EN

2010 Ford Edge 4-DR. w/SAB

7
Recalls
601
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14%

Complaints
Recalls

601 Complaints

for 2010 FORD EDGE
11/04/2021
Components: AIR BAGS
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

Recall INCOMPLETE. Remedy not yet available DRIVER AIRBAG INFLATOR REPLACEMENT THE DRIVER AIRBAG INFLATOR IN YOUR VEHICLE MAY EXPLODE IN THE EVENT OF A CRASH THAT CAUSES DEPLOYMENT OF THE DRIVER AIRBAG. IF AN AIRBAG INFLATOR EXPLODES, SHARP METAL FRAGMENTS COULD STRIKE THE DRIVER OR OTHER OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear.

10/28/2021
Components: SERVICE BRAKES
Incident Date: 10/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc3ab******
Summary

Malfunction in the break booster has lead to improper breaking, squishy breaks, car not fully stopping. If stopped for too long using the break a drop and rise of rpms

10/27/2021
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

The contact owns a 2010 Ford Edge. The contact stated while pressing the brake pedal, the vehicle would not immediately stop causing the braking distance to be extended. The vehicle was examined by an independent mechanic who diagnosed that the brake booster was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 136,000.

10/20/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

The contact owns a 2010 Ford Edge. The contact stated while driving and approaching a stop sign, the contact depressed on the brake pedal however, the vehicle would not slow down or stop until the contact had depressed on the brake pedal all the way to the floorboard. The contact stated that the failure recurred several times. The contact took the vehicle to an independent mechanic who inspected the vehicle and stated that the failure was related to either the brake booster or the brake master cylinder. The mechanic referred the contact took to a local dealer to have the vehicle diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.

10/15/2021
Components: SERVICE BRAKES
Incident Date: 10/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc2ab******
Summary

Our local mechanic advised us that the power brake booster was inoperable and that the vehicle was unsafe to drive. He advised us to bring the vehicle to Ford for repair. He also advised us that the booster has a known defect and Ford had extended a warranty to ten years for this part. We were never notified by Ford that there was a known problem with diaphragm in the power brake booster. This was confirmed by the local Ford Dealer. The vehicle is schedule to be repaired at the Ford.dealer but we cannot bring the vehicle in for another2 weeks. The estimate just to repair this part is.$ 850.00 and does not include any other potential damage to the brake system. According to the local Ford dealer and the original dealership they advised me that the extended warranty has expired for the brake booster and that Ford will not approve extending that warranty. I also called Ford customer service asking if they would be responsible for this repair since this was a known defect on this vehicle. This defect is definitely a safety issue but Ford is refusing to approve the repair. They are claiming that they voluntarily extended their warranty for 10 years and would have made a repair under the warranty if there was an issue with the braking system during that time period. I replied that since they never advised anyone of this defect we were disadvantaged to take actions to trade in or sell the vehicle. During the covid lock down this vehicle was hardly used and if it was driven it probably would have required a repair while under this secret warranty. The vehicle only has 50,000 miles on it, Ford has issued a case# cas33813024p7f6v3 on this matter but will not cover the repair The vehicle has been taken off the road and will have to be towed to the Ford Dealership to avoid an accident. It is completely not roadworthy.

08/18/2021
Components: ENGINE
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

8.16.21was driving home, no lights, no warnings, no smoke nothing no indication of any kind and I lost all power to operate the vehicle. I was unable to start the car and up to this point car was running fine, had car towed to local mechanic after inspecting the car mechanic found water pump blew up and pully ruptured filling my entire engine with coolant and now I am out of a car due to the engine being destroyed. After extensive reviewing it appears this is a known issue with the 2007-2010 Ford Edges and Ford has yet to step up to the plate and address this known issue. Look on Facebook under Ford Motor Company and see how many other owners are having this issue. How can you run a business knowing this happens and then not being able to back it up by fixing the issue. I could have had another 4-5 years with my car and now I have to have burden and cost of finding a new car due to negligence on Fords part. I truly enjoyed my Ford Edge however in the future I will no longer drive any type of Ford car or Lincoln knowing this is how you treat known issues. I'm just glad it was not -30degrees out and this happened. Shame on Ford. I will also spread the word about this issue and to anyone else thinking of buying a Ford. I have the estimate for a new engine let me know when the check will be in the mail to have my car repaired!!!

08/16/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

The contact owns a 2010 Ford Edge. The contact stated while driving approximately 30 mph and depressing the brake pedal, the vehicle failed to stop until the brake pedal had reached the floorboard. The contact stated no warning light was illuminated. The vehicle was diagnosed at a local mechanic but was not repaired. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 164,000.

08/16/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

Stiff braking,,had family drive it; they deemed it unsafe for me to drive. Had a mechanic look at it, he said it was the booster on the brake and suggested I take it in to my service person @ Ford as he thought there was a recall on it. When I told my service person, he said no, so I’m now taking it back to my trusted mechanic.

07/30/2021
Components: SERVICE BRAKES
Incident Date: 07/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

Brakes became incredibly soft. Could push brake pedal almost all the way to the floor with out slowing the vehicle. Had to leave roadway to avoid an accident. A hissing sound was heard when applying pressure to the brake pedal. This seems to be a know issue to Ford.

07/28/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc4ab******
Summary

My brakes suddenly became hard to press, and my car became almost impossible to stop on the freeway, and there is a hissing noise coming from under the brake pedal. My car has less than 90,000 miles, and has had only one owner, and was always serviced at a licensed Ford dealership. There have been no aftermarket parts installed. In addition, my car has always been garaged, both at home and at work, and no one else has driven it. It appears that there is a faulty brake booster that should have been recalled and repaired for free by Ford. This is a very serious and potentially deadly defect.

07/27/2021
Components: STEERING
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3kc1ab******
Summary

Power Steering malfunctioned. Wife had kids in the car and lost steering control. All power steering fluid loss out of banjo bolt that connects the power steering high pressure line to the steering gear. Ford has a TSB on these regarding this issue. Service bulletin ASI-44308 Steering NHTSA ID number 10054565. I had to have a mechanic replace the whole rack and pinion due to the pitting the salt caused on the aluminum by corroding. This is fords mistake. Thankfully no one was hurt. Secondly, I had to pay $945 for something that should have never happened. This is a huge safety concern and Ford Knows about it!

07/09/2021
Components: SERVICE BRAKES
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

I needed increased effort to engage the brakes, totally lost all brake power when driving on a highway. Started out spongy and then it was like engaging a brick. Had to veer off the highway and almost caused a major accident. Brake pedal is hissing and spongy.

07/05/2021
Components: SERVICE BRAKES
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2fmdk3jc7ab******
Summary

Replaced brakes and pads and bled the brakes twice. When I push brake pedal it feels mushy and resistant and the vehicle won’t stop. A hissing noise is made also.

06/07/2021
Components: SERVICE BRAKES
Incident Date: 06/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0AB******
Summary

The contact owns a 2010 Ford Edge. The contact stated that the brake assist was failing due to the vehicle not braking properly. The contact stated that excessive brake pedal pressure was needed to stop the vehicle. The vehicle made an abnormal hissing sound when the brake was applied. There was no warning light illuminated. The contact referenced an unknown recall regarding the brake booster and stated that it was confirmed by the dealer that the Vin was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.

06/06/2021
Components: STRUCTURE
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

Interior driver's side door latch is covered with a metal-like substance which appears to be chrome. The metal has cracked/split along the top of the latch, where the driver places fingers to open the door. The owner/driver of this vehicle was injured by this latch on 6/6/2021, and suffered a finger laceration which required bandaging but not stitches.

04/13/2021
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

THIS IN REGARDS TO MY 2010 FORD EDGE VEHICLE, AND THE AIR BAGS RECALL OF JULY 2016. THE FIRST NOTICE OF THIS RECALL CAME TO ME 7/01/2016. I FILED COMPLAINT #11192472 IN 2019 AFTER REPEATED ATTEMPTS TO FIND OUT FROM THE LOCAL FORD DEALER THE STATUS OF FORD HAVING THE NECESSARY EQUIPMENT FOR THE REPAIR/REPLACEMENT FOR THIS RECALL. THEY HAD NOT HEARD FROM FORD AT THAT LAST CONTACT IN MARCH 2019 REGARDING THE NEEDED PARTS. I HAVE NOT CONTACTED THE LOCAL FORD DEALER SINCE, AS THEY COULD NOT GET ANY INFORMATION ABOUT IF AND WHEN FORD WOULD HAVE THE PARTS AVAILABLE TO THE DEALERS TO MAKE THE NECESSARY REPLACEMENT. WHEN WILL THIS ISSUE BE ADDRESSED WITH FORD MOTOR COMPANY, AND HOW SOON WILL IT BE WHEN THE REPLACEMENT PARTS AND REPAIRS WILL BE SENT OUT TO LOCAL DEALERSHIPS FOR THE REQUIRED SERVICE? IT HAS BEEN 5 YEARS SINCE THE ORIGINAL NOTICE.

01/22/2021
Components: SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAKE BOOSTER NEEDING IMMEDIATE RECALL SERVICED TECHNICIANS LIAZONED THROUGH THIS COMPLAINT TO GET ME AND MY FAMILY SAFELY MOBILE AGAIN THROUGH THIS COMPLAINT PROCESS PLEASE SEND ME A CLAIM TO GET TO MY LOCAL FORD DEALERSHIP IN CADILLAC MICHIGAN THANK YOU FOR YOUR TIME.

01/21/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9AB******
Summary

HARD, CLUNKING NOISE/VIBRATION/IMPACT WHEN STARTING VEHICLE, SHIFTING FROM PARK TO REVERSE, REVERSE TO PARK, REVERSE TO DRIVE, DRIVE TO REVERSE, PARK TO DRIVE, AND DRIVE TO PARK. TRANSMISSION SHIFTS VIOLENTLY. LOSE SPEED AT HIGHWAY SPEED. ODOMETER AND SPEEDOMETER GO BLANK, NO DISPLAY. LOSS OF POWER AND SPEED. HUGE SAFETY HAZARD. SO MANY COMPLAINTS ONLINE FOUND WITHIN 10 MINUTES OF SEARCH.

01/15/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

MY 2010 EDGE IS DEALING WITH THE ENGINE LIGHT, A WRENCH, AND TRACTION CONTROL LIGHTS ALL COMING ON AND OFF WHENEVER IT FEELS LIKE (IN PARK OR IN ANY DRIVING CONDITION). WHEN THESE LIGHTS COME ON I PRETTY MUCH LOSE THE ABILITY TO BREAK ON MY OWN, IT RESISTS AND GRINDS WHEN BREAKING WITH THE LIGHTS ON. THE LIGHTS CAN COME AND GO FOR DAYS AT A TIME OR FOR ONLY A FEW MILES. ALSO, THE VEHICLE HESITATES ON TAKE OFF WHEN THESE LIGHTS ARE ON. CODE READER DOESN'T REALLY TELL US ANYTHING USEFUL. IF CODES ARE CLEARED IT EVENTUALLY WILL COME BACK ON AND CONTINUE HAVING THE SAME ISSUES. THIS SEEMS TO BE A COMMON PROBLEM BY WHAT I'M FINDING, FORD SHOULD BE RESPONSIBLE TO FIX THIS WIRING/ELECTRICAL ISSUE. ANOTHER THING, THE SEATBELT LIGHT AND ALARM WILL NOT STOP GOING OFF, EVEN IF YOU ARE IN PARK FOR A WHILE. I JUST BOUGHT THIS VEHICLE AND I AM FAR FROM IMPRESSED.

12/18/2020
Components: SERVICE BRAKES
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

BRAKE BOOSTER FAILURE. FORD CUSTOMER SATISFACTION PROGRAM 13N02. FORD STATE'S THAT MY VIN IS NOT PART OF THIS PROBLEM, BUT THIS IS EXACTLY WHAT IS WRONG. I SHOULD HAVE BEEN COVERED, AND THIS VEHICLE IS NOT SAFE TO DRIVE.

12/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

I AM DRIVING AND THE VEHICLE JUST SHUTS DOWN AT 60 PLUS MILES AN HOUR. I BARELY MADE IT OFF THE ROAD AND IT SEEMS TO BE HAPPENING MORE AND MORE.

12/04/2020
Components: SERVICE BRAKES
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

WHEN YOU PUSH DOWN THE BRAKE PEDAL, THE BRAKES DO NOT ENGAGE. TWO DIFFERENT MECHANICS, ONE AT LES SCHWAB, AND ONE AT THE FORD DEALER HAVE CONFIRMED THAT THE BRAKE BOOSTER PART NO. AT4Z2005 IS DEFECTIVE. MANY FORD MODELS AND MODEL YEARS HAVE BEEN RECALLED FOR THIS SAME DEFECTIVE PART. WHEN ASKED, FORD HAS REFUSED TO REPLACE THE DEFECTIVE PART FOR MY VEHICLE. FORD REFERENCE # CAS 28787275

11/25/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

DOOR AJAR LIGHT CONTINUALLY WENT ON AND OFF WHILE IN MOTION WHETHER ON A HIGHWAY OR CITY STREET. NOTICED IT ALSO WENT ON DURING LEFT TURNS. DOOR LOCKS ON ALL DOORS WOULD CLICK ON AND OFF AT STOPS. I WASN'T SURE THAT DOORS WERE LOCKED WITH MY CHILDREN IN THE CAR. INTERNAL LIGHTS WOULD ALSO GO ON AN OFF. COMMON ISSUE ON THE INTERNET WITH FORD EDGES. IT'S ALL OVER AND FOR YEARS. I HAVE YOUNG CHILDREN AND HAD TO GET THE ISSUE FIXED AT A COST OF $542.83. I BELIEVE FORD NEEDS TO PAY FOR THIS SAFETY ISSUE. THE PART NUMBER TO REPLACE WAS THE LATCH PART NUMBER 8T4Z 78264A27 A. SO A NEW DOOR LATCH NEEDED TO BE INSTALLED ALONG WITH THE REPAIR OF A WIRE IN THE DOOR HARNESS NEAR THE LH SIDE OF THE DOOR SPEAKER. I AM THE ORIGINAL OWNER OF THIS VEHICLE.

10/04/2020
Components: ENGINE
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

WE WERE DRIVING ALONG AND ALL OF A SUDDEN THE ENGINE LIGHT COMES ON AND THERE WAS A LOUD POP. IT STARTED OVERHEATING AND IT WAS ALL WE COULD DO TO GET IT BACK TO OUR HOUSE. WE WAS ON A COUNTRY ROAD. IT WAS RUNNING FINR TILL THE LOUD POP.

09/21/2020
Components: SERVICE BRAKES
Incident Date: 07/28/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

I WAS DRIVING MY 2010 EDGE IN STOP AND GO TRAFFIC. THE CARS IN FRONT OF ME STOPED SUDDENLY SO I SLAMMED ON MY BRAKES. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. ( ALL OF THIS IS HAPPENING IN SECONDS TRAVELING ABOUT TWO TO THREE CAR LENGTHS)I RELEASED MY FOOT AND THE BRAKE PEDAL RETURNED TO A NORMAL POSITION. I PRESSED THE BRAKES AGAIN AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN WITHOUT STOPPING MY VEHICLE. I RELEASED PRESSURE AGAIN AND THIS TIME THE PEDAL SHOT BACK HITTING MY FOOT WITH SUCH FORCE THAT IT CAUSED A LISFRANC DISLOCATION AND SEVERE BONE BRUISING TO MY RIGHT FOOT. (I LOST MY JOB AND WILL BE UNABLE TO WORK FOR AT LEAST SIX MONTHS, IF I AM ABLE TO REGAIN FULL FUNCTION DUE TO THIS ACCIDENT .)THROUGH THE PAIN I DEPRESSED THE BRAKES A THIRD TIME AND THEY WENT TO THE FLOOR AGAIN, NOT STOPPING MY VEHICLE AND RESULTING IN MY VEHICLE CRASHING INTO THE VEHICLE IN FRONT OF ME AT A RELATIVELY SLOW SPEED. THE AIRBAGS DID NOT DEPLOY.

09/11/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE THE VEHICLE AND A FUEL LEAK FROM THE FUEL TANK IN HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO PRIORITY FORD (7520 N MILITARY HWY, NORFOLK, VA 23518, (757) 419-2500) AND IT WAS STATED THAT THERE WAS NO RUST ON THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE GASOLINE WAS LEAKING FROM THE SEAMS OF THE FUEL TANK. THE DEALER ALSO STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *LN *TR

09/09/2020
Components: SERVICE BRAKES
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7AB******
Summary

I PURCHASED THE 2010 EDGE FROM MY MOTHER IN 12/ 2018 WHEN SHE PURCHASED AN ESCAPE. 1.5 YEARS LATER, IN MILE 99,800, I HAD A PROBLEM WITH MY BRAKES. I WAS COMING TO A STOP AT THE END OF THE STREET ONTO A MAJOR ROAD AT THE EXIT OF MY NEIGHBORHOOD. GOING DOWN A HILL, I ALWAYS GO SLOWLY TO ALLOW MYSELF PROPER BRAKING TIME, AS IT IS A VERY STEEP HILL ONTO A MAJOR AND VERY BUSY ROAD. I EXPERIENCED A LACK OF BRAKES. I STOOD ON THEM AS HARD AS I COULD, AND IT BARELY SLOWED ME DOWN ENOUGH TO PREVENT ME FROM GOING INTO ONCOMING TRAFFIC. AFTER I RECOVERED MY HEART RATE, I TURNED AROUND AND WENT HOME. I THEN BROUGHT THE CAR TO MY LOCAL MECHANIC, HE TOLD ME HE WAS UNCOMFORTABLE WORKING ON IT, AS HE DISCOVERED AN ISSUE WITH THIS ACCORDING TO FORD. I THEN BROUGHT IT TO A LOCAL FORD DEALERSHIP, AS THE FORD DEALERSHIP MY DAD PURCHASED THE CAR FROM AND ALL THE SERVICE WAS DONE AT WAS, WAS ON THE HIGHWAY, 40 MINUTES AWAY. A DANGEROUS COMMUTE DUE TO THE INTERMITTENT LACK OF BRAKES. THE BULLETIN/EXTENDED WARRANTY IS 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER. I HAD THE BRAKE BOOSTER ASSEMBLY FIXED BY THE DEALERSHIP, WHO INFORMED ME THAT IT HAD A 10-YEAR 150,000-MILE SERVICE BULLETIN, AND IT IS NOT COVERED. FIRST, THE CAR IS 10 YEARS OLD. SECOND, IT WAS LESS THAN 100K MILES ON IT. ALSO, THE MILEAGE WAS LOW, DUE TO THE LITTLE MY PARENTS DROVE THE CAR. THE AVERAGE MILEAGE ON THE CAR CURRENTLY IS 10,000 A YEAR. I BELIEVE THE ISSUE WOULD HAVE EXPOSED ITSELF WITHIN THE WARRANTY PERIOD IF THE CAR WERE DRIVEN WITH TYPICAL MILEAGE (OVER 10,000 A YEAR).I AM ASKING YOU TO REIMBURSE ME FOR THE WORK DONE ON MY CAR FOR THIS ISSUE, AS I FEEL THAT IT SHOULD HAVE BEEN COVERED UNDER YOUR EXTENDED WARRANTY, IF NOT AS A SAFETY ISSUE THAT COULD HAVE COST ME MY LIFE OR MAJOR MEDICAL ISSUES AS WELL AS A LOSS OF OR MAJOR DAMAGE TO MY CAR. THE TOTAL AMOUNT INCLUDING TAX WAS $841.43.

09/03/2020
Components: SERVICE BRAKES
Incident Date: 08/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

POWER BRAKE BOOSTER AND CHECK VALVE FAILURE. LOSS OF BRAKE USE IN VEHICLE WHILE IN MOTION ON LOCAL ROAD.

08/28/2020
Components: SERVICE BRAKES
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

WILL NOT STOP

08/25/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE HER VEHICLE WAS PARKED IN THE DRIVEWAY, SHE NOTICED FUEL LEAKING ON TO THE GROUND OF HER DRIVEWAY. THE CONTACT ALSO NOTICED AN UNUSUAL ODOR INSIDE THE VEHICLE. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

08/03/2020
Components: STRUCTURE,SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

I WAS TOLD THAT MY BRAKE PADS ONLY NEEDED TO BE REPLACED AND THAT THEY HAD DONE IT, WHEN I PICKED UP MY VEHICLE, THE BRAKES WERE EXTREMELY HARD AND I COULD NOT STOP MY VEHICLE, I TOOK MY CAR BACK AND THEY STATED MY MASTER CYLINDER WAS BAD, THEY NOTED IT ON MY INVOICE, BUT DID NOT DISCUSS IT WITH ME AND GAVE ME MY VEHICLE WITHOUT NOTIFYING. WHEN I TOOK MY CAR BACK FOR REPAIR, THEY CRACKED MY WINDSHIELD AND VOMITED IN MY VEHICLE

07/17/2020
Components: SERVICE BRAKES
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GE9AB******
Summary

NOTICED A WEEK AGO THERE WAS A HISSING NOISE WHILE PUSHING IN ON THE BRAKES AND THE BRAKES WERE EXTREMELY HARD TO PUSH IN ON TO GET THE VEHICLE TO COME TO A STOP. TOOK TO OUR LOCAL SHOP AND WAS INFORMED WE NEEDED A NEW BRAKE BOOSTER AND THIS VEHICLE WAS NOT SAFE TO DRIVE AND COSTED US $860.42 TO GET REPAIRED.

07/16/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

THE VEHICLE STOP WITHOUT ANY WARNING LIGHT AND WOULD NOT GET ANY ACCELERATION ONCE STEPPING ON THE GAS. I. TOOK IT TO FORD AND THEY SAID IT. IS THE ELECTRONIC THROTTLE BODY.. I

07/12/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

BRAKE BOOSTER IS FAILING, HISSING, MAKING BRAKING NEAR I.POSSIBLE. THIS IS INTERMITTENT CONDITION. ALSO HAD AIRBAG RECALL COMPLETED, AND NOW THE CLOCK SPRING HAS FAILED, DEALER WILL NOT FIX.

06/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

DOOR ON DRIVER SIDE DOES NOT LATCH. IT SAYS DOOR AJAR EVEN THOUGH DOOR IS SHUT. SOMETIMES IT LATCHES SOMETIMES DOESNT. IF IT DOES LATCH ONCE I START DRIVING IT UN LATCHES AND LIGHT COMES BACK ON. I HAVE CHILDREN SO ITS UN SAFE FOR MYSELF AND THEM.

03/28/2020
Components: SEATS
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

DRIVER SEAT ROCKS BACK WHEN ACCELERATING.

02/19/2020
Components: AIR BAGS
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT GRIFFITH FORD SAN MARCOS (LOCATED AT 2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. DP

02/02/2020
Components: ENGINE
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0AB******
Summary

THE FORD 3,5L DURATEC ENGINE WATER PUMP CAUSED COOLANT TO LEAK INTO THE ENGINE AND IS CURRENTLY BREAKING DOWN MY MOTOR. AS COOLANT & ENGINE OIL DON'T MIX, SO I HAVE TO REPLACE IT. WILL COST ME MORE THAN THE SUV ITSELF, SO GOING TO JUNK IT AND BEWARE ANYBODY WITH ANY FORD EDGE WITH THAT 3.5L DURATEC ENGINE WITH THE INTERNAL WATER PUMP. IT WILL FAIL AND BY TIME YOU NOTICE IT, IT'S TOO LATE. CAUSE MY SUV TO STALL & SHUT OFF NUMEROUS TIMES BECAUSE THE SENSOR ARE OFF BECAUSE OF THE COOLANT LEAKING INSIDE THE MOTOR.

01/04/2020
Components: EXTERIOR LIGHTING
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

I RECENTLY REPLACED MY BRAKE AND TURN SIGNAL LIGHT BULB CONSTANTLY AND NOTICE THE SOCKET IS BURNT . SO I TOOK IT TO THE DEALERSHIP I HAD IT REPLACED. A YEAR LATER THE SAME INSTANCE HAPPEN AGAIN SO I TOOK IT TO THE DEALERSHIP I HAD TO REPLACE AGAIN. I'M NOTICING A PATTERN THAT SOCKET FOR THE TURN SIGNAL AND BRAKE LIGHT ARE BURNING OUT

11/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

THE GAS TANK WAS REPLACED OCTOBER 2016 ON A RECALL, THAT GAS TANK IS NOW LEAKING.

11/21/2019
Components: SERVICE BRAKES
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT WAS UNAWARE OF ANY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145, (918) 346-6500), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

11/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

THE INTERIOR OF MY CAR FILLED WITH GAS FUMES AFTER FILLING THE TANK ON11/4/2019. I CALLED DON HINDS FORD THE NEXT MORNING AND DROPPED IT OFF THAT EVENING. THE SERVICE DEPARTMENT INSPECTED IT AND FOUND THAT THE GAS TANK WAS LEAKING. THE GAS TANK HAD BEEN REPLACED DUE TO A RECALL JUST 15 MONTHS AGO. FORD REFUSES TO REPLACE, STATING HAT THE WARRANTY IS EXPIRED. WE HAVE ASKED OUR DEALERSHIP TO COMPLETE THE REPAIRS. MY CONCERN IS THAT FORD MOTOR COMPANY REPLACED DEFECTIVE GAS TANKS WITH DEFECTIVE GAS TANKS. FORD CUSTOMER SERVICE SUGGESTED THAT I TAKE IT TO AN "AUTHORIZED FORD SERVICE PROVIDER" EVEN AFTER I TOLD THEM THAT IT WAS ALREADY AT A AUTHORIZED FORD SEVICE PROVIDER...EVEN THOUGH MY CAR IS LEAKING GAS AND COULD CATCH FIRE, EVEN THOUGH I TOLD THEM THAT MY CAR'S INTERIOR WAS FILLED WITH GAS FUMES.

11/04/2019
Components: SUSPENSION,WHEELS
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

NOV.4 SIMPLY I HAD A WHEEL BEARING GO BAD ON PASSENGER SIDE FRONT ABOUT 3 MONTHS AGO ! NOW I HAVE THE WHEEL BEARING ON THE DRIVERS SIDE GO BAD , COSTING ME OVER1100 DOLLARS !! I HAVE OWNED OVER 30 CARS IN MY LIFETIME WITH FAMILY AND HAVE NEVER HAD TO REPLACE A WHEEL BEARING. WHATS GOING ON!!!!

10/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

WHILE DRIVE ABOUT 50 MILES PER HOUR ON THE STREET THE WRENCH LIGHT WENT ON THEN OFF. I PULLED UP TO A STOP LIGHT AND WHEN I TRIED TO ACCELERATE THE CAR COULD HARDLY MOVE. I WAS ONLY ABLE TO LIMP ALONG UNTIL I GOT TO MY DESTINATION. I SHUT THE CAR OFF AND WHEN I CAME BACK AFTER ABOUT 2 HOURS IT STARTED AND HAS BEEN DRIVING FINE THE LAST TWO DAYS, FOR NOW. NO WRENCH LIGHT NO POWER PROBLEMS. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE SEEN NUMEROUS OTHER COMPLAINTS WITH THE SAME DESCRIPTION AS MINE. A THROTTLE BODY SEEMS TO BE AT FAULT. APPARENTLY FORD KNOWS OF THIS ISSUE AND DID NOT DO A RECALL. RATHER THEY DID AN EXTENDED WARRANTY THAT ENDED IN 2015.

10/21/2019
Components: SERVICE BRAKES
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

WHILE DRIVING MY 2010 FORD EDGE, WHEN COMING TO A STOP THE PEDAL GETS HARD AND VEHICLE TO STOP. AND WHEN IT DOES GO BACK TO NORMAL THE BRAKE PEDAL GO TO THE FLOOR GIVING OF A HISSING NOISE. VERY DANGEROUS.

10/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. WHEN THE HEAT WAS TURNED ON, A STRONG FUEL ODOR WAS DETECTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP WAS LEAKING FUEL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.

10/17/2019
Components: ENGINE
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3AB******
Summary

VECHICLE ENGINE SHUTS DOWN WHILE DRIVING. EVERYTHING LOSES POWER INCLUDING POWER STEERING. ON OCTOBER 16,2019 IT OCCUR D WHILE DRIVING ON PARKWAY WITH MY GRANDSON IN THE CAR. WE JUST AVOIDED A MAJOR CATASTROPHE. WE WERE ABLE TO RESTART CAR AND CAREFULLY DRIVE HOME BUT NOW AFRAID TO DRIVE THIS CAR ANYWHERE. THE ENGINE REPAIR WRENCH WAS LITE AND MECHANIC FEELS IT MAY BE THROTTLE BODY ISSUES . THANK YOU

10/04/2019
Components: SERVICE BRAKES
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE THE VEHICLE WAS IDLING AT A STOP SIGN, THERE WAS AN ABNORMAL HISSING NOISE WHEN DEPRESSING THE BRAKE PEDAL. IN ADDITION, THE BRAKE PEDAL HAD TO BE FORCEFULLY DEPRESSED TO STOP THE VEHICLE. ALSO, WHEN THE VEHICLE WAS STOPPED FOR A PERIOD OF TIME, IT STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO DON RICH FORD (221 E MONTGOMERY ST, VILLA RICA, GA 30180, (770) 459-5132) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,215.

10/03/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF ASHLAND AT 804-242-0391 (LOCATED AT 11450 WASHINGTON HWY, ASHLAND, VA 23005) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/02/2019
Components: POWER TRAIN
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

ACCORDING TO A FORD DEALERSHIP THE PTU (POWER TRANSFER UNIT) ON MY EDGE NEEDS TO BE REPLACED. PROBLEM IS THAT FORD HAS KNOWN ABOUT THIS FOR 10 YEARS. THIS ISSUE AFFECTS MODEL YEARS 2007 THROUGH 2017. IS THERE ANYTHING THAT CAN BE DONE FROM A RECALL PERSPECTIVE? I WAS ADVISED NOT TO DRIVE WITH THIS CONDITION. I BECAME AWARE OF THE ISSUE WHILE DRIVING AROUND TOWN AND ON THE EXPRESSWAY. SIGNIFICANT VIBRATION, GRINDING, AND HIGHER PITCH SOUND WHILE IN MOTION.

10/01/2019
Components: SERVICE BRAKES
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

BRAKES WENT OUT WHILE DRIVING. THE PEDAL WAS HARD TO PUSH N THE FEELING OF TSKING LONG TO STOP.

09/26/2019
Components: SERVICE BRAKES
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

EXTREMELY HARD BRAKE PEDAL WHEN BRAKING NEARLY CAUSING ACCIDENTS. HAVE BEEN ADVISED OF 13N02 PROGRAM THROUGH FORD BUT AM TOLD MY VEHICLE DOES NOT QUALIFY FOR SAID SERVICE PROGRAM. EXACT SYMPTOMS I AM EXPERIENCING ARE REFERENCED IN 13N02. VEHICLE HAS 126000 MILES.

09/10/2019
Components: ENGINE
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

I AM CHECKING TO SEE IF YOU ARE AWARE OF ANY ENGINE COIL REPLACEMENTS ISSUES. I SEE LOTS OF ISSUES ON THEM ON THE INTERNET. I WAS TOLD THAT THE SPARK PLUGS WOULD NEED TO BE REPLACED TOO. I WAS DRIVING ABOUT 25 MILES AN HOUR AND THE ENGINE LIGHT STARTED FLASHING AND THE CAR STARTED SHAKING. LARAWAY RD NEW LENOX IL 60451 DRIVING STRAIGHT ON THE ROAD

08/30/2019
Components: AIR BAGS
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

SAMES DEALERSHIP IN BASTROP TEXAS SAYS THE DRIVERS SIDE AIRBAG IS NOT ON THE RECALL.. THEREFORE THEY WOULD NOT CHANGE OUT FOR ME

08/29/2019
Components: SERVICE BRAKES
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT FOUND THAT FORD ISSUED A CUSTOMER SATISFACTION PROGRAM FOR THE BRAKE BOOSTER. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS, WHICH MADE IT HARD TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM AND THAT NHTSA SELECTS THE VEHICLES TO BE INCLUDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 68,788.

08/28/2019
Components: SERVICE BRAKES
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

BRAKE BOOSTER. WITHOUT WARNING THE BRAKE PEDAL ON MY VEHICLE BECAME EXTREMELY HARD DURING THE MIDDLE OF MY DRIVE. I WAS IN A YIELD TO MERGE SITUATION WHERE I COULD NOT STOP MY VEHICLE IN THE PROPER AMOUNT OF TIME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. THE PART ON MY VEHICLE NEEDING REPLACED IS THE SAME PART UNDER RECALL FOR THE SAME MANUFACTURER BUT MY VIN NUMBER WAS NOT INCLUDED IN THAT RECALL. I AM UPSET THAT THIS PROBLEM WAS PREVIOUSLY DETECTED BUT MY VIN NUMBER WAS NOT INCLUDED ON THE RECALL AND I HAD NO PREVIOUS KNOWLEDGE THAT THIS COULD POTENTIALLY BE A SAFETY HAZARD FOR MY VEHICLE.

08/27/2019
Components: POWER TRAIN
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

FROM BOTH A STOP OR AFTER SLOWING DOWN AND UPON ACCILERATION, THE TRANSMISSION WILL SLIP AND THEN CATCH REAL HARD. IT DOES IT WHEN I START FROM A STOPPED POSITION AND IT ALSO DOES IT WHEN I SLOW DOWN FOR TRAFFIC ON THE FREEWAY THEN TRY TO GET BACK UP TO SPEED. WHEN IT CATCHES IT FEELS LIKE THE CAR HAS BEEN HIT HARD FROM THE REAR. THIS IS NOT DURING A FAST START OR FAST ACCILERATION, IT IS FROM JUST NORMAL DRIVING, KEEPING UP WITH NORMAL TRAFFIC. IT HAS HAPPENED ON MANY OCCASIONS AND IS NOT CONSISTANT WITH WHEN IT HAPPENS. IT HAPPENS ONLY WHEN THE CAR IS MOVING AND HAPPENS BOTH IN TOWN, ON HIGHWAYS AND FREEWAYS. IT HAS HAPPENED AT ALL SPEEDS AND IN ALL WEATHER. IT CAUSES A LOT OF FEAR AND I CAN SEE ME HITTING THE BRAKES SOMETIME WHICH COULD ACTUALLY CAUSE SOMEONE TO RUN INTO ME AS A RESULT. THIS IS NOT NORMAL AND WHEN I HAD IT CHECKED BY THE DEALERSHIP THEY SAID THE TRANSMISSION IS STARTING TO SLIP. THIS IS NOT A NORMAL SLIP OF THE TRANSMISSION, IT IS A COMPLETE LOSS OF OPERATION THEN CATCHING AND SLAMMING THE GEARS CAUSING THE VEHICLE TO JUMP FORWARD. I AM CERTAIN THAT THE TRANSMISSION IS BEING DAMAGED WITH EACH OCCURRANCE. I WANT TO EMPHASIZE THAT THIS HAPPENS UNDER NORMAL CONDITIONS, DRIVING SANELY, NOT HOT RODDING OR FAST ACCILERATION. IT IS JUST DRIVING DOWN THE ROAD WITH NORMAL TRAFFIC. IT HAS HAPPENED MANY TIMES AND I AM ALWAYS ON THE ALERT FOR IT SO IF IT STARTS I MIGHT BE ABLE TO TAKE MY FOOT OFF THE GAS BEFORE IT WINDS UP TO HIGH TO MINIMIZE THE SLAMMING OF THE GEARS. THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR WITH 105K MILES ON IT THE CAR HAS 245K NOW

08/22/2019
Components: AIR BAGS
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AC4AB******
Summary

TAKATA RECALL I CALLED TO SCHEDULE MY RECALL TO BE REPAIRED NOW THAT THE AIRBAGS ARE AVAILABLE. IN ASKING FOR TRANSPORTATION UNTIL MY VEHICLE IS REPAIRED, FREEDOM FORD IN CLAYPOOL HILL, VIRGINIA SAID IT WAS A HALF HOUR JOB, THEY ONLY HAD TWO LOANERS AND THEY WOULD NOT PROVIDE ME WITH ANYTHING ELSE. NOW WHEN I CALLED THEM 8 MONTHS AGO WHEN WE GOT A LETTER TELLING US THAT WE COULD GET A FREE RENTAL UNTIL THE PARTS CAME IN THEY DIDN'T WANT TO ASSIST US THEN EITHER. HENCE WHY I AM COMPLAINING. THIS IS UNSAT.

08/20/2019
Components: ENGINE
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

DRIVING HOME FROM WORK IN MY 2010 FORD EDGE AND TURNING ONTO MY STREET THE VEHICLE SHUTS DOWN, BARELY MAKE THE CORNER CLIPPING THE OPPOSITE CURB SLIGHTLY, LOOK DOWN AND THE TEMPERATURE GAGE IS BURIED IN HOT. NO WARNING LIGHTS JUST INSTANT SHUTDOWN. OPEN THE HOOD AND SEE WATER DRIPPING FROM THE PASSENGER SIDE OF THE MOTOR BUT DON'T SEE A WATER PUMP, FIND OUT LATER IT IS INTERNAL AND CAUSED A CATASTROPHIC FAILURE, VEHICLE NEEDS NEW MOTOR FOR $7,950.00 -

08/15/2019
Components: SERVICE BRAKES
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

I WAS DRIVING IN THE CITY AND AS I SLOWED COMING TO A STOP LIGHT I PRESSED THE BRAKE AND IT WAS HARD AND WASN'T STOPPING. I GOT IT STOPPED. I HEADED HOME AND A CAR WAS SUDDENLY STOPPING IN FRONT OF ME, I STEPPED ON THE PEDAL AND IT WENT TO THE FLOORBOARD I HAD TO PUMP TO GET IT TO CATCH I HAD TO SWERVE INTO THE NEXT LANE TO AVOID AN ACCIDENT. AS I PULLED INTO DRIVEWAY AND PRESSED ON BRAKE IF HISSED AND CHIRPED, THIS IS VERY DANGEROUS, I ONLY HAVE 66,000 MILES ON MY CAR. WHY HAS FORD NOT BEEN RECALLED ON THIS MATTER FROM ALL THE COMPLAINT OUT THERE ABOUT THIS ALL THE WAY BACK TO 2007? MY HUSBAND IS A CAR GUY AND HE SAID IT WAS THE BRAKE BOOSTER FAILING. DESCRIPTIONS FROM OTHER COMPLAINTS AND MECHANICAL INFORMATION COMFIRMED IT. ALONG WITH FORDS ATTEMPT TO MINIMIZE THE LARGE PROBLEM ON ALL EDGE VEHICLES WITH AN EXTENDED WARRANTY ON THE BRAKE BOOSTER ON SOME VEHICLES # 13NO2 AND IN COMPLAINTS ON THIS SITE.

08/14/2019
Components: ENGINE
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0AB******
Summary

WHILE DRIVING LATE AT NIGHT THE TEMP GAUGE WENT ON TO HOT/ CAR STALLED OUT ON A MAIN STREET I LET IT COOLED OFF AND DROVE HOME. HAD CAR TOWED TO FORD AUTO NATION NEXT DAY. I WAS TOLD THAT THE WATER PUMP AND ENGINE NEEDED TO BE REPLACED, COST WOULD BE $7,259.00. MY CAR HAS LESS THAN SEVENTY SIX THOUSAND MILES ON IT.

08/07/2019
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

I HAVE A 2010 FORD EDGE WITH 38,153 MILES. IN THE LAST ONW MONTH I HAVE HAD THE TORQUE CONVERTER REPLACED (UNDER WARRANTY) AND NOW I JUST HAD THE THROTTLE BODY AND MOTOR ASY. REPLACED FOR $691.03. I SMELLED GASOLINE AND THE ENGINE HESITATED SO, I TOOK IT INTO AUTONATION IN DELRAY, FL. FOR REPAIR. THE SERVICE PERSON TOLD ME THAT THIS IS A VERY COMMON PROBLEM AND I SHOULD KEEP MY RECEIPT FOR A RECALL IN THE FUTURE. I WAS LUCKY THAT THE CAR DID NOT EXPLODE WITH THE FUEL FUMES. THERE NEEDS TO BE A RECALL OF THIS CONDITION. *JS

08/04/2019
Components: ENGINE
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

2010 EDGE LOSES POWER WITHOUT WARNING. IT JUST WENT OUT. I WAS ABLE TO PARK AND PUT IT BACK ON TRACK. WHEN I AM STOPPED WAITING FOR THE CHANGE OF LIGHT I HAVE TO KEEP THE ACCELERATOR PEDAL STUCK AND THE BRAKE PEDAL SO THAT IT DOES NOT TURN OFF.

08/02/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

STEERING PROBLEM UPON ENTERING THE DRIVER WAY TO MY GARAGE MY STEERING WENT OUT HAD TO FIGHT THE WHEEL TO TURN IT LATER THAT EVENING I CHECK IT WENT TO DRIVE WENT ABOUT 200 FEET DOWN THE ALLEY AND IT WENT OUT AGAIN. DROVE TO THE SHOP THE NEXT MORNING NO PROBLEM THE MECHANIC SAID IT MAYBE A RECALL I SHOULD CHECK.

07/23/2019
Components: SERVICE BRAKES
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

BEGAN HEARING AIR WHEN BRAKE PEDAL WAS PRESSED. SPONGY FEELING WHEN USING THE BRAKE. MECHANIC SAID THE BRAKE BOOSTER NEEDED TO BE REPLACED FOR THE PRICE OF $687.

07/17/2019
Components: SERVICE BRAKES
Incident Date: 05/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES STARTED TO BECOME LOOSE AND THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED REPLACEMENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

07/17/2019
Components: SERVICE BRAKES
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT BRAKE OR STOP UNLESS THE BRAKE PEDAL WAS PUMPED. THE CONTACT DROVE TO MCREE FORD (2800 GULF FWY, DICKINSON, TX 77539, (832) 769-0200) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A POWER BOOSTER TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,452. *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

07/16/2019
Components: SERVICE BRAKES
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK PROPERLY AND TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT'S SPOUSE HAD TO USE EXCESSIVE FORCE AND PUMP THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KINGS AUTO MALL (9555 KINGS AUTO MALL WAY, CINCINNATI, OH 45249, (513) 686-0220) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,926.

07/16/2019
Components: SERVICE BRAKES
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKES LOST POWER. THE CONTACT USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO HEARD A WHISTLING NOISE COMING FROM THE BRAKE PEDAL. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

07/05/2019
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

I BOUGHT THIS VEHICLE FROM A FORD DEALERSHIP IN 2011 AND IT HAS BARELY 76000 MILES AND SINCE MAY 2019 IT'S BEEN FAILING THE BREAK BOOSTER THAT'S WHAT THE MECHANIC SAID AND IT'S VERY DANGEROUS I CAN'T STOP THE VEHICLE EVEN A LOWER SPEED, THE BREAK PEDAL IS HARD TO PRESS ITS VERY DANGEROUS!! EVEN HAVING 2 KIDS ON THE CAR VERY UNSAFE TO DRIVE AT THIS POINT. I HOPE YOU CAN HELP US

07/03/2019
Components: SERVICE BRAKES
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

KNOWN ISSUE CUSTOMER SATISFACTION PROGRAM 13N02 FOR FAILED BRAKE BOOSTER. OURS FAILED AND FORD STATES IT IS NOT COVERED. CAR IS UNDER 10 YEARS OLD AND UNDER 150,000 MILES. THEIR OWN PROGRAM STATES THESE BRAKE BOOSTERS FAIL ON THIS MAKE, MODEL AND YEAR YET THEY GET AWAY WITHOUT FIXING IT DUE TO MY VIN FALLING OUTSIDE THE COVERED VEHICLES. NOT SURE HOW A KNOWN SAFETY ISSUE LIKE THIS THAT LEADS TO UNSAFE DRIVING WHILE THE PROBLEM DEVELOPS AND IS REALIZED IS NOT MANDATED INTO A RECALL. IT IS SLIGHTLY NOTICABLE AT FIRST SO WE KEPT DRIVING THE VEHICLE. AFTER A NUMBER OF CLOSE CALLS DUE TO THE BRAKES NOT APPLYING WHEN PRESSING THE BRAKE PEDAL, WE TOOK IT IN TO NORTH COUNTRY FORD IN COON RAPIDS MN AND THEY CONFIRMED THE BRAKE BOOSTER NEEDS TO BE REPLACED.

