EN

2010 Ford Focus 2-DR. Hatchback w/SAB

0
Recalls
278
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

278 Complaints

for 2010 FORD FOCUS
08/28/2021
Components: TIRES
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DNXAW******
Summary

Three out of four 215/45/r17 Douglas tires bought at Walmart in Piqua oho ended up with bubbles on the sidewall a week after the year from the day they were bought. one right after the other. When i went to have them replaced at a discounted price, i could not because i had to put a spare tire on (it is considerably smaller) causing the tread on one tire to be slightly uneven from the others. so this voided the warranty. Now tell me how passenger side and driver side front tires both end up with sidewall bubbles and one blows out within a week apart? Nothing changed in my driving routine. Bought two nearly new tires to maintain my ability to get around, and a third tire develops a bubble and had to be replaced. The last tire is slowly leaking!? i drive to work and back. I live less than 2 mins from my place of employment. i do still have my paperwork from buying the tires. btw the warranty was never registered correctly because when i tried to call about it they had no idea where to find it. i had to send all sorts of paperwork to them and still got no results.

07/08/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.

05/12/2021
Components: ENGINE
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

ALOT OF VIBRATION WHEN IDLE, IDLES UP AND DOWN WHEN IN PARK.

05/09/2021
Components: ENGINE
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

VIBRATION WHEN CAR IS IN PARK. OR JUST SITTING STILL AND RPM GOES UP AND DOWN WHEN CAR IS RUNNING IN PARK.

05/03/2021
Components: STRUCTURE
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

SAFETY ISSUE 3 OF DOORS WILL NOT OPEN FROM OUTSIDE IN A ACCIDENT IF THE DRIVER SIDE DAMAGED THERE WILL NO WAY TO OPEN DOORS FROM OUTSIDE THIS SHOULD BE ENOUGH FOR A RECALL

01/27/2021
Components: AIR BAGS
Incident Date: 01/25/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

I WAS SEVERELY INJURED WHEN A VEHICLE TURNED IN FRONT OF ME WHILE GOING 40 MPH I SLAMMED ONTO THE BRAKE SO HARD I BROKE MY TOE AS I T BONED THE PASSENGER SIDE OF THE VEHICLE ALL OF HER AIRBAGS DEPLOYED MINE DID NOT MY FACE SLAMMED THE STEERING WHEEL SO HARD MY HEAD SLAMMED INTO THE HEAD REST BEHIND ME. MY INJURIES SO FAR ARE A CONCUSSION, FRACTURES BENT NOSE, A JAW STRAIN AND POSSIBLE FRACTURED MY TWO FRONT TEETH, NECK INJURY AND WHIPLASH, AND A MUSCULAR ISSUE WITH MY RIGHT SHOULDER. AT THIS POINT I CAN NOT WORK BECAUSE OF MY INJURIES.*DT

01/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

CAR STALLS WHEN NO FUEL IS GIVEN, IE: AT RED LIGHT, STOP SIGN, EVEN JUST SLOWING DOWN WHILE MAKING A TURN. OCCURS ON CITY STREET AND HIGHWAY DURING STOP AND GO TRAFFIC. BROUGHT CAR INTO MECHANIC - DID DIAGNOSTIC, ETC. COULD FIND NOTHING TO CAUSE ENGINE TO DIE SUDDENLY. HAVE HAPPENED MULTIPLE TIMES. WAS INSTRUCTED TO CONTACT FORD DEALER.

01/01/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

ENGINE STALLS WHILE DRIVING AND WILL NOT RESTART. I SUSPECT THAT IT IS RELATED TO SIMILAR ISSUES DRIVERS ARE HAVING WITH THE EVAP CANISTER PURGE VALVE IN OTHER MODEL YEARS: "THE CANISTER PURGE VALVE MAY MALFUNCTION AND CREATE EXCESSIVE VACUUM IN THE FUEL VAPOR MANAGEMENT SYSTEM, WHICH CAN RESULT IN THE ENGINE STALLING WITHOUT RESTARTING. DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE AND REPLACE THE CANISTER PURGE VALVE AS NEEDED. IF THE VALVE NEEDS TO BE REPLACED, DEALERS WILL ALSO INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS DETERMINED TO BE NEEDED. ALL REPAIRS WILL BE PERFORMED FREE OF CHARGE TO RESOLVE THE CONCERN."

11/18/2020
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/03/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3HN3AW******
Summary

[XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER

08/10/2020
Components: WHEELS
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

I WAS TOLD BY FORD DEALER MECHANIC I HAD BAD LUG NUTS BECAUSE THEY SWELLED AND THEIR WRENCHES COULD NOT FIT THEM. HE SAID I NEEDED ALL OF THEM REPLACED FOR SAFETY SAKE. THE DEALER ADMITTED THIS WAS A MAJOR PROBLEM AND THEY HAVE DONE OTHER CARS TOO. DINO DELLA WAS THE CONTACT THERE. THIS WAS AT PARK FORD, 276 ROUTE 6, IN MAHOPAC NY 10541

05/25/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

IGNITION SWITCH BINDING UP AND THE SWITCH WILL NOT START THE CAR WHEN TURNING THE KEY IN THE SWITCH! *BF VEHICLE WAS REPAIRED.*JB

05/08/2020
Components: ENGINE
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL NO LONGER ACCELERATES THE VEHICLE ON OCCASION, WOW STUCK IN TRAFFIC OR AT A STOPLIGHT THE CAR SHUTS ITSELF OFF AFTER HAVING A HIGH IDLE. *TR

12/30/2019
Components: POWER TRAIN
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHILE DRIVING THE TRANSMISSION SHOULD SHIFT UP AND DOWN AND THEN ALL OF A SUDDEN THE CAR WAS SHUTTER THE TRANSMISSION NEEDED TO BE REBUILT IT HAD TO BE OVERHAULED

12/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I MADE AN APPOINTMENT WITH FORD HAD MY CAR TOWED OVER SO THEY CAN DO A DIAGNOSIS ON THE TRANSMISSION WHICH THEY CHARGED ME ME $110.00 DOLLARS AND.I HIGHLY DOUBT THEY EVEN CHECKED THE VEHICLE I HAD TO TOW IT BACK TO MY HOUSE. THEY TRIED CHARGING ME.$4000 FOR A NEW TRANSMISSION WHICH THEY ARE AWARE IT'S DEFECTIVE ON FOCUS AND FIESTA MODELS INSTEAD OF TELLING ME THAT THEY WENT AND LET ME SPEND $300 PLUS DOLLARS ON NOTHING I HAD TRIED TO CHANGE OUT TRANSMISSION OIL AND IT WORKED FOR A WHILE. I AM A COLLEGE STUDENT ON A GRANT. AND I FEEL FORD RISKED MY LIFE BY NOT INFORMING ME HOW BAD THE TRANSMISSION IS ON THIS VEHICLE PLUS ON MY SERVICE HISTORY THEY LIED AND SAID THEY SERVICED MY CAR WHICH IS NOT THE CASE.

08/29/2019
Components: SERVICE BRAKES
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

WHEN TRAVELING IN REVERSE AT A VERY SLOW SPEED (BETWEEN 1 & 4 MPH) THE CAR CONTINUES TO TRAVEL FOR ABOUT A SECOND OR TWO WHILE DEPRESSING THE BRAKE. THIS HAS HAPPENED INTERMITTENTLY SINCE THE CAR WAS PURCHASED NEW FROM THE DEALER. IT IS MORE LIKELY TO HAPPEN WHEN THE CAR HAS BEEN SITTING AND/OR WHEN IT IS COLD OUTSIDE, BUT CAN HAPPEN OTHER TIMES. IT IS FAIRLY INFREQUENT. I HAVE HAD A FORD DEALERSHIP CHECK IT, BUT NOTHING WAS EVER FOUND. IT CONTINUES TO HAPPEN FROM TIME TO TIME AND HAPPENED RECENTLY. MY CONCERN IS THAT THIS USUALLY OCCURS IN A PARKING LOT WHEN BACKING OUT OF A SPACE. IF A PERSON OR CAR COMES BEHIND ME WHILE I AM REVERSING, THE BRAKES MAY NOT IMMEDIATELY WORK WHEN I TRY TO STOP SUDDENLY.

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2010
Crash: No
Fire: No
Vehicle Identification Number: FN4AW13490******
Summary

SINCE I'VE HAD MY CAR THE BACK DOORS LOCK & UNLOCK BY THERE SELF.. ITS VERY DANGEROUS.. CANT OPEN FROM INSIDE OR OUT

07/12/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

MY YELLOW WENCH CHECK ENGINE LIGHT CAME ON,I WAS STOPPED AT A 4 WAY CITY INTERSECTION AND WHEN I STEPPED ON THE GAS PEDAL THE CAR WOULD NOT PICK UP ANY SPEED. I WAS STUCK WITH TRAFFIC BEHIND ME. I HAD TO GO THROUGH THE INTERSECTION AT IDLE SPEED PULL OFF THE ROAD, TURN THE CAR OFF AND WAIT A FEW SECONDS THEN RESTART IT. I WAS THEN ABLE TO DRIVE IT AND THE YELLOW CHECK ENGINE LIGHT WAS NO LONGER ON.THE YELLOW LIGHT CHECK ENGINE LIGHT HAS COME ON BEFORE AND I HAD GOODYEAR AND AUTO ZONE CHECK IT ON THEIR COMPUTER AND IT CAME UP WITH CODE P2135 THROTTLE SENSOR. THE GUY AT AUTO ZONE TOLD ME TO ENTER THAT CODE ON UTUBE AND SEE WHAT OTHER PEOPLE DID TO FIX THE ISSUE. THERE ARE MANY STORIES ON YOUTUBE ETC REGARDING THIS ISSUE. IT SEEMS TO BE A WIDELY KNOW ISSUE AND ON ANOTHER FORD CAR THEY HAD A RECALL FOR IT. I TOOK MY CAR TO THE FORD DEALER AND THEY KEPT IT FOR A FEW DAYS,THEY TOLD ME SINCE THEY COULD NOT GET THE YELLOW LIGHT TO COME ON THEY CAN NOT TELL WHAT THE ISSUE IS AND THEREFORE NOT FIX IT? IT IS DANGEROUS TO DRIVE IT IN THIS CONDITION.

07/10/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MIL COMES ON INTERMITTENTLY WITH A P0451 (3-4 DRIVING CYCLES AFTER A COLD START ) DTC, NO OBVIOUS REPAIR CONDITIONS PRESENT. ROUGH IDLE, POWER LOSS, HESITATION, DECREASE IN MILEAGE. ISSUES GO AWAY ON THEIR OWN AFTER PCM RESET, COME BACK SHORTLY AFTER MIL SETS AGAIN. MIL GOES OFF RANDOMLY, AND PROBLEMS GO AWAY SHORTLY AFTER. HAVE RUN MULTIPLE DIAGNOSTICS AND NO REPAIR ISSUES FOUND. WAS TOLD THE PCM ITSELF MIGHT NEED TO BE REPLACED OR REPROGRAMMED.

06/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

TRANSMISSION PROBLEM IN MOTION 2 YEAR BACK AND SUDDENLY WAS GOING SLOW WITH FULL ACCELERATION ON I25.

06/26/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

ONE AFTERNOON I GOT IN MY CAR WENT TO MAKE A RIGHT TURN AND MY BLINKER WAS BLINKING FASTER THEN NORMAL. THAT NIGHT I WAS PULLED OVER BECAUSE I HAD NO BRAKE LIGHT ON THE RIGHT SIDE NOR DID I HAVE A BLINKER. THE NEXT FOLLOWING DAY I GOT TO LOOKING AT MY TAIL LIGHT TO CHANGE IT TO MY SURPRISE MY TAIL LIGHTS WAS I TAPPED THE LIGHT COVER AND THE LIGHTS WENT OUT THE BULB WAS BLACK. I CHECKED TO MAKE SURE MY CONTROL KNOB WAS ON THE OFD POSITION WHICH IT WAS. THE HEAD LIGHTS WOULD ONLY COME ON IF I TURNED TO CONTROL TO ON POISTION. I HAVE OWNED THIS CAR FOR 5 YEARS NOW I HAVE NEVER REPLACED THE LEFT SIDE HEAD OR TAIL LIGHT BUT I HAVE CHANGED TO RIGHT SIDE TWICE.

05/27/2019
Components: STRUCTURE
Incident Date: 05/27/2019
Crash: No
Fire: No
Summary

DRIVING DOWN THE ROAD ON A WINDY DAY AND THE HOOD CAME UP AND SMASHED THE WINDSHIELD STOP. BENT THE HOOD

04/07/2019
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 51******
Summary

I'VE REPLACED MY MOTOR MOUNTS THREE TIMES WITHIN 4 MONTHS. MY CAR STILL IS SHAKING, MY HEAT AND AIR ONLY WORKS ON THE RIGHT SIDE, UNDER MY HOOD SOUNDS LIKE A TICKING NOISE. THIS IS ALL WHILE PARKED. PLEASE TELL ME WHAT I CAN DO

04/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

"TAKATA RECALL" COMPUTER OR CLUSTER GIVES OFF SENOR LIGHTS AND IT'S NOT THE PROBLEM(SUCH AS EMERGENCY BRAKE ON, AND MANY MORE). A FORD DEALER HAS REPLACE, CLUSTER,WIRING HARNESS, CONTROL BOX AND DOES NOT FIX THE PROBLEM AND CLAIMS THEY CAN'T DO ANYMORE, BUT CALLED A FORD ENGINEER WHO DOES NOT RETURN CALLS, PER DEALER.

11/16/2018
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND THE CONTACT WAS INSIDE THE VEHICLE, ALL FOUR DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT THE KEY FOBIK COULD NOT UNLOCK THE DOORS AND THE DRIVER SIDE DOOR WOULD NOT OPEN WHEN PROMPTED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FINALLY OPENED WITH THE KEY FOBIK. THE CONTACT WAS ABLE TO CLIMB OUT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER DOOR HAD A HISTORY OF BECOMING STUCK AND REMAINED LOCKED AFTER THE CONTACT EXITED THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

10/26/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESPONDED AND HESITATED. THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

10/25/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WHENEVER I START MY CAR, THE RPM'S ARE BETWEEN 2-3 AND IT TAKES A COUPLE MINUTES TO REACH THE NORMAL IDLING RPM RATE. THE ENGINE ALSO MAKES CLICKING NOISES AND IS LOUDER THAN USUAL AND JUST DOES NOT SOUND RIGHT. AND PREVIOUSLY, MY CAR HAS RANDOMLY STALLED AND JUST TURNED OFF WHILE THE BATTERY STAYED RUNNING WHILE MAKING A RIGHT TURN OR JUST IDLING AT A STOP LIGHT. MOSTLY, MY CARS ENGINE JUST TURNS OFF WHILE RUNNING IT IN THE DRIVEWAY IN THE MORNING WHILE THE BATTERY STAYS ON. IT HAS NOT STALLED IN AWHILE BUT THERE IS STILL SOMETHING WRONG WITH THE ENGINE AND THE RPMS. ALSO SOMETIMES, A WRENCH LIGHT APPEARS ON THE DASHBOARD WHEN I AM EXPERIENCING THE PROBLEM.

09/11/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR **TR THE CONSUMER STATED DRIVER BACK DOOR WOULD NOT LOCK OR UNLOCK SAME FOR PASSENGER SIDE BACK DOOR. *JB

09/03/2018
Components: AIR BAGS
Incident Date: 08/07/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

ON AUGUST 7, 2018, I WAS INVOLVED IN AN ACCIDENT TRAVELING ABOUT 30-35MPH WHEN ANOTHER DRIVER RAN A STOP LIGHT CAUSING ME TO HIT THE SIDE OF THEIR CAR WITH THE FRONT OF MY CAR. MY AIR BAG DID NOT DEPLOY AND I SUSTAINED AN ACUTE HEAD INJURY, NECK AND BACK SORENESS. THE VEHICLE WAS TOTALED. I WOULD LIKE TO KNOW WHY MY AIRBAG DID NOT DEPLOY?

08/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

THE IGNITION SWITCH DOESN'T WORK. YOU CAN TURN THE KEY ON, BUT IT WILL NOT MAKE THE CONNECTION TO TURN THE ENGINE OVER. WE HAVE PUSHED THE KEY IN AND TURNED IT ON, BUT STILL NOTHING. WHEN THE KEY IS IN THE ON POSITION EVERYTHING WORKS (RADIO, LIGHTS, AIR, WINDOWS, ETC.) EVERYTHING BUT THE ENGINE! WHEN SEARCHING THIS ON THE INTERNET, I HAVE NOTICED THAT A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM.

06/30/2018
Components: STRUCTURE
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

DOOR WILL NOT CLOSE, LOOKS LIKE THE PAWL SPRING TAB HAS BROKEN. WILL NOT LOCK OR CLOSE, MAJOR SAFETY ISSUE FOR BACK SEAT PASSENGERS. HAPPENS WHEN STATIONARY OR IN MOTION

06/29/2018
Components: POWER TRAIN
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE SHIFTER SOLENOID FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

06/29/2018
Components: POWER TRAIN
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

06/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHILE TURNING THE KEY IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ORDER TO START THE VEHICLE, THE KEY HAD TO BE WIGGLED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

06/05/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

WHILE DRIVING ON CITY STREETS THE ENGINE (35 MPH) THE ENGINE LOST POWER AND DROPPED IN SPEED YO A FEW MPR. SHUT ENGINE DOWN AND THEN RESTARTED THE ENGINE I DROVE ABOUT A MILE AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE ENGINE ICON LITE CAME ON. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE DEALER. THERE THEY SAID IT WAS THE E THROTTLE BODY.

05/23/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

I TURNED ON THE ENGINE IN THE MORNING AND THE CAR SEEM TO START FINE, BUT WHEN I PUT THE GEAR SELECTOR IN REVERSE AND PRESSED THE GAS PEDAL SUDDENLY THE CHECK ENGINE CAME ON AND THE CAR STARTED SHAKING VIOLENTLY, I INSTANTLY TURNED OFF THE CAR AFTER A FEW SECONDS I TRIED TURNING THE CAR BACK ON, THE CHECK ENGINE LIGHT WENT AWAY, AND IT SEEM TO WORK FINE AFTER THAT, BUT THIS NOW HAPPENS ON A DAILY BASES AT RANDOM TIMES OF THE DAY, I CHECKED THE CAR WITH AN OBD2 SCAN TOOL AND IT HAD CODES P2111 AND P2135 THIS KEEPS HAPPENING EVEN AFTER REPLACING THE GAS PEDAL AND THE THROTTLE BODY

04/18/2018
Components: SEAT BELTS
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

PASSENGER SEATBELT POPPED WHEN PUTTING IT ON. IT WILL NOT WORK NOW AND NOT UNDER BUMPER TO BUMPER WARRANTY.

