVERING SEVERAL YEAR MODELS. NUMEROUS PEOPLE HAVE REPORTED STARTERS, BATTERIES, TIPM MODULES, WIN MODULES, FOBS AND NEUTRAL SAFETY SWITKENNETHCHES (TRANSMISSION RANGE SENSORS) BEING REPLACED WITH NO RELIEF FROM THE PROBLEM. CHRYSLER AND DODGE DEALERSHIPS ARE UNABLE TO DIAGNOSE THE PROBLEM AND CORRECT IT. IT HAS LEFT US STRANDED IN BOTH COLD AN HOT WEATHER SOMETIMES WITH OUR 3 SMALL GRANDCHILDREN IN THE VEHICLE. I FEEL THAT THE SAFETY ISSUE OF THIS PROBLEM IS SOMETHING THE MANUFACTURER SHOULD BE REQUIRED TO IDENTIFY AND CORRECT. *TR

12/27/2014
Components: ENGINE
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

WHILE DRIVING, THE ENGINE SHUT OFF CAUSING THE POWER STEERING AND BRAKES TO NOT RESPOND. I MUSCLED THE CAR AROUND A CORNER, RESTARTED AND CONTINUED HOME. *TR

12/23/2014
Components: STEERING,ENGINE
Incident Date: 12/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

ENGINE SHUT OFF. *TR

12/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

IN THE MOST SERIOUS OF MANY NO-START INCIDENTS, OUR VAN FAILED TO START IN 107 DEGREE TEMPERATURES WITH OUR THREE SMALL CHILDREN IN THE CAR. WE WERE STRANDED AT A REMOTE REST AREA, WITH NOWHERE TO TAKE REFUGE FROM THE DANGEROUS HEAT. AFTER 18 ATTEMPTS THE ENGINE FINALLY STARTED AND WE COMPLETED OUR TRIP TO RENO NEVADA, DRIVING IN REMOTE AREAS AMID DEADLY HEAT FEARING OUR VAN WOULD FAIL TO RESTART IF STOPPED. IN THE PRIOR WEEK WHILE IN FL, THE VAN HAD A NEW BATTERY INSTALLED AT OUR GATOR CHRYSLER, IN A REPAIR ADVISED TO SOLVE NO START INCIDENTS WE HAD IN FL. THE VAN ALSO UNDERWENT AN INSPECTION, WITH NO PROBLEMS REPORTED TO US. WE SCHEDULED A PANICKED DEALER SERVICE VISIT WHILE STILL IN ROUTE, AT A RENO DODGE ON JULY 1ST 2013. THE DEALERSHIP TECHNICIANS RETAINED THE VAN TO DIAGNOSE THE NO-START FOR 2 FULL DAYS. THEY NOTED NO MALFUNCTION AND COULD NOT REPRODUCE THE PROBLEM. THE VAN HAS SINCE DEVELOPED INTERMITTENT FAILURES OF SEVERAL ELECTRONIC SYSTEMS, INCLUDING STALLING WHEN PLACED IN REVERSE, FAILING TO SHIFT INTO 2ND GEAR AFTER SITTING OVERNIGHT, NO POWER TO THE INSTRUMENT CLUSTER OR NO POWER TO THE CONSOLE CONTROLS. THE VAN AT THE TIME OF PURCHASE IN DECEMBER OF 2011 HAD PREVIOUSLY BEEN "REPAIRED" IN THE RECALL FOR ITS WIN MODULE. ADDITIONALLY A PCM REFLASH 68050411AF HAD BEEN PERFORMED. OUR VAN CONTINUES TO HAVE NO-START INCIDENTS AND TRANSMISSION FAILS TO SHIFT INTO 2ND GEAR, NO FIXES. BOTH RENO AREA CHRYSLER DEALERSHIPS HAVE LOOKED AT OUR VAN AND NOTED NO FAILURES. DESPITE BEING "REPAIRED" UNDER RECALL THE IGNITION MODULE CONTINUES TO MALFUNCTION. WITH A FOB INSERTED THE MODULE SHOWS EXCESS SLOPPINESS IN THE CLOCKWISE DIRECTION. THE KEY FOB HAS BEEN STUCK IN THE IGNITION ON SEVERAL OCCASIONS, AND THE ENGINE HAS CONTINUED RUNNING AFTER REMOVAL OF THE KEY. THESE MALFUNCTIONS HAVE POTENTIAL TO BECOME DANGEROUS IN CERTAIN SITUATIONS.

12/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 45,000.

12/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS OPENED INDEPENDENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500.

12/08/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

GAS CAP OFTEN FAILS TO CLOSE COMPLETELY. EVEN AFTER CAREFULLY CLOSING IT, YOU OFTEN FIND IT OPENED BY ITSELF. *TR

12/07/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

WHILE DRIVING AT 55 MPH, MY VAN ALL OF A SUDDEN TURNED OFF. I LOST ALL POWER STEERING AND STRUGGLED TO GET THE VAN OFF THE ROAD. ONCE I GOT IT OFF THE ROAD, I WAS ABLE TO START THE VEHICLE AND DROVE ABOUT 2 MILES. THE VEHICLE DIED A SECOND TIME AS I WAS GETTING READY TO TURN ONTO THE STREET IN WHICH I LIVE. MY SPEED AT THAT TIME WAS AROUND 20 MPH. I PULLED INTO THE CARWASH, WHERE I WAS ABLE TO START THE VEHICLE AGAIN, AND THEN DROVE HOME. I WENT APROX. 1 MILE THAT TIME. WE PARKED THE VAN AND AS MY HUSBAND WAS GETTING OUT OF THE DRIVER SIDE, HE STRONGLY SMELLED SOMETHING ELECTRICAL BURNING. I WENT OVER TO THE DRIVER SIDE AND SMELLED THE SAME SMELL. THE VERY NEXT DAY I LEFT IN MY VAN AROUND NOON AND WITHIN A QUARTER OF MILE MY VAN DIED FOUR TIMES. I TURNED AROUND AND DROVE A QUARTER OF A MILE BACK, WITH THE VAN DYING THREE MORE TIMES. I FINALLY MADE IT HOME AND INFORMED THE DEALERSHIP OF THE PROBLEM. WITHIN 2 HOURS THEY BROUGHT ME A RENTAL. IT HAS BEEN EXACTLY TWO WEEKS THAT I HAVE BEEN WITHOUT MY VAN AND THEY ARE UNABLE TO FIX IT AS OF NOW. I CAN'T HELP BUT BELIEVE THAT MY VAN IS HAVING THE EXACT SAME ISSUES AS THE OTHER RECALLED 2010 DODGE CARAVANS. I HAVE THE EXACT SAME TESTIMONIES AS SOME OF THE OTHER PEOPLE THAT ACTUALLY HAVE A RECALL ON THEIR DODGE CARAVAN. PLEASE HELP! THIS VEHICLE WAS JUST BOUGHT ON 11-17-2014 THANKS IN ADVANCE. *TR

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V234000 (ELECTRICAL SYSTEM). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/25/2014
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

MY VAN OCCASIONALLY WILL NOT START. I REPLACED THE BATTERY AND SOON AFTER BEGAN HAVING PROBLEMS WITH THE VAN FAILING TO START. THEN I NOTICED THAT THE PASSENGER AIRBAG DASHBOARD COVER WAS OPEN. ALSO, THE PASSENGER REAR SLIDING DOOR DOES NOT LATCH PROPERLY. I HAVE TRIED USING BOTH THE REMOTE KEY LOCK AND MANUALLY PRESSING THE BUTTON TO CLOSE THE DOOR. IT TAKES SEVERAL ATTEMPTS TO GET IT TO CLOSE AND LOCK. *TR

11/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY FAILED TO START THE IGNITION. THE CONTACT ALSO STATED THAT THE KEY WAS DIFFICULT TO REMOVE FROM THE IGNITION. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

11/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. ALSO, THE VEHICLE WOULD SHUT OFF WHEN THE KEY WAS INADVERTENTLY TOUCHED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 183,589.

10/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE KEY FAILED TO RELEASE AND FRACTURED WHILE IN THE IGNITION SWITCH. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

10/27/2014
Components: ENGINE
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

OUR 2010 DODGE GRAND CARAVAN IS OVER CONSUMING OIL. WE HAVE A NORMAL OIL CHANGE DONE AND BEFORE WE GET TO THE 3000 MILES WHEN THE NEXT ONE IS TO BE DONE THE VAN IS DRY/OUT OF OIL! THE LIGHT COMES ON THE DASH INDICATING THERE IS NO OIL AND THE OIL LEVEL IN THE VAN DOES NOT EVEN REACH THE DIP STICK, IT IS COMPLETELY DRY. WE TOOK THE VAN IN APRIL 2014 TO ZEIGLER IN DOWNERS GROVE, IL AND THEY HAD US COME BACK EVERY 1000 MILES TO CHECK AGAIN, EACH TIME IT WAS AT LEAST 1.5 OR SO QUARTS LOW. THEY WOULD TOP IT OFF AND SAY COME BACK IN 1000 MILES. THAT IS NOT NORMAL A VEHICLE SHOULD NOT KEEP NEEDING OIL TO BE ADDED AND IF NO OIL IS ADDED IT IS EMPTY BEFORE YOU HAVE DRIVEN 3000 MILES. SINCE THE DEALER WAS NO HELP SAYING IT IS NORMAL, WHICH THIS IS NOT, I HAVE NEVER HAD TO ADD OIL TO ANY OF MY VEHICLES BETWEEN OIL CHANGES, TODAY WE CALLED CHRYSLER TO HANDLE THE PROBLEM...ALL CHRYSLER WOULD DO WAS CALL THE DEALER WHO TOLD THEM THIS IS NORMAL AND SAID THAT THEY HAVE TO SIDE WITH THE DEALER AND NOT FIX THE PROBLEM...WE PAID FOR AN EXTENDED WARRANTY ON THIS VAN AND IT NEEDS TO BE FIXED ASAP BEFORE THE WARRANTY IS UP!!!! *TR

10/27/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE ENGINE STARTED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE REMOTE CAR STARTER MAY HAVE BEEN THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,400. UPDATED 12/9/14*CN UPDATED 10/1/2015*JS

10/23/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

WHILE DRIVING BETWEEN 30 AND 35 MILES PER HOUR, AT AROUND 7:40PM, THE LOW BEAMS ON MY 2010 DODGE GRAND CARAVAN WENT COMPLETELY OFF. I PULLED OVER AND WAS UNABLE TO GET THEM BACK ON AND HAD TO DRIVE WITH MY HIGH BEAMS ON. TOOK IT TO A MECHANIC, EXPLAINED TO HIM EXACTLY WHAT HAPPENED, BUT WHEN HE WENT TO CHECK THEM THEY TURNED ON AND HE FOUND NO VISIBLE PROBLEMS. THE MECHANIC TOLD US THAT HE HAD RESEARCHED ONLINE WHAT THE PROBLEM COULD BE AND FOUND THAT THERE WERE MANY COMPLAINTS ABOUT THIS ISSUE. I AM NOW AFRAID TO DRIVE AT NIGHT OR IN THE RAIN AFTER SEEING ALL THE COMPLAINTS ONLINE ABOUT THIS SAME PROBLEM. I CAN ONLY IMAGINE WHAT COULD HAPPEN DRIVING AT NIGHT TIME ON A CURVY ROAD AND THE LIGHTS FAIL. *TR

10/18/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

HEADLIGHTS TURN OFF UNEXPECTEDLY WHILE DRIVING. SERVICE TESTED HEADLIGHT SYSTEM AND DID NOT EXPERIENCE ANY ABNORMALITIES. PERFORMED DIAGNOSTIC SCAN AND FOUND STORED LOW BEAM AND HIGH BEAM "CONTROL CIRCUIT LOW". CLEARED STORED TROUBLE CODES AND REPLACED HEADLIGHT SWITCH AS A LIKELY CAUSE OF SYMPTOM DESCRIBED. HEADLIGHT TURNED OFF AGAIN UNEXPECTEDLY WHILE DRIVING IN THE RAIN. *TR

10/08/2014
Components: SERVICE BRAKES
Incident Date: 07/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

BRAKES WERE CHECKED BY DEALER AND SAID TO BE FINE. AFTER A FEW MILES AT ROAD SPEED, I STOPPED AND SMELLED HOT BRAKES. REAR DRIVER'S WAS SMOKING. LUBE ON GUIDES WAS BOILING AND ROTORS WERE BLUE. DEALER CLAIMS THERE IS NO PROBLEM. CLAIMS IT IS OUR ROUGH WINTERS HERE IN CENTRAL NY. BUT THEY HAD JUST CHECKED THEM AND NO SALT OR WINTER IN JULY. I HAVE RUINED 4 SETS OF REAR BRAKES AND ROTORS SINCE THEN. JUST REPLACED THE FRONT FOR THE FIRST TIME AT 70,000 MILES. THERE IS SOMETHING WRONG WITH THE SYSTEM THAT IS APPLYING THE REAR BRAKES WHEN NOT NEEDED. SOMETIMES I FIND THE RIGHT SIDE SMOKING AND SOMETIMES THE LEFT. WE HAVE DONE EVERYTHING ACCORDING TO SPEC. FILED THE GUIDES, LUBED THE GUIDES TO BE SURE EVERYTHING IS FREE. NOTHING HELPS. IT IS DANGEROUS BECAUSE ALL I HAVE IS THE FRONT BRAKES TO STOP IN AN EMERGENCY. YOUR DEALER CLAIMS THIS IS NORMAL TO ONLY GET 14000 MILES ON A SET OF REAR BRAKES. THEY DID REPLACE ONE CALIPER BUT IT MADE NO DIFFERENCE. THANKS *TR

10/07/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

I WAS PULLING OUT OF A SIDE STREET ONTO A MAIN ROAD WHEN THE ENGINE SHUT OFF. THIS WAS THE SECOND TIME WITHIN THE PAST MONTH THAT THIS HAPPENED. ABOUT A WEEK AFTER I HAD THE SECOND IGNITION FAILURE I RECEIVED A RECALL NOTICE (L25) FROM CHRYSLER TELLING ME THAT THEY HAD A PROBLEM WITH THEIR FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) THAT CAUSES THE ENGINE TO SHUT DOWN WHILE DRIVING. WHEN I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER (1-800-853-1403) THEY TOLD ME THAT THE PARTS TO FIX THE PROBLEM WERE NOT AVAILABLE AND, EVEN THOUGH THE VEHICLE HAD SHUT DOWN TWICE, THEY DIDN'T CARE AND WOULDN'T PROVIDE A LOANER/RENTAL VEHICLE UNTIL THE REPAIR WAS MADE. THIS IS A SIMILAR SITUATION THAT GM DEALT WITH RECENTLY AND DID PROVIDE TEMPORARY REPLACEMENT VEHICLES. *TR

10/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO THE OFF POSITION, THE ENGINE REMAINED ACTIVATED. THE CONTACT STATED THAT IN ORDER FOR THE ENGINE TO SHUT OFF, THE BATTERY NEEDED TO BE DISCONNECTED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC STATED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,933. UPDATED 11/21/14*CN THE VEHICLE WAS REPAIRED BY THE DEALER. UPDATED 01/08/15

09/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 10 MPH ON A BUMPY ROAD, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

09/25/2014
Components: SERVICE BRAKES
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D1XAR******
Summary

JUST HAD 2010 VAN THAT WAS PURCHASED NEW IN FOR A ROUTINE OIL CHANGE. WAS TOLD THAT WE NEED TO REPLACE REAR BRAKE PADS, ROTORS AND CALIPERS. 61,000 MILES. THIS WILL BE THE 3RD SET OF PADS AND ROTORS ON THE REAR. BASED ON THE TYPE OF DRIVING WE DO THIS SHOULD NOT BE HAPPENING. INTERESTINGLY ENOUGH AROUND 15,000 MILES CHRYSLER REPLACED THE FRONT ROTORS AND PADS BECAUSE OF A KNOWN ISSUE. IF I REMEMBER CORRECTLY IT WAS BECAUSE OF A CALIPER STICKING ON THE FRONT. THESE PADS, ROTORS AND CALIPERS HAVE NOT NEEDED TO BE REPLACED OR SERVICED IN OVER 45,000 MILES BASED ON ALL THE FEEDBACK ONLINE AND A CONVERSATION WITH AN ASE CERTIFIED MECHANIC IT IS A VERY COMMON ISSUE. *TR

09/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 60 MPH, THE BAD KEY SENSOR INDICATOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED BEFORE STALLING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUME NORMAL OPERATION. THE DEALER STATED THAT THE WIN MODULE AND WIRELESS IGNITION MODULES WERE FAULTY. THE MODULES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 74,000. UPDATED 12/09/14*LJ THE CONSUMER STATED THE VEHICLE WOULD ONLY START AFTER SEVERAL ATTEMPTS OR PUTTING THE GEAR IN NEUTRAL. UPDATED 6/1/2015 *JS

09/23/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE REVERSING AT APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A GRINDING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE REAR BRAKE PADS, ROTORS, AND CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE FRONT BRAKES WERE PREVIOUSLY REPLACED APPROXIMATELY TEN MONTHS PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO TURN INTERMITTENTLY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

09/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED IN THE IGNITION AND ALL THE ELECTRICAL COMPONENTS FAILED. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/18/2014
Components: STRUCTURE
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE SPOILER BECAME WARPED IN WARM TEMPERATURES. THE DEALER STATED THAT THE SPOILER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,038.

09/17/2014
Components: STEERING,ENGINE
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX5AR******
Summary

SEVERAL TIMES WHILE DRIVING OUT OF NEIGHBORHOOD THE VAN WILL SHUT OFF WITHOUT WARNING. ENGINE DIES CAUSING POWER STEERING TO NOT FUNCTION EITHER. IT HAS RECENTLY BECOME MORE FREQUENT AND HAS NOW BEGUN TO DIE EVEN AFTER WARMING UP AND AT HIGHER SPEEDS. *TR

09/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/03/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY IN NORTH EAST FLORIDA, I DROVE INTO A VERY HEAVY THUNDERSTORM. TRIED TO TURN ON WIPERS AND NOTHING HAPPENED. I WAS TRAVELING IN THE CENTER LANE AND COULD NOT MOVE OFF THE ROAD. MY VISIBILITY WAS REDUCED TO ZERO... I COULD NOT SEE PAST THE WINDSHIELD. I WAS FORCED TO SLOW DOWN RAPIDLY CAUSING PANIC WITH TRAFFIC BEHIND ME. I HAD TO DRIVE USING MY 2 SIDE MIRRORS TO GUIDE ME AND ONLY KNOWING THAT I WAS IN BETWEEN THE 2 WHITE LANE STRIPES. I EVENTUALLY MADE IT TO THE SIDE OF THE ROAD BUT COULD NOT PROCEED UNTIL THE RAIN STOPPED. 2 WEEKS LATER, I WAS ON OFFICIAL TRAVEL AND THE EXACT SAME THING HAPPENED AGAIN, ALMOST CAUSING AN ACCIDENT. THE DEALERSHIP SERVICE SHOP CHANGED THE WIPER MOTOR COSTING $450 ON THE FIRST REPAIR. NOW THEY ARE SAYING THAT IT IS THE "TIPM, TOTALLY INTEGRATED POWER MODULE", WHICH WILL FOR THE PART ALONE COST NEARLY $1000. THE DEALERSHIP WILL NOT CREDIT THE FIRST REPAIR THAT THEY CHARGED AND GOT WRONG AND IT HAS BEEN 6 DAYS ON THIS REPAIR AND THEY STILL DO NOT HAVE THE PART NEEDED. I DID DO SOME RESEARCH AND FOUND THAT THE TIPM HAS PENDING LAWSUITS AND CONTROLS MANY ITEMS IN THE VEHICLE THAT COULD CAUSE A MAJOR SAFETY ISSUE. RECOMMEND STAYING AWAY FROM THESE VEHICLES WITH TIPM ISSUES. RECOMMEND ALSO THAT GSA GET A REFUND ON THE FIRST REPAIR. *TR

08/30/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

THE IGNITION KEY WAS DISPLACED FROM THE RUN TO THE ACCESSORY POSITION WHILE DRIVING, CAUSING THE ENGINE TO SHUT OFF. I CALLED DODGE AND THEY STATED THIS CAR WAS ALREADY RECALLED FOR THIS PROBLEM IN 2011 AND ACCORDING TO THEM WAS FIXED AT THAT TIME. I BOUGHT THE CAR IN 2012 USED AND THIS PROBLEM REAPPEARED. *TR

08/27/2014
Components: TIRES
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

A LOW TIRE INDICATOR APPEARED ON THE DASHBOARD. PROCEEDED TO CHECK TIRE PRESSURE. WHILE UNSCREWING VALVE CAP FROM THE TIRE VALVE STEM THE VALVE STEM BROKE LEAVING ALL AIR OUT OF THE TIRE. NEVER HAVE EXPERIENCED ANYTHING LIKE THIS BEFORE. I TOOK THE TIRE OFF THE VEHICLE AND WENT TO THE LOCAL TIRE STORE. THE SERVICE PERSON TOLD ME THIS IS A VERY COMMON PROBLEM WITH CHRYSLER VALVE STEMS THAT HAVE THE AIR PRESSURE SENSORS. HE SAID MANY PEOPLE HAVE COMPLAINED ABOUT THIS AND THAT I WAS FORTUNATE THAT IT HAPPENED AT HOME IN MY DRIVEWAY AND NOT IN THE CAR WASH OR ON THE ROAD WHERE ANY SEVERE IMPACT COULD BREAK THE STEM AND CAUSE A RAPID LOSS OF TIRE PRESSURE. I CALLED THE DODGE DEALER WONDERING IF THERE HAD BEEN A RECALL ON THESE VALVE STEMS. THERE HASN'T BEEN. THIS SHOULDN'T HAPPEN AND IS IN MY OPINION A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED EITHER THROUGH CANCELLATION OF THIS MANDATE ON TIRE PRESSURE SENSORS OR ENSURING THAT THESE VALVE STEMS WILL NOT DETERIORATE TO THE POINT THAT PERSONS DRIVING THESE VEHICLES ARE PUT IN DANGER. *TR

08/26/2014
Components: SERVICE BRAKES
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

SINCE BASICALLY BRAND NEW THE BRAKES FELT FUNNY TO ME. MY WIFE SAID IT WAS JUST ME. HAD DEALER CHECK THEM UNDER 1 YEAR AND THEY SAID NOTHING WAS WRONG. WITHIN 6 MONTH OF THAT VISIT THE RECALL CAME OUT AND FRONT BRAKES COULD BE REPLACED. COST ME THE DEDUCTIBLE. WELL THAT FIX HAS NEVER FELT RIGHT EITHER AND IT'S GETTING WORSE. THE SHAKE IS VIOLENT NOW IN ADDITION TON THE GRINDING THAT HAPPENS EVERY TIME THE CAR JUST STARTS UP FOR THE DAY OR GOD FORBID YOU HAVE TO HIT THEM HARD FOR A QUICK STOP. TONS OF GROANING AND CREAKS NOT TOO MENTION AND DRAGGED OUT STOP. YOU ALSO CAN'T TELL ME THIS KIND OF SHAKING IS GOOD FOR THE OTHER FRONT END PARTS. AS I SEE IT I CAN KEEP GOING THROUGH SETS OF BRAKES THAT WILL WARP FAST AND NOT PROVIDE ME AND MY FAMILY THE SAFETY WE NEED TO BE COMFORTABLE OR GET RID OF IT. GIVE YOU ONE GUESS WHICH DIRECTION I'M HEADING. SAID COMMERCIAL FOR DODGE AND THEIR QUALITY. I HAVE OWNED MANY DODGE VEHICLES BUT WILL LIKELY MOVE ON ALL TOGETHER FROM THEM. ALREADY REPLACED MY DODGE DURANGO 2004 THAT DID QUITE WELL WITH 2012 NISSAN ARMADA. I WILL BE WATCHING IN MY REAR VIEW FOR DODGE MIN-VANS AND BE SURE TO MOVE OUT THE WAY NOT KNOWING IF THEY CAN STOP BEFORE HITTING ME. THE WORST BRAKING I HAVE FELT ON A CAR EVER AND I'VE DRIVEN SOME TERRIBLE 1970'S MACHINES. BOO DODGE ON THIS ONE FOR NOT STEPPING UP AND FIXING THE ENTIRE PROBLEM. GUESS POTENTIAL LAWSUITS WILL COST THEM LESS. HOW DO THEY SLEEP AT NIGHT. THAT FELT GOOD TO GET OFF MY CHEST I TRULY HATE THIS VEHICLE. *TR

08/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE DRIVER SIDE PASSENGER DOOR SWITCH CAUGHT ON FIRE. THE VEHICLE WAS MERGED TO SIDE OF ROAD. THE FIRE DEPARTMENT WAS CONTACTED AND THEY EXTINGUISHED THE FIRE. THE DEALER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64, 0000.

08/26/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE HEAD LIGHTS MALFUNCTIONED. AS A RESULT, NEITHER THE HIGH NOR THE LOW BEAM HEAD LIGHTS WOULD TURN ON. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

08/24/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

HEADLIGHTS UNEXPECTEDLY GO OUT. DO NOT COME BACK FOR A FEW DAYS SOMETIME A MONTH. HAPPENS WHEN YOU ARE DRIVING AT NIGHT SOMETIMES THEY JUST WONT COME ON WHEN TURNED ON. WHEN STUCK WITH OUT HEADLIGHTS HAVE TO DRIVE HOME WITH FOG LIGHTS. VERY DANGEROUS. *TR

08/24/2014
Components: ENGINE
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

I'VE BEEN DEALING WITH AN OIL CONSUMPTION PROBLEM FOR OVER 20,000 MILES NOW.I HAVE A CASE # WITH CHRYSLER HEADQUARTERS BUT THE DEALER CAN'T FIND WHERE THE OIL IS GOING.I WAS THREE QUARTS LOW AT ONE OIL CHANGE AND CHRYSLER SAID THAT IS WITHIN THEIR LIMITS OF ONE QUART EVERY 750 MILES FOR A VEHICLE OVER 50,000 MILES.I FIND THAT UNACCEPTABLE.THAT WOULD MEAN I WOULD BE 8 QUARTS LOW IN AN ENGINE THAT ONLY HAS 5 QUARTS AT A 6000 MILE OIL CHANGE.I'VE FOUND MANY OTHER PEOPLE,ON LINE.WITH THE SAME PROBLEM.ONE TECH.SAID TO WRITE YOUR DEPT.SINCE I HAD NO OTHER PLACE TO TURN. *TR

08/20/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. WHILE DRIVING 40 MPH, THE CONTACT TOUCHED THE IGNITION AND THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. IN ADDITION, THE INSTRUMENT PANEL WARNING INDICATORS AND GAUGES FAILED AT RANDOM. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FLICKERED AND FAILED TO ILLUMINATE OCCASIONALLY. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE TIPM NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 77,431.

08/14/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

AFTER PUT THE GEARSHIFT ON PARK POSITION, AND TURN OFF THE ENGINE, THE KEY FOB WILL STUCK ON ACC POSITION AND CAN NOT COME OUT. NEED TO RESTART THE ENGINE AND SWITCH THE GEARSHIFT TO OTHER POSITIONS AND PUSH BACK TO PARK POSITION ONE OR MORE TIMES, THEN IT MAY COME OUT. THE KEY STUCK ISSUE HAPPENED ABOUT 3 OUT OF 10 FROM A MONTH AGO. *TR

08/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

THE KEY FOB WILL NOT COME OUT OF THE IGNITION. IT STAYS IN THE ACCESSORY POINT. IF YOU MOVE THE CAR FORWARD AND THEN BACKWARD, THEN PLACE THE SHIFTER IN PARK, SOME TIMES THE KEY FOB WILL COME OUT OF THE IGNITION. *TR

08/08/2014
Components: SERVICE BRAKES
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

THE CALIPERS LOCKED UP ON MY REAR DRIVER SIDE WHEEL. THERE WAS A TERRIBLE SMELL AND LOUD SOUND WHEN IT HAPPENED. I WAS OUT OF TOWN WITH MY DAUGHTER. I HAD TO LEAVE THE VAN ON A COUNTRY ROAD AND COME BACK FOR IT LATER IN ORDER TO LET IT COOL SO IT DIDN'T CATCH FIRE. THE COST TO REPAIR WAS $750 TO HAVE ALL 4 CALIPERS REPLACED. I HAD A 2006 DODGE CARAVAN THAT HAD THE SAME THING HAPPEN 3 YEARS AGO. WHEN IT HAPPENED TO ME IN 2011, IT SMOKED AND 911 WAS CALLED TO CHECK OUT THE ISSUE. HAVING HAD 2 OF THE SAME TYPES OF VANS HAVE THE SAME PROBLEM INDICATES TO ME THAT THERE IS SOMETHING WRONG WITH DODGE'S DESIGN OF THEIR VEHICLES. THERE ARE INSTANCES OF THIS PROBLEM ALL OVER THE INTERNET WITH SEVERAL DODGE MODELS. A FRIEND OF MINE SEVERAL YEARS AGO HAD THE SAME PROBLEM WITH A BRAND NEW DODGE DAKOTA THAT SHE HAD FOR 2 WEEKS. THIS IS A DANGEROUS PROBLEM THAT SHOULD BE ADDRESSED BY DODGE. HAVING BRAKES CATCH FIRE IS A DANGEROUS SITUATION. I CAN NO LONGER TAKE MY VAN OUT OF TOWN FOR FEAR OF IT HAPPENING AGAIN. *TR

08/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. IN ADDITION, THE CONTACT STATED THAT ONLY THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS WERE ABLE TO BE UNLOCKED. THE VEHICLE WAS TOWED TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,500.

08/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING 68 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE VEHICLE OPERATED NORMALLY ONCE IT WAS RESTARTED. THE FAILURE OCCURRED EIGHTEEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

08/03/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

I WAS DRIVING HOME FROM WORK AT 10PM ON THE FREEWAY AND MY HEADLIGHTS WENT OFF THEN THEY FLASHED 3 TIMES TRIED USING MY BRIGHTS AND ALL MY LIGHTS SHUT OFF.THE ONLY LIGHTS THAT GOT ME HOME SAFE WAS MY PARK LIGHTS.I CHANGED MY BULBS STILL NOT THE PROBLEM. *TR

07/22/2014
Components: EXTERIOR LIGHTING
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 20 MPH, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE HEADLIGHTS ONLY ILLUMINATED IF THE VEHICLE WAS RESTARTED. HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

07/22/2014
Components: TIRES,WHEELS
Incident Date: 12/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE TIRE DEFLATED AND THE LOW TIRE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON THREE DIFFERENT OCCASIONS WHERE A DIFFERENT TIRE DEFLATED EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VALVE STEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 09/09/14*LJ

07/18/2014
Components: ENGINE
Incident Date: 11/26/2010
Crash: No
Fire: No
Summary

THIS IS MY FORTH COMPLAINT SINCE PURCHASING THE VAN. WHO HAS TO DUE BEFORE NHTSA DOES ANYTHING ABOUT THIS. I HAVE BEEN COMPLAINING TO DODGE SINCE I FIRST BOUGHT THE VAN. IT WILL SHUT OFF RIDING DOWN THE RODE. THE DEALERSHIP SAID TO JUST WIGGLE THE WEB (THE VAN DOES NOT HAVE A STANDARD KEY) WHEN THE VAN SHUTS OFF. THE DEALERSHIP SAID SOMETIMES THE CONNECTIONS ARE BROKEN BETWEEN THE WEB AND VAN. *TR

07/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE PARKED, THE KEY BECAME STUCK IN THE IGNITION AND THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

07/16/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

HEADLIGHTS WOULD NOT COME ON AFTER DARK. CAR HAD TO BE TOWED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS, WHERE THE HEADLIGHTS DO COME ON THEN GO OFF. VERY UNSAFE!! IT WAS RETURNED TO THE DEALER AFTER THE FIRST INCIDENT TO FIX, BUT IT HAS HAPPENED AGAIN REPEATEDLY. NOW WE HAVE TO TAKE IT BACK TO THE DEALER FOR A $700 FIX. UNSAT!! *TR

07/09/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE LOST POWER AND THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT ACCELERATE OVER 20 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MENTIONED THAT THE ELECTRONIC THROTTLE CONTROL WAS RESET. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 26,116 AND THE CURRENT MILEAGE WAS 26,121. UPDATED 09/05/14*LJ

07/07/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D16AR******
Summary

I LIVE IN TROY MICHIGAN AND ON A TRIP TO GO PICK UP MY TEENAGE DAUGHTER DRIVING.ON M-59 MY CAR STARTED EXPELLING COOLANT IN THE FORM.OF STEAM FROM UNDERNEATH THE HOOD AND INSIDE THE VEHICLE. I IMMEDIATE STOPPED AT THE CLOSEST AUTOMOTIVE STORE.LESS.THAN A MILE FROM WHERE IT STARTED THE INCIDENT. IT WAS DISCOVERED BY THE MECHANIC AT BELL TIRE THAT THE STEEL INTERCOOLER LINES THAT RUN TO THE INTERIOR HEATER HAD RUPTURED. I CONTACTED CHRYSLER AS STEEL TUBE SHOULD NOT FAIL UNLESS SOME MANUFACTURE ISSUE WAS OVERLOOKED. AS A SENIOR SYSTEMS ENGINEER MEAN TIME BEFORE FAILURE ON A COMPONENT LIKE THIS SHOULD HAVE NEVER HAPPENED AT THE LOW MILEAGE ON THE VEHICLE. I FOLLOWED UP TO FIND.OUT COST TO REPAIR AND THE SALES REP ALSO LET ME KNOW THAT A SECOND GRAND CARAVAN 2008 MODEL HAD JUST COME.IN WITH THE SAME FAILURE. THIS IS ABSOLUTELY CHRYSLER FAILURE TO ENGINEER THIS CORRECTLY AND I WOULD.LILE TO SEE THIS RESOLVED BEFORE GREATER DAMAGE IS DONE. *JS

07/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

WINDOW VENT AND LOCK SWITCH STARTED SMOKING AND START A FIRE ON DRIVER SIDE DOOR DOOR PANEL IS ALSO MELTED DODGE REFUSING TO FIX UNDER THE RECALL FOR THE VENT SWITCH. *TR

06/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

06/28/2014
Components: POWER TRAIN
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

THE CHRYSLER 62TE TRANSMISSION IS A FAULTY PRODUCT! PLEASE INVESTIGATE SO YOU ARE ABLE TO HELP THE PEOPLE CHRYSLER IS ABUSING BY HAVING THIS FAULTY PRODUCT IN THEIR VEHICLES. THE DEALER MECHANIC TOLD ME HE IS EMPLOYED JUST TO CHANGE TRANSMISSIONS DUE TO A "BAD" COMPOUNDER BEARING. PLEASE HELP!!! *TR

06/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO TURN OFF WITH THE KEY IN THE IGNITION. THE VEHICLE WAS INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY PERFORMED THE RECALL REPAIRS BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 62,000.

