EN

2010 Dodge Journey 4-DR. w/SAB

4
Recalls
1037
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.9%

Complaints
Recalls

1037 Complaints

for 2010 DODGE JOURNEY
11/08/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3d4pg4fb9at******
Summary

The contact owns a 2010 Dodge Journey. The contact stated that while driving at various speeds, the throttle warning light would flash on the instrument panel as the vehicle would either stall or go into limp mode. The contact also stated that the vehicle would fail to start up after multiple attempts without warning. The contact had taken the vehicle to an independent mechanic where the ECU, suspension, and several various electrical components were replaced; however, the failure persisted. The manufacturer had been notified of the failure and offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

11/06/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

WE PURCHASED OUR 2010 DODGE JOURNEY FROM AN AUCTION. RIGHT AWAY THERE WERE ALL SORTS OF ELECTRONIC ISSUES WITH VARIOUS BELLS & WHISTLES. MOST OF THESE WERE SOLVED ONCE WE PURCHASED A NEW FOB & HAD IT PROGRAMMED. HOWEVER, MOST IMPORTANTLY, THE HORN WILL BLOW WITHOUT TOUCHING THE STEERING WHEEL. IT WILL BLOW WHILE THE VEHICLE IS RUNNING AND WHEN THE VEHICLE IS OFF, DOES NOT MATTER. MY HUSBAND HAD TO DISCONNECT THE HORN UNDER THE HOOD IN ORDER TO GET IT TO STOP. WE HAVE TAKEN IT TO AN INDEPENDENT SERVICE CENTER AND THE MECHANIC COULD NOT FIND WHY THE HORN WILL NOT STOP BLOWING. I DISCUSSED THIS ISSUE WITH THE DEALERSHIP AND THEY INDICATED THE VEHICLE NEEDS AN UPDATE, HOWEVER, AFTER MUCH RESEARCHING ON THE WEB MANY MANY PEOPLE HAVE HAD THE UPDATE COMPLETED AT THE DEALERSHIP AND THE HORN ISSUES STARTED AGAIN 2 WEEKS LATER, MANY MUCH SOONER. OUR VEHICLE HAS NOT BEEN INSPECTED BY ANYONE ELSE. ALSO, THERE ARE NO WARNING LAMPS IN REGARDS TO THE HORN THAT HAVE COME ON. WE ARE LOOKING INTO HAVING A SEPARATE HORN INSTALLED ON THE VEHICLE, DUE TO THE SAFETY ISSUE. DODGE NEEDS TO HAVE A RECALL IN REGARDS TO THIS HORN ISSUE THAT COULD COST SOMEONE THEIR LIFE, IT'S QUITE UNBELIEVABLE THEY HAVE NOT DONE SO. (SEE BELOW- "Approximate date this incident occurred", OUR ISSUE IS ONGOING, WE BOUGHT THE VEHICLE ON 08-14-2021.)

10/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV8AT******
Summary

For many years (at least 8) this SUV has experienced odd, electrical issues (1) on at least 4 occasions I have found all windows lowered halfway when coming out to the car in the morning. (2) on 2 occasions I could not get the interior lights to turn off. It took multiple restarts and stops to stop effect. (3) about 18 months ago, while parked frequently at night, the horn would start honking. It appeared the alarm system was responding. The remote would not turn it off. Car needed key inserted and to be started. Finally it started randomly blowing while I was driving. I removed fuses to stop issue. (4) recently, overnight, the relatively new (less than a year) battery would be dead in morning. No lights left on. Alternator working. On the 2nd occasion I noticed when jumped the turn indicator was blinking despite not being turned on. This was the first time I decided to seek service help as a dead battery every morning is not just a minor problem. Vehicle current at garage.

10/25/2021
Components: AIR BAGS,SEATS,UNKNOWN OR OTHER
Incident Date: 10/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3d4pg4fb1at******
Summary

I just purchased a 2010 dodge journey. It has not been in an accident. This morning when getting in my car, I noticed the active headrest restraint has been deployed. I was not in an accident. The car with sitting in my driveway overnight.

10/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

The car will randomly shut down while driving

09/23/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3d4pg5fv6at******
Summary

The contact owns a 2010 Dodge Journey. The contact stated that the vehicle would not immediately start-up when turning the ignition key. On several occasions, while driving, the vehicle shut-off without warning. After readjusting the ignition key, the vehicle was able to be restarted. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 14V373000 (Electrical System). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,000.

09/20/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3d4ph5fvxat******
Summary

The contact owns a 2010 Dodge Journey. The contact stated that the horn would inadvertently sound whether the vehicle was turned on or off. The contact disconnected the horn to keep from disturbing the neighbors. The contact had not contacted the dealer. The vehicle had not been officially diagnosed or repaired. The manufacturer was made aware of the failure and stated that there was no recall on the vehicle. The approximate failure mileage was 71,000.

08/24/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

Drove to the park, parked the car. Went for a walk, came back 20 minutes later, car would not start. Turn the key, no sound, all dash light come one, car will not crank, no sound at all. towed the car to my house, and charged battery for a full day. Car same issue, will not crank, no noise. I turn the key to on, press on the brake and move to neutral, and car still no start. I use the remote starter, and car just clicks a few times and does not start. Basically turning the key to start, lights come on as usual, then no noise no crank no start. this is third day of trying to start this car, never had issues with it for over a year, and never with starting car. No warnings at all, no lights on to show anything bad before this, and no warning after it happened, scanner show no faulty codes detected. From the park waited to be towed and got home after 10 PM, safety, it got dark, it rained and unreliable to just not start.

06/20/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

Vehicle loses power while driving. Sometimes it will not start being stranded with kids as this vehicle was produced as a family car. Had battery, alternator, starter replaced. Have read numerous reports from google about vehicle not starting due to safety security features, problems with the fuse box, needing a yellow wire grounded that is located under the hood, and so on. If this is a know issue with these vehicles for over 10yrs why has it not been recalled to be fixed. As I drive the vehicle on the freeway with MY KIDS in it endaragering our lives and the many others who are on the road with me and the countless other dodge journey drivers. FIX THIS ISSUE. MAKE DODGE ACCOUNTABLE FOR THEIR MISTAKE AS THEY KNOW WHAT THEY DID.

05/14/2021
Components: ENGINE
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CARLOCK CHRYSLER DODGE JEEP RAM OF TUSCALOOSA (550 SKYLAND BLVD E, TUSCALOOSA, AL 35405, (205)759-4421) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 249,712.

04/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

MY HORN STARTED CHRIPING FOR NO REASON WHILE PARKED AND WHILE DRIVING. I TOOK THE BATTERIES OUT OF BOTH KEY FOBS AND WAS STILL GOING OFF. TRIED LOCKING AND UNLOCKING BOTH WITH AND WITHOUT THE FOB. I HAD TO REMOVE THE HORN FUSE TO GET IT TO STOP. I HAVE SEEN MANY OF THESE VEHICLES WITH THE SAME ISSUE.

04/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FV0AT******
Summary

HORN RANDOMLY STARTED GOING OFF WHILE WHILE STATIONARY/OFF. NO ONE TOUCHING KEYS OR VEHICLE.

04/28/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 04/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

ME ENTERE DE LA RETIRADA EN SEPTIEMBRE DEL 2020 Y PROGRAME UNA CITA EN AUTO GRUPO 65 DE SANJUAN PUERTO RICO EN OCTUBRE 2020 CON EL SEOR LUIS BERMUDEZ QUEDARON EN LLAMAR CUANDO LAS PIESAS LLEGARAN ME COMUNIQUE MAS DE 30 OCASIONES Y HASTA HOY NUNCA LLAMARON LA GUAGUA DAO EL MODULO DE ENCENDIDO Y LA LLAVE NO TUVE MAS OPCION DE COMPRAR LAS PIEZAS YO YA QUE ESTABA APIE Y LA NECESITAVA DESEO UN REEMBOLSO POR LAS PIESAZ Y MANO DE OBRA EL RETIRO ES R03

04/17/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

ON OUR WAY TO THE COAST MY HEADLIGHT WENT OUT COMPLETELY AND HAD TO USE ONLY TO DAY LIGHTS AND FOG LIGHT NO HEADLIGHT WOULD COME ON THEY WOULD ONLY FLICKER. I WAS STILL A HOUR FROM THE COAST AND 3 HOURS FROM HOME IN THE MIDDLE OF THE NIGHT. THE HORN GOES OFF RANDOMLY AND IS ANNOYING SAME WITH THE WIND SHIELD WIPERS. THEY GO AT RANDOM AND ARE NOT NEEDED.THE HORN IS WHEN I AM STATIONARY. THE WIPERS GO AT ANYTIME MOVING OR STOPPED. THE CAR ACTS POSSESSED. I AM SCARED TO DRIVE AT NIGHT DUE TO THE HEADLIGHTS FUNCTIONALITY I HAD MY NEPHEW WITH ME WHEN I HAD THE HEADLIGHTS STOP WORKING AND I WILL NOT PUT HIM IN DANGER AGAIN. THIS NEEDS FIXED.

04/12/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE HORN IS BEEPING WHEN NOT IN VEHICLE. ALSO WHEN DRIVING IT RANDOMLY BEEPS.

04/07/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I HAVE BEEN HAVING PROBLEMS WITH THE HORN SOUNDING OFF ON ITS OWN. WINDSHIELD WIPERS RUNNING BY THEM SELVES. HEADLIGHTS FLASHING AND PROBLEMS WITH PICKING UP SPEED. I HAVE CHECKED ALL GROUND WIRES AND FUSES AND EVERYTHING IS IN TACK

03/31/2021
Components: SEATS
Incident Date: 03/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

THE HEADRESTS DEPLOYED DRIVING DOWN THE ROAD

03/18/2021
Components: AIR BAGS,SEATS
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

BOTH AIR BAGS ON MY HEADREST DEPLOYED WHILE CAR WAS PARKED AND NOT IN A ACCIDENTS

03/16/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT STEERED THE VEHICLE OFF THE MAIN ROAD AND SHIFTED THE GEAR SHIFTER INTO PARK TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO ATLANTIC DODGE CHRYSLER JEEP (2330 US 1 SAINT AUGUSTINE, FL 32086, (904)797-4383) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

03/03/2021
Components: AIR BAGS,SEATS,UNKNOWN OR OTHER
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

PASSENGER SIDE HEAD REST DEPLOYED FOR UNKNOWN REASON. NOT IN ACCIDENT.VEHICLE WAS PARKED.

02/25/2021
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 02/24/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE BEFORE EVENTUALLY STALLING. AFTER RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS NORMAL HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT YET CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,700.

02/14/2021
Components: STEERING
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

STARTED THE CAR TO GO TO WORK AND HAD NO POWER STEERING. TOOK THE CAR TO THE MECHANIC AND HAD SOME BROKEN LINES REPLACED. TWO DAYS LATER WHILE DRIVING ON A CITY STREET THE POWER STEERING WENT OUT AGAIN. I LOST CONTROL AND ALMOST LANDED IN A DITCH. TOOK BACK TO THE MECHANIC AND THE SAME LINES BUT AGAIN.

02/10/2021
Components: STEERING
Incident Date: 02/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV5AT******
Summary

THIS IS THE SECOND YEAR IN A ROW WE HAVE TO REPLACE THE POWER STEERING LINES. LAST YEAR THE RETURN LINE BURST WHILE DRIVING. NOW JUST YESTERDAY ( 02/09/2021) A LINE BURST AGAIN WHILE DRIVING.THE VEHICLE ONLY HAS THIS ISSUE IN THE WINTER. IT STARTED TO BE ALMOST IMPOSSIBLE TO STEER. IT FELT LIKE THE POWER STEERING PUMP WAS LOCKING UP.

02/07/2021
Components: SEATS
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

HEAD-REST ON DRIVER'S SIDE SEAT DEPLOYED FOR NO REASON. I WENT OUT TO MY PARKED CAR ONE MORNING AND IT WAS DEPLOYED. I COULD HAVE BEEN HURT OR CAUSED AN ACCIDENT IF I HAD BEEN DRIVING!

01/31/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

I'M DRIVING DURING RUSH HOUR AND MY HORN GOES OFF SPURRATDICALY. AND THIS WASN'T THE FIRST,SECOND, OR EVEN THIRD TIME. PEOPLE LOOKING AT ME AS IF TO SAY, WHAT? WHY ARE YOU HONKING AT US? THE HORN DOESN'T HAVE A PATTERN. SOMETIME IT SOUNDS LIKE MORSE CODE AND SOMETIMES IT LASTS FOR UP TO 15 SECONDS LIKE I'M HOLDING IT DOWN. IT ALSO HAPPENS WHILE SITTING IN MY DRIVEWAY FOR 24 HOURS AND IT GOES OFF DURING THE DAY AND EVEN LATE AT NIGHT. I DON'T HAVE ANYTHING TO UPLOAD EXCEPT MY TESTAMONY. PLEASE HELP!

01/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

LAST EVENING WHILE SITTING IN HOUSE THE HORN STARTS GOING OFF. THEN WE REALIZED IT WAS OUR CAR. HUSBAND WENT OUT AND SAW THAT IT WAS OUR GRABBED KEY FOB AND FINALLY PUSHED THE PANIC BUTTON SEVERAL TIMES AND IT STOPPED. THEN TODAY MID-MORNING IT STARTED HONKING AGAIN. AFTER RESEARCHING IT WE'VE FIGURED IT WASN'T ONLY US AND SEEMS TO BE AN ISSUE. BOTH TIMES IT WAS PARKED IN OUR DRIVEWAY WITH NO ONE AROUND IT CAUSE WE HAVE SEVERAL CAMERAS AND LOOKED AND SAW NO ONE AROUND IT

01/12/2021
Components: ELECTRICAL SYSTEM,SEATS,ENGINE
Incident Date: 12/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV6AT******
Summary

WHILE DRIVING CAR JUST TURNS OFF FOR NO REASON. WHEN PUSHING THE REMOTE START BUTTON WINDOW ROLL DOWN. HEATED SEATS WILL NOT COME ON BUT FOR A SECOND OR TWO. THIS HAS HAPPENED SEVERAL TIMES.

12/23/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV2AT******
Summary

CAR INTERMITTENTLY DOES NOT START. IT HAPPENS ON A DAILY BASIS. REPLACED STARTER, BATTERY, ALTERNATOR, FUSES, CLEANED ALL CONNECTORS, SOLENOID , NEUTRAL SAFETY SWITCH.. STILL HAS ISSUES. YOU HAVE TO PUT THE CAR IN NEUTRAL TO GET IT STARTED. KEY FOB WON'T START CAR, IT JUST CLICKS. PUTTING THE KEY IN THE IGNITION WONT START THE CAR. I'VE HAD THE CAR FOR 3 MONTHS AND IT SPENT 1 MONTH WITH THE MECHANIC. NOTHING SEEMS TO FIX THIS PROBLEM AND DODGE WON'T HELP US.

12/06/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

WAS DRIVING AT APPROXIMATELY 30 MILES AN HOUR ON A TURNING ROAD ONTO A HIGHWAY AND VEHICLE SHUT OFF. LOST ALL POWER STEERING AND BRAKES WERE HARD. HAD TO IMMEDIATELY GET OVER TO THE SIDE OF THE ROAD TO AVOID TRAFFIC COMING FROM THE REAR AS I LOST LIGHTS AS WELL AND MAY NOT HAVE BEEN SEEN AS IT WAS DARK AND THE VEHICLE IS BLACK. WHEN PULLED OVER I PUT THE VEHICLE IN PARK AND ATTEMPTED TO RESTART. AFTER THE 2ND TIME TURNING THE KEY IT STARTED. NO CHECK ENGINE LIGHTS ARE PRESENT ON THE CAR OTHER THAN A TPMS SENSOR.

12/05/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TWO TIMES I WAS DRIVING DOWN THE HIGHWAY AND VEHICLE SHUT DOWN. I WAS PARKED THEN TRIED TO START AN WOULD NOT START. IT HAS A REMOTE START AN STARTS ON ITS OWN AN WINDOWS ROLL DOWN ON THEIR OWN. WHEN I GET NEAR THE VEHICLE WITH THE KEY FAB THE LIGHTS COME ON AN SOMETIMES WITHOUT PUSHING THE BUTTON ON KEY FAB IT STARTS ON ITS OWN. I HAVE BEEN DRIVING AN WENT TO TURN IN DRIVEWAY AN IT SHUT DOWN. STOPPED AT STOPLIGHT AN IT SHUT DOWN. IT HAS ALWAYS STARTED BACK UP EXCEPT FOR ONE TIME I HAD TO MANEUVER THE KEY A CERTAIN WAY IN IGNITION BEFORE IT WOULD START.

11/21/2020
Components: SEATS
Incident Date: 11/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

2010 JOURNEY SXT FOUND WITH ACTIVE HEADREST DEPLOYED ON THE FRONT DRIVER'S SEAT PARKED IN THE DRIVEWAY. NO ACCIDENTS - NO BUMPING. THE STEEL PIN WAS STILL IN THE CATCH AND PLASTIC CASING THAT IS SUPPOSED TO HOLD THE STEEL PIN BROKE AWAY.

11/19/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

THE STARTER WAS REPLACED. IT WILL START SEVERAL TIMES. THEN I TRY TO START IT AND IT JUST CLICKS OVER & OVER. I HAVE TO KEEP TURNING THE KEY FOB SOMETIMES 20 TIMES BEFORE IT CRANKS ON. IT'S WHEN CAR IS OFF & PARKED AND I GO TO START IT.

10/30/2020
Components: SEATS
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

HEADREST AIRBAG DEPLOYED WITHOUT BEING HIT.

09/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

MY CAR RANDOMLY SHUTS OFF WHEN I GO FROM REVERSE TO DRIVE. I CAN BE PULLING OUT OF MY DRIVEWAY OR A PARKING SPOT AT A STORE AND WOULD HAVE TO TURN KEY TO OFF AND RESTART CAR AND WAIT A FEW MINUTES BEFORE I PUT IT IN DRIVE. PLUS THE HORN GOES OFF OCCASIONALLY.

09/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

FOR NO REASON THE CAR BATTERY DISCHARGES THE HORN SOUNDS BY ITSELF

09/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED RANDOM AND ERRONEOUS ELECTRICAL PROBLEMS WHICH INCLUDED THE DOORS UNLOCKING, THE WINDOWS ROLLING DOWN, THE HORN ACTIVATING, THE WIPERS RANDOMLY ACTIVATING, AND THE ABS RANDOMLY ACTIVATING INDEPENDENTLY. THE CONTACT WAS ALSO LOCKED INSIDE THE VEHICLE AFTER THE LOCKING MECHANISM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE TIPM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 40,000.

09/17/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING, THE HORN RANDOMLY STARTED HONKING INDEPENDENTLY. THE AIR BAG AND TPMS WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS CONCERNED FOR HER SAFETY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.

09/11/2020
Components: POWER TRAIN
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

AUTOMATIC GEAR FAILS CAUSING DELAYS ON SHIFTING AND UNINTENDED ACCELERATION.

09/06/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

THE HORN BEGINS TO SOUND ON ITS OWN AND AT SHORT AND/OR LONG BURTS AND A COMBINATION OF BOTH WHILE DRIVING OR PARKED ALL HOURS OF THE DAY. THERE IS NO WAY TO STOP THIS. THIS CAN CAUSE SEVERE ACCIDENTS!

08/28/2020
Components: POWER TRAIN
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE VEHICLE WILL ONLY START WHILE PUT INTO NEUTRAL, WHEN IT DESIRES, THIS DOES NOT WORK ALL THE TIME. HAVE BEEN TOLD BY SEVERAL MECHANICS AND THE DEALER THAT IT IS A ONGOING PROBLEM WITH THE NEUTRAL SAFETY SWITCH IN 2009 AND 2010 DODGE JOURNEYS, BECAUSE THE SWITCH BECOMES LOOSE AND NEEDS ADJUSTMENTS EVERY FEW MONTHS. THIS HAS RESULTED IN MYSELF BEING STRANDED SEVERAL MILES FROM HOME IN A HEAT ADVISORY, THAT RESULTED IN HEAT STROKE, FROM NOT BEING ABLE TO GET ACCESS TO A COOL PLACE WITH FLUIDS AS THE VEHICLE LEFT ME STRANDED FOR SEVERAL HOURS AWAITING HELP. TOW TRUCK DRIVER TOOK NOTE OF THE VEHICLE MAKE AND MODEL AN KNEW EXACTLY WHAT THE PROBLEM WAS AN PLACED IT IN NEUTRAL AND IT STARTED RIGHT UP, WAS ADVISED TO CONTACT AND REPORT A SAFETY ISSUE WITH THE VEHICLE.

08/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

MY CAR IS SHUTTING OFF WHILE I'M DRIVING DOWN THE ROAD. I ALMOST CRASHED LAST NIGHT, THIS IS THE THIRD TIME IT'S HAPPENED OVER THE LAST MONTH. MY DAD IS NOT ALLOWING ME TO DRIVE IT ANY LONGER AND I STILL OWE ON IT SO THAT'S NOT OKAY. I'M A FOSTER PARENT TO 4 CHILDREN AND OUR SAFETY IS ALWAYS IMPORTANT BUT THIS CAR IS A DEATH TRAP WAITING TO HAPPEN.

08/22/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

THE CAR WILL NOT START ....I CAN JUMP IT ...GET IT RUNNING BUT THEN WITHIN 2 HOURS IT IS COMPLETELY DEAD I HAVE REPLACED EVERYTHING AND NOTHING IS WORKING FROM WHAT I HAVE READ THIS IS AN ONGOING ISSUE WITH THE DODGE JOURNEY AND THIS NEEDS TO BE FIXED BY DODGE ....THIS IS VERY VERY DANGEROUS BECAUSE IT ALSO WILL STALL OUT WHILE DRIVING IN THE MIDDLE OF THE ROAD....PLEASE PLEASE RESEARCH THIS AND MAKE DODGE DO SOMETHING...I HAVE HAD IT AT THE DEALER AND THEY SAY EVERYTHING TESTS OUT FINE WITH IT ....MY 16 YEAR OLD SON DRIVES THIS VEHICLE AND IF SOMETHING HAPPENS TO HIM BECAUSE OF THE CAR MALFUNCTION I WILL SUE THE [XXX]OFF DODGE !!! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/22/2020
Components: SEATS
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I WAS DRIVING IN MY 2010 DODGE JOURNEY WHEN THE DRIVER HEAD REST DEPLOYED.....NO EVENT CAUSED THE PAINFUL EJECTION. I ALMOST HIT A SEMI COMING IN MY DIRECTION. THERE ARE MANY TESTAMENTS TO OTHERS EXPERIENCING THE SAME FLAW IN THEIR DODGE JOURNEYS. IT SHOULD BE RECALLED......WHO KNOWS IF THIS CAUSES ACCIDENTS AND IT JUST APPEARS AS THOUGH IT WAS A RESULT INSTEAD OF THE CAUSE. THE DEALERSHIP THAT SOLD THIS CAR IS UNABLE TO HELP ME......THE REPAIR IS MY SOLE RESPONSIBILITY. COMPLETELY NEGLIGENT OF CHRYSLER/DODGE,!!! I COULD HAVE BEEN KILLED AND STILL HAVE THE TERRIBLE HEAD PAIN 2 DAYS LATER!!! I FEEL AS THOUGH OTHERS NEED TO KNOW OF THIS DANGER. NOTHING WAS EVEN TOUCHING THE HEAD REST WHEN IT DEPLOYED........MY HEAD WASN?T EVEN TOUCHING IT. THE FORCE WAS SO HARD I HIT THE STEERING WHEEL!*DT*JB*DT CONSUMER STATED SHE PUT METAL CLIPS TO PREVENT THE HEAD REST FROM DEPLOYMENT.*JB

08/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

HORN INADVERTENTLY GOING OFF WHILE DRIVING AND STATIONARY, HAD TO PULL THE FUSES. APPARENTLY, THIS IS A COMMON ISSUE.

08/14/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

THE HORN KEEPS GOING OFF ON ITS OWN AND I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES AND THEY STILL HAVEN'T FIXED IT AND I'VE DONE RESEARCH AND IT ALSO HAS SOMETHING TO DO WITH THE AIRBAG DETERIORATING.

08/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

THE HORN ON OUR 2010 DODGE JOURNEY JUST STARTED GOING OFF ALL BY ITSELF WHILE MY WIFE WAS STOPPED AT A LIGHT.THE DRIVER IN FRONT OF HER PROCEEDED TO GET OUT OF THEIR VEHICLE AND POINT THEIR FINGER AND USE SOME FOUL LANGUAGE TOWARDS MY WIFE.TO US THIS IS A HUGE SAFETY ISSUE AND UPON DOING SOME RESEARCH OUR CAR IS NOT THE ONLY ONE THAT THIS HAS HAPPENED TO.WE CONTACTED FCA AND THEIR ANSWER WAS IT'S OUT OF WARRANTY.REALLY MY WIFE COULD OF BEEN INJURED OR EVEN SHOT AT.PLEASE HELP US GET THIS RESOLVED BEFORE IT'S TOO LATE AND SOMEONE GETS HURT OR EVEN KILLED.RIGHT NOW WE HAVE TO DRIVE AROUND IN THIS CAR WITHOUT A HORN BECAUSE I HAD TO TAKE THE FUSES OUT AND IF THAT ISN'T A SAFETY ISSUE I DON'T KNOW WHAT IS.THIS IS GOING TO BE ABOUT A $500.00 FIX WHICH WE DO NOT HAVE.

08/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 5 TO 10 MPH, THE VEHICLE STALLED WHEN APPROACHING A SPEED DUMP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT ALSO MENTIONED THAT ON A DIFFERENT OCCASION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO LOCAL DEALER BILL SNETHKAMP CHRYSLER DODGE JEEP RAM LOCATED AT 16400 WOODWARD AVE, HIGHLAND PARK, MI 48203, WHERE IT WAS DIAGNOSED THAT THE IGNITION KEY NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

07/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

HORN BEGINS HONKING RANDOMLY, MOST OF THE TIME WHILE STATIONARY AND NO ONE WAS IN IT. DID START HONKING WHILE I WAS IN IT BUT NOT DRIVING IT. PARKED IN MY DRIVEWAY

07/20/2020
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV4AT******
Summary

CAR HAS A NO START ISSUE, REPLACED BATTERY A FEW TIMES, HAVE TO KEEP A JUMP PACK WITH ME, SOMETIMES THE JUMP PACK WONT START THE CAR. HAD THIS CAR IN TO SHOP AND THE JUST REPLACED THE BATTER AGAIN. STILL HAS A SPERATIC NO START PROBLEM. LAST TIME WAS PARKED ON A BUSY STREET IN FRONT OF A CLOTHS SHOP, WENT SHOPPINGCANE OUT CAR WOULD NOT START. CALLED TOW TRUCK, THEY TRIED A JUMP PACK, THE TRIED THERE PACK AND MINE AT THE SAME TIME, DIDNT START. HAD IT TOWED TO MY HOUSE, $95, BILL AND THE CAR STARTED RIGHT UP, NO PROBLEM AFTER TAKEN OFF THE TOW TRUCK.

07/02/2020
Components: SEATS
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

MOVED A BAG IN THE BACK SEAT WHILE SITTING IN THE DRIVERS SEAT AND THE HEADREST DEPLOYED SMACKING ME IN THE BACK OF THE HEAD.

06/26/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

VEHICLE KEEPS RANDOMLY STALLING WHILE DRIVING. VEHICLE WILL SHUT OFF AND I HAVE TO TURN THE IGNITION OFF COMPLETELY THEN LET IT SIT TO RESTART. SOMETIMES I HAVE TO PUT VEHICLE IN NEUTRAL TO GET IT TO START. HAD BATTERY, FUEL, SPARK PLUGS, ALTERNATOR CHECKED AND THEY ARE WORKING FINE. RANDOM LIGHTS KEEP FLICKERING ON THE DASH. THIS MUST BE AN ELECTRICAL ISSUE. PLEASE ISSUE A RECALL!!!! SEVERAL OTHER OWNERS WITH THE SAME MAKE AND MODEL HAVE COMPLAINED ABOUT THE EXACT SAME ISSUE. *TR

06/19/2020
Components: SEATS
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

HEAD RESTS BOTH ARE POPPED OUT. THEY HAVE SOMETHING TO DO WITH THE AIR BAG SYSTEM. THEY HIT MY HEAD ON THE DRIVER SIDE THE LAST WEEK HIT MY COUSIN IN THE HEAD. IT HURT A LOT. IT'S MY UNDERSTANDING FROM RESEARCH THIS HAPPENS ACROSS MANY YEARS AND MAKES OF DODGE JOURNEY. *TR

06/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

I PARKED LIKE NORMAL THEN IT STARTED HOOTING RANDOMLY, ALSO HAS AN ISSUE WITH BREAK LIGHTS NOT WORKING RANDOMLY FOUND OUT LATER ITS THE BREAK SWITCH MALFUNCTION, THE HOOTING WAS ALSO ON THE HIGHWAY. *TR

06/15/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

ON 06/05 CAR WOULD NOT START AT BIG LOTS STORE THOUGHT BATTERY HAD DIED AND STARTED IMMEDIATELY AFTER GETTING JUMPED WHICH HAPPENS OFTEN IF LEAVING A LIGHT ON OR DOOR SLIGHTLY AJAR SO WENT TO WALMART NEXT AND LEFT CAR RUNNING TO MAKE SURE WOULD NOT NEED TO GET JUMPED AFTERWARDS AND WHEN I CAME OUT OF STORE CAR WAS NO LONGER RUNNING. A WALMART ASSOCIATE CAME OUT TO JUMP CAR FOR ME AND AFTER CAR STARTED IT WENT DEAD AGAIN AFTER A FEW SECONDS OF STARTED. I WENT INSIDE AND BOUGHT A BATTERY IN CASE I NEEDED A NEW BATTERY HOWEVER IT TURNED OUT TO NOT BE THE CASE AFTER BEING AT WALMART FOR 3 HOURS TRYING TO GET CAR TO STAY ON LONG ENOUGH TO GET OUT OF PARKING LOT I WAS ABLE TO GET IT HOME FOR IT TO SHUT OFF AGAIN. I TESTED IT OUT THE FOLLOWING DAY AND ONLY MADE IT TO THE END IF THE BLOCK AND IT SHUT OFF ON ME AGAIN. I STAYED AT THE END OF THE STREET FOR AN HOUR UNTIL MY HUSBAND WAS ABLE TO GET IT GOING LONG ENOUGH TO GET IT BACK HOME AND HAS REMAINED THERE UNTIL I GET THIS ISSUE SOLVED. MY HUSBAND HAS LEARNED ONLINE THAT LOTS OF OTHER PEOPLE WITH THE SAME VEHICLE HAVE THIS SAME ISSUE WITH THIS VEHICLE WHERE ONE DAY THEY CAN DRIVE AROUND FINE AND THE NEXT THE VEHICLE SHUTS OFF AS IF THE BATTERY IS DEAD. *TR

06/01/2020
Components: SERVICE BRAKES
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SOON AFTER REPLACING THE BRAKES AND HER ROTORS, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS HOWEVER, THEY WERE ALL UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT COASTED TO A STOP AND RESTARTED THE VEHICLE. THE VEHICLE OPERATED AS DESIGNED AFTER BEING RESTARTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 86,000.

05/28/2020
Components: POWER TRAIN,ENGINE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

HOT OIL LIGHT CAR WAS MOVING THE HOT OIL LIGHT CAME ON CAR WOULD START FOR TWO HOURS IN PARKING LOT POWER TRAIN MODULE HAD TO BE REPLACE. *TR

05/21/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV2AT******
Summary

HEADLIGHTS STOPPED WORKING ON AND OFF WHILE DRIVING. HAD TO REPLACE $1000 ELECTRICAL PANEL. AIRBAG LIGHT WILL NOT GO OFF. IGNITION SWITCH, ACCELERATION SWITCH, BRAKE SWITCH, AND CRUISE CONTROL SWITCH ALL NEEDING REPLACED AFTER THIS WAS DONE. EGR VALVE PROBLEMS. MY CAR JUMPS, ACCELERATION PROBLEMS WHILE DRIVING, BRAKES LESS SENSITIVE AND HAVING TO STOP FROM A DISTANCE, CRUISE CONTROL WORKS THEN STOPS WORKING WHILE DRIVING. WINDOW SWITCH,MOTOR AND WIRING REPLACED ON DRIVERS SIDE AND WORKS SOMETIMES BUT MOSTLY DOESN'T WORK. *TR

05/07/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND MY CAR STALLED COMPLETELY. I HAD TO COAST TO THE SIDE OF THE HIGHWAY AND TRY TO RESTART MY CAR. ALSO, HAVE ISSUES WITH BATTERY BEING DRAINED OF ALL POWER, HAD TO REPLACE BATTERY. MY HORN RANDOMLY BEEPS WHETHER DRIVING OR NOT. ALARM SYSTEM WILL SOUND ALL HOURS OF NIGHT, HAD TO PULL FUSE. SINCE THEN THE HAZARD LIGHTS RANDOMLY BLINK OFF AND ON. THE DAY AFTER THE ENGINE STALLED ON ME, NOW HAVE A CHECK ENGINE LIGHT ON AND CODE IS THROWING OUT ITS THE ERG VALVE SYSTEM AND GASKET... THESE ARE BIG ISSUES AND NEED TO BE REPAIRED. I'M NOT HAPPY WITH THESE ISSUES AND DODGE NEEDS TO DO SOMETHING ABOUT IT. *TR

04/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV8AT******
Summary

STARTED WITH RANDOM HORN BLOWING. I HAD TO TAKE FUSES OUT OF TIPM TO STOP THIS. ABOUT 1 YEAR LATER THE BATTERY DIED. RWOULD NOT TAKE A JUMP. HAD CAR TOWED TO A GARAGE AND EPLACED THE BATTERY, IT WAS DEAD AGAIN 3 WEEKS LATER. IT WOULD NOT TAKE A JUMP. HAD CAR TOWED TO A DIFFERENT GARAGE, THEY SAID I NEEDED A NEW BATTERY. THE GARAGE MANAGED TO JUMP START THE CAR AND I DROVE IT HOME WITH MANY DASH LIGHTS BLINKING AND THE POWER/ENGINE LIMPING ALONG. THIS IS APPARENTLY A WIDESPREAD PROBLEM WITH THE TIPM. THIS SHOULD BE A RECALL.

04/27/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE CAR ENGINE STALLS WITHOUT WARNING, POWER STEERING LOCKS UP AND BRAKES LOCK UP CAUSING ALL PASSENGERS TO BECOME A "SITTING DUCK" PRONE TO INCOMING IMPACTS!

04/27/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

HORN HONKS RANDOMLY 24 HOURS A DAY REGARDLESS OF WEATHER TEMPERATURE AND/OR VEHICLE ON OR OFF.

04/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV6AT******
Summary

I BOUGHT MY 2010 DODGE JOURNEY USED. SHORTLY AFTER BUYING IT I NOTICED THE HORN AND ALARM SYSTEM WOULD RANDOMLY GO OFF ON ITS OWN WHILE DRIVING DOWN THE ROAD, STATIONARY AT A STOP OR WHILE THE CAR WAS PARKED AND TURNED OFF. I, UNFORTUNATELY, HAD TO ELIMINATE THIS PROBLEM BY TAKING OUT THE FUSES FOR MY HORM AND ALARM SYSTEM. THIS HAS CAUSED SOME SAFETY ISSUES. I HAVE ALSO HAD ANOTHER ELECTRICAL ISSUE THAT HAS COST ME OVER A THOUSAND DOLLARS TO TRY TO FIGURE OUT. MY CAR BATTERY WOULD DRAIN OVERNIGHT. AT FIRST I THOUGHT IT WAS A BAD BATTERY BECAUSE IT WAS ABOUT 2 YEARS AFTER I GOT MY CAR. I REPLACED THE BATTERY AND THAT HELPED FOR ABOUT 2 WEEKS. THEN THE BATTERY STARTED DRAINING AGAIN AND HAD TO BE JUMP STARTED EVERY DAY. I HAD IT HOOKED UP TO A DIAGNOSTIC MACHINE WHERE IT WAS FOUND THAT MY ALTERNATOR NEEDED CHANGED. WENT AHEAD AND DID THAT AND STILL HAD TO JUMP MY CAR EVERY DAY. I DID THIS FOR ABOUT 2 MONTHS STRAIGHT NOT BEING ABLE TO FIGURE OUT WHAT WAS WRONG. FINALLY DID A LITTLE MORE RESEARCH AND FOUND IT COULD BE THE FUSE BOX MODULE. BOUGHT ONE OF THOSE AND PUT IT IN. ALSO HAD TO BUY A NEW BATTERY DUE TO HAVING TO JUMP START IT OVER AND OVER FOR 2 MONTHS. COSTING AROUND $900 FOR THE BOTH. THIS FIXED THE PROBLEM FOR A FEW MONTHS BUT THEN THE BATTERY STARTED DRAINING AGAIN. THIS TIME I TOOK IT TO A MECHANIC. THEY RAN TESTS AND HAD MY CAR FOR 4 DAYS. THEY COULDN'T FIGURE OUT FOR SURE WHAT WAS WRONG BUT THOUGHT MAYBE IT WAS IN MY INSTRUMENT CLUSTER. WOULD COST $600 FOR THE PART AND $200 FOR INSTALLATION. I DECIDED TO JUST PULL MY MAIN ELECTRICAL FUSE EVERYDAY INSTEAD AND CONTINUE ON WITH MY CRAP CAR. COME TO FIND OUT 5 MONTHS LATER MY FRIEND DID SOME RESEARCH AND FOUND SOME OTHER PEOPLE HAVING THE EXACT SAME PROBLEM AND IT WAS THE RADIO DRAINING THE BATTERY. SURE ENOUGH WE UNHOOKED MY RADIO COMPLETELY AND I HAVEN'T HAD AN ISSUE SINCE!!

04/14/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: ED4PH5FV7AT******
Summary

I WAS AT A STOPLIGHT WAITING FOR MY RIGHT OF WAY THE LIGHT TURNS GREEN I PUSH ON THE GAS AND IT GOES TO THE CENTER OF THE LIGHTS AND LOSES POWER THEN SHUTS OFF. I TRY TO START BUT IT JUST STARTS CLICKING WITH A RED LIGHTNING BOLT ON THE DASH I TR TO MOVE IN N AND IT WOULDN'T LET ME TILL AFTER LIKE 5 TIMES... FINALLY AFTER ALMOST BEING HIT FROM BEHIND THE OPPOSITE SIDE TURNS GREEN AND IM HAVING TO PUSH THE CAR BY MYSELF WITH 4 KIDS UNDER 4. TILL THIS DAY ITS UNKNOWN SITTING IN MY DRIVE WAY, AND EVER SINCE IT HAS HAPPEN IT WON'T START ANYMORE. NEVER HAD ANY PROBLEMS TILL THAT DAY ALWAYS BEEN WELL MAINTAINED. AND IT SEEMS LIKE I DRAINS EVERY BATTERY.ALSO A FAMILY MEMBER HAS THE SAME CAR AND THE SAME PROBLEM HAS HAPPEN TO THEM ALSO.

04/04/2020
Components: STEERING,AIR BAGS
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

POWER STEERING RETURN HOSE BROKE OFF CAUSING NO STEERING. CLOCK SPRING IN STEERING WHEEL BROKE CAUSING HORN TO GO OFF BY ITSELF AND AIR BAG WARNING LIGHT TO STAY ON.

04/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

VEHICLES HORN GOES OFF RANDOMLY; WHILE DRIVING, STATIONARY, WHILE IT'S ON OR OFF, HOT OR COLD. RELAYS ARE IN GOOD CONDITION.

03/30/2020
Components: SEATS
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

VEHICLE WAS STATIONARY AND THE PIN POPPED OUT OF THE DRIVER'S SEAT HEADREST

03/20/2020
Components: ENGINE
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

DRIVING DOWN THE ROAD MY CAR SHUT OFF ON ITS OWN. I HAD TO PUT THE CAR IN NEUTRAL TO GET IT STARTED AGAIN. THIS IS NOT THE FIRST TIME IT HAPPENS FREQUENTLY. I FOUND OUT THAT A RECALL ON THE IGNITION SWITCH MODULE HAD BEEN REPAIRED BUT IT IS STILL HEPENING SO I FEEL THE RECALL NEEDS TO BE REOPENED. IF IT GOES UNFIXED I FEAR IT WILL CAUSE A SERIOUS ACCIDENT.

03/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

I JUST BOUGHT A 2010 DODGE JOURNEY AND I HAD TO TAKE THE 2 FUSSES OUT BC THE HORN KEEPED GOING OFF BY ITS SELF

02/27/2020
Components: STEERING
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

THIS IS THE SECOND TIME WITHIN THREE MONTHS THIS HAS HAPPENED. FIRST TIME I WAS DRIVING AT 30 MPH AND WAS ABLE TO SAFELY PULL OVER. SECOND TIME. DRIVING AND ALL THE SUDDEN LOSE POWER STEERING. A HOSE UNDER CAR KEEPS BURSTING AT THE PINCH CLAMP AND LOSING ALL POWER STEERING FLUID. THIS HAS HAPPENED TWICE THIS WINTER. LAST NIGHT AT START UP WITH BELOW FREEZING TEMPS. CAR STARTED HEARD A NOISE LIKE I RAN OVER SOMETHING ( CAR WAS IN PARK) AND LOST ALL POWER STEERING FLUID.

02/26/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV9AT******
Summary

I WENT TO START MY VEHICLE AND UPON IGNITION MY HEADLIGHTS TURNED ON AND MY WINDSHIELD WIPERS TURNED ON CONTINUOUSLY. MY BLINKERS WOULD NOT WORK AND MY BRIGHT LIGHTS WOULD NOT TURN ON. ALL FUSES ARE WORKING CORRECTLY AND EVERYTHING ELSE ON THE VEHICLE WORKS CORRECTLY BUT THE WINDSHIELD WIPERS WILL NOT TURN OFF THE HEADLIGHTS WILL NOT TURN OFF AND THE BLINKERS BRIGHT LIGHTS BACK WINDSHIELD AND ANY OTHER OPTIONS FROM THE STEERING WHEEL STOPPED WORKING.

02/25/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

WHILE DRIVING DOWN THE ROAD MY ENGINE SHUTS OFF. I HAVE TO PUT CAR IN NEUTRAL AND RESTART ENGINE.

02/23/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

I WALKED OUTSIDE TO MY JOURNEY AND THE PASSENGER SIDE FRONT HEADREST WAS DEPLOYED WITH NO OCCUPANCY AT THE TIME. THE LITTLE BLACK CLIPS ARE BROKEN AND I CANNOT PULL IT BACK DOWN TO DISENGAGE.

02/21/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

FOR A A FEW YEARS NOW I HAVE DEALING WITH HORN HONKING ON ITS OWN. IN THE MIDDLE OF THE NIGHT, WHILE DRIVING, WHILE PARKED RANDOMLY. I'VE BEEN TRYING TO SOLVE THE ISSUE AND NOTHING WORKS. I READ LOTS OF COMPLAINT WITH THE SAME ISSUE ON DODGEFORUM.COM BUT AGAIN NO SOLUTION. ON 2/17/20 I NEARLY HAD A BAD ACCIDENT BECAUSE I DONT HAVE A HORN, I'VE BEEN TAKING OUT THE FUSE BECAUSE OF THE RANDOM HONKING WHILE DRIVING. THIS HAS HAPPENED TO ME MORE THAN ONCE ALMOST GETTING INTO ACCIDENTS BECAUSE IF HORN ISSUE. I COMMUTE 2 HOURS A DAY FOR WORK SOMETIMES MORE AND DO NOT FEEL SAFE USING CAR BUT HAVE NO CHOICE. FOR SO MANY YEARS NO SOLUTION TO PROBLEM BY DODGE.

02/18/2020
Components: AIR BAGS,SEATS,UNKNOWN OR OTHER
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

THE HEADREST ON OUR 2010 DODGE JOURNEY POPPED OPEN AS WE WERE DRIVING DOWN I-20. NO ACCIDENT, NO BUMP IN THE ROAD, NO SUDDEN STOP... IT JUST SPRUNG OPEN AND SMACKED MY HUSBAND IN THE BACK OF THE HEAD.

02/18/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

WHEN TURNING ONE DAY MY HORN HONKED BY ITSELF. I THOUGHT MY HAND SLIPPED AND ACCIDENTALLY HONKED THE HORN THEN A FEW DAYS LATER WHILE DRIVING STRAIGHT I HEARD IT AGAIN. IT HONKED TWICE BY ITSELF, CAUSING THE PERSON IN FRONT OF ME TO SLAM ON THEIR BRAKES AND ALMOST CAUSED A CRASH. THAT SAME DAY I HEARD IT WHILE THE VEHICLE WAS OFF. I WAS I SIDE AND MY HORN HONKED AT LEAST 15 TIMES BY ITSELF. I KNEW IT WASN'T MY KEYS BECAUSE MY KEY FOB HAD BEEN DISCONNECTED FROM MY CAR.

02/12/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

MY WIFE WAS DRIVING THE CAR AND IT SHUT OFF WHILE DRIVING. THE ENGINE AND ELECTRIC SYSTEM SHUT OFF AND SHE COULD NOT USE THE BRAKES. SHE HAD TO COAST TO A PARKING LOT AND THEN IT STARTED UP AGAIN. WE HAVE TAKEN IT INTO A MECHANIC AND THERE IS NO INFORMATION ON THE COMPUTER REGARDING WHAT HAPPENED. HE CANNOT DIAGNOSE THE PROBLEM.

02/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

INTERMITTENT STARTING ISSUES FOR THE PAST 3 YEARS. REPLACED THE STARTER TWICE WITHIN THAT TIME FRAME.

02/05/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

I WAS DRIVING AND THE CAR CUT OFF IN THE MIDDLE OF THE ROAD. TRIED TO CRANK BUT WOULD NOT FULLY TURN OVER. HAD A MECHANIC PULL UP TO SEE WHAT THE ISSUE WAS AND HE SAID IT COULD BE THE CRANKSHAFT. REMOVED IT, NOW I CANNOT FIND THE PART BECAUSE THEY ALL LOOK LIKE THE CAMSHAFT AND MY PART IS STRAIGHT VS THE L SHAPE.

02/04/2020
Components: STEERING,POWER TRAIN
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS

02/03/2020
Components: SERVICE BRAKES
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE BRAKES FAILED. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL THE BRAKES FAILED TO OPERATE SMOOTHLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE BRAKE PADS AND ROTORS WERE REPLACED FIVE TIMES IN LESS THAN TWO YEARS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.

02/03/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE DRIVER AIRBAG LIGHT CAME ON, IT WOULD THEN SHUT OFF AND THEN DING AND TURN BACK ON, IT DID THIS FOR SEVERAL MILES BEFORE IT JUST STAYED ON. ANOTHER INCIDENT THAT HAS HAPPENED SEVERAL TIMES IS THAT ALL THE DASH INDICATOR LIGHTS COME ON WHILE I'M DRIVING, IT PUTS MY CAR IN LIMP MODE, I THEN HAVE TO PULL OVER, SHUT THE CAR OFF AND THEN RESTART IT FOR IT TO BE OK AGAIN. THIS IS A REAL SAFETY CONCERN AS WELL, I COULD CRASH AND GET IN A SERIOUS ACCIDENT AND I TYPICALLY HAVE MY YOUNG KIDS WITH ME. I SEARCHED MY VIN TO SEE IF THE RECALLS HAVE BEEN DONE AND FROM WHAT I CAN SEE THEY HAVE, SO I DON'T KNOW IF THIS IS A REOCCURRING ELECTRICAL ISSUE OR IF THIS IS SOMETHING NEW.

01/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE HORN INDEPENDENTLY ACTUATED WITHOUT WARNING. THE HORN EVENTUALLY CEASED TO BLOW. THE FAILURE RECURRED INTERMITTENTLY. THE HORN WAS DISCONNECTED FOR SEVERAL MONTHS HOWEVER, WHEN IT WAS RECONNECTED THE FAILURE RETURNED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB

01/29/2020
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I HAVE TAKEN IT GOTTEN IT FIX SO MANY TIMES THE LIGHT WILL STAY OFF FOR A WEEK THEN THE CHECK ENGINE LIGHTS KEEP COMING ON SAYING THE SAME THING OVER AND OVER. THEN IT WILL ADD MORE THINGS THAT IS WRONG. IT WILL CUT OFF WHILE DRIVING ALL THE LIGHTS COME ON. I WON'T GET ON FREEWAY SCARED IT WILL JUST CUT OFF

01/29/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/21/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

MY BROTHER WAS DRIVING MY DODGE JOURNEY I WAS THE FRONT PASSENGER AND MY COUSIN WAS IN THE BACK WE WERE HIT FROM THE REAR AND WE RODE OVER TWO AND A HALF TIME AIRBAGS DID NOT DEPLOY ON EITHER SIDE AND WE ALSO SUBSTANED INJURIES I MYSELF WAS IN THE HOSPITAL FOUR DAYS AND I AM STILL OUT OF WORK TO THIS DAY

01/23/2020
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

VEHICLE RANDOMLY SHUTS OFF WHEN DRIVING IT TRANSMISSION SEEMS TO HAVE WIRING SENSOR ISSUE JERKS RANDOMLY CAR REPEATEDLY SAYS NEEDS OIL CHANGE WHEN IT DOESN'T AND THERE ARE NO LEAKS

01/21/2020
Components: STEERING
Incident Date: 01/16/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE THERE WAS A ABNORMAL NOISE DETECTED. THE CONTACT NOTICED POWER STEERING FLUID WAS LEAKING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILLION AUTO - CHRYSLER JEEP DODGE RAM IN SIOUX FALLS (5910 S LOUISE AVE, SIOUX FALLS, SD 57108 (605) 309-0970) WHERE IT WAS DIAGNOSED THE RETURN POWER STEERING LINE RUPTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V273000 (STEERING).THE FAILURE MILEAGE WAS APPROXIMATELY 163,000. THE VIN WAS NOT AVAILABLE.

01/15/2020
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD NOTICED THE STEERING WHEEL WOULD BECOME DIFFICULT TO OPERATE WITHOUT WARNING AND ALSO NOTICED FLUID SPOTS ON HER DRIVEWAY. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR A DEFECTIVE POWER STEERING RETURN HOSE. THE CONTACT THEN CALLED SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR, BROOKFIELD, WI 53045) WHERE IT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT SPOKE WITH THE MANUFACTURER WHO GAVE HER THE SAME INFORMATION; THEY THEN REFERRED HER TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. *PM *TP

01/13/2020
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SHE ATTEMPTED TO START THE VEHICLE, THE POWER STEERING WENT COMPLETELY OUT AND PINK FLUID WAS RELEASED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A LOCAL MECHANIC TO BE REPAIRED THREE TIMES. THE PARTS REPLACED WERE UNKNOWN; HOWEVER THE FAILURE REOCCURRED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

01/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE PARKED, THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER JEEP DODGE RAM OF DENTON LOCATED AT 4984 S INTERSTATE 35, DENTON, TX 76210, (940) 230-2351, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, CASE NUMBER: 150800292. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 63,000.

01/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,,IT WILL GO DAYS WITHOUT STARTING THEN START FOR SEVERAL DAYS HAVE HAD TO TOW UNIT TWICE WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENEVER IT WANTS TOO CAR DOESN'T ALWAYS UNLOCK WHEN YOU USE REMOTE OR RELOCK ITSELF

12/31/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

HORN BLEW INTERMITTENTLY AT FIRST WHEN SHUTTING DOORS, AND OCCASIONALLY FOR NO REASON. WINDOWS WOULD GO DOWN PART WAY WHEN DOORS WERE SHUT. IGNITION WOULD SOMETIMES JUST CLICK CLICK WHEN KEY IS TURNED, WIPERS WOULD MOVE WHEN NOT ENGAGED TO BE ON. BATTERY WOULD GO COMPLEXLY DEAD FOR NO REASON AND THEN BE OK FOR A MONTH OR TWO AND THEN DO IT AGAIN. HAD TO DISCONNECT THE HORN A FEW YEARS AGO AS IT WOULD NOT STOP GOING OFF. HAS BEEN IN TO KAYER CHRYSLER, DODGE SERVICE SEVERAL TIMES AND THEY COULD NOT FIND ISSUE. THEY JUST CALLED AND SAID THEY FOUNSD. SHORT IN THE MAIN ELECTRICAL COMPONENT AND IT WILL COST $1100PLUS FOR PART AND UP TO $200 TO INSTALL. WE HAVE HAD THESE ISSUES SINCE WE BOUGHT IT. OH YEH HEAT AND AIR ON PASSENGER SIDE QUIT WORKING A FEW WINTERS AGO, AND THE DOORS FILL WITH WATER IN EVERY RAIN STORM. PARK ON A HILL AFTER A RAIN AND DOORS WILL DRAIN FOR HOURS. WE HAVE FRIENDS THAT HAVE BOUGHT JOURNEYS AND SAY THEY HAVE NO PROBLEMS REALLY. CAN'T BELIEVE THERE S NOT A RECALL FOR SUCH A MESS. OH YES AND OCCASIONALLY IT WILL NOT SHIFT ALL GEARS AND I NEED TO PULL VER ON HIGHWAY, TURN OFF IGNITION AND RESTART AND IT USUALLY WORKS. WISH I WEREN'T RETIRED ON LIMITED INCOME, I WOULD GET RID OF IT BEFORE I GET KILLED. IYT ONLY HAS 1000,000 MILES. HOPEFULLY IT MATURES SOON,1

12/20/2019
Components: ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

FIRST MAJOR PROBLEM IS CAR STARTS WHEN IT FEELS LIKE IT, HAD TO REPLACE STARTER ($520) IN THE FIRST WEEK THAT I OWNED THE VEHICLE AFTER GETTING A JUMP SEVERAL TIMES I PURCHASED I JUMP KIT ($125)IN CASE IT WOULDNT START AND THERE WERE NO OTHER CARS AROUND THEN THE JUMP KIT WOULDNT EVEN WORK. SO I HAD TO HAVE THE CAR TOWED ($130) AND THE STARTER REPLACED. IF I SHUT THE CAR OFF AND TRY TO START IT AGAIN 10 MINS LATER IT WONT START BUT IF YOU WAIT ABOUT AN HOUR, IT WILL START. THIS STILL HAPPENS AFTER HAVING THE STARTER REPLACED SO I HAVE TO KEEP THE CAR RUNNING OR RISK BEING STRANDED FOR AN HOUR OR SO. SECOND PROBLEM, ABOUT A MONTH AFTER BUYING THE VEHICLE I WAS ON THE HIGHWAY AND WAS USING THE CRUISE CONTROL, WAS GOING DOWN A HILL AND THE RPMS WENT ALL THE WAY UP INTO THE RED AND HIGH AS IT COULD THEN WENT DOWN TO ZERO AND THE ENGINE COMPLETLY STALLED WHILE ON THE HIGHWAY. SINCE THEN I HAVEN'T USED THE CRUISE CONTROL. THIRDLY, THE PASSANGER SIDE HAS ZERO HEAT. THE DEFROSTER, THE HEAT VENTS ON THE DASH AND THE HEAT VENTS AT THE FEET ALL BLOW OUT COLD AIR. FOURTH PROBLEM, THE HORN WOULD HONK RANDOMLY, WHILE DRIVING OR PARKED. 5TH PROBLEM THE KEY FOB DOES WHAT IT WANTS WHEN IT WANTS. CAME OUT OF THE MALL AND MY ALARM WAS GOING OFF (JUST THE LIGHTS I HAD TO REMOVE THE HORN FUSES BECAUSE OF THE HONKING ISSUE) AND COULD NOT TURN THE ALARM OFF OR UNLOCK THE DOORS WITH THE FOB, HAD TO USE THE ACTUAL KEY FROM INSIDE THE FOB TO GET IN THE CAR AND THEN START IT, SHUT IF OFF THEN I WAS ABLE TO SHUT OFF THE ALARM. 6TH PROBLEM THE CAR WILL RANDOMLY UNLOCK WHEN I'M NOT EVEN HOLDING THE KEY FOB AND THE FRONT WINDOWS WILL ROLL DOWN HALF WAY. THIS CAR HAS BEEN NOTHING BUT ISSUES SINCE I BOUGHT IT DODGE NEEDS TO HAVE A RECALL FOR THIS VEHICLE THERE ARE SO MANY SAFETY ISSUES! BOUGHT THIS CAR BECAUSE I WANTED A SAFE VEHICLE FOR MY FAMILY AND THIS CAR HAD BEEN ANYTHING BUT!

12/10/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

CAR RANDOMLY WILL NOT CRANK WAIT A WHILE THEN FINALLY STARTS SEEMS TO HAPPEN MORE IF THE CAR HAS BEEN OFF FOR A SHORT PERIOD VS A LONGER PERIOD. I HAVE REPLACED NEUTRAL SAFETY SWITCH, GROUND CABLE, TIPM, ECM, KEY FOB STILL NO CRANK RANDOMLY

12/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

I HAVE ALREADY HAD TO REPLACE THE STARTER ON THIS VEHICLE. THE NEW STARTER APPEARS TO ALREADY BE GOING OUT. WHEN HIT A BUMP THE VEHICLE LIKES TO SHUT DOWN. I CANNOT HOOK MY HORN UP DO TO THE FACT IT LIKES TO GO OFF ON ITS OWN. IT SAYS ON HERE THAT THIS VEHICLE HAS FOUR RECALLS TWO THAT HAVE TO DO WITH THE IGNITION.

11/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

SHORTLY AFTER BEGINNING TO DRIVE THE CAR, THE TRACTION CONTROL LIGHT COMES ON, THE STEERING TIGHTENS UP AND THE BRAKES FREEZE UP. THIS HAPPENS ON COMPLETELY DRY ROADS. THIS HAPPENED 2 TIMES WITHIN 1 MILE OF EACH TIME. THE FIRST TIME I ALMOST WENT THROUGH AN INTERSECTION BECAUSE I COULDN'T GET STOPPED, AND THE SECOND TIME I ALMOST REAR ENDED A CAR. I HAD BOTH OF MY CHILDREN WHO ARE 7 AND 10 IN THE VEHICLE. THIS IS NOT THE FIRST TIME THIS ISSUE HAS HAPPENED. IT HAPPENED 6 MONTHS AGO, AND MY MECHANIC SAID THE CODE WAS A FAULTY TPM WHICH WAS REPLACED. IT THEN HAPPENED A MONTH AGO, AND THE MOST RECENT TIME WHICH WAS LAST WEEK. I'VE BEEN RESEARCHING THIS ISSUE AND IT SEEMS THAT THE DODGE JOURNEY HAS HAD THIS ISSUE, AMONG OTHERS. IT SEEMS AS IF THIS VEHICLE NEEDS A COMPLETE RECALL. SOMEBODY IS GOING TO END UP SERIOUSLY INJURED OR DEAD. I STILL OWE $10K ON MY VEHICLE AND CANNOT AFFORD TO BUY ANOTHER AND PAY THIS LOAN. I NEED TO GET RID OF THIS VEHICLE AND DODGE NEEDS TO TAKE RESPONSIBILITY.

11/15/2019
Components: STEERING
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE STEERING HOSE BURST WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON 11/20/19. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE DEALER WAS CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V373000 (STEERING). THE FAILURE MILEAGE WAS 121,988. *DT*JB

11/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

MY 1010 DODGE JOURNEY HORN INTERMITTENTLY HONKS NON-STOP. NO PATTERN TO THE HONKING. DOES IT WHEN ENGINE IS OFF, ON, OR WHEN DRIVING. CHRYSLER/DODGE DEALERSHIP HAD CAR FROM 8 AM TO 5:30 PM. REMOVED STEERING WHEEL, REROUTED WOME WIRES. ENVOICE SAID SAID 'REFERRED TO STAR CASE S150800292. CHECKED KEY FOBS, ONE TESTED GOOD, THE OTHER WAS INTERMITTENT AT TIMES'. THEY FOUND NO PROBLEM. SAID FOR HE TO ADVISE THEM IF IT HAPPENS AGAIN. PAID $116.13 FOR DIAGNOSIS, BUT FOUND NO PROBLEM AS TO WHY HORN WOULD HONK RANDOMLY. DROVE HOME, PARKED CAR IN GARAGE, NO HONKING. NEXT MORNING WENT INTO GARAGE & HORN STARTED BLASTING ON & OFF INTERMITTENTLY. HAD TO PULL LEFT & RIGHT HORN RELAYS (ONCE AGAIN) FROM FUSE BOX. STILL NO ANSWERS, STILL NO HORN. WITH ROAD RAGE THE WAY IT IS TODAY, I FIND THIS TO BE A MAJOR SAFETY ISSUE, THAT SHOULD HAVE BEEN ADDRESSED YEARS AGO. I'VE FOUND MANY FRUSTRATED 2010 DODGE JOURNEY OWNERS ON A DODGE FORUM, WITH SAME PROBLEM, AND NO ANSWERS. PAYING A LOT OF MONEY TO DODGE DEALERS, WITH NO RESULTS OR ANSWERS.

11/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

ELECTRICAL ISSUES: FIRST OCCURRENCE: ALARM SYSTEM KEPT GOING OFF EVEN WHEN THE KEY WAS IN IGNITION, ONLY WAY TO SOLVE ISSUE WAS TO UNHOOK HORN. SECOND OCCURRENCE: PASSENGER SIDE WINDOW WILL NOT ROLL DOWN WITH POWER BUTTONS ON PASSENGER SIDE, HOWEVER WILL ROLL DOWN FROM DRIVER SIDE. ALTHOUGH EVERY ONCE IN A WHILE IT WILL OUT OF THE BLUE WORK. THIRD OCCURRENCE: WITHOUT PRESSING ON THE KEY FOB IF ANYTHING RUBS UP AGAINST THE KEY FOB IT UNLOCKS CAR JUST LIGHTLY BRUSHING SKIN AGAINST IT BUT PRESSING THE UNLOCK WILL NOT UNLOCK IT. FOURTH OCCURRENCE WINDOWS ARE ROLLING DOWN ON THEIR OWN. AT LEAST ONCE A DAY I WILL LOOK OUTSIDE AND THE WINDOWS ARE ROLLED DOWN HALF WAY AND ITS BEEN 22 DEGREE TEMPS OUTSIDE SO I KNOW FOR A FACT THEY ARE NOT BEING ROLLED DOWN INTENTIONALLY, IVE WITNESSED ON ONE OCCASION THEM ACTUALLY ROLLING DOWN ON THEIR OWN.

11/09/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

WHILE DRIVING, ALL ELECTRICAL GOES OUT OR FLICKERS. THE CAR WILL SOMETIMES LOSE POWER ON ACCELERATION ABOVE 20MPH REGARDLESS IF TURNING, ON HIGHWAY OR NEIGHBORHOOD ROADS. THIS HAS HAPPEN A FEW TIMES SINCE LAST MONTH AND THOUGHT IT WAS MY BATTERY. I EXCHANGED THE BATTERY AND THE ISSUE WASNT RESOLVED.

11/01/2019
Components: STEERING
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

THE POWER STEERING HOSE KEEPS RUPTUREING WHEN YOU FIRST START IT UP

10/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

WHEN TRYING TO START VEHICLE I JUST GET A CLICK SOUND NEAR THE DASH AND NO START. ALL LIGHT COME ON BUT NO START. THIS HAS BEEN AND ONGOING ISSUE FOR TWO MONTHS AND WOULD SELECTIVELY START WHEN IT WANTED. NOW IT WILL NOT START AT ALL. THIS HAS CAUSED MY BATTERY TO DRAIN. BATTERY, ALTERNATOR AND STARTER ALL TEST FINE. RESEARCH POINTS TOWARDS THE WIN MODULE BUT MY VIN WAS NOT ISSUED IN THE PREVIOUS RECALL.

10/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

CAR WILL START AND TURN OFF MULTIPLE TIMES. WHILE DRIVING DOWN THE ROAD CAR WILL TURN OFF OF KEYS ARE MOVING TOO MUCH. IF YOU MOVE THE KEYS CAR WILL SOMETIMES TURN BACK ON, OTHERWISE YOU HAVE TO RESTART THE CAR.

10/15/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. IN 2015, WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MANAGED TO PULL INTO A FUEL STATION WHERE THE VEHICLE RESTARTED AFTER A FEW MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT CALLED AN UNKNOWN DEALER IN SAN JUAN CAPISTRANO, CA AND WAS INFORMED THAT THERE WAS NO RECALL. THE FAILURE RECURRED IN 2016 AND THE VEHICLE SHUT OFF WHILE PULLING INTO THE DRIVEWAY. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. IN 2017, THE VEHICLE TOOK SEVERAL ATTEMPTS TO START. THE FAILURE RECURRED IN 2018 AND THE REMOTE START KEY DID NOT WORK. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN TUCSON, ARIZONA WHERE THE REMOTE START KEY WAS REPLACED. MOST RECENTLY, AFTER PUMPING FUEL AT THE FUEL STATION, THE VEHICLE DID NOT START. THE CONTACT WAITED A FEW MINUTES AND THE VEHICLE RESTARTED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

10/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV0AT******
Summary

THE VEHICLE TURNS OFF WHILE DRIVING EVEN ON THE HIGHWAY. VERY DANGEROUS OTHER VEHICLES HAVE A RECALL ON THIS ISSUE JUST NOT MY VIN. THE ENGINE HAS HAD A KNOCK ON IT EVEN AFTER BEING SERVICED.

10/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

I NOTICED A CLICKING NOISE AROUND THE IGNITION SWITCH, WHEN THE CAR IS IDLING IN PARK. I TOOK MY CAR IN TO THE LOCAL DODGE DEALER TO BE LOOKED AT. I WAS TOLD THE WIN MODULE WAS GOING OUT AND NEEDED TO BE REPLACED. I KNOW THERE IS A RECALL ON THIS, BUT MY VEHICLE'S VIN DID NOT SHOW A RECALL NOTICE FOR THIS PARTICULAR PROBLEM.

09/23/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE 2010 DODGE JOURNEY WILL RANDOMLY START HONKING, EVEN WHEN DRIVING OR SITTING IN TRAFFIC. IT MAY BE A LONG HONK OR SEVERAL SHORT BEEPS. AFTER PARKING IT WILL NOT START, THERE IS POWER GOING TO THE VEHICLE, IT JUST WON'T START. HAVE HAD BATTERY CHANGED, STARTER CHECKED AND ALTERNATOR CHECKED...ALL IN GOOD CONDITION. IT SEEMS TO HAVE THE MECHANICS STUMPED AS TO WHAT TO DO IN ORDER TO CORRECT THESE PROBLEMS. IT HAS BEEN ONGOING FOR SOME TIME NOW, AND AFTER RESEARCHING OTHER 2010 DODGE JOURNEY PROBLEMS, IT SEEMS THAT THIS ISSUE WITH HONKING AND NOT STARTING IS A HUGE ISSUE. THERE ARE VIDEOS ALL OVER YOUTUBE AND COMMENTS IN CAR FORUMS TALKING ABOUT THE SAME PROBLEMS AND DODGE MECHANICS HAVE NO CLUE AS TO WHAT TO DO, WHILE THE DODGE COMPANY SIMPLY DOES NOT CARE THAT THESE CARS NOT AS RELIABLE AS THEY SHOULD BE.

09/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

WHEN U TURN KEY IN IGNITION IT DOESN'T ALWAYS START YOU HAVE TO KEEP TRYING,,, WINDOWS COME DOWN BY THEMSELVES WHEN VEHICLE NOT RUNNING WHEN U GO TO PUT IT IN DRIVE IT WON'T MOVE OUT OF PARK UNLESS YOU TURN OFF ENGINE AND RESTART VEHICLE HORN GOES OFF WHENEVER IT WANTS TOO CAR DOESN'T ALWAYS UNLOCK WHEN YOU USE REMOTE OR RELOCK ITSELF ALL THESE THINGS HAPPEN WHEN NOT IN MOTION THIS ALL HAPPENS AT DIFFERENT TIMES IN THE LAST FEW MONTHS WE HAVE PAID TO GET IT REPROGRAMMED.

09/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE VEHICLE SHUT OFF AT INTERSECTION AND WOULD NOT TURN BACK ON TRIED TO JUMP START IT NO NOISE WHEN TURNING THE KEY

09/16/2019
Components: ENGINE
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE CONTACT POWERED OFF THE VEHICLE, THE ENGINE CONTINUED TO RUN. THE CONTACT HAD TO UNDO THE BATTERY CABLE TO TURN OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

09/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

HORN WOULD RANDOMLY GO OFF AT DIFFERENT TIMES WHEN THE CAR WAS NOT ON AND JUST SITTING WOULD ALSO SOUND RANDOMLY WHILE DRIVING. HORN WOULD BEEP FOR A FEW SECONDS OR JUST BE FULL ON.

09/04/2019
Components: STRUCTURE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

WATER GETS IN THE REAR DOORS DURING RAIN STORMS WHEN OPENING AND CLOSING BOTH BACK DOORS YOU CAN HEAR WATER BETWEEN THE DOOR AND THE DOOR PANEL ONLY THE REAR DOORS ARE AFFECTED

09/04/2019
Components: SEAT BELTS
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

FRONT SEAT BELT BUCKLE SOMETIMES DOES NOT LOCK SECURE IN PLACE SEATBELT WILL POP OUT AND NEED TO RE INSERT THE SEAT BELT INTO THE BUCKLE DRIVER SIDE

09/03/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

AS I WAS DRIVING I TIRED TO TURN THE WHEEL TO GO AROUND A SMALL CURVE ON A CITY STREET AND IT WOULDN'T TURN. I COULD FEEL THE CAR STARING TO DIE. AS I PUT THE CAR IN PARK TO TURN THE IGNITION OFF THE BREAK PEDAL WOULD NOT WORK. I WAS ABLE TO TURN THE CAR OFF AND RESTART WITHOUT ANY ISSUES. LATER MY HORN STARTED HONKING ON ITS OWN. AND CONTINUES TO HONK RANDOMLY. ALSO THE ALARM RANDOMLY WENT OFF ONCE YESTERDAY. TODAY IT HAS RANDOMLY HONKED ALL AFTERNOON.

09/02/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

CAR WILL NOT START AT TIMES. CANT PUT IT IN GEAR AT TIMES. EAP LIGHT COMES ON WITHOUT ANY ISSUES. SEEMS ALL ELECTRICALLY ISSUES MUST REPAIR BRAKE AND TURN SIGNAL LIGHTS EVERY OTHER MONTH

08/27/2019
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

THE VEHICLE CONTINUOUSLY STALLS WHILE I'M DRIVING. I HAVE NOT DRIVEN ON THE HIGHWAY BECAUSE IT'S A MAJOR SAFETY ISSUE. THE HORN GOES OFF CRAZILY SOMETIMES WHILE PARKED. AND, RECENTLY WHILE DRIVING LOCALLY IN MY NEIGHBORHOOD THE CAR OVER HEATED. THE ENGINE LIGHT COMES ON OFF , AND SOMETIMES I HAVE TO WAIT A WHILE BEFORE I CAN GET THE CAR TO START. I HAVE BROUGHT IT TO A PRIVATE MECHANIC ON NUMEROUS OCCASIONS AND HE'S UNSURE OF WHAT'S GOING ON AND QUESTIONS RECALL. I HAVE SPENT THOUSANDS OF DOLLARS AND IT'S BEEN A FRUSTRATING JOURNEY WITH THIS JOURNEY.

08/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

HORN STARTS BEEPING WHEN PARKED. THIS IS NOT HAPPENING ALL THE TIME BUT OCCASIONALLY AT NIGHT WHEN PARKED IN OUR DRIVEWAY OR GARAGE WHEN WE ARE SLEEPING AND THE HORN CHIRPING WAKES US UP. WHEN I CHECK ON IT IT IS SILENT. WHEN PARKED IN PARKING LOT I WAS TOLD MY HORN WAS GOING OFF AND WHEN I WENT OUT TO CHECK IT WAS NO LONGER MAKING ANY NOISE. THIS PAST WEEK WHILE PARKED IN MY DRIVEWAY, IT STARTED HONKING CONSTANTLY TO THE POINT I HAD TO REMOVE THE 2 FUSES FOR IT TO STOP.

08/24/2019
Components: POWER TRAIN
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

AUTOMATIC TRANSMISSION GEAR SHIFT BECAME PROGRESSIVELY HARD TO SHIFT INTO GEAR. IT THEN LOCKED INTO PARK AND I HAD TO OPEN THE ACCESS AREA TO RELEASE THE LOCKING MECHANISM. I TOOK IT TO MY INDEPENDENT CAR REPAIR EXPERT AND HAD TO REPLACE THE CABLE TO THE GEAR BOX. THERE IS A LOT OF LABOR INVOLVED IN REPLACEMENT AND WAS A $484.70 REPAIR. WHEN I CALLED THE DODGE DEALER THEY TOLD ME IT WOULD BE BETWEEN $600-$700 TO REPLACE THE CABLE BECAUSE OF THE AMOUNT OF LABOR, SO I HAD MY INDEPENDENT REPAIR SHOP REPLACE IT. IT IS NOW IN PERFECT WORKING ORDER. MY REPAIR SHOP SAID THIS ISSUE SHOULD NEVER HAVE HAPPENED, AND THAT THE ISSUE IS CAUSED BY WHERE THE CABLE IS PLACED AND NOT PROTECTED WELL.

08/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

2010 DODGE JOURNEY WILL NOT START. BATTERY TESTED GOOD AND ALL CONNECTIONS ARE GOOD AND WILL START SOMETIMES AND WILL NOT START SOMETIMES HAVE TO CYCLE THROUGH GEARS AND THEN SOMETIMES WILL START

08/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

MY VEHICLE WILL RANDOMLY NOT START. I TURN THE KEY IN THE IGNITION AND THE LIGHTS AND RADIO COME ON, BUT IT ONLY CLICKS AND DOESN'T START. THEN I ATTEMPT TO START IT AGAIN AND IT WILL MAGICALLY START. THIS INTERMITTENT STARTING HAS NO RHYME OR REASON AND HAS LEFT ME STRANDED WITH MY LITTLE GIRL. NO MECHANIC OR REPAIR SHOP CAN FIGURE OUT WHAT IS WRONG.

08/19/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

AT TIMES MY VEHICLE WILL NOT ACCELERATE BEYOND 35-40 MPH. ONCE IT REACHED THIS SPEED THE VEHICLE SHAKES UNCONTROLLABLY. THIS HAS HAPPENED ON BOTH CITY STREETS AND THE HIGHWAY. I HAD TO IMMEDIATELY GET OFF OF THE HIGHWAY. IT IS VERY UNSAFE WITH A CHILD IN THE CAR AND I AM AFRAID TO DRIVE THE VEHICLE.

08/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT SHE HAD TWO BRAND NEW BATTERIES PLACED IN HER VEHICLE; HOWEVER, THEY CONTINUED TO DRAIN. THE CONTACT STATED THAT THE USB OUTLET REMAINED POWERED ON AND THE CD PLAYER WOULD ACTIVATE WHILE THE VEHICLE WAS POWERED OFF. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START AND MADE AN UNKNOWN NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO JUMPSTARTED THE VEHICLE. AFTERWARDS, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS LATER TOWED TO O'DANIEL CHRYSLER DODGE JEEP RAM (5611 ILLINOIS RD, FORT WAYNE, IN 46804, (844) 391-1759) DUE TO THE FUEL GAUGE NOT PROVIDING THE ACCURATE READING. THE TECHNICIAN PERFORMED DIAGNOSTIC TESTING OF THE ALTERNATOR AND THE BATTERY, BUT COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 59642545. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

08/08/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/08/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN MULTIPLE TIMES TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. IN ADDITION, TWO WEEKS PRIOR TO THE FAILURE, THE HORN WAS BEEPING INDEPENDENTLY WHILE THE VEHICLE WAS PARKED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS OVERHEATING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

08/06/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

UNCONTROLLABLE CONSTANT HORN HONKING WHILE THE VEHICLE IS DRIVING, WHILE ON OR OFF, ALSO KEY FOB DOES NOT START OR STOP THE NOISE. BEEN TO THE DEALERSHIP NON STOP SINCE GETTING THE VEHICLE AS WELL AS A FEW OTHER SHOPS AND NO ONE HAS BEEN ABLE TO COMPLETELY FIX THE ISSUE IT HAS CONTINUED TO RETURN. EVERY TRIP TO THE DEALER THEY HAVE TOLD ME THE VEHICLE IS FINE, ERASE ANY SENSORS THAT APPEAR ON THE DASH, AND SEND ME HOME UNTIL THE PROBLEMS CONTINUE TO HAPPEN. REMOVED THE FUSE TO SILENCE THE HORN NOISE BUT HAS CONTINUED TO DRAIN THE NEW BATTERY. HAVE HAD NO LUCK WITH THE VEHICLE AND NOW I CANNOT DRIVE IT BECAUSE IT KEEPS DYING. THERE IS A LOT WRONG WITH THIS VEHICLE.

08/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

SYMPTOMS OF 14V373000 EXPERIENCED WHILE DRIVING. DEPOWERED CAR WHILE IN MOTION ON A CITY STREET (35 MPH) AS IF KEY HAD BEEN SWITCHED OUT OF RUN POSITION, CAUSING SEVERE LOSS OF CONTROL (POWER STEERING, BRAKES, ETC.).

08/03/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/21/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

24/7 CONSTANT HORN AND ANTI THEFT ALARM GOES OFF. AIR BAG LIGHT FLASHES WHILE DRIVING AN HORN/ALARM BLARE. DRIVING ON THE I10 HIGHWAY IN ARIZONA WEST BOUND HORN BEGAN GOING OFF AT TWO SEMI TRUCK DRIVERS WHO HIT THEIR BREAKS TO AVOID A WARNING HONK. HAD TO PULL OVER WITH POLICE OFFICERS TO REMOVE HORN FUSES TO STOP. DRIVING ON STREETS, SITTING AT A RED LIGHT GOES OFF. SITTING AT A STOP SIGN TURNED ON, TURNED OFF. CAR ARMED FOR SECURITY AN NO ONE AROUND. VEHICLE NOT LOCKED DOORS SHUT ALARM AN HORN GO OFF LIGHTS FLASHING. DIRT ROAD, APPROXIMATELY 8:47PM SEPT 2018 HORN BLARES OFF CAUSING CYCLIST TO VERGE OFF PATH AN DIRECTLY ONTO ROAD CAR STRUCK BICYCLE TRAPPING IT UNDER VEHICLE AN DRAGGING IT 14FEET BICYCLIST WAS ABLE TO JUMP OFF IN TIME. POLICE REPORT WAS GIVEN INSURANCE WAS NOTIFIED. JOB ONSITE SECURITY NUMEROUS TIMES IN THE PAST 11MONTHS HAS NOTIFIED MYSELF OF THE CONSTANT BLARING.

08/02/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 07/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

2010 DODGE JOURNEY - ON JULY 8, 2019 MY WIFE STOPPED AT A LOCAL STATION FOR GAS BUT WHEN SHE PULLED OUT OF THE STATION SHE LOST ALL DASHBOARD LIGHTS. THE RADIO WAS PLAYING BUT THE CONTROLS WERE NOT WORKING TO TURN THE RADIO DOWN OR OFF. SHE DECIDED THAT SINCE THE VEHICLE SEEMED TO BE RUNNING OKAY SHE WOULD CONTINUE TO HER NEXT STOP. WHEN SHE ARRIVED AT HER NEXT STOP SHE PULLED INTO A PARKING SPOT. ALL DASH LIGHTS ETC WERE STILL OFF. WHILE DEPRESSING THE BRAKE AND ATTEMPTING TO PLACE THE CAR IN PARK THE RPM'S INCREASED DRAMATICALLY AND SHE LUNGED FORWARD AND CRASHED INTO THE BUILDING. THE AIR BAG DID NOT DEPLOY AND THE HEADLIGHTS WERE NOT DAMAGED. HOWEVER GIVE THE DAMAGED CASED BY THE FALLEN DEBRIS AND SOME UNDER CARRIAGE DAMAGE THE CAR WAS DETERMINED A TOTAL LOSS. SINCE THERE WERE NO RECALLS FOR THE SUDDEN ACCELERATION PROBLEM THERE SEEM TO BE NO INTEREST ON THE PART OF THE CHRYSLER DEALER OR MY INSURANCE AGENT TO INVESTIGATE THE CRASH ANY FURTHER.

08/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

WHILE DRIVING THE HORN STARTED HONKING ON IT'S OWN. STOPPED FOR A FEW HOURS THEN STARTED BLARING ON IT'S OWN WHILE CAR WAS PARKED AND OFF FOR A SOLID HOUR. HAD TO DISCONNECT THE BATTERY TO GET IT TO STOP UNTIL I CAN FIND THE FUSES. REMOVE THE FUSES FOR A WHILE AND IT STOPS. REPLACE FUSES AND IT STARTS DOING IT AGAIN. BATTERY WENT DEAD BECAUSE OF NOT BEING ABLE TO HEAR THE ALARM GOING OFF WHEN THE DOOR HANDLE WAS PULLED WHILE CAR WAS LOCKED.

07/29/2019
Components: SEATS
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

I WAS DRIVING ON A VERY HOT DAY (107 DEGREES), AND THE PASSENGER HEADREST EXPLODED. THE CAR WAS IN MOTION ON A CITY STREET. NO ONE WAS SITTING IN THE SEAT, SO I ASSUME IT WAS DUE TO DRIVING IN HIGH HEAT. IT SOUNDED LIKE A GUNSHOT WENT OFF IN MY CAR AND I ALMOST GOT IN AN ACCIDENT. THE HEADREST IS COMPLETELY BROKEN.

07/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Summary

WIN CONTROL MODULE FOR KEYLESS ENTRY ISSUE- I LOOKED UP THE ISSUE ON GOOGLE AND THEIR HAVE BEEN MAMY REPORT OF WIN CONTROL MODULE GOING OUT ON DODGE JOURNEY OUT OF THE BLUE. I PURCHASED MY CAR NEW IN 2011 AND WITH NO WARNING STOP WORKING TO THE POINT I CAN EVEN START MY CAR BECAUSE THE ANTITHEFT LIGHT KEEPS ACTIVATING DUE TO THE COMPUTER MODULE.

07/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

MY JOURNEY SHUTS OFF WHILE DRIVING. I WILL BE DRIVING AND THEN VEHICLE WILL JUST SHUT OFF AND I LOSE BRAKES AND POWER STEERING. BUT VEHICLE WILL START BACK UP.

07/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

WHEN TRYING TO START THE VEHICLE, IT WILL NOT START . IT JUST CLICKS AND THE LIGHTS A AND EVERYTHING ELSE WORKS, IT JUST WILL NOT TURN OVER AND START

07/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

THE HORN BLOWS ON ITS OWN AT ANY TIME. IT DOES NOT MATTER IF I AM DRIVING OR IF THE CAR IS TURNED OFF. IT DOES THIS AT ALL HOURS OF THE DAY/NIGHT. PUSHING THE CAR ALARM BUTTON OR PANIC BUTTON DOES NOT STOP IT FROM BLOWING. I HAVE MY LOCAL MECHANIC CHECK AND HE STATES THE WIRING IS FINE SO THE PROBLEM MUST BE COMING FROM THE STEERING COLUMN AREA WHERE YOU PUSH TO BLOW THE HORN. THE ONLY WAY TO MAKE IT STOP WAS TO REMOVE THE TWO FUSES FOR THE HORN.

07/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TAKATA RECALL I AM MAKING A COMPLAINT ON MY 2010 DODGE JOURNEY MY HORN GOES OFF SEVERAL TIMES A DAY FOR NO APPARENT REASON IT'S BEEN DOING THIS FOR A FEW MONTHS. I ALSO HAD TO REPLACE 2 ACTUATORS WITHIN 6 MONTHS AND NOW ITS MAKING THE SAME CLICKING NOISE AS BEFORE. THESE CARS NEED TO BE RECALLED.

07/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

REMOTE STARTER DOESN'T WORK KEYPAD WILL NOT OPEN DOORS ALARM KEEPS GOING OFF WHEN OPENING DOORS WHEN OPENING DOORS ANYTIME

07/15/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THE ELECTRICAL SYSTEM WILL SHUT COMPLETELY DOWN WHILE DRIVING THE CAR. THE WIND SHIELD WIPERS WILL COME ON BY ITSELF, YOU WILL NOT BE ABLE TO TURN THEM OFF. THE COOLING AND HEATING SYSTEM WILL SHUT DOWN. DURING THIS TIME, YOU CANNOT USE YOUR POWER WINDOWS. EVERY WARNING WILL COME ON. THIS CAR IS A NIGHTMARE.

07/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

ALARM KEEPS GOING OFF

07/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

IGNITION MODULE WENT OUT IN DRIVEWAY. WOULD TURN THE CAR TO OFF, TAKE THE KEY OUT, BUT THE CAR WOULD CONTINUE TO RUN. YOU CAN DRIVE THE CAR WITHOUT THE KEY IN THE IGNITION. TOOK IT TO THE DEALERSHIP, THEY HAD TO REPLACE THE IGNITION MODULE AND REPLACE TWO OF MY CAR KEYS. DROVE THE CAR TO THE DEALERSHIP WITHOUT THE KEY IN THE IGNITION.

07/09/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

HORN RANDOMLY GOES OFF WHILE DRIVING OR PARKED

07/03/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

THE HORN BLOWS CONTINUOUSLY OUT OF NO WHERE. I HAVE CHANGED THE BATTERY ON THE VEHICLE AFTER I HAD ONE COMPLETELY DEAD. IT WAKES UP NEIGHBORS IN THE MIDDLE OF THE NIGHT. MY ALTERNATOR IS GOOD AND PROVIDES THE CORRECT AMPERAGE. IT HONKS WHEN STARTED, SITTING STILL AND OFF AND ALL THE TIME. THIS HAS BEEN GOING ON FOR 6 MONTHS NOW.

06/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

CAR WAS DRIVEN 180 MILES,THEN TURNED OFF FOR 30 MINUTES, ATTEMPTED TO RESTART CAR. POWER WENT TO THE GAUGES, BUT ENGINE DID NOT TURN OVER (NO STARTING NOISE). JUMP STARTING THE BATTERY DID NOT WORK. ENGINE TURNED OVER AFTER TURNING THE FOB KEY A 7TH TIME. DEALERSHIP REPLACED BATTERY, ALTERNATOR, AND STARTER. PROBLEM STILL OCCURRING WHEN VEHICLE IS STATIONARY - IT'S AN APPARENT RANDOM ABILITY TO START ENGINE. MECHANIC IS STUMPED. INTERNET COMMENTS STATE THAT CHRYSLER-BRAND CARS HAVE APPARENTLY BEEN DOGGED WITH POWER MODULE FAILURES FOR YEARS, WHICH CAN CAUSE AIRBAG NON-DEPLOYMENT, FIRES, STALLING, UNINTENDED ACCELERATION, HEADLAMP PROBLEMS, AND DAMAGE TO OTHER COMPONENTS. IN PARTICULAR, 2007 TO 2014 MODEL YEAR CARS ARE SAID TO BE AFFECTED. A CALIFORNIA LAWSUIT SUCCEEDED IN OBTAINING REIMBURSEMENT FOR TIPM (FUSE BOX) REPLACEMENTS, DIAGNOSIS, RENTAL CAR EXPENSES, AND UNNECESSARY REPAIRS DONE TO FIX A NON-START OR STALL CONDITION AS A RESULT OF A VEHICLE'S TIPM FUEL PUMP RELAY FAILURE. ODDLY ENOUGH, BEFORE THE NON-START PROBLEM OCCURRED THE VEHICLE'S HORN WOULD ENGAGE WHILE THE CAR WAS PARKED (AND NOT ACCIDENTALLY TURNED ON VIA WIRELESS FOB). MECHANIC COULD NOT FIND REASON FOR THAT, EITHER.

06/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

THE HORN JUST RANDOMLY SOUNDS OFF WITHOUT ANY WARNING OR THE CAR IS ON. IT DOES IT ALL NIGHT LONG. IT WILL BEEP WHILE DRIVING, IN PARK, TURNED OFF, OR ON. NOT JUSTIFICATION REASON AS TO WHY. HAD TO REMOVE FUSES TO SHUT IT OFF. IT STARTED SUNDAY, JUNE 23RD AND HAS CONTINUED DAILY UP UNTIL REMOVING FUSES THIS MORNING.

06/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

THE CAR WILL NOT START SOMETIMES, WITH NO REASONING BEHIND IT. BATTERY AND ALTERNATOR HAVE BOTH BEEN TESTED AS GOOD IN 3 DIFFERENT LOCATIONS. I CAN TURN IT AND IT WILL MAKE ONE CLICK BUT NOT TURN OVER AND START. HOWEVER, ALL THE LIGHTS WORKS, I CAN USE POWER LOCKS, RADIO, LIGHTS, CHARGE PORT BUT YET THE CAR WILL NOT TURN OVER AND START. I'VE READ ONLINE TO PUT THE CAR IN NEUTRAL WHEN THIS HAPPENS AND IT WILL START. I HAVE NOT TRIED IT YET BECAUSE IT HAS NOT HAPPENED SINCE I GOT IT TESTED. EACH TIME IT WILL USUALLY START ON IT'S ON AFTER TURN THE KEY ON AND OFF SEVERAL TIMES. ALSO, THE STARTER HAS BEEN TESTED AND IS IN GOOD CONDITION. ALL REASONING ANYONE CAN GIVE ME IS AN ELECTRICAL DEFECT. IT HAS BEEN HAPPENING FOR THE LAST 2 MONTHS AND GETTING MORE FREQUENT.

06/20/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

INTERMITTENT PROBLEMS WITH THE CAR STARTING, LIGHTS WILL FLICKER AND CAR WILL MAKE CLICKING NOISE AFTER THE INITIAL FLICKER. THE CAR COULD TAKE ANYWHERE FROM A FEW MINUTES TO 1 OR 2 HOURS TO START. WHILE DRIVING THE CAR WILL START TO SHAKE AND THEN SHUT OFF WHEN SLOWING DOWN OR COMING TO A STOP (RED LIGHT OR STOP SIGN). THE CAR SOMETIMES WON'T START UP OR WILL IMMEDIATELY SHUT OFF AGAIN WHILE IN THE MIDDLE OF A CITY STREET. THIS IS A SAFETY HAZARD BECAUSE WE HAVE TODDLER AND SOON TO BE NEWBORN WHO WILL ALMOST ALWAYS BE IN THE CAR.