06/28/2019
Components: AIR BAGS,ENGINE
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

I REPLACED THE THERMOSTAT,BUT NOW THE DRIVER SIDE FAN DOESN'T WORK

06/25/2019
Components: SERVICE BRAKES
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

FRONT BRAKES HISS AND MAKE SINGING SQUEAL...DO NOT DEPRESS FULLY THEN GO ALL THE WAY TO THE FLOOR. ALMOST HIT 5 CARS BUT EACH TIME STEERED OFF RIGHT AND ENDED UP MID INTERSECTION ON A RED LIGHT. HEARD IT IS A POWER BOOSTER ISSUE. ALSO AIR BAGS WERE RECALLED. DEALER SAYS NO.

06/17/2019
Components: SERVICE BRAKES
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

RECALL FOR BRAKE BOOSTER. WAS TOLD NOT FOR MY VIN? SAME PART FOR RECALL (13N02)WITHIN WARRANTY OF 150K MILES. $1500 COST TO REPAIR OUT OF POCKET? DRIVING ON HIGHWAY AND BRAKES WERE HARD COULDN'T STOP FINALLY KICKED IN AND CAR SHAKED VIOLENTLY BEFORE STOPPING.WAS TOLD BOOSTER FAILURE CAUSED BREAK ROTORS AND CYLINDER DAMAGE.

06/14/2019
Components: SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

THE BRAKE BOOSTER IS FAILING, CAUSING ME TO NEARLY READ END PEOPLE. THE PEDDLE IS VERY HARD AND NEEDS TO BE PUSHED TO THE FLOOR IN ORDER TO STOP. FORD HAS A CUSTOMER SATISFACTION WARRANTY ON THIS PART HOWEVER, FORD HAS DECLINED SERVICE, STATING THAT THE WARRANTY HAS EXPIRED. I WANT THIS PART REPLACED AT NO CHARGE TO ME.

06/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

OUTPUT SHAFT PTU THE MECHANIC IN THE SHOP WAS REPLACING A SEAL AND FOUND THAT THE OUTPUT SHAFT WAS NOT EVEN ATTACHED

05/29/2019
Components: SERVICE BRAKES
Incident Date: 05/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

WHEN VEHICLE BRAKE PEDAL DEPRESSES IT MAKES A HISSING NOISE. CAN PUSH STRAIGHT TO THE FLOOR OR AT OTHER TIMES IS SO TIGHT YOU CAN BARELY PRESS IT. TOLD BY MECHANIC IT'S THE BRAKE BOOSTER AND NO RECALL AS OF YET. VEHICLE IS VERY HARD TO STOP IF A SITUATION PRESENTED ITSELF TO BRAKE QUICKLY IT COULD NOT HAPPEN AND MAY CAUSE AN ACCIDENT.

05/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

BREAK BOOSTER .... AIR WHEN PRESSING PEDAL THEN A WHISTLING NOISE FROM PEDAL BREAKS ARE EITHER SPONGEY OR HARD TO PRESS AT ALL WHILE HOLDING BREAK AT STOP LIGHT OF YOU SIT THERE LONG ENOUGH THE CAR STARTS TO ROCK LIKE IT IS TRYING TO MOVE THIS IS IN OUR CITY .

05/24/2019
Components: AIR BAGS
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/24/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/23/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

I HAD THIS CAR IN A FORD GARAGE BACK IN JANUARTY I HAD TO SPEND OVER $2000.00 BECAUSE ONE OF THE ENGINE COILS BURNED UP AND DAMAGED THE COMPUTER FOR THE ENGINE. I WAS TOLD THE OTHERS SHOULD BE REPLACED ALSO, BUT COULD NOT FIX IT BECAUSE OF NO MONEY. AND ALSO THE BRAKES, ROTORS CALIPERS ON FRONT OF THIS CAR ARE A MESS. I HAD TO REPLACE EVERY BIT OF IT ALSO. THIS CARS SUCKS I HATE IT BUT /

05/23/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 05/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE RPMS INCREASED AND THE VEHICLE DID NOT RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER SYSTEM NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

05/23/2019
Components: SERVICE BRAKES
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCOAB******
Summary

MY FORD EDGE BRAKES ARE FREQUENTLY HARD TO APPLY, LIKE THE BOOSTER IS NOT WORKING,THEN THEY SUDDENLY APPLY AS IF THE BOOSTER HAS STARTED WORKING. THISISVERY UNSAFE TO DRIVE BECAUSE IT'S SUDDEN AND UNEXPECTED. ALSO THE NORMAL TWO OR THREE BOOSTER APPLICATIONS THAT NORMALLY APPLY DO NOT WORK. I CALLED WITTMEIR FORD IN CHICO AND THEY SAID MY VIN # WAS NOT COVERED UNDER THE EXTENDED WARMING.

05/18/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

FROM IDLE AT A FULL STOP: UNCONTROLLABLE FULL THROTTLE OCCURRED CAUSING ME TO RUN OVER A CONCRETE CURB BARRIER. I COULD NOT STOP CAR BY APPLYING FULL BRAKE PRESSURE FOR AT LEAST 50 FEET.

05/15/2019
Components: TRACTION CONTROL SYSTEM
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL INDICATOR WOULD REMAIN ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 18,200.

05/07/2019
Components: SERVICE BRAKES
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE CONCERNING THE BRAKE SYSTEM AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. IN OTHER INSTANCES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND WAS TO FURTHER DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

05/03/2019
Components: AIR BAGS,SERVICE BRAKES,ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED, THE BRAKES MADE AN ABNORMAL SCREECHING NOISE WHEN APPLIED, THE VEHICLE HESITATED, AND THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE CONTACT CALLED CIRCLEVILLE FORD (24001 US-23, CIRCLEVILLE, OH 43113, (740) 474-3138), BUT THE VEHICLE WAS NOT DIAGNOSED TO THE COST. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED SYMPTOMS RELATED TO NHTSA CAMPAIGN NUMBER: 16V733000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 207,329.

04/26/2019
Components: SERVICE BRAKES
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 15-25 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE CONTACT STATED THAT THE BRAKE PEDAL WAS EXTREMELY FIRM AND ADDITIONAL EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. ADDITIONALLY, THERE WAS AN ABNORMAL HISSING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO DIEHL'S FORD (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

04/26/2019
Components: ENGINE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

DRIVING ON THE FREEWAY FOR ABOUT AN HOUR, I GOT OFF OF THE FREEWAY AND A COUPLE OF STOP LIGHTS LATER MY CAR SPUTTERED AND SHUT DOWN. I LOOKED AT THE TEMP GAUGE AND SAW I WAS OVERHEATED. I RECEIVED NO WARNING OR ALERTS ON MY DASHBOARD. I LET IT COOL FOR FEW MINUTES AND WAS ABLE TO GET OUT OF THE ROAD INTO A PARKING LOT. MY RADIATOR OVERFLOW WAS EMPTY. I LET IT COOL SOME MORE AND PUT IN 1 1/2 GALLONS OF COOLANT. I STARTED THE ENGINE, IT STARTED VERY ROUGH. AFTER A MINUTE OF RUNNING, COOLANT STARTED POURING OUT OF THE FRONT OF MY ENGINE. I ASSUME IT WAS FROM THE RADIATOR. THE ENGINE SHUT ITSELF DOWN AGAIN AND I LEFT THE CAR OVERNIGHT. I CAME BACK THE NEXT DAY AND HAD IT TOWED TO A REPAIR SHOP. HE TURNED THE KEY AND THE ENGINE WOULDN'T TURN OVER. IT WAS JUST CLICK. HE SAID, "THAT'S NOT GOOD." HE ATTACHED HIS DIAGNOSTIC EQUIPMENT AND A BATTERY JUMPER. SAME RESULT. HE SAID HE DIDN'T EVEN NEED TO LOOK AT MY ENGINE TO KNOW IT WAS BLOWN. THE ERROR MESSAGES ON HIS EQUIPMENT CONFIRMED IT. HE PUT WATER IN MY RADIATOR AND PUT IT UNDER PRESSURE. WATER AGAIN STARTED POURING OUT. HE PULLED OUT THE OIL PAN DRAIN PLUG AND WHAT LOOKED LIKE A VANILLA MILKSHAKE OOZED OUT. HE INSPECTED MY WATER PUMP AND CONFIRMED THAT IT HAD FAILED. IT DRAINED MY RADIATOR AND MY CAR OVERHEATED AND BLEW THE HEAD IN A MATTER OF MINUTES, AGAIN WITH NO INDICATORS OF ANY KIND THAT SOMETHING WAS WRONG. I HAVE TO REPLACE MY ENGINE. I STILL OWE MONEY ON IT SO IT'S NOT WORTH IT TO TRASH THE CAR. MY CAR HAS ONLY 70,000 MILES ON IT. UPON DOING RESEARCH I FOUND A CLASS-ACTION LAWSUIT AGAINST FORD FOR THIS WATER PUMP PROBLEM PROBLEM. I'M TRYING TO GET IN ON IT. APPARENTLY THERE ARE THOUSANDS OF CASES EXACTLY LIKE MINE AND FORD WILL NOT ACKNOWLEDGE IT. HTTPS://WWW.PRNEWSWIRE.COM/NEWS-RELEASES/KESSLER-TOPAZ-MELTZER--CHECK-LLP-ANNOUNCES-A-CONSUMER-CLASS-ACTION-FILED-AGAINST-FORD-FOR-DEFECTIVE-WATER-PUMPS-300697193.HTML

04/23/2019
Components: SERVICE BRAKES
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

BRAKES ARE MAKING HISSING NOISE AND ALMOST WRECKED MY EDGE DUE TO NOT BEING ABLE TO PUSH THE BRAKE PEDAL DOWN. NO WARNINGS ON DASH. THIS NEEDS TO BE A RECALL FROM FORD TO REPLACE THE BRAKE BOOSTERS ON ALL 2010 EDGES NO MATTER THE MILEAGE. I KNOW THERE IS A TSB OUT FOR THIS TO REPLACE THIS PART FOR 10 YRS OR 150K MILES, BUT NEEDS TO BE EXTENDED AS THIS IS A MAJOR SAFETY ISSUE. CAN WE SAY FORD PINTO PART 2??

04/20/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

VEHICLE HAS MAJOR ABS PROBLEMS WITCH ALSO AFFECTS THE TRACTION CONTROL. VEHICLE RANDOMLY DOES NOT RESPOND TO BRAKING AT VARIOUS SPEEDS. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND FIX THIS PROBLEM BEFORE SOMEONE GETS HURT AS A RESULT. I BOUGHT THIS SUV FOR MY WIFE AND KIDS IT ONLY HAS 100K. IT SHOULDN'T BE HAVING THESE ISSUES.

04/19/2019
Components: VISIBILITY
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AS IF A GUN WERE FIRED. THE CONTACT STOPPED THE VEHICLE TO CHECK, BUT DID NOT NOTICE ANYTHING. THE CONTACT RESUMED DRIVING AND STILL HEARD UNUSUAL NOISES. SHE STOPPED AND EXITED THE VEHICLE AGAIN TO FIND THAT THE SUN ROOF HAD FRACTURED. THE VEHICLE WAS TAKEN TO A COLLISION CENTER AND THE SUN ROOF WAS REPLACED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. SUNSET FORD (6616 166TH AVE E, SUMNER, WA 98390, (253) 863-2211) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 99,800.

03/29/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALL AMERICAN FORD IN OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0405) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO ANOTHER LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..*BF..*JB

03/29/2019
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL THE FIRST RECALL NOTICE FROM FORD MOTOR COMPANY CAME TO ME IN JULY 2016. SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384. THE LETTER PROMISED FORD MOTOR COMPANY (FMC) WOULD SEND A LETTER WHEN REPLACEMENT PARTS FOR THE DEFECTIVE AIRBAG WOULD BE AVAILABLE TO FIX THE PROBLEM AT MY LOCAL DEALER. SINCE THAT TIME I HAVE RECEIVED 4 MORE SAFETY RECALL LETTERS, DATED DECEMBER 2017, JUNE 2018, OCTOBER 2018 ALL WITH THE SAME RECALL NUMBERS. THE MOST RECENT LETTER OF MARCH 2019 IS FOR THE SAME THING, BUT WITH NEW NUMBERS, SAFETY RECALL NOTICE 19S01 / NHSTA RECAL 19V-001. UPON GETTING THE OCTOBER NOTICE, I CALLED MY LOCAL FORD DEALER, AND THEIR REPRESENTATIVE SAID HE WOULD ORDER THE PARTS AND CALL ME WHEN THEY ARRIVE TO MAKE AN APPOINTMENT FOR REPLACEMENT. THEN WITH THE MARCH 2019 LETTER, I CALLED THE DEALER AGAIN. THIS TIME THE REPRESENTATIVE INFORMED ME THAT HE WOULD HAVE TO ORDER THE PARTS, AND IT WOULD BE UP TO 5 WEEKS BEFORE THE NEW AIRBAG COMES IN. HE ALSO SAID THAT FMC IS SENDING THEM ONLY 2 PER WEEK. NOTE: THE ANSWER TO WHEN DID THIS HAPPEN IS THE DATE OF THE FIRST NOTICE I GOT FROM FMC. AT TWO AND ONE HALF YEARS, I BELIEVE FMC HAS HAD MORE THAN ENOUGH TIME TO SOURCE SAFE AIRBAG TO REPLACE THESE DEFECTIVE ONES. PLEASE EXERT ALL THE INFLUENCE YOU HAVE AVAILABLE TO YOUR AGENCY TO EXPEDITE THE REPLACEMENT OF THESE AIRBAGS. THANK YOU.

03/20/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

WHILE DRIVING DOWN THE HIGHWAY, MY HEATER STARTED BLOWING COLD AIR AND WITHIN 5-10 MINUTES MY GAS PEDAL WOULD NO LONGER ACCELERATE. 1-2 MINUTES AFTER MY GAS PEDAL WOULD NO LONGER ACCELERATE, MY ENGINE LIGHT CAME ON. THANKFULLY THIS HAPPENED AS I WAS APPROACHING AN EXIT AND I WAS ABLE TO EXIT THE HIGHWAY BEFORE MY CAR OVERHEATED AND COMPLETELY SHUT OFF. MY CAR OVERHEATED 1-2 MINUTES AFTER MY ENGINE LIGHT CAME ON. THERE WERE NO SIGNS OF ANY PROBLEMS ON MY CAR BEFORE THIS ALL HAPPENED. IT WAS VERY SUDDEN. I WAS ABOUT 1.5 HOURS AWAY FROM HOME AND HAD TO HAVE MY CAR TOWED. A MECHANIC LOOKED AT IT AND SAID THE COOLANT IS COMPLETELY DRAINING OUT. THEY USE AN ENTIRE GALLON OF COOLANT AND IT POURED OUT OF MY CAR IMMEDIATELY, IN UNDER A MINUTE. AS OF RIGHT NOW, I HAVE TO REPLACE THE WATER PUMP ON MY CAR. HOWEVER, IN ORDER TO REPLACE THE WATER PUMP, THE MECHANIC SAID THEY HAVE TO COMPLETELY REMOVE MY FRONT ENGINE IN ORDER TO ACCESS THE WATER PUMP. THIS WILL CALL FOR AT LEAST 12 HOURS OF LABOR, RAISING COST OF WHAT SHOULD HAVE BEEN AROUND $200 FOR A NEW WATER PUMP TO BETWEEN $1700-$2100. IF THE MECHANICS FIND THAT THE COOLANT HAS INDEED MIXED WITH MY ENGINE OIL AND RUINED MY ENGINE, THEN I WILL HAVE TO COMPLETELY REPLACE MY ENGINE, RAISING THE COST FURTHER TO $7K+. ACCORDING TO KELLEY BLUE BOOK, IF I END UP HAVING TO REPLACE THE ENGINE, THIS WILL COST ABOUT 2-3 TIMES WHAT MY CAR IS WORTH.

03/06/2019
Components: AIR BAGS
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLACIER VALLEY (1243 SOUTH BLVD, BARABOO, WI 53913, (608) 356-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED ANOTHER DEALER HAD THE PARTS AND REPLACED THE PARTS.*JB

03/05/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC78B******
Summary

WAS IN IN CAR ACCIDENT WHERE SOMEONE HIT ME FROM BEHIND GOING 45-75 MILES PER HOUR AND KNOCK ME IN THE OTHER LANE ON EXPRESS WAY AND THE AIR BAGS DIDN'T COME OUT FOR EITHER SIDE . I WAS DRIVING AT THE TIME GOING 5-40 MILES PER HOUR SINCE MY TIRE HAD BLEW OUT .

03/01/2019
Components: AIR BAGS
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELL FORD COLONIA (1200 NJ-27, COLONIA, NJ 07067, (732) 388-6900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

02/20/2019
Components: ENGINE
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

THE WATER PUMP IS LOCATED INSIDE THE ENGINE FAILED WITHOUT WARNING, IT CIRCULATED ANTI-FREEZE THROUGH THE ENGINE DISTROYING IT. THIS HAPPENED WITHIN THE SPAN OF 5 MINUTES WITH NO SYMPTOMS, OTHER THAN A LOSS OF ALL ENGINE POWER AT HIWAY SPEED. NO WARNING OR ENGINE LIGHTS CAME ON. FRANKLY OTHER THAN THE LOSS OF ENGINE POWER THERE WERE NO INDICATIONS THE ENGINE HAD FAILED. THERE WAS A TERRIBLE NOISE AS I FOUND MY WAY TO A SAFE SPOT TO STOP THE CAR AND IT WAS ONLY DURING THIS TIME THAT THE TEMPRATURE IN THE ENGINE STARTED TO RISE. I BELIEVE THIS IS THE MOST BASIC KIND OF IRRESPONSIBILITY WHERE AS FORD HAS DESIGNED A VEHICLE WITH A KNOW DEFECT AND FAILED TO NOTIFY ITS UNSUSPECTING OWNERS. IT IS ALSO MY BELIEF THAT FORD SHOULD BE RESPOSIBLE FOR PAY 100% OF ANY AND ALL REPAIRS TO MAKE AN OWNER WHOLE. AT THIS POINT I HAVE NO PICTURES, OTHER THAN AN ENGINE THAT LOOKS FULLY INTACT, WITH AN OIL DIPSTICK THAT IS A MILKY DESERT SAND COLOR.

02/12/2019
Components: POWER TRAIN
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

2010 FORD EDGE AWD TRANSFER CASE JUST FAILED 01/30/19 APPROX. 85,000 MILES. WE HAVE HAD ALL OIL SERVICE DONE AT FORD DEALER. THEY ADVERTISE THEY CHECK AND TOP OFF ALL FLUIDS I GUESS THEY MISSED A FEW. WE JUST HAD IT TO THE DEALER PRIOR TO OUR WARRANTY ENDING IN NOVEMBER 2018 FOR ENGINE OIL LEAK AND OTHER ITEMS TO BE REPAIRED. IF THIS HAS BEEN A PROBLEM THAT FORD HAS BEEN AWARE OF WHY WEREN'T THE DEALERS AT LEAST NOTIFIED TO INSPECT AND CHECK THE FLUID IN TRANSFER CASE. IS FORD GOING TO CORRECT THIS PROBLEM OR LIKE EVERYONE ELSE AND MYSELF I WILL BE STUCK WITH A REPAIR BILL OF $2500.00 - $3500.00 THIS IS NOT WRIGHT FORD HAS KNOWN ABOUT THIS FOR QUITE SOME TIME.

02/09/2019
Components: STEERING
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT9AG******
Summary

'POWER STEERING ASSIST FAULT' POWER STEERING ACCESS FAULT CODE DISPLAYS ON GAUGE CLUSTER AND STEERING WHEEL HAS NO POWER STEERING. VERY DIFFICULT TO DRIVE AND DANGEROUS. A RECALL FOR 2011 AND UP TAURUS WAS ISSUED BUT NOT THE 2010 WHICH HAVE THE SAME PROBLEM. THE CAR IS NOT DERIVABLE AND NOT SAFE TO DRIVE THIS WAY. THIS HAPPENS ON START UP AND STAYS THIS WAY IN EVERY GEAR, NO POWER STEERING AVAILABLE.THE FORD TAURUS SHO 2010 MODEL HAS THE EXACT SAME PART FOR THE STEERING AS THE 2011-2015 MODEL THAT WAS RECALLED. FORD DID NOT INCLUDE THIS MODEL WITH THE RECALL AND IT SUFFERS THE SAME PROBLEM, SUDDEN LOSS OF STEERING WITH NO WARNING. MY CAR LOST STEERING WHEN DRIVING BUT DID NOT CAUSE ME TO WRECK. THIS CAR SHOULD BE INCLUDED IN THE RECALL.

02/06/2019
Components: AIR BAGS
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

PASSENGER SIDE AIR BAG NEEDS REPLACEMENT.

02/05/2019
Components: AIR BAGS
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAPLECREST FORD LINCOLN (2800 SPRINGFIELD AVE, VAUXHALL, NJ 07088, (908) 964-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/28/2019
Components: POWER TRAIN
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6AB******
Summary

TOOK CAR IN JUST TO HAVE TIRES CHANGED AND AFTER I LEFT VEHICLE SMELLED LIKE SOMETHING WAS BURNING AS WELL AS A HOWLING NOISE WHEN I WENT UP THE HIGHWAY. ON TOP OF ALL THIS IT HAD A DRAG WHICH DAILY HAD GOTTEN WORSE. BROUGHT CAR BACK TO WHERE I HAD THE TIRES PUT ON AND THEY SAID THINGS DO GO WHEN YOU PUT SOMETHING NEW ON CAR. THEY CHECK THE CAR AND SAID I NEED INNER AND OUTER TIE RODS. THEY DO THE WORK, NEVER TEST DROVE THE CAR AND I LEAVE HAVING THE SAME PROBLEM. I BRING IT BACK IMMEDIATELY AND NOW THEY SAY, "YOUR TRANNY IS WHINING SO TAKE IT TO A TRANSMISSION PLACE. MAYBE YOUR PUMP ISN'T WORKING IN TRANNY." I TAKE IT TO A TRANSMISSION PLACE AND THEY DIAGNOSE IT. THE POWER TRANSFER CASE IS SHOT!! CAN'T EVEN FIX IT, GEARS ARE ALL BURNT OUT ETC, NEEDS A NEW ONE TO THE TUNE OF $1900.00. THIS CAR JUST TURNED 70,000 MILES. I WENT ON COMPUTER AND COULDN'T BELIEVE THE INFO I GOT AS FAR AS THIS HAPPENING TO SO MANY PPL. SAME MAKE AND MODEL, SOME ONLY HAD 50,000 MILES ON THEIR CAR. UNBELIEVABLE, NO RECALL, AND FORD HAS KNOWN ABOUT THIS PROBLEM FOR AT LEAST 8 YRS.? THEY INSTALLED THIS CASE RIGHT NEXT TO EXHAUST WHICH GETS HOT AND EVAPORATES THE FLUID IN THIS CASE. FLUID THAT IS SUPPOSE TO BE FOREVER FOR THE LIFE OF THE CAR. NO PLUG IN THESE BOXES SO NO ONE...EVEN YOUR MECHANIC WOULDN'T BE CHECKING IT'S FLUID. ALL THESE COMPLAINTS, FORD KNOWS ABOUT THIS ISSUE BECAUSE THEY HAVE SINCE CHANGE THE POWER TRANSFER CASES AND EVERYONE WITH THESE VEHICLES ARE STUCK WITH AN OUTRAGEOUS BILL!!! WE NEED A CLASS ACTION SUIT STARTED OVER THIS WHICH I'LL BE CHECKING INTO. SHAME ON YOU FORD. I BOUGHT THIS VEHICLE BECAUSE IT WAS NAMED ONE OF THE SAFEST TO DRIVE BUT I'LL TELL YA, NO MORE FORDS FOR ME!!!

01/28/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3XA******
Summary

TAKATA AIR BAG RECALL NOTICE DATED NOV 2018 NEEDS REPLACING BUT I HAVE BE UNSUCCESSFUL THUS FAR. SPRINGFIELD FORD IS WHERE I SERVICE MY VEHICLE. THEY COMPLETED ONE RECALL ON MY GAS TANK AND STATED THEY'D CALL ME WHEN THE AIR BAG PART WAS RECEIVED. I CONTACTED THEM BY PHONE MANY TIMES BUT WAS TOLD THE PART ISN'T IN YET. I RESIDE IN THE (XXXX) ZIP CODE AND NEED ASSISTANCE PLEASE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

01/23/2019
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 18V046000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN DEARBORN, MI AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR 15V712000 (FUEL SYSTEM, GASOLINE).

01/18/2019
Components: SEATS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

THE SEAT FIRST STARTED ROCKING A BIT. THEN THIS EVENING I GET IN THE VEHICLE AND IT SINKS TO THE FLOOR AND SOUNDS LIKE IT HAS STRIPPED GEARS. IT HAS A POWER SEAT AND IT WILL NOT MOVE IT

01/16/2019
Components: WHEELS
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

MY TIRES HAVE BEEN SLOWLY LOSING AIR FOR A WHILE. GOT NEW TIRES. STILL LOSING AIR MORE FREQUENTLY. NOW I FILL TIRES AT EVERY GAS FULL UP. FOUND A CRACK IN THE RIM. NOW ANOTHER RIM HAS A CRACK. THE RIMS ARE ALUMINUM 20", 7 SPLIT SPOKE, 5 BOLT RIMS. MANY COMPLAINTS ABOUT THIS ON LINE TOO. SEEMS WAY TO EARLY IN A CAR'S LIFE TO HAVE THIS HAPPEN. I WILL BE ORDERING ANOTHER NEW REPLACEMENT RIM. I'VE OWNED MANY CARS AND HAVE NEVER HAD THIS HAPPEN BEFORE. THANK YOU

01/15/2019
Components: AIR BAGS
Incident Date: 12/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

I WAS MAKING A LEFT HAND TURN ONTO A MAIN ROAD ANOTHER DRIVER BROAD SIDE HIT ME ON THE DRIVER SIDE OF THE CAR SIDE AIRBAGS NEVER WENT OFF THAT I PAID FOR AND COULD OF SAVED MY INJURIES THEY WERE PART OF MY PURCHASE OF THE CAR TO SAVE ME MY CAR THE INSURANCE COMPANY HAS IT AS A TOTAL LOSS DOES NOT HELP ME NONE

01/14/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3BC2DD******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOWNSEND FORD (340 MAIN ST, TOWNSEND, MA 01469, 888-708-7319) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, 978-897-7000) WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY AND HOUSING SWITCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 63,000.

01/07/2019
Components: AIR BAGS
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). FRIENDLY FORD (660 NORTH DECATUR BLVD, LAS VEGAS, NV 89107, 866-724-9143) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2019
Components: AIR BAGS
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD OF COLUMBIA (177 GREY STONE BLVD, COLUMBIA, SOUTH CAROLINA 29210, 888-393-0466) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/02/2019
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MOUNTAIN VIEW FORD (301 E 20TH ST, CHATTANOOGA, TN 37408, (423) 641-0438) AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WOULD BE IN STOCK DURING THE THIRD QUARTER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

12/28/2018
Components: POWER TRAIN
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1J4GW48S02C******
Summary

CAR WILL NOT MOVE BEFORE IT WARMS UP IS THIS A PROBLEM. I PUT IT IN GEAR AND NOTHING HAPPENS

12/25/2018
Components: SUSPENSION,WHEELS
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED

12/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM) IN JANUARY OF 2018. THE DEALER (PEARSON FORD, 10650 N MICHIGAN RD, ZIONSVILLE, IN 46077) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE CONTACTED NEEDED TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE RECALL REPAIRED. THE CONTACT STATED THAT THERE WAS CORROSION ON THE VEHICLE, WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

12/17/2018
Components: AIR BAGS
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

I WENT INTO AUBURN FORD OVER A YEAR AGO AND INQUIRED ABOUT THE AIRBAG RECALL. THE SERVICE MANAGER INFORMED ME THAT NONE WERE AVAILABLE AND THEN ATTEMPTED TO CONVINCE ME IT WASN'T NECESSARY. IN JUNE 2018, I RECEIVED A RECALL LETTER TELLING ME THAT AS THE PARTS COME IN DURING THE SECOND AND THIRD QUARTER OF THIS YEAR, I WILL BE CONTACTED FOR MY AIRBAG REPLACEMENT. THE LETTER EVEN OFFERED A FREE RENTAL CAR IF I WAS UNCOMFORTABLE DRIVING MY CURRENT CAR. ON JUNE 12, I REQUESTED A CAR AND WAS TOLD NO CAR WAS AVAILABLE AND I WOULD BE CALLED WHEN ONE BECAME AVAILABLE. I NEVER RECEIVED THE CALL. NOW IT IS ALMOST 2019, SO I CONTACTED AUBURN FORD AGAIN ONLY TO LEARN THAT STILL NO AIRBAGS WERE AVAILABLE FOR MY CAR. FORD HAS RENEGED ON IT'S RESPONSIBILITY TO PROVIDE ME WITH SAFE TRANSPORTATION BY FAILING TO INSTALL NEW AIRBAGS OR PROVIDE ME WITH A RENTAL VEHICLE. FORD HAS IGNORED THE PROBLEM BY REFUSING TO ADDRESS IT; THUS JEOPARDIZING THE SAFETY OF THE OCCUPANTS IN MY CAR.

12/14/2018
Components: AIR BAGS
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

12/10/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NIELSEN FORD (375 NJ-23, WANTAGE, NJ 07461, (973) 702-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVILABLE. *TT CONSUMER STILL WAITING FOR PARTS. *JB

12/06/2018
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE IT WAS DIAGNOSED THAT THE BRAKES BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL REGARDING THE FAILURE OR THE 150,000 MILE EXTENDED WARRANTY. THE VEHICLE CURRENTLY HAD 109,000 MILES. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER WHO STATED THE SAME THING AS THE DEALER. THE CONTACT WAS REFERRED TO NHTSA. THE CONTACT ALSO STATED THAT HE WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), WHICH WAS UNRELATED TO THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

12/03/2018
Components: AIR BAGS
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GENE LANGLEY FORD (LOCATED AT 3500 EASTEND DR, HUMBOLDT, TN 38343, (731) 784-9311) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/03/2018
Components: AIR BAGS
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/30/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED MCCOY MILLS FORD AT 855-710-0183 (LOCATED AT 700 W COMMONWEALTH AVE, FULLERTON, CA 92832) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/26/2018
Components: ENGINE
Incident Date: 11/18/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 50 MPH, THE ENGINE STALLED ON THE HIGHWAY. WHEN THE CONTACT EXITED THE HIGHWAY, THE ENGINE WAS SMOKING. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED COOLANT INTO THE ENGINE AND A NEW ENGINE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 150,000.

11/19/2018
Components: AIR BAGS
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TAKATA RECALL I AM STILL TRYING TO GET THIS AIRBAG REPLACED. FORD DOES NOT HAVE PARTS. THEY SENT ME A LETTER STATING I COULD GET A FREE RENTAL CAR, BUT I CAN'T GET ANY DEALERS CLOSE TO ME TO PROVIDE ME A CAR. THEY SAY THERE IS A RENTAL CAR LIST AND I HAVE BEEN ON THAT LIST NOW FOR OVER 6 MONTHS. TIRED OF WAITING FOR THIS TO BE RESOLVED.

11/19/2018
Components: SERVICE BRAKES
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.

11/16/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/08/2018
Components: AIR BAGS
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK38C37B******
Summary

TAKATA RECALL - WE ARE STILL WAITING FOR OUR RECALLED AIRBAGS TO BE REPLACED. WE ARE AFRAID TO DRIVE OUR CAR IF WE GET IN AN ACCIDENT AS WE HAVE A SMALL CHILD PLUS THE TWO OF US WHO COULD GET HURT. WE DON'T KNOW HOW TO SOLVE THIS WITHOUT JUST SELLING THIS CAR AND BUYING A NEW ONE. PLEASE ADVISE.

11/08/2018
Components: AIR BAGS
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREINER FORD OF CASPER (3333 CY AVE, CASPER, WY 82604, (307) 462-4090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/08/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Summary

TAKATA AIRBAG RECALL. RECEIVED NOTICE FROM FORD FEBRUARY 2018 AND STILL HAVE NOT BEEN NOTIFIED TO BRING CAR IN FOR REPLACEMENT. I CALLED DEALERSHIP AND WAS TOLD THEY HAVE NOT HEARD WHEN THEY WILL RECEIVE PARTS.

11/07/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED GALPIN FORD AT 818-787-3800 (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/07/2018
Components: AIR BAGS
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2018
Components: AIR BAGS
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MARIN COUNTY FORD AT (415) 914-1118 (LOCATED AT 6995 REDWOOD BLVD, NOVATO, CA 94945) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/05/2018
Components: AIR BAGS
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TAKATA RECALL - IT HAS BEEN OVER TWO YEARS SINCE THIS RECALL AND WE ARE STILL WAITING. THIS VEHICLE IS USED BY AN 83 YEAR OLD WOMAN AND SHE WOULD REALLY LIKE THIS AIRBAG TO BE FIXED. THE DEALERSHIP CLAIMS THAT THESE AIRBAGS ARE HARD TO COME BY. IF THERE IS ANYTHING THAT YOU CAN DO TO HELP SPEED UP THIS TIME AND GET THIS AIRBAG, I WOULD APPRECIATE IT VERY MUCH.

11/04/2018
Components: AIR BAGS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TAKATA RECALL - HAVE TRIED TO SCHEDULE THIS RECALL SEVERAL TIMES AT TOM PECK FORD IN CLINTON, WI. THEY SAY THEY WILL CALL WHEN PARTS ARE RECEIVED. WE HAVE NOT HEARD BACK ANYTHING FOR MONTHS. WORRIED CAR AIRBAGS WILL EXPLODE.

11/02/2018
Components: AIR BAGS
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TAKATA RECALL. I WAS NOTIFIED EARLIER THIS YEAR THAT THE AIRBAGS HAVE BEEN RECALLED I'VE KEPT IN CONTACT WITH A FORD DEALERSHIP AND THEY ADVISE ME THAT THEY CANNOT REPAIR IT AT THIS TIME STILL WAITING FOR THE AIRBAG TO COME IN

11/02/2018
Components: AIR BAGS
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

"TAKATA RECALL" - FORD HAS NOT OFFERED ANYTHING TO FIX THE ISSUE. MY WIFE AND CHILDREN ARE AT RISK DAILY AND I FEEL FORD SHOULD PROVIDE US WITH A VEHICLE UNTIL THE PROBLEM IS FIXED. I KNOW THERE IS A CLASS ACTION SUIT, BUT I AM PREPARED TO CHARGE FORD, AND FILE THEN AND TAKATA PERSONALLY. PLEASE ADVISE. FORD IS NOT EXPECTED TO MAKE THESE REPAIRS UNTIL 2020.

11/01/2018
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

"TAKATA RECALL" : I HAVE TRIED SEVERAL TIMES TO SCHEDULE MY VEHICLE BUT I'VE BEEN TOLD THEY ARE NOT IN STOCK. I FEEL THIS HAS NOT BEEN HANDLED IN A TIMELY MANNER. I AM VERY CONCERNED ABOUT THIS RECALL AND WOULD LIKE THIS CORRECTED ASAP AND BEFORE A SERIOUS INCIDENT MAY OCCUR. THANK YOU

11/01/2018
Components: AIR BAGS
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TAKATA RECALL. DEALERSHIP TOLD ME TODAY THAT FORD IS AWAITING GOVERNMENTAL APPROVAL TO ORDER REPLACEMENT DEFECTIVE INFLATORS. WHEN I TOLD THEM MY WIFE IS AFRAID TO RIDE IN THE CAR, THE RESPONSE WAS TO RIDE IN THE BACK SEAT. GOOD SUGGESTION, BUT A BAD ANSWER TO OUR SAFETY CONCERNS. WHEN WILL THEY GET THE APPROVALS THEY NEED TO FIX A PROBLEM REPORTED OVER 10 MONTHS AGO?

11/01/2018
Components: AIR BAGS
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TAKATA RECALL I AM HAVING TROUBLE GETTING A DEALER IN MY AREA TO HELP ME WITH RECALL ON MY CAR

10/31/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE DEALER HAD BEEN CONTACTED TWICE BECAUSE THE CONTACT HAD RECEIVED TWO RECALL NOTICE LETTERS FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THEY HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BECOME AVAILABLE. THEY HAD PLACED THE CONTACT ON A WAITING LIST AS THIRD FOR THE PART BUT THE CONTACT HAD NOT RECEIVED ANY PART BEING AVAILABLE AFTER SEVERAL TRIPS TO THE DEALER. THE CONTACT WAS UNCERTAIN AS TO WHEN THE PART MAY BECOME AVAILABLE AND WHEN THE VEHICLE MAY BE SCHEDULED FOR THE RECALL REPAIR WHICH WAS UNACCEPTABLE TO THE CONTACT. THE MANUFACTURER WAS CONTACTED. PARTS DISTRIBUTION DISCONNECT.

10/30/2018
Components: AIR BAGS
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COCCIA FORD LINCOLN INC DEALER ((570) 823-8888, 577 E MAIN ST, WILKES-BARRE, PA 18702) AND IT WAS INFORMED PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TAKATA RECALL, I HAVE BEEN WAITING FOR MONTHS TO HAVE THIS REMEDIED AND NO ONE CAN SEEM TO GET THE PARTS FOR THIS, AND NONE HAS RENTALS, SO I AM STILL DRIVING MY VEHICLE.

10/29/2018
Components: AIR BAGS
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED DUNCAN FORD (19999 VIRGIL H GOODE HWY, ROCKY MOUNT, VA 24151 (540) 483-0253) WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOR EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

TAKATA RECALL FORD INFORMED ME OF RECALL JULY 2016 HOW LONG CAN FORD MAKE ME WAIT FOR A REPLACEMENT AIRBAG ? THANK YOU

10/29/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* TAKATA RECALL.THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER BEACH FORD LINCOLN (851 JASON BLVD, MYRTLE BEACH, SC 29577, (877) 464-4206) WHERE IT WAS INFORMED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE BILLL BRANDT FORD DEALER (925-634-3551, 8100 BRENTWOOD BLVD, BRENTWOOD, CA 94513) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/29/2018
Components: AIR BAGS
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER FORD OF TOSCOLA (406 E SOUTHLINE RD, TUSCOLA, IL 61953, 217-253-3353) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

TAKATA RECALL- AIRBAG PART STILL NOT AVAILABLE AS OF TODAY, 10/29/18 WHEN RECALL WAS ISSUED IN JANUARY 2018.

10/29/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL ITS BEEN A COUPLE OF YEARS NOW - STILL WAITING ON PARTS TO REPAIR TAKATA AIRBAG. GETTING TIRED OF CALLING - JUST KEEP TELLING ME PARTS NOT AVAILABLE. I DO NOT GET IT. A POTENTIAL DANGEROUS SITUATION AND NO ACTION AFTER ALL THIS TIME.

10/27/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

REAR TURN SIGNAL LAMP AND SOCKET MELTED AND BURNT. HAPPENED TO RIGHT SIDE THEN SOON AFTER LEFT SIDE. REPLACEMENT IS SHOWING SIGNS OF MELTING ALREADY. THIS APPEARS TO BE A SAFETY ISSUE WHERE A FIRE COULD HAPPEN. I HAVE SEEN MANY COMPLAINTS ON AUTO FORUMS FOR THE SAME PROBLEM ON OTHER MODELS AND YEAR.

10/27/2018
Components: AIR BAGS
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1AB******
Summary

HELLO I RECEIVED A NOTICE ABOUT A RECALL IN THE AIRBAG OF MY CAR AND NOBODY HAS BEEN CALLING ME OR GIVE ME A CONFIRMATION DAY WHEN I CAN CHANGE IT. T I HAVE TWO KIDS AND I DON'T FEEL SECURED DRIVING MY CAR ANYMORE.

10/27/2018
Components: AIR BAGS
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

'TAKATA RECALL'. WAS SENT A RECALL NOTICE IN JULY 2018 STATING THAT THERE IS A RECALL AND I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE AT THE LOCAL FORD SERVICE CENTER. I RECEIVED ANOTHER LETTER STATING THAT I WOULD BE CONTACTED SOON TO REPLACE THE AIRBAGS IN SEPTEMBER. THIS IS NEARLY NOVEMBER AND I HAVE YET TO HEAR FROM FORD REGARDING THE REPLACEMENT OF THE TAKATA AIRBAGS. 4 MONTHS SEEMS LIKE A VERY LONG TIME TO REPLACE SOMETHING THAT IS THIS SERIOUS.

10/26/2018
Components: AIR BAGS
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

THE LOCAL CONWAY FORD OF CONWAY, SC DEALERSHIP DISCONNECTED MY PASSENGER SEAT AIRBAG AND HAS RENDERED PASSENGER SAFETY DUE TO THEM DISCONNECTING THE PASSENGER SEAT AIRBAG. I STILL DON'T HAVE A REPLACED PASSENGER AIRBAG SINCE JUNE 2016.

10/26/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (KARL FLAMMER FORD, 41975 US-19, TARPENS SPRINGS, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE HASN'T BEEN REPAIRED SINCE 11/13/18*JB

10/26/2018
Components: AIR BAGS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL I FIRST RECEIVED A LETTER OF RECALL VIA A LETTER FROM FORD MOTOR COMPANY IN JULY 2016. RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 STATING THE PROBLEM WITH THE FRONT AIRBAG, AND THAT FORD WILL SEND A LETTER WHEN PARTS ARE AVAILABLE TO FIX THE PROBLEM. THE NEXT COMMUNICATION I HAD FROM FORD WAS A LETTER IN JUNE 2018 STATING THAT PARTS SHOULD BECOME AVAILABLE IN THE SECOND OR THIRD QUARTER OF 2018. AS OF TODAY, OCTOBER 26, 2018, THERE IS STILL NO REMEDY OFFERED FOR THE AIRBAG PROBLEM. I BELIEVE AMPLE TIME HAS PASSED FOR FORD TO GET THE PARTS AND REPLACE THE DEFECTIVE AIRBAGS. PLEASE USE WHATEVER INFLUENCE YOUR AGENCY HAS TO EXPEDITE THIS SITUATION. THANK YOU.

