EN

2010 Ford Fusion 4-DR. w/SAB

13
Recalls
4671
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.2%

Complaints
Recalls

4671 Complaints

for 2010 FORD FUSION
11/30/2021
Components: AIR BAGS
Incident Date: 11/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

This is me filing an online complaint: 3/25/2021 Ford manufacturer recall Number 21S12 (NHTSA Recall Number 21V158) is not being handled "in a timely manner" seeing that driver's airbag metal fragments could cause death! I only received a letter form Ford then and today is 11/30/2021 and the recall has not been remedied. I thought you might agree as I cite your website https://www.nhtsa.gov/recalls it says, "If the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA Vehicle Safety Hotline or file an online complaint with NHTSA." Also, please know, the last time Ford airbag "passenger" was handled, I ended up with a rental for 6-MONTHS, until they finally fixed it! I realize due to COVID there is potentially a shortage of supplies. Your website caught my attention and so I am just sending this since you advised to do so. Thanks!

11/26/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha3ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would depress the floorboard without warning. The contact then discovered that his vehicle was included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The parts for the repair were initially unavailable; however, once parts were available, the contact had the vehicle towed to the dealer. The contact stated that the dealer performed a test on the vehicle which determined that the ABS valve did not need to be replaced. The valve was flushed, and the vehicle was returned to the contact. A few months after the service, the failure returned without warning. The manufacturer was notified of the failure and informed the contact that the recall repair was a one-time free repair. The vehicle was not repaired. The failure mileage was unknown.

11/24/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0hg1ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving at 30 MPH and approaching a stop sign, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The contact pulled into a parking lot, restarted the vehicle, and pumped the brake pedal several times for the brakes to function as needed. The contact stated that the failure recurred intermittently. The contact researched online and linked the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired. The manufacturer was contacted and made aware of the failure and confirmed that the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000.

11/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ga6ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that while driving approximately 25-30 MPH, the brake pedal went to the floorboard and there was a loss of brake pressure while pumping the brake pedal. The vehicle was taken to an independent mechanic and diagnosed with brake master cylinder failure. The contact replaced the brake master cylinder himself; however, the failure recurred. The vehicle was then taken to the dealer, and the dealer replaced the brake master cylinder again however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included in the recall. The failure mileage was approximately 126,000.

11/19/2021
Components: AIR BAGS
Incident Date: 11/18/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

The contact owns a 2010 Ford Fusion. The contacts daughter stated while driving at approximately 40 mph when the vehicle was struck from behind which resulted in none of the air bags inflating with the exception of the driver-side airbag which only partially inflated. The contact stated no warning lights were illuminated. The contact's daughter sustained head and neck injuries and sought medical treatment. A police report was taken and the vehicle was towed to a local police lot. The manufacturer was not informed of the failure. The failure mileage was unavailable.

11/15/2021
Components: STEERING
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ja1ar******
Summary

Was driving down the highway and a light on the dashboard came on with a notification for the steering system needing to be checked. Then another notification for the power steering failure . After that car steering was very difficult. I stopped by a gas station to see if the fluids were low only to find this years model is electrical. I can no longer drive the vehicle. It was very dangerous. It happened while driving at highway speeds. We were very lucky that the it was late at night and not crowded at the time. If it had been any busier or my wife was driving it could have been very catastrophic as it randomly dropped out in casual driving.

11/12/2021
Components: SERVICE BRAKES
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ja8ar******
Summary

ABS Valve failed - failure was exactly as described in Ford Fusion Recall 19S54 (extended braking period, unsafe ability to brake quickly, as brakes are depressed and then require further braking in order to stop vehicle). Thankfully, my 16 year old son mentioned the problem with decreased braking performance and immediately upon driving, I took it to be looked at because it was clearly not safe to drive. The ABS valve was detected as the problem, the recall was identified and it was towed to a Ford dealership to inspect. Upon running the VIN, they determined that though the vehicle was made in the same plant as the 19S54 recalled vehicles FOR THIS PART/ valve being stuck open, and being a 2010 Ford Fusion, it was not included in the recall. No one from Ford has been willing to even discuss resolution options. The car is currently undriveable because of the unsafe nature of the failure and the cost to repair is more than the value of the vehicle, putting undue burden on the owner for a known part failure, not to mention the known safety risk. I have talked to the Ford Customer Service department (Jessie: Employee #2079462) and Fuller Ford, Cincinnati, OH. No resolution or concern for the safety of this vehicle has been expressed by Ford leadership or locally, despite the danger this car presents with this part failure (that has already been acknowledged by Ford and NHTSA)

11/08/2021
Components: STEERING
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I have 2010 Fusion that I have brought 3 yrs ago but last year my power steering fault has been going on and off. Since the pandemic happened I did not worry because I was working for home and my children were learning from home so the stiffness of the wheel. Now that everything is getting back to normal in slowly. I took my car to the mechanic and he explained that the power steering would need to be replace and I expressed that Ford has not recalled the 2010 Fusion for the power steering fault. To have this fix they quoted me $1400 and I am now trying to get a two quote.

11/07/2021
Components: STEERING
Incident Date: 11/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

I own this 2010 Ford Fusion that is in great shape and only has 78,750 miles on it. About a week ago the Service Advance Trac light came on. I took it to a repair shop and they plugged in a code reader and told me that a Power Steering module was bad and an estimate to repair it was $1,800.00 dollars. I found that Ford had recalls for this same problems on there 2011 thru 2015 Ford Fusion models. I am wondering why the 2010 is not included in this recall for the same problem. I am retired and on a fixed income and cannot afford the repair cost. Please look into this.

11/04/2021
Components: AIR BAGS
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha9ar******
Summary

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the recall but informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

Fusion brakes have lost pressure and pedal basically goes to the floor before it engages. There is a recall on this (19V904000) but was cut off a few months before mine was built. I have had brakes changed, bled, and master cylinder inspected to be told it’s the same problem as the recall, except not covered on mine. I want to make NHTSA aware this problem is bigger than the covered recall and Ford will not do anything for me. Also, the same with my purge valve. I’ve had a trouble with my vehicle starting, always after filling up gas, even have a code stating it is my evap/purge. Recall (15V793000) again, my vehicle falls outside of the recall so Ford will not help. Please let me know if there is anything I can do to encourage Ford to assist with at minimum the faulty breaking system, preferably both issues. Either way, I wanted to submit the issue so NHTSA has record of the ongoing issue with Ford. Thanks :-)

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

The vehicle's power steering shut off completely upon turning on the vehicle. Dashboard message appeared "POWER STEERING ASSIST FAULT" - In the past the vehicle has demonstrated intermittent power steering failure including a few times while driving. On these very few occasions (twice to be exact) - once in a very safe residential area pulling out of a parking space and once while taking the exit ramp on a hig-traffic interstate putting the owner and passengers and other drivers at risk --- the owner was able to stop the vehicle safely, place in park and turn off engine very briefly and turn on vehicle and the power steering would return. However, the latest message is constant and power steering fluid level is normal but Power steering has not returned. Owner has taken a car to a repair shop and the lead mechanic has stated that this isn't the first time that a Ford Fusion has shown up with this mechanical failure. Utilizing the VIN # the mechanic was unable to confirm a callback for powersteering failure for the FOrd Fusion 2010 but did verify that similar issues have caused a callback for the Ford Fusion later models (2011-2014).

10/27/2021
Components: STEERING
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0jg4ar******
Summary

Upon start up my power steering assist fault message would appear I would shut the car off and restart the light would not come on and would drive fine. On 10/21/21 I lost all power steering. I’ve seen where the 2011 and 2012 models were recalled for the same issue. Just trying to figure out why this model was not. My car has 48500 miles this is not a problem a car with this low mileage should have

10/27/2021
Components: SERVICE BRAKES
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

This link is to a video of my 2010 Ford Fusion Hybrid that chronically experiences break system failure. This problem seems to be an electrical malfunction as the break system resumes working when the the alerts disappear from the dash. I purchased this Ford in December 2020 and began experiencing this problem in January 2021. This has been an ongoing issue for me and I have taken the Fusion Hybrid to Sunnyvale Ford once for this issue this year without a successful solution to what the malfunction is for my car. After researching this problem online, it was found thousands of fusions are experiencing this problem under a recall for the hydraulic unit for the breaking system. Ford continues to say my vehicle's vin doesn't have a break system recall. However, this very dangerous break system failure malfunction continues to resurface and remains a safety issue. Please see the video of my break system failure in the link below: https://photos.app.goo.gl/pmi7MMFC8fS81Ab56 [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10/22/2021
Components: SERVICE BRAKES
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 MPH, the brake pedal was depressed however, the vehicle hesitated to respond, causing a 7-10 feet stopping distance delay. The warning message "Reset Brake System" was illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 220,000

10/22/2021
Components: STEERING
Incident Date: 10/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

Car showed "Power Steering Assist Failure" at random points in time and steering is hard to move. Turning off the car and restarting would make the message go away. This had been occuring for a few years on and off. Problem did not occur at dealership, so no repairs could be identified. For past 6 months, the frequency of this incident was increasing. Last week, the message would not go away despite multiple restarts. Diagnosis by dealer was that steering gear needed to be replaced.

10/19/2021
Components: STEERING
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha6ar******
Summary

While driving vehicle in normal weather conditions, power steering suddenly went out unexpectedly while driving myself, mother, and grandmother to the store. There was no warning and car was driving just fine prior to the power steering failure. Had to pull off road and call tow truck as i was unable to steer vehicle which was extremely dangerous. I am thankful I was not on freeway. Once power steering went out, power assist failure light came on dash. Car was towed to Ford dealership and was told dtc u3000 code came up when scanned meaning power steering gear (rack and pinion) needed to be replaced and car no longer drivable. Repair cost $2200 at Ford dealership. Car still not repaired as I can’t afford the repair. I understand some 2010-2015 fusions had same problem and were recalled and repaired. Frustrated as my vehicle has not been recalled for same issue as other models. Car has 133,000 miles and always been maintained.

10/14/2021
Components: SERVICE BRAKES
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

3 days ago when coming to a stop light, my brakes was not working properly and when it was not going to come to a stop I pressed really hard on the brakes (There was no cars in front of me but if there was I would definitely hit them) and than I felt my brakes going all the way down to the floor. Every since than when I am driving I have to press really hard on the brakes for a long time before it comes to a stop.

10/13/2021
Components: SERVICE BRAKES
Incident Date: 10/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

Brakes stopped working, pedal went to floor, ABS warning appeared. Took it to repair shop, replaced front and rear pads and rotors, but brakes still did not work, ABS warning again. Took it to dealer who confirmed faulty ABS control unit. Dealer said this car is not covered by a recall of same or similar part in late 2019 as this car is a hybrid and the recalled ones are not. Brakes now work but without power assist. Car has 100,000 miles on it.

10/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha2ar******
Summary

I was driving my 2010 Ford Fusion and my wheel locked-up. It felt as if the power steering had gone out. Very, very tough to turn the steering wheel. I did my best to pull over safely. I have my car at a local shop saying they have seen this issue on 2013 Ford Fusions. The mechanic recommends I ask Ford to warranty the parts needing replacement since these are the same parts/issue on Recall number 19V632000 and/or 19S26. Steering: Electric power assist system.

09/30/2021
Components: SERVICE BRAKES
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

VEHICLE HAS LESS THAN 100,000 MILES AND IS EXHIBITING SYMPTOMS OF A BRAKE ISSUE EXACTLY AS DESCRIBED IN RECALL #19V904000. HAVE HAD VEHICLE EXAMINED AND DIAGNOSED AT PROFESSIONAL MECHANIC WHO DETERMINED THAT ALL LIKELY CAUSES OF ISSUE INCLUDING MASTER CYLINDER AND AIR IN SYSTEM, WERE NOT THE PROBLEM. FORD DEALER SAYS THIS VEHICLE IS NOT UNDER RECALL BUT IT CONTINUES TO EXHIBIT THE EXACT SYMPTOMS AS DESCRIBED. THE BRAKE PEDAL IS MUSHY WITH EXCESSIVE TRAVEL PRIOR TO ENGAGING. IN A PANIC STOP SITUATION WOULD LIKELY NOT STOP THE VEHICLE.

09/30/2021
Components: STEERING
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

Went to leave work one night and backed up and the power assist come up on the dash... now I got to fix it.... I've seen so many complaints about it. Fixing it and selling it.

09/27/2021
Components: SERVICE BRAKES
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp0l39ar******
Summary

There is an existing recall (19V904000) for my model year Ford Fusion vehicles for the ABS control module. The recall is vin specific. The risk is that a valve in the control unit fails to close and the vehicle looses its ability to stop. My vehicle’s ABS control module has failed due to this sticking valve. I believe my vehicle should be included in the recall due to it having the exact same part as the recalled vehicles and the part failing. Ford is unwilling to fix the problem under the recall.

09/14/2021
Components: SERVICE BRAKES
Incident Date: 09/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

ABS module malfunctioning consistent with previous ABS module recall despite the car not being on the recall list. Brakes went out as I was turning into a parking lot, nearly hitting the car in front of me. Brake System maintenance light came on and despite changing worn out front brakes and calipers the lights remain on and the pedal requires pressing down on the brakes all the way to the floor to engage the brakes.

09/11/2021
Components: STEERING
Incident Date: 09/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

As I was driving the steering wheel just locked/hard to turn and in the dashboard it said “service power steering now” without any warnings.

09/08/2021
Components: STEERING
Incident Date: 09/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0jg5ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that while at a complete stop, she attempted to make a left turn and the power steering assist failed to operate as needed. The contact stated that excessive force was needed to steer the vehicle. The advanced stabilitrak and the power steering assist fault warning lights are illuminated on the instrument panel. The contact pulled off to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle was not diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

08/25/2021
Components: STEERING
Incident Date: 08/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

Power steering assist fault light came on and steering is locked up! Had someone hook a computer up to the car and have codes. Ford tells me they can’t tell me what the codes mean and I have to pay $144 for a diagnosis, then whatever repair costs to fix! I’m a single mother and can’t afford the repair costs!!

08/25/2021
Components: STEERING
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha3ar******
Summary

Power steering assist failed multiple times while driving and has now gone out completely. I loose all easy control and for a 74 year old woman it's not safe I see there is a lot of recalls for this but not on this car

08/17/2021
Components: STEERING
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

Power Steering Assistance fails intermittently. Have replaced the steering module 2 times. This will be the 3rd fix in less than 2 years. Very dangerous as this can fail at anytime.

08/13/2021
Components: SERVICE BRAKES
Incident Date: 08/03/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

The contact owns a 2010 Ford fusion. The contact stated that while driving at 50 mph, without warning the vehicle began to violently shake. The contact mentioned that an abnormal odor appeared from the passenger's side wheel as the brake failed to engaged properly. The contact managed to veer to the shoulder of the road, turned the vehicle off and back on which resumed back to normal. The contact stated that the failure recurred 5 additional times. No dealer was contacted. The vehicle had not been diagnosed nor repaired. The contact mentioned NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) as a possible solution to the failure however the VIN was not included. The manufacturer was not notified of the failure. The failure mileage approximate 89,000

08/11/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

Brakes would go to floor then Brakes stopped working. Had car looked at and mechanic said it is the same problem as recall and would not fix because of recall. Called local Ford and they said VIN is not part of recall and offered no help.

08/09/2021
Components: STEERING
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that the steering wheel failed to turn with the power steering assist warning light illuminated. The contact called the local dealer however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the local dealer for assistance. The failure mileage was approximately 150,000.

08/08/2021
Components: SERVICE BRAKES
Incident Date: 08/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I am filing a complaint because Ford has not addressed the open recall regarding the ABS brake issue in a timely manner. This recall was opened in December 2019 with parts expected to be available late first quarter 2020, according to the recall bulletin. Here it is almost 1.5 years later with no resolution. Here is the recall I am referring to: Dec 18,2019 Manufacturer Recall Number19S54 NHTSA Recall Number19V904 Recall Status Recall Incomplete, remedy not yet available

08/05/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

Occasionally the power steering system will fail as the vehicle is moving. It has occurred several times and always at low speeds. This could easily cause an accident. I have not had the problem analyzed. The dash will display a “Power Steering Assist Fault “ message as the failure occurs.

08/04/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would be depressed to the floorboard without warning. The contact also stated that additional braking distance was needed for the vehicle to come to a complete stop. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was 110,000.

07/31/2021
Components: SERVICE BRAKES
Incident Date: 07/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0hg5ar******
Summary

brakes faded away to nothing. I put on new master cylinder and could not bleed brakes. took it to dealer they had trouble bleeding brakes and returned car to me with brakes way down to floor saying it's o k. abs hydraulic control unit malfunction? varney ford newport, maine so# 70000

07/30/2021
Components: STEERING
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

The electronic steering assist failed twice within 10 days. The last time it happened the steering assist wouldn't work at all. The vehicle is not able to be driven in its present state without steering assist. Both times it happened the car was not moving so no accidents occurred. I did not take it in to be serviced. I do most of my mechanic work myself. The fuses are good. I disconnected the battery for a few days and tried it again and it still doesn't work. From online research I found that the 2011 and 2012 fusion models were recalled from this issue and there is an open investigation by the NHSTA of the 2010 fusion steering assist motor. The vehicle and part has not been inspected. I removed it today 7-30-2021 and plan on installing a re-manufactured electronic steering assist rack and pinion. There is a core charge so I'll be returning the part to the re-manufacturer. There were no warnings, just the message on the dashboard that the electronic steering assist had a problem. It happened the first time on 7-10-2021 and the second on 7-15-2021. The vehicle has 159,000 miles.

07/26/2021
Components: STEERING
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE STEERING ASSIST LIGHT CAME ON AND THE POWER STEERING TO THE CAR QUIT WORKING. THIS COULD HAVE CAUSED A COLLISION BECAUSE I WAS UNABLE TO STEER THE CAR. 2011 THROUGH 2015 HAS BEEN RECALLED DUE TO THIS PROBLEM BUT MY CAR IS A 2010 WITH THE SAME PART NOT RECALLED.

07/22/2021
Components: AIR BAGS
Incident Date: 07/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

Takata recall. The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

07/22/2021
Components: STEERING
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ja5ar******
Summary

Loss of steering assist while driving. Steering wheel got very hard to turn vehicle. The following message appeared after loss of steering: "POWER STEERING ASSIT FAULT, SERVICE ADVANCE TRAC". Scanned codes: U3000-96 and C200D-49. Brought vehicle to Dealership for full diagnostic and awaiting response

07/21/2021
Components: SERVICE BRAKES
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0hg5ar******
Summary

brakes kept fading and going further to floor. changed master cylinder and could not get brakes back by bleeding. abs modual?

07/21/2021
Components: SERVICE BRAKES
Incident Date: 06/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

Unknown. Ever since I owned the vehicle it has had this soft braking pedal. I've found out it's the ABS module.

07/16/2021
Components: AIR BAGS
Incident Date: 07/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

I'm writing a complaint because my passenger side airbag was recalled and I was contacted very fast and it was done quickly and this time it's been almost 6 months and I have not received any more word of when they will have the parts. I'm thinking of trading my car in, so that was the number one reason why I'm writing a Complaint, cause if I don't have the car anymore, then it might not get fixed for mths n mths, thank you! My email is [XXX] or call me @ [XXX] please! Also because I have other work that needs redone asap. on my car after it got out of the body shop a while ago INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/14/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that after entering the vehicle, there was an abnormal gasoline odor inside the vehicle. The contact stated that the gasoline odor was much more evident after refueling. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with the front fuel tank leaking and needing to be replaced. The vehicle was repaired. The contact was relating the failure to NHTSA campaign number: 15V793000 (Fuel System, Gasoline). The manufacturer had been informed of the failure and informed the contact that the recall repair had been performed in 2016. The failure mileage was approximately 158,468.

07/13/2021
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha8ar******
Summary

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts for the recall repairs were unavailable. The dealer had been notified about the recall however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

07/13/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

There was a recall on the make and modal of my car for the fuel system. The problem was with the pressurization in the fuel tank causing a leak through a crack in the tank (caused by the pressurization.) Unfortunately this occurred on my 2010 Ford Fusion Hybrid. But the company will not recognize it because my VIN number is not on their list. This is a very scary and unsafe situation to be in. The company has no interest or want to look into it. The check engine light only came on after too much damage had occurred from the pressurization, leaving me with a cracked tank and fuel actively leaking out causing a very dangerous situation.

07/12/2021
Components: STEERING
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

While reversing out of my driveway, my dash showed an alert saying "power steering assist failure". I had only manual steering, making it very hard to turn the wheel. I pulled back into the driveway safely. I looked that alert up online to see what to do, and I have found that THOUSANDS of others have had the exact same issue. I took it to the mechanic and they can't find any problem. How am I supposed to feel safe driving this car when thousands of other people are saying they have the same issue. I am even more alarmed that 2011 and 2012 ford fusions were recalled for this issue but not 2010? I feel very unsafe to even drive the car, even though the message has now gone off my dashboard without even fixing it....

07/08/2021
Components: STEERING
Incident Date: 04/01/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

The power steering does not work at low speeds-it seems to work ok when I am going fast and I have a few friends/family that have Ford Fusions that have the same problem. I cannot turn without using every muscle in my arms to turn the vehicle, making driving almost impossible. The first time it occurred I was turning into my driveway and almost went down the embankment. I was stopped by a huge rock and messed up the whole front end! I got that fixed a little, the bumper is hung by zip ties and four mechanics I talked to do not know how to fix it because there is no power steering pump.

07/08/2021
Components: SERVICE BRAKES
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0hgxar******
Summary

When traveling at any speed I have to press on the brakes harder and press the pedal further and it take the vehicle longer to stop.

07/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

The tail lights do not work-I have also taken this to four mechanics and they cannot see what the problem is because when I brake (there is a lag in stopping time also) the brake lights come on. I cannot drive at night because of this.

06/29/2021
Components: SERVICE BRAKES
Incident Date: 05/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

My brakes have failed three times between November of 2019 and May of 2020. The first incident was while I was backing out of our garage. Without warning, my brakes failed causing me to come to a very slow stop, almost hitting our brick fence. After the brakes failed, the entire dash lit up red. I immediately put the car in park and left it there until the tow truck came to take it to the brake shop. The brake shop inspected it and stated that all the components looked fine and that they could not duplicate the problem. When I went to pick up the car, the mechanic was backing it out of the bay and the brakes failed again. Because they were not sure what would cause it to happen since all the components appeared in good condition, out of precaution, they replaced the master cylinder and bled the brake lines. The car performed well until May of 2020, when they failed again, only this time the car was in drive. My husband had just pulled out of the school parking lot, so he was already at a low speed, but the brakes failed as he tried to stop. As in my experience, the pedal went to the floor before coming to a stop and then the dash lit up in red. He drove the car home and we then had it towed to the dealership. The dealership indicates that there was nothing visibly wrong with the vehicle and they could not replicate the problem, but because the car had 6 codes regarding the brake system, they would need to replace the master cylinder, the module HCU, ABS module, brake booster, and then reprogram the brake system. I've contacted Ford Customer Relations as there were recalls regarding the brake systems on other Fusions, but they can't do anything for me because the car's VIN is not showing any recalls except the airbags. The dealership indicated that I would have to do all of the above repairs or they wouldn't do any at all, as it was a safety issue.

06/26/2021
Components: SERVICE BRAKES
Incident Date: 06/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp0l37ar******
Summary

While driving (Luckily) at lower speeds of about 15mph on two separate occasions, lights illuminated on the dashboard (Brake light, Service Advancetrac, and ABS) and the brakes hardly worked at all and had to stomp on them to get the car to slow, who knows what could have happened at highway speeds or traffic. I also have read of HUNDREDS of other reports of the same issues happening at highway speeds as well. There has been a recall so far referencing "19V904000" Though this does cover some of the affected models, the dates should be extended because the same issue covered in this recall is happening to HUNDREDS if not THOUSANDS more customers needing the same parts replaced. So in my opinion this is the same issue as the recall and there is plenty of proof and we should look out for the safety of the customers as well as the families on the road traveling.

06/23/2021
Components: STEERING
Incident Date: 06/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING BACK FROM VISITING FAMILY MEMBERS WITH MY WIFE AND KIDS, MY STEERING WHEEL GOT REALLY HARD TO STEER. POWER STEERING ASSITS FAILURE ALONG WITH SERVICE ADVANCE TRAC MESSAGES HAD APPEARED ON MY DASH. STEERING WHEEL GOT REALLY HARD TO STEER. IT ALMOST CAUSED ME GET INTO AN ACCIDENT. WHY SHOULD I PAY FOR THIS REPAIR WHEN IT CLEARLY HAS BEEN HAVING ISSUES IN THE PAST FOR THIS MODEL. I CONTACTED THE MANUFACTURER ABOUT SAID ISSUE, BUT BASED ON MY VIN NUMBER, THIS PARTICULAR VEHICLE DOES NOT HAVE THIS ISSUE RECALLED, HOWEVER, I'M HAVING A HARD TIME TO BELIEVE THIS INFORMATION. AFTER DOING MORE RESEARCH I FOUND ON THE WEBSITE CARCOMPLAINTS.COM THERE IS NUMEROUS COMPLAINTS OF SAME ISSUE. I AM SOOOO MAD BECAUSE OF WHAT HAD HAPPENED, PUTTING MY FAMILY IN DANGER. ALTHOUGH I AM THANKFUL TO GOD THAT NOTHING BAD REALLY HAPPENED. ONCE AGAIN FORD NEEDS TO FIX THIS ISSUE. THANK YOU FOR YOUR TIME AND ATTENTION

06/23/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33A******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and would not accelerate more than 40 mph. The accelerator pedal would go to the floorboard when depressed however, the vehicle would not accelerate. The contact was able to restart the vehicle as the failure occurred intermittently. The contact had a code reader reading with the failure code P112 - throttle actuator body control stuck closed. The dealer was made aware of the failure and informed the contact that he needed to pay for replacement of the throttle body and calibration. The vehicle was not diagnosed by the dealer nor repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls relating to the failure. The failure mileage was 144,866.

06/17/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ja1ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving at various speeds, the brake pedal would intermittently depress to the floorboard with the ABS warning light illuminated. The contact had taken the vehicle to a dealer where they were initially unable to diagnose the failure. The failure persisted, and the vehicle was returned to the dealer to diagnosed. The contact was informed that the ABS was defective however, the Vin was not included in the NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown.

06/16/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, he depressed the brake pedal however, the vehicle failed to stop immediately. There were no warning lights illuminated. The contact drove the vehicle to his residence. The contact stated that he contacted the dealer, and was informed that the Vin was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The vehicle was not taken to the dealer nor an independent mechanic to be diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was outside of the manufactured date for the recall. The manufacturer informed the contact to file a complaint with the NHTSA. The approximate failure mileage was 153,000.

06/14/2021
Components: STEERING
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated upon exiting the vehicle, the power steering warning light illuminated. The contact restarted the vehicle however, the vehicle was difficult to steer. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 173,834.

06/11/2021
Components: STEERING
Incident Date: 06/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0jg4ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The vehicle was taken to the dealer and remained at the dealer to be diagnosed and repaired under NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

06/08/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0kcxar******
Summary

My car is showing the same break pedal symptoms as listed on the NHTSA 19V-904 recall but Ford didn't sent me this recall - their recall 19S54. I became aware of the recall because I initially took my car to a mechanic that has a friend who is a mechanic that works at Ford that said that this would likely be the problem. Called Ford manufacturing and they asked to go to a Ford shop to run diagnostics. I went to a Ford dealership, they ran the diagnostics and have no idea what's wrong. They said that there's no error codes being reported and I don't have any lights turned on due to an error. The car has the soft pedal issue and goes all the way down and breaking is impaired. Called Ford again today and the case CAS-32032947 was closed because this recall is not listed for my vehicle. I asked for Ford to via the Ford dealership mechanic to verify whether or not this is the problem because I've checked and there's a ton of cases online where other Ford Fusion owners were switching parts and it didn't fix the problem and therefore, I'm trying to avoid paying expensive repairs that will not address the issue. I'd like my car to be reviewed if it has this problem or not and I already took it to a Ford dealership as mentioned above and they have no idea what's wrong with the breaks. Diagnostics paperwork attached.

06/08/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while reversing out of the driveway, the brakes failed and the ABS was engaged. The contact stated that while the brake pedal was depressed the vehicle was shifted into drive however, the vehicle would not stop instantly and continued to move forward before stopping. The dealer was made aware of the failure and informed the contact to bring in the vehicle in for diagnostic testing. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 142,900.

06/03/2021
Components: STEERING
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ja1ar******
Summary

The rack n pinion motor failed while driving at highway speeds. Complete loss of steering mad it an extreme hazard to safely exit the road. This occurred suddenly without warning.

05/28/2021
Components: AIR BAGS
Incident Date: 05/16/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3fahp0ha7ar******
Summary

I purchased this vehicle March 24th and was not aware of the airbag recall that would be issued the next day. I called the Ford dealer in Bloomington, IL in regards to the recall I was aware of on March 23rd and was told that the recall was on backorder and they had no information about when it would be available. I was not informed of any safety concerns in purchasing or driving the vehicle. On May 16, my daughter was in an accident driving this vehicle. She was hit directly on the driver side. The airbags did not deploy. Her forehead broke the driver side window resulting in cuts to her head, eyelid and concussion. The police officer who responded to the scene said that he was surprised the airbags did not go off in this severe of a crash. My car insurance has determined the vehicle a total loss. Title is being turned over to State Farm.

05/28/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

The contact owns a 2010 Ford fusion. The contact received notification of NHTSA Recall Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the ABS warning light illuminated with the brake pedal depressed. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the remedy was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 210,000. Vin tool confirms parts not available

05/27/2021
Components: AIR BAGS
Incident Date: 05/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I have contacted Woody Anderson Ford Dealership in Huntsville, AL and the dealer is giving me the run around about the recall. I have provided the same information multiple times and the dealership refuses to order parts for my vehicle. The last recall (Passenger Airbags replaced) for the same vehicle was just as bad. It this same dealership 3 years to replace the affected airbags. I can not wait this long again. Ford Motor Company called me last time and told me that the car was not safe to drive. Now, this recall affects the driver side Airbags again for the same reasons. I offered to pay for the Driver's side air bag, but was told there was nothing wrong with the airbags. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX]

05/25/2021
Components: STEERING
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha9ar******
Summary

upon starting my car the electronic assist stopped working and would not come back on. I had to get the whole steering rack replaced at around 110,000 miles because it is highly unsafe. parts and labor was $900.

05/25/2021
Components: POWER TRAIN
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fahp0ha9ar******
Summary

While accelerating in my car, the transmission felt like it was slipping and jerks into gear. it happens anytime I go from a stop in the first few gears. It is very dangerous if I would have to move out of the way of traffic.

05/25/2021
Components: SERVICE BRAKES
Incident Date: 05/24/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

Out of the clear blue the car Failed to Stop unless pump brakes several times , my Daughter was driving and almost wrecked and made it home safely. Upon safety and recall investigation there was a recall 19S54 Brakes Hydraulic failure for 2010 Ford Fusion however Vehicle Vin was not included. i tried to order the part my self but it could not be sold to me. Ford dealership tried to order the part and could not get it. Called Ford relations and they stated the vehicle needed to be taken to Ford Dealership to be diagnosed to see if the HCU is bad and if so the dealership file an internal claim to cover under the recall. Vehicle was taken to Sames Ford Bastrop TX 78602 and diagnosed that the HCU was bad and met the recall requirements. Internal Paperwork was filed. Part was ordered and arrived 2 weeks later. Vehicle was in the Ford Dealership shop and tech was performing the Air Bag recall at the time. I called to check status and service Center said I would get a call from the service director. Service Director called and told me one of the tech wrecked my car because of the brakes issue since the HCU module was not installed yet. Service director told me they would cover the labor but Ford refused to pay for the HCU module. This clearly meets the Safety recall and now the Dealership has to fix the car from the wreck caused by this recall. I called ford relations and they told me there is nothing they can do to add my vehicle to the recall claim. They stated I would need to write a letter to Ford Consumer Affairs about my situation. My stance is Ford should pay 100% , the dealership diagnosed and now wrecked my car because of the HCU failure and have not had my vehicle in 3 weeks!

05/25/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving 30 mph, while depressing the brake pedal to the floor, the vehicle failed to stop. There was no warning light illuminated. The contact stated that she drove into a near parking lot and stop the vehicle using the parking lot cement dividers. The vehicle was not drivable. The contact towed the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS Hydraulic Control Units (HCU) unit needed to be replaced. The vehicle was not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 70,000.

05/24/2021
Components: STEERING
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

The contact owns a 2010 Ford Fusion. The contact stated upon starting the vehicle, the power steering assist warning light was illuminated. The contact stated that after restarting the vehicle several times, the warning light disappeared. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 85,755. The consumer stated the manufacturer is now aware of the problem.

05/21/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, she noticed that the brake pedal needed to be depressed all the way to the floor for the vehicle to stop. The dealer and another dealer, Apple Ford of York (1801 Whiteford Rd, York, PA 17402) were made aware of the recall notice and failure but was informed by both dealers that part was not yet available. The manufacturer was not made aware of the failure. The failure mileage was 110,000. VIN tool confirms parts not available.

05/20/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

The contact owns a 2010 FORD Fusion. The contact stated while depressing the brake pedal, additional travel time was required for the vehicle to come to a stop. The contact stated there was no warning lights illuminated. The vehicle was taken to an unknown dealer to be diagnosed with needing brake pedal to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the vin was not included. The manufacturer was informed of failure and confirmed that the VIN was not included. The failure mileage was approximately 50,000.

05/19/2021
Components: SERVICE BRAKES
Incident Date: 05/17/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3fahp0ja1ar******
Summary

The contact owns a 2010 Ford Fusion. The contact stated while driving at 35 mph and attempting to make a left turn, the contact attempted to depress the brake pedal however, the vehicle failed to respond. The contact stated that the vehicle went over a curb and into a grass field where the vehicle struck a tree which caused damage to the front undercarriage. There was no warning light illuminated. The air bags failed to deploy. There was no medical treatment at the scene however, the contact went to see a doctor the next day for neck and lower back pain. A police report was filed. The vehicle was towed to a tow yard. The vehicle was not diagnosed nor repaired. The contact was concerned that the failure was related to the recent recall repair that was performed on the vehicle under NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC). The manufacturer was not made aware of the failure. The failure mileage was 180,000.

05/18/2021
Components: STEERING
Incident Date: 05/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH AND TURNING ON THE RAMP TO THE HIGHWAY, THE STEERING WHEEL CEASED. THE CONTACT VEERED OVER TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHCILE WAS TAKEN TO A LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS POWER STEERING ASSIST AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

05/18/2021
Components: STEERING
Incident Date: 04/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

The contact owns a 2010 FORD Fusion. The contact stated while driving, the vehicle was difficult to turn. The contact stated that the power steering fault message was displayed on the instrument panel. The vehicle was taken to the local dealer where it was diagnosed with needing the rack and pinion to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist with the repair. The failure mileage was approximately 160,000.

05/17/2021
Components: STEERING
Incident Date: 05/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

The Power Steering Assist Fault light comes on & there is a loss of power steering, the system defaults to manual steering mode making it difficult to steer and increasing the risk of a crash.

05/15/2021
Components: ELECTRICAL SYSTEM,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DRIVER SIDE INTERIOR DOOR HANDLE STOPPED WORKING. UNABLE TO OPEN THE DOOR FROM THE INSIDE. THIS IS VERY DANGEROUS IF THERE WAS AN EMERGENCY NEED TO EXIT THE VEHICLE. THIS HAPPENED WHEN I STOPPED TO BUY GAS AND WAS UNABLE TO GET OUT WHEN I TURNED OFF THE CAR.

05/14/2021
Components: SERVICE BRAKES
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

RECEIVED AN "ADVANCETRAC SYSTEM" FAULT WARNING AND MY BRAKES FAILED. ABS SYSTEM HAS FAULTED, AS WELL AS, ENGAGES DURING STOPS NO MATTER THE SPEED. HAS DIFFICULTY COMING TO A FULL STOP UNLESS THE TRANSMISSION IS DISENGAGED. THERE IS A RECENT RECALL FOR THIS MODEL, BUT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL NOTICE. SAFETY RECALL 19S54 – ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT VALVE FUNCTION – 2006-2010 FORD LINCOLN & MERCURY

05/14/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

I FILLED THE GAS TANK ON THE WAY HOME AND PARKED IN THE GARAGE. NEXT DAY THE GARAGE HAS STRONG SMELL OF GAS AND A TINY PUDDLE ON THE GROUND. GOOGLED AND SAW FORD HAD RECALL IN 2016. BOOK APPOINTMENT WITH FORD AND DROVE CAR IN. THEY SAY CAR WAS INSPECTED IN 2016, CHARGE $135 FOR INSPECTION THEN ASK FOR APPROX $1000 TO REPLACE THE FUEL PUMP. I DECLINE AND SEEK ANOTHER SHOP. DRIVE CAR HOME AND THE WORST IS MUCH WORST. HAVE CAR TOWED TO NEW SHOP. NEW SHOP SAYS FUEL PUMP IS FINE, BUT THE TANK HAS A LEAK ON TOP (WHICH IS WHAT THE 2016 RECALL WAS TO AVOID). NOW I AM LOOKING AT APPROX $900 TO REPLACE THE FUEL TANK. IT WOULD SEEM THAT FORD SHOULD COVER THIS UNDER THE RECALL OR AT LEAST COVER THE $400+ COST OF THE TANK AT A MIN. THIS IS CLEARLY A DANGEROUS CONDITION AND POTENTIAL FIRE THAT COULD HAVE EASILY GONE UNNOTICED IF I HAD NOT PARKED INSIDE THAT NIGHT (CAR USUALLY STAYS OUTSIDE). THE MECHANIC AT THE NEW SHOP WAS NOT SURPRISED AND SAID TANKS ARE NOW OFTEN BEING REPLACE ON THESE CARS. THE CAR HAS NOW BEEN OUT OF SERVICE FOR OVER A WEEK AND WILL BE AT LEAST ANOTHER WEEK FOR THE PART TO ARRIVE AND GET THE REPLACEMENT WORK DONE.

05/11/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THIS IS A FORD FUSION HYBRID 2010 VEHICLE. THE PROBLEM I HAVE IS VEHICLE WON'T STOP AFTER DEPRESSING THE BRAKE PEDAL. THIS PROBLEM HAS OCCURRED FEW TIME BUT NOT ALWAYS. WE CAN'T DRIVE THIS VEHICLE DUE TO THIS SAFETY ISSUE. ALSO WE WENT LANDERS FORD COLLIERVILLE TN. THE REPORT THAT THE BOOSTER AND ABS NEEDS TO BE REPLACED COSTING ABOVE $ 2500. IN ADDED THAT BRAKE DISC NEEDS TO BE TURNED AND PADS REPLACED COSTING EXTRA $1200. LOOKING AT THE PROBLEM AND THE RECALLS. RECALL # 19S54 CLOSELY ASSOCIATED TO OUR ISSUE. PLEASE ADVISE. THANKS[XXX]- MECHANICAL ENGINEER - CHEMOURS TN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/07/2021
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

CAR CONSTANTLY HAVE BRAKES, STEERING, FUEL, AND AIRBAGS PROBLEMS

05/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

PASSENGER SIDE FLOOR GETS WET EVERYTIME RAIN/SNOW. RECALL COVERS OTHER YR FORD'S : 15B21 THIS IS GETTING WORSE OVER TIME AND CAN'T PUT NOTHING ON FLOOR AND WHEN IT'S COLD FEET GET COLD.USING PAPER TOWELS/ TOWELS/ MILDEW SPRAY.PLEASE HELP SO IT CAN BE LOOKED AT.I KNOW I'M NOT THE ONLY ONE WITH THIS ISSUE.

05/05/2021
Components: STEERING
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WHEN I START THE CAR JUST ABOUT EVERY 4-5TH TIME THE POWER STEERING ASSIST FAULT WARNING WILL COME ON AND I HAVE NO POWER STEERING. I HAVE TO TURN THE CAR OFF AND ON TO GET IT TO WORK PROPERLY.

05/04/2021
Components: SERVICE BRAKES
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I HAVE A PROBLEM WITH MY 2010 BRAKE SYSTEM... THE PEDAL GOES DOWN FURTHER THEN IT SHOULD AND ITS SOMEHWAT HARDER TO BRAKE. I CONTACTED FORD AND THEY SAID THEY ARE NOT EXACTLY SURE WHAT IT IS BUT CAN TRY A FEW THINGS FOR $3000 AND IT MAY FIX THE PROBLEM OR IT MAY NOT. I LOOKED IT UP AND IT SEEMS FORD HAVE A VOLUNTARY RECALL BUT I CALLED FORD AND THEY SAID MY VEHICLE IS NOT AFFECTED EVEN THOUGH THE YEAR AND MANUFACTURE DATE IS IDENTICAL TO THOSE CARS HAVING THESES BRAKING ISSUES... IS THERE ANYTHING I CAN DO?

05/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

MY SON WASN'T ABLE TO OPEN THE DRIVER SIDE DOOR FROM THE INSIDE. HE WAS IN OUR DRIVEWAY. I SAW OTHER PEOPLE HAD THIS PROBLEM.

05/01/2021
Components: SERVICE BRAKES
Incident Date: 04/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I HAVE NO BRAKES. AND I HAVE NO BRAKE FLUID GOING TO MY LEFT REAR BRAKE CALIPER. I HAVE CHANGED THE MASTER CYLINDER AND FOLLOWED ALL EVERYTHING IT SAID ON HOW TO CHANGE IT AND TO BLEED IT. I ALSO HAVE CHANGED THE ABS MOTOR AND DID THE SAME THING BLEED IT AND FOLLOWED THE INSTRUCTIONS. I ALSO CHANGED THE LEFT REAR BRAKE CALIPER OUT WITH THE BRAKE HOSE AND STILL NO BRAKES OR PRESSURE. I WAS DRIVING THE CAR GOING HOME FROM WORK WHEN I ALL SUDDEN I HAD NO BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. IT HAPPENED ON A STREET IN ILLINOIS BY MAZON ON GRAND RIDGE BLACKTOP THAT STREET IS CALLED COUNTY ROAD 3000 AND ALSO NORTH 21ST ROAD

04/30/2021
Components: AIR BAGS
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I CURRENTLY GOT A LETTER STATING THAT IF I WERE TO GET INTO AN ACCIDENT AND MY AIRBAGS WERE TO DEPLOY THEY WOULD MOST LIKELY EXPLODE CAUSING SHARP MENTAL FRAGMENTS TI COME OUT WHICH WOULD HIT THE DRIVER AND POSSIBLY OTHER PEOPLE IN THE CAR. I AM CURRENTLY PREGNANT AND HAVE THREE SMALL CHILDREN FORD WON'T DUE ANYTHING TO GET THE PROBLEM FIXED NOR ARE THEY WILLING TO GET ME IN A SAFE CAR THAT DOESN'T RUN THE RISK OF KILLING MY CHILDREN. I WAS ALREADY IN AN ACCIDENT IN THE LAST FEW YEARS THAT CAUSED THE AIRBAGS TO DEPLOY AND IF IT WERE IN THIS CAR IT WOULD MOST LIKELY KILL MY CHILDREN. WHY IS THIS SOMETHING THAT FORD WOULDN'T ALLOW DRIVERS TO GET PARTS FASTER OR PUT OWNERS IN SAFE RENTAL CARS?

04/29/2021
Components: STEERING
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

2010 FORD FUSION POWER STEERING ASSIST FAULT WARNING KEEPS COMING ON AND STEERING WHEEL WILL NOT TURN BECAUSE OF THE LACK OF POWER STEERING. IF YOU RESTART THE CAR SEVERAL TIMES, SOME TIMES THE POWER STEERING STARTS WORKING AGAIN. PROBLEM IS GETTING WORST AND BEEN ON GOING FOR OVER A YEAR NOW.

04/28/2021
Components: AIR BAGS
Incident Date: 04/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V158000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WADE FORD, INC. (3860 S COBB DR SE, SMYRNA, GA 30082, (770) 436-1200) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/27/2021
Components: SERVICE BRAKES
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I WAS DRIVING MY VEHICLE DOWN THE INTERSTATE WHEN ALL OF A SUDDEN THE LIGHTS ON THE DASHBOARD CAME ON. AND THE BRAKES WENT OUT. I ALMOST HAD A CAR ACCIDENT AND NOW THE BRAKES ARE HARD TO PRESS DOWN. THE DASH SAYS ABS AND BRAKE SYSTEM FAILURE.

04/27/2021
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

FROM DAY OF PURCHASE THERE HAS BEEN A FILM ON THE INSIDE OF THE WINDSHIELD THAT MAKES VISIBILITY DIFFICULT. WHEN I CLEAN THE WINDSHIELD IT JUST SMEARS. ALSO THE HEADLIGHTS DO NOT CAST A LIGHT FAR ENOUGH IN FRONT OF THE VEHICLE ON LOW BEAM. EVEN AFTER ADJUSTING MUST HAVE HIGH BEAMS ON AND FOG LIGHTS AT ALL TIMES, PLEASE CHECK THIS

04/27/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE PASSENGER DOOR LATCH BROKE ON THE INSIDE MAKING THE LOCKING MECHANISM NOT WORK OR THE OUTSIDE LATCH . I HAVE SEEN A RECALL ON OTHER MODELS AND MAKES FOR THIS BUT NOT MINE .

04/27/2021
Components: STEERING
Incident Date: 04/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I KEEP HAVING A ERROR CODE COME UP ON MY DASH THAT SAYS ' POWER STEERING ASSIST FAULT !' MY CAR WHEEL WILL LOCK UP RANDOMLY ; RESULTING IN ME NOT BEING ABLE TO TURN THE WHEEL . I HAVE TO PARK, TURN OFF MY CAR AND TURN IT BACK ON . IT'S BEEN DOING THIS RANDOMLY ON AND OFF FOR THE PAST 6 MONTHS AND I AM AFRAID IT IS GOING TO ENDANGER MY LIFE AS WELL AS MY FAMILY'S IF I DO NOT GET TOO THE BOTTOM OF THIS . I'VE SEEN THERE WERE SIMILAR RECALLS WITH THE SAME MAKE MODEL BUT MY CAR YEAR WAS LEFT OUT OF THIS RECALL, NOT SURE WHY! ONLINE QUOTED FOR THIS REPAIR IS OVER $2000 AND IF THIS IS A MANUFACTURING FAULT IT NEEDS TO BE ADDRESSED .*DT

04/26/2021
Components: STEERING
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

HAD NO POWER STEERING. HAD MULTIPLE FAULT LIGHTS ON DASH. THE FAULT LIGHTS WERE "POWER STEERING ASSIST DEFAULT" AND "ADVANCE TRAC." FUSION HAD 97,800 MILES. THE CAR WAS IMPOSSIBLE TO DRIVE. DID NOT DRIVE CAR FOR SEVERAL MONTHS SINCE I COULDN'T. POWER STEERING WENT OUT WHILE SHOPPING. FINALLY HAD A VERY COSTLY REPAIR DONE. THEY REPLACED THE GEAR ASSEMBLY. I UNDERSTAND THAT A RECALL WAS DONE ON OTHER FORD FUSION MODEL YEARS. WHY WAS A RECALL NOT DONE ON THE 2010?

04/26/2021
Components: SERVICE BRAKES
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

OVER A DOZEN TIMES, BEGINNING MARCH 2021, WITH ABOUT 109000 MILES, THE BRAKING SYSTEM FAILS WITH NO WARNING WHILE DRIVING AND AT TIMES AT A STOP LIGHT (THE CHECK BRAKE/ ALL TRAC LIGHT AND CHIME COME ON, BUT IF THE RADIO IS ON, IT IS NOT HEARD). THE BRAKE PEDAL MUST BE PUSHED ALMOST ALL OF THE WAY TO THE FLOOR TO REGAIN BRAKING POWER, BUT IN ALL OF THE INCIDENTS I WAS CAUGHT OFF GUARD, PUTTING MYSELF AND OTHER DRIVERS IN HARM'S WAY. ONCE THE CAR IS TURNED OFF, AND RESTARTED, ON MOST OCCASIONS THE BRAKES RETURN TO NORMAL FOR A WHILE (SOMETIMES, THIS HAS TO BE DONE MULTIPLE TIMES BEFORE THIS "FIX" WORKS). HOW CAN THIS HAZARD NOT BE ADDRESSED WITH ALMOST 200 COMPLAINTS? THANK YOU.

04/26/2021
Components: SERVICE BRAKES
Incident Date: 04/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

AFTER A BRAKING EVENT IN WHICH THE ABS SYSTEM IS ACTIVATED, THE PEDAL BECOMES SOFT/SPONGEY AND SINKS TO THE FLOOR MORE THAN IT USUALLY WOULD. THE CAR CAN STILL STOP, BUT IT REQUIRES A MUCH LARGER APPLICATION OF THE BRAKE PEDAL (75% PUSHED IN VS 30% FOR EXAMPLE). THIS HAS OCCURRED AT LEAST TWO TIMES IN THE PAST 6 MONTHS. ONE EVENT OCCURRED WHEN THE ABS ACTIVATED DUE TO ICE ON THE ROAD, THE SECOND EVENT OCCURRED DUE TO BRAKING WHILE HYDROPLANING (ABS WAS ACTIVATED). AFTER THE MOST RECENT EVENT IN WHICH THE BRAKE PEDAL BECAME SOFT, I WAS ABLE TO GET NORMAL BRAKE FUNCTIONALITY BY REPEATEDLY PRESSING THE PEDAL WHILE STATIONARY. THE PRESSURE DID NOT GRADUALLY BUILD IN THE PEDAL AS WOULD BE EXPECTED IF THERE WAS AIR IN THE LINE, IT WAS LIKE FLIPPING A SWITCH - ONE PRESS WAS SPONGEY AND THEN THE NEXT WAS NORMAL. I ALSO ATTEMPTED TO GET THE PEDAL BACK TO NORMAL BY BRAKING HEAVILY TO CAUSE THE ABS TO REENGAGE BUT THAT DID NOT FIX THE ISSUE. THERE IS CURRENTLY A RECALL FOR THIS EXACT ISSUE ON THIS EXACT CAR FOR THIS EXACT YEAR BUILT IN THE SAME FORD PLANT (MEXICO) BUT THIS SPECIFIC VIN IS NOT INCLUDED AS PART OF THE RECALL. I BELIEVE THAT THIS VEHICLE HAS A FAULTY ABS UNIT IN WHICH THE VALVES GET STUCK OPEN CAUSING THE FLUID TO CIRCLE THROUGH THE UNIT RATHER THAN APPLY THE BRAKES WHEN THEY ARE APPLIED. THIS ALSO EXPLAINS WHY THE PEDAL GOES BACK TO NORMAL - THERE IS NO AIR IN THE SYSTEM OR ANYTHING, THE VALVE IS GETTING STUCK OPEN AND THEN BECOMING UNSTUCK. THE RECALL NUMBER THAT I BELIEVE SHOULD INCLUDE THIS VEHICLE IS 16V250000. THIS VEHICLE IS CLEARLY EXHIBITING THE SAME EXACT SYMPTOMS AS THE VEHICLES IN THE AFOREMENTIONED RECALL AND IS THE SAME MODEL AND MODEL YEAR, AND IS ALSO BUILT IN THE SAME FORD PLANT AS THE AFFECTED VEHICLES.

04/24/2021
Components: STEERING
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING AT ABOUT 45 MILES AN HOUR MY STEERING ASSIST DECIDED TO GO OUT WITHOUT ANY WARNING. AS I WAS DRIVING A MESSAGE STATING POWER STEERING ASSIST FAULT CAME UP ON THE DASH. NOTICED IT BECAME EXTREMELY HARD TO TURN THE VEHICLE. I AM JUST GLAD I WAS THE ONE DRIVING AND NOT MY RECENTLY LICENSED SON. AFTER LOOKING UP THE ISSUE ONLINE I NOTICED IT SEEMS TO BE A REGULAR ISSUE WITH THESE CARS.

04/22/2021
Components: STEERING
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE POWER TRAIN OR ELECTRIC MODULE IS OUT OR GOING OUT. THERE SHOWED TO BE A RECALL FOR THIS.

04/22/2021
Components: SERVICE BRAKES
Incident Date: 04/20/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND RELATED A FAILURE EXPERIENCED TO THE RECALL. THE CONTACT'S SON WAS DRIVING AT 40 MPH, WHEN THERE WAS AN ABRUPT TRAFFIC STOP ON THE ROAD AHEAD AND HE DEPRESSED ON THE BRAKE PEDAL, BUT IT FAILED TO STOP COMPLETELY. THE CONTACT'S SON STEERED TO THE RIGHT TO AVOID HITTING THE VEHICLE IN FRONT BUT IT HIT THE REAR PASSENGER'S SIDE BUMPER. THE VEHICLE THEN SPUN INTO THE OPPOSITE SIDE OF THE TRAFFIC LANE AND HIT A TRAILER, THEN IT COLLIDED INTO THE CEMENT RAILING. THE AIR BAGS DEPLOYED. MEDICAL ATTENTION WAS RECEIVED ON THE SCENE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.*DT

04/20/2021
Components: SERVICE BRAKES
Incident Date: 03/24/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED WHILE HER GRANDDAUGHTER WAS DRIVING 55 MPH, WHEN ATTEMPTING TO DEPRESS THE BRAKE PEDAL IT FAILED TO STOP THE VEHICLE AND REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER SUSTAINED SOME SCRATCHES ON HER FOREHEAD, BACK AND LEFT KNEE WAS INJURED, SHE DID SEEK MEDICAL ATTENTION AT THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED IMPOUND LOT. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED.THE CONTACT STATED AFTER THE ACCIDENT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE.A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*DT

04/19/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO DAVID WILSON'S VILLA FORD (2550 N TUSTIN ST, ORANGE, CA 92865) FOR THE RECALL REPAIR. UPON SERVICING THE RECALL, IT WAS DIAGNOSED WITH THE HECU UNIT NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE ISSUE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

04/16/2021
Components: SERVICE BRAKES
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

BREAKS CONTINUALLY HAVE TO BE PRESSED ALMOST TO THE FLOOR TO STOP, EVEN WITH BRAND NEW BREAKS INSTALLED. PULLED IN TO PARK AND WENT OVER SMALL POTHOLE, TRIED TO BRAKE BUT BREAKS DID NOT ENGAGE FOR A SECOND AND VEHICLE KEPT ROLLING. EVENTUALLY STOPPED BEFORE HITTING CAR IN FRONT OF ME. MECHANIC SAYS THE ABS VALVE IS STUCK OPEN AND IT SHOULD BE RECALLED BY FORD. FOR SOME REASON MY CAR WASN'T PART OF THE 2010 FORD FUSION RECALL FOR ABS BREAKS?

04/13/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 03/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I HAVE A ADVANCE TRAC LIGHT AND POWER STEERING LIGHT I CURRENTLY DON'T HAVE AND POWER STEERING

04/12/2021
Components: STEERING
Incident Date: 04/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

''POWER STEERING ASSIST FAULT'. THE POWER STEERING IN MY VEHICLE WAS RENDERED COMPLETELY USELESS. FORTUNATELY THIS OCCURRED WHEN I STARTED MY CAR IN THE MORNING INSTEAD OF MID-DRIVE WHICH COULD HAVE BEEN CATASTROPHIC AS THE CAR IS ESSENTIALLY IMPOSSIBLE TO STEER EFFECTIVELY WITHOUT POWER STEERING.

04/12/2021
Components: STEERING
Incident Date: 04/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

STEERING QUIT WORKING , ALMOST WRECKING. THIS IS THE SECOND TIME ELECTRIC STEERING HAS FAILED ON THIS CAR. 2007, 08,09, 11, 12 HAVE HAD RECALLS FOR THE SAME ISSUE. THIS CAR WAS BUILT IN 2009 IT'S DEFINITELY A SAFETY ISSUE AND NEEDS TO BE ADDRESSED, OVER 1600.00 REPAIR A COUPLE OF YEARS AGO

04/05/2021
Components: STEERING
Incident Date: 04/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55-60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND REQUIRED EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT YET TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.*DT

04/04/2021
Components: SERVICE BRAKES,ENGINE
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

ON TWO OCCASIONS THE CAR LOSS POWER FROM 60 DOWN TO 30 HAD TO PULL OVER AND SHUT THE CAR DOWN VERY SCARY SITUATION ON THE HIGHWAY . AFTER SRI 15 MINUTES OR SO THE CAR STARTED BACK UP .HAD FORD RUN A DIAGNOSTIC TEST AND SAID COULDN'T FIND ANYTHING WRONG. SECOND TIME DID THE SAME THING ABOUT SIX MONTHS LATER ANOTHER SCARY SITUATION SAFELY PULLED OVER AND WAITED 15 MINUTES AND CAR STARTED, WAS FINE FOR ANOTHER SIX MONTHS . ALSO HAD TWO SITUATIONS WHEN BRAKES DIDN'T WORK ABS LIGHTS CAME ON WITH OTHER LIGHTS PERTAINING TO BRAKES HAD TO PULL OVER AND SHUT CAR DOWN FOR AWHILE . TURN CAR ON AND THEY WERE FINE . AGAIN I WANT TO EMPHASIZE VERY SCARY SITUATION. DATES INCIDENTS OCCURRED 09/10/2019 AND 09/24/2020 ENGINE SHUT DOWN , BRAKES SITUATION 09/15/2020 AND AGAIN ON 04/04/2021.

03/30/2021
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

I WAS DRIVING BACK HOME AND THE 'POWER STEERING ASSIST FAULT' MESSAGE CAME UP ON MY DASH. I DIDN'T KNOW WHAT THAT WAS ABOUT UNTIL AFTER ABOUT 4 MILES WHEN I WAS SUPPOSED TO GET OFF THE HIGHWAY BUT THE STEERING JUST WOULDN'T TURN. I IMMEDIATELY FREAKED OUT. I KEPT GOING STRAIGHT FOR A BIT AND I THEN TRIED TO FORCE IT TOWARDS THE RIGHT SHOULDER (THANKS GOODNESS I WAS ON THE RIGHT LANE ALREADY) BUT AS I STARTED TO SLOW DOWN THE CARS BEHIND ME WOULD HONK AND THE PASSAGENS WOULD STARE AT ME WHILE PASSING LIKE IF I WAS TRYING TO MESS WITH THEM ON PURPOSE. THAT WAS SCARY AND EMBARRASSING. TURNED THE EMERGENCY LIGHTS ON AND PULLED OVER TO CALL A FRIEND WHO KNOWS A BIT ABOUT CARS. I WAS TOLD I WAS OK TO FORCE THE STEERING IN ORDER TO GET HOME, ALTHOUGH I WAS SO SURE IT WAS GOING TO LITERALLY BREAK AND COME OFF IN MY HANDS. AFTER AROUND 13 MILES I GOT HOME AND MY NOW BOTH ARMS ARE TOTALLY SORE AND I'M NOT KIDDING. I WASN'T EVEN ABLE TO MANEUVER THE CAR INTO MY SMALL GARAGE SINCE IT'S IMPOSSIBLE TO TURN THE STEERING WHEEL IF THE CAR IS FULLY STOPPED. THE CAR IS THERE... PARKED AND USELESS. I JUST CALLED FORD AND I WAS TOLD I WILL HAVE TO PAY FOR THE TOW TRUCK TO TAKE THE CAR TO THE DEALERSHIP, FOR THE DIAGNOSTIC AND TO GET THE CAR FIXED. SERIOUSLY? I'M AN COLLEGE STUDENT FULL OF STUFF TO PAY AND ALWAYS LIVING IN A BUDGET. IT SEEMS LIKE THE COST FOR THIS IS OVER $1800 AND THERE'S NO CHANCE I HAVE SUCH ABSURD AMOUNT TO FIX THIS PROBLEM THAT WASN'T EVEN MY FAULT. I NEED THE CAR EVERY SINGLE DAY SINCE IN UTAH THERE'S NO WAY YOU CAN GET ANYWHERE WITHOUT IT. I DON'T CONSIDER DRIVING THE CAR IN THIS SITUATION (IT'S PROBABLY NOT EVEN RECOMMENDED) AND I'VE BEEN BORROWING MY ROOMMATE'S CAR, WHICH I CAN'T DO FOR MUCH LONGER FOR OBVIOUS REASONS. I WONDER WHAT FORD IS GOING TO DO TO HELP NOT ONLY ME BUT ALL THE UNFORTUNATE FORD FUSION'S OWNERS.

03/29/2021
Components: STEERING
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

I HAVE OWNED THIS CAR *2010 FORD FUSION SEL* FOR 4000 MILES AND THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. IT SAYS THIS COULD BE UPWARDS OF 2000 DOLLARS. I JUST PURCHASED THIS VEHICLE. I'M AFRAID I WILL BE MID TURN AND IT WILL GO OUT AGAIN. I SEE THOUSANDS OF COMPLAINTS. WHY IS THIS NOT RECALLED? PEOPLE COULD DIE!!

03/29/2021
Components: SERVICE BRAKES
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DRIVING ON RAINY DAY, ON A BUSY STREET. CARS IN FRONT SLAMMED THEIR BRAKES AND I SLAMMED MINE. MY CAR SLID A LITTLE AND THE ANTI-LOCK BRAKES ENGAGED. AFTER THAT, MY BRAKES DID NOT GO BACK TO NORMAL. I NEEDED TO ADDITIONAL DISTANCE TO BRAKE AND WHEN I WOULD BRAKE, THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR. MY CAR HAS BEEN IN THE SHOP. I AM WAITING TO HEAR FROM MECHANIC TO SEE WHAT THE PROBLEM IS.

03/26/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,STRUCTURE
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

HELLO, MY NAME IS [XXX]. RECENTLY I BOUGHT A FORD FUISION 2010. I AM PRETTY FAMILIAR WITH CARS SO I UNDERSTAND THE COMMONLY ROUTINE OF TAKING CARE OF A CAR. IT'S BEEN ONLY 30 DAYS. THE FIRST FIRST INCIDENT THAT HAPPENED ON THE PARKWAY MY CAR SHUT COMPLETELY DOWN. I GOT IT TO WORK BACK UP BUT THEN I GOT A MECHANIC TO DO A TUNE UP. EVERYTHING WENT SMOOTH UNTIL I DROVE ABOUT 3,000 MILES INTO THE CAR & IT TOLD TO ME CHECK THE ENGINE OIL AND THE BRAKES. BY THE TIME I WENT TO START MY CAR UP THE LIGHTING SLOWLY FADED AWAY. EVENTUALLY THE CAR SHUT OFF COMPLETELY AND ALMOST ROLLED DOWN THE HILL. I IMMEDIATELY PUT THE CAR INTO PARK AND PUT ON THE EMERGENCY BRAKES. NOW THE CAR COMPLETELY SHUT DOWN. I REPLACED THE SPARK PLUGS AND EVERYTHING. I'VE BEEN READING ABOUT RECALLS ON THE MODEL OF THE FORD FUSION 2010. I WOULD LIKE TO SEE IF I COULD EITHER GET IT FIXED OR POSSIBLY A LETTER TO GET A NEW OR SIMILAR VERSION FROM THE CAR MODELS DEALERSHIP. I'VE ALSO INVESTED SO MUCH MONEY INTO FIXING THIS CAR AND IT JUST SEEMS TO BE FALLING APART. THE DAMAGE WAS ALL OF A SUDDEN. THERE WAS ALSO AN OIL LEAK. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/24/2021
Components: SERVICE BRAKES
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

BRAKE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR BEFORE BRAKES BEGIN WORKING. MY MECHANIC BELIEVES IT IS THE "HCU" AND IS SUPRISED IT IS NO RECALLED UNDER 19V904 OR 19S54

03/22/2021
Components: STEERING
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

ELECTRIC POWER STEERING SYSTEM FAILURE WHILE DRIVING AT NORMAL SPEEDS. THIS IS THE EXACT SAME SYSTEM AND FAILURE ADDRESSED IN SAFETY RECALL 15S18 BUT FOR SOME REASON IT DOESN'T INCLUDE 2010 FORD FUSION MODELS BUT INCLUDES ALL OTHER 2011-2012. EVEN WITH THE EXACT POWER STEERING SYSTEM AND FAILURE. RECALL NEEDS TO BE EXPANDED TO INCLUDE 2010 MODELS.

03/22/2021
Components: STEERING
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

ELECTRONIC POWER STEERING FAILED WHILE DRIVING AND WITHOUT WARNING. ALMOST CRASHED, AS THE STEERING FAILED JUST AS I WAS TAKING A TURN. 1800 REPAIR. I HAVE HAD THE CAR FOR A YEAR, IT HAS 86000 MILES ON IT AND IT IS JUNK. I AM MORE CONCERNED WITH THE FACT THAT I NEARLY CRASHED THAN THE MONEY (ALTHOUGH I DON'T HAVE THE MONEY TO REPAIR IT)

03/18/2021
Components: STEERING
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

OFTEN THE "POWER STEERING ASSIST FAULT" WARNING WOULD COME ON WHEN THE VEHICLE WAS FIRST STARTED AND STATIONARY. TURNING THE VEHICLE OFF AND RESTARTING WOULD CLEAR THE ISSUE. HAPPENED AGAIN AND WHEN RESTARTING THE VEHICLE WOULD NOT CLEAR THE ISSUE HAD TO GET THE VEHICLE TOWED. POWER STEERING RACK WAS FOUND TO BE FAULTY AND HAD TO BE REPLACED AT A COST OF $2745.76. CALLED FORD TO CLAIM THAT THIS WAS THE SAME PROBLEM COVERED BY THE 2011-2012 FUSION RECALL AND SHOULD BE COVERED BY FORD WAS TOLD THAT MY VEHICLE WAS "TOO OLD." I AM NOW IN A FIGHT WITH FORD TO CONVINCE THEM TO DO THE RIGHT THING AND FIX THE PROBLEM THAT THEY ARE WELL AWARE OF.

03/17/2021
Components: STEERING
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

A WARNING CAME ON TO "SERVICE POWER STEERING SYSTEM NOW" AS WELL AS "SERVICE ADVANCETRAC SYSTEM". STEERING IS ALMOST IMPOSSIBLE. I USED A PROGRAM I HAVE TO RESET THE POWER STEERING MODULE AND IT WILL START WORKING AGAIN UNTIL I POWER OFF THE CAR. THE PROBLEM STARTS AS SOON AS I TURN ON MY CAR. ONCE IT HAPPENS, AFTER RESETTING THE MODULE, IT DOESN'T SEEM TO HAPPEN AGAIN UNTIL I TURN THE CAR OFF.

03/17/2021
Components: STEERING
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

I STARTED MY CAR TODAY AND WHILE PULLING OUT OF THE GARAGE I ALMOST HIT THE SIDE I HAD NO POWER STEERING AND THE DASH SAID POWER STEERING ASSIST SO I BACKED IN BY MUSCLEING THE WHEEL, NEVER HAPPENED BEFORE BUT IT WAS KIND OF SCARRY,

03/16/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* THE CONTACT OWN A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KIRK AUTO COMPANY (235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901) WAS MADE AWARE OF THE FAILURE HOWEVER, THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT OCCASIONALLY WHILE DRIVING, THE BRAKE PEDAL HAD TO BE PUMPED SEVERAL TIMES OR THE PARKING BRAKE HAD TO BE ACTIVATED TO STOP THE VEHICLE. THE FAILURE MILEAGE WAS 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BREAKS, HYDRAULICS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO WALDORF FORD (2440 CRAIN HIGHWAY WALDORF MD 20601, (301)843- 2400) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/09/2021
Components: SERVICE BRAKES
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TOOK VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO FIX BRAKES AFTER REAR BRAKES WERE COMPLETED AND FORD REPLACED THE BRAKE MASTER CYLINDER IN ATTEMPT TO BLEEDING THE BRAKES FORD CONFIRMED THE BRAKE CONTROL MODULE IS BAD AND NEEDS REPLACED. THERE IS AN OPEN RECALL CURRENTLY FOR THIS PART HOWEVER DO TO NO REMEDY REALESED BY FORD YET THAT CLAIMED IT WOULD BE AVAILABLE 1ST QUARTER OF THE YEAR 2021 ITS STILL NOT AVAILABLE TODAY'S DATE 03/09/21 . FORD REFUSES TO PUT HER IN A VEHICLE TILL PARTS BE COME AVAILABLE AND SAYS SHE CAN BUY THE PART NOW FOR 1700.00 THEN WHEN PARTS BECOME AVAILABLE THEY WILL POSSIBLY REPLACE AGAIN FREE OF CHARGE, NOW I DONT BELIEVE ITS LEGAL FOR HER NOT TO BE TAKEN CARE OFF OVER A SAFETY RECALL AND BE BASICALLY TOLD TO KICK SAND . ANY HELP OR ANSWERS WOULD BE GREATLY APPRECIATED THANK U AND ALSO VEHICLE WAS DETERMINED NOT SAFE TO DRIVE BY FORD.

03/08/2021
Components: STEERING
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

WHILE PULLING OUT OF A PARKING LOT, MY STEERING WHEEL LOCKED UP AND A MESSAGE CAME UP 'SERVICE ADVANCE TRAC - SERVICE POWER STEERING'. IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I TOOK IT TO THE SHOP AND GOT THE COMPUTER RESET. IT WAS FINE FOR A FEW DAYS AND THEN LOCKED UP AGAIN WITH THE SAME MESSAGE. I HAVE A FRIEND WITH THE SAME MAKE MODEL AND YEAR THAT HAD THE EXACT SAME PROBLEM HAPPEN TO HER. BOTH ELECTRIC POWER STEERING AS WELL. I KNOW THAT THERE WAS A RECALL INVESTIGATION ABOUT '10-'12 FORD FUSIONS ELECTRIC POWER STEERING SPECIFICALLY BUT THAT WAS CLOSED. REALLY LOOKING FOR SOME HELP HERE. I DON'T WANT TO PAY A MONTHS WORTH OF MY HARD EARNED MONEY FOR SOMETHING THAT CAN OR WILL BE RECALLED.

03/06/2021
Components: STEERING
Incident Date: 08/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING WENT OUT.CAN NOT AFFORD TO GET IT FIXED!!!

03/05/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CARMAX (LOCATED AT 8800 FREESTATE DR, LAUREL, MD 20723, (301) 604-8560) WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/04/2021
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

ADVANCETRAC CAME ON AND ALSO SERVICE POWER STEERING NOW CAME UP STEERING IS NOW HARD I CHECK THE RECALLS ON THIS SITE YESTERDAY WENT TO A FORD DEALER THE SAID THEIR WHERE NO RECALLS I CAME HOME AND REFRESHED THE PAGE AN NOW IT SAYS THAT THEIRS 0 RECALLS.. I AM UNAWARE OF WHAT'S GOING ON... PLEASE GET BACK TO ME THIS IS MY ONLY VEHICLE I HAVE TO GET TO WORK....STEERING IS HARD N IT'S A HASSLE DRIVE IT

03/04/2021
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DEALER THAT SOLD ME THIS VEHICLE NEVER INFORMED ME ABOUT ANY RECALLS AND THAN ONE DAY MY SON WAS CHECKING THE OIL WHILE STATIONARY AND OFF WE THOUGHT IT WAS WEIRD THAT THERE WAS A LOOSE CABLE, HE CONNECTS IT AND THAN HE PROCEEDED TO TURN ON THE CAR TO OUR ASTONISHMENT THE AIRBAG LIGHT TURN ON, WE TOOK IT TO EMISSIONS AND THAT'S WHEN WE FOUND OUT HOW ENDANGERED OUR LIVES WERE, OF WE WOULD HAVE KNOWN THIS BEFORE, WE WOULDN'T HAVE GOTTEN THE CAR. WE NEARLY GOT WRECKED TODAY ON 03/04/2021, I WAS MORE SCARED OF THE VEHICLE IN WHICH I AM THAN THE CAR THAT NEARLY CRASHED ME... I DON'T WANT TO DIE IN AN INSTANCE OF BEING INVOLVED IN A CAR CRASH AND HAVE NO MONEY TO AFFORD ANOTHER VEHICLE. AND AS WE WERE LEAVING THE HOUSE A FEW DAYS LATER AFTER 02/03/2021, MY DAUGHTER IN THE PASSENGER SEAT TRIED PUTTING ON HER SEATBELT BUT OF NO AVAIL AS THE SEATBELT WOULDN'T CLIP.

03/03/2021
Components: STEERING
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE VEHICLE BECAME DIFFICULT TO STEER. THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS RESTARTED AND THE POWER STEERING FUNCTIONALITY RETURNED. THE VEHICLE WAS TAKEN TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505, (970) 243-0843) WHERE IT WAS DIAGNOSED WITH NEEDING THE ELECTRONIC STEERING GEAR TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

03/02/2021
Components: SERVICE BRAKES
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE BRAKE PEDAL WENT TO THE FLOORBOARD. THE CONTACT ENGAGED THE PARKING BRAKE TO BRING THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THAT PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE CODE WITH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER. ADDITIONALLY, THE ABS WAS LEAKING FLUID. THE CONTACT ALSO TOOK THE VEHICLE TO AN UNKNOW DEALER THAT CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND THAT THE RECALL NEEDED TO BE PERFORMED TO FIX THE FAILURE. THE CONTACT REPLACED THE BRAKE MASTER CYLINDER HIMSELF HOWEVER, THE REPAIR WAS NOT COMPLETED UNTIL THE RECALL PART WAS REPLACED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

02/26/2021
Components: SERVICE BRAKES
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

IT'S GETTING HARDER AND HARDER TO GET MY CAR TO COME TO A COMPLETE STOP

02/26/2021
Components: STEERING
Incident Date: 02/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING AT 10 MPH, WHEN THE STEERING WHEEL MADE GRINDING NOISES AND BECAME HARD TO MANEUVER. THE POWER STEERING SERVICE LIGHT AND TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AND STATED THAT THE POWER STEERING NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED AN UNKNOWN FORD DEALER OF THE FAILURE, AND WAS DIRECTED TO THE MANUFACTURER FOR ASSISTANCE. THE CONTACT WAS INFORMED BY THE MANUFACTURER TO CONTACT NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 189,000.

02/25/2021
Components: STEERING
Incident Date: 02/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

STARTING CAR, POWER STEERING ASSIST FAULT APPEARS ON DASHBOARD AND CAN NOT STEER.

02/24/2021
Components: STEERING
Incident Date: 02/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT LIGHT STARTING SHOWING UP IN MY DASH, ONCE IN A WHILE, OVER THE LAST TWO MONTHS. NORMALLY, I WOULD TURN CAR OFF AND BACK ON AND EVERYTHING WOULD BE FINE. TWO DAYS AGO, AFTER PARKING, I TURNED CAR OFF. WHEN I WENT TO GO TURN CAR BACK ON, THE LIGHT SHOWED UP AND STEERING WHEEL LOCKED. SO I TURNED CAR OFF AND BACK ON BUT THIS TIME, THE STEERING WHEEL STAYED LOCKED AND ERROR MESSAGED REMAINED ON. I TRIED IT TODAY AND IT IS STILL IN THE SAME CONDITION. THE CAR WILL START BUT STEERING WHEEL WON'T MOVE.

02/21/2021
Components: POWER TRAIN
Incident Date: 02/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

PROBLEM WITH TRANSMISSION. CHUGGING AND IRREGULAR SHIFTING

02/19/2021
Components: SERVICE BRAKES,ENGINE
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

02/19/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,WHEELS
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

02/19/2021
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ENGINE LIGHT, ADVANCE TRAC LIGHT, ABS LIGHT, BATTERY LIGHT, TIRE PRESSURE MONITORING SYSTEM LIGHT, ALARM LIGHT SUDDENLY CAME ON. THEN DASH WENT COMPLETELY BLANK. HEADLIGHTS WENT OUT,LOST CONTROL OF VEHICLE AT HIGH SPEED. DASH LIGHTS CAME BACK ON STIRRING CONTROL OF VEHICLE LOST. ALL DASH LIGHTS STARTED FLASHING. BREAKING SYSTEM NOT WORKING.

02/17/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES TRAVELED TO THE FLOORBOARD AND VEHICLE LOSS BRAKING FUNCTIONALITY. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

02/16/2021
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED INTERMITTENTLY TO OPERATE AS DESIGNED, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION FORD JACKSONVILLE (10720 PHILIPS HIGHWAY, JACKSONVILLE, FL 32256, (904) 242-6499) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,737. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/16/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING THE VEHICLE A FUEL ODOR WAS DETECTED IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN OF COLUMBIA (177 GREYSTONE BLVD, COLUMBIA, SC 29210) WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT STATED AFTER HE PICKED UP THE VEHICLE FROM THE DEALER, HE STOPPED AT A GAS STATION AND SAW A FUEL LEAK AND SMELLED A STRONG FUEL ODOR COMING FROM THE REAR SEATS OF THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE BACK TO CLASSIC FORD WHERE HE WAS OFFERED NO ASSISTANCE. THE DEALER STATED THAT THE RECALL WAS COMPLETED. THE CONTACT THEN TOOK THE VEHICLE TO JIM HUDSON FORD (1201 W MAIN ST, LEXINGTON, SC 29072) WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS NOT REPLACED, BUT WAS SEALED WITH JB WELD ADHESIVE. THE VEHICLE WAS NOT REPAIRED. JIM HUDSON FORD INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO CLASSIC FORD FOR ASSISTANCE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 210,000.

02/16/2021
Components: STEERING
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE WITH THE POWER STEERING ASSIST FAILURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO FUTURE FORD OF SACRAMENTO (4625 MADISON AVE, SACRAMENTO, CA 95841, (916) 265-0841) WHERE IT WAS DIAGNOSED WITH NEEDING THE STEERING COLUMN TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE BUT OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

02/15/2021
Components: SERVICE BRAKES
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

FORD HAS SENT "SAFETY RECALL NOTICE 19S54/NHTSA RECALL 19V-904" IN JANUARY 2020 AND AGAIN IN OCTOBER 2020. THEIR JANUARY 2020 NOTICE SAID THAT THEY WOULD HAVE THE PARTS AVAILABLE TO FIX THIS BRAKE PROBLEM BY "LATE FIRST QUARTER 2020". TO DATE, AND AFTER SEVERAL INQUIRIES ABOUT THIS RECALL NOTICE, FORD HAS YET TO REMEDY THE PROBLEM. AFTER TALKING WITH THE SELLING DEALER, I HAVE CALLED FORD'S CUSTOMER SERVICE NUMBER. THEY SAID THEY HAVE NO FURTHER INFORMATION ON THIS NOTICE. PLEASE DO WHAT YOU CAN TO GET FORD TO CORRECT THIS SEEMINGLY DANGEROUS BRAKE PROBLEM.

02/15/2021
Components: SERVICE BRAKES
Incident Date: 02/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

ABS BRAKES VALVE STICKING COMPLAINT CODE 199 S54

02/13/2021
Components: STEERING
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I PUT A NEW BATTERY IN MY CAR AND WHEN I STARTED IT THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I TURNED IT OFF AND DID THIS TWO MORE TIMES AND IT STARTED AND THE POWER STEERING ASSIST FAULT LIGHT WENT OFF. I WENT TO WORK AND IN THE MORNING I STARTED IT AND THE POWER STEERING ASSIST FAULT LIGHT CAME BACK ON. I TURNED IT OFF AND ON A COUPLE MORE TIMES, BUT IT WOULDN'T GO OFF. I GOT IT HOME AND THERE IT SITS.

02/09/2021
Components: STEERING
Incident Date: 01/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I RECEIVED AN ALERT FOR POWER STEERING ASSIST FAULT AND IMMEDIATELY HAD NO POWER STEERING. NOW I HAVE TO PURCHASE A RACK & PINION ASSEMBLY FOR THE CAR BECAUSE NO LONGER SAFE TO DRIVE. I SEE WHERE YOU ALL HAVE ALREADY COMPLETED AN INVESTIGATION BUT FORD STATES THEY HAVE NOT COMPLETED THEIRS. HOW LONG DOES THIS TAKE? THIS PART AND LABOR TO HAVE THIS COMPLETED IS VERY EXPENSIVE!

02/09/2021
Components: SERVICE BRAKES
Incident Date: 12/30/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNED A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN TRAFFIC, THE CONTACT ATTEMPTED TO MERGE INTO A CONTINUING LANE BUT HER BRAKES FAILED TO OPERATE AS NEEDED WITHOUT WARNING. THE CONTACT CRASHED INTO A POLICE OFFICER DUE TO THE BRAKE FAILURE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION. THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC); HOWEVER HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS TOWED FROM THE SCENE AND WAS DEEMED TOTALED. THE MANUFACTURER NOR THE DEALER HAVE BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/07/2021
Components: STEERING,AIR BAGS,LANE DEPARTURE
Incident Date: 02/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

I WAS DRIVING DOWN THE ROAD AND ALL OF THE SUDDEN A WARNING LIGHT ALERTS APPEARED AND SAID POWER STEERING ASSIST FAULT. THEN THE CAR SUDDENLY BECAUSE VERY DIFFICULT TO TURN. FOLLOWED BY TRACTION CONTROL WARNING. I HAVE SERVICE THE VEHICLE AS REQUIRED AND HAVE RECORDS IT HAS BEEN SERVICED IN A TIMELY MANNER FOR ITS LIFE TIME.

02/06/2021
Components: STEERING
Incident Date: 02/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

STARTED CAR IN DRIVEWAY AND HAD NO POWER STEERING. DASH LIGHT DISPLAYED POWER STEERING ASSIST DEFAULT. SHUT OFF CAR TWICE AND GOT IT BACK. I WONDER WHAT WOULD HAPPEN IF IT WENT OUT WHEN I WAS DRIVING. I'M A WOMAN. I WOULD NOT HAVE THE STRENGTH TO CONTROL THE CAR. I WOULD CRASH. FORD DOES NOT HAVE A RECALL FOR THIS YEAR, BUT OTHERS FOR THE SAME ISSUE. DOES IT TAKE DEATH TO HAVE A RECALL?

02/05/2021
Components: SERVICE BRAKES
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

BRAKE PEDAL GOES TO THE FLOOR RANDOMLY WHEN DRIVING OVER ROUGH ROAD OR SLICK ROAD

02/02/2021
Components: SERVICE BRAKES
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

WELL IT ALL BEGAN ONE DAY I WAS SIMPLY DRIVING DOWN THE FREEWAY AND THE BRAKE PEDAL BECAME SOFT AFTER HAVING JUST BEEN WORKING FINE . I THOUGHT IT WAS VERY STRANGE, ALMOST LIKE WHEN THE BRAKES ARE REPLACED BUT NOT BLED AND THERE IS AIR IN THE SYSTEM. SO I TOOK IT DOWN TO MY LOCAL LES SCHWAB AND THEY REPLACED MY MASTER CYLINDER AND FRONT BRAKES , INCLUDING : NEW CALIPERS , NEW PADS , AND RESURFACED ROTORS , WITH NO SUCCESS. NOW THEY LOOKED INTO IT AND THERE IS AN ONGOING RECALL DESCRIBED AS - "ABS VALVE MAY REMAIN OPEN AFTER ABS EVENT " . MY VEHICLE A 2010 FORD FUSION IS LISTED AS BEING AFFECTED BUT MY VIN DOESN'T SHOW A RECALL NEEDED .

02/01/2021
Components: STEERING
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITH THE STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 188,000.

01/29/2021
Components: STEERING
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I SUDDENLY GOT AN ALERT TO SERVICE THE POWER STEERING AND IT IMMEDIATELY BECAME IMPOSSIBLE TO TURN THE WHEEL. THERE WAS NO INDICATION THAT IT WAS GOING OUT. AFTER THE ALERT TURNED ON MY VEH STARTED SHAKING LIKE IT WAS GOING TO FALL APART

01/29/2021
Components: SERVICE BRAKES
Incident Date: 11/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC6AR******
Summary

SOFT BRAKE PEDAL AFTER STOPPING ON SLIPPERY OR BUMPY ROAD. BRAKE PEDAL GOES TO THE FLOOR AND REQUIRES SEVERAL PUMPS TO STOP. THIS IS A KNOWN PROBLEM AND IS COVERED BY EXISTING RECALL, BUT NOT FOR THIS VIN

01/29/2021
Components: STEERING
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

FOR YEARS I HAVE BEEN GETTING AN ERROR MESSAGE THAT SAYS 'POWER STEERING ASSIST FAULT'. I TURN OFF THE ENGINE AND RESTART AND IT'S GONE FOR AWHILE. I TOOK IT IN TO THE DEALERSHIP AND THEY COULD NOT RECREATED THE ERROR SO THEY SENT ME HOME. YESTERDAY I GOT THE SAME ERROR BUT A RESTART WOULD NOT CLEAR THE MESSAGE. I DROVE IT TO MY MECHANIC WITH THIS MESSAGE AND A NEW MESSAGE THAT SAYS 'SERVICE ADVANCETRAC'. THE FIX WILL BE ABOUT $2300. I KNEW THAT 2011 MODELS HAVE A RECALL BECAUSE I HAVE RESEARCHED THIS ERROR ON MULTIPLE OCCASIONS OVER THE YEARS. IT'S UPSETTING TO SEE THAT THIS HAS BEEN HAPPENING TO PEOPLE WHILE IN MOTION AND I DON'T UNDERSTAND WHY FORD WON'T COVER THIS SAFETY HAZARD ON THE 2010 LIKE THEY HAVE THE 2011.

01/26/2021
Components: STEERING
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING THE VEHICLE POWER STEERING WENT OUT COMPLETELY! LUCKILY I WASNT IN AN ACCIDENT.

01/25/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE RACK AND PINION IS STARTING TO GET HARD AND MAKING NOISE. MY STEERING IS NOT FUNCTIONING AS IT SUPPOSE TO BE. ENGINE IS STARTING TO SHAKE WHILE ON RED LIGHT. MY A/C DOESN'T WORK AND LIGHTS DO NOT WORK FROM THE INSIDE.

01/22/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

MY CAR SAYS CHECK CRUISE CONTROL AND HAS ALMOST CAUSED ME TO WRECK WITH MY CHILD IN THE CAR THIS IS A FORD DEFECT AS THE POWER STEERING IS ELECTRICAL.

01/22/2021
Components: STEERING
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE VEHICLE WAS STATIONARY. WHEN THE CAR WAS STARTED, THE ASSIST STEERING FAULT CAME ON. IT MAKES IT VERY DIFFICULT TO STEER AND CONTROL THE VEHICLE.

01/19/2021
Components: SERVICE BRAKES
Incident Date: 01/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

SAFETY RECALL 19S54 IDENTIFIES BRAKE PROBLEMS FOR 06-10 FORD FUSIONS. MY CAR HAS THE EXACT PROBLEM DESCRIBED IN THE RECALL, BUT AFTER TAKING IT TO A DEALER FOR REPAIR, I WAS INFORMED THAT IT IS NOT ELIGIBLE FOR THE REPAIRS. IT ISN'T SAFE TO DRIVE WITHOUT THE REPAIRS. HOW CAN I GET IT INCLUDED IN THE RECALL ELIGIBILITY?

01/14/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY CAR IS LEAKING FUEL. I AM UNABLE TO PASS THE SMOG. I CALLED FORD AND THEY SAID THEY ALREADY 'INSPECTED' MY FUEL TANK IN 2016 AND IT WAS FINE SO THEY DON'T HAVE TO FIX IT NOW. THIS WAS RECALLED. IT IS EFFECTING MY CAR AND THEY NEED TO REPAIR IT. JUST BECAUSE IT WASN'T HAPPENING BEFORE DOESN'T MEAN THEY SHOULD NOT BE RESPONSIBLE FOR THIS PROBLEM NOW THAT IT HAS HAPPENED AND MY CAR IS AFFECTED BY THIS RECALL. THEY ARE REFUSING TO FIX IT.

01/12/2021
Components: STEERING
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

LOST ABILITY TO STEER CAR. ERROR MESSAGE: POWER STEERING ASSIST FAULT FAILURE". UNABLE TO TURN STEERING WHEEL AT ALL AND THEREFORE UNABLE TO DRIVE CAR.

01/12/2021
Components: STEERING
Incident Date: 12/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING AND MAKING A RIGHT HAND TURN, RECEIVED "POWER STEERING ASSIST FAULT" ALARM AND STEERING FAILED TO A "MANUAL" MODE. THE WHEEL WAS VERY DIFFICULT TO TURN. IT IS VERY POSSIBLE THAT AN ACCIDENT WOULD HAVE HAPPENED HAD THIS OCCURRED IN TRAFFIC. RESEARCH HAS IDENTIFIED RECALLS ON THE 2011 AND 2012 EPS(ELECTRIC/ELECTRONIC POWER STEERING), BUT NOT THE 2010 FUSION. MY FUSION ONLY HAS 96,000 MILES ON IT. THIS WILL BE A COSTLY OUT OF POCKET REPAIR FOR A SYSTEM THAT HAS BEEN PROVEN TO BE A SAFETY CONCERN ON OTHER VEHICLES.

01/12/2021
Components: STEERING
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE CONTACT STATED TTAT HE STEERING WHEEL BECAME DIFFICULT TO TURN WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OFF THE ROADWAY AND HAD THE VEHICLE TOWED TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.

01/11/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

ON THE WAY TO WORK, I SUDDENLY GOT 2 ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING". I WAS WORRIED, BUT STEERING FELT OK TO ME AT THE TIME, I DECIDED TO GO BACK HOME... I LEFT CAR IN MIDDLE OF STREET WITH HAZARDS, I TURNED THE CAR OFF, THEN BACK ON TO SEE IF ERRORS WOULD CLEAR. AFTER IT STARTED THIS TIME, THE POWER STEERING WAS COMPLETELY OFF, NEW ALERTS "SERVICE ADVANCETRAC" AND "SERVICE POWERSTEERING NOW". CAR IS NOW STUCK, AND UNABLE TO BE SAFELY DRIVEN. IT TOOK ME 5 MINUTES TO GET THE CAR INTO OUR PARKING SPOT. STEERING WHEEL IS BARELY ABLE TO BE TURNED WITH EXTREME FORCE. I'M DISGUSTED TO SEE THAT MANY, MANY OTHER COMPLAINS HAVE BEEN REPORTED FOR 2010 FORD FUSION WITH THE SAME EXACT ISSUES, SOME RESULTING IN SERIOUS CAR CRASHES AND OTHER INJURIES, AND NO RECALL. IT IS INSANE TO ME THAT THERE IS NO RECALL ON THIS CAR. I HAVE NO CLUE WHAT WOULD HAVE HAPPENED IF I HAD CONTINUED ALONG TO WORK ON THE BELTWAY, AS MY LIFE WOULD HAVE CERTAINLY BEEN IN DANGER IF THIS LOCKED WHILE I WAS DRIVING. I'VE DRIVEN CARS WITH NO POWER STEERING BEFORE, BUT THIS STEERING WHEEL IS COMPLETELY LOCKED, I HAVE NO CLUE HOW I AM GOING TO GET IT TO THE DEALER WITHOUT TOWING COSTS.

01/08/2021
Components: SERVICE BRAKES
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

MY 2010 FORD FUSION SEL TWICE EXPERIENCED LOSS OF BRAKING POWER IN 2019 DURING MOMENTS WITH ABS WOULD HAVE LIKELY BEEN ACTIVATED ONCE WHILE BRAKING IN SNOW, ONCE WHILE HITTING A POTHOLE WHILE BRAKING. WHILE BRAKING HARD, THE BRAKE PEDAL SUDDENLY TRAVELED NEARLY THE ENTIRE WAY TO THE FLOOR AND IT FELT LIKE THE CAR WAS NOT STOPPING AS QUICKLY AS IT SHOULD. AFTER 1 VISIT TO A LOCAL MECHANIC AND 1 VISIT TO A FORD SERVICE CENTER MOST RECENTLY IN DEC. 2019, THE MECHANICS COULD NOT FIND A CAUSE. I'VE SINCE READ ABOUT FORD RECALL 19S54 WHICH DESCRIBES MY SITUATION ALMOST EXACTLY. THIS IS NHTSA CAMPAIGN NUMBER: 19V904000. I CALLED THE FORD DEALER ON 1/8/2021 AND WAS TOLD MY CAR IS NOT AFFECTED BY THE RECALL AND I CAN PAY FOR THE REPAIRS OUT OF POCKET IF I CHOOSE TO DO SO. I BELIEVE MY CAR IS AFFECTED AND DO NOT KNOW HOW TO ESCALATE THIS TO FORD.

01/07/2021
Components: WHEELS
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT NOTICED WHILE WASHING THE VEHICLE THAT THE WHEEL STUDS WAS FRACTURED. THE CONTACT MENTIONED THAT THERE WAS NO VIBRATION WHILE DRIVING THE VEHICLE FROM THE WHEELS. THE VEHICLE WAS TAKEN TO A TIRE MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL STUDS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO EL CAJON FORD (1595 E MAIN ST, EL CAJON, CA 92021) WHERE THEY FAILED TO DO A DIAGNOSIS AND INFORMED THE CONTACT THAT THE RECALL WAS REPAIRED ON THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE RECALL WAS REMEDIED WITH THE ONE-TIME FREE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

01/07/2021
Components: STEERING
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHEN I STARTED CAR THE POWER STEERING ASSIST FAULT LIGHT LIT UP AS WELL AS SERVICE ADVANCE TRAC LIGHT, POWER STEERING DIDN'T WORK, COULD BARELY TURN THE WHEEL. WENT TO WORK AND WHEN I TRIED AGAIN LATER THAT DAY, FAULT LIGHTS DIDN'T LIGHT AND STEERING WAS NORMAL. UNFORTUNATELY THE SAME PROBLEM CAME ON AND AGAIN TRIED LATER IN DAY BUT BOTH FAULT LIGHTS LIT UP, AND STEERING WAS NEXT TO IMPOSSIBLE.GOT AN ESTIMATE FROM MECHANIC FOR A $2000 REPAIR, SAID THE STEERING ASSEMBLY/ELECTRIC MOTOR NEEDS TO BE REPLACED, CAR HAS 106000 MILES.FUSIONS AND MERCURY MKZ'SOF SIMILAR YEARS BUT NOT 2010'S WERE RECALLED, DON'T UNDERSTAND WHY.

01/05/2021
Components: STEERING
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

POWER STEERING ASSIST FAULT WARNING PRESENT ON INSTRUMENT PANEL. I KNOW THERE WERE MULTIPLE RECALLS FOR THIS ISSUE ON NEW VEHICLES. UNABLE TO DRIVE AND UTILIZE POWER STEERING.

01/05/2021
Components: STEERING
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE STEERING ASSIST AND ADVANCE TRACK LIGHT WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO MAGUIRE FORD (504 S MEADOW ST, ITHACA, NY 14850, (607) 272-8000) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE FAILURE MILEAGE WAS 123,000.

01/05/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

WHEEL LOCKED UP WHILE DRIVING DOWN A CITY STREET AND "POWER STEERING ASSIST FAULT" ERROR POPPED UP. I WAS UNABLE TO MOVE THE WHEEL AT ALL. THIS IS VERY DANGEROUS AND MY YEAR (2010) DOES NOT CURRENTLY HAVE A RECALL, BUT THE LATER YEARS DO FOR SOME REASON. THE 2010 SHOULD ALSO HAVE THE RECALL!!

01/04/2021
Components: STEERING
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

RECEIVED A "SERVICE POWER STEERING NOW" ALONG WITH "SERVICE ADVANCETRAC" ERROR DURING THE MIDDLE OF A LONG DRIVE. LUCKILY I HAD ENOUGH STRENGTH TO GET THE VEHICLE BACK HOME, BUT AS I ATTEMPTED TO MOVE THE CAR THE NEXT DAY, THE STEERING COLUMN HAD LOCKED COMPLETELY. I HAVE NO WAY TO TURN THIS CAR. THE SAME ERRORS ARE SHOWING UP, ALONG WITH "TIRE PRESSURE SENSOR FAULT." I WAS LUCKY TO GET THIS THING BACK SEMI-SAFELY. IF THE STEERING HAD LOCKED AT 70 MPH, I WOULD HAVE BEEN SERIOUSLY INJURED.

01/04/2021
Components: SERVICE BRAKES
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

2010 FORD FUSION BUILT AT THE HERMOSILLO PLANT IN AUGUST 2009 IS SUFFERING FROM THE SAME HYDRAULIC CONTROL UNIT ISSUES AS A CURRENT RECALL: 19V904000 THAT COVERS THE SAME VEHICLE AND PARTS FROM THE SAME PLANT BUT FOR A FEB. 22, 2006, TO JULY 15, 2009 TIMEFRAME. MANUFACTURING DEFECT OF THE HYDRAULIC CONTROL UNIT IS CAUSING THE ABS SYSTEM TO FAIL AND NOT ENGAGE RESULTING IN NEEDING ABNORMAL EXTRA FORCE TO STOP VEHICLE IN EMERGENCY BRAKING SITUATIONS. THEREFORE GREATLY INCREASING RISK OF COLLISION AND REDUCING SAFETY.

12/28/2020
Components: SERVICE BRAKES
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE BACKING OUT OF DRIVEWAY, SUDDENLY ALL BRAKE RELATED WARNING LIGHTS CAME ON AND I LOST BRAKE PRESSURE (PEDAL WENT TO THE FLOOR) AND I COASTED ALMOST TO THE OPPOSITE CURB BEFORE PRESSING HARD ENOUGH TO STOP. I TOWED VEHICLE TO THE DEALER AND WAS TOLD THIS WAS AN ABS MODULE FAILURE, AND THAT THERE WAS CURRENTLY NO RECALL FOR THIS VEHICLE.

12/28/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL DUBE FORD (40 DOVER POINT RD, DOVER, NH 03820) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/27/2020
Components: STEERING
Incident Date: 12/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TURNED CAR ON AND "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" APPEARED. TURNED CAR OFF AND BACK ON AND FAULT DISAPPEARED UNTIL DROVE FOR APROX TWO MINS AND THEN POWER STEERING FAILEDMID CORNER AT INTERSECTION. STEERING EXTREMELY UNSAFE AT LOW SPEEDS. ESC LIGHT IS SOLID AND ON SOME IGNITIONS SWITCH ON'S THE "CHECK BRAKE SYSTEM" ALSO APPEARS WITH RED (!) LIGHT ON RIGHT-HAND SIDE AND YELLOW ABS LIGHT SOLID. 82732 MI.

12/23/2020
Components: AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

ON DECEMBER 1ST I WAS DRIVING MY FORD FUSION 2 THE ACTUAL FORD DEALERSHIP TO GET A LOOK AT THEIR FIELD SERVICE ACTION THAT THEY HAD POSTED ON MY FORD APP. WHILE ON MY WAY I WAS STOPPED AT A LIGHT ON COLUMBIA DRIVE IN PORTLAND OREGON AND I HAD THOUGHT MY FOOT SLIPPED OFF THE BRAKE INITIALLY BUT ACTUALLY WOULD HAPPEN IF MY CAR HAD ACCELERATED AND TO THE GENTLEMAN IN FRONT OF ME CAUSING A CAR ACCIDENT. MY INSURANCE COMPANY WOULD HAVE NOTHING TO DO WITH IT I TRIED TO CONTACT FORD THE DEALERSHIP THAT I NORMALLY GO TO TO SEE IF THEY COULD REPAIR THE FRONT-END OF MY FORD FUSION THAT WAS DEMOLISHED AND ALSO NO AIRBAGS WENT OFF AS I HAD JUST GOT MY CAR OUT OF THE SHOP AT FORD FOR A RECALL ON THE AIRBAGS MY FIANCE WAS WITH ME SO THERE WAS DEFINITELY CAUSE FOR CONCERN FORTUNATELY NOBODY WAS HURT BUT LIKE I SAID MY CAR WAS DEMOLISHED ON THE RIGHT PASSENGER SIDE FRONT END I COULDN'T FIGURE OUT WHY MY CAR ACCELERATING ON ITS OWN SO LOOKING INTO IT THE EXPLANATION THAT I CAME UP WITH WAS DEFINITELY THE ELECTRONIC THROTTLE BODY MOTOR AND ALL I WANT IS MY CAR RETURNED BACK TO ITS PRIOR CONDITION I HAVE NO OTHER VEHICLE I DON'T KNOW WHO TO CONTACT I DID CONTACT FORD AND WAS REFERRED TO A BIGGER FORD COMPANY IF SOMEONE COULD HELP THAT WOULD BE AMAZING I'D APPRECIATE IT... ALSO NO WARNINGS OR SENSORS WENT OFF IN MY VEHICLE I DO HAVE THE SEL PACKAGE AND ONCE AGAIN NO AIRBAGS WERE DEPLOYED AND FOR THE AMOUNT OF DAMAGE THAT WAS DONE I WAS VERY SURPRISED

12/21/2020
Components: SERVICE BRAKES
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AFTER THE ABS ACTIVATES (E.G., ON AN ICY ROAD), THE BRAKE PEDAL THEN GOES ALMOST ALL THE WAY TO THE FLOOR ON SUBSEQUENT BRAKE APPLICATIONS. WE HAVE BEEN TOLD BY THE DEALER THAT THERE WAS A RECALL ON THE ABS HYDRAULIC CONTROL UNIT FOR VALVES NOT CLOSING FOR 2010 FUSIONS, BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. HOWEVER, IT SEEMS THAT MY VEHICLE HAS THE SAME PROBLEM. THIS HAS HAPPENED MULTIPLE TIMES.

12/21/2020
Components: SERVICE BRAKES
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

2010 FORD FUSION. NO ISSUE WITH BRAKES UNTIL 12/18/20. PARKING IN SNOW SLUSH ABS SYSTEM BRIEFLY ENGAGED, SINCE EXACTLY THAT EVENT THE BRAKE PEDAL SINKS TO FLOOR UNDER FOOT PRESSURE, REQUIRED PUMPING TO GET FULL STOP. NO ISSUE WITH MASTER CYLINDER, FLUID LEVEL, OR BRAKE CYLINDERS, PEDAL FIRM WITH ENGINE OFF, NO LEAKING IN ANY CONDITION, PEDAL RETURNS TO FULL UP POSITION AFTER RELEASE OF FOOT PRESSURE. SYMPTOMS IDENTICAL TO THOSE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER 19V904000. HAS CAUSED 'HEART ATTACK' BRAKE PUMPING TO STOP WITHOUT HITTING CARS IN LOCAL TRAFFIC. SYMPTOMS PRESENT AT ANY SPEED.

12/19/2020
Components: STEERING
Incident Date: 12/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING WENT OUT A COUPLE OF ODD TIMES THROUGHOUT THE COURSE OF A FEW WEEKS IT ENDED UP COMING BACK ON AND OFF BUT IS NOW COMPLETELY OFF.... FORTUNATELY FOR ME IT WAS WHILE I WAS STATIONARY EACH OCCURENCE..... DISPLAYED ON MY DASH IS (POWER STEERING ASSIST FAULT) ALONG WITH (SERVICE ADVANCETRACK) AS IVE BEEN READING THERE HAS BEEN MANY COMPLAINTS OF THIS ISSUE TO NO RESOLUTION FROM FORD AND NOW IT IS HAPPENING TO ME....

12/18/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH FAILED TO OPEN AND THE INTERIOR DOOR LATCH DETACHED FROM THE DOOR. THE CONTACT CALLED COLONIAL FORD (126 FEDERAL RD #126, DANBURY, CT 06811, (203) 748-3503) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

12/12/2020
Components: STEERING
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING ASSIST FAULT ERROR, WOULD INTERMITTENTLY APPEAR. A RESTART OF MY CAR WOULD CLEAR IT. THE OTHER NIGHT, AFTER STARTING THE CAR WHEN IT WAS PARKED, IT APPEARED AGAIN, BUT THIS TIME IT DIDN'T CLEAR WITH SHUTTING THE CAR OFF, AND RESTARTING IT, THEN ANOTHER MESSAGE APPEARED ABOUT SERVICING THE ADVANCED TRAC APPEARED. I WAS ABLE TO DRIVE IT HOME IN MANUAL MODE, AND THERE IT SITS. AFTER RESEARCHING THIS ERROR, IT SEEMS THAT THERE ARE MANY OTHERS WITH THIS SAME ISSUE.

12/10/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK BRAKE SYSTEM MESSAGE DISPLAYED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL EXTENDED TO THE FLOORBOARD AND THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE BRAKE MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. HALEY FORD RICHMOND LOCATED AT 10724 JEFFERSON DAVIS HWY, RICHMOND VA 23237 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000.

12/10/2020
Components: STEERING
Incident Date: 12/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING LOCKED ON CAR WHILE DRIVING, CAUSING THE CAR THE HIT CURB.

12/09/2020
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY FUSION WAS ON RECALL FOR THE LUG NUTS. I TOOK MY CAR IN FOR THE REPLACEMENT LUG NUTS. THE NEW LUG NUTS ARE NOT THE SAME SIZE. I FOUND THAT OUT BY ROTATING MY TIRES. THE LUG RANCH FROM MY CAR DOES NOT FIT PROPERLY. THE COVERING OVER THE LUG NUTS THAT SUPPORTS THE HUB CAPS STRIPPED WHEN TRYING TO LOOSEN THE BOLTS. A STANDARD FOUR WAY LUG WRENCH WOULD NOT FIT ALSO. I WAS FORTUNATE MY NEIGHBOR WAS HOME WHO HAD A AIR GUN. HE HAD TO USE A DIFFERENT SIZE SOCKET TO EVEN GET THEM LOOSE. THE LUG NUT COVERS ON THE LUG NUTS ARE A DIFFERENT SIZE THEN THE OLD RECALL ONES. I NEVER HAD A PROBLEM BEFORE REMOVING THE OLD ONES WITH THE LUG RANCH THAT WAS PROVIDED WITH MY CAR. IF I HAVE A FLAT WHILE DRIVING THEIRS NO WAY OF CHANGING THE FLAT UNLESS YOU HAVE AN AIR GUN AND A CERTAIN SIZE SOCKET. I HAVE A FRIEND WHO DRIVES A FORD FUSION THAT HAD A TIRE THAT NEEDED TO BE CHANGED. THEY RAN INTO THE SAME PROBLEM WITH THE NEW LUG NUTS. THEY HAD TO CALL A TIRE STORE TO COME OUT TO THEIR HOME WITH AN AIR WRENCH AND A CERTAIN SIZE SOCKET TO REMOVE THE LUG NUTS. FORD MOTOR COMPANY NEEDS TO ADDRESS THIS PROBLEM. WHICH I DOUBT THEY WILL. THEY HAVEN'T REPLACE THE HCU YET ON MY CAR THAT I RECEIVED A RECALL ON A YEAR AGO. WHICH ENDING UP CAUSING ME TO WRECK THE CAR WHEN MY BRAKES FAILED AND CAUSING DAMAGES TO MY CAR.

12/08/2020
Components: SERVICE BRAKES
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

RUNNING MOVING FORWARD BRAKES WENT TO FLOOR. REPLACED ALL BRAKE PADS, BRAKE CALIPERS, FRONT ROTORS AND MASTER CYLINDER. ENGINE OFF IT HAS PERFECT BRAKE PEDAL. RUNNING IT GOES TO FLOOR . IT IS THE HYDRAULIC CONTROL UNIT. THE CAR IS IN EXCELLENT SHAPE AND HAS 78,000 MILES ON IT. IT DOES NOT FALL INTO RECALL MANUFACTURING DATE IT SHOULD.IT STARTED IN MORNING AFTER PULLING OUT ON STREET COMING TO FIRST STOP SIGN.

12/04/2020
Components: STEERING
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING AND AS TURNING THE POWER STEERING WENT OUT.I HAD TAKEN IT TO DEALER MONTHS EARLIER WHEN LIGHT CAME ON BUT THEY COULD NOT DETECT ANYTHING AT THAT TIME.

12/04/2020
Components: SERVICE BRAKES
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

NOVEMBER 2020 STARTED CAR IN PARKING LOT AND DROVE 30 FEET. DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE WHICH DID NOT WORK SINKING ALL THE WAY TO FLOOR AND ROLLED TO STOP AFTER 30 FEET. TURNED ENGINE OFF. RESTARTED AND AGAIN AFTER DRIVING 30 FEET DASHBOARD WARNING LIGHTS CAME ON, HIT BRAKE AND AGAIN DID NOT WORK SINKING TO FLOOR. ROLLED TO STOP AFTER ABOUT 30 FEET. TOWED TO MECHANIC. MECHANIC INVESTIGATED AND NEEDED TO REPLACE ABS CONTROL MODULE. MECHANIC CHECKED FOR ANY OUTSTANDING RECALLS AND NONE NOTED BUT HE FELT THERE SHOULD BE A SAFETY RECALL.

12/03/2020
Components: SERVICE BRAKES
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE BRAKING AT ANY TIME THE BRAKE PEDAL FALLS TO THE FLOOR AND HAS TO BE PUMPED. THIS HAPPENS RANDOMLY WHILE DRIVING AND HAS ALMOST CAUSED MANY ACCIDENTS FOR ME. OTHER 2010 FUSIONS HAVE BEEN RECALLED WHY NOT MINE?

12/02/2020
Components: STEERING
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I WAS ON MY WAY TO WORK AND THE STEERING WHEEL WAS HARD TO TURN. THEN IT LOCKED UP WHILE I WAS DRIVING AND THE LIGHT CAME ON SAYING SERVICE ADVANCETRAC NOW AND I HAD TO PARK THE VEHICLE BEFORE I WRECKED BECAUSE IT TOOK ALL I HAD TO TURN THE WHEEL ALSO WHLE DRIVING STRAIGHT I HAD TO JERK THE WHEEL BACK TO THE LEFT BECAUSE IT STARTED VEERING TO THE RIGHT

11/30/2020
Components: STEERING,ENGINE
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE DRIVING, THE "SERVICE POWER STEERING SOON" NOTICE CAME ON THE DASH. MY HUSBAND PULLED INTO A PARKING LOT AND TURNED THE CAR OFF. WE WAITED ABOUT 5 MINUTES AND TURNED THE CAR BACK ON. THE DASH THEN SAID "SERVICE POWER STEERING NOW" AND THERE WAS NO POWER STEERING. HE WAS ABLE TO GET US HOME BY GOING SLOWLY AND AVOIDING ROADS WITH SHARP TURNS. AT THE SAME TIME THAT THE POWER STEERING WOULD NOT ENGAGE, THE ENGINE BEGAN ACTING STRANGE TOO. IT WOULD REV UP HIGH UNLESS YOUR FOOT WAS ACTIVELY PRESSING ON THE GAS PEDAL OR IF YOU WERE GOING SLOW ENOUGH (20 MPH) FOR THE EV MODE TO OVERRIDE THE GAS ENGINE. IF I WAS ALONE IN THE VEHICLE, I WOULD HAVE GOTTEN IN AN ACCIDENT AS I AM NOT PHYSICALLY STRONG ENOUGH TO TURN THE STEERING WHEEL WITHOUT POWER STEERING. THE CAR IS NOW SITTING OUTSIDE MY HOME, WAITING TO BE TAKEN TO THE SHOP.

11/29/2020
Components: STEERING
Incident Date: 11/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

WHILE DRIVING, THE POWER STEERING QUIT WORKING AS MY WIFE AND I WERE LEAVING THE PARKING LOT OF OUR HOTEL. IT HAS BEEN WORKING FINE FOR 3 HOURS PRIOR TO THAT. LUCKILY SHE WAS DRIVING AT A SLOW SPEED AND IT WAS NOT IN A TURN OR AT HIGH SPEEDS LIKE IT SOUNDS OTHERS HAVE EXPERIENCED. SIMILAR REPORTS SHOW THIS ELECTRONIC POWER STEERING WAS RECALLED IN 2011+ MODELS BUT 2010 WAS EXCLUDED, HOWEVER IT SOUNDS LIKE IT'S THE SAME PROBLEM THAT HAS BEEN REPORTED, CLOSED, THEN RE-OPENED. FUSES ARE ALL GOOD. OTHER SYSTEMS ARE ALL GOOD, JUST RANDOMLY POPS UP WITH "SERVICE POWER STEERING NOW" AND POWER STEERING THEN SHUTS OFF. **VEHICLE CAN STILL BE DRIVEN BUT THERE IS NOT POWER STEERING SO IT'S JUST A LITTLE MORE MUSCLE NEEDED TO CONTROL THE VEHICLE.

11/28/2020
Components: STEERING
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING ASSIST FAULT - VEHICLE STATIONARY.

11/27/2020
Components: SERVICE BRAKES
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING AND APPROACHING A STOP ON A TURN, I HIT A POTHOLE THAT CAUSED MY ABS SYSTEM TO MALFUNCTION WHICH RESULTED IN A GREAT REDUCTION IN BREAK EFFICIENTLY AND/OR LOSS OF BREAKING COMPLETELY. IN RESEARCHING PROBABLE CAUSES AND POSSIBLE SOLUTIONS, THE SITUATION DESCRIBED IS JUST AS DESCRIBED IN FORD RECALL - 19S54. MY CURRENT MODEL FUSION (A 2010 SE) IS NOT INCLUDED IN THE RECALL, HOWEVER, THE SITUATION IS RECURRING AND GETTING WORSE.

11/26/2020
Components: STEERING,SERVICE BRAKES
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE BRAKING SYSTEM NEAR FAILURE THAT PUTS DRIVERS AND THEIR FAMILY AT RISK THAT FORD SEEMS TO THINK IS NO BIG DEAL . THE CAR IS UNSAFE TO DRIVE AND YET THE ADVANCE NOTICE IS ALL THEY HAVE DONE. I WAS TOLD MONTHS BACK THAT THEY WOULD BE RECALLING AT THE END OF THE 3RD QUARTER TO ADDRESS AND FIX ISSUE. WELL HERE WE ARE NEARING THE END OF THE 4TH QUARTER AND THEY NOW SAY IT WILL BE ADDRESSED BY THE END OF 1ST QUARTER OF 2021. I HAVE CONTACTED MY DEALER AND THEY REFERRED ME TO CORPORATE AND THEN THE CORP. REP HAD NO ANSWERS EITHER. I FEEL BRAKE PEDAL TRAVEL AND DECREASED BRAKING PERFORMANCE IS A SERIOUS ENOUGH ISSUE WHERE PUSHING BACK DATE O RECALL SHOULD NOT BE ALLOWED AND FORD NEEDS TO MAKE A GREATER EFFORT TO FIX. AND WHY HAS THIS GOVERNMENT AGENCY PUSHED FOR A MORE COMPREHENSIVE SOLUTION?

11/23/2020
Components: STEERING
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY POWER STEERING ASSIST QUIT WORKING WHILE DRIVING ON A CITY STREET JUST AFTER EXITING THE HIGHWAY. FORTUNATELY I WAS ABLE TO GET THE VEHICLE HOME WITOUT INCIDENT. I'VE READ VARIOUS COMPLAINTS REGARDING THE SAME FROM OTHER 2010 FUSION OWNERS. I TOOK IN FOR REPAIR AND WAS QUOTED $1600.00 TO REPAIR. THE CAR IS MOST LIKELY NOT WORTH THAT MUCH BUT I CAN'T AFFORD A NEW ONE OR FIX THIS ONE. I'VE RELIGIOUSLY MAINTAINED THE VEHICLE BRAKES TIRES TIE RODS ETC. AND NOW I HAVE SCRAP IT BECAUSE IT'S NOT SAFE TO DRIVE. I'M HOPING THAT THIS ISSUE WITH MY FUSION IS SOMETHING THAT WILL BE RECALLED

11/23/2020
Components: SERVICE BRAKES
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

THE BRAKES STOP WORKING, OR AT LEAST THE POWER PART DID. THE ABS AND OTHER BRAKE-SYSTEM WARNING LIGHTS LIT UP ON THE DASHBOARD. I COULD GET THE VEHICLE TO BRAKE ONLY BY PUSHING THE PEDAL AS FAR AS IT WOULD GO. IT WAS SIMILAR IN FEEL TO A CAR WITH NO POWER. I DOUBT THIS THIS WOULD NOT HAVE BEEN ENOUGH TO STOP ME IN TIME HAD I BEEN GOING OVER 30 MPH OR TRYING TO NAVIGATE A CURVE. I HAD TO TURN OFF THE IGNITION AND RESTART IT FOR IT TO CLEAR. SOMETHING SIMILAR WHAT THIS ARTICLE DESCRIBES WHEN IT HAPPENED I HAD JUST BACKED UP AND HAD THEN PULLED FORWARD OUT OF A PARKING LOT ONTO THE STREET WHEN I REALIZED I COULD NOT STOP NORMALLY HTTPS://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/FORD-ISSUES-PROMPT-FIX-FOR-FUSION-HYBRID-BRAKES/INDEX.HTM

11/23/2020
Components: SERVICE BRAKES
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THE BRAKE ARE EXHIBITEING THE SAME ISSUE AS NHTSA CAMPAIGN #19V904000. RARELY, THE BRAKE PEDAL WITHOUT WARNING WILL DROP TWO INCHES TO WITHIN 1/2 INCH FROM THE FLOORBOARD. THIS STARTED AFTER WE HAD THE BRAKES PROFESSIONALLY FLUSHED WITH THE RECOMMENDED AND WHAT THE MASTER CYLINDER CAP INDICATED DOT 3. MY VIN IS NOT ON THE NHTSA LIST, BUT THE PROBLEM IS IDENTICAL. CURRENTLY IN THE SHOP HAVING THE COMPLETELY FLUSHED WITH DOT 4. STARTED ABOUT A YEAR AND A HALF AGO, BUT ONLY BECAME AWARE OF THE FIX YESTERDAY.

11/20/2020
Components: STEERING
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER GRANDSON. THE CONTACT STATED THAT WHILE HER GRANDSON WAS REVERSING OUT THE DRIVEWAY, THE STEERING WHEEL CEASED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT STATED THAT HER NEPHEW A CERTIFIED MECHANIC DIAGNOSED THE FAILURE HOWEVER, SHE WAS UNAWARE OF THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

11/20/2020
Components: STRUCTURE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

DRIVER'S DOOR WILL NOT OPEN FROM INSIDE. THE DOOR CAN ONLY BE OPENED WITH THE OUTSIDE HANDLE. THIS HAPPENED WHILE TRYING TO GET OUT OF THE VEHCILE IN A PARKING LOT.

11/18/2020
Components: STEERING
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

WHILE DRIVING CAR GOT POWER STEERING ASSIST FAIL WARNING AND STEERING BECAME ALMOST IMPOSSIBLE, RESTARTED CAR AND IT CLEARED THE FIRST TIME BUT HAS RETURNED AND WILL NOT CLEAR MAKING IT NEARLY IMPOSSIBLE TO STEER CAR.

11/17/2020
Components: STEERING
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING HOME FROM THE STORE AN ERROR MESSAGE WAS DISPLAYED INDICATING THAT THE POWER STEERING NEEDED TO BE SERVICED "NOW". THIS SAME ISSUE OCCURRED IN MAR OF 2017 WHEN I FILED A COMPLAINT (NHTSA ID NUMBER: 10959746). I HAD THE MATTER REPAIRED AT MY COST AS THIS MODEL YEAR WAS NOT PART OF THE FORD RECALL. (ONLY 2011 AND 2012 MODEL YEARS WERE RECALLED). 3.5 YEARS LATER THE SAME ISSUE HAPPENED AGAIN. THE ISSUE WAS RELATED TO THE EPAS MOTOR MOUNTED. ONCE AGAIN, I WILL HAVE TO PAY OUT $2500 TO REPAIR A PART THAT IS NOT FUNCTIONING AFTER 3.5 YEARS AND 40K MILES OF WEAR. THIS REPRESENTS A SERIOUS FLAW IN THE SAFETY OF THIS VEHICLE. ON THE RACK.

11/15/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

I STARTED MY CAR UP AND THE BRAKE , BRAKE LIGHT,ABS,AND TRACTION CONTROL LIGHT CAME ON AND EV DON'T TURN ON,NO BACK UP CAMERA

11/13/2020
Components: SERVICE BRAKES
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY BREAKS HAVE BECOME SQUISHY. EVERY TIME APPLIED. I WAIT IMPATIENTLY FOR A SWIFT RESOLUTION.

11/12/2020
Components: STEERING
Incident Date: 11/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

POWER STEERING FAILED

11/12/2020
Components: STEERING
Incident Date: 10/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADH0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE VISITING OUT-OF-STATE IN PA, DRIVING AT 35-45MPH, THE 'SERVICE POWER STEERING' WARNING LIGHT CAME ON, BUT STEERING STILL WORKED. BUT WHEN THE KEY WAS TURNED OFF & BACK ON, THE POWER STEERING WAS TOTALLY GONE'NO POWER STEERING ASSIST AT ALL! THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING ANGLE SENSOR (BUILT INTO THE AIRBAG CLOCKSPRING, UNDER STEERING WHEEL) WAS REPLACED. POWER STEERING WAS RESTORED'. ONLY FOR ABOUT 6 OR 7 MILES OF MECHANIC TEST DRIVE & CONTACT'S PICKING UP REPAIRED VEHICLE. HOWEVER, NEXT DAY AS CONTACT WAS JUST STARTING OUT ON THE 1300 MILE TRIP BACK HOME TO KS, THE 'SERVICE POWER STEERING' WARNING LIGHT AGAIN CAME ON. BASED ON EARLIER EXPERIENCE, THE CONTACT ASSUMED THE POWER STEERING WOULD REMAIN OPERABLE (EVEN WITH THE SERVICE LIGHT ON) UNTIL THE KEY IS TURNED OFF. SO, HE CONTINUED TO DRIVE TOWARD HOME WITHOUT TURNING OF THE IGNITION'AND THE POWER STEERING CONTINUED TO WORK. WHEN, AFTER 675 MILES OF TRAVEL, CONTACT STOPPED AT MOTEL FOR THE NIGHT & TURNED OFF THE KEY, THE POWER STEERING WAS TOTALLY GONE AGAIN (NO POWER ASSIST!). CONTACT COMPLETED THE REMAINING 625 MILES THE FOLLOWING DAY'.BUT WITHOUT POWER STEERING! UPON ARRIVAL AT HOME, VEHICLE WAS TAKEN TO MIDWEST FORD (1100 E 30TH AVE, HUTCHINSON, KS 67502, (800) 530-5789) FOR FAILED POWER STEERING TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK AND BALL JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BY DEALER. THE MANUFACTURER WAS CONTACTED, AND CONTACT POINTED OUT MFG. RECALL FOR THE 2011-2013 FUSIONS THAT MISSED THE 2010'S WITH SAME STEERING ISSUES (NHTSA INVESTIGATION FOR 2010'S WAS RE-OPENED IN FALL OF 2017'STILL OPEN). HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED BY MFG.. THE INITIAL FAILURE MILEAGE WAS 90,174. INVALID VIN*DT*JB

11/09/2020
Components: STEERING
Incident Date: 11/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL CEASED IN THE LOCKED POSITION WHILE ATTEMPTING TO DRIVE. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THERE WAS A RECALL ON THE STEERING FOR THE PREVIOUS YEAR VEHICLE HOWEVER, HER VEHICLE YEAR WAS NOT INCLUDED. THE CONTACT CALLED BALISE FORD OF CAPE COD (90 HIGH SCHOOL RD EXT, HYANNIS, MA 02601) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT SHE WOULD RECEIVE A CALLBACK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,678.

11/09/2020
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

FUSION BRAKES BECAME VERY SPONGY LAST YEAR CALLED THE DEALER, TOOK CAR IN THEY REPORTED "RESETTING THE BRAKE SENSOR", AND BRAKES WERE FUNCTIONING SATISFACTORY. 2 WEEKS AGO, PROBLEM RETURNED ON A TRIP OF 500 MILES, THOUGHT BRAKES WERE LOOSING FLUID, CHECKED FLUID WAS FINE. PUMPED BRAKES IN PARK VERY HARD X 5-10 REPS X 3 SETS , BRAKE PARTIALLY RETURNED. ARRIVING HOME BRAKES FUNCTIONED FAIR. NOW PAST 2 DAYS UNABLE TO RESET BRAKES AND THEY ARE VERY SPONGY, VERY RISKY FOR TRAVEL AND PERFORMING UNEXPECTED STOPPING. FORD SERVICE REPORTS SOME OF THESE VEHICLES ARE UNDER RECALL SOME ARE NOT?? I WILL REDRESS THIS WITH DEALER THIS WEEK. NOW STEERING FAULT IS SHOWING UP, LOOSES ASSIST WHILE DRIVING , MAKES PARKING AND AVOIDANCE MANEUVERING DIFFICULT AND DANGEROUS. AGAIN SOME VEHICLES UNDER RECALL NOT MINE ??

11/08/2020
Components: POWER TRAIN
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I WAS DRIVING MY VEHICLE ONE SATURDAY MORNING AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND AFTER I PUMPED THE BRAKES A FEW TIMES THE BRAKES STARTED TO WORK AGAIN SO I IMMEDIATELY CALLED A MECHANIC TO TAKE A LOOK AT IT

11/03/2020
Components: SERVICE BRAKES
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS AT A PARKING LOT AND WAS PULLING OUT IN REVERSE WHEN MY CAR WAS STILL MOVING BACKWARDS WITHOUT STOPPING BECAUSE THE BRAKE PEDAL WENT TO THE FLOOR AND I PULLED THE E-BRAKE. I TURNED OFF THE ENGINE AND TURNED IT BACK ON AND THE BRAKES WERE WORKING AGAIN AND I WENT TO AN EMPTY ROAD AND TESTED MY BRAKES AND REALIZED THAT WHEN I WENT REVERSE MY BRAKES WEREN'T WORKING. I TESTED IT AGAIN AFTER A COUPLE HOURS AND IT WORKED FINE BUT SOON AFTER THAT IT STOPPED WORKING AGAIN. I HAVE BEEN TOLD THAT IT IS THE HYDRAULIC CONTROL UNIT (HCU).

11/01/2020
Components: SERVICE BRAKES
Incident Date: 10/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

PRESSED ON BRAKE PEDAL TO STOP FOR TRAFFIC LIGHT AND ALARM CHIME SOUNDED. THE DASHLIGHTS FOR ABS SYSTEM AND SKID CONTROL LIT UP ALONG WITH WARNING TO HAVE ADVANCE BRAKING SYSTEM SERVICE. BRAKE PEDAL WENT TO FLOOR BUT I WAS ABLE TO STOP VEHICLE IN NON EMERGENCY SITUATION BUT JUST BARELY AVOIDED REAR END CAR IN FRONT OF ME. I WAS TRAVELING ABOUT 20-25MPH. PULLED CAR TO SIDE OF ROAD AND TURNED OFF KEY AND THEN RESTARTED. DASH CODES CLEARED AND CAR OPERATED NORMALLY SINCE. I WOULD NOT HAVE BEEN ABLE TO STOP VEHICLE IN AN EMERGENCY SITUATION. NHTSA RECALL COVERS THIS PROBLEM FOR THE SAME FORD MODEL VEHICLES AS MINE BUT MY VIN IS EXCLUDED. PLEASE EXTEND THE COVERAGE TO MY VIN

10/31/2020
Components: SERVICE BRAKES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

PROBLEM STARTED ABOUT JUNE 2020. ABS & TRACTION SYSTEM WARNING LIGHTS COME ON AT ENGINE START. BRAKE PEDAL TRAVEL IS LONGER THAN NORMAL IN ON ROAD USE. APPEARS TO BE THE SAME AS FORD RECALL NO.19S54 BUT THIS (FUSION HYBRID) CAR ISN'T COVERED.

10/24/2020
Components: STEERING
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING QUIT WORKING. DROVE 1/2 A MILE ON CITY STREETS AND PARKED IN A PARKING LOT. RETURNED 20 MIN. LATER AND AS I WAS STARTING THE CAR THE MESSAGE 'POWER STEERING ASSIST FAULT' WARNING CAME ON. NO POWER STEERING AT ALL. TRIED RESTARTING SEVERAL TIMES WITH NO CHANGE. DROVE HOME WITH NO POWER STEERING. HAVE TRIED SEVERAL DAYS WITH THE SAME WARNING GIVEN AND STILL NO POWER STEERING WORKING.

10/22/2020
Components: STEERING
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING HAS BEEN GOING IN AND OUT FOR WEEKS. IN THE PAST TWO WEEKS, EVERY TIME I START THE CAR, THE POWER STEERING FAULT ERROR LIGHTS UP ON MY DASHBOARD AND I CANNOT MOVE MY STEERING WHEEL UNTIL I TURN OFF MY VEHICLE AND START THE CAR AGAIN. TODAY, I ATTEMPTED TO START MY CAR 5 TIMES, THE POWER STEERING ERROR MESSAGE SHOWED EACH TIME, AND I WAS NEVER ABLE TO MOVE MY STEERING WHEEL. AFTER WAITING SEVERAL HOURS, I WAS ABLE TO MOVE MY CAR. SINCE THE ISSUE HAS NOW GROWN TO BE THIS SEVERE, I'M FEARFUL THAT THE POWER STEERING IS NOW GOING TO GO OUT WHILE I'M DRIVING.

10/22/2020
Components: STEERING
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I WAS DRIVING THE CAR HOME FROM WORK AND ALL OF A SUDDEN THE DASH BOARD CHIMES ABOUT AN ERROR CODE INVOLVING THE POWER STEERING ASSIST. SHORTLY AFTER, IT JUST QUITS WORKING. IT WAS ONE OF THE MOST TERRIFYING EXPERIENCES I HAVE EVER HAD. IT HAPPENED SO FAST I THOUGHT I WAS GOING TO CRASH. I THANK GOD I WAS ONLY A COUPLE OF BLOCKS FROM HOME. IT WAS SO INCREDIBLY HARD TO TURN ON THE ROAD THAT I LIVED ON, I USED EVERY OUNCE OF STRENGTH THAT I HAD. I HAVE NO IDEA HOW I WAS ABLE TO DO IT. I AM SO INCREDIBLY THANKFUL THAT I WASN'T ON THE INTERSTATE GOING A NORMAL SPEED, OR WORSE, HAVING MY LOVED ONES WITH ME WHEN IT HAPPENED. I WAS SO SCARED, I DIDN'T KNOW WHAT WAS GOING TO HAPPEN. AFTERWARDS, I STARTED GOOGLING AND I STUMBLED UPON RECALLS FOR THIS PARTICULAR ISSUE. I CALLED THE DEALERSHIP THE NEXT DAY AND THEY TOLD ME THAT MY MODEL YEAR DOES NOT QUALIFY BASED ON THE VIN NUMBER. I DO NOT UNDERSTAND HOW IT DOESN'T QUALIFY SINCE, IT IS THE EXACT SAME PROBLEM THAT WAS DOCUMENTED IN THOUSANDS OF IDENTICAL MODELS. I AM AT A COMPLETE LOSS AS TO WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE ELSES BASED ON A VIN NUMBER OR MODEL YEAR. THIS CAR IS NOT SAFE! IT IS NOT EVEN DRIVEABLE AND I DO NOT HAVE THE FUNDS TO HAVE IT FIXED. EVEN IF I DID, I DO NOT TRUST THIS CAR WHAT SO EVER. I FEEL THAT IT SHOULD BE COVERED REGARDLESS, CONSIDERING THAT MY SAFETY WAS COMPRIMISED DUE TO A FAULTY PRODUCTION. HOW ARE THEY NOT RESPONSIBLE? ***FORD NEEDS TO BE HELD ACCOUNTABLE***

10/22/2020
Components: STEERING
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

I WAS DRIVING TO CLASS WHEN I GOT A 'LOW TIRE PRESSURE' LIGHT ON MY DASH. AS I WAS LATE FOR CLASS, I DID NOT ADDRESS IT. AFTER CLASS, I WAS ON MY WAY HOME TO PUT AIR IN THE TIRE WHEN MY POWER STREERING WENT OUT. LUCKILY, I WAS NOT ON A BUSY STREET AND WAS DRIVING SLOW OR ELSE I PROBABLY WOULD HAVE CAUSED AN ACCIDENT. I MANAGED TO DRIVE THE CAR HOME AND PUT AIR IN THE TIRE, AS I HAVE READ THAT LOW TIRE PRESSURE WILL SOMETIMES SET OFF THE POWER STREERING. THE LOW TIRE PRESSURE SENSOR WENT OFF BUT I STILL DO NOT HAVE POWER STEERING. I HAVE TRIED TO RESET MY CAR BY DISCONNECTING THE BATTERY FOR OVER AN HOUR AND NOTHING HAPPENS. I FIND IT EXTREMELY DANGEROUS THAT THE POWER STREERING WILL TURN OFF WITH NO PRIOR WARNING. IF I WAS ON AN HIGHWAY OR BUSY STREET, I SURELY WOULD HAVE CAUSED AN ACCIDENT. WHEN THE POWER STREERING WENT OUT, I WAS DRIVING ABOUT 25 MPH ON A CITY STREET IN A RESIDENTIAL AREA. I AM JUST LUCKY TO HAVE BEEN DRIVING IN SUCH CONDITIONS AND NOT ON A HIGHWAY OR INTERSTATE.

10/21/2020
Components: SERVICE BRAKES
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

THE VEHICLE ABS MODULE FAILED AT ABOUT 80,000 MILES, RESULTING IN DELAYED AND MORE DIFFICULT BRAKING. THIS COULD CAUSE THE VEHICLE TO NOT BRAKE PROPERLY AND HAS RESULTED IN DOCUMENTED ACCIDENTS. THIS PROBLEM IS RELATED TO FORD RECALL #19S54 AND NHTSA CAMPAIGN ID 19V904000. THE FORD DEALERSHIP MECHANIC SAID THAT THE PROBLEM WITH THE BRAKES EXHIBITED THE SAME MANUFACTURING DEFECT AS THE RECALL, BUT SINCE THE VEHICLE WAS MANUFACTURED AT A SLIGHTLY LATER DATE (< 2 MONTHS AFTER THE AFFECTED-PARTS END DATE). UPON CONTACTING FORD, THEY REFUSED TO INCLUDE THE VEHICLE IN THE RECALL BECAUSE OF THIS. WE ARE ALERTING NHTSA THAT MORE 2010 FORD FUSION HYBRID VEHICLES MAY BE IMPACTED OTHER THAN THE ONES CAPTURED IN THE INITIAL RECALL.

10/20/2020
Components: STEERING
Incident Date: 10/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 195,000.

10/19/2020
Components: STEERING
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MARCH OF 2018 MY VEHICLES POWER STEERING ASSIST FAULT CAME ON WHEN I CRANKED THE VEHICLE. SHUT CAR OFF AND RECRANKED AND FAULT HAD RESET. MY SON WAS DRIVING IT ABOUT A WEEK LATER WHEN IT FAULTED AGAIN ON A COUNTRY BACK ROAD. HE WAS ABLE TO GET THE VEHICLE OFF THE ROAD, RESTARTED AND FAULT RESET. VEHICLE WAS UNDER EXTENDED WARRANTY AND ON 4/17/18 WAS SENT TO REPAIR SHOP. SHOP REPLACED THE POWER STEERING RACK WITH 79500 MILES (HAVE COPY OF BILL, UNABLE TO UPLOAD).ON 10/17/20 POWER STEERING ASSIST FAULTED AGAIN WHEN CRANKED WITH 98228 MILES. RESTARTED AND FAULT RESET. WITHIN TWO YEARS AND LESS THAN 19000 MILES POWER STEERING ASSIST FAULTED. LUCKILY BOTH TIMES IT FAULTED FOR ME WAS WHEN STARTING. I LIVE IN A VERY RURAL AREA WITH BACK ROADS AND IT'S MY PRIMARY VEHICLE AND VERY AFRAID WHEN I NEED TO DRIVE IT. MILEAGE AND DATE ARE BASED ON AFTER THE REPAIR WAS DONE.

10/17/2020
Components: STRUCTURE,WHEELS,ENGINE
Incident Date: 10/16/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

WHILE DRIVING ON THE HIGHWAY THE LEFT DRIVER SIDE FRONT END OF THE FORD FUSION HIT THE RIGHT REAR/SIDE OF ANOTHER CAR ON THE HIGHWAY AFTER BEING CUT OFF BY ANOTHER CAR WEAVING IN & OUT OF TRAFFIC AT A HIGH SPEED. THE FORD FUSION WAS DESIGNATED "TOTALED" BY THE BODY SHOP AND INSURANCE ADJUSTER DUE TO THE EXTENSIVE DAMAGE. THE AIRBAGS NEVER DEPLOYED. THE AIRBAGS ON THIS FORD FUSION WERE PART OF THE AIRBAG RECALL AND WERE REPLACED BY THE FORD DEALERSHIP WITHIN THE LAST 2 YEARS SO THEY SHOULD HAVE BEEN IN GOOD WORKING ORDER BUT THEY NEVER DEPLOYED. VERY CONCERNING.

10/16/2020
Components: WHEELS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER SHE PARKED THE VEHICLE, SHE BECAME AWARE THAT THE FRONT DRIVER'S SIDE WHEEL WAS MISSING A WHEEL STUD AND LUG NUT. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ON THE DRIVER'S AND PASSENGER'S SIDE FRONT WHEELS A TOTAL OF 8 TIMES. THE VEHICLE WAS TAKEN 8 TIMES TO LAIRD NOLLER FORD TOPEKA LOCATED AT 2245 SW TOPEKA BLVD, TOPEKA, KS 66611, (785) 235-9211 AND THE WHEEL STUD AND A LUG NUT WERE REPLACED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,998.

10/16/2020
Components: AIR BAGS
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I DO NOT OWN THIS CAR ANYMORE. IT WAS TAKEN TO A JUNK YARD.

10/13/2020
Components: STEERING
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INSTRUMENT PANEL AND SIMULTANEOUSLY THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT INITIALLY HE WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION HOWEVER, RECENTLY THE WARNING MESSAGE CONSTANTLY REMAINED ILLUMINATED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT HAD YET TO TAKE THE VEHICLE TO BE INSPECTED OR DIAGNOSED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

10/12/2020
Components: ENGINE
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WAS DRIVING ON THE INTERSTATE IN A CONSTRUCTION ZONE, WHEN THE ORANGE "WRENCH" LIGHT CAME ON THE DASHBOARD AND THE CAR ENGINE LOST POWER. I WAS BARELY ABLE TO PULL INTO THE RIGHT LANE AND THEN OFF THE ROAD SINCE IT WAS A CONSTRUCTION ZONE. THE CAR HAS A CODE OF P2111 POSTED, AND I THOUGHT MY 2010 FORD FUSION WAS COVERED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THEY DO NOT SHOW THAT MY CAR IS COVERED UNDER 13N03, AND CAN'T EXPLAIN WHY IT IS NOT. THE SYMPTOMS OF THE PROBLEM EXACTLY MATCH THAT CUSTOMER SATISFACTION PROGRAM. IT WAS QUITE A DANGEROUS SITUATION, HAVING THE ENGINE LOSE POWER LIKE THAT WHILE DRIVING ON A CROWDED INTERSTATE, AND I FEEL THAT EVEN THOUGH THIS IS AN OLDER VEHICLE, IT SHOULD BE LLOOKED INTO FURTHER.

10/06/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

ON10/4/2020, TRAVELING FORWARD ON A NEARBY COUNTY ROAD AT APPROX 40 MPH, THE ABS WARNING AND ADVANCETRAC SYSTEM FAILURE WARNING LIGHTS CAME ON. I APPLIED PRESSURE TO THE BRAKES AND THERE WAS NO POWER BRAKES. AFTER BECOMING VERY EXCITED AND BELIEVING THE VEHICLE WOULD NOT STOP, DEPRESSED THE BRAKE PEDAL SEVERAL INCHES FURTHER THAN NORMAL AND FELT RESISTANCE. WITH ENOUGH PRESSURE I WAS ABLE TO BRING THE VEHICLE TO A STOP BUT NOT AN EASY TASK. IF THIS HAD BEEN A SITUATION IN WHICH I NEEDED TO STOP QUICKLY, I DO NOT BELIEVE THIS COULD HAVE BEEN MANAGED. CONTACTED A FAMILY MEMBER AND I FOLLOWED THEM SLOWLY TO THE LOCAL FORD DEALER. THE FORD DEALER CALLED THE NEXT DAY AND STATED THAT IT WAS AN ABS MODULE FAILURE AND THAT THIS PART WOULD NOT BE AVAILABLE UNTIL NOVEMBER 2020. IN DOING RESEARCH, I FOUND THAT RECALL # 19S54 HAD BEEN ISSUED. AND ASK THE DEALER ABOUT IT. THEY STATED THAT MY CAR WAS NOT PART OF THE RECALL AS THE TIME RANGE IS FROM FEB 22, 2006 UNTIL JULY 15TH, 2009 FOR FUSIONS BUILT AT THE HERMOSILLO MEXICO PLANT. MY FUSION WAS BUILT ON AUGUST 1ST, 2009 OR 2 WEEKS LATER AT THE SAME PLANT. THE DEALER ALSO STATED THAT MY PART # DID NOT MATCH EXACTLY TO THE FORD RECALL PART # LISTED BUT IS STILL PART OF THE ABS MODULE. (A FEW #S OFF - I.E. 2C215 VS. 2C219) THIS ALL SEEMS ODD THAT IN READING THE OTHER INCIDENTS, MY FUSION HAD IDENTICAL ISSUES BUT BECAUSE IT WAS BUILT 2 WEEKS LATER AT THE SAME PLANT IN MEXICO AND THE PART # IS A FEW DIGITS OFF BUT PART OF THE SAME MODULE, MY FUSION'S INCIDENT IS SOMEHOW DIFFERENT. I QUESTION THE VALIDITY OF THE TEST AND CODES. ALSO WHAT IS A PERSON SUPPOSE TO DO WHEN NO PARTS ARE AVAILABLE FOR AT BEST, 30 DAYS. I GUESS I'LL SEE IN 30 DAYS.

10/05/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.*DT*JB CONSUMER STATED DEALER IS CURRENTLY WAITING TO RECEIVE PART FOR REPAIR.*JB

10/05/2020
Components: SERVICE BRAKES
Incident Date: 04/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WE WERE DRIVING AND THE LIGHTS ON THE DASH WAS FLASHING AND I COULD NOT STOP THE CAR. THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR. I HAD TO SHUT THE VEHICLE OFF AND BACK ON. DROVE IT HOME AND PARKED IT. MY WIFE DROVE IT A FEW MONTHS LATER AND HAD THE SAME EXPERIENCE.

10/05/2020
Components: STEERING
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

DIFFICULT TO TURN STEERING WHEEL. IS STILL POSSIBLE TO DRIVE, ALBEIT MORE DIFFICULT THAN NEEDED, NO WARNING LIGHTS ILLUMINATING FROM THE ISSUE, YET.

10/04/2020
Components: STEERING
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I STARTED MY CAR UP AND SHIFTED INTO DRIVE. ONCE I STARTED DRIVING. I GOT A MESSAGE SAYING POWER STEARING FAULT. I WAS NOT ABLE TO TURN THE WHEEL AND STEER THE CARD. I HAD TO PUT MY CAR INTO PARK AND TURN OFF THE ENGINE OFF. I THEN RESTARTED THE ENGINE AND THE ISSUE WAS GONE. THIS HAS HAPPENED 3 TIME NOW JUST AFTER STARTING MY CAR. AFTER HAVING MY CAR CHECKED OVER THE DEALER FINDS NOTHING WRONG ON A TEST DRIVE. CAN YOU PLEASE LOOK INTO THIS.

09/30/2020
Components: SERVICE BRAKES
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD, WITHOUT WARNING. THE CONTACT CALLED THE FORD STORE SAN LEANDRO DEALER LOCATED AT 1111 MARINA BLVD, SAN LEANDRO, CA 94577, AND WAS INFORMED THAT THE VEHICLE WAS NOT UNDER RECALL. THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST HOWEVER, THE CONTACT DECLINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

09/30/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SERRAMONTE FORD LOCATED AT 999 SERRAMONTE BLVD, COLMA, CA 94014, AND THE MANUFACTURER WERE NOTIFIED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. NO SERVICE WAS PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.

09/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY LOCAL DEALERSHIP WON'T DO THE OPEN RECALLED FOE MY CAR BECAUSE THEY DON'T KNOW IF PART IS GOOD OR NOT.. I WENT AND PICK UP MY CAR FROM THE DEALERSHIP THEY ONLY DID THE AIRBAG.. I WAS WONDERING IF YOU GUYS COULD CONTACT THEM AND LET THEM KNOW TO REPLACE THE PART.. RECALL NUMBER IS 15S34

09/29/2020
Components: STEERING
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

DRIVING DOWN THE ROAD AND LOST ALL POWER STEERING, POWER STEERING ASSIST FAILURE LIGHT COME ON. WAS ABLE TO GET TO SIDE OF THE ROAD AND COME TO A STOP BEFORE I WRECKED.

09/28/2020
Components: STEERING
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

WHILE DRIVING AT FREEWAY SPEEDS MY POWER STEERING FAILED AND STEERING WHEEL JERKED TO THE RIGHT. STEERING BECAME EXTREMELY DIFFICULT. SERVICE POWER STEERING NOW MESSAGE CAME UP ON DASH.

09/26/2020
Components: SERVICE BRAKES
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

MY FORD FUSION 2010 HYBRID HAS A BRAKE MALFUNCTION AND WHILE I AM DRIVING THE CAR WILL RANDOMLY INDICATE A BRAKE SENSOR FAILURE, AND THE BRAKE PEDAL WILL HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR WITHOUT WARNING WHILE DRIVING. ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/4 ODDLY ENOUGH, TURNING THE CAR OFF, AND BACK ON, WILL FIX THE PROBLEM. SO WHILE ON THE INTERSTATE, IF I EXPERIENCE THIS SENSOR FAILURE/FAULTY I HAVE TO PULL OVER IMMEDIATELY AND SHUT THE CAR OFF AND BACK ON AND HOPE IT DOES NOT HAPPEN AGAIN WHILE DRIVING 70+ ON THE INTERSTATE. IT CAUGHT ME OFF GUARD ONE TIME AS I WAS GETTING READY TO PULL OFF THE INTERSTATE AND THE BRAKE PEDAL DEPRESSED AND HAD ALMOST CAUSED ME TO FLY OFF OF THE RAMP, AS I WAS NOT READY TO HAVE TO ATTEMPT TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, JUST TO GET IT TO SLOW DOWN. I CAN PROVE THIS WITH VIDEO FOOTAGE AS WELL FOR EVIDENCE.

09/25/2020
Components: SERVICE BRAKES
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

WHEN VEHICLE IS IN MOTION AND BRAKING ON SNOW COVERED, WET AND/OR BUMPY ROADS, THE BRAKES WILL MOMENTARILY FAIL AS THE BRAKE PEDAL GOES WAY DOWN TO NEAR THE FLOOR BEFORE RE-ENGAGING THE BRAKES. THIS RESULTS IN TEMPORARY LOSS OF BREAKING AND GREATER STOPPING DISTANCE THEN INITIALLY INTENDED AND HAS HAPPENED ON MULTIPLE OCCASIONS. THIS IS A MAJOR SAFETY ISSUE AS I ALMOST HIT A PEDESTRIAN ON A CITY STREET WHEN THE BRAKES FAILED TO ENGAGE WHILE BREAKING OVER A SMALL POT HOLE. THE PEDAL NEEDED TO BE DEPRESSED DOWN MUCH FARTHER THEN NORMAL.

09/23/2020
Components: STEERING
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE CONTACT ENTERED AND STARTED THE VEHICLE AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING BECAME DEFAULT TO TURN IN BOTH DIRECTION. THE CONTACT CONTACTED A TOWING COMPANY AND THE VEHICLE WAS TOWED TO ROUNTREE FORD (8770 BUSINESS PARK DRIVE, SHREVEPORT, LA 71105) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

09/22/2020
Components: SERVICE BRAKES
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

THE BRAKES FEEL STUCK AND SLOW RESPONDING, WITH EXTENDED BRAKE PEDAL TRAVEL. ALSO THE "CHECK BRAKE" LIGHT APPEARS. MATCH THE SYMPTOMS FOR FORD FUSION RECALL 19S54, AND WAS ALSO BUILT IN HERMOSILLO, MEXICO, AND YET BECAUSE MY CAR IS A HYBRID, MY CAR IS NOT TECHNICALLY RECALLED, DESPITE HAVING THE SAME, HIGHLY DANGEROUS ISSUES.

09/21/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 30 MPH, AND ATTEMPTING TO STOP AT A RED LIGHT, THE VEHICLE FAILED STOP WITH THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE SLID THROUGH THE RED LIGHT. THE CONTACT KEPT DEPRESSING THE BRAKE PEDAL UNTIL THE VEHICLE FINALLY CAME TO A STOP. THE VEHICLE THEN SHUTOFF WITHOUT WARNING. THE CONTACT HAD THE VEHICLE WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA 30013, (770) 922-2700) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT AND ABS MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

09/19/2020
Components: STEERING
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING THE CAR WHEN ALL OF A SUDDEN I LOST POWER STEERING. THEN THE SERVICE STEERING NOW LIGHT CAME ON. THIS SEEMS TO BE AN ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. I DID NOT HAVE ANY WARNING OR ANYTHING. IT MADE STEERING THE VEHICLE ALMOST IMPOSSIBLE AND I HAD MY CHILDREN IN THE CAR WITH ME. THIS REALLY SHOULD BE ON THE RECALL LIST ESPECIALLY SINCE ITS ALL ELECTRIC STEERING.

09/17/2020
Components: SERVICE BRAKES
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I STEPPED ON MY BRAKES FOR A RED LIGHT ON A CITY STREET AND SUDDENLY THE BRAKES WENT TO THE FLOOR, MY DASH LIT UP WITH SEVERAL BRAKE WARNING LIGHTS AND I HAD TO USE A LOT OF PRESSURE ON THE PEDAL TO BRING THE CAR TO A STOP. I REALIZED THAT I HAD LOST MOST OF BY BRAKING ABILITY AS WELL AS REGENERATIVE BRAKING. CHECKING THE INTERNET REVEALED THAT THERE IS A RECALL OUT FOR THIS PROBLEM ON FORD FUSIONS BUILT IN MEXICO DURING THE TIME FRAME THAT MY FORD WAS BUILT IN MEXICO USING DOT 3 BRAKE FLUID AS MINE USES. THE RECALL(NHTSA #19V-904 FORD #19S54) STATES THAT IT IS NON-VIN SPECIFIC. I CONTACTED MY LOCAL FORD DEALER AND HE SAID THE VIN # OF MY FORD DID NOT QUALIFY FOR THE RECALL??? I CALLED FORD CUSTOMER SERVICE AND THEY SAID TOO THAT THE VIN # DISQUALIFY 'S ME FROM THIS RECALL AND COULD NOT TELL ME WHY. I WAS TOLD TO SET UP AN APPT. WITH A DEALER, DEALER , PAY THEM 130.00 FOR AN ANALYSIS, AND THEN FORD WOULD ADD IT TO THEIR DATABASE OF PROBLEMS FOR FUTURE CONSIDERATION. THE RECALL STATES ABS MODULES ARE HAVING VALVE PROBLEMS BUT FORD HAS LIMITED THEIR ACKNOWLEDGMENT OF THE PROBLEM TO CERTAIN MODULES. PER THE RECALL I TALKED TO THE GAVE THEM THE DATA ON MY ABS LABELS BUT THEY HAD NO IDEA WHICH DATE CODE,ETC IS COVERED BY FORD. ANOTHER CALL TO CUSTOMER SERVICE RESULTED IN A SCRIPTED RESPONSE OF WE DON'T KNOW WHICH MODULES ARE COVERED AND WHY MY CAR IS NOT. ESCALATING TO THE "MANAGER OF CUSTOMER SERVICE WAS ANOTHER BRICK WALL, THEY REFUSE TO TELL ME THE SPECIFICS OF THE MODEL/SERIAL#, EVEN THE PART NUMBER OR DATE CODE OF THE MODULES COVERED SO THAT I CAN VERIFY WHAT I HAVE IN MY VEHICLE. FORD HAS PUT BLINDERS ON TO THE FACT THAT MORE ABS MODULES HAVE PROBLEMS THAN THEIR ENGINEERS HAVE IDENTIFIED. CHECKING THE INTERNET REVEALS MANY OTHERS WERE TREATED TO THE SAME DENIAL THAT I HAVE EXPERIENCED!!

09/15/2020
Components: STEERING
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WITHOUT ANY WARNING, THE POWER STEERING FAILED UPON STARTUP. THE MESSAGE "POWER ASSISTED STEERING FAULT" WAS SHOWN ON THE DASHBOARD. THE VEHICLE WAS NOT IN MOTION WHEN IT HAPPENED.

09/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

A/C DOES NOT BLOW COLD AIR EVEN IF THE COMPRESSOR IS WORKING AND IF IS FULL OF REFRIGERANT. HAVE TAKEN THE VEHICLE TO REPAIR SHOP AND THEY ARE UNABLE TO FIND ISSUES. HOWEVER, CHECKED ON LINE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T40391_DS932098) AND FOUND THAT, AT LEAST 35, OTHERS HAVE HAD THE SAME ISSUE. SOME HAVE SPENT LARGE AMOUNTS OF MONEY TO HAVE IT CORRECTED ONLY FOR IT TO COME BACK AGAIN. IN DOING MORE RESEARCH, IT SEEMS THAT SOMEONE HAS DETERMINED THAT IF YOU TURN YOUR LIGHTS ON BEFORE STARTING THE CAR-ALONG WITH THE FOG LIGHTS) THIS WILL CORRECT THE ISSUE. WHY SHOULD WE HAVE TO DRAIN OUR BATTERIES WITH THE LIGHTS ON AND IS THIS AN ISSUE WITH THE ELECTRICAL UNIT WHERE TWO ITEMS ARE TIGHT TOGETHER. WE FEEL THAT THE MANUFACTURER SHOULD DEVELOP SOME TYPE OF A REBOOT IN THE SYTEM AND RECALL THE VEHICLES TO HAVE THE SYSTEM UPDATED TO CORRECT THIS ISSUE.

09/14/2020
Components: STEERING
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

POWER STEERING FAILURE , BACKING OUT OF THE DRIVEWAY AND DISCOVED NO POWER STEERING. REPORTED TO RACEWAY FORD IN RIVERSIDE CA, DOUGH HALL SAID THERE'S NO RECALL ON IT AND CAN FIX @ A COSTLY PRICE....HOWEVER...NHTSA'S INITIAL INVESTIGATION OF THE 2010 FUSION CARS FOUND THE POWER STEERING FAULTS INCREASE AS THE CARS GET OLDER, AND FAILURE RATES ARE SIMILAR TO PREVIOUS POWER STEERING INVESTIGATIONS OF OTHER FORD MODELS. SAFETY REGULATORS SAY THE 2016 PRELIMINARY INVESTIGATION IS NOW UPGRADED TO AN ENGINEERING ANALYSIS TO DETERMINE IF THE 263,000 MODEL YEAR 2010 FORD FUSION CARS SHOULD BE RECALLED.*DT

09/14/2020
Components: STEERING
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH AND MAKING A LEFT TURN, THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER STERLING FORD LOCATED AT 5524 I-49 FRONTAGE RD, OPELOUSAS, LA 70570 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 165,000.

09/10/2020
Components: STEERING
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WHILE DRIVING AT 50 MPH ON A DUEL LANE ROAD .THE SERVICE POWER STEERING LIGHT CAME ON., ON THE DASH WHEN I WENT TO MAKE A RIGHT HAND TURN THE POWER STEERING DID NOT WORK CAUSING ME TO ALMOST HIT ANOTHER VEHICLE. AFTER READING ON LINE AND AT FORD .THIS IS A PROBLEM WITH FORD FUSIONS OF THAT MODEL. IN FACT THERE IS A RECALL ON 2011 AND12 FOR THIS BUT NOT THE 10 AND IT SHOULD BE

09/09/2020
Components: STEERING
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING ON A TWO LANE HIGHWAY IN THE RAIN, MY "CHECK POWER STEERING SOON" WARNING CAME ON. WITHIN A MILE, THE MESSAGE CHANGED TO "CHECK POWER STEERING NOW" & ALL POWER STEERING WAS LOST. IT APPEARS THAT THIS ISSUE HAS BEEN RECALLED IN OTHER YEARS OF THIS MODEL, BUT NOT THE 2010 FPRD FUSION HYBRID.

09/09/2020
Components: SERVICE BRAKES
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WHILE DRIVING AT A SPEED OF 45,THE BRAKES WAS QUICKLY DEPRESS TO STOP FROM HITTING A VEHICLE IN FRONT. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WAS COMING TO A STOP THEN HIT A BUMP IN THE ROAD THE BRAKE PEDAL WENT HALF WAY DOWN BEFORE CATCHING AGAIN. THE VEHICLE WAS ABLE TO COME TO A STOP BEFORE HAVING AN INCIDENT.THIS HAS HAPPENED MANY TIMES.MOST OF THE TIME IS WHEN THE VEHICLE HITS A BUMP IN THE ROAD WHILE BREAKING.AFTERWARDS STOPPING AND BRAKING DISTANCE WAS NORMAL. THIS CONDITION IS .LEAVING THE VEHICLE UNSAFE TO DRIVE IN FEAR THE NEXT TIME THE VEHICLE DOESN'T STOP IN TIME.THE TIME WAS DURING RUSH HOUR ON A BUSY CITY STREET.

09/08/2020
Components: SERVICE BRAKES
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

LOSS OF BRAKES PEDAL GOES TO FLOOR

09/08/2020
Components: STEERING
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY POWER STEERING AND TRACTION LIGHT CAME ON WHILE DRIVING, PARKED THE CAR AND TWO HOURS LATER WENT TO DRIVE THE CAR AND NO POWER STEERING. NOW I AM HAVING TO PAY 2000 FOR A FIX THAT I SEE HAS AFFECTED MANY OF THE CARS THAT ARE SAME YEAR MAKE AND MODEL AS MINE.

09/07/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHEN DRIVING STEERING INTERMITTENTLY HAS GONE OUT WITH 'POWER STEERING ASSIST FAULT' APPEARING ON THE SCREEN, USUALLY RESTARTING THE CAR WOULD FIX IT. NOW GOING TO WORK CAR DIDN'T HAVE POWER STEERING, AFTER RESTARTING ADVANCETRAC CAME ON AS WELL AND NOW POWER STEERING ASSIST FAULT IS ON PERMANENTLY

09/06/2020
Components: STEERING
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY POWER STEERING WENT OUT ON THE HIGHWAY I PURCHASED THE CAR WITH NO PROBLEMS MAYBE A WHEEL ALIGNMENT NOW MY POWER STEERING ISN'T WORKING AND IN ORDER TO FIX IT THE CAR SHOPS ARE SAYING REPLACE THE ENTIRE RACK AND PINION WHICH IS EXPENSIVE. I HAVE ALSO LOOKED UP THIS ISSUE AND MANY PEOPLE SHARE THIS SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT.

09/03/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT RECENTLY WHILE ATTEMPTING TO STOP AT A STOP SIGN, THE BRAKES FAILED TO OPERATE AS DESIGNED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE BRAKE SYSTEM CHECK WARNING LIGHT, THE ABS WARNING LIGHT AND AN UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD OF DALLAS LOCATED AT 8900 PRESIDENT GEORGE BUSH TURNPIKE, DALLAS, TX 75252, WHERE IT WAS STATED THAT A BRAKE SPECIALIST WOULD CHECK THE VEHICLE. THE TECHNICIAN ALSO STATED THAT EITHER THE ABS OR THE HYDRAULIC CONTROL UNIT MODULES MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

09/03/2020
Components: SERVICE BRAKES
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I AM THE ORIGINAL OWNER. OVER THE YEARS, AFTER A HARD BRAKING INCIDENT, THE VEHICLE'S ABS SYSTEM WOULD SIGNAL 'ERROR' IT WOULD THEN CLEAR ANYWHERE FROM A MINUTE OR SO TO UP TO A DAY OR MORE. ON THE MOST RECENT HARD BRAKING INCIDENT, THE ABS WHEN INTO ERROR MODE AND AFTER SEVERAL WEEKS HAS NOT CLEARED THE ERROR. I NOTED THAT THERE IS A RECALL #19V90400 FOR MY MODEL MAKE AND YEAR BUT I AM BEING TOLD THAT MY VIN NUMBER IS NOT INCLUDED. IT SEEMS ODD SINCE I HAVE BEEN EXPERIENCING THIS ABS ERROR ISSUE AFTER HARD BRAKING, TO THE POINT OF SLIGHT TIRE SCREECH, FOR LITERALLY THE LIFE OF THE VEHICLE. IT FINALLY APPEARS TO BE TO THE POINT WHERE THE ERROR WILL NOT CLEAR.

09/03/2020
Components: SERVICE BRAKES
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WENT TO THE FLOORBOARD BEFORE BRINGING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTRACT CALLED PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239), AND WAS INFORMED PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 142,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/02/2020
Components: SERVICE BRAKES
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I HAVE FORD FUSION 2010 BOUGHT USED AND DRIVING IT FOR ABOUT 1 YEAR AND 4 MONTHS NOW. FOR THE LAST THREE DAYS IN A ROW THE BREAK GOES DOWN TO THE FLOOR AND GETS OUT OF CONTROL, BREAK FAILURE APPEARS ON THE DASHBOARD WHILE DRIVING. YOU TOTALLY FEEL LIKE IT IS GOING TO CRUSH WITH THE CAR INFRONT OF YOU. IN MY CASE I HAVE TO TURN ON EMERGENCY LIGHT AND TURN OFF THE ENGINE. AND WHEN I RESTART THE ENGINE AND DRIVE AND IT COMES BACK TO NORMAL. THIS IS REALLY VERY DENGEROUS IF IT IS IN HIGH SPEED TRAFFIC AND IN DRIVING BETWEEN CARS. WHEN I SEARCH ABOUT THIS ISSUE I FOUND A CBS NEWS ON YOUTUBE PUBLISHED DECEMBER 2019 THAT FORD WAS IS RECALLING FORD FUSION FROM 2006 TO 2020 ABOUT THE SAME ISSUE I HAVE. I CALLED FORD CUSTOMER CARE ABOUT THIS ISSUE, BUT THEY TOLD ME THERE IS NO RECALL MADE WITH THIS ISSUE AND TOLD ME THAT TO FIX THE CAR AND KEEP THE RECEIPT FOR FURTHER INVESTIGATION.

09/01/2020
Components: STEERING
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

MY 2010 FORD FUSION HAVE ELECTRIC POWER STEERING FAILURE, TWICE ONE WHILE DRIVING. I'M NOT ABLE TO FIND THE RECALL BUT YES LOT'S OF INVESTIGATIONS.

08/31/2020
Components: SERVICE BRAKES
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND CAR DOES NOT STOP QUICKLY.

08/30/2020
Components: STEERING,SUSPENSION
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MY CAR WAS IN MOTION WHILE DRIVING IN NY CITY TRAFFIC; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED. MY MECHANIC TOLD ME IT WAS GOING TO COST 400 DOLLARS ALONE FOR THE PART. I LOOKED AT THIS ISSUE ONLINE AND COUNTLESS PEOPLE SEEM TO HE HAVING THE SAME ISSUE THE 2010 FORD FUSION BUT FORD HAS NOT HAVE A RECALL FOR IT YET. I'M STILL DRIVING IT, TIMES ARE HARD I CANT AFFORD THIS EXPENSE.

08/28/2020
Components: SERVICE BRAKES
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

WHILE DRIVING ON A CITY STREET, I CAME UP ON MY TURN AND TRIED TO SLOW DOWN. THE BRAKES STARTED TO APPLY AND THEN WENT SOFT AND THE PEDAL SANK TO THE FLOORBOARD AS I CONTINUED TO PRESS ON THE BRAKE PEDAL. I WAS AFRSID THAT I COULD NOT SLOW DOWN ENOUGH TO SAFELY MAKE THE TURN. I HAD TO PUMP THE BRAKES REPEATEDLY TO SLOW DOWN, BUT I HAD TO APPLY THE EMERGENCY BRAKE TO STOP AS THE BRAKES WOULD NOT FULLY STOP THE CAR. CHECKED BRAKE FLUID LEVEL WHICH WAS ABOVE MINIMUM, BUT FILLED TO MAXIMUM AND TRIED TO BLEED BRAKES. DROVE HOME VERY CAUTIOUSLY. REPLACED BRAKE MASTER CYLINDER WHICH DID NOT FIX BRAKE PROBLEM. RESEARCHED PROBLEM FURTHER ONLINE AND FOUND RECALL ON 2006-2010 FORD FUSION, HOWEVER THE BUILD DATES DO NOT INCLUDE THIS CAR BY APPROXIMATELY 2 MONTHS. OUR FORD DEALERSHIP REFUSES TO HONOR THE RECALL FOR THIS REASON. HAVE ALSO READ OTHER CLAIMS OF 2011 FORD FUSIONS ALSO HAVING THIS SAME ISSUE. IT IS QUITE EVIDENT THAT THE RECALL DID NOT EXTEND FAR ENOUGH TO PROTECT OTHER FUSION OWNERS FROM THIS TERRIFYING SAFETY HAZARD. CONSIDERING TAKING THIS MATTER TO LOCAL MEDIA AS WELL.

08/27/2020
Components: SERVICE BRAKES
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

MY WIFE SAID SOMETIMES HER CAR DOESN'T WANT TO STOP AND THE PEDAL DOESN'T FEEL RIGHT. A FEW DAYS AGO A CAR IN FRONT OF HER MADE A SUDDEN STOP SO SHE HAD TO HIT BRAKES AND HER PEDAL WENT TO THE FLOOR SO SHE HAD TO SWERVE TO AVOID AN ACCIDENT. FROM THAT TIME FORWARD THE CAR HAD NO BRAKES WITH PEDAL GOING TO THE FLOOR. I REPLACED THE MASTER CYLINDER AND IT DIDN'T CHANGE ANYTHING SO I TOOK IT TO LONG LEWIS FORD IN HOOVER AL. THEY CHARGED TO BLEED THE BRAKE SYSTEM WHICH DIDN'T CHANGE NOTHING....STILL NO BRAKES. NEXT, THEY SAID THAT THE MASTER CYLINDER I INSTALLED COULD BE DEFECTIVE SO THEY CHARGED TO PUT ON ANOTHER ONE....THEY SAID THAT THE CAR DOES HAVE BRAKES BUT PEDAL STEAL NOT RIGHT BECAUSE THE PEDAL GOES HALFWAY TO THE FLOOR. THE GUY MIKE CALLED AND SAID THAT THE CAR HAS BRAKES BUT THE SHOP MANAGER FEELS LIKE THE ABS PUMP IS BAD SO I TOLD THEM TO REPLACE IT BECAUSE I WANT TO BE CERTAIN THAT THE CAR IS SAFE FOR MY WIFE TO DRIVE. THEY REPLACED THE ABS PUMP AND THEY SAID THE BRAKES ARE GREAT WHICH MEANS THE PUMP WAS BAD ALL ALONG. THE FINAL BILL WAS $2119.00 WHICH BLEW MY MIND. I CHECKED TO SEE IF MAYBE THERE WAS A RECALL ON A 2010 FORD FUSION AND IT WAS ONE FOR THE SAME PROBLEM I HAD BUT MY CAR VIN DIDN'T MATCH THE RECALL. SAME MAKE, MODEL, AND YEAR WITH THE SAME PROBLEM BUT MY VIN DIDN'T MATCH THE RECALL. I TRULY FEEL LIKE ALL THE 2010 FUSION SHOULD BE RECALLED AND I SHOULD NOT HAVE TO PAY ALL THIS MONEY. IT'S NOT RIGHT....PLEASE RESPOND AND HELP. MY # I [XXX] . I HAVE NOT PICKED VEHICLE UP YET SO I DON'T HAVE A RECEIPT TO UPLOAD....I WANT PICK IT UP UNTIL TOMORROW INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/26/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION SE ON A HIGHWAY AND SUDDENLY THE STEERING WHEEL LOCKED UP AND BECAME EXTREMELY DIFFICULT TO TURN. I WAS FORTUNATE ENOUGH TO BE ABLE TO TURN INTO A LOCAL SHOPPING MALL. AN ALERT POPPED UP IN THE DASH THAT SAID SERVICE ELECTRICAL POWER STEERING. I CALLED MY LOCAL FORD SERVICE COMPANY AND THE SERVICE TECHNICIAN EXPLAINED THAT THIS WAS A RECALL ON THE RACK AND PINION/ STEERING GEAR FOR MY CAR MODEL. HE EXPLAINED TO ME THAT THIS WAS A RECALL AND UNFORTUNATELY A COMMON ISSUE WITH THE VEHICLE I HAD. HOWEVER, I FOUND OUT THAT MY VIN WAS NOT INCLUDED IN THIS RECALL, AND WAS INFORMED THAT I WOULD HAVE TO PAY FOR THE REPAIRS MYSELF. I CALLED THE FORD COMPANY AND EXPLAINED TO THEM THE ISSUE THINKING THAT THEY WOULD SIMPLY ADD MY VEHICLE AND I WAS TOLD THAT MY VIN WASN'T INCLUDED. I EXPLAINED TO THEM HOW THEY COULD CALL MY LOCAL DEALERSHIP WHERE MY CAR WAS BEING REPAIRED TO CONFIRM WHAT I SAID WAS TRUE, HOWEVER, I WAS TOLD THEY WOULDN'T DO THAT. I ASKED TO SPEAK TO A SUPERVISOR AND THE SUPERVISOR CALLED A DAY LATER. SHE TOLD ME THAT AT THIS TIME MY CAR WOULD NOT BE ADDED TO THE RECALL. I ASKED HER HOW AND WHY THEY CAME TO THIS CONCLUSION AND SHE INFORMED ME THAT THIS WAS PROTOCOL. I ASKED HER IF THEY DID ANY RESEARCH INTO WHY MY VIN WAS NOT ADDED THE FIRST TIME, OR DOUBLE CHECKED TO SEE IF THERE WAS AN OVERSIGHT AS TO WHY MY VIN WAS NOT ADDED AND SHE TOLD ME THAT THEY DID NOT LOOK INTO MY ISSUE OR CLAIM, SHE JUST LISTENED TO THE CALL, AND CALLED ME BACK TO INFORM ME THAT AT THIS TIME THE WOULD NOT ADD MY CAR TO THE RECALL LIST. I ASKED HER WHO DECIDED TO ADD THE VEHICLES WAS IT FORD OR NHTSA AND SHE INFORMED ME SHE DID NOT KNOW. I AGAIN ASK HER HOW I CAN GET SOMEONE TO REVIEW THIS ISSUE AS THIS IS A SERIOUS RECALL AND MATTER. I EXPLAINED TO HER THAT I COULD HAVE BEEN ON THE INTERSTATE WHEN THE STEERING WENT OUT. SHE TOLD ME TO CONTACT NHTSA.

08/25/2020
Components: STEERING
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

THE ELECTRONIC POWER STEERING HAS FAILED. WHEN I START THE VEHICLE I GET THE ERROR MESSAGE 'POWER STEERING ASSIST FAULT'. I STARTED RECEIVING THIS ERROR MESSAGE AROUND 70,000 MILES BUT BEFORE I COULD TURN THE CAR OFF AND THE ERROR MESSAGE WOULD BE GONE AND THE POWER STEERING WOULD KICK IN AFTER A FEW SECONDS. THE EPAS HAS NOW COMPLETELY FAILED. LIKE MANY OTHER FUSION OWNERS HAVE FOUND, ALL FORD DEALERS AROUND THE COLUMBUS, OHIO AREA QUOTE THE REPAIR PRICE BEING IN EXCESS OF $1,600.

08/21/2020
Components: STEERING
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

AFTER MY DAUGHTER STARTED HER 2010 FUSION, PUT IT IN DRIVE AND WENT TO TURN THE STEERING WHEEL STEERING WHEN THE WHEEL LOCKED CAUSING HER TO HIT A MAILBOX BEFORE BEING ABLE TO STOP. AFTER SHUTTING THE CAR OFF AND STARTING IT AGAIN STEERING OPERATED NORMAL. THIS SCARES THE CRAP OUT OF ME WHAT HAPPENS IF THIS HAPPENS WHILE SHE'S DRIVING DOWN THE FREEWAY.

08/21/2020
Components: STEERING
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

POWER STEERING HAS GONE OUT 3 TIMES. WHEN IT HAS HAPPENED I USUALLY STOP THE CAR, TURN IT OFF, THEN TURN IT BACK ON AND IT IS BACK.

08/20/2020
Components: STEERING
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

HAD THIS FIXED LESS THAN A YEAR AGO TO THE TUNE OF $1700. HERE WE ARE AGAIN. IT'S JUST A MATTER OF TIME WHEN THE POWER STEERING FAILS AGAIN. SERVICE ADVANCETRAC WARNING ILLUMINATED WHILE ACCELERATING ON DRY INTERSTATE. THIS IS A SAFETY HAZARD. PEOPLE WHO CAN'T AFFORD THE FIX WILL END UP IN AN ACCIDENT.

08/19/2020
Components: SERVICE BRAKES
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

BRAKE SYSTEM FAILED, LOST ALL HYDRAULIC FUNCTION. FOUND RECALLS FOR THIS ISSUE BUT FORD IS DENYING THERE WAS A RECALL. BECAUSE MY CAR WAS NOT BUILT WITHIN THE TIMEFRAME. THE RECALL # 19S54 IS EXACTLY WHAT MY CAR IS DOING AND THEY DENY A PROBLEM, YET WHEN I TOOK THE CAR TO SMITHTOWN FORD FOR SERVICE THE TOLD ME THE ABS HCU NEEDS TO BE REPLACED AT A COST OF 1300.00 I NEED FORD TO TAKE RESPONSIBILITY FOR THIS REPAIR

08/18/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

HYDRAULIC CONTROL UNIT AND ABS SYSTEM FAILURE. FORD RECALLED THE SAME SYSTEMS FOR THEIR 2010 FUSION. WHY IS MY 2010 FORD FUSION NOT INCLUDED??? FORD MUST EXPAND THEIR RECALL.

08/18/2020
Components: EXTERIOR LIGHTING
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAIL LIGHTS DO NOT TURN ON WHEN DAYLIGHT RUNNING LIGHTS ARE ON. PER OWNER'S MANUAL THERE ARE 3 POSITIONS (OFF, PARKING, LOW BEAMS). THE DRL IS ON WHEN: THE IGNITION IS ON, THE HEADLAMP CONTROL IS NOT IN THE LOW BEAM POSITION, AND THE TRASMISSION IS IN OUT OF THE PARK POSITION. THE WARNING IN THE MANUAL STATES: "ALWAYS REMEMBER TO TURN ON YOUR HEADLAMP AT DUSK OR DURING INCLEMENT WEATHER. THE DRL SYSTEM DOES NOT ACTIVATE THE TAIL LAMPS AND GENERALLY MAY NOT PROVIDE ADEQUETE LIGHTING DURING THESE CONDITIONS DURING THESE CONDITIONS. FAILURE TO ACTIVATE YOUR HEADLAMPS UNDER THESE CONDITIONS MAY RESULT IN A COLLISION." I NOTICED A HEALTHY, ALERT, DRIVER OF THE FORD FUSION FORGETTING TO TURN ON THE HEADLAMP TO LOW BEAM. HE SAID THEY WERE ON, BUT IN FACT THE DRL WAS ON, BECAUSE IF THE LOW BEAM IS NOT ON, THE DRL IS USUALLY ON. WHEN DRIVING, WE NOTICED MANY FUSION MOVING CARS AT NIGHT TIME WITHOUT THEIR TAIL LIGHTS ON. WE BELIEVE IT IS BECAUSE THE DRL COMES ON AUTOMATICALLY AND PEOPLE FORGET TO TURN THEIR LOW BEAM LIGHTS ON BECAUSE THE DRL MAKES IT SEEM LIKE LOW BEAM IS ALREADY ON. I NOTICED THIS SEVERAL MONTHS AGO WHEN WE WERE ALMOST REAR-ENDED AND I DISCOVERED THE LOW BEAMS WERE NOT ON (BUT THE DRL WAS ON). SEE ATTACHED OWNER MANUAL. PER OWNER MANUAL, THIS IS BY DESIGN. REPAIR IS NOT NEEDED. WE TOOK THIS TO A MECHANIC WHO ADVISED IS A DESIGN ISSUE AND NOT A REPAIR ISSUE. WE CONTACTED THE MANUFACTURER WHO STATED TO CONTACT THE DEALER.

08/18/2020
Components: SERVICE BRAKES
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I UNDERSTAND THERE IS A RECALL ON MOST 2010 FORD FUSION BRAKE CONTROL MODULE. UNFORTUNATELY MY VIN DOES NOT SHOW UP IN THIS RECALL AND THE FORD DEALERSHIP SAID THIS FAILURE IS EXACTLY THE SAME AS THE OTHER ONES THEY HAVE SEEN. ONCE THE DEALERSHIP COMPLETED THE REPAIR, NOW THEY SAY THE MASTER CYLINDER IS NOW ALSO LEAKING WHICH THEY AGREED IT WAS NOT WHEN THE CAR WAS BROUGHT IN.

08/17/2020
Components: STEERING
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE POWER ASSIST WARNING HAS COME ON 2 X NOW CAUSING ME TO HAVE NO POWER STEERING, ONCE I TURN THE CAR OFF AN BACK ON IT IS FINE AGAIN FOR A BIT THEN WILL HAPPEN AGAIN. ONE TIME IT HAPPENED CAR WAS STATIONARY AN WAS JUST PUTTING IN REVERSE, THE OTHER WAS DRIVING DOWN MY SIDE. SO LUCKILY NOT ON A CITY STREET OR HIGHWAY AT HIGHER SPEED. THE STEERING FLUID IS FINE IT, I CHECKED THAT. I AM EXTREMELY CONCERNED REGARDING THIS AN SAFETY WITH DRIVING. AN I UNDERSTAND THERE ARE SEVERAL COMPLAINTS REGARDING THIS OVER THE LAST FEW YEARS ETC.

08/17/2020
Components: SERVICE BRAKES
Incident Date: 08/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE HAD RECEIVED A RECALL NOTICE FOR NHTSA RECALL NUMBER:19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND THAT HE WOULD RECEIVE A SECOND NOTICE ONCE THE PARTS BECAME AVAILABLE. THE CONTACT THEN TOOK THE VEHICLE TO FARROW-WARD FORD INC. (1524 CITY AVE N, RIPLEY, MS 38663) WHERE HE WAS GIVEN THE SAME INFORMATION AS THE MANUFACTURER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TO THE FLOOR BOARD AND THE ABS WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. ONE DAY WHILE DRIVING AT 45 MPH, THE CONTACT ATTEMPTED TO DEPRESS HIS BRAKE PEDAL AS THE VEHICLE IN FRONT OF HIM BEGAN TO MAKE A RIGHT TURN. THE VEHICLE DID NOT STOP DESPITE APPLYING HIS BRAKE PEDAL. THE CONTACT VEERED THE VEHICLE OFF THE ROAD, HIT A FEW CURBS WHICH CAUSED THE VEHICLE TO SPIN OUT. THE VEHICLE FINALLY CAME TO A HALT AFTER HE HIT A FLOWER BED. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT SUSTAINED PAIN TO HIS LOWER BACK, BOTH SHOULDER BLADES AND HIS NECK. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THEIR POSSESSION. THE CONTACT WENT BACK TO THE DEALER WHERE HE WAS INFORMED THAT HE COULD HAVE HAD THE VEHICLE REPAIRED OUT OF POCKET AND RECEIVED A REIMBURSEMENT THROUGH THE MANUFACTURER. THE CONTACT INFORMED THE DEALER THAT HE HAD BEEN INFORMED BY BOTH THEM AND THE MANUFACTURER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM TO CONTACT HIS INSURANCE COMPANY. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000. *DT *AS

08/15/2020
Components: SERVICE BRAKES
Incident Date: 08/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I RECEIVED A RECALL LETTER ON MY CAR CONCERNING THE ABS WAS DEFECTED. I CONTACTED A CUSTOMER SERVICE REP AFTER GETTING THE LETTER TO LET THEM KNOW MY CAR IS EXPERIENCING THESE ISSUES. SOMETIMES WHEN YOU GO TO APPLY THE BRAKE IT WOULD GO ALL THE WAY TO THE FLOOR BOARD AND FEEL AS THOUGH IT ACCELERATES. THEY TOLD ME I WOULD BE GETTING A SECOND LETTER WHEN THE PARTS WERE AVAILABLE AND TO TAKE IT TO A DEALERSHIP TO BE REPAIRED. LAST NIGHT I WAS DRIVING ALONE IN THE CAR ON HWY 72 IN CORINTH MS. I SEEN THE CAR IN FRONT OF ME GIVE A TURN SIGNAL TO TURN RIGHT. I WENT TO PUT ON THE BRAKE AND THE BRAKES DID THE SAME THING AGAIN. TO AVOID HITTING THE PERSON I HAD TO LEAVE THE HIGHWAY WHICH RESULTED ME HITTING 3 CURBS AND FINALLY THE CAR CAME TO A STOP IN A FLOWER BED AT THE RIB SHACK RESTAURANT. AS I NOW FROM THE INCIDENT I AM SUFFERING FROM LOWER BACK PAIN, SHOULDER AND NECK PAIN. MY CAR WAS DAMAGED FROM WRECK. DRIVER SIDE FRONT RIM AND BACK RIM DAMAGED BEYOND REPAIR, BOTH TIRES CUT, WHEEL COVERS DAMAGED DRIVER SIDE OF FRONT BUMPER FELL TO THE GROUND. A CITY COP WAS NICE ENOUGH TO POP IT BACK IN PLACE BUT HE SAID IT WOULD NOT STAY BECAUSE THE CLIPS WERE BROKEN. THEIR WAS ANOTHER PART A BRACKET OR SOMETHING BROKE OFF FROM UNDERNEATH THE CAR. I HAD TO LEAVE MY CAR IN CORINTH MS BECAUSE IT WAS NOT DRIVEABLE. THIS BRAKE DEFAULT COULD HAD ENDED MY LIFE LAST NIGHT OR THE INNOCENT LADY THAT WAS TURNING IN FRONT OF ME. VERY THANKFUL TO BE ALIVE BUT FORD MOTOR COMPANY SHOULD BE RELIABLE FOR ALL THE DAMAGES TO MY CAR AND GET THE PARTS HERE TO REPLACE THE ABS. I AM DISAPPOINTED WITH FORD MOTOR COMPANY. I AM TO THE POINT I JUST WISH THEY WOULD BUY THE CAR BACK AND SALVAGED IT.

08/14/2020
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 10 MPH WITH THE DAYTIME RUNNING LIGHTS ENGAGED, THE TAILLIGHTS WERE NOT ILLUMINATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO LOCAL DEALER. THE FAILURE MILEAGE WAS 120,000.

08/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

AFTER MUCH RESEARCH I HAVE DETERMINED THE THROTTLE BODY IS FAILING TO FUNCTION PROPERLY IN THIS CAR. THIS PART HAS BEEN RECALLED ON NON HYBRID MODELS BUT NOT HYBRID MODELS, EVEN THOUGH THEY ARE IDENTICAL PARTS.

08/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ETB ELECTRONIC THROTTLE BODY ON 2010 FORD FUSION 4CY SE - INSTANT LOSS OF POWER TO VEHICLE AS TRAVELING 45 MPH HOUR ON ROADWAY, ALMOST CRASHING, AFTER MUCH RESEARCH I'VE REALIZED YOU GUYS ALLOWED FORD TO DO THEIR ONE "RECALL" THAT WASN'T A RECALL, AND NOW ENDAGERING THOUSANDS OF LIVES THAT ARE NOT AWARE OF THE FAULTY PART!!!! WHY??? I COULD HAVE DIED!!!!

08/06/2020
Components: STEERING
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THE ELECTRONIC POWER STEERING SYSTEM FAILED UNEXPECTEDLY WHILE DRIVING, RESULTING IN LOSS OF POWER STEERING. THIS MADE IT EXTREMELY DIFFICULT TO MANEUVER THE VEHICLE SAFELY OUT OF TRAFFIC AND TO THE SIDE OF THE ROAD BY USING MANUAL STEERING. FORD DEALERSHIP REPORTS A FAULT WITHIN THE CONTROL MODULE FOR THE ENTIRE STEERING SYSTEM. THIS APPEARS TO BE A COMMON PROBLEM AMONG THIS YEAR, MAKE AND MODEL OF VEHICLE, TO INCLUDE A RECALL FROM FORD FOR 2011 AND 2012 FORD FUSION POWER STEERING SYSTEMS. FOR WHATEVER REASON, THE 2010 FUSION WAS NOT INCLUDED IN THIS RECALL AND AFTER EVEN A BRIEF INTERNET SEARCH OF THE ISSUE, IT DEFINITELY NEEDS TO BE . THIS HAS RESULTED IN A $1800 REPAIR BILL FOR A CAR WITH 62K MILES.

08/04/2020
Components: STEERING
Incident Date: 08/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

MY CAR SUDDENLY POPPED UP A MESSAGE SAYING SERVICE POWER STEERING NOW. THERE WAS NO WARNING AND THE STEERING JUST LOCKED UP. SAFELY TOWED IT TO THE DEALER AND THE STERERING RACK NEEDS REPLACED FOR 2,000. THIS IS A RIP OFF FOR A PART THAT COULD HAVE KILLED ME

08/03/2020
Components: SERVICE BRAKES
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I WAS DRIVING MY 2010FORD FUSION, STOPPED AT THE USPS TO MAIL A PACKAGE. AFTER RETURNING TO MY CAR, I STARTED MY FORD FUSION TO FIND THAT THE ABS WARNING LIGHT,THE BRAKES WARNING LIGHT AND THE TRACKING WARNING LIGHT ALL ON MY DASHBOARD SIMULTANEOUSLY. I WAS AFRAID TO DRIVE MY CAR. I CALLED THE MECHANIC I USE AND HE TOLD ME THAT FORD RECALLED CARS FOR THIS PROBLEM. I CALLED MIKE PATTON FORD AND WAS TOLD THAT MY CAR WAS ONE NOT RECALLED FOR. THIS. I TOWED MY CARHOME. I BELIEVE FORD SHOULD HELP FIXTHIS PROBLEM.

08/03/2020
Components: AIR BAGS
Incident Date: 02/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT APPROXIMATELY 25 MPH, ATTEMPTING TO MAKE A TURN WHEN THE CONTACT'S HUSBAND WAS INVOLVED IN A COLLISION ON THE FRONT DRIVER'S SIDE. THE CONTACT STATED THAT HER HUSBAND HIT THE WINDSHIELD AS THE FRONT AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED SHE WAS UNAWARE OF ANY WARNING LIGHTS ILLUMINATING PRIOR TO THE CRASH. A POLICE REPORT WAS TAKEN. THE DRIVER SUSTAINED MULTIPLE INJURIES INCLUDING A BROKEN NECK, PARALYSIS, AND A STROKE. THE CONTACT WAS UNAWARE OF INJURIES IN THE OTHER VEHICLE. THE VEHICLE WAS TOWED TO AUTO NATION FORD NORTH CANTON (5900 WHIPPLE AVENUE NORTH CANTON, OHIO 44720 (330) 238-3206) HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS THEN TOWED BY THE INSURANCE COMPANY TO NORTH CANTON COLLISION (1130 S MAIN ST, NORTH CANTON, OH 44720 PHONE: (330) 499-5171) FOR THE AUTO BODY REPAIRS. THE CONTACT MENTIONED THAT AN AIR BAG RECALL NOTICE WAS RECEIVED FROM THE MANUFACTURER FORD AFTER THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 77,000. *LN*JB

07/29/2020
Components: STEERING
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL JERKED AND IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO COURTESY FORD CONYERS (1636 DOGWOOD DRIVE CONYERS, GA 30013, 866-792-2917) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO A FAILURE WITH THE ELECTRONIC POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 140,000.

07/29/2020
Components: SERVICE BRAKES
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

VEHICLE DOES NOT IMMEDIATELY STOP WHEN BRAKE IS APPLIED. PEDAL TRAVELS TO FLOOR BEFORE EVENTUALLY BRAKING. HAPPENS INTERMITTENTLY AND WITHOUT WARNING. SIMILAR TO VEHICLE CONDUCT COVERED UNDER RECALL 19S54; HOWEVER, MY VIN IS NOT INCLUDED AS PART OF THAT RECALL NOTICE. THIS HAS HAPPENED NUMEROUS TIMES WHILE THE VEHICLE IS IN MOTION AND ON LOCAL/STATE ROADWAYS. I BELIEVE THIS ISSUE IS A RESULT OF THE FAULTY HCU, AS WITH OTHER VEHICLE MODEL/YEARS SIMILAR TO MINE. FORD WILL NOT ADDRESS ISSUE SINCE MY VIN IS NOT COVERED UNDER THE ALREADY-ISSUED SAFETY RECALL.

07/29/2020
Components: STEERING
Incident Date: 07/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

POWER STEERING FAILS WHILE DRIVING, WAS ON THE INTERSTATE AND IT JUST STOPPED WORKING. I WAS ABLE TO MANUALLY STEER VEHICLE WITH NO POWER STEERING, HOWEVER IF THIS HAD HAPPENED TO MY WIFE OR DAUGHTER THEY WOULD HAVE LOST CONTROL, IT WAS NOT EASY. VEHICLE HAS BEEN CHECKED OUT AND THE RACK AND PINION WITH THE ELECTRONIC POWER STEERING IS BAD. I HAD THIS REPLACED AT APPROX 70K MILES AND THE REPLACEMENT HAS NOW FAILED. OBVIOUSLY THERE IS A DESIGN FLAW

07/23/2020
Components: SERVICE BRAKES
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHEN I PUSH ON MY BRAKES, IT GOES ALL THE WAY DOWN TO THE FLOOR BUT DON'T BRAKE. IT IS VERY SCARY WHEN I'M NOT ABLE TO STOP FAST ENOUGH WHEN ITS TIME.

07/22/2020
Components: WHEELS
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

OUR CAR HAS EXPERIENCED THREE BROKEN WHEEL STUDS TO DATE. A RECALL HAS BEEN ISSUED FOR THIS SAFETY DEFECT FOR THIS MODEL AND YEAR OF VEHICLE. THE DEALER AND THE MANUFACTURER STATE OUR CAR IS NOT COVERED FOR THIS MANUFACTURING DEFECT BECAUSE OF THE VIN NUMBER. WE HAVE PAID THE DEALER FOR THESE REPAIRS. BUT THE SAFETY DEFECT IS NOT A DEFECT BECAUSE OF THE VIN NUMBER? THE BROKEN WHEEL STUDS ARE AWARE OF THE VIN NUMBER?

07/22/2020
Components: SERVICE BRAKES
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

2010 FORD FUSION HYBRID. I WAS LEAVING WORK. EXITING A WAREHOUSE DOWN A RAMP WHEN I WENT TO BREAK AND MY BREAKS FAILED. PROBLEM RESOLVED WHEN I TURNED THE CAR OFF AND BACK ON. A YEAR LATER, WHILE DRIVING DOWN THE STREET BREAKS WENT OUT AGAIN AS I TRIED TO BREAK AT A TRAFFIC STOP AT A MAIN INTERSECTION. I HAD THE CAR SERVICED AT FORD IN MARCH, THEY FOUND NO MECHANICAL PROBLEMS. A FEW DAYS AGO AS I WAS LEAVING MY HOUSE, I REVERSED TO GET OUT OF MY PARKING THEN I WENT TO DRIVE AND IMMEDIATELY MY BREAKS WENT OUT A THIRD TIME, THIS TIME THE ABS LIGHT, BREAK LIGHT, TRACTION LIGHTS AND "SERVICE ADVANCETRAC LIGHTS CAME ON THE DASH" EVERY TIME I WAS REQUIRED TO USE THE EMERGENCY BREAK TO SLOW AND PARK THE CAR. THIS IS A HORRIBLE EXPERIENCE THAT COULD HAVE ENDED TAKING MY LIFE OR SOMEONE ELSE'S. THE CAR IS CURRENTLY AT FORD IN FAIRFIELD CALIFORNIA WHERE I WAS JUST NOTIFIED THE REPAIR COST IS $3,400..WHICH I DON'T HAVE. THE DIAGNOSTICS BY FORD HAVE BEEN INCONSISTENT. I WAS NOTIFIED THAT THERE IS A RECALL FOR THIS PROBLEM FOR THE YEAR AND MODEL OF MY CAR BUT WHEN I ENTER THE VIN NUMBER IN YOUR SYSTEM IT SAYS THERE ARE NO RECALLS. PLEASE HELP!

07/20/2020
Components: SERVICE BRAKES
Incident Date: 07/20/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TODAY MY DAUGHTER WAS DRIVING TO WORK WHEN SEVERAL CARS IN FRONT OF HER SLAMMED ON THEIR BRAKES TO STOP. MY DAUGHTER ATTEMPTED TO STOP AND STATED THAT SHE PUSHED ON THE PEDAL HARD AND IT WENT TO THE FLOOR. MY DAUGHTER WAS UNABLE TO STOP THE VEHICLE AND STRUCK THE REAR OF THE VEHICLE IN FRONT OF HER. THIS PROBLEM HAS BEEN GOING ON INTERMITTENTLY WITH THIS VEHICLE PER OTHER FAMILY DRIVERS.

07/18/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE CAR HE HAD SOLD ME WAS NOT FIX OR READY TO BE SOLD . HE BASICALLY SCAMMED ME OUT MY MONEY HE SOLD ME A LEMON CAR. ITS DRIVABLE YES BUT ITS NOT . THE DEALER KEEP SAYING ITS ALOT OF WORK TO TRADE MY CAR IN . I TOLD HIM ABOUT EVERYTHING THATS WRONG WITH THE CAR. I HAD TO PAY FOR THE BACK BREAKS , WHEEL ALIGNMENT, NEW TIRES AND ALL THAT TOGETHER WAS 1000$. NOW I STILL HAVE TO FIX THE AXLE WHICH IS 500 PLUS MY CAR IS SMOKING CAUSE ALOT OF SAFETY HAZARDS LIKE ALMOST CAUSING CAR ACCIDENTS BECAUSE THE SMOKING FROM THE CAR IS HEAVY. HE ALSO GAVE ME FALSE INFORMATION ABOUT THE CAR . ITS BEEN 2 RECALLS AND BEEN IN A ACCIDENT. HE LIED AND SAID HE DID MY REGISTRATION BUT HE DID NOT AND ALSO SAID THE CAR CAME WITH PLATE AND IT DID NOT! I CANT DO PAYMENTS ON THE CAR REGULAR NOW BECAUSE THE CAR IS BASICALLY BREAKING DOWN. IM TRYING TO GET MY FULL ENTIRE REFUND BACK THE 500$ DOWN PAYMENT PLUS THE $980 BACK FROM THE PAYMENTS . I GOT SCAMMED . THE CAR HESITATES ALOT AND WHEN IM DRIVING THE CAR STARTS SWERVING AND ALSO WILL SHAKE . THE BREAKS SQUEAKY AGAIN AND I HAVE TO KEEP PUTTING OIL IN EVERYDAY . HE TOLD ME HE TOOK $1000 OFF OF THE CAR BECAUSE THATS THE LOAN THAT HIS BANKING GAVE ME BUT HE DID NOT! MY BALANCE ON PAYING FOR THIS CAR BEEN $5400 LEFT FOR THE LONGEST AND I BEEN PAYING FOR THIS CAR LIKE IM SUPPOSE TO , ON TIME . I GOT THE CAR FROM KINGS AUTO LLC

07/18/2020
Components: STEERING
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

POWER STEERING FAULT CODE APPEARED ON THE DASH AND THE STEERING WHEEL WAS FROZEN. TURNING THE IGNITION OFF AND RESTARTING THE CAR RETURNED IT TO NORMAL MODE. WE COULD THEN DRIVE THE CAR TO THE MONTROSE FORD DEALERSHIP WHERE THE SAID IT NEED A NEW ELECTRIC POWER STEERING UNIT. COST $1800 PLUS. THE CAR ONLY HAS 44500 MILES AND HAS BEEN VERY WELL MAINTAIN.

07/17/2020
Components: SERVICE BRAKES
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

NHTSA RECALL#:19V904 IS WAY OVERDUE. INITIAL FORD NOTICE SAID THAT PARTS WOULD BE AVAILABLE 1ST QUARTER 2020. IT'S NOW 3RD QUARTER 2020. I BELIEVE THAT FORD IS HOPING THESE OLDER CARS "JUST GO AWAY".

07/16/2020
Components: STEERING
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

I GUESS IT IS GOING TO TAKE A FAMILY GETTING KILLED BEFORE ANYONE DOES ANYTHING ABOUT THE POWER STEERING PROBLEMS IN THE 2010 FORD FUSIONS... IT IS A SHAME... THE PART NUMBERS FOR THE STEERING GEAR ARE THE SAME FROM 2010- AND UP... THEY DID A RECALL ON THE 2011 BUT I GUESS THE LIVES OF THE 2010 OWNERS ARE NOT IMPORTANT.... I SAY WE START A CLASS ACTION LAWSUIT AGAINST FORD AND NHTSA FOR ENDANGERING OUR LIVES

07/16/2020
Components: AIR BAGS
Incident Date: 09/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT CALLING ON BEHALF OF A CLIENT WHO OWNED A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AND WAS TURNING INTO A PARKING LOT, ANOTHER VEHICLE WAS COMING CROSS WAY AND STRUCK VEHICLE REAR PASSENGER SIDE WHEEL AND THE QUARTER PANEL. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG DEPLOY BUT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER SUSTAINED SEVERE HEAD INJURIES REQUIRING BRAIN SURGERY AND RECEIVED MEDICAL ATTENTION. THE OTHER DRIVER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR REPAIRS BUT DEEMED THE VEHICLE DESTROYED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE FRONT DRIVER SIDE AIR BAG SHOULD NOT DEPLOY UNLESS IT WAS SUSPECTED A RISK OF SERIOUS INJURY. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *LN*JB

07/14/2020
Components: SERVICE BRAKES
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

MY 2010 FUSION IS EXPERIENCING THE STICKING ABS VALVE THAT IS COVERED UNDER NHTSA IDENTIFIER 19V904 BUT THE PRODUCTION DATE IS OUTSIDE OF THE PRODUCTION DATE RANGE FOR FORD RECALL # 19S54. I AM EXPERIENCING THE LOSS OF PEDAL RESISTANCE ASSOCIATED WITH THE STICKING ABS VALVE BUT MY VEHICLE IS NOT COVERED BY THE RECALL. THE LATEST INSTANCE HAPPENED AS I TURNED AND SLOWED AS I CROSSED A RAILROAD TRACK, TRIGGERING AN ABS EVENT. THIS SAFETY ISSUE IS BEING EXPERIENCED BY MANY LATER PRODUCTION DATES THAN COVERED.

07/11/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

INTERIOR AC BLOWER MOTOR FAILURE. SAME ISSUE IN A PREVIOUS 2010 FORD FUSION. AIR WOULD FLUCTUATE ON AND OFF AND THEN WILL DIE COMPLETELY. NOTHING FIXES THE ISSUE BESIDES REPLACING BLOWER MOTOR AND RESISTOR.

07/10/2020
Components: STEERING
Incident Date: 07/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY POWER STEERING WENT. OUT ON MY 2010 FORD FUSION WHILE I WAS DRIVEING THRU THE MOUNTAINS OF WEST VIRGINA VIRGINA

07/07/2020
Components: AIR BAGS
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

I'VE CONTACTED EMPIRE FORD OF ABINGDON VIRGINIA TWICE BY PHONE: ONCE ON AUGUST 27TH AND AGAIN ON AUGUST 28TH 2019, AND WENT IN PERSON TO THE DEALERSHIP ON THE 25TH OF SEPTEMBER 2019 AND PHYSICAL HANDED THEM MY VEHICLE REGISTRATION TO GET THIS RECALL TAKEN CARE OF. AS OF YET, JULY 2020, I HAVE HAD NO HELP GETTING MY RECALL FIX, AND YET, FORD CONTINUES TO FLOOD MY MAIL BOX WITH 'URGENT RECALL' MAIL. EITHER THIS IS NOT AN URGENT RECALL OR FORD MOTOR COMPANY DOES NOT CARE ABOUT MY SAFETY; OR MAYBE THE DEALERSHIP IN GENERAL DOES NOT CARE ABOUT MY SAFETY. PLEASE ADVISE, OR AT LEAST GET FORD MOTOR COMPANY TO STOP THE HARASSING RECALL MAIL.THANKS

07/07/2020
Components: STEERING
Incident Date: 02/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE FOLLOWING ALERT APPEARS WHEN I START MY CAR: "POWER STEERING ASSIST FAULT". AT THIS POINT, THE STEERING WHEEL IS LOCKED AND TOO HARD TO TURN. AT FIRST, I WOULD TURN THE CAR OFF AND BACK ON, AND IT WOULD BE FINE. BUT FOR THE PAST FEW WEEKS, I'VE BEEN UNABLE TO DRIVE THE CAR AT ALL.

07/07/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE VEHICLE HAS NO POWER STEERING OR TRACTION CONTROL. IT IS DISPLAYING THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACTION CONTROL. ACCORDING TO THE DEALER, THE ONLY WAY TO CORRECT THE PROBLEM IS REPLACING THE RACK & PINION WHICH IS $1400. I'VE RESEARCHED A RECALL ON 2011 FUSION'S WITH THE SAME PROBLEM. WHY IS THE 2010 EXCLUDED? I DO NOT FEEL THE VEHICLE IS SAFE TO DRIVE, BUT IS THE ONLY TRANSPORTATION I HAVE. THE FAULT OCCURS ALL THE TIME, SITTING, DRIVING, ETC.

07/04/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

DTCS U3000:04, U3000:49 AND U2011:49 APPEARED WHILE PUTTING THE VEHICLE IN REVERSE, AND HAS BEEN INTERMITTENT SINCE, CAUSES COMPLETE LOSS OF POWER STEERING UNTIL ABLE TO RESTART THE VEHICLE.

07/02/2020
Components: SERVICE BRAKES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING BOTH ON CITY STREETS AND ON HIGHWAY THE BRAKES HAVE FAILED WITH THE PEDAL GOING TO THE FLOOR AND NO SLOWING OF THE VEHICLE. AFTER EACH OF THESE INCIDENTS THE SYSTEM REBUILDS PRESSURE AND FUNCTIONS AS IT SHOULD FOR A WHILE. THE PROBLEM HAS BEEN IDENTIFIED AS A FAULTY VALVE IN THE SYSTEM. THIS HAS BEEN REPORTED TO FORD MOTOR COMPANY WITH NO RESOLUTION OFFERED. FURTHER RESEARCH SHOWS THE COMPANY IS AWARE OF THIS PROBLEM AND HAS A REFERENCE NUMBER OF 19S54 FOR THE PROBLEM BUT REFUSES TO FIX THE PROBLEM. *TR

07/02/2020
Components: STEERING
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

STEERING WHEEL FROZE WHILE DRIVING ON THE HIGHWAY AND ADVANCE TRACK CAME ON. *TR

07/01/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE POWER STEERING HAS GONE OUT AGAIN AFTER I HAD IT REPLACED LESS THAN 2 YEARS AGO. THANKFULLY IT WENT OUT ON START UP AND NOT WHILE DRIVING OR I MIGHT HAVE BEEN IN DANGER.

07/01/2020
Components: SERVICE BRAKES
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AS I DRIVE AND HAVE TO HIT MY BRAKES HARD TO AVOID CRASHING OR HITTING SOMEONE/OBJECT, MY BRAKES WILL THEN GO TO THE FLOOR BEFORE FULLY BRAKING AGAIN. THIS HAS BEEN THE CASE FOR SEVERAL MONTHS NOW, WHERE MY BRAKES HAVE NOT BEEN WORKING PROPERLY AND RESULTS IN EXTENDED BRAKE PEDAL TRAVEL.

07/01/2020
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 12/17/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, WITHOUT WARNING THE VEHICLE IN FRONT SLAMMED ON THERE BRAKE WHICH CAUSED THE CONTACT TO SLAM ON HIS BRAKE PEDAL HOWEVER, THE BRAKE PEDAL FAILED TO ENGAGE PROPERLY, EXTENDING THE BRAKING DISTANCE. THE CONTACT STEERED THE VEHICLE TO THE RIGHT TO PREVENT CRASHING INTO THE VEHICLE IN FRONT. THE VEHICLE WAS TAKEN TO HINDER FORD, INC (505 S PHILADELPHIA BLVD, ABERDEEN, MD 21001) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ANTI-LOCK BRAKES MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. THE VIN WAS NOT AVAILABLE.

06/30/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, SPUTTERED, AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TOWN AND COUNTRY FORD LOCATED AT 7800 E. LLOYD EXPY, EVANSVILLE, IN 47715, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.

06/29/2020
Components: STEERING
Incident Date: 06/27/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT'S RELATIVE OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS RELATIVE WAS DRIVING AT 30 MPH, SHE ATTEMPTED TO MAKE A LEFT TURN AND THE POWER STEERING SUDDENLY FAILED. DUE TO THE FAILURE, THE CONTACT DROVE INTO A DITCH AS SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. THE AIR BAGS DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE CONTACT SUFFERED NO INJURIES AND THE POLICE WERE NOT CALLED TO THE SCENE OF THE ACCIDENT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AFTER THE FAILURE. THE CONTACT CALLED SARCHIONE FORD LINCOLN OF ALLIANCE (2480 W STATE ST, ALLIANCE, OH 44601) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND GAVE THE CONTACT THE SAME INFORMATION AS THE DEALER. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

06/26/2020
Components: SERVICE BRAKES
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I WAS DRIVING NORMALLY IN MY 2010 FORD FUSION ON HIGHWAY 31 AND CAME UP ON A STOP LIGHT, WENT TO PRESS MY BRAKES AND THE PEDAL GOES TO THE FLOOR. THIS HAS BEEN THE CASE FOR THE PAST COUPLE OF DAYS, I DID MY RESEARCH AND FOUND THAT THE 2010 FUSION WAS RECALLED AND THE MASTER CYLINDER NEEDING TO BE REPLACED. MY CAR DOES NOT QUALIFY FOR THE RECALL AS IT WASN'T BUILT IN THE TIME FRAME OF GETTING THAT RECALL. I ALMOST RAN THE RED LIGHT AND THOUGHT I WASN'T GOING TO BE ABLE TO STOP IN TIME. I CAN'T DRIVE MY CAR AS IT IS NOT SAFE FOR THE ROAD! *TR

06/23/2020
Components: STEERING
Incident Date: 06/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

SUDDEN POWER STEERING FAILURE. STARTED GOING OUT WHILE DRIVING 25MPH. STOPPED THE CAR THEN TURNED IT BACK ON, IT HAD 0 POWER STEERING AVAILABLE AFTER THAT. ENDANGERED MY 6 MONTH OLD. SAME ISSUE AS EVERYONE ELSE. POWER STEERING GOES OUT, SAME PART RECALLED IN 2011-2013. SAME PART IS IN MY VEHICLE. PLEASE MAKE FORD HELP US WITH THE 1600-2000 COST OF REPLACEMENT. *TR

06/22/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 60 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE ADVANCE TRAC AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLOCK SPRING AND THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ZOELLNER FORD-LINCOLN OF BEATRICE LOCATED AT 4115 NORTH S 6TH ST, BEATRICE, NE 68310, 402-223-2547, WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.*DT*JB

06/20/2020
Components: STRUCTURE
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY WIFE WAS DRIVING THE CAR AND THE DRIVER'S SIDE DOOR SPONTANEOUSLY OPENED AND UPON RETURN WOULD NOT LATCH. LUCKILY SHE WAS ONLY IN THE DRIVEWAY. I LOOKED ONLINE AND THIS SEEMS TO BE A COMMON PROBLEM ON THIS CAR. *TR

06/19/2020
Components: SERVICE BRAKES
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

THE VEHICLE WAS TAKEN TO A MECHANIC WHEN THE BREAKS STOPPED WORKING PROPERLY. THE MECHANIC FOUND A PROBLEM WITH THE HYDRAULIC CONTROL UNIT WITH THE BREAKS. THE PROBLEM MATCHED EXACTLY WITH RECALL NUMBER 19S54, WHICH WAS MADE FOR THE 2010 FORD FUSION. HOWEVER, BECAUSE THE VEHICLE IS A 2010 FORD FUSION HYBRID THE RECALL DID NOT APPLY. SINCE IT IS THE SAME ISSUE AS THE ORIGINAL RECALL, THE FORD FUSION HYBRID SHOULD BE ADDED TO THE RECALL LIST. *TR

06/18/2020
Components: STEERING
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

POWER STEERING ASSIST FAULT DISABLE POWER STEERING. *TR

06/18/2020
Components: STEERING
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED HE DEPRESSED BRAKE PEDAL TO STOP THE VEHICLE IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO VILLAGE FORD INC LOCATED AT 23535 MICHIGAN AVE, DEARBORN, MI 48124, (313) 565-3900, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

06/17/2020
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

1.) C/S AIRBAG LIGHT IS ON - LOCAL DEALERSHIP FOUND PASSENGER AIRBAG IN B PILLAR IS CAUSE - NOT RELATED TO RECENTLY COMPLETED RECALL 19S34 ON PASSENGER AIRBAG INFLATER NPA1908055946 PER DEALERSHIP. NOT SURE WHY THE AIRBAG SYSTEMS IN THESE VEHICLES ARE PROBLEMATIC, BUT THE OWNER SHOULD NOT BE RESPONSIBLE FOR CHARGES FOR REPLACEMENT OF THESE PROBLEMATIC PARTS. POSSIBLE NEW RECALL NEEDED. 2.) RECALL 15V34 RELATING TO LEAKING CANISTER PURGE VALVE - FORD AUTHORIZED AN UPDATE TO THE VEHICLE POWERTRAIN CONTROL MODULE CALIBRATIONS TO HELP PREVENT PRESSURE CYCLES IN THE FUEL TANK - THESE CALIBRATIONS WERE PERFORMED HOWEVER THE PURGE VALVE HAS STILL FAILED. THE PART 9U5Z-9C915-H WAS ORIGINALLY RECOMMENDED 4 YEARS AGO WHEN THE RECALL WAS ISSUED BUT THE PART WAS UNAVAILABLE AT THE TIME, ON SPECIAL ORDER. VEHICLE OWNER REQUESTED REPAIR / PART REPLACEMENT REPEATEDLY BUT WAS TOLD THE PART REMAINED UNAVAILABLE AND WAS NOT AN ISSUE WITH THE RE-CALIBRATION UNLESS THE CHECK ENGINE LIGHT APPEARED. THE DEALERSHIP CLOSED THE RECALL WITHOUT REPLACING THE PART - 6 MONTHS LATER THE CHECK ENGINE LIGHT CAME ON AND THE CAUSE IS THE NEED FOR A REPLACEMENT CANISTER PURGE VALVE AND THE OWNER IS NOW RESPONSIBLE FOR THE REPAIR/REPLACEMENT COSTS. RECALL SHOULD BE HONORED. *TR

06/15/2020
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

INTERMITTENT LOSS OF POWER STEERING. POWER STEERING FAULT LIGHT COMES ON AND CAR IS ALMOST IMPOSSIBLE TO STEER. VERY DANGEROUS, MY DAUGHTER WAS GOING AROUND A TURN AND WAS BARELY ABLE TO STEER TO SAFETY! *TR

06/15/2020
Components: STEERING
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING ELECTRICAL FAILURE - WHOLE SYSTEM NEEDS TO BE REPLACED. *TR

06/12/2020
Components: STEERING
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

POWER STEERING ASSIST FAULT AT RANDOM TIMES AND MAY GO AWAY WHEN YOU TURN THE VEHICLE OFF AND BACK ON BUT STILL COMES BACK RANDOMLY OUT OF NOWHERE. *TR

06/11/2020
Components: SERVICE BRAKES
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. HYDRAULIC CONTROL UNIT SEEMS BAD LIKE HUNDREDS OF OTHERS REPORT. VIN DOES NOT MATCH THE RECALL FOR 2010-2013 FUSIN\MERCURY CARS. IT HOWEVER IS SAME PROBLEM. BRAKE PADS, FLUSH AND CHECK OF BRAKE BOOSTER TESTS FINE. *TR

06/09/2020
Components: SERVICE BRAKES
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0LG8AR******
Summary

RECEIVED A LETTER FROM FORD IN JANUARY 2020 STATING THAT THERE WAS A RECALL ON MY 2010 FORD FUSION. A VALVE IN THE HYDRAULIC CONTROL UNIT THE OF THE ANTI-LOCK BRAKING MAY BE STUCK OPEN. IT'S BEEN SIX MONTHS AND STILL THIS HAS NOT YET BEEN RESOLVED! NOT A VERY COMFORTABLE SITUATION TO BE DRIVING A CAR THAT COULD HAVE A PROBLEM WITH THE BRAKES! A YEAR AGO WE LOST THE POWER STEERING ON MY CAR..ALMOST RESULTING IN AN ACCIDENT...REPORTED THIS TO NHTSA AND TO FORD...NEVER HEARD BACK FROM EITHER...AND IT COST $1800 TO REPAIR...SHOULD HAVE BEEN RECALLED AS FORD DID RECALL THE 2011 AND 2012'S...BUT IGNORED THE 2010 WITH THE SAME PROBLEM! I WOULD LIKE TO KNOW WHEN THIS BRAKE ISSUE CAN BE REPAIRED? FORD SENDS A RECALL LETTER IN JANUARY AND DOES NOT SEND ANY UPDATES OR INFORMATION ON THE RECALL! *TR

06/05/2020
Components: STEERING
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC LIGHT CAME ON..NEVER EVER HAD ANY KIND OF PROBLEM LIKE THIS BEFORE...DROVE IT ALL AROUND TOWN ALL DAY TODAY..GOT OUTTA CAR AND CAME BACK TO START IT AND STEERING IS UNMANAGENABLE TO DRIVE...I'VE HAD NO WARNING SIGNS OF ANYTHING! MY CAR IS IN PERFECT CONDITION..PLEASE HELP ME...IAM A SINGLE MOM AND CANT AFFORD A HUGE REPAIR ..I DON'T KNOW WHAT I SHOULD DO...THANK YOU..[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/03/2020
Components: STEERING
Incident Date: 05/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING STEERING WENT OUT AND BECAME VERY HARD TO STEER OFF ROADWAY AND INTO PARKING AREA , SERVICE POWER STEERING NOW /MESSAGE APPEARED ON DASH. *TR

06/01/2020
Components: SERVICE BRAKES
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

AS I WAS DRIVING THE BRAKES SUDDENLY STOPPED WORKING. LUCKILY I WAS IN A PARKING LOT. ADVANCED TRACTION, ABS, AND CHECK BRAKE LIGHTS CAME ON. VERY DANGEROUS STUFF. *TR

05/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

PULLED OUT OF PARKING SPACE, MADE LEFT TURN, WENT ABOUT 50 FT. AND CAR TOTALLY DIED. NO BATTERY POWER AT ALL. NO DASH LIGHTS WHEN KEY IS ON, NO HAZARD LIGHTS, WON'T START, NO BATTERY POWER AT ALL. REMOVED BATTERY TERMINALS FOR A FEW MINUTES AND REPLACED. BATTERY POWER RESTORED, CAR STARTED AND EVERYTHING WORKED. NO RESETTING CLOCKS OR RADIO.*DT*JB *TR

05/26/2020
Components: WHEELS,SERVICE BRAKES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS WERE DIFFICULT TO REMOVE FROM THE VEHICLE WHILE ATTEMPTING TO CHANGE TIRES ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE TWO-PIECE LUG NUT FUSING TOGETHER. ADDITIONALLY, WHILE DRIVING, THE OUTER SHELL OF THE LUG NUTS DETACHED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS ALSO EXTENDED WHILE DEPRESSING THE BRAKE PEDAL. INDEPENDENCE FORD LOCATED AT 3101 COLUMBIA BLVD, BLOOMSBURG PA, 17815 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 115,000. *BF*JB

05/26/2020
Components: SERVICE BRAKES
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

MY CARS BACK BRAKES LOCKED UP DESTROYING MY BACK CALIPERS PADS AND ROTORS. I WAS ABLE TO GET THE TO THE SHOP AND THE INFORMED ME THAT THE ABS MODULE WAS MALFUNCTIONING AND CAUSED THIS DAMAGE. WITH SOME RESEARCH I FOUND OUT THAT FORD ISSUED A RECALL FOR THIS SPECIFIC PROBLEM FOR EVERY FORD FUSION UP TO 07/09 MY CAR WAS MANUFACTURED 10/09 AND NOT INCLUDED IN THE RECALL. THIS ISSUE IS THE EXACT SAME AS WHAT THEY RECALLED BY MY VIN WAS NOT INCLUDED. *TR

05/23/2020
Components: ELECTRICAL SYSTEM,TIRES,WHEELS,SERVICE BRAKES
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DASH PANEL INDICATED DOOR AJAR, EMERGENCY AND OTHER BRAKES WERE ENGAGED, TIRE PRESSURE LOW, INTERIOR LIGHTS CAME ON, BLINKERS NO LONGER WORK. THIS ALL HAPPENED SUDDENLY WHILE DRIVING DOWN A FLAT STREET, 25 MPH, WEATHER WAS 65 DEGREES, DRY WEATHER, DURING THE DAY. *TR

05/22/2020
Components: STEERING
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ELECTRONIC POWER STEERING ASSIST FAILURE ALERT. CAUSING TO HAVE NO POWER STEERING. *TR

05/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

FOR A SECOND TIME ON THIS CAR, THE DRIVERS SIDE DOOR HANDLE BROKE. I PAID FOR THE REPAIR THE FIRST TIME, BUT FORD SAYS THE WARRANTY HAS EXPIRED ON THIS 2ND HANDLE. I WROTE TO FORD AND EXPLAINED THAT THIS PART IS EVIDENTLY DEFECTIVE ... 2 TIMES THE SAME PART BROKE. THEY REPLIED THEY DO NOT HAVE ANY RECALL IN EFFECT. NOW I CANT LOCK THE CAR. *TR

05/13/2020
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

MY FAMILY FINANCED OUR 2010 FUSION SEL IN SEPTEMBER OF 2011, WAS CERTIFIED USED WITH 7,900 MILES, PURCHASED WITH EXTENDED WARRANTY AS WELL. MY MOM AND MY SISTER DROVE THE CAR FOR ABOUT 7 YEARS, THEY LOVED IT AND HAD NO ISSUES WITH IT. THEY PASSED IT DOWN TO ME IN 2018 WHEN I GOT MY LICENSE, MY MOTHER TOLD ME HOW TO TAKE CARE OF OUR CARS AND WHAT NOT TO DO, WE DON'T ABUSE OUR VEHICLES. THE FIRST MAJOR ISSUE WAS THE THROTTLE BODY THAT COMPLETELY WENT OUT AFTER ACCELERATING FROM A GREEN LIGHT IT FELT LIKE MY TRANSMISSION WAS GOING TO FALL OUT OF MY CAR, WITH THE RPM JUMPING UP AND DOWN, SHIFTED HORRIBLY. I THEN DROVE MY POSSESSED CAR TO THE NEAREST DEALER, THE THROTTLE BODY WAS REPLACED THE SAME DAY IN MAY OF 2018 UNDER WARRANTY AND WORKED FINE EVER SINCE (SOMETIMES). THEY SAID THIS IS A COMMON ISSUE. EXTREMELY LEAKY 17' RIMS CAUSING MULTIPLE MORNINGS WHERE I WOKE UP TO A FLAT TIRE. FORD SAID NOTHING THEY CAN DO EVEN THOUGH IT'S THE SAME STOCK RIMS SINCE WE'VE BOUGHT IT (SAME PROBLEMS EVEN WITH NEW TIRES). TIRE PRESSURE SENSOR FAULT THAT'S BEEN FAULTY SINCE 2018 ESPECIALLY IN THE COLD, TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THEY FIX IT, BUT THEY DIDN'T. AND NOW I FEEL LIKE MY STEERING IS GOING OUT, I SOMETIMES LOSE POWER WHENEVER I TURN LEFT, THE ORANGE STABILITRAK/STABILITY LIGHTS UP ON MY DASH AND IS A LITTLE ROUGH, IN APRIL OF 2020 I TURNED INTO MY DRIVEWAY TURNING LEFT, MY ENGINE COMPLETELY STALLED, IF I WOULDN'T HAVE STRAIGHTENED OUT MY STEERING I WOULD HAVE COMPLETELY HIT THE CORNER OF MY PORCH. I'M AFRAID TO DRIVE THIS CAR ON THE FREEWAY, BOTH ENGINE AND STEERING ISSUES? DEALER SAYS IT'S NORMAL AND THAT IT'S FINE. RIGHT.. NOT WHAT CARCOMPLAINTS.COM SAYS I'M 18 ABOUT TO GRADUATE AND GO TO COLLEGE IN SEPTEMBER, I CURRENTLY HAVE NO JOB DUE TO THE QUARANTINE, AND MIGHT HAVE TO CONSIDER PURCHASING A NEW FUSION BEFORE MY CURRENT CAR INJURES/KILLS ME. *TR

05/10/2020
Components: SERVICE BRAKES
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

BRAKE PEDAL GOES TO THE FLOOR WITH WEAK BRAKING POWER. IT OCCURS WHILE MOVING AND STATIONARY. BRAKES DO NOT GENERATE SUFFICIENT PRESSURE IN SYSTEM. *TR

05/08/2020
Components: STEERING
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TWICE IN 2 MONTHS (MARCH 15, 2020 AND MAY 7, 2020) THE POWER STEERING ASSIST FAULT APPEARED IN THE MESSAGE CENTER. BOTH TIMES THE MESSAGE APPEARED WHEN GEAR WAS PUT IN DRIVE OR REVERSE AND CONTINUED TO APPEAR WHEN ATTEMPTING TO BACKUP (REVERSE) OR DRIVE FORWARD ON MAY 7 NOT ONLY DID THE FAULT MESSAGE APPEAR BUT THE CAR ALSO CUT OFF. THIS LAST INCIDENT HAPPENED WITH MY MOM WHO IS 70+ LUCKILY SHE WAS ONLY TRYING TO DRIVE OUT OF THE DRIVEWAY TO GET ONTO THE ROAD BUT WHAT IF THIS HAPPENED TO HER OR ME WHILE DRIVING ON A ROAD OR THE HIGHWAY ?!?!? *TR

05/08/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE DISTANCE TO BE EXTENDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNBELT FORD OF ALBANY (2926 N. SLAPPEY BLVD, ALBANY, GA 31701), AND WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 121,773.

05/07/2020
Components: SERVICE BRAKES
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHEN TEMPERATURE DROPS TO LESS THAN 35 DEGREES FAHRENHEIT OUTSIDE REAR BREAKS GET STUCK AND PEDAL FALLS TO THE FLOOR CAUSING CAR NOT TO STOP. HAD REAR CALIPERS REPLACED TO CORRECT THE PROBLEM AND FOUND OUT THAT IT IS THE ABS VALVE BODY. ALSO SAW OTHER REPORTS AND THAT A RECALL WAS BEING ISSUED ONLY TO FIND THAT MY CAR WAS NOT INCLUDED. I LOVE THIS CAR IT HAS HAD OTHER RECALLS AND PROBLEMS BUT HAS OTHERWISE BEEN VERY RELIABLE AND FORD HAS FIXED JUST ABOUT ALL THE ISSUES IT HAS HAD EXCEPT THIS. *TR

05/05/2020
Components: STEERING
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING ASSIST FAULT LIGHT CAME ON AND MY VEHICLE WHEEL LOCKED UP AND WILL NOT MOVE IN ANY DIRECTION. MY VEHICLE WAS STATIONARY IN PARKED POSITION. *TR

05/04/2020
Components: SERVICE BRAKES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

HCU LEFT FRONT AND RIGHT REAR VALVES ARE POTENTIALLY STUCK CLOSED. MY MECHANIC ATTEMPTED AND FAILED THE ABS SERVICE BLEED PROCEDURE. VERIFIED PRESSURE OUTPUT FROM MASTER CYLINDER (BRAND NEW) TO ABS HCU. MONITORED MAX INPUT PRESSURE WITHIN SPEC AT ABS PRESSURE TRANSDUCER. MECHANIC SUSPECTS HCU FAULT LIKELY RELATED TO RECENT RECALL. I CALLED FORD AND WHILE IT MATCHED THE DESCRIPTION OF THE MENTIONED RECALL, MY VIN NUMBER DID NOT QUALIFY. WAS TOLD TO HAVE THE MAINTENANCE PERFORMED AND KEEP RECEIPT FOR POTENTIAL REIMBURSEMENT IN THE FUTURE.

05/04/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

I TOOK MY CAR TO GRIFFIN FORD IN TIFTON GA FOR THE AIR BAGS RECALL AND THE FUEL TANK RECALL. THEY FIXED THE AIR BAGS BUT SAID NOTHING WAS WRONG WITH THE FUEL RECALL. BUT I EXPLAINED TO THEM THAT THE CAR WILL BURST GAS OUT WHILE PUMPING AND GAS LEAK UNDER THE CAR. THEY SAID NOTHING WAS WRONG WITH IT. I TOOK IT THE FORD PLACE IN TURNER COUNTY AND THEY SAID IT WAS THE CANISTER VALVE SOLENOID. BUT THEY SAID IT WAS A RECALL ON IT. I'M CONFUSED NOW I GOT TO BUY ONE AND PAY TO HAVE IT REPLACED.

05/01/2020
Components: STEERING,AIR BAGS
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

ELECTRONIC POWER STEERING ASSIST FAILURE FAULTY ENGINEERING AND FAILURE TO ACKNOWLEDGE THE PROBLEM AS A MANUFACTURER FOR ALL MODELS AFFECTED NOT JUST CERTAIN VINS THE CAR IS ONE OF THE VINS NOT RECALLED FOR THE ISSUE BUT HAS THE STATED ISSUE LIKE THE OTHER VEHICLES RECALLED, FULLY GROWN HEALTHY MAN CANT EVEN MOVE THE STEERING WHEEL.FIRD SAYS IT IS NOT UNDER RECALL THE ENTIRE POWER STEERING RACK HAS BEEN REPLACED AND STILL HAS NO POWER STEERING

04/30/2020
Components: STEERING
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING CEASED WITH AN ONCOMING VEHICLE APPROACHING. THE CONTACT AVOIDED A COLLISION WHILE USING EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT DROVE THE VEHICLE AT 4-5 MPH TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCOMPLETE. THE VEHICLE WAS THEN TAKEN TO A SECOND INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING ANGLE SENSOR AND POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JIM CLICK FORD OF SAHUARITA & GREEN VALLEY (1030 W DUVAL RD, GREEN VALLEY, AZ 85614) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. *DT*DT *JS*JB

04/27/2020
Components: STEERING
Incident Date: 04/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

SERVICE ADVANCE TRAC WARNING MESSAGE CAME ON DASH. POWER STEERING ASSIST ALSO CAME ON DASH MESSAGE. I COULD NOT STEER VEHICLE. I COULD BARILY GET IT BACK INTO MY GARAGE. FUSION PUT IN REVERSE LIGHTS CAME ON AS I MOVED BACKWARD. STEERING LOCKED UP BELIEVE IT IS ELECTRONIC STEERING MODULE

04/26/2020
Components: STEERING
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEN TURNING ON THE VEHICLE A POWER STEERING ASSIST FAULT WILL DISPLAY A CROSSED THE DASH. WHEN THIS HAPPENS POWER STEERING IS LOST AND MAKES DIFFICULT DRIVING CONDITIONS. SOMETIMES TURNS OFF WHEN RESTARTING THE VEHICLE SOMETIMES DOESN'T TURN OFF FOR A COUPLE TIMES.

04/24/2020
Components: SERVICE BRAKES
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING DOWN THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RICH FORD (8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

04/24/2020
Components: STEERING
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

VEHICLE DISPLAYS A POWER STEERING ASSIST WARNING ERROR AND THEN THE STEERING BECOMES VERY HARD TO MANEUVER. VEHICLE WAS RUNNING, SOMETIMES STATIONARY, SOMETIMES ON A CITY STREET WHILE TURNING. OTHER FORD FUSIONS HAVE HAD A RECALL BUT FORD CUSTOMER SERVICE TELLS ME THIS VEHICLE IS NOT INCLUDED IN THE RECALL. SINCE IT IS A SAFETY ISSUE, I THINK IT SHOULD BE INCLUDED IN THE RECALL.

04/23/2020
Components: STEERING
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST AND THE SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO TASCA FORD (250 WEBSTER SQUARE RD, BERLIN, CT 06037) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,026. * BF*JB

04/22/2020
Components: STEERING
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

BACKING OUT OF PARKING SPACE, THE STEERING LOCKS UP AND THE "POWER STEERING ASSIST" WARNING APPEARS ON THE DASH....CAN'T CONTROL VEHICLE WHEN THIS HAPPENS..IT SEEMS AS THOUGH THE STEERING IS "LOCKED UP"....HAVE TO TURN OFF IGNITION AND RESTART.... THIS HAS HAPPENED MULTIPLE TIMES.

04/15/2020
Components: STEERING
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE POWER STEERING ON MY CAR NO LONGER WORKS. THE VEHICLE INFORMATION CENTER SCREEN READS "POWER STEERING ASSIST FAULT" AND THEN A YELLOW LIGHT ILLUMINATES FOR "SERVICE ADVANCETRAC". MY CAR HAS BEEN IN GOOD WORKING CONDITION, WELL MAINTAINED, AND RELIABLE UP UNTIL THIS HAPPENED. FORD MOTOR COMPANY HAS RECALLED MY YEAR, MAKE, AND MODEL FOR STEERING ISSUES, BUT MY VIN WAS NOT ASSIGNED THEREFORE FORD WILL NOT REPAIR MY CAR. I BELIEVE THIS IS AN ERROR.

04/15/2020
Components: SERVICE BRAKES
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKING DISTANCE WAS EXTENDED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE AND SHOULD NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.

04/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I BOUGHT A 2010 FORD FUSION AUTOMATIC TRANSMISSION, 105000 MILES. AFTER 4 MONTHS, NOTICED A TRANSMISSION FLUID LEAK FROM DRIVERS SIDE. MECHANIC REPLACED THE SEAL AND LEFT CV SHAFT. I PAID $580 FOR THE REPAIR. CAR BROKE DOWN AFTER DRIVING 3 MILES AFTER REPAIR. HAD TO TOW BACK TO THE SHOP. THEY CHANGED THE SEAL AGAIN BUT I NOTICED THE OIL LEAK AGAIN. FEW DAYS LATER IT GOT WORST AND NOW I HAVE BEEN TOLD THAT THE AXCEL, SEAL AND BUSHING NEEDS TO BE REPLACED. THE COST OF THE REPAIR IS NOW $600. I READ IN A LOT OF FORUMS THAT THIS IS A COMMON ISSUE WITH FORD FUSIONS. I WISH I HAD KNOWN ABOUT THIS ISSUE EARLIER. WOULD HAVE NEVER BOUGHT FORD FUSION.

04/02/2020
Components: SERVICE BRAKES
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BRAKE PEDAL WAS SPONGEY WHEN DEPRESSED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (2207 NORTH BELT HWY, ST. JOSEPH MO), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 257,000.

03/30/2020
Components: STEERING,AIR BAGS
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I BOUGHT THE CAR USED AND THE POWER STEERING WENT OUT BY THE THIRD DAY AND THERE WAS A RECALL ON THE POWER STEERING AND THIS IS VERY DANGEROUS I HAVE A TWO YEAR OLD WHO IS IN THE CAR WITH ME AS WELL WHICH IS NOT SAFE. I HAVE SEEN MANY PEOPLE SINCE 2016 WITH THE SAME ISSUE I HAVE A IT IS VERY PRICEY TO FIX. WHY IS THERE NO RECALL ON THE 2010 BUT IT'S ONE FOR 2011 AND UP!

03/30/2020
Components: SERVICE BRAKES
Incident Date: 03/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

REQUEST TO ADD VIN # TO NHTSA CAMPAIGN ID#: 19V904000. BRAKE PEDAL ALWAYS WENT DOWN MORE THAN NORMAL. IN JUNE 2018, HAD REAR BRAKE PADS, CALIPER AND ROTORS REPLACED. OCTOBER 2018, HAD FRONT ROTORS REPLACED, MARCH 2020 HAD REAR BRAKE, CALIPERS AND ROTORS REPLACED AGAIN. MECHANIC BLED THE BRAKES AND COULD NOT ESTABLISH HYDRAULIC PRESSURE, BUT TESTED AND THERE WERE NO LEAKS. MECHANIC SAID THIS VEHICLE SHOULD BE ON THE RECALL LIST BECAUSE THERE IS NO REASON FOR THE BRAKES TO BE REPLACED THIS OFTEN, THE FLUID IS NOT GETTING WHERE IT NEEDS TO BE. VEHICLE IS CURRENTLY AT THE FORD SERVICE AND THEY WANT ME TO PAY FOR THEM TO BLEED THE BRAKES WHEN I JUST HAD A MECHANIC DO IT. MY MECHANIC CALLED THEM TO EXPLAIN, BUT SINCE THE VIN # IS NOT ON THE RECALL, THEY ARE NOT HANDLING THIS ISSUE PROFESSIONALLY. IT IS THE VALVES WITHIN THE HBS HYDRAULIC CONTROL UNIT THAT IS PROHIBITING THE VALVES FROM CLOSING PROPERLY WHICH IS WHY MY MECHANIC COULD NOT PRESSURIZE THE BRAKE FLUID IN THE SYSTEM. THE PEDAL GOES ALL THE WAY TO THE GROUND; THE CAR WAS TOWED TO THE DEALERSHIP. THEREFORE, I RESPECTFULLY REQUEST THIS VIN# BE ADDED TO THIS RECALL SO REPAIRS CAN BE MADE. THEY WILL NEED TO BLEED THE BRAKES ANYWAY AFTER REPLACING THE VALVES IN THE HCU. THIS CAR IS NOT DRIVEN EVERY DAY, AND SAT IN THE GARAGE MOST OF THE TIME FROM 2018 TO MARCH 2020. I DO HAVE RECEIPTS WITH DESCRIPTIONS OF WORK DONE. THIS IS A SCHOOL CAR AND I DON'T WANT TO RISK MY CHILD BEING IN AN ACCIDENT BECAUSE OF THIS. THANK YOU FOR YOUR CONSIDERATION AND I WOULD APPRECIATE A TIMELY RESPONSE.

03/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

'POWER STEERING ASSIST FAULT' THIS SHOWED UP ON MY SCREEN AS I WAS DRIVING AND THEN IT SLOWED ME DOWN TO A COMPLETE STOP. THEN AFTER A FEW WEEKS MY POWER STEERING WHEEL WENT OUT AND NOW IT SAYS 'SERVICE POWER STEERING NOW'

03/29/2020
Components: STEERING
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE POWER STEERING WENT OUT IN MY 2010 FORD FUSION THE THIRD DAY I HAD IT. YES IT WAS A USED VEHICLE. THE STEERING WHEEL IS VERY HARD TO TURN(STIFF). I SEEN THERE WAS A RECALL BUT IT WASN'T FOR MY VEHICLE BUT I HAVE SEEN HOW MANY PEOPLE HAVE COMPLAINED ABOUT THE SAME ISSUE AND NOTHING IS BEING DONE! I HAVE SEEN THINGS ALL THE WAY BACK FROM 2016 ABOUT THE POWER STEERING BEING FAULTY AND NO ONE WILL DO ANYTHING. BUT WHEN INNOCENT PEOPLE AND CHILDREN DIE DUE TO THIS ARE YOU GOING TO FEEL BAD!

03/29/2020
Components: STEERING
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

MARCH 29TH 2020 I WENT TO LEAVE MY HOME, STARTED MY CAR AND HAD NO POWER STEERING. ADVANCE TRACK CAME ON AND SO IS THE POWER STEERING ASSIST. I'M SO GRATEFUL MY KIDS WERENT IN THE CAR. I'D LIKE TO KNOW WHY THIS ISNT BEING RECALLED AS MANY OTHERS ARE EXPERIENCING ON THE 2010 AS WELL. NOT JUST 2011 2012. STEP IT UP FORD.

03/26/2020
Components: STEERING
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

THE POWER STEERING ASSIST AND THE TRAC HAS STOPPED WORKING. CAR IS VERY DIFFICULT TO STEER.

03/24/2020
Components: STEERING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE POWER STEERING HAS GONE IN MY CAR, I HAVE BEEN LOOKING INTO THIS FOR ABOUT SIX MONTHS NOW AND REALIZED THAT THERE ARE RECALLS FOR THE YEAR PRIOR TO IN THE YEAR AFTER MY MAKE UP MODEL FOR THE SAME ISSUES WHY HAS MY VEHICLE NOT THEN ISSUED A RECALL FOR THIS PROBLEM .

03/22/2020
Components: SERVICE BRAKES
Incident Date: 03/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

INTERMITTENTLY SHOWS BRAKE/ADVANCED TRACTION FAILURE. BRAKE PEDAL MUST BE PUSHED VERY HARD WHEN IT IS NEEDED. THE VEHICLE HAS BEEN TO THE DEALER SEVERAL TIMES BUT THE PROBLEM PERSISTS. SOMETIMES THE FAILURES ARE SEVERAL MONTHS APART AND USUALLY GO AWAY AFTER ONE OR TWO RESTARTS. TODAY THE PROBLEM HAPPENED AGAIN BUT I AM UNABLE TO CLEAR IT BY RESTARTING THE CAR. THE CAR WILL NOW HAVE TO GO TO THE DEALER ONCE MORE. I AM NOT BLAMING THE DEALER AS THEY HAVE DONE WHAT THEY CAN. FORD HAS BEEN AWARE OF THIS PROBLEM FOR A LONG TIME. THIS VERY DANGEROUS CONDITION SHOULD HAVE BEEN RE PAIRED BY NOW. TODAY'S PROBLEM HAPPENED WHEN DRIVING ABOUT 20 MPH ON A CITY ST. IN THE PAST IT MOSTLY HAPPENED WHEN STARTING THE VEHICLE AFTER IT HAD BEEN PARKED.

03/19/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

CAR ACCELLERATION IS SLUGGISH/WEAK AFTER CAR COMES TO COMPLETE STOP. POSES REAL DANGER WHEN ENTERING TRAFFIC, ESPECIALLY LEFT TURNS WITH ONCOMING TRAFFIC. PROBLEM HAS BEEN REPORTED BY SEVERAL OTHERS. CAUSE IS DESIGN DEFECT IN VEHICLE/BATTERY AGE COUNTER IN CAR'S COMPUTER. ONLY ALLOWS FOR ONE DIGIT. CAUSES BATTERY TO STOP WORKING PROPERLY AFTER CAR REACHES 10 YEARS OF AGE. MY CAR WAS PURCHASED IN AORIL 2010. HAD LOCAL AUTO SHOP RESET COUNTER TO "0". (CAR HAS ONLY 77,000 MILES) NOW FUNCTIONS AS INTENDED. COPY OF REPAIR INVOICE ATTACHED. I WILL SEND COPY TO FORD MOTOR COMPANY RQUESTING REIMBURSEMENT AFTER FILING REPORT HERE.

03/17/2020
Components: SERVICE BRAKES
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE PEDAL FAILED WITHOUT WARNING. THE CONTACT USED THE PARKING BRAKE AND PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE HYDRAULIC CONTROL UNIT. THE VEHICLE WAS THEN TOWED TO SUNBELT FORD OF ALBANY LOCATED AT (2926 N SLAPPEY BLVD, ALBANY, GA 31701) WHERE THE VEHICLE WAS DIAGNOSED FAILURE WAS CONFIRMED. THE CONTACT WAS THEN GIVEN AN ESTIMATE FOR THE REPAIR. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

03/16/2020
Components: STEERING
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WHEN I STARTED MY CAR THE OTHER MORNING THE POWER STEERING ASSIST FAULT MESSAGE CAME ON. NO POWER STEERING. HAVE READ REPORTS OF A RECALL FOR THIS? WHEN I SEARCHED MY CAR BY VIN NUMBER IT DID NOT SHOW AS A RECALL. IS THERE A RECALL ON THIS ISSUE OR NOT?

03/16/2020
Components: SERVICE BRAKES
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY FOR SIX MONTHS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER. THE VIN WAS CHECKED AGAINST RECALLS HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

03/16/2020
Components: SERVICE BRAKES
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE DRIVING ON I85 IN ATLANTA AT HIGHWAY SPEEDS THE VEHICLES AHEAD OF ME WILL BRAKE SUDDENLY CAUSING ME TO JAM MY BRAKES ALL THE WAY TO THE FLOOR. INSTEAD OF STOPPING OR SLOWING THE VEHICLE, IT CONTINUES TO GO FORWARD AND I ALMOST REAR END THE CAR AHEAD OF ME. I REPLACED THE MASTER CYLINDER AND ALL FOUR ROTORS, BRAKES AND CALIPERS. ALL TO NO EFFECT. AT SLOW SPEEDS IT WILL PULL TO ONE SIDE DURING BRAKING OR FEEL AS IF IT IS GRABBING ONE SIDE THEN THE OTHER INSTEAD OF A SINGLE SMOOTH PRESSURE. AT HIGHER SPEEDS YOU HAVE TO DOUBLE PUMP TO GET THE BRAKES TO ENGAGE WITH ANY FIRMNESS. THERE IS A ABS CONTROL UNIT RECALL ON THIS VEHICLE 19V904000 BUT IS FOR PLANT SPECIFIC VEHICLES. THIS RECALL NEEDS TO BE EXPANDED TO ALL 2010 FORD FUSIONS.IM GOING TO PAY TO HAVE THIS FIXED AND HOPE THE RECALL IS EXPANDED. AS IT IS, IT SITS IN MY YARD BECAUSE WE ARE TOO AFRAID TO DRIVE IT.

03/13/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

I WAS DRIVING ON THE FREEWAY WHEN THE BRAKE LIGHT CAME ON MY DASH THEN BEGAN TO BLINK. I STARTED TO PULL TO THE SIDE OF THE FREEWAY WHEN I NOTICED MY BRAKES WERE NOT WORKING, I COASTED TO A STOP AND CALLED TRIPLE A. THE CAR WAS TOWED TO A REPAIR SHOP WHERE I WAS TOLD THERE WAS NOTHING WRONG WITH THE BRAKES. I DROVE THE CAR OUT OF THE REPAIR SHOP AND WHEN I CAME TO THE FIRST STOP SIGN AGAIN IT FELT LIKE I HAD NO BRAKES. I WAS ONLY GOING ABOUT 15 MPH SO I WAS ABLE TO STOP THE CAR BY PUSHING EXTREMELY HARD DOWN ON THE BRAKE PEDAL AND USING THE AID OF MY EMERGENCY BRAKE. I RETURNED THE CAR TO THE REPAIR SHOP AND AFTER 2 DAYS THEY INFORMED ME THAT THE CAR HAD A PROBLEM THAT ONLY THE DEALERSHIP CAN FIX. THE CAR NEEDED THE BRAKE SYSTEM SOFTWARE UPDATED BECAUSE OF A GLITCH RESULTING IN THE BRAKE HYDRAULIC CONTROL UNIT TO GET STUCK OPEN OR REACT SLOWLY.

03/12/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I HAVE A FORD FUSION 2010 WE PURCHASED LAST YEAR AND APPARENTLY IT HAD THROTTLE ISSUES THAT WE COVERED A FEW YEARS AGO OUR CAR IS STARTING TO ACT UP WITH THIS TO WHERE LAST WEEK I COULD HAVE DIED ON A MAJOR HIGHWAY IN PA CAUSE I LOST ENGINE POWER AND YOUR COMPANY IS REFUSING TO FIX THE PROBLEM IF SOMETHING HAPPENS TO ME OR MY FAMILY I WILL SUE FORD BECAUSE YOUR COMPANY IS REFUSING TO HELP FIX MY CAR BECAUSE IT'S PAST THE 10 YEARS OR 150,000 IT SHOULD NOT MATTER. I KNOW IT'S THE THROTTLE CAUSE BOTH THE ENGINE LIGHT AND THE WRENCH WILL COME ON AND IT SHAKES BAD PLEASE I WANT THIS FIXED BY FORD AT NO CHARGE

03/11/2020
Components: AIR BAGS
Incident Date: 03/07/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT CAUSING THE CONTACT TO SLAM ON HIS BRAKES AND CRASH INTO THE OTHER VEHICLE'S DRIVER SIDE DOOR. THE CONTACT STATED THAT THE DRIVER'S FRONT AIR BAG FAILED TO DEPLOY CAUSING THE CONTACT TO HIT THE STEERING WHEEL WITH HIS CHEST. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE AS HE SUSTAINED BRUISING TO THE CHEST AND HAD DIFFICULTY BREATHING. THE OTHER VEHICLE OCCUPANT INJURIES WERE UNKNOWN. A POLICE REPORT WAS FAILED. THE POLICE TOWED THE VEHICLE TO A TOW LOT. THE VEHICLE WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE DEALER DON HINDS FORD (12875 FORD DR. FISHERS, IN 46038) WAS CONTACTED AND MADE AWARE OF THE ISSUES BUT NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

03/10/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

THE EV SYSTEM IS NO LONGER WORKING. THE HYBRID BATTERY IS HEALTHY AND THE OWNERS MANUAL STATES IT IS EXPECTED TO LAST THE LIFETIME OF THE VEHICLE. MANY OTHERS HAVE NOTED THIS ISSUE AS THE BATTERY "AGING OUT" AS PROGRAMMED BY FORD. A SUGGESTED REMEDY IS TO RESET THE BATTERY TO AGE >0;<10. WITHOUT THIS RESET, THE HYBRID RUNS ON ONLY THE GAS MOTOR. AT TIMES, THIS DELAYS ACCELERATION BOTH FORWARDS AND BACKWARDS AS THE GAS MOTOR (ICE) STARTS BACK UP AFTER STOP. THIS HESITATION CAN EASILY CAUSE A WRECK WHEN PULLING INTO TRAFFIC FROM A STOP.

03/09/2020
Components: SERVICE BRAKES
Incident Date: 03/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA8P0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CALLED ON BEHALF OF HER DAUGHTER THE DRIVE, WHOM WAS ATTEMPTING TO PARK THE VEHICLE AND WHILE THE BRAKE PEDAL WAS DEPRESSED THE VEHICLE SUDDENLY SURGED FORWARD. THE VEHICLE ENDED UP CRASHING INTO THE SIDE OF A RESTAURANT BUILDING. THE CONTACT STATED HER DAUGHTER HAD HEAD, NECK, AND BACK INJURIES BUT DID NOT IMMEDIATELY GO TO THE HOSPITAL UNTIL THE NEXT DAY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A PRIVATE LOT TO BE INVESTIGATED FOR PROBLEMS WITH THE BRAKES. THE INSURANCE COMPANY HAD NOT BEEN CONTACTED YET. THE VEHICLE WAS BOUGHT AT AN AUTO AUCTION SO THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 144,811.

03/07/2020
Components: STEERING
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY SERVICE ADVANCETRAC MESSAGE CAME UP ON MY DISPLAY WHILE I WAS DRIVING. THEN AS I WAS LEAVING EHERE I WAS I STARTED MY CAR AND THE SERVICE POWER STEERING NOW CAME UP ON MY DISPLAY, IT ALSO HAD A TIRE PRESSURE SENSOR FAULT MESSAGE. I LOST ALL POWER STEERING AND IT WON'T RESET. I HAVE UNHOOKED THE BATTERY TERMINALS, TAKEN IT AND HAD ALL THE CODES RESET. THE DASH WAS CLEAR FOR ABOUT 5 MINUTES BUT I STILL HAD NO POWER STEERING. THERE WAS A RECALL FOR 2011 AND 2012 FOR THE EXACT SAME ISSUES IM HAVING.

03/06/2020
Components: STEERING
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ?POWER STEERING ASSIST FAULT " ILLUMINATED ON THE MESSAGE CENTER AND THE STEERING WHEEL BECAME HARD TO MANEUVER. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF. THE VEHICLE WAS RESTARTED AND DROVE NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON ANOTHER OCCASION WHICH REVERING FROM A DRIVEWAY. THE VEHICLE WAS TAKEN TO THE DEALER WACONIA FORD, 235 MINNESOTA 5, WACONIA, MN 55387, THEY DETERMINED THAT THE STEERING CONTROL MODULE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. *DT CONSUMER STATED FORD HAD ANNOUNCED A RECALL FOR STEERING ISSUES ON 2011-2013 MODELS BUT NOT 2010 FUSION MODELS.*JB

03/04/2020
Components: STEERING
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE FIRST TIME 27 FEB I HAD JUST FINISHED FILLING UP WITH GAS AND WENT TO START THE CAR AND EXIT. ALARM SOUNDED AND POWER STEERING FAIL ON THE DASHBOARD. CAR HARD TO TURN. TURNED OF CAR RESTARTED AND HAS FINE. 2ND TIME 4 MARCH 1830 STARTED CAR TO DRIVE AND STEERING LOCKED UP AND ALARM SOUNDED

03/03/2020
Components: STEERING
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I RECENTLY PURCHASED THIS CAR FROM A PRIVATE PARTY. THERE IS A POWER STEERING ASSIST FAULT DISPLAYING ON THE SCREEN AND I HAVE ABSOLUTELY NO POWER STEERING. THE PREVIOUS OWNER INFORMED ME OF THE ISSUE BEFORE I PURCHASED THE VEHICLE. AND AFTER READING THAT THERE WAS A RECALL FOR THIS ISSUE BUT NOT FOR MY MODEL YEAR I WOULD LIKE TO KNOW WHY. ANY INFORMATION IS APPRECIATED

03/02/2020
Components: STEERING
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

CAR DISPLAYS WARNING OF "POWER STEERING ASSIST FAULT" AND CAR LOOSES ABILITY TO STEER. THIS HAPPENS WHEN THE CAR IS BOTH STATIONARY AND MOVING. THIS IS A SAFETY ISSUE. THIS WILL CAUSE ME TO WRECK WITH MY CHILDREN IN THE CAR.

03/02/2020
Components: SERVICE BRAKES
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

PERCEIVED LOSS OF BRAKES AS NOTED IN TSB-09-22-11. DEALER SAYS NO RECALL EXISTS FOR THIS CAR BUT THE PROBLEM OCCURRING. BRAKE SYSTEM WARNING LIGHTS CAME ON AND BRAKE PEDAL WENT NOTICABLY CLOSER TO THE FLOOR WHEN DEPRESSED

03/02/2020
Components: SERVICE BRAKES
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

HAD THE REAR BRAKES REPLACED AT TIRES PLUS DUE TO BRAKE FLUID LEAKING. THEY FLUSHED THE BRAKE SYSTEM AND NOW WE ARE GETTING AN ABS HCU (HYDRAULIC CONTROL UNIT) CODE AND THE VALVES ARE NOT CLOSING PROPERLY. WHEN I GOOGLED THIS ISSUE, IT APPEARS FORD RECALLED APPROXIMATELY 600,000 VEHICLES WHICH INCLUDED THE 2010 FORD FUSION, HOWEVER MY VEHICLE WAS NOT INCLUDED IN THE RECALL. THIS ISSUE IS CAUSING THE BRAKE PEDAL TO NOT ENGAGE. MY SON BROUGHT THE CAR INTO A TIRES PLUS IN DULUTH, MN DUE TO THE ISSUE WHEN HE'S DRIVING.

02/29/2020
Components: STEERING
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

THE POWER STEERING LOCKED UP AND WOULD NOT LET ME DRIVE THE CAR. THANK GOODNESS I WAS NOT DRIVING. THE CAR IS AT THE DEALER AND IT WILL COST MORE THAN $1700 TO FIX. I SEE THERE ARE RECALLS BECAUSE OF THIS AND I WANT TO KNOW WHY MINE IS NOT RECALLED? I AM A SINGLE MOM AND A CAREGIVER AND DON'T MAKE MUCH MONEY. I CAN'T AFFORD THIS. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED AND I HAD TO LEAVE IT AT MY SCHOOL UNTIL I COULD GET IT TOWED.

02/28/2020
Components: STEERING,ENGINE
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

AFTER A THROTTLE BODY REPLACEMENT , MY POWER STEERING RACK WENT OUT NOW ITS VERY HARD TO TURN

02/28/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO REVERSE AND THE STEERING CEASED WITH THE SERVICE ADVANCE TRACK WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO CARRIAGE FORD, INC. (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO VEHICLE TO TRI-COUNTY FORD LOCATED AT (4032 COMMERCE PKWY, LA GRANGE, KY 40031), WHERE THE DEALER CONTACTED THE MANUFACTURER ON BEHALF OF THE CONTACT. THE MANUFACTURER AGREED TO ASSIST FINANCIALLY TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

02/26/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

UPON 9 YEARS OF AGE MY 2010 FORD FUSION HYBRID (ANY MANY OTHERS) NO LONGER FUNCTIONS AS A HYBRID VEHICLE AND WILL ONLY USE THE INTERNAL COMBUSTION ENGINE. THIS CAUSES A SAFETY CONCERN DUE TO THE FACT THAT THE EV MOTOR IS SUPPOSED TO KICK IN FROM A STOP UPON ACCELERATION. THIS CAUSES A SIGNIFICANT DELAY IN ACCELERATION WHILE IT TRIES TO USE THE EV MOTOR BUT CANNOT DUE TO THIS LIMITATION. WHILE AT ROUNDABOUTS OR WHEN MAKING LEFT HAND TURNS THIS IS A SIGNIFICANT SAFETY ISSUE. FORD HAS DONE NOTHING TO ADDRESS THIS OR EVEN ACKNOWLEDGE THE FACT THAT THIS ISSUE EXISTS.

02/26/2020
Components: SERVICE BRAKES
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

MY VEHICLE EXPERIANCED AN ABS EVENT A COUPLE OF MONTHS WHILE DRIVING ON A LIGHTLY SNOW COVERED ROAD. SINCE THE EVENT THE BRAKE PEDAL REQUIRES EXTRA EFFORT TO STOP THE VEHICLE, ULTIMATELY ENDING WITH THE BRAKE PEDAL BEING DEPRESSED TO THE FLOOR BOARD. MY VEHICLE IS EXHIBITING IDENTICAL SYMPTOMS OUTLINED IN FORD'S RECALL 19S54, HOWEVER AFTER SPEAKING WITH CUSTOMER SERVICE I WAS INFORMED THAT MY VEHICLE PRODUCTION DATE OF MAY 2010 IS NOT INCLUDED IN THEIR RECALL. BEING THAT THIS ISSUE AFFECTS OTHER 2006-2010 FORD FUSION VEHICLES I FEEL THAT MY VEHICLE SHOULD BE COVERED UNDER THE ABOVE MENTIONED RECALL. (19S54) MY LOCAL MECHANIC INSPECTED THE BRAKE SYSTEM TODAY AND CAME TO THE SAME CONCLUSION, THAT THE ISSUE IS LIKELY BEING CAUSED BY A DEFECT WITHIN THE ABS VALVE UNIT.

02/26/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING I INTERMITTENTLY LOSE POWER STEERING. BEFORE I COULD SHUT THE CAR DOWN AND IT'LL RESET BUT NOW IT WON'T EVEN DO THAT. I'M SCARED IF MY WIFE DRIVES IT AND IT FAILS AND COULD CAUSE A FATAL ACCIDENT.

02/25/2020
Components: STEERING
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

STEERING FAULT MESSAGE ON DISPLAY SCREEN WHEN WARM STARTING CAR. COULD NOT MOVE THE STEERING WHEEL LEFT OR RIGHT WITH ENGINE RUNNING. TURNED OFF CAR. LET IT SET 4 45 MIN AND THEN RESTARTED. MESSAGE AGAIN FLASHED BUT WENT AWAY, DROVE CAR IMMEDIATELY TO DEALER. SEE ATTACHED.

02/24/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

IT HAS BEEN DISCOVERED THAT IN MANY IF NOT ALL FMC 4 DOOR SEDAN HYBRIDS WITH THE 2.5 LITER ENGINE AND NICKLE METAL HYDRIDE BATTERIES, OEM SOFTWARE STARTS TO DRASTICALLY REDUCE ELECTRIC VEHICLE OPERATION SOMETIME AFTER THE HYBRID WARRANTY EXPIRES. THE EFFECT OF THIS IS THE CAR'S ACCELERATION AND FUEL EFFICIENCY IS DRASTICALLY REDUCED AND AUTOMATIC PERIODIC BATTERY RE-CONDITIONING CEASES. THE CAR ESSENTIALLY CEASES TO FUNCTION AS A HYBRID AND THE ENGINE RUNS ALL THE TIME EXCEPT WHEN AT A STANDSTILL. UP TO 70,000 VEHICLES MAY BE AFFECTED. IT HAS BEEN FOUND THAT THIS ID CONTROLLED BY A BATTERY AGE FEATURE IN THE SOFTWARE. RESETTING THIS AGE TO ANY LOWER VALUE RESTORES COMPLETELY NORMAL HYBRID BEHAVIOR AND PERFORMANCE. FMC HAS REFUSED TO DO THIS INSTEAD QUOTING BATTERY REPLACEMENT FOR $8,000 AS THE SOLUTION. D.O. E. TESTS MANY YEARS AGO SHOWED ROBUST PERFORMANCE OF THE BATTERY OUT TO 160,000 MILES IN ACCELERATED TESTING. THE FIX IS A TEN MINUTE SOFTWARE BATTERY AGE CHANGE THAT FMC REFUSES TO DO. THE REDUCED ACCELERATION IS A SAFETY ISSUE AS THE ATKINSON CYCLE ENGINE WAS NOT DESIGNED TO BE UNASSISTED BY THE BATTERY AND HAS VERY SLOW POWER ACCELERATION WITHOUT IT.

02/23/2020
Components: STEERING
Incident Date: 02/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WHEN PUTTING CAR INTO REVERSE OR INTO DRIVE THE POWER STEERING FAULT MESSAGE POPS UP AND THE WHEEL LOCKS AND THERE IS NO CONTROL OF THE VEHICLE. IT'S SCARY BECAUSE WHAT HAPPENS IF I'M ON THE ROAD DRIVING AND IT HAPPENS. IT'S HAPPENED TO ME AT LEAST 6 TIMES IN THE LAST 2 MONTHS

02/22/2020
Components: STEERING
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

DRIVING HOME FROM COCOA BEACH ON THE HIGHWAY(80 MILES) GOT ABOUT HALF WAY HOME AND I GOT THE MESSAGE SERVICE POWER STEERING NOW AND SERVICE ADVANCED TRAC. CONTINUED DRIVING WITH POWER STEERING TILL I SHUT THE VEHICLE OFF. IT COMES AND GOES BUT AT SOME POINTS IT FEELS AS IF MY STEERING LOCKED UP AND BECOMES VERY SCARY. COST OF REPLACEMENT IS OVER 700+ SO I GUESS UNTIL WE GET HURT OR END UP DEAD FORD WON'T DO A THING. MY LAWYERS ARE INFORMED AND READY TO POUNCE.

02/21/2020
Components: SERVICE BRAKES
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY 2010 FORD FUSION'S BRAKES SUDDENLY WENT SOFT WHILE I WAS DRIVING IN AUGUST 2019. ADDITIONAL BRAKE PEDAL TRAVEL WAS REQUIRED TO STOP THE CAR, SO I HAD TO LEAVE LARGE SPACES BETWEEN MY CAR AND OTHER CARS IN ORDER TO HAVE ENOUGH STOPPING DISTANCE. I BROUGHT THE CAR TO MY LOCAL MECHANIC, WHO HAD TO FLUSH THE BRAKE SYSTEM AND INSTALL A NEW HCU. THE REPAIRS COST OVER $1400. IN DECEMBER 2019, A RECALL WENT OUT FOR 2010 FORD FUSIONS FOR THIS EXACT SAME ISSUE. I CONTACTED FORD TO FIND OUT IF I COULD GET REIMBURSED FOR THE REPAIRS. FORD INFORMED ME THAT MY PARTICULAR 2010 FORD FUSION IS NOT COVERED IN THIS RECALL, BECAUSE IT IS ONLY COVERING FORD FUSIONS BUILT BETWEEN FEBRUARY 2009 AND JULY 16, 2009. THEY SAID THAT MY FORD WAS BUILT ON JULY 22, 2009 (6 DAYS AFTER THE RECALL CUT-OFF DATE), AND IS THEREFORE NOT ELIGIBLE FOR THE RECALL, EVEN THOUGH IT HAD THE EXACT SAME ISSUE AS DESCRIBED IN THE RECALL AND THE MECHANIC HAD TO MAKE THE EXACT SAME REPAIR THAT IS PRESCRIBED IN THE RECALL. NHTSA, I HAVE LOOKED THROUGH OTHER CUSTOMER COMPLAINS AND HAVE FOUND MULTIPLE PEOPLE WHO HAVE HAD THIS SAME ISSUE, AND WHO HAVE BEEN TOLD BY FORD THAT THEIR CAR IS NOT COVERED FOR THE RECALL BECAUSE IT FALLS OUTSIDE THAT VERY SPECIFIC DATE RANGE. I URGE YOU TO EXPAND THE DATE RANGE FOR THIS RECALL. THIS IS AN ISSUE THAT HAPPENS SUDDENLY, WHILE THE VEHICLE IS IN MOTION, AND IMPAIRS VEHICLE STOPPING DISTANCE SIGNIFICANTLY. IT HAS HAPPENED ALREADY TO MANY PEOPLE, NOT ONLY THOSE WHO HAD FORD FUSIONS BUILT BETWEEN THE SPECIFIC RECALL DATE RANGE, AND IT WILL CONTINUE TO HAPPEN UNLESS PEOPLE ARE NOTIFIED OF THE RECALL AND ENCOURAGED TO BRING THEIR CARS IN TO REPAIR THIS ISSUE. MALFUNCTIONING BRAKES CAN CAUSE SERIOUS ACCIDENTS. PLEASE NOTE THE URGENCY OF THIS ISSUE AND WORK WITH FORD TO EXPAND THE RECALL DATES.

02/19/2020
Components: STEERING
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

LOST POWER STEERING ASSIST WHILE DRIVING IN A PARKING LOT. THE MESSAGE CENTER DISPLAYED "POWER STEERING SYSTEM FAULT". INSTANTANEOUS LOSS OF POWER STEERING WHILE DRIVING IS EXTREMELY DANGEROUS. I WAS LUCKY ENOUGH TO BE TRAVELING AT A LOW SPEED IN A PARKING LOT. I SERIOUSLY HOPE FORD WILL ISSUE A RECALL AND REPAIR OUR VEHICLES.

02/19/2020
Components: STEERING
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND VEHICLE COULD NOT BE CONTROLLED. WE WERE IN A STORE PARKING LOT AND GOING SLOW OUT OF A PARKING SPOT SO THERE WAS NO DAMAGE. IF THIS HAPPENED ON THE ROAD DOING 35 MPH THINGS COULD HAVE BEEN VERY DIFFERENT. .

02/19/2020
Components: SERVICE BRAKES
Incident Date: 01/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

FROM 6/2019 UNTIL 1/2020, INTERMITTENT AND SIGNIFICANT BRAKE PEDAL TRAVEL WOULD OCCUR AFTER AN ABS EVENT, SUCH AS LOSS OF TRACTION DUE TO ROUGH ROAD (E.G. GRAVEL, POT-HOLE). THIS WOULD HAPPEN WHILE BRAKING AT HIGHWAY SPEEDS OR COMING TO A STOP IN THE CITY. BRAKING WAS SEVERELY REDUCED AFTER EVENT WITH GRADUAL IMPROVEMENT AFTER PUMPING THE BRAKE PEDAL. DURING A SNOWSTORM IN 1/2020, FREQUENT ABS EVENTS OCCURRED DUE TO LOSS OF TRACTION, AND THE ISSUE TRANSITIONED FROM BEING INTERMITTENT TO CONSTANT. EXCESSIVE BRAKE PEDAL TRAVEL WAS CONSTANT AT ALL SPEEDS (IN PARK, CITY, HIGHWAY) AND THE ISSUE WAS DIAGNOSED BY DEALER AS A FAILURE OF THE ABS HYDRAULIC CONTROL UNIT (HCU). DEALER RECOMMENDED REPLACEMENT OF HCU AND FLUSH OF BRAKE FLUID WITH REPLACEMENT OF DOT4 FLUID AT VEHICLE OWNER'S EXPENSE. THIS ISSUE, WITH THE SAME REPAIR PLAN, WAS FOUND BY THE VEHICLE OWNER TO BE ADDRESSED UNDER A RECALL FOR 2006-2010 MODEL YEAR FORD FUSIONS (19S54); HOWEVER, THE VEHICLE OWNER'S 2010 FORD FUSION WAS NOT INCLUDED IN THIS RECALL. FROM THE OWNER'S EXPERIENCE, IT IS CLEAR THAT THE ISSUE ADDRESSED IN THE RECENT RECALL MUST BE EXPANDED TO INCLUDE MORE VEHICLES, SUCH AS THE OWNER'S VEHICLE

02/18/2020
Components: SERVICE BRAKES
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE ABS WARNING LIGHT AND BRAKE FAILURE WARNING LIGHT ILLUMINATED WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO (GALPIN FORD LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343) BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. CONSUMER STATES THAT FAILURE HAS OCCURRED ON SEVERAL OCCASIONS. ON EACH OCCASSION THE ABS WARNING LIGHT AND BRAKE FAILURE WARNING LIGHT ILLUMINATED. CONSUMER SAYS THAT AFTER TURNING THE VEHICLE OFF THE WARNING LIGHTS GO OFF AND THEN BRAKES WORK AGAIN. *DL

02/18/2020
Components: STEERING
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY FUSION INTERMITTENTLY LOSES ITS ELECTRIC ASSIST STEERING. ALL OF A SUDDEN, I HAVE TO REALLY STRUGGLE TO CONTROL VEHICLE AS THE POWER ASSIST JUST STOPS WORKING. I PULL OVER, SHUT OFF THE CAR AND ITS POWER ASSIST RETURNS. DO NOT KNOW IF TURNING OFF THE CAR HAS ANYTHING TO DO WITH IT.

02/18/2020
Components: SERVICE BRAKES
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

WITHING DRIVING LESS THAN 5 MINUTES, THE BRAKES BECAME NON-RESPONSIVE. AFTER SEVERAL ATTEMPTS AND PRESSING ON THE BREAK PEDAL HARDER, WE WERE ABLE TO GET THE VEHICLE TO FINALLY COME TO A STOP. WE WERE DRIVING LESS THAN 40 MPH. WE HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO GET THE CAR TO SLOW DOWN. IT WAS TERRIFYING. HEARD THERE WAS A RECALL, BUT WHEN CONTACTING FORD THEY JUST GAVE ME A CASE NUMBER & HASN'T REACHED OUT TO ME SINCE EVEN THOUGH MY ISSUE WAS RECENT & THE RECALL WAS RECENT. AFTER THIS HORRENDOUS CUSTOMER SERVICE AND LACK OF RESPONSE, THIS WILL BE MY LAST FORD. THE REPAIRS COST US OVER ALMOST 2K.

02/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY POWER STEERING HAS NOW FAILED TWICE WHILE THE CAR WAS IN MOTION. BOTH TIMES I HAD TO TURN OFF MY CAR AND TURN IT BACK ON TO GET THE POWER STEERING TO WORK AGAIN. BOTH TIMES, IT HAPPENED ON A CITY STREET WHILE I WAS MAKING A TURN.

02/17/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

POWER STEERING WENT OUT AND IT SAYS SERVICE ADVANCETRAC SYSTEM & SER ICE POWER STEERING

02/16/2020
Components: STEERING
Incident Date: 02/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

STEERING POWER ASSIST FAILURE WHEN STARTING THE CAR, PUTTING THE TRANSMISSION INTO REVERSE AND BEGIN BACKING THE CAR OUT, THE STEERING POWER ASSIST FAILURE NOTIFICATION DISPLAYS AND THE VEHICLES STEERING IS DISABLED. ALTHOUGH CURRENTLY OCCURING ONLY WHEN BACKING UP, I CONSIDER THIS CAR AS UNSAFE AS IT SEEMS IT COULD JUST AS EASILY OCCUR WHEN ON THE FREEWAY

02/16/2020
Components: SERVICE BRAKES
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

THE VEHICLE HAS A SOFT BRAKE PEDAL FOR APPROXIMATELY THE LAST 18 MONTHS AND FURTHER BRAKE TRAVEL IS REQUIRED TO GET THE SAME OR SIMILAR BRAKING PERFORMANCE, OFTEN TO THE FLOOR. OCCASIONALLY, THIS BECOMES CONCERNING WHEN COMING TO A STOP LIGHT OR STOP SIGN AS THE VEHICLE DOES NOT SEEM TO ALWAYS SLOW OR STOP CONSISTENTLY. ADDITIONALLY, A PROBLEM OCCURS WHEN THE VEHICLE HAS BEEN SITTING FOR A FEW HOURS, SUCH AS OVERNIGHT OR AFTER WORK. WHEN FIRST APPLYING THE BRAKES, THERE IS ALMOST NO BRAKING THAT HAPPENS. THIS IS AT SLOW SPEEDS, 1-5 MPH. EXAMPLE, APPROXIMATELY WEEKLY, WHEN BACKING OUT OF A PARKING SPACE THE VEHICLE WILL CONTINUE TO ROLL A FEW FEET (3-5 FEET) EVEN WHEN THE BRAKE PEDAL IS DEPRESSED ALL THE WAY TO THE FLOOR. THIS IS AT VERY SLOW SPEEDS, DEFINITELY UNDER 5 MPH. AT THOSE SPEEDS THE VEHICLE SHOULD STOP IMMEDIATELY. THIS HAS RESULTED IN NEARLY BACKING INTO VEHICLES. THE VEHICLE WAS TAKEN A FORD DEALER TO DIAGNOSE THE ISSUE. THE DEALER STATED A HYDRAULIC CONTROL UNIT IN THE BRAKING SYSTEM WAS STUCK AND WOULD NEED TO BE REPLACED. THIS DIAGNOSIS IS VERY SIMILAR, IF NOT THE SAME AS NHSTA CAMPAIGN 19V904000 AND FORD RECALL 19S54. HOWEVER, MY VEHICLE IS NOT CONSIDERED PART OF THAT RECALL DUE TO DATE OF MANUFACTURE. SINCE THE PROBLEMS SEEM TO BE THE SAME, PLEASE URGE FORD TO EXPAND THE RECALL TO INCLUDE ALL AFFECTED VEHICLES FOR THIS SAFETY ISSUE.

02/14/2020
Components: STEERING
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I'M ON MY WAY HOME FROM WORK AND OUT OF NO WHERE MY STEERING WHEEL TIGHTENED UP, THEN A WARNING NOISE WENT OFF AND A MESSAGE CAME ON IN THE MESSAGE SCREEN. THE MESSAGE READ 'SERVICE POWER STEERING NOW'. IT WAS VERY DIFFICULT MANEUVERING THROUGH TRAFFIC WITH THAT ISSUE, IT WAS GETTING TIGHTER, AND BY ME BEING A FEMALE I'M BLESSED THAT I MADE IT HOME. MY CAR WAS DRIVING PERFECTLY, NO TICKING NOISE WHILE TURNING OR ANYTHING. I RECEIVED NO WARNING OR ANYTHING, USUALLY MY CAR WILL WARN ME BEFORE THE ISSUE GETS WORSE; FOR INSTANCE MY OIL LIFE, OR MY TIRE PRESSURE. I KEEP A CHECKUP ON MY CAR AND NO ISSUES WAS DETECTED. I GOOGLED THE SITUATION AND SEEN NUMEROUS INDIVIDUALS SAYING THEY HAD THE SAME ISSUE WITH THE MODEL OF CAR THAT I POSSESS. I WAS WONDERING IF THERE WAS A RECALL THAT I GOT SKIPPED OVER ON?

02/14/2020
Components: SERVICE BRAKES
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WAS DRIVING OUT OF A PARKING LOT AND TRIED TO BRAKE. SUDDENLY MY BRAKE LIGHT, ABS LIGHT, AND SERVICE ADVANCETRAC LIGHTS COME ON THE DASH. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND MY CAR IS NOT STOPPING. TO AVOID GETTING T BONED I HAVE TO PULL THE EMERGENCY BRAKE. BROUGHT THE CAR TO GET FIXED AND MY ABS/ HCU UNIT FAILED. THE COST TO REPAIR WAS CRAZY HIGH. LOOKED IT UP AND FORD IS CURRENTLY DOING A RECALL FOR 2006-2010 FORD FUSIONS FOR THE EXACT SAME REASON MY BRAKES FAILED. THEY ARE NOT INCLUDING HYBRIDS IN THIS RECALL FOR SOME REASON. I WOULD HIGHLY ENCOURAGE FORD TO INCLUDE HYBRIDS IN THE RECALL AS CLEARLY IT DOESN'T MATTER IF IT IS A HYBRID OR NOT. FORD FUSIONS FROM 2006-2010 ARE HAVING THIS ISSUE AND IT COULD HAVE HAPPENED TO ME ON THE HIGHWAY. WOULD HAVE BEEN FATAL AT THAT POINT BECAUSE WITH NO BRAKES GOING 65 MPH, NOT GOOD!

02/13/2020
Components: STEERING
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING GOES OUT FOR NO REASON. IN MOTION. HAPPENED ONCE WHILE PULLING INTO A PARKING SPOT. ANOTHER TIME 15 - 20 MPH. WHAT IF THIS HAPPENS AT HIGHER SPEEDS? DEALERSHIP WANTS MORE THAN $100 TO LOOK AT IT? MORE THAN $1400 TO REPLACE? THERE SHOULD BE A RECALL. CALLED FORD MOTOR COMPANY CUSTOMER SERVICE TO LOOK FOR SOME RECOURSE AND I WAS READ A STANDARD DOCUMENT ABOUT IT BEING THE CUSTOMERS RESPONSIBILITY.

02/12/2020
Components: STEERING
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MY 2010 FORD FUSION HYBRID HAS LOST ALL STEERING THREE TIMES OVER THE PAST TWO MONTHS. AFTER BRINGING IN FOR SERVICE, THE MECHANICS HAVE FOUND NOTHING AT ISSUE OTHER THAN NEEDING TO RESET THE COMPUTER AS IT IS ALL SEALED ELECTRONICS. THIS OCCURRED AGAIN TWICE WITHIN TWO DAYS AND WITH THE SAME RESPONSES FROM THE MECHANIC. I AM CONCERNED AS THE INCIDENT TODAY OCCURRED WHILE TURNING INTO TRAFFIC, WHICH ALMOST CAUSED A HEAD ON COLLISION. THIS OCCURRED WHILE I WAS IN MOTION, TURNING ONTO A CITY STREET. FROM ADDITIONAL RESEARCH ONLINE, HAVE FOUND SIGNIFICANT COMPLAINTS FROM OTHER 2010 FORD FUSION HYBRID OWNERS AS WELL, BUT HAVE NOT HAD ANY NOTICES BY FORD TO RESOLVE THIS SAFETY ISSUE

02/12/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THIS IS A COMMON ISSUE IN 2010 FUSIONS AS YOU CAN FIND LOTS OF SIMILAR EXPERIENCES. WHILE HEADING TOWARDS AN EXIT ON THE HIGHWAY GOING 70MPH, THE STEERING SUDDENLY LOST ALL POWER STEERING. TWO WARNINGS APPEARED ON THE DISPLAY SAYING "SERVICE ADVANCETRAC" AND "POWER STEER ASSIST FAILURE." EVERYTHING RETURNS TO NORMAL AFTER RESTARTING THE CAR AND IT HAPPENS ONCE AGAIN AT RANDOM.

02/11/2020
Components: STEERING
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE ELECTRIC POWER STEERING STOPPED WORKING IN AUGUST 2014 WHILE I WAS DRIVING THE VEHICLE. SELF TEST SHOWED CODES C1277, U3003, B1C83, B10AF, P0606B, C100B. I HAD TO PAY TO HAVE IT REPLACED AT THE FORD DEALERSHIP. MY VIN WAS NOT INCLUDED IN THE FORD FUSION POWER STEERING RECALL OF ABOUT 2014 OR 2015 EVEN THOUGH I HAD THE SAME SYMPTOMS AND FAILURE DESCRIBED IN THIS RECALL.

02/11/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

REPLACED RECALLED AIRBAG WILL NOT WORK PER DEALER DUE TO DEFECT DURING RECALLED AIRBAG INSTALLING. NEW AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT DRIVER DOOR HANDLE CAN ONLY BE OPENED IF WINDOW IS LEFT DOWN AND DOOR HANDLE IS PULLED FROM THE OUTSIDE

02/10/2020
Components: STEERING
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING FAILED WHEN THE VEHICLE WAS REVERSED INTO THE DRIVEWAY. THE VEHICLE WAS TAKEN TO CHENOWETH FORD INC DEALER, (1564 E PIKE ST, CLARKSBURG, WV 26301) AND WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIR DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 153,701.

02/10/2020
Components: STEERING
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

SERVICE POWER STEERING NOW IS DISPLAYED. CAN'T MOVE MY STEERING WHEEL.

02/08/2020
Components: STEERING
Incident Date: 01/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

DRIVING DOWN THE ROAD AND THE SERVICE POWER STEERING CAME ON AND LOST POWER STEERING IN THE CAR AS WELL AS THE SERVICE TRACTION CONTROL LIGHT CAME ON.

02/08/2020
Components: STRUCTURE
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

DRIVER SIDE DOOR HANDLE WILL NOT UNLOCK FROM INSIDE CAR; CAN ONLY OPEN DRIVER'S DOOR FROM OUTSIDE

02/07/2020
Components: SERVICE BRAKES
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

MY CAR IS DOING EXACTLY WHAT THE CURRENT RECALL IS FOR, BUT THE DEALERSHIP SAID MY CAR ISN'T UNDER RECALL. I AM HAVING TO PRESS MY BRAKES MUCH HARDER IN ORDER FOR THE BRAKING TO ENGAGE. I WAS DRIVING TO AND FROM WORK AND HAD TO PRESS MY BRAKES ALL THE WAY DOWN BEFORE IT WOULD START TO EVENTUALLY SLOW DOWN.

02/07/2020
Components: SERVICE BRAKES
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADPGL37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS THE BRAKE PEDAL WAS APPLIED HOWEVER WAS SLOW TO RESPOND AND FAILED TO STOP. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO PALMETTO FORD LINCOLN 1625 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 571-3673, WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO. JONES FORD 5757 RIVERS AVE, NORTH CHARLESTON, SC 29406 843) 744-3311 WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER, REAR BRAKES, FLUID FLUSH AND POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BONNELL MOTORS INC 353 CAMBRIDGE ST, WINCHESTER, MA 01890 (781) 729-9700 WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 19V904000 SERVICE BRAKES, HYDRAULIC. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 84,000. THE VIN WAS INVALID.

02/06/2020
Components: STEERING
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHILE MAKING A LEFT TURN THE POWER STEERING SUDDENLY FAILED CAUSING THE DRIVING TO LOSE CONTROL OF THE STEERING WHICH CAUSED THE WHEEL TO MAKE CONTACT WITH THE CURB. AFTER THE FAILURE THE MESSAGE "SERVICE POWER STEERING IMMEDIATELY" HAD DISPLAYED. THE MANUFACTURER(CAS-25482608) WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER DON HINDS FORD(12610 FORD DR. FISHERS IN) WHO DIAGNOSED THAT THE POWER STEERING ASSEMBLY HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

02/06/2020
Components: WHEELS
Incident Date: 07/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT UPON PURCHASING THE VEHICLE FROM ROUSH FORD 5575 KEIM CIR, COLUMBUS, OH 43228, SEVERAL LUG BOLTS USED TO SECURE THE FRONT WHEELS ON THE DRIVER AND PASSENGER OF THE VEHICLE FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO SEVERAL INDEPENDENT MECHANIC FOR SIMILAR FAILURES. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE NOT REPAIRED. THE FAILURE MILEAGE WAS 18,900. *LN

02/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

AFTER PUMPING GAS IN THE VEHICLE, THE ENGINE DOES NOT TURN ON. THE ENGINE CHOKES AND TURNS DIRECTLY TO BATTERY MODE. YOU MUST FLOOR THE GAS PEDAL 3 TO 4 DIFFERENT TIMES IN ORDER FOR THE VEHICLE TO START. MUST SIT AND WAIT ABOUT 5 MINUTES FOR THE IDLEING TO STOP BEFORE PUTTING CAR INTO DRIVE MODE.

02/04/2020
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I TOOK MY CAR TO SHEEHY FORD OF MARLOW HEIGHTS FOR THE AIRBAG RECALL REPAIR. UPON PICKING THE CAR UP AFTER IT WAS "FIXED", THERE ARE NOW 3 LIGHTS ON MY DASH THAT WERE NOT PREVIOUSLY THERE. THESE LIGHTS ARE THE AIRBAG LIGHT, THE STABILITY CONTROL LIGHT, AND THE SERVICE WRENCH. THE DEALERSHIP WILL NOT COOPERATE AS FAR AS FIXING THIS.

02/04/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

ELECTRONIC POWER STEERING SUDDENLY FAILED, ERROR MESSAGE DISPLAYED: "POWER STEERING ASSIST FAULT; SERVICE ADVANCETRAC". FAILURE OCCURRED AT LOW SPEED, SHORTLY AFTER STARTUP.

02/03/2020
Components: STEERING
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

MY 2010 FORD FUSION SEL HAS LOST ALL POWER STEERING DUE TO A FAILURE IN THE ELECTRONIC RACK AND PINION. I STARTED MY VEHICLE AND RECEIVED TWO WARNINGS ON THE INFORMATION SCREEN IN THE CLUSTER: POWER STEERING ASSIST FAULT, AND SERVICE ADVANCETRAC. I'VE DONE RESEARCH AND HAVE BEEN TO MULTIPLE FORD DEALERSHIPS, AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO OTHER THAN CHARGE ME OVER TWO THOUSAND DOLLARS TO HAVE MY VEHICLE FIXED. YET, THE 2011 AND 2012 MODEL YEARS HAD A FULL RECALL OF THE PART AT NO COST. THIS IS UNACCEPTABLE ON FORD'S BEHALF AND EXTREMELY UNSAFE DUE TO THE FACT THAT WITH THE POWER STEERING BEING OUT, THE STABILITY CONTROL IS ALSO DISABLED. YES, MY VEHICLE IS DRIVE-ABLE BUT IT IS DEFINITELY NOT SAFE AND EXTREMELY DIFFICULT TO MANEUVER AT SLOWER SPEEDS. IT'S AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN, AND I DO NOT WANT TO BE THE UNFORTUNATE ONE TO GO THROUGH SUCH A THING. THIS NEEDS TO BE RECALLED AS SOON AS POSSIBLE, BEFORE ANY LIVES ARE LOST OR PREVENTABLE ACCIDENTS OCCUR.

02/03/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHEN OPERATING MY VEHICLE IT MAKES AUDIBLE BREAKING SOUNDS. WHEN COMING TO A STOP YOU CAN HEAR THE SCREECHING OF BRAKES. IT WAS LIGHT, BUT IT SEEM'S LIKE IT'S GETTING LOUDER THOUGH. THIS HAPPENS WHEN DRIVING IN TOWN ON THE STREETS.

02/02/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

SERVICE POWER STEERING LIGHT CAME ON AS I WAS DRIVING HOME. THE NEXT MORNING I TURNED ON THE CAR AND IT SAID SERVICE POWER STEERING NOW. HAVE SEEN THAT I AM ONE OF THE MANY PEOPLE HAVING THIS ISSUE. SHOULD BE RECALLED AND FIXED NOT JUST THE 2011 WHICH IS JUST ONE YEAR NEWER.

01/31/2020
Components: STEERING
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE POWER STEERING SERVICE CAME ON . ON THE DASH AN NOW THE CAR WON'T STEER STEERS REALLY HARD THIS IS A SAFETY HAZARD NEED TO BE RECALLED ON THIS CAR

01/31/2020
Components: SERVICE BRAKES
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

BRAKES FAILED , BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR NO PRESSURE TO STOP THE MY VEHICLE HAD TO USE EMERGENCY BREAK TO STOP IT HAD TO CALL TOW TRUCK TO BRING IT TO HALLIBURTON AUTO CLINIC TO SEE WHAT WAS GOING ON WITH THE BREAKING AND IT CHECKED OUT TO BE ABS HYDRAULIC CONTROL UNIT. THE MECHANIC ASKED DID I WANT IT FIXED I TOLD HIM YEAH BECAUSE IT COULDN'T BE DRIVEN AND ITS MY ONLY TRANSPORTATION . SO THEY FIXED IT AFTER PAYING FOR SERVICE I GOT A LETTER ABOUT THE RECALL .I CALLED FORD TO SEE WHAT TO DO ABOUT A REIMBURSEMENT THEY SAY I HAVE TO WAIT FOR THE 2ND LETTER

01/31/2020
Components: STEERING
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE IGNITION, THE STEERING WHEEL CEASED. THE CONTACT STATED THE POWER STEERING FAILURE WARNING MESSAGE ILLUMINATED. THE DRIVER WAS ABLE TO TURN OFF AND ON THE IGNITION AND WAS ABLE TO DRIVE TO A LOCAL DEALER (COCCIA FORD LINCOLN INC LOCATED AT 577 E MAIN ST, WILKES-BARRE, PA 18702) WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER STEERING RATE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 56,000.

01/31/2020
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

THE STEERING WHEN YOU MAKE A LEFT OR RIGHT TURN IT WILL NOT COME BACK TO ALLOW YOU TO GO STRAIT AND BECOME VERY STILL AND UNABLE TO GO FORWARD.

01/31/2020
Components: SERVICE BRAKES
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

EXCESS BRAKE PEDAL TRAVEL TO STOP. APPEARS TO BE AN ISSUE WITH THE BRAKE ABS MODULE AND NOT THE BRAKE MASTER CYLINDER.

01/29/2020
Components: STEERING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE HIS WIFE WAS DRIVING AT, LOW SPEEDS MAKING A LEFT TURN THE STEERING WHEEL PULLED RIGHT. THE POWER STEERING FAULT WARNING LIGHT WAS ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE WORKED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS UNKNOWN.

01/28/2020
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE POWER STEERING ASSIST FAULT, THAT IS CURRENTLY ON RECALL FOR 2011 AND UP, IS THE SAME EXACT THING THAT IS HAPPENING TO MY 2010. I NEED THE 2010 TO BE REEVALUATED AND ADDED TO THAT RECALL. I DID NOTHING TO CAUSE THE POWER STEERING TO GO OUT, THIS IS 100% ON FORD. THEY NEED TO FIX THE ISSUE. I HAVE NO POWER STEERING AND IF I WERE TO EVER WRECK DUE TO THIS ISSUE, I WILL INVOLVE LAWYERS AND GET THE FORD NAME INVOLVED. 2010 NEEDS TO BE ADDED TO THE RECALL!!!!!! I AM NOT THE ONLY 2010 WITH THIS SAME ISSUE. IF ITS HAPPENING TO THOUSANDS OF 2010'S, IT IS A FORD RECALL ISSUE. NOT CAR OWNER ISSUE. I NEED THIS PROBLEM FIXED NOW.

01/28/2020
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY ABS AND TRACTION LIGHT STAYS ON. MY CAR SHIFTS REALLY BAD WHEN I HIT AN HOLE AND WHEN I GO OVER 65 MPH I FELL LIKE I AM LOSING CONTROL.

01/28/2020
Components: STEERING
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING ASSIST FAULT CAME ON AND I LOST POWER STEERING. FORTUNATELY I WAS IN MY DRIVEWAY AND NOT ON THE INTERSTATE.

01/28/2020
Components: STEERING
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

CAR WAS PARKED. TURN THE CAR ON AND NO POWER STEERING. SUDDEN FAILURE. TOLD TO I HAVE TO GET A NEW RACK AND PINION WHICH IS OVER $2000. THE POWER STEERING CAME BACK ON AFTER THE BATTERY WAS UNPLUGGED OVER NIGHT. SAME PARTS AS THE RECALLED 2011 FORD FUSION. NOW I AM SCARED TO DRIVE THIS CAR AND THE REPAIRS ARE ALMOST MORE THAN THE CAR IS WORTH. 88K MILES ON IT

01/28/2020
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

THE POWER STEERING IN MY 2010 FORD FUSION HAS WENT OUT. THIS IS A DAILY DRIVER FOR MY DAUGHTERS COMMUTE TO COLLEGE. TRYING TO TURN IT IS ALMOST IMPOSSIBLE AND EVEN MORE SO WHEN SHE IS IN THE CROWDED CITY. THERE WAS A RECALL UP TO 2011-2017 ON THIS ISSUE AND THE 2010 NEEDS TO BE INCLUDED!! THIS IS VERY DANGEROUS

01/28/2020
Components: STEERING
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING CEASED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR THE RIGHT. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT LATER STARTED THE VEHICLE, SHIFTED INTO REVERSE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED OR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 310,000.

01/28/2020
Components: SERVICE BRAKES
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I STEPPED ON THE BRAKE HARD AND THE ABS ENGAGED. AFTER THAT, IT WAS LIKE MY BRAKES WERE ALMOST GONE. THEY ALMOST WENT TO THE FLOOR. THIS HAS HAPPENED SEVERAL TIMES. SOMETIMES IT STAYS LIKE THAT FOR MANY DAYS. OTHER TIMES THE BRAKES COME BACK AFTER A COUPLE OF DAYS. THE LAST TIME THIS HAPPENED, A WEEK AGO, THE BRAKES NEVER FULLY CAME BACK. THEY ARE STILL 75% -80% GONE AFTER I STEPPED ON THE BRAKE HARD. I WAS IN MOTION BOTH ON A CITY STREET AND ON A HIGHWAY WHEN THIS HAPPENED. I WAS NOT TURNING. I BELIEVE THIS IS RELATED TO THE RECALL THAT WAS JUST ISSUED: 19S54. HOWEVER, THIS RECALL DOES NOT SHOW UP UNDER MY VIN NUMBER. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT MY VEHICLE WAS NOT INCLUDED IN THE RECALL NOTICE BECAUSE THE BUILD DATE WAS OUTSIDE OF THE AFFECTED DATE RANGE. HOWEVER, I BELIEVE THE DATE IN THEIR SYSTEM MIGHT BE WRONG FOR MY VEHICLE AS IT SAYS THAT THE BUILD AND RELEASE DATE ARE THE SAME DATE. IN ADDITION, I HAVE A COUPLE OF THE INVOICE THE DEALERSHIP GAVE ME FOR MY CAR. THE DATE ON THE INVOICE IS BEFORE THE BUILD DATE FORD HAS IN THEIR DATABASE. PLEASE HELP!

01/27/2020
Components: SERVICE BRAKES
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS INSPECTED. THE MECHANIC WAS UNABLE PROVIDE A CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

01/27/2020
Components: STEERING
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

THE POWER STEERING MOTOR WENT AND LOCK THE STEERING WHEEL UP AND SENT ME IN THE OTHER LANE ON CITY ROAD AND GOING STRAIGHT WASN'T TURNING WITHOUT CONTROL NO ONE WAS HURT BUT IT'S VERY UNSAFE AND SHOULD BE DISCUSSED WITH FORD AND HAVE A RECALL TO FIX THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE

01/24/2020
Components: STEERING
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THE POWER STEERING COMPLETELY WENT OUT WHILE DRIVING WHICH ALMOST CAUSED ME TO WRECK. AT FIRST, TURNING THE CAR OFF AND RESTARTING IT WOULD FIX THE PROBLEM. NOW IT IS COMPLETELY OUT AND IS ALMOST IMPOSSIBLE TO SAFELY DRIVE. I UNDERSTAND THE 2011 MODEL FORD FUSION ALSO HAD THIS ISSUE, WHICH WAS RECALLED. THE 2010 FORD FUSIONS ALSO NEED TO BE RECALLED. IT IS NOT SAFE TO OUR CHILDREN OR ANYONE ELSE TO RIDE IN THE 2010 FORD FUSION WHEN THE POWER STEERING JUST RANDOMLY GOES OUT.

01/24/2020
Components: STRUCTURE
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR HANDLE WAS INOPERABLE. THE CONTACT STATED THAT THE DOOR HANDLES WERE REPLACED BY FORD OF MONROEVILLE, 3696 WILLIAM PENN. HWY, MONROEVILLE, PA 15146 N FOUR SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 104,479.

01/24/2020
Components: STEERING
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

IN DECEMBER OF 2018 WHILE CAR WAS IN MOTION; THE POWER STEERING WENT OUT AND WE RECEIVED THE ADVANCTRAC / SERVICE POWER STEERING NOW MESSAGE. IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED REPLACED SO WE REPLACED THE RACK AND PINION. IN OCT; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING AND AFTER DIAGNOSIS; WE HAD THE RACK AND PINION CHANGED AGAIN. IN NOV.; THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. THIS TIME THE MECHANIC ACCIDENTALLY LEFT HIS SCANNER ON THE CAR OVER THE WEEKEND AND IT DRAINED THE BATTERY. WHEN THE MECHANIC CHARGED THE SYSTEM AND STARTED THE CAR; THE MESSAGE "SERVICE POWER STEERING NOW" WAS GONE AND THE POWER STEERING WAS BACK. IN DEC. THE POWER STEERING WENT OUT AGAIN WHILE DRIVING. WE ONCE AGAIN HAD THE RACK AND PINION CHANGED. NOW IT IS JANUARY 24TH AND THE POWER STEERING IS GONE AGAIN. EACH TIME; THE DRIVER OF THIS VEHICLE HAS BEEN LUCKY BECAUSE IT HAS HAPPENED AT LOW SPEEDS. IF THIS HAPPENED WHILE GOING AROUND A CURVE GREATER THAN 45 DEGREES; THIS DRIVER WOULD NOT HAVE BEEN ABLE TO CONTROL THE CAR. NOW ALL WE WANT TO DO IS GET RID OF THE CAR; UNFORTUNATELY, WE CANNOT KEEP THE POWER STEERING FROM GOING OUT AND I WILL NOT PASS THIS ISSUE ON TO SOMEONE ELSE.

01/24/2020
Components: STEERING
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

POWER STEERING ASSIST MALFUNCTIONED AND WON'T COME BACK ON.

01/23/2020
Components: SERVICE BRAKES
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WHILE DRIVING AND IMMEASURABLE AFTER AN ANTILOCK BRAKING INCIDENT, BRAKES BECOME VERY SOFT AND THERE IS A LOT MORE TRAVEL WHEN DEPRESSING THE BRAKE PEDAL TO STOP. VEHICLE THEN TAKES LONGER AND A LOT MORE PRESSURE ON THE BRAKE PEDAL TO STOP VEHICLE.

01/21/2020
Components: STEERING
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING ASSIST FAILURE MESSAGE APPEARED IN GAUGE CONSOLE AND POWER STEERING WENT OUT WHILE DRIVING. THE ISSUE WAS NOT ISOLATED TO DRIVING ANY SPEED AS IT WOULD GO OUT AT HIGH AND LOW SPEEDS AS WELL AS WHEN ATTEMPTING TO PULL IN OR BACK OUT OF A PARKING SPOT. FOR AWHILE IT WOULD CLEAR BY PULLING OVER AND POWERING CAR OFF THEN BACK ON. THE MESSAGE NOW STAYS ON ALWAYS AND STEERING CAR IS VEY DIFFICULT. NOW IT ALSO SAYS AN ISSUE WITH ADVANCETRACK AS WELL. MY MECHANIC HAS TOLD ME I NEED NEW RACK AND PINION, TIE RODS, AND AN ALIGNMENT TO FIX ISSUE. I SEE AN OPEN INVESTIGATION AND THAT THIS IS A COMMON PROBLEM WITH MANY OTHER 2010 FORD FUSION OWNERS SO I WANTED TO ADD MY VOICE TO THIS ISSUE AS WELL.

01/21/2020
Components: SERVICE BRAKES
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WENT TO THE FLOOR. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONWAY HEATON INC DEALER (502-348-3929, LOCATED AT 810 N 3RD ST, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NO BRAKES. THE TECHNICIAN REPLACED THE MASTER CYLINDER AND THE HYDRAULIC CONTROL UNIT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 154,493.

01/20/2020
Components: STEERING
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAVE A 2010 FORD FUSION APPROX 110,000 MILES ON IT. LATELY WHEN I TURN THE KEY ON I AM RECEIVING A "POWER STEERING ASSIST FAULT" MESSAGE. WHEN THIS HAPPENS I CAN NOT TURN THE STEERING WHEEL AT ALL. IT IS COMPLETELY LOCKED UP. I CAN TURN THE KEY OFF AND BACK ON AND THE FAULT MESSAGE IS NOT THERE. IT IS BECOMING MORE FREQUENT NOW. I HAVE READ ON CONSUMER REPORTS THAT THERE HAS BEEN LOTS OF COMPLAINTS ON THIS MATTER. A FEW CASES OCCURRED WHILE THE VEHICLE WAS IN MOTION ON THE HIGHWAY. I HAVE BEEN ADVISED THIS WILL BE A VERY EXPENSIVE REPAIR, ESTIMATED AT $1800. I HAVE ALSO READ THERE WAS AN INVESTIGATION WHICH RESULTED IN A RECALL BUT MY VIN IS NOT ON THAT LIST. I HAVE SPOKEN WITH FORD AND WAS GIVEN A REFERENCE # CAS-25441897-N4L7N3. I FEEL FORD SHOULD BE RESPONSIBLE FOR THIS ISSUE ON MY VEHICLE AS WELL.

01/19/2020
Components: STRUCTURE
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

THE DRIVER SIDE DOOR LATCH IS BROKEN AND IS NOT LATCHING WHICH MEANS THE DOOR IS NOT CLOSING. I DISCOVERED THIS WHEN PARKING MY CAR, EXITING LIKE I HAVE DONE THE ENTIRE TIME I'VE HAD MY CAR, COMING BACK, OPENING THE DOOR, AND GOING TO CLOSE IT AND IT NOT LATCHING. I THOUGHT SOMETHING WAS IN THE DOOR FRAME PREVENTING IT FROM CLOSING BUT UPON LOOKING CLOSELY, THE LATCH IS FREELY MOVING AND NOT LOCKING WITH THE DOOR FRAME. I LOOKED THIS ISSUE UP TO SEE IF IT WAS AN EASY FIX (WHICH IT IS NOT) AND THERE HAVE BEEN OTHER FORD RECALLS FOR THIS SAME ISSUE WHICH MY CAR IS NOT COVERED UNDER. THERE HAVE ALSO BEEN MULTIPLE OTHER FORD CUSTOMERS WITH THE SAME ISSUE WITH ALL DIFFERENT MAKES AND MODELS THAT HAVE THAT ALSO WERE NOT COVERED UNDER THE WARRANTY. THIS IS A HUGE SAFETY ISSUE THAT MANY FORD OWNERS ARE DEALING WITH BUT ONLY SELECT FEW MAKES AND MODELS WERE COVERED UNDER THE RECALL. NOW I HAVE TO BRING MY CAR INTO THE DEALERSHIP AND PAY A HUGE BILL TO GET THIS FIXED EVEN THOUGH THIS SHOULD HAVE NEVER HAPPENED AND IT WAS NOTHING I DID. I DON'T HAVE MANY ISSUES WITH MY FORD, WHICH I CONSIDER MYSELF LUCKY FOR. BUT THIS HAZARDOUS ISSUE NEEDS TO BE RESOLVED. I SPOKE WITH FORD AND THEY SAID THEY CANNOT DO ANYTHING FOR ME SINCE I'M NOT COVERED UNDER THE RECALL.

01/19/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

LOSS POWER STEERING IN MY 2010 FORD FUSION ON MY WAY TO WORK. ASSIT FAULT CAME ON. THIS IS FREAKING RIDICULOUS THAT FORD IS NOT STEPPING UP AND TAKING CARE THIS. HOW CAN THEY BE SO CARELESS. OTHER ISSUES INCLUDE FRONT SEAT RECLINER DRIVER SIDE. ELECTRICAL ISSUES. ENGINE ISSUES. DISAPPOINTED MY FIRST CAR I PLAYED OFF. NOTHING TO SHOW FOR IT.

01/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

MY POWER STEERING WHEN OUT IN A CURVE. NO WARNING AT ALL!! I HAD MY MOTHER AND MY 2 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I SLID OFF THE ROAD AND MESSED UP MY CAR AND HURT ME AND MY MOTHER. MY DAUGHTER THANK GOD WAS NOT HURT THANKS TO HER CAR SEAT. FORD TOLD ME THIS WAS MY PROBLEM! WHY IS THIS CAR NOT RECALLED FOR THIS PROBLEM?

01/15/2020
Components: STEERING
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AS THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RIVERSIDE FORD LINCOLN 2089 RIVERSIDE DR, MACON, GA 31204) WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER AFTER THE REPAIRS THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

01/15/2020
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING AND THE TRACTION CONTROL FAILED CAUSING THE VEHICLE TO CRASH INTO A DITCH. THE CONTACT CRASHED INTO A POLE COMING TO A STOP AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE MAINTENANCE SERVICE TRACK AND THE SERVICE POWER STEERING NOW WARNING MESSAGES ILLUMINATED PRIOR TO THE FAILURE. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. NO MEDICAL ATTENTION WAS REQUIRED AT THE SCENE, HOWEVER, THE MOTHER AND THE CONTACT SUFFERED FROM BACK PAIN AFTER THE CRASH. THE VEHICLE WAS FIRST TOWED TO A TOW YARD AND LATER TO THE CONTACT'S HOME. THE VEHICLE WAS NOT DESTROYED; THE VEHICLE HAD NOT BEEN REPAIRED OR TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WAS A RECALL ON HER VEHICLE NHTSA RECALL NUMBER: 19V001000 (AIR BAGS) .THE FAILURE MILEAGE WAS 188,000.

01/15/2020
Components: STEERING
Incident Date: 12/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

POWER STEERING WENT OUT WHILE DRIVING ON HIGHWAY. NOW FORD IS TELLING ME I NEED NEW TIE RODS AND FRONT CONTROL ARM AND IF THAT DOESNT WORK THEY SAID I NEED TO REPLACE RACK AND PINION. EVERYTHING I READ ONLINE TELLS ME IM THAT THIS HAS HAPPENED TO A NUMBER OF PEOPLE WITH SAME VEHICLE.

01/15/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

IN MOTION ON HIGHWAY WITH CRUISE CONTROL CAR DASHBOARD SHOWS 'STOP SAFELY NOW' LOOSE ACCELERATION. TURN CAR OFF THEN BACK ON AND CAN DRIVE. CHECK ENGINE LIGHT ON. TOLD VACUUM PUMP CREATING ISSUE. REPLACED AND CAR OKAY. WHILE IN MOTION ON HIGHWAY DURING ACCELERATION 'STOP SAFELY NOW' ENTIRE CAR SHUTS DOWN WHILE DRIVING. LOSS OF BRAKES, STEERING, ACCELERATION. GET CAR TOWED BACK TO SHOP AND TOLD ACID LEAK DEGRADED WIRE HARNESS. BUT ALSO TOLD THEY CAN'T ENSURE THE CAR WILL BE FIXED FROM REPAIRING. HOW DOES A BATTERY LEAK SO BAD WITHOUT ANY CRACKS. NO SHOP CAN CONFIRM THE ACID LEAK IS CAUSING THE BRAKE ISSUE. POSSIBLE ABS MODULE, ELECTRONIC CONTROL, O2 SENSOR REPLACEMENT TOO.

01/09/2020
Components: STEERING
Incident Date: 01/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND A ADVANCE TRAC SERVICE POWER STEERING NOW POPPED ON MY DASHBOARD. I KNOW THERE IS A RECALL ON 2011'S. WHY IS IT NOT ONE ON THE 2010'S KNOWING THAT MANY PEOPLE HAVE COMPLAINED ABOUT THIS VERY EXPENSIVE PROBLEM MANY TIMES BEFORE. AND ALSO KNOWING THAT THE THROTTLE BODY COULD BE THE REASON THIS IS HAPPENING. MY THROTTLE BODY HAS ALSO WENT AND FORD REFUSED TO FIX THE PROBLEM. WE THE CONSUMERS NEED ANSWERS BEFORE SOMEONE GETS HURT FROM THIS PROBLEM.

01/09/2020
Components: SERVICE BRAKES
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

RECALL: 19S54 IS ONLY ALLOWING FUSIONS MANUFACTURED UP TO 07/09. MY FUSION WAS MADE IN SEPT. AT THE MEXICO PLANT. VEHICLE EXHIBITS EXACT SYMPTOMS AND IS CURRENTLY EXHIBITING THEM. SECOND TIME THIS HAS HAPPENED. LAST YEAR HAD ABS EVENT AND PEDAL TRAVELED FURTHER. VALVE BECAME UNSTUCK BY ITSELF AND WAS FINE UNTIL THE OTHER DAY WHEN ANOTHER ABS EVENT OCCURRED AND PEDAL IS TRAVELING FURTHER NOW. LATEST EVENT, WAS TRAVELING DOWN SLIGHT HILL ON A SNOWY ROAD AND NEEDED TO STOP. IT WAS A LONG ABS EVENT. AFTER COMING TO COMPLETE STOP, WAITED A MINUTE OR SO AND BEGAN TRAVELING WITH TRAFFIC AGAIN. WENT TO SLOW DOWN/STOP AGAIN AND NOTICED PEDAL IS TRAVELING FURTHER. THIS VEHICLE SHOULD BE INCLUDED IN THIS RECALL

01/09/2020
Components: SERVICE BRAKES
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT'S DAUGHTER OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 25 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED EXTRA EFFORT TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL COLLINS FORD LINCOLN OF LOUISVILLE LOCATED AT 4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502)459-9550, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

01/08/2020
Components: STEERING
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

LOST OF POWER STEERING,POWER STEERING STEERING ASSIST,ADVANCE TRACTION WARNING LIGHTS ARE ON AND STAYING ON

01/08/2020
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING SHUT DOWN. IT COMES UP WITH A POWER STEERING ASSIST FAULT AND TRACTION CONTROL SYSTEM. ERROR MESSAGE AND LOSS OF POWER STEERING. THIS IS VERY UNSAFE AND SHOULD BE PART OF THE FORD RECALL. MY TEENAGE DAUGHTER IS THE MAIN DRIVER OF THIS CAR AND NOT ABLE TO NOW DRIVE THIS CAR DUE TO THE DANGEROUS LOSS OF POWER STEERING.

01/08/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

THE STEERING RACK IS VERY LOOSE AND DANGEROUS- THERE IS A RECALL ON THE NEWER MODELS WITH THE SAME RACK - THIS IS WAY MORE DANGEROUS THAN AN AIR BAG THAT"MAY" DEPLOY - THIS IS DANGEROUS ALL THE TIME .

01/06/2020
Components: ENGINE
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC2AR******
Summary

WHILE I WAS DRIVING IN THE FAST LANE ON THE HIGHWAY MY 2010 FORD FUSION SPORT OVERHEATED AND CUT OFF DUE TO A FAULTY HEAT PUMP WHICH RESULTED IN COOLANT LEAKING INTO IT AND WARPING MY ENGINE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT THERE WAS AN ISSUE WITH MY VEHICLE. I HAD EVEN JUST GOTTEN MY CAR "WINTER READY" WITH MY MECHANIC AND IN NOVEMBER.

01/06/2020
Components: SERVICE BRAKES
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ANTI-LOCK BRAKES ENGAGED AUTOMATICALLY. THE DRIVER DEPRESSED THE BRAKE PEDAL TO THE FLOORBOARD AND THE VEHICLE SLOWLY STOPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE TWO SENSORS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING ON SLICK ROADS AND OVER A PATCH OF ICE, THE ANTI-LOCK BRAKES ENGAGED AGAIN AND THE CONTACT LOST ALL BRAKE POWER. THE CONTACT PULLED OVER AND PARKED THE VEHICLE FOR AWHILE. AFTERWARDS, THE BRAKE POWER RETURNED. ON ANOTHER OCCASION, WHILE DRIVING IN THE RAIN, THE ANTI-LOCK BRAKES ENGAGED AGAIN. THE CONTACT COASTED INTO A PARKING LOT AND PUMPED THE BRAKE PEDAL NUMEROUS TIMES. AFTERWARDS, THE BRAKE PEDAL RETURNED TO NORMAL. THE CONTACT CALLED MOUNTAINEER FORD LINCOLN MITSUBISHI (615 N EISENHOWER DR, BECKLEY, WV 25801, (304) 461-0505) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE DEALER STATED THAT THE CONTACT NEEDED TO WAIT UNTIL THE RECALL WAS ISSUED AND ADVISED HER TO CALL THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

01/06/2020
Components: STEERING,WHEELS
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ELECTRONIC STEERING WHEEL SEIZED IN THE PARK POSITION. THE VEHICLE WAS TOWED TO ALL AMERICAN FORD OF OLD BRIDGE (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 242-0404); HOWEVER, AFTER FOUR DAYS, THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE VEHICLE WAS SUBSEQUENTLY TOWED FROM THE DEALER TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,400 FOR THE REPLACEMENT PART. THE CONTACT WAS ALSO INFORMED THAT THE TIE RODS NEEDED TO BE REPLACED AND AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 119,000.

01/06/2020
Components: STEERING,WHEELS
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

ONE MORNING WHEN MY WIFE WAS GETTING READY TO LEAVE FOR THE GYM HER CAR SAID 'POWER STEERING ASSIST FAULT.' NOW THE CAR HAS NO POWER STEERING AND IF YOU TRY TO DRIVE IT IT FLASHES 'SERVICE ADVANCE TRAC NOW. SADLY WE DON'T HAVE THE MONEY TO FIX THIS SO THE CAR IS STUCK IN THE DRIVE WAY.

01/03/2020
Components: SERVICE BRAKES
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

WHILE DRIVING ON A CITY STREET I CAME TO A STOP LIGHT APPLIED MY BRAKES AND THEY WENT ALMOST TO THE FLOOR. I TOOK MY 2010 FORD FUSION TO LAIRD NOLLER FORD REPAIR SHOP AND WAS TOLD MY ABS HYDRAULIC PUMP WAS FAULTY AND NEEDS TO BE REPLACE AT A COST OF $1,300.00. WHILE THE REPAIR WAS REVIEWING MY BRAKE ISSUE A WORKER MOVED MY VEHICLE KNOWING IT HAD NO BRAKES AND CAUSED DAMAGE TO THE REAR BUMPER AND FENDER. I WOULD THINK A BRAKE PROBLEM OF THIS NATURE WHICH COULD HAVE CAUSED THE DEATH OF MY CHILDREN AND I WOULD BE ON THE RECALL LIST. IN ADDITION, I SHOULD BE REIMBURSED FOR THIS REPAIR SINCE IT IS A MANUFACTORY FAULT AND NOT CAUSED BY ME.

01/01/2020
Components: STEERING
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

STEERING GEAR WENT OUT (POWER STEERING) HAS GONE GONE OUT TWICE AND CURRENTLY REPLACED TWICE.

12/31/2019
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

WENT TO CRANK IT ONE DAY AFTER CHANGING A TIRE ON THE FRONT AND THE POWER STEERING QUIT WORKING WHEN I GOT BACK IN IT AND CRANKED IT UP AND HASN'T WORKED SINCE.

12/30/2019
Components: SERVICE BRAKES
Incident Date: 12/28/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE CONTACT STATED THAT SHE HAD TO APPLY MORE PRESSURE TO THE BRAKE PEDAL THAN USUAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE SEEMED TO STOP AT A LOWER SPEED THAN THE AMOUNT OF FORCE THAT WAS NEEDED TO APPLY THE BRAKES. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HIP, ANKLE, KNEE, AND WRIST. MEDICAL ATTENTION WAS NOT RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF A FUTURE RECALL REGARDING THE BRAKES. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

12/30/2019
Components: STEERING
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

THE VEHICLE WAS STATIONARY, WHEN I WENT TO TURN IT ON IT HAD A POWER STEERING ASSIST FAULT. ENDED UP HAVING TO TAKE IT INTO THE DEALERSHIP WHO ARE WORKING ON IT RIGHT NOW. TOTAL COST OF THE WORK IS ABOUT $1,800 AND LOOKING ONLINE IT'S OBVIOUS MANY OTHERS HAVE HAD THIS ISSUE. WHEN I BROUGHT UP THE RECALL ON 2010 FORD FUSIONS (RECALL 15S18) I WAS TOLD THAT ONLY APPLIED TO CARS BUILT IN SEPTEMBER OF 2010 TO ANOTHER DATE, WHEN MINE WAS BUILD IN JUNE - MEANING IT DIDN'T QUALIFY. IT IS MY BELIEF THAT THIS SHOULD BE INCLUDED IN THE RECALL BY FORD AS MANY OTHERS HAVE HAD THE SAME ISSUE.

12/29/2019
Components: STEERING
Incident Date: 12/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

STARTING VEHICLE, POWER STEERING ASSIST FAULT DISPLAYED AND STEERING WHEEL WOULD NOT TURN. TURNED OFF IGNITION. WAITED A MINUTE AND RESTARTED. CONDITION DISAPPEARED. FEARFUL OF DRIVING VEHICLE AS I NOW READ THIS FAULT HAS OCCURRED TO OTHERS WHILE DRIVING ON HIGHWAY AT EXCELEREATED SPEEDS. I CAN DEFINITELY SEE THIS COULD BE A DEADLY SITUATION IF IT OCCURS AGAIN WHILE IN MOTION. ALSO SEE OTHER YEARS OF FUSIONS RECALLED FOR THIS FAULT. IT IS CONCERNING THIS 2010 ISN'T ON A RECALL FOR THIS FAULT.

12/28/2019
Components: STEERING
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY 2010 FORD FUSION STEERING KEEPS LOCKING UP WITH A STEERING ASSIST FAULT CODE. IT HAPPENS AT RANDOM TIMES WETHER AT SLOW SPEEDS OR HIGH SPEEDS. MY DAUGHTER DRIVES THIS VEHICLE AND IT'S VERY SCARY TO THINK SHE WILL LOSE CONTROL OF A MOVING VEHICLE PUTTING HER IN DANGER AND OTHERS AROUND HER. I'VE NOTICED THERE HAVE BEEN THOUSANDS OF COMPLAINTS BUT FORD REFUSES TO RECALL THE 2010 YEAR. THEY HAVE RECALLED OTHER YEARS FOR THIS PROBLEM. I JUST DON'T UNDERSTAND.

12/28/2019
Components: STEERING
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

CAME OUT FROM SHOPPING ON 12-26-19 WENT TO LEAVE WHEN ALL OF A SUDDEN THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO STEER. TOOK TO MECHANIC TOLD ME ITS THE RACK PINION WHICH IS GOING TO COST OVER $2000 TO FIX . AND THEN I SEE ITS A KNOWN FORD PROBLEM. I DO SEE THAT THERE IS AN OPEN INVESTIGATION WITH SEVERAL COMPLAINTS

12/28/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING ON HWY 23 WHEN ALL OF SUDDEN THE DASH LIGHT CAME ON SAYING DEFAULT TRAC SERVICE SOON. THEN MY STEERING WENT OUT && IT WAS LIKE I HAD NO POWER STEERING. ABOUT 2 WEEKS PRIOR I HAD TO HAVE TYSON ROD ENDS PUT ON INSIDE & OUT AFTER JUST HAVING THEM REPLACED IN APRIL. MY AIRBAG LIGHT COMES ON SAYING PASSENGER AIRBAG. A NOISE LIKE A RUBBING/SCRAPING NOISE EVERY TIME I TURN THE STEERING WHEEL THAT I'VE HAD THE CAR LOOKED AT SEVERAL TIMES.

12/27/2019
Components: SERVICE BRAKES
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WHEN APPLYING THE BRAKES, IF I ENCOUNTER A SITUATION THAT WOULD ENGAGE ABS, INSTEAD OF ABS TURNING ON, THE BRAKE SUDDENLY TRAVELS TO THE FLOOR. THIS HAS HAPPENED 3 TIMES IN THE PAST YEAR. PRIVATE MECHANIC COULD NOT DIAGNOSE. FORD DEALER SERVICE BLEED THE LINES AND COULD NOT GUARANTEE PROBLEM WAS ELIMINATED. NO CODES ARE PRODUCED.

12/27/2019
Components: STEERING
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND THE "SERVICE POWER STEERING" MESSAGE WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. QUALITY MOTOR (2022 WEST MAIN STREET, INDEPENDENT, KS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

12/27/2019
Components: STEERING
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I KEEP GETTING POWER STEERING ASSIST FAULT ERRORS. IT SEEMS TO ME THAT THIS SHOULD HAVE BEEN FIXED BY A RECALL.

12/26/2019
Components: STEERING
Incident Date: 12/16/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE STEERING AND CRASHED INTO A UTILITY POLE. AFTER THE CRASH, THE "SERVICE POWER STEERING" MESSAGE WAS DISPLAYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

12/25/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I PURCHASED A NEW 2010 FORD FUSION HYBRID SE FROM A FORD DEALERSHIP IN FAIRFAX, VA. AFTER OWNING THE VEHICLE FOR APPROXIMATELY 9 YEARS, THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE (IT ONLY OPERATES IN GAS MODE). MY AVERAGE MPG HAS DROPPED FROM 37-40 MPG TO 25-27 MPG. I TOOK IT TO A FORD DEALERSHIP SERVICE CENTER MANASSAS, VA IN NOV 2019 WHO INDICATED THEY ARE AWARE OF THE PROBLEM BUT THEY HAVE NO SOLUTION TO FIX IT (THEY INITIALLY WERE GOING TO CHARGE ME $150 DIAGNOSTIC FEE BUT WAIVED THE FEE AND SENT ME HOME). THERE ARE NUMEROUS REPORTS IN FORD VEHICLE FORUMS WITH THE SAME COMPLAINT. CONSENSUS IS THAT FORD PROGRAMMED THE ELECTRONIC MODE TO STOP WORKING AFTER 9 YEARS. WHEN I PURCHASED THE VEHICLE, THERE WAS NO DISCLOSURE THAT I WOULD NO LONGER HAVE A PROPERLY WORKING HYBRID AFTER 9 YEARS. THIS END-OF-LIFE DECISION WOULD HAVE TO BE PROGRAMMED INTO THE VEHICLE'S ECU AT THE TIME OF MANUFACTURING AND SHOULD HAVE BEEN DISCLOSED BY FORD AT THE TIME OF PURCHASE. HAD FORD DISCLOSED THIS, IT WOULD HAVE DIRECTLY IMPACTED MY DECISION TO PURCHASE THE VEHICLE. THE FIX APPEARS TO BE REPROGRAMMING THE VEHICLE TO MAKE IT THINK IT IS LESS THAN 9 YEARS OLD WHICH RETURNS THE HYBRID FUNCTIONS TO NORMAL. ACCORDING TO SEVERAL FORUMS, SOME FORD SERVICE CENTERS HAVE CONDUCT THIS FIX, BUT THE MAJORITY OF FORD SERVICE CENTERS ARE NOT WILLING/ABLE TO RESOLVE THIS ISSUE. THIS ISSUE HAS BEEN IDENTIFIED IN FORD'S OASIS DATABASE WITH NO SOLUTION. TSB #SSM 48238 NHTSA ID #10167224 WAS ANNOUNCED IN OCT 2019. REFER TO FORUMS WITH IDENTICAL ISSUES AND SOLUTIONS: (HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-C28475_DS1000144), (HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION_HYBRID/2010/TSBS/), (HTTPS://WWW.FORDFUSIONFORUM.COM/TOPIC/19361-MY-INSTRUCTIONS-ON-RESTORING-THE-HYBRID-EV-FUNCTION-ON-THE-FORD-FUSION-HYBRID-APPROACHING-THE-89-YEARS-MARK/).

12/24/2019
Components: STEERING
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

AFTER STARTING THE VEHICLE, POWER STEERING ASSIST FAULT DISPLAYS AND STEERING IS "LOCKED" I.E. CAN NOT BE TURNED. CYCLED THE IGNITION A NUMBER OF TIMES AND EVENTUALLY THE STEERING FUNCTIONED. THIS HAS OCCURRED TWICE. DEALER WANTS $1600 FOR THIS REPAIR.

12/23/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UP A SLIGHT INCLINE AND STOPPING, THE VEHICLE WOULD DRIFT BACKWARDS WHEN IN DRIVE GEAR. THE VEHICLE HAD AN AUTOMATIC TRANSMISSION. WHEN THE VEHICLE ACCELERATED, THE RPMS INCREASED, BUT THE TRANSMISSION WOULD NOT SWITCH GEARS SMOOTHLY LIKE IT WAS DESIGNED TO DO. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ONLY PRINTED OUT THE RECALL INFORMATION. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 59,000.

12/21/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

IMAGINE DRIVING DOWN THE INTERSTATE AT 65 MPH IN HEAVY TRAFFIC AND THE ELECTRIC POWER STEERING MOTOR GOES OUT AND IT TAKES EVERYTHING IN YOUR POWER TO MAINTAIN CONTROL. NOT KNOWING WHAT WAS WRONG AND AFRAID OF DAMAGING SOMETHING FURTHER HAVING TO GET THE CAR TOWED $ 125 AND AFTER A $1,800 REPAIR BILL AT THE DEALER THEY EXPLAINED ALMOST EVERY YEAR MODEL FUSION EXCEPT THE 2010 I OWN WASN'T RECALLED. NOT COUNTING THE COST OF A RENTAL AND TIME MISSED FROM WORK WHILE THE CAR WAS IN THE SHOP. I'D CONSIDER MYSELF TO BE A PRETTY DECENT DRIVER BUT NOW I'D LIKE YOU TO TRY AND IMAGINE IF THAT WOULD HAVE BEEN YOUR WIFE OR DAUGHTER DRIVING AND THAT HAPPEN. AS FAR AS THE EXACT DATE I GUESS BECAUSE I HAD TO PAY WITH A DEBIT CARD (CASH) MY FORD PASS APP DOESN'T EVEN SHOW A RECORD OF IT. BUT I CAN GO TO MY BANK AND GET THE DATE BECAUSE I HAD TO CALL THEM TO SPEND THAT MUCH ON A DEBIT CARD

12/21/2019
Components: SERVICE BRAKES
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I'VE RECEIVED A RECALL FOR THE ABS VALVE NOT WORKING CORRECTLY AND CAUSING THE BRAKES TO NOT WORK PROPERLY. COULD THIS BE WHAT'S CAUSED MY PROBLEMS BEFORE I'VE HAD SEVERAL TIMES SINCE I'VE OWNED MY 2010 FUSION GO TO APPLY THE BRAKES AND THEY JUST DIDN'T WORK PROPERLY. ABOUT A MONTH AGO I RAN INTO THE BACK OF A FORD F150. I WAS IN A TURNING LANE WITH HEAVY TRAFFIC AND WHEN WE DIDN'T MAKE IT THROUGH THE LIGHT I APPLIED THE BRAKES AND I WASN'T STOPPING, LUCKILY I WAS ABLE TO PULL THE EMERGENCY BRAKE WHILE PUSHING ALL I COULD WITH A SIZE 9 STEEL TOE WORK BOOT TO KEEP FROM DAMAGING ANYONE'S VEHICLE. IT WASN'T ANY DAMAGE TO THE BACK OF THE TRUCK BUT IT WAS ENOUGH TO BREAK A CHROME PIECE OFF MY GRILL. I'VE ALWAYS JUST ASSUMED IT WAS LACK OF MAINTENANCE OR DUE TO WET ROADS PLUS THE FACT THE CAR HAS OVER 225,000 MILES BUT THIS LAST INCIDENT THE ROADS WAS DRY AND BEING IN A LINE OF TRAFFIC TRYING TO TURN I WAS ONLY DOING ABOUT 10 MPH.

12/21/2019
Components: SERVICE BRAKES
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I HAVE HAD NUMEROUS BRAKE PROBLEMS WITH THIS CAR..FIRST @ 23,000 MILES BACK BRAKES FROZE UP ON ME, HAD TO HAVE BOTH ROTORS & PADS REPLACED, SINCE THEN HAD PADS REPLACED AGAIN ON THE BACK. I ALSO HAD TO REPLACE THE FRONT PADS TWICE, JUST THIS MONTH WITH 46,000 MILES ON MY CAR, HAD TO REPLACE BOTH FRONT ROTORS & PADS BECAUSE THEY WERE MAKING A SQUEALING NOISE ..I FEEL THE BRAKES ARE A SAFETY ISSUE, NEVER KNOW WHEN THEY ARE GOING TO STOP WORKING ESPECIALLY IF I'M DRIVING 🚗

12/21/2019
Components: STEERING
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE DRIVING THE VEHICLE LOST POWER STEERING AND NEARLY CAUSED ME TO WRECK, SOMEHOW I WAS ABLE TO GET THE CAR OFF THE ROAD SAFELY. THE WARNING MESSAGE 'POWER STEERING ASSIST FAULT' APPEARED ON THE DASH AND SEEMS TO BE A COMMON PROBLEM WITH 2010 FUSIONS AND OTHER MODELS. AFTER TURNING THE CAR OFF TWICE THE MESSAGE RESET AND POWER STEERING CAME BACK HOWEVER I'M SCARED TO DRIVE THE CAR NOT KNOWING IF THIS ISSUE WILL POP UP WHEN I'M ON THE HIGHWAY AT A HIGH SPEED. LUCKILY I DIDN'T INJURE OR KILL MYSELF OR OTHERS THIS TIME.

12/18/2019
Components: POWER TRAIN
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

VEHICLE IS A 2010 FUSION HYBRID. VEHICLE HESITATES FOR 1-3 SECONDS WHEN ACCELERATING FROM A STOP. THERE IS A DELAY BECAUSE OF WHAT APPEARS TO BE A FAILURE OF THE HYBRID DRIVE SYSTEM TO PROVIDE ADEQUATE POWER. I ALSO NOTICE THIS DURING ROUTINE DRIVING, ALTHOUGH IT IS NOT A SAFETY CONCERN THEN. THE HYBRID POWER SYSTEM HAS SIMPLY STOPPED PROVIDING THE ADDITIONAL POWER REQUIRED BY THE POWERTRAIN TO OPERATE PROPERLY. THIS IS PARTICULARLY PROBLEMATIC WHEN PULLING OUT OF A SIDE STREET ONTO A BUSY ROAD. THE CAR HAS ENOUGH POWER TO GET ME INTO THE MIDDLE OF THE ROAD BUT THEN HESITATES TO ACCELERATE PROPERLY FOR 2-3 SECONDS, PRESENTING A DANGER TO ME AND OTHER CARS. I AM LEARNING TO COMPENSATE FOR THIS DELAY BUT THIS IS SAFETY CONCERN FOR ME AND OTHER DRIVERS. OTHER DRIVERS OF THE SAME MODEL OF SIMILAR AGE ARE REPORTING THE SAME ISSUES ON FORUMS SUCH AS "FORDFUSIONHYBRIDFORUM.COM"

12/18/2019
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING FAILURE WHILE IN A PARKING LOT OF A BUSY SHOPPING CENTER PULLING OUT OF MY SPACE. HAD IT TOWED TO THE DEALERSHIP. AFTER 199.00 DIAGNOSTIC FEE THEY TELL ME THE POWER STEERING RACK HAS TO BE COMPLETELY REPLACED AND IT'S GOING TO COST ME OVER $2,300.00!!!! THIS IS A KNOWN ISSUE AND FORD ISN'T DOING ANYTHING TO HELP PEOPLE AND YET THE RECALLED THE 2011 THAT USES THE EXACT SAME POWER STEERING SYSTEM. NOW I AM FORCED TO BUY ANOTHER CAR THE SAME MONTH I WAS TO PAY IT OFF BECAUSE I DONT HAVE THE $2300.00 AT CHRISTMAS TIME TO GET A CAR FIXED THAT IS 9 YEARS OLD. THIS IS WRONG. FORD SHOULD BE HELD LIABLE!!!

12/17/2019
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

CAR WAS IN DETACHED VERY COLD GARAGE, STARTED CAR. WHEN PUTTING IN REVERSE NOTICED A WARNING ON SCREEN STATING POWER STEERING FAILURE. AS I WAS BACKING OUT OF GARAGE I COULDN'T TURN THE STEERING WHEEL WITHOUT A GREAT DEAL OF DIFFICULTY. AFTER SPEAKING WITH A FRIEND DECIDED TO TURN OFF THE CAR AND RESTART. WHEN I DID SO, THE POWER STEERING WARNING WAS GONE AND I COULD TURN THE STEERING WHEEL. I WAS ABLE TO DRIVE THE CAR 5 MILES TO A FORD DEALERSHIP WORRYING THE ENTIRE WAY THAT IT WOULD GO OFF AGAIN. I'VE SINCE BEEN INFORMED BY FORD DEALERSHIP THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDS TO BE REPLACED.

12/15/2019
Components: STEERING
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

STARTED CAR AND WHILE BACKING POWER ASSIST FAULT WARNING INDICATOR CAME ON AND LOST POWER STEERING.RESTARTED CAR AN POWER STEERING WAS OK. NOW I DON'T WANT TO DRIVE NOT KNOWING WHEN IT WILL LOCKUP AGAIN. THE 2010 FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL.

12/13/2019
Components: STEERING
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHEN DRIVING DOWN THE ROAD MY POWERSTEERING IN MY CAR STOPPED WORKING. FORTUNATELY, I WAS ABLE TO PULL OFF INTO A PARKING LOT TO AVOID A COLLISION.

12/13/2019
Components: WHEELS
Incident Date: 11/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE INSPECTION AT SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087, (408) 215-9949), THE MECHANIC NOTICED THAT THE FRONT DRIVER'S SIDE WHEEL LUG NUT WAS FRACTURED AND THE WHEEL COULD NOT BE REMOVED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 25152622. THE FAILURE MILEAGE WAS 118,000.

12/13/2019
Components: STRUCTURE
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

DRIVER SIDE DOOR DOES NOT OPEN FROM OUTSIDE THE VEHICLE. OUTSIDE DOOR HANDLE DOES NOT WORK NOR MOVE. THIS IS DANGEROUS FOR THE DRIVER AND PASSENGERS: BECAUSE CAR HAS "BUCKET STYLE" FRONT SEATS. DRIVER CANNOT MOVE FROM FRONT PASSENGER TO/FROM DRIVER SIDE SEAT. TO ENTER AUTO, DRIVER ENTERS FRONT PASSENGER DOOR, REACHES OVER THE CENTER CONSOLE TO DRIVER INSIDE DOOR HANDLE, OPENS DRIVER DOOR FROM INSIDE, EXITS AUTO, ENTERS (THE NOW OPEN) DRIVER SIDE DOOR. IN UNSAFE NEIGHBORHOODS THIS PUTS THE DRIVER AND HIS PASSENGERS IN UNNECESSARY DANGER. THIS DRIVER IS UNABLE TO DRIVE THE CAR WITH THE DRIVER SIDE DOOR UNLOCKED, SO IN EVENT OF A CRASH/ACCIDENT, THE DRIVER CANNOT BE REMOVED, FROM THE CRASHED DAMAGED CAR, THE BROKEN DRIVER SIDE DOOR HANDLE CANNOT BE OPENED BY A FIRST RESPONDER/RESCUER. THE DRIVER IS IN UNNECESSARY DANGER. THE LOCAL FORD DEALERSHIP, EXAMINED THE DRIVER'S DOOR AND REPORTS: "OUTSIDE DOOR HANDLE IS STUCK, WILL NOT OPEN. PULLED DOOR PANEL OFF AND FOUND THAT LOCK AND ROD FROM HANDLE TO LATCH HAS RUSTED, AND ROTTED, CAUSING ROD TO BREAK IN HALF, ROD NEEDS TO BE REPLACED. PART HAS BEEN ORDERED AND SHOULD BE HERE BY 12-16-2019." IN THE PAST, THE DRIVER SIDE INSIDE DOOR HANDLE HAS BEEN REPAIRED THREE (3) TIMES DUE TO FAULTY MECHANISMS. THERE IS CONCERN THAT THIS EXTRA USE OF THE INSIDE HANDLE MAY AGAIN BREAK THE INSIDE HANDLE, TRAPPING THE DRIVER INSIDE THE CAR, WITH NO WAY TO EXIT. THE LOCAL FORD DEALERSHIP: GRIECO FORD OF FORT LAUDERDALE 1333 N. FEDERAL HIGHWAY FORT LAUDERDALE, FL PHONE: 1.954.390.6530 I PAID: $139.95, ON 12/11/2019. I WAS TOLD THAT TO REPAIR THIS DANGEROUS AUTO CONDITION WILL COST AN ADDITIONAL $373.00. TOTAL COST TO REPAIR DANGEROUS AUTO CONDITION IS $512.95 FORD CORP. SHOULD REIMBURSE CUSTOMER FOR THESE UNEXPECTED COSTS, $512.95. 4 PROPERLY WORKING AUTO DOOR IS A SAFETY ISSUE.

12/11/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHEN I STARTED UP THE CAR & WAS GOING TO PULL OUT THE LIGHT FOR PASSENGER AIR BAG CAME ON, THEN I TURN MY WHEEL & THERE IS LIKE A GRINDING SOUND. I PULLED ON SIDE OF ROAD & HAD SOMEONE COME CHECK IT. THEY SAID SAME THING I DID. I THOUGHT IT WAS SOMETHING RUBBING AGAINST THE TIRE, BUT WHEN WE LOOKED THERE WAS NOTHING. THEN HE KEPT TURNING THE WHEEL & IT SOUNDED MORE IN THE STEERING COLUMN. MY HUSBAND CHECKED UNDERNEATH THE CAR WHEN I GOT HOME & THANK GOODNESS HE DID BECAUSE THE TIE ROD ENDS INSIDE & OUT WERE SO BAD THAT I WAS LUCKY TO HAVE NOT OF CRASHED. STILL THE STEERING IS MAKING THAT LOUD GRINDING, SCREECHING SOUND. AIR BAG & TRAC LIGHTS COME ON OCCASIONALLY STILL ALSO. REALLY FEEL UNSAFE DRIVING MY CAR HERE THE LAST FEW MONTHS. IVE HAD IT PARKED FOR THE LAST MONTH & BOUGHT JUST SOMETHING TO GET AROUND FOR NOW TIL I CAN AFFORD TO HAVE IT FIXED OR THEY HAVE A RECALL ON THESE. IVE SEEN SO MANY OTHER PEOPLE WITH SAME PROBLEMS & I ALSO SEEN THEY RECALLED THE 2011 FOR SAME ISSUES. WHY NOT THE 2010?????

12/11/2019
Components: SERVICE BRAKES
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

REVERSING MY CAR OUT OF THE DRIVEWAY AND THE CAR WOULD NOT BRAKE. LOST ALL BRAKES IN THE CAR. PRIOR TO THIS ISSUE I ALWAYS THOUGH THE VEHICLE HAD VERY LOW BRAKES. I'D HAVE TO PRESS THE BREAK VERY LOW TO THE FLOOR TO STOP. WHEN I LOST THE BRAKES I'M THE CAR I INITIALLY THOUGHT THE CAUSE WAS DUE TO BAD CALIPERS AND ROTORS. AFTER REPLACING ALL CALIPERS UNDER WARRANTY AND BLEEDING THAT WAS NOT THE ISSUE. TOWED THE CAR TO TORRINGTON FORD AND IT WAS DIAGNOSED AS NEEDING A MASTER CYLINDER FIRST WHICH MAY NOT FIX THE PROBLEM AND THEN A POSSIBLE HCU REPLACEMENT OF THE MASTER CYLINDER DOESN'T CORRECT HE BRAKE ISSUE. *LN*JB

12/10/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I STARTED MY CAR WHEN LEAVING WORK AND RECEIVED AN ERROR THAT THE POWER STEERING FAILED. I FOLLOWED THE GUIDELINES IN THE BOOK AND TURNED OFF THE CAR FOR 30 SECONDS AND RESTARTED. ON RESTART THE ERROR RETURNED. I DROVE CAR TO MECHANIC AND HAD NO POWER STEERING. AFTER TALKING WITH MECHANIC ATTEMPTED TO LEAVE AND STILL NO POWER STEERING. ANOTHER ERROR TURNED ON PRIOR TO LEAVING THE PARKING LOT WITH ADVANCETRAC FAILURE. LEFT CAR AT MECHANIC. ERROR SOUNDS SIMILAR TO OTHER FORD AND LINCOLN CARS WITH POWER STEERING FAILURE.

12/06/2019
Components: STEERING
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THIS VEHICLE HAS EPAS. LAST NIGHT MY WIFE DROVE THE VEHICLE TO THE GAS STATION AND PARKED IN FRONT OF A GAS PUMP. SOMEONE ASKED HER TO MOVE FORWARD AND WHEN SHE STARTED THE CAR, SHE RECEIVED THE "POWER STEERING ASSIST FAILURE" MESSAGE AND THE POWER STEERING REFUSED TO WORK. THE VEHICLE WAS STATIONARY. SHE STARTED THE CAR AND SHUT IT OFF NUMEROUS TIMES UNTIL THE SYSTEM RESET AND SHE WAS ABLE TO DRIVE THE VEHICLE HOME. THIS CAR BELONGS TO AN 85 YEAR OLD WOMAN AND IF THE POWER STEERING FAILS WHILE SHE IS DRIVING THE CAR SHE WOULD NOT HAVE THE STRENGTH TO CONTROL THE STEERING.

12/06/2019
Components: SERVICE BRAKES
Incident Date: 12/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP AND THE PEDAL TRAVELED TO THE FLOORBOARD AND FELT SPONGY. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND MASTER CYLINDER, BUT THE FAILURE CONTINUED. THE MECHANIC DETERMINED THAT THE ABS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

12/05/2019
Components: STEERING
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

MY VEHICLE'S POWER STEERING NO LONGER WORKS. THE POWER STEERING STOPPED WORKING WHEN I STARTED THE ENGINE ON 12/4/19. THE DASHBOORD INDICATED "POWER STEERING ASSIST FAULT". SHORTLY AFTER THE POWER STEERING STOPPED WORKING, THE DASHBOARD ALSO INDICATED "SERVICE ADVANCETRAC". MY VEHICLE HAS 96,000 ODOMETER MILES.

12/04/2019
Components: STEERING
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

SERVICE POWER STEERING WARNING CAME ON WHILE I WAS DRIVING THE CAR. CAR BECAME HARD TO STEER. I WAS ON A CITY STREET AT AN INTERSECTION TURNING LEFT WHEN THE WARNING CAME ON. ALSO THE TRACTION CONTROL SYMBOL LIGHT CAME ON.

12/04/2019
Components: STEERING
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I STARTED MY CAR IN THE APARTMENT PARKING LOT AND ATTEMPTED TO TURN WHEN THE POWER STEERING ASSIST FAILURE OCCURRED. MY CAR NOW HAS NO POWER STEERING AND IS DIFFICULT TO DRIVE. I TRIED TURNING OFF MY CAR AND RESTARTING IT, BUT THE PROBLEM PERSISTS.

12/04/2019
Components: SERVICE BRAKES
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

BRAKES FAILED AT 127,000 MILES DUE TO FAULTY ABS PUMP. BRAKES PRESSED ALL THE WAY TO FLOOR WHILE DRIVING AND AT STOPS . ERROR CODES IN PICTURE

12/03/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/29/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WHEN TURNING ON CAR AT THE FORD DEALERSHIP FOLLOWING REPAIR OF RECALLED AIRBAG THE WARNING LIGHT TO SERVICE ELECTRONIC TRAC SYSTEM. STEERING WHEEL WOULD NOT TURN. SERVICE WRITER CHECKED CODES AND NOTHING CAME UP. I WAS TOLD TO JUST TURN IT OFF AND BACK ON AND THAT WOULD RESET IT. THAT WORKED. IT CONTINUED TO DO THAT ON AND OFF THE NEXT 2 WEEKS. THEN IT WOULD NOT RESET. WE TRIED TO DRIVE IT STOPPING AND STARTING IT TO TRY TO RESET IT. IT SUDDENLY BECAME REALLY DIFFICULT TO STEER AND MY HUSBAND LOST CONTROL AND RAN OVER A CURB ON CITY STREET . LUCKILY NO ONE WAS ON THE CURB OR SIDEWALK .NO INJURIES. FORD SAYS THE ELECTRONIC STEERING IS OUT AND WILL NEED TO BE REPLACED COSTING OVER 18,000$. I HAVE 133,000 MILES ON CAR.

12/02/2019
Components: STEERING
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO A PARKING SPACE, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, 'CHECK POWER STEERING' WAS DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND JIM O'NEAL FORD (516 S. INDIANA AVE, SELLERSBURG, IN) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. *DL

12/02/2019
Components: STEERING
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY POWER STEERING FAULT LIGHT CUT ON WHEN I STARTED MY CAR , THAN WITH THE CAR RUNNING IN A PARKED POSITION ,IT WENT AWAY . I'M AFRAID TO DRIVE MY CAR KNOWING POWER STEERING MY GO OUT AT ANY TIME .

12/01/2019
Components: STEERING,AIR BAGS
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING INTERMITTENTLY FAILS WHEN I AM DRIVING. I HAVE NO CONTROL OVER MY CAR WHEN THIS HAPPENS. PASSENGER SIDE AIRBAG HAS ISSUED A RECALL. I LIVE IN WASHINGTON STATE AND NO DEALER HAS THE REPLACEMENT PARTS I'VE BEEN WAITING FOR 2 YEARS!!!

11/26/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ELECTRIC STEERING START ON HWY ACTING UP PHONE FORD AND THEY SAYS NO RECALL ON THEM BUT I KNOW OWNERS THAT HAVE HAD THE SAME PROBLEM PHONE FORD AND THEY SAID NOTHING THEY CAN DO BUT THE ONE YEAR NWER IS RECALL YET THE THE I HAVE HAS THE SAME PARTS SEE THE LINK FOR MY 2010 FUSION HTTPS://CA.SEARCH.YAHOO.COM/SEARCH?P=2010+FORD+FUSION+STEERING+PROBLEMS&FR=YFP-T&FP=1&TOGGLE=1&COP=MSS&EI=UTF-8

11/22/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE POWER STEERING STOPPED WORKING. FOR ABOUT 1.5 MONTHS WHEN I WOULD TURN ON THE VEHICLE THE DASH WOULD NOTIFY OF A POWER STEERING FAULT AND POWER STEERING WOULD NOT WORK (STEERING WHEEL NEAR IMPOSSIBLE TO MOVE). HOWEVER, IF I TURNED THE CAR OFF AND BACK ON THE FAULT WOULD GO AWAY AND POWER STEERING WOULD RETURN TO NORMAL. UNFORTUNATELY NOW THE POWER STEERING IS PERMANENTLY NOT WORKING AND THE CAR IS NO LONGER SAFE TO DRIVE. STABILITY CONTROL WARNING ALSO CAME ON IMMEDIATELY AFTER. EXTREMELY GLAD POWER STEERING DID NOT GO OUT WHILE I WAS DRIVING, IT WOULD HAVE LIKELY CAUSED ME TO CRASH SINCE STEERING IS SO HARD TO USE WITHOUT POWER STEERING. I DID SOME RESEARCH FORD HAS A RECALL FOR THIS EXACT ISSUE FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010 BUT APPEARS THE 2010 IS AFFECTED BY THE SAME DEFECT.

11/22/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

VEHICLE HAS 1 TO 2 SECOND DELAY AFTER DEPRESSING THROTTLE BEFORE ACCELERATION OCCURS. VERY SIMILAR TO NHTSA ID NUMBER: 11219222 AND NHTSA ID NUMBER: 10167224. SUSPECT IT'S RELATED TO NHTSA ID NUMBER: 11233861 THIS HAS RESULTED IN NUMEROUS CLOSE CALLS AND NEAR T-BONE ACCIDENTS IN THIS CAR.

11/20/2019
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH AND PULLING INTO THE DRIVEWAY, THE SERVICE POWER STEERING NOW INDICATOR ILLUMINATED. THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO NELSON FORD FERGUS FALLS (2228 COLLEGE WAY, FERGUS FALLS, MINNESOTA 56537, (218) 998-8878) AND FAILURE CODE: AE5Z3504EERM (STEERING GEAR) WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE MANUFACTURER STEERING WHEEL REPAIR PROGRAM DUE TO THE VEHICLE'S MILEAGE. THE FAILURE MILEAGE WAS 180,000.

11/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

FROM A COMPLETE STOP, CAR STUTTERS AND PAUSES BEFORE STARTING TO MOVE AS IF IT'S TRYING TO DECIDE WHICH FORM OF POWER TO USE - THE ELECTRIC BATTERY OR THE ENGINE. THIS HAS BECOME QUITE DANGEROUS BECAUSE IT'S ENOUGH TIME TO BE HIT BY ONCOMING TRAFFIC WHILE NOT BEING ABLE TO MOVE. WHEN IT DOES "KICK IN", IT LURCHES AND MAKES A 'KNOCKING' NOISE. I'M VERY CONCERNED I'M GOING TO BE SMASHED INTO ONE DAY DUE TO IT NOT MOVING. SEARCHING ONLINE AND READING THROUGH THE FORD FUSION FORUMS, I'VE FOUND THAT IT HAS TO DO WITH THE SYSTEM READING THE ELECTRIC BATTERY AGE. THIS STUTTERING HAPPENS ALMOST DAILY NOW. MY COMMUTE IS ALL CITY DRIVING AND HAPPENS WHEN COMING OUT OF A COMPLETE STOP, NO MATTER IF I'M TURNING OR GOING STRAIGHT. I TAKE EXCELLENT CARE OF MY CAR, HAVE OWNED IT SINCE NEW, AND HAVE LESS THAN 60,000 MILES ON IT. I'M HOPING TO BE ABLE TO DRIVE IT FOR A LONG TIME TO COME, BUT, IF THIS CONTINUES, I FEAR I WILL BE INJURED - OR WORSE - DUE TO THIS ISSUE. PLEASE ADDRESS THIS PROBLEM. THERE ARE MANY, MANY FUSION HYBRID OWNERS THAT ARE HAVING THIS PROBLEM, BUT SEEM TO NOT BE GETTING ANY RESPONSE FROM FORD.

11/19/2019
Components: STEERING
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING FAILURE WHILE DRIVING. ALMOST CRASHED INTO ANOTHER VEHICLE. RECALL THIS NOW. 2010 FORD FUSION SEL 155,000 MILES.

11/18/2019
Components: STEERING
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

MY 2010 FORD FUSION'S POWER STEERING WENT OUT AND MADE IT SCARY/VERY DIFFICULT TO DRIVE. I'M GETTING A WARNING OF ELECTRIC POWER STEERING FAULT. I READ FORD HAD PREVIOUSLY RECALLED THE 2011 AND UP, BUT LEFT OUT THE 2010 WHICH WAS HAVING THE SAME PROBLEMS

11/16/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I WAS DRIVING MY 2010 FORD FUSHION IN TRAFFIC WHEN ALL OF A SUDDEN THE STEERING WENT OUT AND IT SHOWED POWER STEERING ASSIST HAD WENT OUT I COULDN'T STEER THE CAR WAS LUCKY I WAS NO BADLY HURT IN THIS CAR I BARELY GOT IT TURN TO GET MYSELF OUT OF TRAFFIC THE VECHILE WAS USELESS AND I WAS GOING THE SPEED LIMIT AT THE TIME I COULD HAVE GOTTEN KILLED IN THIS CAR HAVE TORN LIAMENT IN MY LEFT HAND FROM TRYING TO STEER CAR TO SAFELY GET MYSELF OUT OF TRAFFIC AND I'M A NURSE SO I NEED MY HANDS BOTH OF THEM TO PERFORM MY JOB

11/16/2019
Components: STEERING
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

POWER STEERING FAILS AND WARNING MESSAGE APPEARS FOR BOTH POWER STEERING FAILURE AND ADVANCE TRACK FAILURE. PROBLEM IS INTERMITTENT AND OFTEN, BUT NOT ALWAYS, RESOLVES AFTER SHUTTING CAR OFF, WAITING A MINUTE AND RESTARTING. CAR STILL RUNS BUT HAS NOW POWER STEERING AND IS DANGEROUS TO DRIVE.

11/15/2019
Components: STEERING
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER ASSIST WARNING, LOSES POWER STEERING

11/15/2019
Components: SERVICE BRAKES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

LOSING ALL BRAKES AFTER ABS KICKS IN. WAS TOLD IT NEEDS AN ABS CONTROL MODULE THAT HAS TO BE REPLACED BY THE DEALER.

11/15/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

CAR IS A 2010 FORD FUSION HYBRID 93KMILE. ON NOVEMBER 14, 2019 AT 7AM, CAR WAS APPROACHING TO A TRAFFIC INTERSECTION. CAR DID NOT STOP WHEN APPLY BREAK HIT ON THE BACK OF VAN STANDING ON THE TRAFFIC LIGHT. USED THE HAND BREAK TO SLOW DOWN AND SINCE THE SPEED WAS LOW WHEN HIT THE FRONT VAN. NO MAJOR DAMAGE OCCUR EXCEPT SCRATCH AND ESCAPED FROM ACCIDENT. TOOK TO FORD DEALERSHIP IN EAST WIDSOR, NJ (HALMAN FORD). AFTER DIAGNOSIS THE RESULT SHOWS THE ABS BREAK CONTROL UNIT IS NOT FUNCTIONING AND SHOULD BE REPLACED. IT COST $1588+ TAX. CALLED FORD. THEY TOLD THEY DON'T HAVE ANY PROGRAM FOR THIS ISSUE AND DON'T PROVIDE ANY ASSISTANCE FOR REPAIR.

11/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

CAR NO LONGER CONVERTING TO ELECTRIC VEHICLE AS IT USED TO UNDER SIMILAR CIRCUMSTANCES. ONLY TIME IT SWITCHES TO ELECTRIC VEHICLE IS WHEN BRAKE IS DEPRESSED, COASTING DOWN HILL OR AT A STOP. DEALER HAS RUN FORD DIAGNOSTICS AND HAS NO IDEA WHAT IS WRONG. THE SAME ISSUE IS BEING REPORTED ON VARIOUS WEBSITES.

11/15/2019
Components: STEERING
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

THE ELECTRIC POWER STEERING GEAR BOX HAS FAILED OVER 3 TIMES FOR MY VEHICLE. AS IN THE LAST 5 MONTHS. I EVEN HAD TO GET NEW PARTS. IT COST ME TOO MUCH MONEY AND I SHOULDN'T HAVE TO BE DISHING OUT $1440 FOR A GEAR BOX PLUS LABOR BECAUSE OF A RECALL THAT COULD HELP BUT YOU GUYS DON'T WANNA DO IT BECAUSE THEN IT WILL COST YOU MORE MONEY. SHOULDN'T HAVE PUT OUT A CAR THAT WAS IN THE GUINEA PIG STAGES WITHOUT A BACK UP. IT'S [XXX]. TWICE I WAS DRIVING WHEN IT FAILED. ONE HIGH WAY AND THE OTHER DRIVING DOWN A CITY STREET GOING 25. AND THE OTHER I JUST TURNED MY CAR ON AND IT FAILED. THEN IT SAT IN THE GARAGE FOR 4 MONTHS BEFORE IT COULD GET FIXED BECAUSE THE PART KEPT FAILING. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/10/2019
Components: STEERING
Incident Date: 10/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

CAR IN PARKING LOT. STARED CAR AS NORMAL. STEERING WHEEL LOCKED UP AND WOULD NOT MOVE. TURNED VEHICLE OFF AND RESTARTED. STEERING NOW NORMAL. CAR WAS NOT IN MOTION AT THE TIME. TOOK TO FORD DEALER (MEYERS FORD, ELKTON) THEY SAY IT NEEDS A RACK AND PINION ASSEMBLY. SEEMS LIKE STEERING WHEEL LOCK DID NOT DISENGAGE. TECH AT FORD DEALER SAID THIS WAS THE 2ND CAR THIS WEEK WITH THE SAME PROBLEM.

11/08/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING STOPPED WORKING AND THE CAR BECAME DIFFICULT TO MANEUVER. THE INFORMATION DISPLAY SAID POWER STEERING ASSIST FAULT. AS I TURNED TO GET OUT OF TRAFFIC A SECOND MESSAGE SAID SERVICE ADVANCETRAC.

11/07/2019
Components: SERVICE BRAKES
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

WHEN MY FUSION HITS A BUMP MY BRAKES PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE HARD AND TURN WHEELS MY BRAKE PEDAL GOES ALMOST TO THE FLOOR. WHEN I BRAKE ON WET PAVEMENT MY BRAKE PEDAL ALMOST GOES TO THE FLOOR. WHEN MY BRAKE PEDAL ALMOST GOES ALL THE WAY TO THE FLOOR AND I HAVE TO PUMP MY TO GET THE CAR TO STOP. THE BRAKES GET BETTER IN A FEW DAYS AFTER ABS VALVES CLOSES. THIS HAS BEEN GOING ON FOR OVER TWO YEARS. THIS HAPPEN TODAY WHEN I WAS STOPPING BEHIND A CAR TO MAKE A TURN AND MY PEDAL WENT TO THE FLOOR AND I WAS JUST ABLE TO STOP IN TIME BEFORE I HIT THE CAR. I KNOW THE ABS MODULE NEEDS TO BE REPLACE AT A COST OF $1200 TO ME. I ALSO KNOW THIS A COMMON PROBLEM IN THE FORD FUSION THAT FORD WILL NOT FIX!

11/06/2019
Components: STEERING
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

MY FRONT DRIVER SIDE TIRE WAS FLAT AFTER WORK. I DROVE IT DOWN THE STREET TO THE GAS STATION TO USE THE AIR PUMP. ON MY WAY THERE, I STARTED GETTING THE 'SERVICE POWER STEERING NOW' AND A ADVANTRAC LIGHT CAME ON AS WELL. I STILL HAD SOME CONTROL SO I PULLED INTO THE GAS STATION AND AIRED UP THE TIRE. HOWEVER, THE SYSTEM NEVER RESET AFTERWARDS. AT THIS POINT, I HAD NO STEERING CONTROL WHATSOEVER. I RESTARTED IT, DISCONNECTED THE BATTERY, CHECKED FUSES, ETC. NOTHING RESTORED THE STEERING TO THE CAR, AND NOW THE CAR IS UNSAFE TO DRIVE.

11/06/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I DON'T OWN THIS CAR BUT I WAS SERIOUSLY THINKING ABOUT ACQUIRING THIS CAR TILL WHEN I LOOKED UP THE VIN AND IT HAD AN OLD OPEN RECALL ON THE AIRBAGS THAT THE CAR COMPANY SELLING IT SHOULD ATLEAST TELL YOU THERE IS. I REALIZE FACEBOOK MAY NOT BE THE BEST ONLINE SERVICE TO USE TO BUY A VEHICLE BUT THE DEALERSHIP SHOULD HAVE AT THE LEAST MENTIONED THE RECALL AND WHAT THEY SHOULD HAVE ALREADY DONE WAS HAVE IT TAKEN IN AN FIXED FOR THE SAFETY OF ITS CLIENT ITS CRAZY. PLEASE GET AHOLD OF THE DEALERSHIP WHO OWNS THIS CAR AND TELL THEM TO GET THE RECALL TAKEN CARE OFF THANK YOU. THERE ARE CARS THAT HAVE THIS RECALLS THAT SHOULD BE TAKEN CARE OF AS SOON AS THE OBTAINED THEM. I'VE NOTICED THAT FACEBOOKA CAR MARKETPLACE HAS ALOT OF CARS FOR SALE WITH OPEN RECALLS SOME A COUPLE MONTHS OLD AND SOME OVER 10 YEARS OLD PLEASE LOOK INTO THIS DEALERSHIP ON FACEBOOK TRYING TO SELL CARS WITH RECALLS ON THEM AN YOUNG KID OR OLDER LADY MAY NOT EVEN THINK ABOUT LOOKING UP THE VINS TO SEE IF THERE IS AN OPEN RECALL BUY THE CAR AND THEN POSSIBLE DIE OR GET SEVERELY HURT BECAUSE THESE DEALERSHIPS DIDN'T TAKE CAR OF ALL RECALLS THAT OPEN ON CAR ON THERE LOT. I WOULD NEVER EVER SELL SOMEONE A CAR WITH AN OPEN RECALL EVEN IF IT WAS VERY MINOR, SO HOW CAN THESE DEALERSHIPS GO UNCHECKED SELLING OPEN RECALL CARS, HERE'S THE VIN [XXX] PLEASE FOR GOD SAKE MAKE IT TO WHERE NOBODY CAN SELL A CAR ON ANY WEBSITE WITHOUT GETTING IT FIXED OR EXPLAINING THERE IS ONE AND OFFER TO GET IT FIXED BEFORE THEY BUY OR IF THEY BUY GET IT TOWED TO GET THE RECALL FIXED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/06/2019
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE POWER-ASSISTED STEERING FAIL WHILE DRIVING MAKING THE VEHICLES HARDER TO CONTROL AND ALMOST CRASH

11/06/2019
Components: STEERING
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 60-65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE "ADVANCETRAC SERVICE POWER STEERING NOW" MESSAGE WAS DISPLAYED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 128,005.

11/04/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT - CAR BECAME ALMOST IMPOSSIBLE TO STEER. THIS ISSUE HAS BEEN RECALLED BY NHTSA FOR MODEL YEARS 2011 THRU 2013, BUT NOT FOR 2010. THIS IS DESPITE THE FACT THAT THERE HAVE BEEN THOUSANDS OF CASES OF THE SAME ISSUE WITH 2010 AND THAT THIS ISSUE IS A SIGNIFICANT SAFETY RISK. THERE NEEDS TO BE A RECALL ON 2010 MODELS ASAP!

11/03/2019
Components: STEERING
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I WAS DRIVING MY CAR LIKE NORMAL, AND I LOST ALL STEERING POWER. IT FELT KINDA LIKE MY CAR HAD CUT OFF, BECAUSE OF THE STIFFNESS OF THE STEERING. I WAS PULLING OUT OF A PARKING LOT, ONTO A MAIN STREET WHEN IT HAPPENED. I ALMOST CRASHED INTO PARKED CARS ON THE RIGHT SIDE OF THE STREET (I WAS TURNING LEFT). THE CAR "DINGED" 3 TIMES AND I NOTICED THE CAR SAYS "POWER STEERING ASSIST FAULT & SERVICE ADVANCE TRAC".

11/02/2019
Components: STEERING
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

WITHOUT NOTICE POWER STEERING FAIL TO PERFORM WHILE DRIVING, IN TWO OCCASIONS I WAS VERY CLOSE TO END IN AN ACCIDENT, GOOD DRIVING SKILL AVOID THIS ACCIDENTS. FORD MADE A RECALL FOR THE 2011 VEHICLE AND NOT FOR THE 2010 WHEN IS EXACTLY THE SAME MECHANICAL PARTS IN BOTH AND THE 2010 PRETTY MUCH HAS AS MANY OR MORE COMPLAINS THAN OWNER OF 2011 AND 2012. IN THE LONG RUN THIS FACTORY DEFECT WILL CLAIM SOME HUMAN LIFE AND FORD WILL HAVE ANOTHER DEAD OVER THEIR SHOULDER. IN ONE CASE THE VEHICLE WAS IN MOTION, IN THE SECOND CASE IT HAPPEN AS SOON I START DRIVING IN MY WAY HOME. IT'S A COMMON MANUFACTURE PROBLEM, FORD KNOWS AS WELL THAN THE GOVERNMENT BUT I'M SURE NOTHING WILL HAPPEN TILL SOMEONE DIE DUE TO THIS PROBLEM. I HAVE CONTACTED THE FORD COMPANY AND THE LOCAL DEALER WITH ABSOLUTELY NO POSITIVE RESULT. SHAME ON FORD AND THE GOVERNMENT. I'M A DISABLE PERSON UNDER PERMANENT DISABILITY AND DRIVE THIS CAR IS PRETTY MUCH AN IMPOSSIBLE UNDER THIS MANUFACTURE MAL FUNCTION RECOGNIZE PROBLEM.

11/02/2019
Components: STEERING
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING 35 MPH THE VEHICLE LOST POWER STEERING AND DISPLAYED POWER STEERING ASSIST FAULT WARNING MESSAGE. VEHICLE BECAME VERY HARD TO MANEUVER. POWER STEERING HAS NOT RETURNED TO VEHICLE MAKING IT EXTREMELY HARD TO DRIVE AND PRACTICALLY UNSAFE.

11/02/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I HAD ALREADY GOTTEN MY THROTTLE BODY REPAIRED THE YEAR BEFORE MY CAR STARTED JOLTING AS IF IT WAS MALFUNCTIONING AGAIN. THIS TIME THOUGH THE VEHICLE WOULD JUMP WHEN I TRIED ACCELERATE FROM STOP, RPMS WOULD GO ALL THE WAY UP TO 5 BEFORE SWITCHING GEARS AND THE SPEEDOMETER WOULD MOVE UP AND DOWN WHILE ELECTRICAL LIGHTS FLICKERED. TOOK IT TO FORD AND NOTHING WAS FOUND SO I GOT AN OIL CHANGE AND TRANSMISSION FLUSH. THAT SAME DAY THE CAR STARTED DOING IT AGAIN. I TOOK THE CAR BACK TO FORD THEY OFFERED TO CLEAN THE THROTTLE BODY AND RETURNED THE CAR THE NEXT DAY. NOT EVEN 24HRS AFTER STARTED THE SAME PROBLEM. I TOOK CAR TO AUTO ZONE THEY IMMEDIATELY FOUND AN ERROR FOR THE CAMSHAFT POSITION SENSOR. BROUGHT CAR BACK TO FORD WHERE THEY HAD ME LEAVE IT FOR TWO DAYS FOR THE TRANSMISSION TECH TO LOOK AT IT. THEY THEN SAID OIL HAD LEAKED ONTO THE SENSOR CAUSING THE CAR TO DRIVE THAT WAY. REPLACED THAT AND THE HEAD THAT WAS LEAKING. CAR WAS STILL JOLTING AND DRIVING AS IF THROTTLE BODY WAS MESSED UP BUT WORSE. I BROUGHT MY CAR BACK THAT SAME WEEK THEY FOUND A SENSOR THAT NEEDED TO BE REPLACED IN THE TRANSMISSION. THIS WHOLE WHILE I WAS 8-9 MONTHS PREGNANT AND ENDED UP SPENDING 1200 DOLLARS ON SOMETHING THAT SHOULD'VE BEEN FIXED THE FIRST TIMR AND IN MY OPINION A SIDE EFFECT FROM THE CAR HAVING A DEFECTIVE THROTTLE BODY FOR SO LONG BEFORE THEY ALLOWED IT TO BE FIXED.

10/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

THE FAN MOTOR CUTS IN AND OUT. WE GAVE REPLACED IT 3 TIMES AND AFTER ABOUT 6 MONTHS IT WILL CUT IN AND OUT RANDOMLY UNTIL EVENTUALLY THERE IS NO FAN RUNNING AT ALL. IT DOES NOT SEEM VERY SAFE IF THE WIRES OR MOTOR CONTINUE TO SHORT OUT. CHANCE OF A FIRE? PLEASE ADVISE IF ANY RECALLS FOR THIS PROBKEM.

10/30/2019
Components: STEERING
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

POWER STEERING FAULT INDICATOR CAME ON AND THE STEERING WAS INOPERATIVE. SHUT THE CAR OFF, RESTARTED AND THE PROBLEM CLEARED.

10/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WHILE IN MOTION POWER STEERING MESSAGE APPEAR ON DASHBOARD, AND STEERING HAS HARD. TOOK CAR TO DEALER AND THEY STATED THAT I NEEDED TO REPLACE THE STEERING AND PINION. BUT WHEN I GOT THE CAR BACK FROM THE DEALER AND STEERING WAS WORKING. ISSUE CAME BACK A WEEK LATER AND I TOOK THE CAR TO A LOCAL MECHANIC THAT STATED THAT THE DEALER PROBABLY RESET THE CODES OR COMPUTER. HE CHECK THE STEERING AND CABLING AND FOUND NO ISSUE. HE RESET THE COMPUTER CODE AND THE ISSUE WENT AWAY. TWO WEEKS LATER AFTER MY TIRE BECAME LOW THE SAME ISSUE HAPPEN. IT SEEMS THAT THE STEERING KEEPS ERRORING OUT OR GETTING SOME TYPE OF MESSAGE CAUSING IT TO SHUTDOWN UNTIL THE CODE IS RESET.

10/28/2019
Components: STEERING
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WOULD TURN THE CAR ON AND ON MY DASH IT WOULD SAY POWER STEERING SENSOR FAULT. PLUS IT WOULD BE HARD TO STEER WHEN DRIVING SOMETIMES. THEN AT TIMES WHEN I WOULD TURN OFF THE CAR IT WOULD BE NORMAL DRIVING. FOR ABOUT THE LAST WEEK AND HALF IT WOULD THEN THROW ANOTHER CODE. SERVICE ADVANCE TRACTION CONTROL. I TOOK MY VEHICLE TO A GARAGE CALLED AAMCO. 2006 WYOMING AVE IN WYOMING PA. 18644 SPOKE TO A TECHNICIAN NAMED [XXX]. DIDN'T CAUSE PHYSICAL DAMAGE TO THE VEHICLE AND DON'T UNDERSTAND WHY THE 2010 WASN'T ON THE RECALL LIST. IM ONLY AVAILABLE AFTER 4PM M-F. MY MOM CAN HELP YOU IF I'M AT WORK. HER NAME IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/27/2019
Components: STEERING
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

PURCHASED THIS VEHICLE USED FROM A LOCAL AUTHORIZED DEALER. THE DAY AFTER I GOT IT HOME (APRIL 22, 2019) I RECEIVED A DASH WARNING OF "POWER STEERING ASSIST FAULT" UPON STARTING. THE STEERING WAS STIFF, AS IS TYPICAL WITH A LOSS OF POWER STEERING, BUT THE WARNING WENT AWAY UPON RESTART. THIS HAPPENED APPROXIMATELY ONCE A MONTH UNTIL OCTOBER 25, 2019, WHEN I RECEIVED THE WARNING WHILE DRIVING AND EXPERIENCED A DANGEROUS LOSS OF POWER STEERING. I MANAGED TO LIMP MY CAR HOME SAFELY. THE WARNING HAS SINCE NOT GONE AWAY AND THE VEHICLE IS PRETTY MUCH RENDERED USELESS IN TERMS OF DRIVING IT SAFELY. I KNOW THAT OTHER FORD FUSIONS IN VARYING YEARS HAVE BEEN RECALLED FOR THIS SAME ISSUE. THIS YEAR NEEDS TO BE INVESTIGATED AGAIN. THERE ARE COUNTLESS SIMILAR COMPLAINTS RELATING TO 2010 FUSIONS ONLINE, ALL YOU HAVE TO DO IS LOOK FOR THEM.

10/27/2019
Components: STEERING
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

YESTERDAY I STARTED MY CAR AND MY TRACTION CONTROL LIGHT CAME ON AND MY STEERING WAS FINE THEN I WAS DRIVING DOWN THE ROAD AND MY STEERING BECAME HARDER TO CONTROL. I PARKED AT A FRIENDS HOUSE FOR THE NIGHT AND WHEN I WENT TO DRIVE MY CAR AGAIN THE NEXT DAY I COULD BARELY STEER AND MY CAR BEGAN TO GRIND AND MAKE A LOUD SCREECHING NOISE. I THEN WENT TO THE STORE AND BOUGHT POWER STEERING FLUID JUST TO FIND OUT MY SYSTEM IS ELECTRIC. SO NOW I HAVE BARELY ANY STEERING.... AND MY HOUSE AND COLLEGE IS 1 1/2 HOURS FROM EACH OTHER. AND BEING A COLLEGE STUDENT I DON'T HAVE THE MONEY TO REPLACE THE PART THAT'S BROKEN.

10/25/2019
Components: STEERING
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE POWER STEERING ASSIST FAULT CODE CAME ON. THE CAR WAS SITTING IN THE DRIVEWAY WHEN THIS HAPPENED

10/25/2019
Components: STEERING
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

VEHICLE EXPERIENCED SUDDEN LOSS OF POWER STEERING WHILE IN MOTION DRIVING AT APPROXIMATELY 30 MPH. ONCE STOPPED, THE POWER STEERING RESUMED FUNCTIONING FOR A SHORT TIME. WHEN THE VEHICLE WAS NEXT STARTED, THE STEERING WHEEL WAS SEIZED AND WOULD NOT TURN AT ALL. VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 69,000.

10/25/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WE HAVE RECEIVED SEVERAL RE-CALL NOTICES FOR THE TAKATA AIRBAG ISSUE IN OUR 2010 FORD FUSION OVER THE LAST SEVERAL YEARS. WE HAVE SPOKEN WITH OUR LOCAL FORD DEALERSHIP SEVERAL TIMES ALSO, BUT OUR VEHICLE STILL HAS NOT BEEN SERVICED. WE ALSO JUST RECEIVED A LETTER FROM THE FLORIDA HIGHWAY SAFETY AND MOTOR VEHICLES AND USDOT STATING THAT "ACCORDING TO RECORDS FROM FORD, YOU HAVE NOT YET RESPONDED TO THIS SAFETY RECALL TO HAVE THE NECESSARY FREE RECALL REPAIRS MADE." THIS IS NOT TRUE, AS WE STATED ABOVE. WE LIVE IN FLORIDA WHICH, ACCORDING TO THIS WEBSITE, IS IN ZONE A, AND SINCE OUR VEHICLE IS A 2010 MODEL, WE BELIEVE THAT WE SHOULD HAVE BEEN HIGH ON THE PRIORITY LIST FOR THIS RE-CALL FIX. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE WITH THIS ISSUE.

10/24/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON THIS MORNING DONT KNOW WHY CAR DOESN'T TAKE POWER STEERING FLUID THIS IS THE FIRST TIME THIS HAS HAPPENED SINCE 2015 WHEN I FIRST PURCHASED IT.

10/24/2019
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WELL I GET OUT THIS MORNING TO TAKE MY KIDS TO SCHOOL WHEN I CRANK THE CAR AND WE START RIDING THE SERVICE ADVANCETRAC LIGHT CAME ON IN BLANK THEN THE SERVICE POWER STEERING LIGHT CAME ON. SO AFTER I DROP THEM OFF I WAS ON MY WAY HOME THE LIGHT CONTINUE TO BLINK AS I PULLED UP IN MY DRIVEWAY THE STEERING WHEEL START TO GET HARD TO STEER SO I'LL PARK GOT OUT WELL SO I'LL PART POP THE HOOD GOT OUT AND CHECK FOR POWER STEERING ON TO REALIZE THAT IS NOT ONE BECAUSE IT'S ELECTRIC. SO WHEN I LOOK ONLINE TO MY SURPRISE EVERYBODY WITH A FORD FUSION IS HAVING THE SAME AS A PROBLEM DIFFERENT YEAR DIFFERENT ENGINE SIZE BUT SAME PROBLEM NO ONE SEEMS TO HAVE A SOLUTION BECAUSE IT'S MANY THINGS THAT CAN CAUSE THE PROBLEM IS VERY STRESSFUL I THINK Y'ALL SHOULD HAVE THAT ON RECALL TO HELP BETTER ASSIST PEOPLE WITH THE PROBLEMS. UNFORTUNATELY I HATE THE FACT THAT MY MY WARRANTY IS UP AS FATHER WITH A FAMILY OF FIVE DON'T HAVE THE MONEY TO AFFORD TO PAY FOR TO GET IT FIXED.

10/24/2019
Components: STEERING
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

POWER STEERING ASSIST FAULT GOES ON SEVERAL TIMES A WEEK AND IS ACCOMPANIED BY A LOSS OF POWER STEERING. IN FACT, MY STEERING TIGHTENS UP SO MUCH THAT I DON'T THINK I COULD DRIVE THE CAR. SO FAR, THIS HAS ONLY HAPPENED WHEN I FIRST START THE CAR. THE STEERING RETURNS TO NORMAL IF I TURN THE CAR OFF, MOVE THE STEERING WHEEL FROM SIDE TO SIDE SHARPLY AND THEN TURN THE CAR ON AGAIN. ONCE I WAS ABLE TO GET THE POWER STEERING TO WORK WHILE THE CAR WAS STILL RUNNING BY JUST ABRUPTLY TURNING THE STEERING WHEEL TO ONE SIDE. I SAW THAT SOME HAVE HAD THIS HAPPEN ON THE FREEWAY. THIS HAS NEVER HAPPENED TO ME, BUT I CANNOT IMAGINE WHAT I WOULD DO IF IT DID. I HAVE A PICTURE OF THE ERROR MESSAGE ON MY CELL PHONE THAT I TOOK ON OCTOBER 6, 2019. MY CAR HAD 129,839 MILES ON IT AT THE TIME. RESEARCH TELLS ME THAT THIS REPAIR WILL COST $1440 OR SO, WHICH IS COMPLETELY UNAFFORDABLE FOR ME. WHY IS THIS NOT RECALLED WHEN IT SEEMS TO BE HAPPENING SO OFTEN? MY FRIENDS DO NOT FEEL SAFE DRIVING WITH MY ANYMORE AND REFUSE TO RIDE WITH ME. I LOVED THIS VEHICLE, BUT I AM BEGINNING TO RUE THE DAY THAT I PURCHASED IT. I JUST PUT IN $445.00 REPAIRING SOME OXYGEN ISSUE, THE DRIVER'S SIDE BLINKER, AND THE WINDSHIELD WIPER FLUID LINES. I WAS GIVEN AN ESTIMATE OF $499.00 TO REPLACE MY FRONT PASSENGER HEAD LIGHT UNIT BECAUSE IT GETS CONDENSATION IN IT AND THEY CAN'T JUST REPLACE A SEAL. HOWEVER, NONE OF THESE IS THE SAFETY ISSUE THAT I FEEL THE POWER STEERING GOING OUT WOULD BE. I FEEL FORD SHOULD DEFINITELY BE RESPONSIBLE FOR REPLACING/REPAIRING THIS AS SO MANY HAVE COMPLAINED AND THE LEVEL OF SAFETY COULD BE COMPARED TO THE AIR BAG RECALL. I HAD TO PICK ONE DATE BELOW AS TO WHEN IT HAPPENED SO I PUT THE DATE I TOOK THE PICTURE. IT HAS BEEN GOING ON FOR A COUPLE OF MONTHS, THOUGH.

10/23/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

ABS CONTROL MODULE MALFUNCTION. MAKES BRAKE PEDAL EXTRA SPONGY AND HARD TO BRAKE

10/22/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

ALL OF A SUDDEN ONE DAY ONE LIGHTS ON MY RADIO WENT OUT SCREEN IS BLANK MY AIR / HEAT GO IN AND OUT INTERMITTINGLY MY HORN ALSO IS NO LONGER WORKING NONE OF MY OUTLETS HAVE POWER . I HAVE HAD A SYSTEM TEST DONE SEVERAL TIMES AND NOTHING CAN BE FOUND . I LOOKED ON LINE I SEE THAT OVER 100 PEOPLE WITH THE SAME CAR AND YEAR HAVING THE SAME ISSUES AND THIS IS VERY COSTLY AND AS A CONSUMER AND THIS NEEDS BE RECALLED .

10/21/2019
Components: STEERING
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

POWER STEERING WENT OUT WHILE DRIVING (CITY STREETS, WHILE TURNING). PUT THE CAR IN PARK AND TURNED OFF VEHICLE. THIS HAPPENED AND WORKED A TOTAL OF 3 TIMES IN THE SPAN OF 3 WEEKS. NOW, COMPLETE FAILURE AND NONE OF THIS WORKS. NO FLUID LOSS EXPERIENCED. NO WHINING OR GRINDING NOISES EXPERIENCED. POWER STEERING ASSIST FAULT IN DASH READOUT.

10/21/2019
Components: SERVICE BRAKES
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

ANTI LOCK BRAKE PUMP FAILURE. BRAKES FAILED, WENT TO FLOOR, ALMOST CRASHED CAR. NUMEROUS COMPLAINTS ONLINE, COMMON PROBLEM AND SAFETY ISSUE FORD SHOULD FIX.

10/18/2019
Components: STEERING
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THERE IS AN ACTIVE RECALL 9/7/2010-2/28/2012 MANUFACTURED FORD FUSIONS. WHICH IS FOR SUDDEN LOSS OF POWER STEERING. MY CAR WAS PARKED AND WHEN STARTING VEHICLE THE 'POWER STEERING ASSIST' MESSAGE CAME ON, I ATTEMPTED TO TURN VEHICLE OFF AND RESTART WITH NO CHANGE. VEHICLE HAS ABSOLUTELY NO POWER STEERING, CAN'T STEER, THERE IS NO FUNCTIONALITY OF ANY POWER WHATSOEVER. DUE TO THE FACT MY CAR'S MANUFACTURING DATE IS 3/2010 IT DOESN'T FALL INTO THE RECALL PARAMETERS, BUT HOWEVER IT IS EXHIBITING THE SAME EXACT ISSUES NOTATED IN THAT RECALL.

10/18/2019
Components: STEERING
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THIS IS A FOLLOW-UP FOR COMPLAINT NHTSA ID NUMBER: 11268899. AT THIS POINT THE POWER STEERING ISSUE IS CONSTANT. RESTARTING THE CAR DOESN'T MAKE THE ISSUE GO AWAY. THE CAR IS NOW NOT SAFE TO DRIVE.

10/18/2019
Components: STEERING
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING AT LOW SPEED A CHIME WENT OFF AND I LOST THE POWER STEERING. THE CONTROL PANEL SAID POWER STEERING ASSIST. I WAS ABLE TO SAFETY PULL OVER AND GET HOME. IT HAPPENS OFF AND ON AND WHEN I TOOK IN FOR SERVICE NOTHING COULD BE FOUND. I AM TERRIFIED TO DRIVE THIS CAR

10/18/2019
Components: STEERING
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST FAILURE WHILE DRIVING. COMPLETE LOSS OF STEERING WITHIN SECONDS OF WARNING ON DASHBOARD. EXTREMELY LUCKY TO HAVE NOT CAUSED A SERIOUS ACCIDENT OR DEATH. VEHICLE WAS DRIVEN INTO A PARKING LOT WITH EXTREME DIFFICULTY AND TOWED TO A FORD DEALERSHIP FOR REPAIRS. VERIFIED AS INTERNAL RACK FAILURE. ENTIRE UNIT WAS REPLACED. AFTER RESEARCH SHOWING THOUSANDS OF FAILURES FOR THIS PART THIS SHOULD BE SAFETY RECALL BEFORE SOME ONE IS SERIOUSLY INJURED OR KILLED.

10/18/2019
Components: SERVICE BRAKES
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE BREAK PEDAL GOES TO THE FLOOR. IT DOES NOT BREAK AT ALL. THIS ISSUE STARTED AFTER AN ABS EVENT. I CHANGED THE MASTER CYLINDER AND ROTORS/PADS WITH OUT LUCK. I TRIED TO BLEED THE ABS PUMP USING A SCAN TOOL AND NO CHANGES.

10/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

DRIVER SIDE DOOR HANDLE WILL NOT OPEN FROM THE INSIDE. DOOR WILL UNLOCK AND DOOR HANDLE CAN BE PULLED BUT DOES NOT ACTIVATE THE MECHANISM THAT OPENS THE DOOR. NEED TO USE A PASSENGER DOOR OR ROLL DOWN THE WINDOW TO OPEN FROM OUTSIDE DOOR HANDLE.

10/17/2019
Components: STEERING
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

POWER STEERING ASSIST FAULT. THIS HAS OCCURRED 3 TIMES. THE WARNING SHOWED WHEN I STARTED THE CAR. THE CAR WAS THANKFULLY NOT IN MOTION. THE FIRST TIME APPROXIMATELY 4 MONTHS AGO I CLEANED OFF THE BATTERY CABLE PER A GOOGLE SEARCH AND THE POWER STEERING WAS OK THE NEXT TIME I STARTED THE CAR. CLEANING THE CABLES WAS PROBABLY NOT REALLY A FIX - JUST A COINCIDENCE. A MONTH AND A HALF AGO IT HAPPENED AGAIN. I STARTED THE CAR AND GOT THE WARNING AND NO POWER STEERING. I TRIED AGAIN A FEW HOURS LATER AND EVERYTHING WAS OK. I CALLED THE DEALERSHIP AND WAS TOLD UNLESS THE WARNING LIGHT WAS ON THERE WAS NOTHING THEY COULD DO TO DIAGNOSE THE PROBLEM. THE MOST RECENT INCIDENT HAPPENED A WEEK AND A HALF AGO. THIS TIME THE WARNING CAME ON AND REMAINED ON. THE CAR HAS BEEN TOWED TO THE DEALERSHIP BUT I DO NOT HAVE AN ESTIMATE FOR REPAIR AT THIS TIME. MY 2010 FORD FUSION ONLY HAS 37,000 MILES ON IT.

10/16/2019
Components: STEERING
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

UPON STARTING MY CAR, I'M GETTING A POWER STEERING ASSIST FAULT MESSAGE AND CANNOT TURN THE WHEEL. ONCE I RESTART MY CAR, THE MESSAGE GOES AWAY AND I'M ABLE TO STEER. I'M AFRAID IT COULD REOCCUR WHEN DRIVING OR NEVER GO AWAY AFTER A RESTART.

10/16/2019
Components: STEERING
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG4AR******
Summary

2010 FORD FUSION ELECTRIC STARING WENT OUT WHILE DRIVING ON FREEWAY. THEY RECALLED 2011 TO 2014 THE FIRST YEAR I CAME OUT WAS 2010. FORD IS NOT HELPING WITH THIS ISSUE.

10/15/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

OVER THE PAST YEAR THE POWER STEERING HAS STOPPED WORKING SEVERAL TIMES, BUT NEVER WHILE IN MOTION. ALWAYS WHEN THE CAR IS FIRST STARTED. SHUTTING THE CAR OFF AND RESTARTING HAS SOLVED THE PROBLEM. THIS PAST WEEK, HOWEVER, IT WENT OUT AND HAS NOT COME BACK ON.

10/14/2019
Components: STEERING
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

I WAS DRIVING ON A ROAD AT 50 MPH AND WHEN I SLOWED DOWN TO TURN ONTO A SIDE STREET THE STEERING WAS NOT WORKING. I WAS ABLE TO PULL INTO A FAMILY MEMBERS DRIVE WAY AND THAT IS AS FAR AS I HAD GOTTEN. I HAD TO HAVE THE VEHICLE TOED 45 MILES BACK TO MY HOUSE TO GET IT SERVICED. THIS HAPPENED ON A SATURDAY WHILE I WAS VISITING FAMILY. THERE WAS MY WIFE,GRANDDAUGHTER AND MYSELF IN THE VEHICLE AT THE TIME THE POWER STEERING WENT OUT. I HAD TO HAVE IT REPAIRED BECAUSE THE RECALL FOR THIS ISSUE IS NOT ON MY SPECIFIC VEHICLE. THERE ARE RECALLS OUT FOR THE SAME PROBLEM BUT THE DEALER SAID THIS IS VEHICLE SPECIFIC RECALLS. I DO NOT UNDER STAND WHY THIS ISSUE IS ONLY RELATED TO SPECIFIC VEHICLE WHEN THE SAME ISSUE SHOWS UP IN THE SAME CAR AS THE RECALLED CARS? I HAVE UPLOADED THE RECEIPT FOR THE REPAIR.

10/14/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY 2010 FORD FUSION HAD THE SERVICE POWER STEERING LIGHT COME ON WHILE DRIVING DOWN THE HIGHWAY, AND THEN THE POWER STEERING WENT OUT AND THE SERVICE ADVANCETRAC CAME ON. I CALLED THE DEALERSHIP AND EVEN THOUGH MY CAR HAS TWO OPEN RECALLS FOR AIRBAGS AND FUEL TANK, ALONG WITH AN EXTENDED ONE ON MY THROTTLE BODY, THEY CAN'T GET MY CAR IN UNTIL NEXT MONTH. I'VE TRIED DISCONNECTING THE BATTERY TERMINALS, AND REPLACED THE BATTERY IN HOPES THAT IT WOULD RESET THE COMPUTER AS THE CAR DOES NOT HAVE A POWER STEERING PUMP AND IS CONTROLLED BY A COMPUTER CHIP.

10/14/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WE HAD DRIVEN TO A FOOTBALL GAME, WHEN WE RETURNED TO THE CAR IT WOULD NOT START. ALL THE LIGHTS WORKED, IT TURNED OVER PERFECTLY EVERY TIME, BUT IT WOULD NOT START. HAD IT TOWED TO THE MECHANIC IN THE MORNING AND IT STARTED FOR THEM. HOWEVER, AFTER MULTIPLE TEST THEY WERE ABLE TO GET IT TO STOP STARTING. CHECKED THE CODES AND IT SAID O2 SENSOR. REPLACED O2 SENSOR. CAR DIED ON MY WAY HOME FROM THE MECHANIC WHILE PULLING OUT ONTO THE HIGHWAY FROM A STOP SIGN WHERE VEHICLES ARE TRAVELING 60MPH WITH MY TWO SMALL CHILDREN IN THE CAR. TERRIFYING! I BARELY CHUGGED ACROSS THE LANES AND GOT THE NOSE OF MY CAR ON THE SHOULDER. I TURNED THE CAR OFF AND AFTER A FEW TRIES IT RESTARTED. WHEN I GOT HOME, I TOOK THE BATTERY CABLES OFF THE BATTERY FOR THE WEEKEND AS I READ THAT COULD HELP THE FAULTY COMPUTER ISSUE. SO FAR, I HAVE NOT EXPERIENCED THIS ISSUE AGAIN. A COUPLE OF WEEKS BEFORE THIS, I NOTICED THAT AT SPEEDS OF 50 MPH THE CAR FELT LIKE IT WAS SPEEDING UP AND SLOWING DOWN REALLY FAST LIKE PULSING.

10/10/2019
Components: SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

DELAYED EXCLAMATION WHEN I PRESS THE GAS PEDAL AND SLOWING DOWN FOR NO REASON WHILE DRIVING ON THE HIGHWAY. THE TIE ROD BREAKS OVER AND OVER AGAIN. I'VE HAD IT FIXED 5 TIMES IN ONE YEAR

10/10/2019
Components: STEERING
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE ADVANCETRAC, POWER STEERING, AND ABS WARNING INDICATORS ILLUMINATED. IN ADDITION, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ROWE FORD AUBURN (LOCATED AT 699 CENTER ST, AUBURN, ME 04210, (207) 784-2321) WAS CALLED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

10/10/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER ASSIST AND ADVANCETRAC WARNING INDICATORS ILLUMINATED AFTER THE VEHICLE WAS STARTED IN HIS DRIVEWAY. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBER: CAS24283885. EAGLE RIVER FORD (1050 E WALL ST, EAGLE RIVER, WI 54521, (715) 479-4401) DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WITHIN THE STEERING RACK NEEDED TO BE REPLACED. THE CONTACT WAS WAITING TO HEAR BACK FROM THE MANUFACTURER AND WAS INFORMED TO WORK OUT AN ARRANGEMENT WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS GETTING A SECOND OPINION FROM AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 147,272.

10/09/2019
Components: STEERING
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

YESTERDAY WHEN COMING HOME FROM PICKING UP MY GRANDDAUGHTER I WAS TURNING INTO MY NEIGHBORHOOD AND THE STEERING SEEMED TO LOCK UP. I LIVE NEAR THE WATER AND THERE'S WATER ON BOTH SIDES OF THE ROAD TURNING ONTO MY STREET. I HAD TO SLAM ON MY BRAKES TO KEEP FROM GOING INTO THE WATER. I CALLED FORD AND THEY SAID THAT THERE'S NO RECALL OR WARRANTY COVERAGE ON THE POWER STEERING. MY REPAIR ESTIMATE IS $2200 AND I DON'T HAVE THE MONEY TO PAY FOR IT. I'VE ALMOST GOT THIS CAR PAID OFF AND NOW THIS. WE ARE ALL SCARED FOR MY GRANDDAUGHTER TO RIDE IN MY CAR NOW AND THERE'S NOTHING I CAN DO BUT DRIVE IT LIKE IT IS. IS THERE ANY HOPE FOR HELP? I'M TERRIFIED TO DRIVE IT, BUT I HAVE TO GO TO WORK.

10/07/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

BOUGHT USED FORD FUSION ON 9/16/19 FROM FRED BEAN CADILLAC- BUICK IN DOYALSTOWN PA. AFTER ABOUT DRIVING IT FOR 950 MILES ON 10/04/19 AN YELLOW WRENCH ICON APPEARED ON THE DASH BOARD AND THE CAR SEEMED TO LOSE POWER. THE CAR WAS PARKED AND THE CAR WAS TURNED OFF, ONCE THE CAR WAS RESTARTED THE WRENCH ICON DISAPPEARED. MADE APPOINTMENT WITH DEALER WHERE THE CAR WAS PURCHASED FROM AT 7:30AM ON 10/05/19 TO HAVE THE CAR LOOKED AT. WAS TOLD NO ERROR CODE WAS FOUND, BUT LATER THAT SAME DAY WHILE DRIVING HOME AROUND 2:00PM THE WRENCH ICON REAPPEARED AND THE LOSS OF POWER HAPPENED TURNING OFF FROM RT 332 (YARDLEY-NEWTON RD SPEED 55MPH) ON TO STONY HILL RD SPEED 40MPH. ONCE I GO TO A RED LIGHT AT STONY HILL AND YARDLEY LANGHORNE RD INTERSECTION I TURNED CAR OFF, THEN RESTARTED CAR AND WRENCH ICON DISAPPEARED.

10/01/2019
Components: STEERING
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING FAULT WHILE DRIVING 25 MPH WITH KIDS IN THE CAR

09/27/2019
Components: STEERING
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

UPON STARTING 2010 FORD FUSION, THE "STEERING DEFAULT ASSIST" LIGHT COMES ON AND THERE IS NO POWER. THIS HAS HAPPENED NUMEROUS TIMES, ONCE WHILE IN HEAVY TRAFFIC WHILE I HAS PASSENGERS AND WAS TRYING TO MAKE A TURN. IT WAS A STRUGGLE TO CONTROL THIS VEHICLE AND MAINTAIN CONTROL. I HAD TO FIND A SPOT TO STOP TO TURN ENGINE OFF AND ON AGAIN TO REGAIN CONTROL OF THE VEHICLE. MY GRANDDAUGHTER WAS DRIVING THIS MORNING (9/27/209) AND ALMOST LOST CONTROL TAKING DAUGHTER TO BUS STOP. PREVIOUSLY I HAD TAKEN CAR TO DUNCAN FORD DEALER AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE THERE WAS NO RECALL??? BESIDES THIS INCIDENT (WHICH IS SCARY IN ITSELF), IT HAS HAPPENED MANY TIMES WHEN STARTING CAR IN DRIVEWAY, HAVE TO TURN IGNITION OFF AND ON TO CLEAR WARNING AND REGAIN POWER STEERING. ALSO, HAPPENED ABOUT A YEAR AGO WHEN I HAD PASSENGERS IN THE CAR AND WAS MAKING A LEFT TURN IN HEAVY TRAFFIC AND FOUGHT FOR CONTROL OF VEHICLE. I HAD TO FIND A PLACE TO STOP AND RESTART CAR TO REGAIN CONTROL OF STEERING!! NOT ACCEPTABLE. PLEASE RECALL THIS VEHICLE. I CAN'T AFFORD THE $1800 TO FIX PROBLEM, NOR SHOULD I HAVE TO PAY FOR YOUR DEFECT.

09/25/2019
Components: STEERING
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

POWER STEERING ASSIST FAULT LIGHT APPEARED. CAR EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER. MY 16 YEAR OLD DAUGHTER WAS DRIVING HERSELF AND HER YOUNGER BROTHER TO SCHOOL ON A CITY STREET.

09/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC5AR******
Summary

THERE IS A MASS PROBLEM WITH FUSIONS AND THE AC. FORD DOESN'T KNOW WHAT THE FIX IS, THE DEALERS DON'T KNOW WHAT THE FIX IS. THEY JUST KEEP REPLACING STUFF. THE PROBLEM IS THE AC BLOWS COLD..THEN STOPS AND BLOWS HOT. FREON IS FULL, COMPRESSOR WORKS FINE, NO LEAKS, NO CODES REPORTED WHEN CODES ARE READ. THIS GUY ON YOUTUBE HAS DOCUMENTED THE PROBLEM AND A WORK AROUND HE FOUND. THIS SHOULD NOT BE A WORK AROUND AND FORD SHOULD GET TO THE BOTTOM OF WHAT IS CAUSING THIS PROBLEM AND STOP CHARGING PEOPLE FOR UNNECESSARY REPAIRS THAT DON'T FIX THE PROBLEM. MY DEALER HAD MY CAR FOR 3 DAYS TESTED EVERYTHING, COULDN'T FIND ANY PROBLEMS GAVE MY CAR A GREEN BILL OF HEALTH..DROVE OFF THE LOT AFTER THE GREEN BILL OF HEALTH ON A HOT DAY. AC STOPPED WORKING ON THE WAY HOME WITH EXACT SAME SYMPTOMS I TOOK IT IN FOR. THE FORD DEALERSHIP HAS BEEN TRYING TO FIX THIS ON MY VEHICLE FOR 1.5 YEARS AND HAVE YET TO FIGURE OUT WHAT THE PROBLEM IS. HERE IS THE VIDEO OF THE WORKAROUND. HTTPS://WWW.YOUTUBE.COM/WATCH?V=KQ9INUNWKPW

09/23/2019
Components: STEERING
Incident Date: 09/12/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED, WHICH CAUSED THE CONTACT TO SLAM ON THE BRAKE PEDAL. THE VEHICLE WAS TOWED TO YORK'S OF HOULTON (315 NORTH ST, HOULTON, ME 04730, (207) 532-6534) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED ALONG WITH THE AIR BAGS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

09/23/2019
Components: STEERING
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

STARTED THE VEHICLE AND RECEIVED "POWER STEERING FAULT". THERE IS NO POWER STEERING NOW THIS WAS PART OF A RECALL BUT MY VIN WAS NOT PART OF THE RECALL, WHY IS THIS?

09/21/2019
Components: SERVICE BRAKES
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY BRAKES GOES ALL THE WAY THE FLOOR WHEN STOPPING....FROM TIME TO TIME

09/20/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

INTERMITTENTLY MY BRAKES WILL GO OUT, MOST OFTEN THIS HAPPENS AFTER THE VEHICLE HAS BEEN OFF AND I TURN IT OFF AND TRY TO REVERSE THOUGH IT ALSO HAPPENS WHEN IN DRIVE. IT HAS HAPPENS ON ACCESS ROADS, THE HIGHWAY, MY DRIVEWAY AND MOST OFTEN IN PARKING LOTS. MY CAR WILL ROLL AND BE COMPLETELY UNRESPONSIVE TO THE FACT THAT I HAVE MY FOOT ON THE BRAKE. THE BRAKE PEDAL GOES SOFT AND I CAN PRESS IT ALL THE WAY TO THE FLOOR. MY BRAKE LIGHT, ABS LIGHT, ETC ON THE DASHBOARD ALL LIGHT UP AND MY CAR KEEPS ROLLING. I TRY TURNING MY VEHICLE ON AND OFF AS SOMETIMES EVEN THE EMERGENCY BRAKE OR PUTTING THE CAR IN PARK WILL NOT GET THE VEHICLE TO STOP. I HAVE ALMOST HIT OTHER CARS AND PEDESTRIANS BECAUSE OF THIS ISSUE AND IT IS HIGHLY DANGEROUS AND COME TO FIND OUT A KNOWN GLITCH FOR SOME 2010 FORD FUSIONS.

09/18/2019
Components: STEERING
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

POWER STEERING WENT OUT WHILE DRIVING 3 MONTHS AGO, HAD IT REPLACED AT A HEFTY PRICE. THIS MORNING AS I'M DRIVING KIDS TO SCHOOL THE POWER STEERING GOES OUT AGAIN!!! NOW MY CAR IS STUCK BY THE ROAD IN FRONT OF MY HOUSE BC I CAN'T TURN THE WHEEL TO GET INTO THE DRIVEWAY. THIS IS BEYOND RIDICULOUS! WISH I HAD KNOWN WHAT A POS CAR THIS WAS BEFORE I BOUGHT IT.

09/17/2019
Components: STEERING
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

WHILE DRIVING ON A HIGHWAY WITH A SPEED LIMIT OF 75 MPH THE CAR'S POWER STEERING QUIT WORKING MAKING IT NEARLY IMPOSSIBLE TO CONTROL THE CAR. IT WAS A NEAR MISS AVOIDING A COLLUSION WITH ANOTHER VEHICLE. CARS WARNING SYSTEM SAYS POWER STEERING ASSIST FAULT.

09/16/2019
Components: STEERING
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RESTARTED AND THE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT CALLED CHAMPION FORD LINCOLN (706 US-74 BUS, ROCKINGHAM, NC 28379, (866) 676-6023) AND WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 283,000.

09/16/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING HAS GONE OUT. I SAW THAT THERE ARE OVER 900 OTHER REPORTS OF THE SAME PROBLEM WITH THE SAME CAR. I'M HOPING THIS WAS REVEALED AND THAT FOR DINNER HAS TO FIX IT FOR ME

09/14/2019
Components: POWER TRAIN
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRANSMISSION FLUID LEAKING BAD FROM FRONT OF BELL HOUSING WHEN IN ANY GEAR. L/H AXLE SEAL WENT BAD 3 YEARS AGO, FIXED THAT BEEN FINE UNTIL THIS. A LOT OF TBS ON THIS PROBLEM, TIME FORD DID SOMETHING ABOUT IT.

09/14/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

THE CAR STALLS AND SHIFTS GEARS AFTER STOPPING AT A RED LIGHT OR STOP SIGN THEN AFTER MOMENTS OF PRESSING THE GAS PEDAL IT SPINS OFF AND JERKS REALLY HARD ON A FREEWAY IT RIDES VERY WELL IT ONLY STALLS AFTER WAITING AT A LIGHT OR STOP SIGN OR TAPPING ONTO THE BREAK ALSO THE CAR HAS NEW BREAK PADS BUT IT SOUNDS LIKE SOMETHING IS SCRUBBING AND WHILE I WAS BACKING OUT OF A PARKING LOT THE CAR MADE A HUGE POPPING AND THREW ME BACK WHILE MY FOOT WAS ON THE BREAK IT SCARED ME SO I GOT OUT TO SEE WHAT HAPPENED AND I DIDN'T HIT ANYTHING NOR DID ANYTHING HIT ME SO I TRIED TO DRIVE HOME AND THE CAR JERKED THE ENTIRE WAY HOME ALMOST

09/14/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

MIDDLE OF FREEWAY DRIVING, CAR DEACCELLERATED AND WENT INTO LIMP HOME MODE. SAFELY STOPPED AND ERROR CLEARED ON RESTART. DEALER REPLACED ELECTRONIC THROTTLE BODY, TECHNICIAN INDICATED THE TEST GRAPH HAD A SPIKE UPON TESTING. LIKELY UNIT OF FAILURE.

09/13/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

RAPID DECELERATION: WHILE DRIVING ON THE FREEWAY RAPID DECELERATION OCCURRED. CAR SLOWED TO ABOUT 25MPH AND WOULD NOT ACCELERATE WHEN GAS PEDAL WAS PUSHED. EXITED FREEWAY.. TURNED ENGINE OFF AND RESTARTED. CAR OPERATED NORMAL. NO ERROR ICONS SHOWED. ABOUT A HALF MILE FROM HOME PROBLEM REOCCURRED CRAWLED HOME AT 10MPH. NEXT SEVERAL DAYS PROBLEM DID NOT REOCCUR. ABOUT A WEEK LATER SAME PROBLEM REOCCURRED WHILE DRIVING HOME ..10MPH. SPOKE TO FORD SERVICE TO SEE IF THEY WOULD COVER REPAIRS AND THEY DECLINED. TOOK IT TO MY REPAIR SHOP AND THEY REPLACED THE THROTTLE BODY. $600. VERY SCARY DANGEROUS SITUATION WHEN THIS OCCURS ON THE FREEWAY.

09/12/2019
Components: STEERING
Incident Date: 09/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL IS THE POWER STEERING IS NOT WORKING .

09/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

INTERIOR DOOR HANDLE IS NOT WORKING, PULLING THE HANDLE DOES NOT OPEN THE DOOR. PLEASE VIEW THIS VIDEO FOR EXPLANATION: HTTPS://WWW.YOUTUBE.COM/WATCH?V=PJJQOFTCOGM

09/10/2019
Components: STEERING,SEATS
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY ON THE INTERSTATE AT A SPEED LIMIT OF 60MPH IN MOTION ON MY WAY HOME AND IT STARTED GETTING HARD TO TURN MY STEERING WHEEL WHICH MADE IT HARD FOR ME TO MAKE A LEFT OR RIGHT TURN WHEN I WAS EXITING THE EXIT. THE SERVICE POWER STEERING POPPED UP ON MY DASHBOARD AND ADVANCE TRAC. SO THEN IT ENDED UP CHANGING TO SAY SERVICE POWER STEERING NOW WHICH IT MADE IT VERY HARD AND DIFFICULT TO EVEN BE ABLE TO DRIVE MY CAR PERIOD. I GOT A ESTIMATED OF $1811.94 FOR MY CAR TO BE REPAIRED AT WYNNE FORD AT 1020 W. MERCURY BLVD HAMPTON VA 23666 AND FOR ME TO GET A ESTIMATE OF THAT PRICE I CAN'T AFFORD TO PAY THAT IT'S LIKE BUYING A USED CAR AT THAT PRICE. I JUST FIND IT HARD TO BELIEVE THAT IT'S A RECALL ON A 2011-2012 FORD FUSION BUT NOT A 2010 WHEN THE SAME EXACT DEFECT IS GOING ON WITH THAT SAME CARJIS A DIFFERENT YEAR. WHICH BASICALLY I WOULD BE PAYING TO GET A ELECTRICAL POWER STEERING RACK AND PINION IN ORDER FOR MY CAR TO BE ABLE TO DRIVE AND FUNCTION CORRECTLY.

09/09/2019
Components: STEERING
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

A FEW MONTHS AGO I WAS DRIVING ON A MAJOR STREET IN AUSTIN, & TURNING INTO A STORE PARKING LOT & MY POWER STEERING FAILED! STEERING WHEEL TOTALLY LOCKED UP ON ME! VERY SCARY-ALMOST HIT 2 ONCOMING CARS! POWER STEERING ASSIST FAULT LIGHT WAS ON & MINUTES LATER ANOTHER WARNING ABOUT ADVANCE TRAC FAULT. TURNING STEERING WHEEL IS NEARLY IMPOSSIBLE FOR ME.(I'M 5'3" 130 LBS & NOT A BODY BUILDER!). I MANAGED TO DRIVE IT 3 BLOCKS TO A MECHANIC. THEY CHARGED ME $100 FOR ESTIMATE OF $2400 TO REPAIR!! I DO NOT HAVE THAT KIND OF MONEY!! IS THERE A CLASS ACTION LAWSUIT I CAN JOIN OR SOMETHING ELSE TO VOICE MY COMPLAINT? ALSO I AM ONLY 10 MINS FROM MY WORK SO IT'S POSSIBLE I COULD DRIVE IT JUST TO GET TO MY JOB BUT THE INSPECTION HAS EXPIRED! DOES ANYONE KNOW IF THEY WILL PASS INSPECTION WITHOUT POWER STEERING? I'VE HEARD DIFFERENT STORIES! THANK YOU! FRUSTRATED! CHERYL

09/08/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THROTTLE BODY RECALL I HAVE A 2010 FORD FUSION THAT I JUST PURCHASED LESS THEN A YEAR AGO. ONE DAY MY CHECK ENGINE LIGHT CAME ON AND I RETURNED THE CAR THEY TOLD ME IT WAS THE THROTTLE BODY. THEY REPLACED IT AND 3 MONTHS LATER IT WENT AGAIN. I LOOKED UP THE RECALLS AND THEY SAID THAT THE THROTTLE BODY WAS ONE OF THEM. IT HAS ALREADY BEEN FIXED 4 TIMES IN THE LAST COUPLE OF YEARS. NOW MY CAR IS STALLING AND SHUTTING OFF IN TRAFFIC. HOW DO I GO ABOUT GETTING THIS FIXED OR SOMETHING NEW. I LOOKED UP THE RECALLS AND IT SAIDS IM SUPPOSE TO HAVE A 10 YEAR EXTENDED WARRANTY OR 150,000 MILE WARRANTY. BUT NO ONE IS GIVING ME ANY ANSWERS. THIS CAR IS VERY DANGEROUS FOR ME AND MY FAMILY TO BE DRIVING IN. WHERE DO I GO FROM HERE..

09/08/2019
Components: STEERING
Incident Date: 09/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

2010 FORD FUSION - POWER STEERING THE POWER STEERING FAILED AS I WAS COMING OFF THE INTERSTATE IN THE MIDDLE OF A HARD RIGHT TURN/CIRCLE. IT BECAME IMPOSSIBLE TO FULLY CONTROL THE STEERING AND COMPLETING THE RIGHT TURN. I ALMOST RAN OFF THE ROAD/EMBANKMENT WHEN THIS HAPPENED. I CAN'T FIND ANY INFORMATION ON A RECALL?

09/08/2019
Components: STEERING
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

STEERING WANDERS WHILE DRIVING UNCONTROLLABLE AT TIMES .EPAS PLUS MAKES RUBBING NOISE WHEN TURNING

09/07/2019
Components: STEERING
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

ELECTRIC STEERING GOES OUT AND THE CAR BECOMES EXTREMELY HARD TO STEER. WARNING LIGHT COMES ON. STOPPING AND LETTING IT RESET WORKS SOMETIME. THE CAR IS DANGEROUS TO DRIVE. AN INEXPERIENCED DRIVE COULD HAVE A CATASTROPHIC WRECK BECAUSE OF THIS MANUFACTURER PROBLEM. IT SEEMS EVERYONE KNOWS ABOUT THIS MALFUNCTION ( FORD TECHNICIANS RECOMMEND I FILE THIS COMPLAINT ) BUT I RECIEVED NO HELP FROM FORD .

09/06/2019
Components: STEERING
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING FAILED COMPLETELY..COULD NOT STEER THE CAR...MESSAGE SAID "POWER STEERING ASSIST FAULT". FORTUNATELY WE WERE ON A CITY STREET AND NOT ON RT.9 ..THE VERY BUSY HIGHWAY WE USUALLY TRAVEL ON. AFTER A FEW MINUTES I SHUT THE CAR OFF..WAITED A MINUTE AND STARTED IT AGAIN..IT WAS OK TO DRIVE BUT ONLY ABOUT A MILE AND IT HAPPENED AGAIN..WE WERE ABOUT 6 MILES FROM HOME...THIS HAPPENED TWO MORE TIMES BEFORE WE ACTUALLY GOT HOME! IT WAS A VERY SCARY EXPERIENCE AS THE POWER STEERING FAILED AS I WAS DRIVING AND I WAS ON A CURVE ON A BUSY STREET...WE SAT THERE WITH THE FLASHERS ON HOPING THAT NO ONE WOULD RUN INTO US! CAR IS NOW BEING TOWED TO FORD GARAGE FOR REPAIR...AND FROM WHAT WE WERE TOLD COULD BE VERY COSTLY. WE'VE BEEN INFORMED THAT FORD HAS RECALLED MANY CARS FOR THIS SAME PROBLEM BUT NOT THE 2010 FUSION WHICH MANY HAVE HAD THIS PROBLEM WITH! I FIND IT ABSOLUTELY AMAZING THAT FORD HAS BEEN AWARE OF THIS PROBLEM AND DID NOT RECALL THE 2010 FUSION. DRIVING A CAR THAT SUDDENLY LOSES IT'S STEERING IS DEFINITELY LIFE THREATENING...NO BETTER REASON THAN THAT FOR FORD TO RECALL AND REPAIR THIS ONGOING PROBLEM WITH THE 2010 FUSIONS!!

09/05/2019
Components: SERVICE BRAKES
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY.CHECK BRAKE SYSTEM HE CAR HAS NO BRAKE.

09/03/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED WITHOUT WARNING AND "POWER STEERING DEFAULT" APPEARED. WHEN THE CONTACT SHIFTED INTO NEUTRAL, POWERED OFF THE ENGINE, AND RESTARTED THE ENGINE, THE VEHICLE WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. EACH TIME, THE CONTACT HAD TO POWER OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO AUTONATION HYUNDAI TEMPE (8050 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 505-4247) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,600.

09/03/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING VEHICLE AT ABOUT 25 MPH WHEN AN ALERT CAME UP TO CHECK STABILITY CONTROL AND POWER STEERING. POWER STEERING WAS SLIGHTLY TOUGHER BUT NOT HARD. DROVE FOR ANOTHER 20 MILES TO DESTINATION AND IT WAS FINE. A FEW HOURS LATER WHEN THE CAR WAS RESTARTED THE POWER STEERING WAS COMPLETELY GONE AND ALERT SAID TO CHECK POWER STEERING NOW

09/03/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

THE POWER STEERING STOPPED WORKING & ALMOST CAUSED THE DRIVER TO HAVE AN ACCIDENT. VEHICLE WAS MOVING IN A PARKING LOT. UPON TURNING INTO A PARKING SPACE THE VEHICLE STEERING FAILED & ALMOST HIT THE CAR NEXT TO IT. A MECHANIC RAN DIAGNOSTIC & DETERMINED THE ELECTRONIC EPAS TORQUE SENSOR HAD FAILED.

09/03/2019
Components: STEERING,POWER TRAIN
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I HAD A FLAT TIRE WHAIL THE TIRE WAS GOING FLAT THE POWER STEERING WENT OUT AND IT SEEMS TO BE A BIG PROBLEM WITH THESE CARS THE CAR WAS IN MOTION WHEN THE POWER STEERING WENT OUT I WAS ON A SIDE STREET

08/31/2019
Components: STEERING
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DRIVING ON THE FREEWAY AND THE POWER STEERING STOPS ALMOST CAUSED AN ACCIDENT. I PULL OVER TURN THE CAR OFF AND RESTART IT AND IT WORKS FINE FOR ABOUT 2 MINUTES AND THEN IT STOPS WORKING AGAIN. IT SAYS 'POWER STEERING ASSIST FAULT '. I LOOKED IT UP AND OVER 263,000 MODELS HAVE BEEN REPORTED AND OVER 2,200 COMPLAINTS. THERE NEEDS TO BE A RECALL BEFORE SOMEONE GETS INTO A ACCIDENT AND GETS SERIOUSLY HURT.

08/31/2019
Components: STEERING
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WARNING LIGHT APPEARED 3 DAYS AGO TO SERVICE POWER STEERING. WITHIN A COUPLE OF HOURS THE POWER STEERING QUIT WORKING - ALMOST COULD NOT GET IT PARKED IN MY DRIVEWAY.DEALER BROUGHT OUT COMPUTER GOT THE STEERING UNLOCKED, SAID TO ADD SOME TRANSMISSION FLUID WHICH WE DID. THAT WAS 2 DAYS AGO, THE STEERING STARTED ACTING UP AGAIN AND BY THE TIME WE GOT HOME, IT WAS LOCKED UP AGAIN. GOT SOME TRANSMISSION FLUID BUT WAS UNABLE TO UNLOCK THE STEERING. IT DID LOOK LIKE SOME FLUID HAD BEEN LEAKING ON THE PAVEMENT. BUT THIS IS A TREMENDOUS SAFETY HAZARD - THERE WAS NO WARNING BETWEEN THE MESSAGE SAYING TO SERVICE IT AND WITHIN MINUTES THE POWER STEERING LOCKED UP AND IT TOOK A LOT OF STRENGTH TO GET IT HOME. FORTUNATLEY, BOTH TIMES WE WERE CLOSE TO HOME AND NOT ON A FREEWAY SOMEWHERE. THE FIRST TIME THE CAR LOT WE PURCHASED IT FROM CAME OUT WITH A SMALL COMPUTER AND GOT IT TO WORKING AGAIN, SAID TO ADD SOME TRANSMISSION FLUID BECAUSE THE TWO WORKED TOGETHER. WE DID THAT - WORKED ONLY 2 DAYS AND STEERING WENT OUT TODAY. IT IS MY GRANDDAUGHTERS CAR AND SHE NOR I REALLY HAVE THE MONEY TO FIX IT OR GET A NEW ONE AND SHE IS EXPECTING A BABY.

08/29/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

IT HAS HAPPENED TWICE SO FAR WHERE THE 'POWER STEERING ASSIST FAULT' LIGHT COMES ON AND MY CAR WON'T TURN. THE FIRST TIME I WAS DRIVING AND HAD TO PULL OFF TO THE SIDE OF THE ROAD (LUCKILY IT DIDN'T END IN A BAD WRECK!) AND TODAY IT HAPPENED WHILE TRYING TO DRIVE MY CHILDREN TO THEIR BUS STOP! THIS IS A SERIOUS ISSUE AND NEEDS TO BE RECALLED BEFORE SOMETHING BAD HAPPENS!!

08/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY 2010 FORD FUSION LOST ALL ELECTRONIC POWER STEERING WHILE DRIVING 45 ON THE HIGHWAY WITH MY 12 YR OLD AND 1 MONTH OLD IN THE VEHICLE. WHILE DRIVING MY STEERING SEIZED UP AND I HAD TO USE ALL EXTRA FORCE TO TURN OFF THE HIGHWAY. THANK GOD TRAFFIC WAS EASY AND I WAS ABLE TO GET OFF THE ROAD. THE DASH BOARD LIGHTS CAME ON SAYING TIRE PRESSURE LOW, SERVICE POWER STEERING AND ADVANCED TRAC WARNING. MANY COMPLAINTS HAVE BEEN MADE ABOUT THE 2010 FORD FUSION. HOWEVER A RECALL HAS ONLY BEEN ISSUED FOR THE 2011-2012 MODEL FOR THE SAME EXACT ISSUE THAT MANY PEOPLE ARE HAVING WITH THE 2010 AS WELL. THIS IS A SERIOUS MATTER. IT CAN BE VERY DANGEROUS NOT ONLY TO US AS THE DRIVERS BUT EVERYONE ON THE ROAD. VERY UNSAFE! HOPEFULLY A RECALL IS GIVEN FOR THE 2010 MODELS AS WELL, BEING THAT IT IS THE SAME EXACT ISSUE FOR A YEAR LATER AND ABOVE.

08/28/2019
Components: STRUCTURE
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

SUN ROOF..ARMS THAT ARE HOLDING WINDOW ARE MADE OF PLASTIC AND ARE BREAKING DOWN...AFRAID THIS WILL CAUSE WINDOW TO FLY OFF CARS AND SERIOUSLY HURT SOMEONE.

08/26/2019
Components: POWER TRAIN
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TRANS. PROBLEM HAPPENING FOR A LONG TIME. SINCE 2015. TRANS JUMPS OUT OF GEAR, LOSES POWER AND LURCHES. EXPERIENCED 3 NEAR HE AD ON COLISIONS WHEN JUMPING OUT OF GEAR. I HAVE NOTICED SCORES OF COMPAINTS ONLINE ABOUT THIS IDENTICAL PROBLEM.ALL WITH VEHICAL IN MOTION.

08/26/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE "POWER STEERING ASSIST FAULT" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO MAKE TURNS. THE VEHICLE WAS DRIVEN TO KUNES COUNTRY FORD (1231 GENEVA ST, DELAVAN, WI 53115, (262) 728-9163) WHERE UNKNOWN REPAIRS WERE MADE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,272.

08/26/2019
Components: STEERING
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

MY 2010 FORD FUSION WITH 72231 MILES RECENTLY LOST ALL POWER STEERING WHEN STARTED, SHUT OFF AND RESTARTED AND IT CAME BACK. NEXT DAY IT HAPPENED AGAIN AND INCLUDES SERVICE ADVANCE TRAC WARNING AS WELL AS THE STEERING ASSIST FAILURE WARNING. IT WILL NOT CORRECT ITSELF BY RESTARTING AND IS PERMANENTLY DISABLED. THIS IS MY WIFE'S CAR WHOM IS 67 YEARS OLD, 110 LB. AND CANNOT PHYSICALLY DRIVE IT. HAD THIS HAPPENED TO HER WHILE DRIVING IT WOULD MOST DEFINITELY RESULTED IN A MAJOR ACCIDENT! I AM A RETIRED FORD DEALERSHIP EMPLOYEE AND HAVE DONE A LOT OF RESEARCH ON THE SUBJECT AND CAN'T BELIEVE THAT NHTSA HAS NOT ISSUED A RECALL NOTICE ON THE 2010 FUSION BUT DID ON 2011 MODEL WITH EXACT SAME COMPONENT FAILURE AND SAFETY ISSUES! MY CAR IS UNDRIVABLE AND BEING DISABLED I AM UNABLE TO REPAIR MYSELF OR AFFORD PAYING DEALER FOR REPAIRS THAT SHOULD BE RESOLVED DUE TO THE SAFETY ISSUES.

08/26/2019
Components: STEERING
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, AN UNKNOWN INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING FAILED. THE CONTACT PULLED THE VEHICLE INTO A FUEL STATION AND HAD IT TOWED HOME. MIDDLETOWN FORD (1750 N VERITY PKWY, MIDDLETOWN, OH 45042, (800) 556-1581) WAS CONTACTED AND STATED THAT THE FAILURE COULD EITHER BE CAUSED BY THE POWER STEERING OR THE GEAR SHIFT. THE DEALER ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

08/20/2019
Components: AIR BAGS
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED SHEEHY FORD OF WARRENTON (6443 LEE HWY, WARRENTON, VA 20187) SEVERAL TIMES, BUT THEY HAD NOT RETURNED HIS TELEPHONE CALLS. THE CONTACT WAS UNAWARE IF PARTS WERE AVAILABLE TO COMPLETE THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION SE. THE CONTACT STATED THAT THE FUEL TANK LEAKED FUEL UNDERNEATH THE VEHICLE CAUSING THE VEHICLE TO LOOSE A QUARTER TANK OF FUEL OVERNIGHT AFTER REFUELING. THERE WAS NO WARNING, EXCEPT THAT THE CONTACT SMELLED FUEL CONSTANTLY. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THERE WAS NO LEAK DETECTED. THE VEHICLE WAS NOT REPAIRED AND WAS TAKEN TO ANOTHER DEALER FOR A SECOND OPINION. THE VEHICLE WAS THEN DIAGNOSED AT RIVERSIDE AUTOPLEX OF POTEAU DEALER (918-647-2228, LOCATED AT 2100 S BROADWAY ST, POTEAU, OK 74953) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFECTIVE AND CAUSED THE LEAK. THE DEALER INFORMED THAT ON 08/2018 THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER WAS CONCLUDED THAT THE VEHICLE DID NOT REQUIRE THE RECALL REMEDY PERFORMED AND THE RECALL WAS CLOSED UNDER THE VIN. THE DEALER REQUESTED THE RECALL BE REOPENED AGAIN TO PERFORM THE REPAIRS ON THE VEHICLE BUT THE REQUEST WAS DENIED BY THE MANUFACTURER. THE DEALER CONFIRMED THAT THE CANISTER PURGE VALVE (CPV) AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT INFORMED THAT THE RECALL WAS WITHIN THE SERVICE WARRANTY PERIOD OF 12 MONTHS AND 12,000 MILES OF THE CLOSING REPAIR ORDER HOWEVER THE MANUFACTURER'S DECISION REMAINED IN DECLINING THE RECALL TO BE REOPENED. THE CONTACT MENTIONED THAT THE VEHICLE WAS CURRENTLY NOT BEING DRIVEN DUE TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

08/17/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

ON 3 SEPERATE OCCASIONS I HAVE EXPERIENCED SUDDEN RAPID ACCELERATION WITH MY AUTO. FIRST WHILE SLOWLY ACCELERATING FROM A PARKING SPOT IN A CROWDED DEPARTMENT STORE PARKING LOT. SECOND WHILE SLOWLY MOVING FORWARD IN A FAST FOOD DRIVE THRU LINE. BARELY MISSING THE VEHICLE IN FRONT OF ME. AND THIRD WHILE SLOWING DOWN APPROACHING A STOP SIGN AGAIN MOVING SLOW EXITING A PARKING LOT. ALL THREE TIMES I'VE HAD TO ALMOST STAND ON THE BRAKE TO STOP AND SHIFT TO NEUTRAL AND KILL THE ENGINE. THE VEHICLE IS A 2010 FORD FUSION WITH APPRX 130,000 MILES.

08/16/2019
Components: STEERING
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING MY CAR THE POWER STEERING JUST WENT OUT MAKING MY CAR VERY HARD TO STEER. POWER STEERING ASSIST FAULT CAME UP ON MY DISPLAY.

08/15/2019
Components: POWER TRAIN
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

OVER THE PAST 6 MONTHS MY FORD FUSION'S TRANSMISSION HAS SLOWLY BEGUN TO LOSE ITS SHIFTING ABILITIES. IT FIRST STARTED WITH SLUGGISH AND JERKY MOVEMENT WHEN PUT INTO DRIVE AND THE GAS PEDAL WAS PRESSED. THEN IT STARTED SLIPPING AND JERKING WHILE DRIVING DOWN THE ROAD. THERE WAS NO SPECIFIC SPEED THAT IT NEEDED TO BE GOING. IT INCREASED TO AN EXTREMELY HIGH REV BEFORE MAKING A LOUD BANG AND HARD SHIFT INTO GEAR. AS OF YESTERDAY, WHILE DRIVING DOWN THE HIGHWAY, IT SLIPPED OUT OF GEAR AS I WAS SLOWING TO A STOP THEN WOULDN'T REENGAGE 2ND OR 3RD GEAR. I LIMPED IT DOWN THE ROAD TO THE NEAREST EXIT INTO A PARKING LOT WHERE I STOPPED IN A PARKING SPOT. I TURNED THE VEHICLE OFF AND LET IT SIT FOR A WHILE BEFORE TURNING IT BACK ON. WHEN I ATTEMPTED TO BACK OUT, REVERSE WOULD NOT ENGAGE. I PUSHED IT OUT OF THE SPOT AND WAS ABLE TO GET IT INTO DRIVE, THEN A QUARTER MILE DOWN THE ROAD ALL DRIVE GEARS WENT OUT. I WAS ABLE TO COAST IT INTO ANOTHER PARKING LOT WHERE I SHUT IT OFF AND LET IT SIT FOR ABOUT 15 MIN TO COOL AND TRIED AGAIN. NOTHING. I LOST ALL GEARS IN THE CAR. I HAD TO HAVE IT TOWED TO MY HOUSE, SINCE TAKING IT TO A MECHANIC WOULD JUST LEAD TO THEM INFORMING ME OF THE SAME THING THAT ALL OTHER COMPLAINTS AND FORUMS HAVE STATED ONLINE ABOUT THIS ISSUE. A TRANSMISSION CHANGE FOR A MINIMUM OF $2500 AND THERE'S NO RECALL ON A VERY WELL DOCUMENTED AND SERIOUS ISSUE REGARDING FORD TRANSMISSIONS.

08/15/2019
Components: STEERING
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

POWER STEERING SERVICE LIGHT CAME ON AS WELL AS ADVANCETRAC SERVICE. THEN WENT TO RESTART CAR AND STEERING COLUMN IS LOCKED. RECALLS HAVE BEEN MADE ON 2011 AND NEWR BUT NOT ON 2010 WITH MANY REPORTED ISSUES.

08/13/2019
Components: STEERING
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE POWER STEERING ASSIST FAILURE ENGAGES AND I CANNOT STEER MY CAR STEERING JUST FAILS! CANNOT TURN STEERING WHEEL AT ALL WHILE TRAVELING AT 40 MPH COULD HAVE RESULTED IN A HORRIBLE ACCIDENT I WAS UNSUCCESSFUL AT GETTING OFF THE ROAD BUT TURNED THE CAR OFF AND RESTARTED IT IT WAS OK FOR A BIT HOWEVER AFTER RESEARCHING SEVERAL 2010 OWNERS HAVE THE SAME PROBLEM AND ONLY RECALLS WERE ISSUED FOR 2011 OWNERS ITS COSTS 1800.00 TO REPAIR AT DEALERSHIP I AM AFRAID TO DRIVE MY CAR. I LITERALLY COULD NOT BUDGE THE STEERING WHEEL. I WAS NOT TURNING A CORNER AT THE TIME I WAS HEADED STRAIGHT, WITH A CURVE AHEAD OF ME. THE CAR HAS ONLY 75K MILES HAS ALWAYS BEEN WELL TAKEN CARE OF.

08/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

FUEL SMELL WHILE DRIVING, AND ALSO WHEN FILLING GAS IT WILL NOT SHOW THAT IT IS FULL.

08/11/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

POWER STEERING WILL STOP WORKING WHILE DRIVING. I READ OR SAW THAT OTHER YEARS HAD BEEN RECALLED BUT NOT THE 2010 MODEL.

08/09/2019
Components: AIR BAGS
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED BRITT FORD (11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/08/2019
Components: STEERING
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 40 MPH, THE POWER STEERING BEGAN TO FAIL WITHOUT WARNING AND THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO MANEUVER. THE CONTACT'S WIFE WAS ABLE TO DRIVE THE VEHICLE HOME DESPITE EXPERIENCING THE FAILURE. THE CONTACT CALLED AN INDEPENDENT MECHANIC WHO PROVIDED A REPAIR ESTIMATE FOR THE VEHICLE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

08/07/2019
Components: AIR BAGS
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I TOOK MY CAR IN FOR THE RECALL FOR THE AIRBAG TO FOR AT KARL FLAMMER FORD IN TARPON SPRINGS FL. I RECEIVED MY CAR BACK WITH BOLTS ON THE FLOOR AND THE AIRBAG INDICATOR LIGHT NOT WORKING THE VEHICLE WENT BACK INTO THE DEALER I THEN RECEIVED IT BACK DENTS IN DINGS ON THE BODY OF THE VEHICLE FORD HAS REFUSED TO DO ANYTHING ABOUT THIS INCLUDING CHECKING THE AIRBAG INDICATOR LIGHT NOT WORKING THE VEHICLE WENT BACK INTO THE DEALER I THEN RECEIVED IT BACK DENTS IN DINGS ON THE BODY OF THE VEHICLE FORD HAS REFUSED TO DO ANYTHING ABOUT THIS INCLUDING CHECKING THE AIRBAG. TRYING TO SEE WHAT TO DO TO GET THIS PROBLEM RESOLVED BECAUSE IN MY EYES THIS AIRBAG JUST NOT WORK THE SEAT WAS NEVER CALIBRATED FOR THE AIRBAG.

08/07/2019
Components: STEERING
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT CALLED FAIRWAY FORD LINCOLN (LOCATED AT 555 W MEADOWS DR, FREEPORT, IL 61032, (815) 232-6868) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,000.

08/07/2019
Components: SERVICE BRAKES
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

(MY DAILY PATH IS ON CITY STREETS MARKED 45 MPH. INCIDENTS GENERALLY OCCUR AT INTERSECTIONS WITH STOP LIGHTS/SIGNS; I AM CONTINUING STRAIGHT AND NOT TURNING) BRAKES DO NOT FUNCTION WHEN BRAKE PEDAL IS PRESSED WHILE DRIVING DURING WET CONDITIONS, CONDITIONS WITH A DUSTING OF SNOW OR IF VEHICLE HITS A BUMP WHILE BRAKE PEDAL IS PRESSED. INSTEAD, THE BRAKE PEDAL FALLS ALL THE WAY TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. DRIVER MUST PUMP BRAKE PEDAL NUMEROUS TIMES TO GET PEDAL TO RETURN TO NORMAL POSITION AND FOR BRAKES TO ACTIVATE. THIS HAS NOT HAPPENED UNDER NORMAL CONDITIONS. THE ABS SYSTEM DOES NOT SEEM TO ACTIVATE, AS IT DOES NOT FUNCTION WITH THE NORMAL CHATTERING MOVEMENT THAT AN ABS SYSTEM HAS. DRIVER CAN HEAR A SLIGHT HUM AND FEEL NORMAL PEDAL RESISTANCE WHEN THE BRAKE PEDAL IS INITIALLY PRESSED, THEN THE BRAKE PEDAL FALLS TO THE FLOOR AND THE VEHICLE CONTINUES FORWARD. THIS DOES NOT ALWAYS OCCUR WHEN THE PAVEMENT IS WET, AS IT IS VERY UNPREDICTABLE. THE BRAKE PADS ON THIS VEHICLE ARE SOMEWHERE AROUND A YEAR OLD. TIRES ARE ABOUT 8 MONTHS OLD AND HAVE FULL TREAD. THE VEHICLE HAS BEEN DRIVEN 159,000 MILES WITH THE FIRST INCIDENCE OF BRAKE FAILURE HAPPENING SOMEWHERE AROUND 40,000 MILES. I WAS NARROWLY MISSED BY A SEMI TRUCK DRIVER ON FRIDAY MORNING AS I SLID THROUGH A RED LIGHT, ON A WET ROADWAY, WITH MY FOOT ON THE PEDAL WHICH HAD FALLEN TO THE FLOOR. THIS IS NOT JUST A PROBLEM WITH MY VEHICLE, AS THERE ARE HUNDREDS OF PEOPLE REPORTING THE SAME ISSUE ON FORUMS ONLINE. PLEASE MAKE FORD RECALL THESE VEHICLES BEFORE SOMEONE DIES. I WILL PUT A DATE OF OCCURRENCE BELOW BUT IT ONLY SIGNIFIES THE LATEST DATE THIS HAS HAPPENED. THIS BEGAN IN NOVEMBER 2012 AND SEEMS TO BE INCREASING IN FREQUENCY. I HAVE EXPERIENCED BRAKE FAILURE THREE TIMES IN THE LAST 45 DAYS.

08/06/2019
Components: STEERING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY 2010 FORD FUSION LOST POWER STEERING WHILE I WAS DRIVING HOME FROM WORK AT 55 MPH. MY POWER STEERING COMPLETELY FAILED AND CAUSED ME TO GO OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT WITH SEVERAL OTHER CARS. FORD CHARGED ME $1,800 TO FIX MY POWER STEERING WHEN THEY KNEW ABOUT THIS SAFETY ISSUE. AS THEY HAD RECALLED ALL THE FORD FUSIONS AT THE TIME BUT THE 2010.

08/06/2019
Components: POWER TRAIN
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

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

08/05/2019
Components: STEERING
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

POWER STEERING FAILURE WHILE DRIVING 2010 FORD FUSION HYBRID ON A 65MPH HIGHWAY, COINCIDENT WITH A "SERVICE POWER STEERING NOW" MESSAGE ON THE DASH. VERY LUCKY THIS WAS A STRAIGHT SECTION OF ROAD! NO PRIOR WARNING. RECENTLY SERVICED FOR AIR BAG RECALL RECENTLY, TOO. MAKING MATTERS WORSE IS THE EXORBITANT DEALER QUOTE OF $2400 TO REPAIR BY REPLACING THE RACK AND PINION.

08/05/2019
Components: STEERING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SYSTEM MALFUNCTIONED AFTER IT HAD BEEN PREVIOUSLY REPAIRED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING WOULD FAIL WITHOUT WARNING. THE LAST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TRAVELING 25 MPH AND WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS CURRENTLY AT AN INDEPENDENT MECHANIC'S SHOP WHERE IT WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS PURCHASED USED FROM GLENN FORD LINCOLN (4080 LEXINGTON RD, NICHOLASVILLE, KY 40356, (859) 271-1800). THE CONTACT WAS CONCERNED BECAUSE SHE FREQUENTLY DROVE THE VEHICLE ON THE HIGHWAY. THE FAILURE MILEAGE WAS 100,000.

08/05/2019
Components: STEERING
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED WHILE IN A PARKING LOT. A MOBILE INDEPENDENT MECHANIC WAS CALLED TO THE SCENE. THE MECHANIC CLEARED THE CODE AND THE POWER STEERING WORKED FOR TWO DAYS. THE FAILURE RECURRED AND THE MECHANIC RETURNED TO CLEAR THE CODE AGAIN, BUT THE FAILURE CONTINUED. MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) AND THE MANUFACTURER BOTH STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000.