06/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS SOUNDING OFF INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

06/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AFTER THE VEHICLE HAD BEEN RUNNING/DRIVEN FOR A WHILE, IT WOULD NOT RESTART AFTER IT WAS PARKED. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY TWO WEEKS. THE VEHICLE WOULD BE UNABLE TO RESTART UNTIL THE FOLLOWING DAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED THAT IT COULD BE AN ELECTRICAL OR KEY FAILURE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 139,553.

06/17/2019
Components: SERVICE BRAKES
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I HAVE A 2010 DODGE JOURNEY THAT WE HAVE REPLACED THE BRAKE PADS AT LEAST 3 TIMES SINCE DECEMBER WE HAVE REPLACED THE MASTER CYLINDER AND CALIPERS. THE BRAKE CONTINUE TO HEAT UP AND CAUSE ISSUES. WE HAVE ALSO REPLACED BOTH THE DRIVER AND PASSENGER SIDE BRAKE HOSES.

06/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/29/2019
Crash: No
Fire: No
Summary

TROUBLE STARTING. HAS.HAD SEVERAL INTERMITTENT OCCURANCES. HAVVE BEEN ABLE TO SHIFT TO NEUTRAL AND START THE VEHICLE. COULD IT BE A POSSIBLE GROUNDING PROBLEM?

06/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY CAR IS COMPLETELY LOCKING UP. WE WERE LEAVING FOR THE DAY, I PUT MY TODDLER IN HIS CAR SEAT, GOT INTO THE CAR AND SHUT AND LOCKED THE DOORS. I PUT THE KEY IN AND STARTED IT, BUT NOTHING. THEN NONE OF THE LIGHTS WOULD WORK, THE KEY WAS STUCK IN THE IGNITION, AND THE DOORS WOULD NOT UNLOCK. I HAD TO CLIMB INTO THE BACKSEAT AND UNLOCK THE DOOR BY HAND TO GET US OUT. WE TOOK THE BATTERY OUT AND UP TO GET TESTED, AND IT TESTED FINE. AFTER HOOKING THE BATTERY BACK UP, WE WERE ABLE TO GET THE CAR ON. NEXT DAY SAME THING HAPPENED AND I GOT STRANDED OUT AND HAD TO CALL FOR HELP. I HAVE HAD THE ALTERNATOR REPLACED IN 2016. AFTER CALLING A SHOP TO GET IT IN TO GET IT LOOKED AT, I WAS TOLD THAT THE IGNITION SWITCH IS A KNOWN ISSUE IN THESE CARS AND IT SOUNDED EXACTLY HOW I WAS DESCRIBING THE PROBLEM. I WAS ADVISED TO CHECK FOR A RECALL ON MY SPECIFIC CAR, BUT THERE IS NOT ONE. BUT AFTER DOING SOME RESEARCH I DID LEARN THAT CHRYSLER DID ISSUE A RECALL ON 2009-2010 DODGE JOURNEYS FOR THIS SPECIFIC ISSUE. WHY WAS MY CAR NOT RECALLED IF IT FALLS INTO THAT CATEGORY?

06/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Summary

THE HEADLIGHTS HAVE STOPPED WORKING. FUSES ARE GOOD AND BULBS ARE GOOD.

05/31/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS OR WHEN THE VEHICLE WAS PARKED, THE HORN WOULD SOUND WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1000,000.

05/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

THE CAR WOULD NOT SHUT OFF, WITHOUT WARNING, IT SHUT OFF IN THE MIDDLE OF TRAFFIC ON A CITY STREET. IT STARTED UP AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP I PURCHASED IT FROM, THEY HAD TO REMOVE THE GAS FUSE TO STOP IT FROM RUNNING.

05/29/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

STEERING COLUMN CONTROL MODULE HAS GONE BAD. DRIVING DOWN RODE AND STARTS SHAKING UNCONTROLLABLE WHILE HARD TO STOP. LOOKED UP RECALL AND SEE IT WAS RECALLED ON 2009 BUT NOT 2010 YET.

05/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN STOPPED WORKING WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE KEY FOB NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

05/20/2019
Components: AIR BAGS
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING NEEDED TO BE REPLACED. THE CONTACT CALLED TAYLOR CHRYSLER DODGE JEEP AT 573-364-1233 (LOCATED AT 705 S BISHOP AVE, ROLLA, MO 65401) TO INQUIRE ABOUT THE COST OF THE REPLACEMENT CLOCKSPRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.

05/20/2019
Components: ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

1ST FOR NO REASON THE HORN GOES OFF, I HAD TO PULL THE FUSEES SO I CAN KEEP MY NEIGHBORS I'M DRIVING AROUND WITH NO HORN AT THIS TIME. 2ND HEATER CORE WAS ONLY HEATING ONE SIDE OF THE CAR, 3RD PASSENGER SEAT BELT LOCKS UP THE MOMENT CAR STARTS.

05/20/2019
Components: SERVICE BRAKES
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

I BOUGHT THIS VEHICLE BRAND NEW SINCE I PUT AT LEAST 3-4 SETS OF BRAKES ON THIS CAR AND 2 SETS OF ROTORS A YEAR SINCE OWNING IT. I HAVE 56000 MILES ON MY CAR I KNOW THAT BRAKES AND ROTORS ARE NOT COVERED UNDER WARRANTY IT'S REGULAR MAINTENANCE ON A VEHICLE. BUT THIS IS OVER KILL. MY CAR IS CURRENTLY IN THE SHOP I BELIEVE THAT MY ANTI LOCK BRAKE PUMP ASSEMBLY IS OUT. I'VE REPLACE THE MASTER CYLINDER AND 2 BRAKE LINES I STILL HAVE NO PEDAL TO SPEAK OF. THE FIRST MONTH I OWNED THIS CAR THE BRAKES AND ROTORS WERE REPLACED BY BARRETH IN WASHINGTON, MO

05/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

HAD TO REPLACE HEATER CORE IN 2017. CAR HAD LESS THAN 50000.00 MILES ON IT. COLD AIR BLOWING OUT VENTS WHEN SETTINGS ARE TURNED TO HEAT.

05/15/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

AIR BAG LIGHT IS ON CAR ELECTRICAL SYSTEM MALFUNCTIONS ENGINE STARTS WHEN IT WANTS TO. I'VE ALREADY REPLACED THE BATTERY AND STARTER

05/15/2019
Components: ENGINE
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

THE CAR WILL NOT START

05/13/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

VEHICLE RANDOMLY WILL NOT START. BRAKES GO STIFF. ALL LIGHTS RADIO ETC WORKS, CAR JUST REFUSES TO START (IT IS NOT EVEN ATTEMPTING TO START) AFTER A FEW HOURS CAR WILL START

05/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

TAKATA RECALL DRAINING BATTERY. HAD THE FUSE BOX REPLCE HELP THE TRAIN GO FROM DEAD OVER NIGHT TO LAST 1.5 DAYS BEFORE IT DIE. CHANGED CLUSTER. BEEN IN TWO SHOPS 2000$ WORTH OF LOOKING FOR THE CAUSE AND ITS STILL UNKNOWN. IT DOES DRIVE IF IT STARTS NO LIGHTS ON. NEW BATTERY ALTERNATOR IS OK SURPERTINE BELT AND PULLY SYSTEM IS FINE...CURRENTLY AT L V AUTO ON WEST MOSEL ROAD IN PARCHMENT MI

05/06/2019
Components: STEERING
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I STARTED MY 2010 DODGE JOURNEY AND WAS DRIVING DOWN THE INTERSTATE. I BEGAN TO GO AROUND A SHARP CURVE AND REALIZED I HAD LOST ALL POWER STEERING. THIS ALMOST RESULTED IN A CRASH INTO ANOTHER VEHICLE AND THEN ALMOST A BARRICADE. THANKFULLY I WAS ABLE TO SOMEWHAT GAIN CONTROL OF THE VEHICLE. MY WIFE AND 10 MONTH OLD BABY WERE ALSO IN THE VEHICLE. I LATER LEARNED THAT THE POWER STEERING RETURN LINE HAD RUPTURED. I WOULD CONSIDER THIS A ISOLATED INCIDENT AND NOT A VEHICLE PROBLEM IF THERE WASN'T ALREADY A RECALL FOR OTHER DODGE JOURNEYS WITH THE EXACT SAME PROBLEM.

05/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

2010 DODGE JOURNEY WITH 20K MILES, HORN GOES OFF RANDOMLY, SITTING IN GARAGE OR DRIVEWAY, IDLE, NOT RUNNING. KEY FOBS ARE ON THE KITCHEN COUNTER. HORN BEEPS 1 - 3 TIMES, NOT STEADY OR UNIFORM. I'VE HAD IT AT THE DEALERSHIP 5X, THEY CAN'T FIND ANYTHING WRONG AND OF COURSE IT DOESN'T HAPPEN THERE. THEY'VE REPLACED THE WIRING HARNESS FROM DOOR TO DASH ON DRIVERS SIDE AND PUT A HEAT SHRINK TUBE ON A WIRE + DIAGNOSTICS FOR $1,000. I FIND SIMILAR COMPLAINTS ON THE WEB BUT NO RESOLUTIONS. THE DODGE "STAR" TEAM AND THEIR CUSTOMER CARE LINE HAVE NOT BEEN ABLE TO HELP AT ALL. (ZEIGLER DODGE IN DOWNERS GROVE, IL.)

05/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO CRANK. THE DRIVER HAD TO SHIFT THE GEAR INTO NEUTRAL TO START THE VEHICLE, WHICH DID NOT ALWAYS WORK. MITCHELL AUTOMOTIVE (1522 US-45 ALT, WEST POINT, MS 39773, (662) 494-4344) WAS NOTIFIED AND DIAGNOSED THAT THE NEUTRAL SAFETY SWITCH/NEUTRAL RANGE SENSOR FAILED TO FUNCTION. AN INDEPENDENT MECHANIC WAS CONTACTED FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

MY VEHICLE WAS PARKED OUTSIDE MY HOME AND THE HORN STARTED BLOWING ALL BY ITSELF. THIS CONTINUED NO MATTER WHAT I TRIED (PRESSING THE KEY FOB BUTTONS, PRESSING THE HORN MANUALLY, AND STARTING THE VEHICLE). WE FINALLY HAD TO TAKE THE FUSE OUT TO GET IT TO STOP. THE HORN BLEW SO MUCH THE NEIGHBORS CALLED THE POLICE THINKING THAT SOMETHING WAS WRONG.

04/23/2019
Components: STEERING
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PGFV56AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN MALFUNCTIONED AND WOULD SOUND AT RANDOM. THE VEHICLE WAS TAKEN TO AUTONATION (3000 NORTH LAKE PARKWAY, COLUMBUS, GA 31909, (330) 238-3206) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. THE VIN WAS INVALID.

04/18/2019
Components: ENGINE
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

I HAVE HAD INTERMITTENT STARTING PROBLEMS, I PUT THE FOB IN , TURN THE KEY , THE DASH LIGHTS COME ON , THERE IS A CLICK , BUT IT WILL NOT TURN OVER. I CAN WAIT FROM A FEW MINUTES TO A COUPLE OF DAYS BEFORE IT WORKS AGAIN. THERE IS NO SET PATTERN AND WE HAVE HAD EVERYTHING CHECKED. IT LEFT US IN PARKING LOTS AT WORK BEFORE WHILE IT WONT START, CAUSING US TO BE LATE PICKING KIDS UP FROM SCHOOL AND EVEN AT THE STORE. LOOKING ONLINE MANY PEOPLE ARE HAVING THE SAME PROBLEM. IF THERE IS THIS MANY OUT THERE WHY IS THERE NOT SOMETHING BEING DONE ABOUT IT?

04/18/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2019
Crash: No
Fire: No
Summary

THIS VEHICLE HAS HAD MULTIPLE ISSUES. STARTER SOUNDS LIKE IT'S STICKING AT START OF ENGINE THIS HAS ALWAYS BEEN A PROBLEM SINCE WE GOT THE VEHICLE. IN 2018 I HAD TO REPLACE THE BATTERY AND THE ALTERNATOR BECAUSE THE CAR WOULD SHUT OFF WHILE DRIVING, AT ONE POINT WITH MY 5YR OLD DAUGHTER EXITING THE FREEWAY(A VERY SCARY AND EXTREMELY UNSAFE EXPERIENCE) REPLACED WATER PUMP AND TOP FRONT HOSE AFTER I FOUND PUDDLE OF FLUID FROM COOLANT TANK. OTHER WORK DONE ,REPLACED CV JOINTS, LOUD CLICKING WHEN SHARP TURNS WERE MADE AND SHOCKS AND STRUTS REPLACED. THEN ALL OF A SUDDEN THE CAR SHUTS OFF WHILE DRIVING AS IT DID BEFORE ALTERNATOR WAS FIXED. NOW I'M EXPERIENCING MORE ELECTRICAL ISSUES LIGHTS TURNING ON AND OFF ON THEIR OWN, AC WILL BLOW AIR SOME TIMES AND OTHER TIMES NO AIR AT ALL. THE TRACTION LIGHT COMES ON AND CAR WILL NOT GO OVER 20-30 MPH. GAS WILL NOT REV UP. GOING TO GET CAR TOWED TO THE MECHANIC TODAY TO DIAGNOSE . SEEMS TO BE A LOT OF PEOPLE EXPERIENCING SIMILAR ISSUES WITH THIS VEHICLE MODEL. SOMETHING NEEDS TO BE DONE, WILL BE CALLING CHRYSLER AND DODGE DEALERSHIP.

04/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

MY 2010 DODGE JOURNEY STARTED RECENTLY ITS NOT STARTING WHEN I TURN THE KEY IT JUST GOES CLICK. AFTER A WHILE IT MIGHT START OR IF I PUT THE CAR IN NEUTRAL IT MIGHT START. THE HORN ALSO GOES OFF ON IT'S ON FROM TIME TO TIME . THE VEHICLE WAS STATIONARY THE TIMES IT WOULDN'T START BUT IT WAS BOTH STATIONARY AND MOVING IN TRAFFIC WHEN HORN WENT OFF.

04/15/2019
Components: POWER TRAIN
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SHUT DOWN AND WAS RESTARTED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED AL SERRA CHRYSLER DODGE JEEP RAM AT 810-202-0890 (LOCATED AT 6185 S SAGINAW ST, GRAND BLANC, MI 48439) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

04/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

MY WIFE CAR KEEP STARTING ON ITS OWN. SHE WAS AT WORK A FEW TIMES AND HER COWORKER INFORMED HER HER CAR WAS RUNNING. THERE'S NO LIGHT ON THE DASH THAT WOULD SAY WHAT CAUSES IT.

04/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

FOR THE PAST 2 YEARS MY CAR HORN HONKS WHENEVER IT WANTS TO, IN TRAFFIC OR PARKED IN GARAGE. OTHER DRIVERS THINK I AM HONKING AT THEM (SO FAR NEITHER MY WIFE NOR I HAVEN'T ENCOUNTERED A DISGRUNTLED DRIVER). DODGE DEALERSHIP DOESN'T RECOGNIZE THIS AS AN SAFETY ISSUE.

04/06/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

I HAVE REPLACED THE ALTERNATOR TWICE SINCE WE BOUGHT IT. BUT THE ENGINE LIGHT COMES ON , THE AND LIGHT COMES ON AND THE TRACTION LIGHT COMES ON. SOMETIMES THE JUST FLASH OFF AND ON. THEN THE NEXT TWO TO THREE DAYS THESE LIGHTS ARE PERSISTENTLY ON AND THE CAR DOES NOT WANT TO GO OVER 20 TO 30 MILES PER HOUR. TWO OF THE FOUR CYLINDERS SEEMS TO BE "MISFIRING" OR NOT FIRING AT ALL. ALL THESE THINGS ARE OBVIOUSLY HAPPENING WHEN YOU ARE DRIVING THE VEHICLE. AND SOMETIMES WHEN YOU ARE COMING TO A STOP SIGN OF TRAFFIC LIGHT, THE VEHICLE WILL JUST SHUTDOWN. THEN YOU HAVE TO TRY AND JUMP IT OFF FOR IT TO CRANK AGAIN....IF IT WILL CRANK AT ALL. HAD TO TOW IT TO A GARAGE FOR REPAIR ON MARCH 24, 2019. REPLACED THE BATTERY, ALTERNATOR(FOR THE SECOND TIME), AND SPARK PLUGS.

04/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV9AT******
Summary

MY JOURNEY WAS WORKING FINE UNTIL A FEW MONTHS AGO, WHEN THE BATTERY SEEMINGLY DIED. I REPLACED IT (NO SMALL FEAT) AND ALL WAS GOOD FOR A BIT. NOW, EVERY THIRD DAY, I GO OUT AND THE CAR IS DEAD. THE BATTERY IS BRAND NEW, BUT THE CAR ACTS AS IF IT IS DEAD. I DISCONNECT THE NEGATIVE LEAD, [PUT IT BACK ON, AND VOILA, IT STARTS AGAIN. THE BATTERY IS FINE. AT LEAST FOR A DAY, AND THE REPEATS...OVER AND OVER. I TOOK IT IN FOR THE RECALL ON THE STEERING COLUMN ELECTRICAL ISSUE AND IT LASTED FOR A WEEK AFTER THAT, AND THEN DEAD AGAIN. I SEE THE FORUMS THAT SAY LOTS AND LOTS OF PEOPLE HAVE HAD THIS PROBLEM...HAS ANYONE ACTUALLY GOT IT FIXED IN WHICH IT HAS STAYED FIXED? SINCE DODGE REFUSES TO ACKNOWLEDGE THAT THIS IS A PROBLEM, WE ARE IN A BAD CATCH-22 IN WHICH THE DEALER CAN'T/WON'T FIX IT BECAUSE IF THEY ACKNOWLEDGE THAT THIS IS AN ISSUE, THEN THEY FEEL RESPONSIBLE FOR IT, WHICH THEY CAN'T /WON'T DO. SO I AM IN THE ENDLESS BACK-AND-FORTH WITH REPAIR PLACES, WHO I SUSPECT JUST DISCONNECT THE NEGATIVE TERMINAL, RECONNECT IT, CALL VICTORY AND CHANGE ME $200. I HAVE REPLACED STARTER, ALTERNATOR AND BATTERY 3 TIMES.

04/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

WHEN INSERTING THE KEY FOB IN THE IGNITION SOMETIMES, THE CAR MAKES A CLICKING SOUND & WON'T START. TO GET THE CAR TO START WHEN THIS OCCURS, YOU HAVE TO PUT THE CAR IN NEUTRAL, PUT YOUR FOOT ON THE BRAKE & TURN THE KEY FOB & IT FINALLY STARTS - RIDICULOUS. THE KEY FOB WAS REPLACED WHEN WE RECEIVED THE RECALL NOTICE.AWHILE AGO. RECALL NOTICE #11V-139. THIS ISSUE IS VERY ANNOYING & NEEDS TO BE RECTIFIED. *JS

04/02/2019
Components: AIR BAGS
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

RECALL - #R03 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.

04/02/2019
Components: STEERING
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

RECALL NOTICE - #S08 - WE NEVER RECEIVED A NOTICE FOR THIS RECALL.

04/02/2019
Components: ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SEIZED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. CHARLES CAPPER FORD INC (409 N HIGHLAND ST, WILLIAMSBURG, IA 52361, (319) 668-1910) DIAGNOSED THE VEHICLE, BUT COULD NOT LOCATE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

04/01/2019
Components: ENGINE
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4P5GFV0AT******
Summary

TODAY WHEN WE DRIVE ON THE INTERSECTION OF STREET IN A CITY, THE CAR'S ENGINE STALLED TWICE AND THE STEEL WHEEL CAN NOT WORK. IT IS VERY DANGEROUS AND MAY CAUSE TRAFFIC ACCIDENT.

04/01/2019
Components: ENGINE
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

WHEN WE DRIVE THROUGH THE INTERSECTION OF THE CITY, THE CAR'S ENGINE STALLED TWICE SUDDENLY AND THE STEER WHEEL CAN NOT WORK. IT IS VERY DANGEROUS AND MAY CAUSE TRAFFIC ACCIDENT.

03/31/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

PERIODICALLY HONKING AT DRIVER IN GARAGE OR ON ROAD. UPDATED SYSTEM SOFTWARE WITH DEALERSHIP AND STOPPED FOR A FEW MONTHS. CAR REFUSED TO TURN OVER UNTIL CONNECTED TO ANOTHER VEHICLE TO JUMP START, CHECK ENGINE LIGHT IS ON, HORN STARTED HONKING AGAIN.

03/30/2019
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

DRIVING ALONG AND CUT OFF. NO BREAKS AND NO STEERING WITH MY CHILDREN IN THE VEHICLE ON THE INTERSTATE. THIS ISSUE HAPPENED ON MORE THAN TWO OCCASIONS.

03/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE HORN STARTS GOING OFF AT RANDOM THE ONLY WAY TO STOP IT IS TO TAKE THE FUSE OUT. ALSO HAVE BEEN TOLD THERES AN ELECTRICAL PROBLEM WITH THE SYSTEM CAUSING MY INTAKE TO NOT WORK PROPERLY.

03/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

CAR WILL NOT TURN ON. ONE DAY IT URNS ON FINE NEXT DAY WONT TURN ON.

03/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

MY 2010 DODGE JOURNEY'S HORN STARTED TO GO OFF AND STAYED ON FOR SEVERAL MINUTES. THIS HAPPENS AT ANY TIME, DRIVING OR PARKED WITH NO ONE IN IT.

03/14/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. ONCE IT WAS RESTARTED, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

03/10/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

WINDSHIELD WIPERS COME ON AND OFF AS THEY PLEASE. LIGHTS GO ON AND OFF WHENEVER. CAR WILL NOT TURN OVER AS IT SEES FIT. EVERYTHING ELECTRICAL HAS GONE HAYWIRE

03/10/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

CAR HAS AN INTERMITTENT START. WOULD SHUT OFF AS DRIVING AT TIMES AND WOULD NOT START UNTIL NEXT DAY.

03/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

OCCASIONALLY CAR WILL NOT START. A FEW HOURS LATER IT WILL START. HAPPENS 3X PER MONTH FOR PAST 6 MONTHS. ALSO WINDSHIELD WIPERS OCCASIONALLY WILL NOT WORK. BATTERY, STARTER, & ALTERNATOR TEST GOOD. SUSPECTED PROBLEM IS WITHIN THE TIPM

03/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/09/2019
Crash: No
Fire: No
Summary

I ALMOST GET KILLED BY A DRIVER IN FRONT OF ME ....MY DODGE JOURNEY AT THE STOP LIGHT START TO HONK LIKE IT WAS POSSESSED...THE DRIVER GET OUT WITH A GUN IN HAND ..THIS POS DODGE DONT HAVE A RECALL FOR THIS ISSUE ....NOT A SAFETY RECALL ...OR THEY NEED TO WAIT UNTIL SOMEONE GET KILL BECAUSE THE HORN GO OFF LIKE CRAZY

03/09/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

LOSS OF STEERING TWICE DUE TO EXTREMELY COLD WEATHER. RETURN HOSE BURST AND LOST POWER STEERING. ALSO POWER STEERING FLUID LEAK. HIGH PRESSURE HOSE BURST LOSS OF STEERING AGAIN.

03/04/2019
Components: STEERING
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING RETURN HOSE RUPTURED. THE VEHICLE WAS TOWED TO O'CCONORS CHRYSLER DODGE JEEP RAM (LOCATED AT 22513 M-129, PICKFORD, MI 49774, (800) 800-7192) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,638.

03/03/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

THE VEHICLES BATTERY DRAINS OVERNIGHT WITH NOTHING LEFT ON. THE HORN GOES OFF ON ITS OWN WEATHER THE VEHICLES IS IN MOTION OR PARKED. THE VEHICLES CUT OFF IN THE MIDDLE OF THE FREEWAY AND MECHANIC GUY CAN NOT FIND ANYTHING WRONG. I HAVE SEEN MANY COMPLAINTS FROM CUSTOMERS WITH SAME PROBLEM ON OTHER PLATFORMS ONLINE.

02/19/2019
Components: ENGINE
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS ABLE TO RESTART EACH TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

02/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TAMARA RECALL- MY HORN RANDOMLY HONKS WHILE I'M DRIVING, SITTING AT A RED LIGHT, AND WHILE IT'S PARKED. THE BEEP WILL LAST AS LONG AS 5-10 SECONDS. ALL TIMES OF THE DAY. YESTERDAY 2/15/19 REPLACED THEPART# P/N 4692305AI POWER MODULE INV# 11491 AND IT STILL HONKS RANDOMLY TODAY 2/16/19. IT'S VERY DANGEROUS NOW DAYS AND I LIVE IN THE CITY. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST MONTH A BEFORE THE REPAIR. AND NUMEROUS TIMES 6 MONTHS AGO. THEN I WENT TO A DEALERSHIP AND HAD MY REMOTE TESTED IT WAS FINE. THE HONKING HAPPENED A FEW MORE TIMES THEN STOPPED UNTIL A MONTH AGO.TODAY 2/16/19 IS THE START OF THE THIRD SERIES OF THIS PROBLEM.

02/15/2019
Components: STEERING
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE WHEN THE VEHICLE WAS STARTED ONE MORNING. THE CONTACT NOTICED A LARGE PUDDLE OF POWER STEERING FLUID UNDERNEATH THE VEHICLE. THE CONTACT CALLED HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE; THEREFORE, THE REPAIR COSTS WOULD NOT BE COVERED. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 180,000.

02/14/2019
Components: STEERING
Incident Date: 02/10/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE POWER STEERING HOSE WAS LEAKING FLUID. THE DEALER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

02/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV0AT******
Summary

MY AUTO IS NOT PART OF THE RECALL INVOLVING THE IGNITION/FOB. BUT I'VE HAD ISSUES WHEN MY AUTO SHUTS OFF FOR NO REASON, IF MY CAR IS TURNED OFF AND MY KEY IS LEFT IN THE IGNITION..I CLOSED THE DOORS AND 5-10 SEC.LATER ALL MY DOORS LOCKED. THANKFULLY MY WINDOWS WERE CROWDED, I WAS IN MY GARAGE BECAUSE IT WAS SUMMER AND MY DOG WAS IN THE AUTO. SOMETIMES MY FOB WORKS .SOMETIMES DOESN'T. HAVE REPLACED BATTERY AND FOB BUT STILL HAVE IGNITION ISSUES AT TIMES.

02/04/2019
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV0AT******
Summary

THE HEAT DOES NOT GET HOT ON THE PASSENGER SIDE WHEN DRIVING ANYWHERE OR WHEN PARKED. THE HORN RANDOMLY GOES OFF WHEN I'M DRIVING ON THE STREET EXPRESSWAY AND ALSO WHEN THE CAR IS PARKED AND SHUTOFF. THE AIRBAG INDICATOR LIGHT WILL NOT GO OFF WHEN THE CAR IS PARKED OR WHILE DRIVING ON ALL ROADS. THE AIRBAG INDICATOR SOUND CHIMES CONTINUOUSLY WHILE I'M DRIVING ON ANY ROAD. I WENT TO DRIVE MY CAR LAST WEEK IN THE EXTREMELY COLD TEMPERATURE AND DISCOVERED I HAD NO POWER STEERING. I GOT OUT THE CAR AND ALSO DISCOVERED HUGE AMOUNTS OF POWER STEERING FLUID IN THE SNOW WHERE I WAS PARKED. IT WAS EVIDENT SOMETHING RUPTURED CAUSING THE MY VEHICLE TO LOSE ALL OF IT'S POWER STEERING FLUID. I'VE BEEN TOLD BY CHRYSLER JEEP DODGE THAT THESE RECALLS DO NOT EXIST FOR MY VEHICLE. I WANT SOMETHING TO BE DONE ABOUT THESE ISSUES ON MY VEHICLE. IT'S CLEAR THAT THE DODGE JOURNEY HAS DEFAULTS. THE OWNER OF THE VEHICLE SHOULD NOT BE RESPONSIBLE FOR THESE ISSUES. PLEASE ASSIST WITH THESE ISSUES. THANK YOU.

01/31/2019
Components: SEATS
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

THE PASSENGER ACTIVE HEAD REST DEPLOYED WHILE PARKED IN THE DRIVEWAY. THE METAL CLIP INSIDE THE HEAD REST BROKE THE PLASTIC HOLDING IT. I CONTACTED DODGE AND THEY HAD A GUY COME AND TAKE PICTURES AND THEN A FEW WEEKS AFTER THAT I RECEIVED A LETTER STATING THEY WOULD NOT COVER THE COST OF THE HEAD REST. IT'S A DEFECTIVE HEAD REST, THERE SHOULD HAVE BEEN NO REASON AS TO WHY IT DEPLOYED AND BROKE.

01/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

HORN. THE HORN SOUNDS ARBITRARILY WHEN DRIVING AND WHEN NOT DRIVING. IT STARTLES DRIVER AND VEHICLES CLOSE TO DRIVER -- MAY CAUSE ROAD RAGE BY OTHERS ASSUMING YOU ARE HONKING AT THEM WHEN YOU ARE NOT. THE HORN HAS SOUNDED AT 2:00 A.M. WHEN NO ONE IS NEAR THE VEHICLE OR THE FOB. THE HORN HAD TO BE DISCONNECTED TO GET IT TO STOP. WHEN TAKEN TO THE SHOP, DODGE SERVICE CENTER IN STOCKTON, CA ADVISED THEY HAVE NOT HEARD OF THE PROBLEM; HOWEVER, WHEN RESEARCHING THIS ISSUE ON THE INTERNET THERE ARE MANY, MANY DODGE JOURNEY AND RAM OWNERS WHO COMPLAIN OF THE SAME ISSUE. FROM READING THE VARIOUS ACCOUNTS OF THE SAME PROBLEM, THERE DOES NOT APPEAR ANYONE WHO HAS SPECIFICALLY DETERMINED THE CAUSE OF THE PROBLEM. AFTER HAVING TO DISCONNECT THE HORN FUSE, THE VEHICLE IS RENDERED UNSAFE TO THE OWNER, PEDESTRIANS, AND OTHER DRIVERS. THE PROBLEM CONTINUES INTERMITTENTLY WITH NO COMMON VARIABLE.

01/21/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

CARS HORN STARTS BEEPING WHENEVER IT WANTS. TRACTION CONTROL GOES OFF WHENEVER IT WANTS KEEPING US FROM GETTING CAR IN DRIVE. LOST POWER TO EVERYTHING WHEN DRIVING DOWN HIGHWAY. RETURN LINE OF POWER STEERING PUMP HAS RUPTURED 6 TIMES IN THE LAST YEAR. IT JUST DID IT AGAIN 1-20-2019. THE LAST RUPTURE WASTED THE PUMP.

01/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS MALFUNCTIONING. THE CONTACT HAD TO REPLACE TWO BATTERIES WITHIN THE LAST MONTH. ALSO, THE HORN SOUNDED UNEXPECTEDLY AND THE WINDSHIELD WIPERS MALFUNCTIONED. THE CONTACT REMOVED THE FUSES FROM THE HORN AND WIPERS. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN DEALER FOR NEXT WEEK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 167,846.

01/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, A CLICKING NOISE WAS HEARD, BUT IT FAILED TO START AND ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO SUBURBAN CHRYSLER DODGE JEEP RAM OF FARMINGTON HILLS (248-476-7900, LOCATED AT 38123 W 10 MILE RD, FARMINGTON HILLS, MI 48335) WHERE THE TECHNICIAN STATED THAT AN UNKNOWN PART WAS DRAINING THE BATTERY. THE CONTACT WAS ADVISED TO PURCHASE A BATTERY MAINTAINER. THE DEALER KEPT THE VEHICLE OVERNIGHT FOR OBSERVATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO FOLLOW-UP WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

01/14/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

CAR OCCASIONALLY DOESN'T STAY IN HIGH GEAR AT HIGHWAY SPEEDS. NEED TO PULL OVER AND TURN CAR OFF TO GET IT TO SHIFT TO HIGH GEAR AGAIN. THE AUTOMATIC TRANSMISSION ALSO DOESN'T HOLD ITSELF ON HILLS AT A LIGHT. IT ROLLS BACKWARD UNLESS I HOLD THE BREAK. AIR DIVERTER BOX BEHIND GLOVE BOX BANGS EVEN WHEN THE CAR IS OFF.

01/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

HORN CONSISTENTLY BLOWING WHILE CAR IS TURN OFF SITTING STATIONARY,WHILE DRIVING ALL HOURS OF DAY AND NIGHT. TOOK HORN FUSES OUT TO STOP HORN FROM BLOWING. AS SOON AS WE PUT FUSES BACK IN HORN STARTS BLOWING AS IF THE CAR IS POSSESSED. HORN BLOWING ON OWN WHILE DRIVING DOWN CITY STREETS,HIGHWAYS AND STATIONARY.NOTICED HEAD LIGHTS FLASHING AS IF ALARM GOING OFF. CLICKING NOISE AS IF ELECTRICAL WIRES ARE TOUCHING COMING FROM FUSE BOX AREA. DRAINING BATTERY HAD TO REPLACE BATTERY WITHIN 6 MONTHS OF PURCHASE. CHANGED THE CAR ENGINE COMPUTER CAUSE THAT WENT OUT,NOT SURE IF THAT'S A RESULT OF THIS ISSUE.THERE ARE A HUGE NUMBER OF COMPLAINTS ABOUT THE SAME OR SIMILAR PROBLEMS IF YOU GOOGLE IT. TOOK TO SEVERAL INDEPENDENT MECHANICS NO ONE CAN DETECT THE ISSUE. APPARENTLY THE DODGE DEALERSHIPS CAN'T DETECT PROBLEM EITHER ACCORDING TO THE COMPLAINTS I'VE READ ON GOOGLE. PLEASE HELP US THIS PROBLEM IS ANNOYING! TO MANY COMPLAINTS ABOUT THE SAME ISSUE AND NO ONE CAN DETECT THE PROBLEM! THERE NEED TO BE A RECALL! I'M AFRAID MY CAR IS GOING TO CATCH ON FIRE! PROBLEM STARTED IN 2017 AND HAS BEEN GOING ON FOR ABOUT 2-3 YRS NOW OFF AND ON. HORN BLEW ON ITS OWN WHEN PUT FUSES BACK IN AS LATE AS TODAY. 01/05\19

01/05/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

PASSENGER SIDE HEAT DOES NOT WORK. ONLY BLOWS OUT COLD AIR IN ALL VENTS, DEFROST, FRONT AND FEET. CAUSES WINDOWS TO FOG UP AND BAD VISIBILITY AND ALSO DOES NOT KEEP YOU WARM. ALSO AT TIMES IT WILL NOT ALLOW YOU TO CHANGE THE HEAT CONTROLS SUCH AS FROM DEFROST TO FRONT OR FEET. HAPPENS NO MATTER IF CAR IS PARKED OR DRIVING. THE COLDER OUT IS IS THE WORSE THE PROBLEM. HUGE SAFETY ISSUE LIVING IN MINNESOTA. ALSO SERCHED GOOGLE AND THERE WERE 100'S OF THE SAME COMPLAINTS IN DODGE JOURNEYS ALL DIFFERENT YEARS.

01/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

HORN RANDOMLY GOES OFF WHILE SITTING AND DRIVING. DOESN'T MATTER IF THE CAR IS RUNNING OR NOT! CREATES A MAJOR DISTRACTION FOR EVERYONE ON THE ROAD AND COULD RESULT IN ACCIDENTS AND/OR ROAD RAGE INCIDENTS WHILE AT A TRAFFIC LIGHT OR STOP SIGN!

01/02/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/02/2019
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY - WON'T START - ELECTRICAL ISSUES - BATTERY IS GOOD BUT WON'T CRANK - TRIED DIFFERENT KEY - LOT'S OF PROBLEMS WITH THESE CARS

12/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

AS A DODGE OWNER I BEEN HAVING PROBLEMS WITH THE IGNITION OR THE IGNITION KEY. THE CAR DOES NOT START IMMEDIATELY LIKE YOU WOULD EXPECT IT IN A NORMAL WAY TO GET IT TO START. STARTS WHEN IT FEELS LIKE IT. THERE HAVE BEEN TIMES THAT I HAVE TO WAIT FOR MORE THAN AN HOUR OR GET A JUMP STAR FORM A GOOD SAMARITAN, BUT IT WILL NOT RESPOND WITH A JUMP EITHER. IT HAS BEEN FRUSTRATED FOR THE LAST 2 YEARS. I TOOK IT BACK TO THE PLACE I BOUGHT IT FROM AND IT WAS AN IN AND OUT OF THE SHOP FOR ABOUT A COUPLE MONTHS AND THE PROBLEMS WAS NEVER RESOLVED. NOW DAYS IT JUST DIES AND I HAVE TO JUMP START IT AND WORKS FOR A DAY, THEN STOPS AGAIN...... IT IS SOOOO FRUSTRATED. FOR THE LAST COUPLE MONTH MY CAR HAS BEEN IN AND OUT OF THE SHOP AND THE PROBLEM IS THE SAME. SOME TOLD ME RECENTLY TO CHECK FOR ANY RECALLS.

12/28/2018
Components: STEERING
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

WAS LEAVING WORK AND LOST STEERING. UPON CHECKING REALIZED THERE WAS NO POWER STEERING FLUID IN CAR. I ADDED POWER STEERING FLUID AND STARTED CAR IT IMMEDIATELY STARTED RUNNING OUT OF THE CAR JUST INSIDE AND BEHIND THE RIGHT FRONT TIRE. UPON FURTHER INSPECTION I DISCOVERED THE RUBBER LINE HAD SIMPLY SLID OFF OF THE HARD LINE. IT SLID RIGHT BACK ON. THE FACTORY "SPRING" CLAMP CAN BE COMPRESSED WITH MY FINGERS. I TOOK IT OFF AND REPLACED WITH A WORM GEAR CLAMP TO INSURE THAT IT STAYS ON. THIS COULD HAVE BEEN A REAL DANGER IF IT HAD HAPPENED AT HIGHWAY SPEED. I AM ATTACHING A PICTURE OF ORIGINAL CLAMP.

12/21/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV1AT******
Summary

KBB SHOWS IGNITION RECALL ON THE 2010 DODGE JOURNEY MY VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING WITH NO OTHER ISSUES. SOME DAYS IT DOES FINE. COULD BE A COUPLE WEEKS AND THEN WILL RANDOMLY SHUT OFF MAKING IT VERY UNSAFE FOR A FAMILY VEHICLE. DODGE DEALERSHIP SAYS THERE NO OPEN RECALL ON THE VEHICLE. ANY HELP WOULD BE GREATLY APPRECIATED.

12/17/2018
Components: ENGINE
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO CHUCK NASH CHEVROLET BUICK GMC (3209 N INTERSTATE 35, SAN MARCOS, TX 78666, (512) 353-7788) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 119,299.

12/10/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVOAT******
Summary

CAR TURNS OFF WHILE DRIVING AND TRACTION CONTROL LIGHT GOES ON. STEERING AND BREAKS DO NOT WORK WHEN THIS HAPPENS CREATING AN EMERGENCY SITUATION FOR DRIVER AND PASSENGERS AS WELL AS THE PUBLIC AS CRASH IS VERY POSSIBLE. CAR WILL NOT START IMMEDIATELY UPON ATTEMPTING TO RESTART. IF IT DOES START, WITHIN 5 MINUTES THE CAR WILL SHUT DOWN AGAIN MID DRIVE. CAR FAILS TO ACCELERATE ABOVE 1500 RPMS RIGHT BEFORE CAR SHUTS OFF. .

12/10/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. AFTER STARTING THE VEHICLE, THE HEADLIGHTS SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO LIVONIA CHRYSLER JEEP (30777 PLYMOUTH RD, LIVONIA, MI) WHERE IT WAS DIAGNOSED THAT THE INTEGRATED POWER MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE CONTACT ALSO INDICATED THAT THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE BEING OPERATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE SAME DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 72,000. *TT*JB

12/08/2018
Components: STEERING
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

EVERYTIME IT GETS COLD OUTSIDE MY POWER STEERING LINE WHICH I BELIEVE IS THE RETURN HOSE KEEPS BLOWING OFF AND LOSE THE POWER STEERING. MY WIFE AND KIDS WHERE DRIVING AND ALMOST GOT INTO A BAD ACCIDENT DUE TO IT. IT BEEN HAPPENING FOR PAST 3 DAYS.

12/07/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV4AT******
Summary

'TAKATA RECALL' WHEN DRIVING THIS 2010 DODGE JOURNEY I HONESTLY DO NOT FEEL SAFE NOR I THINK IT'S SAFE FOR MY KIDS . HAVING THE CAR JUST DIE OUT OF NO WHERE, AND THEN SOME MORNINGS IT WON'T START UP FOR NO REASON , IS REALLY DISAPPOINTING. WHEN YOUR A SINGLE MOM AND YOU WORK DAY AND AND NIGHT , TO BUY A NEW CAR , YOU WOULD THINK IT WOULD BENEFIT THE FAMILY. SADLY IT JUST BRINGS MORE PROBLEMS THAT I CAN'T AFFORD TO FIX.

11/30/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

DASH MAKES CLICKING NOISES, THE HORN GOES OFF BY ITSELF, I COULD BE DRIVING OR JUST SITTING STILL, THIS HAS BEEN GOING ON FOR ABOUT 2 YEARS, TOOK IT IN TWICE TO HAVE IT CHECKED, THEY ALL ARE CONFUSED AS WHY THIS IS HAPPENING

11/28/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV7AT******
Summary

THE TIPM IS STARTING TO FAIL (WHICH APPARENTLY DODGE KNEW ABOUT BUT WILL NOT FIX DUE TO LACK OF REPORTS) FUSES AND RELAYS ARE STARTING TO BLOW CAUSING ALL KINDS OF ELECTRICAL ISSUES. THE TIPM FOR THE CAR IS TYPICALLY 500-1000 DOLLARS WHICH IS A LOT TO SPEND TO FIX ON A CAR THAT THE MANUFACTURER KNEW WOULD EVENTUALLY HAPPEN. DO NOT EVER BUY THIS VEHICLE. WORST CAR TO OWN!! EVER!!

11/27/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2016
Crash: No
Fire: No
Summary

THE ALARM SYSTEM GOES OFF BY ITSELF. EVEN WHEN I AM DRIVING

11/26/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

THE CAR WILL NOT START HALF THE TIME I'VE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIND THE PROBLEM I GO TO THE STORE AND GET IN MY CAR AND THE ANTI THEFT LIGHT WILL BE ON AND IT WILL NOT CRANK THE INTERNET IS FLOODED WITH THE SAME PROBLEM FROM THOUSANDS OF OWNERS AND IT'S STILL NOT FIXED I'M TIRED OF BEING STRANDED WHEN I STILL OWE 8000 ON MY CAR

11/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV2AT******
Summary

SENTRY SECURITY FEATURE RANDOMLY MALFUNCTIONS, DEACTIVATING THE ENGINE AND STRANDING THE VEHICLE. VEHICLE MAKES CLICK NOISE WHEN KEY FOB IS TURNED TO START, BUT ENGINE WON'T TURN OVER. THEN VEHICLE WILL ACT LIKE THE BATTERY IS DEAD, EVEN THOUGH IT ISN'T. THE VEHICLE WILL WORK NORMALLY FOR MONTHS WITH NO PROBLEMS. NO WARNINGS AND NO PATTERNS. ONLY ABLE TO START AGAIN AFTER A FEW HOURS LEFT ALONE. NO ACTION RESOLVES THE ISSUE.

11/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

NOVEMBER 20, 2018 \ HORN FOR MY 2010 DODGE JOURNEY SE HAS BEEN GOING OFF BY ITSELF REPEATEDLY OVER THE PAST 2 YEARS. HAPPENS WITHOUT WARNING AND AT ALL TIMES OF THE DAY AND NIGHT GOES OFF WHILE PARKED IN MY DRIVEWAY AND WHILE GOING DOWN MAIN STREETS AND HIGHWAYS. LENGTH OF TIME IT GOES OFF VARIES. THIS HAS DRAINED MY BATTERY AND HAS ON OCCASION, HAS COMPLETELY DISABLED MY HORN. LOCAL DODGE DEALER, INTERSTATE DODGE, WEST MONROE, LA, SAID THEY FOUND NO PROBLEM WITH THE HORN WHEN I TOOK IT IN FOR SERVICE. HOWEVER, IT STILL GOES OFF WITHOUT NOTICE. MOST RECENTLY TODAY, 11\20\2018. IT FINALLY STOPPED WHEN I TURNED THE IGNITION TO "ACC". AM SERIOUSLY CONCERNED THE ENTIRE ELECTRICAL SYSTEM OF MY 2010 DODGE JOURNEY SE IS AT RISK. THIS CAR COULD "DIE" ON ME IN TRAFFIC.

11/18/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/18/2018
Crash: No
Fire: No
Summary

I WAS PICKING UP MY KIDS FROM SCHOOL AND MY HORN KEPT GOING OFF. IT WENT OF ALL THE WAY HOME I HAD TO DISCONNECT THE BATTERY BECAUSE IT WOULDN'T STOP. EVEN AFTER IT WAS TURNED OFF AND PARKED.

11/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PGFB7AT1******
Summary

I'VE HAD MY TRUCK TWO YEARS AND I HAVE REPLACED THE STARTER 5 TIMES. I JUST REPLACED IT ON 11-11-18. TODAY IS 11-17-18 AND ITS GOING OUT AGAIN. I'VE HEARD THAT ALL THE 2009 AND 2010 ARE HAVING THE SAME PROBLEMS. AND THE REPAIR SHOPS DON'T KNOW WHATS GPING ON.

11/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV4AT******
Summary

VEHICLE DOES RANDOM NO START JUST CLICKS HAD STARTER REPLACED DID NOT FIX ISSUE. I READ ON INTERNET TELLS ME TO MOVE GEAR SELECTOR BACK AND FORTH OR JUST PUT IT IN NEUTRAL TO START UP. WHEN MY JOURNEY DOES NOT WANT TO START I HAVE TO PUT IT IN NEUTRAL AND IT STARTS RIGHT UP, ANOTHER ISSUE I JUST NOTICED IS THE WHEN TURN HEATER ON THE PASSENGER SIDE VENTS BLOW COOL AIR OTHER VENTS ARE HOT.

11/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN WOULD SOUND WITHOUT WARNING. THE CONTACT REMOVED THE FUSE, BUT THE FAILURE RECURRED ONCE THE FUSE WAS RE-INSTALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL THE DEALER. THE DEALER WAS NOT CALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

11/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

HORN GOES ON RANDOMLY. MOSTLY IN THE MIDDLE OF THE NIGHT. IT HAS SOUNDED WHILE DRIVING WITHOUT DRIVER PUSHING HORN PAD. I AM CONCERNED THAT IT MAY CAUSE A ROAD RAGE ISSUE IF IT GOES ON WHILE DRIVING. ALSO A CONCERN THAT IF IT GOES ON DURING THE NIGHT, THAT IT MAY BE PRESUMED TO BE AN ALARM AN CAUSE UNNECESSARY CALL FOR POLICE TO INVESTIGATE. THIS HAS BEEN GOING ON FOR MONTHS AND I HAD TOPULL FUSES TO STOP IT. MULTIPLE PEOPLE COMPLAINING ONLINE ABOUT THIS ISSUE WITH DODGE VEHICLES.

10/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

WHILE DRIVING MY DODGE JOURNEY THE HORN BEGAN TO BLOW EXTENSIVELY. I WAS NOT MANUALLY BLOWING THE HORN. THE HORN BEGAN TO BLOW ON IT'S OWN, THEN IT WOULD STOP FOR APPROXIMATELY 3 MINUTES, THEN START AGAIN. NEXT DAY, IT DID THE SAME BUT WITH DIFFERENT TIME INTERVALS. IT WAS BLOWING INTERMITTENTLY. WHEN I WAS HOME, WHILE THE CAR WAS PARKED AND LOCKED, THE HORN BEGAN TO BLOW AGAIN. I FINALLY HAD TO TAKE FUSES OUT. I'M NOW DRIVING WITHOUT A HORN, I CARRY A PURCHASED HORN IN THE CAR. ONLINE THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE AND MAKE OF CAR. THE FIX IS PRICEY! PEOPLE ARE NOT AWARE THAT THEY SHOULD COME TO THIS SITE TO INITIATE A RECALL SO THAT THE MANUFACTURER WILL AIDE US WITH REPAIR. PLEASE HELP US.

10/31/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

WHILE DRIVING THE HORN ON THE VEHICLE BLOWS FOR NO APPARENT REASON. WE REMOVED THE HORN FUSES AND IT DID STOP, BUT ONCE PUT BACK IN THE HORN BLOWS CONTINUOUSLY WHILE DRIVING.

10/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV3AT******
Summary

THE HORN GOES OFF ON IT'S OWN, AT ALL TIMES OF THE DAY AND NIGHT, WHETHER THE VEHICLE IS ON OR OFF. IT GOES OFF TO THE POINT WHERE THE FUSE HAS TO BE PULLED, WHICH HAS RESULTED IN A VEHICLE WITH AN INACTIVE HORN, CAUSING A HUGE SAFETY ISSUE

10/22/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

MY DODGE JOURNEY WILL LEAVE ME STRANDED, IN WHAT IT SEEMS, THE MOST INCONVENIENT TIMES. THIS ISSUE WILL HAPPEN AT LEAST TWICE A WEEK NOW. I WILL TURN THE IGNITION AND TRIED TO START THE CAR, BUT ALL I'LL GET IS A "CLICK" SOUND. SOMETIMES PUTTING THE CAR IN NEUTRAL WORKS, MOST OF THE TIME DOESN'T. SOMETIMES I CAN'T EVEN GET THE CAR OUT OF PARK, EVEN WHEN THE KEY IS INSERTED AND MOVED TO START. WHAT IT SEEMS TO WORK ALMOST EVERYTIME IS TO WAIT IT OUT. IT'S A HUGE WASTE OF TIME, BUT I'VE WAITED ANYWHERE FROM 18 MINUTES UP TO 1 HOUR AND 34 MINUTES. I'VE TAKEN THE SUV ON MULTIPLE OCCASIONS TO THE DEALERSHIP AND SPEND MORE THAN $2,000 IN APPARENT FIXES THAT DOESN'T DO ANYTHING. I'VE DONE RECALLS FOR THE IGNITION AND THE WIRE HARNESS, AS WELL AS REPLACING THE BATTERY (TWICE), STARTER (THREE TIMES) AND THE NEUTRAL SAFETY POSITION SWITCH (ONCE). CALLED DODGE ON MULTIPLE OCCASIONS, BUT THEIR RESPONSE IS THAT THEY DON'T KNOW WHAT'S CAUSING THIS PROBLEM AND THAT APPARENTLY THERE'S NOT ENOUGH COMPLAINTS ABOUT THIS ISSUE. THIS IS THE VEHICLE MY WIFE USES TO GO TO WORK AND TAKE THE KIDS AROUND. I'VE READ THAT SOME PEOPLE, THEIR VEHICLES, JUST STOPPED WORKING IN THE MIDDLE OF THE STREET WHILE THEY WERE DRIVING. SUPER UNSAFE AND DODGE DOESN'T WANT TO TAKE RESPONSIBILITY FOR THEIR MALFUNCTION.

10/18/2018
Components: STEERING,ENGINE
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST STEERING ABILITY. THE CONTACT STOPPED AND RESTARTED THE VEHICLE, AND THEN DROVE TO HER DESTINATION. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AGAIN ON OCTOBER 18, 2018. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

10/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

MY JOURNEY HAS EPISODES OF NOT STARTING. EVERYTHING ON THE DASH WILL COME ON BUT NOT START. I'VE HAD MULTIPLE STARTERS REPLACED AND SENSORS AND MORE AND NOTHING HAS FIXED THE ISSUE.

10/15/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

KEY CAN BE TURNED OFF, AND OUT, BUT WILL NOT KILL THE ENGINE, OR LIGHTS. IGNITION SWITCH MODULE REPLACEMENT THROUGH DEALER, AND REPROGRAMMING IS THE ONLY WAY TO FIX IT. SEEN A RECALL FOR THIS PROBLEM BUT DEALER TELLS ME MY CAR IS NOT ON THE LIST. I TURN MY CAR OFF PULL THE KEY OUT, AND I AM STILL ABLE TO DRIVE MY CAR AS IF THE KEY WAS IN IT.

10/11/2018
Components: AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN RANDOMLY SOUNDED. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS SHUT OFF AND THE KEY WAS REMOVED FROM THE IGNITION SWITCH. IN ADDITION, WHILE DRIVING, THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (DUNES AUTO, 2502 LOCUST STREET, STERLING, IL) WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 30,000.

10/10/2018
Components: ENGINE
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED JIM RIEHLS FRIENDLY CHRYSLER JEEP (32899 VAN DYKE AVE, WARREN, MI 48093, 877-677-9578) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: 57183868. THE FAILURE MILEAGE WAS 74,000.

10/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE HORN SOUNDED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MEMORIAL HIGHWAY CHEVROLET, INC. (814-467-4596, LOCATED AT 1 CHEVY DR, WINDBER, PA 15963) WHERE THE TECHNICIAN STATED THAT THE WARRANTY DID NOT COVER THE HORN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.

10/09/2018
Components: ENGINE
Incident Date: 05/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TAKATA RECALL SOMETIMES MY CAR WONT START OR IT WILL DIE OR WHEN IDLE GOING DOWN THE ROAD.SOMEDAYS WONT START OTHERS IT WILL. HA E HAD TO REPLACE THE PLASTIC T AND ALL THE FREAKING HOSES DUE TO WATER LEAK IN THE PAST. LOTS OF CONSUMERS ARE HAVING THE SAME PROBLEMS. IT'S A SAFTEY ISSUE LUCKY WHEN IT DIED GOING DOWN THE I COULD OF BEEN IN A BAD WRECK. PLEASE FIX THIS PROBLEM I HA E BEEN STRANDED BECAUSE IT WOULDNT START MY JOB REQUIRES ME TO TRAVEL. I LOVE DODGE BUT AT THIS POINT I'M READY TO STOP BUYING DODGE.

10/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

STARTING ISSUES

10/09/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOSS POWER. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT STATED THAT LIVONIA CHRYSLER JEEP (30777 PLYMOUTH RD, LIVONIA, MICHIGAN 48150) REPLACED THE VEHICLE BATTERY THREE TIMES AND THE STARTER WAS REPLACED TWICE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER; HOWEVER, THEY COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 65,803.

10/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

MY DODGE IS DOING THIS, DEALERSHIP WON'T FIX IT, MY VIN SHOWS NO RECALL. MY JOURNEY DOES THIS EXACTLY LIKE BELOW. NOW HAVE TO PULL OUT FUEL PUMP FUSE, DISCONNECT BATTERY JUST TO GET THE CAR TO SHUT OFF.......... 2010 JOURNEY IGNITION SWITCH MAY TURN OFF POSTED 2015-05-26 NHTSA HAS ASSIGNED THIS RECALL ID #14V373000. THERE ARE 722,705 VEHICLES AFFECTED. RECALL SUMMARY THIS DEFECT CAN AFFECT THE SAFE OPERATION OF THE AIRBAG SYSTEM. UNTIL THIS RECALL IS PERFORMED, CUSTOMERS SHOULD REMOVE ALL ITEMS FROM THEIR KEY RINGS, LEAVING ONLY THE IGNITION KEY. THE KEY FOB (IF APPLICABLE), SHOULD ALSO BE REMOVED FROM THE KEY RING. CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2009-2010 DODGE JOURNEY VEHICLES MANUFACTURED JUNE 29, 2007, TO JUNE 17, 2010, AND 2008-2010 DODGE GRAND CARAVAN AND CHRYSLER TOWN AND COUNTRY VEHICLES MANUFACTURED JANUARY 26, 2007, TO JUNE 17, 2010. ROAD CONDITIONS OR SOME OTHER JARRING EVENT MAY CAUSE THE IGNITION SWITCH TO MOVE OUT OF THE RUN POSITION, TURNING OFF THE ENGINE. THE PROBLEM IF THE IGNITION KEY INADVERTENTLY MOVES INTO THE OFF OR ACCESSORY POSITION, THE ENGINE WILL TURN OFF, WHICH WILL THEN DEPOWER VARIOUS KEY SAFETY SYSTEMS INCLUDING BUT NOT LIMITED TO AIR BAGS, POWER STEERING, AND POWER BRAKING. LOSS OF FUNCTIONALITY OF THESE SYSTEMS MAY INCREASE THE RISK OF CRASH AND/OR INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.

10/01/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

MY CAR HAS AN INTERMITTENT PROBLEM WITH STARTING. I HAVE ONLY HAD THIS VEHICLE FOR 6 WEEKS AND IT HAS FAILED TO START ON MANY DIFFERENT OCCASSIONS. I HAVE HAD IT TOWED TO THE DEALERSHIP TWO SEPARATE TIMES AND THEY TELL ME THEY DON'T KNOW WHAT'S WRONG WITH IT. I FIGURED OUT THAT WHEN MY CAR WON'T START, WHILE IN PARK, I CAN TURN THE KEY TO THE ON POSITION AND MOVE THE SHIFTER INTO NEUTRAL. IT STARTS AT THIS POINT. EACH TIME THAT MY VEHICLE HAS FAILED TO START, IT HAS BEEN IN PARK IN MY DRIVEWAY, ON A SLIGHT INCLINE.

09/30/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

IT STARTED WITH A WINDOW NOT GOING UP, THEN THE ELECTRICAL WIRES TO THE FRONT LEFT HEADLIGGT BURNED OUT AND MELTED THE BULB CONNECTOR. BULB CONNECTOR WAS REPLACED AND IT HAPPENED AGAIN. KEYLESS ENTRY FOBS STOPPED WORKING, BATTERIES WERE CHANGED AND FOBS WERE TESTED BUT THEY STILL DON'T WORK. ALARM GOES OFF AT RANDOM TIMES AND TAKES US STARTING AND MOVING THE CAR 50 FEET TO TURN IT OFF. THE OTHER NIGHT THE CAR HORN WENT OFF IN THE MIDDLE OF THE NIGHT RANDOMLY, ABOUT 12 TIMES. NOW THE HORNNIS GOING OFF AS WE DRIVE FOR NO REASON. THIS CAR CKEARLY HAS ELECTRICAL ISSUES. ELECTRICAL PARTS KEEP BURNING OUT CAUSING ME TO CHANGE THEM FOR REINSPECTION TIME BY THE STATE.

09/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

IT STARTED WITH CAR ALARM GOING OFF AT RANDOM TIMES, THEN WINDOWS NOT WORKING CORRECTLY AND EVENTUALLY LANDED ON RELAYS FIRING ALL NIGHT LONG AND DEAD BATTERY EVERY DAY. THE CAR HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES WITH NO FIX, SO I REPLACED THE BATTERY, ECM, KEYS, TIPM TO NO AVAIL. THERE ARE SO MANY PEOPLE ON THE INTERNET WITH THIS SAME ISSUE, BUT NO CLEAR FIXES OUT THERE. IT HAS RENDERED THE CAR COMPLETELY UNUSEABLE AND UNSAFE.

09/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

ABOUT A WEEK AGO MY HORN STARTED GOING OFF WHILE I WAS DRIVING TO WORK IN THE MORNING IT WAS SO OUT OF THE BLUE THAT I DIDN'T EVEN REALIZE IT WAS ME RIGHT AWAY, I WAS ABLE TO PULL OF THE ROAD, TAPPED THE HORN A COUPLE OF TIMES THINKING IT MIGHT HAVE JUST GOT STUCK AFTER A COUPLE MINUTES IT JUST STOPPED I THOUGHT IT WAS JUST A ONE TIME FREAK INCIDENT SO I PAID IT NO MIND UNTIL 4AM THIS MORNING WHILE IT WAS PARKED IN THE DRIVEWAY ONCE AGAIN MY HORN JUST START GOING AGAIN FOR LIKE 3 OR 4 MINUTES THEN IT WOULD STOPPED AND START AGAIN IT DID THIS ABOUT 4 TIMES WAKING MY NEIGHBORS. WHEN THE SUN CAME UP I WAS FINALLY ABLE TO FIGURE OUT WHICH FUSES TO PULL TO DISCONNECT THE HORN AND WHILE SEARCHING TO FIND THIS OUT I SAW THAT MANY OTHER DODGE JOURNEY OWNERS HAVE HAD THE SAME PROBLEM. THERE NEED TO BE SOME KIND OF RECALL I CAN'T DRIVE WITHOUT A HORN THATS A SAFETY HAZARD BUT WITH THE WORLD WE LIVE IN NOW I ALSO CAN'T HAVE A HORN JUST GOING OFF AT ANY TIME IN TRAFFIC SOME PEOPLE MIGHT THINK YOU ARE BLOWING AT THEM. THIS IS A ISSUE DODGE NEEDS TO ADDRESS AND FIX.

09/22/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

WHILE DRIVING ON INTERSTATE 5 AND SOME CITY STREETS THE IGNITION WILL TURN OFF AFTER HITTING SMALL BUMPS. IGNITION DOES RESTART BY ITSELF WHILE DRIVING DOWN THE ROAD.

09/20/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PUSH TO START IGNITION SWITCH FAILED TO START THE VEHICLE AND AN ABNORMAL CLICKING NOISE WAS PRESENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,500.

09/18/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE WINDOWS INDEPENDENTLY ROLLED UP AND DOWN, THE HORN ACTIVATED INDEPENDENTLY, AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE BATTERY WAS REPLACED TWICE; HOWEVER, THE FAILURE WAS ONGOING. JT'S DODGELAND AND FIAT OF COLUMBIA (190 GREYSTONE BLVD, COLUMBIA, SC 29210, (803) 832-1255) WAS CONTACTED, BUT THE CONTACT DECIDED NOT TO HAVE THE VEHICLE DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,999.

09/18/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY CAR WON'T START INTERMITTENTLY AND OFTEN DIES AND OFTEN IN A DANGEROUS INTERSECTION. I HAVE MY GRANDCHILDREN WITH ME AND IT IS VERY DANGEROUS WHEN THE CARE SUDDENLY DIES WITH NO WARNING IN THE MIDDLE OF AN INTERSECTION. ALSO, I CAN TURN THE CAR OFF AND IT MAY OR MAY NOT START, THEN SUDDENNESS FOR NO REASON STARTS. THIS CONCERNS ME AS I LIVE IN AUSTIN TEXAS AND I AM CONCERNED ABOUT BEING ON A TOLL OR FREEWAY AND HAVING AN ACCIDENT BECAUSE THE CARE SUDDENLY DIES. WE HAVE CHECKED EVERYTHING AND ACCORDING TO THE HUNDREDS OF FORUMS THE TIPM IS THE PROBLEM, BUT DODGE REFUSES TO FIX OR RECALL THIS PROBLEM EVEN THOUGH IT IS HAPPENING TO SO MANY FOLKS. THESE CARS ARE OFTEN USED TO HAUL CHILDREN AROUND AND MY CONCERN IS THAT ONE DAY SOON SOMEONE IS GOING TO BE KILLED DUE TO THIS PROBLEM.

09/16/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

WHEN TRYING TO START VEHICLE WHEN I TURN KEY OVER TO START VEHICLE WILL MAKE A CLICKING SOUND BUT DOES NOT START ALSO HAD TO REMOVE FUSES FOR HORN BECAUSE HORN WOULD RANDOMLY GO OFF EVEN WHEN VEHICLE WAS NOT RUNNING OR HORN BUTTON WAS NOT PUSHED. THIS PROBLEM HAS HAPPENED CONSISTENTLY SINCE 2014. IT HAS BEEN IN THE SHOP AROUND 10 TIMES BUT THE PROBLEM IS NEVER RESOLVED.

09/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV3AT******
Summary

HORN HAS BEEN GOING OFF RANDOMLY. IT HAS GONE OFF WHILE SITTING, LOCKED AND UNLOCKED, PARKED IN THE DRIVEWAY AS WELL AS IN THE GARAGE. IT HAS GONE OFF IN ALL TYPES OF WEATHER, HOT, COLD AND RAIN OR SHINE. IT HAS ALSO GONE OFF WHILE DRIVING. I HAVE LOOK FOR AND NOT SEEN ANY LIGHTS OR INDICATORS FLASHING OR GOING OFF WHILE THE HORN WAS HONKING AND HAVE ONLY BEEN ABLE TO STOP IT BY REMOVING THE FUSES. I REINSTALL THE FUSES AND IT MAY GO A DAY, A WEEK OR MORE BEFORE IT DOES IT AGAIN. SAM LEMAN CHRYSLER JEEP RAM FIAT MORTON HAS BEEN VERY HELPFUL IN TRYING TO REPAIR THIS ISSUE BUT IT IS GETTING VERY COSTLY. RECENTLY TRIED TO ALLOW A RELATIVE TO TAKE A DRIVING TEST TO OBTAIN THEIR DRIVERS LICENSE BUT THE CAR WILL NOT PASS THE SAFETY INSPECTION WITHOUT A HORN. DRIVING WITHOUT A HORN IS A SAFETY ISSUE AND IS AN ISSUE ON NUMEROUS CHRYSLER CARS AND IN MY OPINION CHRYSLER NEEDS TO RESOLVE THIS ISSUE. AT THIS TIME I PUT THE FUSES IN WHEN WE DRIVE IT HOPING THE HORN WILL NOT GO OFF WHILE DRIVING AND THEN REMOVE THE FUSES WHEN WE PARK IT.

09/04/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

'TAKATA RECALL' WHEN I PUT MY KEY IN AND TRY TO TURN OVER MY VEHICLE IT WILL NOT START. IT APPEARS THAT THE IGNITION SWITCH IS MALFUNCTIONING . AND I'VE BEEN STUCK ON THE SIDE OF THE ROAD WITH TWO KIDS AND IT'S BEEN HAPPENING FOR MONTHS AND NOW I'M STUCK ON THE SIDE OF THE ROAD, BECAUSE NORMALLY IT WOULD TURN OVER AFTER A FEW TRIES BUT NOW IT WON'T TURN AT ALL

08/24/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WAS SOUNDING WITHOUT BEING PRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.

08/23/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

CAR INTERMITTENTLY WILL NOT START NO ERROR CODE COMES UP. DEALERSHIP HAS REPLACED THE BATTERY, ALTERNATOR, AND STARTER AND THE ISSUE IS STILL HAPPENING. I'VE TAKEN IT TO SEVERAL MECHANICS AND THEY ARE UNABLE TO RESOLVE. WHEN TRYING TO START THE CAR IT ONLY CLICKS AND WON'T START. THIS IS WHEN VEHICLE IS STATIONARY AND ITS BEEN GOING ON FOR MONTHS.

08/22/2018
Components: ENGINE
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

CAR SHUTS OFF IN THE MIDDLE OF DRIVING. POWER STEERING AND BREAKS GO OUT. VERY DANGEROUS, WITHOUT ANY WARNING THE CAR JUST TURNS OFF. IT HAS HAPPENED AT ALL DIFFERENT SPEEDS, WHILE TURNING, WHILE GOING UP HILL, WHILE GOING DOWN HILL. SEEMS TO BE THE IGNITION. THERE IS A RECALL FOR THIS BUT IT FOR SOME REASON DOES NOT APPLY TO MY VIN AND I CANT UNDERSTAND WHY. I NEED TO HAVE THIS FIXED IMMEDIATELY, WHY IS MY CAR NOT ON THIS RECALL?

08/17/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV4AT******
Summary

DEFECTIVE TIPM MANY VEHICLES DODGE/CHRYSLER HAVE BEEN RECALLED, THE MAJORITY FROM 2007-2015. JOURNEYS WERE NOT INCLUDED, BUT ACCORDING TO THE INCREDIBLE NUMBER OF COMPLAINTS I FEEL THEY SHOULD HAVE BEEN. THIS EFFECTS EVERYTHING AND MY CAR LOSES POWER WHILE DRIVING DOWN THE ROAD. IT WILL BE MUCH CHEAPER FOR DODGE TO FIX IT THEN TO GET THE LAWSUIT WHEN MY AIRBAG DOESN'T DEPLOY OR I AM IN AN ACCIDENT.

08/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

THE CAR TURNS OFF IN THE MIDDLE OF DRIVING, ONE TIME I WAS STOPPED AT A RED LIGHT SECOND TIME MAKING A RIGHT TURN. LOSE POWER STEERING CAN'T TURN THE WHEEL THIS HAS HAPPENED TWICE NOW IN THE LAST TWO MONTHS. THIS IS VERY DANGEROUS. NO WARNING NO INDICATORS COME ON. FEEL VERY UNSAFE!

08/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE HORN BEEPS AT RANDOM TIMES WHEN IM NOT DRIVING AND EVEN WHILE DRIVING. MY WINDOWS COME DOWN ON THEIR OWN AT RANDOM TIMES AND SOMETIMES IT WONT START.

08/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

MY RIGHT SIDE DOOR LATCHES ARE RATCHETING AND WILL NOT LOCK OR UNLOCK PROPERLY EITHER WHEN USING THE REMOTE OR PRESSING THE DOOR LOCK SWITCH.

08/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

MY VEHICLE'S HORN SOUNDS INTERMITTENTLY WHILE STATIONARY, IN MOTION AND WHETHER THE ENGINE IS RUNNING OR NOT. IT SOUNDS ON CITY STREETS AS WELL AS HIGHWAYS. I HAD MY VEHICLE IN THE DEALERSHIP SEVICE 4 TIMES FOR THIS ISSUE. A REPAIR WAS ATTEMPTED TO CHANGE THE FUSEBOX BUT THAT DIDN'T RESOLVE THE ISSUE. I TOOK IT BACK TO THE DEALERSHIP AFTER THE FAILED REPAIR AND I WAS TOLD THEY COULDN'T RECREATE THE ISSUE SO THERE WAS NO SERVICE THEY COULD PROVIDE. THE BLOWING HAS CREATED INCIDENTS OF ROAD RAGE WHILE I WAS DRIVING AND ON A SEPARATE INCIDENT STARTLED A DRIVER WHO WAS WAITING FOR PEDESTRIAN TO CROSS THE STREET CAUSING THEM TO ALMOST HIT THE PEDESTRIAN BECAUSE MY CAR STRARTED BLOWING VIOLENTLY AT THEM. THIS ISSUE IS A RISK TO MY AND MY FAMILY'S SAFETY. I CONTACTED CHRYSLER SERVICE CENTER AND WAS ALSO TOLD THE DEALERSHIP HAD TO BE ABLE TO RECREATE THE ISSUE. IT'S A TIMING ISSUE AND THE VEHCLIE'S MALFUNCTION IS UNPREDICTABLE. I NEED HELP RESOLVING THIS SAFETY HAZZARD. I HAVE BEEN TOLD THAT WARPED CLOCK SPRINGS MAY BE THE ISSUE BUT IT IS UNKNOWN TO ME.

07/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY 2010 DODGE JORUNEYS HORN GOES OFF ALL ON ITS OWN. WHEN ITS PARKED, IN THE MIDDLE OF THE NIGHT AND ALSO WHEN I AM DRIVING. SOMETIMES IT WILL GO ON FOR A FEW MINUTES TO WHERE I HAVE TO PULL THE FUSES TO GET IT TO STOP. ALSO THE CAR WONT ALWAYS START, I HAVE TO PUSH THE BRAKE AND PUT IT IN N IN ORDER TO GET IT TO START. THERE ARE TIMES JM AT A REDLIGHT OR IN TRAFFIC AND IT WILL JUST SHUT OFF AND NOT TURN BACK ON. IT CLICKS BUT WILL NOT START. SOMETIMES IT TAKES MULTIPLE TIMES TO GET IT TO START. IVE TAKEN IT TO THE SHOP TO TRY TO GET ALL THIS FIXED AND THEY CANT SEEM TO FIND THE CAUSE OF EAITHER PROBLEM. ITS EMBARASSING WHEN YOUR DRIVING DOWN THE ROAD AND YOUR HORN STARTS BEEPING AND PEOPLE IN FRONT OF YOU START GETTING MAD. ALSO DANGEROUS WHEN IT JUST SHUTS OFF AND WONT START BACK UP.

07/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

MY 2010 DODGE JOURNEY SXT IS EXPERIENCING MAJOR ELECTRICAL PROBLEMS DUE TO THE HORN HONKING ON IT'S OWN AS IF IT WERE POSSESSED! IT OCCURS WHILE DRIVING AS WELL AS WHEN PARKED OVERNIGHT. I HAD IT SERVICED SEVERAL MONTHS AGO WHEN PROBLEM STARTED AND DEALER CHANGED CLOCK SPRING STATING IT WAS FIXED. WELL THE PROBLEM REOCCURED AND NOW IT HAS DRAINED THE BATTERY COMPLETELY DEAD SEVERAL TIME TO THE POINT OF NEEDING A NEW BATTERY. AFTER JUMP STARTING CAR AND LEAVING IT IDLE FOR 30 MIN. TO CHARGE SYSTEM I TRIED TO DRIVE IT IN FOR SERVICE BUT THE CAR WOULDN'T SHIFT CORRECTLY, MAKING IT IMPOSSIBLE TO DRIVE TO SERVICE STATION. THIS IS A DANGEROUS PROBLEM THAT I HAVE NEVER EXPERIENCED WITH ANY OTHER VEHICLE I'VE OWNED. THIS IS ALSO A COMMON OCCURRENCE AMONG THOUSANDS OF DODGE JOURNEY OWNERS FOUND ON INTERNET TECH ASSIST SIGHTS. THE DODGE MANUFACTURER SERVICE REP. ADVISED ME TO FILE A COMPLAINT DUE TO EXTENDED COVERAGE BEING OUT OF DATE. PLEASE ADVISE ON WHAT MY LEGAL OPTIONS ARE HERE IN NEW YORK.

07/25/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

HORN GOES OFF INTERMITTENTLY WHEN DRIVING. ALSO HAVE ISSUE WITH KEY/REMOTE IF THE UNLOCK DOOR BUTTON IS HIT TO MANY TIME THE WINDOWS WILL ROLL DOWN.

07/25/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

RANDOM CRANKING ISSUE. HAS LEFT ME STRANDED SEVERAL TIMES. IT WILL CRANK AND MOVE AND AFTER I PARK SOMEWHERE AND SHUT THE VEHICLE OFF THE NEXT TIME I GET READY TO GO SOMEWHERE IT WILL NOT CRANK. STARTER, IGNITION, BATTERY, BATTERY CABLES, ALTERNATOR HAVE BEEN REPLACED. I HAVE ALSO TAKEN THE KEY TO LOCKSMITH TO MAKE SURE IT HASN'T LOST PROGRAMMING. DEALERSHIP SAYS IT CANNOT DUPLICATE PROBLEM. IT HAS LEFT ME STRANDED 18 TIMES THIS MONTH ALONE. IT RANDOMLY WILL NOT CRANK WHEN YOU TURN THE KEY. WHETHER IN MY GARAGE OR AT THE GROCERY STORE. IT WON'T RESTART UNTIL THE NEXT DAY. THIS HAS HAPPENED FOR ABOUT 2 YEARS NOW. I HAVE READ SEVERAL POSTS ON REPAIR FORUMS WHERE PEOPLE ARE HAVING THE SAME ISSUE WITH NO REMEDY FROM THE MANUFACTURE. PLEASE HELP!

07/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

HAVE HAD INTERMITTENT STARTING ISSUES AS I HAVE FOUND DO MANY OTHER OWNERS OF THIS VEHICLE. TURN KEY FOB AND NO START. STARTER AND BATTERY HAVE BEEN CHANGED. MANY SIMILAR COMPLAINTS ONLINE. I WAS TOLD BY MECHANIC UNTIL IT IS NO START AT ALL, DEALER ABLE TO DUPLICATED OR CHECK ENGINE LIGHT ILLUMINATES FOR CODE NOTHING THEY CAN BE DONE. BEEN DEALING WITH THIS ISSUE INTERMITTENTLY FOR 3 YEARS.

07/12/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

HORN STARTS SOUNDING WHEN CAR IS PARKED IN THE GARAGE AND ENGINE IS OFF. THIS HAS HAPPENED 3 OR MORE TIMES OVER THE LAST 2 WEEKS.

07/08/2018
Components: AIR BAGS
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FB8AT******
Summary

EN EL TABLERO SE ENCIENDE LA LUZ DE BOLSA DE AIRE DURANTE LA CONDUCCIN DEL VEHCULO

07/08/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

ON HOT DAYS CAR BEGAN LEAKING AUTOMATIC TRANSMISSION FLUID FROM ASSUMED VENT ON TOP OF CABLE SHIFTER LINKAGE. CAR WAS SITTING AND NOT DRIVEN IN A APPROXIMATELY 3 DAYS AND WAS POSITIONED IN A FORWARD INCLINE. DIP STICK SHOWED HIGH ON THE FILL TUBE ABOVE HASH MARKS. ALSO HORN BLARING WITHOUT TOUCHING. REGARDLESS IF SOMEONE IS IN THE CAR OR NOT. THE HORN WILL GO OFF ALL TIMES OF DAY OR NIGHT. IT IS A HONK. HONK....HOOOOOONK.....HOOOOOOOONK. BEST WAY TO DESCRIBE IT IS SOMEONE IS ANGRY OR AN EMERGENCY IS TAKING PLACE AND OTHER DRIVERS NEED TO MOVE. IT IS RANDOM ON WHEN THIS WILL HAPPEN

07/04/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

CAME OUT FROM THE STORE AND TRIED TO START MY CAR AND IT WOULDN'T START. THE ENGINE WON'T EVEN CRANK. IT IS APPARENTLY A KNOWN ISSUE THAT THE MANUFACTURER REFUSES TO DO A RECALL FOR.

06/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

ON NUMEROUS OCCASIONS, THIS CAR WILL NOT START. WHEN TURNING THE KEY IT WILL CLICK BUT NOT TURN OVER. I HAVE HAD IF INTO THE MECHANICS SEVERAL TIMES, THEY HAVE TESTED THE STARTER, HAD THE SPARK PLUGS CHANGED, INCLUDING THE WIRES. STILL INTERMITTENTLY WILL NOT START. ESPECIALLY IF IT'S HOT OUT OR CAR IS HOT. SOME TIMES IT TAKES MULTIPLE TURNS OF THE FOB TO TURN OVER ENGINE. I HAVE READ CAR GURUS FORUMS AND HUNDREDS COMPLAIN OF THIS SAME ISSUE. IT DOES SOMETIMES START IF YOU DEPRESS BRAKE PEDAL THEN PUT IT IN NEUTRAL POSITION THEN TURN KEY AND IT WILL START. THIS HAS BEEN GOING ON NOW FOR ABOUT 2 YRS AND NO MECHANIC CAN SEEM TO FIGURE OUT THE ISSUE. I HAD SHUT MY VEHICLE OFF THE OTHER DAY WHILE WAITING FOR A LONG TRAIN TO PASS AT A CROSSING, AS SOON AS THE TRAIN PASSED AND WAS ABLE TO CROSS OVER TRACKS, THE DODGE JOURNEY WOULD NOT RESTART, WAS ALMOST REAR ENDED FROM CARS BEHIND ME. TOOK MULTIPLE ATTEMPTS TO START THIS VEHICLE. THERE IS CLEARLY AN OUTSTANDING IGNITION ISSUE WITH THIS VEHICLE. WHEN I CONTACTED DODGE DEALERSHIP THEY ALSO WERE AWARE OF THIS INTERMITTENT ISSUE BUT HAD NO SOLUTION. SOMEONE NEEDS TO LOOK AT THIS ISSUE AS A SERIOUS PROBLEM. A REAR END COLLISION CAN CAUSE AIRBAGS TO DEPLOY AS WELL CAUSING INJURIES, ALL BECAUSE YOUR CAR WON'T RESTART IF YOU TURN IGNITION OFF DUE TO TRAFFIC DELAYS OR TRAIN CROSSINGS.

06/26/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

THE HORN BLOWS BY ITSELF, WHILE DRIVING AND WHILE SITTING IN THE GARAGE UNOCCUPIED. IT HAS SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC AND I HAD TO PUT IT IN NEUTRAL TO RESTART IT. THE AUR BAG LIGHT HAS COME ON AND APPARENTLY IN THE WORDS OF MY MECHANIC "I CAN'T FIND ANYTHING WRONG WITH IT". THE AIR AND HEAT STOPPED WORKING IN THE BACK OF THE VEHICLE LAST YEAR. THE CHECK ENGINE LIGHT GOES ON AND OFF. I'VE HAD IT TOWED TO THE SHOP TWICE BECAUSE IT WOULD NOT START, JUST TO BE TOLD IT CRANKED RIGHT UP ONCE AT THE SHOP AND AGAIN "I CAN'T FIND ANYTHING WRONG WITH IT". IT DOESN'T ACCELERATE LIKE IT'S SUPPOSED TO WHEN TAKING OFF, JERKS AND LAGS, AND ONCE ACCELERATED IT CONTINUES TO JERK AND LAG.

06/23/2018
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

THE REAR ARMS ON THE TIRE WHEELS BENT IN CAUSING THE TIRES TO GO COMPLETELY WORE DOWN ON THE INSIDES. IT WAS HARD TO SEE BECAUSE THE MIDDLE AND OUTSIDE WERE FINE. IT COST $457.00 TO REPAIR THE GARAGE SAID THIS WAS COMMON. I HAVE THEREPAIR RECORDS I DON'T KNOW HOE TO SEND ONLINE . IF THE TIRES HAD BLOWN IT COULD HAVE BEEN REALLY BAD AS I DRIVE 80 MILES ROUND TRIP A DAY TO WORK. HAVE'NT FIXED BRAKES YET BUT THE ROTORS ARE SHAKING WHEN I HIT THE BRAKES

06/15/2018
Components: STEERING,ENGINE
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STATIONARY. THE VEHICLE WAS SHIFTED INTO NEUTRAL AND RESTARTED. THE VEHICLE WAS TAKEN TO UFTRING CHRYSLER DODGE JEEP RAM (140 RADIO CITY DR., PEKIN, IL 61554, 309-382-1000) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING COOLANT NEEDED TO BE ORDERED AND REPLACED. THE DEALER AND MANUFACTURER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

06/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE OPERATING THE VEHICLE, THE HORN ERRONEOUSLY ACTIVATED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND WOULD RANDOMLY OCCUR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

06/14/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

HORN RANDOMLY HONKS (WHILE IN MOTION AND WHILE PARKED TURNED OFF), DOORS LOCK/UNLOCK RANDOMLY (WHILE PARKED) AND THE HEADLIGHTS AND FLASHERS GO ON AND OFF (WHILE PARKED). I PULLED THE FUSE FROM THE HORN SO THAT IT DOESN'T HONK WHILE DRIVING DOWN THE ROAD OR BEING PARKED IN MY GARAGE OVERNIGHT. RECENTLY I HAVE REPLACED THE ALTERNATOR AND BATTERY AND THE VEHICLE WILL NOT START IN THE MORNING AFTER SITTING ALL NIGHT LONG. I DRIVE THE VEHICLE TO WORK PARK IT AND WHEN I GET READY TO LEAVE THE OFFICE FOR THE DAY THE VEHICLE IS DEAD ONCE AGAIN. SOMETHING IS DRAINING THE BATTERY...WE HAVE NOTHING PLUGGED INTO ANY OUTLETS OR CIGARETTE LIGHTERS INSIDE THE VEHICLE. EVEN DOUBLE CHECKED THAT ALL INTERIOR LIGHTS ARE OFF.

06/14/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

CAR CONTINUOUSLY HONKS ON ITS OWN. WHILE DRIVING AND WHILE OFF

06/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1HGES15515L******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 131,976.

06/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

THE CAR RANDOMLY HONKS ON IT'S OWN DURING DRIVING AND PARKED ON THE SIDE OF THE STREET.

06/11/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

1ST THING WAS THE HORN, RANDOMLY HONKING AT ALL HOURS OF THE DAY OF NIGHT. IT HAD STOPPED.... FOR NOW.... BUT NOW MY CAR IS NOT STARTING. FOR SOME REASON IT WON'T TURN OVER, I CAN TURN KEY TO LET IT DO IT'S EMISSION TEST BEFORE STARTING THEN TURNING KEY TO START, IT JUST CLICKS AND DOESN'T START. CAR HAS DONE IT AT GROCERY STORE, DAYCARE, WORK, EVEN SHUT OFF BY ITSELF WHILE STOPPED AT A RED LIGHT.

06/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY CAR SHUTTING OFF ON ME OR WONT START FOR OVER 6 MONTHS I HAVE BEEN TAKING MY CAR TO THE DEALERSHIP OVER AND OVER AGAIN FOR THE SAME PROBLEM BUT THEY ARE TELLING ME ITS DIFFERENT ISSUES WHEN I HAVE TO KEEP BRINGING IT BACK TO THEM FOR THE SAME THING OVER AND OVER AGAIN I HAVE SPENT OVER 1000 EACH TIME I HAVE HAD TO FIX MY CAR AND THEY ARE NOT STILL FIXING THE PROBLEM BECAUSE THE CAR IS STILL SHUTTING OFF OR WONT START AT ALL

06/05/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED. THE CONTACT HAD TO WAIT A WHILE BEFORE THE VEHICLE WOULD FUNCTION NORMALLY. IN ADDITION, WHEN UNLOCKING THE VEHICLE, THE ALARM WOULD SOUND UNTIL THE ENGINE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

05/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN WOULD INADVERTENTLY AND UNCONTROLLABLY ACTIVATE. THE CONTACT STATED THAT A FUSE WAS REMOVED TO DISABLE THE HORN. THE VEHICLE WAS TAKEN TO SUMTER CHRYSLER (2662 BROAD STREET, SUMTER, SC 29150), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

05/31/2018
Components: ENGINE
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE STALLED. UPON PURCHASING THE VEHICLE 30 DAYS AGO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT RESTARTED THE VEHICLE AND IT OPERATED NORMALLY. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED AT LEAST TWICE A DAY FOR THE PAST 30 DAYS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

05/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV9AT******
Summary

TAKATA RECALL- I HAVE BEEN HAVING A PROBLEM FOR AWHILE WITH MY VEHICLE. THE BATTERY WILL JUST RANDOMLY GO DEAD. I CAN JUMP IT OFF AND WILL IMMEDIATELY START UP. I HAVE HAD THE BATTERY AN ALTERNATOR CHECKED AND THEY ARE FINE. IT WILL RUN JUST FINE FOR A FEW DAYS AND THE IT WILL GO DEAD AGAIN. I HAVE HAD IT TO THE DEALERSHIP WITH THIS PROBLEM AND THEY CAN NOT DIND THE PROBLEM. THIS HAS BEEN VERY FRUSTRATING SINCE I FIND MYSELF STRANDED QUITE OFTEN. I HAVE MADE ANOTHER APPT. WITH THE DEALERSHIP AND I AM HOPING THAT THEY CAN FIND THE PROBLEM THIS TIME.

05/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

HORN/ALARM GOES OFF RANDOMLY AND INTERMITTENTLY. NO PATTERN TO THE BEEPING. NOTHING CAUSES IT- HAPPENS WHILE THE CAR IS LOCKED, UNLOCKED, PARKED, DRIVING. CANNOT BE REPLICATED AT THE DEALER. HAD TO PULL THE FUSES, NOW I HAVE NO HORN. HAS BEEN HAPPENING FOR SEVERAL YEARS. MULTIPLE TRIPS TO THE DEALERSHIP WITH NO RESOLUTION.

05/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE BATTERY CABLE MALFUNCTIONED. THE CONTACT STATED THAT THE BATTERY CABLE BECAME SO HOT THAT IT BEGAN TO EMIT SMOKE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

05/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TAKATA RECALL RANDOMLY HONKS WHILE VEHICLE IS OFF AND WHILE THE VEHICLE IS BEING DRIVEN. ISSUE HAS BEEN EVERYDAY FOR A WEEK NOW. VEHICLE HAS APPROX. 49,000 MILES. IT HAS RANDOMLY HONKED ON CITY STREETS AS WELL AS HIGHWAYS.

05/19/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I HAVE A 2010 DODGE JOURNEY AND THE TRANSMISSION HAS BEEN SLIPPING OUT OF GEAR SINCE I HAVE HAD THE CAR THE CAR HAS BEEN IN AND OUT OF THE SHOP SINCE I'VE HAD THE VEHICLE AND NOW I'M SITTING ON THE SIDE OF A ROAD CAUSE THE TRANSMISSION WENT OUT EVEN THOUGH I HAVE SERVICED THE TRANSMISSION AND EVERYTHING TO THIS CAR

05/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS STATIONARY, THE IGNITION SWITCH DELAYED TO START THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

05/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

MY HORN BEEPS WHEN EVER IT WANTS TOO, IN THE DRIVEWAY, DRIVING DOWN THE ROAD, ANYTIME IT WANTS TOO. NO ONE CAN FIND ANYTHING WRONG WITH IT YET I AM GOING TO GET KILLED ONE DAY WHEN IT BEEPS AT THE WRONG PERSON IN TRAFFIC.

05/02/2018
Components: AIR BAGS
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

I BOUGHT THIS VEHICLE FROM SOMEONE AND THEN I SEEN THERE WAS RECALL ON SOME OF THESE MODELS I DID REALIZE THAT MY PASSENGER AIR BAG DOESN'T SEEM TO WORK WHEN SOMEONE IS IN PASSENGER SEAT IT DOES NOT REGISTER SOMEONE IS SITTING THERE AND IT DOES NOT DING FOR THEM TO PUT ON SEAT BELT I AM CONCERNED MY AIR BAG MAY NOT WORK PROPERLY. I PUT THE DATE FOR AROUND WHEN VEHICLE WAS PURCHASED

04/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2018
Crash: No
Fire: No
Summary

CAR WILL NOT START MAKES CLICKING SOUND HAVE TO PUT IT IN NEUTRAL

04/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

HORN BEGAN TO RANDOMLY HONK WHILE OFF, UNOCCUPIED. CONTINUED TO RANDOMLY HONK WHEN DRIVEN ALSO.

04/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING, THE VEHICLE LIGHTING, HORN, AND ALARM ENGAGED INDEPENDENTLY. THE FAILURES WERE EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO TWO UNKNOWN DEALERS FOR DIAGNOSTIC TESTING, BUT AN ELECTRICAL FAILURE CODE WAS UNABLE TO BE PRODUCED. THE CONTACT REPLACED THE BATTERY HIMSELF IN AN ATTEMPT TO CORRECT THE FAILURE; HOWEVER, IT WAS NOT CORRECTED. THE CONTACT RECENTLY TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FAILURE IN THE STEERING WHEEL IGNITION AREA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 48,000.