10/26/2018
Components: SERVICE BRAKES
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8AB******
Summary

BRAKE PEDAL BECAME VERY HARD WHEN PUSHING BRAKES AND WOULD NOT SLOW VEHICLE FOR FIRST COUPLE OF SECONDS AND THEN ONLY WHEN PUSHING THE PEDAL AS HARD AS POSSIBLE. THIS WAS ACCOMPANIED BY A HISSING SOUND. FORD DEALER SAID THE ISSUE WAS A DEFECTIVE BRAKE BOOSTER AND A RECALL HAD BEEN ISSUED BUT WAS STOPPED WITH VEHICLES MANUFACTURED 3 WEEKS BEFORE MINE. THE SYMPTOMS DESCRIBED IN THE RECALL ARE EXACTLY THE SAME AS WHAT I EXPERIENCED. THE BRAKE BOOSTER WAS REPLACED AND CORRECTED THE PROBLEM. I FEEL THIS SHOULD HAVE BEEN PART OF THE RECALL AND REPORTED AS THE ISSUE CAME ON UNEXPECTEDLY AND CAUSED AN EXTREMELY DANGEROUS SITUATION.

10/26/2018
Components: AIR BAGS
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

TAKATA RECALL. I WAS NOTIFIED IN MAY 2018 THAT FORD WOULD NOTIFY ME WHEN THE PARTS WERE AVAILABLE TO FIX MY CAR. I HAVE YET TO HEAR FROM THEM. I DRIVE HIGHWAYS AND AM WORRIED ABOUT THIS PROBLEM. HONDA FIXED MY OTHER CAR RIGHT AWAY.

10/25/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/25/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

RECEIVED RECALL NOTICE IN FEBRUARY OF 2018 AND IT IS NOW OCTOBER 25TH 2018 AND I STILL HAVEN'T HAD MY CAR FIXED YET. WHEN I CALL (THE DEALERSHIP) THEY TELL ME THEY HAVEN'T RECEIVED THE PART YET. THIS IS RIDICULOUS.

10/22/2018
Components: AIR BAGS
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

I WAS NOTIFIED 12/17 OF RECALL 16S26/NHTSA RECALL 16V-384 AND THAT THE ISSUE WOULD BE RESOLVED BY THE THIRD OR FOURTH QUARTER OF 2018. WELL HERE WE ARE IN THE LAST QUARTER AND STILL NO RELIEF. I WAS TOLD NOT TO USE THE FRONT PASSENGER SEAT BUT HOW LONG DO I HAVE TO MAKE MY VEHICLE A 4 PASSENGER VEHICLE? I WAS OFFERED $30 A DAY TOWARD A RENTAL BUT A $30 RENTAL IS TO SMALL FOR ME AS I AM 6`3" AND IS NO WHERE THE QUALITY OF THE EDGE.I AM SICK OF THIS DELAY

10/19/2018
Components: AIR BAGS
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

TAKATA RECALL - PASSENGER AIRBAG HAS HAD A RECALL SINCE JANUARY WITH NO REMEDY OFFERED/AVAILABLE AT ALL SINCE THEN.

10/19/2018
Components: AIR BAGS
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION FROM THE NEW YORK MVA/DMV REGARDING NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLATTSBURGH FORD, INC. AT (518) 561-5030 (LOCATED AT 320 CORNELIA ST, PLATTSBURGH, NY 12901) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/15/2018
Crash: No
Fire: No
Summary

REAR STOP LIGHT BULBS KEEP BURNING OUT WITH PLUGS EVERY FEW MONTHS

10/16/2018
Components: AIR BAGS
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

"TAKATA RECALL" SINCE THE BEGINNING OF 2018 I HAVE RECEIVED 2 LETTERS FROM FORD CONCERNING THE AIR BAG RECALL. THE SECOND LETTER SAID THAT THE PARTS WOULD BE AVAILABLE IN THE THIRD QUARTER OF THE YEAR. I SPOKE TO AMERICAN FORD OF OLD BRIDGE NJ BOTH THROUGH THEIR CHAT ROOM WHO TOLD ME THEY WOULD GET BACK TO ME, WHICH THEY DID NOT, AND I ALSO LEFT A WRITTEN MASSAGE TO THEIR SERVICE DEPARTMENT, AGAIN NO CALL BACK. I WAITED A FEW DAYS AND CALLED THEIR SERVICE DEPARTMENT. TWO DAYS LATER A REPRESENTATIVE DID CALL ME BACK. I EXPLAINED MY CONCERN AND TOLD HER OF THE LETTERS FROM FORD SAYING THE PARTS WOULD BE AVAILABLE IN THE THIRD QUARTER OF 2018; AS IT IS NOW THE FOURTH QUARTER, SHE EXPLAINED THAT THEY MUST WAIT FOR THE PARTS TO ARRIVE AND THAT I WOULD BE NOTIFIED WHEN THEY ARE AVAILABLE. SHE HAD NO IDEA WHEN THIS MAY HAPPEN. WHAT'S MY RECOURSE???

10/15/2018
Components: AIR BAGS
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (DORSCH FORD/LINCOLN, 2641 EATON ROAD, GREEN BAY, WI 54311) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/13/2018
Components: SERVICE BRAKES
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

AFTER NOTICING SOMETHING TERRIBLY WRONG WITH MY BRAKES, BRAKES WERE HARD TO PUSH AND WAS TAKING LONGER TO STOP. I TOOK CAR INTO SHOP AND WAS TOLD IT WAS THE POWER BRAKE BOOSTER AND THAT FORD HAD ISSUED A RECALL ON IT. I THEN TOOK IT TO A FORD DEALER WHERE THEY CHARGED ME $62 TO TELL ME THAT MY CAR WASN'T COVERED. IF FORD KNOWS THERE'S A DEFECT IN THE BOOSTERS THEN WHY WON'T THEY FIX THE PROBLEM?

10/08/2018
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

THE POWER TRANSMISSION UNIT (PTU) IS FAILING SINCE THERE'S NO DRAIN PLUG IN IT. SAME MODEL CAR IN POLICE DEPARTMENT AND MIDDLE EAST ASIA GET THE PTU WITH DRAIN PLUG AND A COOLING SYSTEM!

10/08/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TAKATA RECALL

10/05/2018
Components: POWER TRAIN
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2AB******
Summary

HEARING A "COINS IN A CAN " SOUND COMING FROM THE CAR AS YOU ARE DRIVING IT. FOUND OUT IT TO BE THE POWER TRANSFER UNIT. IN DOING SOME RESEARCH ON THIS, IT LOOKS LIKE THERE ARE THOUSANDS OF PEOPLE WHO HAVE COMPLAINED AND REPORTED THIS SAME ISSUE. I WOULD LIKE TO KNOW WHY THERE WASN'T A RECALL CREATED FOR THIS ISSUE AND REPLACEMENT AS THIS IS A COSTLY $2000 PART. NOT COST EFFECTIVE FOR OUR CARS THAT ARE OLDER AND AREN'T WORTH BUT $5000 MAYBE.

10/04/2018
Components: AIR BAGS
Incident Date: 09/18/2018
Crash: No
Fire: No
Summary

2010 FORD EDGE. CONSUMER WRITES WITH REGARDS TO VEHICLE AIRBAG RECALL. *AS *TR

10/04/2018
Components: AIR BAGS
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (SALEM FORD, 1815 W MAIN ST, SALEM, IL 62881, 800-562-2014) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND OFFERED A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT CONSUMER RECEIVED 2 RECALL LETTERS FEB 2018 AND MAY 2018. UPDATED 11/29/18. *JB

10/04/2018
Components: SERVICE BRAKES
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

TRACTION CONTROL LIGHT CAME ON. CAR BREAKING WHILE I'M DRIVING. ALMOST CAUSED ME TO RUN OFF THE ROAD. LOUD GRINDING NOSE COMING FROM BRAKES. HISSING AIR SOUND WHEN PRESSING BRAKES. PEDAL SOFT AND SPONGY AND GOES DOWN TO FLOOR BOARD. SPONTANEOUS CAR BREAKING HAPPENING MORE FREQUENTLY EX: TURNING STOPPING OUT WHILE IN MOTION. BRAKE BOOSTER IS FAULTY. I'M HAVE A LOAN ON THIS CAR AND PAY EVERY MONTH BUT SCARED FOR THE SAFETY OF MYSELF, MY SON, AND OTHER PASSENGERS ON THE ROAD BY TO DRIVE MY CAR. FORD SHOULD FIX THIS. IT WAS RECALLED AS 13N02 BUT THEY WON'T COVER MY VIN

10/01/2018
Components: AIR BAGS
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MCLANE FORD OF FREDERICKSBURG LLC, 1279 US-87, FREDERICKSBURG, TX 78624, (830) 997-2129) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/28/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

WHILE IN MOTION ALL THE WARNING LIGHTS TURNED ON AND A WARNING BEEP WOULD GO OFF. IT DID THIS FOR 2 DAYS, TOOK IT TO GET CHECKED THEY TOLD ME A NEEDED A NEW BATTERY. BOUGH THE BATTERY AND I STILL HAD SAME ISSUE. NOW THE CAR WON'T START AND THE FORD RETAILER WANTS $125 JUST TO DIAGNOSE THE CAR.

09/27/2018
Components: AIR BAGS
Incident Date: 09/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3AC9AB******
Summary

I HAVE CALLED THE ALBANY, GEORGIA FORD DEALERSHIP AND THEY STILL DO NOT HAVE ANY PARTS. WE HAVE BEEN WAITING OVER A YEAR. WE ALSO TRIED TO GET A CAR TO REPLACE THE EDGE UNTIL THE PARTS CAME IN AND THEY SAID THEY COULD NOT HELP US. MY DAUGHTER ATTENDS THE UNIVERSITY OF GEORGIA SO WE TRIED THE ATHENS, GEORGIA FORD DEALERSHIP AND GOT NO RESPONSE. MY DAUGHTER DID HAVE A FRONT END COLLISON SEVERAL YEARS AGO AND THE AIRBAGS NEVER DEPLOYED.

09/24/2018
Components: AIR BAGS
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

TAKATA RECALL NO CALL BACK FROM DEALER ON PARTS. WAS OFFERED A RENTAL DECLINED. WAS HOPING TO HAVE REPAIRED BY NOW.

09/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

FUEL TANK AND OR LINE IS LEAKING BUT NOT ON RECALL LIST.

09/14/2018
Components: ENGINE
Incident Date: 09/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

WATER PUMP LEAKED IT'S ATTACHED TO MOTOR SO WATER IN OIL IT'S COSTLY TO REPAIR. NO LIGHT COMES ON TO WORN YOU. NOTHING. NOW ENGINE MAYBE WRECKED. STUPID DESIGN ON FORD'S PART. NO RECALLS

09/14/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2018. THE DEALER (KENNY VICE FORD, 120 S WASHINGTON ST, LADOGA, IN 47954) ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR REPAIR. THE CONTACT WAS PROVIDED A LOANER VEHICLE FOR THREE MONTHS. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED. AFTER THE CONTACT RETRIEVED THE VEHICLE, IT BEGAN MAKING ABNORMAL NOISES. THE VEHICLE WAS THEN TAKEN TO ANDY MOHR FORD (2713 E MAIN ST, PLAINFIELD, IN 46168) WHO STATED THAT THE RECALL REPAIR HAD NOT BEEN PERFORMED. THE VEHICLE WAS STILL AT ANDY MOHR FORD AWAITING THE REPLACEMENT AIR BAGS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/13/2018
Components: STEERING,AIR BAGS,WHEELS
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

I I BOUGHT A 2008 FORD EDGE SEVERAL YEARS AGO. I TOTALED IT BUT THE AIR BAGS NEVER DEPLOYED. I THEN BOUGHT A 2010 FORD EDGE IN 2016 AND I BOUGHT IT NOT KNOWING ABOUT THE RECALLS. I HE BEEN IN A REANTAL ALL SUMMER AND THEY FORD DEALERSHIP IN LADOGA SAID THE PARTS ARE IN FOR THE RECALL. I'M NOT IT'S NOT IN THE SYSTEM ANYWHERE AND NOW I HAD TO TAKE IT TO ANOTHER DEALERSHIP BECAUSE MY HUBS ARE MESSED UP AND MY CAR DIED FROM PARKING IT IN THE SUN. I NEED TO KNOW WHAT'S GOING ON. I HAVE CHILDREN AND JUST WANT TO BE SAFE SINCE LADOGA SENT ME AWAY SAYING MY CAR WAS OKAY AND DIDN'T HAVE ANY PROBLEMS.BUR NOW FORD WANTS 2,590 - 3,000 I'M WITH OUT A RENTAL NO ONE WOULD PROVIDE ME AND THE CHILDREN ONE IT'S BEEN SEVERAL WEEKS NOW

09/13/2018
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FREEHOLD FORD (3572 U.S. 9, FREEHOLD, NJ 07728, (732) 462-3131) AND WAS INFORMED THAT PARTS WOULD NOT BE AVAILABLE UNTIL NEXT QUARTER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/13/2018
Components: SERVICE BRAKES
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKES WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

09/09/2018
Components: SUSPENSION
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7AB******
Summary

A FEW WEEKS AGO MY 2010 FORD EDGE STARTED MAKING A LOUD RATTLING NOISE WHEN DRIVING AT LOW SPEEDS. I BROUGHT MY CAR IN AND WAS TOLD I HAVE A BAD DRIVESHAFT. MY MECHANIC CALLED FORD DEALER AND WAS TOLD THEY HAVE OVER 160 DRIVESHAFT PARTS ON BACK ORDER AND WON'T HAVE ANY AVAILABLE FOR OVER A MONTH. IF THERE IS SO MANY PROBLEMS WITH THE DRIVESHAFTS ON 2010 WHY HASN'T THERE BEEN A RECALL ON. MAYBE THIS SHOULD BE LOOKED INTO.

09/07/2018
Components: SERVICE BRAKES
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT HAD TO EXERT MAXIMUM PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN OR STOP THE VEHICLE. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750) AND THE CONTACT WAS INFORMED TO CALL THE FORD MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 63,000. *TT UPDATED 12/12/18*JB

09/06/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2016. THE DEALER (NALLEY FORD SANDY SPRINGS, 7555 ROSWELL RD, ATLANTA, GA 30350) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/27/18*JB

09/04/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMMONS-ROCKWELL FORD (1160 CO RD 66, HORNELL, NY 14843, (607) 324-4444) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/30/2018
Components: AIR BAGS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUCCILLO FORD (888-313-1231, 634 COLUMBIA TURNPIKE, EAST GREENBUSH, NY 12061) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HOT NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/24/2018
Components: AIR BAGS
Incident Date: 08/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (NYE FORD, 1479 GENESSE ST, ONEIDA, NY 13421, 888-769-0937) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/20/2018
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TAKATA RECALL FORD IS TAKEN TO LONG OF TIME TO FIX THIS RECALL. I'M FEARFUL OF THE AIRBAGS CAUSING HARM TO ME AND MY FAMILY. I WOULD LIKE THIS RESOLVED.

08/18/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9AB******
Summary

"TAKATA RECALL" BOUGHT THE FORD EDGE FROM A USED CAR DEALERSHIP IN SEPTEMBER 2016, WE WEREN'T NOTIFIED OR AWARE OF THE TAKATA RECALL AT ALL UNTIL MARCH OF THIS YEAR 2018 WHEN WE SAW IT ON THE NEWS. THEY STATED TIL THIS DAY AUGUST 18 2018 THEY HAVE NOT EVEN MANUFACTURE THE PART TO FIX THE TAKATA RECALL ON MY CAR. I SIT HERE WITH UNSAFE CAR AND MAKING CAR PAYMENTS ON SOMETHING I CAN'T USED. I NEED HELP WITH THIS ISSUE. I NO LONGER WANT TO CONTINUE WAITING AFTER 2 YEARS OF THIS MESS. I WANT FORD BUY THE CAR BACK AND GET THIS RESLOVED. I CAN'T CONTINUE TO WAIT TILL IT TIME FOR THEM TO FIX IT. PLEASE HELP ME WITH THIS!

08/17/2018
Components: AIR BAGS
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/15/2018
Components: AIR BAGS
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

AIRBAG RECALL - I RECEIVED A LETTER FROM FORD MAY 2018 STATING THAT THE PASSENGER AIRBAG HAS BEEN RECALLED. IN JUNE I SCHEDULED MAINTENANCE TO HAVE THE AIRBAG REPLACED. AFTER LEAVING MY CAR FOR A DAY AT THE DEALER I WAS INFORMED THEY DO NOT HAVE THE PARTS YET. TODAY, AUGUST 15TH, 2018 I AM STILL UNABLE TO GET THE AIRBAG REPLACED AS THE FORD DEALER DOES NOT HAVE THE PARTS. I WAS INFORMED THEY MAY HAVE THEM BY SEPTEMBER 2018. HOW SERIOUS IS THIS FAILURE? SHOULD I NOT ALLOW ANYBODY IN MY PASSENGER SEAT UNTIL THIS IS CORRECTED? WHOSE FAULT WILL IT BE IF MY CAR IS STRUCK AND SOMEBODY DIES DUE TO AIRBAG FAILURE?

08/13/2018
Components: SERVICE BRAKES
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT THE BRAKES SEIZED. THE VEHICLE WAS TAKEN TO RONNIE WATKINS FORD INC. (101 GEORGE WALLACE DR., GADSDEN, AL 35903, 256-543-9400), BUT WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, THE DEALER SUGGESTED THAT THE FAILURE COULD BE THE RELATED TO THE BRAKE BOOSTER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.

08/08/2018
Components: AIR BAGS
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

"TAKATA RECALL" IT'S BEEN 2 YRS SINCE FIRST RECEIVING A NOTICE OF RECALL FOR THIS PROBLEM BUT STILL NO RESOLUTION. WHEN I CALL THE DEALER THEY SAY NO PARTS. GONNA BE TOO BAD IF A MEMBER OF MY FAMILY GETS HURTS FROM THIS MATTER.

08/08/2018
Components: SERVICE BRAKES
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE WHEN DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE WAS ABLE TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (COLONIAL FORD, 120 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 88,400.

08/06/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

"TAKATA RECALL" IN JUNE 2016 FORD (EDGE) ISSUED A RECALL FOR AIRBAGS, NO REMEDY HAS BEEN GIVEN AND IT NOW AUGUST 2018 AND NO REMEDY NOR TIME HAS BEEN GIVEN. THERE IS ALSO NO BUY BACK PROGRAM IN PLACE FOR THOSE WHO NO LONGER WANT THE DEFECTIVE VEHICLE. HOWEVER THEY ARE OFFERING A RENTAL IN ITS PLACE FOR THOSE WHO DO NOT FEEL SAFE DRIVING THE DEFECTIVE VEHICLE. I NO LONGER WANT THE VEHICLE BUT I AM PRETTY MUCH SUCK MAKING PAYMENTS ON A CAR THAT I CANT DRIVE.

08/06/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1AB******
Summary

WHEN THE AC IS RUNNING, THE CAR WILL STALL OUT. IT HAS HAPPENED IN TRAFFIC ON THE HIGH WAY AND SURBURBAN STREETS. WHEN IDLE AND IGNITION IS TURNED OFF THEN ON AGAIN, THE VEHICLE WILL NOT START. AFTER APPROX. 35-55 MINUTES THE CAR WILL THEN START. FINALLY, IT IS HAPPENING AFTER LONGER PERIODS OF TIME. I WAS PARKED IN A LOT FOR SEVERAL HOURS, WHEN I WENT TO START IT THE CAR WOULD NOT TURN OVER. I HAD TO HAVE IT TOWED TO MY HOUSE WHERE IT DID START AGAIN 1.5 HOURS LATER. I FEAR FOR MY CHILDREN'S LIVES.

08/04/2018
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

COOLING - WE HAD REPAIRS DONE IN THE AIR & COOLANT . NOTHING WORKS IN THIS CAR. WE WENT TO FORD GRODY TO GET A RENTAL AS THEIR LETTER SPECIFIED BUT THERE IS A 130 ON THEIR WAITING LIST FOR A RENTAL CAR ( ALTERNATE TRANSPORTATION) WE BEEN WAITING 3 YEARS. TILL NOW NO PARTS IS AVAILABLE YET

07/25/2018
Components: AIR BAGS
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN & COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

07/25/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

'TAKATA RECALL' I AM VERY DISAPPOINTED AND UNSAFE WITH MY FORD EDGE , FOR THE LAST FEW WEEKS IT HAS BEEN SHUTTING OFF WHEN THE CAR COMES TO A STOP OR IN IDLE. THERE IS NO CODES OR ANY WARNING SIGNS THAT COMES UP . THE CAR JUST LOSSES POWER AND SHITS OFF ON ITS OWN. I AM TIRED OF FIXING AND SPENDING MONEY BEHIND MY FORD EDGE I KNOW IT HAS NOTHING TO DO WITH THE ENGINE BECAUSE IT WAS RECENTLY REPLACED LAST YEAR JULY UNDER WARRANTY ALSO I REPLACED ALL TENSIONS AND THE WATER PUMP ALSO SPARK PLUGS . I TOOK IT TO MY MAIN MECHANIC AND HE COULD NOT FIGURE OUT WHAT'S THE PROBLEM HE TOLD ME TO GO TO FORD AND I WENT TO FORD AND THEY TOOK 2 DAYS TO TELL ME THEY DON'T KNOW WHAT'S THE PROBLEM . TODAY I WAS ON MY WAY HOME ON THE HIGHWAY I COME TO SLOW DOWN GETTING OFF ON MY EXIT AND THE CAR JUST SHUTS OFF AND THE STEERING WHEEL GETS TIGHT AND I CAN'T MOVE OR TURN IT . THERE WAS CARS NEXT TO ME AND BEHIND ME AND IN FRONT I COULD OF GOT HURT OR PUT OTHERS IN DANGER . THIS IS NOT SAFE FOR FORD TO HAVE VECHILES OUT ON THE ROAD LIKE THIS WITH NOT SOURCE OF HOW TO FIX IT OR ANY WARNING LIGHT.

07/24/2018
Components: SERVICE BRAKES
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

BRAKES MAKING IRREGULAR NOISE. PRIVATE MECHANIC ( USED TO WORK FOR FORD) CHECKED THEM AND REPORTS THE BRAKE BOOSTER IS BAD. FORD HAS A CUSTOMER SATISFACTION PROGRAM DOCUMENT 13N02 STATING THEY HAVE IDENTIFIED ISSUES WITH THE BRAKE BOOSTER ON CERTAIN EDGES PRIOR TO 2015. I HAVE CONTACTED FORD WITH NO LUCK. PLEASE MAKE SURE YOU ARE TRACKING THIS ISSUE AS IT SEEMS MORE VEHICLES ARE INVOLVED THAN THEY WANT TO ADMIT.

07/23/2018
Components: SERVICE BRAKES
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8AB******
Summary

BRAKE BOOSTER HAD A VACUUM LEAK. MY CAR WAS OUTSIDE THE EXISTING VIN LIST FOR RECALLS AND/OR "CUSTOMER SATISFACTION PROGRAM". VACUUM LEAK AND STIFF PEDAL WAS MOST EVIDENT AT LOW SPEEDS (NEAR IDLE AND AT HIGH VACUUM CONDITIONS) FORD WOULD NOT REPLACE MY BOOSTER. I REPLACED IT MYSELF AND FOUND THAT THE OEM BOOSTER HAD RUSTED, WHERE THE MASTER CYLINDER SEAL (SQUARE CROSS-SECTION O-RING) MET, CAUSING THE LEAK AND POOR BRAKING AT LOW SPEEDS. MASTER CYLINDER WAS IN GOOD CONDITION, WITH NO APPARENT LEAK - INSIDE OF BOOSTER WAS DRY AND CLEAN. REPLACING BOTH THE MASTER CYLINDER AND THE BOOSTER HAS CURED THE PROBLEM. PROBLEM WAS FIRST NOTICED WHEN PARKED - IF MY FOOT WAS ON THE BRAKE, MAINTAINING FORCE, WHEN I TURNED THE IGNITION OFF, THE VACUUM IMMEDIATELY BLED OFF OF THE BRAKE BOOSTER, CAUSING THE PEDAL TO RISE AND STIFFEN. INSPECTION OF THE BOOSTER PRIOR TO REPLACEMENT DID NOT GIVE ANY EVIDENCE OF AN OBVIOUS PROBLEM (THAT IS, NO HISSING OR LEAKING SOUNDS WERE PRESENT) THE PROBLEM BECAME MORE APPARENT OVER TIME (OVER THE PAST 18 MONTHS) AND GOT TO THE POINT WHERE I FELT THAT I DID NOT HAVE SUFFICIENT BRAKING POWER TO STOP THE VEHICLE AT LOWER SPEEDS - THUS, MY DECISION TO REPLACE THE BOOSTER AND MASTER CYLINDER. IN THE LAST FEW WEEKS, THE LEAK MUST HAVE BEEN GETTING WORSE, BECAUSE THE PEDAL WAS GETTING HARDER AND HARDER TO PUSH DOWN, WITH PEDAL EFFORT INCREASING AS THE VEHICLE SPEED DROPPED (LIKE APPROACHING A STOP SIGN) I AM STRONG ENOUGH TO PUSH HARD - BUT A SMALL OR FRAIL PERSON ENCOUNTERING THIS PROBLEM MAY NOT BE ABLE TO STOP IN TIME.

07/17/2018
Components: SERVICE BRAKES
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 45 MPH AND APPROACHING A STOP, THE BRAKE PEDAL WAS DEPRESSED AND A HUMMING, WHISTLING SOUND WAS HEARD. THE CONTACT STATED THAT IT WAS DIFFICULT TO STOP THE VEHICLE. THE DEALER (RICHMOND FORD WEST, 10751 W BROAD ST, GLEN ALLEN, VA 23060, (804) 273-9700) STATED THAT THE BRAKE PEDAL BOOSTER FAILED, BUT WAS NOT COVERED EVEN THOUGH THE PARTS WERE STILL COVERED UNDER A TEN YEAR/150,000 MILE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,685.

07/17/2018
Components: ENGINE
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: SFMDK3AC1AB******
Summary

MY EDGE HAS ABOUT 137,000 MILES ON IT AND THE WATER PUMP FAILED WHEN WE WERE ALMOST 200 MILES AWAY FROM HOME. I RECEIVED NO WARNING LIGHTS FOR LOW COOLANT, OR OVERHEATING ENGINE, JUST NOTICED IT ON THE TEMP GUAGE. NORMALLY A WATER PUMP REPLACEMENT IS NOT A BIG DEAL AND CAN BE DONE PRETTY QUICKLY IN A FEW HOURS AND FOR UNDER $500 FOR PARTS AND LABOR, BUT BECAUSE OF THIS PARTICULAR DESIGN IN THESE FORDS THE ENGINE HAS TO BE BASICALLY TAKEN APART AND IT WILL TAKE ABOUT 13 HOURS OF LABOR TO COMPLETE THE JOB. THE PARTS FOR THIS JOB ARE LESS THAN $200 BUT BECAUSE OF THE LABOR AND THE EXTENSIVENESS THIS REPAIR IT IS GOING TO COST ME BETWEEN $1200 - $1800 TO COMPLETE AND THAT IS NOT EVEN AT THE DEALER. NOT ONLY DO I NEED TO HAVE THE WATER PUMP REPLACED BUT BECAUSE OF THE FAILURE IT DUMPS COOLANT INTO THE OIL AND OIL INTO THE COOLANT SYSTEM WHICH MEANS I WILL NEED TO HAVE THE OIL CHANGED AND THE COOLANT SYSTEM FLUSHED AS WELL. ALL OF THESE THINGS START TO ADD UP. I HAVE EVEN READ WHERE THIS FAILURE CAN CAUSE SO MUCH DAMAGE TO THE ENGINE THE ENTIRE THING NEEDS REPLACED. FORD IS AWARE OF THIS DESIGN FLAW BUT HAS DECIDED NOT TO DO ANYTHING ABOUT IT ON THIS PARTICULAR MODEL AND OTHERS USING THE SAME ENGINE. I DON'T HAVE ANY DOCUMENTATION TO UPLOAD YET AS MY CAR IS STILL AT THE SHOP AND I AM NOT EXPECTING TO GET IT BACK FOR A WEEK. I AM JUST PRAYING THERE IS NO DAMAGE TO THE ENGINE.

07/16/2018
Components: SERVICE BRAKES
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION CORRECTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE DEALER (LICCARDI FORD INC., 1615 US-22, WATCHUNG, NJ 07069, (908) 561-7500) AND THE MANUFACTURER INDICATED THAT THE COVERAGE FOR THE EXTENDED WARRANTY 13N02: (EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER) HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/16/2018
Components: AIR BAGS
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. THE LOCAL DEALER (TOM WOOD FORD, 3130 E. 96TH ST, INDIANAPOLIS, IN) WAS CONTACTED AND STATED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/11/2018
Components: AIR BAGS
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TAKATA RECALL WE HAVE HAD THIS VEHICLE FOR A YEAR & A HALF & STILL HAVE NOT HEARD A WORD FROM CO. EVERY TIME I HAVE CALLED ABOUT IT I AM TOLD WE WILL CALL YOU WHEN WE GET THE PARTS.

07/11/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: D2FMDK4JC5A******
Summary

PASSENGER SIDE REAR DOOR WILL NOT OPEN UNLESS RELEASED FROM THE OUTSIDE. THIS VEHICLE IS A TAKATA AIRBAG RECALL, I HAVE RENTAL FROM FORD, AND I WOULD LIKE THIS ISSUE ADDRESSED WHEN THE AIRBAG REPLACEMENT BECOMES AVAILABLE. I BELIEVE IT TO BE A SAFETY HAZARD. NO ONE IS DRIVING THIS VEHICLE.

07/09/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

TAKATA RECALL RECEIVED 1ST SAFETY RECALL NOTICE ON FEBRUARY 2018 I AM STILL WAITING TO BE CONTACTED WHEN REPLACEMENT PARTS ARE AVAILABLE. IT IS NOW JULY 9, 2018. WHY IS THIS TAKING SO LONG? I AM AFRAID TO DRIVE THE CAR EVEN THOUGH I HAVE BEEN DRIVING IT SINCE 2010 UNTIL FEBRUARY OF THIS YEAR. I AM JUST THANKFUL I HAVEN'T HAD AN ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WHY DID IT TAKE THEM THIS LONG TO REALIZE THERE WAS A PROBLEM?

07/07/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TAKATA RECALL WAY OVERDUE SINCE ORIGINALLY INFORMED AND NO NOTICE SINCE.

06/27/2018
Components: ENGINE
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD W, OROVILLE, CA 95965, (530) 533-3313) DIAGNOSED THAT THE WATER PUMP SEAL FAILED AND CAUSED INTERNAL INTRUSION OF WATER AND OIL, WHICH CONTAMINATED THE ENGINE. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

06/26/2018
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

AIR BAG RECALL OVER 2 YEARS NOT FIXED YET, NOW THEY SAY NO ONE CAN SET IN PASSENGER SEAT

06/25/2018
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PURVIS FORD LINCOLN, INC., 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

06/25/2018
Components: AIR BAGS
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALTON BLAKLEY FORD AT (606) 678-5181 (LOCATED AT 2130 US-27, SOMERSET, KY 42501) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/23/2018
Components: AIR BAGS
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

HAVE BEEN WAITING OVER 2 YEARS TO GET THIS FIXED NO ACCIDENT YET JUST NEED TO GET RECALL FIXED

06/20/2018
Components: AIR BAGS
Incident Date: 06/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (GENE MESSER FORD OF AMARILLO, 3400 SONCY RD, AMARILLO, TX 79119) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/19/2018
Components: SERVICE BRAKES
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE HISSING AND WHISTLING SOUNDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE BRAKE BOOSTER WARRANTY REPAIR PROGRAM DUE TO THE MANUFACTURED DATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.

06/18/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL PLEASE SEE ATTACHED DOCUMENTS, I AM NOW IN A RENTAL CAR AND I WOULD JUST LIKE ANOTHER VEHICLE SAME YEAR NOT SAME MODEL IS OKAY THAT IS SAFE TO DRIVE.

06/18/2018
Components: AIR BAGS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (ELKINS FORDLAND, 696 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/18/2018
Components: AIR BAGS
Incident Date: 06/12/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 259-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/15/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL" FORD HAS NOT CONTACTED ME WITH INFORMATION ON WHERE AND WHEN TO REPAIR THE PASSENGER AIRBAG.

06/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA FORD LINCOLN FRESNO (195 E AUTO CENTER DR., FRESNO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2018
Components: AIR BAGS
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TAKATA RECALL - I CANNOT DRIVE OUR CAR WITH MY WIFE AS A PASSENGER SO THE CAR HAS BEEN VIRTUALLY UNUSED FOR ALMOST A YEAR. IT IS STATIONARY.

06/12/2018
Components: AIR BAGS
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD LINCOLN (18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 469-5915) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2018
Components: AIR BAGS
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (DOWNTOWN FORD SALES, 525 N 16TH ST, SACRAMENTO, CA 95811) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/25/18 *JB

06/12/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

TAKATARECALL AFTER RECEIVING LETTER FROM FORD IN DECEMBER 2017, HAVE NOT BEEN NOTIFIED WHEN PROBLEM CAN BE FIXED. HAVE VISITED DEALERSHIP 3 DIFFERENT OCCASIONS & TOLD PARTS AREMT AVAILABLE. HOW LONG DO I HAVE PASSENGER SIT IN BACK SEAT & CAN ONLY RIDE 3 PASSENGERS?

06/11/2018
Components: AIR BAGS
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PACIFICO FORD DEALER (6701 ESSINGTON AVE, PHILADELPHIA, PA 19153, (267) 233-6945) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/08/2018
Components: SERVICE BRAKES
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

BRAKE BOOSTER FAILURE

06/08/2018
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB RIDINGS FORD (931 W SPRINGFIELD RD, TAYLORVILLE, IL 62568, (217) 824-2207) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/08/2018
Components: POWER TRAIN
Incident Date: 05/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3AB******
Summary

FORD EDGE IS HAVING A MULTI YEAR PROBLEM WITH THE AWD PTU (POWER TRANSFER UNIT)...FORD SAYS THAT THE FLUID IN THE PTU IS A LIFETIME FLUID, MEANING IT DOESN'T EVER HAVE TO BE CHANGED...IT DOES NOT EVEN HAVE A DRAIN PLUG...BUT IT IS INSTALLED VERY CLOSE TO THE EXHAUST SYSTEM, WHICH OVERHEATS THE FLUID EVERY TIME IT IS DRIVEN...EVENTUALLY THE FLUID TURNS TO A SOLID GREASE LIKE GUNK THAT WEARS DOWN THE GEARS AND BEARINGS AND MECHANICS SAY CAN EVEN LOCK UP THE DRIVE SYSTEM, CAUSING AN ACCIDENT. INSTEAD OF A $75 LUBE JOB TO REPLACE THE GEAR FLUID, REPLACING THE PTU COSTS ANYWHERE FROM $1500 TO SEVERAL THOUSAND DOLLARS. MY FORD EDGE PTU JUST WENT BAD AND I'M NOW FINDING OUT THAT THOUSANDS OF EDGE OWNERS ARE BEING FACED WITH THIS DILEMMA ALSO...I STARTED TO HEAR THE GEARS GRINDING WHEN GOING INTO A TURN AND EVENTUALLY THERE WAS A CONSTANT GRINDING NOISE EVEN WHILE GOING FORWARD

06/07/2018
Components: AIR BAGS
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TAKATA AIRBAG RECALL. I HAVE HAD NO ACCIDENT YET...KNOCK ON WOOD. BUT I NEED TO UPGRADE TO A LARGER SUV AS OUR FAMILY IS GROWING. BUT I CANNOT SELL MY CAR DUE TO THIS OPEN RECALL. THIS HAS BEEN SINCE 2016...TOO LONG TO GO ON WITHOUT A REMEDY FOR SUCH A BIG ISSUE. THIS HAS REALLY BEEN A HUGE INCONVENIENCE AND SAFETY HAZARD. WHEN WILL THIS ISSUE BE RESOLVED? I STILL HAVEN'T RECEIVED WORD FROM FORD ON A REMEDY. YOUR HELP IS GREATLY APPRECIATED.

06/05/2018
Components: AIR BAGS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TAKATA RECALL. WE RECEIVED OUR RECALL LETTER IN DECEMBER 2017. JUST HOW LONG DO WE WAIT FOR A NEW AIR BAG REPLACEMENT. LOVE OUR FORD VEHICLE BUT WANT IT REPAIRED AND DO NOT WISH TO WAIT ANY LONGER. TO COMPLETE THIS FORM I MUST ENTER A CURRENT DATE TO GET TO THE NEXT QUESTION. THIS IS A FACTORY DEFECT THAT WE WERE ADVISED OF IN DECEMBER OF 2017

06/03/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

THE PASSENGER FRONTAL AIRBAGS INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT.I RECEIVED A LETTER FOR MAIL 2 YEAR AGO BUT FORD DEALER IS NOT DOING ANYTHING ABOUT IT

06/02/2018
Components: EXTERIOR LIGHTING
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

REAR TURN SIGNALS KEEP GOING OUT ABOUT EVERY 3 TO 4 MONTHS. BOTH REAR TURN SIGNAL SOCKETS PASSENGER AND DRIVER SIDE.

06/01/2018
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TAKATA RECALL, NO SOLUTION. FORD DOES NOT HAVE REPLACEMENT EQUIPMENT

05/31/2018
Components: AIR BAGS
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/25/2018
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TAKATA RECALL IT HAS BEEN 2 1/2 YEARS SINCE I RECEIVED MY FIRST LETTER FROM FORD ABOUT THIS RECALL. I AM STUCK WITH AN UNSAFE CAR. I DON'T LET ANYONE RIDE IN THE FRONT PASSENGER SEAT. I DO NOT LIKE MY GRANDCHILDREN TO BE IN THIS CAR AT ALL. FORD IS DRAGGING THEIR HEALS ON THIS RECALL!

05/24/2018
Components: AIR BAGS
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/23/2018
Components: SERVICE BRAKES
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE DEALER (ANDERSON FORD BULLHEAD CITY, 2585 AZ-95 BULLHEAD CITY, AZ 86442) REPLACED THE BRAKE BOOSTER. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 112,302. *TT *TR

05/22/2018
Components: SEATS
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

2010 EDGE BOUGHT NEW. POWER DRIVER SEAT STARTED ROCKING AND WAS GETTING WORSE WHEN I TOOK IT TO DEALERSHIP WHERE I BOUGHT IT AND WAS TOLD THAT THERE WERE TWO RIVETS THAT WERE BAD. I WAS TOLD THAT AT SOME POINT THEY WOULD FAIL AND IT WOULD BE A SAFETY ISSUE SO I HAD IT REPAIRED FOR $1084. TURNS OUT IT IS A KNOWN PROBLEM. I'VE BEEN BUYING FORDS SINCE 1994 BUT I'M FEELING KINDA STUPID NOW.

05/21/2018
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

RECEIVED NOTICE 2 YEARS AGO I HAVE A DEFECTIVE TAKATA AIR BAG IN MY CAR. I AM UNABLE FOR 2 YEARS TO TRADE OR SELL MY CAR OR HAVE A FRONT SEAT PASSENGER IN MY CAR AS FORD CONTINUES TO SELL NEW CARS WITH AIR BAGS THAT WORK THIS IS TOO LONG A WAIT

05/08/2018
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LEIF JOHNSON, 501 E KOENIG LN, AUSTIN, TX 78751) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

05/07/2018
Components: AIR BAGS
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TAKATA RECALL: NEARLY TWO YEARS LATER AND FORD HAS STILL NOT MADE REPLACEMENT PARTS AVAILABLE TO DEALERSHIPS. AT LEAST, THIS IS WHAT I'M BEING TOLD BY AUTONATION FORD.

05/07/2018
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY FORD OF SANTA BARBARA (440 HITCHCOCK WAY, SANTA BARBARA, CA 93105, (805) 682-2411) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/07/2018
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

A LETTER REGARDING NOBODY HAS TO SEAT ON THE FRONT PASSENGER BECAUSE OF THE AIRBAG BUT HOW LONG STILL- ITS BEEN YEARS? WE WENT TO PRIVATE COMPANY FOR THE AIRCONDITION TO BE REPLACED SINCE KENGRODY FORD MAINTENANCE HAS NOT DONE US GOOD NOT ONLY EXPENSIVE BUT DID NOT WORK AFTER THE MAINTENANCE. THIS CAR IS NOT A GREAT CAR ALTHOUGH ITS ALREADY BEEN SERVICE A LOT OF TIMES. THANK YOU.

05/06/2018
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

RECEIVED RECALL (AIRBAG) NOTICE 12/017 THAT AIRBAG COULD CAUSE DEATH AFTER GOING OFF. CALLED FORD DEALER IN JANUARY 2018 TO MAKE APPOINTMENT TO HAVE FIXED . THEY ASSURED PART WOULD BE THERE WITHIN NEXT TWO MONTHS. KEPT CALLING & GETTING REASSURED PART WOULD COME IN. WENT TO FORD DEALER IN MAY2018, COMPLAINING NOT ABLE TO DRIVE CAR WITH SOMEONE IN PASSENGER SEAT DUE TO RECALL AIRBAG NOTICE THREATENING POTENTIAL DEATH. HERE IT IS MAY 2018, HAVING GONE SIX MONTHS WITH NO ONE ABLE TO RIDE IN PASSENGER SEAT, ONLY TO BE TOLD TO ?WAIT TWO MORE MONTHS!!?! HAVE ALWAYS PURCHASED FORD IN PAST, BUT HAVE NEVER BEEN MORE ANGRY WITH A DEALERSHIP!! PLANS ARE TO DRIVE DAD TO ILLINOIS FROM FLORIDA IN MAY 2018! PLEASE ADVISE WHERE TO GET RECALL FIXES AS SOON AS POSSIBLE! DAD IS 89YRS OLD THIS YEAR AND NEEDS TO RIDE IN PASSENGER SEAT! RECALL MUST BE FIXED THIS WEEK! WHERE CAN I GET FORD EDGE 2010 FIXED ASAP? VIN [XXX] ZIP CODE 34223 (ENGLEWOOD, FL) PLEASE TELL ME WHERE TO GO TO GET RECALL FIXED BEFORE DRIVING TO ILLINOIS FROM FLORIDA (?) I DON'T WANT TO REPORT A DEATH, SO PLEASE TELL ME WHERE TO GET RECALL (AIRBAG) FIXED!! SIX MONTHS OF THIS WAITING AND STILL NO ACTION IS WORTH NEVER BUYING A FORD VEHICLE AGAIN. FORD HAS FAILED TO DELIVER SERVICE, MAKING IT IMPOSSIBLE TO DRIVE WITH PASSENGER..UPSETTING AND AT BEST, BAD SERVICE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/06/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

THE TRACTION CONTROL AN ABS LIGHT COMES ON FOR NO REASON AN WILL NOT GO OFF AN HAVE BEEN TOLD THIS HAS BEEN HAPPING WITH THESE CARS

05/04/2018
Components: AIR BAGS
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EL CENTRO MOTORS (1520 FORD DR., EL CENTRO, CA 92243, (760) 336-2100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/26/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/25/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC1AB******
Summary

ON OCTOBER 25, 2018 I PUT MY VEHICLE IN REVERSE WHEN IT SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. IT HIT THE CURB AND CONTINUED TO ACCELERATE INTO ANOTHER PARKED VEHICLE WHICH CAUSE THAT VEHICLE TO HIT A BUILDING AND THEN MY VEHICLE CONTINUED IN REVERSE AND HIT ANOTHER CAR AND THEN CONTINUED UNTIL MY VEHICLE HIT A GMC TRUCK WHICH FINALLY STOPPED MY VEHICLE. DURING THIS ENTIRE EPISODE, I WAS UNABLE TO GET CONTROL OF MY VEHICLE AT NO POINT WAS I ABLE TO USE MY BRAKES AS THEY DID NOT RESPOND. ALF THIS OCCURRED IN A SMALL COMMERCIAL PARKING LOT AND ALL VEHICLES INVOLVED WERE STATIONARY EXCEPT MINE.