08/02/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND TURNED OFF. THE CONTACT WAS ABLE TO TURN ON THE IGNITION AND PARK ON THE SIDE OF THE ROAD, BUT THE VEHICLE STALLED AGAIN. IN ADDITION, THE CHECK ENGINE AND BATTERY/CHARGING ALERT WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO NOTICED FUEL LEAKING FROM BOTH EXHAUST PIPES AND NOTICED A FUEL STAIN UNDERNEATH THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO NORTH COUNTY FORD (LOCATED AT 5829, 450 W VISTA WAY, VISTA, CA 92083, (888) 833-0634). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

08/02/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

DASHBOARD WARNING LIGHTS SUDDENLY CAME ON, TEMPERATURE GAGE WENT TO HOT AND CAR SUDDENLY SHUT OFF WHILE MOVING

08/01/2019
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TAKATA INFLATORS: MY VEHICLE WAS NOT DRIVEN FOR 6 MONTHS AS PART OF THE RECALL. I WAS GIVEN A RENTAL WHILE WAITING FOR PARTS, BUT SINCE HAVING THE RECALL PARTS INSTALLED MY VEHICLE HAS STARTED HAVING BRAKE PROBLEMS. WHEN DRIVING THE BRAKE PEDAL WILL GO ALL THE WAY DOWN TO THE FLOOR. IT FEELS LIKE THE BRAKES WILL NOT HOLD PRESSURE. I HAD THE BRAKE PADS AND ROTORS CHANGED AFTER IT SAT FOR 6 MONTHS.

07/30/2019
Components: STEERING
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING ASSIST FAULT. WAS NOT IN MOTION, TURNED CAR ON AND THERE WAS THE WARNING ON MY DASH. THERE WASNT ANY STEERING. TURNED IT OFF THEN RESTARTED CAR AND THE STEERING WAS BACK. I AM SCARED WHEN I DRIVE BECAUSE I HAVE READ THAT AWNERS HAVE BEEN DRIVING AND LOST STEERING

07/30/2019
Components: STEERING
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

MY SON WAS DRIVING HIS 2010 FORD FUSION DOWN A COUNTRY ROAD AND THE POWER STEERING WENT OUT. THANK GOODNESS HE WASN'T ON THE FREEWAY GOING 65!! WARNINGS CAME ON FOR POWER STEERING ASSIST FAULT AND ADVANCE TRACK. WE DROVE WITH MANUAL STEERING TO A FORD DEALERSHIP, THEY LOOKED IT OVER AND NOW IT IS GOING TO COST US CLOSE TO $2000 TO FIX. I UNDERSTAND THAT FORD RECALLED OTHER YEARS OF FUSIONS FOR THE POWER STEERING FAILURE BUT NOT THE 2010 EVEN THOUGH THERE HAVE BEEN COMPLAINTS AND ACCIDENTS BECAUSE OF THIS ISSUE.7/24/2019

07/30/2019
Components: STEERING
Incident Date: 07/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TWICE I HAVE HAD A MESSAGE ON MY DASHBOARD THAT READS "POWER STEERING ASSIST FAULT". DIDNNOT HAVE POWER STEERING VERY DIFFICULT TO DRIVE AND ALMOST CAUSED ME TO CRASH.

07/30/2019
Components: STEERING
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

LOSS OF POWER STEERING. POWER STEERING ASSIST FAULT WHILE CAR WAS DRIVING ON CITY ROAD

07/29/2019
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WE WERE DRIVING THE CAR AND THE CAR LOSS STEERING CONTROL AND THE POWERSTEERING ASSIST FAULT CAME UP ON THE DASHBOARD AND IT IS IMPOSSIBLE TO CONTROL AND DRIVE. LUCKILY SOMEONE DID NOT GET SERIOUSLY HURT.

07/28/2019
Components: SERVICE BRAKES
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

I HAD A RECURRING ISSUE WHERE THE POWER BRAKES FAILED AND WE WERE FORCED TO DEPRESS THE BRAKES ALMOST TO THE FLOOR TO GET THEM TO WORK. I REPORTED THIS ISSUE A COUPLE YEARS AGO AND WAS CONTACTED BY A NHTSA EMPLOYEE. AT THAT TIME THE DEALER HAD SAID IT WAS PERMANENTLY RESOLVED, WHICH I TOLD THE NHTSA EMPLOYEE. THE EMPLOYEE TOLD ME TO CONTACT HIM IF IT HAPPENED AGAIN. IT HAPPENED AGAIN THIS EVENING. I REPLIED TO THE EMPLOYEE'S EMAIL, HOWEVER THE EMPLOYEE NO LONGER SEEMS TO WORK THERE. IT OCCURRED WHILE I WAS BACKING SLOWLY OUT OF MY DRIVEWAY, AND SHIFTING OUT OF REVERSE TO DRIVE. THE BRAKE ASSIST SERVICE LIGHT CAME ON.

07/25/2019
Components: SERVICE BRAKES
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

THE FIRST TIME THIS HAPPENED, I HIT A POTHOLE. THE BRAKES FELT LOOSE/SPONGY, AND I HAD TO PRESS DOWN ALL THE WAY FOR THE BRAKES TO WORK. I PUMPED THEM A FEW TIMES, AND IT SEEMED TO FIX THE PROBLEM. IT WAS RAINING A BIT THE OTHER DAY. I TURNED, AND BRAKES A LITTLE AND FELT THE ABS KICK IN. AFTER THAT, I WAS COMING TO A STOP LIGHT. I BEGAN TO BRAKE, BUT HAD TO PRESS DOWN ABOUT HALFWAY TO EVEN BEGIN BRAKING, AND ALL THE WAY TO BRAKE COMPLETELY. THIS PROBLEM HAS CONTINUED SINCE THEN, EVEN WITHOUT RAIN

07/24/2019
Components: STEERING
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING ASSIST FAULT HAPPENED INTERMITTENTLY AT FIRST BUT LAST TIME I STARTED MY CAR A WEEK AGO THE ERROR PERSISTS AND MY CAR NOW HAS NO POWER-STEERING CAPABILITIES. THIS IS A KNOWN ISSUE WITH THE POWER STEERING RACKS SHORTING OUT. I SHOULDN'T BE RESPONSIBLE FINANCIALLY TO FOR THIS REPAIR AS 2011 FUSION TO 2013 WE RECALLED FOR THIS PROBLEM. MY CAR HAS THE SAME ENGINE SO THE RECALL NEEDS TO BE EXPANDED. LUCKILY I WASN'T DRIVING WHEN THIS HAPPENED THUS CAUSING AN ACCIDENT!

07/22/2019
Components: STEERING
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY HOLMES TUTTLE FORD (660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 999-1384) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTOR WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,863.

07/22/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

I WAS DRIVING 70 MPH DOWN THE HIGHWAY AND MY CAR JUST QUIT RUNNING. A FEW WARNING LIGHTS CAME ON AND I PULLED OVER TO THE SHOULDER OF THE ROAD. I WAS ABLE TO RESTART THE CAR AND MERGED ONTO THE HIGHWAY; THE CAR QUICKLY DIED AGAIN. I HAD THE CAR TOWED HOME AND WAS UNABLE TO START THE CAR AGAIN SINCE THE ANTI-THEFT LOCK LIGHT WAS ON. I HAD THE CAR TOWED TO A DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM.

07/21/2019
Components: STEERING
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

FORD FUSION POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE INFORMATION SCREEN. VEHICLE WAS TAKEN TO INDEPENDENT REPAIR SHOP AND REPAIR HAS BEEN ESTIMATED TO BE ABOUT $1400. THIS IS A KNOWN PROBLEM AND THERE IS A RECALL FOR 2011 AND LATER FUSIONS BUT THERE IS NO RECALL ON THE SAME EQUIPMENT AND PROBLEM ON THE 2010 FUSION.

07/19/2019
Components: ENGINE
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT EXITED THE VEHICLE AND ASKED A BYSTANDER FOR ASSISTANCE. THE BYSTANDER OPENED THE HOOD AND DEPRESSED THE MANUAL RESTART BUTTON, WHICH ALLOWED THE VEHICLE TO RESTART AND RETURN TO NORMAL; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY TO THE CONTACT'S HOME. SOUTH BAY FORD (5100 ROSECRANS AVE, HAWTHORNE, CA 90250, (310) 584-7641) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

07/18/2019
Components: STEERING
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

POWER STEERING GOES OUT WHEN VEHICLE IS RUNNING AND THEN COMES BACK ON, INTERMITTENT ISSUE.

07/17/2019
Components: STEERING
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING ABRUPTLY FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD AND DROVE HOME WITH DIFFICULTY. THE CONTACT CALLED GORDIE BOUCHER FORD LINCOLN OF JANESVILLE (2727 US-14, JANESVILLE, WI 53545, (608) 754-5511) AND WAS INFORMED THAT THERE WERE NO ACTIVE RECALLS IN RELATION TO THE POWER STEERING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

07/17/2019
Components: STEERING
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

POWER STEERING STOPPED WORKING WITHOUT WARNING WHILE DRIVING. LUCKILY THERE WAS NO ACCIDENT.

07/17/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

WHILE DRIVING ON THE INTERSTATE WITHOUT WARNING THE POWER STEERING SYSTEM FAILED AT A HIGH RATE OF SPEED. THIS DECREASED ITS MOBILITY PLACING ITS OCCUPANTS AT A HIGH RISK.

07/15/2019
Components: AIR BAGS
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER COULD NOT LOCATE A DEALER. *JS

07/14/2019
Components: SERVICE BRAKES
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

1ST INCIDENT WHILE TRYING TO MAKE A TURN I APPLIED MY BRAKES AND THE PEDAL WENT TO THE FLOOR I PUMPED THE PEDAL AND WAS ABLE TO SLOW MY VEHICLE TO MAKE THE TURN. IT HAPPENED AGAIN WHILE TRYING TO COME TO A STOP ON A SLIGHT INCLINE TO PARK AGAIN I APPLIED BRAKES AND IT WENT TO THE FLOOR I HAD TO PUMP THE BRAKES TO COME TO A STOP. SECOND INCIDENT 2 WEEKS AFTER THE 1ST WHILE APPROACHING AN INTERSECTION I APPLIED BRAKES AND THE VEHICLE CAME TO A STOP BUT INSTANTLY LOST PRESSURE AND THE PEDAL WENT TO THE FLOOR. MY VEHICLE STARTED ROLLING INTO THE INTERSECTION AND I HAD TO PUMP THE BRAKES TO BE ABLE TO AVOID HITTING ANOTHER VEHICLE. THIS SEEMS TO BE HAPPENING SPORADICALLY. IVE RESEARCHED THE PROBLEM AND IT SEEMS MULTIPLE PEOPLE HAVE HAD THE SAME SERIOUS SAFETY ISSUES WITH THE BRAKES & HAS COST OVER $1,000 TO POSSIBLY CORRECT THE SITUATION.

07/14/2019
Components: POWER TRAIN
Incident Date: 05/12/2012
Crash: No
Fire: No
Summary

IN RESPONSE TO FREE PRESS NEWS ARTICLE FROM SUNDAY 7/14, I PREVIOUSLY OWNED A 2010 FORD FUSION WITH THE SAME TRANSMISSION ISSUES. FORD CLAIMED THEY INSTALLED THE A FIX FOR THE ISSUE, BUT PROBLEMS PERSISTED. VEHICLE COMPLETELY LOST POWER WHILE ON THE FREEWAY ON MULTIPLE OCCASIONS. PLEASE EXPAND INVESTIGATION TO INCLUDE FUSIONS.

07/12/2019
Components: STEERING
Incident Date: 06/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THIS HAS HAPPENED TWICE , DRIVING HOME FROM ALL MY LIGHTS COME ON AND THE SERVICE ADVANCETRAC LIGHTS UP , ALL GAUGES QUIT WORKING ( SPEEDOMETER , TACH , TEMP , GAS ) BUT ENGINE NEVER DIES OR HESITATES , ONCE HOME AND SHUT CAR OFF , IT WILL GO INTO AUTO THEIFT MODE WITH THE RAPID BLINKING LIGHT AND WILL NOT START!!! FIRST TIME IT HAPPEN I WAS ABLE TO DRAIN THE BATTERY SYSTEM AND GET IT STARTED AND TO A FORD DEALERSHIP , BEING THAT IT HAS TO BE SCANNED CAUSE OF THE NO COMMUNICATION WITH THE FORD IDS SOFTWARE WHICH I DO NOT HAVE!!! THEY HAD IT FOR A FEW DAYS AND CHECKED ALL MODULES AND CONNECTORS AND FOUND NO ISSUES BUT PROBLEM WAS GONE AND NO STORED CODES!!! PICKED CAR UP AND 2 DAYS LATER ON MY WAY HOME FROM WORK SAME ISSUE , ALL DASH LIGHTS COME ON , SERVICE ADVANCETRAC AND NO COMMUNICATION ALL OVER AGAIN , GET CAR HOME AND RIGHT BACK INTO RAPID BLINKING THEFT MODE AND NO START , THIS TIME I COULD NOT GET IT STARTED AND TOWED IT BACK TO DEALERSHIP , THIS TIME THEY ARE SAYING THEY THINK IT MIGHT BE THE POWER STERRING MODULE WHICH IS NO SERVICEABLE PART BUILT INTO THE TRW RACK AND PINION THAT HAS BEEN BUILT SINCE 2008 FOR THESE FORDS BUT ONLY 2011-2012 FUSIONS WHERE ISSUED A RECALL ON THIS PART!!! DEALERSHIP SAID THAT THE PROBLEM IS GONE AGAIN AND THEY DID SOME WORK ON THE WIRING ON HARNESS BUT SAID IT WILL PROBABLY COME BACK AND NEED A NEW RACK AND PENION PUT IN!!! I HAVE NO PROBLEM WITH THIS DEALERSHIP , MY PROBLEM IS WHY FORD IS NOT TAKING CARE OF A KNOWN PROBLEM THAT HAS CAUSED COMPLETE STERRING FAILURE AND WRECKS , MY RESERACH HAS FOUND THAT TRW BUILD THIS RACK AND PENION SINCE 2008 FOR THE FUSION AS WELL AS OTHER SIMILAR MODELS , BUT ONLY RECALL ON A FEW MODELS!!! THIS NEEDS TO BE A BROADER RECALL , THIS IS OUR MAIN FAMILY CAR AND NOW I AM BOARDER LINE SCARED TO DRIVE IT UNTIL I KNOW 100% IT IS FIXED AND SAFE TO DRIVE AND CAN'T AFFORD TO REPLACE IT RIGHT NOW!!

07/11/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE POWER STEERING WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND HAD IT TOWED TO AN INDEPENDENT MECHANIC AND THEN TO HER HOME. THE CONTACT CALLED DON GASGARTH'S CHARLOTTE COUNTY FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL 33952, 888 313-9652) AND WAS INFORMED THAT SHE WOULD HAVE TO PAY FOR A DIAGNOSTIC TEST AND THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. THE VIN WAS UNKNOWN.

07/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

DRIVING DOWN INTERSTATE OR STREET CAR ORANGE WRENCH LIGHT COMES ON CAR GOES INTO LIMP MODE CLOSE TO GETTING HIT

07/02/2019
Components: STEERING
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I STARTED MY ENGINE IN MY 2010 FORD FUSION, AND THE POWER STEERING ASSIST FAULT WARNING DISPLAYED BY MY CAR GAUGES. THE STEERING WHEEL IS LOCKED UP AND WILL NOT TURN. THE CAR WAS PARKED IN A CITY STREET WHEN I ATTEMPTED TO TURN THE STEERING WHEEL. THANKFUL THIS DID NOT HAPPEN WHILE I WAS DRIVING AND THERE NEEDS TO BE A RECALL ISSUED BY FORD IMMEDIATELY.

07/01/2019
Components: STEERING
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING WENT OUT UNEXPECTEDLY AT HIGHWAY SPEEDS WITH NO INDICATION.

06/30/2019
Components: STEERING
Incident Date: 04/16/2019
Crash: No
Fire: No
Summary

MY POWER STEERING ASSIST WENT OUT WITH NO WARNING. I ALMOST WRECKED MY CAR WITH MY KIDS IN IT. IT WAS VERY SCARY

06/30/2019
Components: STEERING
Incident Date: 06/14/2019
Crash: No
Fire: No
Summary

ONCE AGAIN MY POWER STEERING ASSIST QUIT WORKING WITH NO WARNING ALMOST CAUSING ME TO WRECK

06/30/2019
Components: STEERING
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WHILE DRIVING HOME THE STEERING WAS EXTREMELY HARD TO CONTROL. MY WIFE BARELY MADE IT TO IN FRONT OF OUR HOUSE WITHOUT CRASHING. THANK GOODNESS THIS WAS WITHIN CITY STREETS AND NOT ON THE HIGHWAY AT HIGHER SPEEDS. I AM ALSO A REGISTERED LYFT DRIVER AND CAN'T IMAGINE WHAT THE RESULT COULD HAVE BEEN IF THE STEERING HAD FAILED DURING MY WORKING FOR LYFT AND DRIVING INNOCENT PASSENGERS. I TURNED IT IN TO THE DEALERSHIP, AND AFTER HAVING THE AIRBAG RECALL TAKEN CARE OF, THEY CHECKED THE ELECTRIC POWER STEERING SYSTEM. INFORMED ME THAT A GEAR HAD DISINTEGRATED IN THE MOTOR AND THE ENTIRE MECHANISM NEEDED TO BE REPLACED AT A COST OF OVER $2200.00. IN READING ABOUT THE OMISSION OF 2010 VEHICLES AS PART OF FORD'S RECALL, I THINK IT IS OBVIOUS THEY KNOW OF AN EXTENSIVE FAILURE IN CARS BETWEEN 2008 - 2012 THAT THEY ARE NOT WILLING TO FIX, EVEN WHEN IT MAY RESULT IN DEATH OR SERIOUS INJURY.

06/27/2019
Components: STEERING
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING SEIZED AND THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS CONTACTED TO ASSIST WITH THE STEERING. THE MECHANIC MANAGED TO STEER THE VEHICLE AND DRIVE TO THE CONTACT'S HOME. THE MECHANIC DIAGNOSED THAT THE STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FORMER DEALER (J.C. LEWIS FORD HINESVILLE, 309 W OGLETHORPE HWY, HINESVILLE, GA 31313, (912) 257-4833) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; HOWEVER, THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED PER AN UNKNOWN STEERING RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 150,000.

06/26/2019
Components: SERVICE BRAKES
Incident Date: 06/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

UNEXPECTED INCREASE OF BRAKING DISTANCE. WHEN DOING A K TURN, I SHOULD BE ABLE TO STOP BUT THE CAR CONTINUE TO ROLLS WHEN BRAKE IS PRESSED TO THE FLOOR. THIS CAUSED ME TO ROLL INTO A CURB. THIS HAPPENS REGULARLY BUT INCONSISTENTLY. THE CAR WAS GOING LESS THEN 5 MILES AN HOUR AND TOOK MORE THEN 5 FEET TO COME TO A COMPLETE STOP WITH THE PEDAL PRESSED ALL THE WAY.

06/26/2019
Components: STEERING
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE DRIVING DOWN THE ROAD AT SPEED LIMIT OF 55MPH THE POWER STEERING WENT OUT ON THE CAR.WITH NO WARNING. TOOK IT TO R & C MECHANIC DIAGNOSTICS SAID IT THE RACK AND PINION. THEY REPLACED IT.. TWO DAYS LATER THE EXACT SAME PROBLEM WHILE DRIVING.AGAIN WITH NO WARNING. MECHANIC IS REPLACING THE PART BUT WAS TOLD BY THE PARTS DEALER THAT THIS A PROBLEM WITH THE 2010 FUSION AND IT VERY LIKELY COULD HAPPEN AGAIN. HE WAS SURPRISED THERE WAS NO RECALL.IS FORD WAITING FOR A CERTAIN AMOUNT OF PEOPLE TO BE MAIMED OR KILLED BEFORE THEY RECALL AND FIX THIS PROBLEM???

06/26/2019
Components: STEERING
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I WAS DRIVING ON THE FREEWAY AND THE POWER STEERING FAILED. IF MY WIFE WAS DRIVING I FEEL SHE WOULD HAVE BEEN IN AN ACCIDENT AS I COULD HARDLY GAIN ENOUGH STRENGTH TO TURN THE CAR. THE DEALERSHIP SAID THERE WERE RECALLS YET MY VEHICLE DID NOT QUALIFY AS IT WAS BUILT 3 MONTHS TOO SOON. I FEEL THAT THERE WERE STEERING UNITS INSTALLED IN THE 2010 CARS THAT WERE PART OF THE BAD BATCH AND SHOULD HAVE BEEN INCLUDED IN THIS RECALL AND FORD MOTORS MADE AN ARBITRARY DECISION WITHOUT COMPLETE INFORMATION ON THE POWER STEERING UNITS. AS IT WAS IT COST ALMOST $2000 TO HAVE THE DEALERSHIP FIX.

06/25/2019
Components: STEERING
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, "POWER ASSIST FAILURE" APPEARED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO LARRY H. MILLER FORD LINCOLN DRAPER (LOCATED AT 11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,000.

06/21/2019
Components: SERVICE BRAKES
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THERE HAVE BEEN NUMEROUS OCCASIONS WHEN I HIT MY BRAKES AND THE PEDAL GOES ALL THE WAY TO THE FLOOR AND I CANNOT COME TO A COMPLETE STOP. HOWEVER, IF I PUMP MY BRAKES, MY BRAKES USUALLY WORK LIKE NORMAL BUT TYPICALLY I AM HAVING TO SLAM ON THEM WHICH IS DANGEROUS. THIS HAPPENS ANY TIME I WANT TO STOP. IT DOESN'T MATTER IF I AM ON THE FREEWAY OR CITY STREET OR EVEN TRYING TO TURN INTO MY DRIVEWAY.

06/21/2019
Components: STEERING,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

1- DRIVER SIDE LOCKED HANDLE BROKEN WON'T LOCKED, 2-CHECK FUEL FILL INLET AND ENGINE LIGHT TURN 3-POWER STEERING PROBLEM

06/20/2019
Components: STEERING,AIR BAGS
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING THIS CAR ON A CITY STREET WHEN THE 'SERVICE POWER STEERING NOW' LIGHT CAME ON. I COULDN'T TURN THE WHEEL SO I TOOK IT TO PRECISION TUNE AND THEY RESET IT BUT TOLD ME THAT THEY SEE THIS MAKE/MODEL OF CAR WITH THE SAME POWER STEERING ISSUE A LOT AND THAT IF IT HAPPENED AGAIN THAT I WOULD HAVE TO TAKE IT TO THE DEALERSHIP. THAT WAS MONDAY IT IS NOW THURSDAY AND THE SAME 'SERVICE POWER STEERING' LIGHT CAME ON AGAIN! I'M TOLD THAT THE ENTIRE POWER STEERING SYSTEM HAS TO BE REPLACED FOR 1800+

06/19/2019
Components: STEERING
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE STEERING WAS INOPERABLE MAKING NOISE AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO SOUTHGATE FORD (LOCATED AT 16501 FORT ST, SOUTHGATE, MI 48195, (734) 282-3636) WHERE IT WAS DIAGNOSED THAT THE TWO UPPER TIE RODS AND FRONT SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *BF*JB

06/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC6AR******
Summary

FUEL TANK CRACK: NHTSA CAMPAIGN NUMBER: 15V793000 SAFETY RECALL 15S34 THIS IS A KNOWN ISSUE FOR THIS MODEL HOWEVER THE RECALL DID NOT INCLUDE MY VIN. THE RECALL INCLUDED 2.5 AND 3.0 LITER ENGINES MINE IS 3.5 LITER V6. I AM HAVING THE EXACT SAME ISSUE AS THE COMPLAINT FILED MAY 2,2019. NHTSA ID NUMBER: 11205410 VEHICLE IDENTIFICATION NUMBER LISTED IN ORIGINAL COMPLAINT 3FAHP0HG2AR**** IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WHETHER I'M DRIVING OR PARKED.

06/15/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE FRONT DRIVER'S SIDE TIE ROD END HAS BEGAN TO START A POPPING NOISE AND MUST BE REPLACED DUE TO IMMINENT FAILURE OF STEERING WHICH COULD RESULT IN LOSS OF STEERING WHILE DRIVING CREATING A CRASH THAT COULD CAUSE SERIOUS INJURY AND IN SOME CASES DEATH. I DO NOT DRIVE THE CAR BECAUSE OF THIS POPPING AND I WILL WAIT UNTIL A RECALL.

06/14/2019
Components: POWER TRAIN,AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WELL FOR ONE FORD WAS SUPPPSE TO HAVE DONE TRANSMISSION WORK ON MY CAR TWO YEARS AGO N NOW MY CAR IS DOING THE SAME THING. FOR EXAMPLE IT STARTED WITH WHEN 8N PARK IT ROCKS BACK AND FOWARD MORE THE A INCH IN EITHER DIRECTION. I SEEN WHERE THERE WAS A RECALL ON THE TRANSMISSION FOR THAT VERY PROBLEM BUT IT WAS NEVER FIXED ON MY CAR. SECOND THING IS THERE WERE A RECALL ON MY AIRBAGS , FORD HAD MY CAR FOR 2 WEEKS N SAID THEY FIX THE AIRBAG PROBLEM BUT THAT WAS A LIE. I HAVE PLENTY OF RECORDINGS OF THE PASSENGER AIRBAGS OFF LIGHT STILL COMING ON. SO IF U WOULD BE SO KIND AND GET THESE PROBLEMS N RECALLS TAKING CARE OF IT WOULD BE GREAT THANKS..

06/14/2019
Components: STEERING
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WITHOUT WARNING THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC BOTH CAME UP ON MY SYSTEM AS I WAS DRIVING. WHEN I GOT HOME I TURNED OFF THE CAR AND WHEN I WENT TO USE MY CAR AGAIN THE POWER STEERING WAS COMPLETELY OFF MY STEERING WHEEL NO LONGER TURNS.

06/13/2019
Components: STEERING
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

IN 2017 THE POWER STEERING WOULD GO OUT INTERMITTENTLY. TOOK IT IN AND THE WIRE HARNESS WAS MELTING TOGETHER. NOW LESS THAN 2 YEARS LATER THE POWER STEERING IS GOING OUT AGAIN INTERMITTENTLY. HAPPENS MOSTLY IN CITY DRIVING WHICH IS WHEN YOU STEER MORE. GOOGLE POWER STEERING FOR THIS VEHICLE, THEN GET READY...THOUSANDS ARE HAVING ISSUES.

06/13/2019
Components: STEERING
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS GOING HOME FROM WORK, SITTING AT A STOP LIGHT ON A CITY STREET, A "POWER STEERING ASSIST FAULT" LIGHT CAME ON. WHEN THE LIGHT TURNED GREEN, I TRIED TO TURN TO CONTINUE TO THE FOLLOWING STREET, WELL I COULDNT. MY STEERING WHEEL WAS LOCKED, SO NOW, HERE I WAS STUCK IN THE MIDDLE OF THE INTERSECTION WITH CARS HONKING, HOW EMBARRASSING! WELL SINCE I KNOW A LITTLE BIT ABOUT CARS, I TURNED THE CAR OFF AND RE-STARTED IT, THE STEERING WHEEL WAS STILL STIFF, I HAD TO JERK AND PUT MY BODY WEIGHT TO GET A LITTLE OF LEVERAGE AND TURN IT A LITTLE, I MANAGED TO GET OFF THE STREET AND PARK IT, TOW TRUCK CAME AND GOT IT. SHOULD I HAVE FILED A POLICE REPORT? WHAT IF IT WOULD OF LOCKED UP GOING ON THE HIGHWAY I TAKE TO WORK EVERY DAY? NOW MY CAR IS PARKED AT HOME WAITING FOR ANSWERS. IF MY SHOP FIXES IT, WILL I GET REIMBURSED? ITS URGENT. I UNDERSTAND THERE IS A PENDING RECALL, BUT HOW LONG IS IT GOING TO TAKE TO PROCESS THE RECALL? MY CAR IS A MODEL WITH ELEC. ASSIST RACK AND PINION. MY CAR ONLY HAS 107,000 MILES.

06/13/2019
Components: STEERING
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

MY CAR, 2010 FORD FUSION SEL, WAS IN MY DRIVEWAY WHEN THE POWER STEERING ASSIST FAULT LITE CAME ON. I WAS UNABLE TO MOVE THE CAR FOR FEAR OF LOSING THE STEERING. I DID TURN THE CAR OFF AND WAITED AND RESTARTED THE CAR AND THE WARNING MESSAGE WAS GONE HOWEVER AFTER DRIVING IT THE MESSAGE REAPPEARED AND IT SEEMS AS THOUGH THE STEERING IS HARD TO MANAGE. AFTER LOOKING ONLINE, I HAVE NOTICED SEVERAL COMPLAINTS FOR THIS SAME EXACT THING.

06/13/2019
Components: POWER TRAIN
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING THE GEAR FROM PARK INTO REVERSE AND THE VEHICLE BEGAN TO HESITATE. ON ANOTHER OCCASION, WHILE DRIVING 30 MPH AND APPROACHING A STOP SIGN, THE VEHICLE TURNED OFF, BUT WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO THE FLOORBOARD AND THE VEHICLE FAILED TO RESPOND INITIALLY. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DRIVE NORMALLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 148,000.

06/13/2019
Components: STEERING
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING FAILURE WITH EXACT SYMPTOMS OF FORDS RECALL ON THE SAME MODEL CARS 2011 AND UP. THIS CAR IS A 2010 MODEL AND DID NOT FALL UNDER THE RECALL, BUT HAS THE SAME SYMPTOMS. REGULARLY LOSES POWER STEERING. RESTARTING THE CAR FIXES THE PROBLEM. HAPPENS MOST OFTEN WHILE STARTING THE CAR, BUT HAS HAPPENED WHILE CAR IS DRIVING ALSO. CAUSES COMPLETE LOSS OF POWER STEERING AND DISPLAYS "POWER STEERING ASSISTANCE FAILURE" ON THE DASH.

06/12/2019
Components: STEERING
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

A YEAR BEFORE I HAD THE POWER STEERING FIXED. I GOT MESSAGE ON MY DASH BOARD POWER STEERING ASSIST FAULT WHEN I CRUNK MY CAR UP. I TURNED MY CAR OFF AND THEN BACK ON. THE MESSAGE DISAPPEARED AND DID NOT SEE IT AGAIN UNTIL THE FOLLOWING YEAR 2018 WHEN THE MESSAGE APPEARED AGAIN, ONLY THIS TIME IT DID NOT GO AWAY AND I COULD NO LONGER STEER MY CAR. I HAD THE TAKE IT TO FORD SHOP TO HAVE THE POWER STEERING FIXED.

06/11/2019
Components: STEERING
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING ASSIST FAULT- POWER STEERING WILL FAIL AND CANNOT TURN WHEEL. HAPPENS AT START AND IN MOTION. HAS OCCURRED SEVERAL TIMES OVER THE LAST 6 MONTHS.

06/11/2019
Components: STEERING
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE FORCE TO TURN THE STEERING WHEEL "POWER ASSIST STEERING FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST AND THEN BE REIMBURSED BY THE DEALER. THE FAILURE MILEAGE WAS 85,000.

06/11/2019
Components: STEERING
Incident Date: 06/10/2019
Crash: No
Fire: No
Summary

DAUGHTERS STEERING WENT OUT LAST NIGHT ON HER 2010 FUSION AND CLUSTER SHOWED A SERVICE POWER STEERING NOW MESSAGE. SHE SAID ALL SHE DID WAS A U TURN TO GO THE OTHER WAY ON THE ROAD AND IT JUST STOPPED STEERING CORRECTLY. STEERING WHEEL JUST GOT TO HARD FOR HER TO TURN IT. SHE CUT THE CAR OFF AND WAITED FOR ME AND MY WIFE TO COME AND GET HER AND HER FRIEND LUCKILY IT WASN'T TO FAR FROM THE HOUSE. I TURNED THE CAR ON AND THE ERROR MESSAGE WAS STILL THERE. SHE WENT WITH MY WIFE WHILE I DROVE THE CAR HOME WAS A LITTLE STIFF TURNING BUT I REMEMBER DRIVING MY GRANDFATHERS TRUCK WITH NO POWER STEERING SO NOTHING I COULDN'T HANDLE. THIS ISSUE IS COMMON FROM FORD AND THE FUSIONS FROM WHAT I HAVE BEEN READING AND FOR THEM TO NOT RECALL THIS MODEL YEAR AND REPAIR THE PROBLEM IS UNPROFESSIONAL. THEY SHOULD INCLUDE THIS MODEL YEAR INTO THE RECALL AND FIX THIS ISSUE. WHAT IF MY DAUGHTER AND HER FRIEND WOULD HAVE BEEN SERIOUSLY HURT, OR ON THE HIGHWAY WHEN THIS OCCURED. THEY WOULD HAVE A LAWSUIT ON THEIR HANDS FOR KNOWING ABOUT THE ISSUE AND NOT DOING ANYTHING TO CORRECT THE PROBLEM ON THIS MODEL YEAR.

06/11/2019
Components: SERVICE BRAKES
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC9AR******
Summary

VEHICLE IN MOTION, AT 35-40MPH WITH THE BRAKE PEDAL TO THE FLOOR, THE VEHICLE WILL TAKE 6-7 CAR LENGTHS TO COME TO A FULL STOP, SLOWLY, WITH NO LOCKING OF TIRES, NO ABS. NO ERROR CODES. SHOP #1 WENT THROUGH BRAKE SYSTEM AND SAID IT SOUNDS LIKE THE HCU IS BAD. FORD DEALERSHIP IS TELLING ME THAT THE BRAKING DISTANCE, RESPONSE (PEDAL TO THE FLOOR) IS NORMAL FOR THIS CAR. AT FREEWAY SPEEDS, THE STOPPING DISTANCE IS SO LONG THERE WOULD BE NO WAY TO AVOID AN ACCIDENT. DEALERSHIP STATES SINCE NO CODES ARE SHOWING, THEY WON'T PHYSICALLY TEST OR WARRANTY THE HCU. THIS IS AN ON-GOING ISSUE WITH THE CAR THAT IS GETTING WORSE OVER TIME. THIS IS A KNOWN ISSUE, WITHOUT CODES, AND HAS RESULTED IN AN INVESTIGATION. RECOMMEND SPEEDING UP THAT INVESTIGATION.

06/10/2019
Components: AIR BAGS
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC7AR******
Summary

TAKATA RECALL. ARE CAR HAS BEEN RECALLED FOR THE TAKATA AIRBAG RECALL. AFTER PLACING NUMEROUS CALLS AND PROVIDING EVERY POSSIBLE PIECE OF INFORMATION I CAN NOT GET FORD MOTOR COMPANY OR THE DEALER TO RESPOND TO THE RECALL.THE DEALER IS FEDUKE FORD, VESTAL NY. I HAVE NOW RECEIVED ANOTHER NOTICE NEW YORK STATE DMV ALSO STATING THE IMPORTANCE OF GETTING THE RECALL DONE UNDER THREAT OF EMINENT DEATH AND STILL CAN NOT GET ANY RESPONSE FROM FORD. IS THERE ANYTHING THAT CAN BE DONE?

06/10/2019
Components: STEERING
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THIS HAS HAPPENED TWICE JUST RECENTLY (TODAY AND LAST WEEK) WHEN I WAS STARTING THE CAR AND BACKING OUT THE "POWER STEERING" FAILED AND THERE WAS A ERROR MESSAGE ON THE DASH DISPLAY SAYING IT HAD A FAILURE, THANKFULLY NOT WHILE I WAS DRIVING AS I HAVE READ OTHER COMPLAINTS REGARDING THIS ISSUE. WHY IS FORD NOT FIXING THIS ISSUE HAS IT HAS WITH OTHER YEAR MODEL FUSIONS, THIS COULD RESULT IN AN ACCIDENT AND ALSO SEEMS TO COST QUITE A BIT TO REPAIR WHICH SHOULD NOT BE MY RESPONSIBILITY SINCE IT APPEARS TO BE A MFG DEFECT.

06/06/2019
Components: SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

SHORTLY AFTER THE ABS OF THE CAR WAS ACTIVATED ON LOOSE GRAVEL, MY BRAKE PEDAL FADED AND ULTIMATELY WENT TO THE FLOOR FORCING ME TO USE THE EMERGENCY BRAKE TO STOP THE CAR TO AVOID GOING THRU AN INTERSECTION, POTENTIALLY CAUSING AN ACCIDENT. PEDAL BRAKING POWER IS ALMOST NON-EXISTENT. THERE WERE NO WARNING LIGHTS, AND THE CAR REPORTS EVERYTHING IS FINE WITH THE BRAKING SYSTEM.

06/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0H8AAR******
Summary

MY CAR IS HAVING TANK ISSUES. IT WILL NOT GO EVEN IF YOU PRESS THE GAS. IT BEGIN TO JERK THEN CUT OFF AND CONTINUE TO DRAIN MY BATTERY. IF TRY TO START WON'T STAY STARTED WAS TOLD IT WAS FUEL PUMP LEAKING. IT WAS BEING DRIVEN ON THE HIGHWAY BEGIN TO SMELL FUEL.

06/05/2019
Components: AIR BAGS
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). POMPANO FORD (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064, (954) 773-9486) WAS IMMEDIATELY NOTIFIED WHEN THE RECALL NOTICE WAS RECEIVED AND AN APPOINTMENT WAS SCHEDULED; HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/05/2019
Components: SERVICE BRAKES
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3C63R3SL4KG******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL WITH EXCESSIVE FORCE TO STOP THE VEHICLE. THE FAILURE OCCURRED MORE THAN ONCE. MULTIPLE MESSAGES AND UNKNOWN WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING "SERVICE ADVANCETRAC" AND "SERVICE BRAKES". THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW ANTI-LOCK BRAKE SYSTEM CONTROL MODULE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000.

06/05/2019
Components: STEERING
Incident Date: 05/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DRIVING DOWN A BUSY FREEWAY, MY POWER STEERING GOES OUT! I HAVE MULTIPLE SCLEROSIS AND IT MAKES MY ARM STRENGTH SEVERELY DEPLETED. JUST TRYING TO PULL OVER I ALMOST CRASHED INTO MULTIPLE VEHICLES. I CAN NO LONGER DRIVE IT.

06/03/2019
Components: STEERING
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

MY POWER STEERING JUST STOPPED WORKING. I AM WORKING OUT OF TOWN ON BUSINESS, AND WILL ATTEMPT TO DRIVE HOME ALMOST 100 MILES WITH NO POWER STEERING, BECAUSE FORD REFUSES TO HELP ME. THE MESSAGE ON THE EVIC DISPLAY STATES "POWER STEERING ASSIST FAILURE" AND "SERVICE ADVANCETRAC" I HAVE RESEARCHED THE FORD RECALLS WITH THE FUSION AND THERE IS AN EXACT RECALL FOR THIS FAILURE IN 2011 - 2013 MODEL YEARS. FORD WILL NOT DO ANYTHING FOR ME AS MINE IS NOT A 2011. HOW CAN I HAVE THE SAME DEFECTS 1 MODEL YEAR EARLIER AND NOT BE INCLUDED IN THIS RECALL?

05/28/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING FAILED SIMILAR TO THOUSANDS OF OTHERS P

05/24/2019
Components: STEERING
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAKP0CG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE SERVICE AUTO TRAC AND SERVICE POWER STEERING MESSAGES SUDDENLY DISPLAYED. MOMENTS LATER, THE SERVICE STEERING NOW MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO CASCO BAY FORD (1213 RT. 1, YARMOUTH, ME) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 217,000. THE VIN WAS INVALID.

05/24/2019
Components: STEERING
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. ON SEVERAL OCCASIONS, UPON STARTING THE VEHICLE, THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE FAILURE ALSO OCCURRED WHILE DRIVING VARIOUS SPEEDS. ELK GROVE FORD (LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757, (916) 249-1630) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 101,236.

05/21/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/21/2018
Crash: No
Fire: No
Summary

GAS TANK IS LEAKING. PER FORD- A RECALL FIX WAS DONE IN 2016 ON THE PURGE VALVE, BUT NOT THE TANK ITSELF. THE TANK ITSELF IS LEAKING. PER FORD SINCE THE RECALL FIX WAS DONR IN SOME CAPACITY, IT DOESN'T QUALIFY FOR THE REMAINING PORTION BEING FIXED.

05/21/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

MY 2010 FORD FUSION POWER STEERING FAILED. I STARTED MY CAR AND RECEIVED AN ERROR MESSAGE THAT THE ELECTRIC STEERING SYSTEM HAD A FAULT.

05/16/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAULT ERROR INDICATOR ILLUMINATED AND THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MECHANIC SUGGESTED TAKING THE VEHICLE TO A DEALER. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *BF *JB

05/15/2019
Components: SERVICE BRAKES
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKES LOST POWER AND THE ABS INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE BRAKE MODULE. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

05/15/2019
Components: STEERING
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

POWER STEERING ASSIST FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK. TRIED RESTARTING MULTIPLE TIMES, SAME ISSUE.

05/14/2019
Components: STRUCTURE
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE DRIVERS DOOR HANDLE WAS FIXED THAT WAS COVERED BY A RECALL. HOWEVER, NOW BOTH FRONT DOOR HANDLES ARE BROKEN AND THE WATERFORD, MICHIGAN DEALEERSHIP WHERE WE PURCHASED IT SAYS THE COST IS ABOUT $140.00 EACH TO FIX. HOW CAN A RECALL BE COMPLETED WHEN THE SAME PROBLEM KEEPS REOCCURING?

05/14/2019
Components: STEERING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS UNINTENTIONALLY STEERING LEFT. THE KEN WILSON FORD 769 CHAMPION DR, CANTON, NC 28716 (877) 740-8559 WAS CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE ENTIRE STEERING WHEEL ASSEMBLY WAS REPLACED BUT THE FAILURE REOCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.

05/13/2019
Components: STEERING
Incident Date: 05/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY 2010 FORD FUSION DISPLAY IN INDICATION I HAVE A POWER STEERING ASSIST FAILURE. THE STEERING WHEEL IS UNABLE TO BE MOVED. ONLY OPTION WAS TO HAVE IT TOWED HOME.

05/12/2019
Components: STEERING
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

POWER STEERING ASSIST FAULT LIGHT COMES ON. VEHICLE HAD TO BE TOWED TO GARAGE. COST TO REPAIR IS$1500+. DANGEROUS FAILURE AND SHOULD BE RECALLED. VEHICLE WAS PARKED AND TURNED ON.

05/11/2019
Components: STEERING
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

POWER STEERING ASSIT FAULT ERROR DISPLAYS AFTER VEHICLE IS TURNED ON. POWER STEERING CEASES TO WORK

05/08/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO OPEN AND CLOSE PROPERLY AND COULD NOT BE OPENED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) AND 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGNS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

05/07/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TAKATA RECALL. I HAVE FOR OVER A YEAR TRIED TO GET MY AIRBAG REPLACED. HUNTERSVILLE, NC FORD HAS BEEN CONTACTED SEVERAL TIMES AND SO FAR THEY HAVE REFUSED TO REPLACE THE AIRBAG. SO, I EVENTUALLY CALLED CAPITAL FORD OF CHARLOTTE, NC ABOUT TWO MONTHS AGO WITH NO BETTER LUCK. I CONTACTED FORD, CORPORATE TWICE AND THE ONLY RESPONSE THEY ACHE GIVEN ME IS TO CONTACT MY LOCAL DEALER. INTERESTINGLY ENOUGH, I CONTINUE TO RECEIVE MAIL FROM FORD REMINDING ME THAT I NEED TO GET MY AIRBAG REPLACED. EACH TIME I AM TOLD BY THE DEALER THAT THE PART IS NOT AVAILABLE. WE ARE WANTING TO SELL OUR CAR, BUT SINCE THE RECALL IS NOT COMPLETE, THIS IS HINDERING ME BEING ABLE TO SELL IT SINCE A BUYER DOES NOT WANT TO BUY A CAR WITH AN OUTSTANDING RECALL. SO, EITHER FORD SHOULD BUY THE CAR FROM ME, OR REPLACE THE AIRBAG.

05/06/2019
Components: STEERING
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHEN TURNED IN EITHER DIRECTION AND THE EPS WARNING INDICATOR FLASHED. THE CONTACT FOLLOWED THE OWNER'S MANUAL BY SHUTTING OFF AND RESTARTING THE VEHICLE TO RESET THE COMPUTER; HOWEVER, THE FAILURE CONTINUED WITH THE STEERING WHEEL SEIZING. THE VEHICLE WAS PARKED DUE TO THE INTERMITTENT FAILURE. WASHINGTON FORD (507 WASHINGTON RD, WASHINGTON, PA 15301, (724) 223-5100) WAS CONTACTED. IN ADDITION, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN NHTSA ACTION NUMBER: EA17004 (STEERING), BUT WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *JS *JS *JS

05/06/2019
Components: STEERING
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST FAILED WHILE DRIVING, MAKING STEERING VERY DIFFICULT. THIS IS A VERY COMMON FAILURE ON THE 2010 FORD FUSION. IT HAS BEEN REMEDIED FOR THE 2011 AND 2012 MODELS, BUT NOT ON THE 2010.

05/02/2019
Components: AIR BAGS
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

RECEIVED NOTICE FEB 2018 FOR RECALL. 9/5/18 CALLED TONY BETTEN & SONS FORD, WAS TOLD THEY WOULD CALL WHEN PART ARRIVED. 10/3/18 CALLED AGAIN, LEFT MESSAGE, 11/3/18 CALLED, WAS TOLD JESSICA WILL CALL ME. 12/5/18-LEFT VOICEMAIL MESSAGE. 12/19/18 CALLED KELLER FORD, WAS TOLD I WOULD RECEIVE A CALL WHEN PART ARRIVED, DIDN'T RECEIVE CALL. IS THIS NORMAL FOR A RECALL? THANK YOU.

05/02/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

IF I FILL MY CAR ABOVE A HALF OF A TANK IT LEAKS OUT ALL OVER THE PLACE AND IT LEAKS WETHER IM DRIVING OR PARKED

04/30/2019
Components: STEERING
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

THE CAR IS PERFECTLY TAKEN CARE OF...AND NOW ALL OF A SUDDEN...AS I WAS PULLING OUT...THE POWER STEERING WENT OUT...THIS CAR HAS HAD RECALLS FOR AIR BAGS AND OTHER THINGS...NOW THIS...FORD SHOULD BE HANDLING THIS!

04/30/2019
Components: AIR BAGS
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

OUR LOCAL FORD DEALERSHIP, IN GRAND JUNCTION CO, IS WILL NOT MAKE US AN APPOINTMENT TO REPAIR AIRBAG RECALL, THEY KEEP PUTTING US OFF AND MAKING EXCUSES! WE RECEIVED THE LETTER IN MARCH ON RECALL (ALTHOUGH LETTER IS DATED FEBRUARY 2019, WE RECEIVED IT IN MARCH). WE CALLED MARCH 15 TO SET UP AN APPOINTMENT TO HAVE IT REPAIRED- AND HAVE BEEN GETTING DENIED EVER SINCE. THEY SAID THAT FORD IS ONLY SENDING THEM 3 KITS PER WEEK TO FIX RECALLS. WE CONTINUE TO ASK TO BE PUT ON THE LIST - THEY SAY THEY ARE BACKED UP AND WILL CALL WHEN THEY HAVE ONE FOR US. WE ARE STILL WAITING AND IT WILL BE MAY TOMORROW! THE PARTS WOMAN-OUR CONTACT FOR ALL OF THIS, IS EXTREMELY RUDE AND REFUSES TO GIVE ANY MORE INFORMATION! WE HAVE BEEN CALLING SINCE MARCH TO CHECK ON THE STATUS AND GET CAR REPAIRED - AND SHE CONTINUES TO BE SO ANNOYED BY OUR REQUEST AND IS VERY UNPROFESSIONAL! IT HAS BEEN SO FRUSTRATING, WE LITERALLY DON'T KNOW WHAT ELSE WE CAN DO! FORD GIVES US A NOTICE, THAT OUR CAR IS DANGEROUS.THEY ARE THE ONES THAT TELL US TO TAKE IT TO THEIR DEALERSHIP TO HAVE IT REPAIRED! SO WE IMMEDIATELY STOP DRIVING IT. IT HAS BEEN VERY INCONVENIENT, WITHOUT A CAR AND SHARING RIDES! WE EVEN CONVEYED THIS FACT TO THIS FORD REPRESENTATIVE- AND SHE MADE IT KNOWN THAT SHE COULD CARE LESS! WE FINALLY HAD TO START DRIVING CAR LAST WEEK- WE ARE DESPERATE! PLEASE HELP US!

04/29/2019
Components: STEERING
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

ON MORNING DRIVE INTO WORK, THE POWER STEERING SERVICE WARNING CAME ON. WHEN I CAME OUT TO DRIVE HOME THAT NIGHT, THE POWER STEERING WAS COMPLETELY GONE. I KNOW THIS HAS BEEN AN ISSUE FOR 2011-2012 FORD FUSIONS AND LINCOLN MILANS AND A RECALL WAS ISSUED FOR THEM.

04/29/2019
Components: POWER TRAIN
Incident Date: 03/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

FROM AROUND 30000 MILES ON I HAVE HAD A. N INTERMITTENT PROBLEM WITH TRANS. SLIPPING BETWEEN 2ND & 3RD? GEARS. MENTIONED IT TO RUTHERFORD AT LEAST TWICE, WAS TOLD THEY COULD FIND NOTHING WRONG. TOOK CAR TO DESOTO FORD DEALER WHILE STILL UNDER EXTENDED WARR WAS TOLD IT MIGHT BE DIRT IN VALVE BODY AND IF TAKEN OUT AND NOTHING FOUND ENTIRE COST WOULD HAVE BEEN ON ME. I HAVE LOOKED ONLINE AND FOUND NUMEROUS SIMILAR COMPLAINTS. NOW TRANS IS SLIPPING VERY OFTEN. I FEEL THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN TAKEN CARE OF UNDER ORIGINAL FACTORY WARRANTY. THE PROBLEM ALWAYS OCCURRED WHILE DRIVING.

04/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I BROUGHT MY NEPHEW TO SCHOOL, CAR STARTED FINE AND NO ISSUES. IT'S ONLY MAYBE A MILE DOWN THE ROAD. WHEN I TURNED THE CAR BACK ON AFTER DROPPING OFF, THE 'POWER STEERING ASSIST FAULT' AND 'SERVICE ADVANCETRAK' INDICATORS CAME ON ONCE I PUT IT IN REVERSE THE STEERING WHEEL LOCKED UP. THE POWER STEERING ASSIST FAULT INDICATOR CAME ON MAYBE 3 TIMES THROUGHOUT THE PAST 2 MONTHS BUT ONCE I PUT THE CAR IN PARK AND TURNED IT OFF THEN BACK ON, THE INDICATOR WAS GONE AND I COULD DRIVE. THIS TIME IT DIDN'T GO AWAY AND THE SERVICE ADVANCETRAK WAS ON.

04/28/2019
Components: STEERING
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

POWER STEERING FAULT ELECTRICAL STEERING ASSIST MALFUNCTION. CAR DOES NOT STEER WITHOUT ELECTRIC ASSIST. THIS IS A SAFETY HAZARD. TO DATE THIS HAS ONLY OCCURRED WHEN VEHICLE IS STARTED. TURNING OFF VEHICLE AND RESTARTING CLEARS THE FAULT. IF THIS WERE TO HAPPEN WHILE VEHICLE WAS IN OPERATION, THERE WOULD BE A LOSS IN VEHICLE CONTROL. LOSING CONFIDENCE IN HAVING MY DAUGHTER DRIVE THIS VEHICLE.

04/27/2019
Components: SUSPENSION
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

I HAVE HAD TO REPLACE MY SPRINGS ON MY CAR AFTER IT IS ONLY 9 YEARS OLD. THS DOES NOT SEEM TO BE NORMAL.

04/27/2019
Components: STEERING
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

LOST OF POWER STEERING CONTROL WHILE DRIVING. MESSAGE CENTER SHOWS 'POWER STEERING ASSIST FAULT'. CHECKED THE INTERNET AND APPEARS TO BE A COMMON ISSUE, 2011 AND LATER WERE RECALLED, BUT NOT 2010? EXTREMELY EXPENSIVE REPAIR, ESPECIALLY AS IT RELATES TO OVERALL VALUE OF VEHICLE.

04/26/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS DRIVING HOME AND AS I WENT TO TURN I NOTICED IT WAS HARD TO TURN SO I PULLED OVER AND TURNED THE CAR OFF THEN TURNED IT BACK ON AND MY SERVICE LIGHT CAME ON.

04/24/2019
Components: AIR BAGS
Incident Date: 12/01/2018
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE AIRBAG RECALL COMPLETED. THE DEALER INFORMED THE CONSUMER THE REPAIR COULD NOT BE COMPLETED DUE TO BRACKET HOLDING THE AIRBAG BEING DAMAGED. THE CONSUMER WAS HELD RESPONSIBLE FOR THE BRACKET REPAIR, BUT COULD NOT AFFORD THE REPAIR. THE VEHICLE WAS TOWED TO THE CONSUMER'S RESIDENCE, BUT WAS RETURNED SEVERELY DAMAGED. *JS

04/22/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEARING MODULE HAS GIVEN OUT.

04/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2019
Crash: No
Fire: No
Summary

CODE: P1450 RECALL 15V793000

04/16/2019
Components: WHEELS
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

SEVEN WHEEL STUDS HAVE BROKEN OFF ON THE LEFT-HAND SIDE. SIX SINCE NOVEMBER, 2018. I DON'T KNOW WHEN THEY HAPPENED OR HOW, BUT NOTICED. ONE BROKE A LONG TIME AGO ON THE BACK LEFT WHEEL AND I DROVE ON IT FOR SEVERAL YEARS. I NOTICED AT THANKSGIVING TWO MORE ON THE FRONT LEFT WHEEL AND FIXED IT PROMPTLY, ONLY DRIVING TO PICK UP PARTS, REPLACING ALL FIVE ON THE FRONT TIRE AND THE BROKEN ONE OF THE BACK TIRE. IN JANUARY 2019, I NOTICED TWO MORE ON THE BACK WHEEL SHEARED OFF AND REPLACED ALL FIVE. IN APRIL 2019, I NOTICED TWO MORE ON THE BACK WHEEL SHEARED OFF AND REPLACED THOSE TWO. AT THIS POINT, I AM SHOPPING FOR A NEW CAR, BUT WANTED TO RAISE THE ALARM THAT THERE COULD BE SOMETHING GOING ON WITH THIS VEHICLE. I HAVE 190,000 MILES ON IT AND THE HUBCAPS (WHICH ARE KNOWN TO FALL OFF ON THIS VEHICLE) HAVE FALLEN OFF ON THREE OF THE FOUR WHEELS, INCLUDING THE TWO THAT HAVE HAD PROBLEMS.

04/16/2019
Components: VISIBILITY
Incident Date: 04/10/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO OPEN THE SUN ROOF, IT MOVED A QUARTER OF AN INCH AND FAILED TO OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

04/15/2019
Components: AIR BAGS
Incident Date: 04/15/2019
Crash: No
Fire: No
Summary

TAKATA RECALL NOT PERFORMED BY FORD AND THE DEALER TOWER FORD IN GREAT NECK NY

04/13/2019
Components: STEERING
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING FAILS WHILE OPERATING. INTERNET SEARCH SHOWS IT'S A VERY COMMON ISSUE.

04/12/2019
Components: STEERING,POWER TRAIN
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

'TAKATA' I HAVE LOOKED UP THE PROBLEM WITH MY FORD FUSION 2010 WHICH IS THE ELECTRICAL POWER STEERING AND THERE IS NO RECALL ON THE VECHILE BUT SO MANY PEOPLE ARE HAVING PROBLEMS WITH IT. THE MODELS AFTER IT HAVE A RECALL BUT NONE FOR THE 2010 MAKE. I FEEL AS IF, THERE SHOULD BE A RECALL ON ANY AND EVERY VECHILE FORD MAKES. NO MATTER THE YEAR OR MODEL. THE MANUFACTURER MADE THE VECHILE AND OF ITS A PROBLEM THAT WAS NOT CAUSED BY CUSTOMERS BUT BY THE MANUFACTURER THEN IT SHOULD BE FIXED. SOME PEOPLE CAN'T AFFORD TO FIX PROBLEMS THAT ARE SO EXPENSIVE AND THE CHARGE OF LABOR LIKE MYSELF! MY VECHILE WAS STATIONARY WHEN THE POWER STEERING LIGHT HAD COME ON.

04/12/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

AFTER STARTING THE CAR, I GET MESSAGE "POWER STEERING ASSIST FAULT". AFTER MOVING JUST A FEW FEET, THE TRACTION LIGHT COMES ON AND I GET MESSAGE "SERVICE ADVANCETRAC". THE DEALERSHIP TELLS ME THE ELECTRIC RACK NEEDS TO BE REPLACED AND THE PART ALONE IS OVER $1600. FROM MY UNDERSTANDING, THE 2011 AND 2012 MODELS HAVE BEEN RECALLED, AND THE 2010 MODELS HAVE THE SAME PART NUMBER FOR THE RECALLED RACK.

04/11/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. ALSO, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DROVE HOME WITH NO POWER STEERING ABILITY. THE VEHICLE WAS LATER TAKEN TO A FEW INDEPENDENT MECHANICS WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP AND RACK FAILED AND MAY NEED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-17625481. THE APPROXIMATE FAILURE MILEAGE WAS 141,000.

04/10/2019
Components: SERVICE BRAKES
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

WHEN TRYING TO STOP VEHICLE, THE BRAKE PEDAL LOWERS TO FLOOR AND IS SLOW TO STOP THE CAR. CAR CONTINUES TO TRAVEL WITH FOOT ON THE PEDAL. ALL DIAGNOSTIC TESTS ON BRAKES AND MASTER CYLINDER ARE STATING THAT BRAKES ARE WORKING AS THEY SHOULD WITH NO PROBLEMS TO FIX BUT THE BRAKE PEDAL DOES NOT STOP THE CAR. EVERYTHING THAT COULD BE CAUSING THE PEDAL TO LOWER TO THE FLOOR AND BE SLOW TO STOP THE VEHICLE HAS BEEN CHECKED MULTIPLE TIMES. PADS ARE GOOD, ROTORS ARE GOOD, BRAKE FLUID GOOD, NO LEAKS, BRAKE LINES ARE GOOD, NO AIR IN LINES, MASTER CYLINDER IS GOOD. ACCORDING TO SOCIAL MEDIA OUTLETS AND FORD FORUMS, THERE ARE HUNDREDS OF COMPLAINTS WITH THE SAME EXACT PROBLEM WITH THE SOFT BRAKE PEDAL AND FAILURE TO STOP THE VEHICLE. SO, THE QUESTION IS...WHY HAS THERE NOT BEEN A RECALL?

04/10/2019
Components: STEERING,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

POWER STERRING SOME TIMES WHEN STARTING ,HAVE TO TURN OFF THEM RESTART TO MAKE IT WORK.WINDSHIELE WIPERS INTERMITTEN STOPSWORKING,BLIND SPOT LIGHT,CROSS TRAFFIC,REAR PARKING AID LIGHT COMES ON CANT TURN OFF ALL ON STARTING OFF.

04/07/2019
Components: STEERING
Incident Date: 04/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE IN MOTION ON THE HIGHWAY, POWERSTERRING FAULT OCCURRED CAUSING THE POWER STEERING TO BECOME INACTIVE. THERE HAS BEEN A RECALL ON THE 2011 TO 2012 MODELS, WHICH I. ALSO BELIEVE THAT THE 2010 SHOULD HAVE ALSO BEEN INCLUDED. THIS IS A SAFETY HAZARD.

04/06/2019
Components: SERVICE BRAKES
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING ON DRY PAVEMENT AND TRANSITIONING TO A DIRT ROAD, THE HCU UNIT HAS MALFUNCTIONED WHILE APPLYING THE BRAKES AND CAUSED MY VEHICLE TO HAVE NO BRAKES AND THE VEHICLE FAILED TO STOP. I WAS FORCED TO USE THE EMERGENCY BRAKE TO AVOID AN ACCIDENT. THIS CAUSED THE ENTIRE BRAKING SYSTEM TO FAIL AND THE VEHICLE HAS BEEN IN THE SHOP FOR OVER 7 BUSINESS DAYS WITH NO CONCRETE REPAIR IN SITE. TO DATE THE ESTIMATED COST FOR REPAIR NOT INCLUDING THE HCU IS $1,500 JUST IN LABOR TO TRY AND FIND THE ISSUE.

04/06/2019
Components: STEERING
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE OPERATING VEHICLE, STEERING SYSTEM DISPLAYED ERROR ON DRIVER INFORMATION CENTER AND VEHICLE BECAME DIFFICULT TO STEER. LUCKILY WAS ABLE TO GET OFF THE ROAD WITH NO PERSONAL INJURY. DIAGNOSIS OF THE PROBLEM IS THAT THE ENTIRE RACK AND PINION STEERING ASSEMBLY MUST BE REPLACE BECAUSE OF A FAILURE OF THE ELECTRONIC MOTOR THAT IS NOT SERVICEABLE. THE REPAIR IS AN EXPENSIVE REPAIR AS THE REPLACEMENT UNIT IS EXPENSIVE. MY CONCERN IS THAT THIS IS A TRUE SAFETY ISSUE. MY RESEARCH SHOWS THAT FORD CHANGED THE STEERING ASSEMBLY PART WAY THROUGH THE PRODUCTION OF THIS MODEL YEAR. THIS IMPLIES THAT THEY KNEW THERE WAS AN ISSUE AND TOOK STEPS TO ADDRESS. THIS CHANGED ASSEMBLY WAS LATER USED ON THE REMAINING 2010 AND CARRIED THROUGH TO THE 2011 AND 2012 MODEL YEARS THAT WERE LATER RECALLED BECAUSE OF ISSUES WITH THIS STEERING ASSEMBLY. YOUR ORGANIZATION IDENTIFIED A SAFETY ISSUE WITH THE 2011 AND 2012 MODEL YEARS YET CHOSE TO IGNORE THE 2010 MODEL YEAR. THERE ARE THOUSANDS OF FAILURES ON THE 2010 MODEL YEAR. HELP ME UNDERSTAND THE RATIONALE FOR NOT CLASSIFYING THIS AS A SAFETY ISSUE.

04/05/2019
Components: STEERING
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

MY WIFE WAS DRIVING ON CITY STREETS AND WHILE THE VEHICLE WAS IN MOTION SHE ATTEMPTED TO MAKE A TURN AND THE ELECTRIC POWER STEERING STOPPED WORKING AND WAS UNABLE TO MAKE A SAFE TURN. SHE WAS NOT STRONG ENOUGH TO TURN THE WHEEL MANUALLY AND ALMOST CRASHED THE VEHICLE. THE FUSE TO THE POWER STEERING SYSTEM WAS BLOWN AND CONTINUED TO BLOW FUSSES AFTER DRIVING FURTHER. IT IS CURRENTLY AT THE FORD DEALERSHIP BEING LOOKED AT.

04/04/2019
Components: AIR BAGS,EQUIPMENT
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS) AND 14E028000 (EQUIPMENT), BUT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS NOT NOTIFIED OF THE EQUIPMENT RECALL CAMPAIGN AND WAS CHECKING WITH THE MANUFACTURER. AUBURN FORD (1650 GRASS VALLEY HWY, AUBURN, CA 95603, (888) 823-6591) WAS CONTACTED AND WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/04/2019
Components: AIR BAGS
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TAKATA RECALL EVERY FORD DEALERSHIPS THAT I CALL, THEY DON'T HAVE AIR BAGS TO REPLACE. I HAVE BEEN CALLING SINCE THIS PAST YEAR AND EVERY DEALER SAYS THAT THEY DON'T HAVE THE PART STOCK AND WILL CALL ME ONCE THEY GET IT. I HAVEN'T RECEIVED A CALL YET. I CALLED TODAY AND THEY SAID IT TAKES 3 WEEKS TO RECEIVE THE PART. THEY SAID I SHOULD TRY OTHER DEALERSHIPS. IT SEEMS LIKE THEY DON'T WANT TO REPLACE THE AIR BAG.

04/01/2019
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL? RECALL ISSUED 11 MONTHS AGO AND STILL SHOWS NO REMEDY AVAILABLE

04/01/2019
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

POWER STEERING FAILURE WHILE IN MOTION ON HIGHWAY HAD IT RESET, FAILED AGAIN HAD IT REPLACED. $1700 IN REPAIRS NOW SITTING AT FORD IN QUINCY IL AND WE CANNOT AFFORD TO PICK IT UP.

04/01/2019
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

1700 REPAIR BILL SITTING AT QUINCY FORD DEALERSHIP UNABLE TO AFFORD TO PAY TO PICK CAR UP AFTER FIX. WENT OUT AFTER A RESET THEN AN AFTERMARKET AND NOW FORD PUT IN ONE. WAS ON HIGHWAY GOING 55

04/01/2019
Components: STEERING
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

NOTICE OF POWER STEERING ASSIST FAULT AND ADVANCETRAC APPEARED ON DASH - POWER STEERING COMPLETELY DISAPPEARED MAKING CAR NEXT TO IMPOSSIBLE TO TURN/DRIVE. NO WARNING OCCURRED PRIOR TO POWER STEERING DISAPPEARING. OCCURRED WHEN VEHICLE WAS BOTH STATIONARY AND IN MOTION. OCCURRED ON CITY STREETS.

03/31/2019
Components: SERVICE BRAKES
Incident Date: 06/08/2018
Crash: No
Fire: No
Summary

DURING MY NORMAL DAILY COMMUTE I EXPERIENCED A TERRIFYING AND UNANNOUNCED LOSS OF BREAKING POWER. I WAS SIMPLY COMING TO A STOP AT A LIGHT IN HEAVY TRAFFIC AND LOST TOTAL BREAK RESPONSE. I NARROWLY MISSED CAUSING A ACCIDENT WITH STOPPED TRAFFIC. I WAS DRIVING RESPONSIBLY IN A LIGHT DRIZZLE WHEN IT HAPPENED. I AM TOLD THE ABS MODULE SENSED LOSS OF TRACTION IN AT LEAST ONE TIRE SO IT KICKED ON. THIS ONLY MADE THE SITUATION A PANIC STOP. THE PEDAL WENT TO THE FLOOR AND BREAKING POWER WAS ONLY ABOUT 10% OF THE NORMAL FEEL. AFTER THIS EVENT THE BREAKS NEVER REGAINED THEIR POWER AND HAD TO HAVE MY CAR TOWED TO SERVICE. THE SERVICE CENTER TOLD ME THIS IS SOMEWHAT COMMON AND THEY COULD FIX THE ISSUE, $1600 LATER I HAVE A NEW ABS MODULE AND THE BREAKS WORKS BETTER BUT NOT 100% OF WHERE THEY WERE BEFORE. I HAVE HEARD OF SEVERAL OTHER PEOPLE'S STORIES SINCE THIS EVENT AND ALL ARE THE SAME ISSUE. THE EVENT WAS SUCH A UNANNOUNCED AND TERRIFYING EXPERIENCE I WILL BE SELLING THE CAR. I AM A 35, PERFECT DRIVING RECORD, DRIVE 20K MILES+ EVERY YEAR AND NEVER EXPERIENCED A SITUATION LIKE THIS WHERE I WAS HELPLESS. AND KNOWING THE MANUFACTURER KNOWS OF THE PROBLEM IS APPALLING.

03/28/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER REFUELING THE VEHICLE, THE CONTACT DETECTED A FUEL ODOR AND NOTICED FUEL LEAKING UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TOP PORTION OF THE FUEL TANK WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

03/27/2019
Components: AIR BAGS
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BORGMAN FORD MAZDA (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/27/2019
Components: STEERING
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE SERVICE POWER STEERING INDICATOR CAME ON WHEN THE TECHNICIAN CHECKED THE CODE IT SAID IT NEEDED A STEERING WHEEL ANGLE SENSOR FOR THIS PARTICULAR MODEL A POWER STEERING ANGLE SENSOR IS NOT APPLICABLE SO THEY TOLD ME I NEED A NEW CLOCK SPRING I ORDERED THE NEW CLOCK SPRING AND IT DID NOT FIX THE PROBLEM. IT HAS NO POWER STEERING WHATSOEVER VERY HARD TO TURN IT JUST HAPPENED WHILE DRIVING. VERY UNSAFE CONDITION AND I NOTICED A LOT OF OTHER COMPLAINTS ABOUT THIS BEING A MAJOR PROBLEM FOR THESE VEHICLES AND MODELS WITH CURRENT AND NEWER YEARS.

03/27/2019
Components: STEERING
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

'ELECTRONIC POWER ASSIST FAULT' WHILE DRIVING VEHICLE, STEERING LOCKS UP AND BECOMES DIFFICULT TO TURN, HAPPENS ON HIGHWAY AND CITY STREETS, WHILE TURNING AND WHILE DRIVING STRAIGHT. HAVE TO TURN VEHICLE OFF THEN BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE FREQUENTLY. HAVE HAD ISSUE FOR 3 YEARS NOW.

03/25/2019
Components: STEERING
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

ONCE CAR WAS TURNED ON "POWER STEERING ASSIST FAULT" AND I COULD NOT MOVE THE STEERING WHEEL WHILE PARKED. TURNED OFF THE CAR, THEN BACK ON AND SAME MESSAGE WAS SHOWN. IT WAS VERY DIFFICULT TO STEER WHEN I DROVE TO THE DEALERSHIP.

03/24/2019
Components: STRUCTURE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

THE DOOR HANDLE LOCKING SYSTEM ON THE DRIVER'S SIDE BROKE ON MY 2010 FORD FUSTION MY CAR WAS STATIONARY IN A GARAGE. I UNLOCKED DRIVER DOOR, SAT IN DRIVER SEAT AND SUDDENLY DOOR LATCH IS BROKEN AND I'M UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAD TO ROLL DOWN THE DRIVER WINDOW IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. I NOTICED THAT THE DOOR NO LONGER LOCKS EITHER. BROUGHT CAR TO MY DEALERSHIP WHO SAID NO RECALLS WERE AVAILABLE SO I HAD TO PAY 182.45$ TO GET MY DOOR LATCH FIXED. THIS IS A SAFETY CONCERN AND THERE SHOULD BE A RECALL BECAUSE I WAS NO LONGER ABLE TO PARK AND LOCK MY CAR. PLEASE ISSUE A RECALL FOR THIS PART. NOT IMPRESSED WITH FORD AT THE MOMENT.

03/23/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

AFTER TWO DAY SOMETHING IS KILLING THE BATTERY.

03/22/2019
Components: STEERING
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS LEAVING MY HOUSE AND THE POWER STEERING LIGHT CAME ON, I TURNED THE CAR OFF AND THEN ON THE WARNING LIGHT WENT OFF. AS I WAS DRIVING, IT BECAME VERY HARD TO STEER THE CAR. WITHOUT WARNING THE POWER STEERING WENT OUT AND HAS BEEN OUT FOR A COUPLE OF WEEKS, IT IS VERY HARD TO TURN THE WHEEL. I CAN NOT AFFORD TO FIX IT RIGHT NOW, IT SEEMS THERE IS A LOT OF PROBLEMS WITH THIS CAR MODEL. I HAD JUST HAD THE AIR BAG REPLACED AND WAS HOPING TO HAVE NO MORE PROBLEMS IT.

03/22/2019
Components: WHEELS
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

PRIMEWELL VALERA TOURING DEVELOPED CRACKS IN THE SIDEWALL AND LOST AIR AT HIGHWAY SPEED. I FOUND OUT THAT THERE IS A RECALL FOR THESE TIRES. I AM TRYING TO GET THIS RECTIFIED WITH THE TIRE DISTRIBUTOR, BUT AT THIS POINT NO LUCK.

03/21/2019
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 02/16/2019
Crash: Yes
Fire: No
Summary

TAKATA RECALL AUTO ACCIDENT FRONTAL BUMPER DAMAGED, NO AIR BAG DEPLOYED. INSURANCE NOT FIX CLAIM DUE TO 1000.00 DEDUCTIBLE AND LEFT WITH EXPENSE OF REPAIRS

03/21/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT CALLED KOEPPEL FORD AT 347-846-0657 (LOCATED AT 57-01 NORTHERN BLVD, WOODSIDE, NY 11377) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/18/2019
Components: AIR BAGS
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/16/2019
Components: SERVICE BRAKES
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE BRAKES ON THIS CAR GO ALMOST ALL THE WAY TO FLOOR BEFORE THEY ENGAGE. I HAVE BLED THE BRAKES, REPLACED PADS AND ROTORS AND NONE OF THESE ACTIONS RESULTED IN IMPROVED PERFORMANCE. I HAVE READ NUMEROUS POSTS THAT THE ABS PUMP IS DEFECTIVE. I AM TROUBLED BY THIS AS MY DAUGHTER DRIVES THIS CAR AND I DO NOT FEEL IT IS SAFE. THIS ISSUE OCCURS AT ANY SPEED IN ANY CONDITION I.E. DRY, WET, TURNING OR GOING STRAIGHT. THIS ALSO RESULTS IN LONGER BRAKING DISTANCES AS THE ENGAGEMENT IS NOT NORMAL. I HAVE CALLED FORD AND THEY HAVE TAKEN NO ACTION WHATSOEVER.

03/14/2019
Components: STEERING
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

DRIVING AND TURNING TO PULL ONTO MY STREET 'SERVICE POWER STEERING NOW' ALERT APPEARED ON DISPLAY. AND 'TRACTION' LIGHT ACTIVATED AND I LOST POWER STEERING THANKFULLY IT HAPPENED AS I WAS ARRIVING HOME. NEXT DAY (TODAY) STILL POWER STEERING NOTIFICATION AND NO POWER STEERING WHEN DRIVING.

03/13/2019
Components: AIR BAGS
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TACATA RECALL. TODAY I CALLED THE ANACORTES FORD DEALERSHIP IN WA STATE AND SPOKE WITH JOSH IN THE SERVICE DEPARTMENT. I TOLD HIM I HAD A LETTER FROM FORD ABOUT A RECALL. HE SAID THAT FORD IS OUT OF THE PARTS AND THEY AREN'T ABLE TO ORDER ANY. I ASKED HOW LONG TILL THEY CAN ORDER MORE AND HE SAID MAYBE A MONTH. SO I ASKED WHAT MY OPTIONS WERE, IF I NEEDED TO CALL BACK EVERY MONTH. HE SAID THE BEST HE COULD DO WAS ADD ME TO HIS LIST AND KEEP AN EYE ON IT. I EXPLAINED THAT MY HUSBAND HAD CALLED A FEW MONTHS BACK AND SPOKE WITH SOMEONE WHO SAID THEY WERE ORDERING THE PART AND WOULD BE CALLING HIM BACK IN A FEW WEEKS. HE SAID THERE WAS NOTHING ON RECORD OF THAT. I AM EXTREMELY UNSATISFIED WITH THE HANDLING OF THE SITUATION. IT'S BEEN OVER A YEAR SINCE I FIRST STARTED GETTING LETTERS ABOUT THIS RECALL. THE MOST RECENT LETTER I RECEIVED FROM FORD MOTOR COMPANY DATED FEBRUARY 2019, STATES THAT, 'PARTS ARE AVAILABLE TO REPAIR YOUR VEHICLE HOWEVER, YOUR DEALER WILL NEED TO ORDER PARTS FOR YOUR VEHICLE PRIOR TO YOUR APPOINTMENT.' THIS IS NOT CONGRUENT WITH WHAT JOSH SAID. HE SAID THEY ARE NOT ABLE TO ORDER ANY MORE AT THIS TIME.

03/12/2019
Components: STEERING
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

IMMEDIATELY AFTER STARTING CAR, POWER STEERING ASSIST FAULT MESSAGE APPEARED ON DASH. COULD NOT TURN THE WHEELS IN EITHER DIRECTION WHILE PARKED. TURNED OFF CAR, WAITED APPROX 30 SECONDS, AND RESTARTED. POWER STEERING WAS FUNCTIONAL WITH NO ERROR AFTER RESTART. DROVE TO NEXT DESTINATION, WAS PARKED FOR APPROX 30 MINUTES, AND THE SAME SCENARIO WAS REPEATED WHEN ATTEMPTING TO START THE CAR AND DRIVE FROM THERE.

03/09/2019
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

RECEIVED RECALL NOTICE FEB 2018. CONTACTED LOCAL FORD DEALER, SIDNEY FORD ON SAFETY RECALL NOTICE18S01/NHTSA RECALL 18V046. WERE TOLD WE WOULD BE NOTIFIED WHEN PART WAS AVAILABLE. HOW CHECKED WITH THEM REPEATEDLY AND AS OF MARCH 8, 2019, WE WERE STILL TOLD PART WAS NOT AVAILABLE.

03/08/2019
Components: STEERING
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND THE CONTACT HAD TO EXERT EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. ALSO, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO REACH HER DESTINATION SAFELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

03/08/2019
Components: STEERING
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

03/07/2019
Components: STEERING
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

FOR THE LAST COUPLE MONTHS, I WILL OCCASIONALLY START THE CAR AND FIND I AM BRIEFLY WITHOUT POWER STEERING. THE POWER STEERING USUALLY KICKS IN AFTER A FEW MOMENTS OF WAITING WHILE PARKED. HOWEVER, TODAY, 3.7.2019, I STARTED THE CAR, I FOUND THERE WAS NO POWER STEERING, AND THEN I RECEIVED A MESSAGE ON MY CONSOLE THAT READ, "POWER STEERING ASSIST FAULT," OR SOMETHING SIMILAR. I TURNED OFF THE CAR, RESTATED, AND THE POWER STEERING DID ENGAGE. HOWEVER, NOW I AM UNCERTAIN IF I CAN RELY ON MY POWER STEERING AND WILL BE GETTING IT FIXED SOON.

03/07/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON MARCH 7TH, 2019 AT 0600 HOURS, AN ERROR CODE POPPED UP ON THE DASH SHOWING A POWER STEERING ASSIST FAULT. CAR WAS STATIONARY AT THIS TIME AT HOMEOWNERS DRIVEWAY. STEERING WHEEL WAS DIFFICULT TO TURN AS THERE WAS NO POWER TO THE STEERING. ACCORDING TO TO NHTSA DOCUMENTATION, NUMEROUS COMPLAINTS ON THIS SAME RELATED ISSUE PROMPTED RECALLS ON OTHER MODELS, HOWEVER 2010 FORD FUSION, WHICH EXPERIENCED SAME PROBLEM WAS OMITTED FROM ORIGINAL RECALL. FURTHER RESEARCH REVEALED NUMEROUS COMPLAINTS REGARDING SAME OR SIMILAR ISSUE PROMPTING ANOTHER INVESTIGATION. UNKNOWN WHAT THE SECOND RESULTS YIELDED.

03/06/2019
Components: STEERING
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE VEHICLE WAS STATIONARY. WHEN I GOT INTO THE VEHICLE, THE WHEEL WOULD NOT TURN AND IT SAID "SERVICE POWER STEERING NOW".

03/05/2019
Components: AIR BAGS
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. O'MEARA FORD CENTER INC. (400 W 104TH AVE, NORTHGLENN, CO 80234, (800) 644-6072) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/05/2019
Components: SERVICE BRAKES
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

DRIVING DURING A SNOWSTORM,I WENT TO USE THE BRAKES. THE ANTI LOCK BRAKES KICKED IN AND SINCE THEN THE BRAKE PEDAL IS SPONGY SOMETIMES THE PEDAL GOES TO THE FLOOR. HAVE TO PUMP THE PEDAL. MASTER CYLINDER IS GOOD AND BRAKES HAVE BEEN BLED.

03/04/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DRIVING DOWN THE ROAD AND THE SERVICE POWER STEERING LIGHTCAME ON OUT OF NO WHERE AND MY STEERING STOPPED WORKING

03/03/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

THE VEHICLE LOST POWER STEERING WHILE DRIVING DOWN THE HIGHWAY ALMOST CAUSING ME TO RUN OFF THE ROAD AND INTO A TREE. THE SERVICE POWER STEERING NOW LIGHT THAN CAME ON

03/02/2019
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TAKATA RECALL IT KEEPS WARNING ME THAT AIR BAG ISN'T WORKING N I KEEP LOSING POWER STEERING FLUID

02/28/2019
Components: STEERING
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ON FEBRUARY 28, 2019, I STARTED MY CAR TO TAKE KIDS TO SCHOOL AT 6:45 SAM. I RETURNED BACK HOME AND EXITED THE HOME AGAIN AT 8:00AM. WHEN I STARTED THE CAR THERE WAS NO POWER STEERING. IT STATED SERICE POWER STEERING NOW. THE VEHICLE IS NOT DRIVABLE ATVYHIS TIME. I DID GO ONLINE TO SEE IF ANYONE WAS HAVING THIS ISSUE AND ONGOING THAT OTHER YEARS WERE RECALLED EXCEPT 2010 MODEL. STEERING WHEEL WILL NOT TURN UNLESS YOU ARE USING EXTREME FORCE TO TURN WHICH WILL RESULT IN AN ACCIDENT AS YOU ARE UNABLE TO MAUENUVER IN AN EMERGENCY.

02/28/2019
Components: STEERING
Incident Date: 02/28/2019
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD AND WENT TO MAKE A TURN AND IN MID TURN AND WITHOUT WARNING THE POWER STEERING ASSIST FAULT MESSAGE POPPED UP ON MY DASH AND MY STEERING WHEEL LOCKED UP AND I NEARLY DIED DUE TO A HEAD ON COLLISION AS I WAS TRYING TO TURN INTO MY SUBDIVISION AND IT LOCKED UP WHILE I WAS IN THE ON COMING TRAFFIC LANE TRYING TO CROSS OVER. VERY SCARY JUST LOCKED UP WITHOUT ANY WARNING. I'VE HAD ZERO ISSUES WHATSOEVER WITH IT. NO PROBLEMS AT ALL IN THE 9 YEARS I'VE HAD THIS CAR BESIDES THE OTHER RECALLS ON IT. CANT STRESS ENOUGH HOW SCARY IT WAS TO JUST BE DRIVING AND WITHOUT WARNING NEARLY BEING KILLED BY A CAR MALFUNCTION.

02/27/2019
Components: STEERING
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS PULLING INTO A PARKING LOT AND STEERING LOST ALL POWER AND WOULDN'T TURN

02/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT LOGANVILLE FORD (3460 US 78, LOGANVILLE, GA 30052) FOR REGULAR SCHEDULED MAINTENANCE, THE MECHANIC FOUND A LEAK AND STATED THAT THE FUEL TANK NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-17256003. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250,000.

02/26/2019
Components: STEERING
Incident Date: 02/12/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT POWER STEERING TO HER RESIDENCE. THE CONTACT CALLED BORGMAN FORD MAZDA AT (616) 534-7651 (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE.

02/26/2019
Components: AIR BAGS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/25/2019
Components: STEERING
Incident Date: 02/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING DOWN THE ROAD A WARNING POPPED UP SERVICE POWER STEERING SOON NOT EVEN FIVE MILES DOWN THE ROAD ANOTHER WARNING POPPED UP SERVICE POWER STEERING NOW AND I HAD NO CONTROL OVER THE CAR THE POWER STEERING WENT OUT AND I COULD NOT TURN THE CAR LEFT ME AND A 3 WEEK OLD BABY ON THE SIDE OF THE ROAD

02/25/2019
Components: STEERING
Incident Date: 02/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

MY 17 YEAR OLD WAS PULLING ONTO A BUSY ROAD AND HER POWER STEERING LOCKED UP. IT GAVE NO WARNING AND SAID SERVICE POWER STEERING NOW. SHE WAS LUCK THAT SHE COULD GO STRAIGHT AND NOT INTO ONCOMING TRAFFIC. I KNOW THEY RECALLED OTHER YEARS AROUND 2010 BUT THIS IS VERY UNSAFE. IF SHE WOULD HAVE BEEN ON THE HIGHWAY OR IN HEAVY TRAFFIC THIS COULD RESULT IN A MAJOR ACCIDENT OR DEATH. THIS ISSUE REALLY NEEDS TO BE LOOKED INTO. I WILL ALSO PUT IN A COMPLAINT WITH FORD AS WELL. THE PEOPLE WHO LOOKED AT IT SAID THAT THERE IS NO CODE SHOWING A PROBLEM AND CAN RESET IT WHICH IS NOT A GREAT OPTION BECAUSE IT WILL JUST HAPPEN AGAIN WITHOUT WARNING.

02/25/2019
Components: AIR BAGS
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TAKATA RECALL - LOCAL FORD DEALERSHIPS CAN NOT PROVIDE REMEDY IN A TIMELY MANOR.

02/24/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

I AM HAVING PROBLEMS WITH SEVERAL THINGS. AIR BAG WAS RECALLED SO I TOOK IT TO THE FORD DEALERSHIP AND THEY REPLACED IT BUT THE LIGHT WON'T GO OFF, AFTER GETTING MY CAR BACK FROM THE DEALERSHIP THE RADIO/SPEAKER AND SEAT WARMERS WENT OUT, SOON AFTER THE HEAT/AC WENT OUT, THE REAR DRIVER SIDE TAIL LIGHT GOES OUT VERY OFTEN, PLATE LIGHTS DON'T WORK, VISOR LIGHTS DON'T WORK. THEY'RE ARE TOO MANY ISSUES THAT STARTED AT THE SAME TIME, SO I THINK IT MUST BE ELECTRICAL. THANKS

02/23/2019
Components: STEERING
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY CAR HAS 200800 MILES ON IT, MY ELECTRIC RACK AND PINION HAS BEEN REPLACED 3 TIMES AND JUST LAST MONTH IT WENT OUT WHILE GOING 65MPH ON THE HIGHWAY, I CUT OFF A SEMI TRUCK AND SOME CARS AND ALMOST TBONED THE CEMENT BARRIER. I COMPLAINED TO FORD FOR A SECOND TIME REGARDING THE ELECTRONIC STEERING RACK AND SINCE IT IS NOT RECALLED IT IS UNABLE TO BE REPLACED. MOST OF THE PEOPLE IN THE CALL CENTER ARE NOT FLUENT IN ENGLISH SO ITS NEAR IMPOSSIBLE TO GET ISSUES RESOLVED. THE PART IS MADE IN NEW MEXICO AND MY ONLY ALTERNATIVE IS TO PURCHASE A REFURBISHED RACK. I REFUSE TO BUY THIS RACK BECAUSE ITS A KNOWN ISSUE WITH FORD FUSIONS AND MOST PEOPLE WHO HAVE HAD THIS ISSUE HAVE GOTTEN INTO SERIOUS ACCIDENT OR NEAR MISSES SUCH AS MYSELF. THE CAR CURRENTLY SITS AT THE AUTOSHOP WHILE I DRIVE A RENTAL UNTIL I CAN AFFORD TO BUY THE 1300 PART AND HAVE FORD CHARGE ME AN ADDITIONAL 1150 TO INSTALL IT. THE STEERING GRINDS AND STICKS OR FREEZES IN ONE DIRECTION. IF A CLASS ACTION LAWSUIT IS EVER FILED THROUGH FORD FOR FAILED PRODUCTS, THEN SIGN ME THE HELL UP.

02/22/2019
Components: SERVICE BRAKES
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE TURNING OUT OF THE DRIVEWAY INTO THE STREET THE BRAKE PETAL PULSED AS IF THE ANTILOCK BRAKE SYSTEM WAS ACTIVATED. IMMEDIATELY AFTER THAT THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKES BEING PRESENT. PUMPING THE BRAKES RESTORED A LITTLE OF THE PEDAL PRESSURE. AFTER THAT THE BRAKES REMAINED SPONGY. WE REPLACED THE BRAKE MASTER CYLJNDER BUT WERE UNABLE TO GET ANY PRESSURE IN THE BRAKE SYSTEM EVEN AFTER BLEEDING THE BRAKE LINES. THE DEALER SAID THAT IT WAS THE ABS CONTROL MODULE. THERE SHOULD NOT BE A PART THAT CAN FAIL WHILE DRIVING THAT CAN PHYSICALLY TAKE AWAY ALL OF THE BREAK PRESSURE IN THE SYSTEM. IN RESEARCHING ON THE INTERNET I HAVE FOUND HUNDREDS OF CASES OF PEOPLE SAYING THE SAME THING HAPPENED TO THEM WITH THEIR FUSION. THE PROBLEM SEEMS TO BE THAT ONE OF THE VALVES IN THE ABS CONTROL MODULE CAN STICK IN THE OPEN POSITION CREATING A LOOP IN THE BRAKE LINE SYSTEM THAT ALLOWS THE FLUID TO CIRCULATE INSTEAD OF PRESSURIZING THE WHEEL CALIPERS.

02/21/2019
Components: STEERING
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

MY SON WAS DRIVING HOME LATE ONE NIGHT ALONG A BUSY FREEWAY AND ALL OF THE SUDDEN THE POWER STEERING FAILED. MESSAGE ON DISPLAY SAYS POWER STEERING ASSIST FAULT. WHY WAS THERE NO RECALL ISSUED FOR THE 2010 MODELS AND AL THE REST>?????? VERY UPSET WITH FORD.

02/21/2019
Components: AIR BAGS
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD *TR

02/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

I START MY VEHICLE IT RUNS FINE FOR A FEW SECONDS THEN IT STALLS IT WON'T ACCELERATE AT ALL OR MOVE

02/21/2019
Components: STEERING
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC RACK AND PINION AND STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.

02/21/2019
Components: STEERING
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

AFTER DRIVING THE VEHICLE, I TURNED IT OFF IN A DRIVE THRU LINE AND LESS THAN 2 MINUTES LATER CRANKED IT UP AND RECEIVED THE POWER STEERING ASSIST FAILURE ERROR. MY STEERING WHEEL HAD NO POWER STEERING, IT TOOK EVERYTHING I HAD TO MANAGE TO DRIVE THE CAR INTO A PARKING SPACE. I TURNED IT OFF AND BACK ON AND IT WORKED AGAIN. AFTER READING EVERYONE'S EXPERIENCES I FIND IT RIDICULOUS FORD DOESN'T HAVE A RECALL ON THE 2010 TOO! THIS CAR IS A FINANCIAL DRAIN AND FORD HAS DEFINITELY LOST ANY FUTURE BUSINESS FROM ME! THIS HAPPENED ONLY A FEW MONTHS AFTER FORD REPLACED THE TAKATA AIRBAG WHICH I'VE SEEN OTHERS COMPLAIN ABOUT.

02/21/2019
Components: SERVICE BRAKES
Incident Date: 10/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

COMING HOME FROM LATE NIGHT MOVIE WITH MY 10 YEAR OLD SON.PULKED UP TO 4 WAY INTERSECTION ACROSS FROM MY DRIVEWAY AT 10AM ANGLE WHEN I GOT MY BREAKS TO STOP AT 4WAY PEDAL WENT TO FLOOR I HAD NO BREAKS.IVE ALREADY REPLACED MULTIPLE CALIPERS BREAK PADS EVERY 2 MONTHS AND ROTORS CAUSE I'VE HAD NOTHING BUT SERIOUS ISSUES WITH THE BREAKING SYTEM.BUT I HAD TO ANGLE MY CAR AT THE WALL IN MY DRIVEWAY AND HIT TO STOP

02/21/2019
Components: SERVICE BRAKES
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGXAR******
Summary

BRAKES FAILED. REPLACED MASTER CYLINDER, AND ABS PUMP STILL NO BRAKES. ELECTRICAL CODES KEEP COMING UP. RREPLACED PADS ALL AROUND AND ROTOR AND CALIPER. BLEED SYSTEM. WITH NO POWER TO CAR BRAKE PETAL HARD AND POWER PEDAL GOES RIGHT TO THE FLOOR. SYSTEM BARELY BLEEDS.

02/20/2019
Components: STEERING
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHEN I STARTED MY CAR THIS MORNING, A MESSAGE APPEARED THAT SAID "POWER STEERING ASSISTANT FAULT ERROR" I INITIALLY THOUGHT MAYBE IT WAS BECAUSE OF THE COLD, BUT THAT WAS NOT THE CASE. I DROVE IT TO WORK, AS I DID NOT HAVE ANY OTHER CHOICE. I MADE IT TO WORK SAFELY, IT WAS JUST HARD STEERING AT TURNS. I BEGAN TO INVESTIGATE AS TO THE PROBLEM ON THE INTERNET. IT SEEMS THAT THERE WAS A RECALL FOR THIS ISSUE FOR THE 2011 AND LATER MODELS. UNFORTUNATELY THIS IS NOT THE BEST TIME FOR THIS TO HAPPEN. AS I WAS READING THIS SITE, THERE ARE MANY OTHERS WITH THE SAME YEAR MODEL FUSION THAT ALSO HAVE HAD THIS ISSUE. I WOULD THINK THAT FORD WOULD CONSIDER TO ALSO OFFER TO FIX THIS PROBLEM ON THE 2010 MODES AS WELL, SINCE THEY HAVE HAD THE RECALL ON THE 2011 MODELS.

02/19/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TAMARA RECALL POWER STEERING JUST WENT OFF IN THE MIDDLE OF ME DRIVING ON THE HIGHWAY . NO WARNINGS .

02/16/2019
Components: STEERING
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WARNING MESSAGE ON DASH 'SERVICE POWER STEERING NOW" AS YOU ARE DRIVING DOWN THE HIGHWAY. YOU CAN NOT DRIVE CAR AT ALL AND STEERING WHEEL IS EXTREMELY HARD TO STEER. HAD TO HAVE TOWED TO DEALERSHIP. $2100 PARTS AND LABOR TO FIX.

02/14/2019
Components: AIR BAGS,EQUIPMENT,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V001000 (AIR BAGS), 14E028000 (EQUIPMENT), AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT DETECTED A STRONG FUEL ODOR INSIDE THE VEHICLE AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

02/14/2019
Components: AIR BAGS
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA2AR******
Summary

TAKATA RECALL IT HAS BEEN ALMOST A YEAR SINCE FORD NOTIFIED ME OF THIS RECALL AS OF YET MY LOCAL DEALER DOES NOT HAVE NECESSARY PARTS TO MAKE THE NEEDED REPAIR HOW MUCH LONGER MUST I WAIT? FORD AUTHORIZED A RENTAL CAR HOWEVER MY DEALER HAS NONE AVAILABLE. PERHAPS THIS RECALL IS NOT AS URGENT AS BELIEVED TO BE.

02/13/2019
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I FILE A COMPLAINT ABOUT MY AIR BAG ON MY 2010 FORD FUSION SE , I HAD A RECALL ORDER TOOK IT TO THE COMPANY LAST YEAR AND THEY SAID THEY DIDN'T HAVE THE PART , I FILE AND WAS TO GET A SETTLEMENT , I HAVEN'T HEARD A THING AND IT;S BEEN OVER A YEAR

02/12/2019
Components: SERVICE BRAKES
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE CONTACT ATTEMPTED TO STOP THE VEHICLE, BUT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. ON OTHER OCCASIONS, THE BRAKE PEDAL WAS SOFT AND WOULD TAKE TIME TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428, (610) 279-1700) TO BE DIAGNOSED, BUT NO FAILURE COULD BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,232.

02/11/2019
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WHILE DRIVING ON MORE THAN ONE OCCASION. THE FAILURE OCCURRED WITHOUT WARNING. SOUTHGATE FORD (16501 FORT ST, SOUTHGATE, MI 48195, 888-401-2751) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (PE14030). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

02/11/2019
Components: AIR BAGS
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

PASSENGER, SIDE AIRBAG IS DEFECTIVE AND NEEDS TO BE REPLACED AS VALIDATED BY FORD DEALERSHIP ON FEBRUARY 4, 2019.

02/11/2019
Components: STEERING
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ACCELERATING IN REVERSE, THE STEERING WHEEL FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION AND THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIFED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,000.

02/09/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

BRAKES RANDOMLY NEARLY FAIL...HAVE TO PUSH PEDAL ALL THE WAY TO THE FLOOR. I PUT A NEW BATTERY IN, IT STOPPED, UNTIL TODAY WHEN I NEARLY RAN INTO A LIGHT POLE TRYING TO TURN ON A CITY STREET. I ALSO HAD SIMILAR POWER STEERING ISSUES 2 YEARS AGO, AND HAD TO HAVE IT REPLACED FOR $2000

02/08/2019
Components: AIR BAGS
Incident Date: 03/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

I GOT A RECALL OVER A YEAR AGO ABOUT MY AIRBAGS NOTHING HAS BEEN DONE SINCE

02/07/2019
Components: SERVICE BRAKES
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

MY BREAKS GO IN AND OUT, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AS I'M IN MOTION ON THE ROAD. IT'S HAPPENED IN THE HIGHWAY AND ON CITY STREETS. LUCKLY I HAD FAST REFLEX TO PUNCH THE PEDAL A COUPLE TIMES AND THAT MADE IT A TAD BIT BETTER. I HAD THE MASTER CYLINDER AND BOOSTER REPLACED, AND THE PROBLEM IS STILL ONGOING. THE MECHANIC SAID THE NEXT STEP WOULD BE THE ABS PUMP.

02/07/2019
Components: STEERING
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG8AR******
Summary

MY POWER STEERING KEEPS GOING OUT IT WILL GO OUT THEN YOU LET THE CAR SIT FOR A WHILE THEN IT WILL BE FINE BUT THEN IT WILL HAVE NO POWER STEERING AGAIN HAS HAPPENED 5 TIMES IN THE LAST 3 DAYS. NO CODE PULLING UP AT BODY SHOP. THIS IS VERY DANGEROUS THIS SHOULD BE A RECALL GOING TO CAUSE AN ACCIDENT

02/06/2019
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/02/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN THE WEATHER CHANGED TO SEVERELY COLD MY TIRED WENT FLAT AND A NOTIFICATION OF SERVICE POWER STEERING NOW AS WE AS SERVICE ADVANCETRAC NOW I REVIEW PLENTY OF REVIEWS ABOUT SIMILAR PROBLEMS WITH THE 2010 FORD FUSION WITH RESULTS IN ACCIDENTS IM CONCERED ABOUT MY SAFETY

02/06/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/05/2019
Components: STEERING
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAOAR******
Summary

DRIVING AND POWER STEERING STOPPED WORKING AND ALMOST WRECKED TOOK TO SHOP FOR REPAIRED. THEY SAID IT WOULD COST $2800/3000 TO FIX. THEN CHECKED FOR RECALL.BUT 2010 WAS NOT COVERED BUT 2011WAS COVERED BY RECALL .THIS ARE THE SAME PART WHY IS IT SAFETY CONCERN FOR 2011 AND NOT FOR 2010.DO THE PEOPLE NOT NEED SAFETY???

02/04/2019
Components: SEATS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HEATED SEAT ELEMENT FOR THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT. THE CONTACT STATED THAT THE SEAT WARMER WAS NOT INOPERABLE. THE VEHICLE WAS TAKEN TO HUNTINGTON FORD LINCOLN (LOCATED AT 333 W JERICHO TURNPIKE, HUNTINGTON, NY 11743, (833) 386-3267) WHERE IT WAS DETERMINED THAT THE SEAT WAS NOT COVERED UNDER A WARRANTY AND THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS DIAGNOSED NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 58,800. *BF CONSUMER STATED VEHICLE WAS DIAGNOSED BUT NOT REPAIRED DUE TO COST. *JB

02/04/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE VEHICLE LOST STEERING CONTROL AND THE "NO TRACK" WARNING INDICATOR ILLUMINATED. GLOCKNER SOUTH POINT FORD (155 CO RD 406, SOUTH POINT, OH 45680, (740) 894-3673) REPAIRED THE STEERING GEAR ONCE; HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

02/03/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE VEHICLE WAS PARKED TURNED ON LOST POWER STEERING AND POSTS THE CODES "POWER STEERING ASSIST FAULT" AND "ADVANCETRAC NEEDS SERVICE." IT MAKES CONTROLLING THE CAR DIFFICULT AND DANGEROUS. WE CHECKED ONLINE AND NOTICED THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF THE SAME COMPLAINTS. FORD KNOWS THIS IS A PROBLEM ON THIS MODEL CAR AND HAS DONE NOTHING ABOUT IT. VERY DANGEROUS AND DISAPPOINTING. NOT A GOOD REPRESENTATION OF AN AMERICAN COMPANY.

02/03/2019
Components: POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE IN MOTION MY VEHICLE DOES NOT SPEED UP WHEN COMING FROM A DEAD STOP. EVEN TRAVELING SPEEDS OF 60MPH I CAN NOT PUSH ON THE GAS AND PROCEED FAST ENOUGH TO QUICKLY SWITCH LANES. IT RUNS HIGH RPMS

02/03/2019
Components: STEERING
Incident Date: 02/03/2019
Crash: No
Fire: No
Summary

THE CAR WAS IN MOTION ON A CITY STREET. THE POWER STEERING ASSIST JUST SUDDENLY WENT OUT. WHICH MADE IT IMPOSSIBLE TO TURN. I WAS LUCKY THERE WAS NO TRAFFIC AT THAT MOMENT, VERY DANGEROUS! THIS IS THE SECOND TIME. I BOUGHT THIS 2010 FUSION IN 2013. I HAVE ALREADY REPLACED THE POWER ASSIST ONCE. NOW THIS HAPPENED AGAIN!?

02/02/2019
Components: STEERING
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

POWER STEERING FAILED SEVERAL TIMES DURING LOW-SPEED DRIVING. LOST BOOST AND VEHICLE WAS NEARLY IMPOSSIBLE TO STEER IN CURVED DRIVEWAY. AFTER THIRD FAILURE IT BECAME CLEAR THIS COULD BE A SERIOUS SAFETY HAZARD IF IT FAILED AGAIN AT HIGHER SPEED. ENTIRE POWER STEERING RACK HAD TO BE REPLACED FOR $2400.

02/01/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

ELECTRONIC POWER STEERING FAULT. THE ELECTRONIC POWER STEERING FAILED ON ME MULTIPLE TIMES IN THE PAST WEEK. IT WILL BE WORKING FINE THEN OUT OF NOWHERE STOP WORKING AND MAKES THE CAR REALLY HARD TO STEER. ITS HAPPENED WHEN STATIONARY AND IN MOTION WHEN PULLING IN OR OUT OF THE DRIVEWAY. NEEDS TO BE RECALLED AND FIXED. I HAVE STOPPED DRIVING THE CAR UNTIL IT GETS RECALLED AND FIXED FOR THE SAFETY OF MYSELF AND OTHERS.

02/01/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

NO POWER STEERING UPON STARTING VEHICLE IN DRIVEWAY, POWER STEERING ASSIST FAULT CODE APPEARED IN DASH, NO POWER STEERING, UNABLE TO OPERATE VEHICLE

01/31/2019
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LOCATED FAILURE CODE: P0453 (EVAPORATED EMISSION SYSTEM PRESSURE SENSOR SWITCH HIGH INPUT). THE CONTACT ALSO PERFORMED A DIAGNOSTIC HIMSELF, WHICH LOCATED THE SAME FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 93,000.

01/31/2019
Components: STEERING
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

POWER STEERING HAS CEASED TO FUNCTION AND THE MANUAL STEERING IS VERY DIFFICULT. THIS IS THE SAME PART NUMBER THAT WAS RECALLED IN 2011-2013 MODELS. WHY WASNT EVERY VEHICLE THAT USED THIS SAME STEERING RACK RECALLED? FORD WANTS ME TO PAY OVER $1600 FOR THE REPAIR. THIS INVESTIGATION HAS BEEN ONGOING FOR SOME TIME AND NEECS TO BE CONCLUDED SO I CAN GET MY CAR ON THE ROAD AGAIN. THE CARS STEERING STOPPED WORKING WHILE I WAS DRIVING ON A HIGHWAY CLOVERLEAF ONRAMP, AND SENT ME OFF THE ROAD AND ONTO THE SHOULDER. LUCKILY, THERE WAS NOTHING IN THE WAY, AND I WAS ABLE TO GET CONTROL BEFORE GOING DOWN AN EMBANKMENT.

01/29/2019
Components: AIR BAGS
Incident Date: 12/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TAKAO A RECALL WHEN IS IT GOING TO BE FIXED? ALL I EVER HEAR IS "YOU WILL BE CONTACTED" BUT I AM NEVER CONTACTED.

01/29/2019
Components: AIR BAGS
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSS ROADS FORD OF CARY (2333 WALNUT STREET, CARY, NC 27518, (919) 460-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/28/2019
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FETTE FORD (973-779-7000, LOCATED AT 1137 US-46, CLIFTON, NJ 07013) WHERE IT WAS DIAGNOSED THAT THE ABS NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

01/28/2019
Components: STEERING
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I'M WRITING TO INQUIRE ABOUT NHTSA ACTION NUMBER: EA17004. THIS INVESTIGATION HAS BEEN GOING ON SINCE NOVEMBER 2017. AND BEFORE THIS INVESTIGATION THERE WAS A "PRELIMINARY" INVESTIGATION DATING BACK TO SEPTEMBER 2016. PRIOR TO THIS THERE WAS AN ORIGINAL INVESTIGATION BACK IN 2014 FOR THE EXACT COMPLAINT DESCRIBED WHICH INITIATED A RECALL FOR 2011 AND 2012 MODELS BUT CONVENIENTLY EXCLUDED THE 2010 MODEL. IS FORDS PLAY TO JUST WAIT FOR AS MANY OF THESE 2010S AS POSSIBLE TO BE OFF THE ROAD AND IN THE SCRAP HEAP BEFORE THEY HAVE TO SPEND MONEY ON FIXING THIS? I THINK ITS TIME TO MAKE A DECISION AT THIS POINT, RECALL OR NOT. THIS IS RIDICULOUS, THIS ORIGINATED IN 2014.

01/26/2019
Components: STEERING
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAD A POWER STEERING ASSIST FAULT ERROR ON MY CAR WITH A ADVANCE TRAC ERROR. I WAS UNABLE TO DRIVE MY VEHICLE AND BROUGHT IT IN TO THE FORD DEALERSHIP TO HAVE SERVICED, AFTER THE INSPECTION THEY CALLED AND SAID IT IS THE POWER STEERING GEAR UNIT WHICH NEEDS TO BE REPLACED FOR $2189. OBVIOUSLY NEEDING A VEHICLE I HAD TO DISH OUT THE MONEY WHICH IS UNFAIR DUE TO THIS SAME UNIT HAS BEEN RECALLED ON THE 2011 FUSIONS. PLEASE ASSIST SO WE MAYBE REFUNDED AND GET THESE FAULTY UNITS OFF THE ROAD AND REPAIRED BEFORE SOMEONE GETS KILLED.

01/26/2019
Components: STEERING
Incident Date: 01/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

STARTED CAR THIS MORNING 1/26/19 AND THE POWER STEERING ASSIST FAILURE LIGHT CAME ON. I WAS UNABLE TO STEER OUT OF MY DRIVEWAY. CURRENTLY TOWING THE CAR TO FORD OF KIRKLAND, WA FOR FURTHER ANALYSIS.

01/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A FUEL SYSTEM WITHOUT A FUEL CAP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING BECAUSE IT FAILED AN EMISSIONS TEST. THE TEST READ THAT THE FUEL CAP WAS MISSING AND THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO COLUMBIA FORD (234 WILLIMANTIC RD, COLUMBIA, CT 06237, (860) 228-2886) WHERE IT WAS DIAGNOSED THAT THE FUEL CAP WAS MISSING. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 138,009.

01/25/2019
Components: STEERING
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

01/24/2019
Components: STEERING
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

ON 01/16/2019 WHEN I WAS LEAVING MY HOUSE, I STARTED THE CAR AND WHEN I PUT IT IN REVERSE, THE STEERING LOCKED AND WARNING LIGHTS ARE ON SAYING SERVICE ADVANCETRAC. I WAS NOT ABLE TO TURN THE WHEEL. I STOP AND PUT CAR IN PARK. THE STEERING CAME BACK ON AND I WAS ABLE TO GET WARNING LIGHTS OFF BY RESTARTING CAR. THE FOLLOWING DAY IT DID THE SAME EXACT THING. I DID NOT DRIVE IT MUCH TILL 01/21/2019. THAT AFTERNOON WHILE TURNING RIGHT ONTO A COUNTY HIGHWAY, THE SAME THING HAPPENED WHILE PARTWAY THREW THE TURN. I WAS NOT ABLE TO STEER AND ALMOST HIT THE ONCOMING CAR BECAUSE I WAS UNABLE TO TURN MY CAR TO COMPLETE THE TURN I WAS PART WAY INTO WHEN FAILURE HAPPENED. I ENDED UP COMING TO A STOP ON THE LEFT SHOULDER. THANK GOD THE OTHER DRIVER WAS PAYING ATTENTION. AND SWERVED TO AVOID HITTING ME WHEN I CROSSED INTO HIS LANE. THE TRACTION CONTROL LIGHT CAME ON AND THE ! CAME ON. AND WARNING SAID SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW. WAS ABLE TO RESTART CAR AND IT WAS BACK TO NORMAL. VERY SCARY! MY CAR HAS THE SAME RACK AND PINION AS THE CARS THAT ARE COVERED BY THE RECALL 15S18. MY CAR HAS MANUFACTURING DATA OF 06/09/2010. THEREFORE IT'S NOT PART OF THE RECALL. BUT IT'S THE SAME PART AND SAME PROBLEM. PLEASE MAKE THEM EXPAND THE RECALL TO COVER ALL CARS AFFECTED. MY CAR HAS 123,456 MILES ON IT WHEN ISSUE STARTED.

01/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN INTERNAL FRACTURE CONCERNING THE FUEL SYSTEM. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT THE CONTACT DID NOT RECEIVE A NOTICE FROM THE MANUFACTURER. THE FAILURE PROGRESSED AND THERE WAS A STRONG ODOR OF FUEL AND A WARNING INDICATOR FOR THE FUEL SYSTEM ILLUMINATED. AN INDEPENDENT MECHANIC REPLACED THE FUEL TANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/24/2019
Components: AIR BAGS
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO FREMONT MOTOR POWELL (LOCATED AT 1000 IS-14 ALT, POWELL, WY 82435), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER DTATED AIRBAG WAS REPLACED 02-13-19.*JB

01/23/2019
Components: STEERING
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

POWER STEERING ASSIST DEFAULT. WHEN DRIVING AT MULTIPLE SPEEDS THE STEERING LOCKS UP AND BECOMES IMPOSSIBLE TO TURN. IT OCCURS BOTH ON CITY STREETS AND ON THE HIGHWAY. THAN THE LORD I WAS ABLE TO MUSCLE IT TO THE SIDE OF THE ROAD. IF MY WIFE OR DAUGHTER WERE DRIVING IT WOULD'VE BEEN A CATASTROPHE.HIS HAS HAPPENED AT LEAST 5 TIMES OVER A 6 MONTH PERIOD. EVERY TIME IT HAPPENED I WOULD TURN THE CAR ON AND OFF AND WAIT FOR IT TO RESET. FORD HAS RECALLED THE 2011-2012 FUSIONS BUT NOT THE 2010. ALL 3 YEARS OF FUSIONS HAVE THE EXACT PART MADE BY TRW (EPAS)

01/23/2019
Components: STEERING
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING HAS FAILED. I NO LONGER HAVE POWER STEERING IN MY 2010 FORD FUSION. BEING MY ONLY VEHICLE, THIS HAS LEFT ME WITH A VERY HARD HARDSHIP. I'VE ONLY GOT TWO PAYMENTS LEFT TILL I CAN SAY I OWN MY CAR, BUT CAN LONGER DRIVE IT. IT'S BEEN SITTING FOR MONTHS. I TURN MY CAR ON TO PULL OUT OF MY DRIVEWAY WHEN THE POWER STEERING SYSTEM WENT OUT.

01/22/2019
Components: STRUCTURE
Incident Date: 12/15/2017
Crash: No
Fire: No
Summary

I HAD ONLY HAD MY CAR FOR 6 MONTHS BEFORE 3 OF THE 4 INTERIOR DOOR HANDLES BROKE. NOW, IN ORDER TO GET OUT OF THE CAR, I MUST PUT THE WINDOW DOWN, REACH OUT AND OPEN THE DOOR, AND THEN PUT THE WINDOW BACK UP. THIS HAS ALSO AFFECTED SEVERAL COWORKERS THAT HAVE 2010 FORD FUSIONS AS WELL. THEY APPEAR TO BE MADE VERY CHEAP USING PLASTIC. THAT ISN'T GOING TO WORK AND NEED IT TO BE MORE RELIABLE FOR LONGETIVITY PURPOSES. THIS SHOULD BE A RECALL IF IT HASN'T ALREADY BEEN. FIRST, THE METALLIC COVERING PARTIALLY CAME OFF 1 OF THE HANDLES CAUSING IT TO CUT MY HAND. THE OTHER 2 HANDLES ARE DEALING WITH THE SPRING BREAKING.

01/22/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL: RECALL NOTICE FROM FORD STATES, "IF YOU REQUIRE A RENTAL VEHICLE WHILE WAITING FOR PARTS TO BECOME AVAILABLE FOR YOUR VEHICLE, PLEASE CONTACT YOUR LOCAL FORD OR LINCOLN DEALER." A CALL TO CUSTOMER SERVICE CLAIMS THAT YOU ARE ONLY AUTHORIZED TO RECEIVE A RENTAL CAR WHILE YOUR CAR IS AT THE DEALER ACTUALLY BEING REPAIRED. YOU DO NOT RECEIVE A RENTAL CAR WHILE "WHILE WAITING FOR PARTS TO BECOME AVAILABLE..." AS DESCRIBED IN THE LETTER.

01/22/2019
Components: SERVICE BRAKES
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

BRAKES SOFT AND MUSHY AFTER ABS EVENT, NOW BRAKES DON'T FUNCTION PROPERLY. THIS APPEARS RELATED TO AN ONGOING NHTSA INVESTIGATION ON FORD FUSIONS. FOUND REPAIR COST VERY HIGH.

01/22/2019
Components: STEERING
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE ELECTRONIC POWER STEERING INTERMITTENTLY STOPS WORKING WHEN DRIVING. I GET THE MESSAGE SERVICE POWER STEERING NOW MESSAGE ON MY DASHBOARD.

01/21/2019
Components: STEERING
Incident Date: 11/27/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING MY CAR HOME FROM MY FRIEND'S HOUSE. WHILE I WAS TURNING OUT OF THE NEIGHBORHOOD, THE STEERING WHEEL DID NOT RELEASE AND I PROCEEDED TO HIT A CURB, DAMAGING MY TWO LEFT WHEELS AND THE DRIVER FRONT OF THE VEHICLE. THE ABS LIGHT CAME ON, BUT NO POWER STEERING MESSAGES. WHEN PULLING INTO THE GAS STATION, THE POWER STEERING WOULD NOT ENGAGE.

01/21/2019
Components: AIR BAGS
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL, MY VEHICLE IS A 2010 FORD FUSION WITH THE TAKATA AIRBAG RECALL NOTICE. THE VEHICLE IS 9 YEARS OLD AND I HAVE NOT RECEIVED A NOTICE TO HAVE ANY RECALL WORK DONE TO FIX THIS PROBLEM. FORD IS STILL BUILDING NEW VEHICLES BUT NOT ADDRESSING A SERIOUS SAFETY RECALL. SO BASICALLY NOTHING HAS HAPPENED TO FIX THE PROBLEM!

01/18/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRONTIER FORD (3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 533-1488) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/18/2019
Components: AIR BAGS
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL RECALL 18V-046, I WAITED OVER A YEAR SINCE THE SETTLEMENT TO GET THIS CORRECTED, FORD WAS TO PROVIDE A RENTAL VEHICLE UNTIL THE PARTS WERE AVAILABLE, I WAS ABLE TO GET THE PARTS ON ORDER NOV 17TH, 2018. THE PARTS ARE STILL NOT IN AND NOW FORD INFORMED ME THEY NO LONGER PROVIDE A RENTAL. OBVIOUSLY THIS IS DUE TO COSTS, WHAT IS THE PRICE FOR SOMEONE'S LIFE SHOULD THIS DEFECT LEAD TO A DEATH DURING AN ACCIDENT. PLEASE CONFIRM YOU RECEIVED THIS CORRESPONDENCE, I NEED TO DOCUMENT THAT THIS SAFETY ISSUE IS BEING DISREGARDED.

01/17/2019
Components: STEERING
Incident Date: 01/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING FAILURE - LOST STEERING CONTROL. FORTUNATELY THIS HAPPENED IN MY DRIVEWAY OR I WOULD HAVE HAD AN ACCIDENT. THIS IS VERY DANGEROUS AND IT GOES OUT SUDDENLY.

01/17/2019
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL - MY LOCAL FORD DEALER, FAIRWAY FORD IN EVANS GEORGIA 30809, CANNOT REPLACE MY AIRBAG DUE TO PARTS NOT AVAILABLE. THEY CANNOT GIVE ME A DATE WHEN THEY WILL HAVE PARTS. MY UNDERSTANDING WAS THAT THE SOUTHERN STATES BASED ON HIGH TEMPERATURE AND HUMIDITY SHOULD TAKE PRIORITY. CAN YOU TELL ME WHEN A REPLACEMENT AIRBAG WILL BE AVAILABLE.

01/17/2019
Components: STEERING
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED. THE DEALER (KUNES COUNTRY FORD LINCOLN OF DELAVAN, 1234 GENEVA ST, DELAVAN, WI 53115, (262) 427-1323) INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE DEALER DIAGNOSED THAT THE ENTIRE POWER STEERING ASSEMBLY NEEDED TO BE REPLACED, BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

01/16/2019
Components: STEERING
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING SATURDAY NIGHT 1/12/19 MY FAMILY AND I WERE DRIVING HOME WHEN WE HEARD A BEEPING SOUND. I LOOKED DOWN AT THE DASH AND IT READ: "ADVANCE TRAK SERVICE POWER STEERING NOW." IT HAS NEVER DONE THIS AND WE BOUGHT THIS BACK IN OCTOBER, 2018. IT'S NEVER GIVEN ANY SIGN AS TO GOING OUT TIL THAT NIGHT. WE WERE FORTUNATE TO GET HOME SAFELY. FORD IS EXPECTING ME TO PAY THEM TO DIAGNOSE IT AND POSSIBLY RESET IT, WHICH MAY OR MAY NOT FIX THE PROBLEM. I'M DISAPPOINTED THAT THERE IS NO RECALL ON THIS SEEING AS HOW MANY COMPLAINTS THERE ARE FOR THIS EXACT ISSUE. THERE NEEDS TO BE A RECALL ON THESE 2010 MODELS SEEING AS THE DID SO FOR LATER MODELS. IT'S UNSAFE TO DRIVE NOW FOR FEAR OF GETTING INTO AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS.

01/16/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE REVERSING INTO A PARKING SPACE, THE ENGINE SUDDENLY REVVED VERY HIGH BEFORE THE VEHICLE SUDDENLY ACCELERATED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY; HOWEVER, THE FAILURE RECURRED APPROXIMATELY FOUR HOURS LATER. WHILE AT A STOP LIGHT, THE ENGINE SUDDENLY BEGAN TO REV VERY HIGH AND THE ENGINE SUDDENLY ACCELERATED. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY ACCELERATED FORWARD AND CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE. THE DRIVER SHIFTED INTO PARK TO STOP THE VEHICLE. THERE WAS A CAR IN FRONT OF ME AND A CAR IN BACK OF ME. CAR VIOLENTLY SHOOK AND SPED FORWARD AT A FAST SPEED. CAR VEERED INTO ONCOMING TRAFFIC AND WENT UP OVER THE CURB. CONSUMER'S FOOT WAS ON THE BRAKE THE WHOLE TIME. CONSUMER PUT THE CAR IN PARK AND THE VEHICLE STOPPED. ENGINE WAS RACING. THE VEHICLE WAS TAKEN TO JD BYRIDER (1561 WEST LIBERTY AVE, PITTSBURGH, PA) WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNT WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. *BF*JB

01/15/2019
Components: STEERING
Incident Date: 01/04/2019
Crash: No
Fire: No
Summary

WHILE DRIVING AND TRYING TO MAKE AT TURN POWER STEERING LOCKED UP AND CAUSED ME TO RUN UP A CURB AND BLOW OUT FRONT TIRE. WHILE I WAS ON A BUSY STREET. THIS HAPPENED AFTER MY CAR WAS REPAIRED FROM THE TAKATA AIR BAG RECALL.

01/14/2019
Components: AIR BAGS
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) IN JANUARY OF 2018. AFTER CHECKING THE VIN, THE CONTACT DISCOVERED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/14/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS JUST LEAVING A GAS STATION WHEN I HEARD BEEPING. I LOOKED DOWN AND SAW MY POWER STEERING ASST FAILURE LIGHT WAS ON AND MY SERVICE ADVANCE TRACK LIGHT. I LOST ALL POWER STEERING. I HAVE LOOKED UP AND SEEN YOU GUYS HAVE COVERED THE 2011 TO 2012 BUT NOT THE 2010 EVEN THOUGH THEY ARE EXPERIENCING THE SAME ISSUE

01/14/2019
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TAKATA RECALL. I RECEIVED TWO LETTERS IN THE MAIL FROM FORD DISCUSSING THE NEED TO RECALL AND REPLACE THE AIRBAGS IN MY VEHICLE, DATED APPROXIMATELY FEBRUARY AND MARCH 2018. THE LETTERS INDICATED THAT I WOULD BE NOTIFIED AT A LATER DATE AS TO WHEN AND WHERE I COULD TAKE MY VEHICLE TO HAVE THE AIRBAGS REPLACED. SINCE THEN, I HAVE NOT RECEIVED ANY DOCUMENTATION OR UPDATES ON THE MATTER AND HAVE NOT RECEIVED ANY DIRECTION ON REPLACING MY AIRBAGS. IT HAS BEEN OVER A YEAR NOW SINCE FORD HAS ISSUED THIS RECALL AND THEY STILL HAVE DONE NOTHING.

01/14/2019
Components: STEERING
Incident Date: 11/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

STEERING WHEEL WAS BLOCKED, IT WAS IMPOSSIBLE TO STEER. WE HAD TO TOW THE CAR TO SARASOTA FORD FOR REPAIR WHICH WAS EXPENSIVE.UNFORTUNATELY, THERE IS NO RECALL REGARDING THIS ISSUE AND WE HAD TO PAY ABOUT $1900.00 FOR THE REPAIRS.A QUICK SEARCH ON THE INTERNET REVEALED THAT THERE ARE THOUSANDS OF SIMILAR COMPLAINTS REGARDING THIS ISSUE FOR THE 2010 FUSION MODEL .AND THAT OTHER MODEL YEARS OF THE SAME CAR (2011-2012) HAVE ACTUALLY BEEN RECALLED FOR THIS SAME EXACT ISSUE.THESE EXPERIENCES HAVE PUT A LOT OF STRESS ON US, BOTH EMOTIONALLY AND NOW FINANCIALLY AS OUR LIMITED BUDGET HAS BEEN GREATLY AFFECTED BY THIS LATEST ISSUE WITH THE VEHICLE. WHILE NORMAL CONSUMABLE ITEMS (BRAKES, TIRES, ETC.) ARE EXPECTED TO BE REPLACED AT THE OWNER'S EXPENSE, THE STEERING SYSTEM IS NOT ONE THAT WE WOULD EXPECT TO FAIL IN A MODERN CAR.WE HOPE THAT THE FORD COMPANY STANDS BEHIND ITS PRODUCTS AND RESOLVES THE SAFETY RELATED ISSUES THAT AFFECT THESE MODELS, WITHOUT PLACING AN EXPENSIVE BURDEN ON ITS CUSTOMERS.

01/14/2019
Components: STEERING
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION POWER STEERING LIGHT CAME ON AT 45 MPH COMING HOME. LUCK WAS ON MY SIDE. I WAS ONE MILE FROM HOME ON A STRAIGHT STRETCH OF HIGHWAY AND STARTED LOSING POWER STEERING. I GOT INTO MY DRIVEWAY AND CUT THE CAR OFF . THIS WAS A FRIDAY.OVER THE WEEKEND I LOOKED UP THE LIGHT CODE AND GOT A LOT OF BAD NEWS ABOUT THE RECALL THAT DID NOT HAPPEN FOR THE 2010 FUSION ON THE POWER ASSIST STEERING. I BOUGHT CAR NEW FROM FORD. NOW HAS 101079 MILES ON IT. TRY TO MOVE CAR MONDAY. I COULD NOT MOVE THE STEERING WHEEL AT ALL. I CALLED THE FORD DEALERSHIP AND THEY GOT A ROLLBACK TO BRING IT IN TO THEM. THAT WAS 125.00. TESTED FOR CODES FOR 125.00. RESET CODE AND DROVE IT FOR 12 MILES AND SAID IT MAY COME BACK ON. QUOTED 2500.00 TO REPLACE PARTS AND REALIGN FRONT TIRES..I AM MAD I DID NOT GET A LETTER WARNING ABOUT THIS WHEN THEY RECALLED THE 2011-12 MODELS. THE CAR WILL SIT STILL TIL I GET A RECALL NOTICE. I CANNOT AFFORD TO REPAIR IT AT THIS TIME.

01/13/2019
Components: STEERING
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

POWER STEERING HAS FAILED TWICE IN THE PAST WEEK DURING DRIVEWAY LOW-SPEED MANEUVERING FOLLOWING COLD START AND CAR BECAME DIFFICULT OR IMPOSSIBLE TO STEER. IN ONE OF THE TWO CASES A FAULT MESSAGE APPEARED. POWER STEERING WAS RESTORED BY TURNING ENGINE OFF AND RESTARTING. NO DAMAGE OCCURRED DUE TO LOW SPEED (1-3 MPH) BUT HAD THIS HAPPENED A MINUTE LATER TWO NEIGHBORHOOD CHILDREN WALKING TO THEIR SCHOOL BUS WOULD HAVE BEEN ENDANGERED.

01/12/2019
Components: STEERING
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". I AM UNABLE TO TURN THE WHEEL AT THIS TIME. WHEN I TURN OFF AND RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN THE PAST WEEK.

01/12/2019
Components: STEERING
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION AND MY POWER STEERING JUST WENT OUT ON ME OUT OF NOWHERE WITH NO WARNING AS I WAS TURNING RIGHT, MAKING IT SO I COULDN'T TURN THE WHEEL. THIS CAUSED ME TO HIT A CURB WHICH LUCKY DIDN'T DAMAGE MY FENDER OR BUMPER BUT DAMAGED MY RIGHT FRONT TIRE CAUSING IT TO BE PUSHED BACK. NOW THERE IS 'SERVICE POWER STEERING NOW' WARNING ON MY CAR. FORD SAID I WOULD NEED A NEW STEERING RACK AND I'VE SEEN SO MANY OTHER ONLINE WITH THE SAME PROBLEM AND A RECALL FOR THE 2011 MODEL, BUT NOT THE 2010.

01/10/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 01/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS INVOLVED IN A DIRECT HIT ACCIDENT AT APPROXIMATELY 50-55 MPH. NEITHER OF THE FRONT AIRBAGS DEPLOYED IN THE CAR.

01/10/2019
Components: STEERING,SERVICE BRAKES
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

IN MOTION: BRAKES STOPPED WORKING PROPERLY WHILE DRIVING (MODULATOR FOR ABS FAILED) AND POWER STEERING LOCKED UP THE STEERING WHEEL TO THE POINT THAT IT REQUIRED SIGNIFICANT EFFORT WHILE DRIVING WHICH CREATED A DANGEROUS SITUATION FOR MY 17 YEAR OLD DAUGHTER WHO HAD TO STOP IN THE MIDDLE OF THE STREET.

01/10/2019
Components: AIR BAGS
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SELINSGROVE MOTORS (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/10/2019
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL CURRIE FORD AT 813-872-5555 (LOCATED AT 5815 N DALE MABRY HWY, TAMPA, FL 33614) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2019
Components: STEERING
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING ASSIST FAILURE WHEN STARTING ENGINE.

01/09/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) IN MAY OF 2018. THE DEALER (CROSSROADS FORD OF INDIAN TRAIL, 88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2019
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. OLATHE FORD LINCOLN (LOCATED AT 1845 E SANTA FE ST, OLATHE, KS 66062, (913) 782-0881) WAS NOTIFIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2019
Components: STEERING
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE POWER STEERING KEEPS GOING OUT. WHEN I START THE CAR, THE SCREEN ON THE DASH READS "POWER STEERING ASSIST FAULT". WHEN I RESTART THE CAR, IT WORKS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY AND I AM TERRIFIED OF THE DAY IT GOES OUT WHILE DRIVING WITH MY 3 KIDS IN THE CAR.

01/08/2019
Components: AIR BAGS
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TAKATA RECALL -- IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE FROM FORD AND THIS ISSUE STILL HAS NOT BEEN FIXED. SEEMS LIKE AN EXCESSIVE AMOUNT OF TIME TO WAIT FOR A FIX WHEN IT'S POSSIBLE THE AIRBAG COULD EXPLODE UPON ACCIDENT.

01/08/2019
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BALDWIN FORD-LINCOLN, INC. (801 S WESTWOOD BLVD, POPLAR BLUFF, MO 63901, (573) 785-6484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/08/2019
Components: SEAT BELTS
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS FIVE YEAR OLD GRANDCHILD WAS SEATED IN A BOOSTER SEAT. THE CONTACT'S SPOUSE ATTEMPTED TO UNLATCH THE VEHICLE'S SEAT BELT THAT WAS OVER THE CHILD'S SEAT. THE SEAT BELT WAS TOO TIGHT AND THE CHILD BECAME CONSTRICTED. THE CONTACT'S SPOUSE HAD TO CUT THE GRANDCHILD OUT OF THE SEAT. THE CHILD SUSTAINED A MARK OVER THE STOMACH BECAUSE OF THE SEAT BELT. THE CHILD ALSO CONTRACTED A STOMACH ACHE AND A SCRATCH ACROSS THE STOMACH. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 12206, (518) 375-2163) WHERE THE MECHANIC ORDERED A NEW SEAT BELT SYSTEM. THE VEHICLE WAS NOT REPAIRED UNTIL THE NEW EQUIPMENT ARRIVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNKNOWN. *TTT CONSUMER STATED STABLED WOULD NOT RELEASE AND BEGAN TO TIGHTEN ON HER (LAP & SHOULDER BOTH). CONSUMER HAD TO CUT THE STABLED. HER GRANDDAUGHTER HAD RED WELTS ON LOWER ABDOMEN, CHEST AREA AND BRUISED FOR DAYS.*JB

01/08/2019
Components: STEERING
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

01/07/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

TAKATA INFLATORS RECEIVED ORIGINAL RECALL MAY 2018-AM STILL TOLD PARTS NOT AVAILABLE. ALMOST A YEAR - HOW CAN THIS BE????

01/07/2019
Components: STEERING
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

HAD MULTIPLE OCCASIONS OF POWER STEERING ASSIST FAILURES WHILE DRIVING WITH NEAR ACCIDENTS EACH TIME (THANKFULLY DID NOT OCCUR). POWER STEERING WAS RESTORED AFTER SHUTTING OFF AND BACK ON. TOOK INTO FORD DEALERSHIP AND THEY STATED THAT THE ELECTRONIC STEERING RACK HAS AN INTERNAL FAILURE REQUIRING REPLACEMENT. 1966$ TO FIX. DISAPPOINTED IN FORD AND NHTSA FOR KNOWING THAT THE 2010 FORD FUSIONS LIKELY HAVE SIMILAR ISSUES TO THE RECALLED 2011-2013 ONES YET CHOOSE TO NOTHING ABOUT IT. HAPPY TO PROVIDE DOCUMENTATION IF REQUESTED.

01/05/2019
Components: STEERING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY 2010 FORD FUSION SE POWER STEERING ASSIST FAULT NOTIFICATION HAS BEEN COMING ON FOR ABOUT 3 YEARS OFF AND ON. EVERY MECHANIC I SPEAK TO IS TELLING ME TO RESET IT AND I SHOULD BE OK. SO I'VE DONE THAT SEVERAL TIMES AND THAT DOESN'T SEEM TO HELP BECAUSE IT NEVER WORKED. ONCE DAY I WAS ON MY WAY TO WORK IN JULY OF 2018 AND I LOST POWER STEERING WHILE DRIVING ON THE HIGHWAY AND I COULD'VE BEEN IN A TERRIBLE ACCIDENT BUT LUCKILY I WAS ABLE TO MANUALLY STEER THE WHEEL TO GET ME TO MY JOB. MY HUSBAND HAD TO COME TO MY JOB TO PICK THE CAR UP AND TAKE IT HOME. THE CAR IS NON OPERABLE BECAUSE OF THIS. WE BOUGHT THIS CAR FEBRUARY 15TH, 2015 AND ALL AROUND IT WAS A GREAT CAR BUT WE ARE SLOWLY FINDING OUT THAT THIS CAR WAS NOT PROPERLY BUILT CORRECTLY AND THIS IS VERY CONCERNING BECAUSE THIS IS A FAMILY VEHICLE THAT WAS ONCE NOTED AS A SAFE PASSENGER VEHICLE AND IT'S RXACTLY THE OPPOSITE. I'M SO FRUSTRATED BECAUSE EVERY AUTO SHOP IS TELLING MY HUSBAND AND I THAT IT'LL COST APPROXIMATELY $1900+ TO FIX!! THIS IS ABSOLUTELY INSANE BECAUSE THERE'S NO WAY THAT THIS EPS- ELECTRONIC POWER STEERING RACK AND PINION SHOULD BE OUT ON THIS CAR!! I'VE HAD CARS FROM BEGINNING TO END AND THAT WAS NEVER AN ISSUE. HOWEVER I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS DEFECT AND THIS NEEDS TO BE FIXED!! ALL FORD FUSIONS FROM 2010+ NEEDS TO BE FIXED BECAUSE THIS IS DANGEROUS AND NOT SAFE!

01/04/2019
Components: WHEELS
Incident Date: 12/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS ON THE WHEELS WERE LOOSE AND WOULD NOT TIGHTEN. THE VEHICLE DISPLAYED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 11V570000 (WHEELS). THE VEHICLE WAS TAKEN TO PRICE FORD OF TURLOCK (5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382, (209) 669-5200), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD NOT SERVICE THE VEHICLE. THE FAILURE MILEAGE WAS 108,000.

01/04/2019
Components: STEERING
Incident Date: 12/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

POWER STEERING ASSIST FAILED WHILE VEHICLE WAS PARKED AND THE ENGINE WAS OFF. THE CAR WAS DERIVABLE AND TAKEN TO THE DEALER THE NEXT DAY. DEALER REPORTED THAT "PULLED CODES FROM PCM. FOUND CODE P07AE: 09-C8". DEALER QUOTED $2,100 TO REPLACE STEERING GEAR. I REQUESTED THAT THEY "RESET CODES" WHICH WAS DONE. POWER STEERING ASSIST BEGAN WORKING. I BELIEVE THAT YOU ARE INVESTIGATING THIS ISSUE AND THAT FORD DID RECALL SOME VIN'S BUT NOT OTHERS.

01/03/2019
Components: STEERING
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 42 MPH, THE STEERING SEIZED AND THE POWER STEERING AND ADVANCETRACK WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO RAY SKILLMAN FORD (1250 US-31, GREENWOOD, IN 46143, 317-884-7164), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16769738. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

01/02/2019
Components: STEERING
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

MY 18 YEAR OLD DAUGHTERS 2010 FORD FUSION WENT IN TO A STEERING FAILURE MODE WHILE IN MOTION ON A HIGHWAY ON HER WAY HOME FROM SCHOOL. THE VEHICLES STEERING WAS INOPERABLE FOR SEVERAL MILES AND SHE WAS ABLE TO FORCE THE WHEEL WITH NO POWER TO MAKE 3 TURNS TO GET TO OUR HOME IN THE COUNTRY. THE MESSAGE AND FAULT CLEARED WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED THE NEXT MORNING. IT HAS HAPPENED 5-6 MORE TIMES OVER THE PAST MONTH. I HAVE TAKEN HER OUT OF THE VEHICLE IN FEAR SHE WILL BE INVOLVED IN A SERIOUS ACCIDENT.

01/01/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT. IT LOCKED UP AND NOW STATES ADVANCE TRACSYSTEM ERROR COMES UP NOW AS WELL

12/31/2018
Components: ENGINE
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

2010 FUSION HYBRID LOST POWER THEN SHUT DOWN. A WARNING ON THE INSTRUMENT PANEL SAID TO PULL OVER SAFELY AND STOP. I HAVE DONE RESEARCH AND FOUND OTHER DRIVERS OF THE SAME MAKE AND MODEL ARE HAVING THE SAME PROBLEM. IF THIS WERE TO HAPPEN IN HEAVY TRAFFIC IT COULD CAUSE AN ACCIDENT. APPARENTLY FORD MOTOR IS AWARE OF THE PROBLEM BUT HAS DONE NOTHING TO REMEDY THE SITUATION. MY UNDERSTANDING IS THE PROBLEM MAY BE WITH THE THROTTLE BODY ACCORDING TO SOME OF THE COMPLAINTS I HAVE READ. MY VEHICLE IS OUT OF WARRANTY BUT OTHERS HAVE HAD THE PROBLEM WITH VEHICLES UNDER WARRANTY. THIS PROBLEM OCCURRED AT 45 MPH, THANKFULLY JUST BEFORE TURNING ONTO I95 INTERSTATE ENTRANCE.

12/30/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8R2******
Summary

I WENT TO DRIVE MY CAR AND LOST ALL STEERING CAPABILITIES...THE POWER STEERING WAS LOST. I STILL HAD TO GET MY CAR HOME WHICH WAS STILL A SAFETY ISSUE WITHOUT THE POWER STEERING I WAS CLOSE TO HOME AND I WAS IN A PANIC WITHOUT THE STEERING CAPABILITIES. THE CAR WAS IN MOTION TO GET IT HOME. THIS WAS A VERY SCARY SITUATION. IF I HAD BEEN ON A MAJOR ROAD THIS WOULD OF BEEN A SERIOUS SITUATION WHICH WOULD OF LEAD TO AN ACCIDENT NOT BEING ABLE TO STEER THE VEHICLE. THERE NEEDS TO BE A RECALL FOR THESE POWER STEERING MECHANISMS.. I AM SURPRISED THERE HASN'T BEEN BECAUSE I AM AWARE THERE ARE THOUSANDS OUT THERE WITH THE SAME PROBLEM. WE HAVE NOT MOVED THE CAR FROM THE GARAGE YET TO GET IT TO A DEALER STILL UNSAFE TO DRIVE. FORD NEEDS TO RECALL ALL VEHICLES WITH THIS PROBLEM

12/30/2018
Components: SERVICE BRAKES
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING TO WORK AND IT FELT LIKE I HIT AN ICE PATCH IN THE ROAD AND ALMOST REAR ENDED ANOTHER VEHICLE. EVER SINCE THEN MY BRAKES HAVE BEEN SOFT, I HAVE DONE JUST ABOUT EVERYTHING BESIDES CHANGING MAJOR HARDWARE ON THE VEHICLE AND STILL NO CHANGE. I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE ANYMORE AND REALLY WANT A RESOLUTION TO THE ISSUE

12/29/2018
Components: AIR BAGS
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

I HAVE CALLED SEVERAL TIMES ABOUT THE RENTAL TIL THE PART COMES IN, MY DASHBOARD IS CONSTANTLY SAYING CLEAR PASSENGERS AREA FOR AIRBAG, I HAVE CALLED THE FORD COMPANY BUT I AM GETTING A RUN AROUND, I HAVE NO OTHER VEHICLE TO DRIVE SO I STILL DRIVING THIS ONE BUT I AM SCARED, PLEASE EITHER GIVE ME A RENTAL OR FIX IT PLEASE

12/28/2018
Components: STEERING
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

12/27/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROSSROADS FORD OF INDIAN TRAIL (88 DALE JARRETT BLVD, INDIAN TRAIL, NC 28079, (704) 912-0560) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/27/2018
Components: AIR BAGS
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110, 888-698-0893) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2018
Components: SERVICE BRAKES
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY 2010 FORD FUSION'S BRAKE PEDAL SUDDENLY BEGAN GETTING SPONGY A FEW MONTHS AGO AND REMAINED LIKE THAT INDEFINITELY. THE PEDAL WOULD HAVE TO BE DEPRESSED ALL THE WAY TO THE FLOOR FOR BRAKING PRESSURE TO KICK IN. I WAS DRIVING IN MY NEIGHBORHOOD ONE ONE DAY GOING ABOUT 20MPH AND THE BRAKES BECAME COMPLETELY UNRESPONSIVE AFTER MULTIPLE DEPRESSES TO SLOW FOR A SPEED BUMP. I ENDED UP STOPPING THE CAR WITH THE HAND BRAKE. THIS WAS ON NOVEMBER 28TH 2018. THE BRAKES HAVEN'T WORKED SINCE, I TOOK IT TO THE MECHANIC AND THEY REPLACED MY BRAKE MASTER CYLINDER AND BLED THE SYSTEM. THAT DID NOTHING. AFTER FURTHER ANALYSIS THEY CONCLUDED IT'S THE ABS ASSEMBLY THAT HAS FAILED - TOLD ME THERE'S NOTHING THEY CAN DO ABOUT THAT AS THE ABS MODULE CAN ONLY BE PROGRAMMED AT A FORD DEALERSHIP. I WENT IN TO GET A QUOTE, THE NEEDED ABS COMPONENTS WILL RUN ME APPROXIMATELY $1800 NOT INCLUDING LABOR COSTS. OUTRAGEOUS. I'M A COLLEGE STUDENT AND TO TOP IT ALL OF I LOST MY PART-TIME JOB I HAD DUE TO NOT HAVING A CAR TO GO TO WORK. PLEASE IS THEIR SOMETHING THAT CAN BE DONE ABOUT THIS?

12/24/2018
Components: STEERING
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA8AR******
Summary

STEERING:ELECTRIC POWER ASSIST SYSTEM , FALIURE. THE VEHICLE PULLED HARD TO THE RIGHT ALMOST CAUSING ME TO CRASH. ON THE HIGHWAY .THE ELECTRONIC POWER SYSTEM GAVE OUT ON ME .NOT SAFE TO DRIVE.THERE IS A RECALL ON NEWER MODELS LIKE 2011 BUT NOT 2010

12/22/2018
Components: STEERING
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

CAR'S STEERING FAILED AND ALMOST CAUSED AN ACCIDENT. MY DAUGHTER WAS DRIVING AND THE POWER STEERING STOPPED WHILE SHE WAS DRIVING DOWN A CITY AFTER LEAVING THE FORD DEALER FOR A AIRBAG REPAIR AT 30-40 MILES PER HOUR. TOOK IT RIGHT BACK TO FORD DEALER SAID IT WOULD BE APPROXIMATE $2000 TO REPAIR. WE HAVE HAD THE CAR SINCE 6,000 MILES AND NOW IT HAS 65,000 MILES.

12/21/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I DON'T SEEM TO UNDERSTAND HOW THIS ISSUE HAS NOT BEEN AN OFFICIAL RECALL YET DIRECTED BY THE NHTSA. OUT OF 3806 (AS OF DEC 20 2018) THERE ARE 1024 STRICTLY RELATED TO STEERING. I AS WELL AS SO MANY OTHER FORD OWNERS HAVE FALLEN VICTIM TO THE FAILING OF THE ELECTRONIC POWER STEERING ASSIST. WENT OUT TO GO TO WORK LAST NIGHT AND POWER STEERING ASSIST FAULT" CONTINUES TO DISPLAY, RESTARTING VEHICLE DOES NOT SEEM TO FIX AS OTHERS HAVE STATED. AM GLAD THIS DID NOT OCCUR WHILE DRIVING AS HAS HAPPENED IN OTHER REPORTS. I AM SERIOUSLY QUESTIONING AS OTHERS HAVE IF IT IS GOING TO TAKE AN ACCIDENT THAT KILLS SOMEONE BEFORE THIS INVESTIGATION IS TAKEN SERIOUSLY. FROM WHAT I CAN SEE ITS SOMETHINGS THAT HAS BEEN WELL KNOWN SINCE THIS TIME LAST YEAR, YET PEOPLE CONTINUE TO HAVE IT FAIL, AND NOTHING IS DONE ON FORDS PART. THEY JUST KEEP COLLECTING MONEY FROM PEOPLE THAT HAVE NO OTHER OPTION THAN TO HAVE THEM FIX IT. ONCE THE DEALER OPENS I AM GOING TO BE HAVING TO GET THE CAR TOWED TO THE DEALER TO HAVE ISSUE RESOLVED, AND I'M SURE BE QUOTED THE $1,500-1,800 THAT OTHERS HAVE BEEN QUOTED, AS WELL AS BE TOLD "WE HAVEN'T HEARD ANYTHING ABOUT THIS" UNTIL I MENTION ALL THE REPORTS, MUCH LIKE MY DOOR HANDLE THAT BROKE, AND WASN'T UNTIL I TALKED TO A DIFFERENT CUSTOMER SUPPORT AGENT THAT IT ACTUALLY WAS WELL KNOWN. WHAT I'M SEEING IS ISSUES WHICH ARE VERY COMMON, AFFECTING HUNDREDS TO THOUSANDS OF OWNERS, BUT FORD CONTINUES TO SAYS ITS NOT THEIR PROBLEM, IT HASN'T BEEN RECALLED SO WE MUST PAY TO GET IT FIXED AND BE ON OUR WAY. HONESTLY THINKING AS OTHERS THAT EVEN AS HAPPY AS I HAVE BEEN IN THE PAST WITH FORD, IT WILL PROBABLY NOT BE MY VEHICLE OF CHOICE COME TIME TO BUY A NEW CAR AS RECENTLY ISSUES THAT SHOULD BE GETTING ADDRESSED ARE CONSISTENTLY NOT BEING ADDRESSED.

12/21/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DRIVERS SIDE FRONT DOOR LATCH FAILED WHEN I TRIED TO EXIT THE VEHICLE. TOOK IT TO THE DEALER AND WAS ORIGINALLY TOLD "WE HAVEN'T HEARD ANY COMPLAINTS ABOUT ANYTHING LIKE THAT FROM OTHER CUSTOMERS" UNTIL I CALLED BS AND STATED I HAVE SEEN COUNTLESS REPORTS ONLINE REGARDING THIS EXACT SAME ISSUE. THEN ALL OF A SUDDEN IT WAS . . .OH YEAH, I THINK I REMEMBER HEARING ABOUT THIS ISSUE, BUT GEE NO RECALL FOR IT SO YOUR GOING TO HAVE TO PAY OUT OF POCKET TO GET IT FIXED. EVEN THOUGH ITS SOMETHING THATS THE EXACT SAME PROBLEM THAT HAS BEEN RECALLED IN OTHER VEHICLES. WHY DOES IT SEEM ISSUES WITH FORD FUSION ARE CONTINUOUSLY LOOKED OVER, ISSUES WHICH SHOULD HAVE BEEN ADDRESSED AS A SAFETY ISSUE AND RECALLED.

12/21/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO CAVALIER FORD GREENBRIER (1515 S MILITARY HWY, CHESAPEAKE, VA 23320) WHERE IT WAS DIAGNOSED THAT THE EVAPORATOR PURGE VALVE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL VAPOR VENT VALVE FAILED AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V79300 (FUEL SYSTM, GASOLINE). THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,676.

12/20/2018
Components: STEERING
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

POWER STEERING FAILURE WHILE CAR IN MOTION. STEERING EXTREMELY DIFFICULT, LOCKS AT RANDOM AND STEERS CAR IN UNINTENDED DIRECTIONS OF TRAVEL. SERVICE POWER STEERING AND ADVANCETRAC FAULTS ON DASH.

12/20/2018
Components: STEERING
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING CUTS OUT WHEN THE CAR IS BEING DRIVEN!!! THIS HAS HAPPENED SEVERAL TIMES WHEN MAKING A TURN. THE LAST TIME IT HAPPENED WAS DECEMBER 2, 2018 ON MONROEVILLE BLVD IN MONROEVILLE PA. WHEN THIS HAPPENS THE MESSAGE "POWER STEERING ASSIST FAULT" IS DISPLAYED ON THE DASHBOARD. SINCE THEN EVERY TIME THE CAR IS STARTED THIS MESSAGE IS DISPLAYED, AND THERE IS NO POWER STEERING ANYMORE.THE NHTSA HAS MADE FORD RECALL THE 2011-2013 FORD FUSION YEAR MODELS FOR THIS PROBLEM, BUT HASN'T MADE THEM RECALL THE 2010 YEAR MODEL THAT HAS THE SAME PROBLEM. I AM AFRAID TO DRIVE THE CAR SINCE YOU NEVER KNOW WHEN THIS WILL HAPPEN, NOT TO MENTION THIS CAR IS ALSO ON THE RECALL LIST FOR THE PASSENGER AIRBAG POSSIBLY NOT DEPLOYING IN A CRASH. THE SAFETY OF MY FAMILY AND FRIENDS, ESPECIALLY WHO EVER IS IN THE PASSENGER FRONT SEAT IS THE MOST IMPORTANT THING TO ME!!! HOW CAN I DRIVE A CAR THAT IS UNSAFE? WHY HASN'T FORD RECALLED THIS MODEL YEAR LIKE THEY DID THE OTHER YEARS? I WAS TOLD BY THE FORD DEALER THERE IS NOTHING THEY CAN DO FOR ME, AND THE REPAIR WOULD COST BETWEEN $1800. AND $2200. FORD KNOWS THERE IS A PROBLEM AND WON'T DO ANYTHING ABOUT IT, THAT IS WHY I AM CONTACTING YOU. ANYTHING YOU CAN DO IS GREATLY APPRECIATED.

12/19/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS WARNING HAD COME ON SEVERAL TIMES OVER THE PAST FEW MONTHS, BUT THE OWNER'S MANUAL FOR THE FORD FUSION 2010 SAYS TO TURN OFF THE CAR FOR 10 SECONDS AND RESTART IF THIS HAPPENS (PGS 213-15). THIS HAD SOLVED THE PROBLEM THE PAST FEW TIMES. THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. I HAVE SEEN THAT THERE HAVE BEEN MANY PROBLEMS WITH FORD'S EPS SYSTEM, ESPECIALLY SINCE 2011-2013 MODELS HAVE BEEN RECALLED. I WAS FORTUNATE THAT IT HAPPENED IN A PARKING LOT, BUT WANTED TO REPORT THE INCIDENT.

12/19/2018
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING FUSION SERVICE DOWN HIGHWAY SUNDAY(12-16-18) SERVICE POWER STEERING NOW LIGHT CAME ON & COULDN'T TURN STEERING WHEEL WITHOUT COMPLICATIONS & HAD TO GET HOME TO PARK CAR BEFORE I HIT SOMETHING DUE TO STEERING WHEEL TOO HARD TO STEER, CAR SHAKING, AND COULDN'T HARDLY KEEP IN LANE. THE SERVICE ADVANCE LIGHT ALSO CAME ON & BOTH REMAIN ON & LITTLE TO NO CONTROL LEFT TO STEER THE CAR SO CAR REMAINS PARKED. FORD KNOWS THERE ARE ISSUES WITH THIS PART AND EXTREMELY COSTLY REPAIRS AND PART IS A NECESSITY TO SAFELY OPERATE THE CAR. THIS PART SHOULD BE RECALLED AND REPAIRED AT THE COST OF FORD MOTOR NOT THEIR CUSTOMERS WHO SEEK A SAFE CAR TO TRANSPORT THEMSELVES AND THEIR FAMILIES IN.

12/18/2018
Components: STEERING
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE POWER STEERING SEIZED. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

12/18/2018
Components: STEERING
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

POWER STEERING ASSIST FAULT

12/18/2018
Components: STEERING
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

A ERROR COMES UP ON DASH DISPLAY ' POWER STEERING ASSIST ERROR' THE BELL RINGS AND CAR LOCKS UP. YOU CANNOT STEER THE VEHICLE. I WAS LUCKY I WAS JUST PULLING OUT OF MY STREET AND ONLY GO 10 MPH. IF I WAS ON THE FREEWAY THIS COULD HAVE BEEN DISASTROUS. I LOOKED IT UP AND COME TO FIND OUT IT IS A DESIGN FLAW. 2012 AND 2011 HAVE BEEN RECALLED BUT NOT THE 2010S?? I JUST PAID OFF MY CAR AND NOW IT'S TOO DANGEROUS TO DRIVE PLEASE HELP. THIS ERROR HAS HAPPENED 3 TIMES

12/18/2018
Components: STEERING
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

STEERING INTERMITTENTLY LOCKS UP WHILE DRIVING ON CITY STREETS. IT IS DRIVEN BY A YOUNG DRIVER, AND I AM UPSET TO FIND OUT SO MANY OTHER PEOPLE HAVE THIS COMPLAINT AND FORD HAS NOT EXTENDED THEIR RECALL TO THE 2010 MODEL. THIS IS A SERIOUS SAFETY ISSUE AND IT IS NOT A COINCIDENCE WHEN SO MANY OTHER 2010 FUSION OWNERS EXPERIENCE THE SAME ISSUE. RIDICULOUS.

12/17/2018
Components: STEERING
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

JUST LIKE OTHERS HAVE SAID THE POWER STEERING IN MY WIFE'S CAR WENT OUT. THANK GOODNESS SHE WAS PARKED WHEN IT WENT OUT DUE TO THE FACT WE ARE DRIVING OUR 16 MONTH OLD AROUND IN IT. ALSO JUST LIKE THE OTHERS WE HAVE BEEN TOLD IT WOULD BE AROUND 1,500.00 TO 1,800.00 DOLLARS TO REPAIR.

12/17/2018
Components: AIR BAGS
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

AIRBAGS IN MY CAR ARE DEFECTIVE, HAVE CALL THE DEALERSHIP AT LEAST 4 TIMES ABOUT GETTING THEM REPLACED UNDER NHTSA RECALL# 16V384.

12/17/2018
Components: POWER TRAIN
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

MY ELECTRONIC POWER STEERING WENT OUT ON THE FREEWAY. IT'S A KNOWN PROBLEM WITH THE ELECTRONIC POWER ASSISTED STEERING.

12/17/2018
Components: AIR BAGS
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MY CAR HAS A AIRBAG RECALL NOTICE, I HAVE BEEN WAITING FOR A REPAIR ON MY CAR FOR MONTHS, I HAVE THE RENTAL CAR BUT I RECEIVED A CALL TODAY FROM THE LOCAL DEALERSHIP THAT I HAVE TO RETURN THE RENTAL TOMORROW BUT THEY CANNOT GIVE ME A ETA ON THE REPAIR FOR MY CAR? ALL THEY TOLD ME IS THAT THEY WOULD NO LONGER PAY FOR THE RENTAL AFTER TODAY. I HAVE A FAMILY OF 5 SO I'M NOT SURE HOW I CAN PUT MY FAMILY IN MY CAR AND BE SAFE? MY RECALL NUMBER NHTSA 16V-384. I WAS HOPING SOMEONE CAN GIVE ME DIRECTION ON THIS. I CALLED FORD MOTOR COMPANY AND WAS TOLD THAT I WOULD HAVE TO ASK FOR A EXTENSION FROM THE SAME DEALERSHIP THAT TOLD ME I HAVE TO RETURN THE RENTAL CAR IN LESS THAN 24 HOURS. THEY TOLD ME THEY DO NOT GET INVOLVED IN PRIVATELY OWNED DEALERSHIPS. WASN'T FORD MOTOR COMPANY THE ONE THAT HAD THE RECALL????

12/16/2018
Components: STEERING,SUSPENSION
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

AFTER 3 YEARS OF THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRAC WARNING MESSAGES THE CAR FINALLY HELD THE CODE LONG ENOUGH FOR FORD TO DIAGNOSE THE CODE. THERE ARE 4 CONTROL ARMS AND THE POWER STEERING RACK THAT ARE BAD IN THE CAR NOW AND FORD WANTS $2875 TO MAKE THE REPAIR WHICH I CANNOT AFFORD AND NOW HAVE A USELESS CAR.

12/14/2018
Components: STEERING
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING FAILED AND WAS REPORTED EARLIER THIS YEAR. COMPLAINT NO. 11090283. SUBSEQUENT TO INITIATING THE COMPLAINT I DID HAVE THE POWER STEERING RACK REPLACED A THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED. TOTAL COST FOR REPLACEMENT WAS $1618.37. I CALLED FORD CORPORATE AND EXPLAINED THE SITUATION. I WAS ADVISED TO KEEP MY INVOICE AND WOULD BE REIMBURSED IF THERE IS A RECALL. WITH SO MANY COMPLAINTS OF THIS NATURE (STEERING FAILURE) WHEN WILL THE NHSTA DIRECT FORD TO INITIATE A RECALL?

12/14/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE STEERING FREEZES WHEN WE ARE DRIVING AND WE CANNOT TURN THE CAR. IT IS VERY SCARY SO ARE NOT DRIVING THE CAR NOW. THE LOCAL FORD DEALERSHIP SAID IT WOULD BE $2000 REPAIR.

12/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

FILLED CAR WITH GAS A COUPLE OF WEEKS AFTER REPLACING CANISTER PURGE VALVE BEGAN TO SMELL FUEL. I TOOK THE CAR INTO THE DEALER ON 14 DECEMBER 2018 FOR THE AIR BAG RECALL AND ASKED TO HAVE THE FUEL SMELL CHECKED. THE TECHNICIAN TOLD THE TANK WAS CRACKED AND NEEDS REPLACING. HE SHOWED ME WITH THE CAR ON THE RACK THAT FUEL WAS LEAKING FROM THE TOP OF THE TANK.

12/13/2018
Components: STEERING
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I LOST MY POWER STEERING WITH NO NOTICE AND WAS UNABLE TO CONTROL THE VEHICLE.. GOOD THING THIS HAPPENED AS I WAS PULLING INTO WORK NOT WHILE I WAS ON THE HIGHWAY. THE POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST ALL CONTROL OF THE CAR. MY VEHICLE ONLY HAS 49K MILES. I SEE THIS IS A KNOWN ISSUE BUT FORD HAS NOT RECALLED THE 2010? FORD NEEDS TO TAKE ACCOUNTABILITY!

12/13/2018
Components: WHEELS
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

RECALL 11S23 DOES NOT FIX LUG STUD FRACTURE CAUSING WHEEL SEPARATION,RECALL WAS DONE YET AFTER DONE 4 OF 5 LUG STUDS BROKE OFF WHILE DRIVING RIGHT HAND FRONT AND 2 ON LEFT FRONT WHEEL . DRIVING STRAIGHT ON FREEWAY. COULD CAUSE LOSS OF LIFE

12/13/2018
Components: AIR BAGS
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (TED RUSSELL FORD, 9925 PARKSIDE DRIVE, KNOXVILLE, TN 37922) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/13/2018
Components: AIR BAGS
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

IT HAS BEEN 11 MONTHS SINCE THE RECALL (MANUFACTURER RECALL NUMBER 18S01, NHTSA RECALL NUMBER 18V046) WAS MADE AND THERE IS STILL NOT A FIX/RESOLUTION.

12/13/2018
Components: STEERING
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

POWER STEERING FAILED. MY CAR NOW HAS AROUND 182,000 MILES. 3 WEEKS AGO I STARED HAVING ISSUES WITH THE POWER STEERING LOCKING UP WHEN STARING MY CAR ON NOV 28TH. I TURNED THE KEY OFF AND I STARTED THE CAR WITH ALL WORKING OK. BUT SOMETHING SEEMS WILL GO WRONG SOON AND NEED REPAIRS A FORD DEALER RAN A TEST. TEST RESULTS FROM MY FORD DEALER SHOWED I NEED A NEW POWER STEERING SYSTEM COSTING ME AROUND $1,800. I UNDERSTAND FORD RECALLED 2011 FUSIONS INCLUDING THOSE BUILT IN SEPT OF 2010. BUT NOT ANY 2010 FUSIONS BUILT EARLIER THAT SAME YEAR.

12/12/2018
Components: STEERING
Incident Date: 12/10/2018
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM THE DOLLAR STORE ABOUT THREE MILES AWAY FROM MY HOME AND AS I WAS DRIVING DOWN THE HILL HEADED TOWARDS MY HOUSE A LIGHT CAME ON IN THE DASH BOARD. THE NEXT THING THAT HAPPEN WAS A WARNING CAME ACROSS THAT READ " SERVICE POWER STEERING NOW". LUCKILY I WAS NOT VERY FAR FROM AND WAS ABLE TO MAKE IT INTO MY DRIVEWAY. I HAVEN'T DROVE THE CAR SINCE THE INCIDENT THINKING MAYBE IT WOULD RESET, BUT IT HASN'T AND THE STEERING WHEEL WILL NOT EVEN TURN NOW.

12/12/2018
Components: SERVICE BRAKES
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC2AR******
Summary

BRAKE PEDAL WAS PRESSED ALL THE WAY TO THE FLOOR BOARD OF THE CAR AND THE CAR DID NOT REACT WELL TO STOPPING AS MY DAUGHTER APPROACHED A STOP LIGHT. SCARY NONTHELESS. NORMAL BRAKING WORKED AFTER THAT ONE INCIDENT. ANYWAY WE BROUHT TO PRIVATE MECHANIC TO CHECK THINGS OUT AND HE DID NOT FIND ANYTHING WRONG WITH BRAKE LINE OR PADS. STILL SCARY TO THINK THIS MIGHT HAPPEN AGAIN.

12/12/2018
Components: SERVICE BRAKES
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I HAVE A 2010 FORD FUSION SE WHERE THE ENTIRE BRAKING SYSTEM LITERALLY FAILED WHILE RUNNING MY ERRANDS. THE BRAKE PEDAL WENT ALL THE WAY TO FLOOR WHEREBY I HAD TO USE THE EMERGENCY BRAKE TO STOP. FORTUNATELY I DID NOT HIT ANYONE OR ANYTHING. THE LOCAL FORD DEALERSHIP EVENTUALLY DIAGNOSED THE "HYDRAULIC CONTROL UNIT" HAD COMPLETELY FAILED. READING ONLINE, IT IS MY UNDERSTANDING THAT THIS HAS BECOME A NATIONAL PROBLEM REGARDING THESE PARTICULAR FORD VEHICLES AND QUITE A FEW PEOPLE UNFORTUNATELY HAVE HAD ACCIDENTS SINCE THEY COULD NOT STOP PROPERLY IN TIME. IT APPEARS THIS HAS / COULD BECOME A VERY DANGEROUS SITUATION FOR OTHERS ON THE ROAD. CARS SHOULD BE ABLE TO STOP PROPERLY AND A CAR WHOSE ENTIRE BRAKING SYSTEM FAILS WITHOUT NOTICE COULD SERIOUSLY HURT / PERHAPS KILL SOMEONE. WE WOULD GREATLY APPRECIATE IT IF A NATIONAL RECALL WAS ORDERED BY THE NHTSA. THANK YOU FOR YOUR TIME AND ASSISTANCE.

12/12/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BRADLEY FORD LINCOLN, 1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, AZ 86403, (928)-855-1191) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT AIR BAG WAS REPAIRED. *JB

12/12/2018
Components: STEERING
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE SERVICE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HER RESIDENCE AND THEN THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.

12/11/2018
Components: STEERING
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY CAR COMPUTER IS GIVING ME WARNING POWER STEERING FAULT WHICH IS BEEN RECALLED FOR 2011 TO 2015 MODELS. THESE REFUSE TO FIX MY MODEL BECAUSE IT IS A 2010 THIS IS A FACTORY DEFECT AS WELL

12/11/2018
Components: AIR BAGS
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COURTESY FORD (837 PHILLIPS BLVD, SAUK CITY, WI 53583, 608-643-8553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/11/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V04600 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (WETZEL FLEET, 4500 NATIONAL RD E, RICHMOND, IN 47374, (888) 797-6982) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/10/2018
Components: WHEELS
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEEL STUDS BREAK OFF. THE WHEEL STUDS HAVE BROKEN OFF MULTIPLE TIMES WHILE BEING TORQUED DOWN AT THE DEALERSHIP. THEY HAVE BROKEN OFF WHEN I'VE REPLACED A TIRE, THEY HAVE BROKEN OFF WHEN OTHER REPAIR SHOPS HAVE WORKED ON THEM. I HAVE ALREADY HAD THEM REPLACED TWICE, AND NEED TO HAVE THEM REPLACED A THIRD TIME.

12/10/2018
Components: WHEELS
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEEL STUDS HAVE BROKEN WHILE BEING SERVICED BY FORD, THEY HAVE BROKEN OFF WHEN I'VE REMOVED THE WHEELS, THEY HAVE BROKEN OFF WHEN INDEPENDENT REPAIR SHOPS HAVE REMOVED THE WHEELS. FORD COVERED THIS UNDER 11S23 (NHTSA 11V574000). HOWEVER, MY VEHICLE WAS MANUFACTURED DURING THE DATES SPECIFIED BY FORD, HAS THE WHEELS WHICH EXHIBIT THE PROBLEM, AND HAS EXPERIENCED THIS PROBLEM MULTIPLE TIMES. FORD SAYS MY VIN DOES NOT MATCH ONE OF THE RECALLED VEHICLES. I HAVE PAID TO HAVE THE WHEEL STUDS REPLACED, ON MULTIPLE OCCASIONS.

12/10/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

WHILE DRIVING THE CAR IN TOWN, THE POWER STEERING WAS LOST AND A CORRESPONDING ERROR LIGHT ILLUMINATED ON THE DASH "SERVICE POWER STEERING NOW". THE CAR BECAME VERY HARD TO MANEUVER AFTER THE LOSS OF THE POWER STEERING SYSTEM. THANKFULLY MY WIFE WAS NOT DRIVING THE CAR AT THE TIME AS I DON'T SHE COULD HAVE APPLIED THE AMOUNT OF FORCE TO SAFELY MANEUVER THE CAR OUT OF TRAFFIC.

12/10/2018
Components: SERVICE BRAKES
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FELT SPONGY AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE BRAKES NEEDED TO BE BLED. THE REPAIRS WERE COMPLETED, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.

12/10/2018
Components: STEERING
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED RIGHT AFTER THE VEHICLE WAS STARTED FROM A PARKED POSITION. ALSO, THE POWER STEERING INDICATOR ILLUMINATED REGARDING A POWER STEERING ASSIST FAULT ERROR. ONCE THE CONTACT WAS DRIVEN HOME, IT WAS RESTARTED AND OPERATED NORMALLY. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,800. *TT CONSUMER STATED FAILURE OCCURRED AS DESCRIBED ON REVERSE SIDE. ALL POWER ASSIST FAILED VEHICLE HOME TURNED OFF - RESTARTED AND STEERING WORKED, HAVEN'T HAD PROBLEM SINCE. FORD RECALLED 2011-2015 SAME PROBLEM.*JB

12/10/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENSKE FORD (8970 LA MESA BLVD, LA MESA, CA 91942, (619) 464-7777) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/09/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE STEERING LOCKED UP AND WAS AN INDICATOR THAT THE STEERING NEEDED TO BE SERVICED NOW! SO CANT STEER THE VEHICLE. I WAS AT WORK TO LEAVE AND COULDN'T MOVE THE STEERING WHEEL. I HAD ALL I COULD TO MOVE IT OUT OF THE WAY. VERY DANGEROUS NEEDLESS TO SAY.

12/09/2018
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

I HAVE HAD MY POWER STEERING REPLACED B4 AT FORD OF VENTURA THEY TOOK ABOUT 2 MONTHS TO FIND THE CORRECT ELECTRICAL POWER STEERING RACK FOR MY VEHICLE NOW THE POWER STEERING RACK IS OUT AGAIN AND THEY REFUSE TO FIX IT BECAUSE I FILED WITH THE BETER BUISNES BUREAL ABOUT RECENTLY BEING OVERCHARGED FOR A IGNITION SWITCH I WOULD LIKE MY POWER STEERING TO WORK CAN IT PLEASE B REPLACED!?

12/09/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AFTER GETTING OFF OF THE INTERSTATE AND HEADING TO DINNER WITH MY GIRLFRIEND, EVERYTHING WAS OKAY AND RUNNING SMOOTH. WHILE HEADING BACK HOME, THE "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING" LIGHTS COME ON UNEXPECTEDLY. SO, I PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. THIS SOLVED NOTHING, FURTHERMORE IT MADE THE ISSUE EVEN WORSE. SIMPLY SEARCH "2010 FORD FUSION" ON GOOGLE AND YOU'LL SEE MANY STORIES JUST LIKE MINE IN A MATTER OF A FEW SCROLLS. THE WORST PART OF THIS WHOLE THING ISN'T EVEN THE HUNDREDS AND HUNDREDS OF DOLLARS THAT MUST BE PUT INTO THE REPAIR. IF MY POWER STEERING WOULD HAVE WENT OUT WHILE I WAS ON THE INTERSTATE, I WOULD NOT BE HERE TODAY TO TELL MY STORY. SO, WHAT'S IT WORTH TO YOU, FORD? IS MY LIFE WORTH THE $1,500 TO YOU OR WILL YOU LET THIS CONTINUE TO HAPPEN UNTIL A LIFE IS TAKEN?... BUT THAT QUESTION MIGHT UNFORTUNATELY BE TOO LATE.

12/09/2018
Components: SERVICE BRAKES
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. BROUGHT THE CAR TO THE LOCAL FOR DEALER AND THEY DIAGNOSED THE PROBLEM AS BRAKE PADS AND ROTORS, OBVIOUSLY PADS AD ROTORS HAVE NOTHING TO DO WITH THE BRAKE PEDAL GOING TO THE FLOOR WHILE BRAKING. I DID RESEARCH AND TESTING ON THE CAR AND FOUND THE CAUSE OF THE ISSUE. THE CAUSE IS A FAILED ABS PUMP. APPARENTLY THIS IS A WELL KNOWN FAILURE IN FORD FUSIONS AND CAN AND DOES CAUSE COMPLETE LOSS OF BRAKING LEADING TO ACCIDENTS. THE ABS SYSTEM THAT FORD DESIGNED AND INSTALLED IN THE FUSION HAS A MAJOR SAFETY DEFECT, IN THAT IF THE ABS PUMP HAS AN INTERNAL LEAK THEN WHEN THE BRAKE PEDAL IS DEPRESSED THE BRAKE FLUID IS ALLOWED TO FLOW PASSED THE ABS PUMP, ALLOWING THE BRAKE PEDAL TO GO TO THE FLOOR. WHEN THE BRAKE PEDAL GOES TO THE FLOOR BAKING IS LIMITED OR NON EXISTENT. PLEASE DO AN INTERNET SEARCH AND YOU WILL SEE THAT THIS IS A COMMON OCCURRENCE THAT FORD HAS NOT ADDRESSED AND HAS NOT TRAINED IT TECHNICIANS TO IDENTIFY. MY CHILDREN DRIVE THIS CAR AND I FOUND OUT ABOUT THIS ISSUE BY DRIVING THE CAR TO THE DEALERSHIP FOR THE AIRBAG RECALL. PLEASE DO SOMETHING ABOUT THIS ISSUE

12/08/2018
Components: SERVICE BRAKES
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: VIN: 3FAHP0******
Summary

PARKING BRAKE WILL NOT RELEASE IN COLD WEATHER. THIS HAS HAPPEN ON SEVERAL OCCASIONS. IN SOME CASES THE ONLY ALTERNATIVE WAS TO DRIVE THE CAR CAUSING BRAKE TO GET HOT.

12/08/2018
Components: SERVICE BRAKES
Incident Date: 12/04/2018
Crash: No
Fire: No
Summary

ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT IS FAILING. I HAVE READ MULTIPLE REPORTS OF OTHERS AND THIS SHOULD BE RECALLED. CAUSES BREAKS TO GET SPONGY AFTER A SMALL SLIDE ON THE ROAD. I WAS ON MY ROAD, SLID ON ICE ABOUT 3 FEET AND AFTER THAT THE BREAKS WENT SPONGY.

12/08/2018
Components: STEERING
Incident Date: 12/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

THE ELECTRONIC POWER STEERING WENT OUT WHEN PULLING IN TO A PARKING LOT RESTAURANT WITH NO WARNING. AS THE VEHICLE WAS SLOWING DOWN AND THE TURN WAS ALREADY MADE OFF THE HIGHWAY, THE POWER STEERING STOPPED WORKING. PARKED THE CAR ATE AND CAME BACK OUT TO SEE IF THE PROBLEM WAS JUST A RANDOM ISSUE, IT WAS NOT. THANKFULLY THE PARKING LOT WAS EMPTY AS IT COULD HAVE CAUSED AN ACCIDENT.

12/08/2018
Components: SERVICE BRAKES
Incident Date: 12/08/2018
Crash: No
Fire: No
Summary

TAKATA RECALL BRAKES COMPLETELY WENT OUT. NO PRESSURE IN THE PEDAL. IF IT WASN'T FOR THE EMERGENCY BRAKE I WOULD OF HIT ANOTHER VEHICLE WITH MY CHILDREN IN THE CAR. I HAVE DONE RESEARCH AND IT HAS SHOWED MULTIPLE COMPLAINTS ABOUT THIS ON GOING ISSUES WITH THE BREAKS IN THE FUSIONS AND MILAN'S.

12/08/2018
Components: SERVICE BRAKES
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING NORMALLY ON ANY TYPE OF ROAD AND COMING TO A STOP WHEN BRAKES ARE APPLIED, PEDAL WILL SOFTLY GO TO THE FLOOR ALL THE WAY AND CAR WILL NOT STOP UNLESS PUMPED A FEW TIMES. THIS STARTED HAPPENING AFTER A MONTH WHEN I BOUGHT THIS CAR FROM LANG AUTOS IN LYNNWOOD, WASHINGTON. FIRST TIME IT HAPPENED WHEN I HAD TO STOP ABRUPTLY AND THERE WAS GRAVEL ON THE ROAD WHICH ENGAGED ABS. AS SOON AS ABS WAS ENGAGED BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND MY CAR HARDLY STOPPED CAUSING ME TO RUN A RED LIGHT. I WAS ALMOST ABOUT TO RUN INTO A PEDESTRIAN. THIS IS A PERMANENT ISSUE AND I HAVE HAD ROTORS BRAKE PADS CALIPERS CHECKED. I HAVE ALSO HAD THE BRAKES BLED AND TESTED FOR ANY LEAKS. IT CAME OUT NEGATIVE. MASTER CYLINDER WORKS FINE AND THERE IS NO LEAKS IN BRAKE LINE. NO LEAKS IN ANY JOINTS THAT CONNECTS TO MASTER CYLINDER AND ABS MODULE. I HAVE HAD MY CAR TESTED AND SEEMS LIKE THE ISSUE COMES FROM ABS MODULE/CONTROLLER THAT MIGHT NEED A REPLACEMENT. IT IS A VERY COSTLY PART PLUS LABOR COSTS ARE HUGE. ON TOP OF THAT I HAVE ALREADY SPENT HUNDREDS OF DOLLARS IN DIAGNOSING CAUSE AND REPLACING PARTS THAT ARE NOT RELATED TO ACTUAL COST.

12/07/2018
Components: STEERING
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ELECTRIC POWER STEERING (EPS) FAILURE AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD EXTREME DIFFICULTY MANEUVERING THE STEERING WHEEL WHEN THE FAILURE OCCURRED AND THE EPS WARNING INDICATOR ILLUMINATED. THE DEALER (MCLARTY DANIEL FORD LINCOLN, 2609 S WALTON BLVD, BENTONVILLE, AR 72712, (479) 250-0922) WAS NOTIFIED. THE DEALER DID NOT LOOK FOR A DIAGNOSTIC TROUBLE CODE AND STATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED. THE DEALER AND MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/07/2018
Components: STEERING
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "FIX POWER STEERING" ALSO APPEARED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (LIBERTY FORD, 3101 CENTER RD., BRUNSWICK, OH) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

12/06/2018
Components: WHEELS
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHROME CAP COVER OVER THE LUG NUTS EXPANDED ON ALL FOUR TIRES. AS A RESULT, THE LUG NUTS WERE DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

12/06/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015, (816) 229-4400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/06/2018
Components: WHEELS
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

THE WHEEL LUG STUDS ARE BREAKING (INFERIOR METAL) RECALL 11S23 WAS COMPLETED BUT DOES NOT REPLACE ALL LUG STUDS JUST BROKEN ONES .YESTERDAY 4 OF 5 ON FRONT WHEEL BROKE IN HALF. RECALL SHOULD REPLACE ALL LUG STUDS.DRIVING ON FREEWAY 55 VIBRATION OCCURED STOPPED VEHICLE AND TOWED TO FORD. NOT COVERED BY RECALL

12/06/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE DUE TO THE RECALL. THE CONTACT STATED THAT THE PART WAS AVAILABLE, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DRIVEN FOR SIX MONTHS AND BECAME TOTALLY INOPERABLE. THE CONTACT STATED THAT THE BRAKES HAVE RUSTED OUT, THE ACCELERATOR AND BRAKE PEDALS GO DOWN TO THE FLOORBOARD WHEN DEPRESSED, AND THERE WAS AN ABNORMAL OIL ODOR COMING FROM INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT CALLED ELDER FORD (9560 N FLORIDA AVE, TAMPA, FL 33612, (813) 498-0779), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 98,196.

12/05/2018
Components: AIR BAGS
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

FORD DEALER SHIPS ARE NOT HONORING FORDS SETTLEMENT REGARDING RENTAL CARS. WHEN COMPLAIN TO FORD ABOUT DEALERSHIPS BASICALL TOLD TOO BAD. CAN'T HELP YOU. EVEN THOUGH THEY DO NOT HAVE THE PART IN STOCK, CLAIM THEY HAVE TO ORDER IT. MAYBE IN 3-6 WEEKS THEY MAY GET THE PART.

12/04/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE STEERING ASSIST AND ADVANCE TRAC BOTH CAME ON AND POWER STEERING NO LONGER FUNCTIONS. IT HAS BEEN FUNCTIONING FINE FOR THE LAST 8MONTHS I HAVE OWNED THE VEHICLE.

12/04/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Summary

SUDDEN FAILURE OF THE POWER ASSISTED STEERING WITH THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES. FULLY REVERTING TO MANUAL STEERING WITH NO WARNINGS UNTIL THE EVENT OCCURRED. AT THE TIME OF THE FAILURE THE CAR WAS TRAVELLING ON A STRAIGHT SECTION OF A PAVED ROAD AT ROUGHLY 35 MPH.

12/04/2018
Components: STEERING
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WHILE DRIVING KIDS TO SCHOOL CHECK AUTOTRAC AND CHECK POWER STEERING LIGHTS ACTIVATED. AFTER DROPPING KIDS OFF AND ARRIVING HOME, CAR WAS TURNED OFF. CAR WAS STARTED AGAIN TO TAKE TO GARAGE TO BE CHECKED, BUT WIFE COULD NOT TURN WHEEL. HUSBAND WITH MUCH EFFORT DROVE 1/4 MILE TO GARAGE. UPON CHECKING W/GOOGLE HAVE FOUND HUNDREDS OF SAME COMPLAINTS, SOME INVOLVING ACCIDENTS.

12/04/2018
Components: STEERING
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

UPON STARTING THE CAR THE WARNING LIGHTS STARTED TO GO OFF SAYING THERE WAS A "POWER STEERING ASSIST FAULT". AT THAT TIME, THERE WAS NO POWER STEERING. THE CAR COULD STILL BE OPERATED BUT WAS VERY DIFFICULT TO STEER.

12/04/2018
Components: AIR BAGS
Incident Date: 11/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TAKATA RECALL, THE VEHICLE WAS IN MOTION THEN LOST CONTROL THEN THE AIRBAG EXPLODED CAUSING THE CAR TO DERAIL OFF THE STREET HITTING A LIGHT POST AND RESIDENTIAL FENCE. THE VEHICLE WAS A COMPLETE LOST.

12/03/2018
Components: AIR BAGS
Incident Date: 11/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AND ATTEMPTING TO COAST THE VEHICLE OVER TO THE RIGHT LANE, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD, NECK, AND BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE OTHER DRIVER WAS UNINJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,271.

12/03/2018
Components: STEERING,AIR BAGS
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE LIGHT HAS COME ON THAT SIGNIFIES "POWER STEERING ASSIST FAULT". THE WHEEL STIFFENS UP AND THE VEHICLE LOOSES POWER STEERING. IT STARTS AS SOON AS THE IGNITION IS STARTED. THE VEHICLE'S STEERING WHEEL LOCKS UP.

12/03/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING WENT OUT. WHILE GOING DOWN THE ROAD.

12/03/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

"POWER STEERING ASSIST FAULT" WARNING CAME ON AND I COULDN'T DRIVE. THEN I TURNED IT OFF AND ON AGAIN AND IT WORKED. I AM AFRAID TO DRIVE THIS CAR, IF I COULD SUDDENLY LOSE THE POWER STEERING, ESPECIALLY SINCE I AM 7 MONTHS PREGNANT.

12/02/2018
Components: SERVICE BRAKES
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

BRAKES ARE SPONGY AND GOES DOWN TO THE FLOOR. HAVE TO PUMP BRAKES HARD TO STOP CAR. HAD NEW BRAKES PUT ON AND IT DID NOT HELP THE PROBLEM. THE BRAKE PROBLEM HAVE ALL THE ISSUES DESCRIBED ON THE INTERNET POINTING TO AN ABS BRAKING PROBLEM. THIS THE FIFTH MAJOR PROBLEM I HAD WITH THIS CAR.

12/01/2018
Components: STEERING
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING MY VEHICLE DOWN THE STREET WHEN MY POWER STEERING COLUM LOCKED UP AND AND ERROR POPPED UP STATING POWER STEERING ASSIST FAIL. I COULD HAVE CRASHED MY CAR AND SERIOUSLY HURT MYSELF AND SOMEONE ELSE. IF I WAS TURNING AND MY STEERING COLUM LOCKED UP I WOULD HAVE DEFINITELY CRASHED. THIS IS A HUGE PROBLEM WITHIN THIS MAKE A MODEL.

11/30/2018
Components: STEERING
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

11/29/2018
Components: STEERING
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING LOST POWER STEERING AND GOT POWER STEERING ASSIST FAULT CODE

11/29/2018
Components: AIR BAGS
Incident Date: 10/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL I HAVE RECEIVED SEVERAL NOTICES THAT THERE IS A RECALL, THE FORD DEALERSHIP KEEPS TELLING ME THEY DO NOT HAVE THE PARTS TO FIX IT.

11/28/2018
Components: STEERING
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I TURNED MY CAR ON AND I WAS UNABLE TO MOVE THE STEERING WHEEL AT ALL, NOTIFICATION LIT UP STATING "POWER STEERING FAULT". I HAD THE POWER STEERING FLUID CHECKED AND IT WAS NOT THE ISSUE. AFTER DOING RESEARCH I FOUND THAT THIS IS YET AGAIN ANOTHER ISSUE WITH 2010 FORD FUSIONS AND HAS HAPPENED TO MANY PEOPLE. IF THIS HAPPENED ON THE ROAD I WOULD BE UNABLE TO CONTROL MY VEHICLE MOST LIKELY RESULTING IN CRASH. THIS NEEDS TO BE RECALLED ASAP

11/28/2018
Components: STEERING
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING ON THE FORD FUSION 2010 WENT OUT AND WHILE PARKED AND THE STEERING WAS LOCKED. THE STEERING WHEEL STOPPED MOVING TOTALLY. THEN IT CAME BACK FOR A LITTLE AND WENT OUT AGAIN.

11/28/2018
Components: AIR BAGS
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (FREMONT FORD, 885 HAGERTY DR, FREMONT, OH 43420, 800-354-2220) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/27/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 10/24/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

MY POWER STEERING AND MY BRAKE ASSIST ON MY CAR WENT OUT AS I WAS DRIVING AND LOCKED UP MY STEERING SYSTEM WHICH CAUSED ME TO HAVE AN ACCIDENT... IT IS SAID THAT IT'S A RECALL ON THIS ISSUE BY ANOTHER PERSON WHO HAS THE SAME YEAR AND MODEL.... I DIDNT KNOW WHO TO CONTACT SO I TRIED THIS WAY...

11/27/2018
Components: STEERING
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

HAD TIRES ROTATED AND ONE DAY LATER GOT A FLAT TIRE AND STEERING BECAME VERY HARD WHILE DRIVING THE CAR. "SERVICE STEERING NOW" ILLUMINATED ON DASH. THEN HAD THE TIRE REPLACED AND STILL HAD THE STEERING PROBLEMWITH STEERING. SERVICE STEERING NOW IS STILL SHOWING UP.

11/27/2018
Components: STEERING
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA2AR******
Summary

I WAS DRIVING HOME AT NIGHT AND ATTEMPTED TO MAKE A RIGHT TURN AT APPROXIMATELY 30 MPH AFTER SLOWING FROM 45 MPH. AS I ATTEMPTED TO TURN THE SERVICE POWER STEERING LIGHT CAME ON MY DASHBOARD AND I FOUND MYSELF TRYING TO PILOT THE CAR WITH WITHOUT ASSISTANCE. THIS TURNED OUT TO BE DIFFICULT TO SAY THE LEAST AND WAS ONLY MADE MORE DIFFICULT BECAUSE I HAD LITTLE TIME TO REGISTER WHAT WAS HAPPENING. THE ROADS WERE ICY AND THERE WAS A CAR DIRECTLY BEHIND ME SO STOPPING WOULD LIKELY HAVE RESULTED IT AN ACCIDENT; I FORCED THE WHEEL BUT EVEN THEN I ENDED UP IN THE ONCOMING LANE AND HAD TO STRUGGLE TO GET BACK INTO THE RIGHT LANE. THANKFULLY THERE WAS NO ONE IN THE ONCOMING LANE OR AN ACCIDENT LIKELY WOULD HAVE OCCURRED AND THANKFULLY THAT TURN WAS INTO MY NEIGHBORHOOD SO I HAD NO FURTHER TURNS TO MAKE. THE NEXT MORNING THE POWER STEERING WAS STILL OUT AND THE CAR IS EFFECTIVELY USELESS TO ME IN THIS STATE. I DO NOT HAVE $1800 TO PURCHASE A REPLACEMENT PART, ESPECIALLY NOT WHEN THAT PART WILL LIKELY HAVE TO BE REPLACED IN THE NEAR FUTURE. I CAN'T SELL THE CAR TO ANYONE LIKE THIS AND I CAN'T AFFORD A NEW ONE SO I HONESTLY DON'T KNOW WHAT I'M GOING TO DO AT THIS POINT. IT'S DISSAPPOINTING THAT THIS SAME PART WAS RECALLED FOR SUBSEQUENT MODELS BUT NOT FOR THE 2010 MODEL; I HOPE THERE IS SOME JUSTIFICATION FOR NOT RECALLING THE PART AND LIVES AREN'T BEING PUT AT RISK AS A RESULT OF INCOMPETENCE, CORRUPTION, OR NEGLIGENCE BUT I AM A CYNICAL MAN. FIX THIS

11/26/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE DRIVER'S SIDE DOOR WILL NOT OPEN FROM THE INSIDE. I CAN ONLY OPEN IT BY ROLLING THE WINDOW DOWN AND GRABBING THE HANDLE ON THE OUTSIDE. THIS IS A SAFETY ISSUE. I HAVE DISCUSSED WITH FORD AND THEY ARE NOT CONCERNED ABOUT IT/WILL NOT FIX IT FREE OF CHARGE. I SEE ONLINE WHERE A LOT OF PEOPLE HAVE HAD THIS ISSUE WITH THE FORD FUSION, PLUS OTHER FORD CARS. THIS NEEDS TO BE RECALLED BEFORE AN ACCIDENT OCCURS.

11/25/2018
Components: STEERING,POWER TRAIN
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING MODULE IS BROKEN ON MY VEHICLE. THIS HAS BEEN AN ISSUE NOW FOR A FEW YEARS. THERE IS AND HAS BEEN AN OPEN RECALL FOR THE SAME PROBLEM FOR 2011 AND NEWER VEHICLE. THIS IS A PROBLEM WITH MY YEAR MAKE AND MODEL OF MY VEHICLE AND APPARENTLY MANY OTHERS. THIS IS A DANGEROUS PROBLEM COULD CAUSE ACCIDENTS EVEN DEATH. IF THIS IS NOT FIXED ON 2010 VEHICLES AS WELL. I WILL BE TAKING MATTERS TO A LAWYER. THIS IS UNSAFE. I WAS DRIVING MY VEHICLE WHEN IT WENT OUT AND ALMOST CRASHED MY CAR

11/24/2018
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA INFLATORS. I HAVE TRIED 4 TIMES OVER PAST 3 YEARS TO GET MY AIR BAGS REPLACED BUT EVERY TIME THE DEALERS SAY THAT THE AIR BAGS ARE NOT AVAILABLE AND TO CALL BACK IN SEVERAL WEEKS OR MONTHS.

11/24/2018
Components: STEERING
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

16 YEAR OLD DAUGHTER WAS BACKING OUR 2010 FORD FUSION SE FROM THE GARAGE DOWN THE DRIVEWAY WHEN THE STEERING WHEEL WAS SUDDENLY UNABLE TO BE TURNED AND THE MESSAGE "STEERING ASSIST FAULT" APPEARED ON THE DASH. SHE WAS ABLE TO STOP THE VEHICLE, TURNED THE VEHICLE OFF THEN RESTARTED THE VEHICLE AND THE FAULT CLEARED AND THE STEERING WAS AGAIN NORMAL. OBVIOUSLY, I AM CONCERNED ABOUT THIS FAULT OCCURRING AGAIN WHILE ONE OF MY DAUGHTERS ARE TRAVELLING AT SPEED. THIS APPEARS TO BE THE PROBLEM WITH THE EPAS SYSTEM THAT RESULTED IN RECALLS FOR 2011 AND NEWER FUSIONS, BUT THE 2010 MODEL WAS NOT INCLUDED IN THE RECALL. OBVIOUSLY, I WILL NEED TO GET THIS CHECKED OUT AT THE DEALER, BUT SUSPECT IT WILL RESULT IN THE DIAGNOSIS THAT THE POWER STEERING UNIT WILL REQUIRE REPLACEMENT.

11/23/2018
Components: STEERING
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

POWER STEERING FAILURE WHEN VEHICLE WAS IN OPERATION AND IN MOTION GOING 62 MPH ON 11/18/2018. CAR WAS VERY DIFFICULT TO STEER AND COULD HAVE RESULTED IN A CRASH WITH ANOTHER VEHICLE. THE POWER ASSIST FAILURE WARNING CAME ON AND MY VEHICLE IS STILL WITHOUT POWER STEERING.

11/23/2018
Components: STEERING
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AFTER I STARTED DRIVING I GOT A MESSAGE ON MY DASH SAYING SERVICE POWER STEERING. I DROVE TO THE STORE MAYBE 5 MILES TO GET POWER STEERING FLUID. AFTER MAKING MY PURCHASE I GOT IN MY CAR TO LEAVE AND THE MESSAGE CHANGED TO SERVICE POWER STEERING NOW. I TRIED TO BACK OUT OF MY PARKING SPOT BUT FOUND MY POWER STEERING WAS OUT. I LOOKED ONLINE FOR A SOLUTION AND CAME ACROSS A RECALL FOR THE VERY ISSUE. I CONTACTED A FORD DEALER AND THEY SAID THERE WAS NO RECALL FOR THE ISSUE. THIS ISSUE HAPPENED QUICKLY AND I'M LUCKY I WASN'T DRIVING WHEN THE STEERING WENT OUT. HOW CAN THIS BE RESOLVED ? I HAVE ONLY HAD THIS CAR FOR A YEAR.

11/23/2018
Components: STEERING
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE VEHICLE WAS STARTED, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL WAS VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE "STEERING ASSIST FAULT" DISPLAYED. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (701 EAST PALACE PKWY, GRAND PRAIRIE, TX) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.

11/21/2018
Components: SERVICE BRAKES
Incident Date: 10/28/2018
Crash: No
Fire: No
Summary

I WAS DRIVING TO WORK AND I WENT TO STOP AT A RED LIGHT AND THE BRAKES FAILED. MY CAR HAS BEEN AT THE DEALERSHIP FOR A FEW DAYS AND THEY HAVE REPLACED SEVERAL PARTS BUT THEY HAVE BEEN UNABLE TO REGAIN ANY BRAKES. I HAVEN'T HAD MY VEHICLE FOR 3 WEEKS BECAUSE NO ONE CAN FIGURE OUT THE ISSUE.

11/21/2018
Components: AIR BAGS
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC7AR******
Summary

TAKADA AIRBAG RECALL- THIS HAS BEEN GOING ON FOR A FEW YEARS WITHOUT NOTICE OF HOW TO REPLACE THE DEFECTIVE AIRBAGS. I HAVE RECENTLY MOVED AND LOST THE PREVIOUS NOTICE. I AM DRIVING THE CAR TO AND FROM WORK DAILY AND FEEL I AM IN DANGER ON A DAILY BASIS THAT THE AIRBAGS ARE NOT REPLACED.

11/21/2018
Components: STEERING
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. ONCE THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING (EPS) WARNING INDICATOR ILLUMINATED. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FAIRVIEW FORD (292 N G ST, SAN BERNARDINO, CA 92410, (888)-379-7134) WHERE IT WAS DIAGNOSED THAT THE EPS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 161,504. *TT*JB

11/21/2018
Components: STEERING
Incident Date: 11/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. INTERMITTENTLY, WHEN THE CONTACT STARTED THE VEHICLE, THE STEERING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

11/20/2018
Components: STEERING
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. IN ADDITION, "POWER STEERING FAULT" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (CARRIAGE FORD, 908 LEWIS AND CLARK PKWY, E. CLARKSVILLE, IN) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 157,000. *TT*JB

11/19/2018
Components: STEERING
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY SEIZED AND THE "SERVICE POWER STEERING SOON" MESSAGE APPEARED ON THE MESSAGE CENTER. THE CONTACT HAD TO STOP IN THE MIDDLE OF THE ROAD AND OTHER MOTORISTS PUSHED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,643.

11/19/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

11/19/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD OF LAKE GENEVA (WEST 2542 INTERCHANGE NORTH, LAKE GENEVA, WISCONSIN 53147, (262) 248-6100) WAS MADE AWARE OF THE RECALL IN FEBRUARY AND MAY OF 2018. THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. IN NOVEMBER OF 2018, THE DEALER STATED THAT PARTS WOULD BE ORDERED AND AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/19/2018
Components: STEERING
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE DEALER STATED THAT THE REPAIR WOULD COST $2,300 AND REFERRED THE CONTACT TO THE MANUFACTURER FOR A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.

11/19/2018
Components: AIR BAGS
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

"TAKATA RECALL" I CALLED WOODY ANDERSON FORD IN HUNTSVILLE, AL AND DID NOT GET A CALL BACK FOR INSPECTION AND SERVICE FOR MY 2010 FORD FUSION. IT TOOK ME TWO MORE CALLS TO GET SOMEBODY ON THE LINE. I FINALLY DID, HIS NAME IS [XXX], WHO TOLD ME THAT MY FRONT PASSENGER AIRBAG WAS IN RECALL. HE TOLD ME THAT I COULD STILL DRIVE MY CAR AS LONG AS I DID NOT HAVE ANYONE IN THE FRONT SEAT. I HAVE OLDER CHILDREN WHO RIDE IN THAT SEAT, 15 YEARS AND ABOVE. I ASKED HIM IF THE AIRBAG WOULD DEPLOY AND HE SAID NOT TO RISK IT. I ASKED IF I COULD GET A RENTAL CAR AND HE SAID SINCE IT WAS A PASSENGER AIRBAG THAT I COULD NOT BECAUSE THE CAR WAS STILL DRIVABLE WITHOUT ANY PASSENGERS. WHAT??? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/19/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/19/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AT 128,000 MILES BOTH THE POWER ASSIST STEER FAULT AND SERVICE ADVANCETRAC ILLUMINATED WITHIN THE MESSAGE CENTER IN MY DASHBOARD. MY VEHICLE HAD BEEN SITTING FOR ABOUT 4 MONTHS AND HAD NOT BEEN DRIVEN BUT A COUPLE OF TIMES DURING THIS PERIOD. I NEEDED TO DRIVE IT DUE TO HAVING WORK DONE ON MY DAILY DRIVER. SO, I STARTED MY VEHICLE THE MORNING I INTENDED TO USE IT TO COMMUTE TO WORK AND THESE PROBLEMS SUDDENLY APPEARED. I WAS NOT IN MOTION AS I HAD JUST STARTED THE VEHICLE ON THE MORNING OF THE 18TH TO WARM UP PRIOR TO DRIVING IT TO WORK.

11/17/2018
Components: AIR BAGS
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG5AR******
Summary

TAKATA RECALL REPLACEMENT AIRBAG INSTALLED BUT NOW DASH ABOVE PASSENGER AIRBAG IS SUNKEN ABOVE AIRBAG. OBVIOUSLY REPLACEMENT AIRBAG DOESN'T FIT PROPERLY.

11/17/2018
Components: STEERING
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

UPON STARTING MY CAR, I DID NOT HAVE POWER STEERING. THE CAR WAS STATIONARY (THANK GOD) BUT WHEN ATTEMPTING TO DRIVE IT, IT WAS NEAR IMPOSSIBLE TO STEER. THE POWER ASSIST STEERING FAULT LIGHT WAS ON. I SHUT THE CAR OFF AS THE BOOK SUGGESTED BUT THE PROBLEM REMAINS THE SAME. I CAN NOT SAFELY DRIVE MY CAR THIS WAY.

11/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY CAR HAS A CAPLESS FUEL SYSTEM BUT MY CHECK ENGINE LIGHT KEEPS ILLUMINATING AFTER I FUEL UP AND STAYS ON. I HAVE HAD THE CODE THAT APPEARS TESTED AND ALWAYS COMES BACK AS A "MISSING OR LOOSE GAS CAP " WHICH CLEARLY IS IMMPOSSIBLE SINCE IT DOES NOT REQUIRE ONE, WHEN I CALLED MY FORD DEALERSHIP THEY INFORMED ME THAT THEY ARE AWARE OF A PROBLEM WITH IT BUT WOULD COST $700-1000 TO FIX THE ISSUE AND FORD WILL NOT ISSUE A RECALL. IT'S ALARMING THAT MY CHECK ENGINE LIGHT STAYS ON FOR A SILLY PROBLEM AND HAVE NO WAY OF TELLING IF SOMETHING ELSE IS GOING ON WITH THE CR SINCE THE LIGHT IS ALWAYS ON. I SHOULD NOT HAVE TO PAY UP TO $1,000 FOR A FORD FAULTY SYSTEM

11/16/2018
Components: STRUCTURE
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO CONWAY HEATON INC FORD (810 N 3RD STREET, BARDSTOWN, KY 40004) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S SIDE DOOR HANDLE ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,214.

11/16/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILURE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. WHEN THE CONTACT RESTARTED THE ENGINE, THE POWER STEERING ASSIST RETURNED TO NORMAL. THE CONTACT STATED THAT THE FAILURE EVENTUALLY BECAME PERMANENT AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE TO COMPLETE TURNS. THE CONTACT ACTIVATED THE HAZARD LIGHTS WHILE DRIVING TO PREVENT A CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 148,000. *TT *JB

11/15/2018
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MIKE CASTRUCCI FORD OF ALEXANDRIA INC, 7400 ALEXANDRIA PIKE, ALEXANDRIA, KY 41001) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/15/2018
Components: STEERING,WHEELS
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I PICKED UP A SCREW IN MY FRONT PASSENGER SIDE TIRE SOMEWHERE ON THE ROAD AND CALLED MY INSURANCE COMPANY TO HAVE SOMEONE COME CHANGE THE TIRE FOR ME. AFTER GETTING THE FLAT TIRE CHANGED TO A SPARE, MY POWER STEERING AND ADVANCETRAC EXPERIENCED COMPLETE FAILURE UPON RESTARTING THE CAR. I TOOK THE CAR TO A GARAGE AND THEY TOLD ME I NEEDED A COMPLETELY NEW POWER STEERING RACK THAT COULD COST $2,800 PLUS LABOR BECAUSE THE COMPUTER/SENSOR INSIDE MY CURRENT RACK WAS FAULTY. THEY ALSO INFORMED ME THAT FORD FUSION MODEL YEARS 2011 TO 2014 HAD BEEN RECALLED FOR THIS EXACT SAME REASON, BUT 2010'S HAVE NOT. I EXPERIENCED NO ISSUES WITH THE POWER STEERING OR ADVANCETRAC PRIOR TO THIS. AFTER GETTING THE FLAT REPAIRED AND PUT BACK ON MY VEHICLE, THE POWER STEERING CODE WAS RESET, BUT THE GARAGE TOLD ME MY POWER STEERING COULD FAIL AT ANY TIME WHILE DRIVING AND I SHOULD DRIVE ACCORDINGLY IF I WASN'T GOING TO GET IT REPAIRED. I HAVE NOT HAD THE POWER STEERING FAIL AGAIN, BUT EVER SINCE THE INITIAL INCIDENT, MY LOW TIRE PRESSURE LIGHT HAS BEEN ON CONSTANTLY DESPITE THE TIRE PRESSURE BEING CHECKED AND DEEMED ACCEPTABLE MULTIPLE TIMES.

11/15/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TAKATA AIR BAGS RECALL WAS SENT TO ME IN EARLY 2016 REGARDING MY FRONT PASSENGER AIRBAG MAY EXPLODE WITH METAL PARTS PROJECTED TOWARD THE PASSENGER'S BODY. I HAVE NOT BEEN ABLE TO HAVE ANY PASSENGERS SIT IN THAT SEAT FOR GOING ON 3 YEARS, BUT I HAD DRIVEN PASSENGERS IN THAT SEAT FOR NEARLY 6 PLUS YEARS BEFORE KNOWING OF THE PROBLEM. VERY SCARY TO LEARN OF THIS RISK. I'M EXTREMELY UPSET WITH FORD MOTOR CORPORATION FOR NOT HAVING A "FIX" FOR MY SPECIFIC AUTOMOBILE AFTER ALL THIS TIME. THE PEOPLE AT OUR LOCAL FORD DEALER, MIKE BROWN FORD HAVE BEEN VERY GOOD & NICE, BUT THEY ARE IN A DIFFICULT POSITION SINCE THEY STATE THEY O NOT HAVE WHAT IS NEEDED TO REPLACE MY TAKATA AIRBAG. PLUS, WHEN THEY DO HAVE A "FIX" THE DEALER HAS TO MAKE THE REPLACEMENTS IN A SPECIFIC GOVERNMENT REGULATED ORDER. MY VEHICLE IS 10 PLUS YEARS OLD AND I CAN'T EVEN TRADE IT IN TO SOME OTHER AUTO MANUFACTURERS BECAUSE THEY CAN'T RESELL THE VEHICLE WITHOUT BEING ABLE TO FIX THE RECALL. I FEEL I'M STUCK WITH A VEHICLE THAT IS INCONVENIENT, AGING AND I'M HELPLESS AS A FORD CUSTOMER. I WILL NEVER PURCHASE ANOTHER FORD PRODUCT. I RECOGNIZE THAT OTHER AUTO MANUFACTURES WERE ALSO AFFECTED BY TAKATA'S POOR QUALITY AND SAFETY STANDARDS. IT TOOK WAY TOO LONG TO NOTIFY HE PUBLIC AND WAY TOO LONG TO CORRECT THE TAKATA AIRBAG TRAGEDY. THIS IS THE THIRD DIFFERENT RECALL I'M HAD ON AUTO,. FORD MUST BE HELD ACCOUNTABLE FOR THEIR LACK OF QUALITY AND SAFETY. AND GO OUT OF BUSINESS IF THEY CAN NOT RAPIDLY PROVE THAT THEY CAN MAKE VEHICLES THAT ARE SAFE...THAT MEANS THEY NEED TO THOROUGHLY RESEARCH THEIR VENDORS FOR PRODUCTS THAT ARE USED WHEN MANUFACTURING VEHICLES SO THEY AREN'T SELLING DEATH TRAPS TO THE PUBLIC. MY UNDERSTANDING IS FORD AND OTHER MANUFACTURERS KNEW ABOUT THE TAKATA AIRBAG BEFORE 2009...BEFORE MY VEHICLE WAS SOLD TO ME. I WANT A GOOD SOLUTION TO MY TAKATA AIRBAG PROBLEM NOW!

11/15/2018
Components: AIR BAGS
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (WEST HERR FORD LINCOLN OF AMHERST, 2600 MILLERSPORT HWY, GETZVILLE, NY 14068, 716-810-1319) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/14/2018
Components: AIR BAGS
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TAKATA RECALL - FORD HAS FAILED TO MEET THE DEADLINE OF JUNE 30, 2018 FOR "SUFFICIENT SUPPLY AND REMEDY LAUNCH" FOR PRIORITY GROUP 9 (WHICH INCLUDES 2010 FORD FUSION IN ILLINOIS, WHICH IS ZONE B ACCORDING TO THE NHTSA'S WEBSITE) STATED IN PARAGRAPH 34 OF THE NHTSA'S THIRD AMENDMENT TO THE COORDINATED REMEDY ORDER (CRO). SPECIFICALLY, I CALLED MY FORD DEALER (WICKSTROM FORD (847) 381-8850) AND UNDERSTAND THAT NO REPLACEMENT PARTS FOR THE PASSENGER SIDE PSAN INFLATOR IS AVAILABLE TO REMEDY THE DEFECT. I HAVE DECIDED TO CONTACT NHTSA BECAUSE TAKATA HAS FILED BANKRUPTCY AND SENDS LEGAL NOTICES INTENDED TO LIMIT MY RIGHTS IN THE EVENT OF BODILY HARM, PROPERTY DAMAGE, OR ECONOMIC HARM AND -- THIS PAST WEEK -- FORD HAS SENT ME A LEGAL NOTICE IN A CLASS ACTION INTENDED TO LIMIT MY RIGHTS IN THE EVENT OF ECONOMIC HARM. NHTSA SHOULD TAKE STEPS TO PREVENT FORD AND TAKATA FROM TAKING AWAY CONSUMERS' LEGAL RIGHTS UNTIL THEY PROVIDE ADEQUATE REPLACEMENT PARTS FOR EVERY AFFECTED CONSUMER (I.E., NO TAKING AWAY RIGHTS UNLESS CONSUMERS FAIL TO TAKE REASONABLE STEPS TO AVOID THE HARM BY TAKING CARS TO DEALERS IN A TIMELY MANNER).

11/14/2018
Components: AIR BAGS
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL. RECEIVED FIRST NOTICE FEBRUARY 2018. RECEIVED ANOTHER NOTICE DATED MAY 2018 SAYING PARTS WOULD BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. TODAY THE DEALER SAYS THE PART STILL ISN'T AVAILABLE.

11/14/2018
Components: AIR BAGS
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TAKATA RECALL DUE TO INABILITY TO GET RECALL ISSUE ADDRESSED, I DEEMED IT TOO HAZARDOUS FOR MY DAUGHTER TO TAKE THE VEHICLE TO SCHOOL INCURRING MULTIPLE TRANSPORTATION EXPENSES

11/14/2018
Components: AIR BAGS
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WICKSTROM FORD AT (847) 381-8850 (LOCATED AT 600 W NORTHWEST HWY, BARRINGTON, IL 60010) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/14/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (GENE MESSER FORD LUBBOCK, 6000 19TH SOUTH, LUBBOCK, TX 79407, (806) 793-2727) STATED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/14/2018
Components: AIR BAGS
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

"TAKATA RECALL" I HAVE RECEIVED CALLS FROM FORD THAT THE PAST TO FIX MY CAR ARE READY BUT WHEN THE DEALER CALL FOR THE PARTS THEY ARE TOLD THAT THEY ARE AVAILABLE. THE DEALER PUT IN A RENT A CAR A WEEK AGO AND I PUT MY CAR IN MY GARAGE.I WOULD LIKE TO KNOW WHEN I CAN GET MY CAR FIXED. THIS STARTED WITH THE RECALL NOTICE 6/23/2014,

11/14/2018
Components: ENGINE
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS. DRIVER SIDE DOOR CAN'T LOCK.

11/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL. I AM STILL WAITING FOR MY FORD DEALER TO REMEDY THIS ISSUE. THE LAST TIME I CALLED THEM I WAS TOLD THAT THEY STILL DON'T HAVE THE PARTS AND WOULD NOT HAVE THEM UNTIL DECEMBER OR LATER. IN THE MEANTIME, I AM AFRAID TO TAKE PASSENGERS BECAUSE OF THE POTENTIAL DANGER.

11/12/2018
Components: AIR BAGS
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

AIRBAG SAFETY RECALL 16S26 I CONTACTED BEACH FORD IN MYRTLE BEACH REQUESTING RENTAL CAR 7/11/18, I CALLED FOR PARTS REPLACEMENT APPOINTMENT 11/12/18. NO PARTS ARE AVAILABLE, NO RENTAL CARS AVAILABLE.

11/12/2018
Components: STEERING
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I HAVE A FORD FUSION 2010 .THE PROBLEM WITH IT IS THE POWER STEERING ASSIST FAULT.REALLY DANGEROUS TO DRIVE SPECIALLY IN FREEWAYS BECAUSE YOU CANNOT MANEUVER THE VEHICLE AND CAN CAUSE ACCIDENT OR DEATH.SO EXPENSIVE TO SHOULDER THE EXPENSES SPECIALLY IT'S NOT A REGULAR MECHANICAL PROBLEM.PLEASE INCLUDE INTO YOUR RECALL THE YEAR MODEL OF FORD FUSION 2010.BECAUSE I FOUND OUT THE RECALL WAS FOR FORD FUSION 2012 AND UP.

11/11/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TAKATA RECALL: AS INSTRUCTED BY THE WEBSITE HTTPS://WWW.NHTSA.GOV/RECALLS, IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. FORD MOTOR CO INFORMED US ABOUT THIS ISSUE IN JANUARY 2016. IT HAS BEEN ABOUT SIX MONTHS FROM TODAY, NOVEMBER 11 2018, SINCE WE WERE TOLD WE WOULD BE CONTACTED WHEN THE DEALERSHIP GETS THE PARTS FOR THIS REPAIR. ALMOST THREE YEARS LATER AND WE STILL HAVEN'T HEARD FROM THE DEALER OR FORD. WHAT CAN BE DONE?

11/11/2018
Components: AIR BAGS
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC8AR******
Summary

TAKATA RECALL. I WAS FIRST NOTIFIED OF THE TAKATA RECALL IN FEBRUARY 2018. FORD TOLD ME THAT THEY WOULD BE REPLACING THE AIRBAG IN THE THIRD QUARTER OF 2018 WHICH WAS SEPTEMBER. WE ARE NOW INTO THE 4TH QUARTER OF 2018 AND NOTHING HAS BEEN DONE TO REPLACE THE AIRBAG. I WOULD LIKE TO KNOW WHY THEY ARE PLACING MY LIFE IN JEOPARDY BY TAKING SO LONG TO MANUFACTURE A REPLACEMENT AIRBAG.

11/10/2018
Components: AIR BAGS,STRUCTURE
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/18. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. ANOTHER PROBLEM WITH THIS CAR IS THAT IF I PARK ON MY DRIVEWAY AND IT RAINS WHEN I OPEN THE DRIVER DOOR I SEE WATER ALL AROUND THE DOOR JAMB.

11/09/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TAKATA RECALL - I RECEIVED NOTICE OF THE RECALL IN AUGUST OF 2018. NO PARTS ARE AVAILABLE AT MY LOCAL DEALERSHIPS TO COMPLETE THE REMEDY, AND I AM TOLD THE PARTS WILL LIKELY NOT BE AVAILABLE BEFORE THE END OF THE YEAR. FORD SEEMS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME.

11/09/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 255-3100) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THERE WAS ALSO NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

11/09/2018
Components: SERVICE BRAKES
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC5AR******
Summary

I WAS DRIVE THROUGH LINE WITH MY FOOT ON THE BRAKE AND MY BRAKE PEDAL ALL OF THE SUDDEN WHEN ALL THE WAY TO THE FLOOR. I TRIED TO 'PUMP IT' AND IT STAYED FLOPPY. I PARKED MY CAR, SET MY E-BRAKE AND TURNED IT OFF. WHEN I RESTARTED IT, IT WORKED AGAIN. ONE WEEK LATER WHILE DRIVING APPROXIMATELY 35 MPH I WENT TO STOP AS I WAS APPROACHING TRAFFIC AND MY BRAKE COMPLETELY FAILED, GOING TO THE FLOOR ONCE AGAIN. I TRIED PUMPING IT AND IT WAS COMPLETE TO RESPONSE LESS. I PULLED MY E-BRAKE AND VEERED INTO A NEARBY PARKING LOT NARROWLY AVOIDING AN ACCIDENT. A MESSAGE ACROSS THE DASH READ 'BREAK SYSTEM FAILURE'. WE TOOK IT IN THE NEXT DAY, THE MESSAGE WAS GONE, ALL VISUAL COMPUTER CHECKS WERE FINE. THE MECHANIC KEPT IT SEVERAL DAYS AND PUT OVER 30 MILES ON IT WITHOUT AN ISSUE. I'M SCARED TO DRIVE IT NOW AS I HAVE READ THAT THERE ARE MANY REPORTS OF THIS PROBLEM WITH THIS CAR.

11/09/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BAXTER FORD SOUTH (9203 S 145TH ST, OMAHA, NE 68138, (402) 896-6000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIR BAGS WERE NOT REPLACED. *JB

11/08/2018
Components: AIR BAGS
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (ED WITTMEIER FORD LINCOLN, 2288 FOREST AVE, CHICO, CA 95928, 1-(530) 895-8181) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD BEEN WAITING FOR THE PART FOR OVER TWO YEARS. A LOANER VEHICLE OPTION WAS NOT DISCUSSED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/08/2018
Components: AIR BAGS
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL: I HAVE WAITED TOO LONG FOR THE FIX!

11/07/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TAKATA RECALL IS NOT AVAILABLE YET FOR ME TO GET.

11/07/2018
Components: AIR BAGS
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BELL FORD, 1200 NJ-27, COLONIA, NJ 07067) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT UPDATED 12/20/18*JB

11/07/2018
Components: STEERING
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. WORTHINGTON FORD (LOCATED AT 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS CONTACTED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.

11/07/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP02149R******
Summary

DRIVER SIDE DOOR WILL NOT OPEN FROM THE INSIDE. IT WILL LOCK AND UNLOCK, HANDLE WILL MOVE, DOOR WILL NOT OPEN. I HAVE TO OPEN THE WINDOW AND USE THE HANDLE ON THE OUTSIDE OF THE CAR. THIS IS HAZARDOUS TO BE TRAPPED INSIDE OF MY CAR IN AN EMERGENCY.

11/06/2018
Components: AIR BAGS
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL. FORD IN A NUMBER OF COMMUNICATION EXPRESSED THAT PARTS TO SATISFY THIS RECALL WOULD BE AVAILABLE DURING THE SECOND OR THIRD QUARTER OF 2018. IN A CONVERSATION WITH FORD CUSTOMER SERVICE, FORD ADVISED PARTS ARE NOT YET AVAILABLE AND NO CERTAINTY OF DELIVERY DATE. BELIEVE GOVERNMENT SHOULD REQUIRE FORD TO PROVIDE AN UPDATED STATUS.

11/06/2018
Components: AIR BAGS
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (DIERS FORD LINCOLN, 2445 N BROAD ST, FREMONT, NE 68025, 402-721-1471) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/06/2018
Components: WHEELS,SERVICE BRAKES
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ABS MODULE SEEMS TO CAUSE RANDOM LOSS OF BRAKING -- VEHICLE STARTS BRAKING NORMALLY, THEN SUDDEN LOSS OF HYDRAULIC AND PEDAL GOES ALMOST TO FLOOR BEFORE SOME BRAKING RESUMES. IT'S A RELATIVELY INFREQUENT PROBLEM ( FOUR TIMES IN 6 MONTHS) WITH NO APPARENT TRIGGER, AND HAS HAPPENED WHEN PULLING STRAIGHT INTO A PARKING SPOT, STOPING FOR A STOPLIGHT, AND TURNING OFF OF A FREEWAY ONTO AN OFF-RAMP. WEATHER CONDITIONS DURING OCCURERENCES WERE DRY AND SUNNY TWICE, RAINING ONCE, AND OVERCAST AND ABOUT 50 DEG F ON THE MOST RECENT (OCT. 10, 2018) OCCASION. AN UNRELATED MATTER HAS TO DO WITH THEIR WHEEL LUG NUTS. THEY HAVE A TWO-PART CONSTRIUCTION, AND THE OUTER LAYER SWELLS SO THAT IT CANNOT BE SERVICED USING THE OEM TIRE CHANGING HARDWARE SUPPLIED WITH SPARE TIRE.

11/05/2018
Components: AIR BAGS
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL HAVE ATTEMPTED TO HAVE SEVERAL FORD DEALERS PROVIDE RENTAL CAR UNTIL AIRBAGS ARE AVAILABLE. NONE WILL HELP

11/05/2018
Components: STEERING
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE SAME FAILURE OCCURRED MULTIPLE TIMES. THE DEALER (LARRY H. MILLER SUPER FORD, 1340 SOUTH 500 WEST, SALT LAKE CITY, UT 84115) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TT*JB CONSUMER STATED STEERING WAS AT FAULT. *JB

11/05/2018
Components: AIR BAGS
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JOHN MYERS FORD (16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND STATED THAT THE CONTACT WAS ADDED TO THE WAITING LIST. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/05/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKAMA RECALL PREVIOUS RECALL FROM 2015, BEFORE I OWNED THE VEHICLE WHEN I BOUGHT THE CAR FROM A FORD DEALER IN AUGUST 2016, I WAS NOT WARNED OF THIS RECALL AND IT SHOWS AS INCOMPLETE. FOR THE MOST RECENT RECALL, I GOT A NOTICE ON THE MAIL, PROBABLY FROM THE END OF MAY. I GOT IN AUGUST, COMING BACK FROM MY SUMMER HOLIDAYS. I WENT TO TALK TO THE MECHANICS AT THE FORD DEALER. THEY TOLD ME TO WAIT. THE YEAR IS ALMOST GONE. SHOULD I GO TO TALK DIRECTLY WITH THE DEALER THAT SOLD ME THE CAR TO ASK ABOUT THIS OR BOTH RECALLS?

11/04/2018
Components: STRUCTURE
Incident Date: 11/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE DRIVER SIDE FRONT DOOR LOCK AND HANDLE TO OPEN THE DOOR STAYS OUT. IT WILL NOT LOCK OR OPEN FROM THE INSIDE, HAVE TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE AND US MY KEY TO LOCK THAT DOOR ONLY. THE REST OF THE DOORS LOCK WITH THE AUTOMATIC KEY LOCK. I WAS IN PARK, WITH THE CAR RUNNING AND TRIED TO OPEN IT AND IT WOULD NOT OPEN FROM THE INSIDE. ## VIN PASSED ## FORD FUSION 2010 ##

11/04/2018
Components: STEERING
Incident Date: 11/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAOAR******
Summary

WHILE DRIVING MY 2010 FORD FUSION THE STEERING WHEEL FROZE AND I WASN'T ABLE TO MANEUVER IT, ALMOST COST ME TO HAVE AN ACCIDENT. FOUND OUT THAT IT IS THE POWER STEERING. THIS IS A VERY DANGEROUS SITUATION. I HOPE THAT NHTSA COULD PLEASE DO AND INVESTIGATION BEFORE ANY PERSON COULD REALLY GET HURT. I WAS VERY SCARE SINCE I HAD MY CHILD IN THE CAR.

11/03/2018
Components: AIR BAGS
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

SAFETY BAGS ON RECALL. AND MY CAR MAKES A CLICKING NOISE WHEN I TURN EITHER DIRECTION HAD IT CHECKED THEY CAN'T EXPLAIN IT

11/03/2018
Components: STEERING
Incident Date: 10/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

POWER STEERING STOPPED WORKING. CAR HAS ELECTRONIC POWER STEERING. CAR PULLS TO THE RIGHT. THIS HAPPENED WHILE MAKING A TURN AT ABOUT 10 MPH ON A CITY STREET. LOSS OF POWER STEERING RESULTED IN ME RUNNING OVER CENTER CONCRETE MEDIAN.

11/03/2018
Components: AIR BAGS
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL. MY CAR HAS AIRBAG RECALL AND DEALER STILL DOES NOT HAVE PARTS. I AM HAVING TO DRIVE A RENTAL CAR. THE RENTAL CAR SMELLS AND THEY CANNOT EVEN GIVE ME A BETTER RENTAL. THE CAR IS A FOCUS. A SMALLER CARE IS NOT PRACTICAL FOR DRIVING GRANDCHILDREN IN.

11/02/2018
Components: AIR BAGS
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GOLF MILL FORD AT (847) 470-9800 (LOCATED AT 940 N MILWAUKEE AVE, NILES, IL 60714) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/02/2018
Components: AIR BAGS
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SMAIL FORD AT (724) 900-2107 (LOCATED AT 5110 US-30, GREENSBURG, PA 15601) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/02/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL: FORD IS UNABLE TO SUPPLY REPLACEMENT PARTS FOR PASSENGER SIDE AIRBAG IN MY FORD FUSION 2010 CAR. I HAVE BEEN ASKING MY LOCAL FORD DEALER FOR ALMOST ONE YEAR FOR WHEN THIS RECALL REPLACEMENT CAN BE COMPLETED. EACH TIME, THEY SAY THEY CANNOT GET PARTS, BUT HOPE TO HAVE THEM IN THE NEXT CALENDAR QUARTER.

11/02/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOU FUSZ FORD (2 CAPRICE DR, CHESTERFIELD, MO 63005, (636) 532-9955) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/02/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SEA BREEZE FORD, 1701 STATE ROUTE 35, WALL TOWNSHIP, NJ 07719, (732) 681-1600) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND TO CALL BACK IN A MONTH. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/01/2018
Components: AIR BAGS
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2018. THE DEALER ROCHESTER FORD (4900 US-52, ROCHESTER, MN 55901) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/01/2018
Components: AIR BAGS
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. THE DEALER DON CHALMERS FORD (2500 RIO RANCHO BVLD SE, RIO RANCHO, NM 87124, 505-897-2500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

11/01/2018
Components: STEERING,AIR BAGS
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL. I HAD THEM PLACE AN ORDER FOR THE AIR BAG, AND THEY SAID THEY WOULD CALL WHEN IT ARRIVES. STILL NO CALL. I MENTIONED THE RENTAL CAR OPTION, AND THEY SHRUGGED IT OFF. ALSO, THE UPPER AND LOWER CONTROL ARMS HAVE BEEN REPLACED ONLY 2 YEARS AGO, AND THEY ARE ALREADY GOING OUT AGAIN WHICH CAN CAUSE LOSS OF CONTROL. THEY SHOULD NOT BE GOING OUT SO SOON.

10/31/2018
Components: AIR BAGS
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG4AR******
Summary

WHEN THE CAR IS IN MOTION A PASSENGER WILL BE SITTING IN THE CAR AND THE AIR BAG LIGHT WILL GO ON, SAYING THE AIR BAG IS OFF. THEREFORE IT IS NOT PROTECTING MY PASSENGERS IN MY VEHICLE. THIS HAS HAPPENED ON A CONTINUAL BASIS SINCE I HAVE HAD THE CAR SINCE 2013

10/31/2018
Components: AIR BAGS
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, LECKNER FORD OF WOODSTOCK (430 HOOVER ROAD, WOODSTOCK, VA 22664. 866-421-9477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMES PARTS NOT AVAILABLE. *DT *JB

10/31/2018
Components: AIR BAGS
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER, BERGE FORD (460 E AUTO CENTER DR, MESA, AZ 85204. 480-497-7550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

MY CAR HAS NOT BEEN REPAIRED, ITS BEEN OVER 2 YEARS . WHEN IS IT GOING TO BE REPAIRED???

10/31/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE HANSEL FORD DEALER (707-623-1426, 3075 CORBY AVE, SANTA ROSA, CA 95407) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

10/31/2018
Components: STEERING,AIR BAGS
Incident Date: 09/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

ON SEPTEMBER 18, 2018 I DROVE TO A RUTTER'S AND WHEN I STARTED TO DRIVE HOME THE POWER STEERING WENT OUT. I TURNED MY CAR OFF AND THEN ON AND A WARNING LIGHT REFERRING TO THE STEERING CAME ON. I CALLED APPLE FORD DEALERSHIP IN YORK, PA AND BROUGHT MY CAR IN THE NEXT MORNING. THEY CONFIRMED THAT THE STEERING RACK HAD TO BE REPLACED. THE REPAIR COST WAS $2,200, WHICH I ENDED UP PAYING. AFTER RESEARCHING THIS ISSUE I DISCOVERED THAT THE SAME ISSUE WAS RECALLED ON THE 2011 FUSION BUT NOT THE 2010. ALSO I'VE BEEN WAITING FOR THE PART FOR THE TAKATA RECALL. SINCE I NEEDED A RENTAL WHILE MY CAR WAS BEING FIXED THEY PUT ME IN A LONG TERM RENTAL SINCE THE AIRBAG PART HASN'T COME IN YET. I'M HOPING THEY WILL RECALL THE STEERING RACK FOR THE 2010 FUSION AS WELL.

10/31/2018
Components: STEERING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL FAILED WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ROBINSON FORD (1777 IMPERIAL AVE, CALEXICO, CA 92231. 760-357-3141) WHO DIAGNOSED THE VEHICLE AND STATED THAT THE STEERING HAD FAILED AND THE VEHICLE WAS REPAIRED, BUT THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

10/31/2018
Components: AIR BAGS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

RECEIVED RECALL NOTICE BUT DEALER WILL NOT REPLACE AIRBAG

10/31/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL I GOT A RECALL NOTICE ABOUT MY GAS TANK LEAKING FUMES. I TOOK IT TO A FORD DEALER AND THEY TOLD ME THAT IT WAS FINE AND THAT THEY DID NOT HAVE TO REPLACE IT. I THOUGHT THAT IF THERE IS A RECALL THAT THEY HAD TO REPLACE THE DEFECT THE DATE IT HAPPEN IS WHEN I BOUGHT IT

10/31/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I BOUGHT THE CAR USED THE END OF JULY 2018 FOR MY DAUGHTER TO DRIVE. SHE INFORMED ME TODAY THAT FROM TIME TO TIME IT AS IF THE CAR STALLS OUT WHEN DRIVING IT OR WHEN SHE TRIES TO ACCELERATE. I DID SOME RESEARCH ONLINE JUST A FEW MINUTES AGO AND FOUND THAT THIS IS A COMMON PROBLEM. SEE THE LINK ATTACHED: HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FUSION/2010/ENGINE/SUDDEN_DECELERATION_LOSS_OF_POWER.SHTML THIS WAS JUST FROM ONE WEBSITE AND THERE ARE SEVERAL OTHERS WITH THE SAME ISSUE. IT WOULD SEEM TO ME THAT THIS IS A SAFETY ISSUE. MY QUESTION IS IF THIS HAS BEEN BROUGHT TO YOUR ATTENTION, WHY WOULD YOU NOT DO SOMETHING ABOUT IT? NOT BEING ABLE TO ACCELERATE WHEN IN TRAFFIC CAN BE EXTREMELY DANGEROUS AND COULD LEAD TO CAR ACCIDENTS. SHE IS LIVING IN ATLANTA AND I AM IN ORLANDO SO SHE JUST MENTIONED IT TODAY WHEN I TALKED TO HER BUT SHE SAID IT HAS HAPPENED A FEW TIMES SINCE SHE HAS HAD IT THE LAST FEW MONTHS.

10/30/2018
Components: ELECTRICAL SYSTEM,WHEELS
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FSHP0HA0AR******
Summary

BATTERY DIED DUE TO SITTING FOR A LONG PERIOD OF TIME. EVEN THOUGH CAR WAS STARTED NUMEROUS TIMES DURING THE WEEK. TIRES LOST AIR TWICE DUE TO SITTING AND TOLD NOT TO DRIVE THE VEHICLE.

10/30/2018
Components: AIR BAGS
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

"TAKATA RECALL" STILL WAITING ON A LETTER TO BE FIXED. I HAVEN'T HEARD ANYTHING SINCE MAY 2018.

10/30/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL - THERE IS A RECALL SINCE JANUARY, 2018 FOR THE AIRBAGS ON MY DAUGHTERS CAR AND I CALLED AND THE PARTS ARE STILL NOT AVAILABLE AND THE PASSENGER AIRBAG COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH. WHY IS IT TAKING SO LONG FOR THE MANUFACTURER TO SUPPLY THE PARTS?

10/30/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062, (913)-782-0881) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2018
Components: STEERING
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITH THE POWER STEERING WARNING LIGHT ILLUMINATING. THE VEHICLE WAS TURNED OFF AND RESTARTED BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NO RECALLS RELATED TO THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER ACKNOWLEDGED THAT OTHER VEHICLE OWNERS HAD FILED COMPLAINTS IN REGARDS TO THE STEERING WHEEL FAILURE. THE FAILURE MILEAGE WAS 90,000.

10/30/2018
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE KENNY ROSS FORD (104 BLACK HILL RD, IRWIN, PA 15642, 724-864-3601) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFRIMS PARTS NOT AVAILABLE.

10/30/2018
Components: AIR BAGS
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE BOB DAVIDSON FORD LINCOLN DEALER (1845 E JOPPA RD, PARKVILLE, MD 21234, (410) 661-6400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL

10/30/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TAKATA RECALL. I HAVE YET RECEIVE A SOLUTION FOR THIS SAFETY RECALL.

10/30/2018
Components: AIR BAGS
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUNT FORD DEALER ((270) 586-3281, 625 GARVIN LANE, FRANKLIN, KY 42134) AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2018
Components: STEERING
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE THE MESSAGE "POWER STEERING ASSIST" HAD DISPLAYED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER JOHNE BLEAKEY FORD (870 THORN ST. LITHIA SPRINGS, GA) WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 161,000.

10/30/2018
Components: AIR BAGS
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA INFLATORS : I'VE RECEIVED A LETTER SAYING THAT MY AIR BAG NEED TO BE REPLACED, HOWEVER THEY SAID THAT THEY WILL CALL ME WHEN THE PARTS ARE AVAILABLE. AFTER A COUPLE MONTHS I CALLED FORD AND THEY SAID THEY STILL DON'T HAVE THE PARTS. THREE DAYS AGO I RECEIVED A LETTERS FROM AUTO AIRBAG SETTLEMENT SAYING THAT I SHOULD DO THE RECALL AS SOON AS POSSIBLE. HOWEVER FORD STILL DOESN'T HAVE THE PARTS. I HAVE BEEN WAITING FOR 18 MONTHS .

10/30/2018
Components: AIR BAGS
Incident Date: 01/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TAKATA RECALL OUR DEALER PUT US IN A RENTAL THE END OF JULY 2018, WHICH IS GREAT TO PROTECT US FROM THE AIRBAG. BUT I AM BEYOND FURIOUS THAT I AM PAYING FOR A VEHICLE THAT I CANNOT EVEN ENJOY. THIS IS UNACCEPTABLE AND I THINK FORD NEEDS TO MAKE THE SITUATION RIGHT. THEY NEED TO BUY BACK THE VEHICLE AND PUT US IN ANOTHER VEHICLE FOR THE SAME PRICE. SO THE RECALL OCCURRED LATE LAST YEAR 2017/ EARLY 2018 AND THEY ONLY PUT US IN A RENTAL IN JULY. WHAT IF SOMETHING WOULD HAVE HAPPENED BEFORE THEN. BEYOND DISGUSTED!

10/30/2018
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Summary

TAMARA RECALL. FAILED TO REPAIR DEFECTIVE AIRBAG. I WANT TO RECEIVE INFO ON RECALL. CAN'T CHECK BOX BELOW.

10/30/2018
Components: AIR BAGS
Incident Date: 06/01/2006
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WE RECEIVED THE RECALL ON JUNE 1, 2016, NHTSA RECALL #16V384, WE HAVE YET TO HAVE IT REPAIRED. WE ARE NOT THE FRONT PASSENGER SEAT BECAUSE THE RISK OF INJURY AS OUTLINED IN THE RECALL. THE MANUFACTURER HAS YET TO REPAIR THE ISSUE.

10/29/2018
Components: AIR BAGS
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED BILL COLE FORD LINCOLN (2119 GREENUP AVE, ASHLAND, KY 41101, (606) 329-2120) WHERE THEY INFORMED THE CONTACT THAT THEY WOULD CONTACT THE CONTACT BACK WHEN PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. *TT *JB

10/29/2018
Components: AIR BAGS
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

IT HAS BEEN ALMOST YEAR OF THIS RECALL NOCTICE AND I CAN NOT GET IT DONE FOR I AM STILL ON A "WAITING LIST"

10/29/2018
Components: AIR BAGS
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TAKATA RECALL WE HAVE BEEN HAVING TROUBLE WITH THE DEALERSHIP GETTING THEM TO LET US KNOW WHEN THE PARTS WILL BE IN. IT STARTED IN FEBRUARY THEN IN MAY WE GOT ANOTHER LETTER ABOUT THE RECALL NOTHING WAS SAID OR DONE BY THE DEALERSHIP. I WAS TOLD I COULD DRIVE MY CAR BUT I HAVE GRANDKIDS AND DID NOT WANT THEM TO BE HURT OR MYSELF SO I PARKED MY CAR UNAWARE THAT WE COULD GET A RENTAL CAR AND THAT WAS UNTIL WE CALLED FORD AND ENTERPRISE. WE GOT THE CAR AND NOW I AM MAKING PAYMENTS ON A CAR NO DEALERSHIP WANT FOR A TRADE IN. GETTING FRUSTRATED AND NEED TO KNOW WHAT TO DO WITH A STUCK VEHICLE I CANT USE IF IT CANT BE FIXED WE NEED A REPLACEMENT WE HAVE HAD A LOT OF FORD VEHICLES AND HAVE NOT HAD THIS PROBLEM BEFORE. VERY DISAPPOINTED.

10/29/2018
Components: AIR BAGS
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I RECEIVED A NOTICE ABOUT A SETTLEMENT IN THE MAIL THAT MY CAR MAY HAVE DEFECTIVE AIR BAGS. I WENT ON THIS SITE AND ENTERED MY VIN AND I INDEED DO HAVE THE DEFECTIVE TAKATA AIRBAGS IN RECALL. WHEN I INFORMED MY LOCAL DEALER ABOUT THIS, THEY SAID THAT THEY COULD NOT DO ANYTHING FOR ME. WHAT IF I AM IN AN ACCIDENT? WHY DID I NOT GET A RECALL NOTICE IN THE MAIL? THIS MAKES ME MAD.

10/29/2018
Components: AIR BAGS
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHMIT BROS DEALER ((262) 284-8844, 925 E GREEN BAY AVE, SAUKVILLE, WI 53080) WHERE IT WAS CONFIRMED THAT PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL. NOTHING HAS HAPPENED. JUST WAITING FOR THE RECALL.

10/29/2018
Components: AIR BAGS
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/29/2018
Components: AIR BAGS
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TAKATA RECALL... I HAVE RECEIVED THREE NOTICES ABOUT MY CAR BEING AFFECTED AND ALL THREE SAID NOT TO BRING CAR TO DEALER AT THIS TIME THAT THEY WOULD NOTIFY ME. IT HAS BEEN MONTHS AND STILL NOT RECALLED. I RECIEVED A LETTER TODAY FROM AUTO AIRBAG SETTLEMENT TELLING ME TO GET THEM FIXED ASAP. WHO DO I NEED TO CALL WHEN THEY HAVE TOLD ME THEY WILL NOTIFY ME? ITS BEEN LONG ENOUGH

10/28/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TAKATA RECALL - I RECEIVED A RECALL NOTICE ON THIS VEHICLE DUE TO THE AIRBAGS IN MAY OF 2018. WHEN I TOOK THE VEHICLE IN, THEY TOLD ME THAT THERE WERE NO RECALL PARTS AVAILABLE AND THEY DID NOT KNOW IF THEY EVER WOULD BE AVAILABLE. THUS I'M STILL DRIVING THE CAR WITH DEFECTIVE AIRBAGS.

10/28/2018
Components: AIR BAGS
Incident Date: 10/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL

10/27/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC4AR******
Summary

TAKATA RECALL MY CAR WAS RECALLED IN JUNE 2016. AS OF THIS DATE, MY FORD DEALER STILL SAYS THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THE PARTS WILL COME IN TO FIX THIS RECALL ISSUE. WAITING OVER TWO YEARS FOR PARTS IS UNACCEPTABLE. IN DECEMBER 2017, FORD SENT ME A LETTER TELLING ME NOT TO LET ANYONE SIT IN MY PASSENGER SEAT DUE TO THIS ISSUE, ESSENTIALLY SAYING I COULD NOT USE MY CAR FOR ITS INTENDED PURPOSE (I.E., TO CARRY PASSENGERS IN MY 5 PASSENGER SEDAN). IT IS CLEAR TO ME THE MANUFACTURER IS WAITING FOR ME TO SELL THE CAR SO THEY DON'T NEED TO FIX IT. MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER 16V384

10/27/2018
Components: AIR BAGS
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL I HAVE BEEN WAITING FOR MONTHS NOW FOR MY AIRBAGS TO BE REPLACED AND HAVE NOT YET RECEIVED ANY UPDATE. I HAVE BEEN IN A RENTAL CAR SINCE THEN WHICH IS TERRIBLY INCONVENIENT FOR ME. I NEED MY CAR FIXED OR I THINK THAT FORD SHOULD REPLACE THE WHOLE VEHICLE!

10/26/2018
Components: STEERING
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

POWER STEERING ASSIST FAULT

10/26/2018
Components: STEERING
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

SERVICE POWER STEERING WARNING CAME ON AS I WAS DRIVING. PARKED CAR, WOKE UP NEXT MORNING AND POWER STEERING WAS OUT. EXTREMELY HARD TO TURN STEERING WHEEL.

10/26/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAKATA RECALL - WE HAVE BEEN DRIVING A RENTAL CAR PAID FOR BY FORD FOR THE PAST 4 MONTHS. THE FORD FUSION IS PARKED IN OUR YARD, PER FORD'S REQUEST. *** FORD AND THE TALLAHASSEE FORD DEALERSHIP HAVE PROVIDED NO UPDATES ON WHEN REPLACEMENT PARTS WILL BE AVAILABLE. *** ORIGINAL RECALL NOTICE WAS 3/1/2016.

10/26/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KERRY FORD, 155 W KEMPER RD, CINCINNATI, OH 45246, (513)-671-6400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2018
Components: AIR BAGS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BEAMAN FORD, 1717 TN-46, DICKSON, TN 37055, 615-446-2308) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2018
Components: AIR BAGS
Incident Date: 04/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL. FORD HAS NOT PROVIDED ME WITH A REMEDY TO THIS AIRBAG ISSUE. I WOULD LIKE TO FEEL SAFE WHEN I DRIVE MY CAR. PLEASE HELP. MUCH APPRECIATED. JOSH.

10/26/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TAKATA RECALL PASSENGER AIR BAG INFLATOR SUBJECT TO EXPLOSIVE FAULT.. FIRST NOTICE RECEIVED JULY 2016, SECOND DECEMBER 2017 WARNING NOT TO SIT IN PASSENGER SEAT. THIRD JUNE 2018. EACH SAYS PARTS AVAILABLE IN SUBSEQUENT QUARTER. OVER TWO YEARS AND NO END IN SIGHT. RECALL 16S26. NHTSA RECALL 16V-384

10/26/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA I RECEIVED A NOTICE FOR A RECALL FOR MY AIRBAG. I HAVEN'T HAD ANY REPAIRS AS OF YET. I AM CONSTANTLY ON THE HIGHWAY AND ON EDGE EACH TIME I OR SOMEOME IS OM THE PASSENGER SIDE. I AM SCHEDULED TO GO OUT OF TOWN ON WEDNESDAY, OCTOBER 31, 2018, THE WAY ACCIDENTS ARE HAPPENING, I AM AFRAID TO DRIVE THIS VEHICLE BUT IT IS THE ONLY TRANSPORTATION I HAVE TO GO IN.

10/26/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

"TAKATA RECALL" I HAVE TRIED TO CONTACT THE LOCAL FORD DEALERSHIP TO FIX THE AIR BAG ISSUE BUT THEY HAVE TOLD ME MULTIPLE TIMES THAT THEY DO NOT HAVE THE PARTS FOR THE AIR BAG AVAILABLE AND I WOULD HAVE TO WAIT AND THEY WOULD NOTIFY ME WHEN THEY COULD FIX IT. THIS HAS BEEN TOLD TO ME SINCE MAY 2018. SO 5 MONTHS LATER AND IM STILL TOLD THE SAME THING. I WOULD LIKE TO KNOW WHY THE PARTS ARE STILL NOT AVAILABLE FOR MY VEHICLE. MY PASSENGER AIRBAG LIGHT WILL BE ON SAYING THAT THE AIR BAG IS OFF AND NOT EVEN WORKING SO ON TOP OF METAL FRAGMENTS THAT COULD POSSIBLY COME OUT IF THE AIR BAG DID WORK AND DEPLOY HALF THE TIME ITS NOT ON ANYWAY SO THEREFOR IS MORE RISK ADDED TO WHOMEVER IS IN MY PASSENGER SEAT AT THE TIME. FORD NEEDS TO RESOLVE THIS ISSUE ASAP AND STOP TELLING PEOPLE THEY DO NOT HAVE PARTS AVAILABLE AT THIS TIME WHICH I FIND HARD TO BELIEVE.

10/26/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TAKATA RECALL AIRBAG INFLATOR. NORTHERN INDIANA. EIGHT (8) MONTHS HAVE PASSED AND NO NOTICE OF PARTS AVAILABILITY HAS BEEN RECEIVED.

10/26/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY AIRBAG HAS NOT BEEN REPAIRED BECAUSE FORD DOES NOT HAVE THE PART. MY STEERING WENT OUT WHILE I WAS IN MOTION. NOT A RECALL FOR MY VIN#

10/25/2018
Components: STEERING
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

LOST ALL ABILITY TO STEER CAR WHILE DRIVING DUE TO NO POWER STEERING. NOW LEARN THIS IS A KNOWN PROBLEM AND RECALLED FOR OTHER YEAR MAKES AND AN INVESTIGATION IS ON GOING FOR THE 2010 ITS STILL AN ONGOING PROBLEM AND REALLY NEEDS RESOLVED.

10/25/2018
Components: STEERING
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AS I WAS DRINGING AT 45 MPH THE SERVICE POWER STEERING LIGHT CAME ON AND SERVICE ADVANCTRAC ALSO CAME ON. I LOST ALL POWER STEERING AND HAD TO PULL INTO A PARKING LOT. I GOT IT BACK HOME , DRIVING AT A SLOWER SPEED.

10/25/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I NOTICED TODAY THERE IS A FORD RECALL FOR 2012 THROUGH 2018 FORD FOCUS FOR A FAULTY PART THAT COULD LEAD TO ENGINE STALLS. THE RECALL STATES A MALFUNCTIONING VALVE THAT COULD RESULT IN INACCURATE FUEL LEVEL READINGS AND POTENTIALLY ENGINE STALLS OR AN INABILITY TO RESTART THE VEHICLE. THIS IS EXACTLY WHAT I HAVE BEEN EXPERIENCING IN MY 2010 FORD FUSION. WHILE I AM DRIVING AND START TO SLOW DOWN AT A STOP SIGN OR TO TURN THE CORNER THE ENGINE STALLS AND JERKS AND THEN IT GOES AWAY UNTIL THE NEXT TIME I SLOW DOWN OR TURN. I BELIEVE THIS TO BE THE SAME SITUATION AS THE CURRENT RECALL FOR THE FORD FOCUS.

10/25/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CITY WORLD FORD (3305 BOSTON ROAD, BRONX, NEW YORK 10469, (718) 881-7900) WAS MADE AWARE OF THE RECALL IN JUNE OF 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2018
Components: AIR BAGS
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HARDY FAMILY FORD AT (770) 445-8891 (LOCATED AT 1255 MARIETTA HWY, DALLAS, GA 30157) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED CASE NUMBER: CAS-15008000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/24/2018
Components: STEERING
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING DOWN THE ROAD WHEN THE POWER STEERING WENT OUT. ALMOST CAUSED ME TO CRASH INTO ANOTHER CAR DURING A TURN.

10/24/2018
Components: SERVICE BRAKES
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I AM EXPERIENCING INTERMITTENT FAILURE OF THE ABS CONTROL MODULE, ESSENTIALLY CAUSING A LOSS OF BRAKING CAPABILITY WHEN DRIVING. THIS OCCURS WITHOUT WARNING. BRAKES RETURN TO NORMAL OPERATION AFTER SHUTTING THE VEHICLE OFF, AND RESTARTING. THE ABS 'RESETS' ONLY TO OCCUR AT A LATER DATE AND TIME. THE ABS FAILS WHILE DRIVING AT NORMAL OPERATING SPEEDS. BOTH OCCURRENCES THAT I HAVE EXPERIENCED TO DATE HAVE OCCURRED IN RESIDENTIAL ZONES TRAVELING AT 25 MILES PER HOUR. THE DEALER HAS DIAGNOSED IT AS AN ABS FAILURE WITH A REPAIR COST OF 1645 DOLLARS. MY VEHICLE HAS LESS THAN 45,000 MILES AND HAS NO HISTORY OF ACCIDENTS OR MAJOR REPAIR.

10/23/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

IN 2/18 FORD SENT SAFETY RECALL NOTICE 18501 RE PASSENGER AIRBAG. IN 5/18 FORD LETTER STATING PART STILL NOT AVAILABLE. ON 10/23/18 FORD DEALERSHIP ADVISED PARTS STILL NOT AVAILABLE UNTIL AT LEAST DECEMBER. SHOULD FORD BE REQUIRED AS SAFETY PRECAUTION TO RECOMMEND I GET RENTAL CAR DUE RISK OF SERIOUS INJURY IN HEAD ON COLLISION?THE FORD LETTERS RE RENTAL CAR OPTION IN MY VIEW REFERRED TO WHILE CAR IN SHOP FOR TO REPAIR. DO I ASSUME RISK OF INJURY IF I CONTINUE TO DRIVE MY CAR DURING VERY LONG DELAY IN GETTING PART DISTRIBUTED? FORD IS BEING IRRESPONSIBLE BY NOT RECOMMENDING CAR NOT BE DRIVEN AND CUSTOMERS SHOULD EXERCISE RENTAL OPTION.

10/23/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Summary

TAKATA AIR BAGS RECALL: FORD RECALL# 18S01 & NHTSA# 18V046. I RECEIVED THE RECALL FROM JANUARY 2018. I KEEP CALLING FORD & AS OF TODAY THE PARTS ARE STILL NOT BEING MADE. MY QUESTION IS: WHAT TO DO BECAUSE MANY HAVE BEEN KILLED WITH THESE AIRBAGS EXPLODING. I SEE THERE IS A LAW SUIT GOING ON BETWEEN TAKATA & FORD BUT HOW DOES THIS HELP IN THE MEAN TIME? DEATH IS NOT A FORGIVING THING FROM A RECALL WHERE HALF THE WORK IS FAMILIAR WITH. ANY HELP TO BE HAD OTHER THAN HIRING AN ATTORNEY?

10/23/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL. NOTICE SENT IN MAY 2018 THAT FORD IS OFFERING TO PAY FOR THE USE OF A RENTAL VEHICLE AS A MEANS OF ALTERNATE TRANSPORTATION UNTIL PARTS ARE AVAILABLE. I HAVE MADE SEVERAL CALLS TO WINNER FORD IN DOVER, DE WHO KEEP ADVISING ME THEY DO NOT HAVE PARTS NOR DO THEY HAVE A VEHICLE THEY CAN PROVIDE ME WITH, I AM ON A WAITING LIST KEEP CALLING BACK. I HAVE CALLED SEVERAL TIMES AND WAS TOLD THE SAME THING. IT IS NOW OCTOBER AND WHEN I CALLED ON 10/20 I WAS TOLD THE PARTS ARE NOT IN AND NOTHING REGARDING A CAR WHEN I INQUIRED. I CALLED WILLIS FORD IN SMYRNA, DELAWARE WHO AT LEAST ADVISED ME I WAS #87 ON THEIR LIST. HOW TRUE THAT IS I DO NOT KNOW. I WAS NOT ASKED FOR MY VIN OR WHAT KIND OF CAR JUST A PHONE NUMBER I CAN BE REACHED AT.

10/22/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DON WOOD (2065 EAST STATE STREET, ATHENS, OHIO 45701, (740) 593-6642) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WOULD BE ORDERED BASED ON THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: CAS-16127922. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/22/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA AIRBAG. RECEIVED ORIGINAL LETTER JULY 2016. CONTINUED TO DRIVE CAR ON MANY TRIPS, RECEIVED 2ND LETTER DECEMBER 2017 STATING THAT NO ONE RIDE IN PASSENGER SEAT. THIS WAS NOT IN 1ST LETTER. TO THIS DATE NO AIRBAG. FORD TO MAIL LETTERS FOR REPAIR BY OCT 2018. NO LETTER AS OF THIS DATE. NO HELP FROM CORPORATE.FORD FINALLY GAVE US A RENTAL IN MARCH. FORD SPENT OVER $10,000 ON RENTAL COULD HAVE GIVEN US ANOTHER CAR. WE JUST WANT IT FIXED. CAR IS PARKED. PLEASE HELP!!

10/17/2018
Components: STEERING
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

A COUPLE OF WEEKS AGO, MY 2010 FORD FUSION WITH 120,000 MILES.HAD STIFF STEERING WHEN THE CAR STARTED. A FEW DAYS LATER, THERE WAS AGAIN STIFF STEERING. I ALSO HAD A MESSAGE SAYING THAT THERE WAS A FAILURE IN THE ELECTRONIC STEERING ASSIST SYSTEM. I FOUND THAT IF THE CAR WAS TURNED OFF AND RESTARTED, THE PROBLEM WOULD CLEAR. THIS HAPPENED AT LEAST SEVEN TIMES SINCE. TODAY, THE PROBLEM WOULD NOT CLEAR AT ALL. AFTER SOME RESEARCH ON THE INTERNET, IT LOOKS LIKE THE REPAIR COST IS &1,200 - $1,500 THERE WAS A RECALL FOR THIS PROBLEM STARTING WITH THE 2011 FUSION MODEL YEAR. IT DID NOT COVER THE 2010 MODEL. HOWEVER, THIS SEEMS TO BE A SIGNIFICANT SAFETY PROBLEM. ACCORDING TO YOUR DATA ON THIS WEBSITE,, THIS APPEARS TO BE THE BE THE BIGGEST PROBLEM WITH ALMOST 1000 COMPLAINTS, MORE THAN ANY OTHER CATEGORY FOR THIS MODEL & YEAR. IT LOOKS LIKE THERE WERE A NUMBER OF THESE COMPLAINTS SUBMITTED TO YOU IN JUST THE PAST FEW DAYS. I STRONGLY URGE YOU TO HAVE FORD EXPAND THE RECALL TO COVER THE 2010 FUSION MODEL YEAR.

10/16/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING ASSIST FAULT WHILE DRIVING AND UPON START COMPLETELY LOCKING UP THE STEERING WHEEL AND THE BRAKES KEEP LOCKING WHILE DRIVING FOR NO REASON CAUSING THE CAR TO DRAG, SHAKE UNCONTROLLABLY. BRAKES HAVE BEEN SERVICED REGULARLY AND CALIPERS CHANGES WITH SAME RESULTS

10/16/2018
Components: STEERING
Incident Date: 10/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON 3 OCCASIONS IN THE PAST COUPLE OF WEEKS WE'VE RECEIVED A POWER STEERING FAULT ALERT COMBINED WITH ACTUAL LACK OF POWER STEERING. IT HAPPENED 2 TIMES UPON STARTING THE CAR BUT BEFORE THE CAR MOVED AND ONCE WHILE BACKING UP THE CAR OUT OF THE GARAGE. ALL 3 TIMES RESTARTING THE CAR RESOLVED THE ISSUE.

10/15/2018
Components: STEERING
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THE POWER STEERING SENSOR HAS ALERTED US AND WE HAVE HAD THE WHOLE POWER STEERING RACK REPLACED (2100.00$). A COUPLE DAYS LATER THE ALERT CAME ON AGAIN AND THE SENSOR HAD COME LOOSE AND IT HAD TO BE REINFORCED. NOW, NOT A WEEK LATER THE LIGHT THE ON AGAIN AND WE ARE A WHOLE STATE AWAY AND HOURS FROM HOME. THE RECALL AND PROBLEMS WITH THIS POWER STEERING ON THIS VEHICLE, MODEL, AND YEAR, HAD LEFT US STRANDED AND IN DANGER TOO MANY TIMES! THE WHEEL CANNOT BE TURNED AND THIS HAPPENS WHILE DRIVING ON ANY TYPE OF STREET, ANY SPEED, OR JUST STARTING UP.

10/15/2018
Components: AIR BAGS,VEHICLE SPEED CONTROL,EQUIPMENT
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 14E028000 (EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SEYMOUR FORD LINCOLN AT (517) 787-9500 (LOCATED AT 2601 SEYMOUR RD, JACKSON, MI 49201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). *DT THE CONSUMER STATED BECAUSE OF THE INACTIVITY, CAR HAS DETERIORATED AND INCURRED MULTIPLE ISSUES. UPDATED 12/11/18*JB

10/15/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SMITH CAIRNS FORD LINCOLN (900 CENTRAL PARK AVE, YONKERS, NY 10704 ,914-377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/15/2018
Components: STEERING
Incident Date: 10/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE WAS IN MOTION WHEN THE POWER ASSIST STEERING FAILED. STEERING BECAME VERY DIFFICULT. THERE ARE NUMEROUS COMPLAINTS OF THIS HAPPENING WITH THE 2010 FORD FUSIONS.

10/15/2018
Components: STEERING
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING IN REVERSE, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED PROVIDED CASE NUMBER: CAS16070759. THE FAILURE MILEAGE WAS APPROXIMATELY 136,812.

10/14/2018
Components: AIR BAGS
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG2AR******
Summary

GOT A LWTTER BACK IN JULY AND NEVER GOT ANYTHING ELSE??

10/14/2018
Components: STEERING
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

MY DAUGHTER WAS DRIVING ON CITY STREETS 30-40 MPH WHEN THE SERVICE ADVANCETRAC, SERVICE POWER STEERING NOW, LOW TIRE AND A TRACTION CONTROL LIGHT LITE UP. SHE CAN ME HER FATHER AND TOLD ME THIS. HER RIGHT FRONT TIRE WAS LOW. SHE DROVE 2 MILES HOME AND PARKED IT. A FEW HOURS LATER SHE STARTED TO DRIVE OUT OF HER SCHOOL PARKING LOT AND THE POWER STEERING COMPLETELY FAILED AND SHE COULD NOT STEER THE CAR. SHE ALMOST HIT ANOTHER VEHICLE. I DROVE TO HER DORM, AIRED UP THE TIRE, REMOVED THE BATTERY FOR A FEW HOURS AND TRIED TO DRIVE IT. STILL NO POWER STEERING AND I REALLY COULD NOT TURN IT SAFELY. MY DAUGHTER COULD NOT EVEN TURN IT AND INCH. WE ARE GOING TO HAVE TO TAKE THE CAR IN BUT ALL REVIEWS ON THIS SITE AND OTHER STATE IT HAS TO BE RESET BY THE DEALER AND MAY COST UP TO 2000 TO REPAIR. I UNDERSTAND OTHER YEARS OF THIS SAME MAKE AND MODEL WITH THE SAME PARTS HAVE BEEN RECALLED, WHY NOT ALL VEHICLES WITH THESE PARTS. PLEASE HELP!!!!!

10/13/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TAKATA RECALL. I RECEIVED A RECALL NOTICE IN MAY 2018. THE FORD RECALL NOTICE SAID THAT PARTS ARE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. FORD STATED THAT IT WOULD NOTIFY ME TO SCHEDULE THE AIRBAG RECALL REPAIR. NOTWITHSTANDING THIS REPRESENTATION, THE SECOND AND THIRD QUARTERS OF 2018 HAVE PASSED AND FORD HAS FAILED TO NOTIFY ME TO SCHEDULE THE REPAIR. MY 2010 FORD FUSION IS WORTHLESS FOR SALE OR TRADE-IN, EXCEPT FOR SALVAGE VALUE, AS LONG AS THE AIRBAGS HAVE NOT BEEN REPAIRED. ALSO, AND IMPORTANTLY, THERE IS A RISK OF INJURY IF THIS IS NOT REPAIRED. I REQUEST THAT NHTSA REQUIRE FORD TO FIX THIS VEHICLE WITHIN THE TIME PROMISED. THIS CONDUCT BY FORD IS NOT ACCEPTABLE.

10/12/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BELL FORD (2401 WEST BELL ROAD, PHOENIX, ARIZONA 85023, (602) 457-2144) AND JIM CLICK FORD (1030 WEST DUVAL ROAD, GREEN VALLEY, ARIZONA 85614, (520) 625-8262) WERE CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE BY THE END OF OCTOBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/11/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

2010 FORD FUSION. CONSUMER WRITES WITH CONCERNS TO NO AVAILABLE OF PARTS TO REPAIR VEHICLE. *AS *JS

10/09/2018
Components: AIR BAGS
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART WAS NOT AVAILABLE. THE DEALER (FIVE STAR FORD, 6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180, 817-500-0096) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/09/2018
Components: STEERING
Incident Date: 10/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

MY 17 YEAR OLD SON WAS DRIVING 65 MPH ON THE HIGHWAY WHEN HIS POWER STEERING WENT OUT. THIS WAS A VERY DANGEROUS SITUATION, THAT HE WAS FORTUNATE DID NOT GET HIM INJURED. I THEN RESEARCHED AND REALIZED THIS IS A VERY COMMON, WELL KNOWN PROBLEM FOR THIS VEHICLE. RECALLS STARTED ON THE 2011 FORD FUSION, WHICH HAS THE EXACT SAME POWER STEERING. TO THINK THAT NOT RECALLING THE SAME PROBLEMS IN THE 2010 MODEL PUT MY SON IN DANGER, IS NOT ACCEPTABLE IN MY OPINION.

10/07/2018
Components: STEERING
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

THE POWER STEERING WENT OUT ON OUR 2010 FORD FUSION. YOU COULD NOT MOVE THE STEERING WHEEL. FORTUNATELY, IT HAPPENED WHEN MY DAUGHTER WAS NOT MOVING AS IT WOULD HAVE CAUSED A CRASH WITH IT SUDDENLY GOING OUT. VEHICLE WAS PARKED IN OUR DRIVEWAY. IT WAS A POWER STEERING FAULT FAILURE. THIS WAS A $1800.00 REPAIR AND THIS IS DEFINITELY A SAFETY ISSUE THAT APPEARS TO AFFECT A VERY LARGE AMOUNT OF 2010-2012 FORD FUSION OWNERS. FORD IS COVERING THE REPAIR UNDER A RECALL FOR ALL 2011-2012 FUSION OWNERS BUT NOT 2010 MODELS EVEN THOUGH IT'S THE SAME VEHICLE!

10/05/2018
Components: SERVICE BRAKES
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHEN BACKING OUT OF MY GARAGE MY BRAKE PEDAL WENT TO THE FLOOR AND WAS VERY SLOW TO STOP. FORD DEALER INFORMED ME IT WAS THE ABS HYDRAULIC CONTROL MODULE. IT IS PROCESSED OF BEING REPLACED

10/04/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL I WAS DRIVING AND THE CAR BEGAN TO SLOW DOWN RAPIDLY. I WAS UNABLE TO CONTROL WHERE I WAS GOING AND UNABLE TO ACCELERATE OR DECELERATE. I HAVE NO CONTROL OVER THE VEHICLE WHEN THIS HAPPENS. IT IS NOT AN ALL THE TIME PROBLEM, BUT DOES HAPPEN VERY OFTEN. THE CHECK ENGINE LIGHT COMES ON WHEN IT HAPPENS AND THE CAR ACCELERATES BRIEFLY BEFORE INSTANTLY SHUTTING OFF. THE WRENCH SYMBOL ALSO COMES ON BEFORE THIS ALL TAKES PLACE. I COULD BE USING CRUISE CONTROL OR JUST NORMAL DRIVING AND IT HAPPENS IN BOTH SITUATIONS. THE VEHICLE TENDS TO DO IT NO MATTER WHERE YOU ARE SUCH AS A HIGH WAY OR ON A REGULAR CITY STREET. I HAVE HAD THE VEHICLE CHECKED OUT NUMEROUS (SIX) TIMES TO SEE WHY IT DOES THIS. THE MECHANIC HOOKS IT UP TO THE COMPUTER EVERY TIME AND STATES THERE IS NOTHING WRONG BUT THEN RESETS THE SYMBOL LIGHTS SO THEY GO OUT. THE CAR WILL BE FINE FOR A WEEK OR SO AND THEN DO IT AGAIN! IT IS SCARY WHEN IT HAPPENS AND I TRY NOT TO DRIVE THE CAR DUE TO THIS ISSUE. HOW CAN YOU FIX SOMETHING THE MECHANICS STATE IS NOT BROKEN? SOMETHING ISNT RIGHT WITH THE VEHICLE AND SOMETHING NEEDS TO BE INVESTIGATED TO SEE WHY IT DOES THIS! IT CAN NOT ONLY BE MY CAR!

10/04/2018
Components: AIR BAGS
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/03/2018
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAOAR******
Summary

SAME AS EVERYONE ELSE. POWER STEERING FAILURE PULLING OUT OF DRIVEWAY WITH TWO CHILDREN IN CAR. COULDN'T STEER OUT OF ROAD. TURNED OFF AND BACK ON AND IT STARTED WORKING. LAST FORD I'LL BUY. RECALLED SAME PART ON 11-14 MODELS. GUESS THEY ONLY CARE IF THOSE CUSTOMERS DIE!!! BECAUSE OF THERE UNWILLINGNESS TO REPLACE THERE NUMBER ONE COMPLAINT TO THE NHTSA THEY SHOW THERE CORPORATE CHARACTER.

10/02/2018
Components: STEERING
Incident Date: 09/24/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. UPON STARTING THE VEHICLE, THE STEERING WHEEL FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: CAS-15887066. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

10/01/2018
Components: WHEELS,ENGINE
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

THERE HAS BEEN AN INVESTIGATION ON THIS COMPLAINT BUT IT NOT UNDER MY VIN NUMBER. MY CAR IS SHAKING CAUSING VIBRATION WHEN I'M DRIVING. THE TIRE SEEMS IF IT'S GOING TO FALL OFF THE CAR AS I'M DRIVING. THERE IS NO LIGHT INDICATING THERE IS SOMETHING WRONG. IT DOES NOT PICK UP SPEED I WOULD HAVE TO PUT MY FOOT ALL THE WAY TO THE FLOOR FOR IT TO REALLY GO ANYWHERE. I'M ON THE HIGHWAY EVERYDAY GOING TO WORK. I HOPE ONE OF THESE DAYS NOTHING HAPPENS TO ME OR MY FAMILY BECAUSE FORD WON'T JUST TAKE A LOOK AT THE CAR WHEN I'M CALLING THEM TELLING THEM THAT IT'S THE SAME PROBLEM THE RECALL EXPLAINS WHAT THE PROBLEMS ARE. RECALL #11V57400

10/01/2018
Components: STEERING
Incident Date: 09/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING SEIZED. THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL, BUT WAS UNSUCCESSFUL. THE DEALER (BEECHMONT FORD 600 OHIO PIKE, CINCINNATI, OH 45245 (513)-752-6611) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

09/30/2018
Components: SERVICE BRAKES
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AFTER REPLACING FRONT AND BACK BRAKES AND MASTER CYLINDER, CONTINUE TO HAVE THE PROBLEM OF "SOFT" BRAKES. I HAVE TO PUSH ALL THE WAY DOWN TO STOP AND DOES NOT STOP ON TIME.

09/29/2018
Components: STEERING
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ON SEPTEMBER 28TH, 2018 AT APPROXIMATELY 06:00 A.M. AS I WAS DRIVING TO WORK THE POWER STEERING, WITHOUT WARNING, FAILED AND A "SERVICE POWER STEERING NOW" DISPLAY READ IN ON THE DASHBOARD. THERE WAS NO FAULTY PERFORMANCE OF THE POWER STEERING PRIOR TO THIS AND NO INDICATION IT WAS IN NEED OF REPAIR. THE FAULT OCCURRED SUDDENLY AND WITHOUT WARNING, ALMOST CAUSING ME TO HIT ANOTHER CAR AS I WAS MAKING A RIGHT TURN FROM A SMALL RURAL HIGHWAY ONTO A SIDE STREET IN A RESIDENTIAL NEIGHBORHOOD. IT HAS BEEN THIS WAY SINCE THAT TIME. THIS IS A KNOWN ISSUE FROM THE 2010 MODEL FUSION THAT FORD NEEDS TO ADDRESS.

09/28/2018
Components: STEERING
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

67 YEAR OLD FEMALE DROVE TO DOCTORS OFFICE, PARKED AND WENT INSIDE. NO PROBLEMS AT ALL. WHEN SHE TRIED TO LEAVE THE POWER STEERING NOTIFICATION CAME ON AND SHE COULD NOT TURN THE STEERING WHEEL. SHE NEEDED ASSISTANCE GETTING THE CAR HOME. DEALERSHIP. WAS CONTACTED AND WITHOUT SEEING THE VEHICLE QUOTED A PRICE OF REPAIR TO BE $1800+. THE PROBLEM APPEARS TO BE THE SAME AS THE ONE FORCING THE RECALL OF THE 2011 MODEL FUSION. IT WAS WRITTEN THAT A RESET CODE IN THE ELECTRONIC CONTROL UNIT BOX COULD SOLVE THE PROBLEM. IF FORD KNOWS THE PROBLEM IS DANGERIOUS A RECALL OF THE 2010 FUSION SHOULD HAVE BEEN DONE TWO YEARS AGO. ALSO HAVE A VIN # PROBLEM. I ENTERED THE NUMBER AS WRITTEN ON REGISTRATION AND WAS TOLD IT WAS NOT VALID. WENT TO CAR FOUND THE EXACT SAME VIN AND AGAIN IT SAID IT WAS NOT VALID. YOU CAN RUN MY LICENSE PLATE AND IT COMES BACK ON THE RIGHT VEHICLE. AGAIN, CAR WAS FINE WHEN PARKED, BUT PROBLEM OCCURRED WHEN STARTED AND ATTEMPTING TO BACK UP. IF IT WENT OUT AT NORMAL SPEED ON THE COUNTY ROAD TO MY HOME SHE COULD WELL HAVE GONE OVER AN EMBANKMENT.

09/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TOOK MY CAR IN FOR THE FUEL TANK RECALL. THE DEALER REPLACED THE PURGE VALVE AND SAID THEY INSPECTED MY TANK, WHICH WAS GOOD. I WAS NOT ABLE TO FILL MY TANK FULL UNTIL 5 WEEKS LATER AND WHEN I DID I WENT STRAIGHT HOME AND SMELLED GAS VERY STRONGLY. MY CAR WAS PARKED FOR ABOUT AN HOUR AND A HALF WHEN I NOTICED A HUGE PUDDLE UNDER IT WHICH TURNED OUT TO BE GAS. IT LEAKED A QUARTER TANK OUT! I IMMEDIATELY CALLED THE DEALER AND THEY TOLD ME THEY COULDN'T GET ME IN UNTIL THURSDAY, THIS WAS MONDAY. THE CAR SAT UNTIL THEN. I DROVE IT TO THE DEALER THURSDAY. THEY SUBMITTED PAPER WORK AND PICTURES TO FORD. FRIDAY THEY HEARD BACK FROM FORD STATING THEY NEEDED TO DROP THE TANK TO TAKE BETTER PICTURES. THE DEALERSHIP WAS NOT ABLE TO DO THIS UNTIL MONDAY. MONDAY CAME, TUESDAY STILL NO WORD, AND FINALLY ON WEDNESDAY I GET WORD SAYING THAT FORD DENIED THE RECALL AND ARE NOT PAYING FOR IT. THE WHOLE POINT OF THE RECALL WAS THAT THE PURGE VALVE IN THE CANISTER WAS BUILDING UP PRESSURE AND CRACKING TANKS. BUT THEY DENIED IT. I CALLED FORD'S CUSTOMER LINE AND WAS CONNECTED TO A VERY RUDE MAN NAMED RYAN WHO ACTED LIKE I KNOW ABSOLUTELY NOTHING ABOUT CARS WHEN IN FACT I HAVE WORKED ON (SPECIFICALLY FORD) CARS FOR OVER 20 YEARS. HE REFUSED TO LET ME SPEAK TO A SUPERVISOR AND THEN PROCEEDED TO TELL ME THAT THE SUPERVISOR WOULD TELL ME THE SAME AS HE DID. I AM VERY UPSET. MY CAR IS NOT FIXED FROM THE RECALL AND THEY WANT ME TO PAY $1000 FOR A NEW TANK THAT CRACKED AT THE SEAL FROM THEIR FAULTY PART.

09/25/2018
Components: STEERING
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE CONTACT STARTED THE IGNITION, THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING ALSO SEIZED. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

09/25/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE CONTACT CALLED TOWNE FORD OF REDWOOD CITY AT 650-366-5744 (LOCATED AT 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 15V793000 (FUEL SYSTEM, GASOLINE) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 16V384000 (AIR BAGS).

09/24/2018
Components: STEERING
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WHEN I STARTED MY FORD FUSION 2010 IN MY GARAGE A WARNING APPEARED POWER STEERING ASSIST FAULT. I COULD NOT STEER THE CAR AT ALL. TURNED THE CAR OFF AND RESTARTED SAME MESSAGE AND NOT ABLE TO STEER AT ALL. NEXT START WORKED. DROVE THE CAR ABOUT A MILE. CAR RESTED. RESTARTED THE CAR IN PARKING LOT AND SAME MESSAGE AND NO STEERING. TRIED A COUPLE OF TIMES EVENTUALLY WORKED. I CONSIDER THE CAR COMPLETELY UNSAFE AND UNRELIABLE AT THIS POINT IN TIME. I WAS VERY SURPRISED WHEN I READ ON LINE THAT THE FORD FUSION 2011 HAS BEEN RECALLED FOR THIS REASON AND THE 2010 HAS NOT EVEN THOUGH THERE WERE MORE INCIDENTS REPORTED IN THE 2010.

09/24/2018
Components: STRUCTURE
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DOOR HANDLE ESPECIALLY DRIVERS INSIDE LATCH HAS BROKE TWICE LEAVING ME UNABLE TO EXIT THE CAR. ALSO WILL NOT ALLOW YOU TO LOCK THE CAR. HAPPEN IN 2015 AND NOW 2018.

09/24/2018
Components: STEERING
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF HOOPESTON (217-283-7729, LOCATED AT 623 S DIXIE HWY, HOOPESTON, IL 60942) WHERE THE TECHNICIAN REPLACED THE STEERING GEAR ASSEMBLY AND REPROGRAMMED THE STEERING GEAR CONTROL MODULE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,599. *TT*JB

09/24/2018
Components: STEERING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR HAS POWER STEERING ASSIST FAULT AND IS MANUAL STEERING NOW. DRIVER IS ALMOST 80 AND CAN NOT DRIVE NOW DUE TO THIS. TOO HARD TO TURN WHEEL. EITHER HE DRIVES OR A WOMAN WITH A CHILD DRIVES IT. EITHER WAY IT IS DANGEROUS BECAUSE IT IS TOO HARD TO STEER. FAULT HAS COME UP NUMEROUS TIMES BUT WOULD GO AWAY BY RESTARTING THE CAR BUT WILL NOT GO AWAY THIS TIME. MULTIPLE YEARS OF THIS MODEL HAVE BEEN RECALLED DUE TO THIS ISSUE BUT THIS YEAR OF THE SAME CAR WITH THE SAME POWER STEERING ASSIST FAULT HAS NOT BEEN RECALLED. DEALER WANTS TO CHARGE 1800.00 TO REPAIR WHEN THIS YEAR SHOULD HAVE BEEN RECALLED TOO SINCE IT IS THE SAME ISSUE THAT CAUSED A RECALL FOR OTHER YEARS OF THE SAME CAR. THE POWER STEERING ASSIST FAULT HAS ALWAYS COME UP WHEN DRIVING THE VEHICLE WHICH IS DANGEROUS

09/23/2018
Components: STEERING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING I RECEIVED A MESSAGE ON MY DASH STATING THAT THERE WAS A POWER STEERING FAILURE. SINCE THAT MESSAGE I'VE HAD NO POWER STEERING. SINCE I'VE CONTINUED DRIVING IT, AFTER BEING ASSURED THAT WAS OKAY TO DO, MY VEHICLE HAS BEGUN MAKING A GRINDING NOISE. ADDITIONALLY WHEN I'M CORRECTING THE STEERING RIGHT AND NEED TO CENTER OR BEGIN TO CORRECT LEFT THE VEHICLE NOW JERKS IN THAT DIRECTION WHEN CORRECTING THE POSITIONING. DOES NOT FEEL SAFE TO DRIVE AND MY BACK IS SORE, AND I'M OVER THIS VEHICLE. IF THEY RECALLED THE 2011 THAT USES THE SAME STEERING SYSTEM AS THE 2010, WHY THE DEBATE? THIS SHOULD HAVE BEEN RECALLED YEARS AGO. I WOULD NEVER FEEL SECURE PURCHASING A FORD AFTER THIS EXPERIENCE.

09/22/2018
Components: STEERING
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WAS DRIVING AND THE STEERING LOCKED UP. THERE A KNOWN FACTORY RECALL BECAUSE FORD MESSED UP SOMEWHERE WITH THE STEERING FROM THE FACTORY. I NEED MY CAR REPLACED.

09/21/2018
Components: STEERING,ENGINE AND ENGINE COOLING
Incident Date: 02/01/2017
Crash: No
Fire: No
Summary

2016 FORD FUSION. CONSUMER WRITES IN REGARDS TO HEAD GASKET AND EXHAUST MANIFOLD ISSUES. *LD THE CONSUMER STATED THE ENGINE WAS REPLACED TWICE, THE POWER STEERING AND VARIOUS SENSORS WERE REPLACED TWICE AS WELL. THE MANUFACTURER WAS NOTIFIED, BUT COULD NOT DETERMINE THE FAILURE. *JS

09/21/2018
Components: STEERING,AIR BAGS
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL. STATIONARY VEHICLE. POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER, TURNED ON AND IT WORKED PERFECTLY. AGAIN IN STATIONARY VEHICLE, STARTED ENGINE AND POWER STEERING LOCKED. TURNED OFF AND CAME BACK FEW HOURS LATER , TURNED ON ENGINES AND IT WORKED PERFECTLY. I DECIDED THAT THIS WAS A MAJOR SAFETY ISSUE AND DROVE TO FORD DEALER. MESSAGE ON SCREEN WAS 'POWER STEERING ASSIST FAULT' BOTH TIMES. THEY GAVE ME AN ESTIMATE FOR $2600 + TO REPLACE LOWER CONTROL ARMS AND RACK AND PINION ASSEMBLY WITH NO MENTION OF ANY REPAIR OR REPLACEMENT OF POWER STEERING ASSEMBLY. AND FORD HAS A RECALL OUT FOR 2011 AND 2012 FUSIONS WITH THE EXACT SAME POWER STEERING ASSEMBLY, HAVING THE EXACT SAME PROBLEMS.

09/21/2018
Components: STEERING
Incident Date: 08/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

MY SON'S POWER STEERING FAILED WHILE HE WAS DRIVING AND WENT OUT COMPLETELY. LUCKILY HE HAD JUST EXITED THE HIGHWAY. SERVICE POWER STEERING COMES UP ON THE SCREEN. IT'S A 2010 FORD FUSION AND I HEARD RECALLS ONLY FOR 2011 AND 2012 FORD FUSIONS BUT THAT DOESN'T MAKE SENSE BECAUSE IT'S THE EXACT SAME ISSUE WITH THE 2010 FORD FUSION. MY SON COULD HAVE GOTTEN HURT BADLY.

09/20/2018
Components: STEERING
Incident Date: 09/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

THE VEHICLE WILL, WITHOUT WARNING, LOSE POWER STEERING CAPABILITY AND THIS HAS ALMOST CAUSED AN ACCIDENT. I'M AWARE THE 2011 FUSION HAD THE SAME ISSUE BUT WAS PROVIDED A RECALL, BUT THE 2010 WAS NOT, THIS NEEDS TO BE EXTENDED TO COVER 2010'S. MY VEHICLE ONLY HAS 130K MILES ON IT AND THIS SHOULD NOT BE FAILING IN A WAY THAT COULD CAUSE A FATALITY.

09/20/2018
Components: STEERING
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAULT INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (SHOTTENKIRK SUPERSTORE, 309 S GEAR AVE, WEST BURLINGTON, IA 52655, (319) 758-5900) AND WAS INFORMED TO CALL THE LOCAL DEALER IN TEXAS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 136,000. *DT *JS

09/18/2018
Components: AIR BAGS
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL IT HAS OVER 24 MONTHS SINCE THE RECALL CAME OUT AND YET I HAVE ONLY RECEIVED ONE NOTIFICATION BY MAIL AND THAT WAS TO TELL ME THAT I HAD A RECALL ON MY AIRBAG. I FEEL UNSAFE DRIVING MY VEHICLE AND THE LACK OF PARTS HAS MADE MY VEHICLE PRETTY USELESS IF I WAS TO GET INTO A CAR ACCIDENT. THERE NEEDS TO BE SOME ACCOUNTABILITY WITH FORD AND PUSHING THOSE PARTS DOWN TO THE LOCAL DEALERSHIP THAT WAY OTHER PEOPLE CARS CAN GET FIX.

09/18/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

ON SEPTEMBER 15, 2018 I STARTED MY VEHICLE AND AN ALARM CAME ON STATING "POWER STEERING ASSIST SENSOR" SOMETHING LIKE THAT APPEARED. MY VEHICLE WOULD NOT ALLOW ME TO MOVE THE STEERING WHEEL. I TURNED OFF THE VEHICLE WAITED 5 MIN. TURNED IT BACK ON THE ALARM WENT OFF AND I COULD MOVE THE WHEEL TO THE LEFT AND RIGHT. I WENT TO THE DEALERSHIP TO CHECK FOR RECALL AND NOTHING SHOWED UP. NOW, I AM AFRAID THIS MAY HAPPEN AGAIN WHILE PARKED OR AS I AM DRIVING. THEREFORE, I AM SERIOUSLY THINKING OF BUYING ANOTHER VEHICLE. I AM NOT FINANCIALLY ABLE TO PURCHASE ANOTHER VEHICLE. THIS IS VERY UNSETTLING EVERY TIME I TURN ON THE VEHICLE OR AS I AM DRIVING I AM NOT SURE WHAT TO EXPECT. I DON'T FEEL SAFE.

09/17/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Summary

WHILE PARKED AND STARTING MY CAR, A MESSAGE THAT THERE IS A "POWER ASSIST STEERING FAULT" APPEARS. THIS APPEARS ON EVERY START AND DOES NOT GO AWAY. STEERING IS NOW FAR TO STIFF TO DRIVE SAFELY. IT HAS NOT BEEN REPAIRED AT THIS MOMENT, BUT RESEARCH INTO THE ISSUE APPEARS WIDESPREAD WITH FORD'S EPAS SYSTEM AND COME WITH PROHIBITIVE REPAIR COSTS VERSUS CARS WITH THE OLDER SYSTEM. THAT FORD ALREADY RECALLED SEVERAL MODEL YEARS PROVES THEY KNOW OF THE ISSUE, BUT HAVE YET TO INCLUDE 2010 MODELS.

09/17/2018
Components: STEERING
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON A STREET ROAD WHILE DRIVING THE STEERING WHEEL LOCKED. ERROR MESSAGE: STEERING ASSIST DEFAULT CAME ON. NO ACCIDENT BUT THE CAR HAS BEEN SOWN SINCE FRIDAY AS I AM AFRAID TO DRIVE WITH THE STEERING WHEEL LOCKED. I WOULD LIKE A RESOLUTION. MAKING PAYMENTS ON THE CAR.

09/16/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

ABOUT A WEEK AGO, I GOT THE STABILITY SYSTEM CODE A FEW TIMES WHEN I WOULD START THE CAR. I WOULD TURN THE CAR OFF, THEN BACK ON AND IT WOULD RESET AND BE NORMALLY DRIVABLE. AFTER THE SECOND OR THIRD TIME, I NOTICED THAT THERE WASN'T POWER STEERING WHEN I FIRST TURNED ON THE CAR, AND IF I TRIED TO TURN THE WHEELS, THE STABILITY CONTROL LIGHT WOULD COME ON. THEN THE POWER STEERING ASSIST LIGHT STARTED COMING ON FIRST AND IF I DIDN'T DO ANYTHING EXCEPT TURN OFF AND RESTART THE CAR THE CODE WOULD CLEAR AND I COULD DRIVE. YESTERDAY (15 SEP 2018) THE POWER STEERING SYSTEM FAILED AND WON'T COME BACK ON. WE DROVE IT, WITHOUT POWER STEERING, TO THE DEALERSHIP AND THEY SAID IT WAS NOT CURRENTLY COVERED BY THE RECALL.

09/16/2018
Components: AIR BAGS
Incident Date: 09/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

TAKATA RECALL

09/14/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED SEVERAL TIMES. IN ADDITION, THE CHECK ENGINE, ABS, TRACTION CONTROL, AND EPS WARNING INDICATORS RANDOMLY FLASHED. THE CONTACT, A MECHANIC, CHECKED FOR A DIAGNOSTIC TROUBLE CODE, WHICH INDICATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL ANGLE SENSOR EITHER OPENING OR SHORTING OUT. THE CODE ALSO INDICATED THAT THERE WAS A CONNECTION FAILURE AND THE ABS MODULE MAY BE FAULTY. HASSETT FORD-LINCOLN (3530 SUNRISE HWY, WANTAGH, NY 11793, (516) 785-7800) AND FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY EPS AND BRAKE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

09/14/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ECHELON FORD (4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, (856) 627-8400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/13/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE SHOWED INTERMITTENT "SERVICE ADVANCETRAK" LIGHT AND WOULD INTERMITTENTLY GO INTO FULL ABS MODE AT LOW SPEED ON SMOOTH, DRY PAVEMENT. THE ABS PART OF THE PROBLEM CAUSED US TO MISS SEVERAL TURNS FOR LACK OF EFFECTIVE BRAKING AND, AT LEAST ONCE, TO END UP FOUR FEET PAST A STOP SIGN AND INTO THE CROSSING LANE OF TRAFFIC. THE FORD DEALER REPLACED THE L/R ABS SENSOR TWICE BUT THE PROBLEM RECURRED 9 MONTHS AND THEN 3 MONTHS LATER. THE THIRD TIME, WE TOOK THE VEHICLE TO AN INDEPENDENT SHOP WHERE I WAS ABLE TO PERSONALLY OBSERVE THE FINAL AND CORRECT DIAGNOSIS AND REPAIR OF THE PROBLEM. THERE WAS A BUILDUP OF RUST AND SCALE ON THE SENSOR MOUNTING POINT WHICH HAD GRADUALLY FORCED THE PLASTIC SENSOR FURTHER AND FURTHER FROM NOTCHED SENDER WHEEL UNTIL, EVENTUALLY, THE SENSOR BECAME INTERMITTENT. THE COMPUTER APPARENTLY INTERPRETED THIS AS A LOCKED WHEEL AND THEN WENT INTO FULL ABS MODE. THAT'S WHAT THE REAL MECHANIC SAID, ANYWAY, AND HIS REPAIR HAS WORKED FINE FOR ABOUT FOUR MONTHS NOW (THE R/H SENSOR ALSO WENT INTERMITTENT FOR THE SAME REASON ABOUT TWO MONTHS AGO AND WAS ALSO SUCCESSFULLY REPAIRED BY CLEANING UP THE MOUNT AND REINSTALLING THE ORIGINAL 2010 SENSOR). THE FORD DEALER'S MECHANIC APPARENTLY NEVER CLEANED UP THE SURFACE OF THE MOUNT ON EITHER OF HIS REPAIRS. JUST TORQUING DOWN THE NEW SENSOR WAS EVIDENTLY ENOUGH TO MAKE IT WORK FOR A WHILE. THIS WOULD NOT BE WORTH BOTHERING YOU OVER BUT FOR THE RANDOM ABS PART WHICH COULD HAVE CAUSED US TO BE IN A PRETTY SERIOUS ACCIDENT ON AT LEAST ONE OCCASION (THE STOP SIGN!). I DID NOT OBSERVE ANY OBVIOUS PATTERN OR RELATIONSHIP BETWEEN THE LIGHT COMING ON AND/OR THE ABS MALFUNCTION. RUST IS A COMMON PROBLEM HERE IN THE NORTHEAST. THE MECHANIC WHO SOLVED THE PROBLEM SAID HE HAS RUN INTO SIMILAR ISSUES WITH OTHER CARS. IT MIGHT BE WORTH AT LEAST A SERVICE BULLETIN.

09/13/2018
Components: WHEELS
Incident Date: 12/07/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN MANUFACTURER RECALL CAMPAIGN NUMBER: 11S23; HOWEVER, THE MANUFACTURER INDICATED THAT THE STATUTE FOR THE RECALL CAMPAIGN HAD EXPIRED AND THE VEHICLE OWNER'S REQUEST EXCEEDED A REASONABLE TIMEFRAME. THE CONTACT STATED THAT THREE STUDS FRACTURED ON THE FRONT DRIVER'S SIDE WHEEL AND ONE STUD FRACTURED ON THE FRONT PASSENGER SIDE WHEEL. THE DEALER (DCH FORD OF THOUSAND OAKS, 3810 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, 805-497-2711) STATED THAT THE RECALL REPAIR WAS PERFORMED ON JANUARY 27, 2012; HOWEVER, THE CONTACT REPORTED THAT THE REMEDY FAILED. THE DEALER AND THE MANUFACTURER DID NOT MENTION IF THE RECALLED OEM STUDS WERE REPLACED WITH NEWLY DESIGNED OEM STUDS. THE VEHICLE WAS NOT REPAIRED AND REMAINED WITH THE DEALER. THE DEALER STATED THAT FOUR STUDS NEEDED TO BE REPLACED ON THE FRONT DRIVER'S SIDE TIRE WHEEL. THE APPROXIMATE FAILURE MILEAGE WAS 32,954. THE VIN WAS NOT AVAILABLE.

09/12/2018
Components: AIR BAGS
Incident Date: 09/12/2018
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO PARTS BEING UNAVAILABLE TO REPAIR PASSENGER SIDE AIRBAG SAFETY RECALL.*LD *JS

09/11/2018
Components: AIR BAGS
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

I AM TRYING TO FIND WHEN WILL THE PART FOR THE RECALL WILL BE AVAILABLE? WE ARE NOW GOING ON 3 YEARS!!

09/11/2018
Components: SERVICE BRAKES
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED, WHICH CAUSED DIFFICULTY STOPPING THE VEHICLE. IN ADDITION, THE SERVICE WRENCH AND BRAKE SYSTEM WARNING INDICATORS ILLUMINATED. IN ORDER TO STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE DEPRESSED WITH FORCE. THE VEHICLE WAS TAKEN TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE THE CONTACT WAS INFORMED THAT THE REAR DRIVER SIDE WHEEL SENSOR FAILED AND THE BRAKE BOOSTER, BRAKES, AND PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.

09/10/2018
Components: POWER TRAIN
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TRANSMISSION SLIPPING AND ENGINE RACING

09/05/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

RECEIVED RECALL LETTER DATED JANUARY 11, 2018 AND 8 MONTHS LATER THERE HAS BEEN NO FOLLOW UP WITH A SOLUTION, NO UPDATES, NO INFO. THIS IS UNACCEPTABLE WITH A RECALL DUE TO A DEFECT THAT MAY CAUSE HARM, INJURY, OR DEATH IN THE CASE OF AN ACCIDENT.

09/05/2018
Components: AIR BAGS
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

RECALL #16V384 FOR MY CAR HAS NOT BEEN REMEDIED. CAR HAS NOT BEEN INVOLVED IN AN ACCIDENT.

09/04/2018
Components: ENGINE
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I TOOK MY 2010 FORD FUSION TO ONE OF MY LOCAL FORD DEALERSHIPS FOR ELECTRONIC THROTTLE BODY ISSUE. I WAS CHARGED FOR $450 FOR THE MANUFACTURED RECALL/INVESTIGATION, WHEN IT IS SUPPOSED TO BE FREE. PLEASE FIND MY BILL ATTACHED IN DOCUMENTATION. THANKS

09/02/2018
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I BOUGHT THIS VEHICLE A WEEK AGO FROM A WELL KNOWN DEALERSHIP. I WAS TOLD THE CAR WAS TESTED AND HAD NO MECHANICAL PROBLEMS. IT HAD CLEAN CARFAX AND ONE OWNER. AFTER HAVING THE CAR A FEW DAYS THE ENGINE LIGHT CAME ON AND THE CAR STARTED SURGING AND I LOST ACCELERARTION AND ABILITY TO KEEP CAR ON THE ROAD. I BARELY MADE IT HOME AND AM FEARFUL TO DRIVE IT. I THINK THERE IS A PROBLEM WITH THE GAS TANK OR SIMILAR COMPONENT. THE DEALER SAID IT WAS SOLD AS IS SO NOW I HAVE TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN DETECTED AND FIXED. I AM SEEING OTHER OWNERS OF THIS VEHICLE HAVING SAME ISSUES. FORD NEEDS TO ISSUE A RECALL FOR THIS. SOMEONE IS GOING TO GET SERIOUSLY HURT. I GET DIALYSIS 3 TIMES WEEKLY AND THOUGHT THIS CAR WOULD BE RELIABLE. NOW I WILL BE PAYING FOR REPAIRS.

09/01/2018
Components: AIR BAGS
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAKATA RECALL. I AM IN A RENTAL CAR PROVIDED BY FORD MOTOR COMPANY THROUGH ENTERPRISE RENTAL CAR, BUT AM INCURRING ADDITIONAL EXPENSES AS A RESULT. MY GAS MILEAGE IS SIGNIFICANTLY LESS THAN I GOT IN THE FUSION, AND WHENEVER I DRIVE ON TOLL ROADS, I AM CHARGED A $3.95 CONVENIENCE FEE FROM ENTERPRISE RENTAL CAR. I FOUND OUT FROM ANOTHER SOURCE OTHER THAN FORD THAT I MAY BE ENTITLED TO UP TO $500 IN REIMBURSEMENTS FOR ADDITIONAL EXPENSES YET FORD HAS NOT INFORMED ME AS TO HOW TO FILE FOR THESE REIMBURSEMENTS.

08/31/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2018. THE DEALER (JONES-WEST FORD, 3600 KIETZKE LN, RENO, NV 89502) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/31/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED FERRARIO AUTO TEAM AT 855-468-5337 (LOCATED AT 2472 CORNING RD, ELMIRA, NY 14903) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2018
Components: AIR BAGS
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL PACKER FORD WEST PALM BEACH AT (561) 689-6550 (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *JS

08/30/2018
Components: AIR BAGS
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD SOUTH FORT WORTH AT (817) 522-3225 (LOCATED AT 5300 CAMPUS DR, FORT WORTH, TX 76119) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2018
Components: POWER TRAIN
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TAKATA RECALL: MY DAUGHTER WAS DRIVING HER 2010 FORD FUSION WHEN THE STEERING WHEEL SEEMINGLY LOCKED UP. SHE WAS ON THE FREEWAY AND NEARLY WRECKED IN PANIC. LUCKILY IT DID LOOSEN ENOUGH FOR HER TO GET OFF OF THE HIGHWAY. THIS COULD HAVE BEEN A TERRIBLE SITUATION.

08/29/2018
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

POWER STEERING ASSIST FAULT. PASSENGER BAG FAULT. AND SERVICE ADVANCETRACK. I WENT TO START MY CAR LATER IN THE AFTERNOON AND THE CAR WILL NOT STEER. A WARNING APPEARED THE DAY BEFORE AND I SHUT THE VEHICLE OFF AND IT WAS FINE BUT NOW WON'T DO SO.

08/29/2018
Components: STEERING,AIR BAGS
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL, ON 8-20-18, I COULD NOT TURN THE WHEEL TO MY CARD, A DISPLAY CAME UP ON THE DASH AND IT SAID POWER STEERING ASSAULT FAIL. I COULD NOT TURN THE WHEEL, I TURNED CAR AND LEFT IT WHERE IT WAS. I CALLED FORD THEY SAID TO BRING IT IN TO BE EVALUATED. THEY CHARGED ME $140.00 TO EVALUATE AND I TOLD THEM THERE HAVE BEEN MORE COMPALINTS, THEY SAID THEY ARE NOT AWARE OF ANY RECALLS ON THE POWER STEERING. THEY TOLD ME IT IS FAILING AND I WOULD HAVE TO PAY $2300.00 TO GET IT FIXED, THIS IS NOT NORMAL THEY SAID. I HAVE A 19 YEAR HONDA AND THE POWER STEERING HAS NOT FAILED OR HAS ANY PROBLEMS. I DO NOT BELIEVE I SHOULD HAVE TO PAY TO FIX SOMETHING LIKE THIS AND TO BE TOLD THEY ARE NOT AWARE WHEN THERE IS REPORTS AND DOCUMENTED REPORTS OF POWERS STEERING ASSAULT FAILING . HOW DO I HAVE FORD FIX THIS THIS IS A HAZARD TO DRIVE THE CAR. THEY HAVE NOT GIVEN ME A REPORT DUE TO THE CAR IS AT FORD TILL THE AIR BAG IS FIXED.. I STILL DO NOT FEEL SAFE DRIVING THE CAR KNOWING THE POWER STEERING IS FAILING. I OWE MORE THAN THE CAR IS WORTH. HOW DO I GET HELP WITH THIS ISSUE

08/29/2018
Components: STEERING,AIR BAGS
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A LOSS OF ELECTRIC POWER STEERING ABILITY AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION WHILE DRIVING AT A LOW RATE OF SPEED. THE DEALER (RON CARTER FORD, 3005 FM 528 RD, ALVIN, TX 77511, (281) 331-8111) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER ALSO INCLUDED THE VEHICLE IN THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE FIELD SERVICE ACTION NUMBER: 13N03. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/28/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (SMITH CAIRNS FORD LINCOLN, 900 CENTRAL PARK AVE, YONKERS, NY 10704, (914) 377-8100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/28/2018
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PERFORM THE REPAIR. ROMANO FORD (5431 N BURDICK STREET, FAYETTEVILLE, NY 13066) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 11/26/18*JB

08/27/2018
Components: AIR BAGS
Incident Date: 08/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TAKATA RECALL FORD RETAILER TOLD ME THEY CANNOT GET THE PARTS TO FIX THIS RECALL, AND DOES NOT KNOW WHEN THEY WILL BE ABLE TO GET THEM.

08/27/2018
Components: STEERING
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SERVICE SYSTEM TRACK WARNING APPEARED. GRINDING SOUND FROM AREA STEERING CONTROL. BROUGHT IN FOR SERVICE FOUND THAT THIS WAS RECALLED IN 2011 BUT NOT 2010 DUE TO KNOWN FAILURES.

08/27/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PREMIER FORD OF BAY RIDGE, 152 58TH ST, BROOKLYN, NY 11220) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND DID NOT HAVE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED HE EXPECTS THE REPAIR TO BE DONE BY OCTOBER 2018. UPDATED 01/29/18*JB

08/27/2018
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 08/24/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD SEVERAL TIMES, WHICH CAUSED THE CONTACT TO HAVE TO APPLY FORCE AND PUMP THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. IN ADDITION, THE ELECTRIC POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY TIGHT WHEN ATTEMPTING TO TURN IN EITHER DIRECTION. THE VEHICLE WAS ALSO SERVICED FOR A MANUFACTURER EXTENDED WARRANTY CAMPAIGN REGARDING THE THROTTLE BODY; HOWEVER, THE CONTACT NOTICED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHILE THE OTHER TWO FAILURES PROGRESSED. THE DEALER (WORTHINGTON FORD, 2950 N BELLFLOWER BLVD, LONG BEACH, CA 90815, (562) 420-3333) WAS UNABLE TO PROVIDE A PERMANENT REMEDY YET FOR THE THREE FAILURES THAT WERE EXPERIENCED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBERS: EA17004 (STEERING) AND PE13003 (ENGINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A PERMANENT REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

08/25/2018
Components: STEERING
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

AFTER STARTING MY 2010 FORD FUSION THE STEERING LOCKED UP AND WOULD NOT TURN EITHER WAY. A WARNING MESSAGE POPPED UP " POWER STEERING ASSIST FAULT." I CALLED A LOCAL FORD DEALER WHO TOLD ME THEY DIDN'T HAVE TIME TO CHECK IT CALL BACK NEXT WEEK. ALSO CHARGE OVER $100 TO CHECK IT. THERE IS A RECALL ON 2011 AND ABOVE FOR THE SAME THING. I RESTARTED THE CAR AND EVERYTHING WAS OK FOR NOW. THIS IS VERY DANGEROUS TO THE PUBLIC. FIX IT FORD.

08/25/2018
Components: STEERING
Incident Date: 10/14/2017
Crash: No
Fire: No
Summary

I WAS DRIVING AROUND 30-40 MPH ON CITY STREETS WHEN THE POWER STEERING WENT OUT AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON. STEERING THE CAR BECAME VERY DIFFICULT AT THAT TIME AND I HAD TO PULL INTO THE NEAREST PARKING LOT. I HAD TO CALL A TOW TRUCK AND HAVE THE CAR TOWED TO MY HOUSE BECAUSE I COULD NOT TURN THE CAR STEERING WHEEL TO DRIVE IT.

08/24/2018
Components: STEERING
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

GOT THE 'POWER STEER SYSTEM FAULT' MESSAGE FOR THE FIRST TIME A COUPLE DAYS AGO, TURNED MY CAR OFF THEN ON AND THE MESSAGE WENT AWAY. STARTED MY CAR YESTERDAY AND THEY MESSAGE RETURNED. TURNED MY CAR OFF THEN ON AGAIN SEVERAL TIMES TO NO AVAIL. THIS IS MY ONLY CAR SO I AM FORCED TO RISK MY WHOLE LIFE TO GET AROUND. I DON'T UNDERSTAND WHAT THE HOLD UP IS ON THIS RECALL. FORD KNOWS THEIR IDS IS FLAWED AND HAVE RECALLED 2011 AND 2012 FUSIONS FOR THE SAME PROBLEM. THEY NEED TO FIX THEIR MISTAKE BEFORE I GET RAN OVER OR RUN SOMEONE ELSE OVER. NOT TO MENTION I HAVE A MANUAL TRANSMISSION. HELP ME LORD. IDK WHAT WILL BREAK FIRST, MY WRISTS OR THE STEERING COLUMN.

08/24/2018
Components: SERVICE BRAKES
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

MY 2010 FORD FUSION HAD ABS HYDRAULIC CONTROL UNIT FAILURE. BRAKES FAILED TO FUNCTION CORRECTLY WHEN ABS ACTIVATED DURING BRAKING ' BRAKE PEDAL WOULD GO TO FLOOR ' WITH ONLY FAINT BRAKING POSSIBLE. THIS HAPPENED THREE TIMES ' THANKFULLY THERE WASN'T AN ACCIDENT AND NO ONE WAS INJURED. I TOOK TO DEALER FOR RESOLUTION. DEALER UNABLE TO DIAGNOSE THE PROBLEM FIRST 2 TIMES. I TOOK TO DEALER THE THIRD TIME ' THEY WERE ABLE TO REPLICATE THE PROBLEM. ABS HCU WAS REPLACED. REPAIR COST WAS VERY EXPENSIVE.

08/23/2018
Components: ENGINE
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

ERROR CODE P2112 - STUCK THROTTLE BODY. ACCELERATION DISAPPEARS AT HIGH RATE OF SPEED, RESULTING IN LIMP ALONG, NO PROPULSION TO ZERO. CAR STALLS IN HIGH SPEED TRAFFIC, REQUIRING IMMEDIATE PULLOVER. VERY UNSAFE. OTHER FUSIONS OF SAME EXACT YEAR, PRODUCTION LOCATION, AND MODEL ARE COVERED UNDER A CUSTOMER SERVICE BULLETIN 13N03, BUT NOT THE HYBRIDS, EVEN THOUGH EXPERIENCING THE SAME EXACT ISSUE. JUST WANT THIS POTENTIALLY FATAL BUG TO BE REMOVED FROM MY VEHICLE. FORD INDICATES NO COVERAGE OR FIX, DUE TO IT BEING A HYBRID... ALTHOUGH SAME ISSUE AS NON-HYBRID FUSIONS FROM SAME YEAR, PRODUCTION FACILITY, BUILD DATE.

08/23/2018
Components: AIR BAGS
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FORD/LINCOLN OF SMITHTOWN, 440 JERICO TURNPIKE, SMITHTOWN, NY 11787) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/23/2018
Components: AIR BAGS
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (HEMPSTEAD FORD, 301 N FRANKLIN STREET, HEMPSTEAD, NY 11550) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/23/2018
Components: AIR BAGS
Incident Date: 08/23/2018
Crash: No
Fire: No
Summary

TAKATA RECALL I CONTINUE TO GET EXCUSES OF WHY THE DEALER DOESN'T HAVE PARTS OR A RENTAL CAR FOR ME. I NEED MY VEHICLE REPAIRED OR REPLACED AS THIS IS RIDICULOUS. I NEED TO HAVE A VEHICLE WITH FULL SEATING!

08/22/2018
Components: ENGINE
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

ELECTRONIC THROTTLE BODY FIALURE. MY CAR HAS SAME ISSUE AS CAMPAIGN 13N03 BUT SINCE MINE IS HYBRID FORD WILL MOT HONOR IT. MY CAR SHUT OFF THREE TIMES ON A DRIVE FROM CALIFORNIA BACK TO AZ WITH ERROR PLEASE PULL OVER AND LOST ALL ENGINE POWER. HIGHWAY SPEEDS AND HOT OUTSIDE

08/21/2018
Components: STEERING
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

LEFT FOR WORK AND DASH SAID POWER STEERING ASSIST FAULT. SHORTLY AFTER DASH ALSO STATED SERVICE ADVANCETRAC. CANNOT RESET AND CAN BARELY TURN WHEEL. HAPPENED SEVERAL TIMES IN PAST BUT WAS ABLE TO RESET BY TURNING OFF AND STARTING CAR. NOW CANNOT RESET. PART IS VERY EXPENSIVE AND DANGEROUS WITHOUT IT.

08/20/2018
Components: STEERING
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

SERVICE POWER STEERING NOW ERROR MESSAGES OCCURRED AN I LOST ALL STEERING WHILE TRAVELING DOWN THE ROAD AT 55 MPH WITHOUT WARNING. FORD SAYS I NEED THE ELECTRONIC POWER STEERING COMPONENTS AT 1600 FOR PARTS AN HUNDREDS MORE FOR LABOR. CAR HAS 103K MILES.

08/20/2018
Components: STEERING
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MOVE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BILL TALLEY FORD INC, 6280 MECHANICSVILLE TPKE, MECHANICSVILLE, VA 23111, (800) 260-5082) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 109,000. **TR CONSUMER STATED SHE BEGAN HAVING ISSUES WITH THE POWER STEERING IN JUNE OF THIS YEAR. WHEN STARING THE CAR, I WOULD SOMETIMES GET AN ALERT ON MY DASHBOARD WHICH READ "POWER STEERING ASSIST FAULT." I HAD NO POWER STEERING AT ALL. I HAD TO STRAIN AND USE MY ENTIRE BODY TO MANEUVER THE VEHICLE. I KNOW THAT WAS EXTREMELY DANGEROUS, BUT THE FUSION IS THE ONLY MODE OF TRANSPORTAITON I HAVE. THE POWER STEERING WOULD RETURN THE NEXT TIME I STARTED THE CAR. THIS WENT ON FOR A COUPLE OF WEEKS, WITH THE SAME ALERT SHOWING ON THE DASH ("POWER STEERING ASSIST FAULT"). THE POWER STEERING NEVER WENT OUT ON ME WHEN THE CAR WAS IN MOTION. IT WOULD FAIL OCCASIONALLY WHEN I STARTED THE CAR, THEN RETURN THE NEXT TIME I DROVE THE CAR. THEN AT THE END OF JUNE, THE POWER STEERING SYSTEM WENT COMPLETELY OUT. UPDATED 10/30/18*JB

08/16/2018
Components: STEERING
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

POWER STEERING ASSIST FAULT ISSUE: I START THE CAR IN THE PARKING LOT AND THE ERROR ON THE PANEL STATES, POWER STEERING ASSIST FAULT. THE WHEEL IS PRETTY MUCH LOCKED. I SHUT THE CAR OFF, WAIT A FEW MINUTES AND START THE CAR AGAIN. THE ERROR IS GONE AND THE WHEEL IS MOVABLE. THIS HAS HAPPENED TWICE ABOUT 3 MONTHS APART. THE VEHICLE HAS 86,000 MILES. I'M CONCERNED THAT THIS WILL HAPPEN WHILE DRIVING AS IT HAS HAPPENED TO OTHER OWNERS OF 2010 FUSIONS. I NOTICED THERE IS A RECALL FROM 2011 -2015 FOR THIS EXACT ISSUE. WILL THERE BE ONE FOR THE 2010 MODELS?

08/16/2018
Components: AIR BAGS
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER CONFIRMED THAT THE PART WAS UNAVAILABLE AND INFORMED THE CONTACT THAT A SECOND NOTICE WOULD BE SENT WHEN IT BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED REPORTED 2/20/18 RECALL PASSENGER FRONTAL AIRBAG INFLATOR / BY TAKATA AS OF 9/24/18 STILL NOT AVAILABLE. UPDATED 10/18/18*JB

08/16/2018
Components: STEERING,AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (GLEN SAIN FORD, INC., 1301 US 49, PARAGOULD, AR 72450, (870) 236-8546) INDICATED THAT THE VEHICLE WAS PLACED ON A WAITING LIST FOR THE PART MONTHS AGO. IN ADDITION, THE ELECTRONIC POWER STEERING RANDOMLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) ALTHOUGH THE SYMPTOMS WERE RELATED. THE STEERING FAILURE WAS NOT DIAGNOSED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS A DELAY IN RECEIVING THE PARTS FOR THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

08/14/2018
Components: STEERING
Incident Date: 08/11/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE STRUCK A CURB AND DAMAGED THE FRONT DRIVER'S SIDE DOOR. THE AIR BAG DID NOT DEPLOY. THE VEHICLE WAS TAKEN TO KOCH 33 FORD (3810 HECKTOWN RD, EASTON, PA 18045, 610-810-1187) BUT IT HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

08/14/2018
Components: AIR BAGS
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BENSON FORD AT (864) 855-5383 (LOCATED AT 4701 CALHOUN MEMORIAL HWY, EASLEY, SC 29640) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/13/2018
Components: STEERING
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

'POWER STEERING ASSIST FAULT' POWER STEERING NO LONGER WORKING, HAVING TO MANUALLY STEER CAR. MECHANIC SAYS IT WILL BE $2000 TO FIX SINCE PART COSTS $1400. POWER STEERING RACK NEEDS TO BE REPLACED, THE MOTOR IS NOT TURNING ON AT ALL.

08/13/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

POWER STEERING ASSIST LIGHT RANDOMLY COMES ON AND I DON'T HAVE POWER STEERING WHEN IT DOES THIS. SOMETIMES, RESTARTING THE CAR WILL MAKE IT GO AWAY. NOW, IT HAS FAILED COMPLETELY AND WON'T FUNCTION PROPERLY. THIS HAPPENED WHEN STATIONARY AND WHEN DRIVING.

08/13/2018
Components: SERVICE BRAKES
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

AT RANDOM WHEN I START MY CAR AND APPLY THE BRAKES TO SHIFT THE BRAKE PEDAL WILL GO TO THE FLOOR. IT WILL ALSO NOT STOP THE CAR EFFECTIVELY FOR A LONG DISTANCE, EVEN AT 20 MPH. THE CONDITION CORRECTS ITS SELF, TILL IT HAPPENS AGAIN. THE CAR WILL ALSO NOT STOP QUICKLY NO MATTER WHAT. A CAR CUT ME OFF AND THE CAR DID NOT EVEN HAVE THE BRAKING ABILITY TO START ABS BRAKING WITH THE BRAKE PEDAL PUSHED AS HARD AS I COULD. LUCKY WHAT BRAKING POWER I DID HAVE WAS STILL ENOUGH TO AVOID HITTING THE CAR THAT CUT ME OFF.

08/13/2018
Components: STEERING
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE PULLING INTO THE DRIVEWAY, THE ELECTRICAL POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO MARLER FORD COMPANY (22077 US-167, DRY PRONG, LA 71423, (318) 641-1463) WHO STATED THAT THE REPAIRS WOULD BE CHARGED TO THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 120,000.

08/13/2018
Components: STEERING
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

VEHICLE STEERING WHEEL IS LOCKED AND DID NOT GIVE NOTICE. WARNING MESSAGE IS STATING SERVICE POWER STEERING.

08/10/2018
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE HESITATED WHEN STARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE (CPV) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO BILLY HOWELL FORD LINCOLN (1805 ATLANTA HWY, CUMMING, GA 30040, (770) 887-2311) WHERE IT WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) IN AUGUST OF 2016. AT THAT TIME, THE CONTACT WAS INFORMED THAT NO LEAKS WERE FOUND ON THE CPV FUEL TANK. THE CONTACT CALLED THE DEALER AGAIN, BUT WAS OFFERED NO ASSISTANCE SINCE THE VEHICLE WAS PREVIOUSLY INSPECTED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

08/09/2018
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL- RECEIVED NOTICE IN 2017 STATING OUR DAUGHTERS VEHICLE WAS AFFECTED. NOTICE STATED THE REMEDY WOULD BE AVAILABLE SOON AND I WOULD BE RECONTACTED. RECEIVED 2ND NOTICE STATING THE REMEDY WOULD BE AVAILABLE IN SPRING OF 2018. IT IS NOW MID AUGUST 2018 AND STILL NO REMEDY AVAILABLE! FORD HAS PUT MILLIONS OF LIVES IN DANGER!

08/09/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) REGARDING THE PASSENGER SIDE FRONTAL AIR BAG INFLATOR. THE CONTACT CALLED APPLE FORD IN RED LION AT 717-244-7677 (3250 CAPE HORN RD, RED LION, PA 17356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS CONCERNED THAT THE DRIVER'S SIDE AIR BAG COULD ALSO BE DEFECTIVE AND WANTED IT REPLACED AS WELL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ... *BF *TR *DT CONSUMER STATED HOUSING AROUND THE METAL DEVICE THAT MAKES THE AIR BAG WORK IS DEFECTIVE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' UPDATED 12/12/18*JB

08/07/2018
Components: STEERING
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I JUST BOUGHT A 2010 FORD FUSION FOR MY 17 YO SON, HIS 1ST CAR WHAT A GREAT GIFT & SURPRISE, RIGHT? SPECIALLY THE SURPRISE PART, WE MY 3 BOYS AND I WENT TO P/U THE CAR AT MY PLACE OF WORK WHERE I KEPT IT SO YAY SURPRISE, MY OLDEST GETTING HIS 1ST CAR SEE THE BOYS CHEERING, LAUGHING HAVING A GOOD, SO MY OLDEST & YOUNGEST (11 YO) GOT INTO THE CAR & WE BROUGHT IT TO A TIRE SHOP THE ONLY THING THE CAR NEEDED WAS NEW TIRES,ABOUT AN HOUR LATER WE WENT BACK TO THE SHOP TO PICK UP THE FUSION LOOKING GOOD SO MY YOUNGEST KIDDO DECIDED TO STAY WITH HIS BIG BROTHER SO HAPPY FOR HIM, THE NEW CAR DEAL ETC,ETC HE JUST WANTED TO BE WITH HIS BIG BUDDY AS HE CALL HIM SO ON OUR WAY HOME ABOUT 10 BLOCKS AWAY FROM THE SHOP & 5 BLOCKS AWAY FROM HOME WE ARE TRAVELING AT A 30 MPH SPEED ON A CITY STREET I NOTICED THAT HIS DRIVING WAS KIND OF FUNNY AND HE WAS GETTING CLOSE TO DO A RIGHT TURN AT A BUSY WITH HEAVY TRAFFIC INTERSECTION, I THOUGHT HE WAS FOOLING AROUND SOME HOW HE MANAGED TO PULL OVER AT SAFE PLACE WHEN I GOT OUT OF MY TRUCK AND APPROACHED HIM I WAS ABOUT TO SCREAM AT HIM, BEFORE I SAID ANYTHING HE SAID TO ME " THAT WAS CREEPY,DAD WHY IS THE STEERING WHEEL SO HARD? IS IT NORMAL, BECAUSE IT HAS NEW TIRES? SO BROUGHT IT BACK TO THE SHOP & THE SAID THAT IT WAS JUST FINE,THEY INSPECTED THE CAR FOR ANY POWER STEERING FLUID/ANYTHING, WE DISCOVERED THAT THIS CAR HAS AN EPAS!! SO YEAH BIG SURPRISE UH!! I FEEL SO MISERABLE,I PUT 2 OF MY BOYS LIFE'S IN DANGER. THANK GOD YES THANK GOD, MY SON WAS ABLE TO STOP THE CAR SAFELY WITHOUT PANICKING EVEN THOUGH HIS LITTLE BROTHER WAS ON BOARD, NOW FORD WANT $2200 TO FIX THE CAR, SO FORD WILL RECALL A FLOOR MAT BUT NOT AN ELECTRIC POWER STEERING?

08/07/2018
Components: STEERING
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ELECTRIC POWER STEERING ASSIST IS THROWING FAULTS, MAKING THE CAR UNDRIVEABLE. RECALLS HAVE BEEN ISSUED FOR OTHER FORD MODELS WITH THIS EPSA SYSTEM. LAST CAR CHECKUP RETURNED NO FAULT MESSAGES (CAR WAS SERVICED FOR NEW TIRES AND POINT INSPECTION LAST WEEK OF JUNE 2018). THE FAULT USUALLY OCCURS ON INITIAL STARTUP. PER THE USER MANUAL, UPON A FAULT OCCURRING YOU SHUT OFF THE CAR AND WAIT 10 SECONDS FOR THE POWER SYSTEM TO RESET, THEN RE START THE CAR. USUALLY THE FAULT WILL GO AWAY BUT NOW IT IS MORE PERSISTENT. THE FAULT WILL NOT GO AWAY BY DRIVING IT OFF. THIS IS AN EXPENSIVE ROUGHLY $1500 REPAIR THAT SHOULD NOT BE HAPPENING. MOST REPORTS POINT TO A FAULTY SENSOR. FAULT MESSAGE AUTOMATICALLY SHUTS OFF THE EPSA REGARDLESS OF IF IT IS MECHANICALLY SOUND OR NOT, WHICH IS VERY DANGEROUS IF DRIVING ON THE HIGHWAY OR BUSY DOWNTOWN STREETS. RISK OF ACCIDENT IS DRAMATICALLY INCREASED WITH THIS FAULT.

08/06/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THIS VEHICLE HAS BEEN SITTING FOR OVER A MONTH DUE TO MY LIMITED INCOME AS A VETERAN I CAN NOT AFFORD TO REPAIR THIS ISSUE AT AN ESTIMATE COST OF $1600. THIS ISSUE IS NOT DUE TO MY NEGLIGENCE.POWER STEERING ASSIST FAILURE IS THE ISSUE. I WAS DRIVING IT TO WORK IN DALLAS,NC WHEN I EXPERIENCED THE STEERING WHEEL LOCKED AS I MADE A RIGHT TURN INTO A PARKING SPACE. AFTER I STRUGGLED TO GET IT INTO THE PARKING SPACE I ALSO STRUGGLE TO DRIVE IT HOME AS WELL.ONCE I GOT THE VEHICLE HOME I CALLED TINDOL FORD IN GASTONIA,NC REGARDING MY CONCERN I WAS INFORMED THAT I NEED TO HAVE IT DIAGNOSED AT MY EXPENSE OF $99. THEN IF IT IS THE EPAS (ELECTRIC POWER ASSIST SYSTEM) REPAIR ESTIMATE COST CAN BE ABOUT $1600. THIS VEHICLE SPECIFICALLY HAD A RECALL BEFORE NOT SURE BUT I THINK IT WAS FOR AIRBAG AND OR SEATBELT. WELL SINCE THEN I BORROWED A TEMPORARY VEHICLE FROM FAMILY MEMBER DUE TO REPAIR COST BEING EXPENSIVE. THIS FORD FUSION HAS A TITLE LIEN THROUGH BRIDGECREST, IN WHOM I FINANCE WITH. VEHICLE IS ALMOST PAID IN FULL.THIS ISSUE HOWEVER IS NOT ANY OF NEGLIGENCE BUT MORE SO A MANUFACTURER ISSUE. THE EPAS CONSIST OF A TRW COMPONENT WHICH CONSIST OF EVERYTHING TO THIS FAILURE SUCH AS THE HYDRAULIC THE BELT DRIVE THE DRIVE RACK THE CODER INTERFACE ETC. I HAD A LOCAL MECHANIC LOOK AT IT AND THE OBSERVATION MADE WAS IT'S A POWER STEERING ISSUE THAT ONLY MANUFACTURER CAN CORRECT DUE TO THE COMPLEXITY. THE TRW IS A NON SERVICEABLE UNIT. ENCLOSING I ASK THAT YOU PLEASE CONTACT THE MANUFACTURER AND LOOK INTO THE FACTS OF THIS MATTER WHICH IS FAULT OF THE MANUFACTURER. I THANK YOU IN ADVANCE FOR YOUR TIME AND HELP WITH THIS MATTER.

08/05/2018
Components: STEERING
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WIFE WENT TO THE STORE AND WHEN SHE GOT BACK IN THE CAR TO DRIVE HOME THE STEERING WENT OUT, SHE IS RECOVERING FROM A BROKEN WRIST AND COULD NOT TURN THE WHEEL, I HAD TO GET A RIDE TO DRIVE THE CAR HOME, SHE IS NOT ABLE TO DRIVE THE CAR NOW

08/04/2018
Components: AIR BAGS
Incident Date: 02/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I HAVE AN ACTIVE COMPLAINT #11115533. I ALSO AM CONCERNED ABOUT MY VEHICLE HAS BEEN SITTING PER THE AGREEMENT I NEEDED TO SIGN FOR FMC FOR 3 MONTHS, SINCE APRIL 26TH. AS OF TODAY THERE IS NO INFORMATION OF WHEN AIR BAG WILL BE AVAILABLE. THE TIRES, HOSES BRAKE SEALS ALL LOSE THEIR PLIABILITY AND SEALS CRACK(INCLUDING BRAKE HOSES AND CALIPER SEALS) NOT TO MENTION THE LESSOR FACT THAT I PAY FOR SIRIOUS RADIO FOR THE LAST 3 MONTHS WITH NO USE OF IT.

08/03/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED SPRINGFIELD FORD LINCOLN AT 610-544-0700 (LOCATED AT 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4A2******
Summary

WHEN ACCELERATING UPHILL A GAS SMELL PERMEATES INSIDE CAR

08/02/2018
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO FAILED POWER STEERING. *LD *JS

08/02/2018
Components: STEERING
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WHILE DRIVING MY 2010 FUSION ON VACATION LAST WEEK, MY EPAS SUDDENLY STOPPED WORKING AND THE CAR IMMEDIATELY BECAME EXTREMELY DIFFICULT TO STEER. AT THE TIME THIS HAPPENED, A WARNING MESSAGE DISPLAYED THAT SAID, 'SERVICE ADVANCETRAC, SERVICE POWER STEERING' AND A WARNING LIGHT CAME ON. THERE WERE NO INDICATIONS OF AN ISSUE PRIOR TO THIS. AS FAR AS I CAN TELL, THIS HAS BEEN A PROBLEM ON MANY FUSIONS AND HAS RESULTED IN A RECALL OF FUSIONS FOR OTHER MODEL YEARS BUT NOT 2010 (SO FAR??). IT'S FRUSTRATING THAT THIS APPEARS TO BE A KNOWN ISSUE FOR THIS VEHICLE, INCLUDING 2010'S, BUT THE MODEL YEAR IS NOT INCLUDED IN THE RECALL. THE LOCAL FORD DEALERSHIP JUST TOLD ME THE SYSTEM NEEDS TO BE REPLACED (THIS INCLUDES THE STEERING COLUMN), AND THEY ESTIMATED THE COST TO BE $2200.

08/01/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL I RECEIVED THE RECALL FOR MY VEHICLE ALONG WITH A CALL AND TEXT MESSAGE. I ATTEMPTED TO CONTACT SEVERAL DEALERSHIPS NEAR ME TO GET A RENTAL VEHICLE UNTIL THE PARTS ARE IN TO REPAIR THE RECALL. ALL OF THEM TOLD ME THEY HAVE A 3 MONTH+ WAITING LIST OR THEY JUST WOULD NEVER CALL ME BACK. I CALLED FORD AND THEY COORDINATED WITH A DEALERSHIP TO SUPPOSEDLY GET ME A RENTAL VEHICLE IN 2 WEEKS. I ASKED IF I AM JUST SUPPOSED TO CONTINUE DRIVING THE VEHICLE IN THE MEANTIME WITH MY TODDLER IN THE CAR KNOWING THE AIRBAG COULD EXPLODE AND THEY SAID YES. I ASKED IF THERE WAS ANOTHER RENTAL OPTION SUCH AS REIMBURSEMENT FOR A RENTAL COMPANY BUT THEY SAID NO. AT THIS TIME I WAS TOLD TO CONTINUE DRIVING THE RECALLED VEHICLE DESPITE RISKS.

08/01/2018
Components: SERVICE BRAKES
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

BRAKE A FAILURE INVESTIGATION 2010 FORD FUSION SE 2.5L I4. BRAKE PEDAL WENT TO THE FLOOR WHILE DRIVING MY 2010 FOD FUSION SE MANUAL TRANSON HIGHWAY. ALERTED BY DASHBOARD THAT BRAKE FLUID WAS LOW. WHILE PUTTING NEW FLUID IN, NOTICED A LEAK IN DRIVERS SIDE WHEEL. REPAIRED A BROKEN BRAKE LINE & REPLACED CALIPER AT DRIVERS SIDE REAR. COULD NOT GET BRAKE LINES TO BLEED PROPERLY AFTER REPAIR, RESULTING IN MUSHY PEDAL WITH DECREASED BRAKING ABILITY. TOOK IT TO FORD DEALER AND RECEIVED A WORK ORDER STATING THAT IT NEEDS AN ABS HYDRAULIC CONTROL UNIT, BRAKE PADS, ROTORS, ETC... COST OF REPAIRS = $5,000 REPLACED ALL FOUR BRAKE PADS AND ROTORS AND PASSENGER REAR CALIPER, AS WELL AS BRAKE MASTER CYLINDER. ATTEMPT TO BLEED BRAKES EVEN WITH THE KEY IN IGNITION & CAR ON. NO AIR COMING OUT OF BRAKE LINE BUT, BRAKE PEDAL STILL NOT BUILDING PRESSURE AND GOING TO THE FLOOR. FOUND OUT THAT A VALVE IN HCU HAD TENDENCY TO STICK PROVIDING THIS EXACT RESULT.

08/01/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE LOCAL DEALER (DON DAVIS FORD, 633 N. STATE HWY 360, ARLINGTON, TX, 817-588-5474) WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2018
Components: AIR BAGS
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL - FORD HAS BEEN SENDING ME RECALLS FOR TWO YEARS. THEY STATE THAT THESE INFILTRATORS CAN CAUSES HARM OR EVEN DEATH, YET THEY HAVE TOLD US THERE ARE NO REPLACEMENT PARTS FOR THE LAST TWO YEARS. THEY HAVE NO IDEA WHEN THEY WILL HAVE REPLACEMENT PARTS. THIS IS EXTREMELY UNSAFE AND AN UNACCEPTABLE PRACTICE THAT SEEMS TO HAVE NO CONCLUSION. HOW CAN THE NHTSA ALLOW THIS TO OCCUR AND LEAVE THE AMERICAN PEOPLE UNPROTECTED.

07/31/2018
Components: AIR BAGS
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H MILLER FORD (11340 SOUTH 500 WEST, SALT LAKE CITY, UTAH 84115, (888) 378-5967) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

MY WIFE DROVE TO GET MY TIRES CHANGED AND WHEN SHE GOT TO THE WALMART AUTO CENTER TO CHANGE THE TIRES THE POWER STEERING WENT OUT ON THE VEHICLE. LUCKILY SHE HAD MADE IT TO THE AUTO CENTER AND WASN'T INVOLVED IN AN ACCIDENT AS THE POWER STEERING WENT OUT IN THE PARKING LOT, HOWEVER SHE WAS IN MOTION. MY WIFE IS 5 MONTHS PREGNANT AND ITS TERRIFYING TO KNOW THAT SHE COULD HAVE BEEN INVOLVED TO A MOVING ACCIDENT WITH A VEHICLE THAT SHOULD HAVE BEEN INCLUDED IN THE PREVIOUS RECALL OF THE 2011-2013 FORD FUSIONS. AS MANY OTHERS HAVE STATED, THE POWER STEERING WENT OUT DUE TO THE FAULT THAT IS INHERENT WITH THE EPAS SYSTEM OF THE FORD FUSION. AS SUCH I HAD TO TAKE MY CAR TO THE NEAREST DEALER TO FIGURE OUT A REPAIR. THE DEALERSHIP QUOTED ME $1600 FOR THE REPAIR THAT I DON'T HAVE AT THE MOMENT. I WILL HAVE TO GET MY CAR REPAIRED AS I DON'T HAVE ANOTHER OPTION. ONCE AGAIN THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THE POWER STEERING SYSTEM, I CAN ONLY HOPE THAT THIS ISSUE WILL BE RESOLVED IN THE FAVOUR OF THE CUSTOMER.

07/30/2018
Components: AIR BAGS
Incident Date: 07/30/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LARSON FORD, 1150 OCEAN AVE, LAKEWOOD, NJ 08701, (888) 318-8974) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/30/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE MESSAGE "POWER ASSIST FAILURE" DISPLAYED. THE CONTACT STATED THAT THE POWER STEERING MALFUNCTIONED AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GUESS MOTORS-GUESS FORD, 457 STEUBENVILLE RD SE, CARROLLTON, OH) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST STEERING GEARS FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

07/28/2018
Components: STEERING
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC9AR******
Summary

WHILE DRIVING TO WORK, THE POWER STEERING WENT OUT IN THE CAR AT 55 MPH AS I ENTERED A TURN MAKING IT NEARLY IMPOSSIBLE TO CONTROL. FORTUNATELY, I WAS ABLE TO BRING THE CAR SAFELY TO A STOP ON THE SIDE OF THE ROAD. VERY UNSAFE! THIS MODEL YEAR SHOULD BE ADDED TO THE EXISTING 2011 THROUGH 2012 RECALL.

07/26/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Summary

TAKATA RECALL

07/26/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA RECALL - RECEIVED FIRST NOTICE IN JULY 2016, AT OLD ADDRESS - FORWARDED TO NEW ADDRESS; CALLED LOCAL DEALERSHIP WHO INDICATED PARTS NOT AVAILABLE. CALLED OFTEN STILL NOT AVAILABLE - RECEIVED NOTICE 12/17 THAT PARTS AVAILABLE SPRING OF 2017 AND NOT TO DRIVE WITH PASSENGERS IN FRONT ROW; CALLED FORD - THEY TOLD ME THAT PARTS WOULD BE AVAILABLE BY LATE MAY OR EARLY JUNE 2018 . FINALLY FORD APPROVED A RENTAL CAR BUT I CANNOT TAKE IT OUT OF MY HOME STATE. MY CAR HAS SAT FOR ALMOST A YEAR. I TRAVEL OUT OF STATE - HATE TO FLY BUT DRIVE TO VISIT AND CONSULT. I AM 75 AND MAKING CAR PAYMENT ON A CAR I CANNOT DRIVE.

07/26/2018
Components: STEERING
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE POWER STEERING QUIT, WHICH MADE STEERING THE VEHICLE BY MY 21 Y/O DAUGHTER NEARLY IMPOSSIBLE. FORTUNATELY, IT QUIT JUST AS SHE ENTERED A PARKING PLACE A SERVICE POWER STEERING NOW, MESSAGE APPEARED AT THE MOMENT IT FAILED.

07/26/2018
Components: ENGINE
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

DRIVING DOWN A EXIT, RAMP, LOST ALL ABILITY TO ACCELERATE. I IDLED TO THE PARTS STORE, HAD THE CHECK ENGINE CODE READ, IT INDICATED A THROTTLE BODY MALFUNCTION. I ORDERED AND THEN REPLACED THE THROTTLE BODY AND IT FIXED THE PROBLEM

07/24/2018
Components: STRUCTURE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

THE INTERIOR DOOR LATCH ON THE DRIVERS SIDE NO LONGER OPENS THE DOOR. YOU MUST ROLL DOWN THE WINDOW AND REACH OUTSIDE THE VEHICLE TO OPEN THE DOOR. THIS OCCURRED JUNE 2018 AS I WAS ATTEMPTING TO GET OUT OF MY CAR AT MY HOME. WHILE DOING RESEARCH ON THIS PROBLEM I NOTICED THAT MANY FUSION OWNERS HAVE HAD THIS SAME PROBLEM. ADDITIONALLY, OTHER FORD VEHICLES(2013-15 FORD CMAX & FORD ESCAP, 2012-15 FORD FOCUS, 2015 FORD MUSTANG & LINCOLN MKC AND 2014-16 FORD TRANSIT CONNECT) HAVE A DOOR LATCH RECALL BUT NOT THE FUSION. IT IS DEFINITELY A SAFETY ISSUE WHEN YOU ARE UNABLE TO OPEN THE CAR DOOR IN A NORMAL WAY.

07/23/2018
Components: AIR BAGS
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAKATA RECALL, RECALL LETTER TELL YOU THAT YOU SHOULD NOT DRIVE THE CAR IT MY CAUSE DEATH TO PASSENGERS. THEY PUT YOUR NAME ON A LIST, I WAS TOLD I WAS 20 ON THE LIST AND IT IS TAKING 3 TO 4 DAYS PER PERSON TO GET A CAR THAT IS 60 DAYS.

07/23/2018
Components: STEERING
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STREARING WHEEL FAILURE. RAVI AND PINION FAILED.

07/23/2018
Components: STEERING
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT. LOST ALL POWER STEERING AFTER STARTING THE CAR. THE FAULT INDICATOR CAME ACROSS THE DASH. 2011-2012 WERE RECALLED BUT NOT THE 2010 ACCORDING TO INTERNET LOTS AND LOTS OF PEOPLE COMPLAINING OF SAME ISSUE

07/23/2018
Components: AIR BAGS
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE CAR IS SUBJECT TO NHTSA RECALL NUMBER 18V046. IT IS MY MOTHER'S CAR WHO NO LONGER DRIVES, AND SO I WASN'T AWARE OF THE RECALL UNTIL I ATTEMPTED TO TRADE IT IN THIS MONTH. I CALLED THE SERVICE DEPARTMENT AT OLATHE FORD IN OLATHE KS AND WAS TOLD THE CAR IS SAFE TO DRIVE AS LONG AS NO ONE SITS IN THE PASSENGER SEAT. I FOUND THIS REMARK TO BE RATHER LUDICROUS AND ASKED TO SPEAK WITH A MANAGER. THE "MANAGER" RUDELY STATED THAT NOTHING COULD BE DONE BECAUSE THEY DIDN'T HAVE REPLACEMENT PARTS. I ASKED TO SPEAK WITH THE DEALERSHIP GENERAL MANAGER AND THE PERSON PROMPTLY HUNG UP. COINCIDENTALLY, I HAD THE CAR APPRAISED AT CARNAX IN MERRIAM KS IN APRIL 2018 AND THEY MADE AN OFFER WITHOUT MENTIONING THE AIRBAG RECALL.

07/18/2018
Components: STEERING
Incident Date: 08/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THE STEERING GEAR / RACK AND PINION HAS FAILED THEREFOR NO POWER STEERING... THIS CAR REQUIRES THE SAME PART NUMBER AS THE FUSIONS RECALLED FOR SAME ISSUE BEGINNING IN 2011 PRT# AE5Z-3504DE WHY ISN'T THE 2010 INCLUDED? LUCKY FOR ME I CAN DRIVE WITH NO POWER STEERING IN LIGHT OF THE FACT I DON'T HAVE 2000.000 TO GET IT FIXED. WHAT IS IT GOING TO TAKE TO GET THE RECALL EXTENDED TO INCLUDE THE 2010? DEATHS? I WORK FOR A MECHANIC AND KOW WHAT IS WRONG AND THE PART NUMBERS AND THE FACT THAT THIS UNIT IS USED IN MULTIPLE FORDS...I FEEL LIKE WE THE 2010 OWNERS ARE BEING SHUNNED BECAUSE FORD DOESN'T WANT TO PAY FOR OUR RECALLS

07/18/2018
Components: AIR BAGS
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DCH FORD OF THOUSAND OAKS, 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, (805) 719-6867) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/18/2018
Components: STEERING
Incident Date: 06/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING TO WORK THE MORNING OF JUNE 28, 2018 THE POWER STEERING IN MY CAR STOPPED WORKING. I ALMOST COULDN'T CONTROL MY CAR. WAS ABLE TO GET IT TO THE MECHANIC THAT AFTERNOON, WHO THEN INFORMED ME THAT THE ENTIRE EPS SYSTEM HAD FAILED AND WOULD HAVE TO BE REPLACED. I THEN GOT A CALL THE NEXT DAY STATING THAT IN ORDER TO REPLACE IT THAT I ALSO HAD TO REPLACE BOTH TIE RODS DUE TO THE BEING ATTACHED TO THE EPS SYSTEM. AFTER SPEAKING TO SOMEONE AT A FORD DEALERSHIP THEY TOLD ME THAT THEY THOUGHT THIS WAS ALREADY UNDER RECALL. LUCKILY WHEN I WAS DRIVING I WAS ONLY GOING 25 MPH IN MY NEIGHBORHOOD, IF I WERE GOING ANY FASTER IT COULD HAVE CAUSE A SERIOUS ACCIDENT.

07/18/2018
Components: STEERING
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING WENT OUT DURING DRIVING MAKING IT UNABLE TO TURN WHEEL 2010 SHOULD BEEN ADDED TO THE RECALL

07/17/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST RANDOMLY WILL NOT WORK WHEN STARTING CAR. MAKES IT SO THE CAR IS VERY HARD TURN. HAVE TO TURN THE CAR OFF AND BACK ON AGAIN TO RESET SYSTEM. HAS BEEN HAPPENING MORE OFTEN RECENTLY AND AM AFRAID IT WILL HAPPEN WHILE DRIVING.

07/17/2018
Components: STEERING
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

VEHICLE LOST THE ABILITY TO POWER STEER WHEN VEHICLE WAS TURNED ON MAKING IT DIFFICULT TO DRIVE. WARNING SIGN SAID POWER STEERING ASSIST FAULT. THE ISSUE HAD OCCURRED SEVERAL TIMES BUT I JUST TURN IT OFF AND TURN IT BACK ON AND THE ISSUE WOULD COME OFF BUT THIS LAST TIME IT DIDNT.

07/17/2018
Components: VISIBILITY,LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 06/10/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE MOON ROOF FAILED TO OPEN OR CLOSE AND THE DOORS FAILED TO OPEN. THE CONTACT HAD TO USE THE WINDOW TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LONG-LEWIS FORD LINCOLN, 2551 JOHN HAWKINS PKWY, HOOVER, AL 35244, (205) 718-7027) WHERE IT WAS DIAGNOSED THAT THE MOON ROOF WAS OFF TRACK AND THE THROTTLE BODY NEEDED TO BE REPLACED. THE THROTTLE BODY WAS REPAIRED. THE OTHER FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,000. THE VIN WAS NOT AVAILABLE.

07/16/2018
Components: AIR BAGS
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE DEALER (ARLINGTON HEIGHTS FORD, 801 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (888) 481-8607) STATED THAT THE PARTS WERE UNAVAILABLE. FOR MONTHS, THE DEALER ALSO INDICATED THAT THE MANUFACTURER WOULD SEND A SECOND NOTICE WHEN THE PARTS BECAME AVAILABLE. THE CONTACT WAITED FOR MONTHS AND FELT THAT THE MANUFACTURER FAILED TO PROVIDE THE PARTS FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

07/16/2018
Components: AIR BAGS
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMI VALLEY FORD (2440 FIRST ST, SIMI VALLEY, CA 93065, (805) 583-0333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

07/16/2018
Components: STEERING
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

STEERING RANDOMLY WENT OUT WHILE STATIONARY IN A PARKING LOT. TURNED CAR ON AND GOT THE ERROR MESSAGE "POWER STEERING ASSIST FAULT". COULD HAVE BEEN EVEN MORE DANGEROUS IF CAR WAS IN MOTION. RECALLS ON 2011 AND 2012 FUSIONS BUT NOT 2010. REPAIR IS VERY COSTLY.

07/15/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

CAR DIEING WHILE DRIVING DOWN THE ROAD

07/13/2018
Components: STEERING
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

VEHICLE POWER STEERING ASSIST FAULT LIGHT CAME UP WHILE I WAS DRIVING MAKING IT DIFFICULT TO MANEUVER , I WAS TURNING AT AN INTERSECTION AND ALMOST GOT INTO AN ACCIDENT.

07/12/2018
Components: STEERING
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

AT TIMES THE ELECTRIC POWER STEERING WILL LOCK UP WHILE I AM DRIVING, AND IT MAKES IT ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL.

07/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0AH0AR******
Summary

CAR WAS STATIONARY. BOTH DOOR HANDLES WITHIN MONTHS OF EACH OTHER HAVE BROKEN. DRIVERS SIDE DOOR YOU CAN NOT GET OUT FROM THE INSIDE BUT CAN FROM THE OUTSIDE. PASSENGER SIDE DOOR YOU CAN GET IN BOTH WAYS BUT THE HANDLES ARE FLOPPY AND DON'T RETRACT AND STAY IN. HAVE TO MANUALLY PUSH THEM DOWN AND LOCK THE DOOR.

07/09/2018
Components: STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

EVERY TIME I PUSH MY BRAKES TO STOP, MY BRAKES GOES ALL THE WAY DOWN TO THE FLOOR. I'VE REPLACED MY MASTER CYLINDER AND MY BRAKE BOOSTER BUT IT'S DONG THE SAME THING.

07/08/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL - FORD HAS FAILED TO REMEDY THIS RECALL IN A TIMELY MANNER. THE RECALL WAS ISSUED 6/1/2016 AND NOW IT IS 7/2018 AND THERE IS STILL NO REMEDY. MY TWIN TEENAGERS SHARE THIS CAR, SO SOMEONE IS ALWAYS IN THE PASSENGER SEAT.

07/06/2018
Components: AIR BAGS
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (SEELYE FORD OF KALAMAZOO, 3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/05/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

HEADLIGHT LOW BEAM PROJECTOR BEAMS HAVE BECOME HAZY AND CLOUDY. HEADLAMPS HAVE REDUCED BRIGHTNESS AND DECREASED VISIBILITY. MANY TIMES I CAN'T EVEN TELL THEY ARE ON IN THE EVENING AND THEY APPEAR DIM ON THE ROAD.

07/05/2018
Components: STEERING
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

RECENTLY BOUGHT A USED 2010 FORD FUSION SE 2.5 FOR MY TEENAGE DAUGHTER, AFTER A FEW WEEKS OF OWNING IT, THE CAR WOULD ONCE IN A WHILE POP UP A "SERVICE POWER STEERING NOW" MESSAGE ON THE INFO DISPLAY, WHEN IT DID THIS IT WOULD DISABLE THE ELECTRIC POWER STEERING.. IT DIDN'T MATTER IF YOU WERE DRIVING DOWN THE HIGHWAY OR IN A PARKING LOT. PULLING OVER, SHUTTING IT OFF, AND RESTARTING WOULD TEMPORARILY CLEAR IT UP, UNTIL THE DAY THAT "STEERING ASSIST FAULT" APPEARED AND NEVER WENT AWAY.. NOW I HAVE A CAR WITH NO POWER STEERING FOR MY TEENAGE DAUGHTER.. TOOK IT TO A LOCAL SHOP, THEY CALLED BACK LATER AND SAID "WE CAN'T FIX IT BECAUSE AFTER WE REPLACE THE STEERING RACK IT HAS TO BE FLASHED, AND THAT HAS TO BE DONE AT THE DEALER".. I CALLED THE DEALER, A $1,400 POWER STEERING REPAIR ON A FORD SEDAN? REALLY? THIS ISN'T A HIGH END GERMAN CAR.. WHY ON EARTH WOULD FORD NOT DO A RECALL FOR ALL OF THESE? DO A GOOGLE SEARCH, THIS IS QUITE OBVIOUSLY A DESIGN FLAW.

07/05/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL. FORD FAILED TO NOTIFY ME OF THE AIRBAG RECALL THAT HAPPENED OVER 2 YEARS AGO. I ONLY FOUND OUT ABOUT IT BECAUSE I READ A NEWS ARTICLE THAT MENTIONED IT. THIS IS THE SECOND TIME FORD HAS FAILED TO NOTIFY ME OF A RECALL, EVEN AFTER COMPANY REPS SAID MY INFORMATION WAS UPDATED AFTER I TOOK MY VEHICLE TO BE SERVICED AFTER MY CAR'S ENGINE FAILED (IN LINE WITH THE FIRST RECALL). MY VEHICLE IS REGISTERED PROPERLY AND I HAVE BOUGHT IT NEW. I DON'T UNDERSTAND WHY THIS DISHONEST COMPANY KEEPS OPERATING AND RISKING PEOPLE'S LIVES. I HAVE PASSENGERS IN MY CAR EVERY DAY AND IT'S UNCONSIONABLE THAT I HAVE NOT BEEN PROPERLY NOTIFIED OF THE COMPANY'S FAILURES. I WILL SUE THE COMPANY FOR THEIR FAILURES.

07/02/2018
Components: AIR BAGS
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA INFLATORS - I BELIEVE. FORD STILL DOESN'T HAVE A WAY TO FIX THE RECALL. IT'S BEEN GOING ON FOR A LONG TIME. SHOULDN'T THEY HAVE A FIX BY NOW? NO ACCIDENT OR ISSUE AS OF YET, BUT THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!

07/02/2018
Components: STEERING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

LOST POWER STEERING CAPABILITY WITHOUT WARNING WHILE DRIVING ON HIGHWAY. WARNING NOTICE AFTER THE FACT: SERVICE ADVANCETRAC, POWER STEERING ASSIST FAULT.

07/02/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL RECALL WENT IN TO AFFECT IN 2016. AS FOLLOWS IS A SUMMARY & STATUS OF THE RECALL: SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

06/28/2018
Components: STEERING
Incident Date: 06/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

CRANKED CAR AFTER PARKED IN HOME GARAGE OVERNIGHT AND THE SERVICE ADVANCETRAC MESSAGE APPEARED. ABA, BRAKE, AND ADVANCE TRAC LIGHTS ARE ON HUD. CAR ALSO HAS NO POWER STEERING. THE CAR HAS 120400 MILES ON IT AND HAS ALREADY BEEN REPAIRED FOR THIS ISSUE ONE TIME BY A FORD DEALERSHIP. THE FIRST INCIDENT HAPPENED DRIVING DOWN THE ROAD 2 MONTHS AFTER PURCHASING THE CAR FROM A DEALERSHIP AS CERTIFIED PRE-OWNED WITH 67508 MILES.. THE FIRST REPAIR WAS COVERED UNDER WARRANTY. DEALER REPAIR NOTE FROM 1ST INCIDENT: SERVICE DIAG & REPLACE STEERING GEAR & REPROGRAM PSCM & PERFORM ALIGNMENT & TEST OK

06/28/2018
Components: STEERING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST FAULT MESSAGE SHOWED UP ON DASHBOARD AND POWER STEERING WAS LOST WHEN CAR WAS TURNED ON AFTER BEING PARKED IN A PARKING LOT FOR A FEW MINUTES.

06/27/2018
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING OF THIS VEHICLE HAS BEEN OUT FOR OVER A YEAR. THERE IS A RECALL FOR THIS SAME POWER STEERING FAULT ON 2011 FORD FUSION AND NEWER. THIS NEEDS TO BE ADDED TO THE 2010 MODELS AS WELL. MY POWER STEERING MODULE NEEDS TO BE COMPLETELY REPLACED THE POWER STEERING DOES NOT WORK AND MAKES THE CAR INOPERABLE. THIS WENT OUT ON ME WHILE DRIVING MY VEHICLE.

06/26/2018
Components: STEERING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE POWER STEERING ASSIST HAS BEEN GOING OUT INTERMITTINGLY FOR SOME TIME, HAVE BEEN ABLE TO TURN THE CAR OFF AND BACK ON IT CORRECT ITSELF. TODAY (JUNE 26, 2018) IT HAS FAILED AND WILL NOT CORRECT ITSELF. THIS HAS HAPPENED BOTH WHEN THE CAR WAS MOVING AND WHEN IT HAS BEEN PARKED.

06/26/2018
Components: STEERING
Incident Date: 01/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TO FUNCTION AND THE STEERING WHEEL TIGHTENED UP AND WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE EPS WARNING INDICATOR WAS NOT ILLUMINATED. THE DEALER (AUTONATION TOYOTA PINELLAS PARK, 8501 US HIGHWAY 19 N, PINELLAS PARK, FL 33781, (727) 231-1323) INSPECTED THE VEHICLE AND STATED THAT THE GEAR IN THE STEERING COLUMN AND WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A POWER STEERING RECALL EVEN THOUGH ONE HAD BEEN ISSUED FOR OTHER YEARS OF THE SAME MODEL. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

06/26/2018
Components: POWER TRAIN
Incident Date: 06/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

VEHICLE WILL LOSE POWER AT TIMES AND HESITATE UPON ACCELERATION

06/25/2018
Components: STEERING
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA7A4******
Summary

THE POWERSTEARING ASSIST FAILED WHILE DRIVING ALMOST WRECKED MY CAR IN TRAFFIC...IT'S A OPEN RECALL ON THE 2011-2012 FORD FUSION BUT NOT ON THE 2010

06/21/2018
Components: STEERING
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

SERVICE ADVANCETRAC MESSAGE POPS UP RANDOMLY ON DASH. POWER STEERING FAILURE OCCURS RANDOMLY, ESPECIALLY WHILE TURNING AT SLOWER SPEEDS, AND IS ACCOMPANIED BY POWER STEERING ASSIST FAILURE MESSAGE. THE CAR IS VERY HARD TO STEER AT THIS TIME, BUT SO FAR THAT ISSUE IS RESOLVED IF I AM ABLE TO SHUT OFF THE CAR FOR A FEW MINUTES AND THEN RESTART. THIS STARTED ABOUT 6 MONTHS AGO BUT MOST RECENT WAS 6/20/18.

06/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

CHECK ENGINE LIGHT STAYS ON AS WELL AS CHECK FUEL FILL INLET MESSAGE. OBD CODE SHOWS SMALL EMISSIONS LEAK. THE CHECK ENGINE LIGHT WILL OCCASIONALLY DISAPPEAR ON ITS OWN AND THE CHECK FUEL FILL INLET MESSAGE WILL ALSO GO AWAY, BUT BOTH ALWAYS REAPPEAR EVENTUALLY. THIS CAR HAS THE CAPLESS FUEL INLET.

06/20/2018
Components: STEERING
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY FAMILY HAS HAD THIS CAR SINCE IT WAS BRAND NEW WITH THIS PROBLEM REOCCURRING BOTH AT START UP AND DRIVING IN MOTION! MY SON WAS JUST DRIVING DOWN THE STREET WHEN THE STEERING WENT OUT WHILE HE WAS ATTEMPTING TO GO AROUND A CORNER AND ALMOST HIT SEVERAL PEDESTRIANS AND OTHER CARS! THEN IT CAME BACK ON LATER THEN WENT OUT AGAIN ON THE HIGHWAY WHICH ARE MTN. ROADS WHERE WE LIVE AND ABOUT WENT OFF A CLIFF! I HAVE ALSO EXPERIENCE DOING THE SAME THING WITH ME, (A VERY EXPERIENCED PROFESSIONAL DRIVER) DRIVING WITH NEAR MISSES DUE TO SAME THING HAPPENING THEN GOING AWAY WITH NO PROBLEM FOR MONTHS IF NOT YEARS. THIS IS UNACCEPTABLE AND UNREAL THAT THERE ARE THIS MANY COMPLAINTS AND ACCIDENTS AND INJURIES DUE TO THIS PROBLEM AND NOTHING DONE TO FIX IT! THIS IS A KNOWN PROBLEM AND OTHER YEARS 2011 AND 2012 WITH THE SAME PROBLEM GOT RECALLED EXCEPT FOR THE 2010, ALL WITH THE SAME PROBLEM! IF NOTHING IS DONE ABOUT THIS I WILL BE INCLINED TO MAKE THIS VERY PUBLIC AND HAVE THE RESOURCES TO DO SO! THIS IS NEGLIGENCE ON FORD'S PART AND AND THE NHTSA'S PART FOR NOT ACTING APPROPRIATELY TO THIS WELL KNOWN PROBLEM!

06/20/2018
Components: WHEELS
Incident Date: 05/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

LUGS NUTS WILL NOT COME OFF

06/18/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS HONDA (330 N NOVA RD, DAYTONA BEACH, FL 32114, (386) 492-9560) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/18/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY CAR HAS A PROBLEM HANGING UP WHEN YOU ACCELERATE. THIS IS MY SECOND TRANSMISSION. FIRST ONE WENT OUT AT 41,000 AND I HAD TO GET A NEW ONE. THE CAR HAS A TOTAL OF 109,000 ON IT AND I THINK THIS TRANSMISSION IS GOING OUT. IT HANGS UP WHEN YOU ACCELERATE SO I HAVE TO BE CAREFUL ABOUT HOW I ACCELERATE .SO THAT THE GEARS WILL CHANGE. IT IS AN AUTOMATIC TRANSMISSION. IT HAS BEEN SLIPPING FOR AT LEAST THE PAST 10,000 MILES, I AM WORRIED THAT IT WILL GO OUT AGAIN. THE LAST TRANSMISSION WENT OUT IN HEAVY TRAFFIC IN DALLAS TEXAS. WE ALMOST DIED IN THAT INCIDENT. THE CAR WOULDN'T GO AND STOPPED IN THE MIDDLE OF THE INTERSECTION. I AM WORRIED THAT THE SAME THING WILL HAPPEN WITH THIS TRANSMISSION. THIS PROBLEM STARTED LAST YEAR IN EARLY PART OF 2017 AND IS ONGOING

06/18/2018
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE BRAKES FAILED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. CARUSO FORD LINCOLN IN LONG BEACH, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A POSSIBLE LEAK IN THE MASTER CYLINDER OR THE BRAKE BOOSTER WAS FAULTY. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE HYDRAULIC ABS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

06/15/2018
Components: AIR BAGS
Incident Date: 06/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8R3******
Summary

TAKATA RECALL ON AIR BAGS IS GOING ON AND ON NO END IN SIGHT. WHEN WILL THEY FINALLY FIX IT?

06/15/2018
Components: STEERING
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

ELECTRONIC POWER STEERING SYSTEM WENT OUT ON MY 2010 FUSION SE. IT'S BEEN DIAGNOSED AS A RECALL ISSUE FOR THE 2011 AND UP. FORD SOME MANAGED TO GET AROUND THE RECALLING THE 2010'S THE PROBLEM COSTS AROUND 2K TO FIX. I'M UNABLE TO USE MY CAR UNTIL I CAN RAISE THE MONEY TO FUND A REPAIR I SHOULD NOT HAVE TO PAY FOR. THERE ARE OVER 800 COMPLAINTS ON THE 2010 FUSIONS AND A RECALL ON THE FOLLOWING YEAR FOR THE SAME PROBLEM...WHAT GIVES HERE NTHSA? I NEARLY HAD A WRECK WITH THIS ISSUE?

06/15/2018
Components: STEERING
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

LOSS OF FULL CONTROL OF VEHICLE WHILE DRIVING. SERVICE POWER STEERING/SERVICE ADVANCE TRACK WARNING CAME ON AND WILL NOT GO AWAY. I AM NOT ABLE TO DRIVE THE VEHICLE SAFELY AS I DO NOT HAVE FULL CONTROL OF STEERING. I NEARLY HAD AN ACCIDENT STRONGARMING THE VEHICLE OFF THE HIGHWAY AFTER LOSS OF POWER STEERING.

06/14/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ADVANTAGE FORD LINCOLN, 1031 N CENTRAL AVE, DUARTE, CA 91010, (626) 261-4792) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

06/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EARNHARDT FORD (7300 W ORCHID LN, CHANDLER, AZ) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

06/12/2018
Components: AIR BAGS
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CURRIE MOTORS FORD OF FRANKFORT, 9423 W LINCOLN HWY, FRANKFORT, IL 60423, (866) 697-0924) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TAKATA RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 RECEIVED LETTER JULY 2016 REGARDING PASSENGER AIRBAG INFLATOR REPLACEMENT ON VEHICLE. PASSENGERS SHOULD NOT OCCUPY SEAT. REMEDY PART WAS SUPPOSED TO BE AVAILABLE SPRING 2018. I'M STILL WAITING!!! LIVING IN SOUTHERN CALIFORNIA I HAVE BEEN IN SEVERAL ACCIDENTS WHICH WERE NOT MY FAULT. I HAVE BEEN IN A ACCIDENT WHERE I HAVE BEEN A PASSENGER AND A THE MUSTANG WAS TOTALED BY A DODGE RAM TRUCK RUNNING THE RED LIGHT. IT IS DISTURBING TO ME THAT I'M DRIVING A 2010 FORD FUSION WITH A RECALL AND THE PART IS STILL NOT AVAILABLE. IT IS AN ACCIDENT WAITING TO HAPPEN. PLEASE HELP PUSH FOR THE PART TO BE AVAILABLE AS PROMISED BY THE LETTER RECEIVED DECEMBER 2017. THANK YOU!

06/11/2018
Components: AIR BAGS
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL I CALLED MY MOORESVILLE, N.C. FORD DEALERSHIP TO SCHEDULE A REPLACEMENT OF THE DEFECTIVE PASSENGER AIRBAG AND THE REPLACEMENT PART IS NOT YET AVAILABLE. IT MAY NOT BE AVAILABLE UNTIL THE END OF THIS YEAR..2018. MY RECALL LETTER INDICATES THE FORD MOTOR COMPANY WILL PAY FOR A RENTAL CAR AT $30 A DAY AND THE OWNER HAS TO CARRY AND PAY FOR THE INSURANCE ON THE RENTAL VEHICLE. THE RENTAL COMPANY MY FORD DEALER CONTRACTS THROUGH CHEAPEST RENTAL IS $35.00 PER DAY WHICH WOULD LEAVE ME PAYING APPROXIMATELY $140.00 PER MONTH FOR THE RENTAL AND APPROXIMATELY AN EXTRA $50.00 OR MORE A MONTH FOR INSURANCE I AM ALREADY PAYING FOR A AFFECTED VEHICLE PLUS MONTHLY INSURANCE THAT HAS A RECALL FOR A DEFECTIVE RECALL THAT IS NOT MY FAULT! I AM A SENIOR CITIZEN AND DRIVE MY CAR ON A DAILY BASIS WITH MY GRANDCHILDREN AND LOVED ONES IN MY CAR AND DON'T WANT TO TAKE THE RISK OF DEATH OR INJURY TO ANY OF THEM.. WITH THE AGE OF MY CAR AND THE SUMMER HEAT AND HUMIDITY I DO NOT WANT TO CHANCE THAT! I DO NOT FEEL I SHOULD HAVE TO PAY ANYTHING EXTRA FOR A RENTAL FOR A RECALL PUTTING MY FAMILY IN HARM'S WAY OR EVEN DEATH THAT IS NOT MY FAULT! THE FORD MOTOR COMPANY SHOULD BE MADE TO PAY THE ENTIRE COST OF THE RENTAL VEHICLE! IF INDEED YOUR GOAL AND POLICY IS TO MAKE SURE THESE CAR MANUFACTURERS DO THEIR PART TO INSURE MY SAFETY...THEN FORD MOTOR COMPANY NEEDS TO BE TOTALLY ACCOUNTABLE AND PAY EVERYTHING. NONE OF THE COST SHOULD BE PASSED TO THE OWNER OF THE AFFECTED VEHICLE. I CALLED FORD HEADQUARTERS CUSTOMER SERVICE WITH MY CONCERN ABOUT THE DANGER WHICH THEY URGE THE OWNER TO GET THE AIRBAG REPLACED AND NOT DRIVE IT...BUT YET THE PART IS NOT AVAILABLE AS YET.....AND MAYBE 6 MONTHS OR MORE... & YET WON'T PAY THE TOTAL COST FOR MY FORD DEALER SHIP TO RENT ME A CAR IS TOTALLY RIDICULOUS! THEY ESSENTIALLY SAID "SORRY" THAT'S ALL WE ARE ALLOWING $30 A DAY.

06/11/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WOODY ANDERSON FORD HUNTSVILLE (2500 JORDAN LN NW, HUNTSVILLE, AL 35816, (877) 315-0514) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/10/2018
Components: AIR BAGS
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL FORD SENT US A LETTER TELLING US TO GO TO OUR FORD DEALER AND THE FORD WAS TO AUTHORIZE THEM TO PROVIDE US A FREE RENTAL CAR; ALL OF WHICH SEEMS TO MEAN THE ISSUE IS VERY SERIOUS. HOWEVER, ALL THE DEALER IS DOING IS TAKING NAMES, ADDRESSES, AND INFORMATION. THEY REFUSE TO TELL US WHEN WE MIGHT GET REPAIR PARTS OR A RENTAL VEHICLE. CAPITAL FORD LINCOLN AND MERCURY OF WILMINGTON (NC)'S SERVICE WRITER TOLD ME THAT THEY COULDN'T "JUST SEND US DOWN TO ENTERPRISE TO GET A CAR." WHEN I ASKED WHY NOT, HE SHRUGGED. FORD HAS BEEN SELLING NEW CARS AND I PRESUME THEY HAVE AIR BAGS IN THEM. ALL OF WHICH MAKES ME FEEL FORD DIDN'T THINK OUR LIVES ARE WORTH DIVERTING PARTS FROM NEW CARS TO FIX THE ONES THEY DROPPED THE BALL ON IN THE FIRST PLACE. WILL YOU PLEASE DO WHATEVER YOU CAN TO GET US HELP? IT WOULD SURELY BE APPRECIATED.

06/06/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

WHILE DRIVING VEHICLE AT HIGHWAY SPEED, THE VEHICLE LOST ELECTRIC STEERING CONTROL AND TWO CODES APPEARED ON THE DASH - SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT. THE VEHICLE WAS TRAVELLING AT 65ISH WHILE COMPLETING A SLOPING TURN ON THE CAPITAL BELTWAY, THE VEHICLE PULLED TO THE RIGHT AND REQUIRED EXTENSIVE ARM FORCE TO REMAIN IN CONTROL. THE VEHICLE WAS SAFELY MOVED TO THE SHOULDER OF THE ROAD AND TOWED TO THE DEALER FOR SERVICE.

06/06/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TAKATA RECALL - IT HAS BEEN 2 YEARS SINCE THIS ISSUE WAS IDENTIFIED AND I HAVE YET TO HAVE A DEFINITIVE DATE AS TO WHEN THE ISSUE WILL BE RESOLVED. IT IS PUTTING ME IN A BIND SINCE I HAVE TO TRANSPORT MY CHILDREN AND WIFE IN THE CAR AND HAVE TO USE THE PASSENGER SEAT ON OCCASION. IT IS HARD FOR ME TO BELIEVE THAT IT WOULD TAKE OVER 2 YEARS TO RESOLVE.

06/05/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

MY POWER STEERING WENT OUT IN MARCH OF 2016. I HAD TO PAY OUT OF POCKET BECAUSE THERE WAS NOT A RECALL ON THE 2010'S JUST THE 2011 AND 2012'S. WELL HERE IT IS, 2018 AND MY POWER STEERING WENT OUT AGAIN... I CANT SEE MYSELF PAYING ANOTHER $1500 FOR SOMETHING THAT IS OUT OF MY CONTROL. SEEMS AS IF IT HAPPENS WHILE THE CAR IS SITTING. I CAN RECALL DRIVING AND A LIGHT CAME ACROSS MY DASH. I DIDN'T KNOW WHAT THE LIGHT MEANT AND I DIDN'T NOTICE ANY CHANGE WITH MY CAR UNTIL THE NEXT MORNING WHEN I TRIED PULLING OUT OF MY DRIVEWAY. ITS EXTREMELY DANGEROUS!!!

06/05/2018
Components: AIR BAGS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

"TAKATA RECALL" I RECEIVED A RECALL NOTICE FEBRUARY 2018 STATING THERE HAD BEEN A RECALL ON THE PASSENGER SIDE AIRBAG, AND I WOULD BE NOTIFIES WHEN PARTS BECAME AVAILABLE TO FIX THE ISSUE. I HAVE SINCE THEN RECEIVED A LETTER STATING PARTS ARE UNAVAILABLE, AND FORD IS OFFERING RENTAL CARS UNTIL PARTS DO BECOME AVAILABLE. I HAVE BEEN TRYING TO GET THIS SOLVED FOR A WEEK NOW, AND MY LOCAL FORD DEALER JUST KEEPS SAYING THEY WILL GET BACK TO ME. THIS IS MY ONLY FORM OF TRANSPORTATION, AND I HAVE TWO KIDS THAT TRAVEL IN THIS CAR WITH ME. I FEEL LIKE EVERYDAY DRIVING IN THIS UNSAFE VEHICLE, IS A THREAT TO ME AND/OR MY CHILDREN, AND NOTHING IS GETTING RESOLVED, DUE TO AN OVERWHELMING LIST, BUT I SHOULDN'T HAVE TO WORRY EVERYTIME I DRIVE.

06/05/2018
Components: SEATS
Incident Date: 03/20/2017
Crash: No
Fire: No
Summary

FRONT PASSENGER SEAT RECALL IT CAN SLIDE FORWARD AND JAM LOCK WHEN BRAKING HARD AND CAN NOT BE UNLOCK/JAMMED TO MOVE BACK AWAY FROM DASH. WHILE DRIVING QUICK SUDDEN SLAM ON BRAKES

06/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

STARTED BOUT DECEMBER 2017 PUT GAS IN READ HUNDRED TEN MILES TO E MAYBE BOUT 75-80 MILES LATER BE 10 MILES TO E SMELL FUEL ESPECIALLY WHEN IDILING

06/05/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TAKATA RECALL. I RECEIVED AN AIRBAG RECALL NOTIFICATION VIA US MAIL.PARTS FOR THE REPAIR ARE NOT CURRENTLY AVAILABLE BUT ARE "ANTICIPATED" TO BECOME AVAILABLE "DURING THE SECOND AND THIRD QUARTER OF 2018". I CALLED FORD AND TWO SEPARATE PEOPLE TOLD ME THE CAR WAS SAFE FOR THE DRIVER BUT NOT FOR THE FRONT PASSENGER. HOW CAN THEY BE SURE OF THIS? MEANWHILE, THEY OFFER UP TO $30/DAY FOR A RENTAL CAR. THIS IS GOOD UNTIL I FIND OUT THROUGH TWO DEALERSHIPS THAT THE LEAST EXPENSIVE CAR AVAILABLE IS $35 INCLUDING TAXES. TO RECAP: 1. FORD SAYS THE CAR IS SAFE TO DRIVE FOR THE DRIVER ONLY. 2. FORD WILL PROVIDE A RENTAL CAR OF UP TO $30/DAY EVEN THOUGH THE CHEAPEST IS $5 MORE OR $150/MONTH OUT OF MY POCKET. 3. PEOPLE HAVE BEEN INJURED/KILLED BY THIS DEFECT. WHAT ARE MY OPTIONS OTHER THAN JEPORDIZING THE SAFETY OF ME AND MY FAMILY? PAYING $150/MONTH IS NOT AN OPTION AND WHEN WILL THE PART BE READY? WHY CAN'T FORD GO THE EXTRA MILE AND FULLY COVER THE RENTAL? I WAS A FEDERAL AIR TRAFFIC CONTROLLER FOR 31 YEARS. I AM VERY KEEN ON SAFETY RISKS AND THIS IS NOT ONE I AM WILLING TO TAKE. PLEASE HELP. THANK YOU.

06/05/2018
Components: AIR BAGS
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA INFLATORS. I HAVENT HAD AN ISSUE EXCEPT I BOUGHT THIS VEHICLE IN APRIL OF 2017 AND WHEN I FOUND OUT ABOUT THE AIR BAG RECALL,THE DEALER'S SERVICE DEPARTMENT TOLD ME THEY ARE AWARE OF THE ISSUE AND ARE BLAMING FORD FOR NOT GETTING THEM THE CORRECT PARTS TO ADDRESS THIS VITAL SAFETY ISSUE. IN THE MEAN TIME I'VE RECEIVED NOTICES ABOUT THE RECALL AND TO TAKE MY CAR TO THE DEALER,ETC...BUT IF THEY DON'T HAVE THE PARTS WHAT CAN I DO?? FOR FORD TO BE TAKING THIS LONG ON SENDING OUT THE PARTS IS BEYOND ME FOR SUCH A CRUCIAL SAFETY ISSUE,AND WAS WONDERING HOW MANY PEOPLE ARE GOING TO DIE IN THE MEANTIME??

06/04/2018
Components: STEERING
Incident Date: 06/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I TURNED IN MY FORD FUSION AFTER ALL THE GAUGES STOPPED MOVING AND I LET THE COMPUTER TURN ON. WHEN I DID THIS THE WARNING ABOUT SERVICE ADVANCED TRAC BLINKED ON AND SAID POWER STEERING ASSIST FAULT. I TURNED OFF MY VEHICLE AGAIN AND SAME THING. THE ERROR CODE HAS NOT GONE AWAY AND MY VEHICLE NO LONGER HAS POWER STEERING.

06/03/2018
Components: STEERING,AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

NO ACTION FROM DEALER FORD I RECEIVED RECALL LETTER SINCE 2016 NOW I HAVE NEW COMPLAINTS REGARDS TO POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC

06/02/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

RECALL LETTER DATED JULY 2016. DEALER SAYS NO PARTS..

06/02/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

2010 FORD FUSION SE WITH POWER STEERING ASSIST FAULT. CAUSES VEHICLE TO LOOSE POWER STEERING. CAR IS VER DIFFICULT TO STEER SAFELY DOWN ROAD.

05/31/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER CLONINGER FORD (1241 US HWY 70 SE, HICKORY, NC 28602), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

05/31/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2018. THE DEALER (FREEDOM FORD WV, 501 MARY JANE WOOD CIRCLE, UNIVERSITY TOWN CENTRE, MORGANTOWN, WV 26501) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/31/2018
Components: AIR BAGS
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL 18S01 NHTSA 18V046 AFTER RECEIVING RECALL LETTER ON FEB 2016, I CONTACTED MANY FORD DEALERS IN SOUTH JERSEY NJ, PHILADELPHIA PA AND IN BUFFALO NY TO REPLACE DEFECTIVE RECALLED AIR BAG. HOWEVER, THERE IS NO SINGLE DEALER HAS THE PARTS UNTIL DATE 5/31/2018. THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE AND SOME OF THEM SAID IT MAY BE AVAILABLE BY FOURTH QUARTER OR AROUND THE END OF 2018. THEY OFFERED RENTAL SMALLEST COMPACT CAR (NOT EQUIVALENT TO MY CURRENT CAR) WHERE I HAVE TO PAY DEALER EXTRA 10 TO 12 DOLLARS PER DAY PLUS INSURANCE COST (AVERAGE $350- TO $500 MONTHLY UNTIL UNDEFINED DATE) I WOULD LIKE TO FILE A COMPLAINT AS I I DON'T WANT TO BE EXPOSED TO SUCH DANGEROUS DEADLY AIR BAG. THIS IS LIABILITY OF MANUFACTURE NOT CUSTOMER FAULT. IN ADDITION I CAN'T AFFORD THIS EXTRA UNFAIR RENTAL COST IMPOSED BY DEALERS.

05/30/2018
Components: STEERING
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHHP0JA8A******
Summary

THE EXACT SAME PROBLEM FOR WHICH 2011-2015 FORD FUSIONS WERE RECALLED IS A MAJOR PROBLEM FOR 2010. I AM REPLACING MY RACK AND PINION AS A RESULT OF A TOTAL POWER STEERING FAILURE. THIS IS A SEVERE SAFETY ISSUE AND COULD HAVE RESULTED IN LOSS OF LIFE DURING THE FAILURE. THERE WAS NO WARNING THAT THE POWER STEERING WOULD FAIL, AND CLEARLY WAS A PROBLEM ON MODEL YEARS INCLUDING AND FOLLOWING THIS ONE, BUT 2010 WAS NOT INCLUDED IN THE RECALL. COST TO REPAIR IS $1700+

05/30/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAKATA RECALL, FORD DEALER DOES NOT HAVE IN YET; THANKFULLY NOTHING HAS HAPPENED YET.

05/30/2018
Components: AIR BAGS
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL I RECEIVED A RECALL NOTICE FOR MY AIRBAGS AROUND JUNE 2016. I HAVE STILL NOT BEEN ABLE TO HAVE THE AIRBAGS REPLACED (MAY 2018) BECAUSE THE RECALL STATUS IS: "REMEDY NOT YET AVAILABLE" IT HAS BEEN TOO LONG AND I DON'T FEEL LIKE MY CAR IS SAFE UNTIL THIS IS TAKEN CARE OF.

05/29/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

TAMARA RECALL- I HAVE CALLED SEVERAL TIMES TO GET THIS FIXED, STILL NO PARTS. WHEN WILL PARTS E AVAILABLE?

05/29/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TAKATA RECALL RECEIVED RECALL 6/1/18. PARTS NEVER AVAILABLE ACCORDING TO DEALER. 8 YEAR OLD CAR LOCATED IN A HOT CLIMATE IN HOUSTON TX IS HIGH RISK ACCORDING TO REPORTS

05/27/2018
Components: STEERING
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING ASSIST FAULT. SUDDENLY LOST POWER STEERING WHILE DRIVING CAR. TURNED CAR OFF AND THEN BACK ON AND FAULT WENT AWAY AND REGAINED POWER STEERING FOR A FEW WEEKS. LOST POWER STEERING AGAIN WHILE DRIVING AND CAR VIOLENTLY JERKED TO THE RIGHT. AFTER TURNING IGNITION KEY ON AND OFF SEVERAL TIMES THE STEERING ASSIST FAULT WOULD NOT GO AWAY. DROVE CAR HOME WITHOUT POWER STEERING AND FAULT WILL NOT DISAPPEAR.

05/26/2018
Components: AIR BAGS
Incident Date: 05/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL. MY COMPLAINT IS THAT IT IS TAKING FORD AN INORDINATE LENGTH OF TIME TO DEVELOP AND IMPLEMENT A REMEDY TO THIS RECALL. IT HAS BEEN 2 YEARS, AND THERE IS NOTHING TO BE DONE. THE ONLY THING THEY SAY TO DO IS NOT HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT-THAT IS A RIDICULOUS ANSWER FOR A PERIOD OF 2 YEARS. IT IS CLEAR THIS IS NOT A PRIORITY FOR THEM--THEY SOLD THEIR CARS AND NOW WANT TO SELL MORE.

05/25/2018
Components: AIR BAGS
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CAPITAL FORD AT (408) 426-8298 (LOCATED AT 919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 13788956. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

05/24/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I INHERITED THIS VEHICLE A LITTLE OVER A YEAR AGO. THE VEHICLE SHUTS OFF FOR NO REASON AND THE BATTERY AND WRENCH LIGHT COME ON. AFTER MUCH RESEARCH I HAVE FOUND THAT THIS COULD BE THE ETB ASSEMBLY AND THAT SEVERAL PEOPLE HAVE COMPLAINED ABOUT THIS. THIS IS DANGEROUS AND I DO NOT KNOW WHY FORD HAS NOT RECALLED IT YET RATHER THAN OFFERING THE CUSTOMER SATISFACTION PROGRAM. I HAVE AN APPT TO TAKE IT TO A DEALERSHIP ON SATURDAY. THIS IS A KNOWN ISSUE AND WE SHOULDNT HAVE TO PAY FOR ANY DIAGNOSTICS. IF SOMETHING HAPPENS TO ME WHILE DRIVING I WILL SUE.

05/23/2018
Components: STEERING
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. EVERY TIME THE VEHICLE WAS STARTED, THE "SERVICE POWER STEERING" INDICATOR WOULD ILLUMINATE ON THE MESSAGE CENTER. THE FAILURE OCCURRED SINCE OCTOBER OF 2017. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DETERMINED THAT THE POWER STEERING COLUMN HAD TO BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

05/22/2018
Components: STEERING
Incident Date: 04/03/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

BACK IN APRIL, MY SON WAS DRIVING THE CAR. HE WAS GETTING OFF OF ONE HIGHWAY AND MERGING ONTO ANOTHER MAJOR HIGHWAY. WHILE GOING AROUND THE BEND, THE POWER STEERING GAVE OUT AND HE WAS NOT ABLE TO TURN THE WHEEL. HE HIT THE CURB, BLEW THE DRIVERS SIDE TIRE AND BOUNCED TO THE RIGHT, WHERE HE COULD HAVE WENT OVER INTO THE RIVER BELOW. THANKFULLY HE DID NOT AND CAME OUT OF IF SAFELY. NO OTHER VEHICLES WERE INVOLVED. THE CAR HAD TO BE TOWED. I PUT A CASE IN WITH FORD, AND THEY DENIED MY CLAIM. NO RHYME OR REASON AS WHEN I ASKED WHY, THEY COULD NOT TELL ME. NOW JUST BECAUSE THIS IS ONLY A SPECIFIED VIN NUMBER RECALL DOESN'T MEAN THIS CANNOT HAPPEN TO THE OTHER 2010 FUSIONS. I HAD THE CAR TOWED A FEW WEEKS LATER TO A FORD DEALERSHIP, AND THEY GAVE ME AN ESTIMATE OF 2395.00 PLUS TAX. NOW, THAT IS FOR THE RACK & PINION, AKA, STEERING COLUMN, TIRE, CLOCK SPRING OR SOMETHING AND A COUPLE OF OTHER THINGS. IF THE OUTCOME OF THE ACCIDENT HAD BEEN DIFFERENT, FORD PROBABLY WOULD HAVE PAID FOR IT. ALL I HAVE DRIVEN ARE FORDS, MY WHOLE ENTIRE FAMILY HAS FORDS. SO, WHAT IS THE NEXT STEP FOR ME TO TAKE? I AM GOING TO TALK TO A LAWYER TO SEE WHAT MY OPTIONS ARE.

05/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THERE A PAST RECALL ON MY CAR WHICH THERE WAS AN ISSUE WHERE THE STUDS ON MY WHEEL WOULD FALL OFF. I CONTINUE TO HAVE THEM BREAK OFF MY CAR. AND FORD IS REFUSING TO HELP FIX, REPAIR AND ACKNOWLEDGE THE ISSUE. THIS IS NOT NORMAL AND I HAVE PLACED THEM SEVERAL TIMES AND FORD TELLS MY ITS MY PROBLEM NOT THEIRS. I NOTICE THE STUDS MISSING NORMALLY AFTER DRIVING. WHICH MAKES THIS EVEN MORE OF AN ISSUES. I PUT A DATE WHEN THIS HAPPEN IN THIS FORM BUT ITS BEEN ON GOING FOR SEVERAL YEARS.

05/21/2018
Components: STEERING
Incident Date: 05/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

POWER STEERING WENT OUT WHILE DRIVING AND RECEIVED MESSAGE OF POWER STEERING ASSIST FAILURE WHICH WAS RECALLED FOR 2011 AND IS CURRENTLY BEING INVESTIGATED FOR 2010 AS IT IS THE SAME ISSUE. I WAS IN MOTION AND SUDDENLY HAD NO POWER STEERING CAR JERKED AND WAS HARD TO CONTROL LUCKILY I WAS NOT ON FREEWAY NOR WAS THERE A CAR NEXT TO ME, I WAS LUCKY VERY SCARY!

05/21/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL WE CALLED A FORD DEALERSHIP IN CHARLOTTESVILLE (EDDINS) REGARDING THIS RECALL AND NO ONE CALLED BACK. IT IS A GREAT INCONVENIENCE TO NOT BE ABLE TO HAVE A PASSENGER RIDE IN THE FRONT SEAT OF A SMALL SEDAN. I HAVE BEEN GIVEN NO IDEA OF WHEN THIS PROBLEM WILL BE FIXED. WE BOUGHT THIS USED CAR LAST FALL AND AT THAT TIME WHEN WE RESEARCHED THE CAR BEFORE PURCHASE WE WERE TOLD THERE WERE NO ACTIVE RECALLS ON THIS CAR. THEN IN JANUARY 2018 WE RECEIVED THE NOTICE REGARDING THE TAKATA AIR BAG. PLEASE HELP ME GET THE MANUFACTURER TO RESOLVE THIS PROBLEM AS SOON AS POSSIBLE.

05/21/2018
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

MY CAR WAS HAVING MULTIPLE ISSUES. FIRST THE EPAS SYSTEM WENT OUT AS I WAS DRIVING. THERE WAS A RECALL FOR PREVIOUS VERSIONS BUT WHEN I LOOKED UP THE 2010 FORD FUSION 3.0LV6 AWD IT WAS NOT INCLUDED EVEN THOUGH IT WAS ONE OF THE PIONEER VEHICLES OF FORDS TO HAVE THE SYSTEM. ONCE I GOT THE POWER STEERING REPAIRED I STARTED HEARING A GRINDING. AS I DROVE THE CAR TO MY HOUSE TO GET A SAFE LOOK ALL OF A SUDDEN THERE WAS A JERKING AND CRUNCHING SOUND AS I DROVE ON A STRAIGHT ROAD WITH SLIGHT GRADING. LUCKILY I WAS ONLY GOING 35MPH AND WAS ABLE TO CONTROL THE VEHICLE. I TOOK IT TO THE MECHANIC AND FOUND OUT THAT IT WAS THE POWER TRANSFER UNIT AND THE REAR DRIVE SHAFT. AFTER TALKING TO THE MECHANIC HE SAID THAT THE PTU IS ONE OF THE MOST COMMONLY REPLACED PARTS IN THE AWD FORD VEHICLES. IT IS OBVIOUS AFTER MORE RESEARCH THAT FORD IS WELL AWARE THAT THEY ARE PROVIDING A FAULTY PRODUCT AND ARE PLACING THEM IN ALL OF THEIR AWD SYSTEMS. MY UNDERSTANDING IS THAT THE PTU UNIT IN THE FORD FUSION 2010 IS THE SAME AS IN ALL OTHER FORD AWD VEHICLES. SINCE I SPENT SO MUCH MONEY TO GET THE POWER STEERING FIXED I HAD TO PUT MY CAR IN A GARAGE FOR THE WINTER SO I COULD SAVE UP TO FIX THE NOW FUNKED PTU. MY CAR HASN'T EVEN CRACKED 89K MILES.

05/21/2018
Components: SEATS
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGA36******
Summary

THE METAL PART UNDER THE DRIVER SIDE SEAT BROKE CAUSING THE SEAT TO BE SOME DETACHED.

05/19/2018
Components: AIR BAGS
Incident Date: 01/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

IT HAS BEEN 4 MONTHS AND HAVE RECEIVED NO FURTHER INFORMATION OR THE AIRBAG REPLACEMENT

05/19/2018
Components: STEERING
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE BACKING OUT OF PARKING LOT, POWER STEERING WENT OUT COMPLETELY AND A WARNING MESSAGE APPEARED STATING THERE WAS A POWER STEERING ASSIST FAULT WHILE BEEPING REPEATEDLY. I TURNED THE CAR OFF AND ON AGAIN AND IT RETURNED TO NORMAL. A WEEK LATER THE SAME THING HAPPENED WHEN BACKING OUT OF ANOTHER PARKING LOT. THIS TIME IT DIDN'T RETURN TO NORMAL AFTER TURNING THE CAR ON AND OFF. THE MESSAGE REMAINS AND THE CAR IS UNSAFE AND UNDRIVABLE. I NEED MY CAR AND DON'T HAVE THE $1500 TO REPAIR THIS SAFETY ISSUE. I KNOW IT'S BEEN UNDER INVESTIGATION BUT WHEN WILL IT FINALLY BE RECALLED? LUCKILY MY TEENAGERS WEREN'T DRIVING. PLEASE HELP!

05/16/2018
Components: SERVICE BRAKES
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA3R1******
Summary

PASSENGER SIDE CALIPER LOCKED UP REPLACED IT 3 DAYS LATER IT LOCKED UP AGAIN THEN THE DRIVER SIDE LOCKED UP REPLACED IT LASTED A WEEK THEN IT LOCKED UP AGAIN GOT A DEFECT REPLACEMENT 3 DAYS LATER BOTH FRONT WHEELS LOCKED UP I ALLMOST GOT HIT FROM BEHIND HAD TO FORCE DRIVE THE CAR OFF THE ROAD WITH BOTH WHEELS SMOKING SO BAD IT MELTED THE CENTER CAPS OFF THE WHEEL THE STICK ON WEIGHTS FELL OFF

05/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO PRIORITY FORD NORFOLK (7520 N MILITARY HWY, NORFOLK, VA 23518) WHERE FAULT CODE P1450: "UNABLE TO BLEED UP FUEL TANK VACUUM" WAS FOUND, WHICH MONITORS THE FUEL VAPOR VACUUM AND PRESSURE IN THE FUEL TANK. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. *TT

05/15/2018
Components: AIR BAGS
Incident Date: 05/15/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (APPLE FORD LINCOLN, 8800 STANFORD BLVD, COLUMBIA, MD 21045) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

05/10/2018
Components: AIR BAGS
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PINES FORD LINCOLN (8655 PINES BLVD, PEMBROKE PINES, FL 33024, (954) 443-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/10/2018
Components: STEERING
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT OR RIGHT. WHEN THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE ENGINE, THE STEERING ABILITY RETURNED TO NORMAL. WHILE IN TRAFFIC, THE KEY HAD TO BE TURNED IN THE IGNITION SEVERAL TIMES TO REGAIN STEERING FUNCTION. THE CONTACT DIAGNOSED THE VEHICLE HIMSELF AND LOCATED A FAILURE CODE AT THE STEERING WHEEL RACK. THE STEERING WHEEL RACK WAS NOT REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 156,000.

05/09/2018
Components: AIR BAGS
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BEACH FORD (851 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

05/09/2018
Components: AIR BAGS
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TAKATA RECALL 18S01 / NHTSA RECALL 18V046. WHAT IS A TIME LIMIT TO WAIT FOR ANY PARTS TO COME AVAILABLE? WHAT IS FORD DOING FOR THIER CUSTOMERS? OUR BUSINESS IS WITHOUT 1 OF 4 VEHICLES IN OUR FLEET! HELP!

05/08/2018
Components: AIR BAGS
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TAKATA RECALL - NO FIX FOR PAST 2 YEARS, TELLING ME I SHOULDN'T HAVE A PASSENGER IN THE FRONT SEAT WITH ME. UNABLE TO GET A FAIR TRADE VALUE BECAUSE THE DEALERSHIPS CANNOT RESELL THE VEHICLE

05/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

I HAVE A 2010 FOR FUSION. I HAVE HAD IT FOR 2 YEARS NOW AND IT RECENTLY STARTED LEAKING GAS A FEW WEEKS AGO. IT IS LEAKING FROM MY TANK BY THE REAR PASSENGER TIRE AND IT LEAKS MOSTLY WHEN I FILL UP OR PUT AT LEAST 3/4 TANK OF GAS IN THE CAR. I SEE THAT THERE WAS A RECALL ON MY CAR FOR THIS VERY ISSUE AND I AM TRYING TO SEE IF IT WERE TOO LATE FOR ME TO GET IT LOOKED AT AS A PART OF THE RECALL

05/05/2018
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

NOTICE OF RECALL IN JUNE 2016 ... TO DATE, NO REMEDY

05/04/2018
Components: POWER TRAIN
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE DIFFERENT GEAR SELECTION OPTIONS STARTED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE SERVICE ADVANCE TRACK WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE STARTED TO DECELERATE, ALL THE WARNING INDICATORS ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE VEHICLE WAS STUCK IN FIFTH GEAR. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

05/04/2018
Components: SERVICE BRAKES
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE AND PUMP THE BRAKE PEDAL NUMEROUS TIMES IN ORDER TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

05/04/2018
Components: STEERING
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WAS ALSO AN ABNORMAL BEEPING NOISE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

05/04/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL. I HAVE BEEN NOTIFIED BY FORD MOTOR COMPANY THAT MY CAR HAS AN AIR BAG INFLATOR THAT IS DANGEROUS AND I SHOULD NOT DRIVE THE CAR WITH A PASSENGER AND THEY DO NOT HAVE REPAIR PARTS AVAILABLE. THIS PLACES AN UNACCEPTABLE HARDSHIP THAT HAS NO PROJECTED RESOLUTION TIME FRAME.

05/03/2018
Components: STEERING
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

THE STEERING SYSTEM BECAME VERY HARD TO STEER. I TOOK IT TO THE DEALER AND HE SAID IT WAS THE ELECTRICAL STEERING SYSTEM . NO WARRANITY COVERAGE AAND IT WAS GOING TO COST $1500.00 .ALTHOUGH THIS HAS HAPPEN ALSO IN THE NEW MODELS AND FORD HAS REPAIRED THE PROBLEM AT NO COST!!!

05/03/2018
Components: STEERING
Incident Date: 04/24/2018
Crash: No
Fire: No
Summary

POWER STEERING STOPPED WORKING WHILE BACKING OUT OF DRIVEWAY. NOTICE LIT UP ON DASH STEERING ASSIST FAULT. TURNED VEHICLE OFF AND RESTARTED WHICH CLEARED MESSAGE AND POWER STEERING WOULD OPERATE. 2010 FUSION NOT INCLUDED IN RECALL FOR THIS FAILURE. WAS ADVISED BY FORD DEALER D THAT SINCE IT HAPPENED ONCE IT WOULD HAPPEN AGAIN. DO NOT FEEL SAFE DRIVING VEHICLE. WILL NEED TO HAVE REPAIR AT MY EXPENSE SINCE 2010 NOT COVERED BY RECALL.

05/03/2018
Components: AIR BAGS
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL-STILL NO PARTS TO FIX

05/03/2018
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RED MCCOMBS FORD AT 210-996-2678 AND WAS INFORMED THAT THE PART WAS UNAVAILABLE AND WOULD CALL WHEN IT ARRIVED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/01/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

RECALL 15V793000: FUEL TANK CRACKS AND LEAKS FUEL. 03/05/2018 MY CAR HAD CHECK ENGINE LIGHT ON. I CHECKED IT AT FIRESTONE SERVICE AND IT SHOWED CODE P1450. THEY FOUND THAT VALVE COVER GASKET WAS LEAKING. I'VE BEEN TOLD THAT THIS IS A RECALL AND I HAVE TO GO TO DEALER. WHILE I WAITED 3 WEEKS FOR APPOINTMENT WITH DEALER MY CHECK ENGINE LIGHT WENT OFF AND THEY JUST CHARGED ME FOR TEST AND DIDN'T DO ANY REPAIRS. ALSO THEY TOLD ME THAT MY CAR WAS NOT RECALLED. RIGHT NOW I HAVE CHECK ENGINE PERIODICALLY ON FOR COUPLE DAYS AND AFTER THAT OFF.

05/01/2018
Components: AIR BAGS
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL CANNOT USE PASSINGER FRONT SEAT DUE AIR BAG INFLATOR RECALL.

05/01/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

APRIL 30, 2018 AFTER DRIVING FOR 3 HOURS ON THE HIGHWAY AT APPR. 75 TO 80 MPH THE DASH LIGHTS WENT HAYWIRE, FLICKERING AND THEN THE SERVICE ADVANCETRAC WARNING CAME D. I WAS ABLE TO DRIVE IT TO MY EXIT AND DRIVE SLOWLY. I COULD STOP AND GO VERY SLOW. AFTER A MILE OR 2 THE BATTER LIGHT AND ALL THE LIGHTS CAME ON AND THE BRAKE LIGHT WARNING LIGHT CAME ON. I COULD FEEL THE CAR LOOSING POWER SO I PULLED OVER. AT THIS TIME IT WAS ALSO CHIMING THAT THE CROSS FAULT SYSTEM WAS NOT AVAILABLE. AFTER TURNING THE CAR OFF, IT WOULD NOT START, THE RADIO WOULD PLAY, LIGHTS WOULD WORK AND HAZARDS WOULD WORK .THE STEERING WAS HARD TO TURN THE CAR WAS TOWED TO A MECHANIC SHOP AND I AM AWAITING A DIAGNOSIS. EARLIER ON APRIL 16, I RECEIVED A LETTER FROM FORD STATING THEY WOULD NO LONGER HOST THE VEHICLE HEALTH REPORT SYSTEM.

04/28/2018
Components: STEERING
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ELECTRIC POWER STEERING FAILED, ONLY MANUAL STEERING AVAILABLE. TWO ERROR MESSAGES DISPLAY ON THE DASH SCREEN: "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING NOW." PROBLEM OCCURRED WHILE IN MOTION ON HIGHWAY, FORTUNATELY WHILE NO TURNING WAS NECESSARY. ONLY UPON EXITING DID THE STEERING FAILURE BECOME APPARENT.

04/26/2018
Components: STEERING
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

STEERING FAULT STARTED COMING ON INTERMITEDLY FOR LAST YEAR NOW IT COMES ON AND NEVER SHUTS OFF LEAVING WITH NO POWER STEERING AT ALL CAR IS UNDRIVABLE TO HARD TO STEER DROVE IT A WHILE FIRST TIME I NOTICE IT COULD NOT TURN SO IT SITS CANT AFFORD TO FIX IT ALWAYS STARTED WHEN TURNING CAR ON

04/26/2018
Components: STEERING
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

SUDDEN LOSS OF POWER STEERING WHILE DRIVING. WARNING LIGHT CAME ON AT SAME TIME OF FAILURE. LUCKILY NEAR HOME AND DRIVING AT A SLOW RATE OF SPEED.

04/26/2018
Components: STEERING
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

ON AN INTERMITTENT BASIS AND AT SLOW SPEEDS, THE CAR LOOSES POWER STEERING. A DIAGNOSTIC APPEARS THAT SAYS "POWER STEERING ASSIST FAULT". ALTHOUGH THE CAR HAS MANUAL STEERING WHEN THIS HAPPENS, IT IS EXTREMELY DIFFICULT TO STEER. THE OTHER DAY I WAS TRYING TO PULL INTO A PARKING SPACE AND THIS HAPPENED. I ALMOST HIT THE ADJACENT CAR. IN ORDER TO GET POWER STEERING BACK, I NEED TO TURN OFF THE ENGINE AND RESTART. I AM CONCERNED THAT SOMEDAY I'LL GET INTO AN ACCIDENT IF THIS HAPPENS AT THE WRONG TIME. I NOTICE THAT THE POWER STEERING IS CUTTING OUT MORE FREQUENTLY AS TIME GOES ON. THIS FAULT HAS INCREASED IN FREQUENCY AND IS NOW HAPPENING AT LEAST ONCE EVERY TWO WEEKS, IN PARTICULAR WHEN I PULL OUT OF MY DRIVEWAY ONTO THE STREET.

04/25/2018
Components: STEERING
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. AFTER PARKING THE VEHICLE AND RESTARTING THE ENGINE, THE INDICATOR REMAINED ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO GEORGE WAIKEM FORD (4321 LINCOLN WAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,107. *TT

04/25/2018
Components: SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHEN DRIVING, PARTICULARLY IN STOP AND GO TRAFFIC, IT FEELS LIKE THE BRAKES FAIL. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THEN I HAVE TO PUMP THE BRAKE 2 OR 3 TIMES BEFORE I CAN GET THE CAR TO STOP. TWICE IT CAME REALLY CLOSE TO NOT STOPPING AT ALL. THE PADS ARE FINE, MASTER CYLINDER IS FINE AND THE BRAKE FLUID LEVEL IS FINE AS WELL. CAR HAS APPROXIMATELY 97,000 MILES ON IT AND THE ISSUE HAS BEEN HAPPENING INTERMITTENTLY FOR THE PAST 10 DAYS, WITH THE LAST FEW DAYS OCCURRING 3-4 TIMES PER DAY.

04/25/2018
Components: AIR BAGS
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

"TAKATA RECALL" - 16S26 2ND NOTICE I RECEIVED A LETTER IN JANUARY THAT PARTS WOULD BE AVAILABLE IN SPRING 2018 AND IT GIVES A WARNING OF NOT LETTING ANYONE SIT IN THE FRONT PASSENGER SEAT. THIS CAR NOW BELONGS TO MY 17 YEAR OLD SON AND AM CONCERNED FOR HIM AND THE FACT THAT HE TAKES HIS SIBLINGS TO SCHOOL AND OTHER PLACES. I THINK FOR THE SAFETY OF THE PUBLIC WHO HAS THESE VEHICLES, FORD NEEDS TO PROVIDE LOANER CARS. I SENT A COMPLAINT TO YOU IN OCTOBER 2017 AND HAVE HEARD NOTHING. THIS RECALL IS DANGEROUS!!! AND SHOULD HAVE BEEN HANDLED BETTER AND FASTER. THE PUBLIC RELIES ON THESE VEHICLES AND TO TELL THEM NOT TO DRIVE THEM OR NOT TO HAVE A PASSENGER IS A MAJOR PROBLEM, ESPECIALLY IF IT'S THE ONLY VEHICLE THEY OWN. ALL CARS SHOULD BE REQUIRED TO HAVE AN AIR BAG SHUT OFF SWITCH! I WANT THIS RESOLVED ASAP!!!!! PEOPLE HAVE BEEN WAITING LONG ENOUGH AND ARE BEING PUT IN HARMS WAY BECAUSE THIS IS TAKING TOO LONG. I EXPECT A RESPONSE FROM YOU! IF I DON'T RECEIVE A RESPONSE SOON, I WILL BE CONTACTING LOCAL AND/OR NATIONAL NEWS AGENCIES!

04/25/2018
Components: STEERING
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I WAS DRIVING MY CAR INTO MY DRIVEWAY WHEN A HAZARD LIGHT APPEARED. IT STATED THAT THE POWER STEERING SYSTEM NEEDED TO BE SERVICED IMMEDIATELY. THE PROBLEM IS THAT WHEN THE POWER STEERING GOES OUT, YOU HAVE NO CONTROL OF THE VEHICLE., I CANNOT TURN THE WHEEL EVEN AN INCH. IF I HAD BEEN ON A MAJOR HIGHWAY, IT WOULD HAVE CAUSED A MAJOR COLLISION. I CALLED MY LOCAL FORD DEALERSHIP AND THEY SAID THAT MY VIN DIDN'T MATCH THE RECALL. I WAS COMING TO A STOP WHEN THE LIGHT CAME ON.

04/24/2018
Components: SERVICE BRAKES
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

BRAKES HAVE ON TWO OCCASIONS GOT WEAKER. WHEN PRESSING ON THE PEDAL, IT WENT ALMOST TO THE FLOOR AND WAS "MUSHY" FEELING. I'M AN ENGINEER AND DID SOME RESEARCH AND IT APPEARS TO BE IN THE ABS HYDRAULIC SYSTEM. I DID SOME TESTING AND COULD NOT GET IT TO REPEAT, INCLUDING SOME OFF ROAD DRIVING PUTTING THE CAR INTO SKIDS, ETC. NEITHER COULD MY MECHANIC FIND THE ISSUE. HE HAD HEARD OF THIS ISSUE AND SAID IT IS NEAR IMPOSSIBLE TO DIAGNOSE. WE ARE ORIGINAL OWNERS WITH 130,000 MILES. THE MECHANIC REPLACED ALL FOUR CALIPERS (NEW SHOES, ETC) AND ENSURED THEY WERE NO STICKING.THESE TWO INCIDENTS OCCURRED FOR THE FIRST TIME THIS PAST YEAR.

04/23/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING SENSOR CAME ON. I TURNED OFF THE STABILITY ASSIST BUTTON AND DROVE HOME. AFTER PARKING AND ATTEMPTING TO DRIVE THE CAR AGAIN, THE STEERING FEELS LIKE IT IS RESISTING.

04/23/2018
Components: STEERING
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

POWER STEERING ASSIST FAILURE. LOST STEERING AND CAR IS UNSAFE TO CONTINUE DRIVING

04/23/2018
Components: AIR BAGS
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I HAVE RECEIVED A LETTER FROM FORD MOTOR INDICATING THAT THERE IS A DEFECTIVE AIRBAG IN MY VEHICLE AND THAT THE PASSENGER SIDE AIRBAG DEFECT IS MOST CRITICAL AND URGENT. THE LETTER INDICATES THAT NO ONE SHOULD SIT IN THE PASSENGER SIDE FRONT SIDE OF MY 2010 FORD FUSION SE. THE LETTER INDICATES THAT AIRBAG REPLACEMENT PARTS ARE CURRENTLY NOT AVAILABLE AND THE LETTER DID NOT INDICATE A DATE AS TO WHEN PARTS WOULD BECOME AVAILABLE. I HAVE CALLED FORD IN SOUDERTON PA TO DISCUSS BUT HAVE NOT BEEN GIVEN A CALL BACK.

04/23/2018
Components: AIR BAGS
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

"TAKATA RECALL" (FORD 18S01/NHTSA 18V046) - IT IS WELL OVER THREE MONTHS SINCE THE RECALL WAS ANNOUNCED ON JANUARY 11, 2018. A REMEDY HAS NOT YET BEEN OFFERED BY FORD. ASSUMING THAT ONE IS FORTHCOMING, IT CAN NO LONGER BE CONSIDERED "TIMELY".

04/23/2018
Components: AIR BAGS
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL: FORD IS TELLING US WE HAVE TO WAIT UNTIL PARTS ARE AVAILABLE AND THEN THEY WILL CONTACT US. THAT WAS OVER 2 MONTHS AGO AND STILL NO CONTACT. I AM WORRIED ABOUT THE POSSIBILITY OF DANGEROUS SHRAPNEL SHOULD THE AIRBAG DEPLOY.

04/20/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED INTERSTATE FORD AT 937-866-0781 (125 ALEXANDERSVILLE RD, MIAMISBURG, OH 45342) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/20/2018
Components: AIR BAGS
Incident Date: 04/19/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED CAPITOL FORD (919 CAPITAL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

04/17/2018
Components: AIR BAGS
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TAKATA RECALL......CALLING DEALERS TO OBTAIN AN APPROXIMATE TIMEFRAME FOR THE REPAIRS. NO ONE KNOWS. THIS YEAR? NEXT YEAR? TWO YEARS? FIVE YEARS? NO ANSWER. I SUSPECT THE RECALL IS A SCAM. WAIT LONG ENOUGH AND THE AFFECTED CARS WILL BE OFF THE ROAD BEFORE REPAIRS ARE MADE.

04/16/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN JULY OF 2016. RECALL # 16S26. INDICATED I WOULD BE NOTIFIED WHEN PARTS AVAILABLE FOR REPAIR. IN DECEMBER 2017 I RECEIVED ANOTHER LETTER INFORMING ME PARTS MAY BE IN SPRING 2018. I WAS ALSO NOTIFIED NOT TO HAVE ANY ONE SIT IN FRONT SEAT. I RECENTLY CONTACTED A FORD DEALERSHIP ABOUT AVAILABILITY OF REPLACEMENT PARTS AND I WAS NOTIFIED THAT PARTS MAY NEVER COME IN. I INFORMED THE SERVICE WRITER THAT THIS MAKES THE CAR ALL MOST USELESS. THE REPLY WAS THAT THE WAY IT IS. I FEEL ALL FORD IS DOING IS DELAYING AND AVOIDING THE EXPENSE OF REPAIR. I HAVE FRIENDS WHO DRIVE HONDA'S THAT HAVE BEEN REPAIRED FOR MONTHS.

04/16/2018
Components: STEERING
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST FAIL - WHILE BACKING OUT OF MY PARKING SPACE AND ATTEMPTING TO TURN, WARNING BELLS STARTS GOING OFF IN MY 2010 FORD FUSION AND A WARNING WAS POSTED "POWER STEERING ASSIST FAIL." I AM A RETIRED 72 YR OLD WORKING NANNY WHO DRIVES CHILDREN AROUND. HAD THIS HAPPENED WHILE ON THE ROAD, FAILURE TO STEER MY CAR COULD BE CATASTROPHIC. MY CAR IS SITTING IN THE PARKING SPACE UNTIL I CAN GET A LOAN TO PAY THE EXPENSIVE REPAIR FOR THE STEERING ASSIST MECHANISM. FORD HAS ADVISED ME THAT MY YEAR 2010 IS NOT UNDER RECALL. I REQUIRE A TOW TO BRING MY CAR IN FOR DIAGNOSTICS AND REPAIR. SHOULD I NOT BE ABLE TO AFFORD THE REPAIR, I WILL HAVE TO TOW IT BACK OUT. MY CAR IS MY LIVELIHOOD AND I WISH I HAD RESEARCHED THIS CAR BEFORE I BOUGHT IT 7 MONTHS AGO.

04/16/2018
Components: STEERING
Incident Date: 04/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DURING A RIGHT TURN FROM A HIGHWAY FEEDER ROAD ONTO SIDE STREET, THE 2010 FORD FUSION I WAS DRIVING SUDDENLY LOST POWER STEERING AND FLASHED A SERVICE POWER STEERING NOW NOTIFICATION ON THE DASHBOARD INFORMATION PANEL. POWER STEERING HAS NOT RETURNED AFTER SEVERAL RESTARTS OF THE CAR. THE CAR WAS IMMEDIATELY TAKEN TO A NATIONWIDE CHAIN CAR SHOP AND DIAGNOSTIC SCAN WAS TAKEN. THE CODE THAT WAS GENERATED WAS POWER STEERING CONTROL MODULE (P07AE). THE CAR IS DIFFICULT TO STEER AND THEREFORE I CONSIDER IT A HIGH RISK TO DRIVE. THE REPAIR IS COST PROHIBITIVE DUE TO A COMPLEX DESIGN THAT INCORPORATES ADDITIONAL COMPONENTS INTO THE CONTROL MODULE THAT NEEDS TO BE REPLACED.

04/16/2018
Components: POWER TRAIN
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

HAVE A 2010 FORD FUSION. LF CV AXEL SEAL WAS LEAKING. TOOK CAR IN AND HAD BUSHING, SEAL, AND SHAFT REPLACED. DROVE CAR 150 MILES. SAME EXACT ISSUE. AFTER RESEARCHING THIS PROBLEM. THIS TRANSMISSION LEAK IS A "VERY" COMMON PROBLEM WITH THESE CARS. NOT ONLY DID I PAY HUNDREDS OF DOLLARS TO FIX THE LEAK WITH ALL NEW PARTS, BUT THIS LEAK CAN CAUSE THE TRANSMISSION TO BLOW. FORD NEEDS TO RECALL THIS AND GET THE PROBLEM FIXED. HOW DOES A PERSON HAVE ALL NEW PARTS PUT IN TO FIX THE LEAK AND THE PROBLEM STILL EXIST??? MANUFACTURES SHOULD HAVE TO STAND BY THERE PRODUCTS AND FIX SUCH A MAJOR PROBLEM. EVERY TIME I DRIVE THE CAR IT LEAKS FLUID. WHAT WILL BE NEXT TO FIX?? MY TRANSMISSION BECAUSE FORD WON'T FIX THE PROBLEM.

04/11/2018
Components: STEERING
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

I HAVE COMMUNICATED WITH FRIENDS WHO HAVE THE SAME VEHICLE MODEL AN YEAR. EACH OF US HAS HAD THE SAME PROBLEM REGARDING THE POWER STEERING. IN THE MIDDLE OF DRIVING, AN ALERT POPS UP STATING "POWER STEERING ASSIST FAILURE". WHEN THIS OCCURS, THE STEERING WHEEL LOCKS UP AND DOES NOT MOVE. LUCKILY I WAS IN A LOCATION THAT WAS NOT BUSY AND DRIVING AT LOW SPEEDS. I STOPPED THE VEHICLE, SHUT IT OFF, WAITED A FEW SECONDS, AND RESTARTED WITH NO PROBLEM. EVENTUALLY RESTARTING THE VEHICLE DID NOT RESET THE PROBLEM. I HAD THE VEHICLE TOWED TO THE DEALERSHIP TO BE FIXED. IT COST $1,400 TO FIX THIS UNSAFE PROBLEM.

04/10/2018
Components: STEERING
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

POWER STEERING ASSIST FAULT OCCURRED WHILE DRIVING. TURNING OFF VEHICLE AND THEN BACK ON CLEARED FAULT. THE FAULT OCCURRED SEVERAL MORE TIMES OVER A 2 MONTH PERIOD. FAULT IS NOW BACK TO STAY. POWER STEERING IS PRETTY MUCH NONEXISTENT. HOPEFULLY I CAN DRIVE IT TO THE GARAGE FOR DIAGNOSIS.

04/09/2018
Components: SERVICE BRAKES
Incident Date: 04/01/2018
Crash: No
Fire: No
Summary

BRAKES WENT TO FLOOR. TOOK IN TO FORD DEALER, SAID IT NEEDED AN ABS MODULE. HAD THEM REPLACE THAT, IT WAS ALMOST $1800.00, THEN BRAKES WENT TO FLOOR AGAIN AND THEN TOLD US IT NEEDED A NEW BOOSTER, THAT WAS ANOTHER $800.00!! BRAKES WENT TO FLOOR AGAIN, THEN TOOK BACK AND SAID CAN FIND NOTHING WRONG. CANNOT TRUST DRIVING THIS CAR! SEEMS TO BE A VERY COMMON ISSUE ON THESE CARS. THIS IS A COMPANY CAR I HAVE HAD TO DEAL WITH AND FELT THAT THIS ISSUE NEEDED TO BE REPORTED.

04/09/2018
Components: STEERING
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHEN I STARTED MY 2010 FORD FUSION (71,000 MILES) AND PUT THE CAR IN REVERSE AND STARTED TO STEP ON THE GAS, I RECEIVED A POWER STEERING FAIL ALERT AND I COULD NOT DRIVE MY CAR. THIS HAS NOW HAPPENED TWICE WITHIN THE PAST TWO WEEKS. LUCKILY BOTH TIMES IT OCCURRED, I TURNED MY CAR OFF AND RESTARTED IT AND POWER STEERING CAME BACK. IT LOOKS LIKE THE 2011 AND 2012 MODELS WERE RECALLED BUT THE 2010 HAS NOT BEEN EVEN THOUGH IT CLEARLY SEEMS LIKE THE SAME ISSUE OCCURS WITH THE 2010 MODEL.

04/09/2018
Components: STEERING
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

AT THE BEGINNING OF MARCH I WAS DRIVING DOWN THE HIGHWAY AND MY POWER STEERING IN THE MIDDLE OF MY DRIVE HOME, TRIED TO LOCK UP ON ME. I WAS ABLE TO GET TO MY WORK AND AFTER A COUPLE OF HOURS OF WORK IT CRANKED UP AND WORKED FINE. AT THE TIME I KNEW I WAS GOING TO HAVE SOME REPAIRS DONE ON MY CAR AND THOUGHT THEY WOULD SOLVE THE PROBLEM. HOWEVER LESS THAN TWO WEEKS AFTER REPLACING BOTH OF THE WHEEL BEARINGS IN THE FRONT OF THE CAR AND A HUB I STARTED HAVING A WEIRD NOISE AND A JERKING OF THE WHEEL HAPPENING. PERSONALLY I WAS CONCERNED AND TRIED TO GET MY MECHANIC TO LOOK AT IT AS SOON AS HE COULD BUT THAT WAS NOT POSSIBLE HE NEEDED A WEEK WHICH WORKED FOR ME BECAUSE I WAS GOING OUT OF TOWN FOR WORK AND THOUGHT IT WOULD BE OKAY, THERE WAS NO LIGHTS INDICATING A PROBLEM. I WAS ABLE TO DRIVE THE THREE HOURS TO WHERE I WAS GOING TO WORK AND UNLOADED MY VEHICLE AT THE PLACE I WAS GOING TO STAY AND ONE HOUR LATER CRANKED UP TO DRIVE TO WORK. IT WAS LIKE LIFTING WEIGHTS I COULD BARELY TURN THE STEERING WHEEL. FORTUNATELY IT MADE IT TO A PARKING LOT NEAR WORK AND THEN THINGS WENT DOWN HILL FROM THERE. AFTER TRYING TO CHECK AND SEE WITH THE FORD COMPANY WHAT THEY COULD DO I WAS TOLD I NEEDED MY VIN NUMBER SO I CALLED BACK WITH THE VIN NUMBER AND WAS TOLD THE PERSON I NEEDED TO TALK TO HAD GONE HOME WITH IN THE HALF HOUR 3PM. WELL I WORK AND AFTER THAT THINKING IT WILL DO THE SAME THING IT HAS PREVIOUSLY DONE I PROCEED TO CRANK UP MY CAR AND WHAT DO YOU KNOW IT WILL ONLY TURN IN A CIRCLE IT WOULDN'T EVEN UNLOCK TO LET ME BACK UP STRAIGHT NO MATTER WHAT GEAR IT WAS IN.

04/09/2018
Components: STEERING
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

INTERMITTENT LOSS OF POWER STEERING. FORD DEALER SAYS POWER STEERING GEAR ASSEMBLY NEEDS TO BE REPLACED. CONTROL PANEL SAYS "POWER STEERING ASSIST FAULT" PROBLEM OCCURS ON STARTUP. POWER STEERING INOPERATIVE. SO FAR, TURNING OFF AND RESTARTING HAS FIXED THE PROBLEM, BUT IT IS OCCURRING MORE AND MORE OFTEN.

04/09/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/12/2017
Crash: No
Fire: No
Summary

I HAVE A 2010 FORD FUSION 111,000 MILES, WHILE DRIVING 45 MPH ON A SIDE ROAD THE POWER STEERING STOPPED WORKING. WAS ABLE TO PULL OVER TO THE SIDE AWAY FROM TRAFFIC. LATER THE ADVANCE TRAC, AND POWER ASSIST LIGHTS CAME ON THE DASH BOARD. CALLED A MECHANIC THAT SAID I WOULD BE ABLE TO DRIVE THE CAR BUT WITHOUT POWER STEERING. AFTER RUNNING MANY TEST. THE STEERING ANGLE SHOWED LEFT EVEN WHEN U WERE TURNING TO THE RIGHT...

04/07/2018
Components: AIR BAGS
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA2AR******
Summary

I RECEIVED A RECALL NOTICE IN THE MAIL FOR MY FORD FUSION 2010 REGARDING THE AIRBAGS

04/06/2018
Components: STEERING
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ABOUT A YEAR AGO WHEN I LEFT A MODELING EVENT I WENT TO THE BEAUTY SHOP AND WHEN I GOT READY TO LEAVE MY STEERING WHEEL WAS LOCKED I COULD TURN IT EITHER WAY SO I HAD IT TOWED TO THE CAR SHOP AND GOT IT REPLACED. JUST THIS MORNING I WAS AT THE GAS STATION AND WHEN I CAME OUT TO LEAVE THE STEERING WHEEL LOCKED UP AGAIN THIS REALLY IS BECOMING A MAJOR ISSUE IT'S BY THE GRACE OF GOD IT DIDN'T HAPPEN ON THE FREEWAY, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM.

04/06/2018
Components: STEERING
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

MY POWER STEERING WENT OUT UNEXPECTEDLY. I HAD BEEN PARKED AT A STORE AND WHEN I TURNED THE VEHICLE ON, IT WAS ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. THE MESSAGE "POWER STEERING ASSIST FAULT" CAME UP ON MY DASHBOARD. IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR 2011 FORD FUSIONS WITH THIS SAME PROBLEM. I TOOK IT TO THE DEALER AND IT COST ME $1,713.41 TO HAVE IT REPAIRED.

04/06/2018
Components: STEERING
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 80 MPH, AN AUDIBLE BEEP OCCURRED AND THE "POWER STEERING DEFAULT" MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (JENKINS AND WYNNE FORD, 2655 CLINTON RD CLARKSVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE DRIVER MAY LOSE CONTROL OF THE VEHICLE WHILE THE POWER STEERING FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 189,000.

04/06/2018
Components: STEERING
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0AH6AR******
Summary

WHILE DRIVING THIS CAR THE ELECTRIC POWER STEERING JUST QUIT. MAKING STEERINGBTHIS CAR VERY DIFFICULT IN HEAVY RUSH HOUR TRAFFIC IN ATLANTA, GA. ALSO GIVING 'ELECTRIC POWER STEERING FAULT' THAT WOULD NOT CLEAR. I HAD TO PAY FORD $1515 TO REPLACE THE ENTIRE RACK AND PINION STEERING SYSTEM JUST TO USE THE CAR AGAIN. WHY WAS THE MODEL YEAR NOT PART TO FIRST RECALL!!!! RIDICULOUS TO HAVE MISSED THIS ALLOWED SUCH AN ERROR TO CONTINUE!!! I WANT TO SEE THIS RECALLED IMMEDIATELY!!! IT IS VERY DANGEROUS!!!

04/03/2018
Components: AIR BAGS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RANDALL REEDS PRESTIGE FORD (3601 S SHILOH RD, GARLAND, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/03/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO FUEL SYSTEM SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO IT BEING 3 YEARS OUTSIDE OF THE WARRANTY. *JS

04/03/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT FOUND ONLINE AND WAS INFORMED BY FRIENDS THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/30/2018
Components: STEERING
Incident Date: 03/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY 2010 FORD FUSION SEL''S STEERING WENT OUT. IT HAS ELECTRIC STEERING INSTEAD OF HYDRAULIC STEERING. AS I PULLED INTO MY DRIVEWAY A WARNING NOTICE APPEARED THAT STATED THE POWER STEERING SYSTEM NEEDS TO BE REPAIRED. I CAN'T EVEN MOVE THE WHEEL AN INCH. IF I WAS DRIVING AT A HIGH SPEED IT WOULD HAVE CAUSE ME TO LOSE ALL CONTROL. I CONTACTED MY LOCAL FORD DEALERSHIP IN BIRMINGHAM, AL. THE SERVICE DEPARTMENT SAID THAT I WOULD BE REQUIRED TO HAVE THE STEERING SYSTEM FIXED. I HAVE SEEN A CLASS-ACTION SUIT FOR THE SAME ISSUE.

03/29/2018
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR ILLUMINATED AND THE "NO AIR BAG" MESSAGE APPEARED. THE CONTACT WAS CONCERNED THAT THE AIR BAGS MAY NOT DEPLOY WHEN NEEDED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 156,900. *TT

03/28/2018
Components: STEERING,AIR BAGS
Incident Date: 03/07/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WHILE DRIVING 45 MPH. THE STEERING WHEEL LOCKED, WHICH MADE IT DIFFICULT TO TURN IN EITHER DIRECTION. ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE DRIVER SUSTAINED INJURIES TO THE NECK AND LOWER BACK AS WELL AS MINOR BRUISING, WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED AND REPAIRED. THE DEALER (BEACH FORD, 855 JASON BLVD #1, MYRTLE BEACH, SC 29577, (843) 839-8168) WAS CONTACTED AND STATED THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000. *TT

03/28/2018
Components: STEERING
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

I WAS DRIVING DOWN A CITY ROAD DURING RUSH HOUR TRAFFIC AND WITH NO WARNING MY STEERING WHEEL LOCKED UP. I COULD NOT EVEN BUDGET IT AN INCH. I HAD TO STOP THE CAR IN MID TRAFFIC LUCKY ME AND MY SON WHERE NOT HIT. THIS COULD HAVE KILLED ME AND MY 4 YEAR OLD. EVEN THE ADULT MEN THAT HELPED COULD NOT MOVE THE WHEEL. FOUND OUT ITS THE POWERING STEERING ISSUE THAT FORD IS WELL AWARE OF. THEY RECALLED 2011 AND UP BUT NOT THE 2010? NOW FORD IS TELLING ME I CAN PAY $170 TO RESET IT OR $1200 TO FIX IT. FIRST OFF THE RESET IS NO GUARANTEE IT WONT HAPPEN AGAIN., SO YOU WANT ME TO PAY $1200 WHICH I DON,T HAVE OR RESET A FAULTY SWITCH THAT COULD RELAPSE AGAIN POSSIBLY KILLING ME?

03/28/2018
Components: STEERING
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE POWER STEERING FAILED, WHILE I WAS DRIVING. MILEAGE 109,000.

03/28/2018
Components: AIR BAGS
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I HAVE YET TO RECV A REPAIR FOR THIS SITUATION. THIS PUTS MY ENTIRE FAMILY AND CLIENTS KNOWINGLY AT RISK. WHAT ARE WE SUPPOSE TO DO REGARDING A REPLACEMENT. THE DEALER SHOULD BE PART TO BLAME BECAUSE THEY CHOSE TO USE THOSE PARTICULAR BAGS.

03/27/2018
Components: AIR BAGS
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TAKATA RECALL. FORD STILL DOES NOT HAVE THE PARTS

03/27/2018
Components: POWER TRAIN
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TRANSMISSION FAILURE DUE TO INSIDE BUSHING WEARING OUT AND DAMAGING AXLE AT 58,328 MILES LAST WEEK. WE PURCHASED THIS CAR NEW IN 2010 AND HAVE TAKEN GOOD CARE OF IT. CHECK ENGINE LIGHT WENT ON. LAST WEEK AND OUR MECHANIC DISCOVERED THE DAMAGE DURING A ROUTINE OIL CHANGE/MAINTENANCE CHECK UP. TRANSMISSION AND AXLE HAVE TO BE REPLACED AT $4300. FORD COMPANY SEEMS TO BE "AWARE" OF THIS PROBLEM AND NOTHING HAS BEEN DONE. SHOULD BE A RECALL AND FALL UNDER THE LEMON LAW DUE TO THE NUMBER OF COMPLAINTS OF TRANSMISSION FAILURE IN THE FUSIONS AND THIS IS DANGEROUS AND EXPENSIVE, TO SAY THE LEAST. WE ARE NOT THE ONLY ONES TO HAVE THIS PROBLEM. NOT HAPPY WITH FORD MOTOR COMPANY. DOESN'T FALL UNDER WARRANTY EVEN THOUGH WE HAVE LESS THAN 60,000 MILES ON IT BECAUSE WE HAVE HAD IT LONGER THAN FIVE YEARS. ALSO LOCAL FORD DEALERSHIP CHARGES $100 JUST TO DO A CHECK ENGINE LIGHT TEST. THE INDEPENDENT MECHANICS IN TOWN CHARGE NOTHING.

03/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

DRIVERS FRONT DOOR LATCH DOES NOT RETURN TO LATCHED POSITION

03/26/2018
Components: AIR BAGS
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AUTONATION FORD SANFORD (4911 WAYSIDE DR., SANFORD, FL 32771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. [XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

03/26/2018
Components: STEERING
Incident Date: 03/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

POWER STEERING FAILS COMPLETELY. LOCKING WHICH PREVENTS STEERING. GET THE FOLLOWING MESSAGE: POWER STEERING ASSIST FAULT. OCCURRED WHEN I STARTED CAR. TURNED ENGINE OFF/ON. THIS CLEARED THE FAILURE. NOTE; TIRE AIR PRESSURE IS NOT LOW. I UNDERSTAND THAT 2011 & 2012 MODEL YEARS HAVE BEEN RECALLED FOR THIS PROBLEM. PLEASE NOTE THIS IS A $1400 REPAIR AT FORD. FORD SERVICE INSTRUCTED ME NOT TO DRIVE THIS CAR AS IT ISN'T SAFE.

03/26/2018
Components: STEERING
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALER PEGUES-HURST FORD DEALER (903-758-6211, 200 TX-63 SPUR LONGVIEW, TX 75601) AND WAS TOLD TO BRING THE VEHICLE TO THE SHOP FOR DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

03/23/2018
Components: STEERING
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED DOVI MOTORS AT 607-756-2801 (263 TOMPKINS ST, CORTLAND, NY 13045) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 88,000.

03/23/2018
Components: STEERING
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

CAR BECAME EXTREMELY HARD TO STEER AT LESS THAN 5 MPH; POWER STEERING ASSIST FAULT MESSAGE NOTED.

03/23/2018
Components: STEERING
Incident Date: 03/19/2018
Crash: No
Fire: No
Summary

WHILE DRIVING MY FUSION ON ROADWAY OR HIGHWAY THE STEERING WHEEL LOCKS UP AND I CAN'T TURN IT. AFTER HAPPENING TWICE I HAD THE STEERING RACK AND PINION REPLACED WHICH IS WHAT THEY SAID THE PROBLEM WAS BUT IT HAS HAPPEN AGAIN. IT CAUSED ME 1200.00 TO GET THIS DONE AND PROBLEM IS STILL HAPPEN. VERY UPSET AND SCARE TO DRIVE MY FUSION.

03/22/2018
Components: STEERING
Incident Date: 03/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

POWER STEERING ASSIST FAILURE ! THIS NEEDS TO BE ADDRESSED BEFORE PEOPLE ARE KILLED BECAUSE OF THIS PROBLEM ! THIS PROBLEM COMES AND GOES AND CREATES A VERY UNSAFE SITUATION , YOU NEVER KNOW WHEN IT WILL HAPPEN !

03/22/2018
Components: STEERING
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DRIVING IN THE NEIGHBORHOOD AND THE POWER STEERING WENT OUT.

03/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THERE WAS AN ODOR OF FUEL IN AND AROUND THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VERACOM FORD (790 N SAN MATEO DR, SAN MATEO, CA 94401) WHERE IT WAS INSPECTED, BUT NOT REPAIRED FOR THE RECALL. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12938726-V9Y3Q4. THE APPROXIMATE FAILURE MILEAGE WAS 88,331.

03/20/2018
Components: STEERING
Incident Date: 03/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

DRIVING AND MY WHEEL WOULD NOT STEER,MANAGE TO GET OFF ROAD,VERY SCARY INCIDENT,NEEDS TO BE A RECALL ON 2010 FORD FUSION.THE CAR WAS IN MOTION,,NEEDS TO BE RECALLED BEFORE SOMEONE DIES!

03/18/2018
Components: STEERING
Incident Date: 03/18/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

WHILE DRIVING AT 30-40MPH, I WAS DECELERATING AND CROSSING OVER A MERGING LANE APPROACHING A RIGHT TURN NEAR MY HOME. BEFORE I COULD COMPLETE MY MANEUVER, A LOUD AUDIBLE ALARM SOUNDED AND IMMEDIATELY ALL POWER STEERING WAS LOST AND MY WHEELS LOCKED AND TURNED SHARPLY TO THE RIGHT. I WAS SENT INTO A 180 DEGREE SPIN DUE TO THE SUDDEN LOSS OF POWER AND LOCKING OF MY WHEELS. MY VEHICLE WAS THROWN INTO NOW ONCOMING TRAFFIC COMING FROM THE MERGING LANE. IN A PANIC, I TRIED TO STEER MY VEHICLE AND MANEUVER OUT OF THE ROAD, BUT EVEN WITH THE FULL FORCE OF MY UPPER BODY, I WAS ONLY ABLE TO VERY SLOWLY TURN THE WHEEL. MY PASSENGER, FROM THE PASSENGER SEAT, ATTEMPTED TO ASSIST MY EFFORTS TO STEER AND IT TOOK THE BOTH OF US TO MANEUVER THE STEERING WHEEL TO AN ANGLE THAT WOULD ALLOW US TO GET THE CAR OUT OF THE ROAD. I'VE DRIVEN VEHICLES WITHOUT POWER STEERING BEFORE, AND I CAN CLEARLY ATTEST THAT IT WAS MORE THAN JUST A LOSS OF POWER STEERING THAT WAS HAMPERING MY ABILITY TO STEER. A QUICK GOOGLE SEARCH REVEALED THAT THAT THIS VEHICLE HAS ELECTRICAL POWER STEERING. I'M POSITIVE THAT MY WHEELS WERE ESSENTIALLY LOCKED BECAUSE I WAS OVERCOMING NOT ONLY A POWER-STEERING LOSS, BUT ALSO THE EXTREME RESISTANCE OF THE FAILED POWER STEERING MOTOR. IT GOES WITHOUT SAYING THAT THIS IS A SERIOUS SAFETY ISSUE THAT ABSOLUTELY HAS THE POTENTIAL TO KILL SOMEBODY. I SEE THAT FORD RECALLED THE 2011 FUSION AND SIMILAR VEHICLES EQUIPPED WITH THIS POWER STEERING UNIT BECAUSE OF THE SAME FAILURE. I ALSO SEE THAT 2010 FORD FUSION OWNERS HAVE REPORTED FAILURES OF THE POWER STEERING UNIT WITH SUCH FREQUENCY (SIMILAR TO THAT OF ALREADY RECALLED VEHICLES) THAT NHTSA HAS OPENED A RECALL INVESTIGATION THAT AS OF LAST NOVEMBER HAS BEEN ONGOING FOR APPROXIMATELY TWO YEARS. WHAT IS THE STATUS OF THIS RECALL INVESTIGATION? THIS INCIDENT OCCURRED ON SUNRISE BLVD. NEAR HOWARD STREET IN FAIR OAKS, CA ON 3/17/18.

03/15/2018
Components: AIR BAGS
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER TWO MONTHS AGO. THE DEALER (GERMAIN FORD OF COLUMBUS, 7250 SAWMILL RD, COLUMBUS, OH 43235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/15/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TAKATA RECALL, FORD MOST RECENTLY RECALLED THE AIRBAGS IN MY CAR, HOWEVER JUST LIKE MY PREVIOUS RECALL THERE IS NO PARTS AVAILABLE, THEY SAY THE CAR IS SAFE TO DRIVE BUT I DON'T WANT TO RISK MY SAFETY AS WELL AS THE OTHERS IN MY CAR IF IT IS NOT. PREVIOUSLY MY CAR WAS STUCK AT THE FORD DEALERSHIP FOR OVER 8 MONTHS DUE TO A FUEL SYSTEM RECALL, AND THEY REFUSED TO BUY BACK THE CAR BUT DID SIGNIFICANT DAMAGE TO THE PAINT, AND INTERIOR OF THE CAR WHEN THEY HAD IT. I HAVE PICTURES FROM THOSE DAMAGES THAT NEVER GOT REPAIR BY FORD OR THE DEALER ALL THEY AGREED TO DO WAS REPLACE THE BATTERY IN THE CAR.

03/15/2018
Components: POWER TRAIN
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

I PURCHASED THIS CAR NEW IN 2009. WITH IN A FEW MONTHS I HAD PROBLEMS WITH THE TRANSMISSION. PUTTING THE CAR INTO DRIVE IT WOULD SLAM IN THE GEAR, NOT ALL THE TIME BUT MULTIPLE TIMES EACH MONTH. THE TRANSMISSION SLIPS WHILE DRIVING AND WILL NOT SHIFT PROPERLY, AGAIN RANDOMLY. DEALER CAN NEVER DUPLICATE THE PROBLEM. I WILL PUT THE LAST TIME THIS HAPPENED BELOW AS I DO NOT RECALL THE DATE THE FIRST TIME IT HAPPENED

03/15/2018
Components: STEERING
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

POWER STEERING ASSISTANCE FAILURE, FAILED TO CONTROL THE CAR

03/13/2018
Components: SERVICE BRAKES
Incident Date: 03/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

AFTER THE ABS ENGAGES DUE TO BRAKING ON A SLIPPERY OR BUMPY SURFACE THE BRAKE PEDAL WILL LOSE POWER TO BRAKE THE CAR EFFECTIVELY. THE PEDAL WILL HAVE TO BE PUSHED TO THE FLOOR AND THE CAR WILL ONLY SLIGHTLY SLOW. THIS HAS HAPPENED INTERMITTENTLY 2 OR 3 TIMES OVER THE COURSE OF A YEAR. THE PROBLEM SEEMS TO CORRECT ITSELF AFTER 5 TO 10 MINUTES OF DRIVING AND "PUMPING" THE BRAKES. THE LOCAL FORD DEALER CLAIMS IT IS A FAULTY HYDRAULIC CONTROL UNIT. A PRIOR EVENT HAPPENED WITH THE SAME RESULT WHEN JUST BEGINNING TO DRIVE ON A FLAT, SMOOTH SURFACE.

03/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746, (301) 298-0793) WHERE THE VEHICLE WAS INSPECTED AND THE REMEDY WAS PERFORMED. THE CANISTER PURGE VALVE WAS REPAIRED AND THE VALVE ASSEMBLY WAS REPLACED. TWO YEARS LATER, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTO SHOP WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT CALLED SHEEHY FORD OF MARLOW HEIGHTS WHERE IT WAS CONFIRMED THAT THE RECALL REMEDY WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE RECALL WAS COMPLETED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 126,000.

03/12/2018
Components: AIR BAGS
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HUB CITY FORD AT (844) 846-7098 (4060 S FERDON BLVD, CRESTVIEW, FL 32536) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2018
Components: STEERING
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

03/12/2018
Components: AIR BAGS
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD OF ST PETERSBURG AT (855) 377-3667 (2525 34TH ST N, ST PETERSBURG, FL 33713) WHERE IT WAS CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2018
Components: STEERING
Incident Date: 03/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

UPON STARTING THE VEHICLE I GET A WARNING TONE AND A MESSAGE IS DISPLAYED ON THE DASH INFO WINDOW "POWER STEERING ASSIST FAULT" I SHUT OFF THE CAR AND RESTARTED IT AND THE FAULT CLEARED. I'M REALLY NERVOUS ABOUT THIS HAPPENING WHILE I'M DRIVING. I HEARD THAT THE 2011 AND 2012 FUSIONS WERE RECALLED BECAUSE OF THIS ISSUE BUT NOT THE 2010. I HOPE FORD STEPS UP AND DOES THE RIGHT THING AND RECALLS THE 2010 FUSION,

03/07/2018
Components: STEERING
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

ADD ME TO THE LIST OF HAVING TO REPLACE THE ELECTRONIC STEERING ASSEMBLY. AFTER HAVING THE POWER STEERING LOCK UP HAD THE CAR TOWED TO FORD DEALER. $1,725.00 LATER THEY REPLACED THE UNIT WITH A RE-MANUFACTURED UNIT. RECALL STARED AT 2011. THIS IS A 2010 WITH 65,000 MILES. I FILED A CASE WITH FORD. AFTER 3 MONTHS I FOUND OUT THEY CLOSED THE CASE WITHOUT CONTACTING ME. WILL FOLLOW UP, BUT SEEMS LIKE FORD COULD CARE LESS. BEEN DRIVING FORDS, SINCE 1960.

03/07/2018
Components: STEERING
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 2 MPH, THE "POWER STEERING ASSIST FAULT" INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS VERY DIFFICULT TO STEER. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,800.

03/06/2018
Components: STEERING
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING VEHICLE, AND WHILE TURNING LEFT ONTO A SIDE STREET, THE POWER STEERING SUDDENLY QUIT WORKING. THE DASHBOARD MESSAGE READ 'POWER STEERING ASSIST FAULT'. I ALMOST STRUCK S TREE!

03/05/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TAKATA RECALL

03/05/2018
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TRANSMISSION SLIPS, HARD, GOING 1ST TO 2ND. TRANSMISSION OIL IS BLACK AT 55,000 AND THE SERVICE "ADVANCETRAC" KEEPS COMING ON.

03/03/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TAKATA INFLATORS I WAS WARNED OF THE RECALL A YEAR AGO, HOWEVER, NO SOLUTION/ FIX HAS BEEN OFFERED.. THIS IS OUR FAMILY CAR AND I DO FEEL A LITTLE UNCOMFORTABLE DRIVING IT WITH THE DEFECTIVE AIR BAGS ..