04/18/2018
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

POWER STEERING MAKES A WHINNING SOUND WHEN STARTING THE SUV. THE AIRBAG LIGHT WILL NOT TURN OFF AND THE ENGINE LIGHT IS ON DUE TO ELECTRICAL ISSUES. MY IGNITION ALSO SLIPS WHILE DRIVING.

04/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

VEHICLE WOULD NOT START AFTER IT WAS RUNNING FOR 20 MIN. HAD INTERIOR LIGHTS, HORN, WIPERS BUT NO START. ALSO HAPPENED WHEN OUT FOR 1/2 DAY AND BACKED INTO DRIVEWAY TO EMPTY CAR, WENT TO START CAR TO MOVE IT, WOULDN'T START. OUTSIDE TEMPS WERE IN THE 80'S. CALLED FOR JUMP FROM STATEWIDE ROAD SERVICE (DID NOT START) CALLED AAA SERVICE (GOT TO START AFTER 5 TRIES) COOL TEMPS ON SUNDAY CAR STARTED. TOOK TO ROBIN FORD WHERE IT WAS PURCHASED. VEHICLE WAS PARKED IN MY DRIVEWAY.

04/13/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I HAVE A 2010 DODGE JOURNEY 81,000 MILES & HAD IT ABOUT 1 YEAR. OVER THE PAST 6 MONTHS I HAVE BOUGHT 6 BATTERIES BECAUSE MY CAR WOULD FAIL TO START. MY FRONT WIPERS WOULD RANDOMLY MOVE WHEN THE CARE WAS PARKED AND NO ONE IN IT THEN MY BACK WIPERS WOULD DO THE SAME. THE DODGE RAM LIGHT ON MY DASHBOARD WOULD COME ON RANDOMLY WHEN THE CARE WAS PARKED AND KEY WAS NOT IN THE IGNITION. FINALLY TOOK IT TO THE DODGE DEALERSHIP IN FEB, THEY REPLACED THE BATTERY, KEPT THE CARE FOR OVER A WEEK, CALLED ME AND STATED THAT THE CAR HAD A BATTERY DRAINAGE PROBLEM BUT WHEN ON THE DIAGNOSTIC TEST, THE PROBLEM WOULDN'T SHOW ITS FACE LONG ENOUGH FOR THE MECHANIC TO TRACK DOWN THE PROBLEM. THEY ALSO STATED THE REASON MY HORN DIDN'T WORK WAS BECAUSE SOMEONE TOOK OUT THE FUSE. WHEN THEY PUT THE FUSE BACK IN, MY HORN WOULD RANDOMLY GO OFF NO MATTER IF IT WAS PARKED OR IF I WAS DRIVING IT. I TOOK THE CAR BACK HOME AND SURE ENOUGH, LESS THAN A WEEK LATER, SAME ISSUE. THEY KEPT THE CAR FOR ANOTHER 2 WEEKS, SAME OUTCOME! COULD NOT TRACK DOWN THE ISSUE. A WEEK AFTER I GOT THE CAR BACK, I WAS DRIVING AND AS I PRESSED THE GAS, MY CAR WOULDN'T ACCELERATE!! I WAS IN 5PM TRAFFIC WITH 2 KIDS, ALMOST CAUSED A WRECK TRYING TO GET OVER TO A PARKING LOT. MY STEERING WHEEL WOULD HARDLY MOVE! HAD TO HAVE THE CAR TOWED AGAIN TO THE DODGE DEALERSHIP. I HAVE ASKED AGAIN AND AGAIN IF IT WAS THE TIPM BUT I GET NOWHERE!!!! THIS CAR IS POSSESSED AND DODGE SEEMS TO NOT CARE ENOUGH TO FIX THE PROBLEM OR FIND IT FOR THAT MATTER. I DONT FEEL SAFE DRIVING IT (I CANT AT THE MOMENT BECAUSE THEY HAVE TO FIX THE FUEL PUMP WHICH IS RAN BY WHAT....YOU GUESSED IT THE TIPM)! I NEVER KNOW IF THE CAR IS GOING TO START FROM MOMENT TO MOMENT NOR DO I KNOW IF IM GOING TO BE STRANDED ON THE SIDE OF THE ROAD WITH MY CHILDREN.AGAIN! A CAR SHOULD NOT HAVE THIS MAY ISSUES AND THE DEALERSHIP NOT KNOWING OR ACKNOWLEDGING THE PROBLEM!

04/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CLASSIC CADILLAC (8470 TYLER BLVD, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THE BATTERY WAS FAULTY AND NEEDED REPLACEMENT. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN UNKNOWN DODGE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

04/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

THE HORN IS GOING OFF WHEN THE CAR IS PARKED IN MY DRIVEWAY. IT IS ALSO GOING OFF WHEN I AM DRIVING ON THE ROAD. I COULDN'T GET IT TO STOP GOING OFF, MY HUSBAND HAD TO TAKE OUT THE HORN FUSE. I NOW HAVE NO HORN, ALSO THAT MEANS I HAVE NO ALARM. THIS IS A SAFETY ISSUE.

04/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

ABOUT A YEAR AGO MY CAR HORN STARTED GOING OFF AT RANDOM. I COULD BE DRIVING OR IT COULD BE SITTING STATIONARY/NOT RUNNING AND THE HORN WOULD BLOW INTERMITTENTLY OR CONSTANTLY. I HAVE ALMOST CAUSE A FEW ACCIDENTS BEING STOPPED BEHIND SOMEONE AND THEN THE HORN BLOWS AND THEY START TO GO ON A RED LIGHT. I HAVE TAKEN IT TO MY REGULAR MECHANIC OVER 25 TIMES AND EVEN TOOK IT TO THE GLENDALE CHRYSLER DEALERSHIP. OF COURSE WHEN IT WAS THERE IT DIDN'T DO ANYTHING AND THEY SAID THERE WAS NO PROBLEM. I EVEN HAVE IT ON VIDEO SHOWING WHAT IT DOES. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS ISSUE AND AM APPALLED THAT CHRYSLER CANNOT FIGURE OUT WHAT THIS PROBLEM IS. I HAVE BEEN DRIVING AROUND FOR OVER A YEAR WITHOUT MY HORN.

04/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE HORN HONKS ON IT'S OWN AND WILL NOT SHUT OFF. THE HORN WILL START TO HONK WHILE DRIVING.

04/05/2018
Components: ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

THE KEY FOB WAS THE FIRST THING I NOTICED,IT WOULDN'T LOCK/UNLOCK THE CAR, HANGED THE BATTERY,NOTHING CHANGED. MONTHS LATER I CANNOT LOCK/UNLOCK WITH THE KEY FOB OR ON THE DOOR PANEL.THE CAR STAYS UNLOCKED ALL THE TIME (NOT GOOD) ALSO THE BACK WIPER NO LONGER WORKS..NOW, THE HORN...THE HORN DOES NOT STOP HONKING!!! DOESN'T MATTER IF YOU'RE DRIVING OR THE CAR IS OFF AN PARKED..... ALSO UNSAFE. I HAD TO DISCONNECT IT AND BEEN WITHOUT FOR OVER A YR. I'VE CONTACTED DODGE..SEEMS TO BE THE SAME STORY I SEE ONLINE,THEY ARE SURPRISED AND NEVER HEARD OF ANYONE HAVING AN ISSUE🤔🤔 SEEMS FISHY. AND LET'S NOT FORGET THE ENGINE,IT SOMETIMES STARTS ..SOMETIMES I HAVE TO WAIT FOR IT TO KICK IN. I USED TO NOT EVEN BE ABLE TO TURN IT ON AT ALL AND HAVE TO SHIFT IT IN DIFF. GEARS TO GET IT TO GO. I AM HOPING SOMEONE CAN HELP.IM FED UP WITH DODGE.

03/31/2018
Components: SEATS
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

ACTIVE HEADREST PASSENGER SIDE DEPLOYED WHILE DRIVING 10 MPH ON DRY ROAD. HEADREST INTERNAL MECHANISM IS BROKEN AND UNABLE TO RESET.

03/29/2018
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

I WOULD LIKE TO FILE A COMPLAINT ABOUT THE OAIRBAG LIGHT STAYING ON AND BLINKING AND MAKING NOISE.

03/23/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FVXAT******
Summary

THE HORN KEEPS GOING OFF BY ITSELF INTERMITTENTLY WHILE DRIVING AND PARKED FOR NO REASON.

03/07/2018
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

MY 2010 DODGE JOURNEY IS LEAKING POWER STEERING FLUID, WILL NOT HOLD POWER STEERING FLUID, MAKING LOUD GRINDING NOISES WEN I TURN, ACCELERATE ETC. THIS IS A RECALL AND THIS VIN SHOULD BE INCLUDED IN THAT RECALL. I AM SO DISAPPOINTED WITH CHRYSLER DODGE BECAUSE THIS IS A COMMON ISSUE. IF NEED BE I WILL FILE ANY KIND OF SUIT NECESSARY! THERE ARE MANY OTHERS WITH THE EXACT PROBLEM EXACT MODEL AND YEAR, IT'S NOT A COINCIDENCE

03/04/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I HAVE A 2010 DODGE JOURNEY BOUGHT IT A WEEK AGO WITH 108K MILES AFTER I BROUGHT IT HOME HORN WOULD GO OFF BY ITSELF HAD TO PULL THE FUSES OUT TO GET IT TO STOP AND NOW RECENTLY WHEN TRYING TO ACCELERATE THE RPM WILL GO TO 5000 AT A SPEED OF 40 MPH AND WON'T SHIFT AND IT WILL COST ME A FORTUNE TO GET IT DIAGNOSED AND REPAIRED

02/26/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV4AT******
Summary

LEFT AND RIGHT HORN ACTIVATED AT RANDOM WHILE DRIVING AND PARKED, NIGHT AND/OR DAY. DEALERSHIP CAN NOT PIN POINT THE PROBLEM. SEVERAL COMPLAINTS ON THIS PROBLEM ALL OVER THE INTERNET.

02/16/2018
Components: STEERING
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

LOW PRESSURE POWER STEERING HOSE RUPTURED AND BEGAN LEAKING UPON START UP IN COLD WEATHER

02/14/2018
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 07/20/2016
Crash: No
Fire: No
Summary

MY CAR ALMOST CAUGHT A FIRE FROM THE CIGERATTI LIGHTER WHEN I WAS CHARGING MY CELL PHONE AND ALSO MY HORN GO OFF ON ITS ON FOR A CERTAIN AMOUNT OF TIME AND THE LIGHTS AS WELL

02/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN RANDOMLY SOUNDED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO VICTORY CHRYSLER DODGE JEEP RAM (64 GREENSBURG ST, DELMONT, PA 15626, (724) 468-4114) MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

01/26/2018
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

JUST PURCHASED 2010 JOURNEY WITH 102,000 MILES. 3RD DAY OF OWNERSHIP, VEHICLE STALLED 6 TIMES IN A 15 MINUTE DRIVE. STALLED WHILE SLOWING TO STOP AND WHILE ACCELERATING. NO WARNING LIGUYS, JUST LOST POWER STEERING AND REALIZED IT STALLED. 6 TIMES IN 15 MINUTES. ENGINE CODE SAYS O2 SENSOR FAILURE

01/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

WHILE PARKED, LOCKED AND UNATTENDED THE HORN KEPT HONKING AND WOULD NOT STOP. HAD TO REMOVE FUSES 22 AND 23. OTHER PEOPLE HAVE REPORTED THIS SAME PROBLEM FOR THIS SAME TYPE OF VEHICLE AND THEY HAVE NOT HAD ANY RESOLUTION. A HORN IS REQUIRED TO DRIVE INCASE OF EMERGENCY TO AVOID COLLISIONS. IT IS CRIMINAL THAT DODGE WILL NOT ADDRESS THIS DANGEROUS PROBLEM. HELP IS NEED HERE, PLEASE. HTTPS://DODGEFORUM.COM/FORUM/DODGE-JOURNEY/375847-2010-JOURNEY-WITH-HONKING-ISSUE-4.HTML

01/23/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

MY CAR IS AT 71000 MILES IT WILL NOT SWITCH INTO GEARS MEANING I HAVE TO PULL OVER TURN CAR OFF AND BACK ON IN HOPE THAT IT WILL SWITCH GEARS. MANY TIMES THAT DOESN'T WORK. MY BRAKE CALIBER HAS BEEN REPLACED AND IT STILL IS MESSED UP AGAIN. YESTERDAY I WAS RIDING DOWN ROAD AND CAR JUST POWERED OFF ON ME FOR NO REASON. I COULD NOT START IT BACK UP AFTER HOUR IT RESTARTED.WE CHECKED ENGINE FLUID ETC EVERYTHING WAS GOOD. I WAITED UNTIL END OF MY SHIFT WENT AND GOT CAR TO TAKE HOME. AS I BEGAN TRAVELING HOME A POWER LIGHTING BOLT CAME ON IN MY DASH. CAR SHUT OFF AGAIN WOULD NOT START UNFORTUNATELY I WAS UNABLE TO BARE OFF THE ROAD BECAUSE EVERYTHING LOCKED UP IN CAR. I WISH I NEVER PURCHASED THIS CAR.

01/18/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO FUNCTION AS WELL AS THE HIGH BEAMS. THE CONTACT HAD TO APPLY THE RUNNING LIGHTS DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE CONTACT MENTIONED THAT THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

01/18/2018
Components: STEERING
Incident Date: 01/18/2018
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT ON THE FREEWAY

01/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

WHILE AT HOME, PARKED IN THE DRIVEWAY, THE HORN BEGAN TO BLOW ON ITS OWN AT 3 AM. THIS ALSO OCCURRED WHILE PARKED IN A PARKING LOT AT A GROCERY STORE AND WHILE PARKED IN THE PARKING LOT ON A SUNDAY AT CHURCH. IT CONTINUES TO BLOW AT RANDOM, WHILE PARKED, ANYWHERE.

01/09/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, THE HORN INADVERTENTLY HONKED. THE VEHICLE WAS TAKEN TO SUBURBAN CHRYSLER DODGE JEEP RAM OF GARDEN CITY LOCATED AT 32850 FORD RD, GARDEN CITY, MI 48135 (734) 421-5700 WHERE THE HORN WAS DISCONNECTED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WAS STUCK IN THE IGNITION AND HAD TO BE FORCEFULLY REMOVED. ON SEVERAL OCCASIONS, THE KEY FOB FAILED TO OPERATE AND DRAINED THE BATTERY. THE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO THE DEALER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 51,284.

01/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE'S ELECTRICAL SYSTEM KEPT MALFUNCTIONING AND THE WINDSHIELD WIPERS WOULD NOT SHUT OFF. OCCASIONALLY, THE HEADLIGHTS WOULD NOT TURN OFF ALSO AND THE TURN SIGNALS WOULD NOT WORK. THERE WERE NO WARNING INDICATORS ILLUMINATE BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (HENKEL CHRYSLER JEEP DODGE, 1275 W DICKMAN RD, SPRINGFIELD, MI 49037 (800) 865-6185), BUT WAS NOT DIAGNOSED. THE BATTERY WAS RESET; HOWEVER, THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 130,000.

01/04/2018
Components: STEERING
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

FOR THE FOURTH TIME NOW I HAVE HAD TO HAVE MY VEHICLE IN TO HAVE THE POWER STEERING HOSE REPLACED!!!! AND OF COURSE, I AM AM BEING TOLD THIS VEHICLE DOES NOT HAVE A FACTORY BLOCK HEATER INSTALLED SO IT IS NOT COVERED UNDER THE RECALL. I HAVE NEVER BEEN SO DISAPPOINTED BY A COMPANY IN ALL MY LIFE!!!! EACH TIME THIS HAS HAPPENED IT HAS CAUSED A HUGE INCONVENIENCE FOR ME AND MY FAMILY. THE FIRST TIME THE VEHICLE WAS PARKED AT A SCHOOL FUNSTION. STARTED IT, LET IT RUN FOR ABOUT 5 MIN AND WHEN I ACCELERATED TO LEAVE MY POWER STEERING WAS GONE. SECOND TIME, I WAS PARKED, WENT TO START IT AND WENT TO LEAVE. AGAIN, NO POWER STEERING. THIRD TIME I WAS PARKED IN A LOT FOR SHOPPING. I STARTED IT, WENT TO LEAVE AND NO POWER STEERING. THE FOURTH TIME THE VEHICLE WAS PARKED IN MY GARAGE. I STARTED IT REMOTELY. WHEN I WENT TO BACK OUT OF THE GARAGE THERE WAS NO POWER STEERING. IN THE MIDDLE OF WINTER NO LESS!!!! I WAS LEFT ONTHE SIDE OF ROAD WITH MY TWO KIDS LAST FRIDAY WHEN THE TEMPERATURE HERE IN MN WAS -20. ARE YOU KIDDING ME?!?! ALL OF THESE OCCURRENCES HAVE HAPPENED INT HE DEAD OF WINTER. NOT TO MENTION THE HUNDREDS OF DOLLARS I HAVE TO KEEP ON PAYING TO HAVE THIS FIXED. THIS IS A KNOWN ISSUE WITH THIS YEAR MAKE AND MODEL, BUT I CAN'T BE COMPENSATED UNDER THE RECALL BECAUSE IT DOESN'T HAVE A BLOCK HEATER?. A BLOCK HEATER HAS NOTHING TO DO WITH POWER STEERING HOSES BLOWING OFF ON START UP IN WINTER. I REALLY NEED HELP AS I AM SINGLE MOM WITH TWO KIDS AND CONNOT AFFORD TO CONTINUE TAKING TIME OFF FROM WORK TO TAKE MY VEHICLE IN FOR THIS PROBLEM. ANY HELP OR INFORMATION YOU MAY BE ABLE TO PROVIDE IS GREATYL APPRECIATED!!

01/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

CAR STALLED WHILE TURNING A CORNER. IT HAS HAPPENED BEFORE WHEN DRIVING DOWN THE ROAD. IT SOUNDS LIKE RECALL NO.L02.

12/29/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

I JUST HAD TO REPLACE THE IGNITION SWITCH, KNOWING OTHER DODGE JOURNEYS HAD A RECALL, BUT OF COURSE NOT MINE, YET THERE ARE SO MANY COMPLAINTS ABOUT ELECTRICAL ISSUES WITH MY SPECIFIC MODEL I HAVE NO CLUE WHY THEY WERE NOT RECALLED! TO ADD INSULT TO INJURY THIS MAY OR MAY NOT FIX THE ISSUES I'M HAVING. MY AIRBAG LIGHT GOES ON AND OFF RANDOMLY AND OFTEN LEAVING MY CAR AND FAMILY VULNERABLE. MY ETC AND TRACTION CONTROL LIGHTS ALONG WITH MY ENGINE LIGHT COME ON RANDOMLY AND THROW MY CAR INTO LIMP MODE WHILE IM ON THE HIGHWAY WITH KIDS IN THE CAR. THE LIGHTS CLEAR THEMSELVES OUT WHEN I TURN THE CAR OFF THEN ON... SO IT HAS BEEN IMPOSSIBLE TO DIAGNOSE BUT HAS MADE ME SUSCEPTIBLE TO BREAK DOWNS AND NEAR DEATH EXPERIENCES. THE ELECTRICAL ISSUES IN THIS CAR HAVE BEEN MANY AND QUITE EXPENSIVE...THE LATEST BILL WAS $750 & MOST LIKELY DID NOT FIX THE PROBLEM. I WILL NEVER BUY ANOTHER DODGE PRODUCT. THOS IS AN UNRELIABLE VEHICLE THAT IS QUITE DANGEROUS TO DRIVE!

12/18/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TAKATA RECALL CAR SHUTS DOWN WHEN JARRED OR QUICK STOP. ALSO GAS PEDAL SOMETIMES LAGS FOR POWER.

12/06/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

AIR BAG LIGHT GOES ON AT CERTAIN TIMES, AND THE HORN GOES ON ALL BY IT'S SELF WHILE THE VEHICLE IS SITTING WITH OUT RUNNING, AND WHILE DRIVING, I HAD TO REMOVE THE FUSE TO STOP THE HORN FROM GOING OFF ON IT'S OWN, BUT NOW I HAVE NO HORN AND THAT IS A SAFETY ISSUE

11/28/2017
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

FRONT WIPERS WON'T TURN OFF AND NO TURN SIGNALS HEAD LIGHTS WON'T TURN OFF AND HIGH BEAMS DON'T WORK . ALARM GOES OFF RANDOMLY AND HORN GOES OFF RANDOMLY

11/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

MY HORN STARTED GOING OFF IN THE MIDDLE OF NIGHT,CONSTANTLY. IT EVEN GOES OFF WHILE DRIVING. THEN MY LOCKS DON'T PULL DOWN SO ANYONE CAN OPEN MY DOORS AND NO ALARM SINCE I HAD TO DISCONNECT MY HORN. I'VE SEEN MANY YOUTUBE VIDEOS OF OTHER VEHICLE OWNERS HAVE THE SAME ISSUE AND DODGE WILL NOT ACKNOWLEDGE THIS ISSUE. VERY DANGEROUS TO NOT HAVE A HORN ESP. DRIVING IN NY. DON'T EVER BUY DODGE/JEEP/CHRYSLER..HORRIBLE COMPANY.

11/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

ISSUES WITH STARTING CAR, ERRATIC DASHBOARD LIGHTS, AND FLICKERING POWER DROPS WHEN VEHICLE IS IN MOTION. THIS IS RELATED TO THE IGNITION KEY AND THE IGNITION SWITCH (WIN MODULE) IT'S INSERTED TO. WHEN THE CAR WON'T START YOU HAVE TO MOVE THE KEY AROUND IN THE IGNITION SWITCH TO GET IT TO FINALLY START THE CAR. I'VE TAKEN IT TO THE DEALERSHIP ON A FEW OCCASIONS AND HAD THEM LOOK AT THIS PROBLEM. MOST OF THE TIME THEY COULD NOT FIND ANYTHING. ON ONE OCCASION THEY CHANGED OUT THE BATTERY. THAT DID NOT HELP. THIS ISSUE HAS HAPPENED RARELY BACK WHEN THE CAR HAD APPROXIMATELY 50,000 MILES ON IT. NOW IT HAS 140,000, AND HAPPENS QUITE OFTEN. I'M WORRIED IT MIGHT SHUT OFF DRIVING IN TRAFFIC AND CAUSE A MAJOR SAFETY ISSUE REGARDING MY WIFE, CHILD, AND ANYONE ELSE AROUND THE VEHICLE. I'M ALSO WORRIED, ESPECIALLY LATE AT NIGHT AT HER JOBS PARKING LOT, IT WILL LEAVE HER STRANDED DUE TO THE CAR NOT STARTING.

11/16/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

AIRBAG LIGHT ON WITHOUT A CRASH AND WHILE DRIVING MY CAR HORN GOES OF WITHOUT NOTICE

11/14/2017
Components: SERVICE BRAKES
Incident Date: 02/14/2016
Crash: No
Fire: No
Summary

I HAVE HAD TO HAVE THE BREAK PADS AND ROTORS CHANGED 4 TIMES IN THE LAST YEAR. I HAVE READ SO MANY COMPLAINTS REGARDING THE SAME ISSUE. WHY IS THERE NOT A RECALL?

11/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV7AT******
Summary

VEHICLE WILL NOT START AFTER SITTING IDLE AND OFF AT RANDOM TIMES. IN PAST 2 WEEKS CAR WOULD NOT START AT LEAST TWICE, 3 TIMES IN THE PAST 6 MONTHS. BATTERY, STARTER, AND ALTERNATOR HAS ALL BEEN CHANGED AND STILL HAD A SHUTOFF. WHEN TURNING THE KEY A CLICK SOUND WOULD HAPPEN BUT NO TURNOVER. LIGHTS WOULD BE ON AND NO LOW BATTERY WARNING.

11/02/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

WHILE DRIVING MY SON TO SCHOOL EVERYTHING SHUTS OFF IN CAR WHILE DRIVING FROM THE LIGHTS INTERIOR AND EXTERIOR, WIPERS, WINDOWS CAN NOT GO UP OR DOWN, UNABLE TO ALERT ANYONE IN TRAFFIC THAT I WAS COMING TO A STOP. THIS OCCURRED WHILE IT WAS STILL DARK OUTSIDE. HAS HAPPENED MULTIPLE TIMES NOW NO ONE KNOWS WHAT IS GOING ON AFTER TAKING INTO SHOP I WAS GIVEN THIS SITE TO REPORT IT DUE TO SEVERAL OTHERS CLAIMING SAME ISSUE.

10/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO OPERATE. THE VEHICLE WAS TAKEN TO A PETERS CHEVROLET CHRYSLER JEEP DODGE (4181 US-259, LONGVIEW, TX 75605) WHERE IT WAS DIAGNOSED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

10/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TWICE NOW I'VE WENT TO START MY CAR AND NOTHING HAPPENS. LIGHTS,RADIO, ETC ALL COME ON. TURN KEY, NOTHING! NOT EVEN A CLICKING NOISE. I WAS LEAVING WORK THE FIRST TIME IT HAPPENED. TOOK TURNING THE KEY OVER AND OVER ABOUT A DOZEN TIMES TO GET IT GOING. NEXT TIME I WAS AT GAS STATION. TOOK OVER HALF AN HOUR TO GET IT GOING. ENDED UP PUTTING IT INTO NEUTRAL TO GET IT TO START. HAD TO TRY THAT 4 DIFFERENT TIMES IN ORDER FOR THAT TO WORK. HAVE GOOGLES THIS ISSUE ON DODGE FORM AND THERE ARE NUMEROUS PEOPLE WITH THE SAME ISSUE. THIS NEEDS TO BE A RECALL!

10/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE HORN INADVERTENTLY HONKED ON AND OFF WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES THROUGHOUT THE DAY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV3AT******
Summary

INTERMITTENT ISSUE WITH VEHICLE NOT STARTING. HAVE RESEARCHED AND FOUND THIS ISSUE DOCUMENTED MANY TIMES ON THE INTERNET. SOMETIMES IT WILL START IF YOU PRESS THE BRAKE, PUT THE CAR IN NEUTRAL AND THEN TURN THE IGNITION, SOMETIMES IT WILL WORK IF YOU JIGGLE THE SHIFTER, SOMETIMES IT WILL WORK IF YOU TAKE THE KEY OUT AND TURN IT OVER. TODAY! NONE OF THIS HAS WORKED. WE ALSO TRIED JUMP STARTING AND THAT DIDN'THE WORK EITHER. HOPING THAT IF I LET IT SIT FOR AWHILE, I CAN GET IT STARTED SO I CAN GO TO WORK TOMORROW. I BOUGHT THIS VEHICLE BECAUSE I GAD 2 PREVIOUS DODGE VEHICLES THAT I HAD GOOD LUCK WITH, BUT THIS VEHICLE IS MAKING ME RETHINK EVER BUYING ANOTHER DODGE.

10/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

THE HORN WILL SOUND WITHOUT ANY NOTICE AND AT ANY TIME OF THE DAY. YOU CAN BE IN THE CAR OR OUT OF IT. IT CAN HAPPEN AT MULTIPLE TIMES OF THE DAY AND CAN WAKE YOU UP DURING THE NIGHT. I CONTACTED A DEALERSHIP AND WAS INFORMED THEY HAD NO KNOWLEDGE OF THE PROBLEM. ALTHOUGH YOU CAN GO ON THE INTERNET AND THERE ARE MANY COMPLAINTS AND THEY SAY THEY HAVE HAD THEIR VEHICLE INTO THE DEALERSHIP WITH NO SOLUTION. IT CAN BE UNSAFE IF YOU ARE DRIVING DOWN THE ROAD AND THE HORN STARTS HONKING, BUT AS I SAY IT CAN HAPPEN IN YOUR GARAGE AT NIGHT. AS FAR AS I KNOW THERE IS NO RECALL FOR THIS, BUT THERE SHOULD BE. THIS HAS BEEN GOING ON FOR AT LEAST THE LAST 12 MONTHS.

10/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

HORN CONSTANTLY GOING OFF DRAINING BATTERY. SO FAR I HAVE REPLACED MY BATTERY TWICE. THIS HAS HAPPENED A FEW TIMES, WHILE DRIVING, PARKED, ON AND OFF. DOESN'T MATTER JUST KEEPS GOING OFF. WE TOOK THE HOT FUSES OUT BUT THE BATTERY IS STILL BEING DRAINED BY IT.

09/27/2017
Components: EXTERIOR LIGHTING
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

DAY TIME RUNNING LIGHTS. THE JOURNEY HAS DAYTIME RUNNING LIGHTS INSTALLED BUT NOT ACTIVATED. I CONTACTED MY LOCAL DEALER AND WAS TOLD THEY ARE ONLY ACTIVATED IF THE CAR WAS SOLD NEW IN A STATE THAT REQUIRED THEM. THE DEALER SAID THEY CAN ACTIVATE BY HOOKING UP THEIR FACTORY SCANNER BUT IT WOULD COST ME SEVERAL HUNDRED DOLLARS. I DON'T UNDERSTAND WHY I NEED TO PAY TO HAVE A SAFETY FEATURE THAT WAS INSTALLED AT THE FACTORY ACTIVATED. THERE IS RESEARCH THAT SHOWS DAYTIME RUNNING LIGHTS SAVE LIVES AND SOME OF THE STATES I TRAVEL TO REQUIRE THAT I TURN ON MY HEADLIGHTS IF I DON'T HAVE DAYTIME RUNNING LIGHTS. I DISCOVERED THIS RIGHT AFTER WE BOUGHT THE VEHICLE USED.

09/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

WHEN CAR IS PARKED AND HAS SECURITY ALARM SET THE HORN WILL HONK ON AND OFF ON ITS OWN AND DEALERSHIP BLAMES THE PCM BRAIN OF VEHICLE AND KNOW OF A FEW OTHERS WHO HAVE TAKEN IN THEIR OWN DODGE JOURNEYS FOR THE SAME ISSUES AND THEY SAY IS A RECALL IN EFFECT ON THIS.

09/20/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

OUR ACCELERATOR PEDAL SNAPPED OFF WHILE ACCELERATING. THIS WAS DURING RUSH HOUR TRAFFIC ON I-55 IN ILLINOIS BY MILE MARKER 261. THE VEHICLE WAS IN MOTION ALREADY, THE BROKEN GAS PEDAL HAPPENED WHEN I WENT TO ACCELERATE FURTHER. I WAS DRIVING STRAIGHT. THERE WAS NO SHOULDER ON THE LEFT WHERE I WAS TRAVELING AND I HAD TO CROSS MULTIPLE LANES OF TRAFFIC TO GET TO THE RIGHT SHOULDER. IF I HAD TO STOP, I WOULD NOT HAVE BEEN ABLE TO GET OUT OF DRIVING LANES AS THE PEDAL SNAPPED ALL THE WAY UP WHERE THE SHAFT MEETS THE FIREWALL. ILLINOIS STATE POLICE CAME TO ASSIST AFTER DODGE REFUSED TO SEND A TOW TRUCK BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY, WHEN I COMMUNICATED THAT THIS WAS FAR MORE THAN A WARRANTY ISSUE, THEY RESPONDED BY STATING THAT THE SUPERVISOR WAS "TOO BUSY" TO SPEAK WITH ME DESPITE OUR CHILDREN AND US BEING STRANDED ON THE SIDE OF I-55 DURING RUSH HOUR. THE PEDAL IS MADE OUT OF A PLASTIC AND THIS PLASTIC SNAPPED EASILY UNDER NORMAL DRIVING CONDITIONS. THERE ARE APPROXIMATELY 97,000-98,000 MILES ON OUR VEHICLE.

09/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV8AT******
Summary

MY VEHICLE WILL NOT START. I TURN THE KEY AND I HEAR ONE CLICK. IT HAS A NEW BATTERY INSTALLED. THE ENGINE ALSO DIED ON MULTIPLE OCCASIONS AFTER BEING PUT IN REVERSE. I CAN'T JUMP START MY CAR OR ANYTHING. IT REFUSES TO START.

09/13/2017
Components: SERVICE BRAKES
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I BOUGHT THIS VEHICLE BRAND NEW IN 2010 AND DID NOT HAVE TO CHANGE THE BRAKES ON IT UNTIL 2014 - NOW, I HAVE TO CHANGE ALL 4 OF THE BRAKES RIGHT DOWN TO THE ROTORS EVERY YEAR (ALL 4 PADS AND ROTORS CHANGED 2014, 2015, 2016 AND NOW 2017, WITH CALIBERS CHANGED IN 2016 AS WELL)! THERE IS NEVER ANY SQUEAK FROM THE BRAKES OR OTHER NOISES OR FAILURE TO STOP UNTIL ALL OF A SUDDEN, THE BRAKES GRIND LOUDLY WHEN USED AND THE VEHICLE REQUIRES A GREAT DISTANCE TO STOP.

09/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

I HAVE BEEN HAVING IGNITION SWITCH ISSUES WITH MY 2010 DODGE JOURNEY--CURIOUSLY SIMILAR TO THE ISSUES THAT SPURRED A RECALL (RO3) WITH THE SAME MODEL/YEAR JOURNEYS--BUT MY VIN DIDN'T SHOW UP IN THE AFFECTED LIST. I TOOK THE JOURNEY IN TO MY CHRYSLER DEALER TO REPAIR AN IGNITION SWITCH GETTING STUCK, AND THE ESTIMATE WAS AROUND $800 TO REPAIR THE SWITCH AND REPROGRAM THE KEYS! *TR

09/09/2017
Components: ENGINE
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

CAR SHUT OFF ON INTERSTATE AT 68 MILES AND HOUR AND RESTARTED ITSELF WHILE STILL IN MOTION

09/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV6AT******
Summary

CAR HORN GOING OFF WITHOUT PRESSING THE HORN, STATIONARY IN DRIVEWAY, STORE, ECT. CAR IS ALSO TURNED OFF, KEY REMOVED.

09/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

INTERMITTEN HORN ISSUES WHEN PARKED STATIONARY OR WHEN DRIVING

08/30/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WESTBORN CHRYSLER DODGE JEEP RAM (23300 MICHIGAN AVE, DEARBORN, MI 48124 (877) 295-7806) WHERE IT WAS DIAGNOSED, BUT NO FAILURE CODES WERE FOUND. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AND GROUND WIRING WAS INSTALLED, BUT THE FAILURE PERSISTED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THIS WAS ONGOING ISSUE WITH DODGE JOURNEYS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

08/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

REBUILT CYLINDER HEADS DUE TO MISFIRE IN 2 CYLINDERS. ENGINE WILL NOT START, STARTER WILL JUST CLICK WHEN KEY IS TURNED. HORN BEEPS BY ITSELF.

08/28/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

WHEN DRIVING WILL HIT ANY KIND OF BUMP & ENGINE SHUTS OFF.. THIS STARTED OUT HAPPENING OCCASSIONALLY, NOW HAPPENS NEARLY EVERY TIME YOU DRIVE IT. ALSO WHEN RESTART IT REVS LIKE HOLDING FOOT DOWN ON ACCELERATOR EVEN THOUGH FOOT NOT TOUCHING ACCELERATOR.

08/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE KEY HAD TO BE JIGGLED IN THE IGNITION SWITCH TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO PARK RAPIDS FORD (LOCATED AT 1205 PARK AVE S, POX 830 PARK RAPIDS, MN 56470) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CALLED AND INFORMED THE CONTACT THAT THEY DID NOT HAVE CONTROL OVER WHO DICTATED THE RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 115,793.

08/24/2017
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

WHEN DRIVING, BOTH AT LOW NEIGHBORHOOD SPEED AND AT HIGHWAY SPEED, THE ENGINE STALLS, LIGHTS AND RADIO STAY ON, STEERING WHEEL LOCKS AND BRAKES LOCK. IT HAS HAPPENED SEVERAL TIMES INTERMITTENTLY AND UNPREDICTABLY. I DIDN'T BECOME SCARED UNTIL IT HAPPENED WHEN I WAS ON A HIGHWAY GOING 60MPH AND ALMOST WRECKED TRYING TO SAFELY EXIT (DATE INDICATED BELOW). THE CAR IS NOW IN MY DRIVEWAY BECAUSE I AM AFRAID TO DRIVE IT. A MECHANIC SAID IT WAS RELATED TO A PREVIOUSLY-ISSUED SAFETY RECALL BUT WHEN I CALLED A DEALER TO MAKE AN APPOINTMENT FOR THE RECALL REPAIR, I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL, DESPITE THE GLARING SIMILARITY. I HAVE NOT RECEIVED A RECALL NOTICE AND, AS STATED, DEALERSHIPS WILL NOT REPAIR MY VEHICLE FOR FREE.

08/22/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I'VE HAD ELECTRICAL PROBLEM EVER SINCE I BOUGHT THIS CAR THE HORN GOES OFF RANDOMLY THE FOB DOESN'T WORK ANY OF THE LOCKS AND SOMETIMES WON'T START MY CAR TRANSMISSION JUMPS GEARS HEATER VENT MAKES WEIRD NOISE BASICALLY THIS CAR HAS SO MANY ELECTRICAL PROBLEMS IT DRAINS MY BATTERY EVERY OTHER DAY I REALLY CAN'T PIN POINT BECAUSE IT HAS DIFFERENT ISSUES I'M AFRAID TO GO ANYWHERE BECAUSE I NEVER KNOW IF IT WILL START BACK UP THAT'S ANOTHER THING IT SHUTS OFF AS IF I TURNED THE KEY OFF AS I'M DRIVING OR COME TO A STOP TOOK IT IN SPENT

08/18/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TAMARA RECALL... SINCE I GOT THE CAR I HAVE BEEN HAVING ISSUES, FIRST AIR BAGS, REACTIONS AND FUEL SYSTEM AND TODAY AUGUST 18, 2017 AT 4:38AM MY CAR SHUT OFF WHILE IN THE HIGH WAY.

08/15/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FVOAT******
Summary

WITHOUT WARNING, THE HORN STARTS BLARING, WHETHER WE ARE IN THE CAR OR NOT. THIS HAPPENS DAILY! HAD TO TAKE THE FUSE OUT THAT CONTROLS THE HORN! THE ALARM WOULD START BLARING AT NIGHT AND WILL NOT GO OFF, WEARING THE BATTERY DOWN IF WE DO NOT HEAR IT IN THE GARAGE, WHICH IS NOT ATTACHED TO THE HOUSE. I HAVE READ COUNTLESS OTHER PEOPLE WITH THE SAME PROBLEM! NOT HAVING A HORN IS DANGEROUS, AND I'M NOT SURE IF THE AIR BAG IS AFFECTED! DODGE WANTS $105 TO CHECK THE PROBLEMS, AND APPROXIMATELY $400 TO REPAIR, PER THE SERVICE MANAGER AT THE DEALERSHIP. NO HELP FROM MANUFACTURER!

08/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE HORN MALFUNCTIONED. THE CONTACT STATED THAT THE HORN SOUNDED INDEPENDENTLY WHILE THE CONTACT WAS NOT IN THE VEHICLE AND WHILE DRIVING WITHOUT IT BEING ENGAGED. MORITZ CHRYSLER JEEP DODGE RAM OF FORT WORTH, TEXAS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000.

08/11/2017
Components: STEERING,SERVICE BRAKES
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV3AT******
Summary

THIS CAR IS SIX YEARS OLD AND I HAVE NOW HAD TO REPLACE BRAKE PADS AND ROTORS THREE TIMES. EACH TIME THE TECHNICIAN INDICATES THAT THERE IS MINIMAL BRAKE PAD LEFT AND THE ROTORS ARE RUSTED, PITTED AND OVERHEATED. THEY RECOMMEND IN EACH CASE THAT THE THE REPAIR IS A SAFETY CONCERN. WHAT I HAVE READ ONLINE FROM OTHER JOURNEY OWNERS IS THAT THE BRAKES ARE WOEFULLY INADEQUATE FOR THE VEHICLE SIZE AND WEIGHT. IT IS TIME THAT CHRYSLER REPAIR THIS ONCE AND FOR ALL.

08/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

SEVERAL TIMES LAST WEEK WHILE PARKED AND LOCKED (USING THE KEY FOB) THE HORN HAS RANDOMLY HONKED. JUST THIS WEEK ONCE WHILE DRIVING DOWN THE STREET THE HORN HONKED. THIS HAS HAPPENED 6 OTHER TIMES THIS WEEK WHILE PARKED EITHER AT MY HOUSE OR AT MY WORK. ANY IDEAS WHAT IS CAUSING THIS MALFUNCTION?

08/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

WE'VE BEEN STRANDED SEVERAL TIMES BECAUSE THE CAR WILL INTERMITTENTLY DECIDE NOT TO START . THE BATTERY AND STARTER ARE BOTH FINE BUT SOMETIMES THE CAR WILL CRANK AND THEN WON'T FOR A DAY OR SO. RESEARCH HAS LED ME TO BELIEVE THERE IS A PROBLEM WITH THE NEUTRAL SAFETY SWITCH IN 2010 DODGE JOURNEY'S. THERE ARE MANY FORUMS AND BLOGS OUT THERE DESCRIBING THIS SAME ISSUE AND THERE IS A TRICK THAT SOMETIMES WHEN THE CAR WON'T CRANK WHILE IN PARK, YOU CAN PUT THE GEAR IN NEUTRAL AND IT WILL CRANK UP. THAT WORKED FOR US SEVERAL TIMES BUT RECENTLY, EVEN THAT TRICK STOPPED WORKING. OUR CAR HAS CURRENTLY BEEN AT A DODGE DEALERSHIP FOR 2 WEEKS AND EVEN THEY DON'T KNOW WHAT THE ISSUE IS.

08/03/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV8AT******
Summary

VEHICLE TURNS OFF WHILE DRIVING. UNABLE TO STEER OR BRAKE.

07/31/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/25/2017
Crash: No
Fire: No
Summary

PURCHASED MY 2010 JOURNEY MARCH 2017. A WEEK AFTER PURCHASE CONSTANT SHAKE IN STEERING WHEEL, BRAKES AND ROTORS CHANGED ALREADY, CONSTANT BATTLE WITH GETTING IT STARTED, WILL CLICK AND RADIO, LIGHTS , AND ALL WORK. SOMETIMES 5 MINUTES SOMETIMES AN HOUR BEFORE IT WILL START. BATTERY TESTER, ALT, AND STARTER CHECKED. ALL CLEAR, THEN TO ADD TO ASK IF THAT IT ALL OF THE SUDDEN STARTS OVER HEATING ABOUT 10 MINUTES UP THE ROAD. REPLACE THE THERMOSTAT, FLUSH THE LINES AND IT STOP OVER HEATS. I CAN NOT AFFORD TO FIX ANY OF THIS AT THE SAME TIME! I HAVE 4 KIDS I NEED MY VEHICLE FIXED AND SAFE FOR THE ROAD ASAP.

07/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TURNED OFF, THE VEHICLE FAILED TO RESTART. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE ROCHESTER HILLS CHRYSLER JEEP DODGE RAM DEALER LOCATED AT 1301 S ROCHESTER RD, ROCHESTER, MI 48307 WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER A RECALL AND REPAIRS WOULD BE AT THE CONTACTS EXPENSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. APPROXIMATELY THE FAILURE MILEAGE WAS 140,000.

07/14/2017
Components: SEATS
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

FRONT SEATS HEAD RESTS RETAINING PIN PLASTIC C CUP HOLDERS FAILING AND LETTING HEAD REST SNAP FORWARD WITH TREMENDOUS FORCE TOWARD HEAD OF DRIVER OR PASSENGER. BASICALLY A PLASTIC PART HOLDING A STEEL PIN THAT HINGES FAILING. IF WHILE DRIVING COULD CREATE CONCUSION TO EITHER DRIVER OR PASSENGER. SOUNDS LIKE CHERRY BOMB GOING OFF. THE VEHICLE IN MY CASE WAS IN GARAGE NOT MOVING, JUST BY CHANCE. IT BLEW UP.

06/24/2017
Components: STEERING
Incident Date: 03/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVOAT******
Summary

THE AUTOS HORN WILL ACTIVATE UNINTENTIONALLY CAUSING SAFETY CONCERN OF TROUBLING OTHER DRIVERS THE CAR CAN BE IN MOTION OR STATIONARY AT THE TIME

06/22/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2017
Crash: No
Fire: No
Summary

I HAD A RECALL ON MY KEYS BACK IN 2015 BUT EVERY SINCE THEM AT WILL MY TRUCK WILL NOT START. I HAVE TAKEN TO SEVERAL PLACES FOR DIAGNOSTIC TESTING TO SEE IF IT IS MY BATTERY, STARTER, ALTENATER OR LOOSE WIRING AND THEY HAVE ALL COME BACK NEGATIVE. EVERY TIME I TAKE IT TO THE SHOP OR THE DEALER THEY TELL ME THE SAME THING IF IT IS NOT DOING IT WHEN I GET IT TO THEM THEY CANNOT FIND OUT WHAT THE PROBLEM IS. I AM TIRED OF BEING STRANDED AND PAYING TO HAVE MY TRUCK TOWED AND THEN IT STARTS AS SOON AS I GET IT HOME. I NEED HELP PLEASE!!

06/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV5AT******
Summary

MY CAR PICKS WHEN IT WANTS TO CRANK. SOMETIMES IT CRANKS BY KEY MANUALLY AND OTHER TIMES I WALK OUTSIDE TO TAKE THE TRASH OUT, KEY NO WHERE NEAR ME, THE TRUCK IS RUNNING. WHILE DRIVING THE VEHICLE WOULD JUST LOSE POWER. THE LIGHTS ON THE DASH WOULD FLICKER ON AND OFF. THE CARS ALARM WOULD JUST RANDOMLY GO OFF ALL HOURS OF THE NIGHT AND DAY. FOR A FULL YEAR NO ONE COULD TELL ME WHAT THE PROBLEM WAS. THE POWER KEPT DRAINING FROM THE BATTERY EVEN AFTER I PURCHASED AN ALMOST $200 BATTERY. I TOOK IT TO PRECISION TUNE FOR A DIAGNOSTIC TEST, AFTER TWO DAYS THEY STILL COULDN'T FIND A PROBLEM AND FINALLY ON DAY THREE I CALL TO FIND OUT IT WAS THE TIPM, A PART THAT'S OVER $1000. WELL THIS PART IS ON BACK ORDER AND HAS BEEN SINCE JANUARY WITH DODGE. THERE IS NO ESTIMATED DATE OF WHEN THEY'LL RESTOCK AND THERE IS ALMOST 400 PEOPLE IN FRONT OF ME. WITH THIS MANY PROBLEMS THIS PART SHOULD BE RECALLED.

06/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

HAVE INTERMITTENT STARTER FAILS. OFTEN LEAVES ME STRANDED. HAVE BEEN ABLE TO GET IT GOING EVENTUALLY BY JIGGLING FUSES IN THE FUSE BOX. BUT I NEVER KNOW WHEN THIS IS GOING TO HAPPEN AND I HAVE ONLY HAD THE CAR FOR 6 MONTHS AND IT HAS HAPPENED 6 TIMES. VEHICLE WAS ALWAYS TURNED OFF AND WHEN I WENT TO TURN IT ON, NOTHING. BUT THERE IS POWER IN THE CAR, LIGHTS AND RADIO ETC.

06/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

I WAS SITTING IN MY APARTMENT WHEN MY DAUGHTER CAME IN AND ASKED WHY MY CAR WAS RUNNING, I HAVE MY KEY SITTING 100 YDS FROM THE CAR, I TURNED THE CAR OFF WENT BACK INSIDE AND 10 MIN LATER IT STARTED AGAIN I USED THE DOOR LOCK TO LOCK IT THIS TIME, IT HAVEN'T STARTED BY ITSELF SINCE I STARTED DOING THIS. NOW WHEN I GET WITHIN 10FT OF THE CAR IT WILL UNLOCK AND ROLL DOWN THE WINDOWS I DON'T EVEN HAVE THE KEY IN MY HAND. I CAN' T HAVE THIS HAPPEN ANY MORE HELP.

06/05/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

IT'S NOT YOUR STARTER OR ALTERNATOR IT'S YOUR NEUTRAL CUT OUT (SAFETY SWITCH). HAVE TO PUT IT IN NEUTRAL TO START. OWN A 2010 AND HAVE CALLED AND COMPLAINED ABOUT IT AS IT IS A SAFETY PROBLEM. IF YOU DON'T GET ANY SATISFACTION FROM YOUR DEALER OR DODGE FILE A DEFECT COMPLAINT FORM AND GET THEM TO INVESTIGATE A RECALL. SAVE YOUR RECEIPTS FOR ALL EXPENSES INCURRED FOR THIS ISSUE AND THEY WILL REIMBURSE YOU. IT'S BEEN HAPPENING MORE OFTEN IT IS SPORADIC, LOOKING UP THIS INFO. I SEE IT IS A PROBLEM WITH THESE VEHICLES I NEED IT FIXED I CAN NOT AFFORD TO GET STUCK I AM A SINGLE MOM.

05/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ABS, CHECK ENGINE, AND AIR BAG WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD RESTART AFTER IT WAS PARKED FOR AWHILE. THE VEHICLE WAS TAKEN TO THE DEALER (BILL LUKE, LOCATED AT 2425 W CAMELBACK RD, PHOENIX, ARIZONA 85015), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE DEALER MENTIONED THAT THE VEHICLE MAY BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND SUGGESTED THAT THE TIPM BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

05/17/2017
Components: POWER TRAIN,ENGINE
Incident Date: 03/01/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE PULLED AND CAUSED HESITATION WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE GEARS HESITATED TO SHIFT. THE CONTACT SMELLED BURNING WIRES EMITTING FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOR APPROXIMATELY THREE WEEKS AND THEN DIMMED. RECENTLY, THE CHECK OIL AND CHECK ENGINE WARNING INDICATORS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER PROVIDED CASE NUMBER: 31647063. THE APPROXIMATE FAILURE MILEAGE WAS 128,400.

05/12/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

WE HAVE A 2010 DODGE JOURNEY THAT BEGAN TO HAVE MULTIPLE AND BIZARRE ELECTRICAL ISSUES. THE HORN BEGAN HONKING RANDOMLY AND SOMETIMES IT JUST WOULDN'T START. NOW WE HAVE BATTERY ISSUE. WE REPLACED THE BATTERY BUT EVEN THE NEW BATTERY DRAINS OVERNIGHT. I'M PAYING NOTES ON A VEHICLE I CANNOT DRIVE. I WAS FIRED FROM MY JOB (ATTENDANCE) AND DESPERATELY NEED MY VEHICLE TO DRIVE SO I CAN GET A NEW JOB.

05/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN SOUNDED NUMEROUS TIMES WITHOUT WARNING WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE DEALER WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD BE ABLE TO PROVIDE A SOLUTION. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

05/10/2017
Components: ENGINE
Incident Date: 03/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED ON MULTIPLE OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE CONTACT HAD TO TAKE IT TO THE DEALER. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR COST. THE FAILURE MILEAGE WAS UNKNOWN.

05/08/2017
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

THE BRAKING SYSTEM MAKES A LOUD CRUNCHING NOISE AND GETS MUSHY WHEN YOU'RE ON A SLIPPERY SURFACE MAKING IT HARD TO STOP.

05/08/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

ESP, BAS, & TRACTION LIGHTS ON CAN'T TAKE OUT OF PARK. DEALERSHIP REPLACED TIPM ($1200) NEXT MORNING LIGHTS COME BACK ON & ONCE STOPPED, CAN'T TAKE OUT OF PARK. WHEN STARTING VEHICLE, I HAVE TO HURRY & PUT IN REVERSE BEFORE ALL DIALS ARE REGISTERING & SAFE TO DRIVE, OTHERWISE ESP, BAS. & TRACTION LIGHTS WILL BE ON & I'M NOT ABLE TO TAKE OUT OF PARK.

05/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

WENT TO GO GET GAS DRIVING THE 2010 DODGE JOURNEY SXT. CORNER OF VILLA AND NORTH AV. IN VILLA PARK , ILLINOIS FILLED MY GAS TANK UP PULLED OUT OF THE GAS STATION. WITHIN 100 FEET OF DRIVING AWAY FROM THE GAS STATION MY CARS ELECTRICAL SYSTEM STARTED TO MALFUNCTION. MEANING WINDSHIELD WIPERS GOING, HORN GOING OFF, DASH BOARD LIGHTS FLASHING ALL LIGHTING UP, ETC. CAR POWER STEERING CUTS OFF AND ACCELERATION SHUTS OFF. I HAD TO COAST MY CAR INTO AN EMPTY PARKING LOT TO ASSET THE SITUATION. I SEE SMOKE COMING FROM THE HOOD OF MY CAR. TURN MY CAR OFF, POPPED OPEN MY HOOD, TO SEE MORE SMOKE COMING FROM THE FUSE BOX. IN A MATTER OF SECONDS THERE WAS VISIBLE FLAME. THE NEXT THING I DID, WHILE CALLING 911 RAN TO THE NEAREST CONVENIENT STORE (BARGAIN IN A BOX) TO SEE IF THEY HAD A FIRE EXTINGUISHER. TOLD THE DETAILS OF WHERE MY LOCATION TO 911 AND TELL THEM THERE WAS A FIRE COMING FROM THE FUSE BOX OF THE CAR. THE EMPLOYEES AT THE CONVENIENT STORE GAVE ME A FIRE EXTINGUISHER WHILE I WAS ON THE PHONE ASKED THE OPERATOR IF I SHOULD USE THE FIRE EXTINGUISHER, THE 911 OPERATOR TOLD ME IF MY SAFETY WOULD BE AT RISK THAT SHE ADVISED ME NOT TO USE IT AND TOLD ME THE VILLA PARK POLICE AND VILLA PARK FIREFIGHTERS ARE ON THERE WAY. A CUSTOMER STANDING NEXT TO ME ASKED WHAT DID SHE SAY AND I RELAYED THE MESSAGE BACK TO HIM. HE THEN TOOK IT INTO HIS OWN HANDS AND PUT THE FIRE OUT FOR ME. A FEW MOMENTS AFTER THE FIREFIGHTERS SHOWED UP THEY CUT THE BATTERY CORDS TO THE FUSE BOX CUTTING ALL POWER TO TIPM AND TO THE WHOLE CAR..

04/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

I HAVE HAD SEVERAL INCIDENTS WITH THIS VEHICLE. ON TWO DIFFERENT OCCASIONS AS I WAS DRIVING, AS I BEGAN TO BRAKE, I LOST ALL POWER AND ON TWO OTHER OCCASIONS THE VEHICLE WOULDN'T START AND I HAD TO CALL TO GET A JUMP, BUT WAS TOLD MY BATTERY IS GOOD BOTH TIMES. THE LAST INCIDENT HAPPENED ON 4/23/2017 AT 8:30 PM EST. I GOT IN TO START IT, BUT IT WOULDN'T START AND I CALLED A SERVICE TECH, WHO CAME OUT TO JUMP START IT, ONLY TO TELL ME THAT MY BATTERY IS FINE AND THAT ACCORDING TO HIS EQUIPMENT WORKING PROPERLY. HE WAS UNABLE TO START THE CAR; HOWEVER, I STARTED IT WITHOUT INCIDENT THIS MORNING, BUT WHO KNOWS HOW LONG BEFORE IT WONT STAR OR JUST STOPS RUNNING AS I'M DRIVING AND I LOSE LIGHTS, BRAKES, ETC.

04/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

WIPERS HAVE BEEN TURNING ON UNEXPECTEDLY FOR A COUPLE OF WEEKS, NOW ON 4/18/2017 THE HORN STARTED HONKING UNEXPECTEDLY DAY AND NIGHT WHILE DRIVING AND STATIONARY ON OR OFF. HORN ALSO STARTED HONKING IN MIDDLE OF TRAFFIC AND OTHER DRIVERS STARTED YELLING AT ME FOR HONKING.

04/20/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND REMOVED THE KEY FROM THE IGNITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED NUMEROUS TIMES. IN ADDITION, EACH TIME THE VEHICLE STALLED, THE KEY HAD TO BE REMOVED FROM THE IGNITION TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNLESS THE FAILURE OCCURRED WHILE IN THEIR POSSESSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,719. UPDATED 10/17*LJ CONSUMER STATED SPITZER & CHRYSLER WAS UNABLE TO CONFIRM ISSUE WHEN RUNNING DIAGNOSTICS AS THE ISSUE DID NOT HAPPEN WHILE THEY HAD THE CAR TO TEST. CAR STOPS WHILE DRIVING WITHOUT WARNING. IT STARTS UP ONCE KEY FAUB IS TAKEN OUT AND PUT BACK IN IGNITION. CONSUMER HAS TO COAST TO A STOP AS ALL MECHANICAL DEVICES SHUT DOWN & WHEEL BECOMES DIFFICULT TO MOVE. UPDATED 9/27/18*JB

04/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

THIS CAR HONKS RANDOMLY OFF OR ON, LONG OR SHORT. THIS IS A SAFETY ISSUE BECAUSE IT SCARES DRIVERS WHO AREN'T AWARE AND CAN CAUSE A DISTRACTION LEADING TO A ACCIDENT.

04/14/2017
Components: STEERING
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE POWER STEERING ON THIS VEHICLE DOES NOT WORK PROPERLY AT LOWER SPEEDS. POWER STEERING SUFFERS FROM A LACK OF POWER CAUSING THE STEERING WHEEL TO BECOME HARD TO MOVE AND UNDRIVABLE. THE VEHICLE WAS TAKEN TO A SHOP AND TOLD THAT THE DEALER HAS A RECALL FOR THIS EXACT ISSUE, S08. THE RECALL IS FOR THE HYDRAULIC POWER ASSIST HOSE, PIPING, AND CONNECTIONS. THE DEALER STATES THAT THE RECALL DOES NOT APPEAR FOR THE VIN. THE MANUFACTURER STATES THAT EVEN THOUGH THIS MODEL YEAR AND ENGINE SIZE DO HAVE THIS RECALL BECAUSE IT DOES NOT HAVE AN ENGINE BLOCK HEATER IT DOES NOT QUALIFY. THE ENGINE BLOCK HEATER HAS NOTHING TO DO WITH THE POWER STEERING OF THIS VEHICLE. I BELIEVE THIS VEHICLE SHOULD BE COVERED BY THE S08 RECALL THAT OTHER VEHICLES OF THIS YEAR AND MODEL AND ENGINE SIZE ARE COVERED BY.

04/08/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

ON APRIL 1ST 2017 WHILE DRIVING HOME AFTER AN OIL CHANGE AND TIRE ROTATION JOB BY A DODGE DEALERSHIP, I NOTICED SMOKE COMING UNDER THE DRIVER'S DASHBOARD SIDE AND BURNING SMELL, AFTER EXITING THE FREEWAY. THE DASHBOARD WENT "DARK OR BLANK" BUT CAME RIGHT BACK ON, AND MY WIPERS TURNED ON BY ITSELF. I DON'T HAVE CONTROL OF THE WIPERS WHILE THEY ARE "ON" AND IT WILL TURN ITSELF OFF AS SOON AS THE DASHBOARD LIGHTS ARE BACK. THE SMOKE AND BURNING SMELL DIDN'T LAST LONG. IT HAPPENED FAST WITHOUT WARNING AND GONE QUICKLY. IT STOPPED BY THE TIME I FOUND A SAFE PARKING SPOT. WHILE PARKED, I FOUND OUT THAT I LOST MY LIGHTS (HEADLIGHTS, TAIL LIGHTS AND SIGNAL LIGHTS) BUT THE HORN, POWER WINDOWS/DOORS/LOCKS AND RADIO ARE STILL WORKING. MY DASHBOARD INDICATOR SHOWED SOMETHING ABOUT "FUSE" WARNING. I CALLED THE DODGE DEALER (WHO JUST PERFORMED THE OIL CHANGE) AND TOLD A SERVICE ADVISOR WHAT JUST HAPPENED. I TOLD THE ADVISOR THAT THE "ENGINE LIGHT" CAME ON BUT IT IS STEADY AND NOT FLASHING. BACK AT THE DEALERSHIP, I TOLD THE SERVICE ADVISOR THAT MY DASHBOARD WENT "DARK" & WIPERS COMBO AGAIN AT LEAST 3X ON THE WAY BACK TO THE DEALERSHIP. THE SERVICE ADVISOR CHECKED THE JOURNEY AND CAME BACK WITH THE BAD NEWS OF MELTED DASHBOARD HARNESS / INSTRUMENT CLUSTER DAMAGED DUE TO AN "ELECTRICAL SHORT" AND COST OF ABOUT $5K REPAIR. THE DEALER DON'T KNOW WHAT CAUSED THE "ELECTRICAL SHORT". FILED AUTO INSURANCE CLAIM AND THEY ARE NOT COVERING IT (NOT COMPREHENSIVE) BECAUSE THERE'S NO FIRE (CONTAINED) AND THEY ARE CALLING IT A MECHANICAL BREAKDOWN!

04/06/2017
Components: WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PHFV7AT2******
Summary

I HAVE ONLY HAD MY CAR TWO AND HALF YEARS AND ITS BEEN NONE STOP ISSUES STARTED WITH CAR ONLY WANTING TO START WHEN IT FELT LIKE IT AND IMY TURN SIGNALS AND HEAD LIGHT FLASHING WHEN THEY WANTED THEN MY INTERERIOR LIGHTS ALSO ALL WHEN CAR WAS OFF AND LOCKED THEN THE DOORS AND WINDOWS STARTING ROLLING UP AND DOWN ON THEIR OWN AND THE DOORS UNLOCKING AND LOCKING BACK ON THEIR OWN AND NOW LAST BUT NOT LEAST MY HORN WONT STOP HONKING ITS A PHYSICAL DRAIN IT INTERFERS WITH WORK , SLEEP IT WAKES UP THE NEIGHBOR HOOD ALL HOUR OF THE NITE WILL BE AT WORK AND HAVE TO EXCUSE MYSELF TO GO OUTSIDE AND PRAY I CAN GET IT TO STOP! CAUSING ME BATTERY DAMAGE MORE THEN AT 285 DOLLARS A POP FOR BATTERY AND INSTALLATION NO EXPECTS WHEN THEY PAY OVER THIRTY THOUSAND FOR A CAR IT IS GONNA BE POSSESSED! BECAUSE OF THIS CAR IT HAS RAINED AND SNOWED IN MY VEHICLE IN THE MIDDLE OF THE NIGHT WHEN WINDOWS WANNA ROLL DOWN ON THEIR OWN I HAVE REPLACED WIDOW SWITCHES AND SENSORS ALSO AND STILL HAVING ALL THESE ISSUES I CAN NOT AFFORD TO MAY TO FIX THESE COSTLY REACCURING ISSUES DUE TO THE MANUFACTOR MADE HUGE MISTAKES WHILE MAKING THIS CAR OBVIOUSLY SOMETHING NEEDS TO BE DONE I HAVE READ COMPLAINT AFTER COMPLAINT ONLINE LIKE MINE THERE DEFINITELY SHOULD BE A RECALL BEFORE SOMEONE SERIOUSLY GETS HURT AND THEY GET SUED ... THANK YOU

04/06/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING AND INSTRUMENT PANEL ILLUMINATED, AND THE HORN AND HEADLIGHTS SPONTANEOUSLY SOUNDED AND ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

04/05/2017
Components: ENGINE
Incident Date: 03/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND SUDDENLY STALLED WITHOUT WARNING. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,675.

04/04/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

IN FEBRUARY 2017, VEHICLE STARTED RANDOMLY HONKING IN THE MIDDLE OF THE NIGHT PARKED (OFF) IN THE GARAGE AND WENT OFF INTERMITTENTLY FOR SEVERAL OURS. HAD TO PULL THE FUSE TO GET THE HORN TO STOP HONKING. TOOK TO MECHANIC FIRST TIME (THE COULDN'T REPLICATE ISSUE) AND HAD CAR BATTERY REPLACED- GOT HOME 1 HOUR LATER AND IT STARTED AGAIN. TOOK INTO DODGE DEALERSHIP AND THEY COULDN'T REPLICATE THE ISSUE EITHER BUT REPLACED THE KEY FOB BATTERIES AND SEEMED TO WORK FOR A DAY. STARTED ALL OVER AGAIN. TOOK IT IN FOR THE 3RD TIME (IN A MONTH) AND HAD HORN WIRING HARNESS REPLACED. LASTED 3 WEEKS AND NOW ITS IN THE SHOP AGAIN FOR THE 4TH TIME AND STILL CANNOT DETERMINE WHAT THE ROOT CAUSE IS AS THEY CLAIM ITS NOT THROWING OUT ANY "CODES" TO SHOW WHAT'S WRONG. DEALERSHIP HAS CONTACTED CHRYSLER AND THE AREN'T SURE WHAT TO DO AT THIS POINT EITHER.. HELP!!

04/01/2017
Components: SERVICE BRAKES
Incident Date: 04/01/2017
Crash: No
Fire: No
Summary

2015 (JUNE) THE MASTER CYLINDER AND BRAKE BOOT WERE REPLACED <40000 MILES - HAD VEHICLE CHECKED OUT IN FEB. 2017 BEFORE A LONG TRIP - WAS TOLD OK - WENT TO FLORIDA (1500 MILES FROM HOME) ESP/BAS LIGHT CAME ON - CALLED HOME DEALERSHIP - WAS TOLD OK TO DRIVE BUT TO HAVE CHECKED OUT - TOOK TO DEALERSHIP IN ST. PETERSBURG, FL - BRAKING SYSTEM REPLACED - TODAY (APRIL 1, 2017 - EAS/BAS, BRAKE AND TRACTION CONTROL LIGHTS ARE ALL BACK ON AGAIN - THIS IS THE 3RD TIME THAT THIS VEHICLE HAS HAD A BRAKE LIGHT ISSUE SINCE JUNE 2015. TIRED OF SPENDING MONEY OVER AND OVER AGAIN FOR THE SAME PROBLEM WITH NO RESOLUTION. THIS VEHICLE HAS BEEN SERVICED 14 TIMES ACCORDING TO DODGE CORPORATE OFFICE SINCE IT WAS PURCHASED IN APRIL 2010

03/16/2017
Components: ENGINE
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

VEHICLE HAS INTERMITTENT ISSUE WITH STARTING ONCE VEHICLE HAS BEEN TURNED OFF. THIS HAS BEEN GOING ON FOR ABOUT 8 MONTHS, I HAVE CHANGED THE STARTER, ALTERNATOR AND BATTERY. THE VEHICLE HAS HAS A ELECTRICAL GROUND PLACED FROM THE NEGATIVE TERMINAL TO THE ENGINE BLOCK AND STILL HAS ISSUES WILL STARTING.

03/15/2017
Components: SERVICE BRAKES
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

I HAVE HAD THE ROTORS, PADS, CALIPERS, AND MASTER CYLINDER REPLACED SEVERAL TIMES IN THE PAST 7 YEARS, MORE THAN ANY OTHER VEHICLE I HAVE OWNED IN MY 45 YEAR LIFETIME. I HAVE HAD ALL OF MY CAR'S REPAIRS DONE THROUGH SEARS SO THE BRAKES ARE WARRANTIED. I HAD THE MASTER CYLINDER REPLACED IN DEC. 2016 AND NOW HAVING TO TURN AROUND AND HAVING TO REPLACE THEM AGAIN.

03/14/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

HORN ACTIVATES ON ITS OWN AND INTERMITTENTLY. THIS OCCURS WHILE DRIVING AND WHILE STATIONARY AND OFF. TURN SIGNAL - WHEN RIGHT SIGNAL IS ENGAGED THE INTERIOR DOME LIGHT TURNS ON. THIS OCCURS ONLY WHILE DRIVING. AIR BAG DASH WARNING LIGHT STAYS LIT ON DASH AND MAKES A "BING" SOUND THIS OCCURS ONLY WHILE DRIVING. IT TURNS ON AND OFF ONLY WHILE DRIVING. WINDOW SWITCH - DRIVER SIDE WINDOW SWITCH FUNCTIONS INTERMITTENTLY. THIS OCCURS WHILE IN MOTION AND STATIONARY.

03/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

GAS CAP INDICATOR - MESSAGE APPEARS ON DASH STATING THAT GAS CAP IS AN ISSUE. I HAVE PURCHASED TWO GAS CAPS AFTER REPLACING THE ORIGINAL GAS CAP AND STILL HAVING ISSUES. THIS OCCURS WHILE DRIVING. STALL - RELATED TO THE GAS CAP ISSUE MY VEHICLE STALLED WHILE DRIVING FINALLY SHUTTING OFF AND LOSING POWER.

03/11/2017
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

CAR "FROZE"WHILE DRIVING. ALARM STARTED GOING OFF. WINDSHIELD WIPERS AND WASHER FLUID AND ALARM KEPT GOING THOUGH I PULLED OVER AND SHUT OFF CARD. SUDDENLY IT STOPPED. TURNED CAR BACK ON, CHECK ENGINE LIGHT WAS ON THEN TURNED OFF. NOW DOOR LOCKS DON'T WORK, BACK HATCH WON'T OPEN. WASHER FLUID IS LOW. KEY FOB DOES NOT WORK.

03/08/2017
Components: STEERING
Incident Date: 02/28/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED WHILE MAKING A TURN. THE VEHICLE HAD BEEN DRAINED OF THE STEERING FLUID. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 160,000.

02/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

THE HORN BLOWS INTERMITTENTLY BOTH WHILE DRIVING & WHEN OFF & PARKED. THIS HAS STARTLED DRIVERS & PEDESTRIANS. IT HAS ALSO AWOKEN MY NEIGHBORS AT 3:00AM. I SEE NUMEROUS COMPLAINTS ON LINE BUT MY DODGE DEALER IS NOT AWARE OF ANY PROBLEMS.

02/06/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

THE ALARM SYSTEM GOES OFF BY ITSELF. THE LIGHTS FLASH AND THE HORN BLOWS WHILE THE CAR IS OFF. IT CAN BE AT DIFFERENT TIMES OF THE DAY.

02/02/2017
Components: AIR BAGS,ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

MY AIRBAG LIGHT IS ON AND DOESN'T GO AWAY. THE ENGINE LIGHT COMES OFF AND ON

01/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

THE HORN BLOWS INTERMITTENTLY BOTH WHILE DRIVING & SITTING IN THE DRIVEWAY. THIS CAUSES A DANGEROUS SITUATION WHILE DRIVING & WAKING UP MY NEIGHBORS AT NIGHT. *TR

01/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

IGNITION KEY TURNS OFF ACCIDENTALLY WHILE DRIVING - UNSAFE AND CAN CAUSE A FATAL ACCIDENT. *TR

01/13/2017
Components: STEERING
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

PARKED VEHICLE TO ATTEND A 2 HOUR SCHOOL FUNCTION. IT WAS APPROX. -20 DEGREES OUTSIDE IN THE EVENING. WHEN I WENT TO DRIVE THE VEHICLE HOME THE POWER STEERING WAS GONE. IT WAS VERY DIFFICULT TO DRIVE TO GET THE 3 MILES HOME. ONCE WE WERE HOME WE COULD SMELL POWER STEERING FLUID BURNING FROM THE ENGINE. WE PARKED THE VEHICLE, OPENED THE HOOD AND THERE WAS POWER STEERING FLUID ON TOP THE ENGINE AS WELL AS SPRAYED UNDERNEETH THE HOOD. THERE WAS A RECALL FOR THIS ISSUE ON THE DODGE JOURNEY STARTING IN MAY 2016. CHRYSLER RECALL # S08. I CHECKED MY VEHICLE'S VIN WITH YOUR WEBSITE. IT CAME BACK AS NOT BEING INCLUDED IN THE RECALL. I HIGHLY RECOMMEND THIS BEING LOOKED INTO AS MY VEHICLE DISPLAYED THE EXACT ISSUES ON THE RECALL.

01/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

MY CAR WILL RANDOMLY NOT START THE LIGHTS ON DASH ALL COME ON ALONG WITH THE RADIO. IT HAS BEEN LOOKED AT NUMEROUS TIMES AND NOTHING HS HAPPENED A DOZEN PLUS TIMES SOMETIMES NOT FOR A MONTH SONETIMES A WEEK OR DAY LATTER.

01/09/2017
Components: STEERING
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT AFTER EXPOSURE TO COLD TEMPERATURES, THE POWER STEERING HOSE RUPTURED WHILE THE ENGINE WAS STARTED. THE FAILURE CAUSED A LOSS OF POWER STEERING ASSIST. THE VEHICLE WAS TAKEN TO THE MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FLUID, HOSES, STEEL TUBES, AND POWER STEERING OIL COOLER NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V273000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 104,000.

01/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2017
Crash: No
Fire: No
Summary

I PURCHASED MY VEHICLE IN JANUARY 2014. IN ROUGHLY JUNE 2014 I STARTED MY CAR AND THE WIPERS IMMEDIATELY TURNED ON HIGH AND I WAS NOT ABLE TO TURN THEM OFF OR SLOW THEM DOWN. I ALSO WAS UNABLE TO USE MY TURN SIGNALS, AND WHILE DRIVING FOR A WHILE WITH THE WIPERS ON AND NO TURN SIGNALS (HAD TO GET HOME AND GET TO THE DEALERSHIP), THE TURN SIGNAL ARM ON THE STEERING WHEEL WOULD BECOME QUITE WARM. THE TIPM WAS REPLACED FOR ROUGHLY $750+LABOR. IT IS NOW JANUARY 2017 AND I AM HAVING THE EXACT SAME ISSUES WITH THE WIPERS BEING STUCK ON AND NO USE OF TURN SIGNALS. THE CAR WAS PARKED IN THE GARAGE, I TURNED IT ON, AND HELLO WIPERS. THE TIPM WILL NEED TO BE REPLACED FOR THE SECOND TIME IN THREE YEARS. THIS IS A SAFETY ISSUE AS ANY OTHER NUMBER OF ELECTRICAL COMPONENTS CONTROLLED BY THE TIPM (SO BASICALLY EVERYTHING) COULD BE AFFECTED WITH NO WARNING. THERE ARE MANY COMPLAINTS ABOUT THE TIPM IN THIS MODEL VEHICLE (AND OTHER CHRYSLER VEHICLES). WHY IS NOTHING BEING DONE?! *TR

01/07/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

WE PURCHASED OUR 2010 DODGE JOURNEY SXT BRAND NEW IN OCTOBER 2010 FOR 30K (A RIP OF FOR SURE) - BEING YOUNG, NAIVE AND OUR FIRST BRAND NEW VEHICLE PURCHASE. WITHIN 3000 MILES, WE HAD TO HAVE ALL OF THE ROTORS RESURFACED. THE BRAKES HAVE BEEN REPLACED TWICE. A FULL SET OF TIRES TWICE. THE CAR SHUT OFF WHILE RUNNING THREE TIMES, ALMOST RESULTING IN HORRIBLE ACCIDENTS (THIS WAS DUE TO THE IGNITION ISSUE THAT *EVENTUALLY* RECALLED). THE ALARM WOULD GO OFF RANDOMLY AND OFTEN WITHOUT REASON. THE DEALER OF COURSE, WAS UNABLE TO REPLICATE THE ERROR. SO WE WERE LEFT WITH NO OTHER RECOURSE THAN THE REMOVE THE FUSE, WHICH IS TOTALLY UNSAFE BUT WAS THE ONLY OPTION WE HAD. NOW, WITHIN THE PAST 8 MONTHS OR SO, THE BATTERY HAS BEEN GOING DEAD AFTER BEING LEFT WITHOUT RUNNING FOR AT LEAST TWO DAYS. THE BATTERY HAS BEEN COMPLETELY REPLACED WITH A BRAND NEW BATTERY TWICE, AND A FULL DIAGNOSTIC SCAN WAS RAN ON DECEMBER 22ND WHEN THE LATEST NEW BATTERY WAS INSTALLED. THEY FOUND ABSOLUTELY NOTHING WRONG AS TO WHY THE BATTERY WAS DRAINING. NOW, TODAY, ITS DEAD AGAIN AFTER TWO DAYS BEING LEFT SITTING - ANOTHER FULL SET OF BRAKES WAS REPLACED A MONTH AGO - AND YET ANOTHER ROTOR NEEDS TO BE REPLACED, AS THERE IS NO SALVAGING THIS ONE. THIS CAR ONLY HAS 60K MILES ON IT. WE HAVE ABSOLUTELY ZERO CHANCE WITH THE VIRGINIA (WHERE WE PURCHASED THE VEHICLE) 'LEMON LAW', AS ANY ISSUES NEED TO BE REPORTED WITHIN 18 MONTHS OF THE DELIVERY OF THE VEHICLE. THIS VEHICLE NEEDS TO BE COMPLETELY RECALLED AND ALL THE ISSUES NEED TO BE FIXED BY DODGE. WE'RE UNDERWATER FOR SURE ON OUR LOAN AND AT BEST, WE'LL ONLY BE ABLE TO GET 3K FOR A TRADE IN. ITS A RUNNING WHEN IT WANTS TO DEATH TRAP AND DODGE NEEDS TO MAKE THIS RIGHT WITH THEIR CUSTOMERS. WE LOVED IT WHEN WE FIRST PURCHASED IT, BUT NOW WE'RE APPREHENSIVE ABOUT WHAT ELSE WE'RE GOING TO HAVE GO WRONG WITH IT.

01/02/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WD5PH6FV0AP******
Summary

I WAS OUT OF TOWN PARKED AT A STORE WOULD NOT START. AS I WAS WAITING ON SOMEONE TO COME HELP ME THEN 30 MINS OR SO LATER MY CAR STARTED UP. MY BOYS AND I CUT OUR VACATION SHORT BECAUSE ITS VERY UNSAFE HAVING YOUR CAR NOT START IN A PLACE YOU KNOW NO ONE. WE'VE CHANGED THE BATTERY. THE NEXT MONTH I WAS GETTING GAS AND IT WOULDN'T START AGAIN. I HAD A PERSON JUMP ME AND TOOK IT TO GET CHECKED OUT AND THEY FOUND NOTHING WRONG WITH THE CAR. SO A MONTH AND A HALF THE CAR DID IT AGAIN I WAS AT THE MALL AND IT WOULDN'T START. THIS IS A HORRIBLE FEELING NOT KNOWING WHEN OR IF YOUR CAR IS GOING TO START OR NOT. WE CAN'T DRIVE OUT OF TOWN IN IT BECAUSE THE UNCERTAINTY IF IT'S GOING TO START OR NOT. WHICH IT IS UNFAIR TO MY BOYS WHEN WE AT LEAST DO SOMETHING ON SUMMER BREAK OR FALL BREAK OR EVEN WINTER BREAK AND WE CAN'T EVEN GO OUTSIDE OF OUR CITY. *TR

12/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

I HAVE READ THAT SEVERAL OTHERS ONLINE HAVE HAD SIMILAR PROBLEMS AND DEALER CAN NOT FIX IT. I HAVE HAD THIS CAR 3 MONTHS AND AT RANDOM TIMES WHEN YOU TRY TO START THE CAR IT WILL NOT TURN OVER, WILL NOT START. IT IS NOT THE BATTERY, IT HAS BEEN TESTED. IT WILL NOT START WHEN JUMPED, IT AT TIMES WILL START IN NEUTRAL, BUT THE OTHERS YOU JUST HAVE TO WAIT UNTIL IT DECIDES TO START, HOURS, SOMETIMES DAYS. IT IS ELECTRICAL, POSSIBLY ANIT THEFT. I DO NOT UNDERSTAND WHY THIS HAS NOT BEEN RECALLED.

12/27/2016
Components: EXTERIOR LIGHTING,SERVICE BRAKES,ENGINE
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL HIT THE FLOORBOARD WHEN IT WAS DEPRESSED. IN ADDITION, THE HEADLIGHTS INTERMITTENTLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. UPDATED 02/16/17*LJ *CN

12/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

CAR WILL NOT START. JUST CLICKING NOISE IN GEAR SHIFTER AND NEAR GLOVE BOX. AFTER ABOUT 50 TIMES TRYING THEN VEHICLE STARTS AND IS FINE UNTIL NEXT TIME WHICH MAY BE WEEKS, MONTHS OR DAYS.

12/22/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

ROUGHLY 3 WEEKS AGO, I WAS DRIVING HOME FROM WORK AND MY HEADLIGHTS WOULD NOT COME ON. WHEN I MADE IT HOME, I TRIED TURNING THE LIGHTS OFF AND ON. THEY WOULD POP ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OUT. AFTER A DAY OR TWO, ,Y SON CAME OVER AND CHANGED THE BULBS FOR THE HEADLIGHTS. THEY WORKED FOR ABOUT 3 WEEKS. LAST NIGHT THE SAME THING HAPPENED AGAIN. NO HEAD LIGHTS. IF YOU LEAVE THE LIGHTS IN THE ON POSITION, THEY WILL FLASH ON AND OFF AT VARIOUS TIMES. *TR

12/22/2016
Components: ENGINE
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

MY 2010 DODGE JOURNEY'S ENGINE STALLS AND I HAVE NO POWER STEERING OR BRAKES WHILE I AM DRIVING. THIS PROBLEM HAPPENED FIRST IN NOV. 2015 WITH AROUND 68000 MILES ON VEHICLE AND THOUGHT IT WAS A FLUKE OR CAUSED BY BAD WEATHER. IT STARTED TO HAPPEN SEVERAL TIMES AGAIN MARCH/APRIL 2016. DEALERSHIP COULD NOT FIND THE PROBLEM. TOOK IT BACK IN TO DEALERSHIP IN JUNE 2016, STILL COULD NOT FIND ISSUE. CONTINUED TO HAPPEN AND TOOK IT IN SEPTEMBER FOR THAT AND OTHER ISSUES (HORN GOING OFF RANDOMLY AND BATTERY DRAINING OVERNIGHT). NOW DEC 2016 AND THE CAR STALLED WHILE DRIVING 3 TIMES THIS WEEK AND THE LAST TIME SOMEONE ALMOST REAR ENDED ME BECAUSE OF IT. MY LIFE AND MY CHILDREN'S LIFE ARE AT STAKE. IT HAS ONLY HAPPENED WHEN I AM GOING UNDER 45MPH AT THIS POINT AND ON SOME OCCASIONS IT IS WHILE I AM SLOWING DOWN TO TURN IN A PARKING SPACE BUT SOMETIMES IT IS IN THE MIDDLE OF THE ROAD DRIVING. IT HAS HAPPENED IN THE MORNING/AFTERNOON/EVENING, RAIN, SNOW AND SUNSHINE, HOT AND COLD DAYS. IT DOES NOT HAPPEN EVERYDAY WHICH MAKES THIS ISSUE EVEN WORSE I NEVER KNOW WHEN IT WILL OCCUR. THE ONLY ISSUE THAT REMAINS THE SAME IS THAT MY TRACTION SYSTEM LIGHT COMES ON 90% OF THE TIME THIS OCCURS. I HAVE TOLD THIS TO THE DEALERSHIP EVERY TIME AND THEY STILL CANNOT RESOLVE THE ISSUE. I AM EXTREMELY UPSET AND HAVE SEVERAL COMPLAINTS FILED WITH CHRYSLER/DODGE HEADQUARTERS. *TR

12/15/2016
Components: STEERING,ENGINE
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

CAR ENGINE STALLS WHEN BRAKING, SLOWING DOWN AND ALSO STOPPING AT STOP SIGNS. RANDOMLY OCCURS OFTEN

12/14/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

AFTER CAR SITS OVER NIGHT CAR IS STARTED AND DROVE LESS THEN 5 MINUTES AND CAR WILL SHUT OFF WITH OUT CAUSE. LOSS OF POWER STEERING AND BRAKES. CAR HAS TO PLACED IN NEUTRAL AND RESTARTED. WILL CRANK OVER ABOUT 6 TIMES A SMALL THEN RESTART. THIS CAR IS UNSAFE TO DRIVE. IT DOESN'T MATTER HOW FAST OR SLOW YOU ARE GOING IT WILL SHUT OFF.

12/05/2016
Components: ENGINE,VISIBILITY/WIPER
Incident Date: 11/23/2016
Crash: No
Fire: No
Summary

NO HEAT FROM PASSENGER SIDE VENTS ON ANY SETTING, WHETHER DRIVING OR STATIONARY. AS A RESULT, DEFROST PERFORMANCE DOES NOT MEET FMVSS 103. FLUSHED HEATER CORE AND A LOT OF DEBRIS CAME OUT AND HEAT WORKED ON BOTH SIDES. NUMEROUS SIMILAR CASES HAVE BEEN REPORTED ONLINE. ATTACHED IMAGE IS OF SEDIMENT THAT CAME OUT DURING FLUSH. *TR

11/25/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

THE BRAKING SYSTEM HAS BEEN A SERIOUS PROBLEM FROM THE FIRST MONTH OF MY PURCHASE.CAR WAS PURCHASED IN 2011, ROTORS & PADS FRONT REPLACED. EVERY YEAR I REPLACE ROTORS, PADS CALIPERS, EVEN THE MASTER CYLANDER. RECENTLY AN ENTIRE TEAM OF MACHANICS WORKED SEVERAL HOURS ON THE CAR, ALL WERE FRUSTRATED THAT THEY COULD NOT CORRECT THE BRAKE PROBLEMS. SAID THEY HAVE NEVER SEEN ANYTHING LIKE THIS BEFORE IN THEIR EXPERIENCE. COST ME $1000.00! ANOTHER PROBLEM SHOWING UP IS THE CAR JUST SHUTS OFF WHILE DRIVING. THIS , AFTER THE KEY WAS RECALLED AND REPLACED. THIS HAS JUST HAPPENED TWICE.

11/22/2016
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL. TOOK VEHICLE TO DEALERSHIP AND WAS DIAGNOSED AS A FAULTY TOTALLY INTEGRATED POWER MODULE (TIMP). UNFORTUNATELY THE JOURNEY WAS OMITTED FROM THE TIMP RECALL CAMPAIGN LEAVING THE CUSTOMER ON THE HOOK FOR THE REPAIRS. THIS VEHICLE SHOULD BE ADDED TO THE RECALL LIST AS IT POSES A SAFETY RISK OF LACK OF WIPERS AND OTHER POSSIBLE SAFETY ISSUES WHILE DRIVING.

11/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

INTERMITTENT NON-FUNCTION OF POWER WINDOWS, INTERIOR DOME LIGHTS AND DASH LIGHTS CANNOT BE ACTIVATED OR CONTROLLED WITH STEERING COLUMN CONTROLS, REAR WIPER WASHER MOTOR ACTIVATES WHEN REAR WIPER IS TURNED ON, BUT TURNS OFF WHEN THE CONTROLS ARE ADVANCED TO THE SPRAY FUNCTION. KEYLESS UNLOCK INTERMITTENTLY NON-FUNCTIONAL.

11/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

WHILE VEHICLE IS PARKED IN APARTMENT COMPLEX PARKING LOT, FACTORY ALARM KEEPS GOING OFF. IN ORDER FOR IT TO STOP FUSES HAD TO BE TAKEN OUT.

11/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN ANY OF THE DOORS WERE OPENED, THE HORN SOUNDED AND THE WINDSHIELD WIPER BLADES MOVED APPROXIMATELY A HALF INCH. THE CONTACT BELIEVED THAT THE FAILURES COULD AFFECT THE LIGHTS AND THE BATTERY COULD LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED PROGRAM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 162,000.

10/28/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE HEAD LAMPS FLICKERED AND FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

10/18/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

DRIVING DOWN THE INTERSTATE, ALL OF A SUDDEN MY HEATING/COOLING WOULD SHUT OFF ALONG WITH MY RADIO. THEN IT WOULD COME ON. IT DID THIS SEVERAL TIMES. SHORTLY AFTER THAT, MY TURN SIGNALS NO LONGER WORKED AND IT CAUSED ME TO ALMOST GET IN AN ACCIDENT. I WAS DRIVING APPROXIMATELY 65-70 MPH. IT CONTINUED TO DO THIS EVEN AFTER STOPPING. A WEEK LATER, AS I GOT UP TO GO TO WORK IN THE MORNING, IT WOULDN'T START. IT WOULD JUST CLICK WHEN ATTEMPTING. IT WASN'T SENDING THE SIGNAL TO THE STARTER TO GET IT GOING. I WAS STRANDED. I FEEL LIKE MY VEHICLE IS POSSESSED AND IT'S REALLY SCARY. *TR

10/17/2016
Components: WHEELS,SERVICE BRAKES
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

DODGE JOURNEY BRAKE SYSTEM IS UNDERSIZED FOR VEHICLE SIZE AND WEIGHT. BRAKE PADS AND ROTORS ARE NEEDING FULL CHANGEOUT AFTER APPROX 25K MILES. VEHICLE HAS LESS THAN 60K MILES ON ODOMETER, AND BRAKE SYSTEM AGAIN MUST BE REPAIRED PREMATURELY. I BELIEVE THIS IS THE REASON DODGE INCREASED THE ROTOR SIZE ON 2011 MODELS.

10/17/2016
Components: WHEELS
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

OEM TPMS SENSOR VALVE STEM CRACKED AND BROKE, INSTANTLY DEFLATING TIRE. MATERIAL APPEARS TO BE MANUFACTURED FROM ALUMINUM AND SHOWS SIGNS OF CORROSION APPROX 1/4" BELOW TOP OF FILL HEAD. IF VEHICLE WAS IN HIGH SPEED MOTION AT TIME OF FAILURE, THEN INSTANT TIRE DEFLATION WOULD HAVE OCCURRED AND LEAD TO A POSSIBLE LOSS OF CONTROL AND TIRE DAMAGE. A WEB SEARCH FOR SIMILAR ISSUE YIELDS A FEW LEGAL SITES THAT ARE INVESTIGATING ISSUE FOR THE 2009-2010 MODEL YEARS AS LATER MODELS WERE INSTALLED WITH RUBBER STEM.