04/18/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

04/12/2018
Components: AIR BAGS
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WAXAHACHIE FORD, 1780 OLD HWY 287, WAXAHACHIE, TX 75165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THE AIR BAG MANUFACTURER HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/04/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

LETTER FROM SENATOR WARNER ON BEHALF OF CONSTITUENT RE RECALL NOTICE ON 2010 FORD EDGE EQUIPPED WITH TAKATA AIRBAGS STILL AWAITING. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE OF TIME COMPLETING THE RECALL REPAIR. *JS *JS

04/04/2018
Components: SERVICE BRAKES
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

BRAKE PEDAL IS SOFT, SOMETIMES GOES ALL THE WAY TO THE FLOOR AND MAKES A HISSING SOUND. SOME BREAK FUNCTION IS LOST. WE HAD NEW BRAKE PADS AND ROTORS, AND THE PROBLEM PERSISTS. OUR MECHANIC TELLS US THAT IT IS THE BRAKE BOOSTER. SAFETY IS NOW A GREAT CONCERN AS IT IS NOW COMPROMISED. OCCURS WHEN THE VEHICLE IS IN MOTION, REGARDLESS OF LOCATION ON CITY STREET, HIGHWAY, OR TURNING.

03/19/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TAKATA RECALL - THERE'S A RECALL ON THE PASSENGER AIRBAG FOR MY FORD EDGE. THE CAR IS SAFE TO DRIVE, BUT IT'S NOT SAFE TO USE THE PASSENGER SEAT. IT'S BEEN 2 YEARS AND THERE IS STILL REPLACEMENT PARTS OR REPAIRS AVAILABLE. I DON'T HAVE USE OF MY PASSENGER SEAT AND IT AFFECTS THE RESALE VALUE.

03/14/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THEY WOULD RELEASE THE PART BETWEEN APRIL AND JUNE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2018
Components: AIR BAGS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/07/2018
Components: SERVICE BRAKES
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

BRAKE BOOSTER. I HAVE A 2010 EDGE THAT HAD A RECALL ON THE BRAKE BOOSTER. THE FORD WEBSITE LISTED THE RECALL FOR 2010-2013 BUT FOR SOME REASON MY VEHICLE WASN'T PART OF THE RECALL AND I NEED TO KNOW WHY ESPECIALLY WHEN IT STATES THAT FSA VIN LIST WILL NOT BE ACTIVATED FOR THE SERVICE ACTION. THIS WAS A VERY DANGEROUS SITUATION I WAS PUT IN AND I'M BEING TOLD THAT THE RECALL IS NOT ON MY VIN. MY BRAKES MADE A "HISSING" SOUND WHEN PRESSED AND TO GET THE CAR TO STOP I HAD TO PRESS VERY HARD WITH BOTH FEET. AND THIS DIDN'T HAPPEN OVER TIME. WITHIN A WEEK MY CAR WENT FROM BRAKING NORMALLY TO HAVING TO FIGHT TO STOP MY CAR.

03/07/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TAKATA INFLATORS: MY COMPLAINT IS WITH YOUR AGENCY AS MUCH AS FORD. TWO YEARS AGO I LEARNED OF THE INFLATOR RECALL. I FINALLY GOT WRITTEN NOTIFICATION FROM FORD JULY 2016. AFTER NO FURTHER CONTACT I CALLED THEM WITH NOTHING FURTHER THEY COULD ADD. CALLED BACK JULY 2017 AND WAS TOLD NO PARTS WERE BEING MADE, JUST DON'T USE 1/4 THE VEHICLE SEATING FOR SAFETY. (NOT AN OPTION.) FOLLOW UP OCTOBER 2017, WORKING WITH A NEW VENDOR...PARTS SOON BUT NO DATE. GOT DECEMBER 2017 LETTER PARTS DELAYED UNTIL EARLY 2018. ITS MARCH. CALLED TODAY, MORE BS. NO PARTS MADE. MAYBE 1ST OR 2ND QUARTER. LADY MADE A U-TURN OUT OF A PARKING LOT A COUPLE WEEKS AGO AND I MISSED HER BY INCHES. WORRY EVERY TIME WE DRIVE IT OFTEN WITH GRANDKIDS IN CAR. NHTSA HAS DONE NOTHING WE HAVE OBSERVED TO FINE OR OTHERWISE HOLD FORD ACCOUNTABLE/MOTIVATE THEM. I SUSPECT THEY PAY LOBBYIST TO PRESSURE YOUR AGENCY TO IGNORE THIS PROBLEM. THEY HAD NO PROBLEM GETTING THEIR NEW CARS OUT THESE LAST TWO MODEL YEARS. TIRED OF MY FAMILIES LIVES BEING AT RISK DAILY, BUT CAN NOT GET OUT FROM UNDER THIS CAR AT THIS TIME AND WHO WOULD WANT TO BUY IT. WHAT HAPPENED TO THE RALPH NADER DAYS WHEN COMPANIES WERE FINED INTO MOTIVATION TO DO THE RIGHT THING INSTEAD OF WORRYING ABOUT THEIR PROFITS. I'M TIRED OF WORRYING ABOUT THIS PROVEN DEADLY FAULT. FORD HAS VERIFIED WE ARE PART OF THE HIGH RISK GROUP BECAUSE OF HUMIDITY. GET OFF YOUR BUTS AND GET US SOME HELP PLEASE!

03/06/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AC5AB******
Summary

TAKATA RECALL. MY 2010 FORD EDGE IS ON THE RECALL LIST FOR A REPLACEMENT AIRBAG AND THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME. THE PASSENGER FRONTAL AIRBAG INFLATOR MAY EXPLODE IN THE EVENT OF A CRASH. IF THIS IS A KNOWN RECALL AND PEOPLE HAVE DIED AS A RESULT OF THIS, WHY IS IT TAKING SO LONG TO GET THE REPLACEMENT? AN ACCIDENT CAN HAPPEN AT ANYTIME AND I DON'T WANT TO BE AFRAID TO RIDE IN MY OWN VEHICLE FOR THE FEAR OF THE AIRBAG. IF A REPLACEMENT CANNOT BE MADE, WHAT CAN BE DONE? TAKATA HAS FILED FOR CHAPTER 11 BANKRUPTCY.

03/03/2018
Components: AIR BAGS
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THIS RISK AND FORD HAS NOT TAKEN ANY ACTION OR NOTIFIED ME. TO PUT THIS IN TO PERSPECTIVE, THE US MILITARY MOVED TENS OF THOUSANDS OF TROOPS AND EQUIPMENT HALF WAY AROUND THE WORLD TO IRAQ AND DEFEATED THE WORLDS 5TH LARGEST ARMY IN LESS TIME THAN FORD HAS BEEN WORKING ON THIS RECALL. TIME IS UP. I NEED A NEW AIRBAG SYSTEM BEFORE I GET IN TO AN ACCIDENT NOT AFTERWARDS.

03/01/2018
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL THIS RECALL HAS BEEN UNDERWAY FOR SEVERAL YEARS. TO DATE FORD HAS NOT PROVIDED A REPAIR FOR MY AIRBAG. I LIVE IN HOT HUMID AREA OF THE COUNTRY. SPECIFICALLY HOUSTON, TX NHTSA STATES HOT HUMID AREAS ARE MOST DANGEROUS FOR THESE AIRBAGS TO BECOME UNSTABLE. I AM WONDERING WHY THERE IS NOT AVAILABLE FIX FOR THIS DANGEROUS PRODUCT. I CANNOT AFFORD TO REPLACE MY VEHICLE. I MUST DRIVE IT TO EARN A LIVING. IT IS CAUSING TREMENDOUS STRESS AND ANXIETY ON A DAILY BASIS I FEAR HAVING AND ACCIDENT AND BEING HORRIBLY INJURED OR KILLED BY THE AIRBAG.

02/27/2018
Components: SERVICE BRAKES
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT APPROACHED A STOP SIGN AND DEPRESSED THE BRAKE PEDAL. THE CONTACT STATED THAT SHE HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

02/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

RECALL DATE:06/01/2016. DEALER UNABLE TO DO ANYTHING AS YET, NO REPLACEMENT OR REPAIR PARTS AVAILABLE. DANGEROUS TO DRIVE VEHICLE AND AND REPAIR DEFINITELY UNTIMELY. TODAY;S DATE: 02/13/2018.

02/12/2018
Components: AIR BAGS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FOUR LOCAL DEALERS: TROPICAL FORD LOCATED AT 9900 S ORANGE BLOSSOM TRL, ORLANDO, FL 32837 (407) 851-3800, GREENWAY FORD LOCATED AT 9001 E COLONIAL DR, ORLANDO, FL 32817, FORD OF CLERMONT LOCATED AT 1101 E HIGHWAY 50, CLERMONT, FL 34711 (800) 313-9787, AND SUN STATE FORD LOCATED AT 3535 W COLONIAL DR, ORLANDO (407) 299-5900. THE DEALERS STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/19/2018
Components: AIR BAGS
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER HAD NOT BEEN CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/18/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TAKATA RECALL: I HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE THE BEGINNING OF THIS RECALL. I DID RECEIVE A LETTER TO HAVE THEM CHANGED IMMEDIATELY BUT IS BEEN WAY OVER A YEAR SINCE I HAVE BEEN CALLING THE FORD PLACES TO HAVE THEM REPLACED. THEY KEEP TELLING ME THEY DONT HAVE THEM IN STOCK AND THE PLACE THAT SENDS THEM THE AIRBAGS DOES NOT HAVE THEM. MY FORD IS THE ONLY VEHICLE I HAVE TO TRAVEL AROUND IN AND HAVE NO CHOICE TO USE IT EVERYDAY SO WHATS GOING TO HAPPEN IF THE AIRBAGS GO OFF? AM I GOING TO BE BLAMED FOR NOT GETTING THEM FIXED OR DO I HAVE TO GO THROUGH THE PAIN OF SOMEONE IN MY FAMILY, INCLUDING ME, GETTING MAMMED OR DIE FOR HAVING BAD AIRBAGS. LIVES ARE AT STAKE. I NEED THESE CHANGED. I LOVE MY FORD BUT THEY NEED TO STEP UP AND GET MY CAR IN THEIR SHOP TO FIX THESE. I CALLED SEVERAL FORD PLACES HERE IN SOUTHERN CALIFORNIA AND THEY KEEP TELLING ME THE SAME THINGS. THANK YOU.

01/17/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TAMARA RECALL I WAS INFORMED THAT THERE HAS BEEN RECALL AS OF JULY 2016 I BOUGHT THIS VEHICLE OF REGAL AUGUST 2017 AND WAS NOT TOLD ABOUT RECALL UNTIL DECEMBER 2017 WHEN I GOT THE LETTER IN THE MAIL!

01/16/2018
Components: SERVICE BRAKES
Incident Date: 01/04/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BRAKE BOOSTER AND MASTER CYLINDER WERE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,500.

01/16/2018
Components: AIR BAGS
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1AB******
Summary

'TAKATA RECALL' THE IDEA OF FORD FINDING A SOLUTION TO THIS RECALL PROBLEM WITH AIR BAG IS TO INFORM ME NOT TO HAVE A PASSENGER IN THE PASSENGER SEAT IS COMPLETELY UNACCEPTABLE. I TALKED TO A FORD EMPLOYEE ABOUT THEIR SUGGESTION FOR OUR PASSENGER. WE HAVE A 5 PASSENGER VEHICLE FOR 5 OF US AND NOW WE HAVE TO CHOOSE WHAT PERSON CAN NO LONGER RIDE IN THE CAR OR ARE WE SUPPOSE TO THROW ONE PERSON IN THE BACK WITH NO SEAT BELTS. THIS DOES NOT WORK FOR US. OUR TWELVE YEAR OLD IS TRAUMATIZED FIRST HE WAS WORRIED HE WOULD BE LEFT OUT, BUT THEN HE IS SCARED TO GET INTO THE VEHICLE. THIS SITUATION HAS LEFT ALL OF US UPSET AND AFTER TALKING TO FORD EMPLOYEES THEY DON'T CARE THEIR ONLY COMMENTS ARE TO MAKE SURE I UNDERSTAND I AM NOT GETTING A RENTAL CAR FOR THIS PERIOD OF TIME. I WANT TO HEAR A BETTER ANSWER FROM YOU. I CAN'T EVEN SELL MY CAR, BUT I DO KNOW AFTER BEING A FORD FAMILY FOREVER IT IS A TIME FOR A CHANGE.

01/15/2018
Components: AIR BAGS
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

TAKATA RECALL' WE RECEIVED THE RECALL NOTICE DATED DECEMBER 2017 NOTIFYING US THAT REPAIR PARTS WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018. IT ALSO STATED WE CANNOT RIDE IN THE FRONT PASSENGER SEAT. MY WIFE AND I ARE BOTH DISABLED AND CANNOT SIT IN THE REAR SEAT. WE ASK THE LOCAL FORD DEALERSHIP TO DISCONNECT THE AIRBAG IN ORDER THAT WE CAN RIDE IN THE FRONT PASSENGER SEAT UNTIL PARTS ARE AVAILABLE. THEY SAID THEY COULD NOT AUTHORIZE THIS WITHOUT PERMISSION FROM YOU. I WOULD APPRECIATE YOUR ASSISTANCE WITH THIS MATTER. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

01/10/2018
Components: AIR BAGS
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALERS (JARRETT FORD, 38300 DICK JARRETT WAY, DADE CITY, FL 33525, (866) 906-7651) AND (MACKINAC SALES INC, W858 US HIGHWAY 2 W, ST IGNACE, MI 49781, (906) 643-8040) WERE UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

01/09/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JONES FORD BUCKEYE IN BUCKEYE, ARIZONA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2018
Components: AIR BAGS
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

"TAKATA RECALL", NO PARTS AVAILABLE UNTIL SPRING 2018 FOR "CERTAIN" CARS, NO FIRM DATE FOR REPLACEMENT. ORIGINAL NOTIFICATION RECEIVED JULY 2016 - NO ACCIDENT HAS OCCURRED, MY CONCERNS IS THE DELAY IN REPLACEMENT PARTS.

01/01/2018
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK36CX8B******
Summary

TAKATA RECALL. THIS IS A COMPLAINT THAT FORD IS NOT FIXING THE ISSUE IN A TIMING MANNER. FIRST NOTICE OF ISSUE WAS JULY 2016 JUST GOT A NOTICE DEC 2017 THAT THEY STILL DO NOT HAVE A REMEDY FOR THE SITUATION. THIS SHOULD BE UNACCEPTABLE, I CANNOT USE THE PASSENGER SEAT IN MY CAR FOR FEAR OF INJURY.

12/29/2017
Components: AIR BAGS
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL - FORD IS UNWILLING TO PROVIDE REASONABLE INTERIM SOLUTIONS REGARDING TAKATA AIRBAGS. I HAVE BEEN TOLD TO NOT PLACE ANYONE IN THE PASSENGER SEAT UNTIL PARTS ARE AVAILABLE HOPEFULLY IN SPRING 2018. THIS IS NOT ACCEPTABLE AS THE VEHICLE'S INTENDED PURPOSE IS TO TRANSPORT MULTIPLE PASSENGERS WITH USE OF THE MAIN FRONT PASSENGER SEAT. I HAVE ASKED FOR A LOANER VEHICLE, COMPENSATION TO OBTAIN A RENTAL, OR AN INTERIM REPAIR UNTIL THE PARTS ARE LOCATED. I WAS TOLD THAT NONE OF THOSE OPTIONS ARE AVAILABLE AND THAT I SHOULD AVOID USING THE SEAT. ADDITIONALLY, THE INFORMATION PROVIDED IN THE RECALL NOTICE IS CONTRADICTORY TO THE RECALL INFORMATION ON THE FORD WEBSITE. THE WEBSITE STATES THAT PER TECHNICAL INFORMATION, THE VEHICLE IS SAFE TO DRIVE UNTIL REPAIR. THE RECALL LETTER SATES OTHERWISE IN THAT THE AIRBAG MAY CAUSE HARM OR DEATH IF ACTIVATED BY A PASSENGER IN THE VEHICLE. THIS PLACES AN UNDUE BURDEN ON THE CONSUMER TO ASSUME THE INCREASED INHERENT RISK AND LIABILITY IF IN A POSITION TO NEED FULL CAPABILITY OF VEHICLE, IE. 5 PASSENGERS TO TRANSPORT IN THE 5 PASSENGER ENABLED 2010 FORD EDGE. I HAVE SPOKEN TO THE FORD RECALL DEPARTMENT AND CUSTOMER RELATIONSHIP DEPARTMENT TO NO AVAIL. I HAVE BEEN TOLD THAT MY ONLY REMAINING COURSE OF ACTION IS TO WRITE TO THE FORD EXECUTIVES AT THE GENERIC CUSTOMER SERVICE ADDRESS. THIS WILL NOT SUFFICE.

12/27/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TAKATA RECALL. I RECEIVED A RECALL IN THE MAIL IN JUNE 2016 AND TOOK MY CAR TO SOUTHWEST FORD TO REPAIR. THEY SAID THAT THEY DID NOT HAVE THE PARTS AND WOULD CONTACT ME WHEN THEY CAME IN, NEVER HEARD FROM THEM. I CALLED BACK IN EARLY 2017 AND THEY SAID TAKATA WAS UNDER BANKRUPTCY AND DON'T KNOW IF THEY WILL GET ANY PARTS. MY CAR IS STILL NOT REPAIRED AND COULD BE A DANGER TO ME OR MY KIDS. I RECEIVED A LETTER FROM FORD JULY 2016.

12/27/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TAKATA RECALL

12/27/2017
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TAKATA RECALL - IT IS NOT SAFE TO DRIVE WITH MY FAMILY IN MY CAR WITH A DEFECTIVE AIRBAG. THEREFORE, THE VEHICLE I PURCHASED IS NOT FUNCTIONAL AS ADVERTISED. FORD REFUSES TO OFFER A LOANER VEHICLE. AND NOW, I HAVE BEEN INFORMED THAT THE DELAY IN A REPLACEMENT AIR BAG WILL CONTINUE INTO THE SPRING OF 2018. THIS IS NOT OK. OTHER MANUFACTURERS ARE OFFERING LOANER VEHICLES. FORD SHOULD AS WELL. NOT ACCEPTABLE!!

12/26/2017
Components: SERVICE BRAKES
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 62,500. *TT

12/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CHINO HILLS FORD AT (909) 203-5700 (4480 CHINO HILLS PKWY, CHINO, CA 91710) WHERE IT WAS CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN THE SPRING OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/25/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TAKATA RECALL. PLEASE ADVISE THE TIME LIMIT FOR FORD TO REPLACE THESE AIRBAGS. NOTIFIED JULY 2016, HAVE CALLED NUMEROUS TIMES, JUST ADVISED THEY STILL DO NOT HAVE A SOLUTION EXCEPT TO NOT CARRY PASSENGERS IN FRONT SEAT. WONDER WHY DODGE IS REPLACING THEM DAILY, BUT FORD STILL DOESN'T EVEN HAVE A SOLUTION.

12/21/2017
Components: AIR BAGS
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HUNTINGTON BEACH FORD, 18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE WAS OPENED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/20/2017
Components: AIR BAGS
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

TAKATA RECALL. I RECEIVED A NOTICE REGARDING A RECALL ON THE AIRBAG INFLATORS IN MY FORD EDGE. I CONFIRMED THAT MY VEHICLE IS INCLUDED IN THE RECALL AND CONTACTED AUTONATION FORD IN SANFORD, FL AND WAS TOLD I HAVE TO WAIT FOR ANOTHER LETTER FROM FORD IN ORDER TO GET AIR BAG REPLACED.

12/19/2017
Components: SERVICE BRAKES
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

ON 12/11/17 MY BRAKES WERE MAKING A AIR SOUND WHEN I TOUCHED PEDDLE. AT 47,000 MILES I ASSUMED IT WAS TIME TO REPLACE. ON 12/15 I HAD BRAKES REPLACED, BUT WHEN I GOT THE CAR BACK IT STILL HAD THE AIR SOUND. THE BRAKES WORK BUT SOMETIMES THE PEDDLE GOES ALL THE WAY DOWN AND CATCHES AT LAST MINUTE. NOW I'M TOLD FORD EDGE HAS A PROBLEM WITH BRAKE BOOSTERS AND MAIN CYLINDER. THERE HASN'T BEEN A RECALL YET, BUT I AM SURE PEOPLE DON'T NOTIFY ANYONE ABOUT THIS PROBLEM. THE GARAGE JUST SENT ME ON MY WAY KNOWING THE PROBLEM AND ALSO KNOWING THE BRAKES COULD FAIL! I WILL BE TAKING MY VEHICLE TO AN AUTHORIZED FORD DEALER TO SEE WHAT THEY CAN DO. THIS IS JUST TO INFORM YOU OF THE SERIOUS PROBLEM WHICH COULD CAUSE ACCIDENTS OR EVEN DEATHS.

12/16/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TAKATA RECALL

12/13/2017
Components: AIR BAGS
Incident Date: 06/08/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (AL PACKER FORD, WEST PALM BEACH, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.

12/13/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1AB******
Summary

TAKATA RECALL I'VE CONTACTED THE FORD DEALER AND HAVE BEEN WAITING OVER A YEAR WITH NO FEEDBACK ON A POSSIBLE REPAIR DATE.

12/12/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED THE NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER 16V384000 (AIR BAGS). THE DEALER (METTER FORD, 125 CREEK 28, METTER, GA 30439) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

12/12/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TAKATA RECALL--I RECEIVED A LETTER FROM FORD ,DATED JULY 2016 ADVISING THERE WAS A RECALL ON THE AIRBAG IN MY 2010 EDGE. HAVEN'T HEARD FROM FORD YET. I HAVE CALLED SEVERAL TIMES TO MY DEALER AND THE SAY THEY HAVEN'T HEARD ANYTHING. ADVISED TO CALL FORD CUSTOMER SERVICE. I WAS ADVISED THEY DIDN'T KNOW WHEN I WOULD GET AN AIR BAG . THERE WERE SEVERAL MILLION VEHICLES WITH THIS SAME RECALL AND TAKATA HADN'T STARTED MAKING THEM. ON 10/25/2017 I RECEIVED A NOTICE WHERE TAKATA WAS GOING TO FILE BANKRUPTCY IN JAPAN TO AFFECT ONLY DEBTORS IN U.S. AND MEXICO. THERE WAS GOING TO BE A CLASS ACTION SUIT FILED IN U.S. FEDERAL COURT AND I NEEDED TO REGISTER MY COMPLAINT OR I WOULD BE LEFT OUT OF EVERYTHING. FORD NEEDS TO BE MADE TO FIX THESE VEHICLES OR BUY THEM BAC AT A FAIR PRICE WHEN SOLD DEFECTIVE.

12/11/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOORE-STEWART FORD AT (334) 875-2330 (1406 E HIGHLAND AVE, SELMA, AL 36703) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

12/08/2017
Components: AIR BAGS
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TAKATA RECALL. I HAVE BEEN WAITING WAY TOO LONG FOR THIS RECALL TO BE FIXED. IT HAS MADE ME ANXIOUS WHILE DRIVING NOT KNOWING IF MY AIR BAG IS GOING TO HURT OR KILL ME OR MY PASSENGER.

12/07/2017
Components: SERVICE BRAKES
Incident Date: 09/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL AT 35 MPH AND APPROACHING A STOP SIGN, THE BRAKES VIBRATED AND HESITATED TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE BRAKES WERE REPLACED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER DUE TO THE BRAKE BOOSTER FAILING. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER AND NO FURTHER INFORMATION WAS AVAILABLE. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 121,658. *TT CONSUMER STATED SHE WAS ABOUT TO STOP AT THE STOP SIGN BUT ENDED UP DRIVING PAST IT. UPDATED 11/20/18 *JB

12/06/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

"TAKATA RECALL" I RECEIVED A LETTER FROM FORD MOTOR COMPANY IN JUL 2016 REGARDING THETAKATA AIR IN MY VEHICLE WAS DEFECTIVE. SINCE THAT DATE, I HAVE TRIED MANY TIMES TO FIND OUT WHEN THE REPLACEMENT AIR BAGS WILL BE AVAILABLE AT MY FORD DEALER. IT IS NOW DEC 2017 & FORD DEALER KEEPS TELLING ME THEY HAVE NOT RECEIVED REPLACEMENT AIR BAGS. WHEN WILL THIS BE RESOLVED? MEANTIME I AM RIDING IN AN UNSAFE VEHICLE.

12/05/2017
Components: SERVICE BRAKES
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

BRAKE VACUUM BOOSTER. I WAS TOLD BY MY MECHANIC THAT MY BRAKE VACUUM BOOSTER IS GOING BAD. I CALLED FORD AND IT IS NOT COVERED UNDER THE CURRENT RECALL. MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT ON MARCH 26, 2010, A LITTLE OVER A MONTH BEFORE THE RECALL DATE PERIMETERS OF MAY 3, 2010 THROUGH MARCH 28, 2013. WHEN APPLYING THE BRAKES, THERE IS A WHISTLING NOISE UNDER THE DASHBOARD, THE BRAKES GET ROCK HARD AND THEN SINK TO THE FLOOR.

12/02/2017
Components: SERVICE BRAKES
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

BRAKE PEDAL AT TIMES FEELS SPONGY AND GOES TO THE FLOOR, OTHER TIMES IT IS AS HARD AS A BRICK AND VERY DIFFICULT TO STOP. HISSING SOUND IS PRESENT AND NOTICEABLE. UNBELIEVABLY DANGEROUS AND I CAN'T BELIEVE THIS ISN'T A SAFETY RECALL. I HAVE COME CLOSE TO REAR ENDING PEOPLE DUE TO THIS FLAW. 1ST NOTICED THIS WHILE DRIVING AND COMING TO A STOP. HAD TO REALLY PRESS HARD TO STOP AND IT WAS UNEXPECTED AND ALMOST CAUSED ME TO REAR END THE CAR IN FRONT OF ME.

11/28/2017
Components: SERVICE BRAKES
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

BRAKE PEDAL IS HARD TO DEPRESS WHEN WHEN COMING TO A STOP

11/27/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/27/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HEMBORG FORD, 1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/24/2017
Components: AIR BAGS
Incident Date: 11/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

TAKATA RECALL: NO FIX AVAILABLE. TK HOLDINGS INC. NOTICE RECEIVED IN MAIL.

11/21/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

TAKATA RECALL : I RECEIVED A NOTICE IN THE MAIL THAT I HAVE ONE OF THE TAKATA AIRBAGS TO BE REPLACED. I CONTACTED MY DEALER AND THERE IS CURRENTLY NO REMEDY AND/OR NO PARTS FOR THIS FOR A LONG TIME. I KEEP CALLING BACK. IS THERE ANY WAY TO GET THE PARTS TO REPLACE THE AIRBAG?

11/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TAKATA RECALL SINCE THE RECALL, FORD HAS MADE NO EFFORT TO CORRECT. EVERYTIME I CALL I'M TOLD THEY DO NOT HAVE THE PARTS TO FIX.

11/20/2017
Components: AIR BAGS
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER , THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD LOCATED IN HARTFORD, KENTUCY WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARD OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/17/2017
Components: AIR BAGS
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TAKATA RECALL PARTS NOT AVAILABLE FOR 2010 FORD EDGE 1.5 YEARS AFTER RECALL WAS COMMUNICATED.

11/17/2017
Components: AIR BAGS
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE EL CAJON FORD DEALER LOCATED AT 1595 E MAIN ST, EL CAJON, CA 92021 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

11/17/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

TAKATA RECALL FORD DEALER CLAIMS THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE AT THIS TIME FOR MY VEHICLE???JUST TRYING TO GET IT REPLACED BEFORE A DISASTER HAPPENS!

11/16/2017
Components: AIR BAGS
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

TAKATA RECALL.. IT'S BEEN OVER A YEAR I HAVE BEEN TRYING TO GET THE PASSENGER FRONTAL AIRBAG REPLACED. I DRIVE SOMEONE EVERY WEEK ON THE PASSENGER SIDE. THIS IS NOT SAFE.

11/16/2017
Components: AIR BAGS
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

DEBTORS RE: TK HOLDINGS INC., ET AL., CHAPTER 11 CASE NO. 17-11375 (BLS) I HAVE BEEN RECEIVING STATEMENTS VIA MAIL ON HOW THERE IS A RECALL ON MY AIR BAG (PASSENGER SIDE) SO I CALLED A LOCAL FORD DEALERSHIP TO REPLACE. THEY HOWEVER, SAID THE PART WAS ON BACK ORDER AND THAT THEY WOULD CONTACT ME ONCE THEY RECEIVED THEM. IT'S NOW BEEN ANOTHER 5-6 MONTHS AND I RECEIVED ANOTHER FORM ON THE RECALL. I USED THE WEBSITE ON THE FORM WWW.AIRBAGRECALL.COM AND IT HAD ME ENTER VIN # AND THEN A BUNCH OF LOCAL FORD DEALERS SHOWED UP, INCLUDING THE ONE I ALREADY CONTACTED. I CALLED AGAIN AND THE LADY APOLOGIZED AND SAID IT IS IN A BIG BANCRUPCY DISPUTE AND ONCE THEY RECEIVE THEM THEN THEY CAN FIX THEM ALL. ??? IF THIS IS SO DEADLY WHY IS IT TAKING THIS LONG????

11/16/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FLAMMER FORD (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) WHO STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/15/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAXAHACHIE FORD (1780 US-287 BYP, WAXHACHI, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/15/2017
Components: AIR BAGS
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL - I HAVE BEEN TRYING FOR TWO YEARS TO HAVE THE AIRBAG REPLACED. EVERY TIME I CALL A FORD DEALERSHIP I AM TOLD THAT THEY DO NOT HAVE THE PARTS AND THAT THEY CANNOT HELP ME. THEY REFER ME TO FORD. I WANT THE AIRBAG FIXED BEFORE I AM IN AN ACCIDENT AND MY PASSENGER DIES AS A RESULT OF THE DEFECTIVE AIRBAG.

11/14/2017
Components: AIR BAGS
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

TAKATA RECALL AIRBAG LIGHT ON DRIVER SIDE AIRBAG CIRCUIT FAULT . NEEDS DRIVERS SIDE CLOCK SPRING ASSEMBLY, PARTS AND LABOR AT FORD DEALER, WILL CHARGE $495.00 THIS AIRBAG HAS NEVER BEEN ABUSED OR USED. I HAVE DECLINED THE FIX AT THIS TIME . RECENTLY THOUGH, A POSTCARD CAME IN FROM TK HOLDINGS INC REGARDING A RECALL.

11/14/2017
Components: SUSPENSION,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: EPP456******
Summary

I BUY MY FORD EDGE LAST YEAR IN 2016 AT 3205 NORTH HIGHWAY 61 IN MUSCATINE, IA, I RECENTLY GOT A IMPORTANT LEGAL NOTICE THAT'S WHY I'M DOING THIS INSPECTION.

11/13/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERRY MAZDA IN SANTA BARBARA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/10/2017
Components: AIR BAGS
Incident Date: 10/17/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

WAS INVOLVED IN ACCIDENT AND HIT ON PASSENGER SIDE BACK DOOR FORWARD AND WINDOW AND DRIVES SIDE BACK PANEL AND WINDOW. FRONT END OF CAR. THE ONLY AIR BAG THAT WENT OFF WAS THE STEERING WHEEL. NO OTHER AIR BAG DID AND SHOULD OF DRIVER'S SEAT AND PASSENGER DASH. WHY DDIDNT THE OTHERS DEPLOY AND WOULD OF SAVED ME FROM GETTING INJURED

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT CALLED ALL STAR FORD KILGORE (1615 US HIGHWAY 259 N, KILGORE, TX 75662; 903-984-2006) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TAKATA AIRBAG RECALL SPOKE TO 2 LOCAL FORD DEALERS AND THEY BOTH SAID THAT THEY DO NOT HAVE THE PARTS TO FIX THIS AIRBAG REPLACEMENT. THE DEALER SAID I WILL RECEIVE A LETTER FROM FORD WHEN THEY HAVE THE PARTS AND ARE ABLE TO FIX THIS RECALL

11/07/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

TAKATA RECALL #16S26. REPLACEMENT HAS NOT BEEN DONE IN A TIMELY MANNER. DEALER SAID NO PARTS AVAILABLE AND NO ESTIMATE WHEN PARTS WILL BE AVAILABLE. HOW CONCERNED SHOULD WE BE FOR OUR SAFETY?

11/07/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

SINCE JULY 2016, I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED BASED ON THE FORD RECALL 16S26/NHTSA RECALL 16V-384, AT THE FORD DEALER AT 2816 NW PINE AVE, OCALA, FL 34432. I HAVE MADE NUMEROUS PHONE CALLS TO HAVE THIS DONE AND NOT ONCE HAVE THEY BEEN ABLE TO HELP ME. WHILE OTHER DEALERSHIPS HAVE REPLACED THE AIRBAG IN THEIR CARS. I NEED TO GET THIS DONE BEFORE AN ACCIDENT HAPPENS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TAKATA RECALL, RECEIVED NOTICE FROM TAKATA AS THE OWNER OF A VEHICLE WITH ONE OR MORE TAMARA MANUFACTURED AIRBAG INFLATORS CONTAINING PHASE STABILIZED AMMONIUM NITRATEPROPELENT. I WAS ADVISED TO CONTACT MY DEALERSHIP IMMEDIATELY TO SCHEDULE A FREE REPAIR. TODAY NOVEMBER 7 2017 I CONTACTED TOMMIE VAUGHN FORD IN HOUSTON TEXAS AND WAS TOLD, THEY DO NOT HAVE THE PARTS TO FIX IT AND DO NOT KNOW WHEN THEY WILL GET THE PARTS.

11/07/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

"TAKATA RECALL" I RECEIVED A NOTICE OF THE PASSENGER SIDE AIR BAG BEING DEFECTIVE AND IN NEED OF REPLACEMENT. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE LAST TWO YEARS TO ASK FOR IT TO BE REPLACED. I HAVE BEEN TOLD EACH TIME I CALL THAT THERE ARE NO AIR BAGS AVAILABLE FOR REPLACEMENT. SO I STILL HAVE A RECALLED AIR BAG IN PLACE IN MY VEHICLE. I AM CONCERNED THAT DUE TO THE TAKATA BANKRUPTCY THAT I WILL BE LEFT WITH NO REPLACEMENT OF THE AIR BAG AND HAVE AN UNSAFE VEHICLE. I JUST WANT THE AIR BAG REPLACED.

11/06/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN KENNEDY FORD- JENKINTOWN (1650 THE FAIRWAY, JENKINTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TAKATA RECALL. I HAVE ATTEMPTED TO TRADE THE VEHICLE IN AT MULTIPLE DEALERSHIPS AND I CANNOT GET THE ACTUAL TRADE IN VALUE DUE TO THIS RECALL. I HAVE CONTACTED NUMEROUS FORD DEALERSHIPS AND THEY CANNOT HELP ME. THIS IS A SAFETY AND MONETARY ISSUE AND I NEED SOME RESOLUTION OTHER THAN "WE DON'T HAVE ANY INFORMANT", WHICH ID'S WHAT ALL THE DEALERS ARE TELLING ME.

11/06/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD GULF FREEWAY AT (713) 489-2089 (12227 GULF FWY, HOUSTON, TX 77034) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (ROCKWALL FORD, 990 E INTERSTATE 30, ROCKWALL, TX 75087 (972) 290-2200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/7/18*JB

11/06/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TAKATA RECALL. THERE HAS BEEN A RECALL FOR OVER A YEAR NOW AND IT HAS STILL NOT BEEN RESOLVED. PASSENGER SIDE AIRBAG RECALL FROM JUNE 2016. I AM FILING A COMPLAINT BECAUSE THIS IS UNACCEPTABLE.

11/06/2017
Components: AIR BAGS
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC6AB******
Summary

WE RECEIVED THE RECALL LETTER ON JULY 2016 FROM FORD UNTIL NOW THEY HAVE NOT REPLACED IT

11/05/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TAKATA INFLATORS: I RECEIVED A RECALL NOTICE IN JULY 2016. IT BASICALLY SAID, "DON'T CALL US - WE'LL CALL YOU!" THIS SUMMER, I E-MAILED AND LEFT PHONE MESAGES AT MY DEALER, HARROLD FORD. I NEVER RECEIVED A RESPONSE. THIS WEEK, I RECEIVED A LEGAL NOTICE IN THE MAIL RE: TK HOLDINGS INC., ET AL CHAPTER 11 CASE. I HAVE BEEN DRIVING AROUND IN A VEHICLE THAT COULD KILL MY PASSENGER WITH NO REPAIR, COMPENSATION, OR EVEN AN APOLOGY FROM FORD. HOW CAN I MAKE SURE THAT MY CAR IS REPAIRED AND SAFE TO DRIVE?

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

I HAVE RECEIVED A RECALL LETTER FROM FORD SINCE LAST YEAR JULY 2016 ABOUT THE PASSENGER AIRBAG DEFECT. IT HAS BEEN A YEAR ALREADY AND THEY STILL HAVE NOT TAKEN ANY ACTIONS TO HAVE THIS PROBLEM SOLVED. I'M STILL DRIVING MY CAR AND EXPOSING MY PASSENGER TO A SERIOUS INJURY. I CALLED TODAY (NOVEMBER 4, 2017) AND THEY STILL HAVE DO NOT HAVE THE RIGHT EQUIPMENT TO FIX MY CAR AIRBAG.

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING DEFECTIVE TAKATA AIRBAGS BUT I HAVE NOT RECEIVED A RECALL NOTICE YET FOR MY FORD EDGE AIRBAGS REPLACEMENT.

11/02/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONG-LEWIS FORD (2800 WOODWARD AVE, MUSCLE SHOALS, AL, 35661) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB

10/31/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TAKATA RECALL. RECEIVED RECALL NOTICE JULY 2016. AS OF 10/31/17 FORD DEALER DOES NOT HAVE REPLACEMENT AIR BAG AND CANNOT TELL ME WHEN A REPLACEMENT WILL BE AVAILABLE.

10/30/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TAKATA RECALL; NO PARTS AVAILABLE TO FIX THE ISSUE, EVEN THOUGH IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE

10/30/2017
Components: AIR BAGS
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TAKATA RECALL-STILL NO REMEDY IN PLACE SINCE JUNE 2016 RECALL??

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TAKATA RECALL HAS NOT BEEN REMEDIED BY FORD MOTOR COMPANY NOR HAVE I EVEN BEEN CONTACTED BY FORD TO INFORM ME OF THE RECALL.

10/28/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

BRAKE BOOSTER HAS FAILED, AND NOW ENGINE WON'T IDLE PROPERLY AND STALLS DUE TO VACUUM LEAK FROM THE BAD BRAKE BOOSTER. I HAD REPORTED SYMPTOMS (HISSING, OCCASIONAL HARD PEDAL, ETC.) DURING SERVICE VISITS WHILE MY "BUMPER TO BUMPER" WARRANTY WAS STILL IN EFFECT, BUT WAS TOLD IT WAS "NOISE FROM THE NEW BRAKE PADS" AND IT JUST NEEDED THE BRAKE FLUID TOPPED OFF. SYMPTOMS PERSISTED, BUT THEN SERVICE BULLETIN 13N02 WAS ANNOUNCED, AND BECAUSE MY CAR WAS MANUFACTURED 2 MONTHS BEFORE THE DATES COVERED IN THE SERVICE BULLETIN THE DEALERSHIP HAS STILL REFUSED TO COVER THE COSTS. SO I NOW HAVE A 2010 EDGE THAT IS NOT ONLY HARD TO STOP, BUT ALSO NOW STALLS OUT WHEN IT DOES STOP!

10/27/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

HAVE BEEN RECEIVING NOTICES THAT AIRBAG NEEDS REPLACING AND DEALER KEEPS SAYING THAT IT IS NOT AVAILABLE. WANT TO ASSURE SAFETY FOR US AND PASSENGERS AND WANT THE REPLACEMENT. THIS HAS BEEN GOING ON FOR A COUPLE OF YEARS NOW. WANT IMMEDIATE REPLACEMENT.

10/26/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

I CALLED FORD AND THEY SAID THEY WERE UNABLE TO COMPLETE MY REQUEST BECAUSE THE PARTS WERE NOT AVAILABLE

10/26/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TAKATA RECALL, FORD MOTOR COMPANY SAFETY RECALL NOTICE 16S26 /NHTSA RECALL 16V-384 WAS ISSUED BY LETTER DATED JULY 2016 AND HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY. ON 10/25/17 RECEIVED NOTICE FROM TAKATA HOLDINGS INC. WHERE THEY HAD FILED CHAPTER 11 BANKRUPTCY CASES IN THE US.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RANDALL REED'S PLANET FORD 59 (19000 EASTEX FWY, HUMBLE, TX 77338; 281-319-9600) WHO INFORMED THE CONTACT THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

HAVE CONTACTED MULTIPLE FORD DEALERS REQUESTING REPLACEMENT BUT WAS TOLD IT IS UNDER " ADVANCED INVESTIGATION" AND THEY ARE UNABLE TO REPLACE IT AS THEY DO NOT HAVE AIR BAGS. HAVE REQUESTED THIS REPLACEMENT ON 3 OCCASIONS, SINCE RECALL WAS ISSUED. THIS IS A SAFETY HAZARD AND I'M UNCERTAIN WHAT TO DO.

10/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A TK SETTLEMENT LETTER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL DEALER HAS NOTIFIED US OF THIS RECALL AND IS AWAITING PARTS FOR REPLACEMENT. WE HAVE BEEN CHECKING WITH THE DEALER FOR REPLACEMENT PART DELIVERY FOR OVER A YEARS NOW AND EACH TIME WE INQUIRE ON THE STATUS WE ARE TOLD THAT THEY HAVE NOT RECEIVED ANY SHIPMENTS. IN ADDITION, WE HAVE BEEN PLACED ON A LIST BUT NO NOTIFICATION AS EVER BEEN RECEIVED.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

"TAKATA RECALL" - I RECEIVED THE LEGAL NOTICE FOR THE TAKATA AIRBAG INFLATORS CHAPTER 11 BANKRUPTCY REQUESTING ME, AS THE OWNER OF AN AFFECTED VEHICLE, TO REGISTER MY CAR AND CALL A LOCAL DEALERSHIP TO REPLACE THE RECALLED PART. THE ISSUE IS, THE DEALERSHIPS HERE IN SHREVEPORT/BOSSIER CITY LOUISIANA DO NOT HAVE THE PARTS AND HAVE BEEN WAITING FOR THE REPLACEMENT PARTS FOR MORE THAN A YEAR AND A HALF!!! THAT IS COMPLETELY UNACCEPTABLE. THESE AIRBAGS WERE RECALLED ON BOTH MY HUSBANDS TRUCK AND MY SUV. THE DEALERSHIP COULD NOT GIVE ME AN ESTIMATED TIME FRAME FOR ARRIVAL OF THE REPLACEMENT PARTS. WHAT ARE WE SUPPOSED TO DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

RECEIVED THE RECALL NOTICE REGARDING THE AIRBAG. CONTACTED OUR LOCAL FORD DEALERSHIP AND THEY ADVISED THAT THEY ARE UNABLE TO COMPLETE THIS WORK DUE TO NOT HAVING THE PARTS TO DO THIS.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TAKATA RECALL FORD STILL PUTTING OFF REPAIR OR REPLACEMENT OF PASSENGER AIRBAG FROM RECALL 16V 384; SAME ANSWER GIVEN FROM LAST YEAR 'THEY ARE STILL WORKING WITH VENDOR'. WE HAVE CALLED EVERY COUPLE OF MONTHS, LAST CALL WAS TODAY

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TAKATA RECALL -- CALLED FORD OF CLERMONT (CLERMONT, FL) FOR AIRBAG REPLACEMENT. WAS ADVISED THAT AIRBAGS WERE NOT READY FOR FORD YET. WAS INFORMED IT WAS A PRELIMINARY NOTICE AND FORD WOULD CONTACT US WHEN THE PARTS ARE READY.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TAKATA AIRBAGS DEALERSHIP SAYS I DON'T HAVE A RECALL ON MY AIRBAG BECAUSE IT'S TIED UP IN COURT. FORD DEALERSHIP IN FRISCO, TEXAS

10/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

NO ACCIDENT INVOLVED. I RECEIVED A "AIRBAG RECALL LETTER" FROM FORD JULY, 2016 AND CALLED GENE MESSER, LUBBOCK, TX. THE RESPONDENT SAID THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT PARTS. THE PHONE CALL HAS NEVER COME. SO WHAT AM I TO DO? A SALESMAN AT THE DEALERSHIP RECENTLY TOLD MY BROTHER THAT THEY HAVE USED CARS THEY CANNOT SELL BECAUSE TAKATA IS BANKRUPT AND REPLACEMENT PARTS ARE NOT AVAILABLE. SO IF THE DEALERSHIP CAN'T GET THEM, WHAT AM I TO DO, EXCEPT DRIVE SAFELY.