03/29/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE. *JS

03/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

IGNITION SWITCH IS IN STOP POSITION SOMETIMES WILL START SOMETIMES NOT HAVE TO TURN POSITION WITH BOTH HANDS AND SOMETIME WILL TURN ON BUT NOT ALL THE TIME PULL KEY OUT AND HAVE TRIED TO TURN KEY AROUND BUT WON'T WORK EITHER CAR IS STOP POSITION AND COULD HAPPEN ANYWHERE WHEN TRY TO START.

02/06/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.

01/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN7AW******
Summary

MY 2010 FORD FOCUS SES DOOR SYSTEM ISN'T WORKING OUT OF NO WHERE. SOMETIMES MY DOOR LOCKS WON'T LOCK, SOMETIMES THEY WON'T UNTIL TO THE POINT I CAN GET OUT OF MY CAR. THE OWNER BEFORE ALSO HAD THIS PROBLEM AND GOT THEM FIXED. NOW MY REAR DOOR WON'T OPEN AT ALL. A COUPLE PEOPLE I'VE TALKED TO THEY REPORT SIMILAR THINGS. THIS A HUGE SAFETY PROBLEM.. I HAVE A FOUR YEAR OLD IS SCARY KNOWING SOMETHING COULD HAPPENED I MIGHT NOT BE ABLE TO GET HER OUT BECAUSE OF THIS DOOR ISSUES. SINCE IT'S ALREADY BEEN FIXED, I'M NERVOUS TO FIX IT ALSO AND IT GOES BACK TO THIS.

11/29/2017
Components: STRUCTURE
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

REAR DRIVERS SIDE DOOR WILL NOT LATCH OR OPEN. ONCE OPENED IT WILL NOT CLOSE AGAIN CAUSING THE DOOR TO COME OPEN WHILE DRIVING.

10/11/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/04/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.

09/20/2017
Components: SUSPENSION
Incident Date: 09/15/2017
Crash: No
Fire: No
Summary

I JUST GOT THIS CAR, HAD FRONT END CHECKED AND I GOT TO REPLACE SWAY BARS, CONTROL ARMS, TIE RODS, BOTH INNER AND OUTER. CAR ONLY HAS 129K MI ON IT. NOT TO MUCH THE CAR CONSTANTLY SWAYS NO MATTER WHAT THE WEATHER IS. MY TPMS IS ALSO THROWING ERRORS.

08/31/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

2010 FORD FOCUS DOORS DO NOT OPEN AT ALL FROM THE OUTSIDE OR INSIDE OF THE CAR . THE REMOTE WILL NOT DISENGAGE AND WILL KEEP DOORS LOCKED. A PERSON CANNOT JUST PULL ON THE HANDLE INSIDE OR THE LOCK STEM TO UNLOCK THE DOORS. THE DOOR ACTUATOR ON ALL FOUR DOORS NEED TO BE REPLACED DUE TO DUST GOING INSIDE THE MECHANICAL PARTS AND OIL'S CREATING MUD ISSUES. FORD MECHANIC ADVISED THAT THEY SEEN LOTS OF FORD FOCUSES WITH THE SAME ISSUE COSTING THE CUSTOMER A FINANCIAL BURDEN DUE TO A FAULTY DESIGN WHICH FORD UPDATED THE ORIGINAL DESIGN TO FIX THE ISSUE, ADMITTING TO THE BAD DESIGN SOLD TO THE PUBLIC. PEOPLE WERE TRAPPED IN THE CAR AND CANNOT GET OUT DUE TOO DOORS NOT DISENGAGING, THE HANDLES ARE STIFF/LOCKED

07/18/2017
Components: STRUCTURE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN AND THE REAR PASSENGER SIDE DOOR FAILED TO REMAIN SECURE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A DEALER (TEAM FORD LINCOLN, 905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,300.

06/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MY REAR PASSENGER DOOR LOCK FAILED WHILE DRIVING, CAUSING THE DOOR TO SWING OPEN WHEN BRAKING.

05/30/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WAS A RECALL, BUT WAS UNABLE TO LOCATE THE CONTACT'S VIN WITHIN THE RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT INQUIRED TO SPEAK WITH A MANAGER , BUT WAS DENIED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

05/15/2017
Components: TIRES
Incident Date: 05/12/2017
Crash: No
Fire: No
Summary

A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.

05/09/2017
Components: WHEELS
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

I HAD A INSPIRATION

05/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

NONE OF MY DOORS WILL OPEN FROM THE OUTSIDE I HAVE TO LEAVE A WINDOW CRACKED JUST TO GET IN IT HAD TO PAY SOMEBODY 140 JUST TO GET IN IT THERE IS ONLY TWO DOORS THAT WILL OPEN FROM THE INSIDE NOW I HAVE TWO KIDS THAT ARE STILL AT HOME YOU HAVE TO GO IN THE PASSENGER DOOR JUST TO GET IN THE DRIVER SEAT

04/06/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

ON AT LEAST 4 VARIOUS RANDOM OCCASIONS OVER A PERIOD OF SEVERAL YEARS, WITH THE FOCUS IN MOTION ON A ROADWAY, THE FOCUS ACCELERATED WHEN THE BRAKES WERE APPLIED WITH THE INTENT TO MAKE A NORMAL STOP OF THE VEHICLE. TWO OF THOSE OCCASIONS OCCURRED RECENTLY IN MARCH AND APRIL OF 2017. ON THOSE OCCASIONS, IT WAS NOT POSSIBLE TO STOP THE VEHICLE BY NORMAL BRAKING. OTHER MEASURES SUCH AS SHIFTING THE TRANSMISSION LEVER, APPLYING THE EMERGENCY BRAKE OR PULLING OFF THE ROAD WERE NECESSARY BEFORE THE VEHICLE CAME TO A STOP.

04/04/2017
Components: POWER TRAIN
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

03/05/2017
Components: SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

THE SPEED CONTROL STUCK FOR A FEW AND THE DOORS ALWAYS LOCKS AND WILL NOT OPEN ITS A SAFE HAZZRAD AND THE CAR BOUNCES ALL THE TIME

12/10/2016
Components: WHEELS
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

WE WERE TOLD WED THAT OUR PIRELLI TIRES, WARRANTED @ 55K MI, AND HAVE ONLY 18K, ARE DOWN TO 3/32ND TREAD AND MUST BE REPLACED. ALL THIS WITH IN-TOWN DRIVING, REGULAR ROTATION AND INSPECTION. CONTACTED PIRELLI AND ALSO DISCOUNT TIRE TO NO AVAIL. TIRES ARE PIRELLI FOUR SEASONS.

10/29/2016
Components: ENGINE
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: FAHP3FN7AW1******
Summary

I HAVE CHANGED MANY PARTS ON MY 2010 FORD FOCUS SE 2.0 AND HAS NOT CHANGED ANYTHING. I STARTED OUT WITH NOT IDLING AND AFTER SPENDING A FEW HUNDRED DOLLARS IT HAS NOT CHANGED ANYTHING. VERY DANGEROUS. WHEN YOU COME TO A STOP IT SHUTS OFF. THE PERSON BEHIND YOU THINKS YOUR GOING TO PROCEED AND YOU DON'T DO TO CAR SHUT OFF IT IS A VERY DANGEROUS POSITION YOUR IN. I DID READ THAT THERE ARE MANY OF THESES MYSTERY PROBLEMS WITH THESES VEHICLES AND FORD CANT EVEN FIGURE IT OUT. IF THIS IS A SAFETY ISSUE WITH MANY THAN WHY HAS THIS NOT BEEN CORRECTED BY FORD. DOES SO MANY PEOPLE HAVE TO BE HURT BEFORE IT BECOMES A RECALL? I HAVE ALSO HEARD THAT THIS HAPPENS UNDER WARRANTY AND UP TO 100K. VERRY SORRY!

10/10/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

MY DAUGHTER WAS DRIVING 35-40 MPH, AND ATTEMPTED TO MAKE A RIGHT-HAND TURN ON A COUNTY ROAD. THE STEERING WHEEL EITHER LOCKED, OR THE POWER STEERING FAILED, MAKING IT IMPOSSIBLE TO NEGOTIATE THE TURN. SHE RAN OFF THE LEFT SIDE OF THE ROAD AND HIT A LIGHT POLE STRAIGHT ON, CAUSING HER MINOR INJURIES, BUT TOTALING THE CAR.

10/06/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE STARTING THE VEHICLE, THE DOOR AJAR ALARM WOULD NOT TURN OFF UNTIL THE VEHICLE WAS STARTED. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

10/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

DOOR AJAR WARNING LIGHT WILL NOT TURN OFF EVER! EVEN WITH ALL DOORS FULLY CLOSED!

09/09/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN7AW******
Summary

DRIVER AND PASSENGER DOOR WON'T CLOSE WITHOUT SEVERAL SLAMS. STATIONARY. THIS HAPPENED FOR MONTHS BEFORE BEING REPLACED

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 85' DEGREE TEMP OUTSIDE. MILEAGE 162,433.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 72' DEGREE TEMP OUTSIDE. MILEAGE 162,394.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,442.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 69' DEGREE TEMP OUTSIDE. MILEAGE 162,448

08/30/2016
Components: POWER TRAIN
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

SUDDEN LOSS OF POWER WHILE IN MOTION, WRENCH LIGHT COMING ON. MY TEENAGE DAUGHTER HAS ALMOST BEEN INVOLVED IN A COUPLE OF SERIOUS ACCIDENTS BECAUSE OF THIS. I UNDERSTAND IT IS A KNOWN ISSUE WITH THE THROTTLE BODY, BUT WHILE FORD HAS EXTENDED THE WARRANTY ON EXPLORERS AND A FEW OTHER MODELS SO OWNERS CAN HAVE NEW PARTS INSTALLED, IT HAS NOT EXTENDED THE WARRANTY TO THE FOCUS ' THIS DESPITE THOUSANDS OF ONLINE COMPLAINTS FROM FOCUS OWNERS. THIS REPAIR WILL COST ME ABOUT $700, AND I CANNOT AFFORD IT. I WILL NEVER AGAIN PURCHASE A FORD.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,345

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,368.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,223.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,177.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 68' DEGREE TEMP OUTSIDE. MILEAGE 162,177.

08/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

MY 2010 FORD FOCUS THAT I BOUGHT BACK IN DECEMBER OF 2015 IS HAVING A LATCHING PROBLEM WITH THE BACK PASSENGER DOOR. IT WILL NOT LATCH SHUT WHEN PARKED. TRIED GREASING THE LATCH BUT IT DIDN'T HELP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR.

08/11/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE THE THROTTLE BODY CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

08/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

WE BOUGHT A FACTORY CERTIFIED CAR TO ELIMINATE PROBLEMS LIKE THIS.THE PROBLEM WE HAVE IS ALSO INTERMITTENT AND INVOLVES THE RIGHT HAND DOOR LOCK'S 95% OF THE TIME BOTH FRONT AND REAR. THE NOT ALWAYS AT THE SAME TIME.WHEN LOCKED THEY FAIL TO OPEN WITH EITHER THE REMOTE OF THE INSIDE SWITCH.WE HAVE BEEN TO THE DEALER 4-5 TIMES AND IT WAS ONLY THE LAST TIME HE WAS ABLE TO SEE 1/2 OF THE PROBLEM.HE DID NOT HAVE TIME TO GET IT IN THAT DAY AND I DIDN'T HAVE TIME TO LEAVE .HIS ANSWER IS IF IT'S NOT BROKEN I CANT FIX IT . I ALSO ASKED THE SALES MAN IF THEY HAVE BEEN HAVING THAT PROBLEM OR IS THE FIRST HE HERD OF IT.THEY HAVE HEARD OF IT BEFORE AND HE RECOMMENDED WD-40 SQUIRTED DOWN TO CLEAN THE ACTUATOR.I DID TRY THAT BUT IT HAPPENS AGAIN OVER AND OVER AT THE MOST INCONVENIENT OF TIMES.THIS CAR WAS BOUGHT FOR MY WIFE AND I HAVE A GREAT CONCERN GOD FORBID SOMETHING HAPPEN AND THE PEOPLE ON THE RIGHT SIDE CAN NOT GET OUT OF THE CAR.I ALSO HAVE A FORD TRUCK AND THERE WERE A FEW RECALLS WHICH YOU'LL DID THE RIGHT THING AND FIXED IT I LIKE MY FORD TRUCK.LOOKING IN THE INTERNET I SEE THIS PROBLEM QUITE A BIT ON THE FOCUS BUT WHY IS THIS YEAR OR VIN NOT INCLUDED IF I TO AM HAVING THE SAME PROBLEM?PLEASE HELP ME WITH THIS PROBLEM.I THINK IT WOULD HELP US BOTH FEEL SAFER DRIVING OUR NEW/USED CAR.THE PROBLEM IS INCONSISTENT AND HAPPENS SITTING STILL,DRIVING AT ANY AND OR ALL SPEEDS.

07/21/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

CAR DOES NOT ACCELERATE PROPERLY AT TIMES. WHEN PRESSING GAS PEDAL CAR DOES NOT MOVE ACCORDINGLY. STALLS AT RANDOM TIMES ON HIGHWAY.

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I BELIEVE THESE TWO ITEMS ARE RELATED: WITHIN THE LAST YEAR OR MORE THE CAR DID NOT HAVE SMOOTH, CONSTANT ACCELERATION. THE VEHICLE SURGES SLIGHTLY OFF AND ON WHILE AT HIGHWAY SPEEDS REGARDLESS OF WHETHER THE CRUISE IS BEING USED OR NOT. WE TOOK IT TO FORD AND THEY CLEANED THE THROTTLE BODY HOWEVER THE PROBLEM REOCCURRED PERIODICALLY. ALSO, WITHIN THE LAST MONTH, THE VEHICLE STALLED TWICE ON DIFFERENT DAYS WHILE OPERATING AT HIGHWAY SPEED WITH NO INDICATION THAT IT WAS GOING TO HAPPEN. AT THE SAME TIME THE "WRENCH" LIGHT WOULD ILLUMINATE. THE VEHICLE WOULD START AFTER PULLING OVER AND CYCLING THE IGNITION. WE AGAIN TOOK IT TO A FORD WHO AGAIN CLEANED THE THROTTLE BODY. WERE TOLD THAT THEY WERE PRETTY SURE THE THROTTLE BODY NEEDS REPLACEMENT BUT THEY CANNOT REPLACE IT BECAUSE THE "WRENCH" LIGHT DOES NOT STAY ON LONG ENOUGH TO GIVE A CODE. WE WERE TOLD THAT WE CAN REPLACE IT AT OUR OWN COST BUT THEY WON'T REPLACE IT AT THEIR COST WITHOUT A CODE (WHICH DOES NOT REGISTER).

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

VEHICLE STALLED AT HIGHWAY SPEED WITHOUT WARNING. THE VEHICLE RESTARED AFTER CYCLING THE IGNITION.

06/28/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/28/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO LOCK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT PROVIDED.

06/27/2016
Components: ENGINE
Incident Date: 04/12/2016
Crash: No
Fire: No
Summary

FORD FOCUS (2010) RECALL - MY MOM IS 80 YEARS OLD AND NEEDS HER CAR TO WORK PROPERLY. SHE HAS A 2010 FORD FOCUS WITH SHUDDERING PROBLEMS AND IDELING PROBLEMS.WHEN SHE EXCELERATES THE CAR IS VERY SLUGGISH AND SLOW TO SPEED UP. WHEN SHE IS IN TRAFFIC THE CAR IDELS DOWN AND ALMOST SHUTS OFF. PLEASE LET ME KNOIW WHAT I CAN DO ABOUT THIS.

06/27/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND LOST ACCELERATION WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

06/22/2016
Components: STRUCTURE
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT COULD NOT OPEN THE REAR PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE WHILE IT WAS PARKED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS WOULD NOT OPEN FROM THE OUTSIDE EITHER. THE FRONT DRIVER SIDE DOOR ALSO FAILED TO OPEN, BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE OTHER DOORS WERE NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

06/16/2016
Components: POWER TRAIN
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TRANSMISSION IS LEAKING BEFORE 95K MILES PROPERLY MAINTAINED, ALSO TRANSMISSION HAS STARTED TO MAKE A LOUD WIRING NOISE WHERE IT SOUNDS LIKES ITS GEARS ARE WEARING. WAS ADVISED TO DROP TRANSMISSION AND TEAR INTO IT TO SEE WHAT IS BROKEN BUT THERE IS A CONFIRMED PROBLEM. WAS ALSO ADVISED BY DEALER TO SELL BEFORE BREAKS IF NOT WANTING TO PAY TO EXPLORE FOR PROBLEM

06/13/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ON ANOTHER OCCASION WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

05/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN9AW******
Summary

THE BACK DOORS LOCK AND U CAN'T UNLOCK THEM NO MATTER WHAT U DO SOMETIMES THE FRONT PASSENGERS DOOR WILL LOCK TO BUT THAT ONE U CAN UNLOCK BY PULLING HANDLE WHAT HAPPENS IF MY LITTLE ONES ARE IN THE BACK AND I CAN'T GET TO THEM THIS IS NOT SAFE OR SMART

05/17/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE VEHICLE WAS STOPPED, THE ENGINE CUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY ASSEMBLY WAS CLEANED. THE FAILURE RECURRED WITHIN THREE WEEKS AND THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER. THE DEALER MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT THE ISSUE WAS NORMAL. THE CONTACT NOTIFIED THE BETTER BUSINESS BUREAU AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 82,500.

05/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

CAR FAILS TO START WHEN THE KEY IS INSERTED AND TURNED TO THE PROPER IGNITION STARTING POINT. MY MECHANICS SAYS THE CAR IS NOT FINDING THE SAFETY CHIP INSIDE THE KEY AND WILL NOT ALLOW THE CAR TO START. I AM HAVING TO REPLACE THE IGNITION AND HAVE MY KEY RE-PROGRAMMED. THIS HAS BEEN DEGRADING OVER A PERIOD OF MONTHS. STARTING WITH A FORCEFULNESS OF THE KEY TO MAKE IT START. THE LONGER IT HAS GONE THE WORSE IT HAS GOTTEN. UNTIL IT FINALLY WOULD NOT START AT ALL. THE REPAIR WILL COST ME $ 400.00 PLUS HAVING IT TOWED. IT IS A FAILURE OF THE IGNITION SWITCH TO RECOGNIZE THE KEY'S SAFETY CHIP INSIDE THE KEY. IT HAS CAUSED ME TO SIT AND WAIT FOR THE CAR TO START, SOMETIMES REACHING 30 MINUTES. I TAKE VERY GOOD CARE OF MY CARS AND HIS SHOULD NOT BE HAPPENING.