10/07/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

VEHICLE HAS INTERMITTENT PROBLEM WHERE, WHEN STARTING, ONLY A "CLICK" SOUND IS HEARD, AND ENGINE DOES NOT START. TOLD ORIGINALLY, THAT THE BATTERY WAS BAD. IT WAS REPLACED. PROBLEM RECURRED. THEN TOLD THE ALTERNATOR AND STARTER WERE BAD, SO THEY WERE REPLACED. THE PROBLEM RECURRED. SERVICE DEPARTMENT TOLD US THAT SOFTWARE ON THE "COMPUTER" NEEDED TO BE UPDATED, SO THAT WAS DONE. THE PROBLEM CONTINUES TO RECUR. WHEN VEHICLE WON'T START, JUMPING IT WON'T HELP. WE HAVE TO JUST TRY OVER AND OVER AGAIN. SOMETIMES IT STARTS AFTER A FEW TRIES, SOMETIMES WE HAVE TO WAIT 20-30 MINUTES BEFORE ENGINE FINALLY STARTS. ONE INSTANCE, THE VEHICLE DIDN'T START FOR AN HOUR. THE LAST COMMUNICATION WITH THE DEALER, AFTER HAVING THIS PROBLEM FOR A NUMBER OF YEARS, WAS THAT THEY CAN'T FIX IT BECAUSE THEY HAVE NO IDEA WHAT IS WRONG. THIS WAS AFTER SPENDING HUNDREDS OF DOLLARS ON WHAT TURNED OUT TO BE UNNECESSARY REPAIRS

10/07/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY VEHICLE HAS AN IGNITION ISSUE. THE KEY WILL TURN BACK TO ACC MODE WHILE TRYING TO START OR GOING DOWN THE ROAD. THIS HAS BEEN REVIEWED BY BEAMAN AUTO IN MURFREESBORO, TN AND THEY AGREE THAT THE IGNITION IS THE ISSUE. THE DEALER/CHRYSLER REFUSE TO DEAL WITH THIS UNDER THE IGNITION SWITCH RECALL.

09/28/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STARTER AND BATTERY WERE CHANGED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/24/2016
Components: SERVICE BRAKES
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

BRAKES WILL NOT HOLD CAR ON A DOWNHILL STEEP GRADE. WHILE ON A CITY STREET GOING DOWN HILL A RED LIGHT AHEAD. I APPLIED BRAKES CAR COULD NOT STOP WITH PLENTY OF TIME TO STOP I HAD TO ROLL THROUGH THE RED LIGHT.

09/13/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO MULTIPLE INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE ALTERNATOR, STARTER, FUEL PUMP AND IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHERE IT WAS STATED THAT THE KEY WAS UNABLE TO CONNECT TO A SENSOR IN THE IGNITION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.

09/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN BECAME OPERABLE INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

09/10/2016
Components: SERVICE BRAKES
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I HAVE REPLACED BRAKE PADS AND ROTORS NUMEROUS TIMES. I HAVE HAD TO HAVE THE ENTIRE BREAKING SYSTEM REPAIRED SEVERAL TIMES. HAVE SPENT A LOT OF MONEY ON REPAIRS. BRAKES SHOULD NOT HAVE TO BE REPLACED THIS OFTEN.

09/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN FAILED TO SOUND RANDOMLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 02/15/2017*CT *TR

09/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

THE HORN GOES OFF INTERMITTENTLY SOMETIMES JUST SITTING IN THE DRIVEWAY. THIS IS DANGEROUS AS FELLOW MOTORISTS OR PEDESTRIANS THINK THAT I AM BLOWING MY HORN AT THEM.

08/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2016
Crash: No
Fire: No
Summary

THE HORN BLOWS BY ITSELF AT ALL DIFFERENT TIMES

08/30/2016
Components: SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

IN JUNE 2016 I TOOK MY CAR TO BETTEHAUSEN DODGE IN TINLEY PARK, IL. THEY DID SOME REPAIRS AND SINCE THEN THE HORN GOES OFF BY ITSELF. THE CAR CAN BE PARKED WITH THE MOTOR OFF OR YOU COULD BE DRIVING IN TRAFFIC AND THE HORN WILL BLOW. I TOOK THE CAR BACK TO BETTENHAUSEN IN AUGUST 2016 THEY DID ANOTHER COMPUTER UPDATE AND THE HORN IS STILL GOING OFF BY ITSELF. THE HORN WAS FIND UNTIL I TOOK IT TO BETTENHAUSEN IN JUNE. ONCE THEY FINISHED WORKING ON IT THEY HORN BLOWS SPORADICALLY. AGAIN IN AUGUST 2016 I HAD MY CAR TOWED TO BETTENHAUSEN BECAUSE THE CAR BROKE DOWN. UPON BETTENHAUSEN REVIEWING MY CAR THEY STATED IT WAS THE HEATER HOSE, A GASKET AND THE ANTI FREEZE BOTTLE HAD A HOLE IN IT. IT COST ME $582.00 FOR THAT REPAIR. THE SERVICE DEPARTMENT ALSO INFORMED ME THAT I NEEDED FRONT AND REAR MOTOR MOUNTS BROKEN, FRONT AND REAR STRUTS BLOWN OUT, FRONT AND REAR BRAKE PADS AND ROTORS WARPED AND WORN, RIGHT REAR WHEELING BEARING EXCESSIVE NOISE. THESE ARE MAJOR REPAIRS AND WILL COST MAJOR MONEY. WHY DIDN'T BETTENHAUSEN INSPECT MY CAR THOROUGHLY IN JUNE WHEN IT WAS TOWED IN? I THINK THESE THINGS WERE WRONG WITH THE CAR IN JUNE BUT IT WAS INSPECTED BY THE SERVICE DEPARTMENT. SO I DROVE AROUND FOR MONTHS WITH ALL THIS WRONG WITH MY VEHICLE. WHAT IF I COULDN'T STOP, OR A WHEEL FELL OFF WHILE I WAS DRIVING THE EXPRESSWAY? IT WAS UNDER WARRANTY IN JUNE AND NOW IT IS NOT AND THESE ARE MAJOR SAFETY HAZZARDS.

08/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

REAR DOOR LOCKS WILL NOT OPEN WITH THE KEY FOB OR BY PUSHING THE UNLOCK DOOR BUTTON FROM INSIDE THE CAR. IF YOU MANUALL OPEN THE REAR DOORS BY PULLING UP ONT HE KNOB THEY WILL NOT LOCK WHEN DRIVING OR WITH THE KEY FOB OR BY HITTING THE DOOR LOCK BUTOON. THIS IS A KNOWN ISSUE AND DODGE CHRYSLER WILL NOT FIX IT

08/26/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

HORN KEEPS GOING OFF FOR NO APPARENT REASON INCLUDING WHILE DRIVING DEALER UNABLE TO FIX WHICH CAUSE A SAFETY CONCERNS FOR OTHERS AROUND ME WHY THIS IS NOT CONSIDERED A SAFETY CONCERN AND A RECALL IS NEEDED BEYOND COMPREHENSION. AGGRAVATION BEHIND THE WHEEL IS NOT GOOD.

08/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

THE HORN BLOWS BY ITSELF AT ALL DIFFERENT TIMES.

08/17/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

HORN BEEPS AT RANDOM TIMES, WHILE PARKED IN DRIVEWAY, WHILE DRIVING, ETC. THIS CAUSES A SEVERE ISSUE WHEN YOUR HORN BEEPS AT OTHERS FOR NO REASON WHEN DRIVING DOWN ROAD. THIS SEEMS TO BE A KNOWN ISSUE WITH THIS MODEL, HOWEVER IT APPEARS CHRYSLER DOESN'T FULLY UNDERSTAND THE CAUSE OR FIX.

08/15/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000. UPDATED 10/05/16*LJ *TR

08/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2016
Crash: No
Fire: No
Summary

THE HORN RANDOMLY HONKS WITHOUT PUSHING THE HORN BUTTON. THIS HAPPEN BOTH WHILE SITTING UNATTENDED AS WELL AS WHILE DRIVING. VERY DISTRACTING TO BOTH DRIVER AND OTHERS DRIVING NEAR BY. WE HAD TO PULL THE FUSE'S DISABLING THE HORN TO BE ABLE TO DRIVE THE CAR. DEALER HAS BEEN UNABLE TO RESOLVE. IT APPEARS TO BE A COMMON PROBLEM AS YOU CAN FIND VIDEOS ONLINE OF THE MAKE AND MODEL DOING THE EXACT SAME THING OUR CAR DOES. WHY ISN'T THERE A RECALL ON THIS UNSAFE CONDITION?

08/09/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE REQUIRED MULTIPLE ATTEMPTS TO START. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

08/09/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV1AT******
Summary

SEVERAL INSTANCES OF DRIVING ALONG AND THE CAR JUST SHUTS OFF. WHEN THE CAR SHUTS OFF YOU LOOSE POWER STEERING. BOUGHT THIS VEHICLE USED IN 2015 AND IT HAPPENED ONCE BEFORE THE END OF THE YEAR. NOW IN 2016 THERE ARE AT LEAST 20 TIMES THAT I CAN COUNT. I KNOW THERE IS A RECALL FOR THIS IN THE 2010 JOURNEYS BUT MINE IS NOT INCLUDED IN IT BY VIN #. I AM WONDERING IF THE TIME FRAME ON THIS ISSUE DOESN'T NEED TO GO WIDER OUT TO CATCH MORE.

08/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

08/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

HORN BLOWS INTERMITTENTLY WHILE DRIVING OR WHILE PARKED UNATTENDED. UNSAFE FOR THIS TO OCCUR WHILE DRIVING.

08/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

IGNITION SWITCH SPRING GETTING STUCK. KEY FOB WILL NOT GO IN OR COME OUT WITHOUT FORCE.

07/29/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHEN THE VEHICLE WAS STARTED, IT MADE A CLICKING NOISE BUT FAILED TO START RIGHT AWAY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE MOST OF THE TIME. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE STARTER. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 82,000.... UPDATED 08/23/16 *BF

07/28/2016
Components: SUSPENSION,SERVICE BRAKES,ENGINE
Incident Date: 07/16/2015
Crash: No
Fire: No
Summary

BREAKS HAVE TO BE REPLACED AT LEAST EVERY 2 MONTHS. MY CAR CONTINUES TO OVERHEAT AND WE HAVE THE THERMOSTAT 5 DIFFERENT TIMES. WE HAVE TO KEEP TURNING THE KEY OFF AND ON TIL THE CAR DECIDES TO START. I HAVE CONTACTED THE PEOPLE ABOUT THIS AND THEY KEEP TELLING ME THAT THERE IS NO RECALL FOR MY VIN NUMBER. IT NEEDS TO BE ADDED BECAUSE IT IS OBVIOUSLY AN ISSUE WITH MORE THAN JUST MY CAR. I WILL CONTACT AN ATTORNEY BECAUSE NOW THAT IT IS OUT OF WARRANTY THEY TELL ME I WILL HAVE TO PAY TO HAVE THE ISSUES RESOLVED THE START ISSUE IS OF COURSE STATIONARY THE BREAK PROBLEM IS WHILE DRIVING AND SO IS THE OVER HEATING ISSUE WAS DRIVING DOWN THE ROAD HEARD A SCRAPING NOISE AND THE FRONT BUMPER WAS TALKING OFF AND THE BUMPER BAR WAS LOOSE. THESE ARE APPARENTLY VERY DANGEROUS CARS AND ALL SHOULD BE RECALLED

07/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

POWER SUPPLY TO TIPM BECOMING HOT AND MELTING TIPM HOUSING SURROUNDING CONNECTION. RANDOM HORN HONKING, REMOTE START DOESN'T WORK, CLICKING FROM TIPM, DRAW FROM TIPM DRAINING BATTERY WHEN VEHICLE NOT RUNNING(OVERNIGHT). NO REPLACEMENT PARTS AVAILABLE.

07/25/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

HORN/ALARM GOES OFF WHILE I'M DRIVING OR WHILE CAR IS PARKED IN DRIVE WAY

07/15/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE HORN/ALARM WILL SOUND RANDOMLY AND FOR NO APPARENT REASON, OFTEN GOING DOWN THE ROAD OR IN THE MIDDLE OF THE NIGHT. THE KEYFOB WILL LODGE IN AND THE ENTIRE ELECTRICAL SYSTEM IS "DEAD". REPLACED BATTERY THINKING IT WAS BATTERY ISSUE. ENTIRE ELECTRICAL SYSTEM IS "DEAD" EVERY FEW DAYS. THERE IS A STRANGE DRAG/CLICK SOUND WHEN TURNING WHEEL. MANY OTHER ELECTRICAL ISSUES THAT ARE BIZARRE AND COMPLETELY RANDOM. AT TIMES YOU HAVE TO START, KILL, RESTART ENGINE AND FINALLY WILL GO IN GEAR. I KEEP CHECKING FOR RECALLS AS THIS APPEARS, THROUGH MULTIPLE POSTS I HAVE READ, TO BE AN ISSUE WITH THIS YEAR MODEL. I CAN'T AFFORD TO KEEP TAKING TO DEALERSHIPS FOR ISSUES THAT CLEARLY ARE RELATED TO THE MANUFACTURING OF THE VEHICLE.

07/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

ACTIVE HEADREST FRONT PASSENGER SIDE DEPLOYED FOR NO APPARENT REASON. VEHICLE WAS STATIONARY, PARKED IN DRIVEWAY. NO CONTACT WITH OTHER VEHICLE OR OBJECT.

07/07/2016
Components: SEATS
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVOAT******
Summary

MY HEAD REST HAS CAME APART & THE DODGE DEALER DOESN'T KNOW HOW TO PUT IT BACK TOGETHER. I WAS TOLD IT IS PART OF THE AIR BAG RECALL & I JUST HAD THAT FIXED YESTERDAY. I DRIVE WITH MY SEAT STRAIGHT UP & I'M UNABLE TO DO SO BECAUSE OF THE HEAD REST.I MET A GUY FROM DODGE & HE TOOK PICTURES & MADE A REPORT BUT THAT WAS 3 WEEKS AGO. I NEED SOMETHING DONE. I WAS DRIVING MY CAR WHEN MY HEAD REST EXPLODED ON A SIDE STREET IF I WOULD OF BEEN ON THE HIGHWAY I WOULD OF PROBABLY WREAKED . I NEED HELP WITH THIS!!

06/29/2016
Components: SERVICE BRAKES
Incident Date: 03/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PULLING OUT OF THE DRIVEWAY, THE CONTACT HEARD A SQUEAKING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE BRAKE PAD WAS REPLACED. IN ADDITION, THE BRAKE BOOSTER HYDRAULIC SYSTEM FAILED AND NEEDED TO BE REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,883.

06/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE PROVIDED FALSE WARNING INDICATORS AND STOPPED ABRUPTLY OCCASIONALLY. THE FAILURE MILEAGE WAS 108,732.

06/27/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

WHEN I TURNED OFF THE ENGINE AND REMOVED THE KEY AND STEPPED OUTSIDE THE VEHICLE I NOTICED THE ENGINE WAS STILL RUNNING. ENGINE CONTINUED TO RUN FOR 45 MINUTES TO AN HOUR. WHEN I REENTERED VEHICLE TO TRY THE KEY AGAIN IT WOULD NOT SHUT OFF AND WAS UNABLE TO SHIFT THE GEAR LEVER. THE VEHICLE WAS AT A CLIENTS LOCATION SO I DROVE IT HOME AND PARKED IT IN THE DRIVEWAY WHERE IT CONTINUED TO RUN FOR ABOUT AN HOUR WHEN I REMOVED THE KEY. I HAD THE VEHICLE TOWED TO PREMIER OF CAPE COD THE ONLY DODGE DEALER ON CAPE COD. I WAS TOLD IT WAS AN ELECTRONIC COMPUTER MODULE. TO REPLACE THE MODULE WITH 2 NEW KEYS THE COST WOULD BE $1,038.00 INSTALLED. I SUBMITTED A SAFETY CLAIM WITH THE CHRYSLER/DODGE REGIONAL OFFICE AND WAS DENIED. I WAS OFFERED A YEAR OF FREE OIL CHANGES AND NO REIMBURSEMENT AS VEHICLE WARRANTY WAS OVER. THE VEHICLE WAS A 2010 WITH 74,470 MILES. MY CONCERN IS THAT THIS COULD VERY WELL BEEN A SAFETY ISSUE AS VEHICLE KEPT RUNNING AND COULD NOT BE SECURED. IT SEEMS TO ME THAT THIS SHOULD HAVE BEEN ISSUED A RECALL AS UPON INVESTIGATING FURTHER THIS MODEL AND YEAR HAD A HISTORY OF THIS ISSUE. A $1,038.00 REPAIR FOR A COMPUTER MODULE IS NOT YOUR AVERAGE ISSUE/REPAIR.

06/26/2016
Components: SERVICE BRAKES
Incident Date: 06/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

THE VEHICLE HAS A 100000+ MILES NEVER REALIZED THAT I WOULD HAVE TO CHANGE THE BRAKES NEARLY 30 TIMES IN THAT TIME FRAME ALMOST 4 OR 5 TIMES A YEAR THEY SHAKE VIBRATE I REPLACED THE ROTORS THE CALIPERS SHOES AND ANYTHING TO DO WITH BRAKES INCLUDING BOOSTER AND FLUID CHECKED THE BRAKE PEDAL AND EVERYTHING THEY SEEM TO LOCK UP AND AT ONCE SO HOT IT MELTED MY DRIVERS SIDE HUB CAP OFF THEY LOCKED UP IN THE MIDDLE OF THE FREEWAY AND ALMOST CAUSED AN ACCIDENT I FEEL THE BREAKS ARE TOO LIGHT FOR THE WEIGHT OF THE VEHICLE THE CAR IS PAID FOR AND OUT OF WARRANTY AND CAN'T REPLACE THE AMOUNT OF MONEY I PAID FIXING BUT IS THERE A RECALL? HAS ANYBODY FILED A LAWSUIT?HAS ANYBODY GOT HURT INJURED OR EVEN LOST THERE LIFE TO THESE BREAKS?

06/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/19/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

MY CAR WAS CUTTING OFF EVEN AFTER I HAD IT REPAIRED DUE TO A RECALL ON THE IGNITION. ON SEVERAL OCCASIONS THE CAR WOULD JUST STOPPED IN THE MIDDLE OF DRIVING IT. NOW I I TOLD DODGE THAT I WAS AFRAID MY CAR WAS GOING TO KILL ME. I OFTEN RENTED CARS BECAUSE IT WAS TOO UNSAFE TO DRIVE AND I RARELY DROVE THE CAR EVEN THOUGH I WAS STILL PAYING A WHOPPING LOAN ON IT. THEY POO POOED WHAT I TOLD THEM AND IGNORED MY CLAIMS. NOW,I'M NOT A CAR EXPERT BUT THIS IS NOT NORMALLY. I RECENTLY HAD IT SERVICED AND HAD A TRANSMISSION REPLACED, OBVIOUSLY THIS WAS NOT THE PROBLEM BECAUSE THE CAR MALFUNCTIONED WHEN MY KIDS WERE IN THE CAR AND LANDED IN A RAVINE. I FOUND OUT THAT THIS VEHICLE IS UNDER RECALL AGAIN FOR THE THIRD TIME CONCERNING THE IGNITION.

06/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

2010 DODGE JOURNEY HORN GOES OFF RANDOMLY AS I AM DRIVING DOWN ROAD OR WHEN IT IS SITTING WITHOUT KEY IN THE IGNITION. CAR ALARM WENT OFF RANDOMLY ONE TIME. THERE ARE 106,000 MILES ON IT NOW BUT IT ONLY HAD AROUND 60,000 WHEN THIS STARTED . REPLACED THE CAR BATTERY BECAUSE THAT WAS ON A BLOG BUT THAT DID NOT HELP.

06/20/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV9AT******
Summary

UNSAFE CONDITIONS IN ALL THE ISSUES WRITTEN 6/20/16 5/13 40,000 MILES - NOW 81,000 MILES IGNITION SWITCH - ISSUES, THE KEY FOB WILL NOT COME OUT OF THE IGNITION SWITCH. THE ENTIRE ELECTRICAL SYSTEM SHUTS DOWN.....DOORS, WINDOWS, ANYTHING ELECTRIC DOES NOT WORK. THE DOOR LOCKS DON'T UNLOCK THE CAR REMAINS LOCKED AND PASSENGERS ARE NOT ABLE TO GET OUT OF THE CAR FOR A RANDOM PERIOD OF TIME. THIS HAS HAPPENED ON 3 OCCASIONS. HORN BLOWING WITHOUT PUSHING THE HORN, WHILE THE CAR IS IN MOTION AND/OR PARKED. STORMY WEATHER IRONICALLY INCREASES THE CHANCE OF RANDOM HORN BLOWING. VERY UNSAFE. BEGAN MARCH 2015, APPROX. 65,000 MILES. THE DEALER AND DODGE 800 853-1403 SAY THAT THE CARS VIN # IS NOT ONE THAT HAS HAD A RECALL. ON THIS SITE, OVER 700,000 DODGE VEHICLES HAVE HAD A RECALL WITH ELECTRICAL ISSUES. PAID APPROXIMATELY $900 IN LABOR AND PARTS (SEE INVOICE FROM HUFFINES DEALER), 2 BATTERIES IN 2 YEARS, 3/2015 $200.00, 6/20/16, $238.00

06/18/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

HEADLIGHT ON PASSENGER SIDE DOES NOT WORK ON HIGH OR LOW BEAMS. IT STARTED NOT COMING ON THE NEXT MORNING AFTER THEY WHERE WORKING FINE 6 HOURS EARLIER AND I'VE HAD EVERYTHING CHECKED AND CAN'T SEEM TO FIND NOTHING WRONG EXCEPT THEM NOT WORKING. I EVEN REPLACE THE BULBS AND THEY STILL DIDN'T WORK AND NOTHING WAS WRONG WITH THE OLD BULBS THOUGH THE MECHANIC DID NOT FIND NOTHING WRONG I THINK IT'S THE PLUG-IN THAT YOU PLUG THE LIGHT INTO.

06/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV1AT******
Summary

RECALL R03/NHTSA 14V-373: MY DEALER CAN NOT MAKE THIS REPAIR AS IT CLAIMS INSUFFICIENT PARTS AND A LARGE BACK LOG OF CARS NEEDING THIS RECALL. THE DEALER CLAIMS IT RECEIVES REPAIR KITS ON A 1 FOR 1 BASIS, GETTING ONLY A FEW KITS AT A TIME. I HAVE ATTEMPTED THIS RECALL REPAIR THREE TIMES, EACH TIME BEING TURNED AWAY DUE TO NO KIT ON HAND. THE VEHICLE HAS HAD A NUMBER OF IGNITION MODULE FAILURES WHILE DRIVING, AND A PREVIOUS RECALL KIT (L25) WAS INSTALLED.

06/14/2016
Components: ENGINE
Incident Date: 06/06/2016
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A MEDIAN. THE CONTACT STATED THAT SMOKE WAS PRESENT UNDER THE HOOD NEAR THE ENGINE COMPARTMENT. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

06/09/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

1ST COMPLAINT : WHEN STARTING THE CAR , WIPERS GO ON AND WONT SHUT OFF ,AND SIGNALS STOP WORKING, 2ND COMPLAINT: DRIVING HOME FROM WORK CAR, STARTS TO SHUTTER WHEN APROACHING STOP SIGN THEN CAR COMPLETELY SHUT OFF ON ITS OWN, TOOK ME 20 MINUTES TO GET IT STARTED AGAIN

06/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN BECAME INOPERABLE WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE HORN WOULD MALFUNCTION WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,665.

06/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 5 MPH, THE VEHICLE STALLED AND HAD TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE AFTER THE THIRD ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,797.

06/06/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILALBE.

06/02/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

I FILLED ONE OF THESS YESTERDAY I NEVER MIST A PAYMENT CALL THE BANK TO LET KNOW WHAT WAS GOING ON WITH IT THE NEXT DAY THEY TOOK THE CAR SO I CALLED THEM THEY SAID IF THEY DONOT HERE FROM SOMEONE IN 10 DAYS GOING TO SELL IT ITS GROW FINANCIAL AT 1-800-839 -6328 THAY TREDING AS A REPO IAM NOT LATE ON PAYMENTS

06/01/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), THE VEHICLE FAILED TO START AS THE INSTRUMENT PANEL ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN AND THE RADIO OPERATED INDEPENDENTLY. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

06/01/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

DRIVING DOWN THE ROAD CAR STOP RUNNING HORN START BLOWING AT ANY TIME SOMETIMES CANNOT GET IN THE CAR LOCKS WONT WORK GAS PADEL SICK WIDE OPEN WHEN DRIVING I CALLED THE BANK TO LET THEM KNOW ON THE 31ST OF MAY TODAY THEY TOCK THE CAR NEVER MIST A PAYMENT WHAT DO I DO

05/31/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

I WAS DRIVING ON HIGHWAY 29 GOING TO COLUMBIA MD IN A HEAVY RAINSTORM AND MY ELECTRIC SYSTEM IN MY TRUCK SHUT OFF, I COULD SEE BECAUSE THE EVERYTHING THAT NEEDED POWER JUST STOPPED WORKING IN THE MIDDLE OF THE HIGHWAY. THE CAR WAS STILL RUNNING BUT THE COMPUTER SYSTEM HAD SHUT OFF AND I HAD A CAR FULL OF KIDS. THIS SCARED US SO BAD , LUCKILY I WAS ABLE TO EASE TO THE SIDE OF THE ROAD WHERE I TURNED THAT CAR OFF AND BACK ON TO CHECK IF THE ELECTRIC SYSTEM WOULD COME ON. IT DID BUT AS WE GOT OFF THE EXIT IT CUT OFF AGAIN.

05/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

BOUGHT 2010 DODGE JOURNEY (USED) FROM TOM WOOD FORD DEALERSHIP. I HAVE MADE 3 PAYMENTS. THE VEHICLE WOULD NOT START LEAVING ME STRANDED IN A PARKING LOT. I TRIED TO JUMP IT WITHOUT SUCCESS. WHEN I TURNED THE KEY TO JUMP IT, WHITE SMOKE CAME FROM THE ENGINE COMPARTMENT AND THERE WAS A STRONG ODOR OF MELTING PLASTIC. I GRABBED MY KID AND BELONGINGS AND FLED THE VEHICLE. I HAD IT TOWED TO SHOP. THEY REPLACED THE BATTERY AND SENT ME ON MY WAY. THE NEXT DAY IT STARTED ROUGH. I DROVE IT APPROXIMATELY 2 MILES TO A GAS STATION. IT WOULD NOT RESTART. HAD IT TOWED BACK TO SHOP FOR FURTHER EVALUATION. ALL LIGHTS, RADIO, POWER WINDOWS, ETC. ARE FUNCTIONING, STARTER MAKES CLICKING SOUND, ALTERNATOR CHECKED OUT OK, NEW BATTERY INSTALLED, BUT IT WILL NOT START. MILEAGE IS 81,759. *TR

05/25/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

WINDOWS AND LOCKS OPEN AND CLOSE AFTER CAR HAS BEEN TURNED OFF AND LOCKED.

05/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,257.

05/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

THE HORN BEEPS RANDOMLY. IT SEEMS TO HAPPEN MORE RIGHT BEFORE A THUNDERSTORM HITS OR WHEN A STORM IS IN THE AREA. ALSO THE CAR SOMETIMES WON'T START. THE STARTING PROBLEM HAS BEEN AN ON GOING PROBLEM SINCE THE FIRST YEAR OF OWNER SHIP. I'M THE ORIGINAL OWNER AND HAVE HAD THE CAR IN FOR ALL OF THE RECALLS INCLUDING THE FOB REPLACEMENT. I FEEL THIS CAR IS A LEMON AND WISH I HAD NEVER PURCHASED IT. MY PLYMOUTH VOYAGER WAS A VERY DEPENDABLE CAR AND I WAS EXPECTING THE SAME FROM THE JOURNEY BUT THAT HAS NOT BEEN THE CASE WITH THIS CAR.

05/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

THE PAINIC ALARM GOES OFF ON ITS OWN DAY OR NIGHT ONLY WAY TO STOP IT UNHOOK THE BATTER WHAT DO I DO

05/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN RANDOMLY BEEPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TWO DIFFERENT LOCAL DEALERS WHO WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

04/28/2016
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TAKATA RECALL WHEN SLOWING DOWN TO A STOP LIGHT THE CAR LOCKED THE STEERING AND BREAKS. THE TRACTION CONTROL LIGHT CAME ON. I WAS UNABLE TO COME TO A COMPLETE STOP AND ENDED UP GOING HALFWAY THROUGH THE LIGHT. I TURNED THE CAR OFF THEN BACK ON. IT WAS FINE. ABOUT A MONTH LATER THE SAME THING HAPPENED AS WE WERE DRIVING ON THE HIGHWAY. WE HAD NO CONTROL OVER THE STEERING OR BREAKS. I CONTACTED THE DEALER AND THEY SAID THERE WAS NO OPEN RECALL SO THEY WOULD NOT FIX IT FOR FREE. I JUST BOUGHT THE CAR TWO MONTHS AGO.

04/27/2016
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

MY LIGHTS ARE VERY DIM ON THE INSIDE OF THE CAR AND MY FOB JUST STOP WORKING I HAVE WENT TO THE DEALERSHIP TO REPLACE THE BATTERIES HOWEVER IT STILL DOES NOT WORK. MY DRIVER SIDE PASSENGER DOOR IS NO LONGER HOOKED UP TO THE FOB OR THE DOOR UNLOCK/LOCK BUTTON) YOU DO IT MANUALLY

04/26/2016
Components: POWER TRAIN
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV0AT******
Summary

TRANSMISSION SHIFTING IS ROUGH AND IT SCARES MY WIFE TO DRIVE THE CAR. IT HAS 68,000 MILES AND IS MAINTAINED REGULARLY. WE JUST PAID IT OFF AND NOW I FEAR SOMETHING MAJOR IS GOING TO FAIL. I READ AN ARTICLE THAT THERE IS A REPROGRAM OF THE POWERTRAIN CONTROL MODULE THAT FIXES THIS, BUT CANNOT FIND A TSB TO TAKE TO THE DEALER.

04/26/2016
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

WE PURCHASED OUR JOURNEY IN 2010, AS ORIGINAL OWNERS. AT ABOUT 10K MILES WE EXPERIENCED SLIGHT SHAKING WHILE APPLYING BREAKS ON THE HIGHWAY. WE TOOK OUR VEHICLE TO DODGE SERVICE AND THEY HAD TO REPLACE THE ROTORS. WE DRIVE OUR CAR VERY CONSERVATIVELY AND NOW IN 2016 WE HAVE 36K MILES. OUR CAR STARTED EXPERIENCING THE SAME SYMPTOMS. WE TOOK THE CAR TO DODGE SERVICE, WHICH CONFIRMED EXTREME ROTOR WEAR AND EVEN COMMENTED THAT IT WAS PREMATURE WEAR. I CONTACTED DODGE AND THEY REFUSED TO REPLACE ANY PARTS. IN ADDITION, WE RECENTLY (2016) ARE EXPERIENCING RANDOM HORN HONKING. THIS IS INDEED A SAFETY ISSUE AS PROPER HORN FUNCTION IS A REQUIREMENT FOR VEHICLE REGISTRATION.

04/21/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

"TAKATA RECALL" EL AUTO TIENE PROBLEMAS PARA PRENDER Y CUANDO VA CORRIENDO EMPIEZA A FALLAR HASTA QUE APAGA Y LUEGO TARDE EN PRENDER.Y CUANDO LO PONES EN DRIVE PARA ARRANCAR FALLA Y SE APAGA

04/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/09/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL" ON 4/06/2016, MY KEYPAD WOULD NOT LOCK MY DOORS. ON 04/09/2016, IT BEGAN TO WORK AGAIN. AFTER STARTING MY ENGINE AND DRIVING MY CAR FOR 1 MINUTE, MY CAR STALLED ON ME. I PROCEEDED TO START MY VEHICLE AGAIN, ONLY FOR IT TO SHUT DOWN FOR THE SECOND TIME. AFTER MY VEHICLE IMMEDIATELY SHUT DOWN, EVERYTHING WENT COMPLETELY OUT. I COULD NOT LET MY WINDOWA DOWN, DOORS WOULD NOT LOCK NOR UNLOCK RADIO WILL NOT PLAY. WINDSHIELD WIPERS WOULD NOT WORK. WHEN I ATTEMPTED TO JUMP START MY VEHICLE WITH A BOOST, SMOKE BEGIN TO APPEAR FROM UNDER THE HOOD NEAR THE BATTERY POSTS. I CONTACTED A DODGE DEALERSHIP IN MY AREA AND ARE CURRENTLY WAITING ON THE DIAGNOSTIC RESULTS. I WILL BE VISITING THE NHTSA SITE TODAY TO PROVIDE YOU WITH AN UPDATE.

03/31/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

"TAKATA RECALL" THE ENGINE WILL NOT START AT VARIOUS TIMES. AFTER ABOUT 10 TO 20 MINUTES IT WILL START. THE CAR HORN WILL BEEP WHILE THE CAR IS TURNED OFF AND THERE IS NO KEY IN THE IGNITION. THIS ALL HAPPENS RANDOMLY. THE CAR WAS STATIONARY.

03/25/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

I WAS DRIVING ON A MAIN HIGHWAY AND THE CAR SHUT OFF AT 65 MPH MID DRIVE. I HAD TO TRY AND STEER THE CAR OFF THE ROAD, ALMOST CREATED 3 ACCIDENTS. FOUND THAT THE KEY FOB MOVED FROM POWER TO OFF.

03/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE TURN SIGNALS BLINKED IN THE MIDDLE OF THE NIGHT WHILE THE VEHICLE WAS IN PARK. THERE WERE NO WARNING INDICATORS. THE CONTACT ALSO STATED THAT THE VEHICLE LOST POWER AND WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT NOTIFIED A LOCAL DEALER WHO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

03/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/23/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 70 MPH, THE KEY MOVED INDEPENDENTLY AND CAUSED THE ENGINE TO TURN OFF. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

03/16/2016
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

DRIVER SIDE FRONT WINDOW/LOCKS/MIRROR CONTROLS DON'T WORK. REAR WINDOW CONTROLS DO WORK ON DRIVER SIDE. LOCKS AND PASSENGER WINDOW CONTROLS WORK ON PASSENGER SIDE. ALL IS EXACTLY AS IN SAFETY RECALL K07-FRONT DOOR WIRING HARNESS (STOPPED WITH MODEL YEAR 2009) SO WHY IS MY EXACT PROBLEM (2010) SHARED BY SO MANY OTHER 2010S ON THE INTERNET, TOO? I AM FRUSTRATED. MECHANIC CANNOT FIND PROBLEM. CONSIDERING BUYING A NEW MASTER SWITCH FOR DRIVER DOOR-OTHERS SAY REPLACING IT DIDN'T WORK! IT'S A KNOWN PROBLEM-SYMPTOMS EXACT AND TO THE "T"...RECALL WINDOW CUTOFF TOO SOON!!! WAS NOTIFIED OF IGNITION/KEY FOBICK RECALL, THANKFULLY! CAR OCCASIONALLY ALMOST DIES, CHUGS, AND KEEPS RUNNING. CAR STARTS AND RUNS GREAT-INTERMITTENT ALMOST DYING THING ALWAYS OUT OF THE BLUE! NOT NOTIFIED ABOUT HIGH PRESSURE POWER STEERING HOSE LEAKING PROBLEM-JUST PAID TO HAVE THAT REPLACED. POWER STEERING MAKES TERRIBLE NOISE WHEN TURNED TO RIGHT. SUSPENSION RATTLES LIKE A BOX OF BONES! WHAT NEXT? I'M GETTING THE SENSE THAT THIS VEHICLE ISN'T SAFE TO DRIVE (ESP. W/MY SON IN THE CAR)! DIAGNOSTICS AND REPAIR BILLS AND QUOTES REALLY STARTING TO STACK UP-THE MORE I LOOK INTO THIS 2010 DODGE JOURNEY REGARDING MY PROBLEMS, SEEING SO MANY OTHERS WITH SAME EXACT PROBLEMS-REALLY SURPRISED THAT THE RECALL LIST ISN'T MORE THAN IT IS! HOW MANY PEOPLE HAVE TO LIVE THROUGH THE SAME POOR QUALITY ISSUES BEFORE THE MANUFACTURER TAKES CARE OF THESE SOMETIMES SEEMINGLY PANDEMIC PROBLEMS??? STARTED BEFORE 116,000 MILES - NOW 120,115 MILES.

03/09/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT REPLACED THE BULBS, BUT THE FAILURE RECURRED SHORTLY AFTERWARDS. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE WIRES FOR THE TAG LIGHTS WERE MELTED. IN ADDITION, THE CONTACT MENTIONED THAT THE SIDE MIRRORS, DOORS, AND ALL THE LIGHTS WERE TURNING ON AND OFF INDEPENDENTLY AND BURNING FUMES WAS EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

03/07/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE BLOWER, RADIO, AND BLINKERS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE ALTERNATOR AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND WAS TO CONTACT THE MANUFACTURER TO RECEIVE THE RECALL REPAIR FROM AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

03/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

AFTER DOING MY SON'S ROTORS AND BRAKES I STARTED TO BACK THE CAR OUT OF THE DRIVEWAY AND IT STALLED NUMEROUS TIMES. THE CAR HAD BEEN RUNNING FOR 10+ MINUTES BEFORE THIS SO IT WASN'T FROM A COLD START PLUS IT WAS AROUND 40+ DEGREES OUT TODAY. I SAID SOMETHING TO MY SON AND HE SAYS IT HAPPENS ALL THE TIME(LIVES WITH HIS MOM SO NEVER SAID ANYTHING TO ME BEFORE) I JUST LOOKED INTO THIS ONLINE AND IT SEEMS IT'S A KNOWN ISSUE WITH PROBLEM BEING TIPM. CHRYSLER HASN'T RECALLED MY SON'S VEHICLE YET THOUGH EVEN AS THERE'S A CLASS ACTION LAWSUIT TO ADD THIS YEAR AND MAKE TO THE RECALL. DOES SOMEONE HAVE TO GET KILLED BEFORE THIS KNOWN ISSUE GETS THE ATTENTION AND RECALL IT NEEDS?????

03/04/2016
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE TURN SIGNALS FAILED TO OPERATE AS INTENDED. IN ADDITION, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS REMAINED ON CONTINUOUSLY AFTER THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT STATED THAT THE DEALER RESET THE TOTALLY INTEGRATED POWER MODULE, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

03/02/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/05/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 90,000.

02/19/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 8L4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT SWITCHED TO PARK AND THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN HOME. THE SAME AFTERNOON, THE VEHICLE FAILED TO START. THE VEHICLE RESTARTED AGAIN THE NEXT DAY AND WAS DRIVEN TO THE DEALER. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED UNDER A RECALL FOR THE WIRELESS IGNITION NODE. THE VEHICLE FAILED AGAIN AND THE DEALER WANTED TO CHARGE FOR THE REPAIRS. THE VEHICLE LEFT THE VEHICLE AT THE DEALER WHERE IT HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

02/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV2AT******
Summary

I HAVE BEEN WAITING SINCE LAST JUNE TO GET THE IGNITION RECALL COMPLETED ON MY VEHICLE. THE DEALERS KEEP SAYING I'M ON THE LIST AND THEY ARE WAITING ON PARTS. I HAVE CONTACTED DODGE WITH NO SUCCESS. THIS IS A SAFETY HAZARD, IF I HIT A BUMP MY KEY WILL GO INTO THE AUX POSITION AND I LOSE ALL USE OF BLINKERS, WINDOWS ETC....

02/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

I PARKED MY 2010 DODGE JOURNEY IN THE PARKING LOT AT WORK AND BEFORE I TURNED IT OFF, SMOKE STARTED COMING OUT FROM BEHIND THE INSTRUMENT PANEL, SPECIFICALLY BEHIND THE SPEEDOMETER. I SHUT OFF MY JOURNEY, GRABBED MY BAG AND CALLED 911. WHILE I WAS GIVING MY ADDRESS, FLAMES BURST THROUGH THE DASH. THE FIRE DEPARTMENT ARRIVED WITHIN MINUTES BUT THE VEHICLE'S FRONT WAS ENGULFED AT THAT TIME. THEY PUT THE FIRE OUT. I CONTACTED CHRYSLER AND THEY SENT AN INDEPENDENT INVESTIGATION TEAM TO INSPECT IT. THE ELECTRICAL CLUSTER BEHIND THE INSTRUMENT PANEL WAS DETERMINED TO BE THE CAUSE. THE WIRE CLUSTER HAD CAUSED ELECTRICAL SHORTS WHEN I FIRST RECEIVED THE JOURNEY, WHICH A DEALERSHIP REPAIRED NEARLY SIX YEARS AGO THEIR STATED CAUSE: "WIRES CUT BY SHARP EDGE." THEY INSULATED THE WIRE, RELOCATED, AND SECURED IT AT THE TIME. CHRYSLER HAS CLAIMED IT WAS NOT A MANUFACTURING ISSUE.

01/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

I AM REFERENCING RECALL # 14V-373 FOR REPLACEMENT OF WIRELESS IGNITION NODE MODULE. I HAVE HAD THIS PART ON ORDER BY LOCAL DEALER FOR OVER 5 MONTHS NOW AND AM STILL WAITING FOR DEALER TO RECEIVE THE PART SO IT CAN BE CHANGED OUT. I TALKED TO DEALER PARTS PERSON AND REPRESENTATIVE AT FCA GROUP RECALL ASSISTANCE CENTER TO FIND OUT WHY IT HAS TAKEN SO LONG. NO ONE KNOWS WHY IT HAS TAKEN SO LONG . . . I FEEL WAITING OVER 5 MONTHS TO EFFECT REPAIR IS RIDICULOUS AND NEGLIGENT!

01/27/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/27/2016
Components: ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6PV9AT******
Summary

DOES NOT START ALL THE TIME THEY REPLACED STARTER SHOWS LOW TIRES , ON ICE . TAILGATE OPEN DOOR OPEN 3 SETS OF TIRES AND BRAKES UNDER 100,00 MILES THEY CAN NEVER FIND ANYTHING WRONG THEY PARTS AT IT I'M PAYING THE $100. EVERY TIME . DODGE KEEPS SAYING THEY WILL HELP , TALK IS CHEAP !! YOU THINK THEY WOULD TRY TO FIND OUT WHATS WRONG INSTEAD OF THROWING PARTS AT IT !HAVE THE JOURNEY AT LEASE 50 TIMES IT NEVER HAS BEEN FIXED . I HAVE THE LEMON OF LEMONS , AT THE POINT NEVER TO BUY A DODGE , JEEP OR CHYSLER EVER AGAIN !!!!

01/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) SEVERAL MONTHS AGO. THE DEALER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTACT WAS EXPERIENCING A PROGRESSING FAILURE IN WHICH THE KEY WAS TURNED AND THERE WAS AN ABNORMAL NOISE HEARD. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

01/20/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

WE CANNOT SHIFT OUR CAR OUT OF "PARK" WHILE THE CAR IS ON. INSTEAD WE HAVE TO TAKE THESE STEPS: INSERT KEYS INTO IGNITION, THEN SLIGHTLY TURN TO THE RIGHT (BUT NOT TURNING THE CAR ON) AS THE ELECTRIC SYSTEM TURNS ON, THEN SHIFT OUT OF "PARK" AND INTO "NEUTRAL," AND THEN WHILE IN "NEUTRAL" TURN THE CAR TO THE RIGHT UNTIL IT TURNS ON AND IS READY FOR DRIVING, THEN SHIFT INTO "DRIVE," ALL OF THIS WHILE MY FOOT IS ON THE "BRAKE." OUR ESP & BAS LIGHTS ARE ON EVERY MINUTE THE CAR IS ON, AND ABOVE THESE IS A LIT UP PICTURE OF A CAR W/ SQUIGGLY LINES BELOW IT. WE HAVE TAKEN THE CAR TO AUTOZONE, O'REILLY'S AUTO PARTS, INTERSTATE ALL BATTERY CENTER, AND WAL-MART, AND HAD THE CAR HOOKED UP TO THEIR SYSTEM THAT READY CODES/ERRORS AND DETERMINES WHAT IS WRONG WITH THE CAR. EVERY SINGLE PLACE COULD NOT GET A READING THAT INDICATED ANY REASON FOR THE LIGHTS BEING ON. IN FACT, ALL RESULTS KEPT COMING BACK AS, "NO ERRORS FOUND." WHEN WE CALLED TO EXPLAIN THIS TO THE CHRYSLER JEEP DODGE RAM DEALERSHIP, THEY COULD NOT TELL US ANY REASON AS TO WHY THESE LIGHT WOULD BE ON, AND ADVISED THAT IT WOULD COST $100 TO HOOK UP TO THEIR ERROR-READING SYSTEM. I DO NOT WANT TO DO THIS BECAUSE I HAVE ALREADY TRIED AT SEVERAL PLACES. THIS IS ANOTHER WAY FOR THE DEALERSHIP TO REEL ME IN AND TRY TO SCAM MONEY OUT OF ME AND THEN WHEN I DON'T HAVE THOUSANDS TO CONSTANTLY DROP ON THIS PIECE OF CRAP, THEY CHARGE ME THE DIAGNOSTIC FEE AND I LEAVE WITH MORE PROBLEMS THAN I CAME WITH. THESE DEALERSHIPS ARE A SCAM, AND BECAUSE I'M FEMALE, THEY TRY TO GET ME TO PAY FOR EVERY REPAIR POSSIBLE, CLAIMING THEY ARE CRITICAL REPAIRS. WE JUST BOUGHT THIS CAR LAST YEAR, & WE WERE NOT OFFERED AN EXTENDED WARRANTY. I KNOW WHY NOW. 1 MONTH AFTER DRIVING IT OFF THE LOT, PROBLEMS BEGAN & THOUSANDS OF DOLLARS LATER, WE STILL HAVE NON-STOP PROBLEMS. OUR CAR IS WORTH HALF OF WHAT WE PAID FOR IT 1 YR AGO. NOW THERE'S THIS!

01/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

RECALL R03 / NHTSA 14V-373 I WAS DRIVING ON THE FREEWAY AT 50MPH AND HIT A BUMP, THE RADIO WENT OFF FOR 15 SECONDS. ONE MILE LATER I HAD A COMPLETE ELECTRICAL FAILURE, FOR A PERIOD OF FOUR MILES THE VEHICLE HAD NO TURN SIGNALS, WINDSHIELD WIPERS, FAN BLOWER, OR RADIO. I HAVE BEEN WAITING FOR THREE MONTHS FOR PARTS TO FIX MY VEHICLE. ONCE UPON A TIME I CALLED THEM, PARTS WERE IN, I MADE AN APPOINTMENT. WHEN I GOT THERE SERVICE MANAGER FOR BOB AND CHUCK EDDY, AUSTINTOWN, TOLD ME THEY HAD BEEN INSTALLED IN ANOTHER CUSTOMER'S CAR. THEN HE ASKED ME WHAT YEAR I HAD BOUGHT MY JOURNEY FROM THEIR DEALERSHIP. APPARENTLY YOU HAVE TO BUY FROM THEM TO GET A RECALL DONE. I FEEL THESE UNREPAIRED VEHICLES ARE A DANGER TO THEIR OWNERS, PASSENGERS, AND EVERYONE ELSE ON THE ROAD AND SHOULD BE REMOVED FROM SERVICE IMMEDIATELY.

01/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

01/13/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THE DOORS LOCKED INDEPENDENTLY, AND THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. PARTS DISTRIBUTION DISCONNECT.

01/12/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/15/16*LJ UPDATED 03/30/16.*JB

01/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY FOR THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FAILED AND NEEDED TO BE REPLACED. THE KEY WAS REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,457.

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. PARTS DISTRIBUTION DISCONNECT.

01/08/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/06/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

AFTER SEVERAL ATTEMPTS TO GET THE SAFETY RECALL ON THE IGNITION SWITCH FIXED, I AM ALWAYS TOLD BY THE DEALER THAT PARTS ARE NOT AVAILABLE. YET I STILL GET RECALL NOTICES FROM FCA..

01/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

HORN BLOWS ON ITS OWN, BATTERY GOES DEAD, CAR DOORS WON'T UNLOCK. PARKED AND IN MOTION.

01/04/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

WHILE SITTING IN THE YARD, LOCKED ....MY 2010 DODGE JOURNEY JUST RANDOMLY STARTS BLOWING THE HORN. THIS IS HAPPENING ON A DAILY BASIS FOR THE LAST FEW DAYS AND EVEN DURING THE MIDDLE OF THE NIGHT. THERE IS SOMETHING WRONG WITH THERE ELECTRICAL SYSTEM BECAUSE SOMETIMES THE RADIO WILL GO ON AND OFF ALSO. PLEASE TELL ME THAT THERE IS A RECALL ON THIS. I HAVE ALREADY HAD TO HAVE A LIFTER REPLACED AND THE PROBLEM SEEMS TO BE STARTING AGAIN.... *JS

12/30/2015
Components: SERVICE BRAKES
Incident Date: 08/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

WHEN BRAKING AT SPEEDS ABOVE 50 MPH, THERE IS A VIOLENT SHAKE IN THE VEHICLE. VEHICLE IS ONLY 5 YEARS OLD, AND NOW NEEDS A THIRD SET OF BRAKE PADS AND ROTORS. THIS IS A CLEAR AND WELL KNOWN PROBLEM WITH THE 2009 AND 2010 JOURNEYS, YET THE DEALER (AND CHRYSLER) REFUSES TO ACKNOWLEDGE OR FIX IT. WHEN CALLED CHRYSLER, I WAS TOLD "THEY STAND BEHIND THEIR DEALERSHIP & THE DEALERSHIP SAYS IT'S "NORMAL WEAR AND TEAR", SO THEY WILL NOT AUTHORIZE THE REPAIR". SO BASICALLY, EVEN THOUGH YOU ARE A LOYAL CUSTOMER (ONE WHO HAS NEVER BOUGHT ANYTHING BY MOPAR), THEY DON'T CARE. *JS

12/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER. IN ADDITION, THE HORN SOUNDED INDEPENDENTLY AND THE DOORS WOULD NOT LOCK. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURES COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

12/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

HORN RANDOMLY GOES OFF. PUT CAR IN PARK, TAKE OUT FOB, DOOR AUTOMATICALLY LOCK AND ALARM IS SET, NOT CANNOT UNLOCK WITH FOB, HAVE TO USE KEY. THIS HAS BEEN GOING ON FOR SEVERAL DAYS. PICKED UP FOB, DIDN'T TOUCH ANY BUTTONS, ALARM GOES OFF. TURN CAR OFF, ALARM GOES OFF. HAD TO PULL THE FUSE FOR HORN, NOW I HAVE NO HORN AND THE CAR WON'T UNLOCK USING THE FOB. THIS SHOULD DEFINITELY BE A RECALL AS I'VE SEEN MANY COMPLAINTS ON OTHER WEBSITES ABOUT THIS ISSUE. ALSO, SIDE NOTE, WHEN IN REVERSE, REAR WINDSHIELD WIPER RUNS, CAN'T TURN IT OFF.

12/18/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/17/2015
Crash: No
Fire: No
Summary

3 DAYS AGO WITH THE CAR ALARM SOUNDING IN EARLY MORNING. I WENT OUTSIDE TO SEE WHAT HAD HAPPENED AND THERE WAS NOTHING THERE TO BE CONCERNED ABOUT. THEN A FEW MINUTES LATER THE CAR JUST STATED RANDOMLY HONKING IT HORN ON ITS OWN! NOW THIS IS ALL HAPPENING WHILE CAR WAS PARKED IN DRIVEWAY. I THOUGHT THAT MAYBE MAYBE IT WAS PART OF THE SECURITY ON THE CAR AND THEN IT STOPPED ABOUT 5 MINS LATER. WHILE STILL PARKED. LATER ON IN THE DAY I TOOK THE CAR OUT TO DO SOME THINGS WHEN IT STARTED RANDOMLY HONKING IT OWN HORN. THIS WAS ALL HAPPENING WHILE I WAS ON A MAJOR ROAD. THIS THEN CREATED A VERY DANGEROUS MOMENT BECAUSE I GOT DISTRACTED BECAUSE I COULDN'T FIGURE OUT WHY THE HELL MY CAR JUST STARTED RANDOMLY HONKING IT HORN AND IT WOULDN'T STOP FOR ABOUT 5 MINUTES. MULTIPLE PEOPLE STOPPED BECAUSE THEY THOUGHT I WAS HONKING AT THEM WHICH CAUSED THINGS TO GET VERY CRAZY. SO NOW I KNOW SOMETHING ISN'T RIGHT, SO I DECIDED TO TAKE THE CAR BACK HOME FOR EVERYONE'S SAFETY AND WELL BEING.SO NOW THE CAR IS BACK HOME AND THE RANDOM HONKING HAS STOPPED. WE ALL WENT TO BED, AND AT 12:00 PM THURSDAY NIGHT. IT HAPPENED AGAIN WHILE PARKED IN DRIVEWAY,IT WOULD BEEP AND BEEP AND THEN STOP AND BEEP AGAIN AND THEN IT WOULDN'T STOP BEEPING AND THEN IT WOULDN'T STOP. NOW I THEN GOT REALLY NERVOUS BECAUSE THIS JUST ISN'T SAFE AND IS ANNOYING FOR THE POOR NEIGHBORS TRYING TO SLEEP. SO LUCKILY ABOUT 10 MINS LATER THE HONKING HAD STOPPED. I WENT BACK TO SLEEP HOPING IT WOULDN'T CONTINUE TO HAPPEN. NOW ITS FRIDAY THERE HASN'T BEEN ANY HONKING FOR THE LAST FEW HOURS WHILE ITS BEEN PARKED IN DRIVEWAY ALL NIGHT. NOW THROUGH THE WHOLE FRIDAY NOTHING SEEMED TO HAPPEN UNTIL ABOUT 7:00 PM, IT HAPPENED AGAIN THE CAR STARTED BEEPING ITS HORN AND THIS TIME FOR ABOUT 10 MINS RANDOMLY DURING THAT TIME WHILE IT WAS PARKED. KNOWING THAT THIS WASN'T GOING TO STOP I TOOK OUT HORN FUSES FOR NOW,BUT NOW I HAVE NO HORN!

12/16/2015
Components: POWER TRAIN
Incident Date: 12/04/2015
Crash: No
Fire: No
Summary

AT 52K MILES MY DODGE JOURNEY HAD TO HAVE THE TRANSMISSION REBUILT. IT ALWAYS SEEMED TO SLIP, BUT ONCE THE CHECK ENGINE LIGHT CAME ON AND BIGGER PROBLEMS BECAME APPARENT THE ONLY OPTION WAS TO HAVE THE TRANSMISSION REBUILT.

12/15/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OR PARKED, THE HORN ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED . THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

12/08/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

I HAVE NOT KEPT TRACK OF SPECIFIC DATES, HOWEVER I NOW PLAN ON DOING SO. SINCE I'VE PURCHASED THIS CAR I'VE HAD ISSUES WITH IT STARTING. OF COURSE I TAKE IT BACK TO THE DEALER WHERE I'M TOLD THEY CAN'T FIND ANYTHIGNG WRONG WITH IT, THE SECOND TIME I'M TOLD IT JUST NEEDED A SOFTWARE UPDATE, AND THE THIRD I DECIDED TO TAKE IT SOMEWHERE ELSE. I KNOW IT'S NOT THE STARTED, BATTERY, ALTERNATOR, OR FUEL PUMP. I'VE BEEN TOLD IT HAS TO BE ELECTRICAL OR A SOFTWARE ISSUES. BASICALLY EITHER DODGE KNOWS WHAT THE ISSUE IS AND IS LYING OR THEY REALLY HAVE NO IDEA. EITHER WAY I PAY A LOT TO HAVE A REALIABLE CAR AND IT'S REALLY FRUSTRATING TO GO INTO THE GROCERY STORE COME OUT AND MY CAR DOESN'T WANT TO START, OR HAVE TO LEAVE FOR WORK AND END UP BEING LATE BECAUSE AGAIN MY CAR DECIDES IT DOESN'T WANT TO START. EACH TIME THE DEALERSHIP HASN'T CHARGED ME ANYTHING. I'VE BEEN DRIVING MY CAR AND THE ENGINE HAS JUST CUT OFF. I'VE HAD MY WINDOWS ROLL DOWN ON THERE OWN. BECAUSE THIS SEEMS TO BE A TRENDING ISSUE I WILL NOW TRACK THINGS MORE CAREFULLY. I DO HAVE A VIDEO AVALIABLE OF THE MOST RECENT ISSUE: HTTPS://YOUTU.BE/GC7XCX263RY

12/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/30/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO BE STARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

11/23/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4GG57V49T******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/26/16*LJ THE CONSUMER STATED HER DAUGHTER WAS DRIVING, WHEN THE ELECTRICAL SYSTEM SHUT DOWN. UPDATED 03/14/16.*JB

11/20/2015
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/22/2015
Crash: No
Fire: No
Summary

THIS IS REGARDS TO RECALL R03 ON A 2010 DODGE JOURNEY. I HAVE BEEN A A RECALL LIST FOR MANY MONTHS. MY VEHICLE TWICE NOW HAS SHUT OFF WHILE DRIVING FOR NO REASON. AFTER HAVING THE CAR LOOKED AT AND SPENDING MONEY I DON'T HAVE, IT WAS DETERMINED IT WAS DUE TO THIS RECALL. I HAVE MADE CALLS TO THE DEALER AND TO CHRYSLER. ALL I AM TOLD IS THESE PARTS ARE ON RESTRICTION AND THEY ARE SORRY BUT THEY CAN NOT HELP ME TO GET THIS TAKEN CARE OF AT THIS TIME. WHY IS CHRYSLER NOT CONCERNED ABOUT THE SAFETY OF IT'S DRIVERS. IF THIS HAD HAPPENED WHILE MY SON WAS DRIVING HE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. WHAT WILL IT TAKE FOR THEM TO GET THIS TAKEN CARE OF? WHEN I AM ABLE TO AFFORD ANOTHER CAR IT WILL NOT BE A CHRYSLER PRODUCT OF ANY KIND.

11/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STARTING THE VEHICLE, THE KEY FAILED TO CORRESPOND. IN ADDITION, A "BAD KEY" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

11/17/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

I HAVE BEEN HAVING TROUBLE WITH MY BRAKES WHICH HAS BEEN REPLACED BUT STILL GRINDING NOISE AND SQUEAKY AND ROTORS HAS BEEN TURNED. THE VEHICLE HAS CUT OFF MANY TIMES, SITTING AT THE TRAFFIC LIGHT AND AS GETTING READY TO GO AND AS COMING TO A STOP. IT HAS ALSO CUT OFF AS TURNING AND ONCE I REALIZED IT I HAD TO TRY TO RESTART IT. IT HAS AT TIMES DOOR NOT UNLOCK AND NOT LOCK. AS PUTTING ON BRAKE TO COME TO A STOP IT SHAKES. THE LIGHTS ARE GETTING WORSE THEY ARE FLICKERING ON AND OFF. OUTSIDE LIGHT GOES OUT AND WHOLE DASH GOES OFF WHILE DRIVING. I HAVE TO KEEP FLICKING THE LIGHTS AS I'M DRIVING SO THEY CAN COME BACK ON. THE VEHICLE HAS MANY TIMES NOT START UP AND JUST CLICK WHEN TRYING TO START IT.

11/16/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

ENGINE SHUTS DOWN WHILE DRIVING ON HIGHWAY WHILE KEY IS STILL ON,CANNOT TURN STEERING WHEEL TO GET OFF ON SIDE OF HIGHWAY VEHICLE STOP AND I GOT TO TURN KEY OFF AND BACK ON TO START CAR AGAIN AND IT STALLS DURING ALL THIS IN MIST OF TRAFFIC. THIS HAPPEN WITH NO WARNING, I NEVER KNOW WHEN THIS VEHICLE WILL DO THIS, I HAVE REPORTED TO SEVERAL DEAL SHIPS( ALLEN SAMUEL ALLIANCE TEXAS) IS WERE I PURCHASED THIS VEHICLE IN 2012, AND I BROUGHT IT BACK TO THEM MANY TIMES IN 2013-2014 TO GET IT CORRECTED BUT NOTHING WAS DONE BECAUSE THEY SAID VEHICLE DIDN'T SHUT DOWN WITH THEM, REFUSE TO GET ME OUT OF VEHICLE.THEY SAID IGNITION STICKING AND STALLS WAS FIXED BUT YET IT CONTINUES TO STICK AND STALLS WHEN STARTING CAR. REASONLY, IN 2015 I TOOK VEHICLE IN FOR IGNITION RECALL BUT VEHICLE IGNITION STILL IS STICKING AND STALLING. I DRIVE MY 3 GRANDCHILDREN IN THIS UNSAFE VEHICLE ALL THE TIME TO SCHOOL AND EVERY , BECAUSE THIS ALL THE TRANSPORTATION I HAVE. THE LAST TIMES THIS HAPPEN WAS IN OCTOBER AND NOVEMBER 2015, TWO TIMES EACH TIME I WAS DRIVING DOWN THE HIGHWAY IN TRAFFIC AS MANAGE TO QIUCKLY SHIFT TO NEUTRAL TO GET CAR RUNNING AS CARS WAS COMING UP BEHIND ME AND WENT AROUND ON SHOULDER OF ROAD, IT WAS SO VERY,VERY SCARY VEHICLE IS UNSAFE TO DRIVE. PLEASE HELP ME GET OUT OF THIS UNSAFE VEHICLE BEFORE A BAD "DASTER" HAPPEN TO ME AND MY GRANDCHILDREN. PHONE # 985 335 3544. THANKS.

11/13/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE IGNITION INDEPENDENTLY SWITCHED FROM THE ON POSITION TO THE ACCESSORY POSITION. IN ADDITION, THE VEHICLE SHUT OFF, THE STEERING WHEEL SEIZED, AND ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT PLACED THE GEAR LEVER INTO THE PARK POSITION, AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

11/11/2015
Components: SERVICE BRAKES
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I HAVE NEEDED TO REPLACE THE BRAKES TWICE WITH LESS THAN 50,000 MILES ON MY CAR. IT COULD BE A DANGER IF THEY COMPLETELY FAIL.

11/10/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT MENTIONED THAT THE VEHICLE STALLED MORE THAN FIVE TIMES AND HAD TO BE TOWED TO THE DEALER. THE DEALER WAS NOTIFIED THAT THE FAILURE WAS PROGRESSING FOR MONTHS AND THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE CONTACT WAS 22ND ON THE WAITING LIST. THE VEHICLE WAS RECENTLY TOWED TO THE DEALER AND THE CONTACT WAS INFORMED THAT HE WAS 34TH ON THE LIST WITHOUT AN EXPLANATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. PARTS DISTRIBUTION DISCONNECT.

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD NOT START AND THE HORN SOUNDED INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE (TIPM)FAILED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIPM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

11/05/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV7AT******
Summary

CAR STALLS WHILE DRIVING AND SOMETIMES WILL NOT START AT ALL. THERE IS A RECALL, BUT THE PART HAS BEEN ON BACK ORDER FOR OVER 6 MONTHS.

11/03/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/02/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 45 MPH, THE HIGH BEAM HEAD LAMPS ILLUMINATED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START, THE VEHICLE FAILED TO UNLOCK AND THE ANTI THEFT ALARM ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. PARTS DISTRIBUTION DISCONNECT.

10/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE NEEDED A JUMP START IN ORDER TO START. IN ADDITION, ALL ELECTRICAL FUNCTIONS FAILED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHSTA CAMPAIGN NUMBER :14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,404. PARTS DISTRIBUTION DISCONNECT.

10/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS TURNED AND THE VEHICLE FAILED TO START. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.

10/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2015
Crash: No
Fire: No
Summary

UNABLE TO START CAR. NO POWER WHATSOEVER, HOWEVER LIGHTS FLASHED. COULD NOT LOCK CAR. CAR PARKED IN A FRIENDS DRIVEWAY. THOUGHT IT COULD BE THE IGNITION SWITCH. HAVE INVOICE FROM JIM BROWNE JEEP & DODGE, TAMPA, FL REPLACING THE IGNITION SWITCH (UNABLE TO SCAN).

10/22/2015
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

CAR IS SHUTTING OFF WHILE I AM DRIVING WITH NO WARNING

10/22/2015
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TIPM WAS DIAGNOSED AS THE PROBLEM AT DEALERSHIP. CAR WOULD NOT START INTERMITTENTLY. RECALL NOTICE INFORMS A BAD TIPM COULD CAUSE MANY SAFETY PROBLEMS. THE VEHICLE IS UNSAFE TO DRIVE. IT HAS BEEN AT THE DEALERSHIP OVER A MONTH. WE USED THE VEHICLE FOR EVERY DAY TRANSPORTATION FAMILY OF 6. ULTIMATELY I HAD TO BUY ANOTHER CAR FOR TRANSPORTATION. NO LOANER FROM DEALERSHIP . I LOST USE OF THE VEHICLE NO END IN SIGHT. THEY TELL ME EVERY DAY THEY ARE WAITING ON THE PART.

10/22/2015
Components: POWER TRAIN
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 99,000.

10/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER A WHILE, IT RE-STARTED. THE FAILURE RECURRED AND THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,830. THE VIN WAS UNAVAILABLE. THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. UPDATED 11/17/15 *JB UPDATED 12/03/15*LJ

10/21/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

10/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW DID NOT FUNCTION, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, THE KEY FOB WOULD NOT OPEN THE DOOR, THE VEHICLE WOULD NOT START, THE DOOR OPENED ON THE PASSENGER SIDE, AND THE HORN INDEPENDENTLY FUNCTIONED ON ITS OWN. IN ADDITION, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

10/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT IT TOOK APPROXIMATELY THIRTY MINUTES TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

10/19/2015
Components: SERVICE BRAKES
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

I BOUGHT MY 2010 DODGE JOURNEY NEW AFTER AN ACCIDENT TOTALED OUT MY PREVIOUS VEHICLE. I AM A SINGLE MOM WITH ONE VEHICLE FOR OUR FAMILY OF 4 AND THOUGHT THIS WOULD BE A GOOD SAFE VEHICLE FOR MY FAMILY. QUITE THE OPPOSITE! I HAVE SPENT SO MUCH MONEY ON THIS CAR FOR REPAIRS, HAVE HAD 2 RECALL ISSUES (ONE OF WHICH LEFT ME AND ONE OF MY DAUGHTERS STRANDED ON THE SIDE OF THE ROAD AT NIGHT), AND HAVE ALSO HAD TO REPLACE THE BRAKES, ROTOR, CALIPER, MORE TIMES THAN I CAN REMEMBER. THE LAST TIME WAS IN FEB. AND NOW MY CAR HAS ALREADY RECENTLY STARTED SHAKING AGAIN WHEN I APPLY THE BRAKES. I HAVE ONLY DRIVEN ABOUT 9,000 MILES SINCE REPLACED LAST. THIS IS NOT A SINGLE INCIDENT BUT A REPETITIVE SAFETY ISSUE. I CANNOT KEEP UP WITH THE EXTREMELY HIGH AMOUNT OF REPAIRS AND COSTS IT TAKES TO KEEP THIS VEHICLE SAFE TO DRIVE.

10/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED ON NUMEROUS OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS AND ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

10/14/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV0AT******
Summary

I HAVE BEEN EXPERIENCING FRQUENT SHUT OFFS AND NOT CRANKING. AFTER NUMEROUS VISIT TO DEALER NONONE COULD FIND THE CAUSE. IN JUNE 2015 I RECEIVED A RECALL LETTER. THE DODGE DEALER PUT ME ON A WAITING LIST AND AS OF TOFAY THEY STILL HAVE TROUBLE GETTING THE PART. THE PROBLEM IS GETTING MORE FREQUENT AND I AM AT MY WITS END. PLEASE HELP

10/13/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

MY PROBLEMS FIRST STARTED WITH MY HORN AND ALARM RANDOMLY GOING OFF. THEN I GO OUT TO MY CAR AFTER WORK AND THE DOORS ARE UNLOCKED, AND THE FRONT WINDOWS ARE ROLLED DOWN. I DON'T CARRY THE REMOTE/FOB ON ME, SO THAT'S NOT THE CAUSE. I HAVE HAD AT LEAST 2 SEPARATE TIMES NOW WHERE THE CAR HAS REMOTE STARTED ITSELF, WHILE THE KEYS WERE ON THE COUNTER AT MY HOUSE. THE FIRST TIME MY CAR WAS IN THE GARAGE, WITH THE DOOR CLOSED, WHEN I HEARD IT RUNNING. LUCKILY I WAS ABLE TO CATCH IT AND TURN IT OFF, BEFORE ANY CARBON MONOXIDE GOT IN THE HOUSE TO DO DAMAGE. NOW I PARK THE CAR IN THE DRIVEWAY, BECAUSE WE DON'T WANT IT IN THE GARAGE IF THIS WERE TO HAPPEN AT NIGHT. MY NEIGHBOR TEXTED ME THE OTHER NIGHT TO TELL ME MY CAR WAS RUNNING IN THE DRIVEWAY. MY WIFE, SON, AND I WERE ALL UPSTAIRS AND THE KEYS WERE DOWNSTAIRS. I CONSIDER THIS A VERY SERIOUS AND DANGEROUS PROBLEM. CARBON MONOXIDE CAN KILL.

10/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

WHEN USING HIGH BEAMS/BRIGHT LIGHTS, ALL GAUGES, INDICATER LIGHTS AND BACK LIGHTS ON THE CONTROL PANEL GO CRAZY. BACK LIGHTS FADE IN AND OUT. ALL INDICATER LIGHTS BLINK ON AND OFF. ALL GAUGES (GAS, RPM, SPEEDOMETER, TEMPERATURE) GO ALL THE WAY UP AND DOWN SEVERAL TIMES. THIS HAS HAPPENED TWICE; ONCE UNEXPECTEDLY WHILE DRIVING, THEN AGAIN WHILE SITTING IN MY DRIVEWAY WHILE I "TESTED" AND SHOWED MY HUSBAND WHAT HAPPENED.

10/06/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/10/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 2 MPH AND MAKING A TURN, THE VEHICLE STALLED WITHOUT WARNING. AFTER WAITING A FEW MOMENTS THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

10/05/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THE CAR LIGHTS DO NOT WORK TURNED ON MANUALLY OR AUTOMATIC. WHEN IT FIRST STARTED IT WAS VERY INTERMITTENT, CURRENTLY IT'S ALMOST DAILY. I HAVE HAD IT TO 2 DIFFERENT DEALERSHIPS (BEFORE AND AFTER WARRANTY). BOTH TIMES I HAVE BEEN TOLD THEY CANNOT FIND ANYTHING WRONG AND I NEED TO BRING IT IN WHEN IT HAPPENS. MY RESPONSE "YOU ARE NOT OPEN WHEN IT HAPPENS, IT'S DARK". I HAVE ALSO HAD IT TO MY MECHANIC MULTIPLE TIMES AND GOT BLESS HIS SOLE HE FOUND THE PROBLEM THIS PAST WEEKEND. I DID NOT HAVE IT FIXED HE SAID IT WILL PROBABLY BE SOMEWHERE NEED 1200.00. HE ALSO TOLD ME THAT THIS IS A MAJOR DEFECT AND SHOULD BE FIXED VIA A RECALL. I DID LOOK THAT UP AND THERE ARE MULTIPLE COMPLAINTS BUT NO RECALL. MY SON CURRENTLY DRIVES THE CAR AND IS AWAY AT COLLEGE WHICH POSES ALL SORTS OF ISSUES. WE HAVE A SHORT TERM SOLUTION WE FIGURED OUT THAT IF YOU UNPLUG THE BATTERY AND PLUG IT BACK IN THE LIGHTS RESET, NOT VERY CONVENIENT. MY MECHANIC ALSO SUGGESTED REWIRING THE HIGH BEAMS TO THE REGULAR LIGHTS BUT THEN YOU WOULDN'T HAVE HIGH BEAMS.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

CAR HORN BEEPS WHILE SITTING TURNED OFF NO ONE IN CAR DAYTIME OR NIGHTTIME. ALSO BEEPS WITHOUT WARNING WHILE BEING DRIVEN. SOMETIMES SINGLE BEEP, SOMETIMES SEVERAL BEEPS AND SOMETIMES CONTINUOUS BEEPING.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

WHILE DRIVING, A/C STOPPED WORKING, WINDOWS WOULD NOT WORK, RADIO AND CLOCK WOULD NOT WORK.

10/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

THE ELECTRICAL SYSTEM SHUTS DOWN WHILE DRIVING THE VEHICLE. THIS HAS HAPPENED A NUMBER OF TIMES WHERE I AM DRIVING AND EVERYTHING JUST SHUTS OFF. THIS COULD CAUSE A SERIOUS CAR ACCIDENT. SPEED, HOW LONG THE VEHICLE HAS BEEN RUNNING DOES NOT MAKE A DIFFERENCE. THE CAR HAS BEEN IN MOTION ON THE FREE WAY, DOING THE SPEED LIMIT, DURING RUSH HOUR TRAFFIC, NO TRAFFIC. ALSO HAS SHUT OFF WAITING TO ENTER TRAFFIC SHORTLY AFTER LEAVING A PARKING LOT. AS OF YET THERE HAS NOT BEEN AN ACCIDENT, I JUST TRY AND MAKE SURE I AM IN THE LANE CLOSEST TO A SHOULDER EXPECTING THIS TO HAPPEN AGAIN. THIS HAS HAPPENED ON A NUMBER OF OCCASIONS SINCE I HAVE OWNED THE CAR (SINCE 12/2015).

09/29/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/29/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

I PURCHASED MY 2010 JOURNEY USED. 2 WEEKS INTO HAVING MY CAR ONE NIGHT THE HORN STARTED BLOWING NONSTOP. THE HORN BLOW FOR 5 HOURS STRAIGHT. TOOK IT BACK TO THE DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT. A FEW DAYS THE CAR WOULDN'T START. I WENT BACK TO THE DEALERSHIP AND THEY CHANGED THE BATTERY AND IT WAS FINE FOR ABOUT TWO WEEKS. AND THE HORN STARTED AGAIN AND THE CAR WOULDN'T START AGAIN AND THIS TIME THE KEY WAS STUCK INSIDE OF THE IGNITION. THE KEY WILL STAY STUCK IN THE IGNITION FOR 30 MINS BEFORE IT COMES OUT. THE DEALERSHIP HANDED ME A PIECE OF PAPER SAYING THAT THERE WAS A BULLETIN OUT FROM CHRYSLER ABOUT THE ELECTRICAL SYSTEM BUT NO RECALL ON MY CAR. I HAVE BEEN STUCK OUT SO MANY TIMES WITH THIS CAR I AM SCARED TO DRIVE IT. I HAD TO TAKE THE HORN FUSE OUT BECAUSE THE NOISE GETS TO MY NEIGHBORS AND NO ONE CAN FIGURE OUT HOW TO STOP IT. I AM VERY DISAPPOINTED I HAVE A CAR THAT I CAN"T DEPEND ON AND ONE NO TO HELP ME FIGURE IT OUT.

09/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REPAIR WIRELESS IGNITION NODE MODULE RECALL IN A REASONABLE LENGTH OF TIME. *SMD

09/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

VEHICLE'S HORN SOUNDS ON ITS OWN AT RANDOM TIMES - WHILE IN MOTION OR PARKED; RUNNING OR OFF. DODGE RESET TPIM (?) BUT THE PROBLEM PERSISTS. NO CURRENT RECALL BUT IT SEEMS THERE SHOULD BE JUDGING BY THE NUMBER OF COMPLAINTS I HAVE FOUND THROUGH AN INTERNET SEARCH. VARIOUS SOLUTIONS SEEM TO HAVE BEEN ATTEMPTED JUDGING BY THE SEARCH RESULTS WITH NO SUCCESS. DANGEROUS (AND ANNOYING) PROBLEM THAT DODGE NEEDS TO FIGURE OUT.

09/26/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

CAR HONK RANDOMLY IF I DRIVE OR PARK. DEALERSHIP HEARED NEVER ABOUT THAT ISSUE, I ALMOST STARTED TO LAUGH OUT LOUD, IT'S WELL KNOWN IN THE WEB.

09/25/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/24/2015
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED NORMALLY. ON NUMEROUS OCCASIONS WHEN PARKED, THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. IN ADDITION, WHILE DRIVING OVER 50 MPH, THE VEHICLE WOULD VIBRATE VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE BATTERY AND STARTER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE TECHNICIAN ALSO INFORMED THAT THERE WAS A SUSPENSION FAILURE WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/23/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

WHEN KEY WAS PLACED IN THE IGNITION THE CAR WOULD NOT START. AFTER A FEW HOURS, THE CAR WOULD START. THIS HAPPENS RANDOMLY OVER AND OVER. BROUGHT THE CAR INTO THE DEALER AND HAD THE IGNITION REPLACED AT MY OWN COST. IN JULY 2015, I RECEIVED A RECALL NOTICE AND HAD THE IGNITION REPLACED AGAIN. THE ISSUE IS STILL CONTINUING WITH NO RESOLVE.

09/23/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO WIRELESS IGNITION NODE MODULE RECALL AND VEHICLE DOOR LOCK ISSUES. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, THE DOOR WOULD NOT LOCK. THE CONSUMER RETURNED TO THE DEALER. HOWEVER, WHEN THE VEHICLE WAS RETURNED TO HER, IT TOOK SEVERAL TRIES TO START THE VEHICLE. *JB

09/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON THREE SEPARATE OCCASIONS, THE VEHICLE FAILED TO START. THE ELECTRIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,582.

09/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THE HORN ON MY 2010 JOURNEY BLOWS AT VARIOUS TIMES WITH NO REASON. IT DOES NOT MATTER IF THE CAR IS IN PARK WITH NO ONE ANYWHERE NEAR IT OR BEING DRIVEN DOWN THE ROAD. IT WILL HONK VARIOUS NUMBERS OF TIMES FROM ONCE TO CONTINUOUSLY FOR UP TO A MINUTE OR MORE SO FAR. THE FOBIK HAS BEEN REPLACED AS PART OF THE RECALL AND THIS ISSUE DID NOT START UNTIL AFTER THE RECALL WAS COMPLETED. THE DEALER CAN STILL NOT FIND ANY FAULTS IN THE COMPUTER AFTER TWO TRIPS IN FOR DIAGNOSIS. THIS IS BECOMING NOT ONLY A SAFETY PROBLEM BUT ALSO A CIVIL OFFENSE SINCE THE HORN BLOWS AT ALL HOURS OF THE DAY AND NIGHT.

09/17/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

09/16/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/15/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO START. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 11/18/15*LJ THE CONSUMER STATED THE IGNITION MODULE WAS REPLACED AND TWO NEW ELECTRONIC FOBS. UPDATED 1/14/2015*JS *CN

09/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV7AT******
Summary

I WENT TO CHECK THE AIR PRESSURE ON THE TIRES BECAUSE THE LOW PRESSURE WARNING LIGHT ILLUMINATED ON THE DASH. THE TIRE DID NOT APPEAR TO BE LOW. I TOOK THE CAP OFF THE TIRE TO CHECK IT AND THE SENSOR STEM CAME OFF IN MY HAND AND AS A RESULT THE AIR ESCAPE FROM THE TIRE. I HAD TO HAVE THE VEHICLE TOWED AND REPAIRED. I AM CONCERNED THAT THIS COULD HAPPEN WHEN THE VEHICLE IS MOVING CAUSING A CRASH. THE CAPS ARE PLASTIC AND NOT METAL. I HAVE SEEN FROM THE INTERNET AND HEARD FROM DEALERS THIS IS A COMMON PROBLEM AND HAS TO DO WITH CORROSION.

09/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 79,078.

09/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/09/2015
Components: ENGINE
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

THE VEHICLE HAS A VERY LATE SHIFT IN THE TRANSMISSION. SO THEREFORE WHEN GETTING OFF RAMPS TO HWYS WON'T PICK UP THE MOMENTUM IT NEEDS FOR A MILE OR TWO DOWN THE ROAD. I SEE CAN CAUSE AN ACCIDENT. I WAS TOLD BY THE DEALERSHIP THIS IS NORMAL. I HAVE DROVE AND OWNED MANY OF CARS. I HAVE EVEN HAD ONE THAT HAD A TRANSMISSION THAT WAS GOING OUT AND IT DID BETTER THEN THIS CAR. I AM MAKING THIS COMPLAINT BECAUSE I WOULD HATE TO SEE AN ACCIDENT HAPPEN DUE TO THIS VERY LATE SHIFT IN THE TRANSMISSION.

09/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO COMPLETE WIRELESS IGNITION NODE MODULE RECALL NOTICE. *SMD

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND LOST ELECTRICAL FUNCTIONS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

09/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHUT OFF. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

08/31/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEED, THE AIR CONDITIONER, TURN SIGNALS, RADIO, AND WINDOWS FAILED. WHEN THE CONTACT TAPPED ON THE KEY, THE AIR CONDITIONER, TURN SIGNAL, WINDOW, AND RADIO WERE RE-ACTIVATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

08/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO START. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS , ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

08/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED WITHOUT WARNING AND LOST ALL ELECTRICAL FUNCTION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

08/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART NEEDED TO DO THE REPAIR. IN ADDITION,WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE SIGNAL LIGHT, HAZARD LIGHTS, AND POWER WINDOWS SEIZED. THE POWER WAS RESTORED WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

08/26/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

HORNS SOUND RANDOMLY. ENGINE SHUTS OFF WHILE DRIVING. BATTERY DRAINS OVERNIGHT DESPITE TESTS THAT CONCLUDE BATTERY & CHARGING SYSTEM ARE OK.

08/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. IN ADDITION, THE CONTACT STATED THAT WHEN THE VEHICLE FAILED TO START SEVERAL TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

08/20/2015
Components: SERVICE BRAKES
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

RECEIVED RECALL FOR BRAKES. I WAS CHARGED $50 BUT BRAKES WERE REPLACES FOR FREE, SO I WAS TOLD. THE ROTORS WERE REWORKED AT THAT TIME ALSO. CONTINUED PROBLEMS TO THIS DAY. BRAKES IN FRONT HAVE BEEN REPLACED 3 TIMES AND BACK BRAKES TWICE. EACH TIME I TOOK CAR BACK WITH COMPLAINTS I WAS TOLD I NEEDED AN ALIGNMENT. TOOK AUTO TO AN OUT OF STATE DEALERSHIP AND WAS TOLD THAT THE ROTOR WAS WARPED. I HAVE HEARD RUMORS TO THE EFFECT THAT THERE IS A DEFECT IN THE FRONT SUSPENSION. THE LOAD IS TOO HEAVY FOR BASE. DID CHRYSLER KNOW THIS AND STILL TRYING TO SELL A DEFECTIVE PRODUCT? I WOULD LIKE TO BE COMPENSATED.

08/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED AND FAILED TO SHUT OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SECURITY SYSTEM, OR THE HORN PAD FAILED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,218. UPDATED 11/06/15*LJ *CN

08/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE STALLED WHILE DRIVING AT ANY SPEED. PRIOR TO THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

08/18/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS PLACED IN NEUTRAL AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED BUT THE TECHNICIAN COULD NOT FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

08/18/2015
Components: SERVICE BRAKES
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

BKES ARE ABLE TO MAINTAIN WEIGHT OF VEHICLE THEY SHOULD BE UP DATED TO TO ACCEPT WEIGHT OF VEHICLE OR MANUFACTURER SHOULD BUY BACK THESE PIECES OF GARBAGE

08/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

IN THE MIDDLE OF THE NIGHT AROUND 3AM OUR CARS HORN ALARM STARTED TO GO OFF CONTINUOUSLY! NO MATTER WHAT WE DID IT WOULD NOT SHUT OFF UNTIL IT WANTED TO! THE NEXT MORNING OUR CAR WOULD NOT START AT ALL. MY HUSBAND JUMPED IT, AND IT STARTED. LATER ON THAT DAY THE HORN STARTED GOING OFF AGAIN, SO MY HUSBAND UNHOOKED OUR HORN SO WE DIDN'T KEEP WAKING UP OUR NEIGHBORS. AND WE REPLACED OUR BATTERY. AFTER REPLACING THE BATTERY, IT STILL KEPT DYING. I COULD DRIVE THE CAR ALL DAY, STOP AND GET A COKE, AND THE THE CAR WOULDN'T START WHEN I CAME OUT; IT WAS OFF FOR 2 MINS. SO I CALLED THE CHRYSLER RECALL LINE, THERE WAS A RECALL SO I JUST HAD THE RECALL FIXED TODAY. I GOT HOME, WE HOOKED UP THE HORN AND IT'S STILL HAPPENING. HORN WON'T SHUT OFF AND NOW MY CAR WON'T START AGAIN. AND THE RECALL PEOPLE SAID THERE IS NOTHING MORE THEY CAN DO. I LOOKED IT UP ONLINE AND THOUSANDS OF PEOPLE MARE HAVING THE SAME PROBLEM, AND THERE IS NO RECALL? SERIOUSLY? SOMETHING NEEDS TO BE DONE. MY CAR IS NOT SAFE AT ALL! AND DEFINITELY NOT RELIABLE. WE HAVE A CHRONICALLY ILL CHILD AND I NEED A CAR CAN RELY ON TO START WHEN HE NEEDS TO GO TO THE HOSPITAL, AND CHRYSLER SEEMS NOT TO CARE AT ALL. WE TOOK IT TO ANOTHER DEALERSHIP AND THEY COULDN'T FIND ANYTHING WRONG WITH IT, BUT OBVIOUSLY SOMETHING IS WRONG WITH IT, WHEN IT KEEP HAPPENING. PLEASE HELP LOOK INTO THIS.

08/16/2015
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 02/18/2015
Crash: No
Fire: No
Summary

WHILE DRIVING MY VEHICLE ON A LONG DISTANCE ROAD TRIP, WHICH I DO QUITE OFTEN, THE STEERING WHEEL BEGAN TO VIBRATE AS I WAS DECREASING THE SPEED FROM 65 MILES PER HOUR. I HAVE SINCE HAD MY TIRES REPLACED AND THE TPMS ON ONE OF MY WHEELS BECAME CORRODED. THE PROBLEM STILL PERSISTED. I HAD MY BACK BRAKES REPLACED, THE PROBLEM STILL PERSISTED. I HAD MY WHEELS ALIGNED, THE PROBLEM STILL PERSISTED. MY MECHANIC IS CURRENTLY REPLACING THE AXLE ALONG WITH MY FRONT BRAKES. HOPEFULLY, THIS FIXES THE PROBLEM. MY DAUGHTER IS IN COLLEGE AND MY FAMILY AND I WILL BE MAKING 8 HOUR ROAD TRIPS OFTEN. I AM FINANCIALLY OBLIGATED TO THIS VEHICLE AND NEED IT TO SERVICE MY FAMILIES NEEDS. DODGE NEEDS TO ENSURE THAT THEIR VEHICLES ARE SAFE AND RELIABLE.

08/14/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

WHEN DRIVING WITH MY MOTHER AS PASSENGER FROM PHOENIX TO TUCSON TO VISIT RELATIVES, THE HORN SOUNDED INTERMITTENTLY. I HAD A MINOR ACCIDENT A FEW DAYS LATER, AND WHEN I TOOK THE CAR IN THE DEALER TO REPAIR, I ASKED THEM TO CHECK THE HORN. THEY REPORTED NOTHING AMISS. THE HORN CONTINUED TO INTERNITTENTLY SOUND OFF WHETHER I WAS DRIVING ON A SIDE STREET ALONE OR IN TRAFFIC, BOTH ON SURFACE STREETS AND THE FREEWAYS. WHEN I RECEIVED THE NOTICE FOR THE FOBIK RECALL IN MAY, I MADE THE APPOINTMENT AND TOOK THE CAR IN, AND REMINDED THEM THE HORN GOES OFF; THE SAME DEALER TOLD ME THEY COULD NOT REPLICATE THE HORN ISSUE AGAIN. THEY ALSO FAILED TO COMPLETE THE RECALL FIX. I MADE ANOTHER APPOINTMENT TWO WEEKS AGO IN JULY AS THE HORN KEPT SOUNDING OFF ON ITS OWN AND IT IS GETTING WORSE. I ALSO HAD ALL THE REQUIRED MAINTENANCE COMPLETED AT A COST OF OVER $1500, AND WHILE IN THE SERVICE BAY THE CAR HORN SOUNDED OFF. THE SERVICE CREW ATTEMPTED TO FIX THE HORN OVER THREE DAYS BUT FAILED. AS I DROVE THE CAR AWAY FROM THE DEALERSHIP, THE HORN SOUNDED OFF AGAIN. THEY ALSO DID NOT COMPLETE THE RECALL FIX AGAIN, EVEN AFTER ORDERING THE PARTS NECESSARY. THEY BELIEVE THE HORN ISSUE IS RELATED TO THE ELECTRICAL ISSUE IN THE KEY FOBIK RECALL, AND ARE HOPING THE RECALL FIX WILL ALSO ADDRESS THE HORN ISSUE. MEANWHILE, THE HORN HAS CONTINUED TO ESCALATE AND LAST EVENING WHILE DRIVING HOME IN RUSH HOUR TRAFFIC, THE HORN SOUNDED OFF FOR LONGER PERIODS, ON SEVERAL OCCASIONS FOR AS LONG AS NEARLY A MILE ON THE SURFACE STREETS. AS THIS IS A SEVERE SAFETY ISSUE AS WELL AS A CITABLE OFFENSE, I HAVE MADE YET ANOTHER APPOINTMENT TO HAVE THE HORN ISSUE FIXED. THE DEALER HAS NOT RELAYED EXACTLY WHAT STEPS THEY HAVE TAKEN TO CORRECT THIS, OTHER THAN REPLACING THE *SPRING IN THE STEERING COLUMN. I HAVE READ ONLINE A POSSIBLE HORN FIX IS TO REPLACE THE AIRBAG - WHICH HAS NOT BEEN IDENTIFIED IN A RECALL YET.

08/14/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

HORN HONKS ON ITS OWN AT RANDOM TIMES. WINDOWS GO UP AND DOWN ON THEIR OWN. ELECTRICAL PANEL BLINKS BY ITSELF. INGINE HAS SHIRT OFF BY ITSELF. PROBLEM HAS BEEN TRYING TO BE SOLVED BY DEALERSHIP SERVICE DEPAR :( ENT FOR ALMOST AN ENTIRE MONTH WITH ZERO PROGRESS. TPIM WAS UPDATED, KEY FOBS REPLACED TWICE, BATTERY REPLACED TWICE, CLICK SPRING REPLACED AND NOW WAITING ON INSTRUMENT CLUSTER SO IT CAN BE REPLACED.