06/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

MY PARENTS BOUGHT A 2010 DODGE CARAVAN NEW, AND WE WERE ON A FAMILY ROAD TRIP IN CALIFORNIA THIS MONTH. MILEAGE WAS ONLY AT 3500 (M/L) WHEN WE LEFT WASHINGTON. IT HAD JUST BEEN SERVICED AT THE DEALERSHIP BEFORE WE LEFT. USED CRUISE CONTROL ON I-5 SOUTH THROUGH WASHINGTON, OREGON, AND CALIFORNIA. THE CRUISE CONTROL WAS FUSSY AND INCONSISTENT, BUT FUNCTIONAL MORE OR LESS. AFTER ARRIVING AT FAMILY MEMBER'S HOUSE IN CA., NEVER USED CRUISE CONTROL WHILE DRIVING BECAUSE OF WINDY ROADS. ON TUESDAY, JUNE 17TH, 2014 (DURING OUR TRIP) , I WAS HEADING EAST ON HWY. 12, WEST OF LODI, CA. THERE WAS A LONG MERGE LANE, AND I WAS ACCELERATING IN TO TRAFFIC. I WAS NOT USING CRUISE CONTROL. AS I PULLED ON TO THE HIGHWAY, THE ACCELERATOR PEDAL WENT OUT FROM UNDER MY FOOT AND STUCK TO THE FLOOR. I PUT BOTH FEET ON THE BRAKE, AND THE ENGINE WAS ROARING, RED-LINED. I REMEMBERED HEARING ON THE NEWS TO PUT THE VEHICLE IN NEUTRAL, WHICH I DID. THE BRAKES WORKED, AND I PULLED OVER ON THE SHOULDER OF THE HIGHWAY. THE MOTOR WAS STILL REVVING, SO I THEN TURNED OFF THE ENGINE. AFTER SEVERAL MINUTES OF CONVERSATION WITH FAMILY (AND PRAYERS OF THANKS!!!), WE CONTINUED ON OUR WAY. ON THURSDAY, JUNE 19TH, I TOOK THE VAN TO A DODGE DEALER IN FOLSOM, CA. TO HAVE THE VEHICLE DIAGNOSED. MILEAGE WAS AT 4308 IN FOLSOM, SO VEHICLE WAS BASICALLY NEW, BUT OFF WARRANTY. THE ONLY THING THEY FOUND WAS A TRANSMISSION CODE FOR OVERHEATING 6 STARTS AGO. THEY SAID EVERYTHING CHECKED OUT FINE. I HAVE CHECKED A FEW WEBSITES, AND WE ARE NOT THE FIRST PEOPLE TO EXPERIENCE THIS ACCELERATOR PROBLEM. I AM SO THANKFUL THAT MY 80 YEAR OLD MOM WAS NOT DRIVING THE VEHICLE WHEN THIS HAPPENED, OR THERE COULD HAVE BEEN CATASTROPHIC RESULTS. I REALLY HOPE CHRYSLER TAKES THIS SERIOUSLY AND FINDS A SOLUTION FOR THIS, BEFORE PEOPLE DIE FROM THIS KIND OF INCIDENT.SCARY. *TR

06/19/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

AT 30,015 MILES MY AIR CONDITIONER STOPPED WORKING AND BLOWING HOT AIR. I HAVE TAKE IT TO THE DEALERSHIP, WHERE I HAD BOUGHT IT BRAND NEW AND WAS TOLD SINCE IT WAS OVER 30,000 MILES IT WAS NOT COVERED BY WARRANTY. ONLY 15 MILES OVER. I AM A 70 YEAR OLD WOMAN ON A FIXED IN COME. YOU PURCHASE A NEW VEHICLE AND EXPECT THINGS TO WORK OR LAST PAST 30,000 MILES. SHAME ON DODGE AND CHRYSLER FOR NOT BACKING THERE PRODUCTS. *TR

06/19/2014
Components: ENGINE
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

ENGINE SHUT DOWN WHILE DRIVING 60 MPH DOWN THE EXPRESSWAY. THIS WAS THE 29TH OCCURRENCE. THE 30 HAPPENED WHILE I WAS DRIVING OVER A BRIDGE IN OUR NEIGHBORHOOD TWO WEEKS LATER AT ABOUT 20 MPH. *TR

06/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/27/2014
Crash: No
Fire: No
Summary

WHILE DRIVING THE IGNITION SWITCH TURNED OFF AND RESULTED IN A LOSS OF POWER STEERING AND BRAKES. VEHICLE WAS IN HEAVY TRAFFIC AND ALMOST CAUSED A MULTIPLE CAR PILEUP. THIS HAS BEEN HAPPENING FOR MONTHS. DODGE CHARGED ME $89 TO DIAGNOSE AND THE RESULT WAS THE DEALER TOLD ME TO GET AN OIL CHANGE AND MY RADIATOR CAP MIGHT BE LEAKING. I CONTACTED DODGE CORPORATE ESCALATING TO A MANAGER WITH NO RESULTS. MY WIFE AND KIDS COULD HAVE BEEN KILLED. I WAS FORCED TO TRADE TO VEHICLE WHICH COSTS ME LOTS OF MONEY LOSS. DODGE DID NOT CARE AND EITHER DID THE DEALER. THERE ARE NO OTHER KEYS ON THE KEY RING TO INTERFERE. *TR

06/18/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

FIVE SEPARATE TIMES WHILE DRIVING THIS VAN THE ENGINE JUST SHUTS DOWN AND WE COAST TO A STOP. THIS HAS HAPPENED AT VARIOUS SPEEDS, THE LAST EVENT OCCURRED WHILE DRIVING ON THE EXPRESSWAY AT AN APROX. SPEED OF 55-60 MPH. SPEED OF THE VAN DOES NOT SEEM TO MATTER AS WE HAVE HAD THIS OCCUR AT SPEEDS RANGING FROM 15-60 MPH. WEATHER ALSO DOES NOT SEEM TO MATTER AS THE EVENTS HAPPENED IN WINTER AND SUMMER. WE HAVE REPORTED THIS PROBLEM TO THE DODGE DEALERSHIP. THEY KEPT OUR VAN FOR A WEEK ATTEMPTING TO HAVE THE PROBLEM OCCUR FOR THEM WITHOUT SUCCESS. WE ARE FEARFUL EVERY TIME WE DRIVE THIS VAN BECAUSE WHEN THE ENGINE SHUTS OFF WE LOSE POWER TO THE STEERING AND BRAKES. THIS IS DANGEROUS! CHRYSLER DOES NOT SEEM TO HAVE A SOLUTION TO THIS PROBLEM. HELP! *TR

06/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

AFTER PLACING SHIFTING LEVER IN PARK, STEPPING ON THE EMERGENCY BRAKE I TRIED TO REMOVE IGNITION KEY AND IT WOULD NOT COME OUT. I DOUBLED CHECK TO MAKE SURE I WAS PLACING IN THE OFF POSITION. PLACED SHIFTER LEVER IN VARIOUS POSITIONS AND THEN BACK INTO PARK AND THE KEY STILL WOULD NOT COME OUT. SAT THERE FOR ABOUT 5-10 MINUTES AND THEN THE KEY FINALLY CAME OUT. TOOK TO DEALERSHIP AND THEY COULD NOT DUPLICATE ISSUE BUT DEALERSHIP LUBRICATED THE IGNITION CYLINDER AND IT SEEMED TO HELP. THEN IT HAPPENED AGAIN ABOUT 6 MONTHS LATER AND I AGAIN TOOK TO THE SAME DODGE DEALER (ROCKWALL DODGE IN ROCKWALL TX 75189). THEY REMOVED THE IGNITION KEY AND REMOVED A SPRING OR REPLACED A SPRING AND STATED THIS SHOULD FIX IT. HOWEVER, OVER THE LAST SEVERAL MONTHS IT IS DOING THE SAME THING...IGNITION SWITCH STUCK. I AM AFRAID SOMEDAY I WILL NOT BE ABLE TO TURN ENGINE OFF OR GET KEY OUT. HAVE OTHERS HAD THIS PROBLEM? *TR

06/07/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/14/2010
Crash: No
Fire: No
Summary

WE BOUGHT OUR 2010 DODGE GRAND CARAVAN NEW IN APRIL OF 2010. SHORTLY AFTER WE BOUGHT IT, I DROVE OVER A SPEED BUMP AND THE VAN ENGINE SHUT OFF. THIS TURNED OFF THE RADIO, POWER STEERING...EVERYTHING ELECTRICAL. I WROTE IT OFF TO GOING OVER A SPEED BUMP TOO QUICKLY. A FEW WEEKS LATER, THE VAN SHUT DOWN AS I WAS DRIVING ABOUT 40 MPH DOWN THE ROAD. I TOOK IT TO THE DEALER AND THEY SAID MY KEY CHAIN WAS TOO HEAVY. THIS MADE SENSE, SO I REMOVED KEYS. THE PROBLEM STILL CONTINUED. TO DATE, THE VAN HAS SHUT DOWN OVER 30 TIMES AND HAS BEEN INVOLVED IN ONE ACCIDENT DUE TO THIS ISSUE. IT HAS SHUT DOWN WHILE TURNING LEFT INTO TRAFFIC, DRIVING 60 MPH DOWN THE EXPRESSWAY IN THE RAIN, DRIVING SLOWLY IN A SUBDIVISION. THERE IS NO RHYME OR REASON AS TO WHEN OR WHY IT SHUTS DOWN. THIS IS AN UNPREDICTABLE PROBLEM. COUNTLESS SENSORS HAVE BEEN REPLACED. CHRYSLER HAS SENT THE VAN TO THREE DIFFERENT DEALERS TO FIX THE PROBLEM. WHEN THE VAN SHUTS DOWN, THE ENGINE TURNS OFF, THE RADIO, HEAT/AC, POWER STEERING...EVERYTHING SHUTS OFF. IF I PUT THE VAN IN NEUTRAL AND TURN THE KEY, THE VAN WILL TYPICALLY TURN BACK ON. ON THREE OCCASIONS THE VAN DID NOT TURN BACK ON SO I HAD TO MANIPULATE THE VAN OVER TO THE SIDE OF THE ROAD (WHICH IS VERY DIFFICULT WITHOUT POWER STEERING), PUT IT IN PARK, THEN RESTART IT. DODGE IS WELL AWARE OF THIS PROBLEM, BUT THEY REFUSE TO TAKE THE VAN BACK. THEY HAVE ATTEMPTED TO FIX THE PROBLEM OVER A DOZEN TIMES, WITH NO LUCK. THEY TOLD ME THAT IF I TRADE THE VAN IN, THEY WILL "FIX IT" AND RESELL IT. HOWEVER THEY CAN NOT FIX IT FOR ME, SO HOW WILL THEY FIX IT FOR SOMEONE ELSE? I AM SCARED THAT MY SON WHO IS 15 NOW LEARNING TO DRIVE AND HE IS LEARNING ON THIS VAN. PLEASE TAKE THESE VANS OFF THE ROAD!!! *TR

06/03/2014
Components: WHEELS
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

CAR WAS IN THE SHOP FOR BRAKE WORK. MECHANIC INFORMED ME OF CRACKS, SPLITTING AND CORROSION OF THE COLLAR THAT HOLDS THE VALVE STEM AND SENSOR IN PLACE ON BOTH REAR WHEELS. BOTH VALVE ASSEMBLIES WERE REPLACED. APPROXIMATELY ONE YEAR AGO I HAD THE DRIVERS SIDE FRONT WHEEL VALE ASSEMBLY FAIL WHILE I WAS ON THE ROAD. THE WARNING LIGHT CAME ON AND WITHIN SECONDS THE TIRE WAS FLAT. UPON INSPECTION IT WAS FOUND THAT THE COLLAR HAD FAILED ! THE VALVE ASSEMBLIES APPEAR TO BE MADE OF ALUMINUM AND ARE PRONE TO CORROSION. THIS IS A VERY DANGEROUS SITUATION ! THE REPLACEMENT ASSEMBLIES APPEAR TO BE MADE OF THE SAME MATERIALS. THIS MEANS THEY ARE PRONE TO FAILURE AS WELL. VERY UNSAFE! *TR

05/30/2014
Components: ENGINE
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

ORIGINAL OWNER OF THE VEHICLE, RECALL FOR FAULTY IGNITION SWITCH WAS APPLIED IN 2011. THIS IS ACTUALLY A REPORT OF 3 INCIDENTS, (#3 THE MOST DANGEROUS) THE ENGINE OF THE VEHICLE SUDDENLY SHUTS OFF WHILE DRIVING. IT IS INSTANT AND SILENT, WITH NO PRE-WARNING LIKE ONE WOULD NORMALLY EXPERIENCE IN A CLASSIC ENGINE STALL. VEHICLE WAS TAKEN DIRECTLY TO THE DEALERSHIP WHERE THEY SAID THAT THEY COULD NOT REPRODUCE THE PROBLEM AND THAT THERE WERE NO CODES. THEY SUGGESTED THAT I KEEP DRIVING IT TO SEE IF IT HAPPENS AGAIN! THEY ALSO SUGGESTED (AN EDUCATED GUESS) THAT I CHANGE THE EGR VALVE. HERE ARE DESCRIPTIONS OF THE 3 EVENTS - THE LAST ONE WAS THE MOST DANGEROUS AND SCARY: .#1 DEC 31, 2013. OUTDOOR TEMP BELOW 32 DEGREES. CAR SHUT OFF WHILE PULLING OUT FROM A STOP SIGN, ABOUT 2-3 BLOCKS AFTER BEING STARTED. CAR WAS NOT ROUGH IDLING, OR SHOWING ANY OTHER SIGNS OF A PROBLEM. IT JUST SEEMED LIKE SOMEONE REACHED OVER AND TURNED THE KEY TO "ACC" BECAUSE THE BLOWERS AND RADIO WERE STILL ON, BUT THE ENGINE, POWER STEERING AND POWER BRAKES WERE GONE. THE CAR STARTED RIGHT BACK UP. #2 MARCH 1, 2014. OUTDOOR TEMP ABOUT 32 DEGREES, SIMILAR SITUATION, PULLING OUT AFTER A LIGHT TURNED GREEN, TURNING RIGHT AND THE CAR JUST SHUT OFF AGAIN. AGAIN I WOULD CALL IT A COLD ENGINE, AS THIS HAPPENED WITHIN 5 MINUTES OF STARTING THE CAR. ALSO NO SIGN OF A PROBLEM WITH THE ENGINE. IT STARTED RIGHT BACK UP. #3 MAY 23, 2014. OUTDOOR TEMP ABOUT 50 DEGREES. HAD DRIVEN ABOUT 1 MILE, (ENGINE STILL COLD), AND WAS AT THE SPEED LIMIT OF 35-40MPH AND STARTING TO TURN WITH THE CURVE IN THE ROAD (A VERY MODEST CURVE)WHEN THE CAR JUST SHUT OFF AND STARTED WANTING TO GO STRAIGHT (NO POWER STEERING) VEERING TOWARDS THE ONCOMING LANE. ONCE AGAIN, THE ENGINE STARTED RIGHT UP AND WAS ACTING NORMAL BEFORE AND AFTER THE STALL/SHUT DOWN. *TR

05/27/2014
Components: TIRES,WHEELS
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2-A******
Summary

DRIVING ON LOCAL ROAD, IN CHICAGO WHEN I DISCOVER A TIRE IS FLAT. I NOTICE THAT THE VALVE IS BADLY CORRODED AND THAT THE NUT THAT SHOULD BE HOLDING IT IN PLACE IS MISSING. WHILE CHANGING THE TIRE THE VALVE STEM (TPMS UNIT) FALLS INTO TIRE. THE SUDDEN FLAT WAS CAUSED BY CORROSION OF THE TPMS UNIT WHICH CAUSED IT TO BE LOOSE AND TIRE PRESSURE TO DROP. RESEARCH HAS SHOWN THIS TO BE A COMMON PROBLEM, EXISTING FOR MANY YEARS, THAT BOTH DODGE AND ITS ASSISTANT, THE NHTSA, ARE IGNORING. *TR

05/27/2014
Components: WHEELS
Incident Date: 05/27/2014
Crash: No
Fire: No
Summary

I HAVE THREE TOMS SENSORS NUTS CORRODE AND FALL OFF MY VEHICLE. I HAVE PAID OUT HUNDREDS AND HAVE BEEN LUCKY TO NOT BE GOING DOWN A HIGHWAY WHEN IT HAPPENS. CAN'T BELIEVE SOMETHING HAS NOT BEEN DONE THRU DODGE TO FIX THIS ISSUE. *TR

05/21/2014
Components: SERVICE BRAKES
Incident Date: 05/07/2014
Crash: No
Fire: No
Summary

SHUDDERING WHILE DRIVING AND LOUD NOISE COMING FROM FRONT OF VAN WHILE STOPPING. MADE IT HOME AND HUSBAND INSPECTED THE BRAKES TO FIND THAT PINS WERE MISSING FROM THE CALIPERS! PINS SHOULD NOT JUST FALL OUT OF CALIPERS. SO MANY OTHERS HAVE POSTED ISSUES WITH BRAKES FROM THIS MAKE/MODEL OF CAR, YET NO RECALLS. WHY?? *TR

05/16/2014
Components: SERVICE BRAKES
Incident Date: 07/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

WHEN BRAKES ARE APPLIED, IT SOUNDS AS IF METAL IS RUBBING AGAINST METAL. BRAKE PADS ARE BRAND NEW AND ROTORS ARE IN EXCELLENT CONDITION. HAVE HAD THE VEHICLE LOOKED AT AND HAVE ALSO TALKED TO OTHERS TO FIND OUT THE CALIPERS ARE BAD AND THIS IS A COMMON PROBLEM. EVEN WHEN REPLACED, THE SAME THING BEGINS TO HAPPEN SHORTLY AFTERWARDS. *TR

05/15/2014
Components: TIRES,WHEELS
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

WHILE DRIVING ON I-90 TPMS INDICATOR CAME ON. WITHIN SECONDS RIGHT REAR TIRE WAS FLAT, WHEN I LOOKED AT THE WHEEL I SAW THE VALVE STEM WAS GONE. THERE WAS NO OTHER DAMAGE TO TIRE. *TR

05/07/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 04/29/2014
Crash: Yes
Fire: No
Summary

MY HUSBAND WAS DRIVING OUR FAMILY HOME AND SOME ONE LOST CONTROL OF THEIR VEHICLE AND OUR CARAVAN HIT THEM HEAD ON. THE WHOLE FRONT OF VAN WAS AFFECTED AND IT WAS DEEMED A TOTAL LOSS. NONE OF AIRBAGS DEPLOYED AND THE PASSENGER REAR BUCKET SEAT BELT FAILED AND MY 5 YEAR-OLD'S CARSEAT FLEW INTO THE PASSENGER SEAT AND CONSOLE. HIS NECK AND LEG WERE INJURED AND HE WAS TAKEN TO LOCAL ER BY AMBULANCE. I WAS THE PASSENGER AND MY NECK HAS BEEN SEVERELY INJURED. I FEEL IF THE AIRBAGS DEPLOYED MY NECK MAY NOT BE AS BAD. I WAS HORRIFIED WHEN I SAW MY SONS CARSEAT NOT IN THE SEAT. THIS VAN OBVIOUSLY HAS SAFETY ISSUES. *TR

05/06/2014
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TURN SIGNALS AND WINDSHIELD WIPERS WOULD SUDDENLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

05/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT HE REMOVED THE KEY FROM THE IGNITION BUT THE ENGINE CONTINUED RUNNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 34,500. UPDATED 6/27/14*CN

05/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

2010 DODGE GRAND CARAVAN DID NOT START. THIS HAS BEEN AN INTERMITTENT PROBLEM. IT HAS BEEN HAPPENING FOR APPROXIMATELY 1 YEAR. TURN THE KEY AND ALL OF THE ACCESSORIES WORK BUT STARTER CLICKS BUT WILL NOT TURN THE MOTOR OVER. TOOK VEHICLE TO THE DEALER ON 4/30/2014 AND WAS TOLD THE STARTER WAS BAD AND WAS REPLACED. DROVE THE VEHICLE TO SCHOOL THAT DAY TO PICK UP CHILD AND VEHICLE DID NOT START. AFTER SEVERAL TRIES IT STARTED. DROVE TO WORK LATER IN THE DAY, SHUT THE VEHICLE DOWN AND TRIED TO RESTART IT AND IT WOULD NOT START. BATTERY HAS BEEN TESTED AND IS GOOD. ALL SIGNS POINT TO A FAULTY WIN. AFTER READING RECALLS ABOUT WIN WIRELESS INTERFACE NODE MODULES, I, LIKE SEVERAL OTHER PEOPLE, HAVE FOUND THAT MY VEHICLE DOES NOT FALL UNDER THIS RECALL, MISSING IT BY 3 MONTHS. VEHICLE HAS BEEN BROUGHT BACK TO THE DEALER TO TRY TO GET THE VEHICLE TO DUPLICATE THE PROBLEM. CONTACTED CHRYSLER/DODGE'S 1 800 NUMBER AND WAS TOLD THE COMPLAINT WAS GOING TO BE ESCALATED TO THE NEXT LEVEL BECAUSE I HAVE CALLED THEM BEFORE ABOUT THIS ISSUE. I NOW FEAR THAT IT WILL SHUT DOWN WHEN I'M TRAVELING OR WILL NOT START WHEN I NEED IT TO AND BE LEFT STRANDED. *TR

04/30/2014
Components: WHEELS
Incident Date: 04/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1D8HN44EX9B******
Summary

TL- THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VALVE STEM BROKE CAUSING AN INSTANT FLAT TIRE. THE FAILURE OCCURRED ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 76,000. ML

04/30/2014
Components: POWER TRAIN
Incident Date: 04/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE TRANSMISSION BEGAN TO SHIFT WHEN MAKING A TURN OR WHEN DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WERE NO FAILURES. THE CONTACT HAD THE TRANSMISSION INSPECTED FIVE TIMES HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 40,000.

04/23/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS BEING TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,700.

04/16/2014
Components: ENGINE
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WITH 4000 MILES SINCE LAST OIL CHANGE, THE OIL LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. PUT 2 QUARTS OF 5W20 OIL IN THE ENGINE AND IT WAS STILL BELOW THE ADD LINE ON THE DIPSTICK. DEALER STATED THAT THEY DON'T KNOW WHAT IS CAUSING IT AND THEY WOULD CHARGE ME $50 JUST TO SEE WHAT IS WRONG AND TO SEE IF THE WARRANTY COVERS IT. *TT

04/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

MUST TURN IGNITION/MODULE 3-5 TIMES BEFORE CONTACT IS MADE TO START VEHICLE. PROBLEM IS PERSISTENT, ON RARE OCCASION IT WILL START ON FIRST ATTEMPT. *JS

04/11/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX9AR******
Summary

VEHICLE INTERMITTENTLY SHUTS OFF WHILE DRIVING RESULTING IN THE LOSS OF HYDRAULIC SYSTEMS (POWER STEERING, BRAKES, ETC.) ONCE RESTARTED THE VEHICLE WILL PERFORM WITHIN NORMAL SPECIFICATIONS. NO CODE IS GENERATED BY THE ON-BOARD COMPUTER REGARDING THE MALFUNCTION. *JS

04/08/2014
Components: STRUCTURE
Incident Date: 04/07/2014
Crash: No
Fire: No
Summary

AS I WAS BUCKLING MY DAUGHTER INTO HER BOOSTER SEAT THE PASSENGER SIDE SLIDING DOOR STARTED TO CLOSE. I HAD TO TRY AND KEEP THE DOOR FROM CLOSING ON ME. MY LEFT SHOULDER AND ARM ARE SORE. IT SCARED MY DAUGHTER TO DEATH. I WAS ABLE TO STOP THE DOOR FROM CLOSING. IT GOT STUCK IN THAT POSITION AND WAS MAKING A SOUND AS IF WAS TRYING TO MOVE AND THEN IT WENT BACK INTO THE OPEN POSITION. I CONTACTED DODGE BECAUSE I THOUGHT THE DOORS ARE SUPPOSED TO HAVE SENSORS. IF THAT WAS MY CHILD THEY WOULD NOT HAVE BEEN ABLE TO KEEP THE DOOR FROM CLOSING. THEY RESPONDED BY TELLING ME TO BRING IT INTO A DEALERSHIP FOR SERVICE BECAUSE THERE IS NO RECALL. *TR

04/03/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

I WAS DRIVING DOWN THE ROAD AND I NOTICED THAT MY STEERING WAS TIGHT. WHEN I LOOKED DOWN, MY RPM'S WERE ON 0, MY CAR HAD SHUT OFF AND THE TRACTION CONTROL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. THIS HAPPENED AGAIN A FEW WEEKS AFTER THAT, GOING THE SAME SPEED. BRAKES & STEERING GAVE OUT, WAS ABLE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND IT STARTED RIGHT UP. ON MARCH 28TH I WAS DRIVING INTO WORK, GOING APPROX. 45-50 MPH, NOTICED THAT MY STEERING GOT TIGHT, CAR HAD SHUT OFF AGAIN. THANKFULLY I WAS IN THE OUTSIDE LANE SO I COULD PULL OVER. CAR STARTED RIGHT UP. IT HAPPENED A 4TH TIME ON APRIL 2, 2014. THIS TIME I FELT THE STEERING WHEEL GETTING TIGHT, I PUT CAR IN NEUTRAL AND IT STARTED RIGHT UP. EVERY TIME THIS HAPPENS MY CAR SHUTS OFF FIRST AND THEN THERE IS A 1-2 SECOND DELAY BEFORE THE TRACTION CONTROL STEERING LIGHT COMES ON. MY CAR IS AT THE DEALERSHIP RIGHT NOW, WAITING TO HEAR. I CHECKED ON THE IGNITION RECALL FOR THE 2010 GRAND CARAVANS AND I WAS TOLD THAT MY VIN# DOES NOT FALL INTO THE RECALL DATES. THIS IS VERY DANGEROUS FOR MYSELF, MY FAMILY AND OTHERS ON THE ROAD. I AM AFRAID TO DRIVE MY CAR!! *TR

04/02/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

THE IGNITION MOVED ITSELF FROM START TO ACCESSORY, SHUTTING OF THE ENGINE, DISABLING THE POWER STEERING AND BRAKES. LUCKILY I WAS ALREADY COMING TO A STOP OTHERWISE MY LACK OF POWER STEERING AND POWER BRAKES WOULD HAVE CAUSED ME TO CRASH BY THE TIME I REALIZED WHAT HAD HAPPENED. *TR

04/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM) AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE STALLED WITHOUT WARNING ON MULTIPLE OCCASIONS. THE IGNITION WAS TOUCHED WHILE DRIVING AND THE VEHICLE STALLED WITHOUT WARNING TWICE. THE INSTRUMENT PANEL WARNING LIGHTS AND GAUGES RANDOMLY SHORT CIRCUIT WITHOUT WARNING. THE CONTACT WAS ABLE TO BE RESTART THE VEHICLE ON MULTIPLE OCCASIONS AFTER THE SECOND ATTEMPT IN PARK. THE VEHICLE WAS NOT TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON MULTIPLE OCCASIONS AND DID NOT PROVIDE A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 84000. UPDATED 05/12/14 MA UPDATED 7/29/17 *CN

04/01/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/26/2010
Crash: No
Fire: No
Summary

THE VAN WILL TURN OFF RIDING DOWN THE ROAD. I HAS REPORTED THIS SEVERAL TIMES TO THE DEALERSHIP AND TO NHTSA. DOES MY WIFE HAVE TO CRASH TO GET SOME ONES HELP? THE DEALERSHIP SAID TO JUST WIGGLE THE KEY WHEN THE CAR SHUTS OFF. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE VAN. *TR

03/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

CAR WOULD NOT START AT GROCERY STORE, HAD TOWED AND WAS TOLD IGNITION MODULE BAD. PARTS ORDERED SATURDAY AFTERNOON AND CALLED BACK ON MONDAY AND TOLD PRICE WOULD BE DOUBLE ESTIMATE. AUTO BODY SHOP CONTACTED DEALER AND WAS TOLD KNOW PROBLEM WITH THE WIND MODULE/IGNITION AND NO LONGER MADE THAT LOWER PRICE PART. NOW HAVE TO BUY ANOTHER MODULE AND 2 NEW REMOTES SINCE OLD ONES WILL NO LONGER WORK WITH THIS MODULE. CONTACTED CHRYSLER/DODGE AND THEY SAID YES THERE WERE RECALLS ON THIS ITEM BUT NOT LISTED ON MY CAR/VIN #. ASKED WHY NOT AND SAID HAD NOT REACHED MY CAR, SAID NEED TO FILE SO IT WOULD HELP TO INCLUDE MORE CARS. NOW I HAVE TO PUT OUT OVER 700 TO REPAIR THIS KNOW PROBLEM. PLEASE HELP TO GET THIS FIXED. *TR

03/18/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/01/2012
Crash: No
Fire: No
Summary

BOUGHT VEHICLE USED FROM A DODGE DEALERSHIP IN 2012, AFTER SEVERAL MONTHS ENGINE SHUT OFF WHILE DRIVING ON HIGHWAY AND THEN SPONTANEOUSLY RESTARTED. THIS HAPPENED MAYBE ONCE A MONTH BUT THEN BECAME MORE FREQUENT UNTIL IT IS NOW ALMOST A DAILY OCCURRENCE. WHEN THIS OCCURS SOMETIMES CAR WILL RESTART IF YOU SLIGHTLY TURN THE KEY TOWARDS START QUICK ENOUGH, OTHERWISE YOU HAVE TO SHIFT INTO NEUTRAL TO HAVE SOME CONTROL AND THEN TURN THE KEY TO RESTART (NOT FUN OR SAFE IN TRAFFIC AT HIGHWAY SPEEDS). THIS CAN HAPPEN WHILE SITTING IN THE DRIVEWAY BEFORE MOVING OR AT ANY SPEED, BUMPY ROADS ESPECIALLY BAD. ONCE WE REALIZED WHAT THE PROBLEM WAS WITH THE IGNITION SWITCH/KEY I DID SOME RESEARCH AND FOUND THE RECALL 11V-139 AND DETERMINED THAT OUR VAN WAS BUILT DURING THE RECALL MANUFACTURE DATES. CALLED DODGE 3 TIMES, FIRST TWO CALLS WAS TOLD RECALL DID NOT EXIST. ON THE 3RD CALL WAS TOLD IT DID EXIST BUT MY VIN WAS NOT INCLUDED IN RECALL. I ASKED TO AT LEAST HAVE THE IGNITION SCANNED WITH THE WITECH SCAN TOOL (AS DESCRIBED IN THE INSTRUCTIONS IN THE L25 RECALL NOTICE SENT TO DEALERS) DEALER TO DETERMINE IF IT WAS A MARQUARDT, SIEMENS OR CONTINENTAL WIN MODULE. I WAS TOLD I COULD DO THIS AT MY EXPENSE BUT EVEN IF THE RESULTS SHOWED IT WAS A RECALLED IGNITION IT WOULD NOT BE COVERED SINCE MY VIN WAS NOT IN THE RECALL. THIS SITUATION IS EXTREMELY DANGEROUS AND IF IT HAS NOT CAUSED ANY DEATHS YET AS WITH THE CURRENT GM IGNITION PROBLEM IT WILL. SOMETHING NEEDS TO BE DONE. P.S. VEHICLE ALSO HAS THE TRANSMISSION BEARING NOISE PROBLEM AND THE LEAKY/NOISY POWER STEERING PROBLEMS THAT DODGE HAS DESCRIBED IN SERVICE BULLETINS BUT HAS ALSO NOT RECALLED. *TR

03/14/2014
Components: ENGINE
Incident Date: 07/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

PLEASE LOOK INTO THE 2010 DODGE GRAND CARAVANS SHUTTING OFF JUST LIKE THE GM MODELS. MY VAN SHUTS OFF WITH LOSS OF POWER STEERING AND BRAKES AT LEAST ONCE A WEEK. THE DEALER ALWAYS TELLS ME THERE IS NO ERROR CODE. SEVERAL COMPLAINTS OUT THERE, WHY IS NOTHING BEING DONE? I DO NOT WANT TO DIE IN MY VAN! I HAVE 3 CHILDREN. *TR

03/13/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

DRIVING THROUGH A SCHOOL ZONE TO TAKE MY DAUGHTER TO SCHOOL. THE ENGINE JUST STOPPED WITH NO WARNING. THIS CAUSED ME TO LOOSE POWER STEERING AND BRAKES. THIS HAPPENED ON 6 SUBSEQUENT OCCASIONS IN DIFFERENT AREAS AND AT DIFFERENT SPEEDS BETWEEN NOVEMBER 2013 AND MARCH 2014 THE MOST RECENT WAS MARCH 11, 2014. *TR

03/06/2014
Components: ENGINE
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

TL* THE CONTACT OWNS 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 77,000. *TR

02/10/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE,INTERIOR LIGHTING
Incident Date: 02/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

UPON STARTING THE DODGE CARAVAN SE 2010 I CLOSED BOTH POWER PASSENGER DOORS WITH MY CHILDREN IN SAFETY BELTS, UPON ENTERING THE DRIVERS SIDE MY CHILD ASKED ME TO TURN ON THE OVERHEAD LIGHTS SO THAT SHE COULD FIND SOMETHING THAT DROPPED ON THE FLOOR WITH THE DRIVERS DOOR OPENED, AND THE VEHICLE RUNNING I TURNED ON THE OVERHEAD LIGHTS ONLY TO HAVE BOTH POWER PASSENGER DOORS OPEN ON THEIR OWN. I WAS ABLE TO REPLICATE THIS ERROR A NUMBER OF TIMES UNDER SIMILAR CONDITIONS, AND AM UNABLE TO PIN POINT A CAUSE. THIS COULD BE A LARGE SAFETY DEFECT. WHAT IF THIS WAS TO HAPPEN WHILE TRAVELING AT HIGHWAY SPEEDS ? THIS ISSUE COULD CAUSE A MINOR PASSENGER TO BE EJECTED FROM THE VEHICLE. I ASK FOR A RECALL / INVESTIGATION. *TR

02/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2012
Crash: No
Fire: No
Summary

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED AFTER A REPAIR WAS MADE ON THE VEHICLE, THE KEYS WERE EXTREME;Y SNUG AND IT WAS DIFFICULT TO TURN THE IGNITION TO THE ON POSITION. IN LATE DECEMBER, THE FIRST KEY WOULD NOT START THE VEHICLE, BUT WOULD UN-LOCK IT. ON JANUARY 7, 2014, THE SECOND KEY FAILED IN THE SAME WAY. AGAIN, THE CONSUMER HAD TO PAY HUNDREDS OF DOLLARS TO GET A NEW KEY, AS WELL AS THE FIRST KEY, SINCE IT WAS DEFECTIVE AND KEPT OPENING THE REAR DOOR ON ITS OWN. *JB

01/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THE VEHICLE HAD SEVERAL ELECTRICAL FAILURES. THE BRAKE LIGHT AND TURN SIGNAL LIGHTS BECAME INOPERABLE. THE POWER WINDOWS BEGAN TO OPERATE INDEPENDENTLY, THE HAZARD LIGHTS FAILED INTERMITTENTLY, THE RADIO FAILED TO FUNCTION WHEN ENGAGED AND THE IGNITION KEY WOULD SPORADICALLY FAIL TO EXTRACT FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL BULBS AND BRAKE LIGHT BULBS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT DID NOT HAVE THE DEALER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE OTHER ELECTRICAL FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,521 AND THE CURRENT MILEAGE WAS 48,800.