03/17/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN5AW******
Summary

AT HIGHWAY SPEED OR ANY SPEED THE LITTLE WRENCH LIGHT COMES ON THE DASH AND THEN THE GAS PEDAL HAS NO EFFECT. YOU HAVE TO COAST TO A STOP ALONG THE ROAD, TURN IT OFF AND RESTART IT. THEN ITS FINE. IF YOU DON'T TURN IT OFF AND RESTART IT WILL STAY IN LIMP MODE DRIVING MAXIMUM 5 MPH. THIS CAR HAS 92K MILES. WRENCH LIGHT DOES NOT STAY ON. TD

02/17/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 03/15/16 *BF UPDATED 05/29/18*JB

02/08/2016
Components: SUSPENSION,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/03/2016
Crash: No
Fire: No
Summary

DOORS LOCK AND WONT UNLOCK AT TIME TRAPPING YOU IN AND THE CAR GOES THUR TIRES LIKE CRAZY BUT I'M REALLY WORRIED ABOUT THE DOORS TRAPING YOU IN THE VICHLE AT TIMES

01/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.

01/27/2016
Components: SUSPENSION
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

2010 FORD FOCUS CAN'T BE DRIVEN IF THE ROAD IS WET. THE BACKEND TRY'S TO THROW YOU TO THE LEFT. IT HAD NEW TIRES WHEN I GOT IT. HAD IT ONE YEAR PUT ANEW SET ON AND NOW IT NEEDS ANOTHER SET. MY BOSS BOUGHT IT NEW AND HAD TO PUT 3 SETS ON. HE NEVER FOUND WHAT CAUSED IT TO THROW THE BACK END. I'M GETTING READY TO TAKE TO TRY TO FIND OUT WHAT IS CAUSING THE PROBLEM. WHEN I BOUGHT THE TIRES I WAS TOLD MY TIRES WERE WEARING OUT FROM THE INSIDE OUT. THEY ARE GOING TO CHECK IT OUT BEFORE NEW TIRES ARE PUT ON.

01/04/2016
Components: SUSPENSION
Incident Date: 01/01/2016
Crash: Yes
Fire: No
Summary

I HAVE OWNED THE CAR SINCE IT WAS NEW NOW HAS 88K MILES I HAVE PUT LITERALLY 4 SET OF TIRES ON THIS AND HAVE HAD A REAR ALIGNMENT KIT DONE TO IT .THIS CAR SWAYS REALLY BAD AT SPEEDS OF OVER 65 MPH AND WHEN THERE IS HARDLY ANY WIND AT ALL . VERY DANGEROUS TO DRIVE IN THE SNOW OR RAIN . THE CAR CAUSED ME TO HAVE A ACCIDENT THAT COST MY INSURANCE COMPANY OVER 2000 TO REPAIR DUE TO THE SWAYING OF SPEEDS OVER 65 MPH . I HAVE A HORRIBLE THUMPING NOISE COMING FROM THE FRONT END SUSPENSION AREA WHICH I THOUGHT IT MIGHT BE I HAD BAD TIRES SO REPLACED TO BAD THUMPING SO REPLACED WHEELS STILL BAD AND WHEEL BEARINGS AND STILL BAD THUMPING IDK WHAT TO DO THIS IS SO ANNOYING I WANT FORD TO PAY FOR ALL OF THIS AND TO RECALL THESE CARS THEY ARE VERY DANGEROUS

12/14/2015
Components: ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.

12/14/2015
Components: POWER TRAIN
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3F21CL******
Summary

AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.

12/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

PARKED PUT SHIFT IN REVERSE. CAR DIES AND WRENCH LIGHT COMES ON 8-10 TRIES RECENTLY.

12/05/2015
Components: ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

THE ENGINE MOUNTS ARE FAILING AT 35,000 EXCESSIVE RATTLING IN THE CAR.

12/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.

11/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR DOORS FAILED TO OPEN WHEN USING THE KEYLESS ENTRY SYSTEM. THE CONTACT ALSO STATED THAT THE KEY FAILED TO WORK IN THE KEY-LOCK ON THE DRIVER'S DOOR. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS OF DEPRESSING THE UNLOCK BUTTON ON THE KEYLESS ENTRY REMOTE, THE DOOR WAS ABLE TO BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

11/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,840. UPDATED 12/01/15*LJ UPDATED 1/12/2016 *CN *TR

10/26/2015
Components: SUSPENSION
Incident Date: 06/25/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.

10/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

I HAVE COMPLAINED ABOUT MY DOOR LOCKS ON THE BACK OF MY CAR FOR THE LAST TWO AND A HALF TO THREE YEARS AND NO ONE LISTENS TO ME. IT IS A SAFETY HAZARD FOR ME AND MY GRANDCHILDREN. I CAN'T TAKE THEM WITH ME BECAUSE THE LOCKS DON'T UNLOCK. NOT A SAFE THING IF A ACCIDENT HAPPENED. COULDN'T GET ANYONE OUT OF BACK SEAT. PLEASE HELP ME. I KNOW I'M NOT THE ONLY ONE WITH THIS.

10/25/2015
Components: TIRES,WHEELS
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN3AW******
Summary

I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

AIR CONDITIONER FAILING TO COOL. MY CAR HAS 33,000 MILES ON IT. I BOUGHT IT NEW IN OCT 2009. I AM TOLD IT WILL BE ABOUT $1,600 OR MORE TO REPAIR THE AC. THIS IS NOT ACCEPTABLE ON A CAR WITH 33,000 MILES ON IT. I AM TOLD THE DASH, STEERING COLUMN AND CONSOLE HAVE TO BE REMOVED TO REPAIR. I BOUGHT THIS CAR TO LAST ME THE REST OF MY LIFE. THE FACTORY WARRANTY IS FOR 36,000 WHICH OBVIOUSLY I AM UNDER BUT IT IS FIVE YEARS OLD. I CAN'T AFFORD TO FIX IT ON MY SS DISABILITY INCOME AND CAN'T LIVE IN TEXAS WITHOUT AC.

09/02/2015
Components: STEERING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE STEERING WHEEL FAILED AND THE CHECK STEERING WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY AND DROVE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.

08/24/2015
Components: VISIBILITY
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 25 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

08/14/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

WHEN KEY TURNED AND REMOVED FROM IGNITION, ENGINE DOES NOT SHUT OFF.

08/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

THE REAR PASSENGER DOOR LATCH HAD BEEN STICKING ON OCCASION, MAKING IT DIFFICULT TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. IN MID-MAY, WE BEGAN HAVING TROUBLE GETTING THE DOOR TO LATCH WHEN BEING SHUT. AT TIMES IT WOULD LATCH AFTER SEVERAL TRIES, OR WHEN BEING SLAMMED EXTREMELY HARD. IN MID-JULY, THE LATCH STOPPED WORKING ALL TOGETHER. WE NOW HAVE THE DOOR STRAPPED SHUT FROM THE INSIDE MAKING IT IMPOSSIBLE TO DRIVE THIS CAR WHEN TAKING MORE THAN ONE PASSENGER, AND THE DOOR AJAR ALARM SOUNDS EACH TIME YOU TURN A CORNER.

07/27/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHWAY. THIS DOES NOT APPEAR TO BE NORMAL TO ME. I WOULD THINK THAT SUDDENLY LOSING CONTROL OF ONE'S CAR, ESPECIALLY ON A HIGHWAY, IS VERY UNSAFE. SOMETIMES, I'VE DRIVEN WITHOUT INCIDENT AND SOMETIMES, I HAVE THIS PROBLEM. THE ONLY THING THAT I CAN IN COMMON IS THAT WHEN IT OCCURS, IT'S ALWAYS WITHIN A COUPLE OF MINUTES AFTER I START DRIVING.

07/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2015
Crash: No
Fire: No
Summary

CAR ALARM GOES OFF AT VARIOUS TIMES AND MY TRUNK POPS OPEN AS WELL WITHOUT ME PRESSING THE BUTTON.

07/08/2015
Components: POWER TRAIN
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

ENGINE SURGED/FADED A FEW TIMES LATELY AND TWICE THE WRENCH SYMBOL CAME ON, BUT THE DEALERSHIP SAID NO CODES WERE REPORTED AND THEY COULD FIND NO PROBLEMS. TODAY WHILE DRIVING ON THE INTERSTATE THE SPEED SUDDENLY DECELERATED TO 0 SO I PULLED OVER TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. THE WRENCH SYMBOL DISPLAYED AGAIN. AFTER TURNING THE KEY OFF/ON THE WRENCH WAS GONE AND THE CAR STARTED MOVING NORMALLY AT HIGHWAY SPEED. A FEW MINUTES LATER THE SAME ACTION REPEATED BIT WHILE SLEEPING ON THE SHOULDER I HIT A METAL OBSTRUCTION ON THE ROAD WHICH A CAUSED A FLAT TIRE. AFTER CHANGING TO THE SPARE THE ENGINE SYMBOL DISPLAYED, BUT THE CAR OPERATED AT HIGHWAY SPEED NORMALLY. I STOPPED AT AN AUTO PARTS STORE WHERE THE READ THE STORED CODES, P2111 AND P2135. IT IS NOW BACK AT THE DEALERSHIP FOR SERVICE.

07/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL

07/06/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

06/14/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES A ONE OR MORE FATALITIES. WE HAVE LOST ALL CONFIDENCE IN THE FORD MOTO COMPANY FOR NOT STEPPING UP MUCH, MUCH EARLIER TO CORRECT THIS.

06/04/2015
Components: POWER TRAIN
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HNXAW******
Summary

WE OWN A 2010 FORD FOCUS AND FOR THE PAST 6 WEEKS WE HAVE STARTED HAVING PROBLEMS WITH THE CAR LOSING POWER WHILE DRIVING. THE CAR DOES NOT SHUT OFF BUT ALL ABILITY TO ACCELERATE IS GONE. ONCE WE STOP THE CAR, TURN IT OFF AND RESTART IT, THE ABILITY TO ACCELERATE IS RESTORED. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST SIX WEEKS. IT IS ESPECIALLY DANGEROUS WHEN IT HAPPENS ON A FOUR LANE ROAD WHEN THERE IS NO CHANCE TO COAST OVER TO THE SIDE AND YOU HAVE TO STOP IN THE MIDDLE OF FAST MOVING TRAFFIC, TURN OFF THE VEHICLE AND RESTART IT. IT ALSO HAPPENED WHEN TURNING ONTO A BUSY FOUR LANE ROAD FROM A SHOPPING CENTER. WE WERE TURNING LEFT ACROSS TRAFFIC WITH PLENTY OF ROOM AND TIME TO MAKE THE TURN UNTIL WE LOST ACCELERATION, PUTTING US IN HARMS WAY WITH ONCOMING TRAFFIC. FORTUNATELY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND STOPPED WHILE WE WERE STOPPED, TURNING OFF THE IGNITION AND RESTARTING TO REGAIN ABILITY TO ACCELERATE. IN RESEARCHING ONLINE AND TALKING TO THE LOCAL FORD MECHANIC, IT LOOKS TO BE A VERY COMMON PROBLEM WITH THE FORD FOCUS. THE PROBLEM CENTERS AROUND THE THROTTLE BODY AND SENSORS, CAUSING A DISENGAGEMENT WITH THE ABILITY TO ACCELERATE. SO FAR WE HAVE BEEN FORTUNATE AND HAVE NOT BEEN IN AN ACCIDENT BUT I CAN NO LONGER PUT MY FAMILY IN THIS VEHICLE UNTIL IT IS REPAIRED. IT IS JUST TOO UNSAFE WITH THIS ISSUE.

06/03/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

IN ORDER TO START MY DAUGHTER'S USED 2010 FOCUS THE KEY NEEDS TO BE TURNED TO THE IDIOT LIGHTS AND WAIT UNTIL THE NEEDLES MOVE ON THE TEMP AND FUEL GUAGES AND THE CHIME COMES ON THEN CRANK IT AND IT USUALLY STARTS FIRST TRY BUT IT CAN TAKE 3 TRIES AT THIS PROCEDURE. IT CAN BE SCARY. THE 2010 MANUAL ON PAGE 175 SAYS TURN IT 3/4 (IDIOT LIGHTS) AND WAIT THEN CRANK BUT THE 2008 MANUAL SAID THAT TOO ON PAGE 150 BUT IT WASN'T EVER NECESSARY. 3 FORD DEALERS SAY THEY NEVER HEARD OF THE PROBLEM BEFORE.

06/02/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB

05/19/2015
Components: AIR BAGS
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Summary

I FILLED OUT A COMPLAINT BOUT IT BACK IN OCT. BUT DUE TO THE CAR ACCIDENT I COULDN'T SPEAK ABOUT THE WREAK DUE TO THE LAWYERS. I STILL HAVE THE INVESTIGATORS INFO WITH ME AND ALSO THE CONFIRMATION NUMBER DANIEL J HILLMAN SAFETY DEFECTS INVESTIGATOR YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10655198

04/16/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MECHANISM FOR THE DRIVER SIDE DOOR WAS REPLACED, BUT NOW THE THREE OTHER DOORS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANISM INSIDE THE DOORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

04/14/2015
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

WHILE DRIVING LATE AT NIGHT 12:30 A.M.FROM WORK ON MN HWY 169 N I WAS EXITING ONTO MN HWY 62 W, SLOWING DOWN TO 20 MILES HR. CAR SLOWS DOWN TO 5 MILES PER HR., WRENCH LIGHT COMES ON. CAR STALLS RPMS WON'T GO BEYOND 2. CAR SPUTTERS & WILL NOT GO FORWARD. PULLED OVER IN A SAFE PLACE BY EXIT RAMP. TURNED OFF CAR & RESTARTED CAR IS FINE. LOOKED UP ON-LINE AND SAW SIMILAR COMPLAINTS INVOLVING THE THROTTLE BODY MALFUNCTION. CALLED MY FORD DEALERSHIP. THEY HAD HEARD OF THIS COMPLIANT. THEY REPAIRED THE PROBLEM FOR $837.19. ON 03/24/15. I BELIEVE FORD MOTOR COMPANY OWES US A RECALL. LUCKILY THERE WAS NO TRAFFIC. THE INCIDENT COULD A POTENTIALLY DANGEROUS. I HOPE YOU CAN HELP ME. THANK YOU FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHEN I TURN THE KEY TO START THE VEHICLE IT OFTEN WON'T START - IF I TURN THE STEERING WHEEL OR SOMETIMES SHIFT IT INTO A DIFFERENT GEAR (IT'S A STANDARD), IT MAY START. THERE IS NO DISTINCT PATTERN OF WHEN IT WILL AND WHEN IT WON'T START. IT HAS BEEN GETTING WORSE LATELY AND I'M WORRIED I WILL GET STRANDED. MY WIFE WILL NOT DRIVE THE CAR NOW AS SHE IS CONCERNED ABOUT GETTING STRANDED. HELP. *TR

04/01/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN5AW******
Summary

WHEN THE CAR COMES TO A STOP AND IS IDLING THE ENGINE STARTS TO SHAKE, THE WRENCH LIGHT COMES ON AND WHEN I TRY TO ACCELERATE, THE CAR HAS NO POWER. IF I TURN OFF THE CAR AND TURN IT BACK ON, THE PROBLEM IS SOLVED UNTIL I COME TO ANOTHER STOP. THE DEALERSHIP CANNOT FIGURE OUT WHAT IS HAPPENING AND THEY SAY THE DIAGNOSTIC TOOL REPORTS NO CODES. *TR

03/20/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND FAILED TO ACCELERATE. DURING THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

03/09/2015
Components: STEERING
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

THE POWER STEERING GOES OUT AND I CAN NOT CONTROL THE VEHICLE. *TR

03/04/2015
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN3AW******
Summary

THE ENGINE HESITATES, AT VARIOUS SPEEDS, IT SEEMS LIKE IT CUTS OUT, BUT THERE IS NO LOSS OF POWER, EVERYTHING FUNCTIONS. IT HAPPENS AT IRREGULAR INTERVALS. *TR

02/25/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/13/2012
Crash: No
Fire: No
Summary

THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS

02/22/2015
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT. *TR

02/09/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/05/2015
Crash: No
Fire: No
Summary

WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE. *TR

01/21/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

I TOOK THE VEHICLE IN FOR ITS 60K SERVICE AT APPROX 62K. ALL WAS OK. ABOUT 2 DAYS LATER I NOTICED A FUNNY SMELL IN THE CABIN. I PUT IT DOWN TO WHATEVER CHEMICALS THEY USED ON THE 60K SERVICE. ABOUT 3 DAYS LATER THE SMELL WAS GETTING WORSE, BUT ALSO THE AC WASN'T COOLING LIKE IT USED TO AND MY THEN 9 YEAR OLD DAUGHTER PASSED OUT IN THE CAR BECAUSE OF THE SMELL. I TOOK IT TO FORD AS THE INCIDENT HAPPENED STRAIGHT AFTER THE SERVICE AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED IT, BUT IT LOOKED LIKE THE AC CORE AND THE SMELL WAS PAG OIL. I TOOK THE CAR TO ANOTHER GARAGE AND THEY SAID THERE WAS NO FREON IN THE AC SYSTEM. THEY RECHARGED THE SYSTEM AFTER CHECKING FOR LEAKS AND NOT FINDING ANY. A WEEK LATER (TWO WEEKS AFTER THE INITIAL SERVICE) THE AC WAS NOT COOLING AGAIN. IT MUST HAVE BEEN SOMETHING FORD DID...AGAIN THERE WAS NO FREON IN THE SYSTEM. THEY GAVE ME THE SAME STORY AND THAT IT WOULD COST ME $1800 TO GET IT FIXED...WHY SHOULD I PAY $1800 ON A CAR THAT'S 18 MONTHS OLD? WELL, BECAUSE I NEEDED THE AC IN THE MIDDLE OF THE SUMMER AND ITS THE ONLY CAR I HAVE. I COMPLAINED TO FORD DIRECTLY ASKED THEM TO PAY HALF THE COST AND THEY SAID I WAS "NOT USING THE AC CORRECTLY" AND AS SUCH WOULD NOT PAY FOR ANYTHING. I TOOK THE CAR BACK TO FORD AND THEY SHOWED ME THE "CORRECT WAY TO USE THE AC"...THE SAME WAY I USE THE AC. *TR