08/13/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER FOR 90 DAYS WITHOUT REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

IN MARCH 2015 THE VEHICLE SHOWED SIGNS OF IGNITION LOCKING AND NOT BEING ABLE TO BE STARTED WITH KEY. THIS DID NOT HAPPEN EVERY TIME, BUT ENOUGH TO BE ANNOYING. AAA WAS CALLED TO TOW THE VEHICLE TO OUR REPUTABLE MECHANIC EACH TIME IT OCCURRED. MECHANIC COULD FIND NOTHING WRONG AS THIS PROBLEM DID NOT SHOW WHILE IN HIS PREMISES. THE PROBLEM CONTINUED. IN JUNE I RECEIVED RECALL NOTICE 'R03" AND ON 6/16/15 PUT IN AN 'ORDER' WITH CHAPMAN AUTO GROUP IN HORSHAM, PA. WHEN THEY INSPECTED THE VEHICLE IT DID NOT SHOW SIGNS OF IGNITION LOCK UP EITHER. BY THE BEGINNING OF JULY, I WAS TOLD BY CHAPMAN THAT THEY HAD NO IDEA WHEN THIS PART ON THE RECALL WOULD BE IN STOCK. I PROCEEDED TO CALL TWO OTHER DEALERSHIPS IN THE AREA AND RECEIVED THE SAME STORY FROM THEM. I ALSO CALLED CHRYSLER CUSTOMER SVC AS WELL AS SENT AN E-MAIL TO CUSTOMERASSISTRE@CHRYSLER AND SO FAR EVERYONE HAS SAID THAT THE AUTO MAKER HAS NO IDEA WHEN AND WHO WILL BE MAKING THIS WIRELESS IGNITION NODE MODULE TO SATISFY THE RECALL. MY CAR IS DEFECTIVE AND I NEED IT REPAIRED IMMEDIATELY. WE HAVE ALSO USED UP MOST OF OUR AAA CALLS DUE TO THIS PROBLEM AND OUR POLICY DOES NOT RENEW UNTIL MARCH 2016.

08/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ELECTRICAL SYSTEM; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/12/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH AND COMING TO A STOP THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ROTOR AND BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. IN ADDITION, THE CONTACT WAS INFORMED THAT SEVERAL ELECTRONIC SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS THE VEHICLE WAS UNABLE TO BE STARTED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

08/11/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND THEN IT WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

08/11/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/08/2015
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4P6H6FVAT******
Summary

I BROUGHT MY 2010 DODGE JOURNEY IN 2012, ABOUT A YEAR LATER, THE CARE STARTED TO STALL WHEN ON STARTING. NATURALLY, WE THOUGHT IS WAS THE BATTERY, SO WENT TO THE DODGE DEALER AND THEY AGREED. TWO WEEK LATER, THE CARE WOULD NOT START AFTER MY SONS BASEBALL CAME. SOMEONE GAVE ME A JUMP, SO I THOUGHT THAT I GOT A BAD BATTERY. TOWED CAR TO SHOP AND I WAS TOLD THAT THE STARTER WAS BAD. SO APPROXIMATELY. $250.00 LATER I HAVE A NEW BATTERY. THE CARE CONTINUES TO NOT START. THE DODGE JOURNEY IS THE MOST UNRELIABLE CAR I HAVE EVERY HAD. IT IS NOW SITTING IN MY GARAGE, BECAUSE I WAS DRIVING AND THE CAR RAN HOT AND WILL NOT GO MORE THAN 30 MILES PER HOUR. I HAVE A CAR NOT AND CANNOT AFFORD TO GET FIXED. I AM TOLD THAT SOMETHING MAY BE WRONG WITH THE TRANSMISSION, BUT ONLY DEALER CAN WORK ON THIS SINCE THE TRANSMISSION IS BURIED UNDER EVERYTHING. I AM FRUSTRATED AND BROKE AND STILL HAVING TO PAY A CARE NOTE!

08/06/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

08/05/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE HORN OF THE VEHICLE ACTIVATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT ALSO MENTIONED THAT THE KEY FOB FAILED TO LOCK ALL FOUR DOORS INTERMITTENTLY BUT NEVER LOCKED THE FRONT DRIVER SIDE DOOR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

08/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND ALL THE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE WIPERS ACTIVATED INDEPENDENTLY, THE TURN SIGNALS FAILED TO ILLUMINATE, THE RADIO WOULD TURN ON AND OFF INTERMITTENTLY, THE HORN DID NOT SOUND, AND THE VEHICLE HAD TROUBLE STARTING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT CLUSTER MODULE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

08/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE IN PARK, BOTH FRONT WINDOWS ROLLED UPWARD AND DOWNWARDS INDEPENDENTLY. ALSO, THE CONTACT MENTIONED THAT THE ALARM SYSTEM AND THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.

08/03/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/31/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

MADE A LEFT HAND TURN AND SUDDENLY THE AIR CONDITIONER, RADIO, LIGHTS, WINDOWS STOPPED WORKING. DROVE TO A LOT AND PULLED OVER AND EVERYTHING CAME BACK ON. THEN MOVE THE STEERING WHEEL AND EVERYTHING SHUT OFF AGAIN. TURNED THE CAR OFF AND EVERYTHING CAME BACK AND HAS WORKED FINE SO FAR. HOWEVER, THE CAR WOULDN'T START EARLIER WHEN TURNED ON. HAD TO START THE CAR 3 TIMES BEFORE IT CAME ON.

07/30/2015
Components: WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 07/29/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

BRAKES HAVE BEEN A MAJOR ISSUE ON THIS VEHICLE. WE HAVE HAD TO REPLACE BRAKES, ROTORS AND CALIPERS MULTIPLE TIMES SINCE THE VEHICLE WAS PURCHASED NOT TO MENTION THE TIRES ALSO. THE FIRST TIME THEY WERE REPLACED, THE CAR HAD LESS THAN 36,000 MILES. SINCE THAT TIME THEY HAVE BEEN REPLACED MULTIPLE TIMES, WITH THE LAST TIME BEING IN THE LAST 30 DAYS. IT IS LIKE THERE IS SOME TYPE OF DESIGN FLAW IN THE BRAKING SYSTEM, THAT CAUSES THE BRAKES AND TIRES TO BOTH WEAR OUT QUICKLY. LAST NIGHT THE BRAKING SYSTEM CAUGHT FIRE ON THIS VEHICLE, LUCKY I HAD JUST PULLED IN MY PARKING SPOT WHEN THEY STARTED BURNING AND DIDN'T HAVE MY CHILDREN WITH ME. FIRE DEPARTMENT WAS NOTIFIED AND THE FIRE WAS PUT OUT BY THEM. I HAVE NOTICED THAT I AM NOT THE ONLY PERSON WITH THE JOURNEY THAT HAS HAD BRAKE AND TIRE ISSUES. NOW I AM STUCK WITHOUT ANY MEANS OF TRANSPORTATION THANKS TO THE BRAKES CATCHING FIRE (WARPING RIMS AND MELTED TIRES FROM IT). THANKFULLY NO ONE WAS INJURED.

07/28/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/17/15.*JB

07/28/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

MY 2010 DODGE JOURNEY SXT SHUT DOWN ON ME 5 TIME ON THE HIGHWAY. AT DIFFENT TIME I TOOK IT TO THE DODGE DEALER IN WILMINGTON NC BUT THEY SAID THAT NOTHING IS WRONG WITH IF NOTHING WRONG WITH IT WHY DID IT SHUT DOWN ON ME.

07/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

I RECEIVED A SAFETY RECALL RELATED TO MY WIRELESS IGNITION NODE (WIN). I CONTACTED MY LOCAL DODGE DEALERSHIP ON APPROX 5-23-2015 TO SCHEDULE THE REPAIRS AND WAS TOLD THIS WOULD BE 1.5 MONTHS FOR REPAIR. I HAVE NOT BE NOTIFIED AS OF TODAY (ALMOST 2 MONTHS) TO INFORM THE PARTS ARE AVAILABLE. I DRIVE 100 MILES / DAY AND AM AFRAID THIS ISSUE COULD EXPOSE ITSELF AND LEAD TO AN INCIDENT. I WOULD LIKE TO THINK THIS TIME IS A LITTLE EXCESSIVE PUTTING ME AND OTHER DRIVERS AT RISK FOR A KNOWN ISSUE. THE DEALERSHIP INFO: MEDINA AUTO MALL 3205 MEDINA RD, MEDINA, OH 44256 (330) 723-3291

07/27/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

I FIRST BOUGHT THE DODGE JOURNEY IN MARCH 2015 USED FROM A DEALERSHIP. 2 MONTHS LATER I START SEEING PROBLEMS: -WHEN I LOCK THE VEHICLE, OCCASIONALLY AFTER SITTING FOR A LONG TIME I WILL COME OUT AND THE WINDOWS WILL ALL BE DOWN AND THE VEHICLE UNLOCKED -I HAVE HAD MANY OCCASIONS WHERE I TRY TO START THE VEHICLE AND IT JUST CLICKS. I HAVE TO MOVE THE SHIFTER FROM PARK TO NEUTRAL (SOMETIMES SEVERAL TIMES FOR SEVERAL MINUTES) TO GET THE VEHICLE TO START. I DO NOT WANT TO GET STRANDED WITH THIS VEHICLE!! -PASSENGER WINDOW WILL SOMETIMES NOT ROLL DOWN USING THE PASSENGER SIDE WINDOW BUTTON BUT OPERATES NORMALLY USING DRIVER SIDE CONTROLS THERE SEEMS TO BE MANY ELECTRICAL PROBLEMS WITH THIS VEHICLE AND I FEAR THAT WE WILL END UP IN A CRASH RELATED TO ELECTRICAL FAILURE.

07/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV7AT******
Summary

MY COMPLAINT IS REGARDING SAFETY RECALL # R03 / NHTSA 14V-373 THIS IS A FCA, FIAT CHRYSLER AUTOMOBILES RECALL FOR WIRELESS IGNITION NODE MODULE AND IS THE SECOND SUCH RECALL COVERING THE SAME ISSUE ON MY 2010 DODGE JOURNEY. MY ISSUE: I HAVE THE RECALL PAPERWORK AND FOR THE LAST COUPLE OF MONTHS I HAVE BEEN TRYING TO GET THE WORK DONE. MY CHRYSLER DEALERSHIP IN GREENWOOD, IN , TOM O'BRIEN, ADVISES ME THAT CHRYSLER HAS CANCELED THE PARTS THAT WERE ON ORDER BASED ON THE RECALL. THIS IS THE SECOND TIME CHRYSLER HAS CANCELED THE REPAIR PARTS NEEDED FOR THE RECALL. I AM CONCERNED BECAUSE THIS ISSUE CAN POTENTIALLY SHUT OFF THE ENGINE WHILE IN OPERATION AND I DRIVE EXTENSIVELY FOR MY JOB. PLEASE ADVISE AND PROVIDE ANY HELP YOU CAN TO EXPLAIN WHY CHRYSLER IS ALLOWED TO CANCEL THE PARTS NEEDED BY THE DEALERSHIP TO EFFECT MY RECALL REPAIR. IT SEEMS TO ME THEY ARE JUST APPEASING NHTSA BY HAVING THE RECALL THEN NOT FOLLOWING THROUGH, CANCELING THE ACTUAL PARTS--FRUSTRATING THE VEHICLE OWNERS AND THE DEALERSHIPS. THIS RECALL ISSUE COULD POTENTIALLY COST LIVES AND CHRYSLER IS BEING ALLOWED TO CANCEL THE REPAIR PARTS ORDERS PLACED BY THE DEALERSHIPS? I HAVE THE RECALL DOCUMENTS IN HAND AND CAN'T GET MY VEHICLE REPAIRED. WHAT CAN I DO, WHAT CAN NHTSA DO FOR ME? URGENTLY REQUEST ASSISTANCE IN THIS MATTER.

07/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO GET THE VEHICLE RESTARTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS NOT PROVIDED.

07/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT ANY SPEEDS, THE VEHICLE'S HORN SOUNDED CONTINUOUSLY. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC, WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL HARNESS WAS DEFECTIVE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,858.

07/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRELESS IGNITION NODE MODULE WAS DEFECTIVE AND NEEDED REPLACEMENT. ALSO, THE CONTACT MENTIONED THAT THE DEALER ADVISED THAT THE FAILURE WAS RELATED TO A RECALL ISSUED BY THE MANUFACTURER BUT DID NOT KNOW WHEN THE PART NEEDED WAS GOING TO BE AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

07/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/20/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 114V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DELIVER THE PART TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

07/13/2015
Components: AIR BAGS
Incident Date: 07/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURED WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

07/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

HORN IS HONKING AT RANDOM ON 2010 DODGE JOURNEY. THIS HAS HAPPENED ON THE HIGHWAY 55+ MPH, STREETS 10+ MPH, AND WHILE PARKED IN MY DRIVEWAY. THE LOCAL DODGE DEALERSHIP HAS UPGRADED SOFTWARE & ISSUED A NEW KEY FOB TO ME FOR MORE THAN $500 IN FEES BUT THE ISSUE HAS NOT BEEN RESOLVED. THE HORN HONKING IS A SAFETY ISSUE AT STOP LIGHTS AND IN TRAFFIC AS I AM CAUSING DRIVERS AROUND ME TO BE ALARMED FOR NO REASON. I HAVE ALSO HAD ISSUES WITH WINDOWS & DOOR LOCKS ACTIVATING AT RANDOM. THE DOOR LOCK AND WINDOW ISSUES SEEM TO HAVE BEEN RESOLVED WITH THE NEW KEY FOB BUT THE HORN IS STILL HONKING.

07/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

I CANT LIST THE EXACT DATE OF ALL THE INCIDENTS THAT HAVE HAPPEN BUT THERE HAVE BEEN SO MANY OF THEM OVER THE LAST COUPLE OF YEARS THAT ITS IMPOSSIBLE TO KEEP TRACK OF. MY FIRST ISSUE WAS THREE YEARS AGO WHEN TRYING TO START THE CAR IT WOULD CLICK BUT NOT TURN OVER EVERYTHING WORKED SO WE KNEW IT WASN'T THE BATTERY. I WOULD HAVE TO REMOVE THE KEY AND SIT FOR SOMETIMES UP TO 10 MINUTES BEFORE THE CAR WOULD TURN OVER. AT THIS TIME THE CAR WAS STILL UNDER WARRANTY AND AT THE SAME TIME WE STARTED HAVING ISSUES WITH THE PASSENGER WINDOW NOT ROLLING DOWN OR UP WITH THE BUTTON ON THE PASSENGER DOOR. DRIVER SIDE COULD ROLL THE WINDOW UP. WE TOOK IT IN AND UNFORTUNATELY BECAUSE THE DEALERSHIP COULDN'T MIMIC THE PROBLEMS WE WERE HAVING THE TOLD US THEY COULDN'T FIND ANYTHING WRONG AND SAID BRING IT BACK WHEN WE HAVE THE ISSUE AGAIN. SERIOUSLY HOW CAN I BRING YOU THE CAR WHEN IT WONT START. ON TO THE NEXT PROBLEM LAST OCTOBER DRIVING HOME ON THE FREEWAY GOING 60 MILES AND HOUR AT NIGHT MIGHT I ADD AND MY ELECTRICAL SYSTEM STARTS TO FAIL LIGHTS TURN OFF RADIO TURNS OFF AND THEN IMMEDIATELY TURNS BACK ON THANKFULLY I WAS ALMOST HOME SO MY HUSBAND LOOKED AT IT AND COULDN'T FIND ANYTHING WRONG AND IT HASN'T HAPPENED SINCE THANKFULLY BUT NOW WE ARE HAVING ISSUES WITH OUR RADIO TWO DAYS AGO IT STOPPED WORKING AGAIN. FIRST TIME MY HUSBAND GOGGLE THE PROBLEM AND WAS TOLD TO DISCONNECT THE BATTERY FOR AN HOUR AND THEN RECONNECT. THIS TOOK CARE OF THE PROBLEM BUT THIS TIME AROUND IT DOESN'T SEEM TO BE WORKING. SO KNOW I HAVE TO TAKE MY CAR IN TO HAVE THIS DIAGNOSED AGAIN. I WONT EVEN BEGIN TO TALK ABOUT THE CLICKING THAT COMES FROM BEHIND THE GLOVE BOX WHEN I TURN THE AC OR HEAT ON SOUNDS LIKE MY CAR IS GOING TO BLOW UP. I HAVE ONLY HAD THIS CAR FOR 5 YEARS BRAND NEW OFF THE LOT AND IT ONLY HAS 55,000 MILES ON IT HAS BEEN REGULARLY MAINTAINED SO THEIR SHOULD NOT BE THIS MANY ISSUES.

07/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER DID NOT REPAIR THE VEHICLE BECAUSE THE PART WAS UNAVAILABLE. THREE WEEKS LATER, UPON STARTING THE VEHICLE, THE VEHICLE COULD NOT READ THE KEY FOB AND FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE'S ELECTRICAL SYSTEM FAILED WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A FACTORY FAILURE OR MISFIRE CODE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

07/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE STOPPED AT A RED LIGHT, THE VEHICLE'S HORN HONKED SEVERAL TIMES WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

07/01/2015
Components: ENGINE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO JERK AND THE RPMS INCREASED TO 4,500. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY CONTROL MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

07/01/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV1AT******
Summary

RANDOM HORN HONKING. VEHICLE WILL START HONKING HORN JUST SITTING IN THE GARAGE OR DRIVING DOWN THE ROAD. TOOK TO DEALER BUT WAS INFORMED THEY NEVER HEARD THIS PROBLEM BEFORE. AS BEING A VEHICLE TEST DRIVER FOR VOLVO VEHICLES I KNOW ABOUT UPDATES. I FINALLY GOT THE DODGE DEALER TO DO AN UPDATE THAT WORKED FOR A FEW MONTHS. THE DEALER INFORMED ME THERE WAS NO OTHER UPDATE. I INFORMED THEM I THOUGHT THIS WAS A SAFETY ISSUE. WHAT MORE CAN I SAY, I TOOK THE FUSES OUT SO THE HORN WOULD STOP HONKING. NEXT STEP LAWYER?

06/29/2015
Components: AIR BAGS
Incident Date: 06/27/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE SPUN AROUND THREE TIMES AND CRASHED INTO ANOTHER VEHICLE ON THE REAR PASSENGER SIDE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUFFERED SEVERE BRUISING TO THE LEFT ARM, THE SHOULDERS, THE NECK, THE LOWER BACK, AND THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

WHEN I TRIED TO CRANK THE CAR IT WOULD NOT START. IT WOULD CLICK ONCE BUT NOT CRANK. FINALLY AFTER SEVERAL TIMES OF TRYING IT CRANKED. HAS A RECALL ON THE WIRELESS IGNITION NODE MODULE AND HOPING THIS WILL FIX THE PROBLEM BUT WON'T KNOW FOR SURE UNTIL IT IS REPLACED.

06/29/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO BE DRIVEN. THE FAILURE RECURRED TWICE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

06/25/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD FROM THE CENTER LANE TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 117,000. UPDATED 8/21/15*CN

06/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, THE ELECTRICAL SYSTEM FAILED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

06/25/2015
Components: SERVICE BRAKES
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV2AT******
Summary

I HAVE A 10 DODGE JOURNEY AWD R/T , I AM ALSO A ASE CERTIFIED MECHANIC. MY WIFE DRIVES THIS THING EASY.. NO MATTER WHAT BRAND OF ROTORS OR PADS I USE THE PROBLEM COMES BACK.. THE PROBLEM I SEE IS, THE BRAKES ARE NOT UP TO PAR, BASICALLY TO SMALL FOR THIS VEHICLE.. THE ROTORS SHOULD HAVE BEEN AT LEAST 1 TO 1.5 INCHES LARGER IN DIA.

06/24/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. WHILE DRIVING 30 MPH, THE ELECTRICAL FUNCTIONS, INCLUDING THE EXTERIOR LIGHTING, FAILED BUT THE ENGINE CONTINUED TO RUN. THE CONTACT MANEUVERED INTO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE ELECTRICAL FUNCTIONS RESUMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY REFUSED TO DIAGNOSE THE VEHICLE BECAUSE IT WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO REPAIR THE RECALL WAS UNAVAILABLE AND THE DEALER STATED THAT IT WOULD NOT BE AVAILABLE FOR SIX MONTHS TO A YEAR. THE CONTACT MENTIONED THE WAIT PERIOD WAS UNREASONABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

06/24/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO REPAIR THE RECALL WERE UNAVAILABLE AT SEVERAL DEALERS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/24/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

THE INTERIOR LIGHTS STAYS ON FOR A LONG PERIOD OF TIME WHEN I START AND AFTER SHUTTING DOWN THE SUV. THE INTERIOR LIGHTS GO OUT ABOUT 15 MINUTES OR SO AFTER TURNING THE SUV OFF. ONCE I START THE SUV AND DRIVE, THE INTERIOR LIGHT REMAINS ON IN THE FRONT & UPPER REAR OVERHEAD. THE ELECTRONIC KEY IS NOW LOCKING MY DOORS JUST FROM TOUCHING THE TOP OF THE KEY. THERE ARE TIMES, I'M NOT HITTING THE BUTTON TO LOCK, BUT JUST FROM TOUCHING THE TOP OF THE KEY WITH MY FINGER, THE DOORS WILL AUTOMATICALLY LOCK.SCARY!!! THE STEERING WHEEL SHAKES VISIBLY WHEN BRAKING. UPDATED 8/28/15*CN UPDATED 10/26/2017*CN

06/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

VEHICLE STARTS HONKING ON ITS OWN FOR SHORT PERIODS OF TIME. SOMETIMES JUST PARKED ON THE DRIVEWAY, AND NOW SOME TIMES AS IT IS MOVING. IT WILL STOP FOR HOURS OR DAYS AT A TIME, AND THEN REOCCUR.

06/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/28/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000. THE VIN WAS UNAVAILABLE.

06/17/2015
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 01/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

I WAS DRIVING AT THE SPEED LIMIT ON INTERSTATE 5, (CALIFORNIA) WHEN A VEHICLE IN FRONT OF ME SWERVED PARTIALLY INTO MY LANE. IN ORDER TO AVOID HITTING SAID VEHICLE, I SWERVED TO THE RIGHT SLIGHTLY, AT THAT TIME I BELIEVE ENGINE DIED, AS I HAD NO CONTROL OVER SAID VEHICLE I COULD NOT STEER OR MANEUVER MY VEHICLE AT ALL. THUS IT WAS CONTINUING ON THE PATH OF THE SWERVE AND HIT THE WALL ON THE PASSENGER SIDE OF THE HIGHWAY. I AT NO TIME HAD ANY CONTROL OVER THE VEHICLE, THE CAR STARTED SPINNING FROM THE IMPACT OF THE WALL AND SENT ME ACROSS 3 LANES OF TRAFFIC AND I WAS HIT BY 2 CARS. THE ONLY AIRBAG THAT DEPLOYED WAS THE FRONT PASSENGER SIDE AIRBAG. (THERE WAS NO PASSENGER IN THAT POSITION.) I WAS IN THE DRIVER SEAT, AND MY SON (WAS 9 YEARS OF AGE AT THE TIME OF THE INCIDENT) WAS SITTING DIRECTLY BEHIND ME. WHEN THE CAR STOPPED, I WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION, IT WAS LOCKED IN PLACE. ORIGINALLY, I BELIEVED THAT THERE WERE NO MAJOR INJURIES, ONLY BUMPS, BRUISES AND THE LIKE. HOWEVER IN THE MONTHS SINCE THE INCIDENT, IT HAS COME TO LIGHT THAT I HAVE TORN MUSCLES IN 1, MAYBE BOTH ELBOWS. I AM CURRENTLY UNDER A DOCTORS CARE, AND WILL BE REQUIRING SURGERY TO RECONSTRUCT THE MUSCLES AND TENDONS.

06/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHEN THE KEY WAS TURNED TO THE ON POSITION. THE CONTACT MENTIONED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE MADE AN ABNORMAL CLICKING SOUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE CONTACT WAS PUT ON A TWO WEEK WAIT LIST FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE WARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

06/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

MY WIFE DROVE TO OUR GRANDSON'S BASEBALL GAME WHICH IS 1/2 MILE FROM OUR HOME. WHEN SHE PARKED THE VEHICLE AND TURNED IT OFF THE WINDOWS STARTED GOING UP/DOWN BY THEIR SELF AND THE HAZARD LIGHTS CAME ON. SHE TURNED THE KEY ON AND OFF A FEW TIMES TO TRY TO GET THE PROBLEM FIX. SHE THEN JUST LET IT SET AND IT STOP IN ABOUT 5 MINUTES. A WOMAN AT THE BALL FIELD SEEN WHAT MY JOURNEY WAS DOING AND STATED THE SHE WAS HAVING THE SAME PROBLEM WITH HERS

06/15/2015
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

ESP BAS ENGINE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY. STOPPED, TURNED CAR OFF AND WAITED 5 MINUTES. NO LIGHTS CAME BACK ON, CAR RAN FINE.

06/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

CAR WOULD NOT START. EVERYTHING WORKED (RADIO, WINDOWS ETC) DID NOT EVEN MAKE A SOUND LIKE IT WANTED TO START. I CALLED PERFORMANCE DODGE WHERE PURCHASED, THEY TOLD ME TO HAVE IT TOWED TO THEM. I TRIED FOR OVER ONE HOUR TO START CAR. IT FINALLY STARTED. TOOK IT TO NEAREST REPAIR SHOP, TESTED AND FOUND NO CODES. TOOK IT TO PERFORMANCE DODGE, FOUND NO CODES.

06/15/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

DRIVING ON HIGHWAY AT 5:30 AM WITH HEADLIGHTS ON. BRIGHT LIGHTS (HIGH BEAMS) CAME ON BY THEMSELVES. WOULD NOT TURN OFF. THEN WOULD FLICKER OFF AND ON. HEAD LIGHTS STAY ON. THIS HAS HAPPENED NUMEROUS TIMES SINCE, PERFORMANCE DODGE (DEALERSHIP WHERE PURCHASED BRAND NEW) SAID THEY HAD NEVER HEARD OF THAT. CHECKED FOR CODES, FOUND NONE. BRIGHT BEAMS HAVE COME ON IN DAYLIGHT WITH NO HEADLIGHTS ON. THIS IS THE SAME CAR I COMPLAINED ABOUT NOT STARTING. STILL HAVE THAT ISSUE, LAST TIME WAS IN FEB 2015. PERFORMANCE DODGE ( WHERE I PURCHASED CAR BRAND NEW) TOLD ME TO CALL A TOW TRUCK FOR A JUMP START. I TOLD THEM THIS WAS THE SAME PROBLEM OVER AND OVER AND THEY WERE AWARE OF IT, IT WASN'T A POWER ISSUE. THIS LAST TIME IN FEB. 2015, THE TOW DRIVER SAID THAT IT WASN'T A POWER ISSUE. HE HAD HIS PARTNER TURN THE IGNITION WHILE HE BARELY TOUCHED A WIRE BUNDLE UNDER THE HOOD. CAR STARTED RIGHT UP. DODGE STILL SAID NO CODES.

06/15/2015
Components: SERVICE BRAKES
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

CAME OFF HIGHWAY, STOPPED AT POST OFFICE, SMELLED LIKE SOMETHING BURNING. LEFT POST OFFICE 2 MINUTES LATER, NO SMELL. DROVE 1/2 MILE HOME, PARKED IN GARAGE, WALKED AROUND CAR TO GET OUT OF GARAGE, FELT EXTREME HEAT FROM REAR PASSENGER WHEEL. BRAKE DISC WAS GLOWING RED. PULLED CAR OUT OF GARAGE, TOWED TO PERFORMANCE DODGE (WHERE PURCHASED BRAND NEW) BRAKE CALIPER HAD LOCKED UP. HAD ALL REPLACED. THIS IS THE SAME CAR I HAVE COMPLAINED ABOUT NOT STARTING, BRIGHT LIGHTS COMING ON BY THEMSELVES. I HAVE HAD IT TOWED, WAITED FOR AN HOUR FOR IT START, PULLED OFF THE HIGHWAY IN TEARS BECAUSE THE "STROBE LIGHT EFFECT" WHEN THE BRIGHT LIGHTS(HIGH BEAMS) ACT UP. I HAVE HAD THE STEERING ANGLE SENSOR REPLACED IN AUG 2012, RECALL L25 TRIM RING-IGNITION KEY CYLINDER DONE, I PAID TO HAVE THE WIRELESS IGNITION NODE MODULE REPLACED ON JANUARY 6, 2015 AT PERFORMANCE DODGE DEALERSHIP IN LINCOLN NEBRASKA (THOUGHT WOULD FIX STARTING ISSUE-DID NOT HELP) PAID TO HAVE REAR BRAKES REPLACED, PAID FOR RENTAL VEHICLE. I HAVE COMPLAINED TO DODGE CORP. I HAVE COMPLAINED TO PERFORMANCE DODGE DEALERSHIP. NOW I GET THE RECALL FOR THE WIN MODULE AND WILL HAVE TO FIGHT TO BE REIMBURSED. I HAVE THE ORIGINAL PAPERS AND INVOICE FROM PERFORMANCE DODGE. ANY CHANCE OF BEING REIMBURSED FOR A PIECE OF JUNK CAR, RENTAL CARS AND THE LIKE?????

06/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING APPROXIMATELY 65 MPH, THE HORN SOUNDED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

06/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

MY VEHICLE WAS PARKED IN MY DRIVEWAY AND THE HORN BEEP ONCE. A FEW HOURS LATER I WENT BEEPED AGAIN. THE NEXT DAY IT STARTED BEEPING CONTINUALLY, AND I HAD TO REMOVE THE FUSE TO STOP THE HORN FROM BLOWING. I REPLACE THE FUSE AND HAD NO PROBLEMS FOR ABOUT A MONTH. THEN WHILE ON VACATION IN MYRTLE BEACH THE HORN STARTED BLOWING NO STOP. I HAD TO REMOVE THE FUSE AGAIN. WHEN I REPLACED IT THE HORN STARTED BLOWING AGAIN. I HAVE SINCE REMOVED THE FUSED AND TRIED DISCONNECTING THE BATTERY. THE HORN STILL CONTINUES TO BLOW NON-STOP.

06/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN OVER TO START THE VEHICLE AND THAT THERE WAS A LOSS OF POWER CHARGE FROM THE BATTERY. THE CONTACT CONSTANTLY HAD TO RECHARGE THE BATTERY DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY WAS DIFFICULT TO TURN IN THE IGNITION SWITCH TO START THE VEHICLE. IN ADDITION, THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/11/2015
Components: TIRES
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING ON THE HIGHWAY AT 70 MPH, THE LOW TIRE SENSOR LIGHT ILLUMINATED. THE CONTACT HEARD AN ABNORMAL SOUND FROM THE REAR PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE METAL VALVE STEM NEEDED TO BE REPLACED BECAUSE IT WAS CRACKED CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,716. UPDATED *CN THE CONSUMER STATED THE VALVE NUT CAME OFF AND THE VALVE STEM AND SENSOR WERE SUCKED INSIDE THE TIRE, WHICH CAUSED THE TIRE TO GO FLAT. UPDATED 09/08/15*JB

06/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

1. WHILE PARKED UNLOCKED AT FRIEND'S HOME, CAR AUTOMATICALLY LOCKED DOORS. KEYS WERE INSIDE THE VEHICLE AT THE TIME AND NO ONE WAS IN THE VEHICLE. REQUIRED SPARE SET BE BROUGHT TO OPEN THE DOORS. 2. WHILE PARKED AT HOME, HORN STARTED RANDOMLY SOUNDING AT 1:30 AM. BEEPING WAS RANDOM PATTERN OF SHORT AND LONG BEEPS LASTING FROM A FEW SECONDS TO A MINUTE AND INCIDENTS WERE SEPARATED ANYWHERE FROM 5 TO 30 MINUTES. NO LIGHTS FLASHED AS THEY WOULD FOR SECURITY SYSTEM. CHECKED VEHICLE FOR SIGNS IT HAD BEEN DISTURBED, BUT SAW NO INDICATION. AFTER AN HOUR, MADE DECISION TO REMOVE FUSES FOR HORN. WHILE DOING SO, THE HORN SOUNDED. KEYS WERE INSIDE THE HOUSE AT THAT TIME AND NO ONE WAS NEAR THEM, SO NOT RESULT OF ANYONE TOUCHING THEM. THEN, APPROXIMATELY 30 MINUTES LATER, HORN STARTED SOUNDING AGAIN, EVEN THOUGH FUSES WERE PULLED. TRIED TO REMOTE START CAR TO MAKE IT STOP, BUT WOULDN'T OPERATE. THEN TRIED TO MANUALLY START CAR, BUT WOULD NOT OPERATE. GAVE UP, APOLOGIZED TO THE NEIGHBORS (AFTER 3 AM BY NOW) AND WENT BACK TO BED. CAR DID NOT BEEP ANYMORE THAT NIGHT. THE NEXT MORNING, HAD TO RESET COMPUTER TO GET CAR TO START. 3. WHILE DRIVING TO WORK THAT DAY, CAR RANDOMLY STARTED BEEPING. NO CONTACT WAS MADE WITH THE HORN AT THAT TIME. CONCERNED BECAUSE THIS IS DISTRACTING TO ME AND OTHER DRIVERS. ALSO, HAVING IT SOUND IN THE MIDDLE OF THE NIGHT IS NOT GOOD FOR ME OR THE NEIGHBORS. SAW THAT THIS SEEMS TO BE A SOMEWHAT COMMON PROBLEM THAT DEFIES SIMPLE REPAIRS AND IS RELATED TO TIPM. DEALER AND MANUFACTURER CONTACTED.

06/09/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/08/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 40 MPH, THE WIPERS INDEPENDENTLY ACTIVATED, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED, ALL OF METERS AND GAUGES DISPLAYED INCORRECT READINGS, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

06/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 84,000.

06/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TURNING THE KEY IN THE IGNITION SWITCH, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE A RECALL REPAIR WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/05/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/04/2015
Components: POWER TRAIN
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DIP STICK FOR THE TRANSMISSION LEAKED AFTER THE ENGINE WAS RUNNING FOR MORE THAN 70 MILES AND FULLY HEATED UP. THE TRANSMISSION FLUID BOILED AND CAME UP THE TOP OF THE DIP STICK AND LEAKED DOWN AROUND THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE OTHER LEAKS WERE REPAIRED, BUT THIS ONE REMAINED AN ISSUE. THE MANUFACTURER GAVE THEM A THREE YEAR EXTENDED WARRANTY BECAUSE OF THE LEAKS, BUT TOLD THE CONTACT THEY WOULD DO NO MORE REPAIRS TO THE VEHICLE AFTER THAT. THE VEHICLE HAD NOT CAUGHT FIRE, BUT THE TRANSMISSION FLUID LEAKED ONTO THE MANIFOLD. THE FAILURE MILEAGE WAS 20,000.

06/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 35 MPH, THE VEHICLE STALLED, THE DOORS FAILED TO UNLOCK, AND THE WINDOWS FAILED TO ROLL DOWN. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER AND AN INDEPENDENT MECHANIC WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

05/22/2015
Components: SERVICE BRAKES
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV0AT******
Summary

AS OF 5/22/2015 VEHICLE HAS 37727 MILES. CHRYSLER ISSUED IN 3/2011 AN EXTENDED WARRANTY CITING PREMATURE BRAKE AND ROTOR WEAR. CARS FRONT ROTORS AND BRAKES WERE REPLACED ON 8/7/2013 - 27581 DUE TO EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. ON 10/24/2013 - 28170 REAR ROTORS HAD TO BE RESURFACED DUE TO SEVER VIBRATION IN REAR AXLE. ON 5/22/2015 - 37727 FRONT BRAKES WERE REPLACED AND FRONT ROTORS WERE RESURFACED BECAUSE OF EXCESSIVE VIBRATION IN FRONT AXLE DURING BRAKING. VIBRATIONS ARE SEVERE AT HIGHWAY SPEED AND COULD CAUSE LOSS OF CONTROL.

05/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT REMOVED THE KEY FROM THE IGNITION; HOWEVER, THE VEHICLE WOULD NOT SHUT OFF INTERMITTENTLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM THE AIR BAGS, ELECTRICAL SYSTEM RECALL. THE DEALER STATED THAT THE INTEGRATED TRANSMITTER, KEY FOB, RECEIVER, AND WIRELESS IGNITION NODE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 78,780.

05/17/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

ABOUT 3 MONTHS AGO MY HORN STARTED JUST RANDOMLY HONKING. IT DIDN'T MATTER IF IT WAS PARKED OR RUNNING. SEEMS TO HAPPEN MORE WHILE PARKED AND IN THE MIDDLE OF THE NIGHT. NOW THE LOCKS DON'T WANT TO UNLOCK WHEN I PRESS BUTTON ON REMOTE OR CAR JUST UNLOCKS ITSELF. I CAN GO OUTSIDE HOLDING KEYS IN HAND WITHOUT PRESSING ANYTHING CAR WILL UNLOCK OR LOCK. SEVERAL INCIDENTS SO FAR OF WINDOWS JUST RANDOMLY ROLLING DOWN. THE HONKING THING SCARES ME THE MOST ESPECIALLY WHILE IN TRAFFIC JAMS WHEN PEOPLE HAVE ROAD RAGE! I'VE GOTTEN PLENTY OF MIDDLE FINGERS BECAUSE OF THIS POSSESSED CAR. I'VE ALSO HAD THE CAR JUST SHUT OFF AT A STOP LIGHT. IT DID HOW EVER START IMMEDIATELY. THANKS DODGE FOR TAKING MY MONEY, DISREGARDING MY FAMILIES SAFETY AND GIVING ME A POS!

05/11/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/09/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER NUMEROUS ATTEMPTS. A CERTIFIED MECHANIC WAS UNABLE TO GENERATE A TROUBLE CODE. THE VEHICLE WAS NOT REPAIRED. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,478. THE VIN WAS UNAVAILABLE.

05/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 8 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000.

05/02/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

I BOUGHT MY CAR DECEMBER OF 2010 AND SINCE OWNING IT HAS BEEN NOTHING BUT ISSUES. I DID HAVE SOME THINGS FIXED RIGHT AFTER PURCHASE AND OTHERS THEY SAID THEY SAW NO ISSUE. MY VEHICLE KEEPS LOOSING COOLANT AND WAS OVERHEATING WHICH NOT BURNT MY RESERVOIR, MY CAR DOESN'T ALWAYS START WHICH HAS HAPPENED SINCE I PURCHASED, DOOR LOCK DOESN'T WORK ON DRIVER DOOR, AND HORN WAS SOUNDING WHILE DRIVING AND ALARM WAS CONSTANTLY GOING OFF UNTIL I REMOVED FUSE, AND FUSE BOX ALWAYS HAS A CLICKING NOISE. I AM NOT THE ONLY ONE WITH ISSUES WITH THIS VEHICLE I HAVE SEEN MANAU WITH SIMILAR ISSUES AND THEY ARE ALL EXTREMELY DANGEROUS ESPECIALLY WITH CHILDREN IN THE CAR. ALSO MY CAR MADE A TERRIBLE GROWLING NOISE AND I HAD TRANSMISSION REPLACED. PLEASE HELP GET THESE INVESTIGATED IT'S TERRIBLE. NEVER AGAIN WILL I PURCHASE A DODGE OR ADVISE ANYONE TO DO SO. WOULD BE A GREAT CAR IF IT DIDN'T ALWAYS HAVE THESE ISSUES. JUST WANT PROBLEMS ADDRESSED FOR ALL OWNERS SO THEY CAN ENJOY A CAR THEY BOUGHT WITH THEIR FAMILIES. *TR

05/01/2015
Components: ENGINE
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE WAS TAKEN TO A DEALER ON SEVERAL OCCASIONS WHERE THE HEAD GASKETS, ENGINE, AND ENGINE SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE THE HEAD GASKETS AND THE ENGINE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

04/24/2015
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 04/09/2015
Crash: No
Fire: No
Summary

HIGH SPEED ON BLOWER DOES NOT WORK ANYMORE. THIS CAN AFFECT VISIBILITY IF DEFOGGER CAN'T KEEP UP ON LOWER SETTINGS. ISSUE TRACED TO MELTED CONTROL BOARD, SUGGESTING THE POSSIBILITY OF A THERMAL EVENT. *TR

04/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS A SUDDEN LOSS OF POWER CAUSING THE VEHICLE TO FAIL TO ACCELERATE. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,395.

04/21/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

PURCHASED A PRE-OWNED 2010 DODGE JOURNEY LAST AUGUST. HAVING INTERMITTENT ISSUES WITH IT STARTING PROPERLY. AROUND NOVEMBER OF 2014 THE DOOR LOCKS (OTHER THAN THE DRIVER'S SIDE DOOR ALONE) STOPPED WORKING CORRECTLY. THE DOORS WOULD LOCK EVERY TIME, BUT WOULD INTERMITTENTLY FAIL TO UNLOCK ANYTHING EXCEPT FOR THE DRIVER'S SIDE. TOOK IT TO THE DEALER (AS I HAVE A 2 MONTH OLD THAT WOULD PREFER NOT TO BE TRAPPED IN A CAR I CAN'T UNLOCK) AND THEY DIAGNOSED IT BACK TO THE TIPM. IT COSTS $1000 TO REPLACE, AND AS I SAID I HAVE A 2 MONTH OLD AND DON'T HAVE THE FINANCIAL MEANS TO REPAIR A PART THAT SHOULD NEVER HAVE BEEN AN ISSUE TO BEGIN WITH. *TR

04/20/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

SINCE PURCHASE HORN BEEPS INTERMITTENTLY WHEN DOORS ARE OPENED AND SHUT. DEALER COULD NEVER FIND ISSUE. WINDOWS WOULD NOT GO UP IN FRONT BUT CORRECTED SELF. NOW BATTERY DIES AND NO DEALER CAN FIND THE REASON. PUT IN BRAND NEW BATTERY AND LASTED A WEEK UNTIL DOING IT AGAIN. DASH LIGHTS DIM TO ALMOST DARK WHEN WIPERS ARE TURNED ON. SOMETIMES DASH LIGHTS STAY ON WHEN DOOR CLOSED AND MUST STAY UNTIL DELAY TO BE SURE THEY ARE ALL OFF . VERY ANNOYING. THERE ARE MANY ASPECTS THAT WE LIKED WITH THE JOURNEY BUT THIS IS A REAL PROBLEM. *TR

04/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 50 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

04/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V139000 (ELECTRICAL SYSTEM) AND 14V373000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 128,000.

04/01/2015
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE STEERING WHEEL STARTED TO SHAKE EXCESSIVELY. THE CONTACT MENTIONED THAT THE ESC AND TRACTION CONTROL LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. ALSO, THE CONTACT MENTIONED THAT THE SHIFT LEVER BECAME STUCK IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.

03/27/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE HORN INDEPENDENTLY ACTIVATED. THE VEHICLE FAILED TO START AND THE DOORS LOCKED INDEPENDENTLY. AS A RESULT, THE CONTACT WAS UNABLE TO EXIT THE VEHICLE. THE CONTACT HAD TO USE THE EMERGENCY KEY TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

03/26/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

MY STEERING STARTED TO VIBRATE EXCESSIVELY AND THEN THE BRAKES STARTED TO GET HOT, IT SOUNDED AS IF I WAS RUNNING OVER THE BUMPS ON THE SIDE OF THE ROAD THAT WARN DRIVERS THEY ARE ABOUT TO LEAVE THE ROAD; HOWEVER, I WAS NO WHERE CLOSE TO THEM. THEY EVENTUALLY STUCK AND BEGAN TO SMOKE. I STOPPED THE CAR AND LEFT IT IN A PARKING LOT SO THAT IT WOULD NOT BURN TO THE GROUND IF I DECIDED TO DRIVE IT. BOTH DRIVER AND PASSENGER SIDE ROTOR AND CALIBER WERE CHANGED AND I AM STILL HAVING PROBLEMS WITH THE BRAKES STICKING. *TR

03/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

AFTER DRIVING APPROXIMATELY 10 - 20 MILES, I SHUT THE VEHICLE OFF AND WHEN I WENT BACK TO START IT ABOUT 1 HOUR LATER, IT WOULD NOT START. THERE WAS A CLICK AND NOTHING. AFTER SEVERAL ATTEMPTS AND MAYBE 5 MINUTES LATER, THE VEHICLE STARTED. I HAD NO FURTHER ISSUES UNTIL MARCH 17, 2015 WHEN I WENT TO START MY VEHICLE AND AGAIN NOTHING HAPPENED. THINKING IT WAS A BATTERY, I HAD IT CHECKED OUT AND WAS TOLD AT THAT TIME THAT THERE WAS A RECALL ON 2010 JOURNEY IGNITION SWITCHES. THE RECALL STATES THAT IT IS ON VEHICLES THAT WERE BUILT PRIOR TO JUNE 2010. EVEN THOUGH MY VEHICLE WAS BUILT IN MAY 2010, IT IS NOT INCLUDED IN THE RECALL. I DON'T THINK I SHOULD HAVE TO PAY $700 OUT OF POCKET TO FIX AN OBVIOUS DEFECTIVE PART. PLEASE, I WOULD LIKE TO KNOW WHY MY VEHICLE WAS NOT INCLUDED IN THE RECALL. *TR

03/19/2015
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 06/10/2013
Crash: No
Fire: No
Summary

IN JUNE OF 2013 MY CAR ALARM STARTED TO COME ON RANDOMLY. FIRST WHILE CAR WAS IN PARKED POSITION. DAYS AFTER IT THEN STARTED SOUNDING WHILE DRIVING, LEAVING MY THEN 6 YEAR OLDS HYSTERICAL. IT WAS HAPPENING SO MUCH THAT WE TOOK OUT THE FUSES. IN NOV 2014, WHILE ENTERING THE INTERSTATE EXIT MY CAR SHUT OFF GOING 35MPH AROUND A DEEP CURVE. I LOST ALL CONTROL OF STEERING AND ACCELERATION, BRAKES LOCKED UP. I WAS ABLE TO FORCE STEER TO SHOULDER AND TURN CAR OFF AND BACK ON. IT RAN OK UNTIL A COUPLE WEEKS LATER IT DID IT AGAIN. COMING HOME OFF INTERSTATE W/ KIDS IN CAR, CAR SHUT OFF WHILE GOING 40 MPH IN MID CURVE! NOW BEGINNING FEB 2015, MY BATTERY GOES DEAD REPEATEDLY. I'VE HAD TO HAVE IT JUMPED OFF ALMOST EVERY MORNING FOR LAST MONTH. I TOOK IT TO AUTO STORE AND BATTERY TESTED GOOD. MARCH 2015, BATTERY GOING DEAD AGAIN. I'VE HAD ACCREDITED MECHANIC LOOK AT IT WHO TESTED EVERYTHING ALONG W/ RELAYS. HE STATED BATTERY WAS GOOD BUT BASICALLY ALARM, ALTHOUGH IT'S NOT HEARD, ITS STILL WAKING UP AND DRAIN BATTERY. HE COULDN'T GO BEYOND THIS POINT TO FIX BECAUSE HE BELIEVED IT'S SOMETHING IN COMPUTER SYSTEM? I TOOK TO DEALER AND AFTER I EXPLAINED EVERYTHING TO THEM & BEEN WITHOUT A CAR FOR WEEK, THEY INSISTED IT BATTERY WAS BAD. SO WE HAVE REPLACED BATTERY, YET THEY DID NOT ADDRESS RANDOM ALARM/HORN. SO I TOOK BACK SAME DAY TO ADDRESS THIS ISSUE B/C IT WILL CONTINUE. THEY NOW ARE SUGGESTING TO REPLACE HORN SWITCH OF WHICH AFTER LOOKING AT OTHER CONSUMERS I DON'T THINK WILL FIX THE PROBLEM. THERE IS SOMETHING IN THE CARS COMPUTER TRIGGERING THE ALARM BUT FOR SOME REASON THEY REFUSE TO CHECK THAT. I'M NOT SURE IF IT'S JUST BECAUSE THEY CAN'T GET AS MUCH MONEY FROM RESETTING COMPUTER OR NOT. I KNOW I DON'T HAVE MONEY TO THROW AWAY ON TRAIL & ERROR. WITH ALL THE COMPLAINTS ON THIS I CAN'T FIGURE OUT HOW THE DEALERS/COMPANY CHRYSLER DODGE JEEP DOESN'T HAVE A SOLUTION. *TR

03/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

I HAVE HAD MY INTEGRATED MODULE REPLACED TWICE BUT STILL HAVE THE PROBLEM OF ALL THE ACCESSORY LIGHTS COMING ON IN THE CAR. NOTHING WORKS WHEN THIS HAPPEN. ALSO I AM NOW HAVING A PROBLEM WHEN I INSERT THE KEY IN THE IGNITION IT'S LIKE IT WANT TURN OVER UNLESS IT IS IN A CERTAIN SPOT. PLEASE HELP ME WITH THIS MATTER I JUST PURCHASED THIS CAR IN MARCH OF 2013. DON'T WANT TO GET IN A BAD ACCIDENT WHEN THIS HAPPENS SINCE IT SHUTS DOWN THINGS IN THE CAR. *TR

03/11/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

I WENT TO THE STORE GOT WHAT I NEEDED CAME OUT AND THE JOURNEY WOULD NOT START. I HAD IT TOWED TO THE DODGE DEALERSHIP AND THEY TOLD ME THE TIPM WAS BAD.THEY REPLACED IT AND HAS BEEN WORKING SO FAR. IT COST 900.00 DOLLARS TO FIX WITH ONLY 37424 MILES ON IT.THE OTHER PROBLEM WAS THE BRAKES ALL HAD TO BE REPLACED WITH JUST OVER 20000 MILES ON THE CAR. THE DEALERSHIP COVERED THE FRONT BRAKES BUT WITH A DEDUCTIBLE OF 100.00 DOLLARS BUT I HAD TO PAY FOR THE BACK BRAKES. *TR

03/10/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

WHILE DRIVING INTO WORK THIS MORNING MY HORN BEGAN TO GO OFF ON ITS ON AND RANDOMLY. NOTHING I DID WOULD STOP THE HORN FROM GOING OFF. I CALLED BOTH MY DEALER AND CHRYSLER DIRECTLY NEITHER SAID THEY HAVE HEARD OF ANY ISSUES REGARDING THIS. SOME OF THE WARNING LIGHTS ON MY DASH ALSO CAME UP AND THEN WENT OFF. THIS SEEMS TO BE A SAFETY ISSUE AND I AM CONCERNED. *TR

03/10/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

ENGINE STALLED WHILE DRIVING CAUSING LOSS OF POWER STEERING & POWER BRAKES. DIAGNOSIS REVEALED THAT ENGINE WOULD STALL IF KEY WAS MOVED SLIGHTLY. COULD HAVE CAUSED A SERIOUS ACCIDENT. SUPERSTITION SPRINGS CHRYSLER REPLACED THE WIN MODULE AT A COST OF $492.46. HOW MANY PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE MANUFACTURER ACCEPTS RESPONSIBILITY, INITIATES A RECALL AND TAKES CARE OF THE PROBLEM AT NO COST TO THE VEHICLE OWNER?? I BELIEVE THAT CHRYSLER CORP SHOULD REIMBURSE ME FOR THE COST OF THIS REPAIR. *TR

03/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING AT VARIOUS SPEEDS, ALL OF THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED CONTINUOUSLY. THE HEADLIGHTS FLASHED ON AND OFF AND THE DOORS AND WINDOWS LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

03/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

DRIVING VEHICLE LOCALLY, MAKING SEVERAL STOPS. THE LAST STOP, WHEN I RETURN TO CAR ABOUT 8:00PM WITH MY CHILDREN, CAR WOULDN'T START. ATTEMPTED TO GET IT JUMPED OFF AND THAT DIDN'T WORK. ABOUT 10:00P IT STARTED. I STOPPED BY THE GAS STATION TO FILL UP, CUT IT OFF, AND IT WOULDN'T START AGAIN. I CONTACTED AAA, WHEN THEY FINALLY ARRIVED ABOUT 45 MIN LATER, IT STARTED. THIS OCCURRED AROUND OCTOBER 2012 IT OCCURRED AGAIN AROUND APRIL 2013, AGAIN MAY 2013, AGAIN JANUARY 2014, MARCH 2014, DECEMBER 2014, AND MARCH 2015. *TR

03/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2011
Crash: No
Fire: No
Summary

A COUPLE MONTHS AFTER PURCHASING MY VEHICLE, IT STOPPED IN THE MIDDLE OF THE STREET. THIS HAPPENED PERIODICALLY OVER A COURSE OF THREE YEAR.. LAST WEEK, MY CAR STOPPED IN THE MIDDLE OF THE STREET, ALMOST KILLING MY CHILDREN AND I. WHEN I REPORTED THIS TO DODGE, I WAS TOLD THAT IT HAD BEEN RECALLED FOR AN IGNITION ISSUE (I WAS NOT AWARE OF) AND IT HAD BEEN REPAIRED BEFORE I PURCHASED IT. THE RECALL ISSUE WAS CAUSING THE THE SAME TYPE OF ISSUES THAT I WAS HAVING. NOW MY CAR WONT START AND LO AND BEHOLD, IM BEING TOLD ITS MY IGNITION, YET IM BEING TOLD THAT ITS NOT DODGES PROBLEM. WE ALMOST DIED AND DODGE COULD CARE LESS. *TR

02/28/2015
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TAKING CAR TO LOOK AT, CK ENGINE LIGHT ON. HAD PROBLEMS WITH IT CUTTING OFF ON E'WAY RAMP. TOOK OFF ALL KEYS. MECHANIC TOLD ME CAR WAS BUILT WITH A DEFECT MOTOR. NOTHING HE COULD DO. TAKING TO ANOTHER MECHANIC AND ESP BAS LIGHT AND TRACTION LIGHT COMES ON. *TR

02/26/2015
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

THIS IS THE WORST VEHICLE I HAVE EVER BOUGHT. I PURCHASED IN 2012, IT WAS A LITTLE OVER 1 YEAR OLD. MULTIPLE ISSUES SINCE THEN. MOST RECENT, I REPLACED AN ENGINE. AN ENGINE IN A 2010. I TOOK MY CAR TO KAHLO DODGE IN INDIANA. WORST DEALER SERVICE EVER. RUDE AND UNPROFESSIONAL. THEY REPLACED A CLUSTER AND 1 HOUR LATER WE WERE BACK AT DODGE FOR THE SAME ISSUE. THEN THE SERVICE MANAGER SAID CHRYSLER SUPPLIES DEFECTIVE PARTS. WOW. IS THIS OK TO DO...WE PAY THOUSANDS FOR A VEHICLE AND CHRYSLER SUPPLIES DEFECTIVE PARTS??? WE TAKE IT BACK AND THEY FIX YET AGAIN. HOURS LATER, YOU GUESSED IT WE ARE BACK AGAIN AND THEY TELL US THEY CAN'T DO ANYTHING BECAUSE THEY ARE CLOSED. WE TAKE IT BACK THIS MONDAY AFTER THEY LET US DRIVE OFF IN AN UNSAFE VEHICLE AND THEY TELL US IT'S THE BREAKS AND SAID IT WAS GOING TO BE $700. THEN THEY TAKE IT APART AND SAY ITS NOT THAT PUT IT BACK TOGETHER TEST DRIVE IT AND TELL US IT'S THE MASTER SOLENOID AND IT WILL BE $1000. I HAVE HAD ENOUGH OF DODGE. I CALLED THE HELPLINE ONLY FOR THEM TO TELL ME A SUPERVISOR WILL CALL IN 1 BUSINESS DAY. 4 BUSINESS DAYS LATER I CALL THEM BACK AND GET A"SUPERVISOR" WHO WILL "LOOK INTO " MY ISSUES. I AM DONE. FILING A LAW SUIT, CALLING LOCAL TV STATIONS, ENOUGH DODGE!!! DO THE RIGHT THING, READ THESE POSTS AND FIX THESE ISSUES. WE SPEND A LOT OF MONEY ON YOUR CRAPPY PRODUCT ONLY TO BE GOUGED OVER AND OVER. YOUR RECALLS NEVER END. YOUR SERVICE IS HORRIFIC. MAYBE YET ANOTHER CLASS ACTION WILL SOLVE THIS. THEY HAVE SO MANY I AM SURE ONE MORE IS EXPECTED. I GUESS DOING THE RIGHT THING IN AMERICA HAS ENDED FOR THE CHRYSLER COMPANY!!!

02/25/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

PURCHASED VEHICLE DEC 2012, MAY 2013 HORN ON VEHICLE GOES OFF IN MIDDLE OF NIGHT, TURN CAR ON AND THEN OFF AND HORN STOPS. MAY 2013 DRIVING DOWN ROAD AND HORN STARTS GOING OFF. TAKE CAR TO STANELY DEALERSHIP MAY 29 2014 AND THEY CAN NOT FIND ANYTHING WRONG WITH HORN. HORN CONTINUES TO GO OFF, TAKE FUSE OUT OF FUSE BOX. JULY 2014 BATTERY WAS DEAD, REPLACED BATTERY JULY 2014. 2-3 WKS LATER BATTERY WAS DEAD AGAIN. TOOK TO DEALERSHIP IN GATESVILLE TX AND THEY STATED THE COULD NOT FIND WHY BATTERY WAS DRAINED. TOOK BATTERY BACK TO VENDOR AND WAS REPLACED. 2 MONTHS LATER BATTERY DEAD AGAIN, TOOK CAR TO DEALERSHIP AND THEY RECHARGED BATTERY FREE OF CHARGE. DEC 12 2014 DRIVING CAR AT 6:20 AM 1 BLOCK FROM HOUSE CAR TURNS OFF GOING 30 MILES PER HOUR. HAD TO COME TO COMPLETE STOP PUT IN PARK AND CAR RESTARTED. DEC 16 2014 BATTERY IS DEAD, GO AND BUY NEW BATTERY AT WALMART. DEC 20 2014 DAUGHTER BORROWS CAR AND CLAIMS THE CAR SHUT OFF ON HER ON THE HWY IN TOWN GOING 40 MILES PER HOUR. JAN 20 2014 AFTERNOON AFTER PICK UP SON FROM SCHOOL, DRIVING 30 MILES PER HOUR AND CAR SHUTS OFF WHILE DRIVING. TAKE CAR INTO DEALERSHIP JAN 24 2014, MECHANIC CLAIMS MONDAY MORNING CAR BATTERY IS DEAD. TOLD MECHANIC EVERYTHING GOING WRONG WITH VEHICLE, THEY CAN NOT FIND WHY THE BATTERY IS DRAINING ALSO STATED THE HORN SWITCH NEEDS TO BE REPLACED. THEY REBOOT TIPM AND THE WCM. PICK UP CAR 1/27/2015 TAKE BATTERY BACK TO WAL-MART 1/28/2015 AND REPLACE AND INSTALL. FEB 9 2015 PULL OUT OF DRIVE WAY AND GET ABOUT 100 FEET AND CAR SHUTS OFF, RESTART AND PROCEED. THAT AFTERNOON CAR SHUTS OFF ON THE WAY HOME FROM WORK WHILE DRIVING 15-20 MILES PER HOUR ON STREET. RETURN CAR TO DEALERSHIP THEY STILL CAN'T FIND WHAT IS WRONG WITH VEHICLE BATTERY DEAD, THEY RECHARGE BATTERY. FEB 23 2015 BATTERY DEAD. TAKING TO A DIFFERENT MECHANIC FEB 28TH. *JS

02/20/2015
Components: STEERING
Incident Date: 02/18/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

02/16/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

CAR COVERED UNDER RECALL 14373000:RQ14002...CAR WAS REPAIRED BEFORE I BROUGHT IT , BUT NOW THE PROBLEM IS HAPPENING AGAIN. I CALLED CHRYSLER, THEY AGREED TO FIX IT , BUT SAID THE NEEDED PARTS WERE ON BACK ORDER AND HAD NO IDEAL WHEN THE NEED PARTS (IGNITION SWITCH AND RETENTION RING) WOULD BE BACK INSTOCK!!!) CHRYSER SAID MY VIN # DIDN'T SHOW UP BECAUSE IT HAD BEEN REPAIRED BEFORE I BROUGHT IT, BUT THEY WOULD ADD ME TO THE LIST FOR REPAIR, BUT THEY DON'T KNOW WHEN THE PARTS WOULD BE AVAILABLE...I CAN'T DRIVE MY CAR BECAUSE OF THE IGNITION SWITCH AND RETENTION RING PROBLEMS!!! *TR

02/14/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

MY VEHICLE FAILED TO START. AFTER RESEARCH AND FINDING INFORMATION THAT THERE IS AN ISSUE WITH TIPM AND THE FUEL PUMP RELAY THAT IS BUILT INTO THE CIRCUIT CARD FAILS AND CUTS OUT THE FUEL PUMP AND SHUTS OFF THE ENGINE. LUCKILY THAT THIS VEHICLE WAS NOT ON THE ROAD WHEN IT FAILED AND CAUSE A SERIOUS ACCIDENT. MY UNDERSTANDING THAT THERE IS A LEGAL LAW SUIT FOR SAME ISSUES BUT FOR NEWER MODELS. 2012 JEEP AND CARAVANS ECT... I HAVE CHECKED FOR POWER FOR THE FUSE BOX AND NO POWER COMING FROM AND 2 POINTS FOR FUSE. I HAVE CALLED DODGE RECALL LIST AND UNDER MY VIN THERE IS NO RECALL FOR THIS ISSUE. *TR

02/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1A1******
Summary

MY TRUCK IS ON THE SIDE OF THE ROAD AT THIS VERY MOMENT. I PICKED UP MY TRUCK FROM A DODGE DEALERSHIP THIS MORNING. NO EVEN 10 HOURS LATER, I'M RIDING DOWN THE STREET AND THE IGNITION GOES TO THE ACC.. I LOOSE POWER STEERING AND BRAKES! MY DAUGHTER AND I COULD HAVE BEEN KILLED! I SEE THAT THIS IS A KNOWN ISSUE ON OTHER 2010 DODGE JOURNEYS....HOWEVER... DODGE TELLS ME THAT MY VIN# IS NOT INCLUDED IN THE RECALL....IT'S THE SAME ISSUE THAT OTHER 2010 DODGE JOURNEY OWNERS ARE EXPERIENCING. I LIVE CHECK TO CHECK...AND I JUST SPENT OVER $500 TODAY ON IT FOR OTHER REPAIRS!! NOW I STILL DON'T HAVE USE OF MY CAR FOR THIS PROBLEM!! WHAT WILL IT TAKE....SOMEONE TO GET KILLED...WHEN DODGE IS AWARE THAT THIS IS A KNOWN ISSUE!! I AM HORRIFIED!! *TR

02/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

I WAS AT A TRAFFIC LIGHT WHEN ALL OF A SUDDEN THE HORN STARTED TO GO OFF ON ITS OWN WITHOUT ANYONE TOUCHING IT. AS IT STARTED IT STOPPED. APPROXIMATELY 2 1/2 WEEKS LATER THE VEHICLE WAS INSIDE MY GARAGE AND AT ABOUT 2:00 A.M. THE HORN STARTED TO GO OFF AGAIN. I HAD TO DISCONNECT THE FUSES IN ORDER OT HAVE IT STOP SOUNDING. I TOOK THE VEHICLE TO THE CHRYSLER DODGE DEALER, THEY CLAIMED THAT THEY DID NOT KNOW WHAT WAS HAPPENING WITH THE HORN. THAT THEY DID NOT HAVE ANY RECALLS ON THIS MATTER AND NEVER HEARD OF THIS PROBLEM WITH THIS VEHICLES. I LOOKED ON THE INTERNET AND HAVE FOUND THAT OTHER CONSUMERS WHO HAVE PURCHASED THIS VEHICLE HAVE HAD THE SAME PROBLEM. WHY HAS CHRYSLER DODGE REFUSED TO HELP ITS CLIENTS? *TR

02/10/2015
Components: TIRES,WHEELS
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

ROTTED VALVE STEMS, CAUSING TIRE BLOWOUT WHILE VEHICLE STOPPED. *TR

02/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

DECEMBER 8, 2014 I WAS DRIVING MY 2010 DODGE JOURNEY WHEN THE HORN STARTED TO RANDOMLY HONK AS IF THE ALARM HAD GONE OFF....THERE WAS NO CONTROL OVER THE HONKING AND IT STARTLED ME AND DISTRESSED THE OTHER DRIVERS IN VICINITY. AIRPARK DODGE DEALERSHIP IN SCOTTSDALE AZ STATED THE COMPUTER SOFTWARE NEEDED UPDATING AND THAT SHOULD FIX THE PROBLEM. FEB 1ST, 2015 THE CAR RANDOMLY STARTED HONKING WITHIN THE GARAGE NO KEY IN THE IGNITION AND NO ONE HAD DRIVEN THE CAR ALL DAY. THESE EPISODES, 10 IN ALL, WERE DIFFERENT THAN THE LAST TIME AS THE HONKS WERE SHORT IN DURATION, I WAS ABLE TO CAPTURE IT ON VIDEO. AIRPARK DODGE WAS UNWILLING TO DO MORE THAN WHAT CHRYSLER STAR RECOMMENDED AND WANTED TO GIVE ME BACK THE CAR WITH THE PROBLEM UNDIAGNOSED. I AM STILL AWAITING A PROPER DIAGNOSIS AS I SEE RANDOM UNCONTROLLED HONKING AS A SAFETY ISSUE. *TR

02/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2014
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

02/05/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

I AM THE OWNER OF A 2010 DODGE JOURNEY SXT AWD. I FINANCED THE VEHICLE IN NOV 2011. AT THE TIME OF PURCHASE, THE VEHICLE HAD A LITTLE MORE THAN 19,000 MILES. ALMOST 4 YEARS LATER, I NOW HAVE 96,000 MILES DUE TO MY CONSTANT TRAVEL IN MY CITY OF RESIDENCE AND OUT OF STATE. THE FIRST INCIDENTS WITH THE VEHICLE STARTED IN LATE 2012 WITH THE VEHICLE NOT STARTING WHEN ATTEMPTING TO TURN IT ON. YOU WOULD HEAR A CLICK BUT IT WOULD NOT START HOWEVER THE DASH WOULD LIGHT UP. THIS CONTINUED TO HAPPEN FOR SEVERAL MONTHS ON AND OFF UNTIL MY HUSBAND CONTACTED THE DEALERSHIP AND WE WERE TOLD ABOUT THE RECALL. VEHICLE WAS TAKEN IN AND RECALL ISSUE FIXED OR SO WE THOUGHT. VEHICLE STARTED SAME ISSUE OF NOT STARTING ALL OVER AGAIN. CONTACTED DEALERSHIP AND WAS TOLD NO FURTHER RECALLS WERE ON THIS VEHICLE. JUMP FORWARD TO OCT 2014. I MOVE TO VA AND I'M OUT ONE DAY SHOPPING AND THE VEHICLE AGAIN DOES NOT START. THIS HAS BEEN GOING ON SINCE THAT TIME OFF AND ON. AND NOW AS OF FEB 2015 I STARTED HAVING A BAD KEY MESSAGE COME UP WHEN I ATTEMPT TO TURN ON MY CAR. HAPPENED TWICE WHILE OUT ON FEB 4TH AND AGAIN TODAY ON FEB 5TH. ATTEMPTED TO TURN ON CAR 4 TIMES BEFORE IT WOULD START, EACH TIME GIVING ME THE MESSAGE BAD KEY. THIS IS RIDICULOUS. THIS VEHICLE IS A PIECE OF CRAP AND DODGE/CHRYSLER REFUSES TO ADDRESS THESE ISSUES. I HAVE READ SEVERAL STORIES ON LINE FROM PEOPLE WHO ARE HAVING THESE SAME ISSUES AND MORE IN ADDITION TO THIS. I AM AFRAID THAT THIS VEHICLE WHEN START SHUTTING DOWN WHILE I AM DRIVING NEXT. IT IS THE MOST UNRELIABLE VEHICLE I HAVE EVER OWNED. I CANNOT TRADE IT IN BECAUSE I OWE MORE MONEY THAT THIS VEHICLE IS WORTH. I TRULY REGRET EVER BUYING IT. SO NOW INSTEAD OF THE CAR NOT TURNING ON AT ALL ONE WAY, IT NOW DOES THE SAME THING BY WAY OF THE KEY. THE OTHER KEY I HAVE STOPPED WORKING IN EARLY 2013 SO I ONLY HAVE ONE KEY AND CANNOT AFFORD TO PAY $300 FOR A NEW KEY. *TR

02/03/2015
Components: ENGINE
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT INTERMITTENTLY THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT EVENTUALLY THE VEHICLE WOULD RESUME NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT THE STARTER WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE FAILURE PROGRESSED AND THE VEHICLE BEGAN TO FAIL TO ACCELERATE AND SOMETIMES STALL WHILE DRIVEN AT LOW SPEEDS. THE VEHICLE WAS TAKEN AGAIN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

01/30/2015
Components: SERVICE BRAKES
Incident Date: 01/29/2015
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME IN A YEAR THAT WE HAVE REPLACED THE ROTORS ON THIS VEHICLE. THERE IS CURRENTLY A TSB ON THIS ITEM. *TR

01/30/2015
Components: STEERING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ON TWO OCCASIONS THE POWER STEERING HOSE DETACHED FROM THE CRIMPED, WHICH RESULTED IN FLUID LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V475000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

01/30/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4GG57VX9T******
Summary

I RECEIVE A NOTICE ABOUT 6 MONTHS FOR A RECALL #L25/NHTSA 14V-373 TO REPLACE THE IGNITION SWITCH I CALL ONTARIO DODGE DEALER AND THEIR SAY THAT DON'T HAVE THAT PART AND MAY BE TAKE A LONG TIME TO BE FIXED MY CAR I START HAVING PROBLEMS MANY TIMES TO START I CALL CHRYSLER GROUP RECALL ASSISTANCE CENTER AND STILL NO ANSWER THEIR DON'T HAVE ENOUGH PARTS AND MY CART ALREADY DIE COMPLETE AT ENTRANCE OF FREEWAY PLEASE HELP ME TO RESOLVE THIS PROBLEM BEFORE SOMETHING HAPPEN THANK VERY MUCH !!! *TR

01/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

WHILE DRIVING AT APPROX. 55 MPH DASH LIGHTS CAME ON, GAUGES WENT TO 0, AND WINDSHIELD WIPERS TURNED ON. VEHICLE NEVER LOST ACCELERATION, BUT TURN SIGNALS AND BRAKE LIGHTS WOULD NOT WORK. THIS HAS HAPPENED AT LEAST ONCE FOR THE LAST THREE DAYS. THIS IS VERY DANGEROUS ESPECIALLY WITH CHILDREN IN VEHICLE. *TR

01/23/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

FIRST HAD A PROBLEM WITH CAR SHUTTING DOWN AND WOULD NOT START SO I BOUGHT A BATTERY,BECAUSE IT KEPT DRAINING THEN STARTER MADE NOISE HAD TO REPLACE IT , THEN MY CAR STARTED OVER HEATING SO I WAS TOLD IT WAS THE RESERVOIR SO I BOUGHT ONE , NOW MY TRANSMISSION SLIPS IN REVERSE. I'M STILL HAVING PROBLEMS WITH SHUT DOWNS NO STARTING, EVERYTHING IS ACTING UP ALL OVER AGAIN. *TR

01/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE IGNITION KEY SEIZED WITHIN THE IGNITION SWITCH. THE CONTACT MENTIONED THAT THE IGNITION KEY WOULD NOT GO INTO THE START POSITION PREVENTING THE VEHICLE FROM TURNING ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

01/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

THIS VEHICLE IS EXPERIENCING ISSUES WITH THE POWER DOOR LOCKS. THE DRIVERS DOOR WILL LOCK / UNLOCK INTERMITTENTLY, WHILE THE DRIVERS REAR SIDE PASSENGER DOOR, PASSENGER SIDE FRONT AND REAR DOORS AS WELL AS THE LIFTGATE DOOR WILL NOT UNLOCK. *TR

01/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4GH67VX9T******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V139000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE KEY BECAME LODGED WITHIN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/14/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB7AT******
Summary

THE CAR WOULD NOT START. *TR

01/05/2015
Components: POWER TRAIN
Incident Date: 01/04/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS PRESENT UNDERNEATH THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHO DIAGNOSED THAT THE BOLTS HOLDING UP THE DRIVESHAFT TO THE POWER TRAIN HAD DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

01/02/2015
Components: STEERING
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT UPON INSPECTION, THE INDEPENDENT MECHANIC DISCOVERED THAT THE POWER STEERING HOSE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

01/02/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/31/2014
Crash: No
Fire: No
Summary

AFTER GETTING OFF FROM A LONG DAY AT WORK. LEAVING THE PARKING LOT ON THE SECOND FLOOR FROM WORK I WAS COMING DOWN THE RAMP WHEN I LOST COMPLETE CONTROL OF THE VEHICLE. THE VEHICLE COMPLETELY SHUT DOWN ON ME LEAVING ME TO FLOOR THE BREAK TO STOP THE VEHICLE ALMOST CAUSING ME TO CRASH INTO THE CURB. ALL SERVICE LIGHTS COME UP ON DASH BOARD WINDSHIELD WIPERS STARTED GOING ON AND THE CAR COMPLETELY SHUT OFF WORST THING IS AFTER DOING RESEARCH ABOUT MY VEHICLE IS THAT IT'S BEEN A COMMON PROBLEM WITH ALL CHRYSLER,JEEP,DODGE VEHICLES. REPAIRS FOR THIS IS ABOUT 1,200$ SOMETHING CUSTOMERS ARE SUBJECT TO PAY DUE TO NOT BEING COVERED UNDER WARRANTY. CHRYSLER NEEDS TO ADDRESS THIS ISSUE FOR THEIR CUSTOMERS SAFETY!!!! *TR

12/17/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

ON MY WAY HOME FROM WORK, TRAVELING 55 MPH, AND I PUT MY RIGHT TURN SIGNAL ON, AND HIT THE BRAKES TO SLOW DOWN. I TAPPED THEM AS I WAS QUITE A DISTANCE BEFORE MY TURN AND IT WAS DARK. I DID NOT "SLAM ON THE BRAKES", I JUST PRESSED THEM. MY DASH LIGHTS LIT UP WITH ESP/BAS. I SPOKE WITH FRIENDS WHO SAID IT WAS A TRACTION CONTROL PROBLEM. I DID TURN THE CAR OFF, ONCE I WAS HOME, AND TURN IT BACK ON - ON THE OFF CHANCE THE LIGHT WOULD SHUT OFF, BUT IT DIDN'T. IN READING ON LINE, IN DODGE FORUMS, THIS SEEMS LIKE A FAIRLY COMMON PROBLEM ONCE THE 2010 JOURNEY HITS ON OR ABOUT 50K MILES. I'M CONCERNED. *TR

12/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

VEHICLE HAS FAILED TO START MULTIPLE TIMES. STARTED OCCURRING AROUND 20,000 MILES. TURN THE KEY AND ONLY HEAR A CLICK. SOMETIMES AFTER WAITING A FEW HOURS THE VEHICLE STARTS. HAVE REPLACED THE VEHICLE BATTERY BUT THAT DIDN'T MAKE A DIFFERENCE. TYPICALLY, AFTER MOVING/WIGGLING THE SHIFTER AND RETURNING TO PARK, THE CAR STARTS. THIS NO LONGER WORKS. TRIED LOCKING/UNLOCKING DOORS WITH MULTIPLE KEY FOBS, TRIED USING A DIFFERENT KEY IN THE IGNITION BUT CAR WILL NO LONGER START. CURRENT MILEAGE AROUND 58,000. *TR

12/12/2014
Components: ENGINE
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

CAR WOULD NOT START. TURN THE KEY TO START AND HEAR A FEW CLICKS, NOTHING WOULD HAPPEN. ALL THE LIGHTS WOULD COME ON AND RADIO BUT NO START. ONLY HAPPENED ON OCCASION AT FIRST MAYBE ONCE OR TWICE A MONTH. WOULD LET IT SIT AND TRY AGAIN AND WOULD START. OVER THE PAST 8 MONTHS ITS GOTTEN TO THE POINT NOW THAT IT HAS TO SIT 4-6 HOURS BEFORE IT WILL START SOMETIMES LONGER, HAD THE STARTER CHECKED, THE ALTERNATOR AND REPLACED THE BATTERY. NO CHECK ENGINE LIGHT COMES ON. HAVE HAD TO HAVE IT TOWED MULTIPLE TIMES AND AFTER SITTING OVERNIGHT. WOULD START THE NEXT MORNING JUST FINE LIKE NOTHING HAPPENED. *TR

12/03/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/02/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A CHIME ACTIVATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE STARTED TO EMIT FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

12/02/2014
Components: ENGINE
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,640.

12/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER RANGE SWITCH WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000.

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2014
Crash: No
Fire: No
Summary

WHILE DRIVING THE ELECTRICAL IN THE CAR JUST SHUT OFF, NO LIGHTS, WIPERS, RADIO NOTHING. PULLED OVER WAITED FOR ABOUT 15 MIN AND ELECTRICAL RETURNED. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR FROM BRAKES TO ELECTRICAL. THIS ISSUE HAPPENS AT LEASE THREE TIMES A MONTH JUST AWFUL AND NEEDS TO BE ADDRESSED. *TR

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Summary

WHILE DRIVING AT 60 MPH ON INTERSTATE HIGHWAY, ALL ELECTRICAL SYSTEMS SHUT DOWN. RADIO & AC WENT OFF, WINDOWS WOULD NOT OPEN, BLINKERS DID NOT WORK. TOOK TO DEALERSHIP & WAS TOLD A NEW BATTERY WAS NEEDED. REPLACED BATTERY & SAME INCIDENT OCCURRED A WEEK LATER. CALLED DEALERSHIP. WAS TOLD TO BRING BACK IN. SPOUSE GAINED ACCESS TO BATTERY (FRONT LEFT WHEEL MUST BE REMOVED TO DO THIS) AND MADE SURE WIRES WERE CONNECTED. ELECTRICAL FAILURE DID NOT HAPPEN AGAIN UNTIL NOVEMBER 22. AGAIN WHILE DRIVING AT 60+ MPH ON INTERSTATE HIGHWAY, RADIO FLICKERED A FEW TIMES BEFORE COMPLETELY SHUTTING OFF, WIPERS DID NOT WORK (RAINY DAY), DOOR LOCKS, DOOR WINDOWS, BLINKERS ALL FAILED TO WORK. MADE IT TO A PARKING LOT WHERE VEHICLE "CHUGGED" INTO PARKING SPACE (LIKE A MANUAL TRANSMISSION CAR IN 3RD OR 4TH GEAR WOULD "CHUG" IF YOU WENT SLOW). CALLED DEALERSHIP WHO SAID TO BRING VEHICLE IN FOR A DIAGNOSTICS TEST. WAS TOLD EVERY DIAGNOSTICS TEST WAS RUN & AFTER 2 DAYS IN THE SERVICE DEPARTMENT, NOTHING COULD BE FOUND. *TR

11/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE RESTARTED AFTER REPEATED ATTEMPTS AND BEING SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

11/13/2014
Components: TIRES
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV3AT******
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE TIRE ISSUES. *SMD THE CONSUMER STATED HE HIT A POTHOLE, AND A SHORT DISTANCE LATER, A MESSAGE ON THE DASHBOARD, READ THE TIRE WAS UNDER INFLATED. WITHIN MINUTES, HE HAD TO PULL OVER, BECAUSE THE PASSENGER REAR TIRE WAS FLAT. THE CONSUMER DISCOVERED NOT ONLY DID HE HIT A POTHOLE, BUT THERE WAS PIECE OF METAL THAT MADE IT IMPOSSIBLE TO PLUG THE TIRE. *JB

11/11/2014
Components: ENGINE
Incident Date: 11/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

AGAIN MY CAR STALLED ON MY WAY HOME FROM WORK, CHRYSLER KNOWS MY CAR IS DEFECTIVE I WANT THEM TO FIX IT. *TR

11/11/2014
Components: ENGINE
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

MY CAR STALLED AGAIN, GOING TO GET COFFEE I WANT CHRYSLER TO FIX MY CAR THEY HAVE BEEN BLOWING ME OFF, AND NISSAN SOUTH IN MORROW, GA TREATS ME LIKE I'M CRAZY. *TR

11/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

MY 2010 CAR WILL NOT START SOMETIMES, THIS HAPPENED IN 2011 MY FIANCEE IS ON HIS WAY TO ALABAMA HE STOPPED AT THE REST STOP AND TURNED OFF THE ENGINE, WHEN HE TRIED TO TURNED ON THE ENGINE IT WILL NOT START FOR SEVERAL HOURS HE WAS TRYING, FINALLY IT STARTED HE TOOK IT TO DODGE DEALER IN ALABAMA AND THEY REPLACED THE MODULE FOR FREE. ONCE IN A WHILE THE CAR WILL NOT START THEN WHEN WE WAIT FOR AN HOUR IT WILL START IT. I ALWAYS TAKE IT TO DARCARS DEALER FOR THEM TO CHECK IT BUT SINCE THE CAR WILL START THEY TOLD ME THERE IS NO PROBLEM NOV.4 MY FIANCEE WAS IN THE MALL HE WHEN WENT BACK TO THE CAR THE CAR WON'T START HE CALLED TRIPLE A AND TOWED THE CAR TO THE DEALERSHIP. DARCARS OF ROCKVILLE FIRST SAID IT WAS THE MODULE THEY REPLACED IT ON THE 5TH OF NOV.THEN CALLED ME AGAIN THEY SAID IT WAS THE HARNESS THEY REPLACED THE HARNESS. LAST NIGHT THEY CALLED ME AROUND 6PM AND TOLD ME MAYBE THE COMPUTER MODULE THEY ARE WAITING FOR TECH SUPPORT TO CALL THEM ABOUT THE PROBLEM 3 DAYS AND STILL CAN NOT FIGURE OUT WHAT IS WRONG WITH THE CAR. *TR

11/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

THE HORN STARTED RANDOMLY HONKING. IT WOULD GO ON FOR 30 SECONDS TO A MINUTE, BLARING LIKE SOMEONE WAS HONKING IT WITH NO DISTINCT PATTERN. THIS HAPPENED WHEN THE CAR WAS TURNED OFF, NO ONE WAS NEAR IT, THE KEY FOB WAS IN THE HOUSE. AT ONE TIME IT SOUNDED LIKE THE ALARM HORN, WITH NO LIGHTS FLASHING, BUT THE CAR WE UNLOCKED AND DISARMED. THIS WENT ON ALL NIGHT FROM ABOUT 7PM TO 7AM. TOOK IT TO THE DEALERSHIP FOR THIS AND OTHER ISSUES. THEY HAD IT FOR A WEEK AND THE ISSUE WOULD NOT DUPLICATE FOR THEM. THIS MORNING, A WEEK AND A HALF LATER, I WENT TO START THE CAR. TURNED THE KEY, NOTHING HAPPENED. TURNED BACK TO OFF POSITION AND TRIED AGAIN. THIS TIME IT STARTED. WE HAD THE WHOLE IGNITION MODULE REPLACED SEVERAL MONTHS AGO WHEN THE CAR LEFT ME STRANDED, ALARM GOING OFF CONSTANTLY, BUT I COULDN'T UNLOCK THE CAR. IT WAS NOT THE KEY BATTERIES. I USED THE ACCESSORY KEY TO OPEN THE DOOR, AND REMOVED THE HORN FUSE SO IT COULD BE TOWED. NOT COVERED UNDER WARRANTY EQUALS OVER $700 IN REPAIRS AND A LOST DAY OF WORK. NOW I'M INCLINED TO THINK THAT THE NEW SWITCH MAY BE DEFECTIVE AS WELL. *TR

11/04/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

THE 2010 DODGE JOURNEY WE OWN HAS JUST BEEN ONE PROBLEM AFTER ANOTHER. WE DID NOT PURCHASE IT NEW, WE PURCHASED IT PRE-OWNED FROM THE DODGE DEALERSHIP. BUT WE HAVE PAID TO KEEP IT UP AND STAY AHEAD OF MOST PROBLEMS BUT THERE ARE SEVERAL THAT ARE REOCCURING AND NOTHING SEEMS TO MAKE THEM ANY BETTER. THE LIGHTS ON THE DASHBOARD WILL LIGHT UP AND WHEN YOU TAKE IT IN TO BE LOOKED AT THERE IS NOTHING THAT CAN BE FOUND WRONG WITH IT. THE BRAKES SEEM TO GO BAD PRETTY FREQUENTLY. WE ARE CONSTANTLY GETTING THE LIGHT THAT TELLS US THAT THE ESC IS DISABLED AND WHEN YOU TAKE IT TO GET SOMEONE TO LOOK AT IT THEY CANNOT FIND WHAT IS CAUSING THIS. IT JUST SEEMS LIKE WE ARE PUTTING MORE AND MORE MONEY INTO THE 2010 DODGE JOURNEY WE OWN. CONSTANTLY PAYING A MECHANIC TO LOOK AT IT AND FIX THE MOST RECENT ISSUE THAT ARISES FROM THE WARNING LIGHTS ON THE DASH. WE CANNOT TRADE IT IN BECAUSE WE STILL OWE ON THE VEHICLE AND WE CANNOT AFFORD AN INCREASE IN THE PAYMENT. DODGE DOES NOT ADMIT THAT IT IS A DEFECTIVE MODEL OR THAT THERE IS ANYTHING THAT IS CAUSING THIS. I AM HOPING THAT SOMEONE WILL LOOK INTO THE 2010 DODGE JOURNEY AND ALL IT'S PROBLEMS AND GIVE SOME SORT OF RELIEF TO THOSE OF US WHO PURCHACED ONE OF THESE PROBLEM CARS WITHOUT KNOWING THAT THE BRAKES WOULD CONSTANTLY GO BAD AND THERE WILL BE A LITTLE "DEMON" IN THE CAR THAT FLIPS THE LIGHTS ON AND OFF ON THE DASHBOARD WHENEVER HE FEELS LIKE IT. I KNOW I CANNOT BE THE ONLY PERSON THAT HAS HAD NOTHING BUT TROUBLE WITH A 2010 DODGE JOURNEY. BUT MAYBE DODGE CAN TAKE THIS DEMON INFESTED CAR BACK AND GIVE MY FAMILY SOMETHING THAT WE FEEL A LITTLE BIT MORE SAFE IN. *TR

11/04/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVDAT******
Summary

WHILE DRIVING HOME FROM WORK AT APPROX. 4:15PM, I WAS CROSSING THE SAN FRANCISCO BAY BRIDGE WITH THE FLOW OF TRAFFIC GOING ABOUT 60MPH. ALL OF A SUDDEN THE RPM'S GAUGE WENT TO ALMOST 5. THE ENGINE WAS LOUD AND THE CAR LOST POWER AND BEGAN TO DECREASE TO ABOUT 40MPH. I QUICKLY TURNED ON MY HAZARD LIGHTS AND BASICALLY COASTED UNTIL I COULD EXIT THE BRIDGE. I SAW AN OIL CHANGE SHOP AND ASKED THEM TO LOOK AT IT. THEY TOLD ME I HAD A SEALED TRANSMISSION AND NEEDED TO SEEK A TRANNY SPECIALIST. THE CHECK ENGINE LIGHT ICAME ON AND I HAVE HAD THE CAR LOOKED AT TWICE TO NO AVAIL. NO ONE SEEMS TO KNOW HOW TO FIX THE PROBLEM. I AM GETTING ERROR CODES P0792, P0734, AND NOW AS OF 11/1/2014 P0733. THIS CARE IS VERY UNSAFE. SOME DAYS IT DRIVES PERFECTLY OTHER DAYS YOU CAN'T GO PAST 35MPH, STAYING IN 1ST AND 2ND GEAR. AVOID ALL FREEWAYS AT ALL TIMES!! IT'S A DEATH TRAP!! *TR

10/30/2014
Components: POWER TRAIN
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

WE PULLED OUT OF A PARKING LOT ONTO A PRIMARY ROAD AND AS SOON AS WE STEPPED ON THE GAS A LOUD SOUND OCCURRED. WE THOUGHT WE WERE HIT FROM BEHIND. THEN ALL THE DASHBOARD LIGHTS STARTED FLASHING. THE ENGINE WAS OVERHEATING AND WE COULD NOT GO OVER 15MPH. WE PULLED INTO THE NEXT PARKING LOT. WE TURNED OFF THE CAR AND WAITED FOR 10 MINUTES FOR IT TO COOL. WE STARTED IT AGAIN AND TRIED TO DRIVE BUT COULD NOT GO OVER 15 MPH. I BROUGHT THE CAR IN IMMEDIATELY TO THE DEALER AND 4 DAYS LATER I WAS CALLED THE SERVICE TECH SAID IT WAS THE PCM AND IT WOULD BE REPLACED UNDER WARRANTY. AFTER THE PCM WAS REPLACED THEY CALLED AGAIN AND SAID THE CAR IS STILL NOT RUNNING AND THEY TESTED IT WITH A CARAVAN TIPM AND IT IS A TIPM PROBLEM AND I NEEDED TO PAY FOR THAT REPAIR. THE TIPM WAS WORKING WHEN I BROUGHT IT IN AND THEN AFTER THEY TRIED TO REPAIR IT THEY SAID THE TIPM WAS NOT WORKING. MY CAR WAS IN SERVICE FOR 30 DAYS. I GOT CALLS THE PART WAS ON BACK ORDER, NO IT CAME IN, NOT IT WAS FOR ANOTHER CAR, IT IS ON BACKORDER AND CORPORATE WAS IN ON IT ALSO BECAUSE I PLACED OVER 62 CALLS TO THE DEALER AND CORPORATE AND ONLY RECEIVED 6 CALLS FROM DODGE. NOW THERE IS A CLASS ACTION LAWSUIT ABOUT THE TIPM. BACKGROUND INFORMATION ON THE VEHICLE INCLUDES NUMEROUS DEALER SERVICE VISITS COMPLAINING OF NON-STARTING AND STALLING. ONLY TO BE TOLD THEY COULD NOT DUPLICATE THE PROBLEM. *TR

10/28/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

FIRST OUR BRAKES WERE GRINDING AND HAD TO REPLACE ROTORS AND BRAKES, NEXT THE OIL PAN LEAKED, NEXT FULL BATTERY REPLACEMENT AND NOW OVERRATED ENGINE AND COOLANT POURING OUT THE BOTTOM!!! NO ONE WILL HELP US THIS CAR IS A LEMON AND THEY SHOULD BE RECALLED. I HAVE TO SMALL CHILDREN THAT DEPEND ON ME HAVING A CAR. DODGE SHOULD BE ASHAMED!!! *TR

10/27/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

VEHICLE WAS RUNNING AND SUDDENLY LOST ALL ELECTRICAL POWER. CAR WAS MOVED TO SHOULDER OF ROADWAY AND I TURNED THE ENGINE OFF. THE ENGINE DIDN'T WANT TO RESTART. WHEN ENGINE DID RESTART CAR RAN NORMAL FOR ABOUT 1 MONTH. THIS HAS HAPPENED ABOUT 5 TIMES FROM 6/13 TO 10/14. DEALER CAN NOT FIND THE PROBLEM. IGNITION IS NOT ON RECALL LIST FOR THIS PARTICULAR VIN. I HAD DEALER REPLACE IGNITION ON 10/14 AND HAD TO PURCHASE TWO ADDITIONAL KEYS BECAUSE THE OLD KEYS COULD NOT BE PROGRAMMED TO THE NEW IGNITION SWITCH. *TR

10/27/2014
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL INDEPENDENTLY ACTIVATED AND DEACTIVATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

10/27/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

MY HUSBAND AND I PURCHASED A 2010 DODGE JOURNEY SE VIN#[XXX] IN YEAR 2010 IN CANADA, IN 2013 WE IMPORTED IT INTO US AND WE ARE LIVING IN MICHIGAN. DURING THE FIVE-YEAR OWNERSHIP, THIS VEHICLE HAS BEEN CAUSING SAFETY PROBLEM MANY TIMES, THE ISSUE IS SUDDEN LOST OF ELECTRIC POWER FOR TURNING SIGNAL, WIPER MOTOR POWER, RADIO AND ALL DASHBOARD LIGHT, EXCEPT THE ENGINE RUNNING. THE FIRST TIME OF SUCH INCIDENT HAPPENED WITHIN 1 YEAR OF OWNERSHIP WHILE WE WERE AT TURNING SIGNAL, THE VEHICLE LOST TURNING SIGNAL CAUSED CONFUSION TO THE VEHICLE BEHIND AND ALMOST CAUSED AN ACCIDENT, AND SINCE THEN EVERY FEW MONTHS OR SO THIS INCIDENT HAPPENS, THE DEALER DID MULTIPLE REPAIR TO IT, BUT NEVER REALLY SOLVED THE PROBLEM. MANY TIMES THE DEALERS COULD NOT REPLICATE THE ISSUE WE REPORT. I RECENTLY EXPERIENCED TWICE OF SUCH INCIDENTS, ONE WAS DURING RAINING DAY AND THE WIPER LOST POWER I COULD NOT SEE AHEAD AND HAD TO STOP ON ROAD, THE MOST RESENT WAS YESTERDAY I LOST VENTILATION TO THE WINDOW AND COULD NOT SEE THROUGH THE WINDOW DUE TO MOISTURE ON WINDOW. I VIDEO TAPED THESE TWO INCIDENTS AND WOULD LIKE TO FORWARD TO YOU IF I CAN FIND A WAY TO ATTACH TO THIS COMPLAIN LETTER. THIS IS VERY SERIOUS SAFETY ISSUE CAN CAUSE FATAL ACCIDENTS, WE NEED YOUR HELP TO FORCE MANUFACTURE TO ADMIT THE ISSUE AND ADDRESS THE ISSUE IMMEDIATELY BEFORE FATAL ACCIDENT HAPPENS. THANK YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

ON MARCH 6, 2014 I DROVE OFF THE LOT OF EASTCHESTER CHRYSLER JEEP DODGE LLC #1352682 LOCATED ON 4007 BOSTON ROAD BRONX,NY. WE ENJOY DRIVING OUR 2010 JOURNEY UNTIL OCTOBER 19TH 14 @ 5PM ON THE I 95 DRIVING 55 MPH THE VEHICLE STARTED TO STALL LEAVING ME AT THE ENTRANCE OF EXIT 15 WITH ON COMING TRAFFIC DRIVING 50-55 MPH EXITING. I HAD A 2 YR OLD AND 13 YR OLD IN VEHICLE AND WAS SITTING ON HIGHWAY FOR 2 HOURS WAITING FOR TOW TRUCK. THE CAR WOULDN'T START OR GO INTO GEAR. ON WEDNESDAY, OCTOBER 22, 2014 IT WAS TOWED FOR THE SECOND TIME TO EASTCHESTER CHRYSLER JEEP DODGE AND ON THE 23, I WAS ADVISED BY THE SERVICE DEPARTMENT AND INFORMED THAT THE TWO RECALLS WERE DONE (L25 AND K37) ON MARCH 15, 2014 BUT THE VEHICLE WAS IN MY POSSESSION ON MARCH 6, 2014. UPON RETURNING TO THE SALES OFFICE I WAS INFORMED THAT BECAUSE OF THE BACKLOG IN PAPERWORK THERE IS A DISCREPANCY IN DATES OF WHEN THE WORK WAS COMPLETED. A SALESPERSON ADVISED ME THE TIPM AND BATTERY NEED TO BE REPLACED AND THE COST IS $1153 PLUS TAX. OCTOBER 24, 2014 A RECALL FOR (P54) WAS PUT INTO EFFECT. WHY AN I BEING HELD RESPONSIBLE TO PAY FOR PARTS AND LABOR FOR A PART BEING RECALLED. *TR

10/24/2014
Components: ENGINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED BUT SHUT OFF AGAIN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

10/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED BUT SHUT OFF AGAIN AFTER THE CONTACT DROVE A FEW FEET. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

10/23/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDANCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDALLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR

10/23/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

MY FIRST COMPLAINT IS THAT IF MY HUSBAND OR MYSELF ACCIDENTALLY HIT THE IGNITION SWITCH WHILE THE CAR IS IN MOTION THE CAR WILL SHUT OFF. IN ADDITION IF THIS HAPPENS BEFORE WE START DRIVING THE CAR WILL SHUT OFF AND THE DASH BOARD, THE CENTER CONSOLE AND THE AC WILL ALL SHUT OFF. I HAVE INFORMED DODGE OF THIS PROBLEM TWICE AND HAVE NOT GOTTEN ANY CORRESPONDENCE IN RETURN. DURING THE SECOND CALL I WAS INFORMED THAT IF I DID NOT HAVE A RECALL NOTICE SENT TO ME THAT MY CAR IS NOT APART OF ANY ACTIVE RECALLS AND THEREFORE THEY CANNOT DO ANYTHING FOR ME. SECONDLY, JUST RECENTLY ON 10/16/2014 WHILE I WAS TRYING TO TAKE MY 7 YEAR OLD SON TO THE ER, MY CAR WOULD NOT START. I THOUGHT IT COULD BE THE BATTERY, BUT THE LIGHTS AND EVERYTHING ELSE WAS WORKING. AFTER SEVERAL ATTEMPTS AND AFTER ME TAPPING THE IGNITION SWITCH THE CAR FINALLY STARTED. EVERYTHING IN THE CAR COMES ON HOWEVER, THE CAR MAKES A CLICKING NOISE AND DOES NOTHING ELSE. A WEEK LATER IT DID THE SAME EXACT THING ON 10/22/14. I LOOKED ONLINE AND ALL BEHOLD THERE ARE SEVERAL COMPLAINTS GOING BACK TO 2009 THERE ARE ALSO YOUTUBE VIDEOS. MY QUESTION IS WHY IS DODGE NOT BEING HELD RESPONSIBLE FOR THERE NEGLIGENCE, CLEARLY THERE IS A KNOWN ISSUE. WHAT TRAGEDY HAS TO HAPPEN BEFORE DODGE DOES SOMETHING TO RESOLVES THESE ISSUES FOR THEIR CUSTOMERS. I WOULD ALSO LIKE TO ADD THAT THE DODGE JOURNEY IS BY FAR THE WORST CAR THAT DODGE HAS EVER PRODUCED! *TR

10/23/2014
Components: ENGINE
Incident Date: 10/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

AS I LEFT WORK TONIGHT AT 8:30 PM I MADE IT 4 BLOCK WHEN MY CAR CUT OFF AGAIN IT TOOK ME A EXTRA HOUR DRIVING WITH MY HAZARD LIGHTS WHEN ARE YOU GOING TO REPLACE MY RECALL PART I HATE FOR MY ENGINE TO BECOME DAMAGED, I NEED A RENTAL UNTIL YOU CAN REPLACE MY PARTS PLEASE. *TR

10/20/2014
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

DRIVING ON THE I95 SOUTH GOING 55 MPH A RED LIGHT CAME ON AND THEN CAR STARTING DOWN. THE ELECTRICAL LIGHTS ON THE DASH BOARD CAME ON AND THE CAR STARTED MOVING OVER TO THE SIDE AND I FINALLY STOPPED THE CAR AT THE BEGINNING OF THE OFF RAMP AT EXIT 15. *TR

10/17/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

CONTINUOUS BRAKE FAILURE DUE TO PREMATURE BRAKE WEAR AND ROTOR WEAR. CAUSED FAILURE WITH BRAKES RESULTING IN GOING THROUGH INTERSECTION NARROWLY MISSING ANOTHER CAR. BRAKES FAILED AND REPAIRED AT MY COST 3/25/12 AT 48452 MILES BRAKES FAILED AND REPAIRED AT MY COST 7/16/13 AT 67356 MILES BRAKES FAILED AND REPAIRED AT MY COST 10/17/14 AT 82951 MILES KEY IGNITION REPLACED DUE TO RECALL IN 2012 AND THE VEHICLE STILL LOSES POWER WITH GAUGES AND LIGHTS. *TR

10/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE BATTERY WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V373000 (ELECTRICAL SYSTEM) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

10/16/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 92,000.