01/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2012
Crash: No
Fire: No
Summary

FIRST INCIDENT WAS MAY OF 2012 WHEN DRIVE AT I LOST POWER TO WINDOW WIPERS, TURN SIGNALS ,WINDOWS, DOOR LOCKS AND RADIO. I FILED A COMPLAINT WITH THE NHTSA ON 09/28/2012 NO.10490319. SINCE THEN THE DEALER REPLACED THE CONTROL MODULE WITH REPLACEMENT FIX ON 01/03/2013 PER YOUR RECALL NOTICE. THE NEW MODULE IS NOW HAVING THE SAME ISSUE AS THE OLD DESIGN. *TR

01/18/2014
Components: POWER TRAIN
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

PURCHASED DODGE GRAND CARAVAN (MODIFIED FOR HANDICAPPED ACCESSIBILITY) IN SEPTEMBER OF 2011 WITH APPROX. 10,000 MILES. SEVERAL MONTHS AFTER PURCHASE THE VEHICLE DEVELOPED A POTENTIALLY CATASTROPHIC FAULT. WHILE ACCELERATING ONTO AN EXPRESSWAY THE VEHICLE SPONTANEOUSLY ACCELERATES TO OVER 8000 RPMS. THE BRAKES ARE NOT SUFFICIENT TO CONTROL THE VEHICLE'S SPEED. IN ORDER TO CORRECT THE FAULT THE DRIVER MUST TURN OFF THE IGNITION KEY THEN SHIFT THE VEHICLE INTO NEUTRAL AND DRIFT TO THE SIDE OF THE ROAD. IN ORDER TO RESET THE VEHICLE POWER TRAIN TO SAFE OPERATING CONDITIONS, THE DRIVER MUST START THE VEHICLE WITH THE IGNITION KEY. IF THE FAULT IS SUSTAINED THE DRIVER MUST TURN OFF THE KEY BEFORE THE ENGINE OVER ACCELERATES. THIS PROCESS MUST BE REPEATED AS OFTEN AS NECESSARY (SEVERAL TIMES) IN ORDER TO CAUSE THE SYSTEM TO RESET AND ALLOW FOR NORMAL OPERATION. THIS IS NOT AN EASILY REPEATABLE FAULT. WE HAVE LEFT THE VEHICLE WITH THE LOCAL DODGE DEALER FOR ALMOST TWO WEEKS AND THE MECHANICS DRIVE THE VEHICLE TO / FROM WORK (200+ MILES) TO TRY TO REPEAT THIS FAULT. THEY ARE HAVING LITTLE SUCCESS OBSERVING THIS POWERTRAIN FAULT. CHRYSLER CASE ID [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/27/2013
Components: ENGINE
Incident Date: 12/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX7AR******
Summary

ON SEVERAL OCCASIONS (5 TO DATE) THE ENGINE HAS STALLED WHILE THE VEHICLE IS MOVING AT A STEADY SPEED. EACH TIME THE VEHICLE HAS BEEN MOVING AT LESS THAN 20MPH AND HAS BEEN RUNNING FOR A RELATIVELY SHORT PERIOD OF TIME 5-10 MIN FROM COLD START. WE TOOK THE CAR TO THE DEALER, BUT NO CODES WERE SET AND THEY COULDN'T FIND ANYTHING WRONG. THEY SAY THE ENGINE IS NOT DUE FOR MAINTENANCE FOR ANOTHER 15,000 MILES. WE ARE EXTREMELY DISAPPOINTED IN THIS RESPONSE GIVEN THE SERIOUSNESS OF HAVING THE ENGINE STALL WHILE THE CAR IS MOVING. HEAVEN FORBID IT OCCUR WHILE ON THE HIGHWAY. *TR

12/03/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHENEVER STARTING THE IGNITION, THE KEY WOULD NOT RETURN TO THE ACCESSORY POSITION. THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID 11V139000 (ELECTRICAL SYSTEM) IN NOVEMBER OF 2011. THE REMEDY REPAIR FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.

12/02/2013
Components: SERVICE BRAKES
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D13AR******
Summary

VAN SHAKES AND MAKES SQUEALING NOISES WHILE BRAKING.PREMATURE WEARING OF BRAKES BOTH FRONT AND REAR. MANUFACTURER ISSUED A RECALL ONLY FOR FRONT BRAKES, DEALERSHIP CHANGED FRONT BRAKES AND ROTORS WHEN VEHICLE HAD 10,000 MILES APPX ALMOST ONE YEAR BACK( AROUND FIRST QUARTER 2012). SHAKING OF VEHICLE WHEN BRAKES DID NOT RESOLVE. DEALERSHIP CHARGED AND CHANGED REAR BRAKES AND ROTORS. NOW ONE YEAR LATER DEALERSHIP IS RECOMMENDING CHANGING REAR BRAKES AND ROTORS TO ELIMINATE THE ISSUE OF VAN SHAKING WHILE BRAKING. ITS ONLY AFTER 7000 MILES OF CHANGING BOTH FRONT AND REAR BRAKES AND ROTORS. *TR

12/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

IN AUGUST THE CHECK ENGINE LIGHT CAME ON WE TOOK THE VAN TO LOCAL AUTO PART STORES TO GET A DIAGNOSIS BUT THEY WERE UNABLE TO GET A READING. WE THEN WENT TO THE LOCAL DODGE DEALER TO HAVE IT CHECKED ONLY TO FIND OUT THEIR DIAGNOSTIC EQUIPMENT WAS INOPERABLE. THAT WEEKEND THE VAN WOULD NOT START SO WE REPLACED THE BATTERY THINKING THIS WAS THE SOURCE OF THE CHECK ENGINE LIGHT. A COUPLE OF DAYS LATER THE LIGHT WAS BACK ON. WE WENT BACK TO THE DEALER AND WERE TOLD THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED AND THAT IT WILL COST $790 TO REPAIR. WE WENT ONLINE TO POSSIBLY FIND ONE CHEAPER AND WE DID BUT APPARENTLY BECAUSE OF THE HIGH DEMAND FOR THIS PART IT IS ON BACK ORDER. ALSO THE TURN SIGNALS HAVE HAD A SLIGHT MALFUNCTION FOR OVER 3 1/2 YEARS. WHEN YOU MANUALLY TURN THE SIGNAL OFF IT CONTINUES TO OPERATE FOR ANOTHER 5 SECONDS. I USUALLY JUST. IGNORE THIS BUT NOW WONDER IF IT HAS SOME CONNECTION TO THE FAULTY TIPM. *TR

11/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

2010 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD IN AUGUST 2012, WHILE TRAVELING AT NIGHT, ALL THE OF THE DRIVING LIGHTS WENT OUT ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE A DIAGNOSTIC TEST REVEALED, THE HEADLAMP SWITCH NEEDED TO BE REPLACED. IN OCTOBER 2012, WHILE DRIVING AGAIN AT NIGHT, ALL OF THE LIGHTS WENT OUT. AFTER TAKING THE VEHICLE BACK TO THE DEALER IT WAS NOTED THAT AT TIMES THE LIGHTS WOULD WORK INTERMITTENTLY. THEY DETERMINED THROUGH DIAGNOSTICS TESTING IT AGAIN NEEDED A HEADLAMP SWITCH AS WELL AS AN INTEGRATED POWER MODULE. SINCE THE LIGHTS WERE OPERATIONAL AT THAT TIME, THE CONSUMER WAS INFORMED TO CONTINUE DRIVING AND THE NECESSARY PARTS WOULD BE ORDERED. THE FIRST WEEK OF NOVEMBER WHILE DRIVING, THE LIGHTS WENT OUT AGAIN. THE CONSUMER RETURNED TO THE DEALER, WHERE SHE WAS GIVEN A LOANER VEHICLE, WHICH SHE HAD FOR 10 DAYS, BECAUSE THE PARTS HAD NOT ARRIVED. ON FRIDAY OCTOBER 4, 3013, WHILE DRIVING, ALL OF THE ELECTRICAL POWER CONTROLLING THE TURN SIGNALS, AIR CONDITIONING, POWER WINDOWS, RADIO, WINDSHIELD WIPERS, ETC. STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY DISCOVERED THE VEHICLE NEEDED AN IGNITION SWITCH. THE CONSUMER WAS INFORMED, IT WAS AN APPARENT PROBLEM WITH THE 2010 MODELS. THE DEALER INFORMED THE CONSUMER, THERE WAS A SHORTAGE OF PARTS, AS THE COMPANY THAT MANUFACTURED IT, HAD GONE OUT OF BUSINESS.

11/01/2013
Components: SUSPENSION
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT HEARD A LOUD HUMMING NOISE IN THE FRONT END WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHO STATED THE FRONT WHEEL BEARINGS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE WHEEL BEARING EXTENDED WARRANTY REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 52,976.

10/30/2013
Components: TIRES,WHEELS
Incident Date: 10/29/2013
Crash: No
Fire: No
Summary

THE STEM FOR THE TPMS HAD CORRODED THROUGH CAUSING FLAT TIRE. WARNING SIGNALED LOW TIRE PRESSURE WENT TO REMOVE THE PLASTIC CAP AND THE STEM HAD BROKEN IN HALF AND WAS ONLY HELD TOGETHER WITH 1 THREAD OF PLASTIC CAP. *TR

10/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE THE CRUISE CONTROL WAS SET AT 60 MPH, THE RPMS INCREASED AS THE VEHICLE INDEPENDENTLY DOWNSHIFTED AND DEACTIVATED THE CRUISE CONTROL ASSIST. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 36,000. UPDATED 12/4/13*CN

10/15/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

THE WIN MODULE HAS BEEN REPLACED ON FOUR DIFFERENT OCCASIONS. MY VEHICLE STALLED WITHOUT WARNING EACH TIME. IN ONE INSTANCE I WAS IN THE FAST LANE ON THE FREEWAY! I RECEIVED A RECALL NOTICE AFTER THE SECOND INCIDENT. ON SEVEN (7), OCCASIONS I HAVE HAD TO REPLACE THE BRAKES AND/OR ROTORS. THESE ARE VERY SERIOUS ISSUES. UPDATED 11/04/13 THE CONSUMER IS ALSO SEEKING REIMBURSEMENT FOR REPAIRS TO THE TRANSMISSION, AND THE ENGINE LIGHT ILLUMINATING. UPDATED 06/29/15.*JB

10/15/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

VAN TRAVELING AT 70 MPH AND THE HORN GOES OFF. PULLED OVER TO THE SIDE OF THE ROAD, TURNED IGNITION OFF AND ON, HORN STILL ACTIVATED. HAD TO PULL TWO FUSES FOR HORN. 8 HOURS LATER, TRIED TO RE-INSTALL FUSES, HORN STILL ACTIVATED. THREE DAYS LATER; HORN IS STILL NOT IN OPERATION. NUMEROUS COMPLAINTS HAVE BEEN MADE WITHOUT RESOLVE. THE TIPM IS ON BACK ORDER AND THAT IS THE PART THAT NEEDS TO BE REPLACED. *TR

10/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, HE ATTEMPTED TO DECELERATE BY ENGAGING THE BRAKES HOWEVER, THE SPEED CONTINUED TO INCREASE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A BRAKE AND ACCELERATOR INCOMPATIBILITY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,731.

09/22/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2013
Crash: No
Fire: No
Summary

I CRANKED MY VAN AT WORK AND STARTED OUT OF THE PARKING LOT. ALL OF THE ELECTRICAL SYSTEM COMPLETELY WENT OUT. THIS INCLUDES THE RADIO, AIR, INSIDE LIGHTS, ALL OF THE DASH PANEL ELECTRONICS. ETC. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE I BOUGHT THE VEHICLE ON 6/19/13. I DID TAKE IT TO THE LOCAL DEALERSHIP AND THEY STATED THAT THEY WOULD NEED FOR ME TO BRING IT UP THERE THE NEXT TIME IT HAPPENS AND THEY WOULD HAVE TO TRACE THE PROBLEM.

09/17/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

WHILE DRIVING ON A FLAT ROAD, THE ESC/SLIPPER ROAD SIGN COMES ON, CAR LOSES POWER, IS UNSTEERABLE AND STOPS IN THE MIDDLE OF THE ROAD. THIS HAS HAPPENED 5 TIMES NOW. *TR

09/17/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: G4630185388******
Summary

WHILE DRIVING ABOUT 70 MILES PER HOUR ON THE INTERSTATE, THE ENGINE SHUT DOWN WITHOUT WARNING. I WAS ABLE TO STEER THE VAN OFF THE ROAD. I HAD NO TROUBLE RESTARTING THE VEHICLE. THE VEHICLE CONTINUED TO SHUT DOWN PERIODICALLY OVER THE NEXT MONTH OR SO. I TOOK IT TO THE DEALER FOR REPAIR. THE SAID THAT THEY HAD IDENTIFIED THE PROBLEM AND FIXED IT. THE VEHICLE CONTINUED TO SHUT DOWN AND IT WAS MAKING ME AND MY FAMILY VERY NERVOUS, BECAUSE WE HAD NO IDEA WHEN IT WOULD JUST "STOP". IT WOULD MAKE A SHORT CLICK SOUND, THEN "STOP". I TOOK IT BACK TO THE DEALER, AND THIS TIME, THEY COULD NOT FIND ANYTHING WRONG. I CALLED AND REPORTED THE PROBLEM TO THE HEADQUARTERS, AND THEY REFERRED ME BACK TO THE LOCAL DEALER. THEY SAID THAT THEY COULD NOT FIND THE PROBLEM AND THAT I WOULD NEED TO BRING IT BACK AND LEAVE IT. I HAD NO PROBLEM WITH LEAVING IT, BUT BY THIS TIME, I WAS FEARFUL FOR MY LIFE AND HAD LOST CONFIDENCE IN THE DEALERSHIP TO REPAIR IT. *TR

09/09/2013
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5014AR******
Summary

WAS ENTERING A PARKING PLACE. RIGHT FOOT ON TOP OF BRAKE. WHILE MY CAR WAS MOVING AT IDOL SPEED-THE ENGINE RPM'S SPEED SURGES CAUSING NO CONTROL IN STEERING, BRAKE . THE SURGEING OVER RIDES THE BRAKE. STEERING, EVERYTHING.. HIT PARKED CAR. YOU HAVE NO CONTROL IN SITUATION. HAD ANOTHER "2010" VAN & SAME THING HAPPENED GOING THRU GARAGE DOOR -2ND TIME ALMOST HIT BUILDING AT MY DENTIST BUILDING. DEALERSHIP MADE DEAL & SWITCHED TO PRESENT VAN. NOW THIS ONE HAS DONE IT. CHRYSLER HAS INSPECTED VAN FOR TWO WEEKS. THEY FOUND NOTHING WRONG . CASE NUMBER AT CHRYSLER IS #23859956. CAN'T DRIVE THIS VAN AGAIN. NEXT TIME MAY INJURE OR KILL SOMEONE. FOUND MANY WITH SAME TROUBLE ON INTERNET. HOW DO WE GET CHRYSLER TO NOTICE BEFORE SOMEONE IS BADLY HURT. THEY ARE WAITING FOR ME TO PICK UP MY VAN?????. DON'T KNOW IF I CAN DO IT. ALSO HAVE TO FIX BUMPER FOR $800.00 . *TR

09/07/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

HEADLIGHTS WORK INTERMITTENTLY. THEY WILL QUIT WORKING UNEXPECTEDLY WHILE DRIVING. MECHANIC HAS BEEN WORKING ON THEM FOR A MONTH TRYING TO FIGURE OUT WHICH COMPONENT IS CAUSING THE PROBLEM.

09/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT SHE ATTEMPTED TO START THE VEHICLE BUT THE KEY WAS NOT RECOGNIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V139000 (ELECTRICAL SWITCH). THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

09/03/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

INTERMITTENTLY THE HEADLIGHTS GO OUT AND WILL NOT COME RIGHT BACK ON. HAD VEHICLE IN SHOP TO DIAGNOSE PROBLEM AND HEADLIGHTS WORKED AND WAS UNABLE TO REPRODUCE PROBLEM. VEHICLE HAS BEEN BACK IN SHOP ON SEVERAL MORE OCCASIONS WITH OPERATOR COMPLAINT OF NO HEADLIGHTS. BECOMES ISSUE AT NIGHT WHEN HEADLIGHTS ARE NEEDED AND WHILE DRIVING THEY GO OUT. *JB

08/15/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

THE VEHICLE'S REAR A/C WORKS ONLY ONCE IN A WHILE. IT IS ONLY 3 YEARS OLD AND WE ARE RUNNING INTO THESE PROBLEMS. ONCE IN A WHILE WE ARE DRIVING DOWN THE ROAD THE HOLE CENTER CONSOLE SHUTS DOWN. LIGHTS, A/C, INSTRUMENT PANEL SHUT STOPS BUT THE CAR STILL RUNS. I HAVE CONTACTED THE DEALERSHIP ABOUT PROBLEM BUT THE SAY WE MUST PAY AT LEAST $200 JUST TO HAVE IT LOOKED AT. THE CAR IS ONLY 3 YEARS OLD AND IT SEEMS WE ARE RUNNING INTO ONE ISSUE AFTER ANOTHER. I BELIEVE THE A/C IS A SAFETY ISSUE DUE TO THE FACT IT WORKS SOMETIMES BUT NOT ALWAYS. IT IS SOMETHING ELECTRICAL BUT DODGE WONT OWN UP TO THE DESIGN FLAWS. THE SAME THING WITH THE CENTER CONSOLE/ INSTRUMENT PANEL. WHAT HAPPENS WHEN IM GOING DOWN THE HIGHWAY AND I DON'T KNOW MY SPEED OR ANYTHING. *TR

08/11/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

VEHICLE WON'T START. MAKES ELECTRONIC CLICKING NOISES AND LIGHTS AND WON'T STOP. BATTERY IS GOOD. ODOMETER READING FLASHES ALSO. *TR

08/10/2013
Components: SERVICE BRAKES
Incident Date: 08/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

BRAKES WENT OUT ONE MONTH AFTER PURCHASE FROM THE DEALERSHIP. REPLACEMENT COST $936 FOR WHICH WE RECEIVED NO HELP FROM THE DEALER EVEN THOUGH WE PAID FOR EXTENSIVE INSURANCE ON THE VEHICLE. HAD TO REPLACE THE ENTIRE BRAKE SYSTEM AND JUST ONE AND A HALF YEARS LATER WE ARE FORCED TO DO THE SAME THING AGAIN. IF THE BRAKES CANNOT SUPPORT THE WEIGHT OF THE VEHICLE THE VEHICLE SHOULD BE RECALLED BEFORE FATALITIES ARE CAUSED BY A FAULTY BRAKE SYSTEM. WE DID RECEIVE A LETTER STATING WE WOULD BE REIMBURSED FOR OUR PAYMENT OF THE BRAKE SYSTEM BUT SINCE WE HAD MOVED AND I COULD NOT LOCATE THE RECEIPT WE WERE NOT REIMBURSED. *TR

08/09/2013
Components: TIRES
Incident Date: 02/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE SENSOR UNIT INDICATED THAT ONE OF THE TIRES WAS LOW ON PRESSURE AND THE REAR DRIVER'S SIDE TIRE BECAME FLAT. THE CONTACT MENTIONED THAT THE TIRE VALVE HAD FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 09-26-13 *BF ON AUGUST 6, 2013, WHILE CHECKING THE AIR PRESSURE IN THE TIRES, THE CONSUMER WAS UNABLE TO REMOVE THE TIRE VALVE FROM ONE OF THE TIRES, DUE TO CORROSION. WHEN HE TRIED TO REMOVE THE TIRE VALVE BY HAND, ON THE RIGHT FRONT TIRE, IT BROKE OFF.

08/08/2013
Components: TIRES,WHEELS
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE TIRE SENSOR INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIRE WAS FLAT BECAUSE THE ALUMINUM TIRE PRESSURE SENSOR WAS FRACTURED DUE TO CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR

08/03/2013
Components: SERVICE BRAKES
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

IN 2012 OUR 2010 DODGE GRAND CARAVAN STARTED SHAKING WHILE DRIVING. WE TOOK THE VEHICLE IN THEY AGREED TO FIX NOT REPLACE THE BRAKES BUT WE HAD TO PAY $100.00 DEDUCTIBLE. WE ARE HAVING THE SAME ISSUE AGAIN AUGUST 2013. IN DOING SOME RESEARCH I AM FINDING MANY PEOPLE ARE HAVING ISSUE WITH THEIR BRAKES. *TR

07/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL- THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THEY TOOK THE VEHICLE TO THE DEALER FOR NHTSA RECALL CAMPAIGN ID NUMBER:11V139(ELECTRICAL SYSTEM) FOR THE REPLACEMENT OF THE WIN MODULE ON THE VEHICLE. THE CONTACT STATED THAT THAT REPAIR FAILED AND THE MANUFACTURER WOULD NOT REPLACE IT A SECOND TIME. THE CURRENT MILEAGE WAS 51,000.RL

07/19/2013
Components: EXTERIOR LIGHTING
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

ON 7/16/2013 IT WAS RAINING BUT NOT HARD AND I HAD MY HEADLIGHTS ON AND DROPPED OFF A PASSENGER AND AS I WENT INTO THE DRIVEWAY MY LIGHTS WERE SHINING ON THE GARAGE DOOR. AS SOON AS I GOT TO THE END OF THE DRIVEWAY WHICH HAD A SLIGHT UP GRADE THE HEADLIGHTS FLASHED ON AND OFF 2 TO 3 TIMES AND THEY WOULD NOT STAY ON AFTER THAT. I CALLED THE DEALERSHIP AND THEY ADVISED ME TO REPLACE BOTH HEADLIGHTS WHICH WAS DONE. THIS SEEMED TO CORRECT THE PROBLEM AND ALL DAY WEDNESDAY I DROVE THE VAN WITH THE HEADLIGHTS ON AND THEY SEEMED TO WORK. HOWEVER ON THURSDAY WE TOOK A SMALL TRIP WHICH TOOK US 45 MILES AWAY FROM HOME. WHEN WE STARTED BACK ON THURSDAY NIGHT 7/18/13 THE LIGHTS FLASHED A FEW TIMES AND THEN WENT OUT. WE WERE UNABLE TO DRIVE HOME AND GOT TO A MOTEL THAT NIGHT. SO THE NEW LIGHTS APPARENTLY DID NOT FIX THE PROBLEM, FURTHER, WE CHECKED THE OLD LIGHTS AND THEY ACTUALLY CHECKED OUT FINE. THE VAN IS NOW AT THE DEALERSHIP BEING REPAIRED AND THE PROBLEM SEEMS TO BE THE BOX THAT HOLDS ALL THE FUSES AND RELAYS. UPON CHECKING ON THE INTERNET WE DISCOVERED THAT OTHER PEOPLE HAVE REPORTED THE SAME PROBLEM. WE CONSIDER OURSELVES VERY LUCKY IN THAT IF THIS FAILURE HAD OCCURRED ON THE INTERSTATE DRIVING HIGHWAY SPEEDS NO TELLING WHAT COULD HAVE HAPPENED IF THE HEADLIGHTS HAD FAILED AT THAT TIME. WE WERE LUCKY THAT WE TURNED THE LIGHTS ON BEFORE MOVING AND SAW THE LIGHTS WERE NOT WORKING, THIS IS GOING TO BE A REPAIR JOB OF OVER $700.00 DOLLARS AND IF OTHER PEOPLE ARE HAVING THIS PROBLEM IN OTHER YEARS AND MODELS I THINK THAT MAYBE THIS SITUATION WARRANTS FURTHER STUDY, AT PRESENT THE VAN IS BEING REPAIRED AND SHOULD BE BACK IN A FEW DAYS, THIS IS THE FIRST TIME THAT WE HAVE EVER EXPERIENCE ANYTHING LIKE THIS; FAILURE OF HEADLIGHTS. IF THIS PROBLEM WARRANTS A RECALL AT SOME POINT MAYBE I MIGHT RECEIVE A REFUND ON THIS REPAIR. *TR

07/05/2013
Components: SERVICE BRAKES
Incident Date: 06/29/2013
Crash: No
Fire: No
Summary

TRAVELING AT 55MPH HUMMING /GROWLING NOISE FROM REAR. PULLED OVER NOISE STOPPED BOTH REAR WHEELS VERY HOT FRONTS WARM BUT COULD TOUCH DROVE CAR NOISE RETURNED 5DAYS LATER SAME ISSUE WITH HEAT. BOTH TIMES HAD BEEN TRAVELING FOR 1/2HOUR OR MORE AT SPEED.CAR WOULD ROLL FREELY NO WARNING LIGHTS. *TR

07/02/2013
Components: STEERING,SUSPENSION,ENGINE
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE TIRES WOULD BECOME BALD PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE VEHICLE NEEDED AN ALIGNMENT. ADDITIONALLY, THE MOTOR MOUNT AND THE LOWER INTAKE GASKET WAS FRACTURED, CAUSING AN OIL FILTER HOUSING LEAK IN THE LOWER INTAKE GASKET. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR

06/20/2013
Components: SERVICE BRAKES
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES PULSATED AND MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE IT WAS FOUND THAT THE ROTORS AND BRAKES WORE PREMATURELY DUE TO DEFECTED CALIPERS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 51,000.

06/19/2013
Components: SERVICE BRAKES
Incident Date: 06/16/2013
Crash: No
Fire: No
Summary

PASSENGER REAR WHEEL BECAME EXTREMELY HOT WITH LOUD HUMMING NOISE AFTER TRAVELING AT 67 MPH FOR A FEW MINUTES. CAME TO FIND OUT THAT THE BRAKE CALIPER HAD BEEN STICKING. THE PADS AND ROTORS MUST BE REPLACED. THE DEALER KNOWS THE STICKING CALIPER IS THE PROBLEM BUT REFUSES TO TAKE RESPONSIBILITY AND REPAIR IT. I AM AFRAID I WILL HAVE TO CONTINUE TO FIX MY BRAKES EVERY 25,000 MILES OR EVEN LESS. *TR

06/06/2013
Components: STEERING,SUSPENSION,AIR BAGS
Incident Date: 09/24/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

2010 DODGE GRAND CARAVAN WITH ONE PASSENGER (DRIVER) WAS HIT BY A DRIVER RUNNING A RED LIGHT AT ~ 50MPH. THE COLLISION OCCURED AT THE FRONT RIGHT (PASSENGER) SIDE OF THE GRAND CARAVAN. THE COLLISION WAS SEVERE AND THE VAN WAS TOTALED OUT AS A RESULT OF THIS ACCIDENT. ALTHOUGH THE ACCIDENT WAS A SIDE IMPACT NONE OF THE SIDE AIRBAGS DEPLOYED, ONLY THE FRONT AIR BAGS DEPLOYED. THE DRIVER OF THE VAN SUFFERED HEAD INJURIES DUE TO CONTACT WITH THE SIDE WINDOW OF THE VAN DURING THE CRASH. *TR

05/29/2013
Components: STEERING
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

POWER STEERING FLUID LEAK FROM THE CRIMPED END OF THE POWER-STEERING PRESSURE HOSE. *TR

05/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS SERVICE PER THE RECALL HOWEVER, THE FAILURE CONTINUED. THE WIN MODULE WAS REPLACED A SECOND TIME BUT TO NO AVAIL. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. *TR

05/24/2013
Components: STEERING,SERVICE BRAKES
Incident Date: 02/03/2011
Crash: No
Fire: No
Summary

THE BRAKE ROTORS WARP EVERY 20,000 MILES OR SO, SO BAD THAT THE STEERING WHEEL SHAKES. THIS HAS HAPPENED ON BOTH MY 2008 AND MY 2010 CARAVAN. DODGE HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAS REFUSED TO ADDRESS IT OTHER THAN TO GIVE A DISCOUNT ONLY IF YOU ASK FOR IT. GETTING THEM FIXED AT THE DEALER IS A PAIN CAUSE THEY TAKE THE VAN FOR AT LEAST A DAY SOME TIMES TWO. ALSO THE WHEEL BEARINGS ON THE 2008 DID NOT LAST VERY LONG AT ALL FIRST SET WAS REPLACED UNDER WARRANTY(37,000 MILES) SECOND SET(68,000MILES) WAS NOT. I HAVE NOT HAD THE WHEEL BEARING ISSUE ON THE 2010. THE WHEEL BEARINGS ARE SEALED SO IT HAS NOTHING TO DO WITH THE WARPED ROTOR ISSUE. *TR

05/23/2013
Components: VISIBILITY/WIPER
Incident Date: 05/22/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, HE SMELLED A BURNING ODOR AND NOTICED SMOKE EMITTING FROM THE REAR WINDOW POWER SWITCH. THERE WERE NO VISIBLE FLAMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR WINDOW POWER SWITCH WOULD NEED TO BE REPLACED. THE MECHANIC DISABLED AND REMOVED THE POWER WINDOW SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 69,795.