01/21/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

I TOOK THE CAR IN FOR THE 120K SERVICE. THE SERVICE WAS COMPLETED. A WEEK LATER I TOOK THE CAR BACK AND ASKED THEM THE CHECK A YELLOW CRUSTING UNDER THE DASHBOARD IN THE FRONT PASSENGER FOOTWELL. THEY DID AND SAID THEY DID NOT KNOW WHAT IT WAS OR WHAT WOULD CAUSE IT. A WEEK LATER WE NOTICED A SMELL IN THE CABIN. THE CAR WAS NOW 3 YEARS OLD AND WE HAD A SIMILAR SMELL 18 MONTHS PRIOR THAT COST US $1800 TO REPLACE THE AC CORE. SURELY THIS COULD NOT BE ANOTHER AC CORE PROBLEM. I TOOK THE CAR BACK TO THEM AND THEY FOUND NOTHING WRONG...EVEN THE SMELL HAD GONE. I TOOK THE CAR AND ON THE WAY HOME I NOTICED THE CAR WAS BEGINNING TO OVERHEAT...FORD WAS ALREADY CLOSED. I PULLED OVER AND CHECKED THE RADIATOR. I TOPPED IT UP AND IT TOOK A GALLON OF WATER. I WATCHED THE LEVEL FOR A FEW MINUTES AND IT DIDN'T MOVE. I DROVE HOME OK AND RECHECKED THE RADIATOR...SAME LEVEL. IT DROVE THE FOLLOWING DAY OK TOO. THEN IN THE EVENING I NOTICED IT WAS GETTING HOT AGAIN. THIS TIME I WAS ON THE HIGHWAY DOING 70MPH AND IT SUDDENLY CUT THE POWER ON THE ENGINE. I WAS IN THE MIDDLE LANE AND HAD TO DODGE TRAFFIC TO COAST TO A HALT ON THE SHOULDER WITH THE ENGINE AT IDLE SPEED AND NO POWER. THE CAR WAS IN DRIVE AND MY FOOT WAS FLOORED, BUT THE ENGINE PRODUCED NO POWER WHATSOEVER...DIDN'T EVEN REV HIGH. WHEN I CHECKED THE RADIATOR AGAIN IT WAS VERY LOW AND TOOK ANOTHER GALLON OF WATER. I MANAGED TO DRIVE HOME AGAIN BUT NEITHER THE AC NOR THE HEATER WOULD WORK. WE ALSO NOTICED THE CARPET IN THE PASSENGER FOOTWELL WAS NOW WET AND THE SMELL WAS BACK WITH A VENGEANCE. I TOOK THE CAR BACK TO FORD AND THEY TOLD ME THE HEATER CORE WAS THE PROBLEM AND HAD CUT THE POWER TO THE ENGINE BECAUSE THE CAR WAS OVERHEATING AND TO PREVENT FURTHER DAMAGE TO THE ENGINE. IT COST ME ANOTHER $1800 FOR THE HEATER CORE AND THE CARPET TO BE REPLACED. *TR

01/19/2015
Components: AIR BAGS,WHEELS
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN7AW******
Summary

I USE TO OWN A 2000 FORD FOCUS AND THE SAMETHING HAPPENED WITH IT..IT WILL CRANK GOOD FOR AWHILE AND THE IT WILL GET HARDER TO CRANK.NOW I OWN A 2010 SAME CAR. AND THE IGNITION DONE GOT HARD TO CRANK..SO I'M THINKING ITS THE SAME PROBLEM WITH THIS CAR THE AIR BAG DONE SLIPPED..COULD YOU PLEASE ME RESOLVE THUS MATTER. *TR

01/14/2015
Components: AIR BAGS
Incident Date: 01/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 03/04/15*LJ UPDATED 6/17/2015 *JS

12/31/2014
Components: POWER TRAIN
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

THE CAR STARTED JERKING FORWARD AT A STOP LIGHT - TURNED THE HEAT OFF AND IT STOPPED JERKING. PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK IT STARTED REVVING ITSELF AND JERKING FORWARD (MADE IT UP TO 2000RMP BEFORE I COULD TURN IT OFF). WAS AT A STOP SIGN AND THE CAR STARTED JERKING FORWARD - BEFORE I COULD TURN THE HEAT OFF THE CAR STALLED OUT COMPLETELY. TOOK TO THE DEALERSHIP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. CAR JERKED FORWARD: IDLE, PARK AND OCCASIONALLY IN DRIVE. I KNOW THAT OTHER FORD MODELS HAVE HAD PROBLEMS WITH THE THROTTLE BODY AND I BELIEVE THAT FORD RECALLED AND FIXED THE OTHER MODELS. IT MAKES ME WONDER IF THE FOCUS IS HAVING THE SAME PROBLEM AS THE OTHER MODELS DID. MAYBE THE RECALL SHOULD BE EXTENDED TO THE FOCUS ALSO. *JS

12/31/2014
Components: STRUCTURE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HNXAW******
Summary

DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS

12/16/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR

12/12/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS

11/22/2014
Components: ENGINE
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR

11/15/2014
Components: AIR BAGS
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Summary

I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR

11/05/2014
Components: ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR

10/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

09/19/2014
Components: SUSPENSION
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR

09/17/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS S. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.

09/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

09/15/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR

08/25/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/21/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.

08/22/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4AW******
Summary

SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR

07/24/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR

07/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MY HUSBAND, MY DAUGHTER AND I WENT SHOPPING. WE DID OUR ERRANDS AND MY DAUGHTER GOT INTO THE BACK SEAT. I PROCEEDED TO OPEN THE BACK DOOR ON THE DRIVER'S SIDE, AND THE DOOR WOULD NOT OPEN. WE LEFT THE STORE AND DROVE HOME. I PARKED THE CAR AND MY DAUGHTER WAS NOT ABLE TO OPEN HER DOOR. BOTH OF THE BACK DOORS WOULD NOT OPEN FROM EITHER THE INSIDE OR FROM THE OUTSIDE. SHE HAD TO CLIMB OVER THE SEAT TO GET OUT OF THE CAR. MY DAUGHTER IS 44 AND IS A LARGE WOMAN. CLIMBING OVER THE SEAT IN ORDER TO GET OUT OF THE CAR IS NOT ACCEPTABLE, BUT WE COULD THINK OF NO OTHER WAY FOR HER TO GET OUT. I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD TO JUST GO GET THE DOORS FIXED. PER THE DEALERSHIP, THEY THINK IT'S THE ACTUATOR'S IN THE DOOR...BUT THEY'RE NOT SURE. EVEN IF IT IS, THE DIAGNOSTICS AND REPAIR ARE CLOSE TO A THOUSAND DOLLARS. I DON'T HAVE THIS KIND OF MONEY. PER MY ONLINE RESEARCH, I HAVE FOUND OTHERS THAT ALSO HAVE THE SAME PROBLEM. THIS IS A "SAFETY ISSUE". PEOPLE CANNOT AFFORD TO BE LOCKED IN OR OUT OF THEIR CAR. BEING LOCKED IN CAN BE MUCH WORSE BECAUSE OF THE PROBLEMS IT CAN CAUSE. I THINK THIS IS A PROBLEM THAT NEEDS TO BE LOOKED AT CLOSELY AND FORD NEEDS TO MAKE THE PROBLEM RIGHT. THIS IS A SERIOUS "SAFETY ISSUE." *TR

07/10/2014
Components: TIRES,WHEELS
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR

06/25/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR

06/25/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY? *TR

06/10/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

THE REAR DOORS WILL NOT UNLOCK FROM EITHER THE INSIDE NOR OUTSIDE. *TR

06/05/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN1AW******
Summary

THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR

06/03/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN2AW******
Summary

I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I AM CONCERNED THAT THIS COULD BECOME MUCH MORE OF A HAZARD AS TIME GOES ON. CURRENTLY HAS 74,500 MILES ON CAR. *TR

05/29/2014
Components: POWER TRAIN
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I WAS TRAVELING AT HIGHWAY SPEED WITH THE CRUISE CONTROL SET AT APPROXIMATELY 70 MPH WHEN THE TRANSMISSION/DRIVE TRAIN WARNING LIGHT CAME ON. IT STAYED FOR SEVERAL SECONDS BEFORE TURNING OFF. I BEGAN TO LOOK FOR THE NEXT EXIT TO GET OFF AND TAKE A LOOK. AFTER ANOTHER MILE, THE SAME LIGHT CAME ON, ONLY THIS TIME, THE CHECK ENGINE LIGHT CAME ON WITH IT. THE CRUISE CONTROL SHUT OFF AND MY CAR BEGAN TO SLOW DOWN AND WOULD BARELY ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE ENGINE ALSO STARTED TO RUN VERY ROUGHLY. I STOPPED ON THE SIDE OF THE HIGHWAY AND HAD IT TOWED TO THE NEAREST FACILITY, THINKING THAT IT WAS A PROBLEM WITH THE TRANSMISSION. AT THE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY DISCOVERED THAT THE THROTTLE BODY HAD BEEN RECALLED ON SEVERAL OTHER MODELS OF FORD VEHICLES AND CALLED THEM. THEY WERE TOLD THAT MINE WAS NOT UNDER THE RECALL AND NOT UNDER WARRANTY. *TR

05/08/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR

04/22/2014
Components: VISIBILITY/WIPER
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR

04/17/2014
Components: STRUCTURE
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LATCHES WERE CONTAMINATED WITH DUST. AS A RESULT, THE LATCHES AND POWER WINDOW SOLENOID WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,000.

04/16/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: IFAHP3EN9AW******
Summary

SUSPECT THROTTLE BODY CONTROL. WRENCH LIGHT WARNING INDICATOR CAME ON. VEHICLE WOULD NOT ACCELERATE. COULD HERE ENGINE REV BUT WOULD NOT GO FASTER. PULLED TO SIDE OF THE ROAD. STOPPED CAR. CHECKED FLUIDS. ALL FLUIDS FINE. WAITED 10 MINUTES. RESTARTED CAR. CAR FINE. WRENCH LIGHT CONTINUES TO REAPPEAR AFTER 10 TO 15 MINUTES OF DRIVING. GOES AWAY AFTER CAR OFF FOR SEVERAL MINUTES THEN RESTARTED. *TT

04/05/2014
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

THE PASSENGER SIDE REAR DOOR (LOCK ACTUATOR) IS NOT FUNCTIONING PROPERLY AND I CAN NOT OPEN THE DOOR FROM INSIDE OR OUTSIDE (NEITHER MANUALLY NOR WITH POWER.) IF THERE EVER WAS A CAR FIRE OR SERIOUS ACCIDENT THE PASSENGER IN THE BACK OF THE CAR WOULD NOT BE ABLE TO GET OUT OR EVEN BE HELPED OUT. VERY DANGEROUS!! *TR

04/01/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 03/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR

03/20/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/03/2014
Crash: No
Fire: No
Summary

MY CAR LOCKS FINE, BUT SOMETIMES DIFFERENT DOORS WILL NOT UNLOCK. IT STARTED WITH THE DRIVER'S SIDE REAR DOOR, ONE DAY IT JUST WOULDN'T UNLOCK WITH THE KEY FOB OR MANUAL. IT HAS NOW DONE THIS WITH ALL THE DOORS EXCEPT THE DRIVER DOOR. MY CONCERN IS THAT WHEN THIS HAPPENS, WHICHEVER DOOR IT IS CANNOT BE OPENED, SO WHAT HAPPENS IF I'M EITHER LOCKED OUT OF MY VEHICLE OR I'M LOCKED IN DURING A CRASH? *TR

03/15/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR

03/11/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR

03/05/2014
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

03/04/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN4AW******
Summary

MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR

03/03/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR

02/21/2014
Components: STEERING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 01/22/2014
Crash: No
Fire: No
Summary

2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/09/2014
Components: WHEELS
Incident Date: 02/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR

01/27/2014
Components: WHEELS
Incident Date: 01/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE WOULD HEAR A GRINDING NOISE NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

01/04/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN0AW******
Summary

EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR

12/30/2013
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14

12/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/29/2013
Crash: No
Fire: No
Summary

IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR

11/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR

11/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

10/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/10/2013
Crash: No
Fire: No
Summary

ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR

10/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR

09/17/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR

09/16/2013
Components: POWER TRAIN
Incident Date: 09/16/2013
Crash: No
Fire: No
Summary

EVERY MORNING WHEN I START MY CAR AND BEGIN TO ACCELERATE, THE WRENCH ICON WILL APPEAR ON THE DASHBOARD AND I LOSE ALL CONTROL OVER ACCELERATION. THE CAR COMES TO A STOP. IF I RESTART CAR, IT DRIVES FINE FOR THE REST OF THE DAY UNTIL THE NEXT MORNING. I BELIEVE IT IS A THROTTLE BODY SENSOR PROBLEM. THIS IS NOT SAFE AT ALL. ESPECIALLY WITH A CHILD. *TR

09/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE CONTROL POSITION SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,325 AND THE CURRENT MILEAGE WAS 44,000.

09/05/2013
Components: ENGINE
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

08/03/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

TRAVELING AROUND 75 PASSING A TRUCK WHEN WE LOST ALL RESPONSE FROM THE PEDAL AND HAD TO VEER INTO DITCH TO AVOID COLLISION. ..SERVICE LIGHTS CAME ON AND CAR IDLED ROUGH WE CYCLED THE KEY AND REGAINED PEDAL CONTROL..CHANGED PEDAL AND STILL HAVE HAD THE ISSUE MULTIPLE TIMES. VEHICLE WILL REMAIN PARKED NOT REPLACING A 400 DOLLAR THROTTLE BODY THAT HAS BEEN FAILING ON MULTIPLE YEARS OF THE FOCUS THE FACTORY SHOULD HANDLE THIS IS A HAZARD. *TR

07/26/2013
Components: POWER TRAIN
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

07/26/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING, ALL OF THE DOORS FAILED TO UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

06/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR

06/11/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE REAR DOORS COULD NOT BE UNLOCKED. MOST RECENTLY, THE DRIVER'S DOOR FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE BY THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

06/10/2013
Components: SUSPENSION,WHEELS
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR

06/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN3AW******
Summary

IT'S NOT JUST THE MERCURY MILAN AND FORD ESCAPE HAVING THE THROTTLE BODY SENSOR/ASSEMBLY ISSUE. I WAS DRIVING DOWN THE 694 INTERSTATE IN MINNESOTA WHEN MY CAR WENT INTO LIMP MODE AND THE WRENCH WARNING LIGHT APPEARED ON MY DASH. I WAS ABLE TO FIND SOME SHOULDER AND PULL OVER, TURN MY CAR OFF AND RESTART IT AND MAKE IT HOME. I BROUGHT IT TO AUTOMATION IN WHITE BEAR LAKE, MN. THE FOLLOWING DAY AND SPENT $800 FOR THE REPLACEMENT OF THE THROTTLE BODY IN MY FORD FOCUS SES. HAD IT GONE OUT 8500 MILES SOONER, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THREE DAYS LATER, THE SAME PART ON MY WIFE'S 2010 MERCURY MILAN PREMIER WENT OUT AND IS BEING REPLACED TODAY. LUCKILY SHE PURCHASED AN EXTENDED WARRANTY SO ALL WE HAVE TO PAY FOR THAT ONE IS $100, BUT WHAT A COINCIDENCE, EH? I THINK NOT! I KNOW YOU ARE INVESTIGATING SOME FORD AUTOS FROM 2010 FOR THIS PROBLEM, BUT I THINK YOU BETTER OPEN IT UP TO ALL FORD PRODUCTS FROM 2010. THANK YOU! *TR

06/03/2013
Components: TIRES,WHEELS
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THEY HAVE HAD THREE SET OF TIRES ON THE VEHICLE IN THREE YEARS. EACH SET OF TIRES HAVE BEEN DIFFERENT ON THE VEHICLE AND ALL WORE DOWN AROUND 33,000 MILES. THE CONTACT STATED THAT THE FRONT TIRES WORE DOWN FASTER THEN THE REAR. THE DEALER INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE THAT IT MUST BE THE TIRES EVEN THOUGH ALL THREE SETS OF TIRES WERE DIFFERENT. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 100,000. *TR

05/28/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I BOUGHT THIS CAR IN 2010. A FEW MONTHS LATER MY CHILDREN SAID THEY COULDN'T GET OUT OF THE CAR EVEN THOUGH I HAD OPENED MY DOOR. I TRIED TO MANUALY UNLOCK THIS DOOR AND WAS UNABLE. I MADE AN APPOINTMENT TO GET IT FIXED BUT ON ARRIVAL AT FORD SERVICE IT HAD STARTED WORKING AGAIN. WHEN IT HAPPENED AGAIN I MADE THE SAME APPOINTMENT THIS TIME THEY SAW THE PROBLEM FOR THEMSELVES. THEY COULD NOT DIAGNOSE THE PROBLEM BUT KNEW IT WAS A SAFETY ISSUE AND THEREFORE CHANGED THE DOOR ACTUATOR,LATCH AND LINKAGE.IT WORKED FOR A WHILE AND THEN FAILED AGAIN ALONG WITH TWO OTHER DOORS. FORD SERVICE DEPARTMENT WAS STUMPED. THEY THEN CHANGE ALL THE DOOR ACTUATORS,LATCHES AND LINKAGE STILL NOT KNOWING WHAT HAPPENED. SOME MORE TIME PASSED AND THEN AN ALL DOOR LOCK FAILURE HAPPED. SAME THING ALL LOCKS STUCK IN LOCK POSITION UNABLE TO UNLOCK WITH KEYPAD, INTERIOR DOORS SWITCH OR MANUALLY. WITH THERE HAND IN THE AIR UNABLE TO FIND OUT WHAT WAS WRONG THEY PUT ALL NEW UPDATED ACTUATORS, LATCHES AND LINKAGE IN ALL DOORS .THIS WORKED FOR A MUCH LONGER PERIOD OF TIME AND JUST RECENTLY JAMMED IN LOCK POSITION AGAIN . I BROUGHT IT TO MY SALESMAN AND HE WROTE A REPORT AND WE GOT ANOTHER APPOINTMENT TO GET IT FIXED AGAIN .THE DAY BEFORE I BROUGHT IT IN IT STARTED WORKING AGAIN AND LIKE THEY ALWAYS TELL ME ' IT HAS TO ME MALFUNCTIONING IN FRONT OF US ". THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THIS CAR . I HAVE HAD SERIOUS ISSUES REGARDING PEOPLE NOT BEING ABLE TO GET OUT IN A MEDICAL CONDITION SITUATION AND MY LOCKS WERE STUCK .NOW MY WARRANTY IS UP IN A FEW MONTHS AND THEY HAVE TOLD ME I WILL HAVE TO PAY FOR PARTS AND LABOR AS SOON AS THAT HAPPENS AGAIN .I TRIED TO GET A WARRANTY EXTENSION JUST ON THE LOCKS AND JUST UNTIL THEY FIGURE OUT THIS ONGOING SAFETY ISSUE BUT FORD MOTOR COMPANY WOULDN'T HERE OF IT EVEN MOCKING MY SAFETY CONCERNS ON THE PHONE .FORD KNOWS THERE IS MORE TO THIS PROBLEM!! *TR