03/03/2018
Components: AIR BAGS
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DEALERSHIP HAS NO FIX OR PARTS AVAILABLE

03/02/2018
Components: AIR BAGS
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAKATA RECALL: I JUST RECEIVED NOTICE THAT MY FUSION IS BEING RECALLED FOR PASSENGER FRONTAL AIRBAG INFLATOR REPLACEMENT. ACCORDING TO THE DEALERSHIP, TO FORD, AND TO THE COMPLAINTS POSTED HERE, THE REQUISITE REPLACEMENT PARTS MAY TAKE "FOREVER" TO BECOME AVAILABLE. MEANWHILE, WE DRIVE A CAR IN WHICH A MINOR ACCIDENT COULD BE FATAL BECAUSE OF THE INFLATOR. WHY ARE WE NOT ENTITLED TO USE A LOANER CAR UNTIL PARTS ARE AVAILABLE? THE COST OF SUCH A PROGRAM COULD AND SHOULD BE PASSED ON TO TAKATA. IT IS ABSURD TO HAVE MILLIONS OF PEOPLE DRIVING AROUND IN THESE TIME BOMBS.

03/02/2018
Components: STEERING
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING BECAME DIFFICULT TO MANAGE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO WALT SWEENEY FORD (5400 GLENWAY AVE, CINCINNATI, OH 45238) WHERE IT WAS DETERMINED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) WAS OPEN FOR 2011 AND 2012 MODELS, WHICH HAD THE SAME PART NUMBER: AE5Z3504CE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 111,000.

03/02/2018
Components: AIR BAGS
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (SPRINGFIELD FORD LINCOLN, 50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/27/2018
Components: STEERING
Incident Date: 02/07/2018
Crash: No
Fire: No
Summary

SERVICE POWER STEERING NOW MESSAGE ON DASH. LOST ALL POWER STEERING AT 70 MPH ON THE FREEWAY. ALMOST HAD AN ACCIDENT. NEVER RETURNED AFTER TURNING OFF VEHICLE AND RESTARTING. VEHICLE CURRENTLY PARKED AS I HEAR FROM ONLINE COMPLAINTS REPAIR CLOSE TO $2000.

02/24/2018
Components: STEERING
Incident Date: 02/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING ON A TWO LANE HIGHWAY AROUND 30 MPH WHEN ALL OF A SUDDEN ELECTRONIC POWER STEERING LOCKED UP SOLID. CAR VEERED TO RIGHT; WENT OFF THE ROADWAY AND SCRAPED A FENCE POST ON THE RIGHT REAR QUARTER PANEL .IT IS A GOOD THING I WASN'T GOING ANY FASTER.I WILL NOT DRIVE THIS VEHICLE UNTIL IT IS REPAIRED FORD WILL NOT FIX IT THERE ESTIMATE IS 1800 DOLLARS.I AM RETIRED AND CANNOT AFFORD TO FIX THIS VEHICLE.THEY TOLD ME THE 2010 FORD FUSIONS ARE NOT ON RECALL BUT 2011 AND UP ARE HOW CAN THIS BE WHEN THEY ALL HAVE THE SAME ELECTRONIC PARTS I WAS A MECHANIC FOR OVER 40 YEARS AND I KNOW WHAT I AM TALKING ABOUT. COULD YOU PLEASE LOOK IN TO THIS MATTER .A LOT OF 2010 FORD FUSION OWNERS NEED YOUR HELP.I KNOW WHAT IS CAUSING THIS PROBLEM BUT, IT WOULD TAKE ME A LOT OF TIME TO WRITE A 30 PAGE ESSAY ON THIS SUBJECT IT IS ANOTHER TATIC BY OUR CAR MANUFACTURE NOT CARING ABOUT OUR LIVES. FOR INSTANCE I AM WAITING FOR YEARS FOR MY AIR BAG TO BE REPLACED

02/23/2018
Components: STEERING
Incident Date: 02/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING FAILED ON MY 2010 FORD FUSION. AS MY 17 YEAR OLD SON WAS DRIVING THE CAR THE WARNING LIGHT CAME ON POWER STEERING PROBLEM. HE PULLED INTO OUR DRIVEWAY AND TOLD ME ABOUT THE WARNING LIGHT. I STARTED THE CAR UP AND DROVE IT, THEIR WAS NO POWER STEERING. I TOOK IT TO OUR LOCAL FORD DEALER AND THE COST WAS $1959.82 TO REPLACE POWER STEERING ASSEMBLY. FORD TECHNICIAN STATED IT WAS A POWER STEERING GEAR FAILURE.

02/23/2018
Components: STEERING
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CGXAR******
Summary

COMPLETE POWER STEERING FAILURE ON 2010 FORD FUSION SEL 3.0L V6. 'SERVICE ADVANCETRAC SYSTEM NOW' WAS DISPLAYED ON THE DASH PRIOR TO FAILURE. COST TO REPLACE THE POWER STEERING SYSTEM AT LOCAL FORD SERVICE CENTER WAS ~$1700. WAS DRIVING HOME WITH VEHICLE IN MOTION WHEN ALERT WAS DISPLAYED. WENT TO START THE CAR THE NEXT MORNING AND ALL POWER STEERING WAS GONE FROM THE VEHICLE. NO CHECK ENGINE LIGHT WAS DISPLAYED BEFORE INCIDENT. TIRE PRESSURE MONITORING SYSTEM (TPMS) LIGHT WAS DISPLAYED BEFOREHAND, ALTHOUGH TIRE PRESSURE WAS ADEQUATE ALL AROUND.

02/23/2018
Components: STEERING
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT. PWER STEERING STOPS WORKING

02/22/2018
Components: STEERING
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

VEHICLE EXPERIENCED A DRIVER'S SIDE FRONT TIRE BLOWOUT AT HIGHWAY SPEED. POWER STEERING STOPPED WORKING. TIRES REPLACED, POWER STEERING STILL INOPERABLE. SERVICE POWER STEERING NOW INDICATOR LIT. MAJOR DIFFICULTY TURNING WHEEL TO STEER.

02/20/2018
Components: STEERING
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING DOWN THE ROAD AT 55 MPH AND ALL OF A SUDDEN LOSE POWER STEERING. I HAVE CHECKED ALL FUSES, WIRES, AND HAD HOOKED TO A COMPUTER AND STILL CAN NOT FIND OUT WHAT IS GOING ON.

02/20/2018
Components: STEERING
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

THERE HAVE BEEN RECALLS FOR FORD FUSION ELECTRONIC POWER STEERING UNITS FAILING FOR NO REASON. NHSTA IS ALREADY AWARE OF THIS AND HAS ISSUED A RECALL FOR FORD FUSION YEARS 2011-2012 AND POSSIBLY NEWER. MY CAR IS A 2010 FORD FUSION BUILT IN JUNE 2010 WITH THE SAME ISSUES AS THE OTHER FUSIONS WITH POWER STEERING RECALLS. I BELIEVE THAT 2010 MID-YEAR BUILT MODELS SHOULD BE CONSIDERED PART OF THE RECALL. I TURNED ON MY CAR THE OTHER DAY AND WHEN I TURNED ON THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". NHTSA ISSUED RECALLS FOR THE THIS REASON IN THE 20111 MODEL. MY FUSION IS MID YEAR BUILT (JUNE 2010) AND IS EXPERIENCING SIMILAR ISSUES. PLEASE ADVISE.

02/19/2018
Components: AIR BAGS
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THE FORD MOTOR COMPANY HAVE NOT REPLACE MY AIRBAGS. I WANT THE AIRBAGS REPLACE BEFORE AN ACCIDENT HAPPEN. PLEASE HELP ME GET THE FORD MOTOR COMPANY TO REPLACE MY AIRBAGS. THANKS.

02/16/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TAKATA RECALL ACCORDING TO THE NHTSA WEBSITE IF A RECALL IS NOT REPAIRED IN A TIMELY MANNER THEN FILLING OUT THIS FORM IS THE NEXT STEP. WHILE I UNDERSTAND THE TAKATA RECALL IS AFFECTING A VERY LARGE NUMBER OF VEHICLES, I ALSO UNDERSTAND THERE CONTINUE TO BE FATALITIES REGARDING THIS RECALL. IT HAS NOW BEEN OVER 20 MONTHS SINCE THIS RECALL WAS ISSUED AND IT STILL STATES THERE IS NO REMEDY AVAILABLE FOR MY VEHICLE. THIS IS UNACCEPTABLE TO CONTINUE TO TELL ME TO PUT MY FAMILY IN DANGER FROM A KNOWN POSSIBLY FATAL RECALL THAT IS NOW NEARLY 2 YEARS OLD. PLEASE ADVISE HOW AND WHEN MY VEHICLE WILL BE REPAIRED.

02/13/2018
Components: STEERING
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG8AR******
Summary

DRIVING ON THE HIGHWAY WITH 3 OCCUPANTS, AND THE STEERING WHEEL TIGHTENED. ONCE ON THE CITY STREET A LIGHT ON THE DASH FLASHED THEN ALL POWER STEERING WAS GONE.

02/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER IN SANTA ROSA, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

02/11/2018
Components: STEERING
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

VEHICLE WAS IN PARK AND OFF WHEN I TURNED THE CAR ON THE STEERING WHEEL ASSIST FAULT CAME ON AND VEHICLE DOESN'T WANT TO MOVE NOW.

02/09/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING FAULT, ELECTRONIC POWER STEERING FAILURE. THIS HAS HAPPENED SEVERAL TIMES. TURN CAR ON, STEER FAILURE. TURN OFF CAR, RESTART & IT RESETS. LAST NIGHT TURNED CAR ON "POWER STEERING FAILURE", WOULD NOT RESET, THEN GOT A STABILITY FAILURE. NO POWER STEERING. WILL NOT RESET

02/09/2018
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE DRIVING MY VEHICLE THE SERVICE ADVANCETRAC WARNING LIGHT CAME ON. MY VEHICLE WOULD NOT ACCELERATE APPROPRIATELY AND THEN WOULD NOT BE IN GEAR. I HAVE TAKEN IT TO THE DEALER AND THEY REPLACED SENSORS ETC. THEY HAVE IDENTIFIED THAT THE STEERING RACK AND PINION WILL NEED TO BE REPLACED. WHEN I RESEARCHED THIS I FOUND THAT THIS IS A COMMON ISSUE FOR THIS VEHICLE AND THAT A RECALL HAD IN FACT BEEN INSTITUTED FOR 2011 AND NEWER MODELS. THIS IS A PROBLEM IN VEHICLES FROM 2010 AS WELL. THERE IS NO REASON OWNERS OF 2010 MODELS SHOULD HAVE TO PAY THE EXPENSE TO FIX THIS DANGEROUS VEHICLE FAILURE WHEN NEW MODEL OWNERS DO NOT. THE PART ITSELF (FOR AFTERMARKET) COSTS $1000.

02/08/2018
Components: STEERING
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING GOES OUT , WORKS AND GOES OUT AGAIN.

02/08/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE LOCAL DEALER (LANDERS FORD, 2082 WEST POPLAR AVE, COLLIERVILLE, TN 38017), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REMEDY THE RECALL WERE NOT AVAILABLE AND NO ESTIMATED TIME COULD BE GIVEN. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

02/07/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED WITH AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

02/06/2018
Components: STEERING
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

WHILE DRIVING 40 MPH ON A TWO LANE HIGHWAY VEHICLE SERVICE ADVANCE TRAC LIGHT WARNING CAME ON AS WELL AS EVERY LIGHT ON THE DASHBOARD (XMAS TREE AFFECT). THE WARNING CHIME SOUNDED EVERY FEW SECONDS AND THE GAUGES WENT UP AND DOWN RANDOMLY. DROVE 2 MILES HOME WITH THIS CONTINUING. TURNED OFF ENGINE AND RESTARTED TO HAVE THE SAME THING HAPPEN AGAIN. RESEARCHED PROBLEM ONLINE AND SAW THIS WAS A COMMON PROBLEM WITH FUSIONS STEERING GEAR/HARNESS AND POWER STEERING FAILING.(NTSA CAMPAIGN NUMBER: 15V340000) THE RECALL FOR THIS EXACT PROBLEM DOES NOT APPLY TO 2010S BUT TO 2011 AND AFTER. THE CAR WAS REPAIRED AT THE DEALERSHIP FOR $2339.

02/05/2018
Components: STEERING
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WARNING LIGHT: ELECTRONIC POWER STEERING ASSIST FAILURE STEERING BECAME MUCH HARDER FORD HAS ALREADY ISSUED RECALLS FOR THIS ISSUE FOR NEWER MODEL YEAR FUSIONS INTERNET RESEARCH SHOWS TO BE A FAILURE WIDESPREAD PROBLEM. REVERSING SLOWLY SO NO DAMAGE OR INJURIES. ASSUMING FORD IS JUST WAITING ON A FATALITY FOR IT TO BE ECONOMICAL TO RECALL THE 2010'S SEEMS LIKE A MAJOR ISSUE AND THEIR CUSTOMER SERVICE DID NOT SEEMED CONCERNED AT ALL.

02/03/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY CAR KEEPS SWITCHING TO MANUAL STEERING WHILE I'M DRIVING. THERE WAS A RECALL ISSUED FOR THE EXACT ISSUE BUT NOT FOR MY YEAR OR VIN. I ALMOST GOT IN AN ACCIDENT TRYING TO TURN ON A MAIN STREET

02/03/2018
Components: STEERING
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

WHILE DRIVING MY POWER STEERING ASSIST FAILURE LIGHT CAME ON AND I LOST MY POWER STEERING

02/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I CURRENTLY HAVE OWNED MY 2010 FORD FUSION FOR ABOUT A YEAR NOW. I LOVE MY CAR BUT I HAVE ONE PROBLEM. TODAY FEBRUARY 3RD, 2018 MY DRIVER SIDE POWER SEAT HAS STOPPED MOVING FORWARD OR BACKWARDS. I HAD BROUGHT MY SEAT ALL THE WAY BACK WHILE CLEANING MY CAR AND NOW THAT I AM GOING TO DRIVE I WENT TO BRING MY SEAT FORWARD AGAIN AND IT WILL NO LONGER MOVE. I CAN BARELY TOUCH THE PEDAL AND IT IS MY ONLY WAY OF TRANSPORTATION. THIS IS A SAFETY HAZARD. I WENT TO HAVE IT CHECKED OUT BUT NO FORD DEALER SHIPS WOULD TAKE ME TO DIAGNOSE THE PROBLEM SO I HAD TO GO TO A DIFFERENT MECHANIC. I WAS INFORMED THAT THE MOTOR WAS BAD AND IN ORDER TO FIX IT AT A REASONABLE PRICE THEY WOULD HAVE TO GO TO A JUNK YARD AND FIND AN OTHER 2010 FORD FUSION WITH THE SAME EXACT SEAT TO TAKE THE MOTOR OUT OF THAT SEAT AND PUT IT IN MY CAR. I THOUGHT THIS WAS CRAZY IM GOING TO PAY 500$ FOR THEM TO PUT AN OLD PART IN MY CAR. SO I THEN CALLED WESTBOROUGH FORD IN MASSACHUSETTS TO ASK THEM IF THEY CAN GET ME THE MOTOR AND WHAT THE COST WAS. THEY THEN CONTINUED TO TELL ME THAT YOU GUYS NO LONGER SELL THE MOTORS SEPERATLY AND IF I WANTED THE MOTOR I WOULD HAVE TO SPEND A THOUSAND DOLLARS ON A WHOLE NEW FREAKING TRACK AND MOTOR ASSEMBLY FOR MY CAR AND WOULD NOT JUST GET ME THAT ONE MOTOR THAT IS BAD. I AM BEYOND FRUSTERATED BECAUSE THE MOTOR SHOULD NOT BE JUST CRAPPING THE BED IF ONCE ITS SET, ITS SET. ITS NOT ONE OF THOSE THINGS THAT IS ADJUSTED EVERY SINGLE DAY. I AM VERY DISAPOINTED IN FORD AND WOULD LIKE THE PROBLEM FIXED ASAP.

02/02/2018
Components: STEERING
Incident Date: 01/31/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING APPROXIMATELY 30 MPH, THE POWER STEERING FAILED AND THE "SERVICE ADVANCE TRACK" AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

02/01/2018
Components: AIR BAGS
Incident Date: 07/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

FOR SEVERAL YEARS I CAN NOT DRIVE WITH A PASSENGER IN MY CAR. THIS HAS BEEN INCONVENT TO ME.

01/31/2018
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL HAS BEEN FROM JULY 2016 CALLED SEVERAL TIMES TO GET REPLACED ITS BEEN TWO YEARS WHY IS IT TAKING SO LONG

01/29/2018
Components: STEERING
Incident Date: 09/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PROGRESSING GRINDING NOISE AND THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL FOR THE POWER STEERING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM A POWER STEERING RECALL FOR THE 2011 AND 2012 MODELS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. *TT *TR

01/29/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL: I FIRST READ THAT TAKATA AIRBAGS IN MY FORD FUSION MAY BE DEFECTIVE IN EARLY 2016 AND FINALLY RECEIVED RECALL NOTICE FROM FORD MOTOR CO. IN JULY 2016 STATING THAT MY VEHICLE DID HAVE AN AIRBAG DEFECT AND THAT I WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. I HAVE CALLED FORD DEALER REPEATEDLY AND HAVE BEEN TOLD THAT NO PARTS ARE AVAILABLE EACH TIME I CALLED. ONE EMPLOYEE AT A FORD DEALERSHIP LAUGHED WHEN I ASKED FOR THE DATE THEY EXPECTED TO RECEIVE REPAIR PARTS AND SAID THAT IT WOULD BE A LONG TIME. WELL IT HAS BEEN A LONG TIME (TODAY IS 1/29/2017). I FILED AN EARLIER COMPLAINT WITH NHTSA ON 5/4/17. I READ THAT FORD WAS TO RECEIVE $850 MILLION FROM TAKATA. IT SEEMS THAT FORD SHOULD BE REQUIRED TO USE THAT MONEY TO FIX AIRBAGS THEMSELVES. I RECENTLY RECEIVED ANOTHER NOTICE FROM FORD STATING THAT THEY EXPECT "REMEDY PARTS TO BECOME AVAILABLE FOR CERTAIN VEHICLES IN THE SPRING OF 2018". WHEN WILL I KNOW IF MY VEHICLE IS ONE OF THOSE "CERTAIN VEHICLES"? THIS MOST RECENT NOTICE ALSO STATES "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". THIS IS ABSURD-THE FUSION IS A SMALL VEHICLE AND IT WOULD SEEM THAT IF THE AIRBAG RUPTURES CAUSING METAL FRAGMENTS TO STRIKE VEHICLE "OCCUPANTS" THAT EVERYONE IN THE CAR WOULD BE AT RISK. THIS IS A DANGEROUS CONDITION THAT FORD HAS BEEN GIVEN GENEROUS LEEWAY TO FIX. THE GOVERNMENT IS SUPPOSED TO WORKING ON BEHALF OF CITIZENS--NOT FORD MOTOR CO., I.E. BIG BUSINESS. PLEASE MAKE FORD MOTOR COMPANY TAKE IMMEDIATE ACTION TO REPAIR OR REPLACE THESE AIRBAGS (RECALL 16S26). I AM AFRAID OF MY OWN CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

01/29/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/19/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE VEHICLE ABRUPTLY STALLED. PRIOR TO THE FAILURE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INOPERABLE, BUT WAS NOT TOWED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

01/29/2018
Components: STEERING
Incident Date: 01/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

2 TIMES IN THE LAST 2 MONTHS THE DASHBOARD DISPLAYS A WARNING "POWER STEERING ASSIST FAULT". COST IS VERY EXPENSIVE, 2010 FORD FUSIONS SHOULD HAVE BEEN INCLUDED IN THE RECALL FOR THIS ISSUE. THE CAR WAS JUST BEING STARTED WHEN THIS WARNING CAME ON.

01/29/2018
Components: AIR BAGS
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL. FORD IS UNABLE TO PROVIDE A SOLUTION AT THIS TIME. THE VEHICLE IS UNSAFE TO DRIVE. THIS IS UNACCEPTABLE. I NEED AN ALTERNATIVE VEHICLE. THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. RISK TO SAFETY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY PROGRAM: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. STATUS: 12 - RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

01/26/2018
Components: STEERING
Incident Date: 01/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE. ALSO, THE STEERING WHEEL WARNING INDICATOR ILLUMINATED AND THE POWER STEERING ALARM SOUNDED, WHICH CAUSED THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO COURTESY FORD (1830 GRAND RIVER AVENUE, OKEMOS, MICHIGAN 48864, PHONE (888) 836-5315) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ELECTRONIC SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE 2010 FORD FUSION WAS NOT INCLUDED IN THE MANUFACTURER WARRANTED REPAIR FOR THE STEERING WHEEL FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 84,543. *TT *TR

01/25/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 01/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE WRENCH LIGHT COME ON AND I LOST ACCELERATION. VERY HAZARDOUS SITUATION. THE THROTTLE BODY NEEDS REPLACING. THIS SHOULD BE A RECALL.

01/24/2018
Components: STEERING
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST ABILITY WAS LOST. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESTART AND THE POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MEMPHIS (2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A CALL BACK, BUT HE NEVER RECEIVED ONE. THE FAILURE MILEAGE WAS 116,022. *TT *TR

01/24/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD MEMPHIS AT (901) 209-1259 (LOCATED AT 2515 MT MORIAH RD, MEMPHIS, TN 38115) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/24/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT THEY WOULD NOT CONTACT THE LOCAL DEALER. THE MANUFACTURER ADVISED THE CONTACT TO CALL NHTSA IF HE WANTED TO DISCONNECT THE AIR BAGS. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/24/2018
Components: STEERING
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

I WAS TERRIFIED WHEN MY POWER STEERING WENT OUT WITHOUT WARNING WHILE MAKING A RIGHT TURN WITH ONCOMING TRAFFIC COMIN IN THE OPPOSITE DIRECTION. I HAD TO PULL THE STEERING WHEEL SO HARD TO REFRAIN FROM GOING INTO THE ONCOMING TRAFFICS LANE THAT I STRAINED MY SHOULDER, CAUSING PAIN AND DISCOMFORT. WHEN I SPOKE WITH THE FORD DEALERSHIP THEY SAID THE REPAIR OF MY ISSUE WOULD COST THOUSANDS OF DOLLARS. THIS ISSUE IS NOT CAUSED FROM USER ERROR IT IS FROM POOR DESIGN AND ENGINEERING FROM FORD. THIS PRODUCT MALFUNCTION COULD HAVE CAUSED A SERIOUS ACCIDENT. PLEASE TAKE TIME TO LOOK INTO THIS FAULTY PRODUCT BECAUSE I BELIEVE THAT I SHOULD NOT HAVE TO BE BURDENED WITH A BILL OF THIS MAGNITUDE. THIS SITUATION COULD HAVE BEEN AVOIDED IF FORD PRODUCED A PRODUCT THAT WAS SAFER.

01/23/2018
Components: AIR BAGS
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA RECALL BOUGHT CAR USED 8/17 NOT KNOWING THE FULL EXTENT OF RECALL. THAT MY VEHICLE IS A POTENTIAL DEATH TRAP. ACCORDING TO NHTSA FORD MAILED OUT LETTERS 7/16 SAYING THERE WAS NO PARTS AVAILABLE YET TO FIX PROBLEM. IT IS NOW 2018 AND ACCORDING TO ONE FORD DEALER PARTS WILL NOT BE AVAILABLE UNTIL SPRING AND THAT IS NOT A GUARANTEE.

01/23/2018
Components: AIR BAGS
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TAKATA RECALL NO DEALER NEARBY HAS PARTS FOR RECALL.

01/23/2018
Components: STEERING
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL FAILED TO MOVE AND BECAME INOPERABLE. ALSO, THE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED THE LOCAL DEALER (FIVE STAR FORD, 6618 NE LOOP 820 NORTH, RICHLAND, TX 78180) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000.

01/22/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE ATTEMPTED TO CRANK, BUT FAILED TO START. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED BEACH FORD AT (757) 486-2717 (LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/22/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BILLY CAIN FORD LINCOLN, 1039 N MAIN ST, CORNELIA, GA 30531) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 866-436-7332 AND STATED THAT PARTS MAY NOT BE AVAILABLE UNTIL SPRING OF 2018. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *AS

01/19/2018
Components: STEERING
Incident Date: 11/06/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO MAKE A LEFT TURN OUT OF A PARKING LOT AT AN UNKNOWN SPEED, A VEHICLE DRIVING 50 MPH IN THE MIDDLE LANE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT AND THE DRIVER SUSTAINED HEAD, BACK, AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCAL COLLISION SHOP AND THE BUMPER WAS REPAIRED. WHILE ATTEMPTING TO LEAVE THE COLLISION SHOP, THE POWER STEERING FAILED TO WORK. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 106,476.

01/18/2018
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

VEHICLE MAKES POPPONG SOUNDS WHEN CAR TURNS TO SIDE

01/18/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

FORD RECALL 15S34 APPLIES TO FORD FUSIONS WITH 2.5 OR 3.0L ENGINES WITH MODEL YEAR 2010-2011, ASSEMBLY PLANT OF HERMOSILLO, AND BUILD DATES BETWEEN JULY 21, 2008 THROUGH MARCH 4, 2011. MY VEHICLE MEETS ALL OF THOSE CRITERIA, HOWEVER, ITS VIN IS NOT LISTED AS ONE OF THE AFFECTED VEHICLES. THIS IS RIDICULOUS BECAUSE MY AUTO SHOP HAS DETERMINED A FAILURE IN THE CANISTER PURGE VALVE OF THE EVAP SYSTEM AS IS DESCRIBED IN THIS RECALL NOTICE. MY CAR MEETS ALL OF THE CRITERIA AND HAS THE SAME ISSUE AS THIS RECALL. WHY IS IT NOT LISTED ON THE VIN LIST? THIS IS PREVENTING MY CAR FROM BEING COVERED UNDER THE RECALL EVEN THOUGH IT IS THE SAME VEHICLE, MODEL YEAR, BUILD DATES, AND ASSEMBLY, AND HAS THE LISTED ISSUE. CAN THIS BE CORRECTED?

01/18/2018
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GENESEE VALLEY FORD AT 888-625-9958 WHERE THEY INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/18/2018
Components: STEERING
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

WHILE DRIVING DOWN THE INTERSTATE MY CAR GAVE ME AN ALARM SAYING I NEEDED TO HAVE MY POWER STEERING SERVICED NOW. I LOST POWER STEERING. TOOK IT IN TO DEALER WHO RAN DIAGNOSTICS. THEY SAID IT TOOK THEM AWHILE TO GET ANYTHING TO REGISTER AND DID SAY IT WAS A STEERING RACK BUT THEN IT DISAPPEARED AND THE POWER STEERING WORKED AGAIN. THEY TOLD ME IT COULD HAPPEN AGAIN. YESTERDAY WHEN DRIVING ON INTERSTATE AGAIN, SAME EXACT THING HAPPENED, ALARMS WENT OFF AND MY POWER STEERING IS OUT AGAIN. I SEE ISSUES RELATED TO THE POWER STEERING AND ARTICLES SAY THE 2010 FORD FUSION IS ONE OF THE, YET IT WASN'T RECALLED! I'LL BE CALLING THE FORD DEALER AGAIN,BUT I WON'T PAY WHAT THEY TELL ME TO FIX REPLACE THIS.

01/18/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TAKATA RECALL. I HAVE A 2010 FUSION WITH A RECALL ON THE PASSENGER SIDE. I AM TOLD THERE ARE NO PARTS AVAILABLE TO REPAIR IT SO I DO NOT HAVE FULL USE OF MY VEHICLE SINCE I CAN NOT USE THE FRONT PASSENGER SEAT. IT SEEMS THE MANUFACTURER SHOULD FIND ALTERNATE SUPPLIERS OR PROVIDE A REPLACEMENT UNTIL PARTS ARE AVAILABLE. I CALLED MY LOCAL DEALER AND WAS TOLD THERE IS NOTHING THAT CAN BE DONE. IS THE DRIVER SIDE AIRBAG SAFE? CAN A MALFUNCTIONING PASSENGER AIRBAG INJURE THE DRIVER OR REAR SEAT PASSENGERS?

01/17/2018
Components: STEERING
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A PREMATURE FAILURE WITH THE EPS AND THE EPS WARNING INDICATOR FLASHED "SERVICE POWER STEERING NOW". THE VEHICLE WAS TAKEN TO A DEALER (MATHIEU FORD, 664 SPRING ST, WINCHENDON, MA 01475, (978) 297-0001) WHO CLEARED THE CODE, BUT DID NOT PROVIDE A SPECIFIC DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE EPS WARNING INDICATOR REMAINED ILLUMINATED EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE AND WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/16/2018
Components: STEERING
Incident Date: 01/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT SHIFTED THE GEAR INTO DRIVE, THE STEERING WHEEL LOCKED UP AND THE CONTACT WAS UNABLE TO STEER LEFT OR RIGHT. THE CONTACT PARKED THE VEHICLE IN THE DRIVEWAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 126,000.

01/15/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: TAKATA RECA******
Summary

TAKATA RECALL...FORD SENT ME A RECALL ON THIS IN JULY 2016. SENT ANOTHER ONE IN DECEMBER 2017. AS OF THIS DATE, STILL NO PARTS TO REPLACE. *TR

01/15/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TAKATA RECALL I CANNOT USE MY CAR FOR MY FAMILY OR FRIENDS DUE TO THE TAKATA RECALL. WHY IS THIS TAKING SO LONG AND PUTTING MY FAMILY IN DANGER!

01/15/2018
Components: STEERING
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN ATTEMPTING TO PULL AWAY FROM A GAS PUMP AT A FILLING STATION, MY POWER STEERING ABRUPTLY QUIT WORKING AND A WARNING CAME UP ON MY SCREEN SAYING SOMETHING ABOUT POWER STEERING ASSIST. THE VEHICLE IS A 2010 FORD FUSION. IT PLACED ME IN A VERY DIFFICULT AND POTENTIALLY DANGEROUS SITUATION SINCE IT WAS DURING RUSH HOUR AT THE STATION. THIS LACK OF POWER STEERING INCREASED THE CHANCE OF A VEHICLE CRASH OF SOME KIND. I PURCHASED THIS VEHICLE NEW FROM A DEALER IN TOPEKA, KS. AT THE TIME OF THE INCIDENT, THE VEHICLE HAD LESS THAN 40,000 MILES AND IS IN EXCELLENT CONDITION. I AM A RECENTLY WIDOWED 70 YEAR OLD WOMAN WEIGHING LESS THAN 100 LBS AND I CANNOT TURN A VEHICLE WITHOUT POWER STEERING. THE VEHICLE REQUIRED REPLACING THE ELECTRIC POWER STEERING GEAR ASSEMBLY COSTING ME $1,266.33. THIS SAME ISSUE WAS RECALLED FOR 2011 AND 2012 FORD FUSIONS, BUT NO RECALL FOR 2010. PLEASE EXPLAIN WHY A RECALL WAS NOT ALSO DONE FOR 2010 FUSIONS SINCE THE ISSUES WERE IDENTICAL REGARDING SHUT DOWN OF POWER STEERING. I DO NOT KNOW HOW TO SEND THE INVOICE WITH THIS COMPLAINT, BUT CAN SEND IT SEPARATELY IF POSSIBLE

01/13/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TAKATA RECALL. FORD MOTOR RECALLED THE CAR IN JULY, 2016 AND HAS FAILED AND REFUSED TO FIX THE AIR BAG OR REPLACE THE CAR. I CANNOT ALLOW ANY PERSON TO BE IN THE CAR EXCEPT FOR ME, AS IT IS TOO DANGEROUS. FORD MOTOR HAS RECENTLY ISSUED A FOLLOW UP LETTER WITH FURTHER DELAYS TO FIXING MY CAR. FORD HAS DELIBERATELY DELAYED THE SOLUTION TO THE AIRBAG, IN ORDER TO FORCE PEOPLE LIKE ME TO SELL THE CAR OR USE IT AS A TRADE IN. IN ADDITION, WHILE OTHER MANUFACTURERS HAVE REPLACE THE FAULTY AIRBAG, FORD HAS NOT, AND I AM INFORMED THAT FORD MAY SEEK BE BE RELEASED IN THE TAKATA AIRBAG BANKRUPTCY.

01/11/2018
Components: AIR BAGS
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VETERANS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

01/11/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

SAFETY CONCERN!!! DEALERSHIP FAILURE TO OBTAIN AIRBAGS FOR TAKATA RECALL CLAIM. HAVE NOT ENCOUNTERED INCIDENT "YET". IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA.

01/11/2018
Components: ENGINE
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKCOAR******
Summary

TAKATA RECALL WHEN I BOUGHT THE CAR FROM A CAR LOT IT WAS SAID THAT IT WAS INSPECTED AND READY. ENDED UP HAVING TO REPLACE (2) MOTOR MOUNTS AND (1) TRANSMISSION MOUNT. WAS HAVING A VIBRATION FROM CAR, RUNNING, IN GEAR, AT STOPS, HOLDING BRAKE.

01/11/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL. I'VE SPOKEN WITH TWO FORD DEALERSHIPS, GREENWAY FORD IN ORLANDO ON 12/23 AND NORRIS FORD IN BALTIMORE ON 1/11, BOTH OF WHOM STATED THAT THERE AREN'T ANY AIRBAGS IN INVENTORY. OTHER SITES SEEM TO SUGGEST THE INVENTORY PROBLEM SHOULD BE SOLVED BY NOW. I RECEIVED MY NOTICE OF A RECALL MONTHS AGO. MY PARENTS DRIVE A NISSAN VERSA, AND THEIR NISSAN DEALERSHIP JUST GAVE THEM A RENTAL CAR TO DRIVE UNTIL THE PART COMES IN.

01/11/2018
Components: STEERING
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

STEERING FAILED WHILE DRIVING. I LOST STEERING ASSIST WHILE TURNING THE VEHICLE, VERY DANGEROUS. THE VEHICLE WAS VERY HARD TO CONTROL ESPECIALLY AT LOWER SPEEDS. WAS DRIVING AROUND TOWN 45 MPH SPEEDS STEERING ASSIST DID NOT RETURN. HAD TROUBLE CODE U3000 PULLED FROM COMPUTER, AND FOUND OUT THAT THE STEERING RACK NEEDED TO BE REPLACED.

01/10/2018
Components: STEERING
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

INTERMITTENTLY WHILE DRIVING - THE BATTERY INDICATOR WILL COME ON AND I WILL SUBSEQUENTLY LOSE POWER STEERING. IF I POWER OFF THE VEHICLE, THE INDICATOR GOES AWAY AND POWER STEERING RETURNS THE NEXT TIME I TURN IT ON. THE ISSUE WILL RESURFACE, AND IT IS NOW HAPPENING MORE FREQUENTLY. THIS IS THE SAME ISSUE THAT CAUSED A RECALL IN THE 2011 AND 2012 MODELS, HOWEVER, MY MODEL IS THE 2010.

01/10/2018
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD *JS

01/10/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GULLO FORD OF CONROE AT (281) 367-0000 (925 INTERSTATE 45 S, CONROE, TX 77301) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/09/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TAKATA RECALL

01/08/2018
Components: AIR BAGS
Incident Date: 06/28/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V684000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

"TAKATA RECALL" NO PARTS AVAILABLE TO FIX A KNOWN PROBLEM. VEHICLE IS BASICL Y OF NO USE FOR A FAMILY.

01/07/2018
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TAKATA RECALL (JUNE, 2016) REPAIR REMAINS INCOMPLETE WITH NO CREDIBLE COMPLETION DATE AVAILABLE. UNACCEPTABLE.

01/06/2018
Components: STEERING
Incident Date: 01/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

MY DAUGHTER WAS DRIVING AND POWER STEERING STOPPED. LIGHT CAME ON SERVICE POWER STEERING. NEEDLESS TO SAY A VERY DANGEROUS SITUATION FOR HER AND FOR EVERY ONE AROUND HER. 55000 MILES AND HAD 6 RECALLS. THIS TO SHOULD BE BECAUSE IF SHE HAD BEEN ON THE INTERSTATE AT 65 MPH I COULD HAVE LOST HER YESTERDAY SO SOMETHING NEEDS TO BE DONE.

01/05/2018
Components: STEERING
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

ADVANCE TRACK AND SERVICE POWER STEERING WARNINGS FLASHED WHILE VEHICLE WAS IN MOTION, PARKED CAR AND RESTARTED AND THE POWER STEERING WAS NO LONGER FUNCTIONING. HAD TO REPLACE EPAS SYSTEM

01/04/2018
Components: STEERING
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

THE ELECTRONIC POWER STEERING FAILS AS THE POWER STEERING MODULE FAILS TO COMMUNICATE. THIS IS AN ISSUE THAT COULD HAPPEN WHILE DRIVING WHICH COULD EASILY RESULT IN AN ACCIDENT. LUCKILY, MY CAR HAD BEEN PARKED WHEN I DISCOVERED THE ISSUE BUT QUITE A FEW PEOPLE HAVEN'T BEEN AS FORTUNATE. THEY'VE RECALLED MODEL YEARS 2011-2014 BUT THE DEFECT IS PRESENT IN THE 2010 MODELS AS WELL YET THEY WILL NOT ISSUE A RECALL.

01/04/2018
Components: STEERING
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN FAILURE WITH THE EPS AND THAT THE STEERING WHEEL FAILED TO TURN IN EITHER DIRECTION. THE VEHICLE WAS INSPECTED BY FIVE STAR FORD (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 922-9131), BUT WAS NOT DIAGNOSED TO DETERMINE THE SPECIFIC CAUSE OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM AN EPS RECALL, SO THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/04/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TAKATA RECALL - FORD SAYS PARTS TO COMPLY WITH RECALL 16S26 WILL NOT BE AVAILABLE UNTIL THE SPRING OF 2018 AT THE EARLIEST. THIS SERIOUSLY COMPROMISES THE UTILITY OF THIS VEHICLE.

01/03/2018
Components: STEERING
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I GOT 2 MESSAGES POP UP; POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. ALL OF THE SUDDEN MY POWER STEERING FAILED AND I NEARLY RAN INTO ANOTHER CAR WHILE TURNING RIGHT.

01/03/2018
Components: STRUCTURE
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY DRIVER SIDE DOOR IS NO LONGER OPERATIONAL FROM THE INSIDE. THIS HAPPENED WHILE I WAS PARKED. YOU CAN ROLL DOWN THE WINDOW (IF IT'S NOT FROZEN SHUT) AND REACH TO THE OUTSIDE TO UNLATCH FROM THE HANDLE. THIS CREATES A SAFETY ISSUE.

12/31/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS SENT A LETTER THAT I WOULD BE CONTACTED WHEN THE REPLACEMENTS WERE AVAILABLE

12/29/2017
Components: SERVICE BRAKES
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WHEN DRIVING BRAKES BECAME VERY WEAK ALMOST TO THE FLOOR, WE REPLACED THE BRAKES WITH STILL NO GOOD PEDAL. THEN WE REPLACED THE MASTER CYLINDER, ONCE IT WAS REPLACED IT WOULD NOT BLEED, AND STILL NO BRAKES. WE CALLED THE FORD DEALER AND WAS ADVISED THE FUSIONS WERE DIFFICULT TO BLEED ONCE MASTER CYLINDERS WERE REPLACED. WE SENT IT OUT FOR DIAGNOSTICS AT THE FORD DEALER AND WERE CHARGED $98.00. THEY CALLED AND SAID THE SYSTEM NEEDED TO BE BLEED BEFORE THEY COULD GIVE US AN EXACT ANSWER OF WHAT WAS WRONG AND THE WOULD BE AN ADDITIONAL $100. THEY CALLED A FEW DAYS LATER AND SAID IT NEEDED A MASTER CYLINDER. WE TOLD THEM WE JUST HAD REPLACED IT. THEY SAID MAYBE IT WAS A FAULTY PART, SO WE PICKED UP THE CAR EXCHANGED THE PART AND STILL HAVE THE SAME ISSUE. CALLED BACK TO THE FORD DEALER AND WAS TOLD THE ONLY OTHER THING IT COULD BE WAS THE HCU AND THAT WAS ABOUT $1600 TO CHANGE. SO 2 TOW BILLS, AND $200 LATER WE STILL HAVE NO BRAKES. AFTER EXTENSIVE RESEARCH WE HAVE SEEN THIS IS A VERY COMMON ISSUE WITH THE FORD FUSIONS AND THIS IS A VERY DANGEROUS ISSUE. FORD SHOULD ISSUE A RECALL ! LOSING BRAKES WHILE DRIVING IS DANGEROUS ! I WOULD LIKE A FORD REP TO CONTACT ME !

12/29/2017
Components: STEERING
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WE WERE DRIVING THE CAR THIS MORNING AROUND 5:30 AM GOING AROUND 50 MPH AND THE POWER STEERING STOPPED WORKING. IT WAS VERY DIFFICULT TO STEER THE CAR AND UNSAFE TO DRIVE NOW. YOU COULD BARELY TURN THE WHEEL GOING AT THAT SPEED. DASH SAYS SERVICE POWER STEERING BUT SHOWS NO CODES ONCE HOOKED UP.

12/28/2017
Components: STEERING
Incident Date: 12/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING ASSIST FAULT WARNING LIGHT CAME ON ABOUT TWO WEEKS AGO WHILE I WAS DRIVING, TURNED CAR OFF FOR A FEW MINUTES AND IT DISAPPEARED. THE NEXT DAY IT REAPPEARED WHILE I WAS DRIVING AND NEVER TURNED BACK OFF, LUCKILY WAS DOWN THE STREET FROM MY HOME & WASN'T IN DANGER OF CAUSING AN ACCIDENT. NOW ALONG WITH THAT WARNING LIGHT CAME SERVICE ADVANCETRAC. TOOK THE VEHICLE TO THE DEALERSHIP, PAID $129 FOR A DIAGNOSTIC TEST, WAS INFORMED THAT IT WAS GOING TO COST ME NEARLY $2,000 TO GET MY CAR FIXED. WHY WAS THE RECALL FOR THIS SAME EXACT ISSUE ONLY FOR 2011-2013 MODELS OF THE SAME EXACT CAR WITH THE SAME EXACT PARTS?!?!!?!?

12/28/2017
Components: WHEELS
Incident Date: 12/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

COMPLAINT INVOLVING FORD FUSION TIRE BOLTS AND LUG NUTS (2010 MODEL). THIS IS THE SECOND TIME THE TIRE BOLTS BREAK (3 ON THE FRONT RIGHT SIDE AND 2 ON THE FRONT LEFT SIDE). THE VEHICLE FRONT TIRE BOLTS AND LUG NUTS WERE FIXED BY THE ORIGINAL FORD DEALER FOR THE A RECALL FOR THIS SAME EXACT ISSUE RIGHT AFTER WE PURCHASED THIS CAR IN 2010. WE'VE RECENTLY NOTICED A DIFFERENCE DRIVING (BOTH CITY AND HIGHWAY) AND TOOK IT IN FOR NORMAL MAINTENANCE AND THE EXACT SAME ISSUE HAS AROSE AGAIN IN THE EXACT SAME LOCATION. FORD DEALERSHIP DOESN'T HAVE ANY ADDITIONAL RECALL ON THIS SAME ISSUE, HOWEVER WE'VE READ THAT THERE IS A LAWSUIT IN MI REGARDING SWOLLEN LUG NUTS AND WONDER IF THIS IS RELATED. FURTHER DOCUMENTATION WILL BE COLLECTED ONCE OUR REPAIR IS PAID FOR.

12/27/2017
Components: AIR BAGS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ALLAN VIGIL FORD IN FAYETTEVILLE, GA (275 GLYNN ST N, FAYETTEVILLE, GA 30214, PHONE: (770) 461-1151), BUT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

12/27/2017
Components: STEERING
Incident Date: 12/10/2017
Crash: No
Fire: No
Summary

WHILE DRIVING WITH MY FAMILY , MOVING ABOUT 50 MPH THE CHECK POWER STEERING AND SERVICE ADVANCTRAX CAME OVER THE INSTRUMENT PANEL. I THEN LOST ALL POWER STEERING. I WAS ABLE TO SAFELY GET IT TO THE SIDE OF THE ROAD. I AM NOT ABLE TO GET IT REPAIRED DUE TO COST. 12/10/17. 85,000 MILES

12/26/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER (TERREBONNE FORD LINCOLN, 339 ST CHARLES ST, HOUMA, LA 70360, (985) 876-5100) STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2017
Components: STEERING
Incident Date: 12/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE SERVICE POWER STEERING LIGHT CAME ON WHILE I WAS DRIVING & THE POWER STEERING WAS GONE, I COULD HARDLY TURN THE WHEEL! THANKFULLY IT DIDN'T CAUSE AN ACCIDENT, BUT NOW I'M ABOUT TO INCUR SOME HEFTY EXPENSES TO HAVE IT REPAIRED!

12/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL - MY VEHICLE HAS BEEN UNDER A SAFETY RECALL FOR 18 MONTHS AND THE MANUFACTURER HAS STILL NOT PROVIDED A FIX AND HAS NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. THE DATE BELOW FOR "WHEN DID THIS HAPPEN" IS THE ORIGINAL RECALL DATE ON MY VEHICLE.

12/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/24/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

DRIVER'S SIDE SEAT HEATER MALFUNCTIONED CAUSING SEAT LINING MATERIAL TO IGNITE AND BURN HOLE IN SEAT LEATHER AND UNDERLYING MATERIAL. ALSO SCORCHED DRIVER'S COAT AND PRODUCED ACRID SMOKE. THIS HAPPENED WHILE DRIVING ON CITY STREET. DRIVER WAS WEARING HEAVY WINTER COAT AND SO DID NOT FEEL THE HEAT IMMEDIATELY.

12/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THERE WAS A RECALL SENT OUT ON DEFECTIVE AIRBAGS BUT FORD MOTOR COMPANY IS AT THE COMPLETE MERCY OF TAKATA AND REFUSES TO DO ANYTHING ABOUT IT. IT IS EXTREMELY DANGEROUS DRIVING THIS CAR. *TR

12/24/2017
Components: SERVICE BRAKES
Incident Date: 12/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I WAS BRAKING ACROSS ROUGH (EXPERIENCE 1: MARCH 2017) AND ICY (EXPERIENCE 2: DECEMBER 2017) TERRAIN WHEN MY ABS REACTED TO THE SITUATION. AFTER BOTH EXPERIENCES, MY BRAKES BECAME "SQUISHY" AND I WAS UNABLE TO GET A COMPLETE IMMEDIATE STOP. IT TOOK LONGER TO BRAKE, AND I HAD TO PUSH THE PEDAL TO THE FLOOR IN ORDER TO COME TO A COMPLETE HALT. AFTER PUTTING THE CAR INTO PARK, AND TURNING THE ENGINE OFF AND BACK ON AGAIN, THE SQUISHY BRAKES REMAINED. THE ONLY WAY TO GET A FULL COMPLETE STOP NOW IS TO PUMP THE BRAKES CONTINUOUSLY AS I AM BRAKING. IT SEEMS THAT WHEN THE ABS PUMP GOES OFF, THE OPEN VALVE GETS STUCK OPEN CAUSING THE BRAKE FLUID TO CIRCULATE THROUGH THE PUMP. PUMPING THE PEDAL HELPS, BUT DOES NOT SOLVE THE PROBLEM.

12/23/2017
Components: POWER TRAIN
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

AS WE DROVE OVER THE OVERPASS, SLOWING TO COME TO A STOP SIGN ONTO THE FOUR LANE INTO TOWN, OUR CAR SUDDENLY STOPPED IN THE DRIVING LANE. WE WERE LATER TOLD THE PTU ASSEMBLY LOCKED UP INTERNALLY, MAKING THE CAR IMMEDIATELY UNMOVABLE FORWARD NOR BACKWARDS UNTIL REPLACED. NO HISTORY NOR SYMPTOMS OF ISSUES BEFORE THIS. IT WOULD HAVE CONTRIBUTED TO A LARGE ACCIDENT IN THE HEAVY TRAFFIC, IF IT HAD OCCURRED EARLIER IN THE DAY AS IT COULD NOT BE MOVED, NOR HAD WE ANY SIGNS AT THE TIME. WE WERE STUCK IN DRIVING LANE LATE IN THE EVENING, WAITING ON A TOW TRUCK TO HAUL IT TO DEALERSHIP. THEY REPLACED IT, AT OUR EXPENSE, WITH THE MECHANIC, NOTING HE HAD THE SAME ISSUE WITH THE SAME MAKE AND MODEL OF HIS OWN. WE WERE ALSO TOLD THERE WAS NO RECALL NOR EGRESS FOR US TO RESOLVE THIS ANY OTHER WAY. WE HAVE THE PAYMENT AND SERVICE ORDER AVAILABLE FOR REVIEW. THIS IS QUITE DISTURBING, AS IT WAS OVER $1800 OUT OF POCKET FOR JUST THIS REPAIR, WHICH I FOUND WAS A MORE COMMON ISSUE THAN WAS PREVIOUSLY THOUGHT. I FOUND OUR THAT THERE WAS A RECALL, BUT FOR ONLY CERTAIN PLANTS, ALTHOUGH OTHERS NOTED THE SAME ISSUES AS WELL. TO KNOW THAT THERE IS A RECALL FOR THIS SAME ISSUE, BUT ONLY IN CERTAIN PLANTS IS A CONCERN, AS THEY KNOW OF THE ISSUE AND HAZARDS OF IT, BUT DID NOT FEEL IT PERTINENT TO RELAY THIS TO THE GENERAL PUBLIC WHO USED THEIR PRODUCT, AT THEIR EXPENSE, NOT KNOWING OF RISKS. I JUST FOUND OUT OF THIS AVENUE TODAY TO HELP OTHERS KNOW OF THIS AND TAKE ACTION TO AVOID FURTHER ISSUES AND SAFETY RISKS.

12/22/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HOLLINGSWORTH RICHARDS FORD, 7787 FLORIDA BLVD, BATON ROUGE, LA 70806) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2017
Components: AIR BAGS
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

FORD NOTIFIED ME OF A RECALL ON MY 2010 FORD FUSION CONCERNING RF AIRBAG IN JULY, 1916. HAVE HEARD NOTHING FROM THEM SINCE. LOCAL DEALER CANNOT HELP.

12/21/2017
Components: STEERING
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

ME AND MY DAUGHTER WERE ON THE WAY TO GO CHRISTMAS SHOPPING AND A WARNING SIGN CAME ON WITH A CAUTION SOUND SAYING POWER STEERING SERVICE NOW AND NOT EVEN 2 MINUTES LATER AS WE PULLED INTO THE PARKING LOT MY STEERING WHEEL BECAME SO TIGHT I COULDN'T TURN IT TO PARK AND WAS STRANDED AT A WALMART. I THANK GOD IT DIDN'T HAPPEN WHILE I WAS DRIVING A NORMAL SPEED. THIS IS VERY VERY DANGEROUS FORD! I SEE SIMILAR COMPLAINTS AND I HOPE THIS WILL BE FINANCIALLY COVERED BY YOUR COMPANY EVEN THOUGH I DON'T SEE THE RECALL ON MY 2010 BUT IT'S HAVING THE SAME PROBLEM AS THE OTHER YEAR MODELS 🤔

12/20/2017
Components: STEERING
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WHILE DRIVING HOME FROM WORK ON A MAIN HIGHWAY, THE "POWER ASSIST STEERING FAULT" WARNING CAME ON AND I WAS UNABLE TO STEER THE VEHICLE. I WAS FORCED TO HAVE THE CAR TOWED TO A REPAIR SHOP. I AM LUCKY THAT THIS DID NOT OCCUR WHILE TRAVELING AT HIGHWAY SPEEDS.

12/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY FORD BREAUX BRIDGE AT (337) 504-7340 (2022 REES ST, BREAUX BRIDGE, LA 70517) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED 1) STEERING COLUMN BROKE 2 TIMES- DEALER REPLACED AT NO CHARGE (1 WK AFTER PURCHASE.) 2) AIRBAG LIGHT WOULD COME ON AUTOMATIC AFTER EVERY OIL CHANGE. 3) DRIVER SIDE FRONT DOOR HANDLE BROKE 2 TIMES 4) ON JULY 19,2014 GAS PEDAL BROKE. 5) CANISTER PURGE VALVE BROKE. 6) DRIVER SIDE WINDOW LIFT MOTOR BROKE. UPDATED 9/19/18*JB

12/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TAKATA RECALL STILL WAITING ON A FIX FOR OVER A YEAR.

12/19/2017
Components: STEERING
Incident Date: 12/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING WENT OUT WHEN STARTED VEHICLE- HAVE NO POWER STEERING NOW

12/19/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SUNSELT FORD OF AMERICUS AT (888) 490-2300 LOCATED AT 1710 US-280, AMERICUS, GA 31709 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/18/2017
Components: STEERING
Incident Date: 12/15/2017
Crash: No
Fire: No
Summary

MY POWER STEERING WAS INTERMITTENTLY GOING OUT WHILE IN PARK OR WHILE DRIVING OVER THE PAST TWO YEARS. IT BEGAN OCCURRING DAILY OVER THE PAST MONTH, AND NOW HAS PERMANENTLY GONE OUT.

12/18/2017
Components: STEERING
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL-CONTACT OWNS A 2010 FORD FUSION... BOUGHT VEHICLE USED... CONTACT HAD NOT RECEIVED ANY RECALL LETTERS.... VEHICLE WAS PURCHASED IN APRIL OF 2017 ..... A/C FAILING.... WHEN VEHICLE KNOB IS TURNED ON FOR AC THE VEHICLE BLOWS HOT AIR.... POWER STEERING IS FAILING..... BACKING OUT OF PARKING SPACE POWER STEERING FAILED... CONTACT HAD TO TURN VEHICLE OFF AND BACK ON... 1RECALLSASSOCIATED WITH THIS VINWHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. MANUFACTURER'S NOTES TO CHECK FOR NON-SAFETY-RELATED PROGRAMS APPLICABLE TO YOUR VEHICLE, SEE HTTP://WWW.FORD.COM/ OR WWW.LINCOLN.COM OR CALL YOUR FORD OR LINCOLN DEALER. CONTACT GIVE NUMBER TO FORD

12/15/2017
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TAKATA RECALL FOR MY CAR WAS NEVER REPLACED, CAUSE V & H AUTOMOTIVE, INC. NEVER GOT ANY AIR BAGS TO REPLACE IN ANY OF THE FORD CARS PER THEM AS OF 12-15-2017. SO WHAT ARE YOU GOING TO DO ABOUT THIS PROBLEM?

12/14/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (J.C. LEWIS FORD, SAVANNAH, GA, 912-925-0234) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/27/18*JB

12/13/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WETZEL FORD AT (765) 966-0505 (4500 NATIONAL RD E, RICHMOND, IN 47374) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *LN UPDATED 8/27/18*JB

12/13/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY CAR IS PART OF THE AIR BAG RECALL, WHICH WAS ISSUED OVER A YEAR AND A HALF AGO. I STILL HAVE NOT BEEN NOTIFIED THAT A REPLACEMENT PART IS AVAILABLE TO FIX THIS SERIOUS ISSUE. I HAVE CONTACTED A DEALER AND WAS TOLD THAT THEY CANNOT DO ANYTHING SINCE THERE ARE NO REPLACEMENT PARTS BEING MADE AVAILABLE.

12/13/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING ASSIST FAULT MESSAGE IN THE MESSAGE CENTER WHEN BACKING OUT OF DRIVEWAY ON TO THE ROAD. POWER STEERING FAILED BUT WAS ABLE TO PULL BACK INTO DRIVEWAY. TURNED CAR OFF AND RETURNED LATER AND THE ERROR WAS GONE WHEN RESTARTED THE CAR. HAS HAPPENED TWICE SINCE 11/25/2017. ALSO WHILE DRIVING SERVICE ADVANCETRAC MESSAGE APPEARED. THIS WAS BEFORE THE SECOND POWER STEERING ASSIST FAULT MESSAGE OCCURRED. TOOK TO THE FORD DEALER TODAY BUT SINCE THE CODES WERE GONE FROM THE MESSAGE CENTER THEY COULD NOT DIAGNOSE THE PROBLEM. TOLD TO DRIVE THE CAR BACK TO DEALER IF THE MESSAGE HAPPENED AGAIN BUT IF I HAVE NO POWER STEERING THIS IS ALMOST IMPOSSIBLE.

12/13/2017
Components: AIR BAGS
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TAKATA RECALL THE RECALL WAS ISSUED OVER ONE YEAR AGO AND NO REMEDY IS STILL AVAILABLE. IF AN ACCIDENT OCCURS, I WOULD WANT MY AIRBAGS TO WORK PROPERLY. WHY IS IT TAKING SO LONG FOR FORD TO FIX IT'S CUSTOMER'S VEHICLE AIRBAGS? DO THEY NOT CARE ABOUT OUR SAFETY OR WANT US TO CONTINUE BUYING THEIR CARS?

12/11/2017
Components: STEERING
Incident Date: 12/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DROVE THE VEHICLE OUT FOR LUNCH AND WAS JUST FINE. AFTER LUNCH, I GOT INTO MY VEHICLE AND WENT ON TO DRIVE BACK TO WORK. THAN MY STEERING WHEEL COMPLETELY STOPPED WORKING AND THE WARNING LIGHTS CAME ON. " SERVICE POWER STEERING NOW" . LUCKILY THERE WAS NO CAR WHEN I BRAKED AND JUST MINOR HIT THE CURB. SO I TRIED MY BEST TO DRIVE IT OUT OF TRAFFIC AND MADE IT TO A PARKING LOT. READ SOME INFORMATION ABOUT THIS POWER STEERING, AND LOOKED LIKE I'M NOT THE ONLY ONE WITH THIS PROBLEM. THIS IS DEFINITELY A SAFETY HAZARD CAUSE I USE TOLLWAYS AND HIGHWAYS TO GET TO WORK AND HOME, IF THIS HAPPENED DURING THAT TIME, I MIGHT NOT BE THE ONE TYPING THIS TO YOU GUYS. HOPEFULLY THIS GETS FIXED SO OTHER PEOPLE DON'T FACE THIS SITUATION.

12/10/2017
Components: POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.

12/09/2017
Components: SERVICE BRAKES
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC2AR******
Summary

IN MY 2010 FORD FUSION SPORT, MY BRAKES GO SOFT AND SPONGY ANY TIME THE ABS GETS ACTIVATED. AFTERWARD, I HAVE TO PUSH THE BRAKE PEDAL ALL THE WAY TO THE FLOOR TO GET ANY BRAKING. IF I PUMP THE BRAKES SEVERAL DOZEN TIMES, IT COMES BACK TO NORMAL, BUT THE MAIN PROBLEM IS WHEN IT UNEXPECTEDLY GOES SPONGY WHILE DRIVING. IT IS A COLLOSAL SAFETY ISSUE. I HAVE HAD THE DEALERSHIP ATTEMPT TO FIX THIS SEVERAL TIMES BY BLEEDING THE BRAKE LINE AND CHANGING OUT ALL OF THE BRAKE FLUID, ALL TO NO AVAIL. ON SEVERAL FORD FORUMS, IT IS ALLEGEDLY A KNOWN ISSUE WITH THE HYDRAULIC CONTROL UNIT. I AM GOING TO HAVE IT REPLACED, BUT FORD HASN'T SEEN FIT TO ISSUE A RECALL YET.

12/08/2017
Components: STEERING
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

AFTER STARTING THE CAR A NOTICE CAME ON THE MESSAGE CENTER THAT SAID A STEERING FAULT OCCURRED. AS I DROVE AWAY THE POWER ASSIST WAS NON EXISTENT AND IT TOOK ALL THE STRENGTH I HAD TO MOVE THE STEERING WHEEL. WHEN I TURNED OFF THE IGNITION AND RESTARTED THE CAR THE PROBLEM WENT AWAY. NOW I WORRY IT WILL REOCCUR WHILE AT HIGHWAY SPEED OR TURNING AT AN INTERSECTION.

12/07/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA RECALL IT HAS BEEN APPROX. 2 YEARS SINCE I RECEIVED A RECALL NOTICE INFORMING ME OF A VERY DANGEROUS CONDITION CONCERNING MY AIR BAGS. AS OF THIS 12/07/ 2017 I HAVE NOT BEEN ABLE TO GET THIS DANGEROUS CONDITION CORRECTED. FORD IS UNABLE TO ADDRESS THIS RECALL BECAUSE THEY HAVE NOT RECEIVED THE NECESSARY PARTS. I HAVE RECEIVED A NOTICE THAT TAKATA HAS FILED FOR BANKRUPTCY I WANT MY AIR BAG RECALL COMPLETED AND MY CAR EQUIPPED WITH SAFE AIRBAGS.

12/07/2017
Components: AIR BAGS
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL. WE RECEIVED THE RECALL NOTICE IN JULY 2016 AND AS OF DECEMBER 2017 WE ARE STILL BEING TOLD THAT NONE OF THE DEALERS HAVE THE PARTS TO FIX THE PROBLEM. I WOULD SAY THAT QUALIFIES AS FAILING TO REMEDY THE PROBLEM IN A TIMELY MANNER, BUT I'M NOT SURE HOW THESE THINGS ARE MEASURED.

12/06/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEW SOUTH FORD AT (601) 693-6821 (1200 N FRONTAGE RD, MERIDIAN, MS 39301) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

12/04/2017
Components: AIR BAGS
Incident Date: 05/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKC5AR******
Summary

TAKATA INFLATORS

12/04/2017
Components: STEERING,SUSPENSION
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA8AR******
Summary

TAKATA RECALL, I HAVE A 2010 FORD FUSION. I HAVE ONLY 62,000 MILES ON MY VEHICLE. I LEFT WORK WAS CROSSING A BUSY BRIDGE AND LOST MY POWER STEERING AND ADVANCED TRACKING AT THE SAME TIME. AS I WAS TURNING LEFT ONTO THE BRIDGE IN TRAFFIC I LOST CONTROL AND ALMOST WENT INTO THE SIDE OF ANOTHER VEHICLE. I BEGAN GETTING SERVICE POWER STEERING AND SERVICE ADVANCE TRACKING ALERTS. I HAVE RESEARCHED THIS SINCE IT HAPPENED NOVEMBER 28TH 2017. I FIND THERE WAS A RECALL FOR THE YEAR AFTER 2011. I CAN NOT BELIEVE MY SAFETY WAS IN JEOPARDY AND I AM RESPONSIBLE FOR PAYING FOR A DEFECT THAT HAS AFFECTED MANY VEHICLES OF THE SAME YEAR. I NEED HELP.

12/04/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH AND MAKING A LEFT TURN, THE POWER STEERING SEIZED AND THE POWER STEERING, ADVANCE TRACK, AND TIRE PRESSURE INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO FORCEFULLY PULL THE VEHICLE OVER AND CALLED FOR ASSISTANCE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

12/04/2017
Components: AIR BAGS
Incident Date: 11/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL I BROUGHT MY FORD FUSION INTO CANADA AND NOW THE INSPECTOR TOLD ME I HAVE THE RECALL16S26 AND I WENT TO DEALER THEY TOLD ME THEY DON'T HAVE THE PART AND THEY DON'T HAVE ESTIMATE TIME FOR THE PART AND I CALLED FORD CANADA THEY TOLD ME WE DON'T HAVE AN ANSWER ABOUT THIS ISSUE AND YOU CAN'T DRIVE THE CAR OR EVEN INSURE IT! CAN SOME ONE TOLD US WHAT WE CAN DO! ITS BIG DAM COMPANY !ILL NEVER BUY FORD AGAIN AND NEVER RECOMMEND IT FOR ANYONE, AND THEY DON'T ANSWER CUSTOMER EQUATION THEY JUST SAY WE DON'T HAVE AN ANSWER FOR YOU!!! THEN WHO HAS THE ANSWER FOR US!! WHAT WE SHOULD DO WITH OUR VEHICLES !! CAN'T DRIVE IT IN CANADA AND CAN'T IMPORT IT AND CAN'T INSURE IT !! ITS ABOUT 124 700 MILE

12/04/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

13N03 ELECTRONIC THROTTLE BODY EXTENDED COVERAGE I IMPORT MY VEHICLE TO CANADA ON 23/NOV/2017 FROM USA, AND WHEN I WENT TO INSPECTION FOR IMPORTING PROCESS THEY GIVE ME REPORT THAT I HAVE THE ISSUE OF 13N03, SO PLEASE ADVICE, OTHER WISE I HAVE MY CAR NOT INSURED AND NOT PASSED THE INSPECTION WITH OTHER BIGGER ISSUE 16S26 PLEASE ADVICE WHAT THE ERROR OF THE CAR, FORD CANADA DON'T HAVE ANY ANSWER FOR THERE CUSTOMER, AND DEALERS DON'T HELP US WITH THIS CASE.

12/02/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TAKATA RECALL - SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 . RECEIVED A RECALL NOTICE DATED 7-2016. HAVE MADE MANY ATTEMPTS TO HAVE THE AIRBAGS REPLACED SINCE I RECEIVED THE NOTICE UNTIL THE PRESENT. I KEEP GETTING THE SAME ANSWER - PARTS ARE NOT AVAILABLE YET TO REPAIR THE AIRBAGS. IT HAS BEEN ALMOST A YEAR AND A HALF AND I AM STILL WAITING. I CALLED AGAIN YESTERDAY AND RECEIVED THE SAME ANSWER. SAFETY IS MY PRIMARY CONCERN. I DON'T KNOW HOW THEY ARE ALLOWED TO DRAG THIS OUT THIS LONG, WHEN THIS COULD RESULT IN INJURIES OR EVEN DEATH. HOW CAN I GET THIS RESOLVED NOW?

12/02/2017
Components: STEERING
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING HOME FROM WORK, ON A CITY STREET, I NOTICED A LIGHT COME ON IN MY DASH ABOUT POWER STEERING FAULTY OR SOMETHING OF THAT NATURE. AS I TURNED IN THE DRIVEWAY OF MY HOME, THE STEERING WHEEL WAS EXTRA HARD TO TURN. IT HAPPENED A COUPLE TIMES PRIOR TO THIS BUT I TURNED CAR OFF AND RESTARTED IT AND THE PROBLEM WAS CORRECTED. THIS TIME IT WILL NOT CORRECT ITSELF BY RESTARTING CAR. I HAVEN'T DRIVEN CAR IN 4 MONTHS BECAUSE OF THIS ISSUE,ALTHOUGH I AM STILL PAYING ON THIS CAR. I HAVE READ SEVERAL COMPLAINTS ABOUT THE POWER STEERING FAILING ON THIS MAKE AND MODEL CAR. I'M TO SCARED TO DRIVE IT NOW BECAUSE I DON'T WANT TO HURT OTHERS OR MYSELF TRYING TO GET IT TO THE DEALERSHIP.

12/02/2017
Components: STEERING
Incident Date: 11/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAOAR******
Summary

WAS DRIVING 2010 FUSION WHEN FRONT RIGHT TIRE WENT FLAT. POWER STEERING IMMEDIATELY STOPPED WORKING, BUT WAS BARELY ABLE TO GET OUT OF TRAFFIC AND PULL OVER. AFTER GETTING CAR TOWED HOME, PUT COMPUTER ON CAR. GAVE STEERING ANGLE SENSOR 1 & 2 MALFUNCTION CODE. DEALERSHIP STATES ELECTRIC STEERING RACK NEEDS REPLACED BUT RECALLS DID NOT COVER 2010, BUT COVERED 2011 THROUGH 2014 FOR SAME ISSUE. LUCKILY, NO COLLISION OCCURRED. SERIOS SAFETY ISSUE!

12/01/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TAKATA RECALL--I HAVE RECEIVED TWO NOTICES ABOUT RECALL AND HAVE BEEN TO MY DEALERSHIP SEVERAL TIMES AND THEY TELL ME EACH TIME THAT THEY HAVE TRIED BUT CANNOT GET THE PARTS FOR REPLACEMENT OF AIRBAGS UNDER RECALL. CAN YOU SEND THEM DIRECTLY TO ME?

12/01/2017
Components: STEERING
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

2010 FUSION STEERING MALFUNCTIONED WHILE BACKING OUT OF PARKING SPOT. CHECK ENGINE LIGHT CAME ON READING ADVANCETRAC POWER ASSIST WARNING. I HAD NO POWER STEERING.

11/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I TOOK MY 2010 FORD FUSION INTO CROSS ROADS FORD IN SHELBY NC - TELEPHONE NUMBER 704-482-6791 FOR THE GAS TANK RECALL IN JANUARY 2017. THE RECALL IS NUMBER 15534. THE DEALORSHIP SAID THAT THEY DID THE RECALL BUT I CONTINUED TO SMELL FUEL VAPORS. IN THE MEANTIME CLASSIC FORD HAS BEEN PURCHASED BY CLASSIC FORD AND THE SERVICE MANAGER, [XXX] IS TELLING US THAT THIS IS MY PROBLEM AND THAT CLASSIC IS NOT RESPOSNILBLE FOR CROSS ROADS MAINTENANCE ISSUES. I CONTACTED CROSS ROADS FORD AGAIN SEVERAL MONTHS LATER AND THEY SAID THAT THEY HAD ALREADY PERFORMED THE RECALL AND THAT IT WOULD COST ME TO HAVE THEM TO CHECK THE ISSUE AGAIN. I TOOK MY CAR TO EARL TINDOL FORD GASTONIA NC O N NOVEMBER 28 AND SERVICE REP THAT THE VALVE ON THE GAS TANK WAS APPARENTLY NOT FIXED OR FIXED PROPERLY. I CALLED THE FORD MOTOR COMPANY CUSTOMER SUPPORT ON WEDNESDAY, NOVEMBER 28 TO SEE IF THEY WOULD ASSIST WITH THE ISSUE AND I WAS DIRECTED BACK TO THE DEALERSHIP (CLASSIC FORD) THAT ORGINALY PERFORMED THE RECALL. I CONTACTED [XXX] AT CLASSIC FORD ON NOVEMBER 28 AND HE SAID TO BRING THE VEHICLE IN AND THEY WOULD LOOK AT THE ISSUE. I WAS NOTIFIED ON NOVEMBER 30 THAT THE VALVE IS APPARENTLY NOT WORKING CORRECTLY AND THAT THIS WAS A NON COVERED CHARGE SINCE THE RECALL WAS ALREADY PERFORMED. I PERCEIVE THAT THIS IS A BAD SAFETY PROBLEM BECAUSE OF THE GASOLINE VAPOR SMELL AND THE VEHICLE COULD IGNITE. I FEEL THAT MY CAR SHOULD BE FIXED AT NO CHARGE BECAUSE I HAVE CONTINUED TO SMELL GASOLINE EVEN AFTER THE RECALL. I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/30/2017
Components: WHEELS
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE CONTACT TOOK THE VEHICLE TO BE INSPECTED AND WAS INFORMED THAT THE LUG NUTS WERE DEFECTIVE. THE VEHICLE WAS TAKEN TO FORD WEST LEST HERR (10 CAMPBELL BLVD, GETZVILLE, NY 14068, 716-698-5464). THE VEHICLE WAS NOT REPAIRED DUE TO COST. THE FAILURE MILEAGE WAS 65,049.

11/30/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL: HAVE MADE REPEATED REQUESTS TO LOCAL FORD DEALER AS TO AVAILABILITY OF REPLACEMENT AIRBAGS. TO DATE FORD MOTOR COMPANY HAS FAILED TO MAKE REPLACEMENT PARTS FOR TAKATA AIRBAGS AVAILABLE TO FORD DEALERS IN THE SAN DIEGO AREA. FORD MOTOR COMPANY HAS AN OBLIGATION TO PROVIDE REPLACEMENT AIRBAGS IN A TIMELY MANNER. THE FIRST RECALL NOTICE FOR THESE AIRBAGS WAS SENT OUT JULY 2016.

11/29/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TAKATA RECALL: NO REMEDY YET. HAS BEEN FAR TOO LONG.

11/29/2017
Components: STEERING
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

POWER STEERING ASSIST FAULT OCCURRED AS I WAS DRIVING DOWN THE ROAD AT 60MPH. THANKFULLY I WAS ABLE TO GLIDE TO THE SHOULDER OF THE ROAD. PROCEEDED TO TURNED CAR OFF WAITED MOMENTARILY THEN TURNED IT BACK ON AND THE FAULT CLEARED. CONTINUED TO DRIVE HOME, PARKED IT IN THE GARAGE AND THE NEXT MORNING WHEN TO START IT UP. IT NOW READS POWER STEERING ASSIST FAILURE AND I NO LONGER HAVE POWER-STEERING. FORD OFFERS A RECALL FOR THE EXACT SITUATION I AM FACED WITH FOR MODELS OF 2011-2013, REQUEST THE ASSISTANCE OF THE NHTSA TO ORDER FORD TO EXTEND THE RECALL TO INTO THE EARLIER MODELS OF THE FORD FUSION TO PREVENT THE SAME OCCURRENCE TO THOSE LESS FORTUNATE WITH THE STRENGTH TO STEER A VEHICLE THAT LOOSES POWER STEERING CONTROL MIDST THE DRIVE.

11/29/2017
Components: STEERING
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE STEERING WHEEL COULD BARELY TURN LEFT OR RIGHT. GREEN FORD IN GREENSBORO, NORTH CAROLINA WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

11/28/2017
Components: STEERING
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

STEERING FROZE AND WOULD NOT TURN. SERVICE POWER STEERING WARNING CAME ON. HAD TO TURN THE CAR ON AND OFF 3 TIMES TO GET PER STEERING BACK. I WAS IN THE PARKING LOT EXITING WHILE THIS OCCURRED DRIVING IN A STRAIGHT LINE, AFTER JUST TURNING THE CAR ON.

11/27/2017
Components: STEERING
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DROVE MY CAR TO WORK AND HOME FRIDAY AND EVERYTHING WAS FINE. SATURDAY MORNING, I WENT TO START THE CAR AND I COULDN'T MOVE THE STEERING WHEEL AND I HAD A MESSAGE THAT STATED "SERVICE POWER STEERING NOW" FORD IS AWARE OF THE ISSUE BUT REFUSED TO PAY TOWARDS THE EXPENSE OF THE CAR, STATED THE PART IS NOT RECALLED SO THERE IS NOTHING THEY CAN DO. THEY CHARGED ME $1800 TO FIX THE CAR, AND STATED THAT THEY WOULD FIX ONE OF THE RECALLS BUT NOT THE OTHER DUE TO LACK OF PARTS. FORD IS VERY AWARE OF THIS ISSUE, THEY EVEN HAD A CLASS ACTION LAWSUIT FOR THE 2010 FORD FUSION POWER STEERING. THIS IS NOT SAFE, MY 8 YEAR OLD DAUGHTER COULD OF BEEN IN THE CAR WHEN IT WENT OUT. I HOPE THIS IS NOT TAKEN LIGHTLY.

11/27/2017
Components: STEERING
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

POWER STEERING WENT OUT WHILE I WAS DRIVING AND I HIT A POLE ON THE HIGHWAY. BROKE MY MIRROR. NO OTHER DAMAGE. TOOK MY CAR TO FORD AND THEY ARE TELLING ME THAT I HAVE 2 WRONG SIZE TIRES ON MY CAR AND THAT IS THE REASON WHY MY POWER STEERING WENT OUT. I HAVE RECEIPTS FROM FIRESTONE STATING THAT THEY PUT THE CORRECT TIRES ON MY CAR. FORD IS TELLING ME THAT THEY PUT ON THE WRONG SIZE. MY RACK AND PINION IS FAULTY. NOT MY TIRES.

11/26/2017
Components: SERVICE BRAKES
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

BREAK PEDAL GOES TO FLOOR NO EFFECT UNTIL PUMPED TWICE. INTERMITTENT PROBLEM IS OCCURRING MORE OFTEN. DEALERSHIP DIDN'T DIAGNOSE CAUSE.

11/24/2017
Components: STEERING
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT CALLED PAYNE WESLACO FORD AT 956-619-6026 AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

11/22/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CLASSIC FORD OF MADISON, 6251 N RIDGE RD, MADISON, OH 44057) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/22/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD ST PETERSBURG (2525 34TH ST N, ST. PETERSBURG, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/22/2017
Components: STEERING
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WIFE PARKED VEHICLE EVERYTHING OK, ON EXITING PARKING LOT SERVICE POWER STEERING NOW NOTIFICATION CAME ON UNABLE TO TURN CAR STOPPED CALLED DEALER FOR REPAIR 11/15/2017. HAD TOWED TO STIVERS FORD LINCOLN DEALER IN WEST DES MOINES, IA. UNABLE TO DO REPAIRS TILL AFTER THANKSGIVING 11/27/17. BROUGHT TRAILER TO DEALER AND PICKED UP TRANSPORTED FUSION HOME AND TOOK INTO SHOTTENKIRK FORD DEALER INDIANOLA, IOWA 11/21/17. THEY CHECK CODES, NO RECALL ON 2010 MODEL BUT IS RECALL ON IDENTICAL PROBLEM ON 2011'S, REPLACED DEFECTIVE RACK, FOUR WHEEL ALIGNMENT. FUSION HAD 74,022 MILES, COST ON REPAIR $1883.52

11/21/2017
Components: AIR BAGS
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TAKATA RECALL THE DEALER TELLS ME THAT THE NECESSARY PARTS ARE NOT YET AVAILABLE FOR THIS CAR!!

11/20/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL. WE RECEIVED THE RECALL NOTICE IN JULY 2016, NOW 16 MONTHS AGO. I HAVE CALLED OUR LOCAL DEALER (SAN JUAN CAPISTRANO, CA.) MANY TIMES AND HAVE ALWAYS BEEN TOLD THE SAME THING....THEY ARE NOT AVAILABLE AND DON'T KNOW WHEN THEY WILL BE. I EVEN WROTE TO FORD ON 1/16/17, SAYING MY CAR WAS SITTING IN THE GARAGE ALL THIS TIME, I AM SCARED TO HAVE A PASSENGER IN THAT SEAT, HEARING ABOUT DEATHS AND INJURIES. I HAVE NO USE FROM MY CAR SINCE THAT TIME (THE BATTERY KEEPS DYING FROM MISUSE!) I ASKED FOR A LOANER CAR IN THE MEANTIME (AS A TOYOTA OWNER FRIEND OF MINE WAS GIVEN!) AND HAVE BEEN REFUSED. THEY WROTE TO SAY THAT I HAVE BEEN "PROVIDED A RESPONSE TO YOUR REQUEST". I HAVE GIVEN UP CALLING AND WRITING AS THERE IS NO SATISFACTION. NO CAR, NO LOANER CAR, AND NO NEWS OF A FIXED/NEW PASSENGER AIRBAG!!

11/19/2017
Components: STEERING
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

POWER STEERING SUDDENLY STOPPED WORKING AS I WAS ENTERING AN INTERSECTION AFTER A RED LIGHT HALF A MILE FROM MY HOME. I WAS STARTING TO TURN LEFT WHEN IT WENT OUT, LEAVING ME UNABLE TO TURN THE VEHICLE. I WAS ABLE TO BARELY DODGE ANOTHER VEHICLE AND CONTINUE STRAIGHT THROUGH THE INTERSECTION AND PULL INTO AN EMPTY LOT. I HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP. THE DEALERSHIP SERVICE DEPARTMENT SAID THAT THE STEERING GEAR AND DRIVER SIDE AXLE SEAL NEED TO BE REPLACED. THE VEHICLE HAS LESS THAN 56,000 MILES AND HAS NEVER BEEN IN A COLLISION.

11/19/2017
Components: AIR BAGS
Incident Date: 06/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL I'VE BEEN NOTIFIED THAT MY AIRBAGS MIGHT KILL ME. THERE ARE NO PARTS AVAILABLE TO REPLACE THEM. THIS REDUCES THE VALUE OF MY VEHICLE BY AN AMOUNT I CANNOT ESTIMATE. OF COURSE, IF IT KILLS ME, I PROBABLY WON'T CARE.

11/18/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA AIRBAG RECALL

11/18/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ADVANCETRAC AND POWER STEERING ASSIST FAULT ERRORS COME UP IN THE MESSAGE CENTER. ALSO LOST POWER STEERING AND I NOW HAVE TO MANUALLY STEER VEHICLE.THE VEHICLE WAS IN THE STATIONARY POSITION AND CAME ON WHEN I STARTED THE CAR. THE ERROR MESSAGE HAS NOT GONE WITH SHUTTING OFF AND RESTARTING THE VEHICLE.

11/17/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SHEEHY FORD OF WARRENTON, 6443 LEE HWY, WARRENTON, VA 20187) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB

11/16/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FORD OF ESCONDIDO LOCATED AT 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

11/15/2017
Components: POWER TRAIN
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC4AR******
Summary

I HAVE NOTICED A VIBRATION IN MY CAR AT ABOUT 55-65 MPH, UPON FURTHER INVESTIGATION I FOUND OUT IT IS THE POWER TRANSFER UNIT FOR MY AWD. I AM A MECHANIC AND CALLED FORD FOR THEM TO VERIFY THAT THE FLUID IS NON SERVICABLE AND IS GOOD FOR A LIFE TIME. THIS IS CRAZY BECAUSE A NEW ONE IS $900 OR MORE NOT INCLUDING LABOR, AND BECAUSE THEY ARE NOT SERVICABLE EVERY ABOUT 80,000 - 100,000 MILES YOU WILL HAVE TO REPLACE IT. WHO HAS $2,000 TO SPEND EVERY TIME THIS BREAKS TO FIX IT. THIS IS OUTRAGEOUS AND FORD SHOULD BE DOING SOMETHING ABOUT THIS.

11/15/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MOORE-STEWART FORD, 1406 E HIGHLAND AVE, SELMA, AL 36703) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

CAR SHAKES A LOT AND WILL TURN OFF WHILE AT A STOP LIGHT

11/15/2017
Components: AIR BAGS
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

"TAKATA RECALL" I RECEIVED THE RECALL NOTICE IN JULY 2016 AND IT STILL HAS NOT BEEN REPAIRED DUE TO PARTS NOT AVAILABLE FOR THE REPAIR.

11/15/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TAKATA RECALL....I GOT A RECALL LETTER FROM FORD IN JUNE 2016....IT HAS BEEN 1-1/2 YEARS I HAVE BEEN WAITING FOR THIS RECALL TO BE CORRECTED AND NOW THERE IS A CHAPTER 11. I THINK IN 1-1/2 YEARS OF WAITING FOR THIS RECALL TO BE CORRECTED....THIS COULD HAVE BEEN FIXED IN THIS PERIOD OF TIME. FORD IS SIMPLY STALLING NOW...THERE HAS BEEN PLENTY OF TIME TO BUILD THE PRODUCT CORRECTLY AND INSTALL MY RECALL. AM I SUPPOSE TO DIE WAITING....THAT WILL COST FORD MORE IN LAWSUITS!!!!!!

11/14/2017
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WE HAVE BEEN CALLING THE DEALER SINCE THE RECALL IN JUNE 2016 AND THEY DON'T HAVE THE REPLACEMENT PART. THEY SAID THEY WILL CALL US WHEN THEY GET IT IN. WE HAVE CALLED MANY TIMES BEGINNING WHEN WE WERE FIRST NOTIFIED AND AS LATE AS 11/13/2017.

11/14/2017
Components: AIR BAGS
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL 0F AIRBAG JUNE 2016. DEALER HAS NOT RECEIVED REPLACEMENT PARTS...CALLED DEALER WAIT LIST IS HUGE BECAUSE PARTS ARE NOT GIVEN FROM TAKATA INFLATORS

11/14/2017
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I HAVE NOT RECEIVED ANYTHING FROM FORD IN ORDER TO REMEDY THE POSSIBLE ISSUE WITH THESE AIRBAGS. I'D LIKE TO HAVE THEM FIXED BEFORE I END UP IN SOME KIND OF ACCIDENT. I DIDN'T KNOW ANYTHING ABOUT THIS ISSUE UNTIL I RECEIVED A POSTCARD IN THE MAIL.

11/13/2017
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TAKATA RECALL I HAVE YET TO RECEIVE A REPAIR OR NOTICE OF PARTS AVAILABLE TO REPAIR THE DEFECTIVE PSAN INFLATORS ON MY VEHICLE. I HAVE CONTACTED MULTIPLE FORD DEALERSHIPS AND FORD CORPORATE REGARDING THE TAKATA AIRBAGS, BUT I GET NOWHERE WITH EITHER ONE OF THEM REGARDING WHEN A FIX IS AVAILABLE AND WHY PARTS ARE UNAVAILABLE. I WOULD LIKE TO FORMALLY SUBMIT A COMPLAINT TO FORD DUE TO THEIR UNACCEPTABLE SERVICE WITH REGARDS TO HOW LONG THE PROCESS IS TAKING. AIRBAG RECALLS SHOULD NOT TAKE MULTIPLE YEARS TO RESOLVE, IT SHOULD BE OF THE HIGHEST PRIORITY; AND IT APPEARS THAT FORD DOES NOT THINK THAT IS THE CASE.

11/13/2017
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA RECALL - I WENT TO DEALERSHIP AND WAS TOLD THAT THE "PARTS FOR REPLACEMENT" ARE NOT YET AVAILABLE.

11/13/2017
Components: AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL I ATTEMPTED TO HAVE THIS FIXED LAST YEAR AND WAS TOLD NO PARTS WERE AVAILABLE. I AM IN THE MILITARY, AND IN ORDER TO HAVE THIS VEHICLE SHIPPED TO ALASKA, I HAVE TO FIX THIS RECALL.

11/12/2017
Components: STEERING
Incident Date: 09/02/2017
Crash: No
Fire: No
Summary

POWER STEERING FAULT WHILE TURNING IT BECOME HARD TO STEER COULD MOST LIKELY TO CAUSE ACCIDENTS, INJURY

11/12/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I HAVE BEEN NOTIFIED OF RECALLS REGARDING THE AIRBAGS FOR MORE THAN 1 YEAR. I CALLED AGAIN RECENTLY IN NOVEMBER 2017, AND TAKATA HAS NOT SUPPLIED THE AIRBAGS FOR THE DEALERSHIP TO REPLACE. DO WE REALLY HAVE TO WAIT UNTIL SOMEONE IS INJURED?

11/11/2017
Components: ENGINE
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

VARIABLE VALVE TIMING NEEDS REPLACED VEHICLE SHAKES. SHOULD NOT BE A PROBLEM WITH A VEHICLE 7 YEARS OLD

11/11/2017
Components: STEERING
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

BACKING OUT OF THE DRIVEWAY THREE DAYS AGO IN MY 2010 FUSION AND POWER STEERING ASSIST FAILURE MESSAGE CAME ACROSS MY DASH. USUALLY TURNING THE CAR OFF AND ON REMOVES THE MESSAGE AND RETURNS THE STEERING TO NORMAL. IT DID NOT DO IT THIS TIME. TALKED TO FORD AND THEY TOLD ME THAT MY CAR WAS MADE 4 MONTHS TO EARLY TO HAVE A RECALL ON THE STEERING MALFUNCTION THAT WAS COVERED UNDER THE BIG LAWSUIT THAT WAS JUST SETTLED. TOWED CAR TO LOCAL FORD DEALERSHIP AND DIAGNOSED IT AS GOING TO NEED WHOLE NEW STEERING RACK ASSEMBLY. THEY SAID COST ROUGHLY ABOUT $1800 TOTAL WITH PARTS AND LABOR FOR A PART THAT IS DEFECTIVE AND IS THE SAME AS THE THE RECALL FOR THE CAR MODEL YEAR LATER. MAKES NO SENSE TO ME WHY THIS ISN'T COVERED IN RECALL ALSO. SEEMS LIKE A COVER UP ON FORDS PART AND NEGLIGENCE AND BAD INVESTIGATION PRACTICES BY NHTSA. I HAVE LEAVE COMING UP IN THE NEXT THREE DAYS WHERE I AM DRIVING OVER 600 MILES WITH MY PREGNANT WIFE AND 6 YEAR OLD DAUGHTER. I AM GLAD THIS DIDN'T HAPPEN WHILE IN MOTION LIKE A LOT OF THE OTHER COMPLAINTS I'VE BEEN READING. STILL MAKES NO SENSE TO ME WHY THIS ISN'T COVERED UNDER THE RECALL JUST MADE. I REFUSE TO GIVE FORD THAT MONEY FOR A DEFECTIVE PART THAT ISN'T MY FAULT IT WENT OUT BECAUSE SHOTTY MANUFACTURING. NHTSA, COVER ALL CARS AND MODELS THAT HAVE THIS DANGEROUS DEFECTIVE PART AND FORD DO IT FOR FREE!!! CAR NOT FIXED.

11/11/2017
Components: STEERING
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

MY CAR IS THROWING SAME CODES AND ACTING THE SAME AS THE 2011 FOR FUSIONS THAT WERE RECALLED FOR STEERING GEAR REPLACEMENT

11/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

SO THERE IS NO REMEDY TO FIX THE AIR BAG. WHAT HAPPENS WHEN PEOPLE START TO GET HURT OR KILLED? THEN YOU WILL FIND A REMEDY!.... JUST REPLACE THE AIRBAG!

11/09/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

NOTIFIED IN 2015 OF THE DEFECT IN AIR BAGS .THE LOCAL DEALERSHIP HERE IN COLUMBUS MS DID INSPECT THE DEFECT AND REPAIRED IT. THIS HAD ANOTHER PROBLEM AIR BAG SENSOR WOULD NOT GO OFF STAYED THAT WAY OF SEVERAL MONTHS NOTHING WAS DONE ABOUT IT. IS THE AIR BAGS SAFE ON THIS CAR. THE AIR BAG SENSOR WOULD NOT GO OFF.

11/09/2017
Components: AIR BAGS
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL THE PASSENGER AIRBAG WAS RECALLED OVER A YEAR AGO AND THE PART IS STILL UNAVAILABLE FOR REPAIR OF THE AIRBAG. THE CAR IS IN ONE OF THE STATES THAT HAS BEEN IDENTIFIED AS A HIGH HUMIDITY, AND THEREFORE, A HIGH RISK STATE.

11/08/2017
Components: STEERING
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER ATTEMPTING TO PARK THE VEHICLE, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO STEER THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) APPLIED TO THE 2011 MODELS, BUT NOT HIS VEHICLE YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TAKATA RECALL--I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED SINCE THE RECALL CAME OUT. THE DEALER CONTINUES TO TELL ME THE PARTS ARE NOT AVAILABLE. WHAT AM I SUPPOSED TO DO? MY FAMILY HAS THREE AFFECTED VEHICLES, TWO FORDS AND A CHEVROLET, AND WE GET THE SAME RESPONSE ON ALL THREE. WE LIVE IN THE ATLANTA AREA, WITH HIGH HUMIDITY. WE HAVE NO MONETARY DAMAGES TO MAKE A CLAIM ON IN THE BANKRUPTCY. NO ONE WANTS TO PURCHASE THESE CARS.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL. CONTACTED LOCAL FORD DEALER SERVICE AND THEY WERE UNABLE TO REPLACE AIRBAG, JUST HOPE I DO NOT GET INTO A ACCIDENT.

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

I CALLED THE BOWEN SCARFF FORD DEALER IN MY AREA TO HAVE THE AIRBAG REPLACED TODAY. THE RESPONSE I GOT WAS THAT I HAVE TO HANDLE THE REPLACEMENT THROUGH THIS WEBSITE OR THE NUMBER ON THE POST CARD I RECEIVED. NEXT, I CALLED 888.327.4236 FROM THE POSTCARD AND WAS PLACED ON HOLD FOR 33:47 MINUTES AND WAS DISCONNECTED. I WOULD APPRECIATE IT IF YOU WOULD CALL ME BACK WITH A DEALER'S NUMBER WHO WILL GIVE ME AN APPOINTMENT TO HAVE MY AIRBAG REPLACED. [XXX] @ [XXX] OR EMAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I RECEIVED NOTICE THAT MY VEHICLE HAS AIRBAGS WHICH NEED REPLACING.MY LOCAL FORD DEALER TOLD ME THEY HAVE NOTHING TO DO WITH THE RECALL AND HAVE NO REPLACEMENT FOR MY RECALLED TAKATA AIRBAGS. WHEN I CALLED THE NUMBERS ON THE RECALL NOTICE I WAS GIVEN NO INFORMATION AS TO HOW, WHO AND WHEN MY RECALLED AIRBAGS CAN OR WILL BE REPLACED WITH NEWER, GOOD AIRBAGS.

11/07/2017
Components: AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

"TAKATA RECALL" AFTER WATEING FOR 17 MONTHS STILL NO REPAIR. HOW LONG DO WE HAVE TO WATE???

11/06/2017
Components: AIR BAGS
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TAKATA RECALL - I HAVE TRIED SEVERAL TIMES TO WORK WITH MY FORD DEALER AND AM CONTINUALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME RE: AIRBAG REPLACEMENT. PROBLEM: TAKATA AIRBAGS ARE IN THE CATEGORY OF FAULTY AND WERE RECALLED IN JULY 2016. THEY NEED REPLACING

11/06/2017
Components: STEERING,LATCHES/LOCKS/LINKAGES
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE CONTACT HAD TO MAKE A LEFT TURN AND THE STEERING WHEEL INADVERTENTLY BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE FRONT DRIVER'S AND PASSENGER'S DOORS INADVERTENTLY LOCKED. THE CONTACT HAD TO ROLL DOWN THE DRIVER AND PASSENGER WINDOWS TO EXIT. ALSO, THE STEERING FAULT WARNING INDICATOR ILLUMINATED ON AND OFF. THE CONTACT CALLED FORD OF MANSFIELD AT (419) 529-1800 (1515 W 4TH ST, MANSFIELD, OH 44906), BUT THE DEALER WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL THERE IS A RECALL NOTICE BUT NO RESOLUTION FOR MY VEHICLE

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP08A1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD SUPERSTORE IN CERRITOS, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE CONTACT WOULD RECEIVE A SECOND LETTER ONCE THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TAKATA RECALL. FORD HAS NOT SENT ME A LETTER OR INSTRUCTIONS TO BRING MY CAR IN FOR A REPLACEMENT AIRBAG YET. I'M DRIVING AROUND WITH A DANGEROUS AIRBAG AND NO REMEDY HAS BEEN GIVEN. WHAT IS THE HOLDUP?

11/06/2017
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL, RECEIVED TWO NOTICES IN MAIL. DO NOT WANT TO CONTINUE TO DRIVE THIS AUTO IF IT IS NOT SAFE. THE SEAT BELT LIGHT JUST KEEPS COMING ON.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TAKATA RECALL DEALERSHIP CANNOT SCHEDULE A FREE REPAIR BECAUSE THEY HAVE NO REPLACEMENT PARTS AND DON'T KNOW WHEN THEY WILL BE GETTING ANY.

11/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

CAR DOESN'T FULLY GO INTO (P)ARK. FIRST TIME I NOTICED ISSUE. MY CAR WOULDN'T CRANK. SO WHEN I FIGURED THAT THE CAR WASN'T FULLY IN (P)ARK. I THOUGHT IT WAS ME MAKING A USER ERROR. BUT IT DID IT AGAIN THE NEXT TIME I DROVE THE CAR. IT REALLY BECAME NOTICEABLE WHEN I CALLED MYSELF PARKING AND THE CAR STARTED ROLLING WHILE I WAS GETTING OUT OF THE VEHICLE. THE ONLY OTHER GEAR I'VE NOTICE AFFECTED IS (R)EVERSE. WHEN PUTTING IN REVERSE FROM PARK, IT WORKS FINE BUT THERE ARE TWO CLICKS FROM THE GEAR SHIFTER. 1) BETWEEN (P) AND (R) AND 2) ONCE AT (R). THE ISSUE IS WHEN COMING FROM (D)RIVE TO (R)EVERSE. WHEN I AM SHIFTING FROM (D)RIVE. THE CAR WILL ACT AS IF IT IS IN NEUTRAL WHEN THE SHIFT IS SHOWING IN (R).

11/05/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TAKATA RECALL IT'S BEEN NEARLY TWO YEARS SINCE THIS RECALL WENT OUT, AND FORD STILL HAS NOT OFFERED A FIX FOR THIS ISSUE. THEY SAY A REMEDY IS NOT AVAILABLE.

11/05/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TAKATA RECALL AT NOVEMBER 4, 2017 FORD DEALERSHIP SAID IT IS UNABLE TO GET A TAKATA REPLACEMENT FOR AIRBAGS RECALLED. I ASKED DEALERSHIP, AUTONATION IN FORT LAUDERDALE, FL IF IT WOULD REPLACE RECALLED AIRBAGS AT MY EXPENSE. I OFFERED TO PAY FOR NEW AIRBAGS AND THEIR INSTALLATION. AUTONATION STATED THAT THERE ARE NO AIRBAGS AVAILABLE THAT FIT MY AUTO. CAN I DO ANYTHING TO MAKE THE AUTO SAFE TO USE?

11/05/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I HAVE TWO COMPLAINTS. 1) TAKATA RECALL, FORD SENT ME THE NOTICE ABOUT 3 YEARS AGO AND FORD RECALL AND FORD MECHANIC SHOP SAID THAT FORD HAD NOT MADE ANY REPLACEABLE AIR BAGS THESE PAST THREE YEARS. I JUST CALLED THIS WEEK. 11/2/17. AGAIN NO AIRBAGS HAD BEEN MADE. THE VEHICLE COULD BE EFFECTED WITH DRIVING OR STATIONERY. 2) DOOR LATCH STOP WORKING AND THERE WAS A RECALL ON THE FORD CARS AND MANY RECALLS THAT DATED BACK IN 2015, BUT NOT ON THE FORD FUSION 2010? WHY? MANY OWNERS HAD COMPLAINED ABOUT THE FORD FUSION CARS. SEE:LAST WEEK'S RECALL COVERS 389,585 2012-14 FORD FIESTA AND 2013-14 FORD FUSION AND LINCOLN MKZ CARS. FORD SAYS THE DOOR LATCH IN THESE VEHICLES MAY EXPERIENCE A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. IF A USER LATCHES THE DOOR, THERE IS POTENTIAL THE DOOR MAY UNLATCH WHILE DRIVING. FORD IS AWARE OF TWO ALLEGATIONS OF SORENESS RESULTING FROM AN UNLATCHED DOOR BOUNCING BACK WHEN THE CUSTOMER ATTEMPTED TO CLOSE IT. DEALERS WILL REPLACE ALL FOUR DOOR LATCHES.IN MARCH, FORD RECALLED 213,000 2011-13 EXPLORER SUVS AND POLICE INTERCEPTOR UTILITY VEHICLES IN NORTH AMERICA BECAUSE THE SPRING THAT CONTROLS THE INTERIOR DOOR HANDLES MAY PREVENT THE DOOR FROM LATCHING COMPLETELY. FORD SAID IT WAS A DIFFERENT ISSUE THAN THE NEW RECALL. IN JANUARY, FORD RECALLED 204,945 2010-13 TAURUS, LINCOLN MKS AND POLICE INTERCEPTOR. NHTSA UPGRADED AN INVESTIGATION INTO HUNDRED OF COMPLAINTS OF DOORS FAILING TO LATCH OR FLYING OPEN INTO NEARLY 486,000 2011-13 FIESTA CARS. NHTSA RECEIVED 207 REPORTS RELATED TO THE PROBLEM, WITH 65 DOORS OPENED INADVERTENTLY WHILE THE VEHICLE WAS IN MOTION. THIS IS A SERIOUS SAFETY CONCERN AS FAR AS I CAN TELL. FUSION 2010 SHOULD HAVE BEEN RECALLED FOR SURE! 225 DOLLARS TO REPLACE AT THE DEALERSHIP BECAUSE FORD "DOESN'T JUST SELL THE SPRING YOU HAVE TO REPLACE THE ENTIRE UNIT."

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TAKATA RECALL AIRBAGS I HAVE TRIED 3 TIMES IN THE LAST YEAR TO CONTACT HANSEL FORD SANTA ROSA TO REPLACE AIRBAGS. THE LAST CONTACT WAS TODAY 11/4/2017. I WAS ADVISED THAT FORD HAS NOT PROVIDED REPLACEMENT AIRBAGS TO THEM. I HAVE NEVER RECEIVED A RECALL NOTICE FROM FORD FOR THE AIRBAG ISSUE.

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALL 16V-384. SO FAR I HAVE CONTACTED MY FORD DEALER OVER 4 TIMES SINCE I RECEIVED THE RECALL NOTICE IN JULY 2016. IN EACH INSTANCE, THE SERVICE DEPT HAS SAID "TO JUST WAIT UNTIL I GET A LETTER FROM THEM TO COME IN TO GET IT REPAIRED. THEY DON'T HAVE THE PARTS." I HAVEN'T HAD AN ACCIDENT YET IN THIS VEHICLE.

11/02/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

RECEIVED RECALL LETTER FROM FORD MOTOR COMPANY IN JULY 2016 FOR DEFECTIVE PASSENGER AIR BAG ADVISING IT WAS TO BE REPLACED AND I WOULD BE NOTIFIED BY FORD MOTOR COMPANY WHEN TO BRING IT IN FOR REPLACEMENT. TO DATE (11/02/17), A YEAR AND 1/2 LATER NO COMMUNICATION HAS BEEN RECEIVED FROM FORD MOTOR COMPANY. FRONT SEAT PASSENGERS IN MY VEHICLE, WHICH AT TIMES INCLUDES MYSELF, CONTINUE TO RISK INJURY AND/OR THE POSSIBILITY OF DEATH. THE STRESS AND ANXIETY OF THIS CONTINUED LACK OF RESOLUTION OF THIS PROBLEM NEEDS TO END. I DO NOT FEEL MY VEHICLE IS SAFE.

11/02/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TAKATA RECALL I RECEIVED A LETTER DATE JULY 2016 TELLING ME THAT THE AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH AND INJURE OR KILL ME. IT IS WELL OVER ONE YEAR SINCE I RECEIVED SUCH LETTER AND FORD HAS NOT TAKEN ANY ACTION TO KEEP ME SAFE.

11/02/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA AIRBAG RECALL FOR MY VEHICLE IN JUNE 2016 AND I STILL HAVE NO REPLACEMENTS DEALER SAYS 'IT WILL NEVER HAPPEN' 18 MONTHS TO ADDRESS A SAFETY RECALL?

11/01/2017
Components: AIR BAGS
Incident Date: 02/15/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

I CONTACTED MY FORD DEALER WHERE I BOUGHT MY VEHICLE FROM & WAS ADVISED THEY HAVE NO FIX FOR THE AIRBAG SYSTEM YET. I WAS RE-ENDED BREAKING AT A ROUND A BOUT IN FEB. & THE AIRBAG NEVER WENT OFF. I GOT WHIPLASH & A CONCUSSION FROM THE BLOW OF BEING HIT.

11/01/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL THE AIRBAG WARNING LIGHT CAME ON IN THE VEHICLE WHEN THE VEHICLE WAS IN MOTION. I TOOK IT TO GARAGE AND THEY REPLACE SOME PARTS WITH THE BUT WERE UNABLE TO FIX AIRBAG PROBLEM. I PAID $411.00 FOR THIS SERVICE. I CALLED FORD WHEN I RECEIVED THE RECALL NOTICE IN JULY 2016. THEY STATED THEY DID NOT HAVE THE PARTS AVAILABLE TO FIX THE RECALL. I TOOK IT TO THE SAME FORD DEALER AND THEY DID NOT HAVE REPLACEMENT PARTS TO FIX IT. THIS WAS IN NOVEMBER 2016. I WAS TOLD I WOULD HEAR FROM THE DEALER WHEN PARTS BECAME AVAILABLE. UNDER THE PASSENGER SEAT. THE LIGHT REMAINS ON. I HAVE NEVER HEARD FROM FORD DEALER AND MY CALL NOT RETURNED.

10/31/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL - IT IS MY UNDERSTANDING THAT THE TAKATA AIRBAG RECALL AFFECTS MY CAR. FORD HAS NOT YET MADE A RECALL AVAILABLE FOR THE 2010 FORD FUSION.

10/31/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

AIR BAG RECALL BY FORD IN 2016 DEALER IS TELLING ME NO PARTS ARE AVAILABLE AND THERE IS NO PROJECTED DATE WHEN THE PARTS TO CORRECT WILL BE AVAILABLE. I RECEIVED A LEGAL NOTICE THE TAKATA IS GOING INTO CHAPTER 11 AND FORD STILL HAS NO PARTS FOR 1.5 YEARS TO REPAIR MY CAR

10/31/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TAKATA RECALL. THIS RECALL TOOK EFFECT WELL OVER A YEAR AGO AND THERE IS STILL NO REMEDY FOR IT. WE CAN HARDLY USE THIS CAR BECAUSE WE FEEL UNSAFE HAVING ANYONE SIT IN THE FRONT PASSENGER SEAT.

10/30/2017
Components: STEERING
Incident Date: 10/30/2017
Crash: Yes
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD AND THE STEERING LOCK UP AND I HIT A CURB. I WAS LUCKY THAT I WAS NOT IN ANY TRAFFIC. I HAVE SEEN MANY COMPLAINTS ON THE ELECTRIC STEERING ON THESE CARS AND NOT SURE WHY FORD WANT FIX THE ISSUE BEFORE SOMEONE GET HURT.

10/30/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL -- SINCE MID 2016 I HAVE RECEIVED NUMEROUS RECALL NOTIFICATIONS AND ALWAYS CHECK WITH FORD DEALER IMMEDIATELY AND AM ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE AND THAT NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. I MOST RECENTLY RECEIVED LEGAL NOTICE FROM TK HOLDINGS THAT I SHOULD TAKE MY VEHICLE TO DEALERSHIP IMMEDIATELY FOR FREE RECALL REPAIR AND THAT I MUST DO SO BEFORE 12/31/17. I CALLED LOCAL FORD DEALERSHIP TO MAKE APPOINTMENT FOR REPAIRS AND WAS TOLD THAT REPAIR PARTS ARE STILL BEING TESTED AND THAT NO ONE KNOWS WHEN THEY WILL BE AVAILABLE. PLEASE LET ME KNOW WHAT ACTION IS BEING TAKEN BY NHTSA TO PROTECT THE SAFETY OF OWNERS OF ALL VEHICLES AFFECTED BY THESE TAKATA AIRBAGS. IT IS HARD TO UNDERSTAND WHY FORD AND/OR TAKATA HAVE NOT BEEN FORCED TO MAKE REPAIRS. DOES ANYONE CARE ABOUT THE VEHICLE OWNERS THAT ARE STUCK WITH THESE SORRY AIRBAGS?

10/30/2017
Components: STRUCTURE
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE. I TRIED TO OPEN THE DOOR FROM THE INSIDE AND SOMETHING SNAPPED AND I WAS TRAPPED IN MY CAR UNTIL I FIGURED OUT THAT I COULD ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE HANDLE. THE CAR WAS STATIONARY IN MY GARAGE WHEN IT HAPPENED.

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC7AR******
Summary

TAKATA RECALL I RECEIVED A LETTER IN JULY 2016 INFORMING ME OF A RECALL ON MY PASSENGER SIDE AIRBAGS. THE LETTER MAKERS IT APPEAR AS THOUGH THIS IS A SERIOUS, LIFE-THREATENING ISSUE, BUT I HAVE CALLED SEVERAL FORD DEALERSHIPS OVER THE LAST YEAR AND THEY ALL CLAIM THAT THEY DO NOT HAVE THE PARTS OF TAKATA TO FIX IT. TODAY I RECEIVED A LETTER INFORMING ME THAT TAKATA HAS FILED CHAPTER 11 AND THAT I REALLY NEED TO GET IT RESOLVED. I CALLED A DEALERSHIP TODAY AND THEY ONCE AGAIN CLAIMED NOT TO HAVE THE PARTS. WHAT IS THE POINT OF SENDING ME ALL OF THESE WARNINGS IF I CANT GET IT FIXED? IF THE POINT IS THAT I SHOULDNT BE DRIVING MY CAR UNTIL ITS FIXED THEN THEY SHOULD BE GIVING ME A REPLACEMENT VEHICLE.

10/29/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL: RECEIVED A LETTER FROM FORD POSTMARKED JULY 15, 2016 AND LETTER DATED JULY 2016. LETTER STATED AN IMPORTANT SAFETY RECALL ON THE AIR BAGS. LETTER STATED THAT FORD WILL NOTIFY ME VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED FREE OF CHARGE. I HAVE NOT RECEIVED ANY FURTHER INFORMATION FROM FORD IN ANY FORM ON THIS ISSUE. OVER A YEAR SURELY IS ENOUGH TIME TO PROVIDE A RESOLUTION FOR A SAFETY ISSUE.

10/28/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA RECALL- RECEIVED A LETTER IN SUMMER 2016 ABOUT THE RECALL AND HAVE NOT HEARD ANYTHING SINCE. IT'S NOW BEEN A YEAR AND A HALF AND WHEN I CALL DEALERSHIPS, THEY SAY THEY STILL DON'T HAVE THE PARTS TO FIX IT!

10/28/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

I HAD A NEW BATTERY PLACED AND THE OIL CHANGED WITH MY LOCAL MECHANIC. I DROVE 3.5 MILES HOME AND, UPON TURNING INTO MY NEIGHBORHOOD, A RED "STOP SAFELY NOW" ALERT FLASHED. THERE WAS NO TRAFFIC SO I PROCEEDED TO MY HOME. APPROXIMATELY 0.2 MILES LATER THE CAR LOST ACCELERATION, CONTINUING AT 10MPH (EVEN WITH THE GAS PEDAL TO THE FLOOR) BEFORE LOSING ALL ACCELERATION. I TURNED THE CAR OFF AND BACK ON. THE ALARM HAD CLEARED. I RESTARTED THE CAR AND DROVE 300 FEET WHEN THE ALARM RECURRED. I WAS 50 FEET FROM MY DRIVEWAY SO I RESTARTED THE CAR, CLEARED THE ALARM AND WENT 15 FEET BEFORE IT RECURRED, WITH NO ABILITY TO MOVE IN DRIVE OR REVERSE. I RESTARTED THE CAR A THIRD TIME AND THE ALARM HAD CLEARED AGAIN. I WAS PULLING UP MY DRIVEWAY AT A SIGNIFICANT INCLINE WHEN IT RECURRED. I WAS ABLE TO MAKE IT UP MY DRIVEWAY AND PARK. I CALLED MY MECHANIC AND, AFTER A QUICK ON-LINE SEARCH, HE INFORMED ME THERE WAS FORD TECHNICAL SERVICE BULLETIN 12-5-14 ON THIS SPECIFIC ISSUE. THIS WAS AN EXTRAORDINARILY DANGEROUS SITUATION. THIS INCIDENT OCCURRED WITHOUT WARNING. IN OTHER CIRCUMSTANCES-MY WIFE OR CHILDREN IN THE CAR, DRIVING ON THE HIGHWAY, DRIVING IN RAPIDLY MOVING TRAFFIC- MY FAMILY'S WELL-BEING WOULD HAVE BEEN PLACED AT GREAT RISK. FORD SHOULD NOT BE ALLOWED TO JEOPARDIZE THE SAFETY OF MY FAMILY FOR A PROBLEM THEY ARE CLEARLY AWARE OF AND ARE NOT ADDRESSING, I ASSUME TO MINIMIZE FINANCIAL LOSSES. WHAT IS BEING DONE TO HOLD FORD ACCOUNTABLE FOR ENSURING THE SAFETY OF THEIR CUSTOMERS AND OTHER DRIVERS ON THE ROAD WHO ARE ALSO PLACED AT RISK BY THIS DESIGN FLAW FORD ACKNOWLEDGES?

10/28/2017
Components: AIR BAGS
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL - RECALL 16S26 - THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. THERE IS STILL NO SOLUTION SINCE 1 JUNE 2016 FOR THE FORD FUSION 2010. HOW LONG SHOULD THIS TAKE AND IS IT SAFE FOR SOMEONE TO SIT IN THE FRONT PASSENGER SEAT?

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WAITING STILL ON FORD TO REPLACE RECALLED AIR BAG OF PASSENGER'S SIDE - NOT GIVEN ANY SOLUTIONS OR TIME FRAME.

10/27/2017
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

I HAVE CONTACTED KEY SCALES FORD IN LEESBURG FL AT LEAST 4 OR 5 TIMES OVER THE LAST COUPLE OF YEARS. THEIR REPLY HAS ALWAYS BEEN WE DONE HAVE ANY REPLACEMENT AIRBAGS FOR MY CAR. THEY WILL CONTACT ME WHEN THEY RECEIVE THE REPLACEMENT AIRBAG. CAN YOU HELP TO GET THIS ISSUE RESOLVED? I RECEIVED A RECALL NOTICE JULY 2016 SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

10/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL. IN 2016 I WAS NOTIFIED OF A RECALL INVOLVING THE PASSENGER SIDE AIR BAG AND INSTRUCTED TO GO TO THE DEALER FOR REPAIR. TO DATE THE DEALER IS UNABLE TO GET THE PARTS NECESSARY TO PERFORM THE REPAIR AND THE RECALL WEB SITE SAYS "RECALL STATUS- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". WHEN WILL THEY SHIP THE PARTS TO FIX THIS? EVERYTHING I READ ABOUT THE PROBLEM POINTS TO EXTREME SAFETY CONCERNS! HOW LONG CAN THEY GET AWAY WITH THIS?

10/27/2017
Components: WHEELS
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

LUG NUTS ARE STRIPPED. THE DEALER STRIPPED THEM WHEN ROTATING THE TIRES. THE LUG NUTS ARE NOT CHROME PLATED, THEY HAVE A SHINY TIN COATING OVER THE BASE METAL. WHEN I TOOK IT TO A TIRE PLACE THEY SAID THEY HAD TROUBLE REMOVING THE WHEELS. I HAD TO PURCHASE NEW ONES FROM FORD. I HAVE THE OLD ONES (SEE PHOTO), SEE ALSO HTTPS://WWW.CARCOMPLAINTS.COM/NEWS/2017/FORD-SWOLLEN-LUG-NUTS-CLASS-ACTION-LAWSUIT.SHTML

10/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DRIVERS SIDE DOOR WILL NOT OPEN FROM INSIDE CAR

10/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKC2AR******
Summary

THE DRIVERS SIDE INSIDE HANDLE WON'T OPEN CAR DOOR

10/26/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC2AR******
Summary

THE DRIVERS SIDE DOOR HANDLE WILL NOT OPEN

10/26/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

TAKATA RECALL IN JULY OF 2016 I RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY IN REGARDS TO A RECALL FOR DEFECTIVE TAKATA AIRBAGS. I HAVE SINCE HAD MY VEHICLE IN FOR SERVICE MANY TIMES AND EACH TIME HAVE ASKED ABOUT THE RECALL. EACH TIME I HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE. AS OF TODAY 10/26/2017 THE PART IS STILL NOT AVAILABLE.

10/26/2017
Components: AIR BAGS
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKC3AR******
Summary

TAKATA RECALL. I'VE FILED A CLAIM, ODI#10947955, BUT HAVE HAD NO RESPONSE FROM ANYONE.

10/26/2017
Components: STEERING
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. DURING THE INCIDENT, THE "ADVANCE TRAC" AND "POWER STEERING ASSIST FAULTY" WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SERPENTINE BELT, BUT THE FAILURE CONTINUED. THE LOCAL DEALER (JACK SCHMITT FORD LINCOLN LOCATED IN COLLINSVILLE, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 143,000.

10/26/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

RECALL ON AIRBAGS AND DEALERSHIP SAYS THEY DO NOT HAVE THE AIRBAGS TO REPLACE THEM.

10/25/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXBR******
Summary

TAKATA RECALL. I CALLED WOODY ANDERSON FORD AT (256) 539-9441 AND WAS TOLD THAT THEY HAVE NOT RECEIVED ANY REPLACEMENTS FOR THE FAULTY TAKATA AIRBAGS. THEY DO NOT KNOW WHEN FORD WILL SEND REPLACEMENT AIRBAGS. COMPLAINT IS THAT I CANNOT FIND AN ANSWER WHEN THE FIX WILL BE AVAILABLE OR IF IT WILL EVER BE AVAILABLE.

10/25/2017
Components: STEERING
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

POWER ASSIST ERROR MESSAGE CAME ON. POWER STEERING DOES NOT WORK

10/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (ADVANTAGE FORD OF STUART, 4000 SE FEDERAL HWY, STUART, FL 34997, (772) 287-0955) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE MANUFACTURER HAD A RECALL FOR THE PASSENGER AIRBAG ON 6/1/2016 AND AS OF 10/25/17 NO REMEDY IS AVAILABLE AND THE COMPANY IS DECLARING BANKRUPTCY.

10/24/2017
Components: AIR BAGS
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKATA RECALL

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WE RECEIVED A LETTER FROM FORD IN JULY OF 2016 STATING THERE WAS A RECALL. AFTER MULTIPLE ATTEMPTS, WE WERE TOLD ON OCTOBER 24 OF 2017, THAT THE PARTS ARE STILL NOT AVAILABLE. WE NEED TO KNOW HOW WE CAN PROCEED WITH GETTING THIS REPAIR COMPLETED. THIS IS A DEFECTIVE TAKATA AIRBAG.

10/24/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

RECALL 16V384 FOR FRONTAL PASSENGER AIR BAGS WAS ISSUED ON JUNE 1, 2016. IT IS NOW OCTOBER 2017 - 17 MONTHS LATER AND THERE IS STILL NO REMEDY IS YET AVAILABLE.

10/24/2017
Components: AIR BAGS
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAMARA RECALL I TOOK MY CAR INTO A FORD DEALERSHIP ON 9/25/17 FOR A FUEL TANK AND CANISTER PURGE VALVE INSPECTION AND REPAIR (16B338C) AND THEY GOT IT FIX. I TOLD THEM ABOUT THE AIRBAG RECALL AND THEY SAID THEY DON'T HAVE ANY INSTRUCTIONS FOR THAT YET, SO I'M CURRENTLY WAITING FOR AN AIRBAG REPLACEMENT. I'VE BEEN WAITING FOR OVER A YEAR.

10/24/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

(TAKATA RECALL) RECALL ON TAKATA AIRBAGS CAME OUT ON JUNE 1, 2016 RECALL # 16V384 I HAVE NOT HEARD A WORD ABOUT FIXING MY AIRBAGS AS OF TODAY, OVER A YEAR IS NOT ACCEPTABLE . THIS IS LIFE THREATENING NEEDS TO BE FIXED

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TAKATA RECALL - AIRBAGS HAVE NOT BEEN FIXED OR REPLACED YET. I AM EXTREMELY CONCERNED ABOUT DRIVING AROUND WITH THIS DANGEROUS CONDITION ESPECIALLY LIVING IN CENTRAL FLORIDA WITH DAILY TEMPERATURES IN THE 90S AND INTERIOR VEHICLE TEMPERATURES REACH 110 AT TIMES.

10/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD GALVESTON (7700 BROADWAY ST, GALVESTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA INFLATORS - I RECEIVED A RECALL LETTER IN THE MAIL JULY 2016. IT IS NOW OCTOBER 2017 AND I AM BEING TOLD PARTS ARE STILL NOT AVAILABLE TO TAKE CARE OF THIS RECALL ON THE PASSENGER AIR BAG. I AM WONDERING WHEN THESE PARTS ARE GOING TO BE AVAILABLE IF THIS IS A SAFETY ISSUE.

10/23/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FAMILY FORD INC. AT (843) 563-2341 (5866 W JIM BILTON BLVD, ST GEORGE, SC 29477) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

10/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUTURE FORD LINCOLN IN ROSEVILLE, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *AS

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAR12******
Summary

TAKATA RECALL WHEN WILL A REMEDY BE AVAILABLE? IT'S BEEN MORE THAN 16 MONTHS SINCE THIS ISSUE WAS IDENTIFIED. FORTUNATELY, NOTHING HAS HAPPENED WITH MY CAR, YET!

10/21/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL I HAVE CONTACTED 2 DIFFERENT FORD DEALERS SEVERAL TIMES WITH THE SAME ANSWER, "NO PARTS ARE AVAILABLE

10/21/2017
Components: AIR BAGS
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

RECALL NOTICE JULY 2016 AND STILL NO PARTS TO FIX AT LOCAL DEALERSHLIP

10/21/2017
Components: STEERING
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA1AR******
Summary

POWER STEERING FAILURE. STEERING WARNING LIGHT CAME ON THEN STEERING FAILED AT LOS SPEED. TOWED TO DEALER. POWER STEERING GEAR ASSEMBLY REPLACED FOR $2149.36. 10 DAYS LATER IT FAILED AGAIN

10/21/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAKATA INFLATORS: OUR 2010 FORD FUSION IS SUBJECT TO THE TAKATA RECALL (NHTSA #16V384 / MANUFACTURER #16S26), WHICH STATES: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. THIS VEHICLE STILL DOES NOT HAVE A RECALL PART REPLACEMENT AVAILABLE, WHICH OVER 1 YEAR AFTER THE RECALL DATE, IS NOT ACCEPTABLE. THE VEHICLE HAS BEEN AT THE DEALER FOR SERVICE SEVERAL TIMES SINCE THIS DATE, AND THE RECALL HAS NOT BEEN ADDRESSED.

10/20/2017
Components: AIR BAGS
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL. I RECEIVED THIS RECALL NOTICE IN SUMMER OF 2016 CALLED FORD FOR A COUPLE OF MONTHS AND EVENTUALLY LEFT MY INFORMATION FOR THEM TO CALL ME WHEN THE PARTS FOR THE REPAIR BECAME AVAILABLE. YESTERDAY, OVER A YEAR LATER I CALLED BACK BECAUSE I HAD NOT HEARD FROM THEM. MY LOCAL DEALERSHIP INFORMED ME THAT THEY STILL DO NOT HAVE PARTS AVAILABLE. I FEEL THIS HAS BEEN MORE THAN AN AMPLE AMOUNT OF TIME.

10/20/2017
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

TAKATA RECALL CONTACTED FORD DEALER IN PLANT CITY FLORIDA IN JUNE OF 2016 ABOUT AIRBAG REPLACEMENT IT HAS BEEN OVER A YEAR NOW AND STILL NO REPLACEMENT BAG. THEY HAVE NOT CONTACTED ME FOR A NEW AIR BAG. PLEASE HELP.

10/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MULLINAX FORD OF APOPKA, 1551 E SEMORAN BLVD, APOPKA, FL 32703) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: AIR BAGS
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MULTIPLE DEALERS, INCLUDING BOB-BOYD LINCOLN OF COLUMBUS (2445 BILLINGSLEY RD, COLUMBUS, OH 43235 (614) 863-2800) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

FORD MOTOR COMPANY NOTIFIED ME ON JULY 1,2016 OF A RECALL INVOLVING TAKATA PASSENGER SIDE AIR BAGS. I HAVE CALLED MY DEALERSHIP EVERY MONTH SINCE THEN AND ALSO CALLED FORD MOTOR CO. CUSTOMER SERVICE. EVERY TIME I CALL ; ALL OF THE ANSWERS ARE THE SAME. PARTS ARE NOT AVAILABLE. I HAVE ALSO BEEN ADVISED TO PARK MY CAR AND NOT TO USE IT UNTIL SUCH PARTS ARE AVAILABLE. TODAY I MADE MY CALLS TO BOTH MY DEALERSHIP AND TO FORD. BOTH GAVE ME THE USUAL ANSWER. NO PARTS ARE AVAILABLE. I RECEIVED IN TODAY'S MAIL A NOTICE OF TAKATA'S BANKRUPTCY. WHAT ARE WE SUPPOSED TO DO? WE ARE IN OUR MID 70'S AND CAN NOT AFFORD TO REPLACE OUR 2010 FORD FUSION. NOR CAN WE AFFORD TO PARK IT AND LEASE ANOTHER CAR.

10/19/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PLANTATION FORD, 707 N STATE ROAD 7, PLANTATION, FL 33317) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: AIR BAGS
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PARKS FORD IN WESLEY CHAPEL, FLORIDA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FERMAN FORD, 24825 US HWY 19 N, CLEARWATER, FL 33763) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: AIR BAGS
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TAKATA RECALL - I HAVE CALLED THE DEALERSHIP SEVERAL TIMES OVER THE LAST YEAR AND THEY ARE UNABLE TO FIX MY CAR AT THIS POINT AND CANNOT TELL ME IF THE VEHICLE IS SAFE TO DRIVE.

10/18/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

"TAKATA RECALL" I WAS NOTIFIED IN JUNE 2016 OF THE RECALL AND HAVE NOT HEARD ANYTHING ELSE ON THE MATTER. I LIVE IN TEXAS AND SHOULDN'T I BE ON THE HIGHER PRIORITY LIST? IT SHOULDN'T TAKE THIS LONG FOR THE REPAIR ESPECIALLY SINCE IT IS PUTTING THE PUBLIC'S SAFETY AT RISK!!! IF THEY ARE STILL MANUFACTURING THESE PARTS THEN WHY IS IT TAKING SO LONG? THESE REPAIRS SHOULD BE PRIORITY #1 AND IT DOESN'T SEEM LIKE THEY ARE.

10/18/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TAKATA RECALL. COMPLAINT FILED 1/27/17, #10947903, FIRST RECALL DATE FROM FORD WAS 6/1/16. 10/18/2017 AND FORD STILL DOES NOT HAVE PARTS TO REPAIR! THIS IS A VERY DANGEROUS RECALL. FORD SEEMS TO BE DRAGGING THEIR FEET!

10/18/2017
Components: STEERING
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

POWER STEERING ASSIST WILL QUIT AT ANY TIME. IT HAS HAPPENED SEVERAL TIMES WHILE ON ROADWAYS WITH 60+ MPH. IT HAS HAPPENED AT LEAST 4 TIMES OVER THE LAST FEW MONTHS. FORD IS RECALLING THE 2011 -2013 MODELS AND OTHERS WITH THE SAME PROBLEMS BUT WILL NOT INSURE OUR SAFETY IN A CAR THAT HAS ONLY 113,000 MILES. THE PROBLEM PRESENTS ITSELF UNDER VARIOUS CONDITIONS I.E. STARTUP IN THE GARAGE, LOW SPEED TOWN DRIVING, AND INTERSTATE SPEEDS. THIS LAST OCCURANCE HAS ALSO CAUSED A FAULT IN THE ELECTRONIC SWAY CONTROL.

10/17/2017
Components: STEERING
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

POWER STEERING ASSIST FAULT AND TRACTION FAULT AT 125,000 MILES. POWER STEERING FAILED AND CAR COULD BARELY BE STEERED. DANGEROUS CONDITION. ENTIRE ASSIST PART NEEDED REPLACEMENT FOR $1600. UNACCEPTABLE. TURNING ON THE STREET, ALMOST CAUSED ACCIDENT.

10/16/2017
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

TAKATA INFLATORS. WE WERE MAILED AN "IMPORTANT SAFETY RECALL" LETTER ON JUNE 15, 2016 AND RECEIVED ANOTHER ONE IN JULY 2016. THIS IS OCTOBER 2017 AND OUR AIR BAG RECALL SITUATION HAS NOT BEEN TAKEN CARE OF! WHEN I HAVE CALLED OUR LOCAL FORD DEALER, WHERE WE PURCHASED OUR CAR, TO ASK WHEN THIS WOULD BE REPAIRED, I HAVE BEEN TOLD THAT THERE IS NO REMEDY YET, BUT TO BE ASSURED, I WOULD BE THE "FIRST ONE CALLED WHEN THERE IS," AND THIS STATEMENT WAS INSIGNIFICANT TO ME, EVEN USELESS. EVERYONE WITH THIS PROBLEM, GIVEN THE WARNINGS, SHOULD BE AT THE TOP OF THE LIST, NOT JUST INSTRUCTED TO SIMPLY "NOT USE THE FRONT PASSENGER SEAT" UNTIL THE AIRBAG IS REPLACED! I WAS STRONGLY URGED TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT UNTIL THIS PROBLEM HAS BEEN TAKEN CARE OF. MY FORD FUSION HAS BEEN THE FAVORITE CAR I HAVE OWNED! IT'S PRIMARY PURPOSE IS FOR MY HUSBAND AND I TO TRAVEL AND TO SPEND TIME WITH OUR GRANDCHILDREN AND OTHER FAMILY MEMBERS. RIDING "CHAUFFEUR" STYLE WITH MY HUSBAND WHEN WE TRAVEL IS NOT WHY WE PURCHASED THIS CAR! I COULD UNDERSTAND A WEEK OR TWO, OR POSSIBLY A MONTH, BUT 16 MONTHS WITH NO END IN SIGHT IS RIDICULOUS! WHEN I WANT TO HAVE A DAY OUT WITH MY FRIEND, IT IS EMBARRASSING TO ASK HER TO SIT IN THE BACK SEAT FOR HER SAFETY. THIS ISSUE HAS STRONGLY AFFECTED MY DESIRE TO PURCHASE ANOTHER FORD PRODUCT, AND WE HAVE PURCHASED MANY FORD VEHICLES! MY FATHER-IN-LAW RETIRED FROM FORD MOTOR CO. PLEASE CORRECT THIS PROBLEM ASAP! THE DATE I HAVE ENTERED BELOW AS "DATE THIS HAPPENED" REFERS TO THE FIRST DATE THAT WE WERE ISSUED NOTICE THAT THE FRONT PASSENGER AIRBAG RECALL WAS IN PLACE. THANK YOU FOR YOUR TIME AND EFFORTS TO CORRECT THIS SITUATION FOR US IMMEDIATELY, SAFELY, CORRECTLY. P.S. WE HAVE HAD MULTIPLE RECALLS ON VARIOUS PARTS OF OUR 2010 FORD FUSION.

10/13/2017
Components: STEERING
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

POWER STEERING FAULT

10/12/2017
Components: STEERING
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING SEIZED WHILE THE VEHICLE WAS BEING DRIVEN 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OFFERED NO ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

10/12/2017
Components: STRUCTURE,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

PURCHASED USED 8/1/14, WAS NOT INFORMED OF ANY RECALLS OR ISSUES BY DEALERSHIP. APRIL 2017 AFTER LEARNING BY SEARCHING ON GOOGLE THAT THERE WAS A RECALL ON FUEL TANK/SYSTEM. SPOKE WITH FORD CORP. WHICH EMAILED THE RECALL PROCESS STEP BY STEP, WAS INFLUENCED TO MENTION THE THROTTLE BODY WHICH WAS COVERED UNDER EXT. WARRANTY. TOOK TO DEALER IN TUCSON, AZ JIM CLICK FORD. AFTER 3 HOURS OF POSSESSING VEHICLE I RECEIVED INFORMATION THAT FUEL TANK/ SYSTEM AND THROTTLE BODY WERE NOT AFFECTED AND NO WORK WAS REQUIRED AND EVEN AFTER AGREEMENT BY FORD CORP. AND THE SALES REP. THAT NO DIAGNOSTICS FEE WOULD BE CHARGED. I SPENT 3 HOURS ARGUING THAT IT WAS COVERED BY WARRANTY AND RECALL. FOUND OUT LATER THROTTLE BODY IS RECALLED ISSUE, THAT'S WHY EXT. WARRANTY. ISSUES WITH FUEL/ AIR INTAKE REQUIRED INSPECTING THROTTLE BODY. DISCOVERED EXTENSIVE CARBON BUILD UP AND THE FUEL TANK HAD EVIDENCE OF RUSTING. JIM CLICK FORD OF TUCSON DAMAGED VEHICLE FROM DRIVER SIDE TO PASS. SIDE IN CENTER OF VEHICLE INCLUDING MAIN FRAME. CHANGES TO THE SYNC AND COMPUTER BECAME NOTICEABLE DUE TO UPGRADED OPTIONS THAT HAD NEVER BEEN USABLE. IGNITION SWITCH HAD BEEN REMOVED AND REPLACED WITH CHEAP RUBBER, LIGHTING NO LONGER EXISTED( LIGHT FOR ON/OFF, ACC), WAS TOLD SPARK PLUGS AND BOOTS NEEDED TO BE REPLACED AND THEY HAD BEGUN WORK (WITHOUT PERMISSION). LATER THAT WEEK PLUGS HAD BEEN PULLED ND INSPECTED, ONLY ONE PLUG WAS NO GOOD (HAD THEM REPLACED IN DECEMBER BY CLOSE FAMILY FRIEND WHO OWNS MECHANIC SHOP 40+ YEARS. EMPLOYEES LEFT BOX OF APPROX 50 NEW JIM CLICK COFFEE MUGS, FOOT PRINTS ON PASSENGER DOOR, STOLE DEBIT CARD, THREW GIRLFRIENDS UNDERWEAR AND BRAS OUT OF BAG AND SPREAD OUT IN TRUNK.

10/12/2017
Components: SERVICE BRAKES
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

FOLLOWING A BRAKING EVENT THAT ENGAGED THE ABS SYSTEM, THE BRAKES FELT SOFT OR SPONGY. AFTER DEPRESSING THE PEDAL FULLY A FEW TIMES, THE ISSUE SEEMED TO RESOLVE. ANOTHER ABS EVENT OCCURRED A FEW WEEKS AGO, AND THIS TIME DEPRESSING THE PEDAL DID NOT RESOLVE THE ISSUE. THE SOFT BRAKE FEELING HAS PERSISTED FOR WEEKS. WHEN DEPRESSING THE BRAKE PEDAL, THERE IS INITIALLY A SMALL AND BRIEF DECELERATION OF THE CAR, FOLLOWED BY AT LEAST 1 INCH OF BRAKE PEDAL TRAVEL THAT DOES NOT SEEM TO CAUSE ANY FURTHER BRAKING. FINALLY, WHEN THE PEDAL IS ALMOST FULLY DEPRESSED, THE BRAKES ENGAGE AND THE CAR DECELERATES. THE RESISTANCE FELT IN THE DURING THE TRAVEL OF THE BRAKE PEDAL SEEMS TO CHANGE AS THE CAR WARMS UP, OR AS THE OUTSIDE TEMPERATURE CHANGES. THE RESULT IS THAT BRAKES FEEL UNRELIABLE AND UNPREDICTABLE EVERY TIME THEY ENGAGE. I BELIEVE THIS TO BE ASSOCIATED WITH THE PROBLEM BEING INVESTIGATED AS A PART OF NHTSA ACTION NUMBER: PE16017.

10/11/2017
Components: STEERING
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

STARTED THE CAR AND STARTED BACKING OUT OF A PARKING SPOT WHEN POWER STEERING ASSIST WENT OUT. THE WARNING LIGHT CAME ON AFTER IT STOPPED STEERING. PARKED THE CAR WAITING ON A RETURN CALL FROM THE FORD DEALERSHIP.

10/10/2017
Components: STEERING
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE AND SHIFTED THE GEAR INTO REVERSE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING BECAME STIFF AND REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER (CLASSIC FORD LINCOLN, 8540 TYLER BLVD, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 115,800. .UPDATED 11/09/17 *BF CONSUMER STATED SUDDEN LOSS OF POWER STEERING UPDATE 7/25/18*JB

10/10/2017
Components: STEERING
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING. I HAVE HAD MY CAR FOR ONLY 7 MONTHS WHEN THE FIRST INCIDENT HAPPEN . IT HAD AFTER ABOUT A MONTH OF ME HAVING MY CAR WHEN THE SERVICE ADVANCE TRAC. CAME O I DID LET THE DEALERSHIP KNOW AND ALL THEY TOLD ME WAS I HAD PUSH A BUTTON. WELL IT DID GO OFF UNTIL A BOUT A MONTH AGO WHEN IT CAME BACK AS I WAS DRIVING AND ALSO THAT'S WHEN MY POWER STEERING WENT OUT AT THE SAME TIME. I THEN AGAIN TOLD THEM. WELL SINCE THEN I'M STILL TRYING TO GET IT FIX ALONG WITH ALL THE OTHER MAJOR RECALLS THAT ARE ON MY CAR. I DID TELL THEM ABOUT IT AND ALL THEY TOLD ME WAS THERE ARE NO RECALLS ON MY CAR. THIS IS VERY FRUSTRATING. FORD DOES NEED TO DO A RECALL ON THE 2010 FORD FUSION.

10/09/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TAKATA RECALL: RECEIVED SAFETY RECALL IN JULY 2016. STILL WAITING FOR REPLACEMENT. FORD SEEMS TO BE DRAGGING THEIR FEET..

10/08/2017
Components: STEERING
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

SERVICE POWER STEERING NOW CAME ON AND ALL POWER ASSISTED STEERING WAS LOST, NO WARNING, FUNNY HOW THEY RECALLED 2011 MODELS WITH THE SAME PROBLEM BUT NOT 2010, VERY DANGEROUS, VEHICLE WAS IN MOTION WHEN HAPPENED

10/08/2017
Components: STEERING
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

POWER STEERING ASSIST FAULT- THIS WARNING OCCURS RANDOMLY AND THE POWER STEERING FAILS WHEN TURNING ON THE CAR. OFTEN I CAN REMEDY THE ISSUE BY RESTARTING THE CAR, BUT IT HAS BEEN OCCURRING MORE FREQUENTLY AND RESTARTING THE CAR WON'T FIX IT. I'VE READ MANY ACCOUNTS OF THIS HAPPENING WHILE DRIVING AND REPRESENTS A SAFETY HAZARD. TIME TO ISSUE A RECALL ON 2010 MODELS AS FORD HAS FOR OTHER MODELS.

10/06/2017
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAXR1******
Summary

RECEIVED RECALL JULY 2016. FORD STILL DOES NOT HAVE THE PARTS TO REPLACE

10/06/2017
Components: STEERING
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S SON WAS DRIVING 20 MPH, THE POWER STEERING FAILED AND THE TRACTION ASSIST AND OTHER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH AN ELECTRONIC POWER STEERING CONTROL FAILURE, AND THE POWER STEERING RACK NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

10/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

VEHICLE WAS BROUGHT IN FOR PURGE VALVE RECALL (THE VALVE WAS MERELY INSPECTED BUT NOT REPLACED). AFTERWARDS THE CHECK ENGINE LIGHT KEPT COMING ON INTERMITTENTLY. BUMPS IN THE HIGHWAY WOULD CAUSE THE CHECK ENGINE LIGHT TO GO ON OR OFF. WHEN I ATTEMPTED TO SELL THE VEHICLE IT WOULD NOT PASS INSPECTION. ACCORDING TO THE FORD DEALER, THIS SAME PURGE VALVE INVOLVED IN THE ORIGINAL RECALL BECAME STUCK OPEN. FORD WAS NOT WILLING TO FIX THE PROBLEMATIC PURGE VALVE FREE OF CHARGE.

10/06/2017
Components: SERVICE BRAKES
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

SPONGY BRAKES. INCONSISTENT AND INTERMITTENT BRAKING. CAR IS NOT SAFE TO DRIVE.

10/05/2017
Components: STEERING
Incident Date: 09/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

POWER STEERING ASSIST LOCK FAILED FOUR TIMES UPON START.I HAD TO RESTART THE VEHICE SEVERAL TIMES IN ORDER TO GET THE POWER STEERING TO WORK. I CALLED THE DEALER AND THEY SAID IT COULD LOCK UP AT ANY TIME, EVEN WHILE DRIVING AT HIGH SPEEDS. I DECIDED IT WAS UNSAFE TO DRIVE AND HAD IT TOWED TO THE DEALER WHERE I HAD TO SPEND $1500 TO REPAIR. THIS IS DEFINITELY A SAFETY ISSUE AND THE 2010 FUSIONS AND THEY SHOULD HAVE BEEN INCLUDED IN THE RECALL OF THE OF LATER YEAR MODELS 'RECALL #15V340000 I CAN'T IMAGINE DRIVING ON THE FREEWAY AT 70 MPH AND HAVING THE POWER STEERING FAIL.

10/05/2017
Components: STEERING
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE VEHICLE POWER STEERING ASSISTANCE FAULT SIGN ON MY CAR AND VERY HARD TO FIX IT. THEY HAVE TO INFORM THE TRAVELING PUBLIC BEFORE BIG SAFETY ISSUE CREATED.

10/04/2017
Components: STEERING
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 75 MPH, THE POWER STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT TURNING THE VEHICLE OFF AND BACK ON REMEDIED THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD (3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, (417) 883-4330) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/04/2017
Components: STEERING
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING FAILED MULTIPLE TIMES OVER THE PAST YEAR WHILE DAUGHTER DRIVING ON HIGHWAY BETWEEN 60 - 70 MPH. DISPLAY WAS POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. SHE WAS ABLE TO PULL OVER AND RESTART CAR TO CLEAR AND PROBLEM WENT AWAY. POWER STEERING FAILED FOR THE LAST TIME SEPT 27, 2017 AND CANNOT BE RESET. MILEAGE IS CLOSE TO 114,000 NOW. I "MUSCLED" THE CAR TO THE FORD HOUSE ON SEPTEMBER 30 FOR DIAGNOSIS. CODES FORD PULLED ARE C200D:49 AND U3000:96. FORD RECOMMENDED "REPLACE STEERING GEAR (INTERNAL FAILURE) AND 4 WHEEL ALIGNMENT AFTER REPLACEMENT". COST ROUGHLY $1825.00 PLUS TAX. I DECLINED SERVICE AND I NOW HAVE A 7 YEAR OLD CAR I AM STILL MAKING PAYMENTS ON SITTING MY DRIVEWAY. SOME "GREAT FIRST CAR" FOR MY COLLEGE STUDENT. SEEMS LIKE THIS CAR SHOULD HAVE BEEN INCLUDED IN THE SAFETY RECALL I READ ABOUT ON HERE. I HAVE A 1997 FORD TRUCK WITH 315,000 MILES ON IT - I HAVE TAKEN GREAT CARE TO KEEP IT ON THE ROAD AND THE POWER STEERING HAS NEVER ONCE FAILED IN THAT AMOUNT OF MILEAGE / YEARS.

10/04/2017
Components: AIR BAGS
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL: FORD STILL DOES NOT HAVE A FIX FOR AIR BAG PROBLEM. WILL THIS BE RESOLVED SOON?

10/03/2017
Components: AIR BAGS
Incident Date: 12/06/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TIFFANY FORD (300 GATEWAY DR, HOLLISTER, CA 95023, PHONE NUMBER: (831) 637-4461) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD NOTIFY THE CONTACT WHEN THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD NOTIFY HER WHEN THE PART BECOMES AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

10/01/2017
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TAKATA RECALLS - I WAS DRIVING AND MY CAR SENSOR CAME ON SAYING POWER STEERING ASSIST FAULT. I DIDN'T THINK NOTHING OF IT. SO THE NEXT DAY TAKING MY DAUGHTER TO SCHOOL AND MY STEERING WHEEL WOULD TURN AT ALL. I HAD TO GET TOWING SERVICES. I CALL FORD ABOUT IT THEY TOLD ME IN CUSTOMER NO PARTS AVAILABLE AT THIS TIME. THE COMPANY IS IN BANKRUPT . THEY DON'T KNOW WHEN TO GET IT IN. WHEN THEY DO THEY WILL NOTIFY ME

09/30/2017
Components: STEERING
Incident Date: 09/27/2017
Crash: No
Fire: No
Summary

WHILE DAUGHTER DRIVING, POWER STEERING FAILED MULTIPLE TIMES. VEHICLE DISPLAYED POWER STEERING ASSIST FAULT AND SERVICE ADVANCE TRACK. SHE WAS ABLE TO CLEAR BY TURNING CAR OFF AND BACK ON. IT HAS NOW COMPLETELY FAILED AND DISPLAY STAYS ON PERMANENTLY. THIS SHOULD NOT HAPPEN TO A CAR THAT IS LESS THAN 10 YEARS OLD.

09/30/2017
Components: AIR BAGS
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TAKATA RECALL - RECEIVED RECALL NOTICE (NHTSA:16V-384; MANUFACTURER: 16S26) FROM MANUFACTURER IN JULY 2016 AND ANOTHER IN APRIL 2017, HOWEVER DEALERSHIPS IN CENTRAL FLORIDA HAVE NO PARTS FROM MANUFACTURER TO IMPLEMENT REPAIR. - I LIVE IN ORLANDO, FL WHICH HAS TYPE OF CLIMATE SPECIFICALLY AFFECTED BY RECALL ISSUE. - AFRAID TO USE PASSENGER SEAT W/ DEFECTIVE AIRBAG. - NO PHYSICAL HARM TO PERSON OR VEHICLE HAS OCCURRED YET, BUT THAT'S WHAT I'M TRYING TO AVOID.

09/28/2017
Components: STEERING
Incident Date: 01/14/2017
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT WHILE DRIVING ON THE ROAD. ADVANCETRAC AND SERVICE POWER STEERING LIGHTS ARE ON.

09/27/2017
Components: STEERING
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

ELECTRONIC POWER ASSISTED STEERING (EPAS) FAILURE ON MY 2010 FORD FUSION. ALMOST CAUSED AN ACCIDENT WHEN THE STEERING BECAME EXTREMELY SLUGGISH TURNING AT ABOUT 12 MPH, AND REQUIRED BRUTE STRENGTH TO OVERCOME (MORE THAN MY NON-POWER-STEERING CAR I'VE DRIVEN, WHERE ANY MOVEMENT ABOVE 5 MPH EASES STEERING TORQUE). WHILE DRIVING AT DORCHESTER RD. HEADING TO LADSON, SC, THE STEERING WAS FINE MOMENTS BEFORE THEN JUST SUDDENLY FAILED. GOOD THING THIS DIDN'T HAPPEN AT THE HIGHER SPEED OF 50 MPH POSTED FOR DORCHESTER RD. I STRUGGLED TO GET THE CAR HOME, AND THERE IT SITS. I'VE READ A RECALL FOR 2011 FUSIONS, BUT IS THERE A REASON THIS YEAR FUSION NOT INCLUDED IN THAT RECALL. OTHER OLDER FORDS HAVE THE SAME PROBLEM.

09/26/2017
Components: STEERING
Incident Date: 09/25/2017
Crash: No
Fire: No
Summary

I STARTED MY CAR AND A WARNING LIGHT WAS ON FOR THE POWER STEERING AND I COULD HARDLY TURN THE WHEEL. I TURNED THE CAR OFF AND BACK ON AND THE CAR WAS BACK TO NORMAL. I AM SCARED THAT THIS WILL HAPPEN WHILE DRIVING DOWN THE ROAD AS I HAVE READ MANY STORIES OF THAT HAPPENING. I DO NOT KNOW WHY FORD HAS NOT ISSUED A RECALL FOR THIS AS IT SEEMS TO BE A VERY COMMON OCCURRENCE

09/26/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY CAR WHILE I WAS DRIVING HAD AN ISSUE WHERE IT DECELERATED ON ITS OWN AND THERE WAS NO GAS PEDAL....THROWING A THROTTLE ACTUATOR CCONTROL SYSTEM CODE SAYING WAS STUCK OPEN...THIS HAS HAPPENED A COUPLE TIMES NOW BUT CODE CLEARED BEFORE COULD LOOK AT...TOOK TO LES STUMPF FORD THEY ARE TELLING ME THEY CAN'T DO ANYTHING TIL THE CODE STASYS ON FOR THERM TO TEST....SO I AM SUPPOSED TO DRIVE AN UNSAFE VEHICLE FOR A KNOWN PROOBLEM THAT THE COMPANY WAS SUED ABOUT AND CREATED A CUSTOMER SATISFACTION EXTENDED WARRANTY INSTEAD OF RECALLING IT UNTIL IT DOES IT AGAIN....AND I AM AT ABOUT 142000 AND ONLY COVERS TIL 150000

09/26/2017
Components: STEERING
Incident Date: 09/26/2017
Crash: No
Fire: No
Summary

MY VEHICLE LOST POWER STEERING. FIRST, I WAS IN A PARKING LOT. I STARTED THE VEHICLE, PLACED IT IN REVERSE, AND BEGIN TO BACK OUT OF MY SPOT WHEN THE WHEEL FELT HEAVY ALL THE SUDDEN AND THE CHIMES STARTED GOING OFF. IN MY MESSAGE CENTER IT SAID "POWER STEERING ASSIST FAULT". I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO RESOLVE THE ISSUE; HOWEVER, I TOOK IT TO THE DEALER TO GET IT SERVICED ANYWAYS. THE DEALER SAID THEY WERE UNABLE TO DIAGNOSE AN ISSUE CHARGED ME $130 AND SENT ME ON MY WAY. JUST 5 DAYS LATER, WITH MY DAUGHTER IN THE CAR, MY STEERING FAILED AGAIN. THIS TIME WHILE DRIVING IN THE MIDDLE OF TOWN ON A BUSY STREET AND AT THE EXACT MOMENT THAT I WAS TURNING INTO AN ENTRANCE TO OUR DENTIST OFFICE! I MANAGED TO NOT CAUSE AN ACCIDENT, AGAIN STOPPED THE CAR AND TURNED IT OFF AND AGAIN RESTARTED IT. AS BEFORE, THE STEERING SEEMS TO HAVE RESET ITSELF. I'M SEEING A LARGE VOLUME OF COMPLAINTS ABOUT THIS EXACT ISSUE ONLINE AND IT SEEMS A RECALL WAS DONE FOR NEWER MODELS, BUT NOT FOR 2010. THIS IS UNSAFE.

09/25/2017
Components: STEERING
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

IT DIDNT COME WITH A WARNING MY CAR WAS WORKING JUST FINE EARLY THIS MORING AND THEN ALL OF A SUDDEN WHEN I GO TO PICK UP MY LITTLE GIRL MY CAR GOES COMPLETY OUT ALMOST HIT A TREE PLEASE HELP US WITH THIS PROBLEM

09/23/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

I WAS DRIVING HOME AFTER PICKING UP MY 9YR OLD FROM SCHOOL,WHEN VEHICLE IN FRONT OF ME CAME TO AN ABRUPT STOP,I HAD TO SWERVE RIGHT TO AVOID HITTING THEM AND HIT MY BRAKES"AT THIS POINT MY VEHICLE SHUT OFF COMPLETELY IN THE MIDDLE OF TRAFFIC I HAD TO RESTART IT THEN DROVE ABOUT 10 MILES WHEN MY CAR STARTED CHIMMING AND THE SERVICE POWER STEARING NOW AND ADVANCE TRACK CONTROL WARNINGS CAME ON I HAD NO CONTROL OF MY VEHICLE I COULD NOT TURN THE WHEEL AT ALL IT WAS LOCKED I MANAGED TO PULL TO THE SIDE OF THE ROAD WITH EXTREME EFFORT I THOUGHT I WAS GOING TO BREAK SOMETHING TRYING TO TURN THE WHEEL JUST SLITELY TO GET TO SIDE OF ROAD CAR HAD TO BE TOWED IT UNDRIVABLE AND COMPLETELY UNSAFE MY SON COULD HAVE BEEN SERIOUSLY INJURED.FORD HAS RECALLED THESE CARS FOR THE SAME ISSUE IN 2011 AND BEYOND WHY IF THEY HAVE THE SAME EXACT FUNCTION AND PARTS NOT RECALLING THESE 1500$ TO FIX THAT I DON'T HAVE,IVE TAKING GREAT CARE OF THIS VEHICLE BUT HAVE HAD NOTHING BUT PROBLEMS THE SAME DAY THIS HAPPENED I RECEIVED A FACTORY RECALL FOR THE PURGE CANISTER AND GAS TANK,THE CAR WHEN I BOUGHT IT WAS BURNING UP CALIPERS WHEELS WERE COMING LOOSE BREAK PADS SHEARING OFF AND ROTOR AFTER ROTOR PAD AFTER PAD AND 3 CALIPERS AND A BATTERY LATER BECAUSE BREAK FLUID SHOT OUT OF MY RESERVOIR ONTO MY BATTERY SHORTING IT OUT CONDUCTING A STRAIGHT FEED FROM POS TO NEG.NOW THIS THIS IS SO DANGEROUS IF I WAS A LESS EXSPERIANCED DRIVER THIS COULD HAVE BEEN TRAGIC!!!IS THAT REALLY WHAT IT TAKES FOR THIS BILLION DOLLAR COMPANY TO BE HELD ACCOUNTABLE I MEAN WE ALREADY PAYED FOR THE VEHICLE LEAST THEY CAN DO IS FIX THE PROBLEMS THEY NO HAVE EXISTED FOR ALONG TIME BEFORE PEOPLE DIE.

09/22/2017
Components: POWER TRAIN
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

FORD KNOWS OF THE TRANSMISSION FLUID LEAK IN THE CARS BUT FORD AND NHTSA WONT DO A RECALL ON THEM AND IT IS COSTING THOUSANDS OF DOLLARS TO FIX. FORD RAN A CUSTOMER SATISFACTION PROGRAM ON IT BUT THE OF COURSE STOPPED IT. I CAN NOT UNDERSTAND WHY THE GOVERNMENT WOULD ALLOW FORD TO SCREW THE PUBLIC ON A MAJOR REPAIR.

09/21/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

DRIVING...SPEED ALL OF A SUDDEN DROPPED TO AROUND 2 MPH...WOULD GO NO FASTER....YELLOW WRENCH LIGHT APPEARED ON INSTRUMENT PANEL ALONG WITH CHECK ENGINE SOON LIGHT, IF I HAD BEEN IN TRAFFIC THERE COULD HAVE BEEN A FATAL ACCIDENT...BY ALL INDICATIONS ...THE THROTTLE BODY IS THE CAUSE OF THE PROBLEM..READ VARIOUS REPORTS OF OTHER 2010 FORD FUSION OWNERS WITH THE IDENTICAL PROBLEM...THIS IS A VERY SERIOUS AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED WITHOUT DELAY...

09/20/2017
Components: STEERING
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING ON THE FREEWAY AT FREEWAY SPEEDS WARNING LIGHT STARTED FLASHING STATING, "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" I THEN IMMEDIATELY LOST POWER STEERING AND LUCKILY WAS GOING STRAIGHT SO MUSCLING THE STEERING WASN'T OVERLY DIFFICULT. GOT OFF THE FREEWAY AND RESTARTED THE CAR AND THE POWER STEERING RETURNED. 5 DAYS LATER WHILE DRIVING SLOWLY THE SAME THING HAPPENED BUT NOW RESTARTING THE CAR DOESN'T GET THE PROBLEM TO GO AWAY. POWER STEERING ISN'T WORKING ON THE CAR AT ALL. WHEN I START THE CAR THE INFO SCREEN READS: POWER STEERING ASSIST FAULTS APPEARS. IT IS EXTREMELY DIFFICULT TO TURN THE WHEEL, THEN AN ALARM SOUNDS AND THE INDICATOR LIGHT FOR SERVICE ADVANCETRAC APPEARS AND STEERING GETS SLIGHTLY EASIER BUT POWER STEERING IS STILL NOT FUNCTIONING. VERY DIFFICULT AND DANGEROUS TO DRIVE THE CAR NOW BUT I HAVE TO GET TO WORK AND DON'T HAVE THE MONEY TO GET IT FIXED.

09/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THROTTLE BODY IS DEFECTIVE, CAUSING FOR UNEXPECTED LUNGING AND STALLING OUT DURING ACCELERATION. HAPPENS AT VERY UNPREDICTABLE TIMES WHILE DRIVING THE VEHICLE. THE THROTTLE BODY HAS BEEN REPLACED 2 TIMES AT A COST OF APROX. $180

09/18/2017
Components: STEERING
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY STEERING WHEEL IS "LOCKED". IT HAS BEEN DOING THIS FOR A WHILE NOW, BUT I WOULD JUST TURN THE CAR OFF AND TURN IT BACK ON AND IT WOULD WORK. WELL ON THURSDAY MORNING 9/14/2017 THIS DIDN'T WORK ANYMORE. I'VE RESEARCHED THIS PROBLEM AND LEARNED THERE WAS A RECALL FOR THIS VERY SAME ISSUE ON THE 2011 FORD FUSION, BY THE WAY MY CAR IS A 2010 FORD FUSION. THESE CARS HAVE THE SAME ELECTRIC POWER STEERING AND WHAT MAKES IT SO BAD THEY ARE BEING REPLACED WITH THE EXACT SAME PART THAT IS POTENTIALLY DEFECTIVE. MY LOCAL DEALERSHIP SAYS SINCE IT WAS NOT ON THE RECALL LIST I WILL HAVE TO PAY FOR PARTS AND LABOR BECAUSE MY CAR IS A 2010 MODEL BUT THE RECALL IS FOR THE PART, NOT THE CAR. I DON'T FEEL I SHOULD BE HELD FINANCIALLY RESPONSIBLE FOR A DEFECTIVE PART JUST BECAUSE IT WAS INSTALLED IN A VEHICLE NOT ON THE RECALL LIST.

09/18/2017
Components: STEERING
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE POWER STEERING IN MY CAR WILL TURN OFF FOR NO REASON AT ALL. IT IS EXTREMELY UNSAFE. I CAN RE-START THE CAR AND THEN IT'LL BE FINE FOR AWHILE, AND THEN GO OUT AGAIN FOR NO REASON. IT CAN HAPPEN ON THE HIGHWAY WHILE TRAVELING VERY FAST.

09/18/2017
Components: AIR BAGS
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TAMARA RECALL. WAS ADVISED NO PARTS ARE AVAILABLE TO FIX AIRBAG WARNING LIGHTS

09/15/2017
Components: WHEELS
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

EVERY TIME THIS VEHICLE HAS THE TIRES ROTATED THERE IS A BROKEN FRONT RIGHT SIDE WHEEL LUG. TWICE IT HAS HAPPENED AT THE LOCAL FORD DEALER,WHERE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS RECALLED IN 2012 AND 2 WHEEL LUGS ON THE REAR WERE REPLACED. THE TIRE SHOP REFUSES TO ROTATE THE TIRES UNLESS I REPLACE ALL THE ORIGINAL FORD CAPPED WHEEL NUTS. THIS IS A FORD PROBLEM AND HAS BEEN FOR SOME TIME IT IS TIME THAT SOME TYPE OF ACTION IS TAKEN'

09/13/2017
Components: STEERING
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG9AR******
Summary

WENT TO THE STORE AS I TURNING TO PARK A WARNING LIGHT CAME ON ABOUT THE POWER STEERING AND I HAD NO POWER STEERING, ONCE I CAME OUT OF THE STORE AND STARTED THE CAR, THE WARNING LIGHT WAS STILL ON POWER STEERING FAULT. I HAD NO POWER STEERING. I CALLED THE FORD DEALERSHIP AND THE STATED THEY COULD RESET THE COMPUTER TO CLEAR THE WARNING LIGHT, SO I TOOK IT TO A DEALERSHIP, PAID $105.00 TO CLEAR THE ERROR. THE ISSUE WAS GONE AND I HAD POWER STEERING THAT WAS ON A WEDNESDAY AFTERNOON, WELL FRIDAY MORNING WHEN I ON MY WAY TO WORK THE SAME WARNING MESSAGE CAME ON AGAIN AND I HAD NO POWER STEERING AGAIN. I WENT ON THE INTERNET AND RESEARCHED ON HOW TO RESET BY DISCONNECTING THE BATTERY WOULD RESET IT. NO LUCK ON THAT. WHY HAVEN'T FORD DONE A RECALL ON THE 2010 FORD FUSION WHEN THEY KNOW IT HAS A POWER STEERING PROBLEM. THIS IS NOT SAFE AT ALL, IT CAN CAUSE A WRECK.

09/13/2017
Components: WHEELS
Incident Date: 09/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE HAD A FLAT TIRE AND WAS UNABLE TO LOOSEN THE LUG NUT. THE VEHICLE WAS TAKEN TO THE DEALER (BERGSTROM FORD OF FOX VALLEY IN NEENAH, WI, 920-727-9000) FOR TIRE ROTATION, BUT THE TECHNICIAN REFUSED TO ROTATE THE TIRES WITHOUT CHANGING ALL THE LUG NUTS AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT UNLESS THERE WAS A RECALL, THE CONTACT WOULD BE RESPONSIBLE FOR ANY DIAGNOSTIC TESTING. THE REPAIRS WERE PERFORMED BY THE CONTACT'S FRIEND. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

09/12/2017
Components: WHEELS
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER AND PASSENGER WHEEL STUDS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL STUDS NEEDED TO BE TO REPLACED. THE VEHICLE WAS REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 135,000.

09/11/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHILE DRIVING ON THE HIGHWAY MY 2010 FORD FUSION HYBRID SUDDENLY LOST POWER AND QUICKLY DECELERATED FROM 65 MPH TO LESS THAN 20MPH. I TOOK IT TO THE DEALER WHO SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THIS IS THE SAME ISSUE ON THE NON-HYBRID FORD FUSION FOR WHICH FORD HAS ISSUED AN EXTENDED WARRANTY UNDER CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER FORD HAS EXCLUDED HYBRIDS AND MANUAL TRANSMISSIONS THAT HAVE THE SAME THROTTLE BODY PART.

09/11/2017
Components: STEERING
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING HOME FROM WORK ON THE FREE WAY AND WAS ABLE TO PULL THE WHEEL HARD ENOUGH TO PULL OVER BUT MY CAR WOULDNT TURN AND AN ALARM AND A MESSAGE CAME ON THE DASH THAT READ "POWER STEERING ASSIST FAULT". WHEN I LOOK UP THE ISSUE I SAW THERE WAS A RECALL FOR THE EXACT ISSUE ON FORD FUSIONS JUST NOT MY YEAR. WHY AM I NOT INCLUDED AND WHAT SHOULD I DO? THIS IS A SERIOUS SAFTEY HAZARD AND I NEED THIS TAKEN CARE OF

09/08/2017
Components: STEERING,SERVICE BRAKES
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I WAS DRIVING TO GO PICK UP MY YOUND BOYS AT SCHOOL WENT AROUND CURVE MY POWER STEERING WENT PUT AND MY SERVICE POWER STEERING NOW LIGHT CAME ON AND MY SERVICE ADVANCE TRAC LIGHT CAME ON NO WARNING JUST WENT OUT I ALMOST HIT A TREE I CALL FORD PLACE THEY SAY I JAVE TO COME UP THERE LET THEM PUT IT ON MACHINE THAT IS 107.00 AND THEN TELLME WHATS WRONG AND THEY CAN FIX IT BUT THE PART THAT MAY BE NEEDED IS 900 DOLLARS IM A SINGLE MOM AND DNT HAVE THAT KIND OF MONEY IVE HAD THIS CAR LITTLE OVA 1 YR I LOOKED UP RECALLS AND BACK IN 2015 THEY RECALLED FORD FUSIONS FOR POWER STEERING PROBLEMS BUT THE OWNERS OF 2010 FUSIONS THAT WERE COMPLAINING WAS NOT RECALLED 2010 AND OLDER HAVE ELECTRIC POWER STEERING AND IF THIS MANY PPL ARE COMPLAINING WHY HAVENT THEY RECALLED THEM ARE THEY WAITING TIL A PERSON GETS KILLED WHAT IF ITS A CHILD ALL THEY ARE GONNA DO IS SAY IM SO SORRY BUT THEY KNOW ABOUT THE PROBLEM WHY CANT WE GET OUR CARS FIXED THEY MADE THEM WITH FAULTY EQUIPMENT

09/07/2017
Components: SERVICE BRAKES
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

ADVANCE TRACKING LIGHTS CAME ON AND BRAKES AND WAS TOLD THAT ITS A MODULE DEFECT WHICH ONLY CAN BE REPLACED BY FORD. THIS COULD LOVK UP MY BRAKES AND POSSIBLY CAUSE ACCIDENT OR DEATH.

09/07/2017
Components: STEERING
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

IN SPRING OF 2014 WHILE DRIVING IN MY MILITARY BARRACKS PARKING LOT WITH A PASSENGER THE STEERING WHEEL SUDDENLY LOCKED UP WHILE TURNING CAUSING THE VEHICLE FIGHT BACK FROM THE TURN. POWER STEERING FAILURE AND SERVICE ADVANCETRAC NOTIFICATIONS APPEARED. I THEN HAD TO PARK THE VEHICLE WITH NO POWER STEERING AND HAD A FELLOW SERVICE MEMBER LOOK AT THE VEHICLE AND WE DETERMINED TO TAKE IT TO A FORD DEALERSHIP. THE FORD DEALERSHIP CLAIMED IT TO BE A RANDOM ISSUE AND CHARGED 1700$ TO REPLACE THE PIN AND STEERING RACK. TWO YEARS LATER IN SEPTEMBER 2016 WHILE DRIVING THE POWER STEERING FAILED AGAIN IN THE SAME MANNER. I CONTACTED THE SAME FORD DEALERSHIP IN WHICH THEY STILL CLAIMED IT TO BE A RANDOM FAULT AND IT WAS TWO MONTHS OUT OF WARRANTY FOR THE STEERING RACK AND PIN AND WOULD CHARGE ME 1700$ TO REPLACE THE POWER STEERING AGAIN. I HAVE SINCE DROVE WITHOUT DUE TO NOT BE WILLING TO PAY TO REPLACE IT AS IT WAS TOO COSTLY TO CONTINUE TO REPAIR THE ISSUE.

09/07/2017
Components: POWER TRAIN
Incident Date: 08/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

ROLLS WHILE IN PARK

09/05/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

LETTER FROM CONGRESSMAN CARTWRIGHT ON BEHALF OF CONSTITUENT IN REGARDS TO A FOLLOW UP LETTER DUE TO AN AIRBAG RECALL ON HIS 2010 FORD FUSION. *LD THE CONSUMER STATED THE VEHICLE WAS REGISTERED IN PENNSYLVANIA (ZONE B), BUT PRIMARILY DRIVEN IN FLORIDA (ZONE A). THE CONSUMER WOULD LIKE TO BE INCLUDED ON THE ZONE A RECALL LIST. UPDATED 09/05/2017*JS

09/05/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I WAS DRIVING WHEN I RECEIVED A "SERVICE POWER STEERING" INDICATOR ON THE DASH. A MINUTE OR TWO LATER I ALSO RECEIVE AN "SERVICE ADVANCETRAC" INDICATOR. THE POWER STEERING WAS STILL WORKING AT THAT POINT AND I PARKED THE CAR AND TURNED IT OFF TO CHECK WHAT WAS WRONG. ONCE I TURNED THE CAR BACK ON I RECEIVED A "SERVICE POWER STEERING NOW" INDICATOR ON THE DASH. AT THIS POINT THE POWER STEERING WAS NO LONGER WORKING. I COULD NOT DRIVE THE CAR AS IT WAS MUCH TOO DIFFICULT TO TURN THE STEERING WHEEL. I HAD THE CAR TOWED AND BROUGHT TO A LOCAL FORD DEALER. I HAD TO LEAVE IT THERE AND RENT A CAR AS I WAS VISITING FROM OUT OF TOWN AND HAD TO RETURN HOME. THE FORD SERVICE DEALER CALLED AND TOLD ME I HAD TO REPLACE THE POWER STEERING SYSTEM. $1600. OUCH

09/05/2017
Components: STEERING
Incident Date: 09/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

DROVE MY MOM'S 2010 FORD FUSION TO THE STORE AND TRACTION CONTROL LIGHT WAS ON BUT STEERING WAS FINE. AFTER EXITING THE STORE AND STARTING CAR HAD POWER STEERING FAILURE AND ADVANCETRAC FAILURE WARNINGS AND CAR WAS EXTREMELY HARD TO TURN AFTER THAT. I'M JUST GLAD IT HAPPENED TO ME AND NOT MY MOM, SHE WOULD HAVE NOT BEEN ABLE TO DRIVE THE CAR AND STUCK AT THE STORE WAITING FOR SOMEONE TO PICK HER UP

09/04/2017
Components: STEERING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

VEHICLE BECAME VERY DIFFICULT TO STEER WHILE DRIVING IN THE CITY. POWER STEERING ASSIST FAULT CODE INDICATED ON CONSOLE. RECALL AVAILABLE ON FORD FUSION 2011 - 2014. WHY WAS 2010 EXCLUDED.

09/01/2017
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEARNY PEARSON FORD AT (858) 560-5544 (LOCATED AT 7303 CLAIREMONT MESA BLVD, SAN DIEGO, CA) ON SEVERAL OCCASIONS WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/01/2017
Components: STEERING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

2010 FORD FUSION 2.0L SLE ORIGINALLY EXPERIENCED INTERMITTENT POWER STEERING ASSIST FAULT. THE FAULT WAS ABLE TO BE CLEARED BY RESTARTING THE VEHICLE AND WOULD REMAIN DORMANT FOR A NUMBER OF DAYS OR WEEKS. RECENTLY, MY WIFE ATTEMPTED TO DRIVE THE CAR AND THE PSAF FAULT REAPPEARED AND IS NOW UNABLE TO BE RESET BY RESTARTING THE VEHICLE. THE FAULT OCCURS DURING EVERY VEHICLE START CYCLE. I HAVE ATTEMPTED TO MOVE THE VEHICLE AND RUN THE STEERING WHEEL THROUGH ITS ENTIRE RANGE OF MOTION TO INDUCE A SENSOR OR ENCODER RESET WITH NO SUCCESS. IT NOW APPEARS THAT I WILL NEED TO CONTACT A DEALER TO RESOLVE THE PROBLEM. APPARENTLY THIS A KNOWN PROBLEM THAT HAS BEEN ADDRESSED IN FUSIONS PRODUCED AFTER 2010. WHAT ARE MY OPTIONS TO RESOLVE THIS PROBLEM? THE VEHICLE CANNOT BE OPERATED IN ITS CURRENT CONDITION.

08/31/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

THE THROTTLE ACTUATOR STICKS CLOSED CAUSING THE VEHICLE TO GO MUCH SLOWER THAN EXPECTED AND THIS OCCURS AT UNEXPECTED TIMES. THE CONDITION CREATES POTENTIALLY HAZARDOUS CONDITIONS FOR THE DRIVER AND VEHICLE OCCUPANTS. NUMEROUS PEOPLE ARE REPORTING THE SAME ISSUE IN ONLINE VEHICLE FORUMS. ENGINE CODE PRODUCED BY THE VEHICLE COMPUTER IS P2112.

08/31/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2017
Crash: No
Fire: No
Summary

THE HYBRID COMPLETELY SHUT DOWN AT APPROXIMATELY 65 MP ON THE INTERSTATE. IT WAS LIKE TURNING OFF THE KEY. A RED TRIANGLE LIGHT SAID GOOD LUCK "STOP THE CAR". THIS IS WITHIN 100 MILES HAVING PAID 1200 TO A FORD DEALER TO REPLACE THROTTLE BODY AND COOLING PUMP THAT WASN'T ONE OF THE 1.6 MILLION FORD HAD TO EXTEND WARRANTIES. SHAME ON NHSTA FOR NOT MAKING THEM RECALL EVERYTHING.

08/30/2017
Components: STRUCTURE
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DRIVER DOOR LATCH SPRING BROKE. DRIVERS DOOR OPENED WHILE DRIVING ON INTERSTATE. I-4 IN TAMPA FLORIDA. AT SPEED LIMIT OF 70 MPH. HAD TO HOLD DOOR SHUT WITH HAND TILL I COULD GET OFF ROAD SAFELY. FORD WOULD NOT COVER UNDER PRESENT RECALL OF THIS PROBLEM. ON NEWER MODELS. COSTING ME ALMOST $400 FOR THE REPAIR.

08/28/2017
Components: STEERING
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING ON A REGULAR BUSY STREET AND ALL OF A SUDDEN WITHOUT NO WARNING THE POWER STEERING WENT OUT IT BECAME VERY DIFFICULT TO DRIVE THE CAR AND I COULD NOT CONTROL THE CAR OR MAKING IN TURNS IN THE CAR AND ENDED UP HITTING THE CURB AND WAS STUCK IN TRAFFIC. LUCKILY I WAS NOT ON THE FREEWAY OR I DID NOT HIT ANYBODY.

08/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

DRIVERS SIDE DOOR WILL NOT OPEN FROM INSIDE, ONLY FROM THE OUTSIDE. WE MUST ROLL WINDOW DOWN TO OPEN CAR DOOR.

08/26/2017
Components: STEERING,STRUCTURE
Incident Date: 08/17/2017
Crash: No
Fire: No
Summary

MY 2010 FORD FUSION HAS A " POWER STEERING ASSIST FAULT" MSG AS WELL AS A "SERVICE ADVANCE TRAC". THESE BOTH CAME ON 8 DAYS AGO (8/18/2017), WITHIN A FEW MINUTES OF EACH OTHER. THE "POWER STEERING ASSIST FAULT" MSG CAME ON WHEN I STARTED MY CAR UP. I WAS ABLE TO DRIVE THE CAR, BUT AFTER ABOUT 2 MILES OR SO THE "SERVICE ADVANCE TRAC" MSG CAME ON. I HAD A DIAGNOSTIC DONE THAT DAY AND NO FAULTS CAME UP EVEN THOUGH THE MESSAGES WERE STILL DISPLAYED ON DASH SCREEN, AND I STILL HAD NO POWER STEERING. I HAVE NO POWER STEERING AT THIS TIME. STEERING IS EXTREMELY DIFFICULT. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP, BUT AS YET, MY CALLS HAVE NOT BEEN RETURNED. ADDITIONALLY, I CALLED THE NATIONAL FORD HOT LINE AND GOT NO WHERE. THIS IS A HUGE SAFETY CONCERN AND NEEDS TO BE ADDRESSED AND REPAIRED IMMEDIATELY. I AM SURE THAT MY VEHICLE IS NOT THE ONLY 2010 HAVING THIS PROBLEM. I UNDERSTAND THAT THERE IS A NATION WIDE RECALL ON NUMEROUS VEHICLES WITH THIS EXACT SAME ISSUE.

08/23/2017
Components: STEERING
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

MY FORD FUSION LOST POWER STEERING WHILE DRIVING WITH MY KIDS AT 45 MPH ON A CITY STREET. LUCKILY NO CARS WERE AROUND ME AND I WAS ABLE TO MANEUVER TO SAFETY. I TURNED THE CAR OFF, BACK ON, STILL NO POWER STEERING. RECEIVED WARNING FOR ADVANCE TRACK AND SERVICE POWER STERLING NOW. CHECKED ELECTRICAL CONNECTIONS AND CLEANED BATTERY WITHOUT ANY LUCK. DISCOVERED THERE NEEDS TO BE AN ENTIRE REPLACEMENT OF THE EPAS SYSTEM ON MY CAR. THIS HAS BEEN RECALLED FOR THE YEARS 2011 AND 2012 HOWEVER NOT FOR 2010, WHICH IS THE FIRST YEAR THIS SYSTEM WAS INSTALLED. ISSUE OCCURRED AT 85,000 MILES. FOUND OUT THAT THE REPAIRS ON MY CAR WILL COST BETWEEN $1800 TO $2000 DOLLARS. THIS APPEARS TO BE A KNOWN ISSUE AS THE OTHER RECALLS HAVE BEEN PLACED, BUT FORD IS NEGLECTING THE YEAR IN WHICH THE SYSTEM WAS FIRST INSTALLED, PUTTING MYSELF, MY CHILDREN, AND OTHERS AT RISK.

08/23/2017
Components: AIR BAGS
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TAKATA RECALL. WHY HAS FORD NOT COME UP WITH A REMEDY? OTHER COMPANIES HAVE. MEANWHILE, MY FAMILY IS DRIVING A DANGEROUS CAR.

08/21/2017
Components: AIR BAGS
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKEN TO FIVE STAR FORD STONE MOUNTAIN (3800 US-78, SNELLVILLE, GA 30039 (678) 384-4242) FOR DIAGNOSTIC TESTING. THE CONTACT WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE AND SHE WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/19/2017
Components: STEERING
Incident Date: 08/09/2017
Crash: No
Fire: No
Summary

INTERMITTENT POWER STEERING FAILURE. NO POWER ASSIST FAULT. SELF TEST DIAGNOSTIC CODE U2053 MOTOR FAILURE. THIS IS A CONTINUOUS MEMORY CODE. ON DEMAND SELF TEST IS A PASS CODE. CAN NOT DUPLICATE OR VERIFY. VISUAL INSPECTION WAS PERFORMED BY A CERTIFIED FORFOR TECHNICIAN INCLUDING WIRING HARNESS AND CONNECTOR INSPECTION NO PROBLEMS FOUND.I WAS DRIVING LOW SPEED AS THIS HAPPENED TWICE, I WAS ON A CITY STREET.

08/18/2017
Components: STEERING,SUSPENSION
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING SERVICE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SHERIDAN FORD SALES (4001 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 999-0261) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE PULLED TO THE RIGHT AND LEFT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO TURN OFF THE IGNITION, WAIT A FEW MOMENTS, AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, BUT DISCOVERED THAT THE STEERING WAS ELECTRIC. SEVERAL MONTHS LATER, WHILE DRIVING OUT OF THE DRIVEWAY, THE VEHICLE BEGAN TO BOUNCE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TURNED INWARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S HOME AND, WHILE INSPECTING THE FRONT WHEELS, SHE NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

08/16/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT PURCHASED THE VEHICLE, HE WAS INFORMED OF NHTSA CAMPAIGN NUMBERS: 15V593000 (FUEL SYSTEM, GASOLINE) AND 16V384000 (AIR BAGS). THE DEALER (SHEEHY FORD OF MARLOW HEIGHTS, 5000 AUTH RD, SUITLAND, MD 20746, (800) 640-5368) WAS CONTACTED TO DETERMINE WHEN THE VEHICLE MAY BE SCHEDULED FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/15/2017
Components: SEAT BELTS
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO TAKE OFF THE FRONT DRIVER'S SIDE SEAT BELT, IT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST AS THE WARRANTY WOULD NOT COVER THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

08/14/2017
Components: STEERING
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I RECEIVED A POWER STEERING ASSIST FAILURE ON THE DASH READOUT WHILE BACKING UP IN A PARKING STRUCTURE. STEERING LOCKED UP AND COULD NOT TURN STEERING WHEEL OR CHANGE DIRECTIONS. I WAS ABLE TO RESET IT BY TURNING OFF AND ON THE IGNITION. LUCKILY THIS DIDN'T HAPPEN WHILE DRIVING. TWO DAYS LATER I WAS ABLE TO GET THE VEHICLE TO FORD SERVICE CENTER. FORD DEALERSHIP LATER DIAGNOSED THIS TO RACK AND PINION NEEDING REPLACEMENT AT $1700 PARTS AND LABOR. THEY CLAIMED THEY COULD GET THE FAULT TO REOCCUR WHILE MONITORING THE COMPUTER PORT. SEEM LIKE A SAFETY ISSUE TO ME. CAR IS A 2010 AND HAS 118K MILES. THE SERVICE MANAGER AND WORKERS WERE VERY CONCERNED THAT WE DROVE THE CAR TOT HE DEALERSHIP. THEY KNOW OF THESE ISSUES AND REFUSE TO ACKNOWLEDGE ANY ASSISTANCE TO THE CONSUMER WITH WARRANTY OR RECALL. I GUESS WE NEED A FEW MORE DEAD HUMANS BEFORE THEY TAKE NOTICE.

08/13/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TAKATA RECALL NOTIFIED OVER A YEAR AGO - NO ACTION TAKEN YET. DEALER REFUSES TO DISCONNECT THE AIR BAG. I HAVE LOST THE USE OF THE PASSENGER SEAT IN MY CAR. YOU NEED TO HAVE CONGRESS OR SOMEONE AUTHORIZE DISCONNECTION OF THE AIR BAG. THIS IS RIDICULOUS. BETTER YET - REPLACE THE [XXX] AIR BAG NOW!! I'M SURE FORD COULD FIND SOME ALTERNATE PRODUCT TO REPLACE THIS. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/09/2017
Components: STEERING
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

"POWER STEERING ASSIST FAULT" MY 2010 FORD FUSION CONTINUES TO LOOSE POWER STEERING AT RANDOM TIMES AND WITH NO NOTICE. THIS HAS OCCURRED AFTER STARTING AND PULLING AWAY, AFTER BEING ON THE ROAD AT A STOP LIGHT OR DRIVING. THE BIGGEST FEAR IS WHILE DRIVING ALL OF A SUDDEN NO POWER STEERING AND A "POWER STEERING ASSIST FAULT" APPEARS IN THE CENTER OF MY INSTRUMENT PANEL WITH ENDLESS RINGING OF A QUICK CHIME. REGARDLESS, OF MY LOCATION ON ANY ROAD I CAN NOT STEER THE CAR. I MUST STOP CAR PLACE IN PARK TURN THE KEY OFF AND AND RESTART THE CAR. THIS MAY NOT HAPPEN AGAIN FOR A DAY, WEEK, YEAR MAKING IT IMPOSSIBLE TO DUPLICATE AT THE DEALERS. NO CODES ARE THROWN BY THE COMPUTER FOR READING. REPEAT VISITS TO THE DEALER HAVE BEEN IN VAIN. THIS HAS BEEN HAPPENING RANDOMLY FOR FIVE YEARS. ALTHOUGH IT HAS GOTTEN TO BE AT MINIMUM TWO TIMES WEEK. THIS WEEK THREE TIMES IN ONE DAY. THE CAR NOW HAS 52,002 MILES. MAINTENANCE IS ON REGULAR TIME SCHEDULES AND MY ONLY MEANS OF TRANSPORTATION. NOW I AM TOLD THAT A FIX JUST SHORT OF $1700.00 IS NEEDED TO MAKE MY CAR SAFE. THIS MODEL CAR IS WELL DOCUMENTED ITSELF THROUGH THE DEALERSHIP. THE INTERNET IS NOW FULL OF SAME COMPLAINTS. NO ONE SHOULD BE DRIVING THESE CARS. I BOUGHT THE CAR INSPECTED FROM A DEALER AND BY NO FAULT OF MY OWN I AM HELD RANSOMED TO PAY OR PARK THE VEHICLE. FORD SHOULD BE HELD ACCOUNTABLE TO THE FULLEST AND MAKE RECALLS TO CORRECT THESE ISSUES AND REIMBURSE ANYONE THAT HAS DOCUMENTED REPAIR BILLS FOR SUCH REPAIR. THIS IS A FALSE SENSE OF SAFETY FOR MANY VEHICLES TO INCLUDE 2010-2013 VEHICLES PROVING THAT FORD FAILED TO DISCLOSE THESE PROBLEMS TO THE CONSUMER PUTTING MILLIONS OF OWNERS AND OTHER HIGHWAY USERS AT RISK. NHTSA PLEASE HELP!

08/09/2017
Components: AIR BAGS
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PARKWAY FORD DEALER (2104 PETERS CREEK PKWY, WINSTON SALEM, NC 27127) WHO STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND THEY WOULD CALL THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WERE WORKING WITH A NEW SUPPLIER OF THE AIR BAG AND THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THERE WAS NO TIMEFRAME ON WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/08/2017
Components: STEERING
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD ASSIST WITH REPLACING THE PARTS USED FOR THE PREVIOUS REPAIR. THE CONTACT FELT AS IF THE REPAIRED PART WAS DEFECTIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

08/07/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL. RECEIVED SAFETY RECALL NOTICE 16S26/NHTSA RECALL NOTICE 16V-384 IN JULY 2016! STILL WAITING FOR REPLACEMENT PASSENGER INFLATOR.!

08/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A STOP, THE VEHICLE JERKED AND TENDED TO SURGE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED WHEN THE FUEL TANK WAS FULL. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURES RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (DELEHANTY FORD IN FLUSHING, MI) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE CHARCOAL CANISTER NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE PURGE VALVE CAUSED FUEL TO LEAK INTO THE CHARCOAL CANISTER. THE DEALER STATED THAT THE FAILURE WAS REPAIRED IN 2015 PER AN UNKNOWN RECALL AND THE CONTACT WOULD BE RESPONSIBLE FOR ANY FUTURE REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN SEARCH SHOWED ONE OPEN RECALL: NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 157,000. PARTS DISTRIBUTION DISCONNECT.

08/04/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED WILLS POINTE FORD (903-873-2511 LOCATED AT 136 E SOUTH COMMERCE ST, WILLS POINT, TX 75169) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

08/04/2017
Components: STEERING
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN AND THE "SERVICE POWER STEERING NOW" WARNING MESSAGE APPEARED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHO STATED THAT THERE WAS NO RECALL ON THE POWER STEERING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND REFERRED THE CONTACT TO NHTSA TO MAKE A COMPLAINT AND CHECK FOR INVESTIGATIONS. THE APPROXIMATE FAILURE MILEAGE WAS 116,097.

08/03/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG1AR******
Summary

STARTED TO NOTICE THAT BOTH DRIVER AND PASSENGER SIDE DOORS WERE STICKING WHEN TRYING TO GET OUT OF THE VEHICLE THEN IT BEGAN TO HAPPEN FROM THE OUTSIDE TOO WHEN TRYING TO GET INTO THE VEHICLE. THEN ON 8/2/2017, HAD DROVE VEHICLE AND PARKED IT IN A PARKING LOT AND THE DRIVER SIDE INSIDE DOOR LATCH MADE A SNAPPING NOISE WHEN TRYING TO GET OUT OF CAR. HAD TO REACH OUT AND PULL HANDLE FROM OUTSIDE JUST TO GET OUT OF CAR. THEN WENT TO GET BACK INTO CAR AND THE LEVER WORKED FROM OUTSIDE BUT THEN DRIVER SIDE DOOR SWUNG OPEN AND ALMOST HIT THE PARKED CAR NEXT TO US WHEN WE WENT TO PULL OUT. LIKE I SAID PASSENGER SIDE DOOR IS DOING SAME THING. THIS COULD CAUSE SOMEONE TO GET TRAPPED IN THEIR CAR AFTER AN ACCIDENT OR GOT FORBID THE CAR WOULD CATCH ON FIRE AND OCCUPANTS OF THE CAR WOULD NOT BE ABLE TO GET OUT.

08/02/2017
Components: STEERING
Incident Date: 07/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

STEERING CODES ERROR "POWER STEERING ASSIST FAULT", THEN I LOSE COMPLETE STEERING. VEHICLE THEN BECOMES VERY HARD TO CONTROL AND STEER.

08/02/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

ENGINE WENT TO LIMP MODE.

08/02/2017
Components: AIR BAGS
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TWO DEALERS (DON BOHN FORD 3737 LAPALCO BLVD, HARVEY, LA 70058 (504) 347-7000) AND (VETERANS FORD 3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002 (504) 887-8410) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE WHEN REMEDY PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/01/2017
Components: STEERING
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ELECTRONIC POWER STEERING SYSTEM FAILURE. VERY HAD TO STEER CAR AT ANY POINT OF TURNING THE WHEEL.

07/31/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING UPON ACCELERATION INCREASE OF SPEED AND SLOWING DOWN THERE IS A LOUD WINING SOUND. WHEN DRIVING THE VEHICLE FOR 15-20 MINUTES I CAN SMELL FUEL INSIDE THE CAR. THIS IS NOT WHEN FILLING FUEL IT'S WHILE THE CAR IS DRIVEN FOR A LENGTH OF TIME EACH DAY. THE BATTERY GOES DEAD WHEN SITTING FOR ONE TO TWO WEEKS. WE HAVE PURCHASED 2 BATTERIES IN 1 YEAR, HAD CABLES AND CONNECTIONS CLEANED AND REPLACED. THERE HAS BEEN MESSAGES COMING UP FOR "CHECK ENGINE" AND THE FAN IS NOISY WHEN THE AIR OR HEAT IS TURNED UP.

07/31/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION IN JULY OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2017
Components: STEERING
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

DRIVING DOWN THE STREET WHEN WE LOST ALL POWER STEERING ALMOST HITTING CAR BY NOT BEEN ABLE TO TURN.

07/31/2017
Components: STEERING
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WAS DRIVING AND POWER STEERING WENT OUT AND THE FOLLOWING TWO LIGHTS POPPED UP, "SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW

07/30/2017
Components: STEERING
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

FAULTY POWER STEERING ASSIST, GOT EXTREMELY HARD TO STEER ALMOST CAUSING AN ACCIDENT. ON A STREET WHYLL DRIVING

07/28/2017
Components: AIR BAGS
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TAKATA RECALL I JUST BOUGHT THIS CAR FROM OKCARZ IN ORLANDO HAD NO IDEA ABOUT THIS RECALL WHEN I BOUGHT THIS CAR I CONTACTED RON NORRIS FORD THEY TOLD ME THERE WERE NO PARTS AVAILABLE AND WOULDN'T BE ANY TIME SOON. PER JOE KID SERVICE DIRECTOR. CONTACTED OKCARZ THEY REFUSED TO SWAP ME OUT OF THE CAR STATING THAT IT WAS A PROBLEM WITH THE MANUFACTURER AND THEY DID NOT CARE

07/28/2017
Components: STEERING
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY WIFE WAS DRIVING THE CAR (IN MOTION ON A FREEWAY EXIT). POWER STEERING WENT OUT AND THE FOLLOWING TWO CODES POPPED UP, "SERVICE ADVANCE TRAX' AND 'POWER STEERING ASSIST FAULT'. LOOKS LIKE AN EXPENSIVE FIX. BASED ON THE NUMBER PEOPLE HAVING THE SAME PROBLEM, FORD SHOULD DO SOMETHING TO SERVICE THIS DANGEROUS PROBLEM. IT LOOKS LIKE A MANUFACTURING PROBLEM.

07/28/2017
Components: AIR BAGS
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO FREMONT FORD (39700 BALENTINE DR, NEWARK, CA 94560) WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/28/2017
Components: STEERING
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS OPERATED, THE POWER STEERING FAILED AND THE SERVICE POWER STEERING AND ADVANCE POWER TRAK WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

07/27/2017
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (SUNNYVALE FORD, 650 E EL CAMINO REAL, SUNNYVALE, CA 94087) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER STATED THAT THE CASE WAS ESCALATED TO A HIGHER PRIORITY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE).... .UPDATED 11/16/17 *BF *JS

07/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

TAKATA RECALL. RECALL NOTIFICATION RECEIVED OVER A YEAR AGO. NO TIMELY REMEDY HAS BEEN MADE AVAILABLE. MULTIPLE CALLS TO DEALERSHIP INDICATE NO PARTS AVAILABLE.

07/25/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (RACEWAY FORD IN RIVERSIDE, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/24/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

IN LOWER GEARS / BELOW 3500 RPM, I WILL OCCASIONALLY EXPERIENCE A SUDDEN DECELERATION, AND THEN AN ABRUPT ACCELERATION AS THE VEHICLE ATTEMPTS TO MAKE IT TO THE COMMANDED SPEED. THIS ONLY OCCURS WHEN THE VEHICLE IS ALREADY IN MOTION, MOST OFTEN CITY STREETS, OCCASIONALLY WHILE ACCELERATING ONTO A HIGHWAY. I BELIEVE THIS CREATES A POTENTIALLY DANGEROUS SITUATION, AS A DRIVER MAY NOT HAVE THE FULL, CONSISTENT ACCELERATION THAT HE EXPECTS TO HAVE. THIS ISSUE BEGAN SHORTLY AFTER RECEIVING "CHECK FUEL FILTER" CODES, DUE TO A POORLY DESIGNED INNER GAS CAP GASKET, WHICH ALLOWS FOR CONTAMINATION TO OBSTRUCT THE EASY FILL SYSTEM'S INNER SEAL. I BELIEVE THIS MAY ALSO BE RELATED TO AN ISSUE WITH A THROTTLE BODY CONTROLLER, SIMILAR TO THE MANY FORD PRODUCTS AND CUSTOMERS WHOM HAVE SUBMITTED PRIOR COMPLAINTS. NOT SURE WHY THOSE THROTTLE BODY CONTROLLERS DIDN'T GET A RECALL, THE PROBLEM IS COMMON ENOUGH AND THE POTENTIAL DAMAGE SUBSTANTIAL.

07/24/2017
Components: SERVICE BRAKES
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

AFTER THE CAR ACTIVATES ABS, WHEN ABS IS DISENGAGED THE BRAKES ARE "SOFT". WHEN DEPRESSED, THEY FEEL LIKE NORMAL RESISTANCE, THEN ARE SOFT AND FINALLY STOP THE CAR AFTER FULLY DEPRESSING THE PEDAL. I HIT A SMALL WASHBOARD BUMPY STRETCH OF ROAD WHILE DEPRESSING THE BRAKE, ABS KICKED IN AND IMMEDIATELY WENT OFF. BRAKES THEN SOFT.

07/24/2017
Components: STEERING
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

STARTING IN 2013 WE HAD VARIOUS SUDDEN POWER STEERING ASSIST FAULTS; OCCURRING AT SPEEDS LESS THAN 40 MPH, ONE FRIGHTENING EPISODE WAS WITH MY 10TH GRADE DAUGHTER WITH HER PERMIT, WHILE SHE WAS HAVING DRIVING LESSON WITH ME, WE MADE IT TO THE SIDE IN TRAFFIC; SHE DID NOT HAVE THE STRENGTH TO TURN THE WHEEL WHEN P/S WAS GONE. AFTER AT LEAST A DOZEN OCCURRENCES (RESTARTING DID RESOLVE THE ISSUES), IN EARLY 2015 I TOOK IT TO THE FORD DEALER FOR SOME ANSWERS, I SEPARATELY HAD THE CODES CHECKED AT AN AUTOZONE TYPE PLACE,THE ONLY CODE THAT CAME UP WAS AN EVAPORATIVE PURGE VALVE CODE; NOTHING ABOUT THE P/S FAULT.I DID NOT TELL FORD ABOUT THE CODES. FORD CALLED TO TELL ME I NEEDED TO HAVE THE COMPUTER REPLACED FOR $1500. BUT THEY COULD NOT ID A MECHANICAL P/S FAULT, NOR PURGE VALVE CODE.ASKED WHAT WAS WRONG WITH COMPUTER.NO FAILURE MODE WAS GIVEN.PAY $1500 FOR A REPAIR THAT YOU CANNOT IDENTIFY? THEY"RESET" THE COMP. THE PROBLEM NOT REPEATED UNTIL JUST 7/17/17 BUT RESTART NOW DOES NOT CLEAR IT OR LIFTING BATT LEADS.MY HUSBAND ABLE TO DRIVE IT HOME BUT WITH DIFFICULTY. THIS EVENT THE CAR WAS LESS THAN 25 MPH, MADE RIGHT TURN FROM STOP,THEN LOST P/S. OIL CHANGE WARNING LIGHT IS ON TOO. NEEDS OIL & INSPECTION BUT IN DRIVEWAY,MAY NOT PASS INSPECTION. FORD CLAIMS IN THE 2010 HANDBOOK THE CAR IS STILL DRIVABLE WHEN P/S IS LOST! DID FORD GET THAT CLEARED WITH STATE INSPECTORS WHEN THEY KNEW THEY HAD THIS PROBLEM. I AM IN MY MID-FIFTIES AND ACTIVE BUT HAVE A MUSCLE WEAKENING CONDITION. I DON'T KNOW IF I WOULD HAVE THE STRENGTH EITHER TO GET THIS CAR TO THE SIDE FOR SAFETY. IT BOGGLES MY MIND THAT THE 2010 MY HAS NOT BEEN PLACED ON RECALL BUT 2012 THROUGH 2014(?) HAVE. PLEASE TAKE EVERY ACTION TO PLACE THIS ITEM ON A RECALL PATH. THANK YOU.

07/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND IT FUNCTIONED APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO THE TURNPIKE FORD DEALER WHERE THE NOZZLE WAS CLEANED; HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AGAIN AND STATED THAT CLEANING THE NOZZLE WAS THE ONLY REMEDY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

07/20/2017
Components: WHEELS
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

I AM FED UP WITH MY FUSION HAVING LOW PRESSURE LIGHT COMING ON AND HAVING TO CARRY AN AIR COMPRESSOR AT ALL TIMES BECAUSE THE LOW PRESSURE LIGHT COMES ON ANY TIME AND YOU DON'T HAVE MUCH TIME TO GET AIR INTO IT BEFORE OTHER ISSUES START. I HAVE SEEN WHERE OTHERS ARE HAVING THE SAME PROBLEM. I KEEP BEING TOLD THAT THE TIRES ARE FINE AND THAT THERE IS JUST SOME CORROSION ON THE RIMS. THEY CLEAN IT UP AND REMOUNT THE TIRES AND IT MIGHT BE OK FOR 4-6 WEEKS. IT DOES NOT MATTER WHAT TEMPERATURE OR TYPE OF WEATHER. IT HAPPENS ON COUNTY ROADS, CITY ROADS AND INTERSTATE HIGHWAYS.

07/20/2017
Components: STEERING,AIR BAGS
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL. IS FORD EVER GOING TO GET THE PARTS TO FIX THIS. THERE COULD BE A MASSIVE LAWSUIT SOME DAY SOON.

07/20/2017
Components: STEERING
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TIRE SENSOR CAME ON SAYING THAT THE TIRE PRESSURE WAS LOW SO I IMMEDIATELY PULLED INTO A GAS STATION TO CHECK THE AIR PRESSURE. AS SOON AS I PULLED IN I LOST THE POWER STEERING AND THE SENSOR CAME ON ABOUT THE POWER STEERING. I WAS STILL IN MOTION WHEN I LOST THE POWER STEERING.

07/18/2017
Components: STEERING
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

BACKED OUT OF GARAGE AND POWER STEERING TOTALLY QUIT.

07/18/2017
Components: STEERING
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST RANDOMLY CUTS OUT WHILE DRIVING. IF YOU TURN THE CAR OFF AND RESTART IT WILL RESET. HAPPENS WHILE CAR IS IN MOTION INCLUDING REVERSE AND FORWARD. HAS HAPPENED MOSTLY AT LOW SPEED IN DRIVEWAY, PARKING LOT AND CITY STREETS. FIRST OCCURRENCE 7/14/17. HAS HAPPENED 3 OTHER TIMES SINCE.

07/17/2017
Components: STEERING
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

DRIVING DOWN THE EXPRESSWAY, WE GOT A MESSAGE SAYING TO SERVICE POWER STEERING NOW. SHORTLY AFTER WE LOST POWER STEERING ON THE VEHICLE. WE HAD A HARD TIME GETTING IT OVER TO THE OTHER SIDE OF THE EXPRESSWAY BECAUSE OF TRAFFIC. WE ALMOST GOT INTO AN ACCIDENT.

07/15/2017
Components: ENGINE
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING AT HIGHWAY SPEED WITH CRUISE CONTROL ENGAGED, THE CRUISE CONTROL DE-ACTIVATES, THE CHECK ENGINE LIGHT COMES ON, AND THE WRENCH ICON COMES ON AT THE INSTRUMENT PANEL. THE ENGINE BEGINS TO RUN VERY ROUGH, SURGING, THEN SLOWING DOWN, AND THE CRUISE CONTROL CANNOT BE RE-ENGAGED. THE THROTTLE BODY WAS REPLACED BY THE FORD DEALER 18 MONTHS AGO, AND THE CONDITION THAT EXISTS NOW WAS THE SAME THAT EXISTED PRIOR TO THE THROTTLE BODY BEING REPLACED 18 MONTHS AGO. VEHICLE CURRENTLY HAS LESS THAN 68,000 MILES. FUEL ECONOMY IS 20% LOWER THAN NORMAL. IT IS FRIGHTENING TO ATTEMPT TO PASS ON 2-LANE ROADS, BECAUSE YOU NEVER KNOW WHEN THE ENGINE WILL SPUTTER. THIS STARTED OCCURRING OCCASIONALLY IN MID-JUNE, 2017, AND NOW OCCURS EVERY TIME YOU DRIVE THE CAR. CODE THAT WAS STORED WAS P2119, "THROTTLE BODY RANGE."

07/15/2017
Components: ENGINE
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL WHENEVER I COME TO A COMPLETE STOP, MY CAR SEEMS TO STOP ACCELERATING OR STALL. THE RPM GOES UP, PUT IT DOES NOT ACCELERATE. I HAVE TO PULL OVER, AND CUT MY CAR OFF FOR IT TO START DRIVING AGAIN AND REPEAT THAT PROCESS WHEN IT HAPPENS AGAIN AND ITS BEEN HAPPENING FOR A WHILE. WHEN I GOT MY TRANSMISSION FLUID FLUSHED AND TOPPED OF IT STOPPED HAPPENING FOR A FEW MONTHS, BUT THEN IT STARTED MESSING UP AGAIN.

07/14/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TAKATA RECALL. I RECEIVED NOTICE JUNE 1, 2016 OF A SAFETY RECALL FOR THE PASSENGER SIDE AIRBAG. I HAVE QUERIED OUR LOCAL FORD DEALERSHIP (AS WELL AS OTHER DEALERSHIPS IN THE DALLAS AREA) AND HAVE BEEN GIVEN NO INFORMATION AS TO WHEN THIS SAFETY ITEM WILL BE RESOLVED. I HAVE BEEN TOLD BY THE LOCAL FORD SERVICE MANAGER THAT THERE APPEARS TO BE NO REAL URGENCY TO REPLACE THIS AIRBAG DUE TO COST (IT IS LESS COSTLY TO DEAL WITH LAWSUITS THAN WITH REPLACEMENT). I WAS TOLD BY THE SALES DIRECTOR AT THE SAME DEALERSHIP THAT THEY WOULD BUY MY CAR AT BLACK BOOK VALUE AS TRADE-IN ON ANOTHER VEHICLE. WHEN I ASKED WHAT WOULD BE DONE WITH MY FUSION I WAS ADVISED THAT IT WOULD BE SOLD SOMEWHERE OUT OF THE US WHERE THERE ARE NO RECALL CONCERNS.

07/13/2017
Components: AIR BAGS
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TAKATA RECALL -- IT IS ONE YEAR SINCE THE RECALL WAS ISSUED. FORD STATED TODAY THAT STILL DON'T HAVE ANY INFLATORS IN MANUFACTURE FOR REPLACEMENT. THE CAR WILL BE PAST ITS LIFESPAN BEFORE THE RECALL IS COMPLETE MEANWHILE ANY PASSENGER IN THE CAR IS AT RISK. THIS IS AN UNSATISFACTORY RESPONSE TO A MAJOR SAFETY RISK. NOTHING HAS HAPPENED YET!

07/13/2017
Components: STEERING
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE I WAS DRIVING AN INDICATOR APPEARED IN THE "MESSAGE CENTER" INDICATING "POWER STEERING FAULT". I CONTINUED MY ROUTE TO WORK WITH NO PROBLEM STEERING AT THAT TIME. AFTER WORK, I GOT INTO MY VEHICLE TURNED ON THE IGNITION AND BEGIN TO TURN TO GET OUT OF THE PARKING SPACE. AT THAT POINT STEERING BECAME VERY HARD, THEN ANOTHER INDICATOR APPEARED STATING "SERVICE POWER STEERING NOW". NOT KNOWING THAT THIS VEHICLE DOES NOT HAVE A RESERVOIR FOR POWER STEERING FLUID, I DROVE TO THE NEAREST AUTO STORE TO PURCHASE POWER STEERING FLUID. AFTER RETURNING TO MY VEHICLE & LOOKING AT THE MANUAL I THEN FOUND OUT MY VEHICLE DOES NOT TAKE FLUID FOR POWER STEERING. I THEN CONTACTED MY DEALERSHIP WHERE I PURCHASED MY VEHICLE TO SEE IF THIS IS UNDER WARRANTY DUE TO I JUST PURCHASED THE VEHICLE IN SEPTEMBER 2016. HOPEFULLY IT IS BECAUSE THIS IS VERY DANGEROUS.

07/13/2017
Components: STEERING
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

STEERING COLUMN MAKES A RUBBING NOISE WHEN TURNING AT SLOW SPEEDS (<5 MPH). SOUND IS LESS AT HIGHER SPEEDS. FORD DEALER SAYS TO REPLACE STEERING UNIT DUE TO POSSIBLE POWER STEERING ASSIST FAILURE ($1600) AND A POWER STEERING ASSIST FAIL COULD RESULT IN LOSS OF STEERING AND A CRASH. THIS SOUNDS LIKE IT SHOULD FALL UNDER THE POWER STEERING ASSIST RECALL FOR THE 2011+ FUSIONS.

07/12/2017
Components: STEERING
Incident Date: 06/06/2017
Crash: No
Fire: No
Summary

I WAS PULLING OUT MY DRIVEWAY AND COULDN'T STEER MY CAR. I PUT IT IN PARK, TURNED THE IGNITION OFF AND RESTARTED THE CAR. THIS TIME, NO ISSUES. WEEKS LATER, I'M DRIVING DOWN THE STREET AND GET A WARNING FOLLOWED BY LOSS OF POWER STEERING WHEN EXITING AND MAKING A TURN. CONTACTED A FORD DEALER, GAVE MY VIN#, ONLY TO FIND OUT THERE IS NO RECALL ON THIS, THAT IT HAS BEEN "RESET", AND THAT TO HAVE IT FIXED, I WILL HAVE TO PAY OUT OF POCKET. WHY HASN'T FORD RECALLED THIS ISSUE? IT IS EXTREMELY DANGEROUS TO LOOSE POWER STEERING WHILE DRIVING!!

07/12/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I HAVE A 2010 FORD FUSION WITH LESS THAN 80K MILES ON IT. THE POWER STEERING WENT OUT ON THIS VEHICLE WHILE MY WIFE WAS DRIVING WITH OUR 3 YEAR OLD IN THE BACKSEAT. SHE WAS BARELY ABLE TO GET IT OFF THE ROAD, AS WELL AS RETURN THE VEHICLE HOME. THIS IS EXTREMELY DANGEROUS! THE ONLY WARNING LIGHT THAT TURNED ON WAS THE SERVICE POWER STEERING MESSAGE AND THE SERVICE ADVANCETRAK MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC THEY WERE ABLE TO SEE TROUBLE CODES, AND CLEARED THEM. THE DROVE THE VEHICLE ABOUT 15 MILES AND WERE NOT ABLE TO REPLICATE THE PROBLEM. WE PICKED UP THE VEHICLE 7/11/17 AND DROVE 15 MILES HOME AND LEFT FOR THE NIGHT. 7/12/15 THE MORNING OF, MY WIFE PROCEEDED TO DRIVE THE VEHICLE 3 MILES AND SURE ENOUGH SAME PROBLEM HAPPENED TO HER WHILE DRIVING. FOR THE LIFE OF ME I CANNOT UNDERSTAND THIS ISSUE. WHY IS THERE A RECALL FOR THE 2011 VEHICLES BUT NOT FOR 2010, WHICH FROM MY UNDERSTANDING IS WHAT SPARKED THE ENTIRE RECALL PERIOD. FORD NEEDS TO REMEDY THIS ISSUE, OR PROVIDE A FIX FOR THE VEHICLE.

07/11/2017
Components: STEERING
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

I CRANKED UP MY CAR IN MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT LIGHT CAME ON. I HAD NO POWER STEERING. I RESET IT BY TURNING THE ENGINE OFF AND THEN BACK ON. I DID THIS SINCE FEBRUARY BUT NOW TURNING THE ENGINE OFF AND ON NO LONGER RESETS IT. APPARENTLY, THERE IS NO RECALL FOR THIS AND I WAS QUOTED A PRICE OF $1599 TO INSTALL A NEW RACK. .

07/10/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUTCH OUSTALET OF GULF PORT, MISSISSIPPI (LOCATED AT 9274 HIGHWAY 49) WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/30/17*LJ *CN

07/10/2017
Components: STEERING
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I HAVE FOUND AN OPEN RECALL INVESTIGATION ON THE ELECTRONIC POWER STEERING FOR 2010 -2012 FORD FUSION AND NOW I AM SEEING MORE AND MORE PEOPLE WITH THE SAME ISSUE. I HAVE JUST HAD THE ISSUE WITH MY SYSTEM LOCKING UP WITH NO WARNING/ NO WARNING LIGHTS NOTHING .MY CAR IS IN MY DRIVE WAY WITH POWER STEERING ASSIST FAULT. I HAVE A SIBLING WHO HAS THE SAME CAR AS I DO WITH THE SAME PROBLEM THIS IS A KNOWN ISSUE WITH THESE MODELS WHY HASNT ANYTHING BEEN DONE! YOU HAVE AN OPEN INVESTIGATION !!! I HAVE SMALL CHILDREN AND I COMMUTE TO WORK I OR MY CHILDREN COULD HAVE BEEN HURT !

07/10/2017
Components: AIR BAGS
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VISTA FORD LINCOLN (LOCATED AT 21504 VENTURA BLVD WOODLAND HILLS, CA 91364 866-733-7153) WHO STATED THAT REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/09/2017
Components: STEERING
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I STARTED MY 2010 FUSION AND BEGAN BACKING OUT OF THE DRIVEWAY WHEN THE ALERT CHIME STARTED AND DASH WARNING FOR "POWER STEERING ASSIST FAILURE" DISPLAYED. LOST STEERING CONTROL OF THE VEHICLE. WAS ABLE TO SLOWLY CREEP THE VEHICLE TO THE CURB. TURNED IGNITION OFF, BACK ON AND ERROR RESET. SAME PROBLEM RECURRED THE FOLLOWING DAY, AGAIN CORRECTED BY TURNING IGNITION OFF, THEN BACK ON. HAVE NOT SOUGHT REPAIRS AS OF YET.

07/06/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COGGIN FORD OF DELAND, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ UPDATED 12/6/2017*JS

07/06/2017
Components: SERVICE BRAKES
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE ABS WARNING INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (COGGIN FORD OF DELAND, FLORIDA) WHERE THE ABS MODULE WAS REPLACED UNDER PART NUMBER: "BE5Z*2C215*A". THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 28,000. UPDATED 08/22/17*LJ UPDATED 09/06/2017*JS

07/05/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE DRIVERS SIDE AND PASSENGER SIDE DOOR HANDLES ARE BROKEN. TO EXIT THE VEHICLE YOU HAVE TO PULL THE LOCK AND DOOR HANDLE AT THE SAME TIME. ON PASSENGER DOOR SIDE NOW I AM UNABLE TO UNLOCK THE DOOR FROM THE OUTSIDE. THIS SAME PROBLEM IS OCCURRING ON MY WIFE'S FORD FUSION 2011. THIS CAN BE A VERY DANGEROUS SITUATION IF YOU HAVE TO EXIT THE VEHICLE IN AN EMERGENCY.

07/05/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAKATA RECALL. RECEIVED LETTER FROM FORD IN JULY 2016. WE HAVE TRIED A NUMBER OF TIMES TO HAVE THIS RECTIFIED. BUT SO FAR WE HAVE HAD NO SUCCESS. TODAY WE WERE TOLD TO WAIT FOR A LETTER FROM FORD TO TELL US WHEN IT CAN BE FIXED. THIS IS NOT ACCEPTABLE. IT IS LIKE RIDING IN A BOMB. PLEASE HELP US IF YOU CAN. THANK YOU

07/03/2017
Components: AIR BAGS
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL. FORD HAS DONE NOTHING TO REMIDY THIS DEADLY PROBLEM. HOW CAN I GET RELIEF? IS PRESSURE BEING PUT ON FORD TO REPAIR THESE AIRBAGS?

06/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

EMISION CONTROL RECALL

06/29/2017
Components: AIR BAGS,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TAKATA RECALL MY AIR BAG SENSOR LIGHT CAME ON AIR BAGS NEVER DEPLOYED IN MY VEHICLE IN AN ACCIDENT I WAS IN IN JUNE OF 16.I PURCHASED THIS VEHICLE WITH MULTIPLE ISSUES THE DEALERSHIP THAT SOLD ME THE CAR NEW IT WAS UNDER RECALL AND NEVER FIXED THE CAR.IT WAS IN AND OUT OF SHOP FOR ABS,GAS LEAK,ACCELERATING BY ITSELF NOW I'VE BURNED UP 3 CALIPERS KEEP BURNING BREAK PADS GAS IS NEVER ACCURATE AND THERE'S NO LIGHT BUT IT STILL PULLS CODE FOR ABS,ALSO IT WENT IN FOR FACTORY RECALL AND RECALL WAS NEVER PERFORMED.MORE THAN FED UP AND SICK OF SPENDING MY $.

06/29/2017
Components: STEERING
Incident Date: 06/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE POWER STEERING FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE DEALER (REYNOLDS MOTOR CO LOCATED AT 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244; (888) 201-4658) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

06/28/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEN GRODY FORD LOCATED AT 6211 BEACH BLVD, BUENA PARK, CA 90621; (714) 521-3110) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL PENSKE FORD DEALER WAS CONTACTED AT 877-736-8037 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

06/27/2017
Components: STEERING
Incident Date: 06/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 25 MPH, THE POWER STEERING AND ADVANCETRAC INDICATORS ILLUMINATED. AFTER PARKING, EXITING, AND RETURNING TO THE VEHICLE, THE STEERING WHEEL SEIZED AS THE CONTACT ATTEMPTED TO DRIVE. THE STEERING WHEEL EVENTUALLY RETURNED TO NORMAL, BUT WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE CONTACT DID NOT KNOW WHICH COMPONENT HAD FAILED. THE INDEPENDENT MECHANIC DECLINED TO SERVICE THE VEHICLE AND THE CONTACT MADE AN APPOINTMENT WITH ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241) AND WAS AWAITING REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

06/27/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

DRIVING LOCALLY, WRENCH AND ENGINE LIGHTS CAME ON SUDDENLY. WHEN I GOT SHORT WAYS TO STORE, TURNED ENGINE OFF AND RESTARTED, LIGHTS GONE - THOUGHT IT WAS A FLUKE. PROCEED TO DRIVE HOME TO CONTACT FORD, BOTH LIGHTS COME ON AGAIN, CAR BEGINS DECLERATING WITH NO WARNING, NO ACTION ON ACCELERATOR, CAR SLOWS (I DIDN'T KNOW THIS WAS CALLED LIMPING) AND I PULLED OF HIGHWAY AND GET TO PARKING LOT. CAR TOWED TO FORD DEALER. I HAD NO CLUE WHAT PROBLEM WAS REPLACED ELECTRONIC THROTTLE BODY CAR IS 7 YEARS OLD, ONLY 43,700 MILES. AFRAID TO DRIVE CAR AS THIS CAN HAPPEN AGAIN - WHAT IF I'M IN HEAVY TRAFFIC AT HIGH SPEEDS. CAN'T BELIEVE FORD WAS ABLE TO AVOID A RECALL --- THIS IS A VERY DANGEROUS PROBLEM!!!!

06/26/2017
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO AN UNKNOWN LOCAL DEALER, WHO STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE.

06/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE DEALERSHIP INFORMATION WAS UNAVAILABLE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/26/2017
Components: STEERING,POWER TRAIN
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

ONE DAY I GOT IN MY CAR TO GO OUT AND THE WARNING POPPED UP SERVICE ADVANCETRAC AND POWER STEERING FAILURE. I TURNED MY CAR OFF THEN BACK ON AND IT WAS FIXED. THE NEXT DAY IT POPPED UP WITH THE SAME THINGS, BUT THIS TIME TURNING IT OFF DID NOT FIX THE POWER STEERING. IT HAS LEFT ME UNABLE TO USE MY CAR FOR A WHILE, BECAUSE I DO NOT HAVE THE MONEY TO FIX IT. THANK GOSH THIS HAPPENED IN MY DRIVEWAY. I READ MANY STORIES ABOUT IT HAPPENING WHILE OTHERS WHERE DRIVING. PLEASE RECALL THIS ISSUE FORD...

06/24/2017
Components: STEERING
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MESSAGE SAID SERVICE POWER STEERING NOW I WAS PARKED AT A RESTAURANT AND HAD TO BE TOWED HOME.

06/24/2017
Components: AIR BAGS
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TAKATA AIR BAG RECALL - REPLACEMENT TAKING WAY TOO LONG - OVER ONE AND A HALF YEARS! I LIVE IN LOS ANGELES, CA 91607 PLEASE HELP. (NOTHING HAS HAPPENED YET.)

06/23/2017
Components: STEERING
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I START THE VEHICLE IN THE PARKING LOT AND IT IMMEDIATELY WARNS POWER STEERING ASSIST FAULT. THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. I'VE NEVER SEEN THIS BEFORE. I TURNED OFF THE CAR AND STARTED IT AGAIN AND THE STEERING APPEARED TO WORK. VERY FRIGHTENING DRIVE HOME. LOOKED UP THE ISSUE ONLINE AND FOUND NUMEROUS COMPLAINTS EXACTLY LIKE MINE. ALSO SAW FORD ISSUED A RECALL FOR MODEL YEARS EXCEPT 2010 FOR THE SAME ISSUE. I THINK THIS ISSUE SHOULD BE INVESTIGATED AND INCLUDED IN THE SAME RECALL.

06/23/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS REVERSING OUT OF MY DRIVEWAY WHEN ALL OF A SUDDEN I LOST CONTROL OF THE POWER STEERING AND ALMOST HIT THE WALL AT THE END OF MY DRIVEWAY! THE POWER STEERING ASSIST FAILURE CAME ON AND HAS NOT GONE OFF. I HAVE TRIED RESTARTING MY VEHICLE MANY TIMES TO NO AVAIL.

06/22/2017
Components: STEERING
Incident Date: 06/21/2017
Crash: No
Fire: No
Summary

PREVIOUSLY HAD ISSUE WITH POWER STEERING AT ABOUT 90,000 MILES. SPENT $1500.00 TO REPLACE RACK AND PINION. A LITTLE OVER ONE YEAR LATER NOW READING 155,700 MILES I AM HAVING THE EXACT SAME PROBLEM. I DRIVE DAILY ON INTERSTATE HIGHWAYS PUSHING 70MPH FOR ABOUT AN HOUR AT A TIME. LUCKILY I WAS ONLY ON A BACK ROAD WHEN "SERVICE POWER STEERING NOW" LIGHT CAME ON AND I LOST ALL CONTROL OF STEERING. COULD BE KILLED DRIVING TO WORK WHEN I THOUGH I ALREADY REPLACE THE PROBLEM JUST TO HAVE IT MESS UP 50 THOUSAND MILES LATER.

06/21/2017
Components: SERVICE BRAKES
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS OVER A SMALL BUMP IN THE ROAD, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, PUMPED THE BRAKE PEDAL, AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE BRAKE PEDAL RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO SAS TIRE AND AUTO (LOCATED AT 850 WEST BRISTOL, INDIANA, 46514), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED AND AN ERROR CODE COULD NOT BE FOUND. THE CONTACT HAD THE BRAKES, ROTORS, AND PADS REPAIRED BY AN INDEPENDENT MECHANIC (CHUCK'S AUTO GARAGE). THE FAILURE RECURRED TWO MORE TIMES WHILE DRIVING OVER A BUMP IN THE ROAD. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12555603. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 08/24/17*LJ *CN

06/21/2017
Components: SERVICE BRAKES
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHEN IN MOTION AS WELL AS WHEN STOPPED, THE BRAKE PEDAL BECOMES SOFT AND I HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR TO FULLY ENGAGE BRAKES. IT IS DIFFICULT TO CONTROL DECELERATION BECAUSE THE PEDAL RESISTANCE CHANGES IN THE MIDDLE OF BRAKING, OFTEN INCREASING THE STOPPING DISTANCE. WHEN IN MOTION AND DECELERATING, THE BRAKE PEDAL RESISTANCE WILL SUDDENLY BECOME SOFTER AND THE CAR WILL STOP DECELERATING UNLESS I PRESS THE PEDAL IN FARTHER. WHEN STOPPED WITH MY FOOT ON THE PEDAL, THE BRAKES WILL BECOME SOFT AND THE CAR WILL BEGIN TO ROLL FORWARD UNINTENTIONALLY. I HAVE TO PRESS THE PEDAL ALL THE WAY TO THE FLOOR TO KEEP THE CAR FROM ROLLING FORWARD. THIS ISSUE WORRIES ME WHEN I AM DRIVING IN AREAS WITH MANY STOP SIGNS AND TRAFFIC LIGHTS.

06/19/2017
Components: STRUCTURE
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE DID NOT WORK WHEN HE ATTEMPTED TO OPEN THE DOOR. THE CONTACT STATED THAT THE OUTSIDE DOOR HANDLE WORKED NORMALLY. THE VEHICLE WAS DRIVEN TO BLOOMINGTON LINCOLN (1001 CLOVER DRIVE BLOOMINGTON, MINNESOTA 55420) WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR HANDLE FRACTURED AND NEEDED REPLACEMENT.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. UPDATED 08/22/17*LJ *CN

06/19/2017
Components: AIR BAGS
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

AIRBAG LIGHT ISSUE LIGHT WAS WAS ON WHEN STARTED VEHICLE. I BROUGHT THE CAR TO THE DEAL AND THE ERROR CODE WAS B0020-13. ISSUE WAS INTERMITTENT CONNECTION UNDER DRIVER'S SEAT IN THE AIR BAG HARNESS.

06/19/2017
Components: STEERING
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (RED RIVER FORD LOCATED AT 402 WESTSIDE DRIVE DURANT, OK 74701 580-924-9458) WHERE IT WAS DIAGNOSED THAT THE POWER ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.

06/18/2017
Components: STEERING
Incident Date: 06/17/2017
Crash: No
Fire: No
Summary

STARTED THE CAR AND ADVANCE TRAC SYSTEM WARNING LIGHT WAS ON AND A WARNING TO SERVICE POWER STEERING NOW. I PULLED OVER STEERING WAS OKAY AND AFTER I PULLED OFF THE POWER STEERING WAS GONE. IM STILL WAITING FOR SERVICE TO LET ME KNOW WHAT THE ISSUE IS.

06/17/2017
Components: STEERING
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

POWER STEERING SHIFT WARNING COMES ON AND YOU CANT STEER. DEALER DID A RESET OF COMPUTER BUT SAID IT NEEDS TO BE REPLACED AT CHARGE OF $1400. THAT PART IS COVERED FREE OF CHARGE IN 2011 BUT NOT IN 2010.

06/16/2017
Components: STEERING
Incident Date: 02/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

POWER STEERING ASSIST LOCKING UP

06/14/2017
Components: STEERING
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

BACKING OUT OF GARAGE, CAR EXHIBITED "POWER STEERING FAILURE" INDICATOR. WHEEL LOCKED TO THE POINT OPERATOR COULD NOT TURN THE VEHICLE. DEALERSHIP TESTED THE EPAS (ELECTRONIC POWER ASSISTED STEERING) GEAR/MODULE AND IT CODED. SAME VEHICLE IN 2011 OR 2012 MODEL WITH SAME CODE WOULD HAVE BEEN REPLACED BY MANUFACTURER RECALL EVEN THOUGH IT IS THE EXACT SAME PART AND EXACT SAME CODE AND FAILURE IN THE 2010 MODEL. THE RECALL SHOULD BE EXPANDED TO INCLUDE ALL EPAS GEARS/MODULES PRIOR TO THE MANUFACTURER DEFECT CORRECTION (2012). CLEARLY FORD MISREPORTED THE PARTS AFFECTED BY THE RECALL, AS THIS IS A WIDESPREAD PROBLEM ON ALL VEHICLES WITH THIS PART. HAD THE FAILURE OCCURRED AT HIGH SPEED OR IN A TURN, MY DAUGHTER LIKELY WOULD HAVE CRASHED AND MAY BEEN INJURED OR KILLED AS A RESULT OF THIS SERIOUS SAFETY PROBLEM DUE TO FORD'S NEGLIGENCE.

06/14/2017
Components: STEERING
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

LOST POWER STEERING UPON ENTERING OUR NEIGHBORHOOD. WE ALMOST RAN A MAILBOX OVER AND SOME KIDS IN THE YARD. AFTER SEARCHING THE ISSUE ONLINE THERE ARE LOTS OF COMPLAINTS ON THIS ISSUE OVER MULTIPLE TEARS AND VEHICLES ALL WITH THE SAME ROAD SYSTEM. SOMETHING NEEDS DONE AND IT SHOULDN'T TAKE PEOPLE DYING! THEY JUST GOT OFF THE TURNPIKE...WHAT IF IT WOULD'VE HAPPENED THEN?

06/12/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (BERKELEY FORD, 1511 US-52, MONCKS CORNER, SC 29461, (843) 761-8284) WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/08/17*LJ *JS

06/12/2017
Components: STEERING
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNSON CITY FORD FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000. UPDATED 08/24/17*LJ *JS

06/09/2017
Components: STEERING
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

SHORTLY AFTER TURNING MY CAR ON, WHILE STILL STATIONARY, A CHIME WENT OF AND MY DASH DISPLAY READ "POWER STEERING ASSIST FAULT" AND I HAD NO POWER STEERING IN THE CAR. I SHUT THE VEHICLE OFF AND TURNED IT BACK ON, AT WHICH POINT THE POWER STEERING BEGAN TO WORK AGAIN. AFTER TAKING TO MY LOCAL FORD DEALERSHIP, IT IS DIAGNOSED THAT A NEW POWERING STEERING RACK IS NECESSARY AS IT IS UNKNOWN IF/WHEN THE POWER STEERING WILL QUIT FUNCTIONING (STATIONARY, DRIVING, TURNING, ETC). ORIGINALLY REPORTED THIS AS A "UNKNOWN/OTHER" ISSUE, THE SERVICE DEPARTMENT SAID TO REPORT IT AS A "STEERING ISSUE". OTHER COMPLAINT IS UNDER TRACKING # 10993921.

06/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

SHORTLY AFTER STARTING MY CAR I RECEIVED THE WARNING "POWER STEERING ASSIST FAULT" AND MY POWER STEERING WOULD NOT WORK. THIS WAS RECALLED ON THE 2011-2012 MODELS BUT THE 2010 WAS LEFT OUT, HOWEVER THE PROBLEM EXISTS IN THIS MODEL TOO. I NOW CANNOT DRIVE THE VEHICLE AS IT IS UNSAFE TO HAVE THE POWER STEERING GO OUT AT A MOMENTS NOTICE

06/08/2017
Components: STEERING
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

COMPLETE POWER STEERING FAILURE. ALMOST CAUSED AN ACCIDENT. POWER STEERING ASSIST CODE SHOWING UP ON VEHICLE.

06/06/2017
Components: STEERING
Incident Date: 06/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

POWER STEERING ASSIST FAILURE. TOTAL POWER STEERING LOSS. WHILE DRIVING IN PARKING LOT WITH WALKING PEDESTRIANS INCLUDING CHILDREN. FORD HAS RECALL 15N01 IN EFFECT BUT NOT FOR 2010 FUSION PART AE523504EERM. VIN [XXX]. MY LOCAL FORD DEALER IS NOW REPLACING POWER STEERING GEAR ASSEMBLY $1500 MY COST WHEREAS IT SHOULD BE UNDER RECALL 15N01 AT NO CHARGE (PARTS AND LABOR) TO THE VEHICLE OWNER. HOW CAN FORD BASE A START AND STOP RECALL BASED ON YEAR VERSE PART SPECIFIC SAFETY CATASTROPHIC FAILURE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/06/2017
Components: AIR BAGS
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TAKATA RECALL HAS BEEN IN EFFECT FOR OVER ONE YEAR ON THIS VEHICLE, BUT THE LOCAL FORD DEALER KEEPS SAYING THAT THEY DO NOT HAVE ANY PARTS TO MAKE THE REPAIRS. IS FORD JUST WAITING FOR US TO HAVE AN ACCIDENT OR GET RID OF THE CAR DUE TO OLD AGE? WE BELIEVE THAT FORD IS JUST STALLING SO THAT THEY WILL NOT HAVE TO MAKE REPAIRS.

06/06/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HEMBORG FORD LOCATED IN NORCO, CA WAS NOTIFIED AT PHONE NUMBER: 951-267-5190 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2017
Components: STEERING
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

POWER STEERING FAILED AFTER STARTING THE VEHICLE. VEHICLE WAS STATIONARY, BUT THE POWER STEERING FAILED.

06/05/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 05/25/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

ON MAY 25, 2017 I PULLED INTO A PARKING LOT OVER A SPEED BUMP AND ROUNDED A BUILDING PULLING INTO A PARKING SPACE. FROM THE SPEED BUMP TO THE PARKING SPACE THE SLOW SPEED IS PERFECT FOR PULLING IN THE SPACE. I WAS BRAKING TO A STOP WHEN MY CAR LURCHED FORWARD ONLY STOPPING WHEN IT STRUCK THE BUILDING. MY FOOT WAS ON THE BRAKE THE ENTIRE TIME, AS WITNESSED BY MY PASSENGER. I'M 4'10" TALL AND UNLIKE PUTTING MY FOOT ON THE BRAKE, I HAVE TO STRETCH TO REACH THE ACCELERATOR - SO THERE IS NO MISTAKING THE TWO. THIS WAS THE FIRST TIME WE HAD EVER EXPERIENCED A LURCHING ACTION IN OUR FUSION. WE HAD EXPERIENCED THIS ACTION IN OUR FREESTYLE AND HAVE MANAGED TO SOLVE THE PROBLEM IN THAT VEHICLE, BUT THIS WAS THE FIRST AND LAST TIME TIME IT HAPPENED IN THE FUSION. THE PREVIOUS OWNER MENTIONED A RARE TRANSMISSION "HICCUP" HIS MECHANIC COULD NEVER FIND. WE HAD BEEN DRIVING THE FUSION SINCE OCTOBER 2016 AND IT DROVE BEAUTIFULLY.

06/05/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT LITHIA FORD LINCOLN OF FRESNO, (559) 777-6952, WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

06/01/2017
Components: STEERING
Incident Date: 05/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

I WAS DRIVING THE CAR IN THE HIGH WAY. ALL THE SUDDEN THE POWER STEERING WHEEL WENT OUT. ALMOST CAUSED A FATAL ACCIDENT WITH AND 18 WHEELER. WE WERE EXTREMELY SCARE MY TWO CHILDREN AND I. EXTREMELY DANGEROUS. FORD NEEDS TO FIX THIS ASAP!!!!!

06/01/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TAKATA RECALL - I'VE INQUIRED EVERY SIX MONTHS FOR A LONG TIME OF MY LOCAL FORD DEALER AND HAVE BEEN TOLD REPEATEDLY, THEY DO NOT HAVE THE PARTS AND I WILL BE NOTIFIED OF THE AIR BAG RECALL FIX. MEANWHILE, I AND MY FAMILY ARE USING THE VEHICLE FULLY KNOWING WE MAY BE INJURED IN CASE OF AN AIRBAG DEPLOYMENT. WHEN WILL THIS SITUATION BE REMEDIED?

05/30/2017
Components: STEERING
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO TURN INTO A PARKING LOT, THE POWER STEERING WARNING INDICATOR ILLUMINATED, AND THE "SERVICE POWER STEERING NOW" MESSAGE APPEARED. THE ABILITY TO STEER BECAME VERY DIFFICULT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. UPDATED 08/15/17*LJ *CN

05/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2015
Crash: No
Fire: No
Summary

THE HORN NO LONGER WORKS. WE HAVE CHANGED THE FUSE SEVERAL TIMES AND NOTHING HAS HELPED. THE MANUAL HAS NO INFORMATION ABOUT IT

05/26/2017
Components: STEERING
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

BACKING OUT OF A PARKING SPOT. WARNING LIGHT CAME ON..POWER STEERING FAULT ASSIST. I TURNED THE CAR OFF THINKING I HAVE TO MAKE A CALL TO BE TOWED. WHEN THE LIGHT CAME ON I COULDN'T STEER IT. WITHIN A FEW SECONDS I RESTARTED THE VEHICLE AND THE LIGHT WAS OFF. DROVE APPROX. 2 MILES TO MY RESIDENCE. TOOK IT TO THE LOCAL FORD DEALERSHIP AND HAD A DIAGNOSTIC TEST AND IT WAS DETERMINED DTC'S V300049-INTERNAL ELECTRIC FAILURE V300072-ACUATOR STUCK OPEN. BECAUSE IT WASN'T PRESENTING AT THE TIME OF THE TEST WAS TOLD...IF IT HAPPENS AGAIN TO GET A POWER STEERING RACK. EST. $1663.46. FORD ALSO CHECKED FOR RECALLS AND INFORMED ME THAT IF IT WAS A 2011 IT WOULD BE COVERED BY RECALL. I'M VERY UNEASY ABOUT DRIVING UNTIL IT HAPPENS AGAIN AS I FEEL THIS PROBLEM COULD RESULT IN A ACCIDENT WHICH COULD VERY EASILY RESULT IN PERSON INJURY OR DEATH!!! I'M SHOCKED THAT FORD DIDN'T INCLUDE THE 2010'S IN THIS RECALL!!! I INTEND TO SEEK A LEGAL COUNCIL WITH THE ISSUE.

05/25/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

WHILE DRIVING THE CAR WILL RANDOMLY STALL OUT...THE CAR WILL BEGIN BUCKING, DECELERATE, LOSE POWER, AND LIGHTS ON DASH WILL START FLASHING... RENDERING THE DRIVER PRETTY MUCH HELPLESS. THIS PROBLEM HAPPENED ON SEVERAL OCCASIONS PRIOR TO FORDS THROTTLE BODY ASSEMBLY RECALL. EACH TIME THIS HAPPENED FORD WAS UNABLE TO DETERMINE THE PROBLEM CAUSE NO DIAGNOSTIC CODES WERE PRESENT. THIS PROBLEM WILL OCCUR AND THE CAR WILL BE FINE THEN WILL REOCCUR RANDOMLY. THE RECALL WAS PERFORMED AND THE PROBLEM APPEARED TO RESOLVE ITSELF FOR 2YRS. THE CAR IS NOW HAVING THE SAME PROBLEM...I HAD THE VEHICLE TOWED TO A FORD DEALER AND AFTER 2 DAYS IN THE SHOP AGAIN NO PROBLEMS WERE FOUND BY THE TECHNICIANS. THE CAR AGAIN CONTINUES TO HAVE THE SAME PROBLEMS IMMEDIATELY AFTER PICKING UP FROM SERVICE CENTER. THE CAR HAD TO BE TOWED 250 MILES TO MY HOUSE WHERE IT NOW SITS ROTTING AWAY FOR FEAR OF DRIVING THIS VEHICLE.

05/23/2017
Components: STEERING
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

VEHICLE LOST POWER STEERING WHILE DRIVING OUT OF A PARKING LOT. TURNING SLIGHTLY TO ENTER TRAFFIC AND THE WHEEL STOPPED TURNING. INFORMATION ON DASH PANEL APPEARED AFTER LOSS OF CONTROL. THE VEHICLE HIT THE CURB AND CAME TO A STOP. THANKFULLY I WAS NOT YET GETTING ON THE INTERSTATE ON RAMP. VEHICLE SAYS POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC, THIS COULD HAVE BEEN MUCH WORSE.

05/22/2017
Components: AIR BAGS
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/22/2017
Components: STEERING
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

POWER STEERING SPORADICALLY STOPS WORKING, THANKFULLY THIS HAS ONLY HAPPENED IN MY DRIVE WAY AND SUBSEQUENT RESTART OF THE CAR SOLVED THE PROBLEM. THEIR IS A RECALL ON 2011 FUSIONS, THIS NEEDS TO COVER 2010 AS WELL.

05/20/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TAMARA RECALL! MY CARS ENGINE LIGHT KEEPS COMING ON AND THE MACHINE SAYS IT'S A EVAP LEAK THROUGH THE FUEL NECK. AND THERE IS TWO RECALLS ON MY CAR

05/18/2017
Components: POWER TRAIN,ENGINE
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,820.

05/14/2017
Components: STEERING
Incident Date: 05/13/2017
Crash: No
Fire: No
Summary

POWER STEERING FAILED. WARNING LIGHTS SERVICE ADVANCETRAC, SERVICE POWER STEERING. PULLING RIGHT ONTO CITY STREET, LIGHT TRAFFIC. EXTREME DIFFICULTY MANEUVERING CAR. TROUBLE STAYING IN LANE.

05/14/2017
Components: STEERING
Incident Date: 05/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING ASSIST FAILURE NOTIFICATION. WHEN I STARTED MY CAR IN MY GARAGE, THE POWER STEERING WOULDN'T WORK AND I GOT THE ABOVE MESSAGE ON THE DASHBOARD AND AN ALARM. I TURNED THE ENGINE OFF AND RESTARTED THE CAR, AND THE POWER STEERING WENT TO NORMAL. I DID AN INTERNET SEARCH AND FOUND OUT THAT THIS HAS BEEN A WIDESPREAD PROBLEM, BUT CAN'T FIND OUT IF THERE HAS BEEN A RECALL. *TR

05/14/2017
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

JUST PAID $1658.00 FOR THE REMOVAL AND REPLACEMENT OF THE RACK & PINION IN OUR 2010 FORD FUSION DUE TO AN INHERENT DEFECT OF THE STEERING SYSTEM THAT OCCURS AROUND 90,0000 -100,000 MILES.

05/12/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TAKATA RECALL. THE RECALL DATE FOR THE AIRBAG RECALL WAS JUNE 2016 AND IT HAS NOW BEEN NEARLY A YEAR AND FORD STILL HAS "NO REMEDY" FOR THIS RECALL. THIS IS EXTREMELY DANGEROUS IN THE CASE OF AN ACCIDENT. IN ADDITION, I WAS NOT NOTIFIED OF THIS RECALL OR THE ELECTRONIC THROTTLE BODY ISSUE THAT MY CAR ALSO HAS BUT NOW IS PAST THE "EXTENDED WARRANTY" AND THEY WILL NOT FIX FOR FREE, DESPITE ME HAVING MADE A COMPLAINT ABOUT IT IN THE PAST. LAST WEEK, I WAS ON THE FREEWAY TRAVELING AT 70 MPH, MY CAR SUDDENLY STOPPED ACCELERATING AND SLOWED DOWN RAPIDLY. I HAD BEEN LUCKY NO ONE WAS CLOSELY FOLLOWING BEHIND ME AND I WAS IN THE RIGHT LANE AND QUICKLY COULD PULL OVER OR I COULD HAVE BEEN HIT FROM BEHIND AT A VERY FAST SPEED BECAUSE OF THE ETB FAILING. I HAVE NEVER BEEN NOTIFIED OF ANY OF THE SAFETY ISSUES THAT MY CAR HAS. FORD HAS FAILED TO NOTIFY ME AND I FEEL THAT BECAUSE THEY DID NOT SEND ME ANYTHING, EVEN THOUGH THEY HAVE MY ADDRESS AND EMAIL, THEY PUT ME AT RISK OF AN ACCIDENT THAT COULD HAVE LED TO SERIOUS INJURIES.

05/12/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL - RECALL RECEIVED - 2 YRS. LATER NO RESOLUTION. FEAR OF DRIVING CAR. ONLY COMFORTABLE DRIVING CLOSE TO HOME. 10 YR OLD VEHICLE WITH ONLY 35,000 MILES ON IT. FEEL THIS CAR SHOULD BE RE-PURCHASED BY DEALER SINCE THEY DO NOT SEEM TO CARE ABOUT THE SAFETY FACTOR. HAVE ALEADY HAD TO HAVE THROTTLE BODY REPLACED DUE TO CAR JUST STOPPING WHEN BEING DRIVEN AT HIGHWAY SPEEDS. RECALL ON POSSIBLE LEAKING GAS TANK. ALMOST 2 YEARS - NO RESOLUTION. WOULD YOU LIKE TO DRIVE THIS PIECE OF CRAP ON THE HIGHWAY?????

05/10/2017
Components: STEERING
Incident Date: 05/08/2017
Crash: No
Fire: No
Summary

COMPLETE POWER STEERING LOSS WARNING CAME ON AFTER INDICATING POWER STEERING ASSIST FAULT ALMOST CAUSING AN ACCIDENT WHILE TURNING.

05/09/2017
Components: STEERING
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I CONTINUE TO GET MESSAGES INDICATING THAT MY POWER STEERING ASSIST IS NOT WORKING. AFTER CONDUCTING SOME RESEARCH, IT APPEARS I AM NOT THE ONLY PERSON THAT IS HAVING THIS ISSUE WITH MY 2010 FUSION. IF I WAS DRIVING AND THIS SYSTEM WAS TO FAIL, IT IS HIGHLY LIKELY THAT I COULD HAVE A BAD CRASH BECAUSE THE ABILITY TO STEER THE CAR IS FOR THE MOST PART GONE. EVIDENTLY THIS IS A MAJOR ISSUE THAT OTHERS FELT SHOULD'VE BEEN A SAFETY RECALL AS WELL.

05/09/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE REMEDY REQUIRED THE VEHICLE TO HAVE SOME TEST PERFORMED IN ORDER TO DETERMINE IF THE REMEDY WAS NECESSARY. AT THE TIME OF THE TESTING, THE CONTACT'S VEHICLE WAS DEEMED FAIR, WHICH MEANT A RECALL REPLACEMENT REPAIR WAS NOT NECESSARY. SHORTLY AFTER HAVING THE VEHICLE TESTED, THE CONTACT BEGAN TO SMELL A FUEL ODOR EMITTING FROM THE VEHICLE AND NOTICED FUEL LEAKING FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED, AS INDICATED IN THE RECALL. THE CONTACT WAS INFORMED THAT THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL DUE TO THE VEHICLE PASSING THE PREVIOUS TEST. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A FUEL ODOR PRIOR TO THE RECALL TESTING. THE MANUFACTURER OPENED CASE NUMBER: 12281400. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

05/08/2017
Components: SERVICE BRAKES
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

DRIVE MY CAR SO I WAS IN MOTION WHEN I STARTED TO LOSE MY BRAKES THEY WENT TO THE FLOOR AND I ALMOST HIT A CAR. TOOK IT TO MR TIRES TO BLEED AIR OUT OF THE BRAKE LINE GOT IT BACK FROM MR TIRES AND I WAS IN MOTION WITH MY CAR AND STARTED LOSING MY BREAKS, HAD A HARD TIME STOPPING AT A TRAFFIC LIGHT WENT THROUGH THE LIGHT A LITTLE LUCKLY THE LIGHT HAD NOT TURN YET FOR THE OTHER CARS THAT WERE STOP. TOOK IT BACK TO MR. TIRES AND THEY TRIED TO SOLVE THE PROBLEM, STILL DO NOT HAVE MY CAR THEY NEED TO ORDER THE SPECIAL PART THE ABS MODULE DO NOT KNOW HOW MUCH THIS IS GOING TO COST BECAUSE THEY ALSO HAVE TO HAVE A SPECIAL TECH COME IN AND MAKE SURE IT IS CALIBRATED RIGHT,. WHY DID FORD NOT PUT THIS ON A RECALL THERE ARE A LOT OF COMPLAINTS ABOUT THIS PART SOME ONE IS GOING TO GET HURT OR KILLED WITH THIS HAPPING TO THE FORD VEHICLES

05/08/2017
Components: STEERING
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

POWER STEERING DISABLED DUE TO PART FAILURE. THIS OCCURRED AFTER STARTING THE ENGINE ON MULTIPLE OCCASIONS. CALLED FORD SHOP BUT THEY INSISTED THE WARNING SIGN HAD TO BE ON FOR THEM TO DETERMINE THE CAUSE. HAD TO CONTINUE TO DRIVE NOT KNOWING WHEN IT WOULD REOCCUR.

05/08/2017
Components: STEERING
Incident Date: 05/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND THE "SERVICE POWER STEERING NOW" INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER CONFIRMED THAT THERE WERE NO RECALLS ON THE VIN CONCERNING THE STEERING. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE DEALER'S INFORMATION. THE FAILURE MILEAGE WAS APPROXIMATELY 215,000.

05/03/2017
Components: STEERING
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

ELECTRONIC POWER STEERING ASSIST COMPLETE FAILURE AROUND 100K MILES. POWER STEERING WAS INTERMITTENT FOR ABOUT A YEAR. WOULD START THE CAR AND IT WOULD NOT WORK, IT WOULD ALSO INDICATE POWER STEERING ASSIST FAULTS ON THE DASH. TURN THE CAR OFF AND BACK ON AND IT WOULD BE FINE. ONE DAY WHILE DRIVING THE POWER STEERING COMPLETELY FAILED AND NEARLY RESULTED IN AN ACCIDENT AS I WAS IN A TURN. IT HAS NOT WORKED SINCE.

05/03/2017
Components: STEERING
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING ON A CITY STREET WHEN I GET AN ALERT OF LOW TIRE PRESSURE LESS THAN 1 MINUTE MY POWER STEERING BECAME EXTREMELY HARD DIFFICULT TO TURN I HAD PULL TO THE CLOSET PARKING I COULD FINE. IF I HAD BEEN ON THE FREEWAY I WOULD HAVE EASILY CAUSED AN ACCIDENT.

05/01/2017
Components: STEERING
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

05/01/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AND IDLED EXTREMELY LOW. THE VEHICLE SUDDENLY SURGED AT A HIGH RATE OF SPEED. THE CONTACT HAD TO COAST THE VEHICLE OFF THE ROAD AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER SERVICE CAMPAIGN FOR THE ELECTRONIC THROTTLE BODY EXTENDED COVERAGE, BUT THE DEALER REFUSED TO PROVIDE THE MANUFACTURER'S SOLUTION TO REPAIR THE VEHICLE. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD BE REPAIRED THE CONTACT RECEIVED NOTIFICATION OF CUSTOMER SATISFACTION PROGRAM: 13N03. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/29/17*LJ *CN

05/01/2017
Components: STEERING
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I HAVE OBSERVED SEVERAL POWER STEERING ASSIST FAULTS ON THE VEHICLE, USUALLY RESOLVED BY RESTARTING THE CAR. TONIGHT, HOWEVER, RESTARTING IT DOESN'T SEEM TO BE WORKING. THE CAR WAS NOT IN MOTION AT THE TIME. THERE IS ABSOLUTELY NO POWER STEERING.

04/28/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THEY DID NOT DEVELOP THE PART YET, AND ALSO WAS NOT SURE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/28/2017
Components: STEERING
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND A CHIMING NOISE WAS HEARD. ALSO, THE SERVICE ADVANCETRAC AND POWER STEERING WARNING MESSAGES DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND A COUPLE OF FAILURE CODES RELATED TO THE POWER STEERING APPEARED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 151,000.

04/27/2017
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/25/2017
Components: STEERING
Incident Date: 04/25/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0DC0AR******
Summary

WAS DRIVING THROUGH A TURN ON A COUNTRY ROAD WHEN THE POWER STEERING QUIT WORKING RESULTING IN A CRASH. DAMAGE TO PASSENGER SIDE FRONT FENDER, DOOR, RIGHT FRONT WHEEL AND BOTH TIRES DAMAGED. NO INJURIES, APPROXIMATE SPEED AT TIME OF INCIDENT WAS 40 MPH.

04/23/2017
Components: SEATS
Incident Date: 04/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC4AR******
Summary

THE ELECTRIC SEAT MOTOR WILL NO LONGER RAISE OR LOWER THE FRONT HALF OF THE SEAT. THIS IS REGARDLESS OF IF THE VEHICLE IS IN MOTION OR NOT.

04/20/2017
Components: STEERING
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TODAY, APRIL 20 2017, WHILE ON THE HIGHWAY DRIVING MY MORNING COMMUTE I HAD 2 SERVICE LIGHTS COME ON.. "SERVICE ADVANCETRAC" & "SERVICE POWER STEERING". I HAD NEVER HAD THESE LIGHTS POP UP SO IT TOOK ME BY SURPRISE BUT FIGURED I WOULD HAVE THE CAR CHECKED OVER THE WEEKEND, I COULDN'T EVEN DO THAT BECAUSE NO MORE THAN 10 MINUTES LATER MY CAR WENT COMPLETELY STIFF ON ME WHILE I WAS STILL ON THE HIGHWAY DRIVING AT 65MPH. IT WAS THE SCARIEST FEELING AND ALL I COULD THINK WAS THAT I WAS SO GLAD I HAD ALREADY DROPPED MY 6 YEAR OLD OFF AT SCHOOL BECAUSE AT LEAST IF I WAS IN AN ACCIDENT HE WOULDN'T BE INJURED. I AM ONLY 5'2" AND AROUND 140LBS AND IT TOOK EVERYTHING I HAD TO TRY AND TURN INTO MY JOBS PARKING LOT. LUCKILY I DID MAKE IT TO WORK BUT ONCE I PARKED I COULD FEEL THAT THE STEERING WHEEL WAS NOT GOING TO BUDGE SO I NOW NEED TO GET A TOW TRUCK TO HAUL MY CAR AND MYSELF BACK HOME. I'M AT A LOSS FOR WORDS FOR THE PEOPLE OF FORD WHO KNOW THIS IS AN ONGOING ISSUE, YET HAVE DONE NOTHING TO RIGHT THEIR WRONG TO THEIR CUSTOMERS.

04/19/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ UPDATED 11/1/2017*JS

04/18/2017
Components: AIR BAGS
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE ON BACK ORDER. THE DEALER ALSO STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/17/2017
Components: STEERING
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ELECTRONIC POWER STEERING ASSIST FAULT INDICATED. ELECTRONIC POWER ASSIST STEERING (EPAS) NOT FUNCTIONING. EPAS SYSTEM FAULT INDICATED WHILE DRIVING AT 35 MPH. EPAS QUIT FUNCTIONING ENTIRELY AND STEERING BECAME DIFFICULT WITHOUT THE ASSIST. ACCIDENT WAS BARELY AVOIDED. EPAS WILL NOT RESET AND I WAS TOLD BY A FORD DEALERSHIP THERE ARE CURRENTLY 8 CARS IN THE U.S. THAT THEY CANNOT DIAGNOSE OR REPROGRAM. THEREFORE I HAVE AN OTHERWISE GOOD VEHICLE THAT IS UNDRIVABLE.

04/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

PRIMEWELL VALERA TOURING II TIRES CRACKING ON THE SIDEWALLS AND INTERIOR AFTER UNDER 2 YEARS OF USE. MULTIPLE OTHER SIZES ARE RECALLED FOR THE SAME PROBLEM UNDER THE SAME MODEL AND ARE MADE OF THE SAME MATERIAL. THE ENTIRE TIRE MODEL NEEDS TO BE RECALLED NOT JUST SPECIFIC SIZES. IT IS AN EXTREME SAFETY HAZARD FOR ALL DRIVERS ON THE ROAD. I RISKED MY TIRE EXPLODING AND CRASHING AS A RESULT OF FAULTY MANUFACTURING AND THE USE OF CHEAP MATERIALS.

04/15/2017
Components: STEERING
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION SE. I LOST POWER STEERING ASSIST WHILE DRIVING. AFTER PULLING OVER I RESTARTED THE CAR BUT THE ISSUE REMAINED I NOW ONLY HAVE MANUAL STEERING. MY WIFE AND I STOPPED BY THE DEALER WE WERE TOLD THAT FORD DOES NOT HAVE ANY RECALLS LISTED FOR OUR MODEL .BUT AFTER RESEARCHING I SEE THAT 2011 AND UP HAVE BEEN RECALLED FOR THE ELECTRONIC ASSIST POWER STEERING.

04/14/2017
Components: SERVICE BRAKES
Incident Date: 04/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE BRAKES IN MY FORD FUSION 2010 HAVE BEEN GOING LOOSE WHILE DRIVING. THE PEDAL WOULD GO ALL THE WAY TO THE BOTTOM SUDDENLY I ALMOST HAD AN ACCIDENT SEVERAL TIMES. TWO MECHANICS TOLD ME IT'S A FAULTY ABS PUMP. I PARKED MY CAR BECAUSE I'M AFRAID I WOULD KILL MYSELF IF I DRIVE IT ON THE HIGHWAY. THIS PART IS VERY EXPENSIVE TO FIX PLEASE INVESTIGATE THIS ISSUE BECAUSE IT'S OCCURRING WITH A LOT OF FUSION OWNERS.

04/10/2017
Components: AIR BAGS
Incident Date: 04/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I GOT AN SAFETY RECALL NOTICE FROM FORD FOR MY CAR ON 06012016 (10 MONTHS AGO...) AND THEY STILL DO NOT HAVE ANY REMEDY AVAILABLE FOR IT. MAY I STILL GET MY CAR REGISTERED THIS YEAR? IT IS THEIR MISTAKE, NOT MINE. NHTSA RECALL NUMBER:16V384; RECALL DATE: JUNE 1, 2016 MANUFACTURER RECALL NUMBER: 16S26. SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.

04/10/2017
Components: STEERING
Incident Date: 04/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

2010 FORD FUSION ELECTRONIC POWER ASSIST STEERING (EPAS) I WAS DRIVING MY FAMILY AROUND TOWN, SATURDAY, APRIL 8, 2017, WHEN A MESSAGE CAME ACROSS THE DASH SAYING, "SERVICE AVANCETRAC". I STOPPED THE CAR AND TURNED THE ENGINE OFF. 20 MINUTES LATER WE GOT BACK IN OUR CAR TURNED IT ON AND THE POWER STEERING WAS GONE. THE WARNING ON THE DASH NOW READS, " SERVICE POWER STEERING NOW". THE VEHICLE WAS IN MOTION WHEN THE FIRST WARNING OCCURRED. THE VEHICLE WAS STATIONARY WHEN THE POWER STEERING FAILED ALTOGETHER. THIS SEEMS TO ALREADY BE A REPORTED PROBLEM FOR THIS VEHICLE AND IS CURRENTLY BEING INVESTIGATED BY THE NHTSA. I AM THANKFUL THIS DIDN'T OCCUR AT HIGHWAY SPEEDS OR ANY OTHER SCENARIO THAT PUTS MY FAMILY IN HARM'S WAY.

04/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOAXAR1******
Summary

WHEN ACCELERATING INTO TRAFFIC THE ENGINE SHUTS OFF LEAVING ME CROSSED OPPOSED TRAFFIC. WILL USUALLY START RIGHT AWAY AFTER. CAR HAS TO BE IN PARK TO RESTART. ON OCCASION THE SECURITY LIGHT FLASHES AND WILL NOT RESTART WITHOUT LOCKING AND UNLOCKING THE CAR. PERFORMING THIS ACTION WHILE BLOCKING TRAFFIC (IN BOTH DIRECTIONS) CAN'T BE SAFE IN ANY WAY. THE CAR ALSO DIES AT SPEED EVEN WHEN THE CRUISE HAS BEEN SET FOR OVER A HOUR. HELP PLEASE. THANKS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

04/08/2017
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG3AR******
Summary

LEFT MY SISTERS HOME ON CHRISTMAS EVE AND WITHIN .25 MILE I RECEIVED A WARNING LIGHT INDICATING A STEERING ISSUE. WITHIN MINUTES MY STEERING WHEEL TIGHTENED UP SO TIGHT THAT MY STEP SON HAD TO GRAB THE WHEEL TO HELP ME TURN INTO A GAS STATION. IT WAS EXTREMELY FRIGHTFUL BECAUSE THE ROAD WE WERE ON WAS VERY CURVY AND IT WAS AT NIGHT! AFTER FEW TRIES WE ATTEMPTED TO DRIVE THE VEHICLE HOME. MY SON LUCKILY WHO IS A VERY STRONG AND BIG 19YR OLD DROVE US HOME WHILE STATING THE STEERING FELT VERY TIGHT THAT HE ADMITTED IT REQUIRED GREAT STRENGTH TO KEEP CONTROL OF THE CAR. I HAVE HAD THIS CAR SINCE 2010 AND THIS MODEL HAS HAD A FULL THROTTLE BOTTLE RECALL (TWICE) A GAS TANK LINE RECALL, AIR BAG RECALL (WHICH I'M STILL WAITING FOR) AND THE A/C HAD TO BE REPLACED. THIS CAR IS AND HAS BEEN THE WORST MODEL OF ALL FUSIONS. I TOOK THIS CAR TO THE FORD DEALERSHIP WHO THEN EXAMINED THE CAR AND DETERMINED IT WAS THE STEERING GEAR THAT HAS WENT OUT ON MY CAR AND IT WILL BE $1795 TO REPLACE!! THAT'S HALF THE PRICE OF WHAT THIS CAR IS EVEN WORTH NOT TO MENTION I HAD ALREADY PAID $1200 TO GET THE A/C FIXED OVER THE SUMMER. I SEARCHED ONLINE TO SEE IF OTHERS HAD THE SAME GEAR ISSUE AND BEHOLD GOOGLE SHOWS A CLASS ACTION LAWSUIT IN CALIFORNIA ABOUT IT AND OVER 500 RECALL COMPLAINTS YET FORD HAS NOT RECALLED IT! SERIOUSLY? I FEEL CONSIDERING THE PAST RECALLS ON THIS MODEL THAT THIS PARTICULAR ISSUE IS A HUGE SAFETY CONCERN. IF MY STEP SON HAD NOT BEEN WITH ME TO ASSIST TURNING THE WHEEL, I WOULD HAVE NO DOUBT WRECKED ON THIS CURVY ROAD CHRISTMAS WEEKEND. WHICH SADLY STRANDED US BECAUSE OF HOW FORD CARELESSLY THREW THIS MODEL OF THE FUSHION OUT WITH SO MANY RECALLS. THEY SHOULD KNOW WITH SO MANY RECALLS THEY SHOULD REALIZE THIS CAR WAS POORLY BUILT AND SHOULDN'T HOLD THE CONSUMERS LIVES AND MONEY RESPONSIBLE. THIS IS THE FIRST TIME I'VE OWNED A FORD :(

04/05/2017
Components: AIR BAGS
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

RECALL COMPLAINT: I RECEIVED A RECALL NOTICE ON MY CAR'S AIRBAG IN JUNE 2016. AS OF APRIL 2017, THE RECALL HAS NOT BEEN TAKEN CARE OF. I UNDERSTAND IT TAKES TIME TO MANUFACTURE PARTS NEEDED FOR RECALLS BUT THIS SEEMS EXTREMELY LONG FOR A RECALL, COMPARED TO PAST RECALLS I'VE HAD TO DEAL WITH.

04/04/2017
Components: STEERING
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG9AR******
Summary

STEERING RACK MAKES A GRINDING NOISE AND WILL INTERMITTENTLY LOSE POWER STEERING. DOES IT PARKED OR WHILE DRIVING. NOISE IS WHEN TURNING THE STEERING WHEEL.

04/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

JUST REPLACED THE DRIVER SIDE DOOR HANDLE FOR THE 3RD TIME. THEY HAVE BROKEN REPEATEDLY AND DO NOT ALLOW YOU TO EXIT THE VEHICLE.

03/30/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL" RECEIVED AIRBAG RECALL NOTICE FROM FORD 6-1-2016. HAVE MADE MANY CALLS TO FORD AND HAVE BEEN TOLD THEY DO NOT HAVE PARTS TO MAKE REPAIR. IT HAS BEEN ALMOST ONE YEAR AND THIS PROBLEM HAS NOT BEEN FIXED. PLEASE PUT PRESSURE ON FORD TO FIX THIS ISSUE. PLEASE RESPOND TO ME AT: [XXX] THANK YOU. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

03/29/2017
Components: STEERING
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MOSTLY HAPPENS WHEN I START THE CAR FROM A COLD START. THE DASH DISPLAY SHOWS "POWER STEERING ASSIST FAULT". THEN I HAVE MANUAL STEERING. I SHUT THE CAR OFF AND THEN RESTART THE ENGINE AND EVERYTHING IS FINE. THIS HAS HAPPENED NOW ABOUT ONCE EVERY 1-2 MONTHS. HAPPENS WHEN I START THE VEHICLE FROM A STATIONARY POSITION

03/28/2017
Components: STEERING
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHIFTED TO THE LEFT AND JERKED. THE WARNING ADVANCE SERVICE TRACK ILLUMINATED TO "SERVICE POWER STEERING NOW". IN ADDITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,477.

03/26/2017
Components: AIR BAGS
Incident Date: 03/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

TAKATA RECALL. I AM TRADING THIS CAR IN TODAY BECAUSE IT HAS BEEN OVER 9 MONTHS SINCE THE RECALL, JUNE 1, 2016, AND I'M TIRED OF MAKING MY HUSBAND SIT IN THE BACK SEAT BECAUSE I AM FEARFUL OF THE DEFECTIVE PASSENGER AIRBAG DEPLOYING. I WAS NOT GIVEN FULL VALUE FOR MY TRADE BECAUSE THERE IS STILL NO REMEDY. THIS IS ABSOLUTELY UNACCEPTABLE.

03/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CGXAR******
Summary

THE SAME RECALL FOR OTHER FORD MODELS IN 2015 REGARDING THE DRIVER'S SIDE DOOR LATCH DESCRIBES EXACTLY THE SAME DEFECT FOR MY VEHICLE ON DRIVER'S SIDE DOOR. MY VEHICLE WAS PARKED IN A PARKING LOT AND WHEN I TRIED TO OPEN THE DOOR HANDLE TO LET MYSELF OUT, THE DOOR HANDLE CORNER WHERE THE TENSION TO OPEN DOOR CHIPPED. I DIDN'T PAY MUCH ATTENTION AT THE TIME BECAUSE IT WAS STILL ABLE TO OPEN; HOWEVER, ON 3-23-17 AT ABOUT 9AM THE DOOR HANDLE TENSION WAS LOST ALL TOGETHER SO I WAS ACTUALLY LOCKED IN CAR WHILE PARKED. I SEARCHED THROUGH INTERNET TO FIND IF THIS ISSUE HAS REPEATED FOR OTHER FORD OWNERS, BUT ONLY FOUND FORD TAURUS, MKS, FIESTA AND 2011 FORWARD. WHAT OF THE 2010 FORD FUSION WITH THE SAME EXACT ISSUE WITH THE DOOR HANDLE AS DESCRIBED? FORTUNATELY OR UNFORTUNATELY, THE VEHICLE WAS PARKED SO THERE WERE NO ACCIDENTS. HOPING FORD WOULD EXPAND THE RECALL TO 2010 FORD FUSIONS SO TO PREVENT ACCIDENTS HAPPENING. THANK YOU!

03/24/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED 90 DAYS AFTER THE RECALL REPAIR. THE VEHICLE ERROR CODE WAS IN REFERENCE TO THE CANISTER PURGE VALVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

03/23/2017
Components: AIR BAGS
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/23/2017
Components: AIR BAGS
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC0AR******
Summary

TAKATA RECALL IT IS TAKING TOO LONG TO HAVE THIS FIXED AND I DON'T FEEL SAFE DRIVING MY CAR.

03/23/2017
Components: STEERING
Incident Date: 03/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER REPLACED THE POWER STEERING GEAR ASSEMBLY AND THE POWER STEERING RACK, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

03/21/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2010 FORD FUSION. THE CONTACT'S MOTHER RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, IT WAS DETERMINED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

03/21/2017
Components: STEERING
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AFTER DRIVING IN DALLAS THX, I DROVE HOME ON HIGHWAY 183. ONCE I GOT OFF 183 IN TURNED TO THE STREET IN MY NEIGHBORHOOD WHERE KIDS AFTER SCHOOL WERE PLAYING OUTSIDE AND MY KIDS. I TURNED INTO MY DRIVEWAY BUT AS I WAS STILL DRIVING ALL STEERING WAS LOST AS SOON AS I STRAIGHTENED IT. IF I HADN'T WENT HOME AND WAS STILL DRIVING I COULD OF REALLY HURT SOMEONE OR KIDS OR MYSELF REALLY BAD OR CAUSED A DEATH!

03/20/2017
Components: STEERING
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

03/19/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TAKATA RECALL - I RECEIVED THE SAFETY RECALL IN JULY OF 2016 AND STILL HAVEN'T RECEIVED NOTICE THAT THERE IS A SOLUTION. I WOULD NOT CONSIDER THIS "IN A TIMELY MANNER". THIS A SERIOUS SAFETY ISSUE AND I DON'T FEEL SAFE DRIVING IN THE CAR WITH MY FAMILY MEMBERS.

03/18/2017
Components: STEERING
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY POWER ASSIST UNIT HAS WENT TOTALLY OUT, HAVE MADE NUMEROUS CONTACTS WITH DEALER AND FORD WITH NO HELP, HOWEVER I WORK WITH SOMEONE WHO JUST HAD THEIR 2010 FUSION POWER ASSIST REPLACED BY RECALL AND HIS WAS NOT OUT! I AM STILL DRIVING WITH ABSOLUTELY NO POWER STEERING AT ALL!

03/16/2017
Components: STEERING
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

POWER STEERING ASSIST IS LOST ON A REGULAR BASIS. THE PROBLEM CAN BE ALLEVIATED MOST OF THE TIME BY TURNING THE IGNITION OFF AND THEN RESTARTING THE CAR. SOMETIMES IT MAY TAKE REPEATING THIS PROCESS MULTIPLE TIMES. LUCKILY THE POWER STEERING ASSIST HAS NEVER STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION.

03/16/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL, FORD NOTIFIED ME JUNE 1, 2016, BUT HAS STILL NOT PROVIDED A REPAIR AND IT IS MARCH 16, 2017. THIS IS MY PRIMARY FORM OF TRANSPORTATION. ADDITIONALLY, I AM MARRIED WITH TWO CHILDREN AND CANNOT IN GOOD CONSCIOUS HAVE SOMEONE RIDE IN THE PASSENGER SEAT IN THE EVENT THE AIR BAG WOULD DEPLOY.

03/15/2017
Components: STEERING
Incident Date: 03/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

THE ELECTRIC POWER STEERING SYSTEM (EPAS) HAS FAILED AND I CAN NO LONGER TURN MY STEERING WHEEL. FORD STATES THAT IN THE CASE OF THIS ISSUE, THE CAR CAN BE MANUALLY TURNED, BUT THIS IS NOT THE CASE. THE STEERING WHEEL WITHOUT ELECTRIC POWER STEERING IS IMPOSSIBLE TO TURN UNLESS SUPER HUMAN STRENGTH. IF THIS SYSTEM WOULD HAVE FAILED ON ME AT HIGH SPEEDS, I WOULD HAVE CRASHED AND COULD HAVE DIED OR EVEN KILLED OTHERS. THIS SYSTEM NEEDS TO BE RECALLED BY FORD IMMEDIATELY. FORD HAS ALREADY RECALLED THEIR GEN 1 EPAS SYSTEM ON 2011 FORD VEHICLES BUT THIS SAME SYSTEM HAS BEEN MANUFACTURED SINCE 2008 AND IS EQUIPPED IN MY 2010 FORD FUSION. THIS RECALL SHOULD COVER ALL VEHICLES THAT ARE EQUIPPED WITH THE GEN 1 EPAS SYSTEM FOR SAFETY REASONS. THE SYSTEM FAILED ON ME AS I WAS DRIVING HOME ON CITY STREETS (MODERATE SPEED). THE STEERING BECOME EXTREMELY STIFF AND HARD TO STAY IN MY LANE.

03/15/2017
Components: STEERING
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

MY DAUGHTER WAS DRIVING AND THE STEERING WHEEL LOCKED UP WITH POWERASSIST ERROR CODE. THIS HAPPENED IN 2014. THERE WAS A RECALL BUT IT APPLIED ONLY TO YEARS 2011-2012. I HAD TO SPEND $2000 TO HAVE THE IT REPLACED. IT HAPPENED AGAIN LAST WEEK(SAFETY CONCERN). THE DEALERSHIP SAID IT WAS A SOFTWARE GLITCH. THEY RESET THE CODE($400) BUT IT LOCKED UP AGAIN YETERDAY. PROBLEM NOT FIXED. I THINK I HAVE A LEMON. NOT HAPPY WITH RESPONSE AS THIS IS A MAJOR SAFETY CONCERN WITH STEERING WHEEL LOCKING UP . I DO NOT HAVE ANOTHER $2000 TO SPEND

03/15/2017
Components: ENGINE
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

THE ISSUE I HAVE BEEN HAVING WITH THIS VEHICLE INVOLVES THE THROTTLE BODY WHICH HAS BEEN REPLACED TWICE NOW SINCE I HAVE OWNED THIS CAR. WHILE DRIVING THIS VEHICLE, MYSELF AND MY DAUGHTER, AT SEPARATE TIMES, LOST ACCELERATION WHILE ON THE HIGHWAY. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THE TIMING OF BEING ON THE ROAD WAS DIFFERENT AS WELL AS THE AMOUNT OF VEHICLES ON THE ROAD. WE BOTH WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THANK GOODNESS WE WERE BOTH IN THE FAR RIGHT LANE WHEN THE ACCELERATION FAILED. FORD DID RECALL THE PRODUCT AT ONE TIME, HOWEVER, NOW THEY ARE UNWILLING TO ASSIST WITH THE 2ND FAIL. THIS APPEARS TO BE EITHER AN ENGINEERING DEFECT OR VENDOR DEFECT IN THE PART. THIS IS A DANGEROUS DEFECT AS COLLISIONS COULD OCCUR WHEN UNABLE TO ACCELERATE ON HIGH SPEED ROADS AS WELL AS DANGEROUS FOR OTHER DRIVERS WHO ARE UNABLE TO GAGE THE SPEED OF THE SLOW MOVING VEHICLE.

03/14/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/08/17*LJ *AS

03/14/2017
Components: STEERING
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I WAS ON MY WAY HOME TURNING ON A CITY STREET WHEN SUDDENLY THE VEHICLE LOSS ELECTRICAL POWER STEERING (EPS) MAKING EXTREMELY DIFFICULT TO STEER AND TURN, I WENT OFF THE ROAD BUT WAS ABLE TO AVOID ACCIDENT. ABS, TRACTION LIGHT, BRAKE LIGHT APPEARED ON DASH AND ADVANCTRAC MESSAGE IN THE INSTRUMENT PANEL CLUSTER. I DROVE HOME WITHOUT ANY POWER STEERING AND HAVE NOT DRIVEN THE VEHICLE SINCE, TO AVOID FURTHER ACCIDENT/DAMAGE. I STARTED TO RESEARCH THE PROBLEM ONLY TO FIND OUT MANY OTHERS HAD EXPERIENCED THIS SAME PROBLEM WITH THEIR 2010 FORD FUSION.

03/13/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TAKATA RECALL: RECEIVED RECALL LETTER BACK IN JUNE OF 2016. MY AIRBAG HAS STILL NOT BEEN REPLACED. HOW LONG DOES THIS TAKE??

03/12/2017
Components: STEERING,ENGINE
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION IDLER PULLEY BOLT SHEERED OFF ALONG WITH PIECE OF ENGINE BLOCK AND PULLEY RESULTING IN A NEAR ACCIDENT AS DRIVE BELT, AND POWER STEERING FAILED AND VEHICLE WOULD NOT GO PAST 20 MILES PER HOUR (ON HIGHWAY). MY WIFE (5 MONTHS PREGNANT) WAS DRIVING AT THE POSTED SPEED OF 70 MPH WHEN THE PULLEY AND BOLT SHEERED OFF. HER CAR WAS NEARLY STRUCK FROM BEHIND BY SEVERAL VEHICLES AS WELL AS NOT BEING ABLE TO STEER THE CAR HERSELF. LOOKING AT FORD FUSION BLOGS, THIS APPEARS TO BE A COMMON PROBLEM THAT FORD HAS NOT FIXED IN THEIR EARLIER MODELS. THIS DESIGN AND/OR STRESS FAULT CAUSES SAFETY CONCERNS AS WELL AS COSTLY REPAIRS SINCE PIECE OF THE ENGINE BLOCK CAN SHEER OFF WITH THE IDLER PULLEY BOLT.

03/11/2017
Components: SUSPENSION
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DRIVING AT ABOUT 15 MPH STRAIGHT AHEAD, WENT OVER A VERY SMALL BUMP, A BIG NOISE AND THE FRONT END ON THE DRIVERS SIDE SUDDENLY DROPPED. INSPECTION REVEALED THE DRIVER'S SIDE FRONT SPRING HAD RUSTED OUT AND BROKEN NEAR THE BOTTOM CAUSING THE SPRING TO SLIP OUT AND PUTTING ALL THE WEIGHT ON THE STRUT CAUSING THE FRONT END TO COLLAPSE ON THAT SIDE. TURNS OUT THE FRONT PASSENGER FRONT SPRING WAS ALSO RUSTED EXTENSIVELY AT THE BOTTOM ALTHOUGH IT HAD NOT YET BROKEN. ENDED UP HAVING TO REPLACE BOTH FRONT SPRING/STRUT ASSEMBLIES. CONCERNED THAT IF THIS HAD BROKEN AT HIGHWAY SPEEDS OR GOING AROUND A SHARP CURVE, COULD OF CAUSED THE VEHICLE TO LOSE CONTROL. THINKING THAT THIS PROBLEM WOULD BE LIMITED TO NORTHERN STATES WHERE ROAD SALT IS USED MORE HEAVILY.

03/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AP******
Summary

THIS COMPLAINT IS CONCERNING THE EPAS (ELECTRONIC POWER ASSISTED STEERING) WHICH WENT OUT WHILE IN-MOTION, FIRSTLY; WHILE DRIVING TO MY LOCAL DMV FOR ROUTINE PLATE RENEWAL, *BEFORE* I WAS SET TO BEGIN MY PLANNED DRIVE OF OVER 800+ MILES CROSS COUNTRY TO VISIT WITH MY SIGNIFICANT OTHER, THE EPAS WARNING INDICATOR FLASHED ACROSS MY DASHBOARD LED DISPLAY, AS WELL THE ADVANCETRAC SYSTEM INDICATOR LIGHT. ONCE I NOTICED THE WARNING, I BEGAN THE PROCESS OF MOVING OFF THE MAIN ROAD AND INTO THE PARKING LOT CLOSEST TO MY DMV- AS I'VE HAD SIMILAR PROBLEMS WITH THIS VEHICLE FALLING INTO "LIMP HOME" MODE REPEATEDLY AND SUDDENLY BEFORE THE ELECTRONIC THROTTLE BODY WAS DETERMINED TO BE THE REAL CAUSE AND WAS RECALLED. I WAS PREPARED TO NAVIGATE MYSELF TOWARDS A SAFE VANTAGE POINT AND FIND OUT WHAT WAS WRONG, BUT WHILE DOING SO I LOST ALMOST COMPLETE CONTROL OF THE POWER STEERING AS THE EPAS COMPLETELY GAVE OUT. I WAS THANKFULLY SAFE, HAVING DECIDED IT WAS BEST TO RENEW MY PLATES, BUT IF I HAD JUST DECIDED TO EMBARK ON MY PLANNED 14 HOUR DRIVE CROSS COUNTRY? I COULD'VE BEEN STRANDED, I COULD'VE BEEN IN A MAJOR ACCIDENT- SHOULD THE EPAS HAD GONE OUT ON THE HIGHWAY, I COULD HAVE DIED. FORD SEEMED EAGER TO DISPEL MY FEAR THAT THIS WAS A LARGER ISSUE, RATHER THAN AN ISOLATED INSTANCE, BUT IT'S CLEAR TO ME FROM ASSESSING SIMILAR PEOPLE'S EXACT SAME ISSUES WITH THIS MAKE AND THIS YEAR OF VEHICLE, IT'S NOT AN ISOLATED INCIDENT. IT'S A MASSIVE AND SYSTEMIC DEFAULT WITH THE ENGINEERING, PRODUCTION, AND IMPLEMENTATION OF THIS PARTICULAR ELECTRONIC SYSTEM. I COULD HAVE DIED. THERE IS NO JUSTIFICATION FOR THE LACK OF COMPETENCY IN THE ELECTRICAL ENGINEERING OF A MAJOR VEHICLE FROM THE STANDARD BEARER OF OUR AMERICAN AUTOMOTIVE INDUSTRY, THESE ARE PEOPLE'S LIVES WE'RE TALKING ABOUT.

03/10/2017
Components: STEERING
Incident Date: 02/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

POWER STEERING GOES OUT WHILE DRIVING. DASHBOARD LIGHTS INDICATE POWER STEERING IS OUT. VERY SCARY. PULLS EXTREMELY HARD TO LEFT AND RIGHT T ANY GIVEN TIME.

03/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

INTERIOR DOOR HANDLE SPRINGS BREAK CAUSING PEOPLE TO BE UNABLE TO EXIT THEIR CAR. WINDOW MUST BE ROLLED DOWN AND EXTERIOR HANDLE USED TO EXIT THE VEHICLE. BOTH INTERIOR DRIVER SIDE HANDLES (FRONT AND REAR) DOORS ON MY VEHICLE ARE CURRENTLY INOPERABLE. I CONTACTED FORD & WAS TOLD TO TAKE IT TO MY NEAREST DEALER FOR INSPECTION. UPON DOING SO, THE TECHNICIANS AND PARTS MANAGER INFORMED ME THAT THIS WAS A COMMON PROBLEM WITH THIS MODEL. THE REPAIRS WILL COST ME APPROXIMATELY 350.00 IN PARTS AND LABOR TO MAKE MY VEHICLE SAFE AGAIN. THIS CAR IS DRIVEN DAILY BY MY SPOUSE, IF SHE OR MY GRANDCHILDREN NEEDED TO EXIT THE VEHICLE QUICKLY THEY COULD NOT. MY FAMILY IS LITERALLY TRAPPED IN THE CAR. I WILL BE FORCED TO SPEND THE 350.00 DOLLARS TO KEEP MY FAMILY SAFE. IF FORD TECHNICIANS ARE AWARE OF THIS ISSUE, MY QUESTION IS "WHY HASN'T FORD ISSUED A RECALL FOR THESE HANDLES"

03/08/2017
Components: STEERING,WHEELS
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

POWER STEERING HAS GONE OUT. THE TIRE PRESSURE LIGHT HAS COME ON AND BEEN ON. LUCKILY IT HAS HAPPENED AT HOME SO THE CAR WAS NOT MOVING. HOWEVER TO FIX THIS KNOWN ISSUE THE COST IS APPROXIMATELY 1500. I HAVE BEEN MAKING PAYMENTS ON THIS VEHICLE AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO THE COST TO FIX IT. I AM AWARE THAT THIS IS A KNOWN ISSUE NOT ONLY ON MY CAR BUT FUSIONS IN GENERAL.

03/06/2017
Components: AIR BAGS
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/04/17*LJ

03/06/2017
Components: STEERING
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAR31******
Summary

WHEN I STARTED MY CAR THE LOW TIRE PRESSURE LIGHT CAME ON, BUT EVERYTHING SEEMED TO BE WORKING FINE. I DROVE A FEW BLOCKS ON CITY STREETS WITH NO PROBLEM, AND THEN THE STEERING WHEEL SUDDENLY BECAME TIGHT AND DIFFICULT TO MOVE AND THE ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON. ABLE PULL OVER CAREFULLY, BUT NOT SAFE TO CONTINUE DRIVING. DIAGNOSED AS POWER STEERING FAILURE - HAD TO REPLACE RACK AND PINION.

03/05/2017
Components: STEERING
Incident Date: 03/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

WENT TO LEAVE FOR WORK 3-4-17, UPON STARTING CAR, SERVICE POWER STEERING ASSIST LIGHT ON AND UNABLE TO TURN WHEEL

03/04/2017
Components: STEERING
Incident Date: 03/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA1AR******
Summary

POWER STEERING ASSIST FAULT LIGHT CAME ON AND LOST ALL POWER STEERING BACKING UP.

03/03/2017
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/02/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE DID NOT ACCELERATE. THE VEHICLE WAS IDLING. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE WARRANTY EXTENSION. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

03/01/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/28/2017
Components: STEERING
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

COMPLETE FAILURE OF POWER STEERING SYSTEM - ALMOST CAUSED ACCIDENT

02/28/2017
Components: STEERING
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING FAILURE LIGHT TURNED ON AND LOST POWER STEERING WHILE BACKING OUT OF DRIVEWAY. TURNED VEHICLE OFF AND ISSUE RESOLVED.

02/28/2017
Components: SERVICE BRAKES
Incident Date: 02/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

PARKING BRAKE FREEZES IN SNOWY WEATHER WHEN APPLIED MAKING IT IMPOSSIBLE TO RELEASE. REPORTED TO DEALER WHILE UNDER WARRANTY AND THEY SAID THEY "FIXED" IT BUT IT STILL FREEZES. ONLY WAY TO FREE IT IS TO DRIVE AND CAUSE HEAT BUILD UP FREE THE BRAKE. THIS CAUSES A SAFETY HAZARD IN SNOWY CONDITIONS BECAUSE ONLY ONE REAR WHEEL IS LOCKED DOWN WHICH WILL CAUSE THE CAR TO SKID SIDEWAYS WHILE TRYING TO GET THE BRAKE RELEASED. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND NOW I JUST DON'T USE THE BRAKE WHICH CAUSES ANOTHER SAFETY ISSUE WHEN PARKING ON HILLS.

02/27/2017
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/02/17*LJ THE CONSUMER STATED THE MANUFACTURER DENIED THEY WERE CONTACTED BY NHTSA. UPDATED 10/12/2017*JS

02/27/2017
Components: ENGINE
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

02/27/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TAKATA RECALL. FORD DEALER HAS NOT BEEN ABLE TO REPLACE AIRBAG SINCE JULY 2016. MANUFACTURER HAS NOT PROVIDED THE AIR BAG TO FORD FOR REPLACEMENT. IT IS TAKING WAY TOO LONG TO GET THE PART.

02/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/27/2017
Components: STEERING
Incident Date: 02/21/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, AN AUDIBLE ALARM ACTIVATED AND THE POWER STEERING SUDDENLY FAILED. THE STEERING WHEEL COULD NOT BE TURNED. DURING THE INCIDENT, THE SERVICE POWER STEERING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

02/25/2017
Components: STEERING
Incident Date: 02/25/2017
Crash: No
Fire: No
Summary

POWER STEERING TURNED WHILE DRIVING ALMOST WENT INTO A POLL

02/25/2017
Components: STEERING
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

IN 2014 THE POWER STEERING WENT OUT ON THE FORD FUSION 2010 AT 56147 MILEAGE WHILE DRIVING ON AN INTERSTATE HIGHWAY. THE FORD DEALER TRIED RESETTING IT AND IT CONTINUED TO INTERMITTENTLY LOSE STEERIING. IF I WAS NOT AS STRONG OR HAS EXPERIENCED OF A DRIVER AS I AM I WOULD OF DEFINITELY BEEN IN AN ACCIDENT! THE POWER STEERING WAS REPLACED BY THE FORD DEALER AS IT WAS STILL UNDER WARRANTY. NOW 2 1/2 YEARS LATER AT 102,000 MILEAGE I EXPERIENCED THE SAME PROBLEM AGAIN DRIVING DOWN AN INTERSTATE FREEWAY AND BARELY AVOIDED GETTING IN AN ACCIDENT AS IT IS THE MIDDLE OF WINTER. THE POWER STEERING NO LONGER HAS A WARRANTY AFTER 2 YEARS. WHY HAS THIS NOT BEEN RECALLED WHEN THE SAME POWER STEERING WAS RECALLED ON 2011 AND 2012 FORD FUSIONS?

02/22/2017
Components: AIR BAGS
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

FORD SENT A RECALL NOTICE IN DECEMBER 2016, I HAVE WAITING 2 MONTHS AND HAVE CONTACTED 2 DEALERSHIPS. NO ONE WAS HAS THE PARTS TO MAKE THIS REPAIR. NEITHER DO THEY HAVE A DATE OF EXPECTANCY. JEOPARDIZING BOTH MY SAFETY/LIFE AS WELL AS MY CHILD. I CALLED AROUND IN JANUARY AND STILL HAVE NOT FOUND ANYONE TO PROVIDE DETAILS OF WHEN. THE RECALL NUMBERS ARE: NHTSA RECALL NUMBER 16V384 AND FORD RECALL NUMBER 16S26. I CAN BE CONTACTED AT [XXX]. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/21/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 12/7/2017*JS *CN

02/19/2017
Components: STEERING
Incident Date: 02/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

LOSS OF POWER STEERING AND ADVANCE TRAC AT HIGHWAY SPEED. RECEIVED A MESSAGE ON THE INSTRUMENT CLUSTER AND STEERING BECAME EXTREMELY DIFFICULT TO KEEP THE CAR ON THE ROAD.

02/19/2017
Components: STEERING
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

"SERVICE POWER STEERING" MESSAGE CAME ON WHILE DRIVING. STEERING EVENTUALLY BECAME HARDER WHILE DRIVING. WHEN PARKED TURNED CAR OFF AND BACK ON AND LIGHT SAID "SERVICE POWER STEERING NOW" AND THE STEERING WHEEL WOULDN'T MOVE AT ALL. LIGHT SAYING "SERVICE ADVANCTRAC" ALSO CAME ON

02/16/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/13/2017
Components: STEERING
Incident Date: 02/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ACCORDING TO THE AAA REPAIR FACILITY (WHOM I TRUST), THE HYDRAULIC FLUID WITHIN MY 2010 FORD FUSION'S ELECTRIC RACK AND PINION ASSEMBLY (A.K.A., THE STEERING GEAR) HAS LEAKED OUT OF THE UNIT, MOST LIKELY THE RESULT OF FAULTY SEALS. THEY INDICATE THAT THE ASSEMBLY MUST BE REPLACED PRIOR TO COMPLETE FAILURE OF THE EXISTING UNIT THAT WOULD ULTIMATELY RESULT IN THE ABRUPT AND COMPLETE LOSS OF POWER STEERING, POSING A POTENTIAL CATASTROPHIC RISK OF LIFE AND LIMB. THE OBSERVED SYMPTOMS THUS FAR HAVE BEEN ERRATIC BEHAVIOR WHILE BRAKING (THE TRIGGER FOR THE AAA ANALYSIS) - THE RESULT OF THE LEAKED HYDRAULIC FLUID SPRAYING THE FRONT BRAKES. I'VE DISCOVERED THAT THE PREVIOUS RECALL INVESTIGATION FOR THIS 2010 FORD FUSION ISSUE RESULTED IN THE RECALL OF 2011 AND 2012 FORD FUSIONS, BUT NOT THE 2010 FORD FUSION. I ALSO DISCOVERED THAT THE 2010 FORD FUSION INVESTIGATION HAS BEEN RE-OPENED, AND I WOULD THEREFORE ASK THAT MY COMPLAINT BE ADDED TO THE INVESTIGATION. I WILL UNDOUBTEDLY HAVE TO REPAIR THIS PRIOR TO THE CONCLUSION OF THE NHTSA INVESTIGATION, AND WOULD THEREFORE LIKE TO KNOW WHETHER FORD WILL BE REQUIRED TO REFUND ME FOR THE COST OF THE REPAIRS IF THEY ARE NOT PERFORMED IN A FORD REPAIR FACILITY.

02/13/2017
Components: STEERING
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/13/2017
Components: STEERING
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1N4AL3AP2EN******
Summary

THE STEERING STOPPED MOVING AND AN ERROR WAS DISPLAYED ON THE DASH BOARD "POWER STEERING ASSIST FAULT". LUCKILY I WAS STOPPED AT A TRAFFIC SIGNAL. I SWITCHED OFF THE CAR AND RESTARTED ABD THE ERROR WENT AWAY AND I WAS ABLE TO DRIVE. THEN A DAY LATER, I WAS TRYING TO START THE CAR AND SAME THING HAPPENED. ONLY THIS TIME EVEN SWITCHING OFF AND ON THE CAR. AND THE STREERING WONT MOVE AT ALL. THE FIRST TIME THIS HAPPENED I WAS ON THE ROAD. IT IS SCARY TO HAVE THE STEEERING LOCK UP WHILE DRIVING.

02/10/2017
Components: SERVICE BRAKES
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

BRAKES BECAME SPONGY AFTER ABS WERE ACTIVATED

02/06/2017
Components: AIR BAGS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,565. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 05/05/17 *BF UPDATED 09/1/2017 *JS

02/04/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

MY FUSION SUDDENLY LOST POWER WHILE DRIVING WITH ENGINE OIL LIGHT AND BATTERY LIGHT ON. LUCKILY THERE'S NO CAR ON THAT ROAD AT THAT TIME, I STOPPED THE CAR AND TURN OFF AND ON THE CAR AGAIN, THEN EVERYTHING WAS BACK TO NORMAL. BUT THIS COULD BE VERY DANGEROUS. I TOOK MY CAR TO DEALER AND THEY COULD NOT RECOGNIZE THE PROBLEM SINCE THE ENGINE LIGHT WAS NOT ON WHEN I BROUGHT IT IN. WELL, WILL TRY ANOTHER DEALER. I LOVED MY FIRST 2006 FUSION SO I BOUGHT THIS 2010 FUSION, THIS PROBLEM AND HOW FORD HANDLED IT (MAKING IT A EXTENDED WARRANTY INSTEAD OF A RECALL) CHANGED MY MIND, MY NEXT SEDAN WILL NOT BE A FORD, PERIOD.

02/02/2017
Components: STEERING
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE SERVICE POWER STEERING AND ADVANCE TRACK WARNING INDICATOR ILLUMINATED THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT LOSING POWER STEERING OR OTHER ISSUES. UPON STARTING THE VEHICLE THE NEXT MORNING, THERE WAS NO POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MOTOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AT 80,00 MILES. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. UPDATED 06/21/17*LJ *CN

02/01/2017
Components: SEATS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

AS MY WIFE WAS DRIVING TO WORK, APPROXIMATELY A FIVE MINUTE RIDE TO WORK. SHE NOTICED THAT THE HEATED SEAT WHERE VERY HOT. SHE PULLED THE CAR OVER TO FIND A SMALL BURN MARK IN THE SEAT AND ON HER BUTT. *TR

01/30/2017
Components: STEERING
Incident Date: 01/23/2017
Crash: No
Fire: No
Summary

WHILE DRIVING, THE POWER STEERING LOCKED UP MAKING THE VEHICLE ALMOST IMPOSSIBLE TO STEER. THANKFULLY IT MANAGED TO GET TO A SAFE STOP. *TR

01/30/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/13/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE THROTTLE BODY WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 245,000. THE VIN WAS NOT AVAILABLE.

01/30/2017
Components: STEERING
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

POWER STEERING FAILURE. THIS SAME ISSUE HAS BEEN RECALLED ON THE 2011-2015 MODELS, BUT NOT ON 2010. I THINK IT IS RELATED.

01/30/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY 2010 FORD FUSION HAS COME UP WITH A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" MESSAGES ON THE DASH BOARD. THIS CAUSES THE STEERING IN THE VEHICLE TO BE STIFF AND VERY DIFICULT TO MAKE A TURN ON THE ROAD. I MANAGED TO MAKE IT HOME DRIVING AT A REDUCED SPEED AND BY AVOIDING MAKING TURNS WHEN POSSIBLE TO PREVENT AN ACCIDENT.

01/29/2017
Components: STEERING
Incident Date: 01/28/2017
Crash: No
Fire: No
Summary

WHILE GETTING ONTO THE HIGHWAY "SERVICE POWER STEERING NOW" CAME UP ON THE DISPLAY. THE CAR LOST ALL POWER STEERING. THANKFULLY I WAS ABLE TO MUSCLE THE CAR OFF THE HIGHWAY. THE WHEEL JERKED TO THE LEFT WHEN THE POWER STEERING WENT OUT. THIS IS HAZARDOUS AND COULD CAUSE WRECKS. FOR A LITTLE RESEARCH I SEE THAT I AM NOT THE ONLY PERSON TO HAVE THIS HAPPEN TO THEM.

01/27/2017
Components: STEERING
Incident Date: 01/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE EPS (ELECTRIC POWER STEERING) UNIT JUST FAILED ON MY 2010 FORD FUSION S. THE PROBLEM INDICATOR LIGHT HAS FLASHED ON STARTUP A FEW TIMES OVER THE PAST COUPLE OF MONTHS, BUT FINALLY CAME ON PERMANENTLY YESTERDAY, 01/26/2017. WHEN THE INDICATOR TEXT CAME ONTO THE ERROR SCREEN IT SHOWED THE FOLLOWING TEXT AND ALL POWER ASSIST TO MY STEERING WAS GONE: POWER STEERING FAILURE AND ADVANCE TRACK FAILURE MY DEALER HAS TOLD ME THAT THIS IS A KNOWN ISSUE ON MOST FORD FUSION MODEL YEARS, BUT A RECALL HAS ONLY BEEN ISSUED FOR THE LAST FEW YEARS AND DOES NOT INCLUDE MINE! HE DESCRIBED THE ISSUE AS ONE WHERE THE RIBBON CABLE THAT CONNECTS THE EPS UNIT IS PRONE TO DISINTEGRATION, AS IT WAS ORIGINALLY DESIGNED, AND THE FIXED EPS UNITS DO NOT HAVE THIS DESIGN FLAW. THE FIX FOR THIS IS MORE THAN $2000 DOLLARS, AND SHOULD NOT BE PLACED ONTO THE CONSUMER SINCE THIS CRITICAL SAFETY PART WILL FAIL ON ALL FORD FUSION MODELS OVER TIME... SOME SOONER AND SOME LATER. THIS IS NOT AN INCONVENIENCE LIKE A BROKE RADIO OR A LEAKING HOSE. THIS IS A A DISASTROUS SITUATION OF THE FIST ORDER. HOW MANY LIVES IS FORD WILLING TO SACRIFICE AS STEERING FAILURES OCCUR AROUND THE WORLD, BEFORE THEY DECIDE TO TAKE ACTION?

01/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

LONG TERM RECALL NOTICE NHTSA #16V384, MANUFACTURER RECALL #16S26 (TAKATA AIRBAGS), SINCE JUNE 2016 (POSSIBLY LONGER). THERE IS STILL NO REMEDY FOR THIS RECALL. EVERY DAY THAT THIS RECALL GOES WITHOUT REPAIR COULD POSSIBLY MEAN THAT THAN MANY LIVES ARE LOST IN ACCIDENTS RELATED TO THIS. WHEN WILL THERE BE A REMEDY?

01/27/2017
Components: AIR BAGS
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 116V384000 (AIR BAGS). THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

01/26/2017
Components: STEERING
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WAS DRIVING WHEN A "SERVICE POWER STEERING NOW" WARNING CAME ON, SECONDS LATER THE POWER STEERING TOTALLY WENT OUT. STRUGGLED TO GET THE CAR TO THE SIDE OF THE ROAD, THEN LIMPED IT TO DEALERSHIP. *TR

01/26/2017
Components: STEERING
Incident Date: 01/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER ASSIST FAILURE. WHILE DRIVING ON THE HIGHWAY, POWER ASSIST FAILED MAKING THE CAR VERY HARD TO STEER CREATING A DANGEROUS CONDITION THAT MAY CAUSE AN ACCIDENT. AFTER RESEARCH I NOTICED THAT WAS A VERY COMMON PROBLEM HAPPENING TO MANY FORD FUSION. WHILE THE 2011 AND 2012 FORD FUSION HAD A RECALL ON THIS ISSUE, THE 2010 MODEL IS NOT INCLUDED. THE REPAIR IS ESTIMATED AT $1,972.99. THE DEALER SEEMS AWARE THIS IS A DESIGN FAILURE OF THE 2010 FORD FUSION MAKING IT UNSAFE TO OPERATE AND A RECALL SHOULD BE MADE. *TR

01/26/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING WHILE EXITING THE HIGHWAY. THE DEALER DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,400.

01/25/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE SENSOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD FAILED CAUSING FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT IN OCTOBER OF 2016, THE VEHICLE WAS INSPECTED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) DUE TO THE PREVIOUS INSPECTION PERFORMED. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 105,000......UPDATED 03/08/17 *BF *CN

01/24/2017
Components: STEERING
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING ON A CITY STREET, THE POWER STEERING, SERVICE NOW LIGHT CAME ON AND IT BECAME EXTREMELY HARD TO TURN THE WHEEL. *TR

01/24/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE POWER STEERING FAILED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000......UPDATED 03/08/17 *BF THE CONSUMER STATED THE POWER STEERING FAILED WHILE DRIVING. UPDATED 09/07/2017*JS

01/23/2017
Components: STEERING
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING, THE STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY TIGHT. THE POWER STEERING WARNING LIGHT DID NOT ILLUMINATE UNTIL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT?S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,169.

01/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TAKATA RECALL I AM STILL WAITING ON INFORMATION IN REGARD TO THE SAFETY RECALL NOTICE THAT WAS SENT TO ME IN JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. FORD MOTOR COMPANY WAS SUPPOSE TO NOTIFY ME VIA MAIL, BUT I STILL HAVE NOT RECEIVED INFORMATION.

01/20/2017
Components: STEERING
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

COMPLETELY LOST STEERING CONTROLS WHILE DRIVING AT LOW SPEED. WAY TO HARD TO STEER WITHOUT POWER. LUCKILY I WAS ON MY ROAD AND WAS ABLE TO LIMP IT HOME. DASH DISPLAY SAYS SERVICE POWER STEERING NOW. HAD THIS HAPPENED IN ANOTHER CONDITION, I WOULD HAVE LOST CONTROL OF THE VEHICLE. *TR

01/19/2017
Components: SERVICE BRAKES
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAH0PA0AR1******
Summary

BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.

01/19/2017
Components: STEERING
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING STARTED TO RANDOMLY GO OUT. WE WOULD TURN THE CAR OFF AND ON AND IT WOULD COME AND GO. IT IS A GOOD THING WE WERE NOT DRIVING ON THE HIGHWAY OR SOMETHING LIKE THAT. *TR

01/19/2017
Components: STEERING
Incident Date: 01/19/2017
Crash: No
Fire: No
Summary

WHILE DRIVING THE POWER STEERING WENT OUT. AFTER SOME READING I SAW THAT HUNDREDS OF PEOPLE HAVE EXPERIENCED THIS COSTING UP TO 2000 DOLLARS TO FIX. THIS WAS ALL RELATED TO THE POWER ASSIST COMPONENT THAT HAD ALREADY BEEN RECALLED ON 2011 AND NEWER. 2010 WAS LEFT OUT YET HAS THE SAME ISSUE AS MINE DOES NOW. HAD THIS BEEN MY CHILDREN DRIVING THEY WOULD NOT HAVE HAS THE ARM STRENGTH TO TURN THE WHEEL. THIS ISSUE IS POSSIBLY DEADLY AND SHOULD BE ADDRESSED QUICKLY. I NOW HAVE A CAR THAT I CAN NOT DRIVE BECAUSE IT IS UNSAFE. AS OF RIGHT NOW I WOULD LIKE TO SEE FORD INCLUDE 2010 AND OLDER THAT HAVE THE SAME ISSUES AS THE 2011 MODELS OR NEW MODELS HAVE. WHAT IF IT WAS ONE OF YOUR CHILDREN DRIVING THIS VEHICLE? WOULD YOU WANT IT RECALLED FOR THEIR SAFETY? *TR

01/19/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/16/2017
Components: STEERING
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION IN A PARKING LOT AND WHEN MAKING A RIGHT TURN THE "SERVICE POWER STEERING" AND "SERVICE ADVANCE TRAC" LIGHTS STARTED FLASHING. MY BOYFRIEND AND I WEREN'T SURE WHAT THAT MEANT SO WE CONTINUED TO DRIVE HOME A FEW MINUTES DOWN THE ROAD. ONCE REACHING OUR DRIVEWAY THE CAR SEEMED A LITTLE HARDER TO TURN, BUT IT STILL WASN'T THAT BAD. WE DECIDED IN THE MORNING TO TAKE IT TO THE DEALERSHIP. WE STARTED THE CAR AND WE COULD NOT MOVE THE STEERING WHEEL AT ALL. I DO SEE THAT THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSIONS, BUT FORD HAS NOT MADE THIS A RECALL AND THERE IS A LAWSUIT REGARDING THIS. THANKFULLY WE NOR ANYONE AROUND US WAS HURT, BUT NOW WE ARE LOOKING AT PAYING AROUND $1500 FOR REPAIRS. IT WOULD BE NICE IF FORD COULD HAVE THIS ISSUE FIXED. *TR

01/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

LIKE SO MANY OTHERS HAVE EXPERIENCED, TODAY THE DRIVER DOOR HANDLE STOPPED WORKING. DOOR CANNOT BE OPEN FROM INSIDE. DRIVER MUST CLIMB OVER TO THE PASSENGER SIDE TO EXIT OR ELSE ROLL DOWN THE DRIVER WINDOW TO OPEN FROM THE OUTSIDE. THIS SHOULD BE A RECALL ISSUE.

01/12/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC0AR******
Summary

TAKATA RECALL I RECEIVED A NOTICE IN JUNE 2016 ABOUT MY AIRBAGS BEING RECALLED AND NOW 7 MONTHS LATER THEY ARE STILL NOT READY TO PROVIDE A REMEDY.

01/12/2017
Components: STEERING,AIR BAGS
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TAKATA RECALL. WE HAVE TAKEN THE VEHICLE 4 TIMES TOWED TO THE SAME FORD DEALERSHIP. LORENZO FORD IN HOMESTEAD, FLORIDA. STEERING WHEEL LOCKED COULD NOT TURN OR STEER. WHILE DRIVING THE VEHICLE WITH MY FAMILY IN THE CAR AND TURNING ON A BUSY INTERSECTION ON 157 AVENUE AND NORTH KENDALL DRIVE WE ALMOST GOT INTO A VERY SERIOUS ACCIDENT HEAD ON. ON ANOTHER OCCASION WHILE TURNING ON SW 137 AVENUE AND 152 STREET AGAIN THE STEERING WHEEL LOCKED UP. ALSO WE PAID $1800.00 TO THE DEALERSHIP FOR REPAIRS FOR THIS PROBLEM AND THE VEHICLE IS SITTING IN OUR DRIVEWAY WITH THE SAME ISSUE A LOCKED STEERING WHEEL. IT SHOWS THAT THE AIRBAG IS OPEN AND IT IS NOT. WE ARE VERY UPSET AND DISSATISFIED WITH THE SERVICE THAT WAS PERFORMED AT THE DEALERSHIP. WE NEED HELP.THERE COULD HAVE BEEN A SERIOUS ACCIDENT AND PERHAPS LOSS OF LIFE. WE USUALLY DON'T COMPLAIN BUT THIS IS NOT ACCEPTABLE. WE HAVE NOT YET RECEIVED NOTICE THAT THE PART IS IN TO FIX THIS PROBLEM. IT'S BEEN SINCE JULY 2016 THAT WE RECEIVED THE LETTER FOR THE RECALL AND NOTHING HAS HAPPENED SO FAR. THE PART THAT WAS REPLACED WAS THE GEAR ASSEMBLY -STEERING $1186.74 PLUS LABOR. SINCE 5/2016 -10/2016 ITS BEEN IN THE DEALERSHIP 4 TIMES. STILL NOT DRIVABLE. *TR

01/10/2017
Components: STEERING
Incident Date: 01/04/2017
Crash: No
Fire: No
Summary

POWER STEERING FAILURE WHILE DRIVING. VEHICLE REPORTS ERROR CODE, AND ALL POWER STEERING IS LOST WITHOUT WARNING. DEALER'S SERVICE DEPARTMENT SAYS IT IS A MANUFACTURING DEFECT BUT IS NOT COVERED UNDER CURRENT RECALL. *TR

01/09/2017
Components: STEERING
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

POWER STEERING ASSIST FAULT. NHTSA ALREADY HAS AN OPEN INVESTIGATION, I'M JUST ANOTHER PERSON EXPERIENCING THIS PROBLEM WITH MY 2010 FORD FUSION, WHICH HAS NOT BEEN ISSUED A RECALL BY FORD. EXTREME DIFFICULT TURNING THE CAR, ESPECIALLY AT LOW SPEEDS.

01/09/2017
Components: STEERING
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ADVANCE TRAC AND POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 209,000.

01/09/2017
Components: STEERING
Incident Date: 12/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

POWER STEERING NOT WORKING. TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE RIGHT FRONT KNEE AND ELECTRIC POWER STEERING RACK AND RESET FAULT CODES FOR STEERING ANGLE AND ABS. POWER STEERING WORKED FOR APPROXIMATELY 40 MILES. DROVE TO SUPERMARKET. CAME OUT OF MARKET TO FIND POWER STEERING NOT WORKING (STATIONARY). TOOK DIRECTLY TO FORD DEALER. FORD DEALER UPDATED SOFTWARE, PERFORMED STEERING ANGLE RESET, AND CLEARED ALL CODES AFTER REPROGRAMMING. POWER STEERING WORKED FOR APPROXIMATELY 50 MILES. LEAVING WORK I FOUND THE POWER STEERING NOT WORKING AGAIN (STATIONARY). *TR

01/07/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

ELECTRIC POWER STEERING WENT OUT WHILE DRIVING ON STATE HIGHWAYS, MAKING IT ALMOST IMPOSSIBLE TO DRIVE, STEER TO A SAFE PLACE JUST TO PREVENT A HEAD ON COLLISION.WITHOUT ANY WARNING DRIVING AND OUT OF NOWHERE ELECTRIC POWER STEERING GOES OUT WHILE IN A CURVE I CAN GUARANTEE YOU THE AVERAGE DRIVER WILL END UP IN A CRASH, POSSIBLY DEAD. I WAS ONLY LUCKY NO ONE WAS COMING TOWARDS ME. COST WAS AROUND 1,200$ AT FORD DEALERSHIP. I'M NOT SURE THE DATE OF THE INCIDENT, IT WAS OVER A YEAR AGO.

01/05/2017
Components: SERVICE BRAKES
Incident Date: 12/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.

01/05/2017
Components: STEERING
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I AM JUST WONDERING WHAT THE STATUS IS OF THE STEERING LOCKUP WITH THE 2010 FORD FUSIONS. MY SON HAS THIS CAR AND THE STEERING IS COMPLETELY LOCKED UP. LUCKILY HE WAS NOT DRIVING IT. IT WAS JUST AFTER STARTING IT THIS MORNING. HE CALLED FORD AND THEY TOLD HIM THAT HIS VIN WAS NOT UNDER THE RECALL. I AM HAVING TROUBLE UNDERSTANDING WHY NOT WHEN IT FALLS IN THE BAD YEAR RANGE AND CLEARLY HAS THE SAME ISSUE. I FEEL THAT FORD SHOULD COVER THIS ONE. *TR

01/04/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2017
Components: STEERING
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING AND THE POWER STEERING WENT OUT. THE SERVICE POWER STEERING CAME ON AND SERVICE ADVANCETRAC CAME ON. *TR

01/04/2017
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING STOPPED WORKING ON MY 2010 FORD FUSION. POWER STEERING FAILED WHEN CAR WAS STARTED WHILE SITTING IN DRIVEWAY. TOOK TO SHOP AND TOLD A $1500 STEERING GEAR REPLACEMENT IS REQUIRED. 2011-13 YR MODELS WERE RECALLED FOR SAME PROBLEM. FORD WILL NOT AND HAS NOT YET INCLUDED 2010'S IN THE RECALL. 1000'S OF ONLINE COMPLAINTS

01/04/2017
Components: STEERING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG8AR******
Summary

POWER STEERING WENT OUT ON MY WAY HOME ON DECEMBER 20 2016. TOOK IT TO THE DEALER ON JANUARY 4 2017 AND WAS TOLD THE STEERING RACK HAD TO BE REPLACED. SEEN WHERE FORD HAD A PROBLEM WITH THE STEERING FAILING ON THIS MODEL. THERE WERE SOME RECALLS ON SOME BUT NOT ON MINE.

01/04/2017
Components: SERVICE BRAKES
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC7AR******
Summary

THE BRAKE PEDAL ON MY FORD FUSION SPORT WENT SOFT ALMOST TO THE FLOOR WHEN COMING TO AN INTERSECTION IN COLD SLIPPERY CONDITIONS. THIS CONDITION HAPPENED TWICE WITHIN TWO WEEKS. I HAD THE CAR CHECKED OUT BY A FORD DEALER AND THEY FOUND NOTHING. IT HAPPENED AGAIN TWO WEEKS LATER SLOWING DOWN (40MPH) APPROACHING A SHARP CORNER. THIS TIME THE BRAKES DID NOT RECOVER. THE DEALER IS CHANGING THE HYDRAULIC CONTROL UNIT FOR THE ABS SYSTEM. THIS IS A VERY DANGEROUS CONDITION AND WARRANTS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. IT IS GOING TO COST ME $1,900 TO REPAIR AND FORD SHOULD BE PAYING FOR THIS THROUGH THE RECALL PROCESS. I DO NOT WANT ANYONE INJURED BECAUSE OF THIS FAILURE MODE.

01/03/2017
Components: STEERING
Incident Date: 12/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED INTERMITTENTLY AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,600.

01/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

RECALL 15S34 FUEL TANK AND PURGE VALVE INSPECTION: I RECEIVED A NOTICE FOR RECALL AND I DELIVERED MY VEHICLE FOR INSPECTION ON FEBRUARY 20, 2016. FORD REPLACED MY PURGE VALVE BECAUSE IT HAD FAILED. MY PAPERWORK SHOWS THE INSPECTION WAS COMPLETED PRIOR TO 0830.THE PROBLEM IS I BEGAN TO SMELL GAS A FEW MONTHS LATER. THE SMELL BECAME WORSE AND I RETURNED MY VEHICLE TO FORD ON NOVEMBER 28, 2016 FOR INSPECTION. FORD SAID MY TANK IS CRACKED AND NEED REPLACEMENT. I ASKED FORD TO COVER THE COST OF THE TANK REPLACEMENT AND THEY REFUSED. I BELIEVE FORD SHOULD COVER THIS COST DUE TO CONDITION OF THE TANK. THE TANK'S CRACK WAS CAUSED BY INTERNAL PRESSURE (SEE PHOTOS). I DON'T BELIEVE THE TANK WAS PROPERLY INSPECTED. I DON'T BELIEVE THE FORD DEALER COULD HAVE TESTED THE SYSTEM AND REPLACED THE PURGE VALVE AND DROPPED THE TANK AND TESTED THE SYSTEM IN ONE HOUR. NOTE: THE DEALER OPENS AT 0730 ON SATURDAYS AND THE INVOICE SHOWS THE DEALER COMPLETED EVERYTHING AT 0829. INVOICE DOES NOT SHOW THE DEALER USING A GASKET AFTER TANK INSPECTION. PLEASE HELP ME RECOVER THE COST OF THE TANK REPLACEMENT.

01/02/2017
Components: WHEELS
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHEEL STUDS FRACTURE WHILE IN MOTION ON SMOOTH ROADWAYS CITY STREETS AS WELL AS HIGHWAYS AT VARIABLE SPEEDS BETWEEN 5MPH TO 60MPH . STUDS HAVE BEEN REPLACED 7 TIMES. ISSUE IS REOCCURRING.

12/31/2016
Components: AIR BAGS
Incident Date: 12/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

TAKATA RECALL

12/29/2016
Components: STRUCTURE
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ALL FOUR DOOR HANDLES FAILED TO OPEN. THE CONTACT HAD TO PULL HARD ON THE DRIVER SIDE LOCK IN ORDER FOR THE DOOR TO OPEN. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

12/29/2016
Components: SERVICE BRAKES
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.

12/29/2016
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

12/29/2016
Components: SERVICE BRAKES
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOOR OF THE VEHICLE. THE STOPPING DISTANCE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,046. UPDATED 02/15/2017*CT *TR

12/29/2016
Components: SERVICE BRAKES
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THE BRAKES SEEM TO LOSE PRESSURE, SO THAT THE PEDAL HAS TO BE PUSHED ALMOST ALL THE WAY TO THE FLOOR BEFORE GRABBING. IT TAKES LONGER TO STOP THAN IT SHOULD IN THOSE INSTANCES. THIS HAS HAPPENED ON SEVERAL OCCASIONS, BUT IS NOT A CONSISTENT PROBLEM. THE FORD DEALERSHIP SAYS IT CAN FIND NO PROBLEM. IT SEEMS AS IF IT COULD LEAD TO A SERIOUS ACCIDENT IF IT OCCURRED AT THE WRONG TIME. IT OCCURS WHEN DRIVING AND TRYING TO COME TO A STOP. *TR

12/28/2016
Components: ENGINE
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC8AR******
Summary

WITHOUT WARNING, DRIVING HIGHWAY SPEEDS WE LOST POWER. GOT THE CAR STARTED AGAIN AND REALIZED THERE WAS NO HEAT, THEN NOTICED THE TEMPERATURE GAUGE WAS ON HOT. THE BATTERY LIGHT, CHECK ENGINE LIGHT AND WRENCH LIGHT TURNED ON. WE EVENTUALLY HAD TO BE TOWED AT A COST OF $460. THE MASTER MECHANIC IDENTIFIED THE WATER PUMP CRACKED, THEN RESEALED ITSELF AND COOLANT MIXED WITH THE OIL WHICH KILLED THE ENGINE. HE SAID THERE WOULD HAVE NOT BEEN ANY WARNING AND THIS ISSUE HAS BEEN SEEN BEFORE AND IS CATASTROPHIC. WE NOW HAVE TO REPLACE THE ENGINE AT A COST OF $8000. THERE ARE FORUMS ONLINE WITH OTHER FUSION OWNERS EXPERIENCING THE SAME ISSUE BUT NO RECOGNITION OR RECALL FROM FORD. I HAVE HAD ISSUES WITH THIS CAR SINCE THE DAY I BOUGHT IT. I HAD TO HAVE MY ELECTRONIC THROTTLE BODY REPLACED TWICE, ALSO NOT A RECALL BY FORD BUT A CUSTOMER SATISFACTION PROGRAM. I GUESS THEY ARE OK WITH HAVING CARS LITERALLY TURNING OFF AT HIGHWAY SPEEDS BEFORE THEY FIX THE ISSUES. *TR

12/27/2016
Components: STEERING
Incident Date: 12/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING IN TOWN ALL THE SUDDEN MY SERVICE ADVANCETRAC AND POWER STEERING WARNING LIGHTS COME ON. THE POWER STEERING WAS STILL WORKING I WAS ON THE WAY OUT OF TOWN SO I STOPPED SHUT MY CAR DOWN AND RESTARTED AND GOT THE ERROR SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW WARNING LIGHTS AND LOST POWER STEERING. LUCKY AT THIS TIME I WAS DRIVING AND NOT EITHER OF MY TEENAGE SONS. NOT SURE WHY THESE GO OUT UNEXPECTEDLY WITH NO WARNING BUT SEEING THAT THERE ARE LITERALLY THOUSANDS OF COMPLAINTS WITH THIS HAPPENING YET THE RECALL STARTS IN 2011 TO FIX THIS? *TR

12/26/2016
Components: STEERING
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS DRIVING AND ALL OF THE SUDDEN THE POWER STEERING WENT OUT. *TR

12/20/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/20/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY CHILD WAS DRIVING MY FORD 2010 FUSION AND IT SUDDENLY CAUGHT FIRE DESTROYING THE ENGINE AND SURROUNDING COMPONENTS, EVERYTHING INSIDE THE CAR WAS MELTED. FIRE DESTROYED THE FRONT OF THE INSIDE OF THE CAR . THERE WERE NO CHECK ENGINE LIGHTS OR OTHER WARNING SIGNS DISPLAYED ON THE CAR DASHBOARD. *TR

12/20/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT, A MECHANIC, STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, THE WARNING LIGHTS FLASHED TO SERVICE THE EPS, AND THE STABILITY TRACTION CONTROL AND VARIOUS WARNING INDICATORS FLASHED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT, BUT THE FAILURE CONTINUED. THE VEHICLE WAS DIAGNOSED BY A DEALER WHO INDICATED THAT THE RACK AND PINION NEEDED TO REPLACED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK FROM THE AIR CONDITIONER DRAIN ON TOP OF THE STEERING GEAR. IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE DEALER'S MECHANICAL DIAGNOSIS WAS A SUFFICIENT SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

12/15/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE DRIVING AT POSTED SPEED, POWER STEERING ASSISTANCE UNEXPECTED FAILED. DRIVER ERROR NOTICE "SERVICE POWER STEERING NOW" DISPLAYED IMMEDIATELY, FOLLOWED SOON BY "SERVICE ADVANCETRAC." JUST BARELY KEPT THE VEHICLE ON THE ROAD, AVOIDING A RATHER LARGE DITCH. LOCAL MECHANIC DIAG REVEALED THE FOLLOWING RELEVANT DIAG CODES: * C1277 (INVALID OR MISSING DATA FOR STEERING WHEEL ANGLE SENSOR) * C1963 (STABILITY CONTROL INHIBIT WARNING). *TR

12/14/2016
Components: STEERING
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TOTAL LOSS OF STEERING WHILE PULLING OUT OF DRIVEWAY. WARNINGS ON DASH FOR SERVICE STEERING NOW AND SERVICE ADVANCETRAC.

12/13/2016
Components: STEERING
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAR19******
Summary

POWER STEERING SUDDENLY WENT OUT TURNING IN PARKING LOT.GOT IT TO THE SHOP HE FINALLY GOT TO WORK ON IT AND EVERYTHING WORKED FINE CAN'T FIX WHAT'S NOT BROKE. PICKED IT UP AND BEFORE MY WIFE GOT HOME SUDDENLY WENT OUT AGAIN COMING DOWN A CITY STREET, NO WARNING VERY DANGEROUS 2011-12 WAS RECALLED FOR SAME REASON NEED TO INCLUDE 2010.

12/13/2016
Components: WHEELS
Incident Date: 12/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ONE OF THE POST ON MY WHEEL IS BROKEN.

12/13/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/13/2016
Components: STEERING
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE ADVANCED TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

12/13/2016
Components: WHEELS
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SINCE PURCHASING MY CERTIFIED PREOWNED 2010 FORD FUSION I HAVE HAD 6 SEPARATE OCCASIONS WHERE 1-2 WHEEL STUDS BROKE OFF COMPLETELY FROM THE WHEEL. THE LAST INCIDENT I HAD 4 OUT OF THE 5 BREAK OFF AND HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. I CONTACTED FORD CONCERNING THIS ISSUE ON THE THIRD OCCASION OF ME REPLACING THE STUDS. THEY GAVE ME AN INCIDENT # AND TOLD ME TO GIVE IT TO THE DEALERSHIP WHEN THEY FIXED THE WHEEL. AFTER GIVING THE DEALERSHIP ASSOCIATE THE NUMBER SHE EXPLAINED THAT IT HAD BEEN DENIED BY FORD STATING THERE HAD BEEN A RECALL BUT MY WHEEL WAS NOT THE RIGHT SIZE. THE DEALERSHIP STILL REPLACED THE STUDS FOR FREE AS A COURTESY TO ME. THIS LAST TIME I STOPPED AT A STOP SIGN THEN TURNED LEFT ONTO A HIGHWAY AND AS SOON AS I TURNED THE STUD BROKE OFF AND I RAN OVER IT.I HAVE ALSO HAD THEM BREAK OFF DRIVING DOWN THE INTERSTATE AND HIT THE SIDE OF MY CAR. THE MOST CURRENT INCIDENT HAPPENED YESTERDAY 12/12/2016 WITH THE CAR BEING TOWED TO THE DEALERSHIP ON 12/13/2016. *TR

12/12/2016
Components: STEERING
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

ON DECEMBER 9, 2016 AT APPROXIMATELY 1930, I WAS BACKING MY 2010 FORD FUSION OUT OF MY DRIVEWAY WHEN A WARNING LIGHT CAME ON IMMEDIATELY FOLLOWED BY "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING". AT THIS TIME POWER STEERING WAS STILL FUNCTIONING PROPERLY. BY THE TIME I MADE IT TO THE END OF MY BLOCK - APPROXIMATELY 500 FEET, THE INSTRUMENT PANEL DISPALYED "SERVICE POWER STEERING NOW". IT WAS AT THIS POINT, THAT THE POWER STEERING STOPPED WORKING ENTIRELY. I NARROWLY MISSED A VEHICLE ENTERING THE INTERSECTION AND ENDED UP PARTLY IN MY NEIGHBOR'S YARD. I DROVE THE CAR BACK TO MY HOUSE. I THEN DROVE THE CAR TO ZECK FORD IN LEAVENWORTH, KANSAS FOR SERVICING THE NEXT DAY. THE CAR IS STILL AT THE SERVICE CENTER.

12/12/2016
Components: AIR BAGS
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/12/2016
Components: STEERING
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

12/12/2016
Components: STEERING
Incident Date: 12/09/2016
Crash: No
Fire: No
Summary

WHILE DRIVING THE VEHICLE STRAIGHT DOWN A CITY STREET AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY WENT OUT AND WERE TWO WARNING MESSAGES "SERVICE POWERING NOW" AND "SERVICE ADVANCETRAC". WITH DIFFICULTY, THE CAR WAS PULLED INTO A PARKING AREA A COUPLE HUNDRED FEET DOWN THE ROAD. THE FORD MECHANIC THAT DIAGNOSED THE ISSUE ADVISED US THE ELECTRONIC STEERING GEAR HAD GONE OUT AND IT WOULD BE ABOUT $1850 TO REPLACE IT. WE WERE LUCKY THIS HAPPENED AT RELATIVELY LOW SPEED WHILE DRIVING STRAIGHT. IF IT HAD HAPPENED NEAR OTHER VEHICLES WHILE TURNING IT MAY HAVE CAUSED AN ACCIDENT. *TR

12/10/2016
Components: AIR BAGS
Incident Date: 12/08/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAMP0MA7AR******
Summary

TAKATA INFLATORS REAR-END COLLISION CAUSED AIR BAG TO DEPLOY WITHOUT INFLATION--NO SIGNIFICANT INJURY

12/09/2016
Components: POWER TRAIN
Incident Date: 12/07/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED GEARS ROUGHLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000.

12/09/2016
Components: STEERING
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

DRIVING HOME FROM WORK DOWN A SIDE STREET, WITHOUT WARNING SERVICE POWER STEERING NOW MESSAGE CAME ON AND ALSO ADVANCE TRAC WARNING CAME ON AND THE STEERING WHEEL WAS STIFF AND VERY VERY DIFFICULT TO MOVE. TOOK ME 20 MINS TO PARK MY CAR WITH ALL MY STRENGTH. *TR

12/09/2016
Components: AIR BAGS
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I'VE CALLED FORD AND THEY SAY THE RECALL IS NOT DANGEROUS; HOWEVER, THE RECALL NOTE SAYS THAT MY AIRBAG COULD BE DEADY. IN ADDITION, THE CAR HAS BEEN ON THE ROAD FOR 7 YEARS AND I LIVE IN A VERY HUMID STATE (FLORIDA). I'VE ASKED FOR A COMPLIMENTARY LOANER CAR SO THAT I AM NOT INJURED OR KILLED.

12/08/2016
Components: STEERING
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I STARTED MY CAR AND RECEIVED AN ALERT TONE, FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD. IT STATED POWER STEERING ASSIST FAULT. I WAS FORTUNATELY, NOT DRIVING AT THE TIME, BUT WAS STATIONARY, ABOUT TO LEAVE MY GARAGE. I HAVE NOT DRIVEN THE VEHICLE SINCE, AND EACH TIME I TURN ON THE KEY, THE WARNING REMAINS. *TR

12/08/2016
Components: STEERING
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY STEERING SUDDENLY WENT OUT WHILE DRIVING. THE STEERING WAS BORDERLINE INOPERABLE AFTER IT WENT OUT. THERE ARE RECALLS ON MOST YEARS EXCEPT FOR 2010. IT IS $2000 FOR A REPAIR. *TR

12/07/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/05/2016
Components: STEERING
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING QUIT WORKING WHILE TUNING ON TO OUR STREET. THEN SERVICE POWER STEERING NOW CAME ON ALONG WITH ADVANCETRAC. CAR WAS MOVING ABOUT 25 MPH WHEN IT WENT OUT. *TR

12/04/2016
Components: STEERING
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

POWER STEERING FAILS LEAVING VEHICLE ALMOST IMPOSSIBLE TO TURN. HAPPENED WHEN VEHICLE WAS STATIONARY. TOOK TO CHAPMAN FORD IN MARYSVILLE OHIO FOR DIAGNOSTICS. WAS TOLD THE ELECTRONIC STEERING ASSIST CONTROL FAILED. DEALER PROVIDED ESTIMATE FOR $1,975.00 FOR REPLACEMENT. FORCED TO TRADE IN VEHICLE AND ENCUMBERED A LOSS OF $1,975.00. *TR

12/02/2016
Components: STEERING
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING 30MPH ON A RESIDENTIAL ROAD MY VEHICLE MADE AN ALERTING NOISE ACCOMPANIED BY A DASHBOARD NOTIFICATION OF POWER STEERING FAILURE AND ADVANCTRAC FAILURE, BOTH OF WHICH ADVISED ME TO SEEK SERVICE IMMEDIATELY. IT WAS NOT UNTIL A MOMENT LATER THAT I MADE IT TO THE FIRST STOPLIGHT UPON RECEIVING THE NOTIFICATION, WHILE TRAVELING AT A MORE REDUCED SPEED THAT I NOTICED MY STEERING WAS NOT OPERATING AS USUAL. I NEARLY COLLIDED WITH ANOTHER VEHICLE AS WE ATTEMPTED TO SIMULTANEOUSLY MAKE LEFT TURNS WHEN I NOTICED THAT I NEEDED TO EXERT EXCESSIVE FORCE TO ROTATE MY STEERING WHEEL. WHAT KIND OF NOTIFICATION SYSTEM WOULD ALLOW THE OPERATOR A MOMENTS NOTICE BEFORE A CHANGE IN VEHICLE PERFORMANCE OF THIS LEVEL? DEFINITELY NOT ONE THAT REGARDS THE SAFETY OR VALUE OF HUMAN LIFE. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THAT IT WOULD COST $2000 FOR THE NECESSARY REPAIRS - WHICH I AM UNABLE TO MAKE. MY VEHICLE HAS JUST OVER 80,000 MILES AND I STILL OWE $5,744. I HAVE ALREADY PROVIDED MY INFORMATION TO HTTPS://WWW.FORDLAWSUITS.COM/ FOR THE POWER STEERING LAWSUIT IN PLAY.

12/01/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I HAD A LOW TIRE NOT FLAT I WAS DRIVING DOWN MY ALLEYWAY SLOWLY AND HIT A SMALL POT HOLE ON MY WAY TO GO GET IT FILLED WITH AIR AT THE NEAREST GAS STATION WHEN ALL OF THE SUDDEN I LOST ALL POWER STEERING AND THE ALARM CAME ON SAYING POWER STEERING FAILURE OR SOMETHING TO THAT MATTER I AM A BIG FELLA I WAS ABLE TO MAN HANDLE THE CAR TO THE NEAREST GAS STATION WITH NO POWER STEERING WITH MY 1 YEAR OLD DAUGHTER IN THE BACK SEAT. I THEN FILLED THE TIRE MANHANDLED THE CAR TO HER DAY CARE THEN UP THE STREET TO THE CLOSEST AUTO SHOP. WHERE I DROPPED IT OFF. AND WAS LATE TO WORK HAVING MY BROTHER COME PICK ME UP I WAS STRESSED OUT OF MY MIND BECAUSE I READ HOW EXPENSIVE IT WAS TO REPLACE LUCKILY THE MECHANIC HAD A EMPLOYEE WHO HAD DEALT WITH IT BEFORE AND WAS ABLE TO POP THE STEERING COLUMN OUT OF THE JAMMED SEQUENCE IT WAS IN AND HE SAID HE HAD SEEN IT OVER AND OVER AGAIN. WHICH COST ME ABOUT 200 BUCKS ALOT BETTER THAN 2000. HOWEVER AFTER THAT MY CAR WAS NOT THE SAME COME TO FIND OUT MY WHEEL BEARING HAD FAILED ABOUT 6MONTHS LATER AND SOME ARM WAS BENT COSTING ME 800 DOLLARS I BELIEVE THIS WAS DUE TO THAT ISSUE I HAD PRIOR I AM PISSED ABOUT THIS FINDING OUT HOW MANY OF THESE CARS ARE DOING THIS. I BELIEVE THAT FORD SHOULD PAY TO REPLACE THEIR FAULTY UNSAFE STEERING AXEL AND COLUMNS. *TR

11/30/2016
Components: STRUCTURE
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 68739803701******
Summary

DRIVER SIDE DOOR FLIES OPEN WHILE DRIVING. *TR

11/30/2016
Components: ENGINE
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CAR BEGAN TO SHAKE AND IMMEDIATELY LOST POWER. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE CAR WOULD NOT ACCELERATE IN TRAFFIC. LUCKILY OUR HOUSE WAS WITHIN 1 MILE OF WHERE THE FAILURE HAPPENED. AFTER MAKING IT HOME WE HAD THE OBD ENGINE CODE READ AND IT STATED THAT IT WAS AN ISSUE WITH THE THROTTLE BODY. WE FOUND OUT SEARCHING THE INTERNET THIS IS A KNOWN ISSUE AND FORD HAS EXTENDED THE WARRANTY FOR THIS ISSUE TO 10 YEARS 150,000 MILES. CAR IS 6 YEARS OLD WITH 109,000 MILES. AFTER TURNING THE CAR OFF AND BACK ON THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. WE IMMEDIATELY SCHEDULED SERVICE AT A LOCAL FORD DEALERSHIP. DEALERSHIP CLAIMED THEY WOULD NOT MAKE ANY REPAIRS UNDER FIELD SERVICE ACTION NUMBER: 13N03 BECAUSE THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. THEY SUGGESTED WE RETURN WHEN THE CAR EXHIBITS THE ISSUE AGAIN. IN OTHER WORDS "COME BACK NEXT TIME YOUR CAR FAILS WHILE DRIVING". THIS IS A KNOWN ISSUE, WITH DANGEROUS CONSEQUENCES, AND SERVICE WAS REFUSED. WE CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE CAR SHOULD HAVE BEEN FIXED. THEY CONTACTED THE DEALER AND AFTERWARDS REVISED THEIR STATEMENT, CLAIMING THE SERVICE ENGINE SOON MUST BE ILLUMINATED FOR THE REPAIR TO BE COVERED UNDER FIELD SERVICE ACTION NUMBER: 13N03. THIS IS A KNOWN INTERMITTENT ISSUE, AND ACCORDING TO THE SERVICING DEALER "THE CODE IS CLEARED AFTER RESTARTING THE VEHICLE 3 TIMES". THIS WAS NEVER MENTIONED WHEN MAKING THE SERVICE APPOINTMENT. IF THE BURDEN OF PROOF WAS ON US, WE WOULD HAVE TAKEN THE CAR IMMEDIATELY TO THE DEALERSHIP. NOW WE ARE SIMPLY WAITING FOR THE FAILURE TO OCCUR AGAIN SO WE CAN HAVE THE REPAIRS MADE. HOPEFULLY, THE FAILURE DOES NOT HAPPEN AT HIGHWAY SPEEDS. *TR

11/29/2016
Components: STRUCTURE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE CONTACT WAS EXITING THE VEHICLE, THE DOOR HANDLE WAS PULLED AND AN ABNORMAL CRACKING NOISE WAS HEARD. THE CONTACT STATED THAT THE DOOR FAILED TO LATCH. AS A RESULT, THE DRIVER HAD TO HOLD THE DOOR CLOSED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

11/29/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT FUEL LEAKED CONTINUOUSLY FROM UNDERNEATH THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPLACED AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

11/29/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

HAD A FORD DEALERSHIP PERFORM RECALL INSPECTION OF SAFETY RECALL 15S34, THEY REPLACED FUEL TANK AND SAID THEY CHECKED THE PURGE VALVE, 3 MONTHS LATER MY GAS TANK IMPLODED DUE TO MALFUNCTION OF THE PURGE VALVE , I WAS DRIVING 55 MILES PER HR. IT IS VERY SERIOUS FIRE SAFETY HAZARD, NO WARNING LIGHT CAME ON TO IDENTIFY A PROBLEM, FUEL LEAKING ALL AROUND THE GAS TANK, SUPPOSE TO BE A WARRANTY OF 12 MONTHS/12,000 MILES. NOW I AM TOLD THERE ARE MULTIPLE REPORTS FOR OTHER VEHICLES WITH THE SAME PROBLEM. WHY HAVEN'T THE PURGE VALVES BEEN RECALLED? *TR

11/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/13/2016
Crash: No
Fire: No
Summary

DOOR AJAR LIGHT AND SOUND COMES ON CONSTANTLY WHILE DRIVING. ALSO WHEN PARKED AND THE CAR IS LOCKED IT CONSISTENTLY SETS OFF THE CAR ALARM. I CAN'T LOCK MY DOORS ANYMORE. DEALERSHIPS DON'T WANT TO GET INVOLVED IN THE EXPENSE OR TROUBLE OF FIXING. THEY LIE AND TELL ME IT'S FINE. *TR

11/28/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR

11/28/2016
Components: STEERING
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MY POWER STEERING WENT OUT AGAIN IN LESS THEN 2 MONTHS AFTER REPLACING IT THE FIRST TIME. IT COST ME 2800.00 DOLLARS OUT OF POCKET PLUS I HAVE TO TOW IT OVER 60 MILES TO THE NEAREST DEEALERSHIP AND IT FAILED AGAIN. MY 1ST COMPLAINT # IS 10907956. THIS IS A HUGE SAFETY FACTOR FOR ME AND MY FAMILY ALSO OTHERS ON THE ROAD. IT CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE CAUSING RISK FOR ACCIDENTS.

11/28/2016
Components: STEERING
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

POWER STEERING ASSIST FAULT LIGHT CAME ON AND I HAVE NO POWER STEERING. STARTED LOOKING FOR ANSWERS AND MANY MANY OTHERS HAVING THE SAME ISSUE. YET NO RECALLS YET! *TR

11/26/2016
Components: STEERING
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

FAILURE OF THE ELECTRONIC POWER STEERING CONTROL MODULE. WITH TWO REPORTED INVESTIGATIONS, ONE REMAINING OPEN BY NHTSA, ONE CLASS ACTION LAWSUIT , WHY IS THERE NOT A RECALL ON THE SUSPECTED FAULTY MODULE? I ALSO OWN A 2013 FORD TAURUS WHICH WAS HAS A RECENT RECALL ON THE SAME PART. THERE MUST BE SOME FAULTY DESIGN OR PROCESS THAT IS CAUSING THESE PARTS TO PREMATURELY FAIL. IT IS UNACCEPTABLE FOR A CONSUMER TO BE FACED WITH A $2,000 REPAIR ON AN ELECTRONIC COMPONENT OF A VEHCILE AFTER ONLY 6 YEARS OF NORMAL OPERATION. MOVING PARTS, BRAKES, ETC ARE SUBJECT TO WEAR BASED ON AGE AND USAGE. ELECTRONICS, WHILE THEY CAN WEAR BY USAGE, A SIX YEAR LIFESPAN ON A CRITICAL ELEMENT OF THE VEHICLES CONTROL AND OPERATION IS SIMPLY UNACCEPTABLE. PLEASE INSTITUTE A RECALL ON SUSPECT OR PROVEN DEFECTIVE ELEMENTS IN THE POWER STEERING SYSTEM OF THESE VEHICLES. THERE ARE MANY SMOKING GUNS.

11/26/2016
Components: STEERING
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING FAULT LIGHT ILLUMINATED WHILE IN PARK, LED TO COMPLETE POWER STEERING FAILURE AND REPLACEMENT REQUIRED, RACK AND OPINIONS PLUS RODS LEFT AND RIGHT

11/24/2016
Components: STEERING
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

WHILE I WAS BACKING OUT OF MY DRIVEWAY, THE POWER STEERING SUDDENLY FAILED. I TURNED OFF THE IGNITION, RESTARTED THE CAR, AND THE POWER STEERING WORKED AGAIN. ALTHOUGH I HAD NO FURTHER TROUBLES WITH IT, LATER THAT WEEK I BROUGHT THE CAR TO A FORD DEALERSHIP FOR A DIAGNOSTIC. THEY CONFIRMED THAT THE RACK-AND-PINION STEERING NEEDED TO BE REPLACED, OR THE POWER STEERING COULD FAIL AGAIN AT ANY TIME WITHOUT NOTICE. IT WAS AN APPROXIMATELY $2,000 REPAIR JOB. THE CAR HAD FEWER THAN 42,000 MILES ON IT AT THE TIME OF THE INCIDENT.

11/23/2016
Components: AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Summary

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2010 FORD FUSION RECALL FOR TAKATA AIRBAGS. *SMD

11/23/2016
Components: POWER TRAIN
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

HARD & ROUGH SHIFTING FROM 1-2 DURING STARTUP AND DRIVING. TRANSMISSION JOLTS VEHICLE FORWARD OR FEELS LIKE THE VEHICLE IS GOING TO STALL MID-INTERSECTION OR WHILE GETTING ON THE HIGHWAY.

11/21/2016
Components: STEERING
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

LOSS POWER STEERING WHILE DRIVING WE HAVE EXPERIENCED A PROBLEM OF LOOSING POWER STEERING WHEN DRIVING DOWN THE ROAD. THIS HAS HAPPENED MANY TIMES AT START UP AND THEN ITS HAPPENED 4 TIME IN THE PAST 8 MONTHS. WE HAVE TAKEN THE CAR INTO THE SERVICE STATION FOR THIS AND THEY CAN'T FIND ANYTHING WRONG. WE FIND THAT IF YOU SHUT THE CAR OFF AND RESTART SEEMS TO FIX THE PROBLEM FOR NOW , BUT ITS STILL HARD TO TURN WHEN MOVING SLOW . THIS SEEMS TO BE AN ISSUE WITH THIS YEAR FUSION. FORD IS TELLING ME THERE ARE NO ISSUES BUT THAT'S NOT WHAT I'M SEEING.THE IS TELLING ME THE FIX COULD BE AROUND $2000.00 .

11/21/2016
Components: STEERING
Incident Date: 11/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

POWER STEERING ASSIST FAULT STARTED EVERY NOW AND THEN WHEN TRYING TO REVERSE FROM A PARKING SPOT. CAR COULD BE TURNED OFF AND RESTARTED TO RESET. AFTER IT DID THIS ABOUT 10 TIMES, POWER STEERING ASSIST WOULD NOT RESET ITSELF. HAD TO DRIVE THE CAR WITH NO POWER STEERING TO THE SHOP FOR REPAIR. REPAIR COSTS WERE $1900.

11/21/2016
Components: STEERING
Incident Date: 11/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

STEERING TRAC WARNING LIGHT CAME ON ONCE I PUT MY VEHICLE IN DRIVE (AFTER BACKING OUT OF MY GARAGE) ON THE WAY TO WORK. CALLED THE DEALERSHIP FOR AN APPOINTMENT TO HAVE VEHICLE CHECKED OUT. ON THE WAY TO DEALERSHIP WARNING LIGHT WENT OFF THEN CAME BACK ON. DEALERSHIP INFORMED ME THAT REPAIRS WOULD BE APPROXIMATELY $2,000.00 TO REPLACE POWER STEERING. THIS VEHICLE HAS APPROXIMATELY 50,000 MILES. THE STEERING IS AN ABSOLUTE MUST ON A VEHICLE - I AM AMAZED THAT THE FORD MOTOR COMPANY HAS NOT ISSUED SOME FORM OF RECALL OR ASSISTANCE IN REPLACING. THIS WILL BE THE LAST FORD PRODUCT THAT WILL BE PURCHASED BY THIS FAMILY.

11/21/2016
Components: STEERING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

POWER STEERING FAILED SUDDENLY WHILE THE VEHICLE WAS IN MOTION AND TURNING ON A CITY STREET. IT ALMOST LED TO AN ACCIDENT.

11/18/2016
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKATA RECALL - FORD HAS FAILED TO PROVIDE A TIMELY FIX FOR MY AIRBAG DEFECT. GIVEN THIS IS A SAFETY ISSUE THAT COULD CAUSE INJURY OR DEATH, I CONSIDER THIS UNACCEPTABLE THAT AFTER NEARLY SIX MONTH I HAVE BEEN OFFERED NO SOLUTION. I FIND IT HARD TO BELIEVE FORD HAS NO REPLACEMENT AIRBAGS. I AM SURE IF I WERE IN AN ACCIDENT REQUIRING REPLACEMENT OF A DEPLOYED BAG PAID FOR BY ME OR INSURANCE, THE BODY SHOP WOULD HAVE ONE. THIS IS SIMPLY FORD WAITING FOR TAKATA TO PROVIDE ONE FOR FREE INSTEAD OF JUST GIVING ME ONE THEY ALREADY HAVE. I GUESS IF IT KILLS ME, THEN FORD WILL ENJOY PAYING MY SURVIVORS MILLIONS INSTEAD OF GIVING ME A 300 DOLLAR AIR BAG UP FRONT.

11/16/2016
Components: SERVICE BRAKES
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR.

11/16/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING, THE STEERING ASSIST OVER STEERED CAUSING ME TO GO INTO AN ONCOMING LANE. AT THAT TIME SERVICE POWER STEERING SOON CAME ON AND SERVICE ADVANCETRAC CAME ON. AFTER I GOT THE VEHICLE SAFELY HOME I RESTARTED IT AND IT SAID SERVICE POWER STEERING NOW AS WELL AS SERVICE ADVANCETRAC.

11/16/2016
Components: STEERING
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

STARTED THE CAR IN THE MORNING TO TAKE KIDS TO SCHOOL, AND AS SOON AS WE LEFT THE DRIVEWAY AND DROVE ABOUT 50 YARDS DOWN OUR NEIGHBORHOOD STREET AT ABOUT 15 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCTRAC LIGHT AND WARNINGS APPEARED IN THE INFORMATION AREA ON THE DASHBOARD. THE STEERING BECAME HARD TO TURN BUT WAS ABLE TO DRIVE THE VEHICLE ABOUT 5 MILES TO THE SCHOOL WITH SOME MUSCLING OF THE STEERING WHEEL REQUIRED. ONCE AT THE SCHOOL, I TURNED THE VEHICLE OFF, THEN RETURNED TO THE VEHICLE ABOUT 20 MINUTES LATER. I STARTED MY VEHICLE AND IMMEDIATELY THE SERVICE POWER STEERING NOW WARNING APPEARED AS WELL AS THE SERVICE ADVANCTRAC WARNING AND LIGHT. THIS TIME I WAS BARELY ABLE TO TURN THE STEERING WHEEL AND GET BACK HOME. IF I WAS DRIVING AROUND 40 MPH, IT WAS SLIGHTLY EASIER TO STEER. BUT WHEN TURNING AT SLOW SPEEDS, I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I ATTEMPTED TO RESET THE WARNINGS BY DISCONNECTING THE BATTERY AND WAITING 10 MIN BEFORE REATTACHING THE BATTERY. IT DID NOT FIX THE ISSUE. HAVEN'T DRIVEN IT SINCE.

11/15/2016
Components: STEERING
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG7AR******
Summary

WHEN I TURNED ON MY VEHICLE AND WENT TO MOVE, I HAD NO POWER STEERING. I HAD A MESSAGE "POWER STEERING ASSIST FAIL". I TURNED THE CAR OFF AND BACK ON AND THE ERROR WENT AWAY. I AM CALLING THE FORD DEALER NOW FOR MORE INFORMATION/

11/15/2016
Components: STEERING
Incident Date: 11/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

" TAKATARECALL" POWER STEERING ASSIST FAULT SHOWED ON THE DASH WHEN I TURNED ENGINE ALONG. STEERING VEY HARD AND UNABLE TO RIDE THE CAR. THE VEHICLE WAS PARKING IN A SHOPOING MALL. RECALLS ON 2011 , 2012 AND 2014 PRESENTING SAME MECHANICAL PROBLEM STILL WAITING FOR 2010 RECALL.

11/10/2016
Components: STEERING
Incident Date: 11/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

WHILE DRIVING SERVICE STEERING NOW CAME ON AND NO POWER STEERING STARTED. LUCKILY A STRONG MAN WAS DRIVING AND WAS ABLE TO GET VEHICLE HOME, IF WIFE WAS DRIVING COULD HAVE BEEN A HUGE SAFETY ISSUE. TOOK TO DEALERSHIP AND STEERING RACK HAD TO BE REPLACED.

11/09/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY VEHICLE HAS THE TENDENCY OF REDUCING ACCELERATION, WHEN YOU ARE DRIVING AT A SPEED OF 35 OR ABOVE THE CAR WILL SLOW DOWN AND ALMOST COME TO A COMPLETE STOP. IF YOU ARE IN THE FAST LANE AND YOUR CAR WILL NOT ACCELERATE WHAT CAN YOU DO IF THERE IS LOTS OF TRAFFIC BEHIND YOU, THIS WILL DEFINITELY CAUSE AN ACCIDENT BECAUSE YOU HAVE NO WHERE TO GO AND CARS ARE RIGHT UP ON YOU. THIS IS AN ACCIDENT WAITING TO HAPPEN. THIS PROBLEM HAS HAPPENED TO ME 4 TIMES WHEN I WAS ON JUST THE STREETS AND NOT THE HIGHWAY, I WAS GOING 45 MPH AND ALL OF A SUDDEN MY CAR LOSES SPEED AND IT WENT ALL THE WAY DOWN AND NO MATTER HOW MUCH I TRIED TO ACCELERATE IT WOULD NOT GO ANY FASTER, SO I COASTED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND CALLED MY SON TO MEET ME BECAUSE I DIDN'T KNOW IF IT WOULD START AGAIN. IT DID BUT THE ENGINE LIGHT STAYED ON. I STARTED DRIVING IT AGAIN AND IT DID THE SAME THING. I GOT A LITTLE CLOSER TO HOME AND PULLED OVER TO THIS EXXON GAS STATION; SIT THERE UNTIL MY SON CAME AND HE STARTED IT AGAIN AND HE FOLLOWED ME HOME. A FEW DAYS LATER IT DID IT AGAIN; IT HAS DONE THIS 4 TIMES EVEN THIS MORNING ON MY WAY TO THE FORD DEALERSHIP WHOM I THOUGHT WAS GOING TO FIX THE PROBLEM BUT WANTED ME TO PAY THEM $115 OUT OF POCKET FOR A DIAGNOSTIC THAT I SHOULD NOT BE PAYING ANYTHING THAT IS THEIR MISTAKE OR MESS UP. I WILL SEE IF I CAN ROUND UP ENOUGH COMPLAINTS FOR A CLASS ACTION LAWSUIT, BECAUSE WHY WOULD I HAVE TO PAY FOR SOMETHING THAT'S THEIR FAULT WHEN THE CAR WAS BUILT.

11/09/2016
Components: WHEELS
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE LUG NUTS AND WHEEL STUDS PREMATURELY FRACTURING ON THE FRONT PASSENGER SIDE WHEEL. ONE OF THE LUG NUTS FRACTURED IN THE DRIVEWAY AND ANOTHER LUG NUT WAS MISSING MONTHS LATER. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP WHO WAS SERVICING THE WHEELS WHEN THE STUD PREMATURELY FRACTURED ON THE SAME WHEEL. THE MECHANIC RECOMMENDED THAT THE VEHICLE BE TAKEN TO THE DEALER. THE DEALER PROVIDED NO REMEDY. THE MANUFACTURER STATED THAT A RECALL REPAIR HAD BEEN PERFORMED AND PROVIDED NO SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE FAILURE WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 36,292.

11/09/2016
Components: STEERING
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL IN A PERIOD OF 30 DAYS I LOST POWER STEERING CONTROL TWICE WHILE OPERATING THE VEHICLE. ON BOTH OCCASSIONS I PULLED OVER AND TURNED THE CAR OFF AND ON AND THE POWER STEERING CONTINUE WORKING. DUE TO THE HARZARD AND SAFETY ISSUES OF THIS FAULTY POWER STEERING PUMP, I TOOK THE VEHICLE TO MY FORD LOCAL DEALERSHIP. THEY SAID THAT THEY WOULD FIX IT AND NEEDED TO REPLACE THE ENTIRE POWER STEERING ASSEMBLY, COST WAS OVER $1,600.00 DOLLARS. THE SAME DAY I FOUND OUT THAT THERE IS A RECALL FOR THE SAME MODEL BUT 1 YEAR NEWER. I CONTACTED FORD AND THEY REFUSED TO REPLACE IT BECAUSE MY MANUFACTURE DATE DID NOT CORRESPOND TO THE CURRENT OPEN RECALL # 15S18. THE CAR IS RUNNING FINE RIGHT NOW BUT AS YOU CAN UNDERSTAND THIS IS A FAULTY POWER STEERING ISSUES AND I DONT FEEL SAFE DRIVING THIS CAR LIKE THIS.

11/08/2016
Components: STEERING
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

VEHICLE POWER STEERING ASSIST FAILURE. RESTARTED THE VEHICLE AFTER DROPPING MY WIFE OFF. STEERING FAILED AS I WAS BACKING UP (VEHICLE IN MOTION WHEN FAILURE OCCURRED). DISPLAY INDICATED VEHICLE POWER STEERING ASSIST FAILURE (OR WORDS TO THAT EFFECT) SIMULTANEOUSLY WITH LOSS OF ASSIST. NOTE THAT LOSS OF ASSIST DOESN'T DEFAULT TO MANUAL STEERING EFFORTS. ONE CAN MANUALLY STEER BUT ONLY WITH HERCULEAN EFFORT. MY WIFE WOULD NOT HAVE BEEN ABLE TO STEER. VERY LUCKY THIS DIDN'T HAPPEN WHILE ON THE ROAD AT SPEED (WHICH IS 90% OF THIS VEHICLES DRIVING).

11/07/2016
Components: STEERING
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I TURNED ON MY CAR WHILE IT WAS STATIONARY AND THE POWER STEERING IN MY CAR DID NOT WORK AND I RECEIVED AN ERROR MESSAGE ON MY DASHBOARD SAYING "POWER STEERING ASSIST FAULT". I ALSO RECEIVED A MESSAGE SAYING THE ACTIVETRAK WAS NOT WORKING AS WELL. I TOOK IT TO A FORD DEALER SHIP AND WAS TOLD MY STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED.

11/05/2016
Components: STEERING
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DAUGHTER WAS DRIVING 2010 FORD FUSION TO SCHOOL WHEN SHE UNEXECTEDLY LOST POWER STEERING. FORTUNATELY, SHE WAS ALBE TO SAFELY PARK THE CAR. WHEN I WENT TO GET THE CAR IT WAS DISPLAYING BOTH A "SERVICE ADVANCETRAC" AND A "SERVICE POWER STEERING NOW" WARNING.

11/04/2016
Components: STEERING
Incident Date: 11/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

MY 17 YEAR OLD SON DROVE CAR HOME RESIDENTIAL NEIGHBORHOOD, COMPLAINING IT WAS HARD TO TURN. I GOT IN CAR AND SERVICE ADVANCE TRAC CAME UP AS WELL AS POWER STEERING ASSIST FAULT. YOU CAN'T TURN THE STEERING WHEEL, WHILE DRIVING!! SO UNHAPPY AS I THOUGHT FORD FUSION HAD A GOOD REPUTATION. THIS IS TRULY VERY DANGEROUS, AND I FIND IT UPSETTING THAT 2010 YEAR HAS NOT BEEN RECALLED. GOING TO TAKE TO SERVICE NOT LOOKING FORWARD TO THE COST AS I'M SEEING ITS OVER A THOUSAND DOLLARS!! *TR

11/02/2016
Components: ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

11/02/2016
Components: STEERING
Incident Date: 11/01/2016
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT WHILE DRIVING. CALLED DEALER AND THERE WAS NO RECALL. MECHANIC SAID NEEDED NEW RACK ON RACK AND PINION. COST $1500.00. *TR

11/02/2016
Components: ENGINE
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE AT A DEALER FOR ROUTINE REPAIR, THE TECHNICIAN DIAGNOSED THAT THE REAR MAIN SEAL WAS LEAKING OIL AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 37,940. UPDATED 01/04/17*LJ UPDATED 02/13/17.*JB

11/01/2016
Components: STEERING
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT A SLOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO EXERT EXTRA EFFORT TO STEER THE VEHICLE. THE CONTACT STATED TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED NORMALLY. THE DEALER STATED THAT THE STEERING GEAR INTERNAL MODULE FAILED, AND WAS A FIXED NON-REPAIRABLE COMPONENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

11/01/2016
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I HAVE CALLED THE DEALER 2 XS NOW AND NEITHER TIME HAVE THEY HAD THE PART THAT NEEDS TO BE FIXED FROM THE RECALL. I ALSO JUST FOUND OUT THAT THERE IS A 2ND RECALL ON MY VEHICLE. I WOULD LIKE A NEW VEHICLE- A TRADE IN ASAP. AS ONE OF THESE CAN RESULT IN DEATH AND MY CHILDREN ARE AT RISK.

10/30/2016
Components: STEERING
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

AFTER STARTING THE CAR, A POWER STEERING FAULT WOULD APPEAR ON THE DASH STARTING AROUND 60K MILES. THE POWER STEERING WILL NOT ENGAGE WITH THIS FAULT. IF THE CAR WAS TURNED OFF AND THEN TURN BACK ON, THE FAULT WOULD DISAPPEAR. THIS CONTINUED OFF AND ON UNTIL 110K MILES AND NOW NO MATTER HOW MANY STARTS AND STOPS, THE FAULT WILL NOT DISAPPEAR.

10/28/2016
Components: SERVICE BRAKES
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

MY 2010 FORD FUSION HAS A FAULTY BRAKE SYSTEM. WHILE DRIVING ON A HIGHWAY, THE VEHICLE'S BRAKE PEDAL SUDDENLY BECAME UNRESPONSIVE AND NEEDED TO "HIT THE FLOOR" TO GET THE VEHICLE TO STOP. THE BRAKE PEDAL FELT "SPONGY" AND DID NOT SEEM TO BE APPLYING THE TYPICAL PRESSURE AS BEFORE. THE BRAKE SYSTEM WAS INSPECTED BY A FORD DEALERSHIP AND RECOMMENDED NEW BRAKE PADS, ROTORS, AND CALIPERS(ALTHOUGH THE VEHICLE HAD BEEN PROPERLY MAINTAINED AND SERVICED). AFTER REPLACING ALL OF THE MENTIONED COMPONENTS THE ISSUE REMAINED. THE DEALERSHIP THEN SUGGESTED REPLACING THE HYDRAULIC CONTROL UNIT (HCU). THE HCU HAS BEEN IDENTIFIED IN FORUMS ONLINE AS A KNOWN PROBLEM WITH FORDS TO INCLUDE THE EDGE AND ESCAPE. THE HCU REPLACEMENT IS A COSTLY REPAIR THAT FORD SHOULD BE INVESTIGATING. ROAD SAFETY SHOULD BE THEIR PRIORITY AND BRAKE FAILURE CAN BE FATAL. *TR

10/27/2016
Components: STEERING
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

STEERING BECAME EXTREMELY DIFFICULT WHILE DRIVING ON THE FREEWAY TURNING THE STEERING WHEEL TO EXIT THE FREEWAY. *TR

10/25/2016
Components: STEERING
Incident Date: 10/18/2016
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING HER 2010 FORD FUSION WHEN SHE HIT A POT HOLE WHICH CAUSED THE POWER STEERING ASSIST MODULE TO STOP WORKING. SHE IN TURN LOST ALL POWER STEERING AND ALMOST LOST CONTROL OF THE VEHICLE. *TR

10/25/2016
Components: STEERING
Incident Date: 10/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING DID NOT RESPOND AND THE "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,750.

10/25/2016
Components: STEERING
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

TAKATA RECALL STARTED ENGINE LIGHT POPPED ON POWER STEERING FAILURE STEERING WHEEL WOULD NOT TURN,TURNED ENGINE OFF STARTED ENGINE AGAIN LIGHT WENT OFF AND STEERING WERE NORMAL.I KNOW A RECALL WERE ON 2011 AND UP WHAT ABOUT THE 2010 FORD FUSION?

10/25/2016
Components: STEERING
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

POWER STEERING LOCKED UP AT VERY LOW SPEED WHEN MAKING TURN; DASH WENT DARK, POWER ASSIST FAILURE DISPLAYED. TURNED OFF IGNITION, THEN BACK ON AND POWER RESTORED. REPAIR SHOP, FOR THE SECOND TIME IN 3 YEARS, REPLACED POWER STEERING RACK AND PINION UNIT. 70K MILES ON THIS CAR. FORD RECALLED 2011 FOR THIS BUT NOT 2010 YET IS VERY DANGEROUS. FORD REFUSES TO ACKNOWLEDGE PROBLEM WITH 2010 FUSION STEERING.

10/24/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

GASOLINE SMELL INSIDE CAR. POOR GAS MILEAGE. SMELL IS THERE WHILE IN MOTION.

10/24/2016
Components: STEERING
Incident Date: 08/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

UNABLE TO STEER CAR. CAR WAS STATIONARY. CAR WAS PARKED IN A PARKING LOT. WAS LEAVING THE SITE. I STARTED CAR AND WHEN I STARTED TO MOVE I REALIZED THE STEERING WAS NOT WORKING. I WAS UNABLE TO STEER CAR. IMMEDIATELY STOPPED AND CALLED AAA FOR A TOW TO THE LOCAL FORD DEALERSHIP. *TR

10/20/2016
Components: STEERING
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY DAUGHTER WAS DRIVING HOME FROM WORK LAST NIGHT MADE A TURN AND THE POWER STEERING LOCKED UP, THE DASH WENT DARK AND IT DISPLAYED A POWER ASSIST FAILURE, SHE STOPPED THE CAR, TURNED THE IGNITION OFF THEN ON AND THE POWER STEERING WORKED SO SHE COULD GET HOME. ON THE WAY TO DROPPING THE CAR OFF AT THE REPAIR SHOP THE POWER STEERING FAILED AGAIN. THIS IS A VERY SERIOUS PROBLEM WITH THIS 2010 FORD FUSION THE POWER STEERING HAS FALLEN NOT ONCE BUT TWICE, WE REPLACED THE POWER STEERING RACK AND PINION 3 YEARS AGO AT 69,460 MILES. THE REPAIR SHOP JUST CALLED AND THE DIAGNOSTIC CODE IS THAT THE POWER STEERING RACK AND PINION HAS FAILED AGAIN AT 98,000 MILES. I CALLED FAIR OAKS FORD AND THEY SAID THEY HAVEN'T HAD ANY ISSUES LIKE I DESCRIBED BUT YOU CAN SEE ON THE WEBSITE THAT THERE ARE HUNDREDS OF ISSUES. WHY HASN'T THERE BEEN A RECALL FOR THIS PROBLEM. *TR

10/19/2016
Components: AIR BAGS
Incident Date: 10/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IDLING AT A STOP LIGHT TO MAKE A LEFT TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A SPRAINED WRIST, NECK, AND SHOULDER PAINS. THE OTHER TWO OCCUPANTS SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DESTROYED. THE VEHICLE WAS INSPECTED BY TWO CLAIM ADJUSTORS AND THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER TO DETERMINE IF THEY COULD INSPECT AND DIAGNOSE THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

10/19/2016
Components: STEERING
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE ELECTRIC POWER STEERING ON THE VEHICLE WENT COMPLETELY OUT WHILE DRIVING THE VEHICLE AFTER THE INDICATOR LIGHT WARNING TO SERVICE SOON CAME ON. THIS HAPPENED ON A MAJOR ROADWAY WHERE THE SPEED LIMIT IS POSTED AT 55 MILES PER HOUR WHILE THE VEHICLE WAS IN MOTION. DURING THE TURN IS WHEN IT BECAME MORE EVIDENT THAT IT HAD ALREADY GONE OUT, AS THE TURN IS NARROW AND IT ALMOST CAUSED AN ACCIDENT WITH THE CAR IN THE LANE CLOSE TO THE DIRECTION I WAS GOING IN. *TR

10/19/2016
Components: STEERING
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA5AR******
Summary

MY POWER STEERING GOES OUT EACH YEAR, DISPLAYING ON MY DASHBOARD TO "SERVICE ADVANCETRAC" AND SERVICE POWER STEERING. I HAVE BEEN HAVING THIS ISSUE FOR 3 YEARS NOW. IT IS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE FIRST TIME THIS ISSUE OCCURRED, I PAID METRO FORD ( LOCATED ON 6455 S WESTERN WHICH IS WHERE I TAKE MY VEHICLE FOR SERVICE), FIVE HUNDRED DOLLARS TO REPAIR MY VEHICLE. THE SECOND TIME THIS HAPPENED, I BOUGHT THE CAR BACK, I WAS TOLD THIS TIME THE PROBLEM IS MUCH MORE SEVERE AND I WILL HAVE TO HAVE MY ENTIRE POWER STEERING UNIT REPLACED, WHICH COULD COST BETWEEN $2,000 - $3,000. I COULD NOT AFFORD IT. I DROVE AROUND AN ENTIRE YEAR WITH A DYSFUNCTIONAL STEERING WHEEL. I RECEIVED A LETTER IN THE MAIL STATING TO BRING MY VEHICLE IN FOR A INSPECTION, SO I DID. THE INSPECTION WAS COMPLETE AND I WAS TOLD, THEY ALSO HAD RESET THE CAR (WHICH SOLVED THE POWER STEERING ISSUE). THIS IS NOW THE THIRD TIME THIS IS HAPPENING, I CALLED IN AND MADE AN APPOINTMENT TO BRING MY VEHICLE IN FOR A RESETTING AND ALSO EXPLAINED THE SITUATION. THEY NEVER ATTEMPTED TO RESET THE CAR, THEY WERE DISMISSIVE OF MY SITUATION, AND JUST KEEP INSISTING I PAY $2K-$3K. PLEASE ACCUSE ANY TYPOS OR RUN ON SENTENCES. I AM FRUSTRATED AS I TYPE THIS. SORRY!!! I HAVE BEEN TOLD BY A REP. THERE, THEY DO NOT RESET VEHICLES THERE, BUT I HAVE DOCUMENTS STATING THAT THE VEHICLE WAS RESET. THE REPS CONTINUE TO DISH OUT PRICES REASSURING ME MY POWER STEERING UNIT NEEDS TO BE REPLACED, BUT WHEN I ASK DID ANYONE ATTEMPT TO RESET THE CAR, I WAS TOLD NO. *TR

10/19/2016
Components: AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

THIS INSTANCE VEHICLE GOING STEADY 35MPH AND STARTED REVVING RPM'S UP LIKE IT WAS GOING TO SHIFT INTO ANOTHER GEAR, IT THEN SLAMMED AND JERKED THE CAR AND STARTED THE REVVING AGAIN. STOPPED AT A STOP LIGHT AND TURNED LEFT, WHILE TURNING AND HITTING ACCELERATOR THE CAR DID NOT WANT TO MOVE AND STARTED REVVING AGAIN AND THEN SLAMMED AND JERKED ALMOST MAKING THE PERSON BEHIND ME REAR END ME. PREVIOUS INSTANCE WAS A STEADY 75 MPH ON THE FLAT HIGHWAY AND THE SAME REVVING AND SLAM/JERKING HAD HAPPENED. 5TH TIME IT'S DONE IT THIS YEAR ALONE. 13 TIMES SINCE 2011. THIS INSTANCE THE ORANGE WRENCH LIGHT CAME ON THE DASH. CAR IS AT DEALERSHIP TO GET LOOKED AT. THIS IS VERY UNSAFE ESPECIALLY SINCE IT IS ERRATIC AND DOES IT AT ANY TIME IT FEELS LIKE. THIS CAR IS NOT SAFE TO HAVE MY FAMILY IN. *TR

10/17/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE POWER STEERING ASSIST FAULT INDICATOR WILL NOT RESET. LOSS OF POWER STEERING. HOW CAN FORD HAVE A RECALL FOR THE 2011 AND 2012 FUSIONS BUT NOT THE 2010? THIS IS VERY DANGEROUS WHEN YOU LOSE POWER STEERING WHILE YOUR DRIVING. *TR

10/15/2016
Components: STEERING
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

EVERY SINCE I HAVE OWNED THE CAR THE POWER STEERING ASSIST FAULT WILL GO OUT RANDOMLY. I HAD A FORD DEALERSHIP CHECK IT AND THEY COULDN'T FIND ANYTHING AFTER THEY HOOKED IT UP. THE OTHER PLACES EITHER. THIS TIME IT WENT OUT ON THE ROAD WHICH WAS DANGEROUS. I AM VERY FRUSTRATED THERE IS NO RECALL ON MY YEAR WHEN THIS IS OBVIOUSLY A FORD PROBLEM. LOOKING ONLINE THERE ARE TONS OF COMPLAINTS.

10/14/2016
Components: STRUCTURE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR HANDLE FRACTURED FROM THE INSIDE. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR FROM THE OUTSIDE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

10/14/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAVE BEEN EXPERIENCING ISSUES WITH MY POWER STEERING ASSIST IN MY VEHICLE. THE STEERING WHEEL AUTOMATICALLY LOCKS WHILE EITHER TRYING TO DRIVE (STATIONARY) AND WHILE DRIVING (IN MOTION) THE VEHICLE. THE FORD COMPANY HAS NOT RELEASED A RECALL FOR THIS ISSUE, HOWEVER THERE IS A CLASS ACTION LAWSUIT FOR THIS VERY ISSUE WITH MOTORISTS OWNING THE SAME MAKE AND MODEL VEHICLE WHO ARE EXPERIENCING THE ELECTRIC POWER WHEEL ASSIST ISSUE. I HAVE FOUND OTHER SITES WHERE MOTORISTS HAVE EXPLAINED THE SAME ISSUE OF THE STEERING WHEEL LOCKING/NOT WORKING DURING THE TIME OF SOMEONE DRIVING, TURNING THE WHEEL, OR SIMPLY PREPARING TO DRIVE THE VEHICLE. I AM EXPRESSING MY DEEP CONCERN FOR NATIONAL SAFETY AS MANY AMERICANS HAVE PURCHASED THIS VEHICLE AND ARE DRIVING ON THE ROADS! I PRAY THIS RECALL CAN OCCUR BEFORE SOMEONE MAY EXPERIENCE A FATALITY LEADING TO DEATH. I HAVE UPLOADED A PICTURE OF MY VERY OWN VEHICLE EXPERIENCING THE POWER STEERING ASSIST FAULT.

10/13/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,500.

10/13/2016
Components: SERVICE BRAKES
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE COMING TO A SLOW STOP DOWN A SMALL INCLINE, I HEARD A LOUD POP, AND THE CAR STARTED TO ROLL FORWARD. IN ORDER TO STOP THE VEHICLE, THE PEDAL HAD TO BE PRESSED AND EXCESSIVE AMOUNT TOWARDS THE FLOOR. PEDAL TRAVEL CONTINUES TO BE EXCESSIVE WITH NO BRAKE WARNING LIGHT ON, AND VEHICLE JERKS SLIGHTLY TO THE LEFT DURING THE INITIAL PORTION OF A STOP.

10/13/2016
Components: STEERING
Incident Date: 10/12/2016
Crash: No
Fire: No
Summary

SERVICE POWER STEERING NOW WARNING LIGHT RESULTING IN NO POWER STEERING. YESTERDAY MORNING WHEN WE STARTED OUR CAR TO DRIVE ME TO WORK, THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNINGS FLASHED AND STAYED ON THE DASH. IT WAS DRIVING OK WHEN WE LEFT OUR HOUSE TO STOP FOR GAS. UPON TURNING RHE CAR BACK ON THE WARNING CHANGED TO SERVICE POWER STEERING NOW AND WE HAD NO POWER STEERING. MY HUSBAND WAS ABLE RO GET ME TO WORK AND BACK HOME WHICH WAS A MAJOR STRUGGLE AND NOW THE CAR IS SITTING IN FRONT OF OUR HOUSE. MILEAGE IS RIGHT AROUND 78000 OR SO AND JUST HAD SERVICE LAST WEEK OF AUGUST.

10/12/2016
Components: STEERING
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING DOWN THE INTERSTATE, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING FOLLOWED BY THE POWER STEERING/ADVANCE TRAC FAILURE LIGHT APPEARING ON THE DASH. I CAREFULLY PULLED OVER AND HAD MY CAR TOWED TO THE SERVICE DEPARTMENT. FORD DETERMINED I NEEDED TO REPLACE THE PSCM R&R STEERING GEAR AT A COST OF $1919.63

10/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE DRIVERS SIDE DOOR LATCH DOES NOT OPEN. I AM STUCK IN THE CAR UNLESS I ROLL DOWN THE WINDOW AND OPEN FROM THE OUTSIDE WHICH IS NOT THAT EASY.. THIS WILL PROBABLY RESULT IN MY HAVING TO REPLACE THE WINDOWS MOTOR!

10/12/2016
Components: STEERING
Incident Date: 05/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

10/11/2016
Components: STEERING
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

STEERING ASSIST FAULT. NO POWER STEERING. WAS ON AND OFF, NOW JUST NO POWER STEERING AT ALL.

10/11/2016
Components: STEERING
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING SYSTEM FAULT MESSAGE CAME ON WHEN STARTING THE CAR. RESTARTED THE VEHICLE BUT MESSAGE REMAINED. DROVE HOME 45 MILES WITHOUT POWER STEERING. NEXT TIME I STARTED THE VEHICLE POWER STEERING WAS FINE. STOPPED AT FORD DEALER AND THEY STATED THAT NOTHING COULD BE DONE IF MESSAGE WAS BEING DISPLAYED. MESSAGE AGAIN APPEARED APPROXIMATELY TWO WEEKS LATER BUT WENT OFF WHEN VEHICLE WAS RESTARTED. TOOK THE VEHICLE TO ANOTHER FORD DEALER AND DESCRIBED THE PROBLEM (OCTOBER 5, 2016). THEIR DIAGNOSTIC INDICATED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THIS APPEARS TO BE THE SAME PART THAT WAS RECALLED ON 2011-2013 FORD FUSIONS. THE PART HAS BEEN REPLACED AT A COST OF APPROXIMATELY $1,800.

10/10/2016
Components: STEERING
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE SHE WAS DRIVING IT. SHE DIDN'T CRASH THE CAR BUT IT MADE IT HARD TO TURN. HE LOW TIRE INDICATOR LIGHT CAME ON AND THEN ALL OF A SUDDEN THE POWER STEERING JUST WENT OUT. WE GOT THE TIRE PRESSURE BACK BUT NOW THE POWER STEERING WON'T WORK. WE HAD ONE MECHANIC LOOK AT THE CAR BUT HE SAYS IT'S THE STEERING RACK AND THOSE CARS ARE KNOWN FOR THIS ISSUE. I'VE RESEARCHED THIS AND SEE THERE HAS BEEN LOTS OF COMPLAINTS WITH THE SAME ISSUE AND THINK FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE GETS HURT BAD OR KILLED. I ALSO OWN A 2012 FORD FUSION AND THE FUEL PUMP WENT OUT IN IT AND I HAVE SEEN THAT THIS IS A ISSUE WITH THIS YEAR. THE COST OF THAT REPAIR WAS $555 AND THE STEERING RACK CAN RANGE FROM $1200 TO $1600 AND IF FORD DOESN'T DO ANYTHING ABOUT EITHER ISSUE THEN I WILL NOT BUY ANOTHER FORD VEHICLE AGAIN.

10/10/2016
Components: STEERING
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

DRIVING HOME FROM WORK MY STEERING ASST FAULT LIGHT CAME ON AT THE STOP LIGHT AND THE CAR BECAME DIFFICULT TO DRIVE FOUGHT THE CAR HOME. DAYS LATER GOT TO THE DEALERSHIP TO TELL ME THE POWER STEERING GEAR NEED TO REPLACED TO THE TUNE OF 1800. TO NO FAULT OF MY OWN. THE RECALL ONLY INCLUDED 2011-2013 WHEN MY CAR IS DOING THE EXACT SAME THING NOTED IN THE OTHER RECALLS

10/09/2016
Components: ENGINE
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

HI I NEED HELP WITH GETTING MY CAR FIX. I TOOK MY CAR IN FOR THE RECALL ON THE THROTTLE AND MY CAR STILL ISN'T FIX. I'VE TAKEN IT IN THREE DIFFERENT TIME. THE FIRST TWO TIMES THEY FIX TO PARTS. THE THIRD TIME, THEY ARE TRYING TO CHARGE ME. I SAW IN THE RECALL ABOUT THE CRACK WHICH CAN LEAK GAS. MY CAR HAS THE CRACK THEY PUT ON MACHINE AND I HAVE PRINT OUT. FORD OF UPLAND CALIFORNIA WON'T FIX CAR UNLESS I PAY. WHAT STEPS DO I TAKE NOW? I'M AFRAID OF GETTING INTO AN ACCIDENT. MY CAR ACTS AS THEY IT'S GOING TO SHUT OFF. MY PAPERWORK SHOWS THAT THE MACHINE SAYS EVAPORATION LEAK FROM FILTER NECK. PLEASE HELP THIS IS SECOND COMPLAINT I'VE MADE.

10/08/2016
Components: STRUCTURE
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

THE DOOR LATCH HAS A BROKEN SPRING TAB POTENTIALLY RESULTING IN A CONDITION WHERE THE DOOR WILL NOT LATCH. THIS ALSO PREVENTS THE DRIVER FROM OPENING THE DOOR TO GET OUT AS TEH DOOR HANDLE NO LONGER FUNCTIONS. THIS BROKEN CONDITION IS AT ALL TIMES OF OPERATING THE VEHICLE. BASED ON AN INTERNET SEARCH THIS IS A WIDELY COMMON SAFETY DEFECT FOR 2006 - 2010 FORD FUSIONS, MERCURY AND LINCOLN SISTER MODELS

10/08/2016
Components: STEERING
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

POWER STEERING FAILED AND POWER STEERING ASSIST FAULT DISPLAYED ON DASH. RESTARTED CAR AND POWER STEERING WORKED OK. I TOOK THE CAR TO THE DEALER ON 07/28/09 TO HAVE IT CHECKED OUT AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY TOLD ME THAT THERE WAS A RECALL FOR THIS PROBLEM ON LATER MODELS BUT NOT ON THE 2010. THE SAME THING HAPPENED YESTERDAY 10.07/16. I AM CONCERNED THAT THIS COULD HAPPEN AT HIGH SPEED AND CAUSE A MAJOR ACCIDENT.

10/07/2016
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/06/2016
Components: STEERING
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ON MAY14TH THE CHECK STEERING WARNING MESSAGE CAME ON. THE FOLLOWING DAY THE POWER ASSIST ON THE STEERING WAS NOT WORKING. I WAS ABLE TO DRIVE THE CAR SLOWLY TO THE DEALER. THEY HAD TO REPLACE THE STEERING GEAR. THERE WAS 112, 000 MILES ON THE CAR WHEN THE FAILURE OCCURRED.

10/05/2016
Components: STEERING
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

POWER STEERING FAILED. I HAD TO HAVE THE UNIT REPLACED. VEHICLE WAS DRIVEN AND PARKED. IT SET FOR ABOUT A WEEK BEFORE IT WAS DRIVEN. THE POWER STEERING WAS NOT WORKING WHEN I DROVE IT THE NEXT TIME.

10/05/2016
Components: STEERING
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STEERING QUIT WORKING GOT MESSAGE THAT SAID POWER STEERING ASSIST FAULT ,IM 225 AND COULD NOT TURN WHEEL AT ALL. SHUT OFF CAR LET SIT FOR A SHORT TIME STARTED BACK UP EVERY THING WORKED AS IT SHOULD, IVE HAD THIS HAPPEN 3 TIMES HOPE IT DONT HAPPEN WHEN GOING AT HIGH SPEED

10/05/2016
Components: STEERING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO CONTROL. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

10/05/2016
Components: STEERING
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED, THE WARNING INDICATORS ILLUMINATED, AND A POWER STEERING ASSIST MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A COMPONENT RELATED TO THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 87,000.

10/05/2016
Components: SERVICE BRAKES
Incident Date: 12/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE BECAME FAULTY AND FAILED AT ROUGHLY 43000 MILES. MY MECHANIC INFORMED ME THAT THIS IS TYPICALLY A PART THAT SHOULD NOT FAIL WITH THIS FEW MILES AND WAS SUSPICIOUS WHEN HE CALLED THE LOCAL FORD DEALER AND THEY HAD OVER 10 IN STOCK. HE INFORMED ME THAT IN HIS 20+ YEARS HE HAS NOT SEEN DEALERS HAVE THAT MANY HIGH DOLLAR PARTS IN STOCK AND ADVISED I FILE A CLAIM WITH FORD MOTOR. I DID FILE A CLAIM WITH FORD MOTOR BUT WAS ADVISED THEY WERE NOT AWARE OF ANY WIDER ISSUES WITH THE MASTER BRAKE CYLINDER/HYDRAULIC PUMP AND CONTROL MODULE ON MY MAKE AND MODEL YEAR. FORD MOTOR CASE NUMBERS- CAS-8423129 AND CAS-8428833 I NOTICED THAT MY MASTER BREAK CYLINDER FAILED WHEN I STARTED MY CAR ONE MORNING AND THE BREAK PEDAL WENT ALL THE WAY TO THE FLOOR. I HAD MY CAR REPAIRED AT MY LOCAL FORD DEALER, COVERT FORD IN AUSTIN, TX.

10/05/2016
Components: STEERING
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WE BOUGHT THIS CAR 6-7 MONTHS AGO FOR OUR DAUGHTER IN COLLEGE. ABOUT ONE MONTH AGO, AS SHE WAS LEAVING HOME, HER CAR WOULD NOT STEER AND SHE RECEIVED A WARNING LIGHT THAT SAID " POWER STEERING ASSIST FAULT". SHE PUT THE CAR IN PARK AND TURNED IT OFF AND BACK ON AGAIN AND THE WARNING WAS GONE AND THE CAR OPERATED PROPERLY. THIS PAST SATURDAY WHILE OUT OF TOWN, SHE AGAIN STARTED THE CAR AND RECEIVED THE " POWER STEERING ASSIST FAULT" WARNING ONLY THIS TIME, NO MATTER WHAT SHE TRIED IT WOULD NOT CLEAR. SHE EVEN CALLED A MECHANIC WHO TRIED DISCONNECTING THE BATTERY, BUT NOTHING WORKED. SHE DROVE THE CAR HOME 2 HOURS AWAY WITH NO POWER STEERING! WE HAVE FOUND OUT AFTER PURCHASING THIS CAR THAT IT IS A PROBLEM FOR MANY 2010-2012 FUSION OWNERS. THE 2011-2012 WERE RECALLED, BUT NOT THE 2010 FOR THE EXACT SAME PROBLEM. I WILL BE PAYING OUR LOCAL FORD DEALER 1368.00 FRIDAY FOR THIS REPAIR. MONEY I SURELY DON'T HAVE LYING AROUND. WE RESEARCHED THIS CAR BEFORE WE BOUGHT IT AND FOUND ONLY POSITIVE REVIEWS...UNTIL THIS HAPPENED AND WE RESEARCHED THIS "POWER STEERING ASSIST FAULT" CODE AND THEN OUR COMPUTER BLEW UP WITH ONE COMPLAINT AFTER ANOTHER. CLEARLY THE 2010 NEEDS TO BE ADDED TO THIS RECALL.

10/05/2016
Components: STEERING
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH DOWN AN INCLINE, THE SERVICE POWER STEERING MESSAGE ILLUMINATED. THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO LOCK IN THE NEUTRAL POSITION. AS A RESULT, THE STEERING WHEEL WOULD NOT TURN IN EITHER DIRECTION. AFTER TURNING OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL COULD BE TURNED IN EITHER DIRECTION, BUT THE POWER ASSIST WOULD NOT OPERATE AND MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.

10/05/2016
Components: STEERING
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEN BACK UP FROM PARKING SPOT AND GARAGE, THE STEERING WHEEL WAS LOCKED. "POWER STEERING ASSIST FAULT" MESSAGE SHOWED ON THE DASH. HAPPENED SEVERAL TIMES DURING THE WEEK, SENT THE CAR TO DEALER TO CHECK. BUT, THE DEALER COULDN'T FIND ANYTHING WRONG. THE DEALER'S ACTION WAS RESET THE SOFTWARE CODE. IT HAPPENED AGAIN DURING THE WEEKEND. THE CAR WAS SENT BACK TO THE DEALER. THE WHOLE STEERING GEAR WAS REPLACED AND COST $1670.

10/04/2016
Components: SUSPENSION,ENGINE
Incident Date: 10/04/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V222000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE.

10/04/2016
Components: STEERING
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE POWER STEERING FAILED, FORTUNATELY WHILE THE VEHICLE WAS STILL IN THE DRIVEWAY. THE VEHICLE IS USED FOR DAILY COMMUTING AT HIGHWAY SPEEDS, SO IT WAS VERY LUCKY THAT IT FAILED WHEN THE POTENTIAL DAMAGE WAS MINIMIZED. I HAD TO REPLACE THE STEERING GEAR ASSEMBLY AT A COST OF $1872.69, INVOICE ENCLOSED.

10/04/2016
Components: STEERING
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE POWER STEERING HAD A SMALL ODD SIDE TO SIDE WOBBLE IN IT THAT FELT SIMILAR TO AN OUT OF BALANCE TIRE. THEN WHILE DRIVING ON A CITY STREET THE POWER STEERING QUIT WORKING WHILE I WAS DRIVING. THE STEERING BECAME INCREDIBLY HEAVY AND DIFFICULT TO CONTROL. THE ADVANCE TRACK WARNING FLASHED ON THE CONSOLE. THE DEALERSHIP TOLD ME THE ENTIRE POWER STEERING RACK HAD TO BE REPLACED. THE DEALERSHIP RESET THE FAULT AND THE POWER STEERING RETURNED, BUT THE WOBBLE WAS WORSE AND THE POWER STEERING FAILED AGAIN WHILE DRIVING ON THE HIGHWAY WITH NO WARNING. THE FOLLOWING MODEL YEAR HAS THE SAME PART AND IS PART OF A RECALL FOR THE DESCRIBED PROBLEM.

10/04/2016
Components: STEERING
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WAS DRIVING AND POWER STEERING JUST QUIT AND IT WAS VERY SCARY AS I WAS JUST TURNING INTO A PARKING LOT AND IT JUST STOPPED WORKING ALL TOGETHER. LUCKILY I WAS ABLE TO KEEP FROM HAVING A SERIOUS ACCIDENT OR KILL SOMEONE. THIS IS A SERIOUS PROBLEM AND COULD GET PEOPLE KILLED AND REALLY NEEDS TO BE FIXED AND ELIMINATED IN ALL CARS. I DID SEE WHERE FORD HAD A RECALL ON SOME OF THE FUSIONS BUT NOT MINE BECAUSE IT WAS MANUFACTURED IN A DIFFERENT MONTH. IMAGINE THAT! HAD TO TAKE IT TO THE FORD DEALERSHIP AND PAY NEARLY $2000 TO GET IT FIXED. I AM SURE GLAD THAT IT WAS ME DRIVING IT WHEN THIS OCCURRED INSTEAD OF ONE OF MY CHILDREN THAT COULD HAVE BEEN KILLED OR INJURED.

10/03/2016
Components: STEERING
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

STEERING SYSTEM SUDDENLY FAILED WHILE DRIVING DOWN THE INTERSTATE. SYSTEM FLASHED A WARNING AND "DING" SOUND AND I LOST ALMOST ALL STEERING. IT TOOK A LOT OF STRENGTH TO EXIT AND PULL INTO A PARKING LOT. THIS COULD HAVE ENDED MUCH WORSE. I TURNED THE CAR OFF AND BACK ON AND I HAD POWER STEERING AGAIN. THIS HAS HAPPENED TWICE IN THE LAST MONTH.

10/03/2016
Components: AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

10/03/2016
Components: STEERING
Incident Date: 09/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

DRIVING CAR THEN LOST POWER STEERING, ABLE TO PULL TO THE SIDE OF THE ROAD. POWER STEERING ASSIST FAULT LIGHT COMES ON, ALSO ADVANCETRAC SERVICE LIGHT AND ABS LIGHT. THIS WAS A VERY DANGEROUS CONDITION. CAR HAS APPROXIMATELY 70K MILES. TOOK CAR TO THE MECHANIC HE SAID IT NEEDS A NEW RACK. THIS IS A VERY EXPENSIVE REPAIR AND REALLY NOT ACCEPTABLE IN A CAR THIS AGE AND CONDITION. MY MECHANIC CANNOT DETERMINE THE ABS PROBLEM TILL THE RACK IS REPLACED. IT SEEMS A MAJOR DESIGN FLAW THAT THESE COMPONENTS ARE ALL CONTROLLED ELECTRICALLY. SEEMS THERE WAS A RECALL ON THE 2011 AND 2012 MODELS. 2010 NEEDS A RECALL ALSO. THIS IS A VERY DANGEROUS CONDITION THAT HAPPENS WITH NO WARNING. ABOUT 6 MONTHS AGO HAD TO HAVE THE MOTOR MOUNTS REPLACED(CONTROLLED BY HYDRAULICS). PASSENGER SIDE AIR BAG NOT FUNCTIONING, THE LIST GOES ON. DON'T HAVE AN INVOICE YET AS CAR IS TILL IN THE SHOP. I WILL BE REACHING OUT TO FORD, BUT I DON'T EXPECT A RESOLUTION.

10/01/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

POWER STEERING SUDDENLY STOPPED WORKING AND NOW THE SERVICE POWER STEERING WARNING IS COMING ON AND WE CANT RESET IT. WE WERE DRIVING ON THE ROAD WHEN THIS HAPPENED, AND NOW HAVE NO POWER STEERING.

09/30/2016
Components: AIR BAGS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

IT'S THE RECALL WITH THE THROTTLE BODY. I'VE TAKEN CAR BACK 3 TIMES ALREADY. FIRST THEY REPLACE PURGE VALVE. THEN LIGHT CAME BACK ON AND CAR WAS JUMPING FORWARD. NOW THIS IS 3RD TIME LIGHT BACK ON AND NOW THEY WON'T FIX CAR UNLESS I PAY. THEY SAID IT'S ALL A PART OF THE SAME SYSTEM BUT I NEED TO PAY FOR A LEAK THAT IS COMING FROM FILTER NECK. SO I LEFT. I SHOULDN'T HAVE TO PAY FOR THIS. THIS IS A RECALL. DOES THIS QUALIFY UNDER LEMON LAW? THIS CAR SCARES ME TO DRIVE. DRIVE WITH BOTH FOOT ON GAS AND BRAKES.

09/29/2016
Components: STEERING,AIR BAGS
Incident Date: 09/28/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNED A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH AND TURNING LEFT, THE STEERING WHEEL SEIZED AND THE "STEERING WHEEL DEFAULT" WARNING MESSAGE ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DEEMED DESTROYED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

09/27/2016
Components: STRUCTURE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/24/2016
Crash: No
Fire: No
Summary

TAKATA RECALL- MY CAR STALLS AND DOESNT TURN ALL THE WAY. IF I SLOW DOWN OR STOP THE CAR WILL GIVE OUT I GOT A DIAGNOSTIC DONE THREE TIMES AND THREE DIFFERENT THINGS CAME UP AND I GOT ALL THE FIX BUT IT STILL DO THE SAME THING I SEE OTHER PEOPLE THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM I WAS ON THE EXPRESSWAY WHEN THIS DID THIS THIS IS VERY DANGEROUS

09/27/2016
Components: AIR BAGS
Incident Date: 09/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/27/2016
Components: STEERING
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE ELECTRONIC STEERING ASSIST ... STEERING ON MY FORD FUSION IS STARTING TO FAIL I SAW THE WAS A RECALL FROM SAME ISSUE ON 2011 AND UP I CONTACTED FORD MOTOR COMPANY AND EXPLAINED THE PROBLEM THEY SAID THEY WAS NO RECALL FOR MY YEAR MODEL .. WHEN IM EXPERIENCING THE SAME PROBLEM .. THE STEERING WHEEL HAS LOCKED ON ME 2 TIMES WHILE I WAS AT WORK AT WALMART ON 9/25/ 2016. AT 44665 VALLEY CENTRAL WAY, LANCASTER, CA 93536 .. BUT FORD REFUSED TO FIX THE PROBLEM . THEIR ONLY ADVICE WAS TO TAKE CAR AND PAY THE REPAIR OUT OF MY OWN POCKET

09/26/2016
Components: STEERING
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE DEALER DIAGNOSED THAT THE ELECTRONIC POWER STEERING MODULE FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

09/26/2016
Components: STEERING
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

STEERING SENSOR FAULT/ SERVICE ADVANCE TRAC.... 95,000 MILES. COMPLETE LOSS OF POWER STEERING AT A SPEED OF 2-25 MPH.... 2011-2012 MODELS RECALLED, HOWEVER 2010 NOT COVERED AND HAS THE SAME TRW GEN 1 EPAS MODULE!?!

09/25/2016
Components: STEERING
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG5AR******
Summary

POWER STEERING FAILED TRYING TO GET OF PARKING SPACE, SHUT DOWN ENGINE WAITED 5 MINUTES AND RESTARTED ENGINE...POWER STEERING WAS BACK, TOOK CAR TO FORD DEALER AND THEY ARE GOING TO REPLACE STEERING CONTROL ASSEMBLY AT $1900.00 COSTLY FIX..

09/24/2016
Components: STEERING
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

MY DAUGHTER'S 2010 FORD FUSION POWER STEERING WENT OUT WHILE DRIVING AFTER AND WAS BECAUSE SHE HAD A LOW TIRE. THE ADVANCE TRAC SYSTEM LIGHT IS ON BUT NO POWER STEERING. WE'VE HAD IT LOOKED ATBUT NOBODY CAN GIVE ME A SOLUTION AND IT'S A $100 JUST TO HAVE THE DEALER RUN A DIOGNOSTIC ON IT. I'VE BEEN DOING SOME RESEARCH AND THIS APPEARS TO BE A COMMON PROBLEM WITH THESE FUSIONS AND MOST ARE REPLACING THE WHOLE STEERING RACK AVERAGING AROUND $1500 TO REPLACE. I THINK FORD NEEDS TO DO A RECALL BECAUSE OF THE DANGER OF THE POWER STEERING GOING OUT WHILE DRIVING.

09/21/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER REFUELING THE VEHICLE, THERE WAS AN ABNORMALLY STRONG FUEL ODOR INSIDE THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/21/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED AND WAS DIFFICULT TO OPEN IN CASE OF AN EMERGENCY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

09/21/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

2 WARNING SERVICE ERRORS WILL SHOW UP AND POWER STEERING BECOMES DISABLED AS DRIVING ON RESIDENTIAL STREET. POWER STEERING BECAME COMPLETELY DISABLED BY THE TIME THE TOW TRUCK CAME TO PICK IT UP. MECHANIC STATED IT WAS THE SAME CODES AS THE RECALL FOR 2011 FORD FUSIONS. HAD TO TAKE IT TO THE FORD DEALER TO HAVE IT CORRECTLY FIXED. STATED IT WAS THE STEERING RACK ASSEMBLY. LOOKED UP ISSUE AND MANY OTHERS WITH FUSION HAS THE SAME EXACT ISSUE BUT NO RECALL ON 2010 MODELS. SAME ISSUE AND FIX FOR THE FORD FUSIONS WITH RECALLS (2011 AND ABOVE) EXTREMELY DANGEROUS AS POWER STEERING WENT OUT AND COULD HAVE CAUSED A LIFE THREATENING CRASH. LUCKILY MY FIANCE (FUTURE HUSBAND) WAS DRIVING THE CAR AS I WOULD HAVE NOT BEEN STRONG ENOUGH TO SAFELY PULL OVER BY TURNING THE WHEEL.

09/19/2016
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,784.

09/19/2016
Components: STEERING
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING AND I LOST STEERING I HAD HAD NO CONTROL OF MY VEHICLE I ALMOST CRASHED INTO ANOTHER VEHICLE ON A SEMI BUSY STREET, THEN THE SERVICE POWER STEEING NOW LIGHT CAME ON. I HAD NO STEERING I CAME TO A STOP PUT THE CAR IN PARK AND RESTARTED IT. THE SERVICE POWER STEERING NOW LIGHT CAME BACK ON. I COULD NOT GET THE STEERING BACK I COULD NOT TURN THE WHEEL. MY HUSBAND HAD TO COME GET THE CAR BECAUSE IT WAS TO HARD FOR ME TO STEER. I HAD TO HAVE MY CAR TOWED MORE THAN 60 MILES BECAUSE WE DONT HAVE A DEALERSHIP WHERE WE LIVE. THE SERVICE TECH CALLED ME TO LET ME KNOW IT WAS A FAILURE ON THE POWER STEERING AND THE COST WAS AROUND 2500.00 TO REPLACE IT.

09/19/2016
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V384000 (AIR BAGS) AND ANOTHER ONE FOR THE FUEL SYSTEM. THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER FOR THE FUEL SYSTEM WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/19/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO UNLOCK THE VEHICLE, THE DOORS FAILED TO UNLOCK PROPERLY. THE CONTACT HAD TO REACH OUT THE WINDOWS AND USE THE EXTERIOR DOOR HANDLES TO EXIT THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

09/19/2016
Components: WHEELS
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS BEING INSPECTED, THE CONTACT WAS INFORMED THAT THREE STUDS WERE FRACTURED WITHOUT WARNING. IN ADDITION, THE CONTACT HEARD A RATTLING NOISE. IT WAS DIAGNOSED THAT THE STUDS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.

09/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE IN MOTION DRIVING AT HIGHWAY SPEEDS, THE VEHICLE'S ENGINE STOPPED RESPONDING TO THE ACCELERATOR. THE WRENCH AND BATTERY LIGHTS CAME ON AND THE CAR LOST DRIVE AND ELECTRICAL POWER (NO POWER BRAKES OR POWER STEERING). AFTER ROLLING TO A STOP, THE CAR COULD BE RESTARTED FOLLOWING A FEW MINUTE PAUSE. THIS HAS HAPPENED THREE TIMES

09/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I RECEIVED A RECALL ON THE FUEL SYSTEM OF MY 2010 FUSION. I TOOK MY CAR TO THE DEALERSHIP IN APRIL 2016. THEY INSPECTED THE SYSTEM AND SAID EVERYTHING WAS FINE. NO PARTS WERE REPLACED. A FEW MONTHS LATER, MY CHECK ENGINE LIGHT CAME ON, INDICATING THAT THERE WAS A PROBLEM WITH MY FUEL SYSTEM. THE RECALL WAS ON THE CANISTER PURGE VALVE, WHICH IS THE EXACT PART THAT NEEDS TO NOW BE REPLACED. I RETURNED TO THE SAME DEALERSHIP AND ASKED WHAT THEY WERE GOING TO DO TO FIX IT. THEY SAID THAT THEY COULD NO LONGER FIX THIS PROBLEM UNDER THE RECALL BECAUSE THEY HAD PREVIOUSLY INSPECTED IT, AND IT WAS FINE. THIS IS NOT A PROBLEM THAT SHOULD OCCUR ON RELATIVELY NEW CARS, AND FORD HAS ALREADY ADMITTED TO PUTTING IN FAULTY CANISTER PURGE VALVES. I CONTACTED FORD CUSTOMER SERVICE AND HIT ANOTHER DEAD END. BOTH CLAIM THERE IS NOTHING THAT CAN BE DONE BECAUSE IT IS NOT AN "OPEN RECALL". I AM FILING THIS COMPLAINT BECAUSE IT SHOULD BE AN OPEN RECALL. JUST BECAUSE A CRACK HAD NOT FORMED IN APRIL, DOESN'T MEAN THAT THE EXACT PROBLEM THAT COULD CAUSE A CRACK TO FORM DIDN'T EXIST THEN. THE DEALERSHIP MISSED THE PROBLEM, AND NOW FORD IS NOT BEING HELD ACCOUNTABLE FOR THEIR MISTAKE IN MANUFACTURING.

09/12/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA1AR******
Summary

POWER STEERING. THIS IS 7TH TIME I TAKING MY CAR TO THE DEALERSHIP IN THE PAST 2 YEARS, AND 3 TIMES THIS JUST PAST MONTH. IVE BEEN TOLD I NEW STEERING WHEEL HAS BEEN PUT ON AND THE SAME ISSUE KEEPS COMING BACK. I HAVE NEVER HAD ANY OTHER PROBLEMS WITH MY CAR BESIDES THE [XXX] POWER STEERING FAILING. WHAT IS FORD GOING TO DO ABOUT THIS.!!!!!!? OR ARE THEY WAITING FOR SOMEONE TO DIE BEFORE THEY DO SOMETHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/11/2016
Components: STEERING
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I BOUGHT A 2010 FORD FUSION FROM PLANET SUZUKI DEALERSHIP IN 2014. I DIDN'T HAVE ANY REAL PROBLEMS FOR 2 YEARS. I AM LEASING THIS VEHICLE FOR $22000. HOWEVER, IN SEPT 2, 2015 THE POWER STEERING RACK WENT. I BROUGHT IT TO THE DEALERSHIP TO BE FIXED AND THEY TOLD ME THERE WAS NO WARRANTY ON IT. MY FINANCE COMPANY FINANCED THE PAYMENTS OF $870 IN MY WEEKLY PAYMENTS. THE DEALERSHIP INFORMED ME, IT WOULD BE A NEW POWER STEERING RACK PUT ON. BUT, 3 WEEKS LATER THE POWER STEERING WENT AGAIN. THIS TIME THE DEALERSHIP FIXED IT, BECAUSE THERE WAS A WARRANT ON THE PART. THEN 6 MONTHS LATER IT WENT AGAIN IN JUNE23, 2016. BUT THIS TIME THEY WOULDN'T FIX IT ,CAUSE THEY TOLD ME THE WARRANTY WAS EXPIRED, CAUSE I WENT OVER 22000 MILES. THEY SAY THEY DON'T NO WHAT KEEP CAUSING IT TO GO OUT! I FEEL LIKE IF IT WENT OUT 3 TIMES IN 9 MONTHS, IT SHOULD GET FIXED AND NOT BY ME AGAIN. THEN I FOUND OUT THERE IS RECALL ON THE POWER STEERING RACK. HOWEVER, I DON'T KNOW IF THAT PERTAINS TO MY 2010 FORD FUSION. THE DEALERSHIP DID NOT DISCLOSE TO ME THERE WAS ANY RECALLS ON MY VEHICLE. I CAN'T AFFORDD TO PAY $2500-$3000 FOR THE POWER STEERING FOR A BRAND NEW ONE TO BE PUT ON, AS WELL AS MAKE MY WEEKLY PAYMENTS ON THIS VEHICLE. THE FIRST TIME THE POWER STEERING WENT OUT ON MY I WAS ON THE HIGHWAY, WITH MY DAUGHTER AND GRANDDAUGHTER, AND WE ALMOST ENDED UP HAVING AN ACCIDENT.

09/10/2016
Components: STEERING
Incident Date: 09/02/2016
Crash: No
Fire: No
Summary

MY VEHICLE WAS STATIONARY, SETTING IN A PARKING LOT. WHEN I WENT TO BACK OUT OF A PARKING SPOT, I GOT AN INDICATION ON MY DASH "POWER STEERING FAULT" AND THE STEERING WHEEL WAS UNMOVABLE.

09/08/2016
Components: ENGINE
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 35 TO 50 MPH, THE VEHICLE LOST POWER AND SHUT DOWN. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

09/08/2016
Components: STEERING
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAR26******
Summary

I WAS DRIVING DOWN A MOUNTAIN PASS AND A WARNING LIGHT CAME ON STATING "POWER STEERING SENSOR FAULT" AND AT THE SAME TIME MY POWER STEERING WENT OUT. I DID NOT KNOW WHAT TO DO SO I MANHANDLED IT UNTIL I GOT TO MY OFFICE BUT HAD A DIFFICULT TIME MAKING A LEFT TURN AND COULD NOT MANHANDLE IT INTO A PARKING SPACE; I HAD TO FIND ONE I COULD DRIVE STRAIGHT INTO. WHEN I CAME OUT A COUPLE HOURS LATER, THE POWER STEERING WORKED. I TOOK MY CAR DIRECTLY TO MY MECHANIC AND HE LOOKED IT UP ONLINE AND FOUND MANY WERE HAVING THE EXACT SAME ISSUE AND YET THERE HAS NOT BEEN ANY RECALLS (PLEASE SEE: HTTP://WWW.ABOUTLAWSUITS.COM/FORD-FUSION-STEERING-PROBLEMS-NHTSA-EVALUATION-72172/). I TOOK MY CAR TO RIVERSIDE FORD IN SUMNER, WA TO GET THIS FIXED AND THEY ARE TELLING ME THAT THERE HAS NOT BEEN COMPLAINTS REGARDING THIS ISSUE. ALL YOU HAVE TO DO IS GO ONLINE AND YOU WILL SEE MANY STATING THE SAME ISSUE. THIS IS A SAFETY ISSUE AND I AM WORRIED ABOUT OTHERS OUT THERE WHO HAVE A SUDDEN LOSS OF STEERING. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS HURT. A RECALL NEEDS TO TAKE PLACE. I CALLED CORPORATE RECEIVED A CASE NUMBER OF CAS-10508774.

09/08/2016
Components: AIR BAGS
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/02/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

WHILE DRIVING, THE VEHICLE WILL STALL, THE ORANGE WRENCH COMES ON ON THE DASH BOARD. THE CAR WILL REMAIN RUNNING WHILE IDLING ROUGHLY. AFTER RESTARTING THE CAR A FEW TIMES IT WILL START AND APPEAR FINE WITH NO SYMPTOMS AND NO CHECK ENGINE LIGHTS ON. HOWEVER, THE CAR WILL DO THE EXACT SAME THING RANDOMLY, IT MIGHT BE THE NEXT DAY OR AN HOUR FROM THEN. I CHECKED THE CODE WHILE THE ORANGE WRENCH LIGHT WAS ON AND GOT A P2111 CODE (THROTTLE ACTUATOR CONTROL SYSTEM). CALLED FORD TO HAVE THEM REPAIR IT SINCE IT IS UNDER WARRANTY, AND I WAS TOLD THAT SINCE THE ORANGE WRENCH LIGHT ISN'T ON RIGHT THIS MOMENT, THAT THEY WILL HAVE TO TRY TEST DRIVING IT LONGER TO GET IT TO ACT UP BEFORE FORD WILL ALLOW THEM TO REPLACE IT. THE VEHICLE IS AT THE DEALERSHIP NOW.

09/01/2016
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

SEVERAL MONTHS AGO, IN THE MIDDLE OF A BUSY INTERSECTION, MY CAR UNEXPECTEDLY SHOOK AND WENT TO "LIMP" MODE IN THE MIDDLE OF A BUSY INTERSECTION WITH THE WRENCH LIGHT COMING ON. I PULLED INTO THE CLOSEST DRIVEWAY AFTER PUTTING ON MY HAZARDS AND, AFTER TURNING OFF THE ENGINE, RESTARTED THE CAR, WHICH TOOK ABOUT ABOUT 5 SECONDS OF TRYING TO TURN OVER THE IGNITION. SINCE THAT TIME, THE SAME PROBLEM HAS HAPPENED AT LEAST TWO DOZEN TIMES, SOMETIMES SEVERAL TIMES IN A ROW; AND THE REST OF THE TIME, THE RPMS FLUTTER IN AN IRREGULAR WAY. I DO MOSTLY CITY DRIVING AND HAVE THANKFULLY BEEN ABLE TO AVOID AN ACCIDENT WHEN HAVING TO PULL OVER AND RESTART; BUT IN EACH CASE, IT IS NOT A GOOD SITUATION. BY ALL ACCOUNTS ONLINE, THIS IS A VERY FREQUENT PROBLEM AND DUE TO A FAULTY THROTTLE BODY. NOTABLY, THE PROBLEM WITH MY CAR BEGAN TO OCCUR AT AROUND 45,000 MILES, WHICH IS TYPICAL FROM WHAT I'VE READ OF OTHER COMPLAINTS. THIS SEEMS MUCH TOO EARLY, MUCH TOO COMMON, AND MUCH TOO DANGEROUS OF A PROBLEM FOR IT NOT TO BE COVERED UNDER AN EXTENDED WARRANTY OR RECALL. THERE WAS, IN FACT, AN EXTENDED WARRANTY, BUT IT EXPIRED IN EARLY 2015. I WAS TOLD BY THE LOCAL DEALER THAT IT WOULD COST $600 TO REPAIR.

09/01/2016
Components: ENGINE
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE UNTIL THE DEALER REPAIRED IT FOR A MANUFACTURER'S RECALL TO ADDRESS THE CPV VALVE. THE DEALER INDICATED THAT THEY RESET THE CODE, BUT DID NOT REPLACE THE CPV VALVE. SHORTLY AFTER THE REPAIR, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER INDICATED THAT THE RECALL REPAIR WAS PERFORMED AND THEY WOULD COVER THE LABOR COST IF THE CONTACT REPLACED THE PART. THE MANUFACTURER DID NOT PROVIDE ASSISTANCE. THE MANUFACTURER STATED MORE THAN THREE TIMES THAT THEY WOULD RESPOND BACK IN 24 TO 48 HRS, BUT THE CONTACT WAITED FOR WEEKS WITH NO SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 126,439.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ON 6/2/15 WHILE DRIVING ON FREEWAY AT 70 MPH, CAR STARTED SHAKING, SPEED DROPPED, COULDN'T ACCELERATE. I WAS ABLE TO GET CAR TO SIDE OF ROAD. SHUT CAR OFF. AFTER FEW MINUTES STARTED CAR AND WAS ABLE TO DRIVE IT AT 25 MPH TO GET IT OFF FWY BUT WAS OPERATING IN LOW POWER MODE. DROVE IT TO DEALER IN LOW POWER MODE. THROTTLE BODY WAS REPLACED AND COVERED UNDER FORD RECALL. NOW ON 8/19/16 THE SAME THING HAPPENED TO ME ON WAY TO WORK. AGAIN HAD MY HUSBAND FOLLOW ME TO DEALER IN LOW POWER MODE. DEALER COULD NOT DIAGNOSE PROBLEM BECAUSE CAR WAS NOT HAVING PROBLEM BY THE TIME THEY GOT AROUND TO IT. THEY COULDN'T DUPLICATE PROBLEM SO NOTHING THEY COULD DO. THIS IS THE SAME THING THAT HAPPENED TO ME 1 YEAR AGO SO I FEEL IT IS RELATED TO THE THROTTLE BODY WHICH THEY REPLACED UNDER FORDS RECALL, BUT THEY INSIST IT IS NOT THE THROTTLE BODY. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH FORD KNOWS ABOUT IT BECAUSE THERE ARE HUNDREDS OF COMPLAINTS ONLINE FOR THIS ISSUE. DOES SOMEONE HAVE TO BE SERIOUSLY HURT FOR THEM TO DO SOMETHING ABOUT THIS. I HAVE NEVER IN MY LIFE HAD THIS HAPPEN WITH ANY OTHER CARS I HAVE OWNED OVER THE YEARS.

08/26/2016
Components: STEERING
Incident Date: 08/23/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND "POWER STEERING FAILURE ASSIST" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT RESTARTED THE VEHICLE TO CORRECT THE FAILURE. AFTER RESTARTING THE VEHICLE, "SERVICE VEHICLE" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.

08/24/2016
Components: STEERING
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE POWER STEERING COLUMN WENT OUT WHEN ATTEMPTING TO PULL OUT OF DRIVEWAY. WHEN I STARTED THE CAR AND PUT THE CAR INTO REVERSE I IMMEDIATELY HAD AN ALERT ON THE DASH THAT STATED "POWER STEERING ASSIST FAILED" THEN FLASHED TO "SERVICE AUTOTRAC". THOSE WARNINGS KEPT FLASHING AND I HAD NO POWER STEERING WHILE ATTEMPTING TO DRIVE MY CAR 4 MILES TO THE DEALERSHIP FOR A DIAGNOSTIC TEST. I WAS INFORMED THE POWER STEERING WAS NON-REPAIRABLE AND MUST BE REPLACED. THE REPAIR COST ME APPROXIMATELY $2000 AND DESPITE BEING A SINGLE MOTHER I DID NOT HAVE MY CAR FOR THREE DAYS.

08/22/2016
Components: ENGINE
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

08/20/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2014
Crash: No
Fire: No
Summary

ENGINE SPUTTERING, LOSS OF POWER ,CUT OFF THEN RESTART. MUTIPLE TIMES TO GET HOME. MANUAL TRANSMISSION, REPLACED IGNITION COIL STILL HAPPENING, POSSIBLE THROTTLE BODY PROBLEMS.

08/18/2016
Components: STEERING
Incident Date: 06/05/2016
Crash: No
Fire: No
Summary

THE POWER STEERING ON MY 2010 FORD FUSION WENT OUT WHILE MY HUSBAND WAS DRIVING. MY HUSBAND WAS ON HIS WAY HOME FROM WORK WHEN THE POWER STEERING COMPLETELY STOPPED WORKING CAUSING HIM TO ALMOST CRASH INTO A CAR WHEN HE WAS ATTEMPING TO TURN.

08/17/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

SERVICE ENGINE LIGHT REMAINED ON ALONG WITH THROTTLE WRENCH LIGHT...CAR SHAKING LITTLE POWER....PULLED OVER ,RESTART CAR LIGHTS STILL ON , SLOW DRIVE AND SHAKY RIDE HOME..

08/17/2016
Components: STEERING
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

POWER STEERING GOES IN AND OUT POWER STEERING GEAR BAD DUE TO INTERNAL FRICTION IN MOTOR. SENSOR CODE COMES ON TO FIX ASAP TOOK TO DEALER WILL NOT HONOR RECALL BECAUSE NOT RIGHT YEAR. RECALL FOR 2011 NOT 2010 THIS PROBLEM NEEDS TO BE RECALLED FOR ALL YEARS HAVING PROBLEM AROUND THOSE DATES. VEHICLE WAS IN MOTION WHEN THIS PROBLEM STARTED WAS LUCKY I WAS NOT ON THE HIGH WAY I WAS ABLE TO PULL INTO A PARKING LOT AND HAD TO HAVE TOWED HOME.

08/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THROTTLE BODY HAD TO BE REPLACED WHEN ENGINE WOULDN'T REV ABOVE 1000 RPM...LIMPED A FEW MILES THEN HAD TO HAVE IT TOWED BECAUSE IT'S A MANUAL AND IT WOULD STALL..DESPITE ALL THE INFO ON NHTSA AND OTHER SITES ABOUT THE EXTENDED WARRANTY FORD WAS REQUIRED TO PROVIDE ON THESE, THEY HAVE SAID OUR CARS REPAIR ISN'T COVERED. $300 LATER..AFTER A TOW AND A RUINED TRIP TO PICK UP OUR DAUGHTER FROM HER INTERNSHIP IN NYC, I'M PRETTY DISAPPOINTED.

08/16/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/19/2013
Crash: No
Fire: No
Summary

TRANSMISSION SLIPPING

08/15/2016
Components: STEERING
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE DRIVING IN REVERSE. THE DRIVER WAS ABLE TO RESTART THE ENGINE AND REGAIN NORMAL STEERING FUNCTION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

08/15/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE NIGHT WE BOUGHT THIS CAR, USED FROM A FORD DEALER, IT WOULDN'T GO IN REVERSE WITHOUT JUMPING/BUCKING. THEY WERE SWIFT TO GIVE US A LOANER WHILE THEY "REPROGRAMEMD" THE CAR. NOW, IT ALL MAKES SENSE. THEY PUT A BANDAID ON IT UNTIL WE COULDN'T RETURN IT. SINCE THEN, JUST OVER 2YRS AGO, WE HAVE HAD THROTTLE REPLACED X3, CLEANED ONCE FOR $250 (WHILE ON THE WAY SOUTH FOR VACA, WE GOT STUCK HUNDREDS OF MILES FROM HM UNTIL FORD DEALER OPENED 2 DAYS LATER.) THIS CAR HAS STRANDED US THREE DIFF TIMES WHILE OUT OF STATE ON VACA. NOW WHILE ON INTERSTATE, THE WRENCH LIGHT WILL GO ON, THE CAR STARTS BUCKING AND ACTING LIKE A MANUAL IN THE WRONG GEAR. BUT, HAS NO ACCELERATION. JUST REVS TO 4K-6K RPMS. DANGEROUS ALMOST BEING RUN OVER BY SEMIS GOING FULL SPEED BEHIND YOU OR HAVING TO TRY AND CROSS 5 LANES OF TRAFFIC TO GET TO EMERGENCY LANE--WITH NO ACCELERATION! THIS CAR IS A DANGEROUS DEATH TRAP. SHOCKING TO ME HOW FORD HASN'T STOOD BEHIND THEIR VEHICLES. WE, AS A HUGE EXTENDED FAMILY, HAVE ALWAYS STOOD BEHIND FORD. ALWAYS BOUGHT FORD. NOW, WE HAVE BEEN DUPED BY THEM. THEY KNOWINGLY SOLD US A FAULTY CAR, PUTTING THOUSANDS OF OTHER BUYERS IN DANGER AS WELL, AND HAVEN'T DONE A THING TO PROVE TO THE CONSUMERS THAT THEY CARE ABOUT US AS CUSTOMERS OR ONE IOTA ABOUT OUR LIVES. IF FORD DOESN'T RECALL THESE, I KNOW WE WILL SEE DEATHS FROM IT. ITS PROB GOING TO BE THE NEXT AUTOMOTIVE WORLD SCANDEL LIKE THE AIRBAGS. OUR FUSION IS AN EXPENSIVE PIECE OF METAL, WITH A HUGE PYMT, JUST SITTING IN OUR DRIVEWAY USELESS. SOMEHOW, WE HAVE TO FIGURE A WAY TO SAVE THOUSANDS FOR A TRANSMISSION ON A 6YR OLD CAR. NEVER THOUGHT FORD WOULD TURN OUT TO TREAT THEIR LOYAL CUSTOMERS THIS WAY.

08/14/2016
Components: STEERING
Incident Date: 08/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

STARTED THE CAR THIS MORNING AND A MESSAGE POPPED UP SAYING POWER STEERING ASSIST FAULT TRIED TO MOVE THE CAR BUT COULD NOT MOVE THE WHEELS. THE CAR CAN ONLY GO STRAIGHT. SO I TURNED THE CAR OFF AND BACK ON AND IT SEEMED TO FIX. GLAD I WAS NOT DRIVING THE CAR.

08/12/2016
Components: STEERING
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS PULLING OUT OF THE BANK DRIVE THRU AND POWER STEERING QUIT WORKING AT ALL WHILE I WAS TURNING ONTO THE STREET.

08/12/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

SUDDEN STALLING OR ACCELERATION. ENGINE LIGHT COMES ON AND OFF DEPENDING ON HOW MANY TIMES I START THE CAR. MY CAR STALLED OUT AND DIED I WAITED FIVE MINUTES AND RESTARTED IT AND IT SEEMED FINE. THIS HAS HAPPENED TWICE. NOW MY CAR SUDDENLY STALLS AND I HAVE NO CONTROL ON THE THROTTLE. WHEN I GIVE IT GAS IT JUST CREEPS ALONG. LIMP HOME MODE. I WAS IN OTION ON A CITY STREET AND BARELY HAD ENOUGH CONTROL TO GET OVER ON A SIDE STREET SAFELY WITH MY CHILD IN THE CAR.

08/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

AS I AM DRIVING, THE ORANGE WRENCH LIGHT COMES ON AND THE CAR TURNS OFF. WHEN I RESTART THE ENGINE, THE LIGHT GOES OFF AND THE CAR RUNS FINE FOR A WHILE. I BELIEVE IT'S THE THROTTLE BODY

08/08/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG5AR******
Summary

I RECEIVED THE FORD SAFETY RECALL REGARDING THE FUEL SYSTEM SURFACE CRACK/LEAK, IN JANUARY 2016. IN FEBRUARY, I TOOK THE CAR TO THE DEALERSHIP AND WAS ADVISED I COULD NOT DRIVE IT OFF THE LOT DUE TO AN ACTIVE LEAK. THEY KEPT MY CAR AND HAVE PROVIDED ME WITH A LONER FOR THE PAST 6 MONTHS WHILE I HAVE WAITING FOR THEM TO PERFORM THE SAFETY RECALL REPAIR. I RECEIVED A CALL TODAY (8/8/16) THAT MY CAR MIGHT BE READY BY 8/12/16. THEY WILL CALL AND LET ME KNOW ON 8/10/16. THE PROBLEM IS, I HAVE HAD TO MOVE OUT OF STATE FOR WORK SINCE FEBRUARY, AND I WILL NOT BE ABLE TO PHYSICALLY RETURN TO MICHIGAN UNTIL 8/22/16. IT IS A 16-HOUR ROUND TRIP FOR ME TO RETURN THE RENTAL TO THE DEALERSHIP, AND THEY ARE TELLING ME I HAVE TO BE THERE BECAUSE THEY WILL NO LONGER PAY FOR THE RENTAL AFTER 8/10/16. I CALLED THE FORD RECALL DEPARTMENT DIRECTLY AND WAS TOLD I HAVE TO WORK THAT OUT WITH THE DEALERSHIP. SO IN MY CURRENT SITUATION, I AM GOING TO BE PENALIZED WITH PAYING FOR A RENTAL CAR FOR 12 DAYS. THIS IS A RENTAL CAR I DON'T WANT AND AM ONLY DRIVING BECAUSE OF FORD'S RECALL. SO DUE TO FORD'S RECALL I WILL HAVE TO SPEND AN ADDITIONAL $500 FOR THIS RENTAL. THEY HAVE MADE ME WAIT 6 MONTHS, BUT THEY CAN'T WAIT 12 DAYS. IT ISN'T RIGHT THAT I AM GOING TO HAVE TO SPEND MONEY DUE SOMETHING THAT IS FORD'S FAULT. I WOULD LIKE FORD TO CONTINUE PAYING MY RENTAL UNTIL 8/22/16 OR TO SHIP MY FORD FUSION TO ME IN KENTUCKY WHEN IT IS REPAIRED. MY CAR IS CURRENTLY BEING REPAIRED AT IMLAY CITY FORD IN IMLAY CITY, MI

08/08/2016
Components: SERVICE BRAKES
Incident Date: 08/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

IN AUG. 2010, WHILE LEAVING HOME ON OUR CANYON ROAD, AND ON A DOWNHILL INCLINE, I STOPPED WITHOUT INCIDENT TO LET A COUPLE OF CARS PASS ON A NARROW STRETCH. AFTER THEY PASSED I TAPPED THE ACCELERATOR AND SLOWLY (10-15MPH) ROLLED INTO A 90 DEGREE DOWNHILL TURN. WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE WHATSOEVER. I QUICKLY PUMPED THE STOOD ON THE BRAKE PEDAL WITH NO RESULTS. I HAD ONLY 2-3 SECONDS TO REACT AND AS I BEGAN TO GO STRAIGHT THROUGH THE TURN I JERKED THE WHEEL TO THE RIGHT AND RODE AN EARTHEN BANK UP AND OVER A BOULDER THAT STOPPED THE CAR. THE UNDERCARRIAGE WAS BADLY DAMAGED, TOTALING THE CAR. HAD I GONE STRAIGHT ANOTHER 4 FEET, I WOULD HAVE GONE OFF OF A CLIFF AND ONTO A HIGHWAY. THE CAR WAS ALWAYS PERFECTLY SERVICED AND HAD NO PROBLEMS PREVIOUSLY. FORD DID NOT RESPOND TO MY COMPLAINT.

08/07/2016
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

THIS FIRST HAPPENED TO ME ON JUNE 1, 2016. MY 2010 FORD FUSION LOSES POWER ONCE IN A WHILE WHEN DRIVING. A WRENCH LIGHT APPEARS ON THE DASH BOARD AND THE CAR STARTS TO SLOW DOWN, ACCELERATOR DOES NOT WORK AND SOMETIMES THE CAR STARTS TO SHAKE. YOU WILL HAVE TO PULL OVER, TURN THE CAR OFF FOR A FEW MINUTES AND THEN TURN IT OFF IN ORDER TO DRIVE IT UNTIL THE LIGHT COMES BACK ON AGAIN. IT IS VERY DANGEROUS TO DRIVE IT IN THE HIGHWAY AND SPECIALLY WHEN SPEED LIMIT ITS 50 AND TRUCKS OR OTHER CARS ARE COMING AT A HIGH SPEED BEHIND YOU BECAUSE YOU DO NOT KNOW WHEN THIS IS GOING TO HAPPEN TO YOU AGAIN. I HAVE THIS PROBLEM FOR A FEW WEEKS. I TOOK MY CAR FOR A RECALL FOR SOMETHING ELSE ON JUNE 24, 2016 AND I MENTIONED TO THEM ABOUT THIS ISSUE AND THEY SAID EVERYTHING WAS FINE. BUT I'M SURE IT WILL NOT BE FINE IF I GET INTO A CAR ACCIDENT AFTER COMPLAINING ABOUT THIS ISSUE. THE DEALER WILL ASK IF THE LIGHT ITS ON IN ORDER FOR THEM TO CHECK IT. BUT I HAVE MENTION THAT THE LIGHT GOES ON AND AS SOON AS YOU LOSE POWER AND TURN THE CAR OFF AND ON IT DISAPPEARS.

08/06/2016
Components: SEATS
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION. I HAVE TAKEN THE CAR INTO THE DEALERSHIP AND I WAS TOLD THE HEATING UNIT WOULD COST ALMOST $400 AND TO REPLACE THE LEATHER SEAT IS OVER $1000. OVER THE PAST FEW YEARS IN MICHIGAN, I HAVE HAD OVER A 10% PAY CUT AS A TEACHER. I CAN NOT AFFORD TO FIX THIS COMMON PROBLEM. PLEASE ASK FORD TO FIX THIS PROBLEM WITH NO COST.

08/04/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN AT A STOP IT STOPS RUNNING. THE IDLE SPEED DROPS AND FLUCTUATES. IT IS STALLING WHEN STOPPED. WRENCH LIGHT CAME ON AND LASTED 20 MILES AND THEN WENT OFF.

08/04/2016
Components: STEERING
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WHILE DRIVING ON A STATE HIGHWAY IN SC (SPEED LIMIT WAS 55), THE LOW TIRE PRESSURE LIGHT CAME ON FOLLOWED BY "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRACK. LET ME NOTE THE CAR WAS BEING DRIVEN BY MY 21 YEAR OLD DAUGHTER. THE POWER STEERING STOPPED WORKING. MY DAUGHTER HAD TO DRIVE/WRESTLE THE CAR WITHOUT POWER STEERING. AFTER GETTING THE TIRE PRESSURE ISSUED FIXED, I TOOK THE CAR TO A FORD DEALERSHIP TO HAVE THE WARNINGS DIAGNOSED. THE CAR PRODUCED CODE P07AE-09. ACCORDING TO A NHTSA INVESTIGATION REPORT (PE14030) THIS HAS BEEN A PROBLEM ON 2010 FUSIONS. THE FORD DEALER STATES THE CAR'S VIN DOES NOT PROVIDE FOR A REPAIR AS DIRECTED IN THE NHTSA INVESTIGATION REPORT AND WANTS $1,870 TO CORRECT THE PROBLEM. THEY ARE STATING IT NEEDS A NEW STEERING SYSTEM WHICH IS WHAT IS DESCRIBED IN THE NHTSA INVESTIGATION REPORT.

08/04/2016
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

COMPLETE POWER STEERING FAILURE SAME AS DESCRIBED WITH 2011 AND LATER MODELS.

08/03/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE FUEL SYSTEM, GASOLINE; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD LEAK FUEL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/01/2016
Components: STEERING
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

CAME OUT TO MY CAR TO GO OUT AND WHEN I TURNED IT ON THE DASHBOARD STARTED BEEPING AND AN ERROR MESSAGE CAME UP "SERVICE POWER STEERING NOW". THE POWER STEERING WENT OUT AND THE WHEEL IS STIFF NOW. LAST YEAR, I PAID 1800 TO REPLACE THE RACK AND PINION AND NOW THIS IS HAPPENING. I TOOK IT TO THE FORD DEALER AND THEY WANT 2000 TO FIX THIS PROBLEM.

07/29/2016
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2016
Crash: No
Fire: No
Summary

I HAVE MULTIPLE ITEMS THAT HAVE COME ABOUT ALL OF A SUDDEN OVER THE LAST MONTH OR TWO FOR NO APPARENT REASON. 1.) FUEL FILL INLET MESSAGE HAS APPEARED ON THE DASH, ALONG WITH THE CHECK ENGINE LIGHT. 2.) DRIVER SIDE DOOR HANDLE JUST STOPPED WORKING. 3.) THE AIR CONDITIONER HAS INTERMITTENTLY STOPPED WORKING. COOL AIR COMES AND GOES, AND FROM THE OUTSIDE OF THE CAR IT SEEMS THE FAN STAYS ON ALL THE TIME.

07/29/2016
Components: STEERING
Incident Date: 07/28/2016
Crash: No
Fire: No
Summary

I HAD JUST ARRIVED AT MY DESTINATION AND THE CAR HAD DISPLAYED A "SERVICE POWER STEERING NOW." I LEFT AND WENT IN THE STORE; WHEN I CAME BACK OUT AND TURNED ON THE CAR THE WHEEL WOULDN'T BUDGE. I HAD IT TOWED TO THE DEALERSHIP TODAY TO SEE WHAT IS WRONG WITH THE POWER STEERING.

07/28/2016
Components: STEERING
Incident Date: 07/22/2016
Crash: No
Fire: No
Summary

I CONTINUOUSLY HAVE POWER STEERING FAILURE AND HAVE TO STEER MANUALLY. I STARTED THE CAR GOT A LOW TIRE PRESSURE NOTICE AND WENT TO GET AIR. ON THE WAY TO THE AIR PUMP, I GOT A SERVICE POWER STEERING MESSAGE. I PUT AIR IN THE TIRE. WHEN I GOT BACK INTO THE VEHICLE, THE STEERING WHEEL WOULDN'T TURN. I CHANGED THE TIRE AND STILL NO POWER STEERING. I'VE SEEN NUMEROUS COMPLAINTS ABOUT IT AND THE COST BEING AROUND $1500. FORD'S DEALERSHIP IS THE ONLY PLACE IN MY AREA THAT CAN FIX IT.

07/27/2016
Components: POWER TRAIN
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY 2010 FORD FUSION STARTED EXPIERENCING TRANSMISSION PROBLEMS WHILE AT A TRAFFIC LIGHT LAST WEEK. THE CAR SUDDENLY WENT INTO NEUTRAL WHILE THE GEAR SHIFT WAS IN THE DRIVE POSITION. AFTER PUSHING THE GAS PEDAL TO THE FLOOR FOR SEVERAL SECONDS THE CAR SLAMED INTO GEAR. I TOOK IT IMMEDIATELY FOR REPAIR. THERE HAVE BEEN NO ISSUES WITH THIS TRANSMISSION PROIR TO THIS EVENT. THE CAR HAS EXACTLY 111,856 MILES ON IT TO DATE. THE FORD DEALERSHIP DID AN UPDATE ON THE POWERTRAIN CONTROL MODULE AND TRANSMISSION CONTROL MODULE. THIS DID NOT FIX THE PROBLEM. UPON FURTHER INSPECTION, THE CAR WAS FOUND TO NEED A COMPLETE TRANSMISSION REPLACEMENT. I DID SOME RESEARCH AND FOUND HUNDREDS OF COMPLAINTS ONLINE ABOUT FORD FUSIONS HAVING TRANSMISSION ISSUES. I CONTACTED FORD SO THAT THEY COULD DOCUMENT YET ANOTHER COMPLAINT ABOUT ONE OF THEIR FUSIONS HAVING TRANSMISSION FAILURE, AND ASKED THAT THERE BE A RECALL ISSUED. THEY SAID THEY HAD NO INTENTION OF ISSUING A RECALL. SO I AM ASKING THE NHTSA TO PUT SOME PRESSURE ON THEM TO SERIOUSLY CONSIDER ISSUING A RECALL BEFORE SOMEONE GETS INJURED DUE TO A TRANMSSION FAILURE ON THE ROAD.

07/26/2016
Components: STEERING
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE ORANGE WARNING LIGHT FOR STABILITY CONTROL SYSTEM CAME ON ONCE PERHAPS 6 WEEKS AGO, BUT IN A SHORT PERIOD OF TIME WENT OFF, WHILE I WAS ON THE FREEWAY. NOTHING ELSE UNTIL 10 DAYS AGO WHEN STEERING LOCKED AS I TURNED LEFT TO LEAVE A PARALLEL PARKING PLACE--ALONG WITH AN "ADVANCETRAC SERVICE NEEDED" MESSAGE ON DASH. FORD SERVICE DID ANALYSIS, FOUND "THE ELECTRONIC STEERING GEAR IS BAD AND ESTIMATE TO REPAIR $1900." PART #61358; CODES THEY RETRIEVED WERE U3000-49 AND U3000-72. CAR IS SERVICED REGULARLY AND VERY RECENTLY HAD ITS 60K SERVICING. I CAN'T AFFORD THE $1900 SO WANTED TO GET ESTIMATES FROM OTHER AUTOMOTIVE SERVICE PROVIDERS.TO SEE IF I COULD DUPLICATE WHAT HAD HAPPENED, I DID A TEST DRIVE AROUND MY BLOCK THIS MORNING AND PARALLEL PARKED AGAIN WHERE I WOULD NEED TO TURN LEFT AGAIN AFTER TURNING ENGINE OFF AND RESTARTING. A "POWER ASSIST FAULT" MESSAGE CAME ON AND AGAIN THERE WERE SEVERAL SECONDS WHEN THE STEERING WAS NOT UNDER MY CONTROL. THIS APPEARS TO BE A TOO-COMMON PROBLEM.

07/25/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I JUST HAD TO PAY 1900. TO HAVE MY 2010 FORD FUSION POWER STEERING FAULT ASSIST REPAIRED, ALTHOUGH IT APPEARS THE 2011-2012 MODELS ARE INCLUDED IN THE RECALL. THE POWER STEERING GOES OUT, AND THE CAR IS THEN NOT ABLE TO BE DRIVEN. IF THIS HAPPENS WHEN YOU ARE DRIVING YOU LOSE COMPLETE CONTROL OF THE CAR. I HAVE OWNED AND DRIVEN FORDS FOR OVER 15 YEARS (TAURUS AND FUSION) THAT I BOUGHT BRAND NEW, AND I MAINTAIN MY GARAGE KEPT CARS. MY FUSION HAS 73,000 MILES SO THE POWER STEERING SHOULD NOT GO OUT ON MY CAR AT NO FAULT OF MY OWN. THIS POWER STEERING FAULT SHOULD BE COVERED UNDER A RECALL BEFORE MORE ACCIDENTS AND OCCURRENCES HAPPEN ENDANGERING PEOPLES SAFETY. I DRIVE WITH LITTLE CHILDREN IN MY CAR REGULARLY AND I AM THANKFUL I WAS ALONE WHEN MY STEERING WENT OUT. PLEASE CONSIDER INCLUDING THIS POWER STEERING FAULT ASSIST PROBLEM IN 2010 FORD FUSIONS TO BE A RECALL. IT IS DANGEROUS AND VERY COSTLY TO BE FIXED AS I HAVE LEARNED. THANKS FOR YOUR CONSIDERATION.

07/25/2016
Components: STEERING
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

AFTER TURNING THE IGNITION ON POWER STEERING FAILED TO WORK. I TURNED IGNITION OFF AND ON AGAIN AND POWER STEERING WORKED. FAULTY POWER STEERING RACK.

07/24/2016
Components: POWER TRAIN
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

LOSS OF POWER DURING ACCELERATION, DUE TO TRANSMISSION NOT SHIFTING PROPERLY. THE ENGINE RUNS AT HIGH RPM, BUT CAR DOESN'T MOVE. THIS ONLY HAPPENS AFTER CAR/TRANSMISSION HAS BEEN DRIVEN FOR HOUR OR MORE. IT APPEARS BASED ON INTERNET SEARCHING, TO BE A COMMON PROBLEM WITH 6F35 TRANSMISSIONS IN FUSIONS AND ESCAPES. THIS HAPPENS MOSTLY ON CITY DRIVING - WHICH AFTER IT IS ON HIGHWAY SPEEDS IS IN THE TOP GEAR. ON HOT DAY, WHEN THE CAR IS WELL WARMED UP, STOP AND GO TRAFFIC IS VERY DIFFICULT AND COULD CAUSE ACCIDENTS.

07/23/2016
Components: STEERING
Incident Date: 07/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING ASSIST FAILS. POWER STEERING ASSIST FAILURE FLASHES ON THE DISPLAY AND THE VEHICLE BECOMES NEARLY IMPOSSIBLE TO STEER. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALARM CHIMED, POWER STEERING ASSIST FAILURE FLASHED ON THE DASH DISPLAY, AND THE CAR WAS SUDDENLY WITHOUT STEERING. I WAS ABLE TO PULL BACK INTO THE DRIVEWAY WITHOUT AN ACCIDENT BUT IF THIS HAD HAPPENED ON THE HIGHWAY GOING TO WORK THIS WOULD HAVE BEEN A CATASTROPHE. AFTER CHECKING FOR LOOSE WIRES OR OTHER OBVIOUS DEFECT UNDER THE HOOD, I DECIDED TO RESTART THE CAR. WHEN IT STARTED THERE WAS NO PROBLEM. I DECIDED NOT TO DRIVE IT THAT DAY ( I ALSO OWN A 2007 F-150) AND TOOK OUR OTHER FORD VEHICLE. TODAY WHEN I WENT OUT TO CHECK IT AGAIN THE PROBLEM HAS RETURNED AND I CAN NO LONGER DRIVE IT.