05/22/2013
Components: STRUCTURE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RNDX1AR1******
Summary

I WAS PULLING INTO A PARKING SPOT AT SAM'S CLUB IN WOODBURY, MN. AS I WAS PULLING IN, MY VAN RAPIDLY ACCELERATED AND HIT THE CAR PARKED ACROSS FROM ME HEAD ON. IT FELT AS IF I WAS RIDING A BUMPER CAR AND I WAS WHIPPED AROUND A CORNER. MY VEHICLE SUFFERED DAMAGES AT APPROXIMATELY $2600--SO IT WASN'T JUST A SIMPLE BUMP. I AM REASONABLY CERTAIN THAT THIS WAS NOT USER ERROR ON MY PART. THE BRAKES WERE REPAIRED APPROXIMATELY 2 WEEKS BEFORE THE ACCIDENT. *TR

05/21/2013
Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY,ELECTRONIC STABILITY CONTROL
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

VEHICLE WAS SOLD TO CUSTOMER WITHOUT RECALL NHTSA 11V-139 BEING INSTALLED IN NOV 2011. CUSTOMER NEVER NOTIFIED; HOWEVER, THE VEHICLE HAD A WINDOW SWITCH FAILURE IN FEB 2012 AT ABOUT 60K MILES AT WHICH TIME THE DEALER USED L25 INSTEAD OF A COMPLETE WIN MODULE REPLACEMENT. CUSTUMER WAS NOT TOLD OF THE REPLACEMENT AND IT WAS NOT REPORTED TO CARFAX OR OTHER ENTITIES. MAY 13, 2013 AFTER A DISTANCE TRIP, CUSTUMER PARKED THE VEHICLE FOR 2 MINUTES. WHEN ATTEMPTING RESTART THE VEHICLE HAD POWER BUT WOULD NOT START AND SHIFTER WAS LOCKED. DIAGNOSIS SHOWS FULL FAILURE OF THE WIN MODULE. THE L25 RECOMMENDED PARTIAL REPLACEMENT DID NOT PREVENT FAILURE. EVEN THOUGH NO ACCIDENT OCCURRED, CUSTOMER WAS TRAVELLING FROM MD TO VA AND SHUTDOWN COULD HAVE OCCURRED ON HIGHWAY 301 OR I95. UPON CONFRONTING THE DEALER, DEALER STATED THAT THEY DO NOT HAVE TO DISCLOSE THE RECALL OR HAVE TO PERFORM THE WORK EVEN THOUGH THE DEALER SERVICE INSTRUCTIONS ON JULY 2011 STATED THAT THE DEALER MUST COMPLETE THE RECALL BEFORE RETAIL DELIVERY. CONSEQUENTLY, THIS VEHICLE WAS ONE OF THE ONES THAT NEEDED A FULL REPLACEMENT AND NOT A PARTIAL. *TR

05/17/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE ENGAGED IN PARK, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE WIND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATED FAILURE MILEAGE WAS 64,000. *TR

05/16/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

LAST YEAR WHILE DRIVING MY VAN, IT STALLED OR TURNED OFF COMPLETELY WHILE DRIVING. MY POWER STEERING EVERYTHING WENT DEAD. I WAS ABLE TO PULL INTO THE NEAREST GAS STATION AND PLACE IN PARK AND RESTART THE ENGINE. SINCE THAT INITIAL INCIDENT LAST YEAR, IT CONTINUES TO HAPPEN. THE MOST RECENT I WAS DRIVING IN THE BALTIMORE INNER HARBOR TUNNEL WHEN IT SHUT DOWN. ON A FEW OCCASIONS I WAS ALMOST REAR ENDED. IT DOESN'T MATTER WHAT SPEED, THE VEHICLE JUST TURNS OFF IN THE MIDDLE OF DRIVING. THE DEALER KEEPS TELLING ME THEY CAN'T FIND A PROBLEM. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS AND ALSO NUMEROUS ACCIDENTS REPORTED DUE TO THIS. IT SADDENS ME THAT MY SELF AND MY CHILDREN COULD DIE IN AN ACCIDENT DUE TO DODGE NEGLECTING TO RECALL THESE VEHICLES. *TR

05/16/2013
Components: SERVICE BRAKES
Incident Date: 03/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

VEHICLE FULL LOADED WITH FAMILY OF 5 AND AT HIGHWAY SPEED BEGAN TO SHUTTER VIOLENTLY WHEN BRAKING IN TRAFFIC. THIS WAS NOT THE ACTIVATION OF ABS. STABILITY AND CONTROL SEEMED AT RISK AS WELL AS BRAKING POWER. GENERAL STYLE OF DRIVING IS TO COAST A GREAT DEAL FOR GREATER GAS MILEAGE SO THIS EVENT MAY MIRROR SIMILAR EVENTS RELATED TO FAILED, INADEQUATE, OR DETERIORATED BRAKES AT LOWER MILEAGES. AUTHORIZED DEALER INDICATED THE BRAKES WERE FINE BUT THEY WILL CONTINUE TO VIBRATE/SHUDDER DUE TO "RUST" AND "PITTING". DEALER'S EXPERIENCE WHEN TEST DRIVING WAS WITH ONLY ONE PERSON, THE DRIVER, IN THE VEHICLE. WHEN THERE IS ONLY ONE DRIVER THE SHUDDERING IS TOLERABLE RATHER THAN FULLY LOADED WHERE CONTROL AND STABILITY BECOME A SIGNIFICANT CONCERN. DEALER INDICATED THAT IF I DID NOT LIKE THE SHUDDERING OF THE VEHICLE, THEY WOULD HAPPILY REPLACE THE BRAKE ROTORS AND THE PADS. IN THE INTEREST OF SAFETY FOR MY FAMILY, I CHOSE TO REPLACE THE BRAKE ROTORS AND PADS. THIS IS THE EARLIEST I HAVE EVER REPLACED BRAKES ON A NEW VEHICLE. I WANTED TO SHARE THIS INFORMATION SINCE IT FALLS INTO PLACE WITH SIMILAR INFORMATION BEING SHARED TO HELP OTHERS IN EVALUATING WHETHER OR NOT TO PURCHASE THIS VEHICLE. THIS EXPERIENCE WILL BE SOMETHING TO CONSIDER IN MY FUTURE VEHICLE PURCHASES. THE NEW BRAKES WORK VERY WELL WITHOUT ANY SHUDDER/SHAKING/VIBRATION. I AM HOPEFUL THE NEW BRAKES WILL LAST MORE MILES THAN THE ORIGINAL SET. *TR

05/12/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/26/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D19AR******
Summary

THE DISTANCE WAS ABOUT 35 MILES FROM OUR HOME, BOUT 45 MINUTES DRIVE. DRIVER DIDN'T NOTICE ANYTHING WRONG WITH THE ENGINE OR SEE ANY WARNING LIGHTS. THE CAR WAS SWAYING LIKE ON A WINDY DAY, ANOTHER CAR HONKED AT US, THEN WE HEARD LOUD ROAD NOISE. WE PULLED OVER AND TURNED OFF THE ENGINE. SAW THE REAR PASSENGER TIRE WAS FLAT TO THE RIM. NOTICED A SMOKY SMELL. SAW LITTLE PUFFS OF WHITE SMOKE COMING FROM UNDER THE HOOD. TO BE SAFE WE REMOVED CHILDREN FROM THE CAR; TWO 4 YR OLD CHILDREN WERE IN THE BACKSEAT BUCKLED IN THEIR CAR-SEATS. INFANT WAS IN THE MIDDLE DRIVERS SIDE SEAT BUCKLED IN HIS CAR SEAT. DRIVER AND CAR OWNER WERE IN THE FRONT. KEYS WERE REMOVED FROM THE IGNITION. WE WALKED AWAY FROM THE VEHICLE, WAITED AT THE FENCE-LINE AWAY FROM THE VEHICLE WHILE CALLING FOR A TOW. SMOKE APPEARED TO HAVE STOPPED FOR ABOUT 5 MINUTES. SUDDENLY BLACK SMOKE STARTED POURING OUT OF THE ENGINE, EMBERS DROPPING TO THE ROAD FROM UNDER THE FRONT OF THE CAR. WE MOVED THE CHILDREN FURTHER AWAY FROM THE VEHICLE. SEVERAL TRUCKERS PULLED OVER AND BROUGHT FIRE EXTINGUISHERS. ONE OPENED THE HOOD FLAMES FLARED UP THE FIRE TRUCK ARRIVED AFTER THE FIRE HAD BEEN EXTINGUISHED. ONE SAID THE FIRE APPEARED TO HAVE STARTED IN THE FAN. THE CHP OFFICER SAID THE FIREFIGHTERS WOULD DISCONNECT THE BATTERY. WHEN WE LOOKED AT THE INSIDE OF THE FRONT OF THE CAR EVERYTHING WAS BURNT AND MELTED, THE HOOD WAS BUCKLED, FRONT GRILL MELTED. THE FIRE WAS EXTINGUISHED BEFORE THE REST OF THE CAR WAS DAMAGED. *TR

05/06/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THERE WAS A SEPARATE PLASTIC KEY TO START THE VEHICLE WHICH WAS FRACTURED ON ONE SIDE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED AND ATTEMPTED TO SHUT OFF THE VEHICLE, THE VEHICLE FAILED TO TURN OFF. THE IGNITION REMAINED SEIZED ON THE ACC MODE. THE CONTACT RESTARTED VEHICLE IN ORDER TO UNLOCK THE IGNITION AND TURN VEHICLE OFF. THE VEHICLE WAS NOT TAKEN TO A REPAIR SHOP OR THE DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 58,000. THE CURRENT MILEAGE WAS 58,800.

05/01/2013
Components: SERVICE BRAKES
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

WE HAD A VERY LOUD SCRAPING NOISE COMING FROM OUR REAR DRIVE SIDE TIRE. AT FIRST IT WAS WHEN YOU APPLIED THE BRAKES BUT IT QUICKLY BE CAME CONSTANT. WE CALLED THE DEALER AND THE QUICKEST WE COULD GET IN WAS 4/30/13. THE DEALER LET US KNOW THAT THE REAR CALIPER SADDLE CEASED AND THIS CAUSED SEVERE DAMAGE TO THE ROTOR AND THE PADS. THE CALIPER IS UNDER WARRANTY BUT THE DAMAGE IS CAUSES IS NOT. I DID A SEARCH AND IT LOOKS LIKE THIS IS AN ISSUE WITH THESE VANS BUT NO RECALL FROM DODGE. THEY DID HOWEVER ADD AN EXTENSION TO THE FRONT BRAKES BECAUSE THEY WERE ALL SO CAUSING ISSUES IN THESE VEHICLES. LOOKS LIKE THEY NEED TO DO THE SAME FOR THE BACK. I AM LOCATED IN CANADA. *TR

04/25/2013
Components: AIR BAGS,SEAT BELTS
Incident Date: 03/29/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

ON 3/29/2013 MY DAUGHTER AND HER FIANCE WERE USING MY VAN, FIANCE WAS THE DRIVER. HE HIT A 200+LB ROCK THAT WAS PARTIALLY IN THE ROAD. THIS SENT HIM OFF THE ROAD WHERE HE HIT A PARTIALLY BURIED ROCK WALL FROM THE 1600'S, THIS SENT THEM AIRBORNE SCRAPING SOME TREES ALONG THE WAY. THEY LANDED ABOUT 20 FEET AWAY, NOSE DOWN INTO ANOTHER SECTION OF ROCK WALL, ALSO BURIED. THIS LAUNCHED THEM FURTHER UP THE EMBANKMENT CAUSING IT TO BE LODGED ON A STUMP. THERE WAS OVER 8,000 IN DAMAGE, THE FRONT BUMPER WAS ALL MESSED UP. THE AIRBAGS DID NOT DEPLOY. ONLY ONE SEATBELT LOCKED CAUSING INJURY TO MY DAUGHTER WHEN HER FACE SLAMMED OFF OF THE TOP GLOVE BOX, NOT ONCE, BUT TWICE. I HAVE SERIOUS CONCERNS ABOUT THE SAFETY OF THE VEHICLE. I HAVE SMALL GRANDCHILDREN THAT RIDE IN MY VAN ON A REGULAR BASIS. I HAVE VOICED MY CONCERNS TO MY INSURANCE CLAIM REP, THE ADJUSTER, THE BODY SHOP, MY DEALERSHIP AND DODGE ITSELF. ALL I'M LOOKING FOR IS A STRAIGHT ANSWER ON WHY THIS HAPPENED. IF THE AIRBAGS SHOULDN'T HAVE DEPLOYED BECAUSE OF THE TYPE OF ACCIDENT, OK, TELL ME WHY, BUT THAT SEATBELT FAILURE, THAT'S A MAJOR DEAL. I CANNOT ACCEPT IT'S A FLUKE, OR COULD BE, OR I DON'T KNOW. THIS IS MY FAMILY. I LOVE MY VAN BUT WITH NO ONE WILLING TO HELP ME GET ANSWERS I JUST DON'T WANT IT. *TR

04/22/2013
Components: ENGINE
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN ABRUPTLY BRAKING, THE VEHICLE WOULD STALL. THE FAILURE WOULD ALSO OCCUR WHEN DECELERATING TO ATTEMPT A TURN IN EITHER DIRECTION. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 50,939. *TR

04/18/2013
Components: SEATS
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX4AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR SEAT MOVED CONTINUOUSLY AND INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RECLINING MECHANISM WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 5/24/13 *CN

04/09/2013
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE REFUELING, A PASSENGER OPENED THE REAR DRIVER'S SIDE DOOR AND IT STRUCK THE CONTACT'S HAND, CAUSING HIM TO RELEASE THE FUEL NOZZLE. THE CONTACT FELT IT WAS A MOST DISASTROUS DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 64,000.

03/25/2013
Components: SERVICE BRAKES
Incident Date: 03/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WHILE DRIVING ON THE HIGHWAY I NOTICED A BURNING SMELL. I PULLED OVER AND NOTICED SMOKE COMING FROM THE REAR BRAKES. I WAITED UNTIL THE SMOKE CLEAR AND THEN CONTINUED DRIVING. WHEN I REACHED HOME, I NOTICED THAT THE REAR ROTORS LOOKED LIKE IT SOMETHING WAS DIGGING INTO THEM. I BOUGHT THIS CAR FOR MY FAMILY TRAVEL, WITH 2 YOUNG KIDS (2 AND 6). I AM STARTING TO FEEL UNSAFE. SOMETHING NEEDS TO BE DONE BECAUSE OF ALL OF THE COMPLAINTS. *TR

03/19/2013
Components: SERVICE BRAKES
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND THEN APPLYING THE BRAKES, SHE HEARD A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS THEY ADVISED HER THAT THE REAR BRAKES AND ROTORS WERE IMPROPERLY INSTALLED AND WORN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,696. THE CURRENT MILEAGE WAS APPROXIMATELY 38,800. THE VIN WAS UNAVAILABLE. *TR...UPDATED 04/25/13 *BF UPDATED 05/24/2013 *JS

03/19/2013
Components: SERVICE BRAKES
Incident Date: 09/02/2011
Crash: No
Fire: No
Summary

I HAVE A 2010 DODGE GRAND CARAVAN, THAT I BOUGHT NEW IN JULY 2010. I HAVE 31,000 MILES AND HAD TO CHANGE THE BRAKES AND ROTORS 4 TIMES. DEALER CLAIMS FRONT END IS TO HEAVY. THEY SUPPOSEDLY HAVE PUT A "REVISED BRAKE PADS" BUT SAME THING IS STILL HAPPENING. CAR PULSATES REPEATEDLY WHEN I COME TO A STOP, ESPECIALLY IF I AM STOPPING AT THE END OF A HILL. I BOUGHT THIS CAR BECAUSE OF MY 2 SMALL CHILDREN AND THIS IS SOMETHING THAT NEEDS TO BE FIXED. *TR

02/27/2013
Components: SERVICE BRAKES
Incident Date: 11/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

DRIVING DOWN THE ROAD I SMELLED A BURNING SMELL COMING FROM MY VAN. I GOT OUT OF MY VAN AND DISCOVERED THAT THE SMELL WAS COMING FROM MY ROTOR . I TOOK IT TO THE DEALERSHIP AND THEY REPLACED MY CALIPERS AND ROTORS DUE TO A CALIPER STICKING ON THE VAN.I HAVE HAD NUMEROUS ISSUES WITH THE BRAKING SYSTEM.PULSATING OF BRAKES, CALIPERS STICKING, PREMATURE OF ROTORS. I HAVE HAD MY ROTORS REPLACED AT 7186 MILES, 15688 MILES AND 24,527 AND 39,435 MILES . *TR

02/27/2013
Components: SERVICE BRAKES
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX1AR******
Summary

WHEN PRESSING BRAKES THERE IS A REAL BAD PULSATING VIBRATION . THERE HAS BEEN NUMEROUS TIMES I FELT LIKE THE VAN WAS NOT GOING TO STOP PROPERLY WHICH COULD LEAD TO AN ACCIDENT. *TR

02/25/2013
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FIVE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,500.

02/23/2013
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 02/21/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

WHILE DRIVING IN SNOW IN ST LOUIS MO THERE WAS SMOKE STARTED TO COME FROM THE WINDOW SWITCH FOR THE REAR WINDOWS WE HAVE 4 OF THE 2010 DODGE CARAVAN IN OUR FLEET AND 2 OF THEM HAVE NOW HAVE SMOKED OR GOT ON FIRE DUE TO THE SWITCH FOR THE WINDOW I HAVE LOOKED AT THE SWITCH AND THE SWITCH IS MELTED AND THE WIRES ARE MELTED SMOKE PORE OUT FROM ALL POINTS ON THE DOOR ON ONE VAN AND THE OR THE VAN THAT WAS FIXED A FEW MONTHS AGO DID IT AGAIN AND THIS TIME FIRE BROKE OUT ON THE DOOR. *TR

02/21/2013
Components: AIR BAGS
Incident Date: 05/08/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

MAJOR FRONT END CRASH AIR BAG DID DEPLOY? $12,900 DAMAGE. MY SON WAS DIVING. ON 2/6/2013 ANOTHER FRONT END CRASH $10,500 DAMAGE AIR BAG DID NOT DEPLOY. I WAS DIVING, NOW I AM CONCERN. SENT A E-MAIL COMPLAINT TO DODGE? VERY GENERAL RESPONSE TO MY COMPLAINT, I COULD SEE THEIR WERE NOT CONCERNED. IS THIS A MAJOR PROBLEM FOR THE DODGE GRAND CARAVAN. I HAVE NO FAITH IN THIS VEHICLE ANYMORE. WHEN I GET THE VAN BACK, I WILL TRADE-IN FOR BETTER SAFER VAN. *TR

02/16/2013
Components: SERVICE BRAKES
Incident Date: 02/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

OWNS A 2010 DODGE GRAND CARAVAN. THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 30000. *TR

02/13/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DX2AR******
Summary

JAN 31, 2:00PM I PARKED THE VEHICLE TO PICK MY SON UP FROM PRE-SCHOOL. AFTER SECURING MY CHILDREN TO THEIR RESPECTIVE CAR SEATS, I BUCKLED MYSELF IN AND PROCEEDED TO START THE ENGINE, THE VEHICLE'S ENGINE WOULD NOT START. STRONG ELECTRICAL-SMELLING FUMES WERE EMITTED AND THE ETC LIGHT CAME ON. WE HAD THE VEHICLE TOWED TO A JEEP, DODGE, & CHRYSLER DEALERSHIP FOR SERVICING FOR 5 DAYS. THE SERVICE TECH INSISTED THAT NOTHING WAS DETECTED ASIDE FROM SLIGHT CORROSION IN THE BATTERY PLUGS, WHICH NEEDED TO BE REPLACED. WE DID WHAT WAS ADVISED AND TOOK OUR VEHICLE BACK ON FEB 6. FEB 13, 9:45AM AFTER MAKING A QUICK STOP AT A GROCERY STORE, THE SAME PROBLEM OCCURRED. THE VEHICLE ENGINE WOULD NOT START, BUT THE RADIO WAS COMING ON. I TURNED OFF THE VEHICLE AND PROCEEDED TO RESTART THE VEHICLE. ONCE AGAIN THE ETC LIGHT CAME ON AND THIS TIME, WHITE SMOKE WAS COMING OUT FROM UNDER THE HOOD. AFTER SEEING THE SMOKE, I QUICKLY TURNED OFF THE VEHICLE AND TOOK MY CHILD OUT. OUR VEHICLE IS NOW STRANDED IN THE PARKING LOT OF A GROCERY STORE WAITING TO BE TOWED TO THE SAME DEALERSHIP. *TR

02/11/2013
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

I WAS DRIVING DOWN THE EXPRESS WAY AT 75 MPH AND THE CAR COMPLETELY SHUT OFF. THE CAR DIED AND EVERYTHING SHUT OFF (LIGHTS, HEATING, ENGINE) I WAS ABLE TO COAST TO THE SIDE OF THE EXPRESS WAY. I CALMED MYSELF DOWN AND STARTED THE CAR UP AGAIN AND DROVE HOME. THE IGNITION RING RECALL WAS ALREADY REPLACED BACK IN 2011 BEFORE WE OWNED THE VAN. WE HAD A 2ND INCIDENT THAT HAPPENED ON FEBRUARY 6TH. THIS TIME I WAS DRIVING IN A PARKING LOT AND IT DIED AGAIN. I TURNED ON MY HAZARDS AND STARTED THE VAN AGAIN AND IT STARTED RIGHT UP. *TR

02/08/2013
Components: SERVICE BRAKES
Incident Date: 08/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

PROBLEM WITH BRAKES. REAR CALIPERS STICK CAUSING ROTORS TO OVERHEAT AND PADS TO WEAR PREMATURELY. DEALER FIXED FRONT BRAKES BECAUSE OF RECALL BUT WOULD NOT REPAIR REAR BRAKE PROBLEMS. CHRYSLER SHOULD BE MADE TO STAND BEHIND THEIR PRODUCT. *TR

01/29/2013
Components: SERVICE BRAKES
Incident Date: 10/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR BRAKES AND CALIPERS SEIZED AND OVERHEATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY NEEDED TO REPLACE THE REAR BRAKE PADS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 36,000.

01/14/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DXXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE CUT OFF WHILE DRIVING AT 70 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO THE SHOULDER WHERE IT WAS RESTARTED. THE VEHICLE WAS ABLE TO BE DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT WIN MODULE HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION). THE FAILURE AND THE CURRENT MILEAGE WAS 67,477. UPDATED 2/19/13 UPDATED 02/25/13 UPDATED 02/28/13 UPDATED 04/18/2017 *JS THE CONSUMER STATED AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO HAVE MECHANICAL PROBLEMS. THE DASHBOARD LIGHTS TO BE SERVICED WOULD TURN ON AND OFF. THE VAN OCCASIONALLY CUT OFF BUT WOULD START UP WITH THE TURN OF THE KEY. THE LIGHT INDICATORS WERE MALFUNCTION INDICATOR LIGHT. ELECTRONIC STABILITY LIGHT, AND THE ELECTRONIC THROTTLE CONTROL. THE WIN MODULE, BATTERY, STARTER, AND OXYGEN SENSORS WERE REPAIRED BY THE OWNER. THE CONSUMER REQUESTED TO BE ADVISED ON WHAT TO DO NEXT. UPDATED 06/19/2017*JS

01/11/2013
Components: TIRES,WHEELS
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

I WAS CHECKING THE TIRE PRESSURE AND THE VALVE STEM BROKE OFF IN MY HAND AND ALL THE AIR RAN OUT IN 10 SECONDS. I REMOVED THE FLAT TIRE AND TOOK IT TO A LOCAL DEALER AND THEY CHARGED ME 100.00. APPARENTLY THIS IS A COMMON PROBLEM FOR THESE VALVE STEMS WITH THE INTERNAL PRESSURE SENSORS AND I'M WORRIED ABOUT THE OTHER WHEELS DOING SIMILAR POSSIBLY WHILE DRIVING. *TR

12/28/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

DRIVING ON INTERSTATE I-90 WHEN I LOST POWER TO WIPERS,TURN SIGNALS,RADIO,POWER WINDOWS. I TOOK THE VAN BACK TO THE DODGE DEALER SINCE THEY HAD FIXED THE WIRELESS IGNITION MODULE UNDER A RECALL NOTICE IN AUGUST OF 2010. I WAS TOLD TO TOUCH THE KEY AND THE POWER WOULD RETURN WHICH IT DID DO.I WAS ALSO TOLD THAT THE PROBLEM OF THE KEY TURNING OFF THE ENGINE WAS FIXED UNDER THE RECALL BUT THEY NOW HAVE THIS PROBLEM. SINCE FIRST REPORTING THE PROBLEM IN OCTOBER THIS HAS OCCURRED MORE FREQUENTLY. *TR

12/26/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

WHEN DRIVING ON THE FREEWAY AT NIGHT THE HEADLIGHTS SUDDENLY SHUT OFF THEY WOULD NOT COME BACK ON, NEITHER THE HEADLIGHTS OR THE HIGH BEAMS WOULD WORK, I PUT THE HAZARD LIGHTS ON AND GOT OFF THE ROAD, AFTER THAT THE HEADLIGHTS BLINKED WHEN TURNED ON AND THEN WOULD NOT COME ON AT ALL, AFTER THAT THEY CAME ON AND THEN SHUT BACK OFF AGAIN WHILE DRIVING ON CITY STREETS, THE HEADLIGHTS TURN OFF WHILE DRIVING OR DO NOT TURN ON AT ALL. *TR

12/17/2012
Components: STRUCTURE,ENGINE
Incident Date: 04/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS OF WHEN ATTEMPTING A TURN, THE VEHICLE WOULD STALL WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH WAS UNABLE TO GENERATE A FAILURE CODE. THE DEALER ALSO TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER CLEANED THE FUEL RAIL SYSTEM AS A PRECAUTION HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO STALL WITHOUT WARNING. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,694 AND THE CURRENT MILEAGE WAS 41,000. UPDATED 01/29/13*LJ THE CONSUMER ALSO STATED THE PASSENGER REAR DOOR WAS REPAIRED FOUR TIMES. UPDATED 01/30/13

12/16/2012
Components: STEERING,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 12/06/2012
Crash: No
Fire: No
Summary

WHILE DRIVING AT 50MPH THE TRACTION LIGHT CAME ON AND THE VAN BECAME UNRESPONSIVE TO THE ACCELERATOR. WHILE THE VAN BEGAN TO SLOW THE POWER STEERING STOPPED WORKING MAKING IT HARD TO MANEUVER OFF THE ROAD, GOOD THING I WAS ON A RURAL ROAD. THIS IS EXTREMELY DANGEROUS!!! *TR

12/12/2012
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

WHILE DRIVING ENGINE SHUT DOWN AND I DID NOT KNOW IT UNTIL I REALIZED I DID NOT HAVE POWER STEERING OR BRAKES, WHILE CAR STILL ROLLING I RESTARTED VEHICLE. I RECEIVED LETTER NOTIFYING ME ON A RECALL REGARDING THIS PROBLEM. I BROUGHT CAR IN FOR REPAIR. JULY 19 I BROUGHT MY CAR IN FOR OIL CHANGE AND TOLD DEALER THAT AFTER RECALL REPAIR MY KEY GETS STUCK IN IGNITION AND CANT TURN CAR OFF UNLESS I PUT VEHICLE IN DRIVE AGAIN AND RESTART CAR AND AGAIN TRY TO SHUT OFF. DEALER SAID THEY NEEDED TO CHECK THE RECALL AND POSSIBLY REPLACE AGAIN. THEY SAID THEY WOULD INSPECT WIN MODULE AND REPOSITION FOR MORE KEY SUPPORT. AUGUST 15, 2012 VEHICLE STALLED AGAIN WHILE DRIVING. THIS IS GETTING DANGEROUS SINCE I HAVE 3 TODDLERS IN CAR WITH ME AT ALL TIMES - THE REASON FOR PURCHASING A MINI VAN. DEALER STATES THEY KNOW I HAVE BEEN THERE SEVERAL TIMES FOR SAME CONCERN BUT FOUND NO STORED OR ACTIVE CODES. THEY STATED IT MAY HAVE TO DO WITH NEEDING A SOFTWARE UPDATE AND UPDATED TO LATEST LEVEL. OCT 22,2012 BROUGHT VEHICLE IN AGAIN FOR 4TH TIME WITH VEHICLE STALLING WHILE DRIVING. DEALER DECIDED THEY WOULD KEEP MY VEHICLE AND GAVE ME A LOANER TO DRIVE HOME. THE STATED THEY NEEDED TO DUPLICATE IN ORDER TO FIX. AFTER DRIVING 237 MILES (WARRANTY OVER IN 6K MILES) AND CONTACTING CHRYSLER ON HOW TO HANDLE PROBLEM, THEY RE-INSTALLED THE SAFETY RECALL AGAIN. THE DEALER KEEPS DOING THE SAME RECALL OVER AND OVER WITH NO RESOLUTION TO THIS VERY SCARY STALLING PROBLEM. NOW DEC, MY KEY AGAIN DID NOT COME OUT OF IGNITION UNLESS I RESTARTED VEHICLE. DON'T KNOW WHERE TO TURN FOR FURTHER ASSISTANCE WITH GANLEY DODGE. *TR

12/11/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE CRUISE CONTROL ENGAGED AUTOMATICALLY AND CAUSED THE VEHICLE TO ACCELERATE TO HIGHER SPEEDS. THE CONTACT IMMEDIATELY DEPRESSED THE BRAKES AND THE CRUISE CONTROL DISENGAGED, SLOWING THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THEY ADVISED HIM THAT THE AFTERMARKET FLOOR MATS CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE MANUFACTURER WAS LATER CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,500. THE CURRENT MILEAGE WAS APPROXIMATELY 51,900. ..UPDATED 01/16/2013 *BF UPDATED01/25/2013 *JS

11/28/2012
Components: TIRES,WHEELS
Incident Date: 03/06/2012
Crash: No
Fire: No
Summary

1ST TIME: TIRE LIGHT ILLUMINATED. WHEN CHECKING THE AIR PRESSURE, THE VALVE STEM BROKE OFF MID WAY UP THE STEM EXPOSING THE VALVE ITSELF. WHEN ALL WAS SAID AND DONE IT COST APPROXIMATELY $150.00 TO REPLACE AND PROGRAM. 2ND TIME: CHECKING AIR PRESSURE BEFORE LEAVING FOR A LONG TRIP. I COULD VISUALLY SEE A TIRE WAS LOW ON PRESSURE (TIRE SQUATTING), LATER REMOVING THE CAP ON THE VALVE STEM I COULD SEE A DISTINCT WHAT I CALL WEAR RING NEAR WHERE THE CAP, WHEN INSTALLED, WOULD END ON THE STEM. AS THIS IS THE AREA THE PREVIOUS STEM BROKE, I SPRAYED THE STEM WITH SOAPY WATER AND CONFIRMED A SLOW LEAK FROM THIS WEAR RING. HAD THIS STEM REPLACED WITH A STANDARD SAFE VALVE STEM. THIS IS A VERY UNSAFE COMPONENT AND SHOULD BE RECALLED! THE FIRST OCCURRENCE TOOK THE TIRE ABOUT 20 SECONDS TO GO COMPLETELY FLAT. IF THIS WERE TO HAPPEN AT HIGHWAY SPEEDS WHILE LOADED DOWN WITH A FAMILY GOING ON VACATION, THIS COULD END UP WITH A LOT OF SERIOUS INJURIES IF NOT FATALITIES. I'M HAVING ALL STEMS REPLACED WITH THE TRADITIONAL STYLE UNTIL THE MANUFACTURER RECALLS AND PROVIDES AN ENVIRONMENTALLY TESTED REPLACEMENT. I CAN'T BELIEVE THIS TYPE OF SAFETY TESTING IS NOT ALL READY REQUIRED. *TR

11/19/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO VEHICLE SHUTDOWN WHILE DRIVING. *SMD SHORTLY AFTER THE VEHICLE WAS PURCHASED, THE VEHICLE WOULD FULLY SHUTDOWN; ENGINE OFF, RADIO OFF, POWER LOCKS DISABLED, WINDSHIELD WIPES OFF ETC. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, ONLY TO GET THE VEHICLE BACK, WITH THE PROBLEM STILL PRESENT. *JB

11/17/2012
Components: SERVICE BRAKES
Incident Date: 11/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

I BOUGHT MY USED DODGE GRAND CARAVAN 10 IN 2011. A FEW MONTHS AFTER I DID IT, THE CAR STARTED SHAKING REALLY BAD IN THE STEERING WHEEL WHEN I WAS BRAKING. I TOOK IT TO THE DEALERSHIP, AND INFORM THEM ABOUT THE ISSUE. THEY TOLD ME EVERYTHING WAS PERFECT, AND BRAKES WERE IN EXCELLENT CONDITION. (09/17/2012). TWO MONTHS LATER, THE REAR RIGHT BRAKE HAVE A CRACK. AND THE SOUND COMING FROM THE BACK IS HORRIBLE. I TOOK MY CAR AGAIN TODAY (11/17/12) AND THEY SAID, THIS CAR NEEDS TOTAL REPLACE OF ROTORS AND BRAKES. I WAS SURPRISED! I EXPLAINED THEM WHAT THEY TOLD ME LAST TIME, BUT THE GUY SAID " WELL, EVEN TODAY OR TWO MONTHS AGO, YOU HAVE TO CHANGE EVERYTHING BECAUSE THAT IS WHAT WE DO HERE." WHEN I TRIED TO TALK WITH THE MANAGER, HIS ASSISTANT TOLD ME THAT HE WAS NOT ABLE TO TALK TO ME, BECAUSE HE WAS AT LUNCH LITERALLY, HE SAID " THIS IS GOING TO TAKE A WHILE...." THEY COULD TELL ME BEFORE, AT LEAST WARNING ME ABOUT THIS, BUT I GUESS THEY DIDN'T EVEN CHECK MY CAR THE FIRST TIME. I DON'T DRIVE THIS CAR MORE THAT 20 MILES EVERYDAY, FOR THE BRAKES TO DAMAGED SO SEVERELY. I HAVE MY KIDS IN THIS CAR EVERYDAY. I AM SCARED NOW DRIVING THAT CAR. IT IS CRAZY SHAKING! THE BRAKES ARE TOTALLY DAMAGED AND THIS COULD BE FIXED PREVIOUSLY.... THIS HAS TO BE SERIOUSLY INVESTIGATED. PLEASE DON'T WAIT UNTIL SOMEBODY DIE BECAUSE OF THIS. I HAD FOUND THOUSANDS OF CASES LIKE THIS ALL OVER THE INTERNET AND WITH FRIENDS. DO SOMETHING ABOUT THIS!!!! *TR

11/16/2012
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 04/01/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE FRONT BRAKE PADS HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO VIBRATE ABNORMALLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL WHERE THE FRONT AND REAR ROTORS, AND BRAKE PADS WERE REPLACED. THE FAILURE RECURRED SEVERAL MONTHS LATER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DIAGNOSTIC WAS PERFORMED. THE FAILURE WAS LOCATED AS THE CD JOINT SEAL, WHICH FAILED AND CAUSED THE LUBRICANT TO COVER THE FRONT SUSPENSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 22 AND THE CURRENT MILEAGE WAS 24,165.