05/10/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR

05/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4AW******
Summary

THE DRIVER DOOR AJAR ALARM SWITCH SUDDENLY THINKS THAT THE DRIVER'S DOOR IS ALWAYS OPEN. THIS IS A SAFETY ISSUE BECAUSE 1) THE CAR LEAVES THE DOME AND MAP LIGHTS ON FOR A FEW MINUTES UNTIL THEY FADE OUT, EVEN WHILE DRIVING, WHICH IS HAZARDOUS AT NIGHT AND 2) THE CAR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR STARTS MOVING, AND IF I LOCK THEM MYSELF THEY INSTANTLY UNLOCK SINCE THE CAR THINKS THAT THE DRIVER'S DOOR IS OPEN. I WENT TO THE FORD DEALER AND THEY SAID THAT SINCE I HAVE OVER 36,000 MILES THEY WILL NOT FIX IT UNDER WARRANTY. INSTEAD, IT WILL BE $182 FOR THE PARTS AND ABOUT $150 FOR THE LABOR SINCE THE 2010 FOCUS HAS HAD A LOT OF REPORTS OF THIS PROBLEM AND FORD HAS REDESIGNED THE DOOR LATCH MECHANISM SO YOU NOW HAVE TO REPLACE FIVE PARTS (DOOR LATCH, DOOR AJAR SWITCH, SEVERAL RODS AND PLATES) INSTEAD OF JUST THE DOOR AJAR SWITCH. THE FORD PARTS DEPARTMENT MANAGER SAID THAT I AM NOT THE FIRST PERSON TO REPORT THIS PROBLEM TO THEM, BUT THAT FORD HAS NOT ISSUED A RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM SO IT IS MY RESPONSIBILITY TO PAY FOR A FIX. THIS JUST DOES NOT SEEM RIGHT. FORD SHOULD RECOGNIZE THIS AS A SAFETY ISSUE AND ISSUE A RECALL FOR THIS ITEM. *TR

05/01/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

FIRST AUTOMATIC POWER DOOR LOCK PROBLEM: THE PASSENGER SIDE DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, CHECKED GOOD. SCHEDULED APPOINTMENT FOR REPAIR. STARTED WORKING AGAIN AFTER I LEFT THE FORD DEALERSHIP. SECOND AUTOMATIC POWER DOOR LOCK PROBLEM: 21649 MILES. THE PASSENGER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. SHOP NOTES: CUSTOMER STATES PASS REAR DOOR WILL NOT UNLOCK, SERVICE WRITER VERIFIED. HAPPENS WHEN HOT OUT, WORKS WHEN COOL IN THE MORNING. FAILED DOOR LATCH RIGHT REAR, TEST VERIFIED PINPOINT TEST LEAD TO LATCH REPLACED RIGHT REAR DOOR LOCK LATCH ASSEMBLE 901. THIRD POWER DOOR LOCK FAILURE. MILEAGE 49826, THE DRIVER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. 4/29/2013 RETURNED TO DEALERSHIP, SERVICE WRITER VERIFIED, SCHEDULED SERVICE APPOINTMENT FOR 5/1/2013. THIS IS A SAFETY ISSUE. IF DRIVERS DOOR LOCK FAILS AND DRIVER NEEDS EMERGENCY EXIT OF VEHICLE, DRIVER COULD NOT EXIT. WE ALSO OWN A 2010 FORD FUSION WITH APPROXIMATELY SAME MILEAGE AND HAD NO PROBLEMS WITH IT. FORD COULD RE-ENGINEER THE 2010 FOCUS POWER DOOR LOCKS LIKE THE ONES THEY ENGINEERED FOR THE 2010 FUSION AND REPLACE ALL LOCKS UPON FAILURE OF FIRST LOCK. I FOUND 14 OTHER REPORTS OF FAILURES OF POWER LOCKS ON THE 2010 FORD FOCUS. I DIDN'T REPORT THIS UNTIL MY THIRD FAILURE. I WOULD THUS ASSUME FOR EVERY REPORTED FAILURE, THERE ARE OVER 100 NOT REPORTED, MAYBE MORE. THIS IS A SAFETY ISSUE AND NEEDS ADDITIONAL ACTION BY THE FORD MOTOR COMPANY. *TR

04/10/2013
Components: POWER TRAIN
Incident Date: 04/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN7AW******
Summary

I WAS DRIVING WITH CRUISE CONTROL ON AT ABOUT 60 MPH WHEN THE CAR SUDDENLY BEGAN TO LOSE SPEED AND A WRENCH LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR DID NOT RESPOND. I PUT ON THE HAZARD LIGHTS AND THE CARE "COASTED" AT 20 MPH FOR 2 TO 3 MILES UNTIL I WAS ABLE TO PULL OFF AT A CONVENIENCE STORE. I TURNED OFF THE ENGINE, WAS ABOUT READY TO CALL A TOW TRUCK, AND THOUGHT TO RESTART THE CARE AGAIN TO SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS OFF AND I WAS ABLE TO MAKE IT TO WORK WITH NO PROBLEM. I AM TAKING IT INTO THE FORD DEALERSHIP TOMORROW; HOWEVER, I HAVE READY MANY ON-LINE COMPLAINTS ABOUT THIS SAME TYPE OF INCIDENT AND I AM SKEPTICAL THAT THEY WILL BE ABLE TO SOLVE THE PROBLEM. NEEDLESS TO SAY, THIS WILL BE THE LAST FORD PRODUCT I PURCHASE (I BOUGHT THE CAR NEW). *TR

03/13/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/14/2013
Crash: No
Fire: No
Summary

ON SEVERAL OCCASIONS I HAVE SMELLED VERY STRONG GAS FUMES INSIDE THE AUTOMOBILE. THE SMELL WAS SO STRONG THAT I HAVE CHECKED FOR LEAKING HOSES, ETC. *TR

03/07/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN3AW******
Summary

ON MARCH 5TH, 2013 I WAS TRAVELING HOME AT 65 MPH AND THE CAR JERKED FOR A BRIEF MOMENT AND NO WARNING LIGHTS CAME ON. TRAVELED ANOTHER 20 MILES AND AGAIN IT JERKED THIS TIME THE CONTROL MODULE/TRANSMISSION LIGHT (WRENCH ICON) CAME ON AND THE CAR BEGAN TO GO INTO LIMP MODE. I WAS ABLE TO PULL OFF THE FREEWAY AND SHUT THE CAR OFF. AFTER A FEW SECOND STARTED IT BACK UP AND RESET THE COMPUTER. WAS ABLE TO GET BACK ON THE FREEWAY AND MAKE IT THE NEXT 30 MILES HOME AND ANOTHER 10 MILES THE NEXT DAY TO THE DEALERSHIP WITH NO ISSUES. I WAS INFORMED ON MARCH 6TH THAT THE THROTTLE BODY WAS BAD AND HAS TO BE REPLACED. THIS SEEMS TO BE AN ISSUE WITH THE 2010 FORD FOCUS HER IN READING THE OTHER COMPLAINTS. CURRENT MILEAGE ON THE CAR IS 78,000 BUT ENTIRE ENGINE WAS REPLACED AT 58,000 MILES (UNDER WARRANTY DO TO A TIMING FAILURE AT 65MPH DESTROYING THE MOTOR!!! *TR

02/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

CAR SUDDENLY WENT IN TO LIMP MODE. WAS ABLE TO LIMP TO CORLEYS FORD IN GRANTS NM. DEALER REPLACED THROTTLE BODY AT MY COST. $382 FOR THROTTLE BODY AND $327 LABOR. *TR

02/19/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN2AW******
Summary

I HAVE A 2010 FORD FOCUS THAT HAS A "RAW GAS SMELL IN THE PASSENGER COMPARTMENT AND IN THE TRUNK" AREA. THIS SMELL IS NOT CONSTANT, AT TIMES WE SMELL IT FOR SEVERAL HOURS AND THEN AT OTHER TIMES NO SMELL. BUT MOSTLY WE SMELL RAW GAS. I'VE TAKEN IT TO THE DEALER'S SERVICE DEPARTMENT TWICE. THEY COULD SMELL THE FUMES, WHEN I BROUGHT IT IN, BUT COULD NOT FIND WHERE IT WAS COMING FROM. THE VEHICLE WAS LEFT THERE FOR A COUPLE DAYS TO BE COMPLETELY CHECKED.. THEY WERE NOT ABLE TO FIND NOR FIX THE PROBLEM. THE "GAS FUMES GIVE ME HEADACHES WHEN DRIVING" THE VEHICLE ALSO I WORRY THAT THIS "RAW GAS COULD CAUSE A FIRE." *TR

02/08/2013
Components: WHEELS
Incident Date: 08/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT SHE HAD TO CHANGE ALL FOUR TIRES IN UNDER 20,000 MILES. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 16,811 AND THE CURRENT MILEAGE 26,000.

01/29/2013
Components: TIRES
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS EQUIPPED WITH KUMHO TIRES SIZE P215/45/R17, DOT (COWBYP5M). THE CONTACT STATED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS NOT CHANGED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 19,500. THE CONSUMER STATED THERE WAS A THREE INCH BLISTER ON THE SIDEWALL OF THE TIRE. UPDATED 03/11/13

01/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

I AM WONDERING WHY THE TRANSMISSION LIGHT IS COMING ON. I ONLY HAVE 780 MILES ON THE CAR EVENTHOUGH I BOUGHT THE CAR JAN 2010. I AM RETIRED AND ONLY NEED THE CAR TO GO FOOD SHOPPING AND GO ON A FEW ERRANDS. I WAS SICK IN MAY 2011 AND JUST STARTED DRIVING MY CAR AGAIN TO THE STORE IN NOV 2012. IN JAN 2013 THE TRANSMISSION LIGHT COMES ON AND I HAVE NOT HAD ANY ACCIDENTS OR STALLED ON THE ROAD AS OF TODAY. I AM WONDERING IF THERE IS A RECALL FOR FORD FOCUS 2010. I RECEIVED MAIL FOR RECALL ON 2011-2013--BUT I HAVE A 2010 FORD FOCUS. THE CAR DEALER TOLD ME TO BRING THE CAR IN--IT'S DUE FOR INSPECTION IN APRIL AND I PLAN ON TAKING THE CAR TO THE DEALER IN APRIL UNLESS I STALL OR FIND OUT THAT THERE IS A RECALL. THE WRENCH LIGHT COMES ON AND I ONLY DRIVE AT THE MOST 25 CITY SPEED LIMIT. *TR

12/17/2012
Components: STEERING
Incident Date: 12/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

THIS CAR WAS JUST PURCHASED. PARKED CAR IN DRIVEWAY AND THE NEXT MORNING MY WIFE COULD NOT START THE CAR. I CALLED SELLER AND HE SAID TO 'WIGGLE" STEERING WHEEL AND CAR WOULD START.WIFE COULD NOT ACCOMPLISH THIS FEAT. I TRIED AND WITH MUCH FORCE GOT THE WHEEL TO MOVE AND THEN CAR STARTED. PROBLEM SEEMS TO BE IN STEERING WHEEL. THIS SEEMS TO BE A REAL POOR DESIGN. I AM TAKING THE CAR TO : LOCKSMITH AND THEN FORD DEALER TO SEE WHAT THE "FIX" ACTUALLY IS. HAVE SEEN MANY COMPLAINTS ON THIS SITE AND OTHERS. *TR

12/12/2012
Components: SUSPENSION
Incident Date: 12/07/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND COMPLETING A TURN, THE FRONT AXLE SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE AXLE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 1/16/2013 FAILED. *KB

11/25/2012
Components: POWER TRAIN
Incident Date: 11/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

ENGINE SPEED BEGAN TO CLIMB WHILE DECELERATING/COASTING IN 2ND GEAR BETWEEN SIGNALED INTERSECTIONS ON HWY 25 IN MONTICELLO, MN AT ABOUT 4.30PM THIS AFTERNOON. A MINOR COLLISION WAS AVOIDED BY QUICKLY SHIFTING INTO NEUTRAL AND FIRMLY DEPRESSING THE BRAKE. THE ENGINE SPEED REMAINED ELEVATED (ABOVE 2000 RPMS) FOR A FEW SECONDS AFTER THE VEHICLE CAME TO A STOP. FORD CUSTOMER CARE WAS LAST NOTIFIED AFTER A SIMILAR INSTANCE OCCURRED WITH THE VEHICLE ABOUT 4 WEEKS AGO; I REQUESTED A RETURN CALL FROM A CUSTOMER SERVICE MANAGER AT THAT TIME BUT HAVE YET TO RECEIVE A RESPONSE FROM THE MANUFACTURER. *TR

11/13/2012
Components: STEERING
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A CLUNKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT ALL FOUR TIRES WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE TIRES THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN THEN ADVISED THAT THE FRONT AND REAR TIRES WOULD HAVE TO BE REPLACED A SECOND TIME BECAUSE AN ALIGNMENT WAS NOT PERFORMED IN TIME. ADDITIONALLY, WHENEVER THE VEHICLE WAS DRIVEN OVER AN UNEVEN ROAD SURFACE, THERE WAS A LOUD BANG COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE WEAR WAS NOT BECAUSE OF THE ALIGNMENT BUT BECAUSE OF A SAFETY DEFECT WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,754.

11/07/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

THIS VEHICLE IS PART OF THE NATIONAL FLEET OWNED BY THE US POSTAL SERVICE. THE DRIVER WAS TRYING TO COME TO A COMPLETE STOP AT AN INTERSECTION. THE ENGINE BEGAN REVVING AS THE DRIVER WAS APPLYING THE BRAKES. THE ADDITIONAL ACCELERATION MADE IT IMPOSSIBLE TO STOP CAUSING THE FOCUS TO COLLIDE INTO THE REAR OF THE VEHICLE STOPPED AHEAD. THE FOCUS ENGAGED THE STOPPED VEHICLE ONCE, PUSHED IT AHEAD, THEN ENGAGED IT A SECOND TIME. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP WHERE NOTHING WAS FOUND TO BE WRONG. THIS INCIDENT IS CONSISTENT WITH PAST COMPLAINTS FILED WITH NHTSA FOR SAME MODEL YEAR FORD FOCUS VEHICLES. *TR

11/01/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70AK******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

10/26/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AFTER CONTINUED OPERATION IN RUSH HOUR TRAFFIC, THE VEHICLE FAILED TO RETURN TO IDLE SPEED AFTER COMING TO A COMPLETE STOP (MANUAL TRANSMISSION/NOT IN GEAR). THIS OCCURRED TWICE DURING A COMMUTE HOME ON A SIGNALED HIGHWAY 10/26/12. I PULLED OFF THE ROADWAY AND IMMEDIATELY CONTACTED FORD CUSTOMER CARE. [XXX], THE REPRESENTATIVE WITH WHOM I SPOKE, STATED HE WOULD LOG THE CONCERN. FORD HAS ALREADY ATTEMPTED REPAIR FOR THE PROBLEM BUT THE VEHICLE CONTINUES TO HAVE IDLE SPEED/THROTTLE ISSUES. I QUESTION WHETHER THE VEHICLE IS SAFE TO OPERATE IN CLOSE TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/18/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

BOUGHT FOCUS NEW WITH 49 MILES ON IT ON DEC 1, 2010. I HAVE HAD PREMATURE TIRE WEAR, AND ISSUES WITH STALLING/ JUMPING. I WAS DRIVING HOME FROM AN EVENT THIS PAST WEEKEND AND HAD BEEN ON THE ROAD 45 MINUTES WHEN THE CAR STARTED ACTING LIKE IT WAS GOING TO STALL, THEN STARTED MAKING A HIGH PITCHED SQUEAL NOISE. I MANAGED TO MAKE IT HOME, AND AFTER ARRIVING HOME THE CAR KEPT WANTING TO JUMP WHILE PARKED. THE IDLE WOULD JUMP TO 3000RPM THEN BACK DOWN TO 1000RPM, THEN RISE SLOWLY HOLDING STEADY AT 2000RPM FOR ABOUT 5 SECONDS AND THEN RELAX. AFTER ALL OF THIS THE CAR HAD A STRONG COOLANT SMELL, AS WELL AS HIGH CONDENSATION DRIPPING OUT OF THE TAILPIPE. HAD CAR TOWED TO DEALER, AND AFTER 3 DAYS THEY COULD NOT FIND A PROBLEM. AFTER READING THE 105 COMPLAINTS ABOUT 2010 FOCUS I KNOW I AM NOT ALONE, AND NOW HAVE JUST DECIDED TO DITCH THE FOCUS. *TR

10/17/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN7AW******
Summary

WE HAVE TAKEN OUR CAR TO THE FORD SERVICE CENTER NO LESS THAN SIX TIMES BECAUSE THE INTERIOR DOOR LOCKS WILL NOT UNLOCK (POWER LOCKS). THERE IS NOT A MANUAL WAY TO UNLOCK THE DOORS. OUR TEENAGE DAUGHTER DRIVES THIS VEHICLE AND WE ARE CONCERNED FOR HER WELL-BEING OF BEING ABLE TO GET OUT OF THE VEHICLE FOR ANY REASON (ACCIDENT, FIRE, AND INCONVENIENCE). FORD HAS CLAIMED THAT NOTHING CAN BE DONE AND IT'S ATTRIBUTABLE TO US LIVING OFF OF A DIRT ROAD AND THE CAR DESIGN DOES NOT INCLUDE DOOR WEATHERSTRIPPING. WE ARE GIVING FORD ONE LAST OPPORTUNITY TO CORRECT BEFORE HIRING AN ATTORNEY. THE CAR IS STILL UNDER WARRANTY AND HAS NOT BEEN IN ANY ACCIDENTS. *TR

10/11/2012
Components: STRUCTURE
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS DUE TO THE CONTACT LIVING ON A DIRT ROAD IN WHICH DUST WAS ENTERING THE LOCK. THE DOOR HANDLES WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 54,246.

09/27/2012
Components: UNKNOWN OR OTHER
Incident Date: 04/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

IN MEDIUM/HEAVY RUSH HOUR TRAFFIC, THE ENGINE SPEED BEGAN TO RISE WHILE THE VEHICLE WAS COASTING (FOOT OFF THE ACCELERATOR) IN 3RD GEAR. I SHIFTED INTO NEUTRAL, APPLIED THE BRAKES AND WAS ABLE TO AVOID STRIKING THE CAR IN FRONT OF ME, BUT THE ENGINE SPEED CONTINUED TO CLIMB. A BLIP OF THE THROTTLE EVENTUALLY HALTED THE ENGINE SPEED RISE AND THE RPMS SLOWLY RETURNED TO NORMAL. THE VEHICLE SEEMED TO RUN NORMALLY FOR THE FOLLOWING COUPLE MINUTES AND I WAS ABLE TO EXIT THE FREEWAY SAFELY, STOP AND RESTART THE CAR. AFTER A QUICK EXAMINATION, I FOUND NOTHING IN THE DRIVER'S FOOTWELL THAT COULD'VE INTERFERED WITH THE PEDAL'S OPERATION. THIS IS THE SECOND OCCURRENCE IN WHICH THE VEHICLE HAS ACCELERATED ON ITS OWN VOLITION. THE FIRST INCIDENT HAPPENED WITH CRUISE CONTROL ENGAGED ON A RURAL STRETCH OF INTERSTATE. I STOPPED THE VEHICLE BY SHIFTING INTO NEUTRAL, QUICKLY PULLING OVER TO THE SHOULDER AND TURNING OFF THE IGNITION. AT THE TIME I ASSUMED IT WAS A TEMPORARY MALFUNCTION WITH THE CRUISE CONTROL SYSTEM; THE CAR ACTED NORMALLY AFTER BEING RESTARTED. DURING THIS MOST RECENT INCIDENT, HOWEVER, THE CRUISE CONTROL WASN'T ENGAGED AT ANY TIME DURING THE TRIP.