07/22/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE CONTROL BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

07/20/2016
Components: WHEELS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I PURCHASED THE VEHICLE IN DEC 2010. A RECALL NOTICE IN JAN. 2012 STATED "THE WHEEL STUDS ON YOUR VEHICLE MAY FRACTURE." WHEN I BROUGHT THE CAR IN FOR THAT RECALL IN APRIL 2012, THE DEALERSHIP REPLACED ONE BROKEN WHEEL STUD BUT DIDN'T INDICATE WHICH WHEEL. IN APRIL 2013, A WHEEL STUD ON THE FRONT DRIVER'S SIDE BROKE AND THE DEALERSHIP REPLACED IT NOTING THE RECALL. IN JUNE 2016, A WHEEL STUD ON THE FRONT PASSENGER SIDE BROKE. NOW FORD IS CLAIMING THAT THE WHEEL STUDS WERE NOT RECALLED AND REFUSED TO COVER THE REPAIR COSTS EVEN THOUGH THE 2012 LETTER OPENS WITH THAT REMARK. THE FORD REPRESENTATIVE ACKNOWLEDGED THAT IT IS RARE THAT WHEEL STUDS BREAK WHICH LEADS ME TO BELIEVE THAT THERE IS A MANUFACTURING DEFECT IN THE STUDS ON MY VEHICLE. I HAVE NOT HAD THIS PROBLEM ON ANY PREVIOUS VEHICLES THAT I'VE OWNED AND HAVE NOT CHANGED MY MANNER OF MAINTENANCE SO I DO NOT BELIEVE MY ACTIONS ARE CAUSING THE STUDS TO BREAK. HAVING EXPERIENCED THREE WHEEL STUD FAILURES IN FIVE YEARS, IT APPEARS THAT THE WHEEL STUDS WERE NOT RELIABLY MANUFACTURED, HAVE AN INCREASED RISK OF BREAKING UNDER NORMAL CONDITIONS, AND POSE A SAFETY RISK FROM POSSIBLE WHEEL SEPARATION.

07/20/2016
Components: STEERING
Incident Date: 07/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE ELECTRONIC POWER STEERING FAILS, REQUIRING THE VEHICLE TO BE SHUT OFF IN ORDER TO RESET IT. THE VEHICLE WAS STATIONARY.

07/20/2016
Components: WHEELS
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE WHEEL LUG STUDS FRACTURED ON BOTH FRONT WHEELS OF THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PURCHASED PARTS TO REPAIR THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 89,500.

07/19/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHEN VEHICLE IS STATIONARY THROTTLE DECREASES TO BELOW 500 RPM, AND SOMETIMES STALLS. TRANSMISSION AND ENGINE CHECK COME IN INTERMITTENTLY. FORD AWARE OF THE THROTTLE BODY AND ACCELERATOR PROBLEM BUT WON'T FIX IT UNTIL BROKEN. TOOK IT TO DEALERSHIP AND PAID $125 FOR DIAGNOSTIC BUT THEY TOLD ME THERE IS NO PROBLEM. I CALLED FORD AND THEY JUST REFERRED ME BACK TO THE DEALERSHIP STATING THEY ARE AWARE OF THE PROBLEM BUT WON'T FIX IT UNTIL IT IS BROKEN. PLEASE HELP, I CAN'T DRIVE THE CAR DUE TO THE SAFETY CONCERN.

07/18/2016
Components: STEERING
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING RECALL - RECEIVING "POWER STEERING ASSIST FAULT". WHEN IN PARK AND PUTTING VEHCILE INTO DRIVE, WE'RE GETTING THE FAULT MESSAGE. IT IS MY UNDERSTANDING THERE IS THE SAME RECALL FOR 2011 FORD FUSIONS. WE HAVE 2010 FORD FUSION. WE ARE NOW DOWN ONE VEHICLE AS WE WERE TOLD IT WILL BE $2,500 TO REPAIR.

07/17/2016
Components: STRUCTURE
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

MY 2010 FORD FUSION DRIVERS DOOR HANDLE BROKE FROM THE INSIDE

07/15/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

ENGINE STALLS/SHUTS DOWN WHILE DRIVING. CHECK ENGINE LIGHT CAME ON. ALARM P2111 CAME UP. THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. MY VEHICLE STALLED WHILE TURNING LEFT WITH ONCOMING TRAFFIC. IT DID THIS 3 TIMES WHILE DRIVING HOME FROM WORK. THIS IS AN INTERMITTENT ISSUE. I TAKE IT TO THE DEALER, THEY ADJUST, IT WORKS FOR A WHILE, THEN OCCURS AGAIN. THIS IS A VERY DANGEROUS PROBLEM.

07/14/2016
Components: STEERING
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0AXAR2******
Summary

TWICE NOW A POWER STEARING ASSIST FAULT HAS APPEARED ON THE DASH. WHEN THIS HAPPENS, THE VEHICLE BECOMES UN-STEERABLE. THIS IS VERY DANGEROUS, AND HAS MANY COMPLAINTS FILED ALREADY. THIS HAPPENS IN MOTION, UNDER NORMAL DRIVING CONDITIONS.

07/14/2016
Components: STEERING
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA8AR******
Summary

I HAVE A CUSTOMER WITH A 2010 FUSION THAT HAS A FAILED STEERING RACK,NOT INCLUDED IN RECALL SINCE IT IS NOT BETWEEN 2011 AND 2016.CUSTOMER NARROWLY MISSED RAMMING INTO MY SHOP BECAUSE WAS UNABLE TO STEER.WE CALLED DEALER AND FOMOCO AND WAS TOLD THEY COULD NOT DO ANYTHING EVEN THOUGH THIS IS A SERIOUS SAFETY ISSUE.THERE IS CURRENTLY A CLASS ACTION LAWSUIT INVOLVING THESE CARS AND PEOPLE HAVE BEEN HURT.THE REPAIR IS 1600 DOLLARS AT MY SHOP AND OVER 2000 DOLLARS AT THE DEALERSHIP. I THINK I'M GOING TO GO THE LOCAL NEWS MEDIA AND SEE IF THEY CAN HELP-DO YOU HAVE ANY RECOURSE? MY NAME IS [XXX] -OWNER OF L&S AUTOMOTIVE INC. MY PHONE NUMBER IS [XXX].THE CUSTOMERS NAME IS [XXX] AND HER PHONE IS [XXX].PLEASE SEE IF YOU CAN INVESTIGATE THIS CASE, THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/13/2016
Components: STEERING
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING ON INTERSTATE 77 SOUTH JUST BEFORE EDENS FORK EXIT , CHARLESTON WV 25312. THE ROAD WAS DOWNHILL AND CURVED TO THE LEFT. WITHOUT ANY SIGN OF TROUBLE THE STEERING WHEEL JERKED TO THE RIGHT I HAD TEMPORARILY LOST CONTROL OF VEHICLE WHICH MADE THE CAR SWERVE OFF ROAD AND HEADED TOWARD CONCRETE DRAINAGE DITCH AND OFF INTERSTATE INTO THE WOODS. I WAS LUCKY I GOT BOTH HANDS ON STEERING WHEEL AND HAVING LOST THE POWER STEERING WAS DRIVING MANUALLY SO TO SPEAK WAS ABLE TO GET CAR TURNED PARTIALLY SIDEWAYS AND SLID IN THE GRAVEL INTO THE CONCRETE DRAINAGE DITCH WHICH WAS WELL ENOUGH BEVELED TO ALLOW ME TO SLOWLY SLIDE INTO THE DITCH, WHERE MY CAR CAME TO A STOP. I WAS TRAVELING IN THE RIGHT CRUISING LANE SO NOTHING WAS TO MY RIGHT. HAD I BEEN IN THE PASSING LANE AND PASSING TRAFFIC I WOULD HAVE ENDED UP CAUSING AN ACCIDENT, NO DOUBT IN MY MIND. I HAVE FOUND OUT THAT THERE HAS BEEN A RECALL OF THE 2011-12 FORD FUSIONS BECAUSE OF THE FAILURE OF THE ELECTRIC MOTOR THAT WERE PLACED INTO THOSE FUSIONS TO POWER ASSIST THE STEERING. I HAVE SINCE LEARNED THAT SOME IF NOT ALL OF THE 2010 FORD FUSIONS HAVE THE SAME STEERING MECHANISM AS THE 2011 AND 2012 FORD FUSIONS. I DO KNOW THAT IF YOU ORDER THE COMPLETE RACK AND PINION UNIT FOR 2010 FORD FUSION IT IS THE SAME REPLACEMENT AS THE 2011 AND 2012 USES. SO I WOULD LIKE TO FILE MY OWN COMPLAINT ABOUT MY EXPERIENCE WITH THE POWER ASSIST STEERING MECHANISM ON MY 2010 FORD FUSION. I THINK THE 2010 FORD FUSION SHOULD INCLUDED ON THE RECALL. I COULD HAVE VERY EASILY BEEN INVOLVED IN A SERIOUS SINGLE OR MULTIPLE CAR ACCIDENT. I AM OLD ENOUGH TO HAVE DRIVEN VEHICLES THAT DIDN'T HAVE POWER STEERING AND THAT HELPED ME ALSO IN AVOIDING AN ACCIDENT. I WAS DRIVING MY DAUGHTERS 2010 FORD FUSION WHEN IT HAPPENED. I AM NOT SURE IF SHE COULD HAVE AVOIDED AN ACCIDENT IF SHE HAD BEEN DRIVING IT.

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO NO FURTHER COMMUNICATION FROM DEALERSHIP ON REPLACEMENT PARTS TO REPAIR RECALL. *SMD

07/12/2016
Components: STEERING
Incident Date: 07/10/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,669. THE VIN WAS NOT PROVIDED.

07/12/2016
Components: ENGINE
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

WATER PUMP IN MY 2010 FORD FUSION SPORT (3.5 LITER V6 ENGINE) FAILED, CAUSING SEVERE ENGINE DAMAGE AND SUDDEN OVERHEATING. THE VEHICLE WAS IN MOTION ON A CITY STREET WHEN I NOTICED THE TEMPERATURE GAUGE RISING QUICKLY TO THE TOP. I HAD TO PULL OVER IMMEDIATELY. THE CAR ONLY HAD 54,000 MILES ON THE ODOMETER AND HAD BEEN WELL MAINTAINED WITH DOCUMENTED REGULAR OIL CHANGES AND PERIODIC MAINTENANCE PERFORMED AT THE DEALERSHIP.

07/11/2016
Components: STEERING
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WAS DRIVING CAR AND POWER STEERING JUST QUIT WORKING THIS IS VERY DANGEROUS!!!!. HAD TO HAVE CAR TOWED.

07/11/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

CAR LOOSES POWER AND THE CHECK ENGINE AND TRANSMITION LIGHT COMES ON CAR WHILE DRIVING AT LOW RPMS WHILE DRIVING ON CITY STREETS . HAD TO PULL OVER AND SHUT OFF CAR AND RESTART IN ORDER TO DRIVE HOME . HAD COMPUTER SYSTEM SCANED AND A P2119 CODE COMES UP FOR THROTTLE BODY . JUST HAD CAR IN FOR A 15S34 RECALL PURGE VALVE ASSY AND HAS BEEN DOING THIS SINCE . CLEARED CODE AND FOR A COUPE OF DAYS ITS FINE THEN IT STARTS ALL OVER AGIN

07/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE DRIVERS SIDE SUN VISOR BECOMES LOOSE AND FALLS DOWN IN MY DRIVERS VIEW WITHOUT ME EVEN PULLING IT DOWN WHILE I AM DRIVING.THIS ALSO HAPPENS ONCE IN A WHILE ON THE PASSENGER SIDE TOO. THIS HAPPENS AS THE CAR IS IN MOTION USUALLY ON THE HIGHWAY BUT HAS HAPPENED ON CITY STREETS AS WELL. THIS HAPPENS A COUPLE OF TIMES A WEEK.

07/08/2016
Components: STEERING
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE STEERING GEAR ASSEMBLY WAS REPLACED A SECOND TIME IN AUGUST OF 2014, BUT THE FAILURE RECURRED IN JULY OF 2016. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

07/08/2016
Components: STEERING
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING ASSIST FAULT APPEARED ON DASH AND THEN CAR LOST POWER STEERING.

07/07/2016
Components: WHEELS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA7AR******
Summary

FOLLOWING THE REPAIR IN ACCORDANCE WITH A 2011 RECALL ON THE WHEEL LUGS, THE LUGS CONTINUE TO BREAK OFF THE WHEELS. THE TIMES I HAVE NOTICED IT HAPPENING I WAS TURNING AT A SLOW SPEED IN OR OUT OF A DRIVEWAY. IT SEEMS TO CAUSE STRESS ON THE LUGS WHEN I TURN THE WHEEL. LAST TIME IT HAPPENED I HEARD A POP AND THEN THE NEXT TIME I PULLED OUT OF A PARKING LOT I HEARD IT AGAIN AND A LUG HAD FALLEN OFF. THIS HAS HAPPENED AT LEAST FOUR TIMES SINCE THE ORIGINAL RECALL REPAIR.

07/06/2016
Components: WHEELS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS TAKEN TO HAVE THE TWO FRONT TIRES REPLACED, THE STUD ON THE FRONT DRIVER SIDE WHEEL WAS FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,380.

07/06/2016
Components: STEERING
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

07/05/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTERWARDS, THE THROTTLE BODY AND TRANSMISSION WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ON THE HIGHWAY WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE AFTER RESTARTING THE VEHICLE. THE DEALER WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES SINCE THE FIRST FAILURE. THE CONTACT NOTIFIED ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 84,000.

06/30/2016
Components: AIR BAGS
Incident Date: 05/09/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000. THE VIN WAS UNAVAILABLE.

06/30/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS STOPPED AT AN INTERSECTION, IT LOST POWER WHILE ATTEMPTING TO ACCELERATE. THE VEHICLE ROLLED AS IF IT WERE SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY FAILED AND NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,180.

06/29/2016
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

MY SON WAS DRIVING ON THE INTERSTATE WHEN ALL OF A SUDDEN THE CAR LOST POWER AND HE COULD NOT ACCELERATE. HE HAD TO CROSS LANES TO PULL OVER TO THE SHOULDER. TURNED THE CAR OFF AND THEN RESTARTED. CAR RAN OKAY. I CALLED FORD AFTER THIS HAPPENED TWICE. THEY INFORMED ME THAT THE CAR WAS OVER THE MILEAGE ALLOWED AND WAS NOT COVERED. THEY SAID THEY SENT OUT A CSP#13N03. I DID NOT RECEIVE THIS LETTER. I THINK THAT THIS SHOULD BE A SAFETY RECALL AND NOT JUST A BULLETIN. HE ALMOST GOT HIT BOTH TIMES WHEN THIS HAPPENED.

06/29/2016
Components: SERVICE BRAKES
Incident Date: 06/26/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO OPERATE NORMALLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS VERY HARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.

06/29/2016
Components: SERVICE BRAKES
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE BRAKES FAILED TO ENGAGE TWICE WHILE IN A RESIDENTIAL DRIVEWAY. THE FAILURE ALSO OCCURRED WHILE DRIVING APPROXIMATELY 20 MPH AND THE BRAKE PEDAL DID NOT FULLY FUNCTION WITHOUT BEING PUMPED AND APPLYING PRESSURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS TO SCHEDULE A REPAIR APPOINTMENT WITH THE DEALER TO DETERMINE A REPAIR SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. UPDATED 08/22/17*LJ *CN

06/26/2016
Components: ENGINE
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DRIVING ON HIGHWAY AND CAR JUST LOST POWER. WRENCH LIGHT CAME ON. COULD ONLY DRIVE ABOUT 5 MPH. CAR WAS SHAKING/ CHUGGING AS I TRIED TO GIVE SOME GAS. SHUT CAR OFF AND WAITED 5 MINUTES AND CAR RAN GOOD. HAPPENED AGAIN ABOUT HALF HOUR LATER. THIS HAPPENS ABOUT ONCE EVERY MONTH WITH THE CAR BUT THIS IS THE FIRST TIME WHILE HIGHWAY DRIVING. VERY DANGEROUS. USUALLY HAPPENS AT LOWER SPEEDS BUT THIS TIME I WAS GOING ABOUT 30 MPH (COASTING) AND WENT TO GIVE IT SOME GAS AND SUDDENLY THE ENGINE HAD NO POWER. WHENEVER THIS HAPPENED PREVIOUSLY, I WOULD RESTART THE ENGINE . IT WOULD REV IN NEUTRAL OK, BUT IF YOU PUT IT IN DRIVE, THE WRENCH LIGHT WOULD COME ON AGAIN AND YOU WOULD HAVE NO POWER. IF YOU LET THE CAR REST FOR A MINUTE OR TWO BEFORE RE-STARTING CHANCES ARE YOUR OK.

06/26/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

FUEL CAP CODES, EMISSION CONTROL CODES AND THROTTLE ACTUATOR CONTROL CODE ARE NOW ON ALL THE TIME. I HAD TAKEN IT BACK TO FORD, BUT LIGHT HAD WENT OUT AT THE TIME. I WAS TOLD THAT THE CODES DO NOT LOG IN ECM. I WAS TOLD THEY COULD HOOK UP EQUIPMENT, THERE WOULD BE NO CODES AND THE COST $90.00. I LEFT. ON A SHORT TRIP THIS WEEKEND WE HAD PROBLEMS WITH ALL CODES STAYING ON AND NEW ONE FOR THROTTLE WHEN CRUISE WOULD NOT SET. I STOPPED AT AUTOZONE AND THEY COULD PRINT OUT STORED CODES. THEY ARE P0455, P0457,P2119. THEY HAVE PERFORMED AND THROTTLE RECALL ONCE AND I HAVE A LETTER FROM FORD ABOUT A RECALL, BUT NO RESPONSE AS OF YET. AS OF TODAY THE DASH SERVICE WRENCH HAS RESET. THE PROBLEMS START OVER A YEAR AGO ON TRIPS TO FLA. BUT LIGHTS ALWAYS SEAMED TO RESET AFTER SEVERAL KEY RECYCLES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/25/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG8BA******
Summary

WILL APPROACHING A STOP LIGHT ON GODDARD AND FORT ST. CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE STARTED ACROSS FORT ST AGAINST RED LIGHT WHILE I WASH PLAYING DODGEM CARD ONLY WAY TO STOP CAR WAS TO SLAM IT IN PARK AND TURN IT OFF THIS IS THE SECOND TIME THIS HAS HAPPENED THE FIRST TIME I STARTED CAR AND MOTOR RACING TURNED OFF TO STOP.

06/25/2016
Components: STEERING
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING ON THE CAR WENT OUT ALL OF A SUDDEN AND THE WHEEL COULD NOT BE TURNED AT ALL. A WARNING SAYING SERVICE ADVANCETRAC CAME ON. THIS ALMOST CAUSED AN ACCIDENT!

06/25/2016
Components: STEERING
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TWO YEARS LATER I WAS STOPPED AT A 3 WAY STOP MAKING A LEFT HAND TURN AT A MIDDLE SCHOOL FOOTBALL FIELD. AS I WAS MAKING MY TURN MY CAR WOULD NOT MAKE THE TURN. MY CAR WENT STRAIGHT AND LUCKILY THERE WAS NO ONE THERE. THE GROUND WAS LEVEL OR MY CAR WOULD HAVE BEEN DAMAGED. I HAD NO STEERING OR BRAKES AND I THOUGHT MY CAR HAD WENT DEAD. WHEN I TRIED TO RESTART THE CAR I REALIZED MY CAR WAS RUNNING AND BELLS WERE CHIMING ALONG WITH ADVANCE TRAC POWER STEERING FAILURE. I HAD NO WARNING WHATSOEVER. THIS WAS IN APRIL 2015. ALMOST $2000.00 DOLLARS TO REPAIR. GUESS WHAT HAPPENS 1 YEAR LATER WHILE I AM DRIVING DOWN THE ROAD. THERE ARE STATE PRISONERS SLOWING TRAFFIC WHEN MY POWER STEERING GOES OUT AGAIN WITH NO WARNING WHATSOEVER. WHEN I CALLED THE DEALERSHIP THAT DID THE REPAIR I WAS TOLD THERE WAS A WARRNATY ON PARTS BUT I WOULD HAVE TO PAY LABOR. AFTER CONTACTING FORD I WAS TOLD THAT PARTS AND LABOR WERE BOTH COVERED. I WILL TAKE IT TO ANOTHER DEALERSHIP TO GET THE REPAIR. WHEN I THINK ABOUT DRIVING CROSS COUNTRY WITH OUR 3 GRANDCHILDREN AND THINK ABOUT THIS HAPPENING ON THE CURVY MOUNTAIN ROADS IT TERRIFIES ME. I AM DISGUSTED WITH FORD. THEY SHOULD HAVE A RECALL ON THIS YEAR MODEL CAR JUST LIKE THEY DID THE OTHER YEARS. I AM TIRED OF HAVING THIS CAR IN THE SHOP WITH ALL THE MAJOR REPAIRS. I DO HAVE REPAIR RECORDS THEY ARE NOT WITH ME AT THE MOMENT.

06/25/2016
Components: ENGINE
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

WE PURCHASED THE CAR USED IN 2013 AND HAD TO HAVE A MOTOR PUT IN 3 DAYS AFTER PURCHASING. THE ENGINE LIGHT CAME ON AND WE TOOK IMMEDIATELY TO A MECHANIC AND THE MOTOR WAS REPLACED.

06/23/2016
Components: POWER TRAIN
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THROTTLE BODY ACCELERATOR. STARTED THE VEHICLE, ENGINE AND WRENCH LIGHT ON. CAR ACCELERATION WAS JERKY, ALMOST STALLED, AND UNDERPOWERED. INTERNET STATES THIS IS A COMMON PROBLEM, BUT NO RECALL.

06/23/2016
Components: POWER TRAIN
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

REPORTED MY FORD FUSION ELECTRONIC THROTTLE BODY ISSUE YESTERDAY. LOST POWER WHILE DRIVING IN RUSH HOUR TRAFFIC ON THE FREEWAY - TERRIFYING EXERIENCE. IT IS FIELD SERVICE ACTION 13N03. TOOK TO DEALERSHIP TODAY AND THEY CAN'T DIAGNOSE BECAUSE THE WRENCH LIGHT IS NOT ON RIGHT NOW. READING POST, OTHER OWNERS STATE LIGHT GOES ON AND OFF UNTIL CAR IS DRIVABLE. MY CAR JUST STARTED ACTING UP, BUT I CAN'T GET IT FIXED SINCE IT IS NOT A RECALL. THIS CAR IS UNSAFE TO DRIVE. I'VE ATTACHED MY CONVERSATION WITH FORD CUSTOMER SERVICE CHAT.

06/20/2016
Components: POWER TRAIN
Incident Date: 05/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SINCE THE RECALL WAS DONE, MY POWERTRAIN HAS NOT RAN RIGHT. I DON'T KNOW IF THIS THE PROBLEM, BUT I DIDN'T HAVE THE PROBLEMS UNTIL AFTERWARDS. PROBLEM STARTS IN THE MORNING.

06/20/2016
Components: ELECTRICAL SYSTEM,VISIBILITY,STRUCTURE
Incident Date: 06/19/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE DOWN BUTTON WAS DEPRESSED ON THE FRONT DRIVER'S SIDE WINDOW, THE WINDOW FAILED TO ROLL DOWN. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN FROM THE INSIDE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE FRONT PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. THE VIN WAS UNAVAILABLE.

06/20/2016
Components: STEERING
Incident Date: 06/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 20 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL COMPLETELY SEIZED. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CONCRETE EDGE. THE PASSENGER SIDE DOOR AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,873.

06/19/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

STALLS IN TRAFFIC, GOES INTO "LIMP" MODE OR SHUTS DOWN COMPLETELY. GOOGLE SAYS ETB PROBLEM THAT DESCRIBES THE ISSUE EXACTLY.

06/17/2016
Components: STEERING
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

LUCKILY I WAS IN A PARKING LOT PREPARING TO LEAVE INSTEAD OF ON THE ROAD LIKE SOME OF THE PEOPLE I'VE READ ABOUT. I PUT THE CAR IN REVERSE AND COULDN'T TURN THE WHEEL WITHOUT GREAT EFFORT. I HAD TO STRAIN TO GET THE CAR HOME. WHY ISN'T THIS PART OF THE RECALL? IT'S ABSOLUTELY RIDICULOUS THAT FORD CAN SELL CARS THEY KNOW ARE DEFECTIVE. I CAN IN NO WAY AFFORD THE $1000+ IT'LL COST TO FIX A MISTAKE THEY ALREADY KNEW WAS THERE. FORD IS HORRIFIC. IS THERE ANY WONDER WHY PEOPLE BUY IMPORTS?

06/16/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THROTTLE BODY FAILURE. A KNOWN HIGH FAILURE ITEM WHICH FORD HAS IGNORED. CAR WENT INTO LIMP MODE WHILE ON THE FREEWAY AT 75 MPH, ABLE TO MAINTAIN 40 MPH WITH BARRICADES PREVENTING GETTING TO A SAFE LOCATION. THIS IS A SAFETY ISSUE! AT A MINIMUM FORD SHOULD NOTIFY ALL OWNERS THIS IS AN ISSUE VERY LIKELY TO HAPPEN AND SHOULD BE INSPECTED BY FORD. THE SERVICE WRITER KNEW EXACTLY WHAT IT WAS WHEN I DROPPED THE CAR OFF, SEEN IT MANY TIMES.

06/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MY 2010 FORD FUSION SUDDENLY LOST POWER WHEN ACCELERATING TO GET ON THE HIGHWAY. IT WAS DURING A BUSY TIME AND WAS VERY DANGEROUS. THE CAR WENT TO LIMP MODE. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME IT WAS NOT COVERED BY THE EXTENDED WARRANTY I HAVE. THEY DID ACKNOWLEDGE THAT THIS WAS A COMMON ISSUE, SO MUCH THAT THE TECH KNEW THE PART NUMBER OFF THE TOP OF HIS HEAD.

06/13/2016
Components: STRUCTURE
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE INTERIOD DRIVER'S DOOR LATCH HAS STOPPED WORKING. I CANNOT OPEN THE DOOR FROM THE INSIDE.I CAN PULL THE LATCH HANDLE, BUT NOTHING HAPPENS. I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. MY 2010 FUSION HAS 86,000 MILES.THIS IS A MAJOR SAFETY CONCERN IN THAT I AM BASICALLY TRAPPED INSIDE THE VEHICLE.

06/13/2016
Components: POWER TRAIN
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

VEHICLE LOSES ACCELERATION A WRENCH ILLUMINATES ON THE DASH AND I HAVE BOTH P2111 AND P2112 TROUBLE CODES WITH A CHECK ENGINE LIGHT ON. AT HIGHWAY SPEED THE VEHICLE HAD TO COAST TO THE SIDE AND BE RESTARTED IN ORDER TO ACCELERATE. 2010 FORD FUSION HYBRID WITH 46,900 MILES ON IT.

06/09/2016
Components: STEERING
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE LOW TIRE PRESSURE LIGHT CAME ON AND THE MY SERVICE POWER STEERING LIGHT CAME ON WHEN I WAS DRIVING DOWN A ROAD WENT TO MAKE A TURN AND IT BECAME HARD TO TURN MY VEHICLE......TOOK IT TO THE FORD GARAGE AND THEY SAID IT GAVE THEM LIKE 4 OR 5 CODES

06/08/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS MY VEHICLE LOST POWER (I.E. THE ENGINE AND ELECTRONICS STAYED ACTIVE, HOWEVER MY ACCELERATOR NO LONGER WAS OPERABLE). I COASTED TO THE SIDE OF THE ROAD AND MY ENGINE BEGAN TO OPERATE IN A ROUGH MANNER. I ALSO NOTICED THAT MY RPM INDICATOR WAS BOUNCING ERRATICALLY FROM LOW TO ABOUT HALF WAY ALONG THE DIAL. MY CHECK ENGINE LIGHT ALSO ILLUMINATED. I SHUT THE VEHICLE DOWN AND IMMEDIATELY TURNED IT BACK ON AND OPERATION WAS RESTORED.

06/07/2016
Components: STEERING
Incident Date: 05/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND THE POWER STEERING ASSIST FAILED TO ENGAGE, WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE FAILURE WAS INTERMITTENT. THE STEERING WHEEL NORMALLY RETURNED TO NORMAL ON ITS OWN AFTER A FEW MINUTES. THERE WAS NO WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

06/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING MY KIDS TO SCHOOL. WHEN I STEPPED ON THE GAS THEY CAR WOULDN'T GO. WHEN IT FINALLY DID IT WAS DELAYED AND WOULDN'T EXCELERATE QUICK, AND I COULDN'T DRIVE FAST HAND ABOUT 25 MPH

06/06/2016
Components: STEERING
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SERVICE LIGHT WENT ON FOR THE STEERING WHEEL WHILE I WAS DRIVING ON THE ROAD LOST ALL STEERING POWER. LUCKILY I WAS IN THE MIDDLE OF DRIVING IN MY DRIVE WAY!

06/01/2016
Components: STRUCTURE
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

DRIVERS SIDE INTERIOR DOOR LATCH BROKEN.

06/01/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE MECHANIC RESET THE CODE. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

06/01/2016
Components: STEERING
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE IN REVERSE, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN COULD NOT DETERMINE THE FAILURE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER A FIFTH TIME AND WAS DIAGNOSED THAT THE INTERNAL FAILURE OF THE EPAS RACK AND PINION ASSEMBLY FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,590. UPDATED 07/12/16*LJ UPDATED 08/02/16.*JB

05/27/2016
Components: STEERING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHEN MAKING TURNS THE POWER STEERING GOES OUT AND "POWER STEER ASSIST FAULT" COMES UP IN THE MESSAGE CENTER. I CAN TURN THE CAR OFF AND BACK ON AGAIN AND IT USUALLY RESETS ITSELF BUT ALWAYS OCCURS AGAIN. THIS HAS HAPPENED OVER 20 TIMES AND IS VERY DANGEROUS AS POWER STEERING IS LOST.

05/27/2016
Components: STEERING
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

POWER STEERING WENT OUT WHILE DRIVING DID NOT CAUSE ACCIDENT HOWEVER I WAS LUCKY I WAS ABLE TO GET CAR PULLED OVER AS IT BASICAALY HAD NO STEERNIG. MY GRANDFATHER WAS ABLE TO GET CAR HOME BUT I HAD TO BORROW HIS CAR TO GET TO WORK AS I AM A FEDERAL POSTAL WORKER. I HAVE REPAIR BILLS OF $1800.00+

05/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

THROTTLE BODY BEING REPLACED AGAIN. IN JUNE 2014, AS PART OF THE RECALL, THE THROTTLE BODY WAS REPLACED. ON MAY 24, 2016 THE CAR STARTED DECELERATING AND THEN SUDDENLY ACCELERATING WHILE DRIVING ON A CITY STREET AT ABOUT 40 MPH. THEN THE ORANGE WRENCH LIGHT CAME ON. I WENT TO DEALER ON MAY 26, 2016 AND THEY DIAGNOSED THE THROTTLE BODY AS DEFECTIVE. REPLACEMENT IS COVERED UNDER THE 10 YEAR 100,000 MILE EXTENDED WARRANTY THAT FORD AGREED TO WITH THE NHTSA. NOW I'M WONDERING IF THE THROTTLE BODY WILL BE A RECURRING PROBLEM AND HASN'T REALLY BEEN FIXED.

05/25/2016
Components: STEERING
Incident Date: 05/03/2016
Crash: No
Fire: No
Summary

THE POWER STEERING FAILED MANY TIMES RENDERING MY CAR UNDELIVERABLE. AFTER RESEARCHING, I FOUND THAT THERE IS A PENDING CLASS ACTION (PHILIPS V. FORD MOTOR CO.) INVOLVING THE SAME ISSUE AND THE 2010 - 2014 MODEL YEAR. THE CAR IS OUT OF WARRANTY; HOWEVER, IT WAS DISCOVERED THAT FORD KNEW OF THE DEFECT PRIOR TO THE 2010 MODEL YEAR GOING INTO PRODUCTION. THE REPAIRS HAVE COAT ME APPROX. $1,600 AND THE CAR HAS BEEN IN AND OUT OF THE REPAIR SHOP FOR THE SAME ISSUE. I ASKED FORD TO REIMBURSE ME FOR THE REPAIRS. THEY DENIES MY CLAIM. PLEASE ASSIST ME IN OBTAINING REIMBURSEMENT FOR THIS KNOWN DEFECT.

05/24/2016
Components: ENGINE
Incident Date: 05/23/2016
Crash: No
Fire: No
Summary

OUR VEHICLE IS A 2010 FUSION WITH 96,000 MILES ON IT. MY WIFE DROVE TO WORK YESTERDAY AND THE WRENCH LIGHT CAME ON AND VEHICLE WENT INTO LIMP MODE AND WOULD NOT ACCELERATE OVER 40 MPH AND WAS EXTREMELY SLOW GETTING TO THAT SPEED. I KNOW FORD HAS A "SATISFACTION PROGRAM" FOR THIS EXACT ISSUE YET WHEN I CALLED THEM MY VIN WAS NOT IN THE PROGRAM. THIS IS THE SAME [XXX] PROBLEM AS THE OTHER ETB REPLACEMENT AND SOFTWARE UPDATE YET I'M BEING TOLD I HAVE TO PAY OUT OF POCKET. MY WIFE ENDED UP BREAKING DOWN ON A VERY BUSY STREET WITH CARS BEHIND HER YET FORD WON'T ACKNOWLEDGE THIS IS A BIGGER ISSUE THAN THE 1.6 MILLION VEHICLES THEY RECALLED. HOW CAN MY ISSUE BE EXACTLY THE SAME YET NOT MEET THE CRITERIA? SO DOES SOMEBODY HAVE TO BE KILLED BEFORE IT'S ADDRESS, OR HOW MANY POOR PEOPLE HAVE TO PAY OUT OF THEIR POCKETS WITH MONEY THEY DON'T HAVE BEFORE THIS IS RECALLED AS IT SHOULD BE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/24/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

05/23/2016
Components: STEERING
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 5 MPH, THE ELECTRIC POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO APPLY A SIGNIFICANT AMOUNT OF PRESSURE TO THE STEERING WHEEL IN ORDER TO PROPERLY STEER THE VEHICLE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 124,000.

05/22/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

POWER STEERING FAULT APPEARED ON DASHBOARD WHILE DRIVING AND STEERING BECAME HARD TO CONTROL. TURNED IGNITION SWITCH OFF AND RESTARTED POWER STEERING WAS WORKING AGAIN. CARRIED CAR IN FOR SERVICE I WAS TOLD EVERYTHING WAS NORMAL. NOW IT'S HAPPENED 4 OR 5 TIMES . BEING THAT IT'S OUT OF WARRANTY NOW ITS OUT AGAIN .

05/20/2016
Components: STEERING
Incident Date: 03/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

THIS IS MY HUSBANDS CAR, THE POWER STEERING MESSAGE CAME ON THE DASHBOARD AND HE LOST CONTROL OF THE CAR WHILE HE WAS DRIVING ON A WINDING ROAD. HE WAS ABLE TO DRIVE IT BACK HOME, BUT HAS NOT HAD ANY POWER STEERING SINCE. WE TOOK OUR CAR TO THE FORD DEALERSHIP WHERE WE HAD PURCHASED IT FROM. THEY SAID THAT OUR CAR NEEDED A NEW EPAS RACK. WE WERE QUOTED AT $1,600 TO REPLACE. WE HAVE NOT BEEN ABLE TO USE THE VEHICLE SINCE THIS HAD HAPPENED.

05/19/2016
Components: STEERING
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS TURNING LEFT AT A MAJOR INTERSECTION AND ALL OF SUDDEN I LOST POWER STEERING. ON MY MESSAGE SCREEN THE WORDS POPPED UP "SERVICE POWER STEERING NOW" THEN ANOTHER MESSAGE POPPED UP REGARDING TRACTION CONTROL. I ALMOST COLLIDED WITH ANOTHER VEHICLE. I WAS ABLE TO MUSCLE THE CAR TO THE RIGHT AND AVOID THE COLLISION. IF MY WIFE WAS DRIVING, SHE WOULD HAVE HIT THE OTHER VEHICLE. THIS IS VERY MUCH A SAFETY ISSUE. WHEN I HEARD THE REPAIR COSTS TO GET IT FIXED, I CANNOT AFFORD TO HAVE IT FIXED AND NOW I AM MAKING PAYMENTS ON A VEHICLE I CANNOT DRIVE DUE TO THIS SAFETY ISSUE.

05/16/2016
Components: POWER TRAIN
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

CAR IN MOTION RAPIDLY DECELERATED ON MAJOR HIGHWAY AT SPEED OF 65 MPH. CODE ON COMPUTER SHOWED A THROTTLE BODY ISSUE. FORD HAS AGREED TO REPLACE THROTTLE BODY

05/09/2016
Components: STEERING,TIRES
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 149,000.

05/09/2016
Components: STEERING
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

DAUGHTERS CAR HAD POWER STEERING FAILURE. CAME HOME FROM WORK, CHANGED AND WAS LEAVING, STARTED CAR AND CHECK POWER STEERING ASSIST FAULT CAME ON AND NO POWER STEERING. AFTER CHECKING WEB SITES, NHTSA AND SEEING 100S OF COMPLAINTS, CALLED FORD, NO HELP, PLEASE HAVE DEALER FIX AND PAY HIM IF ITS ADDED TO THE RECALL, WE WILL REIMBURSE YOU! NEED YOU TO HAVE DEALER FIX, SO ITS ADDED TO OUR WARRANTY DATA!.. NEWS FLASH, I CALLED YOU AS 100S OF OTHERS ADD IT TO YOUR DATA. 9K ON MY SUPER DUTY LAST MONTH, KNOW 1500-2000, NO MORE FORDS FOR ME BUY BUY FORD> HELLO CHEVY

05/05/2016
Components: SERVICE BRAKES
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

VEHICLE WAS STOPPED IN FRONT OF A RESIDENCE AND IN PARK WITH FOOT ON THE BRAKE PEDAL. SUDDENLY AND WITHOUT WARNING THE BRAKE PEDAL WENT TO THE FLOOR. UPON INSPECTION, THERE WAS BRAKE FLUID INSIDE THE ENGINE COMPARTMENT AND DRIPPING ON THE STREET BELOW. VEHICLE WAS DEEMED UNDRIVEABLE AND TOWED TO THE MECHANIC. PROBLEM WAS DIAGNOSED AS A BRAKE LINE FAILURE WHERE THE LINE ITSELF WAS INTACT, BUT THE RUBBER HOSE HAD COME LOOSE FROM THE CRIMPED METAL FITTING. ATTACHED PHOTO SHOW THE SECTION OF HOSE THAT HAD COME LOOSE

05/04/2016
Components: STEERING
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP9JA5AR******
Summary

THE POWER STEERING SUDDENLY WENT OUT WITHOUT WARNING WITH MESSAGE TO SERVICE POWER STEERING NOW ON DASHBOARD MAKING CAR IMPOSSIBLE TO STEER.I WAS DRIVING THROUGH A RESIDENTIAL STREET WHEN IT HAPPENED. THE CAR HAS THE ELECTRONIC POWER ASSISTED STEERING.

05/03/2016
Components: STEERING
Incident Date: 04/13/2016
Crash: No
Fire: No
Summary

AS I PULLED OUT OF A GAS STATION (TURNING RIGHT), THE 'SERVICE ADVANCE TRAC AND POWER STEERING' WARNING CAME ON. I WAS ABLE TO MAKE IT HOME, WITH EXTREME DIFFICULTY. UNABLE TO TURN THE WHEEL, I DID ALMOST HIT ANOTHER VEHICLE AS IT WENT OUT WHILE DRIVING. THE NEXT MORNING, STEERING WAS COMPLETELY GONE, I COULDN'T EVEN MOVE IT AN INCH, AND HAD TO BE TOWED TO A MECHANIC. AFTER TWO DAYS OF DIAGNOSTICS AND TRYING TO FIGURE OUT WHAT WAS GOING ON, THE MECHANIC WAS NOT ABLE TO FIGURE OUT WHAT WAS WRONG AND SIMPLY RESET THE COMPUTER. HE SAID IT NOW IS A MATTER OF WAITING TO SEE IF THAT HAPPENS AGAIN, AND IF IT DOES, HE WOULD SUGGEST A NEW RACK AND PINION.

05/02/2016
Components: ENGINE
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I APPROACHED A STOP SIGN AND AFTER STOPPING, I ATTEMPTED TO ACCELERATE, BUT MY CAR HAD SIGNIFICANTLY REDUCED POWER. THE WRENCH ILLUMINATED AND I WAS ABLE TO SLOWLY GUIDE MY CAR TO THE SHOULDER OF THE ROAD. I TURNED MY CAR OFF, WAITED A FEW MINUTES AND STARTED IT AGAIN. IT STARTED WITH NO PROBLEM AND I WAS ABLE TO DRIVE IT TO THE GARAGE. I WAS TOLD I'D NEW A NEW THROTTLE BODY THAT WOULD COST APPROXIMATELY $300 TO REPLACE INCLUDING LABOR.

04/27/2016
Components: STEERING
Incident Date: 04/10/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL WAS BECOMING EXTREMELY TIGHT AND THE POWER STEERING FAILED TO WORK. THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WOULD NOT TURN LEFT OR RIGHT. THE CONTACT HAD TO TURN THE VEHICLE OFF AND RESTART IT EACH TIME THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

04/27/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 68 MPH, THE VEHICLE LOST ACCELERATION INTERMITTENTLY AND A REPAIR SERVICE LIGHT ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF, AND RESTARTED THE VEHICLE. THE SERVICE ENGINE SOON LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

04/27/2016
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 04/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOHA2AR******
Summary

WHILE DRIVING INTO A MODERATE LEFT CURVE ON A NARROW TWO LANE CITY STREET THERE WAS A LOSS OF POWER STEERING. THIS RESULTED IN LOSS OF CONTROL ALLOWING THE CAR TO JUMP THE CURB AND INTO A FIRE HYDRANT. NO AIRBAGS DEPLOYED ONE MINOR INJURY TO A PASSENGER. CAR WAS TOTALED. NO TICKETS WERE ISSUED. THE CAR WAS UNDER A RECALL 15S34FOR SOME PROBLEM WITH THE PTCM AND FUEL TANK AND CANISTER PURGE VALVE AND WAS SCHEDULED TO REPAIRED 04/27/16. RECALL WAS FIRST RECEVIED ON 01//2016 BUT THE REPAIR OK WAS RECEIVED IN 04/16. THERE IS ALSO A PRELIMINARY EVALUATION BY THE OFFICE OF DEFECTS INVESTIGATION ON THE LOSS OF POWER STEERING ON THIS YR FORD FUSION.

04/26/2016
Components: STEERING
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING THE VEHICLE ON A PAVED COUNTY ROAD, THE POWER STEERING STOPPED WORKING, MAKING IT EXTREMELY DIFFICULT TO STEER WHICH RESULTED IN THE FRONT WHEEL IMPACTING A CONCRETE CURB AND CAUSING THE TIRE TO BLOW OUT AND DAMAGE TO THE WHEEL.

04/25/2016
Components: ENGINE
Incident Date: 04/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

ON THE EVENING OF APRIL 22, 2016 CAR SHUT OFF WHEN IN MOTION AT 35MPH ON A CITY STREET. NO INDICATOR LIGHTS CAME ON. PUT CAR IN NEUTRAL AND STARTED IT AFTER THREE ATTEMPTS. THE FOLLOWING MORNING I DROVE THE CAR 2 MILES TO MY FATHER'S HOUSE TO HAVE HIM CHECK IT. THE CAR SHUT OFF WHILE IN MOTION AT 25 MPH ON A CITY STREET. FIVE TIMES. A 10 MINUTE DRIVE TOOK ME MORE THAN 30 MINUTES. ERROR CODE P2111 CAME UP. MY CAR HAS UNDER 68,000 MILES. THROTTLE BODY. I BELIEVE THIS IS COVERED UNDER MY EXTENDED WARRANTY.

04/21/2016
Components: STRUCTURE
Incident Date: 04/19/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT ATTEMPTED TO EXIT AND THE DRIVER SIDE DOOR WOULD NOT OPEN FROM THE INSIDE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

04/19/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

CAR STALLED IN PARKING LOT. FORD DEALER SAID IT WAS THE THROTTLE BODY, AND THAT THE REPLACEMENT WAS COVERED UNDER SOME TYPE OF EXTENDED WARRANTY. HOWEVER, I DO NOT HAVE AN EXTENDED WARRANTY ON THE CAR, SO I WAS SUSPICIOUS. THEY DID CHARGE FOR A FUEL INJECTION SERVICE. RESEARCH ONLINE REVEALED THAT THIS IS AN ONGOING PROBLEM WITH FORDS, AND THERE HAS BEEN NO RECALL OF THE ELECTRONIC THROTTLE BODY. THE CAR CAN STALL AT ANY SPEED, WITH POTENTIAL LOSS OF LIFE. I WOULD LIKE TO BE PART OF ANY FURTHER LEGAL ACTION ON THIS. FORD SHOULD BE HELD ACCOUNTABLE.

04/13/2016
Components: STEERING
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING ASSIST FAULT. POWER STEERING STOPPED WORKING WHILE DRIVING IN PARKING LOT.

04/11/2016
Components: ENGINE
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

THE VEHICLE STARTING HAVING A ROUGH IDLE AND STALLING OUT AT A RED LIGHTS. I IMMEDIATELY HAD IT CHECKED, AND THE TECHNICIAN CLEANED THE THROTTLE BODY WHICH SEEMED TO HELP FOR A FEW DAYS. THEN, WITH NO WARNING I SAW SMOKE/STEAM POURING OUT FROM UNDER THE HOOD SO I IMMEDIATELY CALLED FOR HELP AND ASKED WHAT TO DO. I WAS ADVISED BY THE TECHNICIAN TO IMMEDIATELY PULL OVER AND SHUT THE CAR. I HAD THE CAR TOWED TO LILLISTON FORD IN VINELAND, NJ. I WAS TOLD I NEEDED A NEW MOTOR. WHEN ASKED WHY, I WAS CONSISTENTLY TOLD THAT THEY WERE NOT SURE WITHOUT TAKING THE MOTOR APART BUT THAT THEY FOUND ALL OF THE COOLANT IN THE ENGINE PAN, MIXED WITH THE MOTOR OIL. IT SEEMS TO BE THAT THE MOST LIKELY SCENARIO IS THAT THE HEAD GASKET WENT BAD AND COOLANT LEAKED INTO THE MOTOR CAUSING TWO THINGS TO HAPPEN - IT MIXED WITH THE ENGINE OIL (WHICH IS OBVIOUSLY BAD), AND SINCE NOW ALL OF THE COOLANT WAS OUT OF THE RADIATOR THE CAR OVERHEATED AND WARPED THE ENGINE BLOCK. THIS VEHICLE IS ONLY 6 YEARS OLD AND WAS RELIGIOUSLY MAINTAINED AND SHOULD NOT BE HAVING MAJOR ISSUES AS SUCH. CASE NUMBER: CAS-9188661.

04/11/2016
Components: STEERING
Incident Date: 03/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO DRIVE FROM A STOP, THE POWER STEERING WAS LOST AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING POWER CONTROL MODULE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000...UPDATED 05/02/16 *BF THE CONSUMER STATED THERE WAS NO WARNING. WHEN THE FAULT OCCURRED, THE VEHICLE WAS VERY DIFFICULT TO STEER ESPECIALLY AT LOW SPEEDS. THE COST OF THE REPAIR WAS AROUND $2,000. UPDATED 05/04/16

04/11/2016
Components: STEERING
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

THIS VEHICLE HAS SEVERAL COMPLAINTS FOR THE POWER STEERING ASSIST FAILURE. I HAVE VIDEO OF WHEN MONE FAILED AND TOOK A LOT OF OTHER THINGS WITH IT LIKE THE AIR BAGS, BRAKES, ADVANCE TRACK SYSTEM AND MORE. I CALLED FORD ONLY TO BE TOLD THAT THEY HAVE NEVER HEARD OF SUCH FAILURE OCCURING! THIS IS BULL AND THEY NEED TO RECALL THOSE VEHICLES FOR REPLACEMENT BEFORE SOMEONE IS KILLED. JUST WONDERING IF THAT IS WHAT EVERYONE IS WAITING FOR BEFORE ANYONE FORCES THEM TO RECALL THESE VEHICLES. I HAVE VIDEO PROVING ALL THAT IT TAKES OUT WHEN IT FAILS. WHAT DO I DO FROM HERE FILE A LAW SUIT OF MY OWN? HAD I BEEN IN AN ACCIDENT WHEN THE POWER STEERINGWENT OUT I MOST LIKELY WOULD HAVE BEEN KILLED AS THE AIR BAGS WOULD NOT HAVE FUNCTIONED. I WOULD LIKE TO SEE MY CAR REPLACED OR AT THE VERY LEAST REPAIRED. WHEN THIS HAPPENED TO ME I WAS DRIVING DOWN A HIGHWAY AT 70 MPH AND THE POWER STEERING FAILED THEN THE BRAKES THEN THE AIR BAGS. MOST EVERYTHING WAS TAKEN OUT BY THE FAILURE OF THE POWER STEERING. MY HUSBAND WAS WITH ME AND CAN ATTEST TO WHAT HAPPENED AS HE WAS THE DRIVER.

04/11/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA5AR******
Summary

VEH. RECALL ON FUEL TANK. FORD RECALL # 15S34 CAR KEPT BY DEALERSHIP 3/23/16. THERE IS NO RETURN DATE FOR THE COMPLETION OF REPAIR.POSSIBLY 8/16 BUT CANNOT VERIFY WHEN THE PARTS WILL BE IN. THERE ARE NO PARTS AVAILABLE RIGHT NOW. POSSIBLY THEIR THIRD QUARTER (THEY SAY). LOOKING FOR "REASONABLE" TIME FROM FROM FORD FOR REPAIR. OR DEFINITION OF "REASONABLE" TO DECIDE HOW TO PROCEED.

04/10/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG2AR******
Summary

INTAKE FUEL OUTLET HAS A PROBLEM CAR JERKS TRANSMISSION IS HORRIBLE

04/08/2016
Components: STEERING
Incident Date: 03/14/2016
Crash: No
Fire: No
Summary

WHILE DRIVING HOME FROM WORK, THE SERVICE ADVANCE TRAC AND POWER STEERING LIGHT CAME ON. I WAS ABLE TO MAKE IT HOME AND I TURNED OFF THE CAR, WAITED A LITTLE WHILE AND TURNED THE CAR BACK ON AND THIS TIME IT SAID "SERVICE POWER STEERING NOW" AND THE WHEEL WAS HARD TO TURN. IF 2010-2012 VEHICLES ARE AFFECTED, I DON'T GET WHY ONLY 2011-2012 ARE RECALLED. THANK GOD I WASN'T TOO FAR FROM HOME. I COULD'VE GOTTEN INTO AN ACCIDENT REGARDLESS.

04/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE ON THE HIGHWAY THE VEHICLE WOULD NOT SHIFT SHIFT GEARS. IT CAUSED ME TO ALMOST GET INTO AN ACCIDENT BECAUSE THE CAR WOULD ONLY GO 20 MPH AND EVENTUALLY WOULD NOT GO AT ALL.

03/31/2016
Components: POWER TRAIN
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAXAR******
Summary

LEAKING TRANSMISSION FLUID AFTER DEFECTIVE AXLE SHAFT WORE SEAL DOWN. MULTIPLE CUSTOMER COMPLAINTS OF SAME ISSUE.

03/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

NHTSA RECALL 15V-793 I HAVE CONTACTED MY LOCAL DEALER NUMEROUS TIMES TO PERFORM THIS REQUIRED SERVICE BUT DEALER CLAIMS THAT SINCE JANUARY 2016 THAT PARTS ARE UNAVAILABLE. SERVICE MANAGER CLAIMS NO ONE HAS HAD THE ISSUE OF THE RECALL FIXED.I THINK THAT THE PROBLEM OF CRACKED GAS TANKS IS PRETTY SERIOUS. I WILL NOT PARK CAR IN GARAGE FOR FEAR OF FIRE. THERE SEEMS TO BE NO EFFORT ON FORDS PART TO CORRECT THIS SERIOUS ISSUE. THERE IS NO KNOWN DATE TO HAVE PARTS AVAILABLE. IT'S REAL SAD AS A CONSUMER TO HAVE A FAULTY VEHICLE KNOWING A FIRE OR WORSE, AN EXPLOSION MAY OCCUR. I WAS TOLD IF I SHOULD SMELL GAS TO PARK THE VEHICLE. IF THAT OCCURS I NOW HAVE A USELESS VEHICLE WITH NO PARTS TO FIX????? ARE YOU KIDDING ME??? I WAS TOLD TO CHECK BACK NEXT MONTH. COME ON !!! THIS IS REDICULOUS.THESE AUTO MANUFACTURERS NEED YOUR AGENCY TO LEAN ON THEM TO EXPEDITE AND SUPPORT THESE RECALLS IN A TIMELY FASHION. ........ESPECIALLY ONE THAT INVOLVES FUEL?! GEEZ. .........

03/28/2016
Components: STEERING
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAULT AND THE SERVICE ADVANCE TRAC WARNING MESSAGES DISPLAYED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL WAS DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 84,000. UPDATED 07/13/16*LJ

03/25/2016
Components: STEERING
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1BR******
Summary

AFTER STARTING THE CAR AND BACKING OUT, THE POWER STEERING WENT OUT AND I WAS UNABLE TO GET OUT OF THE LINE OF TRAFFIC. I WAS ALMOST HIT FROM THE SIDE. FORD RECALLED THE NEXT 2 YEARS FOR HAVING THE SAME PROBLEM, WHY HAVENT THEY RECALLED 2010 MODELS?! THIS IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT.

03/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE RECALL NOTICE FOR THE ELECTRICAL SYSTEM WAS RECEIVED IN NOVEMBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/25/16*LJ *TR

03/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

RECEIVED A RECALL NOTICE, JAN. 2016 ABOUT A POSSIBLE FIRE WITH FUEL-LINE EMISSION??? CALLED THE 1800 NUMBER, AND WAS TOLD TO WAIT FOR "SECOND LETTER," WHICH HAD SOMETHING TO DO WITH "FINDING" THE PART TO CORRECT PROBLEM - IN THE MEANTIME, MY CAR STALLED TWICE, ONCE ON A LOCAL STREET, THE LAST TIME WHILE DRIVING ON AN OPEN HIGHWAY! HAD AN APPOINTMENT WITH HARR FORD IN WORCESTER, MA FOR DIAGNOSTIC, BUT I'M AFRAID TO DRIVE THE CAR THERE!

03/23/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FIRST DEALER PERFORMED A ROUTINE MAINTENANCE CHECK IN ADDITION TO THE RECALL REPAIR. WHEN THE SERVICE ENGINE WARNING LIGHT ILLUMINATED, THEY CLEARED THE CODE. THE CONTACT WAS UNABLE TO DETERMINE IF THE DEALER PERFORMED A LEAK TEST ON THE CANISTER PURGE VALVE (CPV). THE DEALER DID NOT REMEDY THE RECALL. AFTER THE DEALER ALLEGEDLY COMPLETED THE RECALL REPAIR, THE CONTACT WAS DRIVING AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A SECOND DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND REFUSED TO PROVIDE ANY FURTHER COVERAGE TO REPAIR THE VEHICLE. THE CONTACT WAS UNABLE TO DETERMINE IF THE MANUFACTURER WOULD REMEDY THE FAILURE AND WAS UNCERTAIN IF THE VEHICLE WAS SAFE TO DRIVE. PRIOR TO THE REPAIR, THE ONLY FAILURE EXPERIENCED WAS THE SERVICE ENGINE LIGHT RANDOMLY FLASHING. THE APPROXIMATE FAILURE MILEAGE WAS 107,168.

03/22/2016
Components: STEERING
Incident Date: 03/19/2016
Crash: No
Fire: No
Summary

THE POWER STEERING WENT OUT MY IN CAR WHILE I WAS DRIVING. THANK GOODNESS I DIDN'T HAVE A ACCIDENT. "SERVICE POWER STEERING NOW" INDICATION ON THE INSTRUMENT PANEL CLUSTER AS WELL AND AN ADVANTRAC LIGHT.

03/19/2016
Components: STEERING
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

WHILE MOVING, THE VEHICLE WOULD SPORADICALLY LOOSE VEHICLE POWER STEERING ASSIST. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS. ONCE WHILE PARKING THE VEHICLE. ONCE WHEN DRIVING 50 MILES PER HOUR ON THE HIGHWAY, ONCE WHEN PULLING INTO A PARKING SPACE, AND ONE MORE TIME WHEN DRIVING 30 MPH DOWN A HIGHWAY. IN ALL OCCURRENCES, CYCLING THE KEY WOULD "RESET" THE SYSTEM AND BRING BACK ASSIST.

03/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TAIL LIGHTS ARE TOO HOT CAUSING BURNING OF TAIL LIGHT SOCKETS, EXPLODING BULBS AND MELTING OF TAIL LIGHT ASSEMBLY. TOXIC FUMES ARE BEING GENERATED BY THE MELTING PLASTIC. THE TAIL LIGHT/HEAD LIGHTS WERE ON AND WE WERE IN HEAVY TRAFFIC. WHILE DRIVING WE SMELLED BURNING PLASTIC. UPON INSPECTION I FOUND THAT THE RIGHT TAIL LIGHT BULB WAS BURNED AND MELTED INTO THE TAIL LIGHT ASSEMBLY, THE LIGHT SOCKET WAS BLACK FROM BURNING. NOW THERE IS NO WAY TO SECURE THE TAIL LIGHT BULB INTO THE TAIL LIGHT ASSEMBLY DUE TO THE MELTED PLASTIC. SEE PHOTOS.

03/18/2016
Components: STEERING
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE STATIONARY, THE VEHICLE LOST ALL POWER STEERING. THE STEERING RACK WAS REPLACED 1 MONTH AGO FOR THIS SAME ISSUE. WELL, THE PROBLEM CAME BACK. IT APPEARS TO BE A WELL KNOWN ISSUE WITH OTHER FUSION OWNERS. THERE IS A RECALL WITH 2011-2012, BUT NOT WITH 2010 WHICH USES THE EXACT SAME STEERING RACK. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. CAR IS ALMOST IMPOSSIBLE TO DRIVE WITHOUT POWER STEERING. DO A FEW PEOPLE NEED TO DIE IN WRECKS FOR THIS TO BE ADDED TO THE RECALL?

03/18/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WE WERE DRIVING TO PICK UP OUR DAUGHTER WHEN THE SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC CAME ON THE MESSAGE BOARD. WE LOST POWER STEERING TO THE CAR. LUCKILY MY MOM'S HOUSE WASN'T FAR FROM OUR HOUSE. WE GOT HOME SAFE AND CALLED THE NEXT DAY ABOUT REPAIRS AND FOUND OUT IT WAS OVER $1500. THAT IS SOMETHING WE CAN'T AFFORD WITH A FAMILY. COME TO FIND OUT MANY PEOPLE HAVE THIS PROBLEM WITH THE SAME MAKE AND MODEL AND HAVE GOTTEN IT FIXED BUT THE PROBLEM KEEPS REOCCURRING. THIS IS VERY DISAPPOINTING TO HEAR ABOUT THIS CAR. THIS WAS MY WIFE'S DREAM CAR AND NOW WE FIND OUT ITS NOT AS SAFE AS FORD CLAIMS IT IS.

03/14/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SERVICE ADVANCETRAC SYSTEM 2010 FORD FUSION SE 6SPD MANUAL, COMPLETELY LOSES POWER AT RANDOM TIMES, HAS OCCURRED 4 TIMES IN 5 DAYS. WILL BE DRIVING ALONG AT 40 TO 45 MPH STRAIGHT OR TURNING AT 5 TO 10 MPH OR EVEN GOING UP A STRAIGHT, SLIGHT INCLINE AND THE VEHICLE JUST LOSES POWER COMPLETELY, THE DASHBOARD LIGHTS UP AND THE SERVICE ADVANCETRAC SYSTEM ERROR MESSAGE APPEARS. I TURN CAR OFF, YES IN THE MIDST OF TRAFFIC WITH OTHER DRIVERS HONKING HORNS AND PRAYING NO ONE RUNS INTO ME, WAIT 5 SECONDS AND THEN TRY TO START THE VEHICLE, WHICH IT DOES RESTART, HOWEVER THE SERVICE ADVANCETRAC ERROR MESSAGE REMAINS. WHEN THE VEHICLE SITS FOR MORE THAN A FEW HOURS THE ERROR MESSAGE WILL NOT APPEAR. IT ONLY COMES ON WHEN THE VEHICLE SHUTS OFF COMPLETELY, WHICH BY THE WAY IS GOING TO GET ME KILLED. I AM A SINGLE MOTHER WORKING TWO JOBS MAKING THE TIME TO TAKE IT TO THE SHOP IS DIFFICULT, HOWEVER I WILL BE TAKING IT TODAY (3/14/16). LOSING POWER WHILE DRIVING 45 MPH IS NOT A SAFE SITUATION FOR ANY DRIVER ON THE ROAD. SOMEONE IS GOING TO GET KILLED WHEN THIS OCCURS. I SEE THERE HAVE BEEN SEVERAL COMPLAINTS FOR THE SAME ISSUE ON THE SAME YEAR, MAKE AND MODEL, FORD NEEDS TO ADDRESS THIS SITUATION QUICKLY.

03/14/2016
Components: STEERING
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE ON THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT AFTER REPLACING THE TIRE, THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

03/13/2016
Components: STEERING
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ADVANTRAC WARNING LIGHT CAME ON AND ALSO POWER STEERING SERVICE NOW SIGNAL CAME ON. HAD NO POWER STEERING. POWER STEERING FAILURE SIGNAL HAD COME ON THREE OR FOUR TIMES IN THE PREVIOUS MONTHS. I WOULD TURN CAR OFF, TURN BACK ON AND POWER STEERING WOULD BE BACK TO NORMAL. THIS TIME POWER STEERING NEVER CAME BACK ON. DROVE TO DEALER, THEY CHECKED SYSTEM AND CLEARED CODES AND SAID I NEEDED A NEW STEERING RACK FOR $1,850.00. I DECLINED. THE POWER STEERING WAS WORKING AGAIN BUT HE SAID IT WOULD GO OUT AGAIN. WHY?, WHEN?. MY CAR DRIVES FINE SO WHY DID I NEED A $1,850.00 REPAIR. THIS IS CRIMINAL ACTIVITY. AM I DRIVING A COMPUTER WITH DEFECTIVE CHIPS OR A CAR WITH PARTS.

03/12/2016
Components: STEERING
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TAKADA RECALL - I HAVE A 2010 FORD FUSION.... MY WIFE AND I WAS OUT LAST NIGHT AND THE STEERING STOP WORKING AND A LIGHT CAME ON THE MESSAGE PANEL SAYING ADVANCE SERVICETRAC AND SERVICE POWER STEERING NOW... THIS IS HIGH DANGEROUS BECAUSE WE WERE NO WHERE NEAR HOME AND I HAVE TO DRIVE ALL THE WAY HOME WITH NO POWER STEERING... I AM GLAD I DID HAVE OUR DAUGHTER IN THE CAR. I DON'T KNOWANT WHAT'S GOING ON BUT MANY PEOPLE HAVE HAD THIS SAME PROBLEM AND NO ONE IS BEING HELD ACCOUNTABLE, ONLY THE CONSUMERS. POVER STEERING IS NOT A SIMPLE FIX IT IS EXPENSIVE. WHAT ARE THOSE OF US WHO DON'T HAVE THE MONEY TO GET IT FIXED SUPPOSE TO DO. HOPEFULLY THIS ISSUE WILL BE RESOLVED. I REALLY DON'T EVEN WANT A FORD CAR IF ALL THEIR CARS COME WITH ELECTRIC POWER STEERING.

03/11/2016
Components: STEERING,SERVICE BRAKES
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CITY STREET THE CAR BECAME UNDRIVABLE HAD IT TAKEN TO A SHOP.

03/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT, SOLENOID, AND MOTOR MOUNT WERE DAMAGED DUE TO A FUEL LEAK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/08/2016
Components: WHEELS
Incident Date: 01/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG STUDS FAILED . THE VEHICLE WAS TAKEN TO BE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS) BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THE LUG STUDS WERE REPLACED SEVERAL TIMES. HOWEVER, THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 06/14/16*LJ

03/06/2016
Components: POWER TRAIN
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG6AR******
Summary

THE WRENCH LIGHT IS ON AND I LOST POWER AND SPEED I WAS ON A STREET.

03/05/2016
Components: STEERING
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE POWER STEERING WENT OUT ON MY CAR AND BECAUSE IT IS ELECTRIC IT IS GOING TO COST A LOT OF MONEY TO FIX. I HAVE READ SEVERAL COMPLAINTS ABOUT THE 2010 FORD FUSIONS AND AM WONDERING IF ANYTHING IS GOING TO BE DONE ABOUT THIS. LUCKILY I WAS ABLE TO PULL OVER WHEN I NOTICED IT WAS HAPPENING OTHERWISE I COULD HAVE BEEN IN AN ACCIDENT.

03/05/2016
Components: SERVICE BRAKES
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

NO ONE CAN FIX BRAKES.

03/01/2016
Components: POWER TRAIN
Incident Date: 02/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

WORN AXLE SHAFT SEAL AT ONLY 83,000 MILES. POSSIBLE POOR SURFACE FINISH ON THE AXLE SHAFT. TRANSMISSION FLUID LEAKING FROM THE DRIVERS FRONT HALF SHAFT.

02/29/2016
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 02/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE TRACTION CONTROL LIGHT AND POWER STEERING LIGHT ILLUMINATED. THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,600.

02/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SCHEDULED A RECALL APPOINTMENT AND MENTIONED THAT IT WOULD TAKE LESS THAN AN HOUR FOR THE REPAIR. THE CONTACT ARRIVED BACK TO THE DEALER WHO STATED THAT IT MAY BE LONGER THAN TWO MONTHS FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/26/2016
Components: STEERING,POWER TRAIN
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

WHILE DRIVING ON THE INTERSTATE AT ABOUT 70 MILES PER HOUR, MY POWER STEERING WENT OUT. I COULD DO NOTHING TO RESTORE IT. THAT WAS ABOUT A YEAR AND A HALF AGO. I TOOK IT TO A FORD DEALER AND THEY WANTED $100 TO LOOK AT IT AND $1800 TO REPAIR IT. I AM ON A FIXED INCOME AND CANNOT AFFORD THE COST OF REPAIRS. IT WENT OUT AT 51,000 MILES. SHORTLY AFTER THIS HAPENED THE TRANSMISSION START LEAKING. I HAVE TO ADD 2 QUARTS PER MONTH. I HAVE CALLED FORD SEVERAL TIMES AND THEY HAVE NO RECALLS ON THIS YEAR. OVER 90% OF THE COMPLAINTS ON THIS WEB SITE HAVE TO DO WITH 2010 FORD FUSION STEERING PROBLEMS. MY WIFE CAN LONGER DRIVE THIS CAR AND DUE TO HEART SURGERY THERE ARE TIMES WHEN I CAN NOT DRIVE IT. I FINALLY CONTACTED A LAWYER AND THE STATE OF WEST VIRGINIA ATTORNEY GENERALS OFFICE. I HAVE BEEN A FAITHFUL FORM CUSTOMER FOR MANY YEARS AND THIS IS THE BIGGEST PIECE OF JUNK IT HAS EVER BEEN MY DISPLEASURE TO OWN. MY NEXT STEP IS TO QUIT MAKING PAYMENT ON IT. I STILL OWE $14,000 ON THIS PIECE OF SCRAP METAL.

02/25/2016
Components: STEERING
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

FEB 25, 2016, SUDDENLY THE POWER STEERING WENT OUT, ALMOST IMPOSSIBLE TO STEER, PANEL WARNING LIGHTS CAME ON WITH POWER STEERING ASSIST FAILURE, POWER STEERING FAILURE.. 2010-2012 FORD FUSIONS WITH KNOWN POWER STEERING FAILURE PROBLEMS, YET THE 2010 ISN'T IN THE RECALL? HUNDREDS HAVE THIS SAME PROB WITH THEIR 2010 FUSIONS! DANGEROUS, HAPPENED AS SOON AS I STARTED THE CAR, BUT HAD TO GET MEDICATION TO ELDERLY PARENT NEARBY, WHILE DRIVING AFTER A MI SNOWSTORM! NOW, HAVE TO PAY TO HAVE IT TOWED, LET ALONE PAY TO FIX THIS? CAN'T TURN THE WHEEL WITHOUT EXTREME EFFORT, ALSO SMELL AN ODD 'BURNY' SMELL..NOT TO MENTION, THIS CAR ALREADY HAS A FUEL SYSTEM RECALL (LETTER REC'D IN JAN 2016) BUT DEALERSHIP STILL SAYS THEY DON'T HAVE THE PARTS AND IT'S THE END OF FEB 2016...THE POWER STEERING WAS RECALLED IN THE FOLLOWING 2 YEARS WITH THE EXACT SAME ISSUE--WHAT IS STATUS FOR 2010 FUSIONS WITH THIS PROBLEM! HELP!

02/24/2016
Components: STEERING
Incident Date: 02/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE ELECTRICAL POWER STEERING MALFUNCTIONED. THE CONTACT MADE NUMEROUS ATTEMPTS TO RECOVER THE POWER STEERING, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS NOT PROVIDED. UPDATED 04/22/16*LJ UPDATED 6/6/18*JB

02/23/2016
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE CHECK ENGINE WARNING INDICATOR AND THE FUEL INLET WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INLET FILLER NECK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. UPDATED 04/29/16*LJ

02/19/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

TOOK CAR IN FOR SAFETY RECALL NUMBER 15534. DUE TO MYSELF AND FAMILY NOTICING A GAS SMELL IN MY CAR ALL THE TIME. TOOK TO FORD DEALERSHIP, THEY EXAMINED AND A CRACK WAS NOTED AND CORROSION OF MY FUEL TANK. WAS TOLD THEY COULD NOT RELEASE THE CAR BACK TO ME. I WOULD BE WITHOUT MY CAR FOR APPROX. 10 MONTHS. THEY ARE PROVIDING ME WITH RENTALS, HOWEVER, HAVE TO TRADE IN EVERY MONTH. CONTACTED FORD CORP. TO ASK FOR ASSISTANCE TO ASSIST WITH POSSIBLY TRADING MY VEHICLE IN AND PURCHASE ANOTHER FROM FORD. THEY TOLD ME "SORRY, THERE IS NOTHING THAT WE WILL DO. YOU JUST HAVE TO WAIT FOR THE PART TO BE AVAILABLE." I AM STILL PAYING FOR MY CAR, HOWEVER, IT WILL BE SITTING AT A FORD DEALERSHIP FOR ATLEAST 10 MONTHS. CAN FORWARD ACTUAL CAR REPORT FROM FORD DEALERSHIP, IF NEEDED.

02/19/2016
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG3AR******
Summary

1ST TIME, I WAS STOPPED AT A RED LIGHT AFTER DRIVING 50 MILES WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS, THE CAR REV'D LIKE THE CAR WAS IN NEUTRAL AND WOULD NOT GO INTO GEAR. AFTER SEVERAL TRIES, IT WENT INTO GEAR AND DROVE OK. THE 2ND TIME, I WAS TRAVELING ABOUT 60 MPH, AND THE CAR STARTED REVING AT 4,000 RPMS AND LOST ALL POWER. I PULLED OVER, PUT IT IN NEUTRAL AND BACK IN GEAR SEVERAL TIMES TILL IT STARTED AGAIN. I PULLED OUT AGAIN ON THE 4 LANE AND THE CAR CONTINUED REVING AT AROUND 4,000 RPMS AND HAD NO POWER SO I GOT OFF THE ROAD AGAIN. THE "WRENCH" TROUBLE LIGHT LIT UP. I TURNED THE CAR OFF, SAT ABOUT 5 MINUTES, STARTED IT BACK UP AND IT WORKED FINE. I TOOK IT STRAIGHT TO A FORD DEALER WHO COULD NOT FIND OUT WHAT WAS WRONG WITH IT.

02/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED OR DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED FUEL WAS LEAKING UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VAPOR PIPE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,177.

02/18/2016
Components: STEERING
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY SEVENTEEN YEAR OLD SON POWER STEERING WENT OUT WHILE HE WAS DRIVING HOME FROM WORK AT NIGHT. THIS COULD HAVE CAUSED AN SERIOUS ACCIDENT, BUT THROUGH THE GRACE OF GOD HE MADE IT HOME. HOWEVER NOW WE HAVE A FAULTY VEHICLE WITH ALOT OF COMPLAINTS DEALING WITH THE SAME ISSUE AND YET FORD STILL HASN'T DONE ANYTHING.

02/17/2016
Components: STEERING
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/03/2016*LJ THE CONSUMER STATED THE PART THAT FAILED WAS THE SAME PART THAT WAS ON RECALL. THE CONSUMER REQUESTED TO BE INCLUDED IN THE RECALL. UPDATED 11/17/17*JS

02/16/2016
Components: STEERING
Incident Date: 11/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3fahpoja8ar******
Summary

TAKATA RECALL.

02/16/2016
Components: STEERING
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE BACKING UP THE VEHICLE THE "POWER ASSIST STEERING FAULT" MESSAGE DISPLAYS. TURNING THE CAR OFF AND AND ON WILL OCCASIONALLY RESOLVE THE ISSUE, BUT HAS BEEN HAPPENING WITH INCREASING FREQUENCY THE PAST COUPLE WEEKS AND DAYS. WHEN THIS HAPPENS THE STEERING WHEEL CANNOT BE TURNED AND ALL CONTROL OF THE VEHICLE IS LOST. DEALERSHIP SAYS THE ENTIRE POWER ASSISTS SYSTEM ($1200 PART + ~$400 IN LABOR) NEEDS ADDRESSED. THEY INDICATED IT'S THE SAME PROBLEM / FIX THAT'S SEEN IN THE 2011-2012 FORD FUSION RECALL, HOWEVER THE 2010 MODEL ISN'T INCLUDED.

02/14/2016
Components: STEERING
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAOAR******
Summary

WHILE DRIVING THE VEHICLE, A "POWER STEERING ASSIST FAULT" MESSAGE APPEARED IN THE MESSAGE AREA AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN TO DIRECT THE VEHICLE. THERE WAS NO POWER STEERING, AND MANUAL FORCE WAS NEEDED TO SAFELY REMOVE THE VEHICLE FROM A 45-MPH HIGHWAY.

02/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE GETTING OUT OF THE CAR, THE INTERIOR DRIVER'S SIDE DOOR HANDLE STOPPED WORKING AND NOW STICKS OUT SLIGHTLY. THE FIRST TIME THIS HAPPENED, THE DOOR OPENED SLIGHTLY (ABOUT AN INCH OR TWO) BUT WOULD NOT OPEN THE REST OF THE WAY. THE DOOR EVENTUALLY OPENED THE REST OF THE WAY BUT THEN WOULD NOT LATCH CLOSED. AFTER USING THE KEY FOB TO LOCK AND UNLOCK THE DOORS, THE DRIVER'S SIDE DOOR WILL LATCH CLOSED, BUT WILL NOT LOCK. THE ONLY WAY TO OPEN THE DOOR WHILE SITTING IN THE CAR IS TO ROLL DOWN THE WINDOW AND OPEN IT FROM THE OUTSIDE. IF THE POWER IS NOT ON, THEN THE WINDOW WILL NOT ROLL DOWN AND YOU CAN NOT USE THE DRIVER'S SIDE DOOR TO GET OUT OF THE CAR. THIS ALSO CAUSES THE DRIVER'S SIDE DOOR TO NEVER LOCK EVEN WHEN ALL THE OTHER DOORS LOCK.

02/11/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/05/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CENTER CONSOLE WHERE THE GEAR SHIFTER WAS LOCATED CAUGHT FIRE. THE CONTACT POURED WATER ON THE FLAMES, WHICH CAUSED THE FIRE TO SLIGHTLY DIMINISH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT SOMETHING EXTERNAL CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO REPORTS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

02/10/2016
Components: STEERING
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 03/08/16*LJ CONSUMER STATED 2010 EXCLUDED FROM ORIGINAL RECALL BUT NEED TO BE INCLUDED, MULTIPLE FAILURES OVER LAST FEW MONTHS. STEERING FAILED & ALARMS WHILE DRIVING/TURNING. FAILURE CODE U2011 INTERNAL GEAR FAILURE UPDATED 05/23/18*JB

02/09/2016
Components: STEERING
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AS THE ADVANCED TRAC AND THE POWER STEERING ASSIST FAULT WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NEARLY INVOLVED IN A REAR END COLLISION DUE TO THE FAILURE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS DRIVEN TO THE DEALER AND WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT WAS TOLD THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

02/09/2016
Components: STEERING
Incident Date: 02/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING AND POWER STEERING WENT OUT, 2 NESSAGES POPPED UP AFTER WARDS SAYING SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRAC

02/09/2016
Components: STEERING
Incident Date: 02/07/2016
Crash: No
Fire: No
Summary

WHILE DRIVING MY POWER STEERING ASSIST FAILED CAUSING MY STEERING TO BE EXTREMELY DIFFICULT. THIS IS VERY UNSAFE. MY CAR ONLY HAS 56,000 MILES ON IT AND HAS RECEIVED MAINTAINCE ON TIME. I DON'T UNDERSTAND IF SO MANY PEOPLE ARE HAVING THIS SAME PROBLEM WHY WE ARE NOT INCLUDED THE THE 2011-12 FUSION POWER STEERING RECALL??? $2000 IS A LOT OF MONEY TO FIX CLEARLY A MANUFACTURE ERROR!

02/05/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE FUELING THE VEHICLE, A STRONG FUEL ODOR WAS PRESENT IN THE VEHICLE WHILE THE FUEL INLET WARNING LIGHT WAS ILLUMINATED. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/05/2016
Components: STEERING
Incident Date: 02/04/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

02/03/2016
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRANSMISSION IS LEAKING JUST LIKE THE HUNDREDS OF OTHERS I'M READING ABOUT ON FORUMS AND IT SOUNDS LIKE A VERY COMMON PROBLEM THAT MUST BE CONSTANTLY REPAIRED.

02/02/2016
Components: STEERING
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING STRAIGHT ON THE STREET THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL AND I HAD TO PULL OVER FOR SAFETY REASONS.

02/02/2016
Components: STEERING
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE CAR HAS ~82000 MILES ON IT. THIS MORNING AFTER STARTING THE VEHICLE I NOTICED A "POWER STEERING ASSIST FAULT". I TURNED OFF THE CAR AND RESTARTED. THERE WERE NO ALARM NOTIFICATIONS AT THAT TIME. IT IS ONLY A MATTER OF TIME BEFORE THIS HAPPENS AGAIN, HOPEFULLY WHEN I AM NOT DRIVING AT INTERSTATE SPEEDS... I HAVE READ THAT 2010 IS NOT INCLUDED IN THE RECALL NOTICE FOR FAULTY A POWER STEERING SYSTEM. I SURE HOPE FORD HAS A GOOD REASON FOR NOT INCLUDING THE 2010 MODEL...

01/30/2016
Components: STEERING
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING CUT OUT AS I WAS PULLING IN TO A PARKING PLACE. DROVE CAR HOME WITHOUT THE POWER STEERING AND FOUND WHEN CHECKING ON LINE THAT OTHERS HAVE HAD THE SAME PROBLEM. I AM NOW NOT GOING TO LET MY WIFE DRIVE THE CAR BECAUSE SHE WOULD HAVE BEEN STUCK THERE AND NEEDED A TOW.

01/30/2016
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

VEHICLE, WHILE STATIONARY, WAS STRUCK BY ANOTHER VEHICLE AT A HIGHT RATE OF SPEED ON DRIVER SIDE OF VEHICLE. MAJOR T-BONE SIDE IMPACT COLLISION BUT SIDE AIRBAGS FAILED TO DEPLOY, RESULTING IN SEVERE INJURY TO DRIVER.

01/29/2016
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL SEIZED AND WAS EXTREMELY DIFFICULT TO TURN. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE CAUSE OF THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE CONTACT WAS ADVISED TO CHECK WITH THE MANUFACTURER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), BUT WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO RECEIVE THE RECALL REMEDY. THE CONTACT WAS WAITING ON THE MANUFACTURER TO SUPPLY THE PART TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/28/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

LOSS OF POWER STEERING, AND ADVANCE TRAC

01/27/2016
Components: SERVICE BRAKES
Incident Date: 01/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE BRAKE PEDAL WENT TO THE FLOOR AND BECAME SPONGY THE BREAKS FOR THEM CHANGED AND CANNOT BELIEVE THE BRAKES AND IT APPEARS THAT THE ABS CONTROL OR UNDER THE HOOD HAS A STUCK VALVE WHICH CAUSES THE BRAKES NOT TO WORK

01/26/2016
Components: STEERING
Incident Date: 01/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

VEHICLE WAS TRAVELING AT APPROX. 70MPH ON A HIGHWAY. DASH LIGHTS FLASHED AND BEEPED AND WARNING MESSAGE APPEARED. STEERING LOCKED UP AND WHEEL WAS DIFFICULT TO TURN. DROVE IT WITH DIFFICULTY OFF OF THE HIGHWAY TO A PARKING LOT AND TOWED IT TO DEALER. DEALER SAYS THERE IS NO WARRANTY OR RECALL AND THE COST WILL BE $2000 TO REPAIR. THIS IS A POWER STEERING ISSUE AND SEEMS TO BE A PREVALENT PROBLEM WITH THIS TYPE OF CAR. SOME MODELS WERE RECALLED, NOT MINE. DEALER WANTS TO REPLACE THE ENTIRE STEERING ASSEMBLY.

01/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

HEATER/AC MAKING A VERY LOUD NOISE WHEN TURNED ON ANY SETTING AND WILL NOT SPEED UP WHEN FAN SPEED IS TURNED UP OR DOWN.

01/26/2016
Components: STEERING
Incident Date: 01/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING STRAIGHT ON A HIGHWAY THE SERVICE POWER STEERING SOON MESSAGE CAME ON THE DASH DISPLAY THEN THE SERVICE STABLE TRAC MESSAGE CAME ON THE NOT 10 MINUTES LATER THE CAR LOST ALL POWER STEERING AND MESSAGED CHANGED TO SERVICE POWER STEERING NOW. CAR WAS ALMOST IMPOSSIBLE TO CONTROL WHILE I DROVE IT BACK TO MY HOUSE.

01/25/2016
Components: STEERING
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO MOVE THE VEHICLE OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXTRA EFFORT TO TURN. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ELECTRONIC STEERING POWER ASSIST GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,420.

01/23/2016
Components: STEERING
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I BEGAN TO NOTICE A SOUND WHEN TURNING THE STEERING WHEEL, WHETHER IT WAS STATIONARY OR MOVING . OVER THE NEXT FEW DAYS, THE STEERING BECAME MORE STIFF, AS THE SOUND INCREASED. SOON THEREAFTER, THE VEHICLE BECAME DIFFICULT TO STEER. AS I WAS RETURNING HOME FROM WORK, RECENTLY, THE STEERING LOCKED UP COMPLETELY. AS I WAS DRIVING THROUGH A CURVE ON A SURFACE STREET AT APPROXIMATELY 45 MPH, THE STEERING LOCKED UP AND WOULD NOT ALLOW ME TO STRAIGHTEN THE WHEEL. I IMMEDIATELY APPLIED THE BRAKES TO KEEP FROM DRIVING OFF THE ROAD OR RUN INTO ONCOMING TRAFFIC. AS I SAT THERE, THE STEERING SLOWLY RELEASED IN SMALL AMOUNTS ONLY. I WAS ABLE TO GET THE VEHICLE HOME, AND ONLY ABLE TO MOVE THE STEERING WHEEL SPORADICALLY. IT IS NOW COMPLETELY LOCKED UP AND I CANNOT MOVE THE VEHICLE. THERE IS NO REASON THIS SHOULD BE HAPPENING. I HAVE READ OF HUNDREDS OF OTHER PEOPLE HAVING THIS EXACT SAME PROBLEM WITH THEIR 2010 FORD FUSIONS.

01/22/2016
Components: STEERING
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST FAILURE ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ELECTRICAL PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000.

01/21/2016
Components: POWER TRAIN
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 25 MPH, THE TRANSMISSION FAILED TO SHIFT INTO SECOND GEAR AND THE ENGINE REDUCED POWER AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 123,000.

01/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE DOOR LATCH ON THE DRIVER SIDE DOES NOT WORK. THE DRIVER NEEDS TO ROLL DOWN FRONT WINDOW AND TRY TO OPEN WITH OUTSIDE HANDLE. THE LATCHES ON OTHER FUSIONS HAD SIMILAR CONCERNS AND RE-CALLS.

01/19/2016
Components: STRUCTURE
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR DID NOT OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSIDE LINING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

01/19/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY VEHICLE WENT INTO LIMP MODE WHILE TRAVELING 60 MPH ON THE HIGHWAY. I WAS ABLE TO STAY UNDER CONTROL AND PULL TO THE SIDE OF THE ROAD MOMENTARILY. WHEN I ARRIVED HOME MY OBD-II READER REVEALED CODE P2111 THROTTLE BODY STUCK OPEN. I CONTACTED FORD AND MY VIN DOES NOT FALL UNDER THE CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER IT IS OBVIOUS THAT THESE ARE THE EXACT SAME SYMPTOMS THE PROGRAM IS SUPPOSED TO COVER.

01/14/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES, HYDRAULIC
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE SPEEDOMETER DID NOT FUNCTION PROPERLY, THE AUTOMATIC DOOR LOCKS DID NOT FUNCTION, THE DIGITAL ODOMETER DID NOT FUNCTION PROPERLY, AND THE VEHICLE INTERMITTENTLY DID NOT ACCELERATE EVEN WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

01/13/2016
Components: STEERING
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING ASSIST FAULT ALERT MESSAGE IS ON AND CAR HAS NO POWER STEERING. FORD AND DEALER SAY THAT THIS IS OWNER RESPONSIBILITY TO REPAIR EVEN THOUGH 2011 - 2012 FORD FUSIONS HAVE A RECALL FOR THIS. I DO NOT HAVE THE ARM STRENGTH TO DRIVE THE CAR WITHOUT THE STEERING SO IT HAS TO FIXED.

01/13/2016
Components: STEERING
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRIC POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

01/11/2016
Components: STEERING
Incident Date: 01/09/2016
Crash: No
Fire: No
Summary

I LEFT THE GAS STATION 2 NIGHTS AGO AND THE "SERVICE POWER STEERING NOW" CAME ON ALONG WITH THE "SERVICE ADVANCETRAC" LIGHT. AFTER STOPPING AT THE STORE, UPON RESTARTING ALL POWER STEERING WAS GONE. VEHICLE HAS APPROXIMATELY 43,000 MILES. QUOTE WAS $1850 FOR REPAIR.

01/09/2016
Components: POWER TRAIN
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

DELAYED SHIFTING, ENGINE REVS WITH LITTLE PRESSURE ON GAS PEDAL AND CAR LURCHES FORWARD VIOLENTLY.

01/08/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC9AR******
Summary

VEHICLE SHUTS DOWN WHILE CRUISING ON THE FREEWAY. THE WRENCH LIGHT CAME ON. LOST CONTROL OF THROTTLE AND HAD TO PULL OVER TO THE SHOULDER. THE CAR WOULDN'T REV UP OR ANYTHING. AFTER TURNING THE CAR OFF AND STARTING IT BACK UP AGAIN IT DROVE FINE AND THE WRENCH LIGHT DISAPPEARED.

01/07/2016
Components: STEERING
Incident Date: 01/07/2016
Crash: No
Fire: No
Summary

I WAS DRIVING HOME LAST NIGHT AND THE ERROR MESSAGE, "SERVICE POWER STEERING NOW", APPEARED. I PARKED MY CAR IN MY PARKING SPACE. THIS MORNING WHEN I GOT UP FOR WORK, THE MESSAGES, "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" APPEARED. I HAVE NO POWER STEERING AND AFTER READING THE OTHER COMPLAINTS/REVIEWS, I'M THANKFUL I WASN'T DRIVING WHEN IT COMPLETELY WENT OUT. AFTER READING THE REVIEWS, I SEE THAT THIS IS A COMMON PROBLEM, THAT THERE IS A CLASS ACTION LAWSUIT AND THAT THE PROBLEM CAN BE QUITE EXPENSIVE TO REPAIR (RANGING FROM $1,650 TO ABOUT $2,250). THERE WAS MINIMAL TO NO NOTICE TO HAVE THE POWER STEERING SERVICED BEFORE IT WENT COMPLETELY OUT AND THIS IS VERY DANGEROUS.

01/07/2016
Components: STEERING
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

01/06/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

COMPUTER CONTROLLING THROTTLE SHUTS ENGINE OFF AT HIGHWAY SPEEDS. NO POWER TO CONTROL VEHICLE.

01/06/2016
Components: STEERING
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3HA2AR11980******
Summary

ON 01/05/2016, AFTER PICKING UP MY GOD DAUGHTER WHO I HAVEN'T SEEN IN A WHILE, MY POWER STEERING WENT OUT ON US ON OUR WAY TO GRAB SOMETHING TO EAT. THE TRAC ALERT CAME ON THE WARNING SCREEN AND ALSO THE SERVICE POWER STEERING WARNING. I HAVE RESEARCHED THE ISSUE, CALLED THE DEALER AND ALSO A PERSONAL MECHANIC. THE PRICE TO FIX THIS IS RIDICOLOUS. I GUESS THE LIVES OF THE CONSUMERS DO NOT MATTER. I AM GRATEFUL WE WERE ABLE TO TURN INTO A PARKING LOT BECAUSE IT COULD HAVE WENT COMPLETELY LEFT. FORD NEEDS TO DO SOMETHING I LOVE MY LIFE CLEARLY YOU DONT.

01/05/2016
Components: STEERING
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I WAS DRIVING THE MORNING OF 12/23/15 AND SUDDENLY ALERT SOUNDED AND DISPLAY INDICATED A FAULT WITH THE POWER STEERING. IT ADVISED IMMEDIATE SERVICE ATTENTION. I STRUGGLED BUT WAS ABLE TO GET TO A LOCAL FORD DEALER. AFTER DIAGNOSIS THEY ADVISED THAT I NEEDED A FULL COMPUTER RACK REPLACEMENT. TOTAL COST WAS AROUND $1900. CAR HAD ONLY 55K MILES AND I NEVER EXPECTED SUCH A MAJOR EXPENSE. ALSO, BASED ON OTHER ACCOUNTS ON THE INTERNET, ISSUE SEEMS TO BE SYSTEMIC WITH THIS CAR.

01/04/2016
Components: STEERING
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE OTHER DAY I DROVE MY CAR ACROSS TOWN TO THE GYM, AND WHEN I WAS LEAVING TO DRIVE HOME I NOTICED A DISPLAY READING "POWER STEERING ASSIST FAULT" AND MY STEERING WHEEL FEELS AS IF IT IS LOCKED IN PLACE. THIS WAS THE SECOND TIME THIS HAS HAPPENED TO ME, BUT THE FIRST TIME IT WENT AWAY AFTER RESTARTING THE CAR. THIS OCCURRENCE IT HAS NOT GONE AWAY AND IS NEAR IMPOSSIBLE TO DRIVE. I HAD TO CALL MY FATHER TO COME AND PICK THE CAR UP CAUSE I DIDN'T FEEL SAFE DRIVING IT THE REMAINING DISTANCE HOME. THE MECHANIC TOOK A LOOK AT IT AND SAID THE ELECTRONIC POWER STEERING MODULE WAS NOT WORKING AND NEEDED REPLACEMENT. THE PART ALONE IS 1200-1500 DOLLARS. I HAVE BEEN READING ABOUT MANY OTHER FORD FUSIONS HAVING THIS EXACT SAME PROBLEM, AND FORD HAS ISSUED A RECALL ON MANY SIMILAR YEARS AND MODELS. FORD SAID MY CAR IS NOT COVERED IN THIS RECALL, ALTHOUGH I'M EXPERIENCING THE EXACT SAME PROBLEM.

01/04/2016
Components: STEERING
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

ELEVEN WEEKS AGO 10/22/15 WHILE DRIVING HOME FROM WORK IN THE MORNING ON THE EXPRESSWAY SERVICE ROAD GOING 45MPH A WARNING LIGHT CAME ON ON THE PANEL READING, "SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC. I CONTINUED TO DRIVE ON HOME. PARK THE CAR AND WENT INSIDE GOT MY DAUGHTER READY FOR SCHOOL, WENT BACK OUTSIDE AN HOUR LATER TURNED THE CAR ON WARNING LIGHT STILL THERE. WENT TO PULL OFF AND THE CAR STEERING WHEEL WAS SO HARD TO MOVE. I SLOWLY DROVE MY DAUGHTER TO SCHOOL A FEW BLOCKS AWAY ON A NORMAL NEIGHBORHOOD ROAD GOING 30MPH. AFTER I DROPPED HER OFF AT SCHOOL, I SLOWLY DROVE IT STRAIGHT TO MY LOCAL MINEKE CAR CARE CENTER AROUND THE CORNER.IT IS VERY UNSAFE BUT I HAVE NO OTHER WAY TO GET HER TO AND FROM SCHOOL. UNABLE TO PARK THE CAR STRAIGHT BECAUSE OF THE STIFFEN STEERING WHEEL. I MUST SAY YOU REALLY HAVE TO PUT YOUR MUSCLES INTO STEERING THE CAR. MINEKE CLEARED THE CODES AND THE CAR WAS OK FOR A WHILE. SEVEN WEEKS LATER THE SAME THING HAPPENED AGAIN, DRIVING STRAIGHT ON THE SAME EXPRESSWAY SERVICE ROAD GOING 45MPH. BROUGHT IT BACK TO 12/9/15 MINEKE CAR CARE CENTER AND THEY REFERRED ME TO THE FORD DEALER BECAUSE THEY SAID THERE WERE MORE CODES AND THEY PROBABLY NEEDED TO UPDATE THE COMPUTER THERE WERE SEVEN CODES THIS TIME ACCORDING TO MINEKE. ONCE AT THE FORD DEALER, THEY RAN A DIAGNOSTIC CHECK ($146) AND SAID I NEEDED THE PSCM UPDATED. ONCE THEY DID THAT THE CAR WAS OKAY FOR A WEEK AND A HALF AND THE CAR WAS AGAIN TAKEN BACK TO THE FORD DEALER ON 12/31/15. THIS TIME I WAS TOLD THE "STEERING RACK AND PINION NEEDS TO BE REPLACED. A JOB COSTING $1,862.42

01/02/2016
Components: STEERING
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

EXITING FREEWAY AT 55-60MPH SPEEDS, POWER STEERING WENT OUT AND MULTIPLE SERVICE ERRORS CAME ON THE HUD. NEARLY CRASHED INTO GUARD RAIL AND SEMI THAT WAS FOLLOWING ME BARELY MADE IT AROUND ME. STEERING WHEEL VERY DIFFICULT TO TURN. SEEMS TO BE A KNOWN PROBLEM WITH THESE CARS, AND NO ACTION BY FORD. EXTREMELY UNSAFE. SERVICE APPOINTMENT SET FOR MONDAY, JANUARY 4TH AT 2:00PM AT RICART FORD IN COLUMBUS, OHIO.

12/31/2015
Components: STEERING
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I WAS MOVING MY VEHICLE FROM OUTSIDE DRIVE INTO MY GARAGE. WHEN STEERING ASSIST MESSAGE APPEARED. AT THIS POINT POWER STEERING FAILED. WAS ABLE TO DRIVE VEHICLE INSIDE. I HAD VEHICLE TOWED TO FORD DEALER WERE THE STEERING POWER PACK MODULE WAS REPLACED.

12/31/2015
Components: STEERING
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

COMPLETE LOSS OF POWER STEERING WHILE DRIVING ON A MAJOR HIGHWAY AT 55MPH. AN INDICATOR MESSAGE CAME ON AT THAT TIME, READING "SERVICE POWER STEERING NOW" AS WELL AS "SERVICE ADVANCE TRACK NOW" AND DUE TO LOSS OF STEERING AND INABILITY TO TURN THE STEERING WHEEL, I WAS ABLE TO PULL OFF THE ROAD TO AVOID AN ACCIDENT. DIAGNOSTICS AT FORD CERTIFIED REPAIR CENTER INDICATED A FAULTY SENSOR IN THE STEERING GEAR. THIS REQUIRED INSTALLATION OF AN ENTIRE NEW STEERING GEAR.

12/30/2015
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 12/29/2015
Crash: No
Fire: No
Summary

I HAVE A 2010 FORD FUSION SE 4DRV6 AND WAS DRIVING MY VEHICLE DOWN A HIGHWAY AND MY LOW TIRE PRESSURE LIGHT CAME ON. UNABLE TO PULL OVER IMMEDIATELY I DROVE TO THE NEAREST GOOD YEAR WHICH OFFERS FREE TIRE REPAIR WHEN OUT OF NO WHERE THE TRACTION STABILITY CONTROL KICKED IN ON MY CAR AND MY SERVICE SCREEN SAID "SERVICE POWER STEERING NOW" I MAINTAINED CONTROL OF THE VEHICLE UNTIL I GOT TO GOOD YEAR WHERE THEY DISCOVERED THAT I HAD NO POWER STEERING. *JS

12/28/2015
Components: STEERING
Incident Date: 12/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,330.

12/27/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

POWER STEERING WAS SUDDENLY LOST FIRST TIME IN OCTOBER OF 2015 ALMOST CAUSING ME TO RUN INTO A CURB. SECOND TIME IN NOVEMBER OF 2015 FIANCE WAS DRIVING AND THE POWER STEERING WAS SUDDENLY LOST POWER STEERING LIGHT CAME ON ONLY GIVING US ABOUT A FIVE MINUTE WARNING WHILE HE WAS DRIVING AND ALMOST RAN INTO ANOTHER VEHICLE. A FORD DEALERSHIP WANTED TO CHARGE ME OVER $2,000 TO REPLACE ENTIRE ELECTRONIC GEAR WHICH WAS NOT THE PROBLEM AT ALL. I TOOK IT TO ANOTHER MECHANIC AND HE SAID IT WAS THE RACK AND PINION THAT HAS GONE BAD AND IS GOING TO COST OVER $1,000 TO GET A NEW RACK AND PINION. HE ALSO SAID THAT THE LOOSE RACK AND PINION WAS CAUSING THE POWERING STEERING HOSE TO LEAK.

12/23/2015
Components: STEERING
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

12/16/2015
Components: STEERING
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I HAD A FLAT TIRE, I DROVE A COUPLE OF BLOCKS ON A RESIDENTIAL ROAD TO GET TO A SAFE AREA TO CHANGE TIRE, TWO SENSORS WENT OFF , LOW TIRE PRESSURE, AND POWER STEERING SENSOR, AT THIS POINT IT BECAME TO STEER VEHICLE, POWER STEERING SENSOR REMAINED ON, EVEN AFTER RESTARTING, AND CHANGING THE FLAT TIRE . I TOOK IT TO PAT MILIKEN FORD DEALER, LOCATED ON TELEGRAPH RD. 4/16/2015 THE MECHANICS THERE RESET THE COMPUTER, TO NO AVAIL, POWER STEERING SENSOR NOW NEEDS TO BE REPLACED, I WAS CHARGED $1,872.05 FOR THAT REPAIR,I HAVE HAD MANY FLATS IN LIFE BUT NONE THIS EXSPENSIVE. I NOTICED THAT THERE WAS A ELECTRONIC POWER STEERING FAILURE RECALL NOTICE: DATE OPENED 10/02/2014 RECALL#15V340000 , DATE CLOSED:09/10/2015, YET I NEVER RECEIVED ANY NOTICE, MY VEHICLE IS REGISTERED, NO CHANGE IN ADDRESS. WHEN I HAD REVIEWED RATHER OR NOT THERE WAS A RECALL FOR POWER STEERING ISSUES AT TIME OF MY FLAT TIRE I COULD NOT FIND ANY, BUT FOUND A LOT OF COMPLAINTS. I DID CONTACT THE NEWS , BECAUSE BASED ON THE COMPLAINTS I WAS SEEING, I THOUGHT HOW DANGEROUS, I HAD GOTTEN THIS CAR FOR MY DAUGHTER TO DRIVE, AND I WAS IGNORANT TO YOUR EXISTANCE HOW DO I GET FORD TO REIMBURSE ME FOR THIS VERY EXPENSIVE FLAT TIRE. MY VEHICLE IS NOW AT PAT MILIKEN FOR A GAS LEAK! I AM HOPING YOU CAN HELP, I WAS NOT SURE WHERE ELSE TO FILE A COMPLAINT.

12/16/2015
Components: STEERING
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS DRIVING MY VEHICLE ON 12/08/2015 WHEN ALL OF A SUDDEN A LIGHT STATING " POWER STEERING ASSIST FAULT SERVICE ADVANCETRAC I CALLED THE FORD DEALER AND THEY STATED THAT I WOULD HAVE TO TAKE THE VEHICLE TO GET INSPECTED. THE CAR IS NOT DRIVABLE. I ALMOST GOT INTO A HUGE WRECK WHEN THIS HAPPENED.

12/16/2015
Components: STEERING
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND SHUT DOWN. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

12/14/2015
Components: STEERING
Incident Date: 11/30/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED. AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE POWER STEERING RACK SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

12/12/2015
Components: STEERING
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

POWER STEERING WENT OUT {POWER STEERING FAILURE} VEHICLE WAS STATIONARY. WAS TOLD BY FORD DEALERSHIP IT COULD BE THE STEERING GEAR AT A COST OF $1656.59.

12/10/2015
Components: STEERING
Incident Date: 12/10/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION . THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE SERVICE ADVANCED AUTO TRACK AND THE POWER STEERING WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. THE VIN WAS NOT AVAILABLE.

12/08/2015
Components: STEERING
Incident Date: 12/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

WHILE DRIVING AT HIGHWAY SPEED 65 MPH OR SO GOT A POWER STEERING WARNING MESSAGE ON THE DASH. THE CAR CONTINUED TO DRIVE FINE UNTIL WE GOT HOME. THE NEXT MORNING WE WENT TO LEAVE THE AND IMMEDIATELY UPON STARTING THE VEHICLE I GOT A "SERVICE POWER STEERING NOW" MESSAGE AND HAD NO POWER ASSIST MAKING THE CAR ALMOST IMPOSSIBLE TO DRIVE SAFELY. THERE HAS BEEN A RECALL ISSUED FROM FORD FOR THE 2011-2012 MODELS BUT NOTHING FOR THE 2010 WITH THE EXACT SAME PART NUMBER STEERING RACK THAT IS IN ALL THREE YEARS. THE RECALL NEEDS TO BE EXPANDED TO THE 2010 MODELS.

12/07/2015
Components: STEERING
Incident Date: 12/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANUEVER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

12/04/2015
Components: STEERING
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING .MAKING A TURN AND STEERING LIGHT CAME ON, TRAC LIGHT CAME ON THEN LOST STEERING CONTROL VERY HARD TO STEER TO SIDE OF ROAD. VERY LUCKY NO ACCIDENT.

12/03/2015
Components: STEERING
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD NOT RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 71,084.

12/03/2015
Components: STEERING
Incident Date: 12/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

WENT TO GO SOMEWHERE. CRANKED THE CAR. STEERING WHEEL WOULD NOT TURN. LEFT STRANDED IN A PARKING LOT>

12/02/2015
Components: STEERING
Incident Date: 11/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

POWER STEERING FAILED. THE CAR WAS STATIONARY. IT SEEMS THERE ARE RECALLS FOR OTHER MODEL YEARS BUT NOT 2010. IF RECALLING 2011 AND 2012, I'M GUESSING A RECALL SHOULD INCLUDE 2010 AS WELL OR ANY MODEL YEAR THAT IS SHOWING THE SAME ISSUES AS A RECALL. DEALERSHIP WANTS TO CHARGE $1,600.00 TO REPAIR.

12/01/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE HOOD LATCH WAS NOT CLOSING ALL THE WAY. THE CONTACT NOTICED IT THREE MONTHS AGO. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

11/30/2015
Components: STEERING,WHEELS
Incident Date: 11/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH AFTER THE FRONT PASSENGER SIDE TIRE BLEW OUT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE SERVICE POWER STEERING NOW WARNING INDICATOR ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND REPLACED THE TIRE, BUT THE STEERING WHEEL FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000. THE VIN WAS UNAVAILABLE.

11/25/2015
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 11/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCED TRACKING AND THE POWER STEERING WARNING LIGHTS ILLUMINATED CONTINUOUSLY. IN ADDITION, AN UNKNOWN TIRE WAS FLAT AND THE STEERING WHEEL SEIZED. THE CONTACT MENTIONED THAT AIR WAS ADDED TO THE TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

11/24/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRONIC THROTTLE BODY RECALL REPAIRS. *SMD THE CONSUMER STATED HER SON'S VEHICLE BROKE DOWN AND HAD TO BE TOWED. THE PROBLEM, WAS WITH A PART THAT HAD BEEN RECALLED. THE CONSUMER STATED SHE NEVER RECEIVED ANY INFORMATION REGARDING A RECALL. *JB

11/23/2015
Components: STEERING
Incident Date: 11/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

WHILE IN MOTION, AT 40 MPH, THE FRONT PANEL ERROR MESSAGES, "SERVICE POWER STEERING NOW" & "SERVICE ADVANCETRAC" DISPLAYED. I FORTUNATELY AVOIDED TRAFFIC AND PULLED INTO A PARKING LOT OFF A MAJOR ROADWAY IN THE CITY OF SUWANEE, GEORGIA. ALL POWER STEERING WAS LOST. THIS SEEMS TO FALL UNDER THE FOLLOWING PRELIMINARY EVALUATION #PE14030.

11/23/2015
Components: WHEELS,SERVICE BRAKES
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

UNUSUAL WHEEL VIBRATION ON 2010 FORD FUSION CONTINUOUS SINCE SUMMER 2015.

11/23/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

SUSPECTED CRACK IN FUEL TANK DUE TO SMELL OF GASOLINE UNDER CAR CONTINUOUS SINCE SUMMER OF 2015, PLUS CLUTCH REGULARLY SLIPS NOW ALSO AS THOUGH PROBLEM IN TRANSMISSION.

11/19/2015
Components: STEERING
Incident Date: 10/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING THE SERVICE POWER STEERING NOW AND THE ADVANCE TRAC LIGHT CAME ON. CAR BECAME HARD TO STEER. PULLED INTO A PARKING LOT, TURNED OFF THE CAR AND RESTARTED. COMPLETE LOSS OF POWER STEERING ASSIST.

11/19/2015
Components: STEERING
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING THE SERVICE POWER STEERING NOW LIGHT AND THE ADVANCE TRAC LIGHT CAME ON. CAR GOT HARD TO STEER. CAME TO A STOP AND HAD NO POWER STEERING. THIS IS THE SECOND TIME THIS HAS HAPPENED TO THIS CAR.

11/19/2015
Components: STEERING,WHEELS
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS PULLING OUT OF A PARKING LOT WHEN I REALIZED I WASN'T ABLE TO TURN MY STEERING WHEEL. I SAW THE ALERT MESSAGE "POWER STEERING ASSIST FAULT." I PULLED BACK INTO MY PARKING SPOT, RESTARTED MY CAR, AND WAS ABLE TO DRIVE AND USE THE STEERING WHEEL JUST FINE. THIS HAS ACTUALLY HAPPENED SEVERAL TIMES BEFORE WHEN STARTING MY CAR BUT I THOUGHT MY CAR JUST NEEDED TO 'WARM UP.' THIS WAS THE FIRST TIME IT DIDN'T WORK AFTER WAITING A FEW MOMENTS. I RESEARCHED OTHER COMPLAINTS ONLINE AND I'M SEEING THAT THIS ISSUE HAS HAPPENED TO OTHER FORD FUSION 2010 OWNERS WHILE THEY WERE DRIVING, AND MANY OF THE CASES RESULTED IN ACCIDENTS. ALSO, ISSUE WITH IMPAIRED LUG NUTS. SOME CAR SHOPS HAVE BEEN UNABLE TO ROTATE MY TIRES BECAUSE THEY COULDN'T GET THEM OFF.

11/18/2015
Components: STEERING
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

PULLED VEHICLE INTO MY DRIVEWAY SUNDAY AFTERNOON AFTER NORMAL OPERATION AND TURNED IT OFF. AFTER 5 MINUTES WENT TO MOVE VEHICLE. TURNED KEY TO START AND POWER STEERING ASSIST FAULT MESSAGE APPEARED. STEERING WHEEL WAS VERY HARD TO TURN SO VEHICLE WASN'T MOVED. TRIED TO MOVE AGAIN 15 MINUTES LATER BUT STILL NO POWER STEERING. VEHICLE STAYED IN DRIVEWAY OVERNIGHT. MONDAY MORNING, VEHICLE WAS STARTED AND STEERING WAS BACK TO NORMAL. AFTER 3 WEEKS, PROBLEM HAS NOT HAPPENED AGAIN. CONTACTED A FORD DEALER AND 2 PRIVATE SHOPS, ALL TELL ME THERE IS NO CODE RETAINED FOR THIS ISSUE AND IT WOULD HAVE TO BE DIAGNOSED WITH THE PROBLEM ACTUALLY HAPPENING. ALSO CONTACTED FORD CUSTOMER SERVICE. THE REP SAID SHE WOULD RECORD MY INFO BUT COULD NOT PROVIDE TECHNICAL ASSISTANCE.

11/17/2015
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

AS I WAS DRIVING THE POWER STEERING STOPPED WORKIN. AND COULDNT TURN THE WHEEL. WHILE I HAD MY CHILDREN IN THE CAR. ALSO THE GAS TANK WHENEVER I GET GAS THE CAR SHAKES & WHEN I TURN THE CAR ON AFTER THE GAS IS DONE, THE CAR STALLS & HAVE TO RESTART IT TWICE BEFORE IT STAYS ON

11/17/2015
Components: STEERING
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE EPS SYSTEM MALFUNCTIONS AT SPEEDS THAT COULD RESULT IN DANGEROUS ACCIDENTS. I WAS TRAVELING AT 40 MPH AND THE STEERING LOCKED UP. MESSAGE CENTER STATED CLEARLY THAT THE POWER STEERING NEEDS SERVICE NOW. THE STEERING WAS MANUAL AT THIS POINT, SO I TRIED HARD TO PULL IT OVER TO THE SIDE OF THE ROAD AND GET OUT OF THE WAY OF TRAFFIC. I THEN HAD IT TOWED TO MY REPAIR SHOP. THIS IS GOING TO COST $1000'S OF DOLLARS! THIS IS A MAJOR PROBLEM THAT COULD CAUSE MAJOR ACCIDENTS.

11/17/2015
Components: STEERING
Incident Date: 11/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND CAUSED THE CONTACT TO CRASH INTO A CONCRETE GUARD RAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

11/15/2015
Components: STEERING
Incident Date: 11/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING FAILED, AND FIXED ITSELF AFTER RESETTING THE CODES. A WEEK OR SO AGO I WAS DRIVING 65 MPH WHEN THE POWER STEERING FAILED AGAIN CAUSING ME TO GO OFF OF THE ROAD! THANKFULLY I HAD MY SEATBELT ON AND I WAS NOT INJURED AND THEIR WAS NO DAMAGE TO MY VEHICLE. FORD HAS ONLY ISSUED A RECALL FOR 2011 AND NEWER MODELS WHICH IS RIDICULOUS BECAUSE FROM WHAT I HAVE READ ONLINE MORE PEOPLE ARE HAVING ISSUES WITH THE 2010 MODELS. WAS TOLD IT COULD BE CLOSE TO 3,000 TO FIX THE ISSUE! AND THAT IT ISN'T GUARANTEED THAT IT WON'T HAPPEN AGAIN! BEYOND UPSET AND FRUSTRATED! I DON'T HAVE THE MONEY TO FIX THE CAR, BUT CAN'T AFFORD NOT GETTING IT FIXED EITHER! FOR MOW OH AGE BEEN DRIVING AROUND WITH NO POWER STEERING BECAUSE I NEED TO GO TO WORK AND GO TO SCHOOL!

11/15/2015
Components: STEERING
Incident Date: 11/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

WHILE DRIVING MY CAR MY STEERING WHEELING LOCKED AND I COULD NOT CONTROL THE CAR . WHEN I TOOK IT TO THE SHOP THE MECHANIC TOLD ME THAT MY CAR DOES NOT HAVE A STANDARD HYDRAULIC STEERING WHEEL SYSTEM BUT INSTEAD IT HAS AN ELECTRONIC ONE THAT WILL COST OVER $1000 TO REPAIR . I'M CONSIDERING SUING THE FORD MOTOR COMPANY BECAUSE I ALMOST DIED IN MY CAR DUE TO THIS FAULTY SYSTEM THEY PROVIDED IN MY CAR . AFTER DOING RESEARCH I FOUND OUT THAT A LOT OF FORDS CUSTOMERS WITH A 2010 FORD FUSION ARE GOING THROUGH THE SAME ISSUE AND FORD IS NOT WILLING TO HELP . I WILL BE IN CONTACT WITH A LAWYER ON MONDAY. I LIVE IN BUFFALO NY WHILE DRIVING MY CAR I WAS ON A BUSY STREET INTERSECTION WHY MY POWER STEERING WENT OUT .

11/14/2015
Components: STEERING
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WELL I COULD HAVE SERIOUSLY HURT SOMEONE ELSE OR MY LOVED ONES AND MY VEHICLE BECAUSE WITHOUT ANY WARNING ONCE SO EVER MY CAR STOPPED TURNING. MEANING IT WAS 20 TIMES HARDER FOR ME TO CONTROL MY VEHICLE. THE WARNING THAT FLASHED IN THE INSTRUMENT PANEL IN THE SPLIT SECOND OF ME TRYING TO FIX WHATEVER WAS GOING ON WAS THAT I NEEDED TO GET MY POWER STEERING SERVICED IMMEDIATELY! SO IN RETURN MY CAR'S STEERING ABILITIES JUST ABRUPTLY STOPPED. LUCKILY, I WAS AT A GAS STATION AND NOT MOVING TOO FAST, ABLE TO TURN ON MY HAZARD LIGHTS AND HONK AT EVERYONE IN PASSING NOT TO COME NEAR ME WHILE MY SISTER WAVED EVERYONE AWAY. THE ISSUES WITH THE 2010 FORD FUSION IS BEYOND RIDICULOUS AND QUITE FRANKLY TOO DANGEROUS! NOW THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDS SERVICING. FORD HAS ISSUED A RECALL FOR THE PROBLEM BUT ONLY FOR 2011'S AND UP. THIS CAR IS HIGHLY UNCONTROLLABLE AND TERRIFYING TO OPERATE W/O POWER STEERING. THIS IS GOING TO COST ME TOWING TO A DEALERSHIP, RENTAL CAR FEES, A DIAGNOSTIC TEST OF $99 DOLLARS, PARTS AND LABOR AND OF COURSE MY TIME. ALL WITH THE HANGING CARROT THAT I MIGHT BE REIMBURSED IF THEY DO ISSUE A RECALL DOWN THE LINE OR AT LEAST THAT'S WHAT THE FORD RELATIONS CUSTOMER SERVICE PEOPLE TOLD ME. NOT ONLY WILL THIS COST ME UPWARDS $2000 AND MORE BUT THE PARTS ARE ON BACK ORDER TOO. THIS IS MY ONLY CAR AND I HAVE TO STILL MAKE CAR PAYMENTS DURING THIS. WHAT A HEADACHE!!! AND FOR THE LIFE OF ME, I JUST CAN'T UNDERSTAND WHY THERE'S NO RECALL FOR 2010 FORD FUSION MODELS PERTAINING TO THIS PROBLEM WHEN THERE'S SIGNIFICANT RESEARCH THAT STATES MANY 2010 FORD DRIVERS ARE EXPERIENCING THIS. FORD BUILT CARS WITH ELECTRONIC POWER STEERING WHICH DOESN'T TAKE FLUID SO IF THERE'S AN ELECTRONIC SOFTWARE ISSUE THAT PERSISTS WITH ONE MAKE AND MODEL GIVE EVERYONE THE COURTESY OF BEING ABLE TO HAVE THEIR CARS UPDATED/FIXED.

11/13/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

LAST YEAR I HAD THE THROTTLE BODY RECALIBRATE AND CLEANED. AFTER RECEIVING THE EXTENDED WARRANTY, FORD REPLACED THE PART AT NO COST. IT HAS BEEN NOT EVEN A YEAR YET AND MY CAR IS EXPERIENCING THE SAME PROBLEMS. I WAS AT A STOP LIGHT AND MY VEHICLE STALLED OUR AND THE WRENCH LIGHT CAME ON AS WELL AS SOME OTHER LIGHTS. THE LIGHT TURNED GREEN AND FROM WHAT I REMEMBER FROM THE OTHER 1000 POSTS, THEY SAID TO TURN THE CAR OFF AND RESTART IT. THAT'S EXACTLY WHAT I DID. IT OBVIOUSLY OCCURRED A FEW MORE TIMES AS WELL. I TOOK IT TO THE DEALER AND MY BILL WAS 1,000 DOLLARS. THEY CHANGED A PURGE VALVE WHICH WAS STUCK OPEN. THEREFORE, ALLOWING THE GAS TO FLOW DIRECTLY TO THE CANISTER. THEY ALSO MENTIONED HOW DIRTY THE ENGINE WAS AND RECOMMENDED THAT I GET A FLUSH DONE ON THE VEHICLE. I DECLINED BECAUSE I KNEW THAT CARBON WAS COMING FROM THE THROTTLE BODY. ANYWAYS, THE VEHICLE IS VERY UNSTABLE AND UNSAFE. WHEN I STEP ON THE GAS PEDAL, IT TAKES A GOOD 7 SECONDS TO ACCELERATE AND THEREFORE POSSIBLY CAUSING A CRASH, ESPECIALLY TRYING TO MERGE ON THE PARKWAY. I WENT THROUGH THIS A YEAR AGO AND EVER SINCE SPENT OVER 6,000 DOLLARS IN REPAIRS. NOT TO MENTION THE MOTOR MOUNTS WHICH BREAK PRETTY OFTEN. IT LOOKS AS THOUGH THE TRANSMISSION IS GOING TO JUMP OUT OF THE VEHICLE. I CALLED FORD AND EXPLAINED THAT MY CAR WAS EXPERIENCING THROTTLE BODY ISSUES AGAIN AND THEY SAID THAT ONCE IT'S FIXED, THE WARRANTY IS UP AND I HAVE TO PAY OUT OF POCKET. THIS IS RIDICULOUS! THEIR CARS ARE UNSAFE. WHAT IF I WAS ONE OF THE VICTIMS WHERE THE CAR STALLED WHILE DRIVING? I KNOW THIS HAS HAPPENED. PLEASE LOOK INTO THIS VEHICLE, IT IS NOT A SAFE CAR.

11/13/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

THE FUEL TANK IS LEAKING ON THE VEHICLE. THE WARRANTY COMPANY SAYS IT WAS RUST. THE DEALER INFORMED ME THAT THIS IS NOT RUST AND WAS COMMON ON THIS MODEL OF FUSION. THEY SAY IT IS LEAKING FROM THE TOP OF THE TANK NEAR THE SEAM. I CANNOT FILL THE TANK IN MY CAR AND THIS IS A DANGER BECAUSE IT IS CLOSE TO THE EXHAUST. THE COST OF THE REPAIR WILL BE $1200 AND WHEN I CALLED FORD THEY JUST ARE AWARE THERE IS A ISSUE BUT ALSO TELL ME THAT THERE IS NOTHING THEY CAN DO.

11/12/2015
Components: STEERING
Incident Date: 11/03/2015
Crash: No
Fire: No
Summary

I WAS DRIVING THE CAR AND THE ADVANCED TRAC LIGHT CAME ON. SERVICE POWER STEERING NOW. I WAS IN THE CAR WITH MY 9 YEAR OLD SON AND I AM 5 MONTHS PREGNANT.THIS IS VERY DANGEROUS AND NEED TO BE FIXED THIS IS MY ONLY TRANSPORTATION.

11/10/2015
Components: STEERING
Incident Date: 11/07/2015
Crash: No
Fire: No
Summary

ON NOVEMBER 7TH 2015 MY SERVICE ADVANCETRAC LIGHT ILLUMINATED AND CHECK POWER STEERING NOW WARNING POPPED UP ON MY DASH AT THIS TIME I LOST ALL POWER STEERING TO THE CAR! I DISCONNECTED THE BATTERY AND RESTARTED MY CAR AND STILL NO POWER STEERING. I WAS FORTUNATE ENOUGH THAT WHEN THE LIGHT AND WARNING CAME UP I WAS IN MY DRIVEWAY AND THATS WERE I LOST STEERING. THIS IS MY ONLY CAR THIS GOTTA GET FIXED

11/09/2015
Components: STEERING,POWER TRAIN
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON FRIDAY NOVEMBER 6TH 2015 AFTER DOING SOME APPOINTMENTS AND ERRANDS, I STARTED MY CAR IN THE PARKING LOT AND A WARNING LIT UP "POWER STEERING ASSIST FAULT" AND THE CAR WOULD NOT STEER. WHEN I PUT IT IN DRIVE ANOTHER WARNING CAME ON "ADVANCE TRAC FAILURE" WITH A PICTURE OF A CAR SWERVING. I DROVE IT TO MY MECHANIC STEERING WITH GREAT DIFFICULTY AND CARE ABOUT THREE BLOCKS AWAY. HE TOLD ME I NEEDED A NEW DRIVE TRAIN BUT THE FORD DEALER SAID THE PART WAS ON NATIONAL BACK ORDER, THEY COULD NOT SAY HOW LONG IT WOULD TAKE TO GET. MY CAR IS 5 YEARS OLD WITH 136,000 MILES. I HAVE NEVER HAD ANY OTHER ISSUES WITH THIS VEHICLE AND THIS HAPPENED VERY SUDDENLY FOR THE FIRST TIME. MY CAR IS WELL MAINTAINED AND SERVICED REGULARLY. FORD MOTOR CO AND TWO DEALERS SAY THIS IS NOT UNDER WARRANTY BECAUSE OF THE MILEAGE AND THE PART ALONE COST $1649.00. THEY ALL SAID THEY HAVE NEVER HEARD OF THIS PROBLEM HAPPENING BEFORE NOW BUT THEIR ARE MANY COMPLAINTS OF THIS PROBLEM THAT HAVE BEEN REPORTED TO NHTSA. IS THIS BEING INVESTIGATED FOR POSSIBLE RECALL?

11/08/2015
Components: SERVICE BRAKES
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHEN APPLYING THE BRAKES AT DRIVING SPEED (30 MPH) ON A CITY STREET THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO RESISTANCE AND NO BRAKING ACTION. THE CAR WAS STOPPED USING THE EMERGENCY HAND BRAKE. AFTER TURNING THE CAR OFF AND RESTARTING IT, THE BRAKES WORKED NORMALLY. CAR WAS TOWED TO A FORD DEALER FOR SERVICE. THE COMPUTER BRAKE CONTROL UNIT WAS REPLACED BY THE DEALER AFTER REVIEWING THE CODES. PART NUMBER IS BE5Z-2C219. COST WAS $1120. FORD MOCO SAYS THEY WILL NOT CONTRIBUTE ANYTHING TO COST REDUCTION AND THEY DON'T CONSIDER IT ENOUGH OF A SAFETY PROBLEM TO USE ANY CUSTOMER SAT PROGRAM TO HELP WITH THE COST. THEY ALSO SAY NO RECALL IS APPLICABLE. CAR MILEAGE IS 55,763. 2010 FORD FUSION HYBRID WHICH HAS ALWAYS BEEN DEALER SERVICES AT REGULAR INTERVALS.

11/04/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE ELECTRONIC POWER STEERING ON THIS VEHICLE IS DEFECTIVE. I'VE ONLY HAD THIS VECHILE FOR ABOUT A YEAR AND A HALF AND HEVE HAD SEVERAL MAJOR ISSUES WITH IT. THE POWER STEERING PROBLEM HAS BEEN THE BIGGEST ISSUE. I WAS ORIGINALLY TOLD THE THE PART WAS ON RECALL, THEN AFTER JUMPING THROUGH SEVERAL HOOPS I ENDED UP HAVING TO PAY $1314.17 TO HAVE IT FIXED MYSELF. LESS THAN 24 HOURS AFTER PICKING THE CAR UP FROM THE DEALERSHIP THE SAME PROBLEMS ARE OCCURRING, THE ELECTRONIC POWER STEERING COMPLETELY WENT OUT AGAIN WHILE DRIVING ON THE HIGHWAY. THIS PART NEEDS TO BE RECALLED ON ALL VEHICLES, IT IS VERY DANGEROUS TO BE DRIVING AND COMPLETELY LOOSE CONTROL OF YOUR VEHICLE ON THE HIGHWAY. THANKFULLY, I WAS ABLE TO GAIN CONTROL OF THE CAR THIS TIME, BUT IT COULD HAVE BEEN MUCH WORST. I HAVE AND WILL CONTINUE TO FILE COMPLAINTS AGAINST FORD UNTIL THIS DEFECTIVE PART UNTIL SOMETHING IS DONE.

11/04/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG1AR******
Summary

I SMELLED GASOLINE EVERY TIME I FILLED UP. I TOOK THE CAR TO A FORD DEALER AND THEY FOUND THE GAS TANK HAD A CRACK ON THE TOP. IT WAS ACTUALLY DRIPPING GAS NEAR THE EXHAUST SYSTEM. DEALER SAID TANK NEEDED TO BE REPLACED. QUOTED A PRICE OF $1200 JUST FOR THE TANK. DEALER FOUND A USED TANK. TOTAL COST WAS $638. DEALER REFUSED TO CALL FORD TO SEE IF THEY WOULD COVER PART OF THE COST. CAR HAD 93,000 MILES ON IT.

10/30/2015
Components: POWER TRAIN
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

I HAVE A 2010 FORD FUSION SEL AWD V6 WHICH I PURCHASED ABOUT 2 YEARS AGO. I HAVE STARTED NOTICING SHIFTING PROBLEMS WITH MY CAR. IT FIRST STARTED ABOUT 3 WEEKS AGO NOW. THE CAR ACTED LIKE IT COULDN'T FIGURE OUT WHAT GEAR TO GO IN, WHILE MAKING A LEFT TURN THROUGH TRAFFIC IT HESITATED A LOT & THEN FIGURED OUT WHAT GEAR TO GET INTO, BARELY AVOIDING AN ACCIDENT. I WAS THEN COMING BACK FROM THE AIRPORT WITH MY SISTER & IT CLAMMED DOWN IN GEARS AS WE STARTED TO STOP & THEN LUNGED FORWARD 2 TIMES ALMOST HITTING THE CAR IN FRONT OF ME. I HAVE TAKEN IT INTO THE SHOP & THEY SAID THEY NEEDED TO REFLASH THE PCM, THIS WAS DONE THE DAY BEFORE YESTERDAY. I GOT IT BACK YESTERDAY & IT STARTED DOING THE EXACT SAME THINGS. I HAVE SEEN THAT A RECALL NOTICE WAS SENT OUT TO SOME PEOPLE YEARS AGO WITH A TIME LIMIT ON GETTING THIS FIXED. RECALL NOTICE 10B15. IT SAID IT ENDED IN APRIL OF 2011. CAN THR BE A TIME LIMIT ON THIS SORT OF THING? SOME PEOPLE DON'T HAVE $1,000'S OF DOLLARS TO FIX CARS. WHAT CAN SOMEONE DO TO CORRECT THIS ISSUE.

10/30/2015
Components: STEERING
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON SEVERAL OCCASIONS, I WAS DRIVING MY 2010 FORD FUSION AND LOST THE POWER STEERING FOR NO APPARENT REASON. I LOST THE POWER STEERING AT LEAST THREE TIMES AS I WAS BACKING OUT OF MY GARAGE. THE MOST RECENT TIME I LOST MY POWER STEERING, I WAS DRIVING DOWN A STEEP HILL WITH A CURVE AND HAD TO USE ALL MY STRENGTH TO TURN THE STEERING WHEEL, SO THAT I WOULD NOT DRIVE OFF THE ROAD INTO THE DITCH. THIS WAS AN EXTREMELY SCARY EXPERIENCE. I AM UPSET THAT THE NTSB HAS NOT FORCED FORD TO RECALL ALL 2010 FUSIONS FOR THIS COMMON PROBLEM OF LOSING THE POWER STEERING. THE COMPLAINTS ABOUT THE POWER STEERING PROBLEMS IN FORD FUSIONS ARE ALL OVER THE INTERNET. ALSO, THERE WAS A CLASS ACTION LAWSUIT BROUGHT AGAINST FORD FOR THIS POWER STEERING PROBLEM IN THE 2010-2014 FORD FUSIONS IN SAN FRANCISCO, CA. WHY HASN'T THE NTSB DONE MORE ABOUT THIS DANGEROUS PROBLEM?

10/30/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE CAR WOULD NOT ACCELERATE BEYOND 5. - 10 MPH, WHILE IN MOTION, NO MATTER HOW FAR THE ACCELERATER WAS DEPRESSED. IT WAS DRIVEN TO THE CLOSEST REPAIR SHOP AND WE WERE TO,D IT WAS THE THROTTLE BODY. THE REPAIR HAS WORKED TO DATE.

10/29/2015
Components: STEERING
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING ASSIST WARNING MESSAGE ILLUMINATED AND THE VEHICLE WAS DIFFICULT TO STEER. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS SHUT OFF AND RESTARTED AND IT RESUMED TO NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

10/28/2015
Components: ENGINE
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

ENGINE WOULD DROP TO IDLE AND NOT RESPOND TO ACCELERATOR PEDAL, ONLY RESTARTING WOULD SOLVE. ESCALATED TO ENGINE COMPLETELY DYING REQUIRING A RESTART OFTEN AT HIGHWAY SPEED. ON 10/20 DRIVING TO AIRPORT IN CHICAGO, CAR DIED A TOTAL OF 7 TIMES. CALLED FORD CORPORATE REGARDING THE ETB CUSTOMER SATISFACTION PROGRAM, FOUND MY VEHICLE VIN WAS NOT INCLUDED. ON 10/22 TOOK TO FORD DEALER AND THE ETB WAS REPLACED AT CUSTOMER EXPENSE. WAS TOLD THAT THE CODES WERE EXACTLY THE SAME AS THE ETB'S BEING REPLACED UNDER THE CUSTOMER SATISFACTION PROGRAM. CALLED FORD CORPORATE AGAIN, BUT WOULD NOT INCLUDED IN THE PROGRAM. A SERIOUS POTENTIALLY LIFE-THREATENING ISSUE WHEN A VEHICLE STALLS IN HEAVY TRAFFIC. SUGGEST THAT ALL OF THE 2010 FORD FUSIONS SHOULD BE INCLUDED IN THE SATISFACTION PROGRAM OR THE PROGRAM SHOULD BE UPGRADED TO A RECALL PROGRAM.

10/28/2015
Components: STEERING
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

10/28/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME". I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I TOOK MY CARD TO A FORD DEALERSHIP AND THE FOUND MY FUEL TANK SEAL HAS CRACKED. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER.

10/28/2015
Components: WHEELS
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THREE OF THE FRONT PASSENGER WHEEL LUG NUTS WERE MISSING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT DISCOVERED THAT THE WHEEL STUDS OF THE ENTIRE VEHICLE WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000. UPDATED 02/12/16*LJ

10/26/2015
Components: STEERING
Incident Date: 07/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

ONCE I PULLED OUT OF MY APARTMENT PARKING LOT HEADING TO WORK, THE DASHBOARD INDICATED THAT I NEED TO "SERVICE POWER STEERING SOON". AS I PROCEEDED FURTHER, THE DASHBOARD MESSAGE INDICATED THAT I NEEDED TO "SERVICE ADVANCETRAC". THE STEERING WORKED WELL DURING THE COMMUTE TO WORK. ONCE I GOT TO WORK AND PARKED, I SHUT OFF THE ENGINE. WHEN I STARTED THE ENGINE, THE MESSAGE ON THE DASHBOARD REPLIED "SERVICE POWER STEERING NOW" AND IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. IN THE PAST THREE MONTHS, THE POWER STEERING HAS STAYED IN THE SAME CONDITION. NO BETTER, NO WORSE. FURTHERMORE, THIS INCIDENT IS MORE SUSPICIOUS CONSIDERING THE FACT THAT FORD HAS ISSUED RECALLS ON 2011-2014 FUSIONS FOR THIS ISSUE.

10/23/2015
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEEDS, THE STEERING WHEEL SEIZED. IN ADDITION, THE CONTACT STATED THAT WHILE IN PARK, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE "CHECK FUEL VALVE INLET" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE WITH THE STEERING WHEEL RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000. UPDATED 02/10/16*LJ DEALER ADVISED IF NOT FIXED COULD RESULT IN A CRASH. UPDATED 05/22/18*JB

10/22/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER REFLASH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE CONTACT RETURNED TO THE DEALER WITH THE DIAGNOSIS, BUT THE TECHNICIAN REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,363. UPDATED 1/15/16 *CN

10/22/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE JERKED. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

10/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

APPROXIMATELY TWO YEARS AGO, I HAD AN ISSUE WITH THE VEHICLE'S THROTTLE BODY. AS ACCELERATING AND DRIVING AT A CONSTANT SPEED, THE CAR WOULD STALL AND SHUT DOWN AND THE 'WRENCH' LIGHT WOULD COME ON WITH NO TYPE OF WARNING. I HAD THE VEHICLE FIXED AT A FORD MOTOR COMPANY DEALERSHIP. I AM NOW EXPERIENCING THE EXACT SAME ISSUE.

10/21/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND A RED TRIANGLE LIGHT COMES ON THAT SAYS TO STOP SAFELY. THE ENGINE SHUT OFF. I HAD TO PULL OVER AND TURN CAR OFF. ONCE I STARTED IT BACK IT STARTS FINE BUT CONTINUES TO TURN OFF VERY FEW MILES. THIS IS A MAJOR PROBLEM AND PUTS MY FAMILIES LIVES AT RISK. NO LIGHTS ARE ON AFTER I TURN CAR BACK ON. THIS IS VERY SERIOUS AND CAN CAUSE MY FAMILY TO DIE IN A CAR CRASH. THANKFULLY THE HYBRID ENGINE STILL WORKS WHICH LETS ME SLOWLY PULL OVER BUT MY SPEEDS ON THE INTERSTATE GOES FROM 70 TO ABOUT 30 REALLY FAST AND PUTS US IN A VERY DANGEROUS SITUATION. PLEASE HELP ME FIX.

10/21/2015
Components: STEERING
Incident Date: 10/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

SHORTLY AFTER BEGINNING MY DRIVE, MY CAR ALERTED ME TO "SERVICE ADVANCETRAC SOON" AND "SERVICE POWER STEERING SOON". THE WHEEL TURNED AS IT DID NORMALLY SO I DIDN'T THINK I HAD ANYTHING TO WORRY ABOUT. I GOT TO A STOPLIGHT A LITTLE FURTHER DOWN THE ROAD AND THOUGHT PERHAPS A RESET WOULD CLEAR THE ERROR. I PUT MY CAR IN PARK, AND SHUT OFF THE ENGINE. WHEN I STARTED IT UP AGAIN, I GOT A MUCH MORE URGENT SOUNDING DING AND MY SCREEN SAID "SERVICE POWER STEERING NOW". IT WAS AT THAT POINT THAT I HAD NO POWER STEERING IN THE CAR. IT WAS SO DIFFICULT TO STEER THAT I WAS WORRIED I MIGHT BREAK SOMETHING, FEELING LIKE AT ANY MOMENT THE STEERING WHEEL WAS GOING TO SNAP. UPON READING THE COMPLAINTS AND RECALLS OF OTHER FORD FUSIONS, I AM SHOCKED THAT THE 2010 MODEL ISN'T INCLUDED IN THE RECALL. THE ONLY FIX FOR THIS ISSUE ACCORDING TO FORD IS TO REPLACE THE RACK AND PINION ASSEMBLY. MY SUSPISION IS THAT THE ISSUE IS WITH A SENSOR THAT BECAME FAULTY, AND THE SYSTEM TURNED OFF POWER STEERING TO PROTECT ITSELF. HOWEVER I HAVE HEARD THAT BECAUSE THE SENSOR DOES NOT HAVE A PART NUMBER, IT CANNOT BE SOLD SEPARATELY FROM THE RACK AND PINION ASSEMBLY. I UNDERSTAND COMPONENTS BREAK AND WEAR OUT, ESPECIALLY IN CARS, BUT I THINK IT'S INSANE TO HAVE TO REPLACE A $1300 PART WHEN A $50 COMPONENT FAILS.

10/19/2015
Components: STEERING
Incident Date: 10/16/2015
Crash: No
Fire: No
Summary

WHILE MY HUSBAND WAS DRIVING MY CAR, HE LOST ALL POWER STEERING ABILITY AND THE ADVANCE TRAC AND SERVICE POWER STEERING LIGHT CAME ON. IT IS REQUIRING EXTRA ABILITY TO TURN VEHICLE. I DO NOT UNDERSTAND WHY THIS MODEL IS NOT INCLUDED IN THE RECALL OF 15V340000.

10/19/2015
Components: STEERING
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA7AR******
Summary

I HAVE HAD THE POWER STEERING ASSIST FAULT LIGHT COME ON 4 TIMES IN THE PASSED YEAR AND A HALF. WHEN I WENT TO FORD THEY SAID THEY COULD NOT HELP ME UNLESS THE LIGHT WAS ON. SO FINALLY THE LIGHT STAYS ON AND SUDDENLY IT IS NOT COVERED BY A WARRANTY AND THE REPAIR IS CLOSE TO $2000, HOW CONVENIENT IS THAT. YOU KNOW THEY KNEW THAT EVIDENTLY THE SYSTEM WOULD FAIL. I COULDN'T EVEN TURN THE WHEEL AND WHEN I CALLED THEM TO EXPLAIN THAT THEY TOLD ME TO DRIVE SAFELY. THIS IS A PROBLEM THAT NEEDS TO BE RECALLED.IF IT WAS RECALLED FOR OTHER YEARS WHY NOT 2010?

10/16/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2015
Crash: No
Fire: No
Summary

THE CHECK ENGINE LIGHT CAME ON SEVERAL TIMES AND WAS RETURNED TO DEALER FOR SERVICE. KEPT BEING TOLD WAS A DIRTY FLAP IN THE CAPLESS FUEL NECK. QUIT TAKING IT SINCE WARRANTY RAN OUT AND COST 100.00 PER ISSUE WITHOUT ISSUE BEING FIXED. DROVE WITH CHECK ENGINE LIGHT ON UNTIL I SMELLED GAS WHILE PARKED IN GARAGE AND SAW GAS LEAK UNDER THE CAR BETWEEN BACK SEAT AREA AND TRUNK. TOOK TO FORD DEALER AND THEY TOLD ME THE GAS TANK WAS CRACK AND HAD TO REPLACE AT A COST OF 1600.00 AFTER TANK WAS REPLACED THE CHECK ENGINE LIGHT HAS STAYED OFF. FOUND OUT THAT MANY OF THE 2010 FUSIONS HAVE HAD THE SAME ISSUE AND THE 2013 FUSIONS ARE UNDER RECALL.

10/14/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING, THE CAR WILL SUDDENLY LOSE ALL ACCELERATION AND THE MAINTENANCE WRENCH LIGHT WILL COME ON. THIS HAS HAPPENED WHILE ACCELERATING FROM A STOP, AND WHILE GOING 60 MPH DOWN THE HIGHWAY. THE ONLY WAY TO RESET IT IS TO RESTART THE CAR. IF THE CAR IS NOT RESTARTED, IT WILL SHAKE VIGOROUSLY AS IF IT IS GOING TO STALL ON ITS OWN. ONCE RESTARTED, ACCELERATION IS RESTORED TO NORMAL UNTIL IT DOES THE SAME THING AGAIN.

10/13/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJAXAR******
Summary

THIS HAS HAPPENED SPORADICALLY SINCE JULY 2015. THERE'S NO WARNING, NO CHECK ENGINE LIGHT. YOU'RE DRIVING THE CAR AND ALL THE SUDDEN THE POWER TO THE ENGINE IS CUT. IT MAINTAINS A VERY ROUGH IDLE AS YOU ATTEMPT TO MANEUVER TO A SHOULDER IN TRAFFIC AND ONCE STOPPED THE CAR SHAKES VIOLENTLY. WHEN THIS ISSUE OCCURS THE "WRENCH" ON THE DASH ELECTRONICS ILLUMINATES. ONCE YOU SHUT THE CAR OFF AND RESTART THE CAR, IT SOMETIMES RUNS FINE FOR A WHILE, OTHER TIMES THIS ISSUE OCCURS AGAIN. WE'VE HAD THE CAR INTO THE SHOP TWICE, BUT BECAUSE THERE'S NO CHECK ENGINE LIGHT SOURCING THE PROBLEM IS INCREDIBLY HARD. THIS IS EXTREMELY UNSAFE, ESPECIALLY IF IT OCCURS ON THE INTERSTATE OR OTHER CONGESTED AREAS. FORD NEEDS TO BE HELD LIABLE FOR SUCH AND SHOULD ISSUE A MANDATORY RECALL. I ATTACHED A PICTURE OF NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE AND SOME SAY IT'S THE THROTTLE BODIES WHICH HAD AN EXTENDED WARRANTY FOR A LITTLE BIT, BUT ONE SHOULD NOT HAVE TO HAVE THIS OCCUR BEFORE GETTING IT FIXED.

10/12/2015
Components: STEERING
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING HOME WITH MY 12 YEAR OLD SON DOWN THE POST ROAD IN ORANGE CT AND ALL OF A SUDDEN, THE MALFUCTION INDICATOR LIGHT FOR TRACTION CONTROL ILLUMINATES AND THEN I GET A MESSAGE TO SERVICE POWER STEERING NOW. WITHOUT WARNING,IN AN INSTANT, I LOST THE ABILITY TO STEER MY CAR SMOOTHLY AND SAFELY AS THE STEERING WHEEL BECAME EXTREMELY TIGHT. I DROVE ABOUT A MILE UNTIL I COULD PULL MY CAR OVER SAFELY AND THOUGHT THAT IT WAS JUST SOMETHING AS SIMPLE AS RESETTING MY CAR SO I TURNED THE CAR OFF AND RESTARTED IT, BUT BY THIS TIME, THE STEERING WHEEL WAS EVEN TIGHTER THAN BEFORE AND I COULD BARELY TURN THE WHEEL. I PRAYED AND DID MY BEST TO MANEUVER MY CAR SO THAT I WOULDN'T HIT ANYBODY ELSE, BUT IT WAS HARD TO EVEN DRIVE IN A STRAIGHT LINE PATTERN. THE TURNS I HAD TO MAKE TO DRIVE TO MY HOME WERE EXTREMELY WIDE AND UNSAFE. I'M UPSET WITH THIS AS I'VE DONE MY HOME WORK AND IT LOOKS LIKE THERE WAS AN INVESTIGATION REGARDING THIS SCENARIO BUT NOT AN ACTUAL RECALL. FORD ACKNOWLEDGES A SAFETY ISSUE, BUT APPERENTLY DOES NOTHING UNTIL SOMETHING HAPPENS. I LIVE IN A STATE THAT IS IN A RAINY SEASON AND SOON WINTER IF THIS HAD OF HAPPEN WITH SNOW ON THE GROUND...THIS WOULD HAVE BEEN BAD....VERY BAD.

10/12/2015
Components: SERVICE BRAKES
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

I OWN STATED FORD. DRIVING ON HIGHWAY REAR BRAKE FAILURE. TOWED TO REPAIR GARAGE AND REAR ROTORS AND PADS REPLACED. COST 380.00 DOLLARS. ONLY HAVE 32,000 MILES. WE WERE LUCKY WE WERE ABLE TO PULL OVER TO THE SIDE OF ROAD. THIS A SAFETY HAZARD. TODAY MY FRIEND CALLED AND HAD THE SAME PROBLEM. $360.00 REPAIRS. ROTORS AND PADS REPLACE. BOTH INCIDENT ON MAJOR HIGHWAYS..HAVE REPAIR BILL AND OLD PARTS. DON'T HAVE KNOWLEDGE TO SEND INFO AS REQUESTED.. I AM 90 YRS OLD. THANK YOU. *TR

10/12/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS AFFECTED BY THE THROTTLE BODY THING. I GOT IT FIXED AT JIM CLICK FORD IN TUCSON. I'VE BEEN EXPERIENCING HEAVY ACCELERATION AND THROTTLE RESPONSE PROBLEMS SINCE. I HAD MY TRAMS FLUID LEAK FROM THE CAP. NO LEAKS IN ANY OF MY HOSES. MY RPMS STAY BETWEEN 1700-2700 REGARDLESS OF WHAT SPEED I'M GOING. I TOOK IT BACK TO JIM CLICK, EVEN THO SHOWING NO ERRORS. AND IT'S ALWAYS WHINING, MY ENGINE. I DON'T KNOW WHAT'S CAUSING THIS, BUT I DEFINITELY TAKE CARE OF MY CAR. AND FUSIONS BEEN HAVING A LOT OF PROBLEMS. AND PEOPLE TELL MY MY CAR MAKES REALLY LOUD NOISE WHEN TURNING. I'VE NEVER HEARD IT OR FELT IT, BUT I'VE BEEN TOLD BY MULTIPLE PEOPLE.

10/12/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE STOPPED AT RED LIGHT AND STOP SIGNS ATTEMPTING TO TURN, THE VEHICLE WOULD REV ITSELF CORRESPONDING WITH A RAPID INCREASE/DECREASE IN RPM. UPON ACCELERATION THE CAR WOULD STUTTER AND THE ENGINE TURNED OFF WHILE ALLOWING ME TO ENTER THE INTERSECTION RESULTING IN VERY CLOSE CALLS. THIS HAS BEEN RECURRING WITH MORE FREQUENCY.

10/09/2015
Components: SEAT BELTS,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2015
Crash: Yes
Fire: Yes
Vehicle Identification Number: 3FAHPOKC9AR******
Summary

DAUGHTER WAS DRIVING ON FM ROAD ON COMING VEHICLE ON WRONG SIDE STRUCK DAUGHTER CAR HEAD ON. DAUGHTERS CAR CAUGHT ON FIRE, SEAT BELTS LOCKED OR FROZE PASSENGER UNABLE TO UNLOCK SEAT BELT. DAUGHTER DIED PASSENGER RECEIVED BURNS TO HANDS.DAUGHTERS CAR WAS IN MOTION.

10/09/2015
Components: STEERING
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

AS I WAS BACKING OUT OF A PARKING SPACE, A WARNING SIGN POPPED UP ON MY DASH REQUESTING THAT I SERVICE POWER STEERING IMMEDIATELY. IT WAS THEN THAT MY STEERING WHEEL LOCKED UP AND I WAS UNABLE TO TURN, ALMOST HITTING CARS IN THE ROWS BEHIND ME. THANK GOD THAT I HAVE BACKUP SENSORS BECAUSE IT COULD HAVE BEEN NASTY! ANYWAYS, IT WAS DIFFICULT FOR ME TO STEER THROUGHOUT THE PARKING LOT AND FOR ME TO GET TO WHERE I NEEDED TO GO....UPDATED 12/10/15 *BF

10/08/2015
Components: STEERING
Incident Date: 10/05/2015
Crash: No
Fire: No
Summary

POWER STEERING IS DEFAULTED WHILE DRIVING. IT BECAME SO HARD TO TURN. THANKS GOD THERE IS NO CRASH. IT HAPPENED 3 DAYS AGO IN WINSTON SALEM NC AND I NOW PARKED THE VEHICLE IN MY DRIVEWAY THINKING ABOUT WHERE TO FIND MONEY TO FIX IT

10/07/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT SHORTLY AFTER THE REPAIRS, THE VEHICLE WAS REFUELED AND FUEL STARTED TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

10/07/2015
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING MY CAR, AND WITH NO WARNING THE ORANGE WRENCH APPEARS AND LOSS OF ACCELERATION OCCURS. HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED 3 TIMES TODAY AND COULD HAVE POTENTIALLY CAUSED AN ACCIDENT EACH TIME. THERE IS APPARENTLY A THROTTLE RECALL, BUT DOES NOT INCLUDE MY 2010 FORD FUSION. NOT SURE WHAT I NEED TO DO.

10/06/2015
Components: ENGINE
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC7AR******
Summary

WHILE DRIVING I NOTICED THE TEMP GAUGE WAS ON HIGH. NO WARNING LIGHTS PRECEDING THIS AND NOW LOW COOLANT ALARM. TURNED A CORNER TO PULL OFF AND BEFORE I COULD, CHECK ENGINE LIGHT CAME ON AND ENGINE SHUDDERED TO A STOP CAUSING ME TO LOOSE STEERING AND BRAKES. WITH NO WARNING ENABLING ME TO EITHER CHECK THE CAR OUT, OR SAFELY GET OFF THE ROAD. THE WATER PUMP WHICH IS INSIDE THE ENGINE FAILED. IT HAS CONTAMINATED THE OIL NOW REQUIRING AN ENTIRE NEW ENGINE. ON SEARCHING GOOGLE FOR THE FORD 3.5L V6 ENGINE THIS APPEARS TO BE A HUGE PROBLEM WITH THESE ENGINES AND ITS DESIGN. I CANT IMAGINE WHAT WOULD HAPPEN SHOULD IT FAIL WITHOUT WARNING AT HIGHWAY SPEEDS.

10/06/2015
Components: STEERING
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING ASSIST IS NOT WORKING

10/06/2015
Components: POWER TRAIN
Incident Date: 09/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE VEHICLE LOST SPEED AND FAILED TO ACCELERATE WHEN DEPRESSING THE BRAKE PEDAL. THE INSTRUMENT PANEL LIGHT ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

10/05/2015
Components: POWER TRAIN
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

THIS IS THE SECOND OCCASION IN 2 YEARS THAT I AM HAVING TO HAVE THE TRANSMISSION REPLACED IN MY CAR DUE TO LEAVING AXLE SEALS THAT CONTINUE TO LEAK TRANSMISSION FLUID AFTER REPLACEMENT. THE CAR HAS A HARD SHIFT BETWEEN 1ST AND 2ND GEAR AS WELL AS 2ND TO 3RD. I HAVE HAD THE SEALS REPLACED THREE TIMES. THE CV JOINTS HAVE BEEN REPLACED AND THE TRANSMISSION WAS REPLACED IN 2014. IT IS NOW 2015 AND I AM HAVING THE SAME ISSUE I HAD LAST YEAR WITH THE SAME COST ASSOCIATED WITH THE REPAIRS. I AM CURRENTLY WAITING ON APPROVALS FROM MY EXTENDED WARRANTY COMPANY TO COMPLETE THE NEEDED REPAIRS. THIS IS ALSO MY 2ND COMPLAINT FOR THIS ISSUE WITH SAFERCAR.GOV.

10/03/2015
Components: WHEELS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

EARLY IN 2012 ONE WHEEL STUD BROKE. ALL LUG NUTS WERE REPLACED IN MARCH OF 2012 PER FORD RECALL NO. 11S23. I ALSO REPLACED ALL OF THE WHEEL STUDS. WHEEL STUDS ARE CONTINUING TO FRACTURE. AT LEAST TWO STUDS WERE REPLACED AGAIN IN SEPTEMBER, 2014, AND TWO MORE IN OCTOBER 2015.

10/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

AS PREVIOUSLY REPORTED, WHILE ENTERING A PARKING SPACE THE POWER STEERING WENT OUT AND I HAD TO STRUGGLE HARD TO PUT IT INTO A SPACE....LUCKILY, THE PARKING LOT WAS NOT VERY FULL AND I WAS ABLE TO PULL INTO ONE WITHOUT CARS ON EITHER SIDE. A WARNING MESSAGE LIT UP ON THE DASHBOARD, BUT NOT UNTIL THE SYSTEM WAS ALREADY DISABLED. VEHICLE WAS TOWED TO THE DEALERSHIP, AND REPAIRED AT A COST OF ALMOST $1,800. THE CAR HAD 39,000 MILES ON IT AT THE TIME.. UPON CHECKING THE DEALERSHIP SAID THEIR IS NO RECALL ON THE POWER STEERING...FOR 2010. BUT THERE IS RECALLS FOR THE SAME CAR FOR 2011, 2012 AS WELL AS 2013... SHOULD A VEHICLE WITH 39,000 SUCH A PROBLEM? NHTSA ID. # 10764902

09/30/2015
Components: STEERING
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

POWER STEERING ASSIST AND CHECK ADVANCE TRAC CAME ON! HAD TO DRIVE HOME WITH NO POWER STEERING. IT APPEARS THERE ARE SEVERAL FUSIONS THAT HAVE THE SAME PROBLEM. IT COST $1300.00 TO FIX. FORD SHOULD REIMBURSE FOR PARTS OR AND AT LEAST HAVE A RECALL ON THESE CARS. I WAS PARKED WHEN IT HAPPENED! THE POWER ASSIST HAS CAME ON BEFORE BUT THEY COULDN'T FIND THE PROBLEM UNTIL IT ACTUALLY QUIT WORKING. I HELPED MY GRANDDAUGHTER OUT SO SHE HAD A WAY TO GET TO SCHOOL! WHO COULD I CONTACT TO SEE IF FORD WILL HELP WITH THE COST?

09/29/2015
Components: STEERING
Incident Date: 09/27/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED. IN ADDITION, THE ADVANCED TRACK AND POWER STEERING ASSIST WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

09/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

LAST MONTH MY 2010 FORD FUSION WENT INTO "LIMP MODE" WHILE DRIVING TWICE IN THE SAME DAY - ENGINE STILL RUNS BUT NO POWER OTHER THAN IDLING - VERY DANGEROUS. TOOK MY VEHICLE TO THE LOCAL FORD DEALER WHO REPLACED THE THROTTLE BODY AS PART OF A CUSTOMER SATISFACTION PROGRAM AT NO COST. THE VEHICLE HAS GONE INTO "LIMP MODE" ONE MORE TIME SINCE THEN. I DO NOT TRUST THIS VEHICLE.

09/29/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

FUEL TANK STARTED LEAKING FUEL WHEN THE TANK IS FILLED ABOVE 1/2 ON THE PASSENGER SIDE. FORD REPAIR SHOP FOUND A TANK DEFECT ON THE BEND OF THE UPPER TANK FLANGE, STRESS FRACTURE ALONG THE FLANGE THAT IS NOT NORMAL WEAR AND TEAR BUT IN MY AND THE REPAIR SHOP'S OPINION IS A DEFECTIVE TANK. I AM FILING A COMPLAINT WITH FORD AS IN MY OVER 40 YEARS OF OWNING MANY VEHICLES OF SEVERAL BRANDS, NEVER HAD A TANK LEAK - ONE VEHICLE I HAVE HAS 340K MILES WITH NO LEAKS. I SEE FROM RESEARCH ON THE INTERNET THAT THIS PROBLEM IS NOT ISOLATED TO JUST ME. FORD - IMPROVE YOUR QUALITY BEFORE I BUY ANOTHER VEHICLE FROM YOU! THIS IS AN EXTREMELY DANGEROUS CONDITION.....UPDATED 10/27/15*BF

09/28/2015
Components: STEERING
Incident Date: 09/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

MY 8 MONTH PREGNANT WIFE WAS DRIVING THE FUSION AND THE POWER STEERING FAILED ON HER. THE VEHICLE WAS DIFFICULT TO CONTROL AND FELT VERY UNSAFE. THE DASH REPORTED, "SERVICE POWER STEERING NOW." THIS IS THE THIRD CATASTROPHIC FAILURE WITH MY 2010 FORD FUSION, YOU CAN READ MORE ABOUT THE PROBLEMS HERE: HTTP://FORDPOWERSTEERING.COM/

09/26/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

WHILE DRIVING A MESSAGE APPEARED ON THE INSTRUMENT PANEL, "HAVE POWER STEERING SERVICED", WITHIN A FEW SECONDS "HAVE ADVANCE TRAC SYSTEM SERVICED" WARNING APPEARED. I SHUT OFF THE CAR. UPON RESTARTING THE CAR THERE WAS A TOTAL FAILURE OF THE POWER STEERING SYSTEM. IT WAS IMPOSSIBLE TO DRIVE THE CAR DUE TO THE DIFFICULTY OF TURNING THE STEERING WHEEL. I DETECTED A SLIGHT BURNING SMELL. THE CAR HAD TO BE TOWED TO THE DEALER. REPAIR INVOICE STATES AN INTERNAL FAULT OF ELECTRIC POWER STEERING. RACK AND PINION SYSTEM HAD TO BE REPLACED. MILEAGE AT THE TIME WAS 60,402. IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY OR ON A BUSY ROAD THERE WOULD HAVE BEEN GREAT POTENTIAL FOR AN ACCIDENT.

09/25/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE CONTACT NOTICED STRONG FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. UPDATED 11/18/15*LJ UPDATED 1/14/2015*JS UPDATE 4/6/18*JB *TR

09/24/2015
Components: STEERING
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

WHILE ON A ROAD TRIP I RECEIVED A MESSAGE THAT READ "POWER STEERING ASSIST FAULT" AS SOON AS I STARTED THE CAR AND AT THE EXACT SAME TIME I LOST THE POWER STEERING. TURN OUT THAT CORRODED WIRES FRIED THE RACK & PINION. I HAD TO HAVE IT TOWED OVER A 100 MILES TO GET IT HOME. FORD TRIED TO TELL ME THAT THE WIRES WERE DAMAGED BY RODENTS. THEY CONVENIENTLY LEFT OUT THE IMPORTANT FACT THAT MY CAR (BUILT 04/07/2010) WAS NOT BUILT WITH AN EPAS GEAR HEAT SHIELD ON THE RACK & PINION. THE HEAT SHIELD WOULD HAVE PREVENTED THE WIRES FROM INCINERATING & FRYING THE RACK & PINION. FORD KNEW THAT THE LACK OF THE HEAT SHIELD WAS A PROBLEM AND TOOK STEPS TO CORRECT THIS ON THE FUTURE CARS. FUSIONS BUILT AFTER 04/12/2010 HAD THE HEAT SHIELD ADDED TO THE RACK & PINION. BUT THEY HAVE MADE NO ATTEMPT TO CORRECT THE ERROR ON THE CARS BUILT BEFORE 04/12/2010 THAT WERE BUILT WITHOUT THE HEAT SHIELD. I AM BLESSED THAT I WAS NOT ON THE ROAD AT THE TIME THAT I LOST MY POWER STEERING SINCE I WAS JUST STARTING BACK HOME ON COUNTRY ROADS IN THE MIDDLE OF THE NIGHT. IN THE PAST 5YRS I HAVE NOW HAD 3 POTENTIALLY DANGEROUS CAR MALFUNCTIONS. 1. AUG. 2013 - ENGINE SHAKING. NOT SAFE TO DRIVE. NEEDED NEW ENGINE & TRANS. MOUNTS. 2. OCT. 2013 - THROTTLE BODY FAILURE WHILE IN RUSH HOUR TRAFFIC. 3. AUG. 2015 - POWER STEERING ASSIST FAULT.

09/24/2015
Components: STEERING
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE STEERING SEIZED AND THE DASHBOARD DISPLAYED A "POWER STEERING ASSIST FAULT" ERROR MESSAGE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,200.

09/24/2015
Components: STEERING
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

09/24/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

THERE IS A PROBLEM WITH MY POWER STEERING. IT FAILED ON ME WHEN PARALLEL PARKING. AN ERROR REFERRING TO ADVANCETRAC APPEARED ON THE DASH. I HAD TO TURN MY CAR OFF IN ORDER TO RESET IT, BUT I FEAR IT MAY HAPPEN WHEN DRIVING ON A FREEWAY.

09/24/2015
Components: STEERING
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

COMPLETE LOSS OF STEERING ASSIST FAULT. LUCKILY MY WIFE AND DAUGHTER WERE PARKED WHEN THIS FAULT POPPED UP OTHERWISE SOMETHING BAD COULD HAVE HAPPENED. 2011 THROUGH 2012 FUSIONS HAVE BEEN RECALLED FOR THE SAME EXACT ISSUE. IT IS COMPLETELY UNFAIR FOR ME TO HAVE TO PAY FOR THIS SAFETY ISSUE.

09/24/2015
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

INITIALLY TOOK VEHICLE TO DEALER FOR TRANSMISSION ROUGH SHIFTING. TECH WAS UNABLE TO FIND CAUSE AND TROUBLE REPORT WAS LEFT "OPEN" SINCE WE WOULDN'T SIGN AS SATISFACTORILY COMPLETED. SECOND INCIDENT WAS IDENTICAL TO FIRST. YEARS PASSED BY AS WE LEARNED TO LIVE WITH THE ROUGH SHIFTING. MORE RECENTLY, ON INTERSTATE HIGHWAY, CAR LOST POWER, WOULD ONLY ACCELERATE TO 50MPH WITH RPM AT 6,000. FORD SCANNED, CONCLUDED TRANSMISSION NEEDS REPAIRED SOON. LAST EVENING, MY WIFE WAS RETURNING FROM WORK, THE FUSION QUICKLY DECELERATED TO 15-20 MPH ON OPEN HIGHWAY. A SEMI NEARLY STRUCK HER CAR FROM BEHIND DUE TO THIS QUICK CHANGE OF SPEEDS, WHICH NEARLY CAUSED SEVERAL OTHER COLLISIONS. LOCAL AUTO PARTS STATED CODE CAUSING ENGINE LIGHT TO ILLUMINATE IS 'THROTTLE BODY' PROBLEMS, A CODE (WARRANTY) 'MISSED' BY THE FORD DEALERSHIP. THIS CAR HAS LIVED AN EASY LIFE, ONLY 59K MILES, VERY CONSERVATIVE DRIVER AND DRIVEN ON LEVEL, PAVED, MOSTLY INTERSTATE HIGHWAYS. THE CAR WAS PROPERLY MAINTAINED AND BOUGHT NEW FROM THE LOT. PLEASE HELP US, AND THE PUBLIC WHO PREFER TO PURCHASE AMERICAN-MADE AUTOS, TO INSURE THAT THE 'POWER DOWN' MODE OF THIS TRANSMISSION IS ADDRESSED, AND IS A HIGH PRIORITY ITEM. ADDITIONALLY, PLEASE RECONSIDER A RECALL ON THESE TRANSMISSIONS. IT IS A VERY COSTLY REPAIR, AND A VERY SIGNIFICANT ONE TO OUR MODEST INCOME. A TRANSMISSION FAILURE AT 59K MILES IS UNACCEPTABLE.

09/23/2015
Components: STEERING
Incident Date: 09/16/2015
Crash: No
Fire: No
Summary

WAS DRIVING ON I75 FROM MICHIGAN AT HIGHWAY SPEEDS WHEN I WENT TO CHANGE LANES TO EXIT AND HAD NO POWER STEERING. NEEDLESS TO SAY THIS CAR STEERS LIKE A VERY BIG TRUCK WITHOUT TO POWER ASSIST.. IT ALSO HAS A POWER STEERING ASSIST FAULT LIGHT AND SERVICE ACUTRAC LIGHT. HAVE SHUT IT OFF AND RESTARTED SEVERAL TIME FAULT DOESN'T CLEAR AND STEERING HAS NOT RETURNED!

09/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

DRIVER SIDE FRONT DOOR HANDLE WILL NOT OPEN DOOR. HAVE TO REACH OUT AND PULL OUTSIDE DOOR HANDLE TO OPEN.

09/21/2015
Components: STEERING
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING ON THREE OCCASIONS AND TURNED A CORNER. MY STEERING LOCKED UP CAUSING ME TO ALMOST GET HIT FROM BEHIND. I WENT TO A REPAIR SHOP TO GET THE POWER STEERING ADDED. HOWEVER, I WAS TOLD NO FLUID IS NECESSARY. MY CAR HAS ELECTRONIC POWER STEERING, WHICH MAY BE MALFUNCTIONING. FORD STATES MY CAR ISN'T PART OF ANY RECALL. HOWEVER, THIS ISSUE CREATES A DANGER WHEN DRIVING.

09/18/2015
Components: STEERING
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TURNING INTO A PARKING SPACE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN AND THE POWER STEERING WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE ENTIRE POWER STEERING MECHANISM. NO FURTHER INFORMATION ON THE REPAIR WAS AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,900. UPDATED 11/09/15*LJ

09/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING ON THE INTERSTATE IN THE PASSING LANE WHEN MY VEHICLE STOPPED ACCELERATING. I HAD NO WAY TO GIVE GAS TO THE CAR. I MANAGED (LUCKILY) TO PULL OVER TO THE BREAKDOWN LANE. THE CAR WAS RUNNING ROUGHLY WITH NO WAY TO GIVE IT GAS. I SHUT IT OFF AND RESTARTED IT SUCCESSFULLY AND WAS ABLE TO CONTINUE. THIS HAPPENED SEVERAL TIMES OVER SEVERAL DAYS. THE LOCAL PARTS STORE CHECKED THE CODES AND IT WAS THE P2111 THROTTLE BODY ACTUATOR. I FOUND OUT ALSO THAT IT WAS UNDER EXTENDED WARRANTY FOR THAT PART. I MADE ARRANGEMENTS WITH THE LOCAL FORD DEALER TO HAVE IT REPAIRED. I DO NOT UNDERSTAND WHY MY LIFE WAS PUT IN DANGER WITH A KNOWN VERY SERIOUS DEFECT. WHY DIDN'T THE NHTSA MAKE FORD DO A RECALL? AN EXTENDED WARRANTY JUST POSTPONES THE TIME THAT THE EVENT WILL HAPPEN. I NOTICED THAT THERE WERE MANY PEOPLE THAT HAD REPORTED THE SAME PROBLEM.

09/18/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS ACCELERATING FROM A STOP LIGHT. I HAVE A 2010 FORD FUSION MANUAL TRANSMISSION 4-CYLINDER ENGINE. I HAD JUST SHIFTED INTO 2ND GEAR AND WAS AT ABOUT 15 MPH WHEN THE CAR SUDDENLY STOPPED ACCELERATING. THE POWERTRAIN WARNING LIGHT CAME ON THE DASH. THE ENGINE WAS IDLING - BUT I WAS UNABLE TO ACCELERATE THE CAR. FORTUNATELY, THERE WAS NO ONE BEHIND ME, AND TRAFFIC WAS NOT IMPEDED. I PULLED TO THE SIDE OF THE ROAD AND VERIFIED ELECTRICAL SYSTEMS WERE WORKING. THE ENGINE FELT ROUGH. I TURNED OFF THE IGNITION AND LET THE CAR SIT FOR ABOUT 15 SECONDS. I STARTED THE CAR BACK UP, AND IT RAN WITHOUT ISSUE. I SEARCHED ONLINE, AND FOUND SIMILAR COMPLAINTS ON OTHER FUSIONS. I TOOK THE CAR TO A FORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AS WELL AS THE FUEL VALVE. LEADING UP TO THIS, I HAD NOTICED SOME SYMPTOMS OF SHUDDERING, BUT, IT COINCIDED WITH A NEW TANK OF FUEL. I PLANNED TO PUT A NEW TANK OF FUEL IN AND SEE IF THE PROBLEM PERSISTED. THE CAR DIED PRIOR TO A NEW TANK. THIS IS A SERIOUS SAFETY ISSUE GIVEN THAT IT CAN EASILY RESULT IN BEING REAR-ENDED.

09/17/2015
Components: STEERING
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL FAILED. IN ADDITION, THE SERVICE POWER STEERING AND THE TRACK WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MECHANICAL FAILURE OF THE EPAS STEERING GEAR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

09/17/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING DOWN THE FREEWAY AT APPROX 70MPH IN HEAVY TRAFFIC, THE VEHICLE MADE A SLIGHT JERK, AND LOST PROPULSION. I HAD TO CROSS SEVERAL LANES OF TRAFFIC OFF TO THE EDGE OF THE ROAD. THERE WAS NO RESPONSE TO PRESSING ON THE GAS PEDAL. ONCE STOPPED AND IN PARK, THE ENGINE IDLED VERY ROUGHLY, SHAKING THE ENTIRE CAR. I TURNED OFF THE ENGINE, WAITED ABOUT A MINUTE, AND RE-STARTED THE CAR. IT HAD TO CRANK FOR A FEW SECONDS BEFORE TURNING OVER AND STARTING. IT THEN DROVE FINE FOR ABOUT ANOTHER 10 MILES BEFORE QUITTING AGAIN. I AGAIN STOPPED, THEN RESTARTED THE CAR, AND LIMPED IT HOME ON SIDE ROADS, OFF THE FREEWAY. IT DID NOT DRIVE SMOOTHLY, BUT MADE IT THE OTHER 15 MILES HOME WITHOUT QUITTING AGAIN. I TOOK THE CAR TO AN INDEPENDENT MECHANIC, WHO RESEARCHED AND FOUND A KNOWN PROBLEM WITH THE THROTTLE BODY, CAUSING THESE EXACT SYMPTOMS, AND HAS REFERRED ME TO A FORD GARAGE FOR AN IN-WARRANTY REPAIR. THE APPOINTMENT FOR THAT IS TOMORROW.

09/16/2015
Components: POWER TRAIN
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING THE CAR SHUTS OFF AUTOMATICALLY & THE BATTERY/OIL LIGHT COME ON. I AM ABLE TO START THE CAR AGAIN AFTER SOME TIME, BUT ONCE I SHIFT THE CAR INTO GEAR (D OR R) THE CAR SHUTS OFF AGAIN. VERY DANGEROUS ESPECIALLY IF I AM ON A HIGHWAY. THIS HAS BEEN AN ONGOING PROBLEM FOR 3 WEEKS NOW. I'VE HAD DIAGNOSTICS DONE ON THE CAR & NO ONE CAN PIN POINT WHAT THE PROBLEM IS BECAUSE THEY SAY THE CHECK ENGINE LIGHT DOESN'T COME ON. ALSO, SINCE LAST WEEK THE CAR IS HESITATING & THE RPM GOES WAY HIGH & THEN DROPS. THE CAR IS NOT SHIFTING IT'S GEARS PROPERLY. I'VE ONLY HAD THIS CAR FOR 1 YEAR & I PURCHASED IT USED. I AM SO DISGUSTED & DISAPPOINTED. A LOT OF MY FRIENDS LAUGHED AT ME WHEN I TOLD THEM I PURCHASED A "FORD" CAR. THEY ALL SAY, WELL, THAT'S WHAT HAPPENS WHEN YOU BUY A "FORD". THEY ARE SH.. CARS.

09/16/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

NOTICED A STRONG FUEL ODOR COMING FROM CAR. UPON FURTHER INSPECTION, NOTICED THAT THERE WAS A PUDDLE UNDER THE GAS TANK, COMING FROM THE REAR PASSANGER SIDE, TOWARDS THE TOP. AS I TOOK A CLOSER LOOK, I FOUND THAT IT WAS LEAKING FROM THE SEAM WHERE THE TWO HALVES OF THE TANK WERE PUT TOGETHER. IT WAS A STEADY DRIP, LOOSING ABOUT A HALF GALLON OF FUEL IN A 24 HOUR PERIOD. HAD THE CAR TOWED TO THE DEALER AND THEY CONFIRMED IT WAS LEAKING FROM THE SEAM. QUOTED ME AT $1500 FOR THE FIX. FILED A CLAIM WITH FORD AND WAITING TO HEAR BACK FROM THEM........UPDATED10/27/15*BF *CN

09/14/2015
Components: STEERING
Incident Date: 09/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

09/14/2015
Components: STEERING
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: FORD FUSION******
Summary

DRIVING DOWN THE ROAD AND LOST POWER STEERING LIGHT CAME ON DASH SAYING SERVICE POWER STEERING NOW

09/14/2015
Components: WHEELS
Incident Date: 08/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REPLACING THE TIRES, THE WHEEL STUDS FRACTURED DURING THE INSTALLATION. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS); HOWEVER, THE FAILURE RECURRED. THE CONTACT DISCOVERED THAT THE WHEEL STUDS WERE MISSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

09/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2015
Crash: No
Fire: No
Summary

I WAS DRIVING HE FROM WORK WHEN THE WRENCH LIGHT TURNED ON AND MY CAR COMPLETELY SHUT DOWN. AFTER A FEW MINUTES IT STARTED BACK UP HOWEVER THIS HAS HAPPENED EVERYDAY SINCE. MY VEHICLE HAS LESS THAN 60000 MILES AND I HAVE ONLY HAD IT FOR 3 MONTHS.

09/13/2015
Components: SERVICE BRAKES
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

CAR BRAKES ARE SQUISHY AND PEDAL IS EASILY PUSHED TO FLOOR WHEN BRAKING AT HIGH SPEED OR IN PANIC STOP. FEELS LIKE THE BRAKE BOOSTER IS NOT OPERATING PROPERLY. TOOK TO FORD AND THEY ADVISED IT WAS OPERATING PROPERLY. STILL DOES NOT FEEL RIGHT AND TAKES TOO LONG TO STOP.

09/13/2015
Components: STEERING
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY NAME IS [XXX] . I HAVE A 2010 FORD FUSION. I WAS DRIVING ON SEPTEMBER 2,2015 WHEN I WENT TO TURN A CORNER MY STEERING WHEEL WAS VERY HARD TO TURN AND IT STILL IS. I TOOK IT TO THE FORD PLACE TO FIND OUT WHAT WAS WRONG AND THEY SAID THAT IT WOULD COST $1800 TO FIX MY VEHICLE. I THOUGHT THAT IT MIGHT NEED SOME POWER STEERING FLUID,BUT THEY TOLD ME THAT IT DOES NOT USE POWER STEERING FLUID. I AM FILING THIS COMPLAINT BECAUSE I KNOW THAT THERE ARE RECALLS ON THE 2011 FOR A STEERING PROBLEM, AND I DON'T HAVE ANY POWER STEERING AT ALL AND WOULD LIKE TO KNOW IF THERE HAVE BEEN ANYMORE COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSION. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/11/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I BELIEVE THIS CAR IS ALSO AFFECTED BY THE ELECTRONIC THROTTLE BODY ISSUES PLAGUING FORDS. I WAS DRIVING THE VEHICLE WHEN IT SUDDENLY LOSES POWER AND THE "WRENCH" LIGHT APPEARS. THE VEHICLE LOST SPEED AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL OVER AND RESTART THE VEHICLE WITH TEMPORARY RESOLUTION OF THE PROBLEM. THIS HAS BEEN A GRADUALLY WORSENING PROBLEM.

09/11/2015
Components: STEERING
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AFTER THE STEERING ASSIST AND THE ADVANCED TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS RESTARTED, BUT THE FAILURE PERSISTED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

09/11/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

I WAS DRIVING DOWN THE INTERSTATE WHEN ALL OF SUDDEN I LOSS POWER AND THE CAR SEEMS LIKE IT DOES NOT WANT TO TAKE GAS SO LUCKY I WAS IN THE RIGHT LANE AND WAS ABLE TO GET IN TO EMERGENCY LANE BEFORE I GOT HIT FROM BEHIND BY A TRACTOR TRAILER. I HAVE HAD THE CAR LOOKED AT AND TOLD THAT THERE IS A PROBLEM WITH THE VACUUM SYSTEM ON THIS CAR. IT HAS TO DO THE THE FILLER NECK ON THE GAS TANK. MY MECHANIC TELLS ME THIS IS A COMMON PROBLEM WITH FORD FUSION AND THIS MODEL. I THINK THIS SHOULD BE LOOKED IN TO BEFORE SOMEONE ELSE IS IN THE SMAE BOAT AND GETS KILLED OR CAUSE ONE SERIOUS PROBLEM.

09/10/2015
Components: STEERING,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

POWER STERING WENT OUT ON 2010 FORD FUSION. DASH NOTIFICATIONS: SERVICE ADVANCE TRAC & POWER STEERING ASSIST FAULT. SEEING TOO MANY POSTS ON THE SAME ISSUE.

09/09/2015
Components: POWER TRAIN
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

DRIVING AT A SPEED OF 60 MPH ON LEVEL ROAD. A WARNING LIGHT (WRENCH) ILLUMINATED ON MY DASH AND WITHIN APPROXIMATELY 10-15 SECONDS AFTERWARDS THE CAR STOPPED ACCELERATING. WHILE I WAS PRESSING THE GAS PEDAL, THE CAR WOULD ONLY REV UP AND WOULD NOT PULL. SO WHILE COASTING, I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP. I SHIFTED THE CAR INTO PARK AND TURNED IT OFF. WAITED 10-15 MINUTES AND THEN RESTARTED THE CAR, THE WARNING LIGHT (WRENCH) WAS NOT ILLUMINATED. I THEN SHIFTED THE CAR INTO DRIVE AND IT OPERATED NORMALLY. ACCELERATION WAS OK AND THE VEHICLE DROVE AS THOUGH NOTHING HAD HAPPENED.

09/09/2015
Components: STEERING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

POWER STEERING LOCKED UP, COULD NOT TURN THE WHEEL IN ANY DIRECTION. THIS HAPPENED IN A VERY RURAL AREA WHERE THERE WAS NO PHONE SERVICE TO EVEN CALL FOR HELP. I COULD HAVE DIED. THIS IS NOT SAFE.

09/09/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS GOING DOWN THE ROAD AT 25 MPH AND THE STEERING FAILED. POWER STEERING WAS GOING IN AND OUT, AND WAS MOSTLY OUT. I HAD TO PAY FOR A NEW STEERING GEAR ASSEMBLY - DESPITE THE FACT THAT THERE SEEMED TO BE MANY, MANY, MANY VEHICLE RECALLS FOR STEERING ON THE FORD FUSION. THE DEALERSHIP AND FORD WAS UNWILLING TO PAY FOR THE REPLACEMENT PART AND LABOR. I HAD TO PAY A TOTAL OF $1833.57 FOR THE STEERING, LABOR, AND FOR THE ALIGNMENT. I AM HOPING THAT I WILL BE REIMBURSED FROM THE DEALER FOR THE THE PARTS.

09/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

ON 8/29/15 VEHICLE SUDDENLY LOST POWER AS I WAS TRAVELLING DOWN ROAD APPROXIMATELY 40 - 45MPH. I CONTINUED DOWN ROAD GOING SLOWER AND SLOWER. CAR STALLED SEVERAL TIMES, BUT I WAS ABLE TO RESTART AND GET TO GAS STATION. IT STALLED REPEATEDLY UNTIL THEN. CALLED TOW TRUCK AND THEY THOUGHT IT COULD BE WATER IN GAS LINE. ADDED DRY GAS SOLUTION AND MORE GASOLINE AND CAR RAN OK FOR 3 MORE DAYS AND THEN THE SAME THING OCCURRED. CAR STALLED SEVERAL TIMES. WAS ABLE TO TURN OFF AND RESTART. WHEN HITTING BRAKES COMPLETELY, IT SEEMED TO LOSE POWER QUICKER. I TOOK IT TO PALMER FORD IN CHELSEA, MI ON 9/4 AND THEY COULDN'T RECREATE ISSUE, BUT FOUND THROTTLE LIGHT WHEN THEY CHECKED COMPUTER PANEL. THEY DID NOT KNOW WHAT WAS WRONG WITH THROTTLE THOUGH. ON 9/7/15, CAR LOST POWER AGAIN. WE ALSO OWN A 2011 FORD FUSION AND FOUND THAT THERE WAS A RECALL FOR IT FOR A THROTTLE ISSUE THAT HAS EXACT SAME SYMPTOMS AS THIS VEHICLE.

09/08/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER, JERKED, AND HESITATED BEFORE ACCELERATING. IN ADDITION, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE SERVICE VEHICLE SOON AND SECURITY LOCK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,801.

09/07/2015
Components: STEERING
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AS OF LAST THURSDAY, THE POWER STEERING SYSTEM HAD BEEN FUNCTIONING INTERMITTENTLY. AS OF YESTERDAY IT NO LONGER FUNCTIONS AT ALL. AT FIRST, THE INFORMATION DISPLAY WOULD SHOW "POWER STEERING SYSTEM FAULT" AND THE POWER ASSIST WOULD BE GONE. SO I WOULD RESTART THE CAR AND ALL WOULD BE FINE. WELL YESTERDAY IT REQUIRED 4 RESTARTS BEFORE THE POWER ASSIST WOULD WORK. THEN ON MY LAST TIME USING THE CAR YESTERDAY IT WENT OUT COMPLETELY, NO MATTER HOW MANY RESTARTS THE SYSTEM SHOWS THAT MESSAGE AND HAS NO POWER ASSIST. THERE IS A RECALL FOR THIS VERY ISSUE FOR 2011-2012 BUT THE 2010S DEFINITELY NEED TO BE INCLUDED AS WELL. IT'S THE SAME CAR AND 2010 OWNERS ARE LEFT TO PAY FOR THE COSTLY REPAIR OURSELVES WHILE THIS IS OBVIOUSLY A KNOWN ISSUE THAT IS BEING RECTIFIED FOR 2011 AND UP OWNERS. IT'S NOT FAIR, FORD NEEDS TO STAND BEHIND THEIR PRODUCT NOT BURY THEIR HEADS IN THE SAND ON THIS 1 YEAR MODEL.

09/07/2015
Components: STEERING,POWER TRAIN
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I AM RECEIVING NUMEROUS "POWER STEERING ASSISTANCE FAILURE" WARNINGS. IT HAPPENS UPON STARTING MY CAR AND IT'S NOW BECOMING MORE FREQUENT. THE RESULT IS A TOTAL LOSS OF POWER STEERING. I KNOW FORD HAS RECALLED THIS ITEM BUT MY YEAR (2010) WAS EXCLUDED. I BELIEVE THIS IS A SIGNIFICANT ENOUGH SAFETY ISSUE TO WARRANT AN ADDENDUM TO THE RECALL TO INCLUDE THE YEAR 2010.

09/06/2015
Components: STEERING
Incident Date: 09/05/2015
Crash: No
Fire: No
Summary

WHILE TRAVELING DOWN A CURVY BACK ROAD AT 11:00PM, THE POWER STEERING SERVICE NOW MESSAGE APPEARED ON MY 2010 FORD FUSION'S INSTRUMENT PANEL. A MILE FURTHER DOWN THE ROAD, THE POWER STEERING COMPLETELY WENT OUT FORCING ME TO USE EVERY BIT OF STRENGTH I HAD JUST TO TURN THE WHEEL. THANK GOD I WAS ABLE TO GET HOME SAFELY. AFTER DOING SOME RESEARCH, I FOUND THIS IS AN ALL TOO OFTEN PROBLEM WITH MANY 2010 FUSION OWNERS AND KNEW I NEEDED TO FILE THIS COMPLAINT. SHAME ON FORD FOR NOT ISSUING A RECALL FOR THE POWER STEERING YET. HOW MANY BODIES DO THEY NEED TO RACK UP BEFORE ACKNOWLEDGING THERE IS A "PROBLEM"?

09/06/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING THE INSTRUMENT PANEL LIGHTS UP WITH AN ORGANGE WRENCH AND CHECK ENGINE LIGHT. I AM UNABLE TO ACCELERATE AND NEED TO GET OFF THE ROAD AS QUICKLY AS POSSIBLE.WHEN I PRESS ON THE GAS PEDAL NOTHING HAPPENS. IT SOUNDS AND APPEARS LIKE THE CAR IS ABOUT TO STALL.THIS HAS HAPPENED AT LEAST 8 TIMES IN THE LAST WEEK.I HAD THE CAR TOWED TO MY MECHANIC WHO TOLD ME IT IS THE TROTTLE BODY AND THAT A FORD DEALER WOULD FIX IT. I DROPPED IT OFF ONLY TO PICK IT UP 2 DAYS LATER AND THEY TOLD ME NOTHING WAS FOUND. SINCE IT DIDNT OCCUR WHILE THEY WERE DRIVING IT THEY WOULD NOT REPLACE THE PART. I HAVE NO OTHER OPTION BUT TO CONTINUE TO DRIVE THE CAR AS I AM A SINGLE MOTHER WITH NO OTHER MEANS FOR TRANSPORATION AND THE MECHANICS AT THE FORD DEALERSHIP TOLD ME IT WAS "SAFE." THE CAR ENGINE STOPS RESPONDING AT HIGH SPEEDS.. HOW IS THAT SAFE?! UPDATED 9/21/15 *LN

09/04/2015
Components: STEERING
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A COMPLETE LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD CAUTIOUSLY AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE FAILURE PERSISTED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

09/04/2015
Components: STEERING
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY WIFE WAS DRIVING HOME FROM WORK WHEN OUR 2010 FORD FUSION STARTED PULLING HARD TO THE RIGHT. SHE PULLED INTO A TIRE SHOP PARKING LOT BELIEVING SHE HAD A RIGHT FRONT TIRE FAILURE WHEN THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC, TIRES WERE FINE. I AM VERY GRATEFUL SHE WAS NO LONGER ON THE HIGHWAY AS THIS COULD EASILY HAVE RESULTED IN AN ACCIDENT.

09/02/2015
Components: STEERING
Incident Date: 04/29/2015
Crash: No
Fire: No
Summary

A COUPLE OF MONTHS AGO THE POWER STEERING FAULT LIGHT CAME ON WHEN I PUT IT INTO GEAR AND WENT TO MOVE THE VEHICLE. SO I PUT IT BACK TO PARK WAITED A MIN THEN RESTARTED THE CAR. AFTER DOING SO THE LIGHT WOULDN'T REAPPEAR FOR A WEEK OR TWO. THEN IT WOULD DO IT AGAIN. SO I CHECKED THE FUSES BEING ITS ELECTRIC POWER STEERING AND NO BLOWN FUSES. THEN IT WOULD HAPPEN ABOUT EVERY WEEK. THE USER MANUAL STATED THAT WITHOUT THE POWER STEERING IT WOULD NOT HARM THE ADVANCE TRAC. THIS IS NOT THE FIRST CAR IVE DRIVEN WITHOUT POWER STEERING(ALSO A FORD). THE ADVANCE TRAC LIGHT WOULD APEAR AFTER ANOTHER MONTH AND ONLY WHEN THE POWER STEERING LIGHT WAS ON. WHICH IS NOW EVERY TIME I START THE CAR.SO I TOOK IT TO THE FORD DEALERSHIP WERE THEY GAVE ME A QUOTE FOR THE GEAR ASY PART# AE5Z-3504-DE. THIS CAR IS NOT OLD, VERY WELL MAINTAINED WITH APPROPRIATE MAINTENANCE. THIS SHOULD NOT BE HAPPENING AND I FEAR THE CAR IS NOT GOING TO TURN WHEN NEEDED TO AVOID HAZARDS AND OTHER NEEDED SITUATIONS WHILE DRIVING.

09/01/2015
Components: AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING ON THE HIGHWAY AND THE ROADS WERE BUMPY WHICH CAUSED THE AIRBAG LIGHT TO TURN ON . THE LIGHT DOES NOT TURN OFF EVEN AFTER THE CAR IS TURNED OFF AND ON AGAIN. THE CAR IS IN NEED OF REPAIR.

08/29/2015
Components: STEERING,POWER TRAIN
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I WAS DRIVING THE FUSION WHEN THE POWER STEERING SUDDENLY WENT OUT. IT IS NEARLY IMPOSSIBLE TO TURN AND COULD CAUSE A SERIOUS ACCIDENT IF IT GOES OUT WHILE BEING DRIVEN, AS MINE DID. AFTER PARKING THE CAR, THE ADVANCE TRAC AND POWER STEERING SERVICE LIGHTS CAME ON. UNACCEPTABLE IN A CAR LESS THAN 5 YEARS OLD!!!!

08/28/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I HAVE REPLACED MULTIPLE DEFECTS ON MY 2010 FORD FUSION. NOW, ON THE WAY TO TAKING MY CHILDREN TO SCHOOL..MY POWER STEERING COMPLETELY SHUTS DOWN! I'VE READ THAT THERE ARE OVER 400,000 COMPLAINTS AND A PENDING LAWSUIT ON THE SAME ISSUE WITH MY CAR! I'VE FILED A LAWSUIT TO ADDRESS THIS PROBLEM. I'VE SPOKEN WITH THE FORD DEALERSHIP, WHO STATED THAT NOTHING CAN BE DONE. I WILL NEVER AGAIN BUY A FORD!

08/26/2015
Components: WHEELS
Incident Date: 08/25/2015
Crash: No
Fire: No
Summary

THIS IS THE 6TH TIME I HAVE HAD BROKEN WHEEL STUDS ON EITHER THE DRIVERS OR PASSENGERS SIDE FRONT WHEELS. I WENT TO THE DEALER AND WAS TOLD THERE IS NO RECALL FOR MY VEHICLE AND THEY HAVE NEVER HEARD OF THIS PROBLEM. SUGGESTED I RE-TORQUE THE NUTS AT 500 MILES, HARD TO DO WHEN THEY ARE GONE.

08/26/2015
Components: POWER TRAIN
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

I WAS DRIVING ON THE EXPRESSWAY WHEN THE WRENCH LIGHT CAME ON. I WENT TO SEE WHAT THE CODE WAS AT AUTOPART STORE AND IT READ TRANSMISSION OVER HEATING. ABOUT A WEEK LATER SAME THING HAPPENED , I WENT TO DEALER AND PAID TO PUT IT ON MACHINE TO FIND OUT SAME THING. NOW I NOTICE THE TRANSMISSION SLIPS AND ACTS FUNNY AND AS OF TODAY LIGHT CAME ON AGAIN. NOW I WILL HAVE TO PAY AGAIN TO PUT ON THE MACHINE. I READ ONLINE HOW THIS IS A PROBLEM WITH A LOT OF FORD FUSIONS.AND FORD HAS NO SOLUTION. SHOULDN'T FORD LOOK INTO THIS PROBLEM BETTER?

08/26/2015
Components: STEERING
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY POWER STEERING LIGHT CAME ON AND WITHIN TEN MILES OF THE LIGHT COMING ON THE STEERING WHEEL WOULD NOT MOVE AT ALL. I HAD TO HAVE IT TOWED TO THE MECHANIC WHERE I WAS TOLD IT NEEDED A NEW STEERING RACK AND THAT THIS WAS A COMMON PROBLEM WITH THE FORD FUSION. IT HAS BEEN THIRTEEN MONTHS SINCE THEN AND I NEED TO REPLACE IT YET AGAIN. TWICE IN THIRTEEN MONTHS AND WHEN I CALLED THE DEALER THEY DIDN'T GET BACK TO ME. MY CAR SHOULDN'T COST $4400 IN THIRTEEN MONTHS FOR THE SAME PROBLEM.

08/25/2015
Components: STEERING
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED, BUT THE FAILURE RECURRED. THE REPAIR DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

08/25/2015
Components: ENGINE
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON SATURDAY, 08/15/2015 @7:45PM I WAS DRIVING ON I-10 ON THE FAR LEFT LANE ABOUT 65 MPH. AS I STARTED MOVING TO THE CENTER LANE TO GET TO THE RIGHT LANE ON A BIT OF AN INCLINE, A WRENCH LIGHT WENT OFF ON THE DASHBOARD; I TURNED MY EMERGENCY LIGHTS ON. AS I PRESSED ON THE PEDAL TO GET ON THE CENTER LANE, THE CAR STARTED LOSING SPEED. I PRESSED THE PEDAL BUT THE SPEED KEPT COMING DOWN. AT THIS POINT THE SPEED WENT TO ABOUT 20 MPH AND A SEMI TRUCK WAS DIRECTLY BEHIND ME. I TRIED TO GET TO THE RIGHT LANE, BUT ANOTHER SEMI WAS ON MY RIGHT SIDE. AT THIS POINT, THE SPEED WAS ABOUT 10 MPH. RIGHT AFTER THE SEMI PASSED, I CHANGED TO THE RIGHT AND HAD JUST ENOUGH INERTIA TO MAKE IT TO A POINT ON THE FREEWAY BETWEEN AN ENTRY RAMP AND AN EXIT RAMP, NOT ON A SHOULDER. AFTER STOPPING, I TURNED THE KEY IGNITION OFF. I TRIED TO START RIGHT BACK, NOTHING. I CALLED MY HUSBAND TO PICK ME UP. WHILE WE TALKED, I TRIED THE IGNITION AGAIN; THE CAR STARTED AND I DROVE THE CAR GOT OFF THE FREEWAY. I KEPT DRIVING ALL THE WAY HOME ON THE "GATEWAY" NEXT TO THE FREEWAY ON THE RIGHT LANE. WENT TO THE FORD DEALERSHIP AS SOON AS THEY OPENED ON MONDAY, 08/17/2015, EXPLAINED ISSUE. SERVICE REP INDICATED THAT THERE WAS A RECALL ON THE ENGINE THROTTLE BODY, BUT IT WOULD HAVE TO BE CONFIRMED. THE ONLY WAY THEY COULD CONFIRMED IT WAS TO DRIVE THE CAR ON THE FREEWAY, SINCE THE COMPUTER DID NOT SHOW FAILURE. THE CAR LOST POWER AS IT DID FOR ME, AND THE MECHANIC TURNED THE ENGINE OFF AND BACK ON TO RESET IT. WHEN I PICKED UP THE CAR ON 08/24/2015, IT WAS REPLACED UNDER THE RECALL. THE SERVICE REP SAID THAT THEY ARE STILL GETTING THIS COMPLAINT. THEY SEE QUITE A BIT FOR CITY TRAFFIC, BUT HAVE HAD SOME FOR HIGH SPEEDS. HE DID SAY THAT MY CASE WAS THE MOST DANGEROUS HE HAD HAD AND THAT UNFORTUNATELY, FORD WILL NOT ISSUED A FULL RECALL AND WILL ONLY REPLACE AS IT HAPPENS AND IF PROVEN.

08/25/2015
Components: STEERING
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

2010 FORD FUSION. WHEN DRIVING THROUGH A CONSTRUCTION ZONE, GOING AROUND A SLIGHT BEND, MY STEERING WHEEL GOT EXTREMELY TIGHT. FOR A SECOND I THOUGHT THE ENGINE SHUT DOWN. IT TOOK ALL I HAD TO TURN THE WHEEL TO AVOID HITTING THE MEDIAN. I LOST ALL POWER STEERING. I AM LUCKY THAT I WAS STRONG ENOUGH TO BE ABLE TO TURN THE WHEEL TO AVOID THE MEDIAN. AFTER THE COMPLETE SCARE, AND THANKFULLY I WAS THE ONLY ONE IN THE CAR, THE MESSAGE CAME UP "POWER STEERING ASIST FAULT, SERVICE ADVANCTRAC". I TOOK IT RIGHT TO A FORD GARAGE. THEY TOLD ME THAT THE STEERING RACK NEEDED TO BE REPLACED AT THE LOVELY TUNE OF $1,400. AFTER DOING SOME DIGGING, I FOUND THAT THERE HAS BEEN A RECALL FOR THE SAME PROBLEM FOR THE 2011+ FORD FUSIONS, BUILT IN THE SAME PLANT MINE WAS(MEXICO). I CONTACTED FORD, WHICH IS ACTUALLY PRECEPTA, AND THEY TOLD ME THAT THE RECALL IS VIN SPECIFIC. I QUESTION WHY THE 2010'S WE NOT RECALLED WHEN THEY ARE HAVING THE SAME PROBLEMS.

08/25/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

8/24/2015 HAD THE CHARCOAL CANISTER AND VAPOR CONTROL VALVE REPLACED IN MY 2010 FORD FUSION BY DEALERSHIP. TOOK CAR FILLED UP TANK, DROVE CAR, NOTICED A SMELL AND GAS RUNNING OUT FROM UNDERNEATH CAR NEAR THE REAR PASSENGER TIRE. CALLED DEALERSHIP BACK TOOK CAR BACK IN AND WAS TOLD ON 8/25/2015 THAT THERE WAS/IS A BREAK IN WELD OF GAS TANK. OVER $1600.00 LATER I HAD TO PAY, OUT OF POCKET FOR REPAIRS. I HAVE FOUND ON NUMEROUS WEB SITE (I.E. REPAIR PAL AND SAFERCAR.GOV TO NAME A FEW) THAT THIS IS A KNOWN/ONGOING ISSUE....UPDATED10/27/15*BF *CN

08/21/2015
Components: STEERING
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

STEERING WHEEL LOCKED UP GOING DOWN ROAD AT ABOUT 40 VERY DANGEROUS IF ON A CURVY ROAD. THE LIGHT CAME ON AND SAID CHECK POWER STEERING THEN IT WENT OUT.

08/21/2015
Components: STEERING
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 37 MPH, THE POWER STEERING FAILED WHICH MADE IT DIFFICULT TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE POWER STEERING ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED AND RECOMMENDED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE FAILURE WAS REPORTED TO THE MANUFACTURER WHO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 107,000.

08/20/2015
Components: STEERING
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. IMMEDIATELY AFTER STARTING THE VEHICLE, THE POWER STEERING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE POWER STEERING SEIZED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

08/19/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE CAR WILL SUDDENLY LOSE ACCELERATION AND COME TO STOP, ENGINE SPUTTERS AND CAR SHAKES. AFTER TURNING THE CAR OFF FOR A MINUTE AND RESTARTING, YOU CAN CONTINUE ON. THIS HAPPENS SPORADICALLY AND WITHOUT WARNING AND IS A VERY HAZARDOUS SITUATION IN BUSY TRAFFIC. RESEARCH INDICATES THAT THE PROBLEM IS ASSOCIATED TO THE THROTTLE BODY AND SEEMS TO BE ELECTRONIC IN NATURE.

08/18/2015
Components: POWER TRAIN
Incident Date: 07/18/2015
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE ROAD, ACCELERATING THROUGH AN INTERSECTION WHEN THE CAR JERKED, STALLED OR BECAME UNRESPONSIVE TO ACCELERATING. I COULD ONLY BRAKE BUT THE RADIO AND A/C WERE FINE AND KEPT RIGHT ON, THE CAR JUST WOULD NOT GO. SO I SLOWED DOWN, PULLED OVER, TURNED THE KEY OFF, LET THE CAR SIT A MOMENT, THEN I TURNED THE CAR ON AGAIN. IT STARTED UP NO PROBLEM AND I DROVE AWAY. THIS HAS HAPPENED MULTIPLE TIMES ACCELERATING DOWN THE ROAD GONG ANYWHERE BETWEEN 25-60MPH. AFTER EACH INCIDENT THE CAR SEEMS TO HAVE A SLIGHT HESITATION OR SO I FEEL, MAYBE I'M JUST BEING SENSITIVE TO THE CAR SO I CAN READ IT CORRECTLY. BUT EACH COMPUTER PROBLEM PRINTOUT AT A NON DEALERSHIP PARTS STORE SHOWS NOTHING IS WRONG. THE WRENCH WARNING LIGHT COMES ON WHEN THE CAR STALLS DURING ACCELERATING AND THE LIGHT TURNS OFF ONCE I HAVE RESTARTED THE CAR.

08/18/2015
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FUEL INLET WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AND REQUIRED EXCESSIVE FORCE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED ON THE DASHBOARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

08/18/2015
Components: STEERING
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A DRIVEWAY AT 5 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS POWERED OFF AND RESTARTED, WHICH RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE ISSUE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,495.

08/17/2015
Components: STEERING
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 60 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED ACROSS THE MESSAGE BOARD. THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT THE PART THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

08/17/2015
Components: STEERING
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION THE POWER STEERING WENT OUT WITHOUT WARNING. LUCKILY NO ONE WAS HURT. AT FIRST I COULD TURN THE ENGINE OFF AND BACK ON AGAIN AND THE POWER STEERING WAS BACK. NOT THE CASE NOW. NOW THE MESSEGE COMES UP..."POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" NO POWER STEERING AT ALL. THIS HAS HAPPENED WHILE I WAS DRIVING! ++ NO RECALL??? I'VE RESEARCHED THIS AND 100'S OF PEOPLE HAVE EXPERIENCED THE EXACT SAME PROBLEM. FORD SHOULD FIX THIS PROBLEM FOR EVERYONE BEFORE SOMEONE GETS HURT OR KILLED.

08/17/2015
Components: STEERING
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE MAKING A LEFT TURN AT APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000. UPDATED 9/28/15 *LN

08/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE WAS JUST PARKED IN THE DRIVEWAY AND AS I EXITED THE CAR I NOTICED SOMETHING ODD ACROSS THE TOP OF THE WINDSHIELD. IT WAS YELLOWISH IN COLOR AND APPEARED TO HAVE A DRIPPING BUBBLE LOOK TO IT. CONTACTED MY FORD DEALERSHIP AND FORD MOTOR CO., TO SEE ABOUT HAVING THIS OBVIOUSLY DEFECTIVE,UNSAFE WINDSHIELD REPLACED. APPARENTLY, IT'S NOT THEIR PROBLEM. SPOKE WITH REPUTABLE WINDSHIELD INSTALLERS AND THEY STATED THAT THE WINDSHIELD IS SEPARATING AND WILL BE A SAFETY ISSUE WHEN THIS SEPARATION CONTINUES TO WORSEN, ESPECIALLY WITH WINTER JUST AROUND THE CORNER. THE WINDSHIELD WILL SPLINTER AND CRACK, WEAKEN AND EVENTUALLY BREAK. ACCORDING TO THE GENTLEMAN I SPOKE WITH HE STATED THAT HE HAS HAD NUMEROUS FORD FUSIONS COMING IN ALL THE TIME FOR WINDSHIELD REPLACEMENT DUE TO THIS SEPARATION PROBLEM. I DRIVE THIS CAR WITH OTHER PASSENGERS AND MY GRANDCHILD. I CONSIDER THIS TO BE A HUGE SAFETY ISSUE FACTOR. I'M NOW FORCED TO INSTALL A NEW WINDSHIELD, BECAUSE FORD MOTOR COMPANY DOES NOT FEEL THIS IS THEIR PROBLEM AND WILL ONLY PUT AN OFFER ON THE TABLE IF YOU PLAY BY THEIR RULES! WHERE IS THE RIGHTEOUSNESS AND SAFETY CONCERN WITH THIS WINDSHIELD PROBLEM. FOLKS IF YOU OWN A FUSION CHECK THE TOP OF YOUR WINDSHIELD AND MAKE SURE IT'S NOT SEPARATING AND BECOMING A SAFETY ISSUE.

08/13/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY 19 YEAR OLD DAUGHTER WAS DRIVING TO COLLEGE WHEN OUT OF THE BLUE SHE WENT TO DRIVE AROUND A RIGHT HAND CORNER AT ABOUT 45 MPH AND THE ELECTRONIC POWER STEERING COMPLETELY FAILED THE CAR STEERING WAS SO HARD TO TURN THE CAR DIDN'T MAKE THE RIGHT HAND TURN SO THE CAR WENT ACROSS THE ROAD AND UP OVER THE CURB AND ALMOST HIT A LADY WALKING HER DOG NO ONE WAS HURT BUT SURE COULD HAVE BEEN THE CAR HAS NO OTHER DAMAGE BESIDES THE STEERING AND THE ADVANCE TRACK NOT WORKING I'M VERY GLAD EVERYONE IS OK I'M 50 YEARS OLD AND I HAVE NEVER SEEN ANYTHING LIKE THIS I HAD TO GO GET THE CAR OFF THE CURB AND DRIVE IT TO THE FORD DEALER WAY HARD TO DO EVEN HARDER THEN A OLDER VEHICLE IF THE POWER STEERING FAILED SOMETHING REALLY NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED 42000 MILES CAR IS LIKE NEW AND I SEE WELL OVER 500 COMPLAINTS SO FAR SO I WOULD SAY THIS ISN'T JUST A RANDOM PROBLEM.

08/12/2015
Components: ENGINE
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

VEHICLE LOST POWER, WOULD NOT ACCELERATE A WRENCH SHOWED ON THE INSTRUMENT PANEL, IT EVENTUALLY BEGIN TO GRADUALLY GAIN SOME OF IT'S POWER ENOUGH TO GET THE CAR HOME. I HAVE READ NUMEROUS ACCOUNTS BY OTHER PEOPLE COMPLAINING ABOUT THIS PROBLEM. IT'S SEEM IT HAS TO DO WITH THE THROTTLE BODY. MY REAL CONCERN IS WHY FORD MOTOR COMPANY HAS NOT BEEN REQUIRED TO ISSUE A SAFETY RECALL. LOSS OF POWER COULD RESULT IN SERIOUS INJURY OR DEATH IF THIS HAPPENS ON A INTERSTATE ARE IN HEAVY TRAFFIC.

08/12/2015
Components: STEERING
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPROACHING A TURN, THE STEERING WHEEL REQUIRED FORCE IN ORDER TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

08/11/2015
Components: POWER TRAIN
Incident Date: 08/08/2015
Crash: No
Fire: No
Summary

ON SATURDAY 08/08/2015 I HAD A CLOSE CALL. MY FORD FUSION LOST ALL ACCELERATION AND POWER. I WAS GOING ABOUT 55MPH AND WAS ABLE TO GET OUT OF THE MIDDLE LANE BUT ALMOST GOT HIT FROM BEHIND ABOUT 3 TIMES. MY WIFE WAS IN THE CAR AND WAS SO SCARED THAT SHE TOOK A TAXI HOME AND WOULD NOT GET BACK IN THE CAR. I AM VERY CONCERNED THAT FORD DOESN'T WANT TO TAKE RESPONSIBILITY FOR THIS PROBLEM, OR MAYBE WHEN SOMETHING MAJOR HAPPEN THAT IS WHEN THEY WILL STEP IN BUT IT WILL BE TOO LATE. I RECENTLY SPEND $350 TO GET MY PASSENGER SEAT BELT FIX AND I AM GOING TO MAKE ANOTHER APPOINTMENT TO GET THIS LOSS OF POWER FIXED TOO. I DO NOT WANT TO KEEP MY FORD ANYMORE BUT I AM ALSO AFRAID TO SELL TO SOMEONE AND HAVE THAT PERSON RISK THEIR LIFE TO DRIVE THIS VEHICLE. PLEASE HELP ANYONE!

08/11/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED ON THE VEHICLE WHILE THE VEHICLE WAS IN REVERSE. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN COULD NOT DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT PREVIOUSLY THE STEERING HARNESS AND THE POWER STEERING MOTOR WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

08/11/2015
Components: STEERING
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

WHILE DRIVING APPROXIMATELY 30 MPH LOST ALL POWER STEERING. VERY HARD TO STEER COULD HAVE CAUSED A CRASH. THE DASH READOUT SAID POWER STEERING ASSIST FAILURE, SERVICE ADVANCETRAC. CAR HAS ONLY 55,708 MILES ON IT. VERY DANGEROUS PROBLEM WHEN YOU CAN LOOSE POWER STEERING WHILE DRIVING. THANK GOD THERE WASN'T AN ACCIDENT.

08/10/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING (8/8/15) ON I-65 AT APPROX. 75MPH, THE RPM'S DROPPED AND THERE WAS NO RESPONSE FROM THE THROTTLE PEDAL. AFTER CAREFULLY MAKING OUR WAY TO THE SHOULDER, IT WAS NOTICED THAT CHARGING SYSTEM AND THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHTS HAD TURNED ON. I TURNED THE VEHICLE OFF AND UPON RESTARTING, EVERYTHING APPEARED TO BE WORKING AS IT SHOULD. THE ABOVE WAS THE SECOND INSTANCE OF THIS MALFUNCTION. PREVIOUSLY (JUNE 2015), WHILE DRIVING IN CITY TRAFFIC AT APPROX. 30MPH, THE RPM'S DROPPED AND THE THROTTLE PEDAL BECAME UNRESPONSIVE. AFTER TURNING THE VEHICLE OFF AND BACK ON, FUNCTIONALITY RESUMED. OVER THE NEXT 15MILES BACK HOME, THIS OCCURRED THREE MORE TIMES AT SPEED BETWEEN 25 ~ 55 MPH. AT ALL INSTANCES, THE THROTTLE CONTROL/TRANSMISSION INDICATOR LIGHT TURNED ON, BUT THEN TURNED OFF AFTER RESTARTING THE VEHICLE.

08/10/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2015
Crash: No
Fire: No
Summary

CAR CUT OUT AND WENT TO LIMP MODE. CODE P2111 - ACTUATOR CONTROL SYSTEM OPEN THIS IS A VERY SERIOUS SAFETY ISSUE!!!! MY ENTIRE FAMILY WAS IN THE CAR. IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE

08/10/2015
Components: POWER TRAIN
Incident Date: 10/30/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, AN UNKNOWN WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY TO APPROXIMATELY 10 MPH. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES WITH THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000. THE VIN WAS NOT AVAILABLE.

08/09/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY 2010 FORD FUSION DEVELOPED A GAS LEAK ON AUGUST 1 2015. THE LEAK WAS A CONSTANT DRIP COMING FROM THE GAS TANK. I IMMEDIATELY TOOK MY CAR TO THE REPAIR SHOP TO BE FIXED. AFTER REVIEWING THE GAS TANK, I WAS TOLD BY THE REPAIR SHOP THAT THE METAL GAS TANK WAS CORRODING AT THE SEAMS AND HAD CORRODED ALMOST ALL THE WAY THROUGH IN ONE AREA(PASSENGER SIDE). THE GASOLINE WAS SEEPING THROUGH THE CORRODED SEAM IN MULTIPLE AREAS. I WAS ALSO TOLD THE METAL TANK DID NOT HAVE A WEATHER COATING TO PREVENT CORROSION. I WAS VERY SURPRISED AND FRUSTRATED THAT A FIVE YEAR OLD CAR HAS A GAS TANK THAT CORRODED THROUGH AND LEAKED GASOLINE. THIS IS A HUGE SAFETY ISSUE AND FORD NEEDS TO HAVE A RECALL....UPDATED 10/27/15 *BF UPDATED 11/03/15.*JB

08/07/2015
Components: LATCHES/LOCKS/LINKAGES,SEATS
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

THE INSIDE DOOR HANDLE HAS A CABLE ATTACHMENT TO IT, WHEN YOU PULL THE DOOR HANDLE IT MOVES THE LOCK AND THE DOOR OPENS. TODAY, MINE BROKE. THE REASON FOR CONTACTING YOU, I CALLED THE FORD LOCATION TO CHECK FOR REPAIR, THE PARTS MAN TOLD ME THAT THIS DOOR HANDLE PROBLEM WAS THE NO 1 PROBLEM FOR FORD MOTOR CARS. SEEMS TO ME THAT THEY WOULD ADDRESS THE PROBLEM, WOULD YOU THINK THAT $150.00 COST FOR REPLACEMENT MIGHT BE THE REASON? SOUNDS LIKE ADD ON SALES, DOES NOT SOUND RIGHT, BUT THE NUMBERS ARE MILLIONS.

08/07/2015
Components: ENGINE
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE RPMS FLUCTUATED AND ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE AND WAS ABLE TO RESTART. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

08/06/2015
Components: STEERING
Incident Date: 08/02/2015
Crash: No
Fire: No
Summary

WHILE DRIVING STEERING LOCKED AND SERVICE ADVANCETRAC LIGHT CAME ON. IT IS HAPPENING MULTIPLE TIMES ALMOST CAUSING ME TO CRASH

08/03/2015
Components: POWER TRAIN
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AS THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.

08/03/2015
Components: POWER TRAIN
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE TRANSMISSION COOLING LINES COMPLETELY CORRODED END TO END RESULTING IN A CATASTROPHIC FAILURE OF THE TRANSMISSION. FORTUNATELY, THIS OCCURRED LOCALLY AND WAS ABLE TO BRING THE CAR BACK TO MY RESIDENCE. SHOULD THE NEED ARISEN TO ACCELERATE AWAY FROM ONCOMING TRAFFIC OR AVOID AN ACCIDENT, THE FAILURE OF THESE LINES WOULD HAVE PREVENTED THAT AND COULD HAVE RESULTED IN AN ACCIDENT OR FATALITY. FOR A CAR THAT IS ONLY 5 YEARS OLD, THERE IS AN INORDINATE AMOUNT OF CORROSION ON THE FRAME AND SUSPENSION COMPONENTS OF THIS CAR. I COMPARE THIS TO A 14 VW GOLF WITH 160,000 MILES AND 7 YEAR OLD BMW WITH 108,000 AND NEITHER EXHIBIT CORROSION OF THIS MAGNITUDE. THROUGH FORD FUSION/MERCURY MILAN/LINCOLN MKZ FORUMS THAT THIS IS A COMMON OCCURRENCE. I HAVE BEEN IN TOUCH WITH MY LOCAL FORD DEALER AND HAVE THAT THIS PART IS BACK ORDERED OVER 10 DAYS RESULTING IN THE NEED TO RENT A CAR.

08/03/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY 20 YEAR OLD DAUGHTER AND TWO FRIENDS WERE TRAVELING BACK FROM THE CAMPGROUND HEADING BACK TO ONE OF THE FRIENDS HOUSE FOR THE NIGHT. THEY HAD DECIDED TO STOP BY A COFFEE SHOP JUST AROUND THE CORNER FROM WHERE THEY WERE HEADING. WHEN SHE WENT TO MAKE THE TURN FROM THE HIGHWAY INTO THE PARKING LOT THE CAR LOST ALL POWER STEERING. SHE MANAGED TO GET THE CAR INTO A PARKING SPACE AND NO ONE WAS INJURED NOR WAS THERE A WRECK. SHE STATED TO ME THAT THE CAR WAS FINE NO PROBLEMS AT ALL UNTIL SHE SLOWED TO MAKE THE TURN INTO THE PARKING LOT THAT WHEN THE POWER STEERING WENT OUT AND A MESSAGE CAME UP ON THE DASH ALONG WITH THE TRACTION CONTROL SYMBOL. THERE WERE NO WARNING SIGNS BEFORE THE PROBLEM ACCRUED JUST HAPPENED AT THE SNAP OF YOUR FINGER.

08/03/2015
Components: STEERING
Incident Date: 07/21/2015
Crash: No
Fire: No
Summary

DRIVING ON I 76 AND POWER STEERING STOPPED WORKING A OF A SUDDEN. A MESSAGE CAME UP ON THE DASHBOARD THAT SAID "CHECK ADVANCETRAC" " SERVICE POWER STEERING". THE DEALER SAID IT'S A PROBLEM WITH THE COMPUTER MODULE AND I NEED A NEW RACK AND PINION WHICH WILL COST ME OVER $1800.00. THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THE POWER STEERING FOR FORD FUSION AND EVEN RECALLS REGARDING THE ISSUE ON 2011 THROUGH 2015, BUT SINCE MY CAR IS A 2010 AND IS NOT PART OF THE RECALL I HAVE TO PAY OUT OF POCKET. IT IS A MAJOR SAFETY CONCERN. WHEN MY POWER STEERING WENT OUT I COULD BARELY MAKE TURNS AND HAD TO GET A MAN ON THE STREET TO PARK MY CAR BECAUSE I DIDN'T HAVE THE STRENGTH TO. MY 1 YEAR OLD SON WAS IN THE VEHICLE WITH ME WHEN THIS HAPPENED. MY CAR IS 5 YEARS OLD AND ONLY HAS $33000 MILES ON IT AND FORD REFUSES TO HELP ME WITH THIS EXPENSE AT ALL. THEY ARE A TERRIBLE COMPANY WHO ONLY CARES ABOUT SAVING MONEY. THEY ARE NOT EVEN CONCERNED ABOUT THEIR CUSTOMERS SAFETY AND HOW THIS CAN CAUSE ACCIDENTS. SORRY FORD ALL OF US DON'T HAVE $1800 TO SHELL OUT ON REPAIRS THAT ARE SOMETHING THAT SHOULD OF NEVER HAPPENED IN THE FIRST PLACE. DO NOT BUY A FORD FUSION! ALSO DO NOT TAKE YOUR CAR FOR REPAIR AT JOHN KENNEDY FORD IN CONSHOHOCKEN, PA.

08/01/2015
Components: STEERING
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

POWER STEERING FAILURE WHILE DRIVING. WAS EXTREMELY DIFFICULT TO MANUALLY STEER IT INTO SAFE PLACE. THIS ALSO HAPPENED TO MY MOTHER IN LAW AND MY WIFE WHEN THEY WERE DRIVING. SO THREE INCIDENTS TOTAL. VERY UNSAFE. ALL THREE TIMES, THE STEERING WORKER AGAIN WHEN CAR WAS RESTARTED

07/29/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE FUEL TANK LEAK AND CORROSION PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER THE FUEL TANK WAS DAMAGED DURING MANUFACTURING, RESULTING IN THE FUEL TANK RUST COATING NOT ADHERING TO THE TANK, WHICH RESULTED IN CORROSION. *JB...UPDATED 10/27/15 *BF UPDATED 10/19/2017*CN

07/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

SHORTLY AFTER PURCHASE OF BRAND NEW 2010 FORD FUSION OWNER NOTICED A STRANGE "GRINDING" TYPE SOUND UPON ACCELERATING BETWEEN 35 MPH AND 40 MPH WHILE ENGINE RPMS ARE APPROXIMATELY 1500. SOUND ONLY OCCURS WHILE ACCELERATING OR CLIMBING GRADE AT 35-40 MPH. DURING PERIODS WHEN GRINDING SOUND OCCURS, RELEASE OF ACCELERATOR CAUSES NOISE TO STOP. VEHICLE HAS BEEN BROUGHT TO DEALER AT LEAST SIX TIMES SINCE PURCHASE. THEY HAVE BEEN UNABLE TO POSITIVELY DIAGNOSE AND DETERMINE REASON OR CAUSE OF NOISE. ATTEMPTED REMEDIES HAVE BEEN 1) REPLACEMENT OF CATALYTIC CONVERTOR AND SUBSEQUENTLY 2) REPLACEMENT OF "FLEX PIPE" BEHIND CAT. CON. NEITHER REMEDY CURED THE NOISE. TO DATE (7/27/2015), NOISE STILL OCCURS AND WAS VERIFIED BY AN EMPLOYEE OF THE ALLIANCE FOR CONSUMER PROTECTION, BEAVER COUNTY, PA.

07/29/2015
Components: ENGINE
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL NOISE EMITTED FROM THE VEHICLE. THE THROTTLE POWER MALFUNCTIONED INTERMITTENTLY. ONCE THE VEHICLE WAS PLACED IN PARK AND TURNED OFF, THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,854.

07/29/2015
Components: ENGINE
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE ENGINE REVVED. IN ADDITION, WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500.

07/28/2015
Components: STEERING
Incident Date: 06/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE DRIVING AT 50 MPH MY DAUGHTER LOST POWER STEERING AND HAD GREAT DIFFICULTY PULLING OVER SAFELY. HAD THE VEHICLE TOWED TO GARAGE WHO COULDN'T FIX IT SO SHE HAD TO DRIVE TO A DEALER (IT PULLED BADLY AS SHE DROVE) AND THE DEALER FIXED IT $1525. AND SAID THEY HAD SEEN THIS SEVERAL TIMES BEFORE

07/28/2015
Components: STEERING
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

ELECTRIC STEERING STOPPED WORKING JUST LIKE THE RECALLED 2011 & 2012 FUSIONS BUT THE 2010 WAS NOT RECALLED. FORD RESET THE CODES AND IT HAPPENED AGAIN. MULTIPLE OTHER ERROR CODES HAD THEM REPLACE OTHER PARTS FOR $600 BUT THE ELECTRIC POWER STEERING KEPT FAULTING EVERY FEW DAYS AFTER A RESET SO THEY REPLACED THE DEFECTIVE ELECTRIC STEERING PART FOR $2400. NO PROBLEMS SINCE. WHY WASN'T THE 2010 RECALLED TOO?

07/28/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

AS I WAS DRIVING ABOUT 70MPH ON THE INTERSTATE, I LOST ACCELERATION. THE RPMS DROPPED AND I WASN'T ABLE TO GET ANY RESPONSE FROM THE GAS PEDAL. LUCKILY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MAKE MY WAY OVER TO THE SHOULDER AND TURN THE CAR OFF. AFTER DOING THIS, THE CAR STARTED BACK UP AND I HAD ACCELERATION AGAIN. ONCE I RETURNED HOME, I LOOKED THIS UP ONLINE AND FOUND MANY REFERENCES TO THE RECALL ON THE ELECTRONIC THROTTLE BODY. I ONLY DROVE IT A COUPLE MORE TIMES WHILE WAITING FOR THE PART TO COME IN AND I STAYED IN TOWN. THE INCIDENT OCCURRED ONE OTHER TIME IN THE 6 DAYS IT TOOK FOR MY PART TO BE ORDERED, DELIVERED, AND REPAIRED. SINCE FORD ONLY WANTED TO RESET THE THROTTLE BODY RATHER THAN REPLACE IT, I PAID FOR IT MYSELF AND HAD MY DAD DO THE WORK. I'M VERY LUCKY THAT THE INTERSTATE WASN'T CROWDED AND THAT I WASN'T IN THE BUSY CITY WHEN THIS HAPPENED.

07/23/2015
Components: STEERING
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THIS ISSUE HAPPENS OFTEN. IT HAS HAPPENED IN NEUTRAL, FIRST AND SECOND GEARS. I WILL EITHER BE STATIONARY OR DRIVING AND THE POWER STEERING ASSIST WILL FAIL AND THROW UP A FAULT ON MY DASH. AT THAT POINT IT IS IMPOSSIBLE TO TURN THE STEERING WHEEL CAUSING ME TO NOT BE ABLE TO CONTROL THE CAR.

07/23/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I WAS DRIVING, AND THE CAR CHIMED A COUPLE OF TIMES AND THE POWER STEERING IMMEDIATELY STOPPED WORKING. THE SERVICE POWER STEERING SYSTEM NOW READING AND ADVANCE TRAC READING STARTED TO SHOW. FORD SAYS IT HAS NOT HAD ANY MAJOR ISSUES AS PER 2 FORD SERVICE DEALERSHIPS. I WENT TO COLLEGE FOR AUTOMOTIVE AND WORKED AS A TECH FOR FORD AND I KNOW POWER STEERING RANDOMLY GOING OUT IS A SAFETY ISSUE. WE WERE FORTUNATE TO NOT HAVE ANY INJURIES, BUT THIS ISSUE ALMOST GOT US INTO A WRECK. I WILL NOT PAY FORD TO FIX A DYSFUNCTIONAL PART THAT THEY INSTALLED. PAYING FORD TO FIX THE PROBLEM IS LIKE PAYING A SERIAL KILLER TO SHARPEN YOUR KNIVES BEFORE HE/SHE DECIDES WHICH KNIFE TO STAB YOU WITH.

07/22/2015
Components: STEERING
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL REQUIRED ADDITIONAL FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/22/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

MY WIFE WAS DRIVING THE FORD FUSION AND AN ERROR FOR "SERVICE POWER STEERING" CAME UP ON HER DASHBOARD. SHE STILL HAD POWER STEERING AND WAS ABLE TO MAKE IT TO WORK AND PARK. UPON LEAVING WORK, SHE TURNED THE CAR ON AND REALIZED THE POWER STEERING WAS COMPLETELY GONE. SHE COULD NOT DRIVE THE CAR BECAUSE SHE COULD NOT EFFICIENTLY TURN THE WHEEL. I HAD TO GO PICK HER UP AND AT WHICH POINT I REALIZED I COULD ATTEMPT TO STEER THE CAR. I WAS ABLE TO MAKE THE COMMUTE HOME SAFELY, ALTHOUGH THE DRIVE WAS A STRUGGLE THE ENTIRE TIME. WE TOOK THE CAR TO A FORD DEALERSHIP. THEY WERE UNAWARE OF ANY COMMON ISSUES. THEY DIAGNOSED THE CAR NEEDING A NEW RACK AND PINION UNIT (THE EPAS UNIT). WE REPLACED THE RACK AND PINION, NOT THROUGH FORD BECAUSE THEY WANTED $1800 WE DID NOT HAVE. AND THE ISSUE IS STILL PRESENT. THE CAR NOT SAFE TO DRIVE. IT HAS BEEN A REAL INCONVENIENCE FOR MY FAMILY. THE CAR IS 5 YEARS OLD AND THIS IS A MAJOR ISSUE. AND WE STILL HAVE 3 YEARS LEFT OF PAYMENTS ON SOMETHING THAT IS CURRENTLY NOT DRIVE-ABLE....//. UPDATED10/27/15 *BF UPDATED 12/05/2017*CN

07/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

CAR CUT OUT AND WENT TO LIMP MODE. NO CODE WAS SET. FIRST REPAIR CLEANED THROTTLE BODY OK FOR 1000MILE THEN MANY SHUT DOWNS ON AN INTERSTATE MADE IT TO THE DEALER WHO REPLACED ELECTRONIC THROTTLE BODY. CAR VIN INDICATED IT WAS NOT UNDER THE SO CALLED RECALL CAR HAD EXACTLY THE SAME SYMPTOMS AS OTHER HAVE REPORTED ON VARIOUS WEB SITES THIS IS A VERY SERIOUS SAFETY ISSUE!!!! IF I HAD NOT BEEN A EXPERIENCED DRIVER AN ACCIDENT COULD HAVE RESULT FROM SHUTTING DOWN ON THE INTERSTATE

07/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE HIGHWAY DRIVING AT SPEED, THE CAR LOST POWER WITHOUT WARNING. ENGINE CHECK OR WRENCH LIGHT CAME ON. BEING ON A HIGHWAY WITHOUT POWER SEEM TO PUT ME AND THE VEHICLE IN JEOPARDY OF BEING IN A COLLISION. I WAS ABLE TO TURN THE KEY OFF AND BACK ON TO CLEAR THE PROBLEM TEMPORARILY. SINCE THEN THE ENGINE SPEED SEEMS TO SURGE. WHILE THIS HAS NOT BEEN OFFICIALLY DIAGNOSED SYMPTOMS INDICATES A THROTTLE BODY FAILURE.

07/20/2015
Components: STEERING
Incident Date: 07/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE MAKING A RIGHT HAND TURN, AFTER STOPPING AT A TRAFFIC LIGHT, AN ALARM SOUNDED AND A NOTIFICATION POPPED UP SAYING "SERVICE ADVANCETRAC" AND THERE WAS A COMPLETE LOSS OFF POWER STEERING. AS I HAVE DONE IN THE PAST WHEN THIS ISSUE HAS OCCURRED, I SHUT THE CAR OFF AND THEN RESTARTED IT AND THE PROBLEM AND NOTIFICATION WERE GONE. MOMENTS LATER WHILE DRIVING ON THE HIGHWAY THE EXACT SAME PROBLEM HAPPENED AGAIN. I PULLED OFF TO THE SHOULDER, RESTARTED BUT THIS TIME THE PROBLEM PERSISTED. NOW AFTER 3 RESTARTS THE PROBLEM REMAINS AND MY CAR REMAINS EXTREMELY DIFFICULT TO STEER SAFELY. UPDATED 12/21/2015*JS

07/20/2015
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE SERVICE ADVANCE TRACTION AND SERVICE POWER STEERING NOW WARNING LIGHTS ILLUMINATED AND THE POWER STEERING SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

07/19/2015
Components: ENGINE
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE CAR STARTED SPUDDERING AND THE CHECK TRANSMISSION LIGHT CAME ON. IT STARTED JUMPING AND WOULD NOT ACCLERATE.

07/18/2015
Components: WHEELS
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

MY WIFE WAS DRIVING OUR 2010 FORD FUSION APPROXIMATELY 65 MPH WHEN SHE FELT A VIBRATION IN THE STEERING. UPON GETTING HOME, WE FOUND A SEVERED WHEEL STUD ON THE FRONT DRIVERS SIDE WHEEL. ODDLY ENOUGH, THIS IS THE SECOND TIME THIS HAS HAPPENED TO US ON THIS VEHICLE. FORD ISSUED A RECALL BUT OUR MODEL FUSION WAS OUTSIDE OF THE AFFECTED MANUFACTURED VEHICLES BY ONE MONTH. THE FIRST TIME A FORD DEALER REPLACED THE STUD. THE SECOND TIME, ANOTHER FORD DEALER HAS REPLACED THE STUD. THIS IS EXTREMELY DANGEROUS!

07/16/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR FRONT DRIVER SIDE DOOR LATCH FRACTURED AND FAILED TO OPEN THE DOOR. THE CONTACT HAD TO ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT PURCHASED AND INSTALLED A NEW DOOR LATCH; HOWEVER, THE FAILURE RECURRED TWO YEARS LATER ON THE SAME INTERIOR DOOR LATCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

07/15/2015
Components: STEERING
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

07/14/2015
Components: STEERING
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SLOWER SPEEDS, THE POWER STEERING ASSIST FAILED. ONCE THE FAILURE OCCURRED, THE POWER STEERING ASSIST FAULT, ENGINE LIGHT, AND ADVANCE TRACK FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

07/13/2015
Components: STEERING,SUSPENSION
Incident Date: 06/25/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0KC7AR******
Summary

CAR LOST POWER STEERING AS I WAS TURNING, PULLED HARD RIGHT, CAUSING CAR TO HIT A SMALL TREE. MINOR DAMAGE; CRACKED HEADLIGHT LENS AND FRONT NOSE PIECE DETACHED FROM FENDERS. THE CAR WAS RESTARTED AND THE STEERING APPEARED TO BE FINE. HOWEVER, SINCE THIS HAPPENED, THE STEERING APPEARS TO BE HARDER TO CONTROL AND THE CAR HAS A HARD PULL WHEN ACCELERATING SIMILAR TO TORQUE STEERING. THE CAR NEVER HAD A PROBLEM WITH TORQUE STEERING PRIOR TO THIS INCIDENT. THE CAR ALSO DEVELOPED A SWAY WHEN HITTING THE SMALLEST ROAD BUMPS, SUCH AS COMING OFF A BRIDGE.

07/13/2015
Components: STEERING
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

THIS MORNING I DROVE MY 2010 FORD FUSION WITHOUT INCIDENT. WENT OUT LATER THE SAME DAY AND HAD THE POWER STEERING AND ADVANCE TRAC SERVICE MESSAGES APPEAR LESS THAN A MILE AFTER I STARTED DRIVING. I WENT 3 OR 4 MORE MILES AND HAD THE POWER STEERING MESSAGE GO TO SERVICE POWER STEERING NOW!. IN THE SPAN OF 4 MILES I WENT FORM NO ISSUES TO HAVING NO POWER STEERING AND BARELY BEING ABLE TO KEEP THE CAR ON THE ROAD. LOOKING ON LINE SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. THIS IS EXTREMELY DANGEROUS IF A LESS EXPERIENCED DRIVER OR SOMEONE NOT AS STRONG AS I WAS WOULD HAVE BEEN DRIVING THERE COULD HAVE BEEN A MAJOR INCIDENT. PLEASE LOOK INTO THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY HURT.

07/12/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/15/2015
Crash: No
Fire: No
Summary

FOR MONTHS I HAVE BEEN RESETTING MY CARS "POWER STEERING ASSIST FAULT" BY TURNING MY CAR OFF AND TURNING IT BACK ON AND THE POWER STEERING WOULD SUDDENLY WORK AGAIN. LAST NIGHT MY CAR TOOK A COUPLE TURNS ON AND OFF FOR IT TO WORK WHICH IS THE FIRST TIME IT TOOK MORE THAN ONCE TO RESET. TODAY AFTER CHURCH I TURNED MY CAR ON AND OFF 10 TIMES AND IT STILL WOULDN'T RESET SO I WAS FORCED TO DRIVE MY CAR HOME WITH NO POWER STEERING, THINKING ABOUT THE FACT THAT IF A CAR SERVED OR A KID RAN OUT IN FRONT OF ME, I WOULDN'T BE ABLE TO SWERVE TO AVOID THEM. BESIDES THE FACT THAT I CAN'T DRIVE MY CAR TO GET TO AND FROM WORK THIS WAY, I DON'T HAVE 1500 DOLLARS TO FIX A PROBLEM THAT SHOULD BE RECALLED IN MY 2010 FORD FUSION AS WELL AS THE 2011-2012 YEARS. THIS PROBLEM IS OBVIOUSLY A RESULT OF FAULTY EQUIPMENT USED IN MANUFACTURING AND NOT BECAUSE OF THE DRIVER.

07/07/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING HOME FROM WORK, HAD TO STOP AND DROP SOME ITEMS OFF FOR MY DAUGHTER AT SUMMER CAMP. WHEN I WAS LEAVING CAMP THE STEERING FELT LIKE IT WANTED TO PULL TO THE RIGHT, A FEW MILES DOWN THE ROAD ALL POWER STEERING WAS LOST. SERVICE ADVANC-TRAC WARNING MESSAGE WAS BEING DISPLAYED ON THE DASH BOARD. I PULLED OVER AT A CONVENIENT STORE TO INVESTIGATE THE PROBLEM, COULD NOT FIND ANYTHING. IT WAS RAINING SO I CAREFULLY DROVE HOME WITHOUT ANY POWER STEERING. TOOK CAR TO LOCAL DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM AS A RACK& PINION FAILURE, TOTAL COST TO REPAIR $1,641.00. THE DEALER STATED THEY HAD NOT SEEN THIS PROBLEM BEFORE. AFTER A SHORT SEARCH I FOUND HUNDREDS OF SIMILAR PROBLEMS REPORTED. I READ WHERE THIS SAME PROBLEM INITIATED A RECALL ON THE 2011 FORD FUSION, BUT NO HELP REFERENCED TO THE 2010 FORD FUSIONS. IF THEY IDENTIFIED THE DEFECT IN THE 2011 MODELS, SHOULDN'T THEY FIX THE PROBLEM FROM THE PREVIOUS MODELS WITH THE ADVANCE-TRAC SYSTEM. NO DEALER WILL TOUCH THIS VEHICLE WITH ITS DEFECT AS A TRADE-IN, MEANWHILE I'M STILL PAYING ON A CAR THAT I CAN NOT DRIVE SAFELY.

07/02/2015
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AIRBAG CONTROL MODULE FAILED. HAD TO REPLACE. AIRBAG LIGHT WAS FLASHING, THEN REMAINED ON. TOOK VEHICLE TO DEALER. CONTROL MODULE FOUND TO BE BAD.

07/02/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP07157R******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS PARKED AND IDLING, IT SHOOK VIOLENTLY AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE. WHEN THE VEHICLE WAS STARTED, IT FAILED TO ACCELERATE OVER 10 MPH. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE. THE CONTACT ALSO MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED ON THE ACCELERATOR PEDAL IN ORDER TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.

06/30/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I HAVE HAD SAME STERRING ISSUE AS THE 2011 FUSIONS AND WAS TOLD THE ONLY RECORSE WAS TO REPLACE THE WHOLE RACK. AND THE RACK I PUT IN HAD THE SAME ISSUE. THE RECALL NEEDS TO BE EXTENDED TO EVERY CAR AND YEAR THAT HAS THAT TYPE OF UNIT IN IT

06/30/2015
Components: SUSPENSION,STRUCTURE
Incident Date: 04/11/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

WAS AT A STOP SIGN WAITING FOR TRAFFIC COMMING OFF OF THE FREE WAY. THE CAR IN FRONT OF ME ACCELERATED TO MERGE AFTE I HAD A OPENING TO MERGE I ACCELERATED TO MERGE AND THE PERSON IN FRONT OF ME CAME TO A COMPLETE STOP AND I HIT HIM FROM BEHIND. THERE WAS OVER $8,000 IN DAMAGE.

06/29/2015
Components: POWER TRAIN
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THROTTLE BODY FAILURE: I WAS DRIVING ON A MAJOR HIGHWAY WHEN MY SPEED DROPPED DOWN TO PRETTY MUCH 0 I WAS PRESSING THE GAS AND THE CAR WOULD NOT STILL GO. THEN IT STARTED TO SHAKE AND THE WRENCH LIGHT CAME UP ON THE DASHBOARD AS I'M STILL TRYING TO PRESS THE GAS IT STILL WILL NOT GO ANYWHERE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD IMMEDIATELY BECAUSE CARS WERE STARTING TO APPROACH ME. WHEN I PULLED OVER I HAD TO CUT THE CAR OFF LET IT SIT FOR A FEW MINUTES AND TRY AGAIN. FROM JUNE 15, 2015 THIS CAR HAS DONE THIS EITHER EVERYDAY OR EVERY OTHER DAY, I WAS COMING FROM WORK CAME OFF THE INTERSTATE I-485 AND THE CAR STARTED TO DO THE SAME THING A DUMP TRUCK WAS BEHIND ME AND ALMOST HIT ME IN THE BACK. I HAD TO PULL OVER IN THE GRAVEL BESIDE THE ROAD TO AVOID THIS ACCIDENT, I HAVE A 4YR OLD SON THAT I'M AFRAID TO EVEN LET RIDE WITH ME BECAUSE I'M AFRAID I WANT BE ABLE TO PULL OVER IN TIME ENOUGH WITH HIM BEING IN THE BACK SEAT HE WOULD FEEL THE IMPACT OF US BEING HIT. THIS IS HIGHLY DANGEROUS WHEN THIS CAR GOES INTO THIS MODE YOU DON'T HAVE ANY KIND OF WARNING WHEN IT DOES. ON MY WAY TO WORK SEVERAL MORNINGS THE CAR WOULD DO THIS AT LEAST 3 TIMES I TRAVEL ON 2 MAJOR HIGHWAYS THAT ARE HERE IN MONROE/CHARLOTTE, NC HWY 74 AND I-485. TRAFFIC IS PRETTY MUCH BUMPER TO BUMPER EVERY MORNING AND EVERY EVENING THERE ARE TIMES I'M AFRAID I'M NOT GONNA HAVE ENOUGH TIME TO PULL OVER. I'M A SINGLE PARENT THAT FEELS THIS CAR HAS PUT ME AND MY SON'S LIFE IN DANGER!!! FORD SHOULD BE HELD RESPONSIBLE FOR THIS AND FROM MY RESEARCH I'VE DONE I'M NOT THE ONLY FORD OWNER HAVING THIS PROBLEM. THIS IS HIGHLY DANGEROUS AND NOT SAFE I HAD FAITH IN FORD UP UNTIL THIS POINT. THIS SHOULD BE A RECALL ON THIS CARE BECAUSE OF THE LOSS OF SPEED WHILE DRIVING YOU HAVE NO CONTROL OVER THE CAR ALL YOU CAN DO IS PULL OVER IT'S LIKE THE CAR IS IN NEUTRAL AND SOMEONE IS PUSHING IT.

06/27/2015
Components: STEERING
Incident Date: 06/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION INTO PARKING LOT, THE SERVICE ADVANCE TRAC WARNING APPEARED. I PARKED AND WENT INTO A STORE. AFTER SHOPPING, I WAS READY TO BACK OUT OF THE PARKING SPACE AND COULDN'T. I HAD NO POWER STEERING AND THE WARNING LIGHT SAID "SERVICE POWER STEERING NOW". I HAD MY YOUNG DAUGHTER AND MY MOTHER WITH ME, SO THANK GOD WE WERE ALREADY IN A PARKING LOT AND NOT IN TRAFFIC OR AT A HIGHER SPEED!! (I'M ALSO SO THANKFUL MY NEWLY LICENSED SON WASN'T DRIVING DOWN THE HIGHWAY WHEN THIS HAPPENED.) I HAD TO LEAVE MY CAR THERE SINCE IT'S NOT SAFE TO DRIVE AND CALL FOR A RIDE. I WILL BE TAKING IT FOR SERVICE ON MONDAY, MOST LIKELY BY TOW TRUCK. I HAVE FOUND MANY OTHER CASES ONLINE JUST LIKE MINE WHERE THE EXACT SAME THING HAS HAPPENED. I CAN ALMOST BET THE PROBLEM IS THE POWER STEERING RACK. WITH SO MANY REPORTS, WHY HASN'T FORD ISSUED A RECALL FOR THIS? THIS SEEMS LIKE A VERY EXPENSIVE PROBLEM AND I THINK FORD SHOULD HAVE TO PAY TO HAVE IT FIXED. WHEN I BOUGHT THIS CAR IN 2011, I DID NOT EXPECT TO HAVE TO WORRY ABOUT MAJOR SAFETY ISSUES LIKE THIS. I REALLY THOUGH I WAS GETTING ONE OF THE SAFEST CARS ON THE MARKET, BUT APPARENTLY NOT.

06/25/2015
Components: STEERING
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 10 MPH, THE POWER STEERING FAILED. THE INSTRUMENT PANEL INDICATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND THE WARNING INDICATOR DISAPPEARED. THE CONTACT WAS ABLE TO DRIVE NORMALLY FOR ABOUT TWO MORE MILES BEFORE THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 8/31/15*CN UPDATED 10/30/2017*CN

06/23/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE ACCELERATOR PEDAL SUDDENLY FAILED TO RESPOND AND DECELERATED TO A SPEED LOWER THAN 20 MPH WITH NO WARNING. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE TO RESET THE COMPUTER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/19/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WIRES FAILED AND CAUSED THE AIR BAG WARNING LIGHT TO REMAIN ILLUMINATED. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED A FAILURE CODE THAT THE AIR BAG WIRES WERE LOOSE. THE DEALER ADJUSTED THE AIR BAG WIRES; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE DEALER PERFORMED A SECOND DIAGNOSTIC, WHICH LOCATED A FAILURE CODE FOR WHICH THE AIR BAG RESTRAINT MODULE NEEDED TO BE REPLACED. THE RESTRAINT MODULE WAS NOT REPLACED. THE CONTACT ALSO STATED THAT THE HEATED SEAT FEATURE FAILED DUE TO DEFECTIVE SEAT COVERS THAT CAUSED THE HEATING SYSTEM WIRES TO LOOSEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

06/18/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

THE CAR DASH WARNING LIGHTS STARTED TO COME ON ONE BY ONE. THE WARNING CHIMES ALSO KEPT GOING OFF DASH LIGHTS WOULD FADE IN AND OUT. THE AIR BAGS WOULD TURN OFF AS WELL AS THE ABS WARNING LIGHTS WOULD COME ON. IN ADDITION TO THAT THE SECURITY SYSTEMS WOULD ENGAGE CAUSING THE CAR NOT TO RUN. I BROUGHT CAR TO THE DEALER AND THEY SAID IT WASN'T SAFE TO DRIVE THE CAR. THE TEACH HAD ISSUES FIGURING OUT THE PROBLEM AND SAID THEY HAVE NEVER SEEN BEFORE. I WAS ABLE TO FIND SEVERAL OTHER OWNERS OF THE SAME CAR AND YEAR WITH THE SAME ISSUE. THERE IS EVEN A YOU TUBE VIDEO OF IT HAPPENING AS WELL AS COMMENTS FROM OTHERS WITH THE SAME ISSUE. THE TECH HAD TO GET FORD ENGINEERS INVOLVED WHO ALSO HAD ISSUES FIGURING OUT THE PROBLEM. IT TOOK SIX WEEKS! I DO NOT UNDERSTAND IF THERE WAS OTHERS WHO HAVE HAD THIS ISSUE THAT THEY HAVE NO CLUE. IT COST ME 1400 TO FIX IT AND WHERE THIS IS A SAFETY ISSUE WHERE AIR BAGS AS WELL AS SECURITY SYSTEMS EFFECTS THE CAR IT SHOULD BE AT MINIMAL A BULLETIN IF NOT A RECALL. COMPUTER WAS REPLACED AND THERE WAS A FAULTY WIRE SHORTING OUT THE SYSTEM....UPDATED 07/30/15 *BF UPDATED 10/25/2017*CN

06/18/2015
Components: STRUCTURE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE IN PARK, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT HAD TO OPEN THE DOOR BY OPENING THE WINDOW AND OPENING THE DOOR FROM THE OUTSIDE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

06/17/2015
Components: STEERING
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THE POWER STEERING FROZE AND I WAS UNABLE TO STEER THE CAR. THE POWER STEERING FAULT INDICATOR CAME ON IN THE DISPLAY AREA. I HAVE EXPERIENCED THIS, BRIEFLY, MANY TIMES RIGHT AFTER STARTING THE CAR. THIS WAS THE FIRST TIME WHILE THE CAR WAS ALREADY IN GEAR. LUCKILY I WAS JUST TRYING TO GET OFF MY DRIVEWAY AT THE TIME.

06/15/2015
Components: ENGINE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE DEALER WAS UNABLE TO PERFORM A DIAGNOSTIC BECAUSE THE WRENCH SYMBOL WAS NOT ILLUMINATED AT THE TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 41,000. MA 08/11/15 UPDATED 10/1/2015*JS

06/15/2015
Components: STEERING,POWER TRAIN
Incident Date: 06/14/2015
Crash: No
Fire: No
Summary

ADVANCE STEERING SERVICE LIGHT CAME ON, ONCE I STOPPED AND RESTARTED THE CAR HAD NO POWER STEERING. I LET THE CAR DIE AND LET IT RESET ITSELF (BATTERY DISCONNECTED) AND PUT IT BACK TOGETHER STILL NO STEERING WENT TO A SHOP THEY SAW 2 CODES ONE WAS TO DUE WITH THE ELECTRONIC STEERING THE OTHER WAS TRANSMISSION FAILURE DUE TO THE THE STEERING CODE ISSUE.

06/14/2015
Components: STEERING
Incident Date: 06/12/2015
Crash: No
Fire: No
Summary

WHILE MY WIFE WAS DRIVING HOME FROM WORK ON 6/12 THE POWER STEERING WENT OUT. SHE HAD A VERY DIFFICULT TIME TRYING TO STEER THE CAR. IT HAPPENS TWICE ON HER WAY HOME FIRST TIME NEARLY CAUSED AN ACCIDENT BUT SHE WAS ABLE TO COAST IT INTO AN EMPTY PARKING LOT. SHE TURNED THE CAR OFF AND LET IT SIT FOR A FEW. SHE THEN STARTED IT UP AGAIN AND TRIED TO CONTINUE HOME WHEN SHE GOT A BLOCK AWAY IT HAPPENED AGAIN I HAD ONE HELL OF A TIME TRYING TO GET IT TO TURN INTO OUR DRIVEWAY. GOT UP THE NEXT MORNING AS STILL THE SAME ISSUE ADVANCE TRAC NEEDS SEVICED. IF FORD WANTS TO TURN OUT A SUBSTANDARD PART I WON'T BE BUYING ANOTHER FORD PRODUCT AGAIN. NO I'M BEING TO IT NEEDS A NEW RACK AT 55000 MILES AND WILL COST AROUND $1800. THIS IS COMPLETE BS FOR A VEHICLE TO NEED A NEW RACK AT THAT LOW OF MILES. THIS IS VERY DANGEROUS A FORD NEEDS TO HAVE A RECALL FOR THIS ISSUE BEFORE SOMEONE GETS HURT OR CAUSES AN ACCIDENT. IF NOT SOUNDS LIKE I NEED TO CONTACT AN ATTORNEY.

06/14/2015
Components: STEERING
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

MY WIFE WAS DRIVING HOME FROM WORK WHEN SUDDENLY SHE EXPERIENCED A LOSS OF POWER STEERING IN HER VEHICLE. AFTER TRYING TO KEEP FROM BEING IN AN ACCIDENT SHE WAS ABLE TO PULL HER 2010 FORD FUSION INTO A PARKING LOT. AFTER SHE TURNED INTO THE PARKING LOT SHE TURNED OFF THE VEHICLE AND LET IT SIT FOR A FEW SECONDS THEN SHE RESTARTED THE VEHICLE AND SHE WAS ABLE TO PROCEED A LITTLE FURTHER. THEN IT HAPPENED FOR A SECOND TIME. ONCE AGAIN SHE TURNED THE IGNITION OFF, LET IT SIT FOR A FEW MOMENTS THEN RESTARTED THE VEHICLE. SHE WAS ABLE TO DRIVE A LITTLE FURTHER UNTIL IT ONCE AGAIN HAPPENED AS SHE WAS TURNING INTO OUR DRIVEWAY. ON THE MORNING OF SATURDAY 6/13/2015 I WENT OUT TO THE VEHICLE AND STARTED IT UP AND TRIED TO BACK IT OUT OF OUR DIVE WAY WHEN THE SERVICE THE ADVANCE TRAC SYSTEM MESSAGE APPEARED. I TURNED THE VEHICLE OFF THE RESTARTED THE VEHICLE AND THEN A DIFFERENT MESSAGE APPEARED. THIS TIME IT WAS THE SERVICE POWER STEERING ASSIST MESSAGE. I THEN TURNED OFF THE VEHICLE AND CONTACTED THE LOCAL FORD DEALER AND WAS TOLD THAT IT WAS A COMMON PROBLEM WITH THE FUSION AND THAT I WOULD NEED TO SCHEDULE AN APPOINTMENT TO HAVE THE POWER STEERING RAC REPLACED AND IT WOULD COST AROUND $1,800 TO REPLACE. I TOLD THE MAN THAT WAS RIDICULOUS FOR A VEHICLE THAT HAS ONLY 56,787 MILES ON IT. I HAVE RESEARCHED THIS AND HAVE FOUND THAT MANY OTHER OWNERS HAVE EXPERIENCED THIS SAME ISSUE. I FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND IF IT WAS NOT FOR MY WIFE'S QUICK THINKING SHE MAY HAVE BEEN INVOLVED IN AN ACCIDENT. PLEASE RESEARCH THIS ISSUE BEFORE IT HAPPENS TO SOMEONE ELSE AND UNFORTUNATELY COST SOMEONE THEIR LIFE. PLEASE FEEL FREE TO CONTACT ME ANYTIME FOR ADDITIONAL INFORMATION.

06/12/2015
Components: AIR BAGS
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

06/09/2015
Components: POWER TRAIN
Incident Date: 12/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY MOTHER WAS DRIVING TO KNOXVILLE TO DROP CHRISTMAS GIFTS OFF TO ARE FAMILY IN BRISTOL TN. THE SERVICE POWER STEERING LIGHT CAME ON AND THEN THE ADVANCE TRACK LIGHT. THE POWER STEERING SHUT DOWN ON HER TOTALLY WHILE DRIVING THE VEHICLE ON THE INTERSTATE. SHE HAS A MEDICAL CONDITION IN HER HANDS WERE SHE WOULD NOT HAVE THE PHYSICAL STRENGTH TOO DRIVE THE CAR EITHER. SO SHE GOT IT TO THE EMERGENCY ON WERE THEN I HAD TO DRIVE 4 HOURS TO PICK HER UP WHILE SHE IS STUCK ON THE SIDE OF THE HIGHWAY IN DANGER AT ALL TIMES THERE TILL SOMEONE ARRIVED ITS A VERY OCCURRING PROBLEM SHE COULD OF KILLED HER SELF OR OTHERS

06/08/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

ONCE AGAIN I HAVE ANOTHER BIG ISSUE WITH THIS CAR AND YEAR. THE CAR SMELLS OF FUEL. POSSIBLE FUEL TANK CORROSION. IT IS VERY UNSAFE FOR ANYONE TO BE WITHIN 20FEET OF THE CAR , LET ALONE LIGHT A CIGARETTE OR A MATCH. WHY IS THE NHTSA NOT RECALLING THESE VEHICLES, FORD FUSIONS, BUT RECALLING EVERYONE AFTER THE 2010 YEAR MODEL. YOU RECALLED THE 2013 FOR THE FUEL SYSTEM, 2011 & 2012 FOR THE POWER STEERING, ALOT OF THE COMPLAINTS ARE ALL FOR THE 2010 YEAR MODEL, AND YOU KEEP SKIPPING OVER THIS YEAR... HORRIBLE YEAR FORD HAS EVER MADE WITH THIS CAR. SOME ONE IS GOING TO GET KILLED !!!! I SHOULD NEVER HAVE TO PUT A NEW FUEL TANK IN A 4YEAR OLD CAR ...

06/08/2015
Components: ENGINE
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

ENGINE CUTS OFF WHILE DRIVING WITH NO WARNING. WON'T ACCELERATE WHEN GAS IS PRESSED. IDLE VERY ROUGH AT TIMES AND WILL SHIFT HARD AT TIMES. CHECK ENGINE LIGHT AND WRENCH ARE BOTH ON WHEN INCIDENT OCCURS. THROWING OBD2 CODES P2119,P0104,P2112. FORD FUSION SEL V6 3.0L 75K MILES. ALL SCHEDULED MAINTENANCE HAS BEEN PERFORMED ON TIME BY DEALER.

06/08/2015
Components: STEERING
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

DRIVING 2010 FORD FUSION SEL V6 HOME AT NIGHT AT AROUND 70 MPH, SUDDENLY MESSAGE CAME UP "ADVANCE TRACK , SERVICE POWER STEERING NOW". WE HAD SEEN THIS MESSAGE BEFORE. THIS IS THE FIFTH OCCURRENCE. THE VEHICLE MAINTAINS ITS STEERING ABILITY (GOING 70 MPH), BUT UPON ARRIVAL AT OUR DESTINATION, AND THE SHUT OFF OF THE ENGINE, ALL POWER-STEERING ASSIST IS LOST. THIS HAS HAPPENED FIVE TIMES BEFORE. THE FORD DEALER CAN CLEAR ALL OF THE ERROR MESSAGES AND THE CAR WILL HAVE ITS POWER STEERING ABILITY AGAIN; HOWEVER, WHEN THE FORD MECHANIC DIAGNOSED THE ERROR MESSAGES AND THE PROBLEM, HIS SOLUTION WAS TO REPLACE THE ELECTRICAL RACK AND PINION STEERING ASSIST AT A COST OF $1200 PLUS LABOR. I DECLINED, AS I AM SURE THAT THE PROBLEM WILL RECUR. HOW DO I GET RID OF THIS CAR? HOW CAN I SELL IT AND NOT DECLARE ITS UGLY PERSISTENT PROBLEM?? WHY DOESN'T FORD ACT ON THIS? THE MECHANIC STATED THAT HE DIDN'T KNOW OF ANY OTHER CARS WITH THIS PROBLEM.

06/08/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING ON THE FREEWAY, WRENCH INDICATOR CAME ON AND MY CAR STARTED LOOSING SPEED. PULLED OVER TO THE SIDE TURNED OFF THE CAR AND WAITED ABOUT A MINUTE. TURNED IT BACK ON AND EVERYTHING WAS WORKING FINE AND WRENCH ICON WAS GONE. THIS HAPPENED TWICE IN THE LAST 4 DAYS.

06/05/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. A DAY AFTER REFUELING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE VEHICLE AND THERE WAS A PUDDLE OF FUEL COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAM OF THE FUEL TANK HAD BECOME UNDONE AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. UPDATED 7/16/15*CN

06/04/2015
Components: STEERING
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE STEERING WENT OUT IN THE VEHICLE JANUARY 2014, POWER STEERING WENT OUT WITH NO WARNING. THE REPAIR SHOP STATED THAT THE STEERING RACK NEEDED TO BE REPLACED AND WOULD COST ABOUT $2000.00. THEY ALSO MADE MENTION THE POWER STEERING WITH THE FORD FUSION'S HAVE HAD ALOT OF PROBLEMS IN THIS YEAR. ONCE AGAIN MAY 4TH , 2015 23,000 MILES LATER, I FELT THE STEERING WHEEL BINDING AND LOCKING. MY SERVICE POWER STEERING NOW INDICATORS CAME ON. FORD CLAIMS WHEN YOU LOOSE POWER STEERING THE CAR WILL GO INTO A MANUAL MODE. THIS IS TRUE TO SOME EXTENT. YOU ARE FIGHTING TO STEER THE CAR BECAUSE YOU ARE FIGHTING WITH THE GEARS IN THE RACK. THE STEERING LOCKS AND I ALMOST CRASHED SEVERAL TIMES TO GET TO A SAFE LOCATION, I WENT INTO ONCOMING TRAFFIC, BECAUSE THE STEERING LOCKED. I HAD THE CAR TAKE TO FORD DEALER FOR REPAIRS AND WAS TOLD THE STEERING RACK WAS BAD AGAIN, AND ONCE AGAIN HAD TO MAKE REPAIRS. THERE IS NO RESAON I SHOULD OF HAD TO PUT TWO STEERING RACKS IN WITHIN 20,000 MILES. THE RECALL DONE WAS FOR 2011 VEHICLES. THE NHTSA NEEDS TO LOOK INTO THE 2010 MODELS. THE COMPANY I WORK FOR OWNED 5 FORD FUSIONS ALL THE SAME MODEL, WE HAVE ALL HAD THE SAME PROBLEMS.

06/03/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

ON MAY 30, 2015 THE DRIVER OF THE VEHICLE LEFT THE GEAR SHIFT IN DRIVE; TURN OFF THE VEHICLE; REMOVED THE IGNITION KEY AND EXITED THE VEHICLE. THE VEHICLE THEN ROLLED DOWN A GRASSY HILL RUNNING OVER A PARK BENCH AND THE HITTING A BUILDING CAUSING DAMAGE. THE IGNITION KEY SHOULD NOT HAVE BEEN ABLE TO BE REMOVE WHILE THE VEHICLE WAS IN DRIVE AND OFF.

06/03/2015
Components: ENGINE
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: JF1SF65622H******
Summary

VEHICLE SUDDENLY LOST POWER, MALFUNCTION CAUTION LIGHT ILLUMINATED. DID NOT LOSE POWER STEERING OR BRAKES, BUT COULD NOT ACCELERATE BEYOND 5 MPH, IF AT ALL AT TIMES. ENGINE SHOOK/VIBRATED VERY BADLY. NEARLY REAR ENDED BY ANOTHER CAR. ACTIVATED 4 WAY FLASHERS AND WAS ABLE TO PULL OF HIGHWAY INTO SHOPPING AREA. ANY TYPE OF GAS PEDAL PRESSURE DID NOT HELP. LET CAR SIT FOR 10 MINUTES, RESTARTED ENGINE AND NO ISSUES WHILE SLOWLY DROVE AROUND PARKING LOT FOR A WHILE TO ENSURE NO ISSUES. DO HAVE A LETTER FROM FORD FOR EXTENDED WARRANTY, CUSTOMER SATISFACTION PROGRAM 13N03 TO GET THE THROTTLE BODY DEVICE REPLACED, BUT I CONSIDER THIS A HAZARDOUS CONDITION. WILL NOW TAKE TO DEALER AND DEMAND THIS BE REPLACED BEFORE ANY OTHER OCCURRENCES,

06/02/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,800.

06/02/2015
Components: STEERING
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 15 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE POWER STEERING GEAR AND RACK AND PINION ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. MA 08/10/15 UPDATED 8/14/15*JS

06/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

INTERIOR DOOR HANDLE ON THE DRIVER'S SIDE HAS BROKEN TWICE IN 2 YEARS.

05/31/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN TRYING TO TURN THE STEERING WHEEL WHEN STARTING FROM A STOPPED POSITION, THE POWER STEERING WAS NOT WORKING AND A SERVICE ADVANCE TRACK WARNING CAME ON. IF I DID NOT HAVE THE PHYSICAL POWER TO TURN THE WHEEL, I COULD HAVE VERY EASILY HAVE HIT ANOTHER VEHICLE. I TOOK THE CAR IN FOR A CAR WASH, AND THE POWER STEERING CAME BACK ON ABOUT 5-10 MILES DOWN THE ROAD. IT WENT OUT AND BACK ON INTERMITTANTLY DURING THE NEXT FEW MONTHS. IT TOTALLY WENT OUT SOMEWHERE AROUND THE END OF MARCH OR BEGINNING OF APRIL. ACCORDING TO "FORD POWER STEERING FAILURE REPORTS INVESTIGATERD BY FEDERAL REGULATORS/OREGONLIVE.COM" DATED OCTOBER 6, 2014 AT 8:46 AM "FORD SAYS IT'S COOPERATING WITH THE INVESTIGATION AND ANYONE EXPERIENCING POWER STEERING PROBLEMS WITH THEIR VEHICLES SHOULD CONTACT THEIR DEALER". MAY 12, 2015 I TOOK THE VEHICLE TO THE FORD DEALER AND THEY PULLED CODES 100410 - UNABLE TO COMMUNICATE WITH POWER STEERING SYSTEM. CHECKED FOR POWERS AND GROUNDS, POWER AND GROUNDS OK. REFERRED TO INTERACTIVE VEHICLE DIAGNOSTIC. THEY FOUND POWER STEERING MODULE/RACK FAILURE. RECOMMENDED REPLACEMENT AT A COST OF #1647.79. THEY SAID IT WAS NOT ON THE RECALL AT THAT TIME. WHEN THE MECHANIC BROUGHT THE CAR FORWARD, HE ALSO INFORMED ME THAT MODELS PRODUCED SIX MONTHS EARLIER HAVE THE OLD POWER STEERING WITH THE FLUID. HE SAID I HAVE THE ELECTRONIC ONE THAT THE NEWER MODELS HAVE. I RECENTLY CHECKED THE RECALL THAT FORD WAS HAVING ON THE FUSION. MY VIN # SHOWS 0 RECALLS. THE FUSION RECALL MENTIONS ROAD SALT AND OTHER CONTAMINANTS CAN CAUSE CORROSSION AND BREAKAGE. I LIVE IN WISCONSIN AND FEEL THAT MY CAR SHOULD BE INCLUDED IN THIS RECALL. MY WIFE HAULS KIDS AND HAS A HARD TIME TRYING TO DRIVE THIS CAR. FOR SAFETY SAKE, I FEEL IT SHOULD BE RECALLED AND FIXED IMMEDIATELY.

05/31/2015
Components: STEERING
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I HAVE BEEN PULLING OUT OF MY DRIVEWAY AND THE CAR WILL START BEEPING, SCREEN ON DASHBOARD SAYS POWER STEERING ASSIST FAIL YOUR STEERING WHEEL LOCKS YOU HAVE TO SHUT OFF THE CAR THEN TURN IT BACK ON AND IT IS FINE. THIS HAS HAPPENED PULLING OUT OF STORES, WORK, AND MY HOUSE MULTIPLE TIMES. YESTERDAY DRIVING DOWN THE ROAD AT 45 MPH IT STARTS BEEPING AND I CAN'T TURN!!!!! THANK GOD NO ONE WAS BEHIND ME AS I HAVE TO COME TO A STOP ON A ROAD AND SHUT IT OFF AND TURN IT BACK ON. I HAVE 3 SMALL CHILDREN AND THIS ISN'T SAFE. I WILL BE CONTACTING EVERYONE I CAN. FORD NEEDS TO RECALL THIS AND FIX MY CAR.

05/30/2015
Components: STEERING
Incident Date: 05/10/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING HOME FROM WORK (70 OR SO MILES AWAY FROM WHERE I LIVE) AT ABOUT THE HALFWAY POINT I HEARD CAR DING AND A WARNING POPPED UP ON MY DASHBOARD SAYING "POWERSTEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" AND RIGHT AWAY I IMMEDIATELY COULD FEEL THE STEERING WHEEL BEING UNABLE TO TURN. I WAS GOING 50 MILES AN HOUR AND AS SOON AS THE WARNING POPPED UP MY STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN. I WENT RIGHT INTO A FIELD AS THE ROAD TURNED INTO A CURVE AND THE STEERING WHEEL WAS TOO HARD TO TURN. I WENT OFF THE ROAD AND INTO A FIELD. NO AIR BAGS WENT OFF AND I SLAMMED MY HEAD INTO THE STEERING WHEEL. AFTER THE SHOCK OF WHAT HAPPENED I SHUT MY CAR OFF AND CALLED MY FIANC CRYING FREAKING OUT AS I WAS STILL ANOTHER 40 OR SO MILES AWAY FROM HOME. MY HEAD HURT BUT I DID NOT RELIEVE MEDICAL ATTENTION. HE TOLD ME TO CALM DOWN AND HE WOULD SEE IF THERE WAS ANYTHING ON THE INTERNET ABOUT THIS ISSUE WITH MY CAR. AND HE FOUND OUT IT IS AN ONGOING ISSUE WITH MANY PEOPLE. HE TOLD ME TO LEAVE MY CAR OFF FOR A WHILE AND TURN IT BACK ON. WHEN I DID THE POWERSTEERING WORKED AGAIN AND AFTER TAKING A FEW DEEP BREATHS I WAS ABLE TO GET OUT OF THE FIELD AND RICE THE REST OF THE WAY HOME WITHOUT ANY MORE INCIDENTS THAT DAY. 2 DAYS LATER ON MAY 12TH 2015 THE POWERSTEERING FAILED AGAIN AND HAS SINCE CONTINUED TO NOT WORK. I WAS INCHES AWAY FROM GOING INTO A GUARDRAIL AT 65 MPH BEFORE I SLAMMED ON THE BREAKS AND PULLED THE WHEEL TO THE LEFT AS HARD AS I COULD TO GET AWAY FROM THE GUARD RAIL, THANKFULLY THERE WAS NO CAR COMING IN THE LEFT LANE.

05/30/2015
Components: STEERING
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

DRIVING HOME FROM THE STORE THE SERVICE POWER STEERING NOW LIGHT CAME ON. POWER STEERING WENT OUT . MY WIFE AND SON WERE ALSO IN THE CAR,LUCKILY WE WERE ABLE TO MAKE IT HOME WITHOUT ISSUE. READING ONLINE IT TURNS OUT THIS IS A VERY COMMON AND EXPENSIVE ISSUE WITH OTHER FORD OWNERS AND NEEDS TO BE ADDRESSED BY FORD IMMEDIATELY.

05/29/2015
Components: STEERING
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO STEER AND WAS UNABLE TO TURN CAUSING DAMAGE TO THE ELECTRIC MOTOR AND THE FRONT TIRES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ELECTRIC MOTOR NEEDED TO BE REPROGRAMMED AND THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 7/28/15*CN UPDATED 10/17/2017*CN

05/28/2015
Components: STEERING
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WHILE PULLING INTO A DRIVEWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

05/28/2015
Components: STEERING
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE BACKING OUT OF A PARKING SPACE AT APPROXIMATELY 4 MPH, THE STEERING ABILITY SEIZED WITHOUT WARNING. THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER STATED THAT THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,700.

05/28/2015
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

CAR HAD A FLAT TIRE, THEN CHANGED TO THE SPARE AND STARTED TO DRIVE IT TO GET A NEW TIRE. ONCE I STARTED A DASHBOARD NOTIFICATION CAME UP "SERVICE ADVANCETRACK" AND THE POWER STEERING WAS GONE. THE VEHICLE WAS NEARLY IMPOSSIBLE TO TURN. A MECHANIC REPLACED THE RACK AND PINION AND RESET THE WARNING. A FEW DAYS LATER THE CAR ALERTED THE SAME WARNING AND STEERING ASSIST WAS GONE, MECHANIC RESET THE CODE AND THE POWER STEERING RETURNED. THEN 3 DAYS AGO, WITHOUT A FLAT TIRE OR ANY NOTICE THE POWER STEERING WENT OUT AGAIN MAKING THE CAR NEARLY IMPOSSIBLE TO DRIVE AGAIN.THIS TIME THE MECHANIC SAID THAT THE CODE COULD NOT BE RESET DUE TO A COMPONENT FAILURE.

05/28/2015
Components: STEERING
Incident Date: 05/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SEIZED AND BECAME DIFFICULT TO MANEUVER WHEN MAKING A RIGHT OR LEFT TURN. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

05/28/2015
Components: STEERING
Incident Date: 04/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

05/28/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

I WAS DRIVING FOR ABOUT AN HOUR DOWN THE FREEWAY IN CRUISE CONTROL. THE CAR JERKED SLIGHTLY AND WENT LIMP, DECELERATING WHILE MAINTAINING A ROUGH IDLE AROUND 1000 RPM'S. THE GAS PEDAL WAS NON-RESPONSIVE WHILE IDLING AND I WAS ABLE TO COAST OFF TO THE SIDE OF THE ROAD WHERE THERE WAS NO THROTTLE RESPONSE. THE WRENCH LIGHT WAS ON THE DASH. I TURNED THE CAR OFF AND TRIED TO START IT AGAIN, IT STARTED FINE AND I WAS ABLE TO DRIVE IT THE REST OF THE WAY HOME WITHOUT FURTHER INCIDENT. I HAVE BEEN AFRAID TO DRIVE ANYMORE ON THE FREEWAY SINCE OR ANY SERIOUS LENGTH KNOWING THERE IS A SERIOUS ISSUE WITH THE VEHICLE. THIS IS A TERRIBLE FEELING KNOWING I HAVE A FAIRLY NEW CAR THAT I CANNOT TRUST TO DRIVE SAFELY IN. I HAVE READ OTHERS STORIES ABOUT THIS PROBLEM AND SERIOUSLY HOPE THE VEHICLE'S ISSUES DO NOT CAUSE ME TO BE INVOLVED IN ANY ACCIDENT ON THE FREEWAY AT HIGH SPEEDS. THERE IS OBVIOUSLY AN ISSUE WITH A SERIOUS FLAW AND NEEDS TO BE ADDRESSED.

05/28/2015
Components: STEERING
Incident Date: 08/05/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

POWER STEERING WENT OUT WHILE HUSBAND WAS TURNING ONTO A NEIGHBORHOOD STREET RESULTING IN HITTING A PARKED VEHICLE ON APPROXIMATELY 8/5/2014. AS OF TODAY, 5/28/2015, POWER STEERING/VEHICLE HAS NOT BEEN REPAIRED AND HAS AGGRAVATED/CAUSED NECK INJURY TO WIFE FROM HAVING TO DRIVE WITHOUT POWER STEERING. WIFE IS CURRENTLY SEEING A NEUROSURGEON AS WELL AS PAIN MANAGEMENT FOR NECK PAIN, COMPRESSED SPINAL CORD, BULGING DISC, SPASMS. WIFE IS CURRENTLY WAITING ON EPIDERAL STEROID INJECTIONS. *TR

05/27/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

VEHICLE WENT INTO LIMP MODE AT 75 MILES PER HOUR. EXISTING NHTSA ACTION NUMBER EXISTS FOR THIS ISSUE AND MODEL/YEAR (PE13003) BUT FORD CLAIMS THE VEHICLE IS NOT AFFECTED BY THIS ISSUE. REQUESTING TO REOPEN THE INVESTIGATION AND CREATE A RECALL FOR ALL AFFECTED VEHICLES, NOT JUST A PARTIAL LIST.

05/27/2015
Components: STEERING
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS PULLING OUT AT AN INTERSECTION AND THE POWER STEERING WENT OUT CAUSING ME TO HAVE TO DRIVE IT IN A DITCH. I WAS SO UPSET. IT ALMOST CAUSED ME TO HIT HEAD ON WITH ANOTHER VEHICLE. APPARENTLY LOTS OF PEOPLE ARE HAVING THIS PROBLEM AND IT SHOULD BE RECALLED. I AM SO UPSET.

05/27/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNED A 2010 FORD FUSION. WHILE AT A COMPLETE STOP, THE VEHICLE ACCELERATED WITHOUT WARNING AND CAUSED THE CONTACT TO CRASH INTO A FLAG POLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

05/27/2015
Components: ENGINE
Incident Date: 05/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WELL JUST PURCHASED THIS CAR A MONTH AGO AND ALREADY IN THE SHOP. IT WAS JERKING AND LOSING ACCELERATION AS I WAS PRESSING THE GAS ALSO IT SHUT OFF ON ME WHILE I WAS DRIVING. THE CHECK ENGINE AND WRENCH LIGHT CAME ON. SO I DID A VEHICLE REPORT ON THE CAR AND IT BROUGHT UP THE ENGINE, TRANSMISSION DIAGNOSTICS. ALSO THE RECALL FOR THE THROTTLE BODY. SINCE I HAVE WARRENTY I TOOK IT TO THE SHOP WHERE THEY SAY IT WAS THE TRANSMISSION. CHANGED IT. PICKED IT UP TODAY STILL DOING THE SAME THING AND LIGHT STILL ON. HAVE TO TAKE IT TO THE FORD DEALERSHIP WHERE THEY CAN CHECK THE THROTTLE BODY. CALLED THEM AND TOLD THEM THE ISSUE, THEY TELLING ME IT'S JUST SAYING I HAVE A WARRENTY. SO I HAD MY FIANCE CALL AND THEY SAID FOR US TO CALL IN THE MORNING. THEY GIVING ME THE RUN AROUND. I DON'T HAVE MONEY TO WASTE. I HAVE 2 CHILDREN I HAVE TO GET BACK AND FORTH TO SCHOOL. I HAVE CLASSES I HAVE TO GET BACK AND FORTH TO. WHEN I PURCHASED A CAR I DIDN'T EXPECT THIS. SECOND TIME PURCHASING A VEHICLE. NEVER HAD A PROBLEM. THIS PROBLEM NEEDS TO BE FIXED I CAN BE DRIVING WITH MY CHILDREN AND GOD FORBID THIS CAR CONTINUE TO MALFUNCTION.

05/26/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY POWER STEERING IS OUT IN MY CAR. IT SAYS POWER ASSET FAULT AND THEN IT WILL SAY SERVICE AUTOTRACK. I AM NOT THE ONLY ONE I HAVE LOOKED EVERYWHERE AND THERE IS A LOT OF PEOPLE HAVING THE SAME PROBLEMS THAT I'M HAVING. IT SHOULD BE RECALLED. I WILL TELL EVERYONE I KNOW NOT TO GET A FORD UNLESS THIS PROBLEM GETS RECALLED. I DON'T HAVE THE 2000 TO FIX MY CAR.

05/26/2015
Components: STEERING
Incident Date: 05/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000.

05/26/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY VEHICLE'S POWER-STEERING GOT DISABLED OUT OF NOWHERE APPARENTLY I'M NOT THE ONLY ONE WITH THIS ISSUE, I GET AN ERROR ON THE DRIVER PANEL SAYING TO SERVICE POWER STEERING NOW.

05/24/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/16/2015
Crash: No
Fire: No
Summary

I TAPPED THE GAS AFTER I STOPPED AT A STOP SIGN & THE CAR REVVED REALLY HIGH BUT DIDN'T GO ANYWHERE. THEN THE 2ND TIME I WAS ON THE HIGHWAY THE CAR REVVED REALLY HIGH AGAIN & AGAIN WENT REALLY SLOW, LIKE SOMETHING WASN'T CATCHING. I'M GLAD THE HIGHWAY WAS EMPTY BECAUSE I COULD'VE CAUSED AN ACCIDENT

05/21/2015
Components: POWER TRAIN
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

HELLO I HAVE A 2010 FORD FUSION I WAS DRIVING TO GET ON HIGHWAY TO MERGE LEFT. WHEN I ACCELERATED I WAS AT 55 MPH WHEN THE CAR SUDDENLY DOWN SHIFTED I TOOK MY FOOT OFF THE GAS AND THEN PROCEEDED TO ACCELERATE AGAIN SLOWLY. NOT TO SAY A CAR ALMOST HIT ME FROM BEHIND BECAUSE OF THE DOWNSHIFT PROBLEM. IT ALSO HAPPENS WHEN I START FROM A STOPPED POSITION I ACCELERATE AND IT MAKES A LOUD NOISE AND DOWNSHIFTS THEN THE TRANSMISSION KICKS IN. PLEASE RECALL THESE CARS BEFORE SOMEONE GETS KILLED.

05/18/2015
Components: POWER TRAIN,ENGINE
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65MPH AND CAME UP BEHIND A TRUCK DOING ABOUT 50MPH. I CHANGED LANES AND WENT TO PASS THE TRUCK. AS I PASSED THE TRUCK MY CAR ACCELERATED SLOWLY AND SEEMED TO NOT SWITCH GEARS AT THE RIGHT TIME, CAUSING A HARD SHIFT AND A "CHUG" FEEL. I PASSED THE TRUCK AND SLOWED DOWN TO 60MPH AND AS THE CAR SHIFTED AGAIN, IT CAUSED ANOTHER HARD SHIFT AND "CHUG" FEEL. THIS SEEMS TO BE A COMMON ISSUE WITH FORD FUSIONS. MINE DIDN'T START HAPPENING UNTIL AFTER THE PCM UPDATE RECALL THAT WAS DONE ON 2/26/15. I TOOK IT INTO FORD AFTER IT HAPPENED THE FIRST TIME AND THEY TOLD ME THAT SINCE THERE IS NO WRENCH ON THE DASH AND NO CHECK ENGINE LIGHT WITH A CODE, THEY CAN'T FIND ANYTHING WRONG AND CANNOT REPLICATE THE PROBLEM I DESCRIBED TO THEM. THIS IS RIDICULOUS THAT MANY CARS HAVE AN ISSUE BUT IT LOOKS LIKE SINCE THERE IS NO ONE THAT HAS BEEN SIGNIFICANTLY INJURED OR KILLED IN AN ACCIDENT DUE TO IT, THAT IT ISN'T BEING FIXED. PLEASE RECALL THIS AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE FROM THIS.

05/18/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DRIVING DOWN THE HIGH WAY AND MY CAR LOST ALL ACCELERATING CAPABILITY AND ALMOST CAUSED A SERIOUS ACCIDENT. MY CAR WAS PREVIOUSLY TAKEN IN THREE MONTHS AGO BECAUSE IT WAS STALLING BUT I WAS TOLD BY FORD WITHOUT ANY CHECK ENGINE LIGHT THEY COULDN'T DO ANYTHING. I EVEN DID SOME ONLINE RESEARCH BEFORE I WENT TO FORD AND SUGGESTED THE THROTTLE BODY POSITION SENSOR AND THEY SAID IT WOULDN'T CAUSE MY CAR TO DO THAT.

05/16/2015
Components: STEERING
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING AROUND A CURB DOING 55 MPH AND ALL THE SUDDEN THE STEERING WENT OUT. WAY BEYOND MANUAL STEERING, EXTREMELY HARD TO HANDLE. IT WENT OFF THE ROAD AND ALMOST CAUSED AN ACCIDENT. I HAVE FOUND THIS IS A COMMON PROBLEM. THE ELECTRIC STEERING BOX IS A PROBLEM AND NOW I CAN BARELY DRIVE IT. MY WIFE HAS NO CHANCE OF USING THE VEHICLE.

05/15/2015
Components: POWER TRAIN
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS TAKING MY WIFE TO WORK, AS WE BEGAN TO MERGE INTO TRAFFIC THERE WAS A LOSS OF POWER DUE TO SLIPPAGE, HARSHNESS, AND VIOLENT SHIFTING IN THE TRANSMISSION. I WAS AFRAID WE WERE GOING TO CAUSE AN ACCIDENT SO I PULLED OVER TO ALLOW TRAFFIC TO PASS BY. SINCE THEN, ITS BEEN AN ONGOING OCCURRENCE WITH THIS ISSUE. WE'VE BEEN TO THE FORD DEALERSHIP A FEW TIMES TO ADDRESS THIS PROBLEM BUT STILL IT HAS NOT BEEN RESOLVED. UPON FURTHER INVESTIGATION VIA INTERNET I HAVE NOTICED THAT WE AREN'T THE ONLY ONES EXPERIENCING THIS ISSUE. AS A HUSBAND, FATHER, AND CONSUMER I BELIEVE THAT THE MANUFACTURER SHOULD BE HELD LIABLE FOR MULTIPLE FAULTY EQUIPMENT COMPLAINTS, ESPECIALLY THOSE THAT CAN CAUSE SERIOUS OR FATAL ACCIDENTS IF NOT ADDRESS.

05/13/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 25 MPH AND MAKING A LEFT TURN, THERE WAS A SUDDEN LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

05/13/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

GAS TANK ROTTED OUT ON 2010 FORD FUSION. CAUSED MAJOR FUEL LEAK.

05/11/2015
Components: STEERING
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ELECTRIC POWER ASSISTED STEERING (EPAS) FAILED

05/09/2015
Components: STEERING
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I TURN ON MY FORD FUSION 2010 ' I WAS LEAVING MY GARAGE IN A REVERSE MODE WHEN THE DIRECTION WHEEL STUCK NO OPPORTUNITY TO MOVE IN ANY DIRECTION, WAS STIFF ONE MESSAGE APPEARS ON MY FRONT DISPLAY POWER STERING ASSIT FAULT I PUT AGAIN MY CAR ON PARKING, TURNED OFF WAIT FOR 5 MINUTES AND RESTART THE CAR AGAIN, MESSAGE DISPLAYED WAS ERASED AND DIRECTION WHEEL RELEASED, I DON'T FEEL COMFORTABLE THAT THIS PROBLEM CAN HAPPENED AGAIN WHEN I AM DRIVING ON THE I-35 NORTH

05/09/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

I WAS TRAVELING DOWN THE HIGHWAY AROUND 60 MPH AND THE POWER ASSIST CHECK MESSAGE CAME ON. I STOPPED IN THE NEXT TOWN AND SHUT CAR OFF. WHEN I RESTARTED I SAID TO CHECK SYSTEM NOW AND HAD NO POWER STEERING WHATSOEVER. SINCE I WAS 1.5 HOURS FROM HOME I TRIED DRIVING FOR ABOUT 20 MILES AND DECIDED THAT WAS ENOUGH AS THERE WAS VERY LITTLE CONTROL OF CAR. ENDED UP HAVING SOMEONE COME PICK UP CAR A TRAILER IT HOME.

05/06/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR HAD SUDDEN DECELERATION, LOSS OF POWER, WAITED ABOUT 30 SECONDS AND TRIED TO RESTART. CAR RESTARTED AND PARKED DUE TO SAFETY CONCERNS. DID SOME RESEARCH TO FIND THAT NHTSB IS FAILING TO ISSUE RECALL BUT FORD HAS VOLUNTARILY AGREED TO FIX AND EXTEND WARRANTY. THE DEALER IS PLAYING DUMB ABOUT IT BEING THROTTLE BODY ISSUE EVEN THOUGH IT IS SUPPOSED TO BE FIXED FREE UNDER FORD CSP# 13N03 AND HAD THE EXACT SYMPTOMS AS DESCRIBED. THIS ITEM SHOULD BE RECALLED AS IT IS A SERIOUS SAFETY HAZARD ON THE VEHICLE. *TR

05/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK FROM THE OUTSIDE. I WOULD HAVE TO ENTER THE CAR AND CLIMB OVER TO THE DRIVER'S SIDE TO UNLOCK THE CAR. IT WAS AN INTERMITTENT PROBLEM AT FIRST AND THEN THE LATCH BROKE AND I HAD TO TAKE MY CAR IN FOR REPAIR. THE FIRST REPAIR WAS UNDER WARRANTY, BUT THE DOOR LATCH STARTED ACTING UP AGAIN. IT WOULD NOT UNLOCK AGAIN, INTERMITTENTLY. THEN ABOUT TWO WEEKS AGO, THE DRIVER'S SIDE DOOR WOULD NOT LOCK. IF I WENT SHOPPING, I IMMEDIATELY HAD TO TAKE MY PURCHASED ITEMS HOME. I COULD NOT LOCK ANYTHING IN THE CAR. I TOOK IT TO MONTROSE FORD ON 05/01/2015 AND THEY CHARGED ME $482.85 TO REPLACE THE LATCH AND CABLE. *TR

05/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Summary

I OWN 2 2010 FORD FUSION, I SEE THERE IS A CLASS ACTION LAWSUIT REGARDING THE ELECTRICAL POWER STEERING AND THE NHTSA INVESTIGATING A POSSIBLE RECALL. I HAD TO HAVE MINE REPLACED DUE TO THE POWER STEERING GIVING OUT WITH NO WARNING. LUCKILY NO ONE WAS INJURED. IT COSTED ABOUT $1500 DOLLARS TO REPLACE. I HAD TO PURCHASE THE NEW RACK FROM FORD (FORD ONLY PART) AND NOW IT IS HAPPENING AGAIN. THE POWER STEERING IS STARTING AGAIN. I THINK THERE NEEDS TO BE A RECALL, THERE ARE TO MANY COMPLAINTS ABOUT IT. I HAVE BEEN ON THE FORD FORUM AND THE POWER STEERING AND THE FUEL EVAPORATION LEAK ARE MAJOR COMPLAINTS WITH THE CAR. MY CAR WOULDN'T EVEN PASS STATE INSPECTION BECAUSE IT INDICATES EVAPORATION LEAK ON A CAP LESS SYSTEM. TO FIND THE FUEL LINE LEAK OR FUEL NECK LEAK WILL COST SO MUCH MONEY. BOTH OF MY VEHICLES HAVE THE EXACT SAME PROBLEMS TOGETHER POWER STEERING AND CAN NOT PASS INSPECTION. THERE SHOULD BE A SERIOUS RECALL ON THESE ISSUES. IT REALLY ASHAME FORD WON'T ISSUE A RECALL FOR DEFECTIVE PARTS BECAUSE THERE WERE NO REPORTED INJURIES , NO JUST TOTALED CARS!

05/01/2015
Components: STEERING
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA2AR******
Summary

DRIVING IN RURAL NEIGHBORHOOD. PULLING INTO DRIVEWAY SLIGHTLY DOWNHILL WHEN STEERING BECAME VERY DIFFICULT TO OPERATE. THANK GOODNESS NO CHILDREN WERE IN THE AREA AS USUAL. THIS STEERING ISSUE WILL BECOME A FATAL FLAW WITH THE FORD FUSION WHEN SOMEONE WITH LESS STRENGTH IS INVOLVED. LUCKY IT WAS A FULL GROWN MAN IN THE SEAT AND NOT MY DAUGHTER. THIS NEEDS RECALLED BEFORE WE LOSE A LIFE OVER PROFIT. AN OUNCE OF PREVENTION IS WORTH INJURY TO ANYONE. *TR

04/30/2015
Components: STEERING
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR WAS DRIVING FINE. WHEN I WAS LEAVING DESTINATION, I WAS BACKING OUT WARNING LIGHT CAME ON EPAS FAILURE LIGHT. POWER STEERING WAS OUT VERY HARD TO STEER. SHUT CAR OFF, RESTARTED CAR, LIGHT WAS STILL ON NO POWER STEERING ALSO ADVANCETRAKC LIGHT CAME ON. COULD HAVE WENT OUT AT ANY GIVEN TIME ALL AT ONCE. VERY EXPENSIVE TO FIX. *TR

04/30/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

POWER STEERING QUIT WORKING SHORTLY AFTER PULLING OUT OF THE DRIVEWAY. THANKFULLY, I WAS NOT GOING FAST AND WAS ABLE TO GET IT OVER TO THE CURB WITHOUT AN ACCIDENT. THE POWER STEERING GEAR ASSEMBLEY HAD TO BE REPLACED. ATCHLEY FORD IN OMAHA AGREED TO DO THE WORK FOR $864.17.

04/28/2015
Components: STRUCTURE
Incident Date: 02/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC0AR******
Summary

DRIVER'S SIDE DOOR CANNOT BE OPENED FROM THE INSIDE. IN THE EVENT OF AN EMERGENCY I CANNOT OPEN THE DRIVERS SIDE DOOR UNLESS I ROLL DOWN THE WINDOW AND OPEN FROM THE OUTSIDE OF THE VEHICLE. *TR

04/26/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

ELECTRONIC POWER STEERING STOPPED WORKING AFTER HAVING STARTED THE CAR AND DRIVING OFF, MESSAGES THAT DISPLAYED ON DASHBOARD INCLUDE "SERVICE ADVANCETRAC" AND "POWER STEERING ASSIST FAULTY". *TR

04/25/2015
Components: STEERING
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

VEHICLE WAS BEING DRIVEN APPROXIMATELY 45 MPH WHEN SUDDENLY THE POWER STEERING FAILED AND THE VEHICLE BECAME VERY DIFFICULT TO STEER.THANKFULLY THERE WAS NOT AN ACCIDENT OR FATALITY FROM AN ACCIDENT. HAVE BEEN TOLD THE POWER STEERING CONTROL MODULE AND RACK WILL NEED TO BE REPLACED. THE ESTIMATE WAS $1500.00. THE VEHICLE IS OUTSIDE OF THE WARRANTY, SO I WILL HAVE TO FIGURE OUT HOW TO PAY FOR A SAFETY ITEM THAT FORD OBVIOUSLY KNOWS ABOUT. *TR

04/23/2015
Components: STEERING
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

AS I WAS DRIVING DOWN A CITY STREET IN HEAVY TRAFFIC, THE POWER STEERING WENT COMPLETELY OUT. THE POWER STEERING ASSIST FAULT CAME ON AFTER THE INCIDENT. *TR

04/22/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON 04/13/2015 I EXPERIENCED RAPID DECELERATION WHILE DRIVING HOME FORM WORK ON THE HIGHWAY AND THE WRENCH LIGHT CAME ON THE DASH. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT TO HAVE THE PROBLEM LOOKED AT ON 04/15/2015. WHILE DRIVING HOME FROM WORK ON 04/16/2015 THE PROBLEM HAPPENED AGAIN SO I CALLED THE DEALERSHIP AND MADE ANOTHER APPOINTMENT ON 04/17/2015. AFTER ABOUT AN HOUR THEY COULDN'T FIND ANY ERROR CODES AND FAILED TO REPLICATE THE ISSUE. THEY TOLD ME TO DRIVE THE CAR AND HOPE IT DOESN'T HAPPEN AGAIN. SINCE THEN THE PROBLEM HAS OCCURRED ON THE FOLLOWING DATES: 04/18,4/19,4/21. I ORDERED THE PART MYSELF AND WILL DO THE REPAIRS MYSELF SINCE I CAN'T WAIT UNTIL A COMPLETE FAILURE HAPPENS. THAT WOULD INCREASE THE CHANCES OF CAUSING A SERIOUS ACCIDENT. *TR

04/21/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I WAS DRIVING ABOUT 25-30 MPH IN THE BUSY STREETS OF VAN NUYS CALIFORNIA, I HAD MY ENTIRE FAMILY IN THE CAR AS WE WERE GOING TO EAT DINNER. AS I APPROACHED THE PARKING LOT FROM THE STREET, THE "VEHICLE DYNAMIC CONTROL OFF INDICATOR LIGHT" TURNED ON, THEN IMMEDIATELY RIGHT AFTER A MESSAGE ON THE DASHBOARD POPPED UP AND READ "POWER STEERING NEED SERVICE". AS SOON AS I TRIED TO TURN INTO THE PARKING LOT THE POWER STEERING WENT OUT, I HAD TO USE ALL MY STRENGTH TO PULL THE STEERING WHEEL AND AVOID CRASHING INTO THE CARS EXITING THE PARKING LOT (THE CARS WERE WAITING TO MAKE A RIGHT, INTO THE MAIN STREET VAN NUYS BLVD). I CAN USUALLY MUSCLE A CAR WITHOUT POWER STEERING, IF IT WERE A TRADITIONAL OIL PUMP, BUT THE ELECTRICAL SYSTEM WAS ALMOST IMPOSSIBLE TO TURN. LUCKILY I MADE THE TURN WITHOUT INCIDENT OR INJURIES, BUT THIS IS DEFINITELY SOMETHING FORD HAS TO ADDRESS. THERE ARE MANY SITUATIONS I CAN IMAGINE WHERE THIS POWER STEERING FAILURE MAY LEAD TO PROPERTY LOSS, INJURY OR EVEN DEATH. THE POWER STEERING GAVE NO WARNING, I LOOKED UP HOW TO FIX THIS PROBLEM ONLINE, ONLY TO FIND THAT HUNDREDS OF PEOPLE HAD EXPERIENCED THE SAME EXACT PROBLEM, I ALSO NOTICED THAT ALL THEIR POSTS WERE WITHIN THE LAST MONTH, SO THIS PROBLEM IS NOT UNCOMMON. FORD MUST ADDRESS THIS PROBLEM ASAP IN ORDER TO AVOID INJURY OR DEATH, THEY SHOULD HAVE NOTICED THIS IN THE TESTING PHASE OF FUSION PRODUCTION. THANKFULLY MY FAMILY AND I ARE OK, BUT NOW I HAVE TO FIND A WAY TO WORK AND COME UP WITH $1800+ FOR REPAIRS. *TR

04/18/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

I HAD BEEN DRIVING FOR ABOUT 5 MINUTES AND TRAVELING AT ABOUT 45 MPH WHEN I FELT A REDUCTION IN POWER. THE VEHICLE DID NOT RESPOND TO MOVEMENT OF THE THROTTLE PEDAL. VEHICLE SPEED SLOWLY REDUCED AND WE BRAKED TO A STOP AT A JUNCTION. THE VEHICLE WAS RUNNING ROUGH. THE VEHICLE HAD ALMOST ZERO POWER WHEN PULLING AWAY AND I HAD TO PULL OVER TO ALLOW FOLLOWING TRAFFIC TO PASS. SPEED INCREASED SLOWLY OVER 2 MILES OF DRIVING TO 40MPH. LACK OF POWER WAS AGAIN EXPERIENCED AT THE NEXT STOP JUNCTION. WE ARRIVED HOME 1 MILE LATER. IN MY OPINION THE LIMP HOME MODE IS TOTALLY UNACCEPTABLE. WE WERE LUCKY THAT WE WERE ON LOCAL ROADS WITH LITTLE TRAFFIC AROUND. *TR

04/16/2015
Components: STEERING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

MY SON WAS DRIVING ME ON THE INTERSTATE AT ABOUT 70 MPH. WITHOUT ANY WARNING, THE POWER STEERING WENT OUT. I AM GLAD HE WAS DRIVING AS I HAD HEART SURGERY A WHILE BACK AND IT IS VERY DIFFICULT FOR ME TO DRIVE THIS CAR NOW. THERE IS ALSO NO WAY THAT MY WIFE CAN DRIVE IT. EVERY TIME I GET IN THE CAR, I PRAY THAT I DO NOT PULL SOMETHING IN MY CHEST BECAUSE IT IS VERY DIFFICULT TO STEER. I HAVE A $32000 CAR THAT IS A PIECE OF JUNK. I CALLED FORD AND THEY JUST AS WELL TO SAY TOUGH LUCK. THEY HAVE NO PLANS TO FIX IT. *TR

04/14/2015
Components: STEERING,ENGINE
Incident Date: 04/08/2015
Crash: No
Fire: No
Summary

I WAS STOPPED AT A 3 WAY STOP. AS THE CAR STARTED MOVING I COULD NOT STEER THE CAR. WHEN I FINALLY STOPPED THE CAR I WAS PARTIALLY IN A SOMEONE'S YARD WITH A CULVERT AND TELEPHONE OR ELECTRIC POLE ONLY 2 OR 3 FEET FROM ME. I THOUGHT THE CAR HAD GONE DEAD. I TRIED TO CRANK THE CAR ONLY TO REALIZE IT WAS STILL RUNNING. I THEN PUT THE CAR INTO REVERSE AND BACKED OUT. THAT WAS WHEN I REALIZED THE STEERING WAS THE PROBLEM. THE ADVANCE TRACK SYSTEM THEN CAME ON. AFTER READING THE MANUAL I WAS HOPING THAT IT WAS DUE TO US HAVING PUT NEW TIRES ON THE WEEK BEFORE. WHEN WE TOOK THE CAR TO OUR MECHANIC HE SAID THAT FORD WOULD NOT SELL THE PART AND WE WOULD HAVE TO TAKE IT TO A FORD DEALER. NEEDLESS TO SAY IT IS COSTING $1700 TO REPAIR THIS. THERE WAS A NEW MOTOR PUT IN THE VEHICLE WHEN IT WAS 2 1/2 YEARS OLD. IT ALSO WENT OUT WITH NO WARNING WHATSOEVER AND FORD TOLD US THIS WAS THE SECOND CAR THEY HAD THIS HAPPEN TO. *TR

04/10/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. AFTER FILLING UP THE VEHICLE WITH FUEL, A STRONG FUEL ODOR WAS PRESENT IN THE GARAGE. THE CONTACT FOUND A LEAK ON THE TOP OF THE FUEL TANK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS REPAIRED BY THE OWNER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

04/08/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6R2******
Summary

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

04/08/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAR21******
Summary

FORD FUSION TRANSMISSION OIL LEAKS FROM LEFT SIDE HALF SHAFT AREA. HAD TRANSMISSION WORK DONE AT 30,000 FROM SCREWED UP TRANSMISSION. WAS TOLD SEAL WAS TOO SMALL AND FORD NEW AND WOULD REPLACE IF THOSE AFFECTED BROUGHT IN FOR REPAIRS. NOW AT 70,000 MILES, LEAK AS LISTED ABOVE WITH TRANS SLIP AS SO MANY POSTED ON INTERNET AND GOING THROUGH THE SAME SITUATION. FORD WILL NOT REPAIR SINCE THEY HAVE NOT BEEN INFORMED THAT IT IS A RECALL ITEM. HOW MANY DO YOU NEED TO GET THIS FIXED BEFORE IT BECOMES A DANGER DRIVING AND TRANS SLIPS WHEN COLD AND HAVE TO KEEP FILING TRANS FLUID. I BOUGHT BRAND NEW AND STILL IN MY POSSESSION. CAR TAKEN WELL CARE OF IN MY POSSESSION. *TR

04/07/2015
Components: STEERING
Incident Date: 10/29/2014
Crash: No
Fire: No
Summary

ON THE WAY TO WORK TCS LIGHT AND POWER STEERING LIGHT CAME ON AND THE DASH SAID SERVICE POWER STEERING SOON AND SERVICE TCS SYSTEM SOON, THEN THE NEXT TIME I STARTED MY CAR IT WAIT SERVICE TCS AND POWER STEERING "NOW" AND THEN THERE WAS NO POWER STEERING AT ALL JUST MANUAL STEERING . *TR

04/06/2015
Components: STEERING
Incident Date: 04/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

UPON EXITING THE HIGHWAY AND COMING DOWN THE RAMP THE DASH DISPLAYED A MESSAGE TO "SERVICE POWER STEERING NOW" THEN A MESSAGE TO "SERVICE ADVANCETRAC". THE POWER STEERING WENT COMPLETELY OUT AND I HAD TO USE MUCH FORCE TO TURN THE STEERING WHEEL. CONTACTED THE DEALERSHIP SERVICE DEPARTMENT TO SETUP A SERVICE APPOINTMENT. I HAVE THE 6 YEAR, 100,000 MILE WARRANTY, BUT WAS INFORMED THAT THIS WAS NOT COVERED UNDER THAT WARRANTY. WAS TOLD THAT I WOULD HAVE TO PAY OUT OF POCKET TO HAVE THE CAR DIAGNOSED AND REPAIRED. *TR

04/05/2015
Components: STEERING
Incident Date: 04/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

I WAS TRAVELING DURING CLEAR CONDITIONS, APPROX. 45 MPH, WHEN SUDDENLY THE POWER STEERING TURNED OFF AND NEARLY CAUSED ME TO CRASHED MY CAR. I HAD RECEIVED A CHECK STEERING AND ADVANCETRAC LIGHT WHEN I FIRST TURNED ON THE CAR, THEN 20-30 MINUTES INTO MY TRIP THE POWER STEERING FAILED AND I NEARLY LOST CONTROL. THIS IS A VERY DANGEROUS PIECE OF FAULTY EQUIPMENT THAT NEEDS TO BE ADDRESSED. FORD NEEDS TO BE HELD ACCOUNTABLE FOR THIS. IT SHOULD NOT TAKE OVER 500+ COMPLAINTS TO WARRANT ATTENTION. HOWEVER, HAD I BEEN IN A FATAL CRASH I'M SURE THAT WOULD ATTRACT MORE ATTENTION. *TR

04/02/2015
Components: WHEELS
Incident Date: 03/24/2015
Crash: No
Fire: No
Summary

MY FUSION HAS NOW HAD A WHEEL STUD ON THE FRONT PASSENGER WHEEL BREAK OFF. EACH HAS BEEN ROUGHLY EVERY 25,000 MILES. THE FIRST WAS LAYING IN MY DRIVEWAY, THE SECOND WAS MISSING WHEN I WENT TO THE DEALER FOR SERVICE AND THE THIRD BROKE OFF DURING A TIRE ROTATION. IN ADDITION ALL STUDS WERE REPLACED DUE TO A SERVICE BULLETIN EARLY IN THE LIFE OF THE CAR. ALSO LUGNUTS HAVE BEEN REPLACED ALONG THE WAY BY THE DEALER DUE TO BAD WEAR. AFTER THE SECOND TIME I REACHED OUT TO FORD AND FILED A COMPLAINT BUT THEY SIMPLY FORWARDED IT BACK TO THE DEALER.THE DEALER HAS A RECORD OF ALL OF THE ISSUES AND THE FULL REPLACEMENT BUT HAS STATED SINCE FORD PASSED IT BACK TO THEM THERE IS NOTHING THAT CAN BE DONE. I FEEL THIS IS AN UNSAFE SITUATION FOR MY CAR. THEY SHOULD NOT BREAK 3 TIMES WITHIN 75,000 MILES. *TR

04/01/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

UPON ACCELERATING FROM A FULL STOP AT A RED LIGHT THE CAR ENTERED "LIMP" MODE (WOULD NOT ACCELERATE, BUT I COULD STILL STEER AND THE ENGINE WAS STILL ON) AND THE WRENCH LIGHT APPEARED ON THE DASH. I ALREADY HAD THE DEALERSHIP PERFORM THE THROTTLE FIX OF THE 2014 RECALL ON VARIOUS FORD MODELS OF 2009-2012. *TR

03/31/2015
Components: STEERING
Incident Date: 03/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AND THE VEHICLE HAD A SUDDEN LOSS OF POWER EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

03/31/2015
Components: STEERING
Incident Date: 03/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,682.

03/30/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO DIAGNOSED THAT THE VENT CANISTER KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 6/3/15*CN UPDATED 10/3/2017*CN

03/28/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

DRIVING THE CAR HOME FROM THE DEALERSHIP CRUISING DOWN THE HIGHWAY AND SUDDENLY THE CAR JUST WOULD NOT ACCELERATE ANY MORE. SCARY FEELING WHEN YOUR CRUISING AT 55 AND SUDDENLY THE CAR WOULD NOT STAY AT HIGHWAY SPEED. IT WOULD STILL IDLE BUT IT IDLED ROUGHLY. YOU COULD PUSH DOWN ON THE PEDAL BUT IT WOULD DO NOTHING. IT JUST LOST ALL POWER SO I HAD TO QUICKLY PULL ONTO THE SHOULDER OF THE ROAD. GOOD THING NO ONE WAS FOLLOWING ME TO CLOSE. I CALLED THE DEALER AND THEY SENT OUT A TOW TRUCK. I HAD TO GET A RIDE HOME AND THE CAR WENT BACK TO THE DEALER FOR REPAIRS. TURNS OUT THAT THE THROTTLE BODY SENSOR QUIT WORKING. *TR

03/26/2015
Components: SUSPENSION
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH OVER A BUMP, THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE JOINT AND STUB ASSEMBLY, THE AXLE BUSHING, AND THE SEAL KIT WERE REPLACED. TWO WEEKS LATER AFTER THE REPAIRS, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE JOINT AND STUB ASSEMBLY, AXLE BUSHING AND SEAL KIT FOR THE SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,862.

03/24/2015
Components: STEERING
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

WHEN DRIVING THE POWER STEERING SYSTEM STOPS AND IT MAKES IT IMPOSSIBLE TO MAKE A TURN LEFT OR RIGHT. I CALLED THE DEALER AND IT WILL COST ME ABOUT $2,000 OUT OF POCKET TO REPAIR. ERROR MESSAGE IS, "POWER STEERING FAILURE". *TR

03/22/2015
Components: STRUCTURE
Incident Date: 01/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I BOUGHT THIS CAR USED. THE PREVIOUS OWNER SAID THAT THIS PROBLEM HAPPENED RIGHT AFTER SHE BOUGHT IT. DRIVER'S SIDE DOOR WON'T LOCK, AND IS DIFFICULT TO OPEN. IT WON'T OPEN USING THE LONG DOOR LATCH, I HAVE TO USE THAT TINY LATCH ABOVE IT. AND IT WON'T LOCK, EVEN WITH THE REMOTE LOCK BUTTON EITHER. MY CAR IS COMPLETELY OPEN TO THE PUBLIC AT ALL TIMES. *TR

03/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

ONE DAY I FILL UP TANK AND "CHECK FUEL INLET" COMES ON SO I GET OUT TO CHECK IT AND ITS CAP LESS. WE CAN NOT CLOSE THE CAP LESS BECAUSE IT IS CAP LESS. I SUGGEST THEY LIFT THE GAS TANK OR ADD A CAP BECAUSE NO ONE WANTS TO KEEP HAVING TO GET A SMOKE TEST DONE. FOR IT TO ONLY TELL YOU TO CHANGE THE CANISTER PURGE SOLENOID. *TR

03/20/2015
Components: STEERING
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

I WAS DRIVING AND SERVICE POWER STEERING SOON AND ADVANCE TRAC LIGHTS SUDDENLY CAME ON. WHEN I ARRIVED AT MY DESTINATION, I TURNED OFF THE CAR AND THEN TURNED IT BACK ON AND DASH MESSAGE APPEARED SAYING TO SERVICE POWER STEERING NOW. I WENT TO TURN THE STEERING WHEEL AND I COULD NOT TURN THE STEERING WHEEL AT ALL. I THEN HAD VEHICLE TOWED TO DEALER. DEALER NOTIFIED ME THAT THE POWER STEERING RACK NEEDED TO BE REPLACED AT A COST OF $1600. I HAD NO PRIOR ISSUES WITH THE POWER STEERING PRIOR TO THIS SUDDEN, UNEXPLAINED INCIDENT. *TR

03/19/2015
Components: STEERING
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

THE POWER STEERING FAILED MAKING THE CAR DIFFICULT TO STEER. *TR

03/16/2015
Components: STEERING
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP06A4BR******
Summary

POWER STEERING ASSIST FAULT. SERVICE ADVANCED TRAC. CAR HAS NO POWER STEERING. TOOK TO FORD ON 2/28/15....UPDATED 04/21/15*BF

03/15/2015
Components: STEERING
Incident Date: 03/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

WHILE DRIVING "SERVICE POWER STEERING AND SERVICE ADVANCE TRACK" CAME ON. I STOPPED THE CAR THINKING WE HAD TIME AND WHEN I GOT BACK BEHIND THE WHEEL I HAD NO POWER STEERING. I WAS ABLE TO NAVIGATE TO THE DEALER WHERE I WAS TOLD I HAD LOW TIRE PRESSURE IN RIGHT FRONT WHEEL CAUSING THE SYSTEM TO SHUT DOWN. NO MESSAGE ON DASH REGARDING LOW TIRE PRESSURE. VERY CONCERNED FOR SAFETY WE LIVE IN THE MOUNTAINS AND THIS COULD HAVE BEEN A DISASTER IF WE WERE ON ONE OF OUR FAMOUS ONE LANE S CURVE ROADS. *TR

03/13/2015
Components: POWER TRAIN
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING APPROX. 55MPH, THE CAR STARTED SPUTTERING AND SHAKING LIKE IT WAS RUNNING OUT OF GAS, THE WRENCH LIGHT CAME ON, AND IT DECELERATED TO JUST UNDER 20MPH. THE RPM'S WOULD JUMP UP AND DOWN BUT THE CAR WOULD NOT ACCELERATE NO MATTER HOW MUCH I PUSHED THE GAS PEDAL. I PULLED OVER, SHUT THE CAR OFF, AND RESTARTED IT AND THE PROBLEM HAD STOPPED. THINKING IT WAS OKAY TO DRIVE, I TRIED AGAIN AND IT STARTED UP FINE, NO WARNING LIGHTS CAME ON, AND IT DROVE FINE FOR ABOUT 10 MILES THEN THE SAME ISSUE STARTED AGAIN. I HAD TO LIMP IT HOME AT ABOUT 20MPH BECAUSE IT WOULD NOT ACCELERATE AGAIN AND ONCE AGAIN IT RAN FINE AFTER SHUTTING THE CAR OFF AND RESTARTING IT. *TR

03/13/2015
Components: STEERING
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

THE CAR HAS BEEN TRYING TO CHANGE LANES BY ITSELF FOR 2 WEEKS NOW, STEERING WHEEL JERKS BY ITSELF WHILE DRIVING, HAD A TOTAL FAILURE OF ELECTRONIC POWER STEERING AS MY WIFE PULLED IN THE DRIVEWAY WHICH ALMOST RESULTED HER IN HITTING A VEHICLE. *TR

03/13/2015
Components: STEERING
Incident Date: 03/07/2015
Crash: No
Fire: No
Summary

THIS IS THE SECOND INCIDENT I HAD WITH MY STEERING. THE ENTIRE STEERING RACK WAS REPLACED 2 MONTHS AGO. I PAID $1800, ONLY FOR THIS TO HAPPEN AGAIN. I WAS DRIVING ON A BUSY ROAD, AND THEN SUDDENLY ASSIST POWER STEERING APPEARED. IT WAS A STRAIGHT ROAD SO I DIDN'T REALIZE THAT THE STEERING HAD LOCKED AND I WAS UNABLE TO GET INTO THE TURNING LANE. I WAS DRIVING AND STUCK ON A MAIN ROD. IT FELT LIKE MY BRAKES WERE OUT. I HAD NO IDEA WHAT TO DO. I KEPT DRIVING AND EVENTUALLY USED EVERY OUNCE OF STRENGTH TO PULL OVER THE VEHICLE ON A BUSY ROAD. NOT ONLY DID I FEEL LIKE ENDANGERED BECAUSE OF THE STEERING BUT BECAUSE OF WHERE IT HAPPENED I THOUGHT SOMEONE WAS GOING TO HIT ME OR MY CAR WHILE I WAS WAITING ON THE SIDE ROAD FOR A TOW TRUCK. THIS PART HAS A DEFECT AND NEEDS TO BE CORRECTED. THIS IS THE SECOND STEERING RACK IN 3 MONTHS. *TR

03/13/2015
Components: STEERING
Incident Date: 03/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY FORD FUSION SE WITH 4 CYLINDER, WITH ELECTRIC POWER STEERING SUDDENLY STOP WORKING. I COULD NOT TURN MY WHEELS TO THE RIGHT OR TO THE LEFT. IT JUST FROZE AND STUCK. I COULD NOT DRIVE MY CAR AT ALL. I JUST COULD MOVE FORWARD AND BACKWARD BUT CANNOT DRIVE IT AT ALL. IT IS VERY DANGEROUS TO DRIVE THAT CAR. I FELT THAT FORD COMPANY IS RESPONSIBLE FOR THAT REPAIR. MY FORD FUSION HAS BROKE DOWN TWICE PRIOR TO THAT POWER STEERING PROBLEM. THE TRANSMISSION BROKE DOWN UNDER WARRANTY AROUND 20,000 MILES AND WAS COVERED BY THE WARRANTY. BUT THE SECOND TIME, THE TRANSMISSION BROKE DOWN AGAIN AROUND 40,000 MILES ON IT AND I HAVE TO PAY FOR TRANSMISSION REPAIR EVEN THOUGH IT WAS UNDER WARRANTY. FORD DO NOT COVER WEARABLE PARTS BUT I BELIEVE THAT THEY ARE RESPONSIBLE FOR THEM. I HAD TO PAY CLOSE TO $2,000.00 TO FIX THAT TRANSMISSION. NOW THIRD TIME FORD FUSION HAVE ANOTHER SERIOUS PROBLEM WITH POWER STEERING. I CALLED GARY CROSSLEY FORD AND THEY SAID I WILL HAVE TO PAY ANOTHER $2,000 DOLLARS TO FIX JUST THE POWER STEERING. FORD FUSION HAS SO MANY PROBLEMS LIKE DOOR LATCH THAT CAME OUT. AND OTHER ELECTRIC PROBLEMS APPEARING AGAIN AND AGAIN WITHOUT ANY EXPLANATION. PLEASE ASK FORD COMPANY TO COVER THE POWER STEERING REPAIR. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/12/2015
Components: STEERING
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE DEALER STATED THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000.

03/12/2015
Components: STEERING
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

WHILE TRAVELING HOME FROM SCHOOL RECENTLY, MY SON, EXPERIENCED WITHOUT WARNING A SUDDEN AND TOTAL FAILURE OF THE ELECTRONIC POWER ASSISTED STEERING ON THE 2010 FORD FUSION THAT WE PURCHASED FOR HIM TO USE AT COLLAGE IN THE FALL. FORTUNATELY, HE WAS ON A STRAIGHT STRETCH OF ROAD AND NOT IN THE MIDDLE OF ONE OF THE MANY WINDING CURVES HE TRAVELS ON HIS WAY HOME FROM SCHOOL. ALSO, FORTUNATELY (FOR FORD MOTOR CO.) HE WAS NOT MEETING ANOTHER CAR IN ONE OF THOSE CURVES. BEING AN INEXPERIENCED DRIVER AND FACED WITH THE SUDDEN AND TOTAL LOSS OF SUCH A CRITICAL SYSTEM; (SUCH AS POWER STEERING) THE OUTCOME QUITE POSSIBLY COULD HAVE BEEN CATASTROPHIC. FURTHERMORE; IT WOULD APPEAR THE PROBLEM IS SYSTEMIC IN NATURE, PLAGUING NOT ONLY FORD MOTOR CO., BUT OTHER AUTO MAKERS AS WELL. IT IS MY OPINION THAT THE WORLD IS NOT YET READY FROM AN ENGINEERING STANDPOINT, TO ALLOW ELECTRONICS TO REPLACE CRITICAL YET MECHANICALLY SIMPLE SYSTEMS WHOSE POSSIBLE FAILURE CAN BE LIFE-THREATENING. CONSIDER ALSO THAT DUE TO THE STRUCTURE OF ALL CORPORATIONS, THE MOTIVATION FOR ANY CHANGE IN SYSTEM ENGINEERING CAN ONLY BE PROFIT BASED. THE CONSUMER SHOULD IN NO WAY BE FORCED TO BEAR THE COST, FINANCIAL OR OTHERWISE, FOR SIMPLE ENGINEERING MISTAKES WHICH APPEAR TO BE BASED ON PROFIT RATHER THAN SOUND ENGINEERING PRACTICES. *TR

03/12/2015
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

INTERIOR DRIVER SIDE DOOR HANDLE WOULD NOT OPEN DOOR. MADE APPOINTMENT WITH FORD SERVICE TO CHECK SAFETY PROBLEM ISSUE. FORD REPLACED AND CORRECTED INTERIOR DOOR HANDLE ISSUE. COST WAS APPROXIMATELY $260.00 DOLLARS. *TR

03/11/2015
Components: ENGINE
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING ABOUT 30 MPH ON A TWO LANE, RURAL ROAD WHEN SUDDENLY MY 2010 FORD FUSION STARTED SPUTTERING, COUGHING, JERKING. THE CAR SLOWED DOWN TO A CRAWL AND WOULD NOT RESPOND TO MY PRESSING THE ACCELERATOR; THEN THE ENGINE SHUT OFF AND A RED-WRENCH LIGHT APPEARED ON THE DASH. I CRANKED THE CAR AGAIN; IN PARK, THE ENGINE SOUNDED FINE, BUT WHEN I PLACED IT IN DRIVE, THE SPUTTERING AND COUGHING STARTED AGAIN. I DROVE A FEW FEET, AGAIN WITHOUT ANY RESPONSE FROM THE ACCELERATOR, AND THE CAR SHUT OFF AGAIN. I REPEATED THIS THREE TIMES, ALL TO THE SAME EFFECT: DRIVE A FEW FEET, ENGINE IS COUGHING, SPUTTERING, JERKING, THEN ENGINE SHUTS OFF. AFTER THE THIRD TIME, I CRANKED IT, BUT WHILE STILL IN PARK I REVVED UP THE ENGINE AS HIGH AS I COULD (ACCELERATOR TO THE FLOOR). AFTER THAT, WHEN I PUT THE CAR IN DRIVE, THERE WAS NO COUGHING, NO SPUTTERING, NO JERKING, ACCELERATOR RESPONDED SMOOTHLY. I WAS ABLE TO DRIVE HOME (HALF MILE) AND PARK THE CAR. BUT I AM TERRIFIED THE PROBLEM WILL HAPPEN AGAIN--THIS TIME IN HEAVY TRAFFIC OR EVEN ON THE INTERSTATE--AND THE ENGINE MAY AGAIN STOP WITHOUT WARNING WHILE I AM DRIVING ALONG. I AM EVEN TOO AFRAID TO DRIVE IT TO THE REPAIR SHOP. A SCARY DANGEROUS CAR. *TR

03/10/2015
Components: STEERING
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAILED TO OPERATE AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

03/09/2015
Components: WHEELS
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4 A******
Summary

ON 2/19/2015 I TOOK MY 2010 FORD FUSION TO EL CAJON FORD BECAUSE OF ANOTHER BROKEN WHEEL LUG. AFTER PERFORMING A MULTI POINT INSPECTION FOR $116 WHICH THEY SNUCK IN ON THE WORK ORDER. THE CALLED AND TOLD ME THAT THE PASSENGER SIDE WHEEL STUD NEEDED TO BE REPLACED AND THAT THEY WOULD CHARGE ME TO REPLACE THE STUD AND LUG NUT PLUS LABOR. I REFERRED TO THE RECALL AND PREVIOUS WORK DONE THEY STILL REFUSED TO PERFORM THE WORK WITH OUT CHARGE. I WAS FORCED TO PAY $116 TO GET MY CAR. I TOOK MY CAR TO PEPBOYS IN SANTEE CA. WHERE THEY REPLACED THE BROKEN STUD FOR FRACTION OF FORDS COST. WHILE INSTALLING THE WHEEL ANOTHER STUD BROKE AND PEPBOYS REPLACED THAT STUD AT COST. I QUESTION THE SOLUTION FORD GIVES FOR THE RECALL OF REPLACING THE LUG NUTS ONLY, THE DAMAGE IS ALREADY DONE TO THE LUG STUDS THEY HAVE ALREADY BEEN WEAKENED. 1 BROKEN STUD AND LUG NUT REPLACED 4/2/11, 20 LUG NUTS REPLACED 1/23/12, 1 BROKEN STUD AND LUG NUT REPLACED 1/17/13, 1 BROKEN STUD AND LUG NUT REPLACED 5/7/14, 2 STUDS AND 2 LUG NUTS REPLACED 2/10/15. I AM CURRENTLY WAITING FOR THE REMAINING STUDS TO SNAP. *TR

03/08/2015
Components: STEERING
Incident Date: 03/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THE STEERING ASSIST FAILURE MESSAGE CAME ONTO THE DASHBOARD, AND THE POWER STEERING FAILED. I RESTARTED THE VEHICLE SEVERAL TIMES, AND IT DID NOT RESET. *TR

03/06/2015
Components: ENGINE
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,219.

03/06/2015
Components: POWER TRAIN,ENGINE
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

I WAS DRIVING AT APPROXIMATELY 60MPH ON A HIGHWAY AND THE ENGINE SUDDENLY REVS BUT ALL THE POWER IS GONE. THE ENGINE COULDN'T MAINTAIN A GEAR AND STARTED DECELERATING IN THE MIDDLE OF TRAFFIC WHILE THE LITTLE SERVICE WRENCH LIGHT CAME ON. I HAD TO QUICKLY GET OFF THE ROAD AND TO SAFETY BEFORE I WAS RUN OFF IT. *TR

03/04/2015
Components: STEERING
Incident Date: 01/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE STEERING WHEEL FAULT ASSIST ALARM COMES ON WHEN I TRY TO START THE CAR AND THERE IS NO POWER STEERING AND ALL I HAVE IS MANUAL STEERING AND POPPING.

03/04/2015
Components: STEERING
Incident Date: 09/20/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE SERVICE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. THE VIN WAS UNAVAILABLE.

03/03/2015
Components: POWER TRAIN,ENGINE
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING AT SPEEDS OVER 30 MPH THE ENGINE WILL LOOSE POWER AND THE RPMS WILL DROP AND THEN REV BACK UP. THIS HAPPENS WHEN THERE IS A QUICK ACCELERATION, LIKE MERGING ONTO THE FREEWAY, PULLING ONTO A BUSY STREET. THE WORST EXPERIENCE HAPPENED JUST LAST NIGHT, MARCH 2,2015. I WAS ACCELERATING FROM A STOP ON TO A BUSY STREET AND THE CAR STUTTERED AND SHOOK AS IF IT WAS A MANUAL TRANSMISSION. I HAD NO CONTROL OVER THE SPEED OF THE CAR AND TRAFFIC WAS COMING TOWARDS ME IN BOTH DIRECTIONS. OUT OF NOWHERE THE VEHICLE CLICKED INTO GEAR AND ACCELERATED. WE REPLACED THE THROTTLE BODY LAST YEAR AND ARE STILL HAVING THE SAME PROBLEMS. REPLACING THE THROTTLE BODY HAS MADE NO DIFFERENCE. THIS VEHICLE IS COMPLETELY UNSAFE TO DRIVE IN ITS CURRENT CONDITION. *TR

02/27/2015
Components: AIR BAGS
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE DRIVER SIDE AIR BAG LIGHT ILLUMINATED FOR APPROXIMATELY 2 WEEKS BEFORE TURNING OFF. ONCE THE DRIVER SIDE LIGHT TURNED OFF, THE PASSENGER SIDE AIR BAG SENSOR LIGHT WOULD ILLUMINATE FOR APPROXIMATELY 2 WEEKS. THE CONTACT INDICATED THAT THE FAILURE WOULD RECURRED WITH AND WITH OUT PASSENGERS IN THE SEATS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

02/26/2015
Components: STEERING
Incident Date: 02/25/2015
Crash: No
Fire: No
Summary

POWER STEERING FAILED.

02/25/2015
Components: STEERING
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

FORD FUSION POWER STEERING PROBLEM. OUR 2010 FORD FUSION 2.5L POWER STEERING STOPPED WORKING WITHOUT WARNING. ONLY HAS 42400 MILES ON IT. I AM SEEING MANY POSTS ONLINE RELATING TO THIS PROBLEM WITH ONLY TEMPORARY SOLUTIONS. SINCE THIS SITE TARGETS SAFETY CONCERNS I THINK IT WOULD MAKE SENSE TO TRY TO FIX THIS ISSUE BEFORE PEOPLE END UP GETTING INJURED, OR WORSE DEAD DUE TO LOSS OF ABILITY TO HANDLE THE VEHICLE. I HOPE IT DOESN'T TAKE A TRAGEDY OR MULTIPLE BEFORE SOMETHING IS FINALLY DONE ABOUT THIS GROWING PROBLEM. I DOUBT THE 500+ FILED COMPLAINTS ON FORD FUSION ON THIS SITE REPRESENTS THE TOTAL NUMBER OF INCIDENTS THAT ARE ACTUALLY TAKING PLACE. IF THIS IS JUST A NUMBERS GAME THEN THERE WILL NEVER BE INCENTIVE FOR THE MANUFACTURERS TO DO A BETTER JOB AS A MASS RECALL IS A LOT MORE EXPENSIVE THAN A FEW LEGAL PAYOUTS. PLEASE DO SOMETHING ABOUT IT. IT'S NOT LIKE WE'RE COMPLAINING ABOUT A FAULTY RADIO. THIS IS ABOUT STEERING THE VEHICLE. ALSO, CONSUMERS ARE SPENDING SIGNIFICANT AMOUNTS OF MONEY WITHOUT THE PROBLEM BEING FIXED. FORD SAYS "WARRANTY IS OVER". SO I AM AT THE MERCY OF THE DEALERS, WHOM APPARENTLY DO NOT HAVE A SOLUTION. SINCE FORD DOES NOT KNOW WHAT'S CAUSING THIS COMMON ISSUE, AND THE DEALERS CANNOT FIGURE IT OUT, THEN WHO IS LEFT TO SOLVE THE PROBLEM? FORD SHOULD BE FORCED TO SOLVE THE PROBLEM AND PROVIDE A WARRANTY EXTENSION. *JS

02/24/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/15/2013
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT A HIGH SPEED, THE VEHICLE JERKED AND LOST POWER AS THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.

02/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

2010 FORD FUSION SEL. 2010 FORD FUSION SEL. AT APPROXIMATELY 50,000 MILES I EXPERIENCED A DRIVER HEATED SEAT FAILURE WHILE IN A COLD CLIMATE BELOW 40 DEGREES, HEATER ELEMENT GOT REALLY HOT TO THE POINT WHERE IT WAS UNCOMFORTABLE AND BURNING SKIN ON BACK AND SEAT THEN A COMPLETE FAILURE OF HEATING ELEMENT ON DRIVER SIDE IT SEEMS TO HAVE SHORTED OUT AS THE HEAT CONTROL BUTTON ON DASH ONLY STAYS LIT FOR ABOUT THREE SECONDS AND THEN GOES OUT, THIS IS A SERIOUS DEFECT THAT COULD POSSIBLY CAUSE A FIRE INSIDE THE SEAT / SEATS BURNING THE VEHICLE (AND OCCUPANTS) INSIDE THEREBY CAUSING PROPERTY DAMAGE INJURY OR DEATH IF IT CATCHES ON FIRE AND OCCUPANT / OCCUPANTS ARE SLEEPING IN VEHICLE. AFTER SOME RESEARCH I FOUND OUT THIS COMMON IN FORD FUSIONS AND HAS NOT BEEN RECALLED BY FORD MOTOR COMPANY.

02/18/2015
Components: AIR BAGS
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG LIGHT ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS SHORT CIRCUITING AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

02/16/2015
Components: STEERING
Incident Date: 11/11/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WENT AROUND A LEFT HAND TURN IN THE ROAD AND THE CAR CONTINUED TO VEER LEFT RUNNING ME OFF THE ROAD WHERE I GLANCED OFF A ROAD SIGN BEFORE I WAS ABLE TO REGAIN CONTROL OF THE CAR. I HAVE NOTICED THIS PROBLEM IN THE PAST WHERE IT FEELS LIKE I HAVE BLOWN OUT THE DRIVER'S SIDE FRONT TIRE AND THE CAR PULLS HARD TO THE LEFT. *TR

02/14/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

THE FIRST TIME I NOTICED SOMETHING WRONG I WAS TRYING TO PASS A SLOWER MOVING CAR. I TURNED THE SIGNAL ON, MOVED OVER TO THE PASSING LANE, WENT TO ACCL. AND THE CAR BASICALLY RED LINED AND WENT NO WHERE. SO I DON'T PASS AND GOD FOR BID PULL OUT IN FRONT OF FASTER MOVING CARS. NOW, AFTER DRIVING ACROSS TOWN, AND IT GETS UP TO NORMAL RUNNING TEMPS THE CAR HAS TROUBLE SHIFTING AROUND 3RD THROUGH 5TH GEARS. IT LURCHES LIKE IT WOULD IF A NEW DRIVER IN A MANUAL TRANSMISSION MIGHT DO, UNTIL YOU LET OFF THE GAS AND I GUESS LET THE MOTOR CATCH UP. *TR

02/13/2015
Components: STEERING
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED OR DIAGNOSED. THE DEALER ADVISED THE CONTACT TO PULL OVER TO THE SIDE OF THE ROAD AND TURN OFF AND RESTART THE VEHICLE THE NEXT TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. ....UPDATED 06/09/15*BF ON FEBRUARY 15, 2015 IT WAS DISCOVERED THE BATTERY WAS COMPLETELY DEAD. THE BATTERY WAS LAST REPLACED IN AUGUST 2012 AND WAS STILL UNDER WARRANTY. AFTER REPLACING THE BATTERY, THE SERVICE ADVANCE TRAC ERROR NO LONGER APPEARED, BUT SHORT, PERIODIC PROBLEMS WITH A LOSS OF POWER STEERING UPON START-UP WERE OCCURRING BUT WOULD RESOLVE AFTER A FEW MOMENTS. UPON START-UP OF THE VEHICLE ON APRIL 27, 2015 A POWER STEERING FAILURE WARNING APPEARED ALONG WHEN THE STEERING SEIZED UP AND THEN RESOLVED. UPON STAR-UP OF THE VEHICLE ON APRIL 28,2015, THE POWER STEERING ASSIST FAULT ERROR APPEARED AGAIN WITH A BLINKING RED LIGHT AND BEEPING. THE VEHICLE WAS TURNED OFF AND THEN BACK ON. THE STEERING ISSUES ARE NOT CURRENTLY EVIDENT, BUT THE VEHICLE HAS ONLY BEEN DRIVEN ABOUT 15 MILES SINCE THE LAST OCCURRENCE OF THE ISSUE. UPDATED 07/07/15

02/13/2015
Components: STEERING
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I WAS DRIVING ON A SIDE STREET AT 35 MPH AND HIT A LARGE POTHOLE ON THE PASSENGER FRONT TIRE. I PULLED OVER AND CALLED AAA TO CHANGE MY TIRE. AAA CAME AND CHANGED MY TIRE, AND THEN WHEN I TURNED MY CAR BACK ON IT SAID POWER STEERING FAILURE. I ASKED THE AAA WORKER IF ANYTHING WAS WRONG AND HE CHECKED EVERYTHING OUT AND COULDN'T PROVIDE A REASON FOR WHY THE POWER STEERING WOULD HAVE FAILED. THE STEERING WAS EXTREMELY DIFFICULT TO MANEUVER AND REQUIRED ALL OF MY STRENGTH TO DRIVE THE 1 MILE LEFT TO MY HOME. I DROVE THE CAR TO THE FORD DEALER THE NEXT DAY AND THE STEERING WAS STILL VERY DIFFICULT. FORD DID NOT PROVIDE ME WITH AN EXPLANATION FOR WHY THE POWER STEERING FAILED. I PAID $1,923.79 TO REPLACE THE ELECTRONIC STEERING GEAR AND PERFORM PROGRAMMABLE MODULE INSTALLATION (CODE P07AE IN PSCM). *TR

02/10/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

SMELL OF GAS ON PASSENGER SIDE OF CAR TOOK IT INTO BODY SHOP SAID IT WAS A LEAK AT THE SEAM OF THE FUEL TANK TALKED TO FORD SAID SINCE WE WERE OUT OF WARRANTY WOULD NOT REPLACE FUEL TANK...CAR IS ONLY 5 YEARS OLD THIS IS CRAZY FOR SOMETHING TO HAPPEN TO FUEL TANK IN JUST 5 YEARS. *TR

02/10/2015
Components: WHEELS
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

SINCE THE BEGINNING OF JANUARY 2015 ( THIS NOW BEING FEB 10, 2015), I HAVE HAD 9 WHEEL STUDS FRACTURE. 3 ON THE FRONT RIGHT WHEEL, 2 ON THE REAR RIGHT WHEEL ( ALL 10 WERE REPLACED ON THE RIGHT SIDE ONLY TO HAVE 2 MORE ON THE RIGHT REAR WHEEL FRACTURE AGAIN) AND 2 ON THE LEFT REAR WHEEL. I CALLED THE DEALERSHIP WHERE I PURCHASED MY CAR AND THEY TOLD ME THERE WAS NO RECALL FOR THIS AND THAT THEY COULD NOT DO ANYTHING FOR ME. I THEN CALLED FORD AND THEY ADVISED ME THAT THERE WAS A RECALL AND THE PREVIOUS OWNER HAD THIS TAKEN CARE OF AND AS OF THIS POINT THEY COULD NOT DO ANYTHING MORE FOR ME, BUT TO FORWARD MY COMPLAINT ON THROUGH THE SYSTEM AT FORD. I BOUGHT THIS CAR USED ON JULY 25, 2014. *TR

02/09/2015
Components: STEERING
Incident Date: 02/07/2015
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE ADVANCE TRACK AND POWER STEERING LIGHT ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.

02/04/2015
Components: STEERING
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

ON 1-30-15 WHILE DRIVING THROUGH MY NEIGHBORHOOD I RECEIVED A MESSAGE ON THE DISPLAY SCREEN IT READ SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT, I THEN LOST ALL POWER STEERING IN THE CAR. SO WHEN I GOT HOME I LOOKED UP THE DISPLAY MESSAGES TO SEE THAT THEY WERE ABOUT. I SAW THAT ITS A POWER STEERING ISSUE AND NEED TO GO TO THE DEALER. SO ON 2-4-15 I TOOK MY CAR TO THE LOCAL FORD DEALER TO SEE WHAT WAS THE EXACT ISSUE ON THE CAR. I WAS TOLD THE STEERING GEAR WAS BAD AND NEEDED TO BE REPLACED. PARTS AND LABOR WILL BE $1,600. ONCE I CAME HOME FROM THE DEALER AND STARTED TO LOOK UP MORE ABOUT THIS ISSUE AND SAW THAT IS A HUGE ISSUE WITH FORD AND THEY HAVEN'T MADE ANY RECALLS OR ATTEMPTS TO TRY AND CORRECT THIS ISSUE WITH THESE CARS. THEY ARE ONLY CORRECTING THE ISSUES WITH CAR THAT HAVEN'T BEEN BUILT YET. I DRIVE A 2010 FORD FUSION. *TR

02/04/2015
Components: SERVICE BRAKES
Incident Date: 01/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

AS HAS BEEN DOCUMENTED DOZENS OF TIMES ON SEVERAL WEBSITES, I TOO, LIKE OTHERS, EXPERIENCED TOTAL BRAKE FAILURE BY MY 2010 FORD FUSION. LIKE OTHER DOCUMENTED COMPLAINTS, I TOO FOUND THAT, IN A SITUATION WHERE SUDDEN BRAKING IS REQUIRED, I EXPERIENCED TOTAL BRAKE FAILURE. NORMAL BRAKING ON ROADS AND STREETS HAS NOT RESULTED IN BRAKE FAILURE FOR ME; HOWEVER, IN THE ONE SITUATION WHERE SUDDEN BRAKING WAS REQUIRED, MY 2010 FORD FUSION -- FULLY SERVICED SOLELY AND REGULARLY (EACH ~5000 MILES) BY FORD SERVICE TECHNICIANS SINCE ITS PURCHASE NEW IN 2009, NOW AT 81,000 MILES -- I EXPERIENCED: 1) NO BRAKING, 2) NO SLOWING DOWN, 3) NO FRONT-END-OF-THE-VEHICLE-DIVING-DOWN WHEN BRAKES WERE APPLIED (INERTIA), 4) NO SKID MARKS ON THE DRY PAVEMENT -- JUST UTTER AND COMPLETE FAILURE BY THE BRAKING SYSTEM IN MY 2010 FORD FUSION AS I DROVE AROUND A BUILDING (15-20 MPH) AND SUDDENLY SAW, BRAKED, & HIT A STATIONARY PICK-UP TRUCK ON THE ROAD. AT THE SCENE OF THE CRASH, UPON ATTACHING THE 2010 FORD FUSION WITH CHAINS, THE TOW TRUCK DRIVER MENTIONED THAT HE SAW BRAKE FAILURE. FOLLOWING THE CRASH, I HAD A MECHANIC GO WITH ME TO THE SALVAGE YARD WHERE MY AUTO INSURANCE COMPANY HAD THE 2010 FORD FUSION TOWED; THE MECHANIC DID A 15-20 MINUTE INSPECTION, WITH A SALVAGE YARD EMPLOYEE WATCHING, WHICH INDICATED THAT, YES, INDEED, THE BRAKES HAD FAILED BEFORE THERE WAS THE COLLISION (THE AREA OF COLLISION ON THE FRONT RIGHT DESTROYED THE ABS AREA). WHILE THERE DID NOT APPEAR TO BE ANY DEFICIENCIES IN THE BRAKE LINES, WHICH WERE CHECKED REGULARLY BY THE FORD SERVICE TECHNICIANS, THERE WAS FAILURE INVOLVING THE MASTER BRAKE CYLINDER AT THE TIME OF SUDDEN BRAKING. RATHER THAN BEING DRY OR DUSTY, THE MBC WAS COVERED COMPLETELY IN GOO. NOT A SIGN OF SAFETY OR PROPERLY-WORKING PARTS. DESPITE THESE TRUTHS, MY INSURANCE COMPANY TELLS ME I HAVE TO PAY, SINCE THERE HAS BEEN NO RECALL ISSUED. WHY NOT YET??? *TR

02/02/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

NOTICED ON WAY HOME THAT THE RIGHT REAR TURN SIGNAL WAS BLINKING FASTER THAN USUAL. HAVING HAD THE LIGHT BULB REPLACED UNDER WARRANTY AT THE DEALER LESS THAN 2 YEARS AGO, I THOUGHT THIS WAS RATHER SOON FOR THE BULB TO HAVE BURNT OUT TWICE NOW ON A 4.5 YEAR OLD CAR. WENT THROUGH THE STEPS TO GET TO THE LIGHT, NOTICED A SEVERE BURN MARK AROUND THE BULB AND HOUSING, AND AM UNABLE TO REMOVE THE BULB FROM THE HOUSING AT ALL. IT IS QUITE OBVIOUS THAT COMBUSTION HAS OCCURRED AROUND THE LIGHT BULB AS THERE ARE BURN MARKS. I BELIEVE FROM A QUICK GLANCE THAT FORD KNOWS OF THIS SAFETY ISSUE AND IS IGNORING IT. I BELIEVE THERE COULD BE FIRES CAUSED BY THIS DEFECT THAT IS WIDELY REPORTED BY SEARCHING FOR FORD BRAKE LIGHT MELTED ON ANY SEARCH ENGINE. *TR

01/30/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I NOTICED THAT MY CAR WAS NOT STARTING IMMEDIATELY AFTER PUMPING GAS. I DROVE IT AND THE CHECK ENGINE LIGHT CAME ON. IT THEN WENT OFF AND CAME BACK ON THE NEXT DAY AND HAS STAYED ON. THE OTHER NIGHT AS I GOT OFF THE INTERSTATE AND CAME TO A STOP I NOTICED THAT MY CAR WAS SHAKING HORRIBLY. I TOOK MY CAR TO HAVE THE ENGINE LIGHT TESTED AND IT STATED CODE: P144A EVAP PURGE VAPOR LINE RESTRICTED/BLOCKED. THE OTHER CODE WAS: P1450 UNABLE TO BLEED UP BLEED FUEL TANK VACUUM. I CALLED FORD TO COMPLAIN AND TO LET THEM KNOW THAT THIS WAS THE SECOND TIME I HAD A PROBLEM WITH THE FUEL LINE. WHEN I FIRST PURCHASED THE CAR IN 2012 I HAD A LIGHT ABOUT THE FUEL TANK COME ON IMMEDIATELY. I TOOK IT BACK TO FORD AND THEY CORRECTED IT. NOW I AGAIN AM HAVING PROBLEMS WITH THE FUEL TANK. WHEN I CALLED FORD TO TELL THEM THERE IS OBVIOUSLY A DEFECT IN THE CAR THEY WERE NOT HELPFUL AND BASICALLY TOLD ME THERE WAS NOTHING THEY COULD DO. EXPLAINING THAT NOW THIS IS THE SECOND OCCURRENCE WITH A FUEL TANK ON THIS CAR AND THAT THEY SHOULD REPAIR IT I WAS TOLD IT WASN'T UNDER WARRANTY AND THEY ARE NOT RESPONSIBLE. NOW IF THIS WAS A ONE TIME THING IT WOULD BE ONE THING BUT TO HAVE IT HAPPEN AGAIN SHOWS AN OBVIOUS DEFECT IN THE MAKING OF THIS CAR. ONLINE I HAVE SEEN MANY COMPLAINTS ABOUT THE SAME ISSUES WITH FORD MODEL CARS. *TR

01/29/2015
Components: POWER TRAIN
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

VEHICLE STARTED LEAKING TRANSMISSION FLUID. IT REMAINED AS SMALL DRIPS AND NOT IN ANY HEAVY VOLUME. TOOK THE VEHICLE TO FORD TO BE DIAGNOSED AND MECHANIC STATED THAT A BUSHEL NEEDED TO BE ADDED TO THE TRANSMISSION AND THE SEAL NEEDED TO BE REPLACED. MECHANIC ALSO STATED THAT THE BUSHEL IS NOT CURRENTLY INSTALLED IN THE VEHICLE (STOCK) BUT THAT FORD RECOMMENDS THAT ONE BE ADDED. TOTAL COST OF THE REPAIR WAS AROUND $1100. IT DOESN'T SEEM VERY FAIR THAT FORD RECOGNIZED THAT THEY NEEDED TO ADD THAT ADDITIONAL PART TO THE CAR TO KEEP IT FROM LEAKING TRANSMISSION FLUID BUT HASN'T ISSUED A RECALL FOR THE INSTALLATION OF THE PART. INSTEAD THEY EXPECT HARD WORKING AMERICANS TO PAY OUT OF POCKET FOR THEIR MESS UP. ONE MORE REASON TO BUY FOREIGN - IF AMERICAN CAR COMPANIES WANT THE SUPPORT OF THE AMERICAN CONSUMER THEY SHOULD STOP SCREWING THEM OVER FOR A PROFIT AND TAKE CARE OF THEIR NEEDS. *TR

01/29/2015
Components: STEERING
Incident Date: 01/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY DAUGHTER WAS DRIVING MY 2010 FORD FUSION WHICH SUFFERED A LOSS POWER STEERING. THE VEHICLE HAD AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". POWER STEERING LIGHT AFTER THE LOW TIRE LIGHT APPEARED THIS OCCURRENCE ALSO APPEARS TO BE SIMILAR TO WHAT OTHERS HAVE EXPERIENCED . THIS IS A SAFETY ISSUE THAT CAN CAUSE LOSS OF CONTROL WHILE DRIVING AND TURNING. *TR

01/29/2015
Components: STEERING,POWER TRAIN
Incident Date: 01/26/2015
Crash: No
Fire: No
Summary

1. THE POWER STEERING WENT BAD IN DEC. 2014/ COST $1600 TO FIX. DONE AT CROSSROADS FORD IN KEARNEY NE. 2. LESS THAN 1 MONTH LATER IN JAN. 2015, THE TRANSMISSION STARTED LEAKING FLUID AND HAD OTHER ISSUES WITH SHIFTING. LOOKS LIKE NOW I'LL HAVE TO PUT IN A NEW TRANSMISSION. 2010 FORD FUSION SE WITH 109,000 MILES. *TR

01/28/2015
Components: STEERING
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

01/28/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THE BLIND SPOT INFORMATION SYSTEM (BLIS) AND CROSS TRAFFIC ALERT (CTA) HAVE STOP WORKING. THIS A SAFETY SYSTEM. ALTHOUGH IT IS NOT STANDARD EQUIPMENT, I DID NOT ORDER THE CAR WITH THIS. I WOULD NOT BE COMPLAINING IF IT WAS NOT FOR THE OTHER PROBLEMS I HAVE HAD WITH THE VEHICLE. I HAVE FOUND OUT THIS CAN BE VERY EXPENSIVE TO FIX. SOMEWHERE AROUND A THOUSAND DOLLARS FOR PARTS, NOT COUNTING THE SERVICE CHARGE. I READ ONLINE WHERE OTHER OWNERS OF FORD VEHICLES HAVE THE SAME PROBLEM. IT IS ALSO SOMETHING THAT YOU BECOME TO RELY ON. IF FORD IS GOING TO PUT THEM OF THERE VEHICLES, THAN THEY SHOULD BE RELIABLE. *TR

01/28/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2014
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE ACCELERATED EXCESSIVELY WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE FLOOR MAT WAS REPLACED BUT THE FAILURE REOCCURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS RELATED TO THE FLOOR MAT. THE CONTACT REFERENCED A MANUFACTURER'S RECALL RELATED TO THE FAILURE. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/28/2015
Components: STEERING
Incident Date: 12/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION WHILE ON VACATION. I WAS DRIVING MY FAMILY TO BREAKFAST AND I NOTICED THAT AN ERROR MESSAGE THAT CAME ON THE DASHBOARD, DISPLAYING "SERVICE ADVANCE TRAC" AND "SERVICE POWER STEERING NOW". WHILE THESE MESSAGES CAME ON, MY POWER STEERING BECAME DIFFICULT TO STEER WHILE I WAS DRIVING ON THE ROADWAY. I WAS LUCKILY ABLE TO MANAGE STEERING OFF OF THE HIGHWAY, TURNING IN TO OUR DESTINATION. KNOWING THE DIFFICULTY THAT I HAD IN TRYING TO STEER TO SAFETY, IT SCARES ME TO THINK THAT MY WIFE COULD HAVE BEEN DRIVING THIS VEHICLE AND MAY NOT HAVE FARED AS WELL AS I AM MUCH STRONGER THAN SHE. WHILE OUT OF STATE, IT WAS VERY PRESSING THAT I GET THE POWER STEERING REPAIRED FOR THE SAFETY OF MY FAMILY. I HAD TO MANAGE STEERING TO THE NEAREST FORD DEALER, FOR WHICH I WAS UNFAMILIAR WITH. I HAD TO SPEND $1,500+ FOR THE REPAIR, ALONG WITH THE COST AND NEED FOR A RENTAL VEHICLE. AFTER THE DEALERSHIP REPLACED THE STEERING GEAR, MY STEERING FAILED AGAIN. AFTER RETURNING THE CAR TO THE SAME DEALERSHIP, THEIR SUGGESTION WAS THAT "IF THIS FAILS AGAIN, YOU SHOULD TAKE THE VEHICLE TO YOUR HOME DEALERSHIP FOR REPAIR." I HAD TO DRIVE HOME, OVER 600 MILES WITHOUT POWER STEERING AS I HAD NO OTHER OPTIONS. WHEN THE FAILURE OCCURED, MY FUSION HAD ONLY A COUPLE HUNDRED MILES OVER 75,000 MILES. I CAN SAFELY SAY THAT THIS STEERING FAILURE CAUSED A LOT OF UNDUE STRESS OVER THIS VACATION, ALONG WITH A SUBSTANTIAL LEVEL OF DANGER. IT IS ALSO VERY TROUBLING TO KNOW THAT THE SAME MANUFACTURER THAT PRODUCED THE STEERING IN MY VEHICLE, HAS ALSO PRODUCED THE STEERING THAT HAS FAILED IN OTHER FORD VEHICLES, SUCH AS THE NEWER FORD EXPLORERS (2011 YEAR+, I THINK). *TR

01/27/2015
Components: STEERING
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGXAR******
Summary

STARTED THE CAR IN THE MORNING AND NOTICED THE ADVANCETRAC NOTIFICATION ON AND SOON AS I TURNED THE WHEEL IT WAS EXTREMELY HARD AND TOOK ALL MY STRENGTH. WHEN I WENT TO PULL FORWARD I NEARLY JUMPED THE CURB BECAUSE I WASN'T ABLE TO TURN THE WHEEL FAST ENOUGH. I CAN NO LONGER WORK AS MY REQUIRES ME TO DRIVE ALL DAY. AND DON'T HAVE THE FUNDS $1400-2000 ESTIMATED COST OF FIX. I'VE SEEN NUMEROUS VIDEOS AND COMPLAINTS OF THE SAME PROBLEM. THIS NEEDS TO BE ADDRESSED BEFORE IT BECOMES FATAL. *TR

01/27/2015
Components: STRUCTURE
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT AND RELEASING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY TO 60 MPH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 4/6/15*CN UPDATED 4/29/15*CN THE CONSUMER STATED THERE WAS SOMETHING MORE THAN THE FLOOR MAT CAUSING THE VEHICLE'S FAILURE. UPDATED 10/9/15*JS 11/15/2015 *JS

01/26/2015
Components: AIR BAGS
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

AIRBAG LIGHT COMES ON. I TOOK VEHICLE TO DEALER AND THEY STATED THE SENSORS IN THE SEATS ARE BAD. AIRBAG WON'T DEPLOY IN AN ACCIDENT WITH ERROR. THEY ARE WANTING TO CHARGE OVER $1000 TO FIX. THIS VEHICLE HAS NOT BE IN AN ACCIDENT AND SHOULD NOT BE HAVING AIRBAG PROBLEMS AT 5 YEARS OLD. I DID HAVE A RECALL ON A 2001 FORD ESCAPE OF 12V353000. I DID HAVE THE SPEED CONTROL STICK CAUSING A HEAD ON COLLISION AT 60 MPH BREAKING MY BACK AND SHOULDER. THE AIRBAGS NOT DEPLOYING IN AN ACCIDENT WOULD CAUSE SEVERE INJURY AND NEEDS TO BE FIXED. *TR

01/26/2015
Components: STEERING
Incident Date: 01/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG5AR******
Summary

MY SON WAS RUNNING ERRANDS. HE WENT INSIDE A STORE & WHEN HE GOT BACK IN THE CAR THE SERVICE POWER STEERING NOW LIGHT WAS ILLUMINATED AS WELL AS ADVANCE TRAC. HE CALLED HOME & SAID HE TRIED TO BACK UP BUT COULD NOT GET THE STEERING WHEEL TO TURN. WE LEFT THE CAR PARKED & HAD IT TOWED TO A FORD DEALER ON MONDAY A.M. I WENT ON THE INTERNET TO SEE IF I COULD FIND OUT WHAT KIND OF REPAIR MIGHT BE NEEDED & HOW MUCH IT WOULD BE. I WAS SHOCKED TO FIND OUT THAT THERE WAS A CLASS ACTION LAWSUIT AGAINST FORD FOR THE EXACT STEERING FAILURE MY FORD FUSION HAD EXPERIENCED. I AM THANKFUL MY SON WAS NOT DRIVING AT THE TIME THE STEERING FAILED. HOWEVER, I AM VERY CONCERNED AT THIS TIME BECAUSE I OWN A 2ND 2010 FORD FUSION WHICH MY OTHER SON DRIVES. I BOUGHT BOTH MY SONS A FORD FUSION AWD BECAUSE I WANTED THEM TO HAVE A SAFE VEHICLE. FORD SHOULD BE ASHAMED FOR NOT INFORMING OWNERS OF THIS POTENTIAL POWER STEERING FAILURE. THEY SHOULD BE MADE TO REPLACE THE FAULTY STEERING BEFORE A SERIOUS OR EVEN FATAL ACCIDENT HAPPENS AS A RESULT OF THEIR NEGLIGENCE. I HAD TO PAY $1750.00 DOLLARS TO HAVE THE POWER STEERING REPLACED & THE ADVANCE TRAC FIXED. THE FORD DEALER KNEW OF THE PROBLEM WITH THE FUSION BUT SAID FORD WOULD NOT PAY FOR THE REPAIR. I HAVE ALWAYS DONE THE REQUIRED PREVENTATIVE MAINTENANCE ON MY CARS & KEEP THEM IN PERFECT CONDITION. I HAD TO PUT THE FULL AMOUNT ON A CHARGE CARD, WHICH NOW I WILL PAY INTEREST ON. I DON'T HAVE THE FINANCIAL ABILITY TO PAY FOR OR EVEN "CHARGE" ANOTHER $1750.00 TO REPLACE THE POWER STEERING ON MY OTHER 2010 FORD FUSION. I AM SCARED TO DEATH SOMETHING WILL HAPPEN WHILE MY OTHER SON CONTINUES TO DRIVE WHAT SEEMS TO BE A "STEERING FAILURE TICKING TIME BOMB" AS HE NEEDS A CAR TO GET TO WORK DAILY. FORD NEEDS TO FIX THIS...QUICKLY! *TR

01/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE FILLING THE CAR WITH FUEL, IT WAS NOTICED THE STRONG ODOR OF GASOLINE PRESENT. UPON PARKING AT HOME, IT WAS NOTICED THE PRESENTS OF GASOLINE LEAKING FROM THE FUEL TANK. THIS HAD BEEN REPEATED ALL SUMMER OF 2014. I HAD BEEN ABLE TO DETERMINE THE LEAK WAS COMING FROM THE PASSENGER SIDE, ABOUT 6 INCHES FORWARD OF THE REAR TIRE. IF THE TANK WAS FULL, IN A MATTER OF HOURS THERE WOULD BE A POOL OF GASOLINE AND THE FUMES AROUND THE VEHICLE. THE FUMES ARE PRESENT EVEN OUTSIDE ON THE OPEN AIR. ON JANUARY 20, 2014 I HAD THE FUSION INTO THE FORD DEALERSHIP WHERE THE CAR WAS PURCHASED, AUTO PARK FORD, STURGIS, MICHIGAN. THE MAIN REASON WAS FOR THE THROTTLE BODY RECALL. I ASKED THE SERVICE MANAGER TO DROP THE FUEL TANK AND TAKE A LOOK TO SEE WHY IT WAS LEAKING. WE HOPED IT WOULD BE A SEAL, WHICH WOULD NOT BE A BIG DEAL. HOWEVER, THEY FOUND A HOLE IN THE TANK, RUSTED THROUGH 1/4 OF THE WAY DOWN FROM THE TOP OF THE TANK. THE COST OF FIXING THE TANK IS OVER $1700.00, THIS IS BEYOND ACCEPTABLE. I HAVE A 2003 FORD EXPEDITION AND A 2006 CHEVY IMPALA AND DO NOT HAVE FUEL LEAKS. I DO NOT UNDERSTAND WHY A NEWER VEHICLE WOULD HAVE SUCH A DANGEROUS ISSUE. A SIMPLE SPARK COULD IGNITE THE FUMES PRESENT AND KILL MY FAMILY. I DO NOT KNOW WHAT TO DO EXCEPT HOPE THAT FORD LOOKS INTO THIS ISSUE. I HAVE NOT CONTACTED FORD. IF YOU WANT ANY FOLLOW UP CONVERSATION, PLEASE DO NOT HESITATE TO CALL ME. RESPECTFULLY [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

01/24/2015
Components: STEERING
Incident Date: 01/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

POWER STEERING FAILED COMPLETELY WITHOUT WARNING. VEHICLE WAS NEARLY IMPOSSIBLE TO STEER. WITHOUT MY UPPER BODY STRENGTH THEIR WOULD HAVE UNDOUBTEDLY BEEN A CRASH. EVEN WITH MY UPPER BODY STRENGTH, WHICH IS CONSIDERABLE, AN ACCIDENT WAS NARROWLY AVOIDED. *TR

01/24/2015
Components: STEERING
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION WHEN THE POWER STEERING JUST GAVE OUT ON THE ENTRANCE THE HIGHWAY. THERE IS NO EXPLAINED PROBLEM WITH FORD ON WHY THIS IS HAPPENING, BUT FROM WHAT I UNDERSTAND THIS IS AN ON GOING SAFETY INVESTIGATION WITH NHTSA. FORD SHOULD ADDRESS THIS SAFETY ISSUE BEFORE SOMEONE GETS BADLY HURT. *TR

01/23/2015
Components: POWER TRAIN
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I OWN A 2010 FORD FUSION WITH ONLY 31,500 MILES. THE LH HALF AXLE STATED TO HEMORRHAGE TRANSMISSION FLUID. IT WAS ABOUT 3 WEEKS OUT OF WARRANTY. THIS IS A COMMON ISSUE FROM WHAT MY RESEARCH SHOWS. *TR

01/21/2015
Components: STEERING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE DRIVING THE VEHICLE THE POWER STEERING WENT OUT DURING A TURN WITH NO WARNING WHAT SO EVER. A LIGHT CAME ON AND THE STEERING HAS BEEN EFFECTED EVER SINCE MAKING IT NEARLY IMPOSSIBLE TO TURN THE VEHICLE SAFELY. *TR

01/20/2015
Components: VISIBILITY
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP01G8AR******
Summary

I WAS DRIVING IN MY NEIGHBORHOOD WHEN THE RIGHT PASSENGER MIRROR EXPLODED WITH A LOUD BOOM. THE OUTSIDE PORTIONS OF THE MIRROR WERE LYING ON THE SIDE OF THE ROAD INTACT. THE INTERIOR PLASTIC WAS BLOWN TO SEVERAL PIECES. HAD SOMEONE OR SOMETHING BEEN ON THE RIGHT SIDE OF MY CAR, THEY WOULD CERTAINLY HAVE BEEN INJURED. THIS IS NOT NORMAL WEAR-AND-TEAR ON A CAR; THIS IS A DEFECT. IT IS APPARENTLY CONNECTED WITH THE DEFROSTING SYSTEM. FORD ASSUMES NO RESPONSIBILITY. *TR

01/20/2015
Components: STEERING
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

JUST MADE IT HOME FROM WORK AND PICKING UP MY SON FROM SCHOOL. I PUT THE CAR IN REVERSE, BEGAN BACKING OUT THE DRIVEWAY, WHEN THE WARNING LIGHT CAME ON AND POWER STEERING WENT OUT SIMULTANEOUSLY. 2010 FUSION UNDER $50K MILES. MY CAR IS AT THE DEALERSHIP NOW. *TR

01/17/2015
Components: SEATS
Incident Date: 01/14/2015
Crash: No
Fire: No
Summary

HAD SEVERAL PASSENGERS COMPLAIN THAT THE PASSENGER HEATED SEAT WAS GETTING TOO HOT AND BURNING THEIR REAR END. THEY WOULD HAVE TO TURN IT OFF. THE A COUPLE OF DAYS LATER MY DAUGHTER WENT TO TURN THE HEAT ON HER SEAT AND THE SEAT WOULD NOT TURN ON. THE LIGHT WOULD TURN ON FOR A FEW SECONDS AND THEN GO RIGHT BACK OFF. WE HAVE CHECKED THE FUSES AND MADE SURE THAT THE SEAT IS PROPERLY PLUGGED IN BUT THE PASSENGER SEAT WILL NOT HEAT. AFTER CHECKING THE COMPLAINTS ON THIS PAGE IT APPEARS THAT THIS IS A COMMON PROBLEM AND THAT FORD SHOULD DO A RECALL TO FIX THIS PROBLEM. *TR

01/12/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/02/2010
Crash: No
Fire: No
Summary

SINCE THE VEHICLE WAS NEW THE TRANSMISSION SLIPS OR JUMPS INTO GEAR. THE ENGINE ALSO HESITATES WHEN THE GAS PEDAL IS PUSHED AND THEN STARTS TO GO. VISITS TO THREE FORD DEALERSHIPS OVER THE YEARS AND CALLS TO FORD HAVE BEEN USELESS. FORD DEALERS WILL CHARGE FOR REPROGRAMMING OF COMPUTER WHICH DOES NOT FIX THE PROBLEM, THERE IS WHAT FORD CALLS A RECALL BUT THEY WILL ONLY FIX THE PROBLEM IF THE DASH LIGHT COMES ON BECAUSE THEIR OIL CHANGE PEOPLE CAN'T TELL IF THERE IS A PROBLEM UNLESS THE LIGHT COMES ON. FORD HAS GIVEN ME NUMEROUS "WORK TICKETS" BUT THEY ARE UNWILLING TO FIX THE VEHICLE OR DON'T KNOW HOW. I KNOW THIS IS A COMMON PROBLEM WITH FORD VEHICLES AFTER SITTING IN DEALERSHIP WAITING ROOMS WITH OTHERS WHO HAVE THE SAME ISSUES. IF YOU OWN A FORD BE CAREFUL WHEN MERGING ONTO A HIGHWAY BECAUSE YOUR VEHICLE MAY NOT GO WHEN YOU WANT IT TO. *TR

01/12/2015
Components: STEERING
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

OUR 16 YEAR OLD DAUGHTER WAS DRIVING IN TOWN ON SATURDAY ON OUR ICY ROADS WHEN SUDDENLY THE POWER STEERING FAILED. AS A RELATIVELY NEW DRIVER SHE HAD NO IDEA WHAT HAPPENED BUT WAS ABLE TO MAINTAIN CONTROL OF THE CAR AND GET IT PARKED. FROM THE DESCRIPTION OF THE SENSORS IT APPEARS TO BE A ELECTRIC POWER ASSISTED STEERING (EPAS) FAILURE. IN LOOKING THROUGH THE INTERNET THIS APPEARS TO BE A RELATIVELY COMMON PROBLEM ON THE FORD FUSIONS OF THIS ERA. *TR

01/10/2015
Components: POWER TRAIN
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

THE CAR WHEN I MASH ON THE GAS THE CAR JERKS,AND I GET OF GAS AND THEN GET BACK ON IT WILL GO THEN BUT IT STARTS BACK JERKING,I AM SCARED I AM GOING TO HAVE AN ACCIDENT FROM THAT AND IT IS GETTING WORST. *TR

01/09/2015
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WAS TRAVELING AT ABOUT 50 MPH ON SIDE STREET AND THE POWER STEERING ASSIST LIGHT CAME ON AND LOST ALL POWER STEERING. I AM A BIG MAN AND WAS NOT TO FAR FROM HOME AND WAS ABLE TO MUSCLE IT TO THE DRIVEWAY. IT HAS SAT THERE SINCE. MY WIFE IS SLIGHT IN STATURE AND IF THIS HAD HAPPENED TO HER I HAVE NO DOUBT SHE COULD NOT STEER THE CAR. *TR

01/08/2015
Components: SEATS
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA7AR******
Summary

MY HEATED SEATS ARE SUPER DEFECTIVE. I HAVE ONLY USED MY HEATED SEATS A HANDFUL OF TIMES. EVERY TIME I TURNED IT ON IT WOULD GET SO HOT IT WAS BURNING MY BUTT, LITERALLY. I EVEN PUT A SEAT COVER ON MY SEAT AND FOLDED A BLANKET 4 TIMES (WHICH MADE 8 LAYERS OF MATERIAL) AND IT WAS SO HOT BURNED ME THROUGH ALL OF THE LAYERS. I KEPT SMELLING A BURNING SMELL, LOOKED AND THERE'S IS A BURN MARK THROUGH THE SEAT, BURNT A WHOLE IN MY SEAT COVER, AND STARTED BURNING MY BLANKET. THAT IS EXTREMELY DANGEROUS, COULD CAUSE A SERIOUS BURN AND OR AN ACCIDENT. AND IT DAMAGED THE LEATHER SEAT, SEAT COVERS, AND A BLANKET WHICH IS ALL MONEY OUT OF MY POCKET. I CANT EVEN USE THE HEATED SEATS NOW BECAUSE I WILL GET BURNED. THIS NEEDS TO BE FIXED AND ADDRESSED ASAP. *TR

01/05/2015
Components: STEERING
Incident Date: 01/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

01/05/2015
Components: SERVICE BRAKES
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I PARK ON AN INCLINE SO I NORMALLY SET MY PARKING BRAKE FOR SAFETY REASONS. NOVEMBER 2014, TEMPERATURES HAD DIPPED BELOW FREEZING AND I WENT TO RELEASE THE PARKING BRAKE TO GO TO WORK, AND I COULD TELL THAT IT DID NOT RELEASE ALL THE WAY. AS I WAS DRIVING I COULD TELL SOMETHING WAS HOLDING ME BACK BECAUSE THE CAR WOULD NOT ACCELERATE PROPERLY. MADE IT TO THE STOP LIGHT LEAVING MY NEIGHBORHOOD AND THE REAR RIGHT BRAKE SEIZED UP ENTIRELY. IT SOUNDED LIKE I WAS TRYING TO DO A BURNOUT AND IT HAD THE WORST SMELL. I IMMEDIATELY CALLED THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED AND A TOW TRUCK WAS CALLED. AS THEY WERE WORKING ON IT ALL THEY COULD FIND WRONG WAS THAT THE RIGHT REAR BRAKE PAD HAD WORN DOWN TO NOTHING AND WAS GRINDING ON MY ROTOR. CHANGED BRAKE PADS AND THEY SENT ME ON MY WAY AFTER DROPPING ABOUT $400 ON THE REPAIR. NOT EVEN TWO DAYS LATER THE TEMPS DIPPED BELOW FREEZING AND THE PARKING BRAKE STUCK AGAIN. FOR THE NEXT TWO MONTHS I DID NOT USE MY PARKING BRAKE AND HAD INTERMITTENT PROBLEMS ONLY WHEN THE TEMPERATURE HAD DIPPED BELOW FREEZING. AS OF TODAY JANUARY 2015, PARKING BRAKE HAS NOT BEEN USED BUT RIGHT REAR BRAKE HAS SEIZED UP, YET AGAIN, THE PAST TWO DAYS AS THE TEMPERATURE HAS BEEN BELOW FREEZING. I AM TERRIFIED TO DRIVE THIS CAR IN FEAR OF THE BRAKES COMPLETELY FAILING AND CAUSING A COLLISION. I HAVE CHILDREN AND THIS HAS BEEN A SERIOUS PROBLEM. THIS NEEDS TO BE INVESTIGATED. *TR

01/05/2015
Components: STRUCTURE
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

DRIVER'S SIDE, INSIDE DOOR HANDLE BROKE HAD TO ROLL DOWN WINDOW, REACH OUT AND OPEN USING OUTSIDE HANDLE PART THAT BROKE APPEARS TO BE MADE OUT OF PLASTIC COMMON PROBLEM. *TR

12/30/2014
Components: STEERING
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

WHILE DRIVING TO A FRIENDS HOUSE, THE POWER STEERING JUST WENT OUT. THE VEHICLE WAS ALMOST IMPOSSIBLE TO STEER THOUGH IT WAS ABLE TO BE DRIVEN OFF THE SIDE OF THE ROAD. HAD IT TAKEN TO THE NEAREST FORD DEALERSHIP AND THEY STATED THAT IT WAS A POWER STEERING FAILURE THAT WOULD COST 2000 TO REPAIR. *JS

12/29/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 11/17/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, IT ACCELERATED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WENT DOWN AN EMBANKMENT AND ACROSS FOUR LANES. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 14,000.

12/28/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHGOAR******
Summary

WHILE DRIVING 30MPH THE ADVANCETRAC SYSTEM FLASHED ON THE THAT DASH BOARD. AS A RESULT I LOST ALL POWER STEERING CONTROL AND ALMOST RAN HEAD ON TO AN ,ON COMING VEHICLE AS I WAS MAKING A RIGHT HAND TURN. TOOK THE VEHICLE TO DEALER TO GET REPAIRED ($1249.40). THIS ALL OCCURRED ON 12/15/2012. THE SECOND INCIDENT HAPPENED ON 12/27/ 2014. AS MY FAMILY WAS TRAVELING 70MPH DOWN I44 NEAR JOPLIN, MISSOURI. THE ADVANCETRAC SYSTEM FLASHED ON THE DASH BOARD AND ONCE AGAIN I LOST ALL POWER STEERING CONTROL. IN DOING SO THE VEHICLE TOOK A HARD RIGHT ALMOST PUTTING MY VEHICLE UNDERNEATH A TRACTOR TAILOR. I WAS ABLE TO GET THE VEHICLE UNDER CONTROL AND LIMPED THE VEHICLE BACK TO MY HOME. THE FAULT IN THIS VEHICLE ALMOST KILLED ME AND MY FAMILY , THIS IS A ON GOING PROBLEM WITH THIS VEHICLE AROUND THE NATION. HOW MANY FATALITIES IS IT GOING TO TAKE BEFORE THE NHTSA FORCES THE FORD MOTOR COMPANY TO RECALL THE VEHICLE'S AND FIX THE PROBLEM. THANK YOU FOR YOUR WORK , IN GETTING THIS PROBLEM RESOLVED. *TR

12/28/2014
Components: STEERING
Incident Date: 12/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

WHEN DRIVING HOME WITH MY BABY I NOTICED I WASN'T ABLE TO TURN THE STEERING WHEEL TO MOVE OVER IN THE OTHER LANE. I HAD TO STOP MY CAR IN THE MIDDLE OF THE STREET AND HAVE SOMEONE COME TO HELP ME GET MY CAR TO THE SIDE OF THE ROAD. THERE WAS NOT ANY WARNING OF ANYTHING BEING WRONG WITH MY CAR. THE POWER STEERING WENT OUT IN THE CAR. I CALLED THE FORD DEALERSHIP AND SPOKE TO THE HEAD OF THE SERVICE DEPT AND HE CONFIRMED THE COST WOULD BE ABOUT $1600.00 TO REPAIR BUT COULDN'T BE FOR SURE UNTIL I GET A DIAGNOSTIC CHECK DONE FOR $89.99. HE WAS AWARE OF THE ISSUE AND STATED HIS OWN DAUGHTER IN LAW HAD THE SAME PROBLEM THAT IS HOW HE IS PRETTY SURE WHAT THE ISSUE IS AND THE COST TO REPAIR. I ASKED ABOUT A RECALL AND HE HAD NOT HEARD OF ANYTHING AS OF NOW. I'M A SINGLE MOM AND CAN'T AFFORD THIS REPAIR. I FEEL LIKE FORD SHOULD PAY FOR THE FAULTY PART WITH ESPECIALLY WITH THE NUMBER OF COMPLAINTS. IF I HADN'T HAD CONTROL AT THE TIME THE SITUATION COULD HAVE BEEN A LOT WORSE. I'M PRAYING THAT FORD WILL TAKE RESPONSIBILITY AND FIX MY CAR AS I'M CURRENTLY WITHOUT TRANSPORTATION. *TR

12/23/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I HAVE A 4-YEAR NEW FORD FUSION 2010, MANUAL SHIFT TRANSMISSION. ON 12/17/14, WHILE I WAS DRIVING AT APPROX. 40 MPH ON A BUSY ROAD PUTTING MY CAR ON GEAR 4, ALL OF A SUDDEN, THE WRENCH LIGHT LIT UP, AND THE CAR JUMPED VIOLENTLY AS IF IT WAS AT GEAR 1 OR SOMETHING. STARTLED, I GENTLY PUSHED THE GAS PEDAL A BIT MORE, THAT DIDN'T HELP; TRIED AGAIN, STILL VIOLENTLY JUMP. I HIT THE CLUTCH, PRESSED THE BREAK PEDAL JUST ENOUGH TO STEER MY CAR OFF THE ROAD TO A PARKING LOT. AFTER TURNED OFF THE ENGINE, CHECKED THE CAR, THEN STARTED THE ENGINE AGAIN, THE WRENCH WASN'T LIT, AND I DROVE AWAY. -- THIS WAS THE FIRST TIME THE TROUBLE OCCURRED. BEFORE THE PROBLEM RE-OCCURRED ON 12/20/14, I NOTICED SEVERAL SUDDEN ACCELERATIONS, AND SUDDEN STALLS WHILE I WAS DRIVING. THE 2ND TIME THE WRENCH LIGHT LIT UP, SAME PROBLEM: CAR JUMP, FELT LIKE ON GEAR 1 WHILE ACTUALLY ON GEAR 3 FOR A WHILE, HAVE TO STOP IN THE MIDDLE OF THE ROAD AND RE-IGNITE THE ENGINE TO GET THE CAR MOVING AGAIN. LOCAL FORD DEALER DID DIAGNOSIS AND CONCLUDED THE THROTTLE CONTROL BODY WAS BAD, TO FIX THE PROBLEM THEY MUST REPLACE THE THROTTLE CONTROL BODY AND CHARGE ME $450. THEY SAID THERE IS NO WARRANTY ON THE THROTTLE CONTROL BODY, AND PARTS DO GO BAD SOMETIMES. REALLY, IN 4 YEARS? FOR A WELL MAINTAINED, GARAGED CAR AT 34K MILEAGE? THE PROBLEM SMELLS LIKE A DEFECT, NOT A STANDARD WEAR AND TEAR, WHY SHOULD I PAY FOR REPLACING A DEFECT PART? HOW DO I KNOW WHETHER THE NEW PART IS NOT A DEFECT AGAIN? I'M SCARED OF DRIVING ON HIGH WAY. *TR

12/22/2014
Components: STEERING
Incident Date: 12/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

THE POWER STEERING WENT OUT WHERE I WASN'T ABLE TO STEER THE CAR. I HAD TO PULL OVER AND NOT DRIVE IT OR I COULD HAVE HAD A RECK. *TR

12/22/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

WRENCH LIGHT COMES ON. FORD IS TRYING TO SAY IT'S COVERED BECAUSE THE WRENCH LIGHT IS ON, AND THEN BRING YOU IN TO THE SHOP TO PAY $2000 FOR A VALVE BODY IN THE TRANSMISSION. THEY ARE PULLING THE WOOL OVER THE NHTSA BY MAKING IT SEEM LIKE THEY HAVE COVERED IT WHEN IT'S SOMETHING ENTIRELY DIFFERENT. SHOULD HAVE BOUGHT A NISSAN. BASICALLY THE CAR DOESN'T ACCELERATE. COME THE TIME I MIGHT GET HIT BY A CAR, I WONT BE ABLE TO ACCELERATE PROPERLY. *TR

12/20/2014
Components: STEERING
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE DRIVING THROUGH PARKING LOT AND TURNING INTO A SPOT POWER STEERING SUDDENLY WENT OUT AND SERVICE AUTO TRAK LIGHT CAME ON. POWER STEERING WAS IMMEDIATELY LOST AND I ALMOST STRUCK A CAR. I WAS ABLE TO GET STOPPED AND MANEUVER THE VEHICLE OUT OF HARMS WAY. CHECKED FOR POWER STEERING PUMP FAILURE AND FOUND THAT IT WAS ELECTRICAL POWER ASSIST. THIS SUDDEN LOSS OF POWER STEERING COULD HAVE CAUSED FATALITY HAD I BEEN ON THE HIGHWAY OR ON A BUSY STREET. THIS PROBLEM REQUIRES FURTHER INVESTIGATION. *DT

12/19/2014
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 12/19/2014
Crash: No
Fire: No
Summary

WHILE DRIVING, A TRACTION LIGHT CAME ON, SOME WARNING BEEPING AND IT SAID SERVICE POWER STEERING AND AUTO TRAC. STEERING WHEEL GOT REALLY HARD TO TURN AND HAD TO DRIVE IT IN TO MECHANIC. *TR

12/18/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

I HAD A PROBLEM WITH MY POWER STEERING WHEEL WIT A FORD FUSION 2010 I INVESTIGATE END FOUND THAT 2009 TO 2011 HAVE A POWER STEERING WHEEL PROBLEMS THAT COST 1600 TO FIX IT THERE'S 1000600 COMPLAINS ABOUT THIS AND FORD NEEDS TO CHANGE ALL THE POWER STEERING WHEELS END THERE'S BEING A LOT OF ACCIDENTS WHEN PEOPLE ARE DRIVING ON THE FREEWAY WHEN THE POWER STEERING BRAKE DOWN THEY SHOULD MAKE FORD FIX THIS PROBLEM LIKE THEY MADE CHRYSLER I DON'T KNOW KNOW HOW MUCH PEOPLE ARE GOING TO DIE UNTIL YOU GUYS FIX THIS. *TR

12/16/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAP0GA1AR3******
Summary

WRENCH LIGHT COMES ON AND THE CAR DOES NOT ACCELERATE! WHOLE VEHICLE SHAKES. FEELS LIKE THE CAR IS GOING TO JUST DIE. NOT HAPPY WITH THE CAR!!! *TR

12/16/2014
Components: STEERING,ELECTRICAL SYSTEM,WHEELS
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOAXAR2******
Summary

MY CAR STARTED SAYING POWER STEERING WARNING MESSAGE ,AND THE WHEEL VERY HARD TO TURN , I WENT TO THE DEALER SHIP , WHERE I PURCHASE , HE TOLD ME HE COULDN'T DO NOTHING , I JUST PURCHASE MY FUSION 2010 FORD FOUR MONTHS AGO . *TR

12/15/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I FILED AN ORIGINAL COMPLAINT REGARDING SUDDEN FAILURE OF MY VEHICLE TO MOVE OR PRODUCE ANY POWER BACK ON 10-05-2013 UNDER NHTSA ID NUMBER 10546865. AT THAT TIME I DESCRIBED THE FOLLOWING: SUMMARY: I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. FILED ORIGINAL COMPLAINT BECAUSE I WAS INFORMED THAT THERE WAS A LARGE NUMBER OF THESE FAILING PREMATURELY AND TO DOCUMENT MY VEHICLE. I PAID THE REPAIR IN OCTOBER 2013 FOR EXACTLY SAME SYMPTOMS P2111 AND SAME CONDITIONS AS ALL OF THE OTHER VEHICLES IN THIS INVESTIGATION WERE EXPERIENCING. I KEPT TRACK OF NHTSA'S INVESTIGATION CAME TO FIND OUT THAT FORD HAD ISSUED A "CUSTOMER SERVICE CAMPAIGN" EARLIER THIS YEAR THAT EXTENDED THE WARRANTY ON THE THROTTLE BODY TO 10 YEARS/150K MILES AND A LETTER WOULD BE SENT OUT. I NEVER RECEIVED ONE. CONTACTED MY DEALERSHIP WHO SAID THEY DID NOT SEE ANYTHING UNDER MY VIN BUT WOULD SEND THE REQUEST TO FORD. FORD SAYS THAT NHTSA DETERMINES WHICH VEHICLES FALL UNDER THE ISSUE. SO JUST CONTACTED NHTSA VIA TELEPHONE SPEAKING TO [XXX] WHO SAID THAT SINCE I ALREADY FILED A COMPLAINT WITH NHTSA THAT SHE COULD NOT HELP ME BUT SAID FOR ME TO GO ONLINE AND UPDATE MY COMPLAINT SO THAT THE NHTSA ENGINEERS WOULD INVESTIGATE FURTHER. IN WARRANTY DATABASE I FOUND MANY 2010 FORD FUSIONS PRODUCED BEFORE AND AFTER MINE (**/**) WITH THE SAME PROBLEM. I WOULD LIKE A CALL FROM A NHTSA ENGINEER PLEASE. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/11/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

THIS IS 3RD INCIDENT. DAUGHTER DRIVING VEHICLE ON INTERSTATE APPROX 75MPH. AFTER 1 HR OF DRIVING, STEERING GOT STIFF, ADVANCE TRAC LIGHT SENSOR APPEARED AND "SERVICE POWER STEERING". SHE SLOWED DOWN AND WAS ABLE TO EXIT THE INTERSTATE SAFELY AND PARK THE VEHICLE AT A GAS STATION. AFTER TURNING OFF THE VEHICLE AND TURNING BACK ON, POWER STEERING WAS COMPLETELY OUT. "SERVICE POWER STEERING NOW." MY HUSBAND WENT TO PICK UP THE VEHICLE AND SEE IF IT NEEDED TO BE TOWED BACK TO DEALER. ONCE THE CAR SAT FOR ABOUT AN HOUR, MY HUSBAND TURNED ON THE VEHICLE AND STEERING WAS OPERATIONAL. HE WAS ABLE TO DRIVE THE VEHICLE BACK TO THE DEALER (AN HOUR DRIVE ON INTERSTATE GOING 50MPH). HE NOTED THAT THE STEERING WOULD COME AND GO - DIDN'T MATTER WHAT SPEED HE WAS GOING- IT WAS SPORADIC. DEALER RECOMMENDS NEW POWER STEERING EVEN THOUGH THE POWER STEERING WAS REPLACED 2 YEARS AGO. THEY WEREN'T SURE IF THIS WOULD OR WOULD NOT HAPPEN AGAIN. SEEMS TO BE A FORD DEFECTIVE PART (SOFTWARE ISSUE OR SENSORS) THAT HASN'T BEEN RECALLED YET SO BY REPLACING THE MODULE AGAIN MAY ONLY BE A BAND AID TILL A RECALL IS MADE AND A "FIX" IS MADE TO THIS PART. ?ADVANCE TRAC SENSOR,?TORQUE SENSOR, ETC.. SEEMS LIKE ONCE THE ADVANCE TRAC SENSOR IS TRIPPED, IT'S A DOMINO EFFECT AND POWER STEERING SENSOR IS SOMEHOW DISABLED. FORD ALREADY RECALLED OTHER MODELS WITH THIS EPAS FOR DIFFERENT DEFECTIVE SENSORS - NOT SURE WHY THE FORD FUSIONS HAVEN'T BEEN RECALLED YET. MAYBE THEY DON'T KNOW THE EXACT CAUSE OF THE POWER STEERING FAILURE? *TR

12/10/2014
Components: STEERING
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

THE POWER STEERING HAD STARTED TO WHINE ON MONDAY MORNING DECEMBER 8TH. THE PROBLEM CEASED TO REPEAT UNTIL THIS MORNING WEDNESDAY DECEMBER 10TH, THE PROBLEM CAME BACK MUCH WORSE. THE STEERING WHEEL FEELS TO LOSE ELECTRONIC ASSISTANCE - AT LOWER SPEEDS IT IS MORE NOTICEABLE. THIS HAS THE LIKELINESS TO CAUSE A SAFETY ISSUE WHEN ON THE ROAD AND ELECTRONIC STEERING MALFUNCTIONS OR DOES NOT ASSIST PROPERLY. *TR

12/09/2014
Components: STEERING
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

GOT IN MY CAR TO MAKE MY DRIVE HOME AND SERVICE POWER STEERING NOW LIGHT AND ADVANCE TRAC LIGHTS CAME ON. STOPPED AT A GAS STATION AND UPON RETURNING TO MY CAR I HAD NO POWER STEERING AND WAS FORCED TO DRIVE THE 35 MILE TRIP HOME. CALLED THE FORD DEALER BECAUSE I AM AWARE THAT THERE ARE RECALLS ON THE POWER STEERING FOR THESE FUSIONS BUT WAS ADVISED THAT MY FUSION IS NOT INCLUDED IN SAID RECALL. I BOUGHT THIS CAR TO HAVE A SAFE RELIABLE VEHICLE FOR MYSELF AND FAMILY AND AM QUICKLY REGRETTING IT! I DO NOT HAVE THE $2000+ DOLLARS THAT THE DEALER HAS QUOTED ME TO DIAGNOSE AND FIX THIS! AND I SHOULD NOT HAVE TO! FORD MADE THIS MISTAKE AND THEY NEED TO MAKE IT RIGHT! *TR

12/09/2014
Components: STEERING
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

POWER STEERING LIGHT CAME ON AND SAID TO SERVICE "NOW", NO WARNING... STEERING NEXT TO IMPOSSIBLE! TOOK IT TO DEALER AS ARE INDEPENDENT GARAGE DIDN'T HAVE ACCESS TO FORD ONLY SPECIAL CODES (APPARENTLY AND ANOTHER FORD CUSTOMER RIP-OFF). HAD TO THEN DRIVE IT (NEAR IMPOSSIBLE AND LATE AT NIGHT AS TO NOT CAUSE AN ACCIDENT) SINCE WE CAN'T AFFORD TO TOW IT TO MANDERBACH FORD, IN READING, PA, WAS TOLD THE WORK WAS GOING TO COST $1,700 DOLLARS AND WHEN WE WERE TOLD IT WAS FIXED, WE PICKED IT UP THAT SAME NIGHT AND ON OUR WAY & 1 MIN INTO THE DRIVE, NOT EVEN, THE LIGHT CAME BACK ON SAYING TO SERVICE NOW AND IT WAS AS IF THEY DID NOTHING TO THE CAR TO FIX IT INCLUDING THE ALIGNMENT THEY CLAIM IT NEEDED AND CLEARLY DIDN'T DO!!! SO WE TOOK IT RIGHT BACK AND WERE TOLD THEY'D BE LOOKING/WORKING ON IT TODAY. WHAT A GIANT WASTE OF TIME AND $$ SO FAR.. ADIOS FORD! I PLAN TO RECOUP EVERY LAST PENNY FOR THIS UNNECESSARY INCONVENIENCE TO ME AND MY FAMILY!!!!!!! *TR

12/08/2014
Components: STEERING
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

THE ADVANCETRAC STABILITY ENHANCEMENT SYSTEM'S SLIDING CAR ICON ILLUMINATED. I PULLED OVER ON A BUSY INTERSTATE AND ACCESSED THE OWNER MANUAL. THERE WAS NO CHIME OR OTHER SOUND ON THE VEHICLE. I READ ABOUT SEVERAL POTENTIAL PROBLEMS AND PROCEEDED THE REMAINING SIX MILES HOME. WHEN STARTING THE CAR AGAIN, I READ THE NEW MESSAGE, "POWER STEERING ASSIST FAULT," AND THE POWER STEERING DID FAULT, I HAD NO POWER STEERING. I MANAGED TO DRIVE HOME. ONCE HOME AFTER DANGEROUSLY MANEUVERING THERE WITH NO POWER STEERING THROUGH TRAFFIC, I READ THE OWNER MANUAL AGAIN TRYING TO FIGURE OUT WHAT WAS HAPPENING. I HAD JUST HAD MY VEHICLE SERVICED AT MY FORD DEALERSHIP 3,000 MILES BEFORE TODAY. THEY WERE SUPPOSED TO TOP OFF MY FLUID LEVELS. ONCE PARKED IN MY GARAGE, I TURNED MY ENGINE BACK ON AND NOW I GET THE MESSAGE, "SERVICE POWER STEERING NOW." AFTER REVIEWING THIS ONLINE, I SEE THAT NUMEROUS 2010 FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM PUTTING THEIR LIVES IN JEOPARDY YET FORD MOTOR COMPANY HAS NOT RECALLED THE VEHICLES TO PREVENT LOSS OF INNOCENT LIVES. THERE IS A CLASS ACTION SUIT CURRENTLY REGARDING THIS MATTER FILED. I WILL BE SEEING IF I CAN JOIN. *TR

12/07/2014
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE TRANSMISSION WOULD SEEM LIKE IT WOULD GO INTO NEUTRAL BETWEEN 1-2 SHIFTS AND ALSO ON THE HIGHWAY IT WOULD SOMETIMES ACT THE SAME IN GEAR 6. THE TRANSMISSION WAS CHANGED ONCE BY FORD. REPROGRAMMED 4-5 TIMES, AND MULTIPLE PARTS CHANGED AND STILL POOR PERFORMANCE EXIST. THIS VEHICLE WAS PURCHASED NEW FROM THE SAME DEALER THAT HAS SERVICED IT AND I WOULD LIKE TO CLAIM THIS AS A LEMON IN THE STATE OF FL WHILE STILL UNDER THE FACTORY POWER TRAIN WARRANTY. *TR

12/06/2014
Components: STEERING
Incident Date: 11/20/2014
Crash: No
Fire: No
Summary

AS I WAS DRIVING ON MY WAY HOME AT ABOUT 30 MPH MY " SERVICE POWER STEERING/ADVANCE TRAC" WARNING POPPED UP. IMMEDIATELY I PULLED INTO A 7 ELEVEN TO CHECK IT OUT. I TURNED MY VEHICLE OFF AND BACK ON AND THE POWER STEERING WAS COMPLETELY GONE. I ALSO NOTICED MY FRONT PASSENGER TIRE WAS FLAT. I HAD MY VEHICLE TOWED TO THE LOCAL FORD WHO STATED THE ERROR MESSAGE SAID I NEED TO REPLACE MY TIRES. I ASKED WOULD THAT FIX THE ISSUE AND WAS TOLD I NEED TO GET THAT COMPLETE BEFORE THEY CAN TROUBLESHOOT MORE. CURRENTLY I HAVE NOT AUTHORIZED ANY WORK AND CHOSE TO PICK MY CAR UP. I'M SO DISAPPOINTED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. *TR

12/04/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

CAR WAS AT A COMPLETE STOP. ENGINE BEGAN TO RACE (SUDDEN UNINTENDED ACCELERATION). CAR BEGAN TO LURCH FORWARD. APPLYING BRAKE FULL PRESSURE WOULD NOT STOP - HAD TO PLACE IN PARK. INCIDENT CONTINUED FOR 30 SECONDS. HAD HAPPENED OVER 20 TIMES SINCE JULY OF 2014. TOOK CAR TO LOCAL DEALER AND RAN DIAGNOSTIC ON ECS. NO CODES REPORTED. FILED CASE WITH FORD MOTOR COMPANY. THEY WILL NOT ADDRESS PROBLEM BECAUSE NO FAULT CODES ARE BEING REPORTED. HAVE CASE NUMBER BUT DID NOT INCLUDE AS COULD BE SECURITY RISK. INCIDENT HAS NOT OCCURRED SINCE. *TR

12/03/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WE WERE PULLING OUT OF A PARKING LOT AND A WARNING CHIMED TO "SERVICE ADVANCETRAC" AND,SIMULTANEOUSLY, I LOST POWER STEERING WHILE TRYING TO TURN. WE CAME TO A RED LIGHT SO I TRIED SHUTTING THE CAR OFF. UPON RESTART, EVERYTHING APPEARED TO BE WORKING PROPERLY. HOWEVER WHILE DRIVING HOME THE WARNING CAME BACK ON, AND I CONTINUED TO LOSE POWER STEERING AT RANDOM TIMES. DRIVING AROUND CURVES WAS ESPECIALLY FRUSTRATING, SINCE I WOULD GO INTO THE CURVE WITHOUT POWER STEERING, AND IT WOULD SPORADICALLY RESUME FUNCTION, CAUSING ME TO RUN OFF THE ROAD TWICE. WE HAVE NOT DRIVEN THE CAR SINCE THEN. *JS

11/30/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TRAVELING AT 55MPH I SUDDENLY LOST POWER IN ENGINE AND WAS UNABLE TO SHIFT INTO ANOTHER GEAR. MY ENGINE SLOWED TO A ROUGH IDLE. I SAFELY WAS ABLE TO PULL TO ROADSIDE AND TURNED OFF THE CAR. I RESTARTED THE VEHICLE NOTING A ROUGH START BUT THE CAR PERFORMED NORMALLY AFTER I BEGAN DRIVING IT DOWN THE ROAD. ABOUT A HALF HR LATER I WAS TRAVELING AT 35MPH WITH THE SAME THING OCCURRING, I WAS ABLE AGAIN TO PULL SAFELY OFF THE ROAD AND ABLE TO TURN OFF AND RESTART THE CAR NOTING AGAIN A ROUGH START BUT THE CAR PERFORMED AGAIN NORMALLY AND THE WRENCH WENT AWAY AGAIN. I WENT TO A SERVICE CENTER AND HOOKED MY CAR TO A COMPUTER FINDING P CODE 2111 WITH ACTUATOR STUCK OPEN. FORD INITIALLY TOLD ME THIS WAS MY ISSUE TO FIX WHEN I CALLED. THE SECOND TIME I CALLED I SPOKE TO A DIFFERENT REP AND INFORMED THEM OF THE KNOWN NHTSA INVESTIGATION AND THE CUSTOMER SERVICE PROGRAM ALREADY ESTABLISHED. A CASE NUMBER WAS STARTED WITH THEM. I AM UNABLE TO GET TO A FORD DEALERSHIP UNTIL TUES DUE TO WORK. *TR

11/25/2014
Components: AIR BAGS,SEATS
Incident Date: 11/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THE OCCUPANT WEIGHT SENSOR FAILED IN THE PASSENGER SIDE SEAT, RESPONSIBLE FOR AIR BAG DEPLOYMENT. THE CANISTER PURGE VALVE GOT STUCK CAUSING STALLS WHEN STARTING AFTER REFUELING AND STALLS OFF THE LINE STARTS PUTTING THE CAR/PASSENGERS AT RISKS DURING TURNS CROSSING ONCOMING TRAFFIC, STARTED AT 56,000 MILES. *TR

11/24/2014
Components: AIR BAGS
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

MY AIRBAG LIGHT REMAINS ON, AND I DIDN'T KNOW IF THERE WAS A RECALL? *TR

11/24/2014
Components: STEERING,ELECTRICAL SYSTEM,TIRES,WHEELS
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE DRIVING DOWN A HIGHWAY, MY LOW TIRE PRESSURE LIGHT CAME ON AND I COULD TELL IT WAS VERY LOW DUE TO MY ABILITY TO STEER. I PULLED IN A GAS STATION AND TRIED TO FILL THE TIRE WITH AIR, BUT IT WAS BLOWN OUT ON THE INSIDE WALL AND REMAINED FLAT. I PUT THE SPARE TIRE ON AND WHEN I BEGAN TO PULL AWAY, I REALIZED I HAD NO POWER STEERING. WARNING LIGHTS CAME ON IN SUCCESSION FOR LOW TIRE PRESSURE (STILL?), SERVICE POWER STEERING AND SERVICE ADVANCETRAC. I WAS ABOUT 40 MILES FROM HOME AND HAD TO DRIVE IN SLOW LANES AS STEERING WAS VERY DIFFICULT. I READ SOME MESSAGE BOARDS REGARDING AN INVESTIGATION INTO THIS ISSUE, BUT CAN'T FIND A COMMON SOLUTION THAT HAS WORKED. SOME SAY TO JUST TURN OFF AND RESTART, OTHERS ARE SAYING THEY SPEND $1500+. I AM WORRIED THAT I WILL SPEND THE MONEY AND THE PROBLEM MAY STILL EXIST AS IT SOUNDS LIKE MANY HAVE EXPERIENCED. I HAVE CLEANED THE BATTERY, DISCONNECTED IT AS SOME HAVE SAID ALSO. STILL THE SAME FOR NOW, WILL HAVE TO TAKE IT IN. *TR

11/23/2014
Components: STEERING
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHOJG1AR2******
Summary

POWER STEERING ASSIST WARNING LIGHT CAME ON AFTER STARTING ENGINE AND PULLING OUT OF A PARKING SPACE. STEERING WHEEL VERY HARD TO TURN, AND STEERING WAS IMPOSSIBLE. SHUT OFF THE ENGINE, AND RESTARTED. THE WARNING LIGHT WENT OFF, AND POWER STEERING ASSIST BEGAN WORKING AGAIN. *TR

11/22/2014
Components: SEATS
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGOAR******
Summary

I TURNED ON MY DRIVER SIDE SEAT HEATER AND IT GO EXTREMELY HOT IN ONE SPOT. I HAD TO TURN IT OFF AND TRIED IT AT A LATER DATE AND SAME THING. IN FACT, IT WAS AS THOUGH IT WOULDN'T TURN OFF SINCE IT FELT AS HOT AS WHEN IT WAS ON. IT DID EVENTUALLY COOL DOWN. WOW! I NOW HAVE A HOLE BURNT IN MY LEATHER SEAT!!! THIS IS OBVIOUSLY A BIG PROBLEM ON TWO COUNTS ....ONE COULD GET BURNT PLUS THE CAR COULD CATCH ON FIRE. *TR

11/21/2014
Components: STEERING
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

POWER STEERING SYSTEM WENT OUT WHILE DRIVING ATTEMPTING TO MAKE A RIGHT TURN AND IT LOCKED UP. *TR

11/21/2014
Components: STEERING
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE CAR GAVE NO WARNING AND AS I PULLED OUT OF GAS STATION THE POWER STEERING WENT OUT. I WAS UNABLE TO TURN STEERING WALL AT ALL AND HAD I BEEN IN TRAFFIC I WOULD HAVE BEEN IN ACCIDENT. *TR

11/21/2014
Components: STEERING,TIRES
Incident Date: 11/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE SERVICE ADVANCED AUTO TRACTION,SERVICE POWER STEERING AND LOW TIRE PRESSURE ALARMS ALL CAME SAME TIME AND UNABLE TO TURN STEERING ALL OF SUDDEN.THE PRESSURE ON TIRE WAS GOOD BUT STILL SHOWING LOW TIRE PRESSURE. *TR

11/19/2014
Components: STEERING
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WE PURCHASED THIS CAR IN 2011 AND IT HAS BEEN FINE UNTIL TODAY. I BROUGHT MY SON HOME FROM SCHOOL THIS AFTERNOON AND DID NOT NOTICE ANY ISSUES WHATSOEVER, BUT A FEW HOURS LATER WHEN WE PULLED OUT OF THE DRIVEWAY TO GO TO DINNER THE STEERING WHEEL WAS EXTREMELY STIFF, WE STARTED GETTING PROBLEM NOTIFICATIONS ON THE CONSOLE AND THE ENTIRE DRIVE WAS ALMOST IMPOSSIBLE TO TURN LIKE WE NEEDED IT TO. THE STEERING WHEEL FOUGHT AGAINST ME THE WHOLE TIME - IT WAS STIFF AND FELT LIKE THE POWER STEERING WAS OUT. IT SOUNDED LIKE ALMOST SCRAPING COMING FROM THE RIGHT SIDE OF THE CAR. WHEN WE GOT HOME TO CHECK IT OUT WE REALIZED THAT WE DIDN'T KNOW HOW TO HANDLE FIXING THE PROBLEM AS THERE WAS NO RESERVOIR THAT WE COULD FIND, SO WE STARTED GOOGLING TO FIND SIMILAR CIRCUMSTANCES AND WHAT WAS DONE TO CORRECT IT. EVERYTHING WE HAVE READ SAYS THE SAME THING, AND WE EVENTUALLY WERE LED HERE AFTER READING THAT THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. WE ARE EXTREMELY WORRIED AS THIS IS OUR FAMILY CAR AND DON'T KNOW WHAT TO DO AT THIS POINT. *TR

11/18/2014
Components: AIR BAGS
Incident Date: 01/18/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOJG8AR******
Summary

A DRUNK DRIVER HIT ME TWICE THE CAR WAS TOTALED , RIGHT REAR DAMAGES , LEFT FRONT, AND RIGHT FRONT . I WAS HIT ON THE RIGHT REAR TWICE, HIT A TREE ON THE RIGHT FRONT SIDE THAN SPUN HIT A LOG AND A FENCE AND THAN A LARGE TREE, THE GIRL WAS GOING ABOUT 65 OR 70 MILES A HOUR. *TR

11/18/2014
Components: STEERING
Incident Date: 08/05/2014
Crash: No
Fire: No
Summary

ELECTRONIC POWER STEERING ASSIST SYSTEM FAILURE. SERVICE POWER STEERING NOW, AND SERVICE ADVANCE TRAC MESSAGE APPEARED IN MESSAGE CENTER, AND CAR BECAME NEARLY IMPOSSIBLE TO STEER. WAS IN EARLY MORNING RUSH HOUR TRAFFIC, VERY SCARY SITUATION. AS A 195LB MALE IN FAIRLY GOOD PHYSICAL CONDITION, CAR HAD NO POWER STEERING, AND I STRUGGLED TO STEER, NARROWLY AVOIDING COLLIDING WITH ANOTHER VEHICLE WHEN I ATTEMPTED A TURN. WAS NEAR SERVICE CENTER THAT WORKS ON OUR COMPANY TRUCKS, WAS ABLE TO GET IT THERE. TECHNICIAN/SHOP OWNER PUT CAR ON HIS COMPUTER, CLEARED ERROR CODES RELATED TO POWER STEERING, AS HIS DIAGNOSTIC COMPUTER SHOWED NO MALFUNCTION IN POWER STEERING ASSIST SYSTEM. STEERING RETURNED TO NORMAL, I LEFT HIS SHOP, WITH NO REAL STEERING ISSUES....UNTIL 10/28/2014. SAME EXACT THING HAPPENED AGAIN WHILE I WAS DRIVING THE FUSION. MESSAGES APPEARED, POWER ASSIST FAILED, MAKING CAR DIFFICULT TO STEER. RETURNED IT TO SAME SERVICE CENTER, CODES AGAIN CLEARED, STEERING RETURNED TO NORMAL. POWER STEERING ASSIST SYSTEM FAILED AGAIN ON 11/12/2014, WHILE I WAS DRIVING IN TRAFFIC. MY WIFE, WHO IS BARELY 5 FEET TALL, AND WEIGHS 125LBS, DRIVES THIS VEHICLE OFTEN AS WELL, AND WOULD DEFINITELY NOT BE ABLE TO STEER THE CAR IN THE EVENT THE POWER STEERING FAILED WHILE SHE WAS OPERATING THE CAR. SHE WOULD PROBABLY HURT(IF NOT KILL) HERSELF, AND POSSIBLY OTHERS, AND THIS THOUGHT HORRIFIES ME! IT IS MY UNDERSTANDING THAT FORD HAS ISSUED NO RECALL ON THIS PART, ALTHOUGH I AM FURTHER AWARE OF THOUSANDS OF COMPLAINTS VERY SIMILAR TO MINE. THE FACT THAT FORD HAS SEEMINGLY "DUG THEIR HEELS IN" AND WILL NOT OWN UP TO MAKING A DEFECTIVE PART, AND THUS FAR HAS SHOWN NO WILLINGNESS TO RIGHT THIS WRONG, TELLS ME THAT THEY HAVE ZERO REGARD FOR HUMAN LIFE! FORD IS APPARENTLY OKAY WITH PUTTING OWNERS OF THEIR VEHICLES WITH THIS PROBLEM AT EXTREME PERIL! FORD SHOULD BE HELD ACCOUNTABLE! *TR

11/18/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

I WAS DRIVING HOME FROM WORK LAST NIGHT AND MY CAR SHUT OFF. IT SHOOK VIOLENTLY AND DECELERATED TO A STOP. I READ ONLINE ABOUT THE 13N09 CONSUMER SATISFACTION PROGRAM AND SINCE MY CAR IS EXHIBITING THE SAME SYMPTOMS I DECIDED TO LIMP INTO THE DEALER. IT APPEARS THAT FORD HAS DECIDED TO EXTEND THE WARRANTY ON THESE DEFECTIVE THROTTLE BODY PARTS BUT FOR SOME REASON MY 2010 FORD FUSION WITH A FAULTY THROTTLE BODY POSITION SENSOR IS NOT COVERED? IF IT HAS BEEN DETERMINED THAT THE PART IS DEFECTIVE IN THE FORD FUSION THEN SHOULDN'T ALL OF THEM BE COVERED? I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR A FAULTY PART THAT JUST HAPPENS TO ALSO BE A SAFETY ISSUE. FORD NEEDS TO STEP UP AND OWN UP TO THIS ISSUE NOT PROFIT FROM IT. *TR

11/18/2014
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FUEL LINE AND FLAP NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE VEHICLE STRUCK A CURB AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,927.

11/18/2014
Components: STEERING
Incident Date: 11/14/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED, THE SERVICE TRACTION LIGHT ILLUMINATED, AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

11/18/2014
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I WAS DRIVING AT ABOUT 25-30 MILES PER HOUR AND GOT A FLAT TIRE. I STOPPED THE CAR AND CHANGED THE TIRE, BUT ONCE I STARTED DRIVING THE CAUTION ALARM CAME ON AND STARTED FLASHING THAT THE "ELECTRIC POWER ASSISTED STEERING" MALFUNCTIONED. IT BECAME DIFFICULT TO STEER THE CAR. I ALMOST RAN OFF THE ROAD INTO A DRAINAGE CANAL TRYING TO MAKE A TURN. *TR

11/18/2014
Components: STEERING
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I STARTED MY FUSION WAS MAKING A TURN OUT OF MY DRIVE WAY AND THE ADVANCE TRAC LIGHT CAME ON THE DASH THEN IN THE MESSAGE CENTER IT SAID SERVICE ADVANCE TRAC AND SERVICE POWER STEERING NOW. I LOST ALL POWER STEERING AND CAR STARTED PULLING HARD TO THE RIGHT. THIS OCCURRED ON THURSDAY I TOOK MY CAR TO THE DEALER THE NEXT MONDAY. NOW COSTING ME $1750 TO REPLACE THE STEERING RACK. *TR

11/17/2014
Components: STEERING
Incident Date: 11/17/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING THE POWER STEERING FAILED AND I COULD NOT TURN AS A RESULT I HIT THE PERSON IN FRONT OF ME HOWEVER NO DAMAGE WAS DONE TO THEIR CAR. I TOOK TO THE FORD DEALERSHIP AND THEY SAID IT IS AN ELECTRICAL PROBLEM AND WILL COST ME $1800 TO FIX HOWEVER I'VE SEEN SEVERAL COMPLAINTS AND EVEN A CLASS ACTION LAWSUIT FILED AND ALSO A RECALL FOR THE "SEDANS" HAVE BEEN ISSUED BUT NOT FOR THE FORD FUSION. PLEASE HELP, THIS IS SO EXPENSIVE AND I LOVE MY CAR BUT THIS IS A SOFTWARE SYSTEM ERROR AND I'VE ONLY HAD MY CAR FOR A YEAR. *TR

11/17/2014
Components: STEERING
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

SATURDAY NIGHT I WAS DRIVING HOME FROM THE GYM WITH CHILDREN IN MY CAR. THE ROADS ARE SNOWY/ICY AND I WAS DRIVING BETWEEN 50-55MPH (ON STRAIGHT ROADS, THANKFULLY) WHEN ALL OF A SUDDEN MY LIGHT CAME ON TO "SERVICE POWER STEERING NOW" AND THE ADVANCE TRACK LIGHT CAME ON, NO WARNING AS SOON AS THOSE LIGHTS CAME ON I LOST POWER STEERING COMPLETELY. ON ICY ROADS. I THANK GOD I WAS NOT IN RUSH HOUR, OMG I CAN ONLY IMAGINE! THANKFULLY GIVEN I'VE DRIVEN FOR MANY YEARS WITH AN EXCELLENT RECORD, I WAS ABLE TO HANDLE THE CAR AND GET US TO SAFETY. IT WAS EXTREMELY HARD AND SO DARN DANGEROUS GIVEN I WAS ON SLIPPERY ROADS THE MOMENT MY POWER STEERING WENT OUT.. AGAIN NO WARNING, IT ALL HAPPENED IMMEDIATELY! *TR

11/17/2014
Components: ENGINE
Incident Date: 11/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

SUDDEN LOSS OF POWER AND SPEED, ENGINE LIGHTS COMES ON. *TR

11/15/2014
Components: SUSPENSION
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC7AR******
Summary

WHILE PARKED IN MY GARAGE, THE CAR MADE A VERY LOUD BANG. I LOOKED AT THE CAR TO FIND THE FRONT DRIVERS WHEEL WAY UP INTO THE FENDER WELL. I THOUGHT IT MIGHT HAVE BEEN A BROKEN BALL JOINT. ONCE THE CAR WAS LIFTED, I FOUND THE COIL SPRING HAD SNAPPED, JUST SITTING THERE!! I ALSO FOUND THAT IT HAD BEEN BROKEN IN TWO SPOTS AS ON ONE BREAK IT WAS RUSTED AND THE NEW BREAK WAS FRESH. MY FAMILY DRIVES THE CAR A LOT AND I AM SO THANKFUL THAT IT HAPPENED IN MY GARAGE, WE COULD HAVE BEEN KILLED!! I AM OFF NOW TO SEE HOW MUCH THIS IS GOING TO SET ME BACK. I THINK THIS IS A SAFETY ISSUE THAT FORD SHOULD ADDRESS AND THAT OTHERS SHOULD KNOW ABOUT. *TR

11/15/2014
Components: SUSPENSION
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC7AR******
Summary

HAD MY FUSION PARKED IN MY GARAGE WHEN THE DRIVERS COIL SPRING BROKE / COLLAPSED. TOOK COIL AND STRUT ASSAY TO LOCAL MA FORD DEALER AND ASKED ABOUT ANY WARRANTY OR HELP FROM FORD, THEY TOLD ME THIS ISSUE WASN'T COVERED BY ANY RECALLS AND THAT I WOULD ASSUME RESPONSIBILITY FOR THE REPAIRS. KNOWING THAT ONE COIL SPRING BROKE I WENT HOME AND REMOVED THE PASS SIDE COIL / STRUT ASSEMBLY AND FOUND THAT COIL BROKEN AND READY TO COLLAPSE AS WELL. I AM A PROFESSIONAL MECHANIC AND I CAN'T BELIEVE THAT THIS ISSUE ISN'T A HUGE SAFETY WARNING TO FORD AND THE PUBLIC. I HAVE JUST ORDERED $600 WORTH OF PARTS TO REPAIR MY CAR, IT WOULD BE A LOT MORE IF I HAD A GARAGE REPAIR THIS. I BOUGHT THIS CAR NOT ONLY ON THE REPUTATION OF RELIABILITY BUT ALSO FOR THE SAFETY IN CRASH TESTS AND ALL THE AIR BAGS THAT ARE PROBABLY BEING RECALLED SHORTLY. I WILL NOW GO CHECK MY REAR COILS AS I DON'T TRUST THESE PARTS ANY LONGER. IF FORD WANTS TO HAVE REPEAT CUSTOMERS THEY OUGHT TO KEEP OUR FAMILIES SAFE AND ALIVE TO THAT WE CAN CONTINUE TO PURCHASE THEIR PRODUCTS!! *TR

11/14/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT INDICATED THAT DURING THE INCIDENT THE CHECK ENGINE AND SERVICE SENSOR LIGHTS ILLUMINATED. THE DEALER REPLACED A COMPUTER, BUT THE FAILURE PERSISTED. LATER, WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY DECELERATED. THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

11/13/2014
Components: STEERING
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

WHEN STARTING THE VEHICLE THE 'SERVICE POWER STEERING NOW' WARNING WAS DISPLAYED FOLLOWED BY THE 'SERVICE ADVANCETRACK' WARNING. POWER STEERING WAS NOT FUNCTIONAL. *TR

11/13/2014
Components: STEERING,POWER TRAIN
Incident Date: 05/18/2014
Crash: No
Fire: No
Summary

SEVERAL INCIDENT OVER THE PAST TWO YEARS POWER STEERING WOULD DEFAULT, SERVICE ADVANCETRAC, POWER STEERING DEFAULT WOULD APPEAR ON DASH. I WOULD TURN CAR OFF AND TURN IT BACK ON THE POWER STEERING WOULD BE BACK ON. THIS HAPPENED ON MULTIPLE OCCASIONS. ON MAY 15TH I PARKED MY CAR. WENT TO CHURCH, CAME OUT OF CHURCH, MOVED MY CAR TO A DIFFERENT PARKING SPOT, TURNED CAR OFF. WHEN I RESTARTED IT THE POWER STEERING WENT OUT AND HAS BEEN EVER SINCE. I WAS QUOTED AT 1800 TO GET IT FIXED BY DEALERSHIP. *TR

11/11/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AS I WAS GOING DOWN THE HIGHWAY, MY POWER STEERING FAILED. I WAS ALMOST UNABLE TO TURN INTO A PARKING LOT TO GET THE CAR OFF OF THE ROAD. THE MESSAGES ON THE DASH READ POWER STEERING FAULT AND SERVICE ADVANCE TRAC. THIS SEEMS TO BE A COMMON PROBLEM WITH THESE TYPE OF CARS. THE REPLACEMENT PART IS $1400.00 PLUS LABOR. SOMETHING NEEDS TO BE DONE TO GET THIS RECALLED. *TR

11/10/2014
Components: STEERING
Incident Date: 11/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED AS THE POWER STEERING AND THE SERVICE STABILITRAC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

11/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

WHILE DRIVING DOWN I-495 (DC BELTWAY) MY VEHICLE LOSS POWER ALMOST CAUSING AN ACCIDENT BETWEEN ME AND THE COMMERCIAL TRUCK BEHIND AND ON THE PASSENGER SIDE OF ME. THE CAR THEN BEGAN TO CREEP IN SOME LIMBO GEAR. BECAUSE I WAS IN THE MIDDLE LANE I HAD TO NAVIGATE MY WAY THROUGH FAST MOVING TRAFFIC WITH MY KIDS IN THE CAR. I CREPT AT <1 MPH UNTIL I HIT THE FIRST SERVICE STATION (SHELL). MY CONCERN IS THAT THIS WILL HAPPEN AGAIN, BUT MY FAMILIY AND I WON'T BE SO LUCKY THE NEXT TIME. I KNOW ITS NOT MY TRANSMISSION, BECAUSE AFTER STOPPING AT THE SHELL FOR 15 MINUTES, I STARTED THE CAR AND IT WAS FINE. SO IT MAY BE COMPUTER RELATED. I REMEMBER SOMETHING LIKE THIS HAPPENING IN THE OLDER AUTOMATIC INTERNATIONAL TRUCKS MY COMPANY USE TO OWN. *TR

11/10/2014
Components: STEERING
Incident Date: 11/07/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS ADVISED THAT THE FRONT TIRE PRESSURE WAS LOW AND AIR WAS PLACED IN THE TIRES. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

11/10/2014
Components: STEERING
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW LIGHT CAME ON. HAD IT TOWED TO DEALERSHIP, AND THEY WANT 1800 TO REPLACE RACK AND PINION. THE DEALERSHIP RE-SET THE COMPUTER AND NOW I AM DRIVING IT UNTIL IT COMES ON AGAIN, SEEING AS I DON'T HAVE 1800 TO SPEND. I HAVE RESEARCHED THIS, AND IT SEEMS SEVERAL PEOPLE HAVE HAD SIMILAR DIFFICULTIES! TIME FOR A RECALL! PLEASE! *TR

11/06/2014
Components: STEERING
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

11/05/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

SHAME ON YOU FORD! HARD WORKING MIDDLE CLASS FAMILY PURCHASED A 2010 FORD FUSION FOR OUR SON TO USE WHILE HE'S IN COLLEGE. WHILE DRIVING THE CAR ON 1-95 THE CHECK ENGINE LIGHT CAME ON AND ALSO SERVICE POWER STEERING. THE STEERING WHEEL LOCKED AND THE CAR WAS IMPOSSIBLE TO DRIVE LUCKILY IT WAS A WEEK DAY SO WE WERE ABLE TO FIND A FORD DEALERSHIP. WELL THEY TOLD US IT WAS A EVAP PUMP $340, THEY RESET THE POWER STEERING SENSOR AND THOUGHT THEY FIXED IT. FEW DAYS LATER THE SAME THING HAPPENED AGAIN. ANOTHER MECHANIC TOLD US IT WAS UNEVEN TIRE PRESSURE THAT SET THE SENSORS OFF THE CAR DROVE FOR AN HOUR AND THE SENSORS WENT OFF AGAIN.THERE SHOULD BE A RECALL TOO MANY PEOPLE ARE HAVING THIS PROBLEM. THIS IS HORRIBLE FORD SO MANY FAMILY'S RELY ON YOUR CARS FOR THE SAFETY OF THEIR FAMILY! I WILL NEVER BUY FORD AGAIN! POWER STEERING WARNING MESSAGE AS THE FAILURE OCCURRED AGAIN . TOOK THE CAR TO ANOTHER FORD DEALERSHIP AND NOW I WAS TOLD THE FRONT AXLE HAS TO BE REPLACED $2300. MONEY PIT!! THIS SHOULD NOT BE HAPPENING TO A 2010 CAR WITH 48000 MILES ON IT. *TR

11/04/2014
Components: STEERING
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC0AR******
Summary

WHEN TURNING THE STEERING WHEEL POWER STEERING MAKES A GRINDING TYPE NOISE AND THE WHEEL MUST BE TURNED MORE EXCESSIVELY THAN NORMAL TO COMPLETE THE TURN. *TR

11/04/2014
Components: STEERING
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

GETTING AN ERROR THAT THE POWER STEERING HAS A FAILURE AND THAT ADVANCTRACK NEEDS TO BE SERVICED. THIS HAPPENED WHEN DRIVING, THANKFULLY I WAS ABLE TO PULL OVER AND GET THE VEHICLE TOWED. I HAVE NO CONTROL OF THE STEERING AND IT LOCKS THE STEERING WHEEL. WORRIED ABOUT GETTING IN AN ACCIDENT, I DON'T HAVE THE $2000 TO FIX IT. PLEASE INVESTIGATE THIS, IT'S ALL OVER THE WEB. *TR

11/03/2014
Components: STEERING
Incident Date: 11/02/2014
Crash: No
Fire: No
Summary

WAS DRIVING TO WORK AND SUDDENLY "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAK" LIGHTS CAME ON. STOPPED AT GAS STATION TO INSPECT CAR. GOT BACK IN CAR AND "SERVICE POWER STEERING NOW" LIGHT WAS ON AFTER RESTART. POWER STEERING COMPLETELY STOPPED WORKING. WAS ABLE TO GET IT BACK HOME WITH A LOT OF EFFORT. LUCKILY, I WAS ONLY A COUPLE OF MILES FROM HOME. *TR

11/03/2014
Components: STEERING
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WAS DRIVING IN VEHICLE, LOW TIRE PRESSURE LIGHT CAME ON DUE TO COLD WEATHER. BEFORE I HAD A CHANCE TO PUT AIR IN THE TIRE THE SERVICE POWER STEERING NOW AND ADVANCE TRACK SERVICE NOTIFICATIONS LIT UP AND LOST POWER STEERING. BEFORE THAT THERE WERE NO SIGNS OF ISSUES WITH EITHER THE ADVANCE TRACK OR POWER STEERING. INFLATED TIRES TO CORRECT PSI AND STILL HAVE LOST THE ADVANCE TRACK NOTIFICATION, BUT POWER STEERING STILL REMAINS. *TR

11/03/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

SHORTLY AFTER STARTING THE CAR THE POWER STEERING SERVICE AND ADVANCE TRAK SERVICE ANNOUNCEMENTS CAME ON DASH. WE DROVE FOR ANOTHER 10-MIN AND THEN STOPPED THE CAR. WHEN WE RESTARTED THE CAR, WE HAD NO POWER STEERING AT ALL. POWERING OFF THE CAR AND TRYING TO RESTART HAS NOT RESTORED ANY POWER STEERING CAPABILITY AND THE ADVANCE TRAK AND POWER STEERING SERVICE WARNING DISPLAY CONSTANTLY NOW. THE CAR IS UNDRIVEABLE. *TR

11/03/2014
Components: STEERING
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING HOME ABOUT 3 MILES, WHAT A WARNING FLASH IN NY DASHBOARD, AUTOTRAC SERVICE,POWER STEERING SERVICE SOON. MADE IT HOME, WENT BACK INTO MY CAR 20 MINUTES LATER I HAD NO POWER STEERING AND MESSAGE NOW READS SERVICE AUTOTRAC, POWER STEERING FAILURE. TOOK IT TO A DEALER, THEY RAN A COMPUTER SCAN RESET IT TWICE SAID IT WOULD COST $1600 TO FIX COMPUTER WORKING AT THE MOMENT COULD GO OUT ANY TIME THIS PROBLEM NEEDS TO BE FIXED. I ALSO HAD A LOW TIRE WARNING FOR TWO DAYS BEFORE MAY BE RELATED TO THE PROBLEM. NEEDS A RECALL . *TR

11/01/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

DROVE 120+ MILES ON INTERSTATE, PARKED CAR FOR APPROXIMATELY 30 MINUTES. RESTARTED AND NOTICED WARNING LIGHT ON DASH, LATER DETERMINED IT WAS "ADVANCETRAC" LIGHT. DROVE 2 MILES AT 45 TO 50 MPH, CAR PULLED EXTREMELY HARD TO THE RIGHT. STOPPED AND CUT OFF CAR TO CHECK TIRES, THEY WERE OK BUT NOTICED ON DASH READOUT WAS "SERVICE ADVANCETRAC AND SERVICE POWER STEERING NOW." RESTARTED CAR AND HAD NO POWER STEERING. EXTREMELY HARD TO DRIVE BUT MANAGED TO GET TO FORD DEALERSHIP; THEY SAID THAT THE STEERING GEAR NEEDED REPLACING AT A COST OF $2,249.27. WAS OUT OF TOWN AND COULDN'T LEAVE IT OVER THE WEEKEND SO THEY RESET FAULT CODE AND I DROVE BACK HOME; POWER STEERING WORKED AND NO WARNING LIGHTS OR READOUT ON DASH. *TR

10/31/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. ..UPDATED 12/11/14 * BF

10/31/2014
Components: STEERING
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I WAS IN THE PARKING LOT OF A KROGER WHEN I TURNED MY CAR ON. THE "POWER STEERING ASSIST FAULT" LIGHT CAME ON AND I DIDN'T HAVE ANY POWER STEERING. TURNED THE CAR OFF. WAITED ABOUT 2 MIN AND STARTED THE CAR AGAIN. THE "POWER STEERING ASSIST FAULT" LIGHT CAME BACK ON AND I STILL DIDN'T HAVE POWER STEERING. I PULLED OUT OF MY PARKING SPOT AND MANAGED TO DRIVE IT ABOUT 1/2 MILE TO MY HOUSE. I PARKED THE CAR IN MY GARAGE OVER NIGHT. WENT TO START IT AGAIN ON FRIDAY OCTOBER 31ST AND THE "POWER STEERING ASSIST FAULT" CAME BACK ON AGAIN. I STILL DIDN'T HAVE POWER STEERING. IT IS SITTING IN MY GARAGE NOW BECAUSE I WILL NOT RISK MY LIFE OR MY FAMILIES LIFE KNOWING THIS CAR HAS A POWER STEERING ISSUE. CAN'T AFFORD TO PAY OVER $1,500.00 TO HAVE THIS ISSUE FIXED. *TR

10/30/2014
Components: STEERING
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING WITH MY DAUGHTER HOME FROM DOCTORS APPOINTMENT WHEN LIGHT CAME ON ABOUT ADVANCE TRAC AND THEN POWER STEERING NEEDS SERVICE. THE CAR WAS DRIVING FINE SO I THOUGHT I WOULD TAKE CARE OF IT IN THE MORNING SINCE IT WAS GOING ON 5P.M. WE STOPPED AT THE DOLLAR STORE ONE BLOCK FROM MY HOUSE AND WHEN WE STARTED THE CAR THE POWER STEERING NOTICE APPEARED AGAIN. I PUT THE CAR IN GEAR AND NOTICED THAT THE WHEEL WOULD NOT TURN EASILY. I MANAGED TO GET THE CAR HOME TO MY DRIVEWAY AND INVESTIGATED THIS PROBLEM ONLINE. I'M NOT PREPARED TO PAY $$$ FOR THIS REPAIR. FORD NEEDS TO ISSUE A RECALL ON THIS AND REIMBURSE EVERYONE WHO HAS PAID OUT OF POCKET FOR THIS PROBLEM. I AM NOW AFRAID TO DRIVE THIS CAR. *TR

10/29/2014
Components: STEERING
Incident Date: 10/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I HAD JUST ADDED AIR TO MY TIRES. I STARTED MY CAR AND WAS PULLING OUT OF THE STATION, MY POWER STEERING SHUT DOWN AS I WAS PULLING OUT. I SHUT THE CAR OFF, RESTARTED AND THE POWER STEERING STILL DID NOT WORK. I BROUGHT IT STRAIGHT TO MOSSY FORD IN MISSIONBAY, SAN DIEGO, CALIFORNIA. THEY TOLD ME THERE WAS NO RECALL AND IT WOULD COST $1700 TO FIX. *TR

10/28/2014
Components: STEERING
Incident Date: 10/25/2014
Crash: No
Fire: No
Summary

I WAS TRAVELING DOWN THE INTERSTATE IN THE LEFT LANE WHEN THE CAR BEGAN TO ALARM AND A WARNING MESSAGE APPEARED THAT STATED THERE WAS A POWER STEERING ASSIST FAILURE AND FOR THE VEHICLE TO BE SERVICED. THE STEERING IMMEDIATELY BECAME STIFF AND IT WAS VERY DIFFICULT TO STEER THE VEHICLE ACROSS THREE LANES AND ONTO THE SHOULDER. THIS IS A SAFETY HAZARD. I HAD TWO SMALL CHILDREN IN THE VEHICLE AND DO NOT FEEL SAFE DRIVING THIS VEHICLE. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE POWER STEERING RETURNS. THIS WAS THE FOURTH INCIDENT, THE FIRST TWO INCIDENCES WERE WHILE BACKING OUT OF PARKING SPOTS, THIRD INCIDENT WAS WHILE TRAVELING DOWN A TWO LANE ROAD AT 35 MPH. LAST INCIDENT WAS THE SCARIEST DUE TO THE RATE OF SPEED AT WHICH I WAS TRAVELING. DEALERSHIP SAYS THERE ARE NO TROUBLE CODES AND THEY CANNOT SERVICE A VEHICLE WITHOUT A CODE. *TR

10/28/2014
Components: STEERING
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

PULLED IN THE DRIVEWAY AT WHICH TIME VEHICLE LOST STEERING AND GAVE A FAULT OF "POWER STEERING ASSIST FAULT". THE HAD NO POWER STEERING AND RACK AND PINION HAD TO BE REPLACED. VERY UNSAFE! *TR

10/28/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

CHECK ENGINE LIGHT FIRST CAME ON 2 WEEKS AGO AND CAR STARTED PULLING HARD TO THE RIGHT SIDE, WHILE SHAKING BAD! TODAY AS I WAS DRIVING TO DEALER DOING 50MPH MY SERVICE POWER STEERING NOW AND ADVANCE TRAC MESSAGE CAME ON. LOST COMPLETE STEERING WHILE ON HIGHWAY WITH BABIES IN CAR! DEALER WILL NOT EVEN LOOK AT IT WITHOUT GETTING PAID FIRST. I GUESS THEY ARE WAITING FOR US TO GET HURT IN THEIR VEHICLE BEFORE ADMITTING TO THEIR FAULT! *TR

10/28/2014
Components: STEERING
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

I WAS BACKING OUT OF MY DRIVE AND THE POWER STEERING ASSIST FAULT LIGHT WENT ON AND I HAD NO POWER STEERING. ON OCTOBER 14,2014 I AGAIN WAS BAKING OUT OF THE DRIVE WHEN THE POWER STEERING ASSIST FAULT LIGHT WENT ON AGAIN. THE LIGHT REMAINED ON AND I TOOK THE VEHICLE TO MY FORD DEALER SAID THE STEERING EPAS RACK AND THE CE GEAR ASSEMBLY NEEDED TO BE REPLACED. LUCKILY THIS FAILURE HAPPENED IN MY DRIVE AND NOT ON THE HIGHWAY. *TR

10/28/2014
Components: STRUCTURE
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG5AR******
Summary

DRIVERS INSIDE DOOR HANDLE BROKE WILL DRIVING. IT WAS NOT POSSIBLE TO OPEN THE DOOR FROM THE INSIDE WITHOUT FIRST OPENING THE WINDOW AND THEN OPENING THE DOOR FROM THE OUTSIDE. *TR

10/27/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I HAD MY DAUGHTER AND 4 MONTH OLD GRANDSON WITH ME. WE DROVE 7 MILES TO TOWN TO GO TO GROCERY STORE WITH NO CAR TROUBLES. PARKED AND WENT INTO STORE UPON RETURNING AND STARTING MY VEHICLE IT STARTED DINGING AT ME AND I DIDN'T KNOW WHY UNTIL I TRIED TO PULL OUT AND HAD NO POWER STEERING. AT THIS POINT I NOTICED I HAD 2 MESSAGES "SERVICE ADVANCTRAC" AND "POWER STEERING ASSIST FAULT". I LOOKED UNDER THE HOOD FOR MY POWER STEERING FLUID ONLY TO DISCOVER THAT I HAD NONE AND THAT THE CAR HAD ELECTRONIC POWER STEERING. I SHUT THE CAR OFF AND RESTARTED BOTH MESSAGES WENT AWAY AND CAR RAN FINE. IN JULY IT HAPPENED AGAIN AND THIS TIME I WAS OUT OF STATE, 5 HRS FROM HOME, ON THE FREEWAY HEADING HOME WHEN I HAD TO PULL OFF AND SHUT THE CAR DOWN AND RESTART IT THEN I MADE IT HOME. IN SEPTEMBER IT HAPPENED AGAIN AND THIS TIME MY DAUGHTER HAD MY CAR COMING HOME FROM THE GROCERY STORE IN TOWN WITH HER 8 MONTH OLD SON COMING UP A HILL OUT OF TOWN LIMITS. SHE SHUT IT DOWN AND RESTARTED THEN MADE HOME. NOW ITS OCTOBER AND ON SUNDAY THE 26TH I DROVE TO TOWN FOR CHURCH WITH MY FOSTER SON AND THE CAR RAN FINE. WHEN I LEFT CHURCH I STARTED THE CAR AND BOTH MESSAGES APPEARED AGAIN BUT SHUTTING OFF THE CAR WOULD NOT FIX IT. I HAD TO DRIVE HOME WITH NO POWER STEERING. MY HUSBAND DISCONNECTED THE BATTERY FOR 1/2 HR AND THAT DIDN'T FIX IT EITHER. I HAVE BEEN RESEARCHING AND FOUND THAT THIS IS A PROBLEM IN THE 2010-2012 FORD FUSION AND ITS A COSTLY PROBLEM THAT I CANT PAY FOR SO NOW MY CAR HAS TO SIT AND I HAVE NO MEANS OF TRANSPORTATION, ESPECIALLY SINCE I LIVE IN THE COUNTRY WITH NO PUBLIC TRANSPORTATION. PLEASE HELP!! *TR

10/27/2014
Components: STEERING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

10/24/2014
Components: STEERING
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

POWER STEERING AND ADVANCE TRAC WENT OUT OF VEHICLE WHILE TRAVELING AT APPROX 50MPH ALMOST RESULTING IN SEVERE ACCIDENT (RUNNING OFF ROAD INTO RAVINE ON A CURVE). *TR

10/23/2014
Components: STEERING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WAS MERGING INTO TRAFFIC AND SUDDENLY LOST POWER STEERING, HAD TO MANUALLY STEER CAR INTO SAFE ARE. AFTER SHUTTING OFF AND RE STARTING THE CAR SEVERAL TIMES IT FINALLY STARTED WORKING AND I WAS ABLE TO CONTINUE HOME. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN AND I WAS TOLD RACK AND PINION NEEDS TO BE REPLACED AT AROUND 1500$. *TR

10/23/2014
Components: STEERING
Incident Date: 09/27/2014
Crash: No
Fire: No
Summary

I WAS TRYING TO COME HOME FROM A WEEKEND TRIP WITH MY FRIENDS. I TURNED THE FUSION ON AND THE POWER STEERING AND ADVANCETRAC WERE NOT WORKING. MANAGED TO RESET THE BATTERY AND GET HOME WITH POWER STEERING. WENT TO FORD AND THEY CHARGED ME OVER $2000 TO FIX IT AFTER IT STOPPED WORKING ABOUT 2 WEEKS AFTER THE INITIAL INCIDENT. *TR

10/21/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

AFTER A FILL-UP A SMELT GAS, ONCE I CHECKED UNDER THE VEHICLE I COULD SEE FUEL LEAKING FROM THE PASSENGER SIDE OF THE GAS TANK. MY MECHANIC HAS REMOVED THE TANK AND FOUND CORROSION AND A SPLIT IN THE TOP OF THE TANK. I BOUGHT THE VEHICLE BRAND NEW FROM A DEALERSHIP IN ORLANDO, FLORIDA, AND AS FAR AS I KNOW IT HAS NEVER BEEN SUBMERGED IN WATER. *TR

10/20/2014
Components: STEERING
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

BACKING OUT OF MY GARAGE, I GOT JUST OUTSIDE THE DOOR AND WENT TO TURN WHEEL AND FOUND THAT IT WAS LOCKED UP, VERY HARD TO TURN. A WARNING MESSAGE CAME ON ABOUT STEERING FAULT. OWNERS MANUAL TOLD ME TO SHUT CAR OFF AND TURN ON AGAIN TO FIX THE PROBLEM. I IMMEDIATELY TOOK IT TO DEALERSHIP WHERE I WAS TOLD I HAD TO LEAVE IT FOR 3 DAYS AND HAD AN $1800 REPAIR TO REPLACE THE RACK & PINION. I NOW FIND THIS IS A COMMON PROBLEM IN THESE CARS UPON SEARCHING INTERNET. CAR IS NOT OLD ENOUGH TO WARRANT SUCH A COSTLY REPAIR AND I'M VERY GLAD I WASN'T ON FREEWAY, TRYING TO CHANGE LANES. I CONTACTED FORD AND WAS BASICALLY TOLD "TOO BAD". *TR

10/17/2014
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THERE WERE TWO EVENTS WITH THE ELECTRONIC THROTTLE CUTTING OFF WHILE DRIVING, THOUGH, ENGINE DID NOT STALL, REQUIRING RESET BY TURNING OFF THE IGNITION THEN RESTARTING THE CAR. AT THE TIME THE THROTTLE CUTTING OFF THERE WAS A YELLOW WRENCH INDICATOR LIGHT LIGHT ON MY DASH. THIS MIMICS NHTSA ACTION NUMBER: PE13003, HOWEVER, THIS ACTION NUMBER DOES NOT INCLUDE MY VIN NUMBER.

10/16/2014
Components: STEERING
Incident Date: 06/30/2014
Crash: No
Fire: No
Summary

AFTER A ADVANCETRAC STEERING SERVICE WARNING, THE POWER STEERING FAILED COUPLED WITH A WARNING TO SERVICE POWER STEERING. THE FIRST INCIDENT WAS ON OR ABOUT JUNE 30TH. THE FORD DEALER REPLACED THE RACK AND PINION STEERING SYSTEM. SUBSEQUENTLY ON OCTOBER 11, 2014 AGAIN WHILE DRIVING AT LOW SPEED, THE ADVANCETRAC STEERING SYSTEM SERVICE WARNING MESSAGE APPEARED FOLLOWED BY A LOSS OF POWER STEERING AND A SERVICE POWER STEERING WARNING. THE DEALER IS NOW INDICATING THAT THE ADVANCETRAC AND/OR TIRE PRESSURE SENSORS MAY BE THE CAUSE OF THE ISSUE. THE CAR IS STILL IN THE REPAIR SHOP. *TR

10/15/2014
Components: ENGINE
Incident Date: 09/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE WRENCH WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ENGINE POWER AND DECELERATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE POWER TRAIN CALIBRATION NEEDED TO BE UPDATED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VEHICLE HAD NOT BEEN INCLUDED IN THE CUSTOMER SATISFACTION CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 91,600.