10/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL LETTER, DATED JULY 2016, FORD UNWILLING TO REPAIR/REPLACE

10/23/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC3AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN FORD DEALER IN AUSTIN, TEXAS WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

10/22/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA AIRBAG RECALL. STILL CAN'T GET ANYTHING DONE THROUGH FORD!

10/21/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

TAKATA RECALL I RECEIVED THIS AIRBAG RECALL 06/2016 & CALLED AUTO NATION IN ST PETERSBURG FL TO HAVE THIS RESOLVED QUICKLY. I WAS PUT ON A LIST & TOLD TO WAIT FOR A CALL. I'VE MADE SEVERAL FOLLOW UP CALLS ONLY TO BE TOLD THEY DON'T KNOW WHEN I WILL BE CALLED. LAST CALL I WAS TOLD THEY AREN'T SURE IT WILL BE RESOLVED. AS AN ELDERLY FEMALE I AM VERY CONCERNED WHAT WILL HAPPEN IF I AM INVOLVED IN AN ACCIDENT. PLEASE LET ME KNOW ASAP,

10/20/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TAKATA RECALL I CALLED LOCAL FORD DEALERSHIP (MULLINAX ON NORTHLAKE BLVD.) AND WAS TOLD THAT TAKATA HAS NOT RELEASED THE REPLACEMENT PART FOR THIS RECALL. THEY DON'T EVEN HAVE A RELEASE DATE! SO NOW I'M DRIVING AROUND WITH A FAULTY AIRBAG!!

10/20/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PINES FORD LINCOLN, 8655 PINES BLVD, PEMBROKE PINES, FL 33024 (954) 443-7000 AND SAWGRASS FORD, 14501 W SUNRISE BLVD, SUNRISE, FL 33323(954) 851-9000) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/20/2017
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, PHONE NUMBER: (813) 246-3678), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THEY COULD NOT GET THE PART FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2017
Components: AIR BAGS
Incident Date: 05/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AC******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARADISE FORD (1360 W KING ST , COACOA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM O'NEAL FORD AT (812) 246-4441 (516 S INDIANA AVE, SELLERSBURG, IN 47172) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CARRIAGE FORD INC AT (812) 284-4444 (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

10/16/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 7/27/18*JB

10/13/2017
Components: AIR BAGS
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HELFMAN FORD IN STAFORD, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/10/2017
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RUSS MILNE FORD, 2477 HALL RD, MACOMB, MI 48042) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

10/04/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/28/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL FORD DEALERSHIP TO DETERMINE HOW AND WHY FIRE STARTED. SO FAR NO RESPONSE OR IDEA FROM THEM. THEY SHOW ONE RECALL ON CORROSION OF FUEL TANK, BUT SAY IT DID NOT CONTRIBUTE TO THE FIRE.

09/27/2017
Components: SERVICE BRAKES
Incident Date: 09/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC8AB******
Summary

WHILE DRIVING ON THE FLORIDA TURNPIKE, WHEN I APPLIED THE BRAKES TO SLOW THE VEHICLE THE PEDAL WAS HARD, AND I HAD TO PUSH THE BRAKE VERY HARD TO SLOW THE VEHICLE, PINES FORD INFORM ME IT WAS THE BOOSTER AND THAT FORD HAD EXTENDED COVERAGE ON THAT PROBLEM ON 2010 EDGE BUT FOR SOME REASON ONLY KNOWN TO FORD OUR VEHICLE WAS NOT INCLUDED, AFTER RESEARCHING I LEARNED THIS IS A COMMON PROBLEM WITH THIS MODEL, MY QUESTION IS WHY IS THERE NOT A RECALL. LIKE ALWAYS OUR GOVERNMENT NEEDS A BODY COUNT BEFORE THEY ACT IN THE INTEREST OF THE CITIZENS OF AMERICA.

09/22/2017
Components: ENGINE
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALDORF FORD IN WALDORF, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A FAULTY WATER PUMP, WHICH CAUSED THE ENGINE OIL TO BECOME CONTAMINATED WITH ANTIFREEZE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000.

09/20/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE AIRBAG SAFETY RECALL. *LD UPDATED 09/20/2017*JS

09/02/2017
Components: AIR BAGS
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TAMARA RECALL. I HAVE MADE ATTEMPTS TO GET A RENTAL UNTIL A FIX IS AVAILABLE. I AM CONCERNED FOR MY SAFETY OF MY 6 YEAR OLD SON. I AM WAITING FOR S FIX, BUT AM DRIVING AN UNSAFE VEHICLE DUE TO THE AIR BAG. I WOULD LIKE TO HAVE A RENTAL COVERED UNTIL THE PART IS FIXED. I ALSO HAVE A FOSTER CHILD WHO MAY BE AT RISK OF BEING REMOVED FROM OUR HOME.

08/28/2017
Components: SERVICE BRAKES
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

I LEFT THE GYM I WAS ON A CITY STREET AND WHEN I PRESSING ON THE BRAKE, MY VEHICLE WAS STILL MOVING. BRAKE PEDAL WAS REALLY HARD TO PRESSED DOWN. I PUT A LOT OF FORCE ON THE PEDAL JUST TO SLOW DOWN BEFORE I HIT THE VEHICLE IN FRONT OF ME. I PUT IN MY VIN NUMBER TO TO SEE IF MY FORD EDGE WAS ON THE RECALL LIST FOR THIS INCIDENT BUT NOTHING SHOWED UP. EXCEPT FOR COMPLAINTS FROM OTHER FORD EDGE DRIVERS SAYING IT DID NOT GET FIX BECAUSE OF THE VIN NUMBER. I JUST WONDERING WHY IT IS NOT. I'M A VETERAN WHO HAS PTSD FROM A CAR CRASH AND JUST WANT THE COMPANY TO HONOR WHAT THEY SAY. THANKS

08/22/2017
Components: ENGINE
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCOAB******
Summary

WITH NO WARNING THE WATER PUMP STOP WORKING AND FLOODED INTO THE ENGINE AND DESTROYED THE ENGINE. THE FORD DEALERSHIP TOLD ME THAT THE ENGINE WOULD HAVE TO BE PLACED AT AN ESTIMATED COST OF $9K.

08/22/2017
Components: SERVICE BRAKES
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

MY POWER BOOSTER FOR BRAKES FAILED. THERE WAS A BULLETIN FOR MY MAKE AND MODEL HOWEVER FORD CLAIMED THAT BECAUSE IT WAS MADE AT ANOTHER PLANT IT DID NOT FIT THE CRITERIA. IT HAD THE SAME ISSUES AS THE VEHICLES MADE IN THE OTHER PLANT, I FAIL TO UNDERSTAND HOW THEY CAN COVER IT FROM ONE LOCATION AND NOT ANOTHER. THE CAR ONLY HAS 107K MILES AND IS 7 YEARS OLD. THEIR BULLETIN COVERED 150K MILES OR 10 YEARS MAKING ME BELIEVE SINCE WE CAME UNDER ALL OF THAT IT IS A DEFECT ISSUE.

08/21/2017
Components: SERVICE BRAKES
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKES MADE A HISSING NOISE WHEN THE ISSUE BEGAN. ON ONE OCCASION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS INTERMITTENT AND GRADUALLY WORSENED. GERALD JONES FORD IN AUGUSTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE EXTENDED WARRANTY BRAKE BOOSTER BULLETIN NUMBER: 13N02 FOR 2010-2013 FORD EDGE AND LINCOLN MKX VEHICLES. THE DEALER DID NOT DETERMINE THE CAUSE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

08/18/2017
Components: SERVICE BRAKES
Incident Date: 07/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT CALLED TOWN & COUNTRY FORD (LOCATED AT 5041 FORD PARKWAY BESSEMER, AL 35022) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,983.

08/14/2017
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE BRAKES AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER TO REPLACE THE BRAKE BOOSTER. THE DEALER (RAY PEARMAN LINCOLN, 2501 BOB WALLACE AVE SW, HUNTSVILLE, AL 35805, (256) 536-7451) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A SERVICE CAMPAIGN AND REFUSED TO PROVIDE A SOLUTION OTHER THAN THE PART BEING REPLACED. THE CONTACT WAS UNCERTAIN THAT IF THE PART WAS REPLACED THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION AND WAS CONTACTED TO DETERMINE WHEN THE AIR BAG RECALL REPAIR WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/14/2017
Components: AIR BAGS
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3K8A06******
Summary

TAKATA RECALL I HAVE A FAMILY WITH KIDS AND I AM BEING WAITING FOR THE REPAIR FOR MORE THAN A YEAR, I NEED A SOLUTION TO THIS PROBLEM I FEEL VERY UNSAFE DRIVING THIS VEHICLE, CAN YOU CHANGE MY VEHICLE? IS FORD RESPONSIBILITY THIS VEHICLES ARE ON THE ROADS AND NO WORD ABOUT GETTING IT FIX. I NEED SOME HELP

08/10/2017
Components: SEATS
Incident Date: 08/08/2012
Crash: No
Fire: No
Summary

WHEN USING BRAKES THE DRIVERS SEAT WILL ROCK FORWARD. WHEN ACCELERATING THE DRIVERS SEAT WILL ROCK BACK.

08/07/2017
Components: SERVICE BRAKES
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

THE BRAKES ON THE EDGE HAD AN AUDIBLE HISSING SOUND WHEN COMPRESSED BOTH WHEN THE VEHICLE WAS IN PARK AND IN MOTION. IF THE BRAKES WERE PRESSED MULTIPLE TIMES IN SHORT ORDER (I.E. IN RUSH HOUR TRAFFIC) THE RESPONSE OF THE SYSTEM WOULD BE INCONSISTENT AS IT WAS SOMETIMES "SQUISHY" AND OTHER VERY HARD. THIS SEEMED TO AFFECT THE RESPONSIVENESS OF THE SYSTEM. UPON TAKING IT TO A MECHANIC, IT WAS REVEALED THAT THE BRAKE BOOSTER WAS FAILING AND WOULD CONTINUE TO AFFECT THE BRAKING PERFORMANCE UNTIL REPLACED. AFTER A LITTLE RESEARCH, FORD RECALL 13N02 WAS ISSUED FOR 2010 - 2013 EDGES FOR BRAKE BOOST FAILURE. FORD REJECTED MY CLAIM STATING THAT THIS VIN NUMBER WAS GOOD AND NOT PART OF THE ISSUE DESPITE THE FACT I HAD THE SAME SYMPTOMS AFFECTING THE PERFORMANCE OF THE BRAKING SYSTEM AND A PROFESSIONAL MECHANIC DIAGNOSED A FAILED BOOSTER AS DESCRIBED IN THE RECALL. THIS ISSUE SEEMS TO AFFECT MORE THAN THE VEHICLES NAMED IN THE RECALL AND IT IS A MATTER OF SAFETY WHEN YOU CANNOT TRUST THE PERFORMANCE AND RESPONSE OF A VEHICLE ESPECIALLY ON INTERSTATES WITH OTHER VEHICLES TRAVELING AT HIGH SPEED. THE ONLY FIX IS TO REPLACE THE BOOSTER WHICH WILL ALLOW THE BRAKE SYSTEM TO FUNCTION AS DESIGNED.

08/04/2017
Components: AIR BAGS
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TAKATA RECALL I WANT TO MAKE A COMPLAINT ABOUT HOW LONG IT'S TAKING TO HAVE MY CAR FIXED. WHEN WILL THE PARTS BE AVAILABLE????? WHY IS IT, THAT NO ONE HAS AN ESTIMATED DATE OF WHEN THE PARTS WILL BE IN???? THIS IS DISGUSTING! AS AN AMERICAN I AM LIVID! THIS IS A LIFE OR DEATH ISSUE. WHY ISN'T THE GOV'T GETTING INVOLVED. I AM FURIOUS.

07/30/2017
Components: AIR BAGS
Incident Date: 06/20/2017
Crash: No
Fire: No
Summary

TAKATA RECALL--FORD WILL NOT FIX AIRBAGS. WAS TOLD BY AC COLLINS FORD. THAT THEIR ARE NO PARTS.. THE RECALL WAS OVER A YEAR AGO. EVERYTIME WE GET IN THIS CAR, WE ARE TAKING OUR LIFE IN DANGER!!!! FORD NEEDS TO FIX THE AIRBAGS. AND NOT GIVE US A RUN AROUNG!! FORD HAD TAKATA PUT THE AIRBAGS IN AND THEY ARE RESPONSIBLE!!

07/27/2017
Components: ENGINE
Incident Date: 07/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

I WAS AT A STOPPED LIGHT WHEN THE ABS LIGHT CAME ON AND THE CAR LOCKED UP AND BEGAN SHAKING. I IMMEDIATELY TURNED THE IGNITION OFF AND THEN ON AGAIN. I WASN'T ABLE TO USE THE GAS OR BRAKES SO I TURNED THE CAR BACK OFF IMMEDIATELY AGAIN. AFTER HAVING THE VEHICLE TOWED TO A FORD DEALERSHIP, THEY INFORMED ME THAT THE WATER PUMP BURST AND ALL OF THE COOLANT RAN INTO THE ENGINE CAUSING IT TO FAIL. I'VE ONLY HAD THE VEHICLE FOR FIVE YEARS AND MAINTENANCE HAS ALWAYS BEEN UP TO DATE VIA FORD DEALERSHIPS. DURING THESE VARIOUS MAINTENANCE CHECKS, FORD HAS NEVER NOTIFIED ME OF ANY POSSIBLE ISSUES WITH MY VEHICLE AND NOW MY ENGINE HAS FAILED AND I'VE NEVER HAD ANY OTHER ISSUES WITH MY VEHICLE.

07/26/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/24/2017
Components: SERVICE BRAKES
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

WAS DRIVING ON A CITY STREET AND STARTED HEARING A HISSING NOISE, MADE THAT NOISE FOR A COUPLE OF DAYS. NOW IT'S LIKE MY BRAKE PEDAL LOCKS UP, IT SLOWS IT DOWN BUT I HAVE TO PUSH IT AGAIN REALLY HARD TO STOP THE CAR.. I READ SOME TROUBLE SHOOTING ON THE BRAKE SYSTEM OF THE EDGE AND FROM WHAT I READ IT'S POSSIBLY THE BOOSTER. I KNOW IT'S VERY DANGEROUS.

07/22/2017
Components: ENGINE
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

WHEN DRIVING ON THE HIGHWAY A LIGHT THAT LOOKS LIKE A WRENCH COMES ON, THE VEHICLE STARTS RUNNING ROUGH AND THEN THE ENGINE SHUTS OFF, IT'S HARD TO TURN THE STEERING WHEEL. THIS PROBLEM HAS REPEATED ITSELF 4 TIMES ONLY WHEN DRIVING ON THE HIGHWAY. AFTER TURNING OFF THE ENGINE AND REMOVING THE KEY, I CAN RE-START THE VEHICLE AND CONTINUE. ONCE IT HAPPENED AGAIN MAYBE 2 MINUTES LATER. MY MECHANIC BELIEVES IT IS THE ELECTRONIC THROTTLE BODY PART. HE ALSO TOLD ME FORD HAS HAD A RECALL ON THIS SPECIFIC PART ON EDGE'S.

07/15/2017
Components: POWER TRAIN,EQUIPMENT
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE.

07/05/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

TAKATA RECALL, NHTSA RECALL NUMBER16V384. SINCE JUNE 1, 2016, FORD HAS NOT REPLACED OUR FRONT PASSENGER SIDE AIRBAG. DUE TO THE NATURE OF THE AIR BAG PROBLEM WE ARE NOT ABLE TO USE THE FRONT PASSENGER FOR FEAR OF INJURY TO THE OCCUPANT. THIS IS BEEN GOING ON FOR OVER A YEAR, UPDATED 9/22/2017*JS

06/30/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENNESSY FORD OF CHAMBLEE, GEORGIA WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS UNAVAILABLE AND THE CONTACT WOULD BE NOTIFIED BY MAIL OF PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/28/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

TTAKATA RECALL ISSUED JUNE 2016 AND AIRBAGS STILL ARE NOT AVAILABLE. PLEASE HELP. I'VE CONTACTED FORD SEVERAL TIMES FOR OVER A YEAR. NOT SAFE TO DRIVE VEHICLE WITH FAULTY AIRBAGS!

06/28/2017
Components: AIR BAGS
Incident Date: 06/28/2017
Crash: No
Fire: No
Summary

TAKATA RECALL -- MY DEALERSHIP CONTINUES TO TELL ME THAT THEY DO NOT HAVE PARTS TO REPAIR MY VEHICLE. I LIVE YEAR ROUND IN CALIFORNIA AND HAVE BEEN TRYING TO GET IT FIXED SINCE I RECEIVED THE RECALL NOTICE. WHAT OPTIONS DO I HAVE? THANK YOU.

06/27/2017
Components: SERVICE BRAKES
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME SOFT AND THEN STIFFENED. THE VEHICLE WAS TAKEN TO MASTER BRAKE OF APACHE JUNCTION, ARIZONA WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED THE VEHICLE WAS REPAIRED PER THE CONTACT'S EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS. *JS

06/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM PACK'S FIVE STAR FORD) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 10/23/17 *BF *JS

06/26/2017
Components: AIR BAGS
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

TAKATA RECALL WITH STILL NO REMEDY AVAILABLE, IT'S BEEN YEARS! I LIVE WHERE 90% HUMIDITY IS A REGULAR DAY. NHTSA HAS TAKEN OVER MANAGEMENT OF THE RECALLS TO MAKE SURE REPLACEMENT INFLATORS GET TO HIGH-HUMIDITY AREAS ALONG THE GULF COAST FIRST. WHEN IS NHTSA GOING TO GET THIS DONE?

06/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

TAKATA RECALL - NHTSA # 16V384 - MY 2010 FORD EDGE WAS RECALLED IN JUNE 2016. AFTER OVER 1 YEAR, THERE IS STILL NO REMEDY OR REPLACEMENT FOR MY PASSENGER AIRBAG. LAST YEAR, I WAS TOLD THE PARTS COULD BE IN BY DECEMBER 2016, AND MY DEALER WOULD CONTACT ME WHEN IT WAS IN. I AM STILL TOLD THAT PARTS HAVE NOT COME IN. THIS IS NOT HANDLING THE MATTER IN A TIMELY MANNER. I DON'T FEEL SAFE DRIVING IT, LET ALONE HAVING PASSENGERS IN MY CAR.

06/22/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

I'VE BEEN CALLING FOR MONTHS & MONTHS TO HAVE THIS RECALL FIXED. I'M ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE. I NEED TO HAVE THIS FIXED!! IT'S A SAFETY ISSUE. FORD SHOULD FIND A SOLUTION FOR THIS PROBLEM OR OFFER TO REPLACE THE CAR AT NO COST TO ME. I FEAR THAT IF THIS PART IS NOT REPLACED, THAT MY FAMILY MAY BE HARMED BY THE RUPTURED INFLATOR. SEE THE RECALL NOTICE BELOW: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V384 RECALL DATE: JUNE 1, 2016 MANUFACTURER RECALL NUMBER: 16S26 SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

06/19/2017
Components: SERVICE BRAKES
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 154,455. UPDATED 08/22/17*LJ *CN

06/19/2017
Components: EXTERIOR LIGHTING
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

THE REAR TAIL LIGHT BULBS HAVE A VERY SHORT LIFE SPAN, EVERY TIME I REPLACE ONE, THE BASE OF THE BULB IS ALWAYS MELTED. THE SOCKETS THEMSELVES ARE BURNT, WHY ARE THESE TAIL LIGHTS GETTING SO EXCESSIVELY HOT?

06/16/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PEGUES HURST FORD IN LONGVIEW, TEXAS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/08/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.

05/31/2017
Components: SERVICE BRAKES
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, A HISSING SOUND WAS HEARD COMING FROM THE BRAKE PEDAL LOCATION. THE BRAKE PEDAL FELT SPONGY AND/OR HARD ON OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO STOP AND INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB TOMES FORD IN MCKINNEY, TEXAS), BUT THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

05/30/2017
Components: SERVICE BRAKES
Incident Date: 05/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING IN STOP AND GO TRAFFIC ON THE HIGHWAY, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMAL. IT TOOK EXTRA EFFORT TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A MANUFACTURER COMMUNICATION NUMBER: CSP-13N02 (SERVICE BRAKES). THE MANUFACTURER STATED THAT THE VEHICLE DID NOT MEET THE EXTENDED WARRANTY COVERAGE. THE CONTACT NOTIFIED THE LOCAL FORD DEALER, GEORGE WALL FORD LINCOLN ON 700 SHREWSBURY AVE, RED BANK, NJ 07701, WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

05/26/2017
Components: AIR BAGS
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

TAKATA RECALL - I WAS NOTIFIED LAST 6-1-16 AND TO-DATE THEY HAVE NOT RECEIVED THE PARTS AT VELDE FORD, IN VERO BEACH FL - NO INCIDENT INVOLVED. JUST WANT IT REPLACED.

05/21/2017
Components: AIR BAGS
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

TAKATA RECALL FORD HAS RECALLED THIS CAR, BUT CANNOT FIX IT AND WILL NOT PROVIDE A LOANER. THIS HAS BEEN GOING ON FOR OVER SIX MONTHS.

05/21/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

MY REAR TURN SIGNALS HAVE BEEN WORKING INTERMITTENTLY LATELY AND I THOUGHT IT MIGHT BE THE BULB. WHEN I WENT TO REPLACE THE BULB I NOTICED THAT THE BULB SOCKET APPEARS TO BE BURNT. I IMMEDIATELY WENT ONLINE TO SEE WHAT NEEDS TO BE DONE AND REALIZED THAT THERE ARE A BUNCH OF OTHER FORD EDGES OUT THERE WITH THE SAME PROBLEM. I FELT IT WAS NECESSARY TO REPORT IT IN CASE THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FIRE. THE FORD DEALERSHIP CLAIMS THAT THEY DO NOT KNOW OF ANY OTHER COMPLAINTS, YET WHEN I LOOK ONLINE, I SEE A WHOLE LOT WITH THE SAME ISSUE.

05/17/2017
Components: AIR BAGS
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/08/2017
Components: SERVICE BRAKES
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

STARTED HAVING BRAKE PROBLEMS - BRAKES BECAME ROCK HARD AND THEN SPONGY AT TIMES- HAD A HARD TIME STOPPING THE VEHICLE AND HOLDING THE VEHICLE WHILE STOPPED AT A LIGHT - VERY SCARY - TWO DIFFERENT SHOPS BEFORE TAKING IT TO THE DEALERSHIP - BRAKE BOOSTER IS BAD. $740 TO FIX. APPARENTLY OTHERS HAVE HAD THE SAME ISSUE. CALLED FORD BUT MY VEHICLE IS NOT COVERED UNDER THE RECALL THEY HAD. I WAS TOLD TO HOLD ON TO MY RECEIPTS IN CASE ANOTHER RECALL CAME UP.

04/28/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/20/2017
Components: SEATS
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.

04/17/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

WE DID NOT HAVE AN INCIDENT YET, BUT WE DONT WANT TO WAIT FOR ONE TO TO HAPPEN. RECEIVED A RECALL LETTER THAT OUR PASSENGER AIR BAG NEEDS TO BE REPLACED AND TEMECULA FORD DEALER AND THE LAKE ELSINORE FORD DEALER TOLD US THAT THEY DO NOT HAVE THE PARTS FOR THE PASSENGER AIRBAG RECALL.

04/11/2017
Components: STRUCTURE
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3M29CL******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A CHIME SOUND AND THE DOOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

04/03/2017
Components: POWER TRAIN
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8AB******
Summary

POWER TRANSFER UNIT IS LEAKING. I SEE THROUGH RESEARCH AND TALKING WITH DEALERS THEY REPLACE A LOT OF THESE PTU'S. REPLACEMENT WITH PARTS AND LABOR IS $1,800.

03/31/2017
Components: ENGINE
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

MY CAR STARTED LEAKING TRANSMISSION FLUID, AND AS I CONTINUE TO DRIVE IT IT STARTED TO CUT OFF. I TOOK IT TO TWO DIFFERENT REPAIR SHOPS FOR SECOND OPINION. THEY BOTH TOLD ME THAT THE ENGINE WAS GONE. THE CAR HAS LESS THAN 50,000 MILES ON IT, AND IT'S A 2010 HOW CAN THAT BE? I NEED TO KNOW ABOUT THE ENGINE RECALL FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR AN ENGINE PLEASE HELP ME BECAUSE THIS IS NOT RIGHT. I KNOW THERE IS A SAFETY RECALL ON A FUEL LEAK FOR THIS MODEL CAR. I'VE ALSO RESEARCHED SOMETHINGS ABOUT ENGINE RECALLS AND FOUND THAT THERE IS, BUT I WANT TO KNOW FOR SURE WHEN I TAKE THE CAR TO THE FORD REPAIR SHOP. PLEASE HELP ME. I AM THANKING YOU IN ADVANCE FOR YOUR HELP.

03/28/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

TAKATA RECALL: FORD HAS NO REMEDY/ACTION FOR THE REPLACEMENT OF OUR RECALLED TAKATA PASSENGER SIDE AIRBAG. OUR DEALER, STAR FORD IN GLENDALE, CA, HAS NO ANSWER. I HAVE GREAT ANXIETY OVER DRIVING A CAR WITH THE POTENTIAL TO KILL MYSELF OR MY PASSENGER. THE NHTSA SHOULD BE FORCING FORD TO PROVIDE A REMEDY FOR CAR OWNERS. WE NEED TO BE PROTECTED FROM THIS MASSIVE FRAUD AND ABUSE. TAKATA HAS NOW BEEN CONVICTED OF MULTIPLE CRIMES, THE CUSTOMERS OF FORD ARE IN DANGER AND WE ARE NOT RECEIVING ACTION. THIS IS A CONSIDERABLE HARDSHIP TO MYSELF AND I WANT FORD TO TAKE ACTION - REPLACE AIRBAG IMMEDIATELY.

03/20/2017
Components: SUSPENSION,STRUCTURE
Incident Date: 03/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1AB******
Summary

MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.

03/20/2017
Components: POWER TRAIN
Incident Date: 03/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

TL* THE CONTACT OWNED A 2010 FORD EDGE. WHILE STATIONARY, THE VEHICLE WAS IN THE REVERSE POSITION AND THE KEYS WERE REMOVED FROM THE VEHICLE; HOWEVER, THE VEHICLE ROLLED BACKWARDS INTO A POND. THE VEHICLE WAS TOWED FROM THE POND TO THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

03/20/2017
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 12/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE, CAUSING THE CONTACT TO COME TO AN ABRUPT STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE CONTACT HAD TO DOWNSHIFT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFT BECAME STUCK. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TRANSFER CASE WAS REPLACED; HOWEVER, THE VEHICLE REMAINED IN THE DEALER'S POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

03/07/2017
Components: AIR BAGS
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

TAKATA RECALL IT HAS BEEN NEARLY 9 MONTHS SINCE BEING ADVISED OF THIS RECALL - AND THE DEALER SAYS THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO RESOLVE THIS MATTER. WHAT IS THE STATUS OF THIS RECALL FOR MY VEHICLE AND WHEN CAN I EXPECT PARTS TO BE AVAILABLE.

03/06/2017
Components: SERVICE BRAKES
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE ABS APPLIED AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKE SENSOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 50,000.

03/04/2017
Components: POWER TRAIN
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

WHEN PULLING AWAY FROM A DEAD STOP ,THE TRANSMISSION WILL OCCASIONALLY NOT ENGAGE WHICH FEELS LIKE IT IS GOING INTO A "NEUTRAL" FEELING AND THEN WILL BANG INTO GEAR . IT ALSO FEELS LIKE THE TRANSMISSION WILL SLIP OUT GEAR AND THEN REENGAGE WHILE AT HIGHWAY SPEEDS. LAST THE ACCELERATION IS NOT THERE WHEN MERGING INTO HIGHWAY SPEEDS OR JUST ACCELERATING ,THE GAS PEDDLE IS PUSHED BUT THE CAR WILL NOT ACCELERATE CAUSING A RISKY SITUATION WHEN TRAFFIC IS BEARING DOWN ON YOU AND YOU CAN NOT GET SAFELY UP TO HIGHWAY SPEEDS.

03/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

JUST BOUGHT USED FORD EDGE AND FOUND OUT THERE IS A RECALL ON IT AND FORD DEALER SAYS I HAVE TO PAY FOR IT BECAUSE PREVIOUS OWNER DIDN'T GET IT FIXED

03/02/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/09/17*LJ *CN

02/28/2017
Components: AIR BAGS
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1AB******
Summary

TAKATA RECALL: WE STILL HAVE NOT BEEN ABLE TO HAVE THESE AIRBAGS REPLACED AS THE DEALER AS WELL AS FORD SAYS THE PARTS ARE NOT AVAILABLE. HOW MUCH LONGER? SHOULD WE WAIT AND COMPLAIN AGAIN AFTER A CRASH AND AN INJURY OCCURS?

02/24/2017
Components: AIR BAGS
Incident Date: 11/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/24/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

02/22/2017
Components: AIR BAGS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2A4RR8DX5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/21/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/15/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

TAKATA RECALL FORD ISSUED A RECALL, 16S26, IN JULY 2016 FOR 2010 FORD EDGE PASSENGER FRONTAL AIRBAGS IN "ZONE A". IT IS NOW FEBRUARY 15, 2017, AND STILL NO PARTS AVAILABLE TO REPAIR/REPLACE THE DEFECTIVE AIRBAGS (I JUST GOT OFF THE PHONE WITH THE DEALERSHIP). NOR COULD THE DEALERSHIP EVEN PROVIDE AN ESTIMATE OF WHEN REPAIR/REPLACEMENT MIGHT OCCUR. EVIDENTLY, FORD DOES NOT YET HAVE ENOUGH OF A COMPELLING REASON TO EXPEDITE THE RECALL PROCEDURES OR TO PROVIDE ALTERNATIVES FOR THE RECALLED VEHICLE OWNERS (MY WIFE OWNS A 2011 HONDA CR-V THAT HAD A SIMILAR AIRBAG RECALL AND SHE WAS PROVIDED WITH A FREE RENTAL VEHICLE WHILE THE DEALERSHIP WAITED FOR AIRBAG REPAIR/REPLACEMENT KITS). FORD HAS FLATLY STATED THAT NO ALTERNATE VEHICLES WILL BE PROVIDED. PERHAPS THE NHTSA NEEDS TO PROVIDE FORD WITH ONE OR MORE COMPELLING REASONS, SUCH AS MANDATORY PROVISION OF FREE RENTAL CARS AND/OR ESCALATING FINES, TO EXPEDITE FORD'S AIRBAG RECALL PROGRAM. IRONICALLY, MY FAMILY NO LONGER STATES "I CALL SHOTGUN" FOR SEATING ASSIGNMENT IN THE FRONT PASSENGER SEAT OF MY FORD EDGE; THEY NOW STATE "I CALL SUICIDE". IS THIS TO BE MR. ROSEKIND'S LEGACY?

02/10/2017
Components: STEERING,WHEELS
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

I RECENTLY HAD TO REPLACE POWER STEERING LINES IN MY VEHICLE DUE TO METAL CORROSION RUSTING THROUGH THE LINES AND CAUSING THE FLUID TO LEAK OUT, THIS ISSUE HAS REPEATEDLY CAUSED MY CAR TO GO OUT OF ALIGNMENT AND HAS RUINED MY TIRES. THE POWER STEERING WAS NOT WORKING PROPERLY TO THE POINT OF BEING DANGEROUS BECAUSE OF IT. BECAUSE MY CAR IS ONLY 7 YEARS OLD I AM WONDERING IF THIS CORROSION WOULD BE COVERED BY SOME SORT OF WARRANTY OR IF THIS IS UNDER RECALL? ESPECIALLY SINCE MY CAR IS UNDER RECALL FOR GAS TANK AND AIR BAG CORROSION. I HAVE REPORTED THIS TO FORD AS WELL. THE REPAIR JUST OF THE POWER STEERING LINES COST ME $500. I STILL NEED TO REPLACE ALL FOUR TIRES AS WELL. THIS DEFECT IS DANGEROUS. METAL PARTS SHOULD NOT BE CORRODING ON CARS.

02/08/2017
Components: ENGINE
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

SUDDEN ENGINE FAILURE AT 65,000 MILES WHEN DRIVING AT ABOUT 45 MILES PER HOUR. THE FORD DEALERSHIP WHERE THE VEHICLE HAD BEEN SERVICED SAID THERE WAS A LOSS OF ANTIFREEZE AND THE ENGINE OVERHEATED AND NEEDS TO BE REPLACED. I WAS STRANDED ON THE AIRPORT ROAD WITH NO FEEDER AND HAD TO CALL 911. THERE WAS NO WARNING LIGHTS TO GO ON OR ANY WARNING. WHEN READING OTHER POST ON INTERNET THE CAR BEHAVED JUST AS THOSE WHO HAD CONFIRMED THAT THERE WAS A WATER PUMP FAILURE. THIS WAS THE FORD DURATEC ENGINE WHERE THE WATER PUMP IS DRIVEN WITH THE TIMING CHAIN AND IF IT FAILS THE WATER ENTERS THE OIL SYSTEM AND DESTROYS THE ENGINE.

01/31/2017
Components: AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TAKATA DIRS 16E-042, 16E-043, 16E-044. RECALL NOTICE FROM JUNE/2016. TRYING TO SCHEDULE SERVICE FOR THE RECALL AND THE DEALER SAYS THERE ARE NO PARTS AVAILABLE YET. IT'S BEEN 6 MONTHS SINCE THE RECALL.

01/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ UPDATED 09/07/2016 *JS

01/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/12/17 LJ *CN

01/24/2017
Components: SERVICE BRAKES
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

WHEN APPLYING THE BRAKES, MY CAR WOULD MAKE A HISSING SOUND. SOMETIMES THE BRAKE WOULD FEEL HARD, BUT HERE RECENTLY THE BRAKE PEDAL HAD MORE OF A SPONGY FEEL. THIS HAD BEEN GOING ON FOR SEVERAL MONTHS WITHOUT NOTICEABLE ISSUES RELATED TO THE BRAKING PERFORMING. THAT WAS UNTIL YESTERDAY. THE HISSING NOISE WAS STILL PRESENT AND THE PEDAL WOULD GO DOWN ALL THE WAY TO THE FLOOR WHEN APPLYING THE BRAKES. THE VEHICLE WAS IN MOTION AND WOULD NOT STOP PROPERLY FOR ME WHEN I WAS APPROACHING A STOP SIGN. I HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO COME TO A STOP. IF THE PEDAL WAS HELD DOWN, A SQUEALING NOISE THEN OCCURRED. I RESEARCHED ONLINE TO SEE IF THIS WAS A COMMON ISSUE WITH OTHER FORD EDGE OWNERS, AND I CAME ACROSS AN EXTENDED WARRANTY THAT FORD RELEASED IN 2014 TITLED, "13N02." THE EXTENDED WARRANTY TALKED ABOUT AN ISSUE THAT HAD BEEN OCCURRING IN FORD EDGE MODELS MADE BETWEEN 2010-2013. THE DESCRIPTION OF THE AFFECTED VEHICLES WAS SPOT ON WITH WHAT I HAD JUST EXPERIENCED WITH MY VEHICLE AND I MET THE PROGRAM TERMS DUE TO MY CAR BEING LESS THAN 10 YEARS OLD AND UNDER 150,000 MILES. I IMMEDIATELY BROUGHT MY VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO HAVE MY CAR REPAIRED. TO MY SURPRISE, THE MECHANIC INFORMED ME THAT MY VEHICLE WAS NOT COVERED BASED ON MY VIN NUMBER. WE THEN QUICKLY DISCOVERED IT WAS DUE TO MY CAR BEING BUILT FIVE DAYS PRIOR TO THE INCLUDED DATE ON THE EXTENDED WARRANTY. THE WARRANTY COVERED VEHICLES FROM MAY 3, 2010-MARCH 28, 2013. MY VEHICLE WAS MADE ON APRIL 28, 2010. THE STAFF AT THE FORD DEALERSHIP COULD NOT BELIEVE THIS EITHER. IT IS OBVIOUS THAT THE DATES ON THE WARRANTY SHOULD BE ADJUSTED. I HAD TO PAY TO HAVE MY BRAKE BOOSTER REPLACED FOR THE SAME SERVICE OTHERS WERE COVERED UNDER WARRANTY. THIS IS A VERY SERIOUS ISSUE AND A MAJOR SAFETY HAZARD THAT NEEDS TO BE BROUGHT TO FORD'S ATTENTION BEFORE PEOPLE ARE KILLED RELATED TO THIS ISSUE. *TR

01/23/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECALL. MY WIFE AND I PURCHASED THE 2010 FORD EDGE FROM GARY YOEMANS FORD IN DAYTONA BEACH ON JUNE 31, 2016. AT THE TIME OF PURCHASE THE DEALERSHIP FAILED TO MENTION THERE WAS AN OPEN SAFETY RECALL FOR THE AIRBAG. WE BOUGHT THIS PARTICULAR VEHICLE BECAUSE THEY TOLD US IT WAS SAFE FOR OUR 2 MONTH OLD BABY. AS OF NOW, THEY AREN'T ABLE TO TELL US WHEN WE WILL BE ABLE TO GET OUR VEHICLE FIXED AND WE HAVE TO DRIVE IN AN UNSAFE CAR WITH OUR BABY BECAUSE OF THEIR NEGLIGENCE. WE WOULD HAVE NEVER PURCHASED IT IF WE WOULD HAVE BEEN INFORMED OF THE RECALL.

01/20/2017
Components: AIR BAGS
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/16/2017
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FDMK3KC9AB******
Summary

TAKATA RECALL. FORD SAYS THAT THEY WILL NOT HAVE A REPLACEMENT FOR THE INFLATOR FOR PROBABLY A YEAR OR MORE. THEY INFORMED ME THAT THAT WILL NOT DISABLE AND REMOVE THE INFLATOR AT MY REQUEST. THIS IS NOT ACCEPTABLE AS IT COULD KILL MY WIFE OR SOMEONE.

01/15/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIRBAG BEING DEFECTIVE AND DANGEROUS,HOWEVER IT'S BEEN OVER SIX MONTHS SINCE THE RECALL AND FORD HAS NOT OFFERED A REMEDY. THIS DEFECT IS DANDEROUS AND MAYBE DEADLY TO PASSENGERS IN MY VEHICLE.

01/11/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 WAS RECEIVED BUT THE PART FOR THE RECALL REMEDY WAS NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/01/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TAKATA RECALL,NOTIFIED DEALER ABOUT SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 UPDATED 03/07/17*LJ

12/28/2016
Components: SERVICE BRAKES
Incident Date: 12/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4ACXAB******
Summary

CALLED FORD CUSTOMER SERVICE AT 800-392-3673 AND DESCRIBED MY PROBLEM AS FOLLOWS...BRAKES STARTED SOUNDING LIKE AIR WAS LEAKING OUT, BUT BRAKES CONTINUED TO WORK. TODAY, I WAS SITTING AT A TRAFFIC LIGHT AND THE CAR KEPT SURGING FORWARD, EVEN WITH MY FOOT ON THE BRAKE. THIS IS EXTREMELY DANGEROUS. WAS TOLD BY FORD THAT THIS WAS A VIN SPECIFIC INCIDENT AND MY VEHICLE WOULD NOT BE COVERED. ???????? *TR

12/17/2016
Components: POWER TRAIN
Incident Date: 12/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC7AB******
Summary

DEC 17,2016 A SEVERE JERKING WHILE DRIVING ON A VILLAGE MAIN ST. WRENCH LIGHT CAME ON. I STOPPED CAR, GOT CAR MANUAL, SAW THAT IT WAS POWER TRAIN PROBLEM. I BEGAN GOOGLING AND WILL SEE MY MECHANIC ON MONDAY. THE FIRST TIME THIS HAPPENED ABOUT 3WKS AGO I LOST DRIVING POWER AND DROVE MY WIFE TO WORK ON IDLE POWER. WHEN I GOT HOME I SHUT OFF CAR AND STARTED AGAIN AND IT WORKED OK (EXCEPT FOR MILD JERKING) UNTIL NOW (3WKS LATER). MY MECHANIC SAID (AFTER 1ST INCIDENT) THAT IT WAS A THROTTLE PROBLEM, ALTHOUGH HE FOUND NO CODE ERROR. MY WIFE AND I LOVE THIS CAR AND SO DO OUR LITTLE NIECE AND NEPHEW, BUT IT IS AN ACCIDENT WAITING TO HAPPEN. WE JUST GOT BACK FROM TEXAS (4000 MI) BEFORE ALL THIS HAPPENED AND EVERYTHING WAS FINE. MY NEXT STEP WILL BE TO WRITE TO OUR AUTHORITIES BECAUSE THIS SEEMS TO BE A DANGEROUS NATIONAL PROBLEM. ALL THOSE AFFECTED SHOULD DO THE SAME.

12/12/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TAKATA RECAL -- MY FORD DEALER, AUTO NATION FORD, 12227 GULF FWY, HOUSTON, TX‎, KEEPS TELLING ME THAT THEY STILL ARE WAITING ON PARTS AND CANNOT YET REPLACE MY AIR BAG. I OFTEN DRIVE WITH MY 21 MONTH OLD GRANDSON AND AM VERY CONCERNED ABOUT MYSELF AND MY GRANDSON OR HUSBAND, BEING PHYSICALLY HURT IN A CRUSH DUE TO THIS RECALL THAT HAS NOT YET BEEN FIXED.

11/22/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/21/2016
Crash: No
Fire: No
Summary

DRIVING ON ROAD LOST POWER. TRY GAS PEDAL ALL WAY DOWN .... NOTHING BUT IDLE POWER. IDLE HOME, THEN STOP AND START AGAIN, GOT FULL POWER BACK. TOOK TO SERVICE MECHANIC WHO SCANNED FOR ERROR CODE AND DID NOT FIND ANY. CAR RUNS FINE NOW. THIS WAS EARLY AM ON VILLAGE MAIN ST. DANGER IF X-WAY OR BUSY RD.