08/28/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE WHEN SHE NOTICED SPARKS COMING FROM THE BATTERY. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THERE WAS AN ELECTRICAL SHORTAGE WHICH DAMAGED THE STARTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

08/28/2012
Components: SUSPENSION,TIRES,WHEELS
Incident Date: 08/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

WAS TOLD BY DEALER THAT THE HANKOOK OPTIMO H725 BRAND TIRES ON MY CAR HAVE FAILED. I WAS ADVISED NOT TO DRIVE THE CAR FOR LONG TRIPS, AND TO REPLACE THE TIRES ASAP. I HAVE 24,000 MILES ON 3 OF THE TIRES AND 16000 ON ANOTHER. I ALREADY HAD TO REPLACE ONE TIRE BECAUSE OF A SIDEWALL BUBBLE. *TR

08/06/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,STRUCTURE,TIRES,EQUIPMENT,SERVICE BRAKES,ENGINE
Incident Date: 06/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT COOLANT WAS EMITTED THROUGH THE AIR CONDITIONING DUCT AND LEAKED INSIDE THE VEHICLE. THE FAILURE CAUSED ELECTRICAL PROBLEMS IN THE VEHICLE. A REPRESENTATIVE WAS SENT BY THE MANUFACTURER TO INSTALL A COOLANT FAN MOTOR ON THE VEHICLE. THE CONTACT STATED THAT AFTER THE INSTALLATION, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. ..UPDATED 09-26-12 *BF THE CONSUMER STATED WHEN COOLANT CAME OUT OF THE AIRDUCTS IT GOT ON THE CONSUMER'S FACE. WHEN THE CONSUMER APPLIED THE BRAKES THE VEHICLE WENT IN REVERSE. THE BRAKES WERE APPLIED AGAIN, THE CONSUMER HIT THE STEERING WHEEL AND THE SEAT BELT UNBUCKLED. THE COOLANT THAT CAME OUT OF THE AIRDUCTS ALSO REACHED THE INTERIOR FLOOR AND BEHIND THE CONSOLE. OTHER ISSUES WITH VEHICLE ARE THE TIRES THAT HAVE ALWAYS LOOKED WORN, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD ACCELERATE, RPMS WOULD INCREASE AND ENGINE REVS, TOXIC AND BURNING WIRE ODORS, EXCESSIVE HEAT FROM THE ENGINE, METAL GRINDING SOUNDS FROM UNDER THE HOOD, VIBRATING AND ROUGH RIDING, THE TRUNK OPENS ON ITS OWN, COMPRESSING SOUND WHILE AIR CONDITION IS RUNNING, WINDOWS WERE ICING ON THE EXTERIOR OF DRIVER AND PASSENGER WINDOWS, AND RUST ON THE IGNITION. UPDATED 10/01/2012 *JS

08/03/2012
Components: FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN THE DOOR LATCH BUTTON WAS DEPRESSED THE BUTTON WOULD IMMEDIATELY RELEASE, CAUSING THE DOORS TO REMAIN UNLOCKED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,670 AND THE CURRENT MILEAGE WAS 48,889. UPDATED 09/05/12*LJ THE CONSUMER ALSO STATED THE RPM FLUCTUATED AT IDLE. ALSO, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF GAS. UPDATED 09/10/12

08/02/2012
Components: SUSPENSION
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

STEERING WHEEL VIBRATION IS FELT UPON APPLICATION OF THE BRAKES. THE VIBRATIONS ARE STRONGER AT HIGHER SPEEDS. AN AUTOMOTIVE SPECIALIST TOLD ME IT IS A CHARACTERISTIC OF THE FORD FOCUS DUE TO UNDERDESIGNED SUSPENSION COMPONENTS. THIS CAN CREATE A POTENTIAL SAFETY HAZZARD AT INTERSTATE SPEEDS (65MPH) DUE TO THE STRONG VIBRATIONS IN THE STEERING WHEEL. *TR

08/01/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

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

07/26/2012
Components: SEATS
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

2010 FORD FOCUS. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE HEAD REST FORCED HER TO LEAN FORWARD AND THEY COULD NOT BE ADJUSTED. THE CONSUMER STATED SHE HAD TO TURN THE HEAD REST BACKWARDS IN ORDER TO DRIVER THE VEHICLE. *JB

07/21/2012
Components: AIR BAGS
Incident Date: 03/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

I OWN AND OPERATE WEST WARWICK AUTO BODY IN WEST WARWICK RI 02893. WE REPAIRED THIS CAR IN MARCH AND FORD MOTOR CO HAS A AIR BAG SENSOR STILL ON BACK ORDER.THE CUSTOMER IS DRIVING THIS CAR WITH THE AIR BAG LIGHT ON AND WE ARE VERY UNCOMFORTABLE WITH THIS AND SO IS THE CUSTOMER. WE HAVE HAD A WRIITEN COMPLAINT IN WITH FORD SINCE APRIL 11,2012 THE COMPLAINT # IS [XXX]. THE PART # ON BACK ORDER IS AS4Z54632A22A. PLEASE CALL ME ON THIS WE REALLY WOULD LIKE HELP. FORD HAS NOT BEEN HELPFULL AT ALL. THE CUST NAME IS [XXX] HIS PHONE # IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/13/2012
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

WHEN I WAS DRIVING, THE CAR WOULD LOSE POWER. SOMETIMES, IT WOULD JUST SLOW RANDOMLY, AND MANY TIMES IT WOULD JUST LOSE ALL THROTTLE AND STOP. IT HAPPENED ON THE HIGHWAY GOING OVER 65 MPH, ON A BUSY STREET TRAVELING 40 MPH, AND IN THE MIDDLE OF A TURN AT A BUSY INTERSECTION. APPARENTLY, THIS IS HAPPENING TO MANY FORD FOCUSES (HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=271461), AND SOMETHING MUST BE DONE ABOUT THIS. IT IS DANGEROUS. NOT ONLY IS IT NOT COVERED UNDER THE POWERTRAIN WARRANTY, IT IS $600 TO FIX! THIS IS AWFUL, AND IT SHOULD BE RE-CALLED. SOMEONE WILL END UP GETTING KILLED, AND FORD SHOULD BE SUED FOR THEIR DEATH. IF THIS IS HAPPENING TO SO MANY CARS THEY SHOULD NOT PAY TO FIX IT, IT SHOULD BE RECALLED! *TR

06/26/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/22/2012
Crash: No
Fire: No
Summary

ON JUNE 22, THE MECHANIC'S WRENCH APPEARED IN THE DASHBOARD WHILE SITTING IN IDLE WITH THE GEAR SHIFT IN PARK. THE FORD MANUAL STATES THAT THE WARNING SIGN IS RELATED TO THE THROTTLE/TRANSMISSION. I TURNED THE MOTOR OFF AND RESTARTED THE CAR AND THE MECHANIC'S WRENCH WENT AWAY. ON JUNE 25TH, THE MECHANIC'S WRENCH APPEARED AGAIN WHILE DRIVING AT ABOUT 30 MPH AND THE CAR STARTED TO JERK. IT WAS HARD TO KEEP IT IN THE ROAD. I DROPPED IT OFF AT THE DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES REGISTERED IN THE COMPUTER SYSTEM. THEY STATED THEY COULD NOT FIND ANYTHING WRONG AND EVEN CHECKED ON THE FORD WEBSITE BUT COULD NOT FIND ANYTHING. I WAS TOLD TO BRING IT BACK IF IT HAPPENS AGAIN. THIS DOES NOT HELP BECAUSE I KNOW SOMETHING IS WRONG OR THE LIGHT WOULD NOT COME ON AND THE CAR WOULD NOT ACT THE WAY IT HAD. I AM AFRAID TO DRIVE THE CAR IN FEAR OF HAVING AN ACCIDENT. FORD IS NOT CONCERNED ABOUT THIS SAFETY ISSUE. THERE SHOULD BE A RECALL ON THIS PROBLEM SINCE I HAVE SEEN MANY ONLINE COMPLAINTS ABOUT THIS SAME ISSUE. PLEASE DON'T WAIT UNTIL SOMEONE DIES LIKE THE ISSUE THAT LOOMED AROUND THE FORD PINTO THAT CAUGHT FIRE ON IMPACT DUE TO WHERE THE GAS TANK WAS LOCATED. *JB

06/19/2012
Components: TIRES
Incident Date: 05/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I BOUGHT THIS CAR NEW WITH 182 MILES ON IT. I HAD ALL OF THE SERVICE PERFORMED AT THE DEALERSHIP WHERE I BOUGHT IT (ALL-STAR FORD IN PALESTINE, TX), BEGINNING WITH THE OIL CHANGES. AT THE FIRST OIL CHANGE, I HAD THE TIRES ROTATED. AFTER THAT, I HAD THEM ROTATED AT EVERY OTHER OIL CHANGE (WITHOUT EXCEPTION) AND AT 18,940 MILES, I AM TOLD THAT ALL FOUR OF THE TIRES ARE "CUPPED" ON THE INSIDE TREAD. ALL THE DEALERSHIP WANTS TO DO IS SELL ME MORE TIRES AND SUGGEST THAT I HAVE THEM ROTATED AT EVERY OIL CHANGE. FOR A CAR THAT HAS LESS THAN 20,000 MILES ON IT, THIS IS UNACCEPTABLE. MY FIRST REACTION WAS TO PUT IT BACK INTO THE SHOWROOM! RIGHT THROUGH THE GLASS WINDOWS! BUT, I REFRAINED. NONETHELESS, THIS IS A DESIGN DEFECT AND SHOULD BE CORRECTED BY THE MANUFACTURER. *JS

06/02/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: IFAHP3FN7AW******
Summary

FIRST AUTOMATIC DOOR LOCK PROBLEM: THE PASSENGER SIDE REAR DOOR LOCK WILL NOT RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, BUT IT WAS OK. LATER THAT DAY THE LOCK BEGAN TO WORK. A FEW DAYS LATER IT STOPPED WORKING AND HAS NOT WORKED SINCE. DOOR IS UNUSABLE BECAUSE IT IS LOCKED. SECOND AUTOMATIC DOOR LOCK PROBLEM: THE DRIVER'S SIDE REAR DOOR LOCK STOPPED LOCKING. WON'T RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. DOOR CAN NOT BE LOCKED. THIRD AUTOMATIC DOOR LOCK PROBLEM: PASSENGER SIDE DOOR WON'T UNLOCK USING FOB, INTERIOR AUTO DOOR LOCK OPENER. MANUAL INTERVENTION USING INSIDE DOOR HANDLE OPENS THE DOOR. FOURTH AUTOMATIC DOOR LOCK PROBLEM: I HOPE IT WON'T BE THE DRIVERS DOOR!!! *TR

05/14/2012
Components: ENGINE
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

FOCUS WOULD LOSE RPM'S WHEN IDLING, WOULD ALMOST STALL. TOOK TO DEALERSHIP AND THEY FIRST SAID IT WAS DUE TO TANK BEING TOPPED OFF AND SAID IT WAS CORRECTED. PROBLEMS STILL EXISTED SO TOOK BACK 2 MORE TIMES AND FINALLY SAID IT WAS A SENSOR. REPLACED AND WORKED FINE FOR COUPLE OF YEARS. NOW IT IS HAVING SAME PROBLEM, SEEMS THE SENSOR FOR THE IDLE IS NOT MADE VERY WELL. HAVE APPOINTMENT SCHEDULED TO TAKE IN FOR REPAIRS. *JS

04/30/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED MANUALLY OR WHEN USING THE KEYLESS ENTRY REMOTE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THEY WERE UNABLE TO DETERMINE THE FAILURE. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/31/12*LJ

04/23/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/16/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE COULD NOT BE SHUT OFF NOR SHIFTED INTO PARK FOLLOWING THE CRASH. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY WHO RULED THE VEHICLE AS DESTROYED. THE CONTACT WAS INFORMED THAT THE IGNITION WIRES HAD TO BE CUT TO SHUT THE VEHICLE OFF. THE FAILURE AND THE CURRENT MILEAGE WAS 43,648.

04/17/2012
Components: SUSPENSION
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

VEHICLE CONSTANTLY "BOTTOMS OUT" OVER MINOR POT HOLES IN ROAD OR OVER SPEED BUMPS...IF DIP IN FREEWAY AT FREEWAY SPEEDS THE JOLT WILL KNOCK YOUR TEETH OUT. BEEN TO DEALER AND INDEPENDENT MECHANICS AND ALL SAY THAT SUSPENSION SYSTEM IS INTACT AND NOTHING BENT OR BROKEN. IT IS HORRIBLE HOWEVER TO HAVE TO EXPERIENCE. THE SHOCKS MUST BE HORRIBLE AND NOT WELL BUILT FOR THE CAR. HAVE HAD CONSTANT TIRE WEAR FROM POOR ALIGNMENT AND AGAIN, IT'S THE FRONT SUSPENSION THAT DOES NOT HOLD. *JS

04/16/2012
Components: AIR BAGS
Incident Date: 04/07/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE WAS INVOLVED IN A HEAD ON CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC SWITCH FAILED SINCE THE ENGINE WAS STILL RUNNING AFTER THE CRASH. THE CONTACT DID NOT FILE A POLICE REPORT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000.

04/09/2012
Components: SUSPENSION
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

CAR BOTTOMS OUT BAD IT DOES NOT MATTER IF YOU ARE DOING FIVE MPH OVER A SPEED BUMP OR 35 MPH AND GO INTO A CORNER MOST OF THE TIME THE CAR WILL BOTTOM OUT AND IF YOU ARE OUT ON THE FREEWAY DOING 65 MPH AND HIT A DIP OR A SHARP CORNER IN THE ROAD HOLD ON BECAUSE IT ALMOST JARS YOUR TEETH LOOSE BECAUSE IT BOTTOMS OUT SO BAD I HAVE HAD TO CHECKED BY FORD NOTHING CAN BE DONE ABOUT IT TOLD IT WAS JUST THE NATURE OF THIS CAR. *TR

04/09/2012
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

ALL BUT THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. CAR WAS TAKEN TO FORD DEALER TWICE WHEN GETTING THERE EVERYTHING WORKED FINE THIRD TIME IT WOULD NOT UNLOCK FOR THEM THEY REPLACED DOOR LOCK LATCH 'ACTUATOR ASSEMBLY AND DOOR LOCK SWITCH ASSEMBLY. WORKED FINE FOR ABOUT A WEEK AND STARTED DOING THE SAME THING CALLED AND GOT APPOINTMENT FOR THAT FRIDAY GOT READY TO TAKE IN AND THEY STARTED WORKING AGAIN AND HAVE WORKED SINCE BUT STILL CONCERNED ABOUT THIS HAPPENING AND US NOT BEING ABLE TO GET OUT OF THE CAR PERIOD. *TR

03/20/2012
Components: STRUCTURE
Incident Date: 11/13/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN HE CRASHED INTO A DEER. THE IMPACT CAUSED THE ROOF TO DETACH FROM THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED OF HOW THE ROOF WAS SECURED TO THE VEHICLE BUT THE MANUFACTURER WOULD NOT PROVIDE THE REQUESTED INFORMATION. THE CONTACT SPOKE TO A LOCAL MECHANIC AND WAS ADVISED THAT THE ROOF SHOULD HAVE BEEN WELDED MUCH MORE SECURELY THAN WHAT IT WAS. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 15,000. UPDATED 04/19/12*LJ UPDATED 05/02/12

03/02/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/18/2010
Crash: No
Fire: No
Summary

MY 2010 FORD FOCUS WAS PURCHASED ON 3/10/2010. WITHIN THE FIRST WEEK OF OWNERSHIP, THE DOOR LOCKS WERE NOT WORKING PROPERLY AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE PROBLEM REPEATED INTERMITTENTLY AND THE VEHICLE WAS TAKEN BACK NUMEROUS TIME WITH THE SAME COMPLAINT. TODAY, AFTER HAVING DEALT WITH WORKING/NON-WORKING LOCKS ON THE DOORS, ESPECIALLY THE DRIVER'S DOOR FOR MORE THAN A MONTH, WE GOT THE SAME RESPONSE, "WE NEED TO SEE THE VEHICLE WHEN THE PROBLEM IS OCCURRING." HOW AM I SUPPOSED TO RECREATE THE PROBLEM TO SUIT THEIR OBJECTION TO MAKING A REPAIR? IN CHECKING FURTHER INTO THIS I FOUND THAT THIS SITUATION HAS EXISTED SINCE THE 2000 FORD FOCUS. WHEN IS FORD GOING TO BE MADE TO FIX THIS SO THAT WE DO NOT END UP PAY OUT NEARLY $500 FOR A 4-DOOR LOCK ASSEMBLY REPLACEMENT? ENOUGH IS ENOUGH! IN AN ACCIDENT, SOMEONE IS NOT GOING TO GET OUT OF THE VEHICLE AND IF THERE IS A FIRE, POSSIBLY NONE OF THE OCCUPANTS WILL ESCAPE. FORD IS NOT WILLING TO FIX THIS. I THINK IT IS TIME THAT THIS SAFETY MATTER WAS ADDRESS BY AN AGENCY THAT CAN MAKE THEM DEAL WITH IT ONCE AND FOR ALL. A TEN YEAR INTERMITTENT FAILURE RECORD IS NOT A GOOD ONE. IT MAKES ME WONDER HOW MANY PEOPLE HAVE DIED OR BEEN INJURED DEALING WITH LOCKS THAT DO NOT OPERATE AS EXPECTED? CRAWLING OVER THE CENTER CONSOLE TO EXIT FROM THE PASSENGER'S SIDE OF THE VEHICLE IS NOT PRACTICAL FOR THOSE OF US WHO ARE ELDERLY AND/OR DISABLED. I AM BOTH ELDERLY AND DISABLED. NOW WHAT? *TR

01/04/2012
Components: SUSPENSION
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

THE CAR BOTTOMS OUT EASILY WHEN DRIVING ON PAVED ROADS. IF YOU HIT A SLIGHT VARIATION IN THE ROAD, YOU HAVE TO SLOW WAY DOWN OR THE CAR HITS BOTTOM. GOING OVER DIRT ROADS OR CROSSING RAILROAD TRACKS REQUIRES A MINIMAL, BARELY MOVING SPEED. THE TIRE PRESSURE IS ACCURATE. FORD DEALER TELLS ME THERE IS NOTHING WRONG. *TR

12/28/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

2010 FORD FOCUS DRIVER'S FRONT BRAKE PAD COMPLETELY WORN AWAY PRIOR TO 18,000 MILES, TOOK IN FOR WARRANTY COVERAGE AND TOLD IF THE CALIPUR WAS BAD IT WOULD BE REPLACED PER WARRANTY. FORD TECH STATED CALIPER WAS STICKING BUT I WAS OVER THE 18,000 MILE TIMEFRAME FOR MAINTENANCE ISSUES. I CONTACTED SEVERAL INDEPENDANT BRAKE COMPANIES AND WAS TOLD THAT THERE WAS NO REASON FOR THE BRAKES TO FAIL AT THAT MILEAGE AND AGE. FORD WANTED TO CHARGE ALMOST $500 FOR REPAIR. TOOK TO ANOTHER INDEPENDANT BRAKE SERVICE PLACE AND WAS TOLD THAT THE CALIPER IS STICKING, HAD TO REPLACE DRIVER'S FRONT BRAKE PAD AS IT WAS WORN METAL TO METAL AND DID DAMAGE TO THE ROTOR. NO WARNING THAT BRAKES WERE GOING BAD UNTIL THE PAD WAS COMPLETELY WORN AWAY AT WHICH TIME I CONTACTED FORD AND TOOK IT IN. FORD REFUSED TO RECOGIZE IT WAS A DEFECT. *TR

12/08/2011
Components: TIRES
Incident Date: 03/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS WITH KUMHO SOLUS TIRES, SIZE 205 50/16, DOT NUMBER: C0117. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE PASSENGER SIDE TIRE WAS REPLACED TWICE AND EACH TIME, THERE WAS ONLY 1,000 MILES ACCRUED ON THE TIRE. THE CONTACT STATED THAT THE PREMATURE WEAR WAS CAUSED BY THE TREAD OF THE TIRE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 4,400.