10/15/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH USING THE CRUISE CONTROL, THE VEHICLE STALLED AS THE WRENCH WARNING LIGHT AND THE BRAKE LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE IT WAS RESTARTED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

10/15/2014
Components: STEERING
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

10/14/2014
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

SINCE THIS VEHICLE WAS MADE WITH NO GAS CAP MY ENGINE LIGHT IS ALWAYS ON. ANY LITTLE BIT OF DIRT I DRIVE YET GETS INTO THE SEAL OF THE GAS TANK SO MY ENGINE LIGHT POPS ON AND STATES THERE IS SOME SORT OF LEAK IN THE SYSTEM. I CAN'T AFFORD TO KEEP TAKING IT IN TO PAY AND ARM AND A LEG FOR THE DEALERSHIP JUST TO BLOW OUT THE SEAL. SO MY ENGINE LIGHT IS ALWAYS ON. THIS IS A VERY DANGEROUS PROBLEM BECAUSE YOU NEVER KNOW IF THERE IS AN ACTUAL PROBLEM WITH THE VEHICLE OR IF IT'S JUST THAT DIRT IN THE SEAL OF THE GAS TANK. BIG MISTAKE BY FORD AND THEY SHOULD FIX IT OR THEY WILL DEFINITELY LOSE MY BUSINESS...WHICH I'VE BEEN FORD LOYAL SINCE I WAS OLD ENOUGH TO DRIVE. I WILL ALSO DETER ANYONE ELSE I KNOW FROM BUYING FOR JUST FOR THE CAPLESS GAS TANK FEATURE!!!!! *TR

10/14/2014
Components: SERVICE BRAKES
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

REAR BRAKE (PASSENGER SIDE) SEIZED UP CAUSING RAPID BRAKE PAD WEAR, THIS VEHICLE HAS HAD THE REAR BRAKES REPLACED 4TIMES SINCE NEW VEHICLE PURCHASE. *TR

10/13/2014
Components: STEERING
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

I BOUGHT THIS CAR NEW. IN 2010 I LOST POWER STEERING, AT LOW SPEED, SEVERAL TIMES. I TOOK IT TO THE DEALER AND THEY DID NOT FIX THE CAR AS THEY COULDN'T FIND AN ISSUE. ON THE FORTH OCCASION I LOST POWER STEERING AND THEY DECIDED TO REPLACE THE POWER STEERING RACK, WHICH WAS DONE UNDER WARRANTY. ON 10/11/2014 I AGAIN LOST POWER STEERING, AT LOW SPEED, AND NOW THE POWER STEERING RACK HAS TO BE REPLACED YET AGAIN. THE MILEAGE AT THE TIME OF THIS FAILURE WAS APPROXIMATELY 78,380 MILES. I UNDERSTAND AN INVESTIGATION HAS BEEN OPENED BY NHTSA REGARDING THIS MATTER AND I WOULD LIKE MY INFORMATION/EXPERIENCES ADDED. THIS TIME IT IS COSTING ME OVER $1,800.00. *TR

10/13/2014
Components: STEERING,STRUCTURE,WHEELS
Incident Date: 11/04/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHEN TRAVELING HOME FROM WORK ON NOVEMBER 4TH, 2013. VEHICLE'S ADVANCETRAC SYSTEM FAILED.THIS MADE IT DIFFICULT TO TURN CAR AS IT MADE THE STEERING WHEEL VERY STIFF. THIS CAUSED AN ACCIDENT WHEN ENTERING A PARKING LOT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS NOTIFIED THAT THE VEHICLE JUST BECAME "OUT OF WARRANTY" AT 75,000 MILES. THE ESTIMATED COST OF REPAIR WAS $1762.00 HAVING THE VEHICLE WITHOUT ITS POWER STEERING HAS ALSO AFFECTED MY TIRES. WHICH NEEDED TO BE CONSTANTLY REPLACED. *TR

10/13/2014
Components: STEERING
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

AS I WAS DRIVING DOWN THE ROAD, A MESSAGE APPEARED THAT SAID TO SERVICE POWER STEERING AND ADVANCETRAC. I MANAGED TO MAKE IT HOME, TURNED OFF THE CAR, RESTARTED IT, THE ERROR MESSAGE READ SERVICE POWER STEERING NOW/SERVICE ADVANCETRAC NOW. WE WERE TRAVELING ABOUT 40MPH WHEN THE MESSAGE FIRST APPEARED AND I LOST POWER STEERING. *TR

10/13/2014
Components: SERVICE BRAKES
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JFAHA7AR247******
Summary

BRAKE CALIPER SLIDE WILL FREEZE UP AND GRIND ON BRAKES AND ROTORS. NEW BRAKES AND PADS WERE PUT ON 1 YEAR AGO AND THE LEFT REAR CALIPER HAS COMPLETELY FROZEN UP. FROM DOING ONLINE RESEARCH THIS IS A SEVERE PROBLEM WITH THIS MAKE AND MODEL AND SHOULD BE INVESTIGATED. *TR

10/13/2014
Components: WHEELS
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAD 2 WHEEL STUDS BREAK ON THE CAR, JUST A FEW MONTHS AFTER DELIVERY. FORD DID A RECALL AND ALL WHEEL STUDS WERE REPLACED IN 2011. I BELIEVE THAT 4 MORE STUDS HAVE BROKEN SINCE THAT REPLACEMENT. THEY SEEM TO BREAK EVERY 6 MONTHS OR SO. THIS IS A SAFETY DEFECT THAT FORD SHOULD CORRECT (THE 1ST FIX DIDN'T CORRECT THE PROBLEM). *TR

10/10/2014
Components: STEERING
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING FROM AN SOCIAL EVENT WITH MY YOUNG CHILDREN, THEY WARNING SYSTEM IN MY FUSION INDICATED THAT POWER STEERING SYSTEM REQUIRED SERVICE. AS I WAS ATTEMPTING TO PULL INTO THE GAS STATION, THE POWER STEERING ON MY VEHICLE WENT OUT. THE CAR BECAME INOPERABLE REQUIRING A SIGNIFICANT AMOUNT OF STRENGTH TO TURN THE VEHICLE. I LOOKED UNDER THE HOOD TO CHECK FOR ANY VISIBLE SIGNS OF DAMAGE, ONLY TO REALIZE THEY POWER STEERING IS ELECTRIC. I WAITED A FEW MINUTES AND RESTARTED THE CAR, THE LIGHT WENT OUT AND I STARTED MY CAR TO DRIVE HOME. HOWEVER MAYBE A FEW MILES FROM MY HOUSE, THE STEERING WENT OUT AGAIN AND THE CAR WAS NOT ABLE TO BE EASILY STEERED. THE WARNING LIGHT NOW STATED THAT POWER STEERING SYSTEM REQUIRED SERVICE NOW AS WELL AS SECONDARY WARNING DISCUSSING THE SERVICE OF THE ADVANCETRAC SYSTEM REQUIRING SERVICE TOO. WHEN I WENT TO FORD THEY EXPLAINED THAT THERE WAS AN INTERNAL RACK FAILURE WITH PARTS THAT COSTS $1500 BECAUSE IF ONE PART FAILS THEN THE ENTIRE SYSTEM FAILS. THIS IS RIDICULOUS AND EXTREMELY DANGEROUS TO HAPPEN UNEXPECTEDLY WHILE DRIVING WITH MY CHILDREN IN THE CAR. *TR

10/10/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/07/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

10/09/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TWICE THE VEHICLE RAN PROPERLY AND WAS PARKED. UPON STARTING THE VEHICLE, IT RAN FINE FOR SOME SECONDS. AS I PULLED INTO TRAFFIC, THE VEHICLE INEXPLICABLY LOST NEARLY ALL POWER. THE ENGINE RAN EXTREMELY ROUGH AND THE CAR WOULD BARELY MOVE AT ALL. I COULD BARELY GET OFF THE ROAD BECAUSE OF THE EXTREME LOSS OF POWER AND VERY ROUGH IDLING. THE WRENCH INDICATOR LIGHT CAME ON BOTH TIMES, BUT THE SERVICE ENGINE LIGHT DID NOT COME ON EITHER TIME. AFTER SHUTTING OFF THE CAR AND RESTARTING IT, THE CAR OPERATED NORMALLY. *TR

10/09/2014
Components: STEERING,TIRES
Incident Date: 07/07/2014
Crash: No
Fire: No
Summary

WHEN MY TIRE PRESSURE GETS LOW -NOT ACCOMPANIED BY THE LOW TIRE PRESSURE LIGHT- THE ADVANCTRAC LIGHT AS WELL AS SERVICE POWER STEERING LIGHT COME ON THE COMMAND CENTER. I AM ABLE TO DRIVE IT SAFELY, BUT THE NEXT TIME THAT I TURN MY CAR ON AFTER THAT, THE POWER STEERING HAS ALWAYS BEEN OUT. *TR

10/09/2014
Components: STEERING
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

STARTED VEHICLE, STEERING ASSIST LIGHT CAME ON INDICATING POWER STEERING FAILURE. TRIED TO TURN STEERING WHEEL, EXTREMELY DIFFICULT. HAD VEHICLE TOWED TO FORD DEALERSHIP, COST OF REPAIR $ 1706.74. *TR

10/09/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THE ELECTRIC POWER ASSISTED STEERING (EPAS) SUDDENLY FAIL WHILE DRIVING, RESULTING IN INCREASED STEERING EFFORT AND AT TIMES IT'S WILL TURN WAY TO EASY. *TR

10/09/2014
Components: STEERING
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE POWER STEERING SOON AND SERVICE ADVANCE TRACTION NOW WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE STEERING WHEEL SEIZED AND EXCESSIVE FORCE ON THE STEERING WHEEL WAS REQUIRED. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND SHUT THE VEHICLE OFF. THE CONTACT RESTARTED THE VEHICLE AND ATTEMPTED TO CONTINUE TO DRIVE BUT THE STEERING WHEEL HAD CONTINUOUSLY REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

10/08/2014
Components: STEERING
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

MY WIFE AND I WERE DRIVING ON A SURFACE STREET, AND THE POWER STEERING AND TRAC WARNING LIGHT CAME ON. THE STEERING IMMEDIATELY WAS EXTREMELY DIFFICULT, AND REQUIRED GREAT EFFORT TO GET THE TWO MILES HOME. I THEN HAD THE CAR TOWED TO THE FORD DEALERSHIP. THEY ALSO OBSERVED THE WARNING LIGHTS AND THE EXTREME STEERING EFFORT REQUIRED. THE CAR STILL HAD THE PROBLEM EVEN AFTER BEING SHUT OFF AND ON THREE TIMES. ONCE THE DEALERSHIP CLEARED THE COMPUTER GENERATED WARNING LIGHT, THE PROBLEM WAS NOT ABLE TO BE DUPLICATED. I REQUESTED THAT THEY CALL FORD MOTOR TO DISCUSS PROBLEM, AND POTENTIAL SOLUTION. HOTLINE ASSISTANCE REQUEST #107811552 AND RO# 376828 DATED 9/4/14. FORD CAME BACK WITH RECOMMENDATIONS ON 9/5/14. THE DEALER KEPT MY VEHICLE FOR 7 DAYS, TRYING TO GET THE PROBLEM TO RE-OCCUR. FINALLY THEY GAVE ME A FRONT END ALIGNMENT AND SENT ME HOME. *TR

10/07/2014
Components: STEERING
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY SON WAS DRIVING AND HIS POWER STEERING FAILED. I TOOK THE CAR INTO HUNTINGTON FORD AND HAD TO HAVE THE STEERING GEAR REPLACED. I OPENED A CASE WITH FORD CUSTOMER RELATIONS (CASE # [XXX]) AND NEVER HEARD BACK FROM THEM. I HAD TO PAY 1675.18 FOR THE PART TO BE REPLACED. I FOUND THAT THIS IS OCCURRING IN ALL FORD FUSIONS FROM 2010 - 2014 MODELS. I FEEL THIS IS VERY VERY DANGEROUS AND AMAZED THAT A RECALL HAS NOT ALREADY OCCURRED! I WOULD LIKE TO SEE ACTION TAKEN AGAINST THE FORD COMPANY. IF THEY ARE ORDERED FOR A RECALL ON THIS PART; I WOULD LIKE RE-IMBURSEMENT FOR WHAT I HAD TO PAY FOR THE REPAIR AND LABOR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/07/2014
Components: STEERING
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

POWER STEERING FAILURE BEGAN DURING DRIVING TRIP ON 10-4-14 WITH WARNING LIGHT "SERVICE POWER STEERING NOW" WITH DELAYED STEERING FAILURE AFTER DRIVING APPROX 5 MINUTES LONGER THEN PARKING FOR 1.5 HOURS. UPON RESTART, SAME WARNING READING AND POWER STEERING FAILURE OCCURRED. POWER STEERING FAILURE CONTINUED UNTIL VEHICLE WAS DELIVERED TO THE FORD DEALERSHIP IN ST JOHNS, MI ON 10-5-14. DEALER CONFIRMED THIS ISSUE WAS STILL PRESENT ON RECEIPT ON 10-6-14, AND ADVISED THAT NEW ELECTRONIC STEERING MODULE WAS NEEDED (NO RECALL ON FILE). *TR

10/07/2014
Components: STEERING
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I HAD A MESSAGE POP UP THAT SAID "ADVANCETRAC POWER STEERING NEEDS SERVICE SOON" THE NIGHT BEFORE WITHOUT ANY ISSUES BUT WITH THE THOUGHT "I GUESS I NEED TO CALL FORD TO GET A SERVICE APPOINTMENT. THE FOLLOWING DAY I HOPPED IN MY CAR AND TO MY SURPRISE, THE MESSAGE NOW READ "ADVANCETRAC POWER STEERING NEEDS SERVICED NOW" (IT WAS A SATURDAY AFTERNOON). THE CAR WAS NOW UNDRIVEABLE. I AM NOW STILL WAITING FOR MY CAR TO BE SERVICED BECAUSE THE COST TO REPLACE THE RACK AND PINION (ELECTRONIC POWER STEERING) WILL COST OVER $1800. FORD WILL NOT COVER IT AND I HAVE COMPLAINED TO THEM SEVERAL TIMES AND ALL THEY CAN TELL ME IS THAT MY WARRANTY EXPIRED. SHOULD THAT HAD GONE OUT ON ME FRIDAY NIGHT ON MY WAY HOME WITH MY KIDS IN THE CAR, WE WOULD'VE BEEN IN BIG TROUBLE. MAJOR SAFETY ISSUE AND CANNOT UNDERSTAND WHY A COMPANY WOULD NOT STAND BEHIND THEIR PRODUCT. *TR

10/07/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2014
Crash: No
Fire: No
Summary

THROTTLE BODY FAILED AND REQUIRED REPLACEMENT. THIS IS A KNOWN ISSUE AND THERE IS AN EXTENDED WARRANTY ON THE PART, BUT BECAUSE THE REPAIR WAS DONE AT A PRIVATE SERVICE CENTER AND NOT A FORD DEALERSHIP, FORD REFUSES TO PAY FOR THE REPAIR. GUESS I WON'T BE BUYING A FORD EVER AGAIN! *TR

10/07/2014
Components: STEERING
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A TURN, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE RESIDENCE CAUTIOUSLY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURE WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

10/06/2014
Components: STEERING,SUSPENSION
Incident Date: 10/19/2013
Crash: No
Fire: No
Summary

I LOST MY POWER STEERING IN MY 2010 FUSION. I TOOK IT TO THE DEALER (THINKING I HAD A WARRANTY ON IT) TO GET IT FIXED. THEY TOLD ME THAT THEY FLASHED THE COMPUTER AND IT CAME BACK WITH A HARD FAULT AND THE WHOLE RACK NEED TO BE REPLACE. NOT HAVING THE MONEY I PICKED UP THE CAR AND IT WORKED FINE. DROVE IT FOR A WEEK THEN AT THE SAME SPOT IN THE ROAD IT WENT OUT AGAIN. CALLED ANOTHER DEALER CLOSER TO WORK TOO SEE IF I COULD HAVE IT REFLASHED TO HOPEFULLY RESET IT AGAIN BUT THEY TOLD ME ONCE IT WAS FLASHED THAT THEY COULDN'T DO IT AGAIN. I REALLY HOPE THIS GETS RESOLVED. NOW I REPLACED IT WITH A USED ONE AND HAVE NOT HAD A PROBLEM SINCE. *TR

10/06/2014
Components: STEERING,SUSPENSION
Incident Date: 07/15/2014
Crash: No
Fire: No
Summary

SITTING WITH THE VEHICLE IN PARK, IN A PARKING LOT. WHEN THE SHIFTER WAS MOVED INTO DRIVE, A POWER STEERING FAULT ERROR FLASHED IN THE MESSAGED CENTER ALONG WITH A "SERVICE ADVANCETRAC" ERROR. ULTIMATELY LOST FULL FUNCTION OF THE POWER STEERING. THE CAR SAT IN MY DRIVE WAY WHILE I FIRST TRIED TO SEE IF THERE WAS AN EASY FIX I COULD DO MYSELF. AFTER 3 DAYS OF SITTING IN MY DRIVE WAY THE CARS POWER STEERING WAS MECHANICALLY FROZEN, AND I WAS UNABLE TO DRIVE THE VEHICLE AT ALL, EVEN WITHOUT POWER STEERING. I TOWED THE VEHICLE TO A SHOP WHERE THE ENTIRE STEERING RACK WAS REPLACED, AFTER PARTS LABOR AND A NEW ALIGNMENT THE TOTAL COST WAS BETWEEN 1600 AND 1700 DOLLARS. *TR

10/06/2014
Components: STEERING
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

UPON LEAVING A STOP SIGN DURING A LEFT HAND TURN, I EXPERIENCED COMPLETE POWER STEERING FAILURE. I WAS ABLE TO GET OFF THE CAR ROAD WHERE A RESTART OF THE ENGINE RETURNED THE STEERING . A "POWER STEERING ASSIST FAILURE" AND "CHECK ADVANCE TRAC" ILLUMINATED ON THE DASH. IT HAPPENED TWICE MORE WITHOUT THE CHECK ADVANCE TRAC LIGHT. A TROUBLE CODE OF " C200D" MOTOR ROTATION ANGLE SENSOR WAS SET. FORD REMEDIES THE PROBLEM BY ERASING THE TROUBLE CODE. THE PROBLEM RETURNED ONCE MORE ON OCTOBER 6TH, 2014. *TR

10/05/2014
Components: STEERING
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

I WAS DRIVING TO THE MOVIE STORE WHEN THE SERVICE POWER STEERING LIGHT CAME ON. I PULLED OFF THE ROAD INTO FAMILY VIDEO PARKING LOT TO READ THE OWNER THE MANUAL.WHEN I WENT TO BACK OUT MY CARS STEERING WHEEL WOULDN'T TURN AND SOMEONE HAD TO PUSH ME OUT THE PARKING SPOT. MY CAR IS NOT DRIVABLE AT ALL IT'S ALMOST IMPOSSIBLE TO TURN THE STEERING WHEEL. I WILL HAVE TO GET MY CAR TOWED COME MONDAY MORNING. *TR

10/04/2014
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

DRIVING ON I-10 FROM BILOXI TO DIAMONDHEAD MS CAR LOSES POWER PULL OVER CAR STARTS AGAIN DRIVE 5MILES QUITS AGAIN DRIVE OUT OF GAS STATION ACROSS STREET CAR QUITS AGAIN HAVE TOWED TO REPAIR SHOP STARTS THEY CAN'T GET IT TO QUIT I PICK UP CAR DRIVE IT HOME RUNS DRIVE TO CAR WASH RUNS OK WHEN WILL IT QUIT AGAIN WE WILL SEE. *TR

10/03/2014
Components: STEERING
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING THE VEHICLE, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.

10/02/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 45 MPH, THE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE CONTACT MENTIONED THAT AN UNKNOWN VALVE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

10/01/2014
Components: POWER TRAIN
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

ON JUNE 12TH 2013 MY 2010 FORD FUSION LOST ALL POWER WHILE I WAS DRIVING. THIS OCCURRED AT APPROXIMATELY 35 MPH. TOTAL MILES ON VEHICLE 50008. THE VEHICLE WAS UNABLE TO DRIVE AND I WAS FORCED TO TOW THE CAR. IT WAS TOWED TO A LOCAL FORD DEALERSHIP. THE DEALERSHIP INFORMED ME THE THROTTLE BODY WAS DEFECTIVE. I WAS INFORMED THAT THIS PART WAS NOT COVERED UNDER THE DRIVE TRAIN WARRANTY. THE COST OF THIS WAS OUT OF POCKET AT THIS POINT. PARTS AND LABOR TOTALING $409 PAID IN FULL AT THE DEALERSHIP. I WAS TOLD BY FORD REPRESENTATIVE AT THE DEALERSHIP TO KEEP THE RECEIPT FOR A POTENTIAL AND LIKELY RECALL. UNDER FORDS ?CUSTOMER SATISFACTION PROGRAM? THEY SUPPOSEDLY MAILED OUT LETTERS TO AFFECTED CUSTOMERS IN EARLY 2014 FOR WARRANTY EXTENSIONS AND POTENTIAL REFUNDS. HOWEVER I DIDN'T RECEIVE ANYTHING FROM FORD EVEN THOUGH THEY HAD MY CORRECT MAILING ADDRESS AND PHONE NUMBER. FORD WAS AWARE OF MY WARRANTY CLAIM AT THE TIME AS I CONTACTED THEM BY PHONE ON 06/13/2013. ON 10/01/2014 I CONTACTED FORD MOTOR COMPANY VIA PHONE AFTER I READ A NEWS ARTICLE ABOUT THE ?CUSTOMER SATISFACTION PROGRAM". I WAS INFORMED AT THIS POINT BY A CSR AND A SUPERVISOR THAT THEY COULD NO LONGER HELP ME BECAUSE DEADLINE DATE FOR REFUNDS WAS 07/31/2014. I FEEL THIS IS COMPLETELY UNFAIR TO ME THE CONSUMER. I WAS FORCED TO PAY OUT OF POCKET FOR A DEFECTIVE PART THAT FORD WAS COMPLETELY AWARE OF EVEN BEFORE MY ISSUE. THIS IS A MAJOR SAFETY ISSUE FOR FORD. WHEN THE INCIDENT OCCURRED I WAS DRIVING IN TRAFFIC AND LOST ALL POWER TO MY VEHICLE. LUCKILY I WAS ONLY TRAVELING ROUGHLY 35 MPH AND WAS ABLE TO PULL OVER SAFELY. I CAN ONLY IMAGINE THE RESULTS IF I WAS DRIVING ON A MAJOR HIGHWAY. I WOULD LIKE TO FILE A COMPLAINT TOWARDS FORD MOTOR COMPANY FOR SAFETY CONCERNS WITH THE DEFECTIVE THROTTLE BODY AND THE POOR CUSTOMER SERVICE THAT WAS PROVIDED TO ME. *TR

09/29/2014
Components: POWER TRAIN,WHEELS,FUEL/PROPULSION SYSTEM
Incident Date: 09/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I HAVE HAD THIS CAR FOR 2 YEARS NOW. I FIRST HAD ISSUES WITH THE THROTTLE BODY AND MY CAR SHUTTING OFF AT INTERSECTIONS AND HAD THAT REPLACED WITHIN A YEAR OF BUYING THE CAR. I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION SLIPPING BETWEEN 1ST AND 2ND GEAR FOR ALMOST A YEAR NOW. I FIRST HAD SEALS REPLACED. THE SECOND TIME I HAD MY CV JOINT BOOTS REPLACED AND FOUND OUT THEY ARE WEARING OUT THE SEALS THAT ARE CAUSING TRANSMISSION LEAKS. THE CAR IS IN THE SHOP FOR THE 3RD TIME BECAUSE OF THE SAME TRANSMISSION LEAKS AND DIFFICULT SHIFTING BETWEEN 1ST AND 2ND GEAR AND WILL MOST LIKELY BE GETTING A NEW TRANSMISSION BECAUSE THE CV JOINTS AND SEALS HAVE FAILED AGAIN WITHIN THE 3 MONTHS OF BEING REPLACED. *TR

09/29/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/29/2014
Crash: No
Fire: No
Summary

WHILE DRIVING CAR ON INTERSTATE 85 NEAR AUBURN ALABAMA IN A CONSTRUCTION ZONE ON UN EVEN PAVEMENT MY CAR SUDDENLY LOST POWER STEERING. LIGHT CAME ON AND SAYS SERVICE POWER STEERING NOW ALONG WITH SERVICE ADVANCE TRAC. I WAS ABLE TO GET IT UNDER CONTROL WITH OUT INCIDENT, BUT THIS POSES A SERIOUS SAFETY HAZARD. *TR

09/27/2014
Components: POWER TRAIN
Incident Date: 09/22/2014
Crash: No
Fire: No
Summary

RECEIVED A LETTER A COUPLE MONTHS AGO TO GET THE PCM UPDATED ON MY VEHICLE. AND I HAVE MUCH PRIDE IN MY VEHICLE AND TRY TO TAKE GOOD CARE OF IT, BECAUSE IT'S MY FIRST ONE I'VE EVER PURCHASED. SO I TAKE IT TO THE FORD SERVICE CENTER WITHIN 24HRS OF THE FIRST DAY I NOTICED THE WRENCH COMING ON. BUT, IT HAS BEEN SOME TIME NOW AND MAYBE TWO AND A HALF WEEKS AGO THE 'WRENCH LIGHT' HAS STARTED TO COME BACK ON AND IT HAS BEEN NOTHING BUT HAVOC.. MY VEHICLE WILL DO A SLIGHT JERK ONCE THIS HAPPENS AND I TRY TO GET TO SOMEWHERE I CAN PULL OVER SAFE BECAUSE WHEN THIS HAPPENS IF I CONTINUE DRIVING THE RPM WILL SLIGHTLY GO OVER WHERE IT WAS WHEN THE CAR WAS DRIVING NORMALLY. NOW WHEN THIS HAPPENS AND I PULL OVER, 9 TIMES OUT OF 10 WHEN I DECIDE TO START THE CAR, THE WRENCH IMMEDIATELY ILLUMINATES AFTER PUTTING THE CAR IN GEAR AND PULLING OFF. SOMETIMES THE CAR WILL CRANK AND IMMEDIATELY SHUT OFF. SOMETIMES IT WILL NOT ILLUMINATE OR SHUT OFF BUT WHEN I PUT THE CAR IN GEAR AND PULL OFF, BUT, I WILL HAVE A ROUGH TAKE OFF OR IT WILL SHUT OFF IN THE MIDST OF DRIVING. *TR

09/26/2014
Components: STEERING
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

WHILE I WAS DRIVING ALL OF A SUDDEN I HAD NO CONTROL OF MY STEERING WHEEL. I ALMOST LOST ALL CONTROL OF MY CAR. I JUSTJ MISSED HITTING ANOTHER CAR AS I STRUGGLED TO PULL MY CAR TO THE SIDE OF THE ROAD. WHERE IS THE RECALL ON THIS,I COULD OF BEEN KILLED FOR A DEFECT I HAD NO CONTROL OF. IS FORD GOING TO WAIT TILL THERE IS A BUNCH OF FATALITIES? *TR

09/25/2014
Components: STEERING
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

THE POWER STEERING ABRUPTLY STOPPED WORKING WITHOUT ANY PRIOR ISSUES. I TOOK IT TO THE FORD DEALERSHIP AND ALTHOUGH THEY HAVE RECEIVED NUMEROUS COMPLAINTS, THEY INSIST THERE IS NO RECALL. THEY QUOTED $2000 TO REPAIR. IT IS DEFINITELY A SAFETY ISSUE AND A QUICK INTERNET SEARCH SHOWS THIS IS A HUGE RECURRING PROBLEM FOR 2010 FORD FUSION OWNERS AND THERE IS EVEN A LAWSUIT AGAINST FORD. WE CALLED FORD AND THEY ARE NOT WILLING TO TAKE ANY RESPONSIBILITY. *TR

09/25/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT GASOLINE WAS LEAKING FROM THE REAR PASSENGER SIDE WHEEL AFTER REFUELING THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE THE CONTACT WAS TOLD THERE WAS CRACK ON THE TOP OF THE FUEL TANK. THE VEHICLE WAS REPAIRED BY THE FUEL TANK BEING REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

09/24/2014
Components: ENGINE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WIFE CALLED ME AT 6.15 AM ON HER WAY TO WORK AND ADVISED THE CAR STALLED IN THE MIDDLE OF THE ROAD WRENCH LIGHT, SERVICE LIGHT ILLUMINATED. SHE WAS ABLE TO RESTART CAR AND CONTINUE DRIVING. THE NEXT 3 MINUTES THE CAR STALLED AGAIN WITH JUST THE WRENCH LIGHT ILLUMINATED. I TOLD HER NOT TO DRIVE THE CAR AND TO SEE IF IT WOULD START TO GET TO A SAFE PLACE. SHE WAS ABLE TO MOVE THE VEHICLE TO A SAFE PLACE. I WILL NOW BRING THIS VEHICLE TO A DEALER. THE TRANSMISSION IS ALSO JERKING, CLUNKING AND NOT SHIFTING PROPERLY. THERE IS CERTAINLY A TRANSMISSION AND ENGINE PROBLEM WITH THIS VEHICLE. PLEASE CONTINUE TO INVESTIGATE, RECALL OR HAVE FORD FIX THE ISSUE AT NO CHARGE TO THE CONSUMER. THANKS YOU *TR

09/24/2014
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

AS I WAS CRESTING A HILL, THE ENGINE BRIEFLY SEIZED, THE POWER STEERING FAILED, AND THE ADVANCETRAC LIGHT CAME ON. EVERYTHING RETURNED TO NORMAL TWO SECONDS LATER, EXCEPT FOR THE ADVANCETRAC LIGHT. THE LIGHT TURNED OFF AFTER THE NEXT START. MULTIPLE TIMES THEREAFTER, WHEN THE ENGINE HAS REPEATED STOPS/STARTS IN A SHORT SPAN OF TIME, THE ADVANCETRAC LIGHT COMES ON AND THERE IS A LOSS OF POWER STEERING. THE POWER STEERING RETURNS AFTER IDLING FOR A COUPLE OF MINUTES. *TR

09/24/2014
Components: STEERING
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

09/23/2014
Components: STEERING
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

TRAVELING ON INTERSTATE 65 MPH POWER STEERING FAILURE LOSS OF POWER ASSIST. STEERING BECOMS VARY DIFFICULT! *TR

09/23/2014
Components: SEATS
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

MY DRIVERS SIDE HEATED SEAT BEGAN TO GET WARMER THAN USUAL WHEN I WOULD USE IT. IT WOULD BECOME SO WARM THAT I WOULD HAVE TO TURN IT OFF BECAUSE IT WAS GETTING TOO HOT AND I WAS AFRAID THAT IT WOULD BURN ME. AFTER A FEW WEEKS OF THIS HAPPENING THE SEAT HEATER STOPPED FUNCTIONING PROPERLY ALL TOGETHER. I WOULD PRESS THE HEATED SEAT BUTTON AND IT WOULD ILLUMINATE FOR A FEW SECONDS (MAYBE 2-3) AND THEN SHUT OFF ON ITS OWN, AS IF SOMETHING WERE TRIPPING A FAULT. THE SEAT DOES NOT GET WARM AT ALL BEFORE THE SWITCH TURNS OFF AUTOMATICALLY. IT IS APPARENT BASED ON RESEARCH THAT THIS IS A VERY COMMON ISSUE WITH THE FORD FUSION IN ALMOST ALL YEARS. *TR

09/22/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

SUDDEN LOSS OF THROTTLE RESPONSE AT 30MPH DRIVING SPEED. VEHICLE SOON STALLED LOSING ENGINE POWER. CHECK ENGINE LIGHT ILLUMINATED. FORD OBD CODE P2111, THROTTLE ACTUATOR STUCK OPEN. REPLACED FAULTY THROTTLE BODY WITH NEW TO REMEDY SITUATION. ERASED OBD CODES. NO FURTHER PROBLEMS. THIS COMPLAINT WILL ALSO BE FORWARDED TO FORD CONSUMER RELATIONS. *TR

09/21/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/04/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE, THE VEHICLE COMPLETELY LOST POWER UNDER ACCELERATION. I TOOK IT TO A FORD DEALER AND THEY FIXED IT FREE OF CHARGE. THEY SAID THAT THEY ARE AWARE OF THE ISSUE, BUT HAVE NOT HAD TIME TO SEND OUT A RECALL YET. *TR

09/20/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

AS I WAS PARKING MY CAR, THE SERVICE ADVANCETRAC WARNING MESSAGE AND SERVICE POWER STEERING MESSAGE APPEARED ON THE DASH AND I LOST POWER STEERING. I ALMOST SLAMMED INTO ANOTHER CAR AS A LADY WAS ATTEMPTING TO EXIT THE CAR. LUCKILY MY BRAKES STILL WORKED. I SEE THERE ARE A LOT OF OTHER 2010 FUSION OWNERS WHO ARE EXPERIENCING THE SAME PROBLEMS. MY VEHICLE HAS 77,000 MILES ON IT CURRENTLY AND THAT SEEMS TO BE IN THE SAME RANGE AS THE OTHER OWNERS AT THE TIME OF THEIR STEERING FAILURES. FORD REALLY NEEDS TO MAKE A RECALL ON THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR, WORSE, KILLED. *TR

09/17/2014
Components: POWER TRAIN
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIFTH AND SIXTH GEAR SLIPPED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/16/2014
Components: STEERING
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

ONCE THE CAR WAS STARTED A MESSAGE CAME ON STATING POWER STEERING NEEDS SERVICE AND COULD NOT TURN THE STEERING WHEEL. ALSO A MESSAGE ABOUT SOMETHING TRAC APPEARED AS WELL. DEALER STATES THE STEERING RACK MUST BE REPLACED AT $1800 DOLLARS. *TR

09/15/2014
Components: STEERING
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I'M EXTREMELY CONCERNED ABOUT THE POWER STEERING FAILURE THAT JUST OCCURRED. THE VEHICLE ONLY HAS 70,000 MILES ON IT AND IS REGULARLY MAINTAINED BY THE FORD DEALERSHIP. I WAS TAKING MY DAUGHTER OUT TO DRIVE FOR HER FIRST TIME AND HAD THIS FAILURE OCCURRED WHILE SHE WAS BEHIND THE WHEEL I'M NOT SURE WHAT WOULD HAVE HAPPENED. LUCKILY IT WAS ME BEHIND THE WHEEL FIRST OTHERWISE THIS COULD HAVE ENDED TRAGICALLY. THIS ALSO APPEARS TO BE A PROBLEM THAT A NUMBER OF OTHER FORD FUSION OWNERS HAVE EXPERIENCED AND A RECOGNIZED PROBLEM IN OTHER MODELS THAT FORD HAS ALREADY RECALLED. PLEASE DO SOMETHING BEFORE SOMEONE IS HURT OR KILLED. *TR

09/12/2014
Components: STEERING
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND REQUIRED THE CONTACT TO USE EXCESSIVE FORCE TO MANEUVER. THE POWER STEERING INDICATOR ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

09/11/2014
Components: STRUCTURE
Incident Date: 09/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

INTERIOR DRIVER SIDE DOOR HANDLE BROKE WHEN ATTEMPTING TO OPEN. NORMAL PRESSURE WAS BEING APPLIED TO HANDLE WHEN THE BREAK OCCURRED. ABLE TO OPEN DOOR FROM EXTERIOR HANDLE IF WINDOW CAN BE ROLLED DOWN. THIS CAUSES GREAT CONCERN IF THERE IS AN EMERGENCY AND UNABLE TO EXIT VEHICLE. PART IS MADE OF A LOW GRADE BRITTLE PLASTIC, REPLACEMENT PARTS ARE OF THE SAME BRITTLE PLASTIC MATERIAL. SAME PART AS USED ON THE 2006 FUSION TO THE 2012 FUSION, WHICH ALL HAVE THIS FAILURE OF THE COMPONENT WHICH IS A GENUINE SAFETY CONCERN. *TR

09/11/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

ON 8/15/14 CAR SPUTTERED WHILE DRIVING AT 30-35 MPH AND SLOWED TO A STOP. WOULD NOT RE-START IMMEDIATELY BUT EVENTUALLY DID AFTER 10 MINUTES. IT THEN SPUTTERED AND STOPPED A COUPLE TIMES WITHIN A MILE OR TWO. THE AUTO MECHANIC DID NOT FIND ANY BAD COMPUTER CODES. HE DID CLEAN THE THROTTLE BODY AND REPLACED THE AIR FILTER. THE CAR RAN WELL WITHOUT ANY PROBLEM FOR 3 WEEKS AND 1,100 MILES. ON 9/11/14 THE CAR AGAIN SPUTTERED AND SLOWED TO A STOP. MY WIFE WAS ABLE TO RE-START IT. THE AUTO MECHANIC AGAIN FOUND NO BAD COMPUTER CODES. HE COULD NOT EXPLAIN THE CAUSE. WEB SEARCH REVEALED MANY OTHER DRIVERS WITH SIMILAR ISSUES WITH 2010 FORD FUSION FUEL SYSTEM. DEFINITELY A DANGEROUS CONDITION. *TR

09/10/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA4AR******
Summary

CAR LOST POWER AT 70 WHILE ON CRUISE ON THE HIGHWAY LOST SPEED AND DROPPED DOWN TO 40, WENT INTO LIMP MODE CHECK ENGINE LIGHT CAME ON SCANNED CAR CODE P2119 PRESENT FORD REPLACED (NO CHARGE) THROTTLE BODY AND MOTOR ASSEMBLY UNDER A CUSTOMER SATISFACTION PROGRAM 13B17. *TR

09/10/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2014
Crash: No
Fire: No
Summary

MY VEHICLE SUFFERED THE FORD CUSTOMER SATISFACTION PROGRAM FOR THROTTLE BODY FAILURE. THE VEHICLE WILL IDEL ROUGH THERE WILL BE A SURGE AND THEN THE VEHICLE WILL GO INTO "LIMP HOME MODE" . THIS HAPPENED WHILE TURNING AT LIGHTFROM A STOP. THE VEHICLE ACCELERATED THEN HESITATED THE A COMPLETE LOSS OF POWER WITH THE ENGINE LIGHT COMING ON. ATT HAT POINT THE CAR WAS IN "LIMP HOME MODE" THE THROTTLE POSITION SENSOR INSIDE THE THROTTLE BODY WAS THE PROBLEM. CONTACTED FORD AND MY VEHICLE IS NOT COVERED UNDER THEIR CUSTOMER SATISFACTION PROGRAM WHICH EXTENDED THE WARRANTY ON OVER 1 MILLION FOR VEHICLES. I BELIEVE FORD NEEDS TO EXTEND THIS "CSP" TO A LARGER RANGE OF VIN NUMBERS AND ASSEMBLY PLANTS. *TR

09/09/2014
Components: STRUCTURE
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE DRIVER SIDE INSIDE DOOR HANDLE HAS BROKEN THE LINKAGE BEHIND THE DOOR PANEL. THIS CAUSES THE DOOR NOT TO BE ABLE TO OPEN FROM THE INSIDE OF THE VEHICLE. THERE ARE HUNDREDS OF OWNERS EXPERIENCING THE SAME THING. IF I NEEDED TO EVACUATE MY VEHICLE, I CANT, AND COULD CAUSE MY DEATH... *TR

09/09/2014
Components: POWER TRAIN
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WAS DRIVING ON A BUSY CITY STREET WHEN THE CAR SUDDENLY LOST POWER. NO RESPONSE WHEN I GAVE IT GAS. TURNED ON HAZARD LIGHTS, TURNED OFF ENGINE. RESTARTED ENGINE, PUT IN DRIVE, TRIED TO MOVE - IT SHOOK VIOLENTLY AND NOISILY. WITH NO SHOULDER TO STREET, I WAS STRANDED IN TRAFFIC LANE UNTIL TOWTRUCK ARRIVED. HAD TO GO TO FORD DEALERSHIP, WHERE THEY PERFORMED "FIELD SERVICE ACTION 13B17." SERVICE ORDER SAID "REPLACE THROTTLE BODY AND REFLASH PCM." SINCE THEY DID NOT CHARGE FOR THE REPAIR, I ASKED IF THERE IS A RECALL ON THIS ISSUE. THE TECHNICIAN SAID THERE WAS A RECALL FOR RECALIBRATION OF THE PCM, BUT WITH A FIELD SERVICE ACTION THEY ONLY REPLACE THE THROTTLE BODY IF IT FAILS. INTERNET RESEARCH, INCLUDING THIS SITE, REVEALED THAT FORD WAS AWARE OF A THROTTLE BODY PROBLEM BUT RESPONDED ONLY BY EXTENDING THE WARRANTY ON IT. THE COMPANY CLAIMED THAT IN THE EVENT OF A PROBLEM, THE CAR WOULD GO INTO "LIMP HOME MODE." WHATEVER THAT MEANS, MY EXPERIENCE WAS THAT THE CAR SUDDENLY STOPPED IN TRAFFIC. HAD I BEEN ON AN INTERSTATE, PEOPLE MIGHT HAVE BEEN KILLED. AND I SEE, FROM THE HUNDREDS OF COMPLAINTS ABOUT THE SAME PROBLEM, THAT IT HAS INDEED HAPPENED ON MAJOR HIGHWAYS AND AT HIGH SPEEDS. IT IS UNCONSCIONABLE FOR FORD TO IGNORE A KNOWN SAFETY PROBLEM SUCH AS THIS UNTIL AFTER AN INCIDENT. UPON FURTHER INQUIRY, THE SERVICE WRITER AT THE DEALERSHIP CLAIMED THAT THERE IS NOW A RECALL FOR THE THROTTLE BODY PROBLEM, THAT THE NOTICES WERE "JUST SENT OUT" AND I JUST HAPPENED TO ARRIVE BEFORE GETTING ONE. AS YOU KNOW, AS OF TODAY, SEPTEMBER 9, 2014, THERE IS NO SUCH RECALL SHOWN ON THE FORD SITE (COULD NOT FIND ANY RECALL INFO) OR THE NHTSA SITE. A VEHICLE'S STOPPING DEAD WITHOUT WARNING IS A SERIOUS SAFETY HAZARD. WHY ARE THE AFFECTED VEHICLES NOT BEING RECALLED? *TR

09/08/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

JUST PURCHASED USED 2010 FORD FUSION SE (6CYL). AFTER 2 DAYS OF DRIVING, WAS ON THE INTERSTATE DRIVING APPROXIMATELY 75 MPH AND THE ADVANCE TRAC LIGHT CAME ON. I NOTICED THE POWER STEERING WAS GETTING STIFF. SHORTLY AFTER A "SERVICE POWER STEERING" MESSAGE APPEARED AND IT WAS EXTREMELY DIFFICULT FOR ME TO CONTROL MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF TO AN EXIT AND TURNED OFF THE VEHICLE. AFTER ABOUT A MINUTE, I TURNED THE VEHICLE BACK ON.THE ADVANCE TRAC LIGHT SENSOR WAS OFF BUT THE MESSAGE APPEARS "SERVICE POWER STEERING NOW". THE STEERING WHEEL WAS COMPLETELY LOCKED UP AND I WAS UNABLE TO DRIVE THE VEHICLE. THE DEALER I BOUGHT THIS VEHICLE FROM TOWED THE VEHICLE BACK TO THEIR LOT AND HAD THE PROBLEM DIAGNOSED. THEY WERE TOLD BY FORD THAT THE ELECTRIC POWER STEERING HAD TO BE "RESET". THEY "RESET" THE POWER STEERING, THE MESSAGE WAS CLEARED AND THE STEERING WAS GOOD. AFTER 2 WEEKS OF DRIVING, AGAIN I WAS ON THE SAME INTERSTATE GOING 75 MPH AND THE ADVANCE TRAC LIGHT APPEARED WITH THE MESSAGE "SERVICE POWER STEERING." LUCKILY, I WAS NEAR AN EXIT AND WAS ABLE TO SAFELY PARK MY VEHICLE AT A GAS STATION. THE DEALER AGAIN TOWED THE VEHICLE BACK TO THEIR SHOP AND IS WAITING TO FIGURE OUT WHAT TO DO. I FIND THIS EXTREMELY DANGEROUS AND I'M SURPRISED THAT A RECALL HASN'T BEEN MADE FOR THIS ISSUE ON THE FORD FUSIONS.IF YOU GOOGLE THE PROBLEM, YOU WILL SEE MULTIPLE FORUMS WITH PEOPLE COMPLAINING OF SAME ISSUE BUT ALL THE REPAIRS WERE DIFFERENT ON THEIR FORD FUSIONS. EITHER THE MODULE WAS REPLACED OR THE POWER STEERING RACK AND PINION WAS REPLACED. OF COURSE, NONE ARE WITHIN WARRANTY AND WERE PRETTY COSTLY.I SAW THAT A MASSIVE RECALL HAS BEEN MADE FOR THIS ISSUE IN THE FORD ESCAPES. I'M NOT SURE IF FORD IS WAITING FOR MULTIPLE FATALITIES TO OCCUR BEFORE THEY ADDRESS THIS ISSUE. I HOPE MY COMPLAINT HELPS.PLEASE FORD... ISSUE RECALL FOR THE FORD FUSIONS POWER STEERING! *TR

09/07/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TOOK CAR IN TO TROPICAL FORD IN ORLANDO FOR DRIVEABILITY RECALL. THEY CLAIMED TO REPROGRAM THE PCM. NOW ON SEPT. 6 THE CAR IS LOSING POWER AND STALLING OUT. ALSO THE WRENCH ICON IS SHOWING ON THE DASH WHICH IN THE MANUAL STATES THE ISSUE IS THE THROTTLE CONTROL/TRANSMISSION. I WILL HAVE THE CAR TOWED BACK TO THE DEALER SEPT. 8 TO HAVE REPAIRED. I SUSPECT IS ETB CONNECTIVITY PROBLEM, A LOT OF SIMILAR COMPLAINTS/RECALL REPAIRS ONLINE. *TR

09/07/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

WHILE DRIVING UNDER NORMAL CONDITIONS, THE POWER STEERING SYSTEM SUDDENLY FAILED. MESSAGES STATING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AS WELL. GREAT DIFFICULTY TURNING ON THE WINDY ROAD WITH FOUR KIDS IN CAR. FOUND NUMEROUS COMPLAINTS ONLINE. SEE OTHER FORD VEHICLES WERE RECALLED FOR SAME PROBLEM. WHY NOT FUSIONS? *TR

09/05/2014
Components: STEERING
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS DIFFICULT TO TURN CAUSING THE CONTACT TO APPLY EXCESSIVE FORCE IN ORDER TO CONTROL THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRIC MOTOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,540.

09/05/2014
Components: STEERING
Incident Date: 09/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WAS DRIVING TO WORK WHEN THE POWER STEERING FAILED ON A SIDE STREET WITH NO WARNING. I COULD NOT TURN THE VEHICLE AND ALMOST HIT ANOTHER VEHICLE AS I WAS TURNING INTO MY WORKPLACE. THE WARNING ON THE DASH MONITOR ADVISED "SERVICE POWER STEERING SOON" AND "SERVICE ADVANCETRAC SOON". VEHICLE ACTED NORMAL UPON RESTART AT THE END OF THE DAY THEN ON MY HOME DID IT AGAIN ON A VERY CURVY MOUNTAIN ROAD. I WAS BARELY ABLE TO MAINTAIN LANE CONTROL AND GET OFF THE ROAD. UPON RESEARCH OF THE ISSUE IT HAS BEEN CONFIRMED THAT FORD HAS HAD THOUSANDS OF COMPLAINTS OF THIS ISSUE AND NO RECALL HAS BEEN ISSUED FOR FUSIONS YET THE EXACT SAME ALL ELECTRIC STEERING IS USED IN OTHER MODELS THAT ARE RECALLED DUE TO EXTREMELY DANGEROUS DRIVING ISSUES. A FORD SERVICE MANAGER EXPLAINED TO ME THAT SYSTEM COULD COMPLETELY FAIL AT ANY MOMENT CAUSING A COMPLETE LOSS OF STEERING AND I NEEDED TO PARK THE VEHICLE UNTIL REPAIRED. HE ALSO ADVISED THEY SEE IT A LOT AND THE REPAIR COULD COST ABOUT $2000. MY CAR IS ONLY 4 YEARS OLD WITH 136,000 MILES ON IT. *TR

09/04/2014
Components: STRUCTURE
Incident Date: 09/03/2014
Crash: No
Fire: No
Summary

LOCKS LINKAGES AND LEVERS DRIVER INTERIOR DOOR HANDLE FAILED WHILE EXITING CAR AT GAS STATION. CAR REPAIRED BY MECHANIC (NOT FORD). HANDLE LINKAGE IS MADE OF CHROME PLATED PLASTIC WHICH ATTACHES TO LOCK/DOOR RELEASE CABLE. I HAD TO EXIT THE CAR BY ROLLING DOWN THE DRIVER'S WINDOW AND USED THE EXTERIOR DOOR HANDLE. LUCKILY THE INTERIOR LATCH FAILURE CAUSED THE DOOR LOCK MECHANISM TO FAIL IN THE UNLOCKED MODE RESULTING IN THE INABILITY TO LOCK THE CAR. INTERIOR LATCH MECHANISM COST 120.00 DOLLARS PLUS LABOR TO REPAIR. SAFETY CONCERN IS THAT I HAVE SEEN SEVERAL COMPLAINTS REGARDING THE INTERIOR DOOR LATCH FOR 2010 FUSIONS AT ABOUT 2-3 YEARS OLD. COULD THE PLASTIC BE DEGRADING DUE TO AGE OR HEAT? LIVING IN GA THE INTERIOR HEAT DURING THE SUMMER REACHES WELL OVER 100 DEGREES. SECOND SAFETY CONCERN IS THAT IF THIS FAILURE OCCURRED IN CONJUNCTION WITH A CRASH RESULTING IN CAR FIRE IT WOULD BE VERY DIFFICULT TO EXIT THE CAR BY CRAWLING OVER THE CONSOLE TO USE THE PASSENGER DOOR--LET ALONE THINKING TO ROLL-DOWN THE WINDOW TO USE THE EXTERIOR DOOR HANDLE. *TR

09/04/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: FAHP0HA1AR2******
Summary

TRAVELING ON N.J. PARKWAY...SUDDENLY, ENGINE JUST STOPPED WORKING AND I HAD NO CONTROL OF ACCELERATOR. HAD BEEN IN MIDDLE LANE AT THE TIME AND AS I TRIED TO GET TO SIDE OF ROAD CARS HAD TO SWERVE INTO AROUND ME BECAUSE OF THE SUDDEN LOSS OF SPEED. I REPORTED THIS TO DEALER, BUT SERVICE MANGER ACCREDITED THE PROBLEM TO WATER IN GAS LINE OR DIRT IN FILTER. AS OF THIS WRITING, A RECALL WAS ISSUED FROM THROTTLE BODY PROBLEMS, HAD IT REPAIRED 2 WEEKS AGO, BUT TODAY, SAME PROBLEM HAS RECURRED. *TR

09/03/2014
Components: VISIBILITY/WIPER
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FTEX1CM0DK******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VISORS CONTINUOUSLY FELL BLOCKING THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

09/01/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE ENGINE SUDDENLY WENT INTO IDLE AND IT WAS NOT POSSIBLE TO ACCELERATE. I WAS FORTUNATELY ABLE TO MAKE MY WAY OVER TO THE SHOULDER WITHOUT CAUSING AN ACCIDENT BEFORE THE CAR CAME TO A SHAKING HALT. THIS THEN HAPPENED 3 MORE TIMES AS I MADE MY WAY ON LOCAL ROADS TO A FORD DEALER. ALSO FORTUNATELY, THE DEALER REPAIRED MY CAR (REPLACED THROTTLE BODY AND REPROGRAMMED), WHICH WAS NO LONGER UNDER WARRANTY, FREE OF CHARGE. I DON'T KNOW WHY SUCH A POTENTIALLY LIFE THREATENING DEFECT HAS NOT BEEN THE SUBJECT OF A RECALL. *TR

08/30/2014
Components: SERVICE BRAKES
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE BRAKES ON MY 2010 FORD FUSION GO TO THE FLOOR AND I NEED TO PUMP THEM CONTINUOUSLY TO GET MY CAR TO STOP. WHEN IT FIRST HAPPENED I TOOK IT TO A SHOP AND THEY SAID IT DID NOT HAVE BRAKE FLUID. I HAD MY BRAKES FLUSHED AND BRAKE FLUID ADDED. THE BRAKES WERE GOOD FOR ABOUT TWO WEEKS AND THEN THEY AGAIN WENT TO THE FLOOR. I TOOK THEM INTO A BRAKE SHOP AND THEY DID A REVERSE BLEED, CHECKED MY PADS, MY ABS SYSTEM, MY MASTER CYLINDER, FLUSHED THEM AGAIN AND DID NOT FIND ANY LEAKS OR ANY PROBLEMS. MY BRAKES WORKED FOR ABOUT TWO DAYS AND THEN IT HAPPENED AGAIN. NOW IT IS A DAILY OCCURRENCE AND I DO NOT KNOW WHAT TO DO OTHER THAN REPLACE THE M/C WHICH I HAVE BEEN TOLD IS NOT BAD. NO LEAKING BEHIND IT OR AROUND IT. I AM AT A LOSS. SOMETHING IS WRONG WITH MY BRAKES AND I HAVE READ THAT OTHER 2010 FORD FUSION OWNERS HAVE HAD THIS PROBLEM. *TR

08/30/2014
Components: POWER TRAIN
Incident Date: 05/13/2014
Crash: No
Fire: No
Summary

WHILE DRIVING AT FREEWAY SPEED MY CAR COMPLETELY LOST ACCELERATION AND STARTED SHAKING AND JERKING (SURGING OUT OF CONTROL). THERE WAS NO THROTTLE RESPONSE AND CONTROL OF THE VEHICLE WAS GREATLY DIMINISHED. THIS SITUATION COULD LEAD TO FATAL CRASH AT HIGHWAY SPEED IN TRAFFIC. LUCKILY I WAS ABLE TO ROLL TO A STOP ON THE SHOULDER AND GET THE CAR TOWED HOME. *TR

08/27/2014
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

BEEN NOTICING THE CAR WOULD IDLE ROUGH FROM TIME TO TIME. WAS DRIVING HOME ON AUGUST 25, 2014 AND THE WRENCH LIGHT CAME ON, HAD NO ACCELERATION, EVEN PUT THE PEDAL TO THE FLOOR BOARD. PULLED OFF SHUT CAR DOWN, AND RESTARTED AND EVERYTHING WAS GOOD. DID NOTICE SOME MORE SPUTTERING ON THE DRIVE HOME. TOOK IT IN AUGUST 27, 2014 AND DEALER STATED IT WAS THE THROTTLE BODY SENSOR. $485.00 TO REPAIR THIS. I HAVE A 2005 FORD F150 ALSO AND STUCK $3,700 INTO IT LAST YEAR. THINKING THESE WILL BE THE LAST FORD PRODUCTS I WILL EVER OWN. I HAVE A 2002 TOYOTA CAMRY WITH 225,000, ONLY THING I EVER REPLACED, OTHER THAN REGULAR MAINTENANCE ITEMS, WAS THE WATER PUMP. *TR

08/26/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS VIOLENTLY JERKING AND WAS EXTREMELY DIFFICULT TO DRIVE. THE SENSOR ILLUMINATED FOR THE THROTTLE BODY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED AND REPLACED THE ELECTRONIC THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,212. UPDATED 10/8/14*CN THE CONSUMER STATED THE VEHICLE MODEL WAS NOT INCLUDED IN THE RECALL. UPDATED 3/26/2015 *JS

08/21/2014
Components: WHEELS
Incident Date: 05/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

NHTSA CAMPAIGN NUMBER 11V574000 NEEDS TO BE EXPANDED. MY 2010 FORD FUSION HAD A FRONT WHEEL STUD BREAK OFF ON THE DRIVERS SIDE AT APPROX. 43,500 MILES. THE DEALER AND FORD CUSTOMER CARE TOLD ME IT WASN'T UNDER THE RECALL BUT REPLACED IT IN "GOOD FAITH" SINCE THE CAR WAS ALREADY AT THE DEALER FOR A NON-RELATED RECALL. AT 63,688 A STUD BROKE OFF OF EACH OF THE FRONT WHEELS. DEALER AND FORD AGAIN TOLD ME IT WASN'T COVERED UNDER THE RECALL. THIS COST ME $267.58. AFTER MUCH COMPLAINING FORD DECIDED TO REIMBURSE ME FOR $167.58 AND CHARGE ME A $100 DEDUCTIBLE. NOW AT 81,000 MILES YET ANOTHER WHEEL STUD BROKE OFF OF THE DRIVERS SIDE FRONT WHEEL AND AGAIN THE DEALER AND FORD TELL ME I'M NOT COVERED UNDER THE RECALL. THE RECALL WAS FOR 2010 FUSIONS, WITH STEEL WHEELS BUILT AT THE HERMOSILLO PLANT - WHICH MINE WAS. THE RECALL DATE RANGE WAS DECEMBER 1, 2009 THROUGH NOVEMBER 13, 2010. MY VEHICLE BUILD DATE NOVEMBER 28, 2009 (WHICH WAS A SATURDAY) JUST 2 DAYS PRIOR TO THE BEGIN DATE. THIS VEHICLE WAS BUILT AT THE PLANT IN QUESTION AND IS EXPERIENCING THE PROBLEM AS SPECIFIED IN THE RECALL (A TOTAL OF 4 LUG STUDS HAVE BROKEN OFF WITH A POSSIBILITY OF 6 MORE BREAKING) BUT BECAUSE OF 2 DAYS (WHICH COULD VERY POSSIBLY BE A BACK-DATE FOR AN ACCOUNTING OR A PRODUCTION REPORT) FORD CLAIMS IT'S NOT COVERED BY THE RECALL. THIS IS FORD'S WAY OF IGNORING THEIR RESPONSIBILITY TO A VERY DANGEROUS SITUATION. THERE ARE NUMEROUS CLAIMS ON THIS SITE REGARDING THIS SITUATION. NHTSA SHOULD EXPAND THE RECALL AND REQUIRE FORD TO REPLACE ALL LUG STUDS (NOT JUST THOSE THAT ARE BROKEN AT THE TIME) ON THE ENTIRE 2010 PRODUCTION OF FUSIONS BUILT IN HERMOSILLO WITH STEEL WHEELS. THIS IS NOT ABOUT THE COST OF REPAIR, THIS IS TO PREVENT SERIOUS INJURY THAT FORD COULD PREVENT. *TR

08/21/2014
Components: STEERING
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

I WAS DRIVING TO WORK, I LIVE LESS THAN 5 MILES AWAY FROM MY WORK, AND I NOTICED THE LOW PRESSURE LIGHT CAME ON, I WENT ON TO WORK WHERE I DISCOVERED MY TIRE PICKED UP A NAIL. I CHANGED THE TIRE DURING A LUNCH BREAK AND DURING THAT BREAK AS I DROVE BACK TO WORK, THE SERVICE POWER STEERING NOW NOTIFICATION CAME ON AND THEN THE ADVANCE TRACK LIGHT CAME ON. IMMEDIATELY THE STEERING WHEEL LOCKED UP AND WAS HARD TO TURN LEFT OR RIGHT. I FEEL THIS ELECTRONIC POWER STEERING FAILURE IS A FAULTY PART. DIAGNOSIS FROM FORD STATES I NEED TO REPLACE THE PART DUE TO (FRICTION ELEMENTS DETECTED BY THE CONTROL MODULE) ($1700) I FEEL STUCK IN WHAT TO DO AS I FEEL NOTHING WAS WRONG EVER WITH MY POWER STEERING UNTIL THE LOW PRESSURE LIGHT APPEARED. FORD NEEDS TO RECALL THIS AS ITS DANGEROUS AND EXPENSIVE TO REPAIR. *TR

08/19/2014
Components: POWER TRAIN
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE RECEIVED UPDATED SOFTWARE IN 2010 FOR THE TRANSMISSION VIA THE RECALL. CONTINUED WITH THE SAME PROBLEM OF SHIFTING FROM PARK TO DRIVE AND AT HIGHER SPEEDS THE TRANSMISSION WAS SLIPPING. TOOK IT TO THREE SEPARATE DEALERS AND FINALLY THEY DID A VISUAL AND DISCOVERED THE TRANSMISSION WAS FRIED!!!! THERE WEREN'T ANY CODES OFF AT THE TIME EITHER. HAD TO GET A NEW TRANSMISSION IN 2011. PROBLEM STILL WAS OCCURRING, BUT NOT AS SEVERE. PROBLEM NOW IS IT'S GETTING WORSE AGAIN. TOOK IN CAR AGAIN AND WAS CHARGED 100 DOLLARS FOR A THEM TO CHECK IT AND NO CODES AND THEY SAY NO PROBLEM. I DO HAVE A PROBLEM. IT'S AN INTERMITTENT THING THAT I CAN'T DUPLICATE SPOT ON ALL OF THE TIME. I'M FRUSTRATED AND SCARED TO DRIVE THIS THING. ON TOP OF THAT THE DEALER HAS HAD THE CAR FOR 5 DAYS WITHOUT A RENTAL. FRUSTRATED THAT THEY RECALLED THE CAR FOR THE PROBLEM, BUT WITH THE SAME PROBLEM THEY CHARGE ME FOR LOOKING AT IT. SHOULDN'T HAVE TO GET A NEW TRANSMISSION EVERY 30,000 MILES. PLEASE ADVISE ON WHO TO CONTACT TO GET THIS RESOLVED. *TR

08/19/2014
Components: POWER TRAIN
Incident Date: 07/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I PARKED MY CAR ON A SLIGHT INCLINE. I GOT OUT, LIKE I HAVE DONE MANY TIMES, PUT MY CAR IN PARK. I LEFT THE ENGINE RUNNING AND WAS OUT GETTING MY DOG SOME WATER, PLACED THE WATER ON THE DECK AND TURNED TO GET IN MY CAR, I HEARD THIS POP OF A SOUND AND MY CAR STARTED ROLLING BACKWARD. IT STAYED ON THIS GOOD ROAD I HAD INTO MY GARDEN, GOING BACKWARD, I TRIED TO GET IN THE CAR AND STOP IT, BUT THE ANGLE OF ENTRY AND SPEED KEPT ME FROM DOING THAT. IT THEN TOOK A PATH OFF THE ROAD AND I WATCHED AS IT VANISHED INTO A GULLY, ABOUT 8 TO 12 FEET DEEP. IT COST ME APPROX $3800.00 TO REPAIR, PLUS RENTAL, PLUS WRECKER, PLUS CHECKING THE UNDER BODY AND TIRES, WHEELS. I WAS TOLD THAT THE GEARS HAD JUMPED LOOSE. IT WAS A HORROR SHOW, PLUS COSTLY, AND I WAS VERY LUCKY THAT IT WENT IN THE GULLY, INSTEAD OF THE YARD NEXT TO MY PROPERTY WHERE THREE KIDS WERE PLAYING. I HAVE HEARD OTHER SIMILAR STORIES, WHAT HAS OR IS BEING DONE TO CORRECT THIS PROBLEM?

08/19/2014
Components: STEERING
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING BACK HOME TO CINCINNATI, OHIO FROM LEXINGTON, KENTUCKY AT APPROXIMATELY 60 MPH, MY STEERING WHEEL STIFFENED UP. I AM A SMALL FRAME WOMAN AND IT WAS ALMOST UNREAL FOR ME TO GUIDE MYSELF TO SAFETY. I FRANTICALLY JUMPED OUT OF MY CAR BECAUSE I SAW MY WHOLE LIFE FLASH BEFORE MY EYES. I CALLED A FRIEND OF MINES WHO CAME TO GET ME AND MY CAR AND TOOK IT TO A REPAIR SHOP. THEY QUOTED A PRICE OF $2200 FOR RACK AND PINION. A FOUR YEAR OLD CAR SHOULD NOT BE COSTING ME THIS AMOUNT OF MONEY SO SOON ESPECIALLY AFTER READING THESE FORUMS AND SEEING THAT THIS HAS BEEN A PROBLEM FOR A WHILE. WHY HASN'T A RECALL BEEN MADE FOR THIS DEADLY, LIFE-THREATENING PROBLEM? I HAVE A FIVE YEAR OLD DAUGHTER. WHAT IF SHE WAS IN THE CAR WITH ME?!!! THANK GOD SHE WASN'T. *TR

08/17/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

NOTICED FUEL SMELL AND FUEL ON GROUND AFTER FILLING UP CAR. TOOK CAR TO DEALERSHIP AND THEY CHECKED UNDER THE CAR AND SAID THE GAS TANK MAY HAVE A CRACK ON THE TOP. SUGGESTED TO ONLY FILL UP HALF WAY AND TANK SHOULD NOT LEAK. WE FILED A COMPLAINT WITH FORD AND ARE WAITING FOR REPLY. *TR

08/14/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

JUST AFTER STARTING THE CAR AND PULLING OUT TO DRIVE, THE WRENCH LIGHT COMES ON....THEN WHILE DRIVING THE ACCELERATION STOPS AND GOES TO 20 MILES PER HOUR OR LESS, THEN KICKS IN AND ACCELERATES AND DOES THE SAME THING AGAIN....I PULL OVER AND TURN OFF THE CAR, START THE CAR AGAIN, THE WRENCH LIGHT GOES OUT THEN THE CAR OPERATES NORMALLY. TOOK IT TO MCFARLAND FORD IN EXETER NH, AFTER READING INFORMATION ABOUT THROTTLE BODY MALFUNCTION. WAS DOING THE EXACT THING EVERYONE ELSE SAID THEIR CAR WAS DOING. WAS TOLD THAT THERE WAS A RECALL DUE TO THROTTLE BODY AND TO BRING THE CAR IN AT NO COST....COMPANY EXTENDED WARRANTY TO 10 YEARS OR 150,000 MILES. WHILE IT WAS THERE BEING "FIXED", THE MANAGER SAID HE COULDN'T COME UP WITH THE CODE FOR THE THROTTLE BODY, BUT A CODE THAT IS RELATED TO THE THROTTLE BODY CAME UP AND IS ABLE TO REPLACE THE THROTTLE BODY IF ANYTHING RELATED TO THROTTLE BODY COMES UP, SO HE REPLACED THE THROTTLE BODY. THE MANAGER PROCEEDED TO SAY IF THE WRENCH LIGHT COMES BACK ON, WE WOULD NEED TO BRING IT IN AGAIN BUT THIS TIME IT WILL COST. WELL, THE WRENCH LIGHT JUST CAME BACK ON AGAIN, TWO DAYS AFTER IT WAS "FIXED". *TR

08/14/2014
Components: STEERING
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE CAR RAN OK THIS MORNING. I DROVE FOR ABOUT 10 MINUTES WITHOUT ISSUES. THEN I SAW A MESSAGE INDICATING "SERVICE ADVANCETRAC" ON THE CONSOLE AND IT WENT OFF BY ITSELF A FEW SECONDS LATER. THE SAME INDICATOR CAME BACK AGAIN AND STAYED ON FOR SOME TIME. I RESET THE INDICATOR AND KEPT DRIVING. I DID NOT NOTICE ANY ISSUES WITH DRIVING THEN. ABOUT 20 MINUTES LATER, THE CONSOLE READ "POWER STEERING ASSIST FAULT" AND RIGHT AWAY THE STEERING GOT VERY TIGHT. STEERING WAS OK UNTIL THEN. I DO NOT RECALL THE "POWER STEERING ASSIST FAULT" INDICATOR GOING OFF WITH A TURN AS SUCH. IT WAS ON A STRAIGHT ROAD. I PULLED OVER AND KILLED THE ENGINE POWER, OPENED THE DOOR AND STARTED THE ENGINE UP AGAIN IN ABOUT 5 SECONDS. THE INDICATOR WAS GONE AND THE STEERING WAS NORMAL. I STARTED DRIVING AND WHEN I MADE A LEFT TURN, THE INDICATOR CAME BACK AGAIN AND STEERING FELT VERY STIFF. WHEN THE STEERING GETS STIFF, IT IS VERY DIFFICULT TO TURN AND NEEDS A LOT OF MANUAL FORCE TO MAKE ANY TURNS OR MAKE SMALL CHANGES. *TR

08/13/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ELECTRONIC POWER STEERING FAILURE; NEVER WORKED AGAIN. THE CAR MAKES A LOUD POPPING/ CLICKING WHEN TURNING SHARPLY AT LOWER SPEEDS, ESPECIALLY WHEN TURNING RIGHT. *TR

08/13/2014
Components: STEERING
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED. AN INDEPENDENT MECHANIC STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED AND REFERRED THE CONTACT TO A DEALER TO REPROGRAM THE COMPUTER AND REPAIR THE VEHICLE. THE DEALER STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

08/12/2014
Components: POWER TRAIN
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I HAD JUST WENT THRU A GREEN LIGHT AND MY CAR FELT LIKE SOMEONE HAD A ROPE TO THE BACK OF IT AND WAS PULLING ME BACK AS I WAS TRYING TO ACCELERATE. I THEN NOTICED THE WRENCH LIGHT ON. I MADE IT TO WORK AND WHEN I WAS BACKING IN TO MY PARKING SPACE I FELT IT TUG AGAIN. WHEN I GOT INTO WORK, I GOOGLED THE PROBLEM AND THIS IS WHAT I CAME UP WITH. MY CAR BARELY HAS 60,000 MILES ON IT AND HAS BEEN A GREAT CAR AND I'M HOPING THIS DOESN'T COST ME ALOT OF MONEY TO FIX. *TR

08/11/2014
Components: STEERING
Incident Date: 05/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER AND THE POWER STEERING MOTOR WAS REPLACED. ONE YEAR LATER, THE FAILURE RECURRED. THE DEALER WAS CURRENTLY REPAIRING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 10/7/14*CN UPDATED 3/25/2015 *JS

08/11/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING ON THE INTERSTATE AT APPROX. 55 MPH, WITH CRUISE CONTROL ACTIVATED. THE VEHICLE SUDDENLY DEACTIVATED T HE CRUISE CONTROL AND STARTED SLOWING DOWN. WRENCH LIGHT CAME ON, AND IT STOPPED RESPONDING TO PRESSING OF THE ACCELERATOR. I STEERED THE VEHICLE OFF THE INTERSTATE AND ON TO AN EXIT RAMP, WITH BRAKES AND STEERING UNAFFECTED. WHEN I PUT IT IN PARK, THE ENGINE WAS SPUTTERING AND THE CAR SHAKING. AFTER SHUTTING OFF THE ENGINE AND RESTARTING, THE VEHICLE RAN NORMALLY WITHOUT WARNING LIGHTS. REPAIR SHOP EMPLOYEES SAID IT WAS PROBABLY THE THROTTLE BODY, BUT BECAUSE THE CAR COMPUTER HAD NOT RECORDED THE CODES, THEY WEREN'T SURE. *TR

08/08/2014
Components: SERVICE BRAKES
Incident Date: 07/17/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CONTACT CRASHED TWICE DUE TO THE FAILURE. THE CONTACT SUSTAINED A FRACTURED RIGHT FOOT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

08/08/2014
Components: STEERING
Incident Date: 08/07/2014
Crash: No
Fire: No
Summary

POWER STEERING ASSIST PROBLEM BEGAN TO DISPLAY, STOPPED FOR FUEL AND THE CAR BECAME ALMOST IMPOSSIBLE TO STEER... FORD "BAUGH" DEALERSHIP IN CLANTON, AL INTERPRETED THAT THE POWER STEERING MODULE WAS COMPLETELY OUT AND THE STEERING ASSIST FAILED. *TR

08/07/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

I WAS DRIVING HOME AND THE DOING ABOUT 45 MPH ON THE EXPRESS WAY APPROACHING THE EXIT RAMP THE POWER STEERING JUST WENT OUT. *TR

08/04/2014
Components: STEERING
Incident Date: 06/01/2012
Crash: No
Fire: No
Summary

I WAS DRIVING AT SPEEDS AROUND 45 WHEN THE "ADVANCE TRACK" WARNING APPEARED, AT WHICH TIME I LOST POWER STEERING, THE DAY I BOUGHT THE CAR USED. IT'S HAPPENED A TOTAL OF AROUND10 TIMES WHILE DRIVING. ONCE WHILE I WAS TRAVELING AT HIGHWAY SPEEDS. IF THE CAR WAS TURNED OFF THEN BACK ON, IT WOULD CLEAR THE FAULT OUT. SINCE THIS HAS HAPPENED, THE CAR HAS SUFFERED A COMPLETE LOSS OF POWER STEERING. WHEN I TOOK THE CAR TO THE DEALER PRIOR TO THE COMPLETE LOSS OF POWER STEERING, THEY TOLD ME THAT THEY COULDN'T REPLICATE THE ISSUE, THERE FOR COULDN'T FIX ANYTHING UNDER WARRANTY. I HAVEN'T TAKEN THE CAR IN FOR REPAIR NOW BECAUSE THERE SHOULD BE A RECALL AND NOW IT'S NO LONGER COVERED UNDER WARRANTY. SO MANY PEOPLE ARE HAVING THE SAME ISSUE, IT SEEMS TO BE A PROBLEM WITH THE FUSION. IT'S DANGERS BECAUSE IT HAPPENS UNEXPECTEDLY AND SOMETIMES WHILE IN THE MIDDLE OF A TURN, LIKE WHAT HAS HAPPENED TO ME TWICE OUT OF THE 10 TIMES. I FEEL THAT THE FACT THAT I'M A COMMERCIAL DRIVER ONLY HELPED ME TO KNOW WHAT TO DO. NOT EVERYONE HAS THE SKILLS THAT I DO, SO IF THIS HAPPENED TO MY MOTHER-IN-LAW, IT WOULD MOST LIKELY RESULT IN A CRASH. *TR

08/04/2014
Components: POWER TRAIN
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED AND STALLED. THE CONTACT STATED THAT THE VEHICLE WOULD POWER ON BUT WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

08/04/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/04/2014
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO VEHICLE THROTTLE BODY MALFUNCTION. *SMD THE CONSUMER STATED IF THE THROTTLE BODY MALFUNCTIONED, IT COULD CAUSE THE VEHICLE TO STALL. *JB

08/04/2014
Components: WHEELS
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

THE WHEEL STUD BROKE ON THE PASSENGER FRONT WHEEL CAUSING THE FRONT END TO VIBRATE.. THIS IS THE FIFTH TIME THIS HAS BEEN REPAIRED ON THIS VEHICLE. I CONTACTED FORD TODAY AND WAS TOLD SINCE THE RECALL WAS PERFORMED ON THIS ISSUE THERE IS NOTHING THAT CAN DO AT THIS POINT.. *TR

08/03/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING AT 35 MPH WHEN I LOST THE THROTTLE. THE ENGINE KEPT RUNNING BUT WITHOUT ACCELERATION. I PULLED INTO A PARKING LOT RESTARTED AND CONTINUED. THE NEXT DAY WHILE DRIVING 55 MPH AT THE INTERSECTION OF TWO MERGING EXPRESSWAYS THE THROTTLE STOPPED WORKING. I WAS ABLE TO STOP IN THE VEE JUST AS THE EXPRESSWAYS MERGED. IT WAS EXTREMELY DANGEROUS. HAD IT HAPPENED 200 YARDS AHEAD I MAY HAVE BEEN STUCK IN THE MIDDLE LANE OF THE ROAD. FORD FIXED THE PROBLEM BUT I AM AFRAID THAT AN INEXPERIENCED DRIVER COULD HAVE HAD A FATAL ACCIDENT. THIS IS TOO DANGEROUS AN OCCURRENCE NOT TO HAVE A RECALL. *TR

08/02/2014
Components: STEERING
Incident Date: 08/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

COMPLETE LOSS OF POWER STEERING. NOT SAFE! *TR

07/31/2014
Components: POWER TRAIN,ENGINE
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THIS CAR HAS CONTINUALLY HAD MULTIPLE PROBLEMS. WE BOUGHT THE CAR IN APRIL OF 2012 AND LESS THAN A YEAR LATER WE WERE TOLD WE NEEDED A NEW TRANSMISSION AFTER WE BEGAN LOSING POWER DURING OPERATION (A SERIOUS SAFETY CONCERN!). THE CAR STALLS OUT, THE WRENCH LIGHT (AND SOMETIMES THE ENGINE LIGHT) COMES ON AND THE CAR LOSES POWER AND SHAKES. TWO TRANSMISSIONS LATER, THE PROBLEM STILL PERSISTS. HAPPENING AGAIN YESTERDAY (A WEEK AFTER WE HAD A NEW TRANSMISSION PUT IN). THERE IS NO CODE FOR THE DEALER TO RECOGNIZE. THE ONLY THING WE KEEP GETTING FROM THIS CAR IS THE STRESS OF FAILURE AND SERIOUS SAFETY CONCERNS. *TR

07/30/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING NORMALLY WHEN THE VEHICLE LOST ALL POWER. I WAS FORCED TO PULL OVER ON A 2 LANE HIGHWAY WITH NO SHOULDER. CAR SHOOK VIOLENTLY AT IDLE. TURNED THE CAR OFF AND RESTARTED IT AND THE PROBLEM SEEMED TO GO AWAY. HAPPENED AGAIN A MILE OR SO LATER. *TR

07/29/2014
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

THE FIRST TIME IT HAPPENED, I HAD JUST REVERSED OUT OF DRIVEWAY, PUT VEHICLE INTO DRIVE AND NOTHING HAPPENED WHEN I PRESS THE GAS PEDAL....WITH 10 YEAR OLD DAUGHTER IN CAR. FAIRLY BUSY STREET, TRAFFIC COMING BOTH WAYS, MANAGED TO LIMP TO SIDE OF ROAD WITH FLASHERS ON. QUICK SCAN OF DASH SHOWED A WRENCH SHAPED WARNING LIGHT. CHECKED OWNERS MANUAL, SHUT CAR OFF, BACK ON, SEEMED TO CORRECT ITSELF.2 OR 3 DAYS LATER, WIFE WAS DRIVING CAR, BUSY AREA NEAR LOCAL MALL WHEN SAME THING HAPPENED, TOLD HER TO TURN VEHICLE OFF, WAIT A MINUTE A RESTART, AGAIN PROBLEM SEEMED TO RESOLVE ITSELF. AFTER THAT, REMEMBERED I HAD GOTTEN A LETTER FROM FORD, FOUND IT AND TO MY "SURPRISE" IT WAS A CUSTOMER SERVICE PROGRAM 13B17, RE: THROTTLEBODY ISSUES. HAD "RECOMMENDED" SERVICE, REPROGRAMMING OF PCM, THAT WAS JULY;Y 11, 2014 DROVE FINE FOR A COUPLE OF WEEKS, BUT HAS HAPPENED AGAIN WITH AN ALARMING FREQUENCY. TODAY ALONE, HAD TO STOP, RESTART VEHICLE 3 TIMES DURING WHAT SHOULD HAVE BEEN A 10 MINUTE RIDE, WHICH TO ABOUT 30 MINUTES. FORD NEEDS TO OWN THIS PROBLEM BEFORE SOMEONE IS KILLED! *JS

07/29/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

VEHICLE BROKE DOWN LAST EVENING, STALLED WITH WRENCH LIGHT AND ENGINE LIGHT WHILE DRIVING IN TRAFFIC. WAS ABLE TO SAFELY COAST TO THE SIDE OF THE ROAD AND HAVE VEHICLE TOWED TO DEALERSHIP. DEALER HAS DIAGNOSED FAULTY ELECTRONIC SIGNAL IN THE THROTTLE BODY. DEALER HAS OFFERED TO REPLACE THE THROTTLE BODY FOR $397. (NOTE: MAFS WAS REPLACED IN THIS VEHICLE IN JANUARY, 2010, ONLY A COUPLE OF WEEKS AFTER I BOUGHT IT -- NOT SURE IF THAT IS RELEVANT OR NOT.) FORD CURRENTLY HAS CUSTOMER SATISFACTION PROGRAM #13N03 FOR EXTENDED WARRANTY COVERAGE ON THROTTLE BODIES FOR OTHER 2010 FUSIONS, BUT THEY INFORMED ME THAT MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM. PERHAPS IT WOULD BE WISE FOR FORD TO TAKE A SECOND LOOK TO DETERMINE IF THEIR CURRENT CUSTOMER SATISFACTION PROGRAM NEEDS TO BE EXPANDED? *JS

07/29/2014
Components: AIR BAGS
Incident Date: 07/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

07/29/2014
Components: STEERING
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

I WAS DRIVING TO WORK, ON A STRAIGHT STRETCH OF ROAD AT ABOUT 25 MILES AN HOUR, WHEN A "SERVICE ADVANCTRAC" WARNING LIGHT CAME ON, AS WELL AS A POWER STEERING FAULT. I LOST POWER STEERING AT THAT POINT. LUCKILY I WAS ABLE TO PULL OVER INTO A PARKING LOT, AND THEN I DROVE HOME WITH MY HAZARD LIGHTS ON. THE CAR WAS OUT OF WARRANTY SO WE TOOK IT TO A LOCAL SHOP, WHO LOOKED AT THE CODES AND THE CAR AND DIAGNOSED IT AS A FAULTY RACK AND PINION. THEY REPLACED THAT (AT A COST OF $1500) AND THE POWER STEERING NOW WORKS AGAIN, BUT I AM NOT COMFORTABLE DRIVING IT ANY LONGER. WHAT IF THIS HAPPENS AGAIN WHILE I AM TURNING OR MERGING ONTO A FREEWAY? SCARY, SCARY THOUGHT. THIS NEEDS TO BE ADDRESSED BY FORD AND A RECALL MADE. *JS

07/29/2014
Components: STEERING
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

RECEIVED "POWER STEERING ASSIST FAILURE" INTERMITTENT WARINGS LAST MONTH (JUNE) WHEN STARTING CAR. TOOK CAR TO DEALERSHIP, DIAGNOSTICS /TROUBLESHOOTING FAILED TO IDENTIFY PROBLEM. PROBLEM WAS CONSISTENTLY CLEARED BY TURNING OFF ENGINE AND RESTARTING. ON 28 JULY, POWER STEERING WAS LOST COMPLETELY DURING ENGINE START AND SUCCESSIVE RESTARTS FAILED TO CLEAR THE "POWER STEERING ASSIST FAILURE" FAULT. ALSO RECEIVED "SERVICE ADVANCE TRAC" WARNING. CAR WAS TOWED TO DEALERSHIP. DIAGNOSTICS DETERMINED THE ELECTRONIC STEERING RACK NEEDED TO BE REPLACED. REPAIR ESTIMATE IS $2000! HAD CAR FOR LESS THAN THREE YEARS AND CAR ONLY HAD 78,000 ON IT. (FORD CERTIFIED PRE-OWNED MODEL.) VERY DISAPPOINTED WITH THIS CAR. WORST FORD CAR I'VE OWNED. CURSORY WEB SEARCHES ON THIS POWER STEERING PROBLEM REVEALS A MYRIAD OF OCCURRENCES FOR THE 2010 FUSION. THIS SUDDEN LOSS OF POWER STEERING REPRESENTS A SERIOUS SAFETY ISSUE. IT'S JUST A MATTER OF TIME BEFORE THIS RESULTS IN FATALITIES. NHTSA WEBSITE CURRENTLY INDICATES 120 COMPLAINTS REGARDING THE POWER STEERING FAILURE ON THE 2010 FORD FUSION (MORE THAN 10% OF ALL THE COMPLAINTS AGAINST THE CAR). WHY HASN'T THERE BEEN A RECALL OR TSB ISSUED FOR THIS PROBLEM? FORD EXPERIENCED A SIMILAR PROBLEM WITH THE ELECTRONIC POWER STEERING IN THE ESCAPE AND RECALLED OVER 1 MILLION CARS IN MAY. *JS

07/27/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS DRIVING ON AN INTERSTATE GOING 65 MPH WHEN MY GAS PEDAL STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND LET THE CAR RUN FOR ABOUT 1O MORE MINUTES BEFORE IT STALLED OUT.THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. BEFORE I CALLED FOR A TOW I RESTARTED THE CAR AND WHEN I DID, IT RAN FINE. *JS

07/26/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS DRIVING ON AN INTERSTATE GOING 70+ MPH WHEN MY GAS PEDDLE STOPPED WORKING, IT WOULD NOT MAKE MY CAR ACCELERATE. THE RPMS DROPPED DOWN TO 1000-1500 AND MY CAR IMMEDIATELY STARTED TO SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD AND AS I SLOWED DOWN THE CAR JUMPED AND ACTED LIKE IT WAS STALLING OUT. THE WRENCH LIGHT ON THE DASH ALSO ILLUMINATED. I PUT THE CAR IN PARK AND TURNED OFF THE IGNITION, THINKING THAT MY CAR WAS BROKEN DOWN AND I WAS GOING TO HAVE TO GET IT TOWED. I THOUGHT TO RESTART THE CAR AND WHEN I DID, IT RAN FINE. UNTIL 3 DAYS LATER WHEN IT REPEATED THE SAME SYMPTOMS, 3 TIMES IN ONE DAY. IT HAS NOW BEEN A WEEK AND I HAVE HAD COUNTLESS TIMES WHERE THIS HAS HAPPENED, MANY TIMES ON THE INTERSTATE, OR BUSY ROADS. JUST TODAY IN A 2 MILE STRETCH THIS HAPPENED 4 TIMES! *TR

07/24/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING ON A STATE ROAD AT A RATE OF APPROXIMATELY 55 MPH, AS I WAS SLOWING DOWN TO ENTER AN EXIT THE POWER STEERING FAILED AND I ALMOST CRASHED INTO THE CEMENT BARRIER AS THE STEERING WHEEL LOCKED UP AND WAS EXTREMELY DIFFICULT TO TURN. *TR

07/23/2014
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

POWER STEERING SUDDENLY FAILED WITH NO PRIOR WARNING WHILE IN REVERSE. ELECTRONIC POWER STEERING RACK FAILED AFTER ONLY 80K MILES ON CAR. PURCHASED NEW FROM FORD DEALER. 2ND MAJOR ISSUE WITH THIS CAR. THE FIRST WAS THE ELECTRONIC THROTTLE BODY. THIS YEAR AND MODEL HAVE SO MANY ISSUES. JUST A QUICK GOOGLE SEARCH WILL TELL YOU THAT. *TR

07/22/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON THE HIGHWAY THE ACCELERATOR SUDDENLY STOPPED WORKING AND HAD TO PULL OVER IN HIGH SPEEDS WHEN MY VEHICLE COULD NOT ACCELERATE. WAS TOWED AND AUTOBODY SHOP FOUND THAT THE CAR WAS IN "LIMP MODE". ENGINE CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM (TAC) STUCK OPEN. DIAGNOSIS SHOWS AN INTERNAL FAULT WITH THROTTLE POSITION SENSOR CIRCUIT. *TR

07/22/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 05/16/2012
Crash: No
Fire: No
Summary

WHEN I PURCHASED THE VEHICLE AT 43,000 MILES A CHECK FUEL FILL INLET WARNING APPEARED. I MAIN TENDED THE INLET SYSTEM AND THE WARNING AND CHECK ENGINE LIGHT WOULD DISAPPEAR. AS TIME WENT ON I NOTICED THAT WHEN I WOULD MERGE ONTO A BUSY HIGHWAY, MY CAR WOULD BARELY MOVE. I HAVE COME VERY CLOSE TO DEATH AND CAUSING OTHERS INJURIES BECAUSE OF THIS. I HAD THE THROTTLE BODY CHECKED AFTER THE RECALL AND THE MECHANIC SAID THAT THE THROTTLE WASN'T THE ISSUE. A P0456 APPEARED AND THAT MEANS A SMALL EVAPORATE LEAK. I ASKED THE DEALERSHIP IF THEY PERFORMED A SMOKE TEST AND HE SAID NO. AFTER PAYING 90$ FOR A DIAGNOSTIC FEE THAT WASN'T PERFORMED ACCORDINGLY TO THE TAB BULLETIN, I BECAME VERY ANGRY AND FRUSTRATED WITH FORD. EVERY IME I SWITCH GEARS OR EVEN ACCELERATE MY CAR JERKS SO HARD THAT I HEAR WHAT IS MY ENGINE OR TRANSMISSION LOUDLY SHIFTING. THIS PAST WEEK MY CAR WON'T START. IT TAKES 15-20 SECONDS TO TURN ON. AFTER SOMEONE JUMPED THE VEHICLE WHEN I WAS STUCK AT WORK, MY CHECK ENGINE LIGHT DISAPPEARED, MY SYNC AND VOICE FEATURED DISAPPEARED, AND NOW I CAN'T EVEN CHARGE MY PHONE! ALSO, THE AIR CONDITIONER QUIT WORKING AS WELL. I FEEL AS THOUGH ALL OF THE CARS FUNCTIONS ARE DELETING THEMSELVES FROM THE CAR. I DO NOT FEEL SAFE IN THIS VEHICLE AND I CANNOT CONTINUE TO WORK BECAUSE OF IT. HOW CAN I PAY FOR AN EXPENSIVE REPAIR WHEN I CAN'T DRIVE TO MAKE THE MONEY? I TAKE VERY GOOD CARE OF THE VEHICLE AND DO NOT FEEL FINANCIALLY RESPONSIBLE FOR THIS POORLY MANUFACTURED CAR. THEY NEED TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE GETS HURT OR EVEN SOMETHING WORSE. *TR

07/22/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I WAS DRIVING ON THE INTERSTATE THE WRENCH LIGHT CAME ON N THE CAR KINDA JUST GOT STUCK IN MOTION SOMEONE ALMOST SLAMMED IN THE BACK OF ME IT JERKED WON'T KEEP GEARS AFTER I TOOK IT TO THEM THEY SAID THEY WON'T FIX IT AND MADE IT WORSE AND THERE ARE RECALLS ON ALL THE STUFF THAT'S GOING WRONG WITH MY CAR AND THEY MISDIAGNOSED WHAT WAS WRONG WITH IT I WILL N EVER PURCHASE FROM FORD AGAIN! *TR

07/22/2014
Components: POWER TRAIN
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

WRENCH LIGHT WENT ON IN 2010 FORD FUSION V6 SEL. VEHICLE HAD TROUBLE ACCELERATING WHEN GAS PEDAL WAS PUSHED. RPM'S WERE SPORADIC AND TRANSMISSION WAS NOT PROPERLY FUNCTIONING. FELT LIKE GEARS WERE JUMPING BACK AND FORTH. CAR WAS JERKY AND WOULD ONLY ACCELERATE A LITTLE IF PEDAL WAS PUSHED ALL THE WAY DOWN. WHEN I GOT VEHICLE HOME I TURNED OFF THE CAR AND LEFT FOR ABOUT AN HOUR. I STARTED VEHICLE AGAIN AND LIGHT WAS OFF AND RODE FINE. *TR

07/21/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2014
Crash: No
Fire: No
Summary

CAR STALLED ALL OF A SUDDEN TRAVELING 70 MPH IN THE MIDDLE LANE OF A 3 LANE HIGHWAY. THE THROTTLE WENT INTO LIMP MODE AND I WAS FORCED TO ABRUPTLY PULL OFF TO THE SIDE OF THE ROAD WHERE THE CAR SPUTTERED WITH THE WRENCH LIGHT ON THE DASH. I STARTED THE CAR AGAIN, THE WRENCH LIGHT WENT AWAY AND THE ENGINE STARTED PROPERLY. I DIAGNOSED THE COMPUTER SYSTEM AND GOT TWO CODES, P2111 AND P2112. THE THROTTLE BODY IS GETTING STUCK OPEN AND STUCK CLOSED CAUSING THE CAR TO GO INTO LIMP MODE. THIS IS VERY DANGEROUS FOR ANYONE TRAVELING ON A BUSY ROAD AND COULD DEFINITELY CAUSE INJURY IF SOMEONE IS UNABLE TO REACT TO THE SITUATION DUE TO THEIR CAR BEING INOPERABLE. *TR

07/20/2014
Components: POWER TRAIN
Incident Date: 07/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AFTER LETTING THE CAR SIT OVER NIGHT, THE TRANSMISSION FLARED FOR THE FIRST FEW SHIFTS. THE CAR THEN BECOMES A BIT JERKY WHEN SHIFTING GEARS.. *TR

07/17/2014
Components: STEERING
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND LOST POWER STEERING. THE VEHICLE WAS ABLE TO RESTART AN HOUR LATER AND RESUMED TO NORMAL. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 52,800.

07/16/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA4AR******
Summary

WE HAVE HAD AN ABNORMAL FUEL SMELL AND LEAKAGE FROM THE GAS TANK AREA. WE HAVE MENTIONED THIS TO THE FORD DEALERSHIP ON A FEW OCCASIONS. WE WERE TOLD THERE WAS A NOTICE OF RECALL #13S04 BUT WHEN WE TALKED TO THE DEALERSHIP WE WERE TOLD THIS WAS NOT FOR OUR BUT FOR A 2013. WHY ARE THEY NOT TAKING CARE OF THE SAME PROBLEM FOR THE EARLIER MODEL. WE HAVE NOW TAKEN OUR CAR IN FOR 2 OTHER RECALLS AND FIND THIS IS A VERY DANGEROUS AND POSSIBLE LIFE THREATENING PROBLEM. *TR

07/15/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/14/2014
Crash: No
Fire: No
Summary

I WAS DRIVING MY FUSION DOWN A 45 MPH LOCAL ROAD WHEN IT STARTED SHAKING AND THE ACCELERATOR STOPPED WORKING. I PULLED OVER THE SIDE OR THE ROAD, STOPPED THE CAR, TURNED OFF THE ENGINE, AND REMOVED THE KEY. I WAITED A MINUTE THEN RESTARTED THE ENGINE. WHEN I STARTED ACCELERATING THE CAR WAS JERKING. I GOT AROUND FIVE MILES AND THE ACCELERATOR STOPPED WORKING AGAIN. I REPEATED TURNING OFF THE ENGINE, WAITING, THEN STARTING BACK UP AND WITHIN THE MINUTE IT STOPPED WORKING AGAIN. THIS HAPPENED A TOTAL OF TWO MORE TIMES. I MANAGED TO GET HOME AND CALL THE DEALERSHIP. I LET THE CAR SIT FOR AN HOUR THEN DROVE IT TO THE FORD DEALERSHIP WITH NO ISSUES. I HAVE YET TO HEAR BACK FROM THEM. BUT I SEE THAT THERE ARE MULTIPLE FORD OWNERS WITH SIMILAR ISSUES. *TR

07/14/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS DRIVING HOME FROM WORK, GOING APPROXIMATELY 60MPH, ALL OF A SUDDEN, A WRENCH SERVICE LIGHT POPPED ON THE DASH, AND I WAS UNABLE TO PRESS MY GAS PEDAL. I HAD THE PEDAL TO THE FLOOR, AND I HAD NO POWER. I JUST ROLLED TO A STOP.. I TURNED THE CAR OFF, AND WHEN I TURNED IT BACK ON, THE PROBLEM WITH GONE. THE SAME PROBLEM HAPPENED AGAIN TWO DAYS LATER. PLEASE ISSUES A RECALL FOR THIS, AS I'VE READ THOUSANDS OF COMPLAINTS OF FUSION OWNERS WITH THE SAME PROBLEM. *TR

07/13/2014
Components: STEERING
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

I WAS DRIVING ON A MAJOR ROAD WHEN THE POWER STEERING MAINTENANCE LIGHT CAME ON FOLLOWED BY THE AD TRACK MAINTENANCE ALERT. I PULLED INTO A GAS STATION AND TURNED OFF THE CAR FOR ABOUT 3 MIN. WHEN I TURNED THE CAR BACK ON THE LIGHT CHANGED TO POWER STEERING MAINTENANCE NOW AND I NO LONGER HAD ANY POWER STEERING. I WAS NOT ABLE TO TO DRIVE MY CAR SO MY HUSBAND HAD TO PICK ME UP AND DRIVE IT HOME. I READ THAT THERE ARE MANY PROBLEMS WITH THIS SYSTEM, BUT I NEVER RECEIVED A NOTICE FOR RECALL. *TR

07/12/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

FORD HAS HAD A PROBLEM WITH THEIR AC EQUIPMENT SINCE 2006. THEY HAVE IGNORED THIS PROBLEM AND HAVE LEFT TO OWNER FOR REPAIRS. THE PROBLEM HAS NOTHING TO DO WITH THE AC BUT WITH THE TEMPERATURE SENSOR EVAPORATOR. WHICH CAN EITHER OVER HEAT OR FREEZE UP BEHIND THE DASH. IT COST MOST OWNER A HIGH LABOR COST FOR THE REPLACEMENT OF THIS DEFECT THAT FORD IS AWARE OF. VEHICLES INVOLVE WITH THIS PROBLEM ARE NOT JUST THE FORD FUSION BUT ALSO THE LINCOLN LS AS WELLAS THE 2012-2014 FUSIONS. BEINGS THAT FORD KNOWS ABOUT THE PROBLEM, THEY BARE THE RESPONSIBILITY TO RECTIFY THE DEFECT. *TR

07/12/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKC1AR******
Summary

DRIVING DOWN HIGHWAY AND CAR SPUTTERS AND ENGINE BRAKES. ALMOST REAR ENDED. TOOK TO DEALERSHIP AND THEY SAID IT WAS A BAD THROTTLE BODY. LOOKED UP ISSUE AND FOUND THE IS ALREADY A RECALL FORD WARRANTY PROGRAM NUMBER 13N03 BUT DEALERSHIP STATED MY CAR IS NOT COVERED. CALLED FORD THEY ALSO SAID MY CAR IS NOT COVERED. MY 2010 FORD FUSION SPORT HAS THEY SAME ISSUES AS CARS COVERED UNDER WARRANTY PROGRAM BUT IS NOT COVERED UNDER SAID PROGRAM. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AT SIGNIFICANT EXPENSE TO MYSELF. MORE CARS ARE AFFECTED BY THIS PROGRAM AND RECALL SHOULD BE EXPANDED FOR THE SAFETY OF OTHER DRIVERS. *TR

07/10/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/10/2014
Crash: No
Fire: No
Summary

AS I PULLED OUT ONTO A BUSY STREET GOING TO WORK MY CAR WOULD NOT RESPOND TO GAS, I HAD THE PEDAL TO THE FLOOR WITH NO RESPONSE OTHER THAN A WEAK ATTEMPT AT A LURCH. I HAD TO PULL OVER (PARTIALLY OFF OF THE ROAD) INTO A NEIGHBOR'S YARD TO AVOID BEING HIT BY A LARGE TRANSPORT TRUCK COMING UP ON ME RAPIDLY. I PUSHED IT INTO A "TURNED AROUND" POSITION AND BETWEEN PUSHING AN THE LURCHING GOT BACK HOME. THE ROAD I WAS ON WAS TOO NARROW AND TOO BUSY TO JUST LEAVE IT. I HAVE A HISTORY OF BACK SURGERY AND THIS DID NOT HELP!!!! AFTER I GOT IT TO THE HILL NEAR MY HOME I COASTED IN STILL WITH NO RESPONSE TO THE GAS. THERE WAS AN ORANGE LIGHT ON WITH A WRENCH PICTURE. I LOOKED THIS UP ONLINE AND FOUND NUMEROUS SITES WITH OTHERS HAVING THE SAME PROBLEM WITH NO HELP FROM FORD! SOME WERE ACTUALLY REAR-ENDED ON THE INTERSTATES SO I WAS FORTUNATE IN THAT ASPECT! (SO FAR!) THERE IS NO RECALL ON THIS ISSUE AND IT SEEMS THAT FORD CANNOT DIAGNOSE IT UNLESS THE LIGHT IS CURRENTLY ON! THE CODE ERASES ONCE THE ENGINE IS TURNED OFF AND RESTARTED SO THEY "CANNOT" DIAGNOSE IT AND THEREFORE SEND US BACK OUT IN THE DEFECTIVE VEHICLE. THERE IS NO WARNING THAT THIS IS ABOUT TO HAPPEN AND THERE IS NO WAY TO "MOVE FAST" ENOUGH TO GET OUT OF THE WAY OF TRAFFIC. THIS COULD BE FATAL IN FAST MOVING THICK TRAFFIC WITH LARGER VEHICLES COMING UP FROM BEHIND AT SPEED LIMITS OF 70 MPH. THE CAR WILL NOT MOVE WHEN IT DOES THIS AND RPMS DO NOT GO ABOVE 1000RPM. ARE RECALLS ONLY DONE WHEN SOMEONE DIES? IF SO, I NEED TO TRADE THIS CAR IN ASAP! *TR

07/07/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

MYSELF AND TWO PASSENGERS (INCLUDING 10 MONTH OLD) WERE RIDING NORTHBOUND ON THE INTERSTATE AT APPROXIMATELY 65 MPH. OUR 2010 FORD FUSION SUDDENLY WENT INTO SAFE MODE (AKA "LIMP HOME MODE") WHERE THE CAR CONTINUES TO HAVE POWER (STEERING, BRAKES, HVAC SYSTEMS) BUT IT DOES NOT RESPOND TO PRESSING ON THE ACCELERATOR. WE WERE TRAVELING ALONG AT ~3-5MPH WITH OTHER TRAFFIC STILL TRAVELING FULL SPEED. EXTREMELY DANGEROUS SITUATION IN AN EXTREMELY DANGEROUS VEHICLE. A FORD DEALER HAD JUST PERFORMED RECALL 13B17 ON THE VEHICLE, WHICH RECALIBRATED THE POWERTRAIN. UNFORTUNATELY THEY DID NOT INSTALL A NEW THROTTLE BODY, WHICH IS COVERED ON THIS VEHICLE IN SATISFACTION PROGRAM 13N03. *JS

07/07/2014
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

ON JUNE 28, 2014 WHILE BACKING UP MY 2010 FORD FUSION HYBRID IN A PARKING LOT I HAD COMPLETE BRAKE FAILURE. BRAKES WENT TO THE FLOOR. WARNING LIGHTS DID GO ON AS I WAS BACKING UP. THE VEHICLE WAS TOWED. THE REPAIR THAT WAS DONE WAS AN "OVERLAY OF HARNESS AND INSTALLATION OF A CUTOFF PRESSURE SENSOR." THE PART WAS C JUMPER WIRING. NO INJURIES WERE SUSTAINED. THIS HAD NEVER HAPPENED BEFORE. *JS

07/06/2014
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 06/23/2014
Crash: No
Fire: No
Summary

SLOWED DOWN ON HIGHWAY TO MAKE RIGHT TURN INTO SHOPPING CENTER. LOST POWER. HAD TO TURN OFF CAR AND RESTART. HAPPENED AGAIN ONE WEEK LATER. *JS

07/02/2014
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,560.

07/02/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG7AR******
Summary

WHEN I START MY CAR AND DRIVE OUT OF PARKING IT SPUTTERS FOR A BIT. THEN LATER ON I WILL COMPLETELY LOOSE THE ACCELERATION. I HAVE TO TURN OFF AND RESTART THE CAR. IT WILL WORK FOR A LITTLE BIT AND THEN I LOOSE ACCELERATION AGAIN. HAS HAPPEN ON THE HIGHWAY, AT A INTERSECTION, AND SIDE ROADS. I HAD THE THROTTLE REPLACED AND IT STILL HAPPENS...... *TR

07/02/2014
Components: ENGINE
Incident Date: 09/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO 25 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND FUNCTIONED NORMALLY. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. A PRIVATE MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 70,000.

07/02/2014
Components: STEERING
Incident Date: 07/02/2014
Crash: No
Fire: No
Summary

ON THE HOME I WAS TURNING ONTO MY NEIGHBORHOOD STREET, AND AT A SUDDEN IT BECAME DIFFICULT TO TURN. I HAD TO FORCE MY STEERING WHEEL TO THE RIGHT AND COME TO A DRAMATIC STOP TO KEEP FROM GOING INTO THE HOUSE ON THE CORNER. THIS IS AN ON GOING PROBLEM AND I HAVE CALLED THE DEALERSHIP TO COMPLAIN AND WAS TOLD TO BRING THE CAR IN, BUT BECAUSE I DON'T HAVE THAT $100.00 FEE FOR THEM TO DIAGNOSE MY VEHICLE I HAD NO CHOICE BUT TO TURN AWAY. MY STEERING WHEEL HAS LOST POWER COUNTLESS OF TIMES AND MY LIFE IS IN DANGER. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I CANT AFFORD TO PURCHASE ANOTHER VEHICLE AT THE TIME....PLEASE PLEASE!!!! HELP I DON'T WANT TO DIE OR BE SERIOUSLY HURT!! *TR

06/29/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

FOR SEVERAL MONTHS THE VEHICLE HAS BEEN RANDOMLY SHUTTING OFF MID-DRIVE. FOLLOWED BY THAT THE CHECK ENGINE LIGHT AND A WRENCH LIGHT WOULD LIGHT UP. A WEEK AGO WE RECEIVED LETTER IN THE MAIL FROM FORD SAYING THAT OUR VEHICLE IS ELIGIBLE FOR NEW THROTTLE BODY SINCE THERE HAS BEEN ISSUES SINCE MANUFACTURED, WHICH PERFECTLY EXPLAINED OUR PROBLEM. WE TOOK IT TO FORD, WHERE THEY REPLACED THE THROTTLE BODY. HOWEVER, ONLY A WEEK LATER THE CAR IS BACK TO THE SAME THROTTLE BODY PART PROBLEM. ON SATURDAY, 6/28/14 AT AROUND 11:40PM THE CAR TURNS OFF MID-DRIVE RIGHT BEFORE I CROSS OVER A MAJOR INTERSECTION, RT 130 AND RT 30 IN COLLINGSWOOD, NJ AREA. I QUICKLY BRAKED AND TURNED THE ENGINE COMPLETELY OFF BEFORE I PASSED THE WHITE LINE. I SAT THROUGH AN ENTIRE GREEN AND RED LIGHT. ONCE THE LIGHT TURNED GREEN AGAIN, I STARTED THE CAR BACK UP AND PRESSED MY GAS PEDAL. THE CAR INSTANTLY TURNED OFF AGAIN, WHERE I WAS NOW CAUGHT IN THE INTERSECTION. THERE WAS NO MOMENTUM, SO I VERY SLOWLY COASTED THROUGH DURING THE GREEN LIGHT, YELLOW LIGHT, AND POSSIBLY SOME OF THE RED LIGHT. LUCKILY, I MADE IT THROUGH THE INTERSECTION OUT OF HARM, BUT I WAS AT A GREAT RISK OF GETTING T-BONED BY ONCOMING TRAFFIC ON A MAJOR STREET SUCH AS ROUTE 130 ESPECIALLY LATE AT NIGHT. OBVIOUSLY, THE NEW THROTTLES DO NOT FIX THE PROBLEM. I NO LONGER FEEL SAFE DRIVING THIS CAR AFTER THIS NEAR FATAL INCIDENT. IS FORD GOING TO WAIT UNTIL THERE IS FATALITIES FROM THIS MANUFACTURED MALFUNCTION BEFORE THEY ACT AND RECALL THIS MAKE AND MODEL? *TR

06/29/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING ON THE INTERSTATE AT HIGHWAY SPEEDS IN THE LEFT HAND LANE, THE VEHICLE LOST ALL ABILITY TO ACCELERATE. WHILE ALL OTHER CONTROLS REMAINED (STEERING, BRAKING, HVAC), THE VEHICLE WAS UNABLE TO ACCELERATE OR MAINTAIN HIGHWAY SPEEDS. THE SERVICE WRENCH LIGHT ACTIVATED ON THE DASHBOARD AND THE VEHICLE INDICATED A TRANSMISSION ERROR. THIS WAS A DANGEROUS SITUATION AS NOT HAVING THE ABILITY TO ACCELERATE WHILE ON THE INTERSTATE MAKES IT VERY HARD TO POSITION THE VEHICLE SAFELY ON THE ROADWAY. VEHICLE WAS TOWED TO A FORD GARAGE WHERE IT WAS DIAGNOSED AS A KNOWN PROBLEM WITH THE THROTTLE BODY. WHILE IT WAS A KNOWN ISSUE, FORD ONLY EXTENDED THE WARRANTY ON THE ITEM AND DID NOT RECALL THE VEHICLE. GIVEN THE DANGER ASSOCIATED WITH THE LOSS OF ACCELERATION, THIS VEHICLE SHOULD HAVE BEEN RECALLED BEFORE THE VEHICLE LOST THE ABILITY TO ACCELERATE WHILE ON AN INTERSTATE. *TR

06/29/2014
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

EXPERIENCING TRANSMISSION PROBLEMS. IN ATTEMPTING TO GET UP TO 60 MPH ON A LOCAL 4 LANE HIGHWAY, THE VEHICLE HESITATED AND LURCHED WHEN ATTEMPTING TO CHANGE GEARS. THE VEHICLE CANNOT ACCELERATE SMOOTHLY AND REVS INCONSISTENTLY. THE VEHICLE EXPERIENCED SIMILAR ISSUES AT 30,000 MILES AND THE TRANSMISSION WAS OVERHAULED. *TR

06/28/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

DRIVING ON FWY AT 65 MPH WHEN ENGINE DIES IN MY 10 FUSION! PUSHING GAS PEDAL RESULTED IN NO ACTION RPM GAUGE TO 0 AS I MOVED TO SHOULDER. MY GOD WAS WATCHING OVER ME AS I HAVE NO IDEA HOW I MADE IT TO THE SHOULDER AVOIDING CARS ALL AROUND ME AND NOT CAUSING A WRECK OR GETTING HURT. CAR STARTED UP AFTER 5 MINUTES OF PRAYERS AND DROVE TO DEALER WHO WAS LESS THAN 1 MILE AWAY. CAR DIED AGAIN 200 YARDS FROM DEALERSHIP BUT STARTED UP AND MADE IT TO DEALER. THEY RECOGNIZED THE PROBLEM-THROTTLE BODY ISSUE AND FORD HAD EXTENDED WARRANTY TO 150K ON CAR FOR THIS REASON VIA "CUSTOMER SATISFACTION PROGRAM 13NO3". ISSUE WAS FIXED NEXT DAY, CAR IS FINE NOW. HAD RECEIVED NOTIFICATION FROM FORD INDICATING THAT THE "THROTTLE BODY MAY DEVELOP CONTAMINATION..." THE FACT THAT THE CAR DIED AS I WAS DRIVING ON THE FWY AT FWY SPEEDS AND DID NOT GET HURT OR HURT ANYONE ELSE IS A MIRACLE. FORD RECOGNIZED THE PROBLEM AND CHOSE TO NOT ACT BUT CHOSE TO WAIT UNTIL A MECHANICAL FAILURE OCCURS BEFORE ACTING. I HAVE THIS QUESTION FOR FORD EXECUTIVES, KNOWING THAT THE "THROTTLE BODY MAY BE CONTAMINATED...." WOULD YOU ALLOW YOUR SONS AND/OR DAUGHTERS TO DRIVE A FORD? FORD WILL SPEND MILLIONS OF $'S PROMOTING THEIR VEHICLES INSTEAD OF PROACTIVELY CORRECTING THE THROTTLE BODY ISSUE. MY SON WILL BE 16 NEXT YEAR AND HE WANTS AN F150, MY DAUGHTER WILL BE 16 IN 3 YEARS AND SHE WANTS A MUSTANG. THEY WILL NOT BE DRIVING FORD PRODUCTS. I WILL ENSURE THAT ALL MY FAMILY/FRIENDS/PEERS AND ACQUAINTANCES HEAR OF MY NEAR DEATH EXPERIENCE DRIVING MY FUSION WHILE FORD KNEW THAT THERE MAY BE AN ISSUE AND DID NOT ACT. HERE'S A RECOMMENDATION TO FORD - REMOVE ME FROM YOUR MAIL ADVERTISING LIST AND SAVE SOME $. HERE'S A BETTER RECOMMENDATION PROACTIVELY CORRECT THIS ISSUE BEFORE SOMEONE GETS HURT OR DIES DRIVING A FORD THAT "MAY DEVELOP CONTAMINATION..." *TR

06/27/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 06/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING TO GET LUNCH AND EXPERIENCED A COMPLETE LOSS OF POWER IN MY CAR AND SAY THE WRENCH LIGHT AND ENGINE LIGHT ILLUMINATE. I MANAGED TO PULL OFF THE ROAD AND AFTER LURCHING TO A STOP, I SHUT THE CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. AFTER PICKING UP MY LUNCH, THE SAME THING HAPPENED AND I BARELY GOT OFF THE ROADWAY. I PLUGGED A DIAGNOSTIC MACHINE INTO THE CAR WHICH INFORMED ME THAT THE THROTTLE BODY WAS "STUCK OPEN." *TR

06/24/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGOAR******
Summary

I WAS DRIVING AT A LOW SPEED OF APPROXIMATELY 20-25 MPH BEHIND A LARGE TRUCK. TRUCK PULLED OVER TO LET PEOPLE PASS, AND WHEN I TRIED TO ACCELERATE, NOTHING HAPPENED AND THE SPEED DROPPED TO 5MPH AND DID NOT RESPOND TO ACCELERATOR PEDAL. AN "ORANGE WRENCH, REPAIR NEEDED" INDICATOR LIGHT WAS ON AS I COASTED OFF ROAD AND TURNED OFF IGNITION. WAITED 10 MINUTES, RESTARTED CAR AND DROVE HOME WITHOUT INCIDENT. THERE WAS ALSO ANOTHER INCIDENT THAT SEEMED INSIGNIFICANT AT THE TIME: ABOUT 2 MONTHS AGO, WHEN ACCELERATING TO GO UP A HILL, THE CAR DID NOT RESPOND AND CRAWLED EXTREMELY SLOW UPHILL, BUT WAS OK WHEN BACK ON FLAT GROUND. RECENTLY RECEIVED LETTER FROM FORD ABOUT A RECALL REPAIR FOR PROBLEM WITH THROTTLE BODY,CAUSING CAR TO LOSE POWER, AND TO BRING IT IN FOR A CALIBRATION UPGRADE. UPGRADE IS TO GIVE SLIGHTLY MORE POWER IF YOU SHOULD HAVE PROBLEM, BUT DOES NOT CORRECT PROBLEM SINCE NOT ALL CARS WILL EXPERIENCE LOSS OF POWER. WENT TO DEALER AFTER I HAD LOST POWER, ASKING FOR REPLACEMENT OF THROTTLE BODY SINCE I HAD AN "INCIDENT" AS DESCRIBED IN RECALL. THEY ONLY DID A CALIBRATION UPGRADE SINCE THEY COULD "NOT DUPLICATE THE PROBLEM" AT REPAIR SHOP.COMPUTER DIAGNOSTICS DID NOT RECORD A PROBLEM WITH THROTTLE BODY. SAID "NO CODES IN PCM. RE-FLASHED PCM, RETURN TO CUSTOMER". THE INCIDENT THAT HAPPENED TO ME WAS REAL, AND POTENTIALLY VERY DANGEROUS. HAD I BEEN OUT ON THE BUSY HIGHWAY, IT COULD HAVE BEEN FATAL. I FEEL THAT IF FORD KNOWS THERE IS A PROBLEM AND REFUSES TO CORRECT IT WHEN A PROBLEM IS REPORTED, THEY ARE BEING NEGLIGENT. I WANTED TO SOMEHOW DOCUMENT WHAT HAPPENED TO ME, SINCE I FEEL THE CAR IS UNSAFE TO DRIVE, AND THIS PROBLEM WILL LIKELY HAPPEN AGAIN.FORD KNOWS ABOUT THE PROBLEM, BUT IF THEY CAN'T TRUST WHAT IS BEING REPORTED BY A CUSTOMER,THE SAFETY OF ANYONE WHO OWNS ONE OF THESE CARS IS BEING COMPROMISED. THIS IS A VERY DANGEROUS ISSUE. *TR

06/23/2014
Components: STEERING
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

THE STEERING ISSUE ON THE CAR HAPPENED ONLY TWO WEEKS AFTER I PURCHASED THE VEHICLE. CAR BECAME VERY DIFFICULT TO STEER, THOUGHT PERHAPS FOR SOME REASON THERE WAS NO FLUID IN IT. CAM TO LEARN THAT THIS CAR DOES NOT USE A POWER STEERING PUMP, RATHER IT HAS AN ELECTRIC MOTOR THAT ASSISTS THE STEERING. AFTER DOING SOME SEARCHES, I FOUND OUT THAT SEVERAL PEOPLE HAVE HAD THIS ISSUE. CONTACTED THE DEALER AND WAS TOLD TO BRING IT IN TO HAVE IT CHECKED OUT, CAME TO LEARN THAT THE POWER STEERING RACK HAD TO BE REPLACED TO THE COST OF 1500.00... I AM BESIDE MYSELF AS I JUST BOUGHT THE CAR!!! THIS IS A RECALL ITEM, BASED ON ALL THE REPORTS OF PEOPLE HAVING THIS SAME ISSUE, FORD NEEDS TO STEP UP TO THE PLATE HERE AND REALIZE THEY HAVE A PROBLEM AND BAD DESIGN TO GET THESE COMPONENTS REPLACED OUT ON THESE CARS BEFORE SOMEONE SERIOUSLY GETS INJURED. THE CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS GOES OUT AND IF SOMEONE LIKE AN OLDER PERSON OR YOUNGER INEXPERIENCED DRIVER RUNS INTO THIS SITUATION THE PROBLEM IS GOING TO CAUSE SERIOUS INJURY... THE FAILURE HAPPENS WITHOUT ANY INDICATIONS. FORD RECALL THE PART AND FIX THESE CARS!!! *TR

06/23/2014
Components: ENGINE
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE JERKED AND THE RPMS DECREASED. THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

06/22/2014
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING 45MPH THEN SUDDENLY MY STEERING WHEEL STARTED GOING ALL OVER CAR LOST CONTROL AND STEERING WAS UNCONTROLLABLE AND REALLY HARD. I HAD TO DRIVE REALLY SLOW TO GET BACK HOME. *TR

06/21/2014
Components: STEERING
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

WHILE DRIVING AT APPROXIMATELY 25 MPH, I LOST STEERING. I RECEIVED A DASH WARNING THAT I HAVE A POWER STEERING ASSIST ISSUE AND IT NEEDS TO BE SERVICED. I LUCKILY MADE IT TO THE SIDE OF THE ROAD, TURNED THE ENGINE OFF AND BACK ON AND I APPEARED TO HAVE MY STEERING BACK. I DROVE HOME AND MY HUSBAND FOLLOWED ME TO THE DEALERSHIP. THE DEALERSHIP LOOKED AT IT, PULLED SOME CODES BUT THEY COULDN'T DUPLICATE THE PROBLEM. I WAS TOLD THAT IF IT HAPPENED AGAIN, I WOULD NEED TO "MANHANDLE IT" TO GET IT TO THE SIDE OF THE ROAD AND BRING IT BACK TO THE DEALERSHIP. I HAVE HAD THE SAME ISSUE TWICE TODAY, JUNE 21, 2014. IT IS AS THOUGH MY STEERING WHEEL IS LOCKED; IT IS VERY DIFFICULT TO MANHANDLE A LOCKED STEERING WHEEL. WE RESEARCHED FORD FUSION ISSUES AND THIS STEERING ISSUE SEEMS TO BE QUITE COMMON. STEERING IS PRETTY IMPORTANT: PLEASE INVESTIGATE THIS ISSUE BEFORE SOMEONE GETS HURT, OR WORSE. *TR

06/20/2014
Components: POWER TRAIN
Incident Date: 06/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

GOING 70 MPH ON I-75 AND THE CAR ENGINE SUDDENLY SPUTTERS AND DROPS TO IDLE AT 1000 RPM. GAS PEDAL DID NOT WORK AND IT WAS LIKE THE CAR WENT INTO NEUTRAL ON ITS OWN. AFTER HAVING TO TRY TO GET TO THE SHOULDER WITHOUT GETTING HIT FROM BEHIND, I HAD TO PUT CAR INTO PARK AND RESTART THE IGNITION. THE CAR VIBRATED AND JERKED RIGHT BEFORE COMING TO A COMPLETE STOP. RESTARTING THE CAR CORRECTED THE ISSUE, AT LEAST FOR THE TIME BEING. PRETTY SCARY. *TR

06/18/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WE HAD BEEN DRIVING FOR 175 MILES ON THE HIGHWAY WITH THE CRUISE CONTROL SET. THE CAR SUDDENLY LOST POWER WITH NO WARNING AND STARTED SLOWING DOWN. THE SERVICE ENGINE LIGHT CAME ON AS DID THE SYMBOL OF A WRENCH. I PULLED OFF TO SHOULDER. THE CAR WAS IDLING VERY ROUGH. STEPPING ON THE GAS DID NOT RAISE THE ENGINE SPEED. I SHUT THE ENGINE OFF AND LOOKED UNDER THE HOOD. THERE WAS NOTHING OBVIOUSLY WRONG. I TRIED TO RESTART THE ENGINE. IT STARTED AND RAN JUST FINE. THE WARNING LIGHTS WERE OFF. ABOUT 16 MILES LATER THE SAME THING HAPPENED. THERE WAS A SMALL FORD DEALER A FEW MILES AWAY SO I TOOK IT IN. THE PERSON I SPOKE WITH WAS AWARE OF THIS ISSUE AND INDICATED THERE WAS A SERVICE BULLETIN ABOUT IT. APPARENTLY THE PROBLEM IS WITH THE THROTTLE BODY. THEY DID NOT HAVE ONE AVAILABLE. HE SAID THE CAR SHOULD ALWAYS RESTART AND WE SHOULD BE ABLE TO MAKE IT HOME. WE DROVE THE NEXT 300 MILES WONDERING WHAT WOULD HAPPEN. THE CAR WAS FINE FOR THE REST OF THE TRIP. WHEN WE GOT HOME I LOOKED THIS UP ON THE INTERNET AND FOUND COUNTLESS POSTINGS OF THE SAME ISSUE. IT IS OBVIOUSLY WELL KNOWN. GIVEN THIS, I THINK THERE SHOULD BE A RECALL. THIS IS VERY DANGEROUS. WE WERE ON VACATION (MYSELF, WIFE, CHILDREN) ON A RURAL HIGHWAY WHEN THE ENGINE FAILED THE FIRST TIME. A SEMI TRUCK WAS BEHIND US AND STARTED CATCHING UP FAST AS I DRIFTED OFF TO THE SHOULDER. THEY WERE BLOWING THE AIR HORN AT ME BECAUSE THERE WAS ANOTHER TRUCK COMING THE OTHER WAY AND HE COULD NOT MOVE OVER. *TR

06/17/2014
Components: VISIBILITY
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

GOOD DAY, I BOUGHT MY CAR USED BACK IN 2011. I HAVE NEVER HAD ANY ISSUES IN THE 3 YEARS REGARDING THE TINTED WINDOWS. I HAVE NOT HAD ANY WORK DONE ON THEM WHILE I OWNED THE VEHICLE EITHER. LAST WEEK THE SERVICE STATION REJECTED AN INSPECTION STICKER DUE TO THIS ISSUE. MY WINDOWS ARE AT A 27 AND I WAS TOLD THAT SHOULD BE AT A 35. I HAVE BEEN LOOKING AT CARS TODAY WHO'S TINTED WINDOWS DO NOT LOOK ANY DIFFERENT THAN MINE AT ALL. WHY ARE SOME PEOPLE ALLOWED TO GET AWAY WITH SOME THINGS IF ITS THE LAW... AND OTHERS DO NOT? PLEASE ADVISE. UNFAIR TREATMENT! THE LAW IS THE LAW AND I SHOULD NOT HAVE TO TAKE A REJECTION WHEN EVERYONE ELSE IS DRIVING AROUND WITH THE SAME TINT. DID THE LAW RECENTLY CHANGE? THANK YOU FOR YOUR COOPERATION IN THIS MATTER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/16/2014
Components: AIR BAGS
Incident Date: 06/15/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS 2010 FORD FUSION. THE CONTACT STATED WHILE AT A STOP SIGN HE WAS REAR ENDED BY ANOTHER VEHICLE WHICH CAUSED HIM TO CRASH INTO THE BACK OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

06/13/2014
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/13/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I WAS IN A LINE OF TRAFFIC TO TURN LEFT AT A TURN SIGNAL. THE CARS IN FRONT OF ME WENT WHEN THE LIGHT TURNED GREEN. WHEN THE LIGHT TURNED YELLOW, THE TRUCK IN FRONT OF ME STOPPED. I WENT FROM ACCELERATING TO BRAKING, AND THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE CAR WAS STILL ACCELERATING. I OBVIOUSLY REAR-ENDED THE CAR IN FRONT OF ME. HE SAID HE COULD SEE ME AND LET OFF HIS BRAKE WHEN HE REALIZED MY CAR WASN'T STOPPING. LUCKILY, NO ONE WAS INJURED. I HAVE SCHEDULED AN APPOINTMENT TO HAVE THE CAR LOOKED AT TONIGHT AT A DEALERSHIP. THIS HAS HAPPENED BEFORE WITHOUT INCIDENT, AND I THOUGHT I WAS JUST IMAGINING IT. *JS

06/12/2014
Components: WHEELS
Incident Date: 06/12/2014
Crash: No
Fire: No
Summary

TOOK MY FUSION IN FOR OIL CHANGE AND TIRE ROTATION. TECHNICIAN NOTIFIED ME THEY CANNOT ROTATE TIRES WITHOUT DAMAGING LUG NUTS. FORD USED SLEEVED LUG NUTS (CHROME SLEEVE OVER STEEL LUG NUT) SO WHEN THE LUG NUT CORRODES UNDERNEATH THE SLEEVE EITHER FALLS OFF (REDUCING THE DIAMETER OF THE NUT SO THE WRENCH ROUNDS OFF THE LUG NUT) OR IT SWELLS (INCREASING THE DIAMETER OF THE LUG NUT SO THE WRENCH WILL NOT PROPERLY FIT ONTO THE LUG NUT). THIS IS A SERIOUS SAFETY ISSUE. HOW DO YOU PROPERLY ROTATE YOUR TIRES AT THE RECOMMENDED INTERVALS IF THE FACTORY LUG WRENCH WILL NOT FIT THE LUG NUTS? AND IF YOU HAD A FLAT IN A REMOTE AREA HOW COULD YOU CHANGE YOUR TIRE AND DRIVE TO SAFETY? WHEN I CALLED FORD MOTOR CO. THEY TELL ME THIS IS NOT COVERED UNDER ANY WARRANTY OR RECALL SO THEY WILL NOT REMEDY THE SITUATION. VERY DISAPPOINTING THAT FORD WOULD PUT THEIR CUSTOMERS AT RISK AND NOT STAND BEHIND THEIR PRODUCT FOR SUCH A BASIC YET CRUCIAL COMPONENT OF THE VEHICLE. *TR

06/12/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

IT STARTED OUT THAT WHEN I FILLED UP MY FUEL TANK I WOULD TRY TO START THE VEHICLE AND IT WOULD NOT START, I WOULD HAVE TO TRY SEVERAL TIMES THEN IT WOULD START. IT THEN STARTED SHAKING AND IDLING ROUGH WHEN I CAME TO A STOP. THEN AS I WAS DRIVING ON THE INTERSTATE IT JUST DIED. I WOULD PULL OVER AND START AGAIN THEN WOULD DIE. I HAD TO HAVE IT TOWED TO DEALER AND THEY TOLD ME IT WAS THE VAPOR LOCK THAT WENT BAD WHICH IN TURN CAUSED GAS TO GET INTO MY OIL. THEY ALSO STATED THAT THIS PART CAUSED FUEL TO GET INTO THE VAPOR CANISTER. RESEARCH HAS SHOWED ME THAT SEVERAL FORD FUSION WITH THE CAP LESS FUEL HAS CAUSED SEVERAL PROBLEMS. THEY HAVE SINCE STATED THEY HAVE UPGRADED THE CAP LESS GAS TANK BUT WHAT ABOUT THE 2010. IT ENDED UP COSTING ME 700 FOR BOTH PARTS BUT THE ISSUE THAT CAUSED THE PROBLEM IS STILL THERE. PLEASE HELP..... *TR

06/11/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/30/2014
Crash: No
Fire: No
Summary

I BOUGHT MY 2010 FORD FUSION SEL V6 WITH 12000 MILES AND DRIVE IT DAILY 120 MILES/DAY TO WORK. IT HAS 106,000 MILES NOW. LAST WEEK, FOR THE THIRD TIME, THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" INDICATORS FLASHED ON WHILE DRIVING 70 MPH AT NIGHT, USING CRUISE CONTROL. ARRIVED HOME SAFELY, NEXT MORNING, NO POWER STEERING. DROVE CAR TO FORD DEALERSHIP, WHO HOOKED IT UP TO DIAGNOSTIC MACHINE, AND CLEARED MESSAGES, POWER STEERING NOW FUNCTIONING AGAIN. THE SECOND TIME THIS OCCURRED THE DEALERSHIP LOOKED AT SOMETHING TO DO WITH THE WHEEL ON THE PASSENGER SIDE. I HAVE NOT USED CRUISE CONTROL WITH THIS CAR SINCE THE SECOND EPISODE, NEARLY A YEAR AGO. LAST WEEK, WHEN THE THIRD FAILURE OCCURRED, MY FRIEND WAS DRIVING THE CAR AND HAD ACTIVATED THE CRUISE CONTROL, AND I HAD WARNED HIM THAT I BELIEVED THERE WAS SOME RELATIONSHIP FACTOR WITH USING CRUISE CONTROL AND THE LOSS OF POWER STEERING. I DRIVE QUITE ROUGHLY, AGGRESSIVELY, AND HAVE HIT MANY BUMPS WITH NO LOSS OF POWER STEERING. DURING THE FIRST AND SECOND OCCURRENCE THE CRUISE CONTROL WAS ACTIVATED, A ROUGH SPOT WAS ENCOUNTERED, AND THE "SERVICE POWER STEERING NOW -ADVANCETRAC" MESSAGES CAME ON, WITH CONSEQUENTIAL LOSS OF POWER STEERING. NO MECHANICAL WORK SEEMS TO MATTER, ONLY EFFECTIVE ACTION IS CLEARING THE MESSAGES AND REESTABLISHING POWER STEERING BY HOOKING UP TO DIAGNOSTIC MACHINE. I BELIEVE IT IS A SOFTWARE GLITCH MAYBE INVOLVING A SENSOR. I AM NOT A MECHANIC. WILL THE RECALL/REPLACEMENT OF THROTTLE ASSEMBLY SOLVE THIS PROBLEM?? FORD NEEDS TO STEP UP AND RESPOND TO THIS PROBLEM. *TR

06/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I STARTED SMELLING GASOLINE EVERY TIME I WOULD GET OUT OF MY CAR OR WALK TOWARDS IT. I WAS UNDER THE IMPRESSION I HAD "SPILLED SOME", BUT ON 6/9/2014 I NOTICED A PUDDLE OF SOMETHING IN MY DRIVEWAY. I PROCEEDED TO SMELL IT AND NOTICED IT WAS GASOLINE. SO I LOOKED UNDER MY CAR AND REALIZED THAT IT HAD A GAS LEAK. I THEN STARTED LOOKING ONLINE TO SEE IF THERE WAS A RECALL FOR THIS, BUT UNFORTUNATELY ONLY THE 2013 MODELS HAVE BEEN RECALLED FOR THIS ISSUE. MY CAR IS NOT A 2013, BUT IT IS A 2010 AND IT APPEARS TO HAVE THE SAME ISSUE THAT THESE CARS HAVE HAD. THIS PROBLEM NEEDS TO BE LOOKED INTO FOR THE SAFELY OF THE CONSUMER. I HAVE SCHEDULED AN APPOINTMENT WITH A LOCAL DEALER, BUT IT WORRIES ME THAT I HAVE BEEN DRIVING WITH MY LIFE JUST ONE LITTLE SPARK AWAY FROM MY CAR CATCHING ON FIRE. *TR

06/10/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHEN OUR VEHICLE A 10'FORD FUSION SEL SEDAN STARTED THIS THE VEHICLE WOULD START TO SHAKE AND DIE WHEN THE SPEED WOULD EXCEED FORTY MPH THEN AFTER A COUPLE DAYS OF NOT BEIN ABLE TO DRIVE OVER FORTY MPH THE VEHICLE WOULD NOT GO AT ALL IT WOULD START AND JERK AND DIE TO THE POINT THAT THE VEHICLE COULD NOT BE DRIVEN. *TR

06/06/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I NOTICED SEVERAL TIMES THAT THE CAR TENDS TO SHIFT HARD (AUTOMATIC TRANSMISSION). NOW I'VE HAD A PROBLEM WITH THE TRANSMISSION LIGHT COMING ON, THE CAR STALLING, AND STARTS SHIMMYING AND SHAKING. HAD IT BACK TO THE DEALER ON MONDAY AND THEY SAID THEY FIXED IT. HOWEVER, THIS MORNING, I HAD THE SAME INCIDENT OCCUR. IT IS NOW BACK AT THE DEALER TO HAVE IT CHECKED AND HOPEFULLY FIXED WITHOUT ANY COST TO ME. I WILL BE TRADING THIS FORD FOR ANOTHER MAKE OF CAR. I HAD SIMILAR PROBLEMS WHEN I OWNED A FORD EDGE AND TRADED IT IN. I ALSO HAD PROBLEMS WITH THE FORD EDGE MYTOUCH SCREEN GOING OUT ON ME AS WELL. *TR

06/04/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I AM FILING THIS COMPLAINT IN HOPES THAT FORD WILL BE FORCED TO ISSUE A RECALL REGARDING THE DANGEROUS ACCELERATION ISSUE THE FUSIONS ARE HAVING. MY CAR WILL LOSE POWER WHEN DRIVING. I HAVE TO PRESS THE GAS PEDAL ALMOST TO THE FLOOR TO GET THE CAR TO ACCELERATE ONCE I HAVE LOST POWER AND THE CAR JERKS AND SPUTTERS. THE ISSUE BEGAN ON JUNE 3, 2014 AND WORSENED TODAY, JUNE 4, 2014. I DO NOT HAVE ANY CHECK ENGINE LIGHTS OR WRENCHES. I HAVE ONLY TRAVELED BACK ROADS AND HAVE NOT DRIVEN THE CAR AT A HIGH SPEED DUE TO FEAR OF HAVING AN ACCIDENT. I HAVE READ MULTIPLE COMPLAINTS REGARDING A THROTTLE BODY ISSUE. SO, I AM TAKING MY CAR TO A FORD DEALERSHIP ON TOMORROW, JUNE 5TH TO HAVE MY SIMILAR ISSUE DIAGNOSED. I AM CONCERNED BECAUSE THE SERVICE ADVISOR SAID THAT THE EXTENDED WARRANTY WILL ONLY BE FOR AN UPDATE TO MY POWER TRAIN SYSTEM; WHICH IS NOT WHAT I READ IN THE LETTER. I WANT TO HAVE MY THROTTLE BODY REPLACED AND THE POWER TRAIN UPDATE SO TO PREVENT ANY FUTURE AND MORE DANGEROUS FAILURES. I AM ALSO FEARFUL BECAUSE OF THE 'ONE-TIME' REPAIR PROGRAM, I WILL BE OUT OF LUCK AND A BUNCH OF MONEY SHOULD MY THROTTLEBODY FAIL AFTER THE POWER TRAIN UPDATE. *TR

06/01/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE GAS TANK HISSES AND THE CAR BEGINS TO DIE WHEN THE CAR IS SITTING IDOL. THE MANUAL STATES TO SHUT THE CAR OFF AND RELIEVE THE PRESSURE BY PUSHING THE CAP OF WHERE YOU WOULD PUT THE FUEL IN THIS DOES NOT FIX THE ISSUE. WHEN GAS IS PUT INTO THE CAR TO REFILL THE TANK THE CAR DOES NOT START INSTANTLY. THE IGNITION CONT. TO TURN OVER AND IT TAKES SEVERAL TIMES OF TURNING THE KEY TO GET THE CAR TO START. AFTER GAS IS PUT IN THE CAR THE CAR RUNS SLOW THE SERVICE ENGINE LIGHT STAYS ON AND THE CAR CONTINUES TO JERK AND DIE WHEN THE CAR STOPS FOR LIGHTS OR TO TURN. *TR

06/01/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I WAS DRIVING AT 50 MPH WHEN THE ENGINE STOPPED WORKING, EVEN AS I FLOORED THE ACCELERATOR. THE LIGHTS, RADIO AND A/C STAYED ON. I HAD TO COAST ACROSS SEVERAL LANES OF AT LEAST 50 MPH TRAFFIC TO THE SHOULDER. AS I TURNED OFF THE ENGINE, THE CAR RUMBLED AND SHUDDERED FOR SEVERAL SECONDS. I WAITED A MINUTE, THEN RESTARTED THE CAR AND WAS ABLE TO DRIVE. FORD COVERED THE PROBLEM UNDER AN "EXTENDED WARRANTY" FOR A THROTTLE BODY PROBLEM, BUT I FEEL THAT MY SAFETY WAS IN JEOPARDY BY NOT FIXING THE PROBLEM BEFORE MY CAR ENGINE SUDDENLY QUIT AT HIGH SPEED. IN THIS AREA, HAVING A CAR SUDDENLY DIVE FROM 50 MPH TO ALMOST NOTHING CAN GET YOU KILLED. THE THROTTLE BODY PROBLEM SHOULD HAVE BEEN COVERED BY A SAFETY RECALL, RATHER THAN WAITING TO SEE WHO SURVIVES THE PROBLEM TO TAKE THE CAR IN FOR SERVICE. *TR

05/30/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

WHILE DRIVING ON INTERSTATE, CAR SUDDENLY LOST POWER. CHECK ENGINE LIGHT AND WRENCH CAME ON. TURNED THE CAR OFF AND STARTED IT BACK UP AND THE CAR ACTED FINE BUT REPEATED THIS PROCESS 5 MORE TIMES ON THE WAY HOME.CAUSING CARS TO ALMOST RUN IN TO THE BACK OF THE CAR. FOUND ON LINE WHERE, FORD WAS EXTENDING A WARRANTY ON 2010 FUSION THROTTLE BODY FOR 150,000 MILES. TOOK THE CAR IN TO THE KEITH HAWTHORNE FORD DEALERSHIP IN BELMONT,NC AND SERVICE MANAGER SAID THIS WAS TRUE IF IT WAS INDEED THE THROTTLE BODY. CALLED BACK LATER TO CHECK AND SAID THAT IT WAS INDEED THE THROTTLE BODY BUT MY CAR EVEN THOUGH ITIS A 2010 FORD FUSION WITH LOW MILES IS NOT COVERED BUT HAD NO REASON WHY. *TR

05/29/2014
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 12/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING DOWN THE ROAD AT 30MPH WHEN SUDDENLY IT FELT LIKE I LOST THE BRAKES FOR A MOMENT. I WAS IN THE MIDDLE OF TURNING AND I FELT THE STEERING WHEEL LOCK UP AND I COULD BARELY STOP THE CAR. I HAVE SINCE FIGURED OUT THAT THE ABS IS NOT WORKING AND BECAUSE OF THIS THE POWER STEERING IS NOT WORKING. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION AT A HIGHER RATE OF SPEED. I AM THANKFUL I WAS NOT GOING ANY FASTER WHEN THIS HAPPENED. *TR

05/27/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

THE THROTTLE BODY FAILED ON MY 2010 FORD FUSION THAT I PURCHASED LAST MONTH. THE CAR FELT AS IF IT SIMPLY STOPPED WORKING AND WOULD NOT ACCELERATE. THANKFULLY, IT OCCURRED AT A LOW SPEED, THOUGH IT WAS VERY FRIGHTENING. APPARENTLY, THIS IS A KNOWN ISSUE AND FORD SAYS IT ISN'T COVERED UNDER THE POWERTRAIN WARRANTY. I AM CONCERNED ABOUT DRIVING THE CAR, AND I FEEL AS THOUGH THIS KNOWN DEFECTIVE PART WILL FAIL AGAIN. *TR

05/24/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING MY VEHICLE IT SUDDENLY FELT LIKE IT STALLED, BUT IT ACTUALLY HAD NOT. BEFORE I COULD SAFELY PULL OFF THE ROAD IT BEGAN VIOLENTLY JERKING THE WHOLE CAR. GAS AND BRAKE CONTROLS WERE EFFECTED AND THE CAR WAS DIFFICULT TO GET OFF THE ROAD SAFELY AND DIFFICULT TO STOP IT FROM MOVING FORWARD ONCE I GOT OFF THE ROAD. I QUICKLY PUT IT IN PARK AND TURNED IT OFF. THE CHECK ENGINE LIGHT CAME ON AS WELL AS A WRENCH LIGHT DURING THIS INCIDENT. AFTER ABOUT 5 MINUTES I TURNED THE CAR BACK ON AND IT SEEMED TO BE RUNNING FINE. I STARTED TO DRIVE TO THE BODY SHOP I USE AND AFTER A COUPLE MINUTES IT DID IT AGAIN IN THE MIDDLE OF AN INTERSECTION. THE CAR WAS EXTREMELY DIFFICULT TO CONTROL AND I WAS SCARED I WOULD BE HIT BY ANOTHER CAR. AFTER MAKING IT OFF THE ROAD AGAIN, I TURNED THE CAR OFF. I EVENTUALLY DID GET IT TO MY BODY SHOP, BUT THE DEFECTIVE THROTTLE BODY COULD HAVE RESULTED IN A SERIOUS ACCIDENT. FORD SHOULD RECALL THIS PART AND FIX IT! *TR

05/24/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I WAS TRAVELING ON A SECONDARY ROAD AT ABOUT 45 MPH WHEN WITH OUT WARNING THERE WAS A SUDDEN POWER FAILURE. I WAS ABLE TO GET OFF THE ROAD. I CALLED THE DEALER SERVICE DESK AND WAS TOLD IT MIGHT BE A "COMPUTER GLITCH". I STARTED AND DROVE THE CAR ABOUT 3 MILES BACK HOME WITHOUT INCIDENT. I TRIED ABOUT 5 TIMES IN OUR LONG DRIVE TO DUPLICATE THE PROBLEM. BECAUSE I COULD NOT DUPLICATE, I DECIDED TO CONTINUE ON MY ERRANDS. THIS TIME I TRAVELED ABOUT 5 MILES AND THE SAME POWER FAILURE OCCURRED. I HAD IT TOWED TO THE DEALER AT MY EXPENSE AND AFTER 36 HRS HAD MY CAR BACK. THEY REPLACED THE THROTTLE BODY UNDER A CUSTOMER SATISFACTION PROGRAM (13N03) AT NO EXPENSE TO ME. LUCKILY FOR ME MY EXPERIENCE HAPPENED ON A RURAL ROAD. HAD IT HAPPENED ON A MULTILANE, HIGH SPEED ROAD A VERY SERIOUS MULTICAR ACCIDENT MAY HAVE OCCURRED. I WAS ASSURED THAT THE NEW THROTTLE BODY WOULD NOT HAVE THE SAME PROBLEM. *TR

05/22/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

WHILE DRIVING AT 65 MPH THE ENGINE DROPS TO IDLE. YOU HAVE TO PULL OVER ON THE SHOULDER AND RESTART THE CAR. *TR

05/19/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

AS I WAS DRIVING I SUDDENLY LOST POWER AND THERE WAS NO RESPONSE WHEN I PUSHED ON THE GAS PEDDLE. THE CAR WAS SHAKING AND MAKING NOISES. I WAS ABLE TO CONTINUE DRIVING AFTER I PUT THE CAR IN PARK AND REMOVED THE KEY FOR A FEW SECONDS. A FEW DAYS LATER THIS HAPPENED A SECOND TIME. I WAS DRIVING ABOUT 10 MILES AN HOUR AND THE CAR AGAIN LOST POWER AND WAS SHAKING AND MAKING NOISES. AGAIN I REMOVED THE KEY AND WAITED A FEW SECONDS AND WAS ABLE TO START THE CAR AND DRIVE NORMALLY. THE THIRD TIME THIS HAPPENED THE CAR SUDDENLY ACCELERATED AND LURCHED FORWARD. I HAD THE CAR TOWED TO MY MECHANIC AND HE SAID HE CLEANED THE THROTTLE. HE COULD FIND NOTHING ELSE WRONG. *JS

05/19/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

I AM A CALIFORNIA HIGHWAY PATROL OFFICER. I DEPEND ON FORD VEHICLES. MY LIFE, LITERALLY DEPENDS UPON IT. THAT BEING SAID, I WILL NEVER OWN A FORD VEHICLE AGAIN. I OWN A 2010 FORD FUSION WITH 93,XXX MILES ON THE ODOMETER. AS I WAS TRAVELING TO WORK, MY FUSION LOST ALL POWER, AND FORCED ME TO THE RIGHT SIDE SHOULDER OF THE HIGHWAY. THIS ACTION NEARLY RESULTED IN A MAJOR INJURY, REAR END COLLISION. ALL THIS OCCURRED DURING THE HOURS OF DARKNESS, ON A MAJOR HIGHWAY, IN THE GREATER SAN FRANCISCO BAY AREA. HOW THIS PROBLEM HAS NOT YET REQUIRED IMMEDIATE ATTENTION BY THE FORD MOTOR COMPANY // U.S GOVERNMENT, IS BEYOND BELIEF. I PURCHASED A REPLACEMENT THROTTLE BODY FROM AN OUTSIDE RETAILER, (NOT A FORD FACTOR PART) INSTALLED IT IN MY GARAGE, AND HAVE HAD NO ISSUES AS OF THIS POSTING. HOW THE FORD MOTOR COMPANY CAN JUSTIFY $400 TO $500 DOLLARS TO REPLACE THIS PROBLEM PART, IS BEYOND MY UNDERSTANDING. HOW IS THIS NOT YET A GOVERNMENT RECALL?? I MAY BE FORCED TO DRIVE FORD VEHICLES IN ORDER TO DO MY JOB, BUT TO REITERATE, MY FAMILY WILL NEVER AGAIN PURCHASE A FORD VEHICLE. EVERY CLOUD HAS A SILVER LINING. I AM GRATEFUL MY FUSION SHUT DOWN RATHER THAN ACCELERATE. I GUESS THE FORD MOTOR COMPANY MUST HAVE LEARNED SOMETHING FROM THE TOYOTA MOTOR COMPANY. NOW IT JUST TAKES THE USELESS GOVERNMENT MORONS TO FORCE FORD MOTOR COMPANY TO ADMIT TO, AND FIX THIS OBVIOUS PROBLEM. *JS

05/17/2014
Components: SERVICE BRAKES
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G4BT5377NR******
Summary

I HAVE A 2010 FORD FUSION WITH 48,000 MILES, WHILE DRIVING IT I NOTICED IT STARTED TO MAKE A GRINDING NOISE IN THE REAR. SO I TOOK ONE OF THE TIRES OFF AND NOTICED THAT THE PADS WERE BADLY WORN SO I WENT DOWN TO THE PART STORE, GOT NEW ROTORS AND PADS. AFTER INSTALLING, I NOTICED THE ROTOR ON THE RIGHT REAR HAD A LARGE CRACK ON THE BACKSIDE OF THE ROTOR JUST UNDER WHERE THE PAD HITS THE ROTOR. IT IS ALMOST CRACKED ALL AROUND. I AM NOT AN ENGINEER, BUT TO ME, THAT IS A FACTORY DEFECT AND A SAFETY HAZARD TO ME AND MY FAMILY; THESE ROTORS WERE IN TERRIBLE SHAPE FOR 48,000 MILES. ONE GOOD POT HOLE, AND THE WHOLE TIRE AND EVERYTHING COULD HAVE CAME OFF BECAUSE OF THE CRACKED ROTOR. THERE SHOULD BE A RECALL FOR THIS, THANK YOU FOR YOUR TIME. *TR UPDATED 11/10/2014 *JS

05/15/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

ATTEMPTED TO EXIT THE DRIVERS DOOR TO OBTAIN FUEL. INTERNAL DOOR LATCH FAILED AND WOULD NOT OPEN DOOR. HAD TO LOWER DRIVERS WINDOW AND USE OUTER DOOR LATCH TO OPEN DOOR. I BELIEVE THIS TO BE A SIGNIFICANT SAFETY ISSUE AS IT WOULD HINDER OR PREVENT EGRESS FROM THE VEHICLE IN THE CASE OF A FIRE OR FLOOD, ESPECIALLY IF THE ELECTRICAL SYSTEM WERE DISABLED. *TR

05/13/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE MERGING INTO TRAFFIC, THE VEHICLE DECELERATED AND THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000.

05/13/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE CONTACT MENTIONED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000.

05/06/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON THE HIGHWAY THE ENGINE STARTED TO SHAKE AND SHUDDER AND I HAD TO PULL OVER IN HEAVY TRAFFIC. TURNING THE CAR OFF, THEN ON AGAIN HELPED FOR A BIT THEN ENGINE STARTED STUMBLING AGAIN. DIAGNOSTIC EQUIPMENT REVEALED ERROR CODE P2111, THROTTLE ACTUATOR CONTROL SYSTEM -STUCK OPEN. FORD HAS A CUSTOMER SATISFACTION CAMPAIGN (13N03) FOR THIS ISSUE THAT IS NOT ADVERTISED TO CONSUMERS UNLESS THEY RESEARCH THIS ISSUE. THIS COULD HAVE EASILY CAUSED AN ACCIDENT AS THE CAR COMPLETELY LOST POWER WHEN THIS EVENT OCCURRED. *TR

05/05/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/04/2014
Crash: No
Fire: No
Summary

FORD ISSUED AN EXTENDED WARRANTY FOR THE THROTTLE BODY FOR MY 2010 FORD FUSION. I RECEIVED MULTIPLE LETTERS IN THE MAIL LETTING ME KNOW THAT MY CAR WAS RECEIVING THIS WARRANTY. YESTERDAY, MY CAR SUDDENLY STOPPED ACCELERATION AND MADE AN EXTREME JERK MULTIPLE TIMES ON THE FREEWAY- THIS COULD HAVE KILLED MYSELF, MY PASSENGERS AND ANYONE WHO MAY HAVE HIT ME. TODAY, I WAS TOLD THAT BECAUSE MY VEHICLE HAS A SALVAGED TITLE, FORD WOULD NOT FIX THE THROTTLE BODY COMPONENT. I AM NOT COVERED FOR THEIR STUPID EXTENDED WARRANTY PROGRAM. FORD NEEDS A FULL RECALL FOR THE THROTTLE BODY, FOR PEOPLE LIKE ME WHO ARE BEYOND WARRANTY COVERAGE. THEY ALREADY CONNED ME INTO AN UNNECESSARY $1400 REPAIR BEFORE, NOW I FEEL THAT I AM ONLY BEING CONNED AGAIN. OWN UP TO YOUR MISTAKES FORD! I'M TIRED OF HAVING MY SAFETY AT RISK BECAUSE OF YOU! *TR

05/05/2014
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CAR HAS HEAVY VIBRATION DURING HIGHWAY DRIVING. CAR HAS BEEN IN FOR SERVICE TWICE IN THIRTY DAYS WITH A FOUR WHEEL ALIGNMENT AND TIRES BEING REBALANCED, BRAKES HAVE ALSO BEEN CHECK. VIBRATION STILL THERE 1000 MILES LATER. LOOKING FOR SOME ANSWERS BEFORE CONCRETE WALL IS COMING AT ME AT 65 MPH! *TR

05/04/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TRAVELING ON I-10 NEAR BEAUMONT TX, WITH CRUISE CONTROL ON WHEN THE CAR SUDDENLY LOST POWER/SPEED. I PULLED OFF THE FREEWAY, TACHOMETER JUMPING AND WITH BRAKES AND STEERING WORKING. I COULD NOT GET IDLE TO STEADY, WRENCH LIGHT ON; SO I SHUT DOWN ENGINE. RESTARTED WAS SLOW BUT I WAS ABLE TO CONTINUE NORMAL DRIVING. NEXT MORNING TOOK IT TO KINSEL FORD DEALER, THEY CHECKED IT OUT FRIDAY AND FOUND NO ISSUES. YESTERDAY MAY 3RD IT HAPPENED AGAIN. KNOWING THE POSTED THROTTLE BODY ISSUES, KINSEL SHOULD NOT HAVE SENT ME ON A 7 HOUR TRIP BACK TO DALLAS!!! THIS ALMOST GOT ME KILLED. *TR

05/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/09/2014
Crash: No
Fire: No
Summary

THE THROTTLE BODY FAILED CAUSING THE CAR TO LOSE ALL POWER. I MADE IT TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. TURNED THE CAR OFF AND LEFT IT OFF FOR A FEW MINUTES. TURNED THE CAR BACK ON AND IT RAN. I TOOK IT TO A DEALER, WHERE FORD REFUSED TO FIX THE ISSUE EVEN THOUGH THE PART IS UNDER WARRANTY. DROVE THE CAR FOR THREE WEEKS AFTER THAT WHEN IT OCCURRED AGAIN WHILE DRIVING. TOOK THE CAR BACK TO THE FORD DEALER WHERE ONCE AGAIN FORD HAS REFUSED TO FIX THE ISSUE. *TR

04/28/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

LETTER FROM CONGRESSWOMAN BONAMICI ON BEHALF OF CONSTITUENT RE CONCERNS FOR THE DRIVERS OF FORD VEHICLES WHO MAY EXPERIENCE A FAILURE IN THE THROTTLE BODY RESULTING IN DECREASED SPEED DOWN TO 5 MPH. (ATTN: JOYCE FLEMING). *SMD THE LETTER THE CONSUMER RECEIVED, STATED A MALFUNCTION MAY OCCUR, DUE TO POSSIBLE CONTAMINATION OF THE INTERNAL MOTOR CONTACTS IN THE THROTTLE BODY RESULTING IN REDUCED VEHICLE SPEED. *JB

04/25/2014
Components: STEERING
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I WAS GOING AROUND A TURN AND MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN MY WHEEL RIGHT OR LEFT. LUCKILY I WAS NEAR A PARKING LOT WHERE I DRIFTED INTO AND CALLED AAA. MY CAR HAD TO GET TOWED AND WAS NOT DRIVABLE. I HAD NO PRIOR WARNINGS BEFORE MY STEERING WHEEL LOCKED UP. *TR

04/25/2014
Components: STEERING
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I WAS GOING AROUND A TURN AND MY STEERING WHEEL LOCKED UP AND I COULD NOT TURN IT LEFT OR RIGHT. I LUCKILY WAS NEAR A PARKING LOT WHERE I DRIFTED INTO AND CALL AAA. MY CAR HAD TO GET TOWED. WAS NOT DRIVABLE. I HAD NO PRIOR WARNINGS BEFORE MY STEERING WHEEL LOCKED UP. *TR

04/22/2014
Components: WHEELS
Incident Date: 05/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

IN MAY 2011, NOTICED ONE OF THE RIGHT FRONT "STUDS" HAD BROKEN OFF. TOOK TO LOCAL GARAGE TO HAVE "STUD" REPLACED. THEN IN NOVEMBER 2011, WHEN ROTATING WHEELS, ONE "STUD" ON THE LEFT FRONT WHEEL BROKE OFF WHEN REMOVING THE WHEEL. AGAIN TOOK TO LOCAL GARAGE TO HAVE "STUD" REPLACED. THEN IN JANUARY 2012, A RECALL FROM FORD NOTIFIED ME OF THE PROBLEM WITH LUG NUTS. TOOK CAR TO FORD DEALER TO HAVE THE RECALL WORK PERFORMED. ONLY IN THE SHOP FOR ONE HOUR. SUPPOSE THEY ONLY CHANGED THE LUG NUTS IF ANYTHING AND NOT THE "STUDS". NOW IN FEBRUARY 2014, A RIGHT FRONT "STUD" BROKE OFF AGAIN WHILE HAVING THE TIRES ROTATED. FOR THE SAFETY OF MY FAMILY, I HAD ALL THE "STUDS" REPLACED BY MY LOCAL SHOP THAT I TRUST. MY LOCAL SHOP ADVISED ME THERE WAS A NEW PART # FOR REPLACEMENT "STUDS". SAFETY RECALL NOTICE 11S23 SHOULD HAVE REQUIRED ALL "STUDS" REPLACED, NOT JUST THE NUTS AND STUDS CHECKED. IT SOUNDS LIKE METAL FATIGUE IN THE "STUDS" NOT THE NUTS. I SPENT $258.29 OF MY HARD EARNED MONEY TO FIX A SAFETY DEFECT AND STILL HAVE THE OLD DEFECTIVE PARTS TO SHOW FOR IT. I HOPE THIS COMPLAINT PREVENTS ANYONE ELSE FROM BEING HURT. *TR

04/21/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MY HUSBAND WAS DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 75 MPH AND THE WRENCH LIGHT CAME ON AND THE CAR SUDDENLY LOST ACCELERATION AND WOULD NOT ACCELERATE WITH THE GAS PEDAL. IT SHUDDERED AS HE DROVE, AND HE WAS ONLY ABLE TO DRIVE AT A VERY LOW SPEED. HE WAS VERY WORRIED THAT HE WOULD GET HIT BY OTHER FASTER CARS. HE GOT IT TOWED TO THE CLOSEST FORD DEALERSHIP, AND THEY REPLACED THE THROTTLE BODY. WE ARE REGISTERING THIS COMPLAINT BECAUSE WE UNDERSTAND THAT THIS IS A PROBLEM WITH FORD CARS GENERALLY. *TR

04/21/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

AS I WAS PULLING OUT INTO TRAFFIC FROM THE DRIVEWAY OF THE GROCERY STORE MY CAR SEEMED AS IF IT STALLED AS I WAS DRIVING. IT WOULD NOT MOVE AS I PRESSED THE GAS PEDAL. IT DID NOT GO OFF. IT JUST WOULD NOT MOVE. I PUT MY HAZARD LIGHTS ON SO THE APPROACHING CARS COULD GO AROUND ME. I THEN TURNED THE CAR OFF AND RESTARTED IT. IT SEEMED TO HESITATE A BIT BUT THEN STARTED AND I PROCEEDED TO GO HOME. THIS WAS THE SCARIEST THING I HAVE EVER EXPERIENCED. I AM JUST THANKFUL THAT MY KIDS AND I WERE NOT HURT. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME. THE FIRST INCIDENT OCCURRED ABOUT 3 TO 4 MONTHS AGO. I DID NOT KNOW ABOUT THE RECALL AT THAT TIME. BOTH INCIDENTS OCCURRED WITHOUT NOTICE AND WHILE I WAS PULLING INTO TRAFFIC. *TR

04/21/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS NO LONGER ABLE TO ACCELERATE. THE CAR WAS RUNNING BUT WHILE I WAS DRIVING THE CAR STALLED IN THE MIDDLE OF THE ROAD AND AS I TRIED TO GIVE THE CAR GAS IT JUST INCREASED RPM'S BUT DIDN'T MOVE THE CAR. I PULLED OFF INTO A PARKING LOT TURNED THE CAR OFF AND ON AND IT BEGAN TO RUN AGAIN, BUT LOST ALL COMPUTER INFORMATION SO THE MECHANIC COULDN'T FIGURE OUT THE PROBLEM. IT HAS HAPPENED MULTIPLE TIMES SINCE THEN. *TR

04/18/2014
Components: POWER TRAIN
Incident Date: 02/01/2014
Crash: No
Fire: No
Summary

TRANSMISSION LEAK IN THE FRONT LEFT AXLE. MECHANIC AT FORD DEALERSHIP TOLD ME THIS IS THE 5TH ONE HE'S SEEN IN THE LAST WEEK (ON VARIOUS 2010 FUSION'S AND 2010 ESCAPE'S), AND HE'S FIXED MANY OF THOSE VEHICLES WITH THE SAME PROBLEM OVER THE LAST FEW YEARS. UPON, LOOKING ONLINE, I SEE MANY OTHER PEOPLE WHO OWN THOSE 2 VEHICLES WITH THE SAME PROBLEM. THIS COSTS ABOUT $500 TO FIX (AND FROM REPORTS ONLINE, MANY TIMES IT'S NEEDED TO BE FIXED AGAIN). MECHANIC TOLD ME FORD IS ON THEIR 4TH VERSION OF THE PART TO TRY AND GET IT RIGHT. THIS SEEMS LIKE A RECALL IS NEEDED! THE PUBLIC IS GETTING SCREWED. *TR

04/18/2014
Components: STEERING
Incident Date: 03/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

ON STARTING THE CAR, THE STEERING COLUMN WAS LOCKED UP AND WOULD NOT TURN. TOWED TO FORD DEALERSHIP, THEY ASSESSED THAT THE WHOLE STEERING COLUMN HAD TO BE REPLACED. COST ME $2000. THIS IS A COMMON PROBLEM AND I AM SURPRISED THAT FORD HAS NOT ISSUED A RECALL. *TR

04/17/2014
Components: WHEELS
Incident Date: 06/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT STUDS AND LUG NUTS WERE DETACHING FROM THE FRONT PASSENGER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONFIRMED THAT THE STUDS WERE FRACTURED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000 AND THE CURRENT MILEAGE WAS 100,000.

04/15/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

APPROXIMATELY TWO YEARS AGO, I WAS DRIVING DOWN RT 28 IN FAIRFAX, VA. I WAS GOING ABOUT 60 MPH WHEN MY CAR TURNED OFF. NO POWER STEERING, NO BRAKES, TO SPEED. THE CAR BEHIND ME SLAMMED ON HIS BRAKES AND NARROWLY MISSED REAR ENDING ME. I MADE IT OVER TO THE SHOULDER. I TOOK MY CAR TO KOONS FORD STERLING, THEY TOLD ME IT WAS THE THROTTLE BODY. I CALLED FORD MOTOR CUSTOMER RELATIONSHIP CENTER AND TOLD THEM WHAT HAPPENED AND ALSO TOLD THEM THAT I GOGGLED IT AND FOUND MANY OTHER PEOPLE COMPLAINING ABOUT THE SAME THING. I WAS TOLD THAT FORD HAD NO KNOWLEDGE OF PROBLEMS WITH THE THROTTLE BODY. I PAID TO HAVE THE WORK DONE. FAST FORWARD...............THREE WEEKS AGO WE RECEIVED A LETTER FROM FORD TELLING US THAT THE THROTTLE BODY WAS NOW BEING RECALLED AND IF WE HAVE ALREADY HAD THE WORK DONE, WE SHOULD TAKE THE RECEIPT UP TO THE DEALERSHIP FOR OUR REFUND. WELL THAT WAS ON APRIL 1. STILL NOTHING. EACH TIME I CALL I'M TOLD THAT IT'S STILL UNDER REVIEW. ASIDE FROM THE FACT THAT I PROBABLY WILL NEVER GET A REFUND, I'M WONDERING HOW MANY PEOPLE DIED FROM THIS. IT TOOK FORD 2-3 YEARS TO DO THIS RECALL. *TT

04/15/2014
Components: WHEELS
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE ROTATING THE TIRES, I NOTICED THAT TWO OF THE WHEEL STUDS HAD SHEARED OFF THE FRONT LEFT WHEEL. THERE IS A RECALL ON THIS MODEL OF FUSION BUT MY CAR HAS MANUFACTURED ON 3/28/2009 AND THE RECALL ONLY COVERS VEHICLES MANUFACTURED FROM 4/1/2009 THROUGH 4/30/2009. SINCE MY FAILURE IS IDENTICAL TO WHAT THE RECALL ADDRESSES, I SUBMIT THAT THERE ARE SOME VEHICLES THAT FAILED TO GET COVERED BY THE RECALL AND THE DANGER OF THEM HAVING WHEEL BOLT FAILURES SHOULD BE ADDRESSED BY FORD AND A REMEDY OFFERED. I HAVE CONTACTED MY LOCAL DEALER AND HE IS UNABLE TO OFFER A SOLUTION. I ALSO CONTACTED FORD (CASE #CAS4265584) AND THEY REFUSED TO TAKE ANY ACTION. NEITHER OF THOSE CONTACTED COULD OFFER A SOLUTION AND I AM LEFT WONDERING IF THIS VEHICLE IS SAFE TO DRIVE. *TT

04/14/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRAVELING ON A ROAD IN ORLANDO FL AND LOST SPEED AND THEN EVENTUALLY LOOSING POWER AND HAD TO DRIFT OFF THE SIDE OF THE ROAD. FINALLY WAS ABLE TO START THE CAR JUST TO BE ABLE TO GET IT BACK TO MY HOME. HAD TO GET THE VEHICLE TOWED TO THE FORD DEALERSHIP AND FOUND THAT THE THROTTLE BODY HAD WENT BAD. HAD TO GET IT REPLACED. THIS IS VERY DANGEROUS WHEN DRIVING AT A GOOD SPEED AND ALL OF A SUDDEN YOU LOOSE POWER, THANK GOD I DIDNT GET IN A ACCIDENT. I SEE THAT THERE IS A RECALL ON THIS PART WITH FORD BUT MY VIN IS NOT INCLUDED. *JS

04/13/2014
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

AXLE SEAL ON DRIVERS SIDE HAD FAILED. I HAD TO HAVE SEAL AND AXLE REPLACED, LEAKING LARGE AMOUNTS OF TRANSMISSION FLUID NEXT TO TIRE. AXLE WAS REPLACED WITH REDESIGNED PART AT MY COST. *JS

04/11/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

WHILE DRIVING VEHICLE, VEHICLE WILL SUDDENLY "STALL" (ENGINE STAYS RUNNING, BUT LOSES ALL POWER). CAN TURN OFF ENGINE, AND RESTART VEHICLE AND WILL RUN. THIS HAS OCCURRED MULTIPLE TIMES. PREVIOUS ATTEMPTS NO "CODE" HAS BEEN STORED, SO DEALER WOULD PROVIDE NO RESOLUTION TO THE ISSUE. *JS

04/09/2014
Components: STEERING
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

2010 FORD FUSION SE 2.6L DROVE VEHICLE TO RESTAURANT FOR DINNER. WHEN WE CAME OUT AFTER APPROX 1 1/2 HOURS STARTED CAR, WITHIN 30 SECONDS "POWER STEERING ASSIST FAILURE" LIGHT CAME ON AND THERE WAS NO POWER STEERING. PUT CAR IN REVERSE, TRIED TO DRIVE BUT WAS SO UNBELIEVABLY TIGHT, COULD ALMOST NOT TURN AT ALL. PUT CAR BACK IN PARK AND TURNED ENGINE OFF. WAITED APPROX 20 SECONDS AND RESTARTED CAR. "POWER STEERING ASSIST FAILURE" LIGHT CAME IMMEDIATELY BACK ON. DROVE ACROSS PARKING LOT TO GAS STATION TO PURCHASE POWER STEERING FLUID AND FOUND OUT THAT MY VEHICLE DOES NOT HAVE POWER STEERING FLUID...IT'S ELECTRICAL. WHILE THE ENGINE WAS OFF AT THE GAS STATION EVIDENTLY THE SYSTEM RESET ITSELF BECAUSE WHEN WE RESTARTED THE CAR IT WAS FINE. - I HAD MY FAMILY..2 SMALL KIDS AND HUSBAND IN THE CAR..THIS WAS VERY FRIGHTENING...AFTER DOING ALL THE RESEARCH TONIGHT ABOUT THIS FAILURE...I'M HONESTLY VERY FRIGHTENED TO DRIVE IT ANYMORE. I HAVE MANY FUTURE DOCTOR APPOINTMENTS ABOUT 2 1/2 HOUR DRIVE FROM MY HOUSE COMING UP FOR SURGERY...AND I'M SERIOUSLY QUESTIONING FORD'S THINKING ON NOT RECALLING THE VEHICLES FOR THIS PROBLEM. *TR

04/08/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

DRIVING TO WORK CAR HAD A THUMP THEN LOSS OF POWER(COULDN'T ACCELERATE ) AND AMBER WRENCH LIGHT CAME ON. PULLED OVER TO SIDE OF HIGHWAY AS QUICKLY AND SAFELY AS I COULD. ENGINE WAS IDLING ROUGH. PUT IN PARK AND TURNED OFF CAR FOR 2 SECONDS, AND TURNED BACK ON. CAR RAN FINE, UNTIL 3 DAYS LATER WHEN EXACT SAME PROBLEM OCCURRED. *TR

04/07/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I STARTED MY CAR THEN SUDDENLY THE LARAM APPEAR AS (SERVICE ADVANCE TRAC) HOWEVER I DIDN'T NOTICE ANY CHANGE IN MY CAR , I HAD MY STEERING WORKING AND MY BRAKES FINE , AFTER THAT I WENT FEW MILES THAN TURNED OFF THE CAR , AFTER THAT THE ALARM DISAPPEARED , AFTER A WHILE IT APPEARED AGAIN AND I CONTINUE MY TRIP THEN PARKED THE CAR AND AFTER 1:30 HOURS I TURNED ON AND THE ALARM DISAPPEARED AND NEVER APPEARED AGAIN TILL NOW WHICH MEANS AFTER A DAY. *TR

04/07/2014
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 03/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AFTER DRIVING FOR ~20 MINUTES AND THE ENGINE WARMING UP, THE ENGINE WILL SURGE WHEN COMING TO A COMPLETE STOP AFTER BRAKING. THERE IS ALSO A SMELL OF GAS. IMMEDIATELY AFTER REFUELING, THE ENGINE IS DIFFICULT TO START. ONCE STARTED IT RUNS ROUGH FOR A FEW SECONDS AND WANTS TO LURCH AWAY. *TR

04/06/2014
Components: POWER TRAIN
Incident Date: 09/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHGXAR******
Summary

THE TRANSMISSION HAS BEEN JERKING SINCE WE BOUGHT IT I BELIEVE IN 2012. IT JERKS AT 25 TO 35 (EST...) AND NOT ALL THE TIME. IT ALSO DOES IT WHEN YOU PUT IT INTO DRIVE COMING OUT OF REVERSE. I HAVE NERVES PROBLEMS AND I FEEL IT MORE THAN MOST PEOPLE. MY HUSBAND IT HEALTHY AND HE IS NOW SEEING WHAT I HAVE BEEN TALKING ABOUT. IT IS DOING IT PRETTY FREQUENTLY NOW. ITS APRIL 2014. GOING TO THE OWNERS MANUAL WE FOUND OUT IT WAS REPLACED AT 8000 MILES (EST) WITH PRIOR OWNER. ALSO ARE TAIL LIGHTS EDGING KEEPS CHIPPING OR BREAKING OFF. I SEE IT ON MOST FORD FUSION. AND LASTLY OUR GAS TANK LID IS BEYOND LOOSE. IT IS ALWAYS BLOWING OPEN. WE HOPE IT DOESN'T NEVER GET RIPPED OFF OR THAT WATER DOESN'T IN TO THE GAS. SIMPLE BUT MAJOR PROBLEMS. THIS NEW OF CAR SHOULD NOT KEEP HAVING PROBLEMS. *TR

04/04/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY FORCEFULLY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 38,000.

04/04/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

DRIVING HIGHWAY SPEED WITH THE CRUISE CONTROL ACTIVE, ON MY WAY TO WORK. TURNED OFF THE CRUISE AND THE CAR "BUCKED." THE WRENCH WARNING LIGHT CAME ON. IT WOULD LOSE RPM AND THEN GO BACK UP AGAIN. TURNED AROUND AND WENT HOME. I DIDN'T WANT TO BE STRANDED AT 4:30 IN THE MORNING. GOT HOME, TURNED THE CAR OFF, AND RESTARTED, AND THE LIGHT WAS OFF. TOOK IT TO THE FORD DEALER AND THEY SAID IT'S THE THROTTLE BODY. BUT...MY CAR FOR SOME REASON ISN'T COVERED UNDER THE EXTENDED WARRANTY. I HAVE A 6 SPEED MANUAL. IT USES THE SAME THROTTLE BODY AS AUTOMATIC TRANSMISSION CARS. WHAT GIVES?? *TR

04/03/2014
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

HARD SHIFTING AND GEAR SLIPPING DUE TO FLUID LEAK. *TR

04/03/2014
Components: STEERING
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

I RUN A LIVERY BUSINESS AND LUCKILY THERE WERE NO CLIENTS IN THE VEHICLE WHEN THE POWER STEERING JUST STOPPED WORKING. I BROUGHT THE VEHICLE DIRECTLY TO MY MECHANIC AND HOOKED IT UP TO THE COMPUTER, ALTHOUGH THE SERVICE ADVANCE TRAC AND POWER STEERING SERVICE NOW WARNING LIGHTS ARE ON, HIS COMPUTER IS NOT PULLING CODES OR FINDING ANY PROBLEMS? I THEN WENT TO THE DEALERSHIP AND EXPLAINED THE PROBLEM TO THEM AND THEY ARE SAYING I AM GOING TO HAVE TO REPLACE THE ENTIRE STEERING RACK ALTHOUGH I HAVE READ THERE IS NO GUARANTEE THIS WILL ACTUALLY RECTIFY THE PROBLEM. WHEN RESEARCHING THIS ONLINE I AM AMAZED AT THE AMOUNT OF COMPLAINTS I HAVE FOUND. WHY HAS THERE NOT BEEN A RECALL ON THIS YET? LUCKILY THERE HAVE BEEN NO SERIOUS INJURIES OR DEATHS DUE TO THIS EXISTING PROBLEM. WHAT IS IT GOING TO TAKE FORD TO RESOLVE THIS? MAYBE THERE SHOULD BE A CLASS ACTION LAWSUIT FILED JUST LIKE THE UNINTENDED ACCELERATION LAWSUIT. I AM VERY DISGUSTED. I AM NOW LOSING MONEY AS I CAN NOT RUN MY BUSINESS WITH NO VEHICLE. *TR

04/01/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WHILE DRIVING VEHICLE AT VARIOUS SPEEDS FROM 25 MPH TO HIGHWAY SPEEDS OF 55 MPH, ELECTRIC POWER STEERING PERIODICALLY AND SUDDENLY CUTS OUT, MAKING STEERING DIFFICULT ESPECIALLY DUE TO THE SUDDENNESS AND UNEXPECTEDNESS OF THESE INCIDENTS. INCIDENTS SEEM TO OCCUR WHEN RIDING OVER A BUMP IN THE ROAD AND ARE TYPICALLY NOTICED MOST FREQUENTLY ON HIGHWAY ON/OFF RAMPS. *TR

03/27/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE SITTING AT A STOP LIGHT, THE CAR STARTED ACCELERATING FASTER AND FASTER. HAD TO TURN THE CAR OFF TO GET IT TO STOP. NEXT LIGHT, THE SAME THING. TOOK IT TO DEALERSHIP AND THEY SAID IT WAS THE THROTTLE BODY, AND THEY REPLACED IT. (RECALL?) WORKED OK UNTIL 3/27/2014 AND PULLING INTO A PARKING LOT, WITH MY FOOT ON THE BRAKE TO SLOW DOWN, THE CAR STARTED ACCELERATING AGAIN. I TURNED THE CAR OFF TO GET IT TO STOP. GLAD I WASN'T ON A HIGHWAY OR INTERSTATE WHEN THIS HAPPENED. GOING BACK TO DEALERSHIP TOMORROW, AS I CONSIDER THIS A DANGEROUS PROBLEM. *TR

03/26/2014
Components: POWER TRAIN
Incident Date: 03/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I OWN A 2010 FORD FUSION SE, I PURCHASED IT WHILE MY HUSBAND WAS DEPLOYED IN 2010. IT HAD 17 MILES, WHEN I BOUGHT IT. I AM THE FIRST OWNER. IT SEEMED LIKE A GREAT CAR. IN OWNING THE CAR I HAVE HAD TO GET THE ALTERNATOR CHANGED- 2 YEARS INTO OWNING THE CAR. AND RECENTLY THE CAR HAS BEEN RIDING "ROUGHER" THAN USUAL. ALSO THE RPM'S WILL RANDOMLY GO UP AND DOWN. AND WHEN I AM AT A RED NIGHT AND MY FOOT IS ON THE PEDAL, THE CAR KIND OF "JUMPS" A LITTLE BIT... THIS SHOULD NOT BE HAPPENING SINCE MY FOOT IS ON THE BRAKE. I DON'T KNOW IF THIS IS TRANSMISSION RELATED OR WHAT- BUT FORD REALLY NEEDS TO GET THIS RECALLED IT IS QUITE DANGEROUS. THIS MORNING THE CAR WAS REALLY ACTING ODD. I WILL BE CALLING A MECHANIC TODAY AND SEE WHAT ARE MY OPTIONS WITH THIS CAR. I AM TERRIFIED THAT I WILL BE DRIVING WITH MY TWO YOUNG CHILDREN IN THE CAR AND THE CAR START ACTING UP- ESPECIALLY SINCE MY HUSBAND IS DEPLOYED ONCE AGAIN TO THE MIDDLE EAST WITH US AIR FORCE. FORD FIGURE OUT THE PROBLEM WITH THIS CAR BEFORE IT CAUSES ACCIDENTS OR WORSE FATALITIES! *TR

03/26/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE BODY FAILURE. *SMD THE CONSUMER STATED WHILE DRIVING AT A SPEED OF 45 MPH. SHE HEARD WHAT SHE THOUGHT WAS A LIGHT POP, AND THE VEHICLE IMMEDIATELY STARTED LOOSING POWER, AND NO MATTER HOW HARD SHE APPLIED THE ACCELERATOR, IF HAD NO EFFECT ON THE VEHICLE. *JB THE CONSUMER STATED SHE EXPERIENCED ANOTHER FAILURE ON MARCH 15, 2014. UPDATED 04/02/14

03/21/2014
Components: SERVICE BRAKES
Incident Date: 12/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

METAL TO METAL GRINDING REAR BRAKES AT 19967 MILES, DEALER CLAIMS RUSTY CALIPER PINS, REPLACED ROTORS, CALIPERS AND PADS FOR $283 OUT OF POCKET, NOT COVERED UNDER WARRANTY. FRONT BRAKES FINE AND WEARING NORMALLY. *TR

03/21/2014
Components: SERVICE BRAKES
Incident Date: 01/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

BRAKE PEDAL GOES TO FLOOR, USED EMERGENCY BRAKE TO AVOID REAR END ACCIDENT, DEALER CLAIMS METAL BRAKE LINE FAILURE DUE TO CRIMP FROM FACTORY INSTALL. LOCATION OF FAULT WAS UNDER AIR CONDITIONING UNIT. DEALER ORDERED NEW LINE FROM TENNESSEE, TOOK A WEEK, RENTAL CAR $200 AND LINE REPLACEMENT $488. I SUSPECT EARLIER REAR BRAKE ISSUE WAS CAUSED BY THIS FACTORY INSTALLED CRIMP. *TR

03/21/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/07/2014
Crash: No
Fire: No
Summary

STARTED MY CAR AND EVERYTHING WAS FINE, WITHIN 45 SECONDS OF DRIVING MY DASH SAID SERVICE POWER STEERING NOW AND THEN SERVICE ADVANCETRAC, WITH THE ADVANCETRAC LIGHT COMING ON. AS SOON AS THIS HAPPENED MY POWER STEERING WAS COMPLETELY GONE AND I COULD HARDLY TURN. IT HAS NEVER WORKED SINCE AND WHENEVER I START THE CAR IT SAYS SERVICE POWER STEERING NOW SHORTLY FOLLOWED BY SERVICE ADVANCETRAC. *TR

03/20/2014
Components: STEERING
Incident Date: 03/16/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THERE WAS A SUDDEN LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. UPON RESTARTING, THE VEHICLE RESUMED WITH THE STEERING WHEEL MALFUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND AN UNKNOWN REPAIR WAS PERFORMED. THE FAILURE PERSISTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 48,382. THE VIN WAS UNAVAILABLE.

03/20/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS A PASSENGER IN A 2010 FORD FUSION AND WAS IN THE FRONT PASSENGER SEAT AND ANOTHER PERSON WAS IN THE RIGHT REAR PASSENGER SEAT. I WAS EXITING THE CAR AND BECAUSE THE DOOR HAD OPENED TO FAR, I USED MY HANDS TO PULL MYSELF OUT OF THE CAR. AT THE SAME TIME, THE PASSENGER IN THE RIGHT REAR SEAT WAS IN THE PROCESS OF OPENING THEIR DOOR AND EXITING. DUE TO THE CLOSE PROXIMITY OF THEIR DOOR EDGE (APPROXIMATELY 1/16 INCH) AND THE CAR ITSELF, A FINGER TIP ON MY RIGHT HAND WAS COMPLETELY AMPUTATED WHEN THE DOOR WAS OPENED. I WAS TAKEN BY AMBULANCE TO HOSPITAL WHERE SURGERY WAS PERFORMED.

03/20/2014
Components: ENGINE
Incident Date: 03/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE DRIVING THE ENGINE JUST CUT OUT. THERE WAS NO RESPONSE FROM THE GAS PEDAL AT ALL. THE ENGINE WAS SURGING AROUND 10000 RPM, AND RUNNING VERY ROUGH. THEN THE VEHICLE WENT IN TO LIMP HOME MODE. I WAS ABLE TO SHUT IT DOWN PUT IT IN PARK AND RESTART, BUT AFTER A WHILE IT STARTED ALL OVER AGAIN. THIS HAPPENED MULTIPLE TIMES DURING THE DAY. *TR

03/18/2014
Components: STEERING
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I WAS DRIVING HOME FROM WORK ON THE INTERSTATE WHEN THE CAR BECAME HARD TO STEER. I PULLED OFF THE ROAD TURNED THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE AND I WENT ON HOME. THE NEXT DAY WHEN I STARTED THE CAR THERE WAS A POWER STEERING ASSIST FAILURE. I TOOK THE CAR TO THE FORD DEALER. THEY SAID THE STEERING GEAR WAS GOING OUT AND WOULD COST $1600 TO REPAIR. SINCE MY 2010 FORD FUSION HAD ONLY 43000 MILES ON IT, I CALLED FORD. THEY SAID THEY COULDN'T HELP ME. *TR

03/17/2014
Components: SERVICE BRAKES
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

PARKING BRAKE HANDLE WOULD NOT RELEASE BRAKES AND WAS TOTALLY LOOSE. BRAKES WERE LOCKED UP, BUT AFTER GOING IN REVERSE IT FINALLY RELEASED. SINCE THEN IF WEATHER IS BELOW FREEZING BRAKE LEVER CANNOT BE MOVED AT ALL. IF WEATHER IS ABOVE FREEZING IT SEEMS TO WORK BUT WE ARE AFRAID TO USE IT FOR FEAR OF LOCKING UP. SOME OWNER INPUT WAS FOUND ON INTERNET SAYING THAT THE CABLE BOOTS WERE POSSIBLY WORN AND WATER GETS INTO THE MECHANISM AND PREVENTS LEVER FROM OPERATING. SEEMS TO BE A COMMON FORD FUSION PROBLEM THIS TIME OF YEAR. CONTACTED FORD AND THEY HAD NO INPUT ON PROBLEM. I WILL HAVE IT LOOKED AT BY INDEPENDENT REPAIR SHOP AS THE LOCAL DEALER SERVICE DEPT. IS A THIEF. IN MEANTIME I CANNOT USE THE PARKING BRAKE. WARRANTY IS OVER BUT I THINK FORD SHOULD ATTEND TO THIS PROBLEM AS IT IS CLEARLY A DANGEROUS DEFECT. *TR

03/17/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

SMELLED GAS AND SAW LEAK FROM TOP OF TANK DOWN SIDE OF TANK BY PASSENGER SIDE REAR WHEEL. MECHANIC DROPPED THE TANK AND SAID A SPLIT OCCURRED ON A SEAM THROUGH NO FAULT OF CORROSION. HE BELIEVES IT TO A MANUFACTURER DEFECT. ALL THE VEHICLES I HAVE OWNED NEVER HAD A LEAKING GAS TANK FROM CORROSION OR OTHERWISE. *TR

03/16/2014
Components: ENGINE
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

THE CAR WENT INTO 'LIMP' MODE, AND LOST ALMOST ALL POWER. THE 'CHECK ENGINE' INDICATOR LIT UP. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART IT W/O INCIDENT, AFTER WHICH IT RAN NORMALLY. THIS IS THE FIRST TIME IT HAPPENED, BUT AN ONLINE SEARCH REVEALED THAT THIS IS NOT AN UNKNOWN ISSUE WITH THESE MODELS. I WAS IN HEAVY TRAFFIC AND FORTUNATE THAT NO ACCIDENT OCCURRED. *TR

03/13/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON ROAD AT 50 MPH THE CAR SUDDENLY ALARMED "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW." MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I SEE ON THIS WEBSITE AND THE INTERNET THERE ARE MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. THIS IS VERY EXPENSIVE TO FIX!!!!I WHY NO RECALLS YET? *TR

03/12/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

SERVICE ADVANCETRAC FAULT DISPLAYED SERVICE POWER STEERING NOW DISPLAYED THEN POWERING STEERING TURNED OFF AND THEN VEHICLE WAS VERY HARD TO STEER EPAS IS NOW NOT WORKING DEALER STATED THIS WAS THE REASON WHY POWER STEERING IS OFF. *TR

03/07/2014
Components: POWER TRAIN
Incident Date: 03/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WELL I PREVIOUSLY HAD A PROBLEM WITH THE TRANSMISSION SHIFTING GEARS AND JERKING. WELL COME TO FIND OUT IT WAS FROM A LOW FLUID LEVEL CAUSED BY A LEAKING DRIVE SHAFT. ONE OF MORE THAN 2000 KNOWN TO HAVE THIS PROBLEM. FORD NEEDS TO TAKE CARE OF THIS OR I AM GOING BACK TO IMPORTS AGAIN. *TR

03/07/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAR35******
Summary

I WAS DRIVING THE ROAD AROUND 50 MPH.,WHEN SUDDENLY MY CAR WAS IDLING! I TRIED TO PUSH THE GAS BUT THE CAR WAS NO POWER I GEAR OFF TO THE SIDE OF THE ROAD. I PUT THE CAR TO PARK. AFTER I RESTART MY CAR AND SEEMS NOTHING WAS WRONG WITH IT.I TOOK MY CAR TO FORD DEALER SCHWABENGARAGE AG STUTTGART-VAIHINGEN GERMANY / GARAGE TO LOOK WHAT IS WRONG WITH IT, THEY DIDN'T SEE ANYTHING WRONG WITH IT. SO I DROVE MY CAR AGAIN, MY BOYFRIEND SEARCH THE PROBLEM AND FOUND OUT THAT THE THROTTLE BODY IS NOT WORKING RIGHT ,BUT THE DEALER COULDN'T SEE THE PROBLEM. MY BOYFRIEND ORDER THE PARTS ANYWAY BECAUSE I CAN FEEL THAT MY CAR IS GOING TO BREAK DOWN AGAIN. I WAS DRIVING THIS MORNING WITH MY TWO KIDS WHEN MY CAR LOSE POWER AGAIN. I TURNED IT OFF AND START AGAIN AND AFTER 100 METERS IT DID THE SAME AGAIN. I WAS TERRIFIED AND PRAY HARD THAT THE OTHER CAR WILL NOT HIT US. I TOOK MY CAR TO AAFES / MILITARY INSTALLATION CAR CARE WITH THE PARTS WE PURCHASED AND REPLACED THE THROTTLE BODY. I DROVE MY CAR HOME TODAY AND GOT HOME SAFELY. I FOUND OUT THAT FORD FUSION HAS BEEN HAVING THIS PROBLEM. *TR

03/06/2014
Components: POWER TRAIN
Incident Date: 02/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEN COLD VEHICLE FREE REVS BEFORE ABRUPTLY SLAMMING INTO NEXT GEAR THIS COULD CAUSE DAMAGE TO THE AUTOMATIC TRANSMISSION OR LOSS OF VEHICLE CONTROL IN ADVERSE CONDITIONS. I HAVE HEARD OF NUMEROUS OTHER COMPLAINTS SPECIFIC TO THIS MODEL. THE MANUFACTURER NEEDS TO ADDRESS THESE CONCERNS IMMEDIATELY! *TR

03/05/2014
Components: STEERING
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

FROM THE TIME OF STARTING THE VEHICLE UP TO APPROX 5 - 10 MINUTES THERE IS NO POWER STEERING IN MY CAR. I CAN BE GOING ANY SPEED AND IT DOESN'T WORK. *TR

03/05/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORK. *TR

03/04/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TWICE IN PARKING LOT MESSAGE APPEARED -POWER STEERING ASSIST FAULT. AT FIRST APPEARED TO BE POWER (BATTERY) RELATED, BECAUSE THE CAR WAS IN PARK AND WHEN I TURNED CAR OFF THEN ON AGAIN MESSAGE IS GONE, CAR WAS DRIVING FINE. - ABOUT AN HOUR LATER, SAME MESSAGE APPEARED AND POWER STEERING NO LONGER WORKS. TURNING ON AND OFF NO LONGER CORRECTING THE PROBLEM. THIS IS THE SECOND POTENTIALLY VERY DANGEROUS PROBLEM I HAVE HAD WITH THIS CAR IN THE LAST 6 MONTHS. *TR

03/03/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION ON A DRY LEVEL STREET AND SUDDENLY THE SERVICE POWER STEERING NOW AND ADVANCE TRAC FAILURE DISPLAYED ON MY RADIO. IT IS ESTIMATED TO COST $1200 TO FIX THIS AND I HAVE SEEN APPROXIMATELY 25% OF THE COMPLAINTS ABOUT FORD FUSIONS INVOLVE THIS ISSUE. PLEASE HELP US THERE IS AN OBVIOUS FAULT FROM FORD. *TR

03/02/2014
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 02/27/2013
Crash: No
Fire: No
Summary

WHILE DRIVING HOME ON HIGHWAY AT 50 MPH THE CAR SUDDENLY ALARMED SERVICE ADVANCETRAC AND POWER STEERING NOW. MY STEERING WHEEL LOCKED ON ME. THANK GOD IT DIDN'T CAUSE AN ACCIDENT. I CALLED A FORD DEALER THEY SUGGESTED I PULL OVER TRY TURNING THE CAR OFF AND STARTING IT AGAIN TO SEE IF MESSAGE WOULD DISAPPEAR IT DIDN'T. THEY TOLD ME I WOULD HAVE TO BRING IT IN TO BE SERVICED. JUST FOR THEM TO LOOK AT IT IT'S $130. WHEN I LOOKED ON INTERNET I SEEN THAT THERE HAS BEEN MULTIPLE COMPLAINTS ABOUT THIS BUT NO RECALLS. I ALSO SEEN THAT IT IS VERY COSTLY AND THE PROBLEM RECURS. WHY NO RECALLS YET? *TR

02/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/08/2014
Crash: No
Fire: No
Summary

WENT TO PULL ONTO INTERSTATE AND WHEN TRIED TO ACCELERATE THE VEHICLE WOULDN'T SPEED UP. ALSO THE ENGINE RPM'S WOULD ACCELERATE AND CAUSE HARD SHIFTS WHICH HAS PROGRESSIVELY GOTTEN WORSE, THE VEHICLE DOESN'T WANT TO START WHEN THE FUEL LEVEL GETS LOW ENOUGH TO TURN THE LOW FUEL LIGHT ON EITHER. ALL OF THE ABOVE PROBLEMS HAVE GOTTEN WORSE OVER THE PAST MONTH. *TR

02/27/2014
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

DRIVING IN FAR LEFT LANE AT HIGHWAY SPEED. THE CAR HAD BEEN ON FOR ABOUT 10 MINUTES AFTER SITTING IN PARKING LOT ALL DAY. IT WAS 96 DEGREES. CAR STARTED TO VIBRATE AND SLOW DOWN. I NOTICED THAT THE TOOL LIGHT WAS ON. OBVIOUSLY I HAD ENTERED INTO LIMP MODE AND FOUND A WAY TO CROSS FOUR LANES OF RUSH HOUR TRAFFIC TO MAKE IT TO THE EMERGENCY LANE. ONCE STOPPED ENGINE LOPED ERRATICALLY AND WOULD NOT ACCELERATE. ENGINE WAS NON-RESPONSIVE TO PEDAL CHANGES. PUT CAR IN PARK AND SHUT THE ENGINE OFF. I WAITED 30 SECONDS AND STARTED THE CAR AGAIN AND DROVE HOME (26 MILES) WITHOUT FURTHER INCIDENT. IT SHOULD BE NOTED THAT I HAVE EXPERIENCED SURGING IN THE ENGINE THIS PAST WEEK. SYMPTOMS POINT TO THE THROTTLE BODY; BUT THIS IS SPECULATION AS I HAVE NOT HAD THE CAR DIAGNOSED BY A PROFESSIONAL. I AM AWARE THAT THERE IS A CURRENT INVESTIGATION INTO THIS MATTER. THIS EVENT HAPPENED AT HIGHWAY SPEEDS AND COULD HAVE BEEN DISASTROUS. DRIVING CAN BE INHERENTLY DANGEROUS AND PARTS DO BREAK; BUT, THE FACT THAT THIS HAS BEEN A KNOWN ISSUE FOR QUITE SOME TIME WARRANTS AN ADDITIONAL REPORT.

02/27/2014
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WE LEFT OUR HOME IN NORTH FORT MYERS, FL, FRIDAY MORNING AND TRAVELED NORTH ON ROUTE 75. AROUND MILE MARKER 217, AND DRIVING IN THE MIDDLE LANE OF THE 3 LANE HIGHWAY, THE ENGINE SUDDENLY DIED. WE COASTED OVER TO THE SIDE OF THE ROAD. AFTER SEVERAL ON-OFF ATTEMPTS WE LIMPED OFF THE HIGHWAY VIA THE EXIT AND INTO THE TIRE CHOICE CAR CARE SHOP IN BRADENTON, FL. THEIR COMPUTER DETERMINED THE PROBLEM TO BE THE THROTTLE BODY MOTOR ASSEMBLY, WHICH THEY REPLACED ALONG WITH THE THROTTLE BODY SWITCH. IF A VEHICLE HAD BEEN BEHIND US AT THE TIME ON RT. 75, WE WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED!!!

02/27/2014
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3SAHPOHA2AR******
Summary

MY WIFE WAS DRIVING TO A APPOINTMENT AND ABOUT 2 MILES AWAY FROM THE HOUSE, THE ADVANCE TRAC LIGHT CAME ON THEN THE CAR STEERING LOCKED UP AND THE CAR LOST CONTROL, SHE WAS ABLE TO PULL UP AGAINST THE SIDE WALK SAFE, BUT IT SCARED HER REALLY BAD THINKING IT WAS GOING TO BE A SERIOUS AND THAT HER AND THE BABY SHE CARRYING WOULD BE HURT, WHY IS THEIR NOT A RECALL ON THIS PROBLEM, SO MANY PEOPLE HAS HAD THE SAME PROBLEM WITH THE FORD FUSION IT SHOULD BE. *TR

02/27/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL, THEN PARK AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THE FOLLOWING WEEK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

02/25/2014
Components: SERVICE BRAKES
Incident Date: 02/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

LR BRAKE FROZE UP DUE TO CORROSION NOT ALLOWING CALIPER TO SLIDE PROPERLY, CAUSING EXCESSIVE WEAR AND DAMAGE TO BRAKE ROTOR. *TR

02/24/2014
Components: WHEELS
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TL- THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT CHECKED THE VEHICLE AND NOTICED THAT THE TIRE HAD TWO MISSING WHEEL STUDS. THE STUDS HAD BEEN STRIPPED. HE CONTACTED THE AUTHORIZED DEALER AND THEY STATED HE IS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V574000 (WHEELS). THE MANUFACTURER WAS NOTIFIED. THERE WAS NO FAILURE. DYD

02/23/2014
Components: STEERING
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3A3******
Summary

TURNING CORNER WITH CHILDREN PRESENT, SERVICE ADVANCE TRAC & SERVICE POWER STEERING LIGHT CAME ON AND LOST POWER STEERING. VERY VERY DANGEROUS SITUATION. SHOULD BE A RECALL ON STEERING GEAR 2010-2012 FUSION MODELS. ELECTRIC SEALED UNIT TOO COSTLY TO KEEP REPAIRING. FAULTY AND DANGEROUS. COULD HAVE BEEN FATAL. *TR

02/22/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

COUPLE MONTHS AGO THE CAR STARTED TO HAVE PROBLEMS SHIFTING FROM ONE GEAR TO ANOTHER. THE MAIN PROBLEMS WAS FROM 1 TO 2. AT A TIME, ON A RED LIGHT, THE CAR DIDN'T MOVE FOR A FEW SECONDS EVEN THOUGH THE ACCELERATOR WAS BEING PRESSED. THEN THE CAR SUDDENLY JUMP AND STARTED GOING. THE CAR STARTED JUMP FROM ONE GEAR TO ANOTHER. LATER THERE WAS A TRANSMISSION OIL LEAK. AND THE CAR IS GETTING WORSE THERE IS NO SMOOTH TRANSITION BETWEEN THE VELOCITIES AND THE DEALER SAID WE HAD TO PAID FOR LABOR AND PARTS. IT SEEMS UNFAIR TO HAVE TO PAY FOR A MANUFACTURER'S ISSUE. THE TRANSMISSION ON THIS MODEL IS DEFECTIVE AND THERE SHOULD BE A CHECK-OUT TO THIS PROBLEM. *TR

02/19/2014
Components: POWER TRAIN,ENGINE
Incident Date: 02/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

DRIVING ON HIGHWAY AND THE TRANSMISSION WENT OUT OF GEAR, COASTED TO EDGE OF HIGHWAY, HAD POWER TO ENGINE/CAR THOUGH . SECOND TIME HAPPEN I WAS STOPPED DROPPING OFF WIFE AND WHEN I STARTED TO GO, THE CAR STARTED TO SHAKE AND SPUTTER AND THE TRANSMISSION WENT OUT OF GEAR AGAIN. HAD TO COAST TO EMPTY AREA. BOTH TIMES, I SHUT OF ENGINE WAITED 30 SECONDS/MINUTE AND RESTARTED AND CONTINUED ON WITHOUT PROBLEM. *TR

02/19/2014
Components: POWER TRAIN
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE WAS ABLE TO BE RESTARTED BUT THE FAILURE RECURRED THREE TIMES OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

02/14/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

IN A NUT SHELL THE CAR WOULD NOT ACCELERATE PROPERLY IT KEPT DYING OUT EVERY TIME I WOULD MASH ON THE ACCELERATOR.WENT TO AUTOZONE AND HAD A SCANNER PUT ON THE VEHICLE AND A NUMBER OF CODES CAME BACK POINTING TO THE THROTTLE ACCELERATOR CONTROL WHEN LOOKING FOR THE PART IT CAME BACK AS THE ENTIRE THROTTLE BODY. THEN COME TO FIND OUT THE PART HAD TO BE ORDERED, THEN IT COULD NTO BE ORDERED FROM ANY RETAILER, WENT TO THE DEALER ONE DAY TO GET THE PART AND IT WAS PURCHASEABLE, WENT BACK THE NEXT DAY TO FIND IT WAS A RECALL ON THAT PART WENT TO ANOTHER DEALER TO HAVE THE RECALL HONORED AND THEY GAVE ME THIS SPILL ABOUT THE COST OF A DIAGNOSTIC TEST, SAYING IT HAD TO BE DONE BEFORE THEY COULD KNOW FOR SURE IF IT WAS THE THROTTLE BODY. THEN LATER THAT DAY THEY CALL BACK SAYING IT WAS SOME KIND OF AIR HOSE THAT A RAT HAD CHEWED THROUGH. SOUNDS LIKE A BUNCH OF HOORAH TO ME. TELL ME WHAT DO YOU THINK. *TR

02/14/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE FAILED TO ACCELERATE OVER 5 MPH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,300. *TR

02/13/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ENGAGED INTO NEUTRAL INDEPENDENTLY AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,200. *TR

02/13/2014
Components: STRUCTURE
Incident Date: 02/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE CHROME ON THE INTERIOR DOOR HANDLES OF THIS 2010 FORD FUSION IS PEELING. THERE IS A FORD TSB ON THIS ISSUE AS WELL AS NHTSA ITEM NUMBER - 10039156 WHICH I HAVE FOUND ONLINE. AS A RESULT OF THIS CHROME PEELING MY SON SUSTAINED A CUT ON HIS FINGER. I HAVE CONTACTED FORD AND THEY WILL NOT PAY FOR EITHER THE PARTS OR THE LABOR TO ADDRESS THIS KNOWN DEFECT. I WOULD LIKE TO FILE A COMPLAINT AGAINST FORD REGARDING THIS ISSUE WITH THE HOPE THAT THEY WILL ADDRESS THIS. *TR

02/12/2014
Components: ENGINE
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THIS IS IN REGARDS TO NHTSA ACTION NUMBER: PE13003 MY FUSION WAS HAVING STALLING PROBLEMS LEAVING MY NEIGHBORHOOD. IT WOULD ACT AS THOUGH THERE WASN'T ENOUGH FUEL BUT NOT ENOUGH TO STALL OUT. THE ENGINE WOULD SHAKE LIKE CRAZY AND THROW THE ENTIRE CAR INTO A SHAKE THAT WAS INCREDIBLY STRONG. I WOULD HAVE TO STOP, PARK AND SHUT OFF THE ENGINE TO GET IT TO STOP. THIS HAPPENED AT LEAST TWICE A WEEK LEAVING THE HOUSE IN THE MORNING ON MY WAY TO WORK. ONCE IT SHOOK SO HARD I THOUGHT IT MIGHT TEAR THE ENGINE MOUNTS RIGHT OUT OF THE CAR. I TOOK THE VEHICLE TO MULLINAX FORD OF APOPKA WHERE THEY HAD TO REPLACE THE THROTTLE BODY. THEY CLAIMED IT WAS NOT UNDER WARRANTY AS IT ISN'T A "MECHANICAL" ENGINE PART, THAT IT WAS AN ELECTRONIC COMPONENT. *TR

02/12/2014
Components: STEERING,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

EVERY TIME ENGINE STARTS, FORD FUSION DASH DISPLAYS TWO (2) FAULT CODES: CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH FAULT ALERTS CLEAR AFTER PRESSING CONTROLS ON THE STEERING WHEEL. HOWEVER, BOTH, THE REAR PARK AID, AND THE CROSS TRAFFIC SYSTEM STOPPED WORKING. EACH PROVIDES UNIQUE AUDIBLE BUZZING' ALERTS WHEN AUTO IS IN REVERSE TO WARN OF AN IMPENDING CRASH/CONTACT WITH A PERSON OR OBJECT. TWO SAFETY SYSTEM FEATURES THAT NO LONGER WORKED. THE 2010 FORD FUSION WAS OUT OF WARRANTY, (4 YEARS OLD, LESS THAN 8,500 MILES ON ODOMETER) SO I HAD TO PAY THE DEALERSHIP ABOUT $150.00 TO DIAGNOSE THE PROBLEM. THE DEALERSHIP DIAGNOSED THE PROBLEM AS A BROKEN, AND NON-WORKING SPEAKER IN THE TOP OF THE REAR SEAT. THE COST TO REPLACE THIS SPEAKER WOULD BE APPROXIMATELY, $350.00, AND THERE WOULD BE NO GUARANTEE THAT THIS WILL FIX THE 2 PROBLEMS, ALTHOUGH THE MECHANIC SAID HE WAS 98% SURE THE DIAGNOSTIC WAS CORRECT. FORD MOTOR COMPANY OFFERED TO PAY $200 TOWARD THE REPAIR. RESULT: TWO SAFETY SYSTEMS ARE NOW WORKING, BUT I HAD TO PAY $300.00 OF THE $500.00 COST TO DIAGNOSE AND REPAIR THESE SAFETY SYSTEM FEATURES. A SPEAKER IN THE TOP OF THE REAR SEAT' IS A PART OF AN AUTO THAT AN OWNER EXPECTS WOULD LAST FOR THE LIFE OF THE AUTO, AND CERTAINLY MORE THAN 8,500 MILES ON AN ODOMETER. SINCE THIS SPEAKER IS AN INTEGRAL PART OF BOTH SAFETY SYSTEMS, NOT SUBJECT TO ANY WEAR AND TEAR, ITS FAILURE TO WORK/OPERATE AS DESIGNED IS AN OBVIOUS DESIGN OR PRODUCT FAULT, AND SOMETHING THAT FORD MOTOR SHOULD REPAIR AT ITS EXPENSE. *TR

02/08/2014
Components: POWER TRAIN
Incident Date: 02/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JT4RN81R9K5******
Summary

SIMILAR STORY TO OTHER POSTINGS REGARDING AUTOMATIC TRANSMISSION: INCREASINGLY PROLONGED SHIFTING BETWEEN LOW GEARS (RUNNING AT INCREASINGLY HIGHER RPMS BEFORE SHIFTING), CAR PERIODICALLY JERKS FORWARD WHEN ACCELERATING FROM 0, AND NOW TRANSMISSION FLUID IS LEAKING FROM LEFT HALF SHAFT SEAL. WILL COST OVER $500 TO REPLACE SEAL, BUT WILL TAKE A FEW DAYS FOR THE DEALER TO GET THE "KIT," BECAUSE THERE ARE 2000 BACK-ORDERS!!!! ORIGINALLY BOUGHT THE CAR BECAUSE OF HIGH RATINGS, AND MY DISAPPOINTMENTS WITH HONDA AND TOYOTA, AND THE RUMOR THAT FORD STOPPED BUILDING CRAPPY CARS - GUESS SOME THINGS NEVER CHANGE (EXCEPT, OF COURSE, HOW MUCH THEY CHARGE FOR CRAP). WOULD LOVE TO FIND A DECENT, REASONABLY PRICED CAR, BUT SUSPECT THEY NO LONGER EXIST. *TR

02/07/2014
Components: POWER TRAIN
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY VEHICLE REGULARLY "BUCKS" AND HAS ISSUES SHIFTING. THERE IS AN APPARENT TRANSMISSION PROBLEM AND KNOWN LEAKING ISSUE ON THIS MODEL OF THE FORD FUSION. THERE ARE OVER A 1000 COMPLAINTS ABOUT THIS ON THE INTERNET THAT I HAVE FOUND AND FORD REFUSES TO DO ANYTHING ABOUT IT. THIS IS A FAULT OF THEIRS AND THEY SHOULD BE RESPONSIBLE FOR THIS FIX! *TR

02/06/2014
Components: STEERING
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

DRIVING HOME FROM WORK ON THE EXPRESSWAY AT 65 MPH WHEN SUDDENLY THE SERVICE POWER STEERING NOW ALERT CAME ON. LOST ALL POWER STEERING AND HAD TO PULL OFF THE EXPRESSWAY. CAR HAD TO BE TOWED AS STEERING WHEEL WAS LOCKED IN POSITION. FORD DEALER TELLS ME HAD COMPLETE POWER STEERING FAILURE. THIS IS A VERY DANGEROUS PROBLEM AND DUE TO THE NUMBER OF COMPLAINTS FILED, I CAN'T BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR

02/05/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL FUNCTION ONCE RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THERE WAS A CONCURRENT INVESTIGATION FOR THE FAILURE UNDER NHTSA ACTION NUMBER: PE13003 (ENGINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

02/04/2014
Components: STEERING
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

POWER STEERING COMPLETELY FAILED AND SERVICE POWER STEERING NOW CAME ON THE DASH WARNING. LATER SERVICE ADVANCETRAC ALSO CAME ON DASH WARNING. STEERING VERY DIFFICULT AT SLOW SPEEDS. LIKELY TOO DIFFICULT FOR SMALL PERSON TO NEGOTIATE A PARKING LOT. CAR HAS ELECTRIC POWER STEERING AND ENTIRE STEERING RACK MUST BE REPLACED AS THE FAILED SENSOR IS NOT SERVICEABLE FROM ACTUAL RACK AND PINION. COST OF PART FORD PART STE27 IS $1186.74 PLUS LABOR. IF PART FAILED IN A TURN WHEN DRIVER ASSUMES EASY STEERING I COULD SEE A PROBLEM OCCURRING. *TR

02/03/2014
Components: POWER TRAIN
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

VEHICLE SHIFTS VERY ABRUPTLY WHEN COLD AND FIRST STARTING OUT, ALMOST STALLING OUT WHEN PULLING OUT INTO ONCOMING TRAFFIC. LOOKS LIKE THERE IS TRANSMISSION FLUID LEAKING OUT FROM A SEAL. *TR

02/03/2014
Components: POWER TRAIN
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I WAS DRIVING AT APPROXIMATELY 45 MPH, WHEN SUDDENLY THE CAR STARTED TO VIOLENTLY SHAKE AND DECELERATED TO 10 MPH. THE "CHECK ENGINE" AND WRENCH ICON LIGHTS CAME ON. I REFERRED TO MY OWNER'S MANUAL, WHICH DIRECTED ME TO TAKE MY CAR TO THE DEALERSHIP. I DROVE SLOWLY FOR 4 MILES TO THE NEAREST FORD DEALERSHIP. THEY INFORMED ME THAT THE ISSUE WAS WITH THE "THROTTLE BODY" AND SAID THAT IS WOULD NEED TO BE REPLACED AT A COST OF $550 (INCL. PARTS AND LABOR). I HAD THE PART REPLACED AT THAT TIME AND THE PROBLEM APPEARS TO BE RESOLVED. *TR

02/03/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

IT IS THE TYPICAL THROTTLE BODY ISSUE EVERYONE ELSE IS COMPLAINING ABOUT. IT WOULD RANDOMLY STALL COMPLETELY OUT ON THE MAIN ROAD. OCCASIONALLY, I COULD TURN OFF THE CAR AND THEN TURN IT BACK ON AND IT WOULD DRIVE ME A FEW MORE MILES BEFORE STALLING OUT AGAIN. CAR WOULD RANDOMLY ACCELERATE WHILE APPLYING THE BRAKES. CAR WOULD VIOLENTLY "JUMP" LIKE IT WAS MISSING GEARS WHILE ACCELERATING. ALMOST IMPOSSIBLE TO ACCELERATE SPEED WITHOUT PUTTING MY FOOT TO THE FLOOR. I BOUGHT A NEW THROTTLE BODY FOR ABOUT $400 I THINK IN SEPTEMBER 2012 AND WITHIN A YEAR IT WAS ALREADY DOING THE SAME THINGS MENTIONED ABOVE. I JUST RECEIVED AN EXTENDED WARRANTY FROM FORD IN THE MAIL AND WILL GET A REFUND FOR MY PREVIOUS EXPENSE ON A NEW THROTTLE BODY. IT PRETTY MUCH SEEMS LIKE A RECALL BUT WITHOUT ACTUALLY SAYING IT IS. I DON'T KNOW IF THERE IS ANY FURTHER ACTION THAT CAN BE TAKEN BUT IF SO THEN PLEASE DO. THIS IS A DANGEROUS CAR WITH A SHORT SHELF LIFE. I ALMOST GOT BLASTED FROM MY SIDE TWICE BECAUSE I WOULD BE TURNING OFF A 4 LANE ROUTE WITH PLENTY OF DISTANCE FROM ONCOMING TRAFFIC AND THE CAR WOULD STALL. I WAS BASICALLY A SITTING DUCK SIDEWAYS HOPING IT WOULD ROLL ME FAST ENOUGH TO GET OUT OF THE WAY. I HOPE THIS HELPS. *TR

02/01/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I TURNED RIGHT OUT OF A PARKING LOT ONTO THE HIGHWAY TRAVELING AT 35 MPH WHEN THE "POWER STEERING FAULT" LIGHT CAME ON THE STEERING FELT HEAVER THAN USUAL I DROVE ABOUT 7 MILES THAN PARKED CAR. WHEN I RESTARTED THE CAR AFTER 2 HOURS THE INFORMATION PANEL SAID "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" AND THE POWER ASSIST WAS OFF EXTREMELY DIFFICULT TO STEER. COULD BE EXTREMELY DANGEROUS IF THIS WAS TO HAPPEN IN A PARKING LOT WITH PEOPLE AROUND. *TR

01/31/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE NOTICED A LEAK UNDERNEATH THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FUEL TANK WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 140,000. UPDATED 04/22/14 MA UPDATED 04/24/14

01/31/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA4AR******
Summary

AFTER GAS FILL UP. CAR DIFFICULT TO START. TAKES SEVERAL TRIES TO GET IT GOING AND THEN STUMBLES AND RUNS ROUGH FOR A WHILE. WHEN CAR WAS NEW IT DID IT A FEW TIMES. INCIDENT OCCURRED MORE AND MORE AS MILES INCREASED. BY 90,000 MILES, IT ALMOST ALWAYS HAPPENS. *TR

01/29/2014
Components: POWER TRAIN
Incident Date: 01/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THIS IS THE SECOND TIME THIS HAPPENED. FIRST TIME ABOUT 8 WEEKS AGO....SAME THING, THE CAR SLOWED DOWN/STOPPED/VIBRATED..A PICTURE OF SOMETHING LOOKING LIKE A WRENCH SHOWED UP ON THE DASH. WHEN I LOOKED INTO THE CAR MANUAL IT DEPICTED A PICTURE OF A THROTTLE CONTROL/TRANSMISSION. *TR

01/28/2014
Components: AIR BAGS,STRUCTURE
Incident Date: 12/23/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

WHILE WAITING FOR A TRAFFIC LIGHT, WITHOUT ANY WARNING A TRUCK HIT ME IN THE REAR AND PUSHED ME IN FRONT OF THE VAN ALSO WAITING FOR A TRAFFIC LIGHT. AS A RESULT MY CAR SUSTAINED MAJOR DAMAGE TO THE REAR AND FRONT AND ALSO MY REAR WINDOW WAS COMPLETELY BUSTED OUT. MY AIR BAG NEVER DEPLOYED. MY CAR WAS TOTALED. I WAS TRANSPORT TO THE HOSPITAL BY AMBULANCE. I SUSTAINED A CONCUSSION AND INJURIES TO MY NECK, BACK, WRIST, KNEES, ANKLES, FEET AND ARMS ETC. I HAVE NUMBNESS IN MY TOES AND RADIATES DOWN MY ARMS AND LEGS. MY FACE WAS SWOLLEN AND HAVE PAINFUL PRESSURE AND NUMBNESS IN MY FACE. I ALSO SUFFER FROM SLEEPLESS NIGHTS FROM THE PAIN AND HEADACHE DAILY. AND A HOST OF OTHER SYMPTOMS. I AM HAUNTED BY THIS DAY AND CAN STILL HEAR THE INITIAL BANG AND THE FEELING LIKE I WAS GOING TO BE CRUSHED. *TR

01/28/2014
Components: STEERING,ELECTRICAL SYSTEM,TIRES
Incident Date: 01/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAVE JUST HAD THIS FIXED 2 WEEKS AGO FOR THE SAME PROBLEM. JANUARY 24, 2013 MY POWER STEERING AND ADVANCE TRAC LIGHT CAME ON AGAIN. I TOOK IT TO THE MECHANICS TODAY AND THEY TELL ME THAT THE TIRES MAY NEED TO BE REPLACED AND I HAVE EVEN DONE 60,000 MILES ON THE TIRES-YET THEY ARE WORN OUT ALREADY. I KNEW I NEEDED TIRES, MY INSPECTION IS DUE NEXT MONTH. I HAVE ONLY HAD THIS CAR FOR 3 YEARS AND I AM ALREADY HAVING PROBLEMS WITH IT. I'M ANGRY! I THOUGHT FORDS WERE BETTER BUILT NOW-A-DAYS. WRONG............I'M SO DISAPPOINTED WITH THIS CAR. FAIRLY NEW AND HAVING WHAT I CONSIDER MAJOR PROBLEM. *TR

01/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

CAR HAD A DEFECTIVE THROTTLE BODY THAT CAUSED THE CAR TO LOSE POWER AND SHAKE. WRENCH LIGHT WOULD COME ON. *TR

01/28/2014
Components: POWER TRAIN
Incident Date: 01/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRANSMISSION FLUID LEAKS OUT OF LEFT SIDE HALF SHAFT AREA. FORD HAS ISSUE A TSB FOR THE PROBLEM. MY CAR IS PRESENTLY AT A DEALERSHIP WAITING ON PARTS. PARTS ARE ON NATIONAL BACK ORDER AND FORD PRESENTLY CANNOT GIVE ME A DATE WHEN PARTS WILL BE AVAILABLE. *TR

01/27/2014
Components: STEERING
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THERE WAS A FLAT TIRE ON THE VEHICLE CAUSING THE EPS (ELECTRONIC POWER STEERING) TO HAVE A PROBLEM. WHEN THE TIRE WAS AIRED UP, THE ERROR ON THE POWER STEERING DID NOT GO AWAY. I HAVE READ FROM MANY ONLINE WEBSITES AND RESOURCES THAT THIS IS A VERY COMMON PROBLEM. DEALERSHIPS ACT LIKE THEY HAVE NEVER HEARD ABOUT IT, BUT IF YOU TYPE IN THE YEAR MAKE AND MODEL AND STEERING, IT PULLS MANY PAGES OF THE EXACT PROBLEM. I HAVE BEEN READING REPORTS FROM THESE SITES AND THEY ALL SAY IT IS SOMETHING ELSE WRONG WITH IT AND ALL THE DEALERSHIPS REPLACE SOMETHING DIFFERENT JUST TO MAKE MONEY. I HAVE TALKED TO MANY MECHANICS THAT ARE NOT ASSOCIATED WITH FORD AND IF THE CODE IS CLEARED FROM THE COMPUTER, OR RESET SO TO SPEAK, THE PROBLEM IS ERASED BUT THE DEALERSHIPS DON'T WANT TO DO THAT BECAUSE THAT IS HOW THEY MAKE MONEY. *TR

01/27/2014
Components: STEERING
Incident Date: 01/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING A 35 MPH, THE POWER STEERING SYSTEM MALFUNCTIONED. THE CONTACT STATED STEERING WHEEL WAS VERY DIFFICULT TO CONTROL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.

01/26/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WIFE WAS DRIVING DOWN 4 LANE HIGHWAY WHEN CAR STALLED AND DIED DUE TO BAD THROTTLE BODY. CARS BEHIND HER HAD TO CHANGE LANES, ONE TRUCK HAD TO SLAM ON BRAKES. THE RED WRENCH LIGHT CAME ON. I'VE HEARD OTHER COMPLAINTS ON THE VERY SAME ISSUE WITH NOTHING BEING DONE. I'M REPORTING NOW BECAUSE I'VE GOT ANOTHER ISSUE WITH THE DRIVER SIDE AXLE LEAK. ALSO ANOTHER ISSUE I'VE SEEN MULTIPLE REPORTS ON. I BOUGHT EXTENDED WARRANTY BUT HAVE BEEN OUT $200 FOR DEDUCTIBLE. THESE ARE ISSUES THAT FORD NEEDS TO STEP UP AND MAKE RECALLS. THE BAD THING IS I'VE HAD TO WAIT FOR THE PARTS BOTH TIMES BECAUSE ITS SUCH A BAD ISSUE THAT EVERYTHING IS ON BACKORDER. PLEASE GET THESE THINGS TAKEN CARE OF BEFORE SOMEONE GETS SERIOUSLY HURT. MY WIFE WAS VERY CLOSE TO GETTING HIT BY A BIG TRUCK. I THINK PEOPLE THAT HAVE BEEN OUT MONEY FOR THESE THINGS SHOULD ALSO GET REFUNDED. THERE NEEDS TO BE A RECALL ON BOTH ISSUES. THANK YOU.. *TR

01/26/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/11/2013
Crash: No
Fire: No
Summary

2010 FORD FUSION SEL V6 ENTERED VEHICLE FOR ERRAND. VEHICLE STARTED NORMALLY, HOWEVER AFTER SHORT DISTANCE POWER STEERING ALMOST LOCKED UP, INFO ON DASH STATED SERVICE POWER STEERING AND ADVANCE TRAK SYSTEMS NOW. HAVE REPLACED POWER STEERING RACK WITH NEW FORD PARTS. FIRST ONE LASTED FOUR WEEKS THEN TROUBLE MESSAGE ON DASH ACTIVATED. VEHICLE STILL DROVE NORMALLY. UPON PARKING AND RESTARTING STEERING WAS ALMOST LOCKED UP AGAIN. REPLACED RACK SECOND TIME. VEHICLE DROVE NORMALLY FOR TWO WEEKS THEN SYSTEM ACTED AS IT HAD BEFORE THE FIRST RACK WAS REPLACED. CURRENTLY VEHICLE IS STEERABLE FOR VERY STRONG PERSON BUT AVERAGE COULD NOT STEER VEHICLE. THIS ISSUE, WOULD WITHOUT DOUBT LEAD TO CRASH AND INJURY WERE IT TO OCCUR WHILE ON HIGHWAY. *TR

01/22/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE DRIVING LOOSE POWER, HAVE TO STOP AND SHUT OFF AND RESTART VEHICLE TO GET THROTTLE RESPONSE BACK. HAD TO HAVE THROTTLE BODY REPLACED. THERE ARE SEVERAL CASES OF THIS LISTED ON INTERNET. SHOULD BE THE SAME ISSUE AS IN YOUR INVESTIGATION PE13003. I WOULD LIKE TO BE KEPT INFORMED IF THIS TURNS INTO A RECALL, AS I WOULD LIKE FORD TO REIMBURSE ME FOR THE COST OF REPLACING THE THROTTLE BODY. *TR

01/20/2014
Components: STEERING
Incident Date: 01/17/2014
Crash: No
Fire: No
Summary

DROVE TO WAL-MART AT AROUND 5 MINUTES AFTER DRIVING MY STEERING WENT OUT AND GOT A MESSAGE SAYING SERVICE POWER STEERING AND ADVANCED TRACK. A FRIEND OF MINE ALSO OWNS THE SAME VEHICLE AND HE ALSO EXPERIENCED THE SAME ISSUE. *TR

01/20/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

IN THE MIDDLE OF DRIVING APPROX 25MPH, SERVICE ADVANCETRAC LIGHT CAME ON AND THEN OFF VERY QUICKLY, THOUGHT MAYBE IT WAS AN ELECTRICAL GLITCH. ARRIVED AT DESTINATION 5 MINUTES LATER AND SHUT OFF CAR. A HALF AN HOUR LATER, WENT TO TURN ON CAR AND THE SERVICE ADVANCETRAC/SERVICE POWER STEERING NOW LIGHTS WERE ON. WHEN I TRIED TO DRIVE THE CAR TO THE NEAREST GAS STATION, THE CAR WOULD BARELY MOVE AT ALL LET ALONE TURN. HAD TO PUT HAZARDS ON AND CONTINUE DRIVING WHILE ALMOST HITTING ABOUT 5 CARS DUE TO NO POWER STEERING. EXTREMELY DANGEROUS AND EXTREMELY COSTLY PROBLEM. AFTER HAVING THIS HAPPEN TO ME I HAVE BEEN RESEARCHING AND VERY MANY CASES OF THIS OCCURRED, I AM VERY SHOCKED THAT FORD HAS NOT ISSUED A RECALL FOR THE 2010 FUSIONS. *TR

01/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I WAS DRIVING ON A TWO LANE HIGHWAY WHEN THE THROTTLE WOULD NOT ENGAGE. I TRIED TO ACCELERATE BUT IT WOULD NOT, THE CAR JUST LOST POWER BUT DID NOT STOP RUNNING. *TR

01/18/2014
Components: STEERING
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING OUT OF WORK ONE DAY GOING APPROX. 15MPH AND THE ADVANCE TRAC ERROR CAME UP ON THE DASH , I PULLED OVER , TURNED MY CAR OFF AND ON AGAIN AND SEEMED A LITTLE STIFF IN THE WHEEL,NOTING THAT THE SERVICE POWER STEERING NOW LIGHT POPPED ON.ON THE DASH IT SHOWED THE SLIPPERY SYMBOL THE SAME LIGHT YOU MAY GET ON ICED ROADS IN THE WINTER TIME, THAT NEVER WENT OFF. TO ME IT MAY HAVE BEEN A RESTART ISSUE, ABOUT 50FT DOWN THE ROAD THE STEERING WENT OUT AND 2 HOURS LATER IT WAS TOWED. I WENT TO A DEALER AND THEY SAID IT WOULD BE A $1700-$2000 REPAIR. I CONTACTED FORD AND LET THEM KNOW MY CIRCUMSTANCES WITH SOME HELP AT A DIFFERENT DEALER WITH LOWER LABOR AND PART PRICING , I WAS ABLE TO GET IT FIXED. ABOUT A WEEK AFTER THE REPAIR THE SAME ISSUE AND ERROR CAME UP ON THE DASH AND THE SAME RESULTS WITH THE STEERING WENT OUT, WENT TO THE DEALER , THEY SAW MUD UNDERNEATH OF COURSE BECAUSE I LIVE ON COUNTRY ROADS,REPLACED THE PART AGAIN AND SAID THIS TIME FORD WILL NEED TO SEE PICTURES IF A THIRD INCIDENT LIKE THIS HAPPENS AND TO MAKE SURE A FULL UNDER BODY WASH IS INITIATED TO REMOVE ANY DIRT. JUST THIS WEEK ON 1/22/2014, SAME ISSUE, SAME RESULTS FOR A THIRD TIME IT STARTED AS I WAS HEADING INTO WORK, I WENT TO THE DEALER AND HE TELLS ME THAT IT IS AN ANGLE SENSOR IN THE STEERING , IT WAS RE-CALIBRATED AND IF IT FAULTS AGAIN IT WILL NEED REPLACED. SO I QUESTION IF THE RACK AND PINION WERE FINE, WHY DID I HAVE THAT REPLACED IF IT WAS AN ANGLE SENSOR TO START OUT WITH. BECAUSE THIS ISSUE IS REOCCURRING AND I STRONGLY BELIEVE THAT THE RACK AND PINION WHICH WERE REPLACED TWICE IN A TWO WEEK SPAN OF EACHOTHER, AND NOW IT IS A SENSOR THAT I HAVE NEVER HEARD OF. *TR

01/18/2014
Components: ENGINE
Incident Date: 01/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

MY 2010 FUSION CAR HAD BEEN USING QUITE A BIT OF GAS, THE CHECK ENGINE SYMBOL CAME ON, . I TOOK MY CAR TO THE DEALER AND WAS TOLD I NEEDED TO REPLACE THE EVAP CANISTER AND THE PURGE VALVE FOR 800.00 AS I HAD P0456 CODE, AND A P2169 CODE AND HAS RAW FUEL LEAKAGE. I RESEARCHED THE INTERNET AND CAME ACROSS SEVERAL COMPLAINTS AS WELL AS A TSB BULLETIN, THAT THIS IS A COMMON FAILURE IN THIS YEAR MAKE/MODEL OF THE CAR. I THINK FORD IS AWARE THAT THESE COMPONENTS ARE FAULTY/DEFECTIVE AND DO FAIL AND SHOULD BE HELD ACCOUNTABLE AND MADE TO STAND BEHIND THEIR PRODUCT(S). CONSUMERS SHOULD NOT HAVE TO PAY CAR PAYMENTS AND MAKE COSTLY REPAIRS ON A 3 YEAR OLD CARS. I BELIEVE A RECALL SHOULD BE MADE ON THIS CAR CONCERING THIS KNOW PROBLEMATIC MATTER . *TR

01/18/2014
Components: SERVICE BRAKES
Incident Date: 01/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS IN STOP AND GO TRAFFIC AND ENCOUNTERED A HARD BRAKING SITUATION. I SLAMMED ON THE BRAKES AND MET NO RESISTANCE FROM THE BRAKE PEDAL. THE BRAKE PEDAL WENT TO THE FLOOR WITH NO ABS ENGAGING. I NEVER EVEN GOT A SQUEAL OF THE BRAKES WORKING. I WAS AT LEAST A CAR LENGTH BACK WHEN I SLAMMED ON THE BRAKES. I ENDED UP HITTING THE CAR IN FRONT, THEY IN TURN HIT THE CAR IN FRONT OF THEM. IRONICALLY I WAS THE ONLY ONE HURT FROM THIS CRASH. I FRACTURED MY FOOT FROM HITTING THE BRAKE SO HARD. I CAN'T IMAGINE THIS IS A NORMAL BRAKE FUNCTION. I BOUGHT THIS CAR AS A CERTIFIED USED CAR WITH 4000 MILES IN NOVEMBER 2013. I HAVEN'T HAD MY FIRST SERVICE SINCE THE PURCHASE. ROAD CONDITIONS BARE,FLAT SURFACE AND DOWNHILL. WEATHER AROUND 30 DEGREES AND SOME LIGHT FOG. I WILL RETURN TO DEALER TO INSPECT BRAKES. *TR

01/16/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/16/2014
Crash: No
Fire: No
Summary

CAR HAS STALLED OUT BEFORE A FEW TIMES. THIS TIME, IT CHUGGED WITH THE WRENCH LIGHT ON, BROWN/GREY EXHAUST. SHUT IT OFF, TRIED AGAIN. THE SAME. I INCHED MY WAY OVER TO THE SIDE OF THE STREET. SO GLAD I WAS NOT ON THE FREEWAY GOING TO WORK!!!!!!!!!!!!!!!! RECALL THIS CAR SO WE CAN GET OUR MONEY BACK, OR GIVE ME BIG DISCOUNT ON NEW DIFFERENT CAR/TRUCK. POOR WORKMANSHIP ON THIS YEAR OF VEHICLE. CAR OF THE YEAR? WHAT A JOKE. *TR

01/16/2014
Components: STEERING
Incident Date: 01/16/2014
Crash: No
Fire: No
Summary

THIS IS THE THIRD TIME MY POWER STEERING HAS GONE OUT. THE PART HAS BEEN REPLACED TWICE. I PAID 1600+ DOLLARS AND STILL IT MALFUNCTIONS. *TR

01/15/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WE WERE STOPPED IN HEAVY TRAFFIC IN ORLANDO 800 MILES FROM HOME. THE CAR WOULD NOT ACCELERATE SO WE LIMPED INTO A GAS STATION. A TOW TRUCK OPERATOR WAS AT THE GAS STATION AS WELL AS A MECHANIC. THEY BOTH SAID IT IS A VERY COMMON FORD THROTTLE CONTROL FAILURE. FORD QUOTED US $1000 TO FIX THE PROBLEM BUT A MECHANIC FIXED IT FOR $450. INITIALLY, HE CLEANED THE THROTTLE CONTROL AND CHANGED THE SPARK PLUGS. IT DROVE FINE IN TEST DRIVE BUT FAILED AGAIN ON OUR WAY TO HOTEL. WE PURCHASED THE PART FROM GREENWAY FORD IN WINTER PARK FL. THEY HAD 24 IN STOCK BECAUSE IT IS NOT UNCOMMON TO SELL 12 A DAY SINCE THE PROBLEM IS SO COMMON. THE PROBLEM IS NOW SOLVED BECAUSE WE DROVE THE CAR TO TOYOTA AND TRADED IT IN. *TR

01/15/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 01/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I WAS DRIVING MY KIDS HOME FROM SCHOOL AND AS WE WERE TURNING I PRESSED ON THE GAS AND IT STALLED, I PRESSED IT AGAIN AND NOTHING. THEN TODAY SAME THING IN THE MIDDLE OF THE INTERSECTION THANK GOD THERE WASN'T A LOT OF TRAFFIC. *TR

01/14/2014
Components: ENGINE
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC7AR******
Summary

I HAD JUST HA THE OIL CHANGED AT THE FORD DEALERSHIP IN MORROW, GA. WHO ALWAYS DO AND INSPECTION TO SEE IF THERE ARE OTHER SERVICES NEEDED, WHICH THEY FOUND NO ONE. TWO WEEKS LATER ON MY WAY HOME THE ENGINE RAN HOT. AS IT TURNS OUT THE WATER PUMP HAD FAILED BECAUSE OF PLASTIC IMPELLERS THAT ARE IN THE WORKMANSHIP. CALL FORD IN DETROIT TO INQUIRE AND THEY INFORMED ME THAT THERE WAS NO RECALL BECAUSE OF THE PROBLEM. I'M NOT SURE IF OTHER OWNERS HAVE HAD THE SAME FAILURE WITH THIS CAR OR NOT, BUT I WOULD LIKE TO KNOW. *TR

01/14/2014
Components: STEERING
Incident Date: 01/14/2014
Crash: No
Fire: No
Summary

WHILE TRAVELING ON A SIDE ROAD, THE DIC STATED 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC', SHORTLY AFTER THE STEERING LOCKED UP AND IT DISPLAYED 'SERVICE POWER STEERING NOW'. LUCKILY I WASN'T MID TURN OR MY VEHICLE WOULD HAVE GONE OFF THE ROAD OR INTO ON COMING TRAFFIC. AFTER RESTARTING THE VEHICLE THERE WAS NO CHANGE IN THE CONDITION. MY OBD READER DISPLAYED CODES C1277 AND C1963. *TR

01/13/2014
Components: SERVICE BRAKES
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE PARKING BRAKE ON MY MANUAL 2010 FORD FUSION WILL FREEZE IN PLACE IN TEMPERATURES BELOW FREEZING. WHILE THE PARKING BRAKE IS DISENGAGED AND THE INDICATOR LIGHT GOES OFF, THE PADS REMAIN IN CONTACT WITH THE REAR TIRE, CAUSING EXCESSIVE HEAT, THREAT OF FIRE, LOSS OF EMERGENCY BRAKING, OR LOSS OF CONTROL. THIS ALSO CAUSES EXCESSIVE AND PREMATURE WEAR / DAMAGE TO THE AFFECTED BRAKING SYSTEM. THIS PROBLEM IS WELL DOCUMENTED ONLINE BY FORD OWNERS IN NORTHERN CLIMATES. *TR

01/13/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE CAR ON MULTIPLE OCCASIONS WOULD SUDDENLY STOP AND WOULD STALL OUT OR NOT ALLOW ANY ACCELERATION . BATTERY WOULD DIE WHILE DRIVING CAR WOULD VIOLENTLY SHAKE. THROTTLE BODY WAS REPLACED IN THE SUMMER OF 2013 IN DECEMBER OF 2013 WE STARTED HAVING SIMILAR PROBLEMS AGAIN WITH THE SHAKING AND STALLING OUT. THE THROTTLE BODY NEEDS REPLACED FOR THE SECOND TIME IN LESS THEN 1 YEAR. NO ACCIDENTS OCCURRED BUT I COULD SEE THIS LEADING TO ACCIDENT INJURY OR EVEN DEATH IF THIS OCCURRED ON A HIGHWAY. LUCKILY WE HAVE ALWAYS BEEN ON SIDE ROADS WHEN THE ENGINE HAS GIVEN OUT. FORD IS AWARE OF THIS ISSUE ON THIS MODEL OF CAR THIS NEEDS TO BE ADDRESSED AND A RECALL NEEDS TO HAPPEN I HAVE READ HUNDREDS OF REVIEWS SINCE I BEGAN HAVING ISSUES AND ALMOST EVERY SINGLE ONE HAS THE SAME COMPLAINT ABOUT THE THROTTLE BODY THIS IS NOT FAIR TO THE CONSUMERS WHO MIGHT PURCHASE THIS CAR UNKNOWINGLY AND RISK THEIR SAFETY EVERYONE ELSE'S SAFETY ON THE ROAD AND PAY OUT OF POCKET HUNDREDS OF DOLLARS FOR A KNOWN DEFECT! *TR

01/07/2014
Components: SERVICE BRAKES
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE BRAKE LINE FAILED WHEN SHE PUT HER VEHICLE IN DRIVE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE EMERGENCY BRAKE ON. THE MECHANIC DIAGNOSED THAT THE BRAKE LINE HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

01/06/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE ONTO THE HIGHWAY, THE WRENCH WARNING ICON ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC FOR INSPECTION, WHO ADVISED THAT THE THROTTLE BODY AND ENGINE GASKET WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 72,000. UPDATED 3/28/14*CN

01/06/2014
Components: POWER TRAIN
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

CAR GOING INTO "LIMP" MODE MANY TIMES. MY MOTHER DRIVES THIS CAR AND HAS ALMOST BEEN HIT BECAUSE OF IT GOING INTO "LIMP" MODE. THROTTLE BODY ASSEMBLY REPLACED AT DEALER TO FIX (HAD TO PAY FOR REPAIR). *TR

01/05/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CAR STARTED TO LOSE POWER AND SPEED WHILE DRIVING. PRESSING THE GAS BARELY MADE IT GO FOR A FEW HUNDRED FEET, THEN IT DIED. ON BUSY HIGHWAY, BUT WAS ABLE TO MAKE IT TO SIDE STREET AND PUSH PAST A DRIVE WAY. RESTARTED AND WAS ABLE TO DRIVE ANOTHER COUPLE OF MILES. AFTER ABOUT 1.5 HOURS OF WAITING, IT DIED 2X WHILE DRIVING ABOUT 2 MILES HOME. THIS HAS HAPPENED BEFORE (A COUPLE OF YEARS AGO) TO THIS SAME VEHICLE (TAKEN TO DEALER AT LEAST 2X FOR THE PROBLEM). BASED ON WHAT I READ TODAY ONLINE, IT SOUNDS LIKE THE "THROTTLE BODY". TRYING TO GET THE CAR TO THE DEALER TOMORROW. *TR

01/03/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/29/2013
Crash: No
Fire: No
Summary

WHILE ON THE INTERSTATE GOING 70 MPH I FELT A LOSS OF POWER IN MY FUSION FOLLOWED BY A WRENCH LIGHT COMING ON. I WAS NO LONGER ABLE TO ACCELERATE AND FORTUNATELY WAS ON A STRETCH OF THE HIGHWAY WITH A SHOULDER. AFTER SHUTTING OFF THE CAR AND RESTARTING I WAS ABLE TO DRIVE HOME. I HAD PURCHASED AN EXTENDED WARRANTY AND TOOK IT TO HAVE IT LOOKED AT BUT SINCE NO LIGHTS WERE ON NO CODES REGISTERED AND I WAS TOLD IT WAS FINE. THE NEXT DAY MY CAR ONCE AGAIN STOPPED WORKING WHILE I WAS ON THE INTERSTATE IN THE FAST LANE. VERY SCARY AND DANGEROUS. UPON MY SECOND TRIP TO THE DEALERSHIP IT WAS DETERMINED THE THROTTLE BODY WAS DEFECTIVE AND NEEDED REPLACED. IT APPEARS THIS IS A WIDESPREAD PROBLEM THAT WOULD HAVE BEEN NICE TO KNOW ABOUT. *TR

01/02/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/31/2013
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2010 FORD FUSION SEL ON A BACK WRONG I LOST PRESSURE TO THE THROTTLE. MY CAR HAD LOST ALL OF ITS SPEED. LUCKILY I WAS ABLE TO PULL OVER BEFORE A CAR COULD HIT ME. EVEN IF I PUSHED THE GAS IT WOULD NOT BUDGE. I BELIEVE THIS IS THE ELECTRONIC THROTTLE BODY CAUSING THE PROBLEM. THIS IS NOT THE FIRST TIME IT HAS HAPPENED. THIS THE 4 TIME. I AM A COLLEGE STUDENT TRAVELING EVERY DAY TO SCHOOL AND BACK. NOT ONLY ON BACK ROADS BUT ALSO ON THE HIGHWAY WHERE IF I LOSE MY ACCELERATION I COULD BE SERIOUS HURT. THIS IS A PROBLEM WITH THE CAR AND IT NEEDS TO BE RECALLED AND FIXED. MY OWN LIFE IS AT RISK DRIVING THIS VEHICLE. *TR

01/02/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WAS DRIVING 70 MILES AN HOUR ON INTERSTATE 64 E AND THOUGHT CAR DIED SO I PULLED OVER AS FAST AS I COULD TO GET OUT OF HARMS WAY, DOZENS OF CARS FLYING BY AND HONKING, HAD A HARD TIME GETTING TO A SAFE PLACE TO PULL OVER AND FIGURED OUT MY CAR DIDN'T DID DIE AFTER ALL, IT WAS RUNNING. AND IT WOULDN'T ACCELERATE AND A WRENCH LIGHT WAS ON. I SHUT MY CAR OFF AND RESTARTED IT AND IDLED ROUGH FOR A MINUTE AND WRENCH LIGHT WENT OUT SO I PROCEEDED ON AND IT DID IT AGAIN ABOUT 60 MILES FURTHER UP THE ROAD SO I TURNED AROUND AND HEADED HOME. NOT A GOOD SITUATION TO BE IN, VERY UNSAFE. READ REVIEWS ON THIS CAR AND LOOKS LIKE I M NOT THE ONLY PERSON WITH THIS SAME PROBLEM AND FORD SHOULD DO SOMETHING TO RESOLVE THIS PROBLEM . VERY WELL COULD HAVE BEEN AN ACCIDENT AND THEY KNOW ABOUT IT. *TR

01/02/2014
Components: STEERING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WHILE TRAVELING AT 45 MPH "SERVICE POWER STEERING" MESSAGE APPEARED ON MY DASH AND IMMEDIATELY I LOST ALL POWER STEERING. I WAS ABLE TO TURN INTO A PARKING LOT AND THERE ARE NO SIGNS OF A LEAK NOR IS THERE ANY INDICATION THAT THE PULLEY IS FROZEN. MY FAMILY WAS WITH ME AND IF THIS HAD HAPPENED WHILE MAKING A TURN WHEN I WASN'T ABLE TO ANTICIPATE NEEDING TO COMPENSATE FOR THE LACK OF POWER STEERING, OR IF MY WIFE WAS DRIVING, THERE COULD HAVE BEEN A SERIOUS ACCIDENT. I BELIEVE THAT AFTER LOOKING AT MULTIPLE FORUMS AND DISCOVERING HUNDREDS OF SIMILAR SCENARIOS THAT THIS MODEL VEHICLE NEEDS TO BE RECALLED AND HAVE THE PROBLEM FIXED IMMEDIATELY. THIS IS A POTENTIALLY FATAL PROBLEM. *TR

01/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA9AR******
Summary

I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT BECAME GREEN I PROCEEDED TO TURN RIGHT THROUGH THE INTERSECTION. AFTER DRIVING ABOUT 25 YARDS THE CAR LOST ALMOST ALL POWER AND THE ENGINE BEGAN TO VIBRATE. THE CAR MOVED FORWARD IN A JERKING MANNER WITH LITTLE POWER (10%). ALL THE DASHBOARD INDICATOR LIGHTS CAME ON AND THEN WENT OFF EXCEPT FOR THE WRENCH LIGHT WHICH STAYED ON. I SHUT THE ENGINE OFF AND WAITED ABOUT A MINUTE BEFORE RESTARTING. ALL INDICATOR LIGHTS WERE OFF AND THE ENGINE WAS VIBRATING AND JERKY WHILE DRIVING THE FIRST FEW FEET AND THEN ALL WENT BACK TO NORMAL. I AM VERY CONCERNED THAT I WOULD BE IN A DANGEROUS SITUATION IF THIS WERE TO HAPPEN ON THE HIGHWAY AT A HIGH SPEED. *TR

12/31/2013
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 12/30/2013
Crash: No
Fire: No
Summary

I WENT TO PICK UP MY CAR FROM THE FORD DEALERSHIP AFTER DROPPING IT OFF, AGAIN, ON FRIDAY, 12/27 TO FIX THE SAME EXACT ISSUE I BROUGHT IT IN FOR THE DAY BEFORE. THE STEERING GOT INCREDIBLY STIFF AND THE "SERVICE POWER STEERING NOW" LIGHT CAME ON AS WELL AS THE "SERVICE ADVANCETRAC" LIGHT. THE FIRST TIME THEY REPLACED THE STEERING RACK. SECOND TIME THEY BLAMED THE WIRING. I BROUGHT THE CAR IN TODAY 12/31 BUT THEY WERE CLOSED SO I CAN'T WAIT TO SEE WHAT THEY ARE GOING TO TRY TO FIX WHEN THEY OPEN BACK UP ON JAN 2ND. I HAVE NOT BEEN ABLE TO DRIVE THIS CAR FOR ALMOST A WEEK NOW AND I WONT BE ABLE TO ANY TIME SOON I FEEL. *TR

12/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

WAS DRIVING ABOUT 40 MILES PER HOUR WHEN THE CAR STARTED TO STALL AS IF IT WAS RUNNING OUT OF GAS AND WRENCH LIGHT (CHECK ENGINE) CAME ON. PULLED OVER TO SIDE OF ROAD AND CAR BEGAN TO VIOLENTLY SHAKE. TURNED THE CAR OFF, WAITED A MINUTE, TURNED IT BACK ON AND WAS ABLE TO DRIVE IT. TWO DAYS LATER, DRIVING ABOUT 25 MILES PER HOUR, EXACT SAME THING HAPPENED. FOUR DAYS LATER, 55 MPH, SAME THING. IT IS NOW AT THE FORD DEALERSHIP AND THEY ARE UNABLE TO FIND CODE. CODE WAS PREVIOUSLY FOUND AS P2112 THROTTLE ACTUATOR STUCK OPEN. I EXPLAINED WHAT WAS GOING ON, THE PREVIOUS CODE, AND THAT I HAVE SEEN HUNDREDS OF COMPLAINTS ONLINE ABOUT THE SAME EXPERIENCE. APPARENTLY THEY CANNOT JUST REPLACE THE PART IF THEY DON'T EXPERIENCE IT THEMSELVES, AT LEAST NOT TO BE COVERED BY EXTENDED WARRANTY. WOULD APPRECIATE A RECALL. DANGEROUS TO DRIVE THIS CAR WITH MY 11 MONTH OLD IN IT. *TR

12/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. THE VEHICLE WAS TRANSPORTED TO THE DEALER WHERE THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 43,000. ...UPDATED 01-30-14 *BF UPDATED 01/30/14

12/30/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

MY 2010 FORD FUSION STALLED MANY TIMES LAST WEEKEND. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, PUT IT IN PARK, AND TURNED IT OFF AND BACK ON, AND IT RAN FINE TO GET ME HOME. I HAD NO FURTHER PROBLEMS WITH IT UNTIL TODAY, ROUGHLY A WEEK LATER. IT STALLED ON ME TWICE AT SPEED, AND I HAD TO PULL OVER, TURN IT OFF, AND RESTART THE ENGINE, UPON WHICH IT RAN FINE. EACH TIME IT STALLED, THE WRENCH ICON LIT UP ON THE DASHBOARD AFTER IT STALLED, BUT DID NOT STAY ON ONCE THE ENGINE WAS RESTARTED. TODAY AFTER THE THIRD STALL, I NOTICED THE CAR WAS KIND OF JERKING AS I PULLED IT TO A STOP, BUT AS I PRESSED THE GAS NOTHING HAPPENED. I WAS TOLD BY FORD THAT THIS IS THE THROTTLE POSITION SENSOR (TPS). THIS SWITCH ALMOST GOT ME KILLED IN HEAVY TRAFFIC MORE THAN ONCE AND IT'S A MATTER OF TIME BEFORE SOMEONE GET KILLED BECAUSE FORD HAS YET TO RECALL THIS PART!!! *TR

12/29/2013
Components: STEERING
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

FIRST TIME THE POWER STEERING QUIT WHILE DRIVING AROUND TOWN AT 25MPH. "SERVICE POWERSTEERING" MESSAGE CAME UP AND THE POWER STEERING WAS WORKING AGAIN UPON TURNING OFF THE CAR AND RESTARTING IT. A FEW DAYS LATER THE POWER STEERING QUIT AND "SERVICE STEERING NOW" CAME UP ALONG WITH "ADVANCE TRAC DISABLED" AND NOW THE POWER STEERING QUIT COMPLETELY. STILL HAVE MANUAL STEERING WHICH WASN'T BAD ON CLASSIC CARS WITH HUGE STEERING WHEELS BUT MAKES IT DIFFICULT TO DRIVE WITH THE TINY WHEEL IN THE FUSION. QUICK SEARCH ON GOOGLE SHOWED ME THAT I WASN'T ALONE WITH THIS ISSUE AND THAN 100'S OF OTHERS HAVE/HAD THE SAME PROBLEM AND I'M LUCKY IT DIDN'T HAPPEN IN A PANIC SITUATION. *TR

12/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

ON MY WAY TO WORK DOING APPROXIMATELY 45 MPH WHEN CAR LOST POWER. THE ROUTE I TAKE HAS A HIGH VOLUME OF SEMI TRUCK TRAFFIC. AFRAID THAT I WOULD BE REAR ENDED I COASTED TO THE SIDE OF THE ROAD. TURNED THE CAR OFF AND RESTARTED IT AND WAS ABLE TO PROCEED. THIS HAPPENED SEVERAL TIMES OVER THE COURSE OF THE NEXT MONTH UNTIL I COULD NOT GET IT TO MOVE HAD IT TOWED THEY REPLACED THE THROTTLE BODY IN DEC. OF 2012. IT IS NOW DEC. OF 2013 AND THE THROTTLE BODY NEEDS TO BE REPLACED AGAIN AT 48000 MILES. THIS IS NOT ONLY DANGEROUS BUT COSTLY. *TR

12/27/2013
Components: STEERING
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE DRIVING MY CAR 45 MPH, I GOT AN ERROR ON THE DASHBOARD SAYING, "SERVICE POWER STEERING NOW" AND "ADVANCE TRACK SYSTEM MALFUNCTION". AT THAT MOMENT, MY POWER STEERING WENT OUT AND I COULD HARDLY STEER THE CAR TO THE SIDE OF THE ROAD. I COULD NOT DRIVE THE VEHICLE BECAUSE IT WAS IMPOSSIBLE TO STEER. THIS IS A SAFETY HAZARD AND AS OF THIS DATE, THERE IS NO RECALL OR "BULLETIN" ON FILE AT THE DEALERSHIP. THIS COULD CAUSE A SERIOUS ACCIDENT IF SOMEONE IS NOT STRONG ENOUGH TO HANDLE THE CAR IF THIS HAPPENS. I'VE READ MANY POSTS ABOUT THIS PROBLEM ONLINE AND A FEW HAVE CAUSED ACCIDENTS. I FOUND A MECHANIC TO RESET THE POWER STEERING, BUT HE COULDN'T FIX THE PROBLEM BECAUSE THE COMPUTER NEEDS TO BE REPROGRAMMED AND ONLY A DEALER CAN DO THIS BECAUSE THE CODES NEEDED ARE PROPRIETARY AND FORD WON'T GIVE THEM OUT. I'M ALSO FILING A COMPLAINT WITH FORD ON THIS ISSUE, BUT DON'T EXPECT TO HEAR BACK FROM THEM. *TR

12/26/2013
Components: STEERING
Incident Date: 12/26/2013
Crash: No
Fire: No
Summary

ON MONDAY 12/23/13 THE FUSION SHOWED A LOW TIRE PRESSURE MESSAGE AND THE STEERING WHEEL STARTED TO SHAKE SLIGHTLY WHEN I WAS DRIVING IN THE LOWER SPEEDS. WHEN WE STARTED THE CAR UP ON 12/26/13 AND PROCEEDED TO TAKE IT OUT OF THE GARAGE, THE POWER STEERING WAS NO LONGER WORKING. I'VE READ THAT THERE HAVE BEEN MANY OTHER FORD FUSION OWNERS THAT ARE EXPERIENCING THE SAME OR SIMILAR ISSUES WITH THE FORD FUSION OVER THE PAST FEW MONTHS. *TR

12/25/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

WHILE DRIVING ON A FREEWAY AT 65 MILES MY RIGHT FRONT TIRE WENT FLAT AND I LOST ALL POWER STEERING FUNCTION. THE "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" WARNINGS APPEARED. I IMMEDIATELY PULLED OVER AND INSTALLED THE SPARE. UPON RESTARTING THE CAR THE WARNINGS REMAINED AND I HAD NO POWER STEERING ASSIST AT ALL. IT IS ALMOST IMPOSSIBLE TO TURN A CORNER OR PULL INTO A PARKING SPACE. THE FORCE NEEDED TO TURN THE STEERING WHEEL IS UNBELIEVABLE. JUDGING BY THE COMPLAINTS FILED, AND THE VOLUME OF POSTS ON THE INTERNET, DATING BACK TO 2006, I FIND IT HARD TO BELIEVE THAT THIS ISSUE HAS NEVER BEEN ADDRESSED. THIS IS A VERY SERIOUS SAFETY ISSUE WHICH COULD MOST CERTAINLY RESULT IN ACCIDENTS AND POTENTIAL FATALITIES. *TR

12/23/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

UPON DRIVING DOWN A BUSY ROAD, OUT OF NO WHERE I LOST MY POWER STEERING, ALMOST COLLIDING INTO A POST, AND GOT A NOTIFICATION THAT MY ESC FAILED RIGHT AFTERWARDS. THE STEERING IS NOW REALLY STIFF AND REQUIRES A LOT OF FORCE TO TURN. I TRIED SEARCHING THE REASON WHY THIS HAPPENS ONLINE AND FOUND A TON OF SIMILAR IF NOT THE EXACT SAME SITUATION AS MINE. THIS IS UNSAFE!! *TR

12/23/2013
Components: POWER TRAIN
Incident Date: 12/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

BACKED OUT OF A PARKING SPOT AND PROCEEDED FORWARD. SUDDENLY THE CAR BEGAN TO SPUTTER AND IDLE REALLY BADLY. THE WRENCH LIGHT CAME ON AND SO DID THE CHECK ENGINE LIGHT. TURNED OFF THE CAR AND WAITED A FEW MOMENT. AFTER A MINUTE OR TWO, I TURNED THE CAR BACK ON AND IT WAS WORKING FINE FOR ABOUT 2 MILES. THEN STARTED TO SPUTTER AGAIN. WASH, RINSE, REPEAT THE SAME ABOVE UNTIL I GOT HOME. AFTER RESEARCHING, FOUND THAT THE THROTTLE BODY ON THESE VEHICLES IS A COMMON MALFUNCTIONING PART. *TR

12/23/2013
Components: SERVICE BRAKES
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

NOTICED A NOISE IN THE REAR END OF OUR CAR IN DECEMBER. MADE APPOINTMENT ASAP WITH DEALERSHIP WE PURCHASED CAR AT. NOISE WAS WORSE ON DRIVE TO DEALERSHIP. INFORMED REAR BRAKES WERE METAL ON METAL. HAD BRAKE PADS AND REAR ROTORS REPLACED AND THEY GROUND DOWN AND FIXED REAR SLIDES. ON 03/18/2013 BRAKES WERE GOOD WITH 22,454 MILES. LUG NUTS WERE REPLACED ON 02/28/2012 BECAUSE OF 11S23 RECALL. FEEL BECAUSE CAR WAS BUILT IN MEXICO THERE WAS A DEFECT IN THE REAR BRAKE DISC AND THEY WERE INCORRECTLY BUILT. WE APPROACHED THE FORD DEALERSHIP AND REGIONAL CUSTOMER SERVICE AND THEY TOLD IT WAS NORMAL WEAR AND TEAR. NOT ACCEPTABLE. I TOLD THEM I WOULD COMPLAIN TO YOUR AGENCY. BRAKES SHOULD LAST MUCH LONGER-VERY PREMATURE WEARING. *TR

12/23/2013
Components: POWER TRAIN
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC9AR******
Summary

MERGED ON THE HIGHWAY HEADING TO WORK. AT APPROX 60 MPH, OR HIGHWAY SPEED THE CAR DECELERATED QUICKLY AND RPMS DROPPED BELOW 1,000. AFTER A MORE PRESSURE WAS APPLIED TO THE ACCELERATOR, THE CAR JERKED THEN ACCELERATED BACK TO NORMAL SPEED. ONCE PRESSURE WAS RELEASED THE CAR'S RPM DROPPED BELOW 1,000 AND STARTED TO DECELERATE QUICKLY. ALL OF THIS OCCURRED DURING RUSH HOUR TRAFFIC. A FRIEND OF MINE HAD THE SAME ISSUE AND THE FORD DEALERSHIP SAID THE THROTTLE BODY HAD TO BE REPLACED. THERE ARE MANY ONLINE FORMS THAT EXPLAIN THE SAME SCENARIO I EXPERIENCED WITH THE SAME PART MALFUNCTION. *TR

12/21/2013
Components: POWER TRAIN
Incident Date: 12/14/2013
Crash: No
Fire: No
Summary

DRIVING ALONG THE INTERSTATE IN MY 2010 FORD FUSION SE, IT SUDDENLY LOST POWER WITH NO ACCELERATION, LEAVING MY WIFE AND I IN A HORRIBLE POSITION AS WE TRIED DESPERATELY TO GET TO THE SIDE OF THE ROAD WITHOUT CAUSING AN INCIDENT. THE ISSUE WAS A FAULTY THROTTLE BODY. IN READING ONLINE, I SEE THIS IS A VERY COMMON ISSUE WITH THIS VEHICLE. FORD REALLY NEEDS TO ISSUE A RECALL IN THE VEHICLE. SOMEONE WILL GET INJURED OR KILLED BECAUSE OF THIS PROBLEM. *TR

12/19/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA2AR******
Summary

YESTERDAY, 12-18-13 WHILE DRIVING AT APPROX. 65 MPH ON HIGHWAY CAR THROTTLE STOPPED RESPONDING AND WENT INTO ROUGH IDLE. DID SAME THING 4 TIMES AND I NARROWLY ESCAPED BEING REAR ENDED. HAD TO GET TO SIDE OF ROAD AND TURN OFF ENGINE. AFTER LETTING CAR SET FOR APPROXIMATELY 2 MINUTES CAR RESTARTED AND SEEMED TO RUN FINE UNTIL THE NEXT UNPREDICTABLE INCIDENT. TODAY 12-19-13 ON WAY TO DEALERSHIP PULLED INTO TRAFFIC AND WAS ALMOST BROADSIDED. ALMOST BEING KILLED 4 TIMES IN 24 HRS. SUGGESTS A MAJOR SAFETY ISSUE. DEALERSHIP WAS AWARE OF PROBLEM AS SOON AS I MENTIONED IT INDICATING THIS WAS NOT FIRST TIME. DEALERSHIP FIXED ISSUE EVEN BEFORE DISCUSSING PRICE AS THEY SAID I COULD NOT DRIVE CAR IF THIS PART WAS NOT REPLACED (AGAIN INDICATING A MAJOR SAFETY ISSUE THAT THEY WERE ALREADY AWARE OF). ACCORDING TO NHTSA ACTION # PE13003 THIS COMPLAINT HAS BEEN UNDER INVESTIGATION SINCE FEB. 21, 2013. I FEEL THIS ISSUE NEEDS TO BE ADDRESSED BEFORE IT LEADS TO FATALITIES. CALLED FORD CUSTOMER SERVICE ON THIS DATE AND WAS GIVEN VERY LITTLE ASSISTANCE ON THE ISSUE OTHER THAN THEY WOULD REPORT IT FOR INTERNAL INVESTIGATION. FEEL THAT AN IMMEDIATE RECALL SHOULD BE ISSUED. *TR

12/18/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I WAS DRIVING NORTHBOUND ON INTERSTATE 5 IN SEATTLE WHEN I SUDDENLY FELT A "TUG" AND LOST ALL POWER TO THE ENGINE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO MANEUVER TO THE RIGHT-HAND LANE WHERE THE CAR LOST ALL POWER TO THE ENGINE AND DIED IN THE MIDDLE OF THE HIGH BRIDGE. THE ELECTRICAL REMAINED ON. A STATE TROOPER PUSHED US OFF THE HIGHWAY AND I HAD THE CAR TOWARD TOWED. MY MECHANIC REPLACED THE BATTERY BUT A MONTH LATER (DEC. 15) THE SAME THING HAPPENED AGAIN IN NEARLY THE SAME LOCATION (MONTLAKE EXIT OF I-5 NORTHBOUND). THIS TIME I WAS ABLE TO START IT BACK UP AND DRIVE IT HOME. THE DEALER (AUTONATION IN BELLEVUE) DIAGNOSED A FAULTY THROTTLE BODY. THIS IS VERY SIMILAR TO INCIDENTS BEING INVESTIGATED BY NHTSA PER A REPORT IN USA TODAY: HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/. *TR

12/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I'VE ONLY HAD THIS CAR (FORD FUSION 2010) FOR 7 MONTHS SINCE THEN I'VE ONLY HAD PROBLEMS AFTER PROBLEMS. THE DEALER WARRANTY WAS ONLY GOOD FOR 2 MONTHS AND WITHIN THE TWO MONTHS I'VE TAKEN IT BACK TO THE THAT SOLD ME THIS CAR AT LEAST 3 TIMES FOR DIFFERENT REASONS. AS OF TODAY I HAD TO TAKE THE CAR TO FORD DEALERSHIP TO HAVE SERVICE DONE WHICH COST ME $543.69. THE THROTTLE BODY AND MOTOR ASY NEEDED TO BE REPLACE. SO NOT HAPPY WITH THIS CAR AT ALL.. *TR

12/18/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

THE VEHICLES ENGINE ACTS AS IF IT WERE GOING TO SHUT DOWN OR STALL, AND GOES INTO "LIMP MODE." THIS HAS HAPPENED SEVERAL TIMES. THIS HAS HAPPENED SEVERAL TIMES INTERMITTENTLY WITHOUT WARNING. ONCE ON A 2 LANE HIGHWAY WHERE WE WERE NEARLY STRUCK FROM BEHIND! *TR

12/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE EXHIBITED A CONSISTENT AND VIOLENT VIBRATION. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 28,520.

12/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 12/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRAVELING AT SPEED IN HEAVY TRAFFIC, THE CAR SHOOK AND I LOST ALL POWER. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD ALTHOUGH SEVERAL PEOPLE HAD TO SWERVE AROUND ME AS I WAS GOING UPHILL AND LOST SPEED QUICKLY. THE "WRENCH" WARNING LIGHT WAS ON. WHILE THE CAR WOULD IDLE, NOTHING WOULD HAPPEN WHEN I PRESSED THE ACCELERATOR. I SHUT OFF THE CAR AND WAS ABLE TO RESTART IT. EVERYTHING SEEMED FINE AND NO WARNING LIGHT. I MADE IT HOME SAFELY WITH NO MORE INCIDENTS AND DISCOVERED MANY OTHER PEOPLE HAVE EXPERIENCED THE SAME ISSUE. I WILL BE CALLING THE DEALER TOMORROW TO DETERMINE OPTIONS FOR PART REPLACEMENT. I AM VERY LUCKY THAT I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND NOT CAUSE AN ACCIDENT CONSIDERING THE TRAFFIC SITUATION. THIS SHOULD BE A RECALL ITEM! *TR

12/17/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/28/2013
Crash: No
Fire: No
Summary

MY CAR, 2010 FORD FUSION SE, HAS NOW STALLED ON ME THREE TIMES WITH IN THE MATTER OF 3 MONTHS. THE FIRST TIME IT STALLED I WAS PULLING ONTO A MAIN ROAD AND TAKING A LEFT, HAVING TO CROSS BOTH LANES AND IT STALLED AS SOON AS I TRIED TO ACCELERATE ACROSS BOTH LANES, I BARELY MADE IT ACROSS BOTH LANES TO PULL OVER AND GET OUT OF THE WAY. THE SECOND TIME WAS SIMILAR EXCEPT I WAS TAKING A RIGHT ONTO A STREET AND COULD PULL RIGHT OVER. THE THIRD TIME IT STALLED ON ME I WAS DRIVING APPROX.. 50MPH OVER A BRIDGE AND HAD TO PULL OVER WHERE THE TRAFFIC WAS COMING ONTO AND OFF OF THE HIGHWAY AND THOUGHT I WAS GOING TO GET HIT. MY CAR IS NOT PAID FOR AND NOW I NEED TO SPEND ALMOST $400.00 RIGHT BEFORE CHRISTMAS... I CAN NOT BELIEVE THIS ISN'T A RECALL AFTER READING OVER 600 SIMILAR SITUATIONS... IF THIS WERE TO RESULT IN AN INJURY OR FATALITY WOULD THAT MAKE IT A RECALL?? *TR

12/17/2013
Components: SERVICE BRAKES
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKES FAILED TO RESPOND. THE CONTACT STATED THAT THE BRAKE AND TRACTION CONTROL WARNING LIGHTS WERE BOTH ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TECHNICIAN ADVISED THE CONTACT THAT HE WAS UNABLE TO CONFIRM THAT THE REPAIR WOULD RECTIFY THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 65,000.

12/17/2013
Components: STEERING
Incident Date: 12/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I JUST PURCHASED MY 2010 FORD FUSION ON AUGUST 1, 2013. I BELIEVED THAT I WAS PURCHASING A GREAT CAR, HOWEVER, SLOWLY BUT SURELY I AM LEARNING THAT MY 2010 FORD FUSION HAS ISSUES ALONG WITH A NUMBER OF OTHER FORD FUSIONS SOLD IN THE STATES. ON SUNDAY, DECEMBER 15, 2013, I EXPERIENCED A FLAT TIRE. LUCKILY, A GAS STATION WAS LITERALLY ON THE CORNER, I PULLED INTO THE STATION AND FILLED THE FLAT TIRE WITH THE APPROPRIATE AMOUNT OF AIR. I GOT BACK IN MY CAR, STARTED IT AND PROCEEDED TO BACK OUT, MY MULTI-FUNCTION DISPLAY BEGIN TO FLASH "SERVICE POWER STEERING NOW", "ADVANCE TRAC", I HAD NO IDEA WHAT THIS MEANT UNTIL I BEGAN TO TURN THE STEERING WHEEL.... IT WAS EXTREMELY DIFFICULT TO DO SO. HOWEVER, I HAD NO CHOICE BUT TO TRY AND STEER IT. I MADE IT BACK HOME SAFELY AND ACCIDENT FREE RUNNING TO THE COMPUTER TO RESEARCH THIS SINCE THE FORD DEALERSHIP WAS CLOSED. I "GOOGLED" POWER STEERING FAILURE ON 2010 FORD FUSION AND THERE APPEARED A NUMBER OF COMPLAINTS FROM FUSION OWNERS. I THOUGHT THAT MAYBE THIS WAS A GOOD THING... PERHAPS THERE WAS A RECALL ON MY VEHICLE AND THIS WOULD BE A QUICK FIX OR REPAIR BY A FORD SERVICE DEPARTMENT. I CONTACTED THE FORD SERVICE DEPARTMENT TO INQUIRE ABOUT THIS ISSUE AND TO SEE IF THERE'S A RECALL AND A REPRESENTATIVE CONFIRMED THAT THERE IS ABSOLUTELY NO RECALL ON MY VEHICLE. I GREW INCREASINGLY FRUSTRATED BECAUSE AFTER READING ALL THE COMPLAINTS I COULDN'T FATHOM HOW NO ONE HAD RESEARCHED THIS ISSUE AND DEEMED IT A REPAIR/RECALL THAT FORD SHOULD TAKE CARE OF. I AM NOW SUBJECT TO A $116.00 DIAGNOSTIC CHARGE BY THE FORD SERVICE DEPARTMENT ALTHOUGH THE CAR IS ALREADY STATING WHAT THE ISSUE IS, AND I WILL STILL HAVE TO COME OUT OF POCKET FOR THE REPAIR, GOD ONLY KNOWS HOW MUCH THAT'LL BE. I SURELY HOPE THAT SOMEONE CAN ADD SOME INSIGHT TO THIS ISSUE AND HAZARD. *TR

12/16/2013
Components: POWER TRAIN
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

LOST POWER IN THE CENTER LANE OF I-75, ALMOST CAUSED A LARGE ACCIDENT. CAR WAS ROUGH IDLING IN MEDIAN. TOOK IT TO A FORD DEALERSHIP,REPLACED THE THROTTLE BODY. FIXED THE PROBLEM. NOW I SEE THERE ARE MANY OTHERS THAT HAVE HAD THE SAME PROBLEM. NEEDS TO BE A RECALL. THIS IS VERY DANGEROUS, I COULD HAVE KILLED SOMEONE! *TR

12/14/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WAS PULLING OUT OF MY ROAD WHICH IS IN A BAD CURVE, SO YOU NEED ACCELERATION. THE CAR LOST ALL POWER, AND WAS STUTTERING. WRENCH LIGHT ON AND STILL RUNNING JUST A BAD STUTTERING. CAR BARELY MISSES ME IN THE CURVE BECAUSE I DON'T HAVE ENOUGH MOMENTUM TO GET OUT OF THE ROAD. I CUT THE CAR OFF AND RESTART IT, AND IT ACTED LIKE IT DID NOT WANT TO START BUT FINALLY DID. THANK GOD. DROVE IT BACK IN OUR ROAD AND PARKED IT. SCARED ME BAD. THIS IS THE ONLY ISSUE I HAVE HAD WITH THIS CAR. BUT IF I HAD KNOWN ABOUT IT I WOULD NOT HAVE BOUGHT. OVER 400.00 ESTIMATE TO FIX THROTTLE BODY. VERY UPSET THIS CAR HAS 52000 MILES ON IT. *TR

12/14/2013
Components: STEERING
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING LIGHTS APPEARED AND SUDDENLY THE POWER STEERING WAS LOST . MY DAUGHTER WAS DRIVING THE VEHICLE AT THE TIME AND COULD NOT CONTROL THE STEERING. THIS CREATED A SUDDEN EMERGENCY AND DANGEROUS SITUATION. I'VE NOTED SEVERAL COMPLAINTS ABOUT THIS IN RESEARCHING SOLUTION TO PROBLEM, MOST SUGGEST SEVERAL THOUSAND $$ FOR REPAIRS. *TR

12/13/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

MY WIFE WAS DRIVING HOME ON THE FREEWAY AT 3:30 PM DURING HEAVY RUSH HOUR TRAFFIC. WITHOUT ANY WARNING THE CAR QUICKLY STARTED JERKING AND SLOWED DOWN FROM 55 MPH TO LESS THAN 20 MPH. SHE TRIED TO ACCELERATE, BUT THE CAR WOULD NOT. UNFORTUNATELY, MY WIFE WAS IN THE MIDDLE LANE OF HEAVY TRAFFIC AND SHE HAD TO QUICKLY MANEUVER TO THE RIGHT SHOULDER WHERE SHE PLACED THE CAR IN PARK AND SHUT IT OFF. EVEN WHEN THE CAR WAS INITIALLY PLACED IN PARK IT CONTINUED TO JERK UNTIL THE ENGINE WAS SHUT-OFF. SHE INDICATED THAT THE CAR RIDE FELT SIMILAR TO A MECHANICAL BULL WITH ALL THE JERKING MOTION. NEEDLESS TO SAY MY WIFE WAS PETRIFIED WITH DRIVING OUR CAR AND FEARED FOR HER LIFE WITH THE HEAVY TRAFFIC! AFTER A FEW MINUTES SHE STARTED THE CAR AND IT APPEARED FINE FOR HER TO DRIVE (10 MILES) HOME. WHEN SHE GOT HOME WE CALLED THE LOCAL FORD DEALER AND SCHEDULED AN APPOINTMENT. THEY DETERMINED THAT IT WAS A BAD THROTTLE BODY AND COST OVER $600 FOR THE REPAIR WHICH IS OUTRAGEOUS SINCE WE HAVE LESS THAN 26,000 ACTUAL MILEAGE. THIS WAS A VERY SCARY AND UNSAFE SITUATION. WE ARE SO THANKFUL THAT MY WIFE DIDN'T HAVE A CAR ACCIDENT. WE ARE CONCERNED THAT FORD MOTOR COMPANY IS AWARE OF THIS SAFETY PROBLEM AND THEY ARE NOT BEING PROACTIVE TO CORRECT IT. WILL THIS BE ANOTHER TOYOTA CAMRY TRAGEDY WITH PEOPLE GETTING HURT AND / OR KILLED IN CAR ACCIDENTS BEFORE THIS PROBLEM GETS CORRECTED?????????? *TR

12/13/2013
Components: STRUCTURE
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

DRIVERS DOOR RELEASE HANDLE BROKE INTERNALLY. PARTS IS PLASTIC AND IS BRITTLE IN COLD WEATHER. THIS IS SECOND TIME IT HAS BROKEN. MAJOR ISSUE IS THAT DRIVER CANNOT EXIT DOOR IN A EMERGENCY AND REQUIRES JUMPING OVER CONSOLE TO PASSENGER SIDE. *TR

12/13/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

DRIVING AT 70 M.P.H VEHICLE JUST SHUT DOWN. ENGINE WAS AT IDLE AT 1000 RPM BUT VEHICLE WOULD NOT PULL OFF THE ROADWAY. WRENCH LIGHT CAME ON. HAD TO STOP IN THE ROADWAY PUT VEHICLE IN PARK TURN VEHICLE OFF THEN RESTART VEHICLE. VEHICLE RAN LIKE NOTHING HAD HAPPENED. THEN IT STARTED DOING IT OVER AND OVER EVERY 4-5 MILES. N.C.C.C. HAS FILED COMPLAINT. FORD RESPONSE IN THE MOST SEVERE F.M.E.M. MODE FAILURE DRIVER HAD ENGINE POWER TO ALLOW VEHICLE MOBILITY TO MANEUVER TO A SAFE LOCATION. (THIS IS NOT TRUE ) VEHICLE WILL STOP IN THE ROADWAY IT DOES NOT HAVE THE POWER TO PULL THE VEHICLE IT IDLES @ 1000 R.P.M BUT IT WILL NOT MOVE. IF FORD WOULD DRIVE MY FUSION THEY WOULD BUY SOMETHING OTHER THEN A FORD TO DRIVE . RECALL NEEDS TO COME A.S.A.P. BEFORE SOMEONE GETS KILLED. *TR

12/13/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG9AR******
Summary

THIS IS THE SECOND TIME THIS IS HAPPENING ON MY SONS CAR. IT HAPPENED FIVE TIMES TODAY WHILE DRIVING HOME FROM HIS UNIVERSITY FOR CHRISTMAS BREAK. EACH TIME IT HAPPENS, THE "WRENCH LIGHT" APPEARS AND THEN THE CAR LOSES POWER. HE HAD TO PULLOVER ON THE HWY EACH TIME AND RESTART THE CAR TO GET IT TO RESET. THIS IS VERY DANGEROUS AND IT'S HAPPENING TO MANY FORD FUSIONS AS I'VE BEEN INVESTIGATING THIS ONLINE. MY SON IS ONLY 19 YRS OLD AND IS NOT AN EXPERIENCED DRIVER AND I THOUGHT WE WERE BUYING HIM A DEPENDABLE CAR THAT WE WOULD NOT HAVE TO WORRY ABOUT HIM HAVING PROBLEMS LIKE THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/11/2013
Components: STEERING,POWER TRAIN,SERVICE BRAKES
Incident Date: 12/09/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

POWER STEERING FAILURE WHILE DRIVING. FORD ADVANCTRAK AWD FAILURE. TOTAL LOSS OF STABILITY/TRACTION CONTROL, ABS, AND STEERING. *TR

12/11/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

THIS PROBLEM HAS HAPPENED TWICE WITHIN THE PAST 3 DAYS. AT THE FIRST OCCURRENCE, WE WERE DRIVING RATHER SLOWLY, APPX. 35 MPH. THE CAR LOST POWER WITHOUT WARNING, AND STARTED MISFIRING VIOLENTLY. DEPRESSING THE FUEL PEDAL HAD NO EFFECT. THE YELLOW WRENCH WARNING ICON ON THE DASH WAS LIT. WE WERE GOING DOWN A SLIGHT HILL ON SIDE STREET, SO IT WAS EASY TO DRIFT TO THE SIDE OF THE ROAD. WE PUT THE CAR IN PARK AND ALLOWED IT TO RUN FOR A FEW MINUTES, BUT IT CONTINUED TO MISFIRE AND SEEMED STARVED FOR FUEL. IT DID KEEP RUNNING FOR ABOUT 5-10 MINUTES MORE BEFORE WE SHUT IT OFF. WHILE WAITING FOR THE TOW TRUCK, MY HUSBAND TRIED RESTARTING THE CAR. IT STARTED IMMEDIATELY AND RAN FINE WITH NO WARNING LIGHTS. THE NEXT DAY THE MECHANIC CHECKED IT BUT COULD FIND NO ISSUE OR RECORD OF AN ERROR CODE. HE ADDED "DRY GAS" IN CASE THE PROBLEM WAS DUE TO WATER FREEZING IN THE FUEL LINE. THE WEATHER IS QUITE COLD. THE THIRD DAY (TODAY) I FILLED THE FUEL TANK AND ADDED ANOTHER BOTTLE OF "DRY GAS". I DROVE APPX 35 MILES (IN SEVERAL SEGMENTS) THEN THE PROBLEM HAPPENED AGAIN. THIS TIME I WAS IN TRAFFIC, GOING APPX 55 MILES PER HOUR. THE BEHAVIOR WAS IDENTICAL: PRONOUNCED MISFIRING, NO POWER, FUEL PEDAL HAD NO EFFECT, WRENCH WARNING LIGHT ON. I WAS FORTUNATE TO HAVE BARELY ENOUGH MOMENTUM TO GET MOST OF THE WAY OFF THE HIGHWAY. THIS TIME I RESTARTED THE CAR AFTER ABOUT 10 SECONDS. AGAIN, IT STARTED RIGHT UP AND I WAS ABLE TO DRIVE THE FINAL 6 MILES OF MY COMMUTE. IN RESEARCHING THE PROBLEM, IT SEEMS THAT THE CAUSE MAY BE THE THROTTLE ASSEMBLY. WE WILL BE TAKING THE CAR BACK TO THE REPAIR SHOP AND I WILL BE HAPPY TO REPORT BACK ON THE RESOLUTION. *TR

12/11/2013
Components: STEERING
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

AFTER GETTING GAS MY WIFE AND I PULLED OUT INTO TRAFFIC AND MID TURN THE POWER STEERING WENT OUT. NO WARNING STUCK RIGHT IN THE LANE OF ON COMING TRAFFIC. *TR

12/10/2013
Components: STEERING
Incident Date: 12/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 126,459. *TR

12/10/2013
Components: POWER TRAIN
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT ACCELERATE AND LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE .THE FAILURE MILEAGE WAS 64,000. *TR

12/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING AT 50MPH, SUDDENLY THE CAR WOULD NO LONGER ACCELERATE. LUCKILY I WAS ABLE TO COAST TO A PULL OFF SECTION ON SIDE OF ROAD. TOOL LIGHT CAME ON. TURNED CAR OFF AND THEN BACK ON AND WAS ABLE TO KEEP GOING. THROTTLE BODY IS CAUSE. *TR

12/08/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING ON STRAIGHT AWAY ABOUT 35 TO 40 MPH. LOST POWER IN THE MIDDLE OF THE ROAD WITH NO TIME TO PULL OVER ,PUSH ON GAS PEDAL NOTHING HAPPENED MOTOR NEVER DIED COMPLETELY BUT HAD NO POWER TO MOVE.THEN PUT SHIFTER INTO PARK SHUT OFF VEHICLE WAITED A MINUTE THEN RESTARTED IT ,RAN FINE AFTER THIS FOR THIS 5 MILE TRIP,BUT THIS IS HAPPENING EVERY DIFFERENT TRIP MADE ,EVERY DAY,SOMETIMES MORE THAN ONCE A TRIP ,AT DIFFERENT SPEEDS. *TR

12/08/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AFTER ACCELERATING AWAY FROM A STOP-SIGN THE ENGINE ABRUPTLY BEGAN TO RUN EXCEEDINGLY POORLY, AND LOST NEARLY ALL POWER. I WAS UNABLE TO ACCELERATE OR MAINTAIN SPEED. AFTER PULLING ONTO THE SHOULDER AND STOPPING I WAS ABLE TO RESTART THE CAR, BUT ATTEMPTS TO DRIVE IT WOULD RESULT IN STALLING AT ABOUT 5MPH. AFTER ABOUT PERHAPS 50 FEET. THE CAR WAS SUBSEQUENTLY TOWED TO THE DEALERSHIP WHERE THE THROTTLE-BODY WAS REPLACED AT MY COST. *TR

12/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

FIRST INCIDENT - I PULLED OUT ONTO A MAIN STREET & THE MOTOR CUT OUT. ALSO WHEN I WAS ON THE INTERSTATE (GOING TO WORK) WAS GOING ABOUT 65 MPH...AND THE MOTOR CUT OUT. I HAD TO PULL OVER ON THE BERM OF THE ROAD- SHUT THE CAR OFF & RESTART IT. THIS IS VERY DANGEROUS AS I CANNOT TELL WHEN IT WILL SHUT DOWN & WHERE I AM AT ON THE HIGHWAY...& IF I CAN GET OFF THE ROAD BEFORE SOMEONE HITS ME! THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW & I AM AFRAID TO DRIVE IT FOR FEAR OF GETTING HIT BY ANOTHER CAR! (A WRENCH SHOWS UP ON THE INSTRUMENT PANEL EACH TIME THIS HAPPENS!) *TR

12/07/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DRIVING DOWN THE INTERSTATE AND THE CAR JERKS AND THEN DECELERATES, CANNOT PUSH THE GAS AS IT WILL DO NOTHING, THE TRANSMISSION LIGHT COMES ON AND YOU HAVE TO PULL OVER SHUT THE CAR OFF AND LET IT SIT FOR A MINUTE AND CRANK IT BACK UP. THIS HAPPENED ONLY ONCE AT FIRST, HOWEVER, NOW OCCURS VERY FREQUENTLY DURING INTERSTATE DRIVING. SO I CALLED THE FORD DEALERSHIP, TO GET A PRICE CHECK ON THE PART AS COMPUTER THREW CODE P2111, WHO ADVISED THAT THIS IS A COMMON ISSUE WITH THIS CAR AND CANNOT UNDERSTAND WHY FORD HAS NOT DONE A RE-CALL ON THE THROTTLE BODY ISSUE. I REALLY THINK SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS SERIOUSLY HURT OR KILLED FROM THEIR VEHICLE JUST DECIDING IT WANTS TO DECELERATE WHILE DRIVING. *TR

12/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, HE ATTEMPTED TO ACCELERATE BUT THE ACCELERATOR PEDAL SUNK INTO THE FLOORBOARD. THE FAILURE WAS RECURRING. THE CONTACT WAS ABLE TO DISENGAGE THE PEDAL BY TAPPING IT TWICE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,000 AND THE CURRENT MILEAGE WAS 26,000. UPDATED 3/5/14*CN UPDATED 03/21/14

12/05/2013
Components: SERVICE BRAKES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

REAR BRAKE PADS WORN OUT AT 21000 MILES. MANUAL TRANSMISSION SO PARKING BRAKE MUST BE USED WHENEVER PARKED. FRONT BRAKES ALMOST NO WEAR. ALSO WE HAVE COLD WEATHER HERE. ?*TR

12/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A SUDDEN LOSS OF ACCELERATION POWER AS THE CHECK ENGINE LIGHT AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 53,000.

12/04/2013
Components: ENGINE
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

WHILE TRAVELING ON THE LOCAL HIGHWAY, THE CAR LOST POWER AND STARTED TO SHAKE. THE SERVICE AND CHECK ENGINE LIGHTS APPEARED ON THE DASHBOARD. LUCKILY IT WAS NOT RUSH HOUR AND THE TRAFFIC WAS LIGHT. AFTER PULLING OFF OF THE ROAD, I WAS ABLE TO TURN OFF THE CAR AND BACK ON. THE ENGINE APPEARED TO OPERATE NORMALLY. THE INCIDENT HAPPENED AGAIN A FEW MILES LATER. THIS TIME THE CHECK ENGINE LIGHT REMAINED ON AFTER THE RESTART. I WAS ABLE TO SUCCESSFULLY DRIVE THE CAR TO THE LOCAL DEALERSHIP. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. LUCKILY I HAVE AN EXTENDED WARRANTY AND IT ONLY COST ME $100, UNLIKE SOME OF THE OTHER FOLKS WHO HAVE REPORTED THE SAME ISSUE. THIS COULD HAVE BEEN MUCH WORSE IF THE TRAFFIC WAS HEAVIER OR IF I WAS UNABLE TO GET TO THE SIDE OF THE ROAD QUICKLY. *TR

12/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Summary

CAR DRIVING FINE WHEN IT SUDDENLY LOSES ALL THROTTLE RESPONSE. THE LITTLE ORANGE WRENCH LIGHT COMES ON. PULLED CAR OVER TO THE SHOULDER AND TURNED OFF THE IGNITION. WHEN I TURNED THE CAR BACK ON, IT BEGAN WORKING AGAIN. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST INCIDENT WAS A FEW WEEKS AGO. VERY DANGEROUS TO LOSE THROTTLE RESPONSE. UPON CHECKING INTERNET IT APPEARS THAT THIS PROBLEM IS NOT UNCOMMON. YOU NEED TO LOOK INTO THIS AND GET FORD ISSUE A RECALL. *TR

12/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

VEHICLE LOST POWER WHEN DRIVING. THE RPMS WENT TO ABOUT 1000 RPM (JUMPING UP AND DOWN). THIS CAUSED ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. THIS HAPPENED A FEW TIMES. LUCKILY I DID NOT HAVE ACCIDENT. I BROUGHT THE CAR IN AND DIAGNOSED BY FORD SERVICE ON NOVEMBER 29 AS FAULTY THROTTLE BODY. THE CAR HAS @ 41339 MILES AND THIS WAS NOT COVERED BY WARRANTY. *TR

12/02/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

WAS TRAVELING ON 696 IN DETROIT AREA AT 70 MPH WHEN MY 2010 FORD FUSION SUDDENLY LOST 'POWER' TO THE POWER TRAIN, IT LOST ALL VELOCITY AND THE ABILITY TO ACCELERATE. IT WENT FROM 70 MPH TO 0 MPH IN SECONDS! I HAVE NEVER BEEN SO SCARED FOR MY LIFE AS I WAS AT THAT MOMENT WATCHING CARS 'JUMP' LANES TO AVOID REAR ENDING ME DUE MY SUDDEN LOSS OF POWER. I THANK GOD I WAS ABLE TO CROSS MULTIPLE LANES MAKING NEAR THE SHOULDER AS THE VEHICLE CAME TO A STOP! THE ENGINE WAS STILL RUNNING BUT LIST ABILITY TO MOVE. DEALERSHIP CHARGED $600 TO REPAIR MY VEHICLE WHICH WAS 2 WEEKS OUT OF WARRANTY WITH 30,000 MILES! WHEN ASKED WHAT HAPPENED THE SERVICE MANAGER SAID SOMETIMES PARTS GO BAD. AFTER READING ABOUT THE ISSUE, IT SOUNDS BIGGER PROBLEM THAN THAT. LET ME KNOW WHAT INFO YOU NEED. *TR

12/01/2013
Components: SUSPENSION,POWER TRAIN,WHEELS
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I OWN A 2010 FORD FUSION SE. SIX WEEKS PRIOR TO NOVEMBER 13, 2013, THE VEHICLE WOULD SPORADICALLY SHAKE OR SOMETIMES JERK! ON THE EVENING OF NOVEMBER 13TH, I WAS DRIVING A SHORT DISTANCE FROM HOME IN THE DARK. I CAME TO COMPLETE STOP AT A VERY BUSY INTERSECTION AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY THREE TIMES AND THEN THE ENGINE STALLED! I WAS STUCK AT A RIGHT TURN LANE WITH NO PLACE TO PULL OVER OR TO LET ANY CARS GO BY! IN FACT MANY DRIVERS BEHIND ME WERE VERY IMPATIENT HONKING THEIR HORNS AND SQUEEZING BY AROUND THE CORNER! AS I WAS PANICKING I NOTICED THE BATTERY AND OIL LIGHT ON AND DID NOT NOTICED ANY OTHER IDIOT LIGHTS ON. I PRESSED ON THE ACCELERATOR AND COULD NOT MOVE, I NOTICED I COULD PUT THE CAR IN GEAR AND LUCKILY I WAS ABLE TO START THE VEHICLE! I WAS ABLE DRIVE AROUND THE CORNER INTO THE GAS STATION, AND ALL OF A SUDDEN THE VEHICLE'S TRANSMISSION JERKED AND MADE A LOUD "CLUNK" NOISE WHILE ACCELERATING LIGHTLY, THE VEHICLE "SURGED" THRU THE GAS STATION, FINDING MYSELF AT A FAST SPEED I HAD TO SLAM ON THE BRAKES! THAT EVENING I WENT ONTO THE INTERNET AND SAW HUNDREDS OF COMPLAINTS ON THE "ELECTRONIC THROTTLE BODY!" ALL OF THESE CUSTOMERS HAD THE SAME EXPERIENCE OR VERY SIMILAR TO MINE! I WAS VERY SCARED TO DRIVE THE CAR TWENTY MILES TO A LOCAL DEALERSHIP. FORTUNATELY THE VEHICLE MADE IT THERE WITHOUT STALLING. THE TECHNICIANS RAN A TEST ON THE "ELECTRONIC THROTTLE BODY"AND TO MY SURPRISE THE VEHICLE PASSED WITH FLYING COLORS. ALSO ONE OF THE TECHNICIANS TOOK THE CAR HOME TO SEE IF IT WOULD HAPPEN AGAIN SO THE EXTENDED WARRANTY WOULD COVER THIS EXPENSE WITH A RENTAL CAR! FOR THE SAFETY OF MYSELF AND OTHERS THE "ELECTRONIC THROTTLE BODY" WAS REPLACED AT MY EXPENSE OF $430.00. I KNEW THE PROBLEM WOULD NOT DISAPPEAR OR GO AWAY OR IMPROVE AND NOBODY'S LIFE IS WORTH A FEW HUNDRED DOLLARS! *TR

11/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

VEHICLE STALLED AND WENT INTO LIMP MODE CAUSING ME TO HAVE TO PULL TO THE SIDE OF THE ROAD. AFTER STOPPING AND RESTARTING THE CAR THE CAR DROVE FINE. CAR WAS DIAGNOSED AT A LOCAL FORD DEALER WITH A FAULTY THROTTLE BODY. *TR

11/27/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

DRIVER WAS DRIVING VEHICLE HOME FROM WORK WHEN THE ACCELERATION STOPPED WORKING WHILE SHE WAS DRIVING. DRIVER STATED THAT SHE HEARD A CLUNKING NOISE WHEN THE ACCELERATION STOPPED WORKING THAT SOUNDED ALMOST LIKE THE VEHICLE WAS RUNNING OUT OF GAS, ONLY THE TANK WAS FULL AT THE TIME. VEHICLE WAS TOWED TO FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. *TR

11/27/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING ON HIGHWAY AT APPROXIMATELY 60 MPH WHEN ALL POWER TO THE ENGINE WAS LOST. THE VEHICLE DECELERATED QUICKLY AS I PULLED OVER TO THE SIDE OF THE ROAD. AN ORANGE "WRENCH" LIGHT WAS ILLUMINATED ON THE DASH, BUT NO CHECK ENGINE LIGHT. ENGINE WAS IDLING ROUGHLY AND A LOUD MISFIRING SOUND WAS COMING FROM THE EXHAUST. NO MATTER HOW HARD I PUSHED THE GAS PEDAL, I COULD NOT GET ABOVE 3 MPH. I RE-STARTED THE CAR, AND THE ENGINE RAN NORMALLY. HOWEVER, THE MESSAGES "SERVICE ADVANCETRAC" AND "CHECK BRAKE SYSTEM" APPEARED ON THE SCREEN WHILE TWO YELLOW TRACTION CONTROL LIGHTS AND THE RED BRAKE LIGHT WERE ILLUMINATED. UPON RESTARTING THE VEHICLE ONCE MORE, BOTH OF THESE INDICATORS WERE GONE. I WAS ABLE TO DRIVE SAFELY TO THE DEALER WHO DIDN'T PERFORM ANY DIAGNOSTICS NOR DRIVE THE VEHICLE, BUT WAS STILL "90% SURE" THAT THE PROBLEM IS THE THROTTLE BODY. FORD DOES NOT COVER THE THROTTLE BODY UNDER THE 5 YR/60,000 MI POWERTRAIN WARRANTY, NOR WILL MY AFTERMARKET "EXCLUSIONARY COVERAGE" WARRANTY BY PORTFOLIO. THE ESTIMATED COST TO INSTALL A NEW THROTTLE BODY IS $321 WITHOUT DIAGNOSTICS. NO REPAIR HAS BEEN DONE YET AT THIS TIME, AS I AM WAITING TO HEAR BACK FROM FORD MOTOR COMPANY AS WELL AS THE DEALER THAT SOLD ME THE VEHICLE USED. *TR

11/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION I EXPERIENCED SOMETHING I WAS AT A RED LIGHT. WHILE DRIVING MY CAR SHOOK HEAVY 3 TIMES I SUDDENLY PULLED OVER TO CHECK OUT THE PROBLEM I PULLED OFF AFTER PULLING OVER THE PROBLEM OCCURRED AGAIN THEN IT SUDDENLY ACCELERATED IN ITS OWN I APPLIED THE BRAKE THEN TRIED TO ACCELERATE BUT MY CAR DIDN'T MOVE I ACCELERATED ONE MORE TIME MY CAR THEN SHOOK THEN TOOK OFF. I FOUND A FORUM WEBSITE CALLED FORDFUSION.NET EVEN ON THE MOTOR TREND WEBSITE SEVERAL PEOPLE SPEAK OF ONCE HAVING THIS PROBLEM I'M HAVING WITH MY FORD FUSION FORD DOESN'T WANT TO DO ANYTHING ABOUT IT BECAUSE THEY SAID I'M NOT UNDER WARRANTY I FEEL I SHOULDN'T HAVE TO PAY FOR SOMETHING THAT WAS ONCE ON RECALL WITH THIS CAR I WORK AND I'M IN GRAD SCHOOL MY CAR IS A MUST HAVE FOR ME I DON'T KNOW WHAT TO DO I EVEN INFORMED FORD THAT THEIR WAS SEVERAL PEOPLE ON A WEBSITE ONLINE THAT COMPLAINED ABOUT THE SAME PROBLEM EVEN AFTER THE PROBLEM WAS FIXED THIS IS MY FIRST VEHICLE I'VE OWNED I'M IN DISBELIEF AND REALLY REGRET PURCHASING A FORD CAR PLEASE HELP ME. *TR

11/26/2013
Components: POWER TRAIN
Incident Date: 11/19/2013
Crash: No
Fire: No
Summary

THIS IS APPROXIMATELY THE 6TH TIME THIS HAS OCCURRED WITH THIS VEHICLE WITH NO RESOLUTION FROM FORD. WHILE DRIVING, THE RPMS WILL RANDOMLY DIP DRIVE, THE ENGINE AND OIL LIGHTS COME ON, AND THE CAR SHUTS DOWN EITHER TO AN IDLE, STALL, OR COMPLETELY DOWN. IT WILL TURN BACK ON WITH NO ISSUES AFTER POWERING DOWN THE VEHICLE AND HAS NO LIGHTS ON UPON RESTART. THE PROBLEM WITH THIS IS THAT IT IS INTERMITTENT AND THE CODES ARE NOT BEING SAVED TO THE UNIT PER FORD. BECAUSE OF THIS, THEY STATE THEY CANNOT REPLICATE THE PROBLEM AND THEREFORE IT CANNOT BE FIXED. THIS CREATES A TREMENDOUS SAFETY HAZARD AS THE VEHICLE INTERMITTENTLY SHUT DOWNS IN THE MIDDLE OF DRIVING WITH NO WARNING AND CAN CAUSE SERIOUS INJURY OR ACCIDENTS. THIS HAS BEEN OCCURRING ON AND OFF NOW FOR MONTHS IN WHICH I HAVE HAD TO BE AT THE DEALERSHIP FOR THE SAME ISSUE ALMOST MONTHLY AND STILL GET NO RESOLUTION. IN ADDITION, THIS APPEARS TO OCCUR IN MOST VEHICLES COMING NEAR THEIR 60K MILE WARRANTY EXPIRATION IN WHICH FORD WILL NOT COVER THE ISSUE IF IT REPLICATES AFTER THIS TIME. *TR

11/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

11/26/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

GOING DOWN 4 LANE ROAD AT 45-50 MPH. VEHICLE LOST POWER & IDLE ABILITY. SHUT IT OFF & AFTER A FEW MINUTES, IT STARTED UP AGAIN BUT CONTINUED TO REPEAT THIS MALFUNCTION SEVERAL TIMES. DEALER CHECKED CODES & REPLACED ELECTRONIC THROTTLE BODY CONTROL & EMISSIONS PURGE VALVE. INFORMED THAT THIS WAS COMMON PROBLEM, BUT NOT COVERED BY WARRANTY. *TR

11/25/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

SATURDAY AFTERNOON ON 11/23/13 WE WERE DRIVING 57 MPH WHEN THE CAR BUCKLED AND THE LITTLE WRENCH CAME ON. WE WERE BARELY ABLE TO GET OFF SIDE OF THE ROAD SINCE THERE WAS A DITCH BESIDE US AND WE WERE ON A STATE ROUTE SO THERE WERE CARS COMING TOWARDS US AND VEHICLES BEHIND US. WE WAITED A FEW MINUTES STARTED THE CAR AND HEADED ON OUR WAY. LATER ON THAT SAME DAY AROUND 10PM THE CAR DID THE SAME THING AND WE HAD NO POWER WHILE TRYING TO ACCELERATE IN THE MIDDLE OF THE NIGHT AND THE LITTLE WRENCH COMES ON. THIS TIME THERE WAS LESS TRAFFIC AT NIGHT SO WE WERE ABLE TO SOMEWHAT GET OFF THE ROAD. AGAIN WE SAT THERE FOR AWHILE, STARTED IT BACK UP AND HEADED STRAIGHT BACK TO OUR HOUSE. SINCE WE KNOW WHAT THE PROBLEM IS ALREADY DUE TO MY WIFE HAVING THE SAME MAKE, MODEL, YEAR OF THE CAR AND HER OWN MOTHER HAVING TO REPLACE THE SAME THING. THE DEALERSHIP SAID IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. WE ARE ABLE TO CALL THE SAME DEALERSHIP THAT MY CAR WAS ORIGINALLY PURCHASED FROM THE SAME PLACE WHERE MY WIFE GOT HER CAR FROM AND GET THE PART NEEDED. MY WIFE'S STORY WITH HER CAR IS A BIT MORE INTENSE WHILE I WAS DRIVING ON THE HIGHWAY OF 70 MPH THE CAR BUCKLED AND LOST ALL POWER AND CARS WERE FLYING BY ALMOST NOT ALLOWING ME TO GET OFF THE SIDE OF THE ROAD. ALMOST GOT INTO AN ACCIDENT BECAUSE OF IT. IF THEY REALLY WANT ME TO BE A HAPPY FORD CUSTOMER I WOULD HOPE THEY WOULD RECALL THIS KNOWING PEOPLES LIVES AND SAFETY ARE AT RISK WHEN THE CAR LOSES ALL CONTROL WHILE DRIVING. ONLY TIME WILL TELL IF I HAVE TO COME BACK AND VOICE ANOTHER COMPLAINT. I COME FROM A FAMILY OF FORD OWNERS AND I'M THINKING IT WILL STOP WITH US. *TR

11/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

THE PROBLEM I AM ABOUT TO DESCRIBE HAS HAPPENED TWICE WITHIN 5 DAYS. TRAVELING DOWN THE INTERSTATE SUDDEN LOSS OF POWER WITH NO RESPONSE FROM THE THROTTLE. YELLOW WRENCH LIGHT CAME ON RPM'S WENT TO 1000 EACH TIME. AFTER PULLING OVER AND SHUTTING THE CAR OFF AND THEN RESTARTING THE ENGINE BOUNCED AND COUGHED AND THEN RAN NORMAL WITH NO YELLOW WRENCH. I HAVE CALLED FORD AND WILL HAVE THE PROBLEM TAKEN CARE OF TOMORROW. HOW COME THEY ALL KNOW IT'S A THROTTLE BODY PROBLEM BUT FORD IS NOT ADDRESSING THE SAFETY ISSUE WITH CUSTOMERS. IT IS ALL OVER THE INTERNET AN OBVIOUS KNOWN PROBLEM. TOYOTA GOT KILLED FOR SUDDEN ACCELERATION BUT FORD DOES NOTHING FOR SUDDEN LOSS OF POWER. *TR

11/24/2013
Components: POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING AT 35 MPH ALL OF A SUDDEN MY WRENCH ICON CAME ON AND LOST ACCELERATION. I WAS ABLE TO PULL TO THE SIDE OF ROAD AND THE CAR STARTED TO SHAKE AND WANTED TO STALL. I SHUT OFF THE CAR FOR A MIN AND STARTED IT BACK UP. IT HESITATED BUT IT DID FINALLY START UP. I DROVE 2 MILES AND IT DID IT AGAIN. SINCE THEN THIS HAPPENS FREQUENTLY WITHOUT ANY WARNING AND AT VARIED SPEEDS. THIS PROBLEM HAS HAPPENED A FEW TIMES ON THE HIGHWAY AND MY CHILDREN AND MYSELF ALMOST GOT REAR ENDED. MY ENGINE LIGHT CAME ON I HAD IT TESTED AND THE CODE WAS P2111 TAC STUCK OPEN. THE PROBLEM IS THE THROTTLE BODY. THIS PROBLEM IS VERY SERIOUS AND DANGEROUS. *TR

11/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

I PURCHASED A 2010 FORD FUSION SEL WITH 29,493 MILES. I HAD UNDER 2,000 MILES WHEN I BEGAN HAVING TROUBLE. THIS DAY I HAD ONLY DRIVEN ABOUT SIX MILES FROM HOME WHEN I CAME UP TO A STOP SIGN. WHILE TRYING TO ACCELERATE, AROUND 15 MPH, THE WRENCH LIGHT CAME ON AND I LOST ALL POWER, THE ENGINE DROPPED SPEED RAPIDLY BUCKING, SURGING AND CHATTERING AS IF IT JUMPED TIME. SINCE I HAD NO POWER, I DROPPED INTO NEUTRAL AND COASTED ON TO THE SHOULDER OF THE ROAD. AT THAT POINT, IT WOULD ONLY GO FORWARD WITH THE SAME SYMPTOMS, SO I PUT IT IN REVERSE AND BACKED ONTO A SIDE ROAD AND TURNED IT OFF. I TURNED THE FLASHERS ON AND CALLED A TOW TRUCK. THEY TOOK THE CAR BACK TO THE DEALERSHIP. I CALLED THE MECHANIC THE NEXT DAY, THEN AFTER WAITING 24 HOURS WITH NO RESPONSE, I CALLED BACK AGAIN, AND THE MECHANIC SAID THEY COULDN'T FIND NOTHING WRONG WITH IT. I THEN SPENT HOURS ON LINE LOOKING FOR WHAT MIGHT BE CAUSING THESE SYMPTOMS AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE EXACT SAME ISSUES DETERMINED TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY FAILURE (ETB). I FOUND OUT SINCE THE ENGINE WAS OFF, AND CHECK ENGINE LIGHT NEVER CAME ON, THE COMPUTER RESET ITSELF SO THERE WAS NO CODE. THEN I ALSO SAW A VIDEO OF ANOTHER FORD REACTING WITH THE EXACT SAME SYMPTOMS AS MINE AND LEARNED FORD HAS MODIFIED THE DESIGN OF DEFECTIVE ETB. AFTER CITING WHAT I FOUND TO MY MECHANIC, HE DECIDED TO REPLACE THE DEFECTIVE PART WITH THE UPDATED, MODIFIED PART NUMBER DS7Z 9E926 D. THE CAR WAS MANUFACTURED JANUARY 2010 SO BY NOVEMBER 2013 THE WARRANTY WAS UP BY 10 MONTHS. ( 3 YEAR OR 36,000 MILES). I PAID THE AMOUNT $285.36 IN FULL ON NOVEMBER 02, 2013. REGARDING FORD, WHY ARE THEY IGNORING TO ACKNOWLEDGE THIS AS A SAFETY ISSUE ? IF I HAD A TRACTOR TRAILER BEHIND ME GOING 65 MPH AND MY CAR LOST ALL POWER WITH NO BRAKE LIGHTS? THERE COULD HAVE HAD BEEN A VERY DIFFERENT OUTCOME. *TR

11/23/2013
Components: POWER TRAIN
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE VEHICLE LOST POWER AND BEGAN TO SHAKE AND A WRENCH LIGHT CAME ON THE DASH. I SHUT THE VEHICLE OFF AND RESTARTED, AT THAT POINT IT WAS OK. MANY OTHER COMPLAINTS MADE IN FORUMS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE ADDRESSED IMMEDIATELY BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. FROM MY RESEARCH ONLINE, EVERYONE THAT HAS HAD THERE VEHICLE CHECKED STATED IT WAS A THROTTLE BODY ISSUE. *TR

11/21/2013
Components: FUEL SYSTEM, GASOLINE,AIR BAGS,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DURING THE MONTH OF SEPTEMBER, MY CAR BEGAN SUDDENLY SHUTTING OFF WHILE I WAS DRIVING. THIS HAPPENED MULTIPLE TIMES ON THE HIGHWAY AND SURFACE ROADS. I WOULD PULL OVER, TURN THE CAR OFF AND WAIT A FEW MINUTES. THE CAR WOULD WORK FINE AFTERWARDS. I FIRST HAD THE BATTERY CHECKED WHICH REVEALED A BAD BATTERY, I HAD IT REPLACED. THE CAR CONTINUED TO HAVE SYMPTOMS AFTER THE NEW BATTERY WAS INSTALLED. I ALSO NOTICED THE STALLING HAPPENED MORE WHEN I FILLED THE GAS TANK COMPLETELY. I FINALLY TOOK THE CAR BACK TO THE PLACE I PURCHASED IT FOR DIAGNOSTICS. I DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE. I WAS TOLD BY A TECH THAT THE MANUFACTURER HAD ASSEMBLED NEW THROTTLE BODIES TO REPLACE THE ORIGINALS AS THE ORIGINAL THROTTLE BODY DID NOT WORK PROPERLY. APPARENTLY, THE INTAKE WAS NOT OPENING/CLOSING PROPERLY THEREFORE THE ENGINE WAS NOT GETTING ENOUGH GAS AT TIMES. THE SHOP WAS ABLE TO PULL CODES FROM THE PREVIOUS STALL EVENTS, P2111 & P2112. THEY REPLACED THE THROTTLE BODY ASSEMBLY, ~ $300.00. I SEE MANY COMPLAINTS REGARDING THIS ISSUE AND EXPECT/HOPE A RECALL WILL BE ISSUED IN THE NEAR FUTURE. AS A SIDE NOTE, MY ABS LIGHT WAS ON AS WELL. THERE WAS A KNOWN RECALL ON THE DRIVER'S SIDE AIR BAG ASSEMBLY, SHORTED TO GROUND. FORD REPLACED THE AIR BAG ASSEMBLY AT NO CHARGE. I HOPE THIS INFORMATION IS HELPFUL. *TR

11/21/2013
Components: STEERING
Incident Date: 11/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED HE WAS DRIVING 55 MPH WHEN THE POWER STEERING ASSIST MALFUNCTIONED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE ELECTRONIC POWER STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT STATED THE DEFECT WAS NOT REMEDIED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT RECALLED. THE VEHICLE MILEAGE WAS 43,850.

11/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. UPDATED 01/07/14*LJ UPDATED 01/09/14

11/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOCG8AR******
Summary

CAR STALLED ON HIGHWAY- HAD TO PULL OVER TO SHOULDER AND RESTART AUTO RAN FOR AT ABOUT 5 MPH- DID NOT REACT TO ACCELERATOR. *TR

11/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2013
Crash: No
Fire: No
Summary

I WAS ON AN ON RAMP ON THE WAY IN TO WORK IN THE MORNING WHEN MY VEHICLE LOST PROPULSION. I WAS ACCELERATING AND THEN THE ACCELERATOR BECAME UNRESPONSIVE AND THE ENGINE IDLED ROUGHLY BETWEEN 750-1000 RPM. THE 'WRENCH' LIGHT CAME IN AND I WAS ABLE TO ROLL TO THE SIDE OF THE FREEWAY. I TURNED OFF AND RESTARTED MY VEHICLE AND THE MALFUNCTION HAD APPARENTLY CLEARED AS THE ISSUE HAS YET TO RETURN, BUT WILL. I SAY 'WILL RETURN' BECAUSE THE EXACT SAME THING HAPPEN 23SEP WHILE ON THE FREEWAY TRAVELING 35MPH DURING MORNING RUSH HOUR. I BROUGHT THE VEHICLE TO THE LOCAL FORD DEALERSHIP FOR A DIAGNOSTIC TEST ($) AND THEY FOUND NOTHING AND HAD NO IDEAS AS TO THE POTENTIAL CAUSE. I WAS WILLING TO ACCEPT IT AS A FLUKE, BUT NOW THAT IT HAS HAPPENED AGAIN I KNOW THERE MUST BE A PROBLEM. I AM HESITANT TO RETURN TO THE DEALERSHIP FOR ANOTHER $80 DIAGNOSTIC TEST WHEN IT SEEMS THAT THIS IS A PREVALENT ISSUE... (NEARLY 95% OF THE COMPLAINTS OF THIS VEHICLE ON THIS WEBSITE). IS THERE A RECALL IN THE WORKS FOR THIS VEHICLE MALFUNCTION? *TR

11/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

THE CAR STARTED TO RUN ROUGH, THE ENGINE LIGHT WENT ON, THERE WAS NO RESPONSE TO THE GAS PEDAL. I HAD ENOUGH SPEED TO MOVE TO THE SHOULDER. I TURNED OFF THE CAR AND THE ISSUE SEEMED TO RESOLVE ITSELF. I HAPPENED TWO MORE TIMES IN THE LAST THREE MILES TO MY HOUSE. *TR

11/17/2013
Components: STEERING
Incident Date: 11/11/2013
Crash: No
Fire: No
Summary

STEERING DASH LIGHT CAME ON. WHEN THE VEHICLE WAS SHUT OFF THE POWER STEERING ASSIST WAS NOT WORKING ON RE-START. THE STEERING GEAR BOX WAS REPLACED AND THE PROBLEM HAPPENED AGAIN. THE CAR IS SHOWING CODES FOR TRANSMISSION AND ANTI-LOCK BRAKE COMPONENTS. WHEN THE CODES ARE CLEARED THE STEERING IS OK FOR A WHILE. *TR

11/16/2013
Components: POWER TRAIN
Incident Date: 07/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

ONLY HAD MY 2010 FORD FUSION FOR 2 WEEKS WHEN I HAD MY FIRST INCIDENT. I WAS MAKING A TURN ON TO ANOTHER STREET AND UPON ACCELERATING IT JERKED AND LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME AND I WAS ABLE TO BE CLOSE ENOUGH TO THE SIDE OF THE ROAD TO TURN THE IGNITION OFF AND THEN RESTART IT, AND IT SEEMED TO BE OK . UNFORTUNATELY THEIR HAS BEEN SEVERAL OTHER INCIDENCES IN THE LAST 2 MONTHS THAT I SEE A PATTERN OF THIS HAPPENING AFTER I HAVE BEEN DRIVING ESPECIALLY IN STOP AND GO TRAFFIC AND TRY TO ACCELERATE FROM A STOP THAT IT JERKS AND UNLESS I LET OF THE GAS A LITTLE IT WILL STALL OR IF I AM ON THE FREEWAY I CANNOT MAKE ANY QUICK LANE CHANGES FOR FEAR THE IT WILL GIVE OUT ON ME IN THE MIDDLE OF TRAFFIC CAUSING AN ACCIDENT. I AM VERY NERVOUS ABOUT DRIVING THIS CAR AND DON'T DRIVE IT ANY MORE THAN I HAVE TOO, UNTIL I CAN AFFORD TO GET IT FIXED. AFTER SEEING OTHERS COMPLAINING ABOUT THE SAME THING I HOPE THEIR IS A RECALL BEFORE SOMEONE IS SERIOUSLY INJURED. A DEFINITE SAFETY ISSUE! *TR

11/15/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE TRYING TO ACCELERATE FOR A GREEN LIGHT THE CAR BEGAN TO VIBRATE AND WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO MOVE TO A SAFE PLACE AT IDLE ONLY SPEED. THE CAR WAS TOWED TO A FORD DEALER WHO TOLD ME THAT THE CAR COULD NOT BE LOOKED AT UNTIL MONDAY. THE CAR IS UNDER A FORD EXTENDED WARRANTY. I WAS TOLD BY THE FORD WARRANTY PROGRAM, BY PHONE, THAT I COULD RENT A CAR AND THE COST WOULD BE COVERED FOR THREE DAYS UNDER THE FORD INSURANCE PROGRAM. I WAS BILLED FOR $359.24 FOR REPLACING A THROTTLE BODY AND MOTOR ASY WHICH WAS NOT COVERED BY THE EXTENDED FORD WARRANTY AND THEREFORE THE RENTAL WAS NOT COVERED EITHER. THIS INCLUDED $119.95 FOR A PIN POINTS TEST WHICH WAS COMPLETELY UNNECESSARY SINCE FORD HAS HAD TO REPLACE THOUSANDS OF THESE PARTS AND FORD HAS SENT BULLETINS TO FORD DEALERS ABOUT THIS PROBLEM. *TR

11/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/14/2013
Crash: No
Fire: No
Summary

NOV 14, 2013 - BURLESON, TX - POWER TRAIN I HAD ALMOST THE EXACT SAME ISSUE AS THE PERSON WHO POSTED ON 11/14 FROM BURLESON, TX. WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON AND THE CAR SEEMED TO GO INTO NEUTRAL AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT IT DIDN'T HELP. I TURNED ON MY FLASHERS AND DID MANAGE TO PULL INTO A NEARBY HOTEL PARKING LOT. SHIFTING IT INTO MANUAL, 2ND GEAR, AS I WAS DOING THIS SEEMED TO PROVIDE A LITTLE POWER. I SHUT OFF THE CAR AND SAT FOR A COUPLE OF MINUTES. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, THEN REPEATED THE ISSUE AFTER I MADE ANOTHER STOP ON THE WAY HOME ABOUT 10 MINUTES LATER. I HAVE SCHEDULED IT FOR SERVICE FOR MONDAY, 11/18 SO I DON'T YET HAVE THE DEALER DIAGNOSIS, BUT GIVEN THE NUMBER OF SIMILAR ISSUES I'M SEEING ON THIS SITE, I WANTED TO GET MY INCIDENT IN AS WELL AS IT APPEARS THAT THIS MAY BE A RECALL ISSUE, SO MY COMPLAINT VERY MUCH MIRRORS THE ONE FROM BURLESON, TX, WHERE HE OR SHE FOUND 10'S OF THOUSANDS OF 2010 FORD FUSION OWNERS FACING OR HAVING FACED THIS SAME ISSUE. *TR

11/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/14/2013
Crash: No
Fire: No
Summary

I WAS ABOUT TO DRIVE ONTO TO THE MAIN HIGHWAY AND ALL OF THE SUDDEN MY CAR STARTED SHAKING VIOLENTLY, DROPPED SPEED TO LESS THAN 10MPH, NO RESPONSE FROM ACCELERATOR, CAR WOULD NOT GO. I WAS TERRIFIED BECAUSE IT WAS LATE AT NIGHT AND BEING A FEMALE ALONE AT NIGHT WITH A CAR ACTING UP IS NOT COMFORTABLE. I PULLED OVER AFTER ALMOST BEING HIT AFTER THE DRASTIC DECELERATION, I TURNED THE CAR OFF AND WAITED A FEW MOMENTS AND RESTARTED IT. IT DROVE FINE ABOUT 2 MINUTES BEFORE HAVING THE SAME ISSUE, I WAS TRYING TO JUST GET HOME. THIS HAPPENED 4 MORE TIMES BEFORE I REACHED MY HOME WHICH WAS 10 MINUTES AWAY. I WAS ON MY WAY TO PICK UP MY CHILD AND AM THANKFUL THAT HE WAS NOT IN THE CAR AT THIS TIME. IS IT GONNA TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE FORD RECALLS ALL AFFECTED VEHICLES AND FIXES THE ISSUE. I HAVE ALWAYS BEEN A DIE HARD FORD SUPPORTER DRIVING NO OTHER MANUFACTURER BUT AFTER THE SAFETY OF MY FAMILY BEING PUT IN JEOPARDY I AM SERIOUSLY CONSIDERING ANOTHER MANUFACTURER AND MOVE ON FROM FORD. THE ISSUE IS DETERMINED TO BE THE THROTTLE BODY. *TR

11/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

OWNER WAS DRIVING A 2010 FORD FUSION ON A MULTI-LANE HIGHWAY IN STOP AND GO TRAFFIC APPROACHING A TWO LANE TUNNEL ON FRIDAY, NOVEMBER 1, 2013. VEHICLE WAS NON-RESPONSIVE WHEN PRESSURING THE ACCELERATOR, SO HAD TO PULL OVER ONTO SHOULDER OF HIGHWAY. EVEN AFTER TURNING THE CAR OFF AND THEN RESTARTING THE IGNITION, CAR WOULD NOT MOVE WHEN PRESSING THE ACCELERATOR, ALTHOUGH IT BEGAN TO SHAKE. THE DASHBOARD LIGHT DISPLAYED AS WRENCH ICON, WHICH ACCORDING TO THE OWNER'S MANUAL MEANT A POTENTIAL TRANSMISSION PROBLEM. AAA TOWED CAR TO RESIDENTIAL NEIGHBORHOOD. THE NEXT MORNING, SATURDAY NOVEMBER 2, A THIRD PARTY TOWING COMPANY HIRED BY FORD ROADSIDE ASSISTANCE ARRIVED TO TOW VEHICLE TO THE NEAREST FORD DEALERSHIP. THE TOW TRUCK URGED DRIVER TO DRIVE THE CAR TO DEALERSHIP, AND FOLLOWED BEHIND. AFTER ABOUT 2 MILES OF DRIVING ON RESIDENTIAL SURFACE STREETS, CAR BECAME NONRESPONSIVE TO ACCELERATOR WHILE DRIVING AROUND 10 MI/HR. THE TOW TRUCK DRIVER TOWED THE VEHICLE THE REMAINING DISTANCE TO FORD DEALERSHIP IN COLMA, CALIFORNIA. AFTER WAITING FOR AN HR, DEALER MECHANIC REPORTED THAT THE THROTTLE BODY NEEDED TO BE REPLACED, AND ADVISED THAT THE POWERTRAIN WARRANTY WAS INAPPLICABLE DESPITE VEHICLE BEING WITHIN THE 5 YR / 60,000 MI WINDOW. THE FORD DEALERSHIP PERFORMED THE REPAIR AND COLLECTED PAYMENT THE SAME DAY. AFTER RETURNING HOME WITH THE VEHICLE, I DISCOVERED THAT PG 19 OF THE 2010 FORD OWNER'S MANUAL SHOWED THAT THE THROTTLE BODY WAS A COVERED PART THAT FORD SHOULD HAVE REPLACED AT NO CHARGE AS AN EMISSIONS-RELATED COMPONENT SO LONG AS THE VEHICLE WAS WITHIN 8 YRS / 80,000 MI. FORD CUSTOMER SERVICE AGREED THAT PG 19 SHOWED THAT THIS PART SHOULD HAVE BEEN COVERED UNDER WARRANTY. HOWEVER, THEY ADVISED THAT THEIR INTERNAL FORD COMPUTER DATABASE INDICATED THAT THIS PART WAS ONLY COVERED FOR HYBRID VEHICLES DESPITE THE WRITTEN MANUAL MAKING NO SUCH DISTINCTION. *TR

11/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/11/2013
Crash: No
Fire: No
Summary

THE FUSION WILL STALL AT HIGHWAY SPEED. WHEN DRIVING THE "WRENCH" LIGHT WILL COME ON AND THE GAS PEDAL BECOMES USELESS AND IT IS LEFT TO COAST DOWN THE ROAD. THE ONLY THING YOU CAN DO IS PULL OVER, IF POSSIBLE AND PUT IT IN PARK AND SHUT IT OFF. THEN THE CAR SHAKES LIKE CRAZY LIKE THE ENGINE WILL EXPLODE IF YOU DON'T SHUT IF OFF FAST ENOUGH. THERE ENTIRE TIME THE TACHOMETER IS BOUNCING UP AND DOWN AND GAS PEDAL IS USELESS. PUTTING IT IN PARK DOES NOT FIX THE PROBLEM. YOU HAVE TO SHUT DOWN THE CAR. ONCE SHUT OFF, YOU CAN WAIT A FEW SECONDS AND RESTART THE CAR. THIS WILL USUALLY START DECENT BUT SOMETIMES WILL BE HARD TO START. THEN IT WILL DRIVE NORMAL. THIS HAS HAPPENED MULTIPLE TIMES AND 2 X TODAY WHILE ON THE INTERSTATE. THERE IS NO CHUGGING OR WARNING, IT WILL JUST STOP LETTING YOU USE THE GAS PEDAL AND STARTS SHAKING VIOLENTLY. I FOUND OUT IT IS A PROBLEM WITH THE THROTTLE BODY. THIS IS EXPENSIVE TO FIX AND DANGEROUS IF YOU DON'T AS YOU CAN NOT ALWAYS SIMPLY PULL TO THE SIDE AND RESTART YOUR CAR. NOT SAFE FOR ME OR MY PREGNANT WIFE. FIX THE PROBLEM FORD. *TR

11/14/2013
Components: POWER TRAIN
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING HOME FROM WORK, THE WRENCH LIGHT CAME ON. THE CAR SEEMED TO GO INTO A NEUTRAL DROP AND STOPPED ACCELERATING. I PRESSED THE GAS, BUT THERE WAS NO USE. I HAD TO TURN ON MY FLASHERS AND PULL OVER TO THE SIDE OF THE ROAD. I SHUT OFF THE CAR AND IT SHOOK FOR A FEW SECONDS. WHEN I RESTARTED THE CAR, IT DROVE LIKE NORMAL, AND THEN REPEATED THE ISSUE. I TOOK MY CAR IN TO FORD TODAY, TO FIX THE ISSUE. I WAS CALLED 6 HOURS LATER AND TOLD THAT THE "THROTTLE BODY" NEEDED REPLACING. AFTER RESEARCHING THIS ONLINE, IT APPEARS THAT THERE ARE 10'S OF THOUSANDS OF FORD FUSION OWNERS (SAME YEAR, SAME MODEL) FACING OR HAD FACED THIS SAME ISSUE. I CALLED FORD, TO SEE IF THERE WAS A RECALL ISSUED. THE CUSTOMER SERVICE REP SAID THAT THERE WAS NOT ENOUGH EVIDENCE TO MERIT A RECALL. THIS IS A SAFETY ISSUE IF I HAD BEEN ON THE FREEWAY OR A ROAD WITH NO SHOULDER, I WOULD HAVE BEEN REAR-ENDED FOR SURE. THIS MAKES ME QUESTION FORD'S COMMITMENT TO QUALITY AND SAFETY WITH THEIR PRODUCTS. *TR

11/13/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT PLACED THE VEHICLE IN PARK AND RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE PERFORMED NORMALLY ONCE RESTARTED BUT THE FAILURE LATER RECURRED. THE CONTACT ALSO STATED THAT SHE HAD AN ISSUE WITH THE VEHICLE JERKING AND FAILING TO INCREASE SPEED DESPITE THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

11/13/2013
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE FIRST TIME THE INCIDENT OCCURRED I WAS RIDING DOWN THE INTERSTATE AND JUST OUT OF NO WHERE THE CAR CUTS OFF WITHOUT WARNING....IN THE MIDDLE OF TRAFFIC!!! THE ORANGE WRENCH LIGHT CAME ON AND THEN THE ENGINE LIGHT. I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND RESTART THE CAR. I WAS ABLE TO GET A DIAGNOSTIC TEST DONE AT OREILYS AND THE CODE P1121 (OR SOMETHING LIKE THAT) INDICATED THAT THE THROTTLE CONTROL WAS STUCK OPEN. I WAS ABLE TO DRIVE THE CAR ON WITHOUT INCIDENT. IT HAS CUT OFF SEVERAL TIMES SINCE THEN WITHOUT WARNING, BUT I CONTINUE TO DRIVE BECAUSE THIS IS MY ONLY FORM OF TRANSPORTATION. IT IS TOTALLY UNPREDICTABLE AND DANGEROUS!!! AFTER TALKING TO OTHER FORD OWNERS AND DOING MY RESEARCH ONLINE I SEE THIS IS NOT AN ISOLATED PROBLEM. THIS IS UNSAFE AND THE PART SHOULD BE RECALLED!!!! I HAVE CONTINUED TO DRIVE AND MAKE SURE THAT I AM VERY CAUTIOUS AND I TRY NOT TO GO OVER 60MPH, BUT AFTER IT HAPPENED AGAIN YESTERDAY IN A VERY COMPROMISING SCENARIO... I'M GOING TO HAVE TO BUCKLE DOWN AND GET IT FIXED.$$$$$$$$$$ I WILL NEVER BUY A FORD AGAIN! *LN

11/12/2013
Components: STEERING
Incident Date: 11/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE VEHICLE BECAME EXTREMELY DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS UNAVAILABLE.

11/12/2013
Components: STEERING
Incident Date: 11/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I WAS DRIVING AT APPROXIMATELY 40MPH WHEN A "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCETRAC" MESSAGE CAME UP. AT THIS POINT, IT BECAME DIFFICULT TO STEER. I THEN PARKED MY VEHICLE, TURNED THE CAR OFF, AND BACK ON. THE MESSAGE WAS STILL THERE. I TOOK IT TO THE DEALERSHIP AND THEY MENTIONED THE POWER STEERING RACK NEEDED TO BE REPLACED. THE COST (PARTS AND LABOR) IS $1,830.73. THIS AN ABSURD COST THAT I HAVE TO INCUR BECAUSE I NOTICED MANY PEOPLE HAVE EXPERIENCED SOMETHING FAMILIAR. IN MANY CASES, IT SEEMS AS THOUGH THE SERVICE MESSAGE WENT AWAY WHEN THE CAR WAS RESTARTED MAKING IT SEEM LIKE A SENSOR ISSUE; HOWEVER, IN MY CASE, I'M BEING TOLD THAT THE RACK NEEDS TO BE REPLACED. *TR

11/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5BR******
Summary

1ST EVENT-WHEN I ACCELERATED AT A RED LIGHT THE CAR SHUTTERED AND BARELY MOVED. LUCKILY NO COLLISION. ALL OF THE WARNING LIGHTS CAME ON. I TURNED THE ENGINE OFF. THEN I RESTARTED WITH NO WARNING LIGHTS SHOWING AND DROVE HOME. 2ND EVENT--IN HEAVY TRAFFIC, I ACCELERATED AND AGAIN IT SHUTTERED AND STOPPED MOVING. ALL OF THE WARNING LIGHTS CAME ON. I TURNED OFF THE ENGINE WHICH CAUSED A BACKUP AND FORTUNATELY NO ACCIDENT! I RESTARTED THE ENGINE AND THE SERVICE ENGINE LIGHT CAME ON. WORRIED THAT SOMETHING MIGHT HAPPEN, I DROVE IT TO THE FORD DEALERSHIP. THE CAR WAS TEN DAYS OUT OF WARRANTY. I WAS WITHOUT A CAR OVERNIGHT. THEY REPLACED THE THROTTLE BODY ASSEMBLY ($185.03) WITH LABOR COSTS AT $142.43. *TR

11/11/2013
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

WHILE I WAS ENTERING THE HIGHWAY MY CAR LOST POWER AND I HAD TO PULL OVER ON THE SHOULDER. THE THROTTLE BODY NEEDED TO BE REPLACED. *TR

11/11/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING SOUTH ON I-95 IN NORTHERN FLORIDA DOING 73 MPH.. MY VEHICLE SUDDENLY LOST ALL POWER AND WOULD NOT RESPOND TO PRESSURE ON THE GAS PEDAL. THE HIGHWAY WAS UNDER CONSTRUCTION AT THE TIME AND I HAD TO MAKE AN EMERGENCY MANEUVER BETWEEN SAFETY CONES TO PULL OVER TO THE SHOULDER. THE DASHBOARD DISPLAYED TWO WARNINGS: A 'WRENCH' FIGURE AND THE ENGINE TROUBLE LIGHT. I RESTARTED THE VEHICLE AND TRIED TO RESUME MY JOURNEY. THE SAME THING HAPPENED ONE MINUTE LATER AND I AGAIN HAD TO MAKE A DESPERATE TURN ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO A FORD DEALER. AFTER THEY CHECKED THE VEHICLE THEY TOLD ME THE MESSAGE THAT CAME UP INDICATED THE 'THROTTLE BODY' NEEDED REPLACEMENT. THE REPAIR WAS NOT COVERED UNDER THEIR 5 YEAR/60,000 MILE POWERTRAIN WARRANTY! I HAVE SINCE FOUND OUT THIS PART HAS BEEN VERY PROBLEMATIC FOR THIS MAKE/MODEL. I BELIEVE THIS PART SHOULD BE COVERED AND A RECALL ISSUED. THIS PART FAILURE AT HIGHWAY SPEED CAUSING A TOTAL LOSS OF POWER IS VERY DANGEROUS AND PUT MY LIFE IN DANGER. PLEASE HELP ME AND OTHER FORD FUSION OWNERS. *TR

11/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

INSTANCE #1. UNRESPONSIVE GAS PEDAL. I PARKED MY FUSION AT THE STORE AND WENT IN FOR 20 MINUTES. CAME OUT, STARTED THE CAR, BACKED UP AND PULLED AWAY SLOWLY. ABOUT 30 FEET FROM THE PARKING SPOT IN A HEAVILY CONGESTED AREA THE CAR JERKED HARSHLY AND SPUTTERED WITH THE WRENCH LIGHTING UP. IT WOULD BARELY MOVE EVEN THOUGH I TRIED TO TAP THE GAS AND THEN TRIED HARDER TO GET IT OUT OF THE WAY AND INTO A PARKING SPOT.. FINALLY, I GOT IN A PARKING SPOT AND SHUT THE CAR OFF. I POPPED THE HOOD AND REMOTE STARTED THE CAR. THE ENGINE RAN NORMAL WITH NO SPUTTERING. I GOT BACK IN THE CAR AND DROVE 1.5 MILES HOME WITH NO PROBLEMS. (SEE INSTANCE #2). *TR

11/11/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

INSTANCE #3 (IN 2 DAYS). AFTER I LEFT THE BREAKFAST PLACE (SEE INSTANCE #2), I DRIVE ABOUT A MILE AND IT STARTED SHAKING AGAIN AND WOULD NOT GO. I TURNED IT OFF AND RESTARTED. THIS WAS AT A LIGHT THAT JUST TURNED GREEN IN HEAVY ATLANTA MORNING TRAFFIC BTW. ~~I DRIVE IT TO THE DEALERSHIP AND EXPLAINED WHAT IT WAS DOING. INTERESTING THING IS THE SERVICE WRITER SAID HE WAS PRETTY SURE HE KNEW WHAT IT WAS AND SAID THROTTLE BODY BUT COULD BE THE ENGINE. ~~ HE SAID HE THOUGHT IT WAS UNDER WARRANTY BUT I GOT A CALL LATER SAYING, SORRY, NO THE THROTTLE BODY IS NOT COVERED UNDER WARRANTY. I DID AN INTERNET SEARCH AND FOUND CARCOMPLAINTS.COM WITH FIVE OTHER OWNERS OF THIS MADE, YEAR AND MODEL THAT HAD THIS SAME EXACT PROBLEM IN 2013. ADD TO THIS THE SERVICE WRITER AT THE DEALERSHIP KNEW WHAT THE PROBLEM WAS JUST BY MY INITIAL DESCRIPTION. WHY IS THIS NOT A RECALL? A CAR SUDDENLY LOOSING ALL PROPULSION IS A DANGER TO THE DRIVER AND OTHERS. *TR

11/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

INSTANCE #2 (IN 2 DAYS). UNRESPONSIVE ACCELERATOR PEDAL. I WENT OUT TO MY CAR IN THE MORNING TO GO TO WORK. STARTED IT UP, BACKED OUT AND WENT ABOUT 20 FEET AND THE CAR STARTED SPUTTERING HARD WITH THE WRENCH LIGHTING UP JUST LIKE THE DAY BEFORE. I STOPPED AND SHUT THE CAR OFF. RESTARTED THE CAR AND NOTICED WHEN IT WAS TURNING OVER IT DID IT A LOT LONGER THAN USUAL, ALMOST LIKE IT WAS STUCK OR SOMETHING. I DROVE IT ABOUT 1 MILE TO A BREAKFAST PLACE WITH NO PROBLEMS, SHUT IF OFF AND WENT IN. (NOTE - THERE IS AN INSTANCE #3 RIGHT AFTER THIS ). *TR

11/08/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING AT APPROXIMATELY 30 MILES PER HOUR IN MY NEIGHBORHOOD, THE VEHICLE LOST POWER AND WOULD NO LONGER ACCELERATE. IT FELT AS IF THE CAR HAD VIOLENTLY RUN OUT OF GAS. THIS CAUSED ME TO STOP RATHER QUICKLY. I TURNED THE IGNITION OFF, WAITED 3 MINUTES, AND STARTED THE CAR AGAIN. AT THIS POINT, I WAS ABLE TO DRIVE THE 0.5 MILES BACK TO MY HOME. I TOOK THE CAR TO THE DEALERSHIP AND THE THROTTLE ASSEMBLY BODY FAILED AND NEEDED REPLACEMENT. I WAS INFORMED THAT THIS IS A PRETTY COMMON THING WITH FORD FUSIONS. TOTAL BILL WAS $598. *TR

11/08/2013
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

WAS DRIVING MY FUSION AND THE COLDER THE WEATHER GETS THE MORE THE TRANSMISSION MESSES UP. I WAS TOLD BY THE DEALERSHIP ON MULTIPLE OCCASIONS THAT THIS IS NORMAL AND THAT THERE IS A DEFECT IN THE TRANSMISSION THAT FORD IS UNWILLING TO FIX CAUSING LONG PAUSES BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD, WITH HIGH RPMS (3500-4500). I HAVE DONE RESEARCH AND FOUND THAT THERE ARE HUNDREDS OF PEOPLE WITH THE EXACT SAME PROBLEMS I HAVE. I LIVE ON A MAIN ROAD AND A FEW DAYS AGO I WENT TO PULL OUT AND IT WAS SLICK AND A TRUCK ALMOST HIT ME WHEN MY CAR PAUSED BEFORE SHIFTING GEARS SO THAT I CAN GO. THIS MAKES A VERY DANGEROUS SITUATION AND I WOULD LOVE TO SEE THE TRANSMISSIONS GET FIXED BEFORE SOMETHING TERRIBLE HAPPENS. AS OF RIGHT NOW THE DEALERSHIPS ARE SAYING THAT FORD IS NOT ALLOWING ANY FURTHER SERVICING ON THE VEHICLES AS A PREVENTATIVE MEASURE. *TR

11/07/2013
Components: ENGINE
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS IN RUSH HOUR TRAFFIC (APPROX 20MPH) WHEN OUT OF NO WHERE THE ENGINE MECHANICAL LIGHT CAME ON AND THE CAR LOST POWER. I PUT THE CAR INTO NEUTRAL AND TRIED TO MOVE TO ACROSS THREE LANES TO THE EMERGENCY LANE WITH NO POWER. I ALMOST GOT THE CAR TO THE EMERGENCY LANE WHEN IT STOPPED. I HAD TO GET OUT ON THE INTERSTATE AND PUSH THE CAR TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. THEN I TRIED TO START THE CAR WHEN IT FIRED RIGHT UP LIKE THERE WAS NEVER AN ISSUE. I CONTINUED ON TO WORK. AFTER LEAVING WORK I WAS DRIVING HOME AT ABOUT 70MPH AND AGAIN OUT OF NO WHERE THE CAR LOST POWER AND I AGAIN PULLED TO THE EMERGENCY LANE, TURNED THE CAR OFF AND STARTED IT AGAIN, AND CONTINUED HOME. THIS IS A DANGEROUS MALFUNCTION THAT IS GOING TO KILL SOMEONE IF IT ALREADY HASN'T.... I ALMOST GOT HIT TRYING TO MOVE MY CAR OFF THE INTERSTATE!!!! *TR

11/07/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE DRIVING APPROXIMATELY 45MPH THE CAR SUDDENLY STARTED RUNNING ROUGH AND LOST ALL POWER. RPM DECREASED DRAMATICALLY AND THE CAR WOULD NOT ACCELERATE, HOWEVER THE ENGINE DID NOT STOP RUNNING. THE WRENCH INDICATOR CAME ON AS I MANAGED TO SAFELY GET TO A PARKING LOT. I TURNED OFF THE ENGINE AND WAITED SEVERAL MINUTES. I RE-STARTED THE ENGINE AND DROVE HOME WITH NO FURTHER INCIDENT. SINCE THE INCIDENT I TOOK THE CAR INTO A REPUTABLE SHOP FOR PROPER DIAGNOSTIC WHICH RESULTED IN NO INDICATION OR FAILURE CODES FROM THE TESTS. THERE WAS NO FOREWARNING FOR THE FAILURE INCIDENT AND I WILL SAY THAT I WAS IN A PRECARIOUS AND DANGEROUS TRAFFIC CONDITION WHEN THE FAILURE OCCURRED. THROUGH FURTHER RESEARCH I FOUND THE FOLLOWING: UNFORTUNATELY THIS FAILURE SEEMS TO BE OCCURRING MORE FREQUENTLY AND LINKED TO A THROTTLE BODY PROBLEM. THE DIAGNOSTIC CODES FOR THIS FAILURE APPARENTLY GET ERASED WHEN THE CAR ENGINE IS CYCLED OFF THEN ON, PREVENTING A DIAGNOSTIC TEST FROM CAPTURING THE CODE NECESSARY FOR ANALYSIS (UNLESS A DIAGNOSTIC IS PERFORMED WHILE THE INCIDENT IS OCCURRING). IF THE PROBLEM IS A FAULTY THROTTLE BODY THE FAILURE CODE SHOULD BE P2111 OR P2112. FORD HAS CHANGED THE PART NUMBER OF THE THROTTLE BODY REPLACEMENT PART FROM THE ORIGINAL PART CAUSING SUSPICION TO BE CAST ON THE ORIGINAL PART. THIS WARRANTS A SAFETY RECALL DUE TO THE NATURE OF THE FAILURE AND POSSIBLE INJURY POTENTIAL WHEN FAILURE OCCURS IN TRAFFIC, BUT HAS NOT BEEN RECOGNIZED BY FORD .....YET. *TR

11/06/2013
Components: POWER TRAIN
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOH2AR2******
Summary

THE CAR JERKED HARD ONCE WHILE TRAVELING AT HIGHWAY SPEEDS. THE CAR THEN LOST POWER AND THE WRENCH DASHBOARD LIGHT CAME ON. THE CAR HAD TO BE GUIDED TO THE SHOULDER IN HEAVY TRAFFIC WITH NO POWER. THE CAR JERKED AND BUCKED VERY HARD. WHEN TURNED OFF THE CAR RESTARTED AND THE CHECK ENGINE LIGHT CAME ON. THIS EXACT PATTERN HAS REPEATED SEVERAL TIMES AT VARIOUS SPEEDS OVER THE PAST 24 HOURS. *TR

11/06/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TRANSMISSION FLUID LEAKS SEAL AT LEFT CV JOINT. I TOOK IT TO HAVE IT SERVICED DUE TO SLIPPING/ JERKING WHEN CHANGING GEARS. TOTAL OF REPAIRS COST ME OVER $500.00, 4 DAYS LATER, SEAL IS BROKEN AGAIN AND NEEDS TO BE REPLACED AGAIN. FORD NEEDS TO RECALL THIS VEHICLE...AFTER SEEING HUNDREDS OF EXACT SAME ISSUE! *TR

11/06/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

THROTTLE RESPONSE STOPPED ENTIRELY AT AN INTERSECTION, RESULTING IN A NEAR REAR-END COLLISION. SUBSEQUENT EXTREME ROUGH IDLE, BOGGED-DOWN ENGINE BEHAVIOR, AND DIFFICULTY TO START ENGINE. FAULTY PART IS ELECTRONIC THROTTLE BODY, PER NHTSA ACTION NUMBER PE13003. *TR

11/06/2013
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I WAS DRIVING AT 65 MPH ON THE HIGHWAY AND THE CAR LOST ALL THROTTLE RESPONSE ALL OF A SUDDEN. I HAD TO TURN ON MY HAZARD LIGHTS AND COAST TO A SAFE SPOT TO PULL OFF. THIS HAPPENED 3 TIMES IN 2 DAYS. THE DEALERSHIP SAYS IT NEEDS A NEW THROTTLE BODY WHICH IS NOT UNDER WARRANTY. I HAVE RESEARCHED ONLINE AND FOUND THAT THERE HAVE BEEN SEVERAL 2010 FORD FUSIONS WITH THIS SAME PROBLEM. THIS IS A MAJOR SAFETY PROBLEM! THERE NEEDS TO BE A RECALL ON THIS PART. ALL 3 TIMES THIS HAPPENED I HAD TO COAST TO GET OUT OF THE WAY OF TRAFFIC MOVING AT HIGHWAY SPEEDS. HAD I BEEN ON A 4 LANE HIGHWAY IN HEAVY TRAFFIC IN A MIDDLE LANE I WOULD HAVE HAD A HARD TIME MOVING TO THE SHOULDER SAFELY. *TR

11/06/2013
Components: POWER TRAIN
Incident Date: 11/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING NEAR MY HOME AT ABOUT 25 MPH MY 2010 FORD FUSION SUDDENLY DECELERATED TO ABOUT 2 MPH AND I HAD NO CONTROL OVER THE ACCELERATOR. SINCE I WAS ONLY ABOUT 100 YDS FROM HOME I LET THE CAR CREEP ALONG AND AS I REACHED MY DRIVEWAY, IT SUDDENLY BUCKED AND BRIEFLY ACCELERATED. I PARKED ON THE SIDE OF THE GARAGE RATHER THAN DRIVE INSIDE AS I WAS AFRAID IT MIGHT ACCELERATE INSIDE THE GARAGE. I HAD IT TOWED TO THE DEALER THE NEXT DAY. THERE IT WAS DIAGNOSED AS HAVING A FAULTY ELECTRONIC THROTTLE BODY. A BRIEF ONLINE SEARCH INDICATED THAT THIS IS A RATHER COMMON PROBLEM IN THE 2010 FORD FUSION. I WAS VERY FORTUNATE THAT IS OCCURRED ON A QUIET SIDE STREET WITH NO OTHER VEHICULAR TRAFFIC. IT COULD HAVE HAD TRAGIC CONSEQUENCES HAD THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. *TR

11/05/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 11/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING APPROXIMATELY 70MPH AT NIGHT ON THE INTERSTATE WHEN ENGINE STOPPED PRODUCING POWER. ROUGH IDLE AND VIBRATION, FORCING ME TO COAST TO THE SHOULDER. PRESSING GAS PEDAL HAD NO EFFECT EVEN THOUGH ENGINE WAS RUNNING. I ATTEMPTED TO RESTART AND WAS SUCCESSFUL. THIS OCCURRED FOUR TIMES DURING MY 30 MILE TRIP. EACH TIME I WAS FORCED TO COAST TO THE SIDE OF THE ROAD DURING MODERATE TRAFFIC. ONCE ON A SIDE STREET I WAS FORCED TO STOP IN THE DRIVING LANE AS THERE WAS NO SHOULDER. VERY DANGEROUS. ON ALL OF THE OCCASIONS THE WRENCH LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. I CALLED THE DEALER THE NEXT MORNING AND THEY WERE VERY FAMILIAR WITH THE PROBLEM. MY CAR WAS OUT OF WARRANTY, SO I WAS FORCED TO PAY FOR THE PART AND LABOR. FORD KNOWS THAT THERE IS A FAULTY PART THAT CAUSES A HAZARDOUS LOSS OF POWER AND CONTROL OF THE VEHICLE. ERROR CODE WAS P2111. *TR

11/05/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

I WAS DRIVING AT ABOUT 40 MPH DOWN A VERY BUSY MAIN STREET IN OKEMOS, MI WHEN MY CAR JUMPED AND A WRENCH LIGHT CAME ON IN THE DASHBOARD THEN MY CAR DECELERATED RAPIDLY AND WOULDN'T MOVE. MY CAR STALLED IN THE MIDDLE OF THIS BUSY STREET...I WAS LUCKILY ABLE TO COAST INTO THE NEAREST PARKING LOT BEFORE IT HIT 0. WHEN I ARRIVED TO THE DEALERSHIP I WAS INFORMED THAT THIS WAS A THROTTLE BODY FAILURE. I HAVE BEEN READING THAT THIS IS A COMMON PROBLEM IN FORD CARS FROM 2010 AND I THINK THIS IS EXTREMELY DANGEROUS. ORDINARILY AT THIS TIME I WOULD HAVE BEEN DRIVING 70+ ON THE HIGHWAY HOME FROM WORK IT JUST SO HAPPENED (LUCKILY) THAT I NEEDED TO STOP AT THE MALL ON MY WAY HOME. I SHUDDER TO IMAGINE WHAT WOULD HAVE HAPPENED ON THE BUSY HIGHWAY GOING 70 WHEN MY CAR STALLED...IT WAS SCARY ENOUGH AT 40 MPH. I THINK THIS IS A SAFETY ISSUE IN THE 2010 FORD FUSION THAT SHOULD BE ADDRESSED. THIS COULD BE DEADLY. *TR

11/05/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

DRIVING TO WORK APPROX 40 MPH, CAR BEGAN TO SPUTTER LIKE IT WAS RUNNING OUT OF GAS, BUT HAD 3/4 TANK. WRENCH LIGHT LIT UP AND LOST ACCELERATION IMMEDIATELY IN THE MIDDLE OF AN INTERSECTION. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT CAR IN NEUTRAL AND TRIED TO REV THE ENGINE - THINKING MAYBE DIRT IN FUEL LINE OR FUEL FILTER. NO LUCK. THE CAR DID NOT STALL, SO I PUT IN BACK IN GEAR AND WAS ABLE TO LIMP AT NEGLIGIBLE SPEED THANKS TO A SLIGHT DOWNGRADE TO A PARKING LOT NEARBY. AFTER SHUTTING OFF AND RESTARTING THE CAR IT SEEMED TO RUN NORMALLY BUT I DIDN'T WANT TO RISK DRIVING IT AND STALLING SOMEWHERE MORE DANGEROUS. HAD IT TOWED TO THE DEALERSHIP. AWAITING THEIR DIAGNOSTICS. SOUNDS AN AWFUL LOT LIKE THE OTHER DOCUMENTED THROTTLE BODY ISSUES. *TR

11/05/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WE WERE TRAVELING ON HIGHWAY AT 65 MPH WHEN SUDDENLY LOST POWER, CAR WAS SHUTTERING AND "WRENCH" LIGHT CAME ON. SINCE WE WERE GOING UPHILL AT THE TIME, WE LOST SPEED INCREDIBLY FAST BUT MANAGED TO MAKE IT OUT OF TRAFFIC LANE AND ONTO THE SHOULDER. THE CAR WAS TURNED OFF AND THEN AFTER A MINUTE IT RESTARTED AND RAN OK BUT WE'RE AFRAID THAT IT ISN'T SAFE TO DRIVE UNTIL THIS PROBLEM IS FIXED. IT WOULD APPEAR TO BE A FAULTY THROTTLE BODY. *TR

11/04/2013
Components: ENGINE
Incident Date: 11/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING MY FAIRLY NEW AND WELL TAKEN CARE OF FORD FUSION UP A HILL WITH MY FIANCE' AND 1 MONTH OLD BABY COMING HOME. THE CAR ALL OF A SUDDEN STALLED AND CAUSE CARS TO ALMOST CRASH INTO ME. I HAD TO HURRY PULL OVER AND PUSH THE CAR OUT OF TRAFFIC. THANK GOD I WAS NOT MAKING A TURN THROUGH TRAFFIC OR ELSE A TRAGEDIES COULD HAVE HAPPENED. I TRADED MY OTHER FORD FOR THIS NEW ONE THINKING IT WAS SAFER CHOICE. THE ENGINE TOOL CAME ON THEN WENT OFF AS I SHUT THE CAR OFF. TODAY I WAS DRIVING AGAIN ON 11/4/13 AND I WAS GOING THROUGH THE GREEN LIGHT AND BOOM CAR STALLED AGAIN!! THIS TIME TRAFFIC RUSHING TO ME ON THE SIDE WHERE THEY CAN'T SEE MY HAZARDS ON. AGAIN WITH MY BABY IN THE CAR!!! I HAD TO RUN OUT TO STOP TRAFFIC. PLEASE NHTSA HAVE FORD FIX THIS ASAP OR MANY PEOPLE MAY BE AT RISK OF SERIOUS INJURY OR DEATH!!! THEY ARE PUTTING BABIES AT RISK TOO!!! *TR

11/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/02/2013
Crash: No
Fire: No
Summary

VEHICLE JUST STOPPED, COULDN'T ACCELERATE, LOSS OF POWER, COULDN'T GET ANY SPEED. *TR

11/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THIS IS A COMPLAINT FOR AN ISSUE THAT HAS AN EXISTING PRELIMINARY EVALUATION - NHTSA PE13003. I PURCHASED A 2010 FORD FUSION SEL IN JULY 2010. IT WAS PURCHASED NEW. IN MAY OF 2013, WHILE DRIVING ON CITY STREETS WITH MY 3 YEAR OLD DAUGHTER, MY VEHICLE APPEARED TO STALL AS I WAS TURNING AT A TRAFFIC LIGHT. WHILE THE VEHICLE WAS STILL POWERED, MY ABILITY TO CONTROL THE VEHICLE OR ACCELERATE TO SPEEDS OVER 5 MPH WAS INSTANTLY REMOVED. I WAS ABLE TO LIMP TO THE SIDE OF THE ROAD AND RESTART THE CAR, WHICH DROVE NORMALLY UNTIL THE NEXT DAY WHEN I WAS DRIVING ACROSS TOWN TO MEET THE PERSON PROVIDING ME A RIDE TO AND FROM THE FORD DEALERSHIP. OVER THE COURSE OF AN HOUR, MY VEHICLE EXHIBITED THE SAME SYMPTOMS 4 SEPARATE TIMES WHILE TRYING TO GET TO A FORD DEALERSHIP. THE DEALERSHIP REPORTED TO ME THE NEXT AY THAT I WOULD HAVE TO HAVE THE THROTTLE BODY REPLACED, AT A COST OF $486. NONE OF THE COST WOULD BE COVERED UNDER WARRANTY, AND THAT I WOULD BE ADVISED TO HAVE THE WORK DONE IMMEDIATELY AS THE NECESSARY REPLACEMENT PART WAS IN SHORTAGE NATIONWIDE, AND THE DEALERSHIP ONLY HAD 1 ON HAND. I HAD THE PART REPLACED, AND THE VEHICLE HAS FUNCTIONED NORMALLY SINCE. *TR

11/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING SOUTH ON COBURG ROAD ABOUT 10:00 AM THIS MORNING AND THE CAR STARTED TO ROCK FRONT AND BACK AND MY SPEED SUDDENLY DROPPED. I WENT FROM ABOUT 25 MPH TO DRIFTING AND ABOUT 2 TO 5 MPH IN TRAFFIC. I COASTED AND TURNED AT THE NEXT INTERSECTION AND PULLED OVER. ALL OF A SUDDEN A WARNING LIGHT CAME ON TO CHECK THE ENGINE. I WAS ABLE TO RESTART THE CAR AND DRIVE ABOUT 3 MILES TO THE FORD DEALERSHIP. THIS HAPPENED 3 TIMES ON THE WAY TO THE SHOP. THE TOTAL COST WAS ABOUT $350 AND I WAS TOLD THAT IT WASN'T COVERED UNDER WARRANTY. I WAS TOLD IT WAS THE THROTTLE BODY. WE HAVE 2 FORD FUSIONS AND I AM CONCERNED THAT THE SAME THING WILL HAPPEN TO THE 2012 WHILE MY WIFE IS DRIVING. EXTREMELY UNSAFE. *TR

11/04/2013
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

VEHICLE ALMOST STALLED LIKE IT WAS STARVING FOR GAS. HAS DONE IT SEVERAL TIMES WHILE DRIVING NORMAL HIGHWAY SPEEDS. *TR

11/03/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

MY 2010 FORD FUSION SE V6 FLEX FUEL HAS QUIT ABOUT SIX TIMES OVER THE PAST TEN DAYS. THE FIRST DISTRESSING INCIDENT OCCURRED ABOUT 9 P.M. ON AN ISOLATED COUNTY ROAD WITH MY 4-YEAR-OLD GRANDSON IN THE CAR. WE WERE TRAVELING ABOUT 50 MPH WHEN WITHOUT WARNING THE CAR STALLED & SEEMED TO LOSE POWER IN THE MIDDLE OF THE ROAD. THE CAR QUIT PULLING, A WRENCH INDICATOR LIGHT LIT UP ON THE DASH, THEN STARTING BUCKING & IDLING ERRATICALLY. I PULLED ONTO THE SHOULDER & TURNED OFF THE KEY. I RETRIED THE IGNITION & CAR RESTARTED. AFTER MAKING SURE IT WOULD CONTINUE TO RUN, I PULLED BACK OUT & CONTINUED HOME. THE FORD DEALERSHIP HAD JUST CHECKED THIS CAR 3 WKS BEFORE FOR "FUEL INLET LIGHT" ISSUE. TOLD THAT THE NECK OF THE GAS LINE LEAKS AIR/WATER (CAR WAS DESIGNED/SOLD W/OUT A GAS CAP WHICH CAUSES THAT LIGHT & CHECK ENGINE TO LIGHT UP). WE BELIEVED THAT THIS WAS THE CAUSE OF PROBLEM, ONCE AGAIN, OR PERHAPS I HAD GOTTEN SOME BAD GAS. WE HAD BEEN TO TOWN, ADDED FUEL CLEANER, FILLED THE TANK & HAD NO PROBLEMS WITH IT. THEN MY MOTHER-IN-LAW PASSED AWAY TWO DAYS LATER & THE CAR QUIT OUT OF STATE ON A BUSY INTERSTATE HWY! WE ALMOST DIDN'T GET IT OUT OF THE ROAD & ACTED LIKE IT WAS NOT GOING TO RESTART THAT TIME. LATEST EPISODE WAS ON THE WAY HOME FROM FUNERAL (ABT 40 MLS AWAY), IT QUIT AGAIN AT 11 P.M. THAT NIGHT. NOW WE'VE BEEN INFORMED THAT THROTTLE BODY IS GOING OUT. THIS IS NOT ONLY OUTRAGEOUS FOR MILEAGE ON IT, BUT INCREDIBLY HAZARDOUS TO ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD! GIVEN THE SHEAR NUMBER OF RECORDED COMPLAINTS/INCIDENTS (FOR THE SAME PROBLEM) SEEN HERE AS WELL AS IN RESEARCHING ONLINE, FORD SHOULD RECALL THESE VEHICLES BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. I HAVE BEEN A FAITHFUL FORD CUSTOMER ALL MY LIFE, BUT I AM THINKING OF TRADING IT IN ON ANOTHER MAKE & MODEL ALTOGETHER! I HAVE JUST ABOUT LOST FAITH AND TRUST IN FORD MOTOR COMPANY. *TR

11/03/2013
Components: POWER TRAIN
Incident Date: 09/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

THIS VEHICLE WAS DRIVEN AT HIGHWAY SPEED OF 50 MPH. THE ADVANCED TRAC LIGHT CAME ON THE INSTRUMENT PANEL, SAYING TO SERVICE THE ADVANCE TRAC IS NEEDED, WHEN THE TRANSMISSION DOWN SHIFTED HARSHLY AN THE ENGINE LIGHT CAME ON, AN WOULD NOT GO OFF EVEN AFTER CUTTING THE VEHICLE OFF AN RESTARTING THE VEHICLE AN WOULD NOT ACCELERATE HIGHER THAN 20 MPH IN TRAFFIC ON A SUNDAY AFTERNOON. I HAD TO CONTINUE THIS PROCEDURE THE ENTIRE COMMUTE TO MY WORK PLACE WHICH WAS A 50 MILE COMMUTE ONE WAY. I PARKED THE VEHICLE FOR 16 HOURS TO HOPEFULLY RESET THE SYSTEM. I CAME OUT TO GET IN MY VEHICLE TO HOPEFULLY GO HOME AN THE SAME ACTIONS STARTED AGAIN ON THE HIGHWAY. I TURNED THE VEHICLE OFF AN DROVE THE VEHICLE TO THE DEALERSHIP WHERE I PURCHASED THIS VEHICLE FROM WITH THE ENGINE LIGHT ON THE ENTIRE TRIP TO THE DEALERSHIP. THE DEALERSHIP TOLD ME THEY WOULD NEED TO KEEP THE VEHICLE TO ANALYZE WHAT WAS WRONG WITH THE VEHICLE AN HAD TO TAKE THE TRANSMISSION PAN DOWN TO FIND OUT WHAT WAS EXACTLY WRONG WITH THE VEHICLE. THE SERVICE WAS DONE THE NEXT MORNING AN I FOUND OUT THE WIRING HARNESS WAS SHAVED WITH IN THE TRANSMISSION AN THE PART WAS NOT COVERED BY THE WARRANTY OR THE EXTENDED WARRANTY I PURCHASED WHEN I BOUGHT THE VEHICLE. THE COST WAS GOING TO BE AT LEAST 500 DOLLARS TO REPAIR MY VEHICLE. I KNOW THAT OTHER FORD FUSION OWNERS MUST HAVE ENCOUNTERED THE SAME PROBLEM AS I HAVE ON THESE VEHICLES AN ALSO I HAD THE THROTTLE BODY PROBLEM ALSO ON THIS SAME VEHICLE WHICH COST ME 600 DOLLARS TO REPAIR THIS PROBLEM ALSO IN APRIL OF 2012. THIS WAS A SEVERE SAFETY ISSUE SINCE I AM LUCKY TO BE ALIVE NOW SINCE IF I HAD NOT BEEN ABLE TO GET OFF THE ROAD AN RESTART THE VEHICLE WITH THE REPEATED PROBLEM. *TR

11/02/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

DRIVING ALONG AT NORMAL HIGHWAY SPEED THE VEHICLES JERKED ONCE AND THEN DID NOT RESPOND TO PRESSING THE GAS PEDAL. AS I COASTED TO SIDE OF THE ROAD, I NOTICED THE RPM GAUGE SPUTTERING BETWEEN 500-1100 RPM. AS I STOPPED THE VEHICLE IT BEGAN TO SHAKE. I TURNED OFF THE IGNITION AND RESTARTED IT. I DROVE ANOTHER 5 MILES AND THE PROBLEM RECURRED. THIS HAPPENED TWICE MORE BEFORE I ARRIVED AT MY JOB AT DIFFERENT SPEEDS. *TR

11/01/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

I JUST GOT OFF I-59 SOUTH AND WAS HOLDING ACCELERATION AT AROUND 25MPH WHEN WITHOUT ANY INDICATIONS OF TROUBLE, I GET AN ORANGE WRENCH WARNING LIGHT ON THE DASH. THE GAS PEDAL QUITS RESPONDING AND I LOSE ALL ACCELERATION. THE ENGINE BEGINS LOSING POWER DOWN TO A ROUGH IDLE. I PULL OFF THE MAIN ROAD AND TURN THE CAR OFF. I TRIED TURNING IT BACK ON WITH NO CHANGE. I TRIED TURNING IT OFF AND ONE MORE TIME AND IT RESET AND DROVE OKAY TO WORK, ANOTHER MILE AND A HALF. *TR

11/01/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY WIFE WAS DRIVING HOME FROM WORK ON INTERSTATE 85, SHE WAS IN THE MIDDLE LANE, 70 MPH AT RUSH HOUR, A WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER, SHE ALMOST GOT REAR ENDED, AND COULD BARELY GET THE CAR TO THE SIDE OF THE ROAD, IT DID START AGAIN AFTER A FEW MINUTES, SHE GOT IT TO THE DEALER, THEY TOLD HER IT WAS THE THROTTLE BODY, WHICH HAD GONE BAD. *TR

10/31/2013
Components: POWER TRAIN
Incident Date: 10/30/2013
Crash: No
Fire: No
Summary

I FELT A JERK, LIKE SOMETHING MAY HAVE HIT ME BUT THERE WAS NO OTHER VEHICLES AROUND. I PULLED OVER TO THE SHOULDER AND AS I DID I NOTICE A LIGHT HAD COME ON (LITTLE WRENCH) AND THE CAR JUST DIED. I SAT FOR ABOUT 10 MINUTES AND IT RESTARTED. HAVE CALLED AROUND AND SEEMS TO BE A COMMON FACTOR FOR FORD FUSION TO HAVE TO REPLACE THE THROTTLE BODIES. IF THERE IS A PROBLEM, WHY HAVE THEY NOT BEEN RECALLED? *TR

10/30/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/29/2013
Crash: No
Fire: No
Summary

ACCELERATING FROM A COMPLETE STOP AT A STOP LIGHT AND THE CAR STARTED TO SHAKE VIOLENTLY AND THE WRENCH LIGHT CAME ON, NO ACCELERATION OCCURRED. TURNED THE CAR OFF AND ON AGAIN AND EVERYTHING WAS FINE EXCEPT FOR THE OCCASIONAL JERKY ACCELERATION NOW. IDENTIFIED AS PROBABLY THE THROTTLE BODY. *TR

10/30/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DRIVING ABOUT 40 MPH. CAR JERKED THEN SHUT OFF. BROUGHT IT TO A MECHANIC AND WAS TOLD IT WAS THE FULL BODY THROTTLE. *TR

10/30/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE THROTTLE BODY ON MY 2010 FORD FUSION SE FAILED. MY CAR LOST POWER AND STALLED OUT FOUR TIMES WHILE DRIVING IN TRAFFIC. I HAVE REPLACED THE PART AND WOULD CERTAINLY LIKE TO SEE FORD RECALL THIS PART. *TR

10/28/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE BEGAN TO LUNGE AND JERK. THE VEHICLE FAILED TO ACCELERATE AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,600. UPDATED 12/24/13*LJ THE THROTTLE BODY FAILED. THE CONSUMER STATED HE PURCHASED THE PART FROM A LOCAL FORD DEALER AND INSTALLED IT HIMSELF. THERE HAVE BEEN NO FURTHER PROBLEMS.

10/28/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

AT THE END OF AN INTERSTATE ON RAMP, THE FORD FUSION CLUNKED,STALLED, AND THE WRENCH LIGHT CAME ON. IT WAS IN A VERY DANGEROUS PLACE. LOTS OF HONKING THAT I COULD DO NOTHING ABOUT. AFTER TURNING THE CAR OFF AND BACK ON A COUPLE OF TIMES, I WAS ABLE TO GET IT TO A LESS DANGEROUS PLACE. TOWED IT TO THE FORD GARAGE WHERE THEY REPLACED THE THROTTLE BODY. *TR

10/28/2013
Components: POWER TRAIN
Incident Date: 10/18/2013
Crash: No
Fire: No
Summary

WHILE DRIVING THE VEHICLE, IT SEEMS TO LOSE POWER AND THE WRENCH LIGHT IS DISPLAYED, SENDING THE CAR INTO "LIMP HOME" MODE. THIS HAS HAPPENED TWICE IN THE PAST WEEK AND A HALF. LUCKILY I WAS ON BACKROADS AND WAS ABLE TO SAFELY PULL OVER BOTH TIMES THE CAR LOST POWER AND ULTIMATELY SHUT DOWN. I WAS ABLE TO RESTART THE VEHICLE BOTH TIMES AND THE WRENCH SYMBOL WAS NO LONGER DISPLAYED. I HAD THE VEHICLE TOWED TO FORD, WHERE THEY DETERMINED (BASED ON CODES STORED IN THE COMPUTER) IT TO BE THROTTLE BODY FAILURE. FROM ONLINE RESEARCH THIS SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS, AND A HIGHLY DANGEROUS ONE. I TRAVEL ON THE HIGHWAY DAILY TOO AND FROM WORK AND THIS IS AN UNACCEPTABLE PROBLEM TO HAVE TO DEAL WITH! HOPEFULLY THERE WILL BE A RECALL/CLASS ACTION LAWSUIT SO I CAN GET SOME SORT OF REIMBURSEMENT FOR THE $550.00 THIS REPAIR IS GOING TO COST. OF COURSE THIS IS NOT CONSIDERED A "POWERTRAIN" ISSUE, SO IT DOES NOT FALL UNDER MY WARRANTY. *TR

10/28/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

DRIVING DOWN THE STREET GOT UP TO 30MPH WHEN THE WRENCH LIGHT CAME ON. ONCE THE WRENCH LIGHT CAME & I PRESSED ON THE GAS PEDAL I COULD NOT ACCELERATE. TURNED THE CAR OFF WAITED A FEW MINUTES TURNED THE CAR BACK ON STARTED UP FINE. DIDN'T HAPPEN AGAIN UNTIL A WEEK LATER, SOME PROBLEM HAPPENED AGAIN. *TR

10/28/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

ON A HIGHWAY I STARTED FROM A STOP AND MY 2010 FORD FUSION MOVED FORWARD AND THEN DROPPED INTO IDLE WITH NO RESPONSE TO THE ACCELERATOR AND I WAS FORCED TO PULL DRIFT OFF THE HIGHWAY INTO THE NEAREST PARKING LOT. I CALLED THE DEALER AND MOVED SLOWLY TO THE DEALER FOR AN ASSESSED FAULTY ORIGINAL ELECTRONIC THROTTLE ASSEMBLY REQUIRING REPLACEMENT FOR $629.00 WITH A BACKLOG OF 9000 OF THOSE PARTS IN THE FORD SUPPLY SYSTEM. *TR

10/27/2013
Components: ENGINE
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WAS DRIVING THROUGH A SUBDIVISION WHEN CAR STARTED TO JERK AND STALL OUT. WAS ABLE TO PULL TO THE SIDE, RESTART VEHICLE AND RETURN TO THE ROAD. THIS HAS SINCE HAPPENED 3 TIMES WITHIN THE PAST WEEK, ONCE UPON A 4 LANE BOULEVARD. I BELIEVE FORD MOTOR CO. IS AWARE OF THIS ISSUE YET HAS DONE NOTHING TO RECALL AND REPAIR THE PART. I DO NOT FEEL SAFE IN THIS CAR AS NO WARNING IS GIVEN THAT IT IS GOING TO DIE. IT JUST DIES AND LORD HELP YOU! I PLAN TO HAVE IT TOWED TO THE DEALERSHIP TOMORROW AND TRADE IT IN ON A CHRYSLER PRODUCT. *TR

10/27/2013
Components: POWER TRAIN
Incident Date: 10/21/2013
Crash: No
Fire: No
Summary

LAST WEEK WHILE BRINGING MY CHILDREN TO SCHOOL MY CAR ALL OF A SUDDEN BEGAN TO SHAKE THE WRENCH LIGHT CAME ON AND THEN IT JUST COMPLETELY DIED. I AM VERY THANKFUL THIS HAPPENED WHILE I WAS STILL ON A SIDE STREET IN OUR NEIGHBORHOOD. AFTER A FEW MINUTES I WAS ABLE TO GET IT RUNNING AGAIN AND DROVE IT RIGHT HOME. THERE WAS NO WAY I WAS GOING ON BUSY ROADS NOT KNOWING WHY IT DIED...ONCE THE CAR WAS RESTARTED THE LIGHT WAS GONE...HAD IT TOWED TO A FORD DEALER AND THEY TOLD ME IT WAS MY BATTERY. ONLY CODES THEY COULD FIND WERE FOR LOW VOLTAGE...I ARGUED IT DIDN'T MAKE SENSE ETC...HAD THEM CHANGE MY BATTERY PICKED UP THE CAR ON THURSDAY...HAPPENED AGAIN ON SUNDAY. CALLING THE DEALER AGAIN TOMORROW BUT AGAIN THE LIGHT IS OFF SO THEY PROBABLY WON'T BE ABLE TO PULL A CODE..SO FRUSTRATING AND UNSAFE! *TR

10/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FTNW21S24E******
Summary

WHILE TRAVELING ON THE INTERSTATE AT 70 MILES PER HOUR THE CAR SUDDENLY LOST POWER. THE WRENCH ICON ILLUMINATED AND THE TRANSMISSION FELT AS IF IT HAD DISENGAGED FROM THE ENGINE. THERE WAS NO THROTTLE RESPONSE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT. I SHUT OFF THE IGNITION. AFTER ABOUT 3 MINUTES I RESTARTED THE ENGINE. THE WRENCH ICON DISAPPEARED. THE ENGINE AND TRANSMISSION PERFORMED NORMALLY AFTER THAT. *TR

10/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC3AR******
Summary

WHEN ACCELERATING THE CARS ENGINE SUDDENLY STALLS. HAD TO STOP , AND TURN OFF THE CAR COMPLETELY,AND RE-START. *TR

10/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG1AR******
Summary

MY 2010 FORD FUSION *JUST* TURNED 30K MILES;THE BASIC WARRANTY ENDED 7/31/13. ON 10/13 DRIVING 60 MPH ON I-95 IN THE MIDDLE LANE IN HEAVY TRAFFIC THE CAR SUDDENLY STALLED-NO ENGINE POWER/RESPONSE WHEN I PRESSED ON THE ACCELERATOR. A WRENCH LIGHT WAS LIT ON MY DASH. WITH NO ENGINE POWER TO QUICKLY PULL OVER, I WAS AFRAID OF BEING HIT & BARELY COASTED OVER 3 LANES TO THE BREAKDOWN LANE. I CAME TO A COMPLETE STOP & IT STARTED BUCKING.I REALIZED THE CAR HAD NOT STALLED--IT HAD LOST ENGINE POWER. I PUT IT IN PARK, TURNED THE IGNITION OFF & ON TO START THE CAR. IT STARTED FINE, IDLED FINE, NO WRENCH LIGHT LIT; I EASED MY WAY BACK INTO TRAFFIC. ALMOST IMMEDIATELY THE SAME THING HAPPENED: THE CAR SEEMED TO STALL-LOST ALL ABILITY TO ACCELERATE.THE WRENCH LIGHT WAS LIT; THIS TIME THE ENGINE LIGHT WAS LIT.FORTUNATELY, I WAS IN THE RIGHT-HAND LANE & COULD COAST INTO THE BREAKDOWN LANE; THE CAR STARTED BUCKING AGAIN. I AGAIN PUT THE CAR IN PARK, TURNED THE IGNITION COMPLETELY OFF & ON AGAIN TO START THE CAR. AGAIN, THE CAR SEEMED TO RUN FINE, THE WRENCH LIGHT WENT OUT, & THE ENGINE LIGHT STAYED LIT. I GINGERLY REENTERED TRAFFIC & DROVE HOME SLOWLY IN THE RIGHT-HAND LANE.MY MECHANIC RETRIEVED A SERVICE CODE OF P2111 WHICH IS THE THROTTLE BODY ASSEMBLY. I RESEARCHED-THIS IS KNOWN PROBLEM, THERE HAVE BEEN MANY COMPLAINTS, THERE IS A TSB, & THERE HAS BEEN COMMUNICATION BETWEEN NHTSA & FORD MOTOR COMPANY. I CALLED MY DEALER, EXPLAINED, GAVE THEM THE CODE, TOLD THEM WHAT I FOUND & THAT IT SHOULD FALL UNDER THE EMISSIONS DEFECT WARRANTY (IT IS TECHNICALLY AN EMISSIONS DEFECT), IT IS A KNOWN ISSUE AND SINCE MY CAR WAS BARELY OUT OF THE BUMPER-TO-BUMPER WARRANTY & ONLY HAS 30,000 MILES ON IT, IT WAS A GOODWILL MATTER.FEARFUL OF BREAKING DOWN AGAIN I HAD THE CAR TOWED ~30 MILES TO THE DEALER.THEY SAID IT WAS THE THROTTLE BODY ASSEMBLY & IT WAS NOT COVERED BY WARRANTY. THE REPAIR COST WOULD BE $420.58!! *TR

10/25/2013
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

DRIVING DOWN THE ROAD, MY CAR LOOSES POWER, THE GAS PETAL HAS NO EFFECT ON THE ENGINE. I PRESS THE PETAL AND IT HAS NO RESPONSE, NO RPM RESPONSE. EACH TIME I MUST PULL OVER, PUT THE CAR IN PARK AND SHUT THE CAR OFF (REBOOT). IT APPEARS TO BE A THROTTLE BODY ISSUE - IT CONTINUES TO TAKE PLACE AT VARIABLE SPEEDS AND WITH AND WITHOUT CRUISE CONTROL TURNED ON. IT'S TAKEN PLACE SEVERAL TIMES ON THE INTERSTATE, CAUSING ME TO CROSS 2 LANES OF TRAFFIC TO "REBOOT" MY CAR. IT'S TAKEN PLACE FOR RTHE PAST 10K MILES - GETTING MORE FREQUENT EACH WEEK. *TR

10/24/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

I WAS DRIVING CAR THREE DIFFERENT TIME WHEN THE TRANSMISSION SHIFTS STRANGELY AND LOSES POWER THEN IDLES ERRATICALLY AND CANNOT ACCELERATE, CAR DISPLAYS ERROR CODE ON DASH. I TURN OFF CAR AND RESTART AND CODE GOES AWAY AND RUNS GOOD. *TR

10/24/2013
Components: STEERING
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

STARTED CAR AND SHIFTED TO DRIVE THEN IT CHIMED AND ADVANCETRAC SERVICE LIGHT AND POWERSTEERING FAILURE LIGHT CAME ON. HAD TO TURN KEY OFF AND RESTART TO GET IT OFF DISPLAY. *TR

10/24/2013
Components: POWER TRAIN
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED TO 80 MPH. THE BRAKE PEDAL WAS ENGAGED REPEATEDLY UNTIL THE FAILURE CEASED. IN ADDITION, THE VEHICLE WOULD SPORADICALLY AND VIOLENTLY JERK. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES WHERE SEVERAL REPAIRS WERE MADE WHICH CONSISTED OF A TRANSMISSION FLUSH, TORQUE CONVERTER REPLACEMENT AS WELL AS OTHER RELATED COMPONENTS HOWEVER, THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN 10V222000 (POWER TRAIN) BUT DID NOT CONFIRM IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT HE NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,936.

10/24/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY AND MOTOR ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

10/24/2013
Components: ENGINE
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN JERKING AND STALLED. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT PULLED OVER AND SHIFTED INTO PARK, AND THE VEHICLE BEGAN SHAKING WHILE IN PARK. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE STALLING FAILURE CEASED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE ANY REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 93,677. RETURNED BY USPS ON 11-15-2013. SECOND ATTEMPT ON 11-20-2013 FAILED. *KB

10/23/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

DRIVING 75MPH ON HIGHWAY VEHICLE SUDDENLY WITHOUT WARNING OR SIGNALS STALLS. THE VEHICLE DROPPED THE SPEED FROM 75MPH TO 10MPH AS I CONTINUOUSLY WAS TRYING TO ACCELERATE THE SPEED BUT WAS UNSUCCESSFUL. THE CODE OF P211 THROTTLE BODY IS DEFECTIVE & THANK GOD NO VEHICLE WAS BEHIND ME CAUSE IT COULD OF CAUSED A TREMENDOUS CRASH ACCIDENT. *TR

10/23/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TRIED TO START VEHICLE AFTER FILLING UP ON GAS, ALREADY HAD ABOUT 1/4 TANK PRIOR TO FILL UP, RECENTLY DRIVING FOR SEVERAL MILES (CAR IS WARMED UP FULLY) AND IT IMMEDIATELY STALLED. THIS HAD NEVER HAPPENED TO ME, AND IT OCCURRED TO ME THAT JUST BEFORE THE GAS FILL UP I NOTICED SOMEWHAT ROUGH ENGINE RESPONSE IN A VERY SHORT DRIVE FROM ACROSS THE STREET. I'VE READ THAT THERE ARE ISSUE WITH THROTTLE BODY FAULTS ON FUSION AND ESCAPE THAT DO NOT LOG UNDER NORMAL ODB 2 CODES AFTER TURNING ENGINE OFF. I NEVER SAW THE CHECK ENGINE LIGHT COME ON. *TR

10/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS HOWEVER, THE VEHICLE STALLED SEVERAL TIMES AFTERWARD. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY MOTOR ASSEMBLY AND THE THROTTLE SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,485 AND THE CURRENT MILEAGE WAS 44,000. UPDATED 11/14/13*CN

10/22/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG6AR******
Summary

THE CAR STALLED AND THE ENGINE LIGHT AND BATTERY LIGHT WENT ON. I SHUT OFF THE CAR AND STARTED THE CAR AGAIN. IT WORKS FOR A WHILE AND SOMETIMES STARTS AGAIN. *TR

10/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

AS I WAS GOING TO WORK JUST BEFORE 5 PM - I WAS TRAVELING ABOUT 35 MPH BUT LOST POWER YET WAS ABLE TO ROLL SLIGHTLY OFF THE ROAD. I PUMPED THE GAS PEDAL TO NO AVAIL. I CALL THE SERVICE DEPARTMENT OF FORD IN OUR TOWN AND MADE AN APPOINTMENT FOR THE NEXT MORNING. (THIS HAD HAPPENED TO ME ABOUT A WEEK BEFORE AS I WAS PULLING INTO MY MOTHER'S DRIVEWAY.) I WAS ABLE TO RESTART THE CAR AND CONTINUE TO WORK. AS I WAS LEAVING WORK, I ONLY GOT ABOUT 1/10 OF A MILE AND IT HAPPENED AGAIN. I PUMPED THE GAS PEDAL BUT HAD NO POWER. EACH TIME I NOTICED A "WRENCH" LIGHT ON THE DASHBOARD. I AGAIN PULLED OFF THE ROAD AND CALLED ROADSIDE ASSISTANCE. WHEN THE TOW TRUCK DRIVER ARRIVED HE SAID HE HAD TOWED ONE THE PREVIOUS DAY WITH THE SAME TROUBLE. LUCKILY, MINE WAS STILL UNDER WARRANTY. I WAS TOLD THE NEXT DAY BY THE SERVICE DEPARTMENT THAT IT WAS THE "THROTTLE BLOCK". IT WAS READY FOR PICK UP LATER THAT DAY, BUT I WAS GOING OUT OF TOWN AND WHEN I RETURNED TO PICK IT UP - THEY PULLED THE PAPERWORK FOR ANOTHER CAR (NOT MINE) AT FIRST THAT HAD THE SAME PROBLEM. I ALSO LEARNED THAT MY GRANDDAUGHTER 2010 FUSION HAD THE SAME PROBLEM WITHIN A FEW WEEKS. THIS HAS TO BE A DEFECTIVE PART ! I HOPE THAT FORD WILL MAKE A RECALL FOR THE "THROTTLE BLOCK" AND REPAY ALL THOSE WHO HAVE HAD TO PAY BECAUSE THEIR WARRANTY HAD EXPIRED. *TR

10/22/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/18/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON A MAIN ROAD AND AFTER ACCELERATING THROUGH A LIGHT, MY CAR STOPPED ACCELERATING AND MY "WRENCH" LIGHT CAME ON. I COULD NO LONGER ACCELERATE AND THE CAR BEGAN JUMPING BACK AND FORTH AS IF IT WERE TRYING TO SWITCH GEARS. LUCKILY I WASN'T ON A MAJOR HIGHWAY. I SHUT THE CAR OFF AND TURNED IT BACK ON AND THE LIGHT WENT AWAY BRIEFLY. AFTER PULLING ONTO A SIDE ROAD IT HAPPENED AGAIN AND WHEN I PUT IT IN PARK, MY RPM GAUGE BEGAN FLUCTUATING AND I WAS NOT PRESSING THE GAS PEDAL.IT ALSO BEGAN HARD SHIFTING AND IT SEEMED AS THOUGH THE TRANSMISSION WAS GOING TO DROP. NOT SURE IF THIS IS A COMPUTER ISSUE, BUT IT IS CLEARLY NOT SAFE. IT STALLED SEVERAL MORE TIMES ON THE WAY HOME. IT'S DEFINITELY NOT SAFE TO DRIVE AND THANKFULLY I WAS NOT ON A MAJOR HIGHWAY WHERE LIVES COULD HAVE BEEN AT RISK. I RESEARCHED THIS WEEKEND AND CLEARLY OTHER PEOPLE HAVE HAD THE SAME ISSUE. I CAN'T BELIEVE THIS ISN'T A RECALL. HOPEFULLY FORD TAKES CARE OF THIS BEFORE SOMEONE GETS SERIOUSLY HURT. *TR

10/21/2013
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 10/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC4AR******
Summary

WAS DRIVING IN MORNING. TURNED ON THE HEATED SEAT. GOT SO HOT THAT IT BURNED MY REAR. TRIED TO TURN IT OFF BUT WOULD NOT TURN OFF. COULD SMELL SEAT BURNING. HAD TO PULL OVER AND GET OUT. TURNED OFF VEHICLE AND LET SEAT COOL DOWN. STARTED CAR AND SEAT NO LONGER HEATS. LOOKED ONLINE AND FORUMS SAY THIS IS A COMMON PROBLEM. THIS IS A SAFETY ISSUE. COULD CAUSE ACCIDENTS BIG TIME! *TR

10/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED AND WOULD NOT REGAIN ACCELERATION. THE WRENCH WARNING ICON ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT THE MANUAL INDICATED THAT THE WRENCH ILLUMINATION WAS RELATED TO A THROTTLE BODY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,400.

10/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DRIVING SOUTHBOUND ON GEORGIA 400 IN CENTER RIGHT AND CAR ENGINE STOPS. PUSHED GAS PEDAL A FEW TIMES, BUT CAR WOULD NOT RESPOND AND SLOWED DOWN QUICKLY. WAS HEADING UPHILL JUST SOUTH OF THE CHATAHOOCHEE RIVER. ELECTRICAL WAS WORKING AS RADIO REMAINED ON AND I WAS ABLE TO APPLY HAZARD LIGHTS AND COAST TO THE SHOULDER. PLACED CARD IN PARK AND TURNED IGNITION OFF. IMMEDIATELY TURNED IGNITION ON AND CAR STARTED. WAS ABLE TO DRIVE CAR TO DESTINATION WITH NO ISSUE. I PAID FORD DEALERSHIP TO REPLACE THROTTLE BODY AND MOTOR ASSEMBLY. *TR

10/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

DRIVING ON HIGHWAY TO VACATION, AFTER 1 HOUR MY CAR BEGAN TO SHAKE AND SLOW DOWN. CAR DID NOT RESPOND TO GAS PEDAL AND CONTINUED TO DECELERATE ON ONE LANE HIGHWAY. DUE TO NO PULL OFF AREA HAD TO CONTINUE ON HWY WITH POSSIBILITY OF CRASH IMMINENT. CEL LIGHT CAME ON AND WRENCH LIGHT CAME ON. PULLED OFF HWY AND AT STOP CAR SHAKE AND STALLED. AFTER A FEW MINUTES RESTARTED CAR AND CONTINUED TRIP. CAR REPEATED SEQUENCE OF EVENTS 3 MORE TIMES BEFORE REACHING DESTINATION. ON RETURN HOME NEXT DAY CAR REPEATED SEQUENCE. CAR REMAINED OFF FOR 15 MINS DURING WHICH TIME I PRESSED THE RESET BUTTON. CAR RESTARTED AND DID NOT STALL AND RETURNED HOME. NEXT DAY I TOOK CAR INTO DEALER. MY CAR STALLED 3 TIMES ON THE HIGHWAY ON TRIP TO DEALER. AFTER THROTTLE BODY WAS REPLACED, HAD INCIDENT WITH ENGINE RACING TO 6 RPMS. *TR

10/20/2013
Components: POWER TRAIN
Incident Date: 10/16/2013
Crash: No
Fire: No
Summary

AS I WAS DRIVING ON THE FREEWAY TRAVELING ABOUT 70 MPH, THE ENGINE WENT INTO "LIMP" MODE AS I WAS IN THE FAST LANE. IT HAD NEVER HAPPENED TO ME BEFORE SO I DIDN'T KNOW WHAT WAS GOING ON. LUCKILY, THERE WAS NOBODY BEHIND ME AND I WAS ABLE TO PULL THREE LANES OVER TO PULL ONTO THE SHOULDER. IF THERE WAS ANYBODY BEHIND ME I DON'T KNOW WHAT I WOULD HAVE DONE. FORD TECH TOLD ME IT WAS AN ELECTRONIC THROTTLE BODY AND NEEDED TO BE REPLACED. AFTER RESEARCH ON THE INTERNET, I FOUND MANY PEOPLE HAVING THE SAME ISSUE AND CANNOT BELIEVE THE PART HASNT BEEN RECALLED. IRRESPONSIBILITY BY FORD, IF YOU ASK ME. *TR

10/19/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WE WERE DRIVING APPROXIMATELY 65 MPH WHEN THE CAR SUDDENLY STARTED TO DECELERATE AT A RAPID PACE AND EVENTUALLY STALLED. WE NOTICED A WRENCH LIGHT ON THE DASHBOARD AS WE PULLED THE CAR OVER. AFTER RESTARTING THE CAR WE WERE ABLE TO DRIVE A COUPLE OF MILES BEFORE THE SAME THING WOULD OCCUR. AFTER A COUPLE MORE TIMES OF HAVING TO PULL OVER AND RESTART THE CAR THE CHECK ENGINE LIGHT ALSO CAME ON. THANKFULLY WE WERE ABLE TO GET TO A FAMILY MEMBERS HOUSE AS WE WERE APPROX 90 MILES FROM HOME. THE CODE WE PULLED FROM THE CAR WAS P2111.....INDICATIVE OF THIS INFAMOUS THROTTLE BODY PROBLEM IN THIS MAKE AND MODEL. WE ENDED UP HAVING TO GET TOWED TO THE NEAREST DEALERSHIP 35 MILES AWAY.....YET ANOTHER 35 FROM OUR HOME. THANKFULLY THIS WAS COVERED UNDER OUR EXTENDED WARRANTY PLAN FROM FORD. A COWORKER OF MINE HAD THE EXACT SAME ISSUE ABOUT 6 MONTHS AGO....SAME MAKE/MODEL/YEAR. LUCKILY THE HIGHWAY WE WERE ON WASN'T BUSY AT THE TIME THE CAR STALLED REPEATEDLY. I DON'T SEE HOW THIS CAN'T BE A RECALL...... *TR

10/18/2013
Components: ENGINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 70 MPH. THE CONTACT COASTED ONTO THE SHOULDER, RESTARTED THE ENGINE AND RESUMED NORMAL FUNCTION HOWEVER, THE FAILURE BECAME RECURRING. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,063.

10/18/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING MY VEHICLE ON THE HIGHWAY THE THROTTLE RESPONSE BECAME VERY UNRESPONSIVE, AND THE CAR SHUT OFF AT SPEED OF APPROXIMATELY 55MPH LEAVING MY WIFE AND INFANT DAUGHTER TO SLOWLY DRIFT OFF THE ROAD AT THE BEST POSSIBLE PLACE. THERE WAS A "SHUTTERING" OF THE VEHICLE, AND POOR THROTTLE RESPONSE BEFORE IT SHUT OFF WHILE AT OPERATING SPEED. *TR

10/17/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WAS DRIVING ABOUT 35 GOING TO MAKE A LEFT HAND TURN AND WRENCH LIGHT CAME ON CAR SOUNDED AS IT WAS GETTING NO GAS AND STALLED AS TURNING IN. I WAS ALMOST IN AN ACCIDENT. *TR

10/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

DRIVING DOWN INTERSTATE AND LOST ALL THROTTLE RESPONSE. FORTUNATELY WAS ABLE TO PULL OVER TO THE SIDE AND TURN CAR OFF. RE-STARTED AND WAS ABLE TO MAKE IT HOME. P2111 ERROR CODE; SOUNDS EXACTLY THE SAME AS HUNDREDS OF OTHER COMPLAINTS ABOUT THESE MODELS. MECHANICS ALL SAY THE SAME THING, FAULTY THROTTLE BODY AND NEEDS REPLACEMENT. SOMEONE NEEDS TO STEP IN AT SOME POINT AND FORCE FORD TO ISSUE A RECALL. *TR

10/17/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

CAR WOULD NOT ACCELERATE, WRENCH SYMBOL DISPLAYED. HAD TO BE TOWED. DTC CODE P2111 (THROTTLE BODY HAD TO BE REPLACED). 6 WEEKS OUT OF WARRANTY AS NOT COVERED BY POWERTRAIN EXTENDED WARRANTY. *TR

10/17/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

WHILE DRIVING VEHICLE THE SPEED BECAME TO RAPIDLY DECREASE WHILE THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGIN SHAKE AND SPUTTER. TRIED DRIVING AGAIN AND REALIZED THAT I WAS FINE AS LONG AS I DID NOT GO OVER 40MPH. HAD TO HAVE ME CAR TOWED HOME BECAUSE OF THE DISTANCE BETWEEN MY JOB AND HOME. CALLED AROUND, HAD THE CODE READ ON THE CAR AND IT WAS A "P2112" ERROR CODE WHICH POINTED TO THE THROTTLE BODY FAILURE. CONTACTED FORD AND WAS TOLD THAT ALTHOUGH THIS IS A KNOWN ISSUE, I WOULD HAVE TO PAY FOR MY OWN PART-LABOR. PAYING $445 ON TOMORROW TO HAVE THE CAR REPAIRED. I JUST PURCHASED THE CAR IN JANUARY 2013, AND ME PAYING FOR REPAIRS ON TOMORROW MEANS THAT I CANNOT PAY MY CAR NOTE. THIS IS HORRIBLE SINCE THE REPRESENTATIVE AT FORD CUSTOMER ASSISTANCE STATED THAT THIS IS A KNOWN ISSUE. I'VE SEEN MULTIPLE POSTS ONLINE REGARDING THE SAME THING. THIS IS ALSO A SAFETY HAZARD, HAD I BEEN GOING FASTER ON THE INTERSTATE (I HAD NOT MADE IT ON YET WHEN THE ISSUE FIRST STARTED) MYSELF OR SOMEONE ELSE COULD'VE BEEN SERIOUSLY INJURED OR KILLED BECAUSE OF THE SUDDEN STOP. *TR

10/17/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING ON THE HIGHWAY AND THE CAR LOSS POWER TO ACCELERATE. I PULLED THE CAR TO THE SIDE OF THE HIGHWAY AND TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE. I RETURNED BACK ON THE HIGHWAY AND THE CAR ONCE AGAIN LOSS POWER AND WAS STUTTERING AND WOULD NOT ACCELERATE THE ENGINE. I PULLED THE CAR OFF THE HIGHWAY AGAIN AND TURNED THE CAR OFF AND RESTARTED THE CAR ONCE AGAIN BUT THIS TIME THE CHECK ENGINE LIGHT STAYED ON. I TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY . *TR

10/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TRAVELING AT APPROXIMATELY 25 MPH, THE ENGINE APPEARED TO BE QUITTING. I PUNCHED THE ACCELERATOR A NUMBER OF TIMES, HOWEVER, THE CAR DIDN'T RESPOND AND THE ENGINE SIMPLY QUIT. WHEN ATTEMPTING TO RESTART THE CAR (AFTER HAVING HAD TO FLAG CARS TO GO AROUND ME TO AVOID A REAR-END COLLISION), IT INITIALLY WOULD NOT RE-START. I WAITED A FEW MINUTES AND THE CAR STARTED. SO FAR IT HAS RUN FINE, BUT HAVING THIS SAME ISSUE WITH THROTTLE BODY ON A PREVIOUS VEHICLE (TOYOTA CAMRY), I KNOW THAT THIS IS WHAT THE PROBLEM IS AND THAT IT IS ONLY A MATTER OF TIME BEFORE THE ENGINE WILL QUIT AGAIN WHILE IN MOTION OR IDLING. I AM NOW AFRAID TO TAKE THE VEHICLE ONTO THE HIGHWAY FOR FEAR OF A SERIOUS ACCIDENT. SEEING NUMEROUS POSTING ON THIS ISSUE OF THE FORD FUSIONS THROTTLE BODY, IT IS APPARENT THAT THE COMPANY NEEDS TO ISSUE A RECALL. *TR

10/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

I WAS ON MY WAY TO MY GRANDSONS WEDDING WHEN ALL OF A SUDDEN THE CARS POWER WENT OFF,FORTUNATELY WAS ABLE TO GET OFF ROAD BUT HAD I NOT BEEN COULD HAVE EASILY BEEN IN ACCIDENT,TURNED OFF ENGINE AND WAS ABLE TO GET THE NEXT FEW MILES AND THEN BACK HOME. HOWEVER ON MY WAY TO WORK MONDAY THE 14TH OF OCTOBER 2013 THE CAR DID THE SAME THING THREE TIMES AND I MANEUVERED TO SIDE AND CALLED MIKE FITZPATRICK FORD NEWNAN GEORGIA AND THEY CAME AND GOT ME.ONLY TO BE TOLD IT WAS THROTTLE BODY WHICH WOULD COST ME OVER 400.00. THE CAR HAS A LITTLE OVER 26,000 MILES,I MEAN REALLY????? MEANWHILE MY DAUGHTER HAD ALREADY WENT ON LINE AND KNEW IT WAS THE THROTTLE BODY AND THAT SEVERAL OTHERS HAD COMPLAINED WITH THE SAME THING IN THE 2010 FUSION. SO COME ON AND INSIST ON RECALL BEFORE A MAJOR ACCIDENT. COULD BE ONE OF YOUR FAMILY MEMBERS. I WILL NOT LET THIS GO. *TR

10/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3SAHT0JG0AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT RESPOND. THE ENGINE WAS THEN TURNED OFF AND UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

10/15/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

MY SIXTEEN YEAR OLD SON WAS DRIVING ON THE HIGHWAY WHEN A "WRENCH" LIGHT CAME ON (IN THE DASH) AND THE CAR LOOSES ALL POWER AND DOES NOT RESPOND TO THE ACCELERATOR. RESTARTING THE CAR AFTER PULLING OVER RESULTS IN NORMAL OPERATION. UPON RESEARCHING THE ISSUE IT TURNS OUT THE THROTTLE PLATE NEEDS TO BE REPLACED. THIS PROBLEM IS NOT THE RESULT OF ABUSE OR DIFFICULT DRIVING CONDITIONS AND IS AN EXTREME SAFETY HAZARD. I AM CONFIDENT IT IS ONLY A MATTER OF TIME BEFORE SERIOUS INJURY RESULTS FROM SUCH LOSS OF CONTROL WITHOUT WARNING OR INDICATION. A SEARCH ON THE INTERNET REVEALS HUNDREDS (OR MORE) OF THE SAME ISSUE ON THE SAME CAR WITHIN THE SAME MILEAGE RANGE - ABOUT 66,000. THIS PROBLEM SHOULD BE SUBJECT TO RECALL. *TR

10/15/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DRIVING AT HIGHWAY SPEED WHEN VEHICLE DIED, HAVING COMPLETE LOSS OF POWER. WRENCH LIGHT AND CHECK ENGINE LIGHT BOTH CAME ON. THERE WAS NO SHOULDER TO PULL OVER ONTO AND MANY LARGE 18 WHEELERS DRIVING BY. I PULLED OVER IN SOMEONE'S DRIVEWAY, TURNED THE VEHICLE COMPLETELY OFF, INSPECTED UNDER THE HOOD AND AROUND THE VEHICLE WITH NO FINDINGS, AND THEN ATTEMPTED TO RESTART. THE VEHICLE RESTARTED BUT HAD DIFFICULTY TURNING OVER. I CONTINUED TO DRIVE FOR APPROX 5 MORE MILES WHEN THE INCIDENT OCCURRED A SECOND TIME. ON THE SECOND TIME THE VEHICLE HAD LOSS OF POWER BUT THE ENGINE REMAINED RUNNING. THERE WAS NO THROTTLE RESPONSE, FROM DEPRESSING THE GAS PEDAL. ONCE I PULLED OVER ON THE SHOULDER THE ENGINE BEGAN ROCKING THE CAR VIOLENTLY. I IMMEDIATELY TURNED OFF THE VEHICLE AND LET IT REST FOR 5 MINUTES. I RESTARTED THE CAR ONCE AGAIN, THIS TIME WITHOUT DIFFICULTY AND DROVE IT STRAIGHT TO AN AUTO SHOP. THE MECHANIC PERFORMING WORK ON THE CAR STATES THE ERROR CODE WAS P2111 AND WAS THE THROTTLE BODY CAUSING THE PROBLEM. *TR

10/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 73,000.

10/14/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I WAS SITTING AT A RED LIGHT WITH MY 21 MONTH OLD SON IN THE BACK SEAT. WHEN THE LIGHT TURNED GREEN I PRESSED ON THE ACCELERATOR AND PROCEEDED INTO THE INTERSECTION. THE CAR "STALLED" AND STOPPED MOVING. IT DID NOT DIE BUT I COULD NOT ACCELERATE AND WE WERE LEFT SITTING IN THE MIDDLE OF THE INTERSECTION WITH NO MOVEMENT. THE CAR CONTINUED TO IDLE AND YOU COULD FEEL IT TRYING TO GO BUT IT WOULDN'T AND I WAS LEFT TRYING TO COAST OUT OF THE MIDDLE OF A BUSY HIGHWAY. I EVENTUALLY MANAGED TO COAST TO THROUGH THE INTERSECTION WHERE I PULLED OFF ONTO THE SHOULDER OF THE ROAD. WHEN I WOULD STEP ON THE GAS THE CAR WOULD SLIGHTLY "LURCH" LIKE IT WAS TRYING TO GO BUT IT WASN'T GETTING ANY GAS AND THE RPMS WOULD NOT CLIMB (SO NOT THE TRANSMISSION). INSTEAD THE NEEDLE ON THE RPM WOULD BOUNCE SLIGHTLY UP AND DOWN AS THE CAR TRIED TO MOVE FORWARD. ONCE I PUT THE CAR IN PARK, TURNED IT OFF AND RESTARTED IT, THE CAR PROCEEDED TO OPERATE FINE BUT CONTINUED TO HESITATE WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. *TR

10/14/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

CAR STALLED THEN DIED STARTED AGAIN AND DID THE SAME THING IN 200FEET THREE TIMES THEN I HAD IT TOWED. *TR

10/14/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE EXITING A HIGHWAY AT NEARLY 60MPH MY CARS TRANSMISSION SYSTEM WENT UNRESPONSIVE. THE MOTOR WAS STILL RUNNING, BUT THE CAR WAS COASTING. I PUT ON MY HAZARD LIGHTS. I HAD A SEMI TRUCK NEXT TO AND BEHIND ME. I WAS NEARLY HIT WHILE TRYING TO MOVE TO THE SIDE OF THE ROAD. WHILE STOPPED ON THE SIDE OF THE ROAD THE CAR STARTED LURCHING VIOLENTLY. I SHUT THE CAR OFF AND HAD IT TOWED TO MY FORD DEALER. MY DEALER TOLD ME THE CAR NEEDED A NEW THROTTLE BODY PART WHICH WAS NO LONGER COVERED UNDER WARRANT SINCE MY 3 YEARS WAS UP 3 MONTHS PRIOR. WHEN I LOOKED UP THE ISSUE ONLINE IT APPEARS THIS IS A CONSTANT COMPLAINT AND PROBLEM. WHY ISN'T THIS A RECALLED PART. IT NEARLY KILLED US. I HAVE A 12 YEAR OLD SON AND NO LONGER FEEL SAFE HAVING THIS CAR. WHAT'S WORSE IS THIS PROBLEM WAS KNOWN PRIOR TO MY BEING SOLD THE CAR IN THE FIRST PLACE. I WANTED TO BUY AMERICAN AND HAVE HAD GOOD LUCK WITH FORD IN THE PAST, BUT THEY DECIDED SAVING A FEW BUCKS WAS WORTH MORE THAN MY AND MY CHILD'S SAFETY. HOW IS THIS LEGAL. IF NOTHING ELSE CAR COMPANIES SHOULD BE REQUIRED TO DISCLOSE THIS TYPE OF PROBLEM TO POTENTIAL BUYERS.. *TR

10/13/2013
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE CAR WAS INSPECTED BY THE DEALER AT 40,000 MILES AND BRAKING SYSTEM WAS RATED GREEN ("THE PADS ARE OKAY"). WHEN THE CAR WAS NEXT SERVICED AT 47,387 MILES (WITHIN THE REGULAR SERVICE INTERVAL) THE LEFT REAR BRAKE CALIPER HAD FROZEN, CAUSING THE PAD TO BE WORN TO BARE METAL. I AM WORRIED BECAUSE BRAKES ARE A MAJOR SAFETY COMPONENT, THE DRAG MAY HAVE DAMAGED THE WHEEL BEARING, AND I HAVE READ (FORDFUSIONFORUM.COM) OF MANY INSTANCES EXACTLY LIKE MY OWN THAT HAVE LED TO RECURRING PROBLEMS OF REAR BRAKE FAILURE. *TR

10/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

MY WIFE WAS MERGING INTO TRAFFIC ON A MAIN HIGHWAY, WHILE ACCELERATING THE CAR ENTERED "LIMP HOME MODE" AND SHE WAS UNABLE TO ACCELERATE. SHE MANAGED TO PULL OFF ONTO THE SHOULDER AND RESTART THE VEHICLE WHICH RESET THE PROBLEM. THIS WAS A COUPLE OF WEEKS AGO, TODAY DURING NORMAL DRIVING THE PROBLEM RECURRED AND SHE WAS LEFT WAITING ON THE SIDE OF THE ROAD, WE WERE AGAIN ABLE TO RESET THE PROBLEM AND GET THE CAR HOME. THE DRIVE WAS LESS THAN 10 MILES AND THE PROBLEM RECURRED ONCE. SINCE THEN WHILE TRYING TO DIAGNOSE THE PROBLEM I HAVE DRIVEN THE CAR LESS THAN 20 MILES AND THE PROBLEM HAS RECURRED NUMEROUS TIMES. THIS CAR DOSE NOT HAVE BAD WEATHER FLOOR MATS. *TR

10/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

DRIVE DOWN THE ROAD AND CAR STARTS TO JERK THEN DIES. I WAIT A MINUTE OR SO THE START UP AGAIN AND GO A MILE OR SO AND IT DOES IT AGAIN, THIS HAPPEN ALL THE WAY TO THE FORD DEALERSHIP. THEY ARE TELLING IT THE THROTTLE BODY AND IT HAPPENING TO A LOT OF THE FORD FUSION. *TR

10/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 30 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE CONTACT SHUT OFF AND RESTART THE ENGINE, AS THE VEHICLE RESUMED NORMALLY. THE FAILURE WAS ALSO EXPERIENCED LATER WHILE DRIVING 30 MPH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 35,000.

10/11/2013
Components: ENGINE
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA1AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION ON AN ELEVATED PORTION OF AN INTERSTATE HIGHWAY WHICH DOES NOT HAVE ANY SHOULDERS. AS I WAS PASSING A TRUCK, I SUDDENLY LOST POWER. I MOVED OVER TO THE DRIVING LANE RIGHT IN FRONT OF THE TRUCK. FORTUNATELY THE DRIVER WAS ALERT. MY CAR QUICKLY LOST POWER. I COASTED TO A SPOT WERE AN ON-RAMP MERGES ONTO THE HIGHWAY. THIS SPOT WAS MARGINALLY SAFE WITH CARS SPEEDING BY ME ON BOTH SIDES. CITY POLICE CAME WITHIN 5 MINUTES AND PROTECTED ME WITH THEIR FLASHING LIGHTS AND IN 10 MORE MINUTES I WAS TOWED TO MY MECHANIC. THEY FOUND THAT THE THROTTLE BODY WAS FROZEN OPEN AT THE TIME OF THE INCIDENT. THIS COST $433 TO REPLACE. THIS INCIDENT COULD HAVE ENDED VERY BADLY. I WAS TRULY TERRIFIED. FORD NEEDS TO RECALL THE 2010 FORD FUSION BEFORE SOMEONE IS KILLED. *TR

10/10/2013
Components: POWER TRAIN
Incident Date: 10/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY 2010 FORD FUSION SHOWED AN ORANGE/YELLOW WRENCH AND THE CAR BEGAN TO SHAKE VIOLENTLY ON INTERSTATE 75 NORTH. I WAS TRAVELING AT 70MPH WHEN THIS HAPPENED, AND THE CAR COMPLETELY SHUT OFF. AFTER AVOIDING COLLISIONS I HAD IT TOWED AND REPAIRED AT FORD. I HAVE CONTACTED FORD TO BE REIMBURSED, AS MANY OTHERS HAVE BEEN. HOWEVER, I WAS TOLD THAT SINCE I HAD ONLY OWNED/REGISTERED ONE VEHICLE WITH FORD, THAT I WAS NOT CONSIDERED A LOYAL CUSTOMER, SO THEY COULD NOT REIMBURSE ME. *TR

10/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING ALONG IN TRAFFIC ABOUT 40MPH CAR JUST SHUT OFF. PULLED OFF ROAD TURNED KEY OFF AND RESTARTED CAR. THIS HAPPENED SEVERAL TIMES. TOOK CAR TO MY MECHANIC THEY TRIED TO CHECK PROBLEM BUT IT DID NOT STALL FOR THEM. THEY DID NOT WANT TO REPLACE THROTTLE IF THEY WERE NOT CERTAIN THAT WAS THE PROBLEM AND SAID IF IT HAPPENS AGAIN TO GO BACK AT THAT TIME. ABOUT A MONTH WENT BY WITHOUT A PROBLEM. WHEN IT HAPPENED AGAIN I TOOK IT IN TO THE FORD DEALER THEY SAID THEY JUST GOT A NEW PROGRAM TO TEST FOR SPECIFICALLY THROTTLE TROUBLE. MY CAR FAILED THE TEST AND THEY REPLACED THE THROTTLE KIT- COSTING ME $392.20. NOT ONLY WAS IT VERY DANGEROUS TO DRIVE THE CAR NOT KNOWING WHEN IT WOULD JUST STOP RUNNING BUT IT WAS EXPENSIVE TO REPLACE. HOPE THIS HELPS WITH YOUR INVESTIGATION AND WILL GET A RECALL SO I CAN AT LEAST RECOUP MY EXPENSES. THE FEAR OF BEING REAR ENDED WAS FRIGHTENING WHEN DRIVING IN ANY TRAFFIC SITUATION. *TR

10/10/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

UPON ATTEMPTED ACCELERATION FROM 43 MPH THE CAR MADE A LOUD "POPPING" NOISE. THE CAR IMMEDIATELY SLOWED AND THE ACCELERATOR BECAME UNRESPONSIVE. THE CAR ALSO BEGAN SHAKING AND JERKING. THE LONGER THE CAR REMAINED ON THE MORE VIOLENT THE SHAKING BECAME. THE SECOND INCIDENT OCCURRED DURING ACCELERATION ONTO A HIGHWAY. CAR AGAIN SLOWED AND WOULD NOT RESPOND TO PRESSING THE GAS PEDAL AND STARTED SHAKING AND JERKING AGAIN. BOTH TIMES I NEARLY AVOIDED DRIVING INTO ONCOMING TRAFFIC OF 55+ MPH. *TR

10/10/2013
Components: SERVICE BRAKES
Incident Date: 10/06/2013
Crash: Yes
Fire: No
Summary

I WAS ATTEMPTING TO STOP IN NORMAL, FLOWING TRAFFIC WHEN MY CAR PEDAL WENT STRAIGHT TO THE FLOOR. IT RESULTED IN MY CAR CRASHING INTO ANOTHER CAR THAT WA--AT LEAST--THE LENGTH OF THREE CARS IN FRONT OF ME. THERE WAS NO RESISTANCE AT ALL WHEN I APPLIED THE BRAKES (WHILE THE CAR WAS IN A STOPPED POSITION). THE OFFICER ON THE SCENE SAID THAT HE TRIED IT AND THEY WERE FINE; HOWEVER, THE ONLY THING KEEPING THE CAR FROM ROLLING OFF THE TOW TRUCK AND INTO ANOTHER CAR WAS THE HAND BRAKE. I WANT. *TR

10/10/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

ON MY WAY HOME FROM WORK WHILE GOING 65 MPH ON I-65 WHILE IN THE FAR LEFT LANE, CAR DECELERATED TO 30MPH AND BEGAN SHAKING. HAD TO PULL OVER AND AVOID BEING HIT BY 4 SEMIS AND 5 CARS, THANKFULLY MANAGED TO GET IN MEDIAN, JUST IN TIME. CAR HAD TO BE RESTARTED WHICH IT DID FINE, BUT LATER HAPPENED AGAIN. CALLED DEALERSHIP AND THEY SAID TO BRING IT IN THAT IT IS A KNOWN FAILURE WITH A DIAGNOSIS OF THROTTLE BODY FAILURE!! PLEASE DO SOMETHING ABOUT THIS!!!!!!!!!!!!!!!!!!!!!! *TR

10/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

MY WIFE WAS LEAVING A LOCATION IN SIMPSONVILLE SC AND WAS DRIVING ON A TWO LANE ROAD WHEN SHE FELT A VIBRATION IN THE ACCELERATOR PEDAL AND REALIZED THE ENGINE HAD LOST POWER. SHE STARTED LOOKING FOR A PULL OFF SINCE A LARGE TRUCK WAS BEHIND HER AND DID FIND ONE ACROSS THE ROAD. SHE SAT ON THE SIDE OF THE ROAD FOR ABOUT 3 - 4 MINUTES AND RESTARTED THE CAR AND DROVE HOME. THIS IS FIRST TIME THIS HAD HAPPENED AND SHE WAS LUCKY SHE WAS NOT ON THE INTERSTATE AT A HIGH SPEED. *TR

10/08/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

WHILE DRIVING IN RESIDENTIAL NEIGHBORHOOD I GOT A WARNING CHIME WITH A MESSAGE: POWER STEERING FAILURE - SERVICE ADVANCETRAK. THE CAR BECOMES VERY DIFFICULT TO STEER!!! TRIED TO SHUT DOWN AND RESTART CAR. WILL NOT RESET. THIS HAPPENED ABOUT A YEAR AGO. FORD DEALER FOUND NOTHING WRONG, JUST CLEARED THE CODE AND IT WORKED AS NORMAL. VERY DANGEROUS ISSUE!! I HAVE BEEN LETTING MY DAUGHTER, WHO IS A NEW DRIVER, USE THIS CAR. I AM NOW RETHINKING IT, MIGHT HAVE TO SELL THE CAR AND BUY A SAFER CAR FOR HER. *TR

10/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO MERGE ONTO THE HIGHWAY, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT WAS ABLE TO COAST ONTO THE ROAD SHOULDER, RESTARTED THE ENGINE AND RESUMED NORMAL FUNCTION. THE ENGINE AND THE WRENCH WARNING ICON ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000 THE FAILURE MILEAGE WAS 65,820.

10/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHGOAR******
Summary

MY 2010 FORD FUSION LURCHED FORWARD AND THEN STALLED WHILE ON THE HIGHWAY DRIVING WITH THE CRUISE CONTROL ON. THE SERVICE ENGINE LIGHT AND A WRENCH APPEARED ON THE DASH. I WAS LOSING SPEED AND HAD TO GET TO THE SIDE OF THE HIGHWAY CAUSING THE SEMI AND OTHER VEHICLES BEHIND ME TO SLAM ON THEIR BRAKES... THE SEMI NARROWLY MISSED ME. ONCE TO THE SIDE OF THE HIGHWAY I TURNED MY CAR OFF WAITED A SECOND AND RESTARTED IT. IT RAN FINE FOR ABOUT 5 MILES AND IT DID IT AGAIN. IT DID THIS A TOTAL OF 4 TIMES ON THE WAY TO WORK AND 5 ON THE WAY HOME. I TOOK THE CAR IN TO A SERVICE CENTER AND THE CODE THEY GOT WAS "P2111 THROTTLE ACTUATOR STUCK OPEN". I LOOKED ONLINE AND FOUND THAT 2011 AND 12 FUSIONS HAD BEEN RECALLED FOR THIS PROBLEM BUT NOT THE 2010 BUT SEE THAT MANY 2010 OWNERS HAVE HAD THIS SAME ISSUE AS I HAVE HAD. WHY ARE 2010 FUSIONS NOT BEING RECALLED FOR A BAD THROTTLE BODY? IT IS A VERY SCARY AND SERIOUS PROBLEM AND ONLY A MATTER OF TIME BEFORE SOMEONE IS INJURED OR EVEN KILLED. I WAS LUCKY. *TR

10/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

WE WERE DRIVING DOWN A BUSY ROAD WHEN WE SUDDENLY LOST ACCELERATION AND COULD NOT MOVE TO SAFETY. THE WRENCH LIGHT CAME ON AND WE HAD TO GET TOWED. WE LATER FOUND OUT THAT IT WAS THE THROTTLE BODY, WHICH WAS A COMMON, KNOWN PROBLEM WITH THIS PARTICULAR MODEL. *TR

10/08/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

1ST INCIDENT: I WAS DRIVING DOWN THE FREEWAY AT 65MPH. MY RPM DROPPED FOR NO REASON. IT FELT LIKE I LOST POWER BUT THE CAR KEPT MOVING. I TOOK THE NEXT EXIT AND WHILE SITTING AT AN INTERSECTION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAITED ABOUT 5 MINUTES AND TURNED THE KEY...THE CAR STARTED RIGHT UP. 2ND: I WAS DRIVING 40 MPH AND NOTICED THE RPM DROP. WHEN I STOPPED AT A STOP LIGHT THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER. 3RD INCIDENT: TONIGHT, AS I WAS DRIVING 35 MPH DOWN A WINDING ROAD, THE WRENCH LIGHT CAME ON THE CAR LOST POWER AND SLOWED TO A ROLL. I PRESSED THE GAS PEDAL BUT IT DIDN'T WORK BUT THE CAR KEPT CRAWLING WITH A JERKY MOTION. CARS WERE COMING AROUND THE CORNER SO FAST. I TURNED ON MY FLASHERS, PUT THE CAR IN PARK, TURNED THE KEY OFF AND RESTARTED THE CAR. I HAVE HAD THE CAR CHECKED OUT BY 2 FORD DEALERS THEY SAY THEY DON'T KNOW WHAT THE PROBLEM COULD BE. THEY COULD NOT DETECT ANY CODES FROM THE CAR COMPUTER. THEY RULED OUT THE BATTERY AND THE ALTERNATOR. I AM TAKING IT IN AGAIN TOMORROW TO A DIFFERENT FORD DEALER. I TOOK A PICTURE OF THE DASH SHOWING THE WRENCH LIGHT AND I WILL SHOW THEM THE POSTS ON THIS SITE. *TR

10/07/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I WAS APPROXIMATELY 2 MILES FROM MY STARTING POINT TRAVELING AT A SPEED OF 55 MPH. SUDDENLY, THE 2010 FORD FUSION LURCHED WHILE SHIFTING INTO OVERDRIVE. WHEN IT LURCHED ALL ABILITY TO ACCELERATE WAS LOST. WITH CARS ON EACH SIDE, I HAD NO ABILITY TO ACCELERATE; I LOST SPEED QUICKLY AND WORKED MY WAY TO THE SIDE OF THE ROAD (VERY DANGEROUS SITUATION). I IMMEDIATELY NOTICED THE 'WRENCH SYMBOL WARNING LIGHT ON THE DASHBOARD, BUT DID NOT KNOW WHAT THAT WARNING SIGNIFIED. DURING THE LOSS OF ACCELERATION, THE CAR DID NOT LOSE POWER STEERING AND IT REMAINED RUNNING, BUT THE ENGINE WAS SPUTTERING AND NOT IDLING AT A STEADY PACE. WHEN I GOT TO THE SIDE OF THE ROAD, I PUT THE CAR IN PARK AND TRIED TO 'REV' UP THE ENGINE, BUT I HAD ABSOLUTELY NO CONTROL OF THE THROTTLE. THE WRENCH LIGHT WAS STILL ON. I THEN TURNED OFF THE IGNITION AND WAITED ABOUT 1 MINUTE THEN RESTARTED. THE CAR AGAIN HAD NO ACCELERATION ABILITY AND SPUTTERED WHICH SOUNDED VERY MUCH LIKE A COUGH. I TURNED THE CAR OFF AGAIN AND CALLED FOR ASSISTANCE. APPROXIMATELY 5 MINUTES LATER, WHEN ASSISTANCE ARRIVED, I STARTED THE CAR AGAIN. AT THIS TIME, THE WRENCH WARNING LIGHT WAS OFF AND THE CAR APPEARED TO IDLE NORMALLY. UPON RESEARCH, I FOUND THAT THE WRENCH SYMBOL MEANS: THROTTLE CONTROL/TRANSMISSION PROBLEM. THE DRIVER OF THE CAR SHOULD CONTACT THE AUTHORIZED DEALER FOR SERVICE AS SOON AS POSSIBLE. *TR

10/07/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

SPONTANEOUS THROTTLE BODY FAILURE MULTIPLE TIMES OVER THE COURSE OF ONE WEEK. ON THE HIGHWAY, IN A PARKING LOT AND DRIVING DOWN A NORMAL STREET. CAR STALLED AND LURCHED FORWARD REPEATEDLY. HAD TO QUICKLY PULL OVER WHILE COASTING WITH NO ABILITY TO ACCELERATE, THEN TURN THE CAR OFF, THEN TURN IT BACK ON TO CONTINUE DRIVING. VERY DANGEROUS. FORD DEALERSHIP REPLACED THROTTLE BODY TODAY AT COST OF $100 OUT OF MY POCKET. I DRIVE A 2010 FORD FUSION. *TR

10/05/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE MERGING ONTO THE INTERSTATE, THE CAR'S ACCELERATION STOPPED AND THE CAR WOULD NOT ACCELERATE, FOUND OUT THE THROTTLE BODY WAS FAILING. *TR

10/05/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS GOING DOWN THE FREEWAY AT APPROXIMATELY 65 MPH, AND OUT OF NOWHERE MY CAR LOST POWER AND BEGAN TO DECREASE SPEED. I TRIED TO PRESS THE ACCELERATOR AND THERE WAS NO RESPONSE. I PULLED TO THE SIDE OF THE ROAD AND PUT THE CAR IN PARK AND IT WAS VERY ROUGH IDLING. I TURNED OFF THE CAR, WAITED A FEW SECONDS AND TURNED THE CAR BACK ON AND IT SEEMED FINE. NOW THIS HAS HAPPENED TO ME AT LEAST 20 TIMES IN THE LAST FEW MONTHS, AT RANDOM TIMES AND SPEEDS. THE SCARIEST ONE FOR ME WAS IN A VERY BUSY INTERSECTION AND MY CAR DID THIS 4 TIMES TRYING TO GET THROUGH THE INTERSECTION. I WOULD REALLY LIKE TO SEE THIS GET FIXED AS SOON AS POSSIBLE BEFORE SOMEONE REALLY DOES GET HURT. *TR

10/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS AT A STOP LIGHT. THE LIGHT TURNED GREEN AND I BEGAN TO ACCELERATE TO ABOUT 10 MPH WHEN THE CAR SUDDENLY BEGAN RUNNING ROUGH AND I COULD NOT INCREASE SPEED. IT SLOWED DOWN TO ABOUT 3 MPH AND THE WRENCH LIGHT CAME ON AND NO MATTER HOW FAR I PUSHED THE PEDAL IT WOULD NOT MOVE PAST 700 RPM. THE CAR BEHIND ME WHICH HAD SEEN ME START TO GO ASSUMED I WAS GOING TO KEEP ACCELERATING AND HAD TO BRAKE HARD TO AVOID RUNNING INTO THE BACK OF ME. I SAT IN THE LEFT LANE UNTIL THE RIGHT CLEARED SO I COULD LITERALLY ROLL IT ONTO THE SHOULDER TO AVOID GETTING REAR ENDED BY TRAFFIC. I SHUT THE CAR OFF AND RE-STARTED IT. IT SEEMED TO WORK FINE AFTER THAT. THE NEXT DAY, IT DID IT AGAIN TO MY WIFE. SHE WAS STARTING TO ACCELERATE, THE WRENCH LIGHT CAME ON AND NO POWER, GAS PEDAL WAS INOPERATIVE AND IT WAS RUNNING ROUGH. THIS REPEATED ITSELF SEVERAL TIMES MORE THAT DAY. DID IT AGAIN AND IT SEEMED IT WAS INCREASING IN FREQUENCY. TOOK THE CAR TO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY FAILED AND THAT IT IS A COMMON OCCURRENCE. IT HAD AN ERROR CODE OF P2111. THIS PART SHOULD NOT FAIL SO EASILY AND IT NEARLY CAUSED MY CAR TO GET REAR ENDED. I DID A LITTLE RESEARCH WHILE AT THE DEALERSHIP BECAUSE I FELT THAT THIS PART FAILING SO EARLY AND WITH SO LITTLE MILEAGE (WHICH MOST IS EASY HIGHWAY) WAS ODD. I COME TO FIND OUT THAT THIS IS NOT AN ISOLATED INCIDENT AND IT SEEMS MORE AND MORE ARE FAILING. FORD EVEN ACKNOWLEDGED THEY HAD MADE SOME DEFECTIVE ONES. THIS PART SHOULD BE RECALLED. *TR

10/05/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

TRAVELING ON THE PA TURNPIKE THE ENGINE JUST STALLED. WE HAD TO NEGOTIATED TO THE SIDE OF THE ROAD WITH NO ABILITY TO NEGOTIATE AROUND TRAFFIC. NOTIFIED FORD AND SANDS RED HILL FORD AND THEY SAID THERE WAS NOTHING WRONG. IT HAPPENED AGAIN TRAVELING AROUND 45MPH. I SAW COMPLAINTS ONLINE (WEB) AND PAID SANDS TO HAVE THEM REPLACE THE THROTTLE BODY. AFTER REPLACEMENT THE PROBLEM WAS FIXED. THE COST WAS 385.51. *TR

10/04/2013
Components: ENGINE
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

CAR LOST POWER AND ENGINE SEEM TO IDLE THREE TIMES WITHIN A 4 MILE TRIP. I TOOK THE CAR TO A REPAIR SHOP AND WAS TOLD THAT THE "THROTTLE ACTUATOR CONTROL SYSTEM" WAS STUCK OPEN (ERROR CODE P2111). THE MECHANIC TOLD ME THAT FORD HAD PUT OUT BULLETINS IN THE PAST REFERENCING THIS PROBLEM. HE ALSO SAID THE REPLACEMENT PART WAS DIFFICULT TO FIND BECAUSE STOCKS WERE LOW DUE TO THIS FREQUENT PROBLEM WITH OTHER FORD FUSION OWNERS. *TR

10/04/2013
Components: POWER TRAIN
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

WHILE DRIVE 45 MPH THE CAR SLOWED DOWN TO 5 MPH AND WOULD NOT GO ANY FASTER. THIS HAPPENED ONCE AND THE POWERTRAIN LIGHT CAME ON. IT RESET ITSELF THEN A WEEK LATER IT HAPPENED TWICE WHILE TRYING TO DRIVE HOME. THROTTLE BODY REPLACEMENT NEEDED. *TR

10/04/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TRAVELING NORTH BOUND ON INTERSTATE 77. HEAVY (5PM) TRAFFIC. I WAS IN THE RIGHTMOST LANE. WITHOUT WARNING THROTTLE RESPONSE DIED. THE ACCELERATOR PEDAL HAD NO EFFECT ON THE RPM. ENGINE WENT TO A ROUGH IDLE SPEED (VARYING BETWEEN 800 AND 1500 RPM). I WAS FORCED TO COAST THE VEHICLE TO THE RIGHT HIGHWAY MARGIN. STOPPED THE CAR. TURNED OFF IGNITION. WAITED 60 SECONDS TO COMPOSE MYSELF. CAR THEN STARTED AND RAN FLAWLESSLY. I THEN DROVE STRAIGHT TO THE FORD DEALER WHERE I BOUGHT THIS CAR / BRAND NEW IN 2010. (APPROXIMATELY 5 MILES AWAY FROM WHERE IT DIED). A CURSORY INTERNET SEARCH REVEALS THAT FORD HAS REPLACED OVER 27,000 FUSION THROTTLE BODIES ON 2010'S, UNDER WARRANTY. MY CAR IS 6 MONTHS OUT OF WARRANTY, SO DEALER SAID TOUGH LUCK. I HAD TO PAY $438.80 FOR REPAIR. "REGULATORS AND FORD HAVE LOGGED MORE THAN 1,000 COMPLAINTS. CONSUMER ADVOCATES IN NORTH CAROLINA CONVINCED THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION TO BEGIN AN INVESTIGATION, BUT IN SIX MONTHS, THE CASE HASN'T MOVED PAST THE PRELIMINARY STAGE." PLEASE TELL ME THAT FORD WILL BE COMPELLED TO FIX THIS KNOWN ISSUE. I READ ONLINE THAT FORD DOES NOT CONSIDER THIS TO BE A SAFETY ISSUE. THAT IS ABSURD. I FEEL VERY LUCKY THAT I DID NOT CAUSE A MAJOR TRAFFIC ACCIDENT. IT?S ONLY A MATTER OF TIME TILL SOMEONE DIES! *TR

10/04/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/04/2013
Crash: No
Fire: No
Summary

SYSTEM STALLED OUT AND ENTERED "GET HOME MODE" FORD DEALER SAYS IT'S A THROTTLE BODY ISSUE, AND I SAW THAT THERE IS A PENDING INVESTIGATION. *TR

10/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED, WHERE IT RESUMED NORMAL OPERATION UNTIL THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND DETECTED A FAULTY THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT A VOLUNTARY RECALL WAS ISSUED, HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

10/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

CAR STOPPED JUST AS I WAS MAKING A LEFT HAND TURN IN A BUSY INTERSECTION. PUT FLASHERS ON, RE-STARTED THE CAR AND LIMPED THROUGH THE INTERSECTION ON A YELLOW LIGHT, AND PULLED OVER. LIMPED TO A FORD DEALERSHIP 7 MILES AWAY AND HAD THE THROTTLE BODY REPLACED FOR $444. *TR

10/04/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

CAR WAS RUNNING NORMALLY, ABOUT 30 MILES PER HOUR, ALL OF A SUDDEN THE CAR BEGAN JERKING AND SLOWED TO A CRAWL AND SEEMED AS THOUGH IT WAS GOING TO STALL. I WAS ABLE TO GET TO THE EDGE OF THE ROAD AND PUT MY HAZARD FLASHERS ON AND TURNED THE CAR OFF. I RESTARTED IT AND THE CAR THEN SEEMED TO RUN NORMALLY. THIS HAS HAPPENED MULTIPLE TIMES. LUCKILY DURING LIGHT TRAFFIC AND NOT ON A HIGHWAY. AT HIGHWAY SPEEDS IT WOULD BE A DEATH TRAP, COMING TO A HALT IN SPEEDING TRAFFIC. THE MECHANIC SAID THIS IS A KNOWN DEFECT IN THIS MODEL CAR AND FORD KNOWS ABOUT IT. SINCE THE PART COSTS ABOUT $200 THEY DON'T WANT TO DO A RECALL SINCE IT WOULD BE COSTLY. *TR

10/03/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAR5A******
Summary

VEHICLE SPUTTERS STOPS AND THEN CAN BE RESTARTED ...ONLY TO DO IT AGAIN. I HAD THE FUEL LINE CLEANED AND IT DID NO GOOD..TOOK TO A DEALER AND LO AND BEHOLD P2111...I RECEIVED PART TODAY AND WILL BE HOPEFULY GETTING IT DONE TOMORROW...IM OUT $400.00!!! *TR

10/03/2013
Components: ENGINE
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP SIGN, THE ENGINE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS RESTARTED AND BEGAN TO PERFORM NORMALLY. THE CONTACT STATED THAT THE ISSUE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

10/03/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

2010 FORD FUSION, MAINTENANCE LIGHT COMES ON AND ALL GAS/THROTTLE IS CUT TO ROUGH IDLE WITH NO RESPONSE. THIS INCIDENT HAS ALMOST CAUSED ACCIDENTS TO STALLING WHILE TRYING TO CROSS ROADS. YOU HAVE TO REMOVE THE KEY AND RESTART 1-4 TIMES BEFORE THE LIGHT GOES AWAY AND YOU CAN USE THE THROTTLE, ALL WHILE IT MAY SHUT OFF AGAIN AFTER YOU GET MOVED JUST A LITTLE WAY. *TR

10/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/20/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON A HIGHWAY GOING ABOUT 40 AND THE CAR STALLED AND LOST ALL POWER WITH NO RESPONSE TO PRESSING THE PEDAL. IT WAS IDLING VERY ROUGH AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I SHUT THE CAR OFF AND RESTARTED AND IT SEEMED FINE UNTIL I GOT ON THE INTERSTATE. WHILE DRIVING ON THE INTERSTATE IT STALLED AROUND 15 TIMES IN 20 MILES. IT STALLED GOING 75 MPH A FEW TIMES AND ALSO STALLED COUNTLESS TIMES IN TRAFFIC WHEN I WAS STOPPED AND TRIED TO ACCELERATE. THIS WAS VERY SCARY AND IS AN EXTREMELY DANGEROUS ISSUE. ON THE WAY HOME I EXPERIENCED THE SAME PROBLEM AND RODE WITH MY HAZARDS ON IN FEAR OF BEING REAR-ENDED. *TR

10/02/2013
Components: ENGINE
Incident Date: 09/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

10/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

WHILE GOING DOWN THE ROAD THE YELLOW WRENCH LIGHT CAME ON AND CAR LOST ALL ACCELERATION. CAR BEGAN TO LURCH ALONG THE ROAD AND I WAS ABLE TO GET TO SAFETY ON THE SIDE OF THE ROAD. THIS HAS HAPPENED THREE MORE TIMES AND CAR IS NOW BACK AT THE DEALERSHIP. THIS IS A HUGE SAFETY ISSUE AND THIS APPEARS TO BE A COMMON PROBLEM. *TR

10/02/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS ON THE HIGHWAY DRIVING AND NOTICED THAT MY ENGINE LIGHT CAME ON AS WELL AS A GOLDEN WRENCH. SUDDENLY, I NOTICED THAT THE CAR BEGAN TO SLOW DOWN AND AS I PRESSED THE GAS, THE CAR WOULD NOT SPEED UP. I WAS ON A 4 LANE HIGHWAY AND SO HAPPEN TO BE IN THE FAR LEFT LANE DURING AFTERNOON TRAFFIC. IT WAS A VERY SCARY MOMENT. I FINALLY WAS ABLE TO GET TO THE EMERGENCY LANE WITHOUT CAUSING OR GETTING IN AN ACCIDENT. ONCE I CAME TO A STOP, THE CAR SEEMED TO SHAKE. I CUT THE CAR OFF AND WAITED ABOUT TWO MINS AND STARTED IT BACK. I STAYED IN THE RIGHT LANE AS I TRAVELED HOME BUT ABOUT 10 MILES LATER THE CAR DID THE SAME THING. TODAY WHICH IS THE 2ND OF OCTOBER THE CAR DID THE EXACT SAME THING, COMING FROM MY NEWBORN DAUGHTER DOCTOR'S APPOINTMENT. THIS IS ALMOST GAVE ME A HEART ATTACK BECAUSE MY CHILD WAS IN THE CAR WITH ME. VERY DANGEROUS AND SERIOUS PROBLEM!!!! *TR

10/01/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FUEL TANK WAS LEAKING. THE CONTACT WOULD ONLY REFUEL THE VEHICLE TO HALF FULL TO AVOID A FUEL LEAK. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 135,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 137,000.