11/15/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5-30 MPH, THE VEHICLE WOULD STALL AND THE STEERING WHEEL WOULD SEIZE WITHOUT WARNING. THE CONTACT WOULD RESTART THE VEHICLE WITHOUT ANY ISSUES. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS LATER TAKEN TO A DEALER FOR DIAGNOSIS. AFTER TEST DRIVING THE VEHICLE, THE CONTACT WAS ADVISED THAT THE FUEL INJECTION SYSTEM COULD HAVE CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED BY CLEANING THE FUEL INJECTORS. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,500. THE CURRENT MILEAGE WAS APPROXIMATELY 40,000. UPDATED 12/14/12 *BF THE CONSUMER STATED WHEN THE ENGINE DIED, THE STEERING AND BRAKES WOULD DIE AS WELL. THE ENGINE HAD WHILE HALF THROUGH MAKING A LEFT TURN, TWICE BACKING OUT OF THE DRIVEWAY, AND TWICE GOING OVER A SPEED BUMP AT 12-15 MPH. UPDATED 12/19/2012 *JS

10/03/2012
Components: SERVICE BRAKES
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

I AM ON MY 3RD SET OF BRAKES AND THEY FAILED TO FUNCTION ON 10/2/12 AT 35MPH. CHRYSLER REFUSES TO REPLACE THE BRAKES AT NO CHARGE SINCE I AM OVER 36000 EVEN THOUGH THE DEALERS ARE REFUSING TO SHIP THE PIECES TO OUTSIDE COMPANIES AND I CANNOT AFFORD DEALERSHIP PRICES. *TR

10/03/2012
Components: STEERING,POWER TRAIN,SERVICE BRAKES
Incident Date: 09/23/2012
Crash: No
Fire: No
Vehicle Identification Number: AR425341******
Summary

I BOUGHT MY GRAND CARAVAN BRAND NEW. IT IS A 2010, I BOUGHT IN 2011. I HAVE HAD MULTIPLE ISSUES WITH IT. OVER THE WEEKEND, THE TRACTION CONTROL CAME ON (PERFECTLY DRY ROADS), THE CAR STALLED, I LOST POWER STEERING, AND IT WOULDN'T MOVE UNTIL I STOPPED, PUT THE CAR IN PARK, AND RESTARTED IT. THIS HAS HAPPENED FOUR TIMES NOW. I TOOK IT IN FOR SERVICE THIS MORNING. I WAS TOLD THEY WOULD RUN DIAGNOSTICS. IF THE DIAGNOSTICS SHOWED IT TO BE A POWERTRAIN ISSUE, IT WOULD BE COVERED. IF NOT, I WOULD HAVE TO PAY FOR DIAGNOSTICS. AFTER THEY RAN DIAGNOSTICS, THEY THINK IT IS THE PCM. HOWEVER, THEY WON'T FIX IT BECAUSE THEY CAN'T PROVE IT IS NOTHING ELSE OR DUPLICATE THE PROBLEM. THEY ALSO STILL CHARGED ME FOR THE DIAGNOSTICS BECAUSE THEY CAN'T SAY FOR 100% IT IS THE PCM. THEY TOLD ME I WOULD HAVE TO CONTINUE TO DRIVE THE CAR UNTIL IT HAPPENED REGULARLY AND I WOULD PROBABLY WRECK THE CAR IN THE PROCESS. I TOLD THEM TO EXPECT A LAWSUIT IF THAT HAPPENS. *TR

10/02/2012
Components: SERVICE BRAKES
Incident Date: 08/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D18AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED A VIBRATION IN THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN REPLACED THE FRONT BRAKE PADS AND ROTORS. THE FAILURE CONTINUED AFTER THE REPAIR. THE CONTACT NOTICED THE BRAKES WOULD HESITATE TO RESPOND WHEN THE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.

09/28/2012
Components: SERVICE BRAKES
Incident Date: 07/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

IN MAY I STARTED TO NOTICE SOME SHIMMYING WHEN I WOULD SLOW DOWN. THE LONGER I DROVE THE CAR, THE WORSE IT WOULD GET. I SPOKE TO MY NEIGHBOR IS A MECHANIC AT A CAR DEALERSHIP AND HE SAID IT WAS MY BRAKES. I HAD MY FRONT BRAKES REPLACED ON JULY 11TH UNDER THE RECALL. THE SHIMMYING WAS NOT AS BAD BUT STILL THERE. IT HAS PROGRESSIVELY GOTTEN WORSE. NOW AT 27,000 MY REAR BRAKES ARE BEING WORKED ON. I HAVE BEEN DRIVING FOR 18 YEARS AND HAVE NEVER HAD THIS TYPE OF BRAKE TROUBLE AND DO NOT FEEL I SHOULD BE HAVING IT ON A NEW CAR. *TR

09/26/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D17AR******
Summary

THE CAR SHIFTS HARD. WHEN FIRST STARTED IN THE MORNING IT RUINS UP HIGH PRM'S BEFORE THE CAR SHIFTS. THE CAR TRANSMISSION SOMETIMES FAILS TO ENGAGE WHEN I ATTEMPT TO PASS A CAR ON THE HIGHWAY OR WHEN I JUST WANT TO SPEED UP. THIS CAN HAPPEN WHEN I AM GOING 30 MPH OR 60 MPH. IT HAPPENS AT RANDOM TIMES. RECENTLY THE ELECTRICAL SYSTEM HAS STARTED ACTING UP. LAST WEEK WHEN I WENT INTO THE GROCERY STORE THE WINDOW WENT DOWN BY THEMSELVES WHILE I WAS IN THE STORE.(IT WAS RAINING OUT SO I AM SURE THE WINDOWS WERE UP WHEN I LOCKED THE DOORS TO GO INSIDE) THE DRIVER'S SIDE DOOR DOES NOT LOCK OR UNLOCK WITH THE REMOTE CONTROL. ALSO WHEN I GO TO EXIT THE CAR THE LOCK IS STICKING AND IT IS AT TIMES DIFFICULT TO OPEN THE DOOR. TODAY WHEN MY WIFE WENT OUT TO THE VAN THE CAR HAD UNLOCKED AND THE FRONT LIGHTS WERE ON. I RE-LOCKED THE CAR AND IT UNLOCKED ITSELF AGAIN. I HAVE HAD THE CAR INTO THE DEALERSHIP WHERE I PURCHASED NUMEROUS TIMES(5 OR 6) TO HAVE THE TRANSMISSION LOOKED AT BUT THEY DON'T GET AN"ERROR CODE" SO THEY SAY THERE IS NOTHING THAT CAN BE DONE. *TR

09/25/2012
Components: STRUCTURE
Incident Date: 09/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE AUTOMATIC DOORS HAD BECOME INOPERABLE. IN ADDITION, THE SENSORS FAILED AND COULD NOT DETECT WHEN AN OBJECT WAS BLOCKING THE DOOR TO PREVENT IT FROM CLOSING. AS A RESULT, A SMALL CHILD WAS INJURED AS THE SLIDING DOOR HAPHAZARDLY CLOSED ON A SMALL CHILD AND FAILED TO DETECT AN OBJECT IN THE DOOR'S PATH. THE DEALER WAS NOTIFIED OF THE ISSUE AND OFFERED NO ASSISTANCE FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

09/20/2012
Components: SERVICE BRAKES
Incident Date: 06/24/2011
Crash: No
Fire: No
Summary

I COMPLAINED OF PULSATING BRAKES AND GRINDING ON MY BRAKES. TOOK VEHICLE TO DEALERSHIP REPEATED TIMES. WAS TOLD IT WAS BRAKE DUST. ENDED UP BEING WARPED ROTORS. HAVE HAD BOTH THE FRONT AND REAR ROTORS REPLACED MULTIPLE TIMES. WITHIN 13 MONTHS. ROTORS NEED TO BE REPLACED AGAIN. DODGE HAS ADMITTED POOR DESIGN. ENDING UP REPLACING ROTORS EVERY 6 MONTHS. HAD A 2008 DODGE CARAVAN WITH SAME PROBLEM. *TR *JS

09/17/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/07/2012
Crash: No
Fire: No
Summary

MY VEHICLES IS HAVING STRANGE ELECTRICAL ISSUES. THE GAUGES MOVE ERRATICALLY, MY DASH LIGHTS AND HEAD LIGHTS FLICKER, MY RADIO AND AIR TURN OFF BY THEM SELVES. ALL THE WARNING LIGHT FLASH AND THE WARNING CHIME SOUNDS. ALL THESE THINGS HAPPEN WITHOUT WARNING. I CALLED THE DODGE DEALER AND THEY TOLD ME THAT IT SOUNDED LIKE THE TIPM. THIS COMPONENT HAS AFFECTED THOUSANDS AND THOUSANDS OF CARAVAN OWNERS. THEY QUOTED ME $900 PLUS DOLLARS TO GET FIX. THAT IS $900 PLUS DOLLARS THAT I DON'T HAVE. WITH THE NUMBERS OF INCIDENTS AND THE AMOUNT OF POTENTIAL DANGERS THAT THIS ISSUE PUTS THE COMMUNITY IN, I BELIEVE THAT THIS SHOULD BE A RECALL ISSUE. UNLIKE ME WHO HAS A FAMILY, AND I AM STILL AM MAKING PAYMENTS ON THE VEHICLE, A COSTLY REPAIR LIKE THIS THAT I CANT AFFORD, COULD BE AFFORDED BY DODGE TO RECALL IT. I MEAN THEY ARE A HUGE COMPANY. *TR

09/12/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

PRIOR TO 9/6/2012, ENGINE LIGHT CAME ON FOR WHAT THE DEALER SAID NO REASON. THEN ON 9/6/2012, VAN BROKE AND WOULD NOT START. IT APPEARED AS IF STUCK IN ALL GEARS AND I WAS TOLD THIS WAS AN ELECTRICAL PROBLEM. THERE IS A RECALL ON THIS TYPE/YEAR OF VAN FOR ELECTRICAL PROBLEMS, RECALL #11V139000;HOWEVER, NO RECALL SHOWS UP FOR MY VAN VIN #. I DON'T FEEL THIS VEHICLE IS SAFE. THE DEALER HAS HAD MY VEHICLE FOR A WEEK NOW ALONG WITH ANOTHER ONE SAME MAKE AND MODEL/YEAR THAT THEY ARE HAVING THE SAME ISSUE. THERE IS A DEFINITE PROBLEM WITH THIS MODEL VEHICLE. MY VEHICLE IS STILL NOT REPAIRED OR EXACT PROBLEM DIAGNOSED. YET, THEY EXPECT ME TO DRIVE IT AGAIN WHEN I GET IT BACK. THESE ELECTRICAL ISSUES NEED TO BE FURTHER EVALUATED. YES MY VAN WAS IN A PARKING LOT BUT THAT WAS LUCKY. PLEASE LOOK INTO THIS FURTHER. THE DEALER DON'T EVEN UNDERSTAND THE PROBLEM ON THESE 2 GRAND CARAVANS PER OUR LAST CONVERSATION WE HAD TODAY. *TR

09/11/2012
Components: ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE,TIRES
Incident Date: 09/10/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT 60 MPH, HIT A LARGE (APPROX 6 FEET X 4 FEET X 4 FEET) WOODEN SHIPPING CRATE. THE CRATE EXPLODED, AND A BOARD BECAME LODGED IN THE TIRE WELL AND ENGINE COMPARTMENT. I ALSO LOST POWER THE VEHICLE - THE WRECKER DRIVER ADVISED THAT THE BOARD APPEARED TO HAVE DISCONNECTED THE COMPUTER WIRES. THE CRATE HIT ON THE FRONT DRIVER FENDER. THE AIRBAGS DID NOT DEPLOY. I WOULD THINK HITTING SOMETHING THE SIZE OF THE FRONT END OF A CAR AT 60 MPH SHOULD SET OFF THE AIR BAGS. *TR

09/11/2012
Components: SERVICE BRAKES
Incident Date: 01/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX0AR******
Summary

ONLY 20K MILES AT THE TIME, THE FRONT BRAKES HAD TO BE REPLACE. THEY VIBRATE AND PULSE REAL BAD. THEY REPLACE THE BRAKES AND SIX MONTH INTO IT, THEY ARE PULSING AGAIN. THE BACK BRAKES PULSE ALSO. THE VAN HAS LESS THEN 30K AND THE BRAKES SHOULD NOT BE BAD. *TR

09/09/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

I HAVE A 2010 DODGE CARAVAN THE FIRST ISSUE WAS THE TRANSMISSIONS TOOK IT TO A DEALER WHO CHECKED IT AND SAID THE PROBLEM WAS IN THE COMPUTER DID AN UPGRADE CORRECTED SOME OF THE PROBLEM STILL HAVING PROBLEMS WITH IT SHIFTING THE SECOND ISSUE WAS THE IGNITION SWITCH WHICH I TOOK IT IN DUE TO A RECALL I RECEIVED BOUGHT THE VEHICLE USED SO THE RECALL HAD NO BEEN DONE AFTER RECALL WAS COMPLETED NOW HAVING TROUBLE WITH HEAD LIGHTS NEVER HAD A PROBLEM UNTIL SWITCH WAS CHANGED WHEN WE GOT IT BACK NOTICED THAT WHEN KEY WAS IN HEAD LIGHTS CAME ON THIS VEHICLE DOES NOT HAVE DRIVING ON AUTO HEAD LIGHTS ACCORDING TO PAPERWORK I HAVE SHORTLY THERE AFTER WHEN TURNING ON THE HEADLIGHTS THEY FLASH A COUPLE TIMES AND GO OFF UNABLE TO GET THEM TO COME BACK ON NOW THE LIGHTS COME ON WHEN EVER AND GO BACK OFF WILL NOT DO ANYTHING UNLESS A KEN IS IN THE IGNITION AND THEN JUST FLASH ONCE AND GO BACK OFF TOOK IT TO THE DEALER WHO IN THEIR WORDS AFTER CHECKING THOUGHT THE TIP WAS BAD AND WANTED $900.00 WITH NO GUARANTEE THAT WOULD FIX IT I SEE A LOT OF COMPLAINTS FROM OWNERS WHILE DOING RESEARCH TO TRY AND FIX MY PROBLEM ABOUT OTHER VEHICLES WITH SAME FROM 1999 TO PRESENT IT APPEARS TO ME DODGE HAS A PROBLEM THEY ARE NOT FIXING MAYBE THEY NEED MORE BAIL OUT MONEY. *TR

09/05/2012
Components: SERVICE BRAKES
Incident Date: 08/13/2009
Crash: No
Fire: No
Summary

I PURCHASED A 2010 DODGE CARAVAN IN APRIL OF 2010 WITH 19 MILES ON IT. IN AUGUST WITH ONLY APROX 7300 MILES I HAD THE REAR ROTORS REPLACED, BECAUSE THEY WERE TOO BAD TO TURN. I ALSO COMPLAINED ABOUT THE SLIDING DOORS RUBBING FENDERS. IN OCTOBER WITH 11000 MILES I PLACED THE VAN BACK IN SHOP FOR DOORS RUBBING FENDER AND REAR ROTORS. AT THIS THEY TURNED THE ROTORS AND BUFFED OUT FENDERS. IN DECEMBER BRAKE CALIPERS WERE STICKING SO THEY PUT A ADAPTER ON THE CALIPERS THAT WAS SUPPOSED TO KEEP THE BRAKES FROM STICKING. IN MAY WITH 19000 MILES I HAD THE VAN IN SHOP FOR FRONT BRAKES AND ROTORS (RECALL). WHILE IN SHOP THEY CHECKED THE REAR AND FOUND REAR ROTORS WERE BAD AGAIN, AT MY COST OF 300.00. HAD THE CAR INSPECTED WITH ONLY 2,000 MILES ON THE NEW REAR ROTORS AND FOUND THEY HAVE HOTSPOTS ON THEM ALREADY. THE MECHANIC SUGGESTED I HAVE THE REAR ROTORS REPLACED AGAIN BEFORE THE 12,000 MILES ARE UP. HE SAID THERE ARE ALREADY HOTSPOTS ON THE REAR.I WILL BE PUTTING MY 2010 DODGE CARAVAN IN SHOP AGAIN WITH 23,500 MILES FOR REAR ROTORS AND RATTLE NOISE IN REAR. I AM SICK OF THIS, I HONESTLY THINK CHRYSLER IS A JOKE. 7300,11000,19000, AND NOW 23500. WHAT IS IT GOING TO TAKE TO GET THIS PROBLEM FIXED? I AM NOT SURE THESE PEOPLE CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. THEY REPLACED MY ROTORS ON THE REAR AGAIN. I FILED A CLAIM AND CHRYSLER OFFERED $2500. WHAT A SLAP IN THE FACE. I WISH THERE WAS MORE WE COULD DO. PLEASE LET ME KNOW>> *TR

09/04/2012
Components: POWER TRAIN
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE POWER SPORADICALLY. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED AFTER THE VEHICLE FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS THE CENTRAL COMPUTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO LODGED A COMPLAINT FOR THE CONTACT. THE FAILURE AND THE CURRENT MILEAGE WAS 44,000.

08/31/2012
Components: SERVICE BRAKES
Incident Date: 04/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE BRAKES WERE DEPRESSED AND THE VEHICLE VIBRATED ABNORMALLY. IN ADDITION, THE VEHICLE FAILED TO STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 45,000.

08/24/2012
Components: ENGINE
Incident Date: 08/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

DRIVING ON INTERSTATE HWY AT APPROX 60 MPH WHEN THE VEHICLE/ENGINE TURNED OFF. GOT TO SHOULDER OF HWY AND WAS ABLE TO RESTART THE VEHICLE. *TR

08/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

AFTER APPROXIMATELY 30 MINUTES OF OPERATION AT 50MPH MY ENTIRE DASH LIGHT WARNING SYSTEM LIGHT UP & THEN WENT DARK. THE VEHICLE ENGINE DIED. AS I WAS SLOWLY COASTING TO A STOP, THE LIGHTS & VEHICLE SPONTANEOUSLY CAME BACK ON & RESUMED NORMAL OPERATION. A CHECK OF THE DIAGNOSTIC CODES RECORDED NO INCIDENT & I CANNOT RECREATE THE FAILURE. ABOUT 2 WEEKS AFTER THAT INCIDENT, I STARTED MY ENGINE, BEGAN TO REVERSE OUT OF A PARKING SPOT, WHEN THE A/C UNIT STOPPED BLOWING & LIGHTS WENT OUT, CLOCK & DASH WENT DARK. I PULLED BACK INTO THE SPOT, PARKED, TURNED OFF THE IGNITION & RESTARTED THE VEHICLE, AND THE A/C, RADIO, PANEL HAS WORKED FINE EVER SINCE. STILL NO CODES REPORTED DURING A DIAGNOSTIC. SOMEONE IS GOING TO GET KILLED DRIVING THE 2010 DODGE GRAND CARAVAN! ALL THE WHILE, THE MANUFACTURE DENIES THAT THERE IS A PROBLEM WITH THEIR VEHICLES. I PURCHASED THIS VEHICLE NEW, THIS ISN'T THE FIRST TIME I'VE HAD PROBLEMS WITH THIS VEHICLE. I AM FASTIDIOUS ABOUT SERVICE & MAINTENANCE OF MY VEHICLE, AND HAVE THE RECEIPTS TO PROVE IT. *TR

07/18/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX9AR******
Summary

OUR 2010 DODGE GRAND CARAVAN MINIVAN, HAS BEEN FOR THE PAST 6 MONTHS BEEN STALLING SPORADICALLY. TODAY, IT CAME TO A HEAD. WE WERE 45 MINUTES NORTH OF OUR HOUSE AND HEADING HOME. 10 MINUTES OF DRIVING TO GET TO THE FREEWAY AND 20 MINUTES ON THE FREEWAY, IN THE CENTER LANE, 3 LANES WIDE, POURING OUTSIDE, IT IS 8:50PM, AND LIGHTENING OUT AS WELL. OUR MINIVAN JUST DIED ON THE FREEWAY, WITH A FAIR AMOUNT OF TRAFFIC. WE WERE ABLE TO PULL OVER QUICKLY AS THE MINIVAN SHOOK TO A HALT, WE WERE GOING 70 MILES PER HOUR. YESTERDAY, WHEN I TRIED STARTING IT DIED RIGHT AWAY, TWICE. THE DEALERSHIP KNOWS ABOUT THIS AS THEY SEE THE MINIVAN FOR THIS ABOUT EVERY MONTH, AND THEY ALWAYS SAY NOTHING COMES UP ON THE COMPUTER, NOTHING IS WRONG WITH IT. I HAVE COMPLAINED TO CHRYSLER ABOUT THIS. THEY SAY IT IS BECAUSE IT HAPPENS RIGHT AFTER WE HAVE FILLED UP WITH GAS. WELL, WE DIDN'T JUST FILL UP WITH GAS TODAY, AND HAVE ONLY A HALF TANK OF GAS, WHEN THIS HAPPENED. OUT OF THE COUNTLESS TIMES THIS HAS DIED ON US, IT HAS ONLY DIED 2 TIMES AFTER FILLING UP. THERE IS NO RHYME OR REASON WHEN THIS HAPPENS, CAN BE MORNING OR AFTERNOON, WE RARELY DRIVE IN THE EVENING. COLD OR HOT DAYS. CHRYSLER HAS SAID THAT THIS ISSUE IS RELATED TO THE NEW KEY, AND RECALLED IT, WELL WE HAVE HAD THAT CHANGED AT LEAST 3 TIMES ALREADY. *TR

07/16/2012
Components: ENGINE
Incident Date: 07/07/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND ATTEMPTING A U-TURN, SHE NOTICED FIRE COMING FROM THE FRONT END OF HER VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NOT TAKEN THE TO DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 86,405.

07/15/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

WE HAD OUR IGNITION REPAIRED 2 TIMES ALREADY. ONCE BECAUSE THE IGNITION SHUT OFF THE ENGINE AT 60 MILES PER HOUR. THEN AGAIN FOR THE RECALL FOR THE IGNITION MODULAR THAT WAS WHY THE ENGINE WAS GETTING SHUT OFF BY THE IGNITION AND NOW THE KEY WILL NOT COME OUT OF THE IGNITION. WE TOOK THE VAN TO THE DEALERSHIP AND EXPLAINED THAT THE KEY WILL NOT COME OUT UNLESS WE PLAY WITH TURNING ON AND OFF THE VAN, PUTTING IT IN REVERSE THEN FORWARD, OUT OF PARK INTO DRIVE AND WASTING A LOT OF TIME AND GAS JUST TO GET IT TO COME OUT. THE SERVICE TECH SAID FIRST THE KEY WAS INTO TOO LOOSE BEFORE THE RECALL AND NOW IT IS IN TOO TIGHT AFTER THE RECALL PART WAS PUT IN. SO AFTER DRIVING 100 MILES FOR SERVICE WE ARE TOLD MAKE SURE TO PUT THE VAN IN PARK AND THE KEY SHOULD COME OUT. WELL IT DOES NOT. NOTHING SHOWS UP ON THEIR COMPUTERS SO THEY WILL NOT FIX THE PROBLEM. THE KEY WILL NOT TURN OFF THE ENGINE SO IF THE KEY IS LEFT IN THE BATTERY COULD GO DEAD. I HAVE TO GO THROUGH OFF AND ON, DRIVE, REVERSE TO GET THE KEY OUT. I AM AFRAID THAT THE IGNITION PROBLEM COULD TURN THE ENGINE OFF AGAIN AT 60 MILES AN HOUR. NO ONE IS HELPING US BECAUSE, IN MY OPINION, THIS IS THE THIRD REPAIR ON THE IGNITION, MAKING THE VAN A LEMON. SO THIS IS WHY WE GOT NO RECEIPT OF SERVICE FOR THE TECH TELLING US TO PUT THE VAN IN PARK. MY HUSBAND WAS A STATE TROOPER AND TAUGHT DEFENSIVE DRIVING CLASSES AT THE POLICE ACADEMY. I HAVE BEEN DRIVING FOR 45 YEARS. SO WE BOTH KNOW HOW TO PUT THE VAN IN PARK AND HOW TO REMOVE A KEY FROM AN IGNITION. CHRYSLER HAS NOT RESPONDED TO OUR COMPLAINT. *TR

07/06/2012
Components: TIRES,WHEELS
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TWICE IN THE PAST TWO MONTHS THE ALUMINUM VALVE STEMS THAT HOLD THE TPMS SENSORS ON OUR GRAND CARAVAN HAVE BROKEN OFF. 1ST INCIDENT IN APRIL WHILE VEHICLE WAS PARKED IN DRIVEWAY AND SECOND WHILE MY WIFE AND CHILDREN, AGE 5 AND 4 YEARS, WERE TRAVELING AT HIGHWAY SPEEDS. THE SECOND INCIDENT STRANDED MY WIFE AND CHILDREN IN 100+ DEGREE F HEAT FOR CLOSE TO AN HOUR WHILE THEY HAD TO WAIT FOR AAA TO ARRIVE AND CHANGE THE SPARE FOR THEM. THANKFULLY IT WAS A REAR TIRE THAT BLEW OUT AND NOT A FRONT. COULD HAVE ENDED MUCH WORSE. UPON INSPECTION NOTICED THAT TIRE SIDEWALL HAD EXCESSIVE WEAR FROM LOOSING AIR AT HIGHWAY SPEEDS AND BEING DRIVEN TO SAFE STOPPING POSITION. DECIDED TO GO AHEAD AND PURCHASE FOUR NEW TIRES BECAUSE WIFE AND CHILDREN WILL BE TAKING AN EXTENDED DRIVING TRIP SOON. NOTICED THAT THE 2011 AND 2012 MODELS NOW HAVE THE MUCH MORE RELIABLE RUBBER VALVE STEMS AND SENSORS INSTEAD OF THE FAILING ALUMINUM STEMS. A LITTLE RESEARCH SHOWS THAT THEY WILL INTERCHANGE DIRECTLY. ASKED DEALER IF THEY WOULD REPLACE ALL FOUR WITH MORE RELIABLE STEM AT TIME OF TIRE CHANGE. SAID YES, BUT ONLY IF I PAY FOR THEM. AMOUNT? CLOSE TO $400.00 WHY SHOULD THE CUSTOMER PAY FOR A PART THAT IS POORLY DESIGNED AND KNOWN FOR FAILURE. A LITTLE RESEARCH OF THE NHTSA WEBSITE FOR MULTIPLE MODEL YEARS OF DODGE AND CHRYSLER VEHICLE SHOWS THAT THIS HAS BEEN AN ISSUE FOR A NUMBER OF YEARS NOW AND HAS AMASSED A LARGE NUMBER OF COMPLAINTS. ARE WE JUST WAITING UNTIL SOME PERSON GETS SERIOUSLY INJURED OR KILLED BEFORE THIS GETS ADDRESSED? LUCKILY MY WIFE AND CHILDREN WERE NOT INJURED, I JUST HOPE EVERYONE ELSE IS JUST AS LUCKY. *TR

06/30/2012
Components: SERVICE BRAKES
Incident Date: 06/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D13AR******
Summary

I WAS DRIVING AND THE REAR BRAKES SEIZED. I PULLED INTO MY DRIVEWAY AND THEY WERE BURNING. I HAD COMPLAINED TO THE DEALER 2 MONTHS PRIOR THAT I THOUGHT SOMETHING WAS WRONG WITH THE BRAKES. I HAD A LOT OF PULSING IN THE STEERING WHEEL AND DIDN'T FEEL LIKE I COULD STOP QUICK ENOUGH. THEY SAID EVERYTHING WAS OKAY. AFTER THE BRAKES SEIZED ON 6/28/12, I TOOK IT TO THE DEALER AND THEY SAID THE REAR BRAKES WERE ALL CORRODED. THE ROTORS, BRAKE PADS AND CLIPS HAD TO BE ALL REPLACED. MONTHS AGO, DODGE HAD PUT AN ADDITIONAL WARRANTY ON THE FRONT BRAKES FOR THIS VERY REASON (PRE-MATURE CORROSION) INSTEAD OF DOING A RECALL. BUT THE BACK BRAKES WERE NOT COVERED. I SEARCHED THE INTERNET AND OTHER PEOPLE HAVE HAD THE SAME EXPERIENCE WITH CORRODED REAR BRAKES SEIZING AT LOW MILEAGE. PLEASE LOOK IT IN THIS. I DIDN'T EXPECT SOMETHING LIKE TO HAPPEN ON A VEHICLE WITH RELATIVELY LOW MILEAGE. *TR

06/29/2012
Components: SERVICE BRAKES
Incident Date: 06/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR A ROUTINE BRAKE CHANGE. LESS THAN A MONTH LATER WHILE DRIVING 20 MPH, THE BRAKES NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT HE NEEDED TO REPLACE THE BRAKES AND THE ROTORS. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED LESS THAN A MONTH LATER. THE MANUFACTURER WAS NOT CONTACTED. UPDATED 08/01/12*LJ THE CONSUMER STATED HE PROBLEMS WITH THE BRKAES PULLIN AND SHAKING AS WELL AS THE STEERING WHEEL VIBRATING, AS WELL AS THE ENTIRE VEHICLE. THE ROTORS WARPED AND THE PADS WERE CRACKED. UPDATED 08/02/12

06/18/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

THE WINDSHIELD WIPERS CAME ON BUT WOULD NOT TURN OFF. THE WINDOWS WOULD NOT WORK, THE CONTROL PANEL WOULD NOT REGISTER. ALL WARNING LIGHTS LIT UP. THE POSSIBLE COMPLICATIONS ARE MULTIPLE. THE VEHICLE IS CONSIDERED UNSAFE TO OPERATE BY THE OWNERS. *TR

06/18/2012
Components: SERVICE BRAKES
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING, THE BRAKE DISTANCE HAD INCREASED AND THE TIRES WERE NOT STABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE BRAKE PAD AND ROTORS WERE WORN PREMATURELY. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PARTS NEEDED FOR REPAIR WERE NOT AVAILABLE AND THE DEALER DID NOT HAVE AN ESTIMATED DATE OF WHEN THE PART WOULD BECOME AVAILABLE FOR THE REPAIR. THE FAILURE AND THE CURRENT MILEAGE WAS 33,447.