10/15/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

ON MY WAY HOME FROM WORK THIS EVENING I HAVE NEVER BEEN SO AFRAID, MY CAR CUT OFF AT EVER STOP SIGN, I AM A SINGLE LADY HAVE TO WORK EVENINGS THIS IS TERRIBLE, I WAS TOLD THE DEALER WHO WILL BE FIXING MY CAR THE RECALL PARTS ARE NOT IN, PLEASE HELP. *TR

10/08/2014
Components: ENGINE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

DRIVING AT ABOUT 55 THE TEMP OUT SIDE WAS ABOUT 75-80 AND ALL THE SUDDEN THE ALARM FOR THE ENGINE TEMP STARTED GOING OFF AND IT WENT FROM 1/2 TO OVER HEATED INSTANTLY WITH STEAM ROLLING OUT FROM THE HOOD. I'M A FIREFIGHTER SO INSTANTLY PULLED OVER JUMPED OUT LOOKING FOR FLAMES AND GETTING MY KIDS AND WIFE OUT OF THE CAR, NOTICED IT WAS ONLY OVER HEATING AND LET IT COOL DOWN AND DROVE IT TO THE IN-LAWS LET IT SIT FOR 3 HOURS AND TRIED DRIVING IT AGAIN AND LESS THAN A MILE DOWN THE ROAD SAME THING HAPPENED. HAD THE THERMOSTAT CHANGED IT FIXED IT FOR ABOUT 3 HOURS. I CALLED DODGE THEY SAID THEY HAVE HAD COMPLAINTS OF THAT BUT NOT ENOUGH TO RECALL THEM. JUST BUILD IT RIGHT THE FIRST TIME. IF THE 2009 HAD THE SAME PROBLEM DON'T USE THE SAME ENGINE OR PARTS FOR THE NEXT YEARS VEHICLES. THAT'S ONLY COMMON SENSE. I WOULD LIKE TO TAKE IT BACK AND HAVE THE CEO OF DODGE TAKE HIS/HER FAMILY FOR A RIDE IN IT AND FEEL SAFE PROBABLY NOT GONNA HAPPEN. *TR

10/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2013
Crash: No
Fire: No
Summary

ON NUMEROUS OCCASIONS, MY 2010 DODGE JOURNEY LOOSES WIPERS, RADIO, AIR CONDITIONING, HEAT LIGHTS AND ON TWO OCCASIONS THE MOTOR SHUTS OFF. BOTH TIMES ON AN INTERSTATE HIGHWAY. VERY SCARY! I HAD ALL MY GRANDCHILDREN WITH ME ON ONE OCCASION. MY DEALERSHIP TOLD ME TO JIGGLE THE KEY TO MAKE IT STOP. THAT WAS THERE "EASY FIX". *TR

10/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

WHEN LEAVING WORK LAST EVENING, I DROVE 2 BLOCKS AND MY CAR STALLED, I WENT TO TURN ON THE HAZARD LIGHTS AND THE DID NOT COME ON AND THE RADIO STOPPED WORKING SO I HURRIED TOOK THE OUT THE KEY TO RESTART, AS I DROVE 10 BLOCKS IT CUT OFF AGAIN I CAN FELL IT LOSING POWER WHEN IT HAPPENED SO AS I'M DRIVING FELLS LIKE A SOMETHING IS NOT WORKING BECAUSE IT SLUGGISH BUT DRIVING, I ALSO NOTICED THE IDLE DOES NOT HIT THE 2 AND IT MOVING TO THE 1 WHEN SLUGGISH, MAKING NOTE THAT I HAVE GONE TO NISSAN OF SOUTHLAKE MORROW GEORGIA TO REPORT MY PROBLEM INCLUDING THE KEY REMOTE NOT WORKING SO I CANNOT USE THE ALARM OR LOCK MY DOORS EVERY TIME ASKING FOR HELP EVEN THOUGH THEY GAVE ME A WARRANTY THEY BLEW ME OFF AS A CRAZY CUSTOMER, ALSO WHEN I WENT TO LANDMARK DODGE THE COULD NOT FIND ANYTHING WRONG. *TR

10/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE KEY FOB WAS PUSHED TO UNLOCK THE DOORS, THE WINDSHIELD WIPERS SUDDENLY ACTIVATED INDEPENDENTLY. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 200. ..UPDATED 11/06/14 *BF

10/03/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

I PURCHASED A USED JOURNEY FROM NISSAN MORROW GA, A WEEK OR TWO I BEGAN HAVING PROBLEMS, FIRST TIME I WAS LEAVING AND THE CAR DID NOT START SO THEY TOWED THE RESULT I NEEDED A BATTERY SO I CHANGED IT LWHEN LEAVING WORK AT NIGHT I GET A BLOCK OR TWO AWAY AND THE CAR STALLS AT LEAST TWICE A MONTH AND TONIGHT TAKING MY CO-WORKER TO THE TRAIN IT CUT OFF. *TR

10/01/2014
Components: WHEELS
Incident Date: 09/25/2014
Crash: No
Fire: No
Summary

I WENT TO HAVE THE TIRES ROTATED BECAUSE I WAS HAVING A PERSON REPLACE THE BRAKES AND HE COULDN'T GET THE TIRES OFF. THEY WERE CEMENTED TO THE WHEEL WELL. WHICH IN ITSELF IS A SAFETY ISSUE. IF I WOULD HAVE HAD A FLAT TIRE ON THE ROAD, I WOULD NOT HAVE BEEN ABLE TO CHANGE THE TIRE AND BEEN STUCK ON THE SIDE OF THE ROAD. TOOK THE VEHICLE TO HAVE THE TIRES ROTATED, THEY BROKE OFF ONE OF THE STUDS THAT HOLD ON THE LUG NUTS. IN REPLACING THE BRAKES AND ROTORS AT 28000 MILES, WHICH IS TOTALLY STUPID, BUT ON THE DODGE JOURNEY, A NECESSITY I GUESS, ON REPLACING ONE OF THE WHEELS AFTER NEW BRAKES AND ROTORS WERE INSTALLED, ANOTHER OF THE LUG NUT STUDS BROKE OFF. THERE WAS NOT EXCESSIVE PRESSURE BEING APPLIED TO IT. I BELIEVE THIS IS A SAFETY ISSUE. WHO'S TO SAY YOU WOULDN'T BE DRIVING DOWN THE ROAD AND HAVE ANOTHER ONE BREAK OFF. OF COURSE, IN MY CASE, I GUESS THE TIRE WOULD HAVE STAYED ON SINCE IT WAS CEMENTED TO THE WHEEL. I BELIEVE THERE IS AN ISSUE WITH THE BRAKES AND STUDS AND TIRES ON THE ALUMINUM WHEELS. SOMETHING NEEDS TO BE DONE ABOUT THIS. *TR

09/28/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

SINCE JANUARY 2014 I HAVE TAKEN MY VEHICLE IN MULTIPLE TIMES TO THE DEALERSHIP FOR INTERMITTENT STARTING ISSUES.IT ALSO HAS A SLOW CRANK OCCASIONALLY THIS IS MORE RANDOM THEN IT NOT STARTING. WHEN I TRY TO START IT IT JUST CLICKS. IF I WAIT A FEW MINUTES THEN TRY TO START IT AGAIN EVENTUALLY IT WILL START. THIS CAR HAS LEFT ME STRANDED MANY TIMES AND LATE FOR WORK/APPOINTMENTS. THE DEALERSHIP HAS REPLACED THE TIPM FUSE BOX, STARTER, BATTERY AND ALL KEY FOBS AND IT STILL WILL NOT START RANDOMLY. I HAVE NOTICED THAT MOST OF THE TIME WHEN IT WILL NOT START IT IS BECAUSE THE CAR IS HOT(AFTER BEING DRIVEN FOR A SIGNIFICANT AMOUNT OF TIME) OR SIMPLY JUST SITTING OUT IN THE SUNLIGHT. WHEN THE DEALERSHIP HOOKS IT UP THE THEIR MACHINE IT DOES NOT THROW AN ERROR CODE. SO THEY KEEP TELLING ME "THEY ARE SCRATCHING THEIR HEADS THEY DO NOT KNOW WHAT IS WRONG AND DO NOT KNOW HOW TO FIX IT" THIS IS NOT AN ACCEPTABLE ANSWER TO ME AFTER LOOKING ON THIS WEBSITE THERE ARE MULTIPLE COMPLAINTS FOR THE SAME ISSUE. CHRYSLER NEEDS TO FIGURE IT OUT AND PUT OUT A RECALL FOR IT. I HAVE CALLED CHRYSLERS CUSTOMER SUPPORT MULTIPLE TIMES I HAVE HAD A CASE OPEN FOR 4 WEEKS I HAVE NEVER HEARD FROM MY CASE MANAGER JUST SOMEONE CALLING ON HER BEHALF. I CAN'T SEEM TO GET ANYWHERE WITH DODGE. I AM TAKING IT BACK TO THE DEALERSHIP TOMORROW. I HAVE TAKEN IT TO THE DEALERSHIP EVERY MONDAY FOR THE LAST 5 WEEKS. THEY KEEP IT FOR 3 OR 4 DAYS THEN SEND IT HOME WITH NO RESULTS.. I AM NOT TAKING IT BACK FROM THIS TIME WITHOUT BETTER RESULTS. THIS CAR IS ONLY 4 YEARS OLD IT SHOULD BE A RELIABLE CAR. I SHOULDN'T BE AFRAID TO TAKE IT SOMEWHERE. *TR

09/25/2014
Components: ENGINE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

GETTING ON RAMP TO EXPRESSWAY. HEARD S TAPPING. ENGINE LIGHT DIDN'T COME ON TIL I EWAS GOING ROUND 70. NOW I HEARD TAPPING EVERY TIME I PUT MY FOOT ON GAS PEDAL. TOOK TO MECHANIC HE SAID MY ENGINE IS TAPPING. COULD FIX BUT TAPPING (TICKING) WOULD COME BACK AGAIN. A DEFECT IN ENGINE. *TR

09/25/2014
Components: AIR BAGS
Incident Date: 08/22/2014
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNED A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE CONTACT'S VEHICLE CAUSING IT TO CATCH FIRE. THE AIR BAGS FAILED TO DEPLOY. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

09/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2014
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY WHICH WE PURCHASED NOV. 2013 , MAIN ONE BEING THE ALARM AND HORN GO OFF RANDOMLY, DRIVING DOWN THE STREET, MIDDLE OF THE NIGHT.....ETC. HAD THE TPIM REPLACED 4 WEEKS AGO WHICH TOOK 2 WEEKS TO DIAGNOSE AND GET THE PART, THIS PAST SUNDAY ALARM GOES OFF AND WON'T STOP, SO IN LOOKING FOR THE FUSES TO REMOVE AND STOP THE ALARM I FOUND THEM IN THE TPIM, BASICALLY IT IS A FUSE BOX THAT CONTROLS THE WHOLE ELECTRICAL SYSTEM. SO BACK TO THE DEALER AGAIN TODAY, AGAIN REPLACED THE TPIM. ONE BLOCK FROM HOME AND HORN STARTS GOING OFF AGAIN. CHRYSLER IS AWARE THAT THIS IS A PROBLEM ON SEVERAL CHRYSLER VEHICLES MAINLY ONES PURCHASED IN 4 STATES. I EVEN FOUND A SITE FOR A CLASS ACTION SUIT. FORTUNATELY WE PURCHASED THE EXTENDED WARRANTY AND HAVE ONLY PAID A SMALL DEDUCTIBLE OTHER THAN THE TIME AND FRUSTRATION. SO BACK TO THE DEALER TOMORROW. I AM SERIOUSLY CONCERNED BECAUSE IT IS A SAFETY ISSUE AS IT CAN EFFECT AIRBAGS, LIGHTS, WINDOWS AND A WHOLE LOT MORE. GOOD LUCK! WE WERE TOLD TODAY THAT ONE CUSTOMER HAD 3 DIFFERENT TPIM'S REPLACED SO FAR. THEY ARE NOT NEW, CANNOT GET A NEW ONE ONLY REFURBISHED!!!! *TR

09/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

THREE TO FOUR DAYS PER WEEK THE CAR WILL NOT START. TURN THE KEY AND YOU GET NOTHING BUT A CLICK. I HAVE ONLY OWNED THE VEHICLE FOR 2 MONTHS AND IT HAS DONE IT SINCE THE VERY BEGINNING. HAVE HAD THE DEALERSHIP AND A PRIVATE MECHANIC LOOK IT OVER AND THEY HAVE FOUND NOTHING. IT SOUNDS VERY SIMILAR TO THE ISSUE BEING CORRECTED BY RECALL NOW. ALTHOUGH THIS VEHICLE, SO FAR, HAS NOT STALLED WHILE DRIVING THANK GOD. AM NOT HAPPY THAT MY "NEW TO ME" CAR IS SO UNRELIABLE.

09/22/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

SOMETIMES THE VEHICLE WON'T START. IT IS IN THE DEALERSHIP AGAIN TODAY. THIS IS THE 4TH TIME IN THE PAST 2 MONTHS. DODGE CAN'T FIGURE IT OUT. THEY HAVE BEEN TRYING BUT TO NO AVAIL. WE HAVE FIGURED OUT IF YOU WIGGLE THE GEAR SHIFT THE CAR WILL START AFTER A LITTLE WHILE. HOPEFULLY DODGE WILL CHECK THE SENSORS IN THE GEAR SHIFT DURING THIS VISIT. IT IS GETTING OLD HAVING TO KEEP TAKING THE CAR BACK IN THE SHOP. DODGE HAS BEEN GREAT WITH WORKING WITH US BUT WE STILL HAVE THE PROBLEM. *TR

09/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TRIED TO START MY VEHICLE AND IT WOULD NOT START. IT WOULD NOT TURN OVER AT ALL. CHECKED THE BATTERY BUT THE BATTERY WAS FINE. HAD THE CAR TAKEN TO A REPAIR SHOP BUT IT THEN STARTED FINE AND AFTER AN INSPECTION, THEY DID NOT FIND ANYTHING WRONG. THIS HAS SINCE HAPPENED TWICE WHERE I WAS STRANDED WITH THE CAR RANDOMLY NOT STARTING. I HAVE HAD TO WAIT A PERIOD OF TIME FOR IT TO START. I CALLED DODGE CORPORATE (CHRYSLER) BUT THEY DID NOT SEEM TO HAVE ANY ANSWERS OR BE CONCERNED. THIS IS DEFINITELY A SAFETY ISSUE AT THIS POINT AS I WOULD HATE TO BE STRANDED SOMEWHERE WITH MY CAR NOT STARTING. *TR

09/16/2014
Components: SERVICE BRAKES, AIR,ELECTRICAL SYSTEM
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE LOSS POWER AND STALLED. ADDITIONALLY, THE CONTACT STATED THAT THE BRAKES AND ROTORS REQUIRED REPLACEMENT APPROXIMATELY EVERY TWO MONTHS. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE TIMES OR MORE PER WEEK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/07/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

CAR WAS PARKED AND I THOUGHT A NEIGHBOR WAS HONKING THEIR HORN FOR QUITE AWHILE, IT STOPPED, BUT A LITTLE WHILE AFTER THAT I WAS WALKING BY THE CAR AND IT JUST STARTED BEEPING. NOT SOLID BEEPING BUT LIKE IT WAS TRYING TO GET MY ATTENTION. ALSO THE CAR IS SLOW TO START (LIKE A DEAD BATTERY) BUT I JUST INSTALLED A NEW BATTERY AND THE TRANSMISSION HAS BEEN BANGING HARD SINCE THE FIRST DAY I GOT IT. I HAD IT IN A NUMBER OF TIMES FOR THE PROBLEM, BUT IT WOULD NOT DO IT WITH THEM IN THE CAR. *TR

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I HAVE BEEN HAVING PROBLEM WITH MY DOORS UNLOCKING. I THOUGHT IT WAS THE KEY-LESS REMOTE NEEDING A BATTERY OR THE CAR NEED A NEW BATTERY, CHANGED BOTH AND THAT WASN'T IT. THE ONLY DOOR THAT WOULD OPEN WAS THE DRIVER'S SIDE. SOMETIMES ALL THE DOOR WILL OPEN , THEN ONCE IT OPENS IT WILL NOT OPEN AGAIN UNTIL, MAYBE A WEEK FROM THEN, A MONTH. IT JUST OPENS WHEN IT WANTS. I HAVE TO LEAN OVER TO OPEN THE OTHER DOORS WHEN I GET IN. I TOOK IT TO THE DEALERSHIP AND I WAS TOLD THAT I NEED ANOTHER COMPUTER MODULE, BUT THEY COUDLN'T FIND ANYTHING WRONG WITH IT SO THAT HAD TO BE THE PROBLEM. NO ONE HAS $600 FOR THAT TPN PART. I THINK THIS SHOULD BE LOOKED ONTO. *TR

09/04/2014
Components: ENGINE
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

WHILE CAR IS RUNNING IT JUST STOPS. HAS DONE IT AT LEAST 10 TIMES ON FREEWAY AND ON SURFACE STREETS CAR JUST STOPS RUNNING. HAVE TO PUT IN NEUTRAL AND RE START IT. VERY DANGEROUS. VEHICLE IS NOT SAFE. HAVE TAKEN IT TO DEALER BUT THEY TELL ME THEY CAN FIND NOTHING WRONG WITH VEHICLE. *TR

08/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

HAVE A COMPLAINT ABOUT MY 2010 DODGE JOURNEY SE. FOR THE LAST TWO MONTHS IT HAS BEEN AN ONGOING ISSUE. I HAD THE STARTER REPLACED, THE WIN MODULE REPLACED. PROBLEM WENT AWAY FOR A FEW WEEKS. THEN CAME BACK. IT HAS BEEN NO STARTING ON AND OFF THE LAST TWO WEEKS. EVERYTHING ELSE WORKS WHEN I TURN THE IGNITION. BUT NOTHING HAPPENS WITH THE ENGINE. AUGUST 26TH, 2014 I WENT TO PICK MY SON UP FROM DAYCARE. MY CAR WOULDN'T START. IT WOULDN'T START ALL EVENING. THEN THE FOLLOWING DAY IT STARTED AND I HAD MY FIANCE TAKE IT BECAUSE I AM NERVOUS AND UNCOMFORTABLE DRIVING MY CAR. AFTER MY FIANCE GOT OUT OF WORK THE CAR WOULDN'T START AND HE HAD TO LEAVE IT AT WORK. IT IS EFFECTING MY WORK AND MY PERSONAL LIFE. IT WAS SMOLDERING HOT OUT AND I WAS WITH MY SON. I CAN'T KEEP DOING THIS WITH MY CAR. I DON'T KNOW IF IT'S A TIPM ISSUE, BUT I ALSO HAVE THE SUGGESTION THAT IT'S A FAULTY TRANSMISSION RANGE SENSOR AS WELL. PLEASE HELP ME. MY LOAN IS WORTH MORE THAN THE ACTUAL CAR. AND MY LAST OPTION IS TO TAKE IT TO A DEALERSHIP IN INWOOD, NY THAT HAS A BAD REPUTATION FOR FIXING THINGS THAT DON'T NEED TO BE FIXED. *TR

08/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV6AT******
Summary

OUR VEHICLE WORKED FINE AFTER PURCHASE UP UNTIL SOMETIME IN APRIL. THEN OUR HORN STARTED HONKING UNCONTROLLABLY FOR NO REASON. NOTHING I DID WOULD SHUT IT OFF SO I ENDED UP TAKING OUT THE FUSES UNTIL WE COULD GET IT FIXED. EVENTUALLY OUR BATTERY DIED FOR SEEMINGLY NO REASON AND WE HAD TO HAVE IT REPLACED AS WELL AS TRY AND GET THE HORN FIXED. ORIGINALLY THE DEALERSHIP THOUGHT IT WAS ALL THE CAUSE OF THE BATTERY DYING BUT EVENTUALLY CONCEDED THAT IT WAS A WIRING PROBLEM. WE TOOK IT TO GET THAT FIXED AND WERE WITHOUT A VEHICLE FOR A MONTH. WHEN THEY FINALLY FIXED AND RETURNED IT WAS FINE FOR ABOUT A WEEK BUT THEN THE HORN STARTED HONKING FOR NO REASON AGAIN. BY THE TIME THE TOW TRUCK GOT IT TO THE DEALERSHIP IT HAD STOPPED AND THE MECHANICS COULD NOT DIAGNOSE THE ISSUE, HOWEVER NOW IT HAS STARTED AGAIN. I THEN HEARD ABOUT THE TIPM ISSUE WITH THE CHRYSLER MODELS AND IT SOUNDS AS THOUGH MY VEHICLE MAY BE SHOWING SIGNS OF THE SAME ISSUE. I WAS ADVISED TO MAKE A REPORT HERE. ANY INFORMATION ON HOW AND WHEN THIS WILL BE RECTIFIED WOULD BE GREATLY APPRECIATED. *TR

08/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

IGNITION KEY GOES INTO THE OFF POSITION WHICH DEPOWERS ALL ELECTRICAL COMPONENTS, IE...RADIO, AIR/HEAT, SIGNALS, POWER WINDOWS, WIPERS, DASHBOARD. PROBLEM HAS BEEN CONTINUOUS EVERY SINCE RECALL ISSUE HAS BEEN SUPPOSEDLY FIXED BY DEALERSHIP AFTER SAFETY RECALL. SOMETIMES CAUSES CAR TO NOT START ON FIRST TRY, HAVE TO TRY 2-3 TIMES BEFORE CAR WILL ACTUALLY START BUT PROBLEM PERSIST WHILE DRIVING AT LEAST 1-2 TIMES EACH TIME I AM DRIVING MY VEHICLE. *TR

08/26/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

JUST LIKE MANY 2009 AND 2010 JOURNEY OWNERS, I TOO HAVE EXPERIENCED THE VEHICLE NOT TURNING OVER TO START. IT HAS HAPPENED APPROXIMATELY 2 DOZEN TIMES IN THE PAST 2 MONTHS AT RANDOM. SOMETIMES THE VEHICLE WILL NOT START 3 TIMES IN ONE DAY AND THEN THE PROBLEM WILL NOT OCCUR FOR ANOTHER WEEK. ONCE THE KEY IS IN THE IGNITION AND I TURN IT, I HAVE BATTERY POWER, IT SIMPLY WILL NOT PUSH THROUGH TO ACTUALLY START THE VEHICLE. THIS IS VERY IRRITATING AND I HAVE NOT BEEN ABLE TO DUPLICATE FOR THE DEALER SO OF COURSE THEY WILL DO NOTHING FOR ME. I ALSO HAVE NOTICED THAT ON THE FREEWAY, WHEN GETTING ABOVE 60 THE STEERING WHEEL FEELS SHAKING WHICH IS QUITE TERRIFYING AND THEN IF I GO TO BREAK, IT FEELS VERY WOBBLY. AGAIN, NOT SOMETHING THAT I CAN REPRODUCE AT THE DEALER AND THEREFORE CANNOT BE FIXED. I LOVED MY CAR FOR THE FIRST COUPLE YEARS I OWNED IT, BUT LATELY IT IS NOT UP TO PAR AND WORRIES ME TO DRIVE WITH MY 2 KIDS IN FEAR OF THE UNPREDICTABLE STEERING ISSUE OR BEING STRANDED IF IT DECIDES TO NOT START AT ALL. *TR

08/23/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 08/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

WHILE DRIVING I RANDOMLY LOSE ALL INTERIOR POWER - WINDOWS, WIPERS, RADIO, AC, SIGNALS. ENGINE CONTINUES TO RUN AND STEER FINE. SHUTTING OFF IGNITION AND RESTARTING CORRECTS PROBLEM. IT HAPPENS WITH NO WARNING AND NO APPARENT CAUSE. AC BLOWER BURNED OUT ABOUT A YEAR AGO; DEALER SAID IT WAS DUE TO A SHORT AND THEY FIXED THE SHORT FOR FREE, BUT THAT DIDN'T SOLVE THE POWER LOSS PROBLEM. I'VE FOUND THAT PUSHING THE IGNITION FOB SLIGHTLY IN - OR PULLING SLIGHTLY OUT - WHEN IT HAPPENS CAN RESOLVE THE PROBLEM WITHOUT HAVING TO RESTART THE VEHICLE BUT I WORRY THAT THIS PROBLEM WILL BURN OUT THE AC BLOWER AGAIN. THIS LOSS OF INTERIOR POWER HAPPENS ON AVERAGE ONCE EVERY 4 TO 6 WEEKS; IT'S A SAFETY ISSUE SINCE I THE WIPERS OR DEFOG MAY STOP WORKING WHEN IT'S RAINING. I DON'T KNOW IF IT AFFECTS AIRBAG PERFORMANCE AND I'D RATHER NOT FIND OUT THAT HARD WAY. *TR

08/22/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

THIS VEHICLE IS EQUIPPED WITH A DODGE OEM REMOTE START SYSTEM WHICH WAS ACTIVATED IN THIS SITUATION. I ENTERED THE "REMOTE STARTED" VEHICLE AND WENT TO PLACE MY KEY INTO THE RUN POSITION. I INADVERTENTLY TOOK THE KEY TO THE START POSITION AND UPON DOING SO TURNED OFF THE RADIO, POWER WINDOWS, AIR, TURN SIGNALS, CLUSTER LIGHTS. I WAS ABLE TO DRIVE THE VEHICLE DURING THIS INCIDENT. THESE PARTICULAR ITEMS WERE THE ONLY ONES I NOTICED TO BE NON-OPERATIONAL, BUT THERE VERY WELL POSSIBLY COULD BE OTHER CRITICAL COMPONENTS SUCH AS AIR BAGS AFFECTED. IN ORDER TO REGAIN FUNCTIONALITY, I HAD TO TURN THE VEHICLE TO THE OFF POSITION RESTART. I TRIED TO DUPLICATE THE SITUATION BUT WAS NOT ABLE TO GET TO GET A RECURRENCE AT THIS TIME. THIS IS THE 2ND TIME I HAVE HAD THIS ARISE. I WAS ABLE TO CAPTURE VIDEO OF THE POWERLESS COMPONENTS AND SHOW THE VEHICLE WAS CAPABLE TO BE DRIVEN. I'VE MADE AN APPOINTMENT WITH THE LOCAL DODGE DEALERSHIP FOR REVIEW. THIS VEHICLE DID HAVE A WIN MODULE RECALL IN 2011, AND IS NOT CURRENTLY PART OF THE RECENT DODGE IGNITION PROBLEM RECALL. *TR

08/18/2014
Components: TIRES
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE VEHICLE STEMS BLEW OFF. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE STEMS WERE RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

08/18/2014
Components: SERVICE BRAKES
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE BRAKES ON THE VEHICLE FAILED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

08/11/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

MY HUSBAND STOPPED BY THE HOUSE DURING HIS BREAK, AT THIS TIME THE CAR WAS FINE. WHEN HE WENT TO GO BACK TO WORK THE WINDOWS WERE ALL DOWN AND THE DOORS WERE UNLOCKED. THIS HAPPENED LAST WEEK AS WELL. ON FIVE DIFFERENT OCCASIONS WHILE DRIVING THE CAR WOULD SHUT OFF. THE FIRST TIME THIS HAPPENED I ALMOST RAN INTO THE SIGN AND POSTAL BOX ON THE SIDE WALK. TWO TIMES IT WAS AT A STOP LIGHT. THE OTHER TWO TIMES IT WAS WHILE DRIVING, DURING THESE TWO TIMES WE WERE ABLE TO GET THE CAR IN THE TURNING LANE. WHEN WE TOOK THE CAR IN THE MECHANICS TOLD US THAT THE CHIP IN THE KEY WAS BAD AND THAT IS WHY THE CAR STOPPED. BUT RECENTLY AFTER TAKING IT TO A DIFFERENT MECHANIC WE LEARNED ABOUT THE RECALLS. TO BE HONEST I AM VERY SCARED TO DRIVE THIS VEHICLE ESPECIALLY WITH MY KIDS. IS THERE A PROGRAM FOR THESE VEHICLES TO BE PURCHASED BACK SO THAT I CAN GET A SAFER CAR? *TR

08/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

WHEN YOU TURN THE KEY OVER TO START THE VEHICLE IT DOESN'T START IT JUST CLICKS, IN THE BEGINNING IT HAPPENED AT RANDOM WEEKS TO MONTHS BETWEEN THE WON'T START EARLIER PERIOD. I REPORTED IT TO THE DEALER AT FIRST OIL CHANGE ABOUT TWO MONTHS FROM PURCHASE AND THEY PUT IT ON THE COMPUTER AND STATED NOTHING WAS WRONG WITH THE VEHICLE. THEY ATTRIBUTED IT MY NOT HAVING TURNED IT OVER FULLY, OR WASN'T IN GEAR FULLY, ETC.. BECAUSE THE COMPUTER SHOWS NOTHINGS WRONG. THIS WENT ON TO NO AVAIL WITH CONSTANT COMPLAINTS TO THE DEALER. THEY WOULD PROVIDE A RENTAL KEEP IT FOR A MONTH SAY IT FAILED TO DUPLICATE AND SEND IT HOME. ONCE I PLAYED MUSICAL PART REPLACEMENT BASED ON EDUCATIONAL AND UNEDUCATIONAL GUESS WORK, I HAVE REPLACED THE KEY, BATTERY, STARTER, IGNITION MODULE AS WELL AS A WIND MODULE. DESPITE THE FACT THAT NONE OF THESE ITEM'S SHOWED DEFECTIVE. I WAS PACIFIED UNTIL MY VEHICLE REACHED 99,6?? MILES THEN TOLD WE JUST HAVE TO WAIT FOR THE PART TO GO OUT AND HOPEFULLY IT WILL REGISTER WHAT'S DEFECTIVE. WHEN IT ACTUALLY HAD BUT DIDN'T SHOW ANYTHING WRONG. THEY PAID FOR RENTALS FOR OVER A YEAR MAKING ME PICK UP MY CAR AND RETURN THE RENTAL UNTIL IT DOES IT AGAIN, AS THEY COULD ONLY AUTHORIZE RENTALS ONE MONTH AT A TIME. THIS CONTINUED FOR OVER A YEAR THEN ONCE MY CAR MADE 100,000 MILES THE DEALER STATED IT WAS OUT OF WARRANTY, IT WAS NOTHING THEY COULD DO IT COULD NOT BE FIXED. I CONTACTED CHRYSLER AND THEY ARE WORKING WITH FOWLER DODGE(DEALER) WHO STATES THEY ARE OUT OF OPTIONS. THIS VEHICLE IS CLEARLY A MANUFACTURE DEFECT AND CAN NOT BE FIXED. THE DEALER WAS AWARE IN THE VERY BEGINNING AND FAILED TO RECALL THIS DEFECTIVE VEHICLE. I'M NOW AWAITING A RESPONSE FROM CHRYSLER CASE MANAGER WHO STATES IS GOING TO GET CORPORATE INVOLVED, PLEASE HELP! PS. I'M STILL IN RENTALS AT THEIR EXPENSE. *TR

08/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/05/2014
Crash: No
Fire: No
Summary

WE BOUGHT THE CAR IN APRIL 2014. THE CAR'S HORN WILL SUDDENLY GO OFF AND NOTHING YOU DO CAN MAKE IT STOP. I TOOK THE HORN FUSES OUT TO STOP THE HORN HONKING. YOU CAN STILL HEAR CLICKING UNDER THE FUSE BOX. IT DOES IT ANYTIME IT CAN BE HOT OUTSIDE DAYTIME NIGHTTIME SITTING STILL LOCKED UP DRIVING DOWN THE ROAD. WE HAD TO GET A NEW BATTERY A MONTH AGO. I THOUGHT THAT MIGHT CURE THE HORN HONKING BUT IT DIDN'T. NOW WE ARE HAVING SAME PROBLEM OTHER PEOPLE REPORTED ABOUT IT TAKING MULTIPLE TIMES TO CRANK IT. I THINK THERE ARE SERIOUS ELECTRICAL PROBLEMS THAT DODGE NEEDS TO CORRECT. *TR

08/03/2014
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 07/31/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4GG57V49T******
Summary

I WAS SITTING AT THE APPROACH TO OUR DRIVEWAY WITH MY FOOT ON THE BRAKE, WAITING TO ENSURE MY GRANDCHILDREN HAD SAFELY CLEARED THE DRIVEWAY AREA. WITHOUT WARNING, THERE WAS A SOUND LIKE THE CAR ENGINE REVVING UP, THE CAR STARTING MOVING/LUNGING FORWARD ON ITS OWN AND ALL ATTEMPTS TO APPLY THE BRAKES TO STOP THE CAR FAILED. I QUICKLY STEERED TOWARD A TREE IN MY FRONT YARD WHERE I CHOSE TO CRASH MY CAR IN ORDER TO STOP ITS CONTINUED ACCELERATION. THE CAUSE OF THE ACCELERATION IS UNKNOWN. IF I HAD NOT CHOSEN TO HIT THE TREE, THE CAR WAS HEADED FOR MY FRONT PORCH/HOUSE WHERE MY GRANDCHILDREN HAD GONE TO CLEAR THE DRIVEWAY AREA. A CONTRACTOR WORKING ON MY NEIGHBOR'S PROPERTY CAME TO ASSIST ME AND TURNED OFF THE CAR ENGINE. THERE WAS A STRONG BURNING ODOR/CHEMICAL SMELL PERMEATING MY CAR AFTER THE CRASH. IN SPITE OF THE IMPACT, MY AIR BAG DID NOT DEPLOY. WE CALLED 911, THE INSURANCE COMPANY AND HE CAR WAS TOWED TO A COLLISION SHOP. REGISTERED A FORMAL COMPLAINT TO CHRYSLER CORPORATION THE NIGHT OF THE CRASH. *TR

07/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

HAVE HAD ALL KIND OF "SENSOR" PROBLEMS HORN BLOWS AT ALL TIMES HAVE TAKEN TO SHOP 4 TIMES ALL BRAKE SENSOR LIGHTS CAME ON BACK IN MAY ALSO BOB PFORTE DODGE IN MARIANNA, FL. 32446 CAN NOT SEEM TO BE ABLE TO FIX PUT ON ONE SENSOR TO SEE IF THAT WOULD STOP HORN FROM BLOWING DID NOT AND THEN MY CRUISE CONTROL KNOB FELL OFF FROM WHERE THEY PUT IN SENSOR TOOK BACK PUT ON ANOTHER SENSOR DID NOT FIX TOOK BACK AND THEY HAD FAILED TO REPROGRAM AFTER PUTTING ON THAT SENSOR JEFF THE SERVICE MANAGER TOLD ME WHEN I CALLED BACK ABOUT IT THAT THEY WOULD COMPENSATE IF THIS DID NOT FIX LAST WEEK HORN STARTED BLOWING AGAIN!!!! 7/22/14 TOOK BACK TODAY AND THEY ARE HAVING TO KEEP IT OVERNIGHT LADY CALLED ME ASKING IF THE KEY FOB WAS THE ONE I HAD BEEN USING I TOLD HER THAT WHEN THIS FIRST STARTED I STARTED USING MY SPARE BECAUSE I THOUGHT MAYBE THE OTHER ONE WAS GOING OUT WE HAVE TO PULL THE FUSES EVERY TIME TO KEEP THE HORN FROM SERANADING THE COMMUNITY HORN BLOWS WHILE IN THE YARD WHILE NOT RUNNING, WHILE RUNNING AND DRIVING IT MAY GO BEEP BEEP BEEP OR SOUND OFF FOR HOURS I WANT SOMETHING DONE HOPE SOMEONE WILL TELL BOB PFORTE HOW TO FIX THIS!!!!!!!!!!!!!

07/23/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

DRIVING AT 15 MPH ALL OF A SUDDEN PANEL LIGHTS TURNED OFF, SPEED AND RPM INDICATORS TURNED OFF, AIR CONDITIONER OFF, POWER WINDOWS WOULD NOT WORK. TURN SIGNALS, HEADLAMPS AND BRAKE LAMPS DID NOT WORK. ENGINE WAS STILL ON SO I PULLED TO THE SIDE AND RESTARTED THE CAR A FEW TIMES UNTIL ALL POWER WAS RESTORED. *TR

07/22/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

LIKE MOST OF THE PEOPLE POSTING, I HAVE ALSO EXPERIENCED THE SAME ISSUES. MY JOURNEY WILL OFTEN TIMES NOT START ON THE FIRST, SECOND, THIRD OR FOURTH TRY. AT TIMES IT TAKES 1 MINUTE TO START, AT OTHER TIMES IT TAKES AN HOUR OR MORE. ADDITIONALLY, I HAVE EXPERIENCED THE VERY CONCERNING RANDOM HONKING. IT HAPPENS WHEN THE CAR IS TURNED OFF, DRIVING DOWN THE ROAD OR JUST STOPPED AT A RED LIGHT. THE HONKS CAN LAST ANYWHERE FROM 1 SECOND TO MINUTES WORTH OF INTERMITTENT BEEPS. THIS IS BY FAR AND AWAY THE ABSOLUTE WORST CAR I HAVE EVER PURCHASED. *TR

07/21/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

SINCE DECEMBER WHILE DRIVING THE VEHICLE ALL OF A SUDDEN THE RADIO, BLINKERS AND FRONT/BACK AND HEAD LIGHTS TURN OFF. I LITERALLY HAVE TO PULL THE VEHICLE OVER AND TURN THE CAR OFF AND RE-START THE ENGINE TILL IT HAPPENS AGAIN AND HAVE TO DO THE SAMETHING. I TOOK IT TO THE DEALERSHIP WHERE WE JUST PURCHASED THE VEHICLE TWO WEEKS PRIOR AND THEY STATED IT WAS ONLY A FUSE. IT CONSTANTLY STILL HAPPENS WHICH IS A SERIOUS SAFETY ISSUE ESPECIALLY WITH CHILDREN IN THE VEHICLE. IT ALSO TAKES SOMETIMES 3-5 TRIES TO START THE CAR. *TR

07/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE WIN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,207. UPDATED 9/8/14*CN THE CONSUMER REQUESTED REIMBURSEMENT FOR PARTS AND LABOR. UPDATED 1/13/2015 *JS

07/15/2014
Components: SERVICE BRAKES
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

REAR BRAKES AND ROTORS NEED TO BE REPLACED AT 25,119 MILES DODGE EXTENDED THE WARRANTY FOR THE FRONT BRAKES ONLY. COST TO REPLACE REAR BRAKES AND ROTORS IS $370.00 BRAKES SHOULD NOT GO BAD AFTER 25K MILES DODGE APPEARS TO BE AWARE OF THE PROBLEM BUT REFUSES TO EXTEND THE WARRANTY FOR THE REAR BRAKES. *TR

07/14/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV7AT******
Summary

I WAS TRAVELING 70 MPH AND ENGINE JUST STOPPED RUNNING NO POWER STEERING BRAKES I WAS ABLE TO GET TO SIDE OF HIGHWAY WITHOUT ACCIDENT. CAR WOULD NOT START AGAIN UNTIL 20MINUTES LATER THEN CAR HAS RUN FINE *TR

07/14/2014
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 02/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

I AM THE SECOND OWNER OF A 2010 DODGE JOURNEY (BOUGHT IN 2011). THE ORIGINAL OWNERS TRADED IT IN AFTER NOT OWNING IT A YEAR. I WAS NOT TOLD THAT IT WAS ALREADY HAVING PROBLEMS UNTIL I MET ONE OF THE MECHANICS AT THE DODGE DEALERSHIP WHEN I BROUGHT IT IN FOR IGNITION PROBLEMS. HE TOLD ME THAT HE KNEW I WOULD BE BACK. THE IGNITION RECALL HAS BEEN COMPLETED TWICE ON MY VEHICLE. I STILL HAVE THE NOT STARTING ISSUE THAT I HAVE SEEN IN OTHER COMPLAINTS. I AM ALSO EXPERIENCING THE ELECTRICAL PROBLEMS THAT I AM READING ABOUT HERE. NO POWER TO THE DASH, WINDSHIELD WIPERS, OR WINDOWS. THIS JUST ISN'T A SAFE SITUATION. I HAVE HAD A COMPUTER MODULE REPLACED, BUT THAT DIDN'T CORRECT THE PROBLEM. THE DEALERSHIP CAN NEVER FIND THE PROBLEM. NOW I AM OUT OF WARRANTY (80,000) AND THE PROBLEM IS STILL HAPPENING AND GETTING WORSE. MY CAR HAS STOPPED WHILE GOING DOWN THE ROAD TWICE. LUCKILY I WAS ABLE TO PULL OFF AND RESTART. SOMETHING NEEDS TO BE DONE ABOUT THESE PROBLEMS. I HAVE NOT NOTIFIED DODGE DIRECTLY, BUT HAVE BEEN TO MY DODGE DEALERSHIP SEVERAL TIMES WITH THE SAME COMPLAINTS. NOTHING SEEMS TO GET FIXED. *TR

07/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

AS OTHERS HAVE POSTED, MY CAR WILL HONK RANDOMLY WITHOUT BEING TOUCHED. THIS CAN HAPPEN WHEN DRIVING, WHEN IT IS SITTING PARKED, HOT OR COLD. IT HAPPENS WHENEVER AND WHEREVER IT FEELS LIKE IT. I HAVE HAD IT CHECKED TWICE NOW AND SUPPOSEDLY UPGRADED THE ELECTRICAL SYSTEM, BUT AFTER A WEEK IT STARTED UP AGAIN. I HAVE HAD OTHER ELECTRICAL ISSUES WITH THIS VEHICLE IN THE PAST AS MY WINDSHIELD WIPERS WOULD GO CRAZY AND MY SIGNAL LIGHTS WOULD NOT WORK WHEN THIS HAPPENED. A PART WAS REPLACED THEN THAT HAD STOPPED. I AM NOW OUT OF WARRANTY AND OF COURSE IT IS ACTING POSSESSED. I AM AFRAID THAT OTHER ELECTRICAL ISSUES MAY HAPPEN AS WELL AS THIS VEHICLE IS NOT EVEN 4 YEARS OLD AND HAVING ALL THESE ISSUES. *TR

07/03/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE ATTEMPTING TO ACCELERATE FROM AN IDLE POSITION THE VEHICLE SUDDENLY STALLED. THE VEHICLE COULD NOT BE RESTARTED UNTIL APPROXIMATELY TWO HOURS LATER. THE CONTACT INDICATED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. UPDATED 8/19/14*CN THE CONSUMER STATED THE IGNITION SNAPPED OUT OF POSITION WHEN THE VEHICLE WAS RUNNING, AND THE VEHICLE WOULD NOT RE-START. THE ELECTRICAL SYSTEM WAS CHECKED FOUR TIMES. UPDATED 09/16/14

07/03/2014
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

I PURCHASED A NEW DODGE JOURNEY IN APRIL 2010. I HAVE HAD THE ROTORS REPLACED IN MAY 2010, APRIL 2011, JUNE 2012, JULY 2013, AND THE ROTORS NEED REPLACE ONCE AGAIN. THIS IS FIVE TIMES IN FOUR YEARS! THE CAR HAS ABOUT 43,000. I PAID LAST APRIL 2014 TO HAVE THE REAR BRAKES REPLACED AND THE BACK ROTORS RE-SURFACED. PLUS I REPLACED THE TIRES WHICH WERE $1200.00. THE WORST PROBLEM THAT I AM HAVING IS THE TOTAL LOSS OF ELECTRONICS WHEN WE HIT A BUMP. THE LIGHTS, HEAT/AIR, ALL ELECTRONICS GO OUT. MY FEAR IS THAT WHEN THIS HAPPENS THE AIR BAGS DON'T WORK EITHER. THERE IS SOMETHING WRONG WITH HOW THE KEY FOB FITS INTO THE DASH BOARD. I'M NOT ABLE TO TRADE VEHICLES AT THIS POINT. I FEEL LIKE THIS CAR IS GOING TO MAKE ME GO BANKRUPT. I FEAR THAT THE BRAKES/ROTORS WILL FAIL OR THE ELECTRONIC ISSUE WILL CAUSE ME TO WRECK WITH MY LITTLE GIRL IN THE CAR. WHAT CAN I DO? *TR

07/02/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THERE ARE TIMES WHEN THE IGNITION WOULD JUST CLICK, WHEN ATTEMPTING TO START THE CAR. I HAVE TO REMOVE THE KEY MULTIPLE TIMES AND TRY TO START IT, TILL IT STARTS. I WOULD BE DRIVING AND ALL THE ELECTRICAL COMPONENTS IN THE VEHICLE WOULD JUST GO DEAD. (ALL ELECTRONICS IN DASH BOARD, AIR CONDITIONING, RADIO). I WOULD HAVE TO PULL OVER, TURN THE IGNITION OFF AND RESTART THE CAR. I AM STILL EXPERIENCING THIS PROBLEM. I REPLACED THE KEY, THINKING IT WAS THE PROBLEM AND I CONTINUE TO HAVE THIS PROBLEM. I HAVE HAD TO REPLACE THE TIRES ON THIS CAR/TRUCK 4 TIMES AT AN AVERAGE OF 30 THOUSAND MILES. I HAD THE ROTATION AND BALANCES AS RECOMMENDED. THE TIRES WORE UNEVEN TO THE POINT WHERE THE WIRES WERE EXPOSED ON THE INSIDE OF THE WHEELS. BASED ON THE DEALERS I HAVE NOT NEEDED A FRONT END ALIGNMENT. I HAVE ALSO HAD THE BRAKES REPLACED ON THIS VEHICLE THREE TIMES IN THE FRONT AND TWICE IN THE REAR. THE VEHICLE HAS 115, 000 MILES AND I HAVE NEVER HAD TO REPLACE PART ON A CAR LIKE I HAVE HAD TO DO WITH THIS ONE. *TR

07/02/2014
Components: AIR BAGS
Incident Date: 05/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING VARIOUS SPEEDS, THE FRONT END OF THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES AND WAS HOSPITALIZED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, BUT DIAGNOSTIC TESTING WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000.

07/01/2014
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 05/01/2011
Crash: No
Fire: No
Summary

I DO NOT FOR THE LIFE OF ME UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ISSUED FOR THE 2010 DODGE JOURNEY FOR THE BRAKE, TIRE, AND ROTOR ISSUE! I HAVE HAD TO REPLACE THE TIRES WHICH WERE AN ARM AND A LEG BECAUSE THEY ARE NOT A COMMON TIRE/SIZE , THEY WANTED ME TO SWITCH TO A DIFFERENT TIRE SIZE WHICH THEN WOULD AFFECT THE SPEEDOMETER.. NO WAY.. I HAVE HAD TO PUT 3 SETS OF ROTORS ON THE CAR AND 2 SETS OF BRAKES, AND GOING ON 2ND SET OF TIRES.. YOU CAN'T TELL ME THERE ISN'T AN ISSUE.. IF I COULD GET RID OF THE LEMON I WOULD BUT FINANCIALLY I AM NOT IN A POSITION TO. I HAVE A FRIEND WITH AN IDENTICAL CAR/COLOR AND WE HAVE THE SAME STORY.. RIDICULOUS! PLEASE HELP THE OWNERS OF THIS LEMON! *TR

06/30/2014
Components: SERVICE BRAKES
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

I WAS TRAVELING APPROX. 65 MPH AND WHEN I APPLIED THE BRAKES THE STEERING WHEEL STARTED SHAKING SO BAD I NEARLY LOST CONTROL OF THE VEHICLE. DEALER TELLS ME IT IS CAUSED BY WORN BRAKES AND ROTORS. THE BRAKES WERE CHANGED AT 8600 MILES, AND THE CURRENT BRAKES HAVE APPROX. 18000 MILES.THE THE DEALER TELLS ME THEY WILL DO NOTHING TO CORRECT THIS PROBLEM UNLESS I PAY FULL PRICE FOR EQUIPMENT PLUS LABOR. WIT THE LOW MILEAGE ON THIS SET OF BRAKES I FEEL DEALER OR DODGE SHOULD AT LEAST FURNISH THE NEW BRAKES AND ROTORS. *TR

06/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

AFTER HAVING THE VEHICLE FOR LESS THAN A YEAR IT BEGAN TO NOT START AT TIMES. EVERYTHING COMES ON IN THE CAR, WHEN KEY TURNED IT MAKES A CLICKING SOUND BUT DOES NOT START. IT WILL NOT START USING THE KEYLESS START OR BY JUMP STARTING IT. CAR WAS TAKEN INTO DEALER AND A RECALL WAS FOUND ON THE IGNITION WHICH WAS CORRECTED. HOWEVER THE VEHICLE STILL DOES THIS INTERMITTENTLY AND HAS FOR THE LAST 3 YEARS. IT CAN GO MONTHS WITHOUT DOING IT. HOWEVER HAS RECENTLY BEEN DOING THIS DAILY. IT IS VERY FRUSTRATING AND CAN SOMETIMES VARY BETWEEN MINUTES AND HOURS OF STARTING. ONCE IT STARTS THERE ARE NOT ANY ADDITIONAL ELECTRICAL PROBLEMS. THIS MAKES THE CAR VERY UNRELIABLE AND UNSAFE AS IT COULD OCCUR IN A SITUATION OF NEEDING TO LEAVE AN AREA QUICKLY OR IN AN EMERGENCY SITUATION. I AM A SINGLE MOM AND HAVE ONLY ONE VEHICLE. IF CALLED INTO WORK WHILE "ON CALL" STATUS I HAVE ONLY 30 MINUTES TO ARRIVE. WHICH IS A FRUSTRATING AND A WORRY SOME SITUATION WHEN THE CAR WILL NOT START IMMEDIATELY. I CANNOT BE WITHOUT MY CAR WHILE THE DEALER TRIES SEVERAL THINGS TO FIX IT NOR CAN I AFFORD TO TRY VARIOUS PROBLEM FIXES WHEN OBVIOUSLY WITH THE NUMEROUS COMPLAINTS THERE IS AN INTERNAL PROBLEM WHICH SHOULD CONSTITUTE A RECALL. I AM STILL PAYING ON THIS VEHICLE AND OWE OVER $12,000.00 WHICH CREATES ADDITIONAL FRUSTRATION AS THE VEHICLE IS UNRELIABLE AND CREATING UNSAFE SITUATIONS. *TR

06/27/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

WHILE SITTING IN TRAFFIC MY CAR CUT OFF AND WOULDN'T START UP AGAIN I JUST RECENTLY TOOK MY CAR TO PEP BOYS AUTO AND THE DIAGNOSTIC TEST PROVE THAT THE IGNITION SWITCH IS STUCK IN PARK WHICH CAUSED THE STARTER TO GO OUT AS WELL. *TR

06/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2014
Crash: No
Fire: No
Summary

THE IGNITION SWITCH IN THE CAR GETS "LOOSE" OVER TIME. THIS CAUSES THE KEY TO MOVE TO A DIFFERENT POSTION, WHEN THIS HAPPENS ALL ELECTRICAL GOES OUT OR GOES ON/OFF IN RAPID SUCCESSION. I CAN JIGGLE THE KEY AND CAN GET THE ELECTRICAL TO WORK AGAIN. AT BEST, THIS IS VERY DISTRACTING AND I TAKE MY EYES OFF THE ROAD. AT WORST I HAVE LOST ELECTRICAL COMPONENTS SUCH AS THE CRUISE CONTROL WHILE DRIVING THE DEALER HAS REPLACED THE PART 2 TIMES. NOTE - NANCY NELMS IS THE OWNER OF RECORD AND THIS COMPLAINT IS ON FILE WITH CHRYSLER. *TR

06/23/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 78,103.

06/23/2014
Components: SERVICE BRAKES
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5V0AT1******
Summary

BRAKES & ROTORS REPLACED AT UNDER 30.000 MILES. NOW FAILING AGAIN. *TR

06/20/2014
Components: ENGINE
Incident Date: 10/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING WITHOUT WARNING THE VEHICLE WOULD STALL. WHILE STARTING THE VEHICLE IT WOULD SHUT OFF WHEN THE GEAR SHIFTED INTO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE; HOWEVER, THE SPARK PLUGS WERE REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 53,000.

06/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

2010 DODGE JOURNEY SXT AWD COMPLETELY SHUT OFF WHILE DRIVING 55 MPH. PULLED TO THE SIDE OF THE ROAD AND WOULD NOT START BACK UP FOR A FEW MINUTES, DASH, LIGHTS, ETC. WOULD TURN ON BUT CAR WOULD NOT START. FINALLY STARTED AND DROVE TO WORK. VEHICLE ALSO WILL NOT START 80% OF THE TIME YOU TURN THE KEY. SOMETIMES LIGHT AND DASH WILL COME ON BUT CAR WILL NOT TURN OVER FOR A FEW MINUTES, OTHER TIMES IT STARTS ON FIRST TURN. ONLINE RESEARCH SHOWS VERY COMMON ISSUES WITH THIS VEHICLE. *TR

06/17/2014
Components: TIRES
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV4AT******
Summary

TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND THE REAR DRIVER SIDE TIRE BLEW. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE OCCURRED AS A RESULT OF A CRACKED TIRE PRESSURE SENSOR AND HE ADVISED THE CONTACT THAT ALL FOUR SENSORS NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 49,000. UPDATED 09/02/14*LJ THE CONSUMER STATED THAT THE SENSORS MOUNTED ON THE VEHICLE ON THE VALVE STEMS ARE CRACKING CAUSING THE BLOW OUT. UPDATED 09/16/2014 *JS

06/16/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

FOR THE PAST SEVERAL MONTHS THE CAR WILL SIMPLY TURN OFF WHILE WE ARE DRIVING IT. SO FAR WE'VE BEEN ABLE TO GET THE CAR OVER TO THE SIDE OF THE ROAD TO RE-START IT. I NOTICED THERE IS A RECALL REGARDING THIS PROBLEM, BUT IT SEEMS OUR VEHICLE ISN'T INCLUDED IN THE RECALL. I'VE TAKEN IT TO TWO DEALERSHIPS, BUT THEY CANNOT LOCATE THE SOURCE OF THE TROUBLE. I'VE CONTACTED DODGE DIRECTLY AND HAVE BEEN TOLD, AGAIN, THAT OUR VEHICLE ISN'T INCLUDED IN THE RECALL, AND THAT WE CAN'T EXPECT THE DEALERSHIP TO REPAIR A PROBLEM THAT THEY CAN'T FIND THE SOURCE OF. BUT THIS PROBLEM ISN'T NEW AND HAS BEEN IDENTIFIED IN THE PAST - WHY DON'T THEY KNOW THE SOURCE OF THE PROBLEM? THIS IS OUR FAMILY VEHICLE AND WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR - ESPECIALLY CONSIDERING THE LATEST NEWS COVERAGE OF A SIMILAR PROBLEM IN ANOTHER BRAND OF AUTOMOBILE. *TR

06/15/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVA11******
Summary

THE CAR TURNED ITSELF OFF WHILE IN TRAFFIC ON CARY PARKWAY. TRIED TO RESTART THE CAR BY REINSERTING FOB. IT TOOK 10 MINUTES OF REMOVING AND REINSERTING FOB IN IGNITION BEFORE CAR STARTED. IN THE MEANTIME, CARS BEHIND ME ALMOST RAN INTO ME. *JS

06/12/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/03/2014
Crash: No
Fire: No
Summary

STOPPED AT STORE FOR A FEW MINUTES TO PICK SOME THINGS UP. UPON GETTING BACK IN THE CAR, IT WOULD NOT CRANK NOR START. AFTER A FEW MINUTES, IT STARTED UP LIKE NOTHING HAD HAPPENED. ISSUE HAS OCCURRED AGAIN ABOUT A WEEK AND A HALF AFTER THE FIRST OCCURRENCE. THIS IS A WALK-HOME CONDITION THAT NEEDS TO BE ADDRESSED. ISSUE IS SIMILAR TO NUMEROUS OTHER COMPLAINTS FILED WITH NHTSA, AS WELL AS POSTED ONLINE. *TR

05/17/2014
Components: POWER TRAIN
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I PURCHASED MY 2010 DODGE JOURNEY IN 2011 EVER SINCE OF PURCHASING THIS VEHICLE. I HAVE HAD NOTHING BUT PROBLEMS WHEN I TAKE IT TO THE SERVICE DEPT AT THE.DOTHAN DODGE DEALER IN DOTHAN ALL NOTHING SEEMS TO BE UNDER WARRANTY I HAVE HAD OTHER MECHANICS LOOK AT MY VEHICLE AND HAVE SPECIFIED CERTAIN PROBLEMS I WILL NEVER RECOMMEND A DODGE TO ANYONE. *JS

05/15/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1D4GP24R74B******
Summary

WHEN DRIVING VEHICLE, THE POWER IN THE CAR GOES OUT. THIS INCLUDES LIGHTS, TURN SIGNALS, AC OR HEAT, RADIO, EMERGENCY SIGNALS,ETC. IN ORDER TO RECTIFY THIS, I MUST PULL OVER, TURN THE ENGINE OFF, AND RE-START THE CAR. THIS HAPPENS INTERMITTENTLY BUT AS OF LATE, IT IS HAPPENING VERY FREQUENTLY. A STAR CASE HAS BEEN OPENED WITH CHRYSLER. THE CAR HAS BEEN DIAGNOSED TWICE BY A CHRYSLER DEALER (AUG 2013 AND MAY 2014). THE PROBLEM COULD NOT BE DIAGNOSED AND HAVE BEEN TOLD THAT "IT IS WORKING AS DESIGNED". *TR

05/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

DODGE JOURNEY 2010 - OUT OF THE BLUE BEGINS HONKING -CAN HONK JUST ONCE OR A SERIES OF STUTTER HONKS FOLLOWED BY A LONG BLAST, THEN BEEPS OR SERIES OF BEEPS. IT IS NOT THE ALARM, IT HAPPENS WHEN CAR IS IN PARK WITH NO ONE AND NOTHING IN THE CAR OR AS YOU ARE DRIVING DOWN THE STREET, WITH HANDS ON THE RIM OF THE STEERING WHEEL. FELLOW DRIVERS ARE NOT AMUSED AND USE MIDDLE FINGERS SALUTE. UNLOCKING THE CAR DOES NOTHING, TURNING ON THE IGNITION DOES NOT STOP THE HONKING, REMOTE STARTING DOES NOT STOP THE HONKING, STARTING AND PUTTING IN GEAR DOESN'T STOP THE HORN WHEN IT IS HONKING, USING THE PANIC BUTTON AND THEN RESETTING IT DOES NOT STOP THE HONKING BUT, ONE CAN NOT MAKE IT HAPPEN, THERE IS NO SPECIFIC TRIGGER TO REPLICATE THE DIFFICULTY. HAPPENS IN FULL SUN, WARM BUT PARKED IN SHADE, WARM BUT DRIVING DOWN THE STREET, BRAKING HAS NO EFFECT, HAPPENS AT NIGHT COOL, AT NIGHT RAINY, AT NIGHT HUMID IN PARK IGNITION OFF, IGNITION ON (STILL PARKED) AND IGNITION ON, IN GEAR AND MOVING. DID I MENTION 60 DAYS OUT OF WARRANTY. *TR

05/13/2014
Components: SERVICE BRAKES
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

DATE 05/13/2014 MESSAGE: DEAR SIR THIS COMPLAINT IS IN REGARDS TO THE 2010 DODGE JOURNEY, CHRYSLER'S AND THE NHTSA TOTAL DISREGARD FOR THE SAFETY OF ITS OWNERS AND THE PUBLIC AT LARGE.THE BRAKES CONTINUE TO WARP DUE TO A ENGINEERING ISSUE WHICH IS BEING IGNORED BY THE NHTSA AND CHRYSLER.HELP US BEFORE SOMEONE DIES, FOR YOUR INFORMATION [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/10/2014
Components: SERVICE BRAKES
Incident Date: 05/10/2014
Crash: No
Fire: No
Summary

I AM A MECHANIC AND MY MOTHER OWNS A 2010 DODGE JOURNEY IT HAS 60000 ON THE ODOMETER AND I HAVE REPLACED THE ROTORS/PADS 3 TIMES WITH NAPA PREMIUM GRADE NOT THE JUNK FACTORY MY SELF. THE FRONT ONCE AND THE BACK ALL 3 TIMES. THE STEALERSHIP HAS DONE THEM 2 TIMES ON ALL FOUR CORNERS. NO RECALL THE DEALERSHIP SAID EVERYONE THEY SOLD HAS COME IN WITH THE SAME ISSUE (MOSTLY THE REAR MULTIPLE TIMES). NOT EVEN A SERVICE BULLETIN... HOW IS THIS POSSIBLE? HOW MAY TIMES IS THIS GOING TO HAPPEN? CONSUMER PROTECTION NEEDS TO GET ON THIS AND FILE A CLASS ACTION LAWSUIT. ALSO SAME ISSUE TRYING TO FIND TIRES FOR THIS CAR WAS A REAL PROBLEM. SHE PAID THE SAME AMOUNT FOR THE TIRES AS I DID FOR 33" M/TS FOR MY EXPEDITION. *TR

05/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

WHILE DRIVING THE CAR AT RELATIVELY SLOW SPEED, THE INSTRUMENT PANEL SEEMED TO "RESET" AND ALL THE GAUGES TEMPORARILY WENT OFF AND CAME BACK ON. IT HASN'T DONE IT AGAIN, BUT AFTER REVIEWING OTHER COMPLAINTS, IT APPEARS THIS IS HAPPENING MORE OFTEN AS THESE MODEL YEARS BEGIN TO AGE. *TR

05/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2014
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED, THE WINDSHIELD WIPERS AND DOOR LOCKS ACTIVATED INDEPENDENTLY. THE CONTACT STATED THAT THERE WAS A LEAK BY THE FRONT DRIVER'S SIDE TIRE AND SUDDENLY, THE VEHICLE BURST INTO FLAMES. A POLICE REPORT WAS FILED AND THERE WERE NO INJURES REPORTED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE. UPDATED 7/16/14*CN

05/07/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/26/2014
Crash: No
Fire: No
Summary

GOT BACK INTO CAR AT A CONVENIENT MART. STARTED IT AND THE ENGINE REVVED UP. EVERYTHING SHUT DOWN AND THEN THE ALARM STARTED GOING OFF. COULD NOT START THE CAR OR STOP THE ALARM. TOWED TO DEALER AND DEALER CANT GET IT TO COMMUNICATE WITH SCANNER. THEY CANT FIND WHAT IS WRONG. I HAVE FOUND SEVERAL COMPLAINTS ON THE ELECTRICAL SYSTEM AND DON'T UNDERSTAND WHY NO RECALLS BEFORE SOMEONE GETS HURT ! *TR

05/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH ISSUES. *SMD THE CONSUMER STATED ON 3 OCCASIONS, WITHIN THE LAST 3 YEARS, THE IGNITION TURNED OFF AND ALL THE ELECTRICAL FUNCTIONS STOPPED FUNCTIONING, EVEN THOUGH THE ENGINE CONTINUED. HE WENT TO THE DEALER THE NEXT DAY, AFTER THE FIRST OCCURRENCE, BUT THE PROBLEM COULD NOT BE DUPLICATED. THE CONSUMER WAS INFORMED, NOT PUT ADDITIONAL KEYS ON HIS KEY RING.*JB

05/01/2014
Components: SUSPENSION,ENGINE
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOBBLED AND VIBRATED VIOLENTLY. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 97,000.

04/07/2014
Components: ENGINE
Incident Date: 11/21/2013
Crash: No
Fire: No
Summary

ENGINE DIED AND CAR LOST ALL POWER INCLUDING STEERING, BRAKES. *TR

04/07/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEED. THE VEHICLE SHUT OFF. FIRST TIME THOUGHT IT WAS A FLUKE. BUT HAS SINCE GOTTEN PROGRESSIVELY WORSE. TO THE POINT WHERE IT GETTING TO BE UNPREDICTABLE AND UNSAFE TO ALL IN THE VEHICLE OR ON THE ROAD. SEEN OTHER STYLES OF THIS SAME VEHICLE HAVE RECALLS FOR SAME TYPE OF ISSUES. CALLED CHRYSLER CORP FOR VARIATION. FOUND OUT MY VEHICLE WAS MADE IN TIME FRAME OF OTHERS IN THAT PERIOD. BUT IS NOT INCLUDED. BELIEVE THIS NEEDS TO BE LOOKED INTO MORE. BEFORE SOMETHING TERRIBLE HAPPENS TO MY FAMILY OR I. *TR

04/04/2014
Components: ENGINE
Incident Date: 04/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE COASTED TO THE SIDE OF THE ROAD WHERE SHE RESTARTED THE VEHICLE AND IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. UPDATED 6/17/14*CN UPDATED 8/17/17*CN

03/27/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR BECAME LOCKED CLOSED AND THE CONTACT HAD TO EXIT THE VEHICLE USING THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR LATCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 62,000.

03/26/2014
Components: ENGINE
Incident Date: 03/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT COOLANT WAS LEAKING FROM WHAT APPEARED TO BE A FRACTURE IN THE MIDDLE OF THE RESERVOIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 48,000. UPDATED 5/27/14*CN UPDATED 05/30/2014 *JS

03/26/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THE CAR ALARM WILL GO OFF SPORADICALLY, NOT HONKING CONSISTENTLY. IT HAS GONE OFF WHILE DRIVING THE CAR AS WELL! THE KEY FOB WON'T TURN IT OFF SO I WOULD GO PULL OUT THE HORN FUSES UNDER THE HOOD. THE ALARM WILL STILL GO OFF WITHOUT THE HORN FUSES. IT IS OBVIOUS BECAUSE THE LIGHTS WILL FLICKER, AS IF THE ALARM IS GOING OFF, AND A CLICKING NOISE OF THE ALARM BEING ACTIVATED IS HEARD. DON'T KNOW WHAT TO DO AND IT IS ANNOYING HAVING TO DRIVE AROUND WITHOUT MY HORN WORKING! WHEN THE ALARM GOES OFF, WE ARE NOT ACCIDENTALLY PRESSING THE KEY FOB BUTTONS. AGAIN, WHEN THE HORN HONKS DURING ALARM ACTIVATION, IT IS A SPORADIC HONKING LIKES THE CAR IS POSSESSED, RATHER THAN A CONSISTENT HONK. PLEASE HELP! *TR

03/25/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

I BOUGHT THIS VEHICLE IN 2010. I HAVE NOW HAD 5 TIMES WHERE THE VEHICLE WILL NOT START. I WILL BE RUNNING ERRANDS AND THEN GET IN THE VEHICLE TO START IT AND ALL IT DOES IS CLICK. I'VE TRIED TO JUMP IT BUT IT WILL NOT WORK. IF YOU WAIT 3-4 HOURS IT MOST LIKELY WILL START. DURING SEVERAL OF THESE TIMES, I'VE HAD MY KIDS WITH ME. THE CAR NEEDED TO BE TOWED AND BY THE TIME THE SERVICE MEN WILL START IT, IT STARTS RIGHT UP. THEY DID SWITCH OUT MY KEYS A FEW TIMES, BUT IT JUST HAPPENED AGAIN THIS WEEKEND. I WAS STRANDED IN A DIFFERENT CITY WITH NO RIDE. THE DEALERSHIP / SERVICE REPAIR MAN HAS NO IDEA WHAT THE CAUSE IS. YOU DON'T KNOW WHEN THIS IS GONG TO HAPPEN. THIS VEHICLE IS NOT RELIABLE AND IT IS UNSAFE. IF YOU LOOK ONLINE AND SEARCH THIS PROBLEM WITH THIS VEHICLE YOU WILL FIND 100'S OF COMPLAINTS. *TR

03/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, WHICH WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

03/14/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

I AM CURRENTLY THE OWNER 2010 DODGE JOURNEY AWD. I HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS NUMEROUS TIMES; NOISE FROM DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION,CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE KEY FOB OUT, TURN IT AROUND, AND INSERT IT AGAIN. IT SHUT OFF ON ME AS I WAS DRIVING 65MPH ON A MAIN HIGHWAY.. ALMOST CAUSING A CRASH. RAN A DIAGNOSTIC AND IT CAME BACK THAT MY MODULE WAS BAD, I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. A RECALL NEEDS TO BE DONE ON THIS PART AS WELL WITH ALL OF THE 2010 DODGE JOURNEY'S NOT JUST THE ONES FROM A CERTAIN PLANT. ONCE I TURN OFF THE CAR, YOU CAN HEAR THE COMPUTER SHUTTING ITSELF DOWN AND MAKING ALL KINDS OF NOISE, THEN IT APPEARS TO REBOOT, THE RADIO WILL TURN ON AND STAYS ON FOR FIVE MIN. THE AUTOMATIC STARTER STARTS ON IT'S OWN ONCE YOU SHAKE THE KEY FOB.. NO NEED TO PRESS THE BUTTON ANYMORE?! KUHMO TIRES ON THIS VEHICLE HAVE BEEN REPLACED TWICE IN ONE YEAR. *TR

03/12/2014
Components: SERVICE BRAKES
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

WHILE DRIVING I WAS APPROACHING A STOP SIGN AND DEPRESSED THE BRAKE PEDAL TO STOP. I KEPT PRESSING TO STOP BUT THE PEDAL WENT ALL THE WAY TO THE FLOOR AND I COULD NOT STOP. I HAD TO ROLL THROUGH THE STOP AND MAKE A HARD RIGHT TURN. IF THERE WAS TRAFFIC I PROBABLY WOULD HAVE HAD AN ACCIDENT. THIS IS THE SECOND TIME THIS VEHICLE HAD BREAKING ISSUES AFTER THE FIRST EVENT WHICH WAS APRX 15000 ILES AGO THE DEALER SAID THE PROBLEM WAS THE MASTER CYLINDER WHICH THEY REPLACED.ACTION SHOULD BE TAKEN AGAINST CHRYSLER BEFORE SOMEONE GETS HURT OR KILLED. *TR

03/07/2014
Components: ENGINE
Incident Date: 07/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I KEEP HAVING TO TAKE MY CAR INTO THE SHOP TO GET IT LOOKED AT. I GO TO START IT AND IT EITHER GETS STUCK TURNING THE ENGINE AND THEN WILL START FINE OR IT WILL JUST CLICK AND NOT START AT ALL. THE PROBLEM ONLY HAPPENED A FEW TIMES BEFORE BUT NOW IT'S STARTING TO HAPPEN 1 OUT OF 5 TIMES. I HAVE HAD THE WIN MODULE REPLACED AND THE PROBLEM STILL EXIST. *TR

03/06/2014
Components: TIRES,WHEELS
Incident Date: 03/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV4AT******
Summary

I AM CURRENTLY THE CO-OWNER ALONG WITH MY WIFE OF 2010 DODGE JOURNEY AWD . WE LIVE IN NORTHWESTERN ERIE COUNTY, PENNSYLVANIA. THIS AREA TRADITIONALLY RECEIVES 86 PLUS INCHES OF SNOW, AND SNOW COVERED ICY ROADS ARE THE NORM DURING THE SNOW SEASON. ON 5 MARCH 2014, MY WIFE NOTICED THAT THE LOW TIRE PRESSURE DASHBOARD WARNING LIGHT WAS ACTIVATED. I ATTRIBUTED THE SIGNAL TO THE LOW AIR TEMPERATURE WHICH WAS BELOW 0 DEGREE F. ON 6 MARCH 2014 AFTER I DROVE THE CAR IN 20+ DEGREES F. THE WARNING LIGHT REMAINED ACTIVATED. I TOOK THE VEHICLE TO MY LOCAL TIRE SHOP TO HAVE THE TIRE PRESSURE CHECKED BY THE PROFESSIONAL. THE OWNER/TECHNICIAN CHECKED THE AIR PRESSURE IN ALL TIRES. WHILE CHECKING TIRE PRESSURE, ONE RETAINING NUT (LOCATED ON THE OUTSIDE TIRE RIM) WHICH HOLDS THE TIRE SENSOR MONITOR (LOCATED INSIDE THE TIRE) SPLIT, AND ONE HALF OF THE NUT FELL ONTO THE FLOOR. UPON FURTHER INSPECTION THE REMAINING RETAINING NUTS WERE FOUND TO BE CORRODED, BUT NOT CRACKED. THE TECHNICIAN/OWNER EXPLAINED TO ME WHAT THE PROBLEM WAS, AND WHAT THE RESULTS COULD BE IF THE SENSOR MONITOR WAS NOT IMMEDIATELY REPLACE. HE ALSO GAVE ME EXAMPLES OF OTHER CUSTOMERS TO WHOM THE SAME THING HAD HAPPENED. THE BIGGEST DANGER ACCORDING TO HIM WAS A SUDDEN LOSS OF TIRE AIR PRESSURE WHICH COULD CAUSE AN ACCIDENT. HE STATED HE FINDS THE RETAINING NUT PROBLEM ONLY ON CHRYSLER/FIAT VEHICLES. I IMMEDIATELY TOOK THE VEHICLE TO THE DEALERSHIP WHERE AT MY EXPENSE THE TIRE PRESSURE SENSOR MONITOR WAS REPLACED. THE DEALERSHIP ALSO STATED THAT THEY COULD NOT UNDER FEDERAL LAW REPLACE THE SENSOR MONITOR WITH A STANDARD TIRE VALVE. I FEEL THAT THESE MONITORS NEED TO BE CONSIDER FOR A SAFETY RECALL. PLEASE ADVISE ME AND OTHER OWNERS (ESPECIALLY THOSE WHO RESIDE IN COLD, SNOWY CLIMATES) OF CHRYSLER/FIAT PRODUCTS AS TO REMEDIES TO THIS POTENTIALLY SERIOUS SAFETY CONCERN AND FINANCIAL BURDEN. *TR

02/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

THE VEHICLE WOULD NOT START AFTER SITTING FOR A FEW HOURS. WE HAD DRIVEN THE VEHICLE ALL DAY. WE HAVE HAD THIS ISSUE BEFORE BUT WHEN USING THE BACKUP KEY. THOUGHT MAYBE THIS WAS THE ISSUE IT WAS NOT. I USED THE KEYS MY WIFE USES EVERY DAY. THIS IS BECOMING A BIG ISSUE NOW. WHEN IT WAS INTERMITTENT AND WOULD START IT WAS OK BUT IT IS BECOMING MORE FREQUENT. WE LIVE IN A RURAL AREA AND MY WIFE DRIVES 40 MINUTES TO WORK EVERY DAY. IF THIS ISSUE HAPPENS WHEN SHE IS AT WORK THERE WILL BE NOTHING WE CAN DO ABOUT IT. I AM PAYING ALOT OF MONEY FOR THIS VEHICLE AND NEED CHRYSLER TO FIGURE OUT WHAT THIS PROBLEM IS AND ISSUE A RECALL AS I CAN SEE THAT I AM NOT THE ONLY ONE WITH THIS ISSUE. IT IS GONNA END UP COSTING ME ALOT OF MONEY I DON'T HAVE. I WILL BE HONEST IF THEY CANT FIX THE ISSUE I WILL NOT BE ABLE TO PAY FOR TOWING AND WILL NOT BE ABLE TO MAKE THE PAYMENTS IF THIS ISSUE IS NOT RESOLVED AND I HAVE TO PAY TO HAVE IT LOOKED AT. I HAVE AN EXTENDED WARRANTY ON THE VEHICLE WHICH IS UP IN 3000 MILES. AT 200 MILES BACK AND FORTH TO WORK AND RUNNING 2 TEENAGE KIDS AROUND THAT WILL NOT BE LONG, CHRYSLER NEEDS TO FIGURE OUT THIS ISSUE NOW BEFORE SOMEONE GETS KILLED. WHERE MY WIFE WORKS IS NOT THE BEST PART OF TOWN AND IT IS ALL EXPRESSWAY DRIVING AT HIGH SPEEDS. IF THIS ISSUE TURNS INTO THE STALLING ON THE HIGHWAY SHE COULD EASILY BE KILLED IN RUSH HOUR DRIVING. I AM NOT THE ONLY ONE WITH THIS PROBLEM. FYI HAD THE BRAKES DONE TOO. FUNNY SINCE IT IS ALL HIGHWAY DRIVING. *TR

02/10/2014
Components: SERVICE BRAKES
Incident Date: 02/23/2011
Crash: No
Fire: No
Summary

HAD JUST PURCHASED THE CAR. WHILE DRIVING CAR A WEEK LATER, I HIT THE BRAKES TO SLOW DOWN FOR A TRAFFIC LIGHT. STEERING WHEEL STARTED SHAKING. HAD TO LET OFF THE BRAKES TO KEEP CONTROL OF CAR. REAPPLIED BRAKES AND GOT STOPPED. PULLED OVER TO CHECK WHEELS. EVERYTHING WAS GOOD. TOOK TO MECHANIC AND SAID I NEEDED ROTORS AND PAD. HAD THEM REPLACED. WITHIN 7000 MILES, SAME PROBLEM. HAS CONSTANTLY BEEN A PROBLEM. HAVING TO GET NEW PADS AND ROTOR ABOUT EVERY 7000-10000 MILES. THIS IS NOT RIGHT. SOMETHING NEEDS TO BE DONE AND HEAVEN FORBID YOU ARE CLOSE TO WARRANTY. I THINK DODGE TRAINS THEIR TECHNICIANS TO COVER UP PROBLEMS TO MAKE IT TO WARRANTY SO THEY DON'T HAVE TO PAY FOR IT. *TR

02/03/2014
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH9FV3AT******
Summary

PURCHASED VEHICLE NEW FROM DEALER. THE AIRBAG LIGHT STAYS ON WHEN OUTSIDE TEMP GETS BELOW 40 DEGREES. AFTER OWNING THE JOURNEY FOR A YEAR, WE HAVE HAD TO REPLACE TIRES, BRAKES, AND ROTORS AFTER ONLY 10,000 MILES; REPLACE A FAULTY BATTERY AND COMPLAINED TO DEALER ABOUT THE AIR NOISE AT DRIVER DOOR, WINDOWS ROLLING DOWN AND DOORS UNLOCKING BY THEMSELVES, HARD SHIFTING IN AUTOMATIC TRANSMISSION ALL WITHIN THE ODOMETER READING 15,000 MILES. *TR

01/28/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO START. THE ENGINE ALSO VIBRATED AT INITIAL START-UP AND THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPLACED THE ENGINE KEY HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 75,000.