10/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I WAS MAKING A RIGHT HAND TURN ON A RED LIGHT. I CAME TO A COMPLETE STOP. CHECKED BOTH WAYS & PROCEEDED TO MAKE MY TURN (WHEN MAKING A TURN ON RED, YOU NEED TO BE ABLE TO ACCELERATE IN ORDER TO EFFECTIVELY MAKE THE TURN, OBVIOUSLY). MY CAR LOST ALL THROTTLE POWER AND RESPONSE TO THE ENGINE. MY MPH DROPPED DRASTICALLY LOW AND CAR STARTED TO VIOLENTLY SHUTTER BACK AND FOURTH. I WAS LEFT LIKE A SITTING DUCK IN THE MIDDLE OF THE LANE. TWO CARS SWERVED OUT OF THEIR WAY, ALMOST HITTING ME IN THE PROCESS (AS THIS WAS A 4 LANE ROAD/HIGHWAY). I HAD CHILDREN IN THE CAR AT THE TIME ALSO. I RESTARTED THE VEHICLE, WRENCH ICON CLEARED AND CAR DROVE AS NORMAL. HOWEVER, 3.5 MILES LATER CAR DOES THE SAME EXACT THING. THE THROTTLE BODY IS DEFECTIVE ON THIS VEHICLE. I HAVE CALLED FORD AND EXPLAINED IT IS A SAFETY HAZARD AND THEY REFUSE TO DO ANYTHING ABOUT IT. MY 3YR WARRANTY HAS EXPIRED WHICH VOIDS MY WARRANTY OUT EVEN THOUGH I HAVE NOT EVEN HIT 36,000 MILES ON THE VEHICLE YET! NO RECALLS ARE BEING ISSUED. NO HELP/ASSISTANCE IS BEING GIVEN TO CUSTOMERS WITH THIS SIMILAR ISSUE. FORD ESTIMATED ME AT AROUND $450-500 FOR REPLACEMENT! PLEASE SOMEBODY HELP. I AM EXTREMELY HARD-WORKING AND THOUGHT I BOUGHT A RELIABLE VEHICLE (AT LEAST FOR A WHILE)...DID NOT EXPECT TO HAVE A $500 REPAIR BEFORE 36K MILES EVEN HITS! IT IS 100% A SAFETY HAZARD, NO MATTER EVEN IF FORD CLAIMS IT IS NOT ... "THE CAR IS SUPPOSED TO BE ABLE TO IDLE STILL AND BE ABLE TO MOVE OFF THE ROAD SAFELY IN THE EVENT THIS OCCURS" ..... QUITE DIFFICULT TO BELIEVE WHEN THE CAR IS SHAKING BACK AND FORTH VIOLENTLY. PLEASE HELP. *TR

10/01/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

FROM A STOPPED POSITION IN MY CONDO PARKING LOT, I BEGAN TO ENTER STREET AND MY CAR BEGAN TO JERK/LUNGE. I NOTICED THE YELLOW GOLD WRENCH WARNING LIGHT CAME ON. ENGINE STOPPED. I WAS ABLE TO RESTART AND CHUGGED/EASED INTO A PLAZA PARKING LOT. CALLED FORD DEALERSHIP AND WAS ADVISED TO CALL FOR A TOW TO THEIR SERVICE DEPARTMENT. THERE WAS NO PRIOR INCIDENT LEADING UP TO THIS EVENT. IT JUST HAPPENED. I FEEL LUCKY TO HAVE BEEN ENTERING A SIDE STREET VICE BEING STOPPED AND TRYING TO MOVE THROUGH A CONGESTED INTERSECTION. THE THROTTLE BODY WAS REPLACED. *TR

10/01/2013
Components: POWER TRAIN
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG9AR******
Summary

VEHICLE INTERMITTENTLY SHIFTS EXTREMELY HARD AT MANY DIFFERENT SPEEDS AND DIFFERENT GEARS. VEHICLE INTERMITTENTLY PRODUCES TRANSMISSION FLARE AT MANY DIFFERENT SPEEDS AND DIFFERENT GEARS. VEHICLE INTERMITTENTLY HESITATES UNTIL GEARS ENGAGE. VEHICLE INTERMITTENTLY SLIPS OUT OF DRIVE. *TR

10/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

CAR SIMPLY STARTED TO SHAKE, A WRENCH WARNING LIGHT CAME ON AND CAR RAPIDLY DECELERATED. COMPLETE LOSS OF ABILITY TO ACCELERATE CAR, AS IF THROWN INTO NEUTRAL. ONLY WAY TO CORRECT IS TO STOP AND RESTART THE CAR. THIS NOW HAPPENS EVERY TIME I DRIVE THE CAR - NO MATTER THE SPEED. CAR HAS BEEN GOING 65 MPH AND SHUT DOWN. *TR

10/01/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE TRAVELING TO WORK VEHICLE LOST ALL POWER. NEARLY REAR ENDED AS THERE WAS NO PLACE TO PULL OF AS CAR COASTED TO A STOP. LOOKED ONLINE TO SEE IF THIS IS A PROBLEM WITH THIS CAR AS I PURCHASED IT 4 MONTHS AGO. NUMEROUS COMPLAINTS AND CLOSE CALLS REPORTED. THE THROTTLE BODIES ARE ON BACKORDER AS THERE ARE SO MANY FAILURES BEING REPORTED. THIS A SERIOUS PROBLEM AND WILL LEAD TO ACCIDENTS. *TR

09/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,700.

09/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/27/2013
Crash: No
Fire: No
Summary

DRIVING AT A CONSTANT SPEED OF 45MPH WHEN MY CAR IDLES OUT, LOSE CONTROL OF GAS PEDAL FUNCTION (ACCELERATION) WHILE MAKING A RIGHT TURN ON A RED LIGHT. (ONCOMING TRAFFIC COMING FROM THE LEFT DRIVER-SIDE. WRENCH ICON COMES ON MY INSTRUMENT PANEL. CARE BEGINS TO STUTTER AND SHAKE,I STILL CAN NOT USE MY GAS PEDAL. I TURN THE CAR OFF AND BACK ON IN THE MIDDLE OF THE ROAD (THINGS RESET AND ARE FINE). THERE IS A DEFECTIVE THROTTLE BODY PART THAT NUMEROUS OTHER FORD FUSIONS ARE HAVING, YET NO RECALL HAS BEEN MADE? MY CAR HAS VERY LOW MILES FOR IT'S YEAR AND SHOULD NOT BE EXPERIENCING THIS ISSUE. I COULD HAVE BEEN SERIOUSLY INJURED. *TR

09/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

MY CAR STALLED ON A BUSY HIGHWAY (21 N). LUCKILY I WAS IN THE RIGHT LANE AND COULD COAST OFF TO THE SIDE. I TURNED MY CAR OFF AND THEN BACK ON AND IT WAS FINE. IT HAPPENED TWO MORE TIMES; ONE WHILE GOING TO WORK AND YESTERDAY WHEN DROPPING MY ELDERLY MOTHER OFF AT HER HOME. I WAS AFRAID TO DRIVE THE HIGHWAY TO WORK AS THERE IS A LOT OF CONSTRUCTION AND NOWHERE TO TURN OFF THE ROAD SHOULD IT HAPPEN AGAIN. I AM NOW SITTING AT THE FORD SHOP AND THEY TELL ME IT IS THE THROTTLE BODY AND WILL COST $560 TO FIX. THIS CAR IS BARELY THREE YEARS OLD AND I AM A LITTLE DISAPPOINTED TO FIND THAT THERE HAVE BEEN SO MANY COMPLAINTS ABOUT THIS PARTICULAR PART WITHOUT A RESOLUTION. I NO LONGER FEEL SAFE DRIVING IN MY CAR. *TR

09/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

GOING DOWN HIGHWAY AT ABOUT 50 MPH WHEN THE CAR JUST SEEMED AS IF IT WAS NOT GETTING ANY GAS. THE GAS PEDAL WOULD NOT WORK. SECOND TIME PULLING OUT AFTER STOPPING AT STOP SIGN AND WHEN PULLED OUT IN THE MIDDLE OF THE ROAD IT STALLED OUT AGAIN, TRIED PUSHING GAS PEDDLE TO MAKE IT GO AND FELT AS IF THE GAS PEDDLE WAS NOT WORKING AT ALL. *TR

09/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

LAST YEAR I HAD BOUGHT ONE (2010 SEL) THAT SUDDENLY STARTED LOSING POWER ON THE HIGHWAY. A VERY DANGEROUS SITUATION. THE CAR WAS OUT OF WARRANTY SO I HAD TO PAY $500 IN REPAIRS TO REPLACE A THROTTLE BODY. UPON DOING RESEARCH THIS IS A KNOWN AND VERY DANGEROUS ISSUE FOR THE FORD FUSION AND THEY HAVE DONE NOTHING TO CORRECT IT. FAST FORWARD TO 2013, I PURCHASED MY SECOND FORD FUSION ABOUT 1.5 MONTHS AGO. LAST WEEK THE SAME ISSUE STARTED YET AGAIN,THIS CAR HAD MUCH LESS MILES, A MUCH MORE UPGRADED VERSION, AND WAS BOUGHT IN AN ENTIRELY DIFFERENT STATE YET THE SAME DANGEROUS ISSUE OCCURRED. I HAD TO ONCE AGAIN PAY TO HAVE THIS KNOWN DEFECTIVE PART REPLACED. I BELIEVE THAT THIS IS A KNOWN FORD ISSUE AND IT IS VERY DANGEROUS, AND AS I CONSUMER I SHOULD NOT HAVE TO PAY FOR THIS, AND I WOULD LIKE MY MONEY REFUNDED. I ALSO THINK THAT THIS IS A WELL KNOWN FORD ISSUE, SUCH THAT NO ONLY DO DEALERSHIPS STOCK THESE SPECIFIC PARTS, THEY CREATED A SPECIFIC TEST FOR IT, AND FORD MOTOR COMPANY SHOULD BE HELP RESPONSIBLE. ONE SHOULD NOT HAVE TO BE SCARED THAT THEY WILL DIE ON THE HIGHWAY FROM THE CAR CUTTING OFF WITHOUT WARNING. IT IS UNACCEPTABLE. I WOULD LIKE EITHER ALL MY MONEY REFUNDED OR THE MONEY I PAID THIS TIME. I HAVE CALLED FORD BOTH TIMES AND COMPLAINED AND OPENED CASES, BUT THEY HAVE BEEN IGNORED. I APPRECIATE ANY HELP WITH THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/30/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING APPROXIMATELY 70 MPH IN THE LEFT LANE ON I-40 WHEN I HEARD A NOISE AND THEN REALIZED THAT I HAD ABSOLUTELY NO THROTTLE RESPONSE. I ALSO NOTICED THAT THE ORANGE WRENCH LIGHT ILLUMINATED ON THE DASHBOARD. THIS WAS ESPECIALLY FRIGHTENING AND DANGEROUS GIVEN THE FACT THAT I WAS DRIVING DURING A TIME OF HIGH-VOLUME TRAFFIC, AND THERE WERE CARS BEHIND ME ALSO GOING 70 MPH. THANKFULLY, I WAS ABLE TO PULL OVER TO THE SHOULDER WITHOUT ENDANGERING MYSELF OR OTHER DRIVERS. UPON REACHING THE SHOULDER, I REALIZED THAT THE CAR WAS BUCKING AND SURGING, AND I TURNED OFF THE ENGINE. A FEW MINUTES LATER, I ATTEMPTED TO RESTART THE CAR AND CONTINUE DRIVING, BUT UPON ACCELERATING TOWARDS HIGHWAY SPEEDS, THE SAME PROBLEM OCCURRED, AND I MOVED BACK ONTO THE SHOULDER. I HAD MY VEHICLE TOWED TO THE DEALERSHIP, AND AFTER INSPECTING THE VEHICLE MY SERVICE REPRESENTATIVE INFORMED ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEY ALSO INFORMED ME THAT THERE HAVE BEEN SO MANY ISSUES WITH THIS PARTICULAR PART, THAT IT IS ON BACK ORDER WITH FORD ON A NATIONAL SCALE. QUITE FRANKLY, I'M APPALLED THAT FORD HAS YET TO ISSUE A RECALL ON THIS PART, AND I'M AFRAID IT WILL ONLY OCCUR AFTER SOMEONE IS SERIOUSLY INJURED AS A RESULT OF THEIR DEFECTIVE THROTTLE BODY. I FIND THIS EXTREMELY DISHEARTENING, AND I WOULD LIKE AN EXPLANATION FROM FORD AS TO WHY THEY HAVE NOT ISSUED A RECALL. *TR

09/28/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE STALLED AND CHECK ENGINE LIGHT CAME ON. DEALER IDENTIFIED PROBLEM AS FAULTY THROTTLE BODY, AND REPLACED IT. IT WAS NOT COVERED BY POWERTRAIN WARRANTY. *TR

09/27/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS DRIVING AT 70 MPH ON THE HIGHWAY WHEN ALL OF A SUDDEN MY VEHICLE ESSENTIALLY STALLED. THE ENGINE STILL APPEARED TO BE RUNNING (MINIMAL RPMS), BUT I COULDN'T ACCELERATE, SO THE SLOWDOWN TO A CRAWL WAS RATHER DRAMATIC. I WAS ABSOLUTELY LUCKY I WAS NOT INJURED AS I WAS NEARLY CLIPPED BY AN 18-WHEELER AS I ATTEMPTED TO PULL TO THE SIDE OF THE HIGHWAY. THE WRENCH-SHAPED LIGHT CAME ON, WHICH I HAD NEVER SEEN BEFORE. I HAD MY VEHICLE TOWED, BUT WHILE WAITING ON THE SIDE OF THE HIGHWAY MY BATTERY SHORTED OUT. THE NEAREST FORD DEALERSHIP (WILLIS FORD OF SMYRNA, DELAWARE) WAS NOT ABLE TO GET ANY "CODES" FROM THE TEST THEY RUN. SO ALL THEY ENDED UP DOING WAS REPLACING MY BATTERY. I PICKED MY CAR UP THE FOLLOWING AFTERNOON AND IT SEEMED FINE. HOWEVER, THE NEXT MORNING (THE FIRST INCIDENT HAPPENED ON THE 4TH, THE SECOND ON THE 6TH), THE SAME THING HAPPENED. ALBEIT I WAS ONLY DRIVING ABOUT 50MPH. ONCE AGAIN, THE WRENCH LIGHT CAME ON. THE FORD DEALERSHIP IN DOVER, DELAWARE (WINNER FORD) ALSO COULD NOT GET THE CODE. BUT AFTER MY RESEARCH AND EXPLANATIONS, THEY WERE IN ROUGHLY 80% AGREEMENT THAT IT WAS THE THROTTLE BODY, SO WITH MY PERMISSION THEY REPLACED IT. THAT WAS ON THE 11TH OR 12TH. THEY HAD KEPT IT FOR A COUPLE OF DAYS AND DROVE IT THEMSELVES TO TRY AND GET THE SITUATION TO REPLICATE, WHICH THEY COULDN'T DO. SINCE IT HAS BEEN REPLACED, IT HAS NOT HAPPENED. I DON'T KNOW WHAT TO EXPECT OF THIS PROCESS, BUT KNOWING THAT THERE'S AN INVESTIGATION MAKES ME FEEL A LITTLE LESS CRAZY. *TR

09/27/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DRIVING ON ROADWAY MAKING A TURN WHEN CAR BEGAN TO BUCK & STALL OUT. CAR WOULD NOT GO OVER 1000 RPM. GAS PEDAL WOULD NOT RESPOND. CAR WOULD NOT GO OVER 5MPH. MADE IT TO A PARKING LOT. CALLED A TOW TRUCK & HAD THE CAR TOWED TO DEALERSHIP. THEY CALLED & LET ME KNOW THAT THE THROTTLE BODY WAS DEFECTIVE & HAD TO BE REPLACED. CAR JUST HAS 66,000 MILES LUCKILY WE WEREN'T ON THE HIGHWAY WHEN THIS OCCURRED COULD HAVE HAD AN ACCIDENT. *TR

09/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

THE RPMS ON THE CAR SURGED AND THEN THAT CAR SHUT OFF, AND WOULD ONLY STAY RUNNING FOR 15 SECONDS AFTERWARD. THE AUTOSHOP IS HAVE TO REPLACE THE THROTTLE BODY. *TR

09/27/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/19/2013
Crash: No
Fire: No
Summary

THE CAR STALLED IN THE MIDDLE OF AIRPORT TRAFFIC. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT. IT OCCURRED AGAIN ON THE FL TURNPIKE TRAVELING AT 75 MPH. WE NO LONGER DRIVE ON THE HIGHWAYS AND IT HAS HAPPENED 3 MORE TIMES. RESEARCH SAYS IT IS THE THROTTLE POSITION SENSOR, AND THE ONLY FIX IS TO REPLACE THE THROTTLE BODY. *TR

09/27/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Summary

TRAVELING ON A LOCAL INTERSTATE AT 70MPH IN TRAFFIC, THE CAR SUDDENLY LOST POWER, THE ENGINE WENT TO IDLE AND WOULD NOT ACCELERATE OR MAINTAIN SPEED. THE ENGINE WAS STILL RUNNING. AS I WAS RAPIDLY LOSING SPEED, I HAD TO GET TO THE RIGHT SHOULD TO PULL THE CAR SAFELY OUT OF TRAFFIC. THE EXACT SAME LOSS OF ENGINE POWER OCCURRED LESS THAN 24 HOURS EARLIER WHILE WAITING TO TURN IN THE MIDDLE OF AN INTERSECTION. THESE ARE THE FIRST 2 INCIDENTS, BUT OCCURRED VERY CLOSE TOGETHER. *TR

09/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE THAT WAS FOLLOWING THE CONTACT'S VEHICLE TO ABRUPTLY TURN TO AVOID CRASHING INTO THE CONTACT HOWEVER, THE SECOND VEHICLE BECAME INVOLVED IN A CRASH AS A RESULT. THE CONTACT'S VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY ACTUATOR CONTROL SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ONE YEAR LATER BUT THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS 60,000, AND THE CURRENT MILEAGE WAS 75,500.

09/27/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2013
Crash: No
Fire: No
Summary

I PURCHASED MY FORD FUSION AT A DEALERSHIP THREE DAYS AGO. YESTERDAY I WAS DRIVING MY CAR HOME FROM WORK AND SUDDENLY I LOST THE ABILITY TO ACCELERATE, AND AN ORANGE WRENCH POPPED UP ON MY DASHBOARD. MY CAR STARTED TO SPUTTER SO I HAD TO COAST TO THE SIDE OF THE ROAD AND SHUT DOWN. WHEN I WENT TO START IT BACK UP AT SPUTTERED BUT STARTED AGAIN. THIS HAPPENED ONE MORE TIME ON MY TRIP HOME. BOTH TIMES I WAS NEARLY REAR-ENDED. UPON RESEARCHING THIS ISSUE I'VE NOTICED THAT THIS IS A RECURRING PROBLEM. WHAT I HAVE NOT COME TO UNDERSTAND IS WHY YOU HAVE NOT RECALL WHATEVER PART IS CAUSING THIS. TO SAY I'M DISAPPOINTED IS AN UNDERSTATEMENT. THIS IS EXTREMELY DANGEROUS AND I REALLY HOPE THAT IT DOESN'T TAKE SOMEBODY GETTING KILLED FOR THIS PART TO BE RECALLED. *TR

09/26/2013
Components: WHEELS
Incident Date: 09/25/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A BRAKE INSPECTION, SHE WAS ADVISED THAT THE WHEELS LUG NUTS WERE CORRODED. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 11V574000 (WHEELS). THE VEHICLE WAS REPAIRED AND THE LUG NUTS WERE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 59,880.

09/26/2013
Components: POWER TRAIN
Incident Date: 09/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY DAUGHTER WAS DRIVING HOME FROM WORK IN TRAFFIC IN THE USED VEHICLE WE BOUGHT HER 3 DAYS AGO. THE VEHICLE BEGAN TO SPUTTER THEN LOST POWER ,YELLOW WRENCH LIGHT CAME ON, PRESSING GAS PEDAL DID NOTHING SHE WAS ALMOST REAR ENDED. PULLED OVER TO SIDE OF ROAD TURNED OFF CAR AND TURNED IT BACK ON WRENCH LIGHT WAS GONE CAR STARTED UP. DROVE A FEW MORE MILES SAME THING HAPPENED SHE HAD TO PULL OVER AGAIN TURN IT OFF AND RESTART. I LOOKED UP THE PROBLEM ONLINE AND FOUND MANY, MANY POSTS ON THIS ISSUE. IT IS A THROTTLE BODY ISSUE. FORD NEEDS TO DO A RECALL! *JS

09/26/2013
Components: POWER TRAIN
Incident Date: 09/26/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,300.

09/26/2013
Components: POWER TRAIN
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS TRYING TO ENTER I-77 FROM THE ENTRANCE RAMP WHEN THE VEHICLE LOST POWER AND A WRENCH APPEARED ON MY DASH LIGHTS. I PULLED TO THE SIDE OF THE RAMP AND TURNED THE ENGINE OFF. IN A FEW MINUTES I RESTARTED THE ENGINE AND IT RAN FINE. I DID SOME RESEARCH AND DISCOVERED THAT FORD HAS A SEVERE PROBLEM WITH THE THROTTLE BODIES ON THIS ENGINE (I-4). THIS IS A DANGEROUS SITUATION, IF I HAD BEEN ON THE BUSY INTERSTATE I WOULD PROBABLY HAVE BEEN RUN OVER. I CONTACTED THE LOCAL FORD DEALER AND THEY SAID THAT THE THROTTLE BODY WAS PROBABLY THE PROBLEM AND IT WASN'T COVERED UNDER WARRANTY. THEY QUOTED ME A PRICE BETWEEN $500.00 AND $700.00 TO REPLACE IT. I PURCHASED THE PART MYSELF FOR UNDER $200.00 AND REPLACED IT MYSELF IN ABOUT 15 MINUTES. FORD NEEDS TO CORRECT THIS PROBLEM BEFORE SOMEONE GETS KILLED. *JS

09/26/2013
Components: POWER TRAIN
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

I WAS ON THE HIGHWAY GOING ABOUT 60MPH WHEN MY CAR(2010 FORD FUSION) WOULD NOT ACCELERATE AT ALL AND IMMEDIATELY CUT-OFF.,I HAPPEN TO BE IN THE SLOW LANE OF THE HIGHWAY I TRIED STARTING IT BACKUP AND IT DID ENOUGH TO COAX IT TO THE SHOULDER, BUT WHEN I TRIED TO GIVE IT SOME GAS IT CUT OFF AND WOULD NOT START. I HAD IT TOWED AND DISCOVERED THE THROTTLE BODY UNIT WENT OUT AND NEEDED REPLACING. ALL OF THIS HAPPEN WITH NO WARNING NO NOISE,NO LIGHTS COMING ON,NOTHING, THE CAR JUST CUT OFF. IT WAS VERY SCARY BEING ON THE HIGHWAY AND YOUR CAR TURNING OFF WITH NO WARNING, AND UNEXPECTED OUT OF POCKET EXPENSE BECAUSE MY CAR WAS OUT OF WARRANTY (39,571 MILES). TO DISCOVER THIS IS A PROBLEM FOR MANY FORD OWNERS AN FORD WON'T DO A RECALL IS VERY FRUSTRATING, AND I'M STILL AFRAID TO DRIVE ON THE HIGHWAY IN MY CAR EVEN THOUGH IT HAS BEEN REPAIRED, A TERRIFYING EVENT IN MY LIFE. *JS

09/25/2013
Components: POWER TRAIN
Incident Date: 09/25/2013
Crash: No
Fire: No
Summary

THROTTLE BODY WENT OUT ON CAR. CAR ALL OF THE SUDDEN JUST STOPPED ACCELERATING AND WOULD ACCELERATE ANY MORE. THE "WRENCH" LIGHT CAME ON. 2010 AWD FORD FUSION SEL *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 09/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING THE THROTTLE STOPS WORKING (NO RESPONSE) AND THE ENGINE GOES INTO IDLE AND DISPLAYS WRENCH SYMBOL ON DASHBOARD. WHEN YOU PULL OVER (IF POSSIBLE) AND SHUT ENGINE OFF AND RESTART IT RESETS AND WORKS FINE. AT FIRST THIS WAS INTERMITTENT BUT ON MY 25 MILE COMMUTE TO WORK IT HAPPENED ABOUT 8-10 TIMES LEAVING ME STALLED IN DANGEROUS SITUATIONS ON HIGHWAYS AND IN MIDDLE OF INTERSECTIONS WITH NO SAFE PLACE TO PULL OVER. I WAS TOLD BY FORD DEALER THAT IT IS A KNOWN PART FAILURE AND THEY DON'T EVEN HAVE ANY REPLACEMENTS ON SHELF TO REPAIR AND THAT FORD MIGHT BE LOOKING TO REPLACE THROTTLE BODY AND RECALL BUT DID NOT AN ANSWER AT THIS TIME. FORD IS LEAVING THEIR CUSTOMERS IN VERY DANGEROUS SITUATIONS AND POSSIBLE LAWSUITS IF NOTHING IS DONE. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I HAVE A 2010 FORD FUSION THAT HAS BEEN STALLING THE LAST MONTH OR 2.. IT HAS DONE THIS 12 TO 15 TIMES NOW.. AT ONE TIME IT ALMOST CAUSED AN ACCIDENT.. CODE SHOWS IT TO BE THE THROTTLE BODY... FORD WANTS ME TO PAY OUT OF POCKET TO FIX THE SAFETY ISSUE!!..I GUESS PEOPLE NEED TO GET KILLED BEFORE ANYTHING IS DONE!.. AND LATEST PROBLEM THE TRANS HAS BEEN ACTING FUNNY?.. I FEEL LIKE MY MONEY ON THIS CAR AS BEEN STOLEN .. SORRY FORD THIS IS MY LAST CAR FROM YOU.. *JS

09/24/2013
Components: STEERING,POWER TRAIN,AIR BAGS
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE STEERING WHEEL BECAME EXTREMELY LOOSE, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 56,000. UPDATED 10/29/13*LJ THE CONSUMER STATED THE WARNING LIGHT FOR THE THROTTLE BODY ILLUMINATED. THE THROTTLE BODY WAS REPAIRED BUT THE FAILURE RECURRED. THE AIR BAG LIGHT ILLUMINATES PERIODICALLY. UPDATED 10/30/2013 *JS

09/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: KMHDU46D89U******
Summary

AS I WAS DRIVING ON THE FREEWAY IN THE MIDDLE LANE, MY ACCELERATOR PEDAL STOPPED WORKING. I WAS ABLE TO SWERVE BETWEEN OTHER CARS TO GET TO THE RIGHT LANE SHOULDER WHERE I WAS ABLE TO STOP AND SHUT IT OFF. I SAT FOR A MINUTE AND THE CAR STARTED BACK UP FINE AND WENT ON. THIS AGAIN HAPPENED 2 DAYS LATER FROM THE LEFT LANE DURING RUSH HOUR TRAFFIC, A LOT MORE DANGEROUS. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 09/23/2013
Crash: No
Fire: No
Summary

CAR STALLED OUT WHILE ON CRUISE AND WAS SHAKING UNTIL I AT IDLE. THIS HAPPENED ALL WITHOUT WARNING. TOOK TO DEALER AND WAS TOLD IT IS THE ELECTRONIC THROTTLE BODY. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

INCIDENT # 1 - I WAS PULLING AWAY FROM A STOP SIGN AND NOTICED THAT MY CAR HAD NO POWER AND IT WAS JUST CHUGGING SO TO SPEAK, I PRESSED THE GAS PETAL TO THE FLOOR AND HAD NO POWER. THERE WAS A SIDE STREET CLOSE I CHUGGED INTO THIS STREET. I WAITED A FEW MINUTES AND IT STARTED AS NORMAL. INCIDENT #2 - THREE (3) DAY AFTER ABOVE INCIDENT #1, I WAS PULLING OUT OF A RESTAURANT PARKING LOT ONTO A BUSY HIGHWAY AND MY CAR TOTALLY LOST POWER, THERE WAS ANOTHER EXIT TO THE RESTAURANT I CHUGGED INTO THAT EXIT. I WAITED A FEW MINUTES AND IT STARTED AS NORMAL. INCIDENT #3 - ONE (1) DAY AFTER ABOVE INCIDENT #2, I WAS ON AN INTERSTATE HIGHWAY, DRIVING 55 MPH AND I HEARD THE CAR POWER DOWN AND I HAD NO POWER AT ALL. I WAS IN A LANE WITHOUT A SHOULDER, JUST A CONCRETE DIVIDER. I CHUGGED OVER TO THE SMALL AREA BETWEEN THE HIGHWAY AND THE CONCRETE DIVIDER. I COASTED ON THIS AREA UNTIL I CAME TO THE END OF THE DIVIDER AND I TURNED THE KEY OFF AND CALLED MY HUSBAND, WE WERE ONCE AGAIN ABLE TO START IT AND IT WAS TAKEN TO A GARAGE AND LEFT FOR EVALUATION. THEY CHECKED OUT THE PROBLEM AND FOUND THIS WAS A KNOWN ISSUE OF THE THROTTLE BODY WITH THE FORD FUSION AND ADVISED US TO CALL THE DEALER (EDIE GILSTRAP MOTORS, SALEM, IN). OUR 3 YEAR 36,000 MILE WARRANTY HAD JUST EXPIRED IN AUGUST AND THE DEALER WOULD NOT HONOR IT, EVEN THOUGH THEY SAID IT WAS A KNOWN SAFETY ISSUE OF THE "THROTTLE BODY". *LN UPDATED 12/31/2013 *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE BEGAN TO LUNGE FORWARD AND SHUTTER BEFORE PROCEEDING TO STALL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE CONTINUED TO RECUR INTERMITTENTLY. THE CONTACT DISCOVERED THAT THE THROTTLE BODY WAS DEFECTIVE AND REPLACED THROTTLE BODY HIMSELF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *JS

09/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

STARTING IN JUNE 2013 MY VEHICLE BEGAN STALLING AS I WAS DRIVING. THE FIRST TIME I WAS DRIVING ON I95 AT 70 MPH WHEN THE ENGINE STALLED AND DECELERATED RAPIDLY. I HAD TO GET TO THE SIDE OF THE ROAD AS I COULD AND TURN THE CAR OFF, TURN IT BACK ON. BY THE TIME I GOT IT FIXED ON SEPTEMBER 23, 2013 IT WAS HAPPENING UP TO 10 - 20 TIMES PER DAY! I TOOK THE CAR TO THE DEALER BUT BECAUSE THE BASIC WARRANTY EXPIRED, THE REPAIRS WERE MY RESPONSIBILITY. I WENT ON LINE AND SAW THAT THERE ARE A LOT OF FORD OWNERS HAVING THE SAME PROBLEM. I NOW HAVE PAID AND MY VEHICLE IS FIXED BUT THIS IS A LIFE AND DEATH SITUATION AND NEEDS TO BE TAKEN SERIOUSLY. SOMEONE IS GOING TO DIE - I HAVE ALMOST BEEN REAR ENDED SO MANY TIMES DUE TO THIS PROBLEM AS WELL AS IT STALLING DURING A LEFT HAND TURN WHERE I HAD TO TURN IT OFF IN THE MIDDLE OF AN INTERSECTION AND TURN IT BACK ON. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

IT FIRST STARTED ON THE HIGHWAY DOING 75MPH. MY CAR JERKED AND WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND SHUT OFF MY CAR, TURNED IT BACK ON AND IT WORKED FINE FOR ABOUT A MONTH. NOW IT HAPPENS MUCH MORE FREQUENTLY, IT GOES ABOUT 100 FEET BEFORE REPEATING BUT NOW MY CHECK ENGINE LIGHT IS ON, THE WRENCH LIGHT COMES ON, AND MY CARS SHAKES WHEN I STOP AND PULL OVER. I GOT THE CODE CHECKED AND IT SAYS IT'S THE THROTTLE BODY PLATE GETTING STUCK, I HAVE TRIED CLEANING IT ALREADY WITH THROTTLE BODY CLEANER AND IT HASN'T HELPED AT ALL. I HAVE SEEN MANY POSTS ABOUT THIS HAPPENING. NOT SAFE TO DRIVE WHEN MY CAR SHUTS DOWN IN THE MIDDLE OF A HIGHWAY OR ROAD. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

WHILE LEAVING WORK, THE RPMS DROPPED DRASTICALLY AND THE CAR BEGAN TO LOSE ACCELERATION QUICKLY AND SLOWED DOWN TO 0. I TURNED THE CAR OFF AND RESTARTED IT, THINKING THAT IT REALLY WAS TIME FOR A TUNE-UP. IT RAN FINE FOR ABOUT 15 MILES WHILE ON THE EXPRESSWAY. SHORTLY AFTERWARDS, WHILE STILL DRIVING HOME FROM WORK, THE SAME ISSUE HAPPENED. I WAS ON A VERY BUSY ROAD UNDER HEAVY CONSTRUCTION. THE CAR LOST ACCELERATION, SLOWED DOWN TO 0 AND BEGAN RUNNING VERY ROUGH. THERE WAS NO SHOULDER TO USE DUE TO THE CONSTRUCTION AND THE BARRICADES ON BOTH SIDE OF THE ROAD. THE CAR CAME TO A COMPLETE STOP IN THE ROAD WITH RUSH HOUR TRAFFIC BEEPING THEIR HORNS BEHIND ME. HAD TO SHUT THE CAR OFF AND RESTART IT, PAINFULLY CHUGGING MY WAY PAST THE CONSTRUCTION ZONE TO WHERE I COULD FINALLY PULL OFF ON THE SHOULDER OF THE ROAD. TURNED OUT TO BE THE "THROTTLE BODY". I HAD TO REPLACE IT WHICH WAS NOT CHEAP. I LOVE MY CAR, WE ARE PRO FORD; BUT WHILE RESEARCHING THIS PROBLEM, AND AFTER SEEING ALL THE OTHER PEOPLE ON BLOGS THAT HAVE HAD THE EXACT SAME PROBLEM AS MY CAR, I WAS SHOCKED THAT THERE IS STILL NOT A RECALL ON THIS PART AND FELT I HAD TO FILE A COMPLAINT. IT IS CLEARLY A DEFECTIVE PART THAT IS PUTTING PEOPLE IN DANGER. TO LOSE ACCELERATION ON A LARGE CITY'S 8 LANE EXPRESSWAY IN RUSH HOUR WHILE PEOPLE ARE DRIVING 80 MPH + IS EXTREMELY DANGEROUS. REALLY GLAD I MADE IT TO THE HIGHWAY BEFORE THE THROTTLE BODY TOTALLY QUIT WORKING AND THAT I DID NOT HAVE THE GRANDCHILDREN WITH ME AT THE TIME! *JS

09/24/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRAVELING ON I-95 AT HIGHWAY SPEED IN THE LEFT-MOST LANE, THE RPM DROPPED OFF DRAMATICALLY AND HOVERED AROUND 1,000 RPM. THE CAR DID NOT RESPOND TO MY PRESSING THE GAS PEDAL. THE CAR NEVER STOPPED RUNNING COMPLETELY BUT WOULD NOT RUN PAST 1500 RPM (APPX.). I PULLED OFF THE SIDE OF THE ROAD, TURNED THE CAR OFF, PUT IT IN PARK, AND RESTARTED THE VEHICLE. IT STARTED FINE, RAN FOR APPX. 2 MILES, AND DID THE SAME THING AGAIN ON 2-3 MORE OCCASIONS. ON ONE OCCASION, IT DIDN'T MAKE IT MORE THAN 20 YARDS. I WENT TO THE NEAREST FORD DEALER (LESS THAN APPX. 5 MILES FROM WHERE THE PROBLEM FIRST BEGAN) AND WAS TOLD THE THROTTLE BODY NEEDED TO BE REPLACED AFTER A DIAGNOSTIC TEST WAS PERFORMED. I WAS NOT INFORMED OF THE ONGOING INVESTIGATION OR FORD'S KNOWLEDGE OF THE PROBLEM WHEN I ASKED WHY THE THROTTLE BODY NEEDED TO BE REPLACED. GIVEN THE AGE OF THE CAR AND THE FACT THAT I HAD LITTLE CHOICE BUT TO AGREE TO THE REPAIR,I ASKED TO KEEP THE OLD THROTTLE BODY AND HAVE IT IN MY POSSESSION. I WAS FIRST ADVISED THAT THERE WOULD BE A CORE CHARGE TO KEEP THE THROTTLE BODY BUT WAS LATER TOLD THERE WAS NO CORE CHARGE AND WAS NOT ULTIMATELY REQUIRED TO PAY A CORE CHARGE. WHILE WAITING FOR THE REPAIR, I USED THE INTERNET TO RESEARCH THE MATTER AND FOUND SEVERAL ARTICLES REGARDING MORE THAN 700,000 FORDS INCLUDING MY MAKE AND MODEL. AFTER THE REPAIR WAS PERFORMED, I RAISED THE ISSUE WITH SOMEONE IN THE SERVICE DEPARTMENT BEFORE I PAID FOR THE REPAIR. I WAS TOLD I WOULD NEED TO PAY FOR THE REPAIR (APPX. $550) AND THERE WAS NO ACTIVE PROGRAM TO COVER THE REPAIR OR REIMBURSE ME AT THE TIME. BECAUSE I NEEDED TO RETURN TO WORK AND NEEDED MY CAR FOR WORK-RELATED TRAVEL IN A FEW DAYS, I PAID FOR THE REPAIR BUT WAS ASSURED IF A PROGRAM WAS INSTITUTED BY FORD TO COVER THE REPAIR, THE COST WOULD BE REFUNDED. *JS

09/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

21 AUG 2013 HEADING HOME FROM WORK AT 5:30PM. I PULLED UP TO THE TRAFFIC LIGHT THAT WAS 10 MILES FROM MY DESTINATION, LIGHT TURNED GREEN I ACCELERATED TO REACH THE ALLOTED SPEED FOR THE ROAD. 1/2 MILE DOWN THE ROAD THE CAR BEGAN TO SURGE, NO POWER TO THE ENGINE, RPMS WHERE NOT OPERATIONAL, CAR BEGAN TO SLOW DOWN, ENGINE AND WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OFF THE ROAD TO SAFETY. SAT FOR 10 MINUTES, TURNED THE VEHICLE OFF AND ON NUMEROUS TIMES THE ENGINE AND WRENCH LIGHT BOTH SHUT OFF AND THE CAR RAN FINE ALL THE WAY TO MY DESTINATION. 12 SEPTEMBER 2013, ON MY WAY TO FLORIDA ON INTERSTATE 10 AT SPEEDS OF 70 MPH ON A BUSY INTERSTATE THE CAR SURGED VIOLENTLY AND BEGAN TO SLOW DOWN LEAVING US TO DANGEROUSLY MOVE ACROSS LANES WITH NO THROTTLE RESPONSE TO GET TO THE SHOULDER OF ROAD TO GET TO SAFETY I SAT FOR 20 MINUTES, USING THE SAME REMEDY I WAS ABLE TO GET THE VEHICLE TO START AND RUN BUT THE ENGINE LIGHT REMAINED ON FOR THE REMAINDER OF THE TRIP. NO SHOPS WHERE OPEN TO RUN A DIAGNOSTIC TEST, I COULD NOT FIND OUT THE CODE THE VEHICLE WAS ALERTING ME IT HAD. 20 SEPTEMBER 2013 AT 1:30AM COMING BACK FROM FLORIDA NEARED A RED LIGHT TO STOP THE VEHICLE RAN FINE AT SPEEDS OF 60MPH STOPPED AT THE LIGHT AND PROCEEDED TO MAKE A LEFT TURN ON THE GREEN SIGNAL @ SPEEDS 10MPH THE VEHICLE STALLED, SURGED BADLY AND GAVE NO THROTTLE RESPONSE IN THE MIDDLE OF THE TRAFFIC LIGHTS, LEAVING US TO GRADUALLY TO STEER INTO AN OPENED LANE. THE CAR STARTED BACK UP A FEW TIMES STILL SURGING AND NOT SHOWING SIGNS OF DRIVING UNTIL I SHUT IT OFF FOR THE LAST TIME.

09/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I HAVE A 2010 FORD FUSION SE 2.5 AND MY CHECK ENGINE LIGHT CAME ON ALONG WITH A WRENCH LIGHT AND MY CAR WENT IN TO "LIMP MODE" AND MY CAR LOST POWER AS I WAS TURNING LEFT WITH TRAFFIC COMING RIGHT AT ME, I WAS BARELY ABLE TO MAKE IT ACROSS THE ROAD WITHOUT BEING HIT!

09/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

CAR WENT INTO "LIMP MODE", WITH WRENCH LIT UP ON DASH. COULD NOT GO OVER 5 MPH, AND THE CAR WAS SHUDDERING TERRIBLY. TOOK ALMOST A MONTH FOR FORD TO REPLACE DEFECTIVE THROTTLE BODY. THE SERVICE FOLKS INDICATED IT WAS AN "EPIDEMIC" ACROSS THE US, AND THE ISSUE WAS PART AVAILABILITY DUE TO THE NUMBER OF ISSUES.

09/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR SUDDENLY LOST POWER AND SPUTTERED AND THE WRENCH LIGHT CAME ON. HAPPENED 3-4 MORE TIMES, THEN TOOK TO A FORD DEALER AND IT WAS DETERMINED TO BE THE THROTTLE BODY AND WAS NOTIFIED THE PART WAS ON BACKORDER DUE TO MANY CARS HAVING THE SAME ISSUE. NOTIFIED FORD WITH NO RESULTS.

09/23/2013
Components: STEERING
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

I WAS TRAVELING APPROXIMATELY 45MPH WHEN THE POWER STEERING SERVICE LIGHT CAME ON AND THE WHEEL BECAME DIFFICULT TO TURN. I HAD TO MOVE OVER ONTO THE BIKE LANE OUT OF THE WAY OF ONCOMING TRAFFIC AND CAME TO A COMPLETE STOP. I COULD NOT TURN INTO A PARKING LOT BECAUSE THE WHEEL WAS IN THE LOCK POSITION. I THEN TOWED MY VEHICLE TO MY HOUSE AND CALLED THE DEALERSHIP WHERE IT HAD BEEN PURCHASED. THEY LOOKED UP THE VIN AND STATED THAT THERE HAD NOT BEEN ANY RECALLS, BUT ACCORDING TO THE INTERNET SEVERAL 2010-2012 FORD FUSIONS HAVE HAD THIS PROBLEM.

09/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

AS I WAS DRIVING THROUGH AN INTERSECTION TAKING A LEFT HAND TURN, MY CAR SLOWED DOWN AND WAS NO LONGER RESPONSIVE TO MY PUSHING THE GAS PEDAL. I HAD TO ROLL THROUGH THE INTERSECTION TO SAFETY AND FORTUNATELY ON COMING TRAFFIC WAS FAR ENOUGH AWAY THAT I WAS NOT HIT. I HAD TO TURN OFF MY CAR AND TURN IT BACK ON TO FIX THE ISSUE. I COULD HAVE BEEN SERIOUSLY INJURED. MY RESEARCH SHOWED ME THAT MANY OTHERS ARE SUFFERING FROM THIS DANGEROUS PROBLEM WHICH SEEMS TO STEM FROM THE THROTTLE BODY. I NEED THIS FIXED IMMEDIATELY SINCE THIS IS A MAJOR ISSUE BUT NO PLACE IS SELLING THIS PART. VERY CONCERNED ABOUT HOW THIS COULD TURN OUT FOR OTHERS

09/22/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING DOWN THE ROAD, THE CAR WILL SUDDENLY JERK AND THE CHECK ENGINE (WRENCH) LIGHT WILL COME ON AND I WILL IMMEDIATELY LOSE ALL ABILITY TO ACCELERATE. AFTER PULLING THE CAR OVER AND PUTTING THE CAR IN PARK, THE CAR BEGINS TO SHAKE UNTIL I TURN OFF THE CAR. WHEN I TURN THE CAR BACK ON, IT TAKES A MINUTE TO TURN OVER AND THEN DRIVES FINE UNTIL IT HAPPENS AGAIN.

09/22/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THROTTLE BODY FAILURE. CODES P2111 AND P2112

09/21/2013
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING 20MPH & SUDDENLY THE WRENCH LIGHTS TURNS ON & MY CAR SLOWS DOWN & STARTS SHAKING. I TURNED IT OFF. THEN WAITED A FEW SECONDS AND TURNED IT BACK ON. I STARTED DRIVING AGAIN AND WAS AT A RED LIGHT. ONCE IT TURNED GREEN, I STEP IN THE GAS I WAS AT MAYBE 10MPH WHEN MY CAR STARTS TO SLOW DOWN M STARTS SHAKING BADLY. I HAD MY 17 MONTH OLD WITH ME AND I'M JUST GLAD THIS HAPPENED BEFORE I ENTERED THE FREEWAY

09/21/2013
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS MERGING ONTO THE HIGHWAY AND WHEN I HIT APPROXIMATELY 65 MPH, I FELT THE LOSE MOMENTUM AND BY THE TIME I LOOKED DOWN, I WAS AROUND 55-60 MPH. I THEN TRIED TO GIVE IT GAS WHILE WATCHING MY RPM'S AND SAW THAT IT WAS ERRATICALLY JUMPING AROUND BETWEEN THE 1000 AND 1500 MARKS. SO I PULL OVER TO THE SHOULD AND OFF THE ROAD AND AS I START COMING TO A STOP, MY CAR BEINGS TO SHAKE VIOLENTLY. SO I THROW IT IN PARK AND IMMEDIATELY TURNED OFF THE CAR. AFTER ABOUT 10 MINUTES ON THE PHONE WITH THE CLOSEST FORD DEALER I KNOW, I TURN ON THE CAR AND IT'S RUNNING LIKE NOTHING EVER HAPPENED. HOWEVER, IT DID TAKE A LITTLE LONG TO START, LIKE AS IF THE BATTERY WAS ON THE VERGE OF DYING. I MANAGED TO GET MY CAR TO THE FORD DEALERSHIP WHERE I HAD THEM RUN A DIAGNOSTICS TEST ON IT AND SURE ENOUGH, THEY DIDN'T FIND A CODE. THEY EVEN HAD ME COME OUT AND WATCH THE TEST BE DONE, AND EVERYTHING WAS SHOWING A PASSING MARK.

09/20/2013
Components: POWER TRAIN
Incident Date: 09/19/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE AT 60 MPH, MY CAR STARTED TO DECELERATE. MY CAR DROPPED TO 1100 RPMS AND WAS UNRESPONSIVE TO THE ACCELERATOR. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BEFORE GETTING RAN OVER. THE CHECK ENGINE LIGHT WAS NOT ON, BUT THE WRENCH LIGHT WAS LIT UP. ONCE I TURNED OFF THE CAR FOR 3 SECONDS AND RESTARTED MY CAR, THE CAR STARTED TO WORK AGAIN. WHEN I CALLED THE DEALERSHIP THEY INFORMED ME THIS IS A COMMON PROBLEM, BUT NO RECALL HAS BEEN ISSUED AND ITS NOT PART OF THE POWER TRAIN WARRANTY. THE POWER TRAIN WARRANTY ON COVERS THE BLOCK, HEADS AND TRANSMISSION. THE COST TO HAVE THIS FIXED IS ABOUT $450. I NEVER EXPECTED TO BE DOING THIS TYPES OF REPAIRS ON A CAR WITH ONLY 39,500 MILES. *TR

09/20/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2013
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2010 FORD FUSION, WITH 43,000 MILES ON THE HIGHWAY PASSING A CAR, WHEN I EXPERIENCED A JERK AND COULD NO LONGER ACCELERATE. I LOOKED IN MY REARVIEW MIRROR TO SEE A CAR APPROACHING VERY QUICKLY. I WAS LUCKY THAT I WAS ONLY PASSING ONE CAR AND IT HAD ALREADY GOTTEN BY ME SO I PULLED BACK OVER AND COASTED TO THE SIDE OF THE ROAD. THERE WAS A WRENCH LIGHT ON. I TURNED CAR OFF, WAITED A MOMENT AND STARTED IT AGAIN. THE WRENCH WAS GONE. TOOK IT TO THE FORD DEALERSHIP AND NO CODES CAME UP. HOWEVER, THE ETB CHECK FOUND A FAULT. THE ELECTRONIC THROTTLE BODY WAS REPLACED. THIS IS SERIOUS PROBLEM THAT NEEDS TO BE CORRECTED IMMEDIATELY BEFORE SOMEONE IS INJURED OR KILLED. *TR

09/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE CONTACT DIAGNOSED THE VEHICLE AS HAVING A THROTTLE BODY FAILURE. THE CONTACT PERSONALLY REPAIRED THE VEHICLE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

09/19/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

CAR LOST ALL ENGINE POWER AND WOULD NOT ACCELERATE GOING DOWN THE INTERSTATE. CAR WAS JERKING AND SHAKING. THE CAR HAD A "WRENCH" LIGHT ON THE DASH. ENGINE CODES WERE P2111 AND P 2112. AFTER RESEARCHING ONLINE, THE ISSUE IS THE THROTTLE BODY. IT IS A SEALED UNIT AND MUST BE REPLACED. *TR

09/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/18/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 68,300. *TR

09/19/2013
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

I RECENTLY PURCHASED THE VEHICLE USED WITH 43,000 MILES ON IT. IN ORDER TO GET THE VEHICLE REGISTERED IN MY STATE I HAD TO HAVE AN EMISSIONS TEST DONE. AT SOME POINT DURING THE TEST THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM DETECTED A FAULT THAT DISABLED THE POWER STEERING. WHEN I GOT BACK IN THE CAR I HAD NO POWER STEERING AND THE TRIP COMPUTER LISTED THE FOLLOWING ERRORS: "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCED TRAC". I IMMEDIATELY TOOK THE CAR TO THE FORD DEALER WHERE THEY DIAGNOSED THE PROBLEM AS BEING AN INTERNAL ELECTRICAL ISSUE WITH THE EPS SYSTEM. THEY STATED THIS WASN'T AN ISSUE THAT COULD BE FIXED OTHER THEN REPLACING THE WHOLE POWER STEERING RACK. THE DEALER IS CHARGING $1,854.52 FOR THE JOB. I HAVE LOOKED UP THIS ISSUE ONLINE AND IT APPEARS THAT MANY PEOPLE HAVE HAD THIS HAPPEN WHILE DRIVING. I WASN'T DRIVING THE CAR AT THE TIME BUT THE TEST DID INVOLVE DRIVING THE CAR ON A DYNAMOMETER UP TO SPEEDS OF AROUND 60 MPH. IF THE SYSTEM FAILED THEN, IT COULD HAVE HAPPENED AT ANYTIME. I DON'T UNDERSTAND WHY THE SYSTEM SHUTS OFF AUTOMATICALLY WHEN IT DETECTS AN ISSUE. DRIVING THE CAR, AND SUDDENLY LOOSING POWER STEERING IS A SCARY CONCEPT. THESE SYSTEMS SEEM TO BE UNRELIABLE AND PUT THE PASSENGERS AND OTHER VEHICLES AT RISK. WHEN READING IN THE OWNERS MANUAL ABOUT THESE ERROR CODES IT STATES THAT THE SYSTEM WILL SHUT OFF WHEN IT DETECTS A FAULT. BUT THIS IS NOT A "NORMAL" PROBLEM FOR CARS. WITH A HYDRAULIC SYSTEM THIS WOULD NEVER HAPPEN. *TR

09/18/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

LOST ENGINE POWER WHILE DRIVING AND COULD NOT ACCELERATE OR MAINTAIN SPEED. ENGINE WAS STILL RUNNING HOWEVER. TURNED OFF CAR AND RESTARTED AND ACCELERATION WORKED LIKE NORMAL. THIS HAPPENED AGAIN TODAY (9/18/2013).

09/18/2013
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE ON MY WAY OUT OF TOWN FROM COLUMBIA, MO TO CHICAGO, IL ON 08/09/2013 WHEN THE FIRST THROTTLE PROBLEM STARTED. WHILE MY HUSBAND AND I WERE ON THE ROAD DRIVING 60MPH, THE WRENCH LIGHT CAME ON AND WHILE ON THE HIGHWAY THE CAR SLOWED ALL THE WAY DOWN WITH MY DOING IT. I HAD TO HURRY OVER TO THE SIDE OF THE HIGHWAY IN ORDER TO NOT GET INTO AN ACCIDENT. THE STATE TROOPER FOR MISSOURI PULLED BEHIND US TO FIND OUT WHAT THE PROBLEM WAS. WE DIDN'T KNOW SO WE LOOKED IN OUR HANDBOOK. THEN WE NOTICED THAT IT MEANS THAT THERE WAS A PROBLEM WITH THE THROTTLE AND TO SERVICE IT IF THE PROBLEM PERSIST. DURING THE WEEK OF 09/09/2013-0913/2013 WHILE MY HUSBAND WAS DRIVING THE SAME PROBLEM HAPPENED AGAIN. HE TOOK THE CAR TO THE FORD DEALERSHIP WHERE WE BOUGHT IT AND THEY STATED THAT THEY HAVE RECEIVED COMPLAINTS BUT NO RECALL ORDER. OUR MECHANIC ESTIMATED THE COST TO FIX THE THROTTLE ISSUE TO BE BETWEEN $500-$600. TODAY 09/18/2013 WHILE ON THE HIGHWAY TO GO TO WORK, THE CAR STALLED AND STOPPED ON ME 3 TIMES. I FIND THIS UNACCEPTABLE ESPECIALLY BECAUSE THIS HAS BEEN A CONSTANT COMPLAINT WITH OTHER OWNER OF THE VEHICLE AND NO RECALL OR REIMBURSEMENT HAS BEEN MADE AS OF YET.

09/18/2013
Components: ENGINE
Incident Date: 09/13/2013
Crash: No
Fire: No
Summary

THIS CAR HAS TO HAVE A RECALL .. BOTTOM LINE ! I WAS DRIVING ABOUT 15MPH IN THE CITY MAKING A LEFT HAND T URN AND THE CAR SHOOK VIOLENTLY AND SPUTTERD I HIT THE GAS AND NOTHING CHECK ENGINE LIGHT CAME ON ALONG WITH WRENCH .. SAT THER FOR 10 MIN RESTARTED CAR AND MADE IT HOME .. I HAVE NOT DRIVEN CAR SINCE !!!! AND TODAY IS THE 18TH .. SIMPLY TO SCARED !! AFTER READING ALL INFO ON LINE IM LEANING TOWARD THE ( THROTTLE BODY ) BUT THIS EXPENCE I HAVE TO PAY OUT OF POCKET DELARSHIP SAYS AROUND 5-6 HUNDRED DOLLARS THAT I DONT HAVE RIGHT NOW .. SO I HAVE TO WALK PAST A CAR THAT IM STILL PAYING ON TO GET ON THE BUS UNTIL I HAVE ENOUGH TO FIX ... FORD ( FIX OR REPAIR DAILY ) IS WHAT FORD STANDS FOR !!!!!

09/18/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

DRIVING ALL OF A SUDDEN CAR LOOSES POWER IN THE MIDDLE OF THE ROAD COULD OF CAUSED AN ACCIDENT IF AT THAT MOMENT THERE WERE OTHER CARS CLOSE BY WOULD NOT START UP RIGHT WAS AFRAID CALLED AAA FOR TOE BACK TO MY HOUSE THIS IS NOT WRIGHT IM GOING TO HAVE TO FIX IT BUT FORD SHOULD REIMBURST ME & NOW IM AFRAID TO DRIVE THIS CAR

09/18/2013
Components: ENGINE
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I WAS ON I 81 SOUTH NEAR STAUNTON VA, PASSING A LINE OF TRUCKS WITH A LINE OF CARS BEHIND ME WHEN THE ENGINE LOST ALL POWER. I WAS DOWN TO 10 MPH BEFORE I COULD GET TO THE SHOULDER AND PULL OFF THE ROAD, ALL THE TIME BRACING FOR AN 80 MPH IMPACT. THE ENGINE WAS STILL RUNNING AT IDLE, BUT WOULD NOT RESPOND TO THE THROTTLE AND THE WRENCH ICON DASH LIGHT WAS ON. I CUT OFF AND RESTARTED THE ENGINE, THE LIGHT WENT OUT AND IT RAN LIKE NOTHING HAD HAPPENED. I TOOK IT TO THE DEALER I BOUGHT IT FROM THE NEXT DAY, THEY CONFIRMED IT WAS THE THROTTLE BODY AND SAID IT WASN'T COVERED BY THE POWER TRAIN WARRANTY. THIS IS FRAUDULENT BECAUSE IT IS AN ENGINE PART, AND THE ENGINE IS PART OF THE POWER TRAIN. I ORDERED A REPLACEMENT OFF EBAY, AND CHANGED IT MYSELF. YOU ONLY HAVE REMOVE FOUR 8MM SCREWS AND THE ELECTRIC PLUG. I ENCOURAGE EVERYONE ELSE TO DO THE SAME. *JB

09/18/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS TURNING LEFT INTO A DRIVEWAY AND MY CAR LOST ACCELERATION BUT DID NOT QUIT RUNNING. I PULLED OVER TO THE SIDE OF STREET AND TURNED THE CAR OFF FOR A FEW MINUTES AND THE CAR STARTED BACK UP WITH NO PROBLEM. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WAS WRONG. IT HAPPENED AGAIN SAME DAY SAME THING. IT WORRIES ME THAT I MIGHT BE KILLED THE NEXT TIME. I CALLED THE FORD DEALERSHIP AND WAS TOLD THIS HAS HAPPENED TO SEVERAL OF THEIR CUSTOMERS BUT NO RECALLS ARE ON RECORD. THIS IS VERY DANGEROUS AND FORD SHOULD TAKE A CLOSE LOOK AT THIS BEFORE SOMEONE IS KILLED OR SERIOUSLY INJURED. *JB

09/18/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND HEARD WHAT SEEMED LIKE A LOUD POP AND RIGHT AWAY I NOTICED MY CAR LOSING POWER AND WHEN I HIT THE GAS THE SPEEDOMETER KEPT GOING DOWN. FORTUNATELY TRAFFIC WAS NOT TOO BAD AND I WAS ABLE TO PULL OFF THE ROAD AND CALL FOR A TRUCK TO TOW ME TO THE DEALERSHIP. WHEN THEY INSPECTED THE CAR THEY STATED THAT I NEEDED A NEW THROTTLE BODY. THE CAR GAVE ABSOLUTELY NO WARNING AND HAD IT BEEN IN DIFFERENT TRAFFIC CONDITIONS COULD HAVE CAUSED A SERIOUS ACCIDENT. *JB

09/18/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

AFTER TRAVELING ON THE HIGHWAY @ 60 MILES PER HR, THE CAR LOST ACCELERATION SPEED AND WAS SLOWING DOWN. THE CHECK ENGINE LIGHT AND A WRENCH WAS SHOWN ON THE DASH BOARD.THE CAR WOULD NOT WORK. AFTER I TURNED IT OFF AND WAS ABLE TO RESTART BUT NO SOONER IT HAPPENED AGAIN, UNABLE TO ACCELERATE. THIS HAPPENED TO ME A FEW WEEKS AGO ON MY WAY TO WORK. I WAS TRAVELING 40MPH WHEN I LOST POWER AND COULD NOT ACCELERATE. *TR

09/18/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

CAR IDLING ROUGH, ENGINE STALLS MULTIPLE TIMES WHEN AT IDLE OR SLOW (PARKING LOT) SPEEDS. MULTIPLE OCCURRENCES OVER SEVERAL DAYS. READ THAT IT WAS A VERY COMMON PROBLEM WITH THESE FORD FUSION CARS, BEING THE THROTTLE BODY. VERIFIED WITH MECHANICS. NO TROUBLE CODES GIVEN BY ON BOARD COMPUTER. SEVERAL DAYS LATER, ENGINE STALLED WHILE DRIVING ON THE INTERSTATE AT SPEEDS OF 65-70MPH. THIS HAS CONTINUED HAPPENING FROM TIME TO TIME, EVEN AFTER CLEANING OF THE THROTTLE BODY THAT IS ON NATIONAL BACKORDER. IDLE ISSUES ALSO CONTINUE. STILL NO TROUBLE CODES GIVEN BY THE ON BOARD COMPUTER. *TR

09/17/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

IN THE MIDDLE OF MY DRIVE HOME ON THE INTERSTATE AT 60MPH, THE CAR JUST SUDDENLY LOST THE ABILITY TO ACCELERATE. AS I PUT ON MY HAZARD LIGHTS AND BEGAN PULLING OFF TO THE SIDE OF THE INTERSTATE, THE CAR BEGAN MILDLY LURCHING. LUCKILY, I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND GET THE CAR STOPPED. I TURNED THE VEHICLE OFF AND RESTARTED A FEW MINUTES LATER TO FIND THE VEHICLE APPEARING TO BE COMPLETELY FINE. I GOT OFF OF THE INTERSTATE AT THE NEXT EXIT AND LUCKILY MADE IT SAFELY HOME. UPON TAKING THE CAR TO THE DEALERSHIP TO BE LOOKED OVER, I WAS TOLD THE THROTTLE BODY WAS "GUMMED UP" AND WOULD NEED TO BE REPLACED. I AM TOLD THAT THIS TYPE OF REPAIR IS NOT SOMETHING COMMONLY NEEDED TO BE DONE ON A CAR ONLY A FEW YEARS OLD WITH ONLY 56,000 MILES, AND THE SUDDEN LOSS OF ALL ABILITY TO SAFELY CONTROL THE CAR ON THE INTERSTATE IS AN EXTREME SAFETY CONCERN. *TR

09/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Summary

WHILE DRIVING UPON FOUR OCCASIONS, THE ENGINE STOPPED, RESULTING IN A LOSS OF SPEED AND PULLING OVER TO THE SIDE OF THE ROAD AMID TRAFFIC OR A DRIVING LANE CLOSEST TO THE CURB. I WAS UNABLE TO ACCELERATE, TURNED ON MY HAZARDS AND SLOWLY MANEUVERED TO A STOP. THE "WRENCH" LIGHT IMMEDIATELY ILLUMINATED, WHICH NORMALLY INDICATES A POWERTRAIN ISSUE; HOWEVER, DURING THE 4TH OCCASION, THE WRENCH LIGHT WENT OFF AND THEN THE "CHECK ENGINE" LIGHT ILLUMINATED. AFTER SPEAKING WITH SEVERAL SERVICE PERSONNEL MEMBERS AND RECEIVING GUIDANCE, IT HAS BEEN DETERMINED TO BE THE ELECTRONIC THROTTLE BODY. WHILE QUESTIONING MY VEHICLE'S SERVICE CONCERNS, I ENCOUNTERED ANOTHER INDIVIDUAL AT MY DEALERSHIP WITH THE SAME CAR AND ISSUE, WHICH WAS SOLVED BY REPLACING THE ELECTRONIC THROTTLE BODY. AFTER THE FIRST INCIDENT, I LET THE CAR REST FOR 5 MINUTES, STARTED THE CAR BACK UP WITH EASE AND WITHOUT THE SAME ISSUE FOR 7 DAYS. THE SUBSEQUENT INCIDENCES OCCURRED WITHIN A 3 HOUR PERIOD. ALTHOUGH NOT ON THE HIGHWAY EACH TIME, I FEARED A SEVERE ACCIDENT AND STUCK TO CITY STREETS. *TR

09/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHEN I DRIVE ON I26 IN NC GOING UP HILL. GAS PEDDLER JUST QUIT WORKING AND SLOW SPEED DOWN FAST. I WAS HURRY PULL OVER. DANG 18 WHEELER IS PISS OFF ME FOR FRONT OF TRUCK. THEY BLOW HORN LOUD WHICH I KNOW THEY MAD ME. I HAVE NO CHOICE TO PULL FRONT TRUCK BECAUSE THEY CAN SLOW DOWN. I NOT WANT CAR IN MIDDLE OF HWY. THAT SCARE ME. I TURN OFF FOR MIN TO CALM DOWN MY SELF. THEN I TRY START AGAIN AND GAS PEDDLER BACK WORKING. BUT NEXT DAY I WAS IN LOCAL STORE IT DID AGAIN SO I PULL OVER SIDE RD I DID HIT MAILBOX BECAUSE I CAN NOT SPEED UP. FORD DEALER ACT LIKE THEY NOT KNOW WHY. AFTER I READ WEBSITE LEARN THAT MANY OF 2010 FUSION HAVE SAME PROBLEM. I WENT BACK SHOW THE PRINT. HE SAY OHOH YEAH I KNOW THIS THEN SAY 400 DOLLAR CHANGE PART IN JUST 30 MIN. I REFUSE BUY BECAUSE HE LIE TO ME. WHAT CAN I DO? WHAT IS CORRECT PRICE? *TR

09/16/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2013
Crash: No
Fire: No
Vehicle Identification Number: NOT AVALIAB******
Summary

I WAS DRIVING ON 1-95 IN VIRGINIA IN THE LEFT LANE EARLY IN THE MORNING WITH MY CRUISE CONTROL SET. ALL OF A SUDDEN MY CRUISE CONTROL SHUT OFF AND MY CAR STARTED TO SLOW DOWN VERY FAST. I WAS LUCKY THAT NO ONE WAS BEHIND ME IN THE LEFT LANE OR ELSE I COULD HAVE BEEN IN AN ACCIDENT. AFTER SITTING ON THE SIDE OF THE HIGHWAY FOR A FEW MINUTES I RESTARTED MY CAR AND WAS ABLE TO DRIVE ON THE ROAD AGAIN. ABOUT 30 MINUTES LATER MY CAR DID THE SAME THING WHERE THE GAS PEDAL WOULDN'T WORK AND THE WRENCH LIGHT CAME ON. THE PART OF THE HIGHWAY DID NOT HAVE VERY MANY EXITS SO I HAD TO START MY CAR UP AGAIN IN ORDER TO MAKE IT TO AN EXIT WITH A FORD DEALERSHIP. ONCE AT THE FORD DEALERSHIP I LEFT MY CAR TO BE LOOKED AT THE NEXT DAY. THE FORD DEALERSHIP CALLED ME TO TELL ME IT WAS THE THROTTLE BODY AND IT WAS GOING TO BE $600. I WENT IN TO BUY THE PART TO TRY AND REPLACE IT MYSELF AND TOLD THE CAR DEALERSHIP THAT I WAS VERY UPSET BECAUSE MY CAR WASN'T EVEN 3 YEARS OLD YET AND THAT I WAS STILL PAYING ON MY LOAN. THE SUPERVISOR SAID THEY HAD SEEN THIS ISSUE ON OTHER FUSIONS AND WAS GOING TO ONLY CHARGE ME $300 FOR THE PART AND THEY WOULD HANDLE PAYING FOR THE LABOR COSTS. THIS IS A SERIOUS ISSUE THAT IS VERY DANGEROUS ESPECIALLY WHEN IT HAPPENS ON THE HIGHWAY. *TR

09/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE STALLED DURING MORNING TRAFFIC. PULLED TO SIDE AND RESTARTED. STALLED AGAIN. HAD TO GET CAR TOWED TO DEALERSHIP. THROTTLE BODY NEEDED TO BE REPLACED. *TR

09/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

AS I WAS EXITING RT. 35 TO INTERSTATE 75, A MAJOR TRAFFIC INTERCHANGE, MY 2010 FORD FUSION DIED AND I WAS FORCED TO PULL OVER TO A VERY SLIM BERM AREA TO SHUT IT OFF AND START IT BACK UP AGAIN. IT SEEMS THE THROTTLE BODY WAS "STUCK" AND IT HAD TO BE REPLACED. THIS WAS A VERY DANGEROUS SITUATION THAT I SHOULD NOT HAVE BEEN INVOLVED IN DUE TO SOMETHING FORD KNOWS IS AN ISSUE WITH FUSIONS. PLEASE ENCOURAGE A MANDATORY RECALL SO THAT LIVES ARE NOT LOST! I WAS FORTUNATE TO NOT HAVE CAUSED AN ACCIDENT BUT SOMEONE ELSE MAY NOT BE SO LUCKY. I WOULD HOPE THAT FORD WOULD NOT WANT ANY CASUALTIES ON THEIR CONSCIOUS AND WOULD FIX THIS KNOWN PROBLEM. *TR

09/16/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY CAR SUDDENLY LOST POWER AND TURNED OFF 3 TIMES IN THE PAST WEEK. THE FIRST TIME AT ABOUT 9PM I WAS DRIVING ON THE FREEWAY WHEN MY CAR SUDDENLY SHUT OFF GOING AT ABOUT 65 MPH. IT WAS SCARY AS THE CAR SEEMED TO JERK AND SWERVE BEFORE SHUTTING OFF. I HAD TO CRUISE OFF TO THE RIGHT BUT WITH TRAFFIC BLOWING BY SO FAST AND MY CAR DROPPING SPEED SUPER FAST I ALMOST GOT INTO A CAR ACCIDENT. I WAS ABLE TO TURN THE CAR BACK ON ABOUT 10 MIN LATER AND GOT OFF THE FREEWAY. ABOUT 5 MILES LATER THE CAR SHUT OFF AGAIN AT A SLOWER SPEED APPX. 15MPH. MY CHECK ENGINE LIGHT CAME ON AND MY CAR NO LONGER STARTED. I GOT TOWED HOME. TODAY 9/16/13 MY CAR STARTED AND I DROVE TO MY NEAREST FORD SERVICE CENTER (SUNRISE FORD NORTH HOLLYWOOD). WHILE ON MY WAY MY CAR SHUT OFF AGAIN. I WAITED 5 MIN. AND IT STARTED AGAIN. MY CAR WAS DIAGNOSED ($150.00) AND I WAS TOLD THAT IT WAS THE ELECTRONIC THROTTLE BODY. TOTAL COST OF REPAIR IS GOING TO COST ME APPRX $480. THIS INCLUDES DIAGNOSTIC, PARTS AND LABOR. OH AND I WAS TOLD THAT THIS PART IS BACK ORDERED. POWERTRAIN WARRANTY DOES NOT COVER THIS ISSUE AND MY 3 YEAR 36000 MILES EXPIRED. I WAS HAVING JERKING PROBLEMS WITH THE CAR AT ABOUT 36,000 MILES, I WAS TOLD THAT MY WARRANTY EXPIRED AND THAT I HAD A BAD BATTERY. *TR

09/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

DUE TO THE FAILURE OF THE THROTTLE BODY, THE CAR ENGINE QUITS AT VARIOUS SPEEDS OR WILL NOT ACCELERATE AND STALLS WITH ON COMING TRAFFIC. WHEN THIS HAPPENS, THE CARS POWER BRAKES AND STEERING FAIL TO WORK CREATING A VERY UNSAFE EVENT. FORD HAS HAD HUNDREDS OR THOUSANDS OF PROBLEMS WITH THIS ACCORDING TO THE LOCAL DEALERSHIP, IF FACT THEY HAVE SEVERAL CARS WAITING FOR PARTS (THROTTLE BODY) TO REPAIR IN THEIR BACK LOT. I HAVE BEEN PROMISED BY FORD CUSTOMER SERVICE THE PART WOULD BE SHIPPED FOR OVER THREE OR FOUR WEEKS, BUT THEY HAVE SHIPPED NONE DUE TO THE MANUFACTURE ON BACK ORDER OR PUTTING THE PARTS IN "NEW" CARS TO SELL. WE HAVE NO CHOICE BUT TO KEEP DRIVING THE VEHICLE DOING THIS TIME. FORD REFUSES TO PROVIDE A RENTAL CAR SINCE MY CAR IS "OUT OF WARRANTY", IN THE MEAN TIME, THEY WILL NOT SHIP THE PART TO REPAIR. IF, ACCORDING TO THE DEALERSHIP, THEY ARE HAVING THIS PROBLEM WITH MULTIPLE MODELS, WHY HAS THIS NOT BE A RECALL BY FORD TO FIX OR FURNISH A REPLACEMENT WHILE THEY CAN'T SEND THE PART TO FIX THE SAFETY PROBLEM. (WHEN THE CAR QUITS AT 35-60MPH IN TRAFFIC, THIS IS A SAFETY PROBLEM.) *TR

09/15/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING APPROXIMATELY 40MPH ON A SIX LANE DIVIDED ROAD, THE WRENCH CAUTION LIGHT APPEARED (INDICATING TRANSMISSION/THROTTLE MALFUNCTION). THE ENGINE RPM IMMEDIATELY DROPPED AND BEGAN FLUCTUATING AROUND 1,000 AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THERE WAS ABSOLUTELY NO RESPONSE TO ACCELERATOR INPUTS. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE CLEAR OF TRAFFIC. THE MAXIMUM SPEED THAT COULD BE ATTAINED AT THE FLUCTUATING RPM WAS 14 MPH. IT IS A MIRACLE THE VEHICLE WAS NOT IN REAR END COLLISION AS THE POSTED SPEED LIMIT WAS 45MPH. CAR WAS ALLOWED TO IDLE AT THE REDUCED RPM WHILE DRIVER INSPECTED THE ENGINE AND PRESSED THE ACCELERATOR. THE CAR WAS TURNED OFF AND BACK ON (WITH A LITTLE BIT OF TROUBLE TURNING OVER). THE INCIDENT OCCURRED ONCE ON 26AUG2013, FOUR TIMES ON 13SEP2013, AND ONCE ON 14SEP2013. THE CAR HAS NOT BEEN DRIVEN SINCE THE LAST OCCURRENCE. THE VEHICLE WAS TAKEN TO A MECHANIC WHO RECOMMENDED TAKING IT TO A FORD DEALERSHIP DUE TO ONLY HAVING 1,400 MILES LEFT ON THE POWERTRAIN WARRANTY. THE SERVICE DEPARTMENT WAS ABLE TO PULL P2111 CODE. AFTER RECEIVING AN EXORBITANT QUOTE FOR THE REPAIR ($230 FOR PART, $280 FOR LABOR) WITH NO ESTIMATED DELIVERY DATE FOR THE BACKORDERED PART, THE REPAIR WAS DENIED TO ALLOW FOR FURTHER RESEARCH. THE DEALER HAS ABSOLUTELY NO QUALMS RELEASING THE CAR WITH A KNOWN MALFUNCTION, PRESENTING A HAZARD TO THE DRIVER AND OTHERS ON THE ROAD. A CAR THAT IMMEDIATELY DECELERATES SHOULD BE CONSIDERED AS DANGEROUS AS AN UNCOMMANDED ACCELERATION. TO PREVENT SERIOUS INJURY/DEATH, FORD SHOULD ISSUE AND IMMEDIATE RECALL FOR THE FAILING THROTTLE BODY. *TR

09/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS TRAVELING ON A TWO-LANE PAVED ROAD IN A 50 MILE AN HOUR ZONE WHEN I FELT THE CAR START TO DECELERATE. I PUSHED ON THE GAS PEDAL BUT NOTHING HAPPENED AND THE CAR CONTINUED TO SLOW DOWN. I WAS ABLE TO PULL OVER AT THE INTERSECTION OF A SIDE ROAD WHERE I SHUT THE CAR OFF. I STARTED THE CAR BACK UP AND PROCEEDED OUT INTO THE MAIN ROAD. LESS THAN A MILE DOWN THE ROAD THE CAR STARTED TO DECELERATE AGAIN AND I TURNED ONTO MY STREET AND COASTED TO A STOP. BOTH TIMES THE CHECK ENGINE LIGHT AND THE WRENCH ICON ON THE DASH CAME ON. WHEN I HAD THE CAUSE OF THE CHECK ENGINE LIGHT DIAGNOSED, I FOUND OUT THAT THE CAR'S THROTTLE BODY HAD FAILED. I COULD ONLY ORDER THE PART THROUGH A FORD DEALERSHIP AND THE CLOSEST ONE IS 40 MINUTES AWAY FROM ME. *TR

09/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

10 MONTHS AGO I PURCHASED A SO CALLED CERTIFIED PRE OWNED CAR, ON OR ABOUT AUG 24TH I WAS DRIVING TO WORK ON A BUSY STREET AT N APPROX SPEED OF 40 MPH WHEN MY CAR SUDDENLY SHUT OFF, I WAS UNABLE TO PULL OVER AND WAS TOWED TO THE NEAREST DEALER. AFTER BEING IN THE SVC DEPT FOR 4 DAYS I WAS TOLD THE ISSUE WAS FIXED AND CHARGED A $100 DEDUCTIBLE FOR NOTHING, AS I WAS LEAVING THE DEALER I NOTICED MY RPMS ACTING UP AND BEFORE I DROVE OFF THE LOT I MADE IT AWARE TO SVC ADVISOR HIS RESPONSE WAS THAT IT WAS NORMAL AFTER THE SVC PERFORMED ON MY CAR AND TO CONTINUE TO DRIVE IT. 2 WEEKS LATER I WAS ON A 8 LANE HWY DRIVING AT A SPEED OF 65-70 MPH AND THE SAME THING HAPPENED. I WAS IN THE MIDDLE OFF ALL LANES AND WAS UNABLE TO GET TO THE SHOULDER IN A SECURE AREA. IT WAS RUSH HOUR TRAFFIC AND I WAS IN EXTREME DANGER EXPECTING A DISASTER TO HAPPEN BEHIND ME. I STAYED IN MY CAR AND MY ROADSIDE ASSISTANCE ARRIVED AND TOOK ME TO MY DEALER, A DAY LATER I WAS TOLD IT WAS THE THROTTLE BODY AND THAT MY WARRANT DID NOT COVER IT AND I WOULD HAVE TO PAY $600+ TO REPAIR, I ASKED THE ADVISOR TO NOT TOUCH THE CAR THAT I WOULD CONSULT AN ATTORNEY AS I FIND IT UNFAIR TO PAY SUCH A SIGNIFICANT AMOUNT OF CASH FOR A SO CALLED CERTIFIED CAR I PURCHASED NOT EVEN A YEAR AGO. COME TO FIND OUT IM NOT ALONE, THERE ARE MANY OTHER ISSUES WITH THIS CAR AND SOMETHING NEEDS TO BE DONE BY FORD ASAP. *TR

09/14/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEN DRIVING THROUGH A INTERSECTION THE CAR JUST QUITS WORKING ALMOST WERE RAN INTO MANY TIMES. I TOOK THE CAR TO THE FORD DEALER AND THEY ARE REPLACING THE THROTTLE BODY. *TR

09/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TRAVELING ABOUT 50 MILES PER HOUR AND SUDDENLY NO POWER WHEN TRYING TO ACCELERATE. CAR STARTS SHAKING AND SLOWS TO NOTHING. FORTUNATELY, NO ONE WAS BEHIND ME AT THE TIME BECAUSE THE CAR CONTINUED TO SHAKE & THEN SHUT OFF RIGHT IN THE MIDDLE OF THE HIGHWAY. VERY FRIGHTENING AND SHOCKING. SO THANKFUL MY GRANDSON WAS NOT IN THE CAR WITH ME AT THE TIME. THE 2ND TIME IT OCCURRED, MY HUSBAND WAS DRIVING IT AND HE TURNED OUT ONTO A MAIN HIGHWAY FROM OUR NEIGHBORHOOD & IT TURNED OFF ON HIM. ANOTHER VEHICLE TRAVELING AT LEAST 55 MILES PER HOUR CAME UPON HIM BEFORE HE GOT IT RESTARTED & NEARLY REAR ENDED HIM. THANKFULLY, THEY WERE ABLE TO STOP IN TIME, BUT WERE QUITE ANGRY & BLOWING THEIR HORN BECAUSE THEY ASSUMED SOME FOOL HAD JUST STOPPED IN THE MIDDLE OF A BUSY HIGHWAY! THIS HAPPENS WITH NOT ENOUGH WARNING TO GET OFF THE ROAD & SOMETIMES THAT IS IMPOSSIBLE ANYWAY.THE CAR DID THIS THREE MORE TIMES AS MY HUSBAND DECIDED IT WAS GOING STRAIGHT FOR REPAIR. FORTUNATELY HE HAD CALLED ME & I WAS ABLE TO FOLLOW HIM IN ANOTHER VEHICLE HIM MY HAZARD LIGHTS ON FOR SAFETY.I KEPT A SAFE DISTANCE AND WAS ALERT FOR WHEN IT TURNED OFF. THIS MADE ME TRULY REALIZE, AS IT CONTINUED TO TURN OFF ON HIM, HOW VERY DANGEROUS THIS WAS FOR THE PERSON IN THE FUSION & FOR THE VEHICLE BEHIND THEM OR COMING INTO AN INTERSECTION. I KNEW TO BE AWARE, BUT OTHERS WOULDN'T BE. THIS IS VERY DANGEROUS IN INTERSECTIONS & WHEN PULLING OUT ONTO HIGHWAYS. WE KNOW WE CAN'T DRIVE THIS AND ARE TRYING TO GET IT FIXED, BUT APPARENTLY IT IS A MAJOR PROBLEM FOR FORD FUSIONS BECAUSE WE WERE JUST TOLD THERE IS A 3-6 MONTH WAIT FOR THE THROTTLE BODY PART WHICH IS THE PROBLEM. VERY FRUSTRATED AND FRIGHTENED FOR THOSE STILL DRIVING THESE VEHICLES ON THE HIGHWAY BECAUSE WHO KNOWS WHEN IT WILL HAPPEN TO THE CAR AND WHAT TRAGIC ACCIDENT MAY OCCUR. FORD NEEDS TO RECALL & GET THESE VEHICLES FIXED!!!!!! *TR

09/14/2013
Components: ENGINE
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

THE CAR STALLED OUT COMPLETELY DURING DRIVING, NO POWER WAS LEFT TO DRIVE WITH, LUCKILY IT WAS IN A QUIET STREET!! *TR

09/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

SAT AT STOP SIGN AND WHEN I WENT TO PULL INTO TRAFFIC THE CAR WOULDN'T ACCELERATE AND WENT REAL SLOW AND WAS SPUTTERING. *TR

09/14/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING AT HIGHWAY SPEED OF 55 MPH VEHICLE SHOOK AND LOST ALL POWER. PRESSING GAS PEDAL DOWN HAD NO EFFECT ON VEHICLE RPM OR SPEED. COASTED TO SIDE OF THE ROAD. ENGINE CONTINUED TO RUN ERRATICALLY. SHUT ENGINE OFF AND WAITED A FEW MINUTES. RESTARTED VEHICLE, APPEARED TO BE FINE. THROTTLE RESPONSE NORMAL. RESUMED DRIVING. AFTER APPROX ONE MILE SAME ISSUE, COMPLETE LOSS OF POWER AT 55 MPH! ATTEMPTED RESTART AGAIN AND APPEARED NORMAL. DROVE 5 MILES AND ISSUE HAPPENED AGAIN!. ATTEMPTED RESTART AND APPEARED NORMAL BUT THIS TIME THE CHECK ENGINE LIGHT WAS ILLUMINATED. PULLED STORED FAULTED CODE - P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. LOTS OF REPORTS ON WEB WITH SAME COMMON PROBLEM. THIS PART IS CLEARLY DEFECTIVE AND SHOULD BE RECALLED. GOING TO TAKE TO DEALER FOR REPAIR BUT WILL PROBABLY HAVE TO PAY AS CAR IS OUTSIDE THE 3 YR WARRANTY PERIOD. PART COST IS ~$400 SO NOT LOOKING FORWARD TO THIS BILL. LOSING ENGINE POWER CONTROL AT HIGHWAY SPEEDS HAS A VERY GREAT POTENTIAL TO CAUSE AN ACCIDENT AND IT IS ONLY A MATTER OF TIME BEFORE THIS DEFECTIVE PART IS RESPONSIBLE FOR KILLING SOMEONE. PLEASE ISSUE A RECALL ASAP!! *TR

09/13/2013
Components: STEERING,ENGINE
Incident Date: 08/09/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A COMPLETE LOSS OF ENGINE POWER WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE ENGINE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED SEVEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

09/13/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS SLOWING TO EXIT THE INTERSTATE WHEN THE YELLOW WRENCH LIGHT CAME ON AND THE CAR LOST POWER. I WAS ABLE PULL THE CAR TO THE SIDE OF THE ROAD. THE ENGINE WAS RUNNING EXTREMELY ROUGHLY AND I TURNED IT OFF. AFTER ABOUT 15 SECONDS, I WAS ABLE TO RESTART THE CAR AND IT ACTED NORMALLY. I WAS ABLE TO CONTINUE ON MY WAY. I PARKED THE CAR SEVERAL TIMES AND HAD NORMAL RESTARTS. I HEADED HOME. I ONLY GOT A FEW MILES BEFORE THE YELLOW WRENCH LIGHT CAME ON AND THEN THE YELLOW ENGINE LIGHT. I WAS NOT POSSIBLE AT THIS POINT TO RESTART THE CAR WITHOUT THE YELLOW WRENCH LIGHT COMING ON IMMEDIATELY. I HAD THE CAR TOWED TO A LOCAL DEALERSHIP. THEY DETERMINED THE CAR HAD AN ERROR CODE P2111. THE DEALER REPLACED THE THROTTLEBODY. *TR

09/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP08A9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE FAILURE RECURRED ON THREE OCCASIONS. THE CONTACT WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

09/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE TRAVELING ON OHIO ROUTE 306, THE CAR LOST ALL THROTTLE POWER ABRUPTLY, IN HEAVY TRAFFIC. DUE TO THE FAILURE OF THE THROTTLE BODY, I WENT FROM 45 TO ZERO ON AN INCLINE WITH MANY CARS BEHIND ME HONKING. I RESTARTED THE CAR BUT WHILE THE ENGINE WAS RUNNING I HAD NO THROTTLE POWER AT ALL. FORD DOES NOT SEE A PROBLEM HERE AND SAID IT IS NOT A MAJOR ISSUE. HAD MY DAUGHTER BEEN DRIVING AND THIS HAPPENED TO HER, I WOULD HAVE BEEN CONCERNED FOR HER SAFETY WITH THE HEAVY TRAFFIC AND DANGEROUS CONDITIONS GETTING OUT OF THE VEHICLE. THOUGH I WAS NOT AS CONCERNED FOR MYSELF, THE FAILURE PUT ME IN AN EXTREMELY VULNERABLE AND DANGEROUS STATE. *TR

09/12/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE DRIVING WITH MY FAMILY (3 YR OLD , 6 MONTH OLD AND MY HUSBAND) THROTTLE SUDDEN STOPPED FUNCTIONING. WE WERE DRIVING ON THE FREEWAY WHEN THIS HAPPENED THE FIRST TIME AND WAS VERY SCARY AND DANGEROUS TO SUDDENLY LOSE SPEED. WHEN WE PULLED OVER AND RESTARTED THE CAR THE THROTTLE RESPONSE SEEMED BACK TO NORMAL. WE HAVE HAD THIS HAPPEN MULTIPLE TIMES A DAY ( AS THIS IS MY FAMILIES ONLY CAR) I AM NOW SCARED TO DRIVE WITH MY GIRLS IN THE CAR. *TR

09/12/2013
Components: POWER TRAIN
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WE WERE DRIVING UP A SLIGHT HILL ON A STATE HIGHWAY WITH A 45 MI/HR SPEED LIMIT WHEN THE CAR LOST POWER AND THE YELLOW 'DOGBONE' WRENCH WARNING LIGHT ILLUMINATED. I PULLED TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND RESTARTED IT, AND CONTINUED TO DRIVE TO OUR DESTINATION. COMING HOME, THE CAR FAILED AGAIN, AND SO ONCE EACH OF THE NEXT THREE DAYS. WE TOOK IT TO OUR DEALER AND HAD TO WAIT A WEEK FOR A NEW THROTTLE BODY TO BE DELIVERED. *TR

09/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/12/2013
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM WORK WHEN MY CAR STALLED AND A WRENCH LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED THE CAR OFF AND ON, AND DROVE TO MY MECHANIC. HE DROVE AROUND TO TRY AND RE CREATE THE PROBLEM. AFTER 100 OR SO MILES IT HAPPENED AGAIN AND IT TURNED OUT TO BE CODES P2111 AND P2112 WHICH TURNED OUT TO BE THROTTLE BODY CODES. I HAD TO PAY TO GET THE THROTTLE BODY REPLACED BECAUSE IT IS NOT COVERED UNDER ANY WARRANTY AND IS NOT A RECALLED PART. *TR

09/11/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

ONGOING ISSUE WITH ACCELERATION DEVELOPED INTO A MALFUNCTION IN THE THROTTLE BODY. I HAD NOTICED INTERMITTENT STUTTERS DURING ACCELERATION AND DECELERATION. THIS TIME, THE CAR LOST POWER TO ACCELERATE, VIBRATED VIOLENTLY, AND FORCED ME TO PULL OVER FOR FEAR OF CAUSING AN ACCIDENT. NOW IT IS RECURRING AND ALTHOUGH THE CODE ERASES AND IT SEEMS TO BE FINE, IT WILL SUDDENLY FAIL TO OPERATE PROPERLY AND CAUSE ME TO CUT OUT OF TRAFFIC AS QUICKLY AS POSSIBLE. *TR

09/11/2013
Components: POWER TRAIN
Incident Date: 09/05/2013
Crash: No
Fire: No
Summary

WRENCH LIGHT CAME ON AND VEHICLE IMMEDIATELY LOST POWER. THIS HAPPENED TWICE ON THE FREEWAY. LUCKILY WE WERE ABLE TO PULL OVER AND NO ACCIDENT OCCURRED. MANAGED TO STOP CAR / RESTART AND MADE OUR WAY TO THE DEALERSHIP. THEY REPLACED THE THROTTLE BODY. VEHICLE WAS JUST PAST THE 3 YEAR/36000 WARRANTY PERIOD. THIS IS VERY DANGEROUS AND WE WERE VERY LUCKY TO NOT GET SLAMMED IN THE REAR FROM THESE INCIDENTS. THIS IS APPARENTLY HAPPENING WITH A LOT OF 2010 FORD FUSIONS. *TR

09/11/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

DRIVING VEHICLE AND THE ENGINE STARTS SURGING AND FAILS TO RESPONSE TO GAS PEDAL MOVEMENT. THE DTC CODE DISPLAYED TWO DAYS LATER WITH CODE READER CONNECT PRE-FAILURE WAS P2111. *TR

09/11/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

DRIVING TO WORK ON A BUSY HIGHWAY, GOING APPROXIMATELY 62 MILES PER HOUR, WHEN MY CAR JUST STARTED TO DIE. I WENT FROM 62 MILES PER HOUR, DOWN TO ABOUT 5 MILES PER HOUR IN A FEW SECONDS, MY WRENCH WARNING LIGHT AND CHECK ENGINE LIGHT WERE ON, I CANNOT BELIEVE THAT I WAS NOT REAR ENDED OR THAT I WAS NOT THE CAUSE OF AN ACCIDENT. I PULLED OVER TO THE SIDE OF THE ROAD AS BEST I COULD, TURNED THE CAR OFF. WHEN I RESTARTED IT AND TRIED TO MOVE, IT CHUGGED AND THERE WAS NOT ANY POWER. I SAT FOR ABOUT 15 MINUTES, AND TRIED AGAIN, I WAS ABLE TO GET ANOTHER COUPLE OF MILES TO WORK. I TOOK MY CAR TO THE DEALERSHIP AND THEY STATED THAT IT WAS THE THROTTLE BODY, THE COST IS $425.00 PLUS TAX TO FIX, MADE ME SICK. AFTER SEEING ALL OF THE COMPLAINTS ABOUT THIS, I CANNOT BELIEVE THAT THE THROTTLE BODY IS NOT A RECALL ITEM, IT IS TRULY A SAFETY CONCERN. MY CAR IS A 2010 FUSION, I HAD TO SPEND $325.00 AT 30,000 MILES FOR NEW ROTORS, SO THIS REALLY IS UPSETTING. *TR

09/11/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THIS IS THE THIRD INCIDENT (DIFFERENT DAYS) WHERE I'VE BEEN DRIVING AND THE CAR STARTS TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STUTTERS AND LOSES POWER. THE PAST TWO TIMES (DIFFERENT DAYS), IT HAPPENED ONCE AND I SHUT THE CAR OFF AND RESTARTED AND IT WAS FINE. TODAY I WENT 3-4 MILES IN THE CITY AND IT HAPPENED 5-6 TIMES IN A SHORT PERIOD. I HAVE A SCHEDULED APPOINTMENT WITH THE FORD DEALERSHIP IN OUR AREA. THEY SAID THEY DO THIS SAME REPAIR (THROTTLE) 2-3 TIMES A WEEK. I AM VERY FRUSTRATED AND DISGUSTED WITH FORD. THERE HAVE BEEN NUMEROUS REPORTS AND STILL NO RECALL. ARE THEY WAITING UNTIL SOMEONE GETS KILLED BEFORE THEY WILL DO SOMETHING? THE DEALERSHIP SAID IT WOULD COST ABOUT $500 AND LUCKILY THEY HAVE THE PART IN STOCK. *TR

09/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

09/11/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE TRAVELING ON I64 SUNDAY SEPTEMBER 8TH ON THE WAY HOME FROM WILLIAMSBURG , MY CAR , WHILE IN A LOT OF HEAVY TRAFFIC ON THE INTERSTATE , STALLED AND THE " WRENCH " LIGHT CAME ON . LUCKILY I HAD GOOD CONTROL OF THE CAR TO PULL OFF THE INTERSTATE . THE CAR LOST ALL POWER AND WOULDN'T RESPONSE TO THROTTLE INPUT. THE CAR WAS SHUT OFF AND AFTER 10 MINUTES, ATTEMPT TO RESTART CAR WHICH WAS SUCCESSFUL. CAR RUN NORMALLY FOR ABOUT 140 ADDITIONAL MILES, THEN STALLED TO LOW POWER AND LACK OF THROTTLE RESPONSE YET AGAIN. TURNING OFF AND THEN TURNING BACK ON WAS UNSUCCESSFUL IN GETTING THE VEHICLE TO RUN NORMAL AGAIN. TOW TRUCK WAS CALLED AND VEHICLE TOWED TO LOCAL FORD DEALERSHIP. WAS INFORMED THAT THE THROTTLE BODY WAS THE CULPRIT AND WAS ON BACKORDER. IF THIS IS A KNOWN PROBLEM, WHY ARE PEOPLE BEING PUT AT RISK FOR SERIOUS INJURY OR DEATH, WITHOUT BEING INFORMED OF THE POTENTIAL OF PROBABLE STALLING. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MY CAR'S THROTTLE HAS FAILED ABOUT 20 TIMES OVER THE LAST FEW DAYS. ABOUT 10 OF THOSE FAILURES OCCURRED ON A DANGEROUS INTERSTATE HIGHWAY IN HEAVY TRAFFIC. THE CAR LOSES THROTTLE AND MUST BE PULLED TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED EACH TIME. THE POTENTIAL FOR AN ACCIDENT WAS HIGH AND I CONSIDER MYSELF LUCKY. *TR

09/10/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2013
Crash: No
Fire: No
Summary

I WAS TRAVELING ON I-65 AT APPROXIMATELY 65 MPH IN THE FAR LEFT LANE WHEN I LOST ACCELERATION. THE THROTTLE CONTROL/DRIVETRAIN MALFUNCTION LIGHT CAME ON AND I WAS RAPIDLY SLOWING IN DENSE TRAFFIC WITH NOWHERE TO LULL OFF ON THE LEFT SIDE. I WAS ABLE TO PULL OFF TO THE RIGHT THROUGH 3 LANES OF TRAFFIC AS THE CAR SHUT OFF. I CALLED MY MECHANIC WHO ADVISED ME TO RESTART IT AND DRIVE TO SAFETY IF POSSIBLE. I DONE SO AND THE WARNING LIGHT WAS GONE AND THE CAR RAN NORMALLY. I TOOK IT TO MY FATHER'S WHO USED A CODE SCANNER AND FOUND A SAVED CODE OF P2111. THIS IS THE CODE FOR TAC STUCK OPEN. AFTER INVESTIGATION I FOUND THAT FORD HAS NUMEROUS FAULTY THROTTLE BODY UNITS WHICH REQUIRE REPLACEMENT. I BELIEVE THE SHEER VOLUME OF THESE ISSUES ARE INDICATIVE OF A BAD PRODUCT WHICH PRODUCES A SIGNIFICANT SAFETY HAZARD. I COULD HAVE STALLED AND CAUSED A SERIOUS ACCIDENT IF I WASN'T ABLE TO GET TO THE RIGHT IN TIME. THIS ALSO COULD POSE A RISK IF SOMEONE WAS TURNING LEFT THROUGH TRAFFIC. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WEDNESDAY, TWO DAYS BEFORE THE INCIDENT I HAD TAKEN MY VEHICLE TO FORD FOR THE $423.74 RECOMMENDED 60,000 MILES SERVICE. THE CAR HAD NEVER STALLED BEFORE THIS SCHEDULED SERVICE. FRIDAY I WAS TRAVELING ON A THREE LANE INTERSTATE IN TRAFFIC AND PASSING A VEHICLE IN THE LEFT HAND LANE WHEN I REALIZED THAT I HAD COMPLETELY LOST POWER. EVERYTHING WAS WORKING, STEERING, AIR, RADIO, ETC. BUT THERE WAS NO POWER WHEN PRESSING THE GAS PEDAL. I WAS PLACED IN A DANGEROUS SITUATION AS I MADE MY WAY WITHOUT POWER TO THE RIGHT HAND LANE AND THE SIDE OF THE ROAD COASTING SLOWLY. AS I SLOWED I ONCE TRIED MOVING THE CAR FROM DRIVE TO LOW BUT STILL NO POWER. WHEN MY CAR HAD ALMOST STOPPED I COULD FEEL A BUMPY LOW POWER AS I PRESSED THE GAS. THE CAR STOPPED AND I TURNED OFF THE ENGINE. I IMMEDIATELY TRIED TO START THE CAR AGAIN BUT NOTHING HAPPENED. IT WAS LIKE THE STARTER WAS BAD, BUT AFTER 5 MINUTES THE CAR STARTED AND BEHAVED NORMALLY. I IMMEDIATELY TOOK THE CAR BACK TO THE FORD DEALER AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT THERE IS A PROBLEM WITH IT BUT NOT A RECALL. IT COSTS OVER $500 TO FIX. I WAS LUCKY NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF THIS PROBLEM. THERE NEEDS TO BE A RECALL. THIS IS UNACCEPTABLE. *TR

09/10/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WAS DRIVING ON A STATE ROAD GOING APPROXIMATELY 40-45 MPH. BEGAN TO ACCELERATE TO GO UP AN INCLINE AND THEN ENGINE SPUTTERED AND THEN SHUT OFF. SAME THING HAPPENED A WEEK LATER GOING ABOUT 5-10 MPH WHILE ACCELERATING FROM A STOP SIGN ON A RESIDENTIAL STREET. TOOK THE CAR TO THE DEALERSHIP AND THE PROBLEM WAS A BAD THROTTLE BODY WHICH WAS REPLACED. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THROTTLE BODY FAULTS W/OUT WARNING (FORD PART 9E926). WHEN DRIVING AT HIGHWAY SPEED THE ENGINE LIGHT (WRENCH) APPEARED AND THE CAR ABRUPTLY LOST ACCELERATION DECREASING IMMEDIATELY FROM 70 MPH TO APPROX 10 MPH IN HIGH SPEED INTERSTATE TRAFFIC. ENGINE IDLE BOUNCED BETWEEN 1.5 AND 3.5 RPM CAUSING THE CAR TO JERK AND FEEL LIKE IT WAS GOING TO STALL. I WAS DRIVING WITH MY 5 YEAR OLD SON AND WAS ALMOST REAR ENDED AND NEARLY STRUCK SEVERAL TIMES BY OTHER CARS ON THE INTERSTATE STILL TRAVELING AT A HIGH RATE OF SPEED WHILE I HAD TO SWITCH LANES LIMPING AT 10MPH. I WAS ABLE TO RESTART THE CAR AND CLEAR THE ENGINE ERROR AFTER I REACHED THE SHOULD AND PROCEED. HOWEVER THIS HAS CONTINUED TO OCCUR AND EVEN WHEN THE CAR IS RUNNING WITHOUT THE ENGINE LIGHT THE RPM BOUNCES AROUND AND THE ENGINE WILL NOT IDLE PROPERLY. THE SECOND TIME THIS HAPPENED I WAS IN THE MIDDLE OF A BUSY INTERSECTION AND LOST THRUST STALLING AND BLOCKING ONCOMING TRAFFIC. IN THE LAST MONTH I WOULD ESTIMATE THIS HAS OCCURRED 3-4 TIMES PER WEEK DURING NORMAL DRIVING. I CONTACTED FORD AND WAS INFORMED THERE WAS NO RECALL HOWEVER THE PART IS ON INDEFINITE BACK-ORDER AND UNAVAILABLE TO ME FOR REPAIR. IT MAY BE SEVERAL WEEKS BEFORE I CAN EVEN OBTAIN THE PART. I AM FORCED TO DRIVE THIS CAR NOT KNOWING WHEN IT'S GOING TO SHUT DOWN AGAIN AND HOPING THAT I AM NOT INVOLVED IN AN ACCIDENT WHILE I WAIT FOR THE PART. THIS IS ENTIRELY UNACCEPTABLE. *TR

09/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING ON THE HIGHWAY, VEHICLE EXPERIENCED IMMEDIATE, SUDDEN AND COMPLETE LOSS OF ENGINE POWER (ENGINE WOULD NOT RESPOND TO THROTTLE DEPRESSION AND REMAINED AT IDLE) WITH ASSOCIATED YELLOW MAINTENANCE WRENCH ILLUMINATED ON INSTRUMENT CLUSTER. DRIVER HAD TO EXECUTE A DANGEROUS DECELERATING 4 LANE CHANGE TO STOP VEHICLE ON A LIMITED AND NARROW SHOULDER. AFTER RESTARTING VEHICLE, THE LIGHT DISAPPEARED, AND THE VEHICLE WAS ABLE TO BE DRIVEN BEFORE SAME MECHANICAL FAILURE OCCURRED AFTER 1 MILE. VEHICLE WAS DRIVEN 10 MILES TO NEAREST FORD DEALER AT SLOW SPEEDS AND BACK ROADS. POWER LOSS OCCURRED APPROXIMATELY 8 MORE TIMES WHILE ENROUTE TO DEALER. EXTREMELY DANGEROUS AND INSIDIOUS MODE OF FAILURE WITHOUT WARNING. COULD HAVE EASILY RESULTED IN A FATAL CRASH IF IT HAD OCCURRED DURING A HIGHWAY MERGE OR CROSSING TRAFFIC SITUATION. CONSPICUOUSLY CONVENIENT TIMING OF FAILURE 2 MONTHS AND 1000 MILES AFTER WARRANTY EXPIRATION. AFTER DIALOGUE WITH FORD CUSTOMER SERVICE, FORD DID NOT REIMBURSE OR COVER ANY OF REPAIR COSTS. *TR

09/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

SECOND ENGINE/POWER TRAIN FAILURE WITHIN 4,000 MILES OF VEHICLE 36 MONTH, 36,000 MILE WARRANTY EXPIRATION (FIRST FAILURE WAS A TOTAL POWER LOSS AT HIGH WAY SPEEDS WITHIN 1,000 MILES OF WARRANTY EXPIRATION). VEHICLE SUDDENLY BEGAN JERKING, SHUTTERING AND HESITATING UPON FIRST ACCELERATION. FORD EVALUATED MASS FLOW SENSOR TO BE FAULTY AND REPLACED AT $425 COST IN ADDITION TO $50 RENTAL CAR. UPON CONSULTATION WITH FORD CUSTOMER SERVICE, NO COSTS WERE COVERED OR REIMBURSED. MY WIFE OFTEN TRAVELS ALONE WITH MY CHILDREN, SO WE PURCHASE NEW CARS SPECIFICALLY TO AVOID SUCH BREAK DOWNS AND MAINTENANCE PROBLEMS. WE PAID CASH FOR THIS VEHICLE, AND COULD BUY A NEW BMW 760IL TOMORROW FREE AND CLEAR. INSTEAD, WE BOUGHT A FORD FUSION TO SHOW SUPPORT FOR THE AMERICAN AUTO INDUSTRY. UNDERSTAND THAT MECHANICAL FAILURES HAPPEN, BUT VERY DISAPPOINTED WITH FORD CUSTOMER SERVICE FOR NOT REIMBURSING OR ISSUING RECALLS FOR THESE KNOWN MANUFACTURER DEFECTS OCCURRING ON ESSENTIALLY NEW FIRST OWNER CARS < 40,000 MILES. WILL NEVER BUY A FORD AGAIN. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I WAS TRAVELING ON INTERSTATE AT 65-70 MPH, WHEN MY FUSION'S RPM'S ALL OF A SUDDEN DROPPED TO 1 AND WOULD NOT REACT TO THE GAS PEDAL, LUCKILY I WAS IN THE SLOW LANE AND MANAGED TO COAST OFF THE INTERSTATE. FORTUNATELY FOR ME THIS WAS DURING NON-RUSH HOUR TRAFFIC, OTHERWISE IT COULD HAVE BEEN QUITE DANGEROUS WITH NOT BEING ABLE TO GET OUT OF THE WAY OF CONTINUED INTERSTATE TRAFFIC. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A FEW MINUTES, I WAS ABLE TO START THE ENGINE AND CONTINUE TO MY POINT OF DESTINATION. I GOOGLED THE PROBLEM AND FOUND THAT THE CAUSE IS A FAULTY THROTTLE BODY. I CALLED THE LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THE PART WAS ON A LENGTHY BACK ORDER AND DUE TO ME BEING JUST OUTSIDE MY WARRANTY, THE HEFTY REPAIR COST OF BETWEEN $500 AND $600 WOULD BE MY RESPONSIBILITY. THIS IS A KNOWN PARTY FAILURE ON MANY FORDS AND IT APPEARS THEY'VE EVEN REDESIGNED THE PART DUE TO THE ISSUES. THERE IS CURRENTLY AN OPEN INVESTIGATION WITH NHTSA ON THIS ISSUE. HOPEFULLY IT WILL NOT TAKE SOMETHING AS SERIOUS AS A FATALITY FOR FORD TO SEE THEY NEED TO HAVE AN IMMEDIATE RECALL. I HAVE HAD THE INCIDENT OCCUR TWO MORE TIMES SINCE THE ORIGINAL INCIDENT DATE. ONCE AGAIN ON INTERSTATE AT INTERSTATE SPEED AND ONCE IN CITY DRIVING, IT OCCURRED AS I WAS PULLING OUT FROM A PARKING LOT, AGAINST TRAFFIC ONTO A MAJOR CITY THOROUGHFARE. AGAIN, FORTUNATE FOR THE LIGHTER TRAFFIC TIME AND THE ABILITY TO COAST TO THE CENTER TURN LANE TO TURN THE VEHICLE OFF AND WAIT TO RESTART. THE DEALER HAS SCHEDULED TO DIAGNOSE THE VEHICLE AND CHARGE ME $95 FOR WHAT THEY HAVE ALREADY ADVISED ME OVER THE PHONE. AS FOR RESOLUTION, I AM AMONG THE MANY WHO ARE AT THE MERCY OF SHIPPING SCHEDULES OF THIS NECESSARY, APPARENTLY, ILLUSIVE PART. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR WOULD STALL WHILE DRIVING AND THE WRENCH AND ENGINE LIGHT WOULD COME ON. WENT TO AUTOZONE TO GET A FREE ENGINE CHECK CODE. IT WAS P2111. UPON FURTHER RESEARCH, LOOKS LIKE FORD HAD RELEASED A NEW THROTTLE BODY PART IN ITS NEW VERSIONS WITHOUT DOING A RECALL ON ITS PAST VERSIONS. HOPEFULLY THIS CAN HELP SAVES LIVES INCASE SOMEONE GETS STALLED ON THE FREEWAY GOING 70MPH +. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 09/10/2013
Crash: No
Fire: No
Summary

WHILE GOING TO FIRST TO SECOND GEAR THE ENGINE SUDDENLY SHUDDERS AND I LOST POWER AND THE "WRENCH" SYMBOL ON THE DASH CAME ON. THE ENGINE WAS STILL RUNNING, VERY ROUGHLY, BUT WOULD NOT ACCELERATE. THE BRAKES STILL WORKED AND I PULLED OVER. I WAS ABLE TO RESTART THE ENGINE WITH SOME DIFFICULTY. THIS HAS HAPPENED FOUR TIMES. THE FIRST TIME I THOUGHT I WAS IN TOO LOW OF A GEAR AND STALLED IT. BUT SINCE I REALIZED IT HAS ONLY HAPPENED WHILE ACCELERATING AND GOING FROM FIRST TO SECOND GEAR. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE ON HIGHWAY THE VEHICLE STUTTERED, LOST ALL THROTTLE POWER (NO ACCELERATION) AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER TO THE NEAREST SHOULDER WHILE LOSING SPEED. ONCE STOPPED THE CAR JITTERED AND TUGGED AND CONTINUED TO DO SO EVEN WHILE IN PARK! AFTER TURNING THE VEHICLE OFF AND THEN WAITING A WHILE, IT STARTED UP WITHOUT THE ISSUE AND WITHOUT THE WRENCH LIGHT ON. AFTER TAKING IT TO THE FORD DEALERSHIP THEY TOLD US IT WAS THE THROTTLE BODY AND THAT WE WOULD HAVE TO WAIT UNTIL IT WAS ORDERED BECAUSE IT WAS BACKORDERED AND ALSO THEY SAID WE WOULD NOT BE COVERED FOR THIS UNDER WARRANTY. I SUSPECT THEY KNOW OF THEIR FAULTY PRODUCTS AND HAD THE AUDACITY TO CHARGE SO MUCH TO GET IT FIXED. THIS IS TRULY A SAFETY HAZARD. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE I WAS DRIVING, THE CAR WOULD LOOSE POWER. IT WOULD NOT DIE BUT WOULD NOT HAVE ANY ACCELERATION. WHEN I PULLED OFF THE ROAD THE IDLE WOULD GET VERY ROUGH. I SHUT THE CAR OFF AND STARTED IT BACK UP, THEN IT WOULD OPERATE PROPERLY FOR AWHILE. THEN IT WOULD DO THE SAME THING AT DIFFERENT TIMES AND DIFFERENT SPEEDS. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

MY CAR DIED OUT IN THE MIDDLE OF THE ROAD AFTER PICKING UP MY DAUGHTER FROM SCHOOL. LUCKILY NO ONE WAS INJURED... YET. THERE ARE THOUSANDS OF REPORTS OF THIS SAME PROBLEM AND FORD ACKNOWLEDGES THE PART AS DEFECTIVE, ALTHOUGH THERE HAS BEEN NO FORMAL RECALL. HOPEFULLY FORD WILL DO RIGHT BY THE AMERICAN PEOPLE BEFORE A HORRIBLE TRAGEDY BEFALLS A FAMILY DUE TO THEIR NEGLIGENCE. *TR

09/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

DROVE OFF FROM WORK AND SHORTLY AFTER I NOTICED THE CAR SLOWED DOWN AND STARTED TO VIBRATE AND FINALLY LOST POWER. I WAS ABLE TO PULL OVER, I TURNED OFF CAR THEN TRIED TO RESTART BUT IT DID THE SAME THING. I THEN DECIDED TO SHUT IT OFF AGAIN AND GIVE IT MORE TIME SURELY AFTER A FEW MINUTES IT SEEMED TO BE FINE BUT RIGHT BEFORE GETTING HOME IT HAPPENED AGAIN. HUSBAND DROVE TO AUTOZONE AND HAD A DIAGNOSTIC CHECK AND RESULTS WERE..."TROUBLE SHOOTING PROBLEM FROM AUTO ZONE CODE P2111 THE THROTTLE ACTUATOR CONTROL SYSTEM". *TR

09/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

I WAS DRIVING TO WORK IN RUSH HOUR TRAFFIC WITH CRUISE CONTROL ON DOING ABOUT 60MPH AND ALL OF A SUDDEN THE CAR LOST POWER.......ENGINE BEGAN TO RUN ROUGH AND WOULD NOT ACCELERATE ABOVE AN IDLE (ROUGH IDLE). THERE WAS NO RESPONSE TO THE THROTTLE; THE CAR WOULD NOT GO FASTER AND COULD NOT MAINTAIN SPEED. IT ONLY DECELERATED. I IMMEDIATELY PULLED OUT OF TRAFFIC TO THE SHOULDER AND LIMPED TO THE NEAREST SIDE STREET. I TURNED THE CAR OFF, CHECKED UNDER THE HOOD, AND WHEN I RESTARTED, IT RAN PERFECTLY FINE. A CHECK OF THE WEB AND CONTACT WITH THE FORD DEALER INDICATED THE THROTTLE BODY WAS BAD. THE DEALER INDICATED THIS WAS A COMMON PROBLEM, THAT THE PART HAS BEEN UPGRADED TWICE BUT MY VEHICLE WAS NOT PART OF A SERVICE BULLETIN/RECALL. A NEW THROTTLE BODY AND ABOUT $500 LATER THE CAR IS FINE ITS CLEAR MAY DRIVERS/CUSTOMERS ARE EXPERIENCING THIS SAME ISSUE THIS WAS DANGEROUS. WHEN THE ISSUE HAPPENED I WAS BEING FOLLOWED CLOSELY BY A LARGE TRUCK. I HAD NO WARNING AND THE ONLY AVAILABLE OPTION WAS TO IMMEDIATELY PULL OUT OF LANE AND ONTO THE SHOULDER.. FORTUNATELY I WAS IN THE EXTREME RIGHT LANE AND COULD PULL OUT OF TRAFFIC WITHOUT INCIDENT - IT WOULD HAVE BEEN A SERIOUS INCIDENT HAD I BEEN IN THE CENTER OF LEFT LANE, OR WHERE THERE WAS NO AVAILABLE SHOULDER. *TR

09/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE STALLED AS THE SERVICE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 31000.

09/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WAS TAKING OFF FROM STOP LIGHT AND LOST CONTROL OF ACCELERATION PEDAL. CAR WOULD NOT REACT TO PRESSURE APPLIED TO PEDAL. PUT CAR IN PARK AND IT STARTED JERKING. TURNED CAR OFF AND ON AGAIN AND IT ACTED FINE FOR THE NEXT 30 MILES. SAME THING HAPPENED AGAIN. TOOK CAR TO MECHANIC, COULDN'T FIND ANYTHING. A FEW DAYS WENT BY WITH NO ISSUES, THEN WHILE DRIVING AT AROUND 45-50 MPH, THE WRENCH LIGHT CAME ON AND THE CAR DROPPED SPEED IMMEDIATELY TO 5 MPH. I HAD TO MAKE AN EMERGENCY PULL OFF IN THE GRASS AS ANOTHER VEHICLE WAS BEHIND ME AND WE WERE GOING AROUND A CURVE. I STARTED CAR AGAIN AND DROVE ABOUT 3 MILES AND IT DID THE SAME THING WHILE DRIVING. THIS HAS NOW HAPPENED ABOUT 8 TIMES. OUR MECHANIC HAS LOOKED AT THE CAR TWICE AND COULDN'T FIND THE PROBLEM. *TR

09/09/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE CARS THROTTLE BODY LIGHT COMES ON SHUTS DOWN CAR. I WAS GETTING ON THE EXPRESS WAY GOING ABOUT 60 MILES PER HOUR WHEN THE CAR BEGINS TO SHAKE AND MY CAR SHUTS DOWN AND LUCKILY I WAS ABLE TO CONTROL THE CAR TO THE SHOULDER. *TR

09/09/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Summary

THE FIRST TIME, WHILE DRIVING DOWN THE INTERSTATE, IN HEAVY RUSH HOUR TRAFFIC, THE VEHICLE LOST POWER AND I HAD TO MAKE IT ACROSS 2 LANES OF BUMPER-TO-BUMPER TRAFFIC TO GET TO THE SIDE OF THE ROAD. THE "WRENCH" LIGHT WENT ON AND I COULD NO LONGER ACCELERATE. THE VEHICLE STAYED RUNNING, BUT HAD A VERY ROUGH IDLE. I TURNED THE VEHICLE OFF AND IT STARTED RIGHT UP AND I WAS ABLE TO CONTINUE MY TRIP. THE NEXT DAY IT DID IT AGAIN, TWICE WITHIN 2 MILES OF EACH OCCURRENCE, ALSO WHILE DRIVING ON THE HIGHWAY. THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON AND I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME IT WAS THE THROTTLE CONTROL AND IT WAS ROUGHLY $350 TO HAVE IT FIXED, BECAUSE IT WAS JUST OUT OF WARRANTY AND IT ISN'T COVERED UNDER THE 5YR 60,000 MILE POWERTRAIN WARRANTY. IT ONLY HAPPENED TO ME WHILE HIGHWAY DRIVING WITH SPEEDS 70 AND ABOVE. NOT A FUN FEELING HAVING YOUR CAR QUIT UNEXPECTEDLY DURING HIGHWAY DRIVING. IT'S OBVIOUS FORD IS HAVING MULTIPLE ISSUES WITH THE SAME COMPONENT, BASED ALL THE COMPLAINTS I HAVE SEEN ON THE INTERNET. BY THE WAY, THE DEALERSHIP TOLD ME I WAS LUCKY BECAUSE FORD JUST REDUCED THE PRICE ON THE PART AS OF 9/1/13. BOY, DO I FEEL LUCKY! *TR

09/09/2013
Components: ENGINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

09/09/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS DRIVING ALONG AND THE CAR JUST QUIT GOING FORWARD EVEN THOUGH IT WAS STILL RUNNING. IT WOULD NOT ACCEPT MORE GAS TO MOVE IT FORWARD. AFTER WAITING A FEW MINUTES, I COULD START IT AND IT WOULD MOVE FORWARD FOR A BIT AND THEN DO IT AGAIN. I FINALLY FOUND A PLACE I COULD PULL OFF THE ROAD AND WALKED THE REST OF THE WAY HOME. WHEN MY FIANCE CAME HOME A FEW HOURS LATER HE WENT AND GOT THE CAR AND IT RAN WITHOUT A PROBLEM AND CONTINUED TO DO SO FOR A MONTH OR SO WHEN IT HAPPENED AGAIN BUT THIS TIME IT STARTED AND RAN AGAIN AFTER JUST A COUPLE OF MINUTES. I TOOK IT TO THE DEALER WHERE I BOUGHT THE CAR AND THEY COULDN'T FIND THE PROBLEM. THE NEXT TIME WAS IN AUGUST 2013 AND A FAULT FINALLY SHOWED IT WAS THE THROTTLE BODY. OF COURSE THIS WAS AFTER MY WARRANTY WAS UP AND NOW I HAVE TO PAY OVER $600 TO GET IT FIXED. I HAVE BEEN DOING RESEARCH AND WHY HASN'T A RECALL BEEN ISSUED? I AM NOW 900 MILES FROM HOME AND THE PROBLEM HAPPENED AGAIN WHILE ON MY WAY TO INDIANA WHERE I AM MOVING. I WAS STUCK FOR HOURS ON I 30 W UNTIL THE CAR FINALLY DECIDED TO MOVE AGAIN AND WAS ABLE TO GET ME INTO AUBURN, INDIANA WHERE THE FORD DEALER WILL HAVE TO FIX IT BEFORE I CAN HEAD HOME AND I HAVE NO GUARANTEE IT WILL FIX THE PROBLEM IF JUST THE THROTTLE BODY IS CHANGED. I HOPE IT ISN'T A COMPUTER CHIP ON THE MOTHER BOARD! *TR

09/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN MY CAR STARTING LOSING POWER. THE LITTLE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT OFF THE CAR. I RESTARTED THE CAR, BUT TURNED OFF THE AIR CONDITIONING. AFTER DRIVING ANOTHER 7-8 MILES, I TURNED ON THE AIR CONDITIONING AND THE SAME THING HAPPENED. WHEN I RESTARTED THE CAR, I TURNED OFF THE AIR AND IT DROVE FINE. I TOOK IT TO A MECHANIC BECAUSE THE BOOK THAT CAME WITH MY VEHICLE SAID TO HAVE THE DIAGNOSTICS CHECKED, BUT THE MECHANIC SAID NO CODE IS SHOWING UP. *TR

09/09/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THIS IS THE SECOND INCIDENT WHERE I'VE BEEN DRIVING AND THE CAR STARTED TO LOSE POWER. THE WRENCH LIGHT CAME ON AND THE CAR STARTED STUTTERING. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF AND RESTART. IT STARTED A LITTLE ROUGH SO I TURNED OFF THE AIR, AND IT DROVE FINE. I'M SEEING A LOT OF COMMENTS FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM AND IT ENDS UP BEING THE THROTTLE. I'M NOW DECIDING MY NEXT STEP. *TR

09/09/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/07/2013
Crash: No
Fire: No
Summary

CAR LOST POWER TOOL LIGHT CAME ON. TURNED CAR OFF AND BACK ON STARTED HARD BUT WAS ABLE TO DRIVE 10 MORE MILES AND IT DID THE SAME THING. VERY DANGEROUS ON EXPRESSWAY LOOSING POWER. *TR

09/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING INDICATOR. THE VEHICLE WAS RESTARTED AND BEGAN TO ACCELERATE AT A LOW SPEED. THE CONTACT PERFORMED THE REPAIR HIMSELF WHICH INCLUDED THE REPLACEMENT OF THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. THE VIN WAS UNAVAILABLE.

09/09/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA5AR******
Summary

WEDNESDAY, TWO DAYS BEFORE THE INCIDENT I HAD TAKEN MY VEHICLE TO FORD FOR THE $423.74 RECOMMENDED 60,000 MILES SERVICE. THE CAR HAD NEVER STALLED BEFORE THIS SCHEDULED SERVICE. FRIDAY I WAS TRAVELING ON A THREE LANE INTERSTATE IN TRAFFIC AND PASSING A VEHICLE IN THE LEFT HAND LANE WHEN I REALIZED THAT I HAD COMPLETELY LOST POWER. EVERYTHING WAS WORKING, STEERING, AIR, RADIO, ETC. BUT THERE WAS NO POWER WHEN PRESSING THE GAS PEDAL. I WAS PLACED IN A DANGEROUS SITUATION AS I MADE MY WAY WITHOUT POWER TO THE RIGHT HAND LANE AND THE SIDE OF THE ROAD COASTING SLOWLY. AS I SLOWED I ONCE TRIED MOVING THE CAR FROM DRIVE TO LOW BUT STILL NO POWER. WHEN MY CAR HAD ALMOST STOPPED I COULD FEEL A BUMPY LOW POWER AS I PRESSED THE GAS. THE CAR STOPPED AND I TURNED OFF THE ENGINE. I IMMEDIATELY TRIED TO START THE CAR AGAIN BUT NOTHING HAPPENED. IT WAS LIKE THE STARTER WAS BAD, BUT AFTER 5 MINUTES THE CAR STARTED AND BEHAVED NORMALLY. I IMMEDIATELY TOOK THE CAR BACK TO THE FORD DEALER AND WAS TOLD IT WAS THE THROTTLE BODY AND THAT THERE IS A PROBLEM WITH IT BUT NOT A RECALL. IT COSTS OVER $500 TO FIX. I WAS LUCKY NOT TO HAVE BEEN INVOLVED IN AN ACCIDENT BECAUSE OF THIS PROBLEM. THERE NEEDS TO BE A RECALL. THIS IS UNACCEPTABLE. *TR

09/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

IT FIRST HAPPENED ON TUESDAY SEPTEMBER 3, 2013 WHILE DRIVING ON A MAIN ROAD RETURNING TO MY HOME. THE SPEED WAS 50 MILES PER HOUR AND ALL OF A SUDDEN A WRENCH TOOL LIGHT SHINES AND MY CAR JUST SLOWS DOWN TO 5 MILES AND THEN STOPS. LUCKILY IT WAS LATE AT NIGHT AND I WAS IN THE RIGHT HAND LANE AND COULD TURN INTO A DRIVEWAY OF A CAR WASH. IT WAS A SCARY THING AND I WAS ALL ALONE. I TURNED OFF THE CAR AND SAT FOR A MINUTE AND THEN TURNED IT BACK ON. I WAS ABLE TO GO 1 MILE TO MY HOME AND PARK THE CAR. I THOUGHT IT MIGHT BE A FLUKE. I DIDN'T DRIVE IT AGAIN UNTIL THURSDAY WHEN IT OCCURRED ON THE SAME STREET CLOSE TO THE SAME PLACE. I WAS ALMOST REAR-ENDED BY A CAR BEHIND ME. ON SATURDAY, I WAS TRAVELING THE TOLL ROAD AND GOING 65 MILES PER HOUR TRYING TO GET TO A BIBLE STUDY WHEN IT JUST SLOWED AND QUIT. I HAD NUMEROUS CARS ROARING AROUND ME. I STOPPED THE ENGINE AND STARTED IT AGAIN. IT DID IT 3 MORE TIMES BEFORE I GOT TO MY LOCATION. AFTER MY MEETING I WENT DIRECTLY TO MY FORD DEALER. I HAD TO RENT A CAR FROM THE AIRPORT BECAUSE THEIR SERVICE WAS CLOSING AND THEY COULDN'T START ON IT UNTIL MONDAY (TODAY) SEPTEMBER 9TH. I FOUND OUT IT WAS THE THROTTLE BODY AND THAT IT WASN'T COVERED UNDER MY POWER TRAIN WARRANTY. WITH MY SENIOR DISCOUNT IT IS COSTING ME $595.84. I HAVE ONLY HAD THIS CARD FOR 16 MONTHS. IT HAD 39K MILES ON IT WHEN I BOUGHT IT. NOW I SEE THIS THING HAS HAPPENED TO MANY MORE CARS. WHEN IS IT GOING TO STOP? FORD MUST DO SOMETHING ABOUT THIS. *TR

09/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

WRENCH LIGHT CAME ON THE CAR SLOWED DOWN SHAKE BAD AND NO THROTTLE RESPONSE AT ALL, HAD IT TOWED IN FOR SERVICE AND WAS TOLD IT WAS A THROTTLE BODY ASSEMBLY FAILURE, NOT COVERED UNDER POWER TRAIN WARRANTY. *TR

09/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

WE FIRST NOTICED A SLIGHT HESITATION AT HIGHWAY SPEEDS. SINCE THEN THE CAR HAS COMPLETELY STALLED AT SLOWER SPEEDS, AND IS DIFFICULT TO KEEP RUNNING.

09/07/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHILE DRIVING ON THE FREEWAY, I EXPERIENCED A COMPLETE LOSS OF ENGINE POWER. THE IGNITION AND ELECTRICAL POWER REMAINED ON, BUT THE THROTTLE BECAME COMPLETELY UNRESPONSIVE. I PULLED OVER TO THE SHOULDER, THE CHECK ENGINE LIGHT CAME ON, AND I TURNED THE IGNITION COMPLETELY OFF. I TURNED IT ON A MINUTE LATER, THE CAR STARTED UP, NO CHECK ENGINE LIGHT. THROTTLE RESPONSE WAS BACK TO NORMAL. I DROVE TO MY NEAREST FORD DEALER WHERE I WAS TOLD IT'S A COMMON PROBLEM WITH A FAILED THROTTLE BODY. THIS COULD HAVE CAUSED A HUGE ACCIDENT, BUT THERE WAS NO TRAFFIC ON THE FREEWAY AT THE TIME.

09/07/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/27/2013
Crash: No
Fire: No
Summary

I WAS TRAVELLING ON AN INTERSTATE DOING 70 MILES AN HOUR WHEN MY CAR MADE A BANG AND I LOST ALL THROTTLE RESPONSE. THE CAR WAS RUNNING, SEEMED TO GO INTO NEUTRAL BUT PRESSING THE GAS PEDAL DID NOTHING. I WAS ABLE TO COST OVER 4 LANES DODGING TRAFFIC TO GET TO A SPOT WHERE I COULD COME TO STOP. AFTER TURNING OFF THE ENGINE AND RESTARTING EVERYTHING WENT BACK TO NORMAL. NOW JUST OVER A WEEK LATER IT HAPPENED 3 MORE TIMES IN 1 DAY. DOING RESEARCH IT SEEMS THIS IS A COMMON COMPLAINT FROM FUSION AND ESCAPE OWNERS. IT ALSO SEEMS THERE MAY BE AN INVESTIGATION UNDER WAY AS TO WHETHER THIS SHOULD BE A RECALL ISSUE. NOW IF FORD WAS TO FIX THIS IT WOULD BE 1 THING, BUT AFTER ALMOST KILLING ME ON THE INTERSTATE I NOW HAVE TO FORK OVER $400 TO THE DEALERSHIP BECAUSE EVEN THOUGH MY CAR IS SEVERAL THOUSAND MILES SHORT OF THE 30K MILE WARRANTY, THE 3 YEAR STIPULATION ON MY WARRANTY ENDED LESS THAN 3 MONTHS AGO.

09/07/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

CAR SUDDENLY WITHOUT ANY WARNING LOSES ALL POWER. FAULTY ELECTRONIC THROTTLE CONTROL.

09/06/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WHILE ACCELERATING HEARD A CLUNK AND LOST ALL POWER TO THE TRANSMISSION AND THROTTLE. THROTTLE LIGHT CAME ON, CAR RAN ROUGH. HAD TO COAST TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON. CAR RAN FINE, LIGHT WENT OFF AND I CONTINUED HOME. NOW IT HAPPENED AGAIN LAST WEEK WHILE GOING 65 ON THE INTERSTATE. SAME SCENARIO. IT HAPPENED AGAIN YESTERDAY AND TWICE THIS MORNING. CRUISE WAS SET THE LAST 3 TIMES, GOING 68 ON THE INTERSTATE. LAST TIME IN ADDITION TO THE THROTTLE WARNING LIGHT THE CHECK ENGINE LIGHT CAME ON AND STAYED ON EVEN AFTER RESTARTING. THIS COULD HAVE BEEN BAD ON THE INTERSTATE, BUT THERE WASN'T MUCH TRAFFIC. IT IS NOW AT THE SHOP WAITING ON THE VERDICT.

09/06/2013
Components: UNKNOWN OR OTHER
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

DRIVING DOWN THE ROAD, 65 MPH AND MY CAR JUST LOSES POWER. CALLED FORD AND TOLD THEM WHAT HAPPENED, TOOK IT IN AND THEY SAID THE THROTTLE BODY, IT'S BEEN 3 WEEKS AND STILL NO PART, THIS SEEMS TO BE A COMMON PROBLEM AND THE PART IS ON BACK ORDER.

09/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000 AND THE CURRENT MILEAGE WAS 121,000. THE VIN WAS NOT AVAILABLE.

09/06/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2013
Crash: No
Fire: No
Summary

UPON ACCELERATING FROM STOP AT CITY INTERSECTION TO 30 MPH, CAR SUDDENLY LOST ALL ACCELERATION. COASTED INTO NEARBY LOT. "WRENCH" LIGHT ON. TURNED CAR OFF. LUCKILY, NO CAR HAD BEEN APPROACHING FROM REAR, AND THIS WAS BEFORE ENTERING RAMP TO BUSY 60 MPH HIGHWAY. CAR RAN, AS IF NORMAL AFTER RE-STARTING, WRENCH LIGHT OUT. DROVE 15 MILES TO DEALER SERVICE SHOP. SHOP PERFORMED FORD'S THROTTLE BODY TEST PROCEDURE AND VERIFIED THROTTLE BODY HAD FAILED. SHOP REPLACED ELECTRONIC THROTTLE BODY ASSEMBLY; CAR AT 54,000 MILES. FROM RESEARCHING, SEE THAT THIS A PREVALENT ISSUE WITH INCREASING RATE OF OCCURRENCE (A TOP 5 CAR COMPLAINT OVER PAST 90 DAYS). GIVEN THE APPARENT INCIDENT RATE, INTERMITTENT NATURE, AND ODDS OF OCCURRING WITH SUDDEN SURPRISE IN TRAFFIC MOVING AT SPEED, CLEARLY PRESENTS A HAZARDOUS CONDITION AND COMPROMISES SAFETY IN OTHERWISE NORMAL DRIVING CIRCUMSTANCES. EVIDENTLY PROBLEM OCCURS WITHIN PREDICTABLE RANGE ON ODOMETER, WHICH PROBABLY INDICATES SOME MANUFACTURING DEFECT LEADING TO PREMATURE FAILURE. ALONG WITH THE RESULTING SAFETY RISK EXPOSURE, THIS DOES NOT REASONABLY MEET AUTOMOTIVE CONSUMER EXPECTATIONS FOR THE EQUIPMENT AND TECHNOLOGY. AS MORE VEHICLES GO THROUGH THIS MILEAGE RANGE, MAY BECOME EPIDEMIC WITH INCREASING ODDS FOR BAD OUTCOMES. WANTED TO ADD MY EVENT TO THE LIST; MAYBE CAN SAVE SOMEONE ELSE POTENTIAL SERIOUS ACCIDENT AND INJURY. TO THIS POINT, THE CAR SEEMS GOOD OTHERWISE, BUT THIS ITEM NEEDS TO BE TAKEN SERIOUSLY AND BY ALL RIGHTS GET REMEDIED IN A PROACTIVE MANNER.

09/05/2013
Components: ENGINE
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC2AR******
Summary

THE VEHICLE WAS COMING TO A STOP AND THE ENGINE LOST POWER AND STALLED. THIS HAS OCCURRED TWO TIME IN THE PAST 4 WEEKS. THE VEHICLE HAD BEEN DRIVEN AT LEAST A FEW MILES BEFORE THIS OCCURRED BOTH TIMES. PUT THE VEHICLE IN PARK AND IT STARTED IMMEDIATELY AND I WAS ABLE TO DRIVE AWAY. THE VEHICLE APPEARS TO NOT BE IDLING TO SLOW. *JB

09/05/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING THIS MORNING MY CAR SEEMED TO "SURGE". ALMOST FELT LIKE IT WAS GOING TO STALL A FEW TIMES AT STOP LIGHTS AND SUCH. THEN WHILE GOING 45-50 MPH MY CAR WOULDN'T RESPOND WHEN I PUSHED THE ACCELERATOR. WHEN I PULLED TO THE SIDE OF THE ROAD, THE CAR STARTED SHAKING. THERE WAS A WRENCH LIGHT IN MY DASH THAT CAME ON. WHEN I TURNED OFF THE CAR I RESTARTED IT AND IT RAN WITH THE SURGING PROBLEM UNTIL I REACHED MY DESTINATION. NO WRENCH LIGHT WHEN I RESTARTED THE CAR. *JB

09/05/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/18/2013
Crash: No
Fire: No
Summary

ON AUGUST 18,2013 I WAS DRIVING ABOUT 50 MPH WHEN CAR WENT LIMP( DID NOT STALL), IDLE WAS VERY ROUGH. AFTER TRYING FOR ABOUT 10 MINUTES TO FIGURE OUT WHAT WAS WRONG, WE TURNED OFF ENGINE AND RESTARTED CAR. THE CAR WAS FINE FOR THE NEXT WEEK. THEN ON AUGUST 25, 2013 THE SAME THING HAPPENED AGAIN. AGAIN, REPEATED TURNING ENGINE OFF AND RESTARTED. ON AUGUST 26, 2013, I WAS WAIT IN A DRIVE THROUGH AND THE CAR STALLED. I HAD TO KEEP THE CAR RUNNING BY TWO FOOTING IT ( ONE FOOT ON GAS ALL THE TIME AND ONE ON BREAK AS TO NOT HIT THE CAR IN FRONT OF ME). I THEN CALLED MY MECHANIC AND WE REPLACED THE BATTERY SINCE IT READ WEAK, AND NO CODES COME UP WHEN PUT ON COMPUTER. THAT DID NOT FIX THE PROBLEM. AFTER HE DID RESEARCH ON THE PROBLEM, HE REPLACED THE THROTTLE BODY. THIS SHOULD BE A RECALL PART. IT IS GOING TO CAUSE A DEATH ONE OF THESE TIMES WHEN THE CAR GOES LIMP TRAVELING ON HIGHWAYS AND SUCH. *JB

09/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/04/2013
Crash: No
Fire: No
Summary

ELECTRONIC THROTTLE BODY MALFUNCTIONED ON OUR 2010 FORD FUSION WHILE ON THE FREEWAY AT ABOUT 70 MPH. WITHOUT WARNING, THERE WAS NO RESPONSE FROM THE ACCELERATOR AND I WAS FORCED TO COAST OVER TO THE SHOULDER WITHOUT THE ABILITY TO CONTROL ACCELERATION. THANKFULLY THE FREEWAY WAS NOT TOO BUSY AND GETTING TO THE SHOULDER WITHOUT POWER WAS POSSIBLE. I AM PAYING FOR THE COST OF REPAIR. AFTER READING SEVERAL ARTICLES ABOUT THE NHTSA LOOKING INTO THE SITUATION, I BELIEVE THIS MALFUNCTION (WHICH IS COMMON) POSES A MAJOR SAFETY ISSUE AND WARRANTS A RECALL. LOSING ACCELERATION ABILITY WITHOUT WARNING AT THE WRONG TIME COULD PROVE FATAL FOR THE DRIVER AND OTHER DRIVERS NEARBY. *JB

09/05/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

SHORTLY AFTER I PURCHASED MY 2010 FORD FUSION BACK IN FEBRUARY OF THIS YEAR I NOTICED WHEN I STARTED MY VEHICLE AND HIT THE 20-25 MPH MY CAR HESITATES TO GO INTO GEAR AND WHEN IT DOES IT JERKS. I TOOK IT INTO MY DEALERSHIP AND AT FIRST I WAS TOLD THEY FOUND TRANS CODES THEN I WAS TOLD THAT WAS A MISCOMMUNICATION. I WAS TOLD IT DID THIS BECAUSE THE CAR WAS COLD. I HAVE NEVER OWNED A VEHICLE THAT DID THIS WHEN IT WAS COLD. UPON RESEARCHING KNOWN ISSUES WITH THIS VEHICLE I CAME ACROSS THE THROTTLE BODY ISSUE AND AM WONDERING NOW IF THAT IS MY ISSUE WITHOUT THE STALLING ISSUE. WILL CONTINUE TO GO BACK AND FORTH WITH THE DEALERSHIP AND FORD MOTOR COMPANY UNTIL MY ISSUE IS TAKEN CARE OF. *JB

09/05/2013
Components: ENGINE
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING LAMP ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 71,000.

09/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 32,727. UPDATED 09/25/13*LJ UPDATED 09/27/2013 *JS

09/05/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

CAR ENGINE SHUT OFF AT 40 MPH , STEP ON GAS NOTHING HAPPENS. CAR JERKS AND SPUTTERS. MUST PULL TO SIDE OF ROAD AND SHUT OFF ENGINE. WAIT 2 MINUTES AND TRY TO RESTART. RETURNED TO DEALER WITHOUT SUCCESS 3 TIMES. CAR HAS SHUT OFF 6 TIMES SINCE AT DIFFERENT SPEEDS AND HEAVY TRAFFIC. A REAL SAFETY HAZARD! *JB

09/05/2013
Components: ENGINE
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

DRIVING ALONG AND VEHICLE LOST POWER. PULLED OVER AND TURNED OF VEHICLE. WAITED 1 MINUTE AND STARTED VEHICLE UP AND WAS ABLE TO DRIVE AGAIN. THIS HAS OCCURRED AT LEAST 15 TIMES SINCE THE FIRST TIME AND MOST OF THEM OCCURRED WHILE I WAS DRIVING ON THE INTERSTATE. ALWAYS HAD TO PULL TO THE SIDE AND SHUT THE VEHICLE OFF, WAIT A MINUTE AND START THE VEHICLE BACK UP AND CAN CONTINUE ON. NO PATTERN EXCEPT OUTSIDE TEMPERATURE WAS ABOVE 80 DEGREES. *JB

09/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE ON THE FREEWAY DOING APPROXIMATELY 65-75 MPH, MY VEHICLE LOST POWER, THE WRENCH LIGHT CAME ON THE DASH, AND THE VEHICLE BEGAN TO STALL. I PULLED OVER TO THE SIDE OF THE FREEWAY, TURNED THE CAR OFF, AND RESTARTED. IT WAS FINE AFTER RESTARTING. A COUPLE DAYS LATER THE INCIDENT OCCURRED AGAIN. WITHIN 4 DAYS, MY VEHICLE BEGAN TO HAVE 4 EPISODES ON MY 11 MILE COMMUTE. THESE ISSUES DURING RUSH HOUR TRAFFIC PROMPTED ME TO BRING IT IN TO THE DEALERSHIP ASAP AS I DID NOT FEEL SAFE DRIVING IT ANY LONGER. MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. AFTER A GOOGLE SEARCH, I AM FAIRLY CERTAIN THAT THE DIAGNOSIS WILL INVOLVE THE THROTTLE BODY.*JB

09/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

AS I WAS DRIVING DOWN THE ROAD, MY VEHICLE "STALLED" ('LIMP" HOME MODE) FOR NO REASON, THE TRANSMISSION/THROTTLE CONTROL INDICATOR LIGHT APPEARED ON THE INSTRUMENT PANEL. I SAFELY PULLED THE CAR OVER, AS I SLOWED DOWN THE VEHICLE BEGAN TO "JERK". THE ONLY WAY I WAS ABLE TO STOP THIS WAS BY PUTTING THE CAR IN PARK AND SHUTTING OFF THE ENGINE. THIS HAPPENED AFTER I HAD BEEN ON THE ROAD FOR ABOUT 15-20 MIN. I PULLED BACK ON TO THE ROAD AND A VERY SHORT TIME LATER IT HAPPENED AGAIN. I PULLED OVER, SHUT THE CAR OFF AND STARTED IT BACK UP AND AGAIN IT WAS "FINE" (OPERATIONAL). I THEN MADE IT THE REST OF THE WAY HOME. THIS HAPPENED LATE ON A SATURDAY EVENING OF LABOR DAY WEEKEND. I TOOK THE CAR TO THE DEALERSHIP ON TUESDAY AND ON MY WAY THERE IT WENT INTO "LIMP HOME MODE" 4 TIMES IN A 7 MILE COMMUTE. FORD DID A DIAGNOSTIC TEST AND INFORMED ME THAT IT WOULD NEED A NEW THROTTLE BODY. I AM WAITING TO HEAR FROM FORD IF THEY ARE GOING TO COVER THE EXPENSE AS THIS IS A KNOWN ISSUE. THE FORD DEALERSHIP TOLD ME IT WOULD BE $460.00 +TAX TO PERFORM THE REPAIR. *JB

09/04/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DRIVING ON HIGHWAY, TRAVELING AT APPX 65-70 MILES PER HOUR - CAR STARTED RATTLING AND THEN SLOWED DOWN CONSIDERABLY - CAR DID NOT STALL, BUT PRESSING ON THE GAS PEDAL AND THE CAR DID NOT ACCELERATE. WAS ABLE TO SAFELY PULL OVER, TURNED THE CAR OFF, TRIED TO DRIVE, BUT THE CAR WOULDN'T DRIVE - ENGINE WORKED FINE, BUT CAR WOULD NOT MOVE FORWARD OR BACKWARD. YELLOW WRENCH LIGHT CAME ON. HAD CAR TOWED TO DEALERSHIP. WAS TOLD IT NEEDS A NEW THROTTLE BODY ASSEMBLY. *JB

09/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 60,000.

09/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FROM A STOP AND THE VEHICLE MOVED ONLY A FEW FEET INTO AN INTERSECTION BEFORE FAILING TO ACCELERATE ANY FURTHER. THE VEHICLE WAS SHUT OFF AND RESTARTED, AND THE VEHICLE OPERATED AS DESIGNED. THREE WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

09/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

VEHICLE LOST POWER AND WOULD NOT RESPOND TO ACCELERATOR, JUST PRIOR TO ENTERING FREEWAY ON RAMP. WRENCH ICON APPEARED ON CONSOLE. FORTUNATELY, NO ONE WAS FOLLOWING, SO WAS ABLE TO PULL OVER TO SIDE OF ROAD SAFELY. CAR BEGAN TO SHAKE. TURNED OFF CAR - WAS ABLE TO RESTART AND GET HOME SAFELY. REVIEWED SYMPTOMS ON LINE - CONSISTENT WITH THROTTLE BODY ISSUE, WHICH APPEARS TO BE A FREQUENTLY REPORTED PROBLEM WITH THE FUSION. TOOK THE CAR TO THE DEALER NEXT DAY - CONFIRMED IT WAS DEFECTIVE THROTTLE BODY. SERVICE MANAGER INDICATED THIS IS A COMMON ISSUE WITH THE FUSION, AND THEY SEE ONE OR TWO A MONTH AT JUST THIS DEALER. PART HAD BEEN BACK ORDERED FOR SOME TIME, BUT LUCKILY HAD JUST COME IN, SO VEHICLE WAS REPAIRED SAME DAY (OUT OF WARRANTY, OF COURSE - 3 YEAR OLD CAR WITH 40000 MI). SEEMS LIKE THIS IS A KNOWN PROBLEM WITH POTENTIAL SAFETY IMPLICATIONS THAT FORD IS WELL AWARE OF - WHY ISN'T THIS THE SUBJECT OF A RECALL AND REPLACEMENT BEFORE THIS HAPPENS TO SOMEONE AT 70 MPH? *JB

09/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRONIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,000. THE CONSUMER STATED THE VEHICLE STALLED MULTIPLE TIMES, BEFORE IT STOPPED COMPLETELY. UPDATED 10/22/13

09/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

JUST FOUR MONTHS AFTER PURCHASING MY SO CALLED "CERTIFIED PRE-OWNED 172 POINT PASS INSPECTED 2010 FORD FUSION" THE CAR STARTS ACTING UP WHILE DRIVING DOWN A MAIN STREET IN THE MIDDLE OF TOWN, THE CAR LOST ALL ACCELERATION RIGHT AFTER I STARTED TAKING OFF FROM A STOP LIGHT. THE WRENCH LIGHT THEN CAME ON AND THE CAR STARTED TO STALL OUT AS THIS WAS GOING ON I'M ALSO TRYING TO TURN LEFT, WHICH WAS A LITTLE SCARY BECAUSE I BASICALLY CUT SOMEONE OFF WHILE TURNING BECAUSE, I HAD NO ACCELERATION WHATSOEVER TO AVOID THEM. THIS IS A SERIOUS PROBLEM AND I'M NOT THE ONLY ONE WHOSE HAD TO GO THROUGH IT FROM ALL THE SAME COMPLAINTS I SEE ON THE INTERNET. THIS MALFUNCTIONING THROTTLE BODY NEEDS TO BE RECALLED BEFORE SOMEONE GETS SERIOUSLY HURT! *JB

09/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/02/2013
Crash: No
Fire: No
Summary

ENGINE DROPPED TO 900 RPM. COASTED TO STOP. VEHICLE WOULD NOT RESPOND TO ACCELERATION. TURNED ENGINE OFF AND RESTARTED MADE IT TO TOWN. DIAGNOSED BY DEALERSHIP AS THROTTLE BODY. PARTS NOT AVAILABLE TILL OCTOBER. THEY HAVE CAR WE HAVE RENTAL BECAUSE WE HAD EXTENDED WARRANTY. IF WE DIDN'T HAVE THAT WE WOULD BE IN TROUBLE. *JB

09/04/2013
Components: ENGINE
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

CAR LOSES POWER AT HIGHWAY SPEED, RPMS DROP TO IDLE, ENGINE IDLES ROUGH AS IF IT IS NOT GETTING SUFFICIENT AIR OR FUEL, AFTER TURNING ENGINE OFF AND RESTARTING, ENGINE OPERATION RETURNS TO NORMAL. INCIDENT HAS RECURRED ONCE. *JB

09/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE CAR HAS DIED UNEXPECTEDLY. THE WRENCH AND ENGINE LIGHT WILL GO ON, IT DID IT ONCE ON JULY 27, AUG. 24 AND 25 AND ON SEPT 4, IT DIED TWICE ON THE FREEWAY IN RUSH HOUR TRAFFIC. THE FORD SERVICE DEPT. DIAGNOSED IT AS A "FALTERING THROTTLE BOX". THERE IS A WAIT OF A MONTH FOR THESE. *JB

09/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AS I WAS DRIVING ON THE INTERSTATE, MY CAR BEGAN TO LOSE POWER AND I COULD NOT ACCELERATE. FORTUNATELY, I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL OFF THE HIGHWAY SAFELY. HAD I BEEN IN THE CENTER OR FAR LEFT LANE, MY SAFETY AND THAT OF MY PASSENGER COULD HAVE BEEN SERIOUSLY JEOPARDIZED. AAA TOWED ME TO A FORD DEALER AND IT WAS NECESSARY TO REPLACE THE THROTTLE BODY. I HAVE SINCE LEARNED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND BELIEVE A RECALL SHOULD BE IN ORDER. *JB

09/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING ON THE HIGHWAY, AND ALL OF A SUDDEN, MY CAR SLOW DOWN QUICKLY AND A LIGHT CAME ON THAT LOOKED LIKE A WRENCH. I HAD TO PULL OVER QUICKLY AND TRY TO RESTART THE CAR, IT RESTARTED AND I WAS ON MY WAY. THIS HAPPENED SEVERAL OTHER TIMES AND EVENTUALLY, THE VEHICLE WOULD START, BUT WOULDN'T MOVE. TOOK THE VEHICLE TO THE DEALERSHIP, TO BE TOLD I NEEDED A NEW THROTTLE BODY ON A VEHICLE THAT WAS TWO YEARS OLD. THE WARRANTY WAS UP DUE TO THE MILEAGE AND THE COST WAS AROUND $600. THIS APPEARS TO BE A KNOWN ISSUE, BUT FORD IS NOT STEPPING UP TO THE PLATE AND COVERING THE COST OF THE REPAIR.

09/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

THIS HAS HAPPENED ON MULTIPLE OCCASIONS. WHILE DRIVING DOWN THE ROAD GOING APPROX 45 MPH. SUDDENLY THE VEHICLE WOULD LOSE THROTTLE RESPONSE AND/OR STALL ALL TOGETHER. ON AT LEAST TWO OCCASIONS I HAVE ALMOST BEEN REAR-ENDED ONCE ALMOST BY A SEMI-TRUCK. I HAVE DONE MY RESEARCH ON THE SYMPTOMS CONCERNING MY VEHICLE, AND HAVE FOUND OUT THAT THIS IS DUE TO A FAILING THROTTLE BODY. I HAVE ALSO FOUND OUT THAT THIS HAS HAPPENED ON QUITE A LOT OF FORD FUSIONS BUILT AT LEAST BETWEEN 2006 AND 2011. I AM QUITE SURPRISED THAT FORD HAS NOT ISSUED A RECALL ON THESE VEHICLES' PARTS, THIS IS DEFINITELY A SAFETY ISSUE. *JB

09/04/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

VEHICLE STALLED IN MOTION. IT HAPPENED SEVERAL TIMES, WITHOUT ANY WARNING OR ANY SIGN OF MALFUNCTION.

09/03/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

FUEL INLET ERROR ON DASH..TRANSMISSION SHIFTS HARD WHEN PULLING OUT. *JB

09/03/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

DRIVING ON A BUSY INTERSTATE HIGHWAY WHEN SUDDENLY MY CAR LOOSES POWER AND GOES INTO LIMP MODE. ABSOLUTELY NO THROTTLE RESPONSE. WRENCH LIGHT INDICATOR CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND MY CAR SHUTTERED A BIT AS I SLOWED DOWN. TURNED THE CAR OFF AND WAITED A MINUTE BEFORE RESTARTING. RESTARTED SLUGGISHLY. BEGAN DRIVING AGAIN AND NO MORE THAN 5 MINUTES LATER, THE SAME THING HAPPENED. THIS TIME THE CHECK ENGINE LIGHT CAME ON. ONCE AGAIN, TURNED CAR OFF, RESTARTED AND BEGAN DRIVING AGAIN. MADE IT INTO A LOCAL BRAKE/MUFFLER SHOP WHERE THEY WERE KIND ENOUGH TO DIAGNOSE THE PROBLEM FOR ME. ERROR CODE P2112 CAME OVER WITH A DESCRIPTION ABOUT THE THROTTLE BODY ACTUATOR BEING STUCK CLOSED. THEY INFORMED ME THEY'VE SEEN THIS PROBLEM MANY TIMES AND IT SEEMS TO BE A COMMON ISSUE. IT MADE SENSE TO ME BECAUSE, LEADING UP TO THIS EVENT, I HAD BEEN EXPERIENCING A LAGGING THROTTLE. IT HAS HAPPENED TO ME TWICE MORE SINCE THIS INITIAL OCCURRENCE. *JB

09/03/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

AT HIGHWAY SPEED, THERE WAS A CONTROLLED LOSS OF POWER TO THE ENGINE. UPON SHUTTING DOWN AND RESTARTING, THE PROBLEM CLEARED BUT RECURRED. THE VEHICLE WAS SERVICED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. *JB

09/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

IN THE PAST WEEK, MY VEHICLE HAS "STALLED," FOR LACK OF A BETTER WORD, AT MODERATE TO HIGH SPEEDS ON THREE SEPARATE OCCASIONS. THE THIRD TIME THIS OCCURRED, I WAS DRIVING UPHILL DURING RUSH HOUR ON "THE CUT IN THE HILL," A STRETCH OF HIGHWAY IN NORTHERN KENTUCKY NEAR CINCINNATI KNOWN FOR ITS DISPROPORTIONATELY HIGH NUMBER OF AUTO ACCIDENTS. IT'S A VERY DANGEROUS PLACE FOR A VEHICLE TO SIMPLY STOP AT THE BUSIEST TIME OF DAY. BECAUSE IT WAS GOING UPHILL, THE VEHICLE DID NOT COAST TO A SAFER LOCATION (OR EVEN COAST AT ALL) AS IT HAD DONE DURING PREVIOUS EPISODES AND I WAS UNABLE TO PULL OVER TO THE SHOULDER. I WAS STUCK, BROKEN DOWN, IN THE MIDDLE LEFT LANE. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP FOR THIS EXACT ISSUE TWICE IN THE PAST WHILE IT WAS COVERED UNDER THE BUMPER-TO-BUMPER WARRANTY. THEY CLAIMED THEY COULD NOT REPLICATE THE PROBLEM OR FIND A CODE SO IT WAS PROBABLY JUST A FLUKE AND NOT TO WORRY ABOUT IT. THIS TIME, WHEN I BROUGHT MY CAR IN LAST FRIDAY 8/30/13, THEY KNEW EXACTLY WHAT WAS WRONG WITH IT AND HAD THE PART TO REPLACE IT (WHICH WAS AMAZING SINCE IT'S ON A NATIONAL BACK ORDER BECAUSE THIS PROBLEM IS APPARENTLY HAPPENING TO EVERYONE). MY 12 MONTH/12,000 MILE CERTIFIED BUMPER-TO-BUMPER WARRANTY EXPIRED 1,200 MILES AGO, SHORTLY AFTER THE LAST TIME I BROUGHT IT IN FOR SERVICE. IT TOOK LESS THAN AN HOUR FOR THEM TO CALL ME WITH A DIAGNOSIS. IT WAS A FAULTY THROTTLE BODY, JUST LIKE I HAD TOLD THEM, AND IT COST ME ALMOST $600 OUT-OF-POCKET TO REPLACE IT. NONE OF IT WAS COVERED. UNBELIEVABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT AND REIMBURSE ME AND EVERYONE ELSE WITH THIS ISSUE. UNSAFE AND UNFAIR! *JB

09/03/2013
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT AROUND 70 MPH AND ALL THE LIGHTS CAME ON MY DASHBOARD. A WRENCH CAME ON AND THE CAR STARTED LOSING POWER. I PULLED OVER TO THE SIDE OF THE ROAD, SHUT THE CAR OFF. I WAITED A FEW MINUTES, STARTED IT. IT STARTED RIGHT UP. I DROVE FOR A FEW MILES, IT DID IT AGAIN. *JB

09/03/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE DID NOT ACETATE HOWEVER. THE VEHICLE WAS STOPPED AND RESTARTED SOME TIME LATER AND OPERATED AS DESIGNED. THE DEALER WAS NOTIFIED OF THE FAILURE, WHO SUGGESTED THAT THE THROTTLE BODY COULD HAVE BEEN DEFECTIVE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

09/03/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

PE13-003 MY 2009-2011 FORD ESCAPE, FUSION, MARINER AND MILAN ELECTRONIC THROTTLE BODY MALFUNCTION 21-FEB-2013 MY 2010 FORD FUSION 4 CYLINDER HAS MALFUNCTIONED TWICE IN TWO DAYS WITH SUDDEN POWER LOSS AND THE WRENCH ICON OF THE GAUGE CLUSTER. EACH TIME, THE ENGINE WOULD DROP TO 800 RPM AND CRAWL AT LESS THEN 20 MPH. THE FIRST INCIDENT WAS NEAR HUNT AUTO AS LEAVING A 4-WAY STOP ON SUNDAY WITH NEAR 90 DEGREE HEAT. THE SECOND WAS MONDAY WHILE ON I-65 N NEAR MILLERSVILLE AT 68 MPH. SCARY. BOTH TIMES I HAD TO PULL OVER, INSPECT THE IDLE BEHAVIOR, TURN THE CAR OFF, WAIT 30 SECONDS THEN TURN-ON AGAIN FINE WITH NORMAL BEHAVIOR. AFTER RESEARCH, THIS APPEARS TO BE UNDER INVESTIGATION BY THE NHTSA SINCE FEB 2013 AS LIKELY THROTTLE BODY ISSUES OF THIS ENGINE TYPE. I HAVE SENT THIS INFO TO MY LOCAL FORD DEALER WWW.HUNTAUTO.COM. PLEASE ADVISE AND ASSIST AS POSSIBLE. *JB

09/03/2013
Components: ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I ACCELERATED AFTER A RED LIGHT AND WAS TRAVELING UP AN INCLINE AND SUDDENLY I HAD NO ENGINE POWER. I THOUGHT CAR HAD STALLED BUT ALL LIGHTS WERE ON IN THE DASHBOARD AND I STILL HAD STEERING CAPABILITY. I COASTED DOWN THE BRIDGE AND PULLED OFF INTO THE FIRST PUBLIC PARKING I COULD FIND. THE CAR WAS IDLING VERY ROUGH. I SHUT IT OFF, WAITED A FEW MINUTES AND RESTARTED. IT STARTED FINE AND TRAVELED OK ON THE WAY HOME. IT SEEMED A LITTLE HESITANT A COUPLE TIMES BUT IT DIDN'T REPEAT THE "LIMP-MODE" THAT IT WAS IN PREVIOUSLY. *JB

09/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON 8/17/13 WHILE DRIVING DOWN THE HIGHWAY AT 65 MPH, MY CAR WENT INTO (LIMP MODE) WOULD NO LONG ACCELERATE, WE SAFELY PULLED TO THE SIDE OF THE ROAD AND THE CAR BEGAN TO SHAKE VIOLENTLY. WE PUT THE CAR IN PARK AND SHUT IT OFF, WE RESTARTED THE CAR AND IT WORKED FINE, THE NEXT OCCURRENCE OCCURRED 9/1/13, WHILE ACCELERATING UP A FREEWAY RAMP, ALL THE SAME SYMPTOMS, AGAIN THE CAR RESTARTED FINE. THIRD OCCURRENCE 9/2/13 WHILE DRIVING 35 MPH ON THE STREET. IT SEEMS IT IS THE THROTTLE BODY. MY CAR IS NO LONGER UNDER WARRANTY, I CALLED THE FORD DEALERSHIP AND THEY ARE ON "BACK ORDER FOR THE PART," I WAS ALSO TOLD THIS PART "GOES OUT ALL THE TIME." I AM TOLD IT CAN BE UP TO 1 MONTH FOR THE PART TO COME IN! MY CAR IS NOT DRIVABLE AND IS A SAFETY HAZARD. LUCKILY, THE PAST THREE OCCURRENCES I WAS ABLE TO PULL SAFELY OVER, BUT I CAN NOT RISK, DRIVING IT ANY LONGER. I AM STUCK.*JB

09/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WE WERE GOING DOWN THE INTERSTATE AND MY CAR STARTED SHAKING AND DIED OUT. THIS CONTINUED 6 MORE TIMES BEFORE WE FOUND A VALVOLINE AND HAD THEM TEST IT ON THEIR COMPUTER. IT GAVE THE CODE P2111 TAC SYSTEM OPEN. NOW THE CODE IS GONE AND THE DEALER CAN NOT FIX IT UNLESS IT DISPLAYS THIS CODE SO WE HAVE TO CONTINUE TO DRIVE IT UNTIL THE ERROR MESSAGE SHOWS UP AGAIN.*JB

09/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I WAS TRAVELING DOWN A 2 LANE HIGHWAY (STATE ROAD, PA) WHEN THE CAR BEGAN TO RAPIDLY LOSE ACCELERATION AND SEEMED TO STALL. THE ENGINE JERKED EXCESSIVELY, BUT NEVER TURNED OFF. NO AMOUNT OF PRESSING THE ACCELERATOR MADE ANY DIFFERENCE. I COASTED TO THE SIDE OF THE ROAD SAFELY. LUCKILY, NO ONE HIT ME. TURNED ENGINE OFF AND CALLED FOR ROADSIDE ASSISTANCE. TURNED THE VEHICLE ON A FEW MINUTES LATER AND EVERYTHING WAS FINE. THE YELLOW WRENCH LIGHT CAME ON WHEN ACCELERATOR LOST CONTROL. NEXT DAY, WHILE DRIVING TO WORK , IT HAPPENED ON RT13N DE AND AGAIN I WAS LUCKY TO BE ABLE TO QUICKLY GET TO THE EMERGENCY LANE. YELLOW WRENCH LIGHT AND NO CONTROL ON ACCELERATOR WITH ENGINE VIBRATING HEAVILY BUT DOES NOT TURN OFF. SWITCHED OFF AND TURNED ON - EVERYTHING IS FINE. SAME DAY EVENING - RETURNING FROM WORK - IT HAPPENS AS I GET ON THE ENTRY RAMP TO I95 N DE. NARROWLY MISSED SOMEONE REAR ENDING ME. YELLOW LIGHT, HEAVY VIBRATION AND NO ACCELERATION. TURN OFF AND TURN ON, EVERYTHING IS FINE. BEING IN DOWNTOWN WILMINGTON - NO EMERGENCY LANE AND HAD TO DO THIS RIGHT IN THE MIDDLE OF THE ROAD DURING RUSH HOUR. THIS SUDDEN LOSS OF POWER IS EXTREMELY SCARY AND WITH 2 CHILDREN IN THE BACK SEAT - I FEAR FOR THEIR SAFETY. IMAGINE IF THIS IS HAPPENS ON THE INTERSTATE WITH A 18 WHEELER BEHIND YOU. WILL BE TAKING TO DEALER FIRST THING IN THE MORNING. VEHICLE IS SERVICED AND MAINTAINED ONLY BY FORD. NO ONE HAS TOUCHED MY VEHICLE OTHER THAN FORD AUTHORIZED DEALER AND HAVE NOT MISSED A SINGLE FORD RECOMMENDED MAINTENANCE SERVICE. *JB

09/02/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE CAR UNEXPECTEDLY LOSSES POWER. IT HAS OCCURRED ON TWO OCCASIONS. YOU CAN CONTINUE TO PRESS ON THE GAS PETAL BUT THE CAR WILL NOT INCREASE IN SPEED.YOU MUST PULL OVER TO THE SIDE OF THE ROAD. TURN THE ENGINE OFF. WAIT A FEW MINUTES AND RESTART THE CAR IN ORDER TO GAIN CONTROL OF THE THROTTLE AGAIN. IT HAS A DEFECTIVE THROTTLE BODY. THIS IS A KNOWN ISSUE TO FORD. THEY HAVE RECALLED THE 2010 ESCAPE FOR THIS SAME ISSUE. FORD NEEDS TO RECALL THE 2010 FORD FUSION FOR THIS ISSUE BEFORE SOMEONE IS KILLED OR INJURED.*JS

09/02/2013
Components: POWER TRAIN
Incident Date: 09/28/2012
Crash: No
Fire: No
Summary

DRIVING ON INTERSTATE AT 70MPH AND CAR JUST LOSES POWER!!! LUCKILY NO ONE NEAR US. PULLED OVER TO SIDE AND TURNED CAR OFF. RESTARTED AND PROCEEDED TO EXIT RAMP AND IT DID IT AGAIN! A WRENCH INDICATOR LIGHT APPEARS ON DASH. WENT TO NEAREST GAS STATION AND ATTENDANT COULD NOT HELP MUCH SO WE HAD NO CHOICE BUT TO KEEP GOING. STARTED VEHICLE AND IT SEEMED FINE THIS TIME AND DROVE FOR SEVERAL MINUTES THEN WHILE RIVING ON BUSY STREET APPROX 40 MPH AND CAR BEGAN TO SPUTTER AND LOSE POWER; WRENCH INDICATOR LIGHT CAME ON DASH AND CAR EVENTUALLY DIED THIS TIME. MANAGED TO ROLL TO SIDE OF STREET AND TURNED KEY OFF. RESTARTED AND THEN AFTER DRIVING A FEW MINUTES DID THE SAME THING; THIS TIME BARELY AVOIDING A MAJOR COLLISION! THIS HAPPENED 7 TIMES IN A COUPLE OF MILE RADIUS BEFORE I COULD GET TO A GARAGE; VERY DANGEROUS! DISCOVERED THAT IT IS THE THROTTLE BODY AND COMPUTER CODES REVEAL IT IS STICKING OPEN AND CLOSED. AFTER RESEARCH ON COMPUTER HAVE DISCOVERED COUNTLESS PEOPLE WITH SAME PROBLEM FROM THEIR FUSIONS. FORD MUST ISSUE A RECALL! THIS IS EXTREMELY DANGEROUS! *JS

09/02/2013
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

I HAVE SPOKEN TO A REPRESENTATIVE IN RESPONSE TO AN EMAIL SENT TO YOUR TIER1 EMAIL CRCFMC AND AM NOT SATISFIED WITH THE RESULTS.. IF THIS IS THE WRONG DEPARTMENT WOULD YOU PLEASE FORWARD THIS ON. WHILE DRIVING, MY CAR LOST POWER. I SHUT OFF THE ENGINE. AFTER 5 MIN OR SO THE IGNITION STARTED SO I DROVE IT HOME. I TOOK IT IN FOR SERVICE THE FOLLOWING A.M. AND WAS TOLD THERE WAS A PROBLEM WITH THE THROTTLE WHICH HAD BEEN SEEN MANY TIMES BEFORE.MY WARRANTY HAD RUN OUT A SHORT TIME BEFORE THIS INCIDENT SO I WAS REQUIRED TO PAY OUT-OF-POCKET. I EXPLAINED IN THE TIER 1 EMAIL CRDFMC MENTIONED ABOVE THAT THIS SEEMS LIKE A DESIGN PROBLEM AND I FEEL I SHOULDN'T BE RESPONSIBLE FOR PAYMENT. A REPRESENTATIVE CONTACTED ME EXPLAINING MY PART HAD BEEN REPLACED WITH ONE OF A NEW DESIGN. I WAS OFFERED A 50"% REFUND AND ADVISED THAT IN THE EVENT OF A RECALL I WOULD GET REIMBURSED THE OTHER 50%. I DO NOT FIND THIS ACCEPTABLE. OBVIOUSLY FMC HAS A PROBLEM WITH THE ORIGINAL THROTTLE HENCE THE NECESSITY FOR A NEW DESIGN. I SHOULD NOT BE RESPONSIBLE FOR PAYMENT AND EXPECT TO BE REIMBURSED 100%. *JS

09/01/2013
Components: STEERING
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

2ND TIME IT HAPPENED: WHILE DRIVING, ELECTRICAL POWER STEERING GEAR FAILED, STEERING WAS HARD TO TURN, DEALER RESET THE FAILURE (POWER STEERING ASSIST FAULT; SERVICE POWER STEERING NOW) AND STEERING WAS WORKING FINE AGAIN. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE INVESTIGATED. THANKS *JS

09/01/2013
Components: ENGINE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY 2010 FORD FUSION BEGINS TO SHAKE, VIBRATE AND THEN THE ENGINE STALLS WITHOUT WARNING, WHILE DRIVING IN TRAFFIC. THIS HAPPENS WHILE DRIVING AT EITHER INTERSTATE SPEEDS OR CITY DRIVING SPEEDS. I HAVE TO STOP, PLACE MY CAR IN PARK AND RESTART THE ENGINE. I HAVE COME CLOSE TO BEING REAR ENDED BY A CAR BEHIND ME, BOTH ON THE INTERSATE AND ON CITY STREETS. *JS

08/31/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TRAVELING DOWN THE STREET AT ABOUT 25-30 MPH WHEN THE CAR ALERTED US THAT THERE WAS A PROBLEM, MESSAGES READ SERVICE POWER STEERING NOW & SERVICE ADVTRAC. WE PULLED OVER AT THE NEXT BLOCK INTO A PARKING LOT, TURNED THE CAR OFF & LOOKED FOR THE POWER STEERING RESERVOIR. FOUND NONE, . TURNED THE CAR BACK ON AND HAD NO POWER STEERING. *JS

08/30/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 50 MPH IN RUSH HOUR TRAFFIC, I SUDDENLY LOST ALL THROTTLE CONTROL, REQUIRING ME TO COAST TO THE SIDE OF THE FREEWAY, THRU 2 OR 3 LANES OF TRAFFIC. THE AMBER "WRENCH" LIGHT WAS ON. AFTER STOPPING THE CAR AND SHUTTING IT OFF, I RESTARTED IT, AND ALL WAS WELL AGAIN. "WRENCH" LIGHT WAS OFF, AND I HAD FULL POWER/THROTTLE CONTROL AGAIN. I CONTINUED MY COMMUTE WITHOUT FURTHER INCIDENT. THE COMMUTE HOME WAS UNEVENTFUL TOO. THIS IS THE SECOND OCCURRENCE OF THE PROBLEM IN THE PAST MONTH, AND IS VERY UN-NERVING WHEN IT HAPPENS IN RUSH HOUR TRAFFIC AS YOU COAST WHILE LOSING ALL POWER, TRYING TO CHANGE LANES AND AVOID TRAFFIC. I'LL BE TAKING THE CAR TO THE LOCAL FORD DEALER IN THE MORNING. SEARCHING THE NHTSA DATABASE SHOWS LOTS OF COMPLAINTS FOR THIS SAME ISSUE. I THINK IT IS TIME FOR FORD TO HAVE A RECALL.

08/30/2013
Components: ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Summary

DRIVING DOWN HIGHWAY WHEN WRENCH LIGHTS UP AND CHECK ENGINE LIGHT WITH NO ACCELERATION. SHUT CAR OFF AND WAS ALLOWED TO MAKE IT UP TO 45MPH AND UNDER 2K RPMS. RECALL FORD FUSION THROTTLE BODIES!!

08/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE DECELERATED AND BEGAN TO SHAKE. THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

08/30/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE ENGINE RPM DROPS TO ZERO AND THE CAR COASTS TO A COMPLETE STOP. SOMETIMES UPON RESTARTING THE ENGINE , THE CAR SHAKES VIOLENTLY. WHEN IT DOES START YOU CAN TRAVEL MAYBE A FEW FEET SOMETIMES A FEW MILES THEN IT STARTS ALL OVER AGAIN. I HAVE TAKEN IT TO BE SERVICED AND THEY IDENTIFIED THE PROBLEM AS THE THROTTLE BODY.

08/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

THE ACCELERATOR STOPPED WORKING AS I WAS STARTING TO MOVE AFTER A STOP LIGHT. A LIGHT WENT ON THAT LOOKED LIKE A WRENCH. THE FORD DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM AFTER PAYING $134.20. HAPPENED AGAIN WHILE DRIVING 60 MILES PER HOUR ON THE FREEWAY ON 8/4/2013. THE FORD DEALER REPLACED A VALVE AND WE PAID $291.98. HAPPENED SEVERAL TIMES WHILE DRIVING 60 MPH ON THE FREEWAY ON 8/25/2013. WE RESEARCHED THE PROBLEM ON THE INTERNET AND FOUND SEVERAL DRIVERS WITH THIS MODEL HAD A MALFUNTIONING THROTTLE BODY. WE TOLD THE FORD DEALER HOW TO DIAGNOSE THE PROBLEM. THIS REPAIR COST US $654.13.

08/30/2013
Components: UNKNOWN OR OTHER
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I EXPERIENCED A SUDDEN AND DRAMATIC LOSS OF POWER, SUCH THAT IT INSTANTLY FELT THAT THE VEHICLE WAS GOING TO STALL. I WAS ONLY ON A CITY STREET SO IT WAS EASY TO PULL OVER BUT HAD I BEEN GOING 70MPH ON THE HIGHWAY THIS COULD HAVE BEEN EXTREMELY DANGEROUS IN THE WRONG SITUATION. TURNED THE CAR OFF AND BACK ON AND ALL WAS FINE. A MILE OR SO LATER THE SAME PROBLEM OCCURRED AND CHECK ENGINE CAME ON. MY MECHANIC PULLED THE CODE P2111 WHICH INDICATES A DEFECTIVE THROTTLE BODY. I SEARCHED THE INTERNET AND THERE IS AN ENORMOUS AMOUNT OF BUZZ REGARDING THIS PROBLEM AND SEVERAL ACCIDENTS HAVE BEEN CAUSED. THIS SHOULD CLEARLY BE A RECALL.

08/29/2013
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

I WAS DRIVING ON INTERSTATE 71 AND THE CAR FELT AS IF IT WAS LOOSING POWER. THE WRENCH LIGHT CAME ON AND THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE INTERSTATE AND TURNED THE VEHICLE OFF. I WAITED A MINUTE AND STARTED THE VEHICLE. IT STARTED AND I ACCELERATED AND I PULLED ONTO THE INTERSTATE. ABOUT A MILE DOWN THE ROAD THE SAME THING HAPPENED AND THE VEHICLE LOST POWER. I PULLED OVER, WAITED AND RESTARTED THE VEHICLE. I AGAIN PULLED ONTO THE INTERSTATE AND THE VEHICLE SEEMED TO BE OKAY TO DRIVE ALTHOUGH THE ENGINE LIGHT WAS STILL ON. I DROVE IT DIRECTLY TO JOHN NOLAN AUTO SERVICE. THEY CHECKED THE VEHICLE AND STATED THAT THE EEC. DIAG. P02111 STORED IN THE COMPUTER FOR THROTTLE BODY STUCK OPEN. THEY REMOVED AND REPLACED THE THROTTLE BODY ASSY AND RE-PROGRAMMED THE PCM.

08/29/2013
Components: POWER TRAIN
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

THROTTLE BODY FAILURE- CAR HAD TO BE TOWED INTO THE DEALERSHIP. VEHICLE COMPLETELY LOST POWER AND LEFT ME STRANDED ON THE SIDE OF THE ROAD.

08/29/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

DRIVING 55 MPH LOST POWER, CAR SHOOK VIOLENTLY, WRENCH LIGHT TURNED ON, ROLLED OFF COUNTRY ROAD & TURNED CAR OFF. RESTARTED & DROVE HOME 600 MILES WITHOUT INCIDENT. THEN ON DECEMBER 3, 2012 (2 WEEKS LATER) WHILE DRIVING 60 MPH ON BUSY HIGHWAY AT RUSH HOUR SAME THING HAPPENED...NO POWER, WRENCH LIGHT, VIOLENT SHAKING. FORTUNATELY, WAS IN A BUSY DOWNTOWN AREA WITH MULTIPLE EXIT RAMPS. WAS ABLE TO "ROLL" OFF HIGHWAY , TURN OFF CAR & RESTART. NEEDED TO DO THIS SEVERAL TIMES. GOT TO DESTINATION ( I WAS SHAKING MORE THAN CAR) AND SAME THING HAPPENED ALL THE WAY HOME. TOOK TO DEALER WHO EVENTUALLY REPLACED THROTTLE BODY& HAVEN'T HAD AN INCIDENT SINCE. I FEEL THIS SHOULD BE A RECALL PROBLEM AFTER READING ALL THE IDENTICAL STORIES & EXPECT MY $100 DEDUCTIBLE RETURNED AS I DID HAVE THE EXTENDED WARRANTY.

08/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1HGEM22125L******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO DECELERATE IN A JERKING MOTION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROADWAY CAUTIOUSLY. THE VEHICLE WAS LATER TAKEN TO AN AUTHORIZED DEALER WHERE A DIAGNOSTIC TESTING WAS PERFORMED, WHICH DETECTED A FAULTY THROTTLE BODY. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 76,120. UPDATED 9/19/13 *CN

08/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE A DIAGNOSTIC WAS SCHEDULED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 54,000.

08/29/2013
Components: POWER TRAIN
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LUNGE AND JERK. THE VEHICLE THEN STOPPED ACCELERATING AND WAS TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 117,603.

08/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON MONDAY, AUGUST 19, THE CAR WAS SERVICED - THE WORKS FUEL SAVER PACKAGE. ON SUNDAY, AUGUST 25, I DROVE THE CAR ALL MORNING, BOTH HIGHWAY AND TOWN DRIVING. LATER ON SUNDAY, THE CAR WAS PARKED FOR CLOSE TO 1 HOUR. THEN I DROVE THE CAR FOR APPROXIMATELY 10 MINUTES. AFTER I WAS STOPPED AT A RED LIGHT I COULD NOT FULLY ACCELERATE ON GREEN AS THE ENGINE SHOOK VIOLENTLY, THE WRENCH LIGHT WAS LIT. I WAS ABLE, BUT ONLY SLOWLY, TO PULL OVER AND STOP THE ENGINE. AFTER A FEW MINUTES I WAS ABLE TO START THE CAR. NO WRENCH LIGHT OR ENGINE SHAKING. I WAS ABLE TO DRIVE HOME. ON MONDAY, AUGUST 26, I DROVE THE CAR AND ONCE AGAIN AT A STOP I COULD NOT FULLY ACCELERATE BUT WAS ABLE TO PULL OVER AS THE WRENCH LIGHT WAS LIT AND STOP THE ENGINE. I STARTED THE CAR AND WAS ABLE TO DRIVE HOME. I THEN CALLED THE SERVICE DEPARTMENT. GOT AN APPOINTMENT FOR WEDNESDAY, AUGUST 28. ON TUESDAY EVENING AS I WAS DRIVING THE CAR TO THE DEALERSHIP TO LEAVE THE CAR OVERNIGHT, ONCE AGAIN THE CAR HAD NO ACCELERATION FROM A STOP WITH THE WRENCH LIGHT LIT. I STARTED THE CAR AND DROVE TO THE DEALERSHIP. ON WEDNESDAY, AUGUST 28, SERVICE FOUND THAT THE ELECTRONIC THROTTLE BODY ASSEMBLY HAD TO BE REPLACED.

08/29/2013
Components: STEERING
Incident Date: 08/29/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FAILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 103056. THE VIN WAS NOT AVAILABLE.

08/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MOTOR POWER SURGE A FEW TIMES THEN DIED WITH 4 LANES OF TRAFFIC ALL TRAVELING ABOUT 65MLH. WAS ABLE TO TURN KEY OFF AND RESTART MOTOR AND RAN FINE THE REST OF THE WAY HOME. TODAY SURGE A FEW TIMES BUT NOT AS OFTEN AS YESTERDAY. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

RAPID DECELERATION WHILE ON THE FREEWAY, WRENCH SIGN CAME ON. PULLED ON THE SIDE OF THE FREEWAY AND CAR STARTED SPUTTERING AND JERKING, TURNED CAR OFF TURNED BACK ON AND DRIVE FINE. BACK ON THE FREEWAY THE NEXT DAY DURING RUSH HOUR TRAFFIC AND RAPID DECELERATION HAPPENED AGAIN. PULLED OVER IN RUSH HOUR TRAFFIC (VERY DANGEROUS BY THE WAY) TURNED CAR OFF AND BACK ON AND RAN FINE. FORD SAYS IT WILL COST ME $565.00 FOR A NEW THROTTLE BODY AND CAM ON A 3 YEAR OLD VEHICLE THAT HAS HAD REGULAR MAINTENANCE. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

DRIVER WAS DRIVING WHEN THE VEHICLE STARTED TO LOSE POWER AND WAS GETTING SLOWER AND SLOWER. WHEN THE DRIVER PULLED OVER THE VEHICLE WAS IDLING AND RUNNING ROUGH. THE VEHICLE STALLED AND THE DRIVER TRIED TO RESTART IT AFTER LETTING IT SIT FOR A FEW MINUTES. SHE WAS ABLE TO GET THE VEHICLE TO STATE BACK UP, BUT IT KEPT STALLING. VEHICLE HAD TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

DRIVER WAS COMPLAINING THAT THE VEHICLE WAS RUNNING ROUGH WHILE DRIVING. THE VEHICLE STALLED A COUPLE OF TIMES AND THE DRIVER WAS ABLE TO GET IT RESTARTED AND DRIVE IT INTO THE NEAREST FORD DEALERSHIP. IT WAS DETERMINED AFTER DIAGNOSTIC THAT IT WAS THE THROTTLE BODY THAT HAD GONE OUT AND NEEDED TO BE REPAIRED. THE SHOP TOLD US IT WOULD BE A MINIMUM OF 3-4 DAYS BEFORE THEY RECEIVED THE THROTTLE BODY ASSEMBLY BEFORE THEY WOULD EVEN BE ABLE TO START THE REPAIRS. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

DRIVER STATED THAT THE VEHICLE WAS SHAKING WHILE SHE WAS DRIVING IT AND SHE WAS UNABLE TO ACCELERATE. SHE WAS ABLE TO GET THE VEHICLE PULLED OVER AND TURN IT OFF FOR A FEW MINUTES AND GET IT RESTARTED. SHE TOOK THE VEHICLE TO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

VEHICLE STALLED AND DRIVER WAS UNABLE TO GET THE VEHICLE RESTARTED ONCE IT WAS PULLED OFF THE ROAD. VEHICLE HAD TO BE TOWED INTO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. *TT

08/28/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/19/2013
Crash: No
Fire: No
Summary

LIKE MANY OTHERS, I'M EXPERIENCING INCREASINGLY FREQUENT ACCELERATION FAILURES (NO ACCELERATION WITH VISUAL CUE AS WELL AS ACCELERATION SURGES) CONSISTENT WITH (AND IDENTIFIED BY DEALER AS) A MALFUNCTIONING ETB. ADDITIONALLY, IT SEEMS THAT THE THROTTLE BODY MAY BE AFFECTED BY BOTH PROXIMITY AND STRESS SENSORS, AS THE FAILURES (AND GENERALLY FAIRLY DRAMATIC DROPS IN SPEED) TEND TO OCCUR MOST FREQUENTLY AT HIGH SPEEDS IN HEAVY TRAFFIC. PER FORD'S RESPONSE TO THE SAFETY INVESTIGATION (INRL-PE13003-57050P), THE MANUFACTURER SUBMITS THAT THE RESULTING FMEM MODE (ALWAYS THE MOST SEVERE OF "GOOD LUCK WITH THAT" IN MY VEHICLE'S CASE) ALLOWS FOR SAFE MANEUVERING. WHILE THIS MAY BE TRUE ON THE TEST COURSES IN DEARBORN, I'D GLADLY VOLUNTEER MY VEHICLE TO ALLOW MY NEIGHBORS TO RE-EVALUATE THIS CLAIM IN ACTUAL LANSING TRAFFIC. *TT

08/28/2013
Components: ENGINE
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

GOING ON THE HIGHWAY AT 70 MPH, ENGINE JUST DIES ON ME, FORCING ME TO PULL OVER, IT LOOSES ALL POWER BUT IT GOES TO A VERY LOW RPM'S FOR A WHILE, ENGINE SHAKES AND AFTER A COUPLE OF MINUTES JUST TURN OFF, I TURN IT BACK ON AND IT RUNS LIKE NOTHING HAPPENED. I WAS OUT OF TIME APPROXIMATELY 200 MILES AWAY FROM HOME, THIS CONDITION HAPPENED TO ME FOR ABOUT 15 TIMES IN A 100 MILES RANGE. SOME TIMES IT TAKES PLACE JUST AFTER LEAVING A PARKING LOT, SOME OTHER TIMES AT 20 MPH SO IT IS VERY UNPREDICTIBLE BUT AT THE SAME TIME PRETTY DANGEROUS. EVERY ONCE ON A WHILE CHECK ENGINE LIGHT GOES OFF, THEN IT IS NOT THERE. *TT

08/28/2013
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2013
Crash: No
Fire: No
Summary

I WAS COMING HOME FROM WORK AND I HAD JUST TURNED LEFT ON TO [XXX] AND THE CAR START SLOW DOWN I TRIED TO ACCELERATE BUT THE CAR SLOWED TO ABOUT 2MPH AND THE ENGINE JUST STARTED TO SHAKE BADLY IT WOULDN'T EVEN PULL THE HILL GOING TO MY HOUSE SO PULLED OVER IN A NEIGHBORS YARD AND CALLED MY FATHER HE TOLD ME TO JUST CUT IT OFF AND WAIT A COUPLE MINUTES THEN RETRY IT AND AFTER I WAIT IT STARTED FINE AND THE WRENCH LIGHT WENT OFF SO DROVE IT TO MY HOME ABOUT A MILE AWAY AND IT DID IT AGAIN WHEN I WAS PULLING IN MY DRIVE WAY IF THIS HAD HAPPENED WHEN I WAS TURNING ON TO MY ROAD I COULD OF BEEN HIT BY ANOTHER CAR THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED BEFORE SOME ONE GETS HURT OR KILLED. WISE UP FORD IT YOUR CHEAP CHINA PARTS THAT'S CAUSING THE PROBLEMS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

08/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

LOOSING POWER AND ACCELERATION CAPABILITY. ENGINE CONTINUES TO RUN HOWEVER QUITE THE HAZARD ON A CONGESTED FREEWAY WHEN YOU SUDDENLY LOOSE POWER AND SPEED. DIAG IS THAT IT IS A FAULTY THROTTLE BODY ASSEMBLY. COSTLY REPAIR JUST AFTER WARRANTY EXPIRATION NOT TO MENTION HIGHWAY HAZARD AND TOWING EXPENSE. *TT

08/27/2013
Components: SERVICE BRAKES
Incident Date: 01/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

THE PARKING BRAKE FREEZES IN FREEZING WEATHER. YOU CAN STILL LOWER (RELEASE) THE PARKING BRAKE HANDLE, THE WARNING LIGHT IN THE DASH WOULD GO OFF, BUT THE REAR RIGHT BRAKE STAYS ENGAGED. THIS LEAVES THE DRIVER TO BELIEVE THAT THE BRAKE HAS BEEN RELEASED WHEN IN FACT IT HASN'T. THIS HAPPENED TO ME THIS PAST WINTER. THE CAR FELT SLUGGISH AS IF IT WAS DRAGGING SOMETHING. ABOUT 10 MINUTES INTO DRIVING WE SMELLED A BURNT SMELL AND HEARD A METAL POPPING NOISE FROM THE REAR RIGHT WHEEL. WE STOPPED AT A GAS STATION TO FIND OUT WHAT WAS HAPPENING. THE RIGHT REAR BRAKE WAS BURNING HOT, THE BURNT SMELL WAS VERY STRONG, AND IT CONTINUED TO MAKE THE METAL POPPING NOISE AS IT WAS EXPANDING DUE TO THE EXCESSIVE HEAT. WE HAD THE CAR TOWED TO THE DEALER AND WAS TOLD THAT THIS PROBLEM HAS TO DO WITH THE DESIGN OF THE PARKING BRAKE CABLE. WE WERE ALSO TOLD TO NOT USE THE PARKING BRAKE IN WINTER OR IT LIKELY WOULD HAPPEN AGAIN. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS ON BECAUSE IT CAN LEAD TO THE CAR CATCHES FIRE. *TR

08/27/2013
Components: STEERING
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

STARTED INDICATED "POWER STEERING FAULT IN PARKING LOT. POWER STEERING INOPERATIVE. DASH BOARD. SHUT DOWN AND RESTARTED STEERING NOW FINE. *TR

08/27/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA2AR******
Summary

BASICALLY THE CAR SHUT DOWN DRIVING DOWN THE PENNSYLVANIA TURNPIKE ON FRIDAY MORNING AT 65 MPH, THE CAR TOTALLY SHUT DOWN. THIS HAPPENED 2 TIMES AT 65 MPH AND ONE TIME AT ABOUT 25 MPH WHILE ENTERING THE TURNPIKE. I WAS VERY LUCKY THAT THE TRACTOR TRAILER BEHIND ME GOING ABOUT 70 MPH, SAW SOMETHING WAS WRONG WITH MY CAR AND HAD TIME MOVED OVER INTO THE PASSING OR HE WOULD HAVE HIT MY CAR AND KILLED ME. THIS HAPPEN ONE MORE TIME DURING MY MORNING COMMUTE AT THAT SPEED. I TOOK MY CAR YESTERDAY TO THE FORD DEALER AND HE REPAIRED THE THROTTLE BODY MOTOR ASSEMBLY. I HAVE NOTIFIED FORD CUSTOMER SERVICE CASE # CAS-#[XXX], BUT I BELIEVE THIS IS AN IMMEDIATE LIFE & HEALTH SAFETY RECALL ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND LOST ACCELERATION. THE WRENCH ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO HER DESTINATION. THE FAILURE WAS EXPERIENCED NUMEROUS. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE BODY WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 66,000.

08/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TURNED ONTO SIDE STREET TRAVELING AT ABOUT 30 MPH. SUDDENLY LOST POWER AND CAR BEGAN TO BUCK AND CHUG. CAR STALLED TWICE AND RE-STARTED BUT ONLY COULD GO BETWEEN 5 AND 10 MPH, BUCKING ALL THE WAY ABOUT A MILE OR SO TO A SERVICE STATION WHERE I LEFT IT TO BE REPAIRED. HAD TO CALL FRIENDS FOR A RIDE HOME. IT ACTUALLY BUCKED MORE GOING DOWNHILL WHERE I WAS ABLE TO GET UP TO 10 MPH. MECHANIC REPLACED THROTTLE BODY HOUSING AT A COST OF $543.56, PARTS, LABOR AND TAX. RUNNING THE CAR LIKE THAT ALSO FOULED SPARK PLUGS AND IT COST ME ANOTHER $285.00 FOR A TUNE UP. *TR

08/27/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

GOING DOWN ROAD ABOUT 45 MPH ACCELERATE STOP RESPONDING. COULDN'T GIVE ANY GAS. RPM DROP TO AROUND IDLE [ IDLE WAS ROUGH] ALL MOST GOT REAR ENDED. GOT OVER TO SIDE OF ROAD. TURN CAR OFF. THEN RESTARTED DROVE IT HOME [ ABOUT 3 MILE] AND PARKED THIS HAS HAPPEN TWICE IN THE LAST 4 DAYS . BOTH TIMES DRIVING ABOUT 45 MPH. FIRST TIME 8/23/2013 SECOND TIME 8/26/2013 *TR

08/27/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA5AR******
Summary

I WAS DRIVING ABOUT 45 ON STRAIGHT STRETCH OF ROAD CAR FELT LIKE IT WENT INTO NEUTRAL BUT IT DID NOT LOST ALL POWER PRESSING ON THE GAS DID NOTHING WAS ABLE TO PULL OFF ROAD YELLOW-WRENCH LIGHT CAME ON CAR STARTED MISSING REAL BAD SO HARD THE CAR WAS JUMPING A LITTLE SO I CUT THE CAR OFF AND THEN IT STARTED BACK UP AND RAN OK FOR ABOUT 10 MILES DID THE SAME THING AGAIN-I TOOK IT TO LOCAL FORD DEALERSHIP RENTED A CAR THEY TOLD ME ON FRIDAY AS IT DID NOT HAPPEN WITH THEM AND DID NOT THROW A CODE THEY COULD FIND NOTHING WRONG WITH IT AND I NEEDED TO DRIVE IT AGAIN AND IF IT HAPPENED AGAIN TO BRING IT BACK ON MONDAY- I PICKED CAR UP DROVE IT SATURDAY ABOUT 40 MILES AND SAME THING AGAIN I DROVE IT ON HOME AS THE FORD PLACE WAS CLOSED I AM AFRAID TO DRIVE IT AS IT IS VERY DANGEROUS -SUNDAY A FRIEND OF MINE DROVE BEHIND ME TO TAKE IT BACK TO SAME DEALERSHIP AND ABOUT 10-12 MILES CAR DID SAME THING (4TH TIME) WAS ABLE TO RESTART IT AND THEN DROVE IT TO THE DEALERSHIP WITH A NOTE ABOUT THE PROBLEM. SPOKE TO DEALERSHIP YESTERDAY AND TODAY AND ONCE AGAIN THEY TELL ME AS THE CODE WAS ALERTED AND THEY DROVE IT 20 MILES AND IT WAS FINE -THE CAR IS NOT FINE IT IS DANGEROUS TO MYSELF AND OTHERS -I EXPRESSED THIS TO THEM AND WAS TOLD THERE WAS NOTHING THEY COULD DO AS THEY DON'T KNOW WHAT THE PROBLEM IS TO DRIVE IT AND IF IT HAPPENS AGAIN TO COME BACK? I LOOKED ON THE INTERNET AND FOUND MANY OTHER EXAMPLES OF THE SAME PROBLEM -IF THERE ARE A LOT OF CONCERNS WHAT CAN BE DONE TO GET FORD TO ADMIT THIS IS A SAFETY PROBLEM -I TALKED TO THEM ABOUT THE THROTTLE BODY ASSEMBLY PROBLEMS BUT WAS TOLD IT MAY BE THE PROBLEM BUT WOULD NOT RECOMMEND REPLACING IT BECAUSE THEY DON'T KNOW. *TR

08/27/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

AS I MADE A LEFT HAND TURN INTO MY NEIGHBORHOOD, I FELT THE CAR SORT OF SLIP OUT OF GEAR. IT BEGAN SLOWING DOWN SO I PRESSED ON THE GAS PEDAL AND NOTHING HAPPENED. THEN, THE ENGINE LIGHT WENT ON AND SHORTLY AFTER, THE TRANSMISSION LIGHT APPEARED. I COASTED DOWN THE HILL AND PULLED OVER. I SHUT OFF THE CAR AND TURNED IT BACK ON. IT SEEMED TO BE FINE FOR 5 SECONDS AND THEN THE TWO LIGHTS REAPPEARED. THE GAS PEDAL STOPPED WORKING AND THE CAR BEGAN SHAKING AND LUNGING FORWARD. I WAS CLOSE TO HOME, LUCKILY, SO I COASTED INTO THE DRIVEWAY AND GOT IT TOWED TO THE DEALER THE NEXT DAY. THE THROTTLE BODY NEEDED TO BE REPLACED, WHICH AFTER DOING SOME RESEARCH, IS A MAJOR KNOWN PROBLEM WITH THE FUSION. I'M WONDERING WHY THERE IS NO RECALL. *TR

08/27/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

MOST RECENTLY, WHILE I WAS DRIVING MY 2010 FORD FUSION AROUND 25 MPH, MY CAR SLOWED DOWN, BUT DID NOT SHUT OFF, AND I COULDN'T ACCELERATE. MY RPM'S DROPPED AND MY WRENCH LIGHT CAME ON, SO I PULLED OVER AND SHUT THE CAR OFF. AFTER A FEW MINUTES, I TURNED THE CAR BACK ON AND IT APPEARED FINE. THIS HAPPENED 2 TIMES IN ONE WEEK. MY UNDERSTANDING IS THAT I NEED A NEW THROTTLE BODY. THIS CAR IS A BRAND NEW 2010 FORD FUSION WITH 68,000 MILES. I WOULD NOT EXPECT THIS TYPE OF PROBLEM/EXPENSE AND AM VERY FRUSTRATED. SIDE NOTE: I HAVE HAD MANY OTHER ISSUES WITH THIS VEHICLE SINCE THE TIME I BOUGHT IT. THE OTHER PROBLEM RELATED TO TRANSMISSION "REVVING" THAT OCCURRED WHEN DECELERATING AROUND 25-40 MPH OR BETWEEN GEARS. I HAD MY VEHICLE IN MULTIPLE TIMES AT A FORD DEALERSHIP FOR THIS ISSUE. THEY COMPLETED COMPUTER RESETS AND RAN OTHER TESTS. THE PROBLEM STILL CONTINUED. WE ESCALATED TO THE BBB AND WAS AWARDED A FORD FIELD SERVICE ENGINEER INSPECTION AND HAD A VEHICLE DATA RECORDER INSTALLED. THE ISSUES I DESCRIBED COULD NOT BE REPLICATED. *TR

08/27/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE ADVANCE TRACK WARNING SYSTEM ILLUMINATED FOLLOWED BY EVERY LIGHT ON THE INSTRUMENT PANEL ILLUMINATING. THE SPEEDOMETER AND THE AIR CONDITIONER ALSO FAILED. THE CONTACT STATED THAT HE PULLED THE VEHICLE OVER, DISCONNECTED THE BATTERY TO RESET THE COMPUTER AND THE VEHICLE FUNCTIONED PROPERLY AFTER THE BATTERY WAS RECONNECTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

08/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING AND A WRENCH CAME ON MY DASH, THE CAR STALLED AND LOST ALL THROTTLE. ITS HAPPENED TO ME BEFORE BUT NOW ITS DOING IT ALOT MORE. I AM AFRAID I WILL GET HURT. *TR

08/26/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

I DRIVE APPROXIMATELY 80 MILES PER DAY, 5 DAYS A WEEK. WHILE DRIVING ON THE HIGHWAY AT NORMAL SPEEDS OF 45-60 MPH, MY FUSION LOST ALL ACCELERATION POWER. THIS HAS HAPPENED 3 TIMES IN THE LAST WEEK ALONE. EACH TIME, THE WRENCH WARNING LIGHT APPEARED ON THE DASHBOARD SO I HAD TO COAST TO THE SIDE OF THE HIGHWAY AND RESTART MY VEHICLE BEFORE I COULD RETURN SAFELY TO THE ROAD. DURING EACH INCIDENT, I WAS IN SEVERAL LANES OF TRAFFIC, AND LOSING ALL POWER CERTAINLY CREATES A DANGEROUS ENVIRONMENT FOR ME AND OTHER DRIVERS AROUND. *TR

08/26/2013
Components: POWER TRAIN
Incident Date: 06/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

THE FIRST TIME THIS ISSUE HAPPENED WAS JUNE OF 2011. I WAS DRIVING ON THE HIGHWAY, THE WRENCH LIGHT CAME ON AND MY CAR STALLED OUT AND I COULD NO LONGER ACCELERATE. I TOOK IT TO FORD THAT DAY AND THEY SAID IT WAS THE THROTTLE BODY AND THEY REPLACED IT. NOW IT'S AUGUST OF 2013 AND I'M HAVING THE SAME EXACT ISSUE AGAIN. THE WRENCH LIGHT COMES ON AND MY VEHICLE STALLS AND I CAN'T ACCELERATE. I HAVE TO TURN MY CAR OFF, WAIT A FEW MINUTES, AND TURN IT BACK ON TO CONTINUE DRIVING AND SOMETIMES THAT DOESN'T FIX IT. WHEN I CONTACTED MULLINAX FORD IN APOPKA, FL THEY ACKNOWLEDGED THERE HAS BEEN ISSUES WITH THAT CERTAIN PART AND THAT THEY HAVE THE MOST UPDATED VERSION OF THE PART THAT THEY SAID FORD HAS FIXED THE DEFICIENCY WITH IT. HOWEVER, THAT PART ISN'T COVERED UNDER ANY WARRANTY SO I WOULD HAVE TO PAY ALMOST $300 TO HAVE IT REPLACED YET AGAIN. *TR

08/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND SUDDENLY MY ENGINE DIED WITH NO WARNING AND THE RPMS DROPPED. I CAME VERY CLOSE TO AN ACCIDENT AND LUCKILY WAS ABLE TO GET IT OFF THE ROAD. PEOPLE DRIVE VERY FAST AND I FEEL LUCKY TO BE UNHURT. I HAVE A DEFECTIVE THROTTLE BODY AND I CAN NO LONGER DRIVE MY CAR TILL IT IS FIXED. THIS IS VERY DANGEROUS AND SHOULD BE RECALLED. THEY SAY THE CIRCUIT BOARD IS FAULTY AND IS SENDING THE ENGINE THE WRONG SIGNAL. SOMEONE IS GOING TO GET SERIOUSLY HURT OR KILLED . PLEASE ADD THIS TO YOUR LIST OF OTHER COMPLAINTS. I BOUGHT MY CAR ON JULY 11, 2009 THANK U *TR

08/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

I WAS DRIVING HOME DOING ABOUT 50 MPH, AND ALL OF A SUDDEN THE CAR LOST POWER AND I WAS UNABLE TO ACCELERATE. THE CAR STARTED SHAKING VIOLENTLY AND IT FINALLY STOPPED DOWN TO ABOUT 2-3 MPH. I TOOK IT TO THE FORD DEALERSHIP AND HAD TO PAY 824.00 TO REPLACE THE THROTTLE BODY. FORD NEVER MENTIONED ANYTHING ABOUT THIS BEING A PROBLEM. I HAVE SEEN NUMEROUS NEWS STORIES ABOUT THIS VERY PROBLEM. *TR

08/26/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

FRIDAY AUGUST 9, 2013 TURNING RIGHT ON GREEN LIGHT AND LOST ALL FORWARD POWER, BUT ENGINE DID NOT STALL CAR WOULD MOVE VERY SLOWLY ON ENGINE IDLE. TURNED KEY OFF THEN CAR STARTED BACK UP RAN OK. SUNDAY AUGUST 11, 2013 DRIVING IN TRAFFIC A 45MPH LOST ALL FORWARD POWER WAS ABLE TO STOP AT THE SIDE OF THE ROAD WITHOUT BEING REAR ENDED IN TRAFFIC. MONDAY AUGUST 12, 2013 TURNING LEFT OUT OF DRIVEWAY INTO TRAFFIC LOST ALL FORWARD POWER WAS ABLE TO GET TO CURB BEFORE BEING T-BONED IN TRAFFIC. ON MONDAY AUGUST 12, 2013 HAD THROTTLE BODY ASSEMBLY REPLACED AT A COST OF $488.56. $324.34 FOR A PART THAT SHOULD LAST LONGER THEN 45,000 MILES. *TR

08/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Summary

FOR THE LAST COUPLE OF WEEKS I HAVE BEEN HAVING AN ISSUE WITH MY 3 YEAR OLD FORD FUSION (2010) STARTED STALLING OUT AT RANDOM TIMES FOR NO APPARENT REASON. WHEN THIS HAPPENED THE FIRST TIME I CALLED MY LOCAL DEALER AND ASKED HIM WHAT MAY BE WRONG WITH MY VEHICLE AND HE SAID THAT THERE WAS A COMMON ISSUE WITH THE THROTTLE BODY, WHICH CAUSES THE CAR TO STALL OCCASIONALLY AND THAT IT WOULD COST ME AROUND $350 FOR THE PART ALONE. I BELIEVE THIS TO A MAJOR SAFETY PROBLEM BECAUSE ONE TIME THIS HAPPENED TO ME I WAS TRAVELING ON THE HIGHWAY AT 60MPH WITH A SEMI-TRUCK BEHIND ME AND THE TRUCKER CAME VERY CLOSE TO HITTING ME. I ALSO HAD THIS HAPPEN TO ME AT AN INTERSECTION WHILE TAKING OFF FROM A RED LIGHT, TURNING LEFT. I HAVE DONE SOME ONLINE RESEARCH ABOUT THIS ISSUE AND IT DOES SEEM TO BE A PROBLEM AMONGST MANY FORD FUSION OWNERS IN CARS THAT ARE ONLY 2 OR 3 YEARS OLD. IF THIS IS SUCH A COMMON OCCURRENCE THAT FORD DEALERS KNOW THAT THIS ISSUE EXISTS THEN I ASK WHY HASN'T THIS PART BEEN RECALLED? *TR

08/25/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA9AR******
Summary

MY 18 YEAR OLD SON WAS GETTING READY TO GET ON THE FREEWAY AND THE VEHICLE SUDDENLY SLOWED TO 30 MPH. WE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE THROTTLE BODY AT OUR EXPENSE. THIS ISSUE IS SO COMMON THAT FORD IS HAVING A HARD TIME PRODUCING ENOUGH THROTTLE BODIES. THE PART IS ON NATIONAL BACK ORDER AND THIS PARTICULAR DEALER HAD A CAR IN THE SHOP THAT HAD WAITED 1 MONTH FOR THIS PART. THIS IS A SERIOUS SAFETY ISSUE. ONE MINUTE LATER AND MY SON WOULD HAVE BEEN DOING 65MPH ON THE FREEWAY. IMAGINE IF HE WAS IN TRAFFIC AND SUDDENLY COULD NOT TRAVEL FASTER THAN 30 MPH. IN ADDITION, SINCE THIS EVENT THE FORD SYNC AND BLUETOOTH FEATURES NO LONGER WORK. *TR

08/25/2013
Components: UNKNOWN OR OTHER
Incident Date: 06/11/2013
Crash: No
Fire: No
Summary

WAS ON MY WAY TO WORK WHEN WITHOUT ANY WARNING MY CAR STARTED JERKING AND RUNNING REALLY ROUGH. THEN IT JUST WOULD NOT GO ANY FURTHER AS I KEPT TRYING TO GIVE IT THE GAS. LUCKILY I ARRIVED AT WORK. THINKING I HAD RECEIVED SOME BAD GAS AND IT WOULD PASS, BUT IT JUST KEPT GETTING WORSE. NOW I CAN'T EVEN DRIVE IT FOR FEAR OF IT STOPPING AND I WOULD BE STRANDED. *TR

08/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING ABOUT 60 MPH ON THE HIGHWAY, AND THE ENGINE STOPPED. I COASTED TO THE SIDE OF THE ROAD, AND TURNED OFF THE KEY TO RESET THE ALARM CODE. THE CAR STARTED AND DROVE NORMALLY FOR ABOUT 2 MILES, THEN THE ENGINE STOPPED AGAIN. WITHIN 5 MILES THE CAR WOULD BARELY RUN AT ALL, THE ENGINE WAS MIS-FIRING AND CLUNKING ALONG AT 2 MPH AND STALLING EVERY FEW FEET. I HAD NO PREVIOUS INDICATIONS OF A PROBLEM. THE CAR WAS RUNNING FINE, AND THEN WITHIN 5 MILES IT WAS COMPLETELY UN-DRIVABLE. THE PROBLEM WAS FAILURE OF THE THROTTLE BODY, COST $525 TO REPAIR. THERE ARE MANY REPORTS OF THIS PROBLEM ON THE INTERNET. *TR

08/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

THE CAR WOULD NOT ACCELERATE AFTER COMING TO A STOP. I PUSHED ON THE ACCELERATOR AND NO POWER. IT ALSO GOES FROM 60 AND DROPS DOWN INSTANTLY WHILE DRIVING ALMOST AS IF IT LOST POWER. *TR

08/24/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS LEAVING WORK DRIVING DOWN COLUMBIA PIKE ROAD IN ARLINGTON, VA. @ 3:30 IN THE AFTERNOON ON AUGUST 22, 2013 HEADING TOWARDS INTERSTATE 395. I HAS STOPPED AT AN INTERSECTION WAITING FOR THE LIGHT TO TURN GREEN AND MY 2010 FORD FUSION BEGAN TO SHAKE VIOLENTLY, AS IF IT WAS GOING TO CUT OFF FOR NO APPARENT REASON. I LOOKED AT THE DASH BOARD AND SAW AN ILLUMINATED WRENCH AND COULD NOT FIGURE OUT WHAT WAS HAPPENING. THE STREET LIGHT TURNED GREEN AND I MASHED ON THE GAS PEDAL AND THE CAR DID NOT HAVE ANY FORWARD MOTION. THE CAR CONTINUED TO SHAKE VIOLENTLY, SO I IMMEDIATELY TURNED ON MY EMERGENCY FLASHERS TO WARN THE OTHER CARS AND FOR MY SAFETY, THAT I WAS HAVING A MECHANICAL PROBLEM WITH MY CAR AND COASTED DOWN THE HILL LOOKING FOR A SAFE LOCATION TO TRY AND FIGURE OUT EXACTLY WHAT WAS WRONG WITH THE CAR. AS I COAST DOWN THE HILL, I CONTINUED MASHING THE GAS PEDAL WITH NO RESULTS. I PULLED OVER STOPPED THE CAR AND TURNED THE CAR OFF FOR A FEW MINUTES TRYING TO FIGURE OUT MY NEXT STEP. JUST BY CHANCE I DECIDED TO TRY AND RESTART THE CAR AND THE CAR STARTED UP WITH FORWARD MOTION. IF I HAD BEEN ON THE INTERSTATE 395 NEAR THE PENTAGON, I COULD HAVE LOST MY LIFE BECAUSE OF THIS PROBLEM. I CALLED MY WIFE WHO LIVES IN ATLANTA AND TOLD HER WHAT HAD HAPPENED AND BY CHANCE THAT EVENING ON THE ATLANTA NEWS OTHER FORD OWNERS WERE DESCRIBING THIS VERY SAME ISSUE (THROTTLE BODY FAILURE) ON THERE FORD VEHICLES. I AM FILING A COMPLAINT AGAINST FORD MOTORS TO GET THIS PROBLEM FIXED AT NO COST TO THE FORD OWNERS. WE PAID OUR MONEY FOR A QUALITY PRODUCT AND FORD SHOULD STAND BEHIND THERE PRODUCT AND FIX IT NOT JUST RUN AWAY FROM THE PROBLEM. *TR

08/24/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Summary

I WAS DRIVING HOME FROM THE LOCAL STORE AND CAME UP TO A LIGHT. AS I STARTED TO TURN RIGHT AND ACCELERATE, THE ENGINE SUDDENLY STOPPED ACCELERATING. THE INCIDENT OCCURRED AT ABOUT 1000 RPM'S. THE "SERVICE ENGINE SOON" LIGHT APPEARED. I QUICKLY PULLED OVER TO THE SIDE OF THE STREET AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON AND GOT NO MORE THEN 100 YARDS WITHOUT THE SAME THING HAPPENING AGAIN. I REPEATEDLY DID THIS UNTIL I MANAGED TO GET HOME. A TOW TRUCK TOOK IT INTO THE DEALERSHIP AND THEY SAID THE THROTTLE BODY WAS BAD SO THEY REPLACED IT. I'M THANKFUL THIS DIDN'T HAPPEN WHEN I WAS TURNING LEFT WITH ONCOMING TRAFFIC WHICH COULD HAVE EASILY RESULTED IN AN ACCIDENT. *TR

08/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2013
Crash: No
Fire: No
Summary

I WAS TRAVELING AT ABOUT 45 MPH AND WITHOUT ANY WARNING MY CAR STALLED. IT WOULD NOT ACCELERATE AT ALL. I HAD TO JUST LET IT COAST AND ATTEMPT TO GET OUT OF THE ROAD. THE CAR WAS STILL RUNNING, BUT VERY ROUGH. AFTER I CUT THE ENGINE OFF, IN A FEW MINUTES IT DID RESTART. BUT BY THIS TIME A DEPUTY HAD SHOWN UP. HE WOULD NOT LET ME TRY TO DRIVE THE CAR, BECAUSE IT COULD HAPPEN AGAIN AND WOULD BE A SAFETY ISSUE. I HAD TO HAVE THE CAR TOWED. WHEN THEY CHECKED THE COMPUTER NOTHING SHOWED UP. I THEN TOOK MY CAR MY CAR TO A LOCAL FORD DEALER. AND WITHOUT EVEN CHECKING THE CAR THE SERVICE PERSON TOLD ME THAT IT WAS THE THROTTLE BODY. AS THIS IS A COMMON PROBLEM WITH MY CAR. FORD NEEDS TO RECALL THIS PART. THIS IS GOING TO COST ME AROUND $600 TO REPAIR MY CAR. THIS IS EXTREMELY DANGEROUS, IF I HAD BEEN IN HEAVY TRAFFIC SOMEONE COULD HAVE BEEN INJURED. *TR

08/24/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WITHOUT WARNING, ENGINE STALLED ON HIGHWAY AT 60 MPH CAUSING RAPID DECELERATION. AFTER RESTART, CONTINUED INTERMITTENT STALLING WITHOUT WARNING CREATING A HAZARDOUS SITUATION. *TR

08/24/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2013
Crash: No
Fire: No
Summary

MY VEHICLE IS A 2010 FORD FUSION SE V6. I WAS TRAVELING AT 80 MPH IN THE LEFT LANE ON THE HIGHWAY WHEN MY CAR DECIDED IT NO LONGER WISHED TO ACCELERATE. MY SPEED IMMEDIATELY AND DRASTICALLY SLOWED DESPITE KEEPING MY FOOT TO THE FLOOR ON THE ACCELERATOR. BECAUSE I DID NOT TOUCH MY BRAKES, THERE WAS NO WARNING OF MY RAPID DECELERATION TO THE VEHICLES BEHIND ME BY WAY OF BRAKE LIGHTS. THE VEHICLE DIRECTLY BEHIND ME MISSED HITTING ME BY ABOUT 2 INCHES AND THE VEHICLES BEHIND THAT HAD TO SWERVE - IN VERY HEAVY TRAFFIC - TO AVOID HITTING BOTH OF US. IT WAS AN EXTREMELY DANGEROUS SITUATION. I QUICKLY THREW ON MY HAZARDS AND PULLED OVER ON THE LEFT SIDE OF THE HIGHWAY. WITH MY FOOT COMPLETELY ON THE BRAKE AND THE CAR COMPLETELY STOPPED, THE CAR SHOOK, SPUTTERED, AND SEEMED TO TRY TO LITERALLY JERK FORWARD ENTIRELY BY ITSELF. THE ONLY WARNING LIGHT THAT CAME ON WAS THE LITTLE WRENCH (THROTTLE CONTROL/POWERTRAIN/STABILITY). I PUT THE CAR IN PARK AND REMOVED THE KEYS. I SAT THERE FOR ABOUT 2 MINUTES, THEN I STARTED UP THE CAR, SAW NO WARNING LIGHTS, AND CONTINUED DRIVING TO MY DESTINATION WITHOUT A SINGLE ISSUE. IT WAS A TRULY TERRIFYING EXPERIENCE. IT HAS HAPPENED TWICE BEFORE BUT BOTH TIMES WERE AT LOW SPEEDS WITH NO OTHER CARS AROUND. I TOOK IT IN TO THE DEALERSHIP THEN AND WAS TOLD THEY COULD FIND NOTHING WRONG WITH IT. *TR

08/24/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

MY FIANCE WAS DRIVING ON I-26 TO WORK 40 MILES AWAY. THE CAR STARTED JERKING AND STALLING AND LOSING POWER A SEMI BLEW THE HORN AT HER AND SWERVED AROUND HER. SHE PULLED OVER ON THE SIDE OF THE ROAD AND CUT THE CAR OFF. WHEN SHE STARTED IT BACK UP AND RAN FOR A FEW MORE MILES AT A REDUCED SPEED BUT IT KEPT DOING THE SAME THING. I TOOK IT TO FORD DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY AND THAT THEY WERE COMMON FOR THIS. ITS SO COMMON THAT THROTTLE BODIES ARE ON BACKORDER. THE ONLY PLACE YOU CAN GET THEM IS A FORD DEALERSHIP FOR AROUND $450 INSTALLED. I INVESTIGATED ON THE INTERNET AND FOUND OUT THAT IT IS A COMMON PROBLEM BUT FORD REFUSES TO DO A RECALL. WHAT IS IT GOING TO TAKE; FOR SOMEONE TO DIE BEFORE THEY DO ONE. IF THAT SEMI HAD NOT BEEN WATCHING, MY FIANCE MAY HAVE BEEN THE ONE. *TR

08/23/2013
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

WAS DRIVING ALONG AND SUDDENLY, THE CAR JERKED AND FELT LIKE I HAD DOWN SHIFTED, ALTHOUGH IT IS AN AUTOMATIC. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. AFTER RESTARTING, CAR DROVE NORMALLY FOR A FEW MILES. SOON, THE SAME THING HAPPENED EXCEPT I ATTEMPTED TO ACCELERATE AND EVEN WITH MY FOOT ALL THE WAY DOWN ON THE PEDAL, NOTHING HAPPENED. THE INCIDENT SEEMS TO MATCH THE "THROTTLE BODY" COMPLAINTS. *TR

08/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING ON HIGHWAY ALL F A SUDDEN CAR STARTS TO STALL. I WAS IN MY LEFT LANE WHEN THIS HAPPENED. PULLED ON SIDE OF ROAD TURNED CAR OFF WAITED 2 MIN STARTED CAR AGAIN. AS I WAS APPROACHING 50 TO 55 MPH CAR STARTED TO STALL AGAIN WITH WRENCH LIGHT ON.. PULLED OFF AGAIN NOTICED THAT THERE WAS A PROBLEM WITH THE VEHICAL. GOT CAR TOWED TO SHOP AND COME TO FIND OUT MY THROTTLE BODY NEEDS TO BE REPLACED. MECHANIC SAID THAT ALOT OF FUSIONS HAVE BEEN HAVING THIS PROBLEM AND ITS A DEFECTIVE PART AND ITS A SAFETY CONCERN. IT COST ME 600.00 TO REPLACE PART. THIS PART IS A SAFETY CONCERN AND CAN KILL ALOT OF PEOPLE IF THIS PART IS NOT RECALLED.. IF THERE WAS A SEMI BEHIND ME AND I STALLED I WOULD B DEAD FOR A FAULTY PART FORD HAS NOT YET SEEMED TO RECALL.. THIS IS A SERIOUS MATTER AND NEEDS TO BE ADDRESSED ASAP... HELP SAVE LIVES NOT TAKE THEM!!!!! WE PURCHASE CARS TO BE RELIABLE NOT A DEATH TRAP! *TR

08/23/2013
Components: ENGINE
Incident Date: 08/17/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 10 MPH WHEN THE ENGINE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED BUT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE VIN WAS NOT AVAILABLE.

08/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

THROTTLE ACTUATOR CONTROL SYSTEM IS STUCK OPEN. *TR

08/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FAULTY THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/17/13*LJ

08/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

I PURCHASED MY 2010 FORD FUSION IN APRIL OF 2012 AND HAVE HAD MANY INCIDENTS OF THE "CHECK FUEL INLET" MESSAGE AFTER FILLING UP. SOMETIMES IT WILL TRIGGER THE CHECK ENGINE LIGHT TO ILLUMINATE. I HAVE HAD A DIAGNOSTIC TEST RAN WHEN THIS HAS OCCURRED AND WAS TOLD IT WAS THAT THE GAS FLAP DIDN'T SEAL PROPERLY WHEN I REMOVED THE FUEL NOZZLE. THIS AGAIN OCCURRED ON AUG. 17, 2013 BUT THE CAR WAS RUNNING FINE. THEN ON AUG. 22 I HAD 3 INCIDENTS WITHIN 30 MINUTES OF EACH OTHER. THE FIRST INCIDENT WAS WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH THE WRENCH WARNING LIGHT CAME ON AND THE VEHICLE LOST ALL POWER. I MANAGED TO GET THE VEHICLE TO THE SHOULDER OF THE ROAD. I TURNED THE VEHICLE OFF AND RESTARTED IT AND WAS ABLE TO TRAVEL THE NEXT 4 MILES WITH SOME SPUTTERING AND RACING OF THE ENGINE. THE SECOND INCIDENT I WAS PULLING AWAY FROM THE CURB TRYING TO ACCELERATE. THE WRENCH WARNING LIGHT CAME BACK ON AND THE VEHICLE HAD NO POWER. THE THIRD INCIDENT I WAS TRAVELING APPROXIMATELY 20 MPH WHEN THE ENGINE AGAIN LOST POWER AND THE WRENCH WARNING LIGHT CAME ON. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE A COMMON OCCURRENCE AND SHOULD BECOME A RECALL BY FORD MOTOR COMPANY. *TR

08/23/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WE JUST BOUGHT THE CAR THE DAY BEFORE AND AS MY SON BACKED IT OUT OF THE DRIVEWAY THE CAR LOST POWER. AFTER TURNING THE ENGINE OFF AND ON AGAIN HE WAS ABLE TO DRIVE THE CAR NORMALLY. THE CAR WAS DRIVEN WITHOUT ANY PROBLEMS FOR ABOUT TWO WEEKS. BUT AFTER ABOUT TWO WEEKS, THE CAR WAS BEING DRIVEN AT ABOUT 40MPH WHEN IT SUDDENLY LOST POWER. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING THE ENGINE OFF AND ON AGAIN IT BRIEFLY REGAINED POWER BUT THE CAR WENT ONLY ABOUT 100FT BEFORE LOSING POWER AGAIN. AFTER LETTING THE CAR SIT FOR 20 MINUTES WE WERE ABLE TO START IT AND DRIVE THE REMAINING HALF MILE HOME. WE HAD DISMISSED THE FIRST INCIDENT AS POSSIBLY BEING A MISTAKE ON THE PART OF MY SON DRIVING AN UNFAMILIAR VEHICLE AND PERHAPS NOT SHIFTING PROPERLY WHEN BACKING OUT OF THE DRIVEWAY. BUT THE SECOND INCIDENT WAS CLEARLY AN INDICATION OF A FAILURE ON THE PART OF THE VEHICLE. IT WAS NOT SAFE TO DRIVE. ALTHOUGH THE PROBLEM WAS INTERMITTENT, A LOSS IN POWER COULD HAPPEN AT ANY TIME AND COULD POTENTIALLY LEAVE US HELPLESS WITHOUT POWER IN A DANGEROUS SITUATION. WE HAD THE CAR TOWED TO A FORD DEALER WHO DETERMINED THAT THE PROBLEM WAS A BAD THROTTLE BODY. THEY REPLACED IT AT A COST TO US OF $537. A THROTTLE BODY THAT FAILS AT LESS THAN 100,000 MILES IS DEFECTIVE AND SHOULD BE RECALLED BECAUSE OF THE SAFETY ISSUE. *TR

08/23/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH WHEN MY VEHICLE LOST POWER. PUSHING THE GAS DID NOTHING. I HAD TO COAST OFF THE SIDE OF THE ROAD. RESTARTING MY VEHICLE SEEMED TO RESOLVE THE ISSUE. THE SECOND INCIDENT WAS IN TOWN. I WAS DRIVING ABOUT 35 MPH WHEN MY VEHICLE LOST POWER. I PULLED OFF TO THE SIDE , THE VEHICLE SPUTTERED AS IF IT MIGHT DIE. I TURNED OFF THE ENGINE AND THEN RESTARTED IT. I DROVE ABOUT 1/4 MILE TO MY MECHANIC WHO WAS UNABLE TO DIAGNOSE THE PROBLEM WITH HIS SCANNER. HE THINKS IT IS THE " DRIVE BY WIRE " OR A SENSOR. *TR

08/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE MIL WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,013.

08/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

UPON ACCELERATING FROM A DEAD STOP AT A TRAFFIC SIGNAL, I COULD NOT ACCELERATE PAST 15 MPH. I PULLED OVER TO THE SIDE OF THE ROAD AN THE CAR WAS IDLING VERY ROUGHLY AND ON THE VERGE OF STALLING. I TURNED THE CAR OFF, WAITED 1-2 MINUTES, RESTARTED THE CAR AND THE CAR WAS RUNNING "NORMALLY". I DON'T RECALL IF ANY OF THE DASHBOARD LIGHTS CAME ON. I TOOK THE VEHICLE INTO MY LOCAL FORD DEALER AND WAS TOLD THAT THE ISSUE IS THE THROTTLE BODY AND IT NEEDS TO BE REPLACED AND THAT THE STALLING COULD HAPPEN AT ANY GIVEN TIME. UNFORTUNATELY THE PART ID ON BACK-ORDER FOR 1-2 MONTHS SO I NEED TO LIVE WITH THIS DANGEROUS ISSUE FOR SOME TIME. THE CAR IS A 2010 FORD FUSION. I AM THE ORIGINAL OWNER (PURCHASED IN DEC '09) AND THIS IS THE FIRST OCCURRENCE OF THIS STALLING ISSUE. *TR

08/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TRAVELING DOWN THE ROAD AT 60 MPH ON A MAJOR HIGHWAY AND THE CAR STALLS....THIS HAS BEEN REPEATEDLY HAPPENING IN THE LAST TWO MONTHS. AT LEAST 6 TIMES IN JULY AND SO FAR 4 TIMES IN AUGUST. WHAT HAS TO HAPPEN FOR FORD TO DO A[XXX] RECALL ON THIS PART (THROTTLE BODY AND CIRCUIT BOARD) THAT IS CAUSING THIS, A DEATH???? I PRAY ITS NOT MINE! WE JUST BOUGHT THIS CAR FROM WIDRICKS AUTO SALES IN WATERTOWN NEW YORK IN MARCH OF THIS YEAR AND THIS IS WHATS HAPPENING....I WILL NOT DRIVE THE CAR UNTIL IT IS FIXED BECAUSE WHETHER FORD CARES OR NOT IT IS AN ACCIDENT WAITING TO HAPPEN!!!! I AM SO FRUSTRATED THAT A COMPANY THIS BIG DOESNT GIVE A[XXX] ABOUT PEOPLE THAT BUY THEIR PRODUCTS ENOUGH TO DO A RECALL ON THIS PART AND REPLACE IT FOR NOTHINGWHEN FORD KNOWS ABOUT THE PROBLEM!!!!!! ...SERIOUSLY WHAT IS THE DIFFERENCE BETWEEN ONE COMPLAINT AND A THOUSAND???? WHAT ABOUT THE LIVES OF DRIVERS AND PASSENGERS OF VEHICLES THAT FORD KNOW HAVE THIS PROBLEM??? CAN YOU SAY LAW SUIT FORD PEOPLE\ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

DRIVING DOWN THE ROAD THE CAR WOULD LOSE ACCELERATION. I WOULD PUT THE CAR IN NEUTRAL AND COME TO A COMPLETE STOP, PUT THE CAR IN PARK AND CUT IT OFF. I'D RESTART THE CAR AND CONTINUE DRIVING. THIS HAPPENED MULTIPLE TIMES. I TOOK THE CAR TO THE LOCALFORD DEALERSHIP AND THEY REPLACED THE THROTTLE BODY WHICH FIXED THE PROBLEM. *TR

08/23/2013
Components: POWER TRAIN
Incident Date: 07/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

WAS DRIVING DOWN ROAD GOING 40 MILES PER HOUR CAR STARTED STALLING AND CUT OFF IN TRAFFIC HAD TO HURRY UP AND THROW HAZARD LIGHTS ON PLACE GEARS IN PARK THEN RESTART CAR. RECEIVE A DIAGNOSIS AND THEY SAID IT WAS THE THROTTLE BODY VERY SCARY INCIDENT. *TR

08/22/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

FIRST INCIDENT WAS VEHICLE STALLED WHILE ENTERING A INTERSECTION FROM A STOP SIGN. STALLED HALF WAY INTO INTERSECTION AND HAD A NEAR MISS OF BEING HIT DO TO LOSS OF POWER AND OTHER TRAFFIC NOT HAVING TO STOP IN THEIR DIRECTION. CAR WAS DIESELING WHEN IT CAME TO A STOP ,HAD TO BE SHUT OFF, THEN RESTARTED WITH NO PROBLEMS OR INDICATOR LIGHTS AFTERWARD. THIS SAME STALLING HAS HAPPENED AT HIGHWAY SPEEDS OF 60 MPH + AND ON SIDE ROADS AT 30 MPH. FROM STOPS TO FULL POWER GOING UP HILLS OR TRYING TO PASS ANOTHER CAR. NO POWER TO MOVE CAR EXIST ONCE IT HAS HAPPENED ,YOU MUST COME TO A COMPLETE STOP , SHUT COMPLETELY OFF AND THEN RESTART. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER LAST FEW WEEKS.TOOK TO DEALER TODAY AND WAS TOLD THROTTLE BODY IS SHOWING A FAULT AND PARTS CAN ONLY BE RECEIVED BY OVERNIGHT DELIVERY "AS THIS PART IS IN VERY HIGH DEMAND AND THEY CAN'T ORDER ONE IN AND GET IT BY REGULAR DELIVERY". *TR

08/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

08/22/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY WIFE AND SON WERE IN THE CAR AND HAD STOPPED AT A BUSY 4-WAY STOP INTERSECTION. WITH NO PRIOR WARNING THE CAR STARTED TO SHAKE AND THE CHECK ENGINE LIGHT AND BATTERY LIGHT CAME ON. THE POWER STEERING WAS BARELY WORKING AND THE CAR STALLED JUST PAST THE INTERSECTION. THEY WERE ABLE TO RESTART THE CAR, BUT THE MINUTE THE CAR WAS PUT IN DRIVE IT WOULD START SHAKING ETC.... WE HAD TO HAVE THE CAR TOWED BACK TO VAN BORTEL FORD IN EAST ROCHESTER NY FOR REPAIRS. THE DEALERSHIP STATED THAT WE NEEDED A NEW THROTTLE BODY ($465.34) AND A NEW BATTERY ($123.90) ON A 3 YEAR OLD CAR. THEY INDICATED THEY NEW OF A POSSIBLE RECALL AND TOLD US TO HANG ON TO OUR RECEIPT FOR A REFUND IF THE RECALL HAPPENS. *TR

08/22/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING DOWN THE INTERSTATE AND I PUSHED THE GAS PEDAL BUT THE CAR WOULD NOT ACCELERATE. THIS HAPPENED TWICE WITHIN 2 MILES. I TOOK THE CAR TO A LOCAL GARAGE AND THEY SAID IT WAS THE THROTTLE BODY. I TOOK THE VEHICLE TO MY LOCAL FORD DEALERSHIP AND PAID FOR IT TO BE FIXED BECAUSE THE CAR WAS NO LONGER UNDER WARRANTY. HOPEFULLY IF THERE IS A RECALL, I CAN GET REIMBURSED FOR MY REPAIR BILL. *TR

08/22/2013
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING TO WORK AT 4:30AM IN THE MORNING AT 65 MPH ON CRUISE CONTROL WHEN THE CAR STARTED TO LOSE RPMS THEN I NOTICED A YELLOWISH WRENCH LIGHT COME ON. I PULLED OFF THE HIGHWAY WHILE PUSHING THE ACCELERATOR ALL THE WAY TO THE FLOOR AND IT WAS JUST MAKING A SPITTER AND SPUTTERING NOISE AND SPEED WOULD ONLY MOVE AT 2MPH. I CALLED MY HUSBAND AND TOLD HIM I WAS BROKE DOWN AND THAT THE CAR WAS RUNNING ROUGH BUT WAS AFRAID TO TURN IT OFF. HE CAME TO WHERE I WAS AT AND CHECKED THE OIL, THE OIL WAS FINE. HE TOLD ME TO START THE CAR. WHEN I STARTED THE CAR EVERYTHING WAS FINE WITH NO PROBLEMS. HE FOLLOWED ME 20 MILES TO WORK WITH NO ISSUES. AFTER WORK I GOT BACK ON THE HIGHWAY AND DROVE ABOUT A MILE WHEN THE SAME THING HAPPENED. I PULLED OVER TO THE BERM AND SHUT THE CAR OFF AND BACK ON AND DROVE ABOUT 2 MILES AND AGAIN THE WRENCH LIGHT CAME ON AND THIS TIME THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I TOOK IT TO A AUTO PART STORE WHERE THEY SCANNED AND FOUND THE CODE P2111. I SEARCHED ONLINE WHERE I READ THERE WERE A LOT OF THE SAME PROBLEMS. I CALLED FORD AND THEY REFUSED TO HELP WITH PARTS DUE TO MY WARRANTY WAS EXPIRED. *TR

08/22/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

SIX MONTHS AFTER PURCHASING MY FUSION BRAND NEW, IT LEFT ME STRANDED 6 HOURS AWAY FROM HOME ON THE SIDE OF THE ROAD WITH A WRENCH LIGHT ON AND NO ACCELERATION. AFTER A TREMENDOUS TOW BILL THAT FORD WOULD NOT COVER (YES I HAVE THE EXTENDED WARRANTY) I HAD MY CAR BROUGHT TO MY LOCAL DEALER AND FOUND TO BE AND REPLACED THE THROTTLE BODY. YESTERDAY ON MY WAY TO WORK, IT STARTED DOING THE SPUTTERING AND JERKING AGAIN AND THAT WRENCH LIGHT CAME ON AND I LOST ALL POWER CONTROL TO MY VEHICLE. THANKFULLY I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD. AFTER A FEW MINS IT DID CRANK BACK AND I WAS ABLE TO DRIVE ABOUT 15 MILES BEFORE IT DID IT AGAIN AND THIS TIME MY ENGINE LIGHT CAME ON. NOW MY LOCAL FORD DEALERSHIP IS SAYING ALL I CAN DO IS PAY TO HAVE IT FIXED AGAIN BECAUSE MY EXTENDED WARRANTY JUST RAN OUT AND IT IS GOING TO BE EXPENSIVE. I DON'T UNDERSTAND WHY A RECURRING PROBLEM CAN'T BE FIXED. IT IS VERY UNSAFE TO HAVE A CAR DO THIS WHILE ON A HIGHWAY. ESPECIALLY WHEN YOU HAVE KIDS IN THE CAR LIKE I DO. *TR

08/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA1AR******
Summary

LIKE MOST OF THE COMPLAINTS I READ ON- LINE AND WAS ABLE TO DIAGNOSE THE PROBLEM MYSELF A 55 YEAR OLD FEMALE, I WAS DRIVING AND ALL THE SUDDEN MY ENGINE WAS STILL RUNNING BUT HAD NO ACCELERATION THE PEDAL WAS WORTHLESS, LUCKILY I WAS ABLE TO COAST OFF THE ROAD WITHOUT BEING SLAMMED INTO BY OTHER CARS AND THEN WHEN I CAME TO COMPLETE STOP THE CAR STARTED SHAKING UNCONTROLLABLY AND THEN THE ENGINE DIED. I PUT IN PARK AND TURNED OFF IGNITION THEN I RESTARTED AND I WAS ABLE TO DRIVE A FEW MILES THEN IT HAPPENED AGAIN. I HAD TO RESTART 4 TIMES TO MAKE IT HOME AND I WAS LUCKY TO BE IN MY HOME TOWN WHEN THIS HAPPENED BECAUSE I MAKE A LOT OF TWO HUNDRED MILE TRIPS. I GOOGLED ONLINE AND FOUND OUT THAT OTHER OWNERS OF THIS LEMON VEHICLE HAS HAD THE SAME PROBLEM. FORD DEALERSHIP WANTED CLOSE TO $700.00 TO DIAGNOSE AND REPLACE THE THROTTLE BODY, PARTS AND LABOR. I'M RECENTLY DIVORCED AND UNEMPLOYED AND COULD NOT AFFORD THIS RIDICULOUS AMOUNT FOR SOMETHING THAT TAKES LESS THEN 10 MIN. TO CHANGE, I BOUGHT A NEW ONE FOR $172.00 AND DID IT MYSELF COULDN'T BE EASIER. FORD SHOULD BE ASHAMED FOR NOT RECALLING ALL VIN NUMBERS MINE WASN'T INCLUDED IN RECALL, THANK GOD SOMEONE POSTED ON UTUBE HOW TO CHANGE IT. SHAME ON FORD THIS IS A SAFETY ISSUE AND HOPE NO ONE GETS KILLED IN A TRAFFIC ACCIDENT WHEN THIS HAPPENS. *TR

08/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AS I WAS DRIVING ON THE INTERSTATE THE CAR RPM JUMPED AND THE CAR PROCEEDED TO SHAKE A BIT. WHEN I TRIED TO GIVE THE CAR GAS NOTHING HAPPENED. WE HAD TO PULL OFF TO THE SIDE OF THE ROAD, WHEN THE CAR BEGAN TO SHAKE MUCH HARDER. WE WERE FORCED TO TURN THE CAR OFF, WAIT A MOMENT A TURN THE CAR BACK ON. IT HAS DONE THIS TWO US A COUPLE OF TIMES WHILE WE WAIT FOR THE PART TO COME IN. *TR

08/21/2013
Components: ENGINE
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE FAILURE COULD BE RELATED TO THE ELECTRONIC THROTTLE BODY BUT SUGGESTED THE VEHICLE BE OFFICIALLY DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 33,733.

08/21/2013
Components: POWER TRAIN
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CAR WENT LIMP. I COULD NOT POWER THE VEHICLE VIA THE ACCELERATOR. I COASTED TO A STOP, RESTARTED THE ENGINE AND EVERYTHING WAS FINE. AFTER SPEAKING TO THE DEALER, IT WAS DETERMINED I NEEDED A NEW THROTTLE BODY. THE THROTTLE BODY WAS REPLACED AND WAS ACTUALLY A DIFFERENT PART NUMBER THAN THE ORIGINAL FACTORY PART, AS FORD KNEW IT WAS DEFECTIVE AND HAD REPLACED IT FROM ITS INVENTORY. THEY DID NOT ISSUE A RECALL AND I WAS FORCED TO PAY $540 FOR AN ISSUE THAT HAS AFFECTED THOUSANDS OF FORD OWNERS. *TR

08/21/2013
Components: FUEL SYSTEM, GASOLINE,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

PULLED OUT INTO TRAFFIC AND MY CAR LOST ALL ACCELERATION AND BEGAN TO SHUDDER WHEN I GOT IT TO THE SHOULDER. TURNED IT OFF, AND BACK ON: NO ISSUE. LESS THAN 40 YARDS DOWN THE ROAD IT DID IT AGAIN. TOOK IT TO AUTO ZONE, THE ONLY CODE THAT CAME UP WAS THAT MY "FUEL DOOR STUCK OPEN". WHICH IS IMPOSSIBLE, BECAUSE IT CAME WITH A "RACING CAP" I.E NO TWIST-OFF CAP. DROVE FINE FOR TWO MONTHS, THEN CAME BACK SOMETHING AWFUL TO THE TUNE OF FREEWAY 75MPH TO ZERO, AT WHICH POINT IT WENT INTO "LIMP MODE" AND BARELY MADE IT HOME DUE TO NUMEROUS STALLS. JUST HAD TO REPLACE THIS DEFECTIVE THROTTLE BODY ON A 3-YEAR OLD CAR. RIDICULOUS FORD. ALSO, MY DRIVERS' SIDE INTERIOR DOOR HANDLE BROKE OUT OF NOWHERE. *TR

08/21/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING WEST BOUND I-275 IN NORTHERN KENTUCKY, NEAR I-71 WHEN THE VEHICLE LOST POWER. I NARROWLY MISSED BEING HIT BY OTHER VEHICLES AS I MOVED TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN ON AND EVERYTHING SEEMED NORMAL. I DROVE TO A NEARBY FORD DEALERSHIP AND THEY STATED THE PROBLEM WAS LIKELY A DEFECTIVE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND I HAVE NOT HAD ANY FURTHER PROBLEMS. BASED ON INTERNET SEARCH, THIS IS A COMMON PROBLEM AND ONE THAT IS A SAFETY ISSUE. PLEASE ISSUE A RECALL. *TR

08/21/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/20/2013
Crash: No
Fire: No
Summary

I PURCHASED MY 2010 FORD FUSION SE (4 CYLINDER - SIX SPEED) IN FEBRUARY 2013. THE VEHICLE HAD 12,100 MILES AT PURCHASE. THE VEHICLE CURRENTLY HAS 16,900 MILES. I WAS TRAVELING ON THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN THE "WRENCH" WARNING LIGHT CAME ON AND THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE LITERALLY HAD NO POWER AND THE VEHICLE'S SPEED DECREASED RAPIDLY, WITH NO RESPONSE TO INCREASE POWER VIA GAS PETAL OR DOWNSHIFTING TO A LOWER GEAR. I WAS LUCKY THAT I WAS IN THE LEFT LANE, WHICH HAD A SHOULDER. I WAS ABLE TO PULL OFF THE HIGHWAY AND SHUT THE VEHICLE OFF. I WAITED ABOUT 2 MINUTES AND STARTED THE VEHICLE, WHICH HESITATED AT FIRST, BUT THEN STARTED. I DROVE THE CAR TO WORK AND THE VEHICLE OPERATED WITH NO ISSUES. I BROUGHT THE VEHICLE TO A FORD DEALERSHIP THAT EVENING FOR DIAGNOSTICS. THE NEXT DAY, THE DEALERSHIP ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. I AM GLAD THAT I HAD PURCHASED AN EXTENDED WARRANTY ($100.00 DEDUCTIBLE) BECAUSE THE OUT OF POCKET COST WOULD HAVE BEEN OVER $500.00, FOR A VEHICLE WITH LESS THAN 20,000 MILES. THIS COMPLAINT NEEDS TO BE FORWARD TO FORD MOTOR COMPANY IN REGARDS TO THE FAULTINESS OF THE THROTTLE BODY PART. I WAS LUCKY, BUT THIS SITUATION COULD HAVE CAUSED AN ACCIDENT ON THE HIGHWAY. *TR

08/20/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

FORD FUSION 2010 HAS DEFECTIVE ENGINE FUEL SYSTEM/COMPUTER IDENTIFYING THE THROTTLE BODY AS THE NON-FUNCTIONAL PART CAUSING A SAFETY HAZARD TO SELF AND OTHERS. AT 60 MPH FREEWAY SPEED THE CAR GOES INTO AN INSTANT "LOW RPM MODE", CAUSING COMPLETE LOSS OF FOOT PEDAL CONTROL AND RPM IMMEDIATELY REDUCED TO 800. AT THIS POINT THE CAR IS AN UNGUIDED MISSILE LOOKING TO STRIKE SOMETHING. THE POWER STEERING IS NON EXISTENT. MY CAR DID THIS ON 8-19-2013 WITH ONLY 12303 MILES ON IT. THIS HAS TO BE AN ELECTRICAL MALFUNCTION OF THE THROTTLE BODY SENSING CIRCUITRY BEING DEFECTIVE. IT IS ONLY A LITTLE MORE TIME UNTIL THIS GETS SOMEONE KILLED. AFTER STOPPING WITH A DEAD ENGINE, STARTING AGAIN RESULTS IN VERY ROUGH IDLING AND NO MORE THAN 800 RPM, WHICH IS INCAPABLE OF MOVING THE CAR. SHUTOFF THE IGNITION, CHECK AND HAVE GOOD OIL AND TRANSMISSION AND COOLING LEVELS. STARTED THE CAR AGAIN AND IT WAS BACK TO NORMAL, UNTIL ONE BLOCK LATER AT A STOP LIGHT......SAME THING AGAIN. IF FORD DOES NOT DO A RECALL ON THIS, THEY WILL HAVE TO SPEND MONEY ON THE RELATIVES OF THE DEAD PEOPLE'S LAWSUITS! *TR

08/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.

08/20/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/19/2013
Crash: No
Fire: No
Summary

TWICE NOW I WAS DRIVING WHEN MY CAR BEGAN TO SHAKE/JUMP. THE WRENCH LIGHT CAME ON AND I LOST POWER TO THE CAR, COULDN'T USE THE GAS PEDDLE AND STEERING WAS AWFUL. I HAD TO COMPLETELY STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK, TURN IT OFF AND THEN BACK ON. I WAS ABLE TO TAKE IT HOME AND DRIVE AGAIN BUT IT KEEPS HAPPENING. THIS IS NOT SAFE FOR ME OR OTHER DRIVERS. *TR

08/19/2013
Components: POWER TRAIN
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WHILE LEAVING A STOP SIGN AND PULLING ONTO A MAIN ROAD, VEHICLE JERKED AND LOST ALL FORWARD MOTION. NO RESPONSE FROM THE ACCELERATOR AND ENGINE RAN ROUGH BELOW 1000RPMS. WRENCH LIGHT ON DASH LITE UP AND CAR WON'T MOVE HARDLY AT ALL. WAS BARELY ABLE TO GET OUT OF THE TRAFFIC AREA OF THE STREET. PUT THE CAR IN PARK, TURNED OFF THE ENGINE AND RESTARTED THE CAR. RAN FINE FOR 1/2 A BLOCK AND WENT INTO LIMP MODE AGAIN. WAS ABLE TO MAKE IT ONTO A SIDE STREET THIS TIME. REPEATED THE NOTED PROCESS ABOVE AND WAS ABLE TO DRIVE THE CAR HOME. PARKED THE CAR IN MY GARAGE AND WAS AFRAID TO DRIVE IT AFTERWARD. CONTACTED MY MECHANIC AND DROPPED OFF THE CAR THE NEXT DAY. HE STATED IT COULD BE THE THROTTLE BODY OR RELATED PROBLEM BASED ON MY DESCRIPTION. NO CODES PRESENT ON THE COMPUTER AFTER THE WRENCH LIGHT WENT OFF ON RESTART. *TR

08/19/2013
Components: POWER TRAIN
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR

08/19/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2013
Crash: No
Fire: No
Summary

2 DAYS IN A ROW, DRIVING 40-50 MPH AND MY CAR COMPLETELY LOSES ACCELERATION. THE WRENCH LIGHT GOES ON. I HAVE TO ROLL TO A STOP ON THE SIDE OF THE ROAD WHILE THE CAR SHAKES LIKE IT IS STALLING OUT. I TURN THE CAR OFF AND WAIT A MINUTE OR TWO THEN TURN THE CAR ON AND EVERYTHING IS BACK TO NORMAL, NO WRENCH LIGHT, NO PROBLEMS... UNTIL IT HAPPENS AGAIN. THIS IS VERY DANGEROUS AS I HAVE A 10 MONTH OLD DAUGHTER TO DRIVE AROUND AND WOULDN'T WANT TO PUT OURSELVES IN A DANGEROUS SITUATION ON A BUSY ROAD OR HIGHWAY. AFTER RESEARCHING ONLINE THIS PROBLEM SEEMS TO BE A RECURRING ISSUE WITH MANY FUSION OWNERS AROUND THE COUNTRY. PLEASE HELP. *TR

08/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. *TR

08/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS STOPPED AND RESTARTED SEVERAL MINUTES LATER AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE ELECTRIC THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 10/22/13 *CN

08/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/12/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY, THE CAR SUDDENLY LOST ALL POWER TO ACCELERATE AND DRIFTED TO A STOP. THE PROBLEM DID NOT PERSIST AFTER RE-STARTING THE VEHICLE. HOWEVER, THE FAILURE OCCURRED SEVERAL MORE TIMES UNDER SIMILAR CONDITIONS (HIGHWAY DRIVING, 30-60 MINUTE TRIPS). WHEN I TOOK THE VEHICLE IN FOR REPAIR I LEARNED IT WAS AN ISSUE WITH THE THROTTLE BODY (PART NUMBER 9E926) AND THAT THE PART WOULD NEED TO BE REPLACED AND WAS NOT COVERED UNDER 5 YEAR/60,000 MILE WARRANTY. I AM FILING THIS COMPLAINT AFTER LEARNING OTHER FUSIONS AND FORD MODELS WERE HAVING SIMILAR THROTTLE BODY PROBLEMS AND AS SUCH THE ISSUE SHOULD LEAD TO A RECALL. *TR

08/19/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

DRIVING AT 45 MPH, CAR LOSES POWER AND/OR ACCELERATION. WRENCH LIGHT ILLUMINATES AND PULLED CAR TO SIDE OF ROAD AND VEHICLE SHAKES TERRIBLY. SHUT CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED CAR. WRENCH LIGHT WAS NOT ON AND CAR RAN FINE. THIS PROBLEM HAS OCCURRED ON THREE MORE OCCASION WITHIN A WEEK. DEALER COULD NOT FIND ANY CODES BUT STATED IT WOULD BE A PROBLEM WITH THE THROTTLE BODY, EVEN DRIVING THE CAR BY A MECHANIC WITH A DIAGNOSTIC TESTER, THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT FORD EVIDENTLY DOES NOT WANT TO FIX UNDER WARRANTY BECAUSE THEIR IS NO CODE YET. THEIR ARE A LOT OF COMPLAINTS ON THIS ISSUE ON THE INTERNET. FORD NEEDS TO RECALL THIS PART. *TR

08/19/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THROTTLE STOPPED WORKING AND WRENCH SHOWED IN DASH BOARD. *TR

08/19/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

EVER SINCE 80,000 MILES ON MY CAR HAS HIT I'VE BEEN HAVING THROTTLE BODY ISSUES. AT FIRST IT WAS ONLY ONCE IN A WHILE WHEN SHIFTING BETWEEN 2ND AND 3RD MY RPM NEEDLE WOULD BOUCE AND FEEL THE GEARS HAVING TROUBLES CHANGING. AT THAT POINT WHEN THE CAR WAS UNABLE TO SHIFT THE MECHANIC LIGHT WOULD TURN ON AND DISENGAGE MY CAR NOT ALLOWING ME TO USE THE GAS. AFTER PULLING OVER THE CAR WOULD STILL REV AND SHAKE TO MOVE FORWARD. UPON PUTTING THE CAR IN PARK AND TURNING OFF ALL WAS NEEDED WAS TO RE-START THE CAR AND WOULD BE GOOD. ONLY UNTIL RECENTLY THE PROBLEM ONLY INCREASED. I HAD A 30 MINUTE COMMUTE THAT TOOK 1 HOUR AND SINCE THE CAR WOULD DISENGAGE I HAD TO SWERVE AND VEAR TRAFFIC JUST TO PULL OVER INTO A SAFE LOCATION. MY CAR DURING MY LAST TRIP STALLED A TOTAL OF 19 TIMES IN 1 TRIP, PLEASE DEMAND A RECALL AS I CAN SEE PER THE INTERNET I'M NOT THE ONLY ONE. *TR

08/18/2013
Components: POWER TRAIN
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

VEHICLE SUDDENLY STALLED WHILE AT 25-30 MPH, MAKING IT DIFFICULT TO SAFELY MOVE TO THE SIDE OF THE ROAD. THIS OCCURRED ON A CITY STREET, BUT HAD IT OCCURRED ON A MULTI-LANE FREEWAY AT HIGHWAY SPEEDS, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. VEHICLE EVENTUALLY CAME TO A SPEED OF 2-3 MPH. AFTER RESTARTING THE VEHICLE, IT WAS ABLE TO REACH 10 MPH WHILE DRIVING FOR SERVICE. LATER THAT SAME DAY, THE TECHNICIAN WAS UNABLE TO RE-CREATE THE SCENARIO. THE NEXT DAY, THE VEHICLE STARTED TO ENCOUNTER ROUGH ACCELERATION FROM IDLE, WAS BROUGHT BACK TO THE SAME MECHANIC, WHO ENCOUNTERED THE ROUGH ACCELERATION, AND DIAGNOSED AN ELECTRONIC THROTTLE BODY FAILURE. PART WAS REPLACED, BUT MECHANIC NOTED IT WAS ON "CRITICAL NATIONWIDE BACK-ORDER" BECAUSE OF WIDE-SPREAD FAILURES OF THIS SAME PART ON FUSIONS AND OTHER FORD MODELS. SITUATION APPEARS TO BE RESOLVED. *TR

08/18/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH WHEN MY CAR ACCELERATION SEIZE TO ACCELERATED. THE WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. I COASTED TO THE SHOULDER OF THE HIGHWAY WERE I PUT MY HAZARDS ON. I SHUT THE CAR OFF WAITED 5 MINUTES THEN STARTED BACK UP. I TURNED AROUND DROVE HOME. THIS HAPPEN TWO TIMES BEFORE ON THE SAME DAY. I READ A FORUM OF OTHER FUSIONS OWNERS WHO THIS HAPPEN TO. THEY ALL SAID IT WAS THE FULL THROTTLE BODY. I REPLACED THE PART AND NOT HAD A PROBLEM SINCE. *TR

08/18/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE TRAVELING IN THE MIDDLE LANE ON I-77 AT 65 MPH, THE CAR SUDDENLY DECELERATED TO A STOP. THE CAR WAS RUNNING BUT THE CAR WAS UNABLE TO MOVE. FORTUNATELY A BRAVE PASSERBY PULLED OFF ONTO THE LEFT MEDIAN, STOPPED TRAFFIC IN THE LEFT LANE, DIRECTED ME TO PUT THE CAR IN NEUTRAL & PUSHED MY CAR OVER THE LEFT LANE AND ONTO THE LEFT MEDIAN. A STATE HIGHWAY PATROLMAN, COINCIDENTALLY, CAME BY AND CALLED A TOW TRUCK. HE PUSHED ME FARTHER OFF THE ROAD, FEARING A REAR END COLLISION. THE CAR WAS TOWED TO A FORD DEALERSHIP WHERE THE THROTTLE BODY WAS REPLACED. THE TOW COST OVER $80. IF I HAD NOT PURCHASED AN EXTENDED WARRANTY THIS REPAIR WOULD HAVE BEEN OVER $700. THIS WAS A TERRIFYING INCIDENT AS THIS IS A HEAVILY TRAVELED STRETCH OF INTERSTATE. I CONSIDER MYSELF VERY UNFORTUNATE THAT I WAS NOT INVOLVED IN A SERIOUS ACCIDENT. IF THE GOOD SAMARITAN HADN'T HELPED,I WOULD HAVE HAD TO EITHER STAY IN MY VEHICLE & RISK A REAR END COLLISION OR TRY TO LEAVE MY CAR IN THE MIDDLE LANE, CROSS THE LEFT LANE BY FOOT, AND WAIT FOR ASSISTANCE ALONG THE LEFT MEDIAN. I HAVE SINCE LEARNED THAT THE THROTTLE BODY DEFECT IN FORD FUSIONS HAS BEEN WELL-DOCUMENTED. THERE SHOULD BE A RECALL. I WORRY FOR MY NEPHEW & SON-IN-LAW WHO BOTH HAVE 2010 FUSIONS. *TR

08/18/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

IT 68000 MILES HAD TO REPLACE THE THROTTLE BODY ON THIS 2010 FORD FUSION 2.5 .THIS IS NOT UNDER THE 80000 MILE COVERAGE,AND IT IS A PART OF THE FUEL SYSTEM THAT IS COVERED. *TR

08/18/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND THE CAR LOST ALL RESPONSE TO THE ACCELERATOR, PRESSING ON THE GAS DID NOT ACCELERATE THE CAR. PULLED OVER TO THE SIDE AND CAR RAN A ROUGH. TURNED THE CAR OFF, WAITED ABOUT A MINUTE AND RESTARTED. CAR RESTARTED FINE AND DROVE FINE AFTER THAT FOR THE REST OF THE TRIP. MY WIFE DROVE THE CAR THE NEXT DAY AND HAD THE SAME THING HAPPEN WHILE SHE WAS ON THE HIGHWAY. SHE SAW THE CHECK ENGINE LIGHT COME ON (I DON'T RECALL IT COMING ON, BUT MAY HAVE JUST MISSED IT). *TR

08/18/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

DRIVING DOWN HIGHWAY AT 70 MPH, WRENCH LIGHT CAME OUT, CAR DIED DOWN TO 900 RPM AND FLUCTUATED ERRATICALLY WITH NO GAS PEDAL RESPONSE AT ALL. DODGED SEVERAL CARS TRYING TO AVOID REAR END COLLISION TO PULL OFF SIDE OF ROAD TO TURN OFF AND TURN CAR BACK ON, PROBLEM THEN WENT AWAY AND HAPPENED AGAIN ROUGHLY 20 MILES AGAIN DOWN THE HIGHWAY. CAR WILL NOT DRIVE PAST 20 MILES WITHOUT HAVING AN ISSUE. *TR

08/17/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

THIS CAR HAS A TENDENCY ON STALLING BECAUSE OF THE ELECTRONIC THROTTLE BODY. *TR

08/17/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WHILE ALREADY IN MOTION ON THE HIGHWAY THE CAR BEGINS TO DECREASE IT'S SPEED, VIBRATE AND THEN STALL OUT. THE PROBLEM IS INTERMITTENT. CORRECTIVE ACTION TAKEN AT TIMES OF EVENT IS TO PULL OUT OF TRAFFIC AS BEST AS POSSIBLE. TURN OFF THE IGNITION, PUT THE CAR IN PARK THEN AFTER APPROX TWO MINUTES, RESTART THE VEHICLE AND CONTINUE DRIVING. *TR

08/17/2013
Components: STEERING,FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

WE HAD JUST BOUGHT OUR 2010 FORD FUSION 10 DAYS PRIOR TO THIS INCIDENT. I HAD JUST PICKED UP MY CHILDREN FROM SCHOOL AND WHEN I WAS LEAVING THE SCHOOL PARKING LOT I HAD TOO COME TO A COMPLETE STOP (WHICH IS ON A DOWNWARD SLOPE) WHEN TRYING TO ACCELERATE THE CAR LOST ALL POWER AND HAD SHUT OFF, I HAD NO CONTROL OF COURSE AND ROLLED RIGHT IN FRONT OF AN ONCOMING SCHOOL BUS THAT WAS IN OTHER LANE. THE BUS HAD TO COME TO A COMPLETE STOP TO AVOID HITTING US. IT CRANKED RIGHT BACK UP BUT SEEMED A LITTLE SLUGGISH. MY LITTLE GIRL WAS SCREAMING FOR ME TO TURN (WHICH I WAS TRYING BUT COULD DO NOTHING) SHE WAS VERY UPSET AND CRYING. IT NEVER SHOWED ANY SIGN OF PROBLEMS BEFORE HAND. I CONTACTED THE DEALER WE PURCHASED IT FROM AND THEY SAID THEY COULD DO NOTHING IT WAS NOT A FORD DEALER IT WAS USED WHEN WE BOUGHT IT WITH 50000 MILES. I CONTACTED A FORD DEALERSHIP AND THEY SAID UNLESS IT SHOWED A SIGN THEY COULD DO NOTHING I HAVE TRIED OTHER MECHANICS AND NOTHING. WE DID HAVE THROTTLE BODY CHECKED AND IT WAS FINE. WE HAVE HAD SEVERAL INCIDENTS OF IT SHUTTING OFF WITH NO WARNING AND IT IS A REGULAR BASIS IT SEEMS TO NOT WANT TO GO WHEN I PRESS THE ACCELERATOR.IT SEEMS SLOW TO RESPOND. THE SHUTTING OFF OF THE CAR ONLY SEEMS TO HAPPEN WHEN IM TRYING TO TAKE OFF FROM A STOPPED POSITION THEN IT WILL DIE RIGHT AFTER IT STARTS GOING. THIS MAKES ME VERY NERVOUS AND NOT WANT TO GO ANYWHERE. WE HAVEN'T HAD IT LONG SO WE CANT GET RID OF IT DUE TO THE NEGATIVE WE HAVE IN THE CAR AND CANT AFFORD HIGHER PMT. I WILL NEVER GO WITH FORD AGAIN NOT SAYING THAT ALL ARE LIKE THIS, BUT ONE BAD APPLE CAN SPOIL THEM ALL FOR ME. *TR

08/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DOING 50 MPH ON A HIGHWAY, THE CAR SUDDENLY LOST POWER. THE MOTOR WAS STILL RUNNING, BUT IT WAS AS IF IT WAS IN IDLE. DEPRESSING THE ACCELERATOR DID NOTHING. I PULLED THE CAR OVER TO THE SHOULDER AND STOPPED. THE IDLE WAS EXTREMELY ROUGH. THERE WAS A 'WRENCH' INDICATOR LIGHT. I TURNED THE CAR OFF. AS I RESTARTED THE CAR, IT WAS VERY ROUGH TO START THEN AFTER A FEW SECONDS, IDLE WAS NORMAL. I DROVE WITHOUT A PROBLEM FOR ABOUT 20 MILES WHEN THE PROBLEM RE-OCCURRED IN THE EXACT SAME MANNER. WHEN I STARTED THE CAR THIS TIME, THE 'WRENCH' LIGHT WAS OFF, BUT THE 'CHECK ENGINE' LIGHT WAS ON AND REMAINED ON. THE FORD DEALERSHIP SAYS THE THROTTLE-BODY NEEDS TO BE REPLACED, AND THAT THIS IS NOT COVERED UNDER THE POWER-TRAIN WARRANTY. *TR

08/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

08/16/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 5N1BV28U74N******
Summary

WE WERE DRIVING ON A HIGHWAY WHEN THE CRUISE CONTROL KICKED OFF. I REALIZED THAT THE CAR HAD NO POWER, SO I WENT TO THE SHOULDER AND THE CAR WAS SHUDDERING AS I CAME TO A STOP. I TURNED THE CAR OFF, CHECKED TO SEE IF THERE WAS ANYTHING I COULD SEE WRONG IN THE ENGINE COMPARTMENT, CHECKED ALL FLUIDS, ETC. GOT BACK IN THE CAR AND IT STARTED RIGHT UP. WE WENT A LITTLE WHILE LONGER AND IT HAPPENED AGAIN. ALL IN ALL, IT HAPPENED PROBABLY 8-10 TIMES IN A LITTLE OVER A 100 MILE TRIP. THE WRENCH LIGHT WOULD COME ON WHEN THE PROBLEM APPEARED, BUT ONLY THE SERVICE ENGINE LIGHT WOULD STAY ON AFTER RESTARTING.WHEN WE GOT BACK INTO TOWN, I WENT TO AUTO ZONE TO HAVE THE ENGINE CODE READ AND IT WAS P2111 (THROTTLE BODY). AFTER DOING SOME INVESTIGATING, I FOUND THAT THIS IS A VERY COMMON PROBLEM AMONG THESE CARS. I FOUND OUT THAT IT IS VERY EASY TO REPLACE, SO TRIED ORDERING ONE. THE PART THAT MOST SOURCES HAVE LISTED IS AROUND $170. BUT, THAT PART IS NOT AVAILABLE AND THE REPLACEMENT IS $324. I THINK FORD IS GOUGING THE CONSUMERS TO FIX A KNOWN PROBLEM THAT SHOULD BE FIXED UNDER A RECALL. I HAVE A 4 YEAR OLD CAR THAT I DON'T DARE TAKE A TRIP WITH. *TR

08/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING DOWN A SIDE STREET GOING ABOUT 25 MPH WHEN MY CAR LOST POWER, WHEN I PRESSED THE GAS THE CAR SHOOK AND STALLED OUT. I RESTARTED THE CAR AND MANAGED TO PULL OFF TO THE SIDE OF THE STREET BEFORE IT STALLED OUT AGAIN. THE ENGINE LIGHT AND THE WRENCH LIGHT WERE ON WHEN THIS HAPPENED. I HAD THE CAR TOWED TO THE LOCAL FORD DEALERSHIP WHERE THEY IMMEDIATELY TOLD ME "IT'S PROBABLY THE THROTTLE BODY" THEY TOLD ME THE REPAIRS COULD TAKE MONTHS BECAUSE THE PARTS ARE ON BACK ORDER BECAUSE IT IS A COMMON PROBLEM WITH THE FORD FUSION. PREVIOUS TO THIS INCIDENT MY CAR HAD BEEN HAVING PROBLEMS ACCELERATING IMPROPERLY AND WOULD STALL OUT WHILE STOPPED. THIS STARTED HAPPENING ABOUT 2 MONTHS BEFORE MY CAR NEEDED TO BE TOWED TO THE DEALERSHIP. *TR

08/15/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

GASOLINE IS LEAKING THROUGH WELDED SEAM OF GAS TANK. *TR

08/15/2013
Components: POWER TRAIN
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

CAR LOST POWER WHILE DRIVING ON HIGHWAY, VEHICLE SLOWLY COASTED TO A STOP DESPITE PRESSING THE ACCELERATOR, ONLY WORKED AFTER TURNING VEHICLE OFF AND RESTARTING WITH THE KEY. THIS HAS HAPPENED TWICE WHILE TRAVELING ON THE HIGHWAY AND ONCE AT ABOUT 45MPH. THROTTLE BODY NEEDED TO BE REPLACED. *TR

08/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/14/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS OF ENGINE POWER. THE CONTACT MENTIONED THAT THE WRENCH ICON AND THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

08/15/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I HAD JUST STARTED AND WAS EXITING A RETAIL ESTABLISHMENT. I WAS DRIVING DOWN A SLIGHT INCLINE APPROACHING A STOP LIGHT WHEN THE CAR STARTED SHAKING AND DRAMATICALLY LOST SPEED. THE WRENCH LIGHT CAME ON WHICH ACCORDING TO THE MANUAL INDICATES A POSSIBLE POWERTRAIN/TRANSMISSION ISSUE. I TURNED THE CAR OFF AND THEN RESTARTED (IN THE MIDDLE OF THE ROAD) AND DROVE TO A SAFE LOCATION. I WAS LUCKY THAT AT THE TIME I WAS DRIVING AT A SLOW SPEED AND APPROACHING A STOP LIGHT. IF A CAR HAD BEEN BEHIND ME SOMEONE WOULD HAVE BEEN INJURED. *TR

08/15/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 08/14/2013
Crash: No
Fire: No
Summary

I WAS TRAVELING AT HIGHWAY SPEED WHEN SUDDENLY LOST POWER AND UNABLE TO ACCELERATE. PULLED OVER SHUT THE ENGINE OFF AND IN ABOUT 30 SECONDS RESTARTED THE ENGINE AND WAS ABLE TO DRIVE OFF WITH NO ISSUES. *TR

08/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2013
Crash: No
Fire: No
Summary

CAR LOST POWER WHILE DRIVING AT 45 MPH, AFTER ABOUT 10 MINUTES OF DRIVING. IT WOULD NOT RESPOND TO ACCELERATOR PEDAL AND THE WRENCH LIGHT WENT ON. I PULLED OFF TO SIDE OF ROAD; CAR RESTARTED AFTER 2-3 TRIES; DROVE WITHOUT INCIDENT FOR NEXT 1500 MILES. SINCE THEN HAS STALLED THREE TIMES, USUALLY WITHIN A FEW MINUTES OF INITIAL START DRIVING AT 30-40 MPH. EACH TIME, RESTARTS WITH ONE OR TWO TRIES AND RUNS OK, BUT FEELS SLUGGISH. *TR

08/15/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/02/2012
Crash: No
Fire: No
Summary

THREE OUT OF FOUR INTERIOR DOOR HANDLES HAVE BROKEN. THE DRIVER'S SIDE DOOR WILL NOT LOCK. *TR

08/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND CHECK ENGINE WARNING LAMPS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000 AND THE CURRENT MILEAGE WAS 68,000.

08/14/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

MY 2010 FORD FUSION HAS STALLED SEVERAL TIMES WHILE DRIVING AND WHILE ATTEMPTING TO ACCELERATE FROM A STOPPED POSITION. SEVERAL TIMES IT HAS ALMOST CAUSED ME TO STALL IN THE MIDDLE OF A BUSY INTERSECTION WHEN TURNING LEFT, STOP WHILE DRIVING ON A BUSY FREEWAY, AND QUICKLY ACCELERATE WHEN MY FOOT HAS BEEN ON THE BRAKE PEDDLE. *TR

08/14/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC AND THE CAR SUDDENLY JERKED AND THEN JUST STOPPED. IT WOULD NOT ACCELERATE AND I WAS BARELY ABLE TO MOVE THE CAR OFF THE ROAD. I SHUT IT OFF AND WAS ABLE TO RESTART THE CAR. HOWEVER THE CAR WAS ACTING THE SAME. I TOOK IT TO THE DEALER AND WAS INFORMED THAT THE THROTTLE BODY FAILED (CODE PEWEE). *TR

08/13/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS ENGAGED AND FAILED TO RESPOND. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER WAITING A FEW MOMENTS THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE MALFUNCTION RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

08/13/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

DRIVING AT HIGHWAY SPEED MY 2010 FORD FUSION SE DECELERATED AND WENT INTO "LIMP MODE" WITH NO WARNING. I WAS ABLE TO PULL TO SIDE OF ROAD AND TURN ENGINE OFF THEN BACK ON CAR WAS RUNNING OK THEN. THIS SAME THING HAPPENED AGAIN ON 8 /12/13.I HAVE SEEN WHERE THERE IS AN INVESTIGATION INTO FAULTY THROTTLE BODY ON THIS MODEL.THE DESCRIPTION FROM OTHER COMPLAINTS I HAVE READ IS THE EXACT SAME AS MY INCIDENTS. I WAS TRAVELING AT AROUND 60 MPH BOTH TIMES , THIS IS A VERY DANGEROUS SITUATION AND NEEDS TO BE ADDRESSED THANK YOU.

08/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

CAR SUDDENLY LOST POWER AT HIGHWAY SPEED, HAD TO PULL OVER, ROUGH IDLING; AMBER WRENCH LIT UP. CAR TOWED TO DEALERSHIP. COULD NOT FIND PROBLEM BUT SOUNDS LIKE THROTTLE BODY FAILURE AS DESCRIBED OVER INTERNET AND BY ANOTHER DEALERSHIP'S SERVICE MANAGER. ADVISED TO SEE IF OCCURS AGAIN. *TR

08/13/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

I WAS DRIVING HOME AT A SPEED OF 70 FROM WORK ON THE FREEWAY WHEN THE CAR POWERED DOWN ALL OF A SUDDEN. A WRENCH LIGHT TURNED ON AND THE ACCELERATOR PEDAL DID NOT WORK I HAD TO PULL TO THE SIDE OF THE FREEWAY WHEN I STOPPED MY CAR THE CAR FELT AS IF IT WAS TREMBLING SO I TURNED IT OFF FOR A FEW SECONDS THEN TURNED IT BACK ON SURPRISINGLY THE WRENCH LIGHT TURNED OFF AND THE CAR WORKED FINE AGAIN. I KEPT DRIVING CAREFULLY AT A SPEED OF 60 NOW AND 20 MILES LATER IT STALLED AGAIN. MY CAR AT THE MOMENT IS AT 43,000 MILES I BOUGHT IT NEW IN JUNE 2010. I TOOK IT TO O'REILLYS SO THEY CAN TROUBLESHOOT AND FIND OUT WHAT WAS WRONG WITH MY CAR AND THEY SAID IT WAS THE THROTTLE BODY. I CONTINUED TO CALL A FORD DEALERSHIP SINCE I STILL HAVE POWERTRAIN WARRANTY WHICH COVERS THE ENGINE AND TRANSMISSION BUT UNFORTUNATELY THE SALES REP. SAID IT DID NOT COVER THE THROTTLE BODY. AT THE DEALERSHIP TO FIX THIS PROBLEM WILL COST ME $93.00 TO FIND THE PROBLEM, $150.00 FOR THE SERVICE AND $400.00 FOR THE PART. I AM A NMSU STUDENT LIVING IN TEXAS AND DRIVE 30 MILES EVERYDAY TO SCHOOL AND SADLY CANNOT AFFORD THIS KIND OF EXPENSE. I'M AFRAID TO KEEP DRIVING IT CAUSING TO GET REAR ENDED WHILE THE CAR STALLS OR EVEN WORST CAUSING A CAR INCIDENT LEAVING INJURIES. *TR

08/13/2013
Components: STEERING
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE POWER STEERING CONTROL SOFTWARE WAS CORRUPT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS UNAVAILABLE.

08/13/2013
Components: POWER TRAIN
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

DRIVING 40-60MPH, CAR SUDDENLY LOSES THROTTLE CONTROL, WRENCH LIGHT COMES ON. AFTER IT HAPPENED I TOOK IT FOR SERVICE AND WAS TOLD THERE WERE NO ERROR CODES. IT HAS HAPPENED 6 MORE TIMES, AND I WAS ALMOST IN AN ACCIDENT ON THE HIGHWAY TODAY. CAR CONTINUES TO IDLE AFTER LOSING SPEED, BUT RUNS ROUGH. TURNING THE CAR OFF, AND BACK ON- AND IT RUNS NORMALLY AGAIN. AFTER WEB SEARCH IT SEEMS THIS IS A KNOWN ISSUE WITH DEFECTIVE THROTTLES AND NHTSA IS INVESTIGATING. *TR

08/13/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING AND THE CAR POWER SHUT OFF AND THEN THE WRENCH LIGHT CAME ON AND THEN I HAD TO RESTART THE CAR, IT TOOK A WHILE BUT IT CAME ON AND RAN GOOD FOR A FEW MONTHS AND IT HAPPENED 4 TIMES AFTER THAT. EVERY TIME THE DEALER SAID THEY COULD NOT FIND AN ISSUE. THIS LAST TIME IT HAPPENED THE ENGINE LIGHT STAYED ON AND I HAD TO GET THE CAR TOWED AND WAS TOLD IT WAS MY THROTTLE BODY ISSUE THAT IS A KNOWN PROBLEM BUT NO RECALL. *TR

08/12/2013
Components: POWER TRAIN
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

AS I ACCELERATED THE CAR WOULD NOT INCREASE IN SPEED. I CONTINUED TO COAST UNTIL THE CAR CAME TO A STOP ON THE EXPRESSWAY! THIS HAPPENED A SECOND TIME 5 DAYS LATER WHILE DRIVING 55 ON A TWO LANE ROAD. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WAS GOING 60 IN THE MIDDLE OF RUSH HOUR AND CAR JUST WENT TO NOTHING IN SECONDS. HAD MY 14 MONTH OLD SON WITH ME. SCARED ME. CAR WAS PUTTERING WOULDN'T GO OVER 10 MILES AN HOUR. DIDN'T KNOW I COULD SHUT IT OFF AND BACK ON. FOUND OUT LATER BY DOING RESEARCH IT COULD BE THE THROTTLE BODY. TOOK TO SHOP AND THEY SAID THAT IS WHAT IT IS. COSTING ME 600 DOLLARS TO FIX AND THEY CONSIDER IT A HAZARD. NOTICED AFTER DOING RESEARCH THAT THIS IS HAPPENING ON ALOT OF 2010 - 2012 FORD FUSIONS. NOT SURE WHY A RECALL HASN'T BEEN DONE. I WOULD LIKE MY MONEY BACK IF THERE IS WAS OR GONNA BE ONE.. *TR

08/12/2013
Components: POWER TRAIN
Incident Date: 08/11/2013
Crash: No
Fire: No
Summary

WE WERE DRIVING ALONG A CITY STREET HEADING TOWARD A BUSY FREEWAY. WE STOPPED AT A RED LIGHT. WHEN THE LIGHT CHANGED MY WIFE ACCELERATED (PUSHED THE PEDAL) TO GET GOING THE CAR TRAVELED ABOUT 500 FEET. IT LUNGED AND SLOWED TO ABOUT 2 - 3 MPH. WHEN MY WIFE TRIED TO ACCELERATE AGAIN THE CAR WOULDN'T SPEED UP. WE PULLED THE CAR OVER TO THE CURB AS BEST WE COULD. THE CAR WOULDN'T START RIGHT AWAY. A YELLOW WARNING WRENCH LIT UP SHOWING THIS TO BE A POWERTRAIN PROBLEM. THE CAR DID START AFTER ABOUT A 5 MINUTE WAIT. WE DROVE IT HOME AND PARKED IT. I AM AFRAID TO GET IN IT UNTIL IT IS CHECKED OUT BY THE DEALER. THUS, I AM HAVING IT TOWED TO THE DEALER THIS MORNING. I HAVE READ ONLINE OF A SIMILAR INCIDENT HAPPENING TO OTHER OWNERS OF THE 2010 FORD FUSION. HAD WE REACHED THE FREEWAY AND HAD IT STALLED LIKE THIS WE COULD'VE CAUSED A SERIOUS ACCIDENT INVOLVING OTHER VEHICLES. *TR

08/12/2013
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING TO MY BROTHER-IN-LAW'S HOUSE MY CAR ABRUPTLY SHUT OFF NOT ALLOWING ME TO PUSH IN THE GAS AT ALL. THE RPMS WERE AT 1. I CAME TO A ROLLING STOP AND SHUT THE CAR OFF. I RESTARTED THE CAR AN DROVE 1/4 MILE FURTHER AND THE CAR DID THE SAME THING. LUCKILY MY HUSBAND WAS WITH ME AND FELT IT HAPPEN, HE WAS ABLE TO LIMP IT TO THE CLOSEST FORD DEALER WHERE THEY TOLD ME MY THROTTLE BODY NEEDED TO BE REPLACED AT A RIDICULOUS COST. MY EXTENDED WARRANTY DOES NOT COVER THIS AND AFTER READING ENDLESS THINGS ABOUT THROTTLE BODIES ON FORD VEHICLES THIS SEEMS TO BE A VERY COMMON PROBLEM. I AM SO VERY THANKFUL THAT MY CAR DIDN'T SHUT OFF ON THE INTERSTATE WITH MY CHILDREN IN THE CAR. I CAN ONLY IMAGINE WHAT COULD HAVE HAPPENED. I DO NOT BELIEVE THAT THE ENDLESS NUMBER OF CUSTOMERS SHOULD HAVE TO PAY FOR SUCH A CRITICAL PART OF OUR VEHICLE TO HAVE TO BE REPLACED. IN MY OPINION A RECALL SHOULD BE IN PLACE BECAUSE WHAT IS HAPPENING IS NOT A SIMPLE PROBLEM, IT IS VERY DANGEROUS. *TR

08/12/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

WHILE DRIVING AT 70MPH ON THE FREEWAY, I SUDDENLY LOST ALL THROTTLE CONTROL, REQUIRING ME TO COAST TO THE SIDE OF THE FREEWAY AND STOP THE VEHICLE. THE AMBER "WRENCH" WAS ILLUMINATED. I TURNED THE ENGINE OFF, AND THEN RESTARTED, WHICH CLEARED THE AMBER "WRENCH" LIGHT, AND THE ENGINE/THROTTLE RETURNED TO NORMAL OPERATION. I DROVE HOME WITHOUT FURTHER INCIDENT. FORTUNATELY, TRAFFIC WAS LIGHT AT THE TIME OF THE INCIDENT. *TR

08/12/2013
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CAR STALLS WHILE DRIVING, MY HUSBAND THOUGHT IT WAS BAD GAS AND WE LET IT GO THEN IT STALLED AGAIN WHILE DRIVING 60MPH. I SEARCHED THE INTERNET AND IT SEEMS A LOT ARE DOING THAT, PARTS ON BACKORDER, THERE ARE SO MANY. WHAT DOES IT TAKE TO GET A RECALL. SOMEONE TO DIE.??????????? *TR

08/12/2013
Components: STEERING
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING, THE ADVANCED TRAC AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

08/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG3AR******
Summary

AFTER ACCELERATING TO APPROXIMATELY 55 MPH, LEAVING OFF THE ACCELERATOR, ENGINE LOST POWER. HAD TO PULL OFF THE ROAD. ENGINE WAS AT SLOW ROUGH IDLE. AFTER SHUTTING ENGINE OFF AND TURNING BACK ON, CHECK ENGINE LIGHT CAME ON. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON THREE SEPARATE OCCASIONS, THE CAR COMPLETELY LOST POWER. IT COMPLETELY CEASED TO FUNCTION WITHOUT WARNING. FORTUNATELY, MY DAUGHTER WAS NOT INJURED. HOWEVER, IF THIS WOULD HAVE OCCURRED AS SHE DROVE AT HIGHWAY SPEED, SHE COULD HAVE BEEN KILLED. AFTER DURING SOME RESEARCH, I DISCOVERED THAT THE PROBLEM WAS MOST LIKELY THE THROTTLE BODY. WE TOOK IT TO THE DEALERSHIP WHERE IT WAS PURCHASED. THEY CONFIRMED MY SUSPICIONS. IT TOOK CLOSE TO A WEEK FOR THE PART TO COME IN - BECAUSE - THE SERVICE MANAGER TOLD ME - THERE WAS A HUGE WAITING LIST FOR THIS PART BECAUSE THEY KEEP FAILING. (PLUS, SHE WAS WITHOUT A CAR.) HE TOLD ME THAT FORD REALLY DOESN'T SEE THE NEED FOR A RECALL AT THIS TIME, EVEN THOUGH THEY ARE WELL AWARE OF THE PROBLEM. PEOPLE COULD DIE. ON ONE OCCASION, HER CAR FAILED GOING DOWN A VERY STEEP AND WINDING HILL. FORTUNATELY, SHE WAS ABLE TO PULL OFF OF THE ROAD. FORD'S ATTITUDE ABOUT THIS IS CRIMINAL. MY OTHER DAUGHTER ALSO HAS A FUSION. I WORRY DAILY ABOUT HER SAFETY. I AM CONSIDERING GETTING THE THROTTLE BODY CHANGED JUST TO KEEP HER SAFE. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG3AR******
Summary

AFTER ACCELERATING TO APPROXIMATELY 55 MPH, LEAVING OFF ACCELERATOR, ENGINE LOST POWER. HAD TO PULL OFF THE ROAD. ENGINE WAS AT A ROUGH IDLE. AFTER SHUTTING ENGINE OFF AND RE-STARTING CHECK ENGINE LIGHT CAME ON. WOULD HAVE BEEN DANGEROUS IN TRAFFIC. *TR

08/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

SITTING AT A LIGHT AND THE VEHICLE STARTED IDLING VERY ROUGH - DIPPING BELOW 500 RPM AND SURGING TO ABOUT 1200 RPM. CAR WENT INTO LIMP MODE WHEN I HIT THE GAS. PULLED INTO A GAS STATION, SHUT CAR OFF, RESTARTED AFTER ABOUT 30 SECONDS. RAN FINE FOR ABOUT 5 MINUTES. THEN PROCEEDED TO IDLE ROUGH AT THE NEXT THREE STOPLIGHTS - THIS TIME NOT SURGING. CAR EVENTUALLY STALLED AND HAD TO BE RESTARTED ALL 3 TIMES. SEEMED TO RUN OK ON THE HIGHWAY, BUT STALLED ONCE MORE AT A LIGHT AFTER GETTING FF THE HIGHWAY. IDLED IT IN DRIVEWAY WHEN I GOT HOME. IDLING VERY ROUGH BUT HASN'T SURGED OR STALLED NOW. *TR

08/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DRIVING DOWN I-95 AT 70MPH WHEN THE THROTTLE CUT OUT. AN AMBER WRENCH TROUBLE LIGHT WAS ILLUMINATED ON THE RIGHT SIDE OF THE INSTRUMENT PANEL. PULLED OF TO THE SIDE OF THE HWY. ABLE TO RESTART THE CAR, BUT THE ENGINE CUT OUT AGAIN ABOUT 2 MILES DOWN THE ROAD. STARTED UP AGAIN AND LIMPED TO A PARKING LOT. THIS TIME THE AMBER, CHECK ENGINE LIGHT WAS ON. CALLED DEALERSHIP AND THEY SAID IT SOUNDED LIKE A THROTTLE BODY PROBLEM. I WAS ABLE TO LIMP HOME FOR 15 MILES. HAD TO MAINTAIN THE ENGINE AT 1500 RPM OR BELOW. AS SOON AS I WENT ABOVE 1500 RPM, ENGINE WOULD CUT OUT OR START CHOKING AND HAD NO THROTTLE. *TR

08/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

8/11/13 DRIVING HOME AFTER CHURCH, TRAVELED APPROXIMATELY 1.5 MILES WHEN WRENCH LIGHT CAME ON AND VEHICLE LOST POWER. NO THROTTLE RESPONSE. COASTED OFF HIGHWAY AND AFTER THREE CRANKING CYCLES IT RESTARTED WITH NO LIGHTS ACTIVATED. DROVE NEXT 15 MILES HOME WITH NO PROBLEM. 8/12/13 DRIVING IN TOWN AFTER APPROXIMATELY 1.5 MILES THE SAME THING OCCURRED. AFTER THREE CRANKING CYCLES IT RESTARTED AND DROVE HOME WITH NO LIGHTS. PLUGGED SCANNER IN AT HOME AND FOUND CODE ON FREEZE FRAME OF P2111 INDICATING THROTTLE STUCK OPEN. LOOKED ONLINE IN FORD FUSION FORUM AND FOUND SEVERAL OTHERS WITH SAME ISSUE. FORD INDICATES THE THROTTLE BODY NEEDS REPLACING. I BELIEVE THIS A SAFETY ISSUE THAT FORD SHOULD RECALL AND REPAIR AT NO COST TO THE CONSUMER. MY 16 YEAR OLD DAUGHTER DRIVES THIS CAR AND STALLING IN THE MIDDLE OF TRAFFIC OR LOSING THROTTLE RESPONSE IS NOT A SAFE SITUATION FOR HER TO BE IN, ESPECIALLY IF THIS OCCURS WHEN PULLING INTO TRAFFIC. *TR

08/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

CAR LOSES POWER AND STALLS AT CITY OR HIGHWAY SPEEDS (HAVE TO PULL OVER). CAR SHUTS DOWN WHEN IDLING. FORD WAS CONTACTED BY OUR SERVICE CENTER AND WE'RE TOLD WE NEED A NEW THROTTLE BODY, BUT THEY ARE ON BACK-ORDER. THERE ARE AT LEAST 5000 ORDERS AHEAD OF US. SERVICE PERSON SAID HE IS NOT AWARE OF A RECALL FOR THIS PROBLEM. CAR WAS PURCHASED NEW. *TR

08/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY PREGNANT WIFE WAS DRIVING MY CAR HOME ON THE HIGHWAY WHEN THE CAR SUDDENLY DIED ON HER WHILE SHE IS IN THE FAST LANE. SHE PULLED THE CAR OVER TO THE SIDE OF THE ROAD AND TURNS THE ENGINE OFF AND THEN BACK ON. ABOUT 20 MINUTES LATER THE CAR DIES OUT AGAIN, THIS TIME THE SHOULDERS ARE NON EXISTENT AND SHE IS FORCED TO TURN THE CAR OFF AND ON IN THE FAR RIGHT LANE. MY WIFE AND UNBORN CHILD COULD'VE DIED LAST NIGHT AND IT SEEMS THIS IS AN ISSUE THAT FORD IS AWARE OF. WHEN ARE THEY GOING TO RECALL THESE FAULTY VEHICLES OR AT LEAST REPLACE THE FAULTY PARTS THAT THEY PUT IN THEM. WE SHOULDN'T HAVE TO PAY ONE PENNY FOR THEIR MISTAKES. *TR

08/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

I WAS DRIVING AT 45 MPH AND THE CAR JOLTED THEN THE WRENCH SYMBOL CAME ON THE DASH. THE CAR THAN BEGAN TO SLOW AND THE RPM WOULD NOT GO ABOVE 1000. I PULLED OVER AND THE CAR WAS IDLING VERY BADLY. I TURNED THE CAR OFF WAITED A FEW MINUTES THEN TURNED IT BACK ON AND IT WAS FINE. MY HUSBAND HAS A CODE READER AND WHEN WE HOOKED IT UP AND THERE WERE NO CODES. I STARTED LOOKING ON THE INTERNET AND FOUND A LOT OF COMPLAINTS REGARDING THE THROTTLE BODY AND THAT FORD IS UNDER INVESTIGATION FOR THIS. *TR

08/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WAS DRIVING ON HIGHWAY WITH CRUISE CONTROL SET. VEHICLE BEGAN DECELERATING AS IF CRUISE CONTROL HAD SHUT OFF. I ATTEMPTED TO RESUME THE CRUISE CONTROL WITH NO SUCCESS, AS THE CAR CONTINUED TO DECELERATE. I PUSHED ON THE ACCELERATOR IN AN ATTEMPT TO REGAIN SPEED, BECAUSE A VEHICLE BEHIND ME ALMOST STRUCK ME IN THE REAR. I HAD TO MANEUVER ONTO THE SHOULDER AND CAME TO A STOP, BECAUSE THE CAR WOULD NOT ACCELERATE. I SHUT THE CAR OFF AND RESTARTED IT. IT RAN ROUGH, BUT WOULD ACCELERATE AND I WAS ABLE TO CONTINUE MY 85 MILE JOURNEY HOME. I HAVE SINCE LEARNED THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSION 2.5 LITER ENGINE, AS THE THROTTLE BODY IS DEFECTIVE. *TR

08/10/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

WHILE DRIVING ON THE FREEWAY MY CAR WAS RUNNING BUT WHEN I PUSHED ON THE GAS NOTHING WAS HAPPENING AND THE YELLOW WRENCH LIGHT WAS ON IN THE CAR. I HAD TO COAST OUT OF THE WAY OF ALL THE TRAFFIC WITH BEING RAN INTO AND THANK GOODNESS IT WASN'T DURING RUSH HOUR. THIS HAS HAPPENED FIVE TIMES SINCE I BOUGHT THE CAR USED AND IT DOESN'T EVEN HAVE 65,000 MILES ON IT YET. I HAVE ALREADY TAKEN IT TO THE SHOP AND THEY DETERMINED IT WAS A CLOGGED FUEL INJECTOR. THAT WAS CLEANED IT THE CAR RAN FINE FOR HALF A DAY AND THEN IT DID THE SAME THING TWICE IN ONE DAY WITHIN FIFTEEN MINUTES OF EACH EVENT. I PUT THE CAR IN PARK AND TURN IT OFF AND TURN IT BACK ON AND ITS FINE. THIS SEEMS TO BE A PROBLEM WITH THE THROTTLE BODY WHICH SEEMS TO BE THE ISSUE THAT IS ALL OVER THE INTERNET. THIS NEEDS TO BE RECALLED BECAUSE ITS A MATTER OF TIME BEFORE SOMEONE DIES OR GETS HURT WHEN THIS HAPPENS TO THEIR CAR. *TR

08/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

I WAS TRAVELING ON THE INTERSTATE AT HIGHWAY SPEED. TRAFFIC HAD SLOWED ALITTLE SO I BEGAN TO SLOW AS WELL. WHEN I PRESSED THE ACCELERATOR NOTHING HAPPENED. THE WRENCH LIGHT CAME ON THE DASH. I HAD NO CONTROL OVER THE ACCELERATION OF THE CAR. AFTER ALMOST BEING TAKEN OUT BE A SEMI I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. THE CAR WAS IDLING VERY ROUGH. I SHUT THE CAR OFF AND WAITED A FEW SECONDS. I RESTARTED THE CAR AND THE LIGHT WAS OFF. I WAS ABLE TO DRIVE HOME WITH NO MORE PROBLEMS. SEEMS THAT FORD HAS A MAJOR ISSUE. I THING THEY SHOULD BE MADE TO RECALL THESE CARS BEFORE SOMEONE GETS KILLED. *TR

08/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

CAR LOST ACCELERATION, POWER, THERE WAS SHAKING HAD TO PULL OVER TURN CAR OFF AND CONTINUE ON. HAPPENED AGAIN ON AUG 8TH, 2013. *TR

08/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,036. *TR

08/09/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG9AR******
Summary

CALL STALLED IN THE MIDDLE OF DRIVING 2 XS IN THE WORST PART OF THE CITY. WOULD RESTART BUT STALL AFTER A FEW MORE MINUTES OF DRIVING...HAD TO COAST INTO PARKING LOT AND GET TOWED TO DOWNTOWN FORD IN CANTON OHIO TO BE REPAIRED. DOWNTOWN FORD SAID THROTTLE BODY...OVER $600 TO REPAIR ON A VEHICLE WITH ONLY 39000 MILES. *TR

08/09/2013
Components: POWER TRAIN
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING ON THE HIGHWAY GOING 70MPH TAKING MY SON TO HOSPITAL AND WAS ALMOST KILLED. MY CAR DID NOT CUT OFF JUST STALLED. I COME TO FIND OUT IT'S A FAULTY THROTTLE BODY. I CUT CAR OFF RESTART AND A MILE LATER IT HAPPENS AGAIN. I WAS SO CLOSE TO BEING HIT. THIS PROBLEM IS VERY SERIOUS. *TR

08/09/2013
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

ON MY DRIVE HOME FROM CHICAGO TO PONTIAC MI, I WAS JUST PAST HALFWAY HOME WHEN WITHOUT ANY WARNING MY CAR BEGAN BEEPING AT ME AND DISPLAYED THE FOLLOWING MESSAGES, SERVICE ADVANCETRAC, SERVICE POWER STEERING, SERVICE POWER STEERING NOW. SIMULTANEOUSLY I LOST ALL POWER STEERING HOWEVER, ITS NOT THE SAME AS LOSING POWER STEERING ON A NORMAL CAR OR DRIVING AN OLDER VEHICLE THAT WAS NEVER NORMALLY EQUIPPED WITH POWER STEERING. THE WHEEL BECAME LOCKED TO THE RIGHT AND THE CAR DARTED TO THE RIGHT TAKING ME ONTO THE SHOULDER OF THE EXPRESSWAY, I FOUGHT BACK PULLING THE WHEEL TO THE LEFT AS HARD AS I COULD. SUDDENLY I FELT A POPPING SENSATION AND THE CAR DARTED TO THE LEFT TAKING ME FROM THE RIGHT SHOULDER TO THE LEFT LANE. I AGAIN PULLED THE WHEEL IN THE OPPOSITE DIRECTION BUT THE WHEEL FELT LOCKED, SUDDENLY I FELT THAT FAMILIAR POPPING FEELING AND THE CAR DARTED OFF TO THE SHOULDER AGAIN. THIS SAME PROCESS WAS REPEATED UNTIL I COULD GET THE CAR STOPPED SAFELY. UPON TAKING THE CAR TO THE DEALERSHIP I WAS INFORMED THAT THERE WAS A SHORT IN THE ELECTRIC POWER STEERING AND WOULD NEED A NEW RACK AND PINION. I'VE NEVER REPORTED ANYTHING LIKE THIS BEFORE BUT I FELT IT MY CIVIL DUTY SINCE I'M CERTAIN A PERSON OF LESSER STRENGTH, LIKE MY FIANCE' WOULDN'T HAVE ACHIEVED THE SAME OUTCOME. *TR

08/09/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA8AR******
Summary

I WAS DRIVING ON THE FREEWAY AND THE CAR JERKED I TRIED TO GIVE IT GAS AND IT WOULDN'T GO ANYWHERE HAD TO PULL OVER ON THE SIDE OF HIGHWAY AND TURNED THE CAR OFF AND IT WORKED FINE I HOOKED A CODE SCANNER AND TROUBLE CODE P2111 POPPED UP THROTTLE BODY STUCK OPEN.. *TR

08/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

I WAS DRIVING 35-40 MPH WHEN ALL OF A SUDDEN MY VEHICLE SLOWED, STARTED SHAKING, THE WRENCH LIGHT CAME ON AND MY GAS PEDAL WOULD NOT RESPOND. I PULLED OVER, TURNED MY CAR OFF, WAITED FOR A MOMENT THEN TURNED IT BACK ON. THE CHECK ENGINE LIGHT WAS ON BUT IT SEEMED FINE SO I DECIDED TO CONTINUE MY DRIVE TOWARD HOME. 10 MINUTES LATER, AS I WAS GETTING OFF THE HIGHWAY AT 55 MPH IN RUSH HOUR TRAFFIC, THE CAR SUDDENLY STARTED SHAKING, SLOWED TO LIMP MODE AND MY GAS PEDAL BECAME UNRESPONSIVE. I CONTINUED IN LIMP MODE TRYING TO GET OFF THE HIGHWAY AND PULLED INTO A BUSINESS PARKING LOT. THIS HAPPENED SEVERAL MORE TIMES AS WE DROVE IN THE PARKING LOT TRYING TO DIAGNOSE THE PROBLEM - ONCE EVEN COMING TO A COMPLETE STOP. WE USED A CODE SCANNER, BUT NO CODES WERE BEING SET. WE SUSPECT THE THROTTLE BODY BUT LOCAL DEALER HAS NONE AND WE R TOLD IT IS "DEEP BACK ORDERED". NOT ONLY DO I NOW HAVE NO CAR TO DRIVE, BUT IT IS EXTREMELY DANGEROUS! *TR

08/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2010/FORD/FUSION/POWER+TRAIN TRAVELING ON INTERSTATE AT 55 MILES PER HOUR WHEN THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON IT WAS ALL THAT COULD BE DONE TO AVOID A HIGHSPEED ACCIDENT. WHEN THE VEHICLE WA RESTARTED IT RAN FINE. HOWEVER IT CONTINUES DOING THIS. THE DEALER SAYS THE THROTTLE UNIT ($600) NEEDS REPLACED THIS AFTER THE TRANSMISSION WAS JUST REPLACED. WE CALLED THE FORD CUSTOMER SERVICE IT TOOK THREE WEEKS FOR THEIR REPRESENTATIVE TO RETURN THE CALL AND HE HAD THE NERVE TO ASK "WHAT DID WE EXPECT HIM TO DO"? WITH THE WEB THE COMPANIES CAN NO LONGER LIE THE DEALER AND FORD FIRST STATED IT WAS THE FIRST THEY HEARD OF THIS, YET THERE ARE LAWSUITS EVERYWHERE. *TR

08/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE WOULD NOT ACCELERATE. AFTER MERGING TO THE SHOULDER OF THE ROAD AND SHUTTING THE ENGINE OFF THE CONTACT RESTARTED THE VEHICLE AND THE FAILURE SHORTLY RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE THROTTLE CONTROL MODULE HAD TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR

08/08/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

1 MORNING TRAFFIC, HEAVY STOP AND GO, TOOL LIGHT CAME ON, CAR STALLED, SHAKE AND WOULD NOT ACCELERATE. 2 ANOTHER WHEN I WAS WITH CHILDREN AND STEADY SPEED OF 65MPH ON THE FREEWAY AND ON FAST LANE AND CAR NO WARNINGS SHUT DOWN ACCELERATIONS AND TOOL LIGHT CAME ON. 3 DRIVING WITHOUT TRAFFIC COMING OFF A STOP LIGHT TURNING ON A MAIN STREET AND CAR SHUTS DOWN AGAIN AFTER NO WARNING . TOOL LIGHT COMES ON AND ENGINE LIGHT AS WELL. MANY OTHER INCIDENTS HAVE OCCURRED AND FINALLY AFTER SEVERAL ATTEMPTS TO FIGURE OUT WHAT WAS THE ISSUES THE MECHANIC HAD A CODE OD P2111 THROTTLE BODY SYSTEM WAS THE CAUSE. VERY DANGEROUS AND WHAT IS WORSE THE CAR TESTS ITSELF AND MAKES THE ISSUES GO AWAY FOR A SHORT TIME. *TR

08/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

CAR WAS RUNNING BUT WOULD NOT ACCELERATE AFTER A STOP. GAS PEDAL WAS INOPERATIVE. ELECTRONIC THROTTLE BODY. *TR

08/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

ON 8/2/2013, I WAS DRIVING ON I-68W NEAR ROCKY GAP, MD. WHILE DRIVING DOWN THE MOUNTAIN, THE CAR'S RPMS JUMPED UP TO 4000 RPMS FROM ITS NORMAL 2000 RPMS. I TRIED APPLYING THE BRAKES AND PUMPING THE GAS TO TRY TO GET THE CAR TO OPERATE NORMALLY. AFTER 30 OR 40 SECONDS, THE CAR RETURNED TO 2000 RPMS. THIS REPEATED A COUPLE TIMES OVER THE NEXT FEW MINUTES. EVENTUALLY, I WAS GOING UP A MOUNTAIN,WHEN THE CAR'S RPMS DROPPED TO 1000. THE CAR DECELERATED AND I WAS ABLE TO PULL SAFELY OVER TO THE SHOULDER. THE AMBER WRENCH SYMBOL WAS LIT. I LET THE CAR SIT FOR A FEW MINUTES THEN STARTED IT BACK UP AGAIN. AT THIS POINT, THE CAR WORKED NORMALLY BUT ACCELERATION WAS SOMEWHAT SLUGGISH. WHEN I RETURNED HOME, I CHECKED TO SEE IF ANY VEHICLE ERROR CODE WERE PRESENT. NONE WERE. INITIALLY, I THOUGHT THE CAR WASN'T USED TO THE MOUNTAIN DRIVING. A FEW DAYS LATER, I WAS DRIVING ALONG MD-100W (A VERY FLAT ROAD) AND THEN PULLED INTO A LOCAL SHOPPING CENTER. WHILE DRIVING THROUGH THE PARKING LOT, THE CAR LOST POWER. I IMMEDIATELY HOOKED UP A CODE READER AND GOT A P2112. I GOOGLED THIS ERROR CODE AND IT SEEMS TO BE A VERY COMMON PROBLEM WITH FORD FUSIONS. IF THIS LOSE OF POWER OCCURRED AT THE WRONG TIME, IT COULD EASILY CAUSE A BAD ACCIDENT. *TR

08/08/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 70 MPH. THE CAR SUDDENLY SHUT DOWN AND STARTED COASTING. PRESSING THE GAS PEDAL DID NOTHING. THE THROTTLE CONTROL/TRANSMISSION WARNING LIGHT CAME ON. I COASTED OFF OF THE HIGHWAY AND TURNED OFF MY CAR. I TURNED THE CAR BACK ON, WARNING LIGHT WAS GONE, CAR DROVE FINE THE REST OF THE WAY TO MY DESTINATION. NEXT MORNING THE EXACT SAME THING HAPPENED. STOPPED AT AN AUTO REPAIR SHOP. THEY COULD NOT DIAGNOSE THE PROBLEM. GOT BACK ON THE HIGHWAY AND MADE IT TO MY DESTINATION WITHOUT INCIDENT. *TR

08/08/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. AS I PULL OVER THE SIDE OF THE ROAD AND BRAKE, THE CAR WILL START SHAKING. THE ONLY WAY TO FIX IT IS TO TURN THE CAR OFF AND BACK ON AGAIN. THE WRENCH LIGHT WILL DISAPPEAR AFTER THAT AND IT'LL START DRIVING NORMALLY AGAIN. FIRST TIME THIS HAPPENED I WAS ON THE INTERSTATE WITH MY THREE YEAR OLD IN THE CAR WITH ME. ONE UNHAPPY MOMMA!!!! THE CODE IT READ P2111 WHICH I HAVE BEEN TOLD IT IS A DEFECT IN THE THROTTLE BODY. HOPE THEY ARE RIGHT. *TR

08/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS TRAVELING NORTH ON I-75 AT ABOUT 65-70 MPH, WHEN ALL OF A SUDDEN I LOSE POWER, AS THOUGH THE CAR'S NOT GETTING ANY GAS. NOTHING HAPPENED WHEN I TRIED TO CONTINUE ACCELERATING. I COASTED IT OFF THE INTERSTATE, I WAS IN THE FAR RIGHT HAND LANE, SO I WAS ABLE TO DO THIS RATHER EASILY. WHEN THE CAR STOPPED, IT BEGAN SHUDDERING AND SHAKING, IDLING VERY ROUGH. THE LITTLE WRENCH LIGHT CAME ON. WHEN I GOT MY WITS BACK AS I WAS IN A PANIC BEING 156 MILES AWAY FROM HOME, AND STILL 800 MILES AWAY FROM MY DESTINATION, I TRIED TO CONTINUE DRIVING BECAUSE I COULDN'T TELL WHERE I WAS AT. THE CAR CREPT ALONG EXTREMELY SLOW, BUT I WAS ABLE TO GET CLOSE ENOUGH TO READ THE SIGN, I WAS HALF A MILE FROM THE ALTOONA RD EMERSON EXIT 283. I TURNED THE CAR OFF TO CALL SOMEONE. AFTER A FEW MINUTES OF MULTIPLE DROPPED CALLS, I TRIED TO START THE CAR, AND IT DID. I WAS ABLE TO DRIVE IT TO THE EXIT AND AS I WAS APPROACHING THE STOP SIGN AT THE END OF THE OFF RAMP, IT STALLED. I TRIED AGAIN AND WAS ABLE TO GET IT INTO LOVE'S TRUCK STOP. I ENDED UP HAVING IT TOWED 156 MILES BACK HOME. IT'S SITTING IN MY YARD, I HAVEN'T DONE ANYTHING YET WITH IT, I'M TOO DISGUSTED AS I JUST BOUGHT IT A MONTH AGO, AND HAVE BEEN READING NUMEROUS INCIDENTS JUST LIKE MINE. AND WHERE FORD DOESN'T SEEM TO CARE ENOUGH ABOUT THE PEOPLE BUYING THEIR PRODUCT. I'M PAYING A LOT OF MONEY FOR A CAR THAT I NO LONGER TRUST. MY HUSBAND TOOK IT TO ONE OF THOSE AUTO STORES NO CODE COULD BE READ. I CAN SAY WITH CERTAINTY THAT HAD I BEEN FURTHER UP IN ONE OF THE BIGGER CITIES IN HEAVIER TRAFFIC AND OUT IN THE CENTER LANES, IT WOULD NOT HAVE BEEN GOOD. IT SEEMS TO ME, THAT IT'S A NO BRAINER, A RECALL VERSES A CRIMINAL NEGLIGENT SUIT. BECAUSE IT'S ONLY A MATTER OF TIME.. *TR

08/07/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 08/02/2013
Crash: No
Fire: No
Summary

I WAS DRIVING MY MORNING COMMUTE DOING ABOUT 65 MPH ON THE INTERSTATE WHEN THERE WAS A CLUNKING TYPE NOISE FROM THE ENGINE AND THEN THE CAR JUST WOULD NOT ACCELERATE. I WAS ABLE TO PULL OVER TO THE SHOULDER, PUT IT IN PARK AND TURNED IT OFF. I THEN RESTARTED THE CAR AND IT DROVE JUST FINE. I TOOK IT TO THE DEALERSHIP THAT MORNING AND AFTER HAVING THE VEHICLE ALL DAY I WAS TOLD THEY COULD NOT FIND ANYTHING WRONG AND JUST RESET THE COMPUTER BECAUSE THEY SAID THERE WAS PROBABLY A MALFUNCTION WITH THE COMPUTER THAT SENT A SIGNAL TO THE ENGINE WHICH CAUSED THIS TO HAPPEN. THAT COST ME $103 TO JUST RESET THE COMPUTER. THEN 4 DAYS LATER IT HAPPENS TO ME AGAIN WHILE DRIVING ABOUT 60 MPH ON A HIGHWAY. I DID THE SAME THING BY PUTTING IT IN PARK, SHUTTING IF OFF AND THEN RESTARTING IT. AT THAT POINT I DECIDED TO DROP IT OFF AT THE DEALERSHIP FOR THEM TO CHECK THE NEXT MORNING BEINGS IT WAS AFTER HOURS AND THEY OBVIOUSLY DID NOT FIX THE PROBLEM THE FIRST TIME. ON THE WAY TO DROPPING IT OFF AT THE DEALERSHIP IT HAPPENED AGAIN WHILE GETTING ON THE INTERSTATE. I GUESS WE WILL HAVE TO WAIT AND SEE WHAT LAME EXCUSE THEY COME UP WITH THIS TIME. *TR

08/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

CAR LOST POWER WITHOUT WARNING. WE WERE TRAVELING ON A TWO LANE ROAD GOING DOWNHILL. COASTED TO SIDE OF ROAD AND RESTARTED. WE WERE ABLE TO MAKE IT HOME. THROTTLE BODY REPLACED AT DEALER. WE HAVE TWO 2010 FUSIONS IN OUR HOUSEHOLD. OTHER CAR FAILED IN SAME MANNER EXCEPT IT HAPPENED ON THE FREEWAY. THIS THROTTLE BODY HAS ALSO BEEN REPLACED. THIS CAR HAD 55000 MILES. SPEED WAS APPROXIMATELY 75 MPH. *TR

08/07/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE CAR SUDDENLY STOPPED ACCELERATING AND THE ENGINE WOULD ONLY PRODUCE ABOUT 800 RPM. I SHUT THE CAR OFF AND RESTARTED IT AND THE PROBLEM REPEATED THE NEXT DAY AT A LOWER SPEED (30 MPH). THE DEALER DIAGNOSED IT AND SAID IT DUE TO A DEFECTIVE THROTTLE POSITION SENSOR WHICH WOULD COST $475 AND IS NOT COVERED UNDER ANY WARRANTY. *TR

08/07/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

I WAS DRIVING DOWN THE INTERSTATE AT APPROX 60 WHEN ALL OF A SUDDEN THE CAR WAS RUNNING BUT WHEN I PUSHED ON THE GAS NOTHING HAPPENED... AND THE WRENCH ON THE DASHBOARD CAME ON.... THE CAR COASTED TO A STOP FINALLY... I THEN SHUT OFF THE CAR AND RESTARTED IT.. AND NO PROB THEN ON.. SO FAR... *TR

08/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

2010 FORD FUSION / 2.5L SE. ONE THE FREEWAY AT A SPEED OF 70MPH AND ENGINE RPM AT 2100 AND TRANSMISSION IN D THE THROTTLE STOPPED RESPONDING AND THE VEHICLE SPEED BEGAN TO RAPIDLY DECREASE. THE ENGINE RPM DROPPED TO 900. VERY DANGEROUS SITUATION BECAUSE OF FREEWAY TRAFFIC AND NO SHOULDER. AFTER VEHICLE THROTTLE STOPPED RESPONDING PUT THE VEHICLE IN NEUTRAL (NOW GLIDING DOWN THE FREEWAY) AND TURNED THE ENGINE OFF AND RESTARTED. THIS DID NOT FIX THE PROBLEM, ENGINE RPM RETURNED TO 900 AND NO THROTTLE CONTROL. WAS NEARLY HIT WHILE TRYING TO GLIDE TO THE RIGHT LANE BY TRAFFIC. ONCE THE VEHICLE WAS GLIDED TO A STOP SHUT THE CAR OFF AND REMOVED KEY AND WAITED A FEW MINUTES AS SEMI'S CAME WITHIN INCHES OF MY VEHICLE AT 70MPH. RESTARTED THE VEHICLE AND THROTTLE RESPONDED. AFTER TWO MINUTES OF DRIVING THE ISSUE REPEATED AGAIN. *TR

08/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CHECK ENGINE WARNING LAMP AND THE WRENCH WARNING ICON WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 44,000 AND THE CURRENT MILEAGE WAS 44,300.

08/07/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRAVELING DOWN THE HIGHWAY AT 70MPH USING CRUISE CONTROL, WHEN THE WRENCH SYMBOL APPEARED ON THE DIAL AND THE CAR SLOWED WAY DOWN AND WOULD NOT ACCELERATE. WE WERE ABLE TO PULL TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, WAITED A FEW MINUTES TO RESTART AND WERE ABLE TO DRIVE AWAY AT NORMAL SPEEDS. THIS HAPPENED TWO MORE TIMES WITHIN THE 2 HOUR TRIP. WE SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP AND WERE TOLD THE PROBLEM WAS THE THROTTLE BODY AND THAT IT HAD TO BE REPLACED, BUT THERE WERE NO PARTS AVAILABLE IN THE ENTIRE COUNTRY AND THE PART WAS ON BACK ORDER UNTIL PERHAPS 2 MONTHS. WE WERE TOLD THIS IS A FAIRLY COMMON PROBLEM, BUT THERE WAS NO RECALL FORTHCOMING. I BELIEVE THIS IS POTENTIALLY A LIFE-THREATENING PROBLEM THAT SHOULD BE ADDRESSED BY THE COMPANY. I'M GETTING MY CAR BACK FROM THE DEALERSHIP BECAUSE I NEED TRANSPORTATION AND HAVE NOT BEEN OFFERED A LOANER FOR THE DURATION OF THE TIME IT WILL TAKE TO GET THE NEW PART. I WILL BE LIVING IN CONSTANT FEAR THAT THE PROBLEM WILL RECUR AND I COULD BE LEFT STRANDED ON THE SIDE OF THE ROAD AT SOME POINT WHEN THE CAR WILL NOT RESET. *TR

08/07/2013
Components: ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED. THE CONTACT WAS ADVISED THAT THE VACUUM SOLENOID HAD FAILED. THE DEALER REPLACED THE ENGINE VACUUM SOLENOID HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 75,000.

08/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ENGINE LOST POWER WITHOUT WARNING. WE WERE AT LOW SPEED AND COULD GET OFF THE ROAD. DEALER HAS CLEANED THE ELECTRONIC THROTTLE BODY AND REINSTALLED IT. CONCERN IS WHAT HAPPENS IN THE FUTURE IF FAILURE IS IN A VERY DANGEROUS LOCATION. THERE SHOULD BE A RECALL FOR THIS CONDITION. *TR

08/07/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS AT A STOP AT A RAILROAD CROSSING. UPON APPLYING THE GAS TO GO, I STARTED TO LOOSE ALL POWER WITH THE ENGINE STARTING TO SHAKE, AND THE CAR SEEMING TO STALL, BUT LIMPING ALONG. NOTHING HAPPENED AS I PRESSED THE GAS PEDAL. I WAS ABLE TO PULL THE CAR OVER TO THE SIDE OF THE ROAD IN A PARKING LOT. THE DASHBOARD HAD A WRENCH LIGHT ON. THE CAR IN THE ENGINE AREA WAS STILL VIBRATING AND SHAKING, WITH NO POWER BUT TO LIMP ALONG. I TURNED THE CAR OFF. WAITING A FEW MINUTES AND THE CAR STARTED UP, BUT SHAKING AN SPUTTERING. I WAS ABLE TO DRIVE THE CAR TO MY JOB WITHOUT ANY FURTHER PROBLEM. I CALLED THE FORD DEALER AND MAKE AN APPOINTMENT FOR THE FOLLOWING MONDAY. WHEN GOING HOME, I DROVE AT 30 MILES PER HOUR. THE CAR LOST ALL POWER TWO MORE TIMES, STALLING AND LIMPING ALONG WITH THE WRENCH LITE ON. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD AND IT LIMPED TO MY HOME. AT THIS POINT, CAR WAS NOT SAFE TO DRIVE AND THE NEXT DAY, AAA TOWED CAR FROM MY DRIVEWAY TO FORD DEALER. I MENTIONED THE THROTTLE BODY PROBLEM AND DEALER TOLD ME IT WOULD HAVE TO HAPPEN WHEN THEY TEST DRIVE IN ORDER TO HAVE PART CHANGED. THEY DID GIVE ME A LOANER AND REPORTED TO ME THAT CAR STALLED OUT AND LOST POWER ON THEIR TEST DRIVE. THROTTLE BODY PART WAS CHANGED AND CAR HAS PERFORMED WELL SINCE THAT TIME. $550 BILL AT FORD. THIS CAR WAS A DEATH TRAP TO DRIVE WITH THE THROTTLE BODY DEFECT. *TR

08/07/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

DRIVING AT RELATIVELY LOW SPEED - 25-30 MPH - AND CAR LURCHED TO SLOW SPEED - COULD NOT ACCELERATE AT ALL. HAD TO PULL OVER TO SIDE OF ROAD, TURN VEHICLE OFF AND RESTART. DROVE 50 YARDS AND PROBLEM RECURRED. IT CONTINUED TO HAPPEN, FORTUNATELY NOT ON THE HIGHWAY UNTIL I CALLED THE FORD DEALER. HAD TO HAVE THE VEHICLE TOWED BECAUSE I DID NOT WANT TO TAKE IT ON THE HIGHWAY. DEALER WANTED TO CHARGE ME OVER $500 FOR REPAIR AS VEHICLE WAS 3 MONTHS OUT OF 36 MONTH WARRANTY. I RESEARCHED ONLINE AND FOUND THAT THIS IS A PROBLEM WITH THE "THROTTLE BOX" WHICH THE DEALER SHOULD HAVE BEEN WELL AWARE OF. DEALER DID "ASSISTED" ME WITH COST OF REPAIR - CHARGED ME $50.00. THE REPAIR SHOULD HAVE BEEN FREE. FORD NEEDS TO ISSUE A RECALL BEFORE SOMEONE IS KILLED. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

THE FIRST TIME I EXPERIENCED THE PROBLEM; I WAS ACCELERATING GOING UP A SLIGHT INCLINE, THE ENGINE QUIT. I HAD TO PUT IT PARK AND RESTART IT, IN TRAFFIC. THIS SAME ISSUES HAPPENED SEVERAL MORE TIMES, THE CAR JUST QUIT WHILE DRIVING. ON JULY 27TH, IT HAPPENED AGAIN ALONG WITH A NEW ISSUE: I WAS AT A STOP LIGHT AND IT STARTED RUNNING RUFF AND SHUT ITSELF OFF. THIS INCIDENT HAPPENED TWICE. *TR

08/06/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

I WAS DRIVING ALONG AN EXPRESSWAY AT 55 MILES AN HOUR WHEN THE CAR SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE UPON STEPPING ON THE GAS PEDAL. I HAD TO PULL OVER AND TURN THE CAR OFF. WHEN I TURNED IT BACK ON, IT RAN FINE BUT THE WRENCH LIGHT CAME ON AND THEN WENT OFF. THE NEXT DAY, THE SAME THING HAPPENED ON AN EXPRESSWAY. I TOOK IT TO A LOCAL GARAGE BUT NO LIGHTS WERE ON AND IT DID NOT REPEAT THE PROBLEM. A FEW WEEKS LATER, DRIVING ON A STREET ROAD AT 35 MPH, THE SAME THING HAPPENED. IT OCCURRED AGAIN A FEW MINUTES LATER ON A HIGHWAY AT 55 MPH. THIS TIME THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I WENT TO MY LOCAL GARAGE THE NEXT DAY AND THEY PUT THE COMPUTER ON THE CAR AND FOUND THE PROBLEM WAS THE THROTTLE ACTIVATOR. I HAVE JUST LEFT A MESSAGE WITH THE DEALER TODAY AND AM WAITING TO HEAR BACK IF THEY WILL FIX IT EVEN THOUGH THE CAR IS NO LONGER UNDER WARRANTY. I AM VERY CONCERNED ABOUT DRIVING THE CAR AS MY DAILY DRIVE TO WORK IS ON EXPRESSWAYS WITH LIMITED ACCESS TO A SHOULDER TO PARK ON. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/14/2013
Crash: No
Fire: No
Summary

WHEN EXITING OFF OF THE EXPRESSWAY, I LOST THE ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD, PUT IN PARK, AND AS I WAS SHUTTING IF OFF IT SHOOK/RATTLED AND THE WRENCH LIGHT CAME ON. WAITED A FEW MINUTES AND RESTARTED AND IT WAS FINE. CONTINUED TO DRIVE AND ON AUGUST 2, AS I WAS DRIVING ON THE EXPRESSWAY AGAIN (TRAVELING APPROX. 70 MPH) I AGAIN LOST THE ABILITY TO ACCELERATE, HOWEVER, THIS TIME I DIDN'T STOP OR SLOW DOWN BEFORE HAND. AGAIN I COASTED TO THE SIDE OF THE ROAD, SHUT DOWN (STILL GOT THE RATTLE AND WRENCH LIGHT) AND RESTARTED. WHEN I TOOK IT TO THE DEALERSHIP, THEY STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD! THIS IS VERY DANGEROUS THING TO HAPPEN ESPECIALLY ON THE EXPRESSWAY SINCE YOU CAN POSSIBLY BE REAR ENDED IN ADDITION TO NOT HAVING THE ABILITY TO PULL OVER. I WOULD HOPE THAT THIS ISSUE WILL BE LOOKED INTO AND CORRECTED TO THE BEST OF FORD'S ABILITY BEFORE SOMETHING WORSE HAPPENS BECAUSE OF THIS MALFUNCTION. *TR

08/06/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 11/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

WHILE DRIVING ON THE FREEWAY IN NOVEMBER 2012, GOING ABOUT 70MPH MY CAR LOST POWER AND BEGAN TO SHAKE, MY CHECK ENGINE LIGHT CAME ON AS WELL AS THE TRANSMISSION LIGHT. I TURNED THE CAR OFF AND THEN IT STARTED IT AND IT WAS FINE. I TOOK IT INTO MY LOCAL FORD DEALERSHIP AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. JULY 25 2013 I WAS ONLY GOING ABOUT 10MPH AND THE SAME THING HAPPENED AGAIN, FROM JULY 25TH TILL AUG 3 THIS HAPPENED ABOUT 10 DIFFERENT TIMES ALL GOING ABOUT 30MPH. THE CHECK ENGINE LIGHT STAYED ON FOR 2 DAYS AUG 2/3. I TOOK IT IN AGAIN TO MY LOCAL DEALERSHIP ON AUG 6 2013 WERE THEY TOLD ME MY ELECTRONIC THROTTLE BODY WAS BAD AND NEED REPLACED AND WAS GOING TO COST ME AROUND $670, AND MY CAR IS UNDER WARRANTY BUT THIS PART IS NOT COVERED. I SEE THAT ALOT OF OTHER HAVE HAD THE SAME PROBLEM AND THIS PART SHOULD BE RECALLED ASAP. IM NOT PAYING TO FIX AND PART THAT IS FAULTY IN SO MAN Y VEHICLES. *TR

08/06/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

DRIVING ABOUT 35 MILES AN HOUR WHEN THE CAR MAKES A MUFFLED CLUNKING NOISE AND THE SPEEDOMETER STARTS GOING TOWARDS 0. I PULL OVER, TURN OFF THE CAR TURN IT BACK ON AND IT RUNS FINE FOR ABOUT 5 MILES AND DOES IT AGAIN, THIS TIME THE NOISE IS LOUDER, THE ENGINE LIGHT COMES ON AND I CAN SMELL BURNING. I WAS ABLE TO PULL INTO A PARKING LOT, CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. I'VE JUST BEEN TOLD IT IS THE THROTTLE BODY AND IT WILL BE ABOUT $600 TO REPAIR IT. MY WARRANTY EXPIRED 34 DAYS AGO. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

I WAS DRIVING IN WINDBER, PA GOING AROUND A SHARP TURN WITH A TRI AXLE COAL TRUCK ON MY BUMPER, AS I WENT TO PRESS THE GAS PEDAL THE CAR MADE A POP NOISE. LOOKED DOWN AT MY DASH AND THE WRENCH LIGHT CAME ON RIGHT AWAY, I COULD NOT GET ANY GAS TO THE ENGINE, I TRIED TO GET OFF THE ROAD BUT THERE WAS NOT A SHOULDER ON THE HIGHWAY.I IMMEDIATELY PUT MY TURN SIGNAL ON AND THE CAR JUST COASTED ALONG THE SIDE UNTIL IT CAME TO A STOP ON THE SHOULDER OF THE ROADWAY ON THE CURVE, MIGHT I ADD. I TURN MY CAR OFF AND CALLED MY HUSBAND TOLD HIM HE TOLD ME TO CALL LAUREL FORD AND SEE IF THEY COULD TOW IT FOR US. I LEFT THE CAR SIT BECAUSE I WAS GOING TO A APPOINTMENT IN SOMERSET I DID NOT WANT TO BE LATE, WHEN I RETURNED FROM THE APPOINTMENT THE CAR STARTED RIGHT UP NO WRENCH LIGHT I DROVE TO LAUREL FORD, I WENT IN TALKED TO THE SERVICE REP THEY LOOKED OVER MY CAR AND ADVISED ME THAT THE COMPUTER DID NOT LOCATE A PROBLEM, BUT THEY HAVE FOUND THAT THE THROTTLE BODY HAS BEEN THE PROBLEM WITH THIS MODEL OF CAR. HE EXPLAINED THAT THE PART WAS ON NATIONAL BACK ORDER AND WAS UNSURE WHEN HE COULD GET THE PART. I DROVE THE CAR HOME THAT DAY WITH NO PROBLEM, I ATTEMPTED TO DRIVE THE CAR AGAIN TO GO TO WORK ON TUEDAY 7 MILES FROM HOME THE CAR DID THE SAME THING WENT TO GIVE IT GAS AND THE CAR SHUT OFF I PULLED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF AND IT STARTED BACK UP NO WRENCH LIGHT. WENT TO WORK GOING HOME FROM WORK IT DID IT AGAIN AND NOT ONLY THE WRENCH LIGHT BUT THE ENGINE LIGHT CAME ON AS WELL. I GOT THE CAR HOME CALLED LAUREL FORD AND TOOK THE CAR TO THEM FOR REPAIR THERE IS NOT PART TO BE FOUND ITS ON NATIONAL BACK ORDER AND ITS BEEN TWO WEEKS I HAVE CALLED FORD AND HAVE NOT GIVEN ME A TIME OR DATE OF WHERE THE PART IS OR IF THE PART IS AVAILABLE. I CALLED FORD SERVICE TWICE AND GOT THE SAME ANSWER I FEEL THAT FORD HAS DROPPED THE BALL ON THIS NOT HAPPY. *TR

08/06/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: FORD FUSION******
Summary

I WAS TRAVELING ON THE HWY GOING HOME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TRIED TO PRESS THE GAS PEDAL IT WOULD NOT DO ANYTHING AT ALL. I MANAGED TO PULL OVER TO THE MEDIAN. I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES THE REST OF MY WAY HOME. WITHOUT WARNING THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR

08/06/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/05/2013
Crash: No
Fire: No
Summary

DRIVING TO WORK ON 8/5/13 AT AROUND 40MPH WHEN MY VEHICLE STARTS TO AUTOMATICALLY SLOW DOWN AND SHAKE. I LOOKED DOWN AT THE DASHBOARD AND NOTICED A "WRENCH" WAS LIT UP FOR A WARNING, BUT IT WAS NOT THERE WHEN I STARTED THE CAR BEFORE GOING TO WORK. I WAS ABLE TO PULL OVER AND STOP FOR A FEW MINUTES. I STARTED THE CAR AGAIN WITHOUT ANY PROBLEMS, AND THE "WRENCH" SIGN WAS NOT LIT. I WAS ABLE TO MAKE IT TO WORK, WHICH WAS ANOTHER 5-10 MILES AWAY, BUT I DROVE AROUND 25MPH IN CASE I NEEDED TO PULL OVER AGAIN. LATER THAT SAME DAY, THE SAME EXACT THING HAPPENED WHILE DRIVING ON THE HIGHWAY ON AN INCLINE AT A SPEED OF 50MPH. I WAS ALMOST HIT FROM BEHIND BECAUSE THE CAR STALLED IMMEDIATELY WITHOUT WARNING AND THE DRIVER BEHIND ME COULD NOT TELL THAT MY CAR WAS SLOWING DOWN IMMEDIATELY. LUCKILY I WAS NOT HIT AND I WAS ABLE TO PULL OVER AND STOPPED THE CAR FOR A FEW MINUTES. AGAIN, I RE-STARTED THE CAR WITHOUT THE "WRENCH" SIGN LIGHTING UP. I DROVE STRAIGHT TO THE DEALERSHIP. THEY WERE NOT ABLE TO LOOK AT IT THAT DAY, SO I HAD TO LEAVE THE CAR OVERNIGHT AND GET A RENTAL. I RECEIVED A CALL THE NEXT DAY FROM THE DEALERSHIP AND WAS TOLD THAT IT WAS A FAILURE OF THE ELECTRONIC THROTTLE BODY. TOTAL OUT OF POCKET COST OF ALMOST $690. MY VEHICLE IS ONLY A LITTLE OVER 3 YEARS OLD AND ONLY HAS 52,000 MILES ON IT. *TR

08/05/2013
Components: POWER TRAIN
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 55 MPH WHILE THE ACCELERATOR PEDAL WAS DEPRESSED THE VEHICLE FAILED TO INCREASE SPEED. THE CONTACT PULLED OVER AND THE VEHICLE WAS RESTARTED NUMEROUS TIMES BEFORE IT WOULD ACCELERATE. THE VEHICLE WAS NOT REPAIRED NOR WAS THE FAILURE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

08/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE FIRST INCIDENT I WAS DRIVING DOWN THE HIGHWAY DOING 55 MPH AND MY CAR SHUT OFF. I WAS ABLE O START THE CAR AGAIN AND GET OUT OF THE ROAD. I REPLACED THE BATTERY SINCE LATER THAT DAY MY CARD WOULDN'T TURN ON. *TR THE SECOND INCIDENT I WAS HEADED TO THE AIRPORT ON MY MORNING COMMUTE; I CAME TO A STOP SIGN AND THE CAR ACCELERATED AND THE ENGINE BEGAN TO REV VERY LOUDLY THEN I MY CAR STALLED OUT. I HAVE MY CAR IN THE SHOP AND THEY ADVISED THAT I HAVE A BAD THROTTLE BODY AND IT WILL REQUIRE REPLACEMENT, THE COST IS $345.00 FOR THE PART AND $190.00 FOR THE LABOR. ALL WHILE I AM STILL PAYING ON THE LOAN. *TR

08/05/2013
Components: ENGINE
Incident Date: 03/14/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 65 MPH A WRENCH ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED IT. THE WRENCH WAS NO LONGER ILLUMINATED AND THE CONTACT DROVE HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED IF THE WRENCH WAS NOT ILLUMINATED THEY COULD NOT DIAGNOSE THE FAILURE. THE DEALER DID NOT DIAGNOSE NOR REPAIR THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

08/05/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS TRAVELING ON THE KENNEDY EXPRESSWAY IN CHICAGO AT ABOUT 4:30 PM AT RUSH HOUR TIME. THE LITTLE WRENCH LIGHT CAME ON THE DASHBOARD WITHOUT WARNING OR ANY KIND OF NOTICE AND I COULD NOT ACCELERATE AT ALL. WHEN I TOUCHED THE GAS PEDAL NOTHING HAPPENED AT ALL. I MANAGED TO GET OFF ON THE NEAREST EXIT AND WAS BLOCKING TRAFFIC. FINALLY I TRIED SHUTTING OFF THE VEHICLE AND THEN RESTARTING IT. THIS SOLVED THE PROBLEM TEMPORARILY. THIS HAPPENED TO ME THREE TIMES INTERMITTENTLY, TWICE ON THE HIGHWAY AND ONCE AS I WAS TRYING TO MAKE A LEFT TURN AT A BUSY INTERSECTION. NO WARNING. THE LIGHT COMES ON AND YOU HAVE NO ACCELERATION. I'M BEING TOLD IT COULD BE THE THROTTLE BODY. *TR

08/05/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

CAR DIED AT CRUISING SPEEDS AND ALMOST CAUSED AN ACCIDENT. I FEEL IT IS DANGEROUS FOR ME TO CONTINUE DRIVING THIS VEHICLE EVEN THOUGH IT IS ALMOST NEW. I WAS TOLD THIS IS THE THROTTLE BODY? *TR

08/04/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2009
Crash: No
Fire: No
Summary

MY CAR HAD 2 PROBLEMS. FIRST, WAS THE POWERTRAIN TRANSMISSION. IT'S THE SAME SITUATION AS WHAT OTHERS DESCRIBED, BUT MY CAR STARTED MALFUNCTIONING ON THE MONTH WE BOUGHT NEW AND LESS THAN 100 MILES. I DON'T HAVE THE SPECIFIC MILES AND DATES BECAUSE I'M RECALLING FROM 2009 AND IT'S NOW 2013. WHEN I TRIED TO CHANGE THE GEAR FROM DRIVE TO PARK IS WHEN I FIRST NOTICED THE PROBLEM. I FELT A STICKING ON THE GEAR AND A SLIGHT AWKWARD MOVEMENT OF THE CAR. I TOLD THE FORD SERVICE DEPARTMENT WHERE I BOUGHT IT IN ELIZABETHTOWN, KY. NOT SURE WHEN, BUT NOT RIGHT AWAY AND THEY DIDN'T DO ANYTHING. THEN, A FEW MONTHS LATER, THE CAR SEEM LIKE IT'S CHANGING GEAR ON IT'S OWN, BUT I WAS ON A FLAT ROAD AND HAVE NOT TOUCH THE GEAR SHIFT OR NOT PUSH THE GAS PEDAL ANY LESS OR MORE, OR BRAKED. IT DID THIS A FEW TIMES, SO I TOOK IT, BUT AGAIN, THE DEALERSHIP DID NOT DO ANYTHING. THEN, LATER, I MADE A RIGHT TURN TO A HIGHWAY WITH HEAVY TRAFFIC, BUT CLEAR WHEN I ENTERED. MY CAR ACCELERATED FOR A SECOND, THEN JUST WOULDN'T ACCELERATE ANYMORE, AND A CAR GOT PRETTY CLOSE. FINALLY, IT WENT. I TOOK IT AS SOON AS I CAN TO A DEALERSHIP IN COLUMBUS, GA. BECAUSE AN ACCIDENT COULD HAVE HAPPENED AND WAS SCARY. BUT, THEY ONLY CHECKED THE COMPUTER SYSTEM. NOTHING WAS DONE. THEN, SAME SCARY THING HAPPEN ON THE HIGHWAY AGAIN AND AGAIN. FINALLY, I TOOK IT IN 2012 AND TOLD THEM THEY HAVE TO FIX THIS BEFORE WE GET INTO AN ACCIDENT. FINALLY, THEY FIXED IT AFTER MANY TIMES OF TRYING AND BEFORE AN ACCIDENT OCCURRED. IT WAS DIAGNOSED WITH TRANSMISSION PROBLEM AND HAVE NOT HAD ANY PROBLEM SINCE 8-1-2013 AT AROUND 37,000 MILES ON IT. THIS TIME IT'S THE THROTTLE ASSEMBLY, BUT, THEY FIXED IT RIGHT AWAY HERE IN HAWAII. THIS TIME IT JUST LOSS ACCELERATION WHILE DRIVING ON THE ROAD. THANKFUL THAT MY KIDS AND I MADE IT SAFELY ON THE SIDE OF A BUSY INTERSECTION. *TR

08/04/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THIS HAS HAPPENED ON MANY OCCASIONS, FROM DRIVING IN STOP AND GO TRAFFIC TO DRIVING ON A HIGHWAY. AFTER DRIVING THE VEHICLE FOR SOME TIME, A WRENCH LIGHT COMES ON ON THE DASHBOARD, THERE IS NO FUEL GOING TO THE CAR AND WHEN I PULL TO THE SIDE, THE CAR STUTTERS LIKE IT WANTS TO GO AND THEN STOPS AGAIN. AFTER TURNING THE CAR OFF AND STARTING IT AGAIN, THE CAR DRIVES LIKE NOTHING EVER HAPPENED. I HAVE GONE ONLINE AND THERE ARE A LOT OF PEOPLE WHO WERE COMPLAINING ABOUT THE SAME THING AND FORD HAS NOT RECALLED THE PART. I GUESS SOMEONE HAS TO DIE IN AN ACCIDENT FOR THEM TO TAKE ACTION. *TR

08/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

WHILE DRIVING ON THE HIGHWAY AT 60 , IN A SECTION OF HIGHWAY WITH NO BREAKDOWN LANE AND MULTIPLE HIGHWAYS MERGING TOGETHER, THE CAR SUDDENLY LOST ALL THROTTLE POWER AND WRENCH LIGHT WENT ON. COASTED TO SIDE OF ROAD BARELY BEING MISSED BY SEVERAL OTHER VEHICLES AND TRUCKS. I SHUT CAR OFF AND STARTED AGAIN AND WAS OK AND ABLE TO GET OFF HIGHWAY. ONCE OFF HIGHWAY CAR KEPT LOOSING THROTTLE POWER EVERY MILE UNTIL I GOT IT TO THE DEALERSHIP. DEALERSHIP SAYS THIS IS AN ISSUE WITH 2010 FUSIONS AND THAT PART IS NOT AVAILABLE UNTIL END OF OCTOBER! (ALREADY HAD THROTTLE BODY AND PLATE CLEANED A FEW WEEKS AGO WHEN IT HAPPENED ON A COLD START AND CODE CAME UP P2111 THROTTLE ACTUATOR CONTROL STUCK OPEN. CAR WAS FINE UNTIL NOW.) *TR

08/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE RESUMING TRAVEL AFTER STOPPING AT A STOPLIGHT THE ENGINE WOULD NOT ALLOW ME TO CONTINUE TO ACCELERATE. AS THERE WAS A LINE OF TRAFFIC BEHIND ME, I QUICKLY TURNED ON MY 4-WAY FLASHERS AND COASTED TO THE SIDE OF THE ROAD. AFTER SHUTTING OFF THE IGNITION AND WAITING FOR A FEW MINUTES, I TRIED RESTARTING THE CAR. THE ENGINE RESTARTED NORMALLY AND I WAS ABLE TO PROCEED WITH FULL THROTTLE FUNCTIONALLY. THIS SAME PROBLEM HAPPENED TO ME THREE MORE TIMES SINCE THE FIRST INCIDENT. I HAVE READ ON THE INTERNET THAT SEVERAL PEOPLE ARE EXPERIENCING THIS PROBLEM AND THAT FORD IS NOT ISSUING A RECALL TO FIX THIS PROBLEM. *TR

08/03/2013
Components: ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY WIFE WAS DRIVING THE CAR ON OUR RESIDENTIAL STREET A COUPLE OF WEEKS AGO WHEN THE CAR BEGAN SHAKING AND STOPPED. AFTER RESTARTING, CAR FUNCTIONED NORMALLY. THIS WAS DISMISSED AS AN ANOMALY THE FIRST TIME. ON 8.1 THE CAR DID IT TWICE IN THE 8 MILE TRIP HOME FROM WORK WITH MY SON AND WIFE. TODAY, MY WIFE AND I WERE IN THE CAR WHEN IT DID IT RIGHT IN FRONT OF THE DEALER WHERE WE BOUGHT IT (UNFORTUNATELY, IT IS SATURDAY AND THE GARAGE IS CLOSED) THEN WHILE I WAS WAITING IN FRONT OF PANERA A SHORT TIME LATER THE CAR JUST DIED. THERE AGAIN, EACH TIME THE CAR RESTARTED AND RAN NORMALLY. *TR

08/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0H6AR3******
Summary

DRIVING ALONG FINE AND THEN SUDDENLY NO THROTTLE AT ALL. HAD TO PULL OFF THE ROAD. CAR STILL IDLING ROUGH. HAD TO SHUT OFF AND RESTART THEN IT WAS OK. HAS HAPPENED 10 TIMES KNOW ON HIGHWAY AND ON SECONDARY ROADS. VERY DANGEROUS SITUATION. *TR

08/03/2013
Components: STEERING
Incident Date: 08/02/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE MAIN HIGHWAY IN OUR TOWN GOING AROUND 45 MPH WHEN THE CAR STARTED BEEPING AND AN ERROR MESSAGE APPEARED ON THE DASH SAYING THAT THERE WAS AN ERROR WITH THE POWER ASSIST. AT THAT POINT, I ATTEMPTED TO MOVE THE STEERING WHEEL AND VERIFIED THAT I HAD NO POWER STEERING. I WAS ABLE TO FINISH DRIVING HOME AND LEFT THE CAR IN THE GARAGE OVERNIGHT. WHEN WE STARTED THE CAR THE NEXT DAY, THE ERROR MESSAGE WAS GONE AND THE STEERING WHEEL TURNED FREELY. *TR

08/03/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

CAR JERKING AND DEPRESSED PEDAL CAR NOT GOING. FOUND THAT IT IS A THROTTLE BODY ISSUE. LUCKY I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. *TR

08/02/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DRIVING ~40 MPH, TOOK FOOT OFF ACCELERATOR, WRENCH INDICATOR LIGHT TURNED ON, COULD NO LONGER ACCELERATE, HAD TO ROLL ONTO BREAKDOWN LANE. TURNED ENGINE OFF, COULD NOT START CAR 1ST ATTEMPT. CAR STARTED ON 2ND ATTEMPT, AND THE LIGHT WENT OFF. HAS OCCURRED 4 TIMES NOW, 3 TIMES AT SPEEDS OF ~40 MPH AND ONE TIME WHILE SLOWING DOWN FOR A TRAFFIC LIGHT. VERY SCARY FOR THE YOUNG DRIVERS IN MY FAMILY. *TR

08/02/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEED WHEN THE CAR ACTED AS IF IT WAS NOT GETTING FUEL CONNECTION. THE CAR THEN STARTED A JERKING MOTION AND I HAD TO STEER IT OFF THE ROAD IN ORDER TO GET IT OUT OF THE WAY OF ON MOVING TRAFFIC. I HAD TO PUT THE CAR IN PARK AND START IT BACK UP. THIS HAS HAPPENED SEVERAL TIMES SINCE THE FIRST INCIDENT. *TR

08/02/2013
Components: POWER TRAIN
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING DOWN THE INTERSTATE AND MY 2010 FUSION LOST POWER AT 75 MILES PER HOUR. THE WRENCH LIGHT CAME ON AT THE TIME OF POWER LOSS. I COASTED THE CAR TO THE SIDE OF THE INTERESTED ONCE I WAS STOPPED THE CAR WAS JERKING. I TURNED THE CAR OFF AND ABOUT 3 MINUTES LATER I TURNED IT BACK ON. IT STARTED AND I WAS ABOUT A MILE FROM MY HOUSE WHEN IT DID IT AGAIN AT THE SPEED OF 40. I REPEATED THE FIRST STEP. I TOOK THE CAR INTO GET IT DIAGNOSED AND BECAUSE MY ENGINE LIGHT WAS NOT ON THEY COULD NOT FIND A PROBLEM. I THOUGHT IT MIGHT BE BAD GAS .. THEN TODAY AUG 2 I WAS DRIVING DOWN THE INTERSTATE AT 75 AND IT DID IT AGAIN. I PULLED OVER AND TURNED OFF AND IT STARTED BACK EXCEPT THIS TIME I DID NOT EVEN GO A MILE AND IT DID IT AGAIN. THIS TIME MY ENGINE LIGHT CAME ON. I JUST LEFT A PLACE WHERE THEY TOLD ME IT WAS THE THROTTLE BODY PART.. *TR

08/02/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE VEHICLE LOST ACCELERATION AND STALLED. RESTARTED AND THE CONDITION RECURRED APPROXIMATELY IN 3 OR 4 MILES. AGAIN, I TURNED THE KEY OFF THEN RESTARTED AND AGAIN, THE CONDITION REPEATED AFTER SEVERAL MILES DOWN THE ROAD. THE CAR WAS TAKEN TO THE FORD DEALERSHIP THE NEXT DAY AND NO CODE WAS AVAILABLE FOR THE MECHANIC TO DIAGNOSE. THE CONDITION DID NOT REOCCUR FOR SIX WEEKS AND RESURFACED AGAIN WITH IDENTICAL SYMPTOMS. RETURNED THE VEHICLE TO THE DEALERSHIP WHERE THIS TIME THEY AFFIRMED THE THROTTLE BODY FAILURE. THE PART IS UNAVAILABLE AT THIS TIME BECAUSE OF HIGH DEMAND EXHAUSTED THE AVAILABILITY OF THE UNIT. *TR

08/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

VEHICLE KEEPS SHUTTING OFF WHILE DRIVING. FIRST HAPPENED ON JULY 18TH, SECOND JULY 19TH. JUST STARTED AGAIN ON JULY 31 & CONTINUES. I WAS TOLD ITS MY THROTTLE. *TR

08/02/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, AND THEY CLAIMED THERE WAS NO DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/22/13*LJ

08/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE MIL WARNING LIGHT ILLUMINATED AS THE VEHICLE LOST ACCELERATION POWER. THE VEHICLE STALLED MOMENTS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

08/02/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

I WAS GOING TO A FRIENDS HOUSE. MY CAR WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON. IF I PRESSED ON THE GAS PEDAL THE TACT WOULD MOVE UP BUT THE CAR WOULDN'T. IT WAS SHAKING. IT WAS TOWED TO THE DEALERSHIP AND THE THROTTLE BODY WAS CHANGED. APPARENTLY THE THROTTLE BODY IS A DEFECTIVE PART THAT NEEDS TO BE RECALLED. THE DEALER SAID THAT THE PART WAS ON BACK ORDER. THEN LATER THAT DAY HE GOT 8 NEW THROTTLE BODIES IN. SEEMS LIKE A PROBLEM IF A LITTLE DEALER LIKE THE ONE I GO TO HAS TO HAVE 8 THROTTLE BODIES IN STOCK AT A TIME. PRIOR TO THIS I KNOW REALIZE MY CAR HAD AN ISSUE FROM THE BEGINNING. WHEN I WOULD BE TRAVELING WITH THE CRUISE CONTROL ON GOING DOWN HILL, MY CAR WOULD DOWN SHIFT HARD AND THE TACT WOULD GO UP VERY HIGH. I WOULD HAVE TO TAKE OFF THE CRUISE CONTROL. ALSO, WHEN I PUT MY CAR IN DRIVE OR REVERSE FROM PARKED IT WOULD JUMP INTO GEAR. IT HAS DONE THIS AGAIN SINCE I HAD THE THROTTLE BODY CHANGED. THIS IS VERY UPSETTING. I'VE DRIVEN FORDS ALL MY LIFE AND CAREER WITH FORD. I BELIEVE THIS IS A TERRIBLE ACCIDENT WAITING TO HAPPEN. I'VE READ OF A LOT OF OWNERS OF 2010 FUSION HAVING THE SAME PROBLEM WHEN GOING 60-75 MPH ON A HIGHWAY. SCARY. ALSO, IT SEEMS THE SAME PROBLEM HAS BEEN REPORTED IN OTHER MAKES OF FORD VEHICLES. *TR

08/02/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

AT 65 MPH THE CAR ALL OF THE SUDDEN SHUTTERED AND WENT INTO LIMP MODE. PULLED OVER TO THE SIDE, WRENCH LIGHT WAS ON AND THE CAR SAT AN IDLED/SHUTTERED. TURNED IT OFF. WAITED ABOUT 30 SECONDS AND TURNED IT BACK ON, EVERYTHING APPEARED FINE, AND NO LIGHTS ON THE DASHBOARD. DID AN INTERNET SEARCH AND DISCOVERED MANY 2010 FUSION OWNERS HAVING SAME ISSUE...THROTTLE BODY. TOOK THE CAR TO DEALER AND CONFIRMED FAULTY THROTTLE BODY. WANTED $596 TO REPLACE THROTTLE BODY AND REPROGRAM PCM. WAY TOO MUCH FOR A PART THAT IS ABOUT $150 AND 10 MINUTES WORK. DANGEROUS SITUATION, AS HIGHWAY SPEED AND SUDDEN LOSS OF POWER DO NOT MIX. *TR

08/02/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG6R3******
Summary

I WAS TRAVELING ON ROADWAY AT APPROXIMATELY 35 MPH WHEN THROTTLE SUDDENLY STOPPED RESPONDING. I PRESSED THE ACCELERATOR REPEATEDLY BUT ENGINE APPEARED TO STAY AT IDLE AND VEHICLE SLOWED TO A STOP. A WRENCH SYMBOL LIT UP ON DASHBOARD. SHUT VEHICLE OFF AND RESTARTED AND ENGINE BEGAN RUNNING NORMALLY. FORTUNATELY THERE WERE NO VEHICLES BEHIND ME OR INTERSECTING WITH ME WHICH I WOULD HAVE HAD TO AVOID. *TR

08/02/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHEN LEAVING HOME TO GO TO THE STORE, ACCELERATOR PEDDLE STOPPED RESPONDING SHORTLY AFTER SHIFTING INTO DRIVE AFTER LEAVING THE DRIVEWAY. THE ENGINE IDLED VERY ROUGHLY, SO I SHIFTED INTO NEUTRAL AND PULLED OVER. I PUT THE TRANSMISSION INTO PARK, TURNED OFF THE IGNITION AND THEN RESTARTED THE ENGINE. IT IDLED FINE, SO I CONTINUED ON MY TRIP. SHORTLY AFTER, STOPPING AT A STOP SIGN, THE SAME THING HAPPENED WHEN PULLING AWAY FROM THE STOP. I WAS TURNING LEFT, SO I HAD TO IMMEDIATELY TURN RIGHT AND PULL OVER TO AVOID AN ACCIDENT. RESTARTED ENGINE AND CONTINUED TO MY DESTINATION. THE SAME BEHAVIOR OCCURRED AGAIN ON Y WAY BACK HOME WHEN STARTING ANOTHER LEFT TURN. *TR

08/01/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

CAR SHUT DOWN WHEN I WAS ON 288 RUNNING 70 HAD TO PULL OVER CUT CAR OFF START IT BACK UP THEN IT DID IT AGAIN 15 MIN LATER ON 95 I BOUGHT A NEW THROTTLE BODY INSTALLED IT AND NOW ITS DOING FINE. *TR

08/01/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DRIVING AND JUST STOPS ON ME. *TR

08/01/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/30/2013
Crash: No
Fire: No
Summary

THE CAR LOST THROTTLE RESPONSE WHILE DRIVING ON THE HIGHWAY. THE CAR THEN STARTED IDLING VERY ROUGH. TURNED THE CAR OFF THEN ON AGAIN AND IT WAS FINE UNTIL I PULLED BACK ONTO THE HIGHWAY AND IT LOST POWER AGAIN. I TURNED THE CAR OFF FOR APPROX 30 MIN. TURNED IT BACK ON THEN DROVE TO AN AUTO ZONE AND GOT A P2111 ERROR CODE WHICH STATED THAT THE THROTTLE BODY WAS STUCK OPEN OR CLOSED. TOOK IT TO THE DEALERSHIP THE NEXT MORNING AND THEY STATED THAT IT WAS THE THROTTLE BODY AND ESTIMATED COST TO REPLACE WAS $400. AFTER RESEARCHING THIS APPEARS TO BE A COMMON PROBLEM WITH THE FUSION. *TR

08/01/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

I WAS DRIVING TO MY MOTHER HOUSE TO PICK UP MY SON MY CAR SUDDENLY JUST LOST ALL POWER. IT WAS STILL RUNNING BUT NOT ACCELERATING. IT WAS VIOLENTLY SHAKING AND A WRENCH LIGHT CAME ON. I PULLED INTO A PARKING LOT TURNED THE CAR OFF WHEN I RESTARTED IT CAME RIGHT BACK ON AFTER THAT I HAD NO TROUBLE THAT NIGHT. A COUPLE OF DAYS LATER MY SON AND I WERE HEADED HOME IT DID THIS TO ME AGAIN BUT WHEN I TRIED TO RESTART THE CAR IT HAD MORE TROUBLE AND ONLY ALLOWED ME TO 100 YARD OR SO. MY MECHANIC CLEANED THE PART IT DID FINE FOR ABOUT ANOTHER MONTH OR SO UNTIL THIS PAST MONDAY 7/29/13. I HAVE CURRENTLY BOUGHT A NEW THROTTLE BODY AND IT HAS SEEMED TO FIX THIS CAR. FORD NEEDS TO REALIZE THIS A PROBLEM.THE CAR HAS STOPPED ON ME NUMEROUS TIME AND COULD HAVE CAUSED MANY ACCIDENT. I BEGAN LOOKING AND THIS SEEMS TO BE A COMMON ISSUES AMONG THIS CAR. ITS TIME FOR A RECALL. I MUST SAY THAT I WAS LUCKY TO HAVE A MECHANIC FOR A DAD BECAUSE I WAS QUOTED ALMOST 700 DOLLARS FOR THIS JOB AND LUCKY HE COULD DO THIS FOR FREE WITH ONLY THE COST OF THE PART. *TR

08/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS DRIVING ALONG THE TOLLWAY AND HAD TO SLOW DOWN DUE TO CONGESTION. MY CAR MADE A LUNGE, LIKE A HARD DOWNSHIFT AND WAS LEFT WITH NO RESPONSE FROM THE ENGINE. THE ENGINE WAS RUNNING AS INDICATED BY THE TACHOMETER AND POWER STEERING, HOWEVER I WAS NOT ABLE TO ACCELERATE. AFTER PULLING OVER TO THE SIDE OF THE ROAD, NEARLY BEING REAR ENDED BY ONCOMING TRAFFIC, I TURNED ON THE FLASHERS AND SHUT THE ENGINE OFF. I LET THE CAR SET FOR ABOUT 30 SECONDS BEFORE RESTARTING. UPON RESTART THE CAR RAN FINE AS THOUGH NOTHING HAD HAPPENED. I HAD A SECOND OCCURRENCE JUST TODAY (8/1/2013). I NOW HAVE AN ENGINE LIGHT AND HAVE READ THE CODE - P2112. THE DEALERSHIP/SERVICE DEPARTMENT THAT I CALLED MENTIONED THAT THIS IS A COMMON ISSUE WITH THE FORD FUSION. *TR

07/31/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MULTIPLE INCIDENTS HAVE OCCURRED. THE VEHICLE WILL BE CRUISING AT HIGHWAY SPEEDS, THEN LOSE ALL ENGINE POWER AND THE CAR BEGINS TO SHAKE VIOLENTLY. I NEED TO PUT MY HAZARDS ON AND COME TO A COMPLETE STOP WHEREVER I AM, INCLUDING BUSY TRAFFIC. THE CAR CONTINUES TO SHAKE WHILE SHIFTING INTO PARK. AFTER IN PARK, I TURN THE CAR OFF, WAIT 30 SECONDS, THEN START IT AGAIN. THE SHAKING CEASES UPON RESTARTING, AND WILL DRIVE FINE FOR 5-10 MINUTES BEFORE REPEATING THE INCIDENT OVER AGAIN AND LOSING ALL ENGINE POWER. A FORD DEALERSHIP DIAGNOSED THE PROBLEM AS A FAILED THROTTLE BODY. THE REPAIR COST OVER $500. *TR

07/31/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

DRIVING IN THE MIDDLE LANE ON THE FREE WAY, GOING 75 MILES PER HOUR AND MY FUSION WENT INTO A POWER DOWN MODE. I TRIED STEPPING ON THE GAS AND THE CAR JUST SLOWED DOWN. I GOT TO THE SHOULDER AND WHEN THE CAR FULLY STOPPED IT STARTING SHAKING UNCONTROLLABLY UNTIL I TURNED IT OFF. I GAVE IT A MINUTE, TURNED IT BACK ON AND WAITED FOR A BREAK IN TRAFFIC. I GOT BACK INTO THE RIGHT LANE AND MADE IT ABOUT 200 FEET BEFORE IT DID IT AGAIN. I PULLED OVER AGAIN AND GAVE THE CAR ANOTHER MINUTE AND WHEN I TRIED TO TURN IT BACK ON IT HESITATED FOR ABOUT 10 SECONDS BEFORE IT STARTED AGAIN, AND I CREEPED OFF THE FREEWAY GOING ABOUT 10 MILES AN HOUR UNTIL I REACHED A SAFE SPOT TO PARK IT. IT WAS TOWED TO THE DEALER AND IT IS WAITING TO BE SEEN BY A MECHANIC. *TR

07/31/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE ATTEMPTED TO ACCELERATE BUT THE VEHICLE BEGAN TO IDLE. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED AS IT FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 98,000. THE CONSUMER STATED THE PART CAUSED FIVE PROBLEMS. ONCE CAUSED THE VEHICLE TO ROLL. THE CONSUMER STATED THROTTLE BODY WOULD FAIL AT ANY SPEED, AND THE ENGINE WOULD JUST IDLE.

07/31/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

THE CAR WAS BEING DRIVEN ON THE INTERSTATE WHEN THE ENGINE WENT INTO IDLE AND WOULD NOT MAINTAIN SPEED. *TR

07/31/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I WAS DRIVING IN THE RIGHT LANE OF A MAJOR, HEAVILY TRAVELED (WITH MANY TRACTOR TRAILERS), DIVIDED HIGHWAY, TRAVELING AT A SPEED OF BETWEEN 55 AND 60 MPH. ALL OF A SUDDEN, WITHOUT WARNING, THE ENGINE SEEMED TO SHUT DOWN. I COULD NOT ACCELERATE; THE ENGINE WOULD NOT RESPOND. THIS WAS A VERY SCARY SITUATION AS TRUCKS AND CARS HAD TO BREAK, WHILE I STEERED THE CAR TO THE NARROW SHOULDER. THE CAR DIDN'T SEEM TO LOSE POWER STEERING AND THE ENGINE WAS STILL RUNNING (TACH SHOWED 900 TO 1000 RPM). HOWEVER, ENGINE WAS TOTALLY UNRESPONSIVE TO MY DEPRESSING THE ACCELERATOR. I SHUT OFF THE ENGINE, PUT THE FLASHERS ON AND WAITED A FEW MINUTES AND ATTEMPTED TO START THE ENGINE. THE ENGINE STARTED NORMALLY, AND I WAS ABLE TO PULL OUT ONTO THE HIGHWAY. HOWEVER, AFTER DRIVING ABOUT ONE-QUARTER MILE, THE SAME ENGINE SHUTDOWN OCCURRED. CALLED AAA AND HAD THE CAR TOWED. THE AUTO REPAIR CENTER CHECKED FOR TROUBLE CODES. THE THROTTLE BODY ASSEMBLY HAD FAILED AND HAD TO BE REPLACED. I HAVE NOT HAD A PROBLEM SINCE THE REPAIR WAS MADE. SUBSEQUENT TO THE REPAIR, I CHECKED ON THE INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. I WAS VERY SURPRISED TO SEE THAT THIS PROBLEM IS NOT UNCOMMON TO FORD OWNERS. I WAS GRATIFIED TO SEE THAT YOUR AGENCY HAS OPENED AN INVESTIGATION INTO THE MATTER. I CALLED CUSTOMER SERVICE AT FORD MOTOR COMPANY TO SEE IF THERE HAS BEEN A RECALL. FORD CUSTOMER SERVICE SAID THERE WAS NO RECALL AND DID NOT ACKNOWLEDGE THAT THERE IS A PROBLEM WITH THE THROTTLE BODY UNIT. I THEN CALLED THE SERVICE DEPARTMENT OF A LOCAL FORD DEALERSHIP. THE SERVICE REP SAID THAT "THEY HAVE SEEN PROBLEMS WITH THE THROTTLE BODY UNIT", BUT CONFIRMED THAT THERE HAS BEEN NO RECALL. *TR

07/31/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2013
Crash: No
Fire: No
Summary

WAS TRAVELING AT APPROXIMATELY 55MPH WHEN THE CAR LOST ALL PROPULSION. I WAS ABLE TO GET TO THE SHOULDER, SHUT IT DOWN, AND START BACK UP AFTER ABOUT A MINUTE. THIS OCCURRED 3 TIMES ON A 25 MILE DRIVE. APPEARS TO BE A FAULTY THROTTLE BODY BASED ON THE CODES BEING THROWN OFF. THE CAR ONLY HAS 40,000 MILES AND BASED ON MULTIPLE USER BOARDS THIS IS A PROBLEM FORD IS AWARE OF. UNACCEPTABLE FOR SUCH A KEY PART TO FAIL SO EARLY IN ITS LIKE. IF I WAS STUCK IN THE LEFT LANE THIS COULD HAVE RESULTED IN A VERY DANGEROUS SITUATION. *TR

07/30/2013
Components: SERVICE BRAKES
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I BROUGHT MY CAR IN FOR A ROUTINE INSPECTION. WITH ONLY 32,459 MILES (MOSTLY HIGHWAY) I WASN'T EXPECTING ANY PROBLEMS. MY MECHANIC FOUND THAT MY BRAKES WERE SO RUSTED THAT THE REAR ONES WERE FUSED TOGETHER WITH RUST. HE WAS AS SURPRISED BY THIS AS I WAS. I SAW THE PARTS AND HAVE USED THIS SHOP FOR YEARS. HE NEVER SAW ANYTHING LIKE IT IN A CAR WITH SUCH LOW MILEAGE. HAS TO BE A DESIGN FLAW, AND POTENTIALLY VERY DANGEROUS. SO $900.00 LATER, I STILL HAVE TO WORRY THAT THIS WILL HAPPEN AGAIN. I DOUBT I'M THE ONLY ONE WITH THIS PROBLEM. *TR

07/30/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

CAR STALLED WHILE DRIVING ON THE HIGHWAY. THE ENGINE WOULD RESTART BUT RAN VERY ROUGH. I WAS ABLE TO GET OFF THE HIGHWAY. THE OTHER OCCASION WAS AT AN INTERSECTION. BOTH TIMES THE CAR HAD TO BE TOWED TO AUTONATION IN UNION CITY, GEORGIA. THE THROTTLE BODY WAS REPLACED UNDER WARRANTY. *TR

07/30/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING ON I-85 SOUTH APPROXIMATELY 50-60 MPH IN MODERATELY HEAVY TRAFFIC, BETWEEN EXITS 27 AND 26, THE CAR SOUNDED LIKE IT DROPPED OUT OF GEAR WHILE ACCELERATING. I WAS ABLE TO MERGE TO THE SHOULDER OF THE HIGHWAY. THE CAR CONTINUED DECELERATING AND THE "WRENCH LIGHT" APPEARED. THE CAR WOULD NOT ACCELERATE AT ALL. WHEN STOPPED (AT THE RAMP FOR EXIT 26), THE CAR RATTLED AND IDLED VERY HARD AND WAS SHAKING. THE BATTERY LIGHT APPEARED, THEN THE OIL LAMP APPEARED AND THE CAR SHUT OFF COMPLETELY. I WAS TOWED AN HOUR LATER TO KEITH HAWTHORNE FORD IN BELMONT. ON MONDAY, JULY 29, 2013, THE SERVICE MANAGER, STATED THAT THE THROTTLE BODY HAD FAILED; WHEN THEY HOOKED-UP THE CAR TO THE TESTING MACHINE, IT DID NOT SHOW ANY CODES. THEY REPLACED THE FAILED THROTTLE BODY, I PAID FOR REPAIRS AND HAVE THE FAILED THROTTLE BODY IN MY POSSESSION. *TR

07/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Summary

THIS HAS HAPPENED TWICE. WHEN I REACH SPEEDS AROUND 45 AND ABOVE, THE CAR SEEMS TO STALL AND THE THROTTLE CUTS OUT, LEAVING ME WITHOUT A WAY TO ACCELERATE. I HAVE HAD TO PULL OVER ON THE SIDE OF BUSY HIGHWAYS, LET MY CAR REST FOR A LITTLE BIT THEN START IT BACK UP. IT SEEMS RELUCTANT TO START. TOOK IT TO LOCAL FORD DEALERSHIP AND THEY CONCLUDED IT WAS THE THROTTLE BODY AND I WOULD NEED IT REPLACED. GOOGLED FORD FUSION THROTTLE BODY AND MANY OTHERS HAVE HAD THE SAME THING HAPPEN, INCLUDING ACCIDENTS CAUSE BY IT. *TR

07/29/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

WHILE DRIVING ON THE INTERSTATE, APPROX. 65-70 MPH, THE VEHICLE SHUDDERS, LOSES ALL THROTTLE RESPONSE, AND THE WRENCH LIGHT AND CHECK ENGINE LIGHT ILLUMINATE ON THE DASH DISPLAY. THE VEHICLE DOES NOT SHUT OFF OR STALL, BUT IT DOES ENTER LIMP MODE. ONCE THE VEHICLE IS SHUT OFF AND RESTARTED THE WRENCH LIGHT IS NO LONGER ILLUMINATED AND THE VEHICLE WILL OPERATE NORMALLY. THIS SITUATION REPEATED 4 DIFFERENT TIMES ON THE INCIDENT DATE. AFTER SPEAKING WITH THE SERVICE MANAGER AT THE LOCAL FORD DEALERSHIP THE PROBLEM WAS ACKNOWLEDGED AS A DEFECTIVE THROTTLE BODY. *TR

07/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE FREEWAY, MY CAR STOPPED ACCELERATING AND STARTED TO SLOW DOWN NATURALLY (ALMOST LIKE I HAD MOVED IT INTO NEUTRAL). PRESSING THE ACCELERATOR DID NOTHING, AND ALL MY ELECTRONICS STAYED ON. THE CAR DID NOT SHUTTER OR SHAKE, JUST A NATURAL SLOWDOWN. LUCKILY I WAS ABLE TO CHANGE LANES QUICKLY ON THE FREEWAY AND PULL OVER. I STOPPED MY CAR AND RESTARTED IT AND EVERYTHING WORKED AS NORMAL. THIS HAPPENED 3 MORE TIMES THAT DAY. I HAVE TAKEN IT INTO THE DEALERSHIP TODAY, BUT HAVE NOTICED ALL THE CLAIMS OVER THE MAST 2 MONTHS IN REGARD TO THIS ISSUE. I CALLED FORD AND THERE IS NO RECALL YET. I AWAIT A CALL FROM THE FORD DEALERSHIP BUT EXPECT IT TO BE THE THROTTLE BODY THAT NEEDS TO BE REPLACED. *TR

07/29/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING CAR DOWN THE STREET AND IT WENT INTO IDLE MODE. HAD TO PULL OFF STREET. CAR HAD NO POWER. TURNED CAR OFF AND WAITED A COUPLE OF MINUTES AND RESTARTED. RAN FINE FOR A WHILE AFTER THAT. THE FAILURE HAPPENED MORE FREQUENTLY AS TIME WENT BY. HAD THROTTLE BODY REPLACED ON JULY 18. CAR HAS RAN FINE SINCE THEN. *TR

07/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

I WAS DRIVING DOWN MY LOCAL STREET AT APPROX 25 MPH. THE ENGINE LOST POWER AND WAS STUCK IN A ROUGH IDLE. THIS HAS HAPPENED AT LEAST 6 TIMES NOW. THIS IS A VERY DANGEROUS SITUATION THAT IS KNOWN TO FORD (FAULTY THROTTLE BODY). SOMEONE IS GOING TO DIE SOON OR GET HURT IN AN ACCIDENT IF THE CAR LOSES POWER LIKE THIS. THERE ARE HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS KNOWN PROBLEM. FORD SHOULD DO A RECALL NOW! *TR

07/29/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

AS YOUR DRIVING YOUR VEHICLE DOWN THE ROAD THE CAR JUST LOOSES POWER, 2ND TIME IN TWO YEARS THROTTLE BODY WENT OUT. PART IS ON NATIONAL BACK ORDER THIS TIME, FORD WILL NOT HELP OR ASSIST WITH REPAIR IF VEHICLE IS OUT OF WARRANTY.. THIS IS VERY DANGEROUS, CAR LOOSES POWER AT ANY SPEED AND I WAS ALMOST RAN OVER BY A SEMI TRACTOR TRAILER. WHEN IT HAPPENS THE WRENCH LIGHT COMES ON ; ON COMPUTER FROM DIAGNOSTIC PEDAL IDS SELF TEST CODE SHOWS UP IS P2112. *TR

07/29/2013
Components: POWER TRAIN
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS TRAVELING ON INTERSTATE AT APPROX. 65MPH DOWNHILL WHEN I LOST THROTTLE POWER. WRENCH LIGHT CAME ON AND I COULD NOT ACCELERATE. I WAS ABLE TO COAST TO BOTTOM OF HILL. TURNED OFF CAR AND RESTARTED AND DROVE A FEW MILES WHEN IT HAPPENED AGAIN. APPEARS TO BE THROTTLE BODY ISSUE THAT MANY OTHERS ARE HAVING. CONTACTED FORD DEALERSHIP AND OBTAINED NEW THROTTLE BODY. WILL BE PUTTING IN NEW THROTTLE BODY TOMORROW. FORD DEALERSHIP PARTS EMPLOYEE STATED THAT I SHOULD SAVE MY RECEIPTS AS A RECALL IN THE FUTURE COULD RESULT IN REIMBURSEMENT FOR MY NEW PART. THIS REALLY NEEDS TO BE LOOKED AT BY FORD BEFORE SERIOUS INJURIES ARE INCURRED. *TR

07/29/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS GOING DOWN THE INTERSTATE FELT MY CAR JERK LIKE IT SLIPPED OUT OF GEAR AND THEN I WAS UNABLE TO ACCELERATE, I MANAGED TO PULL OVER TURN THE CAR OFF. AFTER RESTARTING IT, IT WAS FINE. I TOOK IT TO THE DEALERSHIP I PURCHASED IT AT TURNS OUT IT WAS THE THROTTLE BODY, WHICH SEEMS TO BE A COMMON PROBLEM WITH THE 2010 FUSIONS. SINCE IT WAS NO LONGER UNDER WARRANTY I DID SOME RESEARCH ON LINE AND FOUND A TON OF COMPLAINTS JUST LIKE MINE. I CALLED FORD AND ASKED ABOUT THE RECALL HOWEVER MY CAR WAS NOT UNDER RECALL FOR THIS PROBLEM. AND THERE WAS NOTHING THEY WOULD DO TO MAKE IT GOOD. SO I'M STUCK PAYING THE REPAIR BILL FOR SOMETHING EVIDENTIALLY IS A COMMON PROBLEM. IT IS A SAFETY CONCERN AND DANGEROUS. *TR

07/29/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

AFTER DRIVING OVER 50 MILES, MY CAR STALLED AND THE WRENCH LIGHT CAME ON. I PULLED OVER AND LET IT IDLE, BUT IT RAN ROUGH. ONCE I TURNED IT OFF AND THEN BACK ON, IT RAN OKAY. IT STALLED AGAIN LATER IN THAT SAME TRIP. THEN IT STALLED AGAIN TWICE ON MY WAY HOME. LUCKILY, I WAS ON A NON BUSY ROAD WITH A SHOULDER. THEN IT SEEMED TO RUN FINE FOR A FEW DAYS, BUT AFTER DRIVING OVER 50 MILES, IT HAPPENED AGAIN. I WAS NERVOUS BECAUSE ONCE IT STALLED AS I WAS TURNING ONTO A ROAD WITHOUT A SHOULDER. I WAS CONCERNED THAT A CAR WOULD COME OVER THE HILL AND HIT ME WHILE I WAS TURNING IT OFF AND RESTARTING IT. WHEN I TOOK IT TO THE DEALER, I WAS TOLD THAT THE PROBLEM WAS WITH THE THROTTLE BODY. WHEN THEY ORDERED THE PART, INITIALLY, I WAS TOLD THE PART WAS ON BACKORDER AND WOULDN'T BE IN UNTIL MID-AUGUST. OBVIOUSLY, THERE IS A MAJOR PROBLEM WITH THIS PART WHEN IT TAKES SO LONG TO GET THE PART. TOTALLY UNACCEPTABLE TO WAIT THAT LONG FOR A PART. NOW TODAY, MY SISTER-IN-LAW, WHO ALSO HAS A 2010 FUSION STARTED HAVING THE SAME PROBLEM AND SHE HAS A LOT LESS MILES ON HER CAR (ABOUT 40,000). READING ALL OF THE ISSUE OTHERS ARE HAVING WITH THIS PART ON THE INTERNET, I FEEL THAT THERE SHOULD BE A RECALL ON THIS PART AND MY REPLACEMENT SHOULD BE COVERED. *TR

07/29/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

FOUR INCIDENCES SINCE ONSET. WHEN ACCELERATING, AT APPROXIMATELY 25 MPH, THE CAR APPEARS TO STALL. A "WRENCH" (MAINTENANCE) LIGHT COMES ON. THEN, WHEN PUSHING GAS PEDAL, IT APPEARS AS IF THE CAR DOES NOT RECEIVE FUEL. PULL TO THE SIDE OF THE ROAD, TURN OFF AND RESTART CAR AND PROCEEDS NORMALLY. *TR

07/28/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/27/2013
Crash: No
Fire: No
Summary

I WAS TRAVELING AT APPROXIMATELY 65MPH DOWN A TWO LANE HIGHWAY WHEN I LOST ALL THROTTLE RESPONSE THROUGH MY ACCELERATOR PEDAL. ENGINE WENT TO A VERY "ROUGH" IDLE AROUND 600 - 800 RPM AND THE MAINTENANCE WRENCH INDICATOR LIGHT ILLUMINATED. LUCKILY I WAS TRAVELING DOWN GRADE AND WAS ABLE TO SAFELY COAST THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. AFTER SAFELY PARKING THE VEHICLE I DEPRESSED THE ACCELERATOR PEDAL WITH ABSOLUTELY NO RESPONSE. AFTER HAVING THE VEHICLE TOWED TO A DEALERSHIP THE SERVICE TECHNICIAN SMILED AND TOLD ME IT WAS THE THROTTLE BODY THAT WAS MALFUNCTIONING. QUOTED ME ON A PRICE FOR A NEW PART AND LABOR WITHOUT EVEN INSPECTING THE VEHICLE ($352)! IF THIS PROBLEM WAS OBVIOUS TO THE TECHNICIAN WITHOUT THE VEHICLE EVEN BEING CHECKED, WHY HASN'T FORD RECALLED THIS PART? *TR

07/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I HAVE AN 2010 FORD FUSION SE I BROUGHT THE CAR NOT EVEN A YEAR AGO DEC 2012. YESTERDAY WHILE DRIVING DOWN THE HIGHWAY MY CAR LOST ALL POWER GAS PEDDLE DID NOT RESPOND CHECK ENGINE LIGHT CAME ON AND WRENCH LIGHT. I CUT THE CAR OFF STARTED IT BACK UP HARD START LET IT SIT RAN FINE WITH NO PROBLEM ALL LIGHTS AT THAT POINT WAS OUT TRIED TO TAKE OFF AGAIN SAME ISSUE. I DON'T KNOW WHAT'S GOING ON WITH IT BUT I HAVE BEEN CALLING FORD ABOUT LOST OF POWER FOR LIKE 4MONTHS NOW THEY ALWAYS HAD AN EXCUSE CAN SOMEBODY PLEASE HELP ME. *TR

07/28/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE TRAVELING APROX 65MPH DOWN A 4 LANE HWY AT 6:20 AM ON 6/24/13, MY CAR BEGAN TO DECELERATE AND WOULD NOT RESPOND/ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE RED "WRENCH" LIGHT LIT UP ON THE INFORMATION CENTER ON THE DASH BOARD. I MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD BEFORE IT FINALLY CUT OFF. I WAITED A MINUTE OR TWO AND TRIED ATTEMPTED TO RESTART THE ENGINE AND IT RESTARTED SUCCESSFULLY. I WAS ABLE TO CAUTIOUSLY CONTINUE DRIVING UNTIL I REACHED A FORD DEALERSHIP LATER THAT MORNING AT WHICH POINT THEY TOLD ME IT THE THROTTLE BODY. THEY WENT ON TO SAY THAT FORD WAS NOT COVERING THIS REPAIR AND THAT THERE WAS NO RECALL IN EFFECT! THIS REPAIR COST ME $300 OF WHICH I COULD NOT SPARE FROM MY BUDGET! THANKFULLY THERE WERE NO CARS OR TRACTOR TRAILER BEHIND WHEN MY CAR BEGAN TO DECELERATE! THIS NEEDS TO BE A SAFETY RECALL IMMEDIATELY, BEFORE MANY PEOPLE ARE KILLED!!!! *TR

07/28/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ON MORE THAT ONE RECENT OCCASION WHILE DRIVING ON LOCAL ROADS, THE CAR'S ENGINE WOULD START IDLING POORLY, AND THE CAR WOULD START COASTING AND NOT RESPONDING TO THE GAS PEDAL. I WOULD HAVE TO PULL OVER, TURN THE CAR OFF, WAIT 30 SECONDS AND RESTART THE CAR. I TOOK THE CAR TO MY LOCAL FORD DEALER FOR REPAIR ON 7/24/13, AND THEY REPLACED THE THROTTLE BODY TO RECTIFY THIS ISSUE. FROM SEARCHING ONLINE, I FOUND THAT THIS ISSUE IS VERY COMMON, AS MANY OTHER FORD FUSION OWNERS EXPERIENCED THIS ISSUE AT AROUND THE 30-35K MILE MARK OF OWNERSHIP. FROM THE INVOICE GIVEN TO ME BY THE DEALER AFTER THE SERVICE, THE ERROR CODE WITH THE THROTTLE BODY WAS P2111, WHICH IS DESCRIBED AT THE FOLLOWING WEB PAGE: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NCCC%20PETITIONS%20NHTSA%20FOR%20DEFECT%20INVESTIGATION%20INTO%20FORD%20ESCAPE%20VEHICLES.HTML I WAS ON A LOCAL ROAD WITH NO OTHER CARS AROUND, BUT OTHERS DESCRIBED HAVING THE ENGINE ISSUE WHILE DRIVING AT NORMAL SPEEDS ON HIGHWAYS. THIS IS A VERY DANGEROUS POSITION TO BE IN, AND IF THIS IS A COMMON ISSUE WITH FORD VEHICLES, THEN IT'S HIGHLY POSSIBLE SOMEONE COULD GET SERIOUSLY HURT OR KILLED IF THE THROTTLE BODY STARTS MALFUNCTIONING AT THE WRONG PLACE/TIME. THANKS FOR YOUR TIME, AND PLEASE FEEL FREE TO CONTACT ME IF YOU NEED ANY FURTHER INFORMATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING ON THE HIGHWAY THE VEHICLE SUDDENLY LOST POWER, THE WRENCH LIGHT TURNED ON AND IT BEGAN TO SHAKE AS IF DRIVING ON A RUMBLE STRIP. I HAD TO PULL THROUGH THREE LANES OF TRAFFIC DURING RUSH HOUR WITHOUT POWER JUST TO REACH THE SHOULDER. I TURNED THE VEHICLE OFF AND HAD TO GATHER MYSELF, REALLY HAPPY NOT TO HAVE BEEN HIT BY OTHER VEHICLES. I ATTEMPTED TO TURN THE VEHICLE BACK ON AFTER A FEW MINUTES AND THE LIGHT HAD TURNED OFF AND EVERYTHING WORKED FINE. THE SAME THING HAPPENED THE NEXT MORNING ON A RESIDENTIAL STREET. TAKING THE CAR INTO A FORD DEALER AS SOON AS I CAN. *TR

07/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I WAS DRIVING HOME FROM THE STORE TODAY ON A 4 LANE ROAD AND WAS MAKING A LEFT TURN WHEN THE CAR POWERED DOWN TO 1 MPH AND STAYED THERE. THANKFULLY THE CAR I TURNED IN FRONT OF HAD PLENTY OF TIME TO SLOW DOWN TO AVOID ME. I TRAVELED TWO BLOCKS HOME AS THE CAR ONLY ALLOWED ME TO GO 1 MPH WITH THE WRENCH LIGHT ON AND WITH A SLIGHTLY JERKY RIDE. I CALLED MY LOCAL REPAIR SHOP AND THEY GOT ME IN TO TAKE A LOOK AT IT. I ASSUMED BAD GAS OR A FUEL LINE NEEDED TO BE CLEANED, BUT ALSO THOUGHT IT WAS ODD THAT A THREE YEAR OLD CAR NEEDED ANY WORK. THEY TROUBLESHOOTER AND CLEANED THE FUEL LINES AND TOOK OUT THE MOISTURE THEY THOUGHT WAS CAUSING THIS. THE MECHANIC THEN TOOK IT FOR A TEST RUN IN THE LOCAL PARKING LOT WHERE THE CAR SHUT DOWN ON HIM AND ONCE HE RESTARTED THE CAR RAN FINE. HE SAID NO CODES CAME UP BUT WITH INVESTIGATING ONLINE HE FOUND IT TO BE THE FUEL THROTTLE NEEDED TO BE REPLACED AND HE WOULD CALL ME FOR AN ESTIMATE AND THAT I MIGHT WANT TO JOIN THE COMPLAINT ISSUE ONLINE. I WILL RECEIVE MY ESTIMATE ON MONDAY. FORD REALLY NEEDS TO TAKE CARE OF THEIR CUSTOMERS. I HAVE NO PROBLEM PAYING FOR A WEAR AND TEAR ISSUE. I DO HAVE A PROBLEM WITH COMPANIES IGNORING CUSTOMER COMPLAINTS AND NOT TACKLING THE ISSUE BEFORE A DEATH ENSUES. IS IT REALLY WORTH SOMEONE BEING SEVERELY INJURED OR KILLED OVER SAVING YOUR NAME? FUNNY PART IS THAT I CHOOSE TO GO BACK TO AN AMERICAN MADE CAR AFTER WANTING TO SUPPORT THE RECOVERY AND FELLOW FAMILY MEMBERS THAT WORK FOR FORD. I WILL NEVER FORGIVE FORD IF THEY DO NOT TAKE CARE OF THIS AND IF MY CAR IS $400.00 OR MORE IN REPAIR. THIS HAS HAPPENED 4 TIMES NOW AND I AM AFRAID TO DRIVE THE CAR. PLEASE HELP. *TR

07/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THROTTLE BODY SHORTED BATTERY AND CAUSED ENGINE TO STALL IN TRAFFIC. WHEN TRYING TO RESTART, ENGINE SPED UP FAST BECAME VERY DANGEROUS. FORD HAS THESE THROTTLE BODYS ON BACK ORDER... THAT'S SAD. PLS RECALL ASAP BEFORE SOMEONE LOSES THEIR LIFE. *TR

07/26/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WENT TO START CAR IN DRIVEWAY AND IT STARTED IN LIMP MODE. LET IT SIT OVERNIGHT AND IT STARTED FINE AND RAN OKAY FOR ANOTHER 9 DAYS. THEN WHILE DRIVING DOWN RURAL HIGHWAY AT 60 MPH IT WENT INTO LIMP MODE AGAIN. PULLED OVER, WAITED, RESTARTED, HOPING TO GET TO THE NEXT CITY. HOWEVER, AFTER ANOTHER 7 OR 8 MILES, IT WENT INTO LIMP MODE AGAIN AND I PULLED OFF INTO A PARKING LOT. HAD IT TOWED BACK TO DEAL. FORD SERVICE TOLD ME THIS WAS THE THIRD INSTANCE THEY HAD IN THE LAST WEEK OR TWO, THAT FORD IS NOT PRODUCING THESE PARTS (FOR A KNOWN DEFECT!), AND THAT IT TOOK THEM EIGHT DAYS TO GET THE LAST PART. BESIDES THIS BEING A HUGE SAFETY ISSUE, IT IS A MAJOR INCONVENIENCE THAT PARTS ARE UNAVAILABLE AS WELL. FORD NEEDS TO RECTIFY THIS PROBLEM ASAP BEFORE SOMEONE IS KILLED! MY FATHER RETIRED FROM FORD AND WE HAVE NEVER DRIVEN ANY OTHER KIND OF VEHICLE BUT THIS SITUATION IS MAKING ME RE-EVALUATE MY LOYALTY TO FORD PRODUCTS. *TR

07/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE STEERING WHEEL STARTING SHAKING AS THE CAR LOST POWER AND EVENTUALLY COMPLETELY STALLED. AFTER SEVERAL MINUTES IT STARTED BUT WE DIDN'T EVEN GET A MILE FURTHER BEFORE THE SAME THING HAPPENED AGAIN. AS THIS WAS HAPPENING THE CHECK ENGINE LIGHT CAME ON AND A LITTLE WRENCH LAMP LIT UP ON THE INSTRUMENT PANEL. AFTER ABOUT 20 MINUTES WE WERE ABLE TO START THE CAR AGAIN AND DRIVE IT TO A FORD DEALERSHIP SEVERAL MILES AWAY WHERE THEY REPLACED THE THROTTLE BODY 4 DAYS LATER. IT TOOK THEM THAT LONG TO GET THE PART IN BECAUSE THEY HAD TROUBLE FINDING ONE SINCE SO MANY OTHER PEOPLE WERE HAVING THE SAME PROBLEM. *TR

07/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS OVER 40 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE THROTTLE BODY CONTROL. THE DEALER REPLACED THE THROTTLE BODY CONTROL AND THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 55,000.

07/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

TRAVELING APROX 60MPH ON HIGHWAY. LOST POWER. YELLOW WRENCH SYMBOL CAME ON. COASTED TO SAFETY. AFTER SEVERAL MINUTES TIED TO RESTART. RESTARTED NORMALLY. FINISHED TRIP. LATER COMPUTER DIAGNOSIS SHOWED PO2111 AND PO2112. FORD WOULD NOT ASSIST . LATER FOUND MANY HAVE HAD SIMILAR ISSUES. SAFETY PROBLEM! *TR

07/26/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2013
Crash: No
Fire: No
Summary

WHILE DRIVING THE GAS PEDAL BEGINS TO SHAKE AND THEN THE CAR SHUTS OFF COMPLETELY. HAVE READ SEVERAL REVIEWS/COMPLAINTS ABOUT IT BEING THE THROTTLE BODY, AND THAT'S WHAT IT IS. $800, AND WARRANTY IS EXPIRED, BUT BROUGHT THE CAR IN PREVIOUSLY TO FORD WITH THE SAME ISSUES, THEY COULDN'T FIND ANY PROBLEMS THEN. DON'T FEEL I SHOULD PAY FOR A MISTAKE MADE BY FORD. *TR

07/26/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING DOWN A SIX LANE HIGHWAY AT 50 MPH, CAR SUDDENLY SHUTS DOWN, BARELY IDLING. WAS FORTUNATE ENOUGH TO GET OVER TO THE SIDE OF THE ROAD WHERE THE CAR STALLED. WAS TOWED TO A SHOP WHERE THE PROBLEM WAS MISDIAGNOSED AS A BAD BATTERY. NEW BATTERY PUT IN AND SAME PROBLEM HAPPENED 36 HOURS LATER. COMPUTER WAS CHECKED THIS TIME AND WAS GIVING A P2111 ERROR CODE WHICH IS A STUCK THROTTLE BODY SENSOR. COULD HAVE BEEN A REAL PROBLEM IF THE EVENT HAPPENED AT INTERSTATE SPEED, OR MAKING A LEFT TURN IN HEAVY TRAFFIC. INTERNET IS FULL OF SIMILAR PROBLEMS WITH THIS VEHICLE. *TR

07/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

AS I WAS DRIVING TO WORK NOVEMBER 28, 2012 THE CAR DIED. LUCKILY I HAD ALREADY EXITED THE HIGHWAY AND WAS ONLY DOING APP. 30 MPH. I PULLED TO THE SIDE OF THE ROAD AND ATTEMPTED TO RESTART THE CAR. I FINALLY GOT IT TO RUN, BUT IT WAS RUNNING TERRIBLY. I NURSED THE CAR TO WHERE I WORKED AND CALLED A TOW TRUCK. IT WAS TOWED TO KINGS FORD IN CINCINNATI (ABOUT 20 MILES FROM WHERE I WORK). THE MECHANIC VERIFIED A "DTC P2112" CODE FOR A THROTTLE BODY STUCK. IT WAS REPLACED BY KINGS FORD AND ALTHOUGH I WAS UNDER THE 36 MONTH WARRANTY PERIOD I WAS OVER THE MILEAGE (3 YEAR/36,000). I WAS CHARGED 442.81 FOR THE REPAIR. THIS IS RIDICULOUS FOR A CAR THAT WAS LESS THAN 3 YEARS OLD. I COMPLAINED TO FORD AND WAS BASICALLY TOLD "TOO BAD". NOT HAPPY WITH ANY FORD PRODUCT NOW. I MANAGE A 330 VEHICLE FLEET WHERE I WORK. DO YOU THINK I'LL BUY A FORD AGAIN? *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2013
Crash: No
Fire: No
Summary

MY DAUGHTER OWNS A FORD FUSION 2010 AND HAS HAD MULTIPLE INCIDENCES OF THROTTLE BODY FAILURE. WE HAVE TAKEN IT TO THE DEALER, WHO DIAGNOSED IT AND ORDERED THE PART. THE PART IS BACK ORDERED DUE TO SO MANY FAILURES ON SEVERAL TYPES OF FORD CARS AND TRUCKS. A LITTLE RESEARCH ON THE PART OF THE NHTSA WOULD SHOW IT IS PAST TIME THIS PART SHOULD HAVE BEEN RECALLED!!! LOSING ACCELERATION IN THE MIDDLE OF PULLING INTO TRAFFIC WHETHER IN TOWN OR HIGHWAY IS EXCEPTIONALLY DANGEROUS, THE NHTSA AND FORD NEED TO STEP UP BEFORE DEATHS OCCUR. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

DRIVER WAS DRIVING 2010 FORD FUSION APPROXIMATELY 50 MPH WHEN THE VEHICLE STARTED TO SHAKE AND DECELERATE. IT FELT LIKE THE VEHICLE WAS LOSING POWER. DRIVER HAD TO PUT HAZARD LIGHTS ON AND PULL OFF THE ROAD. THE VEHICLE WAS TURNED OFF AND THE DRIVER WAS ABLE TO RESTART THE VEHICLE AND DRIVE SLOWLY TO A CONVENIENCE STORE WHERE SHE WAS ABLE TO CALL TO BE TOWED TO THE NEAREST FORD DEALERSHIP. WHEN THE VEHICLE ARRIVED AT THE FORD DEALERSHIP IT WAS DIAGNOSED AS HAVING A THROTTLE BODY FAILURE. THE VEHICLE IS CURRENTLY STILL IN THE SHOP WAITING FOR THE THROTTLE BODY ASSEMBLY TO BE AVAILABLE TO REPLACE THE FAULTY PART. CURRENTLY THE DRIVER IS WITHOUT THE VEHICLE THAT IS REQUIRED FOR THEM TO DO THEIR JOB. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

WHILE DRIVING THE VEHICLE IT SEEMED TO LOOSE POWER AND WAS IDLING ROUGH. WAS ABLE TO PULL OFF THE ROAD, OPENED THE HOOD AND THE ENGINE WAS SHAKING AND RUNNING ROUGH. VEHICLE WAS ONLY GOING A COUPLE MILES AN HOUR AS DRIVER TRIED TO MAKE IT BACK TO HIS MOTEL, WHEN THE VEHICLE JUST TURNED OFF. DRIVER LET THE VEHICLE SIT FOR A MINUTE AND THEN TRIED TO START IT AGAIN, AND IT STARTED UP. THE VEHICLE WOULD RUN BUT IT HAS EXTREMELY LIMITED POWER. VEHICLE WAS TAKEN TO THE NEAREST FORD DEALERSHIP WHERE IT WAS DETERMINED THAT IT WAS A FAILED THROTTLE BODY AND THAT THE PART WAS ON NATIONAL BACK ORDER. HAD TO WAIT TWO WEEKS FOR THE PART TO BECOME AVAILABLE. *TR

07/25/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

JUST ADDING TO THE LIST. TWICE IN THE PAST TWO WEEKS MY HUSBAND HAS EXPERIENCED THE SAME ISSUE AS EVERYONE ELSE POSTING A SAFETY COMPLAINT ABOUT THEIR 2010 FORD FUSION. HE FOUND HIMSELF NOT ABLE TO ACCELERATE WHILE DRIVING ON THE HIGHWAY. THE FIRST TIME HE BROUGHT THE CAR INTO A FORD DEALERSHIP. THEY FOUND NO ISSUE, AND APPARENTLY ARE NOT AWARE OF THE OVERALL ISSUE. THIS MORNING (AFTER THE SECOND OCCURRENCE) HE BROUGHT THE CAR INTO A NON-DEALERSHIP AUTO MECHANIC - NO WORD FROM THEM YET. I AM WORRIED ABOUT HIS SAFETY, AND FRUSTRATED THAT FORD HAS NOT ISSUED A RECALL GIVEN HOW WIDE-SPREAD AND LONG-KNOWN THIS PROBLEM IS. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WAS DRIVING APPROXIMATELY 45 MPH CAR JUST WENT TO IDLE THROTTLE WAS UNRESPONSIVE WRENCH LIGHT CAME ON ABOUT GOT REAR ENDED HAS DONE IT SEVERAL TIMES SINCE HELP. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG4AR******
Summary

THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST FEW MONTHS AND HAPPENED 3 TIMES ON 7/24/13 - I AM IN TRAFFIC ON BUSY HIGHWAY AND THE CAR JUST STALLS. LUCKILY I WAS ABLE TO PULL OVER ALL 3 TIMES TURNED IT OFF AND RESTARTED. HAD I BEEN DOING THE SPEED LIMIT OF 60 I FOR SURE WOULD HAVE BEEN INVOLVED IN AN ACCIDENT WITH AS MUCH TRAFFIC THAT IS ON THE 10. THIS IS A VERY SERIOUS PROBLEM AND FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED. *TR

07/25/2013
Components: POWER TRAIN
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

THE FIRST INCIDENT I WAS GOING DOWN THE INTERSTATE AT 60MPH THE CAR LOST POWER AND THE WRENCH LIGHT CAME ON TURNED THE CAR OFF RESTARTED AND THE WRENCH WAS GONE AND THE CAR RAN FINE. IT HAS HAPPENED 2 MORE TIMES THE LAST TIME THE CHECK ENGINE LIGHT CAME ON AND ABLE TO PULL CODE P2111 THROTTLE OPEN, THE CAR WAS IN LIMP MODE. FORD WONT FIX IT. NEW THROTTLE BODY PUT ON TODAY. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHEN TRAVELING DOWN THE ROAD IN TYPICAL CONDITIONS THE POWER COULD CUT OUT ON THE ENGINE. ELECTRICAL POWER WOULD STILL BE ON BUT NO POWER WOULD GO TO THE ENGINE FORCING ME TO PULL OFF THE ROAD AND RESTART. THIS HAS HAPPENED SEVERAL TIMES AND CAUSED A MINOR BUMP WITH A TRAFFIC BARREL. FORD LISTS THIS AS SERVICE NOTICE WHEN IT SHOULD BE A RECALL, I COULD HAVE BEEN KILLED HAD I NOT HAD ENOUGH ROOM TO AVOID THE SEMI TRUCK SPEEDING BEHIND ME. *TR

07/25/2013
Components: STEERING
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHGXAR******
Summary

POWER STEERING WENT OUT WHILE DRIVING. TOOK IN TO A FORD DEALER FOR DIAGNOSTIC TEST, AND THE STEERING GEAR HAD GONE BAD. HAD TO HAVE IT REPLACED. *TR

07/25/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING DOWN INTERSTATE AT 70 MILES PER HOUR IN FAR LEFT LANE WHEN VEHICLE UNEXPECTEDLY LOSES POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE, AND ENGINE SPEED DROPS TO APPROXIMATELY 800 RPM. I HAD TO QUICKLY MANEUVER ACROSS TWO LANES, WHICH WERE OCCUPIED BY TRACTOR TRAILERS TO GET TO RIGHT SHOULDER. CAME EXTREMELY CLOSE TO HAVING A MAJOR ACCIDENT DURING HEAVY TRAFFIC WHICH WOULD HAVE CERTAINLY INVOLVED 15-20 VEHICLES DUE TO SUDDEN ONSET AND HEAVY TRAFFIC. VEHICLE IDLED EXTREMELY ROUGH UPON STOP. VEHICLE WOULD RESTART AND OPERATE NORMALLY FOR AN UNKNOWN AMOUNT OF TIME, THEN THE SAME ISSUE WOULD HAPPEN AGAIN. THIS APPEARS TO BE A VERY COMMON PROBLEM FOR FORD FUSIONS BUILT PRIOR TO LATE 2011 AND FORD ESCAPES. THIS IS A VERY DANGEROUS MALFUNCTION, AND A RECALL SHOULD ABSOLUTELY BE ISSUED. ONLINE RESEARCH HAS A CONSENSUS THAT THE PROBLEM IS A BAD THROTTLE BODY. THERE ARE HUNDREDS AND HUNDREDS, IF NOT THOUSANDS, OF THE EXACT SAME PROBLEM FROM THESE VEHICLES. I HAVE BEEN VERY SATISFIED WITH THIS VEHICLE UNTIL THIS POINT. *TR

07/25/2013
Components: POWER TRAIN
Incident Date: 11/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

BEGINNING IN NOVEMBER 2012, THE ABOVE 2010 FORD FUSION BEGAN INTERMITTENTLY AND RANDOMLY "STALLING OUT". IT FIRST HAPPENED AT INTERSTATE SPEEDS. THE CAR WOULD COMPLETELY LOSE PROPULSION. THE ACCELERATOR WOULD NOT PROPEL THE CAR, BUT THE CAR WOULD KEEP RUNNING AT A LOW IDLE. ONCE THE CAR WAS TURNED OFF FOR SEVERAL SECONDS, IT WOULD RESTART AND BE FINE AGAIN UNTIL THE NEXT UNANTICIPATED OCCURRENCE. THE "WRENCH" LIGHT WOULD COME ON WHILE IT WAS OCCURRING, BUT THAT OR THE "ENGINE LIGHT" WOULD NOT STAY ON. THE FORD DEALER THAT WE CONTACTED SAID THAT THEY WOULD NOT BE ABLE TO DIAGNOSE THE PROBLEM IF IT WAS NOT OCCURRING IN THEIR PRESENCE, OR IF THE ENGINE LIGHT WAS NOT ON TO HELP DIRECT THEM. THIS HAS OCCURRED UPWARDS OF 15 OR MORE TIMES BETWEEN NOVEMBER 2012 AND TODAY, PLACING MY SPOUSE IN PRECARIOUS TRAFFIC SAFETY SITUATIONS. TODAY, THE SAME PROBLEM OCCURRED THREE TIMES IN A ROW, THE FIRST TIME ALMOST CAUSING A COLLISION WHILE GOING AT HIGHWAY SPEED. THE ENGINE LIGHT STAYED ON THIS TIME, AND IT WAS IMMEDIATELY BROUGHT TO THE DEALERSHIP. THEY HAD A HARD TIME WITH DIAGNOSTICS, BUT CURRENTLY BELIEVE IT HAS SOMETHING TO DO WITH ELECTRONIC COMPONENTRY THAT SUBSTANTIALLY HELPS THE ENGINE INTERPRET WHAT THE ACCELERATOR WANTS. ALTHOUGH THIS WOULD SEEM TO BE A DRIVE TRAIN ISSUE, THEY ARE TELLING ME THAT FORD IS REFUSING TO COVER IT UNDER THEIR 5 YEAR / 50,000 MILE DRIVE TRAIN WARRANTY (REMARKABLE). IN LOOKING MORE INTO THIS PROBLEM TONITE, I FOUND THAT NHTSA SEEMS TO BE INVESTIGATING THIS SAME ISSUE (SEE: WWW.THESPEC.COM/NEWS-STORY/2091295-FORD-VEHICLES-INVESTIGATED-OVER-COMPLAINTS-OF-STALLING-OR-SURGES/). TO ASSIST WITH THAT INVESTIGATION, I WANTED TO MAKE YOU WERE AWARE OF THAT SAME ISSUE WITH THIS PARTICULAR VEHICLE, AND AM SEEKING YOUR INPUT AND ASSISTANCE IN THIS SAFETY MATTER. THANK YOU, IN ADVANCE. *TR

07/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

I WAS DRIVING ON THE HIGHWAY AND MY CAR CAME TO A SUDDEN STOP. IT WAS SUDDEN ENOUGH WHERE MY HEAD SMACKED THE STEERING WHEEL. I LATER CAME TO FIND OUT THAT IT WAS A BAD THROTTLE BODY ON THE CAR. MY CAR HAS BEEN IN A SHOP FOR 2 WEEKS NOW AND THE MECHANICS ARE TELLING ME THAT FORD IS HAVING MASSIVE ISSUES WITH THE PART AND ITS ON A NATIONAL BACK ORDER FOR UP TO 6 WEEKS. FORD EXECUTIVES SHOULD BE ARRESTED FOR SWEEPING THIS UNDER THE RUG AND NOT ADDRESSING THE ISSUE. THIS ALMOST CAUSE A MASSIVE ACCIDENT. *TR

07/24/2013
Components: POWER TRAIN
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

THREE INCIDENCES SINCE ONSET. WHEN ACCELERATING CAR AT APPROX 20-30 MPH CAR APPEARS TO STALL. "WRENCH" LIGHT COMES ON. UNABLE TO PRESS GAS, APPEARS AS IF CAR DOES NOT RECEIVE FUEL. IF ABLE TO PULL TO SIDE, TURN CAR OFF THEN BACK ON ABLE TO PROCEED. DIAGNOSED AS A THROTTLE BODY ISSUE. HOWEVER WILL TAKE FORD 2 MONTHS TO RECEIVE THIS PART, AND ITS NOT UNDER WARRANTY. UNDER FURTHER INVESTIGATION, APPEARS THIS IS A COMMON FLAW WITH THE CAR. THE FACT THAT IT IS GOING TO TAKE 2 MONTHS TO GET REPAIRED SUGGESTS THAT IT IS HAPPENING TOO OFTEN. ARTICLE PUBLISHED 2/25/13 SUGGESTS THERE HAVE BEEN 725K FORD VEHICLES WITH SIMILAR ISSUE. THERE NEEDS TO BE A RECALL. *TR

07/24/2013
Components: ENGINE
Incident Date: 07/22/2013
Crash: No
Fire: No
Summary

ENGINE IS SURGING WHEN STOPPED AT LIGHTS AND NOW WHEN AIR CONDITIONER IS ON IT GOES ALMOST OFF WHILE THE SURGE HAPPENS THEN COMES BACK ON WHEN THE SURGE STOPS. I HAVE TO KEEP MY FOOT ON THE BRAKE TIGHT AS THE CAR WANTS TO MOVE. HAPPENS EVERY 5-10 SECONDS OR SO AND EVERY TIME I AM AT IDLE. WHEN PULLING INTO GARAGE AT SLOW SPEED THE CAR SURGES SO I HAVE TO DRIVE WITH MY FOOT ON THE BRAKE. *TR

07/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE SURGED AND STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

07/24/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2013
Crash: No
Fire: No
Summary

AFTER STOPPING AT BANK, CAR WENT INTO CREEP MODE AFTER LESS THAN A BLOCK. RESTARTED AND DROVE HOME. NINE DAYS LATER THE SAME THING OCCURRED. DROVE TO MECHANIC NEXT DAY OK. NEEDS THROTTLE BODY FOR $440.00. FORD APPARENTLY NOT WILLING TO FIX ALTHOUGH THEY'VE HAD THIS PROBLEM FOR YEARS. REPLACED IGNITION COIL A FEW WEEKS EARLIER FOR $330.00. SAME MO WITH FORD. *TR

07/24/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2013
Crash: No
Fire: No
Summary

EXPERIENCED LOSS OF POWER (ENGINE MISSING). REPLACEMENT COST OF IGNITION COIL $330.00. ONE MONTH LATER THROTTLE BODY NEEDS REPLACING FOR $440.00. THESE ARE APPARENTLY BOTH COMMON PROBLEMS WITH FORD. *TR

07/24/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WHILE ACCELERATING UP A HILL OR INCLINE, THE MOTOR POWERED DOWN TO THE POINT OF STALLING, WHEREBY I WAS ALMOST INVOLVED IN AN ACCIDENT. THIS HAS HAPPENED TWICE TODAY, AND ON ONE OCCASION IN DECEMBER 2012, BUT THE SPECIFICS I CANNOT RECALL. *TR

07/24/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

VEHICLE ACTED AS IF IT WAS GOING TO CUT OFF BUT DID NOT CUT OFF ACCELERATION WAS IMPOSSIBLE UNLESS I CUT THE CAR COMPLETELY OFF AND RESTARTED IT THEN WAS ABLE TO CONTINUE ON FOR ABOUT TWO MINUTES THEN SAME THING HAPPENED. *TR

07/24/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

VEHICLE WENT INTO LIMP MODE @ 70 MPH ON INTERSTATE. CAME VERY CLOSE TO A COLLISION BEFORE GETTING VEHICLE TO THE SIDE OF THE ROAD. NEED A RECALL FROM FORD NOW BEFORE IT BECOMES SO LARGE LIKE TOYOTA AND THE DEATH RATE STARTS TO CLIMB. IT IS A DEFECTIVE PART AND FORD KNOWS IT.WHAT DOES IT TAKE 10 DEATHS OR 100. *TR

07/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED TWICE. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

07/24/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Summary

I WAS DRIVING TO MY FRIENDS AND ALL OF A SUDDEN MY CAR STALLED ON ME. IT WOULDN'T MOVE WHEN I PUSHED ON THE GAS IT JUST SLOWED DOWN WHILE MY BATTERY LIGHT WRENCH LIGHT AND ENGINE LIGHT CAME ON. IT WAS DEAD. I SHUT THE CAR OFF AND TURNED IT BACK ON AND IT WAS FINE LIKE NOTHING HAPPENED. LESS THAN A MILE IT DID IT AGAIN ON A BUSY ROAD. I WAS FREAKING OUT AND WORRIED ABOUT MY LIFE ON THE BUSY ROAD. SO I SHUT IT OFF AGAIN AND STARTED AND LUCKY I MADE TO THE FORD SERVICE BEFORE IT DID IT AGAIN AND DECIDED TO HAVE THEM CHECK IT OUT. THE THROTTLE BODY GAD TO BE REPLACED AND WAS THE REASON WHY MY CAR WAS ACTING UP. I THANK GOD THAT I WASN'T ON THE FREEWAY AROUND RUSH HOUR TIME. *TR

07/24/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

CAR WAS IDLING IN PARK. PUT CAR IN DRIVE, STARTED MOVING FORWARD SLOWLY AND THE ENGINE STARTED TO SHAKE, LOST THROTTLE CONTROL, CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. ENGINE DIED WITHIN ABOUT 10 SECONDS. TURNED THE IGNITION OFF AND RESTARTED THE CAR. IT RAN NORMALLY FOR ABOUT 25 FEET AND EXHIBITED THE SAME SYMPTOMS AS BEFORE. RESTARTED THE CAR AGAIN AND WAS ABLE TO LIMP THE CAR TO A SUITABLE PARKING SPACE ABOUT 250 FEET AWAY. AFTER SITTING FOR A MINUTE WITH THE CAR OFF, I STARTED IT AGAIN AND IT RAN NORMAL FOR THE REST OF THE DAY. I DROVE TO THE NEAREST AUTOZONE AND HAD THEM SCAN THE COMPUTER CODES. FOUND P2111 - THROTTLE ACTUATOR CONTROL. *TR

07/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Summary

THROTTLE BODY IS DEFECTIVE ON VEHICLE. CAUSES VEHICLE TO NOT GET ANY GAS AND SHUTS DOWN TO AN IDLE WITH THE WRENCH LIGHT ILLUMINATING. MANY PEOPLE HAVE THIS KNOWN ISSUE. DRIVING IN DALLAS I FOUND THIS TO BE VERY UNSAFE WITH SO MUCH TRAFFIC. COULD HAVE BEEN SERIOUSLY INJURED AS THE VEHICLE WOULD NOT MOVE. *TR

07/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE JERKED, HESITATED, AND MADE A LOUD NOISE WHILE DRIVING 15 MPH AND MAKING A TURN. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE BEGAN TO FUNCTION NORMALLY AFTER IT WAS RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC TEST WAS PERFORMED. THE FAILURE WAS LOCATED WITHIN THE THROTTLE BODY AND THE FRONT AXLE, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000.

07/23/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WHILE DRIVING ON CITY STREETS THE GAS PEDAL STOPPED RESPONDING. THE CAR SLOWED AND THE ENGINE SURGED. *TR

07/23/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

STOPPED AT RED LIGHT, LIGHT TURNS GREEN I PUSH THE GAS PEDAL AND THE CAR HAS NO POWER- I MOVED TO THE SIDE OF THE STREET AND IT CRAWLED ALONG AN INCH AT A TIME UNTIL I COULD SAFELY PULL INTO A CHURCH YARD AND TURN IT OFF, I LIFTED THE HOOD TO CHECK EVERYTHING AND DECIDED TO CRANK THE CAR TO SEE IF I COULD HEAR ANYTHING AND IT RAN FINE AND HAS BEEN FINE FOR THE PAST THREE DAYS. AFRAID TO DRIVE MY CAR BECAUSE OF THIS. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/03/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON A CROWDED HIGHWAY THE VEHICLE LOST ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED. WRENCH LIGHT WAS ILLUMINATED, CAR DID NOT STALL. ONCE BROUGHT TO THE DEALERSHIP NO CODE WAS AVAILABLE. *TR

07/23/2013
Components: FUEL SYSTEM, GASOLINE,EQUIPMENT ADAPTIVE/MOBILITY,ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

I WAS VERY WORRIED WHEN MY CAR APPEARED TO JUST TURN OFF AS I WAS SLOWING DOWN FROM THE INTERSTATE. I THOUGHT IT WAS A FLUKE, BAD CONNECTION AND HOPED IT WOULD NEVER DO IT AGAIN. CAR DID START BACK UP WITH NO ISSUES, THAT DAY. UNFORTUNATELY, IT HAPPENED A LOT ON SATURDAY 7/20/13. I PARKED THE CAR AND NEVER DROVE IT SUNDAY. CALLED FORD FIRST THING MONDAY - 7/22/13 AND THEY WERE TOO BUSY TO HELP. I HAD TO TAKE MY CAR TO A NON DEALERSHIP AND THEY CONFIRMED IT WAS THE THROTTLE BODY. I HAD PREVIOUSLY RESEARCHED AND WROTE DOWN THE CODES THAT WOULD POSSIBLY COME UP. AS THE OTHER COMPANY STATED THIS IS A KNOWN ISSUE, I THANKFULLY HAVE AN EXTENDED WARRANTY TO COVER COST BUT I WAS ADVISED THAT THIS IS AROUND $1,000. FORD IS CHARGING ME MY DEDUCTIBLE FOR A KNOWN SAFELY ISSUE THAT HAS NOT BEEN RECALLED? WHY? WHEN? IM HOPING BY ADDING TO THE LIST WE CAN MAKE SURE THEY TAKE CARE OF THEIR CUSTOMERS BEFORE THEY ISSUE ARISES RATHER THAN AFTER WE ARE STUCK ON THE SIDE OF THE ROAD. I'VE BEEN WITHOUT A CAR FOR 2 DAYS AND NO CONCERN OF FORD. I NEED A RELIABLE CAR, AS IM STILL PAYING FOR IT. ALL OF THE ISSUES ARE EXACTLY FOLLOWING THESE ARTICLES - HTTP://WWW.USATODAY.COM/STORY/MONEY/CARS/2013/02/25/PROBE-FORD-CARS-SUVS-STALLING/1945799/ AND HTTP://WWW.FOXNEWS.COM/LEISURE/2013/02/25/FEDS-PROBE-725000-LIMP-FORD-MERCURY-VEHICLES-FOR-FAULT/ I'VE HAD HORRIBLE SERVICE FROM FORD AND WOULD PREFER A NON PARTISAN COMPANY TO FIX BUT I AM FORCED TO GO BACK TO THEM TO TAKE CAR OF ISSUE. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA6AR******
Summary

I WAS DRIVING TO WORK YESTERDAY MORNING AND ALMOST GOT REAR ENDED BY A SEMI WHEN MY CAR LOST POWER. AFTER WORK I TOOK MY CAR TO THE MECHANIC AND HE VERIFIED THAT THERE IS AN ISSUE WITH THE THROTTLE BODY. AFTER FINDING THIS OUT I DID SOME RESEARCH ONLINE AND FOUND THAT THIS APPEARS TO BE A VERY COMMON PROBLEM. I HAVE READ COUNTLESS PAGES OF COMPLAINTS ON THIS PARTICULAR PROBLEM HAPPENING TO OTHER PEOPLE. WITHOUT A DOUBT, I FEEL THAT THERE SHOULD DEFINITELY BE A RECALL ON THIS ISSUE. I GUESS IT TAKES SOMEONE TO GET KILLED BEFORE THAT WILL HAPPEN THOUGH. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO ME AND PROBABLY WON'T BE THE LAST. I WOULD HATE TO SEE SOMEONE GET KILLED OVER THIS. IT WILL BRING A HEFTY LAWSUIT. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THERE HAVE BEEN MULTIPLE OCCURRENCES BUT THE MOST COMMON IS WHILE DRIVING, THE LITTLE WRENCH LIGHT COMES ON OUT OF NOWHERE AND THE CAR STARTS TO SHAKE AND LOSE POWER. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND COMPLETELY TURN OFF THE ENGINE. ONCE I RESTART IT, IT WILL DRIVE FOR A FEW MILES AND DO IT AGAIN. SOMETIMES IT WILL DO IT JUST ONCE AND OTHER TIMES, LIKE THIS MORNING ON THE HIGHWAY, IT DID IT 3 TIMES. I FEAR FOR MY SAFETY AND FOR THOSE AROUND ME. THERE IS ABSOLUTELY NOTHING I CAN DO TO PREPARE FOR IT BECAUSE IT DOES IT ALWAYS WITHOUT WARNING. I CAN'T EVEN BUY THE PART TO FIX IT DUE TO A NATIONWIDE BACKORDER. *TR

07/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/19/2013
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE HIGHWAY DURING RUSH HOUR, THE CAR SHUDDERED AND STALLED, KEPT OSCILLATING AROUND 1000 RPM, WOULD NOT ACCELERATE. ALMOST CRASHED TRYING TO GET TO THE SHOULDER. CALLED DEALERSHIP FROM SIDE OF THE ROAD, THEY SAID IT'S PROBABLY THE THROTTLE BODY. *TR

07/22/2013
Components: POWER TRAIN
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO PROCEED WITHOUT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE ELECTRONIC CONTROL MODULE WOULD HAVE TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

07/22/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JABAR******
Summary

I WAS IN THE PARKING LOT AT WORK GOING ABOUT 10 MPH WHEN I FELT A SUDDEN JERK AND I SAW WRENCH WITH NO ENGINE LIGHT COME ON AND I WAS UNABLE TO ACCELERATE I WAS ONLY ABLE TO COME TO A STOP AND TURN THE VEHICLE OFF AND WAS ABLE TO START IT UP AGAIN WITHOUT A PROBLEM. I TOLD MY HUSBAND THINKING IT WAS JUST A FLUKE BUT THEN 3 DAYS AGO HE EXPERIENCED THE SAME THINK WHILE ON THE HIGHWAY. AFTER PAYING FOR A DIAGNOSTIC WE FOUND OUT IT WAS THE THROTTLE BODY. WE CONTACTED OUR DEALERSHIP AND THEY CANNOT ORDER THE THROTTLE BODY KIT SINCE IT IS ON BACK ORDER. NOW WE ARE BEING FORCED TO EITHER TAKE A CHANCE AND DRIVE THE VEHICLE WHILE WAITING WHO KNOWS HOW LONG FOR A PART OR PURCHASE A DIFFERENT VEHICLE. *TR

07/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/18/2013
Crash: No
Fire: No
Summary

I WAS AT A LEFT TURN LIGHT AND WHEN I DROVE THROUGH THE LIGHT TO MAKE THE LEFT TURN MY CAR STARTED SHAKING AND THE WRENCH LIGHT CAME OUT. WHEN I WAS HITTING THE GAS IT DIDN'T GO SO I PULLED OVER AND TURNED THE CAR OFF. I WAITED A WHILE AND TURNED IT ON AND IT STARTED UP FINE. SO I STARTED DRIVING A LITTLE MORE AND IT DID IT AGAIN. I TURNED THE CAR OFF FOR A WHILE AND I TURNED IT BACK ON AND WAS ABLE TO DRIVE IT HOME SINCE I LIVED CLOSE BY. THE WRENCH LIGHT TURNED OFF BUT THE ENGINE LIGHT STAYED ON. I GOT UP THAT MORNING AND DROVE IT TO A NEIGHBORHOOD SHOP AND THEY SAID THE ONLY THING WRONG WITH IT WAS A SECURITY ERROR AND THAT IT WAS FINE. I PICKED IT UP FROM THE SHOP AND I WAS ABLE TO GET DOWN THE STREET WHEN MY CAR CUT OFF. RADIO AND ALL THE INTERIOR LIGHTS WERE ON BUT THE CAR ITSELF CUT OFF AND THE BATTERY LIGHT SHOWED UP. I WAS ABLE TO AGAIN DRIVE IT HOME. I DID SOME RESEARCH AND I DIDN'T REALIZE HOW MANY OTHER PEOPLE WERE HAVING THIS SAME ISSUE AND THEY SAID IT'S THE THROTTLE BODY WHICH WOULD COST ABOUT 600 - 800 DOLLARS TO FIX. THERE SHOULD BE A RECALL ON THIS BECAUSE THIS IS HAPPENING TO WAY TOO MANY PEOPLE AND THIS IS A THREE YEAR OLD CAR. I HAD MY DAUGHTER IN THE CAR BOTH TIMES. *TR

07/22/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

FAULTY THROTTLE BODY HAS CAUSED SEVERAL ENGINE STALL EVENTS ON AND OFF HIGHWAY. CAR IN SHOP AWAITING REPLACEMENT PART. FORD SERVICE ACKNOWLEDGED THAT THIS IS A WELL KNOWN DEFECT WITHOUT A RECALL YET ANNOUNCED. THEY ADVISED NOT DRIVING THE CAR AGAIN UNTIL PART IS REPLACED AS THAT WOULD BE "VERY DANGEROUS." WHY WOULD THIS NOT BE A RECALL YET? *TR

07/22/2013
Components: VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,FUEL/PROPULSION SYSTEM,BACK OVER PREVENTION
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE CAR BEGAN TO STALL ON THE FREEWAY, SO I HAD TO DRIVE IT OFF THE FREEWAY AFTER IT HAD TURNED OFF TWICE. THE FIRST TIME, IT WENT OFF IN THE MIDDLE OF THE FREEWAY AS I LUCKILY VEERED TO THE SIDE AND NO ONE WAS HURT. I TOOK IT TO BE SERVICED. IT TURNS OUT THERE WAS A FAULTY THROTTLE CONTROL: THE THROTTLE ACTUATOR WAS STUCK CLOSED (P2111), AND ALSO WOULD GET STUCK OPEN (P2112). THIS MUST HAVE HAPPENED WHILE I WAS ON THE FREEWAY. THE AUTO SERVICE CENTER RAN THE TESTS AND TESTED MY VEHICLE AFTER REPLACING THAT THROTTLE ASSEMBLY AND NOW MY CAR RUNS BACK TO NORMAL. ALSO, MY REAR PARKING AID BACK UP TONE IS OUT OF ORDER. SOMETIMES IT JUST BEEPS CONSTANTLY AND THERE IS NOTHING BEHIND THE VEHICLE. IT SEEMS TO BE WORKING IN ORDER, BUT ONCE IN A WHILE IT DOES THAT. *TR

07/22/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

VEHICLE GOES INTO "LIMP-HOME" MODE SUDDENLY AND UNEXPECTEDLY. HAPPENED ON I-95 AND WAS LUCKY I COULD PULL OVER WITHOUT GETTING KILLED. DEALER COULD NOT FIND PROBLEM ALTHOUGH THIS SHOULD HAVE BEEN WELL-KNOWN TO THEM BY THEN. HAPPENED SEVERAL TIMES SINCE AND GOT WORSE AND NOW CAR IS IMMOBILE AND TOO DANGEROUS TO DRIVE. APPARENTLY A PROBLEM WITH FUEL INJECTION THROTTLE BODY WHICH FORD IS WELL AWARE OF AND PART IS BACK-ORDERED 7-10 DAYS (THEY SAY). NHTSA INITIATED AN INVESTIGATION OF PROBLEM IN FEB 2013 BUT FORD HAS NOT INFORMED CUSTOMERS OF THIS VERY DANGEROUS SITUATION NOR OFFERED ANY FIX. SEEMS UNCONSCIONABLE TO ME. WHAT DOES NHTSA PROPOSE TO DO ABOUT THIS AND WHY HASN'T IT DONE SO? THIS SITUATION IS LITERALLY WITHOUT EXAGGERATION A DANGER TO HUMAN LIFE AND THE MANUFACTURER DOES NOTHING. WHAT IS NHTSA FOR? *TR

07/22/2013
Components: POWER TRAIN
Incident Date: 07/20/2013
Crash: No
Fire: No
Summary

FORD SHOULD RECALL THE 2010 FORD FUSION. MANY INCIDENTS HAVE BEEN REPORTED OF IT, THE FUSION, NOT BEING ABLE TO ACCELERATE WHILE DRIVING. DOES SOMEONE NEED TO BE HURT OR, WORST BEFORE FORD ADDRESSES THIS WITH SOMETHING OTHER THAN A BULLETIN TO REPAIR SHOPS. I LOANED MY FUSION TO MY DAUGHTER AND THIS HAPPENED TO HER AT VERY BUSY INTERSECTIONS IN CHICAGO TWICE IN ONE DAY. IT HAPPENED ONE OTHER TIME FOR A TOTAL OF THREE TIMES WITHIN A ONE MONTH PERIOD. I LOOKED IT UP ON LINE AND FOUND OUT, I'M NOT THE ONLY ONE BUT ONE OF MANY. WITH THAT SAID FORD SHOULD TAKE ACTION ON THIS MATTER. *TR

07/22/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/15/2013
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2010 FORD FUSION ON HIGHWAY 31, IT WAS VERY CLOUDY AND HARD RAIN WAS COMING DOWN FAST. I REACHED 40 MILES AN HOUR AFTER ALMOST PUSHING MY FOOT SO HARD ON THE PEDDLE. ALL THE SUDDEN THE CAR STARTED LOSING POWER, SLOWLY GOING DOWN. WRENCH LIGHT CAME ON, VEHICLE STARTED SHAKING, AND RIGHT AT THE BEST TIME I HIT THE BRAKE AND THE CAR TURNED OFF, IT WOULD NOT TURN BACK ON. I HAD TO HAVE MY VEHICLE TOWED TO THE FORD DEALERSHIP. MY VEHICLE HAS BEEN IN THE SHOP A TOTAL OF 4 TIMES AND THIS PROBLEM IS STILL NOT FIXED, I AM SO UNEASY WHEN DRIVING MY CAR, HOPING IT WILL NOT TURN OFF AND LEAVE ME STRANDED. I AM VERY SCARED TO DRIVE MY VEHICLE, IT IS THE ONLY WAY OF TRANSPORTATION FOR ME. I AM VERY UPSET ABOUT EVERYTHING AND IT STILL IS NOT FIXED. TERRIBLE VEHICLE, TERRIBLE SERVICE FROM THE FORD SERVICE PEOPLE. TOTALLY DEVASTATED THAT I MAKE A CAR PAYMENT ON MY VEHICLE WHICH IS COVERED UNDER WARRANTY AND I AM IN HARM. *TR

07/22/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/22/2013
Crash: No
Fire: No
Summary

TODAY I WAS DRIVING THROUGH A RESIDENTIAL NEIGHBORHOOD AT ABOUT 20 MPH. MY CAR SLOWLY STARTED TO LOSE POWER. I WAS ABLE TO PULL OFF TO THE SIDE OF A ROAD IN A PARKING LOT WHERE THE VEHICLE BEGAN TO SHAKE VIOLENTLY. I PUT THE CAR IN PARK AND TURNED THE CAR OFF IMMEDIATELY. UPON RESTARTING, I WAS ABLE TO BEGIN TO DRIVE AND THE CAR DROVE FOR SEVERAL MILES AS NORMAL. THEN, THE CAR SEEMED TO LOSE POWER AGAIN, QUICKER THIS TIME, AND SHAKE VIOLENTLY. I WAS ON A BUSY ROAD WITH ONE LANE OF TRAFFIC AND COULD VERY NEARLY HAVE BEEN REAR ENDED. IT APPEARS TO BE THE THROTTLE BODY, AS SO MANY OTHER REVIEWERS HAVE CLAIMED. WHAT IS NOT UNDERSTANDABLE IS THAT THE PART IS BACK ORDERED. EVEN THOUGH MY HUSBAND CAN REPAIR IT HIMSELF, WE'LL HAVE TO WAIT FOR THE PART AND WAIT TO HAVE A CAR BACK. AS A FULL TIME TEACHER, I AM NOT SURE HOW FORD HAS NOT RECALLED SUCH A CONSISTENT ISSUE THAT TAKES AWAY FROM THE RELIABILITY OF THEIR AUTOMOBILES. I HOPE SOMEONE CAN ADDRESS THIS ISSUE IMMEDIATELY AND PLACE A RECALL ON THIS PART. I AM SO DISAPPOINTED IN FORD PRODUCTS. *TR

07/22/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

AFTER COMING TO A STOP AT A RED LIGHT, WE TRIED TO ACCELERATE, WHEN THE WRENCH LIGHT CAME ON AND THE CAR LOST POWER, BUT DID NOT SHUT OFF. WE COULD NOT ACCELERATE, RPMS DROPPED AND, LUCKILY WE COASTED TO A SAFE STOP. I PUT IT PARK AND TURNED IT OFF. AFTER A MINUTE OR TWO, STARTED IT UP AGAIN, THE WRENCH LIGHT WAS OFF. WE WENT A COUPLE OF MILES AND IT DID IT AGAIN. WE DECIDED IT WAS UNSAFE SO WE BROUGHT IT HOME. *TR

07/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY CAR STALLED 3 TIMES WHILE DRIVING AT VARIOUS SPEEDS. TOOK IT TO LOCAL REPAIR SHOP. SHOP WAS UNABLE TO OBTAIN PART #DS7Z*9E926*D THROTTLE BODY FROM 11 DEALERSHIPS UNTIL MID AUGUST. I WAS CONCERNED THAT ANY REPLACEMENT PART WE WOULD FIND WOULD ALSO BE DEFECTIVE AND I DIDN'T WANT TO PAY FOR THE REPAIR TWICE. I CALLED MY DEALERSHIP DIRECTLY AND WAS TOLD THAT THEY HAD 8 PARTS IN STOCK, BUT THEY WERE "SERVICE ONLY" PARTS FOR THE DEALERSHIP SERVICE DEPARTMENT. I SAID I ALREADY HAD TIME AND LABOR INVESTED AT THE SHOP AND DIDN'T WANT TO HAVE TO PAY TWICE. I ALSO ASKED IF THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS" AND ASKED WHY THEY WERE ON BACKORDER ALMOST A MONTH. NOT HAVING MY CAR REPAIRED WAS NOT AN OPTION AND I MADE THAT CLEAR TO THE DEALERSHIP PARTS DEPARTMENT AS WELL AS THE SERVICE DEPARTMENT. THEY FINALLY AGREED TO SELL ME THE PART AND ASSURED ME THAT THE PARTS THEY HAD IN STOCK WERE "GOOD PARTS". I KEPT ALL OF MY PAPERWORK AS WELL AS THE DEFECTIVE PART. SEEMS LIKE A STRONG CANDIDATE FOR A RECALL IF 11 DEALERSHIPS WERE UNWILLING TO SELL THIS PART TO LOCAL REPAIR SHOPS. *TR

07/22/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

I BOUGHT A 2010 FORD FUSION, 4 MONTHS AGO IN MARCH, 2 MONTHS AFTER PURCHASE THE CAR BEGAN SHUTTING OFF WHILE DRIVING, THE PROBLEM WAS ONLY HAPPENING EVERY ONCE IN A WHILE, BUT HAS PROGRESSED MORE AND MORE TO THE POINT THAT I WAS UNABLE TO DRIVE AT ALL. I TOOK THE CAR TO THE DEALERSHIP, WHO SENT IT TO BE SERVICED. THEN I FIND OUT THAT IT IS THE THROTTLE BODY AND WOULD COST ME 600 DOLLARS TO GET REPAIRED AND THAT IT IS NOT COVERED UNDER WARRANTY. I LIKED THE FUSION UNTIL I BEGAN HAVING THESE ISSUES, BUT I FEAR FOR THE LIFE MYSELF AND MY KIDS IN THIS VEHICLE AND DON'T THINK THAT I SHOULD BE HAVING THESE PROBLEMS RIGHT AFTER THE PURCHASE OF A NEW VEHICLE. *TR

07/21/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

60 MPH ON HIGHWAY. WRENCH LIGHT CAME ON. LOST POWER. COASTED TO SIDE OF ROAD (LUCKILY SAFELY). TURNED CAR OFF. RESTARTED AFTER A FEW MINUTES. CONTINUED ABOUT 1/2 MILE. HAPPENED AGAIN. DID SAME THING. CONTINUED ANOTHER 1/2 MILE. DID IT AGAIN. ENGINE SHUTTERED THIS TIME. CHECK ENGINE LIGHT REMAINS ON. WAS ABLE TO RESTART VEHICLE AND GET HOME (APPROXIMATELY 2 MILES). HAPPENED ONCE SHORTLY AFTER USED VEHICLE PURCHASE IN 2011 BUT NEVER DID AGAIN UNTIL NOW. INTERNET SEARCH INDICATES DEFECTIVE THROTTLE BODY PART IS CAUSE. VERY UNSAFE PARTICULARLY IN HIGHWAY DRIVING WHEN THIS HAPPENS! JUST PURCHASED A SECOND 2011 FORD FUSION SE (2011) FOR OUR TEENAGER. CONCERNED ABOUT OUR CHILD'S SAFETY. FORD NEEDS TO ISSUE A RECALL!. *TR

07/21/2013
Components: POWER TRAIN
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WAS DRIVING AND THE WRENCH LIGHT CAME ON AND CAR LOST ALL POWER AND WAS SHAKING WAS ABLE TO PULL OFF THE ROAD AND SHUT DOWN THE CAR. RESTART. FOUND OUT ITS THE THROTTLE BODY IS DEFECTIVE AND PART IS ON NATIONAL BACK ORDER IF THIS HAPPENS ON THE FREEWAY I AM SURE THIS WILL CAUSE AN ACCIDENT. IT HAS HAPPENED 4 MORE TIMES SINCE THIS INCIDENT. *TR

07/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

AS I WAS DRIVING TO PICK MY WIFE UP FROM WORK. THE CAR SUDDENLY LOST ALL THROTTLE CONTROL. I WAS NOT ABLE TO GET ANY THROTTLE RESPONSE. THERE WAS NO WARNING THAT THIS WAS ABOUT TO HAPPEN, THE INCIDENT JUST HAPPENED WITHOUT WARNING. SINCE I WAS IN THE SLOW LANE OF TRAFFIC I WAS ABLE TO COAST THE CAR OFF THE ROAD. AFTER A MIN. I WAS ABLE TO START THE CAR AND GO ANOTHER 2 MILES WHEN IT HAPPENED AGAIN. THE ERROR CODE THAT CAME UP WAS P2111. FORD IS LUCKY THAT NO ONE HAS BEEN HURT OR KILLED AS A CAR JUST STOPS WORKING WITH NO WARNING.WHAT IF I WAS MAKING A LEFT TURN ON A BUSY ROAD WHEN THIS HAPPENED? ALL POWER TO NO POWER IN A BLINK OF A EYE. *TR

07/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE FIRST TIME THE PROBLEM OCCURRED I WAS A 4 LANE WITH THE CRUISE SET A 65. THE CAR LOST ALL POWER AND AT THE SAME TIME! THE WRENCH LIGHT CAME ON. I BRAKED THE CAR AND PULLED OVER OFF THE ROAD, THE CARS ENGINE WAS RUNNING EXTREMELY ROUGH SO I TURNED OF THE IGNITION. AFTER WAITING A FEW MINUTES RESTARTED THE CAR GOT BACK TO SPEED AND THE SAME THING HAPPENED- LUCKY FOR ME NO TRAFFIC AROUND AT THE TIME. THE FORTH TRY THE CAR RAN FINE THE REST OF THE 6 MILES LEFT TO WORK. THAT NIGHT GOING HOME FROM WORK- SAME THING- LOSS OF ALL POWER AND WRENCH LIGHT- MADE IT OFF THE ROAD AGAIN SAFELY. RESTARTED THE CAR AND IT RAN FINE- ABOUT 3 MILES TO HOME. OVER THE NEXT FEW DAYS IT DID THE SAME THING SEVERAL MORE TIMES THEN RAN FINE FOR ABOUT A WEEK. TURNS OUT THAT WAS JUST THE START OF THE FUN! : [ NOW IT STARTED LOSING POWER AT BUSY INTERSECTIONS IN TOWN, AS I WAS PULLING INTO TRAFFIC ON A 4 LANE THAT TRAFFIC WAS MOVING 55MPH. *TR

07/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

FIRST INCIDENT: ON 05/21/2013 CAR HESITATED WHEN PUSHING ACCELERATOR PEDAL AFTER GOING DOWNHILL TO A STOP AND THEN ATTEMPTING TO REACH NORMAL SPEED IN OUR HOUSING DEVELOPMENT (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 05/21/2013). ...UPDATED 08/16/13 *BF SECOND INCIDENT: ON 06/21/2013 CAR DID NOT RESPOND BEYOND IDLE SPEED AFTER PUSHING ACCELERATOR PEDAL TO MOVE FROM STOP LIGHT AND DRIFTED TO NEARBY PARKING LOT WITH NO ACCELERATOR PEDAL RESPONSE BEYOND IDLE POWER (SEE EARLIER REPORT ON 07/18/2013 FOR CONFIRMATION NUMBER: 10525593 AND CAR DEALER RECEIPTS ENCLOSED FOR 06/21/2013) ...UPDATED 08/16/13 *BF *TR

07/20/2013
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 04/22/2013
Crash: No
Fire: No
Summary

WILL DRIVING DOWN INTERSTATE 64 IN KENTUCKY I HIT A ROUGH EXPANSION JOINT WHILE CROSSING A BRIDGE ENTERING INTO WEST VIRGINIA AFTERWARDS THE DASH WARNING LIGHTS LIT UP WITH TRACTION CONTROL LIGHT ON AND ALSO TELLING ME TO SERVICE POWER STEERING. I ALSO NOTICED A LOSS OF POWER AND COULD NOT GAIN ANY PRESSING DOWN ON THE ACCELERATOR PEDAL. I RELEASED THE PEDAL AND PRESSED DOWN AGAIN AND GAINED POWER BUT DID NOT HAVE ANY POWER STEERING. I EXITED AT THE FIST EXIT AND PULLED INTO A FUEL MART TO CHECK UNDER THE HOOD TO SEE IF I COULD FIND A PROBLEM TO WHICH I COULDN'T. THEN I HAD A FRIEND WHO IS A MECHANIC CHECK IT AND HE SAID FORD HAD A PROBLEM WITH POWER STEERING AND IT WAS A VERY COSTLY REPAIR BUT I COULD PROBABLY CONTINUE TO DRIVE IT LOCALLY BUT WITH CAUTION. MY ARMS HAVE INCREASED IN SIZE DUE TO THE MUSCLE NEEDED TO DEAL WITH THE HARD STEERING. WELL THE OTHER DAY THE STEERING WENT COMPLETELY OUT UPON INSPECTING IT WE FOUND THE TIE ROD END ON THE DRIVERS SIDE HAD CAME LOOSE AND WAS COMPLETELY STRIPPED OF THREADS TO WHICH IT ATTACHES TO THE STEERING ROD. WE REPLACED IT AND ALSO FOUND THE OTHER SIDE WAS LOOSE TO. WE NEED HELP NHTSA THIS IS A BIG SAFETY PROBLEM AND NOT JUST A LOCAL ONE, PLEASE ORDER A RECALL! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS DRIVING MY CAR AND HAD GONE APPROX 1-1/2 - 2 MILES DOWN THE ROAD AND THE CAR WAS DRIVING FINE THEN ALL OF A SUDDEN MY CAR STARTED TO HESITATE AND WOULD BARELY MOVE. I PULLED OVER ON A SIDE ROAD AND TURNED MY CAR OFF AND RESTARTED IT SOUNDED FINE I TURNED AROUND AND PULLED ONTO MAIN ROAD AGAIN AND AGAIN THE CAR STARTED PUTTERING AND WOULD BARELY MOVE I MANAGED TO GET CAR OFF THE ROAD. I HAD IT TOWED TO TASCA FORD WHERE THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. IT HAS BEEN A WEEK NOW AND I STILL DON'T HAVE MY CAR AND THEY CAN'T TELL ME WHEN THE NEW PART WILL COME IN BECAUSE IT IS BEING MANUFACTURED? THEY ARE ALSO STATING THEY HAVE 18 - 20 CARS WAITING FOR THIS SAME PART. *TR

07/20/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TRAFFIC SLOWED SUDDENLY FROM ABOUT 65MPH TO ABOUT 20-30 MPH SO I HAD TO APPLY MY BRAKES VERY SUDDENLY AND HARD TO AVOID REAR ENDING SOMEONE. TRAFFIC KEPT MOVING AND I REGAINED A SPEED OF ABOUT 40 MPH JUST AFTER THIS I FELT THE CAR MAKE A SUDDEN HARD JERK AND CAR STARTED DECELERATING ON IT'S OWN. I TRIED PUSHING THE GAS PETAL, BUT NOTHING HAPPENED IT WOULD NOT SPEED UP IT KEPT LOOSING SPEED AND EVENTUALLY GOT DOWN TO 1 - 2 MPH. I PULLED THE CAR OVER INTO THE EDGE OF THE RIGHT LANE SO I WAS PARTIALLY ON GRASS AND ON PART OF THE ROAD. I PUT MY HAZARDS ON AND KEPT COASTING BECAUSE IT FELT LIKE THE CAR WAS GOING TO STALL IT WAS SHAKING AND JERKING LIKE IT WANTED TO STALL OUT. I STOPPED THE CAR AND LEFT IT RUNNING I WAS AFRAID IF I SHUT THE CAR COMPLETELY OFF THAT IT WOULD NOT RE-START AGAIN. I THEN DROVE THE CAR HOME WITH MY HAZARDS ON DOING 1 TO 5 MPH ON THE WAY HOME FOR ABOUT 2 MILES. THE WRENCH TOOL LIGHT HAD COME ON WHEN THIS HAPPENED. ONCE I GOT THE CAR HOME I SHUT IT OFF AND RESTARTED AND JUST DROVE BACK AND FORTH IN MY DRIVEWAY. I SHUT THE CAR OFF AND ON ABOUT 3 TIMES AND THEN IT SEEMED TO BE RUNNING NORMAL AND THE TOOL WRENCH LIGHT SHUT OFF. NOT GOING TO DRIVE IT UNTIL I CAN GET IT TO THE FORD DEALER TO HAVE IT LOOKED AT. *TR

07/20/2013
Components: ENGINE
Incident Date: 07/20/2013
Crash: No
Fire: No
Summary

LEAVING DRIVEWAY VEHICLE APPEARED TO LOOSE ALL POWER FROM THE ENGINE, IT DID NOT STALL, ENGINE INDICATOR LIGHT CAME ON THE FIRST ATTEMPT TO LEAVE BACKED CAR UP INTO DRIVE WAY. CHECKED ALL FLUIDS ENGINE OIL, TRANSMISSION OIL WERE BOTH IN THE APPROPRIATE RANGE. RESTARTING THE CAR ENGINE LIGHT CLEARED, SECOND ATTEMPT TO LEAVE CAR HESITATED AND THEN DID STALL CHECK ENGINE LIGHT RETURNED AND STAYED ILLUMINATED. RESTARTING THE VEHICLE AND RETURNED HOME. LET VEHICLE SET ABOUT TEN MINUTES, RESTARTED ENGINE LIGHT STAYED ON, DROVE CAR SHORT DISTANCE ABOUT .25 MILES DID NOT STALL OR HESITATE HOWEVER CHECK ENGINE LIGHT REMAINED ILLUMINATED. *TR

07/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD NOT ACCELERATE AND BEGAN TO SHAKE. AFTER SHUTTING THE ENGINE OFF AND RESTARTING THE VEHICLE, THE CONTACT WAS ABLE TO DRIVE WITHOUT FAILURE FOR A SHORT TIME BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TR

07/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING DOWN A HIGHWAY WHEN THE ENGINE SUDDENLY LOST POWER WITHOUT WARNING. I QUICKLY WENT FROM 70 MPH TO 50 MPH AND CONTINUED TO SLOW. THE VEHICLE ENGINE LIGHT CAME ON THE INSTRUMENT PANEL AND MY RPMS DROPPED BELOW 500. I WAS ABLE TO SAFELY PULL OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A FEW MINUTES, AND STARTED IT. THE CAR STARTED AND IDLED JUST FINE. I REVVED THE ENGINE A FEW TIMES. RPMS STAYED IN THE NORMAL RANGE. I PUT THE CAR IN GEAR AND STARTED TO MOVE. IMMEDIATELY THE ENGINE LIGHT CAME BACK ON AND THE RPMS DROPPED AGAIN. I HAD THE CAR TOWED TO A REPAIR SHOP WHERE THEY INFORMED ME THE THROTTLE BODY HAD FAILED AND IT REQUIRED REPLACEMENT. THE TOW AND REPAIRS COST ME OVER $500. *TR

07/19/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE ACCELERATING, CRUISING OR AT IDLE, THE ENGINE STALLS THEN DIES. WHEN RESTARTING ENGINE STUMBLES BADLY AND DIES. THIS HAPPENS IN TRAFFIC, ACCELERATING INTO INTERSECTIONS, AT HIGHWAY SPEEDS, ETC. MIL IS NOW ON CONSTANTLY. VEHICLE IS COMPLETELY UNUSABLE BECAUSE IT IS PAST THE WARRANTY PERIOD. WE WILL BE REPLACING THE THROTTLE BODY AT OUR OWN EXPENSE, BUT WOULD LIKE FORD TO REIMBURSE US. *TR

07/19/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

I WAS DRIVING ON MY WAY TO WORK WHEN MY CAR LOST POWER I PULLED OVER TURNED THE CAR OFF. UPON RESTARTING IT THE CHECK ENGINE LIGHT WAS ON, I PRECEDED TO WORK. WHEN I GOT OFF OF WORK AND WENT HOME THE CHECK ENGINE LIGHT WAS OFF. A WEEK LATER THE SYMPTOMS HAPPENED AGAIN THIS TIME IT WAS MORE THEN ONCE. CLOSE TO A TOTAL OF 10 TIMES IN A ONE HOUR PERIOD. *TR

07/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA3AR******
Summary

THE CAR SUDDENLY LOST POWER AND WE LOST SPEED AND HAD TO PULL OVER. WE TURNED THE CAR OFF, TURNED THE CAR BACK ON AND WAS ABLE TO DRIVE HOME. *TR

07/19/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE CAR LOST POWER SUDDENLY. WE HAD TO PULL OVER, TURN OFF THE CAR AND TURN IT BACK ON. WE HAD TO LEAVE THE AIR CONDITIONER OFF. *TR

07/19/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

CRUISE CONTROL ON 65MPH@2000RPM WITH NO INPUT FROM DRIVER, RPM SUDDENLY JUMPS TO 3500 NO SPEED CHANGE, LOSS OF POWER OR JERKING OF CAR. TURN OFF CRUISE CONTROL, RPM DROPS TO 2000 SMOOTHLY,ALL SEEMS FINE. TURN ON CRUISE CONTROL AGAIN, RPM JUMPS IMMEDIATELY TO 2700, AGAIN SMOOTHLY. TURN OFF CRUISE CONTROL, RPM DROPS AGAIN TO 2000. DRIVE HOME W/O CRUISE CONTROL NO PROBLEM. ON TRIP TO DEALER FOR DIAGNOSIS THE WRENCH ICON APPEARS ON DASH WHEN THE ACCELERATOR BECOMES SUDDENLY COMPLETELY UNRESPONSIVE. MOTOR RUNS SMOOTHLY BUT DOESN'T REACT TO ACCELERATOR. PULL OVER, TURN OFF MOTOR, WAIT 1-2 MIN. WRENCH ICON IS GONE, ALL SEEMS OKAY, DROVE ON TO DEALER. *TR

07/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

VEHICLES UNEXPECTEDLY GOES INTO "LIMP HOME MODE" AT REDUCED POWER. VEHICLE WAS TAKEN TO DEALER ON JULY 17, 2013 AFTER REPEATED INCIDENTS. OWNER WAS TOLD BY DEALER THAT THE THROTTLE CONTROL MUST BE REPLACED. THE DEALER WILL ORDER THE NEW THROTTLE CONTROL WHICH IS ON NATIONAL BACKORDER AND SHOULD ARRIVE IN 1-2 WEEKS. EVEN THOUGH THERE HAVE BEEN NUMEROUS COMPLAINTS AND NEWS ARTICLES ABOUT THIS COMMON PROBLEM IN THE 2010 FORD FUSION, THE OWNER WAS QUOTED THAT THE COST TO REPLACE THE THROTTLE CONTROL WOULD BE $368 AS FORD HAS YET TO TAKE RESPONSIBILITY FOR THIS OBVIOUS SAFETY PROBLEM WITH THE VEHICLE. *TR

07/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 64,000 AND THE CURRENT MILEAGE WAS 65,000. *TR

07/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DRIVING ON 295 N BOUND AT APPROXIMATELY 70 MPH THE ENGINE JUST STALLED...THE LITTLE WRENCH LIGHT CAME ON ALONG WITH THE ENGINE LIGHT. I TRIED GIVING IT GAS BUT I COULD NOT GET IT TO GO SO I HAD TO FIGHT THE TRAFFIC TO GET OVER TO THE SHOULDER AND SHUT IT OFF. I ATTEMPTED TO START IT AND ON THE SECOND TRY IT DID BUT FELT LIKE IT WAS RUNNING ON 2 CYLINDERS.SO I LET IT SPUTTER ALONG THE SHOULDER TO THE EXIT WHERE I SHUT IT OFF AND LET IT SIT FOR A FEW MINUTES THEN TRIED IT AGAIN, IT STARTED AND I WAS ABLE TO GET IT TO A ADVANCED AUTO PARTS STORE WHERE THEY PLUGGED IN THE TESTER AND GOT A THROTTLE ACTUATOR ERROR CODE.I GOT IT STARTED AND IT DROVE OK TILL I GOT HOME BUT HAVEN'T USED IT YET. THIS CAR DID HAVE A PROBLEM A FEW WEEKS AGO BUT I THOUGHT IT WAS JUST A GLITCH BECAUSE IT JUST RAN ROUGH AND THEN WENT BACK TO NORMAL. NOW I'M READING ABOUT OTHER FUSIONS HAVING THE SAME PROBLEM. *TR

07/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 12/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DATE AND MILEAGE OF INCIDENT ARE GUESSES. HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN DRIVING VEHICLE ON HIGHWAY OR LOCAL ROADS, ENGINE STALLS AS IF IT HAD NO POWER, HOWEVER, THE TACHOMETER INDICATES ENGINE STILL RUNNING. EACH TIME THIS OCCURS, VEHICLE HAS TO BE STEERED ON TO SHOULDER. WHEN PULLING ONTO SHOULDER, IT VIBRATES TREMENDOUSLY. AFTER IT STOPS, YOU MUST PUT IT INTO PARK, THEN RESTART THE ENGINE. BROUGHT VEHICLE TO GOODYEAR WHERE IT WAS IDENTIFIED AS A P2111 FAULT. IT WAS SUGGESTED THAT IT BE BROUGHT TO A LOCAL FORD DEALER FOR SERVICING. BROUGHT TO THE LOCAL FORD DEALERSHIP A WEEK AGO. CONFIRMED AS P2111 FAULT. PART HAD TO BE ORDERED WHICH TOOK APPROXIMATELY 6 DAYS TO RECEIVE. AS OF THIS COMPLAINT, STILL WAITING ON SERVICE TO BE COMPLETED. *TR

07/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

I WAS DRIVING 70 MPH ON A 4 LANE INTERSTATE, AS FAR AWAY FROM THE SHOULDER AS I COULD GET...SUDDENLY THE CAR LOST ALL ACCELERATION. I HAD TO MAKE MY WAY OVER THE 4 LANES TO PULL OVER. PUT THE CAR IN PARK, RESTARTED AND DROVE FOR ANOTHER 45 MINUTES AND IT HAPPENED AGAIN. SINCE THIS FIRST TIME, IT HAS NOW OCCURRED WITH NO WARNING, NO PATTERN AT LEAST 10 TIMES - ONE TIME I WAS GOING ACROSS MULTIPLE LANES OF ON-COMING TRAFFIC AND CARS GOING 50+ MPH HAD TO STOP TO AVOID T-BONING ME. TOOK MY CAR INTO MECHANIC, THEY SAY ITS THE THROTTLE ACTUATOR CONTROL AND THAT IT WILL BE MORE THAN A MONTH WAIT FOR REPAIR BECAUSE FORD CAN'T KEEP UP WITH THE DEMAND FOR THIS FAULTY PART. THERE SHOULD BE A RECALL FOR THIS VERY DANGEROUS DEFECT THAT FORD IS WELL AWARE OF. IN RESEARCHING MY CARS ISSUE ONLINE I AM STUNNED TO SEE SO MANY OTHERS EXPERIENCING THIS SAME ISSUE. WHAT DOES IT TAKE TO GET SOMEONE TO REALIZE THIS IS A MAJOR ISSUE THAT NEEDS ATTENTION??? DOES SOMEONE HAVE TO DIE? REALLY? I JUST PURCHASED THIS VEHICLE APPROX 6 MO'S AGO WITH JUST UNDER 60,000 MILES. RIDICULOUS THAT IT'S NOW NEEDING THIS REPAIR. I CAN'T DRIVE THIS CAR FOR OVER A MONTH NOW, DUE TO FORD'S INABILITY TO KEEP UP. I HAVE 2 SMALL CHILDREN THAT CAN'T RIDE IN THE VEHICLE DUE TO THE EXTREME HAZARD OF THIS VEHICLE STOPPING AT ANY TIME/SPEED. SO UNBELIEVABLY DANGEROUS AND UNACCEPTABLE. *TR

07/18/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

ON SEVERAL OCCASIONS, THE VEHICLE HAS NO THROTTLE RESPONSE WILL DRIVING. THE CAR MUST BE SAFELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND THEN RESTARTED TO CORRECT THE PROBLEM. THE WRENCH LIGHT COMES ON EVERY TIME THIS OCCURS, AND THE CHECK ENGINE LIGHT COMES ON SOME OF THE TIME. THIS IS VERY HAZARDOUS DUE TO THE DRIVING CONDITIONS THAT MAY BE EVIDENT AT THE TIME THE PROBLEM OCCURS. THE LOCAL FORD GARAGE DIAGNOSED THE PROBLEM AS THE NEED FOR THE ELECTRIC THROTTLE BODY REPLACEMENT, PART #DS7Z-9E926-A. *TR

07/18/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

LIKE MANY OTHERS, EXPERIENCED THROTTLE BODY FAILURE AT HIGHWAY SPEED. NARROWLY AVOIDED ACCIDENT AS I MANEUVERED VEHICLE OFF HIGHWAY. PART IS ON NATIONAL BACK ORDER WITH NO ESTIMATE ON AVAILABILITY. NUMEROUS EMAILS TO FORD WITH NO RESPONSE. *TR

07/17/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

WHILE DRIVING CAR AT ANY SPEED, WILL LOSE ALL POWER, GO DOWN TO 20 MPH, PRESSING GAS PEDAL DOES NOTHING,HAVE TO GET TO SIDE OF ROAD, CAR WILL SHAKE VIOLENTLY TILL YOU SHUT IT OFF. TAKE AT LEAST 4 TO 5 TIMES TO START AGAIN AND HAVE POWER ENOUGH TO GET IT GOING AGAIN. ENGINE LIGHT AND WRENCH LITES COME ON, ENGINE LIGHT STAYS ON BUT WRENCH LITE WILL GO OFF. HAD MY 3 GRANDCHILDREN IN CAR GOING OVER A SET OF 3 RAILROAD TRACKS AND CAR LOST POWER, WAS ABLE TO CRUISE OVER LAST TRACK AND GET OFF TO SIDE OF ROAD, JUST AS I DID RAILROAD GATES WENT DOWN DUE TO APPROACHING TRAIN. ALSO HAVE LOST POWER GOING THRU INTERSECTIONS, ON INTERSTATES, ROADS THAT HAVE VERY FEW PLACES TO PULL OVER. THIS HAS BEEN A TRUE NIGHTMARE DRIVING THIS CAR, I HAVE HAD MANY SITUATIONS THAT NOT ONLY HAVE BEEN VERY DANGEROUS TO MYSELF BUT ALSO MY PASSENGERS AND MOST IMPORTANT MY GRANDCHILDREN. TOOK CAR TO DEALERSHIP BACK IN JANUARY, THEY REPLACED CHARCOAL CANNISTER WHICH HELPED FOR APPROX. 2 MONTHS. SINCE THEN PROBLEM HAS OCCURRED AT LEAST 3 TIMES EVERY TIME I DRIVE IT, TOOK BACK TO DEALERSHIP, THEY SAY TOUGH LUCK, NOT UNDER WARRANTY ANYMORE. HAVE RESEARCHED ON-LINE ABOUT THIS SITUATION AND LOOKS LIKE I AM NOT THE ONLY ONE. PLEASE HELP! *TR

07/17/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

AS I WAS DRIVING ON INTERSTATE, THE VEHICLE SUDDENLY LOST ALL ACCELERATION POWER. I WAS FORCED TO PULL OFF THE ROAD FOR FEAR OF STALLING ON THE HIGHWAY. AFTER A COUPLE SEPARATE SIMILAR INSTANCES AND TRIPS TO THE AUTO REPAIR SHOP, THEY DETERMINED THE PROBLEM WAS A FAULTY THROTTLE BODY. AFTER REPLACING THE THROTTLE BODY, THE PROBLEM HAS NOT RECURRED. I DID SOME ONLINE RESEARCH AFTER THE PROBLEM WAS IDENTIFIED AND FOUND NUMEROUS OWNERS HAVE COMPLAINED OF A SIMILAR ISSUE WITH THE 2010 FORD FUSION. THE RESEARCH STATED THIS IS VERY COMMON WITH THIS MAKE AND MODEL WHEN THE VEHICLE HAS BETWEEN 40,000 TO 60,000 MILES. *TR

07/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/12/2013
Crash: No
Fire: No
Summary

I OWN A FORD FUSION 2010. THE CAR RAN GREAT UNTIL IT JUST UNEXPECTEDLY STOP WORKING WHILE I WAS DRIVING ON I-95 WITH MY SON [XXX]. I WAS DRIVING AT 60 MPH WHEN THE CAR JUST STOP ACCELERATING WHEN I HIT THE GAS. I INSTINCTIVELY HIT MY FLASHERS ON AND STARTED HONKING MY HORN TO ALERT OTHER CARS BECAUSE THERE WAS NO IMMEDIATE SHOULDER TO PULL ONTO. AFTER ABOUT 100 YARDS OF DRIVING AT ABOUT 5 MPH I FINALLY PULLED OVER ONTO THE SHOULDER. THE CAR STARTED SHAKING UNCONTROLLABLY WHEN I STOPPED. I TURNED THE CAR OFF IN ORDER TO STOP THE SHAKING. THE EXPERIENCE WAS TERRIFYING ENOUGH THAT I WENT HOME TO DO RESEARCH. THE INFORMATION I FOUND FLOORED ME. THERE ARE LITERALLY HUNDREDS ON FORD FUSION 2010 OWNERS THAT HAVE HAD THE SAME PROBLEM. THE CAR JUST ABRUPTLY SHUTS DOWN BECAUSE OF A DEFECTIVE PART. THE PART IS THE THROTTLE BODY. IT IS MIND BOGGLING THAT FORD HAS NOT RECALLED THIS CAR. THEY ARE PUTTING MONEY AHEAD OF THE SAFETY OF THEIR CUSTOMERS. I AM APPALLED THAT NOTHING HAS BEEN DONE. I DEMAND THAT FORD MAKES THIS RIGHT BEFORE SOMEBODY GETS SERIOUSLY HURT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

LOST POWER AT HIGHWAY SPEED. PULLED ONTO SHOULDER AND RESTARTED ENGINE. LATER CHECKED THE CODE, WHICH WAS P2111. STOPPED DRIVING CAR: IN SOME SITUATIONS THIS LOSS OF POWER COULD BE A SAFETY ISSUE. DEALER REPLACED THROTTLE BODY AT A COST OF $400. *TR

07/16/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE VEHICLE IS EQUIPPED WITH ELECTRIC POWER-ASSISTED STEERING (EPAS) THAT CONSTANTLY FAILS WHILE OPERATING THE VEHICLE AT ANY SPEED. IT IS A SAFETY CONCERN DUE TO THE FACT THAT WHEN THE POWER STEERING FAILS, IT IS HARD TO STEER AND CONTROL THE VEHICLE. SEVERAL BLOGS ARE DISCUSSING THIS ISSUE REGARDING THE SAME TYPE VEHICLE.