11/15/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 11/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

AS WE WERE DRIVING ON A RESIDENTIAL SIDE STREET, GOING ABOUT 25MPH, COMING UP A SLIGHT INCLINE, THE CAR STOPPED ACCELERATING. WE WERE ABLE TO GET IT TO THE SIDE OF THE ROAD. WE TURNED IT OFF AND ON AND NOTHING HAPPENED. ABOUT 10-15 MINUTES LATER THE ENGINE STARTED BUT WOULD NOT ACCELERATE. WE WERE ONLY ABLE TO GO ABOUT 2MPH. WE WERE ABLE TO GET IT TO A MECHANICAL SHOP NEARBY. THE NEXT MORNING WHEN THEY PULLED THE VEHICLE IN, THEY EXPERIENCED THE SAME ISSUE. WHEN THE TURNED IT OFF AND BACK ON TO DO MORE TESTS THE CAR WAS WORKING "FINE." THE SHOP INSPECTED IT AND DID NOTE THE POTENTIAL THROTTLE BODY ISSUE BUT AS THE VEHICLE WAS NOW RUNNING IT COULD NOT BE PROPERTY DIAGNOSED. WE HAVE TAKEN IT TO A FORD DEALER AND THE SAME INFORMATION WAS GIVEN TO US. WE HAVE CONFIRMED THROUGH FRIENDS WHO HAVE A 2011 FORD THAT THEY RECEIVED A CUSTOMER SATISFACTION LETTER FROM FORD NOTING THE ISSUE WITH THE THROTTLE BODY AND LOSING ACCELERATION. WHEN FORD CUSTOMER CARE WAS CONTACTED THEY NOTE THE PROBLEM BUT "NOT" WITH OUR YEAR VEHICLE. THE SERVICE PERSONNEL AT FORD HAVE CONFIRMED THIS WILL LIKELY HAPPEN AGAIN AND NOTE IT IS A PROBLEM ON OTHER FORD VEHICLES AS WELL AND WE WERE ADVISED TO "DRIVE" IT INTO FORD THE NEXT TIME IT HAPPENS. THIS IS CLEARLY A PROBLEM ACROSS MANY YEARS OF FORD VEHICLES, YET THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR IT OR PUT OUT A RECALL ON AN ISSUE THAT IS ALL OVER THE INTERNET WITH SIMILAR EXPERIENCES.

11/01/2016
Components: SERVICE BRAKES
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

BRAKE BOOSTER IS LEAKING, WHEN I PRESS ON THE BRAKES WE CAN HEAR A HISSING NOISE, AND AT TIMES WE HAVE TO APPLY A LOT OF PRESSURE TO GET THE BRAKES TO WORK. WE ONLY HAVE 85,000 MILES ON OUR EDGE, I NOTICED THAT THERE AD BEEN A CUSTOMER SATISFACTION PROGRAM 13N02 WHICH HAS EXPIRED AND DOESN'T INCLUDE MY VEHICLE HOWEVER ALL OF THE SYMPTOMS ARE THE SAME AS WHAT THE LETTER STATES. I CALLED FORD AND THEY WERE UNABLE TO HELP ME. IT SEEMS TO ME THAT IF THE SYMPTOMS ARE IDENTICAL TO THE VEHICLES THAT HAD THE LETTER SENT OUT TO EXTEND THE WARRANTY TO REPAIR THE PROBLEM THAT THEY NEED TO LOOK AT THE FACT THAT THE PROBLEM HAS REACHED MORE VEHICLES THAN THEY THOUGHT IT AFFECTED. HOW MANY FORD EDGES HAVE HAD BRAKE BOOSTER PROBLEMS. THIS SHOULD BE A FULL RECALL TO ENSURE OUR SAFETY.

10/31/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6CB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT A LATCH IN THE FRONT DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

10/27/2016
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2016
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/21/2016
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/07/2016
Components: AIR BAGS
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

THE RECALL SENT IN JULY 2016 AND NOW ITS OCTOBER NOTHING STATING THE PART ARE HERE OR WHEN THE VEHICLE GOING TO BE SERVICE. CALL EVERY MONTH STILL STATING NO PARTS AVAILABLE YET, REALLY DON'T WANT LOVE ONE TO BE INJURY

10/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

I AM REPORTING A VERY SERIOUS PROBLEM WITH THE WARNING MONITOR SENSOR SYSTEMS ON MY 2010 FORD EDGE. AS YOU MAY KNOW THERE IS A 'DOOR AJAR SENSOR' NOTIFICATION SYSTEM NOTIFYING THE DRIVER OF A DOOR BEING AJAR. THE PROBLEM IS THE SENSOR CONSTANTLY FAILS WHEN THE DOOR IS NOT AJAR OR SEEMS TO NOT BE AJAR. THERE ARE SEVERAL PROBLEMS WHEN THERE IS THE DISPLAY ONE: 'NOT SURE DOORS ARE LOCKED, ESPECIALLY WHEN ONE IS TRANSPORTING CHILDREN. 'CAN NOT LOCK THE CAR DOORS ' THIS IS A MAJOR SAFETY HAZARD WITH CHILDREN IN THE CAR. ALSO, WITH THE GREAT INCREASE IN 'CAR JACKINGS', NOT BEING ABLE TO LOCK THE DOORS MAKES THE FAMILY VERY VULNERABLE. 'NEXT, THE DISPLAY LEAVES THE INTERIOR LIGHTS ON PUTTING AN UNNECESSARY DRAIN ON THE CAR ELECTRICAL SYSTEM. THIS COULD ADVERSELY SAFETY OF THE OTHER ELECTRICAL SYSTEMS CAUSING A FAILURE IN TRAFFIC. 'THE WARNING MESSAGE NEVER TIMES OUT AND COMPLETELY BLOCKS THE DASHBOARD DISPLAY PREVENTING OTHER WARNING MESSAGES OR THE SYSTEM BACK UP OBSERVATION FROM WORKING. FORD HAS KNOWN OF THIS PROBLEM FOR SEVERAL YEARS AND REFUSES TO ISSUE A RECALL IN ORDER TO CORRECT THIS SAFETY PROBLEM.

09/27/2016
Components: AIR BAGS
Incident Date: 09/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TAKATA RECALL WE HAVE A RECALL DATED JUNE 1, 2016 STATING THAT THE FRONT AIRBAG COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH, RESULTING IN METAL FRAGMENTS STRIKING OCCUPANTS CAUSING SERIOUS INJURY OR POSSIBLY DEATH. TODAY IS SEPTEMBER 27, 2016 AND THE ISSUE IS STILL NOT RESOLVED, AS WE ARE AWAITING PARTS. I CONTACTED FORD MOTOR COMPANY TODAY AND WAS TOLD THERE WAS NOT DEFINITIVE DATE AS TO WHEN THE PARTS WILL BECOME AVAILABLE. I AM DEEPLY CONCERNED THAT IT HAS TAKEN FOUR MONTHS AND THERE IS STILL NO RESOLUTION. I WAS TOLD TO CONTINUE TO DRIVE THE VEHICLE, ALTHOUGH IT HAS FAULTY AIRBAGS. PLEASE LET ME KNOW WHAT CAN BE DONE TO EXPEDITE THE REPAIR OF MY CAR.

09/24/2016
Components: SERVICE BRAKES
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TWO DAYS AGO BEGAN INTERMITTENT LOSS OF POWER BRAKES. HAD TO NEARLY PUT MY FOOT THROUGH THE FLOOR TO GET MY VEHICLE TO STOP IN HEAVY TRAFFIC. WAS ADVISED BY LOCAL MECHANIC OF CUSTOMER SATISFACTION PROGRAM 13N02 WHICH ACKNOWLEDGES BRAKE BOOSTER PROBLEM IN MY MODEL YEAR EDGE. CONTACTED FORD CUSTOMER SERVICE AND DEALER AND WAS TOLD BY BOTH THAT MY VEHICLE WAS NOT INCLUDED IN THIS REPAIR. NOW I AM FACING A COSTLY MECHANIC'S BILL (NEARLY $1000) FOR A KNOWN AND DANGEROUS PROBLEM.

09/21/2016
Components: AIR BAGS
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

TAKATA RECALL. THIS CAR IS UNDER RECALL FOR THE PASSENGER SIDE AIRBAG. I DID NOT RECEIVE ANY NOTIFICATION AND FORD IS UNWILLING TO PROVIDE A LOANER. THEY HAVE NO ETA FOR THE REPAIR, BUT ARE GUESSING SECOND QUARTER 2017. SO WE ARE SUPPOSED TO DRIVE THIS CAR UNTIL SECOND QUARTER 2017 WITHOUT USING THE PASSENGER SEAT OR SITTING ANYTHING IN THE PASSENGER SEAT?? REALLY? FORD SHOULD BE PROVIDING FREE LOANERS AND SHOULD HAVE NOTIFIED OUR FAMILY BY MAIL!! SAME AIRBAG WITH A SUBARU WE OWN AND YET SUBARU NOTIFIED US BY MAIL AND PROVIDED A FREE LOANER. THE NTSB SHOULD BE MORE PROTECTIVE OF CONSUMERS WHERE FORD IS CONCERNED.

09/01/2016
Components: SERVICE BRAKES
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

BRAKES WERE MAKING NOISE. DEALERSHIP CHARGED ME ~$1,500 TO REPLACE BRAKE BOOSTER AND PARKING BRAKE CONTROL MODULE. HOWEVER, JUST FOUND ISSUANCE 13N02, WHICH EXTENDED WARRANTY FOR SAME PROBLEM FOR OTHER YEARS OF THIS MAKE AND MODEL. PLEASE EXTEND THE RECALL TO INCLUDE 2010 FORD EDGE. THE BRAKES SHOULD NOT FAIL LIKE THIS IN A 6 YEAR OLD CAR WITH ONLY 60K MILES!

08/23/2016
Components: POWER TRAIN
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC5AB******
Summary

TRANSMISSION JUST STOPS SHIFTING WONT ACCELERATE A BUNCH OF WARNING LIGHTS COME ON IN MOTION ON HIGHWAY AND CITY STREETS HAS HAPPENED A BUNCH OF TIMES

08/19/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRUNK DID NOT RESPOND TO THE KEY FOB. WHEN THE KEY FOB WAS PRESSED, THE TRUNK OPENED AND CLOSED REPEATEDLY. ONCE THE TRUNK WAS CLOSED MANUALLY, THE INTERIOR LIGHTING IN THE VEHICLE REMAINED ILLUMINATED, WHICH DRAINED THE BATTERY. THE CONTACT HAD TO TAKE THE CABLES OFF OF THE BATTERY AT THE END OF EACH DAY TO KEEP THE BATTERY FROM DRAINING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 91,967.

08/10/2016
Components: AIR BAGS
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

TAKATA RECALL I HAVE CALLED NUMEROUS TIMES REGARDING THE AVAILABILITY OF THIS PART. MY SON OWNS A 2011 FORD MUSTANG GT AND HIS VEHICLE ALSO HAS THIS RECALL. WE ARE BEING TOLD WHEN WE WANT TO TRADE THESE VEHICLES IN WE WILL NOT GET BLUE BOOK VALUE DUE TO DEFECT!!!! DEALERS DO NOT WANT TO PUT THESE VEHICLES ON THEIR LOT AND BE RESPONSIBLE FOR SELLING A VEHICLE WITH A DANGEROUS DEFECT. WE ARE STUCK!!!!!!

08/03/2016
Components: SERVICE BRAKES
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

BRAKE BOOSTER FAILURE WHILE DRIVING IN TRAFFIC. BRAKE PRESSURE WAS TOO MUCH FOR FEMALE DRIVER. FAILURE OCCURRED WHILE EXITING PARKING LOT INTO HIGHWAY TRAFFIC. VEHICLE MISSED THE CUSTOMER SATISFACTION PROGRAM 13N02 BY 7 WORKING DAYS. AFFECTED VEHICLES SHOULD BE EXPANDED.

07/28/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/13/2016
Components: SERVICE BRAKES
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC1AB******
Summary

THE OTHER DAY I HAD LEFT MY HOUSE IN MY 2010 FORD EDGE LIMITED AWD TO PICK UP MY DAUGHTER. AS I APPROACHED THE FIRST STOP SIGN IN MY NEIGHBORHOOD I APPLIED THE BRAKES. THE BRAKE PEDAL HIT A STOPPING POINT AND WOULDN'T DEPRESS ANY FURTHER, HOWEVER MY CAR KEPT GOING AND DIDN'T STOP FOR ANOTHER 15-20 FEET. I WAS STEPPING ON THE BRAKES AS HARD AS I COULD. I WAS ONLY TRAVELING 15-20 MPH AT THE TIME. AT SUCH LOW SPEEDS TAKING THAT LONG TO STOP IS UNACCEPTABLE. THANKFULLY NONE OF THE NEIGHBORHOOD CHILDREN WERE OUT PLAYING OR THIS SITUATION COULD'VE ENDED HORRIBLY. THI ISSUE OCCURRED SUDDENLY AND NOT GRADUALLY. MY DEALER SAYS IT'S THE BRAKE BOOSTER. SEEING HOW DANGEROUS THIS SITUATION IS AND HOW SUDDENLY IT OCCURRED I STARTED TO RESEARCH THE ISSUE. I FOUND CSP13N02 AND MY CAR FITS ALL THE CRITERIA (BUILD DATE, OAKVILLE, ONTARIO FACTORY...ETC.). I CONTACTED MY DEALER AND THEY SAID MY CAR WASN'T SHOWING UP ON THEIR SYSTEM AS COVERED AND TO TRY TO CONTACT FORD. THEN I CONTACTED FORD REGARDING THE ISSUE AND THEY TOLD ME TO CONTACT MY DEALER WITH A CASE NUMBER. ARE YOU KIDDING MY RIGHT NOW???? THIS IS ABSURD. I WILL PAY THE $700 TO FIX THE PROBLEM SIMPLY BECAUSE OF THE VALUE I HAVE FOR MY FAMILY'S SAFETY AND ON THE SAFETY OF MY NEIGHBORS. BUT...THIS IS A FORD ISSUE AND THAT IS CLEAR BY THE WARRANTY EXTENSION THEY PROVIDE SPECIFICALLY FOR THE BREAK BOOSTER PART FAILURE... FORD IS REFUSING TO ACKNOWLEDGE OR FIX THE PROBLEM. THE LADY I SPOKE TO HAVE ME AN ADDRESS TO A P.O. BOX AND TOLD ME I CAN WRITE A LETTER TO THE MANAGER IN DETROIT NAMED PHIL PERRY...REALLY??? MY FAMILY AND I HAVE BEEN DEDICATED FORD OWNERS FOR 4 DECADES, BUT SADLY THAT WILL BE CHANGING VERY SOON. THIS IS UNACCEPTABLE.

07/06/2016
Components: SERVICE BRAKES
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

WITHIN MONTHS OF BUYING CAR NEW, I CALLED FIVE STAR FORD IN NORTH RICHLAND HILLS. I WAS TOLD THAT THE NOISE WAS WEATHER-RELATED, HIGH HUMIDITY. A FEW MONTHS LATER I TOOK CAR IN TO HAVE SEATS TIGHTENED AND ASKED TO HAVE BRAKES CHECKED AS I WAS STILL HAVE ISSUES. AGAIN, TOLD THAT IT WAS WEATHER-RELATED. THERE WAS NOT HIGH HUMIDITYI CALLED ONE OTHER TIME AND TOLD SAME THING. TOOK MY CAR TO BEVIL AUTO AND THEY TOLD ME ABOUT FORD CAMPAIGN NOTICE REGARDING THIS SAME ISSUE. CALLED DEALER AGAIN, GAVE THEN MY VIN, THEY SAID, "YOUR CAR IS NOT INCLUDED IN RECALL. ANYTHING ELSE I CAN HELP YOU WITH?", I SAID NO, HE SAID GOODBYE. I WAS VERY DISAPPOINTED IN THE WAY THIS WAS HANDLED AND FIND IT HARD TO BELIEVE MY CAR IS NOT PART OF THIS SAME PROBLEM.

07/06/2016
Components: SERVICE BRAKES
Incident Date: 06/29/2016
Crash: No
Fire: No
Summary

WHILE DRIVING ON INTERSTATE AND TRYING TO EXIT, THE BRAKES QUIT WORKING WITH NO NOTICE. HAD TO PUMP THEM TO GET THEM TO RESPOND. WHEN WE FINALLY GET HOME, WE PLAYED WITH THE BRAKING SYSTEM IN THE DRIVE WAY. THE BRAKE PEDAL STARTED OUT BEING DIFFICULT TO PRESS THEN ENDED UP MAKING A HISSING NOISE. HAD TO UTILIZE EMERGENCY BRAKE TO GET VEHICLE TO STOP QUICKLY OTHERWISE IT WOULD TAKE 50-100 FEET TO STOP. ONCE WE TOOK IT TO MOSES FORD IN ST ALBANS, WV, WE LEARNED THE POWER BOOSTER FAILED. AFTER RESEARCHING THE ISSUE, IT APPEARS FORD RECALLED 2011 MODELS BUT NOT 2010

06/29/2016
Components: SERVICE BRAKES
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

MY CAR HAS APPROXIMATELY 90,000 MILES. AFTER A TRIP WE BEGAN TO NOTICE THE BRAKE PEDAL WAS VERY HARD ON THE INITIAL TOUCH, LIKE PUSHING AGAINST A BRICK WALL. VERY FRIGHTENING. BRAKES DID SLOW THE CAR DOWN, BUT NOT AS QUICK OR RESPONSIVE AS WHEN THE PEDAL IS WORKING PROPERLY. WHEN PUSHED VERY HARD, THE PEDAL FINALLY MOVES FORWARD TOWARD THE FLOOR IN A SOMEWHAT NORMAL MANNER, BUT MUSHY. A HISSING SOUND IS ALSO HEARD WHEN APPLYING THE BRAKES. WHEN I TOOK THE CAR TO THE LOCAL DEALER I WAS TOLD THAT FORD HAD JUST RELEASED A NEW EXTENDED WARRANTY AND FREE REPAIR FOR THIS PROBLEM CONCERNING THE BRAKE BOOSTER, A TEAR, AND BEGINNING WITH FORD EDGE'S BUILT IN 2010. WHEN MY VIN WAS CHECKED, I WAS THEN TOLD MY CAR DID NOT FALL WITHIN THE DATES FOR THE PROGRAM. MY CAR WAS MANUFACTURED ON APRIL 27 2010 AND THE PROGRAM BEGINS FOR CARS MANUFACTURED ON MAY 3, 2010. WHEN MY DEALER CALLED FORD HE WAS TOLD THAT NOTHING COULD BE DONE; MY CAR HAD MISSED THE DATE BY 6 DAYS. IF YOU ARE EXPERIENCING THIS SIMILAR PROBLEM, PLEASE REPORT IT SO THAT ENOUGH COMPLAINTS CAN BE RECORDED THAT FORD WILL BE REQUIRED TO DO SOMETHING ABOUT IT, FOR ALL CARS THAT ARE EXPERIENCING THIS PROBLEM, NOT JUST THOSE MANUFACTURED AFTER SOME RANDOM DATE SELECTED BY FORD. IF THE ISSUE IS WITH THE PART, THEN ALL DEFECTIVE PARTS SHOULD QUALIFY. I HOPE IT DOES NOT TAKE A DEATH BEFORE FORD TAKES CARE OF THIS PROBLEM. I HAVE NO CHOICE BUT TO HAVE THE DEFECTIVE PART REPLACED, OR PARK THE CAR. I HAVE DRIVEN A FORD FOR MOST OF MY LIFE, BUT THINGS LIKE THIS ARE REASONS WHY I AM CONSIDERING CHANGING MANUFACTURERS. SEE 13N02 BRAKE BOOSTER WARRANTY EXTENSION 2010 - 2013 EDGE AND MKX.

06/27/2016
Components: SERVICE BRAKES
Incident Date: 06/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE PEDAL. IN ADDITION, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO CONFIRMED THAT THE BRAKE POWER BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.

06/27/2016
Components: ENGINE
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

OUR 2010 FORD EDGE IN THE PAST FEW YEARS HAS STALLED AFTER MAKING A SLOW TURN ON 4 SEPARATE OCCASIONS. DURING THE FIRST 3 OCCURANCES THE WE COULD THE CAR IMMEDIATELY. THE LAST OCCURANCE WAS LAST FRIDAY AFTER COMING OUT OF A SLOW TURN THE CAR LOST ALL FUNCTIONALITY AND I WAS ABLE TO ROLL TO THE SIDE OF THE ROAD WHERE IT WOULD NOT START AGAIN AND IT HAD TO BE TOWED. WHEN IT GOT TO THE AUTO SHOP IT STARTED AGAIN AND THE MECHANIC COULD NOT RECREATE THE PROBLEM OR FIND A PROBLEM WITH THEIR COMPUTER DIAGNOSTICS. NEEDLESS TO SAY THE UNEXPLAINED ENGINE FAILURE WAS NOT FIXED. I AM AFRAID TO DRIVE THE VEHICLE ANYMORE BECAUSE OF THE POTENTIAL OF A SERIOUS ACCIDENT RESULTING IN INJURY OR DEATH.

06/22/2016
Components: SERVICE BRAKES
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

BEEN CHANGING THE BREAKS CONSTANTLY AND NOW THE BREAK BOOSTER IS GONE OUT. NO MATTER WHAT BREAKS I'VE PUT ON THEY WOULD ALWAYS BE HARD TO MASH. THEY WERE BLEED AND INSTALLED PROPERLY. I ONLY HAD THE VEHICLE 14 MONTHS.

06/20/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

THE CAR WOULDN'T START. SEEMED TO BE A FUEL ISSUE. HAD IT TOWED TO THE DEALER. THE SERVICE PEOPLE TELL US THAT THE FUEL PUMP HAS APPARENTLY BEEN FAILING INTERMITTENTLY AND OVERHEATED - MELTING THE ELECTRICAL CONNECTOR. THE FUEL PUMP AND ELECTRICAL CONNECTOR AND LABOR WILL COST $1,078. IT SEEMS TO US THAT THIS IS A DANGEROUS SITUATION AND, FROM WHAT WE HEAR FROM MECHANICS, IS A KNOWN ISSUE WITH THE FORD EDGE. HOWEVER, ONLY THE 2014 MODEL YEAR HAS BEEN RECALLED FOR FUEL PUMP ISSUES...

06/18/2016
Components: SERVICE BRAKES
Incident Date: 06/17/2016
Crash: No
Fire: No
Summary

THE BRAKE PEDAL BECAME HARD TO BRAKE. THE CAR WOUND STOP EVENTUALLY. WHEN I STOP TO TEST THE BRAKE THERE WERE HISSING SOUNDS WHEN BRAKE PEDAL NEAR THE FLOOR. HAPPEN TO SIMILAR MODEL FORD MODEL WITHOUT RECALL. TH'S IS A VERY DAGEROUS SITUATION WHEN TRAVEL ON THE HIGHWAY AND FORD KNEW ABOUT THAT: CUSTOMER SATISFACTION PROGRAM 13N02 CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER.

06/01/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

I RECEIVED A RECALL NOTICE IN THE MAIL IN DECEMBER 2015. IT STATED THAT IF MY CAR WAS NOT EXHIBITING SYMPTOMS, FORD WOULD NOTIFY ME BY MAIL WHEN SERVICE PARTS WOULD BE AVAILABLE (SEE PHOTOS). IT IS NOW JUNE 1, 2016. I DECIDED TO CALL MY LOCAL FORD DEALER TO SEE IF I PARTS WERE READY--I NOW HAVE AN APPOINTMENT ON SATURDAY, JUNE 4 AT 8AM. MY CONCERN IS THAT FORD NEVER CONTACTED ME TO LET ME KNOW PARTS ARE AVAILABLE.

04/10/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

REAR DRIVER SIDE TURN SIGNAL LIGHT STOPPED WORKING, FOUND REAR LIGHT SOCKET BURNT AND MELTING. THIS IS A SAFETY ISSUE AND MAY PRESENT A HAZARD . ENCLOSED PICTURES OF THE DRIVER AND PASSENGER BACK TAIL LIGHT SOCKETS

04/07/2016
Components: SERVICE BRAKES,ENGINE
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC3AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE THE CONTACT'S WIFE WAS AT A STOP LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE ENGINE JERKED. THE CONTACT'S WIFE HAD TO SLOWLY DRIVE THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/10/16*LJ THE CONSUMER STATED TIFFANY FORD DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER, WHICH WAS REPAIRED AND PROBLEM HAS BEEN RESOLVED. *TR

03/25/2016
Components: SERVICE BRAKES
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6AB******
Summary

WHEN STOPPING VEHICLE BRAKING BECAME EXTREMELY DIFFICULT AND STOPPING POWER DRASTICALLY REDUCED. DEFINITE LOSS OF POWER BRAKING. HISSING SOUND EVERY TIME BRAKES ARE ENGAGED. IF BRAKES ARE FIRMLY PRESSED FOR ANY EXTENDED PERIOD, A LOUD WHISTLING SOUND IS HEARD. VEHICLE IS OPERATED IN CITY STREETS. ON HILLS, CONSTANT PRESSURE IS NEEDED TO KEEP FROM ROLLING BACKWARDS. HAD VEHICLE TO A MECHANIC WHO ADVISED IT IS THE BRAKE BOOSTER AND ADVISED FORD HAD A RECALL ON CERTAIN FORDS FOR BRAKE BOOSTER ISSUES.

03/15/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED INDEPENDENTLY AND THE FRONT DRIVER DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

02/24/2016
Components: VISIBILITY
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

02/09/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

PLEASE NOTE THAT THIS VEHICLE WAS ORIGINALLY PURCHASED IN THE US AND THEN PURCHASED SECOND HAND BY MYSELF IN LATE 2010 AND REGISTERED IN ONTARIO CANADA SINCE. ON ABOUT THE ENTERED DATE I IDENTIFIED STRONG GASOLINE SMELL AND SOME LEAKAGE BELOW THE GAS TANK. I INVESTIGATED FORD RECALL INFO AND FOUND THAT THE CAR WAS SUBJECT TO A RECALL FOR LEAKING GAS TANKS (FORD # 15S31), (NHTSA ITEM LISTING DATE 2015-10-27). AFTER CALLING LOCAL DEALERS IN BOTH CANADA AND US, I WAS INFORMED BY BOTH THAT MY PARTICULAR VIN DID NOT APPEAR ON THE RECALL LIST. I CALLED BOTH CANADIAN AND US FORD CUSTOMER SERVICE AND AGAIN THEY ONLY CONFIRMED THAT MY VINE DID NOT APPEAR ON THE LIST. THE RECALL CRITERIA STATES THAT EDGES BUILT BEFORE JULY 2010 ARE PART OF THE RECALL. MY BUILD DATE IS LATE 2009 AND FITS THE CRITERIA. ALSO AMONG THE US STATES AND CANADIAN PROVINCES THAT FIT THE CRITERIA, ONTARIO IS ONE OF THE RECALLED PROVINCES. THIS ALSO QUALIFIES MY VEHICLE. NO ONE HAS GIVEN ME AN ANSWER WHY MY CAR DOES NOT QUALIFY. PRESENTLY, THE CAR IS A POTENTIAL FIRE HAZARD, WHICH I CANNOT DRIVE AND WHICH IS ENDANGERING MY PROPERTY AND FAMILY AND THAT OF MY NEIGHBORS. THE REPAIR IS EXPENSIVE AND I AM RELUCTANT TO PROCEED WITH IT ON THE SIMPLE HOPE THAT FORD WILL REIMBURSE ME. (NOTE: THE SELECTION OF MICHIGAN FOR MY ADDRESS IS IN ERROR, COMPLETE CANADIAN ADDRESS APPEARS ON CITY LINE.) *TR

02/08/2016
Components: SEAT BELTS
Incident Date: 11/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LATCH PROPERLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

01/12/2016
Components: VISIBILITY/WIPER
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE MOON ROOF FAILED TO CLOSE. THE FAILURE PROGRESSED AND THERE WAS A STRONG VIBRATION IN THE VEHICLE DUE TO THE MOON ROOF BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

12/29/2015
Components: ENGINE
Incident Date: 11/07/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

12/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2015
Crash: No
Fire: No
Summary

VOTH TAIL LIGHT/TURN SIGNAL BULBS ARE MELTED IN THEIR SOCKETS AND THE SOCKETS THEMSELVES ARE BURNT

11/29/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2015
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN A MAIN HIGHWAY WITH CRUISE CONTROL SET AT 60 MPH, THE VEHICLE SUDDENLY STARTED SURGING AND THE RPMS WERE FLUCTUATING THEN THE VEHICLE ACCELERATED RAPIDLY UNTIL SPEED REACHED ABOUT 72 MPH. I HAD TO TURN CRUISE CONTROL OFF FOR THE SPEED TO DROP BACK DOWN.

11/17/2015
Components: SERVICE BRAKES
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0BB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT 50 MPH AND COMING TO A STOP, THE VEHICLE JERKED AND REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

10/27/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING AND CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

10/22/2015
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7AB******
Summary

2010 EDGE 24,000 MILES ONLY, FOR A MONTH FEELING SICK, HEADACHES DUE TO SMELLING FUMES INSIDE EDGE, SMELLED LIKE PROPANE GAS, SMELLED MORE WITH STOPPED. THEY FOUND LEAK AT PTO, BURNT AND OOZING GOO, COST TO REPLACE $1436.00, NEVER HEARD OF THIS IN MY LIFE THIS IS A HEALTH RISK TO MYSELF AND FAMILY, TOLD ALSO THAT THE TIE-RODS AND FRONT BRAKES AND ROTORSWORN OUT WHICH COULD CAUSE A FATAL ACCIDENT. HOW CAN THIS BE HAPPENING ON A 5 YR OLD CAR THIS LOW MILES I HAVE TO FILE A SECOND REPORT ON THE DRY ROTTED TIRES 08 TIRES ON A 2010 NEW CAR CAN SOME ONE EXPLAIN THIS

10/22/2015
Components: SUSPENSION,WHEELS
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC7AB******
Summary

BOUGHT 2010 ONLY 24000 MILES ON CAR, TIRES ARE DRY ROTTED, THE TIRES ARE 2008 CONFIRMED BY DISCOUNT TIRE. HOW ARE 2008 TIRES ON A 2010 NEW CAR. AT RISK FOR ACCIDENT DUE TO ALL 4 ROTTED. COST TO REPLACE $800.00. 2ND IS THE TIE-RODS RUSTED OUT PER FORD DEALERSHIP. THIS CAR IS ONY 5 YEARS ALL WITH LOW MILAGE, THERE SHOULD NOT BE PROBLEMS AT THIS STAGE CAR IS LEMON

10/02/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED RAPIDLY ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 10,000. ....UPDATED 07/05/16 *BF THE CONSUMER EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. UPDATED 07/21/16.*JB

10/01/2015
Components: AIR BAGS
Incident Date: 10/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

MY 2010 FORD EDGE GOT T-BONED , SMASHED IN BOTH DOORS IN THE MIDDLE OF THE LEFT DRIVERS DOOR AND LEFT PASSENGERS DOOR WITH NO AIR BAG DEPLOYMENT

09/30/2015
Components: SERVICE BRAKES
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH ON THE HIGHWAY, THE BRAKE PEDAL FELT STIFF WHEN IT WAS DEPRESSED. THE CONTACT RELEASED THE PEDAL AND DEPRESSED IT AGAIN AND WAS ABLE TO SLOW DOWN THE VEHICLE. THE FAILURE WAS INTERMITTENT. THE BRAKES MADE A HISSING SOUND WHEN ENGAGED AND THE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER TO FUNCTION. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 139,334.

09/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

ON THE STATED DATE, MY SON PULLED THE HANDLE TO RELEASE THE PASSENGER SIDE FRONT DOOR AND THE DOOR DID NOT OPEN. I HAVE TRACED THE PROBLEM TO A DEFECTIVE DOOR LATCH MECHANISM. THE CABLE IS INTACT AND THE PROBLEM IS INSIDE THE DOOR LATCH. I AM OF THE OPINION THAT THIS IS A SAFETY ISSUE AND NOT ONE THAT I THE CONSUMER SHOULD HAVE TO BEAR THE BURDEN OF PARTS AND LABOR.

09/25/2015
Components: SERVICE BRAKES
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND COMING TO A STOP, AN ABNORMAL SOUND WAS HEARD FROM THE VEHICLE. IN ADDITION, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

09/19/2015
Components: POWER TRAIN
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

CAR HAS HAD A "DRAGGING" FEELING. HAS BEEN MAKING INTERMITTENT NOISE BUT UNABLE TO IDENTIFY PROBLEM. FINALLY HAD A DIAGNOSIS OF PTU FAILURE TO THE TUNE OF $2000.00. MY LAST "MADE IN USA" CAR. HERE I COME HONDA.

08/29/2015
Components: SERVICE BRAKES
Incident Date: 08/27/2015
Crash: No
Fire: No
Summary

1 WEEK AGO NOTICED A HISSING SOUND COMING FROM WHAT SEEMS TO BE THE BREAK PEDAL AREA WHILE APPLYING PRESSURE TO THE PEDAL AND ALSO WHILE TOTALLY ENGAGED AND VEHICLE IS AT A COMPLETE STOP. YESTERDAY THE BREAK PEDAL HAS BECOME VERY HARD TO PRESS AND BREAK POWER IS VERY POOR AND HESITANT. ALSO HISSING STILL EXIST. THINKING MAYBE BREAK BOOSTER FAILURE OR VACUUM FAILURE.

08/28/2015
Components: SERVICE BRAKES
Incident Date: 08/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

08/24/2015
Components: SERVICE BRAKES
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4ACXAB******
Summary

WHILE DRIVE ALONG WITH NORMAL FLOW OF TRAFFIC, I CAME TO A WELL KNOWN STOP SIGN APPROACHING ONCOMING TRAFFIC IN BOTH DIRECTIONS. WHEN I PUT MY FOOT ON THE BRAKE PEDAL TO STOP, THE VEHICLE DIDN'T HAVE ANY BRAKES AND DID NOT EVEN ATTEMPT TO STOP. THE BRAKE PEDAL WAS HARD AND THERE WAS A LOUD WHOOSHING SOUND. AFTER REPEATED ATTEMPTS TO USE THE BRAKE PEDAL AS I USUALLY DO, THE SAME THING KEPT HAPPENING. IT DOES NOT MATTER WHAT RATE OF SPEED OR ROAD CONDITIONS. IT IS A CLEAR SUNNY DAY. THE BRAKES SUDDENLY WENT OUT.

08/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/21/2015
Crash: No
Fire: No
Summary

THE INTERIOR DOME LIGHTS WILL NOT TURN OFF. THE ONLY WAY TO TURN THEM OFF WAS TO PULL THEM DOWN AND UNPLUG THEM. THIS IS A PROBLEM WITH NUMEROUS FORD EDGE'S AND FORD SHOULD RECTIFY IT.

08/15/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4GC5AB******
Summary

AT ABOUT 116,000 MILES ON MY 2010 FORD EDGE SE AWD, I STARTED NOTICING THE SMELL OF GAS. WHEN I BROUGHT THE VEHICLE IN TO GET CHECKED OUT I LEARNED THAT MY GAS TANK WAS LEAKING. THIS IS A 2010! AND WHAT MAKES ME EVEN MORE FURIOUS IS THAT THE 2007-2008 FORD EDGES HAVE BEEN RECALLED FOR THIS PROBLEM BUT NOT MINE. ESTIMATED COST OF REPAIRS ARE $3,000.

07/28/2015
Components: SERVICE BRAKES
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

I HAVE BEEN EXPERIENCING A HISSING NOISE WHEN DEPRESSING THE BRAKE. A FEW TIMES, THE BRAKE HAS BEEN DIFFICULT TO DEPRESS WHEN TRYING TO STOP THE VEHICLE. BRAKE PADS AND ROTORS HAVE BEEN REPLACED AN IS NOT THE PROBLEM.

07/27/2015
Components: SERVICE BRAKES
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

BRAKES STARTED MAKING A VERY LOUD "HISSING" SOUND AND OCCASIONALLY FELT LIKE THE PEDAL WOULDN'T DEPRESS. HAD THE CAR INSPECTED AT DEALERSHIP AND WAS TOLD THE BRAKES WERE FINE. TODAY (MONTH LATER) THE BRAKES STILL MAKE THE "HISSING" SOUND AND THE BRAKE WON'T DEPRESS WITHOUT REALLY STEPPING ON IT HARD. IT FEELS LIKE THE CAR WILL NOT STOP. I DRIVE MY KIDS IN THIS CAR AND IT TERRIFIES ME - THIS IS CLEARLY A PROBLEM THAT CAN LEAD TO FATAL RESULTS. I AM SURPRISED TO FIND OUT THERE IS NO RECALL ON THE BRAKE BOOSTER, WHICH IS THE PROBLEM; GIVEN THE INCIDENTS WITH GM AND TOYOTA I AM SHOCKED FORD HAS MADE NO EFFORT TO CORRECT THIS PROBLEM. I AM NOW NOT SURE I WILL PURCHASE A FORD AGAIN IN THE FUTURE IF I CAN'T TRUST THEY WILL ISSUE NECESSARY SAFETY RECALLS.

07/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

BACK DOOR WAS NOT LATCHING AND UNABLE TO CLOSE. MY VEHICLE HAD TO BE TOWED FROM MY EMPLOYMENT TO MY RESIDENCE AS THE DOOR KEPT POPPING OPEN. FORD FIXED THE LATCH FOR 330.00, THE DEALER SPECIAL ORDERED A NEW LATCHING SYSTEM FOR MY 2010 FORD EDGE.

07/14/2015
Components: STEERING
Incident Date: 04/19/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.

07/13/2015
Components: SERVICE BRAKES
Incident Date: 07/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

A LOUD "HISSING" NOISE CAN BE HEARD WHEN DEPRESSING THE BRAKE PEDAL. BRAKES FEEL "SPONGEY" AND REQUIRE CONSIDERABLE EFFORT TO BRING THE VEHICLE TO A FULL STOP. I TOOK THE CAR INTO TIRE KINGDOM FOR DIAGNOSIS AND WAS TOLD THE ROTORS AND BRAKE PADS ON THE FRONT OF THE VEHICLE NEEDED REPLACED. THIS WAS COMPLETED ONLY TO FIND IT DID NOT RESOLVE THE PROBLEM. THE MANAGER CONTACTED FORD AND WAS ADVISED THERE IS A RECALL ON THE POWER BRAKE BOOSTER FOR THE MAKE, MODEL, AND YEAR OF MY VEHICLE. I CONTACTED FORD TO SCHEDULE THE REPAIR AND WAS TOLD THAT MY VIN IS NOT PART OF THE RECALL AND THE REPAIR WOULD NOT BE COVERED. WHEN I QUESTIONED FURTHER I WAS ADVISED THE RECALL ONLY COVERS "SOME" OF THE CARS ASSEMBLED AT THE OAKVILLE PLANT WITH MY MAKE, MODEL , AND YEAR AND THAT THEY COULD NOT COVER THE REPLACEMENT OF THIS FAULTY EQUIPMENT.

07/08/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

07/06/2015
Components: SERVICE BRAKES
Incident Date: 06/01/2015
Crash: No
Fire: No
Summary

THE BRAKES ON MY 2010 FORD EDGE MAKE A HISSING NOISE WHEN PRESSED. IN ADDITION, THE BRAKE PEDAL FEELS SPONGY AND THE CAR WILL ONLY STOP WHEN YOU PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. THIS IS A PROBLEM THAT FORD IS AWARE OF, YET THEY REFUSE TO COVER THE COST OF THE REPAIR. FORD RELEASED A "CUSTOMER SATISFACTION PROGRAM 13N02" MEMO DESCRIBING THE EXACT SYMPTOMS THAT MY CAR IS SHOWING AND STATED THAT THE PROBLEM IS WITH THE BRAKE BOOSTER SYSTEM. HOWEVER, THE MEMO STATES THAT ONLY CERTAIN 2010 VEHICLES ARE AFFECTED AND MINE IS NOT ONE OF THEM. I AM TERRIFIED THAT ONE DAY SOON, THE CAR WILL NOT STOP AT ALL AND MY FAMILY AND I WILL BE SERIOUSLY INJURED. WE RECEIVED A QUOTE OF APPROXIMATELY $1400 TO REPAIR THE BRAKE BOOSTER SYSTEM. FORD IS COMPLETELY AWARE THAT THE BRAKES ON THE 2010 EDGE ARE FAULTY, BUT THEY KNOWINGLY CONTINUE TO PLACE FAMILIES IN DANGER BY NOT ACKNOWLEDGING THAT THE BRAKE DEFECT IS MORE WIDESPREAD.

07/03/2015
Components: SUSPENSION
Incident Date: 02/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC9AB******
Summary

REAR WHEEL BEARING FAILURE.

06/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC6AB******
Summary

I HAVE ONLY OWNED MY 2010 FORD EDGE LESS THAN A YEAR AND THE PANORAMIC MOONROOF MOTORS WENT OUT. NOT JUST ONE, BUT BOTH. I LIVE IN WISCONSIN AND REALLY CAN ONLY USE THE MOONROOF MAYBE 4 MONTHS OUT THE YEAR, AND FOR BOTH MOTORS TO BLOW IS NOT GOOD. MY FAITH IN FORD HAS DEAD. IT IS GOING TO COST ME OVER 1,000 TO FIX.

06/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

I HAVE A 2010 FORD EDGE. WHEN PARKED IN MY GARAGE, I WOULD NOTICE THE ODOR OF GASOLINE. LATER, I NOTICED FUEL STAINS ON MY SLIGHTLY SLANTED DRIVEWAY UNDER WHERE THE EDGE WAS OFTEN PARKED. THE LOCAL FORD DEALERSHIP INSPECTED MY TANK AND FOUND THAT IT WAS SEVERELY CORRODED IN SEVERAL LOCATIONS, INCLUDING THE SEAMS OF THE TANK. SEVERAL CALLS TO VARIOUS NUMBERS FOR FORD CUSTOMER RELATIONS ONLY RESULT IN MANY MINUTES ON HOLD, TO BE TOLD THE SAME THING - WHICH IS THAT THE 2010 IS NOT SUBJECT TO THE 14S22 RECALL FOR 2007 AND 2008 MODELS. THE REPRESENTATIVE TOLD ME TO KEEP MY RECEIPTS WHEN I HAVE THE REPAIRS DONE AND FORD MAY REIMBURSE ME IF THE RECALL IS EXPANDED. THE ESTIMATE FOR THE REPAIR AND REPLACEMENT OF THE CORRODED TANK IS $5000. ON TOP OF THAT, THERE ARE NO TANKS AVAILABLE. THIS GAS TANK PROBLEM IS AN ACKNOWLEDGED SAFETY ISSUE. APPARENTLY, FORD WOULD RATHER I DRIVE A VEHICLE THAT THEIR DEALERSHIP AFFIRMS IS UNSAFE, THAN ENROLL ME IN THE PROGRAMS AVAILABLE TO 2007/08 MODEL YEAR OWNERS WHO COME UNDER THE #14S22 RECALL. HOPEFULLY, THE NUMBER OF COMPLAINTS ON THIS ISSUE HAS REACHED A CRITICAL MASS TO BE DEFINED AS "A TREND." I PRAY THAT THERE ARE NO FIRES, INJURIES OR WORSE BECAUSE OF THIS SAFETY ISSUE.

06/03/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC8AB******
Summary

REAR TAIL LIGHT REPLACEMENT FOR SECOND TIME ALONG WITH MARKER LIGHT. BOTH BULBS AND SOCKETS WERE BLACK AND HOT FROM EXTREME HEAT. CAUSE FOR CONCERN THAT THIS MAY START A FIRE.