01/28/2014
Components: EXTERIOR LIGHTING,VISIBILITY
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY WHENEVER THE VEHICLE WAS IN OPERATION. THE CONTACT DISABLED THE FUSE IN ORDER FOR THE WIPERS TO BECOME INOPERATIVE. IN ADDITION, BOTH TURN SIGNALS AND HIGH BEAM HEADLIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,528. UPDATED 01/11/2017*CT *TR

01/28/2014
Components: VISIBILITY
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE PASSENGER'S SIDE HEATER WAS BLOWING OUT COLD AIR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND THE HEATER COIL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

01/16/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,VISIBILITY/WIPER
Incident Date: 05/17/2013
Crash: No
Fire: No
Summary

I HAVE ALSO BEEN DEALING WITH THIS SAME ISSUE FOR THE PAST 6-8 MONTHS AND BASED ON OTHER COMPLAINTS I HAVE READ I AM NOT THE ONLY ONE.. THE ELECTRICAL RANDOMLY GOES OUT WHILE DRIVING. SOMETIMES IT WILL COME BACK ON ITS OWN BUT MOST OF THE TIME I HAVE TO PULL OVER TO TURN CAR OFF AND RESTART. WINDOWS, BLINKERS, AC, RADIO, WIPERS, HAZARDS, AND EXTERIOR BRAKE LIGHTS, ETC GO OUT. (I DO NOT LOSE CONTROL OF DRIVING BUT FEAR THAT IS WHAT IS NEXT, BASED ON OTHER PEOPLE'S COMPLAINTS OF SIMILAR ISSUES). THE DEALERSHIP CANT FIND THE PROBLEM, COULDN'T REPLICATE ISSUE (HAD TURNED OFF CAR DESPITE MY TELLING THEM IT WORKS AFTER RESTARTED), AND TOLD ME TO BRING IT BACK NEXT TIME HAPPENS SO THEY CAN SEE (AS IF THEY DIDN'T BELIEVE ME)..I HAVE BOUGHT BACK AGAIN. ONLY HAVE APPROXIMATELY 3,000 MILES LEFT ON THE EXTENDED WARRANTY- SEEMS THEY ARE WAITING WARRANTY OUT. THIS IS A POSSIBLE DANGEROUS SITUATION THAT CAN CLAIM LIVES, IF SOMEONE DOESN'T SEE ME BRAKING, TRYING TO TURN, WIPERS WOULDN'T WORK DURING A RAIN DOWNPOUR ONCE.. DODGE NEEDS TO ADDRESS THIS AS A WHOLE!! *TR

01/13/2014
Components: ENGINE
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

VEHICLE STARTED TO HAVE A CLICKING NOISE A MONTH PRIOR TO FAILURE. AFTER A COLD SNAP, THE ENGINE BEGAN RUNNING VERY ROUGHLY AT START. DIAGNOSTICS SHOW THAT THE #2 CYLINDER IS FAILING, AND LEADING TO WEAK AIR INTAKE IN CYLINDERS #4 AND #6. MY RESEARCH HAS INDICATED THAT DODGE IS AWARE OF THOUSANDS OF COMPLAINTS OF A CYLINDER HEAD FAILURE IN THE ENGINE IN THIS MODEL OF CAR. THESE FAILURES HAVE LEAD TO A NATIONWIDE SHORTAGE OF THE PARTS TO FIX THE PROBLEM, I AM CURRENTLY 379TH ON A LIST REQUESTING THE PARTS TO FIX THIS PROBLEM. DODGE SEEMS TO BE KNOWINGLY AWARE OF A MAJOR DESIGN FLAW AND IS OFFERING NO HELP TO PEOPLE LIKE MYSELF THAT ARE OUTSIDE OF WARRANTY COVERAGE. *TR

01/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PGFB5AT1******
Summary

VEHICLE WOULD NOT CRANK OUT OF BLUE WAITED FEW DAYS AFTER BEING TOWED TO DEALER WAS TOLD NO PROBLEMS W CAR NO CODES THEN CAR BEGAN TO CRANK...WEEK LATER WILL NOT CRANK. THEN AS DRIVING THE CAR ALL POWER CUTS OFF NO LIGHTS NO RADIO NO HEAT NO WIPERS NOTHING HOUR LATER AT A SPEED OF 35 MILES AN HOUR CAR SHUTS DOWN ENGINE AND ALL. TOOK AGAIN TO A DEALER WHO PUT ON MOBILE WEB POD THING AND WAS TOLD CAR WAS READING NO ERROR CODES BUT OBV A MAJOR PROBLEM. DODGE NOT WILLING TO PAY AND CAR SAYS NO RECALLS YET CAR CUTS OFF WHILE IN GEARS AND SOMETIMES WONT CRANK AT ALL AND DEALER CANNOT DIAGNOSE TO FIX PROBLEM. *TR

12/23/2013
Components: WHEELS,SERVICE BRAKES
Incident Date: 01/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

THE PROBLEM I ENCOUNTERED WAS THAT THE STEERING WHEEL SHAKES VIOLENTLY IF BRAKES ARE PRESSED AT 60 MPH. THE MECHANICS AT CARMAX, MACHINED THE ROTORS AND REPLACED THE BRAKE PADS WHICH SEEMED TO FIX THE PROBLEM. ROUGHLY 3.5 TO 4 MONTHS LATER, I HAD THE SAME PROBLEM. THIS TIME, THE MECHANICS AT CARMAX REPLACED THE ROTORS AND THE FRONT BRAKES. THE VEHICLE WAS ONCE AGAIN PLACED INTO SERVICE LAST WEDNESDAY ON DECEMBER 18, 2013. ONCE AGAIN, THE ROTORS WERE MACHINED AND THE BRAKES REPLACED. I PURCHASED THE VEHICLE O JANUARY 17, 2013 WITH THE STARTING MILEAGE OF 34,904. I HAVE PUT ROUGHLY 10,000 MILES ON THE VEHICLE. WHEN I TOOK THE VEHICLE IN FOR THE THIRD TIME, I DECIDED TO LOOK ON THE INTERNET HOPING THAT MIGHT HELP. HOWEVER, I FOUND HUNDREDS OF PEOPLE WITH THE SAME VEHICLE THAT WERE HAVING THE SAME PROBLEM AS I WAS. I CONTACTED DODGE BUT THEY SAY THAT THIS IS A MAINTENANCE ISSUE. I BELIEVE THAT THIS IS A SAFETY ISSUE. I HAVE 4 CHILDREN AND GOD FORBID THAT THE BRAKE SYSTEM SUDDENLY DECIDED THAT IT DOESN'T WANT TO WORK! APPARENTLY, THERE IS A FLAW IN EITHER PARTS OR DESIGN THAT NEEDS TO BE ACKNOWLEDGED AND CORRECTED BY DODGE. *TR

12/04/2013
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 10/25/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

I WAS STRUCK ON THE LEFT FRONT BY A 1997 DODGE STRATUS OCCUPIED BY 5 TEENAGE BOYS. THE DAMAGE WAS BUMPER AND LEFT FENDER (INSURANCE ESTIMATE ABOUT $3,000. BUT THE BATTERY WAS PLACED ON TOP OF THE ENGINE BY THE MANUFACTURER. THE BATTERY WAS THE ORIGINAL BATTERY INSTALLED ON CAR. NO ENGINE REPAIR HAD BEEN DONE ON THE VEHICLE. THE BATTERY EXPLODED AND THE ENGINE WAS COVERED BY BATTERY ACID WHICH DESTROYED ALL THE WIRING IN THE ENGINE. BATTERY ACID ALSO WENT DOWN THE DRIVER'S SIDE OF THE CAR DESTROYING PAINT AND EATING INTO METAL. TWO ADJUSTERS EXAMINED THE CAR AS THE INSURANCE WAS AMAZED AT AMOUNT OF DESTRUCTION. THEY EACH STOPPED AT $11,000 DAMAGE AND TOTALED THE CAR. I WAS TOLD THAT HAD ANY GLASS BEEN BROKEN AND I GOT BATTERY ACID ON MY BODY, THE DAMAGE WOULD HAVE BEEN SEVERE. A MECHANIC AT THE SCENE SAID THE BATTERY PLACEMENT WAS VERY DANGEROUS AS WAS SAID BY INSURANCE ADJUSTERS AND REPAIR SERVICE WHERE THE CAR WAS TOWED. I CALLED THE DEALERSHIP AND DODGE ITSELF AND REPORTED THE PROBLEM. THEY BOTH SAID THEY NEVER HAD HEARD OF ANY PROBLEM. I WALKED AWAY UNHURT BUT COULD HAVE DRIVEN THE CAR FOR THE REST OF MY LIFE (I'M 73) HAD THE BATTERY BEEN PLACED IN A DIFFERENT SPOT IN THE ENGINE. I BELIEVE THIS BATTERY PLACEMENT TO BE VERY DANGEROUS AND AM CONCERNED FOR OTHERS WHO MIGHT HAVE AN ACCIDENT IN A CAR LIKE MINE. *TR

12/03/2013
Components: ENGINE
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE SPORADICALLY FAILED TO START IN ADDITION TO STALLING WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED HOWEVER, THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,505 AND THE CURRENT MILEAGE WAS 32,000.

12/03/2013
Components: ENGINE
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

THE CAR WILL INTERMITTENTLY NOT START. IF YOU WAIT ABOUT 20 MINUTES, IT WILL START AGAIN ON ITS OWN. I HAVE HAD THE BATTERY CHANGED/THE STARTER CHANGED AND NUMEROUS MECHANICS LOOK AT IT ONLY TO TELL ME THERE IS NOTHING WRONG. I HAVE BEEN STRANDED AT HOME- GOING TO WORK, AT THE GROCERY STORE- WITH MILK AND ICE CREAM. THIS HAPPENS MORE FREQUENTLY NOW AND I RECENTLY HAD IT TOWED TO A MECHANIC WHERE IT STARTED ON ITS OWN. *TR

12/03/2013
Components: SERVICE BRAKES
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

UPON PURCHASE OF THIS VEHICLE, ROTORS AND BRAKES NEEDED TO BE REPLACED. ONE YEAR LATER, BRAKES AGAIN NEEDED TO BE REPLACED AND NOW ROTORS NEED TO BE REPLACED AS CAR SHAKES WHEN YOU BRAKE. *TR

11/20/2013
Components: SERVICE BRAKES
Incident Date: 01/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE STEERING WHEEL BEGAN TO VIBRATE CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT AND REAR ROTORS AND BRAKES WERE REPLACED. THE FAILURE RECURRED ELEVEN MONTHS AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT RECENTLY REPAIRED FOR THE RECURRING FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

11/08/2013
Components: AIR BAGS
Incident Date: 08/01/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE OF HIS VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE FRONT PASSENGER SUSTAINED INJURIES TO THE BACK. THE VEHICLE WAS TOWED TO AUTO BODY SHOP FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,800. UPDATED 12/20/13*CN

11/07/2013
Components: SERVICE BRAKES
Incident Date: 07/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES AND ROTORS WORE PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BRAKES AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 33,000. THE VIN WAS UNAVAILABLE.

11/07/2013
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I DON'T EVEN KNOW WHERE TO START WITH THIS CAR. I BOUGHT THIS CAR AND HAVE HAD NOTHING BUT PROBLEMS. THE LATEST ISSUE ASIDE FROM THE CONSTANT BRAKES IT THE ELECTRICAL. SINCE I BOUGHT THE CAR SOMETIMES IT DOESN'T START, THE DASH LIGHTS COME ON AND OFF AND POWER DROPS AND COMES BACK ON IN THE CAR. THANK GOD IT HAS NOT TURNED OFF IN TRAFFIC. THERE HAS BEEN A NOISE FROM THE WHEELS FOREVER AND NOW ITS GETTING LOUDER. I WISH THAT DODGE WOULD FIX THESE ISSUES!! ALL ELECTRICAL SHOULD BE CHECK IMMEDIATELY IN THESE CARS BECAUSE AS I READ OTHERS ISSUES IT IS VERY DANGEROUS AND IT SEEMS THEY ARE WAITING FOR REPORTS OF ACCIDENTS AND DEATH BEFORE TAKING ANY ACTION. THIS IS RIDICULOUS!!! *TR

10/24/2013
Components: ENGINE
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,495.

10/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBOAT******
Summary

TRIED STARTING MY 2010 DODGE JOURNEY AFTER WORK ONE EVENING AND IT WOULDN'T START. GOT A BOOST TO MY BATTERY AND IT DIDN'T WORK, THE VEHICLE STALLED 3 TIMES IN ONE DAY. AFTER LOOKING ON LINE I SAW NUMEROUS PEOPLE HAS THE SAME ISSUE. CAME ACROSS THE SOLENOID CRANK STARTER FUSE REPLACED, AND TO MY SURPRISE THE ISSUE WAS FIXED UNTIL A WEEK. AT THE APPLE ORCHARD WITH A CAR FULL OF PEOPLE AND MY CAR WOULDN'T START! FINALLY GOT MY CAR TO AN AUTO PARTS STORE, AND THOUGHT POSSIBLY I HAD A BAD SENSOR AND GOT THAT REPLACED. MY CAR IS STILL HAVING THE SAME ISSUE, AND IT STARTS RIGHT AWAY IN THE A.M. EVERYDAY FOR A WEEK IN THE MORNINGS IT STARTS BUT STALLED AFTER I PICKED MY SON UP FROM SCHOOL AND WAS STUCK THERE FOR TWO HOURS! I DON'T KNOW WHAT TO DO, I GOOGLED THE PROBLEM AND ITS SAD HOW MANY PEOPLE ARE DEALING WITH THE SAME PROBLEM. AND I THOUGHT I WAS GETTING A GOOD RELIABLE CAR FOR MY FAMILY.. I PURCHASED THIS VEHICLE FEBRUARY 2013, SOMEONE PLEASE HELP. *TR

09/24/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES,SERVICE BRAKES
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, SHE NOTICED A LOUD SQUEAKING NOISE WHILE APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE FRONT AND REAR ROTORS, AND THE BRAKE PADS WERE REPLACED BUT THE FAILURE CONTINUED. ADDITIONALLY, THE CONTACT STATED THAT WATER WAS LEAKING FROM THE OVERHEAD VENT AND ONTO THE REAR SEATS. THE FRONT DRIVER'S SIDE DOOR ALSO COULD NOT BE LOCKED WITH THE KEY FOB, ONLY MANUALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,240. *JS

09/22/2013
Components: STEERING,SERVICE BRAKES
Incident Date: 03/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FVXAT******
Summary

ROTORS ARE WARPED CAUSING A SHAKING, WOBBLING STEERING WHEEL WHEN APPLYING BRAKES. SO FAR, 3 SETS OF ROTORS HAVE BEEN PUT ON THIS VEHICLE (1 FROM FACTORY AND 2 FOLLOW ON SETS BY DEALER DUE TO CONTINUAL FAILURE OF ROTORS...) THERE ARE ONLY 21000 MILES ON THIS JOURNEY AND IT WILL SOON NEED A 4TH SET OF ROTORS. THE PERSISTENCE OF ROTOR FAILURE MAKES IT HARD TO STEER THE CAR SAFELY AS THE STEERING WHEEL SHIMMIES VIOLENTLY WHEN APPLYING THE BRAKES. THE ROTOR FAILURES ARE ALSO CAUSING UNSAFE, PREMATURE AND UNEVEN WEAR ON THE TIRES. IN ALL, THE 2010 JOURNEY IS UNSAFE TO DRIVE BECAUSE OF THE CONSISTENT ROTOR FAILURES. I DO NOT KNOW WHAT DO DO.

09/19/2013
Components: SERVICE BRAKES
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

ROY'S DODGE IN GRAND ISLAND, NE WOULD NOT COVER THE COST OF THE PREMATURE BRAKE AND ROTOR PROBLEM ON MY CAR. VEHICLE BEGIN HAVING METAL GRINDING NOISE FROM REAR BRAKE AREA AND THEN FRONT BRAKE AREA. VEHICLE SHAKES VIOLENTLY WHEN APPLYING BRAKES. FIX FOR THE PROBLEMS WAS NEW FRONT AND REAR BRAKES AND TURN ROTORS. I HAD TOLD THEM I WAS AWARE OF THE ISSUES THEY HAVE BEEN HAVING AND ALL OF THE COMPLAINTS, HOWEVER IT GOT ME NOWHERE. I CONTACTED DODGE AND SPOKE WITH A VERY FRIENDLY LADY WHO RECOGNIZED THIS WAS A PROBLEM WITH THIS MODEL AND YEAR. SHE CONTACTED THE DEALERSHIP AND ASKED THEM TO WORK WITH MY ON TAKING CARE OF SOME OF THE REPAIR COSTS DUE TO ONLY HAVING 33,700 MILES ON THE VEHICLE AND THIS BEING AN ISSUE. THEY REFUSED TO DO ANYTHING TO HELP WITH THE COST. I WAS FORCED TO PAY TO REPLACE THE BRAKES AND ROTORS TOTALLY OUT OF POCKET ($488)! AFTER DOING MORE RESEARCH AND SPEAKING TO OTHER JOURNEY OWNERS I GUESS I SHOULD BE PREPARED TO DO THIS ALL OVER AGAIN IN 7000-9000 MORE MILES. DODGE NEEDS TO MAKE A RECALL AND MAKE THE SITUATION RIGHT WITH THEIR CUSTOMERS WHO SPENT A LOT OF MONEY ON THEIR PRODUCT!!! *TR

09/11/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM
Incident Date: 06/25/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

2010 DODGE JOURNEY. CONSUMER WRITES IN REGARDS TO VEHICLE BURST INTO FLAMES WHILE DRIVING AND CONSUMER SEEKS FINANCIAL COMPENSATION. *SMD THE CONSUMER STATED NO ONE HAS BEEN ABLE TO DETERMINE, THE CAUSE OF THE FIRE.

09/10/2013
Components: SERVICE BRAKES
Incident Date: 06/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

ROTORS ON THESE VEHICLES ARE FAILING, CAUSING STEERING WHEEL TO SHAKE AND VEHICLE TO LEAVE LANE OF TRAVEL. DEALER REPLACED ROTORS AND BRAKE PADS. IN AUGUST 2013 VEHICLE STARTED DOING THE SAME THING. VEHICLE WAS BROUGHT BACK TO DEALER AND ROTORS WERE FAILING AGAIN. THE ROTORS ON THIS VEHICLE ARE DESIGNED TO SMALL FOR THE WEIGHT OF THE VEHICLE AND IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY HURT. *TR

09/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2013
Crash: No
Fire: No
Summary

TRIED TO ACCELERATE OUT OF A TURN, PRESSED ACCELERATOR PEDAL, ACCELERATOR PEDAL MATERIAL BROKE AT ATTACHMENT POINT. *JS

08/28/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

WHILE DRIVING VEHICLE AT HIGHWAY SPEEDS RIGHT REAR WHEEL LOCKED UP DUE TO REAR CALIPER FAILING TO RELEASE . CAUSED LARGE AMOUNT OF SMOKE TO POUR FROM REAR TIRE . BRAKES WERE CHECKED NUMEROUS TIMES FOR NOISE UNDER WARRANTY . NO FAULTS WERE FOUND ACCORDING TO THE SERVICE DEPARTMENT . PREVIOUSLY VEHICLE HAS HAD TWO SETS OF FRONT ROTORS,THREE SETS OF FRONT PADS .REAR PADS REPLACED AT JUST OVER 31K MILES . NOW AT 39K REAR CALIPERS ARE SEIZED WHICH CAUSED DAMAGE TO THE REAR ROTORS AND PADS . DEALERSHIP PAID FOR THE REAR CALIPERS . CHRYSLER REFUSES TO ANSWER MY CONCERNS .JUST HAD TO SHELL OUT $416.00 FOR REAR PADS AND ROTORS. SHOULD HAVE BEEN TAKEN CARE OF WHILE UNDER WARRANTY WHEN IT WAS FIRST NOTED . CLEARLY THIS IS A SAFETY ISSUE WHICH SHOULD BE INVESTIGATED . *TT

08/25/2013
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 01/03/2013
Crash: No
Fire: No
Summary

SINCE WE PURCHASED OUR DODGE JOURNEY IT'S BEEN NOTHING BUT PROBLEMS WE OWN A 2010 JOURNEY. WE'VE HAD TO REPLACE BRAKES AND ROTORS, STEERING MAKES A VERY LOUD NOISE WHEN TURNING ALMOST SOUNDS LIKE ELECTRICITY AND MY VEHICLE IS NOT THE ONLY ONE I WITNESS THE SAME PROBLEM WITH ANOTHER PERSONS CAR SAME DODGE JOURNEY WE ALWAYS GET OUR CAR THE NECESSARY OIL CHANGES AND MY ENGINE MAKES A VERY FUNNY NOISE EVEN OUR MECHANIC WAS WORRIED HE TOLD US THAT OUR CAR IS STILL NEW THAT MY ENGINE HAS TO BE LEAKING BECAUSE EVERYTIME WE GET OUR ROUTINE OIL CHANGES IT SEEMS LIKE THE CAR IS LOW ON OIL. ALSO WHEN I START DRIVING AWAY IT LOSES SPEED AND MAKE A VERY UGLY SOUND. THIS IS BY FAR THE WORST INVESTMENT EVER DO NOT THROW YOUR MONEY AWAY ON ANYTHING DODGE OR CHRYSLER GARBAGE EXPENSIVE GARBAGE THEN WHEN YOU CALL THEM UP THEY SAY THEY CAN'T DO ANYTHING ABOUT IT. I THINK THE GOVERNMENT SHOULD BE MORE STRICT ON THESE KIND OF THINGS THIS IS OUR MONEY HERE WE PAY TAXES ON THESE CAR MORE SHOULD BE DONE TO PROTECT THE CONSUMER. *TR

08/18/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/21/2013
Crash: No
Fire: No
Summary

EVERYTHING FIRST STARTED ABOUT 4 MONTHS AFTER PURCHASE WITH THE SENSOR LIGHTS RANDOMLY COMING ON WHILE I WAS DRIVING. I HAVE REPLACED BRAKES AND ROTORS 4 TIMES. BUT THE PROBLEMS WITHIN THE LAST 4 MONTHS HAVE BEEN THE WORST. MY CAR WILL NOT START ALL THE TIME VERY UNRELIABLE. I HAVE HAD TO REPLACE THE STARTER TWICE THE BATTERY TWO STARTER MODULES AND THE IGNITION AND STILL DOESN'T WORK. AS SOON AS IT'S POSSIBLE I WILL GET RID OF THIS CAR AND NEVER AGAIN AS LONG AS I LIVE WILL NEVER PURCHASE ANOTHER CHRYSLER PRODUCT. THEY ARE JUNK!!!! *TR

08/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING WITH THE CURSE CONTROL ACTIVATED, THE RPMS AND SPEED WOULD INCREASE WHILE THE CONTACT WAS DRIVING DOWNHILL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE DEALER STATED THAT THE RPM READING AND THE SPEED WAS NORMAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 30,000.

07/24/2013
Components: SERVICE BRAKES
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

PREMATURE WEARING OF BRAKE PADS AND ROTORS. *TR

07/17/2013
Components: SERVICE BRAKES
Incident Date: 05/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

HAD RECALL DONE ONCE BEFORE ON THE BRAKES AND HAD ROTORS TURNED. THEN APPROX 25,000 MILES AFTER HAD TO DO IT AGAIN THERE WAS NO BRAKE PADS LEFT IT WAS METAL ON METAL. THERE IS BAD VIBRATION IN THE STEERING WHEN BRAKING. THE CALIPERS ARE STICKING THIS HAS HAPPENED ON THE FRONT AND BACK BRAKES THE LAST TIME I HAD IT DONE IT WAS AT NTB IT COST RIGHT AT $400.00 TO REPAIR AND THERE IS STILL A PROBLEM WITH BRAKING AND THE VIBRATION. IT WILL LAST ABOUT A MONTH ONCE EVERYTHING IS DONE THEN ITS BACK TO SAME OLD STUFF. I CANT KEEP GOING BACK FOR THE SAME PROBLEM IT IS COSTING ME TO MUCH MONEY TO GET FIXED. THE LAST RECALL NEVER FIXED THE PROBLEM. THEN DODGE WANT TO CHARGE YOU ALL THE FEES CAUSE IT IS OUT OF WARRANTY. *TR

07/17/2013
Components: STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC
Incident Date: 06/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

I HAVE HAD MY TIRES REPLACE ABOUT EVERY 25,000 MILES THE ARE WEARING REALLY BAD ON THE INSIDE I HAVE HAD ALIGNMENTS DONE AND THERE IS NO ISSUE WITH THE ALIGNMENT I HAVE SPENT OVER $1000 ON TIRES NOT SURE IF IT IS CAUSED BY THE BRAKES AND ROTORS BEING BAD. I'VE HAD THEM REPLACED TWICE ALSO. *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,TIRES,WHEELS,SERVICE BRAKES
Incident Date: 10/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

PURCHASED NEW DODGE JOURNEY 2010 IN APRIL 2011. BASIC TYPE TIRES NEEDED TO BE REPLACED BY SEPTEMBER 2011 DUE TO WEAR. ATTEMPTED TO REPLACE WITH SNOW TIRES, NEEDED FOR SAFE WINTER DRIVING IN RURAL AREA WITH HEAVY SNOWFALL. ONLY TIRES THAT FIT WHEELS WERE ON NATIONAL BACK ORDER. USED SIZE/BRAND RECOMMENDED BY DEALERSHIP THAT ALMOST FIT IN OCTOBER 2011. SINCE THEN, I HAVE HAD TO HAVE ALL FOUR BRAKE ROTORS MACHINED, FRONT BRAKE PADS REPLACED FOR THIRD TIME NOW, NOT COVERED BY WARRANTY. CAR PULSATES/STEERING WHEEL VIBRATES VIOLENTLY WHEN BRAKING STARTING AT ABOUT 40 MPH. PULSATION/VIBRATION DOES NOT COMPLETELY GO AWAY EVEN IMMEDIATELY AFTER BRAKES WORKED ON/PADS REPLACED. I HAVE THE TIRES ROTATED EVERY 6 MONTHS, THIS DOES NOT HELP DECREASE PULSATION. AS OF JULY 2013, NO WINTER TIRES CAN BE FOUND THAT FIT THE CAR EXACTLY PER THE DEALERSHIP. CAR SLOWS DOWN TOO MUCH WHEN COASTING. GAS MILEAGE AVERAGES 17 MPG, CURRENT MILEAGE IS APPROX 43000. I HAVE FREQUENT PROBLEMS WITH THE LOCKS AND ALARM WHEN TEMPERATURES DROP BELOW 40 F, WHICH IS FROM OCTOBER TO MAY. CAR DOES NOT ALWAYS LOCK OR UNLOCK USING EITHER KEY FOB OR BY PRESSING BUTTON IN CAR, MUST PRESS IT MULTIPLE TIMES. CAR ALARM DOES NOT WORK CONSISTENTLY. IF CAR IS LOCKED WITH THE FOB, THE CAR DOES NOT ALWAYS LOCK BUT IS SOMETIMES "ARMED" AND THE ALARM FREQUENTLY GOES OFF WHEN THE DOOR IS OPENED. MUST PLACE KEY FOB IN IGNITION AND TURN CAR ON TO STOP ALARM. DRIVER SIDE DOOR FREQUENTLY WOULD NOT UNLOCK DURING WINTER, LOCK MECHANISM COULD BE HEARD ATTEMPTING TO TURN, LOCK NEXT TO WINDOW APPEARED TO BE JUMPING SLIGHTLY. DOOR HAD TO BE UNLOCKED FROM INSIDE AFTER ENTERING CAR THROUGH OTHER DOORS. DEALERSHIP STATED THEY COULD NOT GET PROBLEMS TO REPLICATE (WITH LOCKS, ALARM). *TR

07/11/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2013
Crash: No
Fire: No
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY CAR NOT STARTING FOR SEVERAL MONTHS. I WOULD HAVE TO TAKE THE FOB KEY OUT, TURN IT AROUND, AND INSERT IT AGAIN. AFTER DOING THIS IT WOULD FINALLY START. ON JUNE 17, 2013, I STOPPED AT AN AUTO PARTS STORE TO GET SOMETHING AND THEN COULDN'T LEAVE. WHEN I PUT THE KEY IN, THE INDICATOR ON THE DASHBOARD READ BAD KEY. A COUPLE DAYS LATER I HAD THE CAR TOWED TO A DEALERSHIP TO GET A NEW KEY PROGRAMMED. THE ASSISTANT SERVICE MANAGER INFORMED ME HE RAN A DIAGNOSTIC AND IT CAME BACK THAT MY WIN MODULE WAS BAD AND I HAD TO REPLACE IT ALONG WITH 2 KEYS, A $968.00 BILL. I CHECKED ONLINE AND IT SEEMS THERE WAS A RECALL ON THIS MODULE BUT ONLY FOR THE "RING." MY CAR SUPPOSEDLY HAS HAD THIS PART REPLACED. I CONTACTED THE CHRYSLER AND AFTER TWO WEEKS OF GOING BACK AND FORTH WITH THEM AND THE DEALERSHIP, THEY INFORMED ME THEY WOULD NOT HELP DUE TO HIGH MILEAGE AND OUT OF WARRANTY. MY CAR STILL IS NOT FIXED BECAUSE OF FINANCIAL REASONS. WE ARE TOLD ONLY DEALERSHIPS CAN GET THIS PART, INSTALL IT, AND PROGRAM IT. MY GOOGLE SEARCHES ON THIS ISSUE SHOWS WAY TOO MANY RESULTS FOR THIS NOT TO BE A SERIOUS ISSUE THAT CHRYSLER REFUSES TO TAKE RESPONSIBILITY FOR. I RECALL NEEDS TO BE DONE ON THIS PART. *TR

07/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

PROBLEM WITH CAR NOTSTARTING. CAR WOULD NOT START ALL OF THE VEHICLE HAD POWER BUT WOULD NOT START. TOW TRUCK DRIVER CHECKED TO SEE IF HE COULD START BUT COULD NOT. WHILE STANDING OUT SIDE THE CAR IT STARTED BY ITSELF. TOOK TO DEALER AND THEY CAN NOT REPEAT PROBLEM. NOTICE ON LINE THERE ARE MANY COMPLAINTS ABOUT THIS HAPPENING. I REALLY THINK SOMEBODY SHOULD TAKECARE OF THIS. THIS COST US MONEY FOR US TO LOOK LIKE FOOLS. *TR

06/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ANTI-THEFT ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE ALARM TIPPER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TR

06/24/2013
Components: SERVICE BRAKES
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

I HAVE OWNED THIS JOURNEY FOR LITTLE OVER 2 YRS NOW AND HAVE HAD 8 SETS OF BRAKES AND ROTORS PUT ON. TIE RODS HAVE ALWAYS BEEN KNOWN TO GO BAD ON ANY AND ALL DODGES AND THE TIRES HAVE BEEN REPLACED 3 TIMES NOW AS WELL. SUED DODGE ONCE ALREADY AFTER TRYING TO LEMON LAW THIS POS. IS IT GOING TO TAKE A FAMILY SUCH AS MINE DYING TO MAKE DODGE FIX THIS PROBLEM. WE PEOPLE CANNOT AFFORD TO SPEND 300-500 EVERY FEW MONTHS TO GET BRAKES AND ROTORS FIXED. PAY A TON OF MONEY FOR A VEHICLE AND SHOULDN'T HAVE TO FIX SOMETHING AS SIMPLE AS BRAKES AND ROTORS BECAUSE THESE SO CALLED SMART ENGINEERS COULDN'T FIGURE OUT THAT THE SAME BRAKES AND ROTORS OFF OF A DODGE AVENGER SHOULDN'T BE PUT ON A DODGE JOURNEY 7 PASSENGER VEHICLE. OUR GOVERNMENT SHOULD CLOSE THESE KINDA PLACES DOWN BEFORE WE PEOPLE DECIDE TO DO IT OURSELVES BECAUSE NEXT TIME MY BRAKE AND ROTORS NEED REPLACED I AM DRIVING IT BACK TO DODGE WHERE I GOT IT AND THEY AREN'T GONNA LIKE ME AND THE NEWS WILL BE WITH ME AS WELL. WHAT THEY SHOULD HAVE TO DO FOR OUR INCONVENIENCES IS GIVE US ALL BRAND NEW CARS COMPARABLE TO OURS NOW OR A NEW DODGE JOURNEY WITH THE NEW BRAKES AND ROTORS ON THEM BECAUSE I HAVE SEEN THEM AND THE BRAKES AND ROTORS ARE MUCH MUCH BIGGER THAN THE TEENY TINY ONES I GOT ON MY CAR. BUT THAT WOULD BE TOO EASY BECAUSE THEY WANT US TO SPEND OUR HARD EARNED MONEY BECAUSE WE HAVE NO CHOICE AND WHEN WE TRY AND TRADE IT IN THEY BONE US BECAUSE THEY KNOW ITS WORTH CRAP. *TR

06/24/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2012
Crash: No
Fire: No
Summary

VEHICLE AFTER OWNING FOR LESS THAN A YEAR WOULD NOT START WHEN TURN KEY. TOOK TO DEALERSHIP AND THEY STATED THEY COULDN'T DUPLICATE PROBLEM BUT FOUND FLASHES IN COMPUTER AND FLASHED PCM. 18 DAYS LATER SAME PROBLEM STILL GOING ON TOOK BACK TO DEALER STATED THAT THERE WAS A BAD CELL IN BATTERY SO THEY REPLACED. 3 MONTHS LATER SAME ISSUE HAD BEEN STILL GOING ON TOOK BACK STATED THAT RANGE SENSOR NEEDED TO BE REPLACED. REPLACED STATED NO PROBLEMS AT THIS TIME DEALER STATED IF PROBLEM HAPPENS AGAIN BRING BACK. VEHICLE STILL DOESN'T START HAS BEEN HAPPENING 3-4 TIMES A WEEK SINCE OCT 2012, TAKEN VEHICLE BACK TO DEALER ON 6/22/13 ON TOP OF HORRIBLE CUSTOMER SERVICE THEY STATE PROBLEM CANT BE DUPLICATED. HAVE CONTACTED CHRYSLER AS WELL HAVE INITIATED NUMEROUS CASES WITH THEM. YET STILL NO RECALL AND STATE IT IS A SENSOR AGAIN. THIS IS RIDICULOUS AND CHRYSLER NEEDS TO RESOLVE THIS PROBLEM. *TR

06/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

UPON ACCELERATION, THE PLASTIC GAS PEDAL BROKE OFF WHILE DRIVING DOWN THE ROAD.

06/12/2013
Components: STEERING,ENGINE AND ENGINE COOLING,SERVICE BRAKES
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

WENT TO HAVE MY BRAKES INSPECTED DUE TO A SCREECHING SOUND. THE SOUND AT 1ST LASTED ABOUT 2 WEEKS. BY THE TIME I MADE IT TO THE BRAKE SHOP IT OF COURSE STOPPED. UPON INSPECTION OF THE BRAKING SYSTEM WE WERE TOLD THAT IN 3 MORE DAYS THE BRAKES WOULD HAVE WENT OUT. WE DO NOT DRIVE HARD OR EVER HAVE TO STOP FAST. MY HUSBAND & I LEARNED THAT THE BRAKE SYSTEM HAS AN KNOWN ISSUE WITH THE BRAKE SHOP.. WE WERE TOLD THE BRAKES WILL SCREECH & THEN STOP WORKING IF NOT FIXED RIGHT AWAY! THAT'S VERY SCARY AS WE DON NOT WANT TO CRASH & KILL SOMEONE OR OUR SELVES. THE BRAKE SYSTEM FAILED STARTING WITH THE CALIPERS & WAS RUBBING IN THE PAD CAUSING EXTREME WEAR & IS WAS SAID THE MANUFACTURED BRAKE ARE NOT MADE TO STOP A VEHICLE SO HEAVY AS OURS. AND FOR THAT REASON WE WERE TOLD TO FILE A COMPLAINT. I CALLED DODGE & WAS TOLD THE WARRANTY HAS EXPIRED & WE WOULD HAD TO PAY FOR IT ON OUR OWN. ALSO WHEN WE BOUGHT THE DODGE IN 2010 BRAND NEW THE ALIGNMENT WAS OFF & WAS PULLING TO THE RIGHT. AFTER HAVING THE ALIGNMENT & BRAKES REPAIRED FOR A SECOND TIME IN UNDER 2YEARS IT IS CLEARLY AN ISSUE WITH THE BRAKE SYSTEM. THIS TIME IT WILL COST US $575.00 TO REPAIR JUST THE BRAKE SYSTEM.. THIS NEEDS TO BE RECALLED ASAP! BEFORE SOMEONE IS HURT OR KILLED!! AND DODGE SHOULD OWN UP TO THIS ISSUE! IN ADDITION THE A/C HAS A LOOSE CONNECTION & WILL STOP BLOWING FOR NO REASON. AND OTHER ISSUE TO DEAL WITH IN HOT WEATHER! *TR

06/05/2013
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

OWN A 2010 DODGE JOURNEY, FRONT BRAKES SHIMMYED AT 20,000 MILES, CALLED DEALER NOT A COVERED PART. OWNER REPLACED FRONT BRAKES AND ROTORS, NO FURTHER PROBLEM THERE. ON FUEL MILEAGE HAS REDUCED FROM APPROX. 22 MILES TO GALLON TO 17 MILES TO GALLON. ALSO VEHICLE SLOWS DOWN TOO FAST UPON COASTING, FEELS LIKE DRAGGING. TIRES FROM KUMHO ARE GARBAGE, REPLACED ALL WITH DIFFERENT BRAND, WAS TOLD NO RECALL ON THOSE EITHER. TIRES WORE OUT AT 20,000 MILES, WAS TOLD BY TIRE DEALER THAT THOSE TIRES ARE FAULTY DUE TO WEAR OUT AT 15 TO 25,000 MILES. SAYS CHLYSLER KNOS ABOUT KUMHO BUT WONT RECALL THEM. OVERALL GETTING DISCOURAGED WITH CHYSLER PRODUCT, AND GETTING NO HELP ON PROBLEMS. DURING WINTER MONTH VEHICLE WENT INTO AWD DUE TO TIRES SLIPPING, MADE UGLY GRINDING NOISES AND SHAKE WHEN ACTIVATED, ALSO STUCK IN AWD. HAD TO BACK UP 500 OR MORE FEET TO GET IT TO UNLOCK OR DEACTIVATE. HAS NOT BEEN RIGHT SINCE, AND AGAIN TOLD NOT A COVERED PROBLEM. EVERYTIME I CALL ABOUT THESE PROBLEMS THEY SAY BRING IT IN BUT WARRENTY WILL NOT COVER, IM DISABILED AND I CANT AFFORD TO BRING IN AND PAY SHOP RATES JUST TO SAY ON PAPER NOT A WARRENTY PROBLEM, I HAVE TO PAY FOR REPAIRS. *TR

06/02/2013
Components: VISIBILITY,LATCHES/LOCKS/LINKAGES,ELECTRONIC STABILITY CONTROL
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

WHEN I LOCK AUTO SITS FOR AWHILE THEN UNLOCKS THE TWO FRONT DOORS AND DROPS WINDOWS HALF WAY BY ITSELF? *TR

05/31/2013
Components: SERVICE BRAKES
Incident Date: 05/17/2013
Crash: No
Fire: No
Summary

THE REAR BRAKES STARTED SQUEAKING, I HAD THE CHRYSLER DEALER INSPECT AND WAS TOLD THERE WAS NO RECALL ON THE BRAKES. I CALLED CHRYSLER CUSTOMER SERVICE TO SUBMIT A COMPLAINT AND WAS TOLD THAT MY WARRANTY EXPIRED BY YEARS. I CALLED THEM BECAUSE I READ THAT THEY WERE EXTENDING THE WARRANTY. I HAD TO REPLACE THE BRAKE PADS AND ROTORS AT 32,000 MILES. I RESEARCHED AND FOUND THAT THE PROBLEM IS THE BRAKES AND ROTOR IS TOO THIN FOR THE WEIGHT OF THE CAR AND THAT CHRYSLER DODGE KNEW ABOUT IN THEIR 2009 JOURNEY AND DIDN'T FIX IT IN THE 2010. THE "SHORT" EXTENSION OF THE WARRANTY IS NOT SUFFICIENT, THERE NEEDS TO BE A RECALL. I BOUGHT THIS CAR BECAUSE OF THE CLAIM OF DRIVABILITY AND LOW GAS MILEAGE SO DRIVING FAST IN THIS CAR DOESN'T HAPPEN. I DRIVE CAREFUL AND DO NOT DRIVE FAST OR BRAKE HARD SO THE REAR BRAKES SHOULD NOT HAVE WORN OUT. *TR

05/30/2013
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

INTERMITTENT STARTING PROBLEMS, NOTHING WHEN YOU TURN THE KEY; BATTERY AND STARTER GOOD. IF YOU LEAVE KEY IN THE START POSITION AND WALK AWAY CAR WILL END UP STARTING ON ITS OWN. HAVE GOTTEN STUCK 3 TIMES WITH THE CAR, DO NOT TURN IT OFF WHEN I GO TO THE STORE. AT FIRST IT HAPPENED ONCE AFTER OWNING IT FOR A YEAR, THEN 2 MONTHS LATER NOW ALMOST 3 TIMES A WEEK. DODGE HAS NO ANSWERS WHY SHOULD I PAY TO HAVE IT LOOKED AT WHEN THERE ARE MANY COMPLAINTS ON THE WEB ABOUT THIS EXACT ISSUE. WHAT IS BEING DONE? *TR

05/21/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2013
Crash: No
Fire: No
Summary

WE HAVE HAD SEVERAL INSTANCES WHERE OUR 2010 DODGE JOURNEY HAS FAILED TO START. YOU PUT THE KEY IN THE IGNITION AND EVERYTHING WORKS FINE EXCEPT THAT THE STARTER NEVER CRANKS OVER. I HAVE DONE A LOT OF SEARCHING TO SEE IF OTHER PEOPLE HAVE HAD THE SAME PROBLEM. A QUICK GOOGLE SEARCH RETURNS SEVERAL ACCOUNTS OF JOURNEYS NOT STARTING. MOST OF THESE COMPLAINTS REMAIN UNSOLVED. THERE SEEMS TO BE A PROBLEM EITHER WITH WIRING OR WIN MODULES. WE HAVE NOT TAKEN OUR VEHICLE TO THE DEALER YET HOWEVER TODAY WAS THE 10TH TIME THAT THIS PROBLEM HAS ARISEN IN LESS THAN THREE WEEKS, OFTEN LEAVING US STRANDED COMPLETELY FOR HOURS. *TR

05/13/2013
Components: ELECTRICAL SYSTEM,TIRES,WHEELS
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

LOW AIR CAME ON THEN FOUND OUT THE TIRE PRESSURE MONITORING SYSTEM SENSOR NUT WAS CRACKED ON RIGHT REAR WHEEL AND THE VALVE STEM CRACKED ON LEFT REAR WHEEL. CALLED TWO DODGE DEALERS AND I WAS TOLD I WOULD HAVE REPLACE THE ENTIRE SENSOR AT A COST OF $130 EACH, AND THEY ARE REPLACING THEM WITH A NEW SENSOR WITH A RUBBER VALVE FOR THE SAME REASON I'M HAVING. THEY TOLD ME THE ALUMINUM PARTS(STEM AND NUT) ARE CORRODING FAST CAUSING BREAKAGE OR CRACKS. MY VEHICLE IS OUT OF WARRANTY WITH JUST OVER 33K MILES BUT MORE THAN 36 MONTHS. THE CAR WAS DRIVEN AT A LOW SPEED WHEN THE LIGHT CAME ON AND I THINK IT WOULD BE VERY DANGEROUS TO DRIVE THE CAR, ESPECIALLY IF AT HIGHWAY SPEED, AND THOSE PARTS FAIL WHICH WOULD CAUSE THE SENSOR TO POSSIBLY COME OFF AND THEN CAUSE A BLOW OUT TO THE POINT THE CAR MAY LOOSE CONTROL. THIS IS A FAMILY CAR AND IT IS RISKY TO HAVE THIS PROBLEM. THIS PROBLEM SHOULD BE A RECALL. SCHRADER, THE SENSOR MANUFACTURER, DOES HAVE REPLACEMENT SENSORS WITH RUBBER VALVES AT LESS THAN $50 RETAIL. *TR

05/06/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

MY CAR HAD BROKEN DOWN IN OCTOBER. THE TRANSFER CASE IN THIS CAR WAS COMPLETELY SHOT, AND COULD NOT EVEN BE REPAIRED. THE DEALERSHIP WOULD NOT FIX IT UNDER WARRANTY. WHEN THE TRANSFER CASE BROKE, IT LEAKED FLUID ONTO THE EXHAUST ON MY CAR, AND WAS CATCHING FIRE. I WAS JUST ABLE TO GET MY CAR FIXED, AND PUT 400 MILES ON IT, WHEN IT HAPPENED AGAIN. THERE NEEDS TO BE A RECALL AS I HAVE SPOKEN WITH DEALERSHIPS WHO HAVE TOLD ME THAT THIS IS A RECURRING ISSUE. *TR

04/26/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/21/2013
Crash: No
Fire: No
Summary

THE DODGE JOURNEY HAS A HISTORY OF TRANSMISSION FAULTS, LOUD AND NOISY AND ROUGH TRANSMISSION SHIFTS. WHILE SHIFTING INTO A GREAT IT WILL MAKE A LOUD THUD AND THE CAR WILL JERK. WE STARTED TO GET USED TO THIS AS IT HAS HAPPENED SINCE DAY 1. WE LET CHRYSLER KNOW ABOUT THIS AND APPARENTLY THIS IS "NORMAL." I HAVE NEVER HAD A SIMILAR ISSUE WITH ANY OTHER CAR SO TO ME IT IS NOT NORMAL. SO FAST FORWARD TO THIS PAST WEEKEND. WE WERE GOING TO TOW A FEW ITEMS AND DROP THEM OFF. SO EVERYTHING IS LOADED AND READY TO TOW, WE ARE ON A FLAT SURFACE WITH NO INCLINE AT ALL, START THE CAR UP AND PUT IT INTO DRIVE AND BAM! A LOUD NOISE WHILE WE TRIED TO PUT IT INTO GEAR. THE CAR WAS STILL RUNNING WHILE THIS HAPPENED AND WE STARTED TO ROLL BACKWARDS, WHILE IN DRIVE. I TRIED TO HIT THE GAS BUT IT JUST REVVED A FEW THOUSAND RPMS. I HIT THE BRAKES AND PUT IT INTO PARK AND THEN DRIVE AGAIN, BUT THE TRANSMISSION WAS STILL NOT ENGAGING. SOMETHING HAPPENED CAUSING THE LOUD BANG AND NO THROTTLE RESPONSE TO THE DRIVETRAIN. AFTER I PUT IT IN PARK, WALKED AROUND AND THEN GOT BACK IN STARTING THE CAR UP AGAIN; THE CAR ENGAGED GEAR THIS TIME. EVERYTHING RAN PERFECT AND THEN I TOOK IT TO THE CHRYSLER DEALERSHIP, THEY SAID THEY COULD FIND NO EVIDENCE WHAT HAPPENED OR WHAT WAS WRONG, BUT REASSURED ME AGAIN THAT THE LOUD TRANSMISSION SHIFTS ARE NORMAL. SO THIS COULD BE POTENTIALLY DANGEROUS IF THIS WAS TO HAPPEN WHILE ON THE ROAD OR AT A STOP SOMEWHERE. *TR

04/22/2013
Components: ENGINE
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV5AT******
Summary

VEHICLE WILL STALL JUST AFTER IT HAS BEEN STARTED. IT WILL SOMETIMES ONLY DO THIS ONCE AND OTHER TIMES IT WILL TAKE MULTIPLE RE-STARTS BEFORE IT STAYS RUNNING. THIS IS A WEEKLY OCCURRENCE. OTHER TIMES IT WILL STALL WHILE DRIVING AT HIGHWAY SPEEDS. SO FAR, IT HAS ALWAYS RESTARTED. I HAVE TRIED BOTH KEY FOBS AND REPLACED BOTH BATTERY'S I HAVE FOUND MULTIPLE WEB SIGHTS (INCLUDING THIS ONE AT AN EARLIER DATE) STATING DODGE IS AWARE OF THIS PROBLEM AND AT ONE POINT HAD A RECALL SCHEDULED. RECALL # L02 BUT NOW IT SEEMS NOT IT IS NOT A VALID RECALL. *TR

04/17/2013
Components: SERVICE BRAKES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

AFTER HAVING THE BRAKES & ROTORS REPLACED IN JUNE OF 2012 AT 47K MILES, I STARTED HEARING A LITTLE SCREECH FROM MY BRAKES. I TOOK IT TO MY MECHANIC AND PAID FOR AN INSPECTION. HE FOUND THE BRAKE HOSE HAD FAILED BECAUSE IT WAS NOT SUITABLE FOR THIS BIG OF A VEHICLE. IN RETURN THAT CAUSED THE CALIPER TO COMPRESS AGAINST THE ROTOR CAUSING ABNORMALLY FAST WEAR & TEAR ON THE BRAKE PADS. MY BRAKES, ROTORS, CALIPERS & BRAKE HOSE NEED TO BE REPAIRED AFTER 13K MILES. I AM HAVING TO REPLACE THE WHOLE BRAKE SYSTEM EVERY YEAR. *TR

04/16/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

SEVERAL TIMES WITHIN THE PAST 1 1/2 MONTHS MY CAR HAS SHUT OFF WHILE DRIVING. I HAVE BEEN ABLE TO RESTART IT WITH NO PROBLEM. MOST TIMES I AM DRIVING IN A PARKING LOT AFTER THE VEHICLE HAD BEEN SITTING AWHILE. THIS LAST TIME I HAD DRIVEN IT SEVERAL MILES BEFORE IT SHUT OFF. I WAS GOING OVER RAILROAD TRACKS WHEN IT HAPPENED THEN HAD TO MAKE A TURN WITH NO STEERING AND PULL OFF THE SIDE OF THE ROAD INTO THE GRASS BECAUSE THERE WERE VEHICLES BEHIND ME. THE DEALERSHIP SAYS SINCE THEY ARE NOT GETTING AN ERROR CODE THEY CAN'T REALLY DO ANYTHING. THEY TELL ME TO COME BACK WHEN THE PROBLEM BECOMES MORE FREQUENT AND THEY WILL TRY TO GET A CODE THEN. ALL THE RESEARCH I HAVE DONE SAYS THERE HAS BEEN A RECALL ON THIS MODEL FOR THE SAME ISSUE HOWEVER MY VIN NUMBER DOES NOT FALL WITHIN THE RANGE OF THOSE THAT HAVE BEEN RECALLED. THE ARTICLE SAYS IT IS THE WIN MODULE. *TR

03/27/2013
Components: ENGINE
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, SHE WOULD HEAR A HARD KNOCKING NOISE FROM THE DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000. THE VIN WAS UNAVAILABLE. *TR

03/26/2013
Components: SERVICE BRAKES
Incident Date: 02/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I REPLACED IN THE LAST 12 MONTHS PADS TWICE, I REPLACE A ROTOR AND WHEEL BEARING, THIS COST ME OVER $450.00, DID NOT KNOW THAT WARRANT HAD BEEN EXTENDED FOR MY CAR. AFTER DOING ALL THIS AFTER A FEW MONTHS STILL HAD THE SAME PROBLEM TOOK IT INTO DEALER AND WAS TOLD THEY WOULD DO THE SAME THING AND I NEEDED TO PAY A $100.00 DEDUCTIBLE, HOPEFUL MY CAR WILL BE DONE TODAY. *TR

03/20/2013
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2013
Crash: No
Fire: No
Summary

OUR 2010 DODGE JOURNEY HAS A KEY ISSUE. IT STARTED A FEW MONTHS AGO, BUT WOULD ALWAYS WORK AFTER A FEW TRIES. WHEN YOU PUT THE KEY IN AND TURN IT, IT SAYS, "BAD KEY." SOMETIMES YOU COULD FLIP THE KEY AROUND AND IT WOULD WORK. TODAY IT WOULDN'T WORK AT ALL. NOW I HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP AND PAY FOR A NEW KEY. THERE SEEMS TO BE AN ONGOING ISSUE WITH A LOT OF PEOPLE AND THIS VEHICLE WHEN IT COMES TO KEY ISSUES. *TR

03/06/2013
Components: SERVICE BRAKES
Incident Date: 03/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

WE HAVE HAD THE BRAKES DONE TWO TIMES NOW. *TR

03/01/2013
Components: SERVICE BRAKES
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

PURCHASED USED DODGE 2010 JOURNEY FROM DEALERSHIP IN MAY 2012, RETURNED VEHICLE ABOUT 2WEEKS LATER TO HAVE SERVICE DEPARTMENT CHECK FOR TICKING NOISE ON DRIVERS SIDE WHEN DRIVING. SERVICE DEPARTMENT CHECKED VEHICLE AND SAID THEY DIDN'T HEAR ANYTHING AND IT JUST MAY BE WIND NOISE WHEN I DRIVE AT A CERTAIN SPEED. ONE MONTH LATER, I NEEDED BRAKES-FRONT ROTORS THAT WERE BAD. I HAD MY MECHANIC TO REPLACE AND HE DID APOLOGIZE THAT I HAD PURCHASED A LEMON AND HAD TO SPEND OUT MONEY FOR BRAKES ALREADY. NEEDED 2 REAR TIRES BY JULY 2012, THEY HAD NEVER BEEN ROTATED BUT I ACCEPTED FOR NOT DOING ENOUGH HOMEWORK ON PURCHASE. NOW AT 50,000 MILES, CAR JUST CUTS OFF, WONT START UNTIL HOURS LATER, AND DIAGNOSTIC TEST DOES NOT SHOW ANY CODES OR PROBLEMS. *TR

03/01/2013
Components: ENGINE
Incident Date: 02/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

I HAVE HAD 2010 DODGE JOURNEY SINCE MAY 2012 AND NEEDED TO TAKE CAR TO DEALERLSHIP FOR ATLEAST 4 DIFFERENT ISSUES. HOWEVER, THE PROBLEM THAT OCCURED ON FEBRUARY 28, 2013 HAS ME BEWILDERED AND VERY UNEASY ABOUT DRIVING WITH MY FAMILY AND EVER EVER PURCHASING A DODGE OR CHRYSLER VEHICLE AGAIN-AND THE U.S.A. WANTS US TO BUY AND SUPPORT AMERICAN MADE PRODUCTS. ON 02/28/12, I WAS RUSHING TO GET MY SON TO A MEETING AND WHEN WE GOT OUT OF CAR, LOCKED THE DOOR AND WENT IN BUILDING. WHEN WE RETURNED, PUT THE KEY IN IGNITION AND JUST CLICKING NOISE WITH EVERYTHING WORKING EXCEPT FOR THE CAR CRANKING. I WAITED ABOUT 30 MINUTES AND THEN TRIED TO CRANK BUT NO SUCH LUCK. IT WAS LATE IN THE EVENING, AND HERE I AM WITH MY BABIES IN THE CAR, ON A SCHOOL NIGHT, AND TRYING TO CALL A TOW. MY COUSIN DID COME OUT, WE ATTEMPTED JUMPER CABLES AND THEN WENT TO GET GAS AND IT STARTED. I WENT TO THE GAS STATION TO FILL UP JUST IN CASE, IGNITION STILL ON AND THE CAR CUTS OFF AND DOESNT RESTART. I CONTACTED A TOW AGAIN AND AN HOUR AND HALF LATER WHEN TOW ARRIVED; IT CRANKED FOR THE TOW DRIVER. ONCE I GOT HOME AND PARKED, THE CAR WOULD NOT START AGAIN. WHEN MY HUSBAND GOT HOME ABOUT 4HOURS LATER, IT STILL WOULD NOT CRANK. ON 3/1/13 ATTEMPTED TO TAKE KIDS TO SCHOOL AND CAR WOULD NOT START. IT DID FINALLY CRANK AFTER IT WAS TOO LATE AND WE TOOK TO A LICENSED MECHANIC TO COMPLETE A DIAGNOSTIC. HE KEPT ALL DAY TESTING AND TO NO AVAIL, NO CODES OR PROBLEMS APPEARED. IT DID CRANK BUT I'M VERY FEARFUL OF DRIVING THE CAR NOW WITH MY FAMILY. I CONTACTED SEVERAL DODGE DEALERSHIPS, DODGE CUSTOMER SERVICE, AND DODGE TECHAUTHORITY AND NO ONE SEEMED TO KNOW OR HAVE HEARD OF THE PROBLEM IM HAVING. *TR

02/21/2013
Components: ENGINE
Incident Date: 12/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE CONTACT WAS ADVISED THAT THE EGR VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 74,000.

02/20/2013
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TWICE TODAY, MY 2010 DODGE JOURNEY SHUT OFF AFTER MAKING A RIGHT HAND TURN. THE VEHICLE STOPPED ACCELERATING AND BECAME DIFFICULT TO TURN. LUCKILY, I WASN'T IN BUSY TRAFFIC AND NO ONE WAS TURNING BEHIND ME. OTHERWISE, MY KIDS AND MYSELF COULD HAVE BEEN SERIOUSLY INJURED FROM AN ACCIDENT. I CHECKED ON-LINE TO SEE IF ANYONE ELSE EXPERIENCED THE SAME PROBLEM AND FOUND NUMEROUS COMPLAINTS ABOUT SIMILAR ISSUES. I CALLED CHRYSLER AND THEY TOLD ME THAT MY VEHICLE DIDN'T QUALIFY FOR ANY RECALLS OF THAT NATURE. WHAT IF I WAS TRAVELING ON THE HIGHWAY WITH A SEMI-TRUCK BEHIND ME? *TR

02/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBOAT******
Summary

STARTED IN FEB OF 2012 HAD PROBLEMS STARTING THE CAR DODGE DEAL CHECK IT SAID THERE WAS NO PROBLEM FOUND SAID OK SUMMER CAME CAR WORK NOW FEB AGAIN CAR TAKING 2 HOURS TO START TOOK IT BACK FOUND NOTHING HAD TO SIT IN COLD WITH KIDS FOR 2 HOUR WAITING ON CAR TO START IT STARTED GOT HOME TURNED CAR OFF WENT BACK TO START CAR WOULD NOT START HAD TO WAIT 2 MORE HOUR THEN CAR STARTED. IM A YOUNG WOMAN WORK AT NIGHT AND BOUGHT A NEWER CAR TO DEPEND ON AND GOT TRASH. *TR

02/06/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

WHILE DRIVING ALONG, NAVIGATIONAL SYSTEMS WENT BLANK, RADIO/PHONE/ETC WENT DEAD, AND TURN SIGNALS BECAME INOPERABLE (WAS ABLE TO USE EMERGENCY FLASHERS TO WARN OTHER DRIVERS WHILE CHANGING LANES). BROUGHT TO DEALER, WAS FOUND TO BE IGNITION MODULE DOES NOT WORK PROPERLY SO KEY ENDS UP IN INVALID POSITION - CAUSING SYSTEM FUNCTIONS TO NOT OPERATE. THERE WAS A RECALL FOR THIS IGNITION SWITCH, IN WHICH THEY P,LACED SPACERS TO KEEP THE SWITCH FROM ACTUALLY TURNING THE CAR OFF, BUT APPARENTLY, IT DOES NOT ACTUALLY FIX THE PROBLEM OF THE KEY GOING INTO THE WRONG POSITION, JUST REDUCES IT'S RANGE. THE MANUFACTURER CHARGED TO REPLACE THE DEFECTIVE IGNITION MODULE. *TR

01/17/2013
Components: STEERING
Incident Date: 11/02/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WHEELS VIBRATED VIOLENTLY. THE CONTACT MENTIONED THAT HE REPLACED THE TIRES AND ROTORS HIMSELF IN ORDER TO REMEDY THE FAILURE. THE VEHICLE WAS THEN TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 61,605.

12/25/2012
Components: SUSPENSION,POWER TRAIN,SERVICE BRAKES
Incident Date: 05/24/2010
Crash: No
Fire: No
Summary

THE TRANSMISSION WILL SHIFT FROM PARK INTO DRIVE WITH A LOUD CLANG AND JERK. THIS OCCURS WHEN YOU PULL UP AND STOP, TURN MOTOR OFF, RESTART AND PUT INTO DRIVE. THEN AT OTHER TIMES HESITATES TO SHIFT. BRAKES WILL PUSH THEMSELVES DOWN WITH NO PRESSURE GIVEN BY DRIVER. FRONT END ON UNEVEN PATCHES OF ROADWAY WILL THUMP AS THOUGHT IT IS LOOSE AND WOBBLE. *TR

12/21/2012
Components: SERVICE BRAKES
Incident Date: 05/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV5AT******
Summary

BRAKES WOULD SHIMMY, TOOK TO DEALER ON MAY 30, 2012, REPLACED PADS ON FRONT AND RESURFACED ALL FOUR ROTORS, ONLY TO HAVE SAME PROBLEM ON DEC. 11, 2012, BRAKES WOULD SHIMMY. TOOK TO ANOTHER DEALER AND HAD ALL FOUR ROTORS RESURFACED ONCE AGAIN. *TR

12/12/2012
Components: SERVICE BRAKES
Incident Date: 12/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

I AM VERY CONCERN ABOUT THE BRAKING SYSTEM ON THIS VEHICLE. I HAD THE ROTORS AND BRAKE PADS REPLACED WITHIN THE FIRST YEAR. IN THE SECOND YEAR PADS AND ROTORS TURNED, THREE MONTHS LATER ONE OF THE PADS NEED REPLACED. I HAVE FILED TWO COMPLAINTS WITH DODGE AND AM WAITING BACK FROM THEIR CASE MANAGER. I AM ABOUT TO TAKE A TRIP FROM GEORGIA TO IOWA AND LUCKILY THE PLACE I DO OIL CHANGES, ALWAYS WILL DO A COURTESY CHECK OF THE ENTIRE VEHICLE INCLUDING BRAKES. IT IS IN WITH THE DEALER NOW, BUT IT SOUNDS LIKE THEY WANT TO BAND AID FIX IT AGAIN. I AM LEARY WHEN DRIVING AND SEEING OTHER DODGE JOURNEYS ON THE ROAD NOW AS IF THEY ARE A SAFETY HAZARD TO EVERYONE ON THE ROAD. THE LAST TIME THE BRAKES HAD HEATED UP SO BAD NEAR CHATTANOOGA THAT IT WARPED THE ROTORS AND THE ENTIRE CAR SHOOK SO BAD COMING OFF THE MOUNTAIN. SCARED ME TO DEATH, ALONG WITH MY PASSENGERS. *TR

12/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 12/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

SINCE PURCHASING THIS VEHICLE JUST A FEW MONTHS AGO WE HAVE EXPERIENCED NUMEROUS INCIDENTS WHERE IT WOULDN'T CRANK ON THE FIRST TRY BUT ALWAYS ON THE SECOND TRY. THIS TIME WE WERE OUT TO DINNER AND IT WOULDN'T CRANK AFTER NUMEROUS TRIES SO WE TRIED JUMPING IT OFF BUT ALL THE ELECTRICAL WAS WORKING SO IT WASN'T THE BATTERY, AFTER WAITING ABOUT 30 MINUTES WE TRIED IT AND IT CRANKED SO WE ASSUMED IT WAS THE STARTER. HOWEVER AFTER RESEARCHING THE PROBLEM ONLINE I GLAD I DIDN'T GO PUTTING A STARTER AND BATTERY ON IT AS IT APPEARS TO BE A RAMP-ID PROBLEM THAT THE DEALERS AREN'T ACKNOWLEDGING AND CAN LEAVE FAMILIES STRANDED WITH NO IDEA WHAT TO DO. THERE ARE CHRYSLER MECHANICS ON THESE FORUM SITES THAT ADMIT THEY KNOW ABOUT THE PROBLEM AND SAY THERE SHOULD BE A RECALL ISSUED WITH THE AMOUNT OF COMPLAINTS BUT CHRYSLER WON'T DO IT. *TR

12/07/2012
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

I STOPPED AT MCDONALD'S ON MY WAY TO WORK, CAME OUT OF MCDONALD'S WENT TO START MY CAR, HAD NO POWER AT ALL. MY HUSBAND CAME AND HE TRIED TO JUMP START IT, AND THAT DID NOT WORK, HAD THE CAR TOWED TO A DEALER, THEY TRIED TO JUMP START IT AND IT WOULD NOT START. THEY PUSHED THE CAR INTO THE BUILDING AND COULD NOT FIND ANYTHING WRONG, AND FOR SOME REASON THEY LEFT THE KEY IN THE ON POSITION, AND ABOUT 4 HOURS LATER WITH NO ONE AROUND THE CAR, THE CAR STARTED ALL BY ITSELF. THAT PROBLEM WAS NEVER FIXED. THREE DIFFERENT TIMES AFTER THAT, MY CAR WOULD NOT SHUT OFF WHEN YOU TURN THE CAR OFF. NOW 3 TIMES THIS WEEK MY CAR WOULD NOT START AGAIN, AND IT IS IN THE DEALERSHIP, AND I AM 487 MILE OUT OF WARRANTY AND DON'T KNOW IF CHRYSLER IS GOING TO PAY FOR IT. HAD TO AGREE TO PAY $100.00 FEE FOR THEM TO CHECK IT OUT. WE HAVE 3 2010 JOURNEY'S IN OUR FAMILY, AND ALL ARE HAVING PROBLEMS. I FEEL THERE SHOULD BE A RECALL FOR THIS. AFTER GREAT RESEARCH, WE FOUND THOUSANDS WITH THE SAME PROBLEM. HOW COME THERE IS NO RECALL? LOBBYIST IN WASHINGTON? WIN MODULE!!!! *TR

11/26/2012
Components: TIRES
Incident Date: 10/27/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH KUMHO TIRES, SIZE 225/55/R19. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE VEHICLE WOULD VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT IT WAS A WEAR AND TEAR ISSUE. THE VEHICLE WAS NOT REPAIRED. THE DOT WAS UNAVAILABLE. THE MANNUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS 40,000. THE VEHICLE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.

11/18/2012
Components: SERVICE BRAKES
Incident Date: 11/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

I HAVE A 2010 DODGE JOURNEY THAT HAS BRAKES AND ROTORS CHANGED TWICE IN 24,000 MILES DUE TO WARPING CAUSING SHAKING TO THE STEERING WHEEL WHEN THE BRAKES ARE APPLIED. DODGE RECOGNIZED THE PROBLEMS AND HAS EXTENDED THE WARRANTY TO 36,000 MILES BUT HAS NOT FOUND AND/OR OFFERED A ROOT CAUSE AND PERMANENT REPAIR TO THE PROBLEM. WHAT HAPPENS AFTER 36,000 MILES? SOMEONE NEEDS TO PUT PRESSURE ON CHRYSLER TO FIX THIS DESIGN FLAW THAT WILL ULTIMATELY CAUSE ACCIDENTS FROM THIS ISSUE. AN INTERNET SEARCH "DODGE JOURNEY BRAKE PROBLEM" WILL SHOW YOU THE MAGNITUDE OF THIS PROBLEM WITH DODGE JOURNEYS. *TR

11/13/2012
Components: SERVICE BRAKES
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV0AT******
Summary

SQUEAKING NOISE WHILE DRIVING. WAS TOLD BY DEALERSHIP IT IS THE REAR BRAKES. THEY ARE AT 10% AND THE ROTORS ARE TOO THIN TO BE MACHINED. CALLED CHRYSLER BECAUSE THEY ARE ONLY UNDER WARRANTY FOR 12,000 MILES AND THEY WILL NOT HELP OUT. I HAVE NEVER HAD A VEHICLE NEED REAR BRAKES BEFORE 80,000 MILES AND THEN NOT BEING ABLE TO MACHINE THE ROTORS BECAUSE THEY ARE TOO THIN...I ONLY HAVE 35000 MILES. I HAVE ALSO HAD TO HAVE THE FRONT BRAKES REPLACED AT 21000 MILES BECAUSE THE ROTORS ARE WARPED ( CHRYSLER COVERED THE REPAIR BECAUSE IT IS A PROBLEM WITH MANY JOURNEYS AND THE EXTENDED THE WARRANTY TO 36000 MILES. MY BRAKES ARE AGAIN PULSATING BUT I HAVE TO REPLACE THE REARS BEFORE THEY WILL CHECK THE FRONTS). *TR

10/26/2012
Components: SERVICE BRAKES
Incident Date: 09/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FVXAT******
Summary

I HAVE HAD MY FRONT BRAKES REPLACE AND BACK BRAKES AND ROTORS REPLACED TWICE AN ONLY HAVE 37,300 MILES ON MY CAR I AM SCARED THAT MY BRAKES WOULD FAILS TRANSPORTING MY 3 KIDS HOW THE BRAKES AND ROTORS WEAR THIS QUICK. *TR

10/15/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

THE ELECTRICAL SYSTEM SHUT DOWN WHEN DRIVING. AIR-CONDITIONING, RADIO, AND ELECTRICAL PANELS ALL WENT OUT. WE STOPPED THE CAR IN THE PARK LOT NEARBY AND RESTARTED THE CAR. EVERYTHING CAME BACK AFTER THE CAR IS RESTARTED. THIS HAPPENED SEVERAL MONTHS LATER WHEN WE WERE DRIVING AT ABOUT 50MPH. SAME THING. IT CAME BACK AFTER THE CAR RESTARTS. *TR

10/05/2012
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

VEHICLE HAS HAD 3 RECALLS REPLACED THROUGH TIME. THE BRAKES HAVE BEEN AN ONGOING ISSUE. I HAVE BROUGHT IN FOR STEERING WHEEL SHAKING, TO WHEELS SOUNDING LIKE METAL GRINDING TO NOW A SCREECHING HIGH PITCHED NOISE. THE FRONT BRAKES WERE REPLACED AND I WAS TOLD ALL WAS WELL. AGAIN LOUDER SCREECHING AND THE NOISE ISN'T A CONSISTENT NOISE ALL THE TIME SO ITS HARD FOR ME TO SHOW THE PROBLEM LET ALONE PIN POINT WHAT'S GOING ON. A WEEK AFTER I BOUGHT THE CAR THE ENTIRE ELECTRICAL INSIDE THE CAR TURNED OFF WHILE I WAS CROSSING A BRIDGE. IT SCARED ME HALF TO DEATH. AND EVEN NOW WITH MY LITTLE GIRL AND I IN THE CAR I AM SCARED AT TIMES TO DRIVE NOT KNOWING WHAT TO EXPECT OR WHAT ELSE COULD GO WRONG. *TR

09/21/2012
Components: STEERING,SERVICE BRAKES
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV8AT******
Summary

PURCHASED DODGE JOURNEY IN DECEMBER OF 2011. HAVE ONLY DRIVEN 11,300 MILES. BOUGHT 4 NEW TIRES TWO MONTHS AGO. HAVE BEEN KEEPING UP WITH ALL REGULAR MAINTENANCE TO THE VEHICLE. WHEEL SHAKES TREMENDOUSLY WHEN APPLYING THE BRAKES. ALSO, CAR DRAGS WHEN RELEASING THE THROTTLE. A CAR CUT ME OFF AND I HAD TO BRAKE FAST. BRAKES DIDN'T FEEL LIKE THEY WERE WORKING PROPERLY. *TR

09/14/2012
Components: SERVICE BRAKES
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE THE BRAKE WAS ENGAGED, THE STEERING WHEEL BEGAN TO SHAKE AND JERK ABNORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SEVERAL TIMES FOR THE FAILURE. THE BRAKE PADS AND ROTORS WERE REPLACED SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE STEERING WHEEL CONTINUED TO SHAKE WHEN THE BRAKE WAS ENGAGED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 60,000.

09/11/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

A CONTINUING FAILURE TO START. FOLLOWING A ELECTRICAL SYSTEM RECALL MY 2010 JOURNEY HAS FAILED TO START ON OCCASION AND BECAME A PROBLEM, CREATING AT TIMES A RISK OF BEING IN THE WRONG PLACE. WE HAVE SO LITTLE CONFIDENCE IN THIS VEHICLE, WE NO LONGER DRIVE AFTER DARK. WHEN REFUELING, I DON'T SHUT THE CAR OFF. (SAFETY ISSUE) HOWEVER; IT SHOULD BE KNOWN THAT SETTING THE ALARM SYSTEM, THEN TRIGGERING THE SYSTEM AND PUTTING THE FOB INTO THE IGNITION TO CLEAR ALARM, VEHICLE HAS STARTED EACH TIME. THE DEALER THINKS I SHOULD PAY TO HAVE A COMPUTER CHECK THE SYSTEM. BASED ON OTHER STORIES POSTED BOTH HERE AND ON, JUST ANSWER WEB SIGHT A COMPUTER WOULD BE OF NO VALUE. *TR

08/30/2012
Components: ENGINE
Incident Date: 07/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THIS 2010 DODGE JOURNEY SXT WHICH WAS DELIVERED TO ME ON 18 MARCH 2010. ON 19 JULY 2010 I HAD TO TAKE THIS VEHICLE TO TUCSON DODGE WHEN THE CHECK ENGINE CAME ON AND THE VEHICLE COMMENCED TO SHUDDER. EXAMINATION BY THE SERVICE DEPARTMENT FOUND THAT THE # 1 CYLINDER WAS MISFIRING AND THE INTAKE AND EXHAUST VALVES WERE NOT SEALING PROPERLY.ALSO, THE LOWER INTAKE MANIFOLD PLUG WAS SEEPING COOLANT. THE EXPANSION COOLANT TANK WAS LEAKING AT THE SEAM. THESE PROBLEMS NECESSITATED THE REPLACEMENT OF THE ENTIRE RIGHT CYLINDER HEAD ASSEMBLY AND LOWER INTAKE MANIFOLD,AND EXPANSION COOLANT TANK. AFTER REPAIR AND RETURN OF THE VEHICLE TO ME, 26 JULY 2012 , UPON STARTING THE VEHICLE A DISTINCT CLICKING NOISE WAS HEARD . WHICH I REPORTED TO THE SERVICE DEPARTMENT WHO WERE QUITE DISMISSIVE ABOUT IT . ON OR ABOUT 27 AUGUST I RETURNED TO THE DEALERSHIP THE CLICKING WAS GETTING LOUDER AND THE VEHICLE WAS SHUDDERING AGAIN. THIS NECESSITATED A SECOND ENGINE REPAIR. "THE ROCKER ARMS ARE WALKING DUE TO WORN BLOCKS AND ROCKERS". ERGO THE LEFT AND RIGHT BANK ROCKER ARMS/SHAFTS/TAPPETS HAD TO BE REPLACED. CHRYSLER HAS FAILED.NEGLECTED AND REFUSED TO REPLACE THE ENGINE IN ITS ENTIRETY DESPITE MY DEMAND THAT THEY DO BECAUSE OF REPEATED DOCUMENTED DEFECTS THEREWITH. THIS ENGINE SHOULD NOT HAVE BEEN BROKEN DOWN AND REPAIRED. EVIDENCE THE SECOND ENGINE PARTS FAILURE. ALSO, WHY SHOULD THE BLOCKS BE WORN AT 32K MILES? I AM THINKING THAT THEY WERE WORN WHEN THEY WERE PUT IN AT THE FACTORY AND AN INSPECTOR MISSED THIS IF IN FACT THEY WERE EVEN INSPECTED AT ASSEMBLY.I HAVE ABSOLUTELY NO CONFIDENCE IN THE ROADWORTHINESS OF THIS VEHICLE. THIS ENGINE PRESENTS A SERIOUS THREAT TO THE SAFETY AND WELLBEING OF ME AND/OR MY WIFE AND GRANDCHILDREN WHILE WE ARE OUT IN THE VEHICLE. I AM CONCERNED THAT THE ENGINE NEXT WILL SEIZE OR SHUT DOWN PUTTING ME OR THEM IN HARMS WAY WITHOUT WARNING. *TR *JS

08/23/2012
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

I HAVE HAD TO REPLACE FRONT AND REAR BRAKES ON THIS VEHICLE AT A HUGE EXPENSE AND THE POOR STOPPING ABILITY CAUSED PREMATURE WEAR OF MY TIRES WHICH ALSO HAD TO BE REPLACED AT A LARGE EXPENSE. ALSO, ON MULTIPLE OCCASIONS MY VEHICLE WILL NOT CRANK WHEN THE KEY IS TURNED. THE LIGHTS, RADIO, AND WINDOWS CONTINUE TO WORK, RULING OUT THE BATTERY AS THE CAUSE. YOU CAN HEAR A "CLICK" WHEN THE KEY IS TURNED BUT THE CAR REMAINS DEAD. I HAVE BEEN STRANDED IN DANGEROUS SITUATIONS WHEN THIS HAS HAPPENED. EACH TIME THE VEHICLE HAS BEEN TAKEN TO SERVICE, NO REMEDY IS MADE AS I AM TOLD THAT THE PROBLEM CAN NOT BE DUPLICATED. THE VEHICLE IS CURRENTLY IN FOR REPAIR WITH THE SAME ISSUE. I HAVE ASKED TO HAVE THE ELECTRICAL SYSTEM CHECKED BECAUSE I HAVE HAD ISSUES WITH MULTIPLE BULBS BLOWING OUT, (ALL AT THE SAME TIME), ONE WINDOW NOT RAISING OR LOWERING FROM THE PASSENGER BUTTON ONLY AND A MULTITUDE OF OTHER QUIRKY, ELECTRICAL ITEMS. I FEEL THAT THIS VEHICLE IS UNSAFE . *TR

08/21/2012
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

THE CHECK ENGINE KEEPS ON COMING ON AND STAYING ON. I HAVE NOTICED PROBLEMS WITH THE CAR LOSING POWER WHILE I AM DRIVING OR ACCELERATING; THIS HAS HAPPENED SEVERAL TIME. I RECENTLY HAD TO REPLACE THE BRAKES AND ROTORS; IT DRIVES HORRIBLY EVERY TIME I TRIED TO STOP THE CAR WOULD TREMBLE. I EXPECTED THE CAR TO NOT HAVE THESE PROBLEMS AS IT IS FAIRLY NEW AND I DO NOT CONSIDER IT TO HAVE ALOT OF MILEAGE. I AM REALLY CONCERNED ABOUT THESE PROBLEMS AS I DRIVE MY CAR WITH THREE SMALL CHILDREN. I DON'T HAVE THE MONEY TO KEEP TAKING IT FOR A DIAGNOSTIC EACH TIME THE LIGHT COMES ON; IF THE COMPANY IS AWARE OF THIS PROBLEM; THEY SHOULDN'T CHARGE PEOPLE SO MUCH TO CHECK THE CODES OR THEY SHOULD HAVE A RECALL TO FIX THE ONGOING PROBLEMS. *TR

08/17/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2011
Crash: No
Fire: No
Summary

CAR WONT START WHEN KEY IS TURNED ON HAVE TO WAIT BEFORE IT WILL START. THIS HAPPENS ONCE OR TWICE A MONTH SINCE I BROUGHT IT. *TR

08/17/2012
Components: SERVICE BRAKES
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE BRAKE PEDAL PULSATED UPON ENGAGING WITH A LOUD NOISE. IN ADDITION, THE STEERING WHEEL BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE FRONT BRAKES AND REAR BRAKES WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

08/17/2012
Components: ENGINE
Incident Date: 08/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 70 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000.

08/12/2012
Components: SERVICE BRAKES
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

MAY 10, 2011 WITH 25917 KM ON THE VEHICLE AND AT THAT TIME WINDSOR CHRYSLER REPLACED MY FRONT ROTORS AND BRAKE PADS ON BOTH SIDES OF THE VEHICLE. ON MARCH 15, 2012 I STARTED EXPERIENCING BRAKING PROBLEMS AGAIN WITH 45029 KM ON THE VEHICLE AND ONCE AGAIN WINDSOR CHRYSLER REPLACED MY FRONT ROTORS AND BRAKE PADS ON BOTH SIDES OF THE VEHICLE. ON BOTH OCCASIONS THE VEHICLE WOULD SHAKE VIOLENTLY LEFT TO RIGHT WHEN I WAS BRAKING AT SPEED OF 100 KM WHEN AS THIS OCCURRED SUDDENLY WITHOUT ANY OTHER WARNING THAT THE BRAKING SYSTEM FAILED AND NEEDS REPAIR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/08/2012
Components: SERVICE BRAKES,ENGINE
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

WE RECEIVED NOTICE THAT THERE WAS A VOLUNTARY BRAKE RECALL FROM DODGE JAN OR FEB 2012. AT THE TIME MY WIFE WAS EXPERIENCING JERKING AND PULLING TO THE STEERING WHEEL WHEN BRAKING. WE TOOK THE VEHICLE TO THE DEALERSHIP AND WE WERE ADVISED THAT THE FRONT PADS AND ROTORS WOULD HAVE TO BE REPLACED AND DODGE WOULD COVER THE COST. THIS WAS AROUND FEB/MAR 2012 WITH APPROXIMATELY 17K ON THE VEHICLE. ON 4 AUG WE TOOK THE VEHICLE BACK TO DODGE DUE TO THE SAME BRAKING PROBLEMS AND A CHECK ENGINE LIGHT. WE WERE ADVISED THAT THE CHECK ENGINE LIGHT WAS CAUSED BY A CRACK PISTON HEAD AND DODGE STATED THAT THE PISTON WOULD BE REPLACED UNDER WARRANTY. HOWEVER, WE WERE THEN ADVISED THAT THE JERKING AND PULLING IN THE STEERING WAS CAUSED BY THE REAR BRAKES AND WE WOULD HAVE TO PAID $534.00 TO HAVE THE REAR ROTORS AND PADS REPLACED. THIS DIDN'T SOUND RIGHT TO ME SO I CHECKED FOR ANY TSB/RECALLS, THE CAS WEBSITE, AND NHTSA WEBSITE I FOUND OUT THAT THE BRAKE PROBLEMS (BOTH FRONT AND REAR) HAVE BEEN A SERIOUS ISSUE WITH DODGE AND REPAIRS AND COSTS HAVE BEEN ALL OVER THE BOARD WITH DODGE EXCEPTING NO REAL FIX EXCEPT CHARGING CAR OWNERS ON REPEATED REPAIRS THAT ONLY FIX THE PROBLEM FOR 3-9K. IF THIS IS THE CASE NHTSA SHOULD MANDATE DODGE TO PROPERLY FIX THIS PROBLEM WITH CORRECT PARTS OR FULLY RECALL ALL OF THESE VEHICLES. DODGE IS PUTTING MY WIFE AND SON IN DANGER EVERYTIME THEY SET FOOT IN THE VEHICLE, AND THAT IS SOMETHING THE AGENCY FOR HIGHWAY SAFETY SHOULD NOT ALLOW TO CONTINUE. WE CONSUMERS NEED A REAL FIX AND NOT A BANDAIDE ON A DEFECTIVE PRODUCT AND YOUR AGENCY SHOULD NOT ALLOW DODGE TO CONTINUE TO IGNORE THIS PROBLEM. NHTSA SHOULD NOT HAVE TO WAIT FOR SOMEONE TO LOSE THEIR LIFE BEFORE TAKING ACTION AGAINST DODGE. WE ARE NOT BEANS TO COUNT, WE ARE PEOPLE! *TR

08/06/2012
Components: TIRES,WHEELS
Incident Date: 08/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

I WAS DRIVING AND MY TIRE BLEW OUT, I WAS TOLD THAT IT WAS BECAUSE THE TIRE PRESSURE MONITORING SYSTEM WAS CORRODED, CRACKED AND SPLIT IN HALF. UPON CHECKING OF ALL MY TIRES, ALL OF THEM ARE CRACKED AND CORRODED. ON THE TIRE THAT BLEW THE STEM WAS TOTALLY SPLIT IN HALF. THIS IS A HUGE SAFETY ISSUE, THEY CHANGED TO PLASTIC IN THE 2011 JOURNEY'S. WE BOUGHT THE CAR 1 1/2 MONTHS AGO AS A CERTIFIED USED CAR. *TR

07/30/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

I PURCHASED A 2010 DODGE JOURNEY (USED) IN SEPTEMBER, 2010. MY PROBLEM FIRST OCCURRED IN MAY, 2011. I WENT OUT TO MY CAR LEAVING WORK, AND IT WOULD NOT START. LIGHTS/HORN/LOCKS/RADIO ALL WORKED, BUT ALL I GOT WHEN I TURNED THE KEY WAS A CLICKING SOUND. AT FIRST THOUGHT, I FIGURED THE BATTERY MAY HAVE DIED AND NEEDED A JUMP-START. BUT THIS DID NOT WORK. AFTER TRYING FOR 1.5 HOURS, I FINALLY HAD THE VEHICLE TOWED TO A DEALERSHIP. AS SOON AS THE VEHICLE WAS RELEASED FROM THE TOW TRUCK, IT CRANKED RIGHT UP. I HAD THE DEALER RUN A FULL DIAGNOSTIC CHECK ON IT, SINCE IT WAS THERE AND PROBLEM HAD OCCURRED. BUT THEY FOUND NOTHING WRONG. I DROVE THE CAR HOME, AND THE PROBLEM BEGAN TO OCCUR MORE FREQUENTLY. IT HAS OCCURRED AT LEAST TWICE A WEEK, WITH WAIT TIMES VARYING. SOMETIMES IT'LL START AFTER 5 MINUTES. OTHER TIMES, I HAVE WAITED 2-3 HOURS WITHOUT IT STARTING, AND HAVE BEEN FORCED TO HAVE THE VEHICLE TOWED. OVER THE PAST YEAR I HAVE DRIVEN (OR TOWED) THIS VEHICLE BACK TO MY LOCAL DODGE DEALERSHIP A 10 TIMES! THE MOST RECENT VISIT WAS ON 7/29/12, WHEN I PAID TO HAVE THE WIN MODULE AND KEY FOB REPLACED, AND IT STILL DOESN'T WORK. I HAVE BEEN GIVEN SEVERAL REASONS FOR THE PROBLEM, ALL OF WHICH THEY HAVE SUPPOSEDLY FIXED (EITHER AT THE EXPENSE OF MY EXTENDED WARRANTY OR AT MY OWN EXPENSE). OTHER TIMES, I HAVE SIMPLY BEEN TOLD THERE IS NOTHING THEY CAN DO BECAUSE THEY CANNOT DUPLICATE THE PROBLEM WHEN THEY HAVE IT. I HAVE FILED 2 SEPARATE COMPLAINTS WITH CHRYSLER CORPORATION, BUT NO HELP. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. I TRANSPORT MY 3 GRANDCHILDREN ON A DAILY BASIS (TWO 4-MONTH OLD TWINS, BORN PREMATURELY). I LIVE IN TX, WHERE TEMPERATURES REACH AS HIGH AS 110+. I AM VERY AFRAID OF HAVING MY GRANDCHILDREN IN THE CAR WITH ME, AND THE CAR WILL NOT START FOR 2-3 HOURS, FORCING US TO WAIT IN THE 100+ TEMPERATURES TO SEE IF THE CAR WILL DECIDE TO WORK. PLEASE HELP!!! *TR

07/19/2012
Components: WHEELS
Incident Date: 07/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BEGAN TO LOSE AIR RAPIDLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE TIRE PRESSURE SENSOR VALVE WAS FRACTURED. THE MECHANIC PLACED A TEMPORARY RUBBER VALVE STEM TO THE TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD NOT ASSIST WITH THE REPLACEMENT OF THE VALVE STEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

07/19/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

THE CAR FIRST WOULD STALL WHILE DRIVING LOSING ALL POWER, A PLASTIC PIECE WAS INSTALLED TO HOLD KEY AFTER SEVERAL COMPLAINTS. SHORTLY AFTER THE VEHICLE WOULD NOT START AT ALL ON SEVERAL OCCASIONS LEAVING ME STRANDED THIS HAPPENED FOR ALMOST A YEAR MORE OFTEN THAN NOT AND I WAS TOLD BY THE DEALERSHIPS THERE IS NO RECALL AND I WOULD NEED TO PAY TO REPLACE THE IGNITION WHICH I HAD TO FINALLY DO WHEN THE VEHICLE WOULD NO LONGER START AT ALL IN JANUARY OF 2012, I NOW HAVE A NEW IGNITION WHICH WAS SUPPOSED TO FIX THE PROBLEM AND HAVE STILL BEEN EXPERIENCING THE SAME PROBLEMS ABOUT A MONTH AFTER I REPLACED THE IGNITION AND KEYS WHICH I HAD TO PAY EXTRA FOR A SECOND KEY IT IS GETTING BACK TO THE WAY IT WAS BEFORE I REPLACED THE IGNITION TAKING ME 30 MINS TO START MY CAR TODAY, ALL THE POWER COMES ON THE ENGINE WILL JUST NOT TURN OVER. THIS CAR IS BECOME VERY UNRELIABLE FOR A WORKING MOTHER, I NEVER KNOW IF I'LL BE ABLE TO JUST GET IN MY CAR AND GO OR IF I'LL HAVE TO LEAVE MY CAR SOMEWHERE OVER NIGHT AND COME BACK AND HOPE IT STARTS AGAIN. PLEASE HELP!! *TR

07/13/2012
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT THERE WAS AN EXCESSIVE VIBRATION IN THE VEHICLE WHEN APPLYING THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION AND THEY INFORMED HIM THAT THE ROTORS WERE FAILING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 15,000. UPDATED 08-09-12 *BF THE STATED THE BRAKE PADS WERE NOT WORN NOR WAS IT NECESSARY TO REPLACE THEM. THE VEHICLE HAS POOR FUEL MILEAGE AND LOSS OF POWER. THE VEHICLE DRAGGED INSTEAD OF COASTING WHEN RELEASING THE THROTTLE. THE VEHICLE OPERATES CORRECTLY IN NEUTRAL AND WITHOUT USING ALL WHEEL DRIVE. FUEL MILEAGE ALSO INCREASED. UPDATED 08/13/2012 *JS *TR

07/11/2012
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

WHILE DRIVING AT HWY. SPEED 50 MPH, ENGINE JUST CUT OFF, LOSING LIGHTS, POWER ETC.. AFTER MONTHS OF COMPLAINTS AND APPOINTMENTS WITH NO HELP, FINALLY RECEIVED A RECALL NOTICE ABOUT A YR. AFTER OUR FIRST COMPLAINTS. THE IGNITION SWITCH HAD TO BE REPLACED, FOB WAS SLIPPING OUT OF IGNITION. NOW BRAKES ARE ON BACK ORDER, RESURFACED BOTH FRONT AND REAR AT 9406 MILES,ADJUSTED AT 12259, AND AWAITING PARTS FOR OUR THIRD REPAIR ON THE BRAKES FRONT AND REAR AT 20697. DID I MENTION THEY WANT A 100. DEDUCTIBLE TO REPAIR A DEFECT IN THEIR BRAKES. *TR

06/15/2012
Components: SERVICE BRAKES
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PHFV7AT2******
Summary

VEHICLE HAS BEEN IN THE SHOP 4 TIMES FOR UNEVEN BRAKING AND PREMATURE BRAKE WEAR. BRAKING BECOMES DIFFICULT AND UNSAFE AFTER 10-12K MILES. WE ARE ON OUR 3RD SET OF BRAKES AND ROTORS IN 35K MILES. VEHICLE SHUTTERS AND BRAKING DISTANCES BECOME SIGNIFICANTLY HIGHER THAN NORMAL AFTER A SHORT TIME. *JB

06/15/2012
Components: SERVICE BRAKES
Incident Date: 05/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES WITH THE VEHICLE. WHILE TRAVELING 3 MPH IN REVERSE, A GRINDING NOISE EMITTED FROM THE BRAKES. THE SECOND FAILURE OCCURRED AS THE CONTACT WAS TRAVELING 25-30 MPH AND THE BRAKES WERE DEPRESSED BUT THE VEHICLE STARTED TO SHAKE VIOLENTLY. ON A SEPARATE OCCASION AS THE CONTACT WAS TRAVELING 25 MPH, THE ANTI-LOCK BRAKING WARNING LIGHT ILLUMINATED AND THE VEHICLE AGAIN BEGAN TO SHAKE VIOLENTLY. THE FOURTH FAILURE OCCURRED AS THE CONTACT WAS TRAVELING 25 MPH AND A BURNING SMELL EMITTED FROM THE REAR OF THE VEHICLE AS THE STEERING WHEEL BEGAN TO SHAKE ABNORMALLY. THE MOST RECENT FAILURE OCCURRED WHEN THE CONTACT WAS TRAVELING 55 MPH AND THE STEERING WHEEL BEGAN TO SHAKE AFTER THE BRAKES WERE DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES. THE DEALER CONFIRMED THAT THE FRONT BRAKES AND BOTH ROTORS NEEDED TO BE REPLACED. THE DEALER ALSO CONFIRMED THAT THE ANTI-LOCK BRAKING SENSOR, AS WELL AS THE PASSENGER SIDE HUB AND BEARINGS NEEDED TO BE REPLACED. IN ADDITION, THE REAR BRAKES AND REAR CALIPERS WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,389 AND THE CURRENT MILEAGE WAS 39,550.