07/16/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AS I WAS DRIVING, I NOTICED THAT MY CAR SEEMED TO 'BUCK'- AND ALTERNATELY FEEL AS IF IT WAS LOSING POWER AND ABOUT TO STALL. THIS CONTINUED FOR ABOUT 10 MINUTES, UNTIL MY CAR LOST POWER ENTIRELY, AND A 'WRENCH SHAPED LIGHT' APPEARED ON THE DISPLAY, FOLLOWED BY THE CHECK ENGINE LIGHT. I SHUT THE CAR OFF, AND WAITED A FEW MINUTES, AND WAS ABLE TO START IT, BUT THE SAME LIGHTS AND STALLING REPEATED ITSELF IN LESS THAN ONE MINUTE. MY CAR WAS TOWED TO THE DEALERSHIP WHERE I BOUGHT IT NEW 3 YRS AGO. THEY DIAGNOSED IT AS A DEFECTIVE THROTTLE CONTROL- AND REPLACED THE THROTTLE BODY AT A COST OVER $400. THAT WAS 2 WEEKS AGO, AND THE PROBLEM IS REPEATING ITSELF, EXACTLY AS BEFORE. THE CAR IS GOING BACK IN ON THURSDAY. I FEEL THAT THIS IS A SAFETY ISSUE, INVOLVING A PART WHICH IS OBVIOUSLY DEFECTIVE, AND THAT FORD CUSTOMERS SHOULD NOT BE PUT AT RISK, NOR EXPECTED TO CONTINUE TO PAY FOR REPAIRS. *TR

07/16/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

WHILE I WAS DRIVING, MY FORD FUSION LOST MOST OF IT'S POWER. I WAS TOLD IT WAS DUE TO A BROKEN THROTTLE BODY (PART). IT SOUNDS LIKE IT WILL TAKE 3 WEEKS TO GET THE PART. I'M NOT SURE WHY IT IS TAKING SO LONG, ESPECIALLY SINCE MOST PEOPLE HERE ARE COMPLAINING ABOUT THE SAME PART. *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

APPROXIMATELY 3 WEEKS AGO I NOTICED A SMALL BUCKING TYPE SYMPTOM WHILE SITTING AT AN IDLE AT STOPS LIGHTS. TODAY WHILE PULLING OUT FROM MY STREET ONTO THE MAIN ROAD MY CAR BEGAN BUCKING VERY BAD AND STALLED. I WAS ABLE TO GET IT RESTARTED AND CONTINUED ON TO WORK. IT HAPPENED TWICE MORE AT STOP LIGHTS WHILE TRYING TO CROSS A MAJOR HIGHWAY! I CALLED MY MECHANIC AND TOOK IT IN IMMEDIATELY. THEY JUST CALLED TO TELL ME IT WAS THE FUEL BODY AND THAT THIS IS A KNOWN ISSUE WITH THESE CARS AND THE PARTS ARE ON BACK ORDER! CONSIDERING THE SEVERITY OF THIS ISSUE AND THE FACT THAT SOMEONE COULD BE SERIOUSLY INJURED IN A ACCIDENT BECAUSE OF THIS ISSUE I WOULD DEMAND THAT FORD ISSUES A RECALL FOR THESE PARTS IMMEDIATELY! *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I HAD JUST LEFT THE DEALERSHIP AFTER GETTING AN OIL CHANGE. AFTER DRIVING LESS THAN 1 MILE THE WRENCH LIGHT CAME ON AND MY CAR DECELERATED. I IMMEDIATELY WENT BACK TO THE DEALERSHIP. THEY RAN A TEST AND SAID THAT IT PASSED, BUT IT MY BE THE THROTTLE BODY. THEY TOLD ME TO TRY AGAIN AND IF I HAVE PROBLEMS TO CALL. I LEFT AGAIN AND THE SAME THING HAPPENED. I CALLED THE SERVICE ASSOCIATE AND THEY HAD ME BRING IT BACK. THE THROTTLE BODY WAS REPLACED. *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

THE FIRST OCCURRENCE WAS WHEN I WAS BEGINNING TO ACCELERATE AT AROUND 50 MPH. THE ENGINE LOST POWER AND MY ENGINE AND WRENCH LIGHT CAME ON. CAR BEGAN TO SHAKE AND THERE WAS NO RESPONSE FROM THE ENGINE JUST HIGH RPM'S AND NO MOVEMENT. I PULLED OVER AND TURNED THE CAR OFF. WHEN I RESTARTED THE CAR, THE ENGINE LIGHT WAS ON BUT THE WRENCH LIGHT WAS OFF. I CONTINUED TO DRIVE BUT ABOUT 20 MILES DOWN THE ROAD IT DID IT AGAIN. AT THE TIME I THOUGHT I HAD GOT A BAD BATCH OF GAS. I HAD FILLED UP THAT MORNING. THE ENGINE LIGHT WENT OUT AND I DROVE FOR ANOTHER 10,000 MILES BEFORE IT HAPPENED AGAIN IN DOWNTOWN TRAFFIC. NOW THE CAR WILL ONLY GO ABOUT 2-3 MILES BEFORE THE IT GOES INTO THE LIMITING MODE. I TALKED TO THE DEALERSHIP AND THEY TOLD ME IT IS THE THROTTLE BODY. THEY ARE ON AT LEAST A WEEK BACK-ORDER BECAUSE THEY CAN'T KEEP UP WITH THE DEMAND OF THE FAULTY PART. *TR

07/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 53,600. *TR

07/16/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

EARLIER THIS MONTH, I STARTED MY CAR [FORD FUSION 2010 SE] AFTER HAVING IT PARKED [NEVER HAVING THIS SITUATION BEFORE] MY CAR STARTED VIBRATING AFTER I TURNED THE CAR ON AND BARELY DRIVING IT. I PLACED THE CAR IN PARK AND POPPED MY HOOD AND LOOKED AT THE ENGINE, THE ENTIRE THING WAS VIBRATING SO I TURNED THE CAR OFF FOR A FEW MINUTES AND RESTARTED, THE PROBLEM WAS THEN GONE AND I THOUGHT HMM.. MAYBE ITS JUST A MINOR ISSUE. THIS SAME THING HAPPENED AGAIN A FEW DAYS AFTER AND THEN A FEW TIMES WITHIN THE SAME WEEK UP UNTIL NOW. SO I'LL BE DRIVING AND THE CAR WOULD JUST SLOW DOWN AND MY ENGINE WOULD BE VIBRATING. I TOOK MY CAR TO THE SHOP [BARELY MAKING IT THERE] I WENT TO "BROAD & JAMES AUTO CARE LOCATED AT 3288 E BROAD ST COLUMBUS, OH 43213" AFTER HAVING A DIAGNOSTICS DONE I WAS ADVISED THAT I HAD A THROTTLE BODY FAILURE AND THEY CONTACTED FORD KRIEGER IN COLUMBUS OH AND WAS ADVISED THAT THE PARTS ARE ON BACK ORDER AND THAT THERE ARE NO SPECIFIC DATE OF RECEIPT. UPON RESEARCH I'VE FOUND OUT THAT THIS IS AN ONGOING ISSUE FOR THIS VEHICLE. NOW MY CAR CAN'T BE DRIVEN AT ALL. *TR

07/16/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

THROTTLE BODY QUIT WORKING WHILE DRIVING AT 65 MPH. ENGINE DROPPED TO IDLE AND WOULD NOT RESPOND TO ACCELERATOR PEDAL. WRENCH LIGHT CAME ON AT INSTRUMENT PANEL. COASTED ACROSS 5 LANES OF HIGH SPEED TRAFFIC TO REACH THE ROAD SHOULDER. AFTER TURNING OFF THE CAR AND TURNING IT BACK ON THE THROTTLE STARTED WORKING AGAIN. DEALER SAYS THAT THERE IS A NATIONWIDE BACK ORDER FOR THE REPLACEMENT THROTTLE BODY TO FIX THIS PROBLEM BUT THERE IS NO RECALL ACTIVE. *TR

07/16/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE DRIVING ON AT LEAST 6 OCCASIONS, VEHICLE STOPPED PROPULSING AND HAD NO THROTTLE. A CODE APPEARED INDICATING A THROTTLE/ TRANSMISSION PROBLEM. I CONTACTED FORD, AND THEY INDICATED THIS IS A KNOWN ISSUE WITH MY MAKE AND MODEL, AND NOT COVERED UNDER WARRANTY. AFTER RESEARCHING THIS ONLINE THERE ARE SO MANY PROBLEMS, THE PART HAS BEEN BACK-ORDERED MONTHS AT A TIME, MORE THAN ONCE. THIS PROBLEM HAS BEEN NOTED IN THE 4 AND 6 CYLINDER ENGINES ALL TRIM LEVELS. I WAS GOING OVER A BRIDGE AND FEARED FOR MY LIFE. THEIR SHOULD BE A RECALL. THIS A MAJOR SAFETY ISSUE BECAUSE THE VEHICLE STOPS WITHOUT WARNING, AND A DRIVER COULD BE ANYWHERE. LEMON LAW? THANKS IN ADVANCE. *TR

07/15/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2013
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE HIGHWAY AT 70MPH, THE CAR EXPERIENCED A SUDDEN LOSS IN POWER FOLLOWED BY FLUXUATING RPM AND NO THROTTLE CONTROL. HAD VEHICLE TOWED TO DEALERSHIP AND PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

07/15/2013
Components: POWER TRAIN
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS ENTERING THE FREEWAY AND ACCELERATED TO MERGE WHEN THE CAR LURCHED AND DIED. I TRIED TO START IT AND FINALLY DID AFTER 3 TRIES. IT WOULD NOT TAKE GAS AND ONLY JUMPED FORWARD SLOWLY-THE WRENCH INDICATOR CAME ON-LUCKY FOR ME A POLICE CAR PULLED UP BEHIND ME AND PROTECTED ME FROM CARS COMING UP BEHIND ME.I CALLED A WRECKER TO TAKE THE CAR HOME. I GOT IT TOWED TO THE FORD HOUSE THE NEXT DAY-THEY INSPECTED IT AND TOLD ME THEY NEEDED TO REPLACE THE THROTTLE BODY-HAD TO BE ORDERED. I GOT ONLINE LATER AND DISCOVERED THAT THIS SAME THING HAD HAPPENED TO HUNDREDS OF OTHER DRIVERS. WHY HASN'T THIS BEEN PUT ON A RECALL LIST BECAUSE OF ALL THE INCIDENTS? *TR

07/15/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
Incident Date: 03/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

WE BOUGHT OUR 2010 FORD FUSION USED AND THE DAY WE PURCHASED THE CAR WE HAD A PROBLEM. THE CHECK ENGINE LIGHT WAS ON AND WHEN WE ASKED THE DEALERSHIP WE WERE TOLD IT WAS BECAUSE THEY HAD JUST CHANGED THE OIL AND NEEDED TO RESET THE COMPUTER. WE NOTICED THAT WHEN WE STOPPED THE CAR WOULD JUMP FORWARD AND STALL. WE CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR BACK AND THEY WOULD FIX IT AND PROVIDE US WITH A LOANER IN THE MEANTIME. WHEN I CALLED BACK TO SCHEDULE THE SERVICE I WAS THEN TOLD THEY WOULD NOT FULFILL THERE STATEMENT. WE CALLED, SENT EMAIL AND NEVER RECEIVED AND RESPONSE. I HAD PRETTY MUCH GIVEN UP ON HELP UNTIL BY MISTAKE THEY HAD CALLED US ABOUT OUR RECENT PURCHASE AND THEY HAD STATED THEY HAD CALLED THE WRONG PERSON, I VOICED MY CONCERN AS THE CAR HAD BEEN GETTING WORSE AND THE STALLING, ESPECIALLY WHEN DRIVING ON THE INTERSTATE WAS BECOMING MORE FREQUENT AND DANGEROUS. WE HAVE HAD THE CAR DIAGNOSED, AND SOME REPAIR. WE WERE RECENTLY INFORMED THAT THE PROBLEM IN THE THROTTLE BODY WHICH I HAVE FOUND OUT IS ON BACK ORDER AND WAS TOLD THE MANUFACTURER IS NO LONGER MAKING. I HAVE FOUND MANY COMPLAINTS ABOUT THE ISSUE ON THE SAME MAKE/MODEL. THIS IS A BIG SAFETY HAZARD. UNFORTUNATELY WHEN YOU ARE A ONE CAR FAMILY YOU CANNOT JUST SET YOUR CAR ASIDE AND NOT GO TO WORK OR OTHER NECESSARY PLACES. I DO NOT UNDERSTAND WHY AFTER AT LEAST 2 YRS OF COMPLAINTS ON THIS ISSUE IT HAS NOT BEEN TAKEN CARE OF SO FAR. SOMEONE WILL, IF THEY HAVE NOT ALREADY BE SERIOUSLY INJURED OR KILLED DUE TO THIS PROBLEM FORD AND OTHERS ARE DEFINITELY AWARE OF THIS ISSUE SINCE IT CANNOT BE REPAIRED DUE TO NO PART. THESE CARS NEED TO BE RECALLED IMMEDIATELY,

07/15/2013
Components: ENGINE
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG3AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH AND MY CAR STALLED. THE WRENCH SYMBOL LIT UP AND MY CHECK ENGINE LIGHT CAME ON. I PULLED OVER, SHUT THE ENGINE OFF, AND STARTED IT AGAIN. IT HAPPENED AGAIN ABOUT 5 MINUTES LATER, AND HAS CONTINUED TO HAPPEN SEVERAL TIMES.

07/15/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

THREE TIMES, THE CAR HESITATED AND NEARLY STALLED, THEN WOULD NOT ACCELERATE NORMALLY. IT WAS STOPPED AND RESTARTED AND WAS ABLE TO BE DRIVEN HOME BUT TRAFFIC WAS DISRUPTED ON A MAJOR THOROUGHFARE AND VERY SCARY. WHEN WE TOOK IT TO THE DEALER, THEY SAID IT WAS A THROTTLE BODY PROBLEM AND WAS UNSAFE TO BE DRIVEN HOME. UNFORTUNATELY PARTS ARE BACK ORDERED AND WE ARE WITHOUT A VEHICLE BECAUSE THEY SAID IT IS UNSAFE TO DRIVE, AS IS. *TR

07/15/2013
Components: POWER TRAIN
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

I WAS TRAVELING DOWN THE HIGHWAY ON CRUISE CONTROL AT 70 MPH. THE CAR MADE A SUDDEN JERK, AND THEN THE CHECK ENGINE LIGHT AND A YELLOW WRENCH LIGHT CAME ON, WITH NO POWER OR ACCELERATION WHEN I STEPPED ON THE GAS. I COASTED TO THE SIDE OF THE HIGHWAY, AND WHEN I CAME TO A COMPLETE STOP, THE CAR SHOOK ROUGHLY AND I TURNED IT OFF. A FEW MINUTES LATER, I RESTARTED AND EVERYTHING SEEMED FINE. FOR THE NEXT FEW DAYS THE SAME THING WOULD HAPPEN AT VARIOUS SPEEDS, AND IT GO TO THE POINT WHERE I NO LONGER FELT SAFE DRIVING THE CAR. LUCKILY FOR ME, THERE WERE NO ACCIDENTS AND NO ONE GOT HURT, BUT THIS PROBLEM SEEMS TO BE HAPPENING WITH ALOT OF OTHERS, SO PEOPLE ARE AT RISK WITHOUT REALIZING IT. ONE OF THE REASONS I CHOSE THE FUSION FOR MY FAMILY WAS BECAUSE IT WAS MARKETED AS SAFE AND RELIABLE. SO FAR THE CAR HAS PROVED TO BE NEITHER. *TR

07/15/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

2010 FORD FUSION: GOING DOWN THE FREEWAY AT 70 AND THEN ALL OF A SUDDEN STARTED LOSING POWER, NO ACCELERATION AND DOWN TO 55 AT WHICH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE IT DIED. I LET IT SIT A COUPLE OF MINUTES AND TRIED TO START IT - STARTED FINE. THE FORD GARAGE PUT IT ON THE DIAGNOSTIC MACHINE BUT I WAS TOLD BECAUSE THE CHECK ENGINE LIGHT DID NOT COME ON THERE WAS NO MEMORY TO SHOW WHAT MAY HAVE HAPPENED. IT RAN FINE FOR ABOUT TWO WEEKS AND THEN THE SAME THING HAPPENED. TOOK IT BACK TO FORD - BUT WAS TOLD AGAIN - NOTHING THEY COULD DO BECAUSE THE DIAGNOSTIC DOES NOT SHOW WHAT THE PROBLEM IS. AFTER MY OWN RESEARCH ON THE WEB I HAVE FOUND THAT THIS IS PROBABLY A PROBLEM WITH THE THROTTLE BODY ASSEMBLY AND THAT FORD KNOWS ABOUT - BUT MY LOCAL GARAGE DOES NOT WANT TO FIX IT WITHOUT KNOWING FOR SURE THAT IS THE PROBLEM. I FEEL VERY UNSAFE IN THIS VEHICLE - MAYBE THE NEXT TIME I WILL NOT BE ABLE TO GET OFF THE FREEWAY/ROAD BEFORE IT COMPLETELY STALLS. *TR

07/14/2013
Components: POWER TRAIN
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

AFTER ENTERING THE HIGHWAY GOING DOWN AN ONRAMP, REACHED ABOUT 55 MPH AND SUDDENLY POWER CUT OUT. CAR WAS IN DRIVE, YET I COULD REV ENGINE LIKE IT WAS IN NEUTRAL. ORANGE WRENCH WARNING LIGHT APPEARED AND I WAS ABLE TO TURN ON HAZARD LIGHTS AND PULL OVER TO SIDE OF THE HIGHWAY. TURNED THE CAR OFF AND RESTARTED AND WARNING LIGHT WAS GONE. THE NEXT DAY ON THE FREEWAY TRAVELING AT ABOUT 60 MPH THE CAR SUDDENLY REPEATED ALTHOUGH NOW WAS NO LONGER IN NEUTRAL, POWER DIED. AGAIN ABLE TO PULL OVER AND RESTART. THIS MORNING (3RD TIME IN 4 DAYS) THE CAR REPEATED THE PROBLEM TURNING INTO A STORE STALLING AT ABOUT 20 MPH. *TR

07/14/2013
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS TRAVELING DOWN THE FREEWAY WHEN THE WRENCH LIGHT APPEARED ON MY DASH WITHOUT WARNING AND ALL THROTTLE CONTROL WAS LOST. I PULLED TO THE SIDE AND RESTARTED THE CAR. ALL LIGHTS WENT OFF AND THE CAR DROVE NORMALLY FOR LESS THAN A 1/2 MILE WHEN IT HAPPENED AGAIN. THE WRENCH LIGHT REAPPEARED, THROTTLE WAS LOST AND THE CAR BEGAN TO SHAKE AS IT SHOWED DOWN. PULLED OFF AND RESTARTED AGAIN. SAME THING HAPPENED JUST A FEW YARDS DOWN THE ROAD, EXCEPT NOW THE CEL LIT UP AS WELL. PULLED TO THE SIDE AGAIN--CAR SHOOK VIOLENTLY AS IT SLOWED. HAD TO GET TOWED TO THE DEALER. HAD THE FREEWAY BEEN BUSIER I PROBABLY WOULD HAVE BEEN REAR-ENDED. *TR

07/14/2013
Components: STRUCTURE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC1AR******
Summary

A CRACK APPEARED ON THE DRIVER SIDE DOOR INTERIOR HANDLE. THE DOOR WOULD NOT LOCK. DOOR CAN BE OPENED AT HIGH SPEED AND CAN ALSO BE OPENED WHEN LOCKED WITH THE KEY FOB. I AM CONCERNED THE LATCH HANDLE WILL BREAK AND I WILL NOT BE ABLE TO OPEN THE DOOR FROM THE INSIDE. THE CAR CANNOT BE SECURED AGAINST POTENTIAL THEFT. THIS IS A SERIOUS MANUFACTURING ISSUE AND COULD BE EASILY CORRECTED THROUGH A RECALL. *TR

07/13/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING MY CAR LOST ALL ACCELERATION. THE WRENCH LIGHT CAME ON AND THE CHECK ENGINE LIGHT CAME ON. I HAD TO QUICKLY PULL OVER TO AVOID TRAFFIC COMING UP FROM BEHIND ME. I SAT ON THE SIDE OF THE ROAD TURNED THE CAR OFF AND WAITED A COUPLE OF MINUTES BEFORE TURNING IT BACK ON. THIS RESET THE GAUGES AND I COULD BEGIN DRIVING HOME (LESS THAN A MILE AWAY). ON THE WAY HOME IT HAPPENED AGAIN. CALLED MY FORD DEALERSHIP, VETERANS FORD IN TAMPA, FL. I SPOKE WITH A SERVICE ADVISOR NAMED [XXX], WHO THROUGH MY DESCRIPTION OF THE SYMPTOMS SAID THAT IT IS THE THROTTLE BODY. THEY HAD JUST FIXED THREE FUSIONS THAT VERY DAY WITH THE SAME PROBLEM. HE SAID IT IS A KNOW ISSUE WITH THE 2010 FUSION MODEL AND THEY FIX MANY OF THESE. SEEMS TO ME THAT FORD SHOULD REALIZE THEIR IS A WIDE SPREAD ISSUE WITH THIS PART AND IT IS UNSAFE. THIS SHOULD BE A RECALLED PART IN MY OPINION AS IT IS NOW GOING TO COST ME BETWEEN 400-700 DOLLARS TO REPAIR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/13/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

PUSHED ACCELERATOR WITH NO RESPONSE ABOVE IDLE. *TR

07/13/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

VEHICLE JUST WENT LIMP!! I WAS COMING TO A STOP AT A LIGHT AND LOST ALL POWER. TURNED THE VEHICLE OFF AND RESTARTED, IT WORKED JUST FINE. *TR

07/12/2013
Components: POWER TRAIN
Incident Date: 12/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

I WAS CRUISING ALONG ABOUT 65MPH ON I-89 ON A SLIGHT UPHILL GRADE WHEN ENGINE SUDDENLY MISFIRED A LITTLE THEN RAPIDLY LOST POWER. THE LITTLE YELLOW WRENCH ICON WAS ON IN THE INSTRUMENT PANEL.I HAD TO PULL OVER ON THE SHOULDER WITHOUT GETTING NAILED FROM BEHIND. THE ENGINE WAS STILL IDLING BUT NOT SMOOTHLY. I COULD PUSH THE ACCELERATOR TO THE FLOOR BUT IT JUST CONTINUED TO IDLE A LITTLE ROUGHLY. I THEN TURNED OFF THE IGNITION AND WAITED WONDERING IF IT WOULD START AND WHEN I TRIED IT THE ENGINE STARTED, BUT THE IDLE WAS A LITTLE ROUGH AND THE RPM'S WENT UP A BIT THEN SMOOTHED OUT AND RAN NORMAL AND THE WRENCH ICON WENT OFF. IT WAS DRIVEN FOR SEVERAL WEEKS WITHOUT A REPEAT BUT THEN DID IT AGAIN. IT HAS HAPPENED SEVERAL MORE TIMES SINCE UNDER A VARIETY OF DRIVING CONDITIONS AND SPEEDS. WHEN IT WAS FIRST BROUGHT TO THE DEALER THERE WAS NO CODE SHOWING IN THE COMPUTER LOG. ( I DON'T THINK THEY TRIED VERY HARD AS THEY DIDN'T EVEN LISTEN VERY WELL, STATING ON THE REPAIR ORDER THAT I SAID THE CHECK ENGINE LIGHT HAD COME ON. NO..... I SAID THE WRENCH LIGHT HAD COME ON. WHEN IT WAS BROUGHT BACK TO THE DEALER A SECOND TIME, THEY FOUND THE CULPRIT AS THE THROTTLE BODY BEING DEFECTIVE AND NEEDING TO BE REPLACED. WHEN I QUESTIONED THEM ABOUT WHAT SPECIFICALLY WAS WRONG WITH THE THROTTLE BODY, THEY PLAYED LIKE IT WAS THE FIRST ONE THEY HAD EVER SEEN GO BAD AND IT WAS SOME BIG MYSTERY. AFTERWARD, I SPENT A GRAND TOTAL OF ABOUT TWO MINUTES ON THE INTERNET AND FOUND DOZENS OF PAGE REFERENCES ABOUT FORD FUSION THROTTLE BODY FAILURES ALONE, SOME WITH HUNDREDS ACCOUNTS WRITTEN BY OWNERS WHO HAD THE SAME RECURRING PROBLEM. I WILL GO OUT ON A LIMB HERE AND SAY THIS SEEMS TO BE A WIDESPREAD PROBLEM AS IT IS ALSO BEING REPORTED IN SEVERAL OTHER FORD MODELS AND IS OBVIOUSLY, IN MY HUMBLE OPINION, A GRAVE SAFETY ISSUE. *TR

07/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

LOST POWER WHILE DRIVING ON FREEWAY. ENGINE WOULD ONLY IDLE, VERY ROUGH. WRENCH SYMBOL LIT. SHUT CAR OFF, OPENED/CLOSED DOOR AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURE OCCURRED SEVERAL MORE TIMES WHILE DRIVING HOME ON FREEWAY AND AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR

07/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

DRIVING IN HEAVY TRAFFIC THE CAR LOST POWER GOING UP A HILL, AS IF THE GAS PEDAL HAD BEEN DISCONNECTED. LUCKILY I WAS ABLE TO AVOID BEING HIT AND PULLED OUT OF THE WAY. AFTER A FEW MINUTES THE CAR DID START AGAIN BUT THE SHIFTING IS STRANGE AND IT DIES A LOT. I CALLED FORD DEALERSHIP AND THEY STATED IT WAS PROBABLY THE THROTTLE BODY AS THEY HAD BEEN REPLACING THEM LEFT AND RIGHT. THIS WOULD NOT BE COVERED BY ANY WARRANTY AND WOULD COST AROUND $500. I THEN HAD A PRIVATE MECHANIC LOOK AT IT. HE DROVE IT AROUND AND THE CAR DIED ON HIM 3 TIMES IN THIS ONE TRIP. SO AFTER CHECKING...HE CONFIRMED IT IS THE THROTTLE BODY BUT THE PART IS ON A NATIONAL BACK ORDER AND WOULD TAKE UP TO 6 WEEKS. THE MANAGER OF THE SERVICE DEPARTMENT AT THE FORD DEALERSHIP IS VERY AWARE OF THE PROBLEM WITH THE FUSIONS AND ADVISED ME TO CONTACT FORD CORPORATE. I DID AND THEIR RESPONSE TO THE PROBLEM WAS "WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED YOU.WE HIGHLY RECOMMEND THAT YOUR VEHICLE BE INSPECTED BY YOUR SERVICING FORD DEALERSHIP TO DETERMINE THE CAUSE OF ANY SYMPTOMS YOUR VEHICLE MAY BE EXPERIENCING. THEY HAVE FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO HELP DIAGNOSE YOUR VEHICLE." RIGHT, MORE MONEY FOR THEM. SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS HURT IN AN ACCIDENT. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. IT'S OBVIOUS BY THE NATIONAL BACK ORDER THAT THERE IS A PROBLEM SOMEWHERE. *TR

07/12/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

CAR ENGINE UNEXPECTEDLY JERKED AND RPMS LOCKED AT 1000 NO MATTER WHAT WAS DONE WITH GAS PEDAL. DID NOT RECOVER UNTIL TURNED OFF AND THEN ON. REPEATED OVER THE NEXT SEVERAL DAYS. ALSO ENGINE WOULD STALL WHEN TRYING TO IDLE. RESOLUTION WAS REPLACEMENT OF FAULTY THROTTLE BODY ASSEMBLY. *TR

07/12/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGAXAR******
Summary

WHILE DRIVING THE CAR LOSES POWER WRENCH LIGHT COMES ON AND THE CAR WILL NOT GO. IT WILL DIE AS U COAST OVER TO THE SIDE OF THE ROAD HOPING THE WHOLE TIME THE PERSON BEHIND YOU IS NOT GOING TO REAREND YOU. THIS WAS VERY DANGEROUS. I TOOK IT TO MY LOCAL FORD DEALERSHIP AND WAS ADVISED THAT THE THROTTLE ACTUATOR CONTROL WAS STRUCK OPEN THEY COULD TRY CLEANING IT AND RESET CODES OR I COULD PURCHASE A NEW THROTTLE CONTROL. THE TECHNICIAN ADVISED ME THAT CLEANING THEM USING FIXES THE PROBLEM AND THR THROTTLE CONTROL PART WOULD BE ON BACK ORDER AND DID NOT KNOW WHEN THEY COULD GET IT. I ASKED WHAT IF IT DOESNT FIX THE PROBLEM HOW MUCH MONEY AM I OUT AND THEN HAVE TO BUY A THROTTLE CONTROL. I FEEL THIS IS A PROBLEM FORD SHOULD BE FIXING WHEN I CAN GOOGLE IT AND THERE IS A KNOWN PROBLEM. *TR

07/11/2013
Components: ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA9AR******
Summary

AS I WAS DRIVING ON THE HWY, THE CAR WOULD NOT ACCELERATE AND DIED, EXCEPT THE POWER WAS STILL ON. I WAS UNABLE TO ACCELERATE AND HAD TO PUT MY FLASHERS ON AND PULL OVER, ALTHOUGH THIS HWY DOESN'T HAVE A SHOULDER, JUST A GRASS MEDIAN. THERE IS A CURB SO I WAS STILL FORCED TO JUST COME TO A STOP IN THE MIDDLE OF THE HWY BUT LUCKILY I WAS ABLE TO GET IN THE LEFT LANE. AS THE CAR COMES TO A STOP, IT SHAKES. I HAVE TO TURN POWER OFF BY TURNING KEY, THEN TURN KEY TO START CAR AGAIN. IT TURNS OVER A COUPLE TIMES, THEN STARTS AND I'M ABLE TO DRIVE AGAIN. IT DID THIS AGAIN 2 MORE TIMES WHILE DRIVING THAT SAME EVENING. THE NEXT DAY, NOTHING, THEN THE THIRD DAY, SAME THING. NOW THE CHECK ENGINE LIGHT IS ON AND REMAINS. OF COURSE WHEN THIS HAPPENED EACH TIME, I WAS ON THE HWY AND HAD MY KIDS IN THE BACK SEAT, AGES 7 AND 9. I MOSTLY FEARED NOT BEING ABLE TO START THE CAR AGAIN AS I WAS UNAWARE OF WHAT THE ISSUE WAS AT FIRST. AFTER RESEARCH AND USING A DIAGNOSTIC TOOL, I HAVE LEARNED IT IS THE THROTTLE BODY. PLEASE PROVIDE RECALL INSTRUCTIONS SO THAT I MAY BE ABLE TO GET THIS REPAIRED AT NO COST TO ME ASAP. THANK YOU. *TR

07/11/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING CAR APPROX. 50 TO 60 MILES AN HOUR, ENGINE JUST STOPS, NO ACCELERATOR PEDAL PRESSURE. WRENCH LIGHT COMES ON(FORD OWNERS MANUAL SHOWS IT TO BE THROTTLE BODY/DRIVE-TRAIN). THIS HAS HAPPENED SEVERAL TIMES PREVIOUS TO YESTERDAY'S OCCURRENCE. WE BROUGHT THE CAR FROM DRIVETIME AND TOOK IT TO THEIR MECHANIC AND HE SAID HE COULD NOT FIND A STORED CODE, WAS I DO NOT BELIEVE TO BE TRUE. AFTER SEARCHING ONLINE CONCERNING SOME INCIDENT, WE NOTICED THAT OWNERS OF THE SAME MODEL CAR HAVE HAD THE SAME PROBLEM. VERY DANGEROUS WHILE TRAVELING AND THE CAR JUST QUITS. APPARENTLY FORD KNOWS ABOUT BECAUSE A CAR A LOCAL DEALER AND THE PARTS DEPARTMENT HAS PARTS ON BACK ORDER. YESTERDAY, 7/10 THE CHECK ENGINE LIGHT CAME ON AND THE CODE WAS P2112(THROTTLE BODY STUCK CLOSED). SOMETHING NEEDS TO BE DONE ABOUT THIS PROBLEM. THANKS FOR YOUR TIME. *TR

07/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

THE MORNING OF JULY 8, 2013 I WAS DRIVING AT APPROXIMATELY 70 MPH ON A MAJOR INTERSTATE (WITH CONSTRUCTION) WHEN MY CAR STALLED. MY CHECK ENGINE LIGHT WAS FLASHING AND THE THROTTLE CONTROL/TRANSMISSION WRENCH FLASHING. I AT LEAST HAD ENOUGH MOMENTUM TO GO ABOUT 100 FEET TO WHERE THERE WAS A SHOULDER THAT THEY WERE NOT DOING CONSTRUCTION ON. I ENDED UP SHUTTING MY CAR OFF AND WAITING A FEW SECONDS. I THEN TURNED MY CAR BACK ON TO SEE IF IT STILL HAD THE PROBLEM. EVERYTHING APPEARED TO BE WORKING FINE. I ENDED UP GETTING BACK ON THE INTERSTATE AND ABOUT 5 MILES DOWN IT HAPPEN TO DO THE SAME THING. AT THIS POINT I GOT OFF THE FREEWAY ' SHUT MY CAR OFF AGAIN. THIS TIME I TURNED MY CAR BACK ON AND MY CHECK ENGINE LIGHT WAS STILL FLASHING. I WAS ABOUT ONE MILE FROM A FORD DEALERSHIP. I TOOK IT THERE AND FOUND OUT THAT IT WAS THROTTLE BODY. THE PART IS ON BACK ORDER AND THE DEALER SHIP WILL NOT RECEIVE THE PART FOR 7 TO 10 BUSINESS DAYS. THIS DOESN'T INCLUDE THE DAYS THAT IT IS GOING TO TAKE THEM TO INSTALL THE PART. I AM NERVOUS TO DRIVE MY CAR EVEN AFTER THIS PART IS FIXED. I WAS DRIVING AT 70 MPH AND COULD OF EASILY GOT INTO AN ACCIDENT WITH ALL THE CONSTRUCTION THAT WAS GOING AROUND. I HOPE THAT FORD TAKES THESE COMPLAINTS SERIOUS AND TAKES SOME ACTION. SOMEONE CAN GET SERIOUSLY HURT WITH THIS ISSUE AND I HOPE IT DOESN'T TAKE THAT FOR FORD TO TAKE ACTION! *TR

07/11/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

DRIVING ALONG ON A LOCAL ROAD (35 MPH) THE CAR SUDDENLY LOST MOST OF IT'S POWER AND STARTED SHAKING. I WAS ABLE TO COAST TO A GAS STATION AND GET A TOW TO MY DEALERSHIP...THEY TELL ME IT'S THE THROTTLE CONTROL AND WILL COST ABOUT $500. GOING ONLINE TO FIND OUT MORE INFORMATION ABOUT THIS I SEE THERE ARE SEVERAL THOUSAND COMPLAINTS ABOUT THE SAME ISSUE IN THIS MODEL. THE SEVERITY OF THIS TYPE OF BREAKDOWN (SOME PEOPLE WERE ON THE HIGHWAY) AND WITH NO WARNING WHATSOEVER MAKES THIS A VERY IMPORTANT ISSUE TO BE DEALT WITH. I WAS LUCKY, BUT AM STILL OUT $500. *TR

07/11/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6BR******
Summary

I WAS DRIVING ON A CROWDED HIGHWAY AT THE SPEED LIMIT OF 55 WHEN THE ENGINE SLOWED DOWN AND DID NOT RESPOND TO THE GAS PEDAL. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. AFTER SEVERAL MINUTES I WAS ABLE TO RESTART THE CAR. THE SITUATION WAS VERY DANGEROUS. THIS WAS THE THIRD TIME THAT THE VEHICLE HAD LOST POWER. THE OTHER TWO TIMES I WAS JUST STARTING FROM A TRAFFIC LIGHT SO IT WAS NOT AS DANGEROUS. THE DEALER REPLACED THE THROTTLE BODY TO RESOLVE THE PROBLEM. IT DEFINITELY DID NOT SEEM LIKE THIS WAS THE FIRST TIME THE DEALER HAD SEEN THE PROBLEM. I THINK THIS IS A SERIOUS SAFETY DEFECT IN THIS VEHICLE. *TR

07/11/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. *TR

07/11/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/29/2013
Crash: No
Fire: No
Summary

WHILE I WAS UP TO SPEED (65 MPH), THE CAR'S WRENCH LIGHT CAME ON, AND LOST POWER. ALL OF THE ELECTRICAL SYSTEMS WERE STILL FUNCTIONING, BUT THE CAR WOULD NOT ACCELERATE. I WAITED A FEW MINUTES, TRIED THE CAR AGAIN, AND IT MADE IT TO MY DESTINATION, AND WENT TROUBLE-FREE ON THE RETURN TRIP HOME. THE CAR HAD THE SAME OCCURRENCE ON MONDAY, JULY 8. AT THAT TIME, I CALLED ROADSIDE ASSISTANCE WHO CAME AND TOWED THE CAR TO THE DEALER THAT SERVICES MY CAR. I WAS TOLD THAT THE THROTTLE BODY HAD TO BE REPLACED. ESTIMATED REPAIR COST: $387.00. *TR

07/11/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG1AR******
Summary

DRIVING AT HIGHWAY SPEED, I HEARD A 'POP', AND THE CAR SUDDENLY LOST POWER. I COASTED TO THE SIDE OF THE ROAD. THE CAR IDLED ROUGHLY, BUT WOULD NOT ACCELERATE. THE 'WRENCH' WARNING ICON LIT ON THE DASH AS WELL. I TURNED THE ENGINE OFF AND TRIED TO RESTART IT. IT STARTED AND RAN CORRECTLY AFTER THAT. THIS HAS HAPPENED TWO TIMES SINCE THEN. THE DEALERSHIP REPORTED NO CODES SHOWING AFTER HOOKING IT TO THEIR COMPUTER. *TR

07/11/2013
Components: ENGINE
Incident Date: 07/10/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGES WERE 53,000. *TR

07/11/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE LOST POWER AND STALLED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED HOWEVER, THE PART NEEDED TO CORRECT THE FAILURE WAS ON BACK ORDER. THE FAILURE AND THE CURRENT MILEAGES WERE 77,063. *TR

07/11/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/11/2013
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE ROAD THE RPM, SPEEDO, TEMP GAUGES QUIT READING. THE CHIMES AND WARNINGS ALL WENT OFF AND LIGHTED UP AND STAY ON. ALL OF THE WARNING LIGHTS FLASHED CAR NEVER LOST POWER BUT LOST ALL WORKING GAUGES 4 WAYS FLASHED, AIR BAG FOR PASSENGER SIDE FLASHED. AFTER TURNING CAR OFF AND LETTING IT SIT OVER NIGHT STARTED IT UP DROVE 5 MILES DOWN THE ROAD AND IT STARTED WITH THE CHIMES AND ALL DASH LIGHT WARNINGS CAME BACK UP SHOWING 0 MILES AND FLASHING ALL DIFFERENT WARNING FLASHED IN THE WARNING DISPLAY. I DID VIDEO IT ON MY PHONE SO I COULD SHOW THE FORD GARAGE. *TR

07/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

LOSS OF POWER AT HIGHWAY SPEED. VEHICLE DECELERATED AND WOULD ONLY IDLE. WRENCH SYMBOL LIT. SHUT CAR OFF RESTARTED AND CAR WAS OK UNTIL NEXT INCIDENT. FAILURES BECAME MORE FREQUENT INCLUDING FAILURES IN RUSH HOUR HIGHWAY TRAFFIC. ADDITIONAL FAILURES OCCURRED AT SLOWER SPEED. DIAGNOSTIC AT THE DEALER WAS A THROTTLE BODY FAILURE. *TR

07/10/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

I WAS DRIVING ON A CITY STREET AND THE CAR LOST POWER. THE WRENCH LIGHT CAME ON. I GLIDED TO A PARKING LOT AND TURNED THE CAR OFF. I WAITED A MINUTE AND STARTED THE CAR AND IT SEEMED FINE. I DROVE IT A WEEK AND THE EXACT SAME THING HAPPENED. WE BROUGHT IT TO A FORD DEALER WHO HAD NO IDEA WHAT THE PROBLEM WAS. THE DIAGNOSTICS SHOWED NO RECORDINGS. THEY PERFORMED SOME MAINTENANCE AND NOW I SEE ON MY BILL A STATEMENT THAT SAYS "MAY NEED THROTTLE BODY IF CONCERN HAPPENS AGAIN" IT HAPPENED AGAIN ON THE 4TH OF JULY 2013, ON THE EXPRESSWAY GOING 70 MPH. THE CAR STOPPED ACCELERATING, THE WRENCH LIGHT CAME ON, WE WERE ABLE TO MOVE OVER TWO LANES AND GET ON THE SHOULDER. THE CAR BUCKED AND COUGHED A FEW TIMES AND WE TURNED IT OFF. WE WERE ABLE TO START AGAIN AND GO HOME, ALL OF US VISIBLY SHAKEN AND NOW VERY ANGRY AT THE DEALER. *TR

07/10/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

DRIVING ALONG AND VEHICLE GOES INTO LIMP MODE. CANNOT ACCELERATE. PULL OVER TURN OFF CAR AND RESTART. CAR STARTS UP AND RUNS FINE UNTIL IT HAPPENS AGAIN WHICH HAS HAPPENED SEVERAL TIMES NOW AND MORE FREQUENT. CAN'T AFFORD TO PAY DEALER SO I HAVE TO BUT THE PART AND INSTALL IT MYSELF. NO CODES SHOW UP JUST A WRENCH. TALKED TO THE DEALER AND THEY ARE VERY FAMILIAR WITH THE PROBLEM AND TOLD ME WHAT TO REPLACE BUT IF I TAKE IT TO THEM THEY WILL CHARGE A FEE FOR THE DIAGNOSTIC EVEN THOUGH THEY KNOW WHAT THE PROBLEM IS, THEN THEY CHARGE ANOTHER FEE FOR REPLACING THE PART. *TR

07/10/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

DURING MORNING RUSH HOUR TRAFFIC, MY 2010 FORD FUSION BEGAN TO LOSE ACCELERATION AND SHAKE VIOLENTLY WHILE I WAS TRAVELING AT APPROXIMATELY 65 MILES PER HOUR. FORTUNATELY, I WAS ALREADY IN THE FAR RIGHT TRAVEL LANE SO I COULD PUT ON MY FLASHERS AND PULL OFF THE ROAD. I CUT THE ENGINE AND WAITED FOR A FEW MINUTES. I RESTARTED THE CAR AND WAS ABLE TO GET TO MY WORKPLACE. BASED UPON MY PRELIMINARY RESEARCH, THIS APPEARS TO BE A WIDESPREAD PROBLEM THAT HAS SERIOUS SAFETY IMPLICATIONS. I STRONGLY ENCOURAGE INVESTIGATION AND STUDY OF THIS ISSUE WITH FORD TO INSTITUTE A RECALL TO RESOLVE SUCH ISSUES. *TR

07/10/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

WE WERE TRAVELING AT APPROXIMATELY 65 MILES PER HOUR WHEN THE CAR STARTED TO JERK AND THE WRENCH LIGHT CAME ON THE DASH. WE WERE UNABLE TO ACCELERATE. WE WERE IN THE MIDDLE OF TRAFFIC, ALMOST CAUSING A WRECK, AND HAD TO MAKE OUR WAY TO THE CURB TO TURN THE CAR OFF. AFTER WE STARTED IT AGAIN THE WRENCH LIGHT WENT OFF AND WE WERE ABLE TO MAKE IT BACK TO WHERE WE WERE STAYING. WE WERE OUT OF TOWN AND WE HAD TO TAKE THE CAR TO THE LOCAL DEALER IN THAT AREA. THEY SAID IT WAS PROBABLY THE THROTTLE BODY SENSOR AND THAT MOST OF THE 2010 FORD FUSIONS HAD THIS SAME PROBLEM AND THAT PART WAS ON BACK ORDER. WE WERE IN SOUTH CAROLINA AT THE TIME AND HAD TO MAKE IT BACK TO VIRGINIA. THE ENGINE LIGHT ALSO CAME ON AND WE TOOK IT TO ADVANCE AUTO WHERE THE CODE P2111 SHOWED UP AS THE ERROR WHICH IS THE THROTTLE BODY SENSOR. WE HAVE AN APPOINTMENT TO TAKE THE CAR TO THE DEALERSHIP LATER THIS WEEK FOR THIS PROBLEM, BUT WE CANNOT DRIVE OUR CAR NOW. I CALLED FORD TODAY AND WAS INFORMED BY CUSTOMER SERVICE THAT THIS IS NOT A RECALL AS OF NOW. THIS IS GOING TO GET SOMEONE KILLED. THIS IS VERY DANGEROUS BECAUSE YOU CANNOT ACCELERATE. AFTER RESEARCHING ON THE INTERNET THIS IS A PROBLEM WITH MOST 2010 FORD FUSIONS AND FEEL THIS SHOULD BE A RECALL BY THE FORD MOTOR COMPANY. *TR

07/10/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WHILE DRIVING IN CITY TRAFFIC VEHICLE SUDDENLY SEEMED TO LOSE DRIVE POWER. WRENCH LITE CAME ON AS I TRIED MY BEST TO MOVE OUT OF HARMS WAY.DOWNTOWN TRAFFIC IS DANGEROUS ENOUGH WITHOUT THIS EXCITING VEHICLE FAILURE. UPON FURTHER RESEARCH IT APPEARS THIS IS THE LIMP-HOME MODE WHICH ONE ENCOUNTERS WHEN A THROTTLE BODY HAS MALFUNCTIONED. I FIND IT HARD TO BELIEVE THAT FORD HAS NOT NOTIFIED OWNERS OF THIS DANGEROUS SITUATION. IT IS CLEAR UPON INTERNET RESEARCH THAT THIS IS OCCURRING FAR TOO OFTEN. WHEN MY FORD SERVICE REP TOLD ME THAT THIS WAS NOT COVERED UNDER WARRANTY ON MY 37 MONTH OLD CAR I LEFT IN DISGUST. I THEN HAD THE THROTTLE BODY REPLACED BY A REPUTABLE REPAIR SHOP FOR THE SUM OF $350. I TRUST NHTSA WILL FIND THAT THIS IS A REAL DANGER AND INSIST UPON A RECALL OR INFORMATION NOTICE TO ALL OWNERS. I CAN'T BELIEVE FORD HASN'T DONE THIS ON THEIR OWN ACCORD. *TR

07/09/2013
Components: ENGINE
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE DECELERATED. THE FAILURE OCCURRED THREE DIFFERENT TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TR

07/09/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 55 MPH WITHOUT WARNING. THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES; HOWEVER, THE VEHICLE REGAINED SOME ACCELERATION AFTER IT WAS RESTARTED, BUT CONTINUED TO STALL DURING ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE THROTTLE BODY SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000 AND THE CURRENT MILEAGE WAS 64,000.

07/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

I WAS STOPPED AT A LIGHT WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION THE CAR ACTED LIKE IT WAS GETTING NO GAS. IT WAS A RAINY DAY AND I ASSUMED THE UNDERCARRIAGE HAD GOTTEN IT WET. I STUTTERED THROUGH THE INTERSECTION AND WAS ABLE TO PULL THE CAR OVER AND STOP THE CAR. AFTER SITTING FOR 5 MINUTES I WAS ABLE TO RESTART THE CAR AND GET OFF THE ROAD INTO A PARKING LOT. I THEN LET IT SIT FOR AN HOUR AND WAS ABLE TO MAKE IT HOME THE 10 MILES WITHOUT INCIDENT. I DROVE THE CAR FOR 2 MORE DAYS WITHOUT INCIDENT, THEN ON 7-5-2013 DURING A 30 MILE TRIP IT DID THE SAME THING. STOPPED AT A LIGHT AND SUDDENLY THE CAR ACTED LIKE IT COULD GET NO GAS. WE PARKED IT FOR AN HOUR AND MADE IT HOME. THE FOLLOWING DAY WHEN TRYING TO TAKE IT TO THE DEALER, CAR WOULD SPEED UP AND SLOW DOWN ON A SIDESTREET! WAS A SCARY 2 MILE DRIVE TO THE DEALERSHIP. AFTER 9 HOURS THEY FIGURED OUT IT WAS THE "THROTTLE ARM". AFTER THE DIAGNOSIS I FIND THAT THIS IS A COMMON ISSUE WITH MY 3 YEAR OLD CAR. I BOUGHT THE CAR NEW, AND HAVING TO SPEND $427 TO GET THIS FIXED IS RIDICULOUS. THERE SHOULD BE A RECALL ON THIS PART. *TR

07/09/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION AT AROUND 25 MPH, THE VEHICLE STALLED WHILE IN MOTION AND I COULD NOT ACCELERATE. THE WRENCH WARNING LIGHT ALSO CAME ON. LUCKILY, I MANAGED TO GET MY VEHICLE SAFELY TO THE SIDE OF THE ROAD, AND WHEN I PLACED IT IN PARK, THE CAR STARTED TO SHUDDER. I TURNED THE CAR OFF, AND WHEN I RE-STARTED IT, THE WARNING LIGHT WAS GONE AND THE CAR WAS OPERATING NORMALLY. I AM VERY LUCKY THAT THE STALL DID NOT OCCUR ON THE HIGHWAY AT A FASTER SPEED. A CO-WORKER OF MINE ALSO HAS A 2010 FORD FUSION AND HAD THIS SAME ISSUE A FEW MONTHS AGO. *TR

07/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AS I WAS DRIVING THE CAR THE ENGINE LOST POWER AND THE CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON THIS HAPPENED AT LEAST 10 TIMES IN A 24 MILE DRIVE (TO AND FROM WORK) AUTO ZONE SAYS IT IS THE THROTTLE BODY STICKING. I WENT TO CARCOMPLAINTS.COM AND MY CAR IS NOT THE ONLY 2010 FUSION EXPERIENCING THIS ISSUE I FEEL FORD NEEDS TO RECALL THESE VEHICLES AND FIX THE THROTTLE BODY BEFORE SOMEONE GETS KILLED. *TR

07/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED WITH THE ILLUMINATION OF THE MAINTENANCE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR

07/09/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A REDUCTION IN ENGINE POWER WITH THE ILLUMINATION OF THE POWER STEERING WARNING INDICATOR. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

07/09/2013
Components: POWER TRAIN
Incident Date: 12/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING DOWN THE ROAD, LOST COMPLETE POWER AND STEERING, WRENCH CAME ON DASHBOARD LIGHT, STRUGGLED TO PULL OVER. TOLD NOTHING SHOWED ON COMPUTER- THOUGHT LIKELY THROTTLE BODY. REPAIRED- NOT COVERED UNDER 60K DRIVE TRAIN WARRANTY. TODAY 7/9/13, WENT TO START PARKED CAR- ROLLED FORWARD WHEN IN PARK AND RELEASED EMERGENCY BRAKE. PUT BRAKE BACK ON , WOULD NOT START. TOWED- TOLD TRANSMISSION LINKAGE ISSUE AND WOULD REQUIRE 3-4 HOURS OF INVESTIGATION TO DIAGNOSE AS NOTHING AGAIN SHOWED ON COMPUTER. CAR W/ 59,200 MILES- AGAIN THEY NOTED MAY AGAIN BE THROTTLE BODY. *TR

07/09/2013
Components: ENGINE
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TRAVELING IN CENTER LANE OF FIVE LANE EXPRESSWAY, I-85 IN ATLANTA. CAR SUDDENLY LOST POWER AND STARTING SHAKING, DRIFTED OVER THROUGH TRAFFIC TO CURB AND SHUT OFF. THERE WERE MULTIPLE WARNING LIGHTS ON BUT WHEN I CRANKED IT UP IT RAN OK AGAIN FOR SEVERAL MILES THEN DID IT AGAIN. THIS HAPPENED A TOTAL OF FOUR TIMES ON MY 38 MILE COMMUTE HOME. *TR

07/08/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

WHILE DRIVING AT 45MPH LOST THROTTLE CONTROL. GAS PEDAL HAD NO RESPONSE. WAS ABLE TO COAST TO SIDE OF HIGHWAY. THE "WRENCH LIGHT" CAME ON THE INSTRUMENT PANEL. I RESTARTED THE VEHICLE AND THE THROTTLE WAS RESPONSIVE, DOVE APPROX 1/4 MILE AND THE SAME SITUATION OCCURRED; HOWEVER, THIS TIME THE CHECK ENGINE AND WRENCH LIGHTS WERE ILLUMINATED. TURNED VEHICLE OFF AND ON AND WARNING LIGHTS RESET AND I HAD THROTTLE CONTROL. DROVE APPROX 1000 FEET AND LOST THROTTLE CONTROL AGAIN; HOWEVER, THIS TIME I WAS MAKING A TURN THROUGH AN INTERSECTION. I WAS ABLE TO COAST THROUGH THE INTERSECTION AND OFF THE HIGHWAY ONTO THE SHOULDER OF THE ROAD. THE CHECK ENGINE AND THROTTLE CONTROL/TRANSMISSION(WRENCH) LIGHTS WERE ILLUMINATED. AT THIS POINT I HAD THE VEHICLE TOWED TO THE DEALER. *TR

07/08/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

ENGINE APPEARED TO CUT OUT AT 2 DIFFERENT INSTANCES TODAY. FIRST TIME WAS WHEN TURNING RIGHT OUT OF THE NEIGHBORHOOD AND THE 2ND TIME WAS WHEN MERGING WITH TRAFFIC. IN BOTH CASES, THE CAR LOST ALL POWER AND DID NOT SEEM TO EVEN COAST WELL. I HAD A BLINKING WRENCH ON THE DASH AND WAS LUCKY TO HAVE NOT BEEN IN AN ACCIDENT. CAR WAS ABLE TO RESTART AFTER PULLING TO THE SIDE OF THE ROAD AND PUTTING IT INTO PARK. THIS HAS BEEN A SPORADIC ONGOING ISSUE FOR THE LAST FEW WEEKS AND WILL EVENTUALLY CAUSE AN ACCIDENT UNLESS IT IS FIXED. *TR

07/08/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

WE LOST ALL ACCELERATION WHILE PULLING OUT OF THE STORE PARKING LOT. WE TURNED OFF THE CAR,STARTED IT UP AGAIN AND IT DID THE SAME THING WHILE TURNING LEFT INTO OUR NEIGHBORHOOD. LUCKILY NO TRAFFIC BEHIND OR ONCOMING WHILE MAKING THESE LEFT TURNS. WE GOT IT TO THE DEALER AND THEY SAID IT WAS THE THROTTLE BODY, NOT UNDER WARRANTY, NOT ON RECALL, ADVISED AGAINST DRIVING OUR CAR, DID NOT HAVE A CAR FOR US TO DRIVE, WOULD NOT PAY FOR A RENTAL, AND THE PART WAS ON NATIONWIDE BACK ORDER FOR A MONTH! WE CALLED FORD CUSTOMER SERVICE TOLD THEM OUR SITUATION (MY WIFE IS SIX MONTHS PREGNANT WITHOUT A VEHICLE FOR A MONTH). THEY AGREED TO PAY FOR A RENTAL CAR AND PUT US ON AN EXPEDITED LIST. HOWEVER, WE HAVE YET TO HEAR WHEN THAT PART IS COMING IN. *TR

07/07/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

WHILE DRIVING IN HEAVY TRAFFIC THE CAR SUDDENLY LOST POWER, I PULLED THE CAR OVER TO GET OUT OF THE TRAFFIC. I CAME TO A STOP TURNED THE ENGINE OFF LET IT SIT FOR APPROXIMATELY 10 MINUTES. I RESTARTED THE ENGINE IT SEEMED FINE, I ATTEMPTED TO RETURN HOME BUT EXPERIENCED THE SAME PROBLEM TWICE ON MY WAY HOME. I CALLED THE DEALER TO BRING THE CAR IN REGARDING THE PROBLEM. I DESCRIBED THE PROBLEM TO THE SERVICE ADVISOR, HE SEEMED TO KNOW IMMEDIATELY WHAT IS CAUSING THE PROBLEM. $575.00 LATER I'M BACK ON THE ROAD. LESS THAN 4,000 OUT OF WARRANTY AND THIS HAPPENS, IT SEEMS A COMMON OCCURRENCE WITH OTHER FUSIONS. *TR

07/07/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

ENGINE WRENCH LIGHT COMES ON, CAR WILL NOT MAINTAIN SPEED, ENGINE DROPS TO ROUGH IDLE, ACCELERATOR IS UNRESPONSIVE. CAR MUST BE STOPPED, WITH TRANS MISSION IN PARK, TURNED OFF AND RESTARTED. IT HAS DONE THIS 9 TIMES IN THE LAST DAY AND A HALF ... ONCE WHILE TURNING ACROSS TRAFFIC. THIS PUTS MY LIFE AND PASSENGER'S LIVES AT JEOPARDY. *TR

07/06/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

I STARTED TO PULL INTO AN INTERSECTION AFTER GETTING THE GREEN LIGHT AND THE CAR SUDDENLY LOST ACCELERATION. I LET OFF THE GAS AND TRIED AGAIN AND THE CAR VIBRATED A LITTLE AND ROLLED TO A STOP IN THE MIDDLE OF THE INTERSECTION. I PUT IT IN PARK AND TURNED IT OFF AND BACK ON AND IT STARTED AND PULLED AWAY ANOTHER 50 FEET BEFORE IT HAPPENED AGAIN. I WAS ABLE TO COAST OUT OF THE WAY OF TRAFFIC. IT WAS TOWED TO A FORD DEALER AND THEY REPLACED THE THROTTLE BODY THE NEXT DAY. AFTER LEAVING THE SHOP IT HAD ONE JOLT DURING ACCELERATION BUT NO FURTHER ISSUE THAT DAY. THE FOLLOWING MORNING I TRIED TO START THE CAR AND IT HAD NO ELECTRICAL POWER AT ALL. THEY STILL DON?T KNOW WHAT THE ISSUE IS. *TR

07/06/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2013
Crash: No
Fire: No
Summary

I WAS MERGING ONTO A HIGHWAY FROM ANOTHER HIGHWAY. I WAS TRAVELING AT APPROXIMATELY 65 MPH SO I COULD MERGE INTO FLOWING TRAFFIC. I WAS ABOUT TO MERGE INTO THE TWO LANES ON MY RIGHT AS THE TWO LANES I WAS COMING FROM WERE ENDING. AS I WAS ABOUT TO MERGE INTO THE LANE ON MY RIGHT MY VEHICLE LOST POWER AND COULD NOT ACCELERATE. THE SERVICE LIGHT CAME ON. I STAYED IN MY LANE WHICH WAS QUICKLY COMING TO AN END. I PUT ON MY 4 WAY FLASHERS TO ALERT THE OTHER CARS I HAD AN ISSUE. I STAYED LEFT UNTIL I NOTICED THE CARS ON MY RIGHT WERE AWARE THAT I NEEDED TO GET OVER TO THE SHOULDER ON THE RIGHT SIDE OF THE ROAD. I PULLED OFF THE ROAD AND CAME TO A STOP. THE CAR FELT AS IF IT WAS SHUTTERING. I TURNED THE CAR OFF AND WAITED FOR A FEW MINUTES AND THEN TURNED THE CAR BACK ON. THE SERVICE LIGHT WAS NOW OFF AND THE SHUTTERING WAS GONE. WHEN I TOOK MY VEHICLE TO MY MECHANIC IT DID NOT GIVE ANY CODES. SINCE THEN IT HAS HAPPENED FOUR MORE TIMES. THE LAST TIME ENGAGING THE CHECK ENGINE LIGHT. MY MECHANIC WAS ABLE TO PULL A CODE AND IT IDENTIFIED THE THROTTLE BODY. MY MECHANIC CONTACTED FORD WHO WILL NOT COVER A REPLACEMENT PART AT THIS TIME, BUT STATED THEY ARE AWARE OF THE ISSUE AND HAVE 17,000 PARTS ON BACK ORDER. *TR

07/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

AS I WAS DRIVING AT APPROXIMATELY 40 MPH ON A BUSY 4 LANE HIGHWAY,AND MY ENGINE LOST ALL POWER. IT SLOWED TO ABOUT 3 MPH AND WOULD NOT ACCELERATE AT ALL, NEARLY CAUSING A MAJOR CRASH. I HAD TO PROCEED FOR A DISTANCE TO FIND A PLACE TO PULL OFF THE ROAD. I TURNED THE CAR OFF FOR MAYBE 5 MINUTES THEN RESTARTED THE CAR AND IT SEEMED TO BE OVER THE PROBLEM. I CONTACTED THE LOCAL DEALER AND WAS TOLD IT WAS THE "THROTTLE BODY" THAT WAS CAUSING THE PROBLEM AND THEY DID NOT HAVE ANY ON STOCK SINCE THEY HAVE BEEN REPAIRING OTHER VEHICLES WITH THIS PART... THE PROBLEM HAS HAPPENED 3 MORE TIMES NOW AND BECAUSE IT IS A SAFETY ISSUE I NEED TO REPLACE THE PART MYSELF AND NOT WAIT FOR FORD. MY CAR HAS NOW PASSED 36,000 MILES AND IS NOT COVERED BY WARRANTY. *TR

07/05/2013
Components: VISIBILITY/WIPER
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE SUN ROOF GLASS DETACHED FROM THE VEHICLE AND FRACTURED OUTWARD. THE SUN ROOF VISOR WAS CLOSED AND THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR INSPECTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

07/05/2013
Components: ENGINE
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ENGAGED INTO LIMP MODE WHILE DRIVING 70 MPH. THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS AND WAS POWERED OFF. THE VEHICLE RESUMED NORMALLY ONCE RESTARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC OR REPAIRS PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

07/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION SE WRENCH LIGHT COMES ON AND THE CAR STOPS DRIVING ON THE HIGHWAY,STREET AND IN AN INTERSECTION. THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. THE CAR WILL START TO STALL AND SHAKE.THE DEALERSHIPS CAN'T FIND OUT WHY THIS IS HAPPENING. FORD WILL NOT CALL A RECALL FOR THIS ISSUE AND FORD STATED THE PART FOR THIS VEHICLE IS ON BACK ORDER WITH NO ETA. I'M NOT THE ONLY PERSON WITH THIS KNOWN ISSUE. IF YOU GOOGLE THE WRENCH LIGHT YOU WILL SEE A NUMBER OF 2010 FUSION OWNERS HAVE THIS PROBLEM. THIS PROBLEM IS GROWING AT A RAPID RATE AND FORD HAS YET TO DO ANYTHING ABOUT THIS SITUATION. WHAT WILL IT TAKE FOR SOMEONE TO GET KILLED BEFORE FORD MOTOR COMPANY TAKE THIS ISSUE SERIOUS. *TR

07/05/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WAS ACCELERATING TO ENTER FREEWAY WHEN ENGINE WENT TO IDLE AND CAR BEGAN TO SLOW DOWN. PULLED ONTO MEDIAN AND TRIED TO REV ENGINE BUT NO RESPONSE. TURNED ENGINE OFF AND BACK ON AND THE CAR DROVE FINE FOR A FEW MINUTES BEFORE EXHIBITING SAME BEHAVIOR. THIS TIME PULLED OFF FREEWAY AND WAITED FOR SOMEONE TO COME GET THE CAR. AFTER 30 MINUTES OR SO WE TRIED THE CAR AGAIN AND IT DROVE FINE ALL THE WAY TO THE DEALERSHIP. ONCE THERE THEY DETERMINED THAT THE THROTTLE BODY WAS BAD AND CHARGED US QUITE A BIT TO REPLACE IT. *TR

07/05/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/28/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 65MPH WHEN ALL OF A SUDDEN MY CAR LOST FUEL PRESSURE. I PUT THE GAS PEDAL TO THE FLOOR AND NOTHING HAPPENED. I PUT ON MY HAZARD LIGHTS AND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD AS OTHER CARS WERE FLYING BY ME ON BOTH SIDES. ALL THE ELECTRICAL FUNCTIONS WERE STILL ON BUT THE WRENCH LIGHT CAME ON. I SHUT THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WENT ON MY WAY. THERE WAS NO WARNING. IT HAPPENED 2 MORE TIMES ABOUT A MONTH A PART EACH TIME AND ALWAYS AFTER I HAD BEEN ON THE ROAD FOR AT LEAST 15 MINUTES. AFTER THE THIRD TIME I TOOK IT TO THE FORD DEALERSHIP AND HAD TO WAIT OVER TWO WEEKS TO GET A NEW THROTTLE BODY. PLEASE MAKE THEM RECALL THIS PART BEFORE SOMEONE GETS KILLED! *TR

07/05/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TRADED IN OUR FORD FREESTYLE TO PURCHASE USED 2010 FUSION VEHICLE IN SEPTEMBER 2013 WITH 53,000 MILES AND A 30-DAY WARRANTY. THIS WAS OUR THIRD FORD VEHICLE AND WE'VE ENJOYED DEPENDABILITY, COMFORT AND SAFE DRIVING WITH OUR PREVIOUS FORDS, SO WE SAW NO NEED IN PURCHASING A WARRANTY. ONE MONTH LATER, WE WERE STRUCK BY HURRICANE SANDY. OUR HONDA CRV-06 PARKED ALONG SIDE THE FUSION WAS NEARLY TOTALED BY A DOWNED TREE BUT NOT A SCRATCH TO THE FUSION JUST FEW INCHES AWAY. NOW, WE WISH THAT THE FUSION WOULD HAVE BEEN IN IT' PLACE. WE NOTICED A RUBBING RIGHT AWAY TO FIND OUR THE STAMFORD DEALERSHIP SOLD US A CAR WITH SUMMER TIRES AND WARPED RIMS. DECEMBER 2012, LIGHT CAME ON WHICH LOOKED LIKE A FUEL CAP. THEY TOLD US IT'S A SENSOR AND WOULD COST $300.00 PART IS ON BACK ORDER. THEY RESET LIGHT. *TR

07/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

JUNE 10TH, 2013 THE CAR DECREASE FROM 45 TO 5 MILES WHILE MAKING A LEFT HAND TURN CROSSING TWO LANES OF ON COMING TRAFFIC. WRENCH LIGHT CAME ON. I SWITCHED OFF CAR AND RESTARTED. LIGHT DISAPPEARED. WE PUT A CALL INTO DEALERSHIP SERVICE DEPARTMENT AND REPORTED TO FORD MOTOR. NO REPLY BACK FROM STAMFORD DEALERSHIP. LIGHT DID NOT COME BACK ON AND I WAS ABLE TO DRIVE CAR HOME. *TR

07/05/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

JUNE 22ND DRIVING WITH MY FAMILY TO CHURCH ALONG MAJOR HIGHWAY AT A RATE OF 60-62 MPH THE VEHICLE JUST WENT LIMP AND I WAS BARELY ABLE TO PULL THE CAR OVER INTO THE EMERGENCY LANE. THE CAR BEHIND SLAMMED ITS BRAKE AND HORN. WRENCH LIGHT CAME ON. I TURNED OFF CAR IGNITION AND WAITED A COUPLE OF MINUTES. NEEDED TIME TO COMPOSE MYSELF AFTER ALMOST BEING STRUCK FROM BEHIND. STARTED THE VEHICLE AND WRENCH LIGHT WAS OFF. PLACED MY EMERGENCY FLASHERS ON AND DROVE VERY SLOWLY OFF THE NEXT HIGHWAY EXIT. LEFT CAR IN COMMUTER LOT AND CALLED MY WIFE TO PICK ME UP IN THE DEPENDABLE HONDA. THIS VEHICLE HAS PLACED MY FAMILY'S LIVES IN A UNSAFE POSITION. I WILL NEVER TRUST DRIVING IT. *TR

07/05/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AS I WAS DRIVING DOWN THE ROAD MY CAR STOPPED ACCELERATING, STARTED SPITTING AND SPUTTERING (FELT LIKE IT HAD RAN OUT OF GAS) AND DISPLAYED THE WRENCH LIGHT ON THE DASH. I CUT THE VEHICLE OFF AND STARTED IT BACK UP AND HAD NO FURTHER ISSUES FOR QUITE A LONG TIME. ALMOST A YEAR LATER (JUNE OF 2013) THE VEHICLE DID THE EXACT SAME THING. THIS TIME CUTTING IT OFF AND BACK ON AGAIN DID NOT FIX THE ISSUE. MY CAR WONT EVEN MAKE IT HALF A MILE DOWN THE ROAD NOW WITH OUT SHUTTERING AND SPUTTERING TO A STOP. *TR

07/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY DAUGHTER WAS RETURNING FROM A VACATION IN NORTHWEST FLORIDA AND WAS DRIVING THROUGH OPP, ALABAMA, WHEN HER 2010 FUSION STARTING JERKING BADLY. THE CHECK ENGINE AND THROTTLE CONTROL WARNING LIGHTS CAME ON. SHE PULLED OVER, TURNED THE ENGINE OFF, WAITED A FEW MINUTES, AND RESTARTED. AS SOON AS SHE PUT IN GEAR, THE CAR STARTING SHAKING AND SHE WAS UNABLE TO ACCELERATE. SHE HAD TO HAVE THE CAR TOWED TO A FORD DEALERSHIP IN ELBA, ALABAMA. THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY. SHE WAS INFORMED THE PART WAS ON BACK ORDER AND THAT IT COULD TAKE A COUPLE OF WEEKS TO RECEIVE. WITH NO OTHER OPTION, SHE WAS FORCED TO RENT A CAR TO CONTINUE HER TRIP HOME. THE RENTAL CAR OPTIONS WERE SLIM AND IT APPEARS THIS EPISODE WILL COST HER ALMOST $900 INCLUDING RENTAL CAR COSTS (WITH A $200 ONE WAY FEE). THIS DOESN'T EVEN INCLUDE THE COSTS TO RETURN TO THE DEALERSHIP TO PICK UP THE CAR WHEN IT'S REPAIRED. BASED ON RESEARCHING AND THE LEARNING OF MANY OTHER SIMILAR EXPERIENCES THAT OTHER FUSION OWNERS ENCOUNTERED WITH THE EXACT SAME PROBLEM, IT IS CLEAR FORD HAS A DEFECTIVE PART AND SHOULD ADDRESS WITH A RECALL. *TR

07/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS MAKING A TURN INTO A MALL WHEN MY CAR'S ACCELERATOR QUIT WORKING. I LET OFF AND PRESSED THE ACCELERATOR AND STILL NOTHING. I HAD TO COAST OVER TO THE SIDE OF THE ROAD AND TURN MY CAR OFF. I LEFT IT OFF FOR A MINUTE AND RESTARTED. IT WORKED FINE AFTER THE RESTART. A FEW MILES LATER I HAD THE SAME PROBLEM ON THE INTERSTATE AT 60 MPH. I DID THE SAME PROCEDURE AS BEFORE AND AGAIN, MY CAR RAN FINE. A FEW MINUTES LATER I WAS PULLING INTO A CHURCH PARKING LOT AND THE SAME THING HAPPENED AGAIN. I DECIDED TO JUST GO BACK HOME BEFORE I HAD SERIOUS PROBLEMS AT NIGHT. A FEW MILES FURTHER THE SAME THING HAPPENED WHILE TRYING TO ACCELERATE AFTER STOPPING AT A TRAFFIC LIGHT. I HAD A PARTS STORE HOOK UP A DIAGNOSTICS MACHINE AND GOT A "THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN" CODE. I BEGAN TO GOOGLE THIS AND FOUND THAT THERE HAVE BEEN MULTIPLE COMPLAINTS ABOUT FORDS DOING THIS, YET FORD HAS NOT ISSUED A RECALL. NEEDLESS TO SAY, I AM A BIT FURIOUS THAT THEY WOULD KNOW THERE IS A POTENTIALLY DEADLY PROBLEM WITH THEIR VEHICLES AND THEY WON'T ISSUE A RECALL TO FIX THIS. *TR

07/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

DRIVING ON MY WAY HOME. A WRENCH LIGHT ILLUMINATED IN THE DASH AND THE CAR LOST IT POWER INSTANTLY. SLOWING DOWN TO A COMPLETE STOP. MY LATEST INCIDENT WAS MUCH SCARIER. I WAS ON THE CROSS ISLAND PARKWAY IN THE BRONX GOING WITH THE TRAFFIC. THANK GOD I WAS IN THE SHOULDER, IT HAPPENED AGAIN. THE CAR WAS GOING ABOUT 60 MPH AND THE SAME THING HAPPENED. I WAS ABLE TO GET ON THE SHOULDER WITH OUT ANYONE RUNNING INTO THE BACK OF ME. THE CAR CAME TO A COMPLETE STOP AND WAS JERKING LIKE CRAZY. I TURNED IT OFF AND IT STARTED BACK UP AND I WENT FROM BRONX NY TO EASTERN LONG ISLAND SCARED AS HELL IN THE RIGHT LANE JUST IN CASE IT HAPPENED AGAIN. AND THERE ARE OTHER TIMES AS WELL. *TR

07/03/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

THE CAR'S THROTTLE-BODY FAILED INSTANTLY, AND WITHOUT WARNING WHILE IT WAS BEING DRIVEN ON A MAJOR SECONDARY ROAD. THE FAILURE RESULTED IN A COMPLETE LOSS OF POWER AND REQUIRED IMMEDIATE EMERGENCY ACTION TO GET OFF THE TWO TRAVEL LANES (DURING RUSH-HOUR IN NORTHERN VIRGINIA), AND NEARLY RESULTING IN AN ACCIDENT. I WAS ONLY 1/4 MILE FROM ENTERING INTERSTATE 66, WHICH DID NOT HAVE A SAFE SHOULDER DURING THE TIME OF THE FAILURE, AND WHICH WOULD HAVE RESULTED IN A MUCH MORE DANGEROUS SITUATION. *TR

07/03/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

MY FORD FUSION HAS BEEN HAVING ISSUES ACCELERATING FOR ABOUT A YEAR NOW. I HAVE TAKEN IT IN TO BE CHECKED OUT AND CAN'T SEEM TO FIND THE PROBLEM. THE NIGHT OF JUNE 30TH I HAD DROVE TO WORK, NOTICING IT RIDING RATHER ROUGH, BUT WAS ABLE TO MAKE IT OKAY. LEAVING WORK THOUGH I STOPPED AT A LOCAL STORE, WHILE I WAS PARKED AND IDLING THE CAR STALED WITH A BATTERY LIGHT ON. I HAD JUST PURCHASED A BRAND NEW BATTERY, WHICH WAS ANNOYING ENOUGH IN A 2010, JUST SIX MONTHS AGO SO I ASSUMED THE BATTERY WAS BAD AGAIN. I WAS GOING TO TRY TO JUMP THE CAR WHEN I REALIZED IT WOULD START AGAIN, I DROVE A FEW FEET AND THE SAME THING HAPPENED. IT WAS ABLE TO MAKE IT ABOUT 30 MILES HOME LUCKILY BUT CONTINUED STALING THE WHOLE WAY HOME. IT EVEN STALED WHEN I WAS GOING 55 MPH. I GOT IT TO THE DEALERSHIP THE NEXT MORNING AND THEY CALLED TO TELL ME IT WAS THE THROTTLE BODY THAT HAD GONE BAD AND NEEDED TO BE REPLACED. AFTER DOING SOME RESEARCH, I CAME ACROSS A WEBSITE STATING THAT I WAS NOT ALONE IN THIS AND THAT MANY OTHER FORD CARS HAVE ALSO HAD THIS ISSUE. THIS PROBLEM HAS COST ME 500+ OVER THE PAST YEAR JUST IN COSTS TO THE FORD DEALERSHIP. I CAN'T IMAGINE WHAT KIND OF MONEY I HAVE LOST IN GAS TOO. I WANTED TO SHARE MY INFORMATION SO SOMETHING MIGHT BE DONE BEFORE SOMEONE GETS HURT FROM THIS PROBLEM WITH THE FORD THROTTLE BODY. *TR

07/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHEN DRIVING ON A HIGHWAY, SUDDENLY THE ENGINE SEEMED TO LOSE POWER AND SLOW DOWN, AND THE WRENCH ON THE DASHBOARD LIT UP. SWITCHED THE TRANSMISSION TO NEUTRAL AND WAS ABLE TO PULL ONTO THE SHOULDER. UPON PUTTING THE CAR INTO PARK, THE ENGINE WOULD RACE AND SLOW DOWN CONTINUOUSLY. AFTER TURNING OFF THE CAR, WAITING A FEW MINUTES AND THEN RESTARTING, WAS ABLE TO CONTINUE DRIVING WITHOUT INCIDENT FOR ANOTHER HOUR OR SO. WASN'T ABLE TO EXTRACT ANY FAULT CODES FROM THE ECU LATER THAT DAY. PURCHASED AN OBD READER AND WAS ABLE TO GET ERROR CODE P2112 NEXT TIME THE ISSUE HAPPENED. DEALER REFUSES TO COVER THE EXPENSE AS I AM OUT OF THE BUMPER-TO-BUMPER WARRANTY PERIOD, AND THE PART IS ON BACKORDER FOR WEEKS. COMPLAINED TO FORD CORPORATE WHO TOLD ME THEY WOULD "LIKELY" MAKE AN EXCEPTION AND TO BRING THE CAR TO THE DEALER TO DIAGNOSE. DEALER CONFIRMED THE ISSUE, CALLED FORD CORPORATE TO CONFIRM IT WOULD BE COVERED AND THEY DENIED IT. COMPLETE WASTE OF MY TIME, AND SHOCKING THAT FORD DOESN'T DO A RECALL FOR SUCH A DANGEROUS ISSUE. I'M LUCKY I DIDN'T GET IN AN ACCIDENT ANY OF THE 5 TIMES OR SO THIS HAS HAPPENED TO ME. *TR

07/03/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

CAME OFF THE HIGHWAY AND WAS WAITING AT A RED LIGHT. WENT TO ACCELERATE AND THE CAR WOULD NOT GO. THE CAR DID NOT STALL BUT WOULD NOT ACCELERATE. TOOK TO MIKE BASS FORD IN SHEFFIELD OH AND THEY DIAGNOSED THAT IT WAS THE THROTTLE BODY. TOOK APPROX 12 DAYS TO FIX. THE DEALERSHIP CLAIMED THAT FORD HAD RUN OUT OF THE PART. *TR

07/03/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

I WAS ACCELERATING FROM A TRAFFIC LIGHT WHEN ALL OF A SUDDEN I HAD NO RESPONSE FROM MY GAS PEDAL AND MY CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO COAST UNTIL I COULD PULL OVER OUT OF THE WAY OF TRAFFIC. I TURNED THE CAR OFF AND BACK ON. THE CHECK ENGINE LIGHT TURNED OFF, SO I THOUGHT MAYBE I'M OKAY. BUT, ONCE I GOT UP TO SPEED AGAIN, THE SAME THING HAPPENED. I WAS ABLE TO GET MY CAR BACK HOME BY DRIVING ON BACK STREETS AT 25 MPH. USING MY ODB-II READER, I RETRIEVED CODE P2112 FROM MY CAR. THIS POINTS TO THE THROTTLE BODY ASSEMBLY. *TR

07/03/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE DRIVING THE VEHICLE WOULD LOSE ALL POWER AND WOULD NOT RESPOND TO THE ACCELERATION PEDAL. IT WOULD REQUIRE PULLING TO THE SIDE OF THE ROAD AND SHUTTING THE ENGINE OFF FOR 3-5 MINUTES BEFORE BEING ABLE TO CONTINUE. THIS HAPPENED 7-10 TIMES IN THE SAME DAY. THE "CHECK ENGINE" LIGHT FINALLY CAME ON AND STAYED ON. WE TOOK IT INTO THE NEAREST AUTO PARTS STORE WHO RAN IT THROUGH THE COMPUTER AND IT WAS THE "THROTTLE POSITION SENSOR" WHICH REQUIRED REPLACING THE ENTIRE "THROTTLE BODY". THIS NEARLY CAUSED A WRECK EVERY TIME IT HAPPENED. *TR

07/03/2013
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

CAR STALLED AND WRENCH INDICATOR AND CHECK ENGINE LIGHT CAME ON. *TR

07/02/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

DRIVING DOWN HIGHWAY ALTERNATING IN AND OUT OF TRAFFIC. AT ONE POINT THE TRAFFIC OPENS. I STEP ON THE GAS AND NOTHING HAPPENS. THE CAR SPUTTERS AND NEARLY STALLS. I'M ABLE TO COAST IT INTO THE BREAKDOWN LANE, WHERE IT SITS AND SPUTTERS. I SHUT THE CAR OFF, RESTARTED IT, AND IT SEEMS TO BE FINE. I DRIVE TO A RESTAURANT AND HAVE DINNER. THE CAR SITS FOR AN HOUR. I GET BACK IN AND THE CAR DRIVES FOR A FEW MINUTES, THEN STUTTERS, NEARLY STALLS, AND LIMPS ALONG AGAIN. I RESTART THE CAR AGAIN, AND AGAIN IT'S FINE. MY WIFE HAS ALSO INDICATED ENGINE RACING IN FIRST GEAR. INTERNET RESEARCH INDICATES THIS IS A VERY COMMON ISSUE WITH FORD'S THROTTLE BODIES OF THIS MODEL / TIMEFRAME. *TR

07/02/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

WHILE DRIVING AT 45MPH THE CAR JERKED AND LOST THRUST. THE WRENCH LIGHT CAME ON AND I COASTED AS FAR AS I COULD GET. THE ENGINE DID NOT SEEM TO BE RUNNING SO I TURNED THE KEY OFF AND WAITED 20 SECONDS OR SO AND ATTEMPTED TO START THE VEHICLE. THE CAR CRANKED MANY TIMES BUT THEN STARTED BACK UP AND WAS FINE FOR THE NEXT 5 DAYS. THE FIRST TIME THIS HAPPENED I BROUGHT THE CAR TO THE FORD DEALER AND WAS TOLD THAT THEY NEEDED TO CHECK IT OUT. TWO DAYS LATER THEY STILL HAD NOT LOOKED AT IT SO I TOOK THE CAR BACK. 5 DAYS LATER IT HAPPENED AGAIN BUT I CAME TO A STOP JUST AROUND A CORNER AND WAS CONCERNED ABOUT BEING REAR ENDED. I BROUGHT THE CAR BACK TO THE DEALER A SECOND TIME AND THIS TIME THEY LOOKED AT IT. THEY SAID THAT THE THROTTLE BODY HAD TO BE REPLACED AND THAT I WAS LUCKY THAT THEY HAD JUST RECEIVED A SHIPMENT THAT DAY. THE SERVICE ASSOCIATE SAID THAT THIS IS A COMMON PROBLEM AND THAT THESE THROTTLE BODIES HAVE BEEN ON BACK ORDER FOR WEEKS. I HAD TO PAY FOR THE DIAGNOSIS BUT IT SEEMS THAT THIS SERVICE SHOULD BE DONE AS A RECALL SINCE THERE ARE SO MANY PROBLEMS. THIS IS ALSO A SAFETY PROBLEM. *TR

07/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING DOWN THE FREEWAY IN THE MIDDLE LANE AT 65 MILES AN HOURS AND MY CAR STARTED JERKING AND SEEMED TO HAVE NO POWER, I WAS AT A PLACE WHERE 2 HIGHWAYS WERE COMING TOGETHER WHICH CAUSED GETTING THE VEHICLE OFF THE ROAD DIFFICULT! I WAS ABLE TO GET INBETWEEN THE 2 HIGHWAYS AND STOP THE CAR, I PUT IT IN PARK AND TURNED THE KEY OFF AND WAITED A FEW MINUTES THEN STARTED THE CAR AND IT SEEMED TO RUN FINE. THE IT HAPPENED AGAIN TO ME WHILE DRIVING ON A SUNDAY AT 35 MILES AN HOUR AGAIN STOPPED ON THE SIDE OF THE ROAD AND TURNED IT OFF AND THEN ON AGAIN. CALLED THE DEALER ON MONDAY TO GET IT INTO THE SHOP HAD AN APPOINTMENT ON TUESDAY MORNING TO TAKE IT IN, ON MY WAY HOME FROM WORK AT 5:00 PM IT STARTED JERKING AND I ENDED UP HAVING TO STOP THE CAR IN THE MIDDLE OF THE INTERSECTION AND TURN IT OFF AN ON AGAIN. THANK GOD I WAS NOT HIT IN EITHER INCIDENCE!! I HAVE BEEN TOLD THAT IT IS MY THROTTLE BODY AND THAT THIS PART IS ON NATIONAL BACK ORDER WHICH TELLS ME THIS IS A MAJOR PROBLEM. I AM BEING TOLD THEY DO NOT KNOW HOW LONG IT WILL BE BEFORE THIS PART IS AVAILABLE AND I AM HAVING TO GET A RENT A CAR IN THE MEAN TIME. MY NEW CAR WARRANTY ENDED IN TIME APRIL 2013 AND I AM 3000 MILES OVER THE 30,000. I THINK THIS IS JUST WRONG TO HAVE THIS KIND OF PROBLEM WITH A NEWER VEHICLE!! *TR

07/02/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

THE FIRST INCIDENT HAPPENED WHEN PULLING AWAY FROM A STOP LIGHT. WHEN I PRESSED THE ACCELERATOR THERE WAS NO RESPONSE YET THE CAR WAS RUNNING AND IN GEAR. THE WRENCH SYMBOL WAS ON THE DASH. I CUT THE CAR OFF AND RESTARTED. THE PROBLEM WAS GONE. LATER THAT DAY I WAS DRIVING ON THE INTERSTATE AT 65 MPH AND THE CAR JUST CUT OFF. I PULLED OVER, TURNED OFF THE IGNITION AND RESTARTED AND EVERYTHING WAS AGAIN FINE. LATER IT HAPPENED AGAIN WHILE PULLING AWAY FROM A STOP LIGHT. I SHUT THE ENGINE OFF MAD RESTARTED. THIS AGAIN WORKED BUT THE ENGINE LIGHT STAYED ON. *TR

07/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

CAR AUTOMATICALLY LOST SPEED GOING UP HILL TO STOP SIGN. WOULD NOT ACCELERATE. WENT DEAD. CARS WERE BEHIND ME AND PASSING ON BUSY STREET IN FRONT OF ME. TOOK CAR TO DEALERSHIP. DIDN'T CORRECT PROBLEM. HAD TO TAKE BACK. ON THE WAY, WENT DEAD PULLING OUT ONTO MAJOR HIGHWAY WITH MORNING TRAFFIC COMING. FINALLY GOT CRANKED. WENT ON TRYING TO GET TO DEALERSHIP AND WENT DEAD AGAIN IN MAJOR INTERSECTION. GOT TO DEALERSHIP. THROTTLE BODY PART ON NATIONAL BACK ORDER. BEEN 8 DAYS AND PART STILL NOT IN. *TR

07/02/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/02/2013
Crash: No
Fire: No
Summary

DRIVING DOWN THE INTERSTATE AND LOST POWER, AS IF PEDAL WAS NOT CONNECTED TO ENGINE. THE TACHOMETER FELL TO IDLE RPM AND WRENCH LIGHT CAME ON. PROCEEDED TO GLIDE OFF TO THE SHOULDER WHERE, WHEN STOPPED, THE ENGINE BEGAN TO SHAKE AND SHUDDER. I TURNED OFF THEN RESTARTED MY CAR WHICH TOOK 4 SECONDS OF THE ENGINE TURNING OVER. STARTED UP AND ALL SEEMED OKAY BUT AS I WENT TO GET BACK ON THE INTERSTATE IT STALLED AGAIN. PROCEEDED TO TURN OFF AND ON AGAIN WITH NO PROBLEMS. VERY LUCKY I WAS NOT IN TRAFFIC ON THE INTERSTATE OR COULD HAVE BEEN IN AN ACCIDENT. *TR

07/02/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE GETTING ONTO THE INTERSTATE THE ACCELERATOR FAILED THE WRENCH LIGHT CAME ON I PULLED TO THE SIDE OF THE ROAD SHUT THE CAR OFF RESTARTED IT DROVE ANOTHER 10 MILES AND AGAIN SAME ISSUE RESTARTED AND DROVE LESS THAN 5 MILES AND AGAIN RESTART DRIVE LESS THAN 1 MILE AND YET AGAIN I CALLED THREE DIFFERENT FORD DEALERSHIPS AND NONE OF THEM HAVE THE PART TO EVEN THINK ABOUT FIXING THIS PROBLEM THIS NEEDS TO BE RECALLED ASAP AS SOME PEOPLE DON'T HAVE $400-$700 INCLUDING MYSELF TO SAY OK FORD HERE IS MY CAR FIX IT WHILE WAITING A WEEK TO A MONTH FOR IT. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA1AR******
Summary

ON THE HIGHWAY TRAVELING AT 65 MPG WITH CRUISE CONTROL ON, THE CAR JERKED. THE YELLOW WRENCH CAME ON. I HAD NO ACCELERATION AND CAR WAS BUCKING. I ROLLED TO THE BREAK DOWN LANE PUT IT IN PARK AND IT CONTINUED TO BUCK. TURNED KEY OFF. TURNED BACK ON. IT WAS LIKE HITTING THE RESET BUTTON. DROVE ANOTHER 15 MILES AND IT HAPPENED AGAIN. IT DID IT A THIRD TIME. STILL 45 MILES AWAY I REDUCE SPEED TO 55 TRYING NOT TO TOUCH THE ACCELERATOR AND WAS ABLE TO GET IT HOME. LUCKY FOR OUR FAMILY WE WERE NOT ON A BUSY HIGHWAY OR WE WOULD HAVE BEEN CAUGHT DEAD IN THE MIDDLE. THERE WAS NO ACCELERATION. ALL WE COULD DO IS CRUISE TO A STOP. VERY DANGEROUS AND SCARY SITUATION. IT WAS DIAGNOSED AS THE THROTTLE BODY BY FORD. *TR

07/01/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY WIFE WAS DRIVING THE CAR AND IT LOST POWER AND AS SHE DESCRIBED "IT STARTED TO BUCK". THERE WAS LITTLE RESPONSE AND THE ORANGE WRENCH LIGHT CAME ON. SHE TURNED OFF THE CAR AND STARTED IT BACK UP. THE CAR WAS FINE AND A COUPLE MILES DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON AND IT DID IT AGAIN. SHE TURNED THE CAR OFF AND STARTED IT AGAIN. SHE WAS ABLE TO GET IT HOME. I LOOKED AT IT THE FOLLOWING DAY AND CONTACTED MY LOCAL FORD DEALER. SPEAKING TO A TECHNICIAN, HE TOLD ME A DIAGNOSTIC PROBABLY WOULDN'T BRING ANYTHING UP SINCE THE LIGHTS WERE NOW OFF AND THE COMPUTER HAD RESET ITSELF. ON SUNDAY JUNE 30TH, 2013, I WAS DRIVING APPROXIMATELY 55 MPH WHEN I PRESSED THE ACCELERATOR TO SWITCH LANES AND THERE WAS NO RESPONSE FROM THE ENGINE. THE ORANGE WRENCH LIGHT CAME ON AND MY WIFE TOLD ME THAT THAT'S EXACTLY WHAT HAD HAPPENED TO HER. FORTUNATELY, THERE WAS LITTLE TRAFFIC AND I WAS ABLE TO COAST TO A NEARBY PARKING LOT. I TURNED THE CAR OFF AND LET IT SIT FOR ABOUT 5 MINUTES. WHEN I STARTED IT BACK UP, IT IDLED ROUGH AND QUICKLY SMOOTHED OUT. IT SOUNDS LIKE THERE ARE MANY SIMILAR ISSUES WITH THE THROTTLE BODY ON THIS VEHICLE. I STOPPED READING AFTER 55 REPORTS ALL LISTING THE SAME ISSUE. A RECALL SHOULD BE PLACED ON THIS PART SINCE IT CAUSES A HIGH HAZARD/MAJOR SAFETY ISSUE. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING AT NIGHT AND THE CAR STALLED IN THE MIDDLE OF AN INTERSECTION, AS I WAS ACCELERATING FROM A FULL STOP. I LET THE CAR ROLL THROUGH THE INTERSECTION, AND COME TO A FULL STOP. THE CAR HAD VERY RUFF IDLE WHILE STOPPED, AND THE ACCELERATOR WAS STILL UNRESPONSIVE. I SHUT-OFF THE CAR FOR FEW MINS, AND RE-FIRED THE ENGINE. IT STARTED, BUT FEW MINS LATER, STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT AND THE SERVICE WRENCH WERE BOTH ILLUMINATED. I WAS ABLE TO DRIVE THE CAR HOME, 40 MILES AND THEN TO DEALER FOR THE REPAIRS. DURING THE DRIVING TO HOME AND THE DEALER THE CAR STALLED A NUMBER OF TIMES. THE SPEED DID NOT SEEM TO MATTER WHEN THE CAR STALLED. I TOOK THE CAR TO THE DEALER AND THEY HAVE TO REPLACE THE ENGINE'S THROTTLE BODY ASSEMBLY. THE THROTTLE BODY REPLACEMENT ALSO REQUIRED A REPROGRAM OF PCM. I ALSO, DID SOME RESEARCH AND OTHERS HAVING THIS PROBLEM TOO AND YOU ALL HAVE AN INVESTIGATION UNDERWAY, HTTP://WWW.NBCNEWS.COM/BUSINESS/1-3-MILLION-FORDS-TOYOTAS-HONDAS-UNDER-INVESTIGATION-1C8536130. I HOPE THIS REPAIR WORKS, BUT IT WAS VERY CRAZY TO HAVE THE CAR STALL WHILE TRAVEL ON THE HIGHWAY. *TR

07/01/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

I WAS DRIVING ON THE FREEWAY WITH MY CHILD WHEN MY CAR STARTED JERKING AND THE VEHICLE LOST ALL POWER. I HAD TO HURRY AND PUT MY FLASHERS ON AND TRY TO GET ON THE SIDE OF THE ROAD. THE JERKING CAUSED MY DRIVER SIDE SEATBELT TO PULL TIGHT AND LEFT MARKS ON MY SHOULDER. A WRENCH LIGHT BY THE PARK BUTTON CAME ON AND WAS LIGHTED UP. I PUT THE CAR IN PARK AND RESTARTED IT. THE CAR STARTED AND I PROCEEDED TO HEAD TO THE DEALERSHIP. THE CAR DID THE EXACT SAME THING BUT THIS TIME THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER AND HAD MY CAR TOWED TO THE DEALERSHIP. THIS MORNING THEY CALLED AND SAID MY THROTTLE BODY NEEDS REPLACED. THE SERVICE DEPT TOLD ME THEY HAVE REPLACED SEVERAL OF THESE THE LAST FEW MONTHS AND THE PARTS ARE ON BACK ORDER. HE SAID IT CAN BE 7-10 DAYS BEFORE THE PART COMES IN. THIS PART NEEDS TO BE RECALLED. ANY PASSENGER CAN GET SERIOUSLY HURT OR INJURED IF GOING HIGH SPEEDS ON THE INTERSTATE WHEN THIS PART GOES OUT. FORD NEEDS TO DO A VOLUNTARY RECALL BUT IF NOT, THE NHTSA NEEDS TO . *TR

07/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE VEHICLE WAS SHUT DOWN AND RESTARTED. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

07/01/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/17/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

WHEN I FIRST PURCHASED MY VEHICLE I HAD AN INCIDENT WHERE WHEN I WENT TO HIT THE GAS THE CAR STALLED. AT LEAST I THOUGHT. BROUGHT IT TO FORD ON A COUPLE OF OCCASIONS AN WERE NEVER ABLE TO FIND THE PROBLEM AS THEY COULD NOT RE-ENACT THE ISSUE. THEN TIME WENT ON IT SEEMED OK. APPROXIMATELY A YEAR AGO I WAS TRAVELING AT APPROX 40-50MPH AND WHEN I HIT THE GAS PEDAL IT WOULDN'T DRIVE IT JUST SORT OF PUTTED BUT DIDN'T TURN OFF. I WAS ABLE TO GET TO THE SHOULDER AND TURN CAR OFF RESTART AND WENT. BROUGHT IT TO MY LOCAL SERVICE STATION WHO SAID THEY COULD NOT FIND ANYTHING AS IT DID NOT HAPPEN WHEN THEY TOOK FOR RIDE. I HAD IT HAPPEN AGAIN THE NEXT DAY ONLY TRAVELING AT APPROX. 25 MPH AND CALLED FORD. BROUGHT IT IN AND AGAIN WAS TOLD THEY FOUND NOTHING AND THAT MAYBE IT WAS A BAD TANK OF GAS. THE BEST WAY I CAN DESCRIBE IS THAT IT FEELS ALMOST LIKE THE GAS ISN'T GETTING WHERE IT NEEDS TO GO AND THE CAR WONT GO. THIS PAST THURSDAY ON MY WAY HOME FROM WORK AT TRAFFIC HOUR ON A MAJOR 5 LANE HIGHWAY I WAS DOING ABOUT 55MPH AND IT HAPPENED. I WAS ABLE TO GET INTO THE RIGHT LANE PUT MY FLASHERS ON. I TOOK A BREATH AS I WAS WORRIED I WAS GONNA GET HIT BY THE ON FAST MOVING TRAFFIC. I TURNED THE CAR OFF AND ON AGAIN, AND FINE. NO ERROR LIGHTS NO NOTHING. I BEGIN TO PROCEED AGAIN PRAYING IT WOULD GET ME HOME. I NOW AM AT APROX. 55 MPH AND IT DOES IT AGAIN. THIS TIME I AM IN THE RIGHT LANE OF THE HIGHWAY WITH AN ONCOMING LANE AND NO WHERE TO GO. PUT MY FLASHERS ON, SCARED OUT OF MY MIND CALL FOR HELP. POLICE COME AND I AM SITTING IN FAST MOVING TRAFFIC PRAYING NOT TO BE HIT.. THE OFFICER ASKS IF I AM OUT OF GAS I SAY NO, I HAVE APPROX. 150 MILES TO EMPTY. HE ASKS ME TO TURN CAR ON AND IT STARTS. HE FOLLOWS ME TO GET ME TO A SAFE PLACE TO WAIT FOR HELP. I WAS TOWED HOME AND THE EARLIEST FORD COULD SEE ME IS THE 3RD. I HAVE 2 CHILDREN & WE ARE NOT SAFE IN THIS CAR. HELP *TR

07/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION ON THE INTERSTATE AT APPROXIMATELY 65 MPH WHEN WITHOUT WARNING THE CAR BEGAN TO JERK AND DECELERATE. A WRENCH LIGHT CAME ON. I WAS NOT ABLE TO ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR SAFELY OFF OF THE ROAD AT WHICH POINT IT SHUT OFF. UPON RESTARTING THE ENGINE THE CAR CONTINUED TO JERK AND THE ENGINE LIGHT CAME ON. I WAITED APPROXIMATELY 10 MINUTES AND RESTARTED THE CAR AGAIN. THIS TIME THE ENGINE LIGHT STAYED ON BUT THE CAR WAS DRIVABLE AND I WAS ABLE TO MAKE IT HOME. I HAD MY CAR TO THE FORD DEALERSHIP JULY 1 AND WAS TOLD THAT THE CAR NEEDED A NEW THROTTLE BODY WHICH THE DEALERSHIP SAID WAS ON BACKORDER. UPON LEARNING THIS, I RESEARCHED THIS ISSUE ON THE INTERNET AND FOUND THAT OTHERS HAVE HAD THIS SOME THING HAPPEN TO THEM. THIS IS A MAJOR SAFETY HAZARD AND IT NEEDS TO BE CORRECTED BEFORE SOMEONE IS NOT ABLE TO GET THEIR CAR OFF OF THE ROAD WHEN THIS SITUATION OCCURS. *TR

07/01/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

CAR STALLS WHILE DRIVING AT ANY SPEED. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Summary

MY HUSBAND WAS SPEEDING UP TO PASS SOMEONE WHEN THE CAR LOST POWER AND STOPPED ACCELERATING. THE VEHICLE BEHIND HIM ALMOST HIT HIM BECAUSE THE CAR SLOWED DOWN SO RAPIDLY. WE CONTACTED FORD AND THEY SAID IT WAS THE THROTTLE BODY. THEY'VE HAD THE CAR FOR ALMOST 2 WEEKS-THE PART IS ON BACK-ORDER. *TR

07/01/2013
Components: ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 104,000. *TR

07/01/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP9HA8AR******
Summary

WHILE DRIVING ABOUT 45MPG MY CAR 'STALLED'. SUDDEN LOSS OF ACCELERATION BUT MOTOR WAS STILL RUNNING, WRENCH LIGHT POPPED ON. I PULLED OVER AND LET THE CAR SIT FOR A FEW MINUTES AND UPON RESTARTING IT THE CAR RAN OK. TOOK IT TO DISCOUNT AUTO AND PULLED NO CODES. THOUHT IT WAS A FLUKE. IT HAS HAPPENED 2 MORE TIMES IN THE LAST 2 WEEKS. THE LAST TIME IT HAPPENED I WAS PUTTERING TO THE SHOULDER OF THE ROAD AND WAS ALMOST HIT BY AN ONCOMING CAR. MY 3 CHILDREN AND HUSBAND WERE IN THE CAR. TOOK IT TO MECHANIC AND WAS TOLD I WILL NEED TO REPLACE THROTTLE BODY BUT IT IS ON BACK ORDER FOR 2-4 WEEKS, POSSIBLY MORE. IN THE MEANTIME I REFUSE TO PUT MY DAUGHTERS BACK IN THIS DEATHTRAP FORD CALLS A CAR. AND LIKE MOST PEOPLE WE CAN ONLY AFFORD ONE CAR SO THIS IS A HUGE INCONVEINCE TO US. HOW MANY MORE CASES NEED TO BE FILED, HOW MANY MORE TERIFFIED CONSUMERS WILL IT TAKE BEFORE A RECALL IS DONE?!? PLUS DRIVETRAIN WARRANTIES SUPPOSEDLY DO NOT COVER THESE REPAIRS. I COME FROM A LOOONG LINE OF FORD FAMILY BUT I AM COUNTING DOWN THE DAYS UNTIL I CAN GET OUT OF THIS CAR. *TR

06/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON AN INTERSTATE HWY IN CRUISE CONTROL, THE ENGINE BEGAN TO MISFIRE AND LOST MOST OF THE POWER. I SHIFTED INTO NEUTRAL, STILL MISSING AND LITTLE POWER. THE WRENCH LIGHT CAME ON AND PER THE OWNERS MANUAL IS THE THROTTLE CONTROL/TRANSMISSION ISSUE I SHUT THE ENGINE DOWN AND AFTER A FEW MINUTES, RESTARTED THE ENGINE. EVERYTHING THEN RAN SMOOTHLY FOR THE REST OF THE 20 MILE TRIP WILL TAKE CAR TO FORD DEALER. *TR

06/30/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

AS I WAS DRIVING TO THE STORE MY CAR STALLED, THERE WAS A COMPLETE LOSS OF POWER. A WRENCH SYMBOL APPEARED AS WELL AS THE CHECK ENGINE LIGHT. AFTER RESTARTING THE VEHICLE I WAS ABLE TO MOVE ANOTHER 200 FEET BEFORE IT HAPPENED AGAIN, REPEATEDLY I WOULD NEED TO PUT IT IN PARK, SHUT OFF THE VEHICLE AND BEGIN AGAIN. THIS HAS HAPPENED ABOUT 10 TIMES SINCE LAST NIGHT. I AM NOT UNABLE TO SAFELY TRAVEL TO WORK OR ANY OTHER LOCATION DUE TO THIS SITUATION. *TR

06/30/2013
Components: ENGINE
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHILE DRIVING ON INTERSTATE HIGHWAY @ 70 MPH WITH CRUISE CONTROL ENGAGED, WITHOUT WARNING, THE CRUISE CONTROL DISENGAGED, THE ENGINE DECELERATED SUDDENLY, AND THE 'WRENCH' WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. I COASTED TO THE SHOULDER OF THE ROAD. THE ENGINE WAS RUNNING AT VERY LOW RPM (500 - 600 RPM). THE CAR SHUDDERED WHILE THE A/T WAS IN DRIVE - THE SHUDDER STOPPED WHEN THE A/T WAS SHIFTED TO N OR PARK. THE ENGINE SPEED DID NOT RESPOND TO PRESSING THE ACCELERATOR. CUT OFF ENGINE AND SHUT OFF ALL ELECTRIC ACCESSORIES. CAR RESTARTED AND RAN THE REMAINDER OF THE DAY. INCIDENT REPEATED ITSELF THE FOLLOWING DAY AT EXACTLY THE SAME LOCATION (AND THUS UNDER NEARLY IDENTICAL DRIVING CONDITIONS - THROTTLE, TORQUE, SPEED, ENGINE RPM, ETC). I REPLACED ELECTRONIC THROTTLE BODY (ETB) BASED ON RECOMMENDATIONS FROM MECHANIC, FORD DEALER SERVICE DESK, AND NUMEROUS ANECDOTAL ACCOUNTS FOUND ON SEARCH OF INTERNET OF NEARLY IDENTICAL EPISODES WITH OTHER FUSION OWNERS. THE ETB I REMOVED FROM THE CAR HAD A UNIFORM LAYER OF DARK COMBUSTION DEPOSITS ON THE BUTTERFLY. *TR

06/30/2013
Components: POWER TRAIN
Incident Date: 06/30/2013
Crash: No
Fire: No
Summary

TRAVELING IN LEFT LANE AT APPROX 60 TO 65 MPH, CAR BEGINS TO SHUDDER AND STALLS. NARROWLY AVOIDED BEING REAR ENDED BY LARGE TRUCK, WAS ABLE TO PULL OVER. RESTARTED CAR AND ENGINE LIGHT APPEARS. CAR IS BARELY IDLING WHILE IN PARK. ATTEMPT TO DRIVE AGAIN, CAR ACCELERATES AND SHIFTS FINE UNTIL REACHING 50MPH AND STALLS AGAIN. THIS EVENT WAS REPEATED SEVERAL TIMES. WAS ABLE TO DRIVE CAR AS LONG AS IT REMAINED BELOW 50MPH. GOT HOME, LET CAR COOL AND STARTED IT AGAIN TO FIND THE ENGINE LIGHT IS NOW OFF. I'M SURE THIS IS JUST ANOTHER INSTANCE IN WHAT SEEMS TO BE MANY INSTANCES LIKE THIS OCCURRING. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS CAR UNTIL A PART CAN BE FOUND WHICH AFTER READING THESE TESTIMONIES SEEMS CAN BE A LONG WAIT. THIS IS AN OBVIOUS ISSUE THAT SHOULD BE ADDRESSED BY FORD IMMEDIATELY. I DO NOT FEEL SAFE IN MY OWN CAR. UNACCEPTABLE. *TR

06/30/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

CAR WENT INTO LIMP MODE (ALL ELECTRIC FUNCTIONS ON AND CAR RUNNING, BUT NO ACCELERATION) AS I EXITED THE FREEWAY. CAR BEGAN SHAKING WHEN STOPPED IN PARKING LOT OFF OF ROAD. I TURNED THE CAR OFF, AND RESTARTED ABOUT 5 MINUTES LATER. CAR DID THE SAME THING WHEN ATTEMPTING TO REACH 30-35 MPH. PULLED INTO APARTMENT COMPLEX, WAITED, AND RESTARTED. CARE FAILED TWO MORE TIMES WITHIN A 3 MILE DISTANCE, AND WAS RESTARTED. WRENCH LIGHT VANISHED AFTER RESTART, BUT ENGINE LIGHT NOW REMAINS ON. REPORTING DUE TO ONGOING INVESTIGATION WITH THROTTLE BODIES FOR FORD VEHICLES. RESEARCHED THIS ISSUE ONLINE. *TR

06/30/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

1.WAS IN SLOW LANE, VEHICLE SLOWED DOWN SUDDENLY. TURNED OFF ENGINE AND STARTED IT AGAIN 2. MAY 1? WAS ON RESIDENTIAL STREET ( 30 MPH. VEHICLE SLOWED DOWN SUDDENLY AND THEN STARTED SHAKING. TURNED OFF ENGINE AND STARTED IT AGAIN 3.MAY 15 WAS DRIVING 55 MPH ON BUSY CURVY STREET IN FAST LANE. WRENCH LIGHT CAME ON AND SLOWED SUDDENLY, TURNED ON FLASHERS. .MOVED TO THE EXTREME RIGHT HAND SIDE. NEARLY GOT HIT BY SPEEDING CAR IN THE RIGHT LANE AS THERE WAS A NARROW SHOULDER. 4. MAY 30, MY HUSBAND WAS DRIVING IN THE SLOW LANE OF FREEWAY. WRENCH LIGHT CAME ON, I PUT ON THE FLASHERS, AND CAR SLOWED SUDDENLY. HE WAS ABLE TO GET OUT OF TRAFFIC. TURNED OFF ENGINE AND TURNED IT BACK ON AGAIN 5. JUNE 24, 2013. MY HUSBAND WAS DRIVING 65 IN THE FAST LANE OF BUSY HWY 99. WRENCH LIGHT CAME ON, AND VEHICLE SUDDENLY SLOWED DOWN. I PUT ON FLASHERS. HE MANEUVERED TO THE SLOW LANE, WHERE SPEEDING SEMI TRUCK HONKED AT US AND NEARLY HIT US. 6 JUNE 28,2013 I WAS DRIVING ON A RESIDENTIAL STREET AT 35 MPH WHEN WRENCH CAME ON, AND VEHICLE I SUDDENLY SLOWED DOWN AND I MOVED TO THE SIDE OF THE STREET., TURNED OFF THE ENGINE, AND RESTARTED THE CAR. WHY IS ALL THE INFORMATION ABOUT THE CAUSE OF THE ERROR CODE (WRENCH) ERASED WHEN CAR IS TURNED OFF?????? *TR

06/30/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/17/2012
Crash: No
Fire: No
Summary

MY 2010 FUSION HAS A DEFECTIVE THROTTLE BODY. I HAVE CONTACTED FORD ABOUT THIS ISSUE AND I GET THE ANSWER THAT ITS MY PROBLEM NOT THEIRS. I HAVE BEEN WAITING FOR A PART TO FIX THIS THAT HAS BEEN ON BACK ORDER SINCE APRIL BUT OF COURSE THIS WILL BE AT MY EXPENSE. I SEE THAT THIS PROBLEM IS EFFECTING HUNDREDS OF OTHER 2010 FUSIONS AND WOULD LIKE TO KNOW WHY THIS WOULD NOT REACH RECALL STATUS? IT ALSO WILL ACCELERATE ON ITS OWN WHICH IN ITS SELF IS A MAJOR SAFETY CONCERN. *TR

06/29/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE TRAVELING AT HIGHWAY SPEEDS CAR WILL STALL AND HAVE NO POWER. FOUND TO BE THROTTLE BODY SENSOR. FORD CLAIMS THAT THERE WAS NO PROBLEM WITH THE THROTTLE BODY, BUT IF YOU SEARCH THE INTERNET YOU CAN SEE SEVERAL OF CASES INVOLVING THE SAME PROBLEM. I FEEL FORD SHOULD HAVE TO REPAIR UNDER A RECALL BECAUSE OF SUCH A WIDE SPREAD PROBLEM. THIS IS A HUGE SAFETY CONCERN WHEN TRAVELING AND HIGHWAY SPEEDS AND YOU LOSE POWER. *TR

06/29/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING DOWN HIGHWAY AT 65MPH WHEN THE ENGINE JERKED AND CAR STOPPED ACCELERATING. LUCKILY THERE WAS NO ONE TO THE RIGHT OF ME SO I WAS ABLE TO PULL OVER. ONCE ON THE SIDE OF THE ROAD, THE CAR STARTED TO JERK VIOLENTLY EVEN WHILE IN PARK. I HAD IT TOWED TO A FORD DEALERSHIP AND WAS TOLD THE THROTTLE BODY ASSEMBLY WAS DEFECTIVE. I COULD HAVE DIED! *TR

06/29/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAR41******
Summary

WITHOUT WARNING THE MOTOR SHUT DOWN, NO POWER AND BEGIN TO MISFIRE. AFTER PULLING OVER AND WAITING, I WAS ABLE TO RESTART THE MOTOR. THIS HAPPENED THREE TIMES WITHIN 120 MILES. THE CAR WAS TAKEN TO A AUTO REPAIR SHOP AND DIAGNOSTIC TESTING WAS DONE. THE CODES REVELED THROTTLE BODY PROBLEM. *TR

06/28/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

MY 2010 FORD FUSION IS HAVING THE SAME PROBLEM AS NUMEROUS OTHERS...THE THROTTLE BODY. .....MECHANICS ARE TELLING ME IT WILL COST ME ABOUT 600 $ TO REPAIR. ....THIS IS AN ONGOING SCAM IN PART BY FORD.... IM SURE THEY KNOW ABOUT THIS....I PROMISE YOU I WILL TRADE THIS CAR IN FORD A HONDA ACCORD....ATLEAST THEY RUN HONESTLY.. *TR

06/28/2013
Components: WHEELS
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE LUG NUTS HAD BECOME BENT AND OUT OF SHAPE. THE CONTACT CHANGED FROM SUMMER TO WINTER TIRES AND ALL OF THE LUG NUTS WERE FOUND TO BE WARPED. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS) AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE CONTACT COULD NOT TIGHTEN THE LUG NUTS BECAUSE THE LUG NUTS WERE BENT, CRACKED AND NO LONGER FITTING THE LUG WRENCH THAT WAS SUPPLIED IN THE VEHICLE BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 42,000. *TR

06/28/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

***THROTTLE BODY**** DURING SEVERAL TIMES OF DRIVING AT LOW SPEEDS, I ACCELERATED AND THE RPM ON THE CAR JUMPED SUDDENLY AND STUCK AT A HIGH POSITION FOR SEVERAL SECONDS IN WHICH THE CAR SLOWED TO A STOP. THE "WRENCH" LIGHT THEN CAME ON AND AFTER TURNING THE CAR OFF AND ON I WAS ABLE TO MAINTAIN USE OF IT. THIS IS HAPPENING FREQUENTLY. *TR

06/28/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING, THE CAR JERKED AND THE RPMS DROPPED AND I COULD NOT ACCELERATE. I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY AND NOTICED THAT THE WRENCH LIGHT HAD TURNED ON. I PUT THE CAR IN PARK, SHUT OFF THE ENGINE, WAITED A FEW SECONDS AND STARTED THE CARE AGAIN. NO LIGHTS WERE ON SO I GOT BACK ON THE HIGHWAY FOR IT TO HAPPEN AGAIN A MILE DOWN THE ROAD. THIS HAPPENS OCCASIONALLY (ROUGHLY 15 TIMES IN THE LAST 3 WEEKS) AND SOMETIMES THE WRENCH LIGHT COMES ON, SOMETIMES IT'S THE ENGINE LIGHT AND SOMETIMES IT'S THE BATTERY LIGHT. THIS OCCURS NO MATTER THE SPEED, NO MATTER THE TEMPERATURE, NO MATTER THE NUMBER OF THINGS USING THE BATTERY (BECAUSE THE BATTERY LIGHT CAME ON A FEW TIMES). IT IS COMPLETELY RANDOM AND GOT IT TO THE SHOP TO TELL US IT WAS CODE P2111, SOMETHING WITH THE THROTTLE BODY. IT NEEDS REPLACED, SO THEY SAY - BUT IS ON NATIONAL BACK ORDER. *TR

06/28/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

VEHICLE STALLED OUT AT AN INTERSECTION, CHECK ENGINE LIGHT AND OTHER DASH INDICATORS CAME ON. ROADSIDE ASSISTANCE WAS CONTACTED AND THE VEHICLE TOWED TO OUR LOCAL DEALERSHIP. DEALERSHIP ADVISED THIS MORNING THAT THE NECESSARY PART, AN ELECTRONIC THROTTLE BODY, IS ON BACK-ORDER NATIONWIDE AND DID NOT EXPECT TO HAVE THE PART AVAILABLE FOR INSTALLATION UNTIL THE WEEK OF 7/8 AT THE EARLIEST AND THAT IT WAS NOT COVERED UNDER THE WARRANTY, THUS COSTING APPROXIMATELY $500.00. A QUICK GOOGLE SEARCH INDICATES THAT NHTSA HAS LAUNCHED A PROBE INTO THIS ISSUE. *TR .

06/28/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR WAS STOPPED AT STOP LIGHT. WHEN LIGHT TURNED GREEN, THE CAR WOULD NOT ACCELERATE , BUT ONLY CREEP ALONG. FORTUNATELY, THERE WAS A PARKING LOT JUST ACROSS THE INTERSECTION WHERE CAR WAS STOPPED. TOWED TO DEALER WHERE THEY TOLD US IT NEEDED A NEW ELECTRONIC THROTTLE. *TR

06/28/2013
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON A HIGHWAY AT ABOUT 45 MPH THE GAS PEDAL STOPPED WORKING. THE CAR ENGINE REMAINED RUNNING BUT WOULD NOT RESPOND TO THE PEDAL. THE CAR SLOWED AND LUCKILY COULD BE PULLED TO THE SIDE OF THE ROAD. WHEN THE CAR SLOWED TO A STOP IT STARTED BUCKING. AFTER TURNING THE ENGINE OFF, THE CAR WAS ABLE TO BE RESTARTED AND RAN OK FOR THE REST OF THE TRIP TO WORK. THE CAR HAD THE SAME FAILURE ON THE WAY HOME FROM WORK AND ON THE WAY TO THE DEALERSHIP THE NEXT MORNING. THE DEAL SERVICE HAS DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY AND THAT THE PART WAS ON BACK ORDER. *TR

06/27/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

DRIVING CAR ON HIGHWAY AT APPROXIMATELY 55 MPH. THROTTLE BODY WARNING LIGHT CAME ON AND THE VEHICLE DIED IN THE MIDDLE OF THE HIGHWAY. THE INCIDENT HAS HAPPENED ON THE HIGHWAY 4 TIMES SINCE MAY 22, 2013. THE CAR WOULD NOT TURN BACK ON FOR SOME TIME AND NO WARNING LIGHTS WOULD COME ON UPON RESTART. *TR

06/27/2013
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS DRIVING IN HEAVY CITY TRAFFIC AT APPROXIMATELY 55 MILES PER HOUR, WHEN THE CAR SUDDENLY LOST ALL POWER. THE ENGINE FELT "DISCONNECTED" FROM THE TRANSMISSION. I COULD PUSH THE GAS PEDAL ALL I WANTED, BUT THERE WAS NO RESPONSE FROM THE ENGINE. THE CAR CONTINUED TO ROLL UNDER IT'S OWN MOMENTUM, BUT BECAUSE OF THE SUDDEN LOSS OF POWER, I WAS VERY NEARLY REAR-ENDED BY THE CAR BEHIND ME. I WAS IN THE LEFT LANE, AND BECAUSE I WAS COASTING DOWN TO A STOP QUICKLY, MY ONLY CHOICE WAS TO PULL INTO THE CENTER TURN LANE OF THE 5-LANE ROAD. TRAFFIC CONTINUED TO SPEED PAST ME AS I STOPPED IN THE CENTER LANE. AS I STOPPED, THE ENGINE RAN INCREDIBLY ROUGHLY. IT WAS STUMBLING AND MISSING LIKE IT WASN'T GETTING ENOUGH AIR. THERE WAS A YELLOW WRENCH ICON ON MY DASHBOARD, BUT NO "CHECK ENGINE LIGHT". I SHUT DOWN, WAITED A MINUTE, AND REFIRED THE CAR. THE CAR RAN PERFECTLY SMOOTHLY AFTER THAT. I DID SOME CHECKING, AND IT APPEARS TO BE A THROTTLE BODY PROBLEM. IT APPEARS TO BE VERY WIDESPREAD ON 2010 AND 2011 FORD'S. PLEASE MAKE THEM RECALL THIS. IT'S A HUGE SAFETY CONCERN. I'M LUCKY IT WAS JUST ME IN THE CAR, AND I KNEW WHAT TO DO. WHAT IF MY WIFE AND BABY WERE IN THE CAR, AND SHE WASN'T AS LUCKY? WHAT IF THE GUY BEHIND ME WASN'T AS QUICK ON HIS BRAKES?? *TR

06/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION ON THE INTERSTATE, AT APPROXIMATELY 70 MILES PER HOUR, WHEN I STARTED FEELING IT "SURGE". IT WAS IN CRUISE CONTROL AT THE TIME, AND IT FELT LIKE IT WAS SURGING UP A COUPLE OF MPH OVER THE SET POINT, AND THEN FALLING BACK A COUPLE OF MPH BELOW THE SET POINT. IT WAS LIKE THE CRUISE WAS HUNTING FOR THE SET SPEED. SUDDENLY, THERE WAS A LURCH AND I LOST ALL POWER FROM THE ENGINE. CRUISE DISCONNECTED AND I STARTED COASTING DOWN RAPIDLY. THERE WAS VERY NEARLY A REAR-END COLLISION WITH THE GUY BEHIND ME AS I WAS LOSING SPEED SO QUICKLY. THERE WAS A YELLOW WRENCH ICON LIT ON MY DASHBOARD, BUT NO CHECK ENGINE LIGHT. I MANAGED TO COST OVER TO THE RIGHT SHOULDER. WHEN I STOPPED AND PUT IT IN PARK, THE ENGINE RAN EXTREMELY ROUGHLY. IT STUMBLED AND MISSED LIKE IT WASN'T GETTING ANY AIR. I SHUT THE ENGINE OFF, WAITED A MINUTE, REFIRED IT, AND IT RAN PERFECTLY. WE CONTINUED OUR TRIP AND HAD IT LOOKED AT WHEN WE GOT BACK. OR LOCAL FORD DEALER SAID "THERE ARE NO STORED CODES, IT DIDN'T DO IT FOR US, AND THERE ISN'T ANYTHING WRONG." THIS HAS HAPPENED SEVERAL TIMES TO ME AND EVERY TIME THE DEALER SAYS THE SAME THING. 2 MINUTES WORTH OF GOOGLING SHOWS THAT THERE SEEMS TO BE A MASSIVE PROBLEM WITH THE THROTTLE BODIES THAT FORD HAS ON THESE CARS. WE NEED A RECALL! WE COULD HAVE BEEN INJURED OR KILLED IN A WRECK ON THE INTERSTATE WHEN THIS HAPPENED. *TR

06/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I WAS DRIVING TO WORK WHEN SUDDENLY THE CAR LOST ALL FORWARD POWER. I WAS IN THE MIDDLE OF AN INTERSECTION WHEN THE ENGINE CUT OUT, AND A COUPLE OF PEOPLE HAD TO MAKE SOME PRETTY SEVERE EMERGENCY MANEUVERS TO AVOID ACCIDENTS DUE TO MY ALMOST-STALLED CAR. I COULDN'T GET ANY POWER OUT OF IT WITH THE GAS PEDAL. WHEN I COASTED OFF INTO SOMEONE'S DRIVEWAY, THE CAR BARELY STAYED RUNNING. IT SHOOK AND MISSED LIKE IT DIDN'T HAVE ENOUGH AIR. THERE WAS A YELLOW WRENCH ICON ON, BUT NO CHECK ENGINE LIGHT. I SHUT DOWN AND REFIRED, AND IT RAN PERFECTLY. I TOOK IT TO THE LOCAL DEALER, AND THEY TOLD ME THAT THERE WAS NO STORED DATA TO ANALYZE, AND THAT IT DIDN'T DO IT TO THEM ON THE TEST DRIVE. THEY SAID THERE WASN'T A PROBLEM. 2 MINUTES OF GOOGLING SHOWS A HUGE PROBLEM WITH THE THROTTLE BODIES ON THESE CARS. WE NEED A RECALL!! WHAT IF PEOPLE HADN'T BEEN PAYING ATTENTION WHEN MY CAR FAILED IN THE INTERSECTION? THERE COULD HAVE BEEN A BIG CRASH. *TR

06/27/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING ON A RESIDENTIAL STREET AND GOT A FLAT TIRE. AT THE SAME TIME I RECEIVED AN ERROR ABOUT THE POWER STEERING AND TO SERVICE THE ADVANCETRAC SYSTEM. I THOUGHT EVERYTHING WAS RELATED TO THE FLAT TIRE. I GOT THE TIRE REPLACED AND THE TIRE PRESSURE ERROR CLEARED BUT I STILL HAVE NO POWER STEERING. IWAS TOLD THAT THE TWO ISSUES WERE NOT RELATED AND THAT THE POWER STEERING IS COMPLETELY SEPARATE. I SEE MANY MANY MANY COMPLAINTS REGARDING THIS SAME PROBLEM WITH 2010-2011 FORD FUSIONS. THERE NEEDS TO BE A RECALL ASAP. NOTHING BROKE ON MY CAR AND THE FLUIDS ARE FINE SO THERE IS NO REASON FOR THIS ERROR AND FOR THE POWER STEERING TO STOP WORKING. *TR

06/27/2013
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WHILE DRIVING THE CAR LOCALLY ON 6/15/2013, I STOPPED AT A TRAFFIC LIGHT AND UPON ENTERING THE INTERSECTION AND MAKING A LEFT TURN, THE CAR ALMOST STALLED AND THEN STARTED TO BUCK AND SURGE. I TURNED THE CORNER BUT COULD NOT DRIVE ANY FASTER THAN 20 MPH AND THE CAR CONTINUED TO SURGE, THEN ALMOST STALL, THEN SURGE AGAIN AS I DROVE DOWN THE ROAD 1/4 - 1/2 MILE TO THE ENTRANCE OF MY DAUGHTER'S DEVELOPMENT. I PULLED THE CAR OVER AND PUT IT IN PARK. MY DAUGHTER CAME TO MEET ME AND I DROVE THE CAR UP THE BLOCK TO HER HOUSE WITHOUT STEPPING ON THE GAS BUT LETTING IT "COAST", DURING WHICH IT AGAIN CONTINUED TO SURGE THEN ALMOST STALL, THEN SURGE AGAIN. WE HAD THE CAR TOWED TO THE LOCAL FORD DEALER WHERE IT WAS DIAGNOSED WITH A THROTTLE BODY ISSUE. THEY TOLD US THEY COULD NOT GET THE PART FOR ANOTHER 3 WEEKS SINCE IT WAS ON BACK-ORDER NATIONALLY, BUT INFORMED US THAT IT WAS OK TO DRIVE THE CAR. WE DID NOT FEEL SAFE DRIVING THE CAR, AS IT COULD SURGE INTO AN INTERSECTION OR STALL SUDDENLY, SO WE INVESTIGATED THROTTLE BODY ISSUES ON FORD CARS ON THE INTERNET AND LEARNED THAT THERE WERE NUMEROUS SIMILAR ISSUES NATIONWIDE. SO WE DETERMINED TO LEAVE THE CAR AT THE DEALER UNTIL IT COULD BE REPAIRED AND DRIVEN SAFELY. WE FELT IT WAS IMPORTANT TO FILE THIS REPORT SINCE WE FEEL THIS IS A SIGNIFICANT SAFETY ISSUE THAT COULD RESULT IN SERIOUS INJURY.

06/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

WHILE DRIVING MY 2010 FORD FUSION, AT A NORMAL SPEED OF 45 MPH, THE CAR'S ACCELERATION CUT OFF COMPLETELY WHILE DRIVING ON THE ROAD. I NOTICED THIS WHEN I PUSHED ON THE GAS PEDAL AND NOTICED THAT I COULD NOT ACCELERATE OR MOVE MY CAR BESIDE COASTING. LUCKILY, I WAS ABLE TO SAFELY GET OFF THE ROAD, HOWEVER, IF I WAS ON THE HIGHWAY, I MIGHT HAVE GOTTEN IN TO AN ACCIDENT. AFTER PARKING MY CAR, I NOTICED THE RPMS WERE JUMPING A BIT, AND AN ORANGE WRENCH APPEARED ON MY DASHBOARD SIGNAL. I TURN OFF THE VEHICLE, AND TRIED TURNING IT ON AGAIN. THE VEHICLE GAVE A SLIGHT HESITATION AND THEN STARTED RIGHT UP. THIS INCIDENT HAPPENED ONE OTHER TIME WITH THE SAME RESULT. I TOOK MY CAR TO THE DEALERSHIP TO GET FIXED, AND THEY INDICATED THAT THIS WAS A VERY COMMON ISSUE THEY HAVE BEEN SEEING WITH MY VEHICLE. THE PROBLEM RELATED TO THE THROTTLE BODY, IN WHICH GETS STUCK AND SHUTS DOWN THE ENGINE. THEY INDICATED THAT THIS WAS A WIDE SPREAD ISSUE THAT IS CURRENTLY BEING INVESTIGATED. MY COMPLAINT IS THAT THIS IS A POTENTIAL HAZARD THAT COULD CAUSE AN ACCIDENT INVOLVING INJURY OR DEATH. THIS PART NEEDS TO BE RECALLED, AS IT IS A COMMON OCCURRENCE IN MY VEHICLE. I AM LUCKY I WAS ABLE TO GUIDE MY CAR OFF THE ROAD. HAD I BEEN ON THE HIGHWAY OR ON THE TRAIN TRACKS, I COULD HAVE CAUSED A SERIOUS ACCIDENT. *TR

06/27/2013
Components: ENGINE
Incident Date: 05/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 45 MPH, THE MALFUNCTION WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT WAS EVENTUALLY ABLE TO BE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

06/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

CAR STARTED JERKING AND THE THROTTLE LIGHT AND ENGINE LIGHT CAME ON. LOST POWER AND ACCELERATION. HAD DIFFICULTY MANEUVERING IT TO THE SIDE OF THE ROAD. VEHICLE HAD TO BE TOWED TO DEALERSHIP WHERE MECHANIC DIAGNOSED THE PROBLEM AS FAILED THROTTLE BODY ASSEMBLY. *TR

06/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

***** BAD THROTTLE BODY******** MY WIFE AND SON WAS DRIVING AND THE CAR JUST SHUT OFF GOING THROUGH A INTERACTION A CAR ALMOST HIT THEM TO THE RAPID LOSS OF SPEED. THIS IS NOT THE FIRST TIME. WHEN THIS HAPPENS YOU HAVE NO POWER AND VERY LITTLE CONTROL OF THE CAR. THIS HAS HAPPEN ABOUT FOUR TIMES NOW. LOOKS LIKE FORD IS DOING NOTHING ABOUT THIS AND AFTER THIS DID IT ON ME TODAY 6/27/13 SOMEONE IS GOING TO GET KILLED IN A ACCIDENT OR HURT REAL BAD. FROM LOOKING AT ALL THE REVIEWS THIS IS A DEFECT IN THE THROTTLE BODY. THIS SHOULD BE ON A RECALL LIST BEFORE SOMEONE IS HURT OR WORST. PLEASE HELP US GET THIS ON A RECALL LIST. THANK YOU. *TR

06/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

SINCE I HAVE OWNED THE CAR IT WOULD OCCASIONALLY FAIL TO START ON THE FIRST TURN OF THE KEY. THE ENGINE WOULD CRANK FOR 5+ SECONDS UNTIL I TURNED THE KEY TO THE "OFF" POSITION, REMOVED THE KEY AND TRIED AGAIN. IT WOULD ALWAYS START ON THE SECOND TRY... JUST RECENTLY (BEGINNING OF JUNE 2013) I NOTICED MY TACHOMETER WAS GOING FROM 7000 TO 4000RPM AT STOP SIGNS AND TRAFFIC LIGHTS BUT THE CAR NEVER STALLED. ON 6/26/13 AFTER ACCELERATING FROM A STOP SIGN TO ABOUT 30 MPH THE CAR LOST POWER, THE WRENCH LIGHT CAME ON BUT THE CAR DID NOT STALL. I GRADUALLY PULLED OFF TO THE SIDE OF THE ROAD WITH MY HAZARDS ON TRYING NOT TO CAUSE ALARM TO THE VEHICLES BEHIND ME. I PUT THE CAR IN PARK, TURNED THE IGNITION KEY OFF AND REMOVED THE KEY FOR 10-20 SECONDS AND RESTARTED THE CAR. EVERYTHING SEEMED TO BE OK SO I DROVE THE CAR HOME. ON 6/27/13 I DROVE MY CAR APPROXIMATELY 100 MILES TO MY DESTINATION WITHOUT ANY PROBLEMS BUT ON THE WAY BACK I WAS 20 MILES INTO MY RETURN TRIP AND DRIVING AT APPROXIMATELY 65MPH ON THE GARDEN STATE PARKWAY WHEN I EXPERIENCED THE SAME EXACT PROBLEM FROM THE DAY BEFORE (YESTERDAY). THIS TIME I WAS IN HEAVY RUSH HOUR TRAFFIC COMING OUT OF NYC. I WAS VERY FORTUNATE TO GET TO THE SHOULDER OF THE GSP. AGAIN I WAITED 10-20 SECONDS AND RESTARTED. THE IDLE WAS ROUGH FOR A FEW SECONDS BUT WAS FINE AFTER THAT SO I MERGED BACK ONTO THE HEAVILY CONGESTED ROAD. AFTER ANOTHER 20-30 MILES THE CAR FAILED FOR THE 3RD TIME. THIS TIME I WAS ABLE TO GET TO THE SHOULDER EASILY BECAUSE I STAYED IN THE RIGHT LANE KNOWING A POWER LOSS WAS JUST A MATTER OF TIME. I HAVE BEEN FORTUNATE SO FAR BECAUSE THE CAR HAS STARTED BACK UP AND IT WAS STILL DAYLIGHT. MY FEAR IS TRAVELING AT NIGHT ON A ROAD WITHOUT A SHOULDER WHICH I DO A LOT AND NOT GETTING IT STARTED. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED IT AND BEGAN TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

06/26/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

ON MULTIPLE OCCASIONS MY CAR HAS STARTED TO STALL OUT AS I BEGAN TO ACCELERATE. THE FIRST TIME HAPPENED WHEN EXITING THE HIGHWAY, WHERE I CAME TO A YIELD SIGN, I THEN PROCEEDED TO ACCELERATE ONTO THE ROAD AFTER YIELDING AND THE CAR WOULD NOT ACCELERATE AND STARTED TO HAVE JUMPY MOTIONS AND KEPT REVVING EVERY TIME I WOULD TRY TO STEP ON THE GAS PEDAL. I DIDN'T THINK MUCH OF IT AT THAT TIME. THEN ONE DAY ON ANOTHER EXIT ONTO THE HIGHWAY WITH BUSY TRAFFIC I SLOWED DOWN TO SEE IF TRAFFIC WAS CLEAR TO MERGE AND WHEN I WENT TO ACCELERATE INTO TRAFFIC IT REPEATED THE SAME SYMPTOMS. THE LAST TIME IT HAPPENED WAS I WAS EXITING THE HIGHWAY AND ONCE AGAIN TRIED TO MERGE INTO TRAFFIC AND IT HAPPENED AGAIN BUT IT ALSO HAPPENED AT THE RED LIGHT DIRECTLY AFTER THE MERGE. I WAS NOT TRYING TO ACCELERATE TOO QUICKLY ON ANY OF THE OCCASIONS BUT IT MAKES IT EXTREMELY DANGEROUS TO PULL INTO TRAFFIC. I TOOK THE CAR INTO THE FORD DEALERSHIP TO GET THE PROBLEM CHECKED OUT AND THEY CAME BACK THAT THE ELECTRONIC THROTTLE BODY ON MY 2010 VEHICLE WAS BAD AND THAT THEY WOULD HAVE TO REPLACE IT. THEY THEN PROCEEDED TO TELL ME THAT THE PART WAS ON BACKORDER AND I WAS NUMBER 2 ON THE LIST TO RECEIVE THE PART BECAUSE THEY HAVE THREE CARS IN THE SHOP WITH THE SAME PROBLEM. THIS SEEMS TO BE A REGULAR OCCURRENCE WITH MY TYPE OF VEHICLE IN MY SEARCH FOR ANSWERS I HAVE SEEN MULTIPLE FORUMS WITH PEOPLE POSTING ABOUT THIS PROBLEM. THE FORD ASSOCIATE ALSO TOLD ME THAT THE PART SHOULD BE RECALLED BUT HE WASN'T SURE THAT IT EVER WOULD. AS SOMEONE WHO DRIVES FREQUENTLY ON THE HIGHWAY THIS IS A HUGE CONCERN TO ME THAT I WILL GO TO ACCELERATE INTO TRAFFIC AND END UP SERIOUSLY INJURED BECAUSE MY CAR WON'T ACCELERATE. NEEDLESS TO SAY IT HAS BEEN ALMOST TWO WEEKS SINCE I TOOK MY CAR INTO THE DEALERSHIP AND I AM STILL WAITING ON THE PART FROM FORD. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING ALONG ON A NEIGHBORHOOD ROAD WHEN MY CAR SUDDENLY LOST POWER AND IDLED REALLY ROUGH. WHEN I WOULD PRESS THE GAS PEDAL, NOTHING WOULD HAPPEN. I WAS ABLE TO PULL THE CAR OFF TO THE SIDE OF THE ROAD DUE TO VERY LITTLE TRAFFIC AND CUT THE CAR OFF AND THEN RESTARTED IT. IT WORKED AT THAT TIME, BUT SINCE THEN HAS DONE THIS MULTIPLE TIMES WHILE DRIVING. THE LAST TIME THIS HAPPENED, IT WOULD HAPPEN EVERYTIME I STARTED THE CAR FOR ABOUT 4-5 TIMES, BEFORE THE CAR FINALLY STAYED ON, AND I WAS ABLE TO GET HOME. LUCKILY EACH TIME THIS HAPPENED, TRAFFIC WAS SLOW, BECAUSE THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I HAVE BEEN LOOKING INTO THIS SITUATION AND HAVE FOUND MULTIPLE OTHER OCCURRENCES OF THIS SAME PROBLEM HAPPENING ALL OVER THE COUNTRY, AND HAVE FOUND OUT THAT IT IS THE THROTTLE BODY AND THE THROTTLE ACTUATOR. SOMETHING NEEDS TO BE DONE ABOUT THIS AND QUICK BEFORE SOMEONE GETS KILLED FROM THIS. *TR

06/26/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA)AR******
Summary

WHILE DRIVING ON 476 IN PA, THE CAR LOST POWER AND THE GAS PEDAL WAS UNRESPONSIVE. I WAS ABLE TO PULL OVER AND WHEN I TURNED OFF THE ENGINE A WARNING/EVENT LIGHT WENT ON INDICATING THROTTLE/TRANSMISSION ISSUES. I WAS TO CALL FOR ASSISTENCE BUT WAITED A FEW MINUTES AND STARTED THE CAR, AND PROCEED TO WORK ( ABOUT 40 MINUTES OF DRIVING. I CALLED THE DEALERSHIP TO MAKE REPAIR ARRANGEMENT AND WAS ADVISED THE CAR IS DRIVABLE AND THAT SOME OF THESE THROTTLE ISSUES ARE "INTERMITTENT". THE CAR STALLED 3 MORE TIME ON MY WAY HOME, ABOUT 75 MILES AND IT SEEMED TO STALL EVERY 20 OR SO MINUTES. CAR IS NOW AT THE DEALERSHIP AWAITING REPLACEMENT PART(S). *TR

06/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

2010 FORD FUSION SEL 2.5L AUTOMATIC PURCHASED IN YONGE/STEELES FORD LINCOLN IN CANADA. DURING NORMAL DRIVING, WRENCH LIGHT WILL SUDDENLY BE ON: - CANNOT ACCELERATE, SPEED CANNOT GO BEYOND 60KM/H, RPM CANNOT GO BEYOND 2000 - SOMETIMES VEHICLE WILL SUDDENLY LOOSE POWER AND SLOW DOWN. ALMOST GOT REAR-ENDED A FEW TIMES. - MANAGED TO PULL OVER, STOP THE CAR, AND RESTART, SOMETIMES THE PROBLEM WILL DISAPPEAR AFTER RESTART, SOMETIMES THE PROBLEM COMES BACK IN A FEW MINUTES TOOK MY CAR TO MARKVILLE FORD LINCOLN ON JUNE 20TH, 2013, AND THEY CLAIMED IT WAS FIXED. ON THE REPORT, IT IS SAID: "DS12 DIAGNOSE ENGINE LIGHT CONCERN, LOCATE AND REPAIR WIRING TO ACCELERATOR, REPLACE SENSOR" "FTP FUEL INJECTORS & THROTTLE BODY SERVICE PLUS PCM REPROGRAM" 5 DAYS LATER ON JUNE 25, 2013, THE EXACT SAME PROBLEM HAPPENED AGAIN. I WAS ALMOST REAR-ENDED, AND MY 3 YEAR OLD SON WAS SITTING IN THE BACK OF THE CAR. VERY FRUSTRATED AND UPSET. TOOK THE CAR TO MARKVILLE FORD LINCOLN FIRST THING IN THE MORNING ON JUNE 26, 2013, AND THE WRENCH LIGHT WAS ON MY WAY TO THE DEALER. I DID NOT SHUTDOWN THE ENGINE AND PUT THE CAR IN PARKING AT THE DEALER. AFTER A WHILE, THE ENGINE SUDDENLY STARTED TO REV UP AND DOWN BETWEEN 1500 AND 2200 RPM. VOICED THE CONCERN OF THE THROTTLE BODY ISSUE TO THE DEALER AS I HAVE SEEN THIS ISSUE DISCUSSED ALL OVER THE INTERNET. DEALER STILL CLAIM IT IS A PCM ISSUE. THE CAR IS STILL IN THE DEALERSHIP RIGHT NOW. CALLED FORD CANADA CUSTOMER RELATIONSHIP, AND THEY WILL CONTACT MARKVILLE FORD LINCOLN. SORRY THE ADDRESS DOESN'T ALLOW CANADIAN ADDRESS. SO I SIMPLY PUT NEW YORK STATE. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE DRIVING ON THE INTERSTATE AT ABOUT 60 MPH, MY 2010 FORD FUSION UNEXPECTEDLY LOST POWER AND SUDDENLY SLOWED. IT DID NOT ACCELERATE WHEN I STEPPED ON THE GAS, HOWEVER, THE ENGINE WAS STILL RUNNING. I HAD TO PUT ON MY EMERGENCY FLASHERS AND COAST TO PULL OFF ON THE SIDE OF THE ROAD WHILE OTHER CARS AND TRUCKS TRAVELING FAST WERE COMING UP ON ME. AFTER I PULLED OFF, I RESTARTED THE CAR AND IT RAN OKAY FOR A WHILE. HOWEVER, THE SAME THING HAS HAPPENED A TOTAL OF 4 TIMES. THIS IS A MAJOR SAFETY ISSUE. I AM AFRAID TO DRIVE THE CAR UNTIL THEY FIGURE OUT WHAT THE PROBLEM IS. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE THROTTLE BODY HAD FAILED. THE DEALER CLEANED THE THROTTLE BODY AND THE FAILURE RECURRED. THE FAILURE AND THE CURRENT MILEAGE WAS 39,000. *TR

06/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/26/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 63,000. *TR

06/26/2013
Components: POWER TRAIN
Incident Date: 06/25/2013
Crash: No
Fire: No
Summary

YESTERDAY I WAS DRIVING ABOUT 40 AND ALSO LOST ACCELERATION BUT STILL HAD POWER, IT WAS WEIRD THE CAR WAS STILL ON, BUT THE YELLOW "WRENCH LIGHT" CAME ON INDICATING IT WAS A THROTTLE CONTROL TRANSMISSION PROBLEM! I PULLED OVER PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR WITH OUT A PROBLEM. ITS ONLY 2010 FUSION SO WE SHOULDN'T BE HAVING THIS ISSUE. *TR

06/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2013
Crash: No
Fire: No
Summary

I WAS PULLING OUT ONTO A HIGHWAY AND AS I GAVE THE CAR THE GAS, IT SUDDENLY WOULD NOT ACCELERATE. THE CAR LOST ALL POWER BUT CONTINUED TO RUN AND I NOTICED A LIGHT ON MY INSTRUMENT CLUSTER OF A WRENCH. I PULLED OVER AND STOPPED THE CAR. I TURNED THE KEY OFF AND LET THE CAR SIT FOR A MINUTE OR TWO AND STARTED IT BACK UP. THIS HAS HAPPENED SEVERAL TIMES SINCE. A COUPLE OF TIMES THIS HAS OCCURRED AND I WAS MOVING AT A CONSIDERABLE PACE WITH OTHER VEHICLES BEHIND ME. *TR

06/25/2013
Components: POWER TRAIN
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE CARS STALLS WHILE ACCELERATING. THE FIRST TIME IT HAPPENED WAS WHILE DRIVING ON THE EXPRESSWAY 8 MONTHS AGO AT 50MPH . THE CAR ALL OF THE SUDDEN STOPPED ACCELERATING A WRENCH ICON APPEARED AND HAD TO PULL OVER TO THE SHOULDER, TURN THE IGNITION OFF AND THE CAR STARTED AND WAS ABLE TO DRIVE OFF WITH NO PROBLEMS. THE SECOND TIME WAS WHILE DRIVING ON STREET AT 25MPH, HAD TO REPEAT THE PROCESS. ON 6/25 IT HAPPENED AGAIN AFTER BEING STOPPED ON A TRAFFIC LIGHT AND TURNED LEFT ACCELERATED AND CAR STALLED AGAIN AT 50MPH HAD TO PULL OVER ONCE AGAIN. THIS TIME THE ENGINE LIGHT APPEAR. I HAD TO DRIVE 5 MILES TAPPING THE GAS PEDAL TO PREVENT THE CAR FROM STALLING. AFTER THAT I WAS NOT ABLE TO REPRODUCE THE PROBLEM. *TR

06/25/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/08/2013
Crash: No
Fire: No
Summary

CAR APPEARS TO STALL FOR NO REASON. APPARENTLY (ACCORDING TO FORD) THE CAR WAS NOT COMPLETELY STALLING BUT INSTEAD GOING INTO A "LIMP HOME MODE" WHEN CAR COMPUTER DETECTED AN ENGINE PROBLEM. CAR WAS BROUGHT TO DEALER AND THEY REPLACED THE THROTTLE BODY WHICH CORRECTED THE PROBLEM (OVER $400). THIS "STALLING" EFFECT OCCURRED ON INTERSTATE 95 IN WEST PALM BEACH FLORIDA, WHERE SPEED LIMIT IS 65MPH, WHICH PUT US AND OTHERS AT CONSIDERABLE RISK OF CRASH AND INJURY. I SUBSEQUENTLY READ THAT THIS COMPONENT DEFECT AND STALLING SYMPTOMS WAS A FORD FUSION "EPIDEMIC". *TR

06/25/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING AT 55 MPH AND THE CAR SUDDENLY LOST POWER ALL IT WOULD DO WAS IDLE. THIS HAS HAPPENED SEVERAL TIMES I CHECKED THE CODES WITH MY SCAN TOOL IT GAVE TWO CODES FOR STUCK THROTTLE BODY ONE FOR STUCK CLOSED AND THE OTHER ONE FOR STUCK OPEN. *TR

06/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2013
Crash: No
Fire: No
Summary

I'M ALSO HAVING THROTTLE BODY PROBLEMS IN MY 2010 FUSION. THE CAR HAS REPEATEDLY LOST POWER WHILE TRAVELING DOWN THE ROAD AT 60+ MPH. THE WRENCH AND CHECK ENGINE LIGHT COME ON. IT DID IT 4 TIMES IN ONE DAY. FORD CUSTOMER CARE ACKNOWLEDGED THERE WERE PROBLEMS WITH THE THROTTLE BODIES ON THESE CARS BUT REFUSES TO REPLACE THEM UNDER WARRANTY. *TR

06/25/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 06/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

COMING HOME FROM WORK MY CAR STARTED TO HAVE DIFFICULTIES KEEPING SPEED. SOON AFTER MY CAR LOST ENGINE POWER. THIS HAPPENED TWICE WHILE ON MY WAY HOME WITHIN 15 MINUTES OF EACH OTHER. WHEN I BROUGHT MY CAR IN THE REPORT I WAS GIVEN SAYS "CODE P2111 PRESENT" WHEN MEANS THAT THE THROTTLE BODY NEEDS TO BE REPLACED. I HAVEN'T EVEN HAD MY CAR FOR A YEAR. *TR

06/25/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

DRIVING DOWN THE HIGHWAY I LOST THE ABILITY TO ACCELERATE, AND THE CAR WENT TO A QUICK DECELERATE. LUCKILY THERE WAS NOT MUCH TRAFFIC, AND I WAS ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. THE CAR ALMOST STALLED ONCE I GOT COMPLETELY STOPPED. I TURNED THE CAR OFF FOR ABOUT 30 SECONDS, AND RESTARTED IT. IT STARTED UP A LITTLE SLOW, BUT WAS QUICK TO GO BACK TO NORMAL. THIS WAS ON TUESDAY MORNING. ON FRIDAY AFTERNOON THE SAME SYMPTOMS (NO ACCELERATION, AND A QUICK DECELERATION) BUT THIS TIME I WAS TRAVELING APPROXIMATELY 60 MPH IN HEAVIER TRAFFIC. I WAS IN THE LEFT LANE, AND MY ONLY OPTION WAS TO PULL OFF TO THE LEFT, BECAUSE I WAS NOT TRAVELING FAST ENOUGH TO TRY AND GET THROUGH THE TRAFFIC TO THE RIGHT. TURNED IT OFF, ABOUT A MINUTE LATER I STARTED IT AGAIN, AND I WENT ON MY WAY. THEN THIS MORNING (06/25/13) IT HAPPENED 2 TIMES ON MY WAY TO WORK. I HAVE BEEN DRIVING IN THE RIGHT LANE, JUST IN CASE IT HAPPENED AGAIN, AND IT IS A GOOD THING I DID. I CONSIDER THIS TO BE A SAFETY HAZARD, AS TRAVELING AT HIGH SPEEDS, AND NOT BEING ABLE TO SAFELY GET PULLED OVER PRESENTS A LOT OF DANGER FOR MYSELF AND OTHER DRIVERS. I TOOK MY CAR TO THE REPAIR SHOP TO HAVE THEM LOOK AT THE CODE, AND THEY TOLD ME IT POINTS TO A THROTTLE BODY ISSUE. AFTER READING NUMEROUS REPORTS OF SIMILAR SITUATIONS AND SYMPTOMS, I THINK THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. *TR

06/25/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2013
Crash: No
Fire: No
Summary

THIS WAS THE THIRD TIME IT HAS HAPPENED. FIRST TIME, REPLACED BATTERY ($100). CAR SUDDENLY DIES AND LOSES ALL POWER. ABLE TO RESTART, BUT WITH DIFFICULTY. VERY DANGEROUS, ESPECIALLY WITH A THREE-YEAR OLD! WAS DRIVING TO THE DEALER TO GET IT LOOKED AT AND WAS GOING 60 MPH AND IT JUST DIED, LUCKILY WAS BY AN OFF-RAMP SO COULD EXIT FREEWAY. AFTER LOOKING IT UP ONLINE (CAR IS AT THE DEALER AS WE SPEAK AND THEY HAVE NO CLUE ON WHAT'S WRONG), I DETERMINED IT'S A THROTTLE BODY ISSUE. VERY DANGEROUS!!!!! *TR

06/25/2013
Components: POWER TRAIN
Incident Date: 06/21/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 25 MPH THE VEHICLE BEGAN TO JERK AND LUNGE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THE TRANSMISSION NEEDED TO BE FLUSHED AGAIN. THE VEHICLE WAS REPAIRED. TWO DAYS LATER WHILE DRIVING 40 MPH THE VEHICLE FAILED TO CHANGE GEARS, SLOWED DOWN INDEPENDENTLY, AND WOULD NOT ACCELERATE MORE THAN 25 MPH. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. SIX MONTHS LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 124,000.

06/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAR28******
Summary

VEHICLE STALLED, WRENCH LIGHT ON DASH LIT. I WENT TO SIDE OF ROAD, DEPRESSED ACCELERATOR BUT ENGINE DID NOT RESPOND. IDLED ONLY, IDLE WAS ROUGH , ENGINE JERKED. AFTER 2 MINUTES I TURNED ENGINE OFF THEN STARTED THE ENGINE WITH NORMAL RESULT, WRENCH LIGHT WAS OFF AND VEHICLE IDLED NORMALLY. I DROVE 20MILES HOME. WILL TAKE VEHICLE TO DEALER 6/26, I BELIEVE THIS IS A DANGEROUS OCCURRENCE AS STALLING AT A HIGHER SPEED IN TRAFFIC COULD BE DEADLY. *TR

06/25/2013
Components: POWER TRAIN
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WE WERE TRAVELING AT ABOUT 30 MPH ON A MODERATELY BUSY STREET. ALL OF A SUDDEN OUR CAR LOST POWDER. IT WOULD BARELY MOVE. LUCKILY WE WERE NOT ON A BUSY FREEWAY OR WE WOULD HAVE BEEN HIT BY ON COMING CARS. WE WERE ABLE TO GO CHUG, A CHUG OVER TO A NEARBY PARKING LOT. WE TURNED OFF THE IGNITION AND TRIED TO DECIDED WHAT WE SHOULD DO. MY HUSBAND STARTED THE CAR AGAIN AND IT SEEMED TO BE WORKING. WE MANAGED TO GET HOME. WE DROVE IT AROUND LOCALLY FOR THE WEEKEND WITHOUT A PROBLEM. ON TUESDAY I WAS ON A CURVING TWO LANE ROAD AND IT HAPPENED AGAIN. I WAS ABLE TO GO CHUG, A CHUG UNTIL I REACHED A LOCATION WHERE I COULD PULL OVER TO TURN OFF THE IGNITION. WE IMMEDIATELY TOOK IT OUT TO A FORD DEALER. THEY SAID IT NEEDED AN ENTIRE THROTTLE POD. THEY REPLACED IT FOR $685.00. DRIVING HOME WE REALIZED THAT THE ENGINE DIDN'T RETURN TO IDLE AFTER TAKING OUR FOOT OFF OF THE ACCELERATOR PEDAL. THE RPMS WERE SET TOO HIGH FOR SAFE DRIVING. THE CAR CREEPS EXCESSIVELY AT STOPS. THE ENGINE CONTINUES TO ACCELERATE WHILE APPLYING THE BRAKE. AT TIMES, WHEN WE DO PRESS ON THE ACCELERATOR PEDAL AND THEN REMOVE OUR FOOT, THE CAR HAS CONTINUED TO ADVANCE FOR EIGHT BLOCKS WITH NO FOOT ON THE PEDAL. WE TOOK THE CAR BACK AND WERE TOLD THE CAR WAS SET THAT WAY FROM THE FACTORY BECAUSE IT DOESN'T HAVE A "HILL ASSIST" AS THE 2013 CARS HAVE. THESE PROBLEMS ARE EXTREMELY DANGEROUS FOR SAFE DRIVING. *TR

06/25/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 05/30/2013
Crash: No
Fire: No
Summary

THE FIRST INCIDENT OCCURRED WHEN I WAS CROSSING A BUSY INTERSECTION AND THE VEHICLE LOST POWER. I HAD TO DRIVE ONTO THE MEDIAN TO AVOID TRAFFIC, TURN MY CAR OFF AND BACK ON, AND THEN IT RAN LIKE NOTHING HAPPENED FOR A COUPLE OF WEEKS. THE SECOND INCIDENT, SAME THING, I WAS DRIVING ALONG AND THE CAR COMPLETELY LOST POWER AND I HAD TO PULL OFF OF ROAD AND RESTART THE VEHICLE. EACH TIME, THE WRENCH LIGHT FLASHED ON AND THE CAR SHUTTERED AS I CAME TO A COMPLETE STOP. AFTER THE FOURTH TIME, SAME SCENARIO, THE CHECK ENGINE LIGHT POPPED ON AND HASN'T DISAPPEARED. IT HAS NOW HAPPENED AT LEAST ONCE A DAY FOR THE PAST 3 DAYS WITH NO LUCK GETTING IT INTO A MECHANIC FOR ANOTHER WEEK. AFTER RESEARCHING, I DISCOVERED THAT IT IS PROBABLY THE THROTTLE BODY AND IS A VERY COMMON AND DANGEROUS PROBLEM IN FORD FUSIONS. I AM DISGUSTED AND DISAPPOINTED THAT THERE ARE SO MANY COMPLAINTS AND NOTHING BEING DONE. THE PART NEEDS RECALLED! THIS IS MY SECOND 2010 FORD FUSION AFTER PRAISING MY FIRST ONE FOR SAVING MY LIFE IN A HEAD ON COLLISION. HOWEVER, AFTER BEING TERRIFIED FOR STALLING OUT OF NO WHERE AND POSSIBLY BEING IN ANOTHER LIFE THREATENING ACCIDENT, I AM TEMPTED TO NEVER BUY FORD AGAIN. *TR

06/25/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

MY 2010 FUSION IS EXPERIENCING THE SAME LOSS OF POWER ISSUES (COMPLETE LOSS OF ACCELERATOR RESPONSE, FOLLOWED BY THE WRENCH LIGHT APPEARING) RELATED TO THE DEFECTIVE THROTTLE BODY CONTROL. WHILE SPORADIC AT FIRST, THE FREQUENCY OF THE INCIDENTS HAS INCREASED TO WHERE FAILURE NOW HAPPENS ALMOST EVERY TIME THE CAR IS DRIVEN (THE 25+ FAILURES HAVE OCCURRED IN ALL SITUATIONS, AT ALL SPEEDS: AT HIGHWAY SPEEDS, ON SIDE STREETS, ACCELERATING UP HILLS, PULLING AWAY FROM STOPLIGHTS, ETC). I HAVE STOPPED DRIVING THE CAR BECAUSE THE LAST THROTTLE FAILURE OCCURRED AS I CROSSED A BUSY 4 LANE HIGHWAY AND COULD'VE RESULTED IN A DEADLY ACCIDENT. WHEN ATTEMPTING TO HAVE THE PROBLEM FIXED IN APRIL, MY LOCAL DEALER CLAIMED FORD HAD PLACED A "HOLD" ON ALL THROTTLE BODIES AND THAT A NEW DESIGN OF THE THROTTLE BODY PART WAS BEING SHIPPED FROM THE SUPPLIER IN MID-MAY. (THE DEALER ALSO INFORMED ME THAT, DESPITE THIS BEING A PART OF THE ENGINE, THE THROTTLE BODY IS NOT COVERED BY THE POWERTRAIN WARRANTY.) WHEN MY "NEW" THROTTLE BODY ARRIVED AT THE DEALERSHIP IN MID-JUNE AND I CAME IN TO HAVE THE PART REPLACED, I WAS TOLD FORD HAD PLACED ANOTHER "HOLD" ON THE PART AND MY CAR COULD NOT BE SERVICED AT THIS TIME. IF FORD WILL NOT FIX THIS PROBLEM ON THEIR OWN, IT IS IMPERATIVE THE NHTSA PROTECT CONSUMERS BY FORCING THE COMPANY TO ADDRESS THIS PROBLEM AND TO DO SO AT NO COST TO THE CAR OWNERS. FOR OWNERS WHO ARE FORCED TO DRIVE THIS CAR, THIS IS A LIFE AND DEATH ISSUE. *TR

06/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 5 MPH THE ENGINE AND THROTTLE WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE VEHICLE WAS COASTED ONTO THE EMERGENCY LANE AND WITHIN FIFTEEN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY. THE FAILURE RECURRED SEVERAL TIMES. A CERTIFIED MECHANIC PERFORMED A DIAGNOSTIC TEST THAT DETECTED A TROUBLE CODE RELATED TO THE THROTTLE BODY. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

06/24/2013
Components: POWER TRAIN
Incident Date: 06/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT; THE VEHICLE BEGAN TO OPERATE AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 77,000.

06/24/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG8AR******
Summary

WHILE DRIVING THE VEHICLE, THE VEHICLE JUST STARTED COASTING, I COULD NOT ACCELERATE THE VEHICLE ANYMORE, LUCKILY, I WAS ABLE TO GET TO THE SIDE, OUT OF TRAFFIC, THE BATTERY LIGHT CAME ON, THE RPM STARTED MOVING BACK AND FORTH AND THE CAR STARTED JUMPING, AND THE WRENCH APPEARED. THE FIRST TIME I TRIED TO RESTART THE VEHICLE, IT WOULD NOT START, I WAITED A COUPLE OF SECONDS AND IT EVENTUALLY STARTED AND THEN AFTER ABOUT 2 MILES, IT CUT-OFF AGAIN. MY UNDERSTANDING IS THAT IT IS THE THROTTLE BODY. THIS IS EXTREMELY DANGEROUS. I HAVE HAD THREE OR FOUR CARS FROM FORD, THIS IS THE FIRST TIME I HAVE HAD A PROBLEM LIKE THIS. IN ADDITION, FORD NEEDS TO RECALL THESE VEHICLES. IF FORD DOES NOT RECALL THESE VEHICLES, MY SUGGESTION WOULD BE THAT MR. STEVEN KENNER, GLOBAL DIRECTOR, WHO FEELS THAT THERE IS NO UNREASONABLE RISK, PLACE HIS FAMILY INTO THESE FORD VEHICLES AND LET THESE VEHICLE STOP ON THEM AT NIGHT, OR ON THE EXPRESSWAY, OR WHERE EVER THEY MAY BE. IT IS EXTREMELY RIDICULOUS THAT A SEMI-NEW CAR THAT BARELY HAS MILES ON IT WOULD HAVE A PROBLEM SUCH AS THIS. AS OF THE DATE, OF MY COMPLAINT, I AM LOOKING AT 907 COMPLAINTS. THIS IS RIDICULOUS. *TR

06/24/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE WARNING LIGHT AND THE ELECTRONIC THROTTLE BODY CONTROL WARNING LIGHT BECAME ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, WHO INSTALLED A NEW RELAY FOR THE FUEL PUMP AND LOCATED A FAILURE WITH THE CATALYTIC ASSEMBLY. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 29,000. UPDATED 08/06/13*LJ UPDATED 08/06/2013 *JS

06/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

THE ENGINE SURGES WHEN STOPPED AT A LIGHT OR THE BRAKE IS APPLIED. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS. I ALSO ALMOST RAN INTO ITEMS IN THE GARAGE AS I PULLED IN SLOWLY AND THEN IT SURGED. I TOOK IT TO THE DEALER TO HAVE IT INSPECTED AND THEY SAID IT WAS THE MASS AIR FLOW SENSOR AND THROTTLE BODY HAVING CARBON BUILD UP. *TR

06/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

WHILE MY 18-YEAR DAUGHTER WAS DRIVING THE 2010 FORD FUSION WITH MY 16-YEAR SON, THE CAR SHUT OFF AND THE WRENCH LIGHT TURNED ON. SHE PULLED OVER, WAS UPSET AND CALLED ME. SHE RESTARTED THE CAR AND IT SEEMED FINE. THEN ON JUNE 18TH, WHILE DRIVING AROUND 55 MPH, THE CAR SHUTTERED AND SHUT DOWN ON ME. I PULLED OFF THE ROAD AND RESTARTED THE CAR. TODAY, JUNE 24TH, WHILE DRIVING AROUND 35 MPH, THIS HAPPENED TO ME AGAIN, THE CAR SHUTTERED, I COULD NOT ACCELERATE AND I HAD TO PULL OFF AND RESTART THE CAR. I HAVE RESEARCHED THIS ISSUE ON LINE AND HAVE FOUND NUMEROUS SIMILAR STORIES. THEY ALL POINT TO THE THROTTLE BODY/ THROTTLE POSITION SENSOR. SOMEONE IS GOING TO GET KILLED. PLEASE RECALL THE THROTTLE BODY /THROTTLE POSITION SENSOR CAR AND GET FIXED. *TR

06/24/2013
Components: ENGINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 40,000. *TR

06/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I HAVE A 2010 FUSION THAT HAS ACTED UP PREVIOUSLY BUT QUIT AND NOW ITS DOING IT CONSISTENTLY. THE CAR THROWS A LIGHT THAT'S A WRENCH SPITS SPUTTERS AND WILL NOT RECEIVE ANY FUEL NO MATTER HOW MUCH YOU PRESS THE THROTTLE. I AM A FORD LOVER AND BOUGHT THIS CAR FOR MY FIANCE FOR A RELIABLE TRANSPORTATION AND NOW IM REALLY WORRIED THAT THIS VEHICLE IS GOING TO CAUSE HER TO GET INTO AN ACCIDENT. IT PRETTY MUCH SHUTS DOWN ON YOU WITH NOT ALLOT OF WARNING AND ALL YOU CAN DO IS COAST AND HOPE THAT YOU CAN PULL ON TO THE SHOULDER. I HAVE A FRIEND THAT WORKS FOR FORD THAT HAS INFORMED ME THAT THIS IS A VERY COMMON PROBLEM FOR THIS YEAR MODEL FUSION AND THAT ITS ABOUT $550 TO FIX. I AM I HAVE A DECENT JOB BUT I HAVE A WEDDING COMING UP IN JUST A MONTH AND A HALF AND MY SOON TO BE WIFE IS ABOUT TO START BACK COLLEGE AND WILL NOT BE HELPING ME FINANCIALLY I JUST CAN NOT AFFORD THE PARTS AND LABOR. IF THIS IS SUCH A COMMON PROBLEMS WITH THIS CERTAIN MODEL AND YEAR WHY HASN'T THERE BEEN A RECALL FOR THIS PART IT HAS OBVIOUSLY NOT BEEN VERY WELL BUILT AND IM CONCERNED IF I DO PAY THE $550 THAT THIS PART WILL JUST DO THE SAME THING. PLEASE HELP ALL OF US THAT ARE TRYING TO MAKE IT IN LIFE AND RECALL A VERY POOR DESIGN. *TR

06/24/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 06/24/2013
Crash: No
Fire: No
Summary

I WAS DRIVING AND ALL OF SUDDEN MY CAR STALLED IN THE MIDDLE OF TRAFFIC AND ALMOST CAUSED AN ACCIDENT. A WRENCH SYMBOL DISPLAYED ON THE DASH AS I TRIED TO ACCELERATE ON THE GAS BUT COULD NOT MOVE. I TO HURRY UP AND PULL OUT OF TRAFFIC BEFORE I GOT IT. I TURNED THE CAR OFF AND WAITED A FEW MINUTES STARTED IT BACK UP DRIVE TWO BLOCKS AND IT DID IT AGAIN. I ONLY HAD THE CAR LESS THAN A YEAR AND COULD HAVE A CAUSED A BAD ACCIDENT WITH THE CAR STALLING IN THE MIDDLE OF TRAFFIC. I THANKS GOD FOR WATCHING OVER ME. IM A SINGLE PARENT AND NEED A VEHICLE AND DON'T HAVE MONEY FOR COSTLY REPAIRS. *TR

06/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

CAR QUIT ACCELERATING (DIDN'T SHUT OFF) AND RAN ROUGHLY. FORTUNATELY, I WAS ABLE TO EASILY PULL OFF TO THE SIDE OF THE ROAD. I TURNED THE IGNITION OFF AND RESTARTED THE CAR. IT STARTED WITH NO PROBLEMS THE REST OF THE DAY. INCIDENT HAPPENED FIVE MORE TIMES OVER THE NEXT FOUR DAYS (COULDN'T GET CAR TO THE DEALER UNTIL THEN). ON THE 4TH OF JUNE, I WAS TAKING THE CAR TO THE DEALER AND IT STARTED ACTING UP AGAIN, ONLY THIS TIME, I WAS ON THE FREEWAY IN HEAVY TRAFFIC. I HAD TO MOVE OVER TWO LANES TO THE BREAK DOWN LANE. I WAS ALMOST INVOLVED IN AN ACCIDENT, BECAUSE I COULDN'T ACCELERATE. I WAS CLOSE TO THE DEALER AND WAS ABLE TO RESTART THE CAR, TO GET IT THERE. I WAS INFORMED IT WAS PROBABLY THE THROTTLE BODY AND WOULD BE TWO OR THREE WEEKS BEFORE THEY WOULD RECEIVE THE PARTS AS THEY WERE ON BACKORDER. I WAS FORTUNATE, THAT THEY EVENTUALLY RECEIVED THE THROTTLE BODY ON THE 8TH OF JUNE. IT COST $515 PLUS $220 FOR THE RENTAL CAR. I KNOW THIS REPAIR AND THE COTS ARE BETWEEN ME AND FORD, BUT I DON'T KNOW WHO ELSE TO TURN TO, IN ORDER TO EXPRESS MY FEELINGS THAT I WAS RIPPED OFF BY FORD.

06/23/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AS I DROVE MY 2010 FORD FUSION SE 6 SPEED MANUAL TRANSMISSION UP TO A SPEED OF 50 MPH, I WAS NOTICING A COUPLE JERKS OF ACCELERATION AND THEN COMPLETELY LOOSING POWER.I WAS ABLE TO PULL OVER, COME TO A COMPLETE STOP AND TURN THE VEHICLE OFF AND RESTART IT. APP-ON RESTARTING I WAS ABLE TO MAKE IT TO AUTO ZONE WHERE I WAS INFORMED THAT MY FUEL INJECTORS PROBABLY NEEDED A GOOD CLEANING. SO I BOUGHT SOME CLEANER AND RAN I THROUGH MY ENGINE. THAT SEEMED TO HAVE WORKED UNTIL 3 DAYS LATER I WAS COMING HOME WITH MY SISTER AND HER FRIEND ON THE FREEWAY, DURING RUSH HOUR DRIVING 75MPH THIS TIME, AND MY CAR DIDN'T ONLY STALL ONCE, BUT THREE TIMES ON MY DRIVE HOME. HOWEVER, THIS TIME MY CHECK ENGINE LIGHT CAME ON SO WHEN I ARRIVED BACK HOW AND DROPPED OF MY SISTER AND HER FRIEND I DROVE TO AUTO ZONE AND ADVANCED AUTO PARTS TO GET AN OBD II READING. BOTH READINGS WERE P2111, MEANING THAT MY THROTTLE ACTUATOR WAS STUCK OPEN AND NOT RESPONDING TO THE GAS PEDDLE. NOW BOTH COMPANIES SUGGESTED THAT I JUST CLEAN MY THROTTLE BODY AND THAT WOULD FIX THE PROBLEM. BEFORE I DID THIS I CALL MY FORD DEALER TO SEE IF THIS PART WAS UNDER WARRANTY OR ANY KIND OF RECALL AND WAS INFORMED THAT IT WAS NOT UNDER WARRANTY OR RECALL. THEY ALSO SUGGESTED THAT I JUST CLEAN THE THROTTLE BODY AND THAT WOULD FIX MY PROBLEM. SO I CLEANED THE THROTTLE BODY, BUT NOW THE CAR IS STALLING MORE THAN BEFORE. I TRIED LOOKING UP THE PART SO THAT I COULD REPLACE IT BUT FOUND OUT THAT FORD HAS ALREADY DISCONTINUED THAT PART AND IS TELLING PEOPLE TO BY THE NEW PART, BUT THEY NEVER DID A RECALL FOR THE PART. THIS PARTICULAR PART CONTROLS THE AIR FLOW INTO THE ENGINE, IF IT MALFUNCTIONS THE THROTTLE BODY CLOSES UP AND THE CAR IDLES, NO MATTER HOW FAST YOU ARE GOING. THIS IS A SEVER SAFETY ISSUE THAT FORD NEEDS TO TAKE RESPONSIBILITY FOR. IF THEY DON'T SOMEONE CAN BE SERIOUSLY INJURED, OR WORSE, KILLED. *TR

06/23/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THE ENGINE STALLS AND THROTTLE BECOMES ON RESPONSIVE . WHEN THE VEHICLE IS SHUT OFF AND RESTARTED IT IS FINE FOR A WHILE . THIS OCCURED THREE TIMES IN THE LAST THREE WEEKS . I DO ALOT OF HIGHWAY DRIVING AND THIS IS A VERY DANGEROUS PROBLEM . *TR

06/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WAS RIDING ON INTERSTATE WHEN CAR STOPPED ACCELERATING. CAR BEHIND ME HAD TO MOVE TO SHOULDER TO AVOID HITTING ME. I PULLED OVER TO SHOULDER TURNED OFF ENGINE AND STARTED BACK UP WITH NO PROBLEM. WENT TO AUTO PLACE TO GET IT CHECKED THEY SAID THEY COULD NOT CHECK WITHOUT ENGINE LIGHT ON. CAR RAN FINE UNTIL 6/21/13, GOING 45 MPH AND CAR STOPPED ACCELERATING. I PULLED ON SIDE OF ROAD RESTARTED AND EVERYTHING WAS FINE BUT ENGINE LIGHT WAS ON. WENT TO AUTO PLACE TO GET CHECKED AND IT GAVE A CODE OF P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. AFTER RESEARCHING CODE I FOUND THAT THIS IS A COMMON PROBLEM. I KEEP THINKING ABOUT WHAT COULD HAVE HAPPENED ON THAT INTERSTATE. NOW I AVOID THE INTERSTATE UNTIL I CAN AFFORD REPAIRS. *TR

06/23/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THERE HAS BEEN SEVERAL INCIDENTS OVER THE PAST 2 DAYS. THE FIRST TIME IT HAPPENED I WAS MAKING A LEFT TURN, I TRIED TO ACCELERATE BUT THERE WAS NONE. THE ENGINE FELT LIKE IT WAS SHAKING. I PULLED OVER AFTER FINALLY GETTING THROUGH THE INTERSECTION, TURNED OFF THE CAR AND THEN AFTER A FEW MINUTES, RESTARTED IT AND IT RAN FINE. THAT EVENING ON MY WAY HOME FROM WORK I WAS DRIVING DOWN THE STREET AND IT DID THE SAME THING. A WRENCH LIGHT CAME ON THE DASH DISPLAY. THE SAME THING HAS HAPPENED 6 TIMES. ITS ALMOST LIKE IT RESETS ITSELF IF I TURN THE CAR ON AND OFF. THE WRENCH LIGHT ALSO TURNS OFF ONCE I TURN THE CAR ON AND OFF. *TR

06/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA3AR******
Summary

THROTTLE BODY IS APPARENTLY DEFECTED...WHEN I TRY TO ACCELERATE THE CAR SHUTS OFF AND YOU LOSE THROTTLE. YOU HAVE TO STOP AND RESTART THE CAR TO REGAIN ANY SPEED. THIS HAPPENED 8 TIMES IN A 3 MILE AREA. TAKEN TO HAVE THE PROBLEM LOOKED AT AND WAS GIVEN CODES P2112, P2111, PO685. APPARENTLY ON LINE THIS IS A REAL ISSUE WITH FORD FUSIONS AND THE PART IS ON BACK ORDER WITH FORD DEALERSHIPS. THIS IS A REAL SAFETY HAZARD AS DRIVING IN TRAFFIC JUST SHUTS OFF AT ANY GIVEN TIME. *TR

06/22/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

I WAS DRIVING ON A BUSY ROAD WHEN MY CAR STOPPED. I PUSHED THE GAS AND IT WOULD NOT GO. I BARELY PULLED OVER AND TURNED THE CAR OFF. AFTER SEVERAL MINUTES IT RESTARTED. I ALMOST GOT REAR ENDED THE FOLLOWING DAY BECAUSE IT DID THE SAME THING ON A HILL. I HAD TWO SMALL CHILDREN IN THE CAR THIS TIME. I CALLED THE DEALERSHIP AND THEY SAID IT IS A FAULTY THROTTLE BODY. THEY SAID IT WOULD COST ME OVER $500 TO FIX AND THE PART WOULD TAKE SEVERAL DAYS TO COME IN DUE TO IT BEING ON BACK ORDER FROM IT HAPPENING SO OFTEN. I ALMOST GOT HIT WITH MY THREE YEAR OLD AND 6 MONTH OLD IN THE CAR. THIS IS A MAJOR SAFETY ISSUE. IT HAPPENS OUT OF NO WHERE AND AT ANY SPEED. THANK GOODNESS I WASN'T ON THE HIGHWAY WITH MY CHILDREN!!! FORD NEEDS TO STEP UP AND MAKE THIS A SAFETY RECALL!! THE DEALER SAID HE IS SEEING IT IN MOSTLY ALL 2010-2012 FUSIONS. *TR

06/22/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

WAS ON THE INTERSTATE, WRENCH LIGHT CAME ON, CAR LOST POWER AND BEGAN JERKING. I COULD NOT ACCELERATE. IN THE PAST 2 MONTHS, MY ORIGINAL THROTTLE BODY WENT BAD, NUMBER 2 WAS BAD, AND NUMBER 3 WAS BAD. NOW I AM ON THROTTLE BODY NUMBER 4, WHICH I BOUGHT NEW FROM A DEALERSHIP IN CALIFORNIA. IT TOOK DAYS TO FIND IT, AS NEW THROTTLE BODIES ARE ON A NATIONAL BACK ORDER. I WONDER WHY? *TR

06/22/2013
Components: POWER TRAIN
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING MY VEHICLE LOST POWER AND WOULD ONLY GO 5 MPH. THE ENGINE TROUBLE (WRENCH) SIGNAL CAME ON. WE HAD THE VEHICLE TOWED TO THE DEALER. DEALER RAN DIAGNOSTIC TESTS AND DETERMINED THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED. PART ORDERED AND IS ON BACKORDER - MAY BE 3 WEEKS BEFORE PART IS AVAILABLE. THE LOSS OF POWER AND SUDDEN DECLINE IN SPEED COULD HAVE CAUSED A NASTY ACCIDENT. *TR

06/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I PURCHASED A USED 2010 FORD FUSION WITH 59674 MILES ON 4/4/13. ON THE DRIVE HOME I EXPERIENCED A LURCHING OCCASIONALLY WHEN ACCELERATING FROM 1ST TO 2ND AND 2ND TO 3RD GEARS. (IT IS AN AUTOMATIC TRANSMISSION.) THERE WERE NO WARNING LIGHTS LIT. THE LURCHING CONTINUED TO GET WORSE. IT BUCKED AND IDLED ROUGH. IT DIED SOMETIMES (MOSTLY WHILE IDLING), LEAVING ME BLOCKING TRAFFIC, TILL I COULD PUT IT IN NEUTRAL AND RESTART. THE LURCHING WAS THE MOST CONCERNING, BECAUSE THE CAR BECAME HARD TO CONTROL. I HAD TO WORK HARD TO KEEP FROM GETTING IN AN ACCIDENT. I FOUND THIS SITE AND OTHERS DESCRIBING THE THROTTLE BODY PROBLEMS AND I RECOGNIZED THAT WAS THE EXACT PROBLEM I WAS HAVING. I CALLED TWO FORD DEALERSHIPS, BOTH OF WHOM SAID THEY COULDN'T GET THE THROTTLE BODY BECAUSE SO MANY ARE FAILING THAT THERE IS NOT ENOUGH SUPPLY. ONE DEALER SAID THAT PEOPLE WERE JUST BRINGING IN THEIR FUSIONS AND PARKING THEM AT THE LOT UNTIL A THROTTLE BODY WAS FOUND. AT THE DEALERSHIP, THE CLERK WAS ON THE PHONE WITH THEIR PARTS DEPARTMENT UNHAPPY THAT SHE HAD TO TELL A ANOTHER CUSTOMER IT WOULD BE 3-4 WEEKS BEFORE THEY WOULD GET A THROTTLE BODY FOR THEIR 2010 FORD FUSION (NOT MINE). I BEGRUDGINGLY I AUTHORIZED THE $95 DIAGNOSIS FEE. I WAITED 3 HOURS. THEN SHE TOLD ME THEY SAID IT WAS A FAULTY MAF SENSOR AND WOULD COST $500. I REMEMBERED READING THE COMPLAINTS HERE THAT OTHERS WERE TOLD THE SAME THING, ONLY TO HAVE THE PROBLEM REOCCUR AND THEN HAVE TO REPLACE THE THROTTLE BODY. I CHOSE NOT TO HAVE THE WORK DONE AND LEFT AN ORDER IN THE PARTS DEPARTMENT FOR A THROTTLE BODY. FROM THE MOMENT I DROVE OUT OF THE DEALERSHIP THE CAR WAS WORKING FINE. I THINK THEY CLEANED THE THROTTLE BODY. I WILL HAVE MY MECHANIC INSTALL A NEW $70 MAF AND WAIT FOR THE THROTTLE BODY TO FAIL EVENTUALLY, AS I FULLY EXPECT IT TO DO. THE DEALERS KNOW THIS IS A RAMPANT PROBLEM. THIS NEEDS A RECALL! *TR

06/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

DRIVING AT HIGHWAY SPEEDS OR EVEN AT LOWER SPEED (CAN HAPPEN AT ANY TIME), FEEL A SHUDDER AND HAVE NO THROTTLE RESPONSE. VERY VERY DANGEROUS WHEN IN TRAFFIC!!!!!! A WRENCH LIGHT ILLUMINATED ON THE DASH. ONLY COASTING, I WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PUT IT IN PARK. CAR HAD A VERY SHAKY IDLE, LIKE IT WAS ABOUT TO STALL. I TURNED OFF THE IGNITION AND WAITED FOR ABOUT 1 MIN, THEN STARTED VEHICLE BACK UP., BUT ONCE IT WAS BACK ON IT SEEMED FINE. WAS ABLE TO CONTINUE DRIVING TO MY DESTINATION WITHOUT FURTHER INCIDENT. THOUGHT IT WAS BAD GAS. 1 MONTH OR 2 LATER AFTER FIRST INCIDENT, SAME EVENT OCCURRED AGAIN, MULTIPLE TIMES. I WAS GOING TO MY SONS BASEBALL TOURNAMENT AND MISSED FIRST INNING CAUSE OF THIS SAFETY ISSUE. SINCE FORD DEALER WOULD NOT GET IT IN QUICKLY AND DID NOT TELL ME THIS WAS A WIDE SPREAD PROBLEM, I TOOK TO ADVANCE AUTO AND RAN THE OBDII SCAN TOOL. WHAT DO YOU KNOW FAULT P2111 AND P2112. CALL FORD DEALER BACK AND PART IS ON BACKORDER. 7 PEOPLE AHEAD OF ME FOR SAME ISSUE. WENT ON INTERNET. THIS IS A WIDE SPREAD PROBLEM AND A SAFETY ISSUE ALL THE WAY. SOMEONE NEEDS TO GET THIS RECALLED BEFORE SOMEONE GETS HURT!!!!! SOMEONE IS GOING TO GET HIT OR CAUSE AN ACCIDENT AND PEOPLE WILL GET HURT. RIDICULOUS. FORD GET YOUR ACT TOGETHER AND DO THE RIGHT THING. *TR

06/21/2013
Components: ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE MAKING A RIGHT TURN THE VEHICLE LOST POWER. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE NORMALLY WITHOUT INCIDENT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER IT WAS DIAGNOSED THE DEALER STATED THEY COULD FIND NOTHING WRONG; HOWEVER, THE IDENTICAL FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT IT WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 47,000. *TR

06/21/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

NO ACCELERATION. GAS PEDDLE FULLY USED CAUSED NO ACCELERATION. THE CAR SHUTTERED AND RPM'S WERE SPORADIC. THE VEHICLE HAD TO BE PLACED IN PARK TO TURN OFF ENGINE. AFTER MULTIPLE FAILED STARTS, THE CAR STARTED, BUT WOULD NOT STAY ON. WAS ABLE TO FINALLY GET THE CAR STARTED, BUT HAD NO ACCELERATION. AFTER A FEW STOPS AND STARTS OF THE ENGINE, WAS ABLE TO ACCELERATE. AT 3 MORE STOPS, THE CAR STALLED AND REQUIRED MULTIPLE ATTEMPTS BEFORE THE ENGINE WOULD REMAIN STARTED. I AM AWARE THIS IS A COMMON PROBLEM WITH MY MODEL OF CAR. *TR

06/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0C71AK******
Summary

TL* THE CONTACT OWN A 2010 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING THE VEHICLE IT LOST ALL POWER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 59,640. *TR

06/21/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING ~70 MPH, MY CAR STALLED - THE GAS WAS NO LONGER RESPONSIVE AND THE RPM WENT TO 1K. I WAS FORTUNATE ENOUGH TO BE ABLE TO PULL OVER AND STOP MY CAR. BETWEEN THE SPEEDS OF 5 AND 0 ZERO MILES AN HOUR, THE ENGINE SHOOK VIOLENTLY (I HAVE WITNESSED THIS WITH THE HOOD UP - IT IS ABNORMAL) AND THE WRENCH SYMBOL TURNED ON AS WELL AS THE CHECK ENGINE LIGHT. I WAS ABLE TO RESTART THE VEHICLE WITHIN MINUTES AND DRIVE NORMALLY. HOWEVER, THIS EVENT REPEATED ITSELF EVERY 30 TO 60 MILES ON A 300 MILE TRIP. AFTER THIS TRIP, THE VEHICLE WAS "FINE" FOR ABOUT SIX WEEKS, 1000-1500 MILES - CITY OR HIGHWAY. HOWEVER, THE BATTERY DIED AT ONE POINT. ALSO, THERE WERE TIMES WHEN THE GAS WAS NOT RESPONSIVE - IT WOULD HICCUP. OCCASIONALLY THE HICCUP WOULD OCCUR DURING ACCELERATION. ON 6/20, THE EVENT OCCURRED ONCE MORE, BUT AT LOW SPEED AND DURING DECELERATION - 30-40 MPH. I WAS ABLE TO RESTART THE CAR TWICE AND DRIVE ANOTHER HALF A MILE TO A PARKING SPOT. FOUR HOURS LATER, I TRIED AGAIN. I WAS ABLE TO DRIVE HALF A MILE WITHOUT INCIDENT, BUT NEEDED TO RESTART THE CAR 5 TO 7 TIMES TO REACH A PARKING SPOT. THE CAR WAS TOWED TO A DEALERSHIP WHERE ERROR CODE P2112 WAS PRODUCED. FURTHER INVESTIGATION BY THE TECHNICIANS SUGGESTED PART DS70-9E926-D, ALL OR PART OF THE ELECTRONIC THROTTLE BODY. TSB 10-21-6 ADDRESSES A SIMILAR PAIR OF PARTS IN 7T4Z-9E926-FA AND 8S4Z-9E926-B LABELED "ELECTRONIC THROTTLE BODY" AS WELL. THE PART IS CURRENTLY UNDER BACK ORDER WITH NO ETA ON THE BACK ORDER. THIS APPEARS TO BE INDICATIVE OF A SIGNIFICANT PROBLEM ON A BROAD SCALE WITHIN THE COMPANY'S VEHICLES. THE RED MCCOMBS DEALERSHIP IS CURRENTLY TAKING THE POSITION THAT MY CAR/CAR PART IS NOT COVERED UNDER A WARRANTY. I BELIEVE THIS IS A SERIOUS SAFETY CONCERN THAT IS THE RESPONSIBILITY OF FOMOCO AND SHOULD BE COVERED UNDER WARRANTY OR TAKEN CARE OF BY RECALL. *TR

06/21/2013
Components: POWER TRAIN
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS DRIVING NO FASTER THAN 25MPH THIS AFTERNOON AND ALL OF A SUDDEN, IT FELT AS THOUGH MY CAR WAS ABOUT TO STALL, AND ACCELERATING MADE THE RPMS GO UP, BUT THE CAR WOULDN'T MOVE. I PULLED OVER, AND FELT MY CAR SHUDDER, SO I TURNED IT OFF. AFTER ABOUT 30 SECONDS, I RESTARTED, THE RESTART WAS IFFY, BUT THE CAR FINALLY WAS GOOD FOR THE LAST MILE OF MY JOURNEY. FAST FORWARD ABOUT 7 HOURS, COMING HOME FROM DINNER, AND SAME THING HAPPENED. IT'S VERY SCARY! AND TOMORROW I HAVE AN APPOINTMENT AN HOUR AWAY AND AM AFRAID IT WILL HAPPEN WHILE ON THE NJ TURNPIKE! MIND YOU, THE FIRST WEEK I OWNED THE CAR I HAD TO BRING IT IN FOR THE SAME PROBLEM. THEY SAID IT HAD TRANSMISSION PROBLEMS AND FORD HAD IT IN THEIR GARAGE FOR TWO WEEKS. I HADN'T REALLY HAD A PROBLEM SINCE THEN, BUT IT APPEARS THIS ISSUE HAS RESURFACED. VERY UNSAFE. IT'S TIME FOR A GOVERNMENT ISSUED RECALL SINCE FORD WILL NOT DO ONE VOLUNTARILY! *TR

06/21/2013
Components: POWER TRAIN
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS DRIVING NO FASTER THAN 25MPH THIS AFTERNOON AND ALL OF A SUDDEN, IT FELT AS THOUGH MY CAR WAS ABOUT TO STALL, AND ACCELERATING MADE THE RPMS GO UP, BUT THE CAR WOULDN'T MOVE. I PULLED OVER, AND FELT MY CAR SHUDDER, SO I TURNED IT OFF. AFTER ABOUT 30 SECONDS, I RESTARTED, THE RESTART WAS IFFY, BUT THE CAR FINALLY WAS GOOD FOR THE LAST MILE OF MY JOURNEY. FAST FORWARD ABOUT 7 HOURS, COMING HOME FROM DINNER, AND SAME THING HAPPENED. IT'S VERY SCARY! AND TOMORROW I HAVE AN APPOINTMENT AN HOUR AWAY AND AM AFRAID IT WILL HAPPEN WHILE ON THE NJ TURNPIKE! MIND YOU, THE FIRST WEEK I OWNED THE CAR I HAD TO BRING IT IN FOR THE SAME PROBLEM. THEY SAID IT HAD TRANSMISSION PROBLEMS AND FORD HAD IT IN THEIR GARAGE FOR TWO WEEKS. I HADN'T REALLY HAD A PROBLEM SINCE THEN, BUT IT APPEARS THIS ISSUE HAS RESURFACED. VERY UNSAFE. IT'S TIME FOR A GOVERNMENT ISSUED RECALL SINCE FORD WILL NOT DO ONE VOLUNTARILY! *TR

06/20/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS TRAVELING APPROX 60 MPH IN CROWDED TRAFFIC WHEN SUDDENLY AND WITHOUT WARNING THE CAR STALLED AND LOST ITS POWER. FORTUNATELY, I WAS ABLE TO GUIDE THE CAR SAFELY TO THE SIDE OF THE ROAD. THE WRENCH LIGHT DID COME ON. AFTER ABOUT A MINUTE AND JUST PRIOR TO CALLING ROAD ASSISTANCE, I ATTEMPTED TO START THE CAR. IT DID SO SUCCESSFULLY AND I WAS ABLE TO DRIVE TO MY LOCAL FORD DEALERSHIP IMMEDIATELY. FOR TWO DAYS, THE SERVICE DEPARTMENT ATTEMPTED TO DUPLICATE THE FAILURE BUT WAS UNABLE TO DO SO. NO DTC WAS PRODUCED. HOWEVER, AFTER MUCH DISCUSSION AND RESEARCH, THEY WENT AHEAD AND REPLACED THE THROTTLE BODY. SO FAR, THE PROBLEM HAS NOT RECURRED. *TR

06/20/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THE CAR HAS CUT OFF IN TRAFFIC NUMEROUS TIME AND 3 CLOSE CALLS ON ACCIDENTS. THROTTLE BODY WAS THE PROBLEM.CALLED FORD AND THEY GAVE ME A CASE # AND SAID THAT THEY COULDNOT HELP KNOWING THAT THE HAVE A PROBLEM. FORD MECHS THAT I HAVE TALK TO HAVE SAID THAT THEY HAVE REPLACE ALOT OF THE THROTTLE BODYS AND FOR WILL NOT RECOGNIZE THE PROBLEM PROBABLY UNTIL SOMEONE GETS KILLED OR INJURED WHILE THE CAR HAS COMPLETELY SHUT DOWN RUNNING 60MPH. *TR

06/20/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT 65 MPH DURING RUSH HOUR TRAFFIC WHEN SUDDENLY MY SPEED DROPPED TO 5 MPH. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED OFF MY CAR. AFTER SITTING FOR A FEW MINUTES I STARTED THE CAR AND GOT BACK ON THE HIGHWAY. AFTER I TRAVELED FOR APPROXIMATELY ONE MILE IT DID THE SAME THING AGAIN. I TURNED OFF THE CAR AND RESTARTED IN A MINUTE OR TWO AND AGAIN WAS ABLE TO CONTINUE MY TRAVELS ON THE HIGHWAY. MY DESTINATION WAS ABOUT TWO MILES AWAY. I CALLED THE DEALER, GANLEY FORD, THAT I PURCHASED THE CAR FROM AND WAS ABLE TO GET MY CAR IN THAT DAY. THE DIAGNOSED THE PROBLEM TO BE THE THROTTLE BODY. I WAS TOLD THAT IT WOULD TAKE A WEEK FOR THE PART TO COME IN. TO MY SURPRISE IT ONLY TOOK THREE DAYS FOR IT COME IN. I WAS TOLD THAT THIS WAS NOT COVERED UNDER THE MANUFACTURER WARRANTY OR UNDER MY EXTENDED WARRANTY. THIS A VERY SERIOUS ISSUE AND I AM LUCKY THAT I WAS NOT HIT FROM BEHIND BECAUSE THERE WAS NO WARNING THAT THIS WAS GOING TO HAPPEN. MY SPEND JUST WENT FROM 65 MPH TO 5 MPH. I HAD THE GAS PEDAL TO THE FLOOR, BUT MY CAR WOULD NOT GO. I HAVE READ MANY FORD FORUMS AND BLOGS AND IT APPEARS THAT THIS IS A VERY COMMON PROBLEM. I BELIEVE THAT THESE CARS SHOULD BE RECALLED AND THOSE OF US THAT HAVE ALREADY PAID TO HAVE THE PROBLEM FIXED SHOULD BE REIMBURSED. *TR

06/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WAS HEADING HOME DOWN A NARROW BACK HILL WHEN MY CAR LOST ALL ACCELERATION. HAD TO COAST DOWN THE HILL & WHEN I REACHED THE BOTTOM I WAS ABLE TO RESTART THE CAR AND IT STARTED RIGHT BACK UP. THE DEALERSHIP TOLD ME I NEEDED TO CHANGE A FILTER & MY BATTERY WAS BAD. BOUGHT A NEW BATTERY AT SEARS DID NOT HAVE THE MONEY FOR THE FILTER (+PLUS I WAS TOLD THAT WAS PROBABLY NOT THE PROBLEM). LAST WEEK MERGING ONTO AN EXPRESSWAY RAMP @ 60MPH IT BOGGED DOWN TO 0 RPMS AND I THANKFULLY WAS ABLE TO GET OVER SO I WAS OUT OF THE WAY OF THE TRAFFIC SO I COULD SHUT THE CAR OFF AND ON (TOOK ME SEVERAL XS) SO I COULD FINISH MY ERRAND. THIS HAS HAPPENED TO MY NUMEROUS TIMES NOW SO I AM HESITANT TO EVEN TAKE THIS CAR ON THE EXPRESSWAY. NOW I AM FINDING THROTTLE BODY PROBLEMS AND IT SOUNDS LIKE WHAT MY CAR IS DOING. IF THERE ARE SO MANY OF THESE COMPLAINTS WHY IS FORD NOT MADE TO FIX THIS PROBLEM...Y DO WE HAVE TO SHELL OUT THE $500.00 TO FIX A CAR THAT IS 3 YEARS OLD. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

I AM HAVING AN ISSUE WITH MY 2010 FORD FUSION (V-6 ENGINE). FIRST THE CAR BEGAN IDLING ROUGH, WITH THE ENGINE OCCASIONALLY SURGING GEARS SHIFT (AUTOMATIC TRANSMISSION). ON A SECOND INCIDENT, THE ENGINE SHUT OFF WHILE SITTING AT IDLE, AND THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR TO THE DEALER, WHO WAS UNABLE TO IDENTIFY A PROBLEM BUT CLEANED THE THROTTLE BODY. ON A THIRD INCIDENT THE CAR LOST THROTTLE WHILE TRAVELING AT APPROXIMATELY 50 MILES PER HOUR. DEALER INDICATED (BASED ON COMPUTER CODES) THE NEED FOR A REPLACEMENT OF THE THROTTLE BODY. *TR

06/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

TRAVELING ON THE FREEWAY THIS MORNING, WHEN MY VEHICLE SUDDENLY SLOWS TO A CRAWL, AND I LOSE POWER TO THE GAS PEDAL. I JUST MISS BEING HIT BY A SEMI-TRACTOR WHICH HAD BEEN BEHIND ME. I WAS ABLE TO MOTION MY CAR ACROSS THREE LANES TO THE SIDE OF THE FREEWAY. AFTER SHUTTING THE VEHICLE OFF, AND RESTARTING THE VEHICLE IT SEEMED TO RUN NORMAL UNTIL ABOUT 50 MILES DOWN THE ROAD WHEN THE SAME THING HAPPENED AGAIN. I AM AFRAID TO DRIVE THE CAR AT THIS POINT. DEALERSHIP CLAIMS THEY ARE NOW SURE WHAT THE CAUSE IS, BUT HAVE SEEN THIS NUMEROUS TIMES. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

I WAS GETTING UP TO SPEED ON THE HIGHWAY AFTER BEING IN STOP & GO FOR ABOUT 15 MINUTES. THE "WRENCH" ICON WARNING LIGHT CAME ON, THE REVS DROPPED AND THERE WAS NO THROTTLE RESPONSE FROM THE ENGINE. PULLED TO THE SIDE OF THE ROAD. SHUT DOWN AND RESTART. IDLE WAS LOW AND ROUGH, STILL NO THROTTLE RESPONSE. SHUT DOWN AGAIN AND CALLED AAA FOR A TOW. WHILE ON THE PHONE, I TURNED THE ENGINE BACK ON (NOT RUNNING YET) AND NOTICED THE WRENCH LIGHT WAS OFF. STARTED THE CAR AGAIN, AND THIS TIME EVERYTHING WAS BACK TO NORMAL. MECHANIC FOUND NO ENGINE CODES, SUSPECTS BAD EGR VALVE OR BAD THROTTLE BODY. *TR

06/20/2013
Components: WHEELS
Incident Date: 04/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

EVER SINCE I HAVE PURCHASED MY 2010 FORD FUSION I HAVE HAD NOTHING BUT PROBLEMS WITH IT. MY LUG NUTS JUST BREAK OFF. FORD PERFORMED A RECALL ON THE LUG NUTS AND SINCE THE RECALL I HAVE HAD MY LUG NUTS CONTINUE TO FALL OFF FOUR MORE TIMES. THE DEALERSHIP REFUSES TO DO ANYTHING AND THE CORPORATE OFFICE REFUSES TO DO ANYTHING EACH BLAMES THE OTHER INSTEAD OF TRYING TO FIND OUT WHY ITS HAPPENING. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Summary

I HAD THE TRANSMISSION FAILURE LIGHT (WRENCH) COME ON TWICE DRIVING HOME YESTERDAY. THE FIRST TIME WAS FROM A STOP LIGHT AND THEN TURNING LEFT. THE CAR SHUDDERED, THE LIGHT CAME ON AND THE CAR WENT INTO LIMP MODE AND WOULDN'T GO MORE THAN 5MPH. AFTER PULLING OVER AND TURNING THE CAR OFF, I WAS ABLE TO RESTART THE CAR AFTER 2-3 TRIES. UPON RESTART THE LIGHT CLEARED AND I WAS ABLE TO START DRIVING HOME. ABOUT 2-3 MILES LATER, ON THE HIGHWAY, THE PROBLEM HAPPENED AGAIN, TRAVELING AROUND 65 MPH. SAME SYMPTOMS, THE CAR WENT INTO LIMP MODE, I HAD NO ACCELERATION AND COULDN'T GO MORE THAN 5MPH. THE CAR SHOOK AND SHUDDERED. AFTER PULLING OVER ( ON THE HIGHWAY! ) I WAS ABLE TO RESTART IT AND LIMP HOME. I TOOK THE CAR TO A DEALER AND THEY SAID THE THROTTLE BODY NEEDS TO BE REPLACED. THEY CURRENTLY HAVE 7 FUSIONS ON THEIR LOT WITH THE SAME EXACT PROBLEM. THIS IS A VERY DANGEROUS PROBLEM AS THE CAR UNEXPECTEDLY LOSES ALL ACCELERATION AND WOULD SEEM LIKELY TO CAUSE AN ACCIDENT. I WAS FORTUNATE TO BE ABLE TO PULL OVER AND RESTART THE CAR, BUT WILL NOT BE DRIVING THE CAR UNTIL IT IS FIXED AS IT IS A SEVERE SAFETY HAZARD. ONE FORD SEEMS TO KNOW ABOUT, HAVING RELEASE A TBS, BUT NEEDS TO GO FURTHER AND ISSUE A RECALL. *TR

06/19/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

DRIVING ON THE HIGHWAY GOING ABOUT 40MPH MY CAR FELT LIKE IT DIED, IT WAS STILL RUNNING BUT UNRESPONSIVE. THERE WAS HEAVY TRAFFIC AND I HAD TO STOP IN THE MIDDLE OF THE LANE BECAUSE I WAS IN AN AREA WHERE THERE WERE NO SHOULDERS TO COAST TO. ONCE I STOPPED, I PUT IT IN PARK AND RESTARTED IT, IT RAN FINE AND ACTED NORMAL FOR A FEW DAYS, AND IT STARTED DOING THE SAME THING ON THE SAME STRETCH OF HIGHWAY THAT I USE EVERY DAY. ONLY THIS TIME IT KEPT HAPPENING ABOUT EVERY 15 TO 20 MIN. IT IS AT THE FORD DEALER NOW AND THEY ARE TELLING ME IT HAS A BAD THROTTLE BODY AND IT NEEDS TO BE REPLACED. THE ONLY PROBLEM IS THAT THEY ARE REPLACING SO MANY RIGHT NOW THAT THERE IS A NATIONAL BACK ORDER AND I MIGHT HAVE TO WAIT 3 OR 4 WEEKS. SO NOT ONLY AM I OUT SEVERAL HUNDRED DOLLARS BUT I DON'T KNOW WHEN ILL GET MY CAR BACK. FORD KNOWS THERE IS A PROBLEM WITH THE THROTTLE BODY, THEY SHOULD BE REPLACING THIS FOR FREE. ITS A DEFECTIVE PART. AND IT IS NOT VERY CHEAP. PLUS THEY ARE CHARGING ME $130.00 AN HOUR TO DIAGNOSE THE PROBLEM THAT SEEMS LIKE EVERYONE IS ALREADY AWARE OF. I AM HAVING THE EXACT SAME SYMPTOMS AS ALL THE OTHER THROTTLE BODY PEOPLE. *TR

06/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

ON JUNE 18, 2013 WHILE DRIVING HOME FROM WORK I WAS STOPPED A YIELD SIGN WAITING FOR TRAFFIC TO CLEAR WHICH WOULD ALLOW ME TO ENTER A MAIN ROAD. WHEN TRAFFIC WAS CLEAR I PRESSED THE ACCELERATOR AND BEGAN TO PROCEED. WITHIN ONE OR TWO SECONDS I LOST ALL POWER IN MY ACCELERATOR AND THE RPMS WERE NOT MOVING IN MY DASHBOARD. AS I STEERED MY VEHICLE TO THE SIDE OF THE ROAD MY CAR BEGAN TO JERK AS I PUT MY VEHICLE IN PARK; ROUGHLY 100 FEET FROM WHERE I PULLED FROM. IT IS IMPORTANT TO NOTE THE WRENCH ON THE DASHBOARD TURN ON WHEN MY VEHICLE CAME TO REST. I TURNED MY CAR OFF AND PUT MY HAZARDS ON. I WAITED SEVERAL SECONDS THEN TURN THE CAR ON. IT HAD TROUBLE STARTING BUT DID START. I NOTICED THE WRENCH ON AGAIN BUT IT QUICKLY TURNED OFF. IF THE ROAD WAS NOT CLEAR WHEN I PULLED FROM THE YIELD SIGN I WOULD HAVE CAUSED AND ACCIDENT AFTER STARTING MY VEHICLE AND PROCEEDING DOWN THE ROAD ABOUT 1 MILE THE VEHICLE HAD THE SAME SEQUENCE OF LOSING POWER IN THE ACCELERATOR AND JERKING TO A STOP AS I PUT THE VEHICLE IN PARK. THIS TIME THE ROAD HAD WIDENED TO A TOW LANE ROAD OVERPASS OF AN INTERSTATE. MY VEHICLE CAME TO A STOP JUST BEFORE THE ENTRANCE TO THE INTERSTATE. THE POSTED SPEED LIMIT IS 35 MPH BUT PEOPLE TYPICALLY ACCELERATE TO 50 MPH PREPARING TO ENTER THE HIGHWAY. COMING TO A STOP BEFORE THE INTERSTATE ON RAMP THANKFULLY DID NOT CAUSE AN ACCIDENT BUT DID CAUSE A SMALL TRAFFIC SLOW DOWN AS I PULLED TO THE SIDE OF THE ROAD. AGAIN I WAS ABLE TO START THE VEHICLE WITH A LITTLE TROUBLE AND THIS TIME I NOTICED THE WRENCH AND CHECK ENGINE LIGHT ON. AFTER DROPPING MY VEHICLE OFF ON JUNE 19, 2013 I RECEIVED A CALL FROM THE FORD DEALERSHIP ADVISING THE ISSUE WAS RELATED TO THE THROTTLE BODY AND THAT IT WOULD NEED TO BE REPLACED. I AUTHORIZED THE WORK BECAUSE I NEED A RELIABLE CAR AND DO NOT WANT TO FEAR FOR MY SAFETY WHILE DRIVING THE VEHICLE. *TR

06/19/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

4TH INCIDENT WITH MY 2010 FUSION SHUTTING DOWN WHILE DRIVING. I PICKED IT UP FROM THE FORD SERVICE 6/18 AND THEY SAID THEY FIXED IT, AGAIN. I DROVE TO WORK, NO PROBLEMS. GOT OFF WORK, DRIVING FOR ABOUT 10 MINUTES AND THE CAR SPUTTERED, WRENCH LIGHT COMES ON AND WHEN I PRESS THE GAS, NOTHING HAPPENS. COASTED TO THE SIDE OF THE ROAD AND IT SPUTTERED SOME MORE AND SHUTS OFF. FORD KEEPS MAKING REPAIRS TO MY CAR SAYING THEY'VE FIXED IT BUT IT'S NOT FIXED. NOW I HAVE $1,200 IN REPAIR BILLS AND NO CAR. I'M SCARED TO DRIVE MY CAR AND VERY STRESSED OVER THIS. NO ONE SHOULD HAVE TO KEEP GOING THROUGH THIS DANGER OF DRIVING A CAR THAT KEEPS SHUTTING OFF! AND AS I SEE FROM OTHER FORD OWNERS, I'M NOT THE ONLY ONE THIS IS HAPPENING TO. FORD NEEDS TO DO SOMETHING ABOUT THIS ISSUE, OR SOMEONE IS GOING TO GET SERIOUSLY HURT, OR KILLED!! I'VE COMPLAINED TO FORD MOTOR CREDIT CUSTOMER SERVICE AND FILED ANOTHER COMPLAINT WITH THE NHTSA. PLEASE DO SOMETHING TO RECALL THESE CARS TO FIX THE ISSUES!! *TR

06/19/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Summary

WAS DRIVING ON HIGHWAY, WHEN MY 2010 FORD FUSION SE LOST POWER AND WAS JERKING FORWARD. I HAD TO PULL OVER TO SIDE OF HIGHWAY BECAUSE I COULD NOT ACCELERATE. INDICATOR LIGHT FOR TRANSMISSION PROBLEM WAS ON. I TURNED OFF THE CAR AND RESTARTED, AFTER WHICH THE VEHICLE RAN FINE AGAIN. HOWEVER, AFTER DRIVING FOR A FEW MORE MILES, CAR DID THE SAME THING. I AGAIN RESTARTED AND VEHICLE RAN FINE AGAIN, THIS TIME RUNNING LONG ENOUGH FOR ME TO GET HOME. WHILE DRIVING IT TO THE FORD DEALERSHIP, IT DID THIS AGAIN, THIS TIME AT SPEED OF ABOUT 60 MPH. VEHICLE WOULD DRIVE BUT WAS ONLY ABLE TO GO AT VERY LOW SPEEDS. DEALER SAID IT WAS AN ISSUE WITH THROTTLE BODY AND THAT THIS PART IS ON BACKORDER. *TR

06/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE DRIVING DOWN A MODERATELY TRAVELED ROAD, MY VEHICLE LOST POWER WHERE WHEN I PUSHED ON THE ACCELERATOR (NOTHING HAPPENED). I WAS ABLE TO GET PULLED OFF THE SIDE OF THE ROAD AND SOME WARNING LIGHTS APPEARED ON MY DASH. I TURNED THE CAR OFF AND RESTARTED IT AND IT SEEMED TO BE OKAY (NO WARNING LIGHTS ON DASH) AND I PROCEEDED HOME. THE FOLLOWING MORNING IT HAPPENED AGAIN WHILE ATTEMPTING TO PULL AWAY FROM A TRAFFIC LIGHT ON A BUSIER ROAD. I MANAGED TO GET OFF THE ROAD, TURNED IT OFF AND TRIED RESTARTING IT. ONCE I GOT IT RESTARTED, I HEADED STRAIGHT FOR THE DEALERSHIP. IT WAS DIAGNOSED AS BEING THE THROTTLE BODY. MY ISSUE IS THAT IT CAN COMPLETELY CATCH THE DRIVER OFF GUARD AND CAUSE AN ACCIDENT. THE VEHICLE IS NOT VERY OLD AND THE MANUFACTURER SEEMS TO BE CONTROLLING THE DISTRIBUTION OF THE PART (ONLY SO MANY RELEASED AT A TIME). IT TOOK OVER A WEEK TO GET MY CAR BACK FOR WHAT SEEMS TO BE A VERY COMMON ISSUE AS READ IN FORUMS FROM OTHER OWNERS OF THE SAME TYPE OF VEHICLE. I BELIEVE THE ISSUE WITH THE THROTTLE BODY NEEDS TO BE REVIEWED FOR A POSSIBLE RECALL. *TR

06/19/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/19/2013
Crash: No
Fire: No
Summary

DURING INITIAL ACCELERATION THE CAR WILL LOSE POWER AND START SHAKING SPORADICALLY. THE CAR WILL NOT STALL BUT IT DOES NOT ACCELERATE EVEN WHEN THE GAS PEDDLE IS DEPRESSED. THE CAR HAS TO BE RESTARTED TO STOP BEHAVIOR. CHECK ENGINE LIGHT APPEARED AFTER THE BEHAVIOR PERSISTED FOR ABOUT A WEEK. BROUGHT CAR TO AN AUTO ZONE FOR AN ODBII READING. THE CODES THAT WERE REPORTED ARE AS FOLLOWS: P2111: THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN. P0457: EVAP SMALL LEAK DETECTED BROUGHT CAR TO FORD DEALER AS PROBLEM PERSISTED. FORD DEALER DIAGNOSED PROBLEM AS ELECTRONIC THROTTLE BODY FAILURE. ELECTRONIC THROTTLE BODY WAS REPLACED. *TR

06/19/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I HAD COME TO A STOP LIGHT AND WAS TURNING RIGHT WHEN THE CAR WENT INTO LIMP MODE. SECOND TIME ABOUT TWO WEEKS LATER I WAS TURNING ONTO A ENTRANCE RAMP TO AN INTERSTATE AND WAS ACCELERATING WHEN IT WENT INTO LIMP MODE. IT HAPPENED AGAIN TWO WEEKS LATER. ABOUT THREE WEEKS AGO I WAS IDLING WHEN THE CAR TOTALLY CUT OFF. I RESTARTED IT DROVE 5 MILES AND IT WENT INTO LIMP MODE WHEN I WAS PULLING INTO A PARKING LOT. YESTERDAY IT HAPPENED WHEN I WAS DOING A STEADY 70 MPH ON THE INTERSTATE. TODAY WHEN I WAS DOING 65 MPH ON THE INTERSTATE. EACH TIME, I PULLED OVER, TURNED THE IGNITION OFF AND RESTARTED THE CAR WHICH RAN NORMALLY AFTER THAT. *TR

06/19/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA7AR******
Summary

WAS DRIVING INTERSTATE SPEEDS AND VEHICLE SHUT DOWN, WRENCH SYMBOL CAME ON DASH BOARD. HAS HAPPENED 3-5 TIMES SINCE, IN TRAFFIC OR AT HIGHWAY SPEEDS. EXTREMELY DANGEROUS. *TR

06/19/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

FROM A STANDING STOP I PRESSED THE ACCELERATOR THE CAR SURGED THEN BUCKED, SURGED THEN BUCKED. I WAS ABLE TO GET THE CAR OUT OF HEAVY TRAFFIC. THERE WAS NO WARNING AND THE "CHECK ENGINE" LIGHT ILLUMINATED AS THE PROBLEM OCCURRED. DEALER TOLD ME PART WAS BACK ORDERED UNTIL MID JULY AS THIS IS A CHRONIC PROBLEM WITH THE FUSION WITH THOUSANDS OF FUSIONS SITTING IN DEALER LOTS WAITING FOR PART. *TR

06/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 03/06/2013
Crash: No
Fire: No
Summary

I HAD JUST STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN, I PROCEEDED TO THE RAMP TO GET ON THE INTERSTATE WHEN MY 2010 FORD FUSION SUDDENLY LOST POWER AND STARTED SHAKING VIOLENTLY. I MANAGED TO GET TO THE OTHER SIDE OF THE ROAD AND COASTED INTO A PARKING LOT. IT TOOK 3 TIMES OF TRYING TO RE-START IT. FINALLY STARTED AND TAKING ALL SIDE ROADS, I MADE IT HOME. IT HAS HAPPENED NUMEROUS TIMES SINCE THEN, BUT LAST FRIDAY, JUNE 14, 2013, I HAD LEFT THE GROCERY STORE WITH A TRUNK FULL OF GROCERIES, AND HAD TO MAKE A LEFT TURN ONTO THE HWY. IT DIED ON THE TURN AND SHOOK WORSE THAN EVER. I MANAGED TO ONCE AGAIN COAST TO THE OTHER SIDE OF THE ROAD INTO A PARKING LOT. THIS HAPPENED AT LEAST 7 OR 8 TIMES BEFORE I GOT HOME THAT DAY. IT HAS SCARED ME SO BAD, I AM NOW AFRAID TO DRIVE MY CAR. *TR

06/18/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

MY 2010 FORD FUSION SEL WAS IN THE FORD SERVICE DEPARTMENT FOR TWO WEEKS FOR STALLING ON ME ON A MAJOR HIGHWAY RECENTLY. I FELT THE CAR SUDDENLY LOSE POWER AND WAS ABLE TO LIMP OVER TO THE SHOULDER WITH TRACTOR TRAILERS AND EARLY MORNING TRAFFIC WHIZZING PAST. I TURNED OFF THE IGNITION, WAITED A FEW MINUTES, AND STARTED THE CAR UP AGAIN. I DROVE IT THE REST OF THE WAY TO WORK & CALLED THE SERVICE DEPARTMENT & WAS ABLE TO DROP IT OFF, EVEN THOUGH I DIDN'T FEEL COMFORTABLE DRIVING THE VEHICLE. I WENT ONLINE & FOUND NUMEROUS INSTANCES OF THIS ON THE FORD FUSION FORUM AND FOUND CASE AFTER CASE, NATIONWIDE, OF THE THROTTLE BODY & ASSEMBLY ISSUE BEING THE PROBLEM. THE SERVICE DEPARTMENT TOLD ME THAT THE REPLACEMENT PART WAS ON BACK ORDER AS THERE HAD BEEN A "RASH OF INCIDENTS." I ASKED WHY THERE HASN'T BEEN A RECALL & THEY SAID THAT IT HAS TO "RISE TO A CERTAIN LEVEL." REALLY? THIS HAS OBVIOUSLY BEEN GOING ON FOR SOME TIME--DOES SOMEONE HAVE TO DIE? I CONTACTED FORD CUSTOMER SERVICE AND THE PART WAS FINALLY REPLACED. I STILL DON'T FEEL SAFE IN THE VEHICLE, AND I KNOW THAT THERE ARE MANY OTHERS OUT THERE WHO DON'T EVEN REALIZE THAT THIS IS HAPPENING. *TR

06/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DRIVING AT HIGHWAY SPEEDS WHEN I FELT A SHUDDER AND REALIZED I WAS LOSING FORWARD MOMENTUM. RPMS DROPPED AND THE ENGINE DID NOT RESPOND TO STEPPING ON THE GAS PEDAL. A WRENCH LIGHT ILLUMINATED ON THE DASH. ONLY COASTING, I WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD AND PUT IT IN PARK. CAR HAD A VERY SHAKY IDLE, LIKE IT WAS ABOUT TO STALL. I TURNED OFF THE IGNITION AND WAITED FOR ABOUT 1 MIN, THEN TRIED TO TURN THE CAR BACK ON. CAR TOOK LONGER THAN USUAL TO TURN BACK ON, BUT ONCE IT WAS BACK ON IT SEEMED FINE. WAS ABLE TO CONTINUE DRIVING IT TO MY DESTINATION WITHOUT FURTHER INCIDENT. FIVE DAYS AFTER FIRST INCIDENT, SAME EVEN OCCURRED AGAIN, WITH TURNING THE CAR OFF AND ON SEEMING TO CORRECT THE PROBLEM FOR THE TIME. NO ELECTRICAL, BRAKING, OR POWER-STEERING POWER WAS LOST. *TR

06/18/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING, THE ELECTRONIC THROTTLE BODY MALFUNCTIONED, CAUSING MY CAR TO START TO LOSE SPEED RAPIDLY. I WAS IN INTERSTATE TRAFFIC, MAKING THIS ISSUE THAT MUCH MORE DANGEROUS. I WAS LUCKY THAT I WAS IN THE RIGHT HAND LANE WITHOUT HEAVY TRAFFIC AND COULD PULL SAFELY OFF OF THE ROAD. THIS HAS OCCURRED MULTIPLE TIMES SINCE THEN. IT SEEMED TO BE AN INTERMITTENT PROBLEM, BUT HAS NOW PUT MY CAR OUT OF COMMISSION UNTIL IT IS FIXED. THE COST OF REPAIR IS OVER $400. UPON RESEARCHING THIS, I FOUND THAT IT IS A VERY COMMON PROBLEM THAT FORD SEEMS TO KNOW ABOUT, BUT WILL NOT COVER UNDER THE EXTENDED WARRANTY I HAVE BECAUSE IT IS AN "EMISSIONS" PART. I MUST STATE THAT I ABSOLUTELY LOVE MY CAR AND LIKE THE WAY IT DRIVES, BUT AM DISAPPOINTED THAT THIS HAS NOT BEEN RECALLED SINCE IT IS COMMON ENOUGH FOR THE DEALER TO KNOW WHAT IT IS BEFORE EVEN LOOKING AT THE CAR. I ALSO MUST SAY THAT MY DEALER HAS DEALT WITH ME FAIRLY AND HONESTLY THROUGH THE WHOLE PROCESS. *TR

06/18/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

51000 MILES ON CAR. DRIVING 45 MPH. ENGINE WRENCH LIGHT COMES ON. ENGINE DIES. DRIFT TO SIDE OF ROAD. STARTS AGAIN. WRENCH LIGHT COMES ON. ENGINE DIES AGAIN. DEALER STATES IT IS THE THROTTLE BODY. NOT COVERED BY WARRANTY BECAUSE IS NOT PART OF THE MECHANICAL ENGINE BUT FUEL SYSTEM. JOB IN $600 RANGE BUT FORD HAS NO REPLACEMENT PARTS! THEY ARE BACK ORDERED BECAUSE SO MANY ARE FAILING ALL OVER COUNTRY! THIS IS FORD'S ENGINEERING PROBLEM NOT THE CUSTOMERS. AND SOMEONE IS GOING TO GET KILLED. *TR

06/18/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL AS THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE AND THEY STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

06/18/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

DRIVING AND LOST POWER, CAR ENGINE DIED. WRENCH ICON CAME ON ON THE GER INDICATOR. SPUTTERED WHEN COMING TO STOP AND HAD TO SHUT CAR OFF AND RESTART. WHEN RESTARTED I HAD NO ODEMETER OR GAS MILEAGE INDICATOR ON DASH. DID ANOTHER 2 TIMES UNTIL I REACHED MY DESTINATION, APPROX 3 -5 MILES AWAY. I WAS OUT OF TOWN WHEN HAPPENED AND I CALLED MY FORD DEALER AND EXPLAINED AND THE SERVICE MANAGER STATED HE WAS 95% SURE IT WAS THE THROTTLE BODY. HE ALSO STATED I MIGHT NOT BE ABLE TO GET FIXED RIGHT AWAY AS TO THE POSSIBILITY OF NO PARTS AVAILABLE AS A KNOWN ISSUE. HAD TO FINALLY STOP AT A FORD DEALER ON SUNDAY ON OUR RETURN TRIP AS KEPT HAPPENING, REPEATEDLY AND TOO UNSAFE TO DRIVE ANY FURTHER AS WE WERE NOT GETTING ANY FURTHER THAN 5 MILES APART BEFORE IT KEPT HAPPENING AND 2 OF US HAD TO STAY OVERNIGHT IN A HOTEL UNTIL THE FORD DEALER OPENED MONDAY AM. ON THE 4TH TIME THIS HAPPENED, A CHECK ENGINE LIGHT FINALLY CAME ON..NOT PRIOR TO THIS THOUGH.THE FORD DEALER CONFIRMED IT WAS THE THROTTLE BODY AND WE DID HAVE REPLACED AT THAT TIME. *TR

06/18/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

VEHICLE SUDDENLY LOST POWER AND BOTH THE CHECK ENGINE AND MECHANIC WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF AND BACK ON AND STARTED TO GO AGAIN. IF I TRIED TO MODERATELY ACCELERATE MY FORD FUSION WOULD LOSE POWER AGAIN. WHEN THE VEHICLE WOULD LOSE POWER IT WOULD BEGIN TO VIBRATE ROUGHLY WHEN LOW IDLING. I USE A CODE CHECKER AND PULLED A P2111 CODE WHICH STATES THAT THE THROTTLE BODY WAS STUCK OPEN. THIS OCCURRED 4 MORE TIMES ALONG THE TRIP BACK HOME. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING AND PUTTING MY FOOT ON THE GAS I COULD NOT ACCELERATE THE VEHICLE STARTED TO JERK. LOOKING AT THE RPMS THEY WERE MOVING UP AND DOWN.. THE CAR STARTED TO SHAKE AS I WAS LUCKILY ABLE TO PULL OFF ON THE SIDE OF THE HIGHWAY. I TURNED THE CAR OFF AND STARTED IT BACK UP AND GOT BACK ON THE HIGHWAY. AFTER ABOUT 5 MINUTES THE CAR STARTED TO DO THE EXACT SAME THING. AFTER MULTIPLE TIMES PULLING OFF OF THE HIGHWAY I WAS ABLE TO MAKE IT HOME. I WAS ON A ROUND TRIP FROM KENTUCKY TO OHIO, NO MORE THEN 80 MILES TOTAL, IN RUSH HOUR TRAFFIC. THIS COULD HAVE REALLY CAUSED A MAJOR COLLISION!!! AFTER GETTING HOME AND RESEARCHING THE PROBLEM ON LINE I CANNOT BELIEVE THE HORRIFIC AMOUNTS OF COMPLAINTS ABOUT THE EXACT SAME THING HAPPENING. I PURCHASED THE CAR 3 MONTHS AGO, AND CANNOT AFFORD TO SPEND WHAT SEEMS TO BE FROM 600-800.00 ON A NEW THROTTLE BODY. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

WHILE DRIVING NORMALLY THE CARS WRENCH LIGHT WILL COME ON, THEN JERK HARD AND THEN LOSE ALL ACCELERATION. THERE IS STILL BRAKING AND STEERING TO GET OFF THE ROAD AND TO A STOP BEFORE THE CAR SHUTS OFF. WILL NOT EVEN "LIMP" HOME. AFTER SEVERAL MINUTES YOU CAN START IT BACK AND CONTINUE, UNTIL IT HAPPENS AGAIN. *TR

06/17/2013
Components: ENGINE
Incident Date: 04/11/2013
Crash: No
Fire: No
Summary

THE CHECK ENGINE LIGHT COMES ON ALONG WITH A WRENCH LIGHT. THE CAR NO LONGER ACCELERATES AND STARTS STOPPING. WHEN THE BRAKE IS APPLIED IT STARTS SHAKING. IT HAS HAPPENED A FEW TIMES SINCE THE FIRST OCCURRENCE WITH THE LAST ON THE EXPRESSWAY WITH MY DAUGHTER DRIVING. SHE AS TRAVELING IN THE LEFT LANE WHEN THE CAR STOPPED ACCELERATING AND EVENTUALLY CAME TO A STOP. SHE MANAGED TO SOMEHOW GET IT OVER TO THE RIGHT SHOULDER AS IT WAS DYING AND SHAKING. I HAVE DONE SOME RESEARCH AND THIS APPEARS TO BE A KNOWN DEFECT WITH THE THROTTLE BODY. I TOOK THE CAR IN AND THERE IS A NATIONAL BACK ORDER ON THE PART SO IT CAN'T BE REPAIRED IMMEDIATELY. IT SEEMS IF THIS IS A KNOWN ISSUE AND CAN BE EXTREMELY DANGEROUS THAT THERE SHOULD BE A RECALL. *TR

06/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/05/2013
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE INTERSTATE WITH THE CRUISE ON WHEN THE WRENCH LIGHT LIT UP AND THE CAR STARTED TO SLOW. IT DID NOT RESPOND TO THE GAS PEDAL. I PULLED OVER, RESTARTED THE CAR, AND ALL WAS FINE UNTIL 10 MILES LATER WHEN THE CHECK ENGINE LIGHT WENT ON, BUT THE CAR CONTINUED TO DRIVE. I PULLED OFF AND DROVE HOME. THE NEXT DAY, THE CHECK ENGINE LIGHT TURNED ON WHEN I STARTED THE CAR, BUT TURNED OFF A FEW MINUTES LATER. THE CAR KILLED TWICE ON SURFACE STREETS, WITH NO CHECK ENGINE LIGHT. GARAGE HAS IDENTIFIED THE PROBLEM AS THE "THROTTLE BODY WIRE." *TR

06/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 70 MPH THE VEHICLE STALLED AND LOST POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST WHICH INDICATED THE THROTTLE BODY WAS STUCK IN THE OPEN POSITION AND NEEDED TO BE REPLACED. THE DEALER DID NOT HAVE THE PARTS TO REPLACE THE THROTTLE BODY. THE CONTACT CALLED THE MANUFACTURER REGARDING THE PART AVAILABILITY; HOWEVER, THEY OPENED A CASE BUT DID NOT PROVIDE ANY INFORMATION. THE CONTACT DID NOT HAVE THE THROTTLE BODY REPLACED. THE FAILURE MILEAGE WAS 65,654. ...UPDATED 07-24-13 *BF THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER IMMEDIATELY AFTER THE ACCELERATOR PEDAL WAS ENGAGED.

06/17/2013
Components: POWER TRAIN
Incident Date: 12/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

2010 FORD FUSION -- HAD TO REPLACE TRANS AXLE DUE TO POOR SURFACE ROUGHNESS ON PART AND IT WORE THE SEALS, FOUND BY PUDDLE OF TRANNY FLUID IN GARAGE. A KNOWN ISSUE, FORD HAD A KIT TO REPAIR. LOCAL TRANS SHOP FOUND ABOUT THE ISSUE. OF COURSE NO RECALL. NOW TRANSMISSION SLIPS WHILE ACCELERATING, AND DECELERATING BEFORE JERKILY SHIFTING IN GEAR. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. THE FAILURE RECURRED WITHIN 20 MILES FROM THE FIRST OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FAILURE WAS RELATED TO A FAULTY THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART BEING ON A NATIONWIDE BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE WAS 33,000. UPDATED 7/22/13 THE CONSUMER STATED THE VEHICLE STALLED OVER 20 MPH. UPDATED 08/01/11

06/17/2013
Components: STEERING
Incident Date: 04/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED TWICE AND THEY WERE UNABLE TO TURN THE STEERING WHEEL. WHEN THE FAILURE OCCURRED THE SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO CONFIRMED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE DECREASED THE SPEED OF THE VEHICLE WHENEVER THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 36,000. THE CURRENT MILEAGE WAS 41,000. *TR

06/17/2013
Components: ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE CHECK ENGINE AND THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN A DEALER FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 75,000. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE VIOLENTLY AND ENGAGED INTO LIMP MODE. THE CONTACT MENTIONED THAT THE WRENCH WARNING ICON WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR

06/17/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I HAVE PURCHASED THIS FORD FUSION NEW FROM ROGERS FORD IN ODESSA TEXAS. 1N 2011 AS 2010 LEFTOVER CAR QUITS RUNNING AT ANY SPEED OR JUST LOOSE ALL POWER THEN I MUST PULL TO SIDE OF ROAD/MEDIAN TO RESTART CAR. THEN IT MAY RUN CORRECTLY FOR 50 MILES OR 50 FEET THEN, REPEAT WITH SAME PROBLEM. THIS STARTED AT 38,000 MILES NOT COVERED UNDER WARRANTY. THE CODE IS P2111 THROTTLEBODY. I HAVE MYSELF (DEALER WILL NOT INSTALL USED PART) REPLACED THROTTLEBODY 3 TIMES (USED NEW IS NOT AVAILABLE) BECAUSE WHEN I SPOKE WITH FORD MOTOR CO. AND DEALERS THEY STATED A MASS NATIONWIDE BACK ORDER AND EVERY DEALER I HAVE SPOKEN WITH HAS NO IDEA WHEN PART WILL BE AVAILABLE. I HAVE HAD SEVERAL CLOSE CALLS BY ALMOST BEING HIT BY OTHER CARS/SEMIS WHEN ENGINE POWER QUITS OR WHEN IT STALLS I LOOSE POWER STEERING AND BRAKES. I HAVE SPOKE WITH FORD MOTOR COMPANY TODAY 06/17/2013 1300 HRS AND WAS TOLD TO BRING TO ANY FORD DEALER AND I CALLED THREE FORD DEALERS AND WAS TOLD CANT GET PART IT IS ON NATIONWIDE BACK ORDER. *TR

06/17/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/29/2013
Crash: No
Fire: No
Summary

MY 2010 FORD FUSION (40000 MILES) SUDDENLY BEGAN TO SHAKE AND THEN ALL OF THE SUDDEN IT STALLED AND WOULD NO LONGER MOVE UNTIL IT WAS SHUT OFF AND CRANKED BACK UP. I HAD TO MANEUVER MY WAY OFF THE HIGHWAY BY COASTING. THIS HAS HAPPENED 5 TIMES SINCE THE ORIGINAL INCIDENT. I ORIGINALLY THOUGHT I HAD GOTTEN SOME BAD GAS. THIS IS NOT THE CASE. IT RECENTLY STALLED WHILE I WAS DRIVING UNDER A RED LIGHT. I WAS VERY FORTUNATE TO BE ABLE TO COAST OUT OF THE WAY OF ONCOMING TRAFFIC. WHEN THIS HAPPENS YOU ARE WITHOUT THE ABILITY TO ACCELERATE AND MOVE OFF THE ROAD. YOU MUST DEPEND ENTIRELY ON COASTING TO SAFETY. I HAVE TAKEN IT TO A FORD DEALERSHIP THIS MORNING . THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD POSSIBLY TAKE 8 WEEKS TO GET A NEW ONE SINCE SO MANY ARE BEING NEEDED. WHY HAS FORD NOT ISSUED A RECALL ON THIS DANGEROUS PART? I HAVE READ MANY ACCOUNTS ONLINE OF OWNERS HAVING THIS SAME PROBLEM WITH THE THROTTLE BODY. I AM VERY THANKFUL THAT I WAS NOT HIT BY ONCOMING TRAFFIC. I HOPE THAT IT DOES NOT TAKE SOMEONE GETTING INJURED FOR FORD TO DO SOMETHING ABOUT THIS PROBLEM. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/29/2013
Crash: No
Fire: No
Summary

CAR WENT INTO LIMP MODE WHILE DRIVING, MOSTLY ON THE HIGHWAY. WRENCH LIGHT WOULD COME ON AND POWER WAS LOST. AFTER PULLING OVER, TURNING THE CAR OFF AND BACK ON AGAIN, IT DROVE JUST FINE LIKE NOTHING WAS WRONG. THIS HAPPENED 7 TIMES OVER 2 MONTHS. BROUGHT THE CAR TO LOCAL FORD DEALERSHIP, WAS TOLD I NEEDED THE THROTTLE BODY REPLACED. THE PART WAS ON BACKORDER, SO I NEEDED TO WAIT ABOUT 3 WEEKS TO GET THE REPAIR. COST WAS $550.00. *TR

06/17/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA8AR******
Summary

THIS GOES ON REPEATEDLY AT ALL SPEEDS BUT USUALLY WORSE WHEN ABOVE 50 DEGREES OUTSIDE AND ESPECIALLY WHEN APPLYING SLIGHT PRESSURE TO GAS PEDAL WHETHER CARE IS ALREADY MOVING OR AT STOP THE CAR ENGINE JUST STOPS AND LITTLE WRENCH SIGN COMES ON AND YOU COAST TO STOP AND THEN HAVE TO RESTART. ( I HAVE HAD TO REPLACE SEVERAL BATTERIES DUE TO ALL THIS RESTARTING) . ALSO THIS SEEMS TO BE TRIGGERED OR AGGRAVATED WHEN YOU HIT SLIGHT BUMP IN ROAD. THIS OCCURS THE LEAST NUMBER OF TIMES ON DAYS WHEN WE LEAVE IN DRIVEWAY. WE DON'T TAKE CARE ON HIGHWAY ANYMORE FOR OBVIOUS SAFETY REASONS. FOR EXAMPLE DRIVING AROUND TOWN IN ATLANTA TODAY IT DOES THIS AND STOPS BETWEEN 20 AND 40 TIMES PER HOUR. NO ONE HAS BEEN ABLE TO EXPLAIN OVER THE PAST YEAR THIS HAS BEEN GOING ON. THIS IS AGGRAVATING SINCE SOMETIMES IT WILL HAPPEN IN MIDDLE OF INTERSECTIONS. FORD OF COURSE IS CLUELESS AND NOT HELPFUL HAVING SUGGESTED THAT PERHAPS IT WAS BAD GAS OR CAUSED BY USING OFF AIR CONDITIONING TOO MUCH SINCE THIS IS ATLANTA. OF COURSE IT IS NEITHER SINCE WE HAVE TRIED MULTIPLE GAS STATIONS AND IT HAPPENS WHEN AC IS NOT ON.. I THINK HENRY FORD HAD THE ENGINEERING BETTER ON THE MODEL T BUT WE OWN IT NOW AND WE ARE NOW STUCK WITH IT. NO MORE AMERICAN CARS FOR THIS FORMER MICHIGAN RESIDENT. LOYALTY TO DETROIT IS NOT MUTUAL. *TR

06/15/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 02/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THROTTLE BODY! I HAVE BEEN HAVING ISSUES FOR A WHILE NOW. STARTED WITH THE CHECK FUEL INLET CAP LIGHT COMING ON. FYI, I HAVE NOT FUEL CAP FOR THIS CAR. HAD IT CHECKED, THOUGHT IT WAS A SENSOR PROBLEM. THEN THE CHECK ENGINE LIGHT CAME ONE. THEN THE ISSUES STARTED TAKING PLACE. HAD A FEW INCIDENTS WHERE I WOULD BE GOING DOWN THE INTERSTATE AT 70 MILES PER HOUR AND THE WRENCH LIGHT WOULD COME ON IN THE CAR AND IT WOULD COMPLETELY LOSE ANY THROTTLE CONTROL. I WOULD HAVE TO PULL OVER TO SIDE, CAR WOULD STILL BE RUNNING, BUT ONCE STOPPED WOULD SHAKE AND SPUTTER, I WOULD TURN IT OFF AND THEN IT WOULD FIRE RIGHT BACK UP. SOMETIMES THIS WOULD TAKE PLACE MAYBE 3 TIMES BACK TO BACK AND THEN WOULD NOT DO IT ANYMORE. I KEPT BEING TOLD, WHEN IT HAPPENS BRING IT IN....THAT IS EASIER SAID THAN DONE. IT IS HAPPENING MORE OFTEN AND NOW AT LOWER SPEEDS AND AS OF LAST WEEK, AS I WAS PULLING OUT OF MY DRIVEWAY. NOW IT IS PARKED, CAN'T GO 2 MILES WITHOUT IT SHUTTING OFF. I HAVE FOUND OUT THAT IT IS THE THROTTLE BODY AND IT SEEMS THAT MANY OTHER ARE HAVING THE SAME ISSUES, YET THIS HAS NOT BEEN RECALLED. FORD IS TELLING ME THE PART IS BACK ORDERED, AND THAT I MAY HAVE TO WAIT A MONTH FOR IT TO COME IN. I WORK AND HAVE TWO KIDS AND NOW FORD WOULD LIKE FOR ME TO WAIT TO GET IT FIXED. FYI.....A RENTAL CAL IS ABOUT $700 FOR A MONTH! UNACCEPTABLE! AND I OWE TOO MUCH ON IT TO BE WORTH MY WHILE TO TRADE IT IN. FRUSTRATED BEYOND BELIEF! *TR

06/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WAS DRIVING DOWN HIGHWAY APPROX 40 MPH AND VEHICLE SHUT OFF, COASTED TO SIDE OF RODE, TURNED KEY TWICE, NO LUCK, THEN 3RD TIME IT CRANKED BACK UP, THEN DROVE SLOWLY ANOTHER MILE TO HOME.SCARED ME, HAVING RECENTLY BEEN IN AN AUTO ACCIDENT (NO FAULT OF MY OWN) COULD HAVE EASILY BEEN REAR ENDED AGAIN!!! MAYBE A THROTTLE BODY ISSUE THAT NEEDS TO BE RECALLED??? *TR

06/14/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

MULTIPLE TIMES ENGINE JUST WOULD DIE AND RESTART AFTER PULLING OVER TO SIDE OF ROAD AND RESTARTING. I JUST CHUCKED IT UP TO BAD GAS AS WE HAVE HAD A SLEW OF REPORTS ON THIS IN MY AREA. ON WED JUNE 12TH WHILE ON THE INTERSTATE AT 70MPH IN BUSY TRAFFIC I IN THE MIDDLE OF 3 LANES IT DECIDES TO AGAIN LOOSE ACCELERATOR PEDAL AND IDLE...NO WHERE TO GO CARS ZOOMING UP ON ME AND HONKING AND SLAMMIN ON THERE BRAKES!. I PULL OVER FINALLY AND TURN KEY OFF AND RESTARTS EASILY. UPON GETTIN OFF INTERSTATE IT CONTINUES TO STALL AT WILL. PULLED INTO AUTOZONE AND HAVE IT CHECKED FOR ERROR CODE AND SAID WAS FAULTY THROTTLE BODY. UPON LOOKING UP ON LINE I WAS AMAZED THAT THIS IS SO COMMON WITH THE MOTOR TRENDS CAR OR THE YEAR IN 2010! AND STILL NO RECALL FROM FORD! I FEEL THIS IS AS BIG SAFETY ISSUE! WHAT IF THIS HAPPENS INTO A MERGE SITUATION? OR TURNIN INTO HIGH SPEED TRAFFIC???? PLEASE HELP. *TR

06/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS ACCELERATING DOWN A STREET ON MY WAY TO WORK AT ABOUT 35-37 MPH WHEN THE CAR JUST STARTED SPUTTERING. I WAS ON A ROAD WITH HEAVY TRAFFIC AND NO SIDEARM. I STOPPED THE CAR AND RESTARTED IT. I MADE IT ABOUT 1 MILE FURTHER BEFORE IT DID THE SAME THING. I WAS ON PINS AND NEEDLES ALL DAY DRIVING IT. IT HAPPENED ABOUT A WEEK LATER AFTER NO FURTHER INCIDENT FROM THE FIRST OCCURRENCE. I TOOK IT IN TO A FORD DEALER WHO IDENTIFIED IT AS A THROTTLE PROBLEM. COST ME $500 SINCE IT IS NO LONGER UNDER WARRANTY FOR MY CAR. UNACCEPTABLE OCCURRENCE. MAKING ME RETHINK ANY LOYALTY TO FORD. *TR

06/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

IN THE PAST MONTH ON SEVERAL OCCASIONS THE THROTTLE DID NOT WORK NOT ALLOWING ME TO ACCELERATE. THE ONLY WAY I COULD CORRECT IT WAS TO TURN THE MOTOR OFF AND RESTART THE CAR. IN A COUPLE OF THESE INSTANCES I WAS IN TRAFFIC AND COULD NOT MOVE THE CAR. I HAVE BEEN TO THE FORD DEALERSHIP WHERE I BOUGHT THE CAR (BUHLER FORD IN EATONTOWN NEW JERSEY) AND THEY HAVE TOLD ME THAT I NEED THE THROTTLE BODY REPLACED BUT THEY ARE UNABLE TO GET THE PART SINCE THEY ARE ON BACK ORDER DUE TO THE NUMBER OF CARS WITH THE SAME PROBLEM AWAITING THE PART. THIS IS A SERIOUS CONDITION THAT IS TOTALLY UNACCEPTABLE AND UNSAFE. I WENT ON LINE AND HAVE FOUND OUT THAT HUNDREDS OF OTHERS ARE HAVING THE SAME PROBLEM. FORD NEEDS TO ISSUE A RECALL ON THESE PARTS AND CHANGE THEM. I HAVE BEEN TOLD THAT IT WILL COST ME NEARLY $500 TO FIX BUT THEY DON'T EVEN KNOW WHEN THEY CAN GET THE PART. *TR

06/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

WHEN DRIVING THE VEHICLE IT WILL SEEMINGLY RANDOMLY BRING THE ENGINE DOWN TO IDLE OR STALL THE CAR COMPLETELY AND SEND A P2111 OR P2112 ERROR CODE (THROTTLE BODY STUCK OPEN/CLOSE, RESPECTIVELY) AND THE CAR NEEDS TO BE COMPLETELY SHUT OFF IN ORDER TO BRING THE CAR BACK INTO A NORMAL RUNNING STATE. RESETTING THE CAR DOES NOT GUARANTEE THAT THE ISSUE WILL GO AWAY, AND ABOUT 40-50% OF THE TIME THE CAR STALLS AGAIN RIGHT AFTER ATTEMPTING TO RE-ENTER TRAFFIC. THIS ISSUE WILL COMMONLY HAPPEN WHEN MAKING TURNS, ALTHOUGH IT IS NOT LIMITED TO THAT SITUATION. *TR

06/12/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

ENGINE STOPPED RESPONDING TO ACCELERATOR AND ONLY COASTED. ORANGE WRENCH LIGHT CAME ON. UNABLE TO MOVE CAR FORWARD OTHER THAN COAST. ENGINE ROUGH IDLED BUT WOULD NOT RESPOND. ESPECIALLY DANGEROUS PROBLEM AT HIGHWAY SPEED IN TRAFFIC. SERIOUS SAFETY ISSUE. *TR

06/12/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2011
Crash: No
Fire: No
Summary

MY THROTTLE BODY WENT OUT IN MY CAR IT WOULD ALL OF A SUDDEN STOP IN TRAFFIC. *TR

06/12/2013
Components: ENGINE
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON AFTER THE FAILURE OCCURRED. THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE; HOWEVER THE DEALER WAS NOT ABLE TO DETERMINE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION WHERE THE VEHICLE WAS TEST DRIVEN AND THE FAILURE WAS DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE APPROXIMATE FAILURE MILEAGE 1,000 AND THE CURRENT FAILURE MILEAGE WAS 40,000.

06/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

THE FIRST TIME I WAS DRIVING WAS MAY 11, 2013 I WAS GOING 40 MILES AN HOUR. ALL OF A SUDDEN THE CAR STARTING SLOWING DOWN TO ZERO AND THE WRENCH LIGHT CAME ON SO I PULLED OFF THE ROAD. I TURNED THE CAR COMPLETELY OFF AND RESTARTED THE CAR AFTER A FEW MIN. THIS TIME IT GOT ME HOME WITH NO ISSUES. THIS HAPPENED AGAIN TODAY JUNE 12, 2013. I WAS DRIVING ABOUT 35 MILES AN HOUR AND IT JUST QUIT (THROTTLE POWER OUTAGE) SCARED THE DAY LIGHTS OUT OF ME ONCE MORE. AGAIN, I PULLED OVER AND RESTARTED THE CAR AFTER A PAUSE. I THEN DROVE IMMEDIATELY TO BO BEUCKMAN OF WEST COUNTY, ELLISVILLE, MO. THEY PUT A CALL INTO FORD HOTLINE. I WAITED FOR AN HOUR THEY STILL DID NOT RETURN A CALL. RANDY TOLD ME THAT HE THOUGHT IT MAYBE A THROTTLE ISSUE. HE CALLED FOR THE PART AND IT IS ON BACK ORDER. (THAT IS NOT A GOOD SIGN) I TOLD HIM I DID NOT FEEL COMFORTABLE DRIVING THE CAR---AFRAID SOMEONE MIGHT HIT ME IF IT STALLS AGAIN. HE COULD NOT GIVE ME A LOANER CAR OR SATISFACTION, JUST TOOK MY CELL NUMBER AND WILL CALL BACK WHEN HE HEARS FROM FORD. ON LINE, I SEE THIS IS A MAJOR ISSUE. WHY WASN'T THERE A RECALL FOR REPLACING THE THROTTLE BODY. I AM VERY UPSET WITH FORD AND SCARED TO DRIVE MY CAR UNTIL THEY FIND OUT WHAT IT IS FOR SURE AND THE BACK ORDER ISSUE. PLEASE HELP ME. *TR

06/12/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED FOUR TIMES WITHIN A THIRTY DAY PERIOD. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 39,600.

06/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING AT APPROXIMATELY 35 MPH WHEN WITHOUT ANY WARNING THE CAR STOPPED ACCELERATING AND BEGAN TO SHAKE AND THE WRENCH LIGHT ON THE DASHBOARD LIT UP. THERE WAS NO INDICATION AT ALL THAT ANYTHING WAS WRONG PRIOR TO THE DECELERATING AND SHAKING. THE RAPID DECELERATION CAUSED THE CAR BEHIND ME TO HAVE TO SWERVE INTO THE OTHER LANE TO AVOID HITTING ME. I HIT THE EMERGENCY LIGHTS TO WARN DRIVERS BEHIND ME AND WITH SOME DIFFICULTLY (DUE TO THE SHAKING) WAS ABLE TO PULL TO THE SIDE OF THE ROAD. ONCE I WAS SAFELY OUT OF TRAFFIC I TURNED THE CAR OFF. I WAITED A MOMENT TO CALM MYSELF AS IT WAS FRIGHTENING TO HAVE NO CONTROL OF MY VEHICLE ON A BUSY STREET. WHEN I TURNED THE CAR BACK ON THE DASH LIGHT WAS NO LONGER ON AND THE CAR PERFORMED NORMALLY. WHEN I GOT BACK TO MY OFFICE I LOOKED FOR SIMILAR INCIDENT ON THE WEB AND WAS HORRIFIED TO FIND HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THE VERY SAME THING. THIS IS AN EXTREMELY DANGEROUS ISSUE. HAVING NO CONTROL OF THE SPEED OF A VEHICLE IS LIFE THREATENING. HAD THIS HAPPENED ON A BUSY HIGHWAY IT WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. I CALLED FORD AND WAS TOLD TO TAKE THE CAR IN TO THE DEALERSHIP SO THEY COULD DIAGNOSE IT AND FIX THE PROBLEM. MY CONCERN IS THAT IF THERE IS NO RECALL ON THIS PART THAT CAUSES THIS PROBLEM - WHAT GUARANTEE IS THERE THAT THE NEW PART WILL NOT DO THE SAME THING. I FIND IT DIFFICULT TO BELIEVE THAT AFTER ALL OF THE COMPLAINTS ABOUT THE SAME PROBLEM FORD DOES NOT THINK IT IMPORTANT ENOUGH TO RECALL OR AT THE VERY LEAST WARN THEIR FUSION OWNERS! *TR

06/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/08/2013
Crash: No
Fire: No
Summary

VEHICLE COMPLETELY LOST POWER WHILE DRIVING AND VIRTUALLY SHUT DOWN WHILE DRIVING ON A MAJOR HIGHWAY. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THIS IS VERY WELL KNOWN WITH THIS CAR AND A MAJOR SAFETY ISSUE. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES. *TR

06/11/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

I WAS DRIVING AT APPROX. 45 MPH WHEN VEHICLE EXPERIENCED AN ALMOST TOTAL LOSS OF POWER AND THE ENGINE SHUDDERED TO A STOP. INSTRUMENT PANEL INDICATIONS WERE A "WRENCH" AND STEADY ENGINE LIGHT. I WAS ABLE TO RESTART AND THE CAR AND DRIVE A MILE TO MY HOME THERE WERE NO WARNING LIGHTS WHEN STARTING THE CAR THE NEXT DAY, HOWEVER ABOUT 1.5 MI. FROM HOME THE SAME EXACT INDICATIONS AND CONDITIONS RETURNED WHEN I ACCELERATED FROM 45 TO 50 MPH. AGAIN THE "WRENCH" AND ENGINE LIGHT ILLUMINATED. A RESTART ALLOWED ME TO DRIVE HOME DURING WHICH TIME THE ENGINE LIGHT WAS ILLUMINATED STEADY. THE CONDITION RECURRED AN ADDITIONAL TWO TIMES DURING THE SHORT DRIVE HOME. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND REPAIR ON MONDAY. I WAS NOT TOLD OF THE EXTENSIVE HISTORY OF SIMILAR PROBLEMS WITH MY VEHICLE, BUT WAS ONLY ADVISED THAT THE "THROTTLE BODY" WAS CARBONNED UP" AND NEEDED TO BE REPLACED OR CLEANED, THE DEALER REPORTED THAT THROTTLE BODIES WERE ON BACKORDER AND SAID THEY CLEANING MINE SHOULD CORRECT THE PROBLEM. I ELECTED TO HAVE THEM CLEAN THE THROTTLE BODY. AFTER THE MAINTENANCE WAS ALLEGEDLY COMPLETED I WAS DRIVING HOME AFTER PICKING UP THE VEHICLE, WHEN, WITHIN ONLY 1/2 MI. OF THE DEALERSHIP, THE VEHICLE AGAIN EXPERIENCED THE SAME NEAR TOTAL LOSS OF POWER. I WAS ABLE TO PULL OFF THE ROAD AND RESTART THE ENGINE. I PULLED OUT INTO TRAFFIC ON A VERY BUSY THOROUGHFARE TO RETURN TO THE DEALER WHEN THE CAR DIED AGAIN LEAVING ME THE MIDDLE OF FOUR LANES OF OPPOSING, FAST-MOVING TRAFFIC. I FELT VERY UNSAFE. AFTER A BRIEF INTERNET SEARCH I DISCOVERED THIS TO BE A COMMON OCCURRENCE WITH MY VEHICLE AND I SUSPECT IT IS MORE WIDESPREAD THAN WHAT HAS BEEN REPORTED TO DATE. *TR

06/11/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE CAR SUDDENLY LOST SPEED, THEN WENT VERY SLOWLY. A WARNING LIGHT CAME ON SO I STOPPED THE CAR AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE AND IT SEEMED FINE SO I PROCEEDED AND IT WENT APPROXIMATELY 150 YARDS AND THEN REPEATED THE SUDDEN LOSING POWER. A WARNING LIGHT CAME ON. I LOOKED IN THE MANUAL AND IT SAID I STOPPED THE CAR, TURNED OFF THE ENGINE, THEN RESTARTED THE ENGINE. THE WARNING LIGHT WENT OFF BUT THE CHECK ENGINE LIGHT CAME ON. SINCE IT WAS A SUNDAY AND 200 MILES FROM THE DEALER WHO HAD JUST REPAIRED A PROBLEM TWO DAYS PRIOR TO THIS INCIDENT, I DECIDED TO RETURN HOME AND TAKE IT TO THE DEALER ON MONDAY. IT DID NOT LOSE POWER DURING THE TRIP AND AFTER THE THIRD TIME OF STOPPING THE ENGINE, THE CHECK ENGINE WARNING LIGHT WENT OFF. ALTHOUGH THE WARNING LIGHT WENT OFF, I TOOK IT TO THE DEALER ON MONDAY..THE SERVICE DEPT. PERSON SAID IT WAS A THROTTLE BODY STUCK OPEN. I CONTACTED THE FORD CUSTOMER SERVICE REPRESENTATIVE WHO OFFERED TO PAY HALF OF THE REPAIR. *TR

06/11/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THROTTLE BODY MALFUNCTION CAUSED THE FORD FUSION TO STALL EVERY COUPLE BLOCKS. HAD TO TOW IT TO THE DEALER WHO DIAGNOSED THE PROBLEM AS THROTTLE BODY REPLACEMENT WAS NEEDED. *TR

06/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2013
Crash: No
Fire: No
Summary

I WAS DRIVING AROUND 70 MILES AN HOUR, SOUTHBOUND IN THE HOV LANE OF I-95 NEAR EXIT 2B IN ALEXANDRIA VA. THE AREA IS A CONSTRUCTION ZONE WITH BARRICADES ON EITHER SIDE OF THE TWO LANE HOV FACILITY. SUDDENLY, AND ABRUPTLY, I LOST ALL ACCELERATION AND HAD TO COAST TO A STOP IN A MANNER THAT BLOCKED THE RIGHT LANE OF THE HOV FACILITY. THE ENGINE REMAINED RUNNING IN A ROUGH IDLE, AND THE ENGINE/WRENCH LIGHT CAME ON. I TRIED RESTARTING THE CAR (SHUTTING OFF AND TURNING THE CAR BACK ON TRYING A VARIETY OF SHIFTING THE TRANSMISSION TO N OR P). THE CAR WOULD RUN, BUT ALWAYS AT A ROUGH IDLE WITH NO ABILITY TO ACCELERATE. DURING THIS TIME, THERE WERE SEVERAL NEAR REAR-END COLLISIONS DUE TO MOTORISTS TRAVELING AT A HIGH RATE OF SPEED BEFORE ENCOUNTERING MY COMPLETELY STOPPED VEHICLE. REALIZING THE PERIL I WAS IN, I QUICKLY EXITED THE VEHICLE AND HOPPED THE CONSTRUCTION BARRICADE. I CALLED 911 DUE TO THE DANGER OF THE SITUATION AND IT TOOK AROUND 25 MINUTES FOR THE ROADSIDE ASSISTANCE VEHICLE TO ARRIVE. AFTER THE ENGINE COOLED, THE ISSUE SEEMED TO RESOLVE ITSELF, AND I WAS ABLE TO DRIVE THE VEHICLE TO THE NEAREST DEALERSHIP. THE DIAGNOSIS WAS MADE BY THE FORD DEALERSHIP TECHNICIANS WITHIN 90 SECONDS OF ME DESCRIBING THE PROBLEM. THE THROTTLE BODY WAS THE PROBLEM. I RESEARCHED THE ISSUE TO DISCOVER THAT THIS ISSUE IS EXTREMELY COMMON AND WELL KNOWN TO FORD. THE ISSUE IS SO PERVASIVE THAT THERE IS A NATIONWIDE BACK ORDER ON THE PART WITH A LEAD-TIME OF MORE THAN 2 WEEKS. I WAS ANGERED TO LEARN THAT FORD IS AWARE OF THIS ISSUE YET HAS NOT SENT NOTICE OF THE PROBLEM OR A RECALL AND IS CHARGING CUSTOMERS FOR PARTS AND LABOR TO FIX THIS PROBLEM. MOST IMPORTANTLY, I AM ANGERED OF THE PERIL THAT I WAS PLACED IN WHEN THIS KNOWN ISSUE IMPACTED ME IN ONE OF THE WORST POSSIBLE PLACES TO HAVE IT HAPPEN. I CANNOT IMAGINE WHAT I WOULD HAVE DONE IF MY KIDS WERE IN THE VEHICLE. *TR

06/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I HAVE A 2010 FORD FUSION AND HAVE BEEN HAVING THIS PROBLEM FOR A WHILE NOW WHERE MY CAR WHILE DRIVING WILL JERK REALLY HARD THAN START VIBRATING AND THEN COME TO A HALT, I WILL PUT THE CAR IN PARK AND TURN THE CAR OFF AND RESTART AND DRIVE AGAIN THEN THE SAME THING WILL HAPPEN THIS TIME THE ENGINE LIGHT COMES ON I TOOK MY CAR TO THE MECHANIC AND THE FORD DEALERSHIP AND BOTH TOLD ME THAT ITS THE THROTTLE BODY AND ITS ON BACK ORDER AND HAS BEEN ON BACK ORDER FOR SOMETIME NOW I HAVE DRIVEN MY CAR AND ITS KEEPS HAPPENING OVER AND OVER AGAIN NOW I AM NO LONGER DRIVING MY CAR AND HAD TO RENT A CAR WHICH IS CAUSING A FINANCIAL BURDEN BUT I HAVE NO CHOICE TIL THE PART COME IN FOR MY CAR TO BE REPAIRED. I WAS ALSO TOLD BY THE FORD DEALERSHIP THAT THIS IS A VERY BIG PROBLEM WITH THE FORD FUSION I HOPE THIS PROBLEM IS RESOLVED SOON AND MY CAR IS EITHER REPAIRED OR REPLACED I NEED MY CAR TO GET BACK AND FORTH TO WORK ! I ALSO FEEL THAT I SHOULD BE REIMBURSED ONCE MY VEHICLE IS REPAIRED AND FOR THE RENTAL OF ANOTHER VEHICLE TO GET BACK AND FORTH TO WORK AS I CAN NO LONGER DRIVE MY CAR DUE TO THIS SAFETY HAZARD. *TR

06/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP53275A******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT SHUT THE ENGINE OFF AND WAS ABLE TO DRIVE WITHOUT FAILURE AFTER RESTARTING THE VEHICLE HOWEVER, THE FAILURE SOON RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

06/11/2013
Components: POWER TRAIN
Incident Date: 12/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE TRAVELING ON INTERSTATE, VEHICLE LOST POWER TO THE ACCELERATOR, BUT LIGHTS, RADIO ETC. ALL REMAINED ON. A WRENCH SYMBOL WAS ILLUMINATED ON THE DASH. AFTER COASTING TO THE SHOULDER, I PLACED THE VEHICLE IN PARK AND IT SHUTTERED AND SHOOK UNTIL I TURNED OFF THE IGNITION. THE VEHICLE WAS RESTARTED AFTER SEVERAL MINUTES, AND THE WRENCH LIGHT WAS OFF AND THE CAR RESUMED NORMAL FUNCTIONING. THE SAME THING HAPPENED AGAIN WITHIN A WEEK OF THE FIRST INCIDENT, AND AGAIN THE VEHICLE RETURNED TO NORMAL OPERATION AFTER SHUTTING OFF THE ENGINE. THE CAR HAD NO FURTHER INCIDENTS UNTIL MAY OF 2013. FOR A WEEK EVERY TIME THE VEHICLE WAS DRIVEN IT DIED, PARTICULARLY WHEN TRYING TO GET UP TO SPEED. AT THIS POINT THE MILEAGE IS AROUND 42K MILES. AFTER NEARLY BEING HIT BY AN 18-WHEELER WHEN TRYING TO JOIN THE INTERSTATE, I PROMPTLY DROVE THE CAR TO THE DEALERSHIP FROM WHICH IT WAS PURCHASED. I WAS ADVISED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. AT THIS POINT THE CAR HAS BEEN LEFT AT THE SERVICE DEPARTMENT OF THE DEALERSHIP BECAUSE IT IS ON BACKORDER FOR AT LEAST TWO WEEKS. IN THE MEANTIME I HAVE FILED A COMPLAINT WITH THE FORD MOTOR COMPANY CUSTOMER COMPLAINT DEPARTMENT. I AM WONDERING IF FORD IS WAITING FOR SOMEONE TO BE KILLED OR SERIOUSLY INJURED BEFORE THEY ISSUE A RECALL ON AN OBVIOUS FAULTY PART! *TR

06/11/2013
Components: ENGINE
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

ON 5/22 DASHBOARD MESSAGE TO CHECK GAS INLET AFTER FUELING. AFTER DOING THAT THE MESSAGE WENT AWAY. 5/23 CHECK ENGINE LIGHT CAME ON, TOOK IT BY THE DEALER. 5/24 DEALER CLEARED CODES AND SAID THEY COULDN'T FIND A PROBLEM. 6/4 MY CAR STARTED SPUTTERING, LOST ACCELERATION WHEN PRESSING THE GAS PEDAL. COASTED TO THE SIDE OF THE ROAD, CAR SPUTTERED SOME MORE AND SHUT OFF. SAT A MINUTE, TURNED IT BACK ON AND DROVE HOME ABOUT 2 MILES. CHECK ENGINE LIGHT WENT OFF. 6/5 CHECK ENGINE LIGHT CAME BACK ON. I SCHEDULED AN APPOINTMENT TO HAVE IT RECHECKED. WAS TOLD I NEEDED TO HAVE THE EVAP CANISTER PURGE VALVE REPLACED AND THE GAS INLET ASSEMBLY REPLACED. I OPTED TO HAVE THE EVAP CANISTER PURGE VALVE REPLACED BECAUSE NO WARRANTY AND COULDN'T AFFORD $700 REPAIR. 6/6, HUSBAND DROVE THE CAR HOME, ALL WAS FINE. 6/7 THE CAR LOST ACCELERATION, I PULLED TO THE SIDE OF THE ROAD AGAIN, IT SPUTTERED AND SHUT OFF. THE WRENCH LIGHT CAME ON BUT THEN WENT OFF. PULLED OVER, RESTARTED IT, IT WAS FINE FOR ABOUT 3 MILES. WITH NO WARNING, THE CAR LOST ALL POWER PULLING OUT INTO THE ROAD WAY. I COASTED THE CAR, PUT IT IN PARK AND RESTARTED IT. THERE WAS NO LANE TO PULL OVER SO I WAS IN THE ROAD WAY. STARTED DRIVING AGAIN, CAR SHUT OFF WITH NO WARNING AT A TRAFFIC LIGHT. DID THE SAME THING, PUT IT IN PARK AND RESTARTED. GOT GOING AGAIN SO I COULD PULL OVER SOMEWHERE SAFER, AND GOT INTO A TURN LANE, IT SHUT OFF AND I HAD TO COAST ACROSS THE INTERSECTION TO PARK IT. VERY SCARY!! GOT CAR TOWED BACK TO FORD. 6/7 AND 6/10 MECHANIC STILL COULDN'T FIGURE OUT THE PROBLEM. 6/11 I GET A "RECOMMENDED REPAIR" EMAIL, $1800 TO REPLACED VCT SOLENOID PHASER, BOLT,VALVE COVER GASKET,FRT CRANK SEAL, DIAMOND WASHER AND CRANK BOLT,TA-30 SEALER,OIL AND FILTER. CODE P052B, SAID IT'S A TIMING ISSUE. THE CAR IS ONLY 3 YEARS OLD. WARRANTY EXPIRED, NO RECALLS AND FORD SERVICE CAN'T BE SURE THIS WILL FIX THE PROBLEM!! *TR

06/11/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

ACCELERATOR SUDDENLY LOST ABILITY TO ACCELERATE AND THE WRENCH LIGHT APPEARED ON THE CONTROL PANEL. AFTER COASTING TO A STOP WAS ABLE TO TURN OFF CAR AND RESTART. THIS HAS RECURRED ~10 TIMES. FORD DEALERSHIP DIAGNOSED AS A FAULTY THROTTLE POSITION SENSOR (TPS). TO REPLACE THEY ORDERED A COMPLETE THROTTLE BODY AND MOTOR ASSY.$185.41 PLUS LABOR. FORD IS UNABLE TO GET THIS REPLACEMENT PART FOR AT LEAST 3 WEEKS SO FAR. . *TR

06/11/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

DRIVING AT 45 MPH IN RUSH HOUR TRAFFIC VEHICLE STALLED WRENCH LIGHT CAME ON AND WOULD NOT ACCELERATE VEHICLE CREPT AT LESS THAN 5 MPH WHEN I FINALLY GOT TO A SAFE PLACE TO PULL OVER I SHUT VEHICLE OFF WRENCH LIGHT GONE AND VEHICLE WORKED FINE. I TOOK IT TO DEALERSHIP THEY SAID IT WAS THROTTLE BODY CHARGED ME $596 TO REPLACE THEY SAID IT WAS COMMON. HOWEVER SHOULDN'T THIS BE A RECALL SINCE IT IS SO DANGEROUS. *TR

06/10/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

WHILE DRIVING AT 50 MILES AN HOUR THE ENGINE LOST POWER AND WOULD BARLEY MOVE WHEN THE GAS PEDAL WAS PUSHED, I WAS ABLE TO DRIVE TWO BLOCKS TO AN AUTO REPAIR SHOP AND WAS TOLD IT WAS THE THROTTLE BODY ASSEMBLY, I CONTACTED FORD MOTOR COMPANY AND FOUND OUT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE THROTTLE BODY SO MUCH SO THAT THE PARTS ARE ON A TWO MONTH BACK ORDER UNLESS THEY ORDER UNDER AN EMERGENCY CONDITION THEN IT STILL TAKES TWO WEEKS. I AM WONDERING WHY THERE HAS NOT BEEN A RECALL BY FORD BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED? I AM NOW HAVING TO PAY OVER $500.00 FOR THE REPAIR. *TR

06/10/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

WHILE DRIVING ON 35MPH ROADWAY, MY CAR SUDDENLY LOST ACCELERATION. ENGINE APPEARED TO BE "SHAKING". I WAS ABLE TO TURN INTO A SHOPPING CENTER PARKING LOT. I COASTED TO A SPACE, TURNED OFF CAR. I RESTARTED, IT APPEARED TO BE OK, AND PROCEEDED HOME. ANOTHER 1/4 TO 1/2 MILE AWAY (25 MPH), IT DID THE SAME THING. I RESTARTED, MADE IT HOME IN MY NEIGHBORHOOD. I HAD CAR TOWED TO AN AUTO SHOP I HAVE USED, AND THEY DIAGNOSED "CHECK ENGINE" AS THE THROTTLE BODY. THEY STATED THEY TALKED TO FORD, AND FOUND THIS WAS A BIG PROBLEM, SO MUCH THAT THEY WERE UNABLE TO GET THE PART FOR ANOTHER MONTH. *TR

06/10/2013
Components: ENGINE
Incident Date: 06/07/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RETURNED TO NORMAL FUNCTION WHEN IT WAS RESTARTED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

06/10/2013
Components: POWER TRAIN
Incident Date: 05/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

WHILE DRIVING AND MAKING A TRANSITION FROM THE 101 CA FW TO THE 110 SANTA MONICA, I PROCEEDED TO GIVE THE CAR MORE GAS TO GET UP TO SPEED OF THE CURRENT TRAFFIC FLOW BUT MY CAR LOST ALL ACCELERATION. A LITTLE WRENCH LIGHT STARTED FLASHING BUT THE CAR WAS QUICKLY SLOWING DOWN. THE CARS STARTED IDLING HEAVING BUT STILL NO ACCELERATION. I QUICKLY PUNCHED MY HAZARD AS I HAD MY 3 CHILDREN IN THE CAR WITH MY AND TRAFFIC WAS COMING. I WAS ABLE TO MAKE IT TO THE FIRST LANE TO TRY TO EXIT THE FREEWAY. THE CAR LITERALLY ROLLED TO EXIT OFF 9TH STREET AND JUST GLIDED DOWN THE OFF-RAMP. A VERY TERRIFYING EXPERIENCE AS CARS HAD TO TAKE EVASION ACTIONS TO AVOID REARENDING ME. I WAS ABLE TO PULL THE CAR OVER SAFE ON THE FIRST AVAILABLE STREET. I PUT THE CAR IN PARK IT STARTED RATTLING HARDER. I THEN SHUT OFF THE ENGINE, TURNED EVERYTHING OFF (AIR/RADIO) AND UNPLUGGED MY PHONE CHARGER. I WAITED ABOUT 3 MINUTES AND THEN STARTED THE CAR UP AGAIN LIKE NOTHING. I PROCEEDED TO TAKE SIDE STREET. IT WAS ABOUT 2 WEEKS LATER VERY NEXT DAY THE CAR STARTED UP AS NORMAL BUT ON MY WAY TO WORK WHILE IN THE PROCESS OF GETTING INTO THE FREEWAY AND AS BEGAN TO GIVE THE CAR GAS TO MERGE IN I LOST ALL ACCELERATION AGAIN. THE LITTLE WRENCH LIGHT CAME AND THE HARD RATTLING STARTED BUT THIS TIME THE ENGINE LIGHT CAME ON. HUSBAND DROVE IT BACK TO THE DEALER AT 5MPH RATTLING AND ALL AN WE WERE TOLD IT WAS THE THROTTLE. THE DEALER SAID IT WOULD TAKE 10 BUSINESS DAY TO GET THE PART AND REPLACE IT SO A RENTAL WAS PROVIDED. THE VERY NEXT DAY DEALER SAID TO PICK UP CAR AS THE THROTTLE HAD BEEN DRAINED AND RESET NOT REPLACED. NOT SURE I UNDERSTAND WHY THEY ARE NOT FIXING THE CAR BY REPLACING THE PART IF SO MANY ISSUES ARE BEING REPORTED. REFUSING TO PICK UP CAR TILL PART IS REPLACED AND THEY CAN GUARANTEE ME THIS ISSUE WONT RECUR. *TR

06/10/2013
Components: POWER TRAIN
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

THE CAR LOOSES POWER SUDDENLY AND WITHOUT WARNING. PRESSING ON THE ACCELERATOR GIVES NO RESULT. THE ENGINE IS RUNNING, BUT I CAN'T GIVE IT ANY GAS. I HAVE TO COAST TO THE SIDE OF THE ROAD, TURN OFF THE IGNITION, THEN RESTART THE CAR. AT THAT POINT IT STARTS PRETTY HARD, BUT WILL USUALLY BE OK. A WRENCH LIGHT SHOWS UP WHEN IT HAPPENS, BUT IS GONE WHEN I RESTART THE ENGINE. MY FORD DEALERSHIP HAS LOOKED AT IT TWICE. THE SECOND TIME, WE DECIDED TO REPLACE THE THROTTLE BODY. NOW I'M TOLD THAT THE MANUFACTURER ISN'T RELEASING THE PART UNTIL MID-JULY. I HAVE TO DRIVE AN UNSAFE VEHICLE FOR ANOTHER 5 WEEKS WHILE WE WAIT FOR THE PART. I'M VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY AND MYSELF SINCE THIS HAS OCCURRED 9 TIMES. TWO OF THESE OCCURRENCES PLACED US IN VERY DANGEROUS SITUATIONS. 1) BUSY 4 LANE ROAD WITH NO SHOULDER AND AN INCLINE CAUSED ME TO SHUT IT DOWN AND PUT ON MY FLASHERS IN THE MIDDLE OF THE ROAD. 2). ON A 70MPH HWY WITH A SEMI-TRUCK APPROACHING QUICKLY BEHIND ME AND ROAD CONSTRUCTION ON THE SHOULDER LEAVING A DROP OFF. *TR

06/10/2013
Components: STEERING
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THIS IS MY SECOND REPORT ON THE POWER STEERING RACK FAILURE. THIS LAST RACK (NUMBER 3) WAS ALSO A SALVAGE PART. LASTED SIX WEEKS, INSTALLED ON APRIL 26TH, 2013. FAILURE SEQUENCE IS THE SAME: SERVICE ADVANCE TRACK, SERVICE POWER STEERING, SHUTOFF CAR, SERVICE POWER STEERING NOW, NO POWER STEERING. PLEASE FIX THIS [XXX]. IT IS NOT SAFE OR RELIABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/10/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CGXAR******
Summary

LOSS OF POWER ON INTERSTATE GOING 60 MPH AFTER 1.5 HOUR DRIVE. WEATHER: SUNNY, UPPER 70'S. THROTTLE CONTROL LOST. CHANGING ACCELERATOR POSITION HAS NO EFFECT ON RPMS. GAS TANK 3/4 FULL. ENGINE STILL RUNNING, COASTED OFF ONTO THE SHOULDER. ENGINE VIBRATED A LOT BUT MAY HAVE BEEN ANTILOCK BRAKES KICKING IN. TURNED OFF ENGINE. A FEW MINUTES LATER STARTED AGAIN, BUT IT WOULDN'T START AT FIRST. RECENTLY HAD 50000 MILE SERVICE. SYMPTOMS CONSISTENT WITH THOSE REPORTED IN THE PRESS FOR FORD FUSION PROBLEMS WITH THROTTLE ASSEMBLY. SAFETY ISSUE MAKES IT A SCARY SITUATION ON INTERSTATES ESPECIALLY WHERE THERE IS NO IMMEDIATE PLACE TO PULL OVER (MILES OF CONSTRUCTION, FOR EXAMPLE) WITH HEAVY TRUCK TRAFFIC BEHIND YOU. *TR

06/09/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2013
Crash: No
Fire: No
Summary

POWERING DOWN OF VEHICLE CONSISTENT WITH A THROTTLE BODY FAILURE. THIS HAPPENED ON MULTIPLE OCCASIONS BETWEEN JUNE 5-7 2013. VEHICLE IS AT FORD DEALER IN GAITHERSBURG, MD WITH UNKNOWN TIME FOR COMPLETION. THIS IS THE 5TH TIME N THE 3 YEAR HISTORY OF THE VEHICLE THAT I WILL BE WITHOUT THE CAR FOR MORE THAN 2 WEEKS. SINCE I AM OUT OF WARRANTY I WAS TOLD I WILL HAVE TO PAY FOR THIS REPAIR. THIS IS COMPLETELY RIDICULOUS. *TR

06/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

SELLING / SERVICING DEALER BEGAN ADVISING OF CARBON BUILD UP IN THROTTLE BODY ~15000 MI. ~20000 MI WITH CRUISE CONTROL ENGAGED ENGINE LOST POWER, SERVICE ENGINE SOON LIGHT AND THROTTLE CONTROL / TRANSMISSION LIGHT BOTH ILLUMINATED, VEHICLE ROUGH IDLED. SHUT OFF ENGINE AND RESTARTED AFTER ~ 30 SECONDS. ENGINE RAN NORMALLY. READ/CLEARED DTC P2111. REPORTED TO DEALER ON 07 SEPT 2011 BUT WAS UNABLE TO DIAGNOSE ANY PROBLEM. PROBLEM HAS BEEN INTERMITTENT SINCE. DUE TO BATTERY FAILURE PRIOR TO 35000 MI SERVICE (19 NOV 12) ENGINE CODES WERE LOST. DEALER PERFORMED INDUCTION SERVICE. AFTER 40000 MI SERVICE (24 MAY 13) HAD MULTIPLE INSTANCES OF THE ABOVE FAILURE WITH DTC P2111 WITH INCREASING FREQUENCY. ON 8 JUNE 13 HAD 3 OCCURRENCES AT VEHICLE SPEEDS OF LESS THAN 45 MPH WITH ONE AT LESS THAN 25 MPH WHILE ACCELERATING (ENTERING TRAFFIC). VEHICLE WAS DIAGNOSED BY A DIFFERENT DEAL WITH A FAILED THROTTLE BODY REQUIRING REPLACEMENT. *TR

06/09/2013
Components: ENGINE
Incident Date: 05/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

THE VEHICLE LOSS POWER WHILE DRIVING AND COMPLETELY SHUT DOWN WHILE DRIVING IN THE INTERSTATE. I BROUGHT THE VEHICLE TO LAMARQUE FORD AND WAS TOLD THAT IT WAS THE THROTTLE BODY. LAST WEEK, I WAS AGAIN GETTING ON THE INTERSTATE AND THE SAME THING HAPPENED. THIS TIME I HAVE 40300 MILES ON THE VEHICLE. I WAS TOLD THAT IT WOULD NOT BE COVERED BECAUSE THE VEHICLE WAS OUT OF WARRANTY AND THE PARTS WARRANTY WAS ONLY GOOD FOR A YEAR. IN ADDITION, I WAS TOLD THAT THE PART IS ON BACK ORDER AND IT WILL TAKE 2 TO 3 WEEKS FOR THE DEALERSHIP TO GET THE PART. THE DEALERSHIP TOLD ME THAT THIS WAS NOT A COMMON PROBLEM, BUT AFTER READING ON YOUR SITE, IT IS VERY WELL KNOWN WITH THIS CAR. I AM AFRAID TO DRIVE THIS CAR SINCE IT JUST COMPLETELY SHUTS DOWN AND HESITATES TO START BACK UP. IT HAS LEFT ME STRANDED MANY TIMES, INCLUDING LATE AT NIGHT WHILE PICKING UP MY CHILD. *TR

06/08/2013
Components: ENGINE
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I TRAVELING ON I-45, THE SPEED LIMIT WAS 75 MPH. IT WAS AT NIGHT. THERE IS RECENT CONSTRUCTION ON THIS ROUTE AND THERE WAS ABOUT 100 YARDS OF NO SHOULDER. SUDDENLY MY ENGINE STOPPED. I PULLED OVER AS FAR AS I COULD - I IMMEDIATELY TURNED ON MY HAZARD LIGHTS. OTHER CARS WERE ALSO GOING THE SAME RATE OF SPEED. I HEARD TIRES SCREECH BUT THERE WAS NOTHING I COULD DO. FORTUNATELY THERE WERE NO ACCIDENTS AS A RESULT OF THIS - WHEN I RESTARTED THE ENGINE I WAS ABLE TO CONTINUE. THIS WAS A NEAR MISS - MY SON AND I COULD HAVE BEEN KILLED THIS NIGHT. I WAS VERY ANGRY TO HEAR THAT THIS IS A COMMON PROBLEM WITH 2010 FORD FUSIONS BUT THERE IS NO RECALL. MY MECHANIC DIAGNOSED IT AS THE "THROTTLE BODY" AND SAID THAT FORD IS PROBABLY NOT RECALLING IT BECAUSE THERE IS SUCH A BACK ORDER ON THIS PART. IT IS EXTREMELY DANGEROUS AND THE PUBLIC NEEDS TO BE WARNED! *TR

06/08/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

I WAS DRIVING HOME WHEN THE CAR LURCHED AND THE GAS PEDAL QUIT RESPONDING. I HAD TO STOP THE CAR - THE ENGINE WAS STILL RUNNING, TURN IT OFF AND THEN RESTART IT. THIS HAPPENED IN THE MIDDLE OF AN INTERSECTION AND A LARGE TRUCK ALMOST REAR ENDED ME. IT HAPPENED AGAIN THREE TIMES ON THE WAY TO WORK ONE MORNING AND ONCE WHERE THERE WAS NO SHOULDER FOR ME TO PULL OFF ON. THIS WAS DURING MORNING RUSH HOUR. THE FORD DEALERSHIP SAYS THAT THEY DON'T KNOW WHEN THE PARTS WILL BE IN TO FIX IT, BUT PROBABLY NOT UNTIL THE MIDDLE OF JUNE - THIS LEAVES ME WITHOUT A VEHICLE. THIS MUST BE A BAD PROBLEM WHEN THERE ARE NO REPLACEMENT PARTS AVAILABLE. I WAS TOLD THIS IS NOT A COVERED REPAIR. *TR

06/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I HAD BEEN DRIVING MY 2010 FORD FUSION SEL FOR ABOUT 15 MINUTES ON THE HIGHWAY AT SPEEDS OF 65MPH WHEN SUDDENLY I LOST THE ABILITY TO ACCELERATE OR MAINTAIN SPEED. THERE WAS NO PRIOR WARNING ANYTHING WAS WRONG, AND WHEN IT HAPPENED IT WAS NOT ACCOMPANIED WITH A LOUD NOISE OR JOLT. INSTEAD, THE WRENCH LIGHT ON THE DASH ILLUMINATED AND I BEGAN SLOWING DOWN. APPLYING PRESSURE TO THE ACCELERATOR HAD NO EFFECT. I QUICKLY HAD TO NAVIGATE ACROSS THREE LANES OF TRAFFIC WHILE QUICKLY SLOWING AS I COASTED TO THE SHOULDER OF THE ROAD. AS THE CAR SLOWED BELOW 20 MPH, IT BEGAN NOTICEABLY SHAKING AND SURGING. THIS CONTINUED ONCE AT A COMPLETE STOP. I THEN SHUT THE CAR OFF AND WAITED APPROXIMATELY 10 MINUTES BEFORE TRYING TO START IT AGAIN. IT CRANKED FOR A WHILE BEFORE FINALLY CATCHING. I WAS THEN ABLE TO DRIVE NORMALLY AGAIN AND GET OFF THE HIGHWAY TO A SAFER LOCATION. SINCE THIS OCCURRENCE, I HAVE TAKEN MY CAR TO THE FORD DEALER TWICE. THE FIRST TIME THEY COULD DO NOTHING FOR ME AS "THE SERVICE ENGINE LIGHT DID NOT ILLUMINATE AND THUS NO CODE WAS REGISTERED". AS THE ISSUE CONTINUED AND INCREASED IN FREQUENCY (NOW OCCURRING AT SPEEDS AS LOW AS 20MPH AND 45MPH, AND AS QUICKLY AS 2 MINUTES AFTER LEAVING MY HOUSE), I TOOK THE CAR BACK TO THE DEALER WHERE THEY WERE ABLE TO GET IT TO REPLICATE THE ISSUE WHILE DRIVING IT. THEY DETERMINED IT WAS A BAD THROTTLE BODY. I AM NOW WAITING ON THIS PART WHICH IS CURRENTLY ON BACK ORDER. I WAS TOLD THERE ARE OVER 8,000 ORDERS AHEAD OF ME AND IT COULD BE OVER A MONTH BEFORE THE PART IS READY. AS A RESULT, I HAVE A CAR WHICH IS UNRELIABLE AND TENDS TO STALL EVERY TIME I DRIVE IT. *TR

06/08/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WAS DRIVING ON THE FREEWAY WITH CRUISE CONTROL ON AND ALL OF A SUDDEN THE CAR SHOOK AND THERE WAS A BEEP AND THEN MY WRENCH LIGHT CAME ON AND STARTED LOSING SPEED FAST. WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF AND THEN TURNED IT BACK ON. WAS ABLE TO DRIVE A FEW HUNDRED YARDS WHEN IT HAPPENED AGAINST THIS TIME THE ENGINE LIGHT CAME ON AND STAYED ON. I TOOK IT TO THE DEALER AND WITH IN 30 MINUTES TOLD ME WAS THE THROTTLE BODY INTAKE WITH AN ERROR CODE OF P2111. COULD HAVE GOTTEN BAD QUICKLY. *TR

06/07/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A LIGHT, THE VEHICLE WOULD ACCELERATE BEYOND 2 MPH. THE CONTACT FELT THE VEHICLE WAS NOT GETTING THE PROPER FLOW OF GASOLINE TO THE ENGINE. THE FIRST TIME THE FAILURE OCCURRED, THE DEALER REWIRED THE ENGINE BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE CONTACT HAD NOT TAKEN THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 60,000. *TR

06/07/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE VEHICLE STALLED/LOST POWER, WHILE MAKING A TURN AT 15-20 MPH. I TOOK IT TO DEALERSHIP TO HAVE IT CHECKED. I WAS TOLD THAT THEY COULDN'T FIND A PROBLEM. IT HAPPENED A SECOND TIME WHILE TRYING TO MERGE INTO A HIGHWAY AT ABOUT 40 MPH. I CALLED FOR A TOW TRUCK. WHILE WAITING I TRIED TO START IT AFTER 15/20 MINUTES. IT STARTED, BUT WAITED FOR TOW TRUCK SINCE I WAS AFRAID TO GET ON THE ROAD. IT WAS LOOKED AT AGAIN AT THE DEALERSHIP REPAIRSHOP AND WAS TOLD THAT THE PROBLEM COULDN'T BE FOUND, BUT THAT PERHAPS THE THROTTLE SYSTEM NEEDED TO BE CLEANED AFTER 30,000 MILES. THIS COST AROUND $250. THE PROBLEM HAPPENED A THIRD TIME AT ABOUT 10 MILES PER HOUR ON MAY 17, 2013. THIS TIME THE VEHICLE DIDN'T START AS IN THE PAST. HAD BOTH ENGINE LIGHT AND WRENCH LIGHT. HAD TO BE TOWED. THIS TIME, THE DEALERSHIP REPAIRSHOP, NORRIS FORD TECHS, SAID THAT IT WAS DEFINITELY THE THROTTLE MECHANISM AND THAT IT HAD TO BE REPLACED. IT WAS IN THE SHOP FOR THREE DAYS SINCE THEY HAD TO ORDER THE PART. DESPITE THIS MAJOR REPAIR, IT HAPPENED AGAIN TODAY, JUNE 7, 2013. I HAD THE CRUISE CONTROL SET AT 55MPH. THE CAR LOST POWER, STARTED SHAKING, AND STALLED. I'VE BEEN LUCKILY SO FAR THAT NOONE HAS HIT ME FROM THE BACK, BUT I'M VERY CONCERNED AND AFRAID THAT I DECIDED TO REPORT IT. THIS FORD FUSION PROBLEM NEEDS TO INVESTIGATED. *TR

06/07/2013
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

AT 1605 WHILE DRIVING THROUGH AN INTERSECTION, THE CAR LOST FORWARD MOTION AND STALLED. THE WRENCH LIGHT CAME ON. WHEN THE CAR WAS TURNED OFF AND BACK ON, WHICH WAS SLOW, THE WRENCH LIGHT WENT OFF. WAS ABLE TO DRIVE HOME WITHOUT FURTHER INCIDENT. THE NEXT MORNING AT 0645, DRIVING 45MPH, THE CAR AGAIN LOST POWER/FORWARD MOTION, STALLED AND WRENCH LIGHT APPEARED. WAS ABLE TO RESTART THE CAR AND DROVE DIRECTLY TO THE DEALER SERVICE DEPT. BOTH TIMES THE CAR WAS RESTARTED, THE WRENCH LIGHT DISAPPEARED. THE DEALERSHIP CANNOT REPLICATE THE PROBLEM AND CANNOT FIND AN ERROR CODE. THIS APPEARS TO BE A KNOWN ISSUE WITH THE 10-11 MODELS BASED ON FORUMS ONLINE FROM CUSTOMERS ACROSS THE US. THIS IS A MAJOR SAFETY CONCERN. I DO NOT WANT TO BE DRIVING 75MPH ON THE INTERSTATE WITH MY FAMILY AND THE CAR LOSE POWER AND GET HIT BY AN 18-WHEELER AND DIE. THE DEALER CLAIMS THEY ARE 99.9% SURE IT IS THE THROTTLE BODY, BUT WILL NOT REPLACE IT BECAUSE THEY CANNOT LOCATE AN ERROR CODE. IF THIS MANY CARS ARE HAVING THE SAME ISSUE, THEY NEED TO RECALL THIS PART AND QUICKLY! *TR

06/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND BEGAN JERKING. THE CONTACT SHUT THE ENGINE OFF AND RESTARTED THE VEHICLE. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ELECTRONIC THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. *TR

06/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY WIFE WAS DRIVING HOME FROM WORK YESTERDAY EVENING AT HIGHWAY SPEED (65MPH) WHEN THE CAR STALLED AND WRENCH ICON CAME ON. COULD NOT ACCELERATE BUT THANKFULLY ABLE TO COAST ACROSS TWO LANES ON A BUSY HIGHWAY AT RUSH HOUR TO GET TO SHOULDER! CAR WAS JERKING AS IT CAME TO A STOP. TURNED THE ENGINE OFF, WAITED A FEW MINUTES, TURNED ENGINE BACK ON AND CAR WAS OK AGAIN. UNFORTUNATELY THIS WASN'T THE FIRST TIME; THERE HAVE BEEN AT LEAST 5 OTHER INSTANCES. FIRST TIME WAS APPROX 9 MONTHS AGO (BEFORE WARRANTY WAS UP). BROUGHT THE CAR TO DEALER, THEY PLUGGED IT INTO THEIR COMPUTER AND GOT NO ERROR CODES SO "NO PROBLEM" DETECTED. NOW WARRANTY IS UP I WONDER HOW MUCH THIS IS GONNA COST!! FURTHERMORE, THE CAR BATTERY WENT DEAD COUPLE OF WEEKS AGO; THAT'S ONLY 3 AND 1/2 YEARS OLD. SEEMS ODD. *TR

06/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I WAS PULLING OUT OF MY WORK PARKING LOT, GOING LESS THAN 10MPH, AND I LOST ALL ACCELERATION IN MY CAR. I WAS ABLE TO PULL TO THE CURB, PUT IT IN PARK, SHUT IT OFF, THEN RESTART. IT STARTED HARD, AND IMMEDIATELY HAD THE "WRENCH" ICON ON. AGAIN, I HAD NO ACCELERATION. I DECIDED TO TRY ONE MORE TIME TO TRY TO DRIVE IT TO THE DEALERSHIP I BOUGHT THE CAR FROM (LESS THAN 15 MILES FROM MY WORK). IT STARTED ONCE MORE, A LITTLE EASIER, BUT STILL NOT "RIGHT." THE ENGINE LIGHT WAS ON, BUT I WAS ABLE TO PULL OUT AND START DRIVING. I MADE IT ABOUT 6-7 MILES, AND ONCE AGAIN, I LOST ALL ACCELERATION IN THE MIDDLE OF A BUSY INTERSECTION. I WAS ABLE TO PUTTER OUT OF THE INTERSECTION AT AN EXTREMELY LOW SPEED. I ONCE AGAIN PUT IT IN PARK, TURNED OFF THE ENGINE, AND TRIED ONE MORE TIME TO START MY CAR. ONCE AGAIN, IT STARTED VERY HARD, BUT IT ALLOWED ME TO DRIVE. I DROVE THE REMAINING 6-7 MILES TO THE DEALERSHIP WHILE THE ENGINE LIGHT WAS ON. THE PART, I WAS TOLD, IS ON NATIONAL BACKORDER, AND AM WITHOUT MY VEHICLE FOR 2 WEEKS. MY CAR HAS LESS THAN 57,000 MILES ON IT AND HAVE ONLY HAD IT A LITTLE OVER 2 YEARS. [BOUGHT DECEMBER 2010, INCIDENT OCCURRED JUNE 2013]. I EVEN PURCHASED THE EXTENDED WARRANTY BUT THIS PARTICULAR REPAIR IS CONVENIENTLY NOT COVERED BY IT. *TR

06/06/2013
Components: POWER TRAIN
Incident Date: 01/06/2013
Crash: No
Fire: No
Summary

MY PURCHASED MY CAR WITH 25 MILES ON IT IN 2010 AND THE FIRST TIME WAS IN 2013 JAN, WITH ABOUT 35000 MILES ON IT WHEN I WAS IN HEAVY BATON ROUGE TRAFFIC PULLING ONTO THE STREET AND MY CAR LOST POWER AND WOULD NOT ACCELERATE. THE WRENCH LIGHT APPEARED, I MANAGED TO PULL BACK OFF THE ROAD AND TURNED THE CAR OFF. AFTER LOOKING IN MY MANUAL I SAW THAT IT COULD POSSIBLE BE A THROTTLE PROBLEM. I STARTED THE CAR BACK UP AND IT DROVE NORMALLY. I HAD FORD DEALERSHIP INSPECT THE VEHICLE WHICH THEY SAID IT DIDN'T APPEAR TO HAVE ANY PROBLEM. HOWEVER I AM REGISTERING A COMPLAINT BECAUSE I THOUGHT I WAS PURCHASING A RELIABLE VEHICLE. LOSING POWER IS A VERY SERIOUS PROBLEM AND COULD CAUSE ACCIDENTS. FORD PLEASE RECALL. WHY SHOULD THE CUSTOMER BE RESPONSIBLE FOR A DEFECTIVE PART, WHY IS FORD NOT STANDING BEHIND IT QUALITY VEHICLES? *TR

06/06/2013
Components: ENGINE
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

ENGINE THROTTLE FAILURE, APPEARS TO BE A WELL KNOWN ISSUE VIA BASIC INTERNET RESEARCH. IS FORD AWARE AND SUPPOSED TO HAVE NOTIFIED OWNERS OF THIS PROBLEM? *TR

06/06/2013
Components: ENGINE
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I PURCHASED MY CAR USED ON NOVEMBER 30, 2012 WHEN THE MILEAGE WAS AROUND 29,000. FOR THE PAST SEVERAL MONTHS I HAVE NOTICED THAT MY CAR WOULD HESITATE, BUT NOT COMPLETELY STALL, WHEN GOING APPROX. 25, 35 AND 45, AND SOMETIMES EVEN WHEN I FIRST TOOK OFF. I DID NOT EXPECT TO EXPERIENCE ANY OF THE MAJOR PROBLEMS THAT I HAVE READ ABOUT AND WAS TRULY SHOCKED ONCE I HAD MY FIRST ENCOUNTER. MY FIRST INCIDENT OCCURRED ON AN INTERSTATE WHERE I WAS GOING APPROX. 70. THE CAR BEGAN SHAKING BADLY AND I PULLED OVER ON THE SIDE OF THE ROAD. THE ONLY THING I COULD COMPARE IT TO WAS HAVING A TIRE TO BLOW OUT BUT MUCH, MUCH WORSE. I CHECKED MY TIRES AND, THEN I STARTED THE CAR UP AND KEPT GOING TO MY DESTINATION. A FEW DAYS LATER IT OCCURRED AGAIN ON A RURAL ROAD WHERE I WAS GOING 55. I ONCE AGAIN STOPPED AND STARTED IT AGAIN AND MADE IT TO MY DESTINATION. THIS TRULY SCARED ME TO WHERE MY NERVES WERE FRAZZLED, AND EVERY TIME I DRIVE NOW, I'M AFRAID IT WILL HAPPEN AGAIN. I AM IN A RURAL AREA THAT IS MOUNTAINOUS AND WHERE 18-WHEELERS CONSTANTLY TRAVEL THE INTERSTATES, WHICH MAKES IT THAT MUCH MORE DANGEROUS. THERE IS DEFINITELY SOMETHING SERIOUSLY WRONG WITH THE 2010 FUSION. I JUST HOPE SOMETHING IS DONE BEFORE SOMEONE ACTUALLY HAS AN ACCIDENT AND GETS KILLED. *TR

06/05/2013
Components: POWER TRAIN
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

DRIVING HOME FROM WORK GOING ABOUT 60 MPH AND THE WRENCH LIGHT CAME ON UNEXPECTEDLY AND MY CAR STOPPED TAKING ANY GAS. THE THROTTLE STOPPED WORKING COMPLETELY AND I JUST BARELY MADE IT TO THE SHOULDER BEFORE MY CAR STOPPED COMPLETELY ON A BUSY HIGHWAY. WAS TOWED TO THE DEALERSHIP WHERE NO ONE WAS THERE TO LOOK AT IT BECAUSE IT WAS ABOUT 6PM. WENT BACK THE NEXT DAY AND WAS TOLD IT'S THE THROTTLE BODY AND IT WOULD BE ORDERED ON MONDAY. I RECEIVED A CALL MONDAY MORNING STATING THE PIECE WOULD BE IN THE NEXT EVENING AND TO DROP MY CAR OFF WEDNESDAY. I TAKE MY CAR BACK ON WEDNESDAY MORNING AND HAVE SOMEONE AT MY WORK PICK ME UP. THEY FAILED TO TELL ME THIS BEFORE LEAVING BUT THE PIECE IS ON BACK ORDER AND THEY HAVE NO IDEA WHEN IT WILL COME IN TO BE FIXED... AFTER I WAS ALREADY AT WORK! WHAT POOR CUSTOMER SERVICE! NOW I HAVE TO DRIVE A CAR THAT COULD FAIL AND STOP ACCELERATING AT ANY MOMENT BECAUSE FORD DOESN'T KNOW HOW TO TAKE CARE OF THEIR CUSTOMERS PROPERLY. THIS PART SHOULD BE RECALLED IF THIS MANY PEOPLE ARE HAVING ISSUES THAT THE PART IS ON BACK ORDER AND YOU HAVE PEOPLE DRIVING WITH VEHICLES THAT COULD JUST STOP WORKING AT ANY TIME AND ANY SPEED. IT'S COMPLETELY UNPROFESSIONAL. *TR

06/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/30/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE MALFUNCTION INDICATOR LAMP ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS RESTARTED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE WAS CONTRIBUTED TO THE ELECTRICAL THROTTLE. THE VEHICLE WAS TO BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNAVAILABLE.

06/05/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRAVELING ON EXPRESSWAY THE CAR HAD NO THROTTLE. PRESSING THE GAS PEDAL BUT NO RESPONSE. ENGINE STARTED TO MISS FIRE. WRENCH LIGHT CAME ON. PULLED OVER, SHUT CAR OFF. STARTED UP AND RAN OK . PULLED INTO AN ADVANCE AUTO THEY SCANNED NO CODES. NEXT DAY ON EXPRESSWAY AGAIN. SAME THING HAPPENED. THIS TIME ENGINE LIGHT CAME ON. TAKING BACK TO DEALER TODAY. *TR

06/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

06/05/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TRAVELING ON I-40 EAST OF NASHVILLE THE ENGINE QUIT AND THE WRENCH LIGHT CAME ON. I ALMOST GOT REAR ENDED TRYING TO GET OFF THE INTERSTATE. THIS IS THE 8TH TIME IN 14 DAYS THIS HAS HAPPENED. I TOOK THE CAR TO THE FORD DEALER AND THEY "CLEANED THE THROTTLE BODY", THE FIRST TIME IT HAPPENED 13 DAYS AGO. I LIMPED THE CAR OFF OF I-40 TO THE FORD DEALERSHIP IN MT. JULIET, TN. THEY DIAGNOSED A THROTTLE BODY FAILURE AND SAID THE CAR COMPUTER COULD NOT TELL THE POSITION OF THE THROTTLE AND SHUT THE ENGINE TO IDLE. VERY DANGEROUS, ESPECIALLY AT SPEED ON A MULTI LANE HIGHWAY. THIS IS A KNOWN ISSUE TO FORD. THIS WILL INJURE OR KILL PEOPLE SOMEDAY IF IT HAS NOT ALREADY HAPPENED. *TR

06/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/02/2013
Crash: No
Fire: No
Summary

THIS HAS BEEN A RECURRING PROBLEM FOR SOME TIME AND ON JUNE 2ND IT HAPPENED TO ME 9 TIMES DURING A 20 MILE TRIP. WHILE TRAVELING DOWN THE ROAD, DOESN'T MATTER WHAT SPEED/ACCELERATING/DECELERATING, THE WRENCH LIGHT WILL COME ON AND I WILL LOSE ALL THROTTLE CONTROL. I HAVE TO PULL TO THE SIDE OF THE ROAD AND WHEN I DO THE VEHICLE SHAKES VICIOUSLY. TURN THE CAR OFF, THEN BACK ON AND IT STARTS WITH A SLUGGISH START. THE VEHICLE WILL RUN FOR A LITTLE BIT THEN REPEAT THIS CYCLE. THE THROTTLE BODY IS THE PROBLEM AND IT IS ON NATIONAL BACKORDER! THIS NEEDS TO BE A RECALL IMMEDIATELY BECAUSE I CAN EASILY SEE SOMEONE MAKING A LEFT TURN LOOSE THE THROTTLE AND GET HIT BY ON ONCOMING VEHICLE. *TR

06/04/2013
Components: ENGINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WAS DRIVING MY 2010 FORD FUSION TO DROP CHILD OFF AT SCHOOL. CAR STARTED LUNGING FORWARD AND THEN WANTING TO DIE. FINALLY GOT IT INTO A PARKING SPACE AFTER SEVERAL RESTARTS AND DIES. TOWED TO FORD DEALER, SAID IT WAS A MASS AIR FLOW SENSOR. COST $404.05. TWO DAYS LATER, DIED IN VERY BUSY INTERSECTION. TOWED AGAIN. NOW IT IS THE THROTTLE BODY. WAS TOLD, LIKE EVERYONE ELSE, THAT PART IS ON NATIONAL BACK ORDER. 1200 JUST MADE AND SENT TO PACKAGING CO. MAY OR MAY NOT GET ONE OF THE PARTS. THIS SHOULD BE A RECALL ISSUE. I COULD HAVE BEEN HURT VERY BADLY IN THIS INTERSECTION AND DEPENDING ON WHERE ONE IS WHEN THIS HAPPENS, THEY COULD END UP GETTING HIT HARD ENOUGH THAT IT MAY KILL THEM. *TR

06/04/2013
Components: POWER TRAIN
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

VEHICLE HAD NO THROTTLE RESPONSE, AND HAD TO COAST TO A STOP. INCIDENT HAPPENED MANY TIMES PRIOR TO THE DATE SHOWN, BUT DID NOT HAVE SPECIFIC DATE AND MILEAGE. IN CONDUCTING WEB RESEARCH, THE PROBLEM IS ENDEMIC WITH MANY FORD PRODUCTION YEARS AND MODELS, AND FORD HAS THUS FAR REFUSED TO ISSUE A RECALL, OR TO PROVIDE ANY OUT-OF-WARRANTY RELIEF. ACCORDING TO MY RESEARCH, THE PART INVOLVED IS A "THROTTLE BODY," AND THERE HAVE BEEN AT LEAST 9,000 COMPLAINTS ABOUT THIS ISSUE. THIS IS AN EXTREMELY DANGEROUS SITUATION SINCE THE CAR RANDOMLY STOPS, AND THE ONLY KNOWN REMEDY IS TO STOP THE CAR, WAIT A TIME, AND THEN RESTART IT. TO THE BEST I CAN FIND OUT, THE THROTTLE BODY IS PART OF THE POWER TRAIN, WHICH IS WHY THAT DESCRIPTION WAS CHOSEN'. *TR

06/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

I WAS DRIVING DOWN THE ROAD AT 45 MPH AND THE ENGINE STALLED. IT WAS VERY DANGEROUS BUT I DID NOT GET INTO AN ACCIDENT. I WAITED A FEW MINUTES AND STARTED THE CAR BACK UP AND IT WORKED FINE FOR ABOUT TWO MILES AND DID THE SAME THING AGAIN. I FOUND OUT THROUGH FORD THAT IT WAS THE THROTTLE BODY AND EVEN THE DEALERSHIP ADMITTED IT WAS BECOMING A BIG PROBLEM. THE PART IS BACK ORDERED FOR A MONTH AND IT WAS NOT COVERED UNDER WARRANTY. FORD SHOULD ADMIT THE PROBLEM AND RECALL THE PART BEFORE SOMEONE GETS REALLY HURT. *TR

06/04/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/30/2013
Crash: No
Fire: No
Summary

DRIVING APPROXIMATELY 35 MPH WHILE CHANGING LANES AND CAR LOST POWER; WRENCH INDICATOR DID APPEAR. THIRD INSTANCE OF THIS HAPPENING - FIRST TWO INCIDENTS OCCURRED IN FIRST YEAR OF OWNING VEHICLE; WRENCH INDICATOR DID NOT APPEAR IN THESE OCCURRENCES. VEHICLE CURRENTLY BEING SERVICED FOR THIS PROBLEM AS WELL AS RECURRING LAG IN ACCELERATION. THIS VEHICLE HAS ALSO BEEN SERVICED IN THE PAST FOR THE AFOREMENTIONED ISSUES AS WELL AS: JERK AND CLUNK WHEN REVERSING, UNEXPECTED REV IN RPMS, AND SLIPPING WHEN GEARS CHANGE. THIS IS A FUSION WITH THE 6F35 AUTOMATIC TRANSMISSION. AS USUAL, DEALER HAS SAID IF THE CODE DOESN'T REGISTER OR IF THEY CAN'T RECREATE THE ISSUE WHEN OUT FOR A TEST DRIVE THEN THEY WILL HAVE TO NOTE IT AS NO PROBLEM FOUND. *TR

06/04/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2012
Crash: No
Fire: No
Summary

VEHICLE CONSISTENTLY STALLS AND HAS TROUBLE RESTARTING IMMEDIATETLY AFTER FUELING. PROBLEM IS ONLY IMMEDIATELY AFTER FUELING. ONCE VEHICLE STARTS, PROBLEM DOES NOT HAPPEN AGAIN UNTIL AFTER FUELING. *TR

06/04/2013
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

THROTTLE BODY WENT OUT ON 2010 FORD FUSION. THROTTLE BODY WAS UNRESPONSIVE AND CAR SHOOK VIOLENTLY. *TR

06/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 37 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 5,760. *TR

06/04/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

6-1-13,2010 FORD FUSION WITH 4 CYL. APPROXIMATELY 35 MPH, CAR BEGAN TO SHUDDER, WOULD NOT ACCELERATE THEN CUT OUT. WRENCH LIGHT CAME ON. COASTED TO SIDE OF ROAD AND PULLED OFF. TRIED TO RESTART CAR, RESTARTED ON SECOND TRY. RAN FINE THE 20 MILES BACK HOME. SAME THING OCCURRED ON 6-4-13. *TR

06/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/07/2013
Crash: No
Fire: No
Summary

GOING OVER 50 MILES AN HOUR CAR CUT OFF ON HIGHWAY LIKELY DID NOT GET KILLED BY THE CAR BEHIND ME. TURNED OFF THEN IT RESTARTED. NOW DOES IT ALL THE TIME. I TOOK IT TO THE DEALER AND THEY ARE SAYING IT IS A THROTTLE BODY AND I DO HAVE AN EXTENDED WARRANTY BUT THEY WILL NOT COVER THIS. NO ONE HAS THIS PART SHORTAGE. *TR

06/03/2013
Components: STEERING
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

AFTER HAVING STEERING RACK REPLACED AT A COST OF $2000, I HAD DRIVEN A TOTAL OF AROUND ABOUT 350-400, APPROX. 3 DAYS AFTER HAVING GOTTEN THE CAR BACK AND I GOT THE SAME WARNING SERVICE POWER STEERING, SERVICE ADVANCETRAC. I PARKED THE CAR IMMEDIATELY. AS SOON AS IT WAS TURNED BACK ON, THE POWER STEERING WAS GONE COMPLETELY. HAD TO HAVE IT TOWED BACK TO THE DEALERSHIP. I THEN HAD TO RENT A CAR FOR ANOTHER WEEK WHILE ANOTHER STEERING RACK WAS PUT IN. THE SERVICE MANAGER AT MY DEALERSHIP SAID THAT AN ENGINEER AT FORD TOLD HIM THAT IT WAS A FAULTY COMPONENT IN THE STEERING RACK FOR THIS MODEL CAR. (STILL NO RECALL?) I GOT MY CAR BACK AFTER ANOTHER WEEK AND DROVE FOR ABOUT 250 MILES IN A TOTAL OF 4 DAYS WHEN THE WARNING LIGHT CAME BACK ON. I HAD TO HAVE IT TOWED AGAIN. ALL IN ALL, I HAVE OVER 3000 INVESTED IN THIS REPAIR. HAVE HAD MY CAR TOWED 3 TIMES IN 3 WEEKS. I AM SCARED TO PUT MY TODDLER IN THIS CAR. *TR

06/03/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2013
Crash: No
Fire: No
Summary

VEHICLE CUT OFF AFTER IT REACHED 50 MPH AND WOULD START BACK AFTER SEVERAL MINUTES OFF. *TR

06/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG8AR******
Summary

DRIVING 45 MILES PER HOUR, WHEN CAR JUST STARTED SHAKING THEN STOPPED, GLIDED OVER TO BREAKDOWN LANE. CAR STARTED AGAIN AFTER A MINUTE OR SO WENT ON OUR WAY. NEXT DAY CAR STOPPED AGAIN, TWICE. TOOK IT INTO FORD DEALERSHIP. THEY SAID IT WAS THE THROTTLE BODY AND IS ON BACK ORDER BUT WE CAN CLEAN IT, THEY DID AND CHARGED $250 FOR SERVICE. WELL IT IS HAPPENING AGAIN AND AGAIN. WE BOUGHT THIS CAR BRAND NEW IN 2010 FOR OUR RETIREMENT CAR, IT HAS ONLY 38000 MILES. WE ARE AFRAID TO TAKE LONG TRIPS, SO WE ARE STUCK TO HOME WITH ONLY GROCERY STORE AND OTHER RUNS. WHAT A RETIREMENT!!!!!!!!! WE TRADED IN A 2003 CROWN VICTORIA, FORD OF COURSE. MY FIRST CAR WAS A 1962, GALAXIE 500 AND HAVE HAD FORDS EVER SINCE, CAN SEND YOU PICTURES OF ALL OUR FORDS. NEVER HAD A FORD WITH A PROBLEM, EVER, TALK ABOUT SCARY, WE ARE IN OUT UPPER 60S AND DRIVING THIS CAR IS SO REALLY SCARY. WE DO NOT NEED TO HAVE OR CAUSE AN ACCIDENT. IT KEEPS HAPPENING, SAD FOR US. *TR

06/03/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

THE WRENCH ICON LIT ON THE DASHBOARD WHILE DRIVING ON THE INTERSTATE. VEHICLE IMMEDIATELY LOST POWER AND HAD TO BE QUICKLY DRIVEN TO THE SHOULDER OF THE ROAD. CAR COULD NOT BE DRIVEN FURTHER. VEHICLE TOWED TO NEAREST FORD DEALERSHIP. DEALERSHIP ADVISED ME THROTTLE BODY HAD FAILED. VEHICLE AT DEALERSHIP FOR OVER 2 WEEKS, AND COST 900 DOLLARS. NOT COVERED BY WARRANTY SINCE VEHICLE WAS JUST BEYOND 60,000 MILE WARRANTY. *TR

06/03/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/23/2013
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE INTERSTATE AND MY CAR STARTED TO SLOW DOWN AND I COULDN'T ACCELERATE. PULLED OVER AND RESTARTED THE CAR AND IT DROVE IT HOME. THE NEXT DAY THE SAME THING HAPPENED AS I WAS PULLED OUT OF THE DRIVEWAY BUT CUTTING IT OFF AND BACK ON NO LONGER FIXED THE PROBLEM. IT IS CURRENTLY AT A FORD DEALERSHIP THE THROTTLE BODY IS HAVING TO BE REPLACED. THE PART IS ON NATIONAL BACKORDER. SO I DEFINITELY THINK THIS IS A SERIOUS PROBLEM THAT SHOULD BE RECALLED SO EVERYONE KNOWS TO HAVE IT FIXED. AND WE SHOULDN'T HAVE TO PAY HUNDREDS OF DOLLARS TO HAVE SOMETHING FIXED THAT WAS FAULTY TO BEGIN WITH. *TR

06/02/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2013
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING HER 2010 FORD FUSION SEL AWD AT ABOUT 30 MPH. THE CAR SUDDENLY LOST ACCELERATION AND THE YELLOW WRENCH APPEARED ALONG WITH THE CHECK ENGINE LIGHT. SHE TURNED THE CAR OFF AND RESTARTED IT. THE SYMPTOMS DISAPPEARED AND THE CAR RAN NORMALLY. HOWEVER, WITHIN A FEW MILES IT HAPPENED AGAIN. I CHECKED THE DTC WITH MY SCANNER AND GOT BOTH P2111 AND P2112. BOTH ARE RELATED TO THE THROTTLE BODY. FORD IS BACK ORDERED ON THIS PART AND THE CAR IS NOT DRIVE ABLE WITHOUT IT. IF THE PROBLEM HAD HAPPENED AT A HIGHER RATE OF SPEED OR IN TRAFFIC, IT WOULD HAVE BEEN A DANGEROUS SITUATION. *TR

06/02/2013
Components: ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

AFTER STARTING THE VEHICLE AND BEGINNING TO ACCELERATE, AT APPROXIMATELY 20 MILES PER HOUR THE ENGINE LOST RPM, WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND CAUSED THE CAR TO STALL. AN ENGINE WARNING LIGHT CAME ON. REPEATED RESTARTS OF THE ENGINE MET WITH LOW RPM AND SURGING ENGINE CONDITIONS WHICH WOULD NOT "SETTLE DOWN" BEFORE THE ENGINE STALLED AGAIN. AFTER LEAVING THE ENGINE OFF FOR ABOUT 30 MINUTES, I WAS FINALLY ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CAUTIOUSLY DRIVE IT TO THE LOCAL FORD DEALERSHIP (FOR DIAGNOSTIC TESTING AND REPAIR THE NEXT BUSINESS DAY - TOMORROW, JUNE 3RD). THIS IS THE SECOND OCCURRENCE OF THIS PROBLEM WHICH PREVIOUSLY OCCURRED ON FEBRUARY 19, 2013. [SEE NHTSA ODI REFERENCE NUMBER 10500133]. *TR

05/31/2013
Components: STRUCTURE
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

FRONT DRIVER SIDE INTERIOR DOOR HANDLE FRACTURED WHILE OPENING CAR DOOR IN USUAL MANNER. DOOR WILL NO LONGER OPEN USING HANDLE, NOR WILL DOOR LOCK USING EITHER HANDLE OR KEYRING REMOTE. *TR

05/31/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/11/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR LOSS ALL POWER AND THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH AN ILLUMINATION OF THE WRENCH SYMBOL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE OCCURRED NINE TIMES AT VARIOUS SPEEDS WHILE TRYING TO GET HOME. THE CHECK ENGINE LIGHT CAME ON REMAINED ON ONCE WE ARRIVED HOME. CAR HAS BEEN AT FORD DEALER FOR TWO WEEKS NOW WAITING ON A FUEL BODY THROTTLE WHICH IS APPARENTLY ON BACK ORDER NATIONWIDE. WHY THERE IS NOT A RECALL ON THIS VERY DANGEROUS MECHANICAL ISSUE IS BEYOND ME! *TR

05/30/2013
Components: ENGINE
Incident Date: 04/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

DATE OF INCIDENT OR CRASH WAS 4/18/2013, NOT ON APRIL 18, 2012 AS WAS PREVIOUSLY STATED... *TR

05/30/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

WHILE DRIVING DOWN THE HIGHWAY AT 50 MPH IN MY 2010 FORD FUSION, THE ENGINE SHUT DOWN AND I WAS UNABLE TO GET THE ENGINE TO DO ANYTHING BUT REMAIN AT IDLE, I COASTED TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF AND THEN RESTARTED IT. I MANAGED TO GET BACK HOME. I TOOK THE CAR TO A FORD GARAGE AND THEY DETERMINED THAT THE THROTTLE BODY WAS BAD. THEY HAVE ORDERED A NEW THROTTLE BODY SO THEY CAN MAKE THE REPAIR. *TR

05/30/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

I WAS DRIVING AROUND 45 MPH AND THE CAR JUST SHUT DOWN. I WAS ABLE TO PULL OVER AND AFTER A FEW MOMENTS I WAS ABLE TO START THE CAR AGAIN. THE FOLLOWING SATURDAY I WAS DRIVING AROUND 35 MPH AND THE SAME THING HAPPENED. FORTUNATELY, I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I READ ONLINE THAT THIS IS HAPPENING TO OTHER FUSION OWNERS. I BELIEVE THERE'S A PROBLEM WITH THE THROTTLE BODY GETTING STUCK. *TR

05/29/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 09/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY WIFE WAS DRIVING WITH MY NIECE AT APPROXIMATELY 45 MPH, WHEN THE VEHICLE LOST POWER AND STARTED TO SPIT AND SPUTTER, THEN THE "WRENCH" LIGHT ILLUMINATED AS WELL AS THE CHECK ENGINE LIGHT. LUCKILY SHE WAS ABLE TO PULL OFF THE ROAD WITH NO HARM OR DAMAGE, WHEN I CHECKED FOR A DTC IT POINTED TO THE THROTTLE BODY, $200 DOLLARS FOR THE PART, FORD SHOULD HAVE REPLACED THIS FOR ME, ESPECIALLY SINCE THERE IS A TSB FOR THIS ISSUE. *TR

05/29/2013
Components: POWER TRAIN
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE TRANSMISSION BEGAN TO VIBRATE EXCESSIVELY IN A JERKING MOTION WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE WARNING ICON REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE RECURRED TEN TIMES WHILE THE CONTACT TRAVELED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,650.

05/29/2013
Components: ENGINE
Incident Date: 04/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

MY 2010 FORD FUSION HAS BECOME A DEATH TRAP.. THE CAR WILL STALL OUT WITHOUT WARNING, WHETHER ON THE HIGHWAY OR A STREET.. THIS STARTED HAPPENING IN AUGUST 2012. I JUST BOUGHT THE CAR IN JUNE OF 2012, AND IT RAN FINE UNTIL JULY 2012.. THAT'S WHEN I WOULD BE RIDING DOWN THE STREET AND THE CAR WOULD STALL AND SPUTTER, WRENCH LIGHT WOULD COME ON AND THERE WOULD BE NO POWER TO THE CAR, NO WAY TO ACCELERATE AT ALL..AFTER HAVING IT TOWED TO THE DEALER.. THEY REPLACED THE BATTERY WHICH WASN'T BAD AND CLEANED THE MASS AIRFLOW FOR $416.. THIS DID NOT FIX THE PROBLEM..NOW THE WORST THING HAPPENED, MY DAUGHTER WAS IN A ACCIDENT THAT CAUSED OVER $6000 IN DAMAGE AND FORD REFUSES TO RECALL THESE CARS... THEY ARE VERY DANGEROUS AND THE THROTTLE BODY NEEDS REPLACING ACCORDING TO MY RESEARCH.. PARTS ARE ON BACK ORDER , SO THAT SHOULD BE A REASON FOR A RECALL BEFORE SOMEBODY GETS KILLED!!! I HAVE CONTACTED FORD TO GET SOME JUSTICE ON THIS ISSUE. *TR

05/29/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

MY FORD FUSION DISPLAYED A WRENCH ICON ON THE DASH AND LOST POWER ON THE GARDEN STATE PARKWAY. THERE WAS NO SHOULDER FOR ME TO PULL OVER TO, AND I HAD TO COAST UNTIL THERE WAS A PATCH OF DIRT TO PULL INTO. TERRIFYING TO SAY THE LEAST. TOOK IT TO OUR LOCAL FORD DEALERSHIP (WHERE IT IS NOW), AND WE WERE TOLD THERE IS A BACKORDER OF 6800 THROTTLE BODIES, MEANING WE WOULD HAVE TO RENT A VEHICLE UNTIL OURS WAS REPAIRED. FORD SHOULD BE PAYING FOR THIS RENTAL CAR. I HAVE RESEARCHED THIS PROBLEM, AND IT APPEARS TO BE RAMPANT. THIS SHOULD BE A RECALL AND REPAIRED AT FORD'S COST. *TR

05/29/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

WHILE TRAVELING AT HIGHWAY SPEED, THE CAR SUDDENLY LOST THROTTLE CONTROL AND THUS POWER TO THE DRIVE TRAIN. THIS REQUIRED ME TO COAST TO A STOP ALONG THE SHOULDER OF THE INTERSTATE. AFTER GETTING THE VEHICLE TO THE FORD DEALER FOR SERVICE, I WAS INFORMED THAT THE PROBLEM IS WITH THE "THROTTLE BODY". THEY ALSO INDICATED THAT THERE ARE SO MANY FORD FUSIONS CURRENTLY WITH THIS SAME PROBLEM THAT THROTTLE BODY PARTS ARE ON BACKORDER FOR UP TO 2 MONTHS. AND UNFORTUNATELY THE VEHICLE IS UNSAFE TO OPERATE IN ITS CURRENT STATE. I THINK THIS SHOULD WARRANT A RECALL, SINCE IT CAN (AND DID) RESULT IN UNSAFE EVENT FOR THE DRIVER. *TR

05/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

MY WIFE WAS DRIVING ON THE MAIN MAJOR HIGHWAY TWO WEEKS AGO AROUND 45 MILES PER HOUR. THE CAR LOST ALL ACCELERATION. SHE HAD TO DODGE MOVING TRAFFIC TO PULL OVER WITH NO POWER. AFTER SHE SHUT THE CAR OFF IT STARTED AGAIN WITHOUT ISSUES. YESTERDAY I WAS DRIVING ABOUT 40 AND ALSO LOST ACCELERATION BUT STILL HAD POWER, IT WAS WEIRED THE CAR WAS STILL ON, BUT THE YELLOW "WRENCH LIGHT" CAME ON INDICATING IT WAS A THROTTLE CONTROL TRANSMISSION PROBLEM! I PULLED OVER PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR WITH OUT A PROBLEM. ITS ONLY 2010 FUSION SO WE SHOULDN'T BE HAVING THIS ISSUE... IN THESE TWO INCIDENTS AN EXPERIENCED DRIVER WAS BEHIND THE WHEEL MY SON HAS STARTED DRIVING AND THIS IS A RECEIPT FOR DISASTER OR WORSE! FROM WHAT THE FORD DEALER MENTIONED IT COULD BE THE THROTTLE BODY PROBLEM AND IT'S NOT COVERED UNDER WARRANTY. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPAINTS I HAVE READ BEFORE SOMEONE ISN'T SO LUCKY IN TRAFFIC. "FORD MOTOR COMPANY", LETS NOT WAIT FOR SERIOUS INJURY OR DEATH TO ADDRESS THIS ISSUE! RECALL ACTIONS NEED TO BE TAKEN ASAP "BEFORE" A SERIOUS INCIDENT ! *TR

05/29/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/29/2013
Crash: No
Fire: No
Summary

THIS MORNING MY WIFE TOLD ME HER CAR WOULD NOT ACCELERATE AND HAD ACTED LIKE IT WAS OUT OF GAS. SHE SAID WHEN SHE STOPPED AND TURNED THE CAR OFF AND THEN RESTARTED THE CAR IT WORKED FINE FOR A FEW MILES. I DECIDED TO TAKE IT TO MY MECHANIC. ON THE WAY THERE THE CAR WOULD GET UP TO AROUND 40 TO 45 AND THEN SEEM TO LOOSE POWER. WHEN I WOULD PULL OVER THE CAR WOULD BEGIN TO SHAKE. I HAD TO TURN THE CAR OFF AND WAIT A COUPLE OF MINUTES AND THEN RESTART IT AND IT WOULD BE FINE FOR A WHILE. FINALLY MADE IT TO THE MECHANIC AND AFTER BEING CHECKED IT TURNED OUT TO BE THE THROTTLE BODY. THE MECHANIC SAID THEY CALLED FOR THE PARTS AND THERE WERE OVER 4,000 ON BACK ORDER. THERE WERE ABLE TO FIND ONE AND HOPEFULLY IT WILL ARRIVE IN A DAY OR SO. WITH THAT MANY ON BACK ORDER AND ALL THE COMMENTS HERE YOU WOULD THINK THIS WOULD BE A RECALL ITEM. I CAN'T IMAGINE WHAT COULD HAPPEN IF YOU WERE IN HEAVY TRAFFIC AND THIS HAPPENED. IT IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. *TR

05/29/2013
Components: POWER TRAIN
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

WHILE IN HEAVY RUSH-HOUR TRAFFIC ON INTERSTATE 64W NEAR THE 121 MILE MARKER IN INDIANA, THE VEHICLE LOST POWER ABRUPTLY, STARTED TO RUN ROUGHLY AND WOULD NOT RESPOND TO THROTTLE INPUT. THE WRENCH LIGHT APPEARED ON THE INSTRUMENT CLUSTER AND RPMS WERE UNSTEADY, CYCLING ERRATICALLY BETWEEN 800-1,100 RPM. THIS STRETCH OF INTERSTATE IS A THREE-LANE, LONG UPHILL GRADE AND THE INCIDENT OCCURRED GOING UP THIS GRADE. I TURNED ON MY EMERGENCY FLASHERS, ROLLED MY WINDOW DOWN TO SIGNAL BY HAND TO OTHER DRIVERS MY INTENT AND BARELY MADE IT ACROSS THE LANES OF TRAFFIC INTO THE EMERGENCY LANE WITHOUT CAUSING AN ACCIDENT. MANY OTHER DRIVERS NEEDED TO SWERVE OR BRAKE HARD TO AVOID ME DUE TO THE RAPID DECELERATION. THE SHUDDERING CONTINUED WHETHER THE VEHICLE GEAR SELECTOR WAS IN PARK, NEUTRAL, OR DRIVE. I TRIED TO CONTINUE DRIVING ON IN THE EMERGENCY LANE TO THE NEXT EXIT BUT ON THAT UPHILL GRADE THE VEHICLE WAS ONLY CAPABLE OF 2-3MPH. I DECIDED THAT I SHOULD STOP JUST SHORT OF AN EMERGENCY LANE NARROWING. AFTER TURNING THE VEHICLE ON AND OFF THREE TIMES TRYING UNSUCCESSFULLY TO REMEDY THE SITUATION, I TURNED THE VEHICLE OFF, OPENED THE HOOD, AND CALLED FOR ASSISTANCE. AFTER ABOUT 10 MINUTES, I STARTED THE CAR AGAIN AND THE PROBLEM WAS NO LONGER PRESENT. I DROVE THE VEHICLE TO THE REPAIR SHOP AND I AM CURRENTLY AWAITING THEIR DIAGNOSIS. THIS WAS A SERIOUS SITUATION AND LUCKILY THERE WERE NO ACCIDENTS AND NO ONE WAS INJURED. *TR

05/28/2013
Components: ENGINE
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. *TR

05/28/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I WAS DRIVING ON FRIDAY, MAY 24, 2013 ON INTERSTATE 4 IN ORLANDO, FLORIDA. I WAS DRIVING ABOUT 55-60 MPH AND MY 2010 FORD FUSION STARTED TO STALL AND SPUTTER. THIS IS AN EXTREMLY BUSY INTERSTATE AS IT RUNS THROUGH DOWNTOWN, ORLANDO IS THE MAIN ROUTE TO WALT DISNEY WORLD AND TAMPA, FL. THE WRENCH LIGHT CAME ON AND I SOMEHOW MANAGED TO PULL OFF THE SIDE OF THE ROAD THROUGH 4 LANES OF TRAFFIC WITHOUT CAUSING AN ACCIDENT. I TURNED THE CAR OFF AND WAITED A MINUTE AND STARTED IT BACK UP. I WAS ABLE TO DRIVE AWAY WITH NO PROBLEMS. THIS IS THE 4TH TIME IT HAS HAPPENED IN THE PAST FEW WEEKS. I HAD THE EXACT SAME THING HAPPEN LAST YEAR AND HAD IT REPAIRED COSTING ME AROUND 800.00 WHICH I DID NOT HAVE AT THE TIME. THE CAR WAS FINE AND NOW HERE I AM A YEAR LATER WITH THE EXACT PROBLEM, THE CAR IS OUT OF WARRENTY AND I CANNOT AFFORD THIS AGAIN. SOMETHING NEEDS TO BE DONE WITH THIS PART BEFORE SOMEONE DIES. I WAS LUCKY, THOUSANDS OF CARS TRAVELING AT A HIGH RATE OF SPEED TRAVEL THIS INTERSTATE. I WILL BE FILING A COMPLAINT WITH THE BBB AGAINST FOR TO HAVE THE REPAIRS COMPLETED AGAIN. THEY SHOULD ISSUE A RECALL ON THIS PART SO THAT OTHERS DO NOT HAVE TO WORRY ABOUT THIS. I HAVE FOUND THAT FOR SOME REASON IT IS INEVITABLE TO HAPPEN WITH THIS VEHICLE. I HOPE THAT SOMEONE SOMEWHERE CAN GET THIS TAKE CARE OF. *TR

05/28/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

FIRST INCIDENT WAS SEPTEMBER 23, 2012. WAS DRIVING AT ABOUT 45 MPH AND MY 2010 FORD FUSION LOST POWER AND THE WRENCH LIGHT CAME ON. CAR WOULD NOT ACCELERATE WHEN PEDDLE WAS PUSHED AND WAS SHAKING AS I PULLED OVER. I WAS ABLE TO PULL OVER AND GET THE CAR RESTARTED AND DRIVE HOME. A FEW DAYS LATER THE CAR WOULD NOT START AND FORD DEALERSHIP REPLACED THE BATTERY AND SAID THAT MOST LIKELY CAUSED THE VEHICLE TO LOSE POWER. I TOOK THEIR WORD FOR IT. MAY 27 2013, 8 MONTHS LATER THE CAR IS LOSING POWER AGAIN. HAPPENED ONCE ON THE 27TH AND 4 TIMES ON THE 28TH AS I ATTEMPTED TO GO TO WORK AND AS I DROVE IT TO THE DEALER TO DIAGNOSE. CAR IS AT DEALERS NOW WAITING FOR THEIR DIAGNOSIS. *TR

05/28/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS ON THE FREEWAY WHEN THE 2010 FORD FUSION LOST POWER, BEGAN TO SHUDDER AND THE WRENCH LIGHT ILLUMINATED ON THE INSTRUMENT CLUSTER. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD BEFORE THE VEHICLE DIED. I HAD THE VEHICLE TOWED TO A FORD DEALER AND THEY DIAGNOSED THE PROBLEM AS A BAD THROTTLE BODY. AFTER DOING SOME VERY BASIC RESEARCH ON THE INTERNET I FOUND THAT THIS IS A HUGE PROBLEM AND IT ISN'T BE COVERED UNDER A RECALL OR THE POWERTRAIN WARRANTY. I THINK THAT FORD SHOULD BE, AT LEAST, HELPING CONSUMERS COVER THE COST OF THIS REPLACEMENT. *TR

05/28/2013
Components: ENGINE
Incident Date: 05/27/2013
Crash: No
Fire: No
Summary

VEHICLE SUDDENLY STALLS AND THERE IS NO POWER. WRENCH SYMBOL APPEARS. ARE ABLE TO RESTART VEHICLE. DON'T KNOW WHEN IT'S GOING TO HAPPEN!!!! VEHICLE IS ALWAYS WARMED UP NEVER HAPPENS WHEN JUST STARTING OUT! WAS THE THROTTLE BODY.... *TR

05/28/2013
Components: ENGINE
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

AT APPROXIMATELY 65 MPH, THE VEHICLE LOST ALL FORWARD POWER AND ENGINE BEGAN RUNNING ROUGH. I HAD TO PULL INTO THE GRASSY MEDIAN OF A MAJOR INTERSTATE WITH TRAFFIC ALL AROUND AND MY WIFE AND 2 YEAR OLD DAUGHTER IN THE VEHICLE. AFTER SHUTTING OFF THE ENGINE FOR A FEW SECONDS, I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE TO THE CLOSEST EXIT. AFTER EXITING THE INTERSTATE, THE VEHICLE EXPERIENCED THE SAME PROBLEM. I WAS AGAIN ABLE TO STOP AND RESTART THE ENGINE AND CONTINUE TO THE LOCAL DEALERSHIP WHERE I WAS INFORMED THAT THIS IS A COMMON PROBLEM WITH 2010 FUSIONS. THE PROBLEM IS SO COMMON THAT THE PART TO REPAIR THE VEHICLE IS ON BACK ORDER AND IT MAY BE BETWEEN 2 WEEKS AND 2 MONTHS BEFORE THE PART WILL BE AVAILABLE TO REPAIR MY VEHICLE. THIS IS APPROXIMATELY THE FIFTH TIME THAT THIS TYPE INCIDENT HAS OCCURRED WITH THIS VEHICLE. *TR

05/28/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I WAS DRIVING ON A MAJOR HIGHWAY IN TOWN GOING ABOUT 45 MILES PER HOUR. THE CAR STARTED SHAKING VIOLENTLY AND I COULD NOT ACCELERATE. I HAD TO DODGE MOVING TRAFFIC WHILE MY CAR SHUT DOWN. I HAD TO PUT THE CAR IN PARK, TURN OFF THE IGNITION, AND RESTART THE CAR. A YELLOW WRENCH LIGHT CAME ON WHILE THE CAR WAS SHAKING. I WAS ABLE TO AVOID GETTING INTO AN ACCIDENT, HOWEVER I WAS FEARFUL FOR MY LIFE. THERE NEEDS TO BE A RECALL, ESPECIALLY WITH THE NUMBER OF COMPLAINTS I HAVE READ. IT IS BEYOND ME HOW THIS IS NOT UNDER WARRANTY, CONSIDERING MY CAR IS LESS THAN 5 YEARS OLD AND DOESN'T EVEN HAVE 40K MILES ON IT. AFTER A TOW TO THE LOCAL FORD DEALERSHIP, I WAS TOLD (4 DAYS LATER) THAT IT WAS THE THROTTLE BODY AND IT'S NOT COVERED UNDER WARRANTY. *TR

05/27/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

DRIVING AT 70 MPH, LOST POWER, CHECK ENGINE LIGHT CAME ON AND THE WRENCH ICON ON DASH ALSO LIT UP. COASTED TO STOP AND IT RAN VERY ROUGH BUT WOULDN'T MOVE. IF YOU TURNED IT OFF AND RESTARTED IT, IT WOULD RUN FOR A COUPLE OF MILES AND THEN IT WOULD HAPPEN AGAIN. DIAGNOSTIC CODE 2111 SHOWED MEANING THROTTLE BODY MALFUNCTION. THE FORD DEALER,[XXX] (TAMPA) REPORTED THAT FORD IS HAVING WIDESPREAD THROTTLE BODY MALFUNCTIONS ON THE 2010, 2011 AND 2012 2.5 LITER CARS. THEY DIDN'T HAVE THE PART IN STOCK AND THEY TOLD ME IT WAS ON BACK ORDER AND THEY DIDN'T KNOW WHEN TO EXPECT IT. THEY SAID FORD HAS ORDERED IT'S SUPPLIER TO MAKE AT LEAST 1,000 REPLACEMENT THROTTLE BODIES TO ADDRESS THIS PROBLEM APPARENTLY FOR CARS STILL UNDER WARRANTY.. I'M READING THAT THE FORD ESCAPES ARE HAVING THIS TYPE OF PROBLEM. TOO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/27/2013
Components: POWER TRAIN
Incident Date: 05/21/2013
Crash: No
Fire: No
Summary

DRIVING AT APPROXIMATELY 50 MILES/HR WHEN THE CAR STARTED TO HESITATE, THEN NO ACCELERATION AND THE WRENCH LIGHT CAME ON. IMMEDIATELY TURNED ON MY FLASHERS AND PULLED THE CAR TO THE SIDE OF THE ROAD. AFTER TURNING OFF THE CAR AND SITTING THERE FOR ABOUT 5 MINUTES I WAS ABLE TO GET THE CAR SAFELY OFF THE ROAD. *TR

05/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG3AR******
Summary

AT HIGHWAY SPEED THE VEHICLE LOSSES ALL POWER CHECK ENGINE AND WRENCH LIGHT COMES ON. DEALER CLAIMS IT IS A ON GOING ISSUE WITH THE THROTTLE BODY ASSEMBLY. IT MUST BE A WIDE SPREAD PROBLEM SINCE THE PARTS ARE BACK ORDERED FOR WEEKS. I HOPE SOMEONE DOES NOT GET KILLED BEFORE THEY ADMIT IT IS A SAFETY PROBLEM. *TR

05/26/2013
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 05/25/2013
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME THIS HAS HAPPENED. WE WERE DRIVING ON THE FREEWAY AT ABOUT 65 MPH WITH CRUISE CONTROL ON BUT NOT SET (ICON WAS YELLOW AND NOT GREEN). WE CHANGED LANES AND HIT A ROUGH PLACE IN THE ROAD, PERHAPS A SLIGHT POTHOLE ON THE FREEWAY. SUDDENLY THE CHIME WAS HEARD AND THE MESSAGE SERVICE ADVANCE TRAC, THEN SERVICE POWER STEERING NOW. THE SLIDE ICON ALSO APPEARED. WE DID NOT SLOW DOWN AND DROVE AT LEAST A HALF HOUR AT HIGHWAY SPEED. WE STOPPED AND PARKED THE CAR AT WALMART. WHEN THE CAR WAS RESTARTED, NO POWER STEERING AT ALL. MY GENTLEMAN FRIEND IS A FARMER. HE DROVE THE CAR HOME WITHOUT THE POWER STEERING, FOUGHT THE STEERING FOR MILES. WE WILL TAKE IT IN TO THE DEALER TO RESET IT. THE FIRST TIME THIS HAPPENED, I WAS DRIVING AROUND 75 MPH WITH THE CRUISE CONTROL ACTIVATED BUT NOT SET (YELLOW ICON, NOT GREEN). I MANEUVERED A BROAD TURN ON THE FREEWAY AT SPEED, AND THE SLIDE ICON APPEARED. THEN QUICKLY THE SERVICE POWER STEERING NOW MESSAGE APPEARED. I CONTINUED DRIVING FOR A MILE, EXITED THE FREEWAY AT MY PLACE OF EMPLOYMENT, AND AS I PULLED INTO THE PARKING SLOT, REALIZED THAT THE CAR WAS VERY DIFFICULT TO STEER. LATER, WHEN I RESTARTED THE CAR, NO POWER STEERING. HAD IT TOWED, AND THE FORD DEALER RESET THE COMPUTER. THIS WAS 4 MONTHS AGO. I WONDER IF THERE IS A CONNECTION BETWEEN CRUISE CONTROL ENGAGEMENT AND ADVANCETRAC. CAN ADVANCETRAC BE DEACTIVATED?? *TR ## VIN FAILED ##

05/26/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING DOWN, A BUSY INTERSECTION AT 30MPH.MY 2010 FORD FUSION JUST STOPPED, RPMS WENT DOWN WRENCH CAME ON AND CAR STARTED SHAKING BAD,THANK GOD NO ONE WAS BEHIND ME COULD OF BEEN HIT FROM BEHIND THIS HAS HAPPENED ABOUT 5 TIMES THIS MONTH ALONE...FORD SHOULD RECALL THESE FUSIONS BEFORE THEY GET HIT WITH A LAW SUIT...AM GRATEFUL WAS BY MYSELF...I USUALLY HAVE MY GRANDCHILDREN...FORD NEEDS TO LOOK INTO THIS BACK UP YOUR NAME... *TR

05/25/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2013
Crash: No
Fire: No
Summary

TRAVELING AT APPROXIMATELY 30 MPH WHEN VEHICLE ABRUPTLY STOPPED MOVING FORWARD. ENGINE WAS STILL RUNNING, BUT WHEN ACCELERATOR WAS PUSHED THE VEHICLE WOULD NOT MOVE. PUT VEHICLE IN PARK AND THE ENGINE STARTED TO SHAKE VIOLENTLY. TURNED IGNITION OFF AND IMMEDIATELY TURNED HAZARD LIGHTS ON. VEHICLES BEHIND ME HAD TO SWERVE TO MISS ME. I THEN TURNED THE IGNITION AND CAR STARTED. PUT CAR IN DRIVE AND VEHICLE REPEATED THE SAME PROCESS AS DESCRIBED ABOVE. HAD TO HAVE CAR TOWED TO DEALER. DEALER EXAMINED VEHICLE AND DETERMINED THAT THE THROTTLE BODY WAS DEFECTIVE. IT IS MY UNDERSTANDING THAT THERE HAVE BEEN NUMEROUS COMPLAINTS REGARDING THIS ISSUE. I FELT THAT MY LIFE WAS ENDANGERED DUE TO THIS ISSUE. I BELIEVE THAT THERE SHOULD BE A RECALL ON ALL AFFECTED VEHICLES BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

05/24/2013
Components: POWER TRAIN
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS DRIVING AND SUDDENLY THE CAR HAD GONE LIMP AS IF IT WAS LOSING POWER. THE WRENCH LIGHT COMES ON AND I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD WHILE MY CAR BEGAN JERKING. I SHUT OFF THE ENGINE THEN RESTARTED AND THE WRENCH LIGHT HAD GONE OFF AND THE CAR DROVE FINE. THE NEXT DAY IT HAPPENED AGAIN. I DECIDED TO TAKE IT TO THE FORD DEALERSHIP AND ON MY WAY THERE THE CAR STALLED OUT ON ME TWICE MORE WHILE ON THE HIGHWAY ENROUTE TO THE DEALERSHIP. I WAS INFORMED THAT THE THROTTLE BODY NEEDS TO BE REPLACED. IT WILL COST ME SOMEWHERE AROUND $400 AND THE PARTS (THROTTLE BODY) ARE ON BACK ORDER BY THE MANUFACTURER AND THE FORD DEALERSHIP SAYS THAT THEY DO NOT KNOW WHEN THEY ARE TO BE EXPECTED IN FROM THE MANUFACTURER. I CALLED AROUND TO DIFFERENT AUTOPART STORES AND OTHER FORD REPAIR SHOPS AND EVERYONE IS SAYING THE SAME THING. NO ONE KNOWS WHEN THE PART WILL BE AVAILABLE BY THE MANUFACTURER. THIS TELLS ME THAT THIS IS A HUGE PROBLEM FOR THESE PARTS TO BE ON BACK ORDER AND NO ONE IS ABSORBING THE COSTS FOR A RENTAL CAR WHILE FORD TRY WORK ON THE PROBLEM. SUCH A HORRIBLE TIME TO OWN A FORD FUSION RIGHT NOW. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. IT'S LIKE THEY DO NOT EVEN CAR ABOUT THEIR CONSUMERS. SOOOO DISAPPOINTING. *TR

05/24/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/09/2013
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2010 FORD FUSION HOME FROM WORK LATE AT NIGHT AND IT STARTED SPUTTERING AND SLOWING DOWN. THE CAR SHUT DOWN IN THE MIDDLE OF AN AROUND ABOUT, THANK GOD A POLICEMEN WAS BEHIND ME, BECAUSE IF NOT I WOULD HAVE BEEN HIT FROM BEHIND. I WENT THE NEXT DAY TO HAVE THE CODE PULLED FOR THE CHECK ENGINE LIGHT AND FOUND OUT THE THROTTLE BODY IS STICKING OR GOING BAD. UPON MY RESEARCH ON THE INTERNET I FOUND OUT THAT IS A COMMON PROBLEM FOR THE 2010 FORD FUSIONS AND FORD HAS REFUSED TO ISSUE A RECALL ON THIS PART. I CONTINUE TO DRIVE THE CAR BECAUSE I DIDN'T EXPERIENCE ANYMORE PROBLEMS UNTIL AGAIN I WAS ON MY WAY HOME FROM WORK, LATE AT NIGHT AND THE CAR DID IT AGAIN THIS WAS 5/21/13, DID I MENTION I AM 6 MONTHS PREGNANT. I WAS ALMOST REAR ENDED BECAUSE THE CAR SLOWED NOW IN THE MIDDLE OF A 2 LANE ROAD AND THEN CAME TO AN COMPLETE STOP. I TURNED MY FLASHERS AND THE CAR THAT WAS BEHIND WENT AROUND, I FINALLY WAS ABLE TO PULL OVER AND WAIT ABOUT 10 MINUTES AND THE CAR STARTED BACK UP BUT IT WAS STILL SPUTTERING LIKE IT WANTED TO CUT OFF, BUT I WAS ABLE TO MAKE LESS THAN ONE MILE TO MY HOME. THIS PART GOING BAD ON THESE FORD FUSION IS AN SERIOUS ISSUE AND NEEDS TO BE ADDRESS BY FORD, AN RECALL NEEDS TO BE ISSUED. THIS IS VERY DANGEROUS AND NOW THAT I AM READY TO REPLACE THE THROTTLE BODY IT IS ON BACKORDER HERE IN GA AND THE DEALERSHIPS HAVE NO IDEA WHEN THEY WILL RECEIVE ANY SHIPMENTS. PLEASE ISSUE A RECALL FOR THIS PART AND MAKE FORD RESPONSIBLE FOR THE FINANCIAL COST OF THESE REPAIRS. *TR

05/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS MOVED TO THE SHOULDER WHERE IT WAS SHUT DOWN AND RESTARTED. THE VEHICLE THEN FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE BODY NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 40,600.

05/24/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

1ST INCIDENT: PULLED INTO TRAFFIC, LOST ALL POWER. CAR BEGAN TO RUN ROUGH. COASTED TO SIDE ROAD TO PULL OFF. AFTER SAT IDLE FOR 5 MINUTES, CAR STARTED AND DROVE FINE. FORD CLAIMED COULD NOT FIND ANYTHING WRONG. 2ND INCIDENT (5/21/2013): LOST ALL POWER WHILE IN PASSING LANE GOING 75 MPH ON I-75, JUST SOUTH OF OCALA, FL. AFTER SAT IDLE FOR 5 MINUTES, CAR STARTED AND DROVE FINE REMAINDER OF TRIP. DID NOT TAKE CAR IN. 3RD, 4TH & 5TH INCIDENTS (5/24/2013), LOST ALL POWER WHEN DOING IN-TOWN DRIVING. RAN VEHICLE HEALTH REPORT SAID ISSUE WITH TROTTLE CONTROL (?). AGAIN SAT IDLE A FEW MINUTES RESTARTED CAR AND DROVE FINE FOR SHORT PERIOD OF TIME. 4TH & 5TH INCIDENTS HAPPENED IN 15-20 DRIVE TO DEALERSHIP. *TR

05/24/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2013
Crash: No
Fire: No
Summary

WHILE TURNING INTO A PARKING LOT AT A SPEED LESS THAN 25 MPH MY FORD FUSION 2010 STALLED AND BEGAN SLOWING DOWN DESPITE PRESSING THE GAS PEDAL AND THE WRENCH LIGHT APPEARED. THE CAR WAS PUT INTO PARK AND TURNED OFF. WHEN THE CAR WAS TURNED BACK ON, THE LIGHT WAS GONE AND BEGAN RUNNING NORMAL. CAR WAS THEN PARKED. AFTER 45 MINUTES THE CAR WAS STARTED AGAIN AND DRIVEN AT 25 MPH FOR ABOUT 1 MILE, AFTER STOPPING AT A STOP SIGN AND THEN TURNING ONTO A 2 LANE ROAD THE CAR ENCOUNTERED THE SAME PROBLEM AND WAS UNABLE TO ACCELERATE DESPITE PRESSING THE GAS. THE CAR WAS AGAIN TURNED OFF AND BACK ON, WITH ALL LIGHTS DISAPPEARING AND RUNNING NORMAL. I BEGAN DRIVE DOWN THE ROAD TO MOVE OUT OF TRAFFIC, THE CAR THE ENCOUNTERED THE SAME PROBLEM 3 MORE TIMES IN LESS THAN ONE HALF MILE. A TOW TRUCK WAS CALLED AND CAR WAS TOWED TO A FORD DEALERSHIP. THE FOLLOWING DAY THE FORD DEALERSHIP CALLED TO INFORM US THAT THE PROBLEM WAS THE FUEL THROTTLE BODY THAT NEEDED TO BE REPLACED. THEY INFORMED US THAT THE PART NEEDED TO BE ORDER BUT DID NOT KNOW WHEN IT WOULD BE IN. LATER IN THE DAY UPON TALKING TO THE DEALERSHIP AGAIN THEY INFORMED US THAT THIS PARTICULAR PART WAS CURRENTLY ON BACK ORDER UNTIL JUNE 18TH/ INDEFINITELY. *TR

05/24/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY CAR'S ENGINE CUT OFF AT 70 MPH GOING DOWN THE INTERSTATE. LUCKILY NO ONE WAS HARMED AS I WAS ABLE TO DRIFT WITH MY FLASHERS TO THE SIDE OF THE ROAD. I CALLED MY LOCAL FORD DEALERSHIP, AND THEY STATED THIS WAS A COMMON PROBLEM IN THE FUSIONS. MY CAR HAS CUT OFF SEVERAL TIMES WHILE DRIVING AROUND TOWN ALSO. IT'S EXTREMELY SCARY AND DANGEROUS TO HAVE NO ACCELERATION IN 65 MPH TRAFFIC. *TR

05/24/2013
Components: POWER TRAIN
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

WHEN I PULLED OUT INTO TRAFFIC LEAVING WORK, THE ENGINE WENT IDLE AND THE WRENCH LIGHT CAME ON. LOST ALL ACCELERATION. FROM ALL THE COMPLAINTS OF THE SAME ISSUE WITH THE THROTTLE BODY, REALLY HOPE THIS GETS RESOLVED.. *TR

05/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INDEPENDENTLY PERFORMED A DIAGNOSTIC AND RETRIEVED AN ERROR CODE THAT INDICATED THERE WAS A FAILURE WITH THE THROTTLE BODY ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 76,000.

05/23/2013
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY WIFE DRIVING A 2010 FORD FUSION WITH WAS DRIVING DOWN I 75 IN DETROIT AROUND 9:30 AM TO WORK, WHEN ALL SUDDEN THE ENGINE LOST POWER. THE MAINTENANCE LIGHT ( YELLOW WRENCH) STARTED BLINKING RAPIDLY. SHE COULD NOT ACCELERATE EVEN THOUGH IS WAS PRESSING THE ACCELERATOR PEDAL TO GROUND. THE ENGINE STARTED SHUDDERING AND SHAKING. MY WIFE MANAGED TO STEER THE VEHICLE TOWARDS THE EXIT ON THE HIGHWAY. DRIVERS BEHIND HER STARTED TO BRAKE AS HER VEHICLE STARTED TO SLOW DOWN. SHE MANAGED TO TAKE THE NEXT EXIT AND PULL IN GAS STATION WHERE SHE SHUT THE ENGINE OFF. AFTER ABOUT A 5 MIN SHE STARTED THE CAR. SHE DID NOT FIND ANY PROBLEM. SHE WENT HOME AND CALLED ME. AT HOME I PUT A CODE READER ON THE CAR AND FOUND IT HAD THE ERROR P2111. INVESTIGATING THIS FURTHER TELLS ME IT IS DUE TO FUEL INJECTION THROTTLE BODY. I CALLED THE DEALER HUNTINGTON FORD IN ROCHESTER HILLS, MI WHO WANTS ME TO BRING THE CAR FOR CHECKUP WITH SCANNER ( COSTS ABOUT $96). SINCE THE CAR HAS 58300 MILES ON IT IS NO LONGER COVERED BY FACTORY WARRANTY. I AM CONCERNED THIS IS A SERIOUS SAFETY DEFECT AND NEEDS TO BE COVERED UNDER WARRANTY. I DO SEE THERE A LOT OF PEOPLE WHO HAVE HAS THIS PROBLEM WITH 2010 FORD FUSIONS. *TR

05/22/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

DRIVING ON THE HIGHWAY WHEN THE WRENCH LIGHT CAME ON, THE CAR BEGAN TO DECELERATE, AND THE GAS PEDAL DID NOTHING. LUCKILY, I WAS IN THE OUTSIDE LANE AND WAS ABLE TO GET TO THE SHOULDER. I LET THE CAR REST FOR A MINUTE, THEN RESTARTED THE CAR AND DROVE WITH NO PROBLEM. MY EXPERIENCE APPEARS IDENTICAL TO THOSE WHO HAVE HAD ISSUES WITH THE THROTTLE BODY. THE PART IS ON BACK ORDER, AND FORD DEALERS CHARGE 3 TIMES AS MUCH AS INDEPENDENT MECHANICS TO FIX IT. IT WOULD SEEM LIKE IF THE PROBLEM IS SO PERVASIVE THAT THE PART IS UNAVAILABLE BECAUSE IT IS USED SO MUCH, THIS SHOULD BE THE SUBJECT OF A RECALL. *TR

05/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/22/2013
Crash: No
Fire: No
Summary

THE FIRST INCIDENT OCCURRED A MONTH AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH (THROTTLE CONTROL/TRANSMISSION) LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. I CALLED THE SERVICE CENTER AT THE FORD DEALERSHIP TO FIND OUT IF I SHOULD HAVE THIS CHECKED OUT AND WAS TOLD NO SINCE THE LIGHT WAS NO LONGER ON. TODAY(5/22/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 50 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I AGAIN PULLED OVER AND TURNED THE CAR OFF AGAIN. THIS CONTINUED TO HAPPEN SEVERAL MORE TIMES ON MY DRIVE HOME. I AM HAVING THE CAR TOWED TO A FORD DEALERSHIP TOMORROW TO FIND OUT THE CAUSE. THIS IS VERY DANGEROUS AND THERE WERE SEVERAL TIMES THAT I HAD TO QUICKLY PUT MY HAZARDS ON AND GET TO THE SHOULDER, LUCKILY NEVER CAUSING AN ACCIDENT. *TR ## VIN FAILED ##

05/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2013
Crash: No
Fire: No
Summary

WHEN DRIVING MY CAR ON THE INTERSTATE, IT WOULD SHAKE REALLY BAD ANYTIME WE GOT ABOVE 60 MPHS. AT 65, IT WOULD SHUT OFF. THE ENGINE WAS STILL RUNNING THE RPMS WOULD NOT GO ABOVE 1000. WE COULD PUT THE CAR IN NEUTRAL AND RESTART THE CAR - NO GO. TO GET DRIVING AGAIN, WE HAD TO STOP THE CAR COMPLETELY. WAIT 5 MINUTES. AND START AGAIN. THIS HAPPENED 5 TIMES. THE FORD DEALER FOUND A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND IS REPLACING IT. THE CAR IS OUT OF WARRANTY THOUGH... *TR

05/21/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THIS SITUATION FIRST CAME TO MY ATTENTION ABOUT 2 MONTHS AGO PULLING OUT OF MY DRIVEWAY. THE CAR STALLED AND WAS UNABLE TO PRESS THE GAS AND THEN SPUTTERED OUT AND SHOOK VIOLENTLY WITH THE CHECK WRENCH SHOWING. I TURNED THE CAR OFF AND THEN STARTED THE CAR AND DROVE OFF. I WAS VERY CONCERNED WHEN THIS HAPPENED AND CALLED THE FORD DEALERSHIP, THEY STATED THAT IT IS MOST LIKELY A THROTTLE BODY OR MAYBE IT WAS JUST A BAD BATCH OF GAS. THEY STATED NOT TO GET IT CHECK UNTIL IT HAPPENS AGAIN, SO OVER THIS WEEKEND AT ALL TIMES I'M HEADING OUT TO MY FRIENDS CAMP GROUND 80 MILES AWAY FROM WHERE I LIVE. WHILE DRIVING ON THE HIGHWAY THE WRENCH WENT ON AND I COULD NOT PRESS THE ACCELERATOR AT 70MPH. I PULLED OVER TO THE SHOULDER AND TURNED IT OFF AS IT SPUTTERED AGAIN. IT STARTED UP AND I WAS ALREADY 60 MILES INTO THE TRIP SO I WENT ON AND 10 MILES MORE DOWN THE ROAD IT STALLED AGAIN AT 60MPH. I FINALLY WAS ABLE TO GET OFF AT THE EXIT AND IT STALLED ABOUT ANOTHER 15 MILES ON A COUNTRY ROAD GOING ABOUT 50MPH WITH NOW WHERE TO PULL OVER AND AT THE BOTTOM OF A HILL. IF A CAR WOULD OF BEEN FOLLOWING ME, IT MOST LIKELY WOULD OF SMASHED INTO MY REAR END WITH THEM NOT BEING ABLE TO STOP IN TIME. . I HAD TO GET THE CAR TOWED 80MILES TO A DEALER SHIP BUT WAS GOING TO CHANGE OUT THE PART MYSELF BUT ALL THE FORD PARTS PLACE ARE OUT OF THE THROTTLE BODY AND THEY HAVE CARS THAT HAVE BEEN WAITING ON THROTTLE BODIES FOR WEEKS. I KNOW IT WAS A THROTTLE BODY BECAUSE OF THE COMPLAINTS ALL OVER THE INTERNET WITH THE 2010 FUSION AND ALSO THE CODE THAT THE COMPUTER READ OFF THAT I BORROWED FORM AUTOZONE. THIS IS NOW GOING TO SIT AT THE DEALERSHIP FOR WEEKS AND THEY ARE TO CHARGE ME ABOUT 500 DOLLARS FOR A CAR PART THAT HAS ONLY 28000 MILES ON IT AND SERIOUS PROBLEMS WITH MALFUNCTONING THROTTLE BODY REPLACEMENTS DO TO ELECTRICAL OR WHATEVER LEMON PART. *TR

05/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

AS I WAS DRIVING SOUTHBOUND OUTER DRIVE BARELY CROSSING PELHAM MY FUSION LOST POWER AS DESCRIBED BY ALL OTHER THOTTLE BODY FAILURES I HAVE READ. I WAS ALMOST REARENDED BY A TRUCK BEHIND ME THAT WAS TRYING TO MAKE THE LIGHT. CURRENTLY, THERE IS A BACKORDER ON THE THROTTLE BODY ASSMBLIES AND I AM OUT OF A VEHICLE UNTIL THEY DELIVER.. *TR

05/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

FUSION CUT POWER BECAUSE OF A FAULTY THROTTLE BODY AT AROUND 45 MPH. THIS RETURNED A CODE P2112 AND P2111 ON MY CODE READER. ONCE PUT INTO THE SHOP, THE FORD DEALER TOLD ME IT MAY BE WEEKS OR MONTHS BEFORE A PART IS AVAILABLE AND I AM CURRENTLY WITHOUT A VEHICLE. MY WARRANTY ONLY COVERED FOR 3 DAYS FOR RENTAL SO NOW I DO NOT HAVE A CAR. VERY FRUSTRATING. *TR

05/21/2013
Components: ENGINE
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHILE DRIVING AT A STEADY SPEED OF APPROXIMATELY 45 MPH THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDAL. I TURNED ON MY EMERGENCY FLASHERS AND COASTED INTO THE TURN LANE, TURNED THE VEHICLE OFF AND THEN RESTARTED THE VEHICLE. AFTER RESTARTING THE VEHICLE, I DROVE ANOTHER 3 MILES AND HAD STOPPED TO MAKE A LEFT HAND TURN AND AS I BEGAN TO ACCELERATE INTO THE TURN, THE VEHICLE LOST POWER AGAIN. I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY DIAGNOSED A PROBLEM WITH THE THROTTLE BODY. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE. THE VEHICLE LOSES POWER WITH NO WARNING WHATSOEVER AND VERY LITTLE TIME TO MANEUVER THE VEHICLE INTO A SAFE PLACE. *TR

05/21/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING TO WORK, OUR 2010 FORD FUSION SPUTTERED AND STALLED. AFTER RESTARTING, THE CAR CONTINUED TO SPUTTER AND WE BROUGHT IT INTO THE NEAREST FORD DEALERSHIP. WE WERE INFORMED THAT THE THROTTLE BODY HAD DEGRADED AND NEEDED TO BE REPLACED. THE VEHICLE HAS BEEN SERVICED AT FORD DEALERSHIPS REGULARLY AND ON-TIME. WE REPLACED THE BATTERY LAST MONTH. OUR PROBLEM APPEARS TO REFLECT THE NHTSA'S ONGOING INVESTIGATION OF FORD ELECTRONIC THROTTLE BODY FAILURES. REF: HTTP://WWW.NCCONSUMER.ORG/NEWS%20ARTICLES/NHTSA%20OPENS%20INVESTIGATION%20INTO%202005-2012%20FORD%20ESCAPE%20VEHICLES%20FOLLOWING%20PETITION%20FROM%20NCCC.HTML. *TR

05/20/2013
Components: POWER TRAIN
Incident Date: 05/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WAS DRIVING ON THE FREEWAY AT A CONSTANT SPEED WHEN THE CAR LOST ACCELERATION AND THE WRENCH LIGHT CAME ON. PULLED TO SHOULDER AND CAR SHOOK UNTIL I SHUT THE IGNITION OFF. STARTED BACK UP FINE AND WAS ABLE TO DRIVE AGAIN. IT REPEATED THIS 4 TIMES WITHIN AN HOUR. STILL WAITING ON DEALERSHIP TO "DIAGNOSE" THE PROBLEM SINCE THE CHECK ENGINE LIGHT IS NO LONGER ON. BELIEVE THAT IT IS THE THROTTLE BODY. *TR

05/20/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA4AR******
Summary

MY FUSION WAS TOWED TO THE FORD DEALERSHIP IN ANAHEIM CA. I AM HAVING TO REPLACE MY 2 YEAR OLD CARS: ELECTRONIC THROTTLE MALFUNCTIONED WHILE I WAS DRIVING ON THE FREEWAY IT KEPT STALLING EVEN THOUGH THE ENGINE IS STILL RUNNING, THIS ALSO HAPPENED A MONTH AGO AND I TOOK IT IN AND A DIAGNOSTIC WAS DONE FINDING NOTHING WRONG IT SHOWED NO PROBLEMS, I ALSO VIDEO TAPED THE EVENT. THIS HAPPENED BOTH AT SPEEDS OF 60-65 AND 40 MILES PER HOUR. I AM ON DISABILITY AND IT IS NOW GOING TO COST OVER $400 THAT I CANNOT AFFORD. *TR

05/19/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON MAY 13, 2013, AT APPROXIMATLEY 8:30AM, ON I-40 WESTBOUND AT 70MPH THE ENGINE SUDDENLY COMPLETLY LOST POWER/THRUST AND THE "WRENCH" LIGHT (THROTTLE BODY INDICATOR). ALL ELECTRICAL COMPONENTS WERE STILL ON, BUT THE GAS PEDAL WOULD NOT RESPOND. THE ENGINE WAS SPUTTERING AND SEEMED TO BE "CHOKING". I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. I CHECKED MY OWNERS MANUAL AND IT STATED THAT IF THE LIGHT REMAINED ON I HAD AN ISSUE WITH THE THROTTLE BODY. I TURNED THE CAR ON AND THE LIGHT DID NOT COME ON OR DEMONSTRATE ANY INDICATION OF TROUBLE, SO I CONTINUED DRIVING TO MY DESTINATION. UPON REACHING MY DESTINATION, I CONTACTED THE LOCAL DEALERSHIP IN THE AREA, EXPLAINED WHAT HAPPENED AND DROPPED IT OFF FOR THEM TO DIAGNOSE. AFTER LEAVING IT WITH THE DEALERSHIP FOR TWO DAYS, THE DEALERSHIP COULD NOT REPLICATE THE PROBLEM BUT STATED THAT IT WAS THE THROTTLE BODY AND THAT SPECIFIC PART WAS BACK-ORDERED UNTI JUNE. WITH NO OPTIONS AVAILABLE, I PAID THE DIAGNOSTIC FEE OF $130.71 AND DECIDED TO TRY TO DRIVE IT HOME. ON MAY 16TH, 2013, AT APPROXIMATELY 10:30AM, ON I-81 SOUTHBOUND AT 70MPH THE SAME EXACT ISSUE OCCURED AGAIN. I PUT ON THE HAZARD INDICATORS, PULLED OVER TO THE SIDE OF THE ROAD AND IMMEDIATELY TURNED THE CAR OFF. THIS TIME WHEN I TURNED THE CAR BACK ON, THE "ENGINE" LIGHT CAME ON (NO "WRENCH" LIGHT). LEAVING THE CAR RUNNING, I CHECKED MY OWNERS MANUAL AND IT STATED TO DRIVE IT TO THE CLOSES DEALERSHIP. UPON REACHING THE DEALERSHIP, I EXPLAINED THE REPEATED TROUBLE I HAD HAD, WHAT THE PREVIOUS DELAERSHIP HAD STATED AND THAT THE CAR WAS STILL RUNNING SO THEY COULD DIAGNISE IT WITHOUT HAVING TO REPLICATE THE PROBLEM. THE DAGNOSTIC INDICATED CODE P2111 (THROTTLE BODY STUCK OPEN-REPLACE THROTTLE BODY). THEY INSTALLED IT, I PAID THE TOTAL SERVICE FEE OF $381.91 AND DROVE THE REST OF THE WAY HOME. *TR

05/19/2013
Components: WHEELS
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

DURING APPROXIMATELY THE FIRST YEAR OF HAVING MY 2010 FORD FUSION, 32 FORD IN BATAVIA OHIO ROTATED TIRES AND BROKE A WHEEL STUD. THEY REPLACED IT UNDER WARRANTY. SINCE THEN, EVERY TIME I HAVE MY VEHICLE SERVICED EVERY 5,000 MILES BY A FORD DEALER, A WHEEL STUD GETS BROKEN. TODAY, 5/19/13 WHILE WASHING MY CAR, I NOTICED A LUG NUT MISSING. THIS DID NOT HAPPEN DURING A SERVICE, IT MUST OF HAPPENED DURING NORMAL DRIVING CONDITIONS. AGAIN, ANOTHER WHEEL STUD IS BROKE OFF. I HAVE HAD ABOUT 5 WHEEL STUDS REPLACED. I AM CONCERNED ABOUT THE SAFETY OF THE CAR AND IF A WHEEL MAY FALL OFF. I KNOW THERE HAS BEEN A RECALL ON THE WHEEL STUDS. A FORD DEALER CHECKED MY VEHICLE REGARDING THIS RECALL (RECALL ID #94246) AND INDICATED MY WHEEL STUDS WERE FINE. OBVIOUSLY NOT! CONCERNED ABOUT THE SAFETY AND COST OF REPAIR ON MY VEHICLE. *TR

05/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/12/2013
Crash: No
Fire: No
Summary

THIS HAS HAPPENED SEVERAL TIMES. AS I AM DRIVING DOWN THE ROAD BOTH ACCELERATING OR AT A CONSTANT SPEED, THE WRENCH LIGHT WILL COME ON AND THE VEHICLE WITH NO LONGER HAVE THROTTLE ABILITIES. I HAVE TO PULL OFF TO THE SHOULDER OF THE ROAD BECAUSE NOTHING WORKS. AS THE VEHICLE STOPS AND I SHIFT INTO NEUTRAL, THE VEHICLE SHAKES EXCESSIVELY. I SHUT THE VEHICLE OFF, WAIT A MINUTE, TURN IT BACK ON AND THE WRENCH IS GONE AND THE VEHICLE RUNS PROPERLY UNTIL THE NEXT OCCURRENCE. FORD HAS BEEN NOTIFIED ABOUT THIS FOR YEARS AND REFUSES TO PUT OUT A RECALL ON THE THROTTLE BODY WHICH IS THE PROBLEM. *TR

05/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE MAINTENANCE WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE IN ORDER TO TEMPORARILY REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE FAILURE WAS CAUSED BY THE ETHANOL AND GASOLINE IN THE THROTTLE BODY. AS A RESULT, THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 50,000. UPDATED 7/15/13 *CN THE CONSUMER STATED THE VEHICLE WOULD LOSE POWER WHILE DRIVING DOWN THE HIGHWAY.

05/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE STARTED TO SHAKE AS IT REDUCED POWER INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THAT ONCE SHE POWERED OFF THE ENGINE AND RESTARTED, THE VEHICLE RESUMED NORMALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE FAILURE MILEAGE WAS 39,000. *TR

05/15/2013
Components: POWER TRAIN
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I HAVE ALREADY FILED A COMPLAINT ABOUT THIS ISSUE - PREVIOUS ODI # 10499938. THE CAR IS IN A FORWARD MOTION WHEN IT ALL OF A SUDDEN LOSES ALL POWER WHEN PRESSING ON THE GAS PEDAL. IT JERKS, SHIMMIES ETC. AND MOVES FORWARD BY INCHES OR NOT AT ALL. PREVIOUSLY THIS HAS HAPPENED AND I TOOK THE CAR TO A DEALER WHO PUT A "RECORDER" ON IT, AND OVER 2-3 WEEKS WENT BY AND IT NEVER DID IT AGAIN. THIS WAS IN LATE 2012, EARLY 2013. NOW THE WEATHER HAS WARMED UP AND STARTING ON MAY 4, 2013 THE CAR HAS DONE THIS SAME BEHAVIOR EVERY DAY AT LEAST 2X PER DAY OR MORE. WE HAVE IT AT THE DEALERSHIP WHO PREVIOUSLY PUT THE RECORDER ON IT ( AND WHOM HAD A SERVICE PERSON WORKING THERE AT THE TIME HAT TOLD ME HE FELT IT WAS DEFECTIVE THROTTLE BODY) . THEY JUST CALLED US AND TOLD US THEY HAVE NOW BEEN ABLE TO GET CODES FOR THE PROBLEM AND IT IS A DEFECTIVE THROTTLE BODY AND IT WILL COST US CLOSE TO $700 TO FIX THE PROBLEM. THIS IS MY FIRST FORD CAR AND IT WILL BE MY LAST IF THEY DON'T TAKE CARE OF THIS UNDER WARRANTY. THIS PROBLEM IS ALL OVER CAR WEBSITES AND HAS BEEN FOR SOME TIME. *TR

05/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/25/2012
Crash: No
Fire: No
Summary

WHILE MAKING A TURN MY CAR LOST ALL POWER. I COASTED TO THE SIDE OF THE ROAD AND HAD TO WAIT A FEW MINUTES FOR MY CAR TO BE ABLE TO START AGAIN. NO ERROR CODES WERE POSTED. SINCE THEN I HAVE BEEN HAVING INTERMITTENT AND SIGNIFICANT POWER LOSSES WHILE DRIVING AND WHILE IDLING. DRIVING IN REVERSE IS DIFFICULT AND I HAVE TO PRACTICALLY BURN MY CLUTCH JUST TO BACK UP. I TOOK MY CAR TO THE DEALER WHO SAID THAT THE SPARK PLUGS HAD GONE BAD AND THEY REPLACED THEM. THE CAR RAN SMOOTHLY FOR A FEW WEEKS BUT THE POWER LOSS RETURNED. I HAVE NOT TAKEN IT BACK TO THE DEALERSHIP SINCE THEY HAVE PROVEN TO BE INCOMPETENT. I SUSPECT THE PROBLEM IS THE THROTTLE BODY. *TR

05/13/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE FAILED TO ACCELERATE UPON ENGAGING THE PEDAL. THE ENGINE AND WRENCH SYMBOL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE OCCURRED ON TWO OCCASIONS. THE THROTTLE BODY ASSEMBLY AND ACTUATOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,645. ...UPDATED 06-19-13 *BF UPDATED 06/28/2013 *JS

05/13/2013
Components: STEERING
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I WAS DRIVING WHEN THE "SERVICE POWER STEERING" "SERVICE ADVANCETRAC" NOTICE CAME ON. I PARKED MY CAR AND WHEN I CRANKED IT BACK UP AN HOUR LATER, THE CAR WOULD NOT STEER. I COULD NOT MOVE THE STEERING WHEEL AT ALL. IT HAD TO BE TOWED TO DEALERSHIP AND UPON DIAGNOSIS WAS TOLD IT IS A BAD MODULE IN THE STEERING RACK, THUS HAVING TO REPLACE THE STEERING RACK! ALL IN WITH PARTS AND LABOR $ 2076. OUT OF POCKET EXPENSE.. *TR

05/13/2013
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TRANSMISSION IS SHIFTING VERY HARD AND SLIPPING. IT WILL JERK THE WHOLE CAR AND SOMETIMES NOT MOVE AT ALL AND REV UP TO 4000RPM. I HAVE CALLED MY LOCAL DEALERSHIP TO SETUP AN APPOINTMENT AND THEY WONT EVEN LOOK AT IT. *TR

05/11/2013
Components: STEERING
Incident Date: 04/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

I WAS DRIVING AND ALL OF A SUDDEN THE POWER STEERING WENT OUT. THEN I NOTICED IT READ " ADVANCED TRAC NEEDS SERVICE" AND " SERVICE POWER STEERING NOW." I HAD NO WARNING PRIOR TOO THIS. IT COST AT LEAST $100 JUST TO TAKE A LOOK AT IT AND FORD SERVICE DEPARTMENT SAYS IT MAY COST BETWEEN 200.00 TO 1000.00 + DOLLARS TO FIX IT. I NOTICED SEVERAL COMPLAINT ABOUT THIS AND I'M A LITTLE CONCERNED AND UPSET THAT THIS DOESN'T HAVE A RECALL BY NOW. *TR

05/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

VEHICLE WAS TRAVELLING APPROXIMATELY 20-25 MPH WHEN POWER WAS ABRUPTLY REDUCED AND THE ENGINE WENT INTO A ROUGH IDLE. THE WRENCH LIGHT ON THE DASH ILLUMINATED. THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. POWER STEERING AND POWER BRAKES WERE NOT AFFECTED. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING, THE CAR RAN FINE AND I PROCEEDED HOME WITHOUT INCIDENT. THE NEXT MORNING, THE CAR STARTED FINE, BUT A HALF MILE LATER THE CAR'S POWER WAS AGAIN REDUCED WITH A ROUGH IDLE. THE WRENCH LIGHT ILLUMINATED AGAIN. I STOPPED SAFELY AND TURNED OFF THE ENGINE. I RESTARTED THE CAR SEVERAL TIMES; EACH TIME POWER WAS REDUCED AND THE CAR WAS SHAKING AND SHUDDERING. I LIMPED BACK HOME AND CALLED A TOW COMPANY TO TOW THE CAR TO THE DEALER. THE DIAGNOSIS WAS A FAILED THROTTLE BODY. DEALERSHIP REPLACED THROTTLE BODY. *TR

05/10/2013
Components: POWER TRAIN
Incident Date: 05/10/2013
Crash: No
Fire: No
Summary

STARTED TO ACCELERATE AFTER BEING STOPPED AT A STOP LIGHT WHEN THE CAR MADE A LOUD NOISE, SHUDDERED, AND THEN LOST ALL POWER AND WOULD NOT ACCELERATE NO MATTER HOW HARD THE GAS WAS PRESSED CAUSING ME TO BE STUCK IN THE MIDDLE OF THE INTERSECTION. A WRENCH LIGHT INDICATING A TRANSMISSION FAILURE WAS INDICATED ON THE DASH. I WAS ABLE TO LIMP ALONG AT <5 MPH TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND THEN RESTARTING CLEARED THE ERROR CODE ON THE DASH AND I WAS ABLE TO DRIVE THE REMAINING 0.5 MILES TO WORK. CALLING FORD THEY INDICATED THERE WAS NOTHING THEY COULD DO BECAUSE THE ERROR CODE WAS CLEARED. *TR

05/10/2013
Components: POWER TRAIN
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

DRIVING ON EXPRESSWAY THE CAR QUICKLY AND RANDOMLY LOST ACCELERATION AND JERKED VIOLENTLY. I WAS DRIVING IN THE MIDDLE LANE AND NEARLY WAS REAR ENDED BY VEHICLE BEHIND ME. I WAS ABLE TO PUT CAR IN NEUTRAL AND MOVE OVER TO THE SHOULDER. TURNED CAR OFF, THEN BACK ON AND THE PROBLEM SEEMED TO BE FIXED. CALLED FORD DEALERSHIP AND THEY SAID IT SOUNDS LIKE MY ELECTRONIC THROTTLE CONTROL AS THIS IS A COMMON ISSUE IN MY VEHICLE. THIS FIX IS NOT COVERED BY WARRANTY OR RECALLED BY FORD. NOT ONLY THAT BUT I WAS NOT NOTIFIED BY FORD THAT THIS IS A KNOWN ISSUE AND SHOULD GET IT FIXED (AS IT NEARLY CAUSED AN ACCIDENT ON EXPRESSWAY). TWO DAYS LATER SAME ISSUE HAPPENED AGAIN. LUCKILY NO TRAFFIC WAS NEARBY AS THIS MAY HAVE CAUSED YET ANOTHER ACCIDENT. *TR

05/10/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

TRAVELING APPROXIMATELY 70-75 MPH ON US HIGHWAY VEHICLE LOST POWER AND ENTERED INTO A LIMITED POWER "LIMP HOME" MODE, DROPPING ENGINE TO IDLE SPEED AND CAUSING A WRENCH LIGHT TO ACTIVATE ON THE DASH AND ACTIVATION OF "CHECK ENGINE" LIGHT. VEHICLE LOSING POWER NEARLY RESULTED IN MOTOR VEHICLE COLLISION WITH OTHER VEHICLES. AFTER MOVING TO SHOULDER OF ROADWAY AND SHUTTING OFF VEHICLE AND TURNING IT BACK ON THE PROBLEM CORRECTED FOR APPROXIMATELY 2 MILES WHERE ISSUE OCCURRED AGAIN, THIS TIME AT SPEEDS APPROXIMATELY 60 MPH. AFTER SHUTTING OFF AND POWERING BACK ON VEHICLE THE PROBLEM AGAIN CORRECTED FOR LESS THAN A MILE. VEHICLE CONTINUED SAME PROBLEM AFTER SHUTDOWN ANOTHER 8 TIMES WITHIN 5 MILES. ONLY ROADSIDE CORRECTION TO ISSUE WAS TO REMOVE NEGATIVE BATTERY CABLE TO RESET COMPUTER. AFTER COMPLETING THIS TASK VEHICLE WOULD RUN NORMALLY FOR APPROXIMATELY 10 MILES WHERE ISSUE WOULD RETURN. VEHICLE WAS TAKEN TO SHOP WHERE A DIAGNOSTIC COMPUTER SHOWED CODES OF P2112 AND P2111, THROTTLE ACTUATOR STUCK OPEN AND THROTTLE ACTUATOR STUCK CLOSED. REQUIRED REPAIR APPEARS TO BE COMPLETE REMOVAL AND REPLACEMENT OF ELECTRONIC THROTTLE BODY ASSEMBLY. *TR

05/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

JUST PURCHASED THE VEHICLE USED ON APRIL 15, 2013. I HAVEN'T EVEN MADE THE FIRST PAYMENT. I GET OFF WORK AT 11:15 P.M. AND GO TO GET IN THE CAR AND IT WON'T START. THANK GOODNESS FOR SOME CO-WORKERS THAT WERE HANGING OUT. THEY TRY TO JUMP IT BUT IT WASN'T THE BATTERY. I AM A SINGLE MOM WITH NO FAMILY AROUND AND I WAS EXTREMELY STRESSED AT THAT POINT. THEY MESSED WITH IT FOR A BIT AND IT HAPPENED TO BE THE SOLENOID (SPELLING) OR STARTER. I GOT HOME AND TRIED TO CRANK IT THIS MORNING AND AGAIN IT WOULDN'T START. I AM IN COMPLETE PANIC AS THIS IS MY ONLY CAR AND I HAVE TO WORK. I'M NEW TO THE AREA AND HAVE NO FRIENDS OR FAMILY SO I AM REALLY HOPING SINCE I HAD TO HAVE IT TOWED BACK TO DEALER THAT IT IS COVERED AND THEY GET IT FIXED TODAY. THIS IS HORRIBLE. I SHOULD HAVE STUCK WITH MY TOYOTA BUT I WILL SAY THAT I HAVE ENJOYED THE CAR SO FAR. JUST HOPE NOTHING MORE IS WRONG WITH IT BECAUSE I CAN NOT AFFORD ANY OF THIS. *TR

05/08/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WAS DRIVING FOR ABOUT 1 MILE, THEN ALL OF A SUDDEN CAR WAS STILL RUNNING BUT NO THROTTLE ON A VERY BUSY ROAD LUCKY WAS ABLE TO GET PULL OVER . I FEEL THAT A CAR WITH ONLY 45,504 MILES SHOULD NOT DONE THAT . I KEEP MY MAINTENANCE UP TO DATE. AND WAS NOT COVER UNDER MY WARRANTY. THAT'S $ 450.00 I DIDN'T HAVE { THROTTLE BODY} THAT'S IS THE FIRST TIME I HAVE FELT UNSAFE DRIVING MY CAR. FOR BEING A WOMAN THAT COULD HAVE BEEN ON THE INTERSTATE AT A FASTER SPEED IT COULD HAVE BEEN A DISASTER FOR EVERYONE . THANK YOU. *TR

05/07/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I PULLED OUT OF MY OFFICE PARKING LOT ONTO HIGWAY AND CAR STALLED AND SEEM NOT TO GET GAS. ENGINE LIGHT CAME ON AND I HAD TO SHUT CAR OFF AND RESTART IT UNTIL I GOT TO A AUTO SHOP AND THERE THEY PUT IT ON THE COMPUTER AND SAID I HAD TO TAKE IT TO THE DEALERSHIP WHICH I HAD IT TOWED THE NEXT DAY BECAUSE IT WAS AFTER THE DEALERSHIP CLOSED. THEY KEPT IT FOR 3 DAYS SAID IT WAS THE ACCELERATOR WHICH THEY REPLACED SAID IT WAS FIXED. 2 WEEKS LATER THE ENGINE LIGHT CAME ON AGAIN AND SO I TOOK IT BACK TO THEM THEY REPLACED MY CATALYIC CONVERTER SAID IT WAS FIXED. ABOUT A MONTH LATER THE SAME THING HAPPEN SO I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT IF FOR 3 DAYS AND SAID THEY COULDN'T FIND THE PROBLEM BECAUSE IT DIDN'T SHOW UP ON THE COMPUTER. I HAVE TAKEN IT BACK TO THEM 3 MORE TIMES IN WHICH THE LAST TIME I THAT IT OUT WITH THE SERVICE MANAGER AND OWNER. FINALLY I TOOK IT TO ANOTHER FORD DEALERSHIP AND THEY KEPT IT UNTIL THEY FOUND THE PROBLEM WHICH WAS A BAD THROTTLE BODY WHICH I HAD BEEN TELLING THE OTHER DEALERSHIP SERVICE MANAGER AND OWNER ALL ALONG. I HAD TO PAY $505.43 TO GET IT FIXED BECAUSE MY WARANTY HAD GONE OUT. CAR IS NOW FIXED I PRAY BUT IT TOOK TAKING IT TO ANOTHER FORD DEALERSHIP. *TR

05/07/2013
Components: ENGINE
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

FIRST INCIDENT HAPPED AS I WAS LEAVING MY SUB-DIVISION, I SLOWED DOWN TO MAKE TURN AND THE CAR LOST POWER, NO ACCELERATION. I PULLED OVER TO THE SIDE OF THE ROAD TURN THE IGNITION OFF AND RESTARTED CAR AND WENT ON MY WAY WITH NO FURTHER ISSUES. SECOND TIME IT HAPPEN I WAS TAKING THE CAR TO THE FORD DEALERSHIP TO SEE IF THERE WAS AN ISSUE WITH MY CAR AND WHY IS WAS LOSING POWER. I STARTED TO PULL AWAY FROM LIGHT AND THE CAR JURKED THEN LOST POWER. I HAD TO TURN OFF CAR AND RESTART THE ENGINE. FORD DEALERSHIP REPLACE THROTTLE BODY ASSEMBLY SAID THAT WAS THE ISSUE. *TR

05/06/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

VEHICLE SEEMED TO STALL, WRENCH WARNING LIGHT CAME ON AND THEN WENT OFF, SHUT OFF VEHICLE AND RESTARTED. COULD NOT GET VEHICLE UP TO SPEED, SEEMING TO STALL AGAIN. CALLED TOW TRUCK. *TR

05/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1HGCM72653A******
Summary

THE THROTTLE BODY IN MY 2010 FORD FUSION HAS BEEN MALFUNCTIONING. IT WILL NOT ALLOW ME TO ACCELERATE. MY INCIDENT HAPPENED ON A HILL, I HAD TO GO INTO REVERSE TO FIND A SAFE PLAVE TO TURN OFF MY CAR TO RESTART. SEEKING A RECALL FOR THIS PART AS I'VE READ ONLINE THIS HAS HAPPENED TO MANY 2010 FUSION OWNERS. *TR

05/06/2013
Components: ENGINE
Incident Date: 05/05/2013
Crash: No
Fire: No
Summary

DRIVING AT LOW SPEED ON RESIDENTIAL STREET. ENGINE STUTTERED, WRENCH LIGHT ILLUMINATED AND THROTTLE RESPONSE BECAME NONEXISTENT. ERROR CODE SHOWN WAS FOR STUCK OPEN/ CLOSED THROTTLE BODY. *TR

05/06/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I WAS TRAVELING AT 65MPH DOWN THE FREEWAY WHEN THERE WAS A SUDDEN JOLT AND THE ACCELERATOR PEDAL STOPPED RESPONDING AND THE ENGINE IDLED AT 500-600 RPM. THE ENGINE AND WRENCH LIGHTS CAME ON. I SLOWLY PULLED OVER TO THE SIDE OF THE ROAD. THE CAR WAS SHAKING BADLY. I TURNED THE CAR OFF AND RESTARTED AGAIN AND THE PROBLEM WENT AWAY. I TOOK OFF BUT IN LESS THAN 2 MINUTES IT HAPPENED AGAIN. I HAD TO TOW THE CAR TO THE DEALER. TURNS OUT IT'S THE ELECTRONIC THROTTLE BODY (PART# DS7Z9E926A) AND THEY CHARGED ME $380 TO REPLACE IT. THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL VEHICLE. I'M SURPRISED FORD ISSUED A RECALL ON "SUSPECTED" FAULTY WHEEL STUDS BUT NOT AN ISSUE AS BIG AS THROTTLE BODY WITH NUMEROUS COMPLAINTS. THIS IS A VERY DANGEROUS PROBLEM ESPECIALLY IF IT HAPPENS IN HEAVY TRAFFIC OR IN THE MIDDLE OF AN INTERSECTION. *TR

05/06/2013
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

DRIVING DOWN HIGHWAY AT 45 MPH WHEN CAR SUDDENLY WOULDN'T RESPOND TO THE THROTTLE AND ALMOST COMPLETE LOSS OF POWER...VERY BAD VIBRATION AND BUCKING... WRENCH LIGHT ON DASH WENT ON ... MANAGED TO GET OFF ROAD BEFORE WE WERE HIT BY A VEHICLE BEHIND US... PULLED TO SAFE SPOT... TURNED OFF CAR WAITED A COUPLE MINUTES CAR RESTARTED SEEMED FINE... PROCEEDED BACK ON HIGHWAY... WITHIN 50 FEET CAR AGAIN WENT INTO CREEP MODE AND AGAIN WITH LUCK GOT OFF THE ROAD... CALLED FOR TOW... TODAY DEALER CALLED US THAT THE PROBLEM WAS WITH THE THROTTLE BODY... STILL FORD WILL NOT ADMIT A RECALL SHOULD BE DONE... THIS IS A SERIOUS SAFETY PROBLEM. *TR

05/06/2013
Components: POWER TRAIN
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

I WAS ACCELERATING AFTER GOING THROUGH A TRAFFIC LIGHT AND THE CAR WAS NOT RESPONSIVE TO THE ACCELERATION. I LOOKED DOWN AT INSTRUMENT PANEL AND NOTICED THAT THE THROTTLE CONTROLLER/TRANSMISSION LIGHT WAS LIT UP. I STEPPED ON THE GAS MORE BUT THE CAR JUST SLOWED DOWN TO THE POINT WHERE I HAD TO MOVE TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, PUT THE EMERGENCY FLASHERS ON AND SHUT IT OFF. WHEN I TURNED THE CAR ON AGAIN, THE INSTRUMENT PANEL LIGHT WAS OFF AND THE CAR SEEMED TO OPERATE NORMALLY. ON A SEPARATE NOTE, I HAVE NOTICED THAT THE CAR CLUNKS WHEN REVERSING (ONCE CLUNKED SO VIOLENTLY THAT THE CAN OF SODA IN THE DOOR FLEW UP AND SPLASHED UP THE DOOR) AND OCCASIONALLY THERE IS ACCELERATION HESITATION FROM 2ND TO THIRD GEAR. *TR

05/05/2013
Components: STEERING
Incident Date: 05/04/2013
Crash: No
Fire: No
Summary

THE ELECTRIC POWER STEERING ASSIST ON THE VEHICLE FAILED. THE CAR WAS VERY HARD TO STEER AND IT HAPPENED TWICE IN ONE DAY. I HAVE READ OF THE SAME PROBLEM ALL OVER THE INTERNET. FORD NEEDS TO FIX THIS PROBLEM AS I HAVE READ THEY ARE GOING TO EQUIP 90 PERCENT OF ALL VEHICLES WITH THIS TYPE OF POWER STEERING. *TR

05/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

I WAS TRAVELING DOWN THE FREEWAY AT APPROX 70 MPH AND THERE WAS A SUDDEN SHUTTERING OF THE ENGINE/CAR AND LOSS OF POWER. THE"WRENCH" LIGHT TURNED ON. I SEEMED AS THOUGH THE ENGINE WAS STILL ON BUT WHEN I PUSHED ON THE ACCELERATOR NOTHING HAPPENED. THIS HAPPENED IN THE MIDDLE OF A 4 LANE FREEWAY. THANK GOD I WAS TRAVELING DOWN HILL SO I WAS ABLE TO GET OVER TO THE SHOULDER. I TURNED THE CAR OFF, WAITED A MOMENT AND TRIED TO RESTART. IT STARTED BACK UP AND DROVE FOR ANOTHER MONTH OR TWO WHEN IT DID THE EXACT SAME THING. SEEMS LIKE THIS IS HAPPENING TO QUITE A FEW PEOPLE WHO OWN FORD FUSIONS. I'VE TAKEN IT IN AND IT IS THE THROTTLE BODY, SAME AS MANY OTHER PEOPLES COMPLAINTS WITH THE EXACT SAME STORY. VERY DANGEROUS PROBLEM. *TR

05/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING ON INTERSTATE AT HIGHWAY SPEEDS (65MPH+), CAR SUDDENLY LOST POWER AND SLOWED, SHUDDERING AS IT STOPPED. DIFFICULT TO RESTART, ABLE TO CONTINUE ON DRIVING FOR SEVERAL MILES BEFORE OCCURRING AGAIN. HAD VEHICLE TOWED TO FORD DEALER IN THE AREA FOR SERVICE. DIAGNOSED AS THROTTLE BODY FAILURE; DEALER SERVICE HAS REPLACED THROTTLE BODY AS OF 5/3/2013. *TR

05/03/2013
Components: POWER TRAIN
Incident Date: 05/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WE WERE TRAPPED ON AN INTERSTATE OUT OF STATE AFTER FLAT TOWING PER FORD'S SPECS AND FORD'S RECOMMENDATIONS. TRANSMISSION FAILED. HAD TO TRAILER FUSION HOME AFTER DEALER SAID IT WOULD BE SIX DAYS BEFORE ONE WAS AVAILABLE. TRANSMISSION WAS REPLACED. WAS TRAPPED ON INTERSTATE A SECOND TIME ON 5/23/12 WHILE FLAT TOWING, THE 2ND TRANSMISSION FAILED. THIS TRANSMISSION HAD 15,707 MILES ON IT. IT WAS OBVIOUS THAT THIS TRANSMISSION WAS NOT MADE FOR FLAT TOWING. WE ASKED FORD CUSTOMER SERVICE TO BUY BACK THE FUSION SINCE THE ONLY REASON WE BOUGHT IT WAS THEY RECOMMENDED IT FOR FLAT TOWING. THEY REFUSED. ON 4/25/13 I TOOK THE FUSION IN TO CHECK FLUID LEVEL FOR FLAT TOWING AND WITH ONLY ABOUT 8000 MILES ON FLUID SINCE 2ND REPLACEMENT THE REPORT RECOMMENDED THE TRANSMISSION BE FLUSHED AND REFILLED BECAUSE THE FLUID WAS BURNT. FORD WOULD NOT PAY FOR IT EVEN THOUGH I HAD AN EXTENDED WARRANTY AND MY CAR ONLY HAD 24215 MI. THE SERVICE WRITER TOLD ME NOT TO FLUSH AND REFILL WITH ONLY 8000 MI ON THE FLUID EVEN THOUGH THAT WAS THE MAIN REASON I WENT IN. I HEARD FORD WAS WORKING WITH REMCO AND HAD DEVELOPED A TRANSMISSION COOLER THAT THEY WERE INSTALLING TO KEEP THESE TRANSMISSIONS FROM FAILING BUT THE DEALER KNEW NOTHING ABOUT THIS. FORD SEEMS HAPPY TO HAVE CUSTOMERS TRAPPED ON DANGEROUS FREEWAYS AND THEN CONTINUE TO REPLACE THE TRANSMISSIONS AT THE INCONVENIENCE AND DANGER TO THE OCCUPANTS OF THE FUSION. MANY CONSUMERS WITH THIS 6F35 TRANSMISSION HAVE HAD MANY EXPERIENCES LIKE OURS AS EVIDENCED ON THE INTERNET (FORD FORUM). PLEASE HELP.

05/02/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS JUST LEAVING THE STREET FROM OUR SUBDIVISION DURING MORNING RUSH HOUR, MADE A RIGHT HAND TURN WHEN THERE WAS A BREAK IN TRAFFIC AND JUST AS I WAS ACCELERATING THE ENGINE JUST SEEMED TO DIE. I WAS ABLE TO STEER THE CAR TO THE SIDE OF THE STREET TO GET OUT OF TRAFFIC AND DISCOVERED THAT THE CAR WAS STILL RUNNING AT A ROUGH IDLE AND A "WRENCH" SYMBOL SHOWED UP ON MY DASH. WHEN THE TRAFFIC CLEARED I WAS ABLE TO BACK UP INTO THE STREET INTO OUR SUBDIVISION, GOT THE CAR TURNED AROUND AND DROVE BACK TO MY HOUSE AT LESS THAN 5MPH. AFTER LETTING THE CAR SET FOR A WHILE I STARTED IT UP AND IT RAN FINE. I THEN CALLED A MECHANIC AND EXPLAINED WHAT HAPPENED AND ASKED HIM TO CHECK IT OUT, WHICH HE AGREED TO DO. DURING THE DRIVE TO THE MECHANIC THE SAME PROBLEM OCCURRED ABOUT 1/2 MILE FROM HIS LOCATION AND I WAS AGAIN ABLE TO GET OUT OF THE FLOW OF TRAFFIC AND MADE IT TO HIS LOCATION. AFTER LEAVING THE CAR AT HIS LOCATION I WENT ON LINE TO RESEARCH IF ANY OTHER 2010 FUSION OWNERS HAD EXPERIENCED THE SAME PROBLEM AND FOUND THAT THERE WERE HUNDREDS THAT HAD, MANY OF WHOM CONTACTED FORD WITH NO LUCK IN GETTING THEM TO ACKNOWLEDGE THE PROBLEM. THE PROBLEM APPEARS TO BE ASSOCIATED WITH THE THROTTLE BODY ASSEMBLY. I ALSO CALLED FORD TO DISCUSS THIS WITH THEM AND ASKED WHY THEY HAD NOT INITIATED A RECALL ON THIS VEHICLE SINCE SO MANY PEOPLE HAD THIS PROBLEM AND IT WAS WHAT I CONSIDERED TO BE AN EXTREME SAFETY HAZARDS FOR DRIVERS WHEN THIS HAPPENED. I WAS TOLD THAT THIS WAS NOT AN ISSUE FOR WHICH A RECALL NOTICE HAD BEEN INITIATED. I HAVE HAD FORD PRODUCTS FOR OVER 40 YEARS AND WAS VERY SURPRISED THAT THIS WAS THE KIND OF RESPONSE I GOT. I AM SURPRISED THAT SOMEONE HAS NOT INITIATED A CLASS ACTION SUIT AGAINST THEM FOR THIS PROBLEM SINCE IT IS SUCH A SERIOUS SAFETY HAZARD. *TR

05/01/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

ADVISORY MECHANICAL WRENCH LIT UP ON DASH - LOSS ALL ACCELERATION POWER. HAD TO COAST OFF SIDE OF ROAD AND PLACE TRANSMISSION IN PARK - AND TURN OFF LOW IDLE ENGINE. THIS OCCURRED 3 X'S ALL SIMILAR THIS SAME DAY. PRIOR, HAD COMPLAINED TO AUTO DEALERSHIP ABOUT 1ST COUPLE INCIDENTS (APPROX) 4 OTHER TIMES; THEY INDICATED THEY FOUND NO ISSUE. I WILL HAVE CODES READ 1ST THING IN THE MORNING, BY AUTOZONE LOOKING FOR P2111 AND P2112 - THEN TAKE IT TO THE DEALERSHIP. THIS IS VERY UNSAFE - AND NOW I AM WORRIED TO HAVE MY WIFE DRIVE ALONE WITH THIS VEHICLE. ITS OUR ONLY CAR. *TR

05/01/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THE FIRST INCIDENT OCCURRED A FEW MONTHS AGO. AS I WAS ACCELERATING FROM A STOPPED POSITION AT A STOP LIGHT, THE CAR'S ENGINE SEEMED TO LOSE POWER AND WRENCH LIGHT CAME ON. I ROLLED TO A STOP AT THE CORNER OF THE INTERSECTION, AND PUT THE VEHICLE IN PARK. IN PARK, THE ENGINE BEGAN TO SHAKE SO, I TURNED THE VEHICLE OFF. AFTER A MINUTE I TURNED THE VEHICLE BACK ON, THE CAR SEEMED TO RUN FINE AFTERWARDS WITH NO CHECK ENGINE LIGHT. YESTERDAY (4/30/13), THE CAR STALLED AGAIN. THIS TIME I WAS GOING 40 MPH AND HAD TO PULL PROMPTLY TO SHOULDER TO AVOID BEING HIT BY THE UNSUSPECTING DRIVER BEHIND ME. I TURNED OFF THE ENGINE AND RESTARTED THE CAR. I WAS ABLE TO GO A FEW FEET BEFORE THE CAR STALLED AGAIN. THIS TIME THE CHECK ENGINE LIGHT CAME ON, AND I WAS UNABLE TO OPERATE THE VEHICLE ABOVE 900 RPMS. I HAD THE CAR TOWED TO A FORD DEALERSHIP WHO SAID I NEEDED A NEW THROTTLE BODY ASSEMBLY. THE CAR HAD AROUND 38,000 MILES AT THE TIME OF INCIDENT. UPON RESEARCH, I DISCOVERED THIS IS A KNOW PROBLEM, AND FORD HAS YET TO ISSUE A RECALL TO PREVENT FUTURE CRASHES AND INJURY. SOMETHING NEEDS TO BE DONE!! *TR

05/01/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

MY WIFE WAS ACCELERATING THROUGH AN INTERSECTION AND CAR STALLED. LUCKILY AN ONCOMING VEHICLE WAS ABLE TO SWERVE OUT OF WAY AND MY WIFE WAS ABLE TO STEER THE CAR TO THE SHOULDER. IT WOULD NOT RESTART AND I CAME AND SWITCHED CARS WITH HER. AFTER 5 MINUTES IT STARTED AND I WAS ABLE TO DRIVE HOME AFTER 4-5 MORE STALLS ON MY 2 MILE RIDE HOME. STALLED ON WAY TO DEALER ON MONDAY AND THEY ADVISED NEEDED TO REPLACE A THROTTLE BODY AT A COST OF OVER $500. ONLY HAD CAR FOR 35 MTHS BUT SINCE OVER MILES THE WARRANTY WOULDN'T COVER IT. AFTER CHECKING WITH OTHER MECHANICS WAS ABLE TO SEE ABOUT 32 OTHER INCIDENTS THAT REQUIRED SAME REPAIR ON 2010 FUSION 2.5L ENGINE. BUT WHEN SPOKE WITH A FORD AREA MGR THEY CLAIMED WOULD DO NOTHING AND THERE IS NO ISSUES WITH THIS CAR OR PART? *TR

05/01/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I PULLED OUT OF A PARKING LOT ON A HIGHWAY AND THE CAR STALLED AND GAVE OUT IN ONCOMING TRAFFIC. THE NEXT DAY, I TOOK THE CAR TO THE LOCAL DEALERSHIP WHERE I PURCHASED THE VEHICLE, LOOKOUT FORD. I WAS TOLD BY THEIR MAINTENANCE TECH THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED AS SOON AS POSSIBLE. THIS FIX CAME WITH A BILL OF OVER $450.00. I QUESTIONED AS TO WHY THIS WAS NOT RECALLED OR COVERED UNDER WARRANTY AND THEY HAD NO ANSWER FOR ME. *TR

05/01/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2013
Crash: No
Fire: No
Summary

I TOO EXPERIENCED THE SAME ISSUE AS I HAVE SEEN REPEATEDLY REPORTED WITH THE THROTTLE BODY NEEDING TO BE REPLACED. FORTUNATELY I WAS NOT IN HEAVY TRAFFIC AND WAS GOING AT A LOWER RATE OF SPEED, WHEN SUDDENLY THERE WAS NO RESPONSE WHEN TRYING TO ACCELERATE. I PULLED OVER INTO A PARKING LOT WHERE MY VEHICLE BEGAN TO STALL. THE WRENCH LIGHT CAME ON. I TURNED OFF MY ENGINE AND WHEN RESTARTED THE WRENCH LIGHT WAS NO LONGER LIGHT UP. I WAS ABLE TO DRIVE SAFELY HOME. I CALLED THE DEALERSHIP THE NEXT MORNING AND ATTEMPTED TO BRING THE VEHICLE IN. I WAS ONLY ABLE TO DRIVE APPROXIMATELY A QUARTER OF A MILE AND THE SAME LOSS OF RESPONSE TO THE THROTTLE AND STALLING OCCURRED WHEN I PULLED BACK INTO MY DRIVEWAY. I HAD TO HAVE MY VEHICLE TOWED. THE DEALERSHIP INDICATED THE THROTTLE BODY NEEDED TO BE REPLACED AND THERE WAS A "NATIONWIDE BACKORDER" FOR THE PART. I INQUIRED WHY WAS THERE A BACKORDER? THE SERVICE REPRESENTATIVE REPLIED THAT WAS A GOOD QUESTION HE DID NOT KNOW. PERHAPS IT IS BECAUSE SO MANY NEED TO BE REPLACED! I WAS QUOTED $420.00. I CALLED LOCAL AUTOMOTIVE PARTS STORES AND THEY ALL SAID THEY DID NOT HAVE THE PART AND REFERRED ME BACK TO THE DEALER, IT APPEARS IT IS VERY EASY TO REPLACE, YOU CAN YOUTUBE IT. ALSO I READ THE CODE WILL ONLY APPEAR IF THE WRENCH LIGHT IS STILL LIGHT. I AM VERY DISSATISFIED THAT FORD DOES NOT TAKE THIS ISSUE SERIOUSLY. I HAVE READ NUMEROUS REPORTS ON MANY WEBSITE SEARCHES INDICATING THIS IS A VERY COMMON PROBLEM FOR THE 2010 FUSION. THEY SHOULD BE RECALLED AND REPLACED AT NO CHARGE. HOW HIDEOUS TO THINK SOMEONE COULD BE INJURED OR LOOSE THEIR LIFE FOR SOMETHING THAT COULD AND SHOULD BE EASILY RECTIFIED. SHAME ON YOU FORD. UNFORTUNATELY I WILL PROBABLY NOT PURCHASE ANOTHER FORD VEHICLE BECAUSE OF THIS AND I HAD REALLY LIKED MY CAR UP UNTIL NOW. THIS ISSUE SHOULD BE INVESTIGATED IMMEDIATELY. STOP WAITING. *TR

04/29/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT 65 MPH. THE WRENCH LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED BUT THE DEALER FOUND TRANSMISSION FLUID HAD LEAKED AT THE DRIVER FRONT TIRE AREA AND ALSO STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE DEALER REPLACED THE TRANSMISSION AND THE BRAKE FLUID BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT ALSO WANTED TO STATE THAT THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR UNKNOWN ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS VEHICLE 57,000. UPDATED 08/27/13*LJ THE CONSUMER STATED WHILE DRIVING, THE VEHICLE LOST POWER TO THE WHEELS AND THE ABILITY TO STEER BECAME VERY DIFFICULT. THE ACCELERATOR PEDAL BECAME UNRESPONSIVE. SHE WAS ABLE TO GET TO VEHICLE OVER TO THE SIDE OF THE ROAD, AFTER SHE PULLED OVER, THE VEHICLE BEGAN TO SHAKE BEFORE SHE TURNED THE ENGINE OFF. ALSO, THE WRENCH INDICATOR LIGHT ILLUMINATED.

04/29/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

MY CAR STARTED TO STALL AND WENT INTO LIMP HOME MODE. IT IMMEDIATELY WENT TO 1000 RPMS AND LOST ALL POWER. THE ENGINE LIGHT CAME ON. I HAD TO GO ACROSS ALL LANES OF TRAFFIC ON A BUSY HIGHWAY AND ALMOST GOT HIT. A COMMONLY KNOWN PROBLEM WITH THE THROTTLE BODY IS THE MOST LIKELY CAUSE. *TR

04/26/2013
Components: STEERING
Incident Date: 04/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING ASSIST FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE. *TR

04/25/2013
Components: SEATS
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

DRIVERS SIDE POWER SEAT QUICK WORKING. *TR

04/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

THIS HAPPENED 5 TIMES WITHIN 2 WEEKS BEFORE I WAS ABLE TO GET THE ISSUE DIAGNOSED AND FIXED. I HAVE ONLY OWNED THE CAR FOR 2 MONTHS. THIS HAPPENED AT THE WORSE POSSIBLE MOMENT EVERY TIME. I LIVE IN HAWAII WHICH IS KNOWN FOR ITS 4 LANES OF BUMPER TO BUMPER TRAFFIC (NO FARTHER THAN 20' APART OR SOME ONE WILL PULL IN BETWEEN YOU) GOING 70MPH. THIS INCIDENT HAPPENED 4 TIMES TO ME ON THE HIGHWAY DURING THIS RUSH HOUR TRAFFIC. INCIDENT: WAS CASUALLY DRIVING AT A CRUISING SPEED (70 MPH NOT ACCELERATING) WHEN THE CAR SHIFTED TO 1ST GEAR AND IDLED AT 1000-1200 RPMS. I COULD NOT ACCELERATE, AND I COULD NOT SHIFT GEARS MANUALLY (I HAVE THE MANUAL OVERRIDE FEATURE). NOTHING WORKED AND MY CAR QUICKLY SLOWED DOWN TO A CRAWLING SPEED OF ABOUT 10 MPH. I WAS IN THE LEFT LANE. IN HAWAII, THAT MEANS YOU ARE STUCK NEXT TO A CONCRETE MEDIAN LESS THAN 2 FEET FROM THE ACTUAL LANE. THIS MEANT THAT I HAD TO GET FROM THE LEFT LANE ACROSS 3 LANES TRAFFIC TO THE RIGHT LANE WITH CARS NO FARTHER THAN 20' APART GOING 60-75 MPH WHILE I WAS GOING 10 MPH. NEEDLESS TO SAY IT WAS NOT THE HIGHLIGHT OF MY DAY/MONTH/YEAR... THIS HAPPENED 4 MORE TIMES WITHIN THE NEXT 2 WEEKS. FORTUNATELY I LEARNED MY LESSON AND STUCK TO THE RIGHT LANE (OF COURSE ONE OF THESE TIMES THERE WAS NO RIGHT HAZARD LANE EITHER SO I HAD TO DRIVE 10MPH FOR ABOUT 5 MINUTES ON THE HIGHWAY BEFORE I COULD GET TO A TURNOFF). WHEN I TOOK IT IN FOR DIAGNOSTICS NOTHING CAME UP ON THE READING. FORTUNATELY MY TECHNICIAN DROVE IT AND IT FAILED ON HIM SO HE WAS ABLE TO FIGURE OUT IT WAS THE ELECTRONIC THROTTLE CONTROL. $350 (BASED ON RESEARCH USUALLY COSTS ABOUT $500 BUT I KNOW THE TECH.) LATER I HAVE IT FIXED ENOUGH TO TRADE IT IN FOR A FOREIGN CAR. *TR

04/22/2013
Components: STEERING
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING AROUND 25 MPH STRAIGHT IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE POWER STEERING STOP WORKING AT THIS TIME. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW, THEY RESET THE SYSTEM AND IT'S NOW WORKING BUT THEY WANT ME TO BUY A NEW STEERING RACK WHICH IS $1100 PLUS LABOR BUT CANNOT GUARANTEE THAT IS THE PROBLEM. HOWEVER, EVEN THOUGH THEY HAVE NO IDEA WHAT EXACTLY IS CAUSING THE PROBLEM AND RESETTING THE SYSTEM FIXES IT, THEY GUARANTEE THAT THE PROBLEM WILL HAPPEN AGAIN IF I DON'T REPLACE THE STEERING RACK. *TR

04/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/15/2010
Crash: No
Fire: No
Summary

MY FUSION HAS MULTIPLE ISSUES. THE FIRST BEING A STALLING ISSUE WHEN SITTING AT A STOP, WHEN YOU PRESS THE ACCELERATOR THE CAR JUST DIES. IT HAS DONE THIS TO ME MULTIPLE TIMES THE LATEST BEING WITH MY WIFE WHO NOW REFUSES TO DRIVE THE CAR. IT DOESN'T POST A CODE AND STARTS RIGHT UP; WITH NO CODE THE FORD SAYS THEY CANNOT HELP. THE SECOND ISSUE IS TERRIBLE SHIFTING AND VERY SLOW RESPONSE TO THROTTLE MOVEMENTS. THE SHIFT FROM 1ST GEAR TO 2ND HAS BEEN VERY BAD; FORD HAS FLASHED THE COMPUTER MULTIPLE TIMES WHICH DID NOTHING. FORD SAYS WITHOUT A CODE THEY ARE NOT ABLE TO HELP. THIS HAS BEEN AN ISSUE WITH THE CAR FROM DAY 1. THIRD ISSUE IS WHEN YOU ARE ACCELERATING AND HAVE TO HIT THE BRAKES, WHEN YOU GET BACK ON THE GAS THE CAR ACTS AS IF THE MOTOR WAS TURNED OFF. YOU HAVE TO PUSH THE ACCELERATOR TO THE FLOOR TO GET IT TO RESPOND. I HAVE ALMOST BEEN HIT MULTIPLE TIMES DUE TO THIS ISSUE. AGAIN NO CODE SO FORD SAYS THEY CANNOT DO ANYTHING. *TR

04/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE WRENCH WARNING ICON AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,353. *TR

04/22/2013
Components: ENGINE
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING DOWN THE ROAD, WHEN SUDDENLY MY CAR BEGAN TO SHAKE. I NOTICED THE WRENCH LIGHT CAME ON BEFORE THE CAR CAME TO A COMPLETE STOP IN THE MIDDLE OF THE ROAD. I THEN HAD MY VEHICLE TOWED TO THE DEALERSHIP TO BE EVALUATED. THEY SAID THEY COULDN'T FIND ANYTHING WRONG, BECAUSE THE WRENCH LIGHT WAS OUT. I THOUGHT THAT WAS VERY STRANGE BECAUSE A CAR JUST DOESN'T STOP AND LOOSE POWER FOR NO REASON. I TOOK THEIR WORD FOR IT AND CONTINUED TO DRIVE THE VEHICLE. ON APRIL 19, 2013, I WAS DRIVING TO WORK WHEN MY CAR BEGAN TO SHAKE, THIS TIME THE WRENCH LIGHT AND THE ENGINE LIGHT CAME ON BEFORE MY VEHICLE CAME TO AN ABRUPT STOP. UNLIKE THE FIRST INCIDENT, I WAS ALMOST IN A TERRIBLE ACCIDENT. THE CARS BEHIND ME HAD TO SWERVE TO AVOID HITTING EACH OTHER INCLUDING THE BACK OF MY CAR. I WAS FURIOUS BECAUSE I FELT THE FORD SERVICE DEPARTMENT PUT MY LIFE IN DANGER BY NOT LOOKING INTO THE PROBLEM FROM THE FIRST INCIDENT. I HAD MY CAR TOWED A SECOND TIME, THIS TIME THEY DIAGNOSED THE PROBLEM AS A DEFECTED THROTTLE BODY. THEY EXPLAINED THEY CANT DIAGNOSE A PROBLEM WITHOUT A CODE, EVEN THOUGH I TOLD THEM ABOUT THE WRENCH LIGHT AND THE POWER LOSS OF MY VEHICLE. I HOPE FORD TAKE CARE OF THE THROTTLE BODY ISSUE BEFORE SOMEONE IS SERIOUSLY INJURED. MY SAFETY WAS IN DANGER BECAUSE OF THIS MALFUNCTION. *TR

04/21/2013
Components: STEERING
Incident Date: 04/12/2013
Crash: No
Fire: No
Summary

ELECTRIC POWER STEERING FAILED WHILE MY WIFE WAS DRIVING AT 45 MPH. CAR COULD NOT BE MANUVERED WITHOUT EXTREME DIFFICULTY. ALL INDICATIONS LED TO A FAILED ELECTRIC POWER STEERING RACK. HAD IT REPLACED WITH A PART FROM A SALVAGED VEHICLE WITH LIGHT SIDE DAMAGE AND 25,000 MILES. WORKED FINE FOR 3 DAYS, FAILED AGAIN AT 50 MPH. TOO DIFFICULT AND NOT SAFE TO DRIVE, WILL BE TOWED TO DEALER. NEED FORD TO OWE UP ON THIS SAFETY ISSUE. *TR

04/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAVE A 2010 FORD FUSION, MY CAR STARTED SURGING FOR ABOUT 20 MILES THEN AS I WAS DRIVING DOWN THE HIGHWAY, IT LOST ACCELERATION, THE ENGINE WAS RUNNING, BUT IT LOST SPEED IT WOULD NOT GO, I PUSHED THE PEDAL TO THE FLOOR AND WITHOUT WARNING, IT QUIT GOING! I HAD TO TRY TO GUIDE IT TO THE SIDE OF THE ROAD. I PUT MY HAZARD LIGHTS ON AND SAT ON THE SIDE OF THE ROAD. I CRANKED IT BACK UP AND DROVE A FEW MORE MILES SURGING AND IT CUT OFF WHILE DRIVING ON THE HIGHWAY AGAIN, VERY DANGEROUS. I GOT IT TO THE ADVANCE AUTO PARTS AND THEY PUT A DETECTOR ON IT AND IT SAID IT WAS THE THROTTLE SENSOR. THIS IS VERY SCARY AND DANGEROUS AND SHOULD BE RECALLED BEFORE SOMEONE IS INJURED OR KILLED. *TR

04/18/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I PURCHASED A 2010 FORD FUSION 2 YEARS AGO AND I HAVE BEEN HAPPY WITH IT UP UNTIL JUST RECENTLY. THE OTHER MORNING I WAS ON MY WAY TO THE GYM AND THE CAR LOST TOTAL POWER, SPUTTERED THEN JUST DIED. IT STARTED UP RIGHT AWAY AND I WAS ABLE TO MAKE IT BACK HOME. NEEDLESS TO SAY, IT HAD TO GO TO THE DEALER AND THE PROBLEM HAS BEEN DIAGNOSED AS A THROTTLE BODY PROBLEM. APPARENTLY THIS HAS BEEN VERY COMMON IN THIS YEAR OF THE FORDS. IT IS EXTREMELY UPSETTING AS IF THIS HAD HAPPENED WHEN I WAS ON THE FREEWAY, IT COULD HAVE BEEN A REAL PROBLEM. THE TOTAL COST FOR THE REPAIRS WAS 600.00. I REALLY HOPE FORD PLACES A RECALL ON THESE THROTTLE BODIES, THIS IS A DANGEROUS SITUATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/18/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I WAS DRIVING THE VEHICLE HOME AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NO LONGER RESPOND TO THE ACCELERATOR PEDAL. I COASTED TO A STOP THE ENGINE STILL RUNNING BUT NO ACCELERATION. *TR

04/18/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

1ST INCIDENT: CAR STALLED IN TRAFFIC WHILE GOING 40 MPH, COASTED INTO PARKING LOT, RESTARTED CAR AND DROVE FINE - NO WARNING LIGHTS 2ND INCIDENT: 6 WEEKS LATER WITH NO ISSUES OR WARNING LIGHTS CAR STALLED AGAIN LATE AT NIGHT WHILE GOING 35 MPH UP A SMALL RISE 3RD INCIDENT: 2 DAYS LATER - STILL NO WARNING LIGHTS, CAR SUDDENLY LOST POWER, DID NOT STALL, BUT WOULD NOT GO OVER 5 MPH WHILE ENTERING ATTEMPTING TO ENTER INTERSTATE. SAT ON SIDE OF INTERSTATE FOR 45 MINUTES WAITING ON A TOW TRUCK. I HAD THE CAR TOWED TO A FORD DEALERSHIP. THEY REPLACED THE THROTTLE BODY WHICH COST $385. THE NOTES ON THE INVOICE STATE THEY "RETRIEVED CODE P2111 THROTTLE SYSTEM STUCK OPEN." I FEEL CERTAIN FORD HAS SOME SERIOUS ISSUES WITH THESE CARS AS THE TRANSMISSION HAS ALREADY HAD TO BE REBUILT.