05/31/2015
Components: SERVICE BRAKES
Incident Date: 05/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC4AB******
Summary

PROBLEM TO BREAK THE CAR IN A SLOPE. WHEN I PRESS THE THE BREAK PEDAL, IT GONE ALL THE WAY OUT. WHEN I PRESS FOR A SECOND TIME IT STOP AT LEAST 25 FEET TO HIT A WALL. AS PER MECHANIC CONSULTED THIS WAS DUE TO A DEFECTIVE BREAK BOOSTER IN MY FORD EDGE SEL 2010.

05/14/2015
Components: SEATS
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB

04/15/2015
Components: SERVICE BRAKES
Incident Date: 04/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

BRAKES MADE HISSING SOUND WHEN PEDAL WAS PRESSED AND THEN HAD TO STOMP ON THE PEDAL TO GET THE CAR TO STOP. THE VEHICLE NEARLY SLID INTO A BUSY HIGHWAY AT THE INTERSECTION BECAUSE THE BRAKES DIDN'T ENGAGE. A CERTIFIED FORD TECHNICIAN AT THE DEALERSHIP SAID THE ISSUE WAS A FAULTY BRAKE BOOSTER THAT NEEDED REPLACED. APPARENTLY, THIS HAS BEEN A HUGE ISSUE WITH MANY FORD MODELS INCLUDING MINE. A SIMPLE GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS ABOUT THIS DEFECTIVE PART. PLEASE INVESTIGATE! THIS IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE THERE IS A SERIOUS ACCIDENT. *TR

01/30/2015
Components: POWER TRAIN
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

I WAS DRIVING UP HILL AT 40MPH, I FIRST NOTICED MY RPMS DROPPING, THEN MY SPEED. CAME HOME AND CALLED DEALERSHIP, AS MY VEHICLE IS UNDER WARRANTY, CAR WAS TOWED TO FAIRFIELD FORD. THEY CALLED LATER TO TELL ME IT WAS THE THROTTLE BODY ASSEMBLY AND HE TOOK IT APART AND CLEANED IT. HE SAID AT THIS TIME, IT WAS FINE. OF COURSE, THIS WAS THE ONE THING NOT COVERED BY THE EXTENDED WARRANTY. WITHIN 2 WEEKS, THE SAME THING HAPPENED AGAIN. IT WAS INTERMITTENT. SO I HAD MY MECHANIC REPLACE THE PART. *TR

01/28/2015
Components: POWER TRAIN
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC9AB******
Summary

FOUND A TRANSMISSION LEAK ON THE FLOOR OF GARAGE. TOOK TO LOCAL TRANSMISSION MECHANIC WHERE HE DETERMINED THAT THE POWER TRANSFER UNIT REQUIRED TO BE REPLACED. AFTER A REVIEW OF THE INTERNET, FOUND THIS TO BE A PROBLEMATIC ISSUE WITH THE FORD EDGE. COMMUNICATED WITH FORD, HOWEVER NO ASSISTANCE ON MY $1,569.91 COST WAS PROVIDED ...UPDATED 03/31/15 *BF *TR

01/19/2015
Components: SERVICE BRAKES
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

BRAKES HAVE BECOME SPONGY AND A HISSING SOUND IS EMITTED WHEN THEY ARE PRESSED. PEDAL MUST BE PRESSED HARDER THAN NORMAL. *TR

09/29/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

STOP/BRAKE/SIGNAL LIGHT BURNED OUT 1ST TIME JUST REPLACED IT! BURNED OUT 2ND TIME A YEAR OR SO LATER, NOTICED THE RECEPTACLE LOOKED BLACK!! BURNED OUT 3RD TIME A DAY OR SO LATER, NOTED THE RECEPTACLE LOOKS REALLY BLACK,I GOT ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MODEL CAR !!!....DEALER KNOWS OF NO RECALL BUT I CAN ASSURE NOT HAVING A LEFT TURN SIGNAL IN THE REAR IS A REAL SAFETY HAZARD !!!! THE BULB SOCKET LOOKS AS IF HAS ALMOST MELTED AND I THINK IT POSES A REAL DANGER . *TR

09/20/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC3AB******
Summary

DOOR AJAR WARNING LIGHT STAYS ON, CAN'T LOCK DOORS. INTERIOR LIGHTS STAY ON ALL THE TIME, HARD TO SEE AT NIGHT WHEN DRIVING WITH THE INTERIOR LIGHTS ON. HAD TO REPLACE BATTERY DUE TO LIGHT DRAINING BATTERY. FORD NEEDS TO ADDRESS. *TR

09/17/2014
Components: SERVICE BRAKES
Incident Date: 09/02/2014
Crash: No
Fire: No
Summary

HAD TO PUSH THE BRAKE PEDAL VERY HARD TO STOP, SO BASICALLY NO POWER BRAKES. TOOK IT TO THE FORD DEALER AND PAID >$600 TO REPLACE THE BRAKE BOOSTER. I HAVE NEVER HAD TO REPLACE ONE OF THESE IN ANY CAR I HAVE OWNED. THIS IS NOT A REPAIR THAT SHOULD BE NEEDED GIVEN THE NUMBER OF MILES ON THE CAR. FORD SHOULD BE THE ONE PAYING FOR THIS REPAIR. *TR

09/14/2014
Components: SERVICE BRAKES
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

VERY HARD BRAKE. EXTREMELY HARD TO STOP ESPECIALLY AT A SLOW ROLL. BRAKING AT FASTER (20-30MPH) SPEEDS MORE EFFECTIVE, BUT VERY INEFFECTIVE WHEN MOVING VERY SLOWLY (5MPH OR LESS). WHEN APPLYING BRAKE, THERE IS A HISSING SOUND. VERY SCARY TO DRIVE AND ONLY DID TO GET TO REPAIR SHOP. THIS PROBLEM MATCHES EXACTLY AN EXISTING RECALL WITH FORD EDGE 2010'S, BUT FOR SOME REASON MY VIN WAS EXCLUDED IN THE RECALL. CAR REPAIRED AT FORD DEALER, BUT HAD TO PAY MORE THAN $500. *TR

08/28/2014
Components: SERVICE BRAKES
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AC7AB******
Summary

AT RANDOM TIMES WHEN BRAKING THE BRAKE PEDAL WILL FEEL LIKE A BRICK, WITH NO POWER BRAKE BOOST. IT FEELS LIKE THE BRAKES WOULD FEEL IF THE CAR WERE SHUT OFF, BUT IT IS STILL RUNNING. OR AT OTHER TIMES THE PEDAL IS VERY SPONGY FEELING. IN BOTH CASES THERE IS A DELAY IN BRAKING CAUSING A POTENTIALLY HAZARDOUS SITUATION. *TR

08/27/2014
Components: SERVICE BRAKES
Incident Date: 08/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

BRAKE PEDAL BECAME STIFF AND IT WAS HARD TO STOP WITHOUT STANDING ON BRAKE. MECHANIC HAD TO REPLACE THE POWER BRAKE BOOSTER. NHTSA HAS A FILE # 10052836 AND FORD ISSUED TSB #CSP-13N02 TO NOTIFY AND REPLACE PART FOR ONLY SELECT CARS. IF YOU AREN'T IN THIS GROUP, YOU HAVE NO IDEA YOUR BRAKES WILL SUDDENLY BE DIFFICULT TO APPLY, RESULTING IN ACCIDENTS. *TR

08/21/2014
Components: POWER TRAIN
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC8AB******
Summary

VEHICLE DEVELOPED A CLANKING / CLUNKING SOUND. FELT LIKE IT WAS DRAGGING SOMETHING VERY HEAVY, AUTOMATIC TRANSMISSION SHIFT POINTS SEEMED TO BE DELAYED AND SHIFTING TO A HIGHER GEAR HAPPENED AT A VERY HIGH RPM. STOPPED VEHICLE AND TURNED IT OFF. NOISES WENT AWAY AFTER RESTARTING, BUT ACCELERATION WAS VERY SLUGGISH AND IT DIDN'T SHIFT TO A HIGHER GEAR UNTIL A VERY HIGH RPM, THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR. TOOK IT TO A REPAIR SHOP AND IT WAS TEST DRIVEN AND PUT ON THE LIFT. CHECKED FOR ANY MALFUNCTION CODES. THE MECHANIC COULD FIND NOTHING WRONG. THIS HAS HAPPENED TWICE. *TR

08/05/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

REPLACED THE TAIL LIGHT BULB FOR THE FIRST TIME BY MYSELF NOT AT DEALER AND THE HOUSING THAT HOLDS TAIL LIGHT IS BURNT. I AM CONCERNED THAT THIS COULD CREATE ELECTRICAL FIRE I MY VEHICLE BULB 13466. SOCKET HOUSING 13411. *TR

07/27/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS

06/26/2014
Components: STRUCTURE
Incident Date: 05/06/2014
Crash: No
Fire: No
Summary

DRIVER'S SIDE DOOR AJAR WARNING STAYS ON MAJORITY OF THE TIME. YOU HAVE TO OPEN AND CLOSE THE DOOR AT LEAST 3 TIMES EVERYTHING YOU GET IN THE CAR BEFORE IT WILL TURN OFF. UNDERSTAND A LOT OF EDGES HAVE THIS ISSUE AND IT SHOULD BE RECALLED. INSTEAD OF HAVING TO PAY OUT OF POCKET. *TR

06/14/2014
Components: VISIBILITY,UNKNOWN OR OTHER
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS IN THE PAST. WE ARE HAVING IT REPAIRED USING INSURANCE COVERAGE. *JS

06/02/2014
Components: STEERING
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING THE PARKING LOT AT 40 MPH THERE WAS NOISE THAT SOUNDED THROUGHOUT THE VEHICLE. THERE WAS ALSO A GRINDING NOISE WHEN THE VEHICLE MADE A TURN AS THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED WITH A POWER STEERING FLUID LEAK. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 65,200.

05/28/2014
Components: SERVICE BRAKES
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD SOUND COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

04/28/2014
Components: POWER TRAIN
Incident Date: 04/07/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

04/11/2014
Components: STEERING,STRUCTURE
Incident Date: 04/09/2014
Crash: No
Fire: No
Summary

RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS

04/02/2014
Components: AIR BAGS
Incident Date: 03/07/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON LIFE SUPPORT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 06/17/14*LJ THE CONSUMER STATED AS A DIRECT RESULT OF THE ACCIDENT, HIS WIFE DIED SHORTLY THEREAFTER, ON APRIL 7, 2014, FROM THE INJURIES SHE SUSTAINED. UPDATED 08/05/14.

03/26/2014
Components: POWER TRAIN
Incident Date: 03/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4JC2AB******
Summary

I WAS ATTEMPTING TO PARK ON A STEEP INCLINE IN SAN FRANCISCO ON A RAINY DAY, BECAUSE I WAS AWARE THAT MY VEHICLE TENDS TO ROLL BACKWARDS UPON RELEASING THE BRAKE (EVEN WHEN IN DRIVE), I DECIDED TO NOT PARK IN THAT SPOT AND WAS VERY CAREFUL TO SHIFT INTO DRIVE AND GUN THE GAS SO THE CAR WOULD MOVE FORWARD AND NOT ROLL BACK INTO ANYTHING BEHIND ME. I HAD SUCCESSFULLY USED THIS TECHNIQUE BEFORE, BUT THIS TIME GUNNING THE GAS STILL RESULTED IN MY ROLLING BACKWARDS AND CAUSED A COLLISION. AFTER THE COLLISION, REAPPLYING THE GAS MADE THE CAR MOVE FORWARD, BUT NOW THE DAMAGE WAS DONE. I DO NOT KNOW IF THIS IS A GEAR SELECTOR PROBLEM, AN ISSUE WITH THE CAR IN THE GREAT DEAL IT ROLLS BACK ON HILLS, OR A COMBINATION OF BOTH, BUT THIS IS DEFINITELY A SAFETY ISSUE AND WAS NOT BROUGHT TO OUR ATTENTION WHEN PURCHASING THE VEHICLE OR IN ANY OF THE SAFETY INFORMATION WE READ TO DATE ESPECIALLY CONSIDERING THE HILLY ENVIRONMENT IN THE BAY AREA. IF THE VEHICLE HAD A MANUAL 4WD SELECTOR LIKE MY OLD FORD RANGER DID, SWITCHING THIS ON WOULD RESOLVE THIS ISSUE ON HILLS, AND ALLOWING IT TO BE SHUT OFF DURING NORMAL DRIVES WOULD STILL RESERVE THE FUEL ECONOMY THAT FORD WAS GOING FOR WITH THIS MODEL. *TR

03/18/2014
Components: SERVICE BRAKES
Incident Date: 01/21/2014
Crash: Yes
Fire: No
Summary

I HOPE AND I PRAY THAT SOMEONE WILL BE AN ANGEL FOR US TO HELP US. WE AS AN INDIVIDUAL CAN NOT FIGHT A BIG COMPANY LIKE FORD MOTORS, WE ARE HELPLESS. PLEASE HELP US. TOO MANY COMPLAINT ON FORD 2010 ACCELERATION PROBLEM THAT HAD INJURED MANY MANY AND PUT A LOT OF PEOPLES LIFE IN DANGER. I BOUGHT MY FORD LAST YEAR FROM AN AUTO DEALER. THE FIRST TIME I NOTICED THE ACCELERATION PROBLEM, I WAS PARKING MY CAR IN A PARKING LOT AND MY CAR ACCELERATED ON ITS OWN AND I WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN MY GARAGE AND THE CAR ACCELERATED AGAIN ON ITS OWN AND I ALMOST PUSH MY SONS THROUGH THE GARAGE DOOR. THE THIRD TIME IT HAPPENED IT ACCELERATED AGAIN ON ITS OWN AND THE BRAKE DID NOT WORK. I HIT A PARKED CAR IN A SMALL TOWNHOUSE PARKING LOT. MY CAR AND THE OTHER CAR WAS DAMAGED. POLICE REPORT WAS FILED AND MY AUTO INSURANCE FIXED THE 3 CARS INVOLVED. I WAS SCARED I THOUGHT I WAS GOING TO DIE THAT DAY. SINCE THIS TIME I HAVE BEEN TRYING TO RESOLVE THE PROBLEM WITH THE FORD COMPANY BUT THEY'RE NOT TAKING ANY RESPONSIBILITY ON THE MATTER. I THEN WENT ON THE INTERNET TO RESEARCH ON THIS PROBLEM. FOUND OUT THAT THERE ARE LOTS AND LOT OF COMPLAIN ON THIS ACCELERATING PROBLEM WITH FORD EDGE 2010. YET FORD CLAIMED THERE IS NO RECALL ON THE MODEL. WHEN IS FORD GOING TO TAKE RESPONSIBILITY AND FIX THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET KILLED BEFORE ATAKING CARE OF THIS SITUATION. PLEASE HELP US. YOU ARE THE LAST HOPE. I AM PAYING FOR THE CAR BUT I AM TOO AFRAID TO DRIVE IT ITS BEEN PARKED SINCE THE ACCIDENT. PLEASE HELP. *TR

02/27/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC6AB******
Summary

THE RIGHT REAR TAILLIGHT BULB #4157 HAS BEEN REPLACED SEVERAL TIMES. THE SOCKET AND THE PLASTIC ON THE BULB IS MELTED AND DISCOLORED. FORD SAYS THEY ARE NOT AWARE OF ANY PROBLEMS BUT THERE ARE A GREAT NUMBER OF THIS SAME PROBLEM ON THE INTERNET. WITH THIS MUCH HEAT THERE IS THE POSSIBILITY OF A FIRE AND NO FUSE OR CIRCUIT BREAKER HAS BEEN TRIPPED.

02/07/2014
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/28/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDX4KCXAB******
Summary

I BOUGHT A USED 2010 FORD EDGE LAST YEAR AUGUST FROM CONNICELLI DEALER IN CONSHOHOKEN PA. THE SAME DAY I BOUGHT THE CAR, ON MY WAY HOME I NOTICED THAT THE BRAKE HAS A PROBLEM. TOOK IT BACK AND WAS FIXED. RIGHT AFTER THIS., I WAS PARKING IN A SMALL PARKING LOT , THE CAR ACCELERATED ON HIS OWN AND WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN FRONT OF MY GARAGE, THE CAR ACCELERATED AGAIN AND I ALMOST DRAG MY SECOND CAR TO THE BASEMENT. THE THIRD TIME, I WAS PARKING IN SMALL PARKING LOT AND IT ACCELERATED AGAIN. ONLY THIS TIME, THE CAR CRASH INTO PARKED CAR AND THE CAR HIT ANOTHER CAR. MY CAR AND TWO OTHER CARS WAS DAMAGED. THANK GOD, NOBODY WAS IN THE TWO CARS. THE 3 CARS LOOK LIKE IT WAS A HIGHWAY AUTO ACCIDENT. I AM NOT SURE IF THE US GOVERNMENT IS GOING TO DO ANYTHING ABOUT FORD AND THE ACCELERATION PROBLEM UNTIL WHEN IT KILLS ONE OF THEIR OWN. ORDINARY CITIZEN DO NOT COUNT. FORD COMPANY IS A GIANT, MEGA COMPANY THAT HELPS WHEN IT COMES TO POLITICIANS IN US. I AM SCARED OF THIS CAR. IT ALMOST KILL ME. FEDERAL GOVERNMENT IS ON THIS MONSTER HEARTLESS COMPANY SIDE. KILLING INNOCENT PEOPLE BECAUSE OF THEIR POWER IN THIS COUNTRY. FORD COMPANY ARE UNTOUCHABLE. CONSUMERS JUST HAVE TO LIVE WITH IT. THE ONLY TIME YOU PROBABLY GET A SOLUTION WILL BE WHEN ONE OF THE TOPS GET KILLED IN A FORD AUTO ACCIDENT OCCURRING WITH AN ACCELERATION PROBLEM. THEN YOU WILL HEAR IT THE CNN. SHAME ON ALL THAT KNOWS THIS ACCELERATION PROBLEM AND NOT DOING ANYTHING. WILL IT BE DIFFERENT IF ITS YOUR MOTHER, FATHER, WIFE, HUSBAND, DAUGHTER, SON OR GRANDCHILDREN. I AM 56 YEAR OLD AND I HAVE DRIVEN DIFFERENT CARS, NEVER BEEN IN AN ACCIDENT UNTIL I BOUGHT THIS FORD EDGE. DO THE RIGHT THING. FORD COMPANY YOU'RE SELLING US A LEMON AND YOU KNOW IT. YOU NEED TO PAY FOR THIS KILLINGS. US FEDERAL GOVERNMENT, YOU'RE OUR LAST HOPE. PLEASE HELP US. *TR

01/30/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

CPSC: I1410473A. 2010 FORD EDGE. CONSUMER STATED THEY ARE HAVING MULTIPLE PROBLEMS WITH THE CAR. *LN THE CONSUMER STATED WITHIN THE LAST MONTH, THE TORQUE CONVERTER, THROTTLE BODY AND MOTOR ASSEMBLY HAD TO BE REPLACED. ALSO, THERE WAS A SMELL OF GAS COMING FROM THE VEHICLE AND THE ENGINE HESITATED AT TIMES. *JB

12/11/2013
Components: STEERING,POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 03/08/2012
Crash: No
Fire: No
Summary

CAR JERKS AND ANTI LOCK/TRACTION CONTROL SYSTEM TRIES TO ENGAGE DURING TURNS TO LEFT PULLED CODES FROM CAR THEY WERE P1650 POWER STEERING ,DEALER SAID THIS WAS TIED TO ANTI ROLL AND ALSO CONTROL TRANSMISSION AND BRAKE SYSTEM AND WOULD COST ME 930.00 TO REPAIR, NEXT CODE WAS P1703 BRAKE SWITCH,THEN CODE P1780 TRANSMISSION CONTROL. ITS OBVIOUS FORD MOTOR COMPANY KNOWS THEIRS A PROBLEM WITH THIS TYPE OF AUTO..RESEARCH ON INTERNET SHOW THIS SAME PROBLEM SINCE 2007 OR SO TO PRESENT! *TR

12/05/2013
Components: EXTERIOR LIGHTING
Incident Date: 12/03/2013
Crash: No
Fire: No
Summary

BOTH TAILLIGHTS BURNT AND MELTED INTO THE SOCKET. THERE WERE NO WARNING SIGNS OR CODES. *TR

12/03/2013
Components: EXTERIOR LIGHTING
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC0AB******
Summary

BADLY BURNED REAR TAIL LIGHT SOCKETS. LEFT REAR TURN SIGNAL QUIT WORKING, IN THE PROCESS OF CHANGING THE BULB FOUND THE PROBLEM TO BE A BADLY BURNED LAMP SOCKET. THE ONE ON THE RIGHT IS IN THE SAME CONDITION. THIS IS A SAFETY PROBLEM BECAUSE IT IS THE BRAKE LIGHT AND TURN SIGNAL LIGHT. *TR

10/16/2013
Components: SERVICE BRAKES,ENGINE
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC5AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE AND THE BRAKE PEDAL HAD TO BE DEPRESSED NUMEROUS TIMES TO BRING THE VEHICLE TO STOP. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE BRAKE BOOSTER SYSTEM NEEDING TO BE REPLACED. THE STALLING FAILURE WAS NOT DIAGNOSED.THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 23,000.

09/17/2013
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

TODAY, MY WIFE BROUGHT HER 2010 FORD EDGE IN FOR THE 3RD TIME IN A MATTER OF 3 WEEKS, TO THE LOCAL DEALERSHIP. THE PROBLEM IS WHILE SHE IS DRIVING, THE CHECK ENGINE LIGHT WILL COME ON AND THE ENGINE WILL STALL LEAVING HER STRANDED IN THE MIDDLE OF TRAFFIC, AFTER A MINUTE SHE CAN RESTART IT BUT IT HAPPENS SHORTLY AFTER THAT. THEY HAD REPLACED A SENSOR ON THE LAST VISIT BUT YET AGAIN TODAY THE LIGHT CAME BACK ON AND IT STALLED SEVERAL TIMES BEFORE SHE COULD GET IT HOME. THIS PLACES MY WIFE AND OTHERS IN TRAFFIC WITH HER IN DANGER AS WHEN THE CAR STALLS THERE IS NO WAY TO WARN OTHER DRIVERS AND COULD CAUSE AN ACCIDENT. I DO NOT BELIEVE THE DEALERSHIP HAS ANY CLUE AS TO WHAT IS GOING ON WITH THIS VEHICLE. I HAVE DONE SOME RESEARCH ONLINE USING GOOGLE AND HAVE FOUND THERE ARE MANY OTHERS OUT THERE WHO SEEM TO HAVE HAD THE SAME PROBLEM AND NO ONE SEEMS TO HAVE A DEFINITE REASON AS TO WHY. *TR

08/22/2013
Components: WHEELS
Incident Date: 08/19/2013
Crash: No
Fire: No
Summary

I PURCHASED A USED VEHICLE FROM BROADWAY KIA. UPON INSPECTION I FOUND THAT THERE WERE A FEW, WHAT APPEARED TO BE COSMETIC DAMAGES TO THE FRONT PASSENGER SIDE RIM. I ASKED THE SALES PERSON, [XXX] ABOUT THE DAMAGED RIM BECAUSE IT APPEARED TO BE BENT. HE ASSURED ME THAT THE ENTIRE VEHICLE WAS INSPECTED AND THAT THE TIRE/WHEEL WAS NOT COMPROMISED. APPROXIMATELY 2 WEEKS LATER THE TIRE PRESSURE GAUGE CAME ON IN THE CAR. I FILLED ALL THE TIRES BECAUSE AT THAT POINT I WAS NOT CERTAIN ANY ONE TIRE WAS LOW. APPROXIMATELY 2 WEEKS AFTER THAT I HAD TO PUT MORE AIR IN THE RIGHT PASSENGER SIDE TIRE. AT THAT POINT I WENT TO A FIRESTONE TIRES TO HAVE THEM REPAIR WHAT I THOUGHT WAS A LEAK. THEY ADVISED THAT THE TIRE COULD NOT BE DISMOUNTED AND REPAIRED BECAUSE THE RIM ITSELF WAS BENT AND CRACKING AND THAT I WOULD NEED AN ENTIRE NEW WHEEL (TIRE AND RIM). AT THAT POINT I EMAILED ONE OF THE MANAGERS AT BROADWAY KIA TO LET THEM KNOW WHAT WAS GOING ON. I WENT IN ON 8/18/13 AND PURCHASED A NEW SET OF TIRES AND RIMS AS I NEEDED TO BE ABLE TO DRIVE. I CONTACTED THE GENERAL MANAGER REGARDING THE ISSUE AND WAS ASKED TO BRING THE CAR IN BUT ONCE HE FOUND OUT THAT I HAD ALREADY PURCHASED NEW RIMS/TIRES HE TOLD ME THERE WAS NOTHING HE COULD DO. I WAS ADVISED BY THE TIRE REPAIR PERSON THAT HAD I HIT SOMETHING JUST RIGHT OR HAD TOO MUCH PRESSURE APPLIED ON THE TIRE IT COULD HAVE BLOWN. THIS CAR WAS NOT SAFE TO DRIVE OFF THE LOT OR ALLOW SOMEONE TO DRIVE FOR AN ENTIRE MONTH. THIS COMPANY NEEDS TO BE HELD TO HIGHER SAFETY STANDARDS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/08/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2013
Crash: No
Fire: No
Vehicle Identification Number: IFMCUODGXAK******
Summary

POWER FAILURE WHILE MERGING ONTO HIGHWAY 5 IN SAN DIEGO CA. ENGINE RPM REDUCED TO IDLE. AFTER COASTING TO THE SIDE OF THE ROAD, ENGINE WAS IDLING. THE ENGINE WAS TURNED OFF AND AFTER ABOUT 1 MINUTE IT WAS RESTARTED. I NEXT SHIFTED IT BACK INTO DRIVE AND IT WAS WORKING AGAIN. SAME FAILURE OCCURED ON 7/29/2013 WITH THE SAME RESULTS. CORRECTIVE ACTION REQUIRED THROTTLE BODY ASEMBLY ON BACK ORDER. *TR

08/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4ACXAB******
Summary

VEHICLE WAS PARKED...WENT TO START VEHICLE...BRIGHT LIGHT INDICATOR WAS ON DASHBOARD, UNABLE TO MOVE VEHICLE OUT OF PARK UNLESS MANUALLY DONE, WHEN VEHICLE STARTS ALL INDICATORS ON INSTRUMENT PANEL COMES ON, NOTICES UNDER THE COMPUTER OUTPUT ON INSTRUMENT PANEL INDICATES A HOST OF PROBLEMS, SO BASICALLY THE COMPUTER HAS FAILED TO SOME NATURE CAUSING ERRORS TO SHOW. HAZARDS DON'T WORK, BRAKE AND TURN SIGNALS DON'T WORK, BUT THE VEHICLE WILL START AT LEAST UNTIL THE BATTERY IS DEAD FROM THE LIGHTS ON THE INSTRUMENT PANEL RUN IT OUT. HAD THIS COVERED UNDER WARRANTY TWICE THIS IS THE THIRD OCCURRENCE WITHOUT DETERMINATION OF PROBLEM. VEHICLE HAS TO BE TOWED TO DEALERSHIP FOR REPAIR...I BELIEVE RESETTING THE COMPUTER IS THE ONLY OPTION BECAUSE DIAGNOSTICS RUN DO NOT INDICATE A KNOWN PROBLEM. MY BELIEF IS THAT AFTER 3 OCCURRENCES OF THIS THE COMMON DENOMINATOR IS A STRONG ELECTRICAL STORM OCCURRING PRIOR TO THE COMPUTER FAILING. THE VEHICLE HAS NOT BEEN HIT BY LIGHTNING, BUT, THERE HAS BEEN HEAVY STRIKES AROUND OR NEAR THE VEHICLE THAT UPSET THE COMPUTER...JURY IS STILL OUT ON MY THEORY, BUT THIS IS WHAT I HAVE OBSERVED. *TR

07/23/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7BB******
Summary

VEHICLE STALLED GOING 60 MPH ON BUSY FREEWAY. TURNED FLASHERS ON IMMEDIATELY AND FORTUNATELY TRAFFIC REALIZED VEHICLE WAS HAVING DIFFICULTIES AND ALLOWED ME TO MOVE OVER TO SHOULDER. CAR RESTARTED AND EXITED TO ALTERNATE ROUTE AS SOON AS POSSIBLE. STALLED REPEATEDLY AT VARIOUS SPEEDS AFTER THAT. CURRENTLY WAITING ON TROTTLE BODY TO BE SHIPPED TO MECHANIC FOR REPAIR. AM AWARE THAT FEDERAL SAFETY INVESTIGATORS ARE LOOKING AT SAME PROBLEM WITH FUSION, MILAN, ESCAPE AND MARINER. PLEASE CONSIDER DOING THE SAME FOR FORD EDGE. THIS VEHICLE IS ONLY 2 1/2 YEARS OLD. OTHER THAN THE OBVIOUS SAFETY THREAT THIS MALFUNCTION POSES, IT IS ALSO A COSTLY REPAIR. *TR

06/27/2013
Components: POWER TRAIN
Incident Date: 12/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC4AB******
Summary

MY FORD EDGE 2010 HAS ISSUES WITH THE TRANSMISSION. THE CAR NOW HAS 76,000 MILES BUT ABOUT EVERY 20,000 MILES I HAVE A VIOLENT TRANSMISSION SHIFT. IT IS EITHER THE TRANSMISSION OR THE ALL WHEEL DRIVE CONTROLS. THE CAR WILL BE GOING ALONG AND ALL OF A SUDDEN THERE IS A LOUD NOISE AND JERKING BACK AND FORTH FOR ABOUT 3 SECONDS. IT SOUNDS LIKE THE TRANNY IS FALLING OUT OR HAS ROCKS IN IT. I TOOK IT TO FORD MANY TIMES AND THEY ACKNOWLEDGE THERE IS A PROBLEM BUT ALL THEY DO IS UPDATE THE SOFTWARE ( AND CHARGE ME). THEY KEEP SAYING THERE IS A FIX FOR THE ISSUE IN THE SOFTWARE BUT IT DOESN'T FIX THE ISSUE. THEY GAVE ME AN EXTENDED WARRANTY BUT IT DOESN'T MATTER BECAUSE THEY DON'T CARE TO FIND THE PROBLEM. I ASKED WHY THEY DON'T PULL THE TRANNY PAN IN LOOK FOR LOOSE METAL OR ISSUES AND THEY SAID THEY HAVE TO CHARGE ME. THE DEALER TOLD ME THEY HAVE TO PAY THERE OWN GUYS TO LOOK FOR THE PROBLEM AND THEY DON'T GET REIMBURSED BY FORD FOR THIS SO THEY AREN'T GOING TO DO ANYTHING EXCEPT PUT A RECORDER ON MY CAR FOR 30 DAYS AGAIN. I TOLD THEM IT IS INTERMITTENT. THEY OFFERED TO SELL ME A NEW CAR OR FIND ANOTHER EDGE WITH 76,000 AND PUT ME IN THAT. I TOLD THEM I DIDN'T WANT TO SPEND MONEY ON ANOTHER CAR BECAUSE I JUST SPENT 34,000 ON THIS ONE AND GIVING ME ANOTHER EDGE THE SAME AGE I HAVE NO CLUE WHAT PROBLEMS I COULD HAVE WITH THAT. IN OTHER WORDS FORD ISN'T WORRIED ABOUT MY ISSUE UNTIL SOMEONE GETS HURT. THE WARRANTY DOESN'T MEAN A THING TO THEM. IF IT CAUSES AN ACCIDENT I WILL SUE THEM FOR EVERYTHING FOR SELLING ME A DEFECTIVE CAR AND NOT STANDING BEHIND IT. *TR

05/31/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

ON 05/01/2013 I ENTERED INTO A PARKING LOT IN A SHOPPING MALL, WITH MY RIGHT FOOT ON THE BRAKE PEDAL WHILE BRAKING TO STOP AT A 15 OR 20 MILES PER HOUR, THE VEHICLE SUDDENLY AND UNINTENTIONALLY ACCELERATED, THE RPMS JUMPED ABOUT 2000 MORE (1500 TO 3500 APROX.) AND I LEFT THE TIRES PRINTS OVER THE PAVEMENT BECAUSE I PUT THE BRAKE FULLY PRESSED WHILE THE ENGINE WAS ACCELERATING WITHOUT TOUCHING THE GAS PEDAL. FORTUNATELY THERE WAS NO CRASH NOR INJURIES TO PASSENGERS OR PEDESTRIANS, BUT I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED TO SEVERAL PERSONS AROUND THE COUNTRY, SO I ASK IF THIS GOVERNMENT AGENCY WOULD ISSUE A RECALL BECAUSE IT IS A SAFETY AND A HIGH RISK SITUATION. THANK YOU. *TR

05/07/2013
Components: WHEELS
Incident Date: 05/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GCXAB******
Summary

I WAS PERFORMING PREVENTATIVE VEHICLE MAINTENANCE ON MY 2010 FORD EDGE. I HAD JUST COMPLETED A BASIC OIL CHANGE, TO INCLUDE BOTH OIL FILTER AND AIR FILTER CHANGE ALONG WITH TOPPING OFF OF ALL VEHICLE FLUIDS. I LASTLY ATTEMPTED TO ROTATE THE VEHICLE TIRES WHEN I NOTICED THAT TWO OF THE VEHICLES LUG NUTS WHERE JUST FREE SPINNING ALONG THE WHEEL STUD OR BOLT. AT FIRST I THOUGHT THE LUG NUTS HAD JUST STRIPPED AND WAS IN THE PROCESS OF REPLACING THEM WHEN THE ENTIRE LUG NUT AND WHEEL STUDS (BOLT) CAME COMPLETELY OFF THE WHEEL HUB. THIS IS VERY CONCERNING DUE TO THE FACT THAT THE VEHICLE IS ONLY TWO (2) YEARS OLD AND IN EXCELLENT CONDITION, NOT TO MENTION THAT I HAVE NEVER ENCOUNTERED A PROBLEM WITH A VEHICLES WHEEL STUDS. THE WHEEL STUDS ALONG WITH THE LUG NUTS ARE THE COMPONENTS THAT HOLD THE TIRES SECURELY TO THE VEHICLES. AFTER SEVERAL ATTEMPTS TO LOCATE THE VEHICLE AT THE LOCAL PARTS STORES, I SPENT SEVERAL HOURS ON THE WEB TRYING TO FIND THE REPLACEMENT WHEEL STUDS TO NO AVAIL. HOWEVER, I DID FIND WHERE FORD MOTOR VEHICLE COMPANY HAS RECALLED SEVERAL 2010 FORD FOCUS AND 2010 FORD FUSION FOR THE SAME PROBLEM. TO QUOTE "LUG NUT, BOLT OR STUD WERE FOUND DEFECTIVE, (SHEARED COMPLETELY OFF) ON SEVERAL 2010 FORD FUSION MODELS." WHEN I APPROACHED THE FORD DEALERSHIP TO ORDER REPLACEMENT WHEEL STUDS THEY ACTED SUPRISED AND NON-CHALANT CONCERNING THE PROBLEMS AND SIMPLY STATED THAT MY VEHICLE WAS NO LONGER UNDER WARRANTY. IS THIS RELATED? *TR

04/16/2013
Components: EXTERIOR LIGHTING
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC0AB******
Summary

THE REAR DRIVERS SIDE BRAKE/BLINKER LIGHT SOCKET IS BURNED BLACK WHERE THE LIGHT BULB CONNECTS TO THE SOCKET. I'VE SEEN OTHER COMPLAINTS ABOUT THIS ON LINE. THIS IS ACTUALLY THE 2ND TIME I'VE HAD TO REPLACE THE BULB, BUT I DID NOT RECORD THE MILEAGE (ESTIMATE ABOUT 40,000 MILES) THE FIRST TIME. WHEN I REPLACED IT THE FIRST TIME, I NOTICED THE SOCKET WAS BURNED THEN TOO. *TR

02/21/2013
Components: WHEELS
Incident Date: 12/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

WE RECENTLY EXPERIENCED A TIRE BLOWOUT OF THE LEFT REAR TIRE ON OUR 2010 FORD EDGE WHILE TRAVELING SOUTH ON INTERSTATE 81 SOUTH JUST OUTSIDE OF SCRANTON PA. AT THE TIME OF THE BLOWOUT WE WERE TRAVELING ABOUT 60MPH. WHEN I WENT TO CHANGE THE TIRE I OBSERVED THAT THE WHEEL (RIM) HAD STARTED TO COLLAPSE AND THE OUTER RIM HAD SEPARATED FROM THE HUB ABOUT 75% OF THE WAY. WE DID NOT RUN OVER ANYTHING THAT WE CAN REMEMBER. THERE WAS NO NOISE THAT WOULD NORMALLY BE EXPECTED IF SOMETHING WAS IN THE ROAD AND NEITHER OF US HEARD ANYTHING BUT THE NOISE OF THE TIRE BLOWOUT. (IF THERE WAS SOMETHING IN THE ROAD, HOW DID THE FRONT TIRE NOT CONTACT IT AS WELL??) THE ROAD WAS CLEAR AHEAD OF US. I IMMEDIATELY PULLED OVER, BUT HAD TO "INCH" ALONG THE SIDE OF THE ROAD FOR ABOUT 200YDS TO GET TO A SAFE POINT TO CHANGE THE TIRE. AFTER THAT, WE WENT TO A LOCAL FORD DEALER FOR ASSISTANCE, AS WE WERE NOT COMFORTABLE DRIVING ANOTHER 500 MILES ON A "MINI" SPARE TIRE. THE DEALER SHARED WITH US THAT THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE. AFTER SOME EXAMINATION WE DID NOTICE A TINY PUNCTURE OF THE TIRE ON THE INSIDE SURFACE OF THE TIRE. THERE IS A CORRESPONDING "PUSHED IN" SURFACE OF THE ALUMINUM WHEEL. (I HAVE PHOTOS AVAILABLE, AS WELL AS THE WHEEL AND TIRE). I REPORT THIS AS A CONCERN FOR THE SAFETY OF OTHERS AS THIS COULD HAVE BEEN A TERRIBLE ACCIDENT HAD THE WHEEL SEPARATED. FORD MOTOR COMPANY DID NOTHING TO ASSIST WITH THIS DEFECTIVE WHEEL. WE ARE ALSO NOT FEELING COMFORTABLE THAT WON'T HAPPEN AGAIN IF WE GET ANOTHER BLOWOUT. SO FAR THIS HAS COST US ABOUT $1,000 FOR REPLACEMENT WHEEL & TIRE. *TR

02/20/2013
Components: WHEELS
Incident Date: 08/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AC0AB******
Summary

SERIOUS ISSUE WITH DAILY LOSS OF TIRE PRESSURE RANGING FROM 3 TO 18 LBS, IN 2010 FORD EDGE SPORT WITH 22' WHEELS. TSB FROM FORD INDICATES THEY ARE AWARE BUT WILL NOT RECALL/REPLACE WHEELS. TSB INDICATES PROBLEM CAUSED BY CORROSION/DIRT ON TIRE BEAD SEAT AREA, PREVENTING PROPER SEAL. VEHICLE HAS BEEN RETURNED TO DEALER 8 TIMES, RIMS/TIRES CLEANED, BEAD SEALER ADDED EVERY TIME, VALVE STEMS CHANGED, TIRE SLIME ADDED EVERY TIME, MOUNT, REBALANCE & ROTATE EVERY TIME, YET STILL NO RESOLUTION. TIRE PRESSURE LOSS OCCURS WITHIN 4 DAYS EVERY TIME RETURNED FROM DEALER. CURRENTLY ESCALATED, THROUGH NUMEROUS PHONE CALLS TO FORD MOTOR CO, AND AWAITING RESPONSE. *TR

02/18/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/02/2013
Crash: No
Fire: No
Summary

BOTH TAIL LIGHT SOCKETS FAILED AND MELTED. *TR

12/28/2012
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC2AB******
Summary

HEADLAMP LENS, ESPECIALLY DRIVERS SIDE HAS DEVELOPED CRACKS FROM THE INSIDE OF THE LENS. THESE ARE NUMEROUS AND AFFECT THE MAJORITY OF THE LENS SURFACE. THESE CRACKS ARE SO NUMEROUS THAT I AM AFRAID THE STRUCTURAL INTEGRITY OF THE LENS IS IN QUESTION. *TR

11/26/2012
Components: POWER TRAIN
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JCXAB******
Summary

WHILE MERGING ON TO I95, THE TRANSMISSION STARTED TO STUTTER AND WOULD NOT SWITCH INTO GEAR. I MANAGED TO AVOID AN ACCIDENT BUT THE SAME ISSUE HAS CONTINUED TO HAPPEN CONSTANTLY AND NOW THE CHECK ENGINE LIGHT IS COMING ON. *TR

11/14/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC1AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE GEAR SHIFTER FAILED AND IT WOULD NOT SHIFT OUT OF PARK. THE GEAR SHIFTER HAD TO BE PLACED IN NEUTRAL WHILE THE VEHICLE WAS PARKED, TO BE ABLE TO SHIFT THE GEAR BACK TO DRIVE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE DEALER INSPECTED THE VEHICLE. THE BRAKE PEDAL SWITCH WAS REPLACED; HOWEVER THE FAILURE WAS NOT CORRECTED. THE GEAR SHIFTER DOES NOT RELEASE FROM PARK. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE 27,000. UPDATED 2/19/13 *CN ALSO, THE BRAKE MASTER CYLINDER WAS REPLACED.

08/24/2012
Components: AIR BAGS
Incident Date: 06/24/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4JC6AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS TRAVELING 30 MPH AND CRASHED INTO TWO VEHICLES. THE AIR BAGS FAILED TO DEPLOY AND THE CONTACT SUSTAINED CHEST AND NECK INJURIES AS A RESULT. THE DRIVERS OF THE OTHER TWO VEHICLES WERE ALSO REPORTED INJURED. THE POLICE WERE CONTACTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A LOCAL REPAIR SHOP. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.

06/21/2012
Components: SERVICE BRAKES
Incident Date: 09/07/2011
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT THEN CRASHED INTO A MAIL BOX. THE BRAKE WARNING LAMP THEN BEGAN TO ILLUMINATE SPORADICALLY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE SENSOR CIRCUIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

06/08/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 05/31/2012
Crash: No
Fire: No
Summary

ON TWO OCCASIONS - ONE IN AN EMPTY PARKING LOT AND ANOTHER AT A STOP LIGHT IN HEAVY TRAFFIC - WHILE BRAKING TO STOP, THE VEHICLE UNINTENTIONALLY ACCELERATED AND WANTED TO LURCH. HAD BRAKE FULLY PRESSED AND THE RPM'S JUMPED FROM 1500 TO 3500. ONLY WAY, ON SECOND OCCASION, TO STOP COMPLETELY WAS TO IMMEDIATELY PUT VEHICLE INTO PARK. RPM'S THEN RETURNED TO 1500. THESE INSTANCES HAPPENED TO ME AS THE DRIVER AND I HAD OTHERS IN THE VEHICLE WITH ME AS WITNESSES. I WON'T LET MY 16 YEAR OLD SON DRIVE THIS VEHICLE BECAUSE OF THIS. *JS

05/27/2012
Components: STEERING,SUSPENSION
Incident Date: 12/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC0AB******
Summary

STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STATED IT WAS A NORMAL CHARACTERISTIC OF CAR MODEL. WARRANTY HAS SINCE EXPIRED AND HAS GOTTEN SIGNIFICANTLY WORSE AND MILEAGE IS CURRENTLY 49K AS I AM A SALES REP AND LOG A LOT OF MILES. I ALSO BEGAN GETTING A LOUD POPPING NOISE IN THE FRONT FROM BOTH SIDES AT ABOUT 38K MILES, PREDOMINANTLY LEFT SIDE, ESPECIALLY WHEN MAKING LOW SPEED TURNS AND/OR GOING OVER SMALL BUMPS, LIKE WHEN ENTERING OR LEAVING A PARKING LOT. I HAVE NOT TAKEN IT TO THE DEALER FOR INSPECTION BUT HAVE HAD A LOCAL MIDAS CHECK FOR AN ISSUE TWICE WITH NOTHING FOUND, BUT ISSUE IS ALSO GETTING MUCH WORSE. *TR

03/15/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/07/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING BETWEEN 5 AND 10 MPH WHEN THE ACCELERATOR PEDAL WAS RELEASED AND THE VEHICLE INCREASED SPEED WITH OUT WARNING. THE VEHICLE ACCELERATED UNTIL CRASHING INTO A BUSH. THE VEHICLE WAS NOT DESTROYED. THE CRASH CAUSED NO INJURIES AND THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,912 AND THE CURRENT MILEAGE WAS 19,500.