06/07/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS,SERVICE BRAKES
Incident Date: 06/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

REAR PASSENGER WHEEL GETS EXTREMELY HOT WHILE DRIVING. IT APPEARS THAT THE CALIPER MAY BE LOCKING UP. THE REAR WHEEL ON THE DRIVER SIDE ALSO MAKES A HIGH PITCHED WHINE, WHICH IS INTERMITTENT AND USUALLY GOES AWAY BY TAPPING THE BRAKE PEDAL. WE TOOK IT TO THE DEALER AND THEY SAID WE NEEDED A REAR BRAKE JOB. HOWEVER, I BELIEVE THIS IS DUE TO DEFECTIVE CALIPERS WHICH ARE NOT RELEASING THE PADS FROM THE ROTORS. THE REAR BRAKES ON EVERY CAR I HAVE OWNED ALWAYS LAST SIGNIFICANTLY LONGER THAN THE FRONT. THE FACT THAT THE REAR PADS ARE WORN EXCESSIVELY WHILE FRONT ARE NOT INDICATES A DEFECT IN THE REAR BRAKE ASSEMBLY. THE IGNITION WAS REPAIRED AS PART OF A RECALL. HOWEVER, AFTER STARTING THE CAR, THE KEY DOES NOT RETURN TO THE "ON" POSITION. THIS ALLOWS THE CAR TO RUN AND BE DRIVEN, HOWEVER NONE OF MY LIGHTS OR DIRECTIONALS WORK. I CAN WIGGLE THE KEY TO GET IT INTO THE CORRECT POSITION, BUT SOMETIMES IT IS NOT OBVIOUS THAT THE KEY IS IN THE WRONG POSITION. THIS RESULTS IN ME DRIVING WITHOUT HEADLIGHTS IN THE RAIN AND THINKING THAT I AM SIGNALING PROPERLY IN TURNS WHEN IN FACT EVERYTHING IS OFF. *JS

05/25/2012
Components: SEATS
Incident Date: 12/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

VEHICLE HAS AN ELDORADO AMERIVAN 14" LOWERED FLOOR CONVERSION. THE FRONT DRIVER AND PASSENGER SEATS INCLUDING LOWERED FLOOR SEAT BASES WOULD NOT STAY LOCKED TO THE FLOOR SECUREMENT SYSTEM. SLIGHT PRESSURE APPLIED TO BOTH WOULD CAUSE THEM TO BECOME UNLOCKED FROM THE VEHICLE FLOOR. FAMILY DROVE AROUND WITH THIS DEFICIENCY IN THE DRIVER SEAT FOR APPROXIMATELY ONE MONTH BEFORE NOTICING. FRONT PASSENGER SEAT HAD BEEN REMOVED TO ALLOW FOR AN OCCUPIED WHEELCHAIR POSITION. *TR

05/24/2012
Components: POWER TRAIN
Incident Date: 05/16/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN3D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND LEFT IDLE WITH THE ENGINE RUNNING AND THE AIR CONDITIONER ACTIVATED. THE VEHICLE ROLLED BACKWARD AND CRASHED INTO A TREE. THE DRIVER WAS ABLE TO ENTER THE VEHICLE AND SHIFTED TO DRIVE. THE VEHICLE RESUMED WITH NORMAL OPERATION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DAMAGED BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS 19,050.

05/21/2012
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA RECALL CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, AFTER THE REPAIR WAS PERFORMED THE IGNITION KEY FRACTURED WHEN INSERTED INTO THE IGNITION CYLINDER. THE FAILURE OCCURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 07/06/12 *BF UPDATED 07/12/12.*JB

05/11/2012
Components: TIRES
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

AFTER GETTING A FLAT TIRE, TOOK CAR TO A TIRE SHOP. FOUND NO PROBLEM WITH THE TIRE. THE SHOP SHOWED ME THE WHEEL SENSOR TRANSMITTER THAT WAS COMPLETELY CORRODED. THE NUT HOLDING IT IN PLACE HAD DISINTEGRATED, CAUSING THE TIRE TO ABRUPTLY LOSE ALL AIR. CAR HAS ONLY 23,500 MILES ON IT AND HAS BEEN IN USE FOR 2 YEARS AND 4 MONTHS. I ALSO BELIEVE SOMETHING SIMILAR HAPPENED TO ONE OF THE FRONT TIRES AT 17,000 MILES, DUE TO CONSTANT LOW TIRE PRESSURE, EVEN AFTER REPLACING THE TIRES. BUT THAT WAS HANDLED AT THE DEALERSHIP AND I WAS NOT GIVEN THE PART. *TR

04/30/2012
Components: EXTERIOR LIGHTING
Incident Date: 04/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS FAILED AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS LOCATED AT THE HEADLIGHT MODULE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE HEADLIGHT MODULE WAS ON BACK ORDER.THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 50,000. UPDATED 08-30-12 *BF THE CONSUMER CAN NOT DRIVE AT NIGHT OR IN THE RAIN. UPDATED 08/31/2012 *JS

03/16/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE POWER LOCK SYSTEM MALFUNCTIONED ON THE REAR DRIVER'S SIDE SLIDING DOOR. AS A RESULT, THE DOOR WOULD NOT LOCK WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR USING THE KEY FOB. THE CONTACT STATED THAT THE DOOR WOULD UNLOCK, BUT IT WOULD NOT LOCK. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS STATED THAT THERE WAS A DEFECT IN THE SOFTWARE AND THE SOFTWARE NEEDED TO BE UPGRADED. THE FAILURE MILEAGE WAS 56,000.

03/15/2012
Components: POWER TRAIN
Incident Date: 03/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D11AR******
Summary

SHIFTER KNOB FELL OFF WHILE PARKING. THERE HAS BEEN OTHER ISSUES. WHEN I START THE CAR IF WILL TURN OFF BY IT SELF. WE BOUGHT THE CAR JUNE 2011 AND 3 MONTHS LATER AT 40K MILES THE ROTORS STARTED GOING OUT. I'VE RESEARCH THESE ISSUES AND THEY SO SP COMMON THAT IT IS EXTREMELY UNCOMFORTABLE EVEN OWNING IT. *TR

03/07/2012
Components: TIRES
Incident Date: 02/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

VALVE STEM BROKE OFF TWO TIME [2] ON SEPARATE OCCASIONS, CAUSED TIRES TO LOSE AIR QUICKLY, AND RESULTED IN TIRE FAILURE AND A LOSS-OF-CONTROL, CAR CRASHED INTO CURB, NO DAMAGE TO CAR OR PERSON. *TR

03/07/2012
Components: TIRES
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

VALVE STEM BROKE OFF OF TIRE WHEN SERVICE STATION WAS CHANGING OIL AND HAD TO BE REPLACED, 3RD TIME IT HAS HAPPENED TO THIS VEHICLE: PRESSURE MONITORING AND REGULATING SYSTEMS . *TR

03/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

WHILE DRIVING 40 MILES AN HOUR ON A CITY HIGHWAY A WARNING BEEP OCCURRED AND THE ELC & ESP LIGHTS CAME ON. THE SPEED DROPPED TO 10 MILES PER HOUR, I DROVE THE BACK WAYS HOME AT NO MORE THAN 10 MILES PER HOUR. SUDDENLY IT KICKED BACK IN AND DROVE NORMALLY. UPON TURNING IT OFF AND BACK ON THE LIGHTS ARE OFF AND SEEMS TO BE RUNNING PROPERLY. HAVING IT TOWED TO DODGE DEALERSHIP IN THE MORNING TO HAVE IT CHECKED OUT. *TR

03/01/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHEN DRIVING AT VARIOUS SPEEDS. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC WHICH LOCATED SEVERAL FAILURE CODES. THE DEALER RESET THE VEHICLE KEY CODES. THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE WHILE DRIVING AT ANY SPEED. THE FAILURE AND THE CURRENT MILEAGE WAS 33,148.

02/27/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) AND WAS REPAIRED. AFTER THE REPAIR THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH WHEN HE NOTICED THAT THE ELECTRONIC FUNCTIONS OF THE VEHICLE FAILED. THE VEHICLE DID NOT STALL BUT THE TURN SIGNALS AND THE INSTRUMENT PANEL LIGHTS WOULD NOT ILLUMINATE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

02/16/2012
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 02/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX4AR******
Summary

SINCE WE HAD THE ELECTRICAL RECALL 11V139000. WE HAVE 3 PROBLEMS SINCE THE RECALL. . FIRST. THE RADIO WOULD NOT WORK AND NOT TURN OFF. IT WAS JUST STUCK ON THE "ACCEPT DISPLAY. THE DEALER FIXED THAT AND SAID THAT IT WAS RELATED TO THE RECALL. THIS PAST WEEK WE HAD TWO FAILURES. THE FIRST FAILURE, THE WIPERS WOULD NOT TURN OFF, HEATED SEATS DID NOT WORK, TURN SIGNALS DIDN'T WORK AND THE STEERING WHEEL CONTROLS DIDN'T RESPOND. THE DEALER FIXED THAT AND SAID THAT THERE WAS MOISTURE IN THE HEATED SEATS ELEMENT. LAST NIGHT, THE RADIO AND THE STEERING WHEEL CONTROLS STOPPED RESPONDING WE HAVE TO BRING THE VAN IN AGAIN TODAY. TWO MALFUNCTIONS IN LESS THAN A WEEK NOT GOOD. *TR

02/14/2012
Components: TIRES,WHEELS
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

THIS CAR IS A 2010 DODGE CARAVAN. I HAVE HAD 2 VALVE STEMS FAIL EXPLOSIVELY. IT OCCURS AROUND WHERE THE VALVE CORE IS SCREWED DOWN. IT APPEARS THE THREADED VALVE STEM JUST CRACKS OFF ABOUT THE LEVEL OF THE BOTTOM OF THE VALVE STEM . BOTH TIMES I WAS SITTING STILL WHEN IT HAPPENED. LUCKY! I DON'T KNOW HOW WIDE SPREAD THIS PROBLEM IS BUT IF HTTP://USNEWS.RANKINGSANDREVIEWS.COM/CARS-TRUCKS/DAILY-NEWS/080905-TIRE-VALVE-STEM-RECALL-COULD-AFFECT-30-MILLION-CARS/ IS AN EXAMPLE, THE PROBLEM IS WIDESPREAD AND GETTING WORSE. I THINK THAT IS BEYOND TIME FOR YOUR AGENCY TO GET VERY INVOLVED. THE COMPANY I PURCHASED THIS AUTO FROM DOESN'T APPEAR TO BE VERY EAGER TO REPLACE THESE DEFECTIVE PARTS. YOUR TIMELY RESPONSE IS REQUIRED. *TR

02/07/2012
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 01/06/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 20 TO 35 MPH, THE BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRUCK HEAD ON. THE FRONT DRIVER'S AIR BAG DID NOT DEPLOY. THE CONTACT SUFFERED INJURIES TO THE NECK AND BACK DURING THE CRASH. THE MANUFACTURER INVESTIGATED THE FAILURE AND CONCLUDED THAT THE AIR BAG DID NOT DEPLOY BECAUSE THE VEHICLE ABSORBED THE IMPACT OF THE CRASH. IT WAS ALSO DETERMINED THAT THE AIR BAG FAILURE WAS NOT DUE TO ANY KNOWN ISSUES. THE FAILURE AND THE CURRENT MILEAGES WERE 56,000. UPDATED 05/01/12*LJ UPDATED 06/14/2012 *JS

02/06/2012
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 01/10/2012
Crash: No
Fire: No
Summary

ELECTRONIC THROTTLE CONTROL LIGHT COMES ON PERIODICALLY, CAUSING INCONSISTENT, POOR OR NON-EXISTENT THROTTLE RESPONSE. TRACTION CONTROL LIGHT MAY ALSO LIGHT UP. RESTARTING THE VEHICLE USUALLY MAKES THE PROBLEM GO AWAY, BUT THIS IS NOT AN ACCEPTABLE SOLUTION. OCCASIONALLY, WITH THE ETC LIGHT ON, THROTTLE RESPONSE DOES NOT OCCUR AT ALL, WHICH IS HAZARDOUS IN TRAFFIC. *TR

02/01/2012
Components: TIRES
Incident Date: 01/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

I PURCHASED A SET (4) GOODYEAR ASSURANCE FUEL MAX TIRES THAT WERE INSTALLED IN AUGUST 2011 ON A 2010 DODGE CARAVAN SE. AFTER DRIVING LESS THAN 25000 MILES ON THEM IN JUST UNDER 6 MONTHS THE DRIVER SIDE FRONT TIRE FAILED IN A SNOW STORM. THERE WERE NO SIGNS OF A PUNCTURE IN THE TREAD NOR DID I HIT A POTHOLE. UNFORTUNATELY, THE TIRE SIDEWALLS SHREDDED BECAUSE I HAD TO DRIVE A DISTANCE TO GET TO A SAFER PLACE TO PULL OVER. BEFORE HAVING THE TIRE REPLACED BY GOODYEAR, WHICH I HAD TO PAY FOR, I HAD THE DAMAGED TIRE INSPECTED BY THE SERVICE DEPARTMENT AT A LOCAL DODGE DEALER. LESS THAN 2 WEEKS LATER, THE REAR TIRE ON THE DRIVER SIDE FAILED. THE WEATHER WAS NOT A FACTOR AS IT WAS UNSEASONABLY WARM IN OHIO FOR JANUARY. AGAIN, THERE APPEARS TO BE NO SIGNS OF PUNCTURE DAMAGE OR OTHER TREAD DAMAGE. I ROTATE MY TIRES EVERY OTHER OIL CHANGE WHICH DUE TO THE AMOUNT OF MILES I DRIVE IS USUALLY CLOSE TO EVERY OTHER MONTH FOR THE ROTATION. THE DATE OF THE FIRST TIRE FAILURE WAS JANUARY 19, 2012 AND THE DATE OF THE SECOND TIRE FAILURE WAS JANUARY 30, 2012. *TR

02/01/2012
Components: TIRES
Incident Date: 01/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

I PURCHASED A SET (4) GOODYEAR ASSURANCE FUEL MAX TIRES THAT WERE INSTALLED IN AUGUST 2011 ON A 2010 DODGE CARAVAN SE. AFTER DRIVING LESS THAN 25000 MILES ON THEM IN JUST UNDER 6 MONTHS THE DRIVER SIDE FRONT TIRE FAILED IN A SNOW STORM. THERE WERE NO SIGNS OF A PUNCTURE IN THE TREAD NOR DID I HIT A POTHOLE. UNFORTUNATELY, THE TIRE SIDEWALLS SHREDDED BECAUSE I HAD TO DRIVE A DISTANCE TO GET TO A SAFER PLACE TO PULL OVER. BEFORE HAVING THE TIRE REPLACED BY GOODYEAR, WHICH I HAD TO PAY FOR, I HAD THE DAMAGED TIRE INSPECTED BY THE SERVICE DEPARTMENT AT A LOCAL DODGE DEALER. LESS THAN 2 WEEKS LATER, THE REAR TIRE ON THE DRIVER SIDE FAILED. THE WEATHER WAS NOT A FACTOR AS IT WAS UNSEASONABLY WARM IN OHIO FOR JANUARY. AGAIN, THERE APPEARS TO BE NO SIGNS OF PUNCTURE DAMAGE OR OTHER TREAD DAMAGE. I ROTATE MY TIRES EVERY OTHER OIL CHANGE WHICH DUE TO THE AMOUNT OF MILES I DRIVE IS USUALLY CLOSE TO EVERY OTHER MONTH FOR THE ROTATION. THE DATE OF THE FIRST TIRE FAILURE WAS JANUARY 19, 2012 AND THE DATE OF THE SECOND TIRE FAILURE WAS JANUARY 30, 2012. *TR

01/30/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING NUMEROUS ELECTRICAL SYSTEM FAILURES ON AN INTERMITTENT BASIS. THE AUTOMATIC DOORS, WINDSHIELD WIPERS, TURN SIGNALS, AND MIRROR ADJUSTMENT SYSTEM STOPPED FUNCTIONING. IN ADDITION, THE AUTOMATIC START FEATURE WOULD NOT FUNCTION AND THE KEY FOB WOULD ONLY FUNCTION ON AN INTERMITTENT BASIS. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. THE VIN WAS UNAVAILABLE.

01/25/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER HAVING REPAIRS PERFORMED ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER:11V139000 (ELECTRICAL SYSTEM:IGNITION), THE TURN SIGNALS, WINDSHIELD WIPERS AND THE POWER WINDOWS FAILED INTERMITTENTLY. THE CONTACT STATED THE FAILURES WERE NON-EXISTENT PRIOR TO HAVING THE RECALL REMEDY PERFORMED ON THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000.

01/20/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 10 MPH WHEN THE BRAKES WERE DEPRESSED TO THE FLOORBOARD BUT THE VEHICLE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 26,000.

01/19/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WOULD ONLY OCCUR WHEN THE VEHICLE WAS IN MOTION SPORADICALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 42,500 AND THE CURRENT MILEAGE WAS 44,290.

01/19/2012
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

SHORTLY AFTER PURCHASING A BRAND NEW 2010 DOGE CARAVAN WE NOTICED THERE WAS A SIGNIFICANT AMOUNT OF AIR LEAKAGE THROUGH THE TWO SIDE SLIDING DOOR (NON-AUTOMATIC) AND THEY RATTLED SIGNIFICANTLY WHEN DRIVING. WE BROUGHT IT TO THE DEALER WHO ACKNOWLEDGE THE ISSUE AND REPLACED THE LATCHES FREE OF CHARGE UNDER OUR WARRANTY. COSMETIC ISSUES WITH THE REPAIR JOB ASIDE, THE NEW LATCHES WERE NOT ANY BETTER AND WE CONTINUE TO EXPERIENCE THE SAME PROBLEMS EVEN AFTER 3+ VISITS BACK TO THE DEALER. THE LOOSE FITTING DOORS CREATE PROBLEMS ESPECIALLY IN WINTER. BOTH DOORS FREEZE SHUT (THIS HAPPENS WEEKLY) AND WILL NOT BUDGE EVEN AFTER RUNNING THE VAN FOR IN EXCESS OF AN HOUR WITH THE HEAT ON FULL. THE FINAL SOLUTION OF THE DEALERSHIP WAS TO SMEAR WHAT LOOKED TO BE LARGE AMOUNTS OF VASELINE ON RUBBER GASKETS, BUSHINGS, AND LATCHES OF THE SLIDING DOORS, WHICH MADE QUITE A MESS WHEN MY KIDS GOT INTO THE VAN. I AM UNCERTAIN AS TO THE ROOT PROBLEM WITH THE LATCHES AND DOOR SEALS. I ONLY KNOW THAT IT PRESENTS A SERIOUS SAFETY ISSUE NOT BEING ABLE TO GET MY KIDS IN AND OUT OF THE VAN IN THE WINTER TIME. I AM ALSO CONCERNED BY THE RATTLING AND WHISTLING WIND THROUGH THE SLIDING DOORS AS WE DRIVE DOWN THE ROAD. I AM CONCERNED THE LATCHES MAY WEAR TO THE POINT OF MALFUNCTION.

01/18/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING 5 MPH WHEN THE BRAKES WERE DEPRESSED ABNORMALLY INTO THE FLOORBOARD BEFORE THE VEHICLE WOULD STOP PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 26,000.

01/11/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D11AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES AT 50 MPH, THE BRAKE PEDAL WOULD PULSATE ABNORMALLY WITH THE ILLUMINATION OF THE ABS WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE REAR BRAKES SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BRAKE SENSOR, AND LATER REPAIRED FOR THE REAR BRAKE PADS AND CALIPERS. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,562. UPDATED 04/19/12*LJ

12/27/2011
Components: EXTERIOR LIGHTING
Incident Date: 10/08/2010
Crash: No
Fire: No
Summary

WHEN DRIVING THERE IS NO NOTICEABLE DIFFERENCE BETWEEN HIGH AND LOW BEAMS- IF ANYTHING THE LOWS SEEM BRIGHTER- ALSO, I GET FLASHED A LOT BY ONCOMING DRIVERS WHEN MY LIGHTS ARE ON LOW BEAMS. *TR

12/24/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

EARLY WEAR ON BRAKES AND ROTORS. I EXPERIENCED POOR BRAKING, PROPULSION, SCREECHING. TOOK SIX MONTHS FOR THE DODGE DEALERSHIP TO ACKNOWLEDGE THERE WAS A BRAKE PROBLEM. VEHICLE HAD BAD ROTORS WHICH CAUSED BAD BRAKE PADS. *TR

12/20/2011
Components: VISIBILITY
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

MY FACTORY INSTALLED SUNROOF HAS LEAKED SEVERAL TIMES FLOODING THE INSIDE OF THE VAN WITH AS MUCH AS 1 1/2" OF WATER COLLECTING IN THE CONSOLE. WATER POURS OUT OF THE ELECTRICAL CONSOLE ON THE CEILING OF THE VAN AND MORE SERIOUSLY THE BUTTON ON THE DOOR JAMS FROM WHERE THE SIDE CURTAIN AIRBAGS DEPLOY. ALSO ON TO THE DASH SEEPING IN TO ELECTRONIC STUFF INSIDE THE DASH. MY MAJOR SAFETY CONCERN IS FOR ELECTRIC FIRES AND MORE IMPORTANT FOR THE AIRBAGS(HAVE THEY GOTTEN WET? HAS THE ELECTRICS INVOLVED GOTTEN WET? WHAT MIGHT THAT CAUSE?) WHICH I FEEL MAY BE COMPROMISED CAUSING THEM TO MALFUNCTION WHEN NEEDED. *TR

12/16/2011
Components: POWER TRAIN
Incident Date: 09/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D19AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS TRAVELING 65 MPH WITH THE CRUISE CONTROL ACTIVATED WHEN THE TRANSMISSION DISENGAGED AND THE ENGINE RPMS ROSE EXCESSIVELY. THE CONTACT STATED THERE WAS A LOSS OF ACCELERATION AND BRAKING. THE CONTACT TURNED THE VEHICLE OFF AND WAS ABLE TO RESTART WITHOUT ANY ISSUES. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AND ON THE SECOND OCCURRENCE, THE TRANSMISSION CAUSED THE VEHICLE TO LUNGE FORWARD VIOLENTLY. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.

12/14/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

EARLIER THIS YEAR, LATE SPRING, HAD BAD VIBRATION WHEN APPLYING THE BRAKES, FOUND OUT IT WAS DUE TO WARPED BRAKE ROTOR(S). I TOOK THE VAN TO A MECHANIC AND HE STATED THAT HE HAD THE SAME ISSUE WITH HIS CHRYSLER TOWN AND COUNTRY VAN AND EXPLAINED THAT CHRYSLER WOULD DO NOTHING ABOUT IT. JUST LAST WEEK I WENT TO GET THE VAN INSPECTED AND IT WOULD NOT PASS INSPECTION BECAUSE OF THE BRAKE VIBRATION. I DID RECEIVE SOME LETTERS FROM CHRYSLER IN THE MAIL ABOUT THE FRONT BRAKE PADS AND ROTORS, AND ALSO THE FRONT WHEEL BEARINGS, SO I CALLED THE DEALERSHIP. THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING FOR THE REAR ROTORS / BRAKES, AND THIS IS WHERE THE PROBLEM WAS THAT WOULD NOT ALLOW THE VAN TO PASS INSPECTION. I PAID $265.00 TO HAVE THE BACK ROTOR(S) CUT AND THEN HAVE THE FRONT BRAKES / ROTORS REPLACED (FOR THE KNOWN ISSUE WITH THE FRONT) AND AFTER CUTTING THE REAR ROTORS THERE WAS STILL A SLIGHT VIBRATION IN THE BRAKES! TO PAY OVER $600.00 EVERY 1 1/2 YEARS FOR FRONT AND REAR ROTORS / BRAKES IS UNREAL. I BOUGHT A BRAND NEW VAN BECAUSE I DIDN'T WANT TO HAVE TO WORRY ABOUT MAJOR REPAIR $ FOR A LONG TIME. THE REASON FOR THE WARPED ROTORS IS THE BRAKING SYSTEM IS EITHER UNDERSIZED, OR THERE IS A SERIOUS DESIGN FLAW. WHEN I SEARCH THE INTERNET I FIND ALL SORTS OF HITS ON CHRYSLER VEHICLES FOR BRAKE / ROTOR ISSUES, PAST AND PRESENT. I WISH I WOULD HAVE SEEN THIS BEFORE I BOUGHT THE VAN. *TR

12/11/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

THE VEHICLE BEGAN TO SHAKE WITH ONLY 17-18000 MILES ON IT. WE REPLACED BRAKES AND ROTORS BECAUSE DODGE TOLD US THAT THE ROTORS WERE WARPED AND BRAKE PADS LOW. NOW AND 21000 I NEED TO REPLACE THEM AGAIN. THE BRAKES ARE NOT SUFFICIENT FOR THE WEIGHT OF THE VEHICLE AND THEREFORE CHRYSLER SHOULD BE HELD RESPONSIBLE FOR DESIGNING AN INADEQUATE BRAKE SYSTEM. CONSUMERS ARE NOT ENGINEERS AND WE BUY VEHICLES TRUSTING THE MANUFACTURERS HAVE DESIGNED A CAR CORRECTLY AND WITH BASIC NECESSITY (SUCH AS A BRAKING SYSTEM) TO HAVE TO REPLACE A VANS BRAKE EVERY 3-5000 MILES IS RIDICULOUS. CHRYSLER SHOULD RECALL THIS BRAKE SYSTEM AND INSTALL NEW BRAKES ON EVERY MINI-VAN THEY PRODUCED. *TR

12/02/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/18/2010
Crash: No
Fire: No
Summary

BOUGHT A PRE CERTIFIED FULL WARRANTY USED VEHICLE FROM SORENSONS. AFTER THE FIRST WEEK I COMPLAINED ABOUT VAN VIBRATING WHEN TRYING TO STOP AND PROBLEMS WITH BRAKES. I WAS TOLD THEY ARE FINE. STILL COMPLAINING AFTER A YEAR TO EXECUTIVE OFFICE AT CHRYSLER I GOT AN EXTENDED WARRANTY LETTER TO GET NEW ROTORS AND FRONT BRAKE PADS DUE TO THE DEFECT ON THESE HOT SPOTS AND WARPING. I COMPLAINED FOR OVER A YEAR AND AM TOLD YES WE ADMIT THE BRAKES ARE DEFECTIVE BUT YOU MUST PAY 100.00 DEDUCTIBLE BECAUSE YOU HAVE 28000 MILES ON THE VAN. WHY AM I TO PAY A DEDUCTIBLE ON A DEFECTIVE PART THAT COULD HAVE CAUSE INJURY OR DEATH. ALL I GET IS THE RUNAROUND WITH [XXX] AT CHRYSLER. THIS IS AFTER THE IGNITION SHUT OFF AT 60 MILES AN HOUR PROBLEM AND NOW THIS. ENOUGH IS ENOUGH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/30/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 11/25/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN5D10AR******
Summary

WHILE TRAVELING SOUTHBOUND ON I-75 AT MILEPOST 263.3 A FAINT ALARM OF SOME KIND CAME ON. THEN THE ENGINE BEGAN MAKING A NOISE AND QUIT. WHEN I PULLED OVER TO THE SIDE OF THE HIGHWAY THE ENGINE COMPARTMENT SHOT FLAMES AND SMOKE FROM UNDER THE HOOD. I WAS ATTEMPTING TO RELEASE THE HOOD LATCH WHEN FLAMES BURST IN THROUGH THE FIREWALL UNDER THE DASH. WE THEN ABANDONED THE VEHICLE AND CALLED 911. BY THE TIME A FIRE TRUCK ARRIVED THE VAN WAS TOTALLY BURNED. I HAVE THE VEHICLE SERVICED REGULARLY AND HAD JUST REPLACED THE TIRES AND BRAKES. I HAVE NO IDEA WHAT THE CAUSE MIGHT HAVE BEEN BUT IT BEARS LOOKING INTO. *KB

11/30/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D18AR******
Summary

REAR BRAKE PADS AND ROTORS FAILED ON VAN. CHRYSLER EXTENDED WARRANTY ON FRONT BRAKE AND ROTORS BUT NOT BACK BRAKES AND ROTORS FOR UP TO $100 DEDUCTIBLE ON 36000 MILES. WHY NOT BACK BRAKES AND ROTORS? THEY ARE MADE OF SAME MATERIALS. *KB

11/28/2011
Components: SUSPENSION
Incident Date: 09/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT AFTER RECEIVING REPAIRS UNDER A VOLUNTARY RECALL ON THE FRONT WHEEL BEARINGS, SHE WAS NOTIFIED BY THE DEALER THAT THE FAILURE WAS ON THE REAR OF THE VEHICLE AND NOT IN THE FRONT. AS A RESULT, THE REAR WHEEL BEARING, BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 37,000.

11/21/2011
Components: TIRES
Incident Date: 11/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

VALVE STEM BROKE WHILE INFLATING TIRES. INFLATING OUR CUSTOMERS' TIRES IS PART OF OUR SERVICE AND REQUIRED BY CALIFORNIA LAW. THIS IS A REGULAR OCCURRENCE AT OUR OIL CHANGE FACILITIES. WE ARE USUALLY LEFT PAYING FOR THE EXPENSE OF REPLACING THE TPMS SENSOR, MOUNTING AND DISMOUNTING THE TIRE BY A TIRE SHOP. THE TIRE IN QUESTION IS A NEXEN CP251 BUT THIS COMPLAINT IS ABOUT THE TPMS SENSOR. *TR

11/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE SUDDENLY STALLED. THE BRAKE PEDAL BECAME STIFF ON TWO OCCASIONS AND THE INSTRUMENT PANEL DID NOT ILLUMINATE. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER AND WAS ABLE TO RESTART IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. NHTSA RECALL CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION) MAY BE RELATED TO THE FAILURE. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.

11/17/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 45 MPH WHEN THE REAR BRAKES FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE REAR BRAKE, CALIPERS, ROTORS AND THE CYLINDERS. THE LOCAL MECHANIC REPLACED THE REAR CALIPERS, ROTORS, CYLINDERS, AND THE BRAKES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGE WAS 43,000.

11/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D1XAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE REAR ROTORS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS CAUSED BY WEAR AND TEAR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,600.

11/15/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX2AR******
Summary

I PURCHASED THE VEHICLE IN AUG 2010. TODAY'S DATE IS NOV 15, 2011. CURRENT MILEAGE IS 40,000 MILES. I USE THE CAR FOR COMMUTING TO WORK ON THE HIGHWAY. THE FRONT BRAKES AND FRONT ROTORS NEED TO BE REPLACED. THE STEERING WHEEL HAS BEEN SHAKING VIOLENTLY. I RECEIVED A LETTER FROM CHRYSLER GROUP LLC DATED OCT 24, 2011 STATING "THE WARRANTY PERIOD FOR MY FRONT BRAKE PADS AND FRONT ROTORS HAS BEEN EXTENDED BECAUSE SOME OF THE MINIVANS MAY NEED THE PADS AND ROTORS REPLACED EARLIER THAN EXPECTED." IT HAS BEEN EXTENDED TO 3 YEARS/36,000 MILES. UNFORTUNATELY, MY DEALERSHIP WILL NOT HONOR THE WARRANTY WITH ME BECAUSE OF THE CURRENT MILEAGE AT 40,000. MY ISSUE IS THE FACT THAT THE CAR IS ONLY 1YR 4 MONTHS OLD AND ALREADY NEEDS NEW PADS AND FRONT ROTORS. I UNDERSTAND FROM VARIOUS DEALERSHIPS THAT THE FRONT ROTORS ARE NOT BUILT TO HANDLE THE WEIGHT OF THE VEHICLE. I CAN SUPPLY THE TWO DEALERSHIPS THAT GAVE ME THIS INFORMATION. I BELIEVE THAT BY WRITING THE LETTER THEY ARE ADMITTING A DEFECT IN THE MANUFACTURING OF THE 2009-2011 DODGE GRAND CARAVAN AND IT SHOULD BE RECALLED. BREAKS ARE NOT A PART OF THE VAN THAT CAN WAIT TO BE REPAIRED. EVENTUALLY, SOMEONE WILL GET HURT. I HAVE CONTACTED THE CHRYSLER CUSTOMER ASSISTANCE CENTER AND THEY STOOD BY THE LETTER. I AM HAVING THE VAN REPAIRED BY AN AUTO MECHANIC AND WILL SAVE THE DAMAGE PARTS FOR PROOF AND RESOURCES TO MY CLAIM. *TR

11/07/2011
Components: EXTERIOR LIGHTING
Incident Date: 11/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 CHRYSLER DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE HEADLIGHTS WOULD BLINK ABNORMALLY BEFORE SHUTTING OFF. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE MANUFACTURER THEN ADVISED THE CONTACT THAT THEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,693.