11/22/2011
Components: AIR BAGS
Incident Date: 11/11/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

THE 2010 FORD FOCUS WAS HIT CAUSING IT TO FLIP END OVER END WITH MAJOR DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THE DRIVERS FRONT AIR BAG DID NOT OPEN.. ALL SIDE AND PASSENGER AIR BAGS DID OPEN. THE INSURANCE COMPANY CONSIDERS THE FOCUS TO BE A TOTAL LOSS. *TR

11/10/2011
Components: SEATS
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

THE HEAD REST PROJECT FORWARD TO THE POINT OF CAUSING NECK PAIN AND HEADACHES. CAUSES SEVERE PAIN MAKING IT HARD TO SLEEP AFTER DRIVING FOR ANY LENGTH OF TIME. *TR

10/24/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT IF THE DOOR LOCKS WERE REPLACED, THE FAILURE WOULD NOT BE CORRECTED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THE CONTACT THAT THE VEHICLE DID NOT HAVE A FAILURE BUT MORE SO A MAINTENANCE PROBLEM IN WHICH THE VEHICLE DOORS WOULD NOT LOCK BECAUSE DIRT HAD BUILT UP BETWEEN THE LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100, 000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. UPDATED11/29/11 *BF UPDATED 01/30/12

10/05/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS SE. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK. THE CONTACT WAS CONCERNED ABOUT BEING LOCKED IN THE VEHICLE AND NOT BEING ABLE TO EXIT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,400.

10/05/2011
Components: SUSPENSION,WHEELS
Incident Date: 09/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

BOTH TIRES ON BACK CUPPED AND I WAS TOLD BY DEALER THAT IT WAS BECAUSE I DID NOT ROTATE THEM. I HAD TO BUY TIRES AND ALSO PAY FOR ALIGNMENT. NOW AT 56251 MILES IT DID IT AGAIN. TOOK IT TO DEALER AGAIN AND NOW THEY DAY IT NEEDS A REAR ADJUSTMENT KIT THAT COST $240.00 DOLLARS AND I HAVE TO PAY FOR IT. THE SERVICE CONSULTANT SAID IT WAS A FACTORY DEFECT BUT FORD SAYS IT ISN'T AND THEY WILL NOT PAY FOR IT. ALSO I TOOK IT IN BECAUSE IT MAKES A LOUD THUMP WHEN I HIT A BUMP. I TOLD THEM IT SOUNDS LIKE SHOCKS ARE BAD BUT THEY SAID NOTHING IS WRONG WITH CAR.

10/03/2011
Components: SUSPENSION
Incident Date: 10/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

BOTH REAR TIRES STARTED MAKING NOISE. TOOK IT TO DEALER AND THEY SAID I HAD TO REPLACE 2 TIRES CAUSE THEY CUPPED. BOUGHT 4 NEW TIRES AND HAD AN ALLIGNMENT DONE. DID EVERYTHING THEY TOLD ME I HAD TO DO AND NOW AGAIN TIRES CUPPED. TOOK IT TO DEALER AND NOW THEY SAID IT NEEDS A REAR ADJUSTMENT KIT THAT COST OVER $900 PLUS LABOR, NEW TIRES AND ALLIGNMENT. FORD NOR DEALER WANT TO COVER ALL COST. ALSO MAKES A LOUD THUMP WHEN GOING OVER BUMP LIKE SHOCKS ARE BAD. TOOK IT TO DEALER AND THEY SAID SHOCKS WERE GOOD AND NOTHING WAS WRONG WITH IT. *TR

09/27/2011
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

AFTER PURCHASING CAR PAINT CAME OFF UNDER PASSANGER FRONT DOOR ,ABOUT AN INCH LONG AND 1/4 WIDE. AT 32000 MILES PAINT WAS COMING OFF OF HOOD 1 INCH WIDE AND 1 INCH LONG. *TT

09/26/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/25/2011
Crash: No
Fire: No
Summary

I WAS LOCKED IN MY OWN CAR! THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. I HAD FRIENDS TRYING TO HELP ME GET THE DOOR UNLOCKED, WITH NO LUCK. I HAD TO CRAWL OUT THE PASSENGER SIDE OF THE CAR. AFTER LETTING THE CAR SIT OF OVER AN HOUR, THE DOOR WOULD FINALLY UNLOCK. THE DEALER IS SAYING IT IS THE ACTUATOR MOTOR GOING OUT, COST FOR THE MOTOR ALONE IS $400. THAT DOES NOT INCLUDE THE LABOR TO INSTALL IT. I THINK IT IS RIDICULOUS THAT AN ELECTRICAL MOTOR WOULD GO OUT WITH ONLY 38000 MILES ON IT. FROM WHAT I HAVE READ, THERE MOST CERTAINLY SHOULD BE A RECALL. HOPEFULLY IT WILL NOT REQUIRE SOMEONE GETTING TRAPPED IN A CAR AND LOOSING THEIR LIFE FOR THAT TO HAPPEN. *TR

09/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2011
Crash: No
Fire: Yes
Summary

THE INCIDENT OCCURRED ON 9/1/2011 AT ABOUT 3:00 PM. TRAFFIC WAS LIGHT AND WEATHER WAS DRY AND SUNNY. WE HAD BEEN DRIVING ABOUT 3 TO 4 HOURS WHEN THE PROBLEM BEGAN. WHILE DRIVING THE POSTED SPEED LIMIT IN OHIO ON I-75 SOUTHBOUND JUST SOUTH OF MILE MARKER 99 THE CAR STARTED BEHAVING LIKE I WAS OUT OF GAS EVEN THOUGH I HAD AT LEAST A HALF TANK LEFT. IT STARTED TO STALL AS I PULLED IT TO THE SHOULDER OF THE ROAD. AS I GOT IT STOPPED I NOTICED SMOKE/STEAM COMING FROM UNDER THE HOOD. I ATTEMPTED TO OPEN THE HOOD LATCH INSIDE THE CAR BUT WAS UNABLE TO. MY WIFE AND I EXITED THE CAR AND WENT TO THE FRONT WHERE SHE NOTICED IT WAS ON FIRE. WE IMMEDIATELY CALLED 911 FOR HELP. THE FIRE DEPARTMENT AND OHIO STATE TROOPERS ARRIVED AND ATTEMPTED TO PUT THE FIRE OUT. THE CAR WAS TOTALLY DESTROYED AS THE FIRE COMPLETELY ENGULFED THE CAR. THE VEHICLE WAS NEVER MODIFIED FROM STOCK AND WAS MAINTAINED AS REQUIRED. *TR

09/01/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS EXHIBITED FAILURES WHEN UNLOCKING THE VEHICLE USING THE KEY FOB AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER WAS ABLE TO GET THE DOORS OPENED BY REPLACING THE LINKAGE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE CONTACT HAD TO CRAWL THROUGH THE WINDOW IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS 10,900. THE RIGHT AND LEFT REAR DOORS WOULD NO LONGER OPEN; NOT EVEN MANUALLY. UPDATED 09/29/11 UPDATED 9/27/11 *CN FORD INFORMED THE CONSUMER, THEY WERE NOT RESPONSIBLE FOR ANY REPAIRS, DUE TO THE FACT THE CONSUMER LIVES ON A GRAVEL ROAD AND DIRT WAS GETTING INSIDE THE DOOR LOCKS. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. UPDATED 10/14/11.*JB UPDATED 11/07/11 *BF THE CONSUMER STATED HE/SHE DID NOT CRAWL THROUGH THE WINDOW. FORD TOLD THE CONSUMER TO CRAWL THROUGH THE WINDOW IN THE EVENT OF AN ACCIDENT. THE CONSUMER DECLINED DUE TO BEING DISABLED. THE CONSUMER STATED THE FAILURE MILEAGE WAS BEFORE 10,900. UPDATED 06/13/2012 *JS UPDATED 06/15/12 UPDATED 06/21/12 ... UPDATED 08/15/12 *BF UPDATED 08/20/12 *BF UPDATED 08/20/2012 *JS THE CONSUMER STATED THE RIGHT REAR DOOR COULD NOT BE UNLOCKED MANUALLY OR BY REMOTE. UPDATED 08/21/12 UPDATED 08/11/12 *BF UPDATED 09/17/2012 *JS THE CONSUMER STATED THE LEFT REAR DOOR AND RIGHT REAR DOOR WOULD NOT UNLOCK MANUALLY OR WITH THE REMOTE. UPDATED 09/24/12 UPDATED 10/29/14*JB

08/23/2011
Components: VISIBILITY,LATCHES/LOCKS/LINKAGES,TIRES
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED BOTH PASSENGER AND DRIVERS REAR POWER DOORS WERE DEFECTIVE. SHE WAS ONLY ABLE TO EXIT THE VEHICLE FROM THE REAR, IF THE VEHICLE WAS IN PARK AND THE FRONT DRIVER SIDE DOOR WAS OPENED. THE DEALER ADVISED HER THAT THE VEHICLE WAS OPERATING AS DESIGNED AND TO REPLACE THE LOCKING MECHANISM IF SHE DID NOT FEEL SAFE. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 23,135. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 9/27/11 *CN THE SUNROOF LEAKED WATER AND THE TIRES CAUSED A SEVER VIBRATION. THE TIRE ISSUE HAS SINE BEEN RESOLVED.

08/21/2011
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

I OWN A 2010 FORD FOCUS. THE BACK DOOR ON THE DRIVER'S SIDE WILL NOT OPEN OR CLOSE. THE DEALER WAS SUPPOSED TO HAVE FIXED IT BUT IT IS BACK TO NOT WORKING. THIS SAME THING HAS HAPPENED TO MY SON WHO OWNS A 2008 FORD FOCUS. I THINK FORD NEEDS A RECALL ON THE 2008 AND 2010 FORD FOCUS. *TR

08/15/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

ELECTRONIC THROTTLE BODY LIGHT COMES AND 2010 FORD FOCUS JUST LOSES POWER..THIS SEEMS TO BE A ON GOING ISSUE.... *TR

08/11/2011
Components: POWER TRAIN
Incident Date: 05/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

BOUGHT USED 2010 FORD FOCUS IN FEBRUARY. HAD NO PROBLEM FOR THE FIRST 3 MONTHS OF OWNING THE VEHICLE, THEN ALL OF A SUDDEN I WAS HAVING ISSUES. THE CAR STARTED PULLING TO THE RIGHT TOO MUCH, TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID ITS NORMAL FOR THE "SLIGHT" PULLING TO THE RIGHT AS IT'S THE ROAD AND NOT THE CAR (TIRE PRESSURE WAS ALL IN RANGE), SO THEY SENT ME HOME. THIS IS AN ONGOING ISSUE WITH NO ANSWER. TWO WEEKS AFTER, I WAS HAVING STEERING WHEEL PROBLEMS. IT WOULD SHAKE("RATTLE") WHEN COMING TO A STOP(BREAKING) AND WHEN I WAS DRIVING OVER 45 MPH. SAME DEALERSHIP RAN A DIAGNOSTIC TESTING AS WELL AS TEST DRIVE,FOUND NOTHING WAS WRONG, THIS HAS BEEN AN ONGOING ISSUE FOR 3 MONTHS WITH NO FIXES. I TOOK IT TO A FORD CERTIFIED DEALERSHIP, THEY FOUND NOTHING THAT WAS CAUSING THE PROBLEM, NOTHING THEY CAN DO TO HELP ME FURTHER. I AM ALSO HAVING AN A/C ISSUE, IT IS NOT COOLING AT MAX AND IS EMITTING A FOUL ODOR AFTER TURNING THE VEHICLE ON. DEALERSHIP CHECKED THE CABIN FILTERS AND COOLING LIQUIDS, ALL WAS CLEAN AND FULL - OFFERED TO DO A "SPRAY" TO TRY AND ELIMINATE THE ODOR,BUT DID NOT WANT TO PROCEED WITH THAT OPTION.. MY BIGGEST ISSUE IS WITH THE CAR NOT ACCELERATING WHEN PRESSING GAS PEDAL AND ALSO KEEPS ROLLING FORWARD AFTER APPLYING BREAKS AND WHEN AT A STOP. THIS IS A RECENT ISSUE WITHIN THE PAST MONTH. I WILL PRESS THE BRAKE PEDAL WHEN COMING TO A STOP, BUT HAVE TO PUSH THE BRAKE PEDAL ALMOST DOWN TO THE FLOOR TO MAKE IT STOP COMPLETELY. I HAVE HAD CLOSE-CALLS WITH RUNNING INTO THE BACK OF OTHER VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. ALSO WHEN I AM AT A COMPLETE STOP, THE CAR WILL UNEXPECTEDLY "KICK" AND KEEP MOVING FORWARD, THUS CAUSING ME TO HAVE TO PUT EVEN MORE PRESSURE ON THE BRAKES TO MAKE IT STOP. ALONG SIDE THAT ISSUE IS WITH MY ACCELERATOR. I WILL APPLY THE GAS PEDAL AND THE CAR WOULD NOT ACCELERATE AND WILL GIVE A FEW KICKS IF I PRESS IT DOWN ON IT MORE TO MAKE IT ACCELERATE. NO FIXES. ONGOING ISSUE OVER A MONTH. *TR

08/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND BEGAN TO DRIVE AS NORMAL. THE DEALER DIAGNOSED THAT THERE WAS A SENSOR FAILURE INSIDE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.

07/26/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WIRING WAS EXPOSED AND WOULD CAUSE THE THIRD CYLINDER TO MISFIRE. THE VEHICLE WOULD ALSO STALL WHILE DRIVING 10 MPH. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE CONTACT HAD TO CONTINUOUSLY APPLY PRESSURE TO THE ACCELERATOR PEDAL DUE TO THE LOSS OF THE THIRD CYLINDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING WAS CHEWED BY A RODENT, RESULTING IN THE STALLING. THE VEHICLE WAS REPAIRED BY REPLACING THE EXPOSED WIRING. THERE WAS NO RECALL FOR THIS FAILURE. THE MANUFACTURER WAS NOTIFIED, AND STATED THAT IT WAS UP TO THE DEALER WHETHER OR NOT TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.

07/11/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE 15,506.

07/11/2011
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Summary

I BOUGHT A 2010 FORD FOCUS IN OCTOBER OF LAST YEAR. I HAVE NOT HAD ANY PROBLEMS UNTILL NOW. I WAS DRIVING UP THE ROAD AND MY VEHICLE LOST ITS POWER COMPLETLY AND THE WRENCH LIGHT CAME ON. THE 3 THINGS I HAVE FOUND COMMON WHEN THIS HAPPENS IS THAT MY RPMS ARE AT 1.5 TRYING TO PUSH TO 2...THE MPH IS ABOUT 45 TO 50 AND I HAD JUST FILLED UP WITH GAS A FEW DAYS PRIOR AND WAS AT APPROXIMATELY 3/4 TANK FULL. I PULL IT OVER TO PARK AND IT SHAKES VIOLENTLY. I HAVE NO POWER IN THE GAS PEDAL. I TURN THE CAR OFF FOR A MINUTE THEN TRY TO START IT UP AGAIN AND IT TAKES A BIT FOR IT TO TURN OVER. THEN ITS RUNNING FINE..THAT IS UNTILL IT DOES IT AGAIN. THIS WEEK WILL BE THE 3RD TIME THE DEALER HAS MY CAR TO TRY AND FIGURE OUT WHAT'S WRONG. THEY CONTINUE TO TELL ME NOTHING.G IS WRONG AND THEY ARENT PICKING UP ANY CODES. I ASKED THEM IF THEY LOOKED UNDER THE HOOD AND THEY SD YES. THEY HAVE GONE TO FORD THIS TIME TO FIND SOME KIND OF ANSWER. THIS CAR DOESN'T EVEN HAVE 20K MILES ON.IT. I BOUGHT IT BRAND NEW. IT IS UNDER FULL WARRANTY THANK GOODNESS OTHERWISE I WOULD BE SCREWED. *TT

06/28/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WERE DEFECTIVE. WHEN THE CONTACT PUSHED THE UNLOCK BUTTON IT WOULD NOT RESPOND OR THE DOOR WOULD CONTINUE TO STAY LOCKED. THE DEALER REPLACED THE DOOR LOCKS NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 26,127. UPDATED 8/30/11 *CN UPDATED 09/28/11

06/13/2011
Components: SUSPENSION
Incident Date: 06/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

I HAD SIMILAR PROBLEM AS COMPLAINT FILED ODI10307817. I WOULD HAVE A LOUD NOISE LIKE THE CAR SUSPENSION WAS BOTTOMING OUT WHEN GOING OVER MODERATE BUMPS. I ALSO HAD EXCESSIVE TIRE WEAR ON FRONT TIRES AT ONLY 32000 MILES, FRONT TIRES HAD TO BE REPLACED. FORD SAID THEY COULD NOT DUPLICATE THE PROBLEM OF BOTTOMING OUT AFTER MUCH COMPLAINING FORD FINALLY FIXED EVERYTHING BUT SAID THE FRONT END WAS OUT OF ALIGNMENT. WHEN ASKED WHAT WAS DONE TO FIX THE PROBLEM WAS INFORMED THAT THE SUBFRAME HAD TO BE ADJUSTED AND BECAUSE OF THAT AN ALIGNMENT HAD TO BE PERFORMED. I EVEN FOUND ON FORD'S WEBSITE A SERVICE BULLETIN FOR THERE SERVICE TECHNICIANS FOR THE LOUD NOISE WHEN BOTTOMING OUT. *TR

06/06/2011
Components: UNKNOWN OR OTHER
Incident Date: 05/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I WAS GOING TO E. GRAND RIVER @ POSTED SPEED OTHER CAR MADE LEFT TURN FAILING TO YIELD AND STRUCK INTO MY CAR, WENT OVER CURB AND STRUCK BRICK FOUNDATION. MY RIGHT HAND BONE BROKE, HAD SURGERY TO FIX. MY 2010 FOCUS IS TOTALED.