03/13/2012
Components: TIRES
Incident Date: 03/13/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS HANCOOK DYNAPRO A/S TIRES, SIZE 235/65/R17, WHICH WERE EQUIPPED ON 2010 FORD EDGE. WHILE TRAVELING 55 MPH, THE CONTACT NOTICED THAT THE FRONT DRIVER'S SIDE TIRE HAD BLOWN OUT. THE TIRE HAD NOT BEEN DIAGNOSED AND THE TIRE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 18,000. THE VIN WAS UNAVAILABLE.

03/06/2012
Components: POWER TRAIN
Incident Date: 04/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8AB******
Summary

ORIGINALLY THE TRANSMISSION WOULD INTERMITTENTLY JERK WHEN IT WOULD DOWN SHIFT AT LOW SPEEDS, PRIMARILY GOING UP A HILL. SINCE THAT TIME, THE TRANSMISSION NOW INTERMITTENTLY SLIPS WHEN PULLING OUT FROM A STOP SIGN INTO TRAFFIC. THIS CONDITION IS UNSAFE AS ONCOMING TRAFFIC APPROACHES AND THE VEHICLE JUST BARELY MOVING. THIS 2010 EDGE HAS BEEN BACK TO FAMILY FORD ON FOUR OCCASIONS FOR THIS CONDITION WITH NO RESOLUTION. DURING THE LAST VISIT [XXX] THE SERVICE MANAGER STATED FORD MOTOR COMPANY WOULD DO NOTHING ABOUT THE INTERMITTENT PROBLEM UNLESS HE COULD VERIFY THE COMPLAINT. HE PUT BETWEEN 1200 AND 1500 HIGHWAY MILES ON THE VEHICLE AT INTERSTATE SPEEDS, EVEN AFTER TELLING HIM IT WAS INTERMITTENT AT LOWER SPEEDS. ON AN INTERMITTENT BASIS, THE TRANSMISSION IN THIS EDGE STILL EXHIBITS JERKING WHEN DOWN SHIFTING AND STILL SLIPS WHEN PULLING OUT FROM A STOP SIGN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/06/2012
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 01/21/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3JC7AB******
Summary

ON 1/21/12, I PULLED INTO A PARKING SPACE, WITH MY FOOT ON THE BRAKE TO PUT THE CAR INTO PARK, THE ENGINE MADE A FUNNY NOISE AND THE CAR SURGED FORWARD CRASHING INTO A FORD MUSTANG. THIS CRASH SHOULD NEVER HAVE HAPPENED SINCE MY FOOT HAD THE BRAKE DEPRESSED. WHEN THE CAR CAME TO A HALT AFTER HITTING THE MUSTANG, I HAD TO PULL THE GEAR SHIFT OUT OF "PARK" TO BACK UP OFF THE DAMAGED VEHICLE. AFTER TAKING MY VEHICLE TO RANDALL FORD TO BE CHECKED OUT, I WAS INFORMED THAT THERE WAS NOTHING WRONG WITH MY VEHICLE. THEY TRIED TO CONVINCE ME THAT MY FOOT WAS ON BOTH PEDALS. THIS IS VIRTUALLY IMPOSSIBLE TO DO IN MY CAR UNLESS MY FOOT WAS TURNED AT A 90 DEGREE ANGLE FROM IT'S NORMAL POSITION. IF MY FOOT HAD SLIPPED OFF THE BRAKE AND HIT THE GAS I WOULD HAVE SAID THAT AND NEVER TAKEN MY VEHICLE IN TO BE INSPECTED. I KNOW FORD NEVER WANTS TO ADMIT THEY HAVE A PROBLEM WITH THEIR VEHICLES BUT I URGE THE "POWERS THAT BE" TO GO BACK INTO THEIR ISSUE HISTORY AND CHECK OUT THE ISSUES YOU HAD WITH THE FORD FREESPIRIT SURGING FORWARD ON NUMEROUS OCCASIONS. I WOULD LIKE FOR SOMEONE TO TAKE THIS ISSUE SERIOUS WHILE MY CAR IS STILL UNDER WARRANTY. I CANNOT AFFORD AN $8000. REPAIR. I WOULD ALSO LIKE TO STATE THAT IF SOMEONE HAD BEEN BETWEEN MY CAR AND THE MUSTANG IT HIT, THEY COULD HAVE BEEN SEVERELY HURT OR KILLED. *TR

12/30/2011
Components: WHEELS
Incident Date: 12/13/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3AC2AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE SPORT. THE CONTACT STATED THAT THE FRONT TIRES WOULD LOSE PRESSURE CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER ROTATED THE TIRES, REPLACED THE TIRES VALVES AND REPROGRAMMED THE COMPUTER SYSTEM, BUT THE FAILURE WAS NOT CORRECTED AND THE TIRES CONTINUED LOSE PRESSURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 16,000.

12/22/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

HIGH PITCH NOISE COMING FROM INTERIOR OF VEHICLE. HIGHLY AUDIBLE OUTSIDE OF VEHICLE. MOST PROMINENT AROUND THE REAR DRIVER SIDE WHEEL WELL. SOURCE SEEMS TO BE FROM FUEL PUMP. THE DEALERSHIP IN BENTONVILLE, ARKANSAS HAS REPLACED THE FUEL PUMP TWICE TO NO AVAIL. HAVE CONTACTED FORD CUSTOMER RELATIONS WITHOUT MUCH SUCCESS. THERE SEEMS TO BE SOME TYPE OF SYSTEMIC DENIAL THAT THE PROBLEM EXISTS. COMMENTS RECEIVED WERE "IT'S NORMAL FOR THE VEHICLE OR IT'S A CHARACTERISTIC OF THE VEHICLE." IF TRUE THEN WE NO LONGER TO ISSUE RECALLS ON VEHICLE. WE CAN SIMPLY SAY THE ABOVE. PLEASE GOOGLE "FUEL PUMP IN FORD EDGE OR HIGH PITCH NOISE IN FORD EDGE". THERE SEEMS TO BE A LOT A CHATTER GOING BACK A NUMBER OF YEARS. THIS IS NOT AN ISOLATED INCIDENT. SUSTAINED INTERIOR EXPOSURE TO THIS NOISE RINGING IN MY EARS AND HEAD HAS CAUSED MILD HEADACHES. THIS IS QUITE DANGEROUS TO MYSELF AND THE GENERAL PUBLIC AS IT COULD LEAD TO DISTRACTED DRIVING. PLEASE INVESTIGATE AND ENCOURAGE FORD TO RESOLVE AS SOON AS POSSIBLE. *TR

12/03/2011
Components: POWER TRAIN
Incident Date: 02/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC8AB******
Summary

FROM A STOP - ATTEMPTED TO ACCELERATE - TRANSMISSION SLIPPED BEFORE ENGAGING - TOOK SEVERAL SECONDS BEFORE FINALLY ENGAGING - HAD VEHICLE TO DEALERSHIP ON FIVE DIFFERENT OCCASIONS WITH SOME REPAIRS BUT TRANSMISSION CONTINUES TO SLIP. *TR

11/28/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 11/16/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS DRIVING 15 MPH WHEN THE VEHICLE SURGED FORWARD TO APPROXIMATELY 45 MPH AND CRASHED INTO A CONCRETE POST. THE BRAKES WERE ENGAGED DURING THE FAILURE, BUT THE VEHICLE WOULD NOT STOP. THE CONTACT SUFFERED ELEVEN BROKEN RIBS AND A BROKEN KNEE CAP. THE POLICE WERE NOTIFIED AND THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 01/10/12*LJ UPDATED 04/26/12

10/14/2011
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC5AB******
Summary

RT HEADLIGHT LAMP DISCONNECTED FROM ASSEMBLY CREATING SMOKE AND FLAMES IN COCKPIT OF VEHICLE AND DAMAGE TO ASSEMBLY. *TR

09/28/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED. UPON RESTART, THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 16,500.

09/26/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KCXAB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND COASTED TO A STOP, WHEN SUDDENLY THE VEHICLE SURGED FORWARD CRASHING INTO A STORE. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP, BUT DID NOT HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,028 UPDATED 03/06/12*LJ

08/23/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC4AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING 20 MPH AND ATTEMPTING TO BREAK WHEN THE ENGINE RPMS INCREASED AND THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT HAD TO PLACE THE GEAR IN NEUTRAL TO BRING THE VEHICLE TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,000.

07/21/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC5AB******
Summary

WE PURCHASED A 2010 FORD EDGE BECAUSE OF THE SAFETY TESTS OF THESE VEHICLES. IT HAS SINCE DEVELOPED A DELAY IN TAKE OFF ABOUT TWICE PER MONTH. IT IS ALMOST LIKE THE TRANSMISSION IS NOT ENGAGED, THEN VIOLENTLY ENGAGES AND LURCHES THE VEHICLE FORWARD. LAST MONTH A CAR HAD TO SLAM IT'S BRAKES TO AVOID HITTING MY WIFE AND CHILDREN AS THE CAR DELAYED, AND BEFORE MY WIFE COULD GET ON THE BRAKE, IT ENGAGED AND LURCHED THE CAR INTO TRAFFIC. THIS IS A HUGE SAFETY CONCERN, ONE THAT I WOULD FIGURE FORD WOULD TAKE VERY SERIOUSLY SINCE IT IS DOCUMENTED, HOWEVER THEY REFUSE TO ADMIT SOMETHING IS WRONG. OF COURSE IT HAS NOT BEEN DUPLICATED AFTER MANY DAYS IN THE SHOP, BUT IT JUST HAPPENED AGAIN 2 HOURS AGO. THE DEALERSHIP OF BOTH PURCHASE AND REFUSAL TO FIX THE PROBLEM IS MCLARTY AUTO MALL IN TEXARKANA TEXAS. *KB

07/19/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/09/2011
Crash: No
Fire: No
Summary

I PURCHASED MY 2010 FORD EDGE THE FIRST WEEK OF MAY 2011. WITHIN THREE DAYS I NOTICED THAT THE VEHICLE WOULD ACCELERATE SUDDENLY, AND THE RPM WOULD JUMP FROM 1500 TO 3500, THEN BACK AGAIN. THIS HAPPENED SEVERAL TIMES. I CALLED THE DEALERSHIP WHERE I PURCHASED THE VEHICLE, AND THEY STATED I COULD TAKE IT TO ANY FORD SERVICE DEPT. I DID JUST THAT AND WAS TOLD NOTHING WAS WRONG WITH THE VEHICLE. WHEN I WENT TO RETRIEVE MY NEWLY PURCHASED FORD EDGE, THERE WAS A FOUR INCH GASH IN THE RIGHT SIDE OF THE HOOD. THEY DENIED THAT THE GASH HAPPENED AT THEIR SERVICE DEPT. WHEN I PULLED AWAY FROM THE SERVICE DEPT. THE VEHICLE DID THE SAME SURGING FORWARD AND THE RPM'S JUMPED AGAIN. I CALLED THE SERVICE DEPT. ASAP! THEY HAD ME RETURN IMMEDIATELY, AND I WENT THROUGH HELL TO GET A LOANER CAR WHILE MY VEHICLE SAT IN THE SERVICE DEPT THROUGH THE WEEKEND. ON MONDAY OF THE FOLLOWING WEEK, THE SERVICE DEPT MGR CALLED ME TO LET ME KNOW THAT THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR. WHEN I PICKED UP THE EDGE THAT EVENING, I HAD THE SERVICEMAN RIDE WITH ME. MY EDGE DID IT AGAIN, AND I DEMONSTRATED HOW IT ALSO DID IT WHILE SET ON CRUISE. THIS WAS NOT A SLIP OF MY FOOT AS ASSUMED BY THE SERVICE MGR. THEY DID NOT FIX THE ISSUE, BUT ONLY STATED THAT THIS IS NORMAL FOR THIS VEHICLE. THIS IS NOT NORMAL WHEN I'M SUBJECTED TO AN ACCIDENT DUE TO A SURGING VEHICLE. I WAS ALMOST HIT WHILE MERGING AS MY EDGE WOULD NOT IMMEDIATELY ACCELERATE, THEN BOOM IT SHOT FORWARD WHERE I NEEDED TO APPLY MY BRAKES OR HIT THE CAR IN FRONT OF ME. I STILL EXPERIENCE THIS SURGING AT LEAST THREE TO FOUR TIMES A WEEK. I'M WAITING FOR MY ACCIDENT!!!!! *KB

06/18/2011
Components: POWER TRAIN
Incident Date: 06/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

I'VE HAD THE TRANSMISSION VIOLENTLY ENGAGE WHILE ON HIGHWAY AT 60 MPH AT 7400 MILES ABOUT 5 MOS AGO. CAR SUDDENLY DECELERATED AND WENT INTO L GEAR AND SLOWED DOWN LIKE OUT OF GAS. I HAD TO PUT IT BACK INTO DRIVE. THEN WHEN PULLING OUT OF DRIVEWAY UPON ACCELERATION AT 11000 MILES. AGAIN SAME THING. 2 WEEKS LATER PUTTING INTO REVERSE WHEN STARTING CAR MADE AWFUL CRUNCHING AND POPPING SOUND LIKE RAN OVER SOMETHING. THEN 15 MIN LATER SLOWING DOWN AT STOPLIGHT AROUND 25-30 MILES AGAIN JERKED INTO LOW DRIVE DURING TRAFFIC. VERY SCARY ESPECIALLY WHEN WAS ON HIGHWAY WITH LITTLE KIDS IN THE CAR. FOUND SEVERAL OTHER REPORTS ON FORD EDGE FROM OTHERS. WHEN I WENT FOR 7500 MILE OIL CHANGE NOTIFIED THEM OF THIS PROBLEM BUT COULD NOT FIND A FORD REPORT IN SYSTEM. SINCE THEN HAS HAPPENED SEVERAL TIMES. BRINGING CAR IN THIS MONDAY TO FORD. *TR

04/28/2011
Components: POWER TRAIN
Incident Date: 08/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC9AB******
Summary

MY WIFE AND I BOUGHT A 2010 FORD EDGE LIMITED IN MARCH OF 2010. SINCE THAT TIME WE HAVE HAD SEVERAL OCCURRENCES OF THE TRANSMISSION NOT GOING INTO GEAR WHEN PRESSING THE ACCELERATOR FROM A DEAD STOP OR THE TRANSMISSION GOING IN AND OUT OF GEAR VERY ROUGH (SLAMMING IN OR OUT) DURING DIFFERENT SPEEDS. HAVE TAKEN IT INTO A FORD DEALERSHIP AND THEY SAY THEY CAN'T FIND OR REPRODUCE THE PROBLEM, YET IT CONTINUES TO HAPPEN WHEN WE DRIVE THE VEHICLE. *TR

03/24/2011
Components: POWER TRAIN
Incident Date: 02/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC9BB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS ACCELERATING 30 MPH FROM A COMPLETE STOP WHEN THE TRANSMISSION BEGAN TO SLIP WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE RANGE SENSOR AND VALVE BODY WERE REPLACED WITHIN THE TRANSMISSION. THE FAILURE MILEAGE WAS APPROXIMATELY 800.

03/03/2011
Components: STRUCTURE
Incident Date: 03/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JC8AB******
Summary

2010 FORD EDGE, PASSENGER SIDE INSIDE DOOR HANDLE, CHROME PLASTIC PAINT COMES OFF..WHEN IT COMES OFF IT LEAVES A SHARP EDGE, THUS RESULTING IN THREE HAND CUTS IN MY FAMILY BEFORE DISCOVERING WHAT CAUSED IT...ONE RESULTING IN AN 83 YEAR OLD WITH FINGER WOUND. TOOK FORD EDGE TO DEALER, WHO SAYS THIS IS HAPPENING TO EDGES AND FUSIONS, AND NEW INSIDE DOOR HANDLE WAS ORDERED, IN MEAN TIME DUCT TAPE COVERS THE HANDLE IN A NEW CARE WITH LESS THAT 4,000 MILES ON IT. *TR

02/11/2011
Components: AIR BAGS
Incident Date: 01/30/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT WAS STOPPED FOR A TRAFFIC STOP WHEN ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF HER VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS UNINJURED HOWEVER, TWO PASSENGERS SUSTAINED INJURIES TO THE SHOULDER AND NECK AND WERE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE DEALER WAS CONTACTED WHO ADVISED THAT HE WOULD CONTACT THE MANUFACTURER AND A REPRESENTATIVE WOULD CONTACT HER. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER IN REGARDS TO THE AIR BAG FAILURE. THE FAILURE MILEAGE WAS 22,000.

01/11/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC4AB******
Summary

TL*THE CONTACT OWNS 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH SHE TOOK HER FOOT OFF OF THE ACCELATOR PEDAL AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT WHEN THE ACCELATOR PEDAL WAS DEPRESSED THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED THE THROTTLE BODY REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 5,800.

12/22/2010
Components: VEHICLE SPEED CONTROL,SEATS
Incident Date: 08/26/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

2010 FORD EDGE. CONSUMER STATES THAT THE ENGINE SHUT DOWN WHEN HE PRESSED THE GAS TO MOVE FROM A STOPPED POSITION. HE STATES THAT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. *KB THE CONSUMER STATED NO DASH BOARD LIGHTS ILLUMINATED, SO HE TURNED THE VEHICLE OFF. HE RESTARTED THE VEHICLE AND EVERYTHING SEEMED NORMAL. TWO DAYS LATER, AFTER DRIVING APPROXIMATELY 2 MILES THE ENGINE AGAIN SHUT DOWN. IT OCCURRED WHILE THE CONSUMER WAS MERGING INTO A GAP IN 40 MPH TRAFFIC. A RED WRENCH ICON ILLUMINATED ON THE DASH BOARD. THE CONSUMER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ACCORDING TO THE SERVICE INVOICE, THE POWER TRAIN ICON ILLUMINATED. THE DEALER FOUND THE THROTTLE STUCK CLOSED. THE CONSUMER ALSO STATED THERE WAS A PROBLEM WITH THE HEIGHT OF THE FRONT HEAD RESTS. THE TOP OF THE HEAD RESTS WERE HIGHER THAN THE DRIVER AND PASSENGER HEADS AND AT A SHARP ANGLE. THE DEALER WAS UNABLE TO RAISE OR LOWER THE HEAD REST TO THE HEIGHT OF DRIVER AND PASSENGER EARS. *JB

12/20/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC7AB******
Summary

SUDDEN, UNINTENDED ACCELERATION OF MY 2010 FORD EDGE VEHICLE: I TURNED INTO MY HOUSE DRIVEWAY AT APPROXIMATELY 5 TO 10 MILES/HOUR SPEED. AS SOON AS I TURNED INTO MY DRIVEWAY, THE CAR SUDDENLY AND UNINTENTIONALLY ACCELERATED. I COULD NOT CONTROL THE CAR. I SWERVED TO AVOID MY GARAGE, BUT ENDED UP DAMAGING BADLY ONE GARAGE DOOR AND THE OUTER CORNER OF MY GARAGE WALL. THE CAR THEN CRASHED AGAINST A TREE IN MY LAWN AND CAME TO A STOP. THERE WAS BAD DAMAGE TO THE FRONT OF THE CAR. I WAS THE ONLY ONE IN THE CAR. I WAS NOT HURT. THERE WAS NO INJURY TO ANYONE ELSE. I CALLED IN THE POLICE. WHEN THE OFFICER ASKED ME WHAT HAPPENED, I TOLD HIM THAT I MIGHT HAVE ACCELERATED THE CAR IN ERROR, BUT I WAS NOT SURE IF THERE WAS AN ELECTRONIC PROBLEM WITH THE CAR. IN THE MONTH PRECEDING THE ACCIDENT, ON 2 OR 3 OCCASIONS, THE RPM GAUGE IN THE CAR WILL SUDDENLY JUMP FROM APPROXIMATELY 1500 RPM TO APPROXIMATELY 3500 RPM FOR NO OBVIOUS REASON, THERE WILL BE A SLIGHT JERK IN THE CAR BUT NO ACCELERATION OF THE CAR. WITHIN A FEW SECONDS, THE RPM WILL GO BACK DOWN TO APPROXIMATELY 1500 RPM BY ITSELF. I DID NOT REMEMBER THESE INCIDENTS WHEN I SPOKE TO THE INVESTIGATING POLICE OFFICER. THESE 2 TO 3 EPISODES IN THE MONTH PRECEDING THE ACCIDENT MAKES ME SUSPECT THAT THE PROBLEM IS NOT DUE TO HUMAN ERROR, BUT DUE TO AN ELECTRONIC PROBLEM WITH THE CAR. MY INSURANCE COMPANY HAS EVALUATED THE DAMAGE TO MY CAR AND MY HOME AND IS IN THE PROCESS OF SETTLING THE CLAIMS. THE CAR IS IN THE COLLISION SHOP RECOMMENDED BY THE INSURANCE COMPANY AND IS CONSIDERED REPAIRABLE. HOWEVER, I AM NOT COMFORTABLE DRIVING THIS CAR AGAIN UNTIL A PROBLEM IN THE CAR IS RULED OUT. I E-MAILED FORD MOTOR COMPANY CUSTOMER RELATIONS. THEY PROMISED TO RESPOND WITHIN 3 BUSINESS DAYS, BUT HAVE NOT DONE SO. HENCE, I AM CONTACTING NHTSA. *TR

12/01/2010
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC9AB******
Summary

2010 FORD EAGLE. CONSUMER WRITES REGARDING DEFECTIVE GAUGES *TGW THE CONSUMER STATED SHE NOTICED IT WAS IMPOSSIBLE TO READ THE GAUGES WITH JUST A GLANCE. WHEN THE CONSUMER LOOKED DOWN AT THE GAUGES, IT WAS TOTALLY BLACK. SHE STATED SHE HAD TO BLINK FREQUENTLY TO GET HER EYES TO ACCOMMODATE TO THE DARKNESS OF THE INSTRUMENT PANEL. *JB THE CONSUMER ALSO STATED WHILE DRIVING IN RAINY CONDITIONS, DURING DAY LIGHT HOURS WITH THE LIGHTS ON, THE GAUGE PANEL BECAME DIM. THE DEALER ADVISED THE CONSUMER IT WAS A CHARACTERISTIC OF THE VEHICLE. UPDATED 12/17/10*JB UPDATED 10/20/11.*JB

10/27/2010
Components: AIR BAGS,STRUCTURE,SEATS
Incident Date: 10/21/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

I WAS DRIVING MY 2 WEEK OLD 2010 EDGE LIMITED, ON A HIGHWAY IN STOP AND GO TRAFFIC,WHEN I WAS HIT FROM BEHIND BY A TRACTOR TRAILER LOADED WITH ASPHALT SHINGLES. I WAS PUSHED INTO A CAR IN FRONT OF ME AND BOTH CARS WERE TOTALED. DURING THE CRASH, THE COMPONENTS OF THE DASH WERE EJECTED INTO THE BACKSEAT. . IF SOMEONE HAD BEEN SEATED IN THE BACK SEAT, I'M SURE THEY WOULD HAVE BEEN SEVERELY INJURED BY THE DEBRIS.THE DASHBOARD STAYED IN PLACE. ALSO, THE DRIVERS SEAT BROKEFROM IT'S ANCHORS. THE AIR BAG DID NOT DEPLOY. *TR

10/01/2010
Components: POWER TRAIN
Incident Date: 01/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC4AB******
Summary

TL*THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRANSMISSION BEGAN TO SLIP, WHICH CAUSED THE VEHICLE TO HESITATE WHEN DRIVING INTO TRAFFIC. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP BUT THEY COULD NOT DUPLICATE THE FAILURE. THE TRANSMISSION FLUID WAS 1 1/2 QUARTS LOW WHEN THE VEHICLE WAS PURCHASED. FORD WAS CONTACTED STATED THAT THERE WAS NOTHING THEY COULD DO. THE CONTACT STATED THAT FORD SHOULD REPLACE THE TRANSMISSION. THE CURRENT AND FAILURE MILEAGES WERE 10,000.

09/23/2010
Components: SEAT BELTS,SEATS
Incident Date: 09/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

VEHICLE STOPPED IN TRAFFIC, HIT FROM BEHIND AND PUSHED INTO THE CAR AHEAD. DRIVER'S SEAT BELT FAILED TO LOCK AND DRIVER SUFFER FACIAL CONTUSION AND BLOODY NOSE WHEN FACE HIT THE STEERING WHEEL. DRIVER WAS TAKEN TO HOSPITAL VIA AMBULANCE. NO BROKEN BONES IN THE FACE. PASSENGER SEAT BROKEN DURING ACCIDENT, WITH ONLY FRONT OF THE SEAT BEING HELD TO THE FLOOR. *TR

09/15/2010
Components: POWER TRAIN
Incident Date: 07/01/2010
Crash: No
Fire: No
Summary

I'VE HAD THE TRANSMISSION VIOLENTLY ENGAGE WHILE RIDING ALONG AT A NORMAL STEADY PACE. ONE TIME WAS ON THE HIGHWAY GOING ABOUT 60MPH. THE PEDDLE WAS SOLID BUT THE CAR DECELERATED LIKE I TOOK MY FOOT OFF THE GAS. ABOUT 5 SECONDS LATER THE TRANNY SLAMMED INTO GEAR AND RESUMED SPEED. IT SLAMMED SO HARD IT FELT LIKE WE GOT REAR ENDED. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY SAID "IF IT WASN'T DOING SOMETHING WHEN I BROUGHT IT IN, THEY WOULDN'T BE ABLE TO FIND THE PROBLEM". IT ALSO HAPPENED ON A BACKROAD AT 30 MPH AND ALSO PULLING OUT OF A PARKING SPOT. *TR

08/31/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3JC1AB******
Summary

I HAVE A NEW 2010 FORD EDGE. I HAD IT A WEEK WHEN I PULLED UP TO A STOP SIGN ON A HILL. I HAD THE CAR IN DRIVE WITH MY FOOT ON THE BRAKE. THERE WERE CARS IN FRONT OF & BEHIND ME. WHEN IT WAS TIME TO MOVE FORWARD, I TOOK MY FOOT OFF THE BRAKE AND STARTED MOVING IT TO THE GAS PETAL WHEN I NOTICED THE CAR WAS ROLLING BACKWARDS. I PUT MY FOOT BACK ON THE BRAKE AND QUICKLY MOVED IT TO THE GAS PETAL AND WAS ABLE TO MOVE FORWARD BEFORE BUMPING THE CAR BEHIND ME. I REPEATED THE ACTION ON OUR DRIVEWAY, WHICH ALSO HAS A SLOPE. AGAIN, IT ROLLED BACKWARDS. I TOOK IT TO THE DEALER, THEY DROVE IT AND SAID IT DID ROLL BACKWARDS BUT THERE WAS NOTHING WRONG WITH IT - THAT WAS NORMAL OPERATION. THEY DROVE ANOTHER EDGE AND SAID IT DID THE SAME THING. I TOLD THEM IT SHOULDN'T DO THAT - IT WAS UNSAFE, AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. *TR

08/28/2010
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2010
Crash: No
Fire: No
Summary

SPEEDOMETER CAN NOT BE SEEN DURING DAYLIGHT HOURS. COLOR AND HOOD OVER SPEEDOMETER MAKES DAYLIGHT VIEWING A TIME CONSUMING TASK THAT DETRACTS FROM DRIVER NORMAL RESPONSIBILITIES. *TR

08/26/2010
Components: STRUCTURE
Incident Date: 08/26/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC7AB******
Summary

2010 FORD EDGE. CONSUMER STATES CONSTANT HIGH PITCH NOISE COMING FROM THE CABIN IN THE VEHICLE *TGW THE DEALER INFORMED THE CONSUMER, THE NOISE WAS A CHARACTERISTIC OF THE VEHICLE AND NOTHING COULD BE DONE. *JB

08/25/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

TL*THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING 25 MPH WHEN HE DISCOVERED THAT THE INSTRUMENT PANEL WAS EXTREMELY DIFFICULT TO SEE DURING DAYLIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO SEE IF THEY COULD ADJUST THE LIGHTS. THE DEALER WAS UNABLE TO REMEDY THE ISSUE. THE CONTACT WAS CONCERNED WITH THE FACT THAT HE WAS UNAWARE OF THE SPEED HE WAS TRAVELING DURING DAYLIGHT. THE FAILURE MILEAGE WAS 2,700.

08/24/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/20/2010
Crash: No
Fire: No
Summary

MY 2010 FORD EDGE ALSO HAD THE IDLE STALL PROBLEM. AT 4500 MILES THE PROBLEM STARTED. TOOK MY VEHICLE IN AND THE DEALER WAS ABLE TO RECREATE THE STALL FROM COMPUTER. THERE IS A RECALL FROM THE MFG FOR THE IDLE CONTROLLER. HOWEVER, THERE IS A BACKORDER FOR THE PART UNTIL THE END OF SEPTEMBER. MY DEALER LOCATED A PART FROM ANOTHER DEALER AND WILL BE REPLACING IT TOMORROW IF THE PART ARRIVES. I ALSO REFUSED TO DRIVE THE VEHICLE UNTIL PROBLEM IS RESOLVED. I HAVEN'T RECEIVED ANY RECALL NOTICES FROM FORD MOTOR COMPANY. *TR

08/16/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC7AB******
Summary

2010 FORD EDGE STALLS AT IDLE IN PARK, STALLS WHEN SHIFTING FROM PARK TO DRIVE, STALLS WHEN ATTEMPTING TO ACCELERATE FROM STOP. SEVEN OCCURRENCE WITHIN A COUPLE HOURS. IMMEDIATELY TOOK IT TO DEALER. IT STALLED WHILE THEY WERE WRITING-UP THE SERVICE ORDER. LEFT IT OVERNIGHT. NEXT DAY "NO TROUBLE FOUND... COULD NOT RECREATE PROBLEM." WAITING FOR RESPONSE FROM DEALER. *TR

08/11/2010
Components: POWER TRAIN
Incident Date: 07/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3GC2AB******
Summary

FORD EDGE 2010 POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN MALFUNCTION INDICATOR: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. *TR

08/09/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2010
Crash: No
Fire: No
Summary

MY 2010 FORD EDGE HAS STALLED ONCE WHILE DRIVING AND TWICE IN A ROW WHILE PARKED AT IDLE. DEALER SAYS NO ERROR CODES SHOW WHEN THEY DID A SYSTEM CHECK I REFUSE TO PUT MY WIFE AND KIDS IN THIS CAR UNTIL THIS PROBLEM IS RESOLVED . *TR

07/27/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC2AB******
Summary

2010 FORD EDGE LIMITED AWD CANNOT SEE THE SPEEDOMETER AT DUSK OR WHEN OVERCAST SKYS. CONTACTED FORD SERVICE CENTER AND WAS INFORMED THAT THEY COULD NOT REDESIGN THE CAR AND THAT THEY COULD DO NOTHING ABOUT IT. TRIED TO FIND OUT HOW TO KEEP THE SPEEDOMETER LIGHTS (ALL DASH LIGHTS) ON ALL THE TIME AND WAS TOLD IT COULD NOT BE DONE. *TR

06/17/2010
Components: STRUCTURE
Incident Date: 06/16/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT SPEEDS OF 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS AND WAS TAKEN TO THE DEALER. THE DEALER ADVISED THERE WAS A MOUSE LIVING IN THE VEHICLE AND EATING THE AIR FILTER AND SENSORS. THERE WERE UNKNOWN REPAIRS MADE TO THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT BELIEVED THERE TO BE A DESIGN FLAW IN THE VEHICLE THAT WOULD ALLOW A MOUSE TO LIVE AND DAMAGE THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 10,000.

04/09/2010
Components: WHEELS
Incident Date: 03/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC0AB******
Summary

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT NOTICED A TOTAL OF 73 NICKS AND SCRATCHES AROUND THE WHEELS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THERE WERE NO REPAIRS MADE. THE FAILURE MILEAGE WAS 1,420 AND THE CURRENT MILEAGE WAS 1,600. UPDATED 05/19/10 *BF UPDATED 05/20/10.*JB

04/07/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4AC5AB******
Summary

DRIVING DOWN HIGHWAY AT 65 MPH AND 2010 FORD EDGE COMPLETELY SHUT DOWN. I HAD NO WARNING, ALL GAUGES WERE OFF, NO POWER, AND NO HAZARD LIGHTS. FORD HAS HAD THE CAR FOR 10 DAYS TRYING TO FIX IT. THEY HAVE PUT 200 MILES ON IT AND BROUGHT IN A FORD ENGINEER (SPECIALIST) TO TRY AND LOCATE AND FIX THE PROBLEM. THEY CANNOT DUPLICATE THE PROBLEM, CANNOT FIGURE WHAT CAUSED IT AND HAVE NOT REPLACED NOR FIXED ANY PARTS ON THE CAR. THEY WANT TO RELEASE THE CAR BACK TO ME TO WAIT AND SEE IF AND WHEN IT HAPPENS AGAIN. THIS IS COMPLETELY UNACCEPTABLE AS THIS CAR HAS A KNOWN SERIOUS SAFETY DEFECT WITH POTENTIAL CATASTROPHIC CONSEQUENCES. *TR

02/27/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK49C48B******
Summary

I AM HAVING WHAT MAY BE A VERY SERIOUS HEALTH/HAZARD ISSUE WITH MY 2008 FORD EDGE. THE PROBLEM IS WHEN YOU DRIVE THE VEHICLE OIL IS LEAKING FROM THE TRANSMISSION/PTU SEAL ON TO THE MUFFLER/LEADPIPE,BURNING ,AND SENDING TOXIC FUMES THROUGH THE FRESH AIR SYSTEM. I HAD TO PULL OVER TODAY TO AIR THE VEHICLE OUT, IN WHICH IT HAS LEFT ME SICK FROM THE BURNING FUMES. WHEN SITTING OIL IS LEAKING ONTO THE GROUND. I HAVE CONTACTED MY FORD DEALER, IN WHICH THEY HAVE ATTEMPTED TO REPAIR WITH FORD UPDATED SEALS. THE ISSUE THAT I AM DEALING WITH IS WHAT I BELIEVE IS A SERIOUS HEALTH RISK TO THE DRIVER OR PASSENGERS OF THIS VEHICLE. I ASK FOR YOUR ASSISTANCE IN THIS MATTER. *TR

01/22/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4KC3AB******
Summary

THE INSTRUMENT PANEL, MAINLY THE SPEEDOMETER, ON MY 2010 FORD EDGE IS VERY DIFFICULT TO READ UNDER SOME DAYLIGHT CONDITIONS. THE GAUGES ARE DARK GRAY BACKGROUND WITH BLACK NUMBER GRADUATIONS WHILE LIGHTS ARE OFF AND RED NEEDLE. ESPECIALLY DURING DAWN AND DUSK CONDITIONS WITH A CLOUDY SKY, SHORTLY AFTER SUN-UP AND SHORTLY BEFORE SUN-DOWN, WHILE SKY IS STILL QUITE BRIGHT AND ROADWAY IS DARKENING, AND YOUR DRIVING FACING THE SUN, THE SPEEDOMETER IS VERY DIFFICULT TO READ. A QUICK GLANCE SHOWS ONLY THE RED NEEDLE WITH DARK BACKGROUND. IT TAKES CLOSE TO 5 SECONDS FOR EYES TO ADJUST BEFORE NUMBERS CAN BE READ AND YOU CAN SEE VEHICLE SPEED. SITUATION IS NOT IMPROVED WHEN LIGHTS ARE ON DURING THESE CONDITIONS. NUMBERS TURN FROM BLACK TO GREEN WITH ILLUMINATION AND THERE IS NOT ENOUGH CONTRAST WITH GRAY BACKGROUND DURING DAYLIGHT HOURS TO IMPROVE CONDITION. ON RAINY DAYS WITH DARK ROAD CONDITIONS AND SKY IS SOMEWHAT BRIGHTER, THE SAME CONDITION EXISTS, ESPECIALLY WHEN DRIVING TOWARDS THE SUN, EVEN THOUGH IT IS CLOUD COVERED. IT TAKES SO LONG FOR EYES TO ADJUST SO SPEEDOMETER CAN BE READ THAT YOU COULD RUN OFF THE ROAD OR INTO SOMEONE. ALSO, UNDER MOST DAYLIGHT CONDITIONS, THE METRIC SCALE IS IMPOSSIBLE TO READ, REGARDLESS OF HOW LONG YOU TRY TO FOCUS ON IT. *TR

01/16/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/25/2009
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC3AB******
Summary

I PURCHASED A 2010 EDGE LIMITED FOR A GIFT & THE NEXT DAY I NOTICED THE STRONG ODOR OF ANTIFREEZE COMING FROM THE HEATING SYSTEM. MY WIFE ALSO NOTICED THE SAME ODOR WHEN SHE DROVE IT CHRISTMAS DAY. SHE HAS TAKEN IT TO THE DEALER IT WAS PURCHASED FROM & THE LOCAL DEALER & BOTH SAY THEY CAN NOT FIND ANY PROBLEM. IT IS VERY NOTICEABLE WHEN THE ENGINE IS COLD, THEN COMES & GOES THROUGH OUT THE DAY. BEING A MECHANIC FOR OVER 35 YEARS TELLS ME THE HEATER CORE AND OR RELATED COMPONENTS HAVE A VERY SMALL COOLANT LEAK. WE HAVE TO CRACK A WINDOW OR OPEN THE SUNROOF WHEN THE HEAT IS ON TO LET THE FUMES ESCAPE OR YOU CAN STAND TO BE IN THE CAR. *TR

11/24/2009
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2009
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC1AB******
Summary

HELLO I DON'T WANT TO WASTE TIME GOING INTO DETAIL WITHOUT KNOWING WHETHER SOMEONE AT FORD WILL GET THIS...SO LET ME JUST SAY THAT I HAVE BEEN WITH FORD SINCE 1988 WHEN I BOUGHT A BRONCO. IN 1992, I BOUGHT AN EDDIE BAUER EXPLORER AND HAVE HAD EXPLORERS UP UNTIL THIS PAST YEAR WHEN I BOUGHT YOUR CROSSOVER, THE EDGE. IT IS A NICE CAR, RIDES NICELY BUT HAS A LOT OF ROAD NOISE THAT I DID NOT EXPERIENCE WITH THE EXPLORERS. MY BIGGEST CONCERN/PROBLEM IS THAT THE SPEEDOMETER IS TUCKED DEEP INTO THE RIGHT HAND CORNER OF THE DASH AND CAN NOT BE SEEN DURING MOST OF THE TIME WHILE DRIVING. SEEING IT DEPENDS ON HOW THE LIGHT IS COMING IN. I HAVE CAUGHT MYSELF GOING 80 AND NOT REALIZING IT SINCE THE DIAL IS JUST ONE BIG BLACK CIRCLE. DURING RAIN STORMS, THE LIGHTS COME ON, THE RED INDICATORS ARE LIT, BUT THE SPEED NUMBERS ARE LOST IN THE DARK. THIS, I BELIEVE, IS A SERIOUS SAFETY ISSUE. I'VE BEEN TO THE DEALER AND THEY SAY THAT THERE IS NOTHING THAT CAN BE DONE. I HAVE NEVER HAD A CAR WHERE THE CRUCIAL SPEED DIAL CAN NOT BE SEEN. I THINK THAT YOUR FORD ENGINEERS GOOFED ON THIS DESIGN. THE TACH ON THE LEFT SIDE IS ALWAYS VISIBLE....BUT NOT THE SPEEDOMETER. CAN YOU HELP WITH THIS PROBLEM? THANKS FOR YOUR TIME. *TR

10/24/2009
Components: POWER TRAIN
Incident Date: 08/12/2009
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK4JCXAB******
Summary

PURCHASED A 2010 FORD EDGE SEL AWD ON JULY 27, 2009. ON AUGUST 12, 2009, VEHICLE BEGAN BELLOWING SMOKE FROM THE WHEEL WELLS. BROUGHT THE VEHICLE IN FOR SERVICE TO BE TOLD THAT THE PTU SEAL WAS BLOWN. THEY REPLACED THE SEAL AND INSTALLED A DEFLECTOR SO AS TO NOT BE ABLE TO SMELL THE BURNING FLUID AS QUICKLY. FORD HAS BEEN ISSUING TECHNICAL SERVICE BULLETINS ON THIS SINCE 2007. DUE TO THE FLUID LOSS, IT CAUSES THE TRANSMISSION TO SLIP. FORD CONTINUES TO CLAIM THAT IT CANNOT DUPLICATE THE PROBLEM. ALSO, THE ENGINE IS SQUEALING LOUDLY, DUE TO THE ISSUES MENTIONED ABOVE. *TR

09/08/2009
Components: ELECTRICAL SYSTEM
Incident Date: 08/19/2009
Crash: No
Fire: No
Vehicle Identification Number: 2FMDK3KC6AB******
Summary

TL*THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH HE WAS UNABLE TO VIEW THE SPEED ODOMETER. DUE TO THE DESIGN OF THE VEHICLE, THE DRIVER IS ONLY ABLE TO READ THE SPEEDOMETER AT NIGHT. THE DEALER AND THE MANUFACTURER STATED THAT THEY WERE UNABLE TO ASSIST THE CONTACT SINCE THE VEHICLE WAS DESIGNED THAT WAY. THE VEHICLE WAS PURCHASED ON AUGUST 19, 2009. THE FAILURE MILEAGE WAS 10.

7 Recalls

for 2010 FORD EDGE
27/10/2015
CAMPAIGN NUMBER: 15V712000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
A fuel leak in the presence of an ignition source increases the risk of a fire.
Campaign Number: 15V712000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/05/2016
CAMPAIGN NUMBER: 16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 16V384000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/09/2017
CAMPAIGN NUMBER: 17E053000
SUSPENSION:FRONT:HUB
If the wheel is installed incorrectly, the wheel may vibrate or wobble, increasing the risk of a crash.
Campaign Number: 17E053000
Manufacture: Bearing Technologies Ltd
Components: SUSPENSION:FRONT:HUB
Summary

Bearing Technologies Ltd (Bearing) is recalling certain Duralast Wheel Spindles, part number DL930676K, sold as a service part for the front wheel hub spindle of 2007-2010 Ford Edge vehicles. The affected wheel spindles have wheel mounting studs with an oversized shoulder that can prevent the wheel from being installed correctly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/01/2018
CAMPAIGN NUMBER: 18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V046000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/03/2021
CAMPAIGN NUMBER: 21V158000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V158000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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