10/30/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE8AR******
Summary

TOOK MY VAN INTO COLORADO CHRYSLER JEEP ON JULY 19, 2011 FOR RECALL #L25, THEY HAVE NOT DONE THE WORK AS OF 10-31-2011. THEY ARE TELLING ME THAT THE PART IS ON BACK ORDER, IT HAS BEEN OVER 3 MONTHS?????? WHAT'S WRONG WITH THIS? *TR

10/21/2011
Components: SERVICE BRAKES, HYDRAULIC,WHEELS
Incident Date: 09/30/2010
Crash: No
Fire: No
Summary

WHEN THE VEHICLE HAD ONLY 12000 MILES MY FRONT TIRES WERE COMPLETELY BARE (LIKE RACING SLICKS). WAS TAKEN TO 2 DEALERSHIPS AND THEY LOOKED AT THE VAN AND FOUND NOTHING WRONG THAT WOULD CAUSE THE TIRE WEAR (ALIGNMENT WAS FINE). I FOUGHT AND FOUGHT WITH CHRYSLER TO PAY FOR THEM, WHICH THEY FINALLY DID ABOUT 3 WEEKS AFTER THE PROBLEM WAS ADDRESSED. NOW MY VEHICLE HAS 15000 MILES AND WHILE DRIVING ALL YOU CAN HEAR IS NOISES (ALMOST LIKE ROAD NOISE BUT ITS FROM THE FRONT END). MOST LIKELY, WHEEL BEARINGS, BALL JOINT, TIE RODS ETC. ON 10/21/11, WHILE PULLING OUT OF MY DRIVEWAY LOW AND BEHOLD WHAT DO YOU HERE, NOTHING BUT THE SOUND OF GRINDING BRAKES. NO SIGN OF BRAKE HAVING A ISSUES THE DAY BEFORE WHEN DRIVEN. THIS PARTICULAR VAN THAT I PURCHASED BRAND NEW (WITH 2 MILES ON IT) CLEARLY IS A LEMON AND HAS FAULTY PARTS OR SOMETHING MAJORLY WRONG WITH IT. NONE OF THESE PARTS OF THE VEHICLE SHOULD BE GOING AT THIS AMOUNT OF MILES. AS ALWAYS, CHRYSLER AND ITS' DEALERS SAY THERE IS NOTHING WRONG WITH THE IT. *TR

10/09/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D13AR******
Summary

WAS DRIVEING ABOUT 40MPH WHEN ALL ELECTRICAL POWER FAILED NO TURN SIGNALS WIPERS RADIO BRAKE LIGHTS POWER WINDOWS ETC. PULLED OVER TO SIDE OF ROAD AND WHEN ITURNED OFF IGNITION ALL POWER CAME BACK ON. THIS IS THE SECOND TIME THIS HAS OCCURED. ALSO, HAVE TROUBLE WITH THE IGNITION OF THIS VEHICLE SOMETIMES TAKES 2 OR 3 TRIES TO START. VEHICLE WAS TAKEN TO DEALER FOR A RECALL OF THE IGNITION BUT SEEMS TO HAVE CREATED OTHER PROBLEMS. *TR

10/07/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D12AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARED AND THE GEAR WAS SHIFTED, THE VEHICLE WOULD EXHIBIT AN ABNORMAL WINDING NOISE FROM THE ENGINE AREA. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE OR LOCATE A FAILURE CODE DURING DIAGNOSTIC TESTING. THE DEALER THEN ADVISED THAT THE VEHICLE WAS OPERATING ACCORDING TO THE MANUFACTURER'S SPECIFICATIONS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 640 AND THE CURRENT MILEAGE WAS 10,800. UPDATED 10/21/11 *BF UPDATED 3/30/12 *CN

10/06/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2DN4RN5D1AR******
Summary

TL* THE CONTACT OWN A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE PARKING BRAKE ENGAGED AND THE BRAKES BEGAN TO SMOKE. THE BRAKES ALSO EMITTED A BURNING ODOR. THE VEHICLE WAS MANEUVERED TO THE SHOULDER AND STOPPED. AFTER ALLOWING THE BRAKES TO COOL DOWN, THE CONTACT WAS ABLE TO CONTINUE DRIVING AND THE PARKING BRAKE DISENGAGED. THE FAILURE HAD SINCE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE MILEAGE WAS 30,000. UPDATED 10/27/11*BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT, BUT IT HAS BEEN AN ONGOING PROBLEM SINCE THE VEHICLE WAS PURCHASED. THE PROBLEM WOULD OCCUR WHILE DRIVING AT CITY SPEEDS AND STOPPING THE VEHICLE AND ENGAGING THE PARKING BRAKE DID NOT ALWAYS WORK. THE FIRST TIME THE VEHICLE WA TAKEN TO THE DEALER, THE REAR BRAKES WERE REPLACED AS THEY HAD BURNED UP WHEN THE BRAKES ENGAGED WHILE DRIVING. UPDATED 11/02/11

10/06/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

2010 DODGE GRAND CARAVAN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING FREQUENCY OPERATED BUTTON IGNITION KEY *TGW THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE TO FIX THE RECALL, EVEN THOUGH HE RECEIVED A RECALL LETTER IN THE MAIL. *JB

09/29/2011
Components: POWER TRAIN
Incident Date: 09/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE THE CONTACT WAS SHIFTING FROM REVERSE TO DRIVE, THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT ASSEMBLY SEPARATED FROM THE VEHICLE. THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,000.

09/29/2011
Components: TIRES
Incident Date: 09/28/2011
Crash: No
Fire: No
Summary

VALVE STEM FAILURE: WHILE REPLACING TIRES, TIRE DEALER REMOVED SCHRADER VALVE FROM INSIDE VALVE STEM AND VALVE STEM CAME APART IN HIS HAND. TOOK WHEEL TO DEALERSHIP AND HAD TPMS REPLACED AT A COST OF $100 (DEDUCTABLE ON EXTENDED WARRANTY). INSTRUCTED DEALER TO REMOVE AND REINSTALL SCHADER VALVES FROM REMAINING THREE WHEELS TO SEE IF PROBLEM WOULD REOCCUR... AND DID NOT. I FEEL THAT THE VALVE STEM WAS DEFECTIVE AND DODGE SHOULD PAY FOR REPAIR. *TT

09/27/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

WHEN SPEED CONTROL IS ON AT SPEEDS BETWEEN 45-65 MPH, WHEN GOING DOWNHILL, THE TRANSMISSION WILL DOWNSHIFT EXTREMELY HARD CAUSING HIGH RPMS 5500+. ATTEMPTED TO DISENGAGE MANUALLY AND BY STEPPING ON THE BRAKE BUT CONDITION CONTINUED FOR 45 SECS. PUT VEHICLE IN NEUTRAL AND COASTED REENGAGING D AT APPROX 10 MPH. OCCURRED A 2ND TIME AT 65 MPH GOING DOWNHILL 300 MILES LATER THAT SAME DAY. NO WARNING LIGHTS WERE ACTIVATED DURING BOTH EVENTS. THIS SUDDEN DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL AND LOSS OF SPEED. IN MY OPINION IS A SAFETY CONCERN. ESPECIALLY WOULD BE A CONCERN WHEN OPERATING ON ADVERSE ROAD CONDITIONS. ME CHRYSLER DEALER ADVISED NOT USE USE SPEED CONTROL. ENGINE LIGHT CAME ON NEXT DAY. ENGINE LIGHT CAME ON NEXT DAY. WILL BE GOING TO A CT DEALERSHIP ON FRIDAY FOR TROUBLESHOOTING. *TT

09/16/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D14AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH FURTHER REPAIRS TO THE VEHICLE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 26,000. THE CONSUMER STATED THE VEHICLE CONTINUED TO STALL AFTER THE RECALL WAS PERFORMED. THE CONSUMER STATED SHE NO LONGER OWNS THE VEHICLE. UPDATED 11/16/11. *JB

09/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE DEALER PERFORMED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT WAS UNABLE TO TURN THE ENGINE OFF AND RELEASE THE KEY FROM THE IGNITION SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,645 AND THE CURRENT MILEAGE WAS 20,740.

09/01/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE BRAKING AT VARIOUS SPEEDS, THE STEERING WHEEL AND THE ENTIRE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

08/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE CAUGHT ON FIRE. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CONTACT WAS NOT INJURED DURING THE FIRE. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND ADVISED THAT THE FIRE ORIGINATED UNDER THE HOOD ON THE DRIVER SIDE BUT DID NOT ADVISE THE CAUSE OF THE FIRE. THE FAILURE MILEAGE WAS 100,000.

08/25/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN6DX0AR******
Summary

I HAVE 2010 DODGE GRAND CARAVAN, THE BRAKES ARE SHOT AT 18,000 MILES. I HAVE NEVER OWED A NEW VEHICLE WHERE THE BRAKES FAILED LIKE THIS. BRAKES SHOULD LAST WAY LONGER THAN THIS. OF COURSE THEY SAY THE WARRANTY IS ONLY TO 12,000 MILES FOR BRAKES, I HAVE NO CHOICE BUT TO PAY, I HAVE TO HAVE BRAKES! WHEN WE GO PICK IT UP I KNOW MY HUSBAND IS GOING TO CUSS THEM OUT, I SHOULD NOT HAVE TO PAY 300.00 FOR BRAKES ON A CAR JUST OVER 1 YEAR OLD. *TR

08/16/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE IGNITION UNEXPECTEDLY SWITCHED INTO THE ACCESSORY POSITION AND THE VEHICLE STALLED. AFTER A FEW MOMENTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THEY WOULD NOT PERFORM THE REPAIRS ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS TRADED IN SINCE THE RECALL REMEDY WAS NOT PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. THE VIN WAS UNAVAILABLE.

08/09/2011
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DX2AR******
Summary

VEHICLE EXHIBITS WANDERING AND EXCESSIVE VIBRATION WHILE BRAKING AND HAS DONE SO SINCE NEW. *TR

08/08/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM: IGNITION SWITCH). AFTER HAVING THE VEHICLE REPAIRED, THE ELECTRICAL SYSTEM FAILED. THE POWER WINDOWS, AIR CONDITIONER, TURN SIGNALS, AND RADIO STOPPED FUNCTIONING. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT SOME OF THE PARTS FOR THE VEHICLE WERE NOT FUNCTIONING PROPERLY. THE DEALER AND THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT HAD NOT RECEIVED A RESPONSE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 22,346.

08/03/2011
Components: SEATS
Incident Date: 04/03/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN XLT. THE CONTACT STATED THAT THE BABY TREND, MODEL#CS31029 SAFETY SEAT WOULD NOT FIT PROPERLY IN THE VEHICLE DUE TO THE DESIGN OF THE SEATS. THE VEHICLE WAS INSPECTED BY AN INSPECTION STATION TECHNICIAN WHO ADVISED HER THAT THE DESIGN OF THE SEATS WERE AT AN ANGLE MAKING IT IMPOSSIBLE FOR THE SAFETY SEAT TO FIT PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 38,000. THE VIN WAS UNAVAILABLE.

08/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY STALL. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER SOME OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY ATTEMPTED TO DUPLICATE THE FAILURE THREE TIMES. THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION); HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS AWAITING A FOURTH DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 41,500 AND THE CURRENT MILEAGE WAS 42,000.

07/22/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER A FEW MINUTES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,000.

07/11/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

I RECEIVED SAFETY RECALL NOTICE L25. CALLED THE DEALER TO SCHEDUL APPOINTMENT AND CHRYSLER GROUP RECALL ASSISTANCE CENTER. THEY ARE NOT AWARE OF RECALL AND STATED THAT IT WAS BOGUS. *TT

07/09/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2011
Crash: No
Fire: No
Summary

VEHICLE SHUT OFF WHILE I WAS DRIVING IT AND NOT IT WONT START EXCEPT EVER 500 KEY TURNS. *TR

07/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

ON 7/2/11 I WAS HEADING SOUTH ON THE BERLIN TURNPIKE IN NEWINGTON, CT. TURNED AROUND AT THE LIGHT TO HEAD NORTH ON THE BERLIN TURNPIKE AND AS I WAS MAKING THE TURN, THE ETC & ESC LIGHTS CAME ON. THE CAR WOULD NOT MOVE MORE THAN 5 MPH. WITH ONCOMING TRAFFIC HEADING TOWARD ME AND NARROWLY BEING HIT BY ONCOMING CARS, I PUT ON MY FLASHERS AND PROCEEDED INTO THE NEAREST PARKING LOT. I TURNED THE MOTOR OFF AND BACK ON AGAIN AND THE CAR SEEMED NORMAL. I PROCEEDED HOME IMMEDIATELY WHERE I CALLED DODGE DEALER.BROUGHT THE CAR IN FOR SERVICE ON 7/2/11 AND THEY GAVE ME A LOANER. SAID THEY COULDN'T LOOK AT IT UNTIL 7/5/11. SERVICE MANAGER TOLD ME TODAY THAT THEY COULDN'T REPRODUCE THE SITUATION AND I COULD LEAVE THE CAR FOR FURTHER INSPECTION OR PICK IT UP. SINCE THIS COULD HAVE BEEN RESULTED IN A DEADLY ACCIDENT, I OPTED TO LEAVE THE CAR AND FOLLOW UP WITH LETTERS TO DODGE'S PRESIDENT AND NHTSA. *KB

06/27/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS MANUEVERED TO THE SIDE OF THE ROAD WHERE IT WAS STOPPED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE FAILURE OCCURRED A TOTAL OF SIX TIMES, ALL DURING EXTREMELY HOT WEATHER. THE VEHICLE WAS TOWED AFTER ONE OF THE FAILURES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000. UPDATED 08/01/11*LJ THE CONSUMER STATED THE ENGINE WOULD STOP WHEN THE AC WAS ON. UPDATED 08/08/11

06/19/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D12AR******
Summary

WHEN DRIVING VEHICLE, VEHICLE STALLED OUT AND STEERING WHEEL BECAME DIFFICULT TO STEER. WHEN VEHICLE PUT IN PARK, WE WERE ABLE TO RE-START. THIS IS THE 2ND TIME THIS HAS HAPPENED. TWO DAY PREVIOUS CAR STALLED OUT WHILE DRIVING ON A FLAT SURFACE AT ABOUT 35 MPH. STEERING WHEEL LOCKED UP AND HAD TO STOP IN CENTER TURN LAND COMPLETELY, PUT IN PARK, AND RE-START VEHICLE. *TR

06/07/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

MY WIFE BEGAN HEARING A NOISE SEVERAL MONTHS AGO. IT TURNED OUT TO BE THE REAR BRAKES MAKING THE SOUND. SHE HEARD IT ALMOST EVERY TIME SHE DROVE THE VEHICLE. FINALLY I HEARD A GROANING SOUND MYSELF. THE REAR WHEELS WERE VERY HOT COMPARED TO THE FRONT. I TOOK THE VEHICLE TO THE DEALER WE BOUGHT IT FROM. HE TOLD ME HE HAS SEEN MANY OF THESE VEHICLES COME IN WITH THE SAME ISSUE. THE VEHICLE ONLY HAS 19000 MILES ON IT SO I THOUGHT IT WAS A WARRANTY ISSUE. HE TOLD ME THE BRAKE SYSTEM IS ONLY WARRANTED FOR 12000 MILES. HE TOLD ME IT WILL COST ME ABOUT $365.00 TO CHANGE ALL THE PARTS. I FILED A COMPLAINT WITH CHRYSLER/ DODGE AND THEY ARE ONLY GIVING ME $150.00. OBVIOUSLY THEY KNOW THERE IS A PROBLEM WITH THE VEHICLES OR WHY WOULD THEY BE GIVING ME ANY CREDIT AT ALL IF THE VEHICLE IS OUT OF WARRANTY? THEY TOLD ME THE CALIPERS LOCKED UP AND THAT WAS THE PROBLEM. I WORK WITH 2 OTHER PEOPLE THAT HAVE THE SAME VEHICLE AND HAVE THE SAME PROBLEM. ONE DEALERSHIP CHANGED THE ROTORS, PADS, AND CALIPERS FOR HIM 3 TIMES AT NO CHARGE!! IT HAPPENS ON HIS VEHICLE ABOUT EVERY 10000 MILES. THE OTHER OWNER HAS THE SAME DEALER I HAVE AND WAS GIVEN THE SAME LINE I WAS. HE WILL HAVE TO PAY FOR IT. I CAN'T IMAGINE WHAT THE CONSEQUENCES WOULD BE IF MY WIFE IS DRIVING DOWN THE HIGHWAY AT 65 MILES PER HOUR AND THE REAR BRAKES LOCK UP!! YOU BETTER BELIEVE THERE WILL BE A MEGA-LAWSUIT!! HOW MANY OTHER PEOPLE ARE AWARE OF THIS ISSUE? THIS NEEDS TO BE BROUGHT UP ON THE NATIONAL NEWS AND PEOPLE NEED TO BE AWARE OF IT BEFORE SOMEONE IS KILLED OR INJURED FROM THE BRAKES LOCKING UP. THANK YOU FOR THIS OPPORTUNITY TO COMPLAIN AND I HOPE SOMETHING COMES OF IT! *TR

05/31/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

MY 2010 DODGE GRAND CARAVAN WOULD OCCASIONALLY STALL WHEN STARTED. BUT IN THE LAST MONTH IT HAS STALLED THREES TIME WHILE DRIVING, ON ONE OCCASION IT STALLED PULLING OUT OF A PARKING LOT INTO TRAFFIC. THE DEALER IS YET TO FIND ANYTHING WRONG. *TR

05/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

MY HUSBAND, 2 YEAR OLD SON, AND I WERE 2 HOURS AWAY FROM HOME ON A CAMPING TRIP. WE WERE DRIVING HOME ON THE HIGHWAY AND OUR 2010 DODGE GRAND CARAVAN SHUT OFF. THANK GOD NO ONE WAS CLOSE BEHIND US AND WE WERE ABLE TO PUT THE CAR IN NEUTRAL AND RESTART IT. WHEN I CAME HOME, I SEE THEY HAVE KNOW ABOUT THIS SINCE AT LEAST MARCH, AND WE HAVE RECEIVED NO RECALL INFORMATION. WE ARE NOW AFRAID TO DRIVE THE ONLY CAR WE HAVE, AS WE ARE AFRAID NEXT TIME, WE WILL GET REAR ENDED BECAUSE OF THIS. *TR

05/25/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/23/2011
Crash: No
Fire: No
Summary

MY 2010 DODGE CARAVAN ONLY HAS 20K MILES AND THE BRAKE ROTORS ARE OUT OF ROUND THEY VIBRATE WHEN BRAKING THE DEALER STATED THAT TURNING THE ROTORS WOULD FIX IT BUT THE BRAKE PADS ARE LIKE NEW . I HAVE OWNED LOTS OF VEHICLES OVER THE YEARS AND HAVE GONE 50 TO 70K MILE BEFORE BRAKE SERVICE. I FEEL THAT THIS IS A MANUFACTURING PROBLEM AND IT SHOULD BE LOOKED INTO. *TR

05/24/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/10/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. UPON RESTART THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

05/18/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

2010 DODGE GRAND CARAVAN PURCHASED DEC 09 AS OF TODAY VAN HAS 30322 REPLACED REAR BRAKE PADS DUE TO GRINDING NOISE. 1 OUT OF 4 BRAKE PADS HAD NO LINING LEFT (GRINDING NOISE) OTHER 3 MARGINAL WEAR. OLD PART IS AVAILABLE FOR INPECTION IF NEEDED. TOOK TO DEALER, RECCOMENDS REPLACEMENT OF REAR ROTORS AND SHAVE THE FRONT ROTORS. *TR

05/17/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN3D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE VIBRATED VIOLENTLY WHILE BRAKING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THEY DIAGNOSED THAT THE BRAKES WERE OUT OF ROUND AND THE ROTORS WERE WARPED. THE VEHICLE WAS REPAIRED BY THE MECHANIC. THE DEALER AND MANUFACTURER WERE BOTH MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,557 AND THE CURRENT MILEAGE WAS 16,000. UPDATED 06/07/11*LJ UPDATED 08/18/11*JB

05/13/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX8AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT THEN COASTED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THERE WERE NO RELATED RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,600. UPDATED 06/24/11 *BF UPDATED 12/19/11

05/13/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

IN THE 12 MONTHS THAT WE'VE OWNED OUR 2010 DODGE CARAVAN, THE ENGINE HAS SHUT-DOWN IN TRAFFIC MULTIPLE TIMES. EACH TIME IT HAS NEARLY CAUSED AN ACCIDENT. DODGE ANNOUNCED A RECALL BUT HAS NOT ACTUALLY PUT IT INTO ACTION. *TR

05/07/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 05/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

2010 DODGE GRAND CARAVAN. SEVERELY DOWNSHIFTED WHILE USING CRUISE CONTROL WHILE GOING DOWN HILL. I HAS TO TURN THE CRUISE CONTROL OFF TO STOP THE DOWNSHIFT. *TR

05/06/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX5AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO FOUND THAT THE VEHICLE WAS NOT INCLUDED IN (NHTSA CAMPAIGN ID NUMBER: 11V139000; ELECTRICAL SYSTEM: IGNITION). THE FAILURE MILEAGE WAS UNKNOWN BUT THE CURRENT MILEAGE WAS 15,000. UPDATED 06/01/11*LJ

05/06/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 05/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

I WAS DRIVING AT ABOUT 30 MPH WHEN I NOTICED THE AIR CONDITIONER STOP WORKING. I BEGAN SLOWING DOWN FOR A RED LIGHT. WHEN THE LIGHT TURNED GREEN I WENT TO GO AND REALIZED THAT THE ENGINE HAD STOPPED AS WELL. I LOST ALL POWER AND ENGINE FUNCTION WHILE DRIVING. I WAS ABLE TO PLACE THE VEHICLE IN PARK AND RESTART IT.

04/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE3AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING AT ANY SPEED THE INSTRUMENTAL PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING BUT HE WAS UNABLE TO LOCATE A FAILURE CODE. THE DEALER DID NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 23,700 AND THE CURRENT MILEAGE WAS 23, 900.

04/26/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D10AR******
Summary

WHILE TURNING A CORNER ON MY WAY TO WORK AT 5:30 AM, MY 2010 GRAND CARAVAN WITH 13,835 MILES TOTALLY WENT DEAD, I HAD THE LIGHTS, BLOWER ON, THE RADIO ON AND THE REAR DEFROSTER ON, AND EVERYTHING WENT DEAD. NO STEERING AND THE BRAKES WERE OUT. SINCE I WAS TURNING LEFT, I HAD TO CROSS 4 LANES OF TRAFFIC WITH NO POWER. I WAS ABLE TO PULL INTO A PARKING LOT, PUT THE CAR IN PARK AND IT RESTARTED. I DID HAVE TO TURN THE KEY TO THE OFF POSITION AND PUT IT IN PARK, AS PUTTING IT IN NEUTRAL AND TURNING THE KEY DID NOTHING. I CHECKED THE DODGE WEBSITE FOR THE RECALL INFORMATION AND IT SAYS THAT MY VEHICLE IS NOT IN THE LISTING OF RECALLED VEHICLES. I HAVE SENT AN EMAIL TO DODGE. THIS DID HAPPEN 2 TO 3 PREVIOUS TIMES WHILE DRIVING ON THE FREEWAY, BUT THE CAR JUST SEEMED LIKE IT WAS LOSING POWER, BUT THEN IT CAME BACK TO LIFE-IT DID NOT HAVE A TOTAL LOSS OF POWER AND IT DID NOT REQUIRE ME TO RESTART THE ENGINE. *TR

04/25/2011
Components: FUEL SYSTEM, GASOLINE,EQUIPMENT
Incident Date: 04/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

FUEL SENSOR IS NOT WORKING. WE DO NOT KNOW WHEN THE GAS TANK IS EMPTY OR IF IT IS FULL. ONE WEEK IT TAKES 11 GALLONS TO FILL THE TANK AND THE NEXT WEEK 14. SO THE DEALERSHIP REPLACED THE FUEL SENSOR LAST WEEK. WE HAVE HAD GAS FUMES IN THE VAN SINCE THEN. ALSO WHEN WE TRIED TO FILL THE TANK IT HAD A VAPOR LOCK AND NO GAS WOULD GO IN THE TANK. WENT BACK TO DEALERSHIP AND WAS TOLD THERE MAY BE A WIRE LOOSE ON SENSOR AND NO WAY TO TELL. I WAS GIVEN THE VAN BACK AND NOTHING WAS DONE TO REPAIR THE PROBLEM. WE DO NOT FEEL SAFE DRIVING A VAN WITH GAS FUMES AND A POSSIBLE LOOSE WIRE. I TRIED TO GET CHRYSLER CASE MANAGER [XXX] ON THE PHONE. AFTER 1 HOUR ON HOLD I WAS DISCONNECTED AND WHEN I CALLED BACK [XXX] WOULD NOT HELP ME EXCEPT TO SAY SOMEONE WOULD CALL ME TUESDAY. THIS IS VERY UNSAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/14/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

VEHICLE SHUT OFF WHILE IN DRIVE. APPEARS TO BE CHRYSLER SAFETY RECALL L02. WE WERE PLANNING TO GO ON VACATION TOMORROW AND BROUGHT THE VEHICLE TO JOHN JOHNSON DODGE IN BOONTON, NJ. WE WERE TOLD THEY COULD FIND NOTHING WRONG AND THOUGHT IT WAS A PROBLEM WITH THE KEY. I CALLED DODGE AT 800-543-1403 UPON LEARNING OF THE RECALL TO FIND OUT WHY MY VEHICLE WAS NOT REPAIRED. I SPOKE TO A MAN NAMED [XXX] AND WAS TOLD THE RECALL WAS NOT OFFICIAL YET. HE THEN HUNG UP ON ME. THE CALL TAKE PLACE AT APPROXIMATELY 8:15PM EST. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D1XAR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED WHILE TRAVELING 20 MPH THE VEHICLE STALLED. THE POWER STEERING FAILED. THE CONTACT STATED THAT AFTER ALLOWING THE VEHICLE TO COAST, HE WAS ABLE TO RESTART IT WITH NO PROBLEMS. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THEY WERE AWARE OF THE FAILURE AND THAT A RECALL WOULD BE ESTABLISHED IN APRIL. THE FAILURE AND CURRENT MILEAGE WAS 33,000. UPDATED 06/17/11 *BF UPDATED 06/30/11

03/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/24/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DEOAR******
Summary

THE VAN MOTOR CUT OUT WHILE TURNING LEFT AT AN INTERSECTION AND ANOTHER CAR COLLIDED WITH THE VAN. THE FRONT AIR BAGS WENT OFF . THERE WAS CONSIDERABLE DAMAGE TO THE FRONT END. ON NUMEROUS OCCASIONS I COMPLAINED TO THE DEALER THAT THE ENGINE WAS STALLING, CUTTING OUT, MISSING AND LACK OF POWER. THE DEALER COULD NOT FIND A PROBLEM AND NOTHING SHOWED UP ON THE COMPUTER. THE DEALER HAS A RECORD ON FILE OF MY COMPLAINTS. HAS ANYONE PURSUED LEGAL ACTION REGARDING SIMILAR PROBLEMS SUCH AS I HAVE EXPERIENCED?

03/23/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. THE FAILURE RECURRED WHILE DRIVING TO INCLUDE DRIVING IN REVERSE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 20,000.

03/18/2011
Components: UNKNOWN OR OTHER
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

THE ENGINE ON MY 2010 DODGE CARAVAN SHUTS OFF WHILE I AM DRIVING. IT HAS HAPPENED 4 OR 5 TIMES IN THE LAST 15 MONTHS. I HAVE USUALLY BEEN DRIVING AT A SPEED OF 35-45 MPH. SINCE THE POWER STEERING SHUTS OFF, I CANNOT STEER TO THE SIDE OF THE ROAD. I HAVE TO PUSH THE BRAKED REALLY HARD TO COME TO A COMPLETE STOP AND TURN THE KEY TO THE OFF POSITION. I THEN HAVE TO RESTART THE VEHICLE. I AM VERY CONCERNED ABOUT DRIVING ON THE FREEWAY AND HAVING PASSENGERS IN MY VEHICLE. I HAVE TAKEN IT TO THE DEALER TWICE FOR THIS PROBLEM AND SINCE THEY CANNOT RE-CREATE THE INCIDENT, THEY CANNOT EXPLAIN WHY IT HAPPENS. THERE HAVE BEEN NO MODIFICATIONS OR REPAIR ATTEMPTS MADE. I FOUND A SIMILAR RECALL ONLINE CHRYSLER RECALL NUMBER L02, BUT WHEN I CALLED DODGE/CHRYSLER, I WAS INFORMED THAT MY VEHICLE HAD NOT BEEN RECALLED FOR THIS REASON, ALTHOUGH OTHERS THE SAME YEAR AND MODEL HAVE BEEN RECALLED. I WAS ADVISED BY A PERSON AT DODGE/CHRYSLER TO TAKE MY VEHICLE TO THE DEALERSHIP WITH A COPY OF THIS ARTICLE TO SEE IF THEY CAN FIGURE OUT WHAT THE PROBLEM IS. I AM TAKING THE VEHICLE TOMORROW. *TR

03/15/2011
Components: POWER TRAIN
Incident Date: 03/14/2011
Crash: No
Fire: No
Summary

WHILE STOPPED AND THEN TRY TO DRIVE FORWARD OR REVERSE, THERE WOULD BE A PAUSE AND THEN SUDDENLY JERK FORWARD/REVERSE AND THEN BE OKAY. THE LAST TIME BEFORE I HAD IT SERVICED, (UNDER WARRANTY), I WAS ABLE TO DRIVE FORWARD BUT REVERSE WOULD ONLY LAST A FEW SECONDS BEFORE IT WOULDN'T WORK. YOU PRESS ON THE GAS BUT IT WOULDN'T MOVE. IF YOU PUT INTO FORWARD AND THEN REVERSE IT SOMETIMES LET YOU REVERSE FURTHER BUT ONLY A FOOT AT A TIME. NEW 2010 GRAND CARAVAN WITH 5100 [XXX] IS GETTING THE TRANSMISSION REPLACED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/14/2011
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

1ST OCCURRENCE: WHILE DRIVING, THE ENGINE SHUT OFF, 11/13/10. HAD VEHICLE TOWED TO DEALER. THEY REPLACED PCM "PROGRAM CONTROL MODULE". 2ND OCCURRENCE: 3/5/11. ENGINE SHUT OFF WHILE DRIVING. COULD NOT CONTROL CAR, HIT A SNOW BANK AND CRACKED FRONT BUMPER. HAD VEHICLE TOWED TO DEALER. THEY SAID NO CODES WERE ISSUED BY THE COMPUTER. CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. VEHICLE STILL AT DODGE DEALER AS OF 3/14/11. NO SOLUTION. WE ARE AFRAID TO USE THE CAR LET ALONE ON THE HIGHWAY. SEVERAL U.S. REPORTS OF SAME PROBLEM ON INTERNET. POSTED PROBLEM ON AUTOBEEF.

03/11/2011
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER NUMEROUS TIMES AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED OF THE RECALL FOR THE ELECTRICAL SYSTEM WHICH WILL BE RELEASED IN APRIL. THE CONTACT STATED THAT IF THE VEHICLE CONTINUED TO SHUT OFF IN TRAFFIC A CRASH COULD OCCUR. THE FAILURE MILEAGE WAS 7,800.

03/07/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE FAILURE HAD ONLY RECURRED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER ADVISED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION), BUT THE REPAIRS COULD NOT BE PERFORMED YET FOR AN UNSPECIFIED REASON. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 28,000.

03/03/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE CONTACT STATED THE FAILURE OCCURRED APPROXIMATELY FIVE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS TESTING YET THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM:IGNITION). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,067. UPDATED 03/23/11 *BF THE DEALER WAS UNABLE TO VERIFY OR DUPLICATE THE PROBLEM. UPDATED 04/22/11

02/15/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/15/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 2D4RN3D11AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH SHE NOTICED THAT THE VEHICLE WOULD OVER HEAT AND SHE SMELLED A BURNING ODOR. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HER THAT IT WOULD WEAR OFF IN A COUPLE OF WEEKS; HOWEVER, IT HAS BEEN THREE MONTHS AND THE BURNING ODOR WAS STILL PRESENT. THE VEHICLE WAS INSPECTED AGAIN BY ANOTHER DEALER WHO ADVISED HER THAT SHE HAD WEEDS STUCK INSIDE THE MOTOR. THE DEALER REMOVED THE WEEDS AND SHE CONTINUED TO SMELL THE BURNING ODOR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 12. UPDATED 1/4/11 *CN

02/14/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE9AR******
Summary

2010 3.8 L DODGE CARAVAN SXT IS STALLING. *TR

02/09/2011
Components: POWER TRAIN
Incident Date: 11/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE5AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. THE VEHICLE WAS STOPPED AND SHIFTED INTO PARK WHEN THE CONTACT EXITED AND THE VEHICLE BEGAN ROLLING BACKWARDS. THE VEHICLE ROLLED OVER THE DRIVER, CAUSING SERIOUS INJURIES. THE DRIVER WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD AFTER SHIFTING THE VEHICLE INTO PARK SHE SHOULD HAVE MADE SURE THE GEAR SHIFTER WAS PROPERLY ENGAGED IN THE PARK POSITION. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,000.