06/14/2012
Components: SERVICE BRAKES
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH6FV0AT******
Summary

BRAKES WENT OUT AT 14,074; THEN AGAIN AT 20,811 MILES; AND AGAIN AT 36,201. THE VEHICLE IS TWO YEARS OLD. *JB

06/13/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/09/2012
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE PARKING IN A RESIDENTIAL DRIVEWAY WHEN HE NOTICED A FIRE HAD ERUPTED FROM UNDER THE HOOD. HE WAS ABLE TO REMOVE THE VEHICLE FROM THE DRIVEWAY AND CONTACTED THE FIRE DEPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE FACILITY AND WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT'S VIN WAS NOT INCLUDED IN ANY RECALLS AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 15,300. THE VIN WAS NOT AVAILABLE.

06/12/2012
Components: SERVICE BRAKES
Incident Date: 06/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

MY BRAKES STARTED TO GRIND TWO WEEKS AGO. I HAD TO HAVE BOTH THE PADS AND ROTORS REPLACED. DODGE IN MEDINA, OHIO STATED THAT THEY ARE NOT SURE WHY I HAD PREMATURE WEAR AND WOULD NOT COVER THE COST OF REPAIR. I STATED THAT I AM AWARE OF THE PROBLEMS OF THE JOURNEYS BREAKS, HOWEVER IT GOT ME NO WHERE. I HAD TO PAY TO REPLACE THEM TOTALLY OUT OF POCKET COSTING $364.93. *TR

06/08/2012
Components: SERVICE BRAKES
Incident Date: 02/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

IT WAS A SATURDAY MORNING (ABOUT 9AM) AND I AM DRIVING ABOUT 70 MILES TO MY DESTINATION, THE BRAKES FELT LIKE THEY WERE APPLIED FOR ABOUT 1-2 SECONDS THEN RELEASED WITHOUT MY FOOT ANYWHERE NEAR THE BRAKES, THE STEERING WHEEL PULLS ME BUT I AM ABLE TO TAKE CONTROL OF THE VEHICLE. I CONTINUE FOR ABOUT ANOTHER 5 MORE MILES, AND IT HAPPENS AGAIN, THIS TIME MORE VIOLENTLY. I WAS DOING THE SAME SPEED AS BEFORE, ABOUT 70 MPH AND VEHICLE WAS TRAVELLING IN THE SECOND LEFT LANE AND THE LANES WERE VEERING TO THE LEFT. THE BRAKES APPLIED AT A MUCH STRONGER RATE AND AGAIN, I ALMOST LOST CONTROL OF THE VEHICLE, FEELING AS THOUGH THE VEHICLE WAS PULLING ME TO THE LEFT AS IF TO INTEND TO SPIN OUT OF CONTROL. LUCKILY, I WAS ABLE TO RE-GAIN CONTROL OF THE VEHILCE. I CALLED NORMANDIN AGAIN, THEY TOWED MY VEHICLE TO THE DEALERSHIP AND AFTER 3 WEEKS OF HAVING IT AND "DRIVING THE VEHICLE HARD", THEY WERE NOT ABLE TO REPLICATE THE INCIDENT THAT OCCURED TO ME, THEREFORE, UNABLE TO PINPOINT THE CAUSE. THEY ADVISED ME THAT THE BACK ROTORS NEED TO BE REPLACED AS THEY ARE SHAKING BUT THAT THE EXTENDED WARRANTY ONLY COVERS THE FRONT. I WOULD HAVE TO PAY OUT OF POCKET FOR THE REARAFTER 3 WEEKS, I HAVE MY HUSBAND DRIVE THE CAR HOME FROM THE DEALER (THE WARRANTY ONLY COVERS TOW'S TO THE DEALERSHIP, NOT FROM THE DEALERSHIP). THE CAR SAT IN THE PARKING GARAGE SINCE THAT DAY AND IT IS NOW JUNE, 2012 AND I REFUSE TO DRIVE IT ANY MORE. *JS

06/06/2012
Components: SERVICE BRAKES
Incident Date: 11/16/2006
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

BRAKE SQUEALING AND SERIOUS MASSIVE VIBRATION. *TR

05/30/2012
Components: SERVICE BRAKES
Incident Date: 05/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

PROBLEM DESCRIPTION: PURCHASED NEW 2/26/11 - ON 5/25/12 THE VEHICLE HAD 11764 ACTUAL MILES. HEARD SQUEALING NOISE WHEN APPLYING BRAKES - TOOK TO DEALERSHIP AND REAR ROTORS WARPED AND REAR PADS NOISY. DEALERSHIP REPLACED REAR ROTORS AND PADS. PICKED UP VEHICLE AFTERNOON OF 5/25/12. DROVE VEHICLE HOME AND HAVE ONLY DRIVEN VEHICLE YESTERDAY 5/29/12 AND TODAY 5/30/12 TO WORK AND, AGAIN, THE SQUEALING HAS OCCURRED ON MY WAY HOME (5/30/12). CALLED THE SERVICE MANAGER IMMEDIATELY AND REPORTED. AM TAKING INTO DEALERSHIP FIRST THING IN MORNING AGAIN (5/31/12). [*ALSO PLEASE NOTE THAT ON 01/13/12 I HAD A FLUID LEAK UNDER LEFT FRONT OF VEHICLE AND THE VEHICLE WAS INSPECTED BY THE DEALERSHIP WHERE PURCHASED AND THE DEALERSHIP HAD TO REPLACE A LEFT AXLESHAFT SEAL WHICH THEY STATED WAS A DEFECT.] *TR

05/30/2012
Components: SERVICE BRAKES
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV7AT******
Summary

I HAD MAJOR PULSATING / VIBRATING WHEN BRAKING ON MY 2010 DODGE JOURNEY AFTER ONLY 16K. I DISCOVERED THIS IS A COMMON PROBLEM, THERE ARE MANY COMPLAINTS AND EVEN A FEW CLASS ACTION LAWSUITS ALLEGING THE BRAKE WERE UNDER ENGINEERED / UNDER SIZED FOR THIS CAR, AT LEAST ON THE 2009 & 2010 MODELS. I WAS PLEASED TO LEARN THAT CHRYSLER EXTENDED THE WARRANTY (ACKNOWLEDGING THE PROBLEM) ON THE BRAKES FOR THESE VEHICLES, BUT WAS NOT PLEASED TO FIND OUT THAT 1) THEY WANT YOU TO PAY A $50 OR $100 "DEDUCTIBLE" TO FIX THE PROBLEM (THAT THEY ACKNOWLEDGED BY EXTENDING THE WARRANTY) 2) THE WARRANTY IS ONLY EXTENDED TO 36K MILES AND 3) THAT THE WARRANTY ONLY APPLIES TO THE FRONT BRAKES AND MY REAR BRAKES WERE ALSO WARPED, WHICH I ARGUE IS THE RESULT OF THE FRONT BRAKES BEING UNDERSIZED IN THE FIRST PLACE...HOW ELSE DO YOU EXPLAIN WARPED FRONT AND REAR ROTORS ON A VEHICLE ONLY 1 YR OLD AND ONLY 16K MILES? I PAID THE $50 DEDUCTIBLE FOR THE FRONT BRAKES, PLUS $199 + TAX (REAR BRAKES) TO GET BACK ON THE ROAD, AND PROMPTLY CALLED CHRYSLER CUSTOMER SERVICE TO PITCH A FIT AND LET THEM KNOW WHAT I THOUGH ABOUT HAVING TO PAY ONE CENT OUT OF MY POCKET FOR A PROBLEM THAT IS WELL DOCUMENTED AND THEY ACKNOWLEDGED (BY EXTENDING THE WARRANTY). I EVENTUALLY RECEIVED A FULL REIMBURSEMENT FROM CHRYSLER FOR THE FULL AMOUNT I PAID, INCLUDING THEIR $50 "DEDUCTIBLE". I WAS VERY HAPPY WITH THIS RESOLUTION, BUT STILL DISAPPOINTED THAT I HAD TO EVEN PAY OUT OF POCKET AND INITIATE THE COMPLAINT IN THE FIRST PLACE TO GET REIMBURSED, WHEN THEY ARE FULLY AWARE OF THE ISSUE. FAST FORWARD LESS THAN 1 YEAR LATER AND ABOUT 14K MILES LATER EXACT SAME PROBLEM. UNACCEPTABLE. I NOW HAVE TO GO THROUGH THIS AGAIN, AND I AM NOT HAPPY. CHRYSLER SHOULD ISSUE A RECALL AND REPLACE THE BRAKES ON THESE VEHICLES! THIS IS A SAFETY ISSUE. ENOUGH WITH THE HALF @$$ ATTEMPT OF "EXTENDING WARRANTIES" AND "DEDUCTIBLES". *TR

05/16/2012
Components: SERVICE BRAKES
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

NTHSA, GOOD MORNING, I HAVE BEEN EXPERIENCING CONCERNS REGARDING THE BRAKING SYSTEM ON MY 2010 DODGE JOURNEY. WHEN DRIVING AT SPEEDS OVER 55 MPH ON THE HIGHWAY AND HAVING TO APPLY THE BRAKES THE STEERING WHEEL BEGIN TO SHAKE BACK AND FORTH AND THIS IS SOMEWHAT ALARMING TO BOTH ME AND MY WIFE. I HAVE HAD MANY VEHICLES IN THE PAST AND I HAVE NOT EVER EXPERIENCED THIS BEFORE. IS THERE A RECALL ON THE BRAKING SYSTEM OR SHOULD WE BE ALARMED AND MORE IMPORTANTLY WHAT SHOULD BE DONE? CONTACT DODGE AND FILE A COMPLAINT OR ASK THEM IF THEIR IS A RECALL ON THE BRAKING SYSTEM? PLEASE ASSIST? SINCERELY, MR. FREDERICK ROTT MSGT RETIRED USMC

05/01/2012
Components: TIRES
Incident Date: 04/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY EQUIPPED WITH HANKOOK DYNA PRO TIRES, SIZE 225/70R16. THE CONTACT WAS DRIVING 70 MPH WHEN THE REAR DRIVER SIDE TIRE BLEW. THE CONTACT MERGED ONTO THE SHOULDERS AND CHANGED THE TIRE. THE WEATHER WAS CLEAR AND THERE WAS NO DAMAGE TO THE VEHICLE OR THE TIRE. THE MANUFACTURER WAS NOTIFIED WHO STATED THAT THE FAILURE WAS LIKELY CAUSED BY A ROAD HAZARD AND PROVIDED NO ASSISTANCE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 16,850.

04/30/2012
Components: POWER TRAIN
Incident Date: 03/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV9AT******
Summary

ON 3/14/2012 (31,604 MILES) WHILE PULLING OUT OF A PARKING SPACE THE TRANSMISSION STARTED TO GRIND AND THE VEHICLE LOST POWER. THE DEALER FOUND A STORED CODE R1790 AND RESET THE CODE UNABLE TO FIND FURTHER ISSUE. PICKED VEHICLE UP ON 3/15/2012 DROVE VEHICLE HOME. THE TRANSMISSION WAS NOTICEABLY SLIPPING AND WE WERE TOLD THAT IT WAS PERFORMING "NORMALLY" CONTINUED DRIVING THE VEHICLE UNTIL... 4/18/2012 (33,133 MILES) THE TRANSMISSION STARTED GRINDING AGAIN, VEHICLE LOST ALL POWER IN HEAVY TRAFFIC WHERE MY SON NARROWLY AVOIDED BEING HIT HEAD ON. VEHICLE HAD TO BE FLAT BED TOWED TO DEALER, WOULD NOT MOVE UNDER ITS OWN POWER. MULTIPLE CODES FOUND: P0841 LEFT REAR PRESSURE SWITCH RATIONALITY P0733 GEAR RATIO ERROR IN 3RD P0944 LOSS OF PUMP PRIME P1790 FAULT INNER AFTER SHIFT P0731/732/734 GEAR RATIO 1, 2, & 4 P0846 PRESSURE SWITCH RATIONALITY P0838 LC PRESSURE RATIONALITY. FOUND METAL IN TRANSMISSION PAN, DISASSEMBLED AND FOUND BAD PLANETARY AND DAMAGED UNDERDRIVE COMPOUNDER. REPLACED THE COMPOUNDER, REMOVED THE VALVE BODY AND RECONDITIONED AND FLUSHED THE COOLER. VEHICLE WAS RETURNED TO US ON 4/30/2012 AND STILL FEELS LIKE THE TRANSMISSION IS NOT OPERATING NORMALLY. *JS

04/26/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/26/2012
Crash: No
Fire: No
Summary

WE HAD TO CHANGE THE BRAKE PADS AND/OR ROTORS THREE TIMES IN 70,000 MILES. THE LAST BRAKE JOB REQUIRED REPLACING THE REAR CALIPER, ALONG WITH THE ROTORS AND PADS - WHICH WAS VERY COSTLY. THE MECHANIC TOLD US THIS WAS FAIRLY COMMON, WITH THIS CAR. MY ONLY COMPLAINT WITH THIS VEHICLE, IS THE BRAKES. THEY ARE SIMPLY TERRIBLE. DODGE REALLY NEEDS TO FIX THIS MISTAKE. *TR

04/16/2012
Components: SERVICE BRAKES, AIR
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

BRAKES HAVE WORN TO THE POINT OF NEAR FAILURE AT ONLY 17,300 MILES. *JS

04/13/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

WE HAVE HAD TO REPLACE FRONT BRAKE PADS AND ROTORS APPROXIMATELY EVERY 12,000 MILES ON THIS CAR. WE BOUGHT THE CAR USED WITH ONLY APPROXIMATELY 18,000 MILES ON IT AND AT APPROXIMATELY 19,000 MILES THE FRONT BRAKE PADS AND ROTORS HAD TO BE REPLACED FOR WORN OUT PADS AND WARPED ROTORS. TOOK IT TO A DODGE DEALER TO SEE WHY THE BRAKES WORE OUT SO EARLY AND THEY SAID IT HAD NON-MOPAR BRAKE PADS ON IT SO IT VOIDED THE WARRANTY AND THERE WAS NOTHING THEY COULD DO FOR US. IT HAS APPROXIMATELY 58,000 MILES ON IT NOW AND WE HAVE HAD TO REPLACE THE FRONT BRAKE PADS AND ROTORS 3 TIMES FOR WORN OUT PADS AND WARPED ROTORS AND THE REAR BRAKE PADS AND ROTORS ONCE AT 40,000 MILES FOR THE SAME. I HAVE NEVER HAD A VEHICLE GO THRU BRAKES LIKE THIS ONE. THE BRAKES ARE UNDERSIZED FOR THE WEIGHT OF THE VEHICLE AND DODGE KNOWS IT BUT REFUSES TO DO ANYTHING ABOUT IT, THAT IS NOT RIGHT! WHEN THE BRAKES WEAR OUT THIS QUICKLY WITH NORMAL DRIVING CONDITIONS THERE IS A PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS INJURED OR KILLED DUE TO THIS POORLY DESIGNED BRAKE SYSTEM. *TR

04/12/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB0AT******
Summary

I EXPERIENCED SHAKING/PULSATIONS ON THE BRAKE PEDAL WHEN SLOWING DOWN FOR A STOP (THE FASTER I WAS GOING BEFORE DECLINE IN SPEED, THE LARGER THE SHAKING/PULSATION WOULD BE). I TOOK THE VEHICLE TO A LOCAL MECHANIC WHO INFORMED ME THAT THE CALIPERS ON THE FRONT WHEELS WERE STICKING AND THAT THE PISTONS WERE GETTING HOT AND WOULD EVENTUALLY CRACK. HE ALSO INFORMED ME THAT THIS IS NOT NORMAL FOR A VEHICLE THAT IS LESS THAN 2 YEARS OLD WITH ONLY 15K MILES ON IT. *TR

03/20/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

WE HAVE HAD OUR CAR FOR 15 MONTHS NOW, BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 3-5 MONTHS! CALIPER ON FRONT END WAS SO DAMAGED FROM BRAKE SYSTEM THE MECHANIC ALMOST WOULDN'T LET US DRIVE HOME. THIS IS OUR ONLY CAR WE HAVE 2 KIDS AND ONE INCOME, WE CAN'T AFFORD TO RISK OUR CHILDREN'S LIVES, AND WE CAN'T AFFORD TO KEEP MAKING PAYMENTS ON A DEATH TRAP ON TOP OF ALL THE REPAIRS. *KB

03/12/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE TRAVELING 40 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD NOT ACCELERATE HOWEVER, THE RPMS WOULD RISE WHEN THE ACCELERATION PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO DIFFERENT OCCASIONS WERE THE OXYGEN SENSOR AND THE CATALYTIC CONVERTER WAS REPLACED. HOWEVER THE FAILURE PERSISTED. THE CURRENT MILEAGE WAS 93,000 AND THE FAILURE MILEAGE WAS 91,000.

03/09/2012
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE PARKED, THE CONTACT NOTICED THAT THE LIGHTS ON THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AND THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY AT LEAST FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND REPAIRS, BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT WERE PERFORMED BY THE TECHNICIAN. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

02/29/2012
Components: ELECTRICAL SYSTEM
Incident Date: 02/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

UPON DRIVING THE VEHICLE WE LOST POWER TO THE RADIO, CIGARETTE LIGHTER AND CRUISE CONTROL. IT WENT OFF FOR ABOUT 30 SECONDS AND CAME BACK ON. IT HAPPENED BETWEEN 8-10 TIMES DURING A 2 DAY PERIOD. IT DOESN'T MATTER THE SPEED AT ALL. *TR

02/25/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

BRAKES AND ROTORS WARPED TOOK TO DODGE THEY TOLD ME NOT THEIR PROBLEM. SO WE FIXED OURSELVES COST AROUND $250.00. I NOW HAVE 40000 MILES AND JUST PUT ON THE 4TH SET OF ROTORS AND BRAKES. DODGE NEEDS TO FIX THIS CAR IT IS UNSAFE I CANNOT AFFORD TO TRADE IT. *TR

02/23/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT END OF THE VEHICLE BEGAN TO VIBRATE AND PULL TO THE RIGHT. THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE TO STOP THE SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE ROTORS AND PADS WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE RECURRED APPROXIMATELY 28,000 MILES LATER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

02/21/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT A SQUEAKING NOISE WOULD EMIT FROM THE REAR BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE REAR BRAKE PADS AND ROTORS WERE COMPLETELY WORN. THE PADS AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,618.

02/13/2012
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV8AT******
Summary

BRAKES WERE VIBRATING AND DIDN'T SOUND RIGHT DEALER REPLACED DUE TO RECALL BUT HAD TO STILL PAY 100 DOLLARS. ALSO ON 9/11/11 REPLACE TURN SIGNAL ON DRIVERS SIDE WHEN WENT OUT IT TOOK OUT BRAKE LIGHTS TOO THEY REPAIRED THAT AND NOW ONLY 6MONTHS LATER PASSENGER SIDE TURN SIGNAL DOING SAME THING THEY REPLACED LIGHT BULB DROVE IT HOME WAS FINE AN HOUR LATER STARTED HAPPENING AGAIN TAKES OUT BRAKE LIGHTS. ALSO WHEN TOOK IN FOR TURN SIGNAL HAD TO HAVE BACK BRAKES REPAIRED FELT SAME VIBRATION AND NOISE. ALSO HAD TO PAY 100 DOLLARS OUT OF POCKET AND CAR ONLY HAS 21,000 MILES. *TR

02/03/2012
Components: STEERING
Incident Date: 10/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO APPLY THE BRAKES, BUT THE VEHICLE COASTED THROUGH ONCOMING TRAFFIC BEFORE STOPPING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE POWER STEERING HOSES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

01/27/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

AT 9000 MILES, I HAD TO STOP VERY FAST BECAUSE SOMEONE PULLED OUT IN FRONT OF ME. WHEN I STOPPED, THE WHOLE FRONT END SHUTTERED. I TOOK IT IN TO MACHAIK DODGE, THEY REPLACED THE ROTORS AND PADS STATING THEY WERE WARPED. THEY SAID NOTHING ABOUT IT BEING A SAFETY RECALL. WHICH IT STILL ISN'T. I FINALLY RECEIVED A RECALL LETTER 2 MONTHS AFTER IT BEING FIXED THE FIRST TIMER. NOW AT 35,000 MILES, I NEED BRAKE PADS. I TOOK IT BACK TO MACHAIK TODAY 1/27/2012, THEY TOLD ME THEY WOULD REPLACE THE BRAKE PADS FOR A $100.00 DEDUCTIBLE. MY PROBLEM IS ALL THE COMPLAINTS PEOPLE ARE HAVING WITH THE BRAKE PADS AND HAVING TO REPLACE THEM EVERY 15-25,000 MILES. *TR

01/24/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

FAULTY BRAKE SYSTEM; PENDING 3RD REPAIR TO CORRECT THE PROBLEM; CAR SHAKES WHEN BRAKING AND IS UNSAFE TO DRIVE; DEALER FIX IS TO REPLACE ROTORS & PADS WITH THE SAME DEFECTIVE PARTS LEADING TO CONTINUED UNSAFE CONDITIONS. *TR

01/23/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SHAKE VIOLENTLY WHEN THE BRAKES WERE APPLIED. THE MANUFACTURER AND THE DEALER WERE BOTH NOTIFIED OF THE FAILURE, BUT BOTH DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 18,000.

01/14/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

THE BRAKES SHAKE BAD WHEN SLOWING FROM 40 MPH OR HIGHER NOTE FRONT ROTORS AND PADS WERE REPLACED AT 21956 MILES AFTER TWO TIMES IN THE SHOP AT A COST OF 50.00 BUT I AM HAVING THE SAME PROBLEM WITH THE REAR BRAKES WHEN THE CAR IS STOPPED FAST REAR BRAKES SHAKE CHRYSLER WILL NOT WARRANTY. THE TRANSMISSION HITS VERY HARD ABOUT 50% OF THE TIME WHEN SHIFTING INTO DRIVE FROM ANY OTHER STICK POSITION THIS IS CAUSING TRANSMISSION DAMAGE CHRYSLER IS AWARE OF THE PROBLEM THE DEALER SHOP MARK DODGE SHOWED ME AN EMAIL THEY GOT BACK FROM CHRYSLER AFTER THE SHOP FOREMAN NOTED THIS DEFECT WAS HAPPENING AND CONTACTED CHRYSLER ABOUT WHAT TO DO. THE RESPONSE FROM CHRYSLER WAS " [XXX] THIS HAS BEEN NOTED IN SEVERAL PRIOR CASES . AT THIS TIME IT IS CONSIDERED CHARACTERISTIC- [XXX] " SO A TRANSMISSION BANGING INTO GEAR IS CHARACTERISTIC. THIS IS THE FIRST TIME I HAVE HAD A VEHICLE DO THIS IN 40YRS OF DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/16/2011
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 12/15/2011
Crash: No
Fire: No
Summary

WINDOWS GO UP AND DOWN AUTOMATICALLY AT WILL. DRIVERS SIDE GETS STUCK IN EITHER POSITION AND THEN GOES UP OR DOWN AT WILL. THIS OCCURS WHEN VEHICLE IS EITHER STANDING STILL OR IN MOTION. *TR

11/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 11/30/2011
Crash: No
Fire: No
Summary

MAKING LEFT TURN INTO PARKING LOT AND VEHICLE SHUT OFF. RECENTLY NOTICED POSSIBLE RELATED ISSUES WITH COMPUTER, INCLUDING UCONNECT NOT WORKING. THE VEHICLE WENT IN FOR RECALL REPAIRS IN AUG 2011 INCLUDING L25 BUT WE HAD NOT EXPERIENCED ANY ELECTRIC CONCERNS PRIOR TO THAT POINT. CALLED DEALER TODAY AND THEY ADVISED TO BRING VEHICLE IN BUT THEY HAD NOT HEARD OF ISSUES OCCURRING AFTER L25 REPAIR. *KB

11/26/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV2AT******
Summary

PRE MATURE WARP. OF FRONT ROTORS. VEH BECOMES ALMOST UNCONTROLLABLE WHEN BREAKING THE SHAKING OF THE VEH IN COMBINATION WITH THE MOUNTAINOUS TERRAIN MADE THE VEH. UNSAFE! *TR

11/06/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

1) I HAD THE FRONT BRAKES REPLACES AFTER OWNING THE CARE 7 DAYS. THE DEALER REPLACED THE FRONT RODARS AND BRAKE PADS. SIX WEEKS LATER I COMPLAINED OF THE METAL TO METAL SOUND FROM THE REAR BRAKES, BUT THE DEALER TOLD ME, "YOU CAN KEEP DRIVING THE CAR, IT'S OK FOR NOW". NOW THE BRAKES ARE TOTALLY GONE AND THE FRONT BRAKES ARE CAUSING THE CAR TO SHAKE WHEN YOU SLOW DOWN...AGAIN!! 2) THE CAR DOESN'T ALWAYS START. YOU HAVE TO CRANK THE KEY 4-5 TIMES BEFORE IT WILL START. THIS SEEMS TO BE IN INTERMITTENT PROBLEM. 3) THE TRANSMISSION JERKS INTO GEAR. 4) THE PLASTIC IN THE WHEEL WELL COMING OFF. *TR

11/03/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT WAS DRIVING WITH THE CRUISE CONTROL SET TO 55 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS OF OVER 5,000. THE CONTACT HAD TO SWITCH OUT OF GEAR TO ALLOW THE VEHICLE TO DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 36,600.

11/01/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

FRONT AND BACK BRAKES AND ALL ROTORS HAD DEFECT. NEEDED TO BE REPLACED. *TR

10/31/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB3AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE CONTACT HAD THE VEHICLE TAKEN TO THE DEALER BUT NO FAILURES WERE DISCOVERED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND EACH TIME THE DEALER STATED THAT THE VEHICLE STARTED WITHOUT ANY PROBLEMS AND THERE WERE NO FAILURE CODES PRODUCED THROUGH DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 21,697.

10/18/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 09/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT IT WAS DIFFICULT TO START THE VEHICLE USING THE KEY. THE CONTACT HAD TO TURN THE KEY IN THE ON AND OFF POSITION NUMEROUS TIMES BEFORE THE VEHICLE WOULD START. THE DEALER ATTEMPTED TO DIAGNOSE THE FAILURE, BUT WAS UNSUCCESSFUL. THE MANUFACTURER WAS NOTIFIED AND WAS IN THE PROCESS OF ASSISTING THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 23,000. UPDATED 11/221/11*LJ THE CONSUMER STATED HE HAD TO TURN THE KEY NUMEROUS TIMES, TO GET THE VEHICLE TO START.

10/17/2011
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

MY DODGE WAS PURCHASED AND ORIGINALLY HAD A RADIO CONNECTION PROBLEM. WHERE IT PLAYED STATIC WHILE PLAYING A CD AS WELL AS THE SPEAKERS SOUNDED BLOWN OUT. SINCE HE RADIO HAS BEEN REPLACED 3 TIMES AND STILL SEEMS TO REMAIN THE SAME. I HAVE HAD THE ALIGNMENT DONE 4 TIMES SINCE MAY 2011 AND THE PROBLEM REMAINS.THE AC HAS A DELAY WHEN TURNED ON. BUT MY BIGGER PROBLEM IS WHEN I FELT MY CAR SHUDDER WHILE PULLING AWAY FROM THE CURB. IT SERIOUSLY FELT AS THOUGH THE WHEELS WERE GOING TO FALL RIGHT OFF AND OUT FROM UNDER THE CAR. I TOOK IT IN TO THE DEALERSHIP AND THEY REPORTED NO PROBLEM ALTHOUGH WHEN WE TEST DROVE THE CAR THE ! LIGHT IN THE DASH CAME ON. SO THEY HAD ME WAIT ABOUT 20 ADDITIONAL MINUTES TO FIX THE ISSUE. SINCE I HAVE GOTTEN MY CAR BACK IT NOW SHUTS COMPLETELY OFF WHEN I COME TO A STOP. I AM FREAKED OUT AND DEVASTATED BY MY OVERWHELMING CONCERN FOR MY 5YR SON AND MYSELF. I JUST AM CURRENTLY NOT FEELING THE "DEPENDABLE DODGE" STATEMENT. HOPEFULLY DODGE RECOGNIZES THAT THIS IS HAPPENING OFTEN AND FIXES IT BEFORE A DEATH OCCURS. SIMPLY IS IT A DANGER TO OUR SELF AND THE COMMUNITY TO DRIVE AROUND IN CARS THAT COMPLETELY SHUT DOWN UNEXPECTEDLY. *TR

10/07/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE SECURITY ALARM SYSTEM FAILED TO DISENGAGE UPON ENTERING THE VEHICLE. THE IGNITION WOULD NOT START AND ALL LOCKED DOORS FAILED TO UNLOCK. THE DRIVER SIDE DOOR WAS MANUALLY UNLOCKED. THE FAILURE RECURRED TWICE. ON THE FIRST OCCURRENCE, THE DEALER WAS UNABLE TO DETECT A TROUBLE CODE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE BOTH KEY FOBS WERE REPROGRAMMED. IN ADDITION TO THE REPAIR, THE WCM AND TIPM WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. MANUFACTURER WAS MADE AWARE OF THIS PROBLEM AFTER TALKING TO NHTSA. UPDATED 11/01/2011 *LN

09/21/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/21/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHEN THE BRAKES WERE APPLIED, THE FRONT END OF THE VEHICLE WOULD SHAKE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS INSPECTED. THE DEALER INFORMED THE CONTACT THAT THE FRONT ROTORS AND BRAKE PADS WERE WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS REPAIRED. THE CURRENT MILEAGE WAS 14,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.

09/18/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

I JUST BOUGHT A 2010 DODGE JOURNEY FOR MY FAMILY ONE MONTH AGO AND THE BRAKES ARE ALREADY GIVING ME PROBLEMS. THE BRAKES WERE FINE WHEN I FIRST BOUGHT THE VEHICLE ONE MONTH AGO. I AM HAVING SEVERE VIBRATIONS IN THE STEERING WHEEL AS A RESULT OF THE ROTORS BEING WARPED. THE CAR ONLY HAS ABOUT 22600 MILES ON IT AND THE ROTORS SHOULD NOT BE WARPED AT THIS POINT IN THE CAR'S LIFE. WHEN BRAKING DOWN STEEP HILLS, THE CAR VIBRATES SO BAD THAT IT SOUNDS LIKE AN 18-WHEELER USING ITS JAKE BRAKE DOWN A HILL. I READ ONLINE AFTER THE PROBLEM STARTED AND DODGE HAS 2 LAWSUITS AGAINST THEM FOR INADEQUATE BRAKES IN THE DODGE JOURNEY. I AM EXTREMELY ANGRY THAT I JUST BOUGHT THIS CAR BASED ON IT'S MANY SAFETY OPTIONS AND NOW I AM HAVING THESE PROBLEMS THAT COULD PUT MY FAMILY IN DANGER OR COST ME A GREAT DEAL OF MONEY. *TT

09/14/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WHILE DRIVING OVER A RAILROAD TRACK. THE VEHICLE WAS RESTARTED AND TAKEN TO THE DEALER WHO ADVISED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE STALLING AND NEEDED TO BE REPLACED. THE DEALER REPLACED THE IGNITION SWITCH BUT THE REPAIR DID NOT REMEDY THE ISSUE. THE CONTACT STATED THAT THE DEALER COULD NOT IDENTIFY THE PROBLEM AND THE DIAGNOSTIC TEST DID NOT SHOW ANY FAILURE CODES. THE CONTACT BELIEVED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 12,150.

09/13/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE WHEELS WOULD SHAKE ABNORMALLY WHEN DECELERATING. THE CONTACT STATED THE FAILURE WOULD ALSO OCCUR WHEN THE CONTACT DECELERATED AND ATTEMPTED A TURN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE SHAKING WAS CAUSED BY THE FRONT BRAKES AND ROTORS. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT BECAUSE OF THE MILEAGE OF THE VEHICLE. THE FAILURE MILEAGE WAS 14,000.

09/12/2011
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT ALL OF THE ELECTRICAL COMPONENTS INCLUDING THE RADIO, TURN SIGNALS, POWER WINDOWS AND LOCKS WOULD FAIL INTERMITTENTLY. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 50,000. THE VIN WAS UNAVAILABLE.

09/09/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

2010 DODGE JOURNEY. CONSUMER STATES PROBLEM WITH BRAKES AND ROTORS *TGW A FEW DAYS AFTER PURCHASING THE VEHICLE, IT NOTICEABLY SHOOK WHEN THE BRAKE WAS APPLIED GOING DOWN A HILL. THE SHAKING WAS ESPECIALLY NOTICEABLE IN THE STEERING WHEEL AND BRAKE PEDAL. THE CONSUMER TOOK THE VEHICLE TO THE DEALER ABOUT THE PROBLEM AND THE DEALER STATED NOTHING WAS WRONG AND THEY DECLINED TO MAKE ANY REPAIRS. AFTER TWO MONTHS OF COMPLAINING, THE DEALER FINALLY CONFIRMED THERE WAS A PROBLEM WITH THE FRONT AND REAR ROTORS. THEY DETERMINED THE ROTORS WERE OUT OF SPECIFICATION. THEY CUT THE FRONT ROTORS AND RESURFACED THE REAR ROTORS UNDER WARRANTY. THE PROBLEM SUBSIDED FOR A WHILE, BUT DID NOT RESOLVE IT. A FEW MONTHS LATER, THE CONSUMER RECEIVED A CALL FROM CHRYSLER STATING THERE WAS A PROBLEM WITH THE BRAKES AND ROTORS AND THEY WOULD REPLACE THEM IF THE CONSUMER PAID A WARRANTY DEDUCTIBLE OF $100. THE REAR BRAKES AND ROTORS HAD TO BE REPLACED IN JUNE 2011. THE CONSUMER RECEIVED A LETTER FROM CHRYSLER WHICH STATED THE WARRANTY WAS BEING EXTENDED FOR THE FRONT BRAKE COMPONENTS ONLY. THE CONSUMER STATED THE BRAKE AND ROTOR PROBLEMS HAVE NOT BEEN RESOLVED DESPITE NUMEROUS ATTEMPTS ON HIS PART. *JB

09/06/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

WHEN APPLYING BRAKES, ROTORS GRIND AND THE STEERING WHEEL STARTS TO SHAKE. HAVE ONLY OWNED THE CAR FOR ABOUT A YEAR AND A HALF AND THESE PROBLEMS SHOULD NOT BE HAPPENING YET. *TR

08/24/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 6 MPH ATTEMPTING A TURN WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE AND WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,500 AND THE CURRENT MILEAGE WAS 6,551. UPDATED 09/29/2011 *LN *TR

08/23/2011
Components: STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 08/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS 65-75 MPH AND HAVING TO BRAKE HARD THE STEERING WHEEL AND BRAKE PEDALS BEGIN TO VIBRATE VIOLENTLY AND THE BRAKES FEEL AS THOUGH THEY ARE NOT WORKING CORRECTLY? 2010 DODGE JOURNEY SXT WITH CURRENTLY 24K MILES. *TR

08/22/2011
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

I PURCHASED MY 2010 DODGE JOURNEY SXT IN OCT 2010. THE VEHICLE HAS DIED (ELECTRICAL PROBLEM) NUMEROUS TIMES WHILE DRIVING THE VEHICLE AT SPEEDS UP TO 70; HOWEVER, AS LOW AS 10. I HAVE TAKEN THE VEHICLE IN FOUR TIMES AND THEY HAVEN'T BEEN ABLE TO REPLICATE THE ERROR AND HAVE SENT ME HOME WITH THE VEHICLE. IT HAPPENED AGAIN ON FRIDAY AND I WAS IN THE MIDDLE OF TRAFFIC AND NARROWLY ESCAPED AN ACCIDENT. I WAS ABLE TO PUT THE VEHICLE IN NEUTRAL AND COAST TO THE SIDE OF THE ROAD. MY CHILDREN WERE IN THE VEHICLE AND I WORRY THAT WE ALL WILL BE KILLED. THIS TIME ALL OF THE LIGHTS CAME ON THE DASH AND THE VEHICLE STOPPED. PREVIOUSLY THERE WAS NO FOREWARNING. I TOOK THE VEHICLE IN 02/11, 03/11, 04/11 AND 06/11 AND THE ISSUES HAVE NOT BEEN RESOLVED. I HAVE READ SEVERAL BLOGS REPORTING THE SAME PROBLEM AND NO RECOURSE HAS BEEN DONE TO REPAIR THE VEHICLE. I'M WORRIED ABOUT THE SAFETY OF MY FAMILY AND OTHERS. *TR

08/22/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

WENT ON A VACATION TO YELLOWSTONE NATIONAL PARK. ALL THE WAY OUT HAD INTERMITENT PULSATION OF THE STEERING WHEEL WHEN BRAKING AT HIGHWAY SPEEDS. FRONT DISCS AND BRAKE PADS WERE REPLACED BY DEALER AT 11921 MILES BECAUSE OF WARPED ROTORS.AFTER MANY MORE COMPLAINTS OF PULSATIONS WHEN BRAKING THE DEALER REPLACED THE REAR DISCS AND PADS AT 23184 MILES, ACCOUNT WARPED ROTORS. SO AFTER 6 1/2 MONTHS ( OCTOBER 10 ) THE FRONT ROTORS WERE WARPED AND 10 MONTHS LATER ( AUGUST 8, 2011 ) THE REAR ROTORS WERE WARPED. THE PULSATION HAS HAPPENED AGAIN ALREADY AND IT IS ONLY AUGUST 22 2011.EACH TIME I TAKE THE CAR IN FOR THE PULSATION PROBLEM THE DEALER SAYS HE TAKES IT FOR A RIDE AND FINDS NO PROBLEM. EACH TIME IT HAS HAD THE SAME MILEAGE IN AS THE MILEAGE OUT. I DON'T THINK THE DEALER EVEN TOOK IT FOR A RIDE BECAUSE HE ALREADY KNEW WHAT THE PROBLEM WAS.

08/19/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING AT HIGHWAYS SPEEDS AND APPLYING THE BRAKES, HE NOTICED THAT THE VEHICLE AND THE BRAKES WOULD SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THAT THE FRONT AND REAR ROTORS WERE WARPED AND NEEDED TO BE REPLACED. THE FRONT, REAR BRAKES AND ROTORS WERE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. REAR BRAKES AND ROTORS WERE REPLACED TO 24000 MILES. DEALER THINKS THAT THE ABS SYSTEM IS KICKING IN AND THAT IS WHAT'S CAUSING IT. THEY BELIEVE THERE IS NO PROBLEM. UPDATED 09/29/2011 *LN *TR

08/17/2011
Components: SERVICE BRAKES, HYDRAULIC,EQUIPMENT
Incident Date: 02/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

2010 DODGE JOURNEY SXT BRAKE FAILURE. ROTORS REPLACED BY CARMAX AND SERVICED BY LANDMARK DODGE. EXTREME SHAKING IN FRONT WHEEL AND PREMATURE REAR BRAKE FAILURE. *KB

08/17/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG9FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND THEN APPLYING THE BRAKES, HE NOTICED THAT THE STEERING WHEEL AND THE FRONT END WOULD VIBRATE VIOLENTLY. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5600.

08/13/2011
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1B4GP25R82B******
Summary

2010 DODGE JOURNEY. 19600 KM (12179 MILES)WHEN WORK DONE BY DEALER. BRAKE SHUDDER AND STEERING WHEEL SHAKE. DEALER REPLACED WARPED FRONT ROTORS UNDER WARRANTY. NO FURTHER SHUDDER OR SHAKING TO DATE. *TR

08/01/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB4AT******
Summary

BOUGHT A BRAND NEW 2010 DODGE JOURNEY AND IT NEEDED NEW BRAKE PADS AND ROTORS AT JUST 19,000 MILES, WORRIED BRAKES MAY FAIL AT SOME POINT OR ARE NOT SUFFICIENT ENOUGH FOR THE VEHICLE. DEALERSHIP BILLED ME $50 TO GET THEM REPAIRED, STATED CHRYSLER/DODGE COMPANY PUT A "PARTICIPATION FEE" AND IF MY CAR WAS OVER 24,000 MILES IT WOULD BE $100. DODGE SEEMS WELL AWARE OF THIS ISSUE WITH THE BRAKES ON THESE VEHICLES BUT ARE NOT DOING ANYTHING ABOUT IT, BRAKES ARE A TOP SAFETY CONCERN FOR ANY VEHICLE, AND I FEEL I AM DRIVING A TICKING TIME BOMB ESPECIALLY WITH MY CHILDREN IN THE VEHICLE. *KB

07/26/2011
Components: STEERING
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE STEERING COLUMN WOULD VIOLENTLY SHAKE WHILE MAKING SLIGHT TURNS OR WHILE DEPRESSING THE BRAKE PEDAL. BOTH THE DEALER AND MANUFACTURER DENIED TO PROVIDE ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,408.

07/19/2011
Components: POWER TRAIN
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE GEAR SHIFTER SHIFTED INTO NEUTRAL INVOLUNTARILY. THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 3,000. UPDATED 10/04/11*LJ UPDATED 10/26/11

07/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV1AC******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY AWD. THE CONTACT STATED THAT WHILE DRIVING APPAROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. A FEW WEEKS LATER, THE CONTACT RECEIVED A RECALL NOTICE IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V139000 (ELECTRICAL SYSTEM:IGNITION). AN AUTHORIZED DEALER WAS NOTIFIED AND STATED THAT THE PARTS WERE NOT AVAILABLE, AND THEY WERE UNSURE AS TO WHEN THEY WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 36,000.

07/12/2011
Components: STEERING
Incident Date: 05/12/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN THE POWER STEERING FAILED. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A CURB BEFORE THE VEHICLE STALLED WITH THE THE SBA WARNING LIGHT ILLUMINATED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT AS A RESULT OF THE CRASH, THE CONTROL BOX AND OTHER COMPONENTS WERE DAMAGED, CAUSING THE SBA LIGHT TO ILLUMINATE. THE CONTACT LATER RECEIVED NOTIFICATION OF A MANUFACTURERS RECALL AND THE VEHICLE WAS INSPECTED BY A REPRESENTATIVE SENT ON BEHALF OF THE MANUFACTURER. THE REPRESENTATIVE ADVISED THAT THE RECALL WAS NOT ASSOCIATED WITH THE POWER STEERING FAILURE. THE CONTACT WAS CONCERNED THAT THE VEHICLE AND TIRE COMPONENTS WERE NOT EFFECTIVELY REMEDIED AND BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 35,000.

07/12/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE BATTERY HAD FAILED. THE VEHICLE WAS REPAIRED FOR FOUR TIMES FOR THE BATTERY SINCE DECEMBER 2010. THE MANUFACTURER WAS CONTACTED AND THEY REPLACED THE BATTERY UPON EACH FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,027.

07/11/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED AFTER STOPPING THE VEHICLE AND TRYING TO RESTART IT, THE VEHICLE WOULD NOT START. THE CONTACT STATED SHE RECEIVED A RECALL NOTICE FROM THE DODGE MANUFACTURER ON THE WIRELESS IGNITION MODULE. THE DODGE NOTIFICATION RECALL#L25 WILL NOT BE EFFECTIVE UNTIL JULY 15, 2011. THE WIRELESS IGNITION MODULE ALSO FAILED PREVENTING THE VEHICLE FROM STARTING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THE RECALL WAS NOT LISTED AND THE PARTS WILL NOT BE AVAILABLE UNTIL JULY 15, 2011. IF THE VEHICLE WAS REPAIRED BEFORE JULY 15, SHE WOULD HAVE TO PAY FOR THE REPAIRS AND RECEIVE REIMBURSEMENT FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 37,800.

07/08/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,900 AND THE CURRENT MILEAGE WAS 30,000.

07/07/2011
Components: TIRES,EQUIPMENT
Incident Date: 07/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV1AT******
Summary

THIS COMPLAINT PERTAINS TO A LIMITED SUPPLY CHAIN PROBLEM WITH THE 2010 DODGE JOURNEY TIRE AND WHEEL COMBINATION WHICH MAY LEAD TO ACCIDENTS. MY 2010 JOURNEY HAS A CUSTOM TIRE SIZE OF 225/55/19, WHICH IS HOW DODGE DESIGNED IT. KUHMO IS THE ONLY TIRE MFG THAT SUPPLIES THIS TIRE SIZE. IN MAY OF 2011 I HAD ONE TIRE FAILURE AND IT TOOK APPROX. 12 DAYS TO LOCATE A TIRE DUE TO A NATIONAL BACK ORDER. THAT RESULTED IN ME RIDING ON MY SMALLER SPARE TIRE DURING THAT TIME. ON JULY 4TH 2011 WE HAD ANOTHER TIRE FAIL AND AGAIN THERE IS NO REPLACEMENT AVAILABLE DUE TO THE CUSTOM TIRE SIZE AND KUHMO'S NATIONAL TIRE SHORTAGE. I AM NOW RIDING ON MY SPARE AGAIN WHILE MY MECHANIC SEARCHES NATIONALLY FOR A TIRE. MY RECOMMENDATION IS THAT YOU ALERT DODGE/CHRYSLER OF THIS ISSUE AND HAVE THEM FIND AN ALTERNATE SUPPLIER OF THIS CUSTOM TIRE SIZE. *TR

07/06/2011
Components: SERVICE BRAKES, AIR
Incident Date: 06/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

I AM EXPERIENCING PREMATURE BRAKE WEAR WITH MY 2010 DODGE JOURNEY THAT WAS PURCHASED BRAND NEW. THIS WILL BE THE SECOND TIME I HAVE HAD TO HAVE THE BREAKS REPLACED DUE TO FAULTY BREAK REPLACEMENT, HOWEVER, THEY ARE WANTING ME TO PAY A DEDUCTIBLE WHICH I SHOULD NOT HAVE TO PAY FOR FAULTY BRAKE WORK. *TR

07/05/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 60 MPH THE VEHICLE LOST POWER AND THE KEY FOB POPPED OUT CAUSING THE VEHICLE TO STALL. WHILE THE VEHICLE WAS BEING PULLED TO THE SIDE OF THE ROAD, SHE STARTED THE ENGINE AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE RPMS BEGAN TO INCREASE AND VEHICLE STARTED ACCELERATING AS IF NOTHING HAPPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED HER TO TAKE THE VEHICLE BACK TO THE DEALER AND LET THEM REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 10/18/11*LJ THE KEY FOB POPPED INTO THE ACCESSORY POSITION WHILE DRIVING AT 60 MPH. A RECALL EXISTED AT THE TIME FOR THE PROBLEM. BUT THE DEALER WAS NOT AWARE OF IT, SO THEY WOULDN'T FIX IT. THE TRIM RING WAS INSTALLED AFTER THE DEALER WAS MADE AWARE OF THE ALREADY EXISTING RECALL. UPDATED 11/07/11

06/30/2011
Components: SUSPENSION
Incident Date: 06/08/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG4FB1AT******
Summary

TL * THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT 25 MPH, THE VEHICLE JERKED AND MADE A POPPING NOISE, AND THE DRIVER'S FRONT WHEEL SEPARATED FROM THE VEHICLE. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE STEERING WHEEL AND TO CRASH INTO A VEHICLE IN THE LEFT LANE, DAMAGING THE PASSENGER SIDE FRONT BUMPER. THE CITY OF COLUMBUS POLICE DEPARTMENT REPORT NUMBER WAS C-278012. THE VEHICLE WAS TOWED TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE AS A BROKEN DRIVERS SIDE FRONT AXLE WHICH CAUSED THE WHEEL TO SEPARATE. THE MANUFACTURER ENGINEER INVESTIGATION CONCLUDED THAT THE FAILURE WAS NOT A DEFECT, BUT IT WAS CAUSED BY DRIVER IMPACT. THERE WAS NO MENTION OF INJURIES.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILES WERE 40,000.

06/29/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING 40 MPH WHEN SHE TRAVELED OVER A ROAD BUMP AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART AND THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS LEFT WITH THE DEALER FOR THREE DAYS WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,700.

06/29/2011
Components: SEATS
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THE VEHICLE WAS NOT EQUIPPED WITH A REAR CENTER SEAT FRAME COVER AND THE OCCUPANT POSITIONED IN THE SEAT SUSTAINED INJURY TO THE RIGHT LEG DUE TO THE METAL TRACKS WITHIN THE SEAT FRAME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THE VEHICLE WAS DESIGNED WITHOUT THE SEAT FRAME COVER. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300. UPDATED 08/31/11*LJ UPDATED 09/09/11

06/16/2011
Components: FUEL SYSTEM, OTHER
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV4AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE ENGINE STALLED AND RESTARTED INDEPENDENTLY. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FUEL SYSTEM E.S.I.M. WAS REPLACED. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

06/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

VEHICLE IS 2010 DODGE JOURNEY. IT ONLY HAS ABOUT 23,000 MILES ON IT. WHEN BRAKE, THE STEERING WHEEL SHAKES VERY BADLY. I'M AFRAID THAT THE BRAKES ARE GOING TO GO OUT. IT OCCURS EVERY TIME I BRAKE. THE VEHICLE WILL BE GOING INTO THE SHOP. THIS SHOULD NOT HAPPEN ON SUCH A NEW VEHICLE. *TR

06/09/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

THE CRUISE CONTROL ON MY 2010 DODGE JOURNEY SURGES / JERKS / AND RPM INCREASES CONSIDERABLY WHEN ENGAGED AND GOING DOWNHILL. ON FLAT SURFACES IT SEEMS TO WORK CORRECTLY , HOWEVER THERE HAS BEEN TWO OCCASIONS, JUST RECENTLY, WHEN MY WIFE WAS OPERATING THE VEHICLE TO AND FROM WORK AT MISSISSIPPI STATE UNIVERSITY, THAT HAS US ALARMED. THE DISTANCE IS APPROXIMATELY 30 MILES ONE WAY AND THERE ARE ONLY 3 SHORT DOWNGRADES THAT THIS OCCURRED ON. THIS PROBLEM DOES SEEM TO BE INCREASING OVER THE LAST FEW WEEKS. THANK YOU FOR ANY CONSIDERATION PERTAINING TO THIS PROBLEM. I HAVE REPLIED ABOUT THIS PROBLEM AND APPARENTLY THERE ARE OTHERS WITH THIS SAME PROBLEM THAT HAS BEEN CLASSIFIED AS "NO FIX". IF I COULD I WOULD RETURN THIS VEHICLE TO THE DODGE DEALER BECAUSE THERE HAS BEEN NOTHING BUT PROBLEMS WITH THIS VEHICLE. THIS HAS NOW BECOME ,YET ANOTHER SEPARATE PROBLEM, WITH THE POSSIBILITY OF ENDANGERING OUR LIVES. I PERSONALLY WILL NOT PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

06/07/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE DEALER MADE THREE ATTEMPTS TO DUPLICATE THE FAILURE BUT TO NO AVAIL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

05/29/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/07/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

2010 DODGE JOURNEY. I'VE HAD 4 INCIDENTS WHERE MY JOURNEY HAS LOST POWER/STALLED. THE FIRST WAS IN A PARKING GARAGE WHILE MAKING A TURN, THE CAR LOST POWER AND I DID NOT HAVE THE ABILITY TO STEER AND HIT A POLE. DIDN'T THINK MUCH OF IT AT FIRST. THE SECOND INCIDENT WAS IN APRIL 21ST, WHILE GOING OVER RAILROAD TRACKS, AND AGAIN LOST POWER. I WAS NOT ABLE TO STEER AND WAS ABLE TO GLIDE TO THE SIDE OF THE ROAD AND ONCE STOPPED WAS ABLE TO RESTART. THE 3RD INCIDENT WAS ON APRIL 27TH, WAS ON THE HIGHWAY FOR WORK, WHEN THE VEHICLE STALLED GOING 65 MILES PER HOUR. I DID NOT HAVE BREAK OR POWER STEERING, AND WAS SURROUNDED BY SEMI TRUCKS. ONCE I WAS ABLE TO MANEUVER THROUGH TRAFFIC AND GET TO THE SHOULDER THE VEHICLE STARTED AND WAS FINE. THE 4TH INCIDENT WAS ON MAY 25TH, WHILE ENTERING A 2 LANE HIGHWAY THE VEHICLE LOST POWER AGAIN AND TO AVOID GETTING HIT WHILE ENTERING THE HIGHWAY, I HAD TO HIT THE CURB TO STOP. THIS HAD CAUSED TIRE DAMAGE AND BENT THE RIM. WHEN I TOOK IT TO THE DEALER, THEY SAID THAT MY VEHICLE IS NOT PART OF THE RECALL AND THEY WILL NOT FIX IT. I DO NOT FEEL SAFE DRIVING THIS VEHICLE, ESPECIALLY SINCE I AM AN OUTSIDE SALES REPRESENTATIVE AND AM ON THE HIGHWAY AND IN MY VEHICLE FOR A MAJOR PART OF THE DAY. THE SERVICE DEPARTMENT TELLS ME THEY CANNOT DUPLICATE AND IF MY VIN WASN'T PART OF THE RECALL THEN THEIR ISN'T ANYTHING I CAN DO. I FEEL THAT I AM DRIVING IN A DEATH TRAP AND DODGE/CHRYSLER WILL NOT DO ANYTHING. *TR

05/20/2011
Components: STEERING,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV7AT******
Summary

STARTED WITH A FLASHING CHECK ENGINE LIGHT AFTER AWHILE WILL STAY ON & ONLY FLASH INTERMITTENTLY. DEALER FOUND CODE FOR #1 CYLINDER MISFIRE & A TSB TO UPDATE THE SOFTWARE. 2 WEEKS LATER IT RETURNED, WHEN THE LIGHT FLASHES THE STEERING WHEEL & FRONT END SHAKES. NO CODES, NO TSBS. IT RETURNED WITHIN 80 MILES OF LAST TRIP TO DEALER, THEY PERFORMED TSB 18-024-10 CRANK SENSOR SHIM, LIGHT RETURNED ALONG WITH THE SHAKING WITHIN DAYS. DEALER REPLACED FLEXPLATE. AGAIN THE LIGHT RETURNED WITHIN DAYS. NEXT THEY DID SOME FORM OF ENGINE CLEANING, LIGHT RETURNED WITHIN 500 MILES OF LAST ATTEMPT TO FIX. CODES ARE ALWAYS#1 CYLINDER MISFIRE & RANDOM CYLINDER MISFIRE. ON MAY 16TH THE DEALER LOOKED AT IT, DID A COMPRESSION CHECK OF THE CYLINDERS, ALL GOOD. CHRYSLER SUPPORT TOLD THEM TO CHANGE THE PCM. AS OF MAY 19TH IT WAS 7TH NATION WIDE ON BACK ORDER WHILE I CONTINUE TO DRIVE THE VEHICLE WITH THE LIGHT ON & INTERMITTENT SHAKING HOPING IT DOESN'T LEAVE ME STRANDED BETWEEN NOW & WHEN THE PART COMES IN AS THEY DON'T HAVE AN EXACT DATE. DEALER CLAIMS NO OTHER REPORTED JOURNEYS HAVING THIS PROBLEM.

05/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB9AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHILE DRIVING 30 MPH THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE TO THE SIDE OF THE ROAD IN ORDER TO RESTART THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT ABOUT NHTSA RECALL 11V139000: ELECTRICAL SYSTEM:IGNITION BUT THE RECALL HAD NOT BEEN RELEASED AT THE TIME. THE DEALER STATED THEY WERE UNABLE TO FIND THE PROBLEM THAT CAUSED THE VEHICLE TO SHUT OFF. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE VEHICLE COULD SHUT OFF AT ANY TIME. THE FAILURE MILEAGE WAS 26,555.

05/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FVXAT******
Summary

WITH LESS THAN 6000 MILES ON MY 2010 DODGE JOURNEY, I NOTICED THAT THE STEERING WHEEL WAS BEGINNING TO SHAKE WHEN THE BRAKES WERE APPLIED. WHEN I TOOK THE VEHICLE IN TO HAVE THE TIRES ROTATED, I HAD THE DEALERSHIP THAT I BOUGHT THIS VEHICLE FROM LOOK AT THE PROBLEM. THEY TOLD ME THAT THE FRONT ROTORS WERE WARPED AND HAD TO BE REPLACED. THIS VEHICLE IS NOT DRIVEN HARD, THE BRAKES ARE NOT SLAMMED, NO JACK RABBIT STARTS. I FIND THAT THE ROTORS NEEDING TO BE REPLACED WITH LESS THAN 6000 MILES ON THE VEHICLE UNACCEPTABLE. I FEEL THAT THIS VEHICLE IS UNSAFE, AND THE BRAKES ARE ONE OF THE MOST IMPORTANT SAFETY FEATURES ON A VEHICLE. *TR

04/21/2011
Components: STEERING,ENGINE AND ENGINE COOLING
Incident Date: 03/11/2011
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG4FBXAT******
Summary

I HAD A 2010 DODGE JOURNEY THAT CAUGHT FIRE WHILE I WAS DRIVING AND PROCEEDED TO BURN TO THE GROUND. I WAS TURNING TO PARK IN FRONT OF MY FRIEND'S HOME, WHEN THE FIRE BURST OUT OF THE ENGINE, NEAR THE WINDSHIELD. THIS, ON ITS OWN, MAY NOT BE OVERLY MONUMENTAL, BUT THERE ARE MANY FACTORS INVOLVED THAT I BELIEVE NEED TO BE BROUGHT TO PUBLIC ATTENTION. FIRST, THE CAR WAS PURCHASED BRAND NEW OFF THE LOT 2 MONTHS PRIOR TO THE MARCH 11 INCIDENT. THE INSPECTION SHOWED THAT THE ISSUE THAT CAUSED THE FIRE WAS A DEFECT INVOLVING THE STEERING FLUID LINE....AN ISSUE THAT HAS OCCURRED MANY TIMES IN THIS VEHICLE!! THERE WAS A RECALL FOR THE 2009 JOURNEY, BUT NOTHING FOR THE 2010. SEEMS TO ME THAT WHATEVER THE TOLUCA MEXICO ASSEMBLY PLANT HAS BEEN DOING WRONG, HASN'T BEEN RECTIFIED!!! CHRYSLER NEEDS TO RECALL THIS VEHICLE AGAIN!!! CHRYSLER LEGAL, TOLD ME IT WASN'T GOING TO HAPPEN! SECOND, CHRYSLER LEGAL DEPARTMENT IS BEING EXTREMELY CURT, AND UNHELPFUL IN RESOLVING THINGS FOR US. THEY ARE 'ALLOWING' US TO KEEP OUR CURRENT LOAN IN PLACE (FOR THE CAR THAT EXPLODED) AND 'GIVING' US THE CURRENT MSRP ON THAT CAR (A 2010) TO FIND ANOTHER NEW CHRYSLER VEHICLE. THEN, THEY SAID THAT THEY MIGHT REIMBURSE A PERCENTAGE OF THE MANY THINGS THAT WERE IN THE CAR....LIKE MY 2 BRITAX CAR SEATS! AT THIS POINT, I'M INCREDIBLY FRUSTRATED, AND DESPERATE FOR THE MESSAGE TO GET OUT ABOUT HOW CORRUPT CHRYSLER IS, AND HOW DANGEROUS THIS VEHICLE IS. I WOULD BE COMPLETELY DEVASTATED TO FIND THAT THIS ISSUE TOOK SOMEONE'S LIFE, AND I HADN'T TRIED TO DO SOMETHING ABOUT IT!!! THANK YOU *TR

04/15/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE ENGINE WOULD STALL WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WOULD RECUR AT LEAST TWICE A WEEK. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE STALLED, THE ENGINE WOULD RESTART INDEPENDENTLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V139000 (ELECTRICAL SYSTEM: IGNITION) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 11,451.

04/11/2011
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 04/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

ENGINE STALLS ON 2010 DODGE JOURNEY..WHILE DRIVING TO WORK ENGINE AND CAR STARTED SHAKING AND WOULD NOT ACCELERATE. FUEL INJECTOR FIXED. THREE MONTHS LATER SAME PROBLEM TECH'S SAY COMPUTER CAN'T FIND CODES. THIS IS THE THIRD TIME WITH SAME ISSUE NOT RECEIVING ANY HELP FROM DEALERSHIP. MY FAMILY SAFETY IS IMPORTANT TO ME. THE DEALERSHIP STILL HAS MY CAR AFTER 5 DAYS ISSUE NOT RESOLVED. *TR

03/23/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE IN THE DRIVE POSITION, SHE NOTICED THAT THE IGNITION WOULD TURN OFF AND ON. THE VEHICLE WAS TAKEN INTO A DEALER WHO ADVISED HER THAT THERE WAS A FAULTY SWITCH IN THE IGNITION, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE, BUT THEY ARE AWARE THAT THE FAILURE EXIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

03/22/2011
Components: UNKNOWN OR OTHER
Incident Date: 03/21/2011
Crash: No
Fire: No
Summary

DODGE JOURNEY, ENGINE COMPLETE POWER DOWN/SHUT DOWN; LOSS OF ALL FUNCTION IN THE CAR, NO STEERING, NO BRAKES, NO LIGHTS

03/19/2011
Components: SERVICE BRAKES, AIR,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 03/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

ON MARCH 18, 2007 WHILE BEING DRIVEN ON A SECONDARY ROAD, OUR 2010 DODGE JOURNEY, CLASS 1B3H80100, BEGAN HAVING SOME SORT OF ELECTRICAL PROBLEM, DASHBOARD WARNING LIGHTS CAME ON, INTERIOR LIGHT STARTED GOING OFF AND ON, AND THEN THE VEHICLE CUT OFF ENTIRELY. IN ADDITION, THE BRAKES DON'T SEEM TO BE FUNCTIONING CORRECTLY. THE VEHICLE WAS TAKEN TO THE DEALER WITH 3 SEPARATE RECALL/WARRANTY NOTICES FOUND WHICH APPEAR TO COVER BRAKES, DASHBOARD LIGHTS AND MOST IMPORTANTLY, THE STARTER ISSUE. THE DEALER STATED THEY WERE AWARE OF ONLY 1 RECALL. THEY INDICATED THAT SINCE IT WAS NEAR CLOSING TIME, THEY COULD NOT ADDRESS THE ISSUES UNTIL MONDAY. MY DAUGHTER AND HER 2 INFANTS USE THIS CAR. WHEN I PURCHASED IT, THE DEALER MENTIONED IT HAD BEEN 'RETURNED' AND HAD VERY LOW MILEAGE. WHEN ASKED WHY IT WAS RETURNED, THEY STATED THAT THE PREVIOUS OWNER BOUGHT MANY VEHICLES FROM THEM, AND JUST NEEDED SOMETHING DIFFERENT. THE POTENTIAL DANGER OF AN ACCIDENT RESULTING FROM THE VEHICLE SHUTTING OFF WHILE IN MOTION NEEDS TO BE ADDRESSED SO THAT NO ONE IS SERIOUSLY INJURED. THANK YOU. *TR

03/17/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/16/2011
Crash: No
Fire: No
Summary

PREMATURE BRAKE WEAR. *TR

03/11/2011
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV8AT******
Summary

I PURCHASED A 2010 DODGE JOURNEY ON 2/25 WITH 17K MILES. FIVE DAYS LATER I WAS DRIVING WITH MY 5 MTH OLD DAUGHTER AND IT COMPLETELY SHUT OFF! IT DID IT AGAIN LATER THAT DAY. I HAD IT TOWED TO THE DODGE DEALERSHIP WHERE THEY SAID THEY FIND NOTHING WRONG. IT HAS HAPPENED TWICE SINCE I GOT IT BACK FROM THE DEALER. I CALLED CHRYSLER AND THEY SAID THEY AREN'T RELEASING INFORMATION ON THIS UNTIL AFTER APRIL! I AM AFRAID TO DRIVE THIS CAR - BUT AM FORCED TO SINCE I HAVE TO GET TO AND FROM WORK. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART - BUT IT IS VERY SCARY SINCE I NEVER KNOW WHEN IT IS GOING TO SHUT OFF. WHAT IF IT DOES IT WHEN PULLING OUT ONTO A BUSY HIGHWAY? DOES SOMEONE HAVE TO BE INJURED BEFORE THEY TAKE THIS PROBLEM SERIOUSLY? *TR

02/21/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
Incident Date: 06/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

2010 DODGE JOURNEY STALLS OUT WHILE DRIVING IT DEALER SAYS HE HAS VIEW IT WHEN IT HAPPEN.....I SEE THAT THERE ARE MANY COMPLAINTS FOR THIS CONDITION AND DODGE IS DOING NOTHING TO FIX IT #2 THIS CAR HAS FOUR COMPLETE BRAKE JOBS ON IT IN ITS FIRST 10,000 MILES BRAKE PADS AND ROTORS AND CALIPERS I FEEL THE CAR SHAKE WHEN YOU APPLY THE BRAKES. I HAVE NEVER HEARD OF A CAR NEEDING THIS DONE IN IT 1ST 10,000 MILES ONCE AGAIN I SEE MANY COMPLAINTS OUT THERE. *TR

02/15/2011
Components: STRUCTURE,SEATS
Incident Date: 01/30/2011
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY. CONSUMER STATES POOR DESIGN OF VEHICLE. CONSUMER STATES A METAL POST THAT STICKS OUT FROM SEAT SMASHED HER GRANDSON'S INDEX FINGER *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN SHE FLIPPED THE SEAT DOWN. *JB

02/14/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY BETWEEN 55-60 MPH, THE ENGINE COMPLETELY STALLED WITHOUT PRIOR WARNING. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND RESUME NORMALLY. THE SAME FAILURE OCCURRED AT A DIFFERENT TIME. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500. UPDATED 3/21/11 *CN THE CONSUMER STATED THE INSTRUMENT CLUSSTER WENT DARK AND ALL POWER WAS LOST. UPDATED 06/24/11

02/12/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

JUST MADE A LEFT HAND TURN FROM A TRAFFIC LIGHT . A CAR APPROXIMATELY 100FT. DOWN THE ROAD WAS WAITING TO MAKE A LEFT HAND TURN INTO A DRIVEWAY. WHEN I PUT MY FOOT ONTO THE BRAKE PEDAL IT WENT ALL THE WAY DOWN TO THE FLOOR. MY VEHICLE COULD NOT STOP AND I ENDED UP RUNNING RIGHT INTO THE OTHER VEHICLE. I DID NOT KNOW WHAT HAPPENED. THE VEHICLE WAS TAKEN IN FOR AN INSPECTION AND NOTHING COULD BE FOUND WRONG WITH THE BRAKING SYSTEM.

02/10/2011
Components: SUSPENSION,POWER TRAIN,TIRES
Incident Date: 02/01/2011
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY. CONSUMER WRITES REGARDING DEFECTIVE TIRES AND REQUEST REIMBURSEMENT *TGW THE CONSUMER STATED HIS DAUGHTER AND SON-IN-LAW HAD TO PURCHASE FOUR NEW TIRES, BECAUSE TWO OF THEM WENT FLAT. THE CONSUMER STATED THE TIRES WERE INFERIOR (KUMHO TIRES). *JB THE CONSUMER STATED THE ENTIRE REAR END HAD TO BE REPLACED, BECAUSE OIL WAS LEAKING FROM THE VEHICLE. UPDATED 05/17/11

02/09/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/11/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY SHOOK AND STALLED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES AND EACH TIME, A DIFFERENT TROUBLE CODE WAS GIVEN. THE DEALER CORRECTED THE PROBLEMS ASSOCIATED WITH THE CODE BUT THE FAILURE CONTINUED AND THE CODES CONTINUED TO CHANGE. THE DEALER REPLACED THE COMPUTER AND PANEL BUT THE FAILURE CONTINUED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 15,500.

02/09/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG4FB5AT******
Summary

I BOUGH A NEW 2010 DODGE JOURNEY IN JUNE 2010 AND I WAS DRIVING ON THE HIGHWAY AND I WAS SLOWING DOWN TO EXIT ON RAMP. AS I WENT TO ACCELERATE I NOTICED THAT THE CAR WOULDN'T GO AND THE CAR WAS OFF, HOWEVER THE LIGHTS WERE STILL ON AND THE DASHBOARD LIGHTS WERE ON ALSO. HAD TO PUT THE CAR IN PARK AND RESTART, ITS HAPPENED TO ME TWICE. BOTH TIMES I TOOK IT TO DODGE AND THEY CAN'T FIND ANYTHING WRONG WITH IT. I AM SO AFRAID TO DRIVE THE CAR. I DIDN'T KNOW THAT IT SHUT OFF.. HOW CAN I GET THEM TO FIX IT, WHEN THEY CAN'T EVEN FIGURE OUT WHAT'S WRONG WITH IT. I JUST HOPE THAT NO ONE HAS TO GET HURT BEFORE THEY ADMIT TO THIS CAR HAVING A PROBLEM. *TR

01/28/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT THE BRAKES WERE UNDERSIZED AND WERE CAUSING AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN DRIVING AT LEAST 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO REPAIR THE FAILURE. THE CONTACT TRADED THE VEHICLE AFTER RECEIVING IT BACK FROM THE DEALER. THE FAILURE MILEAGE WAS 10,000. UPDATED 03/24/11*LJ UPDATED 05/02/11

01/27/2011
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

VEHICLE POWERS OFF WHILE IT'S BEING DRIVEN. THE FIRST TIME IT HAPPENED, MY WIFE WAS PULLING OUT OF THE DRIVEWAY. THIS HAS HAPPENED THREE DIFFERENT TIMES SINCE THEN. WHAT I MEAN BY POWER OFF IS, YOU HAVE TO PUT THE CAR IN NEUTRAL OR PARK TO RESTART IT. I CAN'T DUPLICATE THIS NOR CAN CHYRSLER'S REPAIR PERSONNEL. IT'S SCARY BECAUSE YOU DON'T KNOW WHEN THIS IS GOING TO HAPPEN. CHRYSLER UPDATED THE SOFTWARE IN OCTOBER 2010, BUT IT HAS HAPPENED TWICE SINCE THEN. IT'S AT THE DEALERSHIP AS I FILE THIS REPORT FOR THE SAME PROBLEM.

01/21/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

I BOUGHT A DODGE JOURNEY A FEW WEEKS AGO. I LIVE IN THE MOUNTAINS, AND THE FIRST TIME I WENT TO DRIVE DOWN THE HILL I HAD PROBLEMS WITH THE BREAKS. THEY WOULD SHAKE THE STEERING WHEEL HORRIBLY, AND I WOULD FEEL A GRINDING ON THE PEDAL. I WOULD HAVE TO PUMP THE BRAKES JUST TO GAIN CONTROL OF THE CAR. I TOOK IT BACK TO THE DEALER I BOUGHT IT FROM, THEY TOLD ME IT IS JUST THE WAY THE CAR IS MADE. I FELT THAT WASN'T ACCEPTABLE, SO THEY REPLACED THE BREAK PADS WITH A MORE EXPENSIVE PAD. THE SHAKING IS BETTER, BUT I CAN STILL FEEL THE GRINDING AND HAVE A FEELING THIS WON'T LAST VERY LONG. DODGE NEEDS TO REPLACE THE ENTIRE BRAKE SYSTEM, I FEEL LIKE THE BREAKS ARE AN ESSENTIAL PART OF A CAR FOR SAFETY AND I DON'T FEEL SAFE DRIVING MY FAMILY IN THIS CAR. IT NEEDS TO BE FIXED BEFORE PEOPLE START GETTING HURT. *TR

01/13/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/26/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3D4PG5FV3AT******
Summary

2010 DODGE JOURNEY, WHILE RETURNING THIS VEHICLE TO THE RENTAL OFFICE ANOTHER VEHICLE WAS REAR ENDED. BOTH HAD BEEN GOING ABOUT 5 MPH AND WERE ABOUT 35 TO 40 FEET APART WHEN THE DODGE JOURNEY ENGINE STARTED TO RACE AND THE VEHICLE IN FRONT WAS STRUCK, WOULD NOT STOP EVEN THOUGHT THE BRAKES WERE APPLIED. AFTER THE ACCIDENT WHILE THE FRONT SEAT PERSONS WERE OUTSIDE THE VEHICLE LOOKING AT THE DAMAGE ON BOTH VEHICLES THE DODGE ENGINE STARTED TO RACE AGAIN WITH NO ONE IN THE FRONT OF THE VEHICLE, IT WAS SHUT OFF AT THIS POINT. AFTER NAMES AND SO FORTH WERE EXCHANGED [ BOTH VEHICLES WERE RENTALS] THE DODGE WAS RESTARTED AND RAN FINE INTO THE RETURN AREA. WHILE THEY WERE CHECKING IT IN AND THE VEHICLE RETURN AGENT WAS SHOWN THE DAMAGE HE WENT OVER TO CHECK THE GAS LEVEL. UNDERSTAND, AGAIN AT THIS TIME THERE WAS NO ONE INSIDE THE RENTAL VEHICLE AT ALL. EVERYONE WAS OUTSIDE STANDING AROUND. AS THE CAR RENTAL AGENT STARTED TO LOOK INSIDE THE ENGINE STARTED RACING AGAIN, IN FACT HE ACTUALLY JUMPED BACK AND I REACHED IN AND SHUT IT DOWN. THIS WAS REPORTED TO THE INSURANCE PEOPLE AND AFTER SEVERAL CALLS THE FINALLY SAID THAT THE RENTAL COMPANY HAD INSPECTED THE CAR BY TAKING IT TO A DEALER WHO LOOKED AT THE ENGINE AND TEST DROVE IT AND NOTHING HAPPENED SO THE VEHICLE WAS ALRIGHT. THE AGENT WHO CHECKED IT IN WAS NEVER CONTACTED AND NONE OF THE PEOPLE IN EITHER VEHICLE WERE ASKED ABOUT THE ENGINE RACING. I UNDERSTAND THAT FOR AN ACCIDENT INVOLVING 6 OR 7 THOUSAND DOLLARS THEY ARE NOT GOING TO TAKE A CAR APART BUT IT IS MY UNDERSTANDING THAT THIS VEHICLE HAS A BOX THAT CAN TELL WHAT WAS GOING ON JUST PRIOR TO THE ACCIDENT. THE INSPECTION WAS DONE BY A DEALERSHIP AT A COST OF $105.00 SO IT WAS NOT EXTREMELY WELL INSPECTED. *TR

01/07/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING APPROXIMATELY 15 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THE FAILURE RECURRED SEVEN TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN THE DEALER BUT THE TECHNICIANS COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT NO ASSISTANCE COULD BE PROVIDED IF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATELY FAILURE MILEAGE WAS 28,000.

12/30/2010
Components: STEERING,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,INTERIOR LIGHTING
Incident Date: 12/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

DEC. 29TH 2010. I HAVE A 2010 DODGE JOURNEY R/T. IT IS NOT EVEN A YEAR OLD. IT HAS TAKEN ME SEVERAL TIMES TO TURN THE CAR ON EACH TIME I GET IN THE CAR. IT STALLS WHILE I AM DRIVING. THE LIGHTS ON THE DASH AND NAV FLASH ON AND OFF FOR SOME CRAZY REASON. THE ALIGNMENT IS AND HAS ALWAYS BEEN OFF. THE CAR MOVES TOWARD THE RIGHT. THE STEERING WHEEL SHAKES WHEN I SLOW DOWN. NOW THE BRAKES ARE MAKING NOISES. I HAVE TAKEN IT TO TWO DEALERSHIPS TO BE SERVICED NUMEROUS TIMES AND THEY CAN NOT FIND ANYTHING WRONG. THE DEALERSHIP WHERE I BOUGHT IT HAS LEFT MY CAR ON EMPTY(THE GAS) AFTER IT HAS BEEN SERVICED. THE DEALERSHIP CONTACTED DODGE(THAT IS WHAT THE SERVICE MANAGER SAID) OVER A MONTH AGO, AND STATED THAT THEY WERE WAITING ON A PART TO PUT A DEVICE ON MY CAR TO FIGURE OUT WHAT IS WRONG. I HAVE CALLED TWICE AND THE SERVICE DEPARTMENT & THEY WILL NOT CALL ME BACK. SO I GUESS I HAVE TO DRIVE AROUND A CAR THAT IS DANGEROUS AND DODGE IS DOING NOTHING. I DO NOT ACCEPT THIS!!!! SOMETHING NEEDS TO BE DONE. IF THE SERVICE DEPT. WON'T CALL ME WHAT AM I TO DO. AND THE WARNING SCREEN FOR THE NAV. DOESN'T COME UP WHEN I TURN THE CAR ON. SO I GUESS DODGE CAN RISK THAT LIABILITY TOO. I GUESS IT WILL TAKE SOMEONE BEING INJURED TO GET THEIR ATTENTION. *TR

12/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV2AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER MULTIPLE TIMES AND THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS VERY UNSAFE TO DRIVE AND FEARED THAT IT WOULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 26,000. *LN

12/07/2010
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2010
Crash: No
Fire: No
Summary

I'M A 57 YEAR OLD FEMALE AND JUST PURCHASED 2010 DODGE JOURNEY OCTOBER 2010 WITH 21K MILES. ON FRI. DEC. 3RD I WAS DRIVING DOWN A HILL AT LOW SPEED WHEN THE VEHICLE'S ELECTRICAL SYSTEM WENT OUT AND THE VEHICLE STALLED. I COASTED TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. THE FOLLOWING MONDAY, DEC 6TH, I BROUGHT IT TO THE DEALER FOR DIAGNOSIS AND REPAIR. THEY COULD FIND NOTHING WRONG. ONE NOTE, WHEN I OPENED THE DOOR TO GET INTO THE VEHICLE, I NOTICED THAT THE LIGHTS IN THE VEHICLE DID NOT TURN ON AS USUAL. I'M NOW AFRAID TO DRIVE IT AS IT MAY HAPPEN WHEN I'M ON A HIGHWAY OR AT NIGHT. *TR

11/30/2010
Components: STEERING,SUSPENSION,POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS,EQUIPMENT,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL
Incident Date: 11/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG6FV6AT******
Summary

I BOUGHT A 2010 DODGE JOURNEY AND HAVE HAD MANY ISSUE. FIRST THE ALIGNMENT HAS ALWAYS GONE TOWARDS THE RIGHT AND HAS BEEN IN THE SHOP TWICE AND THEY SAID IT WAS FINE. I HAVE ALWAYS HAD PROBLEMS WITH THE NAV AND COMPUTER MUSIC SYSTEM. THE NEWEST AND WORST ISSUE IS IN LESS THAN 2 WEEKS HAS STOPPED WHILE I WAS DRIVING. I TOOK IT IN THE FIRST TIME AND THE SERVICE SAID THEY REBOOTED THE COMPUTER AND IT WAS FINE. FEW DAYS LATER I WAS GOING 40 DOWN THE ROAD AND THE CAR SHUT OFF AGAIN. BOTH TIMES THE CAR IS IN DRIVE AND THE KEY IS IN. IT IS NOW BACK IN THE SHOP AND I AM AFRAID THE AIRBAGS ARE NOT GOING TO WORK. I AM AFRAID THAT I WILL BE HIT AND INJURED. I HAVE 4 YEAR OLD TWIN BOYS. DODGE/CHRYSLER IS NOT HELPFUL AT ALL. I AM AFRAID TO DRIVE THE CAR. IT IS BACK IN THE SHOP AND FOR A CAR LESS THAN A YEAR OLD, I FEEL IT SHOULD WORK. I DON'T KNOW WHAT TO DO. *TR

11/08/2010
Components: BACK OVER PREVENTION
Incident Date: 11/01/2010
Crash: No
Fire: No
Summary

BACK UP CAMERA DOES NOT WORK IN COLD WEATHER. *TR

10/26/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY SXT. WHILE THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH WITH THE CRUISE CONTROL ACTIVATED, THE RPMS INCREASED UP TO 400 RPMS EXCESSIVELY. THE TRANSMISSION ALSO BEGAN TO SHIFT INTO A LOWER GEAR. WHEN THE CRUISE CONTROL WAS DEACTIVATED THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

10/18/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV9AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHILE DRIVING 45 MPH DOWNHILL WITH THE BRAKES APPLIED, THE CONTACT NOTICED A VIBRATION IN THE STEERING WHEEL AND A GRINDING NOISE FROM THE BRAKES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ROTORS WERE TURNED UNDER WARRANTY. THE FAILURE CONTINUED. THE CONTACT CALLED THE DEALER WHO STATED THAT THE VEHICLE COULD BE REPAIRED AGAIN AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO SPEAK WITH THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 9,300.

10/14/2010
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 10/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

2010 DODGE JOURNEY LEFT ME AND MY 3YR OLD DAUGHTER STRANDED ON THE SIDE OF THE RD. AFTER ONLY HAVING THE CAR FOR 3 WEEKS, LOST CONTROL OF STEERING WHEEL, GAS AND BRAKES! THE TRACTION CONTROL LIGHT CAME ON BEFORE THE CAR STALLED! SOMETHING IS GOING ON WITH THE JOURNEYS CAUSE MY FRIEND HAS HAD SIMILAR PROBLEMS WITH HER 2009~. *TR

09/26/2010
Components: ELECTRICAL SYSTEM
Incident Date: 09/26/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

2010 DODGE JOURNEY, SHUT DOWN TWICE WHILE DRIVING. ONCE IN THE NEIGHBORHOOD GOING 20MPH, ONCE ON A HIGHWAY GOING 60. WIFE HAD TO PULL OFF ONTO GRASS WHILE CARS ALMOST RUN HER OVER. CAR RESTARTS FINE. NOTHING REPLACED YET AS WE THOUGHT THE FIRST TIME WAS JUST A HICCUP, TAKING TO DEALER TOMORROW. *TR

09/20/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/20/2010
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY, JUST QUITS RUNNING WHILE LOW SPEEDS OR COMING TO A STOP INTERMITTENTLY, THE DEALER HAS DONE NOTHING. *TR

09/18/2010
Components: POWER TRAIN,EQUIPMENT
Incident Date: 09/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FVXAT******
Summary

DRIVING VEHICLE ON HIGHWAY 82 IN GAINESVILLE TEXAS AT 55 MPH IN CRUISE CONTROL. VEHICLE ACCELERATED TO GO UP A HILL, AND CONTINUED TO ACCELERATE TO ENGINE RED LINE AT APPROX 6000 RPM. DRIVER PUSHED HARD ON BRAKE AND ATTEMPTED TO PRESS ACCELERATOR IN ATTEMPT TO DISLODGE POSSIBLE STICKING CABLE. ENGINE RETURNED TO NORMAL. AFTER SEVERAL SECONDS. CRUISE DISENGAGED AUTOMATICALLY AFTER BRAKE PEDAL WAS PUSHED. DEALER WAS CONTACTED AND WILL REVIEW VEHICLE NEXT WEEK. VEHICLE WAS PURCHASED LAST WEEK. THIS IS THE FIRST INCIDENT. *TR

09/16/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/15/2010
Crash: No
Fire: No
Summary

2010 DODGE JOURNEY ONE OF THE PISTONS KEEPS MIS-FIRING AND THE CAR SHAKES BADLY AT MEDIUM SPEEDS (55-70). WILL BE SECOND TIME TAKING CAR IN FOR THE SAME ISSUE. *TR

08/12/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2010
Crash: No
Fire: Yes
Vehicle Identification Number: 3D4PG5FV7AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY . THE CONTACT STATED WHILE DRIVING 60 MPH, WHEN THE VEHICLE STALLED AND HE WAS THEN ABLE TO COAST ONTO THE EMERGENCY LANE. THE CONTACT TRIED TO START THE VEHICLE MULTIPLE TIMES WHEN BLUE SMOKE WAS UNDERNEATH THE HOOD. IT WAS DIFFICULT FOR THE CONTACT TO GET OUT OF THE VEHICLE SINCE THE ELECTRONIC LOCKS FAILED TO OPEN THE DOORS. THE CONTACT WAS ONLY ABLE TO GET OUT OF THE VEHICLE BY ENGAGING THE SMART KEY. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE STARTER WAS MELTING AND THE VEHICLE WAS OUT OF GAS . THE FAILURE OCCURRED TWO ADDITIONAL TIMES AT A LOW MILEAGE PRIOR THIS INCIDENT. THE STARTER WAS PREVIOUSLY REPAIRED. THE FAILURE MILEAGE WAS 5000. THE CURRENT MILEAGE WAS 1012.

08/11/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

I OWN A 2010 DODGE JOURNEY. WHENEVER THE CRUISE CONTROL IS ENGAGED AND THE CAR'S SPEED INCREASES TO A SPEED OF APPROXIMATELY FIVE MILES PER HOUR OVER THE CRUISE CONTROL SETTING, WHEN YOU ARE TRAVELING DOWNHILL, FOR EXAMPLE, THE CAR WILL VIOLENTLY DOWNSHIFT AND THE ENGINE'S RPMS WILL RISE TO OVER 5000 RPMS UNLESS YOU DISENGAGE THE CRUISE CONTROL. THE DOWNSHIFT IS VIOLENT AND COULD RESULT IS A LOSS OF CONTROL IF YOU ARE ON A LESS THAN A CLEAR, DRY ROAD SURFACE. THE CAR WAS TAKEN TO THE DEALERSHIP AND WE WERE TOLD THAT THE ISSUE WAS KNOWN BUT NO FIX WAS AVAILABLE. I WAS TOLD NOT TO USE THE CRUISE CONTROL UNLESS THERE WERE DRY DRIVING CONDITIONS. MY CONCERN IS THAT THERE MAY BE HIDDEN DAMAGE DONE TO THE CAR DUE TO THE VIOLENT NATURE OF THE SHIFTING AND I MAY LOSE CONTROL, EVEN ON DRY SURFACES AS THE SHIFTING IS SURPRISING AND VIOLENT. *TR

08/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4GH67V69T******
Summary

PREMATURE BRAKE WEAR 2009 DODGE JOURNEY. *TR

07/29/2010
Components: SEATS
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PH5FV6AT******
Summary

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. THE CONTACT STATED WHEN SITTING UPRIGHT IN THE DRIVERS SEAT, THE HEAD REST WOULD PUSH HIS HEAD SO FAR FORWARD THAT HIS CHIN WOULD REST ON HIS CHEST. THE CONTACT ALSO COULD NOT REST HIS SHOULDERS AGAINST THE SEAT. THE PASSENGER SEAT DID NOT HAVE THE SAME FAILURE. THE DEALER ADVISED THAT HE COULD READJUST THE HEADREST BUT WHEN ATTEMPTING TO DO SO, THE HEAD REST WOULD ONLY MOVE FORWARD AND BACKWARD. THE DEALER WAS UNABLE TO ADJUST THE HEADREST WHERE THE CONTACTS CHIN WAS NOT ON HIS CHEST. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,000.

06/06/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV0AT******
Summary

WHILE DRIVING MY CAR LOST ALL ELECTRICAL POWER AND ENGINE SHUT DOWN. I QUICKLY PUT THE CAR IN PARK AND RESTARTED. WHEN I CONTACTED THE SERVICE DEPARTMENT THEY HAD ME BRING THE CAR IN BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THEY KEPT THE CAR FOR OVER A WEEK AND NO ONE WAS ABLE TO HAVE THIS HAPPEN. THERE IS ALSO A SECONDARY ISSUE. WHEN YOU INITIALLY GO TO START THE CAR IT WILL NOT START THE FIRST TIME. IT WILL HOWEVER START THE SECOND TIME. AGAIN THE SERVICE DEPARTMENT WAS UNABLE TO DUPLICATE THE PROBLEM. HOWEVER THAT SAME AFTERNOON I HAD STOPPED AT THE STORE AND WHEN I WENT TO START THE CAR IT DID NOT START THE FIRST TIME. *TR

04/21/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV5AT******
Summary

TL*THE CONTACT OWNS A 2010 DODGE JOURNEY. WHENEVER THE CONTACT DROVE THE VEHICLE THE ENGINE SHUT OFF. THE FAILURE OCCURRED AT VARIOUS SPEEDS. SHE CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE CURRENT MILEAGE WAS 55,938. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

03/20/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3D4PG5FV6AT******
Summary

I AM SENDING VIA U.S. MAIL A COPY OF LETTER AND SERVICE DEPARTMENT RECORD FOR PROBLEM WITH CRUISE CONTROL ON MY A 2010 DODGE JOURNEY THAT I PURCHASED THREE MONTHS AGO. AT THIS TIME ACCORDING TO THE DEALER THERE IS "NO FIX" FOR THIS PROBLEM AND I AM CONCERNED THAT THE MALFUNCTION COULD LEAD TO INJURY TO MYSELF OR OTHERS. A DETAILED LETTER IS IN THE MAIL AND SHOULD ARRIVE AT YOUR FACILITY LATER THIS WEEK. THERE WAS A PROBLEM WITH THE CRUISE CONTROL WHILE DRIVING DOWN AN INCLINE. THE TRANSMISSION WOULD DOWNSHIFT AND THE ENGINE REVVED WITH THE RPM'S RISING TO 2500-4000 AND WOULD PROBABLY GO HIGHER IF THE CONSUMER DID NOT DISENGAGE THE CRUISE CONTROL AND STEP ON THE BRAKE TO GET THE RPM'S DOWN AND THE ENGINE UNDER CONTROL. THE VEHICLE SOUNDED AS THOUGH IT WAS IN NEUTRAL . THE CONSUMER WAS ADVISED TO NOT USE THE CRUISE CONTROL ON HILLY AREAS. UPDATED 04/12/10.*JB

3 Recalls

for 2010 DODGE JOURNEY
07/10/2010
CAMPAIGN NUMBER: 10V475000
STEERING:ELECTRIC POWER ASSIST SYSTEM
LEAKED POWER STEERING FLUID ONTO HOT ENGINE COMPONENTS COULD CAUSE A FIRE.
Campaign Number: 10V475000
Manufacture: CHRYSLER GROUP LLC
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

Notes

CHRYSLER'S CAMPAIGN NUMBER IS K26. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

26/06/2014
CAMPAIGN NUMBER: 14V373000
ELECTRICAL SYSTEM:IGNITION:SWITCH
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Campaign Number: 14V373000
Manufacture: Chrysler Group LLC
Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
Summary

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/05/2016
CAMPAIGN NUMBER: 16V273000
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Campaign Number: 16V273000
Manufacture: Chrysler (FCA US LLC)
Components: STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Summary

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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