05/11/2011
Components: POWER TRAIN
Incident Date: 05/07/2011
Crash: No
Fire: No
Summary

2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY AND A HALF AND WHEN THEY RETURNED IT THEY DIDN'T SAY WHAT WAS WRONG WITH IT THEY JUST CLEANED OUT THE THROTTLE AS PER THE PAPERWORK THE GAVE ME. THEN ABOUT A WEEK LATER I WAS DRIVING ON THE FREEWAY AND THE GAS PEDAL (ACCELERATION) STOPPED WORKING AND THE WRENCH LIGHT CAME ON! IT'S AMAZING HOW MANY PEOPLE REALLY DON'T PAY ATTENTION ON THE FREEWAY I ALMOST GOT REARENDED. SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP AT ALMOST 10PM SATURDAY NIGHT. COME MONDAY AFTERNOON THEY WANTED TO RELEASE THE CAR BECAUSE THEY COULD NOT FIND ANYTHING WRONG WITH IT. I TOLD THEM THERE IS NO WAY I AM TAKING THE CAR BACK. A CAR DOESN'T STOP WORKING IN THE MIDDLE OF THE FREEWAY FOR NO REASON NOW COME WED. STILL HAVE NOT HEARD ANYTHING AS OF YET!!!! *TR

05/04/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 12/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED THE ENGINE BEGAN TO IDLE VERY LOUDLY. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. UPON RESTARTING THE VEHICLE IT WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS AND ADVISED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.

04/29/2011
Components: POWER TRAIN
Incident Date: 04/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7BW******
Summary

NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY. NOISE IS MOST PROMINENT WHILE GOING OVER BUMPS AND ACCELERATING AND STOPPING AND ACCELERATING. *TR

04/19/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
Incident Date: 03/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I GOT A CALL FROM FAIRFIELD FORD SAYING THAT THERE WAS A OBJECT IN THE A/C AND NOT COVERED BY MY WARRANTY! WHEN I BOUGHT THE CAR IN FEBRUARY IT WAS STILL COLD WEATHER SO NEVER TURNED ON THE A/C WHEN I DID THE TEST DRIVE, NEVER WOULD THINK THAT A ALMOST NEW CAR THAT IS PRE-OWNED WOULD HAVE A BAD A/C SYSTEM!! I TRULY THINK THE A/C WAS BAD AND THEY KNEW IT PRIOR TO SELLING THE CAR TO ME. NOW HAVING SQUEAKS WHEN I BACK OUT MY GARAGE IN THE MORNINGS, RECENTLY HAD IT CHECKED AND THE SAY MY BACK DRUMS ARE NO LONGER ROUND AND NEED TO BE RESURFACED OR REPLACED!! ONLY HAVE HAD THIS CAR 6 WKS NOW AND SO FAR HAVE TWO MAJOR PROBLEMS WITH IT, HAVE NOTIFIED THE BBB ABOUT THE A/C, GUESS NOW HAVE TO CONTACT THEM ABOUT THE BRAKES TOO.! *TR

04/15/2011
Components: AIR BAGS
Incident Date: 01/02/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACTED WAS AWAITING A RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN

03/24/2011
Components: VISIBILITY
Incident Date: 03/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1BW******
Summary

2011 FORD FOCUS @ 1281 MILES ON 3/4/2011- WINDSHIELD WIPER BLADES NOT CLEARING WINDSHIELD AND LIFT OFF GLASS. WIPER BLADES THEN BROKE OFF OF WIPER ARM DUE TO DEFECTIVE PLASTIC CLIP ATTACHMENT. DRIVERS SIDE BLADE PARTIALLY DETACHED WHILE DRIVING AT HIGHWAY SPEEDS IN HEAVY RAIN AND BECAME TRAPPED UNDER PASSENGER BLADE DISABLING IT. PASSENGER BLADE HAD TO BE REPLACED DUE TO CRACKING OF PLASTIC CLIP 1 WEEK LATER @ 1587 MILES. BOTH BLADES WERE REPLACED AT A FORD DEALERSHIP WITH NON-DEFECTIVE PARTS AT NO COST TO OWNER. *TR

03/01/2011
Components: STEERING,ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N07W******
Summary

PURCHASED VEHICLE OCTOBER 2010, DRIVER SIDE SEAT BELT UNBUCKLES AND KEY STICKS IN IGNITION AND STEERING WHEEL LOCKS.

02/18/2011
Components: VISIBILITY
Incident Date: 02/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN5AW******
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE SUN ROOF CLOSED AND THE GLASS SHATTERED. NOTHING HIT THE SUN ROOF NOR WAS SHE DRIVING UNDERNEATH AN OVERPASS. SHE IMMEDIATELY DROVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED HER THAT THE SUNROOF GLASS NEEDED TO BE REPLACED AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER DID NOT ASSUME ANY RESPONSIBILITY FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. UPDATED 5/9/11 *CN UPDATED 05/16/11

12/16/2010
Components: AIR BAGS
Incident Date: 11/14/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

AIR BAGS FAILED TO DEPLOY ON 2010 FORD FOCUS DURING ROLLOVER ACCIDENT. *TR

12/02/2010
Components: STEERING,TIRES,WHEELS,TRACTION CONTROL SYSTEM
Incident Date: 11/30/2010
Crash: Yes
Fire: No
Summary

MOM AND I WAS DRIVING A RENTAL. 2010 FORD FOCUS. EARLIER THAT DAY SHE WAS DRIVING THE CAR AN COMPLAINED IT WAS WOBBLING WHEN THE STEERING WHEEL STILL. FOR ME, AT FIRST WHEN I WAS DRIVING I THOUGHT IT WAS THE WIND MAKING THE CAR WOBBLE, BUT AS I WAS DRIVING DOWN THE HIGHWAY AND NOTICE MY BACK RIGHT TIRE ROTATION WAS VERY UNUSUAL (IT JUST DIDN'T FEEL RIGHT) SO I SLOW DOWN TO FEEL THE SAME REACTION. WHEN I DID MY CAR FISHTAILED INTO THE MEDIAN WALL OF THE HIGHWAY (SMASHING IN THE RIGHT SIDE OR DRIVER SIDE OF THE CAR) (WHEN HITTING THE WALL , THE BREAKS AND STEERING WHEEL LOCKED UP) AND BOUNCED ME ACROSS TO THE LEFT SIDE OF THE HIGHWAY HITTING THE METAL RAIL THAT HELP ME STOP ROLLING, ENDED UP WITH MINOR INJURIES, SERIOUS HEADACHES, AND A SO CALLED TICKET OF $130 FAILURE TO CONTROL MY VEHICLE I DON'T KNOW IF FORD FOCUS FUNCTION THAT WAY, BUT I WILL NEVER ADVISE ANYONE TO EVER GET A FORD! *TR

10/07/2010
Components: SEATS
Incident Date: 09/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

MY 2010 FORD FOCUS CANNOT BE DRIVEN WITH THE HEADREST IN PLACE. IT PUSHES MY HEAD TOO FAR FORWARD TO AN UNNATURAL AND PAINFUL POSTURE. I KNOW IT'S A SAFETY ITEM, BUT I HAD TO REMOVE IT SO IT COMPROMISES RATHER THAN ENHANCES SAFETY. I WOULD REPLACE IT WITH AN AFTERMARKET HEADREST WITH BETTER DESIGN IF I COULD FIND ONE. *TR

09/13/2010
Components: VISIBILITY
Incident Date: 09/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

DRIVING ON HIGHWAY 65 MPH THAN I HEARD A LOUD BOOM AND GLASS WAS ALL OVER ME . THE SUN ROOF HAD SHATTERED . PULLED OVER VERY SCARED THAT I MAY HAVE BEEN CUT. SUNROOF WAS VENTED OPEN WHEN THIS HAPPENED . DEALERSHIP REFUSES TO REPLACE AT THEIR COST . HAD TO REPORT TO INSURANCE COMPANY. ON MY WAY TO INDEPENDENT GLASS COMPANY AT MY EXPENSE ! 2010 FORD FOCUS 8700 MILES. *TR

08/06/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 08/04/2010
Crash: No
Fire: No
Summary

THE STEERING WHEEL AND FRONT WHEELS LOCK IF THE CONTACT KEY IS IN THE OFF POSITION AS DESCRIBED IN MY OWNER'S FOCUS 2010(MANUAL TRANSMISSION) BOOKLET IF WE WANT TO PULL THE FOCUS BEHIND MY 1998 30 FOOT WINNEBAGO ADVENTURER. SO I TURNED THE KEY IN POSITION 2, ACCESSORIES, AND DROVE MORE THAN 500 MILES AFTER ADEQUATE WIRING WAS PERFORMED. THE FOCUS BATTERY WAS DEAD. A FORD DEALER COULD NOT SOLVE THIS MYSTERY. JUST IN CASE MY EML IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/22/2010
Crash: Yes
Fire: Yes
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE REAR ENDED THE TRUCK IN FRONT HER, THE ENGINE BEGAN SMOKING. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

07/20/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/20/2010
Crash: No
Fire: No
Summary

I WAS NOT ABLE TO TURN THE IGNITION KEY IN MY 2010 FORD FOCUS {SES TRIM LEVEL} PAST HALFWAY BETWEEN THE ACCESSORY AND ON POSITIONS, THEN COULD NOT TURN IT BACK TO "FULL OFF" TO REMOVE KEY. FORD HAS KNOWN ABOUT THIS SINCE THE 2000 MODEL YEAR, BUT HAS NOT ISSUED A RECALL. *TR

06/10/2010
Components: STEERING
Incident Date: 06/09/2010
Crash: No
Fire: No
Vehicle Identification Number: WF0HP3XH8A1******
Summary

DRIVING WITH MY FAMILY IN MY NEW FORD FOCUS 2010 AND THE STEERING WHEEL LOCK IS LIKE A STONE, I COULD NOT TURN EITHER TO THE RIGHT OR LEFT. IN THE INSTRUMENT PANEL APPEARED "ASSISTED STEERING FAILURE". FORTUNATELY FOR MY PASSAGE BY A QUIET ROAD AND I STOP. TURN OFF AND RESTART IT AND THE FAILURE DISAPPEARED, BUT LISTEN TO HUM TURN THE STEERING WHEEL. TAKE IT TO FORD DEALER AND ONLY RESET THE COMPUTER TO DELETE THE WITNESS OF FAULT AND TOLD ME THAT IS READY NOW. HOW CAN I DRIVE SAFELY AFTER THE LIVED? *TR

05/14/2010
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 02/24/2010
Crash: No
Fire: No
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WONDERING WHAT ACTION I CAN TAKE NEXT. I OWN A BRAND NEW 2010 FORD FOCUS PURCHASED IN FEB 2010. THE CAR HAS A TERRIBLE SMELL ON THE INSIDE, I HAVE TAKEN IT BACK TO THE DEALER WHERE I PURCHASED IT AND ALL THEY DID WAS SPRAY SOMETHING IN THE CAR AND SEND US HOME. THE SMELL IS SO BAD THAT ALL I CAN DO IS BACK THE CAR OUT OF MY GARAGE OPEN THE DOORS AND WINDOWS AND AFTER DOING THAT FOR SEVERAL HOURS A DAY I DRIVE IT BACK INTO MY GARAGE TO SIT. I CAN'T DRIVE MY BRAND NEW FORD ANYWHERE BECAUSE I GET SO SICK FROM THE SMELL. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT MY PROBLEM AND THEY SENT ME TO TOUSLEY FORD. TOUSLEY HAD MY VEHICLE FOR A FEW DAYS AND BELIEVE THE PROBLEM IS THE PLASTIC PARTS INSIDE THE CAR, AND CLAIM THEY CAN'T DO ANYTHING ABOUT MY "TOXIC" CAR. I AM WONDERING WHO I CAN TALK TO GET AN ANSWER AND SOME HELP GETTING MY VEHICLE REPLACE BY ANOTHER 2010 FORD FOCUS THAT DOESN'T HAVE A VERY BAD SMELL IN IT. MY HUSBAND AND I GET SICK EVERY TIME WE GET IN THE CAR TO DRIVE IT DOWN THE ROAD. THE HOTTER THE INSIDE OF THE CAR GETS THE WORSE THE SMELL. THE DEALERSHIP EVEN TOOK THE CARPET IN THE TRUCK OUT TO SEE BUT FOUND NOTHING BUT A TERRIBLE SMELL. FORD HAS ADMITTED THAT THEY DON'T WANT TO SPRAY ANYTHING MORE INSIDE THE CAR BECAUSE IT WILL "MASK" THE SMELL IT ALREADY HAS L. HOW MANY MONTHS DOES IT TAKE OWNING A VEHICLE THAT YOU CAN ONLY DRIVE OUT OF YOUR GARAGE TO AIR IT OUT AND CAN'T DRIVE IT DOWN THE ROAD CAUSE YOU GET SICK. [XXX] *TR

05/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

WHILE BRAKING WHEN COMING TO A COMPLETE STOP, THE ENGINE STARTS REVVING VERY HIGH. DEPENDING ON WHETHER OR NOT THE CAR IS IN GEAR, THE CAR WILL MOVE EVEN WHEN APPLYING THE BRAKE AS HARD AS POSSIBLE. THIS IS AN INTERMITTENT PROBLEM, IN FACT A VERY INFREQUENT ONE. CAR HAS BEEN BROUGHT INTO DEALER ON TWO OCCASIONS RE: THIS PROBLEM AND NO DIAGNOSIS HAS BEEN OBTAINED. THE CAR HAS LESS THAN 1500 MILES ON IT. EIGHT SEPARATE INCIDENTS HAVE BEEN NOTED, APPROXIMATELY EVERY 150 MILES. THE PROBLEM HAS ONLY OCCURRED WHEN STOPPING, NEVER WHILE DRIVING. *TR

05/05/2010
Components: POWER TRAIN
Incident Date: 03/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

OUR 2010 AUTOMATIC FORD FOCUS DEMONSTRATED PROBLEMS WITH SHIFTING GEARS AT ABOUT 7,000 MILES. ONCE THE CAR IS WARMED UP IT WILL NOT SMOOTHLY SHIFT. THIS OCCURS WHILE DRIVING BETWEEN 10-60 MPH, AND DEMONSTRATES MAJOR JERKING WHEN IT FINALLY DOES SHIFT, WITH REVVING/INCREASED RPMS. THIS PROBLEM OCCURS EVERYTIME THE CAR IS DRIVEN. THIS IS A MAJOR PROBLEM WHEN ENTERING A HIGHWAY OR A MAJOR ROAD WITH TRAFFIC, SINCE THE CAR ACCELERATION DOES NOT RESPOND. THE DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM AND IF CAUGHT IN TIME THE COMPUTER IS REPROGRAMMED. AT A CERTAIN POINT THE REPROGRAMMING NOT LONGER WORKS AND THE TRANSMISSION NEEDS MAJOR REPAIR. THE PROBLEM WAS NOT CORRECTED WITH COMPUTER REPROGRAMMING, AND IS NOW IN FOR MAJOR TRANSMISSION REPAIRS WITH 13,000 MILES ON IT. *TR

04/20/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN0AW******
Summary

CAR ENGINE KILLS WHILE DRIVING AT ALL SPEEDS WITHOUT WARNING. THIS HAS HAPPENED 7 TIMES IN THE LAST 23 DAYS, THE LAST TIME ON INTERSTATE IN THE LEFT AT 60 MPH. CAR WILL NOT START FOR SOME TIME AFTER BUT WILL START BUT STALL AGAIN. THE LAST TIME IT STALLED WHILE TURNING ACROSS A 6 LANE INTERSECTION WITH ONCOMING TRAFFIC AT HIGHWAY SPEED. FIRST EVENTS OCCURRED AT 174.5 MILES ON THE ODOMETER AND WAS TOWED TO THE DEALER. ON THE EVENING OF 31 MARCH 2010. CAR RETURNED ON EVENING OF 8 APRIL DEALER STATING THE INSTRUMENT CLUSTER CAUSED PROBLEM WITH THE CODED KEY MAKING THE CAR THINK IT WAS AN UNAUTHORIZED KEY. NEW INSTRUMENT CLUSTER WOULD NOT LOAD INTO THE COMPUTERS, DEALER STATED THEY HAD TO FORCE THE COMPUTER LOADING. CAR RETURNED TO ME THE AFTERNOON 8 APRIL AND BROUGHT BACK TO THE DEALER THE AFTERNOON OF 9 APRIL FOR SAME ISSUE WITH 300 MILES. DEALER STATES HE IS WORKING WITH THE MANUFACTURE ON PROGRAMMING A NEW COMPUTER AS THIS MIGHT BE THE PROBLEM BUT THEY ARE UNSURE, HAVE NEVER SEEN THIS BEFORE IN A NEW CAR. OF THE 23 DAYS I HAVE OWNED THIS CAR IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS. I HAVE LOST MY TRUST IN THIS CAR AND FEEL THERE IS SOMETHING VERY WRONG FOR IT TO STALL WHILE MOVING IN 60 MPH TRAFFIC OR IN THE CENTER OF INTERSECTIONS. *TR

02/09/2010
Components: SUSPENSION
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

2010 FORD FOCUS-SHOCKS APPEAR TO FAIL ON FRONT OF VEHICLE WITH A LOUD NOISE ON A MODERATE BUMP-SOME INDICATED LOSS OF STEERING CONTROL-BOTTOMS OUT COMPLETELY THIS IS AN ONGOING PROBLEM I WONDER IF I SHOULD PARK THIS THING. *TR

01/28/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2010
Crash: No
Fire: No
Summary

2010 FORD FOCUS SE DRIVER'S SIDE FLOOR MAT IS NOT PROPERLY AND SECURELY RETAINED IN POSITION AND MAY SLIDE UP AND UNDER THE ACCELERATOR PEDAL CAUSING "STUCK" PEDAL CONDITION. THE RETENTION SYSTEM CONSISTS OF 2 POSTS MOUNTED IN THE CARPET AND 2 CORRESPONDING HOLES IN THE MAT. MOST OTHER CARS USE A METAL HOOK IN THE CARPET THAT CLIPS TO A HOLE IN THE MAT. THE FOCUS MAT RETENTION POSTS IN THE CARPET ARE NOT STRONG ENOUGH TO HOLD THE MAT IN POSITION. THE MAT EASILY COMES OFF THE POSTS DURING EXIT OF THE VEHICLE AND THEN MIGRATES UP THE FLOOR KICK DURING FUTURE INGRESS AND EGRESS. THERE WAS NO INCIDENT IN MY SITUATION BUT TODAY I HAD TO PULL THE MAT DOWN WHEN IT HAD MIGRATED UP THE FLOOR KICK TO ALMOST TOUCHING THE PEDAL MOUNTING FRAME. IF THE MAT "ROLLED UP", IT COULD CATCH AND HOLD THE PEDAL AND NOT RELEASE WHEN THE DRIVER REMOVES HIS FOOT. TW*

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