02/08/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/07/2011
Crash: No
Fire: No
Summary

I HAVE HAD PROBLEMS WITH MY 2010 DOGE GRAND CARAVAN SINCE WE BOUGHT IT. BUT ON 2/7/11 I THOUGHT WE WERE GOING TO DIE DUE TO THE CAR SHUTTING DOWN AT 60 MILES PER HOUR. WE WERE DRIVING 60 MPH IN THE FAST LANE OF TRAFFIC WHEN THE ENGINE SHUT OFF. I LOST MY POWER STEERING AND POWER BRAKES AND DID MY BEST TO PULL OFF TO SAFETY. I CALLED THE DEALERSHIP AND A SERVICE MAN ASKED ME TO CHECK TO SEE IF I HAD RAN OUT OF GAS. I STILL HAD ABOUT 10 GALLONS IN MY TANK. THE VAN DID TURN BACK ON SO HE HAD ME DRIVE ABOUT A MILE OR SO TO HIS GARAGE. HE PUT THE CAR ON A COMPUTER TO CHECK THE CODES. HE CLAIMS THERE WAS NO CODES INDICATING THIS ENGINE FAILURE. NO SURPRISE BECAUSE THIS DEALERSHIP, THE SAME ONE I BOUGHT THE VAN TELLS ME THERE IS NOTHING WRONG EACH TIME SOMETHING LIKE THIS HAPPENS. I CHECKED THE INTERNET AND THERE ARE SEVERAL OTHER COMPLAINTS SHOWING ENGINE FAILURE ON THIS MAKE AND MODEL AT 60 MILES PER HOUR. SOME OF THE COMPLAINTS INVOLVED CHILDREN SITTING IN THE BACK SEAT WHEN THE VAN'S ENGINE DIED AT 60 MPH. I REPORTED THIS TO CHYSLER AND HAVE A CASE NUMBER [XXX]. I WAS TOLD TO CONTACT ANOTHER DEALERSHIP WHICH I CALLED TODAY. THEY TOLD ME THE SERVICE MANAGER WAS NOT IN AND SOMEONE WOULD CALL ME BACK. NO ONE HAS CALLED ME BACK SO I AM WRITING THIS COMPLAINT IN HOPES THAT I WILL GET HELP WITH THIS URGENT MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/19/2011
Components: STEERING
Incident Date: 01/13/2010
Crash: No
Fire: No
Summary

2010 DODGE GRAND CARAVAN SE SHUT DOWN WITH LOSS OF STEERING CONTROL WHEN TURNING LEFT IN TO A PARKING LOT. WAS ABLE TO STOP, PUT VEHICLE INTO PARK AND RESTART WITH NO ISSUES. AS WITH OTHER COMPLAINTS, VERY SCARY IF THIS HAPPENS AT A BUSY INTERSECTION. SCARY ENOUGH TO MENTION IT TO MY WIFE SO THAT IF SOMETHING SHOULD HAPPEN TO ME IN AN ACCIDENT AND WITNESSES SAY I JUST SEEMED TO STOP RIGHT IN FRONT OF ANOTHER VEHICLE, SHE WILL KNOW WHAT THE CAUSE OF THE ACCIDENT IS. *TR

01/08/2011
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 10/26/2010
Crash: No
Fire: No
Summary

DRIVER ARM REST DOES NOT SUPPORT WEIGHT AND WILL FALL DOWN CAUSING DRIVER TO BRIEFLY LOSE CONTROL OF CAR. WE TOOK THE CAR TO THE DEALERSHIP TODAY AND WAS TOLD THIS IS A DESIGN FLAW AND THERE IS NOTHING THEY CAN DO TO CORRECT THIS PROBLEM. SO I HAVE A 2010 DODGE GRAND CARAVAN SE THAT HAS ALL KINDS OF PROBLEMS LIKE ONLY GETTING 19 MILES TO A GALLON WHEN ADVERTISED AS 25 AND NOW THE ARM REST BASICALLY COLLAPSES ANY TIME WEIGHT IS PUT ON IT ON THE DRIVER'S SEAT. ALL THE OTHER ARM RESTS ARE SUPPORTIVE EXCEPT THE ONE YOU NEED MOST. THE SERVICE DEPARTMENT TOLD ME OTHER CUSTOMERS HAVE VOICED THE SAME COMPLAINT AND HE COULD TAKE ME TO THE NEW VANS ON THE LOT AND SHOW ME THE SAME PROBLEM WITH CARS NEVER DRIVEN SO I KNOW THIS IS A DEFECTIVE ARM REST JUST BY WHAT HE HAS TOLD ME. *LN

12/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

THIS IS A LEASED VEHICLE. I HAD IT APPROXIMATELY 6 MONTHS WHEN DRIVING 65 MPH ON A FREEWAY THE ENGINE ABRUPTLY STOPPED JUST LIKE SOMEONE TURNED THE KEY OFF. THE STEERING BARELY ALLOWED ME TO GET TO THE SIDE OF THE ROAD. I WAS ABLE TO PUT THE CAR INTO NEUTRAL AND RESTART IT. THE 2ND OCCURRENCE WAS 3 WEEKS AFTER THE 1ST BUT THIS TIME IT WAS WHEN TRYING TO ACCELERATE ONTO A FREEWAY WHERE TRUCKS AND CARS WERE DRIVING 75 MPH! THE 3RD OCCURRENCE WAS ABOUT 6 WEEKS AFTER THE 2ND. ALL 3 TIMES THE DEALER COULD NOT FIND A PROBLEM NOR REPLICATE THE PROBLEM. PLEASE READ THE OTHER SIMILAR COMPLAINTS AT THIS WEB SITE: HTTP://WWW.CARCOMPLAINTS.COM/DODGE/GRAND_CARAVAN/2010/ *LN

12/10/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE2AR******
Summary

1. MINIVAN STALLS WHILE HOT AND TRAVELING UP A HILL AFTER A STOP. 2.6 TIMES SINCE PURCHASE OF VEHICLE. NO POWER, ENGINE COMPLETELY DIES CAR, MOVES BACKWARD AND REQUIRES RESTARTING. 3.REPORTED FAILURES TO DODGE DEALERSHIP , CALLED DODGE CUSTOMER SERVICE, THE DEALERSHIP CLAIMS THAT THEY CAN NOT FIND ANY FAULT. *TR

12/02/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX3AR******
Summary

THE PROBLEM DESCRIBED HAS HAPPENED TWICE, BOTH IN SIMILAR CIRCUMSTANCES. WHILE DRIVING AT AROUND-TOWN SPEEDS (~35 MPH OR LESS), AND MAKING A LEFT TURN THE VEHICLE HAS COMPLETELY STALLED. THE ENGINE STOPS, AND THE DRIVER EXPERIENCES REDUCED STEERING/BRAKING, WITH NO THROTTLE. ONCE THE VEHICLE HAS COME TO A COMPLETE STOP AND BEEN SHIFTED INTO NEUTRAL OR PARK, THE VEHICLE CAN BE RESTARTED. VEHICLE IS A 2010 GRAND CARAVAN SXT W/ THE 4.0L ENGINE. AFTER THE FIRST TIME THE DEALERSHIP CHECKED, BUT COULD NOT FIND ANY CODES OR LOOSE WIRES. VEHICLE HAD ~6,000 AND THEN 7,000 MILES AT EACH INCIDENT. *TR

11/29/2010
Components: PARKING BRAKE
Incident Date: 11/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

ON APRIL 30, 2010 MY 2010 DODGE CARAVAN EMERGENCY BRAKE WAS BROKEN, AND REPLACED BY DEALERSHIP. ON NOVEMBER 24, 2010, OUR EMERGENCY BRAKE HAS GONE OUT YET AGAIN, AND WILL NEED TO BE REPLACED. ALONG WITH OUR EMERGENCY BRAKE GOING OUT, I HAVE NOTICED THE OIL CHANGE LIGHT CONTINUOUSLY STAYS ON, EVEN AFTER EACH OIL CHANGE COMPLETED AND LIGHT RESET HAS BEEN COMPLETED, WITHIN1-3 DAYS THE LIGHT COMES BACK ON. *TR

11/19/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RNSDX1AR******
Summary

2010 DODGE GRAND CARAVAN. CONSUMER STATES PROBLEM WITH CRUISE CONTROL/TRANSMISSION *TGW THE CONSUMER STATED THE PROBLEM HE ENCOUNTERED OCCURRED WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED. WE HE APPROACHED THE TOP OF A HILL, THE CRUISE CONTROL REDUCED SPEED, BUT INSTEAD OF COASTING DOWN HILL, THE VEHICLE SEEMED TO DOWNSHIFT TO LOW GEAR. THE CRUISE CONTROL WOULD NOT DISENGAGE WITH EITHER THE BRAKE OR THE CANCEL BUTTON. THE CRUISE CONTROL WOULD NOT DISENGAGE UNTIL THE SPEED WAS LESS THAN 15 MPH. *JB

11/05/2010
Components: AIR BAGS
Incident Date: 11/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D15AR******
Summary

I HIT A MOOSE CALF DRIVING MY 2010 DODGE GRAND CARAVAN AT ABOUT 65 MPH. I BARELY HAD TIME TO HIT THE BRAKES SO I WAS GOING QUITE FAST WHEN I HIT AND KILLED THE ANIMAL. THE FRONT END OF MY VAN CRUMPLED UP AND THE RADIATOR, ETC WAS DESTROYED, THE WINDSHIELD SMASHED, HOOD BUCKLED, DRIVER'S DOOR UNABLE TO OPEN. WHILE THE EXPLOSION THAT IS CONNECTED WITH AN AIRBAG DEPLOYMENT OCCURRED (THE CHEMICAL CLOUD FILLED THE VEHICLE), THE AIRBAGS THEMSELVES DID NOT INFLATE. I INFORMED THE REPAIR SHOP ABOUT THIS AND THEY WILL SAVE THE AIRBAG ASSEMBLY FOR ME TO PROVIDE TO CHRYSLER FOR INVESTIGATION. *TR

10/24/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/17/2010
Crash: No
Fire: No
Summary

BOUGHT BRAND NEW DODGE CARAVAN MAR 23 2010 AND JUNE IT KILLED WHILE DRIVING 40-45 MPH AND TOOK 45 MINUTES TO START AGAIN. BROUGHT IT TO BENSON IN GREER SC WHERE WE BOUGHT THE CAR AND BECAUSE THE COMPUTER DID NOT SHOW ANYTHING THEY DID NOTHING. KILLED AGAIN AND BROUGHT TO DEALERSHIP. SAID THEY WOULD HOOK IT TO COMPUTER BUT COULD ONLY FIX IT IF IT SHOWED SOMETHING. LUCKILY IT KILLED ON THEM AND THEY HAD TO PUSH IT INTO SHOP. THE CAR KILLED AGAIN FOR THE THIRD TIME OF US, AND BARELY MISSED HAVING AN ACCIDENT. THEY TOLD US THAT IT WAS ONE OF TWO PARTS AND THEY HAD ONLY REPLACED ONE PREVIOUSLY. WHEN ASKED WHY THEY TOLD US THEY WOULD HAVE TO PAY FOR PARTS IF TURNED THEM INTO GMAC AND THEY WERE GOOD. THEY OBVIOUSLY HAD NO CONCERN FOR OUR SAFETY OR OTHERS ON THE ROAD WHEN THE VEHICLE JUST SUDDENLY STOPS WHEN DRIVING ACCELERATED SPEED. IT WAS CONSIDERED A LEMON BY THERE ARBITRATION BOARD HOWEVER, THEY JUST TELL US TO DRIVE IT TILL IT KILLS AGAIN OR KILLS US OR SOMEONE ELSE. BENSON DEALERSHIP, GREER SC

10/18/2010
Components: POWER TRAIN
Incident Date: 10/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN5D19AR******
Summary

VEHICLE STALLED WHILE REVERSING OUT OF A PARKING SPACE. MOMENTS LATER, WHILE VEHICLE WAS IN PARK AND RUNNING, VEHICLE BEGAN TO DRIFT BACKWARDS AND HIT ANOTHER VEHICLE. *TR

10/13/2010
Components: AIR BAGS
Incident Date: 10/11/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4GP44L77R******
Summary

I WAS DRIVING AT 55 MPH,WHEN A DEER RAN IN FRONT OF ME AND I STRUCK IT. I DID NOT HAVE TIME TO HIT MY BRAKES, AND I HIT THE DEER AT FULL SPEED, SQUARE ON WITH THE FRONT OF MY 2007 DODGE CARAVAN. IT BROKE MY FRONT BUMPER, RADIATOR, A/C CONDENSER, HEADLIGHT, FENDER, ETC. ALTHOUGH I HIT THE DEER AT 55 MPH, MY AIRBAGS DID NOT DEPLOY. I HAD MY SEATBELT ON, BUT STILL SUFFERED A BAD WHIPLASH AND STRAINED BACK. *TR

10/03/2010
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DXXAR******
Summary

LEMON VEHICLE BUT DEALER STATES THAT IT IS NOT: 2010 DODGE GRAND CARAVAN SXT 4.0L , INTERMITTENT STALLING OF THE ENGINE WITHOUT WARNING OR SERVICE LIGHTS, WILL RESTART. STALLING BEGAN IN JUNE 2010, WAS PURCHASED IN 3/10. DEALER HAS NOT BEEN ABLE TO REPLICATE THE STALLING FAILURE DUE TO THE INTERMITTENT NATURE. REPAIRS ATTEMPTED: REPROGRAMMING, MOVING A WIRING HARNESS, REPLACEMENT OF WIRELESS CONTROL MODULE. SEEMS TO STALL MORE ON LEFT TURNS, OR WHEN OUTSIDE TEMPERATURES ARE 90+ DEGREES FOR LONG PERIODS. ALSO HAD TO HAVE REAR BRAKES AND ROTORS REPLACED DUE TO PREMATURE WARPING AND BRAKE FAILURE: REPAIR REPLACED COMPONENTS, ONLY TO STILL HAVE DRIVER SIDE WORKING HARDER THAN LEFT AND FRONT BRAKES, FINALLY OIL LEAK APPEARED AND DIAGNOSIS WAS A FAILED OIL COOLER, REPAIR: REPLACE OIL COOLER: TO BE DONE ON 10/4/10. OVERALL VEHICLE IS UNSAFE DUE TO THE UNANNOUNCED STALLING ISSUE. *TR

09/26/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE1AR******
Summary

I HAVE A 2010 DODGE GRAND CARAVAN. THIS VAN HAS SHUT DOWN FOUR TIMES NOW WHILE I HAVE BEEN DRIVING IT. THIS HAPPENED AGAIN THIS PAST WEEKEND AT THE HIGHEST SPEED WE HAVE EVER BEEN TRAVELING WHEN THE ENGINE SHUTS DOWN; 45 MPH. MY CURRENT MILEAGE IS 9400. THE FIRST TIME I NOTICED THIS ROUTINE ENGINE SHUT DOWN WHILE DRIVING WAS AROUND 5,000 MILES @ 06/2010. AS FAR AS SPEEDS WHEN IT SHUTS DOWN, IT HAS HAPPENED AROUND 45 MPH, 35 MPH, AND THE OTHER TWO TIMES PRIOR WERE MUCH SLOWER SPEEDS. THE DEALERSHIP SAID THERE IS NOTHING THEY CAN DO ABOUT IT. THE CAR ALSO SEEMS TO STALL OUT AND NOT START ABOUT 1 OUT OF 30 STARTS. I HAVE FILED A COMPLAINT WITH CHRYSLER ON THE VAN ROUTINELY SHUTTING DOWN AND STEERING WHEEL LOCKING. THE VAN WILL RESTART ONCE IT STOPS, BUT THIS IS A DEATH ACCIDENT WAITING TO HAPPEN. I HOPE SOMEBODY READS THIS AND LOOKS INTO IT. I HAVE THE 3.3L V6 ENGINE. *TR

09/24/2010
Components: TIRES
Incident Date: 09/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D17AR******
Summary

WE PURCHASED A 2010 DODGE GRAND CARAVAN IN JULY OF THIS YEAR. IT HAS BEEN A DRY SUMMER HERE IN NORTHEASTERN PA AND WE HAVE NOT DRIVEN MUCH UNDER WET CONDITIONS. APPROXIMATELY TWO WEEKS AGO MY WIFE AND I WERE GOING OUT TO DINNER AND THE ROADS WERE WET FROM A SMALL AMOUNT OF RAIN. EVERYTIME WE STARTED FROM A STOP SIGN OR TRAFFIC LIGHT THE TIRES WOULD SPIN BEFORE THEY WOULD GAIN TRACTION ON THE PAVEMENT. I WAS SHOCKED THAT THIS WAS HAPPENING, AND MY WIFE STATED IT HAPPENED TO HER ALL THE TIME. THIS IS NOT A FAULT OF OURS AS THIS HAS NEVER HAPPENED PREVIOUSLY WITH ANY TIRES WE HAVE HAD ON ANY OF OUR PAST VEHICLES. THE VEHICLE DOES NOT HAVE ADDITIONAL HORSE POWER AS THE ENGINE IS THE SAME AS THE ENGINE IN THE CARAVAN THAT WE TRADED FOR THIS CARAVAN. WHEN WE CONTACTED CHRYSLER CONCERNING THIS PROBLEM THEIR RESPONSE WAS IT IS NOT OUR PROBLEM, IT IS THE TIRE MANUFACTURER'S PROBLEM. BUT CHRYSLER IS THE ONE WHO SELECTED THIS BRAND OF TIRES TO BE PLACED ON THIS NEW VEHICLE. ALSO, WHEN LOOKING UP INFORMATION ON YOKOHAMA TIRES ON THE INTERNET, I CAME ACROSS A WEB SITE THAT CONTAINED 8 PAGES OF COMPLAINTS ABOUT YOKOHAMA TIRES. I CONTACTED THE SELLING DEALER WOTOR WORLD OF WILKES BARRE, PA. AND THEY SAID THEY WOULD MAKE AN APPOINTMENT FOR US WITH THE TIRE DEALER WHEN HE WAS AT THE DEALERSHIP. IT HAS BEEN MORE THAN TWO WEEKS AND STILL NO WORD OF AN APPOINTMENT. AND THE TIRE DEALER IS LESS THAN 5 MILES FROM THE AUTO DEALER. THE TIRES ARE YOKOHAMA MODEL AVID S33 THE VEHICLE VIN IS [XXX] AND MY CHRYSLER COMPLAINT # IS 19735130. WHILE WORKING ON THIS COMPLAINT THE SELLING DEALER FINALLY RETURNED OUR CALL THAT WE PLACED TODAY AND NOW THEY ARE TRYING TO ABSOLVE THEMSELVES FOR ANY RESPONSIBILITY TO BE OF ASSISTANCE IN HANDLING THIS PROBLEM. AT THIS POINT WE DO NOT KNOW WHAT ELSE TO DO. WE ARE SENIOR CITIZENS AND ARE AFRAID TO OPERATE THE VEHICLE UNDER WET ROAD CONDITIONS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/24/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/24/2010
Crash: No
Fire: No
Summary

2010 DODGE GRAND CARAVAN STARTING TO STALL AND SHUT OFF WITHOUT WARNING WHILE DRIVING. NEED TO KNOW IF THERE IS A RECALL FOR THIS PROBLEM, IT HAPPENED WHILE TURNING INTO A LANE AND ALSO DRIVING UPHILL, VERY ALARMING. DO NOT FEEL SAFE DRIVING WITH THIS PROBLEM, BOUGHT THE VAN BRAND NEW. *TR

08/31/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE0AR******
Summary

WHILE DRIVING (NOT IN IDLE OR STOPPED) ALL OF THE SAFETY LIGHTS ON THE DASH BOARD TURN ON AND ABOUT 10 SECONDS LATER THE CAR SHUTS OFF AND THE POWER STEERING LOCKS. THE VEHICLE CAN BE SWITCHED TO PARK AND WILL START UP AGAIN. THIS HAS HAPPENED AT LEAST FIVE TIMES ALREADY. I HAVE TAKEN THE VAN TO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO FIND ANYTHING WRONG. TWICE THIS HAS HAPPENED WHILE IN TRAFFIC LUCKILY NO ONE HAS REAR ENDED ME. *TR

08/24/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

I HAVE A 2010 DODGE CARAVAN VIN #[XXX] THAT HAS SOME SORT OF ELECTRICAL PROBLEM WHICH CAUSES THE VEHICLE TO STOP WHILE RUNNING AT ANY SPEED. THE VAN JUST GOES DEAD, NO POWER STEERING, NOTHING - MAKING THIS A VERY DANGEROUS SITUATION. THE PROBLEM HAS OCCURRED ON THREE OCCASIONS NOW AND HAS BEEN REPORTED TO DODGE - CASE #. THE VEHICLE WAS BROUGHT TO TWO SEPARATE DEALERSHIPS AND EACH TIME THE ISSUE WAS THE SAME. NO COMPUTER CODE MEANS NO PROBLEM. PLEASE LOOK INTO THIS MATTER.... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

07/30/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX6AR******
Summary

TL*THE CONTACT OWNS A 2010 DODGE CARAVAN. WHILE DRIVING ON AN DECLINE AT APPROXIMATELY 40 MPH PRESSURE WAS APPLIED TO THE BRAKES AND THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CONFIRMED THAT THE ROTORS WERE THIN. THE ROTORS WERE REPLACED AND SHE WAS INFORMED THAT THIS WAS A COMMON FAILURE AMONG HER YEAR, MAKE AND MODEL VEHICLE. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 23,000.

07/28/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

CRUISE CONTROL ACTIVE ON OUR 2010 GRAND CARAVAN. WHEN GOING DOWN LONG HILL, TRANSMISSION WILL DOWN SHIFT ON OWN-3 GEAR LEVELS-HARD & RPM AS OBSERVED ON TAC APPROACHED 5000. HAD TO DISENGAGE CRUISE. DEALER HAD NO ERROR CODE. CONTACTED CHRYSLER. THIS WAS A PROBLEM ON 2009'S. SUPPOSEDLY FIXED FOR 2010. CHRYSLER IS AWARE AND WORKING ON FIX. THIS OCCURRED ON TWO OCCASIONS AT 3200 AND 3740 MILES. WHEN TAKEN TO DODGE SERVICE DEPT., I WAS INSTRUCTED TO NOT USE CRUISE ON HILLS OF THIS TYPE IN THE FUTURE. SOME ANSWER. *TR

07/25/2010
Components: POWER TRAIN
Incident Date: 07/14/2010
Crash: Yes
Fire: No
Summary

I RENTED A DODGE GRAND CARAVAN FROM NATIONAL CAR RENTAL AT THE CHARLESTON, SC AIRPORT ON JULY 14, 2010. THAT EVENING THE VAN SLIPPED INTO REVERSE WHEN I WAS EXITING THE VEHICLE. IT KNOCKED ME DOWN AND RAN OVER MY LEFT LEG. I SUFFERED SCRAPES AND BRUISES ALL OVER MY BODY AND A BONE CONTUSION ON MY LEFT KNEE AND AM NOW RECOVERING. THE SAFETY OF THE DASH MOUNTED GEAR SHIFT IN THIS VEHICLE SHOULD BE EXAMINED BY THE MANUFACTURER. IT SHOULD ALSO BE QUESTIONED BY ANY OTHER VEHICLE OPERATOR OR PROVIDER. *TR

07/21/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE4AR******
Summary

2010, DODGE GRAND CARAVAN ~ THIS IS THE FOURTH TIME I HAVE BEEN DRIVING AROUND WITH MY THREE YOUNG CHILDREN AND THE VAN HAS DIED ENTIRELY. IT IS LUCKY THAT WE HAVE JUST BEEN IN TOWN. I HOLD MY BREATH THE ENTIRE TIME WE ARE ON THE HIGHWAY AT ALL (WHICH ISN'T OFTEN, THANKFULLY). I AM TERRIFIED THAT WE WILL BE KILLED IN AN ACCIDENT IF THIS WERE TO HAPPEN ON THE HIGHWAY!! I AM NOT SURE WHAT THEY INTEND TO DO ABOUT IT, THEY SAY THEY ARE GOING TO REPLACE THE KEY MODULE... AND THAT I AM TO TELL THEM IF IT HAPPENS AGAIN. WE WILL BE ON THE HIGHWAY FOR A LONG TIME GOING ON VACATION AND I AM NOT CONFIDENT THIS WILL RESOLVE THE PROBLEM. *TR

07/14/2010
Components: TIRES
Incident Date: 07/14/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

TL* THE CONTACT OWNS A 2010 DODGE GRAND CARAVAN WITH YOKOHAMA AVID S33 225/65/ 16 TIRES. THE CONTACT STATED WHILE DRIVING AT 60 MPH, THE FRONT PASSENGER TIRE BLEW CAUSING THE CONTACT TO CRASH INTO A GUARD RAIL. HE WAS NOT INJURED. A POLICE REPORT WAS AVAILABLE. THE POLICE OFFICER WHO ARRIVED AT THE SCENE ADVISED THAT THE BLOW OUT WAS CAUSED BY AN EQUIPMENT FAILURE. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE FAILURE MILEAGE WAS 2,500.

06/30/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

WHILE DRIVING OUR NEW DODGE GRAND CARAVAN THE ENGINE WILL JUST TURN OFF INTERMITTENTLY WHEN YOU COME UP TO A STOP OR TURNING. THIS HAPPENED ONCE AND THE DEALER SAID THEY COULD NOT "RECREATE IT" SO THEY COULD NOT FIX IT. WE WERE ADVISED TO BRING IT BACK IF THE PROBLEM HAPPENED AGAIN. TWO DAYS LATER THE ENGINE TURNED OFF WHILE I WAS TURNING LEFT AT AN INTERSECTION. THIS INCIDENT ALMOST CAUSED A SERIOUS ACCIDENT AND LEFT ME SHAKING. I DROVE DIRECTLY TO THE DEALER WHERE THE SAME STORY AS BEFORE WAS DICTATED. THEY ARE KEEPING IT TO SEE IF THEY CAN MAKE IT DO IT AGAIN. WHEN ASKED IF THE COMPUTER NEVER SHOWS THE PROBLEM COULD THAT MEAN THE PROBLEM IS IN THE COMPUTER? THE DEALER SAID "MAYBE". *TR

06/08/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE6AR******
Summary

2010 DODGE GRAND CARAVAN SHUTS OFF WHEN TURNED ON AND PUT INTO REVERSE OR DRIVE DOES NOT HAPPEN ALL THE TIME ALSO HAS DONE IT WHILE AT LOW SPEED PULLING INTO PARKING SPACE. *TR

06/05/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5DX7AR******
Summary

WHEN SPEED CONTROL IS ON AND ACTIVE AT HIGHWAY SPEED, WHEN GOING DOWN A HILL THE TRANSMISSION WILL DOWNSHIFT 3RD GEAR LEVEL VERY HARD AND THE ENGINE WILL GO INTO A HIGH RPM REV. TURNED OFF SPEED CONTROL OR STEPPING ON THE BRAKES THIS CONDITION CONTINUED FOR 30 SECONDS. TOOK CAR TO DEALERSHIP, THERE WAS NO CHECK ENGINE LIGHT OR ERROR CODES IN THE COMPUTER OR ANY FACTORY RECALL ON THIS CONDITION. THIS PROBLEM HAPPENED MULTIPLE TIMES. DEALERSHIP HAS TO GET IN TOUCH WITH FACTORY TO GET HELP WITH THIS PROBLEM. CAN'T USE SPEED CONTROL WHERE HILLS ARE INVOLVED, OR NOT AT ALL. THIS OPTION OR FUNCTION IS BAD! THE CONSUMER WAS TOLD NOT TO USE THE SPEED CONTROL AND TO SHUT IT OFF WHEN TRAVELING DOWN HILL. BUT, IT WAS OK TO USE UP HILLS OR ON LEVEL ROADS. THE VEHICLE COULD SHUT OFF WHEN THE ENGINE REVVING IS TOO HIGH, BUT IT WAS NOT A SAFETY ISSUE. HAVING NO POWER BRAKES OR STEERING WAS DEFINITELY A SAFETY ISSUE. CHRYSLER INFORMED THE CONSUMER THEY WERE GOING TO LOOK INTO POSSIBLE SOFTWARE UPDATES OR A MECHANICAL FIX TO CORRECT THE PROBLEM. THEY DID NOT FEEL IT WOULD BE A QUICK FIX, SO THE CONSUMER WOULD HAVE TO LIVE WITH THE DEFECT. UPDATED 07/13/10 *TR

05/17/2010
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN5D16AR******
Summary

I BOUGHT A 2010 DODGE GRAND CARAVAN SXT. THE COMPANY WILL NOT TURN ON THE DAYTIME RUNNING LIGHTS. THEY ALWAYS TURNED THEM ON WHEN I BOUGHT PREVIOUS YEAR VANS. IT HAS BEEN PROVEN TO BE A WORTHWHILE SAFETY ITEM. MY INSURANCE COMPANY WOULD GIVE ME A 10% REDUCTION FOR THIS ITEM. THE OPTION IS AVAILABLE AND TURNED ON FOR VEHICLES SOLD IN CANADA. I FEEL THIS IS A SERIOUS FAULT THAT WILL RESULT IN MORE CRASHES FOR THIS VEHICLE. *TR

05/12/2010
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DEXAR******
Summary

SUPPLEMENTAL TO CASE 10315972. FIRST EVENT 2/10/10. AFTER REPEATED COMPLAINTS TO THE DEALER, DODGE INSTALLED COMPUTER TO CATCH CODES DURING NEXT EVENT. AFTER ONE WEEK AND NO MORE INCIDENTS, THEY REMOVED THE COMPUTER. HAVE NOT BEEN DRIVING THE VAN SINCE THEN. TOO SCARED. DROVE TODAY 5/12/10 AND SHUT DOWN AGAIN. THIS TIME UPON ACCELERATING FROM PARKING LOT SPEED OF ABOUT 6-8 MILES AS THE DOORS AUTOMATICALLY LOCKED THE ENGINE CUT OUT. SCHEDULED TO TAKE TO THE DEALER FOR THEM TO TAKE A LOOK AT IT. *TR

05/05/2010
Components: PARKING BRAKE
Incident Date: 04/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D4RN4DE7AR******
Summary

2010 DODGE GRAND CARAVAN - EMERGENCY BRAKE WENT OUT. DURING A TYPICAL PARKING OF THE VEHICLE, THE EMERGENCY BRAKE WAS APPLIED, AND WENT STRAIGHT TO THE FLOOR. THE RELEASE NO LONGER WORKED. EMERGENCY BRAKE HAD TO BE MANUALLY PULLED UP BY HAND TO TAKE VEHICLE OFF OF EMERGENCY BRAKE POSITION. *TR

03/02/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/20/2010
Crash: No
Fire: No
Summary

WE PURCHASED A 2010 DODGE GRAND CARAVAN IN DECEMBER 2010. THREE WEEKS AGO AS I WAS PULLING OUT OF A DRIVEWAY THAT HAD A DRAIN GUTTER DIP THE VAN SHUT OFF COMPLETELY. I HIT THE DIP AT ABOUT 10 MPH. TWO WEEKS AGO IT HAPPENED AGAIN. THIS TIME WHEN I WENT OVER A SPEED BUMP IN HEAVY TRAFFIC. THE DODGE DEALER REPAIR SHOP SAID THEY COULD NOT FIND ANY LOOSE CONNECTIONS OR CODES. THEY SEEMED TO CARE VERY LITTLE OF OUR REPORT AND SAID THEY COULD NOT RECREATE THE TROUBLE AND TO CALL THEM NEXT TIME. ONLY AFTER CALLING THE DEALER EXECUTIVES WE ARE TO BRING THE VAN BACK FOR A CHECK BY A MECHANIC. OTHER THOUGHTS: BOTH TIMES I HAD TO PUT THE GEAR IN NEUTRAL TO RESTART. BOTH FRONT TIRES HIT AT THE SAME TIME. WHEN ONLY ONE WHEEL HITS A BUMP OR POTHOLE , IT DOES NOT HAPPEN. WE WERE AT ABOUT 5,000 MILES WHEN THIS HAPPENED. *TR

02/12/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/31/2010
Crash: No
Fire: No
Summary

I PURCHASED A BRAND NEW 2010 GRAND CARAVAN SE IN JANUARY. WHILE MAKING A TURN OVER A PUDDLE OF WATER THE CAR POWERED DOWN, I.E. LOST POWER STEERING AND ALL CONTROL. I THEN TOOK THE KEY OUT AND PUT IT BACK IN AND IT POWERED UP. THIS OCCURRED WITHIN THE 1ST 100 MILES. AT 350-400 MILES IT STARTED TO POWER DOWN WHILE STOPPING AT A RED LIGHT BUT DID NOT COMPLETELY SHUT DOWN. THIS OCCURRED AGAIN BETWEEN 450-500 MILES. I TOOK THE CAR INTO THE DEALER & THEY COULD NOT FIND A PROBLEM. I CONTACTED THE DEALER FOR EACH OCCURRENCE. NO ACCIDENTS, YET. *TR

02/01/2010
Components: TIRES
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2D8HN44H38R******
Summary

TIRE SENSOR STEMS ARE CRACKED FOR NO APPARENT REASON. MAY LEAD TO CATASTROPHIC TIRE PRESSURE LOSS. *TR

0 Recalls

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