04/17/2013
Components: POWER TRAIN
Incident Date: 04/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

I WAS DRIVING TO WORK, AS I WAS PASSING A VEHICLE, MY CAR CUT OUT AT AROUND 70 MPH. AFTER MY ENGINE CUT AND THE WRENCH LIGHT CAME ON, I TRIED TO ACCELERATE AND WAS NOT ABLE TO ACCELERATE THE CAR. I PULLED OFF TO THE SHOULDER AND TURNED THE CAR OFF AND RESTARTED THE CAR. AS I WAS RESTARTING, THE CAR TOOK A LITTLE EXTRA CRANKS TO TURN OVER. UPON RESTARTING, THE WRENCH LIGHT WENT OFF AND THE CARD DROVE FINE. *TR

04/17/2013
Components: ENGINE
Incident Date: 04/07/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. AFTER THE VEHICLE SAT FOR A CONSIDERABLE AMOUNT OF TIME IT WAS RESTARTED AND OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT NO CAUSE FOR FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 43,000.

04/16/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/16/2013
Crash: No
Fire: No
Summary

GOING 70 MPH ON I 75 IN ATLANTA.. CAR JUST SHUT DOWN.. ALMOST GOT HIT BY A 18 WHEELER. MADE IT TO SHOULDER . WRENCH LIGHT WAS ON. SO I GUESS IT IS THE THROTTLE BODY. HOW IS THIS NOT A RECALL? I SEE MANY OTHER COMPLAINTS ON GOOGLE ABOUT THE SAME SITUATION WITH THIS CAR. *TR

04/15/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

THIS MORNING WHILE TRAVELING THE INTERSTATE WITH CRUISE CONTROL SET AT 75MPH MY CAR HAD A SWIFT JERKING MOTION AND LOST ALL ACCELERATION ACCIDENT WAS A NEAR MISS TRYING TO GET OFF HIGHWAY TO EMERGENCY LANE. TOWED TO FORD DEALER AND RIGHT AWAY THEY KNEW IT WAS A THROTTLE BODY FAILURE. CAR SHOWED NO SIGNS OF ANYTHING BEING WRONG UNTIL INCIDENT OCCURRED. THROTTLE BODY REPLACED AT MY EXPENSE DUE TO THEY SAY NOT COVERED UNDER POWETRAIN WARRANTY. FORD OBVIOUSLY KNOWS THERE IS A PROBLEM WITH THIS AND REFUSES TO ACKNOWLEDGE IT AT THIS TIME. HAVE READ SEVERAL FORUMS OF NUMEROUS OTHER PEOPLE WITH SAME PROBLEM AND RAN ACROSS ARTICLE OF YOUR INVESTIGATION OF FORD. FORD SHOULD BE HELD RESPONSIBLE FOR THERE FAULTY PARTS. IN THE RIGHT SITUATION SOME IS GOING TO LOSE THERE LIFE RELATED TO THIS PROBLEM. *TR

04/13/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

DRIVING AT 70 MPH AND CAR LOST POWER. *TR

04/12/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2013
Crash: No
Fire: No
Summary

AS I ACCELERATED FROM A RED LIGHT, THE CAR SPUTTERED AND SEEMED TO STALL. THE WRENCH LIGHT FLASHED ON BUT DIDN'T STAY ON. SINCE IT DROVE FINE AFTER THAT, WE DIDN'T TAKE IT IN. ABOUT A MONTH LATER, IT HAPPENED AGAIN. I RESEARCHED IT ONLINE AND REALIZED MANY PEOPLE ARE HAVING THE SAME PROBLEM. WE CALLED FORD AND SCHEDULED AN APPOINTMENT. IT HAPPENED 6 TIMES IN A 20 MINUTE DRIVE BEFORE WE GOT IT. FORD REPLACED (AT A CHARGE TO US!) THE THROTTLE BODY AND IT HAS BEEN FINE SINCE. *TR

04/12/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

AT ANY GIVEN TIME, USUALLY WHEN WE ARE DRIVING THE CAR OVER 25 MILES AN HOUR, THE CAR WILL ABRUPTLY STUTTER AND THEN STALL. THIS IS A VERY DANGEROUS SITUATION SINCE WHEN I AM ON THE INTERSTATE, THE VEHICLE WILL TURN OFF WHILE WE ARE IN HEAVY TRAFFIC. WE HAVE RESEARCHED THIS ISSUE AND SEVERAL HUNDRED OWNERS HAVE THE SAME PROBLEM WHICH APPEARS TO BE WITH THE THROTTLE BODY ASSEMBLY. WE CALLED FORD AND THEY SAID THAT WE NEED TO TAKE IT IN. FOR A POTENTIAL SERIOUS DANGEROUS SITUATION, THERE WAS A LACK OF CARE AND CONCERN ON THEIR PART. I BELIEVE THAT SOMEONE SHOULD INVESTIGATE THE STALLING OF THIS VEHICLE AND MANDATE THAT FORD RESOLVE THIS PROBLEM. *TR

04/11/2013
Components: POWER TRAIN
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KCXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE VEHICLE STALLED IMMEDIATELY AFTER BEING STARTED. THE VEHICLE WOULD SURGE AND SHAKE ABNORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE TACHOMETER WOULD SPORADICALLY INCREASE AND DECREASE RAPIDLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS INSPECTED BY A DEALER HOWEVER, THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 51,075.

04/11/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/01/2010
Crash: No
Fire: No
Summary

THIS PROBLEM HAS HAPPENED MULTIPLE TIMES. WHEN I HIT THE GAS AFTER SLOWING DOWN, THE VEHICLE WILL NOT MOVE. I WILL HAVE TO JAM DOWN ON THE GAS PEDAL BEFORE IT DOES ANYTHING. AT THAT POINT, THE RPM'S FLY UP AND THE CAR WILL FINALLY START MOVING. IT IS INEVITABLE THAT THIS WILL CAUSE ME TO GET INTO A CAR ACCIDENT AND EVEN POSSIBLY KILLED ONE DAY. THERE HAVE BEEN SEVERAL TIMES WHERE I HAVE BEEN JUST SHY OF GETTING SLAMMED INTO BY ONCOMING TRAFFIC AS I TURN IN FROM OF THEM CAUSE MY VEHICLE IS NOT MOVING. ALSO THERE HAVE BEEN THREE INSTANCES IN WHICH THE CAR WILL TOTALLY STOP MOVING. THE CAR IS ON, BUT IT WILL NOT GO. I WILL HIT THE GAS AND NOTHING HAPPENS. I HAVE TO SHUT THE CAR COMPLETELY OFF AND THEN BACK ON AGAIN IN ORDER TO GET IT TO MOVE. I HAVE COMPLAINED TO THE DEALERSHIP SEVERAL TIMES ABOUT PROBLEMS WITH MY VEHICLE AND NOTHING EVER GETS DONE.THIS IS EXTREMELY DANGEROUS AND I FEAR FOR MY LIFE CAUSE OF THIS PROBLEM THAT CONTINUES TO GO UNHEEDED BY THE DEALERSHIP. *TR

04/10/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

ON THREE SEPARATE OCCASIONS AROUND THE INCIDENT DATE, MY 2010 FUSION HAD A SUDDEN LOSS OF POWER ACCOMPANIED BY A ROUGH IDLE. THE "WRENCH LIGHT" CAME ON DURING EACH INCIDENT. EACH TIME I MOVED THE CAR TO THE SIDE OF THE ROAD, SHUT IT DOWN AND RESTARTED IT. EACH RESTART TOOK A PROLONGED TIME BEFORE THE ENGINE WOULD TURN OVER. AFTER EACH RESTART, THE CAR RAN FINE. THE FIRST TIME THE INCIDENT HAPPENED I HAD A VEHICLE BEHIND ME AND WAS NEARLY REAR ENDED. I ENDED UP TAKING THE CAR TO THE DEALERSHIP FOR REPAIR. DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. GIVEN THE INFORMATION ABOUT THE MALFUNCTION SYMPTOMS AS WELL AS THE TRIGGERING OF THE "WRENCH LIGHT" I WAS ABLE TO PROVIDE, THE SERVICE ADVISOR ALONG WITH THE LEAD TECHNICIAN AGREED THAT THE THROTTLE BODY WAS THE LIKELY PROBLEM AND PERFORMED THE REPAIR. DUE TO THE FACT THE CAR WAS APPROX. 3 MONTHS PAST THE 3YRS OF THE 3YRS/36K WARRANTY IT WAS NOT COVERED. THIS REPAIR WAS ALSO NOT COVERED BY THE EPA OR POWER TRAIN WARRANTY NOR WAS IT A COVERED PART ON MY EXTENDED WARRANTY. THIS RESULTED IN A REPAIR BEING PAID OUT OF POCKET. IT DOES SEEM LIKELY THAT FORD MOTOR CO. IS AWARE OF THIS PROBLEM AS THE REPLACEMENT THROTTLE BODY HAS AN UPDATED PART NUMBER (PART # DS7Z9E926A) FROM THE ORIGINAL LISTED PART. THIS INFORMATION ABOUT THE UPDATED PART NUMBER WAS PROVIDED BY THE SERVICE ADVISOR AT THE DEALERSHIP. IN ADDITION TO THE THROTTLE BODY BEING REPLACED, AN UPDATE TO THE VEHICLE COMPUTER WAS ALSO REQUIRED. SINCE THE WRITING OF THIS COMPLAINT, THE CAR HAS NOT HAD ANY FURTHER INCIDENCES OF LOSS OF POWER. *TR

04/08/2013
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

VEHICLE LOST POWER WHILE ACCELERATING. WRENCH ICON CAME ON. WAS ABLE TO PULL OVER TO SHOULDER. CAR SHUTTERED WHEN TURNED OFF. WAS ABLE TO RESTART AND DRIVE HOME. DIAGNOSIS: MASS AIR FLOW SENSOR. 3 WEEKS LATER IT HAPPENED AGAIN BUT THIS TIME WAS NOT ABLE TO RESTART. COULD COAST AT 12 MPH BUT WHENEVER ACCELERATOR WAS PUSHED CAR SHUTTERED AND LOST POWER. DIAGNOSIS: THROTTLE BODY AND COIL. *TR

04/08/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING THROUGH A BUSY INTERSECTION WHEN THERE WAS NO THROTTLE RESPONSE AT ALLL. I MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUT ENGINE OFF. WAITED A FEW MINUTES AND RESTARTED ENGINE AGAIN. HAD NO PROBLEMS FOR THE REST OF THE DAY. THAT EVENING ME AND MY YOUNG SON WERE GOING OUT FOR DINNER WHEN I TRIED TO MERGE INTO FAST MOVING TRAFFIC THE THROTTLE RESPONSE WAS NOT THERE. I HAD TO SWERVE SHARPLY TO THE RIGHT TO AVOID BEING REAR ENDED BY A SEMI-TRUCK GOING 65 MILES AN HOUR. NEEDLESS TO SAY I HAD THE VEHICULE TOWED TO THE DEALER FOR REPAIRS. THE 3 YEAR WARRENTY HAD EXSPIRED BUT THE VEHICULE ONLY HAD 25000 MILES ON IT.I WAS QUOTED AROUND $600 FOR REPLACEMENT OF THE THROTTLE BODY. THIS PART SHOULD NOT HAVE FAILED WITHIN THE AMOUNT OF MILES THAT WEE ON IT. I FEEL THAT FORD MOTOR COMPANY KNOWS ABOUT THIS PROBLEM AND IS WAITING FOR SOMEONE TO LOSE THEIR LIFE BEFORE THEY HAVE A RECALL ON THE PART. *TR

04/08/2013
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 04/06/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WAS TURNING OUT OF MY STREET AT APPROX. 5 MPH IN MY 2010 FORD FUSION AND HEARD A CHIME LOOKED ON DASH AND IT READ "ADVANCE TRAC NEEDS SERVICE" ALSO THE LIGHTS FOR ABS, TRACTION CONTROL AND EMERGENCY BRAKE WERE ILLUMINATED. THE STEERING WHEEL GOT VERY STIFF AND I COULD NOT TURN MAKING ME HIT A CONCRETE BARRIER. CAR HAD NO WARNING BEFORE STEERING WENT OUT. PLEASE FIX THIS PROBLEM I SEE IT IS VERY COMMON FOR 2010-2012 FORD FUSIONS. CAR IS AT DEALERSHIP NOW AND HE THINKS IT MAY BE THE STEERING RACK, WHICH IS EXTREMELY EXPENSIVE TO FIX ESPECIALLY WITH 0 WARRANTY WHICH EXPIRED LAST DECEMBER. *TR

04/08/2013
Components: ENGINE
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I WAS DRIVING THE CAR ON THE HIGHWAY, AND THE CAR ENGINE DIED. I WAS IN THE MIDDLE LANE AND HAD TO COAST TO THE RIGHT SHOULDER IN HEAVY TRAFFIC. I TOOK MY CAR TO MY MECHANIC SINCE THE CAR WAS NO LONGER UNDER WARRANTY. HE CLEANED THE INJECTORS AND THROTTLE BODY. IT APPEARED TO FIX THE CAR. HOWEVER, A FEW DAYS LATER THE CAR DIED AGAIN, BUT THIS TIME I WAS ON A TOLLWAY IN HEAVY TRAFFIC GOING 70 MPH. I HAD TO CLEAR ONE LANE OF TRAFFIC TO MAKE IT TO THE SHOULDER WITHOUT POWER. I HAD TO BE TOWED IMMEDIATELY BY THE TOLLWAY AUTHORITIES, BECAUSE IT IS DANGEROUS BEING STALLED ON THE SHOULDER. MY MECHANIC NOW TELLS ME THAT THE THROTTLE BODY NEEDS TO BE REPLACED. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THIS FORD. *TR

04/04/2013
Components: EXTERIOR LIGHTING
Incident Date: 10/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE IS TURNED ON THE HEADLIGHTS COME ON BUT THE TAIL LIGHTS DO NOT COME ON UNLESS YOU TURN THE SWITCH FOR THE LIGHTS. THE CONTACT STATED THAT THEY DROVE WITHOUT TAIL LIGHTS AND GOT A TICKET. THE CONTACT HAD NOT SPOKEN TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 12,260 AND THE CURRENT MILEAGE WAS 37,148. *TR

04/04/2013
Components: EXTERIOR LIGHTING
Incident Date: 12/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED. THE CONTACT STATED THAT THE ONLY WAY THAT THE TAIL LIGHT WOULD OPERATE WOULD BE IF HE MANUALLY TURNED ON THE LIGHT SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 38,234.

04/04/2013
Components: POWER TRAIN
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

SHORTLY AFTER PURCHASING THE CAR, I STARTED EXPERIENCING A NUMBER OF PROBLEMS. THE FIRST STARTED THREE WEEKS AFTER PURCHASING IT. WHILE DRIVING ON THE INTERSTATE, DOING APPROXIMATELY 65 MPH, THE WRENCH LIGHT CAME ON IN MY CAR. NOT TOO LONG AFTER THAT THE CAR BEGIN SHAKING, SO AT THIS POINT I DECIDED TO PULL IT OVER AT A REST AREA. UPON PARKING, I NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE CAR OFF AND ALLOWED IT TO SIT FOR AWHILE. WHEN I TURNED THE CAR BACK ON, THE LIGHT WAS OFF AND THE CAR WAS RUNNING FINE. I CALLED THE DEALERSHIP AND BROUGHT IT BACK THERE SO THEY COULD DRIVE IT AND SEE WHAT IS WRONG. THEY OF COURSE FOUND NOTHING. A COUPLE WEEKS LATER I BLEW MY TRANSMISSION. AFTER TAKING TWO MONTHS IN THE SHOP, I FINALLY GOT IT REPLACED. SURE ENOUGH A COUPLE WEEKS AFTER THAT, THE INCIDENT HAPPEN AGAIN. THIS TIME THEY SAID THE THROTTLE BODY NEEDED TO BE REPLACED. GOT THAT DOWN AND HAD MY CAT BACK A MONTH LATER. A MONTH AFTER THAT, THS SAME THING HAPPENED. THIS TIME, THEY SAID IT WAS SOME LINING THAT NEEDED TO BE FIXED, SO THEY DID. A COULEE DAYS AGO, THE SAME INCIDENT OCCURRED AGAIN. THIS TIME THEY ARE SAYING THE CV AXLE AND BUSHING NEED TO BE REPLACED. I BOUGHT THE CAR IN JUNE 2012 AND IT HAS SPENT MORE TIME IN THE SHOP THAN IN MY POSSESSION. NOT ONLY AM I PAYING A CAR PAYMENT FOR A CAR I DINT BARELY HAVE, BUT I AM ALSO PAYING WEEKLY FOR A RENTAL EVERYTIME IT IS IN THE SHOP. *TR

04/04/2013
Components: SERVICE BRAKES, HYDRAULIC,TIRES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

I OWN A 2010 FORD FUSION AND I HAVE BEEN HAVING PROBLEMS WITH THE BRAKE PEDAL GOING DOWN TO THE FLOOR. THE BRAKES ARE SOFT, AND THE BRAKE PEDAL IS NOT OPERATING CORRECTLY. I TOOK IT TO A SHOP TO HAVE THE BRAKES CHECK TO SEE IF I NEEDED NEW BRAKE PADS OR WHAT THE ISSUE WAS. I WAS REFERRED TO THE DEALER FOR POSSIBLE FACTORY WARRANTY BRAKE CONDITION, STATING IT HAS TSB ON BRAKE BOOSTER SWITCH, BRAKE PEDAL LEVEL SWITCH PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER 3 TIMES AND THEY STATE THERE IS NOTHING WRONG WITH THE BRAKES, BUT WHEN DRIVING THE VEHICLE THE BRAKES ARE NOT OPERATING CORRECTLY. THE BRAKE PEDAL IS GOING DOWN TO THE FLOOR WHEN BRAKING IS NOT A NORMAL OPERATION, DRIVING THIS CAR IS DANGEROUS. THE BRAKES FEEL LIKE A SPONGE AND I FEAR ONE DAY THIS CAR IS NOT GOING TO STOP, AND I HAVE EXPLAINED THIS TO THE MECHANIC AT THE DEALERSHIP AS WELL AS THE MANAGER IN THE SERVICE DEPARTMENT. WELL MY FEAR ALMOST CAME TO LIGHT WHEN I HAD TO FLOOR THE BRAKES TO STOP THE CAR WHILE DRIVING ON THE HIGHWAY. I HAVE BEEN TOLD BY THE DEALERSHIP THERE IS NOTHING THEY CAN DO BECAUSE THEIR IS NO RECALL ON THE BRAKES AND THERE IS NO SERVICE COMPLAINT FROM FORD. THE ONLY ACTION TAKEN BY THE DEALERSHIP WAS TO BLEED THE BRAKES, WHICH DID NOTHING TO SOLVE THE PROBLEM. AT THIS POINT I FEEL I HAVE NO RECOURSE BUT TO PARK THE CAR UNTIL I CAN GET ANOTHER VEHICLE, BECAUSE I AM AFRAID TO DRIVE IT. *TR

04/01/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/23/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHPOHAOAR******
Summary

PULLED INTO PARKING SLOT OF TOWNHOUSE COMPLEX. BEFORE I COULD SHIFT INTO "P" THE ENGINE RACED AND SURGED FORWARD INTO A BUILDING. I WAS STUNNED. $4600 DAMAGE TO MY CAR. $7000 DAMAGE TO BUILDING. I TOLD THE SERVICE MANAGER AT DEAN SELLERS-TROY WHERE I BOUGHT THE CAR THAT SOMETHING WAS WRONG EVERY TIME I TOOK IT IN FOR AN OIL CHANGE. HE SAID EVERYTHING WAS OK. WHEN THIS ACCIDENT HAPPENED I HAD IT TOWED TO CREST FORD IN CENTERLINE, MI. THEY INSISTED IT WAS NOT A MECHANICAL FAILURE. APPROX. 2 MONTHS LATER THE SERVICE MANAGER, [XXX], CALLED ME AND SAID THEY FOUND THE PROBLEM. THE WIRING HARNESS TO THE AIRFLOW WAS MISFIRING. (DEAN SELLERS REPLACED ONE JUST A FEW MONTHS EARLIER). [XXX] TOLD ME TO BRING IT IN AND THEY WOULD REPLACE IT AT NO CHARGE. IN THE MEANTIME MY INSURANCE COMPANY PAID OVER $11000. MY INSURANCE RATES ARE SKY HIGH AND I HAVE ABSOLUTELY NO CONFIDENCE IN THE SAFETY OF THIS CAR. I'M NEARING 72 YEARS OLD AND IT TOOK ME 3 WEEKS TO WRITE THIS COMPLAINT BECAUSE I RELIVE THE WHOLE ORDEAL ALL OVER AGAIN. I DREW MONEY OUT OF MY RETIREMENT ACCOUNT TO PAY CASH FOR THIS CAR THINKING I WOULD NEVER HAVE TO WORRY ABOUT CAR PROBLEMS AGAIN. NOW I'M STUCK WITH A CAR I'M AFRAID TO DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/30/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I HAVE A FORD FUSION SE 2010 WITH THE SAME THROTTLE BODY FAILURES REPORTED IN THE NORTH CARLINA CONSUMERS COUNCIL REPORT FROM MARCH 19 2013. THE CAR HAS APPOXIMATELY 74000 AND PASS ITS WARRANTY. I WOULD LIKE TO KNOW WHAT CAN BE DONE TO CORRECT THE PROBLEM. ON THE NIGHT OF MARCH 29, 2013 AT APPROXIMATELY 11:30 PM I WAS DRIVING THE FORD FUSION WHEN THE CAR STARTED TO BUCK, THE RPM GAUGE WENT UP TO 6 WHILE THE CAR WAS NOT EXCEEDING 10 MPH, CAME TO A COMPLETE STOP AND THE CAR CAR WOULD NOT ACCELERATE WHILE THE WRENCH ICON WAS ON, SO I COASTED THE CAR TO A COMPLETE STOP WERE I HAD TO TURN THE CAR OFF AND THEN BACK ON TO GET THE ACCELERATION TO FULLY KICK BACK ON ALL THIS WITH MY WIFE AND TWO YOUNG CHILDREN IN THE CAR. *TR

03/29/2013
Components: POWER TRAIN
Incident Date: 11/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

THE TRANSMISSION FAILS TO SHIFT FROM 2ND TO 3RD GEAR AT THE PROPER TIME WHICH RESULTS IN THE CAR STUTTERING LATER AS THE PROBLEM WORSENS THE CAR STARTS HESITATING TO ACCELERATE AND THEN HARD SHIFTS WHICH JOLTS THE CAR. THIS PROBLEM PROGRESSIVELY GETS WORSE WITH INCIDENTS BECOMING MORE FREQUENT AND WITH HARSHER JOLT THAT FEEL LIKE YOUR CAR IS BEING REAR ENDED. PERMANENT DAMAGE WILL OCCUR. SINCE THE PROBLEM OCCURS AT LOWER SPEEDS IT COULD BE HAZARDOUS WHEN PULLING ON TO THE ROAD FROM A PARKING LOT OR CROSSING THE ROAD TO AND HOME OR PLACE OF BUSINESS AND WHEN ACCELERATING FROM A STOP LIGHT. *TR

03/28/2013
Components: STEERING,POWER TRAIN
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY CAR HAS BEEN MAKING A WEIRD HUM/GRIND/LOW PITCHED ROAR NOISE FOR QUITE SOME TIME NOW. I TOOK IT IN, IT WILL COST 1,800 DOLLARS TO REPLACE MY POWER STEERING RACK. BUT- APPARENTLY YOU CANT JUST BUY THE RACK, YOU MUST BUY THE WHOLE KIT (MOTOR, TIE RODS, RACK, CLAMPS, YOU NAME IT). BECAUSE ITS BEEN REDESIGNED! ...I WONDER WHY. YET THERE IS NO RECALL. FYI- IF I DIDN'T FIX, THE POWER STEERING WOULD HAVE SOON FAILED, LEAVING ME STRANDED. *TR

03/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/15/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSIS OF THE FAILURE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR

03/27/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Summary

ON THE HIGHWAY WITH MY LITTLE GIRL IN THE BACK GOING 65 MPH, THEN SUDDENLY THE CAR WENT LIMP, LOST ALL POWER. I BARELY MADE IT THE SHOULDER. I WAS SO SCARED I TOOK MY DAUGHTER OUT THE CAR AND STAND HER ON THE FAR SIDE OF THE ROAD. THE CAR WAS IDLING VERY ROUGH, WITH THE SERVICE ENGINE WRENCH ON. I HAD IT TOWED, BUT I COULD HAVE SAVED SOME CASH BECAUSE AFTER RESTARTING THE CAR IT RAN FINE. THE DEALER SAID THEY COULD NOT FIND ANYTHING WRONG ' NO ERROR CODE, THEY TEST DRIVE IT AND COULD NOT DUPLICATE THE ISSUE. TURNS OUT IF YOU SHUT THE CAR OFF IT CLEARS THE ERROR CODE, HOW STUPID IS THIS! WHO IS GOING TO KEEP THE CAR RUNNING WHILE GETTING A TOW. I DROVE IT FOR ABOUT A MONTH THEN IT HAPPEN AGAIN, AND SURE ENOUGH ON THE HIGHWAY AGAIN. I TOOK IT BACK TO THE DEALER AND FROM MY RESEARCH ON THE WEB I TOLD THEM TO CHANGE THE THROTTLE BOX,' LET'S HOPE THIS FIX THE ISSUE. *TR

03/25/2013
Components: STEERING
Incident Date: 03/22/2013
Crash: No
Fire: No
Summary

I WAS DRIVING THE VEHICLE IN FRONT OF DAUGHTERS SCHOOL AND BELL WENT OFF AND MESSAGE DISPLAYED STATING ADVANCED TRAC POWER STEERING DISABLED. THE POWER STEERING WAS GONE, TOOK IT TO THE DEALER THEY WANT $1800 FOR A NEW POWER STEERING RACK PLUS LABOR. SEEMS TO BE A COMMON OCCURRENCE AMONG 2010 FUSIONS. WE ARE EXPLORING OTHER OPTIONS. *TR

03/22/2013
Components: ENGINE
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

THE VEHICLE WILL AT TIMES APPEAR TO LOSE POWER AND GO INTO "LIMP HOME MODE". A NON-DEALER DIAGNOSTIC REVEALED A "P2111" ERROR CODE FOR "THROTTLE ACTUATOR CONTROL SYSTEM - STUCK OPEN". THIS SYMPTOM HAS OCCURRED MULTIPLE TIMES AT MULTIPLE RATES OF SPEED, RESULTING IN DANGEROUS CONDITIONS. THE DEALER HAS SO FAR REFUSED TO REPLACE WHAT APPEARS TO BE A DEFECTIVE PART. *TR

03/21/2013
Components: ENGINE
Incident Date: 03/19/2013
Crash: No
Fire: No
Summary

TWO DAYS AGO MY CAR STALLED WITHOUT WARNING, I LOST ALL ACCELERATION, AND THEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SAFELY PULL TO THE SIDE. I TURNED OFF THE CAR AND WAS ABLE TO START UP AFTER A FEW MINUTES. TODAY WHILE ON THE INTERSTATE, IN THE MIDDLE LANE, DURING RUSH HOUR TRAFFIC, MY ENGINE SUDDENLY STALLED AGAIN AND THE CHECK ENGINE LIGHT CAME ON. LUCKILY AGAIN, I WAS ABLE TO PUT ON MY HAZARD LIGHTS AND COAST TO THE SIDE OF THE HIGHWAY. I AM GRATEFUL TRAFFIC WAS MOVING SLOWLY AND IT DID NOT HAPPEN WHEN I WAS TRAVELING AT A FASTER SPEED. THE ENGINE STARTED BACK UP AFTER A FEW MINUTES. I WILL BE TAKING IT TO THE DEALERSHIP IN THE MORNING. *TR

03/20/2013
Components: POWER TRAIN
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

MY CAR HAS BEEN CONSTANTLY SHIFTING OUT OF GEARS WHEN DRIVING. IT HAPPENS WHETHER I AM GOING 10 MPH TO 60 MPH. THE CAR WILL SLOW DOWN, JERK BACK, THAN CATCH UP TO GEAR (AUTOMATIC DRIVE). I BROUGHT THE ISSUE UP TOT THE DEALERSHIP AFTER PURCHASE OF THE USED AUTO ($20K) MILES AND THEY INDICATED THAT THERE WAS NOTHING WRONG. AT $35K I WAS DRIVING DOWN MY STREET GOING 20 MPH WHEN THE CAR JERKED RAPIDLY AND SHUT DOWN. I WAS STUCK IN THE MIDDLE OF THE STREET WITH THE CAR FAILING TO RESTART. THE TRANSMISSION LIGHT (WRENCH) CAME ON AND I WAS STUCK TRYING TO FIGURE OUT WHAT TO DO NEXT. I FINALLY GOT THE CAR TO START UP AGAIN AFTER 3 TRIES AND I WAS ABLE TO GET INTO WORK BUT TOOK THE BACK STREETS INSTEAD OF THE HIGHWAY. ALL OF THIS HAPPENED AFTER I HAD THE CAR AT THE DEALERSHIP THE DAY BEFORE AND IT PASSED THE 120 POINT INSPECTION. I ACTUALLY PRINTED OFF ALL 306 COMPLAINTS ON THIS WEBSITE REGARDING THIS ISSUE AND TOLD THE DEALER WHAT TO FIX AS I DID NOT WANT TO GET ANY RUN AROUND. THE DEALER TOOK IT OUT ON 3/20 AND THE CAR DID THE SAME THING TO THE SERVICE TEAM AND LUCKILY THEY WERE ABLE TO WITNESS THE CRITICAL ERROR. THEY AGREED TO FIX IT BUT ARE NOW TRYING TO STICK IT TO ME. THE CAR WAS UNDER 36K ORIGINAL WARRANTY BUT THE CAR WAS ORIGINALLY PURCHASED ON 3/5/2010 AND THE INCIDENT HAPPENED ON 3/18/2013. THE DEALER TOLD ME I WAS TWO WEEKS PASS THE WARRANTY SO I WAS OUT OF LUCK. I FORTUNATELY BOUGHT THE EXTENDED WARRANTY AND THEY ARE NOW TRYING TO MAKE ME PAY THE $100 DEDUCTIBLE WHICH I AM FIGHTING. *TR

03/20/2013
Components: ENGINE
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

DRIVING AND CAR SPUTTERED AND LOST POWER. WRENCH LIGHT CAME ON. PULLED OFF ONTO SHOULDER. TURNED CAR OFF. RESTARTED CAR AND TRIED TO DRIVE AGAIN AND SAME THING HAPPENED. HAD CAR TOWED TO THE DEALER AND FOUND THAT THROTTLE MOTOR WAS NOT RESPONDING. DEALER REPLACED THROTTLE BODY AND MOTOR. COULD HAVE BEEN VERY DANGEROUS IF HAPPENED ON THE HIGHWAY AT HIGHER SPEEDS. *TR

03/20/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/28/2013
Crash: No
Fire: No
Summary

DRIVING DOWN THE FREEWAY AT ABOUT 65 MILES PER HOUR WHEN THE CAR DIES AND STARTS A VIOLENT SHAKE. LUCKILY THERE WASN'T MUCH TRAFFIC AND I COULD PULL OFF TO THE SIDE OF THE ROAD WITH MY THREE KIDS, IF IT WOULD HAVE BEEN BUSY THERE WOULD HAVE BEEN AN ACCIDENT. I HAVE READ ALOT OF COMPLAINTS ABOUT THIS PROBLEM WITH THE 2010 FORD FUSIONS IS IT GOING TO TAKE A COUPLE DEATHS FOR THEM TO RECALL THIS CAR FOR THE PROBLEM. IT HAS HAPPEN TO ME THREE TIMES NOW ONCE WHEN I WAS GOING ABOUT 35. I THINK FORD NEEDS TO RECALL THESE VEHICLES AND FIX THEM BEFORE SOMEBODY GETS KILLED IF THEY HAVEN'T ALREADY. *TR

03/19/2013
Components: STEERING
Incident Date: 03/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY HARD TO STEER AND THE SERVICE POWER STEERING NOW WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRIC ASSIST HAD BURNED OUT AND AS A RESULT, THE STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,500. *TR

03/19/2013
Components: POWER TRAIN
Incident Date: 03/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE STOPPED AT A LIGHT, THE CAR STALLED AND SPUTTERED. A WRENCH SIGN LIT UP AND THE CAR DIED. I RESTARTED IT AND RAN FINE. HAPPENED AGAIN A FEW DAYS LATER, SO I TOOK IT TO THE DEALER. WAS THERE THE WHOLE DAY, BUT THEY COULD FIND NOTHING WRONG WITH THE CAR. *TR

03/18/2013
Components: POWER TRAIN
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

WHEN I PULLED OUT OF MY DRIVE WAY THIS MORNING, WHEN THE CAR WAS CHANGING FROM 1ST-2ND GEAR, IT SLAMMED INTO 2ND SO HARD IT WHIPPED MY HEAD BACK. THE CAR NEVER LOST POWER, AND WHEN IT FOUND 2ND IT KEEP GOING KEEPING SPEED. IF THERE HAD BEEN A CAR BEHIND ME, I PROBABLY WOULD HAVE BEEN HIT, BECAUSE WHEN IT SLAMMED INTO GEAR MY REACTION WAS TO LET OFF THE GAS AS THE CAR MADE A SUDDEN JERK. *TR

03/15/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/14/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED FORWARD HARSHLY AND STALLED. THE CONTACT RESTARTED THE VEHICLE AND AFTER DRIVING A FEW MILES THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER. AFTER DIAGNOSIS, THEY ADVISED HER THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE. *TR

03/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING INTERSTATE HWY AT 65 MPH, VEHICLE LOST POWER. TRAVELING IN THE MIDDLE LANE, THE VEHICLE SLOWED IN RUSH HOUR TRAFFIC TO 5MPH. I SAID MY PRAYERS DUE TO THE HEAVY TRAFFIC, THOUGHT THIS WAS THE END. WAS ABLE TO COAST TO THE SHOULDER AND CALLED FOR A TOW TRUCK. DEALER REPORTED THAT THE THROTTLE BODY HAD FAILED. FAILED PART REPLACED AND VEHICLE IS WORKING NORMALLY. *TR

03/14/2013
Components: POWER TRAIN,ENGINE
Incident Date: 03/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

STOPPED FOR LIGHT STARTED TO GO CAR STARTED JERKING AND ROUGH IDLE COULD ONLY GO ABOUT 2-4 MPH WAS ABLE TO GET TO SIDE OF ROAD TURNED OFF FRO SEVERAL MIN. THAN RESTARTED RAN FINE FOR ABOUT 8-10 MILES THAN SAME. GOT IT DEALER THEY REPLACE THROTTLE BODY. *TR

03/13/2013
Components: POWER TRAIN,ENGINE
Incident Date: 01/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

OUR 2010 FORD FUSION LOST ENGINE POWER WHILE ACCELERATING UP A HILL IN MORNING RUSH HOUR TRAFFIC ON A MULTI-LANE SUPER-HIGHWAY IN ATLANTA. OUR CAR WAS IN ONE OF THE LEFT LANES AND WAS ABLE TO LIMP ACROSS SEVERAL LANES TO THE RIGHT SHOULDER WITH THE ASSISTANCE OF A HELPFUL TRUCK DRIVER. CARS WERE RACING AROUND US ON BOTH SIDES UNTIL WE COULD FLAG DOWN ASSISTANCE. THE EXPERIENCE WAS HORRIFYING. THE CAR WAS TOWED TO THE FORD DEALER WHO DIAGNOSED THE PROBLEM AS A STUCK THROTTLE COVER. A REPAIR WAS MADE UNDER WARRANTY, AND WE WERE TOLD THE CAR WAS SAFE TO DRIVE. *TR

03/11/2013
Components: ENGINE
Incident Date: 03/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

IN MODERATE TRAFFIC ON I385, TRAVELING AT 60 MPH, WITHOUT ANY WARNING SIGNS THERE WAS A SUDDEN "CLUNK" AND THE ENGINE LOST POWER. WEATHER WAS CLEAR AND SUNNY WITH AN OUTSIDE AIR TEMPERATURE OF 64 DEG. F. PAVEMENT WAS DRY. WITH MY WIFE AND TWO GRANDCHILDREN IN THE CAR I HAD TO CROSS TWO LANES OF MODERATE TRAFFIC TO SAFELY GET TO THE BREAKDOWN LANE. SOME CARS AROUND ME HAD TO MAKE AVOIDANCE MANEUVERS. NOT GOOD! ONCE I GOT STOPPED IN THE BREAKDOWN LANE WITH THE EMERGENCY FLASHERS ACTIVATED, I DETERMINED THAT THE ENGINE WAS STILL RUNNING WITH THE RPM SURGING BETWEEN APPROXIMATELY 700 AND 1500 RPM. I WAS ABLE TO DRIVE IN THE BREAKDOWN LANE TO AN EXIT RAMP AT APPROXIMATELY 5 MPH WITH THE CAR JERKING FORWARD WITH THE CHANGE IN RPM. THE "WRENCH" LIGHT WAS ON BUT NO "CHECK ENGINE" LIGHT. ONCE ON THE EXIT RAMP I TURNED THE ENGINE OFF AND ATTEMPTED TO RE-START IT. AFTER A LONG CRANKING CYCLE THE ENGINE RE-STARTED AND RAN NORMALLY. THERE WAS NO "WRENCH" OR "CHECK ENGINE" LIGHT AFTER THE RE-START. THE CAR RAN NORMALLY ON THE TRIP HOME (APPROX. 10 MILES). THE ENGINE IS A 3.0 LITER, V-6 WITH "FLEX FUEL" CAPABILITY. *TR

03/08/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/07/2013
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME MY 2010 FORD FUSION STALLED WHILE DRIVING ON THE FREEWAY. THE CAR WILL JUST START LIMPING AND WILL NOT ACCELERATE. ONCE I MANEUVER THE CAR SAFELY ONTO THE SIDE OF THE FREEWAY AND TURN THE CAR OFF I AM NORMALLY SUCCESSFUL IN RESTARTING THE CAR AND RESUMING MY COMMUTE. THE CHECK ENGINE LIGHT WILL STAY ON, AND ONCE YOU REFUEL THE VEHICLE ALL SYMPTOMS AND WARNING LIGHTS ARE NO LONGER PRESENT. THIS PROBLEM IS AN OBVIOUS SAFETY HAZARD AND NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. *TR

03/08/2013
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

MY VEHICLE LOST ACCELERATION WHILE DRIVING AND SHUT OFF ON ME THREE TIMES. THE THIRD AND FINAL TIME I WAS ON A HIGHWAY AND ALMOST GOT REAR ENDED. I HAD THE CAR TOWED AND SERVICED AT THE NEAREST AUTHORIZED FORD DEALER TO FIND OUT I WAS OUT OF WARRANTY. PAID FOR A THROTTLE AND IT'S INSTALLATION LEFT VERY SCARED AND UPSET. *TR

03/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2012
Crash: No
Fire: No
Summary

READ IN PAPER THAT YOU WERE LOOKING AT FORD THROTTLE BODY. I WAS IN FAST LANE ON I-66 ON A FRIDAY AFTERNOON. SUDDENLY CAR STOPPED. I WAS LUCKY THERE WAS ROOM ON LEFT APRON TO PULL OFF. CAR RESTARTED WHEN I TRIED--WENT 1000 FEET AND STOPPED AGAIN; NOW IN RIGHT LANE AND PULLED OFF. KNEW THERE WAS AN OFF RAMP 1/4 MILE AHEAD AND LIMPED ON APRON WITH CARS PASSING. THE ENTIRE SITUATION WAS VERY DANGEROUS IN MY ESTIMATION. WHEN RESTARTING, IT WAS HARD TO TELL IF AUTO WAS RUNNING OR NOT. WHEN RESTARTING AUTO BACKFIRED ETC. PRIOR TO THIS INCIDENT HAD REPORTED TO FORD DEALER THAT TRANSMISSION SOMETIME "CLUNKED" WHEN I PUT AUTO IN REVERSE IN THE MORNING. THEY FOUND NO PROBLEM. HAVE NOT HAD THIS PROBLEM SINCE I PAID TO HAVE THE THROTTLE BODY REPLACED. *TR

03/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

DRIVER WAS GOING 35-40 MPH AND SUDDENLY EXPERIENCED A SEVERE LOSS OF POWER AS IF THE CAR TRANSMISSION WAS PUT IN NEUTRAL.WAS A SCARY EXPERIENCE!! HAD TO PUT ON EMERGENCY FLASHERS TO KEEP FROM GETTING HIT FROM BEHIND.CAR WAS DRIVING VERY SLOW AND THEN AFTER A PERIOD OF TIME, FULL POWER CAME BACK ON. *TR

03/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TRAVELING APPROXIMATELY 45 MPH DURING RUSH HOUR TRAFFIC THE 'WRENCH' LIGHT ILLUMINATED, THE VEHICLE LOST POWER AND THE ENGINE BEGAN IDLING VERY ROUGH. FORTUNATELY I WAS ABLE TO GET OUT OF TRAFFIC AND PULL OFF TO THE SIDE OF THE ROAD. THE ENGINE WAS IDLING VERY ROUGH ~900-1200 RPM AND WAS UNRESPONSIVE WHEN I PUSHED THE GAS PEDAL (ALMOST TO THE FLOOR). ONCE STOPPED I TURNED THE ENGINE OFF, WAITED APPROXIMATELY THIRTY SECONDS AND RESTARTED THE ENGINE. THE WARNING LIGHT WAS EXTINGUISHED AND THE ENGINE OPERATED NORMALLY. I ACCELERATED BACK TO TRAFFIC SPEED AND WITHIN FIVE MINUTES EXPERIENCED THE EXACT SAME THING. I PULLED OVER, TURNED OFF AND BACK ON THE VEHICLE AND AGAIN THE LIGHT EXTINGUISHED AND THE CAR RAN NORMALLY. TWO MORE TIMES WITHIN A THIRTY MINUTE PERIOD THE VEHICLE EXPERIENCED THE SAME THING. EN ROUTE TO THE FORD DEALER THE NEXT DAY I HAD THE SAME THING OCCUR THREE ADDITIONAL TIMES DURING THE TEN MILE DRIVE TO THE DEALER. EACH INCIDENT WAS IDENTICAL. THE DEALER FOUND NO CODES (SINCE THE LIGHT HAD CLEARED WHEN I TURNED THE CAR OFF AND ON) AND HOOKED UP AN INCIDENT RECORDER. I EXPERIENCED THE SAME SHUT DOWN THREE ADDITIONAL TIMES AND CAPTURED THEM ON THE RECORDER - UPON RETURN TO THE DEALER THE NEXT DAY THEY STILL DID NOT HAVE ANY CODES TO INVESTIGATE (?) THE DEALER 'THOUGHT' THEY KNEW WHAT THE PROBLEM WAS (EVEN THOUGH THEY "HADN'T SEEN ANYTHING LIKE THIS BEFORE") AND REPLACED THE THROTTLE BODY. SINCE REPLACEMENT I HAVE NOT HAD ANY ADDITIONAL MISHAPS. I'M GLAD I DID NOT CAUSE AN ACCIDENT DUE TO THE SUDDEN LOSS OF POWER BUT, AS I EXPLAINED TO THE DEALER, I FELT THAT THE VEHICLE WAS UNSAFE TO DRIVE. I HOPE THEY FIX THIS ISSUE ASAP - THERE NEEDS TO BE A RECALL AND SOON! *TR

03/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS MERGED TO THE SHOULDER AND WAS ABLE TO BE RESTARTED. THE CONTACT TOOK THE VEHICLE TO A DEALER WHO STATED THAT THE FUEL THROTTLE BODY MAY HAVE CAUSED THE FAILURE. THE VEHICLE DID NOT RECEIVE A FULL DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 41,000. *TR

03/06/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

MY WIFE WAS TURNING LEFT INTO A PARKING SPACE IN A PARKING LOT AT 2MPH OR LESS WHEN THE VEHICLE SUDDENLY ACCELERATED AT HIGH RPMS. OUR VEHICLE SLAMMED INTO THE VEHICLE TO THE RIGHT OF THE SPACE MY WIFE WOULD HAVE ENTERED. HEAVY DAMAGE WAS CAUSED TO OUR VEH. AND TO THE PARKED VEH. MY WIFE WAS UNSURE IF SHE HAD CAUSED THE ACDT OR IF IT WAS A MECHANICAL DEFECT. BECAUSE OF THE VERY HEAVY AND RAPID ACCELERATION, I DIDN'T THINK IT IN ANY WAY WAS DRIVER ERROR. AFTER IT WAS REPAIRED, OUR 2010 FUSION WAS CHECKED OUT BY A FORD DEALER AND NOTHING WAS FOUND AMISS. A YEAR LATER IN NOV. OF 2012, I WAS DRIVING THE CAR AT APPROXIMATELY 50MPH WHEN THE ENGINE SUDDENLY REVVED UP ABOUT 150 TO 200RPMS. THIS DIDN'T CAUSE ANY GREAT ACCELERATION BUT, CONSIDERING MY WIFE'S EXPERIENCE, I IMMEDIATELY SHIFTED TO NEUTRAL. JUST AS I GOT INTO NEUTRAL, THE ENGINE REVVED UP TO 2500 TO 3000RPMS. HAD THE CAR BEEN IN DRIVE, A COLLISION COULD HAVE HAPPENED OR I COULD HAVE LOST CONTROL. FORD WAS CONTACTED, CAR INSPECTED, AGAIN NOTHING WRONG. A SERVICE WRITER TRIED TO TELL US THAT THE RUBBER FLOOR MAT WAS ON THE ACCELERATOR PEDAL. THE MAT DOESN'T GAIN WEIGHT TO SUDDENLY DEPRESS THE PEDAL ALL BY ITSELF! FORD'S GREAT LAKES REGIONAL MANAGER WAS NOT VERY FORTHCOMING-SHE WASN'T APPARENTLY AWARE THAT THERE WERE YOUTUBE VIDEOS OF 2010 FUSION OWNERS FILMING THEIR DASHBOARDS AS THEIR CARS DID THE SAME AS I HAVE DESCRIBED ABOVE. THE CAR IS BEING DRIVEN REGULARLY BUT BOTH OF US HAVE A HAND ON THE GEAR SHIFT ALOT OF THE TIME. CONSIDERING OUR EXPERIENCES AND THE YOUTUBE POSTINGS, I THINK FORD IS TRYING TO AVOID AN EXPENSIVE RECALL. DIDN'T TOYOTA USE THE FLOOR MAT EXCUSE FOR YEARS? *TR

03/05/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2013
Crash: No
Fire: No
Summary

MY FORD 2010 FUSION, WHEN AT A TRAFFIC LIGHT, STOP SIGN, ETC.. WOULD STALL WHEN I PUT MY FOOT ON THE ACCELERATOR WITH VERY LITTLE RESPONSE. THEN IT WILL FINALLY PICK UP SPEED. I HAVE NOT EXPERIENCE THE "ENGINE SHUT DOWN" AS OF YET AND I HOPE I DON'T. AFTER READING THE OTHER "COMPLAINTS", NOW I KNOW WHAT THE PROBLEM IS. WILL TAKE CARE OF IT AS SOON AS POSSIBLE! *TR

03/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

ON FEB 13 2013 I WAS DRIVING AND THE CAR NOSED OVER, SLOWED TO APPROX 8MPH, WITH ENGINE SURGES OF UP TO 1500 RPM, AFTER SEVERAL RESTARTS IT RAN NORMALLY. ON FEB 17 2013 IT DID THE SAME EXACT THING, I STOPPED AND RESTARTED THE ENGINE SEVERAL TIMES IN THE 40 MINUTE DRIVE OF 3 MILES BACK HOME BUT THAT DID NOT HELP. AFTER THE CAR SET FOR SEVERAL HOURS IT STARTED AND RAN CORRECTLY. RESEARCH ON THE INTERNET SHOWED HUNDREDS OF THE SAME PROBLEM AND REPLACING THE THROTTLE BODY CORRECTED THE TROUBLE. ON FEB 18, 2013 I TOOK IT TO THE FORD DEALER AND FROM ONLY MY DESCRIPTION WAS TOLD THAT THE THROTTLE BODY WAS THE PROBLEM, THEY HAD 3 IN STOCK AND MY THREE YEAR WARRANTY HAS EXPIRED ON FEB 21, 2013, LESS THAN A MONTH OUT OF WARRANTY AND IT WOULD NOT BE COVERED SO I DROVE THE CAR BACK HOME, I CALLED A DIFFERENT FORD DEALER WHO SOLD ME THE THROTTLE BODY AT A DISCOUNT. IT TOOK ME ABOUT TEN MINUTES TO INSTALL THE THROTTLE BODY, AND THE CAR IS STILL RUNNING AS IT SHOULD. *TR

03/05/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/21/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE GOING 70 MPH ON THE HIGHWAY I EXPERIENCED THE SAME ISSUES. MY CAR STALLED OUT SHUT OFF THE CRUISE CONTROL AND STARTED SHAKING UNCONTROLLABLE. I SHUT OFF THE CAR AND WAITED ABOUT FIVE MINUTES AND STARTED IT BACK UP DROVE MAYBE ANOTHER TEN MILES AND IT STARTED AGAIN. ON THE FOLLOWING DAY I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT FROM AND THEY MADE IT SEEM AS IF I HAD NO IDEAL OF WHAT I WAS TALKING ABOUT. ONCE THEY REALIZED I KNEW THAT IT WAS THE THROTTLE BODY ASSEMBLY THAT WAS THE PROBLEM I WAS TOLD THAT THIS WAS NOT A PART THAT WAS COVERED UNDER WARRANTY SO I WOULD HAVE TO PAY FOR IT OUT OF POCKET. I TOOK THE TIME TO TALK TO SEVERAL REPS AT FORD AND I WAS TOLD THAT IF THE MECHANIC DID NOT THINK IT WAS DEFECTIVE THEN THERE WAS NOTHING THEY COULD DO. I TALKED TO THE MECHANIC AT THE DEALERSHIP AND THEY TOLD ME THAT IT JUST STOPPED WORKING. SO I ENDED UP PAYING $479.05 FOR A NEW THROTTLE BODY ASSEMBLY AND HAVING TO BE WITHOUT MY CAR FOR A TOTAL OF FOUR DAY. ONLY TO GET IT BACK WITH A CRACKED WINDSHIELD, BUT THAT IS A DIFFERENT ISSUE. *TR

03/05/2013
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

DRIVING DOWN HWY AT 45MPH AND IT FELT LIKE THE ENGINE JUST STOPPED. FOOT WAS ON THE GAS BUT COULD NOT DO ANYTHING BUT COAST OFF THE SIDE OF THE ROAD WHILE TRYING TO AVOID TRAFFIC. STOPPED THE CAR AND SHUT IT OFF. AFTER A MINUTE IT STARTED AND WAS RUNNING FINE FOR ABOUT A MILE AND THE SAME THING HAPPENED AGAIN. I WAS ABLE TO GET HOME SAFELY BY SWITCHING GEARS MANUALLY. TOOK I TO THE DEALER AND I WAS TOLD THE THROTTLE BODY HA TO BE REPLACED. EVEN THOUGH I PAID FOR THE EXTENDED WARRANTY AND I WAS WE'LL WITHIN THE 5YEAR 50,000 MILE POWER TRAIN COVERAGE THEY STILL TOLD ME THE THROTTLE BODY IS NOT PART OF THE POWER TRAIN AND I HAD TO PAY $100.00 DEDUCTIBLE. *TR

03/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/10/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 60,000. *TR

03/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WHILE DRIVING ON THE FREEWAY AT 65 MPH. THE ENGINE LOST POWER AS THE ENGINE LIGHT AND WRENCH LIGHT WENT ON. PRESSING ON THE ACCELERATOR HAD NO RESPONSIVE. I HAD TO NAVIGATE FREEWAY TRAFFIC WITH NO ENGINE POWER TO GET OFF TO THE SIDE OF THE ROAD. AS I CAME TO A STOP THE CAR JERKED A BIT BEFORE I PUT IT IN PARK. I TURNED IT OFF AND LET IT SIT FOR A WHILE. AFTER TURNING THE CAR BACK ON I GOT BACK ON THE ROAD, ONLY TO HAVE IT HAPPEN AGAIN A FEW MILES LATER. *TR

03/04/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I HAVE HAD THIS PROBLEM AT VARIOUS INTERVALS SINCE FEBRUARY OF 2012 . MY FUSION WOULD STALL AN WOULD NOT ACCELERATE WHEN I LEFT FROM A STOP SIGN OR A TRAFFIC LIGHT , THE VEHICLE WOULD NOT GO ABOVE TEN MILES PER HOUR AN THE WRENCH LIGHT WOULD COME ON MY INSTRUMENT PANEL. I WOULD HAVE TO GET OFF THE ROAD AN CUT THE CAR OFF THEN RESTART IT. THE CAR WOULD ACT LIKE IT HAD FLOODED AN LURCH AN JERK , WHEN BEFORE I WOULD HAVE IT COME TO A COMPLETE STOP. I TOOK IT TO THE DEALER I PURCHASED THE CAR FROM AN I TOLD THEM ABOUT MY INCIDENTS OF THE SAME TYPE EACH TIME. THEY COULD NOT LOCATE THE PROBLEM UNTIL ON JUNE 30,2012 WHERE THE SAME PROBLEM HAPPENED TO ME AN I DROVE THE VEHICLE DIRECTLY TO THE DEALERSHIP. THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY THROTTLE BODY. THEY TOLD ME I MUST HAVE BEEN USING SOME DIRTY FUEL SINCE THEY SAID THE THROTTLE BODY LOOKED BLACK INSIDE OF FUEL. I HAD USED EXCLUSIVELY 93 OCTANE FUEL INTO MY VEHICLE. I HAD PURCHASED A EXTENDED WARRANTY WHEN I PURCHASED MY VEHICLE FROM PRESTON FORD IN WHICH THEY TOLD ME WHEN I FIRST TOOK THE VEHICLE THERE WITH THE SAME RECURRING PROBLEM, THEY SAID IT WAS COVERED UNDER THE WARRANTY. IT WAS THEN THEY TOLD ME THE WARRANTY DID NOT COVER THAT PART. I HAD TO PAY FOR THE FAULTY PART WITH A TOTAL BILL OF $593.00, ALONG WITH OTHER ITEMS I HAD FOR THIS SERVICE VISIT. I HAVE NOT HAD A PROBLEM SINCE THIS WORK WAS DONE ON MY VEHICLE. THEY DID NOT TELL THAT FORD HAD ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM THAT WAS KNOWN BY THE DEALERSHIP, BUT I HAD TO PAY FOR THIS TO TELL ME THAT I HAD ONE OF THE VEHICLES THAT WERE WITHIN THIS BULLETIN. *TR

03/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

DRIVING THE CAR SUDDENLY SLOWED INTO A LIMP MODE. THIS HAPPENED SEVERAL TIMES. THE FINAL TIME WAS ON A MAJOR HIGHWAY AT 55MPH. LUCKILY I WAS ABLE TO MANEUVER THE TO THE SIDE OF THE ROAD BEFORE GETTING REAR ENDED BY TRAFFIC FROM BEHIND. THIS IS DANGEROUS CONDITION! AFTER VISITS TO 2 FORD DEALERS, THEY REPLACED THE THROTTLE BODY. THE CAR WAS OUT OF WARRANTY BY MILEAGE, (NOT TIME), SO WE ENDED UP PAYING OUT ALMOST $500 FOR THE REPAIR AND CAR RENTAL. *TR

03/03/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

THE FIRST INSTANCE I WAS DRIVING AS NORMAL IN MY VEHICLE AND WITH OUT WARNING GOING 50 MPH MY CAR SHUT OFF WITH NO POWER OR ABILITY TO DO ANYTHING BESIDES TO TRY AND COAST OFF THE ROAD AND OUT OF HARM. A WRENCH LIGHT FLASHES WHEN IT OCCURS. THE SECOND TIME I WAS MAKING A TURN AT APPROX 20 MPH IN A FOUR WAY LIGHT INTERSECTION AND LOST POWER OVER THE CAR AGAIN WITH A WRENCH LIGHT APPEARING AGAIN. THE ONLY WAY TO GAIN POWER AGAIN IS TO PUT THE CAR IN PARK TURN IT OFF AND WAIT A BIT TO RESTART THE VEHICLE. WHEN YOU RESTART THE CAR THE WRENCH LIGHT IS GONE AND THE CAR ACTS LIKE THERE WAS NEVER A PROBLEM AND RUNS SMOOTHLY. AFTER A 2 DAY DIAGNOSIS BY FORD THEY STATE THAT THE THROTTLE BODY IS THE CAUSE OF THE PROBLEM. IN TOTAL I HAVE HAD THIS HAPPEN 5 TIMES WITH OUT ANY WARNING GOING VARIOUS SPEEDS AND LUCKLY AVOIDING MULTIPLE ACCIDENTS. LIKE MENTIONED ABOVE AFTER STARTING THE CAR THE WRENCH LIGHT DISAPPEARS PERFORMING AS USUAL. *TR

03/02/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE DRIVING ON A MAJOR HIGHWAY IN THE FAST LANE, THE FUEL SEEMED TO SUDDENLY CUT OFF. THERE WAS NO RESPONSE TO THE GAS PEDAL. THE ENGINE WAS RUNNING AT IDLE AND THE CAR ABRUPTLY SLOWED DOWN FORCING ME TO PULL OVER. THIS WAS QUITE FRIGHTENING DUE TO THE FACT THAT I WAS IN THE FAST LANE AND NEEDED TO GET OVER TO THE RIGHT SHOULDER IN A HURRY. AFTER TURNING ON THE FLASHERS AND TURNING OFF THE ENGINE, MY WIFE REMINDED ME OF THIS INCIDENT OCCURRING TWICE BEFORE TO HER RECENTLY BUT ON LOCAL ROADS. WE HAD BROUGHT THE VEHICLE TO FORD AND THEY DIDN'T FIND ANYTHING WRONG. AFTER A MINUTE OR TWO I STARTED THE ENGINE AND PROCEEDED TO MOVE THE CAR AND REALIZED THAT THE ENGINE WAS NOW RESPONDING TO THE GAS PEDAL. I DROVE HOME AND BROUGHT THE CAR DIRECTLY TO THE FORD DEALER.THEY ENDED UP REPLACING THE THROTTLE BODY WHICH COSTS US $497.79. THEY SAID THAT IT WAS NOT COVERED BY FORD'S EMISSION WARRANTY (5 YR/ 50,000 MI). I BELIEVE THAT THIS IS A SAFETY ISSUE THAT CAN EASILY LEAD TO INJURIES AND POSSIBLE FATALITIES UNLESS IT IS IMMEDIATELY ADDRESSED. THIS SHOULD BE A RECALL! *TR

03/02/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

FIRST INCIDENT: VEHICLE WAS TRAVELING ABOUT 40 MPH AND WOULD NOT PULL UP A SHALLOW GRADE HILL ABOUT 1 MILE FROM THE HOUSE. CAR WAS STARTED "COLD". WIFE PULLED OFF ROAD AND ENGINE DIED. "WRENCH" SYMBOL CAME ON DASH. I ARRIVED ABOUT 15 MINUTES LATER AND STARTED CAR TO MOVE IT FURTHER OFF THE ROAD. IT RAN SO I TOOK IT BACK HOME, NO APPARENT ISSUE. CALLED DEALER AND GOT IT IN THE NEXT DAY. DEALER IS ABOUT 2.5MILES FROM MY HOME. DEALER COULD FIND NOTHING WRONG AND WE DROVE IT HOME. DID NOT DRIVE IT FOR ABOUT A WEEK. SECOND INCIDENT: WIFE AT A BUSY CONTROLLED INTERSECTION. CAR WOULD NOT ACCELERATE WHEN LIGHT TURNED GREEN. CALLED ME AFTER GETTING CAR STARTED AND MOVED TO A SAFE LOCATION ABOUT 1/2 MILE FROM INTERSECTION. "WRENCH" AND "BATTERY" LIGHTS CAME ON DASH. ABOUT 2 HOURS LATER WE TOOK THE CAR TO THE DEALER WITH NO APPARENT PROBLEM. DEALER INFORMED ME THE COMPUTER CODED A THROTTLE BODY ISSUE. THROTTLE BODY CHANGED. WE HAVE NOT DRIVEN THE CAR OVER 10 MILES SINCE THEN. WIFE NO LONGER TRUST CAR. *TR

03/01/2013
Components: POWER TRAIN
Incident Date: 11/16/2012
Crash: No
Fire: No
Summary

WE WERE ON THE HWY GOING ABOUT 65MPH IN THE MIDDLE LANE OF AN EXTREMELY BUSY TIME. IT WAS DARK AND ALL OF A SUDDEN THE CAR STOPPED ACCELERATING AND WE BARELY MADE IT TO THE SIDE. WAITED 5-10 MINUTES WHILE WE CALLED A MECHANIC FRIEND. STARTED IT BACK UP TO SEE IF WE CAN GET OFF ON THE NEXT EXIT AND BEFORE WE COULD, IT HAPPENED AGAIN. FINALLY GOT IT HOME BUT HAD TO WAIT TWO DAYS TO TAKE IT IN SINCE THEY WERE CLOSED. ENDED UP NOT ONLY COSTING ME $400 TO FIX IT, BUT ALSO THE INCONVENIENCE OF NOT HAVING A VEHICLE TO GET THINGS DONE AS WELL AS A DAY OFF OF WORK BECAUSE I COULDN'T GET THERE. SEEING AS MANY COMPLAINTS AS I'VE SEEN, THIS SHOULD HAVE BEEN FIXED A LONG TIME AGO. I LOVE FORDS, BUT WITH THE ISSUES I'VE HAD, I'M CONSIDERING A TRADE IN FOR A DIFFERENT BRAND. *TR

02/28/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

WHILE I WAS DRIVING ON A COUNTY HIGHWAY AT ALMOST 60MPH THE CAR SHOOK/SHUTTERED, THEN A WRENCH WARNING LIGHT APPEARED AND I PULLED ONTO THE SHOULDER OF THE ROAD BECAUSE IT FELT LIKE THE CAR WAS LOSING POWER. I HAD JUST GOTTEN OFF OF THE HIGHWAY AND IT STALLED. I CALLED MY HUSBAND TO COME AND BECAUSE IT WAS DARK AND ONLY 20 DEGREES OUTSIDE I STARTED THE CAR AGAIN ABOUT 15 MINUTES LATER. IT STARTED RIGHT UP BUT WE HAD IT TOWED TO A MECHANIC ANYWAY AND THEY FOUND NOTHING WRONG WITH IT. BECAUSE I WAS SCARED TO DRIVE IT AFTER THIS I TOOK IT TO A FORD DEALER (EWALD IN HARTFORD, WI) TO HAVE IT CHECKED OVER. THEY COULD NOT FIND ANYTHING WRONG WITH IT. THEN THIS SAME SCENARIO OCCURRED AGAIN ABOUT 3-1/2 WEEKS LATER AT 5:15AM ON MY WAY TO WORK. THIS TIME I WAS JUST PULLING AWAY FROM A STOP SIGN AND BARELY GOING 20MPH. IT DID THE SAME THING WITH SHAKING, THE WRENCH LIGHT COMING ON AND THE CAR STALLING. THERE WAS NO SHOULDER WHERE I WAS SO I DIDN'T WANT TO WAIT FOR A TOW TRUCK OR HELP. I STARTED IT BACK UP AND TOOK IT BACK HOME WHERE IT SAT IN THE GARAGE FOR 1-1/2 DAYS UNTIL I COULD GET IT TO A DEALERSHIP. EWALD FORD LOOKED AT IT FOR ME AGAIN BUT THEY SAID THEY COULD NOT FIND ANY ISSUES. THEY TOLD ME NOT TO START IT AGAIN IF IT HAPPENS OR THE CODES WILL CLEAR OUT SO I WILL NEED TO HAVE IT TOWED OR PUT A PORTABLE CODE READER ON IT TO SEE IF I CAN GET SOMETHING FOR THEM. I JUST SAW AN ARTICLE IN OUR MILWAUKEE PAPER STATING THAT YOU ARE INVESTIGATING THESE ISSUES AND I WANTED TO LET YOU KNOW THAT I'VE HAD THE SAME PROBLEMS. PLEASE HELP TO FORCE A RECALL BEFORE SOMEONE GETS KILLED. THANK YOU!! *TR

02/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SUDDEN ACCELERATION SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER THREE TIMES AND WAS TOLD THEY COULD NOT FIND A PROBLEM WITH THE VEHICLE. THE VEHICLE WAS SCHEDULED TO GO BACK TO THE DEALER. THE FAILURE WAS 8,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 4/24/13 *CN UPDATED THE CONSUMER STATED THAT THE DEALER ADVISED THE CONSUMER WAS PRESSING THE GAS AND BRAKE AT THE SAME TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. 06/10/2013 *JS

02/28/2013
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2012
Crash: No
Fire: No
Summary

DRIVING AT 40 MPH ENGINE WENT INTO "LIMP MODE". THE ENGINE REMAINS RUNNING, BUT NO POWER. PULLED OVER AND SHUT ENGINE OFF. RESTARTED AND RAN FINE EXCEPT THE PROBLEM RECURRED SEVERAL TIMES OVER THE NEXT FEW DAYS AT ALL DIFFERENT SPEEDS. LOSING POWER AND/OR SPEED AT HIGHWAY SPEEDS OR IN TRAFFIC COULD PROVE TO BE VERY DANGEROUS. TOOK THE VEHICLE TO A FORD DEALER. THEY INFORMED ME THAT THE THROTTLE VALVE WAS STICKING AND THE THROTTLE BODY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THIS OCCURRED BECAUSE OF THE GASOLINE ADDITIVES THAT THE FEDERAL GOVERNMENT MANDATES, BUT NOW I AM HEARING THAT IT IS PROBABLY FROM A DEFECTIVE CIRCUIT BOARD. VERY EXPENSIVE REPAIR FOR A FAIRLY NEW VEHICLE. PROBLEM HAS NOT HAPPENED SINCE THE REPAIR WAS DONE. *TR

02/28/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

AS I WAS LEAVING WORK AND PULLING OUT OF THE PARKING LOT, THE ENGINE SPUTTERED, CHOKED, WHEEZED AND EVENTUALLY WOULD NOT GO OVER 10-15 MPH. CHECK ENGINE LIGHT CAME ON AND VEHICLE DIED. HAD THE VEHICLE TOWED THE NEXT DAY TO THE LOCAL FORD DEALERSHIP AND WAS INFORMED THAT I HAD A DEFECTIVE THROTTLE BODY THAT HAD CAUSED THE PROBLEM AND ALSO HAD CREATED A LOT OF DEBRIS IN THE FUEL INTAKE SYSTEM. CLEANING OF THE FUEL INTAKE SYSTEM AND REPLACEMENT OF THE THROTTLE BODY WAS AROUND $700. I DIDN'T THINK ANYTHING OF IT AT THE TIME UNTIL I SAW ON THE NEWS THAT NHTSA HAD OPENED AN INQUIRY INTO THIS POSSIBLE DEFECT ON THE FUSIONS, SO I WANTED TO ADD THAT I HAD A SIMILAR PROBLEM AS WAS BEING INVESTIGATED. *TR

02/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

ENGINE STALLED REQUIRING ME TO PULL OVER TO THE SIDE OF THE ROAD. DIPS AND SURGES IN POWER HAPPEN QUITE FREQUENTLY. *TR

02/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 TO 20 MPH THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT RESTARTED THE VEHICLE AND IT BEGAN TO FUNCTION NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE FAILURE AND ADVISED HER THAT THE ELECTRONIC THROTTLE BODY SENSOR WAS JAMMED IN THE CLOSED POSITION AND NEEDED TO BE REPLACED. THE THROTTLE BODY SENSOR WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 50,800.

02/27/2013
Components: ENGINE
Incident Date: 02/26/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING AT UNKNOWN SPEEDS AND TURNING LEFT. THE DRIVER WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 86,500.

02/27/2013
Components: ENGINE
Incident Date: 06/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE RPM INCREASED AND THE VEHICLE JERKED WITHOUT WARNING . THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 21,000.

02/27/2013
Components: ENGINE
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND CURRENT MILEAGE WAS 61,000.

02/27/2013
Components: ENGINE
Incident Date: 02/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

WHILE DRIVING ON A MAJOR ROADWAY AT 50 MILE PER HOUR,THE VEHICLE SUDDENLY SHUTS DOWN, ALMOST STALLING, AND I AM UNABLE TO START VEHICLE FOR SEVERAL MINUTES. *TR

02/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/12/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A CURB THEN INTO A BUILDING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 32,000. UPDATED 4/24/13 *CN UPDATED 05/21/2013 *JS

02/27/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/21/2013
Crash: No
Fire: No
Summary

LAST WEEK, AS I WAS ACCELERATING FROM A STOP, MY FORD FUSION CUT BACK TO ABOUT 5 MPH AND I SLOWLY CHUGGED HOME. TURNED IT OFF AND RESTARTED AND STILL THE SAME. WAITED ABOUT AN HOUR AND RESTARTED AND IT WORKED FINE. TODAY AS I WAS COMING HOME AT 70 MPH IT DID THE SAME. SO I TURNED THE ENGINE OFF AND WAITED AWHILE AND RESTARTED IT. IT WORKED OKAY. I HAVE READ THAT THIS A PROBLEM WITH FORD FUSIONS THAT IS BEING INVESTIGATED SO I'LL LIKE TO ADD MY COMPLAINT TO THE INVESTIGATION. *TR

02/27/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

DRIVING ON AN INTERSTATE ABOUT 55 MPH AND WRENCH LIGHT CAME ON ENGINE LOST ABILITY TO ACCELERATE I.E. WENT INTO SAFE MODE AND HAD TO MANEUVER THROUGH TRAFFIC TO THE SHOULDER. THIS OCCURRED MULTIPLE TIMES FROM JULY THROUGH AUGUST 2012 ON VARIOUS TYPES OF ROADWAYS (HIGHWAY, NEIGHBORHOOD ROADS) UNTIL THE PROBLEM WAS FIXED BY A FORD DEALERSHIP. CAUSE OF THE PROBLEM ACCORDING TO THE INVOICE WAS THE THROTTLE BODY. THEY REPLACED THE THROTTLE BODY AND THE PROBLEM HAS GONE AWAY. *TR

02/26/2013
Components: POWER TRAIN
Incident Date: 05/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

CAR STOP RUNNING,WHILE GOING DOWN TWO LANE BRIDGE, DEALER SHIP REPLACE THROTTLE BODY, THEIR COMMENT WE HAVE NOT HAD ANY PROBLEMS WITH THE THROTTLE BODY'S. *TR

02/26/2013
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 11/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WENT INTO LIMP MODE THEN STALLED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED WHEN AT A COMPLETE STOP OR DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE WHO RAN A DIAGNOSTIC TEST AND THE CODES SHOWED A THROTTLE BODY FAILURE. THE DEALER CLEANED THE THROTTLE BODY BUT THE FAILURE RECURRED. THE CONTACT THEN TOOK THE VEHICLE TO A PRIVATE MECHANIC WHO REPLACED THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 71,449 THE CONSUMER STATED THE PROBLEM OCCURRED AT IDLE AND HIGHWAY SPEEDS. THE VEHICLE WOULD HAVE NO THROTTLE RESPONSE, AND THE ENGINE WOULD GO TO IDLE OR COMPLETELY STALL, AND THE WRENCH AND CHECK ENGINE LIGHT WOULD ILLUMINATE.

02/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE RESPONDED SLOWLY TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16,500. THE VIN WAS UNAVAILABLE.

02/26/2013
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/28/2012
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE HIGHWAY AT A STEADY SPEED WHEN ALL OF A SUDDEN, THE GAS PEDAL STOPPED RESPONDING, ALMOST AS IF I WAS IN NEUTRAL. I WAS ABLE TO GET OVER TO THE SHOULDER. IT TOOK A FEW TRIES OF RESTARTING THE CAR IN ORDER TO GET IT GOING. THE SAME INCIDENT HAPPENED AGAIN THE NEXT WEEK. *TR

02/26/2013
Components: ENGINE
Incident Date: 01/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

AS I CAME TO A FULL STOP AT A SIGNAL THE CAR COMPLETELY DIED - NO LIGHTS DISPLAYED ON THE DASH. SECOND TIME I WAS MAKING A RIGHT HAND TURN AT APPROX 5-10 MPH AND IT DIED AS I CAME OUT OF TURN. BOTH TIMES IT STARTED RIGHT BACK UP. FORD DEALER DID COMPLETE CHECK AND EXTENDED ROAD TEST ON 2-5-13 BUT COULD FIND NOTHING WRONG AND THERE WERE NO COMPUTER ERRORS GENERATED. BOTH INCIDENCES THE FAILURE OCCURED DURING HEAVY TRAFFIC ON MAJOR STREETS WITHIN THE CITY. MY CONCERN (OTHER THEN IT DYING) IS THAT NOTHING LIT UP OR DISPLAYED ON THE DASH TO INDICATE THE ENGINE WAS NOT RUNNING. IT WASN'T UNTIL I PUT ON FOOT ON THE GAS PEDAL I REALIZED IT WAS NOT RUNNING. *TR

02/26/2013
Components: POWER TRAIN
Incident Date: 02/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS AND STALLED WITH THE ILLUMINATION OF AN UNKNOWN WARNING LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 37,000. UPDATED 03/20/13*LJ

02/26/2013
Components: ENGINE
Incident Date: 01/18/2013
Crash: No
Fire: No
Summary

VEHICLE STALLED WHILE DRIVING AT 45 MPH. SECOND OCCURRENCE. FIRST WAS APPROXIMATELY 1 YEAR EARLIER. IMMEDIATELY RESTARTS AS IF NOTHING HAPPENED. EACH TIME, TOOK TO DEALER, WHO READ CODE AND REPROGRAMMED. *TR

02/26/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

VEHICLE LOST POWER, CAUSING UNEXPECTED DECELERATION. I WAS AFRAID I WOULD BE HIT FROM BEHIND AND WAS CONCERNED FOR MYSELF AND MY WIFE'S SAFETY. VEHICLE WAS REPAIRED OUT OF WARRANTY. THE ELECTRONIC THROTTLE BODY WAS REPLACED. *TR

02/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHILE DRIVING ON I-49 SO., APPROX. 60 MPH IN PEAK MORNING TRAFFIC, THE ENGINE STALLED. LUCKILY I WAS ABLE TO PULL OVER TO THE SHOULDER. NOTICED A "WRENCH" ICON LIT ON DASH. TURNED OFF ENGINE AND AFTER A FEW MINUTES, RE-STARTED ENGINE. ALL CLEAR ON DASH, SO CONTINUED ON TO WORK. CALLED HUB CITY FORD AND BROUGHT CAR IN THE NEXT MORNING. THE "THROTTLE BODY" WAS CHANGED. NO OTHER WARNING OR LIGHTS CAME ON. *TR

02/26/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

THE WRENCH LIGHT CAME ON AND STAYED ON STEADY AND THE CAR SUDDENLY LOST ALL ENGINE POWER. HEADLIGHTS STAYED STILL ON AND HAZARD LIGHTS WORKED. I TRIED STARTING THE CAR BUT PRESSING THE GAS PEDAL PRODUCED NO MOVEMENT OF THE CAR NOR ANY INCREASE IN ENGINE SOUND. AFTER TRYING TO START IT SEVERAL TIMES, IT SEEMED LIKE IT STARTED BUT NOT A NORMAL START. THE ENGINE APPEARED TO BE VERY ROUGH BUT AGAIN, NO FAST ENGINE SOUND. IT KIND OF LIMPED TO THE SIDE OF THE ROAD WHICH WAS ON A VERY SLIGHT INCLINE. NO PRESSING OF THE GAS PEDAL PRODUCED ANY SIGNIFICANT MOVEMENT OF THE CAR. THE CAR WAS VIOLENTLY SHAKING AS IT LIMPED TO THE SIDE OF THE ROAD AT MAYBE 2 MILES PER HOUR. ONCE I GOT IT TO THE SIDE OF THE ROAD OUT OF TRAFFIC, I DID TURN IT OFF. I GAVE IT ABOUT 30 SECONDS AND IT STARTED NORMALLY. NO MORE WRENCH LIGHT. IT SEEMED TO WORK FINE AFTER THAT. I DROVE HOME ? ABOUT 90 MILES WITH NO FURTHER PROBLEMS. I REPORTED THE PROBLEM TO OUR LOCAL FORD DEALER. THE DEALER HAS BEEN SUPPORTIVE. FORD MOTOR COMPANY HAS NOT BEEN SUPPORTIVE. WHEN I CALLED THE FORD DEALER EXPLAINING THE SYMPTOMS, THE SERVICE COORDINATOR?S FIRST QUESTION WAS, ?IS IT A FUSION?? HE ALREADY KNEW IT WAS A COMMON PROBLEM WITH FUSIONS. HE SAID THAT I AM NOT GOING TO LIKE WHAT HE HAD TO SAY. HE SAID THAT FORD WILL NOT ALLOW HIM TO DO THE 30-MINUTE REPAIR UNLESS A CODE IS AVAILABLE IN THE OBD UNIT. I BROUGHT IT IN AND NO CODE WAS FOUND. THEY TRIED FOR TWO DAYS TO GET IT TO CODE. THE SERVICE MANAGER PLEADED WITH FORD?S UPPER LEVEL TO ALLOW THE REPAIR BUT THEY WERE INFLEXIBLE. THEIR RESPONSE ? ?NO CODE, NO REPAIR.? FORD?S CUSTOMER RELATIONSHIP CENTER WAS USELESS! THEY OFFERED NO HELP. THE LOCAL DEALER HAD SIX CARS THE WEEK AFTER MY CAR DIED WITH THE EXACT SAME ISSUE AS MINE. I WAS PLACED BACK ON THE ROAD WITH FORD KNOWING I WOULD AGAIN BE STRANDED. IT HAPPENED AGAIN 4 WEEKS LATER. *TR

02/26/2013
Components: STRUCTURE
Incident Date: 02/12/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

PUT 0 DOWN FOR SPEED BECAUSE NOT SURE WHAT THE SPEED WAS DUE TO THE CAR ACCELERATED WHILE PARKING CAR. CAR JUMPED A CURB AND CAR CRASHED INTO A BUILDING . TOOK CAR TO DEALERSHIP WHERE MY CAR WAS PURCHASED AND THEY SAID THEY FOUND NO PROBLEMS. IMAGINE THAT! *TR

02/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE FAILURE WAS REPAIRED ON TWO OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,400 AND THE CURRENT MILEAGE WAS 65,425.

02/26/2013
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 09/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS ON THE FREEWAY WHEN ENGINE SPEED SUDDENLY WENT TO IDLE. I WAS IN THE MIDDLE LANE AND ALMOST GOT INTO A CRASH TRYING TO GET TO THE ROAD SIDE. WHEN I BROUGHT THE CAR TO THE FORD DEALER THEY SAID THE THROTTLE BODY WAS BAD AND IT COST ME $500.00 THEY SAID IT WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY,GO FIGURE. ALSO THE TRANSMISSION DOES NOT DOWN SHIFT PROPERLY AFTER HEAVY ACCELERATION,THEY SAID IT WAS NORMAL. IT'S NO WONDER WHY PEOPLE SHY AWAY FROM SO CALLED AMERICAN CARS,IT WILL BE MY LAST. *TR

02/25/2013
Components: POWER TRAIN,ENGINE
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

DRIVING 55-60 MPH ON FREEWAY WHEN CAR SUDDENLY LOST ALL POWER. IT DID NOT STALL. IT WOULD JUMP AHEAD INCHES AT A TIME IF I PRESSED THE ACCELERATOR BUT VERY DANGEROUS SITUATION AS CARS BEHIND ME HAD NO WARNING THAT I WAS GOING TO SUDDENLY JUST STOP. IT TOOK ME 10 MINUTES AT LEAST TO PULL OVER TO THE SIDE OF THE FREEWAY AND THIS ONLY BECAUSE A LONG HAUL TRUCKER FINALLY REALIZED WHAT WAS HAPPENING AND BLOCKED TRAFFIC FOR ME TO LIMP TO THE SIDE OF THE FREEWAY. THIS HAPPENED ON 9/25/12, THEN AGAIN ON 9/26/12. THE ONLY IMMEDIATE FIX IS TO TURN THE CAR OFF,LET IT SIT A FEW MINUTES THEN START IT UP AGAIN. IT SEEMS TO RESET WHATEVER IS CAUSING THE PROBLEM. THROUGH PRIVATE CONTACTS I WAS PUT IN TOUCH WITH A FORD PLANT MANAGER WHO HAD ME GO TO A CERTAIN DEALERSHIP AND HAD A RECORDER PUT ON THE CAR. IT NEVER DID IT WHILE THE RECORDER WAS ON THE CAR. THEY TOLD ME THEY FELT IT WAS A THROTTLE VALVE PROBLEM BUT THAT MY CAR WAS OUT OF WARRANTY AND IF IT KEPT HAPPENING I WOULD PROBABLY HAVE A VERY EXPENSIVE REPAIR IF THE CAR KEPT DOING THIS. IT DID IT ONCE MORE AFTER THE RECORDER WAS TAKEN OFF AND HAS NOT DONE IT SINCE NOVEMBER 2012. *TR

02/25/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DECELERATING FROM 70 MPH AND THEN ATTEMPTING TO RE-ACCELERATE, THE VEHICLE DID NOT RESPOND IMMEDIATELY. THE ENGINE RPMS INCREASED BUT THE VEHICLE WOULD NOT ACCELERATE ANY FASTER THAN 20 MPH. AFTER SEVERAL MOMENTS, THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT NO FAILURE CODES WERE GENERATED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 63,000.

02/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I PURCHASED MY CAR USED WITH ABOUT 43000 MILES ON IT AND AFTER ONLY A WEEK OF HAVING IT I WOULD OCCASIONALLY NOTICE THAT WHILE I WAS ACCELERATING THE ENGINE WOULD SEEM TO JUMP AT CERTAIN POINTS WHERE IT WOULD LIKE PULL YOU UP OUT OF YOUR SET AS IF YOU HAD A LIGHT PUSH FROM BEHIND YOU, IT DOESN'T HAPPEN A LOT IT ALSO VARIES AT WHAT SPEEDS IT HAPPENS AT. I DIDN'T THINK MUCH OF IT AT THE TIME BUT IT SEEMS TO DO IT EVERY SO OFTEN WHERE IT WILL JUMP AFTER I TAKE MY FOOT OFF OF THE GAS PEDAL OR WHILE I AM STILL ACCELERATING. *TR

02/25/2013
Components: ENGINE
Incident Date: 08/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG4AR******
Summary

3.0L ENGINE STALLING OUT. HAD TO REPLACE THROTTLE BODY FOR $355.78. *TR

02/25/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

WHILE DRIVING UNDER NORMAL CONDITIONS, AT APPROXIMATELY 45 MPH, ENGINE SUDDENLY STALLS, WRENCH LIGHT COMES ON DASH BOARD, NO POWER TO ENGINE WHATSOEVER. PULLED THE CAR OVER ONTO SHOULDER, ENGINE IS SHAKING VIOLENTLY AT THIS POINT, SHUT THE CAR OFF. WAITED APPROX. FIVE MINUTES, TURN CAR BACK ON, NO PROBLEM. NO MORE WRENCH LIGHT, NO LONGER STALLS. I TOOK THE CAR INTO A FORD DEALER AND THEY SAID I HAD A BAD O2 SENSOR. SO THEY REPLACE IT AND SAY THAT WILL FIX THE PROBLEM. WHEN I DROPPED IT OFF I TOLD THEM TO LOOK AT THE ELECTRONIC THROTTLE BODY BECAUSE A LOT OF PEOPLE ONLINE HAD POSTED ABOUT THE SAME TYPE OF PROBLEM AND THE THROTTLE BODY WAS TO BLAME. THE DEALER TOLD ME THEY CHECKED THE THROTTLE BODY AND IT WAS FINE.' HA!! HOWEVER APPROXIMATELY 1-2 WEEKS GO BY AND THE SAME THING HAPPENS AGAIN WITH NO WARNING. DRIVING DOWN THE ROAD EVERYTHING IS FINE AND THEN SUDDENLY THE CAR STALLS, NO POWER TO ENGINE, SHAKING, WRENCH LIGHT COMES ON AGAIN. THIS HAPPENS 3 TIMES IN A SPAN OF ABOUT 7 MILES. I BRING THE CAR BACK TO FORD AND TELL THEM WHAT HAPPENED. THEY CALL ME BACK A FEW HOURS LATER AND SAY YEAH YOU'VE GOT A BAD THROTTLE BODY (BUT IT WAS "FINE" TWO WEEKS AGO?) THEY THEN PROCEED TO TELL ME THAT IT WILL COST APPROX. $465 AND IT'S NOT COVERED BY ANY WARRANTY. I ALSO SPOKE WITH THE DEALER THAT I PURCHASED THE CAR FROM AND THEY TOLD ME OVER THE PHONE THAT THEY WERE GETTING A LOT OF THESE 2010 FUSIONS WITH FAULTY THROTTLE BODY PARTS AND THAT IF I HAD IT REPLACED IT WOULD ACTUALLY BE A DIFFERENT DESIGN THAN THE ORIGINAL FACTORY INSTALLED VERSION. YET I HAD TO PAY TO HAVE IT REPLACED. *TR

02/25/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE ENGINE KEPT LOOSING POWER TOOK IT TO FORD ONCE AND THEY SAID IT WAS A BAD FUSE GOT IT BACK AND DROVE IT TO WORK AGAIN AND THE ENGINE STALLED OUT 7 TIMES WITHIN 2 MILES I HAD TO HAVE IT TOWED BACK TO FORD AND THEY SAID MY THROTTLE BODY BROKE AND NEEDED REPLACED. *TR

02/25/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2013
Crash: No
Fire: No
Summary

WHILE DRIVING HOME THE VEHICLE LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. THE RPMS DROPPED TO BELOW 1000. I WAS ABLE TO SAFELY PULL OVER WHERE THE CAR SHOOK AND DIED OUT. I ATTEMPTED TO RESTART THE VEHICLE AND IT WOULD NOT START. I WAITED A FEW MINUTES AND WAS ABLE TO GET IT STARTED. *TR

02/21/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

I WAS SLOWING DOWN AS THE TRAFFIC LIGHT TURNED RED. THE ENGINE STALLED AND CUT OUT. THE WRENCH WARNING LIGHT CAME ON. IT TOOK SEVERAL TRIES TO GET THE CAR STARTED. OVER THE NEXT SEVERAL DAYS, THE CAR STALLED WHILE WE WERE DRIVING ON A MAJOR HIGHWAY IN TRAFFIC AT 45 TO 50 MILES AN HOUR. WE TOOK THE CAR TO A FORD DEALER WHO DIAGNOSED THE PROBLEM AS A SHORT CIRCUIT IN THE THROTTLE BODY AND MOTOR ASSEMBLY. THEY REPLACED THE PARTS AT A COST OF $438.64. WE HAVE SINCE LEARNED OF OTHER FORDS OF THE SAME AGE HAVING THE SAME PROBLEM. *TR

02/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING A TURN, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AND RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 4/1/13 *CN

02/20/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/19/2012
Crash: No
Fire: No
Summary

AT APPROX. 52K WHILE DRIVE APPROX. 40MPH, ALL FUEL POWER WAS LOST AND 'WRENCH' LIGHT CAME ON. HAD TO COAST TO A STOP, CAR SPUTTERING. PUT IN PARK AND KILLED THE ENGINE. WAITED A MINUTE, CAR STARTED WITH SOME HESITATION. RAN DIAGNOSTIC, NOTHING. ABOUT AN HOUR LATER, RAN SOME B-12 THROUGH FUEL; CURED. TWICE AGAIN AT APPROX. 56K, SAME THING (ONCE AT 70MPH ON THE INTERSTATE AND THE OTHER AT 55MPH ON A BUSY HIGHWAY); RAN B-12 BOTH TIMES. ON THIRD EVENT, IT FINALLY GAVE A READING - THROTTLE BODY STUCK IN OPEN POSITION. BROUGHT VEHICLE TO FORD DEALERSHIP, THEY GOT THE SAME READING AND CHANGED THE THROTTLE BODY TO THE TUNE OF $350. FORD STATED THERE WAS NO TECHNICAL SERVICE MANUAL INDICATION OF PROBLEM FORCING A POSSIBLE RECALL. HOW LUCKY FOR ME AND MY KIDS THAT WE WEREN'T IN A HIGH-TRAFFIC SITUATION AND I COULD SAFELY MANEUVER TO THE SHOULDER...ALL THREE TIMES! *TR

02/19/2013
Components: POWER TRAIN
Incident Date: 12/31/2012
Crash: No
Fire: No
Vehicle Identification Number: SFAHP0HAXAR******
Summary

I HAVE A I4 2010 FUSION, STARTED TO NOTICE IN THE CITY THAT IT WANTED TO CHUG FORWARD. STARTED TO GET WORSE AND WORSE AND THEN THE LIGHT CAME ON, ONCE THE LIGHT CAME ON TOTALLY DOWN WILL. WHEN I WAS SITTING AT THE LIGHT I WOULD JUST TAKE IT OUT OF GEAR BECAUSE THE CAR WAS SHAKING VIOLENTLY. I DID LOOK ONLINE AND SOMEONE MENTIONED UNPLUGGING THE BATTERY AND LETTING IT RESET. WELL IT ACTUALLY WORKED FOR A LITTLE BIT AND ITS STARTING TO DO IT EVERY NOW AND THEN. *TR

02/19/2013
Components: ELECTRICAL SYSTEM
Incident Date: 02/18/2013
Crash: No
Fire: No
Summary

I WAS PULLING AWAY FROM A STOP SIGN WHEN MY 2010 FORD FUSION LOST ALL POWER AND STALLED. I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITH MY HAZZARD LIGHTS ON. THE LIGHTS ON THE DASH ILLIUMNITATED (BATTERY, CHECK ENGINE LIGHT, OIL PRESSURE). I TURNED THE CAR OFF AND WAITED A MINTUE THEN I RESTARTED THE CAR AND IT WAS A LITTLE ROUGH TO START UP BUT ONCE IT DID IT SEEMED TO WORK FINE. I HAVE SEARCHED THE INTERNET AND FOUND THAT MANY, MANY PEOPLE REPORT THE SAME PROBLEM AND IT SEEMS THAT IT IS RELATED TO THE THROTTLE BODY PART. I DON'T KNOW THIS FOR SURE BUT THAT IS WHAT OTHER POSTS ARE SAYING. I AM AFRAID THAT THE DEALERSHIP WON'T BE ABLE TO REPOLICATE THE PROBLEM AND THEREFORE WON'T FIX IT. I WISH THAT FORD WOULD ACKNOWLEDGE THE ISSUE WITH THE FUSION AND ISSUE A RECALL, THIS IS A VERY SERIOUS PROBLEM WHEN YOUR CAR LOSES POWER WITHOUT WARNING. *TR

02/19/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/08/2013
Crash: No
Fire: No
Summary

HAD MY OIL CHANGED JAN 2013 AND WAS TOLD MY TRANSMISSION FLUID WAS COMPLETELY EMPTY AFTER HAVING IT CHANGED PRIOR 3 MONTHS BEFORE AND TOLD IT WAS FINE. THEN NOTICED FEB 09 ISH 2013 THAT THERE WAS A GOOD AMOUNT OF TRANSMISSION FLUID ON MY GARAGE FLOOR. WAS TOLD THIS HAPPENS ALOT ON THE 2010 FUSION AND IT NEEDS TO BE A RECALL WITH THE PROBLEMS IT CONTINUES TO HAVE. *TR

02/16/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/25/2013
Crash: No
Fire: No
Summary

STARTED DRIVING TO GET HOME FROM WORK AND SUDDENLY THE SERVICE ADVANCETRAC LIGHT CAME ON, DIDN'T NOTICE ANYTHING UNTIL I DID A TURN. THE STEERING FELT STIFF, NOT REALLY PAYING ATTENTION TO THE PROBLEM GOT HOME SHUT OFF THE CAR. THE NEXT MORNING HEADING TO WORK TURNED ON THE CAR AND THEN THE SERVICE POWER STEERING NOW LIGHT HAD COME ON AS WELL. AFTER THAT THE POWER STEERING WAS GONE, I COULDN'T TURN THE WHEELS. DID SOME RESEARCH AND A LOT OF FUSIONS ARE HAVING THIS PROBLEM AND SO FAR NO RESULTS WITHOUT SPENDING THOUSANDS OF DOLLARS AT THE DEALER. *TR

02/08/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

WE WERE DRIVING AROUND 50 MPH WHEN THE CAR STOPPED ACCELERATING AND WE SLOWED DOWN TO 5 MPH.THE WRENCH LIGHT AND CHECK ENGINE LIGHT LIT UP. LUCKILY, THERE WAS NOBODY ON THE ROAD BEHIND US OR WE MIGHT HAVE BEEN KILLED FROM THE SUDDEN CHANGE IN ACCELERATION. WE WERE TOLD BY OUR DEALER THAT THE THROTTLE BODY NEEDED REPLACING. THEY REPLACED IT BUT THE CHECK ENGINE LIGHT IS STILL ON. IT WAS NOT COVERED BY WARRANTY (I WAS TOLD BY FORD CUSTOMER SERVICE THAT NO WARRANTY COVERS THAT PART). HOW CONVENIENT THAT THEY SPECIFICALLY DON'T COVER A PART THAT IS CLEARLY DEFECTIVE. I AM NOT SURE IF ANYONE HAS DIED FROM THIS PROBLEM, BUT I HAVE TWO TEENAGE SONS WHO DRIVE THAT CAR AND I DON'T TRUST IT ANYMORE. AFTER READING ALL OF THE COMPLAINTS ON THIS SITE, AND ELSEWHERE, I DEMAND THAT AN INVESTIGATION BE DONE INTO THIS FAULTY PART BEFORE SOMEONE IS INJURED OR KILLED. THANK YOU. *TR

02/05/2013
Components: WHEELS
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

LUG NUTS HAVE BEEN REPEATEDLY FRACTURED. *TR

02/05/2013
Components: WHEELS
Incident Date: 04/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

MORE DETAIL ON COMPLAIN 10496424. A FRACTURED LUG NUT OR STUD WAS DETECTED ON THE FRONT PASSENGER SIDE WHEEL ON APRIL 26, 2011. VEHICLE WAS AT 49000 MILES. A NEW LUG NUT/STUD WAS INSTALLED. ON FEBRUARY 4, 2013 THREE LUG NUTS/STUDS WERE FOUND MISSING ON THE SAME WHEEL. IN ADDITION, ANOTHER LUG NUT/STUD IS MISSING ON THE DRIVER SIDE FRONT WHEEL. VEHICLE'S VIN IS NOT INCLUDED IN RELATED RECALLS. *TR

02/05/2013
Components: POWER TRAIN,ENGINE
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I WAS TRAVELING ON A HIGHWAY GOING APPROXIMATELY 70 MPH AND MY ACCELERATOR BECAME UNRESPONSIVE. THE RPM'S DROPPED TO IDLE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST. THE WRENCH WARNING LIGHT ICON CAME ON AND LATER THE CHECK ENGINE LIGHT CAME ON. I COASTED TO A STOP AND PUT THE CAR IN PARK WHICH IS WHEN THE CAR BEGAN JERKING. I SHUT THE CAR OFF AND PUT ON MY HAZARD LIGHTS ON THE HIGHWAY. I WAS ABLE TO RESTART THE CAR, BUT IT WAS A ROUGH RESTART. I WAS ABLE TO DRIVE OFF AND IT APPEARED TO RUN FINE. I DID SOME RESEARCH ONLINE AND FOUND THAT MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM WITH THEIR THROTTLE BODY. THIS ALSO IS AFFECTED BY OTHER MODELS OF 4 CYLINDER ENGINES. MY FORD CUSTOMER SERVICE STATED THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY TOLD ME THAT THE THROTTLE WAS NOT COVERED BY WARRANTY AND THIS WAS NOT A RECALLED PART. THIS HAPPENED NUMEROUS TIMES AFTER THIS, RESULTING IN TWO NEAR TRAFFIC CRASHES AND ALMOST GETTING TBONED WHILE MAKING A LEFT TURN THROUGH AN INTERSECTION. THE PROBLEM IS THAT THE VEHICLE WILL RUN FINE FOR A DAY OR SAY, BUT WITH NO WARNING STOP RUNNING, SOMETIMES AT THE MOST INCONVENIENT TIMES. I CLEANED THE THROTTLE BODY, BUT IT DID NOT SOLVE THE PROBLEM. I PURCHASED A NEW THROTTLE BODY FROM MY DEALERSHIP FOR $185 WITH TAX AND REPLACED THE PART MYSELF BECAUSE IT WAS VERY SIMPLE. I AM IN NO MEANS A MECHANIC, I AM A COP AND IT TOOK ME ONLY 5 MINUTES TO REPLACE IT. I HOPE FORD IDENTIFIES THIS PROBLEM BEFORE A TRAFFIC CRASH OCCURS DUE TO THE VEHICLE STALLING WITHOUT WARNING. *TR

02/04/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

WHILE TURNING LEFT ON A GREEN ARROW MY ACCELERATOR BECAME UNRESPONSIVE, ENGINE DID NOT STOP RUNNING BUT WOULD ONLY COAST @ ABOUT 2 MPH, WRENCH LIGHT ICON AND CHECK ENGINE LIGHT CAME ON. THE CAR WAS JERKING DURING THIS SLOW COAST TO THE SIDE OF THE INTERSECTION. I HAD TO PUT THE CAR IN PARK AND COMPLETELY SHUT IT OFF.(AS I WAS HITTING MY HAZARD LIGHTS AND PRAYING I DIDN'T GET HIT BY ONCOMING TRAFFIC AS THE LIGHT HAD CHANGED BY THIS TIME.) AFTER A ROUGH RESTART, IT APPEARED TO RUN FINE. I TOOK IT TO THE MECHANIC AND HAD MY FUEL SYSTEM CLEANED, BUT AFTER DOING RESEARCH AND FINDING MANY OWNERS OF THE FORD FUSION HAVE HAD THIS RECURRING PROBLEM, SEEMINGLY WITH THEIR THROTTLE BODY, I AM VERY AFRAID TO DRIVE MY CAR AS THIS PROBLEM OCCURS WITH NO WARNING BEFOREHAND AND AT ALL DIFFERENT SPEEDS. I DID NOTIFY FORD CUSTOMER SERVICE AND WAS TOLD THAT THEY HAD NO CUSTOMER SERVICE COMPLAINTS ABOUT THIS PROBLEM. WHEN I INFORMED THEM OF ALL THE COMPLAINTS ONLINE, THEY EXPLAINED THAT THEY ONLY ACKNOWLEDGE "OFFICIAL FORD WEBSITES". I PRAY THAT FORD WILL ISSUE A RECALL AND FIX THIS PROBLEM BEFORE SOMEBODY DIES. *TR

01/31/2013
Components: STRUCTURE
Incident Date: 01/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE TRIED TO EXIT THE VEHICLE BUT THE DOOR FAILED TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 72,500.

01/31/2013
Components: POWER TRAIN
Incident Date: 01/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOST ACCELERATION POWER AND THEN STALLED. THE THROTTLE/ TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MOVED TO THE SHOULDER WHILE STILL IN DRIVE BUT FAILED TO PROPERLY ACCELERATE. THE VEHICLE WAS SHUT DOWN AND TOOK OVER A MINUTE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT PERSONALLY REPAIRED THE VEHICLE BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 53,000.

01/30/2013
Components: POWER TRAIN
Incident Date: 01/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THERE WAS A POOL OF OIL ON FLOOR, UNDER CAR ( LEFT FRONT SIDE) COMING FROM THE BUSHING OF THE HALF SHAFT AXEL ASSEMBLY. THE LEAKING WAS FROM THE HALF SHAFT SEAL. REPAIR WAS PERFORMED BY FORD PER TSB 12-11-6 FORD REPLACED HALF SHAFT SEAL AND BUSHING. ALSO JOINT AND STUB SHAFT ASSEMBLY. *TR

01/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

AFTER DRIVING MY CAR A FEW MINUTES, THE CAR STARTED TO STALLED AND I COULD NOT ACCELERATED. THE CAR JUST STARTED SHAKING AND FINALLY STOP RUNNING WITH THE WRENCH LIGHT COMING ON. I HAD TO TURN THE ENGINE OFF COMPLETELY AND TRIED TO STARTED IT AGAIN, BUT THE WRENCH LIGHT WAS STILL ON AND KEPT ON SHAKING AGAIN. I TURNED OFF THE ENGINE AND WAITED APPROXIMATELY ONE MINUTE AND IT STARTED AGAIN. I WAS LUCKY TO BE ABLE TO PULL OVER, BUT I AM ASKING THE FEDERAL GOVERNMENT TO INVESTIGATE FORD FUSION PROBLEMS WITH THEIR "THROTTLE BODY" THAT HAS MULTIPLE TROUBLES REPORTS FROM FORD FUSION OWNERS. HOW CAN THE GOVERNMENT ALLOW VEHICLES THAT ARE DANGEROUS TO DRIVERS WHEN THE VEHICLES START STALLING ON THE ROAD AND ESPECIALLY ON THE FREEWAY. PLEASE DEMAND FORD RECALL THEIR FUSION TO REPLACE THE "THROTTLE BODY" STALLING PROBLEMS AND REIMBURSEMENT THE OWNERS FOR THEIR COST ASAP. *TR

01/24/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

THE 2010 FORD FUSION WILL, AT RANDOM, LOSE POWER. ACCELERATOR IS NON RESPONSIVE AND THE THROTTLE BODY/TRANSMISSION INDICATOR LIGHT COMES ON. IT BEGINS TO IDLE ROUGH AT APPROX. 1000RPM AND WILL NOT RESPOND TO THE ACCELERATOR. I'VE HAD THE CAR FOR JUST OVER 1 YEAR AND THIS INCIDENT HAS HAPPENED DOZENS OF TIMES. IT HAS HAPPENED WHILE AT FREEWAY SPEEDS, AS WELL AS TRYING TO ACCELERATE FROM A STOP LIGHT. I'VE HAD NUMEROUS CLOSE CALLS AND LITERALLY FEAR FOR MY SAFETY WHILE DRIVING THE CAR. THE DEALERSHIP CLAIMS TO NOT BE ABLE TO REPLICATE THE PROBLEM, HOWEVER AS SOON AS I'VE PICKED IT UP FROM THEM ITS DONE IT WITHIN SEVERAL MILES, ONLY FOR ME TO TAKE IT BACK TO THEM AND GET THE SAME RESPONSE A WEEK OR TWO LATER. FORD NEEDS TO SOLVE THIS HUGE PROBLEM BY ISSUING A RECALL AND THEY NEEDED TO DO IT LAST YEAR. I'VE LITERALLY SEEN THOUSANDS OF PEOPLE IN FORUMS WITH THIS SAME EXACT PROBLEM, YET NOTHING SEEMS TO BE DONE ABOUT IT. IT'S ALMOST AS IF THE ONLY THING THAT WILL OPEN FORD'S EYES WILL BE A SERIOUS TRAGEDY TO OCCUR. ISN'T THE POINT OF A RECALL TO PREVENT THAT FROM HAPPENING? *TR

01/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/24/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 2 MPH. THE CONTACT HAD TO SHUT OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO BECOME RESPONSIVE TO ACCELERATION ATTEMPTS. THE RANGE WARNING LIGHT WAS ILLUMINATED AFTER THE FAILURE OCCURRED. THE DEALER PERFORMED A DIAGNOSTIC, BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 53,000. THE VIN WAS NOT AVAILABLE.

01/20/2013
Components: STEERING
Incident Date: 12/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

WHILE MY DAUGHTER WAS DRIVING THE CAR ON 12/25/12, THE STEERING WHEEL BECAME STIFF AND WARNING LIGHT CAME ON. ON 12/29/12, WENT TO CHECK CAR AND COULD NOT DRIVE IT AT ALL. YOU COULD NOT TURN THE STEERING WHEEL. I HAD IT TOWED TO THE DEALERSHIP. THE POWER STEERING RACK HAD TO BE REPLACED. THEY SAID SOMETHING WAS WRONG WITH THE WIRING. I ALSO SAW ONLINE THERE WERE MANY COMPLAINTS CONCERNING THE SAME ISSUE. BECAUSE OF THIS, IT THOUGHT THERE COULD BE A POSSIBLE DEFECT. THE CAR IS ONLY THREE YEARS OLD WITH LOW MILEAGE. I MOSTLY USE THE CAR TO DRIVE BACK AND FORTH TO WORK, WHICH IS 6 MILES AWAY. THIS COULD HAVE BEEN VERY DANGEROUS, BECAUSE YOU COULD NOT STEER THE CAR ONCE THE POWER STEERING WENT OUT. *TR

01/16/2013
Components: STEERING
Incident Date: 01/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WE WERE THREE HOURS FROM HOME IN THE LATE AFTERNOON WHEN THE POWER STEERING SERVICE SOON LIGHT CAME ON. WE HAD ONE MORE STOP TO MAKE SO WE DID AND TRIED TO CHECK THE POWER STEERING FLUID NOT KNOWING THAT THIS VEHICLE HAD ELECTRIC ASSIST STEERING. WHEN WE GOT BACK IN THE VEHICLE TO GO TO THE AUTO PARTS STORE AND THE ALARM CAME ON AND THE READING ON THE DASH SAID POWER STEERING SERVICE NOW AND THE VEHICLE THEN WAS VERY HARD TO STEER. AFTER FINALLY FIGURING OUT THAT WE HAD THE POWER ASSIST STEERING AND THAT THERE WAS NOTHING THAT WE COULD DO ABOUT IT AT THAT TIME. THE SALESPERSON TOLD US THAT WE COULD STILL DRIVE IT BUT IT WOULD BE VERY DIFFICULT. WE HAD NO CHOICE BUT TO TRY TO MAKE IT HOME AND PRAISE THE LORD WE DID GET HOME SAFELY. WE TOOK IT TO A MECHANIC AND HE SAID THAT THE PART TO REPLACE IT WOULD BE AROUND $1,000.00 NOT INCLUDING LABOR. IN DOING RESEARCH ON THE INTERNET I FOUND THAT THIS IS A COMMON COMPLAINT FOR THIS VEHICLE BUT THAT THERE IS NO RECALL AS OF YET FOR IT. I WOULD LIKE TO ENTER THIS COMPLAINT SO THAT FORD WILL LOOK INTO MAKING THIS DEFECT A RECALL AND HELP THE CONSUMERS THAT HAVE PURCHASED THESE VEHICLES. MY HUSBAND AND I BOUGHT THIS VEHICLE LESS THAT 6 MONTHS AGO AND WE LOVE IT BUT THIS PROBLEM HAS REALLY BEEN A DISAPPOINTMENT NOT TO MENTION THE FINANCIAL HARDSHIP IT HAS PLACED ON US. THANK YOU FOR YOUR TIME. *TR

01/16/2013
Components: SERVICE BRAKES
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

GOT OFF THE EXPRESSWAY AND WHILE STOPPED AT LIGHT SMELLED "SOMETHING". 3 BLOCKS LATER AT MY HOUSE I FELT THE HEAT FROM THE REAR WHEELS ON MY LEGS AND REALIZED THE SMELL WAS FROM REAR BRAKES. JACKED UP BOTH REAR WHEELS AND FOUND THE WHEELS ALMOST IMMOVABLE. REAR PADS WORN DOWN TO 2-3MM! FRONT PADS STILL HAD 10MM OF PAD REMAINING ON ALL FOUR PADS! NO PROBLEM (OR USE OF) WITH PARKING BRAKE. CALIBERS HAD BEEN STICKING - DRAGGING FOR QUITE SOME TIME TO WEAR DOWN TO ALMOST NOTHING WHILE LEAVING FRONT BRAKES WITH YEARS LEFT ON THEM. CAR WAS STILL IN WARRANTY. *TR

01/15/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

I WAS TRAVELING AT 60 MPH AND THE LOST ALL POWER. I WAS IN THE MIDDLE OF THREE LANES SO IT PROVED DIFFICULT TO GET TO THE RIGHT BREAK DOWN LANE. I TURNED THE ENGINE OFF AND AFTER ABOUT TEN SECONDS I WAS ABLE TO RESTART THE ENGINE AND RETURN TO THE HIGHWAY. THE SAME PROBLEM OCCURRED AGAIN ABOUT A HALF A MILE FURTHER DOWN THE ROAD. ONCE AGAIN I TURNED THE ENGINE OFF AND RESTARTED IT. THE PROBLEM DID NOT HAPPEN AGAIN THAT DAY. I HAD THE PROBLEM LOOKED AT LATER THAT AFTERNOON AT A LOCAL FORD DEALER WHO DIAGNOSED IT AS A FAULTY THROTTLE BODY ASSEMBLY. THE CAR WAS 3,000 MILES OUT OF WARRANTY. FORD CORPORATE CUSTOMER SERVICE DID NOT FEEL THEY SHOULD PAY FOR THE REPAIR. THIS HAS OCCURRED TWICE IN THE PAST IN DECEMBER AND EACH TIME I WAS TRAVELING 60 MPH IN HEAVY TRAFFIC. THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. SOMETHING NEEDS TO DONE. *TR

01/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 01/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MY 2010 FORD FUSION FAILED ME AND MY FAMILY YESTERDAY IN HIGHWAY TRAFFIC. THE CAR WENT INTO AN IDLE MODE AND WOULD NOT ACCELERATE. I HAD TO COAST ACROSS THREE LANES OF TRAFFIC AND RUN UP THE CURB TO GET MY FAMILY TO A SAFE AREA. I TURNED THE CAR OFF, AND THEN BACK ON AND THE CAR STARTED. THE PROBLEM WAS THE THROTTLE BODY AND THE DEALER REPLACED THE FAILED UNIT AT MY COST. I SEE ON THE WEB, THAT A FAILED THROTTLE BODY IS A RECURRING PROBLEM FOR THE FORD FUSION. THE VEHICLE WAS ONLY 15 DAYS OR 5000 MILES OUT OF WARRANTY. MY COST OF THE REPAIR WAS $328.50. *TR

01/11/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

MY CAR IS A FORD FUSION BOUGHT IN MARCH 2010 WITH ONLY 33,400 MILES, STILL UNDER FULL WARRANTY. I WAS DRIVING IN CITY TRAFFIC, GOING ABOUT 50 MPH, WHEN MY ACCELERATOR STOP WORKING. THE WRENCH AND CHECK ENGINE LIGHT CAME ON AS WELL. I WAS ABLE TO COAST INTO A PARKING LOT SAFETY, THANK GOODNESS. WHEN I STARTED TO HIT MY BRAKES TO STOP, THE CAR JERKED A BIT LIKE IT DID NOT WANT TO STOP. I STOPPED, SHUT OFF THE ENGINE, AND IT STARTED BACK UP OK. NO LIGHTS ON THE DASH. I THEN PULLED OUT INTO TRAFFIC AGAIN AND NOT EVEN 5 MINS LATER, IT HAPPENED AGAIN. I COASTED INTO ANOTHER PARKING LOT, TURNED THE ENGINE OFF AND BACK ON. THIS TIME THE CHECK ENGINE LIGHT STAYED ON. THIS PROCEEDED TO HAPPEN 5 MORE TIMES BEFORE MAKING IT TO THE DEALERSHIP. THE DEALERSHIP SAID IT WAS DUE TO A DIRTY THROTTLE BODY AND THAT IT NEEDED CLEANING. I SPENT $250 TO CLEAN IT BECAUSE CLEANING IS NOT COVERED UNDER WARRANTY. TWO WEEKS LATER, I WAS ON THE INTERSTATE GOING ABOUT 75MPH WHEN THIS ALL HAPPENED AGAIN, THANK GOODNESS I WAS NOT IN HEAVY TRAFFIC OR I WOULD HAVE BEEN HIT FROM BEHIND. I WAS ABLE TO COAST OVER TO THE SHOULDER AND RESTART MY CAR. I DROVE IT STRAIGHT TO THE DEALERSHIP. THEY CALLED SOME HOTLINE AND WERE TOLD TO REPLACE THE THROTTLE BODY ALTOGETHER. I HAVE NOT HAD ANY PROBLEMS SINCE BUT I WISH I HAD KNOWN THIS EARLIER. I WAS TERRIFIED OF GETTING INTO AN ACCIDENT AND WISH FORD WOULD HAVE RECALLED IT BEFORE THIS HAPPENED. I PRAY THAT NO ONE IS KILLED BECAUSE OF THIS SIMPLE PART THAT SHOULD BE REPLACED ON ALL FUSIONS. *TR

01/10/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC8AR******
Summary

I PURCHASED MY CAR ON 1/24/10. BEGINNING IN APRIL/MAY OF 2011 MY CAR BEGAN TO STALL WITHOUT WARNING. AT FIRST IT WOULD HAPPEN AT STOPLIGHTS. I BEGAN TO BRING IT TO THE DEALER WHO WAS UNABLE TO CAPTURE AN ERROR CODE OR REPLICATE THE ISSUE. THEY SENT ME AWAY. IT THEN ESCALATED TO STALLING UPHILL GOING 35 MPH ON A CURVY ONE LANE ROAD. AGAIN, BROUGHT IT BACK TO THE DEALER WITH THE SAME RESULT, NO ERROR CODE COULDN'T REPLICATE, SO NO FIX. AT THIS TIME I BEGAN TO INVESTIGATE ONLINE ONLY TO FIND NUMEROUS FORUMS OF OTHER 2010 FORD FUSION (SPORT AWD) OWNERS EXPERIENCING THE SAME SPONTANEOUS STALLING ISSUES. AGAIN, FORD SAID THEY DIDN'T KNOW HOW TO FIX BECAUSE NO ERROR AND COULDN'T REPLICATE. OVER THE PAST 3 YEARS WE HAVE BROUGHT THE VEHICLE IN 5 TIMES FOR THE SAME ISSUE (CURRENTLY AT DEALER NOW FOR THREE WEEKS). THIS STALLING ISSUE HAS HAPPENED AT STOPLIGHTS, GOING 35 MPH UPHILL AND 75 MPH ON THE FREEWAY. THERE IS NO WARNING EXCEPT THE CAR WILL JERK THEN THE ENGINE SHUTS OFF. WE HAVE BEEN LUCKY SO FAR THAT WE'VE BEEN ABLE TO PULL OFF THE ROAD WHILE AVOIDING AN ACCIDENT, BUT IT'S BEEN CLOSE SOMETIMES. IN DECEMBER 2012 I CONTACTED FORD DIRECTLY TO REQUEST A REPURCHASE OR REPLACEMENT. THEY HAVE DENIED MY CLAIM BECAUSE IT WAS NOT REPAIRED OR DIAGNOSED ENOUGH DURING A SET PERIOD OF TIME. I HAVE EXPRESSED REPEATEDLY TO THEM MY CONCERN NOT ONLY FOR THE SAFETY OF MY FAMILY BUT OF OTHER MOTORISTS ON THE ROAD AND ALL THOSE OTHER OWNERS EXPERIENCING THE EXACT SAME ISSUE. I AM BEYOND FRUSTRATED WITH FORD'S LACK OF CONCERN AND ACCOUNTABILITY FOR THIS ISSUE. I AM AFRAID TO DRIVE MY CAR, IT'S UNPREDICTABLE AND UNSAFE. THIS IS SERIOUS AND SOMEONE, SOMEDAY WILL GET INTO AN ACCIDENT WHETHER MINOR OR MAJOR. THE ISSUE IS IT CAN BE AVOIDED IF FORD WOULD ONLY STEP UP, OWN THE ISSUE AND PLACE THEIR CUSTOMERS SAFETY FIRST OVER PROFIT AND PROTECTING THEIR REPUTATION. PLEASE HELP! *TR

01/08/2013
Components: TIRES
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TIRE VALVES ALL STARTED GIVING ME PROBLEMS. I WOULD WAKE UP TO FLAT TIRES EVERY MORNING. WHEN I WOULD FIX ONE, THE OTHER WOULD START LEAKING AIR AS WELL. I HAD TO CHANGE ALL FOUR OF THEM BECAUSE COINCIDENTALLY THEY WERE ALL LEAKING AIR. THE STAFF AT THE DEALERSHIP WERE ALSO TRYING TO BLAME ME SAYING THAT I MUST'VE HIT SOMETHING. IT'S NOT ME, IT'S THE CAR. *TR

01/08/2013
Components: POWER TRAIN
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRANSMISSION STARTED GOING OUT AFTER ONLY TWO OR THREE MONTHS OF PURCHASING IT. I COULDN'T BELIEVE IT. FORD DEALERSHIP TOOK CARE OF IT. *TR

01/08/2013
Components: POWER TRAIN
Incident Date: 01/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHEN DRIVING DOWN THE INTERSTATE THE RPM'S DROP TO 0 WITH NO THROTTLE RESPONSE WITH TRYING TO ACCELERATE, THE WRENCH SYMBOL ILLUMINATES ON THE DASH. AT THE TIME OF THE THROTTLE FAILURE THERE WAS A SEMI TO MY RIGHT AND A SEMI BEHIND ME, WHICH MADE IT EXTREMELY DIFFICULT TO PULL TO THE RIGHT OF THE ROAD WHILE DECREASING SPEEDS. UPON PULLING OVER AND PUTTING THE CAR IN PARK AND SHUTTING OFF THE CAR THE CAR STARTS UP AS USUAL. *TR

01/07/2013
Components: POWER TRAIN
Incident Date: 01/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

HAD 2 SEPARATE INCIDENTS, 1ST WAS DRIVING DOWN HIGHWAY GOING 70MPH WHEN CAR JERKED, CRUISE CONTROL DISENGAGED, LOST ACCELERATION, WRENCH SYMBOL APPEREAD ON DASH AND TRYING TO ACCELERATE MADE CAR JERK EVEN MORE. FORTUNATELY I WASNT ATTEMPTING TO PASS ANOTHER CAR. I PULLED OVER AND SHUT CAR OFF, READ MANUAL FOR WHAT THE SYMBOL MEANT THAN I STARTED CAR AND SYMBOL WAS GONE. I DECIDED TO GO AHEAD AND FINISH TRIP HOME AND EVERYTHING WAS FINE. NEXT DAY GOING TO LOCAL GROCERY STORE GOING ABOUT 10MPH HAD EXACT SAME THING HAPPEN. I JUST SPOKE WITH DEALERSHIP I BOUGHT CAR FROM AND ITS TO BE LOOKED AT TOMORROW. I HAD JUST BOUGHT THIS CAR 3WKS AGO, SO PRETTY DISAPPOINTED IN FORD AND PRAY THAT NOBODY GETS INJURED WITH THIS MECHANICAL ISSUE, I DEFINITELY WONT BE ALLOWING MY CHILD TO RIDE IN THE CAR UNTIL ITS COMPLETING REPAIRED, AND BY READING OTHER CONSUMERS ISSUES MAY BE NEVER. *TR

01/07/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

WHILE DRIVING IN THE MIDDLE LANE ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, AND CAR BECAME UNRESPONSIVE. WAS ABLE TO GET CAR OVER TO SHOULDER. TURNED CAR OFF, ATTEMPTED TO DRIVE AGAIN AND IMMEDIATELY STARTED THE SAME PROBLEM. I HAD TO GET THE CAR TOWED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO CHANGE LANES AS QUICKLY AS I DID. WAS TOLD BY DEALER THE THROTTLE DRIVE BODY NEEDED TO BE REPLACED. THE CAR HAS ONLY 23000 MILES. *TR

01/04/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE THROTTLE FAILED. THE CONTACT MERGED TO THE SHOULDER, POWERED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT THERE WERE NO FAILURES HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 49,502.

01/03/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2012
Crash: No
Fire: No
Summary

FIRST EVENT WAS WHILE EXITING A MALL PARKING LOT; STEPPED ON GAS PEDAL, AND INSTEAD OF ACCELERATING THE CAR SEEMED JUST ABOUT TO STALL. I GOT OFF TO THE SIDE OF THE ROAD, AND BEFORE SHUTTING OFF THE ENGINE NOTICED THE "WRENCH" SYMBOL ILLUMINATED ON THE INSTRUMENT CLUSTER. I WAITED A FEW MINUTES AND STARTED THE CAR, NOTING THE "WRENCH" WAS NO LONGER ON, PUT IT IN GEAR AND DROVE OFF. THE CAR RAN FINE UNTIL 12/28/12, WHEN WHILE TRAVELING AT APPROX 70MPH ON I-90 THE ENGINE BEGAN TO AGAIN DOWN SHIFT AND LOSE POWER. THE THIRD OCCURRENCE WAS THE MORNING OF 12/29/12; IN EACH ABOVE INCIDENT I WAS ABLE TO GET OFF THE TRAFFIC WAY, PARK, SHUT OFF THE CAR, RESTART IT AND DRIVE AWAY. THE WRENCH WAS ILLUMINATED EACH TIME. ON 01/03/13 MY CAR WAS SERVICED BY THE DEALER FROM WHERE I PURCHASED IT, AND THEY SAID THE PROBLEM WAS THE THROTTLE BODY. THEY HAD ONE IN STOCK AND REPLACED IT. KUDOS TO THEM, BUT, MORE THAN A LITTLE UNNERVING. AND IF IT WAS REPLACED WITH THE SAME STYLE UNIT, HOW DO I KNOW IT WON'T HAPPEN AGAIN, PERHAPS AT A MOST INOPPORTUNE TIME? AT THE TIME OF WRITING THIS I DON'T HAVE THE VIN AVAILABLE, HOWEVER, FWIW, THE BUILD DATE IS JUNE 2010. IT IS THE SEL AWD WITH THE V-6 ENGINE, 3.0L I BELIEVE. *TR

01/03/2013
Components: WHEELS
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

IN MARCH 2012 I HAD THE CAR SERVICED FOR A RECALL FOR DEFECTIVE WHEEL STUDS. AT THE TIME I HAD DISCOVERED A BROKEN OFF WHEEL STUD ON THE FRONT PASSENGER SIDE WHEEL. I HAD IT REPAIRED PER THE RECALL NOTICE AT PERRY FORD IN POWAY , CA WHICH WAS SUPPOSED TO SOLVE THE PROBLEM BY REPLACING THE LUG NUTS. NOW IN JANUARY OF 2013 I HAVE ANOTHER WHEEL STUD BROKEN OFF ON THE SAME WHEEL WHICH HAD BEEN SERVICED. THE RECALL WAS SUPPOSED TO REMEDY THE PROBLEM ON ALL WHEELS BY REPLACING THE LUG NUTS. IT HAS NOT RESOLVED THE PROBLEM AS I NOW HAVE ANOTHER WHEEL BOLT COMPLETELY SHEARED OFF AT THE WHEEL FOR NO APPARENT REASON. IT SEEMS REPLACING THE LUG NUTS IS NOT A SOLUTION AND THIS IS A VERY DANGEROUS CONDITION AS I HAVE NOW HAD TWO OF FIVE BOLTS BROKEN OFF ON ONE WHEEL. CLEARLY THE WHEEL STUDS NOT THE NUTS ARE DEFECTIVE AND REPLACING LUG NUTS DOES NOT RESOLVE THE PROBLEM. *TR

01/03/2013
Components: SERVICE BRAKES
Incident Date: 12/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY FORD FUSION WAS PARKED IN THE PARKING LOT WHILE SHOPPING. TEMPERATURE APPROXIMATELY 15 DEGREES F. BEFORE GOING INTO THE STORE, I HAD SET THE PARKING BRAKE, AS THE CAR WAS PARKED ON A SLIGHT INCLINE. UPON EXITING THE STORE AND RESTARTING THE VEHICLE, I DISENGAGED THE PARKING BRAKE. HOWEVER, THE RIGHT REAR BRAKE DID NOT DISENGAGE. INSTEAD, A LOUD GRINDING SOUND OCCURRED. THE BRAKE EVENTUALLY DISENGAGED, BUT BY THIS TIME, THE BRAKE ROTOR WAS EXTREMELY HOT. THIS HAD OCCURRED ONE TIME PREVIOUSLY, ALSO ON A COLD DAY WHEN THE PARKING BRAKE WAS SET. THE VEHICLE WAS TAKEN INTO THE DEALERSHIP, AND THE DEALER CONFIRMED THAT THE RIGHT REAR ROTOR HAD OVERHEATED AND BEEN DAMAGED. PADS AND ROTORS WERE REPLACED. UPON PICKING THE CAR UP FROM THE DEALERSHIP, I DROVE APPROXIMATELY 3 MILES TO HOME, AND WHEN I EXITED THE CAR, THE RIGHT ROTOR WAS VERY HOT AND THE SMELL OF BURNING BRAKES WAS PRESENT IN THE GARAGE. THE LEFT ROTOR WAS COOL ENOUGH THAT I COULD PLACE A HAND ON IT FOR AN EXTENDED PERIOD OF TIME. I WAS UNABLE TO EVEN MOMENTARILY TOUCH THE RIGHT ROTOR. IN THIS PARTICULAR CASE, I HAD NOT ENGAGED THE PARKING BRAKE, AS THE VEHICLE WAS PICKED UP FROM THE DEALERSHIP AND THE PARKING BRAKE WAS NOT ENGAGED. VEHICLE HAD PREVIOUSLY HAD BRAKE PADS AND ROTORS REPLACED ONLY 13000 MILES PREVIOUSLY (38000 MILES) DUE TO EXCESSIVE REAR BRAKE PAD / ROTOR WEAR. *TR

01/02/2013
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WHILE TRAVELING AT 70MPH ON THE FREEWAY IN MY 2010 FORD FUSION SE (46,000 MILES), I FELT A BUMP AS IF WAS HIT FROM THE REAR OR THE TRANSMISSION LOCKED UP. THE WRENCH SYMBOL LIT UP. THE CAR LOST ALL ACCELERATION. I PULLED THE CAR OVER. WHILE PARKED ON THE EMERGENCY LANE THE CAR KEPT SURGING AND THE RPM BOUNCED BETWEEN 500 AND 1000 RPMS. I TURNED OFF THE CAR AND AFTER SEVERAL MINUTES I RESTARTED THE CAR AS IF THERE WERE NO ISSUES. APPROX. 8 MILES LATER STILL TRAVELING AT 70 MPH IT DID THE EXACT SAME THING AS BEFORE. THIS TIME WHEN RESTARTING, THE STARTER STAYED ENGAGED FOR APPROX 10 SECONDS AFTER RELEASING THE KEY. THE CAR HAD THE SAME STALLING ISSUE 12 MORE TIMES FOR THE NEXT 15 MILES TO MY HOME. I SPOKE TO THE DEALER, HE SAID IT IS A DEFECTIVE THROTTLE BODY AND NEEDS TO BE REPLACED. HE ACKNOWLEDGED IT IS A KNOWN ISSUE, BUT NOT A RECALL SO MY OUT OF WARRANTY COST WOULD BE AROUND $600. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED, IF THEY HAVEN'T ALREADY. *TR

01/02/2013
Components: STEERING
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STEERING COMPUTER MODULE WAS RESET. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS 131,000 AND THE CURRENT MILEAGE WAS 132,000.

01/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE VEHICLE SUDDENLY STALLED. THE CONTACT MERGED TO THE SHOULDER AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED THREE ADDITIONAL TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND TECHNICIAN ADVISED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. UPDATED 02/11/14*LJ

12/26/2012
Components: SERVICE BRAKES
Incident Date: 12/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AND DEPRESSED THE BRAKE PEDAL, WHICH ABNORMALLY TRAVELED TO THE FLOORBOARD. THE BRAKE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE FAILURE RECURRED. THE CONTACT APPLIED THE EMERGENCY BRAKES AND SHUT THE ENGINE OFF A SECOND TIME. THE CONTACT RESTARTED THE VEHICLE AND DID NOT EXPERIENCE ANY FURTHER BRAKING ISSUES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

12/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 09/27/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE WITH THE BRAKES DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED, JUMPED A CURB AND CRASHED INTO A STORE WINDOW. THE CONTACT SUSTAINED BRUISES TO THE BODY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE VEHICLE WAS INSPECTED FOR SURGE ACCELERATION. IT WAS CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURING DEFECT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS NOT AVAILABLE.

12/18/2012
Components: STEERING
Incident Date: 12/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

DRIVING AT 30 MPH, SLIDING CAR ICON APPEARED AND NOTICED A SLIGHT STIFFNESS IN STEERING. MADE IT HOME WITH NO FURTHER ISSUES. NEXT MORNING UPON STARTING CAR, I HAD NO POWER STEERING AT ALL. TWO DAYS LATER, POWER STEERING HAS NOT RETURNED, BUT THE 'SERVICE POWER STEERING NOW' INDICATOR LIGHT IS ON. DEALER IS TELLING ME NO HISTORY OF THIS TYPE OF INCIDENT. ALTHOUGH I HAVE FOUND IT ALL OVER THE INTERNET WITH 2010, 2011. AND 2012 FUSIONS AND ESCAPES. NHTSA, PLEASE HELP! *TR

12/13/2012
Components: SERVICE BRAKES
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC3AR******
Summary

WHEN THE WEATHER GETS BELOW FREEZING THE PARKING BRAKE FREEZES - YOU CAN RELEASE THE PARKING BRAKE WITH THE PARKING BRAKE HANDLE AND THE PARKING BRAKE WARNING LIGHT GOES OFF BUT THE PARKING BRAKE STAYS ENGAGED WITH THE DRIVER UNKNOWING THAT THE PARKING BRAKE DID NOT RELEASE. WHEN THIS HAPPENS THE DRIVER IS NOT AWARE OF THE PARKING BRAKE BEING ENGAGED UNTIL THE BRAKES GET SO HOT THAT SMOKE BEGINS TO POUR FROM THE REAR WHEELS WITH THE POSSIBILITY OF THIS CAUSING A FIRE FROM ALL THE HEAT. ALSO WHEN THE PARKING BRAKE DOES NOT RELEASE AND YOU APPLY THE BRAKES WHILE DRIVING THE VEHICLE THE BRAKES DO NOT RESPOND THE SAME AS WHEN THEY ARE APPLIED UNDER NORMAL DRIVING CONDITIONS. THIS PROBLEM HAS BEEN OCCURRING EVERY TIME THE WEATHER GETS BELOW FREEZING SINCE THE VEHICLE WAS BOUGHT NEW AND THE DEFECT HAS BEEN REPORTED TO THE LOCAL FORD SERVICE DEPARTMENT NUMEROUS TIMES WITH THEM MAKING AN EFFORT TO CORRECT THIS DEFECT BUT IT HAS NOT HELPED AND THE PROBLEM STILL EXIST. THIS VEHICLE IS IN NORTH ALABAMA WHERE THE WEATHER GETS COLD BUT NOT IN AN AREA IN THE NORTHERN STATES WHERE THE WEATHER IS MUCH COLDER. THIS PROBLEM HAPPENED AGAIN THIS MORNING AND THE LOW TEMPERATURE FOR THE NIGHT WAS 30 DEGREE F AND IT HAS NOT RAINED IN OVER A WEEK. I OWN THREE OTHER VEHICLES THAT ARE PARKED IN THE SAME AREA AS THIS VEHICLE THAT DO NOT HAVE ANY PROBLEM AS WITH THIS VEHICLE. *TR

12/12/2012
Components: WHEELS
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND WAS REPAIRED. AFTER THE RECALL REPAIRS, THE FRONT PASSENGER SIDE LUG NUTS FRACTURED THREE DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND WAS REPAIRED EACH TIME. THE APPROXIMATE FAILURE MILEAGE WAS 7,243.

12/11/2012
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/15/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

THE VEHICLE LOST POWER STEERING, TRACTION CONTROL, AND BRAKES UPON ENTERING THE FREEWAY ON RAMP. TO STOP THE VEHICLE AND ENDANGERING OTHER DRIVERS, I WAS FORCED TO CRASH INTO THE CONCRETE WALL BARRIER ON THE DRIVERS SIDE OF THE ON RAMP. THERE WERE NO WARNING LIGHTS ON THE DASHBOARD UNTIL AFTER COMING TO A STOP AND THE ENGINE DIED. AT THAT POINT THE WARNING LIGHTS CAME ON. *TR

12/11/2012
Components: ENGINE
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 5 -60 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY AND THEN STALL WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE WOULD RECUR ON AN INTERMITTENT BASIS. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 63,000.

12/11/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CGXAR******
Summary

I WAS DRIVING DOWN A LOCAL ROAD AT THE LIMIT WHEN THE WRENCH LIGHT WARNING INDICATOR CAME ON, AFTER THE INDICATOR WAS ON THERE WAS NOT THROTTLE RESPONSE, ENGINE WAS STILL RUNNING AND YET NO POWER GOING TO THE WHEELS. I WAS ABLE TO ROLL OVER TO THE SIDE OF THE ROAD AND PUT ON HAZARD WARNING LIGHTS, CAR WHILE AT IDLE WAS JERKING AND BUCKING. I THEN LIMPED THE VEHICLE TO A PARKING LOT, PLACED IT IN DRIVE AND FILMED THE ISSUE WITH A CELL PHONE IN A PARKING LOT AND NARRATED AS TO WHAT WAS HAPPENING. ONCE THE VEHICLE WAS SHUT DOWN AND THEN RESTARTED THE LIGHT WENT OUT AND THE PROBLEM DID NOT PERSIST. I TOOK IT TO THE DEALERSHIP AND NO CODES SHOWED UP IN A DIAGNOSTIC AND THE DEALERSHIP "COULD NOT REPRODUCE THE PROBLEM" BUT SUSPECTED IT WAS THE THROTTLE BODY CONTROLLER AS THIS WAS A COMMON OCCURRENCE. *TR

12/10/2012
Components: POWER TRAIN
Incident Date: 07/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE CONTACT SHUT DOWN THE VEHICLE AND THEN RESTARTED. THE VEHICLE THEN FUNCTIONED PROPERLY. THE VEHICLE WAS NOT TAKEN TO A MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 55,000.

12/07/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

VEHICLE WOULD LOSE ALL RESPONSE TO THE ACCELERATOR PEDAL. IT WOULD HAPPEN AT ANY TIME WITHOUT WARNING, BUT FIRST HAPPENED AFTER SPEEDING UP AFTER GOING OVER A SPEED BUMP. THE NEXT DAY IT HAPPENED 3 TIMES. ON THAT LAST DAY, THE DAY OF THE APPOINTMENT AT THE DEALERSHIP, IT HAPPENED 4 TIMES. THE VEHICLE WOULD NOT REACT TO THE INPUT FROM THE ACCELERATOR PEDAL. YOU WOULD HAVE TO PULL OVER, ASSUMING THERE WAS A SAFE PLACE TO PULL OVER, AND SHUT THE CAR OFF IN PARK THEN RESTART IT. EVERYTHING WOULD BE NORMAL UNTIL IT ACTED UP AGAIN, ANYWHERE FROM 1 MILE TO 5 MILES LATER. OBVIOUS SAFETY ISSUE, YOU CAN'T POWER THE VEHICLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC IT WERE TO HAPPEN ON A TURN OR MERGING ON A FREEWAY. A WRECK COULD VERY EASILY HAVE HAPPENED FROM THIS FAILURE. IT ENDED UP BEING A BAD ELECTRONIC THROTTLE BODY. THIS WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE TOTAL COST TO REPLACE WAS $352.40. *TR

12/04/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

I WAS DRIVING AT 40MPH ON A BUSY MAIN ROAD I PULLED INTO THE TURNING LANE WHEN THE LIGHT TURNED GREEN MY CAR WOULD NOT ACCELERATE. I WAS ALMOST HIT FROM BEHIND DUE TO THE CAR NOT ACCELERATING THIS HAS CONSISTENTLY HAPPENED AT LEAST 8-9 TIMES IN A 4 DAY PERIOD. *TR

12/01/2012
Components: POWER TRAIN
Incident Date: 11/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

WHILE DRIVING DOWN THE HIGHWAY, MY CAR STALLED AND WENT INTO "SAFETY MODE" OR LOW POWER MODE. I WAS UNABLE TO ACCELERATE. AFTER PULLING OVER, NOTICED THE CAR WAS IDLING ROUGH. THE MAINTENANCE WRENCH LIGHT CAME ON. I TURNED OFF THE CAR AND RESTARTED IT, AFTER A FEW SECONDS OF ROUGH STARTING THE CAR TURNED BACK ON, THE WRENCH LIGHT WENT OFF AND THE VEHICLE DROVE FINE AGAIN. HOWEVER, THE SAME INCIDENT HAPPENED MULTIPLE TIMES LATER THAT DAY AND THROUGH OUT THE WEEK. I TOOK IT TO A FORD DEALER AND THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE VEHICLE, SINCE THERE WERE NO CODES CURRENTLY ON AT THE TIME OF SERVICE. AFTER DOING SOME RESEARCH ONLINE, I'VE FOUND THE THROTTLE BODY IS DEFECTIVE, YET FORD REFUSES TO REPLACE THIS UNDER WARRANTY, OR REPLACE IT UNLESS THERE IS HARD EVIDENCE THAT IS THE ISSUE. *TR

11/30/2012
Components: POWER TRAIN
Incident Date: 04/15/2012
Crash: No
Fire: No
Summary

TRANSMISSION SLIPS GEARS AND ENGAGES VERY HARD, CAUSING THE CAR TO LURCH FORWARD. ON ONE OCCASION I NEARLY REAR-ENDED A CAR IN FRONT OF ME BECAUSE OF THIS. WHILE DRIVING AT LOW SPEEDS THE CAR WILL SHIFT RAPIDLY BETWEEN TWO ADJACENT GEARS, AS IF IT IS "CONFUSED". CAR WILL SOMETIMES NOT SHIFT AT ALL; THE RPM'S JUST SIT AT THAT THRESHOLD FOR A WHILE BEFORE KNOCKING HARD INTO THE NEXT GEAR, AGAIN CAUSING A DANGEROUS LURCHING MOTION. WHILE ON THE HIGHWAY THE CAR WILL LOSE POWER SUDDENLY, MORE PROMINENT WHEN THE CAR IS TRAVELING UP A STEEP INCLINE. YOU COULD KEEP PRESSING THE GAS BUT AMAZINGLY THE CAR SEEMS TO LOOSE MORE POWER WHEN YOU DO THIS. THE ONLY WAY TO GET POWER IS TO OPEN THE THROTTLE 100 PERCENT IN WHICH CASE THE CAR AGAIN JERKS INTO GEAR VERY HARD. THIS SITUATION HAS HAPPENED PLENTY OF TIMES AND IS VERY SCARY. ON SOME OCCASIONS THE POWER WAS NEEDED TO ACCELERATE IN FRONT OF ANOTHER CAR IN ANOTHER LANE, TO AVOID AN OBSTACLE IN THE ROADWAY. THE LATEST INCIDENT THAT OCCURRED WAS VERY SCARY. THE TRANSMISSION WAS MAKING A FUNNY SOUND, ALMOST LIKE A ZIPPER BEING ZIPPED. THIS SEEMED ODD TO ME BECAUSE IT SOUNDED ALMOST LIKE THE GEARS WERE RUBBING UP AGAINST SOMETHING, HOWEVER I DIDN'T THINK ANYTHING OF IT BECAUSE THE CAR SEEMED TO BE OPERATING PROPERLY. THEN I WENT TO MAKE A LEFT TURN ACROSS CROSS TRAFFIC. WHEN THERE WAS A BREAK IN TRAFFIC I PRESSED THE GAS, THE RPMS WENT UP TO ABOUT 5K AND THE CAR SLOWLY GRINDED INTO GEAR, ALMOST LIKE A PERSON WHO DOESN'T KNOW HOW TO DRIVE A STICK SHIFT VERY WELL. THIS CAUSED MY CAR TO NEARLY GET STUCK IN THE MIDDLE OF AN ACTIVE INTERSECTION AND I WAS NEARLY T-BONED. THANK GOOD THE OTHER DRIVERS SAW ME STRUGGLING AND STOPPED. THE ISSUES WITH THIS POWERTRAIN SEEM TO BE ENDLESS AND THE WORST PART IS THAT THEY OCCUR AT RANDOM WITH NO WARNING. *TR

11/30/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

FORD FUSION 2012 3.0L V6 SEL GOES INTO "LIMP-MODE" WITHOUT WARNING AT HIGHWAY SPEEDS. A SLIGHT SHUDDER IMMEDIATELY BEFORE TRIPPING THE "LIMP-MODE" WHERE THE ACCELERATOR BECOMES DISABLED. NO OR MINIMAL POWER IS AVAILABLE TO PULL OUT OF TRAFFIC SAFELY. WRENCH LIGHT COMES ON, HOWEVER, THE ENGINE IS STILL RUNNING. ONCE THE CAR TURNED OFF AND RESTARTED, THE CAR RUNS NORMALLY UNTIL THE SYMPTOM HAPPENS AGAIN. NO OTHER SYMPTOMS ARE PRESENT PRIOR TO GOING INTO "LIMP-MODE". BROUGHT THE CAR TO A MECHANIC AND THEY COULD NOT FIND ANY SAVED ENGINE CODES AND COULD NOT REPRODUCE THE PROBLEM. NO WORK WAS DONE TO CORRECT THE PROBLEM DUE TO NO EVIDENCE OF IT IN THE COMPUTER. HAS HAPPENED THREE TIMES AT HIGHWAY SPEEDS, WITHOUT ANY WARNING, AND CREATES A HAZARDOUS DRIVING EXPERIENCE. *TR

11/28/2012
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE DRIVING THE CAR TO GET ON FREEWAY IT BOGGLED DOWN LIKE IT WAS GOING TO TURN OFF AND CHECK ENGINE LIGHT TURNED ON AND WRENCH SYMBOL SO PULLED TO THE SIDE AND CAR WAS SHAKING AS IF IT HAD NO GAS SO TURNED OFF FOR 3 MIN AND TURNED BACK ON AND DROVE NOT EVEN A MILE DOWN THE ROAD AND IT DID THE SAME THING SO TURNED OFF AND ON AGAIN AND IT RAN AS IF WAS FINE NOT EVEN A MONTH LATER STARTED DOING THE SAME THING ONCE YOU DRIVE AND IT STARTS TO ACCELERATE IT BOGGLES DOWN AND LIGHTS COME ON. GOT IT CHECKED AND WAS TOLD IT WAS THE THROTTLE BODY WHICH IS HAPPENING IN A LOT OF FORD FUSION 2010 CARS. *TR

11/26/2012
Components: POWER TRAIN
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA1AR******
Summary

FIRST INCIDENT OCCURRED WHILE VEHICLE WAS TRAVELING AT 50MPH W/NO CRUISE SET. VEHICLE JERKED HARD AND ABILITY TO ACCELERATE WAS LOST. VEHICLE STARTED RUNNING ROUGH AND WRENCH LIGHT WAS OBSERVED TO BE ON. SECOND INCIDENT W/ CRUISE SET AT 60MPH, VEHICLE JERKED AND CRUISE WAS AUTOMATICALLY DEACTIVATED. WAS ABLE TO PULL OFF SIDE OF ROAD AT WHICH POINT VEHICLE WAS OBSERVED RUNNING ROUGH AND WRENCH LIGHT WAS ON. TURNED VEHICLE OFF AND RESTARTED. VEHICLE BEGAN RUNNING FINE. THIRD INCIDENT OCCURRED HOURS AFTER SECOND INCIDENT WITH NO CRUISE ON AND VEHICLE TRAVELING AT 60MPH. VEHICLE JERKED HARD AND BEGAN RUNNING ROUGH AS PULLING OFF SIDE OF ROAD. WRENCH LIGHT WAS OBSERVED ON AGAIN. UPON RESEARCH OF ISSUE, IT WAS NOTED THAT SEVERAL OTHER CONSUMERS WITH SAME VEHICLE EXPERIENCED SAME ISSUE (SOURCE: HTTP://WWW.FORDFUSION.NET). IN EVERY CASE THAT CONSUMERS POSTED ON THE FORUMS, THE THROTTLE BODY HAD BEEN FOUND FAULTY BY A FORD DEALER AND WAS REPLACED. SOME USERS ALSO NOTED THAT THEIR INCIDENTS OCCURRED ON BUSY POPULATED HIGHWAYS IN WHICH SAFETY COULD HAVE BEEN COMPROMISED. *TR

11/26/2012
Components: STEERING
Incident Date: 11/25/2012
Crash: No
Fire: No
Summary

DRIVING ALONG SUDDENLY DING DING..SERVICE ADVANCTRAC AND POWERSTEERING THE DISPLAY SAID AND THE STEERING BECOMES HARD AND PULLS. *TR

11/24/2012
Components: POWER TRAIN,ENGINE
Incident Date: 11/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

WE WERE DRIVING BACK FROM SHOPPING, HAD THE CRUISE SET AT 65 MPH. THE CAR LOST POWER AND WOULD NOT ACCELERATE. I LOOKED DOWN AT THE DASH AND NOTICE THE WRENCH LIGHT HAD COME ON. WE PULLED OFF THE ROAD AND I NOTICE THAT THE VEHICLE WAS RUNNING ROUGH AND STILL WOULD NOT ACCELERATE EVEN AFTER PUTTING THE CAR IN PARK. WE WERE CONTEMPLATING WHO WE COULD CALL AT SUCH A LATE HOUR. I DECIDED TO TURN THE CAR OFF AND SEE IF WOULD RESTART, IT IN FACT DID AND THE ENGINE SEEM TO BE RUNNING NORMALLY. WE CONTINUED TO OUR DESTINATION WITH OUT FURTHER INCIDENT. THE CAR HAS REMAINED IN THE DRIVEWAY SINCE THE INCIDENT. THIS IS THE FIRST PROBLEM WE HAVE HAD WITH THIS VEHICLE, WE BOUGHT IT USED IN FEBRUARY OF THIS YEAR. IT HAD 29,700 MILES ON IT AND HAD NO ISSUES REPORTED TO CAR FAX. IT WAS A ONE OWNER VEHICLE AND THAT WAS A RENTAL CAR FROM INITIAL SALE OF CAR IN HAWAII. *TR

11/23/2012
Components: STEERING
Incident Date: 10/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHAXAR******
Summary

POWER STEERING INTERMITTENTLY GOES OUT FOR NO REASON WHILE DRIVING, CAUSING VERY UNSAFE SITUATION. DASH WARNING SAYS SERVICE ADVANCTRAC AND SERVICE POWER STEERING NOW. FORD DEALER RESETS THE CODE AND THEN IT WORKS FINE AGAIN UNTIL THE NEXT TIME(THIS TIME A MONTH LATER). FORD CHARGES $100 TO RESET THE CODE EACH TIME, THEN SAY THEY CAN'T FIND A REAL PROBLEM. THEY SUGGEST TO REPLACE A POWER STEERING UNIT FOR $1500, BUT THEY CAN'T GUARANTEE THAT IT WILL FIX THE PROBLEM. WHEN IT HAPPENS, IT IS PRACTICALLY IMPOSSIBLE TO TURN THE WHEEL WHEN CAR IS SITTING. EVEN AT HIGHWAY SPEEDS, IT IS STILL VERY HARD TO TURN. I WON'T LET MY WIFE DRIVE THIS VEHICLE ANY LONGER. NO ADVANCE WARNING WHEN IT HAPPENS. THERE IS A LOT OF TRAFFIC ONLINE ABOUT THIS PROBLEM, BUT THE FORD DEALER SAYS THEY HAVE NEVER SEEN OR HEARD OF THIS PROBLEM. THE CAR IS ONLY 2 YEARS OLD. *TR

11/21/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE NOTICED A PUDDLE OF LIQUID NEAR THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THAT THERE WAS A HAIRLINE FRACTURE ON THE FUEL TANK, WHICH WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 165,000.

11/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2012
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO THROTTLE PROBLEMS. * SMD THE CONSUMER STATED TWICE, WITHIN THE PAST TWO WEEKS, WHILE DRIVING AT SPEED, THE ENGINE SUDDENLY, AND WITHOUT ANY ACTION BY HIM, WENT TO IDLE. THE ACCELERATOR PEDAL HAD NO EFFECT. FORTUNATELY, HE WAS ABLE TO COAST OUT OF TRAFFIC. AFTER A FEW MINUTES WAIT, THE ENGINE RESTARTED AND RAN FINE. THE LOCAL FORD DEALER DIAGNOSED THE PROBLEM AS BEING IN THE THROTTLE BODY AND IT WAS REPLACED, PRESUMABLY WITH AN IDENTICAL PART. UPDATED 01/23/13 UPDATED 05/13/13

11/20/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2012
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME IN A MONTH THAT WE HAVE HAD TO HAVE THE THROTTLE BODY REPAIRED. THE FIRST TIME, THERE WERE ERROR CODES THAT COULD BE USED TO CORRECT THE PROBLEM BUT IN LESS THAN A MONTH THE SAME PROBLEM OCCURRED AND THIS TIME THE ENTIRE THROTTLE BODY HAS TO BE REPLACED. WHILE DRIVING THE CAR LOST THE ABILITY TO ACCELERATE AND ALL PROPULSION SYSTEMS DID NOT WORK. THE BRAKES WORKED FINE BUT THERE WAS NO RESPONSE FROM THE CAR WHEN I PRESSED DOWN ON THE ACCELERATOR. THIS PROBLEM NEEDS TO BE FIXED AND A RECALL SHOULD BE ORDERED. I HAVE HAD TO PAY FOR THIS PROBLEM 2X AND COULD HAVE BEEN HURT WHEN I WAS UNABLE TO ACCELERATE ON THE HIGHWAY AND JUST ABLE TO GET OFF THE ROAD IN TIME. *TR

11/19/2012
Components: POWER TRAIN,ENGINE
Incident Date: 08/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG7AR******
Summary

TELL US WHAT HAPPENED: MY HUSBAND AND I HAD PURCHASED A 2010 FORD FUSION IN JULY 2012. ABOUT 20 SOME DAYS AFTER PURCHASE. I GOT INTO THE CAR AND STARTED THE CAR TRYING TO GO UP MY DRIVEWAY AND THE CAR LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME ON. I CALLED THE DEALERSHIP EXPLAINED WHAT HAPPENED THEY PICKED THE CAR UP AND GAVE US A LOANER TO DRIVE. THE DEALERSHIP REPLACED THE THROTTLE BODY. AROUND AUGUST OF 2012 MY HUSBAND, MY GRANDSON AND I WERE DRIVING AND WENT TO MAKE A TURN ONTO THE HIGHWAY AND WITHOUT WARNING THE CAR LOST ALL ACCELERATION AGAIN PLACING MY FAMILY IN A DANGEROUS SAFETY SITUATION. WE CALLED THE DEALERSHIP AND TOLD THEM WHAT HAPPENED AND THEY PICKED UP THE CAR AGAIN. THIS TIME THEY MENTIONED THERE WAS ISSUE WITH WIRING AND THE PCV VALVE WHICH ALSO DEALT WITH THE THROTTLE BODY WAS REPLACED AND ASSURED ME THE PROBLEM WAS FIXED. LAST WEEK MY HUSBAND WAS DRIVING THE CAR ON A HIGHWAY AND PROCEEDED TO PASS AN EIGHTEEN WHEELER WHEN OUT OF NOWHERE THE CAR LOST ALL ACCELERATION, THE CHECK ENGINE LIGHT CAME ON FOR ABOUT 15 OR 20 SECONDS AND THANKFULLY WENT BACK INTO GEAR. MY HUSBAND WAS GOING OVER 70 MILES AN HOUR AND LOST ALL ACCELERATION WITHOUT WARNING! THIS IS AN EXTREMELY DANGEROUS SAFETY CONCERN. THIS NOW WOULD BE THE SECOND TIME IT PLACED OUR LIVES IN DANGER. WE NO LONGER HAVE THE CAR BUT I FEAR THAT SOMEONE ELSE WILL BUY THIS CAR AND SOMETHING WORSE COULD HAPPEN THE THROTTLE BODY IN THIS CAR WAS REPLACED THREE TIMES. ONCE THROUGH THE MANUFACTURE, CAR FAX REPORTED IT REPLACED, AND ONCE WHEN I PURCHASED THE CAR. SOMETHING NEEDS TO BE DONE TO ENSURE THE SAFETY OF THESE VEHICLES VERY SOON BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. MY CONCERN IS IT IS VERY LIKELY THIS CAR WILL BE SOLD AGAIN TO SOMEONE ELSE SINCE WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT FROM WITHOUT HAVING THIS ISSUE FIXED. *TR

11/13/2012
Components: STEERING
Incident Date: 11/08/2012
Crash: No
Fire: No
Summary

POWER STEERING LIGHT CAME ON AS POWER STEERING WAS LOST. LUCKILY I AS ABLE TO PULL OVER AND PARK VEHICLE SINCE I WAS ONLY TRAVELING 35 MPH. HOWEVER, THIS IS A SAFETY CONCERN SINCE THERE WAS BASICALLY NO NOTICE BEFORE LOSING ALL POWER STEERING. *TR

11/11/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS DRIVING DOWN FREEWAY, MY SPEED AROUND 65 MPH. THE CAR STARTING STALLING, THERE WAS NO RESPONSE FROM THE GAS PEDAL. I MANAGE TO GET MY CAR TO THE SHOULDER AFTER CROSSING 4 LANES. I PUT THE CAR IN PARK AND THE CAR EVENTUALLY STALLED OUT. I RESTARTED THE CAR; IT TOOK A FEW EXTRA SECONDS THAN USUAL. THE CAR DROVE FINE TO WORK. IT HAPPEN AGAIN WHEN I LEFT WORK AT AN INTERSECTION (PRETTY SCARY) 35MPH. I PULLED TO THE RIGHT LANE AND PUT CAR IN PARK, SHUT DOWN SPUTTERING ENGINE. I RESTARTED AND MADE IT HOME THROUGH RUSH HOUR. THE NEXT DAY, FRIDAY MORNING, I PULLED OUT OF MY GARAGE THE STALLING STARTED WITHIN 20 YARDS FROM GARAGE AT 5MPH. THEN AGAIN WHEN I GOT OFF WORK BUT THIS TIME IT OCCURRED MULTIPLE TIMES; ONCE AS I WAS ENTERING THE FREEWAY ON RAMP. STALLED 3 TIMES ON FREEWAY, I MANAGE TO GET OFF THE FREEWAY ON NEXT OFF RAMP AFTER 3 RESTARTS. THE CAR KEPT STALLING OVER AND OVER NO RESPONSE FROM GAS PEDAL EVERY FEW FEET I HAD TO RESTART. THERE WAS NO WAY I WAS GOING TO MAKE IT HOME. I DIDN'T TRUST MY CAR FOR SAFE DRIVING. I MANAGED TO GET MY FORD FUSION TO A FORD DEALERSHIP CLOSE BY. THE FORD PERSONNEL SAID THEY NEVER HEARD OF FORD FUSIONS STALLING. THEY PUNCHED IN MY VIN IN THE COMPUTER AND FOUND NO RECALLS. SINCE IT?S A HOLIDAY WEEKEND, CAR WON?T BE LOOKED AT UNTIL TUESDAY. NO LOANERS CARS AVAILABLE FROM FORD, I HAD TO RENT A CAR FOR THE TIME BEING. I GOGGLED 2010 FORD FUSION STALLING AND IT POPPED UP RIGHT AWAY. I FOUND OUT THAT IT HAS BEEN HAPPENING FOR QUIT AWHILE TO FORD FUSIONS. MANY OTHER FORD FUSION OWNERS ARE DESCRIBING EXACTLY WHAT WAS HAPPENING TO MY 2010 FORD FUSION. I?M SURPRISED FORD HAS NOT COME OUT WITH ANY RECALLS. SOMEONE CAN GET HURT OR EVEN KILLED IN TRAFFIC IF THIS DISCREPANCY ISN'T ADDRESSED BY FORD. *TR

11/10/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

THROTTLE BODY FAILURE: FIST OCCURRENCE- DRIVING ON HIGHWAY ALL OF A SUDDEN NO POWER. PRESSING ON THE GAS NOTHING HAPPENS. NO CHECK ENGINE LIGHT CAME ON. PULLED OFF TO THE SIDE OF HIGHWAY AND PUT THE CAR IN PARK. THE CAR STARTING SHAKING AND THE WRENCH LIGHT CAME ON. TURNED CAR OFF, THEN BACK ON AND EVERYTHING WAS OKAY. ABOUT 6 HOURS LATER THIS HAPPENED AGAIN AS I WAS PASSING IN THE FAST LANE, THEN SUDDENLY LOST POWER. AGAIN, NO CHECK ENGINE LIGHT. SAME SCENARIO AS THE FIRST. TOOK IT TO MY MECHANIC AND NO ERROR CODES REGISTER. HE CHECKED TWICE. SO FOR A WEEK AND A HALF THE CAR WAS FINE. THEN HAPPENED TWICE AGAIN, NO WARNING, JUST LOST POWER. THIS TIME A CHECK ENGINE LIGHT CAME ON AFTER I PUT THE CAR IN PARK. HAD IT TOWED TO THE AUTO SHOP AND A CODE DID REGISTER THIS TIME. HAD IT TAKEN FOR FORD AND THEY HAD TO REPLACE THE THROTTLE BODY. THIS WAS A VERY DANGEROUS SITUATION ESPECIALLY WHEN SPEEDING UP TO PASS AS THE SPEED LIMIT ON THAT PART OF THE HIGHWAY IS 75 SO CARS WERE COMING UP FAST BEHIND ME. IF I HAD CAUSED AN ACCIDENT AND INJURIES OCCURRED THE FIST OR SECOND TIME IT HAPPENED ON THE HIGHWAY, IT WOULD HAVE SEEMED MY FAULT AND THERE WOULD HAVE BEEN NO ERROR CODES TO AT LEAST VALIDATE WHAT HAPPENED. PLEASE, PLEASE, ISSUE A RECALL FOR THE THROTTLE BODY BEFORE SOMEONE IS HURT. NOT TO MENTION THE PEOPLE JUST OUT OF WARRANTY THAT HAVE TO PAY FOR THIS REPAIR. *TR

11/10/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA7AR******
Summary

DRIVING DOWN THE ROAD MY CAR STARTED SHAKING REALLY BAD AND HAD NO POWER PUSHING ON THE GAS AND WOULD DO NOTHING I HAD NO WHERE TO PULL OFF FINALLY COASTED TO A DRIVE AND SHUT IT OFF AND STARTED BACK UP AND IT RAN FIND FOR ABOUT A MONTH THEN AS I WAS GOING ACROSS THE HIGHWAY I GAVE IT GAS AND IT WOULD DO NOTHING AND I NEARLY GOT HIT BY A SEMI TRUCK. THERE'S A LOT OF PEOPLE HAVING THE SAME TROUBLE AND FORD WON'T PUT A RECALL ON IT. SOMEONE IS GOING TO GET KILLED. I'M CURRENTLY TRYING TO GET THEM TO FIX IT AFTER MY WARRANTY JUST RAN OUT. THANK YOU FOR YOUR TIME THIS IS A SERIOUS ISSUE AND HOPE FORD RESOLVES THIS ISSUE. *TR

11/09/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/08/2012
Crash: No
Fire: No
Summary

2010 FORD FUSION ON NOV 8 2012 DRIVING APPROXIMATELY 67 MILES PER HOUR WITH CRUISE CONTROL ON AND SET, VEHICLE SUDDENLY LOST ALL ENGINE POWER. REPAIR LIGHT (LIGHTED WRENCH) CAME ON, CRUISE CONTROL WENT FROM GREEN TO AMBER. ENGINE REMAINED ON BUT ACCELERATOR NO LONGER WORKED. WHEN ACCELERATOR DEPRESSED, ENGINE DID NOT RESPOND. VEHICLE COASTED TO A STOP. BRAKES, STEERING, AND LIGHTS STILL WORKED. ONCE STOPPED, SHIFTED TO PARK AND DEPRESSED THE ACCELERATOR AND STILL NO RESPONSE FROM THE ENGINE. TURNED CAR OFF. RESTARTED CAR. RESTART TOOK A FEW EXTRA SECONDS BUT DID START. CAR OPERATION RETURNED TO NORMAL. CRUISE CONTROL WORKED. NO FURTHER ISSUES. WEATHER WAS CLEAR, NO RAIN OR WIND, ROAD WAS SMOOTH. *TR

11/08/2012
Components: ENGINE
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

WHILE STARTING A LEFT TURN INTO AN INTERSECTION CAR LOST ABILITY TO GO MORE THAN 2-5 MPH. AFTER MANAGING TO COAST DOWN SMALL HILL. CAR HAD TO BE TURNED OFF AND STARTED AGAIN. DID SIMILAR LOSS SPEED, TWICE IN SAME DAY. SUSPECTED PART THAT NEEDS TO BE REPLACED IS ON BACK ORDER!!!! *TR

11/06/2012
Components: STEERING,SUSPENSION,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN,VISIBILITY,SEAT BELTS,STRUCTURE,VEHICLE SPEED CONTROL,TIRES,EQUIPMENT,TRACTION CONTROL SYSTEM
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

2010 FORD FUSION SEL. CUSTOMER WRITES IN REGARDS TO CONTINUED TRANSMISSION PROBLEMS.*SMD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP HARSHLY AND HESITATE ON ACCELERATION. THE RECALL REPAIR DID NOT CORRECT THE TRANSMISSION PROBLEMS. IT WAS DETERMINED THAT THE VALVE BODY AND SOLENOID BODY WERE DEFECTIVE. ALSO, ONE OF THE TIRES WAS LEAKING AIR, THERE WAS AN ISSUE WITH THE TRACTION AND BRAKES. THERE WERE NOISES COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL WOULD NOT LOCK INTO PLACE, THE CD PLAYER DID NOT WORK AT TIMES, THE DRIVER SIDE VISOR DID NOT STAY IN PLACE, THE GAS OVER FLOW TUBE WAS INOPERATIVE, THE VEHICLE WOULD PULL HARD WHEN THE BRAKE WAS APPLIED. THE REAR DRIVER'S SIDE DOOR HAD TO BE SLAMMED EXTREMELY HARD, IN ORDER TO CLOSE IT. THE DRIVER'S SIDE SEAT BELT WAS BACKWARDS. THE PASSENGER SIDE WINDSHIELD WIPER DRAGGED ON THE WINDSHIELD AND THE VEHICLE WOULD SOMETIMES SURGE ON ITS OWN. EACH TIME THE CONSUMER WENT TO THE DEALER ABOUT CERTAIN PROBLEMS, SHE WAS TOLD NO PROBLEMS WERE FOUND.

11/05/2012
Components: STEERING
Incident Date: 11/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WAS ABOUT TO TURN INTO A PARKING LOT OFF A MAIN ROAD AND LOST ALL CONTROL OF POWER STEERING AND VEHICLE STARTED DINGING SERVICE POWER STEERING AND ADVANCE TRACK. VEHICLE BECAME VERY HARD TO TURN, HAD SOMEONE BEEN EXITING THE LOT I PROBABLY WOULD HAVE HIT THEM. *TR

11/04/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

EACH TIME (8 TIMES) TRAVELING AT 40-67 MPH AND WITH TRAFFIC AROUND AND WRENCH LIGHT COMES ON ALONG WITH CHECK ENGINE LIGHT; CAR THEN LOSES SPEED RAPIDLY TO ONLY A FEW MILES PER HOUR. BARELY ABLE TO PULL OVER BEFORE COMPLETELY STOPPING. BEEN IN SHOP TWICE AND BOTH TIMES, CODES DO NOT SHOW ANYTHING NOR HAVE THEY SEEN THE WARNING LIGHT AND IT HAPPEN TO THEM AFTER DRIVING IT FOR A TOTAL OF 150 MILES TESTING IT. AFTER EACH TIME IT HAPPENS ABLE TO SIT FOR 10-15 MINUTES AND IT START BACK UP AND RUN. VERY CONCERNED FOR MY FAMILY'S SAFETY AS WE HAVE HAD SEVERAL NEAR MISS ACCIDENTS DUE TO THE CAR DRASTICALLY DROPPING SPEED (OUT OF OUR CONTROL) WITH EACH OCCURRENCE. AFTER RESEARCH ON INTERNET READING SEVERAL STORIES OF EXACT SCENARIO (BLAMING THROTTLE BODY)AND FORD HAS DONE NOTHING ABOUT IT. PLEASE PLEASE PLEASE RECALL THE PARTS AND PREVENT A BAD ACCIDENT HAPPENING. *TR

11/01/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/01/2012
Crash: No
Fire: No
Summary

I LEFT MY HOUSE TO PICK UP MY CHILD FROM SCHOOL AND ABOUT 30 SECONDS INTO MY TRIP MY CAR SUDDENLY SHUT OFF, MID-DRIVING. I WAS IN THE MIDDLE OF MAKING A TURN GOING APPROXIMATELY 20-25 MPH AND IT JUST DIED. THE BATTERY LIGHT, OIL DRIP CONTAINER AND THE BRIGHT ORANGE WRENCH CAME ON ALL AT THE SAME TIME. I HAD NO POWER TO MOVE THE CAR. MY A/C WENT WARM AND MY GAS PEDAL NO LONGER WORKED. I MANAGED TO COAST TO A STOP ON THE SIDE OF THE ROAD AND THEN I HAD TO CALL FOR SOMEONE TO COME GET ME SO I COULD BE AT MY SONS SCHOOL ON TIME. HAVE TO TURN THE KEY BACK ALL THE WAY AND WAIT A MINUTE BEFORE BEING ABLE TO RESTART THE VEHICLE. THERE ARE WAY TOO MANY COMPLAINTS AND DANGERS WITH DRIVING A VEHICLE THAT RANDOMLY DECIDES TO SHUT ITSELF OFF WHEN YOUR DRIVING FOR THIS TO BE ALLOWED TO GO ON. I AM WORRIED TO DEATH THAT I MIGHT GET RUN OVER/HIT FROM BEHIND THE NEXT TIME THIS HAPPENS AND I SINCERELY HOPE THAT MY CHILDREN AREN'T INJURED AS A RESULT. *TR

10/30/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

THE CAR WOULD NOT ACCELERATE. IT DID NOT LOSE ITS BRAKING OR STEERING, BUT WE HAD NO CHOICE BUT TO PULL OVER. *TR UPDATED 11/07/12*LJ UPDATED 11/15/12

10/29/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

CAR WOULD NOT ACCELERATE ENGINE LIGHT CAME ON I TURNED CAR OFF STARTED AND IT RAN FOR ABOUT 100 FEET AND WOULD NOT ACCELERATE TOWED TO DEALERSHIP AND THEY REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY I'M GLAD WE WERE NOT ON THE HIGHWAY. *TR

10/28/2012
Components: STEERING
Incident Date: 10/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA2AR******
Summary

WHEN I STARTED THE CAR A NEW MESSAGE STATING "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" WHEN I STARTED THE ENGINE, A MESSAGE STATED "SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC" ON DASHBOARD. ELECTRICAL STEERING FAILED AND IT WAS HARD TO TURN. DEALER CAN NOT FIX IT. TRIED TO RESTART BUT PROBLEM STAYS. THIS IS A DANGEROUS SAFETY ISSUE AND MUST BE INVESTIGATED BY FORD IMMEDIATELY. *TR

10/27/2012
Components: POWER TRAIN
Incident Date: 10/22/2012
Crash: No
Fire: No
Summary

WAS DRIVING HOME FROM WORK AND THE CAR JUST STOPPED. UNABLE TO GET THE CAR TO START GETTING A WRENCH SHOWING LOOKED IN MANUAL SHOWS SOMETHING TO DO WITH THE THROTTLE. I AM OVER THE NEW CAR WARRANTY. I SPOKE TO THE DEALER AND THEY WERE AWARE OF THE ISSUES WITH THE FUSIONS. REPAIR COST OVER $500. *TR

10/25/2012
Components: POWER TRAIN
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WRENCH LIGHT CAME ON AND CAR WENT FROM 35MPH TO COASTING. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND SHUT THE CAR DOWN. WAITED A FEW MINUTES CAR STARTED UP AND I GAVE IT SOME GAS IT WENT FOR A FEW MINUTES AND THEN THE CAR SPUTTERED AND ALL THE LIGHTS CAME ON AND CAR STOPPED. WAS CLOSE TO FORD SERVICE CENTER, THEY JUST CALLED AND SAID THE THROTTLE BODY HAS GONE BAD. *TR

10/24/2012
Components: POWER TRAIN
Incident Date: 10/24/2012
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO. THE FIRST TIME WAS OCT. 22, 2012, THE SPEED AT TIME WAS 40MPH. SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

10/23/2012
Components: STEERING
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND ATTEMPTED TO DRIVE IN REVERESE; HOWEVER THE STEERING WHEEL FAILED TO TURN. IMMEDIATELY SHE NOTICED THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WITH THE POWER STEERING MALFUNCTION. THE MECHANIC RECOMMENDED THE VEHICLE BE DIAGNOSED BY A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 64,848.

10/23/2012
Components: STEERING,SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 09/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

I HAD NOT HAD ANY ISSUES WITH MY CAR, BUT I LEFT MY HOUSE TO DRIVE MY DAUGHTER TO TUMBLING WHICH WAS 7 MILES FROM MY HOUSE. I WAS ABOUT 3 MILES FROM MY HOME WHEN A WARNING SOUND AND THE LIGHTS ON MY DASHBOARD STATED CHECK POWER STEERING. I ASSUMED THAT I NEEDED POWER STEERING. I ARRIVED AT TUMBLING, PARKED FOR AN HOUR. WHEN I STARTED THE CAR A NEW MESSAGE WAS ON THE DASH STATING SERVICE POWER STEERING NOW AND SERVICE ADVANCE AUTOTRAC. I PUT THE CAR IN REVERSE AND BACKED UP, BUT WHEN I TURNED THE STEERING WHEEL IT WAS LOCKED, I COULD BARELY MOVE THE WHEEL. I WAS BLOCKING THE TRAFFIC IN THE PARKING LOT AND HAD TO PULL FORWARD AND PARK. I TURNED THE CAR OFF AND ON AND RECEIVED THE SAME MESSAGE. THEREFORE I WAS STRANDED IN THE PARKING LOT. WE TOOK THE CAR TO A FORD SERVICE DEPT. THEY TOLD US THAT THIS IS AN ISSUE THAT THEY HAVE BEEN HAVING WITH FORD FUSIONS AS WELL AS OTHER FORDS BUT THERE WAS NO RECALL. I PAID FOR THEM TO PERFORM A DIAGNOSTIC TEST THE RESULTS WERE THAT THEY WOULD HAVE TO REPLACE THE STEERING PANEL FOR $1500 AND THE PART WAS ON BACK ORDER, BUT FIRST THEY RESET THE CODES, AND THE POWER STEERING WARNING WAS GONE THE CAR TEST DROVE AND DROVE HOME FINE. THE NEXT MORNING I LEFT TO TAKE MY DAUGHTERS TO SCHOOL AND THE SAME CYCLE OF EVENTS HAPPENED I WAS AFRAID TO TURN THE CAR OFF WHEN I DROPPED THEM OFF AT SCHOOL SO THAT I WOULD NOT BE STRANDED. I KEPT THE CAR ON AND DROVE THE CAR TO THE DEALERSHIP WHERE I PURCHASED THE CAR PAID AGAIN FOR A TEST AND WAS TOLD THE SAME THING. I TOLD THEM TO REPAIR THE CAR. I CALLED FORD CO. AND THEY TOLD ME THAT THEY WERE NOT AWARE OF THIS ISSUE AND ALTHOUGH I SAW NUMEROUS COMPLAINTS ON THE INTERNET THEY WERE NOT TRUE. MEANWHILE MY CAR IS READY AND I HAVE TO COME UP WITH 1500 FOR AN ISSUE THAT FORD KNOWS THEY ARE HAVING PROBLEMS WITH. I AM AFRAID MY CAR WILL HAVE PROBLEMS AGAIN, THIS IS A SAFETY ISSUE WHEN IT COMES TO STEERING. *TR

10/22/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

ENGINE SHUT DOWN TO VERY SLOW IDLE WHEN STARTING FROM INTERSECTION. BARELY ABLE TO GET VEHICLE OUT OF ROAD. THIS HAS NOW HAPPENED 4 TIMES,EACH TIME WHEN MOVING THRU INTERSECTION. THIS IS VERY DANGEROUS WHEN TRAFFIC IS APPROACHING FROM ALL DIRECTIONS. AFTER ENGINE HAS BEEN SHUT OFF A FEW MINUTES IT RUNS OK. IT HAPPENED TWICE ON THE FIRST OCCASION THEN RAN GOOD FOR 5 DAYS WHEN IT SHUT DOWN AGAIN,THEN RAN GOOD FOR 6 DAYS WHEN SHUT DOWN ONCE MORE .I SEE ON THE INTERNET THAT THIS IS HAPPENING TO LOTS OF OTHER FUSION OWNERS. IT'S JUST A MATTER OF TIME UNTIL SOMEONE IS CRASHED INTO BECAUSE OF THIS STALLING. THE PROBLEM SEEMS TO BE THE THROTTE BODY NEEDS REPLACING. I THINK FORD NEEDS TO RECALL THESE VEHICLES NOW BEFORE A TRAGEDY OCCURS. *TR

10/21/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

2010 FORD FUSION LOSES THROTTLE CONTROL. ENGINE NEARLY STALLS THEN BEGINS TO RATTLE VIOLENTLY. FORD DEALER SAYS THE THROTTLE BODY MUST BE REPLACED. *TR

10/20/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THIS IS THE SECOND TIME CAR LOST POWER AND THE WRENCH LIGHT CAME ON ALSO SHUDDERED PULL TO THE SIDE OF THE ROAD AND RESTARTED THE CAR. FAULT CLEARED AFTER THIS. *TR

10/16/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD GO INTO SHUT DOWN MODE, JERK VIOLENTLY AND THEN SLOW THE VEHICLE DOWN 2 TO 3 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HIM THEY NEEDED TO DIAGNOSE THE FAILURE WITH THE THROTTLE BODY INJECTOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 52,000.

10/15/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

ON FREEWAY GOING 65MPH WITH CRUISE CONTROL IN PAUSE MODE. WHEN I TRIED TO ACCELERATE I HEARD A NOISE, THE WRENCH LIGHT WENT ON & I LOST ALL POWER ALTHOUGH THE MOTOR CONTINUED TO IDLE AT VERY LOW RPM. AFTER BEING TOWED, THE CAR STARTED RIGHT UP AND SEEMED FINE. TOOK IT TO FORD AND THEY FOUND NO CODES COMING UP. 3 WEEKS LATER THE EXACT SAME THING HAPPENED. FORD AGAIN SAID NO CODES. I READ ALL OF THE REPORTS ABOUT THE BAD ELECTRONIC THROTTLE BODY PROBLEMS PEOPLE WERE HAVING, I TOLD THE DEALER TO REPLACE IT EVEN IF THEY WERE NOT GOING TO PAY FOR IT. THE DEALER INSISTED HE HAD NEVER HEARD ABOUT THIS PROBLEM EVEN THOUGH I GAVE HIM 11 PAGES OF COMPLAINTS FROM THE NHTSA WEBSITE. FORD DID NOT PAY FOR THE REPAIR. THIS CAN BE A VERY DANGEROUS SAFETY ISSUE. I WAS LUCKY ENOUGH TO GET OFF TO THE SIDE OF THE FREEWAY IN TIME BEFORE GETTING HIT. THERE SHOULD BE A RECALL. *TR

10/14/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

DRIVING ALONG. CAR SUDDENLY SEEMED TO LOOSE POWER. I SEEMED TO KICK OUT OF GEAR AND STOPPED RESPONDING TO THE GAS PEDAL. I HAD TO COST TO A STOP. THE "WRENCH" LIGHT CAME ON WHEN THE PROBLEM STARTED, BUT AFTER I CUT THE KEY OFF AND RESTARTED THE "WRENCH" LIGHT WAS OFF AND ALL WORKED FINE. THIS HAPPENED 1 TIME THE FIRST DAY AND TWICE THE NEXT. NOTHING ELSE HAPPENED FOR 3 MORE DAYS BUT ON THE FOURTH DAY THE SAME THING HAPPENED. EACH TIME I HAD TO COAST TO A STOP. ONE TIME I WAS IN A VERY DANGEROUS SITUATION, SINCE THE COAST STOPPED IN THE MIDDLE OF A CURVE ON A VERY DARK ROAD. *TR

10/11/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS DRIVING ABOUT 70MPH WHEN I REALIZED, THE GAS PEDAL WASN'T WORKING. THERE WAS NO ACCELERATION THEN THE CAR STARTING KNOCKING LIKE IT WAS OUT OF GAS SO I COASTED OVER TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF, WAITED ABOUT 5 MINS AND TRIED TO START THE CAR. IT STARTED UP FINE AND DROVE FINE THE REST OF THE WAY HOME. A FEW DAYS LATER, I WAS TURNING AT A LIGHT AND IT THE ACCELERATION STOPPED AGAIN. FORTUNATELY, THERE WAS A MEDIAN FOR TURN LANES THAT I COATED IN TO. OTHERWISE, THIS COULD HAVE BEEN AN ACCIDENT. I TOOK THE CAR IN TO FORD, THEY REPLACED THE THROTTLE BODY AND MOTOR ASSEMBLY. IT TOOK SEVERAL DAYS BECAUSE I WAS TOLD THAT THE PART WAS ON BACK ORDER AND THAT FORD HAD CHANGED MANUFACTURERS. THIS MADE ME WONDER WHY WAS THE PART ON BACK ORDER - IT SEEMED LIKE SUCH AN ODD THING TO HAPPEN ON A FAIRLY NEW CAR AND WHY WOULD FORD HAVE CHANGED MANUFACTURERS. I GOOGLED MY YEAR AND MODEL AND DISCUSSED THIS SAME THING HAS HAPPENED TO A LOT OF PEOPLE. MY SON STARTED DRIVING A COUPLE OF MONTHS AGO AND THANK GOODNESS THIS HAPPENED WITH ME IN THE CAR AND NOT AN INEXPERIENCED DRIVER. WITH THE CAR SUDDENLY DYING AND NO GAS, THIS PRESENTS WITH A VERY DANGEROUS SITUATION DEPENDING ON THE ROAD AND TRAFFIC YOU MAY BE IN. I THINK FORD NEEDS TO RECALL THIS AND MAKE REPAIRS BEFORE SOMEONE IS INJURED OR KILLED. *TR

10/11/2012
Components: POWER TRAIN
Incident Date: 10/29/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MY 2010 FORD FUSION HAS 65,000 MILES ON IT AND WE BOUGHT IT NEW IN OCT. 2009. SEPT 29, 2012 I WAS DRIVING DOWN THE FREEWAY WHEN IT MADE A NOISE THEN THE WRENCH LIGHT CAME ON AND THERE WAS NO POWER. I PULLED OVER AND THE CAR DIED THEN I RESTARTED IT AND IT DROVE FINE THE REST OF THE 30 MILE TRIP. SINCE THEN ALMOST EVERY TIME IT'S DRIVEN IT DOES THE SAME THING AND IT DOESN'T SEEM TO BE AT ANY PARTICULAR SPEED OR MATTER HOW LONG IT'S BEEN DRIVEN WHEN IT HAPPENS. I'M VERY CONCERNED THAT IT WILL CAUSE AN ACCIDENT BECAUSE SOMETIMES WHEN IT HAS HAPPENED I'VE HAD A HARD TIME FINDING A PLACE TO PULL OVER. I EVEN TRIED PUTTING IT IN NEUTRAL AND SHUTTING IT OFF THEN RESTARTING IT AND THE ONLY WAY IT WILL RESUME POWER IS BY PULLING OVER AND SHUTTING IT OFF THEN RESTARTING IT. I'VE CALLED FORD CUSTOMER SERVICE AND WAS TOLD TO GET IT CHECKED OUT AS SOON AS POSSIBLE. TODAY I'M PICKING IT UP FROM THE DEALERSHIP AFTER 2 DAYS AND THE MECHANIC CANNOT DUPLICATE THE PROBLEM AND THERE IS NO CODE SHOWING THAT THE WRENCH LIGHT CAME ON. LUCKILY THE DEALERSHIP ISN'T CHARGING ME FOR CHECKING IT OUT BUT FORD CUSTOMER SERVICE TOLD THEM THAT IF THERE IS A PROBLEM THEY WON'T TAKE CARE OF IT BECAUSE THE CAR ISN'T UNDER WARRANTY ANYMORE. AFTER READING ALL THE POSTS FROM PEOPLE WITH 2010 FORD FUSIONS HAVING THE SAME PROBLEM I AM VERY UPSET WITH FORD FOR NOT DOING ANYTHING ABOUT THIS. I'M SURPRISED THERE HASN'T BEEN ANY SERIOUS ACCIDENTS AND IS THAT WHAT ITS GOING TO TAKE FOR THEM TO RECALL THE PROBLEM. MY FUSION EVEN DID IT ON THE WAY TO GET IT CHECKED OUT, BUT I WAS TOO FAR TO NOT RESTART IT, SO ON MY WAY HOME IF IT DOES IT I WON'T RESTART IT, BUT HAVE IT TOWED RIGHT BACK TO THE SERVICE DEPARTMENT. FROM WHAT I'VE BEEN READING THE ONLY WAY THEY CAN GET A CODE TO SHOW UP IS WHEN THE WRENCH LIGHT IS ON. I AM REALLY STARTING TO DISLIKE FORD, BECAUSE THEY OBVIOUSLY DON'T CARE ABOUT THEIR CUSTOMERS. *TR

10/10/2012
Components: POWER TRAIN
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

AFTER PULLING ONTO A HIGHWAY MY FORD FUSION BEGAN TO JERK AND LOSE ACCELERATION. WHAT A HORRIBLE FEELING AT 6AM...IN THE DARK......WITH A HIGHWAY FULL OF SEMI TRUCKS WONDERING IF YOU CAN GET OFF THE ROAD BEFORE YOU ARE HIT! I PULLED OFF THE SIDE OF THE ROAD AND NOTICE MY WRENCH LIGHT WAS ON. I PUSHED THE GAS PEDAL AND THERE WAS NO CHANGE IN THE RPM'S. IT WAS LIKE THE ENGINE WAS DEAD BUT STILL RUNNING. AFTER TURNING THE CAR OFF AND ON THREE TIMES THE WRENCH LIGHT WENT OUT AND I DROVE STRAIGHT TO THE FORD DEALERSHIP. A FEW HOURS LATER THEY CALLED AND TOLD ME THAT THE THROTTLE BODY NEEDED TO BE REPLACED. OF COURSE THIS PART WOULD NOT BE COVERED BY MY 100,000 CERTIFIED PRE-OWNED WARRANTY!! AND ON TOP OF THAT THE DEALERSHIP CHARGED ME A $157.00 DIAGNOSTIC FEE....LIKE FORD DOESN'T KNOW THEY HAVE AN ISSUE. *TR

10/10/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WHILE DRIVING AT A LOW SPEED (10-35 MPH) THE CAR QUICKLY GAINS SPEED (THE RPM DOES NOT INCREASE) AND THEN SLOWS DOWN AGAIN AND IT FEELS LIKE THE GEARS SHIFT DOWN ALTHOUGH IT DOESN'T SEEM POSSIBLE. THE GAS PEDAL STOPS WORKING AND A WRENCH SHOWS ON THE DASH BOARD, THE CAR SLOWLY DECREASES IN SPEED. AS I COME TO A STOP THE CAR JUMPS AND LURCHES VIOLENTLY. I TURN THE CAR OFF, WAIT A FEW MINUTES AND TURN THE CAR BACK ON. THE WRENCH GOES AWAY HOWEVER AFTER THIS HAPPENS 5 MORE TIME THE ENGINE LIGHT COMES ON. THIS HAPPENS INTERMITTENTLY. I READ IN THE FORUM PEOPLE DESCRIBING ISSUES SIMILAR AND EXACTLY THAT SAME AS MINE AND IT SEEMED AS THOU IT WAS THE THROTTLE BODY. COULD NOT AFFORD THE PART SO I WAITED AND IT WENT AWAY. THIS STOPPED FOR ROUGHLY 5 MONTHS AND THEN STARTS AGAIN (OCT 2012). NOW IT HAPPENS AT ANY SPEED. VERY, VERY DANGEROUS! I SPOKE TO A MECHANIC AT A LOCAL FORD DEALERSHIP WHO SAID THAT HE IS NOT AWARE OF ANY ISSUES SIMILAR TO MINE.....I FIND IT A LITTLE HARD TO BELIEVE THAT I AM THE ONLY PERSON IN MY AREA WITH THIS PROBLEM. I SUGGESTED HE LOOK AT THE FORUM. I HAVE 3 CHILDREN AND CANNOT BELIEVE THAT THE POWERS THAT BE AT FORD HAVE NO CONCERN FOR OUR SAFETY, THE SAFETY OF OTHER DRIVERS ON THE ROAD, THEIR REPUTATION AND REFUSE TO STAND BEHIND A PRODUCT THAT REPORTEDLY WON SAFETY AWARDS. VERY UNFORTUNATE. I HOPE THE THOUSANDS OF POSTINGS ON THE MULTITUDE OF FORUMS REACHES SOMEONE AT FORD (BEFORE SOMEONE IS KILLED) WHO HAS A CONSCIENCE AND IS CONCERNED ABOUT THE SAFETY OF THOSE WHO STILL BELIEVE IN BUYING AMERICAN. THIS IGNORED, DANGEROUS ISSUE AND THE FORD ATTITUDE OF NOT CARING WILL MAKE ANYONE NEVER PURCHASE A FORD PRODUCT AGAIN. I HAVE OWNED 3 DIFFERENT MODELS AND HAVE HAD ISSUES WITH ALL 3. *TR

10/10/2012
Components: STEERING
Incident Date: 10/05/2012
Crash: No
Fire: No
Summary

POWER STEERING WENT OUT. SERVICE POWER STEERING MSG ALONG WITH SERVICE ADVANCETRAC MSG CAME UP ON DASH. TOOK CAR TO DEALER NEXT MORNING( SATURDAY 10/6/2012) STEERING STILL NOT WORKING AND SERVICE MESSAGES STILL ON DASH. SERVICE WRITER MOVED CAR LATER THAT DAY BECAUSE THEY DID NOT HAVE A TECHNICIAN LOOK AT IT. HE STATED WHEN HE MOVED THE CAR THE STEERING WAS NOT WORKING(PROBLEM EXISTED) . CAR SAT AT DEALER UNTIL MONDAY 10/8 THEY CALLED AND SAID IT WAS WORKING PROPERLY AND THEY COULD NOT FIND A PROBLEM...THEY WOULD DRIVE IT AND SEE IF THEY COULD REPLICATE THE PROBLEM. IT IS NOW WEDNESDAY 10/10 AND THEY SAY THEY HAVE NOT BEEN ABLE TO DUPLICATE THE STEERING PROBLEM. THEY DON'T KNOW HOW TO HELP ME.....SERVICE MANAGER SAID FORD WILL NOT LET THEM REPLACE PARTS ON A TRIAL AND ERROR BASIS.... BEFORE THEY CAN REPLACE A PART THEY MUST BE ABLE TO CONFIRM IT IS BAD.....THIS IS VERY DANGEROUS. THE CAR CANNOT BE DRIVEN SAFELY IF THIS HAPPENS AGAIN. *TR

10/09/2012
Components: STRUCTURE
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THE INTERIOR DOOR HANDLE ON THE DRIVERS SIDE DOOR (AND OTHER DOORS AS I HAVE READ), BREAKS AT THE POINT OF CONTACT WITH THE SPRING RELEASE. ONCE THE HANDLE HAS BROKEN THE DOOR CANNOT BE OPENED FROM THE INSIDE. OCCUPANTS MUST ROLL DOWN A WINDOW AND OPEN THE DOOR FROM THE OUTSIDE, EFFECTIVELY TRAPPING THE OCCUPANT INSIDE THE VEHICLE SHOULD THE WINDOWS NOT ROLL DOWN. *TR

10/09/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WHILE DRIVING MY 2010 3.0 FORD FUSION ON SECONDARY ROADS, THE CAR SUDDENLY LOST POWER. AFTER 5 MINUTES, IT COULD BE RESTARTED AND DRIVEN BUT AFTER APPROXIMATELY 30 SECONDS, IT WOULD LOSE POWER AGAIN AND COAST TO A STOP. IT STRANDED MY WIFE AND DAUGHTER UNTIL TOWED TO A DEALER. THE DEALER DIAGNOSED A BAD THROTTLE BODY, AND CHARGED APPROXIMATELY $700.00 TO REPLACE THE PART AND PERFORM A RECOMMENDED FUEL SYSTEM CLEANING. REPEATED EMAIL TO FORD CUSTOMER SERVICE RESULTED IN A DENIAL OF RESPONSIBILITY BECAUSE THEY WERE UNDER NO WARRANTY OR RECALL OBLIGATION. I SPOKE WITH A SERVICE WRITER WHO TOLD ME THAT THIS PROBLEM APPEARED TO BE CONSISTENT FOR FUSIONS. *TR

10/08/2012
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

THIS IS MY SECOND COMPLAINT IN AS MANY DAYS - ABOUT THE EXACT SAME PROBLEM. THIS INCIDENT HAPPENED TWO DAYS AFTER THE FIRST ONE. TRAVELING ON A CITY STREET APPROXIMATELY 15-20 MPH AND THE CAR SUDDENLY LOSES ALL ACCELERATION AND THE WRENCH LIGHT APPEARS. I WAS ABLE TO PUTTER TO THE SIDE OF THE ROAD AND SHUT THE CAR OFF. WHEN I RESTARTED IT, IT RAN FINE. IT GOES TO THE DEALER TODAY FOR INSPECTION, WHERE I SUSPECT I'LL GET THE SAME RESPONSE THAT MOST EVERY ONE ELSE GETS - THAT THE PROBLEM COULDN'T BE RE-PRODUCED. WHAT WILL IT TAKE TO GET A RECALL FROM FORD ABOUT THE DEFECT IN THEIR DESIGN? FATAL ACCIDENTS?? THAT'S A PRETTY HIGH PRICE TO PAY BEFORE THEY'RE FORCED TO CORRECT THEIR PRODUCT. *TR

10/08/2012
Components: POWER TRAIN
Incident Date: 10/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

DEFECTIVE THROTTLE BODY CAUSES CAR TO LOSE POWER. *TR

10/08/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2012
Crash: No
Fire: No
Summary

75 WHILE DRIVING AT HIGHWAY SPEED CAR WOULD STOP BEING RESPONSIVE TO THE ACCELERATOR PEDAL BEING DEPRESSED. THE CAR WOULD GO INTO LIMP MODE AND SHAKE VIOLENTLY. THE OBD SYSTEM'S & THE WRENCH(POWERTRAIN LIGHT BECAME ILLUMINATED . I PROCEEDED TO PULL OFF ON TO THE SHOULDER OF THE ROAD AND TURNED THE CAR OFF. LIGHTS RESET AND CAR WOULD RUN OKAY. THIS OCCURRED 12 TIMES PRIOR TO THE OBD CODES COULD BE DETERMINED. CODE P2111 AND VARIOUS RELATED CODES. THROTTLE BODY STUCK OPEN. THIS PROBLEM COULD POTENTIALLY HAVE CAUSED A FATAL COLLISION IN HEAVY TRAFFIC. *TR

10/08/2012
Components: VISIBILITY
Incident Date: 07/18/2012
Crash: No
Fire: No
Summary

MY 2010 FORD FUSION HAS A POWER SUNROOF AND ONE DAY, WHEN I TRIED TO CLOSE THE SUNROOF, IT WOULD NOT CLOSE ALL THE WAY. AFTER INSPECTION, I VERIFIED THAT A PIECE OF PLASTIC HAD BROKEN OFF THE SUNROOF RAIL THAT IS CRITICAL TO PUSHING DOWN THE AUTOMATIC WIND DEFLECTOR. THE WIND DEFLECTOR STAYS UP AND THE SUNROOF RUNS INTO IT DIRECTLY, PREVENTING IT FROM CLOSING PROPERLY. AFTER DETAILED INSPECTION, THERE ARE SEVERAL CRACKS IN THE ROOF RAIL PLASTIC AND MUST BE REPLACED ENTIRELY. THIS REPAIR WILL COST MORE THAN $1,000 AND I HAVE NOT EVEN REACHED 70,000 MILES YET. I ALSO HARDLY EVER USE THE SUNROOF. *TR

10/08/2012
Components: SEATS
Incident Date: 06/10/2012
Crash: No
Fire: No
Summary

MY DRIVERS SEAT FEATURES ALL POWER CONTROLS. THE INCIDENT IS THAT MY DRIVERS SEAT LOST CONTROL OF THE UP AND DOWN MOTION. WHEN YOU PRESS THE BUTTON ON THE SEAT TO MOVE THE LOWER SECTION OF THE SEAT UP OR DOWN, IT MAKES NOISE (LIKE THE MOTOR IS OPERATING) BUT THE SEAT DOES NOTHING. AFTER CAREFUL INSPECTION, I FOUND OUT THAT FORD USES PLASTIC GEARS UNDER THE SEAT AND ONE OF THE PLASTIC GEARS HAS A BROKEN TOOTH. THIS CAUSES THE SEAT MOTOR TO RUN BUT NOT ACTUALLY TURN THE GEAR TO MOVE THE SEAT IN EITHER DIRECTION. THIS GEAR SET IS NOT REPLACEABLE OR SERVICEABLE AND THE OWNER MUST EITHER REPLACE THE BOTTOM RAILS OF THE SEAT OR PURCHASE AN ENTIRELY NEW SEAT - BOTH ARE COSTLY REPAIRS FOR NOT EVEN HAVING 70,000 MILES ON THE VEHICLE AT THAT TIME. *TR

10/06/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TRAVELING ON THE STREET AT ABOUT 40 MPH, CAR SHUDDERED TO A STOP. ENGINE LIGHT CAME ON. HAD CAR TOWED HOME. CAR STARTED THE NEXT DAY. CAREFULLY DROVE THE CAR TO THE FORD DEALER. THEY REPLACED THE THROTTLE BODY. THE THROTTLE BODY SHOULD NOT BE FAILING AT 60000 MILES. THIS SHOULD BE A RECALL. *TR

10/05/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

AT 11:45 PM, I WAS TRAVELING WEST ON I-64, AT 68 MPH, WHEN MY CAR QUICKLY DECELERATED. DESPITE MY APPLYING MORE GAS, MY CAR CONTINUED TO LOSE POWER RAPIDLY AND BEGAN SHUDDERING. IT WAS THEN THAT THE "WRENCH" WARNING LIGHT CAME ON. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD, TURNED MY VEHICLE OFF AND PUT MY HAZARD LIGHTS ON. I WAITED FOR A 5 MINUTES BEFORE STARTING THE CAR AGAIN. THE CAR STARTED ROUGHLY BUT DID NOT HAVE ANY POWER AND COULD/WOULD NOT ACCELERATE. IT WAS AT THIS TIME THAT BOTH THE WRENCH AND ENGINE WARNING LIGHTS CAME ON. AGAIN I TURNED OFF THE CAR AND WAITED. AFTER ANOTHER 10-15 MINUTES, I TURNED THE CAR ON AGAIN. THIS TIME IT STARTED WITHOUT INCIDENT. THE WRENCH WARNING LIGHT DID NOT COME BACK ON BUT THE ENGINE LIGHT REMAINED ON. I KEPT MY HAZARD LIGHTS ON AND REMAINED IN THE BREAKDOWN LANE WHILE I DROVE APPROXIMATELY 5 MILES TO THE CLOSEST EXIT OFF THE INTERSTATE WHERE I PROMPTLY PARKED MY CAR. *TR

10/05/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

I OWN A 2010 FORD FUSION WITH 19000 MILES. I HAVEN'T EVEN HAD IT A MONTH YET. IT IS A CERTIFIED PRE-OWNED VEHICLE. DRIVING HOME FROM WORK YESTERDAY, I STOPPED IN A LINE OF TRAFFIC AT A RED LIGHT. THE LIGHT TURNED GREEN AND I ACCELERATED. DURING ACCELERATION, THE CAR JERKED THEN LOST ALL FORWARD MOMENTUM AND "PUTTERED". I WAS ABLE TO "PUTTER" TO THE SIDE OF THE ROAD OUT OF TRAFFIC. I PUT IT IN PARK AND NOTICED THAT THE WRENCH LIGHT WAS LIT UP, SO I PULLED OUT THE OWNER'S MANUAL TO SEE WHAT IT MEANT...POWERTRAIN. I TURNED THE CAR OFF FOR ABOUT 5 MINUTES THEN RESTARTED IT WITH NO OTHER INCIDENTS ON MY WAY HOME. THANK GOD I WASN'T IN ANY HEAVIER TRAFFIC OR MULTIPLE LANES! FROM WHAT I'VE BEEN READING, SOME PEOPLE HAVE LOST ACCELERATION GOING 50+ MPH IN INTERSTATE/HIGHWAY TRAFFIC! IF THIS PROBLEM ISN'T ADDRESSED, AND SOON, SOMEONE WILL BE SERIOUSLY INJURED OR WORSE DUE TO A DEFECT IN FORD'S DESIGN. *TR

10/05/2012
Components: STEERING,POWER TRAIN
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

ON OCTOBER 4, 2012, I WAS DRIVING MY 2010 FORD FUSION AROUND 40 M.P.H. ON A FOUR LANE STREET WHEN THE POWER STEERING FAILED/LOCKED FOR NO REASON. THE ELECTRONIC DISPLAY SAID "POWER STEERING ASSIST FAULT. SERVICE ADVANCETRAC" I DROVE STRAIGHT FOR 5 MILES AND KNEW THERE WAS A DEALER ON THE LEFT SIDE AND MANAGED A WIDE LEFT TURN INTO THE DEALERSHIP. WHEN I WAITED FOR THE REPRESENTATIVE TO COME TO MY CAR, I TURNED OFF THE ENGINE. I EXPLAINED WHAT HAPPENED AND HE ASKED TO SEE THE DISPLAY. I TURNED THE CAR BACK ON, THE DISPLAY WAS GONE AND THE POWER STEERING WAS BACK ON. I LEFT THE DEALER AND WENT ON-LINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM. I ALSO LEARNED THAT IT IS USELESS TO TAKE THE CAR TO FORD FOR SERVICE BECAUSE DEALERS CLAIM THAT THE COMPUTER IS NOT SHOWING A DIAGNOSTIC CODE AND THEY NEED TO "REPLICATE THE PROBLEM" (WHICH IS HIGHLY UNLIKELY THAT IT WILL HAPPEN WHILE AT THE DEALER). I ALSO LEARNED THAT IT HAS HAPPENED TO SOME CUSTOMERS MANY TIMES AND THERE IS NO WARNING OR REASON WHY THE PS SUDDENLY FAILS. FURTHER, IT APPEARS THAT DEALERS HAVE NO IDEA HOW TO CORRECT THE PROBLEM. IT IS A SAFETY ISSUE. IT IS DANGEROUS, ESPECIALLY IF IT FAILS WHEN TRYING TO MAKE A TURN. I WENT BACK TO THE DEALER AND WAS TOLD THAT THEY NEVER HEARD OF THIS ISSUE AND IT COULD BE ANYTHING. I THEN CALLED CORPORATE HEADQUARTERS FOR FORD AND FILED A COMPLAINT. I WAS TOLD THAT THEY WOULD GET BACK TO ME TODAY, OCTOBER 5, 2012. I HAVE HEARD NOTHING. THIS NEEDS TO BE INVESTIGATED IMMEDIATELY. I CANNOT AFFORD TO BUY A NEW CAR. I ALSO CANNOT IN GOOD CONSCIENCE SELL MY CAR WITH THIS DANGEROUS DEFECT. I FEEL THAT FORD IS FORCING ME TO DRIVE AN UNSAFE CAR AND I AM EXTREMELY SCARED THAT THE PS WILL GO OUT AGAIN IN A SITUATION THAT WILL CAUSE ME TO CRASH OR WORSE. *TR THE CONSUMER STATED THE DEALER REPLACED THE STEERING RACK. THE CONSUMER STATED THE POWER STEERING HAS NOT FAILED SINCE. HOWEVER, THE VEHICLE SEEMED TO STEER HARD AND WOULD PULL TO THE LEFT OR RIGHT WHEN BRAKING. ALSO, A SEAL FROM THE TRANSMISSION WAS LEAKING FLUID, WHICH NEEDED TO BE REPLACED.

10/04/2012
Components: STRUCTURE
Incident Date: 09/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE THE INTERIOR DRIVERS SIDE DOOR HANDLE DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

10/03/2012
Components: POWER TRAIN
Incident Date: 09/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLE MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. I WAS ABLE TO COAST TO SIDE OF ROAD AND TURN OFF ENGINE. RESTARTED ENGINE WITH LONGER THAN NORMAL CRANKING TIME. GEAR CHANGES (AUTOMATIC) CONTINUES TO BE SLUGGISH AND HAPPENS AT HIGHWAY AND CITY SPEEDS. *TR

10/01/2012
Components: POWER TRAIN
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

WRENCH LIGHT COMES ON, CAR KICKS OUT OF GEAR INTO IDLING MODE, WILL NOT ACCELERATE, SHAKES VIOLENTLY. PULL OVER, TURN IT OFF, RESTART IT WITH NO PROBLEMS. SLUGGISH GEAR CHANGES (AUTOMATIC) HAPPENS AT TOWN AND HIGHWAY SPEED. *TR

10/01/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2012
Crash: No
Fire: No
Summary

THROTTLE BODY MALFUNCTIONS WHILE CAR IS AT SPEED. THE "WRENCH" LIGHT APPEARS ON THE DISPLAY AND THEN THE CAR LOSES POWER AND BEGINS TO SHUDDER. TURNING THE CAR OFF AND RESTARTING IT RESETS THE DISPLAY AND STARTS FINE. PROBLEM IS INTERMITTENT BUT DANGEROUS AS THE CAR STOPS WORKING WHILE THE CAR IS GOING ANYWHERE FROM 25 TO 45 MPH. *TR

09/26/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

I PULLED OUT OF MY WORKS PARKING LOT AND GOT 50 FT. CAR BEGAN TO SLOW DOWN, SHAKE/ VIBRATE VIOLENTLY, AND EMERGENCY WRENCH LITE LIT UP. WHILE DRIVING AND WHILE IN PARK, IT SHOOK. I WENT TO PULL OFF TO THE SIDE OF THE RODE SAFELY. THANK GOOD NESS I WAS ON A DOWNHILL AND COULD COAST TO A SIDE ROAD (BUT STILL NOT SAFE WHERE I WAS). ONCE I WAS PULLED OFF MAJOR ROAD, I PUT THE CAR IN PARK. I TURNED THE CAR OFF AND WAS TOO AFRAID TO DO ANYTHING ELSE. I CALLED FOR A TOW. 24 HOURS LATER, I WAS TOLD MY CAR'S COMPUTER CODE SAID IT HAD A BAD THROTTLE BODY. IT WAS REPLACED WITH A BRAND NEW, REVISED THROTTLE BODY - UNDER WARRANTY WHICH ENDS IN 37 DAYS. IT HAPPENS TO MANY FORD FUSIONS. IT'S TIME FOR FORD TO OWN UP AND SEND OUT THE RECALL NOTICES BEFORE SOMEONE GETS HURT/KILLED. *TR

09/25/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

I HAVE A 2010 FUSION. I PURCHASED THE CAR AS A CERTIFIED PRE-OWNED. THE CAR STALLED 6 TIMES ON THE WAY HOME LAST NIGHT. THE WRENCH LIGHT WOULD GO ON AND THERE WAS NO THROTTLE RESPONSE. THE CAR WOULD SHAKE AND SPUTTER. I WOULD SHUT THE CAR OFF AND RESTART AND COULD PROCEED FOR A SHORT DISTANCE. THE LAST TIME IT STALL ON THE FREEWAY ON RAMP. I TOOK IT IN AND LET THE DEALER KNOW WHAT HAD OCCURRED AND THEY CALLED BACK INDICATING IT IS THE THROTTLE BODY. I AM OUT OF MANUFACTURERS WARRANTY. THE COST IS $500. THE POWER TRAIN SYSTEM IS COVERED BUT THE THROTTLE BODY IS NOT (EVEN THOUGH THE THROTTLE BODY CAUSES THE POWER TRAIN TO GO INTO STALL)? AT WHAT POINT WILL THEY MAKE THE CHOICE THAT THE THROTTLE BODY THAT IS IN THESE CARS ARE NOT UP TO PAR AND A SAFETY HAZARD AND MAKE IT A RECALLED ITEM? *TR

09/25/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

I WAS SLOWING TO A STOP WHEN MY CAR SHUDDERED AND THE ENGINE SEEMED TO DIE. I HAD A ERROR SYMBOL FOR THE TRANSMISSION AND THE ENGINE HAD NO MORE POWER. IT WAS STUCK IN IDLE NOW EVEN THOUGH I WAS JUST DOING 35 MILES PER HOUR COMING TO A STOP. AS I FINALLY BRAKED TO A STOP THE ENGINE WAS SURGING, BUT WHEN I PRESSED THE GAS PEDAL, NOTHING HAPPENED TO THE ENGINE, IT WAS AS IF IT WAS JUST TURNED ON AND PLACED IN DRIVE ONLY. I DIDN'T KNOW WHAT TO DO, I HAD TO GET THROUGH 2 INTERSECTIONS ON IDLE SPEED ONLY. I FINALLY PULLED OVER PAST THE INTERSECTIONS AND TURNED MY CAR COMPLETELY OFF. I THEN TURNED IT BACK ON AND IT WAS WORKING NORMALLY. I TOOK IT TO THE FORD DEALERSHIP, WHO TOLD ME THIS IS COMMON AFTER A NEW BATTERY IS PLACED IN THESE FUSIONS. THEY NOTICED MY RECENTLY PURCHASED USED CAR (PURCHASED ABOUT A MONTH BEFORE THIS) HAD A BRAND NEW BATTERY IN IT. THEY TOLD ME WITH A NEW BATTERY, THE CARBON BUILDS UP DRAMATICALLY AND DAMAGES THE THROTTLE BODY. SO I NEED TO BUY A NEW THROTTLE BODY AND HAVE THE CARS ACCELERATION COMPUTER REPROGRAMMED. AND THIS MIGHT HAPPEN EVERY TIME I GET A NEW BATTERY? PLEASE INVESTIGATE THIS OCCURRENCE WITH OTHER FORD DEALERSHIPS. I HAVE READING THIS SAME STORY ALL OVER THE WEB. WHY DOESN'T FORD DO SOMETHING TO CORRECT THIS ISSUE? *TR

09/25/2012
Components: POWER TRAIN
Incident Date: 09/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I RECENTLY BOUGHT A 2010 FORD FUSION WITH 45000.00 MILES ON IT. AFTER HAVING OWNED IT FOR ONLY ABOUT 2.5 MONTHS I AM HAVING PROBLEMS. WHILE DRIVING DOWN A 4 LANE HIGHWAY AT 55 MILES PER HOUR IT ALMOST STOPS IN THE MIDDLE OF THE HIGHWAY AND WILL NOT ACCELERATE. IT DOES THIS WITH NO WARNING. I AM ABLE TO PULL OVER TO THE SHOULDER AND THE CAR BEGINS TO SHAKE AS I COME TO A COMPLETE STOP. ONCE I TURN THE CAR OFF THE WRENCH LIGHT GOES OUT I AM ABLE TO START IT BACK UP. IT HAS HAPPENED SEVERAL MORE TIMES. TODAY IT HAPPENED IN THE MIDDLE OF A BUSY INTERSECTION. THE FORD DEALERSHIP IN MY AREA WHEN I CALLED SAID IT WOULD BE HARD TO DIAGNOSE BECAUSE THE PROBLEM IS INTERMITTENT. BY READING THE COMPLAINTS FROM EVERYONE ON THE 2010 FORD FUSION THIS A COMMON PROBLEM WITH THIS MODEL. THE ISSUE SEEMS TO BE THE THROTTLE BODY. MY FEAR IS THAT SOMEONE WILL SLAM INTO MY CAR NOT REALIZING IT HAS STOPPED IN THE ROAD. I REALLY THINK IT IS A SAFETY ISSUE AND CANNOT BELIEVE WITH BEING SUCH A WIDE SPREAD PROBLEM FORD HAS NOT DONE SOMETHING TO CORRECT IT BEFORE SOMEONE IS INJURED FROM WHAT APPEARS TO BE A DEFECTIVE PART THEY HAVE PUT ON THEIR CARS. *TR

09/25/2012
Components: POWER TRAIN
Incident Date: 09/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WAS TRAVELING DOWN THE HIGHWAY WHEN MY CAR STOPPED GETTING POWER WHEN I PRESSED THE GAS. A YELLOW WRENCH WARNING DASH LIGHT CAME ON, THE CAR STARTED SHAKING AND HAD NO POWER WHEN TRYING TO ACCELERATE TO GET OVER A LANE TO GET OFF THE ROAD TO AVOID AN ACCIDENT. I LUCKILY GOT OVER WITH MY HAZARD LIGHTS ON AND COASTED TO THE SHOULDER WHERE THE CAR FINALLY STOPPED BUT DID NOT SHUT OFF OR DIE. THE CAR IDLED AND CONTINUED TO SHAKE SO I POPPED THE HOOD AND CHECKED THE TRANSMISSION FLUID LEVEL. THE LEVEL WAS SLIGHTLY LOW WHICH WAS STRANGE CAUSE I HAD TO ADD HALF A QT OF TRANS FLUID THE MONTH BEFORE BECAUSE THE SHIFTING WAS ROUGH. THE FLUID WAS VERY DARK COLORED AND SMELLED SCORCHED. I SHUT THE VEHICLE OFF AND LET IT SIT FOR ABOUT 10 MINUTES THEN I CHECKED THE OIL, OK. I TURNED THE CAR BACK ON, ADDED A LITTLE MORE TRANS FLUID AND THE CAR SEEMED TO BE OK TO GET ME THE REST OF THE WAY TO WORK. I LEFT IT IN A PARKING LOT FOR THE NIGHT AND RETURNED TO CHECK IT OUT IN THE LIGHT. I JACKED IT UP AND FOUND SOME FLUID SLOWLY COMING OUT OF THE PLACE WHERE THE AXLE GOES INTO THE TRANSMISSION. I CALLED THE FORD SERVICE CENTER, EXPLAINED WHAT HAPPENED AND EXPLAINED WHAT I FOUND. I HAD THE RECALL FOR THE TRANSMISSION DONE IN 2011 FOR FORD FUSION 2010S BUT THE ROUGH SHIFTING HAS BEEN A PROBLEM SINCE I BOUGHT IT. I HAVE HAD CONSTANT TROUBLE WITH THE TRANSMISSION SHIFTING ROUGH AND NOW LOSING ALL POWER WHILE DRIVING ON THE HIGHWAY AT 55MPH. IT ALMOST CAUSED AN ACCIDENT. MY CAR IS NOW AT 76,800 MILES AND FORD SERVICE REP SAYS THE BILL IS ON ME CAUSE THE POWERTRAIN WARRANTY IS UP AND THE RECALL FOR THE SAME PROBLEM DOESN'T COVER ME ANYMORE. I WANT MY CAR FIXED WITH THIS PROBLEM AND I CANT AFFORD TO KEEP GOING TO THE SHOP EVERY TIME THIS KEEPS ACTING UP. FORD NEEDS TO FIX THE PROBLEM WITH THEIR TRANSMISSIONS BEFORE SOMEONE GETS HURT BY THIS. LUCKILY MY 1YR OLD DAUGHTER WAS NOT WITH ME THIS TIME. *TR

09/24/2012
Components: AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 09/12/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS IN TRAFFIC AND NEITHER THE BRAKE PEDAL NOR THE ACCELERATOR PEDAL WAS DEPRESSED WHEN THE VEHICLE BEGAN TO ROLL FORWARD. IMMEDIATELY, THE VEHICLE ABNORMALLY ACCELERATED TO 35 MPH. THE CONTACT ATTEMPTED TO CONTROL THE UNINTENDED ACCELERATION BUT THE STEERING WHEEL AND THE BRAKES HAD BECOME OPERABLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE FRONT DRIVER SIDE SEAT BELT DID NOT RESTRAIN THE CONTACT PROPERLY. THE CONTACT SUSTAINED A FRACTURED TOE, A BRUISED STERNUM AND BRUISING TO THE FOREHEAD. THE POLICE REPORTED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. THE POLICE INSPECTED THE VEHICLE BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER ADVISED THE CONTACT THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. PRIOR TO THE CRASH, THE CONTACT NOTICED SLIGHT SURGING AND HAD TAKEN TO THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN RECALIBRATED THE COMPUTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

09/22/2012
Components: ENGINE
Incident Date: 09/19/2012
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2010 FUSION DOWN THE HIGHWAY WHEN THE CAR BEGAN TO LOSE POWER AND THE CHECK ENGINE LIGHT CAME ON. THE RPM'S INCREASED WHEN I PRESSED THE GAS PEDAL, BUT THE CAR CONTINUED TO SLOW DOWN. LUCKILY, I WAS ABLE TO PULL OVER TO THE SHOULDER. AFTER SHUTTING THE CAR OFF AND WAITING A MINUTE, I WAS ABLE TO RESTART AND CONTINUE WITH NO ISSUES. IT HAPPENED AGAIN 2 DAYS LATER. AFTER RUNNING A GOOGLE SEARCH, I FOUND THAT THERE ARE PLENTY OF OTHER FUSION OWNERS WITH THE SAME ISSUE. I HOPE FORD IS ABLE TO RECTIFY THIS ISSUE BEFORE SOMEONE GETS HURT. *TR

09/21/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE STARTED TO SHAKE WHILE DECELERATING. THE CONTACT STOPPED THE VEHICLE AS THE WRENCH WARNING LIGHT ILLUMINATED AND THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE COULD BE RELATED TO THE THROTTLE BODY HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,300.

09/20/2012
Components: POWER TRAIN
Incident Date: 09/19/2012
Crash: No
Fire: No
Summary

ON WAY HOME FROM WORK, DRIVING FOR 30 MILES, GOING 50 MPH, UPON CHANGING LANES, THE ACCELERATION DIED. WRENCH LIGHT CAME ON. I WAS ABLE TO PULL OVER ON THE HIGHWAY. THANKFULLY, JUST GOT THROUGH THE EIGHT MILES OF CONSTRUCTION WITH NO SHOULDER AND ONLY ONE LANE. IF IT HAPPENED THEN, I COULD HAVE CAUSED AN ACCIDENT OR AT LEAST ANGERED QUITE A FEW PEOPLE ON THEIR WAY HOME FROM WORK BY STOPPING TRAFFIC WITH NO WAY TO GET AROUND ME. AS THE CAR WAS IDLING, THE TACH WAS JUMPING ALL OVER THE PLACE, SO I PUT IT IN PARK AND SHUT THE CAR OFF. WAITED A FEW MINUTES, STARTED THE CAR AND WAS ABLE TO DRIVE THE ADDITIONAL MILE HOME. CALLED THE DEALERSHIP TO HAVE THIS CHECKED OUT. CANNOT GET IN FOR SEVERAL DAYS. HOLDING MY BREATH DRIVING IT BACK AND FORTH TO WORK ON MAJOR HIGHWAYS UNTIL THEN. MY FIRST MAJOR DISAPPOINTMENT WITH FORD FOR NOT RECALLING THIS ISSUE. *TR

09/18/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

THE CAR BASICALLY STALLED WITHOUT TURNING OFF. THE "WRENCH" LIGHT TURNED ON AND THE CAR LOST ALL POWER AND THE ACCELERATOR WAS UNRESPONSIVE. THE CAR WOULD ONLY GO 2 MPH. ONCE STOPPED AND PLACED IN PARK, THE CAR IDLED VERY ROUGH. THEN TURNED OFF THE CAR. WHEN RE-STARTING THE CAR IT STARTED POORLY, BUT ONCE STARTED THE WRENCH LIGHT WAS OFF. THE CAR THEN DROVE NORMALLY. THIS HAPPENED 3X THAT DAY. I AM LUCKY I DID NOT GET INTO AN ACCIDENT WHEN I LOST ALL POWER AND HAD TO PULL OVER. FORD WILL NOT FIX IT CITING THEY CANNOT SEE THE CODE. I AM AFRAID TO DRIVE THIS CAR FOR FEAR OF AN ACCIDENT. *TR *JS

09/17/2012
Components: STEERING
Incident Date: 08/07/2012
Crash: No
Fire: No
Summary

LOST POWER STEERING. HAS HAPPENED THREE TIMES SINCE. *TR

09/13/2012
Components: STEERING,POWER TRAIN
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE ACCELERATOR PEDAL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY ADVISED THAT THE POWER ASSIST WARNING LIGHT WAS ILLUMINATED AND THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 53,000.

09/10/2012
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

WAS DRIVING IN MORNING TRAFFIC ON THE HIGHWAY AND THE CAR LURCHED AND STALLED. CAR WAS DEAD AND ACCELERATOR WOULD NOT WORK. I WAS ABLE TO COAST TO THE SHOULDER. *TR

09/10/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/19/2012
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE ROAD, MY ENGINE LOST POWER. RPMS WENT DOWN, AND THE ACCELERATOR WAS NOT RESPONSIVE. I PULLED THE CAR TO THE SIDE OF THE ROAD, AND PUT IT IN PARK. THE ENGINE IDLED VERY ROUGHLY. I SHUT OFF THE CAR, WAITED 5 SECONDS AND ATTEMPTED TO RESTART. THE ENGINE DID RESTART AFTER SOME EFFORT BY THE STARTER. I DROVE DOWN THE ROAD, AND THE CAR BEHAVED NORMALLY. THIS SEEMINGLY ISOLATED INCIDENT INCREASED IN FREQUENCY IN THE FOLLOWING WEEKS. SOMETIMES UP TO 5 TIMES A DAY. I TOOK MY CAR TO AN AUTHORIZED FORD DEALER, AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. COST OF REPLACEMENT IS $355. I RESEARCHED THE PROBLEM ONLINE AND NOTICED THAT THE PROBLEM SEEMS TO BE FAIRLY COMMON AMONG 2010 FORD FUSION OWNERS. THE ONLINE COMPLAINTS ABOUT FUSION THROTTLE BODY PROBLEMS WERE EXACTLY THE SAME AS THE SYMPTOMS I EXPERIENCED. THE DANGER LIES IN THE FACT THAT THE CAR BASICALLY STALLS WITHOUT WARNING AND MUST BE RESTARTED BEFORE NORMAL DRIVING CAN RESUME. I HAVE EXPERIENCED THIS PROBLEM AT BOTH HIGHWAY AND CITY SPEEDS. A STALLED ENGINE IN THE WRONG PLACE AT THE WRONG TIME (MIDDLE OF AN INTERSECTION, FREEWAY, WHILE PASSING, ETC.) COULD HAVE DISASTROUS EFFECTS. *TR

09/10/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WE WERE TRAVELING ON BUSY I-80 AT APPROXIMATELY 70 M.P.H. DUE TO BUSY VEHICULAR TRAFFIC ON THE INTERSTATE HI-WAY, I WAS NOT USING THE CRUISE-CONTROL. WHEN WE EXPERIENCED THE INCIDENT, I HAD PRESSED ON THE GAS PEDAL TO MAINTAIN SPEED ON AN UPHILL SECTION. ON THE UPHILL SECTION, I NOTICED THE VEHICLE DID NOT ACCELERATE AND THE INSTRUMENT PANEL WARNING LIGHTS STARTED FLASHING. EVEN WITH HEAVY TRAFFIC, I WAS ABLE TO NEGOTIATE MANEUVERING THE VEHICLE TO THE SHOULDER. AS I WAS COASTING ON THE SHOULDER, I SHIFTED THE TRANSMISSION TO NEUTRAL AND TRIED TO START THE ENGINE (EV SYSTEM DID NOT RESPOND EITHER) WITH NO AVAIL. AFTER COMING TO A COMPLETE STOP, I SHIFTED THE TRANSMISSION TO PARK, TURNED-OFF THE CLIMATE CONTROL SYSTEM AND THE AND RADIO. I REMOVED THE IGNITION KEY AND RE-INSTALLED IT AND PROCEEDED TO START THE VEHICLE, THE PROPULSION SYSTEM (EV MODE) RESPONDED. WE ACCELERATED ON THE SHOULDER IN EV MODE AND WE REACHED SPEED THE GAS ENGINE RESPONDED AND WE WERE BACK ON I-80 AND TRAVELING WITH THE TRAFFIC FLOW. THIS IS FIRST TIME THIS HAS OCCURRED WITH US BUT RESEARCHING THIS PHENOMA, THIS EVENT HAS HAPPENED WITH OTHER FORD FUSION HYBRID OWNERS. WE ARE CONCERNED THE PROPULSION SYSTEM MAY SHUT-DOWN IN AN UNSAFE ENVIRONMENT AND CREATE A DANGEROUS SITUATION! *TR

09/07/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY 22 YEAR OLD SON AND I HAD MADE A ROUNDTRIP FROM TALLAHASSEE, FLORIDA TO THOMASVILLE, GEORGIA. APPROXIMATELY ONE AND A HALF OR SO MILES FROM MY HOUSE, THE RPMS ON THE CAR BEGAN WAVING WILDLY, THE CAR JERKED SLIGHTLY, AND CAME TO ALMOST A COMPLETE STOP ON THE ROAD, WITH A TRUCK TRAVELING RIGHT BEHIND ME. I PRESSED MY FOOT ON THE ACCELERATOR TO THE FLOORBOARD, BUT THE CAR SLOWED TO A CRAWL. THE TRUCK BEHIND ME PASSED. I MANAGED TO KEEP THE CAR GOING TO MY HOUSE; WE COULD HAVE WALKED THERE FASTER. AGAIN, THIS WAS WITH THE ACCELERATOR PRESSED TO THE FLOORBOARD. THE "WRENCH" LIGHT CAME ON THE DASH. I HAD 55, 187.1 MILES ON MY CAR, WHICH I BOUGHT IN APRIL, 2010, NEW. I RESEARCHED THIS (IT WAS LABOR DAY WEEKEND AND I HAD NO TRANSPORTATION TO SPEAK OF!). I CALLED THE FORD DEALERSHIP; THEY CLOSED ON SATURDAY AT 2:00 P.M. THEY TOWED MY CAR IN ON TUESDAY MORNING. I TOLD THEM I SUSPECTED A THROTTLE/TRANSMISSION PROBLEM BASED ON WHAT I SAW RE SIMILAR COMPLAINTS ON THE INTERNET. I REPORTED THIS TO THE NATIONAL FORD WEBSITE. THEY TOOK MY COMPLAINT. THE DEALER TOLD ME THE NEXT DAY THAT MY THROTTLE HAD FAILED, AND FORD WOULD NOT ASSIST IN ANY PAYMENT FOR REPLACEMENT. I ADVISED THEM I WAS A LAWYER, AND THEY ARE LOOKING AT A PRODUCTS LIABILITY DESIGN DEFECT OR TORT LAWSUIT (IF SOMEONE GETS KILLED WHEN THE CAR DIES ON THE HIGHWAY). FORD COULD CARE LESS. I HAD TO PAY $394 FOR THE LABOR AND PART. I WILL NEVER BUY ANOTHER OF THEIR CARS. THIS WAS MY 3RD FORD. IT IS NOT NECESSARILY THE MONEY I WAS CONCERNED ABOUT; IT SEEMS LIKE THERE IS A DESIGN DEFECT THAT COULD CAUSE SERIOUS PERSONAL INJURY OR DEATH, BUT FORD IS ENGAGED IN A BEANCOUNTING EXERCISE AT THIS POINT. REMEMBER THE PINTO? *TR

09/07/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2012
Crash: No
Fire: No
Summary

I PURCHASED A 2010 FORD FUSION IN JUNE AND ABOUT 3 WEEKS LATER, IT DECELERATED AND THE WRENCH LIT UP ON THE DASHBOARD, WHILE I WAS DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY OR THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. I PULLED OVER STARTED THE CAR UP AND IT WAS FINE. A FEW WEEKS LATER, I WAS 2 BLOCKS FROM MY HOME AND THE SAME THING HAPPENED 4 TIMES AND CONTINUES TO RANDOMLY HAPPEN. THE TIME BETWEEN INSTANCES OF THIS OCCURRING CAN BE MINUTES, HOURS, DAYS OR WEEKS APART. I HAVE RESEARCHED THE ISSUE AND FOUND HUNDREDS IF NOT THOUSANDS OF COMPLAINTS AND QUESTIONS REGARDING THE SAME ISSUE. I WAS AMAZED AND APPALLED THAT SUCH A COMMON AND VERY DANGEROUS ISSUE HAS NOT BEEN ADDRESSED WITH A RECALL. I DID PURCHASE THE EXTENDED WARRANTY ONLY TO FIND OUT THAT THE WARRANTY DOES NOT COVER ANYTHING THAT HAS TO DO WITH WHAT IS LIKELY TO BE CAUSING THIS ISSUE, WHICH IS THE THROTTLE BODY. SO UNTIL I CAN AFFORD TO GET THIS FIXED, I AM STUCK WITH A CAR THAT I AM TERRIFIED TO DRIVE FOR FEAR OF CAUSING AN ACCIDENT DUE TO THE SUDDEN DROP IN SPEED. *TR

09/06/2012
Components: POWER TRAIN
Incident Date: 09/04/2012
Crash: No
Fire: No
Summary

I WAS DRIVING MY VEHICLE ON THE HIGHWAY, AT APPROXIMATELY 55-60 MPH, WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR STALLED, AND THE WRENCH LIGHT CAME ON. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED AGAIN, THE NEXT DAY. THE CAR ALSO BEGAN TO SHAKE PRIOR TO TURNING THE CAR OFF. I HAVE READ HUNDREDS, IF NOT MORE, COMPLAINTS REGARDING THIS SAME ISSUE. MY CAR IS CURRENTLY AT A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED THAT IT SOUNDED LIKE THE "THROTTLE BODY". THE FORD DEALER COMMENTED THAT THIS IS A COMMON COMPLAINT AMONG THE 2010 FUSIONS. AGAIN, SINCE DISCOVERING THIS PROBLEM, I HAVE READ HUNDREDS OF COMPLAINTS ONLINE IN REFERENCE TO THE SAME ISSUE. I HAVE FILED A COMPLAINT WITH FORD, AS THIS PART/DEFECT IS NOT COVERED UNDER MY POWERTRAIN WARRANTY, EVEN THOUGH MY VEHICLE IS ONLY TWO YEARS OLD, WITH 58,000 MILES. THIS IS A TREMENDOUS SAFETY CONCERN, WITH CAR LOSING ALL ABILITY TO ACCELERATE ON A BUSY HIGHWAY. *TR

09/05/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

LOSS OF ACCELERATOR CONTROL. WRENCH AND CHECK ENGINE LIGHT CAME ON. CAR ENTERED EMERGENCY MODE AND HAD TO BE PULLED OVER AND RESTARTED. DIED 2 MORE TIMES AT HIGHWAY SPEED. CODES ON CAR FROM CHECK ENGINE LIGHT READ P2111 AND P2112. DEALER COMPLETED A THROTTLE BODY REPLACEMENT ON SEPTEMBER 5TH, 2012. COMMON PROBLEM WITH THESE PARTICULAR VEHICLES. DEALER WAS AWESOME WITH THE REPAIR AND HELP WITH SITUATION. *TR

09/04/2012
Components: TIRES
Incident Date: 08/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH MICHELIN ENERGY SAVER A/S GREEN X TIRES, SIZE 225/50/17. THE CONTACT NOTICED THAT ALL FOUR TIRES EXHIBITED NUMEROUS CRACKS AND WERE COMPLETELY DRY ROTTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT TIRE SHOP WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE NOT UNDER WARRANTY. THE FOUR TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECTIVE TIRES. THE APPROXIMATE FAILURE MILEAGE WAS 6,300.

09/04/2012
Components: POWER TRAIN
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRANSMISSION IS SLIPPING IN GEAR, HESITATING DURING SHIFTS, OR COMING OUT OF GEAR COMPLETELY DURING ACCELERATION. ALSO THE TRANSMISSION IS SHIMMYING DOWN THE ROAD IN CERTAIN GEARS. THE CAR IS GETTING TO THE POINT WHERE IT IS UNSAFE TO DRIVE AND THIS IS MY FAMILY CAR. *TR

09/03/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG3AR******
Summary

WHILE DRIVING ON THE HIGHWAY AT ABOUT 40 MPH THE CAR STALLED. ALL POWER WENT OFF BUT THE ELECTRICITY STAYED ON. I ROLLED TO THE SIDE AND WAS ABLE TO RESTART AFTER 2-3 TRIES. THE SAME THING HAPPENED WHEN I PULLED OUT OF MY DRIVEWAY THE SAME DAY. FORD REBUILT MY TRANSMISSION AND GAVE ME A NEW THROTTLE BODY. THE CAR RAN ROUGHLY THE OTHER DAY THE ENGINE LIGHT CAME ON BUT IT DIDN'T STALL. *TR

09/02/2012
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING MY CAR ON THE EXPRESSWAY THE WRENCH LIGHT TURNED ON FOLLOWED BY THE CHECK ENGINE LIGHT. THE CAR STARTED REDUCING SPEED EVEN THOUGH I WAS PRESSING THE GAS. I PULLED OVER TO THE SIDE AND THE CAR STARTED SHAKING. I HAD AN OBD II MACHINE IN MY CAR AT THE TIME AND RAN A DIAGNOSTIC. CHECK ENGINE CODE P2111 CAME UP. AFTER RESEARCHING THE CODE IT SAYS IT HAS TO DO WITH THE THROTTLE BODY. I ALSO NOTICED THAT THERE ARE SO MANY DISCUSSION FORUMS OUT THERE WITH PEOPLE WHO ARE HAVING THE SAME ISSUE. *TR

09/01/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/01/2012
Crash: No
Fire: No
Summary

ON A TYPICAL GOOD WEATHER DAY I WAS DRIVING AROUND RUNNING SOME ERRANDS IN THE CITY. SHORTLY AFTER I STARTED THE CAR GOING AT A CITY TRAFFIC RATE OF SPEED...APPROX 35-40MPH...I GOT APPROXIMATELY 5MILES OUT AND THE CAR BEGAN TO SLOW DOWN,AND A WRENCH SIGN APPEARED. EVEN WITH MY FOOT ON THE ACCELERATOR, I COULD NOT ACCELERATE, AND WENT TO PULL OFF TO THE SIDE OF THE RODE WHICH I WAS BARELY ABLE TO DO. ONCE I WAS FULLY OUT OF THE ROAD, I PUT THE CAR IN PARK, AND BEFORE I COULD SHUT THE CAR OFF, IT BEGAN TO SHAKE/ VIBRATE. I TURNED THE CAR OFF AND LET IT SIT A COUPLE MINUTES AND I PROCEEDED TO START THE CAR UP, WHICH IT DID SO LIKE THE DAY I BOUGHT IT, AND THE WRENCH SIGN WENT AWAY. I PROCEEDED TO MY FIRST DESTINATION WITH OUT ANY PROBLEMS. I LEFT MY DESTINATION AND PROCEEDED TO MY NEXT...I GOT ABOUT 3MILES OUT AND THE CAR DID, AND SHOWED THE SAME THING. SO AS I DECIDED TO JUST HEAD HOME WHICH WAS NO MORE THAN 10 MILES AWAY, THE CAR DID THE SAME THING 5 MORE TIMES AND THE CHECK ENGINE LIGHT CAME ON!!!!! I AM NOW HOME AND AFRAID TO DRIVE ANYWHERE. I GOT ONLINE TO SEE WHAT IT COULD POSSIBLY BE, AND I HAVE NOT BEEN ABLE TO CALL A MECHANIC BECAUSE IT IS OF COURSE A HOLIDAY WEEKEND!!! *TR

09/01/2012
Components: ENGINE
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHG5AR******
Summary

WHLE DRIVING MY 2010 FORD FUSION, THE CAR WILL JUST STALL AND CUT OFF WHILE DRIVING WITH NO WARNING, THE ENGINE LIGHT AND THE WRENCH LIGHT COMES ON, I WILL TURN OFF THE CAR, WAIT A FEW MINUTES AND IT WILL RESTART, THIS HAPPENS CONSISTANTLY SOMETIMES AS MUCH AS 4 TIMES A DAY, THIS IS DEFINITIELY A SAFETY ISSUE BECAUSE ONE TIME WHEN THE CAR STALLED, I WAS ALMOST HIT FROM BEHIND. *TR

08/31/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/31/2012
Crash: No
Fire: No
Summary

FOR SEVERAL WEEKS I'VE BEEN NOTICING A SPUTTER/VIBRATION WHEN IN IDLE OR PARK. THIS HAS ONLY HAPPENED INTERMITTENTLY. THIS MORNING, WHILE DRIVING TO WORK AT APPROXIMATELY 65 MPH, CAR SUDDENLY BEGINS TO LOSE POWER AND SURGE/VIBRATE/SPUTTER AND I NOTICE THE WRENCH LIGHT ILLUMINATED. I'M COMPLETELY UNABLE TO ACCELERATE AND ALL I CAN DO IS COAST TO A STOP ON THE SHOULDER OF THE (VERY BUSY) HIGHWAY. AFTER SHUTTING THE CAR OFF AND SITTING FOR ABOUT 15 MINUTES I'M ABLE TO RESTART THE CAR WITH NO INDICATION THERE WAS EVER A PROBLEM. THE CAR IS RUNNING SMOOTHLY AND WRENCH LIGHT IS OFF. I DROVE IT TO THE NEAREST DEALER'S SERVICE DEPARTMENT WHERE I LEFT IT FOR INSPECTION. AS USUAL, I HAD TO CALL THE SERVICE DEPARTMENT FOR AN UPDATE AND WAS TOLD THAT THE CAR WAS NOT "ACTING UP" AND EVERYTHING SEEMED TO BE FINE. THEY DID AGREE TO KEEP IT FOR ANOTHER ROUND OF INSPECTIONS FOR THE NEXT DAY OR SO BUT I SUSPECT I'LL GET THE SAME RESPONSE. AFTER DOING SOME LIGHT RESEARCH, I'VE DISCOVERED THAT THIS IS A VERY COMMON ISSUE WITH THE FUSIONS BUT THERE IS NO RECALL OR TSB ADDRESSING IT. I'VE READ POST AFTER POST AFTER POST WRITTEN BY INFURIATED FUSION OWNERS ABOUT THIS PROBLEM. IT'S TIME FOR FORD TO OWN UP TO THIS, GET A SOLUTION, AND SEND OUT THE RECALL NOTICES!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

08/30/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE SYSTEM *TGW THE CONSUMER STATED IN FEB 2010, FORD ISSUED A CUSTOMER SATISFACTION PROGRAM RECALL TO REPROGRAM THE BRAKE SYSTEM. UNFORTUNATELY, THE GENERAL RECALL DID NOT CORRECT THE MALFUNCTION WITH HIS PARTICULAR VEHICLE. SINCE THAT TIME, HE HAS CONTINUED TO EXPERIENCE THE PROBLEM THAT PROMPTED THE RECALL. THE MALFUNCTION OCCURRED RANDOMLY AND WITH NO WARNING. THERE WERE TIMES, WHERE THE VEHICLE HAD BEEN DRIVEN FOR MONTHS, WITH NO PROBLEM. BUT, THEN WITHOUT WARNING, THE MALFUNCTION WOULD OCCUR AGAIN. ACCORDING TO FORD, THE BRAKE SYSTEM SOFTWARE MAY UNNECESSARILY CAUSE THE REGENERATIVE BRAKE SYSTEM TO TRANSITION TO CONVENTIONAL BRAKES, IF THAT OCCURS THE RED BRAKE WARNING LAMP WILL ILLUMINATE, THE MESSAGE CHECK BRAKE SYSTEM WILL APPEAR AND A WARNING CHIME WILL SOUND. THE CONSUMER STATED WHEN THE ISSUE DID OCCUR, AT TIMES HE WAS ABLE TO STOP THE VEHICLE, TURN IT OFF AND RE-START IT; OTHER TIMES HE WOULD HAVE TO LET THE VEHICLE SIT FOR AN HOUR OR MORE.

08/30/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

I HAD BEEN DRIVING ON A SURFACE STREET FOR ABOUT 1 MILE AFTER COMING OFF A HIGHWAY. THE CAR HAD COME TO A STOP AT LEAST TWICE AT TRAFFIC LIGHTS. I WAS COASTING (FOOT NOT ON BRAKE OR ACCELERATOR) WHEN THE CAR ACCELERATED ON ITS OWN FROM ~30 MPH AS IF THE CRUISE CONTROL (CC) HAD BEEN ACTIVATED. I TOUCHED THE BRAKE AS QUICKLY AS POSSIBLE (PROBABLY < 1SEC OF ACCELERATION) AND CONDITIONS RETURNED TO NORMAL. LOOKING AT THE DASH, I NOTED THAT THE CC MASTER SWITCH WAS ON, BUT CC WAS NOT ACTIVE BEFORE ACCELERATION EVENT OR AFTER BRAKING. STATE DURING ACCELERATION IS UNKNOWN. MY FINGERS WERE NOWHERE NEAR THE CC BUTTONS (OR ANY OTHER STEERING WHEEL BUTTONS) WHEN THE EVENT OCCURED. PRIOR TO THE EVENT: I WAS ON A HIGHWAY TRAVELING ABOUT 60-65 MPH WITH CC ON AND ACTIVE. WHEN CC IS ACTIVE, I ALWAYS KEEP A THUMB ON THE CANCEL/RESUME BUTTON. TRAFFIC SLOWED AND I BRAKED, THEN HIT C/R (TURNING CC BACK TO ACTIVE -- MY ERROR). I IMMEDIATELY NOTICED THE ERROR AND SET THE CC BACK TO INACTIVE (EITHER BY BRAKE OR CANCEL, I CAN'T RECALL). CC WAS LEFT IN ITS MASTER-ON/INACTIVE STATE WHEN I CAME OFF THE HIGHWAY WITH ACTIVE VELOCITY SET SOMEWHERE IN THE 60-65 MPH RANGE. THIS WAS THE STATE OF THE CC SYSTEM WHEN THE ABOVE DESCRIBED EVENT OCCURED. *TR

08/30/2012
Components: ENGINE
Incident Date: 08/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SHOULDER IN ORDER TO RESTART THE VEHICLE. THE DEALER WAS CONTACTED WHO ADVISED THE CONTACT TO BRING THE VEHICLE IN TO RUN A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO THE DEALER. IN ADDITION, THE CONTACT STATED THAT VEHICLE WOULD NOT MOVE WHEN IT WAS SHIFTED IN DRIVE OR REVERSE. THE FAILURE MILEAGE WAS 46,000.

08/30/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

ON A ROUTINE DRIVE HOME FROM WORK, I EXITED THE HIGHWAY AND NOTICED MY RPMS FALLING FASTER THAN WHAT I WAS CONTROLLING WITH THE BRAKE. CAR WAS LOSING SPEED QUICKLY WITH NO RPMS TO ACCELERATE IT FORWARD TO A SAFE STOPPING POINT. WAS ABLE TO PULL INTO A GAS STATION RIGHT OFF HIGHWAY, BUT BARELY AS CAR WAS APPARENTLY ENTERING LIMITED POWER MODE (DETERMINED VIA OWNERS MANUAL). UPON PLACING CAR INTO CAR, DASHBOARD WRENCH LIGHT ILLUMINATED. I THEN TURNED THE CAR OFF, SAT A MINUTE, RESTARTED CAR AND EVERYTHING WAS FINE. WITHIN THE COURSE OF THE NEXT 10 MINUTES, THE SAME THING OCCURRED 3 MORE TIMES AND CHECK ENGINE LIGHT ILLUMINATED. SINCE THE FIRST TIME, THIS HAS OCCURRED A TOTAL OF 6 TIMES WHILE IN MOTION WITH RISK OF CAUSING A WRECK DUE TO LACK OF CONTROL TO NOT CAUSE CAR TO STOP ABRUPTLY IN MIDDLE OF ROAD. SHAKING HAS OCCURRED IN 4 OF THE 6 OCCURRENCES AND CAR JUST PUTTERS OUT UNTIL IT IS SHUT OFF. DETERMINATION DUE TO CODES READ IS THE THROTTLE BOTTLE- AN ELECTRICAL ISSUE. WHILE THE LIMITED POWER MODE MAY BE A SAFETY FEATURE, ITS INTERACTION WITH THE THROTTLE BODY/IDLE ISSUES POSES A POTENTIAL THREAT. THE ELECTRICAL ISSUE THAT THROTTLE BODIES ARE EXPERIENCING WITHIN THIS MAKE/MODEL NEEDS TO BE RECALLED AND TAKEN CARE OFF EFFECTIVELY AND EFFICIENTLY BY FORD. *TR

08/28/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN I NOTICED THAT I COULD NO LONGER ACCELERATE. I COASTED TO A STOP, THE CAR SHAKING AS IT CAME TO A STOP. I PLACED THE CAR IN PARK, TURNED THE CAR OFF, AND RESTARTED. IT STARTED UP FINE, AND THEN IT HAPPENED AGAIN ABOUT 10 MINUTES LATER. AFTER A MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM, I THOUGHT IT WAS PERHAPS "BAD GAS" AND MOVED ON. TWO WEEKS LATER, IT HAPPENED TWICE, ONCE STOPPING ME IN THE MIDDLE OF A BUSY INTERSECTION (BECAUSE THIS TIME I WASN'T GOING 60MPH THIS TIME). THE DIAGNOSIS FROM FORD: A FAULTY THROTTLE BODY SENSOR. THE CAR IS BARELY THREE YEARS OLD, IT HAS A SIGNIFICANT DEFECT (NOT CAUSED BY WEAR-AND-TEAR OR USER-ERROR), BUT IT IS NOT COVERED UNDER THEIR WARRANTY. THE MECHANIC AT FORD SAYS THAT THEY SEE A LOT OF THESE SITUATIONS. THEY ARE GROSSLY NEGLIGENT IN NOT WARNING FAMILIES AND OFFERING TO FIX THEIR MISTAKES BY REPLACING THE BAD THROTTLE BODY COMPONENTS. *TR

08/28/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/27/2012
Crash: Yes
Fire: No
Summary

I WAS PULLING MY 2010 FORD FUSION HYBRID INTO A PARKING SPACE AT ABOUT 3 MPH AND THE CAR SUDDENLY SURGED FORWARD. TO AVOID IMPACT INTO THE CAR IN FRONT OF ME, I TURNED THE CAR INTO A PARKING BLOCK NEXT TO MY PARKING SPACE. AS I DID THIS, I JAMMED ON THE BRAKE, PUT IT IN PARK AND TURNED IT OFF. DAMAGE TO FRONT BUMPER AND CASING IN FRONT OF TIRE FROM HITTING THE PARKING BLOCK. DROVE TO DEALERSHIP WITH NO PROBLEMS. DIAGNOSTICS REVEALED NOTHING. CONTACTED FORD CORP. ABOUT THE INCIDENT AND WILL AWAIT TO SEE IF THEY WILL COVER DAMAGES TO MY VEHICLE. *TR

08/22/2012
Components: WHEELS
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

LUG NUT RECALL IS NOT AN EFFECTIVE SOLUTION. THIS CAR HAD A LUG SHEAR IN 2011. I HAD MERIDIAN FORD PERFORM THE RECALL SERVICE JAN. 26TH OF 2012. MID AUG OF 2012 I NOTICED ANOTHER LUG HAD SHEARED. NO ONE HAS TOUCHED/TIGHTENED THE LUG NUTS. THE PROCESS OF SIMPLY REPLACING LUG NUTS AND THE ALREADY SHEARED LUGS IS NOT EFFECTIVE. IT IS JUST A MATTER OF TIME UNTIL ALL OF THOSE LUGS ARE STRESSED TO THE POINT OF SHEARING. I CAN NOT GET THE FORD DEALER TO DO ANYTHING OTHER THAN REPLACE THE SHEARED LUG. I AM AFRAID TO DRIVE THIS CAR AS IT IS NOT SAFE AND THE WHEELS MAY SEPARATE AT ANY TIME. I'D LIKE TO KNOW WHAT COURSE OF ACTION TO TAKE NEXT? *TR

08/21/2012
Components: POWER TRAIN
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HE PURCHASED THE VEHICLE BECAUSE ONE OF THE BENEFITS STATED IN THE OWNER'S MANUAL WAS THAT THE VEHICLE COULD BE TOWED WITH FOUR WHEELS TOUCHING THE PAVEMENT. THE CONTACT STATED THAT THE VEHICLE WAS TOWED AND AS A RESULT, DESTROYED THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 40,000. UPDATED 09/26/12*LJ THE COSUMER STATED FORD OFFERED TO PAY 1/3 THE REPPAIRS ALONG WITH THE DEALER AND THEE OWNER. THE CONSUMER TRADED TO THE VEHICLE IN SINCE THE VEHICLE WAS NOT 4 WHEEL TOWABLE. UPDATED 09/27/2012 *JS

08/20/2012
Components: POWER TRAIN
Incident Date: 08/18/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER AND BECAME INOPERABLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO FILE A SAFETY COMPLAINT AND OFFERED NO FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 52,000.

08/20/2012
Components: POWER TRAIN
Incident Date: 08/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

LEAVING FROM WORK ON FRIDAY AFTERNOON, MY 2010 FORD FUSION LOST POWER AS I PULL OUT OF THE PARKING LOT, IT SLOWED DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. THE ENGINE WAS VIBRATING BAD AND THE ENGINE WOULD NOT REV UP. I ROLL INTO A PARKING LOT AND SHUT THE ENGINE OFF. I RESTARTED THE ENGINE AFTER A MINUTE AND IT RAN FINE. THIS HAPPENS TWO MORE TIMES IN 30 MINUTES ON MY WAY TO THE DEALER. THEY KNEW EXACTLY WHAT THE PROBLEM WAS THEY SAID IT IS A VERY COMMON PROBLEM WITH THIS CAR. I WAS LUCKILY TO NOT GET REAR ENDED THE 3 TIMES IN 30 MINUTES IT LOST POWER. THE DEALER SAYS IT IS NOT COVERED UNDER WARRANTY. THAT'S STUPID THAT FORD WOULD NOT COVER THE COST TO FIX THEIR MECHANICAL DEFECTS, THIS IS A DESIGN DEFECT AS THERE ARE MANY COMPLAINTS FILED FOR THIS DEFECT. THIS SHOULD BE PART OF THE POWERTRAIN WARRANTY. LOOKS LIKE NO 2013 F-150 IS IN MY FUTURE PLANS SINCE I WAS GOING THE BUY ONE. DO THE RIGHT THING FORD. *TR

08/20/2012
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG3AR******
Summary

ON 8/19/12, WE WERE TRAVELING ON I-96 IN THE LEFT LANE AT 70 MPH WHEN THE CAR SUDDENLY LOST POWER AND I COULD BARELY DRIVE TO THE RIGHT SHOULDER. THE MOTOR SPUTTERED AND SEEMINGLY TRY TO DIE. THE WRENCH LIGHT CAME ON. I TURNED OFF THE MOTOR, CALLED FOR HELP, WHEN HELP ARRIVED, THE TECHNICIAN ASKED ME TO START THE CAR. IT STARTED. MY WIFE AND I WERE ABLE TO GET HOME. ON 8/20/12, I TOOK IT TO A FORD DEALER TO GET THE MATTER CHECKED AS WELL AS GET AN OIL CHANGE. THE DEALER "SCOPED" THE COMPUTER AND COULD FIND NOTHING WRONG. THIS EVENING, 8/20/12, I WAS DRIVING AT 35 MILES AN HOUR WHEN THERE WAS A LURCH AND I LOST POWER. I COULD NOT ACCELERATE SO I TURNED OFF THE IGNITION, WAITED A FEW SECONDS, AND TURNED ON THE MOTOR. I WAS ABLE TO DRIVE HOME. I'VE CHECKED A WEBSITE THAT INDICATES THERE HAVE BEEN QUITE A FEW OTHER PROBLEMS ALONG THE SAME LINES AS I EXPERIENCED. I WILL TAKE THE CAR BACK TO THE DEALER FOR A CHECK AGAIN BUT BASED UPON WHAT I READ ABOUT OTHER COMPLAINTS, I DOUBT IF THE DEALER WILL FIGURE OUT THE ISSUE. THIS IS A VERY DANGEROUS SITUATION PARTICULARLY WHILE DRIVING ON A FREEWAY AT 70 MPH AND LOSING TOTAL POWER. HAD WE NOT BEEN DRIVING ON A SUNDAY WHEN TRAFFIC WAS RELATIVELY LIGHT, WE WOULD UNDOUBTEDLY HAVE BEEN IN A SERIOUS ACCIDENT. *TR

08/18/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/15/2012
Crash: No
Fire: Yes
Vehicle Identification Number: JN1AZ34D04M******
Summary

RETURNING TO TN FROM VACATION IN FL ON 7/15/12. TRAVELING BEFORE BIRMINGHAM, AL - HEARD A LOUD BOOM SOUND (LIKE A TIRE BLOW OUT), THEN HEARD A ROAR. AS WE SIGNALED TO MOVE FROM THE FAST LANE TO THE EMERGENCY LANE - FLAMES WERE OVER THE BACK WINDOW OF THE CAR. BY THE TIME THAT WE REACHED THE EMERGENCY LANE, THE ENTIRE CAR WAS ENGULFED IN FLAMES BOTH INSIDE AND OUTSIDE. THE CAR WAS ENTIRELY ENGULFED IN FLAMES WITHIN 10 TO 20 SECONDS. I HAD PURCHASED THE CAR FROM MOSS MOTOR COMPANY IN SOUTH PITTSBURGH, TN ON 6/4/12. THE CAR HAD ISSUES WITHIN TWO WEEKS THAT REQUIRED THE CAR TO BE TOWED BACK TO THE DEALER FOR POWERTRAIN ISSUE. DEALER DID NOT SHARE THE TICKET WITH ME ON REPAIRS THAT WERE COMPLETED TWO WEEKS BEFORE THE CAR EXPLODED. BUT THEY KEPT THE CAR FOR OVER ONE WEEK TO FIX THE ISSUE THAT CAUSED IT TO STOP PULLING WHILE DRIVING. THIS WAS THE FIRST LONG TRIP THAT I HAD TAKEN IN THE CAR. MY TWO PASSENGERS EXPERIENCED MILD BURNS BUT WE LOST ALL PERSONAL ITEMS IN THE CAR DUE TO THE SPEED THAT THE CAR BURNED. ALABAMA HIGHWAY PATROL WORKED THE EXPLOSION AND FIRE DEPARTMENT HAD TO WORK THE FIRE. STATE FARM ASSURED ME THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE BUT HAS JUST INFORMED ME THAT THEY DID NOT DO A THOROUGH INVESTIGATION. I HAVE WITNESS NAMES AND CONTACT INFORMATION AS WELL AS PHOTOGRAPHS THAT THEY TOOK AS THE CAR BURNED IF NEEDED. *TR

08/17/2012
Components: ENGINE
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 59,000. THE FAILURE MILEAGE WAS 55,000.

08/15/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO RESPOND. THE VEHICLE BEGAN TO LOOSE POWER AND SHOOK ABNORMALLY. THE WRENCH WARNING LIGHT WAS ALSO ILLUMINATED. THE CONTACT WAS ABLE TO STOP, TURN OFF AND RESTART THE VEHICLE. THE FAILURE WAS CORRECTED MOMENTARILY HOWEVER, RECURRED SHORTLY AFTER. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT FAILURE WAS CAUSED BY A DEFECTIVE THROTTLE BODY. THE VEHICLE WAS REPAIRED BY REPLACING THE THROTTLE BODY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 75,000.

08/15/2012
Components: ENGINE
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

WHILE DRIVING ENGINE CUT OUT CAUSING THE CAR TO STALL IN TRAFFIC. I BROUGHT THE CAR TO THE FORD DEALERSHIP AND IT WAS DIAGNOSED AS A FAULTY FUEL INJECTOR #2. SAME ISSUE HAPPENED APPROXIMATELY 5000 MILES LATER THEN AGAIN 10000 MILES LATER. EACH TIME THE VEHICLE WAS BROUGHT TO A FORD DEALERSHIP. *TR

08/14/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

MY CARS TRANSMISSION SHUT OFF, A WRENCH LIGHT CAME ON AND I COULDN'T ACCELERATE. CAR STARTED SHAKING VIOLENTLY. HAD TO RESTART IT TO DRIVE AGAIN. CAR DOES IT AT RANDOM. ITS MY ONLY CAR AND ITS MY LIFE LINE WITH OUT IT I CANT GET TO WORK. *TR

08/14/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

2010 FORD FUSION HAS PINHOLE IN EVAPORATOR CORE/VALVE. THE CHEAPEST ESTIMATE IS OVER $900.00 AND THIS CAR IS 3 YRS OLD WITH 65,000 MILES. *TR

08/13/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED SHE WAS UNABLE TO UNLOCK THE DRIVERS DOOR THE WITH THE AUTOMATIC LOCK. THE DRIVERS SIDE DOOR COULD ONLY BE OPENED BY USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING.. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 72,781.

08/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STOPPED ON THE SHOULDER OF THE ROAD AND SHUT THE ENGINE OFF. AFTER RESTARTING THE VEHICLE THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,628.

08/13/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

DRIVING DOWN THE ROAD AT 45MPH AND THE CAR STARTS VIBRATING. ALL OF A SUDDEN I LOSE ACCELERATION WHILE MY FOOT IS STILL ON THE GAS. LUCKILY I WAS ABLE TO PULL OVER BEFORE THE CAR LOST MOMENTUM AND STALLED OUT. THE WRENCH LIGHT WAS ON. HAD NO WARNING AT ALL. I SHUT THE CAR OFF, WAITED ABOUT 2-3 MINUTES AND TRIED TO START IT AGAIN. IT TURNED OVER BUT AFTER IT STRUGGLED TO. THE WRENCH LIGHT THEN WENT OFF. THIS HAS HAPPENED FOUR MORE TIMES! EACH WITH NO WARNING! I HAVE LOOKED ON A NUMBER OF SITED THAT HAVE THE SAME COMPLAINT ABOUT THIS. THERE ARE HUNDREDS OF NEAR CRASH CASES AND ALL WITH NO WARNING. I LOVE HOW THIS WEBSITE SAYS "YOUR COMPLAINT INFORMATION WILL BE ENTERED INTO NHTSA-ODI'S VEHICLE OWNER'S COMPLAINT DATABASE AND USED WITH OTHER COMPLAINTS TO DETERMINE IF A SAFETY-RELATED DEFECT TREND EXISTS" AFTER NUMEROUS COMPLAINTS AND AN OBVIOUS FAULTY PART YOU STILL HAVEN'T SEEN A TREND? ARE YOU KIDDING ME?! TODAY I JUST MISSED GETTING INTO AN ACCIDENT AS THE CAR DECIDED TO LOSE ACCELERATION AGAIN AS I WAS PULLING OUT TO MAKE A TURN ACROSS 4 LANES. THE LANES WERE CLEAR TO GO BUT ONCOMING TRAFFIC WAS COMING. I WAS LUCKY THAT THE PERSON SAW MY FLASHERS AND HAD THE ROOM TO MOVE OVER AND GET OUT OF THE WAY. APPARENTLY FORD WANTS A LAWSUIT ON THEIR HANDS BECAUSE AS SOON AS SOMEONE GETS INTO AN ACCIDENT(IF THEY HAVE NOT ALREADY) YOU BETTER BET THEY'LL GO AFTER FORD. ESPECIALLY SINCE IT IS APPARENT THAT FORD HAS BEEN MADE AWARE OF THIS PROBLEM AND STILL WILL NOT TAKE RESPONSIBILITY FOR THE FACT SOMETHING IS WRONG. YOU BETTER BELIEVE THAT IF I GET HIT BECAUSE THERE PRODUCT WAS NOT RECALLED BECAUSE OF A FAULTY PART I'LL BE FRONT AND CENTER WITH MY LAWYER AND A NEWS CREW. *TR

08/13/2012
Components: POWER TRAIN
Incident Date: 08/13/2012
Crash: No
Fire: No
Summary

THIS MORNING I'M IN MY 2010 FORD FUSION TRAVELING ABOUT 50 MPH AND ALL OF A SUDDEN I START TO SLOW DOWN AND I LOSE ABILITY TO ACCELERATE. THE WRENCH INDICATOR ON THE DASH IS LIT WHICH INDICATES THROTTLE/TRANSMISSION FAILURE. I ROLL INTO A PARKING LOT AND SHUT THE CAR. TURN IT BACK ON AFTER A MINUTE AND IT RUNS FINE. LATER IN THE DAY ON MY WAY HOME FROM WORK THE SAME THING HAPPENS. THIS SEEMS TO BE A VERY COMMON PROBLEM AND FORD NEEDS TO DO SOMETHING. I'M READING THIS IS NOT COVERED UNDER WARRANTY. THAT'S DOESN'T SEEM VERY FAIR SINCE ITS CLEAR THIS IS SOMETHING THAT'S HAPPENING TO LOTS OF OWNERS. IT CAN'T BE A COINCIDENCE AND IT MUST BE SOMETHING DEFECTIVE IN THE BUILD. THEY CAN WORD IT HOWEVER THEY WANT BUT SOMETHING THAT CAUSES YOU TO LOSE "POWER" I WOULD THINK IS PART OF THE POWERTRAIN WARRANTY. DO THE RIGHT THING FORD.. *TR

08/11/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/10/2012
Crash: No
Fire: No
Summary

WAS DRIVING DOWN THE HIGHWAY AT 60-65 MPH WHEN SUDDENLY CAR JERKED AND LOST ALL ACCELERATION POWER. THE RPMS WERE STUCK (NOT GOING UP OR DOWN) AND CAR BEGAN TO SLOW DOWN. THE WRENCH LIGHT CAME ON. I HAD TO PULL TO THE SIDE OF THE HIGHWAY TO AVOID GETTING HIT. TRIED PUTTING THE CAR IN PARK AND BACK INTO DRIVE, BUT IT STARTED SHAKING, SO HAD TO TURN OFF THE CAR, LET IT SIT FOR A FEW MINUTES AND RE-START THE CAR. IT DROVE NORMALLY AFTER RE-START, HOWEVER THIS WAS THE SECOND OCCURRENCE IN ONE WEEK AND AM NOW SCARED TO DRIVE IT LONG DISTANCES OR ON THE HIGHWAY. FORD NEEDS TO FIX THIS ISSUE BEFORE SOMEONE GETS HURT! *TR

08/10/2012
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/03/2012
Crash: No
Fire: No
Summary

I WAS DRIVING MY WIFE AND NEWBORN CHILD HOME FROM THE HOSPITAL WHEN MY CAR LOST ALL ACCELERATION. IT WAS AN UNSAFE SITUATION AND I RESPONDED BY PULLING MY VEHICLE INTO THE BREAKDOWN LANE. I SHUT OFF THE ENGINE AND STARTED THE VEHICLE AND CONTINUED TO DRIVE. THE VEHICLE LOST ACCELERATION 2 MORE TIMES ON MY WAY HOME. THE WRENCH ICON CAME ON WHEN THE INCIDENTS OCCURRED. I BELIEVE IT IS THE THROTTLE BODY. THIS IS A MAJOR SAFETY ISSUE FORD MUST ADDRESS. THERE IS NO INDICATION THAT THE VEHICLE IS ABOUT TO LOSE ALL ACCELERATION. *TR

08/09/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 07/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE BEGAN TO SHAKE WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 10/10/12 *CN

08/07/2012
Components: POWER TRAIN,ENGINE
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MOVING ALONG AT 40MPH WHEN CAR SUDDENLY JERKS AND LOSES POWER. ORANGE WRENCH LIGHT COMES ON BUT MY CAR STALLED OUT IN TRAFFIC. TURNED KEY OFF AND BACK ON-CAR STARTED AND LIGHT WAS OFF. A MINUTE DOWN THE ROAD AND CAR DID SAME THING AGAIN. THIS CONTINUES TO HAPPEN 5 DAYS LATER. VERY DANGEROUS BECAUSE CAR LOSES THROTTLE POWER COMPLETELY. I DO NOT DARE GO DOWN INTERSTATE WITH THIS PROBLEM. *TR

08/06/2012
Components: ENGINE
Incident Date: 07/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING AT VARIOUS SPEEDS. THE WRENCH WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED BUT THE TECHNICIANS WERE UNABLE TO GENERATE A FAILURE CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE 21,000.

08/06/2012
Components: SERVICE BRAKES
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

PUSHING HARD ON THE BRAKE PEDAL CAUSES IT TO GO BELOW THE GAS PEDAL LETTING MY FOOT PUSH BOTH THE GAS AND BRAKE PEDALS AT THE SAME TIME. *TR

08/06/2012
Components: POWER TRAIN
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TRANSMISSION SLIPS 4CYLINDER 6 SPEED AUTOMATIC. *TR

08/04/2012
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2012
Crash: No
Fire: No
Summary

DRIVING ON HIGHWAY THE ACCELERATOR STOPPED WORKING. PULLED THE CAR OFF THE ROAD AVOIDING ACCIDENT. TURNED CAR OFF. TURNED CAR BACK ON WORKING NORMALLY. 1 MILE LATER SAME PROBLEM OCCURRED. THIS HAPPENED 12 TIMES IN 12 MILE STRETCH. THROTTLE BODY IS BAD. THIS IS COMMON PROBLEM AND NEEDS TO BE RECALLED. *TR

08/04/2012
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

I STOPPED THE CAR TO CLOSE THE GAS FILL LID, ENGINE RUNNING, WENT TO GET BACK IN AND ALL DOORS WERE LOCKED, THEY LOCKED THEMSELVES. IT WAS OVER 90 DEGREES OUT, LUCKY I HAD MY CELL PHONE TO CALL MY WIFE TO BRING HER KEYS SO I COULD GET BACK IN. IF MY GRANDKIDS HAD BEEN THE CAR, IT COULD HAVE BEEN A SCARY PROBLEM. *TR

08/04/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

FIRST INCIDENT HAPPENED IN MAY 26 2012- WAS EXITING FREEWAY, LET OFF GAS AND CAR WENT INTO "LIMP MODE" PULLED CAR OVER AND TURNED OFF AND RESTARTED 5 MIN LATER SECOND INC. MAY 26 2012 - SAME AS ABOVE. THIRD INC. AUG 3 2012 - SITTING AT A STOP LIGHT, WHEN LIGHT TURNED GREEN HIT THE GAS THEN IT SWITCHES TO "LIMP MODE" IDLE, WE COASTED THROUGH THE LIGHT TO PARK ON SIDE OF ROAD. IT STARTED BACK UP FINE A FEW MINUTES LATER. FOURTH INC. AUG 3 2012 - DRIVING DOWN FREEWAY AT 65MPH WHEN LET OFF THE GAS CAR SWITCHED TO "LIMP MODE" AGAIN. HAD TO TURN CAR OFF THEN TURN BACK ON. FEW MINUTES LATER IT HAPPENED AGAIN AND TURNED CAR OFF AND ON AGAIN, WOULD NOT GO OUT OF "LIMP MODE" AND HAD TO DRIVE HOME IN IDLE ON SIDE OF FREEWAY. *TR

08/03/2012
Components: AIR BAGS
Incident Date: 07/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING 50 MPH WHILE THE CONTACT WAS SITTING IDLE. THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE LID TO THE PASSENGER SIDE AIR BAG COMPARTMENT EXPLODED AND BORE A HOLE THE SIZE OF A FIST THROUGH THE FRONT WINDSHIELD. THE DRIVER AND PASSENGER SUSTAINED NECK, BACK, CHEST AND RIB INJURIES FROM THE IMPACT. THE CONTACT WAS CONCERNED WITH THE MANNER IN WHICH THE AIR BAGS DEPLOYED. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGE WAS 30,000.

08/03/2012
Components: POWER TRAIN
Incident Date: 08/03/2012
Crash: No
Fire: No
Summary

WAS DRIVING AT LOW SPEED (APPROX 20 MPH) AND CAR JERKED VIOLENTLY AND WRENCH LIGHT CAME ON. RPMS WERE THEN STUCK ~1000 AND CAR WOULD NOT ACCELERATE WHEN GAS PEDAL WAS DEPRESSED. COASTED TO A STOP, SHIFTED TO PARK, AND TURNED OFF THE CAR. TRIED TO RE-START THE CAR IMMEDIATELY AND IT WOULD NOT TURN OVER. AFTER THE CAR SAT FOR APPROX 5 MIN, STARTED FINE AND DROVE FINE. DEALERSHIP COULD NOT FIND PROBLEM. ALSO EXPERIENCE A STRONG JERKING MOTION REGULARLY WHEN FIRST START CAR (IT IS COLD) WHEN SHIFTING FROM PARK INTO DRIVE/REVERSE). AND HAVE OCCASIONALLY EXPERIENCED AN ENGINE REVVING AT HIGHER SPEEDS (40 MPH). *TR

08/02/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2012
Crash: No
Fire: No
Summary

DRIVING ON FLORIDA TURNPIKE, JUST GOT ON HIGHWAY AND AT HIGH SPEED THE CHECK ENGINE LIGHT CAME ON, DIAGNOSED AS CODE P2111, THROTTLE STUCK OPEN BY DTC READER. IMMEDIATELY LOST POWER AND ABOUT GRINDED TO A HALT, HAD TO PULL OFF ROAD AND LIMP TO NEXT EXIT. VEHICLE STUCK IN IDLE UNTIL RESTARTED AND HAD NO FURTHER PROBLEMS FOR A FEW MILES BUT KEEPS COMING UP. CANNOT DRIVE CAR ON HIGHWAY FOR FEAR OF ANOTHER DANGEROUS FAILURE. FORD SAYS THROTTLE BODY IS BAD, NO WARRANTIED AFTER 36,000 MILES. *TR

08/01/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA4AR******
Summary

WAS DRIVING HOME FROM WORK AND THE WRENCH LIGHT CAME ON AND THE MOTOR CUT OFF ON ME, I WAS LUCKY BECAUSE I HAD JUST GOT OFF OF THE INTERSTATE , I MANAGED TO BE ABLE TO PULL ON THE SHOULDER OF THE ROAD SET THERE FOR A FEW MINUTES AND STARTED THE CAR. IT STARTED AND THE LIGHT WENT OFF AND WAS ABLE TO DRIVE HOME. TOOK VEHICLE TO FORD DEALER AND THEY CHECKED AND SAID THEY COULDN'T FIND ANY FAULT CODES. THEY TOLD ME IT WAS THE THROTTLE BOTTLE AND I HAD IT REPLACED, HAVEN'T DROVE IT YET TO SEE IF THAT TOOK CARE OF THE PROBLEM. I GOT ON THE INTERNET AND FOUND THAT OTHER PEOPLE WERE HAVING THE SAME PROBLEM. I THINK THIS IS A SAFETY PROBLEM AND SOME ON COULD GET INJURED OR WORST. *TR

08/01/2012
Components: POWER TRAIN
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

CAR CAME TO A CHUGGING STOP AND A WRENCH SYMBOL APPEARED ON THE CONSOLE. AFTER SHUTTING OFF THE CAR FOR A FEW MINUTES, THE CAR STARTED UP AND THE SYMBOL WAS GONE. I AM TRYING TO GET IN TOUCH WITH FORD. I HAVE FOUND OUT ON THE NET THAT THIS IS A BIG PROBLEM WITH THE FORD FUSION. THIS IS A BIG SAFETY ISSUE BECAUSE IT HAS HAPPENED TO HUNDREDS OF FUSION OWNERS. I HAVE 20 PAGES OF TESTIMONIALS ABOUT THIS PROBLEM. I THINK IT IS TIME FOR A RECALL OF THIS PROBLEM! *TR

07/31/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/29/2012
Crash: No
Fire: No
Summary

THROTTLE CONTROL IS DEFECTIVE. I HAVE READ SEVERAL COMPLAINTS ABOUT THE SAME ISSUE. THE THROTTLE CONTROL GOES BAD AND THEN THE CAR WILL ABRUPTLY LOSE POWER AND STOP IN TRAFFIC. WE WERE LUCKY THAT WE WEREN'T ON THE INTERSTATE WHEN THIS HAPPENED. IN ORDER TO MOVE YOU HAVE TO PUT THE CAR IN PARK AND SHUT IT OFF AND TURN IT BACK ON. I HAD TO HAVE MINE REPLACED YESTERDAY. THE CAR IS ONLY TWO YEARS OLD AND ONLY HAS 50,000 MILES ON IT. *TR

07/31/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT TATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

07/30/2012
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2012
Crash: No
Fire: No
Summary

ALL OF A SUDDEN THE RPM'S IMMEDIATELY DROPPED TO A ROUGH IDLE. ALL THROTTLE RESPONSE WAS LOST, I PULLED OVER ON THE HIGHWAY, WHERE THE VEHICLE WAS IN LIMP MODE WITH THE CHECK ENGINE AND WRENCH LIGHTS ILLUMINATED. THE ENGINE WAS IDLING VERY ERRATICALLY AND SHAKING, THERE WAS NO RESPONSE WHEN PRESSING THE ACCELERATOR. AFTER SHUTTING DOWN THE CAR, IT RESTARTED OK AND DROVE. IT SUDDENLY DID THE SAME THING 2 MORE TIMES BEFORE I WAS ABLE TO GET HOME. THE OBD2 CODE WAS P2111, THE DRIVE BY WIRE THROTTLE BODIES ON THESE CARS ARE FAULTY. SEEMS TO BE A COMMON PROBLEM. *TR

07/30/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

HAD NOTICED SEVERAL TIMES THAT THE VEHICLE HESITATED TO ACCELERATE AFTER PUSHING THE GAS. LATER THAT AFTERNOON, WHILE ACCELERATING FROM A STOPLIGHT, THE VEHICLE STARTED SHAKING AND LOST ALL POWER. I WAS ABLE TO GET THE VEHICLE INTO A PARKING LOT AND TURNED IT OFF. WHEN I RESTARTED, THE ENGINE SEEMED TO RUN NORMALLY BUT STILL HESITATED TO GO WHEN THE GAS WAS PRESSED. I GOT THE CAR TO A DEALERSHIP AND THEY EXPLAINED THAT THE THROTTLE BODY WAS BAD - "A COMMON THING ON THESE CARS". FORD IS REFUSING TO COVER THE REPLACEMENT UNDER WARRANTY, CLAIMING THAT THIS IS NOT PART OF THE DRIVE TRAIN - THOUGH ADMITTING THAT THE CAR WILL NOT FUNCTION WITHOUT THE PART. *TR

07/30/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I HAD THIS ISSUE WHEN I FIRST BOUGHT THE CAR. DRIVING ON THE HWY GOING 65 AND ALL OF A SUDDEN THE CAR LOST ACCELERATION AND SHOOK VIOLENTLY AND STALLED OUT. THE WRENCH LIGHT CAME ON AND THE VEHICLE WENT INTO STEALTH MODE. THIS HAPPEN AGAIN ON 07/16/2012, MY DAUGHTER WAS DRIVING THE CAR. THEN IT HAPPEN AGAIN ON 07/28/2012. I TOOK THE CAR INTO THE DEALERSHIP AND THEY DID NOT GET ANY OF THE CODES, I GUESS BECAUSE WE TURNED THE CAR OFF. AT THIS POINT, I DO NOT KNOW WHAT TO DO. *TR

07/30/2012
Components: POWER TRAIN
Incident Date: 07/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

TODAY MY 2010 FORD FUSION LOST ACCELERATION ON I35 SURROUNDED BY SEMI-TRUCKS AT 70MPH. THE WRENCH LIGHT CAME ON AND WE COULD NOT GET OUT OF THE WAY OF THE TRUCKS BEHIND US. FORTUNATELY THE TRUCKS WERE ABLE TO GO AROUND US AND THE TRAFFIC BEHIND US WAS ABOUT A COUPLE OF MILES AWAY. WE WERE IN THE MIDDLE OF THE THREE LANE HIGHWAY WITH MY 18 MONTH OLD SON IN THE BACK SEAT, SO I'M ASTONISH THAT FORD COULD BUILD SUCH A CAR AND NOT ACKNOWLEDGE THE SAFETY ISSUE. WE WERE ABLE TO COAST TO SO THE SHOULDER AND TURN THE CAR OFF. THE CAR CAME BACK ON WITH NO ISSUES INDICATED ON THE DASH. WE THEN STARTED OUR WAY DOWN I35 AND THE CAR LOST ACCELERATION AGAIN AT 70MPH. THIS TIME I WAS PREPARED AND EASILY COASTED ONTO THE SHOULDER. THE CAR WAS ROUGH IN IDLE, BUT WHEN WE TURNED IT OFF AND ON AGAIN IT WAS FINE. I MADE THE DECISION NOT TO HIT 70MPH BUT TO GO ONLY 60 UNTIL WE GOT HOME. TODAY WE WENT TO SEA WORLD AND ON THE WAY HOME WE ALMOST BECAME ANOTHER STATISTIC BECAUSE OF THE FORD COMPANY. I WILL GO TO THE FORD DEALERSHIP WHERE I BOUGHT THE FUSION FROM TO SEE HOW THEY CAN HELP. *TR

07/29/2012
Components: STEERING
Incident Date: 07/29/2012
Crash: No
Fire: No
Summary

WAS BACKING OUT OF DRIVEWAY AND GOT A WARNING LIGHT THAT SAID THE POWER STEERING NEEDED SERVICED AND THEN THE STEERING GOT HARD...IM A GROWN MAN AND IT IS SO HARD FOR ME TO DRIVE AND TURN THE WHEELS.THIS IS MY WIFE'S CAR AND IM SO THANKFUL SO WASN'T DRIVING IT WHEN THIS HAPPENED THERE'S NO WAY SHE COULD HAVE CONTROLLED IT.VERY BAD DESIGN AND A SAFETY ISSUE. *JS

07/29/2012
Components: POWER TRAIN
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

DRIVING HOME FROM WORK ON THE HIGHWAY AT APPROX. 55 MPH, MY CAR LOST ACCELERATION, THE WRENCH LIGHT CAME ON AND MY VEHICLE WENT INTO A LIMP MODE. I WAS ABLE TO EXIT THE HIGHWAY AND PULL INTO A PARKING LOT. AFTER A COUPLE OF MINUTES, I WAS ABLE TO RESTART THE CAR. IT NOW RAN AS IF NOTHING HAD HAPPENED AND THE WRENCH LIGHT WAS NO LONGER ON. I BROUGHT IT TO MY FORD DEALER AND THEY COULD NOT DIAGNOSE THE PROBLEM AS NO CODES REMAINED. IT HAPPENED AGAIN SEVERAL DAYS LATER. I CALLED FORD AND WAS INFORMED NOT TO SHUT THE VEHICLE OFF AND RESTART IT AS THIS ACTION CLEARED THE VEHICLE OF ALL DIAGNOSTIC CODES. I MADE ANOTHER APPT. WITH MY DEALER. THE VERY NEXT DAY IT HAPPENED AGAIN. THIS TIME I DID NOT SHUT THE CAR OFF, BUT LIMPED @ 5-6 MPH TO MY DEALER AND SHOWED THEM THE WRENCH LIGHT AND THE FACT THAT THE VEHICLE WAS RUNNING ROUGH AND LEFT THE VEHICLE WITH THEM. I ALSO TOLD THEM NOT TO RESTART IT UNTIL THEY READ THE CODES. AFTER RESEARCH ON THE WEB, I FOUND THAT THIS PROBLEM IS QUITE RAMPANT IN FORDS AND HAS BEEN A PROBLEM FOR SEVERAL YEARS. THE PROBLEM IS A DEFECTIVE THROTTLE BODY. MY DEALER FOUND THE CODE THAT I GAVE THEM WHEN THEY CHECKED MY CAR. I HAD TO HAVE IT FIXED AS I NEED THE CAR FOR WORK. FORD REFUSES TO ACKNOWLEDGE THE PROBLEM. ARE THEY WAITING FOR SOMEONE TO GET SERIOUSLY INJURED OR KILLED? THEY SHOULD STOP PUTTING THE ALMIGHTY DOLLAR AHEAD OF THE LIVES OF PEOPLE. *JS

07/28/2012
Components: POWER TRAIN
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

ON SEVERAL OCCASIONS THE CAR WILL NOT ACCELERATE AFTER STOPPING FOR A STOP SIGN OR LIGHT, THEN IT JERKS, MOVES FORWARD AND THE RPM'S REV UP RAPIDLY. THEN IT RESUMES NORMALLY. I AM CONCERNED MY VEHICLE HAS A FAULTY TRANSMISSION OR THE THROTTLE BODY ISSUE THAT I HAVE READ ABOUT. I HAVE ONLY 17,000 MILES ON THIS CAR AND WILL TAKE IT IN FOR SERVICE, HOPEFULLY WITH RESOLUTION. I SURE HOPE A RECALL IS ISSUED SOON SINCE THIS SEEMS TO BE A SERIOUS SAFETY ISSUE. *TR

07/28/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2012
Crash: No
Fire: No
Summary

I HAD JUST SCHEDULE TO DO MY 75K MAINTENANCE ON 7/27/12, WHICH I DID. THE DAY BEFORE I HAD DRIVEN HOME FROM WORK AND MY CAR GOES INTO LOW RPM'S, AND THE THROTTLE STOPS WORKING BUT THE CAR IS STILL ON! I IMMEDIATELY PUT ON MY HAZARDS IN RUSH HOUR TRAFFIC HOPING I CAN FIND A SHOULDER IN A CONSTRUCTION ZONE. AN 18 WHEELER NEARLY KNOCKED ME OFF A BRIDGE WHEN I WAS DRIFTING TO SAFETY AT 15MPH. I TURNED OFF THE IGNITION AS THE CAR IDLES AT 700 RPM'S. I START IT UP AGAIN AND I AM ABLE TO DRIVE. IN TWO DAYS IT HAS HAPPEN ONCE AGAIN, AND NOW MY AVERAGE MILES PER GALLON HAS GONE DOWN FROM 27.4MPG TO 19/20 MPG!!! WHERE IS THE RECALL...TOO COMMON OF AN ISSUE FOR A MOTOR TREND CAR OF THE YEAR!!! *TR

07/27/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

THE VEHICLE LOST ALL POWER AT 70 MPH AND A WRENCH LIGHT CAME ON. THIS WAS VERY, VERY DANGEROUS. I PULLED TO THE SIDE OF THE ROAD AND TURNED THE VEHICLE OFF AS IT WOULD NOT MOVE FORWARD ANYWAY. IT HAD A ROUGH RESTART, BUT THEN SEEMED TO BE BETTER THOUGH STILL RUNNING ROUGH. THE WRENCH LIGHT WENT OUT. IT TOOK IT IN FOR SERVICING AT THE DEALER WHERE THEY DIAGNOSED THE THROTTLE BODY. THIS WAS A VERY SCARY AND DANGEROUS EXPERIENCE. *TR

07/27/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

ACTUATOR CONTROL SYSTEM: THROTTLE PLATE STUCK OPEN - VEHICLE SHUT DOWN ON FREEWAY WOULD NOT START ONLY AFTER 5 MIN WAIT THEN HAPPENED AGAIN 10 MIN LATER STOPPED AGAIN WAITED 5 MORE MIN NEXT MORNING CAR STARTED FINE THEN AFTER A FEW MINS OF DRIVING STOPPED AGAIN HAVING TROUBLE STAYING ON... *TR

07/27/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

MY 2010 FORD FUSION V6 SEL SURGED, SHOOK VIOLENTLY AND STALLED OUT. A LIGHT SHAPED LIKE WRENCH APPEARED. I PULLED OVER AND LET IT REST FOR ABOUT 30 SECONDS, THEN TRIED TO START. IT STARTED UP AND I DROVE HOME. AFTER RESEARCHING ONLINE, I FOUND MANY, MANY OTHER FORD CUSTOMERS WITH MY YEAR VEHICLE WERE HAVING THE SAME PROBLEM. DEALERS WERE TELLING THEM IT'S A BAD THROTTLE BODY. *TR

07/26/2012
Components: WHEELS
Incident Date: 01/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) HOWEVER THE LUG NUT STUDS FRACTURED AFTER THE RECALL REPAIR WAS PERFORMED ON BOTH FRONT WHEELS. THE DEALER AND MANUFACTURER REFUSED TO REPLACE THE LUG NUT STUDS BECAUSE THE REMEDY WAS NOT INCLUDED IN THE RECALL DEFECT. THE CONTACT STATED THAT THE DEFECTIVE LUG NUTS CAUSED FIVE LUG NUT STUDS TO FRACTURE, WHICH WERE REPLACED BY THE DEALER AT THE OWNER'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 43,448.

07/25/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

WHILE TRAVELING ON THE EXPRESSWAY WITH THE CRUISE CONTROL ON MY ENGINE RETURNED TO IDLE SPEED AND THERE WAS NO RESPONSE FROM THE ACCELERATOR PEDAL. I HAD TO COAST TO A STOP ON THE SHOULDER, PUT THE CAR IN PARK, SHUT IT OFF, AND RESTART IT. THE NEXT DAY THIS HAPPENED AGAIN TWICE, THE CHECK ENGINE LIGHT CAME ON, I READ THE CODE AND IT WAS P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK SHUT. I DID SOME RESEARCH AND THERE ARE APPARENTLY SOME KNOWN PROBLEMS WITH THE THROTTLE BODY ASSEMBLY. MY CAR IS OUT OF WARRANTY AND THE DEALER TOLD ME THIS PART ISN'T COVERED UNDER THE EXTENDED EMISSIONS WARRANTY. I WAS LUCKY THAT THIS DIDN'T HAPPEN WHILE I WAS TURNING OR MERGING INTO TRAFFIC. *TR

07/25/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2012
Crash: No
Fire: No
Summary

I WAS DRIVING ON A BUSY HIGHWAY GOING ABOUT 70 MPH AND ALL OF A SUDDEN I HAD NO GAS PEDDLE. I HAD MY 3 YEAR OLD DAUGHTER IN THE CAR AT THE TIME. I HAD NO CLUE WHAT WAS GOING ON AND ALMOST GOT HIT FROM BEHIND BC I HAD NOT TOUCHED MY BRAKE YET. I PULLED OVER AND MY CAR DID RESTART BUT I DID NOT MAKE IT FAR BEFORE IT DID IT AGAIN. I TOOK GOT MY CAR TO THE DEALERSHIP AND THEY TOLD ME THE THROTTLE BODY NEEDED TO BE REPLACED. MY CAR HAS 40,000 MILES I GOT IT BRAND NEW OFF THE LOT AND IT'S NOT COVERED IN THE EXTENDED WARRANTY. THE DEALERSHIP ACTED LIKE IT WAS NO BIG DEAL. LET ME DRIVE OFF THE LOT. THEY ALSO WANTED 250 MORE TO REPAIR IT. LOOKING ONLINE I'M FINDING OUT THAT THIS IS HAPPENING TO SO MANY PEOPLE. FORD NEEDS TO HAVE A RECALL ON THIS PART BEFORE SOMEONE DOES IN AN ACCIDENT. I CALLED FORD MYSELF AND FILED A FORMAL COMPLAINT. PLEASE EVERYONE MUST DO THE SAME THAT IS THE ONLY WAY TO PREVENT THIS FROM HAPPENING TO SOMEONE ELSE. *TR

07/24/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

ON 7/22/2012 AT APPROXIMATELY 2000 HOURS MY FAMILY WAS TRAVELING SOUTHBOUND ON GEORGIA STATE ROUTE 3 - US HWY. 41 IN ROCKY FACE, GEORGIA WHEN OUR VEHICLE (2010 FORD FUSION AUTOMATIC TRANSMISSION) SUDDENLY WITHOUT NOTICE WENT FROM A SOLID CRUISING SPEED OF 40MPH TO AN ABRUPT HALT - NOSE OF THE CAR ACTUALLY WENT FORWARD TOWARDS THE GROUND SO ABRUPTLY THAT IT MADE CONTACT WITH THE GROUND. THE VEHICLE STALLED (STILL BARELY RUNNING) IN THE LANE OF TRAVEL AND WOULD NOT GET ANY THROTTLE ACCELERATION. MY FAMILY AND VEHICLE WAS ALMOST STRUCK BY ON COMING MOTORISTS FROM THE REAR DUE TO THE ABRUPT STOPPING AND THE VEHICLE WOULD BARELY GET ANY THROTTLE ACCELERATION. AFTER THE GEORGIA STATE PATROL TROOPER CAME TO ASSIST THE CAR WOULD NOT GO ABOVE 25 MPH WITHOUT SUDDENLY STALLING AND THE CHECK ENGINE LIGHT COMING ON ALONG WITH AN ORANGE WRENCH SYMBOL. THE VEHICLE HAD TO BE ABANDONED AT THE DALTON GEORGIA STATE PATROL POST DUE TO THIS ISSUE UNTIL FORD COULD SEND A REPRESENTATIVE TO TOW THE VEHICLE TO THE LOCAL DEALER WHERE WE PURCHASED. THE LOCAL DEALER ON 7/23/12 INFORMED US THAT THIS IS AN ON-GOING PROBLEM THAT FORD IS AWARE OF AND THAT THE "THROTTLE BODY" WOULD HAVE TO BE REPLACED. UPON FURTHER ONLINE INVESTIGATION I FOUND THAT THIS ISSUE IS WIDESPREAD AND REPORTED SINCE 2010 & HAS CAUSED VERY UNSAFE CONDITIONS FOR MOTORISTS SUCH AS IT DID WITH MY FAMILY. I AM ASKING YOU ALL TO LOOK INTO RECALLING THE "THROTTLE BODY" ON THE 2010 FORD FUSIONS TO BE REPLACED. THIS IS A PROBLEM THAT FORD IS AWARE OF AND THEY ARE BLATANTLY PASSING THE BLAME OFF ONTO THE CONSUMER AND SOMEONE (IF NOT MY OWN FAMILY) IS GOING TO GET HURT. IT IS UNSAFE FOR A LATE MODEL VEHICLE THAT HAS BEEN SERVICED AS REQUIRED BY THE MANUFACTURE EVERY 3-5 MONTHS TO HAVE THESE ABRUPT ISSUES AND BREAK MY FAMILY DOWN IN THE ROADWAY OF TRAVEL ON A MAJOR US HIGHWAY. NHTSA PLEASE HAVE FORD CORRECT BEFORE SOMEONE GETS INJURED!! *TR

07/24/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

WAS DRIVING ON AT 65MPH ON A STATE HIGHWAY AND PASSING ANOTHER VEHICLE WHEN MY VEHICLE SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE ENGINE DROPPED TO 750 RPM AND WOULDN'T DO ANYTHING IN RESPONSE TO MY ATTEMPTS TO ACCELERATE. THE VEHICLE SLOWED QUITE RAPIDLY BECAUSE OF THIS PROBLEM AND I HAD TO TAKE EVASIVE ACTION TO AVOID A CRASH. THERE WAS NO WARNING PRIOR TO IT HAPPENING AND NO SOUNDS ASSOCIATED WITH THE INCIDENT. IF MY WIFE HAD BEEN DRIVING I KNOW THERE WOULD HAVE BEEN AN ACCIDENT. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, THE VEHICLE DROVE PROPERLY. WHEN I RETURNED HOME, I CHECKED FOR ANY CODES AND FOUND THERE WERE NONE. TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS TOLD "IT IS PROBABLY THE THROTTLE BODY CONTROL; WE KNOW THERE HAVE BEEN MANY INCIDENTS LIKE THIS". THIS WAS REPORTED YESTERDAY IN ANOTHER INCIDENT BUT NOT WITH "SPEED CONTROL" AS THE AFFECTED PART. I DID NOT KNOW IT WAS AN OPTION AT THAT TIME. *TR

07/23/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

THERE IS A SERIOUS PROBLEM WITH THIS CAR IN THAT IT WILL COMPLETELY SHUT DOWN WHILE TRAVELING AT ANY SPEED WHETHER 15 MPH OR 70 MPH, WITH NO WARNING. THIS COULD CAUSE SERIOUS HARM ESPECIALLY TRAVELING ON THE INTERSTATE WHERE YOU CAN BE HIT FROM BEHIND AT A HIGH RATE OF SPEED. THE CAR WILL RESTART AFTER A FEW MINUTES, BUT WHEN DOING SO WILL CANCEL THE ENGINE SERVICE CODE P2111 SO THAT THE DEALER CANNOT ID THE PROBLEM. IF YOU EXPERIENCE THIS PROBLEM, MAKE THEM KEEP DRIVING IT UNTIL IT HAPPENS TO THE SERVICE PERSON. ISSUE IS DEFECTIVE THROTTLE BODY -POTENTIOMETER. THE COMPUTER CAN'T TELL HOW MUCH THE THROTTLE IS OPEN SO IT SHUT DOWN. MY TEENAGER WAS DRIVING THIS CAR AND WAS ALMOST RE-ENDED TWICE. VERY DANGEROUS PROBLEM. CAR SHOULD BE RECALLED FOR THIS ISSUE!!!!! *TR

07/23/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

DRIVING UP TO A RED LIGHT THAT HAD JUST TURNED GREEN, THE WRENCH LIGHT CAME ON IN MY 2010 FORD FUSION, IT BEGAN TO JERK, I LOST ALL ACCELERATION, AND MY GAS PEDAL WOULD NOT RESPOND. I WAS ABLE TO LIMP THE CAR INTO A PARKING LOT WHERE I TURNED THE CAR OFF. I WAITED A MINUTE OR SO AND RECRANKED IT. IT SHOOK/SPUTTERED A LITTLE BIT, BUT EVENTUALLY CRANKED AND THE WRENCH LIGHT WAS OFF. CONTINUED DRIVING AND IT HAPPENED AGAIN A COUPLE MILES DOWN THE ROAD AT AROUND 50 MPH. AGAIN I WAS ABLE TO LIMP INTO A PARKING LOT, KILL THE CAR, AND RECRANK AS BEFORE. TOOK CAR TO DEALER THE NEXT DAY. THEY COULDN'T GET AN ERROR CODE READING OR REPLICATE THE PROBLEM. WAS TOLD TO COME BACK WITH WRENCH LIGHT ON (WHICH IS IMPOSSIBLE BECAUSE THE CAR WON'T GO WHEN THE LIGHT IS ON). I'VE HAD THIS PROBLEM OCCUR 3 MORE TIMES, HAVE FILED A COMPLAINT WITH FORD, AND MY VEHICLE IS CURRENTLY AT THE DEALERSHIP AS THEY TRY TO DIAGNOSE THE PROBLEM AGAIN. I'VE READ A RIDICULOUS NUMBER OF COMPLAINTS ABOUT THIS ISSUE ONLINE FROM OTHER 2010 FORD FUSION OWNERS. THE PROBLEM IS A BAD THROTTLE BODY, AND IT IS GOING TO GET SOMEONE KILLED. I'VE BEEN DRIVING CAUTIOUSLY SINCE IT FIRST OCCURRED BECAUSE I KNOW I CAN'T RELY ON THE GAS PEDAL TO ALWAYS RESPOND, BUT FOR SOMEONE TO WHOM IT HAPPENS THE FIRST TIME WHO ATTEMPTS TO CROSS TRAFFIC AND THEN FINDS HIMSELF A SITTING DUCK IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC, IT IS GOING TO SPELL TRAGEDY. PLEASE HOLD FORD RESPONSIBLE! *TR

07/23/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

DRIVING AT 65MPH IN TRAFFIC ON A STATE HIGHWAY WHEN THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR. VEHICLE WENT TO APPROXIMATELY 750 RPM AND THERE WAS NO SPEED CONTROL. THIS FAILURE OCCURRED WITHOUT ANY WARNING AS I WAS PASSING ANOTHER CAR AND REQUIRED ME TO TAKE EVASIVE ACTION TO AVOID COLLISION. DEALERSHIP SAYS IT WAS THROTTLE BODY CONTROL UNIT AND THAT THERE ARE "KNOWN PROBLEMS". *TR

07/20/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,TRACTION CONTROL SYSTEM
Incident Date: 07/16/2012
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR CUTS OFF. I MERGE TO THE SIDE OF THE ROAD AND AFTER A FEW MINUTES IT RESTARTS. I PUT IT IN DRIVE AND CONTINUE DRIVING. THE NEXT MORNING IT DOES THE SAME THING. WHEN IT LOOSES POWER THE WRENCH LIGHT, CHECK ENGINE LIGHT, AND TRACTION CONTROL LIGHTS COME ON AND IT SAYS SERVICE ADVANCETRAC IN THE SERVICE BAR ON THE DASH PANEL. I HAVE TAKEN IT TO FORD SEVERAL TIMES AND THERE ARE NO CODES STORED FOR THEM TO GO BY. THEY MADE ME A NEW KEY AND STATED THEY THOUGHT IT WAS MY KEY GOING BAD. I AM SURE THAT IT IS SOMETHING MORE AS IT HAS DONE IT AGAIN EVEN WITH THE NEW KEY. THERE IS DEFINITELY SOMETHING GOING ON WITH THE THROTTLE BODIES ON THESE CARS. IT IS VERY SCARY AND UNSAFE WHEN THE CAR LOSES POWER IN RUSH HOUR TRAFFIC. I HAVE 3 CHILDREN THAT I TRANSPORT IN THIS CAR EVERYDAY. I HONESTLY HOPE FORD INVESTIGATES THIS AND FIXES THE PROBLEM. I ALSO HAD THE PROBLEM WITH THE LUG NUTS AND WHEEL STUDS SNAPPING OFF. THERE IS A RECALL FOR THAT BUT I WAS TOLD MY CAR DID NOT FALL UNDER THAT RECALL EVEN THOUGH IT WAS HAVING THE SAME ISSUES? THIS IS THE FIRST FORD I HAVE EVER OWNED AND I WILL NEVER BUY ANOTHER ONE. NOT JUST THE QUALITY OF THE VEHICLE, BUT THE TECH'S AT THE SHOPS DON'T KNOW ANYTHING, AND FORD DOES NOT STAND BEHIND THEIR PRODUCTS!! *TR

07/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE THROTTLE FAILED. THE TACHOMETER DISPLAYED 2,000 RPMS HOWEVER THE VEHICLE WAS NOT RESPONSIVE TO ACCELERATION ATTEMPTS. THE CONTACT PARKED THE VEHICLE AND LATER, THE FAILURE WAS CORRECTED HOWEVER THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 60,506. THE FAILURE MILEAGE WAS 59,000.

07/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/14/2012
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH AND ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED RAPIDLY AS THE CONTACT SLIGHTLY DEPRESSED THE ACCELERATOR PEDAL. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT CRASHED INTO A CONCRETE PILLAR. THE CONTACT SUSTAINED BRUISING TO THE SHOULDER AND BREAST PLATE FROM THE SEAT BELT. THE VEHICLE SUSTAINED DAMAGE TO THE BUMPER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WAS LOOSE BUT DID NOT MENTION IF THE CRASH WAS RELATED TO THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

07/20/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

WITH NO WARNING OR OTHER SIGNS, THE CAR STALLED OUT. DRIVING ON A FLAT /STRAIGHT ROAD. PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE CAR WITHOUT ISSUE. 3HRS LATER THE SAME ISSUE. TWO DAYS AFTER THAT MY WIFE EXPERIENCED THE SAME ISSUE. CHECKING ON THE INTERNET, THIS SEEMS TO BE A RE-OCCURRING THEME FOR THE ELECTRONIC THROTTLE BODIES OF THE FORD FUSION. *TR

07/19/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THE VEHICLE WENT INTO LIMITED POWER MODE (LIMP MODE) WHILE DRIVING ON THE HIGHWAY AT FAST SPEEDS AND LOW SPEEDS. THE VEHICLE REFUSED TO ACCELERATE AND ALMOST CAUSE A FATAL ACCIDENT. I SUSPECT THAT A FAULTY THROTTLE BODY IS THE PROBLEM. *TR

07/18/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

WAS DRIVING OUT OF A PARKING LOT CAR SUDDENLY STALLED WHEN ACCELERATING. HAD TO PARK AND RESTART CAR TO REENGAGE ENGINE. WRENCH AND ENGINE LIGHTS CAME ON. CAR STALLED OUT THREE MORE TIMES GOING AROUND THE BLOCK. DIAG CODE WAS P0455. DEALER INITIALLY REPLACED PURGE VALVE. ON WAY HOME FROM DEALERSHIP REPAIR, ENGINE CUT OUT GOING 70 ON HIGHWAY. RETURNED CAR TO DEALER. DIAG CODE WAS P2112. DEALER REPLACED THROTTLE BODY. CAR SEEMS TO BE RUNNING NORMALLY NOW. THIS WAS A SCARY PROBLEM AND A HUGE POSSIBLE SAFETY HAZARD WHEN THE VEHICLE CUTS OUT UNEXPECTEDLY AT RANDOM TIMES. *TR

07/17/2012
Components: POWER TRAIN
Incident Date: 10/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

CAR SHIFTS EXTREMELY HARD INTO REVERSE--FEELS LIKE TRANSMISSION IS GOING TO DROP OUT OF THE CAR. DOES NOT ACCELERATE PROPERLY; FEELS LIKE ACCELERATING IN A HIGHER GEAR WHEN STARTING OFF. DOES NOT SEEM TO SHIFT GEARS WHEN DRIVING. SHIFTS HARD WHEN CHANGING FROM REVERSE TO DRIVE. ALSO FEELS LIKE TRANSMISSION DROPS RANDOMLY WHEN DRIVING AT HIGH AND LOW SPEEDS. CAR HAS BEEN INTO THE DEALER ON 4 SEPARATE OCCASIONS OVER 9 MONTHS AND PROBLEM STILL ISN'T FIXED. *TR

07/17/2012
Components: POWER TRAIN
Incident Date: 07/03/2012
Crash: No
Fire: No
Summary

DRIVING WITH THE FLOW OF TRAFFIC ON A BUSY ROAD, GOING ABOUT 55 ALL OF SUDDEN I LOSE POWER AND THE WRENCH LIGHT COMES ON. I WAS IN THE FAST LANE, AND WAS VERY LUCKY TO BE ABLE TO GET OVER TO THE SLOW LANE, AND EVENTUALLY THE SHOULDER AND COME TO A STOP. WHEN I FINALLY STOPPED, THE CAR STARTED SHAKING OR HESITATING. I TURNED THE CAR OFF AND SAT FOR A FEW MINUTES. I THEN TURNED THE CAR BACK ON AND EVERYTHING WAS FINE. THE WRENCH LIGHT WAS GONE AND THE CAR RAN FINE. THIS HAS HAPPENED 3 TIMES AND I HAVE BEEN VERY LUCKY THAT IT HAS NOT CAUSED A SERIOUS ACCIDENT. I AM GOING TO TAKE THE CAR TO THE DEALERSHIP ON THURSDAY, BUT SEEING THAT SO MANY OTHER NUMEROUS PEOPLE HAVE HAD THE SAME PROBLEM AND FORD JUST SAYS THAT THERE IS NO PROBLEM, IT WILL PROBABLY BE A WASTE OF TIME. IT WILL MOST LIKELY TAKE A SERIOUS CRASH OR DEATH BEFORE FORD WILL FIGURE OUT WHAT'S REALLY GOING ON WITH THESE CARS. SAD, BUT TRUE. *TR

07/17/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2012
Crash: No
Fire: No
Summary

I ACCELERATED AWAY FROM A STOP LIGHT AND AS I SHIFTED FROM 2ND TO 3RD GEAR THE CAR JERKED AND I HAD NO POWER AT ALL THE ENGINE WAS STILL RUNNING, BUT WHEN I PUT MY FOOT INTO THE ACCELERATOR NOTHING HAPPENED. ALSO A WRENCH WAS DISPLAYED IN THE WARNING LIGHT AREA OF THE DASH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. WHEN I RESTARTED IT ABOUT 15 SECONDS LATER THE WRENCH WAS GONE AND THE CAR SEEMED FINE. I AM REPORTING THIS BECAUSE I SEE THAT IT IS HAPPENING TO A LARGE NUMBER OF 2010 FUSION OWNERS WITH SIMILAR MILEAGE AND IT CAN BE A REAL SAFETY ISSUE WHEN YOUR CAR DIES IN TRAFFIC! *TR

07/17/2012
Components: POWER TRAIN,ENGINE
Incident Date: 06/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

I WAS TRAVELING AT 60MPH IN MORNING RUSH HOUR TRAFFIC WHEN THE 2010 FORD FUSION LOST ACCELERATION. THEN THE CAR STARTED TO CHUG SO I PULLED OFF ONTO THE SHOULDER BEFORE THE EXIT. IT WAS NOT A FULL SHOULDER AS THE CAR WAS STILL OCCUPYING HALF OF A LANE. A TEN-WHEELER TRUCK WAS RIGHT BEHIND ME AND FORTUNATELY WAS ABLE TO STOP.THE CAR HAD TO BE TOWED TO THE DEALERSHIP AND THE THROTTLE BODY HAD TO BE REPLACED. THIS CAR IS A SAFETY HAZARD. *TR

07/16/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGA9AR******
Summary

I WAS TRAVELING ON THE FREEWAY AT 65 MPH. I HEARD A THUMP, THE WRENCH LITE CAME ON AND THEN I LOST ACCELERATION POWER. I HAD TO COAST OFF THE FREEWAY AND COME TO A STOP. I STILL HAD STEERING AND BRAKES BUT NO POWER. I HAD CAR TOWED TO THE FORD DEALER WHO REPLACED THE THROTTLE BODY ASSEMBLY. I HAVE READ SO MANY OF THESE REPORTS AND I FEEL, LIKE THE OTHERS, THAT IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS HURT OR KILLED! FORD NEEDS TO GET ON THE BALL AND MAKE THIS A RECALL. *TR

07/16/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I WAS DRIVING ON A MAIN STREET AT 40 MPH WHEN MY FUSION SUDDENLY LOST POWER. I WAS ABLE TO PULL OVER IN A LEFT TURN LANE. BOTH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO RESTART THE CAR AND TOOK BACK STREETS AT A REDUCED SPEED IN ORDER TO COMPLETE THE REMAINING 3 MILES TO MY HOME. I WAS ABLE TO DRIVE THE CAR TO THE NEAREST FORD DEALERSHIP THE NEXT MORNING. APPARENTLY, THE PROBLEM IS A DEFECTIVE THROTTLE CONTROL. IT WAS REPLACED FOR A PRICE SLIGHTLY LESS THAN $500. THE REPLACEMENT COMES WITH A 12 MONTH, 12,000 MILE WARRANTY. CONTACTED FORD CUSTOMER SERVICE TO VENT MY FRUSTRATION ON THIS EXPENSIVE MAINTENANCE ITEM. RESPONSE FROM FORD WAS VERY DISAPPOINTING. MY CLAIM WAS DENIED SINCE MY CAR IS LESS THAN 4,000 MILES OUT OF WARRANTY. I WAS FORTUNATE THAT THIS EVENT DID NOT OCCUR ON A HIGHWAY AND I WAS CLOSE TO MY HOME. SEARCHING THE INTERNET SHOWED THAT THIS IS A COMMON FAILURE WITH FORD FUSIONS. THIS IS THE FIRST FORD I HAVE PURCHASED AND WILL BE THE LAST FORD I WILL PURCHASE. IT SEEMS SHORTSIGHTED ON THE PART OF FORD TO IGNORE THE VALUE OF QUALITY AND CUSTOMER SATISFACTION. I HAVE HAD MY FUSION IN EVERY THREE MONTHS FOR ROUTINE MAINTENANCE, BUT I SEE NO POINT IN CONTINUING TO PAY A PREMIUM FOR SERVICE AT A DEALERSHIP WHEN I KNOW THAT FORD WILL NOT STAND BEHIND THEIR VEHICLES. *TR

07/15/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

ON MULTIPLE OCCASIONS THE CAR WILL JUST LOSE ALL THROTTLE RESPONSE, THE CAR IS STILL RUNNING, BUT WILL NOT ACCELERATE. I HAVE TO FIND SOME PLACE TO PULL OVER AND SHUT THE CAR OFF. THEN RESTART THE ENGINE AND THEN IT WILL RUN GOOD. THE ISSUE HAPPENS SOMETIMES UP SIX TIMES IN ONE DAY, AND THEN YOU CAN GO A WEEK WITHOUT AN ISSUE. I HAVE SEEN THIS ISSUE WITH SPEEDS AS LOW AS 20 MPH ALL THE WAY UP TO 70 MPH. FROM WHAT I HAVE READ ONLINE IT WOULD APPEAR TO POSSIBLY BE DUE TO A DEFECTIVE THROTTLE BODY. APPARENTLY THIS THROTTLE BODY USES A SERVO TO OPEN AND CLOSE THE BUTTERFLY THAT ALLOWS AIR INTO THE INTAKE MANIFOLD. I FEEL THIS COULD BE A VERY DANGEROUS PROBLEM ESPECIALLY IF YOU ARE DRIVING AND IT LOSES THE ABILITY TO ACCELERATE AND YOU CAN NOT FIND A SAFE PLACE TO PULL OVER TO RESTART THE CAR. *TR

07/15/2012
Components: POWER TRAIN
Incident Date: 06/18/2012
Crash: No
Fire: No
Summary

I WAS MERGING INTO TRAFFIC ONTO A MAJOR INTERSTATE ON MY WAY TO WORK AT APPROXIMATELY 55 TO 60 MPH AND MY 2010 FORD FUSION LOST ALL POWER. I WAS ABLE TO GET THE CAR OFF TO THE SIDE OF THE INTERSTATE. I CUT THE MOTOR OFF. I STARTED THE ENGINE BACK AND PROCEEDED TO WORK. DID NOT CONTACT THE DEALERSHIP ON THE FIRST INCIDENT. TWO DAYS LATER I WAS COMING HOME AND HAD JUST CROSSED OVER A TWO LANE HIGHWAY TO GET TO THE ROAD I LIVE ON AND HAD THE SAME ISSUE, THE CAR LOST ALL POWER AND THERE WAS A JERKING IN THE TRANSMISSION. I WAS ABLE TO GET THE CAR OFF THE ROAD AGAIN, FROM PREVIOUS EXPERIENCE I TURNED THE CAR OFF AND LET IT SET FOR A COUPLE OF MINUTES AND RESTARTED THE CAR. WE THEN CALLED THE DEALERSHIP AND WERE ADVISED TO BRING THE CAR IN. THEY HAD THE CAR FOR 2 DAYS AND THEY SAID THEY COULD NOT GET A CODE AND THEY REPROGRAMMED THE COMPUTER. WE DROVE THE CAR FOR 3 DAYS AND WHILE TRAVELING ON THE INTERSTATE AGAIN AT APPROX. 70 MPH IN THE FAST LANE WITH A TRACTOR AND TRAILER BEHIND ME THE CAR PROCEEDED AGAIN TO LOSE POWER. THE TRACTOR AND TRAILER HAD TO APPLY HIS BRAKES TO KEEP FROM HITTING ME IN THE BACK. I FINALLY WAS ABLE TO GET THE CAR OFF INTO THE CENTER MEDIAN. AGAIN WE CUT THE MOTOR OFF AND STARTED IT AGAIN AND WAS ABLE TO MAKE IT HOME. WE CALLED THE DEALERSHIP THE NEXT DAY AND WERE ADVISED TO BRING IT IN AGAIN. THEY HAD THE CAR FOR 2 WEEKS. THEY FINALLY CALLED US AND SAID THEY THOUGHT IT WAS THE THROTTLE BODY. WE CALLED FORD MOTOR COMPANY AND NATURALLY THEY TOLD US THERE WAS NO RECALL AND THEY COULD NOT HELP US WITH THE COST OF THE THROTTLE BODY. WHAT IS IT GOING TO TAKE FOR FORD TO DO A RECALL?? DEATH!! I HAVE READ APPROXIMATELY 70 COMPLAINTS ON THE SAME ISSUE ON THE 2010 FUSIONS. I HAVE GRANDCHILDREN THAT FREQUENTLY RIDE WITH ME, DOES FORD NOT CARE ABOUT THE LIVES THAT COULD BE TAKEN DUE TO THIS ISSUE OR ARE THEY MAKING SO MUCH MONEY ON THIS THAT THEY DON'T CARE. *TR

07/14/2012
Components: ENGINE
Incident Date: 07/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

2010 FORD FUSION/JUST BOUGHT IT IN FEBRUARY 2012. THIS IS THE FIRST PROBLEM I HAVE HAD. I WAS GOING TO WORK ON I-40 AND WAS SETTING THE CRUISE AT APPROX. 60-62 MPH AND ALL THE SUDDEN IT JERKED A LITTLE AND STALLED/WHEN I DEPRESSED THE GAS IT DIDN'T DO ANYTHING. THE SPEED KEPT DROPPING....I HAD TO CROSS OVER THREE VERY BUSY LANES OF EARLY MORNING COMMUTER TRAFFIC AND WAS SCARED SOMEONE WOULD HIT ME BEFORE I COULD MAKE IT TO THE SIDE OF THE ROAD. I HAD TO CUT THE CAR OFF AND RE START. DROVE OFF TO WORK WITH NO PROBLEMS THAT DAY. AFTER RESEARCHING ON THE INTERNET I SEE WHERE NUMEROUS PEOPLE HAVE HAD THIS SAME PROBLEM WITH THE FORD FUSION AND HAVE FEARED FOR THEIR SAFETY DRIVING THE VEHICLE. MECHANICS HAVE SAID IT IS THE THROTTLE BODY AND THAT FORD HAS HAD TO REPLACE NUMEROUS OF THESE. IF THIS IS A KNOWN PROBLEM THERE SHOULD BE A RECALL BEFORE SOMEONE IS SERIOUSLY HURT IF NOT KILLED. THANK YOU! *TR

07/13/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2012
Crash: No
Fire: No
Summary

ON JUNE 19, 2012, DRIVING AT APPROXIMATELY 40 MPH, THE CAR DOES NOT RESPOND TO PRESSING GAS PEDAL, AND IT SLOWS TO A STOP; EVERYTHING ELSE SEEMS TO CONTINUE TO WORK FINE. TURNED CAR OFF, THEN RESTARTED IT WITH NO ISSUES. ON JULY 7, 2012, AGAIN DRIVING AT ABOUT 40-45 MPH, THE CAR STARTS TO JERK, THE GAS PEDAL DOESN'T WORK, AND THE CAR STARTS TO SLOW, WHILE JERKING, AND A WRENCH/TOOL SYMBOL APPEARS ON THE DASHBOARD. I PULLED OVER, TURNED THE CAR OFF, THEN TURNED IT BACK ON. I MADE IT ABOUT 1 MILE (CLOSE TO HOME) AND THE CAR LOSES POWER IN THE SAME MANNER, JERKING AND SLOWING, GAS PEDAL DOESN'T WORK, AND THE WRENCH LIGHT AND THE ENGINE LIGHT BOTH COME ON. I WAS ABLE TO ROLL DOWN THE ROAD INTO MY DRIVEWAY. FINAL INCIDENT WITH THE SAME ISSUES OCCURRED ON JULY 9, 2012. I CALLED FORD (CAR WAS STILL UNDER WARRANTY), AND THEY SAID IT WAS THE THROTTLE BODY, AND THE THROTTLE BODY WAS REPLACED. *TR

07/13/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I WILL NEVER BUY A FORD VEHICLE AGAIN. MY 2010 FUSION IS CURRENTLY IN THE SHOP. IT HAS BEEN HESITATING LIKE THERE WAS WATER IN THE GAS. WE RULED THAT OUT. WE CHECKED TRANSMISSION FLUID, IT WAS A LITTLE LOW SO WE ADDED SOME. A LITTLE BETTER BUT DID NOT FIX IT. WE WERE TRAVELING ON A MAJOR INTERSTATE WHEN WE HAD TO COAST TO THE SHOULDER WHEN IT WOULD NOT PULL ANYMORE. CHECK ENGINE LIGHT CAME ON. AFTER SITTING IDLE IT FINALLY LEVELED OUT AND LIGHT WENT OFF BUT STILL WAS HESITATING. THE LIGHT CONTINUED TO GO OFF AND ON THE REMAINDER OF THE DRIVE. WHEN WE REACHED OUR DESTINATION WE LOCATED A FORD DEALERSHIP. THEY KEPT OUR CAR FOR A COUPLE OF HOURS AND CALLED US AND SAID IT REPORTED A MISFIRE CODE BUT THAT WAS ALL AND THAT WE NEEDED TO CHANGE THE SPARK PLUGS. SO WE PICKED OUR CAR UP AND DROVE IT BACK HOME TO OUR REGULAR DEALERSHIP. OUR DEALERSHIP KEPT IT FOR 1 DAY AND SAID THE SAME THING, MISFIRE CODE AND TO CHANGE THE SPARK PLUGS AND SWAP THE COILS AROUND. SO WE DID. DIDN'T FIX IT. BROUGHT IT BACK TO OUR DEALERSHIP WHERE THEY KEPT IT FOR EXACTLY 2 WEEKS WITH NO RESULTS. SAID THEY COULD NOT GET IT TO DO ANYTHING FOR THEM AND IF IT STARTED BACK TO BRING IT BACK. 2 HOURS LATER WE WERE BACK AT THE DEALERSHIP. THAT WAS 3 DAYS AGO AND STILL NO EXPLANATION. THEY ARE STUMPED!!! SO WHERE DOES THAT LEAVE ME? WITH A $400.00 NOTE ON A CAR THAT IS IN THE SHOP. FORD NEEDS TO ACCEPT SOME RESPONSIBILITY. IT'S NO COINCIDENCE EVERYONE IS HAVING PRETTY MUCH THE SAME ISSUES. *TR

07/12/2012
Components: POWER TRAIN,ENGINE
Incident Date: 05/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

WHILE DRIVING THE CAR STALLED OUT, WENT INTO SAFE MODE, AND HAD TO COAST OFF THE ROAD. HAPPENED SEVERAL MORE TIMES AND TOOK THE CAR TO THE REPAIR SHOP. MECHANIC DIAGNOSED A FAULTY THROTTLE BODY ASSEMBLY AND ATTEMPTED TO CLEAN IT. AFTERWARDS THE CAR STALLED AGAIN AND THE MECHANIC REPLACED THE THROTTLE BODY. JUST PURCHASED A USED MERCURY MILAN WITH 31,600 MILES ON AND HAD THE EXACT SAME PROBLEM OCCUR. FORD EVIDENTLY HAS AN ISSUE WITH THROTTLE BODY ASSEMBLIES ON THESE MODEL OF CARS THAT CAN CAUSE ACCIDENTS. *TR

07/11/2012
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJA5AR******
Summary

I AND MY CHILDREN WERE TRAVELING DOWN THE HIGHWAY AT 60 MPH AND I ALL OF A SUDDEN I COULD NOT GIVE THE CAR ANY GAS. THE MOTOR WAS STILL RUNNING BUT I HAD NO CONTROL OVER THE GAS. SO I COASTED UNTIL I COULD PULL OVER. AS I SLOWED DOWN, THE CAR SHUTTERED. I TURNED THE CAR OFF AND RESTARTED IT. IT RAN FINE FOR AWHILE. THEN IT HAPPENED AGAIN AND AGAIN (AS I WAS ENTERING AN INTERSECTION, TURNING ONTO A MAJOR HIGHWAY, AND ROUNDING A CURVE) UNTIL IT WAS HAPPENING 3-4 TIMES IN A TRIP. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND THEY CLEANED THE THROTTLE BODY. IT RAN OK FOR ABOUT 2 WEEKS AND THEN BECAME WORSE THAN IT WAS BEFORE. I TOOK IT BACK TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. SO NOW TIME WILL TELL. I WAS/AM CONCERNED ABOUT THE FACT I MIGHT NOT HAVE BEEN SO LUCKY TO BE ABLE TO GET OFF OF THE ROAD AND COULD HAVE BEEN IN AN ACCIDENT. I HAVE SEEN THAT THIS IS A COMMON OCCURRENCE IN THE 2010 FORD FUSION. I HAVE CONTACTED FORD MOTOR COMPANY AS WELL TO NO AVAIL. *TR

07/10/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING 40 MPH, SHE ATTEMPTED TO ACCELERATE AND THE VEHICLE DID NOT RESPOND. THE WRENCH MAINTENANCE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE BEGAN STALLING AND SHAKING, EVEN AS THE CONTACT SHIFTED INTO PARK GEAR. THE CONTACT APPLIED THE EMERGENCY BRAKE, TURNED OFF VEHICLE AND RESTARTED IT. AFTER THE VEHICLE WAS RESTARTED, THE MAINTENANCE WARNING LIGHT WAS NO LONGER ILLUMINATED. THE FAILURE WAS RESOLVED MOMENTARILY. THE CONTACT CONTINUED DRIVING AND THE FAILURE RECURRED EVERY FIVE MILES. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE THE VEHICLE WAS INSPECTED AND THE FAILURE WAS FOUND IN THE THROTTLE BODY. THE AIR FILTER WAS DEFECTIVE AND A BURNED SPARK PLUG WAS FOUND. THE APPROXIMATE CURRENT AND FAILURE MILEAGE WAS 54,000.

07/10/2012
Components: ENGINE
Incident Date: 07/09/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED ABNORMALLY BEFORE STALLING. THE CHECK ENGINE AND WRENCH WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL DURING THE FAILURE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AS THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO A DEALER BUT THE VEHICLE WAS NOT REPAIRED. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 89,000. THE VIN WAS UNAVAILABLE.

07/09/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE CRUISING BETWEEN 65 - 70 MPH, VEHICLE STUTTERED, THEN "THROTTLE CONTROL/TRANSMISSION' WARNING LIGHT ILLUMINATED, AND VEHICLE LOST POWER. ACCELERATOR PEDAL COMPLETELY UNRESPONSIVE AND ENGINE BECOMES ERRATIC, BUT POWER STEERING AND OTHER ELECTRICAL COMPONENTS UNAFFECTED. ABLE TO COAST TO SIDE OF ROAD, WHERE ENGINE CONTINUES TO SPUTTER, BUT DOES NOT STALL. CHANGING TRANSMISSION POSITION HAS NO EFFECT. TURNING VEHICLE OFF AND THEN BACK ON APPEARS TO RECTIFY THE CONDITION. TWO IDENTICAL OCCURRENCES, BUT FIRST TIME (06/15/12) WITH CRUISE CONTROL ON, SECOND TIME (07/06/12) WITH CRUISE CONTROL OFF. DEALERSHIP UNABLE TO FIND SOURCE OF PROBLEM. *TR

07/09/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 48,000.

07/08/2012
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2012
Crash: No
Fire: No
Summary

TODAY I WAS AT A RED LIGHT WHEN MY CAR DECIDED TO ACT UP. THE LIGHT HAD JUST TURNED GREEN AND I HAD STARTED TO DRIVE WHEN ALL OF THE SUDDEN MY CAR LOST POWER. IT STRUGGLED THEN JUST STALLED RIGHT IN THE MIDDLE OF TRAFFIC. I LOOKED AT THE DASH AND I NOTICED THE WRENCH LIGHT CAME ON. WHILE I WAS TRYING NOT TO DIE IN TRAFFIC I PUT MY CAR INTO NEUTRAL WHERE I TURNED THE KEY TO THE OFF POSITION THEN BACK TO THE ON POSITION. LUCKILY MY CAR CAME BACK ON BUT IT WAS STILL STRUGGLING. I MANAGED TO GET THE CAR TO A NEARBY PARKING LOT WHERE TURNED IT OFF AGAIN. I GAVE IT A FEW MINUTES TO RECOVER THEN TURNED IT BACK ON AGAIN. EVERYTHING NOW APPEARED TO WORKING NORMAL. I OPENED THE HOOD TO MAKE SURE EVERYTHING SEAMED OKAY (NOTHING BURNING, SMOKING, OR ANYTHING ELSE OUT OF THE ORDINARY), EVERYTHING CHECKED OUT OKAY. ALSO I WOULD LIKE TO MENTION THAT MY TRANSMISSION SOMETIMES FAILS TO GO INTO GEAR THEN ALL THE SUDDEN IT GOES INTO GEAR AND JERKS REALLY HARD. ADDITIONALLY MY LOWER GEARS WILL SHIFT VERY HARD. WHEN IT SHIFTS IT ACTS AS IF SOMEONE HAD PUSHED IN THE CLUTCH FOR TO LONG THEN IT GOES INTO GEAR. *TR

07/07/2012
Components: ENGINE
Incident Date: 07/02/2012
Crash: No
Fire: No
Summary

I WAS TRAVELING UPHILL ON A RURAL ROAD WHEN MY CAR STARTED SHAKING AND WOULD NOT ACCELERATE. THE WRENCH LIGHT CAME ON FOLLOWED BY THE ENGINE LIGHT. I PULLED OFF THE ROAD AS FAR AS I COULD TURNED THE CAR OFF AND BACK ON IT WENT A LITTLE FURTHER AND STARTED SHAKING AGAIN. I WAS ON A BLIND CURVE ON A ROAD THAT IS NARROW AND TRAVELED FASTER THAN IT SHOULD BE FORTUNATELY I WAS ABLE TO COAX THE CAR TO AN AREA WHERE THE ROAD OPENS UP A LITTLE. I HAD TO LEAVE THE CAR OVERNIGHT AND SOMEONE CHOSE TO VANDALIZE IT. I HAD IT TOWED TO THE DEALER WHO WAS A LITTLE RUDE WHEN I TALKED TO THEM. THE DEALER SAID IT WAS THE ELECTRONIC THROTTLE BODY AND IT IS NOT SOMETHING COVERED BY FORD. SO NOW I HAVE TO PAY FOR THIS PART AND LABOR COST AND MY DEDUCTIBLE FOR THE VANDALIZATION. WITH SO MANY OTHER COMPLAINTS POSTED HERE I DON'T UNDERSTAND WHY NOTHING IS BEING DONE. *TR

07/04/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/20/2012
Crash: No
Fire: No
Summary

ON TAKE OFF IN HEAVY TRAFFIC THE TRANSMISSION SLIPPED AND JERKED HARD. I WAS FRIGHTENED AND PULLED OVER FOR ABOUT 20 MINUTES TO CALL MY DAD WHOM IS A MECHANIC. HE STATED THAT IT WAS THE TRANSMISSION AND THAT I SHOULD DRIVE IT HOME WHICH WAS A HOUR AWAY. I WAS SCARED THAT IT WOULD DO IT AGAIN AT FULL SPEED. 2 DAYS LATER AS I TRIED TO REVERSE OUT OF MY DRIVEWAY THE CAR REVVED UP BUT DIDN'T MOVE THEN JERKED INTO GEAR AND I FLEW OUT THE DRIVEWAY VERY HARD AND JERKING VIOLENTLY. I DON'T WANT TO DRIVE WITH MY NIECE OR MY LITTLE 4 YEAR OLD BROTHER IN CASE OF SOMETHING DANGEROUS. I HAVEN'T EXPERIENCED THIS EVER WITH A VEHICLE. I PLAN TO TAKE THE CAR IN IMMEDIATELY! I HAVE BEEN DRIVING ANOTHER CAR FOR THE MOMENT. BECAUSE I HAVE TO TRAVEL ALOT. *JS

07/03/2012
Components: ENGINE
Incident Date: 06/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS SITTING AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I ACCELERATED THROUGH THE LIGHT. UPON MAKING THE TURN, THE CAR STALLED (SHUDDERED, AND ALTHOUGH APPLYING THE GAS, NOTHING HAPPENED) AND THE 'WRENCH' ICON ILLUMINATED. I PULLED OVER TO THE SIDE OF THE ROAD (THANKFULLY THERE WAS LITTLE TRAFFIC AT THIS TIME OF DAY), TURNED THE CAR OFF, WAITED A MINUTE, AND RE-STARTED THE CAR. THE AVERAGE SPEED FOR THAT DAY WAS 30MPH, THROUGH NEIGHBORHOODS AND LIGHT COMMERCIAL AREA. THE CAR STALLED ONCE AGAIN (ABOUT 10 MINUTES LATER) WHILE AT A STOP SIGN, AT ANOTHER INTERSECTION. I WAS ABLE TO RESTART THE CAR AGAIN, AND TOOK IT TO MY MECHANIC. THE STALLING HAS REOCCURRED MULTIPLE TIMES, EVEN WHEN SLOWING, BUT NOT STOPPING, AND ATTEMPTING TO RESUME SPEED. THE DIAGNOSIS WAS THE THROTTLE BODY. THE MECHANIC REPLACED THE THROTTLE BODY, THE THROTTLE SENSOR (ON ADVICE FROM THE FORD DEALERSHIP IN THE AREA), AND AFTER 1 MONTH OF THIS ISSUE REOCCURRING, HAD THE FORD DEALERSHIP 'FLASH' THE COMPUTER. THIS HAS STILL NOT SOLVED THE PROBLEM. TYPICALLY AFTER 2 DAYS OF RETRIEVING THE VEHICLE FROM THE MECHANIC, THE SAME STALLING WITH THE WRENCH ICON OCCURS. THIS IS A SAFETY ISSUE! MANY VEHICLES ARE STALLING IN TRAFFIC, AND ACCIDENTS WILL OCCUR! *JS

07/03/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/23/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 65 MPH WHEN THE WRENCH WARNING SYMBOL ILLUMINED. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED DECELERATING AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE DEALER ADVISED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED.THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGE WAS 42,000. THE VIN WAS NOT AVAILABLE.

07/03/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WHILE STOPPED WITH FOOT ON BREAK - THE ENGINE BEGAN TO REV AND THE CAR BEGAN TO LURCH FORWARD. I HAD TO KEEP PRESSING HARDER ON THE BRAKE I LOOKED DOWN TO BE SURE I DID NOT HAVE MY FOOT ON THE GAS AND I DID NOT. I HAD TO PUT THE CAR IN PARK AND TURN OFF THE IGNITION TO GET THE CAR TO STOP REVING UP AND LURCHING FORWARD. MY WIFE TOLD ME SHE HAD A SIMILAR INCIDENT WITH THE ENGINE REVING UP WHEN SHE HAD THE CAR ON CRUISE CONTROL BUT IT ONLY LASTED A FEW MOMENTS, IN THAT INCIDENT SHE WAS GOING 60. ALSO, WE DO NOT HAVE THE FLOOR MATS THAT WE READ ABOUT IN OTHER POSTS ONLINE. *JS

06/30/2012
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THE FIRST TIME, THE CAR WAS PULLING ON TO A MAIN ROAD GOING UP TO 15 MPH WHILE TURNING RIGHT. THE CAR BEGAN TO SHUDDER, STALL (ONLY ABLE TO COAST TO A STOP), MANY WARNING LIGHTS INCLUDING THE WRENCH LIGHT CAME ON AND DINGED. AFTER SHUTTING THE KEY OFF AND WAITING UP TO A COUPLE OF MINUTES, ENGINE STARTED FINE AND DROVE NORMALLY. 1 MONTH LATER, THIS EXACT SCENARIO HAPPENED AGAIN WHILE TURNING RIGHT FROM A COMPLETE STOP. 1 MONTH LATER, IT HAPPENED AGAIN BUT WITH ONLY THE YELLOW WRENCH LIGHT COMING ON (THE CAR WAS CURVING TO THE RIGHT AT ABOUT 40 MPH). 2 DAYS LATER THE CAR DID THE SAME THING AT ABOUT 35 MPH. THIS TIME THE CAR WOULD START UP, AND BE FINE UNTIL WE ACCELERATED. WE NARROWLY AVOIDED AN ACCIDENT WHEN THE CAR DID THE SAME THING A SECOND TIME. IT THEN DID IT A THIRD TIME AND WE WAITED TO START THE CAR. WE WERE THEN ABLE TO DRIVE THE CAR HOME NORMALLY WITH A CODE ALERT ON THE DASH. I TOOK THE CAR TO GET A DIAGNOSIS AND THEY SHOWED CODE P2111. *TR

06/29/2012
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TOOK CAR FOR OIL CHANGE. NOTICED AFTER CAR WASN'T LOCKING ON DRIVER'S SIDE. PASSENGER THEN NOTICED INTERIOR DRIVER'S SIDE DOOR HANDLE WAS CRACKED AND NOT FLUSHED WITH DOOR. DOOR NO LONGER LOCKS ESSENTIALLY LEAVING MY CAR UNPROTECTED FROM THEFT. *TR

06/28/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WHILE TRAVELING IN TRAFFIC THE CAR LOST POWER. I WAS ABLE TO STEER TO THE SHOULDER OF THE ROAD WHERE THE CAR IDLED ROUGHLY AND I NOTICED A "WRENCH" LIGHT CAME ON. I SHUT THE CAR DOWN WHILE I COLLECTED MY THOUGHTS ON WHAT TO DO. I USED MY PHONE TO FIND THE CLOSEST FORD DEALER AND, BEFORE CALLING FOR A TOW VEHICLE, I TRIED TO RESTART THE CAR. IT RESTARTED, THE WRENCH LIGHT WAS OFF, AND IT SEEMED TO RUN FINE. I DROVE DIRECTLY TO THE NEAREST FORD DEALER WITHOUT INCIDENT WHERE THEY HOOKED UP THE COMPUTER TO SEE WHAT WAS WRONG. THEY COULD FIND NOTHING WRONG AND SUGGESTED THE NEXT TIME IT HAPPENED TO TRY AND GET IT TO A DEALER WHILE THE LIGHT WAS ON. I THEN DROVE APPROXIMATELY 120 MILES HOME WITH MY GRANDSON. THIS MORNING I WENT ON THE INTERNET TO SEE IF THERE WERE ANY SIMILAR INSTANCES SUCH AS MIND AND FOUND THERE WERE QUITE A FEW: (HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/POWER_TRAIN/PROBLEM.ASPX) THE INCIDENTS OTHERS REPORTED WERE ALMOST IDENTICAL TO MINE. I THEN CALLED THE DEALER I BOUGHT THE CAR FROM NEW, AND THEY RAN A CHECK TO SEE IF THERE WERE ANY RECALLS ON MY MODEL AND THERE WEREN'T. THEY SUGGESTED I CALL FORD CUSTOMER SERVICE. I TRIED CALLING THEM AND WAS TOLD BY A REPRESENTATIVE THEY WERE HAVING "TECHNICAL ISSUES" AND COULDN'T HELP ME, TO CALL BACK IN AN HOUR. I LIVE IN A VERY RURAL AREA. THE CLOSEST FORD DEALER IS PROBABLY 50-60MILES AWAY. THE ROADS HERE DON'T HAVE MUCH ROOM TO PULL OFF ON IF THE CAR FAILS AGAIN. JUDGING BY THE COMPLAINTS I HAVE SEEN ONLINE, IT SEEMS THERE IS A PROBLEM WITH THIS CAR AND THERE SHOULD BE SOME ACTION BEING TAKEN TO REMEDY IT. THIS SITUATION CREATES A SAFETY HAZARD FOR ANYONE DRIVING OR RIDING IN THE CAR. *TR

06/28/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE ENGINE STALLED WITH THE ILLUMINATION OF THE WRENCH SYMBOL, AND ENGINE WARNING INDICATORS. THE VEHICLE RESTARTED AFTER TWO ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE THROTTLE BODY ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 44,500.

06/28/2012
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS SITTING AT A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I PUT ON THE GAS THE CAR JUMPED. THE ENGINE LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD. THE CAR HAD NO ACCELERATION BUT STILL HAD POWER. I TURNED OFF THE VEHICLE AND TURNED IT BACK ON. THE CAR STARTED BACK UP AND THE LIGHT WENT OFF. I TOOK THE CAR TO A AUTO REPAIR SHOP. THE DIAGNOSTIC TEST STATED IT IS THE THROTTLE BODY GOING BAD. THE MECHANIC CLEANED THIS PART GOOD AND THE SENSORS. THE CAR HAS RUN FINE FOR ABOUT THREE WEEKS WITH OUT ANY PROBLEMS UNTIL 06/11/12 THEN IT STARTED AGAIN IT HAS DONE IT FOUR TIMES SINCE AND THE ENGINE LIGHT WILL NOT GO OFF. I HAVE USED HIGH TEST GAS IN IT. *TR

06/26/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

WHILE DRIVING MY CAR IT SUDDENLY JERKED AND STOPPED LIKE I HAD TURNED IT OFF. I COASTED TO SIDE OF ROAD IT WAS STILL RUNNING COULD NOT GIVE IT ANY GAS A WRENCH LIGHT CAME ON. I TURNED OFF CAR AND RESTARTED IT, AND IT CAME BACK ON, AND THE WRENCH LIGHT WENT OFF. DROVE IT ON HOME IT JUMPED AND JERKED LIKE IT WAS GOING TO QUIT AT ANY MOMENT. I THEN TOOK IT TO MY DEALERSHIP THEY RAN A DIAGNOSTIC TEST ON IT SAID IT WAS THROTTLE BODY BUT WAS NOT COVERED UNDER MY WARRANTY. I HAVE HAD NO PROBLEMS WITH THIS CAR SINCE PURCHASING IT BUT HAVE ONLY HAD IT LESS THAN A YEAR. I AM CONCERNED WITH A SERIOUS ACCIDENT HAPPENING BECAUSE IT JUST SHUTS OFF THE GAS AND I CANNOT MOVE IT OR GET IT OUT OF TRAFFIC.

06/25/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH WITH THE AIR CONDITIONER ACTIVATED, THE ENGINE STALLED AND IMMEDIATELY THE WARNING INDICATOR BEGAN TO ILLUMINATE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND AFTER WAITING A FEW MOMENTS, THE VEHICLE RESTARTED. THE FAILURE OCCURRED FOUR TIMES WHEN DRIVING AT VARIOUS SPEEDS WITH THE AIR CONDITIONER ACTIVATED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

06/21/2012
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

CAR BEGAN TO LURCH AND UNABLE TO ACCELERATE. CHECK ENGINE AND WRENCH LIGHT APPEARED. HAD TO PULL OVER AND MANUALLY TURN OFF CAR. TURNED OFF RADIO, AND AIR CONDITIONER, RESTARTED CAR AND WAS ABLE TO DRIVE HOME. CAR HAS HAD SAME ISSUE SEVERAL TIMES, OCCURRING MORE AND MORE FREQUENTLY. VEHICLE TO SERVICE ON 6/19/2012, MECHANIC DIAGNOSED A THROTTLE BOX FAILURE.

06/21/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

THE CAR WOULD NOT START ON THE FIRST TWO TRIES AND I LET IT SIT A MOMENT AND IT STARTED ON THE THIRD TRY. *TT

06/21/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GAXAR******
Summary

THE CAR HAD RUN FINE ON MY WAY TO WORK AND LEAVING FOR LUNCH. IT WOULD NOT START WHEN I TRIED TO RETURN FROM LUNCH. SAME PROBLEM AS LAST MONTH, IT WOULD NOT START UNTIL THE THIRD TRY. *TT

06/20/2012
Components: STEERING,POWER TRAIN
Incident Date: 06/25/2011
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE AT ABOUT 55 MPH, THE VEHICLE LOST ALL POWER AND SHUT DOWN WITH THE WRENCH AND CHECK ENGINE LIGHTS WERE ON. STEERING WAS DIFFICULT AND I ALMOST WAS HIT TRYING TO GET VEHICLE OFF OF THE ROAD. AFTER SEVERAL MINUTES I TRIED RESTARTING CAR AND IT STARTED, SO I MADE IT TO MY DESTINATION AND IT DIED AGAIN. I HAD TO HAVE IT TOWED TO FORD. THE VEHICLE WAS UNDER WARRANTY AND THEY REPLACED THE THROTTLE BODY ASSEMBLY. VEHICLE STILL HAS LOSS OF POWER ISSUES AND FORD HAS NOT SOLVED THIS ISSUE. THIS IS DANGEROUS AS VEHICLE JUST TURNS OFF AT HIGHWAY SPEED AS THIS PART FAILS. *JS

06/19/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

OVER THE LAST COUPLE WEEKS I HAVE NOTICED SLIGHT JERKS OR SPUTTERS WHEN I'M DRIVING. SPEED RANGES ANYWHERE FROM 10-70 MPH WHEN IT OCCURS. THIS MORNING ON THE HIGHWAY IT WAS MUCH MORE NOTICEABLE AND AFTER ABOUT 10 MILES THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION, LUCKILY THE RIGHT LANE WAS CLEAR AND I COULD GET TO THE SHOULDER SAFELY. AS I SLOWED DOWN THE ENGINE SHOOK HEAVILY AND I TURNED THE CAR OFF. I WAITED A COUPLE MINUTES AND RESTARTED THE CAR FINE...NO LIGHT, NO SHAKING. I WAS ABLE TO DRIVE THE 3.5 MILES TO WORK. SAME DAY, DRIVING HOME I MADE IT ABOUT 10 MILES AGAIN AND THE SAME THING HAPPENED. I WAITED A COUPLE MINUTES, RESTARTED AND MADE IT TO A SHOP A COUPLE MILES DOWN THE ROAD (STILL COULD FEEL THE JERKING SLIGHTLY BUT THE LIGHT DIDN'T COME ON AND I DIDN'T LOSE ACCELERATION). ONCE I GOT THERE AND THEY HOOKED UP THE DIAGNOSTIC MACHINE THEY COULD NOT READ ANY CODES, WHICH IS VERY COMMON FROM WHAT I'M READING ABOUT OTHER FUSION OWNERS WHO HAVE THIS PROBLEM. THEY ARE GOING TO DRIVE IT IN THE MORNING SO THEY CAN READ THE CODE WHEN THE LIGHT COMES ON AND HOPEFULLY DETERMINE IF IT IS THE THROTTLE BODY. I AM SO FRUSTRATED AS THIS CAR IS BARELY 2 YEARS OLD AND APPARENTLY THIS IS A VERY COMMON AND DANGEROUS PROBLEM. *JS

06/18/2012
Components: POWER TRAIN,ENGINE
Incident Date: 06/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

ON SATURDAY JUNE 16TH I WAS TRAVELING NORTH BOUND I-75 FROM ROCKCASTLE CO. KY TO MADISON CO KY WHICH IS ABOUT 45 MILES. WAS TRAVELING 65 MILES MPH AND SUDDENLY THE ENGINE SHUT OFF. THERE WAS A SEMI IN THE RIGHT LANE, WE WERE IN THE MIDDLE LANE WITH ONE SEMI IN BACK OF US. WE WERE ABLE TO COAST TO THE EMERGENCY SIDE OF THE ROAD. THE SEMI IN BACK OF US LOCKED HIS BRAKE AND ALMOST HIT US. I SHUT THE CAR OFF AND RESTARTED IT AND DROVE IN THE SLOW LANE AND IT HAPPENED 3 MORE TIMES. I THEN LEFT THE CAR AT MY MOTHER IN-LAW'S HOUSE AND BORROWED A CAR TO GET HOME IN AS I WAS AFRAID TO DRIVE IT AND PUT MYSELF AT RISK PLUS SOMEONE'S LIFE AT RISK. ON MONDAY, 6-18-12 I GOT THE CAR TO THE DEALERSHIP AND THE MECHANIC TEST DROVE IT AND IT HAPPENED TO HIM. I PULLED UP ON THE INTERNET AND SAW THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO. IT DEFINITELY IS A LIFE ENDING CRASH GETTING READY TO HAPPEN. OF COURSE MY VEHICLE IS OUT OF WARRANTY AS OF 35000 MILES, BUT THAT IS NOT MY ISSUE. I WOULD HATE TO SEE SOMEONE LOSE THEIR LIFE DUE A MALFUNCTION OF A THROTTLE BODY. FORD NEEDS TO STEP UP TO THE PLATE AND ADMIT THAT KNOW OF THIS ISSUE AND FIX IT BEFORE SOMEONE LOSES THEIR LIFE OR A CHILD'S LIFE. THE FOREIGN MAKERS SUCH AS TOYOTA STEPPED UP AND FORD NEEDS TO DO SO ALSO. THIS IS THE FOURTH AUTOMOBILE I HAVE BROUGHT FROM THEM AND TRY TO STAY WITH THE AMERICAN MADE CARS. SAFETY SHOULD BE THEIR CONCERN INSTEAD OF THE ALMIGHTY DOLLAR. *TR

06/13/2012
Components: STRUCTURE
Incident Date: 06/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I OPENED THE STORAGE CONSOLE THAT SITS ON THE DASH AND THE LID BROKE OFF THE HINGES. PARTS ARE MADE OF THAT HARD PLASTIC THE HEAT AND SUN BAKES TILL BRITTLE. *TR

06/13/2012
Components: POWER TRAIN
Incident Date: 04/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

AFTER STOPPING FOR A RED SIGNAL IN TRAFFIC (VEHICLE TRAVEL UPHILL) THE VEHICLE LOST DRIVE (ACTED AS IF THE VEHICLE HAD BEEN SHIFTED OUT OF GEAR). AFTER A HARSH ENGAGEMENT, THE VEHICLE REGAINED DRIVE. THE VEHICLE WAS DRIVEN HOME WITHOUT FURTHER INCIDENT THAT DAY. THE VEHICLE WAS TAKEN TO A DEALER TO GET THE PCM "FLASHED", I ASSUME WITH A NEW SHIFT PROFILE. THE VEHICLE MALFUNCTIONED TWO MORE TIMES WITH A DATA RECORDER FROM THE DEALERSHIP INSTALLED. THE LOSS OF DRIVE OCCURRED AFTER RAPIDLY DECELERATING TO SLIGHTLY LESS THAN 40 MPH AND THEN TRYING TO ACCELERATE TO THE PREVIOUS SPEED. AGAIN, ENGAGEMENT WAS HARSH WHEN THE TRANSMISSION BEGAN TO PROVIDE DRIVE. FORD HAS ACKNOWLEDGED AT LEAST ONE ENGINE RPM SPIKE FROM THE RECORDER, BUT DENIES THAT IT IS SIGNIFICANT OR THAT IT IS INDICATIVE OF A PROBLEM. I HAVE HAD THE TRANSMISSION FLUID FROM THIS VEHICLE TESTED AT AN INDEPENDENT LABORATORY. THE SAMPLE RESULTS SHOWED THE TRANSMISSION FLUID TO BE HIGH IN ALUMINUM (7 TIMES THE AVERAGE FOR A UNIT WITH SIMILAR MILES), AND HIGH IN IRON ABOUT 1.6 TIMES THE AVERAGE. THIS PROBLEM IS A GREAT SAFETY CONCERN BECAUSE IF THE VEHICLE WERE TO LOSE DRIVE WHEN PULLING OUT INTO TRAFFIC, AN ACCIDENT INVOLVING INJURY OR DEATH COULD OCCUR! I HAVE FOUND A YOUTUBE VIDEO POSTED THAT REPRESENTS THE PROBLEM I AM EXPERIENCING BY USING THE GOOGLE SEARCH ENGINE AND USING THE QUERRY "FORD FUSION TRANSMISSION PROBLEMS" SINCE THE PCM FLASH THE AUTOMATIC TRANSMISSION SEEMS TO BEHAVE AT TIMES LIKE A MANUAL TRANSMISSION. ON A COASTDOWN IT SEEMS LIKE THE TRANSMISSION IS "PUSHING " THE CAR LIKE A MANUAL TRANSMISSION WITH THE CLUTCH ENGAGED EVEN THOUGH I WANT THE CAR TO COAST DOWN. THE REPROGRAMMING HAS MADE SHIFTING MORE HARSH IN SOME GEAR CHANGES, AND SEEM TO SKIP OVER THE PROBLEM GEARS IN OTHER SHIFTS. *TR

06/12/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG9AR******
Summary

I WAS JUST LEAVING MY NEIGHBORHOOD AND JUST GOT DOWN TO THE END OF THE ROAD, WHEN ALL OF A SUDDEN I FEEL THIS REALLY BAD SHAKING, HAD NO ACCELERATION WHEN PRESSED ON GAS AND CAR KEPT JERKING UNTIL I FINALLY HAD TO SHUT IT OFF. I DID RESEARCH ON IT IMMEDIATELY AND FOUND OUT THAT THIS IS A THROTTLE BODY ISSUE THAT HAS BECOME VERY RELEVANT WITH MY CAR MAKE/MODEL. THIS IS VERY DANGEROUS! IF I WAS IN HEAVY TRAFFIC OR GOD FORBID HAD KIDS IN THE CAR, THIS COULD HAVE CAUSED A MAJOR ACCIDENT! THIS RECALL NEEDS TO BE TAKEN SERIOUSLY AND ADDRESSED FAST!!!! *TR

06/12/2012
Components: POWER TRAIN
Incident Date: 04/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

WHILE DRIVING THE VEHICLE UNDER NORMAL CONDITIONS AT SPEED ON AN OPEN HIGHWAY THE CAR SUDDENLY LOST ALL THROTTLE CONTROL AND TRANSMISSION RESPONSE, A 'WRENCH' WARNING LIGHT CAME ON THE VEHICLE GAUGE CLUSTER. AFTER COASTING TO A STOP IN THE BREAKDOWN LANE THE CAR SAT, IDLED ROUGHLY, AND I TURNED THE IGNITION OFF. AFTER A MINUTE OR TWO I STARTED THE CAR AND THE SYMPTOMS (INCLUDING THE WRENCH WARNING LIGHT) WERE GONE. I BROUGHT THE VEHICLE TO THE DEALER SERVICE DESK AND AFTER ANALYSIS WAS TOLD THERE WERE NO EVENTS CAPTURED BY THE VEHICLE COMPUTER. I WAS TOLD TO DRIVE THE CAR AND REPORT ANY ADDITIONAL INSTANCES OF THE PROBLEM. AFTER THE ISSUE RESURFACED AGAIN THREE WEEKS LATER, I AGAIN BROUGHT THE VEHICLE TO THE SERVICE TEAM AT MY DEALERSHIP. AFTER AGAIN NOT FINDING EVENTS LOGGED IN THE COMPUTER, THEY INSTALLED A TEMPORARY DATA RECORDER FOR ME TO MANUALLY ENGAGE THE NEXT TIME THE ISSUE APPEARED. I WAS LUCKY TO HAVE THE PROBLEM THE VERY NEXT DAY, THE RECORDER CAPTURED THE EVENT AND REFLECTED THE PROBLEM WAS WITH THE THROTTLE BODY. THE DEALER REPLACED THE UNIT. UPON RESEARCHING THE ISSUE AFTER THE FIRST INSTANCE IT IS CLEAR THERE ARE HUNDREDS OF CASES OF THIS SAME PROBLEM DOCUMENTED IN VARIOUS FORMS AND SITES ON THE WEB INDICATING THIS IS A KNOWN, SYSTEMIC PROBLEM FOR FORD WITH THE FUSION THROTTLE BODY. THE NATURE OF THE PROBLEM, EFFECTING VEHICLE CONTROL, AT SPEED, IS DANGEROUS AND WOULD SEEM TO WARRANT A MORE PROACTIVE APPROACH TO THE ISSUE BOTH BY FORD AND BY THE NHTSA. *TR

06/12/2012
Components: POWER TRAIN
Incident Date: 05/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

MY FUSION HAS BECOME ERRATIC IN LOW GEAR SHIFTS. WHEN TRYING TO MERGE INTO TRAFFIC AND TURN ONTO A HIGHWAY IT WILL ACT AS THOUGH IT IS IN NEUTRAL AND I HAVE NO POWER TO GET OUT IN TRAFFIC. I HAVE BEEN ALMOST HIT ON A MAJOR HIGHWAY DO TO THIS MECHANICAL FAILURE. I TOOK THE CAR TO A DEALERSHIP FOR REPAIR AND THEY INFORMED ME THAT IT WAS LOW ON TRANSMISSION FLUID AND THEY REPAIRED A SEAL AND REPROGRAMMED IT AS FORD DIRECTED. I TOOK THE CAR ON A TRIP AND I WAS UNABLE TO MERGE INTO TRAFFIC AGAIN AND IT RAN AT OVER 5000RPM ON THE HIGHWAY FOR LONG PERIODS OF TIME. IT FINALLY FLIPPED A CODE AND I RETURNED IT TO THE DEALERSHIP. THEY DID A COMPLETE TRANSMISSION OVERHAUL AND REPLACED OVER 15 PARTS. THIS TOOK TWO WEEKS WITH THEM HAVING TO DEAL WITH FORDS WARRANTY DEPARTMENT. I PICKED UP THE CAR ON 6/6/2012 AND IT DID NOT EVEN MAKE IT TO MY PLACE OF WORK, 12 MILES AWAY, WITHOUT THE TRANSMISSION SLIPPING AGAIN AND IT REMAINING IN NEUTRAL. THIS CAR IS A DEATH TRAP!! I CALLED THE DEALERSHIP AND THEY CAME AND PICKED IT UP. IT IS NOW 6/12/2012 AND I STILL DO NOT HAVE A CAR TO DRIVE. THE DEALERSHIP IS FIGHTING WITH FORD TO HAVE THE COMPLETE TRANSMISSION REPLACED. FORD HAS CONTACTED ME SEVERAL TIMES AND IT SEEMS AS THOUGH THEY DO NOT CARE THAT THIS CAR IS A DANGER TO HAVE ON THE ROAD. I WANT MY CAR BACK IN WORKING CONDITION. I AM PLEASED WITH MY DEALERSHIP OF CHOICE FOR SERVICE AS THEY HAVE BEEN VERY POLITE AND HELPFUL WITH ME. FORD HAS GIVEN ME NOTHING TO DRIVE IN THE MEANTIME. PEOPLE, IF YOU HAVE THIS ISSUE WITH YOUR CAR MAKE SURE FORD HEARS YOUR COMPLAINT. THIS IS DANGEROUS AND UNACCEPTABLE. *TR

06/12/2012
Components: POWER TRAIN
Incident Date: 06/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA5AR******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN I LOST THE ABILITY TO ACCELERATE. MY RPMS DROPPED AND I HAD TO PULL OVER. I CALLED FORD ROADSIDE SERVICES, THEY CAME AND PICKED UP MY CAR. AFTER BEING LOOKED AT BY THE FORD DEALERSHIP, IT WAS DETERMINED MY THROTTLE BODY NEEDED TO BE REPLACED. MY CAR IS LESS THAN 2 YEARS OLD AND ONLY HAS 40,000 MILES ON IT. THE PART AND LABOR TOTALED AROUND $500.00 THIS IS RIDICULOUS FOR A NEW CAR TO ALREADY HAVE THIS ISSUES. I DID SOME RESEARCH ON THE INTERNET AND FOUND THAT MULTIPLE FORD FUSIONS ARE HAVING THE SAME ISSUE. THIS ITEM NEEDS TO BE RECALLED AND REPLACED. I CAN ONLY THANK GOD IT WAS DURING THE DAY AND IN A PUBLIC AREA. IF THIS HAD BEEN AT NIGHT WITH MY 7 YEAR IN A BAD AREA, NO TELLING WHAT COULD HAVE HAPPENED. I WAS LUCKY THE PEOPLE BEHIND ME ON THE FREEWAY NOTICED I WAS SLOWING DOWN OR I COULD HAVE BEEN INVOLVED IN AN ACCIDENT. FORD NEEDS TO STEP UP AND FIX THIS. *TR

06/12/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2012
Crash: No
Fire: No
Summary

DRIVING IN THE LEFT LANE OF A MULTI-LANE ROAD. THE LIGHT HAD JUST GONE YELLOW AND ALL OF A SUDDEN THE ENGINE HICUPPED HARD AND I HAD NO RESPONSE TO THE GAS PEDAL AT ALL, PLUS THE CHECK ENGINE LIGHT (WRENCH ICON) CAME ON. PUT ON MY SIGNAL AND PULLED INTO THE LEFT TURN LANE AS IT WAS EMPTY. I DIDN'T WANT TO BLOCK THE LEFT LANE, IT WAS THE START OF RUSH HOUR TRAFFIC. I CAME TO A STOP AND HAD NO VEHICLE MOVEMENT IN RESPONSE TO STEPPING ON THE GAS PEDAL. I PUT THE VEHICLE IN PARK, TURNED OFF THE ENGINE AND TRIED TO RESTART IT. THE CHECK ENGINE LIGHT WENT AWAY AND THE CAR STARTED AND ACTED NORMAL. I STOPPED AT THE STORE ON THE WAY HOME, THEN ON THE WAY FROM THE STORE TO HOME IT HAPPENED AGAIN. I HAD TO STOP THE VEHICLE AND PUT IT IN PARK AND TURN IT OFF IN ORDER FOR IT TO START AGAIN. WHEN I GOT HOME I PUT A CODE READER ON THE VEHICLE, BUT IT SHOWED NO CODE. IT DID IT AGAIN ON MY WAY TO WORK IN THE MORNING AND AGAIN ON THE WAY HOME AFTER WORK. EACH TIME I HAVE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP, PUT IT IN PARK AND TURN IT OFF AND BACK ON TO GET IT TO START AGAIN. THIS IS EXTREMELY DANGEROUS FOR ME AND ANYONE AROUND ME. I TAKE MY VEHICLE TO FORD FOR SERVICING AND THEY SAY NO RECALLS ARE IN PLACE FOR THIS. I ENTER THE SYMPTOMS INTO THE SEARCH ENGINE OF THE INTERNET AND FIND NUMEROUS COMPLAINTS FROM OTHER OWNERS AND DRIVERS OF THE SAME DEFECT. THERE IS A PROBLEM WITH THE ELECTRONIC THROTTLE BODY. I CALLED MY LOCAL FORD DEALER AND THEY SAY THAT FIRST THEY HAVE TO RUN TESTS TO VERIFY THE THROTTLE BODY IS THE PROBLEM AND I WILL BE CHARGED FOR THAT, BECAUSE THE CODE RESETS EACH TIME. THE TOTAL BILL WILL BE $600 TO $700. THEY HAVE DEALT WITH IT BEFORE, BUT FORD HAS NOTHING IN PLACE TO ADDRESS IT AS A SAFETY ISSUE. PLEASE DON'T WAIT TIL SOMEONE GETS HURT OR POSSIBLY KILLED BEFORE THIS MATTER IS TAKEN SERIOUSLY AND PROPER MEASURES ARE TAKEN. *TR

06/11/2012
Components: UNKNOWN OR OTHER
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I WAS DRIVING DOWN THE ROAD AND SUDDENLY I WAS LOSING POWER. THE CAR WAS ON BUT STEPPING ON THE GAS PEDAL DID NOTHING. THE CHECK ENGINE LIGHT AND THE LITTLE WRENCH CAME ON. I COASTED INTO A PARKING LOT AND PUT THE CAR IN PARK. IT STARTED TO VIBRATE AND MAKE NOISE. I SHUT IT OFF AND TRIED TO RESTART IT. IT SEEMED NORMAL SO I STARTED TO DRIVE HOME. I GOT ABOUT 3 MILE AND IT DID IT AGAIN. IT HAS STEADILY DONE THIS ABOUT 2-3 TIMES A WEEK NOW. ONE TIME I WAS GOING 65-70 ON THE EXPRESS WAY AND HAD TO COAST OFF. THE LAST TIME I WAS TURNING LEFT AND I HAD THE GREEN LIGHT I WAS IN THE MIDDLE OF THE INTERSECTION. MY LIGHT TURNED RED I COULD HAVE BEEN PLOWED INTO AND KILLED. I BOUGHT THIS CAR MAY 2011. I HAVE ONLY HAD THIS CAR FOR 1 YEAR IT HAD 65000 MILES, I HAVE NO WARRANTY ON THIS CAR AND CAN NOT AFFORD TO HAVE IT FIXED. THIS IS DANGEROUS ARE THEY WAITING FOR DEATHS TO DO ANYTHING ABOUT IT? I HAVE INSTRUCTED MY FAMILY IF THAT HAPPENS TO SUE FORD. FORD KNOWS THERE IS A PROBLEM WITH THESE CARS AND SHOULD FIX IT.

06/11/2012
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 05/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE DRIVING THE CAR ON A SUNNY DAY ABOUT 35 MPH THE CAR STARTED TO SLOW DOWN ABRUPTLY TO 5 MPH. THE ADVANCE TRACK LIGHT CAME ON AND SERVICE ADVANCE TRACK IMMEDIATELY MESSAGE WENT ACROSS THE MESSAGE CENTER. I IMMEDIATELY TOOK THE CAR TO THE DEALER. LIGHT AND MESSAGE WERE ON WHEN I DROPPED OFF THE CAR TO THE DEALER. DEALER STATING COULD NOT REPEAT PROBLEM. *TR

06/11/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

I WENT FOR AN OIL CHANGE AND LOCAL CENTER. THE REP REQUESTED I COME OVER TO THE CAR AND SEE SOMETHING. THE BATTERY ACID COVERED THE ENTIRE TOP OF BATTERY. IT METALIZED THE CABLES CORRODED THE BATTERY PAN. THE CAR IS 2 YEARS OLD AND 22K MILES. ALL WERE REPLACED BY FORD UNDER THE WARRANTY. I WOULD NOT NORMALLY COMPLAIN ABOUT A BATTERY BUT THIS IS MY SECOND FORD TO HAVE THE SAME ISSUE. I HAD FORD EDGE PRIOR WHICH THE SAME THING HAPPENED BUT I WAS PAST 36K IN MILES SO THEY CONSIDERED IT WEAR AND TEAR. I HAD TO REPLACE ALL WIRE, BATTERY PAN, AND BATTERY. FORD NEEDS TO REVIEW THE BATTERY MANUFACTURER THEY ARE USING IN THERE NEW CARS. *TR

06/11/2012
Components: POWER TRAIN
Incident Date: 05/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

WHILE DRIVING THE CAR AT 55MPH I LET MY FOOT OFF THE GAS AND THEN WENT TO ACCELERATE AND THE CAR LOST ALL POWER. WOULD NOT RECOGNIZE THE GAS PEDAL CHECK ENGINE LIGHT AND WRENCH LIGHT WERE ON. CAR DIED IN A CONSTRUCTION ZONE WITH 3 LANES AND NO SHOULDER. EXTREMELY DANGEROUS. I PULLED CAR TO RIGHT LANE TURNED CAR OFF AND ON CAR CONTINUED ON. TOOK CAR TO DEALER. ADVISED NO MESSAGE WAS MARKED IN COMPUTER. THERE WAS NOTHING WRONG COULD NOT REPEAT PROBLEM. 5 DAYS LATER WHILE DRIVING HOME IN TRAFFIC THE CAR ONCE AGAIN LOST ALL POWER WOULD NOT RECOGNIZE GAS PEDAL, CHECK ENGINE AND WRENCH LIGHT CAME ON. I PUSHED CAR TO THE SHOULDER, TURNED CAR OFF AND ON CONTINUED 100 FEET CAR DIED AGAIN 17 MORE TIMES. I HAD CAR TOWED TO DEALER. DEALER REPLACED TRANSMISSION CONTROL. CAR NOW SHIFTS HORRIBLY, AND HAS A JUMP WHEN YOU LET OFF GAS. CAR HAS STALLED NUMEROUS TIMES. FORD NEEDS TO RECALL FOR THE TRANSMISSION CONTROL MODULE. FORD NEEDS TO ADMIT THERE IS ISSUES WITH THE TRANSMISSIONS IN THE V6 FUSIONS. I HAD SIMILAR TRANSMISSION ISSUES WITH MY FORD EDGE AND MERCURY SABLE. *TR

06/09/2012
Components: ENGINE
Incident Date: 06/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

MULTIPLE TIMES THE ENGINE JUST DIES DUE TO A FAULTY THROTTLE BODY - YOU MUST COME TO A COMPLETE STOP AND PUT THE CAR IN PARK TO RESTART. WE HAVE A FLEET OF THESE AND LOTS OF THEM HAVE THIS VERY DANGEROUS PROBLEM. PLEASE HELP... *JS

06/08/2012
Components: POWER TRAIN
Incident Date: 05/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

GEARS JUST DROPPED OUT AND CAR SIMPLY IDLED. HAD TO PULL OVER INTO LEFT TURN LANE AND TURN OFF VEHICLE AND RESTART. CAR WORKED FINE AGAIN FOR TWO WEEKS WHEN IT HAPPENED AGAIN. IT HAPPENED MOST RECENTLY ON 06/06/12 THREE TIMES IN ONE DAY. ONCE ON THE WAY TO THE OFFICE, ONCE ON THE WAY HOME FROM THE OFFICE, AND ONCE ON THE WAY BACK FROM MY FINANCIAL ADVISOR'S OFFICE WHEN I HAD MY FIANCE IN THE CAR. *JS

06/08/2012
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3BR******
Summary

ENGINE BEGAN SHUTTING DOWN WHILE MOVING IN MORNING RUSH HOUR. ALSO SURGES FORWARD AND RUNS THRU MULTIPLE GEARS WHILE IN STOP AND GO TRAFFIC WITH LIGHT, IF ANY THROTTLE APPLIED. ON 6-8-12 ENGINE WENT INTO FAILSAFE MODE, 1100 RPM WHILE TRAVELING AT 60 MPH. NO RESPONSE FROM THROTTLE, HAD TO MANIPULATE THRU TRAFFIC TO BEACH CAR UPON SHOULDER OF ROAD. AFTER SHUTTING OFF KEY AND RESTARTING, VEHICLE SEEMED FINE, BUT SAME SITUATION HAPPENED TWICE MORE WITHIN MINUTES. DROVE CAR TO NEAREST FORD DEALER WHO "CLEARED THE OLD CODES" AND TEST DROVE, FINDING NO FURTHER ISSUE. BILLED ME UNDER ESP SERVICE AGREEMENT, AND CONTINUED ONTO WORK. LEAVING WORK TO MAKE DELIVERIES, CAR INITIATED EXACTLY SAME RESPONSE AS EARLIER (5 TIMES), AT VARIOUS SPEEDS, AND AGAIN, HEAVY TRAFFIC. TOOK TO DEALER I BOUGHT CAR FROM, WHO IMMEDIATELY CLAIMED IT NEEDED A NEW THROTTLE BODY, WHICH ARE ON NATIONAL BACK-ORDER, DELIVERY DATE UNKNOWN. REFERRED TO ANOTHER DEALER WHO HAD OPEN BAYS AND A THROTTLE BODY IN STOCK, BUT FOR SOME REASON WAS UNINTERESTED IN EVEN LOOKING AT THE CAR. OFFERED TO LEAVE CAR, ESP OFFERS RENTAL, SO I COULD RETURN TO WORK, BUT THAT PART HAS BECOME UNCOVERED BY THE EXTENDED WARRANTY, AND THEY STILL HAD NO INTEREST IN FIXING CAR AFTER I AGREED TO PAY MYSELF. TRANSMISSION HAS A QUIRKY PROBLEM OF DOWNSHIFTING AGGRESSIVELY WHEN TRAVELING DOWNHILL, UP-SHIFTING RAPIDLY IN SLOW MOVING TRAFFIC, AND NOW A THROTTLE BODY PROBLEM WHICH CAUSES CAR TO GO INTO A NO POWER SITUATION WHILE AT SPEED. *JS

06/06/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FTPX14577N******
Summary

WITHOUT WARNING THE CAR LOST ALL ABILITY TO ACCELERATE. THIS OCCURRED SEVERAL TIMES OVER THE COURSE OF TWO DAYS, SOMETIMES AT SPEEDS UP TO 70 MPH. THE CAR JERKS, WRENCH LIGHT COMES ON, AND THERE IS NO POWER FROM THE GAS PEDAL. A/C AND RADIO WORK FINE. AFTER NAVIGATING THRU TRAFFIC WITHOUT POWER, WE TURN CAR OFF AND BACK ON, AND IT'S GOOD TO GO. BUT FOR HOW LONG? COULD BE VERY DANGEROUS, RECALL IS NECESSARY. DEALER SAYS 2010 FUSIONS ARE "NOTORIOUS" FOR THIS THROTTLE BODY PROBLEM AND CHARGED $502 TO CORRECT IT. *TR

06/05/2012
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

I HAVE A 2010 FORD FUSION WITH A SIX CYLINDER ENGINE. WHILE DRIVING , I STARTED SPEEDING UP FROM AN INTERSECTION, ONLY TO EXPERIENCE A COMPLETE AND TOTAL LOSS OF POWER, THE WRENCH LIGHT CAME, THE ENGINE STARTED MISFIRING (ROUGH IDLE AT LESS THAN 700 RPM), BUT ALL SYSTEMS WHERE STILL WORKING. PRESSING THE GAS PEDAL PRODUCED NO RESULTS. I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, STOP THE ENGINE, LET THE CAR SIT FOR ABOUT 45 SECONDS, AND THEN RESTARTED IT. WHEN THE ENGINE RESTARTED, THE CAR STARTED UP AND RAN LIKE NOTHING HAD HAPPENED. LAST THURSDAY AND FRIDAY, THE FUSION DID THE EXACT SAME THING, I HAD A CATASTROPHIC LOSS OF POWER, THE WRENCH LIGHT CAME ON AGAIN, THE ENGINE WAS MISFIRING (ROUGH IDLE), THE REST OF THE SYSTEMS CONTINUED WORKING. I WAS ABLE TO PULL OFF THE ROAD, STOP THE CAR , AND THEN RESTART. THIS IS THIRD TIME I TAKE TO THE DEALER, AND STILL RECEIVED NOT DIAGNOSTIC. ACTUALLY THIS VEHICLE IS IN THE DEALER WORKSHOP (AUTOMOVILISTICA VERACRUZANA SA DE CV. AV LAFRAGUA 2100 TEL 011 52 229 9231920 VERACRUZ, MEXICO) . THE FIRST AND SECOND VISIT TO THE DEALER THE DIAGNOSTIC WAS NO PROBLEM. *TR

06/04/2012
Components: POWER TRAIN,ENGINE
Incident Date: 03/14/2012
Crash: No
Fire: No
Summary

WHILE ATTEMPTING TO ACCELERATE, AUTOMATIC TRANSMISSION STALLS AND WRENCH LIGHT ILLUMINATES. AT FIRST I COULD TURN THE CAR OFF AND BACK ON, BUT EVENTUALLY, THE CAR STOPPED FUNCTIONING ALTOGETHER. ANALYSIS WAS PERFORMED AND THROTTLE BODY WAS THE CAUSE. HAS OCCURRED WITH OTHER 2010 FUSION SELS. FORD UNWILLING TO REPLACE FAULTY MANUFACTURED PART. *TR

06/04/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE WRENCH WARNING SYMBOL ILLUMINATED ON CONTINUOUSLY AS THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE SAME MALFUNCTION OCCURRED IN 2010 AND THE THROTTLE BODY WAS REPLACED BY THE DEALER. THE VEHICLE HAD NOT BEEN DIAGNOSED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

06/03/2012
Components: ENGINE
Incident Date: 06/03/2012
Crash: No
Fire: No
Summary

I WAS DRIVING AT APPROXIMATELY 45 MPH, WHEN CAR DECELERATED, AND STARTED TO STALL. A WRENCH LIGHT WAS ON, AND I WAS ABLE TO SLOWLY MAKE MY WAY TO A DRIVEWAY OFF OF THE MAIN HIGHWAY. I TURNED OFF THE ENGINE, WAITED FOR A FEW MINUTES BEFORE STARTING THE CAR AND MAKING MY WAY HOME. I PLAN TO TAKE TO FORD DEALER TOMORROW. HOWEVER, IT APPEARS, BASED ON MANY, MANY COMPLAINTS, THAT THIS IS AN ISSUE WITH THE THROTTLE BODY. FORD NEEDS TO RECALL/REPLACE THIS PART. MY 19-YEAR-OLD DAUGHTER DRIVES THIS CAR, AND SAFETY IS A MAJOR ISSUE! *TR

06/02/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I HAVE A 2010 FORD FUSION WITH A FOUR CYLINDER ENGINE. WHILE DRIVING TO WORK, I STARTED SPEEDING UP FROM AN INTERSECTION, ONLY TO EXPERIENCE A COMPLETE AND TOTAL LOSS OF POWER, THE WRENCH LIGHT CAME, THE ENGINE STARTED MISFIRING (ROUGH IDLE AT LESS THAN 550 RPM), BUT ALL SYSTEMS WHERE STILL WORKING. PRESSING THE GAS PEDAL PRODUCED NO RESULTS. I WAS ABLE TO PULL OFF THE SIDE OF THE ROAD, STOP THE ENGINE, LET THE CAR SIT FOR ABOUT 15 SECONDS, AND THEN RESTARTED IT. WHEN THE ENGINE RESTARTED, THE CAR STARTED UP AND RAN LIKE NOTHING HAD HAPPENED. YESTERDAY (JUNE 1ST), THE FUSION DID THE EXACT SAME THING, EXCEPT THIS TIME I WAS PULLING INTO AN INTERSECTION (APPROXIMATELY 5 MILES PER HOUR). I HAD A CATASTROPHIC LOSS OF POWER, THE WRENCH LIGHT CAME ON AGAIN, THE ENGINE WAS MISFIRING (ROUGH IDLE), THE REST OF THE SYSTEMS CONTINUED WORKING. LUCKILY NO ONE WAS COMING IN MY DIRECTION AND I WAS ABLE TO PULL OFF THE ROAD INTO A PARKING LOT, STOP THE CAR, AND THEN RESTART IT. I TOOK IT TO THE DEALER TODAY AND THEY DIAGNOSED IT AS NEEDING A NEW THROTTLE BODY. THEY QUOTED THE PRICE AND LABOR AT $400 FOR THE REPAIR. I'VE HAD THIS CAR LESS THAN 1 YEAR AND IT ONLY HAS 49,800 MILES ON IT. IF I HAD BEEN PULLING ONTO A BUSY STREET AND EXPERIENCED THE SAME LOSS OF POWER, IT COULD HAVE BEEN A MUCH MORE DANGEROUS SITUATION. ACCORDING TO MY RESEARCH, THIS IS A COMMON PROBLEM WITH THE 2010 FORD FUSION, AND THE REPLACEMENT PART HAS BEEN "REDESIGNED" ACCORDING TO THE DEALER WHERE I TOOK MY CAR FOR REPAIR. *TR

06/01/2012
Components: STEERING
Incident Date: 06/01/2012
Crash: No
Fire: No
Summary

UPON STARTING MY CAR IN MY DRIVEWAY, A MESSAGE APPEARED ACROSS THE DASHBOARD READING "POWER STEERING ASSIST FAULT" ALSO "SERVICE ADVANCE TRAC". I BOUGHT THIS CAR NOT EVEN 8 MONTHS AGO, THE MILEAGE BEING OVER WHAT A WARRANTY COULD COVER. TWICE I WAS TURNED AWAY BECAUSE THE VEHICLE BEING TOO "NEW" THE CODING COULD NOT BE DETECTED, READING THERE WAS NOTHING WRONG. CLEARLY WITH NO POWER STEERING, AND THE MESSAGES GOING OFF...THERE WAS SOMETHING WRONG. THIS IS NOT THE FIRST OF THIS EXACT SAME COMPLAINT I HAVE FOUND ONLINE REGARDING THE SAME YEAR, MAKE AND MODEL OF THIS VEHICLE. IT IS NOW SITTING AT A GARAGE AND I AM WAITING ON THE VERDICT. NOT TO MENTION I HAVE TO PAY JUST TO HAVE IT DIAGNOSED, I AM BEING TOLD IF SIMILAR TO OTHER PROBLEMS THAT SOUND LIKE THIS ONE, I COULD BE LOOKING AT ANYWHERE FROM $800-1500 + FOR THIS TO BE SOLVED. WHY WILL FORD NOT COME OUT WITH A RECALL BY NOW, AFTER ALL OF THE SIMILAR COMPLAINTS!? I HAVE ALWAYS BEEN PARTIAL TO FORD'S AND NOW REGRET EVER MAKING THE PURCHASE. PLEASE HELP OUT YOUR CUSTOMERS FORD! *TR

05/31/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

MAKING A LEFT HAND TURN FROM A COMPLETE STOP ONTO A BUSY AVENUE WHEN THE "WRENCH LIGHT" ON THE DASH LIGHT UP, THE CAR STARTED TO SHUDDER & COULD NOT ACCELERATE, AND HAD TO PULL OVER TO THE SIDE OF THE ROAD. TURNED CAR OFF AND BACK ON AND IT HAPPENED AGAIN WITHIN 1 MILE. DROVE TO THE HOME OF A FRIEND AND HAD HIM GO WITH ME TO TRY AND FIGURE OUT WHAT WAS WRONG. CAR SHOOK HARD AND NEARLY DIED WHEN COMING TO A STOP SIGN. AFTER DOING A GOOGLE SEARCH OF THE PROBLEM I FOUND IT TO BE A VERY WIDESPREAD PROBLEM AND MANY TIMES AT 70 MPH IN HEAVY TRAFFIC EVEN ON NEW CARS WITH AS FEW AS 1300 MILES ON THEM. THIS IS VERY DANGEROUS AND ONLY A MATTER OF TIME BEFORE SOMEBODY DIES. IN MANY CASES RATHER THAN LOSING THE ABILITY TO ACCELERATE, THE OPPOSITE WILL HAPPEN AND THE CAR GOES FULL THROTTLE FORWARD! THERE IS AN AVALANCHE OF DOCUMENTATION ON THIS PROBLEM AND FORD REFUSES TO DO A SAFETY RECALL. THE NHTSA'S SOLE REASON TO EXIST IN THE FIRST PLACE IS SAFETY AND THIS IS CLEARLY UNSAFE. REST ASSURED THAT IF THE NHTSA DOES NOT FORCE FORD TO DO A RECALL PEOPLE WILL DIE. AS FOR MYSELF AND SEVERAL OTHERS I HAVE BEEN IN CONTACT WITH, WE WILL BE FILING A LAWSUIT AGAINST FORD FOR THEIR NEGLIGENCE AND THE NHTSA FOR FAILING TO ACT DESPITE THE LARGE VOLUME OF READILY ACCESSIBLE INFORMATION REGARDING THIS VERY SERIOUS SAFETY ISSUE. *TR

05/31/2012
Components: ENGINE
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS TRAVELING 70 MPH WHEN THE VEHICLE STALLED. THE CONTACT SAFELY MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CHECK ENGINE LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AND CONTINUE DRIVING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

05/31/2012
Components: POWER TRAIN,ENGINE
Incident Date: 05/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHILE ACCELERATING FROM A STOP THE ENGINE SUDDENLY CUT OUT AND BEGAN A ROUGH IDLE. THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT CAME ON. THE ENGINE WOULD NOT REV EVEN WITH THE GAS PEDAL PUSHED IN. COASTED TO A STOP. TURNED THE IGNITION OFF AND THEN RESTARTED THE CAR. THE CHECK ENGINE LIGHT AND WRENCH LIGHT WERE NO LONGER LIT. STARTED TO ACCELERATE AWAY AND THEN IT HAPPENED AGAIN WITH THE CHECK ENGINE LIGHT AND WRENCH LIGHT ON. I WAS ABLE TO IDLE HOME. ONCE AT HOME I TURNED THE IGNITION OFF AND STARTED IT BACK UP. THIS TIME THE CHECK ENGINE LIGHT CAME ON BUT NOT THE WRENCH. WHILE IN PARK I WOULD REV THE ENGINE AND IT SOUNDED FINE AND COULD NOT GET THE ENGINE TO SHUT DOWN WHILE REVVING. I DIDN'T MOVE THE CAR AND HAD IT TOWED. FORTUNATELY IT HAS ONLY 32707 MILES ON IT AND COVERED BY WARRANTY. SO, WILL HAVE TO WAIT TO FIND OUT WHAT THE CAUSE IS. BASED ON OTHER COMPLAINTS AND THEIR FOLLOW-UP IT SOUNDS LIKE THE THROTTLE BODY ISSUE. *TR

05/30/2012
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

GOING ABOUT 75 MPH WITH CRUISE ON WHEN PROBLEM OCCURRED. THE WRENCH LIGHT COMES ON AND THE CAR LOSES ITS ACCELERATION COMPLETELY. I PULL OVER THE SIDE OF THE ROAD. THE ENGINE WOULD ONLY TURN 1000 RPM. THE ONLY WAY TO FIX IT IS TO TURN THE CAR OFF AND BACK ON AGAIN. THE WRENCH LIGHT WILL DISAPPEAR AFTER THAT AND IT'LL START DRIVING NORMALLY AGAIN. THE PROBLEMS SEEMS TO BE WITH A BAD THROTTLE BODY ASSEMBLY PART. CONTACTED FORD ABOUT SAFETY PROBLEM. MANY EXAMPLES ON THE INTERNET OF OTHER OWNERS WITH THIS PROBLEM WITH THE 2010 FORD FUSION. *TR

05/29/2012
Components: ENGINE
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FA8P0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. THE CONTACT WOULD WAIT A FEW MINUTES TO RESTART THE ENGINE WITHOUT ANY PROBLEMS. THE VEHICLE WAS TAKEN TO THE DEALER WHO RAN A DIAGNOSTIC TEST AND INFORMED HER THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,241.

05/29/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN ADVISED THE CONTACT THAT THE FUEL VALVE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THERE WERE NO FURTHER REPAIRS PERFORMED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

05/29/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2012
Crash: No
Fire: No
Summary

I HAVE A 2010 FORD FUSION AND MY CAR STOPPED ON ME. I WAS DRIVING ON I-30 IN DALLAS TEXAS AND THE WRENCH SYMBOL AND THE BATTERY LIGHT CAME ON. I TOOK MY CAR TO MACHAIK FORD IN DESOTO, TEXAS AND I WAS INFORMED THAT THE THROTTLE WAS BAD AND THAT IT WOULD COST $542.00 DOLLARS. WHY WANT FORD HELP ME AND ALL THE OTHER DRIVES THAT ARE HAVING THIS ISSUE. *TR

05/25/2012
Components: POWER TRAIN
Incident Date: 05/02/2012
Crash: No
Fire: No
Summary

WHILE DRIVING MY CAR SUDDENLY WENT INTO SHUT DOWN MODE. A WRENCH SYMBOL SHOWED ON PANEL. I WAS ABLE TO TURN INTO A DRIVE WAY AND AFTER TURNING THE VEHICLE OFF AND BACK ON THE WRENCH WENT OFF AND THE CAR RAN NORMAL. I TOOK TO THE SHOP AND NOTHING SHOWED ON THE COMPUTER. IT THEN HAPPENED 5 MORE TIMES. BACK TO THE DEALERSHIP NOW SAYS THAT IT IS BAD THROTTLE BODY AND IS NOT COVERED. AFTER RESEARCHING ONLINE IT APPEARS TO BE A BIGGER PROBLEM AND FORD SHOULD RECALL. THERE ARE SO MANY COMPLAINTS THAT IT IS OBVIOUS THAT IT IS A DEFECT. PEOPLE ARE GOING TO GET KILLED. FORD FIX THIS NOW. I HAVE NO CHOICE BUT TO PAY TO HAVE IT FIXED BUT I SHOULDN'T. IT WOULD BE VERY INTERESTING TO SEE HOW MANY HAVE BEEN FIXED TO DATE JUST BY FORD AND NOT OTHER COMPANIES. *TR

05/25/2012
Components: POWER TRAIN
Incident Date: 05/07/2012
Crash: No
Fire: No
Summary

WHEN TRYING TO ACCELERATE, RPMS WOULD REV TO BETWEEN 4000-5000 BUT CAR WOULD NOT SPEED UP. ONCE IT FINALLY STARTED (AFTER THREE TRIES), CAR FINALLY JERKED FORWARD AND SHUDDERED BEFORE SPEEDING UP. AFTER DRIVING FOR ABOUT 30 MINUTES, I THEN TRIED TO REVERSE THE CAR AND IT JERKED AND GRINDED EXTREMELY HARD. SMELLS LIKE SOMETHING IS BURNING AT TIMES. TOOK TO DEALERSHIP TWICE ALREADY, BUT STILL HAVING PROBLEMS. *TR

05/22/2012
Components: WHEELS,SERVICE BRAKES,ENGINE
Incident Date: 03/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC1AR******
Summary

AT 2000 MILES HAD CAR BACK FOR BRAKES.ITS BEEN BACK 8 TIMES. THEY HAVE CUT THE ROTORS AND REPLACED PADS AND STILL JUMPS AFTER ABOUT 5000 MILES. VIBRATION IN CAR THAT THEY COULDNT FIND Y. REPLACED TROTTLE BODY . THERE IS AN ISSUE WITH THE BRAKES THEY NEED TO FIND OUT WHATS WRONG. THEY HAVE CUT THE ROTORS DOWN TO THE POINT THEY REPLACED THEM AND THE ONES ON THE FRONT ARENT 6 MONTHS OLD AND THEY CUT THEM AGAIN. *TT

05/21/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

I DRIVE APPROXIMATELY 30 MILES ON THE HIGHWAY TO GET TO WORK. THE DAY THIS PROBLEM FIRST OCCURRED, I GOT OFF THE HIGHWAY AND CAME TO A STOP SIGN. I CHECKED FOR TRAFFIC BOTH DIRECTIONS. A CAR WAS COMING FROM THE LEFT, AND I WAS TURNING RIGHT. I KNEW WITH MY CAR'S ACCELERATION I HAD PLENTY OF SPACE TO PULL OUT SAFELY (IT HAS A V6 ENGINE, AUTOMATIC TRANSMISSION). I HIT THE GAS AND PULLED OUT. THE CAR DID NOT ACCELERATE AS EXPECTED. I BARELY HIT 5 MPH AND THE TACHOMETER REDLINED. I TOOK MY FOOT OFF THE GAS PEDAL AND TRIED AGAIN. SAME THING - REDLINED. THE THIRD TIME I TRIED, THE CAR SHUDDERED AND FINALLY SHIFTED TO THE NEXT GEAR. THE CAR BEHIND ME WAS FAR ENOUGH AWAY TO SLOW DOWN SAFELY, BUT IN A DIFFERENT SITUATION THEY COULD HAVE EASILY HIT ME. I JUST ROLLED OUT IN FRONT OF THEM BECAUSE THE CAR DIDN'T RESPOND WHEN I HIT THE GAS. IMMEDIATELY AFTER THAT INCIDENT, I SCHEDULED A SERVICE APPOINTMENT AT A FORD DEALERSHIP. THE FIRST AVAILABLE APPOINTMENT WAS TWO WEEKS OUT. I BOOKED THE APPOINTMENT AND CONTINUED TO (CAUTIOUSLY) DRIVE MY CAR TO WORK. THE CAR RAN ROUGH EVEN AT CONSTANT HIGHWAY SPEEDS. LAST NIGHT I DROPPED MY CAR OFF AT THE DEALERSHIP FOR THE SERVICE APPOINTMENT. I TOOK THE HIGHWAY TO GET THERE. WHEN I TRIED TO ACCELERATE TO MERGE ONTO THE HIGHWAY, THE PROBLEM OCCURRED AGAIN. I ROLLED OUT INTO TRAFFIC AT ABOUT 5 MPH, HITTING THE GAS PEDAL AND GETTING NOTHING. AGAIN, I WAS LUCKY THAT THERE WAS ENOUGH ROOM BETWEEN ME AND THE APPROACHING TRAFFIC. THIS PROBLEM COULD HAVE EASILY CAUSED A BAD ACCIDENT. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP. I'M WAITING FOR THEM TO CALL BACK WITH A DIAGNOSIS. *TT

05/19/2012
Components: STRUCTURE
Incident Date: 04/01/2011
Crash: No
Fire: No
Summary

DRIVER SIDE INTERIOR DOOR HANDLE PLASTIC SEPARATED AND HANDLE CRACKED. UNABLE TO LOCK DOOR WITHOUT HAVING TO HOLD HANDLE IN. WAS ABLE TO OPEN DOOR FROM THE INTERIOR WITH GREAT CAUTION. HANDLE CONTINUED TO CRACK ALL THE WAY THROUGH AND HAD TO BE REPLACED. *TR

05/17/2012
Components: TIRES
Incident Date: 05/02/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION EQUIPPED WITH MICHELIN HYDRO-EDGE TIRES, SIZE 215/60/R16. THE DOT NUMBER WAS APXN4XX0110. THE CONTACT STATED THAT THE SIDEWALLS OF ALL FOUR TIRES WERE CRACKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE WHEN THE FAILURE WAS DIAGNOSED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS AWIATING A REPLY. THE FAILURE MILEAGE ON THE TIRES WAS 17,000. THE FAILURE MILEAGE OF THE VEHICLE WAS 35,100. THE VIN WAS UNAVAILABLE. UPDATED 7/23/12 *CN MICHELIN REFUSED TO ADJUST THE DEFECTIVE TIRES UNDER WORKMANSHIP AND MATERIAL WARRANTY. THEY REFERRED TO DEFECT AS COSMETIC CRACKING

05/16/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A COMPLETE LOSS OF THE ENGINE POWER AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD, WHERE THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE VEHICLE RESUMED AS NORMAL. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE DIFFERENT OCCASIONS FOR DIAGNOSIS. THE THIRD TIME A TROUBLE CODE WAS DETECTED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

05/13/2012
Components: POWER TRAIN,ENGINE
Incident Date: 05/12/2012
Crash: No
Fire: No
Summary

ON 5/12/12 COMING HOME FROM A SOFTBALL TOURNAMENT WITH THE CRUISE ON AT AROUND 65 MPH THE YELLOW WRENCH LIGHT CAME ON. ENGINE WAS STILL RUNNING BUT COULD NOT ACCELERATE. COASTED INTO A CHURCH PARKING LOT. PUT THE CAR IN PARK AND RESTARTED. WHEN RESTARTING SEEMED HARD TO START...LIKE AN ALTERNATOR ISSUE. ARRIVED HOME SAFELY (WAS ABOUT 5 MILES FROM HOME WHEN INCIDENT HAPPENED). ON 5/13/12 (SUNDAY) SAME ISSUE EXCEPT IT HAPPENED 3 TIMES DURING A 30 MILE TRIP. THE LAST TIME I HAD PULLED OVER AND PUT IT INTO PARK I WAS WORRIED IT WOULDN'T START...TURNED AND TURNED BUT SLOWLY...AGAIN SOUNDED LIKE AN ALTERNATOR. I HAD ISSUES WITH THE CRUISE CONTROL A FEW MONTHS BACK AND OF COURSE NOTHING WAS FOUND TO BE WRONG. SHORT STORY IS WHEN I HIT "RESUME" TO GET IT BACK TO THE SPEED IT WAS WHILE ON CRUISE CONTROL THE RPM'S WILL RUN 5000-6000 FOR F A R LONGER THAN IT SHOULD. THE CAR WILL BE TO THE DESIRED SPEED AND IT WILL STAY AT THE HIGH RPM FOR 4-6 SECONDS INSTEAD OF KICKING INTO THE NEXT GEAR WHICH OBVIOUSLY IS HARD ON THE ENGINE AND GAS MILEAGE. NOT HAPPY WITH THE DEALERSHIP IN THEIR INVESTIGATION OF MATTERS AND NOT HAPPY WITH THE CAR ITSELF. *TR

05/13/2012
Components: POWER TRAIN
Incident Date: 07/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

DRIVING ON THE WEST VIRGINIA TURNPIKE AT 65-70 MPH WHEN THE RPM'S JUMPED ABOVE 4 AND LOST ALL POWER TO THE ENGINE. THE ENGINE WAS STILL RUNNING BUT HAD NO POWER FROM THE GAS PEDAL TO THE ENGINE. PULLED TO THE FAR RIGHT SIDE OF THE ROAD AS I WAS GOING UP HILL INTO THE TRUCK LANE AND THEN EVENTUALLY ON TO THE BERM AS THE TRUCKS WERE NOW RUNNING FASTER THAN ME GOING UPHILL. IT WAS THE MOST DANGEROUS DRIVING SITUATION I HAVE EVER BEEN THROUGH. I WAS ABLE TO LOCATE A FORD DEALERSHIP ON THE TURNPIKE WHERE I COULD LEAVE THE CAR FOR THE NECESSARY REPAIRS. THE REPAIRS TOOK A TOTAL OF 25 DAYS. FORD WOULD NOT PROVIDE ME WITH A LOANER CAR AS I BOUGHT THE VEHICLE USED AND THEREFORE NO RENTAL COVERAGE EVEN THOUGH THE ISSUE WAS A KNOWN ISSUE DUE TO FAULTY PARTS AND A POOR INITIAL REPAIR BY FORD. I HAD TO RENT A VEHICLE IN WEST VIRGINIA IN ORDER TO COMPLETE MY DRIVE HOME AND HAD TO DROP THE RENTAL IN COLUMBUS. $185 + GAS + DEPOSIT AND RESULTING NSF FEES IN MY CHECKING ACCOUNT FOR A 12 HOUR CAR RENTAL THAT FORD WOULD NOT COVER. UPON GETTING MY VEHICLE BACK IT RAN SMOOTHLY UNTIL OCTOBER OF THE SAME YEAR. I TOOK MY VEHICLE TO A NATIONAL CHAIN OIL CHANGE COMPANY WHO ADVISED THAT THEY COULD SEE TRANSAXLE FLUID ALL THE WAY TO THE BACK OF THE UNDERBODY OF THE VEHICLE. I TOOK THE CAR TO MY LOCAL FORD DEALERSHIP WHO FOUND THAT THE REPAIR COMPLETED IN WEST VIRGINIA DID NOT GET THE PAN SEALED PROPERLY AND THE FLUID WAS LEAKING FROM THE FAULTY SEAL, WHICH THEY REPAIRED BUT IT TOOK THEM 14 DAYS TO DO SO. FAST FORWARD TO MAY AND ANOTHER HARD SHIFT WITH A LURCH FORWARD AND THEN NO POWER FROM THE GAS PEDAL TO THE ENGINE. TOOK IT TO THE LOCAL DEALERSHIP WHO COULD FIND NO ERROR CODES AND COULD NOT DUPLICATE THE ISSUE. 5/13 - MOTHER'S DAY AND IT HAPPENS AGAIN BUT THIS TIME THE ENGINE LIGHT IS NOW ON AND THE CAR RUNS ROUGH. TAKING TO DEALERSHIP AGAIN TOMORROW. *TR

05/11/2012
Components: POWER TRAIN
Incident Date: 05/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJG8AR******
Summary

I WAS DRIVING HOME AND GOING UP A HILL WHEN I FELT THE VEHICLE SLOW ACCELERATION AND THEN IT REVVED BACK UP. THE TRANSMISSION/THROTTLE CONTROL LIGHT CAME ON SO I PULLED OVER. I TURNED THE VEHICLE OFF AND WAITED FOR A FEW MINUTES. TURNED THE VEHICLE BACK ON AND WHEN I WENT TO ACCELERATE IT LURCHED. I CONTINUED DRIVING HOME AND SINCE IT WAS AFTER 9:00 P.M. WHEN I GOT HOME, I COULDN'T TAKE IT TO THE DEALERSHIP UNTIL THE NEXT MORNING. ON MAY 11, 2012 I TOOK IT TO THE DEALERSHIP AND THEY CALLED TO TELL ME THAT THE VEHICLE SLIPPED FROM 4TH GEAR INTO 5TH GEAR AND THIS SHOULD NEVER HAPPEN SO THEY WERE GOING TO HAVE TO PULL THE TRANSMISSION AND I WOULD BE WITHOUT MY CAR FOR 5-6 DAYS. AFTER RESEARCH ON THE INTERNET IT APPEARS THAT SEVERAL PEOPLE ARE HAVING THIS SAME ISSUE WITH THE TRANSMISSION OF THE 2010 FORD FUSION. *TR

05/10/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE CONTACT SHUT OFF THE VEHICLE, AND THE VEHICLE REGAINED NORMAL OPERATION ONCE RESTARTED. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WOULD BE EXPERIENCED SEVERAL TIMES THROUGHOUT ANY GIVEN DAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE MASS AIR FLOW SENSOR NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED BUT DID NOT PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000.

05/09/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 05/02/2012
Crash: No
Fire: No
Summary

2010 FORD FUSION: WHILE DRIVING AT 65MPH ON A HIGHWAY WITH CRUISE CONTROL SET THE CAR LOST POWER AND STALLED. TACHOMETER DROPPED TO 1000 RPMS AND FLUCTUATED BETWEEN 500 - 1000 RPMS. WRENCH LIGHT (THROTTLE / TRANSMISSION) ILLUMINATED AND THE CAR COASTED TO A CRAWL AT LESS THAN 5MPH. THE CAR'S THROTTLE WAS UNRESPONSIVE AND I WAS UNABLE TO ACCELERATE. I BECAME A SERIOUS REAR-END HAZARD IN A CONSTRUCTION ZONE AND HAD TO PULL OFF TO THE SIDE OF THE ROAD. I PUT THE CAR IN PARK, RESTARTED IT AND THE CAR RAN FINE. I AM JUST BARELY UNDER WARRANTY (AND JUST BOUGHT THE CAR 1 WEEK AGO) SO I BROUGHT IT TO A FORD DEALER - THEY "CHECKED" THE CAR AND FOUND "NOTHING WRONG" WITH THEIR COMPUTER SCAN AND STATED THAT THERE WAS NO ERROR CODE - SO THERE WAS NOTHING THAT THEY COULD DO. THE DAY AFTER I PICKED THE CAR UP FROM THE DEALER THE CAR DID THE SAME THING, TWICE. THIS TIME IT DID IT AFTER A COLD START IN THE MORNING AND AGAIN WHEN I LEFT WORK IN THE AFTERNOON - AGAIN THE WRENCH LIGHT CAME ON AND SHUT OFF ONCE I RESTARTED THE CAR. BRINGING THE CAR IN TOMORROW AGAIN...WE'LL SEE WHAT HAPPENS. WHAT A SAFETY RISK - MY WIFE REFUSES TO DRIVE THE CAR! *TR

05/08/2012
Components: TIRES
Incident Date: 05/07/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS MICHELIN ENERGY SAVER TIRES, SIZE P225/50/R17, THAT WERE EQUIPPED ON A 2010 FORD FUSION. WHILE EXAMINING THE TIRES, THE CONTACT NOTICED THAT ALL FOUR TIRES WERE EXPERIENCING DRY ROT AROUND THE SIDEWALL. THE TIRES HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 28,000.

05/07/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I AM GUESSING AT THE "COMPONENT SELECTION" ABOVE. I WAS DRIVING 30 MPH IN A NEIGHBORHOOD; CAR PITCHED OR LUNGED FORWARD; WRENCH LIGHT CAME ON PANEL; RPM'S DROPPED; CAR SLOWED DOWN AND PRESSING GAS PEDAL DID NO GOOD; CAR WAS STILL RUNNING; CAR COASTED TO A STOP. WAITED FOR HELP TO COME. RESTARTED CAR, IT WENT ABOUT 1/2 MILE AND DID THE SAME THING; TOOK TO DEALERSHIP. THEY CHECKED IT OUT AND COULD NOT REPLICATE THE PROBLEM AND RETURNED IT TO ME; WITHIN TEN MINUTES AND 5 MILES, IT HAPPENED AGAIN IN THE SAME SEQUENCE AS DESCRIBED ABOVE EXCEPT I WAS GOING 50 MPH ON A BUSY HILLY TWO LANE STATE HIGHWAY. TOOK IT BACK TO DEALERSHIP THEY SAID IT WAS THE THROTTLE BODY OR THROTTLE RAIL. I AM SCARED TO DRIVE IT ONCE, OR IF, IT IS REPAIRED; STILL HAVEN'T RECEIVED CAR BACK AND PARTS ON BACK ORDER! INTERNET SEARCH LEAD ME TO NUMEROUS OCCURRENCES EXACTLY LIKE MINE AND SOME WERE TEMPORARY FIX THAT LED TO OTHER PROBLEMS WITH THE THROTTLE AND TRANSMISSION. *TR

05/07/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

EXTREME OVER HEATING OF LEFT (DRIVERS SIDE) REAR BRAKES LEADING TO PREMATURE AND UNEVEN PAD FAILURE. PADS APPEAR TO HAVE BECOME SO HOT THAT THERE IS ASH PRESENT ON THEM. *TR

05/07/2012
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 05/05/2012
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE, THE WRENCH LIGHT CAME ON AND THE CAR BECAME UNRESPONSIVE TO ACCELERATION. I HAD TO TURN ON THE HAZARDS AND COAST TO THE SHOULDER. THE CAR WAS ABLE TO BE RESTARTED AND DROVE FINE FOR ANOTHER 30 MINUTES BEFORE THE SAME THING HAPPENED AGAIN. 2 DAYS LATER THE SAME THING HAPPENED ON THE INTERSTATE AGAIN, REQUIRING ME TO COAST TO THE SHOULDER OF THE ROAD! TODAY IT HAPPENED WHILE I WAS ONLY GOING 45 MPH AND HAPPENED THREE TIMES IN 10 MILES. WHEN I GOT HOME I IMMEDIATELY BEGAN RESEARCHING OTHER FORD FUSION PROBLEMS AND FOUND THIS TO BE A COMMON OCCURRENCE. WE TESTED THE CHIP OF THE CAR AND GOT A CODE OF P2112, INDICATING THE THROTTLE BODY WAS MALFUNCTIONING. THIS COMES BEHIND AN ELECTRICAL PROBLEM REQUIRING A NEW BATTERY AFTER 50,000 MILES, A PLASTIC PIECE BREAKING OFF THE SUNROOF AND NEEDING TO BE REPLACED AT 40,000 MILES, AND THE SUNGLASSES SPRING BREAKING AT 35,000 MILES! THIS IS THE SECOND FORD I HAVE OWNED AND WE WERE THRILLED WITH OUR FORD FIVE HUNDRED, BUT THE FUSION SEEMS TO HAVE MORE PROBLEMS THAN IT HAS GOOD QUALITIES! FORD REALLY NEEDS TO FIND A FIX FOR THEIR THROTTLE PROBLEM BEFORE ONE OF US IS INJURED OR KILLED WHILE WE COAST TO SAFETY ON THE INTERSTATE IN A MALFUNCTIONING CAR! *TR

05/01/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

2010 FORD FUSION CAR STALLED AND ENGINE SHUT OFF IN HEAVY TRAFFIC 2 MTHS AGO. HAD TO PULL OVER. CRANKED IT WAS FINE. DAYS LATER, ENGINE BEGINS TO CRANK EVERY FEW DAYS, SLOW AT FIRST BUT WILL START. BEEN GOING ON SINCE. 3 WKS TODAY, CAR POWERS DOWN WHILE DRIVING 65 MPH THIS MORNING ON MAIN INT. HWY.THE WRENCH LIGHT CAME ON DASHBOARD. CAR WOULD NOT ACCELERATE WHEN I PRESSED THE GAS PEDDLE. HAD TO "COAST" TO ER LANE. CAR WAS RUNNING, BUT COULD NOT ACCELERATE AT ALL. WHEN STOPPED, TURNED CAR OFF. RECRANKED ENGINE. WRENCH LIGHT WENT OFF, AND DROVE TO WORK FINE. TOOK TO DEALER TODAY. WHILE EXPLAINING THE ISSUE, AN EMPLOYEE OVERHEARD AND SAID "DO YOU DRIVE A FUSION?" I SAID YES, HE SAID ITS YOUR THROTTLE BODY. HE SAYS THIS WITHOUT EVEN LOOKING AT THE CAR! CONFIRMED IT WAS THROTTLE BODY PART AFTER INSPECTION. PART WAS NOT IN STOCK. TOLD I COULD DRIVE CAR HOME. THEY WOULD CALL WHEN PART COMES IN. DEALER CALLED THIS EVENING AND SAID MY MANF. WARRANTY WAS PAST TIME, AND ADDITIONAL WARRANTY TECH WOULD NOT COVER THROTTLE BODY PART. PART EXPENSE $261 PLUS TAXES AND 30 MINUTES LABOR TIME TO INSTALL. I'M DISTURBED TO KNOW FORD IS AWARE AND OTHERS ARE HAVING THIS PROBLEM AND I AM EXTREMELY SCARED TO DRIVE THIS CAR KNOWING IT STALLED AT 65 MILES AN HOUR!!! SOMEONE NEEDS TO PULL THESE CARS OFF THE ROAD AND MAKE THE REPAIRS TO THESE VEHICLES. I HAVE NEVER OWNED AN AMERICAN MADE CAR. THIS IS MY FIRST ONE. SOME FIRST IMPRESSION. I WILL BE TRADING THIS CAR AS SOON AS I CAN. I AM JUST SO DISAPPOINTED IN FORD CLAIMING THE "BUILT FORD TOUGH" MOTTO. THIS ISN'T TOUGH, ITS DANGEROUS! I'VE NEVER OWNED A CAR WHERE BEING LESS THAN 2YRS OLD, A PART ALREADY HAS TO BE REPLACED? SERIOUSLY?? FORD SHOULD PAY ATTENTION TO THEIR COMPLAINTS. HOW MANY COMPLAINTS DOES IT TAKE TO GET A RECALL??????????? MINE MAKES NUMBER 320........ A RECALL SHOULD BE AFTER 2 PEOPLE ARE CLAIMING THE SAME THING. *JS

04/30/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I WAS GOING DOWN THE HIGHWAY AT 55 MPH CAR STARTED TO RUN ROUGH THEN LOST ALL POWER. I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD. AT PLACE ON THE HIGHWAY WHERE CAR STOP RUNNING THERE WAS NO BREAKDOWN LANE. TURNED ENGINE OFF WAITED A MINUTE ATTEMPTED TO RESTART CAR IT WAS STILL RUNNING ROUGH AND WOULD NOT ACCELERATE ALSO WRENCH LIGHT CAME ON. SHUT CAR OFF WAITED A COUPLE OF MORE MINUTES CAR STARTED AND ACCELERATED BUT NOW THE CHECK ENGINE LIGHT CAME ON. THIS IS NOT THE FIRST TIME THE CAR LOST POWER BUT WHEN I CALL SERVICE THEY SAID IT WAS NOTHING JUST A COMPUTER GLITCH. THE FIRST TIME THE CAR LOST POWER I WAS ABLE TO TURN IT OFF AND BACK ON WITH NO PROBLEMS. *JS

04/29/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/26/2012
Crash: No
Fire: No
Summary

THE TRANSMISSION OF THE 2010 FORD FUSION SLIPS AND RESULTED IN MY INABILITY TO ACCELERATE THE VEHICLE IN HEAVY TRAFFIC WHILE TRAVELING OVER THE GEORGE WASHINGTON BRIDGE IN NEW YORK CITY. THE DEALER, VAN BORTEL IN ROCHESTER, NY, HAS HAD THE VEHICLE FOR A TRANSMISSION RE-BUILD AND TWO ADDITIONAL TIMES FOR A SEAL THAT LEAKED TRANSMISSION FLUID. I HAD ANOTHER INCIDENT WHERE I BROUGHT THE VEHICLE TO ANOTHER DEALER AND THEY REPLACED ADDITIONAL COMPONENTS PURSUANT TO A PROGRAM FIX FROM FORD (THE VAN BORTEL SHOULD HAVE PERFORMED, BUT DID NOT). THIS IS DANGEROUS AS I WAS LUCKY NOT TO HAVE BEEN REAR-ENDED BY THE 18 WHEELER BEHIND ME AT THE TIME MY TRANSMISSION FAILED ON THE BRIDGE! *TR

04/29/2012
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 04/16/2012
Crash: No
Fire: No
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY CAR SHUT OFF I WAS ALMOST HIT BY ANOTHER CAR THEN A SEMI TRUCK BECAUSE I DIDN'T KNOW WHAT HAD HAPPENED. MY CAR HAD NO THROTTLE RESPONSE. AFTER HAVING MY CAR LOOKED AT IT, IT WAS DIAGNOSED TO HAVE A BAD THROTTLE BODY. SO I DID SOME RESEARCH AND ITS A COMMON THONG WITH 2010 FORD FUSIONS, BUT FOR SOME REASON FORD WON'T EITHER FIND A WAY TO FIGURE OUT WHY THEY SEEM TO HAVE THROTTLE BODIES THAT ARE MALFUNCTIONING AND PUTTING THEIR DRIVERS LIVES IN DANGER. THEY NEED TO RECALL THIS BEFORE IT CAUSES SOMEONE TO LOSE THEIR LIFE. FOR PEOPLE WHO DON'T KNOW IT COST ABOUT $500 TO GET IT FIXED IF YOUR VEHICLE ISN'T UNDER WARRANTY. *TR

04/28/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 04/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WAS GOING UP A SMALL HILL ABOUT 30 MILES AN HOUR WHEN THE CAR STARTED TO LOSE POWER. EVEN WITH HITTING THE GAS ALL I GOT WAS A JERK FORWARD. I MADE IT UP THE HILL LURCHING FORWARD ALL THE WAY AND GOT HOME (ONLY A BLOCK). RESEARCH ON THE INTERNET INDICATES THIS IS A KNOWN PROBLEM WITH THIS CAR THAT REALLY NEVER GETS FIXED. WHAT CAN I DO? HERE ARE SOME LINKS TO THE SEARCH SITES: HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/FORD/FUSION/ HTTP://FORUMS.AUTOMOBILEMAG.COM/70/7761889/FORD/2010-FORD-FUSION-TRANSMISSION/PAGE18.HTML#IXZZ1TLQ3UK95. *TR

04/28/2012
Components: SEATS
Incident Date: 04/21/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WE WERE SITTING STOPPED AT A TRAFFIC LIGHT WHEN A TRUCK STRUCK US FROM THE REAR TRAVELING APPROXIMATELY 50MPH. THE FRONT SEATS RECLINED TOWARD THE BACK SEATS. I NOTED THAT THERE IS A CURRENT RECALL POSTED ON YOUR SITE. I WAS NEVER MADE AWARE OF THIS FROM FORD. I RECEIVED THE CAR THE SAME MONTH THE RECALL WAS ISSUED. I AM UPSET THAT MY CAR HAS BEEN TO FORD SEVERAL TIMES FOR REPAIRS AND ANOTHER RECALL BUT I WAS NOT MADE AWARE THAT MY CAR NEEDED THIS REPAIR. THE CAR WAS TOTALED, BUT FORTUNATELY OUR INJURIES WERE LIMITED TO BRUISES. *TR

04/24/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG8AR******
Summary

I WAS PULLING OUT OF MY DRIVEWAY AND ACCELERATING, WHEN THE CAR JERKED AND WOULD NOT GO OVER 1 MPH. THE CAR WOULD NOT ACCELERATE. IT WOULD GO IN REVERSE FINE. THE WRENCH LIGHT ILLUMINATED ON THE DASH BOARD. I TURNED THE CAR OFF AND STARTED IT BACK UP A FEW MINUTES LATER AND IT WAS RUNNING OK. THE LIGHT WENT OFF ON THE DASH. I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT GET ANY CODES OR DUPLICATE THE PROBLEM. THEY SUGGESTED CHANGING THE THROTTLE BODY, BECAUSE THEY HAD SEEN THIS BEFORE ON OTHER FUSIONS.

04/24/2012
Components: POWER TRAIN
Incident Date: 04/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

THE VEHICLE WAS BOUGHT 3 WEEKS AGO AND NOTICED SHIFTING ISSUES 1 WEEK AFTER PURCHASE. I TOOK THE VEHICLE IN TO SEE WHAT WAS WRONG WITH IT AND FOUND THAT THE TRANSMISSION FLUID WAS DARK BLACK AND HAD A BURNT SMELL. IT APPEARS THAT THERE WERE MULTIPLE (UPDATES) NEEDED FOR TRANSMISSION??? ALSO WAS TOLD THAT IS THE NORMAL COLOR OF THE TRANNY FLUID?? BURNT BLACK... *TR

04/21/2012
Components: POWER TRAIN
Incident Date: 04/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

CAR HAS 2.5 ENGINE AND 6F35 AUTO TRANSMISSION. CAR EXHIBITS "FLARE" WHEN SHIFTING. TYPICALLY OCCURS WHEN COLD. PROBLEM PRESENTED ITSELF AT AROUND 42,000 MILES. *JS

04/20/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/19/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THERE WAS A LOSS OF ENGINE POWER, BUT THE VEHICLE DID NOT STALL. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. NO REPAIRS WERE PERFORMED ON THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 54,000.

04/19/2012
Components: POWER TRAIN
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

DRIVING CHILD TO SCHOOL - CAR'S SPEED STARTS DECLINING EVEN THOUGH ACCELERATOR WAS BEEN PRESSED (CAR SHOULD HAVE BEEN GOING BETWEEN 50 -55 MILES). GOT CAR OFF ROAD. SWITCHED CAR OFF, WAITED A COUPLE OF MINUTES AND THEN STARTED CAR AGAIN. DROVE CHILD TO SCHOOL, CALLED FORD DEALERSHIP AND PLACED CAR IN REPAIR SHOP. WAS TOLD THAT WARRANTY WENT OUT 4,000 MILES AGO AND PART AND LABOR WOULD COST APPROXIMATELY $300.00 AND CAR SHOULD BE READY TO PICK UP BY 5 P.M. NEXT DAY. GOT RENTAL CAR FROM DEALERSHIP AND WAS TOLD LATER SAME DAY CAR WENT TO SHOP THAT THROTTLE CONTROL WILL HAVE TO BE REPLACED. UNFORTUNATELY THEY DIDN'T HAVE ONE IN STOCK AND IT WOULD HAVE TO BE ORDERED AND HOPEFULLY WITH ME PAYING AN EXPEDITED DELIVERY CHARGE IT WOULD BE IN THE NEXT DAY IF NOT HOPEFULLY WITHIN THE NEXT DAY DAY OR 2. NOW I AM STUCK WITH A RENTAL CAR FOR APPROXIMATELY 3 MORE DAYS. *JS

04/17/2012
Components: POWER TRAIN
Incident Date: 03/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TRAVELING HIGHWAY, GOING 70 MPH THE CAR SUDDENLY JERKS AND THE SPEED STARTED TO DECELERATE AND THE WRENCH LIGHT ON DASH WENT ON. THE ENGINE WAS STILL ON, BUT ZERO ABILITY TO ACCELERATE. COASTED TO THE SIDE OF THE ROAD AND THE RPM'S WERE FLUCTUATING FROM 0-1 IN PARK. TURNED THE CAR OFF FOR 10 SECONDS AND TURNED IT BACK ON. AFTER TURNING THE KEY ON, THE STARTER SOUNDED LIKE THE KEY WAS TURNED WITH THE ENGINE ON FOR ABOUT 20 SECONDS. THE SECOND TIME WAS GOING UP HILL AT 20 MPH BACK ROADS. SAME THING WITH NO ACCELERATION AND THE WRENCH LIGHT CAME ON. HAD TO PULL OVER BECAUSE THE CAR COULD NOT MOVE AND SHUT IT OFF. SAME WITH THE STARTER FOR ABOUT 20 SECONDS OF IT SOUNDING LIKE THE KEY WAS TURNING WITH ENGINE ON AFTER TURNING IT ON. INCIDENTS ARE ABOUT 1 MONTH AND 10 DAYS APART. *JS

04/17/2012
Components: WHEELS
Incident Date: 12/05/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS WERE ONLY AVAILABLE ON A LIMITED BASIS. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS UNAVAILABLE.

04/17/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 04/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

I WAS DRIVING IN BUSY TRAFFIC AREA WHEN MY THROTTLE BODY CAUSED ISSUES ON MY 2010 FORD FUSION. I MANAGED TO GET OUT OF THE FLOW OF TRAFFIC. MY CAR HAS ONLY 47,700 MILES ON IT. I HAVE LEARNED OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM. I MANAGED TO GET MY CAR HOME (3 MILES AWAY). MY SON RESET THE COMPUTER, AND I DROVE THE CAR AGAIN THE FOLLOWING DAY, AND IT HAPPENED AGAIN ON THE INTERSTATE. DRIVING 65 MPH IN HEAVY TRAFFIC, IT HAPPENED -- THE SPEED DROPPED DOWN TO 20 MPH. I COULD NOT GO ANY FASTER. IT WAS 2 MILES UNTIL I COULD GET OFF THE NEXT EXIT RAMP. I DROVE ON THE SHOULDER PART OF THE WAY BUT THERE WERE TWO CARS ON THE SHOULDER WITH OTHER ISSUES THAT I HAD TO DRIVE AROUND. IT WAS FRIGHTENING AND POTENTIALLY HAZARDOUS. I DID NOT KNOW WHAT THE PROBLEM WAS. I DID NOT KNOW IF THE CAR WAS GOING TO DIE AT ANY TIME OR NOT. IT WAS DARK AND LATE ON A SUNDAY. I FELT VULNERABLE. I HAVE READ ON THE INTERNET THAT OTHER 2010 FUSION OWNERS HAVE EXPERIENCED SIMILAR PROBLEMS - HAZARDOUS SITUATIONS AND HAVING TO PAY FOR REPAIRS WHEN THE CAR DOESN'T HAVE HIGH MILEAGE LIKE MINE. SOME ARE COVERED UNDER WARRANTY (UNDER 36,000) AND SOME JUST BARELY OVER THE 36,000 MILES SO THEY WERE NOT COVERED UNDER THEIR WARRANTY. THE COST OF THE REPAIR WAS JUST BARELY UNDER $470. FOR SOME REASON IT WASN'T COVERED UNDER MY ESP EXTRACARE WARRANTY, AND I DON'T GET THAT EITHER. PLEASE CONSIDER A RECALL ON THIS PART FOR OTHERS WHO MIGHT EXPERIENCE AN SERIOUS ACCIDENT AS A RESULT. *JS

04/17/2012
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION THROUGH RUSH HOUR ACCIDENT TRAFFIC. MY CAR BEGAN TO IDLE ROUGH AND LOST POWER WHILE ON A BRIDGE. I WAS UNABLE TO ACCELERATE. I COASTED OFF THE BRIDGE AND TO THE EMERGENCY LANE. I RESTARTED MY CAR AND EVERYTHING SEEMED OKAY. I GOT BACK INTO ACCIDENT TRAFFIC. MY FUSION AGAIN BEGAN TO IDLE ROUGH. THE RPM JUMPED, MY CAR JERKED FORWARDED AND LOST POWER AGAIN. I HAD MY CAR TOWED TO THE BODY SHOP SINCE IT WAS CLEARLY NOT SAFE TO DRIVE. THE BODY SHOP RAN TESTS AND SAID THE CAR WAS DRIVING FINE FOR THEM. SINCE PICKING MY CAR UP, IT HAS LOST POWER FOUR TIMES IN TWO DAYS. THREE OF THE TIMES HAPPENED WHILE ON A MAJOR INTERSTATE! NOT HAVING THE ABILITY TO ACCELERATE ON A MAJOR INTERSTATE IS A DISTURBING FEELING. MY CAR IS BACK IN THE SHOP SINCE IT IS CLEARLY NOT SAFE TO DRIVE ON A CONSISTENT BASIS. THIS IS NOT MY FIRST ISSUE WITH THE FUSION'S FUEL SYSTEM. THIS WILL BE THE LAST FORD I OWN AND CAN'T WAIT TO TRADE IT IN. *JS

04/14/2012
Components: POWER TRAIN
Incident Date: 03/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I WAS DRIVING ON INTERSTATE 65 IN THE MIDDLE LANE WHEN THE CAR QUIT RESPONDING. THE RPM GAUGE WAS STUCK ON 1 AND PRESSING THE ACCELERATOR GOT NO RESPONSE. I WAS LUCKY ENOUGH TO BE ABLE TO GET OVER AND BARELY OFF THE SIDE OF THE ROAD BUT IT WAS A CLOSE CALL. TRAFFIC WAS PRETTY HEAVY. I CALLED AAA TOWING SERVICE FOR HELP. AFTER 15 MINUTES I TRIED TO START THE CAR AND IT STARTED UP NORMALLY. I WAS ABLE TO GET BACK INTO TRAFFIC AND TAKE THE NEXT EXIT. I DROVE TO THE DEALER. I PURCHASED THE CAR ON FEBRUARY 6, 2012 FROM TOWN & COUNTRY FORD DEALER IN LOUISVILLE, KY AND HAD DRIVEN IT ONLY 596 MILES WHEN THIS HAPPENED. THE REPAIR BILL TO REPLACE THE THROTTLE BODY, INTAKE CARB KIT AND RECALIBRATE PROCESSOR WAS $730.29. I DIDN'T HAVE THE EXTENDED WARRANTY SO I HAD TO PAY THE ENTIRE COST OF THE REPAIR. I ASKED THE DEALER IF THIS WAS A PROBLEM WITH THE FUSION AND WAS TOLD NO IT WAS NOT. *TR

04/12/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/12/2012
Crash: No
Fire: No
Summary

THE VEHICLE BEGAN TO JERK WHEN DRIVING OR BETWEEN AUTOMATIC SHIFTING. SPECIFICALLY WHEN IT SHIFTS INTO THIRD, IT JERKS EXTREMELY HARD. THE ENGINE AND MAINTENANCE LIGHT WILL COME ON AS THE VEHICLE STALLS. THERE IS NO RESPONSE FROM THE ACCELERATOR AND I HAVE TO PUT IT IN PARK, STOP THE CAR AND RESTART IT IN ORDER FOR IT TO MOVE AGAIN. I WAS ALMOST REAR ENDED DUE TO THE VEHICLE DYING IN THE MIDDLE OF THE STREET. *TR

04/10/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

WHILE EXITING FROM THE EXPRESSWAY ON THE EXIT RAMP THE CAR SUDDENLY STALLED. THIS WAS IN HEAVY TRAFFIC. I HAD TO TRY TO GET THE CAR STOPPED, PUT IT IN PARK AND TURN THE IGNITION OFF AND THEN ON AGAIN TO GET IT RESTARTED. WILL TAKE IT TO BE EVALUATED TOMORROW MORNING. *TR

04/06/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE POWER AND FAIL TO ACCELERATE. THE VEHICLE WAS MERGED TO THE SHOULDER WHERE THE MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 56,000.

04/03/2012
Components: WHEELS
Incident Date: 01/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). THE RECALL WAS SCHEDULED TO BEGIN ON OR AROUND JANUARY 24, 2012 HOWEVER, THE PART NEEDED FOR REPAIRS WAS UNAVAILABLE AND THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT PLANNED TO NOTIFY THE MANUFACTURER OF THE UNREASONABLE TIME FRAME IN WHICH THE RECALL REPAIR SHOULD HAVE BEEN PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/11/12 *BF UPDATED 05/21/12

04/03/2012
Components: POWER TRAIN
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO JERK ABNORMALLY. THE CONTACT APPLIED THE ACCELERATOR PEDAL AND THE ENGINE RPMS WOULD INCREASE EXCESSIVELY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS STATED THAT THE TRANSMISSION WOULD HAVE TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIANS ADVISED THE CONTACT THAT THE TRANSMISSION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

03/26/2012
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 03/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

THE THROTTLE BODY ASSEMBLY FAILED AFTER 70,000 MILES. THE VEHICLE WOULD STALL AT SPEED, HAVE TO BE PULLED OVER, STOPPED, ENGINE TURNED OFF AND COMPLETELY RESTARTED. THE VEHICLE HAD MULTIPLE INCIDENCES OF THIS NATURE, AND I HAVE BEEN TOLD THE PROBLEM IS A COMMON PROBLEM WITH THIS YEAR/MAKE/MODEL, THAT BEING THE THROTTLE BODY ASSEMBLY WHICH REQUIRED REPLACEMENT. *TR

03/24/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/08/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

I WAS IN A PARKING LOT TURNING INTO A MARKED PARKING SPACE, WITH MY FOOT OFF OF THE ACCELERATOR, WHEN THE ACCELERATOR MOVED FORWARD ABRUPTLY. THE ENGINE ROARED AS THE CAR ACCELERATED FORWARD, THE CAR JUMPED THE CURB AND MOVED FORWARD STRIKING A COLUMN SUPPORTING THE FRONT CORNER OF AN OFFICE BUILDING. THE COLUMN FELL FORWARD COMING TO REST ON MY CAR, INCHES ABOVE MY HEAD. I APPLIED THE BRAKES FROM THE MOMENT I FIRST REALIZED WHAT WAS TAKING PLACE, BUT THE BRAKES HAD NO EFFECT. THE COST OF REPAIRS TO MY CAR WAS OVER $3000.00, PLUS THE COST TO REPAIR THE BUILDING. I TOOK THE CAR TO THE DEALERSHIP WHERE I HAD PURCHASED IT NEW. THE DEALER'S EMPLOYEES STATED THAT THE COMPUTER DISCLOSED NO PROBLEM. THEY CONTACTED FORD ENGINEERS WHO ORDERED THE DEALER NOT TO ATTEMPT ANY REPAIRS. FORD CLAIMED NO KNOWLEDGE OF SUCH A PROBLEM EVER OCCURRING. *TR

03/23/2012
Components: WHEELS
Incident Date: 01/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS CONTACTED ON NUMEROUS OCCASIONS IN ORDER TO SECURE AN APPOINTMENT FOR RECALL REPAIRS HOWEVER, THE CONTACT WAS INFORMED THAT THE NECESSARY PARTS WERE NOT YET AVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS ALSO CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE FAILURE MILEAGE WAS 15,000.

03/23/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY 2010 FORD FUSION AT 33,000 MILES REQUIRED NEW REAR BRAKES AND ROTORS, BECAUSE THE BRAKES WERE GRINDING AND APPEARED UNSAFE. THIS WAS NOT COVERED BY WARRANTY BECAUSE THE CALIPERS WERE NOT FOUND TO BE DEFECTIVE. THIS APPEARS TO BE A DESIGN FLAW THAT WILL LIKELY REOCCUR IF NOT ADDRESSED BY FORD, AND COULD PUT AT RISK THE SAFETY OF MYSELF AND MY FAMILY. *TR

03/23/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 12/23/2011
Crash: No
Fire: No
Summary

I HAVE A 2010 FORD FUSION S, I WAS DRIVING HOME FOR CHRISTMAS BREAK WHEN MY CAR SHUT OFF AND HAD NO THROTTLE RESPONSE. I DIDN'T DRIVE THE VEHICLE FOR LIKE FIVE DAYS AND THE CAR WAS FINE BUT IT STARTED BACK UP IN JANURARY AND AGAIN IN THE BEGINNING OF MARCH. IT HAS A CODE OF P211 WHICH IS THE THROTTLE BODY ISSUE. I HAVE DONE SOME RESEARCH ON THE PROBLEM AND MULTIPLE FORD FUSION'S ARE HAVING THE SAME ISSUES AS I AM. FOR SOME REASON FORD IS TRYING TO AVOID HEARING THE ISSUE ON THE FACT THAT THEY HAVE FAULTY THROTTLE BODIES. IT IS A SAFTEY ISSUE WHEN YOU ARE TRAVELING DOWN THE HIGHWAY OR INTERSTATE AT 60-70 MPH AND ALL OF SUDDEN YOUR CAR NO LONGER HAS A THROTTLE RESPONSE. YOU HAVE TO PULL OFF THE ROAD SHUT YOUR CAR OFF AND RESTART IT. THIS DOESN'T FIX THE PROBLEM IT JUST DOES IT ALL OVER AGAIN WITHIN THE NEXT MILE OR TWO. FORD SHOULD REALIZE THE ISSUE AND MAKE A RECALL FOR THE THROTTLE BODY. THERE ARE PEOPLE THROUGHOUT THE UNITED STATES THAT ARE PAYING BETWEEN $400-$600 OUT OF THEIR POCKET IF THEIR CAR IS NO LONGER UNDER WARRANTY TO FIX A COMMON PROBLEM THAT PEOPLE ARE HAVING WITH FORD FUSIONS. *TR

03/22/2012
Components: SEATS
Incident Date: 03/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA9AR******
Summary

HEAD RESTRAINT DESIGN HAS THE HEAD PUSHED FOWARD TO THE POINT OF PAIN. THE HEAD IS NOT IN LINE WITH WITH THE SPINE. *TR

03/21/2012
Components: POWER TRAIN
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE ATTEMPTING TO PASS A VEHICLE, THE TRANSMISSION COMPLETELY DISENGAGED FROM THE ENGINE AS IF IT WERE IN NEUTRAL LEAVING ME WITH NO POWER TO THE WHEELS. THE REVS ON THE ENGINE WERE EXTREMELY HIGH. AS I WAS PASSING ON THE LEFT, THIS LEFT ME IN AN EXTREMELY DANGEROUS AND VULNERABLE POSITION AS I HAD NO POWER TO MOVE THE VEHICLE. FORTUNATELY I WAS ABLE TO COAST TO THE RIGHT AT WHICH TIME AT A NEAR STOP THE TRANSMISSION VIOLENTLY RE-ENGAGED. FIRST TIME, TOOK TO THE DEALERSHIP WHERE THEY REPROGRAMMED TRANSMISSION. IT HAS SINCE HAPPENED AGAIN, AGAIN WHILE ACCELERATING TO PASS. IT IS JUST A MATTER OF TIME BEFORE THIS KILLS SOMEONE. IT IS NOT SAFE, DEALER CLAIMS THAT THEY CAN NOT REPRODUCE, THERE ARE NO CODES. THIS ISSUE IS WELL DOCUMENTED HERE AND ELSEWHERE, THERE NEEDS TO BE A RECALL. *JS

03/20/2012
Components: WHEELS
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO SAFETY RECALL NOTICE CONCERNING WHEEL STUDS *TGW THE DEALER INFORMED THE CONSUMER, THEY ONLY HAD ONE LUG NUT KIT AVAILABLE . THE CONSUMER WAS INFORMED HE WOULD BE PLACED ON A WAITING LIST. AS OF MARCH 10, 2012, THE CONSUMER HAS NOT RECEIVED A CALL FROM THE DEALER. *JB

03/19/2012
Components: POWER TRAIN
Incident Date: 02/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

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

03/18/2012
Components: POWER TRAIN
Incident Date: 03/14/2012
Crash: No
Fire: No
Summary

2010 FORD FUSION WILL LOSE POWER AT HIGHWAY SPEED, CAR WILL NOT STALL COMPLETELY BUT WILL JERK AND SHAKE WITHOUT ENOUGH POWER TO GET OFF ROAD. TOOL LIGHT WILL COME ON, AFTER RESTARTING CAR WILL DRIVE NORMAL. SUDDEN LOSS OF POWER IS EXTREMELY DANGEROUS! HOW MANY CRASHES WILL IT TAKE BEFORE OUR GOVERNMENT FORCES FORD TO FIX THE PROBLEM. TOOK TO MECHANIC, NO CODES TO DETERMINE PROBLEM. FORD .....STEP UP STAND BEHIND YOUR PRODUCT! WIFE WAS ALMOST RAN OVER BY TRACTOR TRAILER! *TR

03/14/2012
Components: WHEELS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) IN JANUARY, 2012. THE CONTACT CALLED THE DEALER NUMEROUS TIMES TO SECURE AN APPOINTMENT FOR RECALL REPAIRS, BUT THE DEALER ADVISED THE CONTACT THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS WORRIED THAT THE FAILURE WOULD OCCUR ON THE VEHICLE PRIOR TO BEING ABLE TO HAVE THE RECALL REPAIRS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 7,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/10/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/17/2012
Crash: No
Fire: No
Summary

FIRST HAPPENED SETTING AT A RED LIGHT, LIGHT CHANGED I TOOK OFF AND CAR STALLED IN INTERSECTION AND LUCKY I WAS MOVING FAST ENOUGH TO GET OUT OF THE WAY AND OFF THE ROAD. SECOND TIME I WAS GOING 60MPH DOWN ROAD AND CAR STALLED LOSING POWER AND THE ABILITY TO BRAKE AND STEER PROPERLY. CAR STALLS AND WHEN RESTARTED ITS RPMS ARE VERY RANDOM, UP AND DOWN , CAR SHAKES ETC. THEN STALLS AGAIN. TOOK TO FORD AND THEY CANT FIND ANYTHING. THIS IS A VERY UNSAFE PROBLEM THAT IS OCCURRING, AND I HAVE FOUND DOZENS OF PEOPLE WITH THE SAME PROBLEM ON ONLINE FORUMS... *TR

03/06/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN THE VEHICLE WAS FIRST STARTED, THERE WAS A POPPING NOISE THAT WAS EXHIBITED BY THE BRAKE SYSTEM. THE CONTACT STATED THAT THE NOISE WOULD CEASE ONCE THE ENGINE WAS WARM. THE DEALER INSPECTED THE VEHICLE AND DISCOVERED THAT THE NOISE WAS CAUSED BY BRAKE DUST AND ADVISED THAT THE NOISE SHOULD CEASE ONCE THE VEHICLE WAS RUNNING. THE BRAKE SYSTEM WAS TESTED AND THERE WERE NO FAILURES DETECTED. THE CONTACT STATED THAT THE NOISE CONTINUED AND PROGRESSIVELY BECAME WORSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 15,416. UPDATED 03/27/12*LJ THE CONSUMER STATED THE POPPING OISE IS STILL PRESENT AND IS O NLY HEARD WHEN THE BRAKE IS APPLED AND THE NOISE WOULD BECOME LOUDER. UPDATED 04/09/12

03/05/2012
Components: WHEELS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THEY HAD NO TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23,500.

03/03/2012
Components: WHEELS
Incident Date: 03/03/2012
Crash: No
Fire: No
Summary

3MAR12 CALLED DEALER TO GET RECALL DONE AND WAS TOLD THAT THE DO NOT HAVE THE PART. I HAD CALLED PREVIOUSLY ON 13 FEB12 AND WAS TOLD THE SAMETHING, 3MAR12 WAS PUT ON A WAITING LIST AND DON'T KNOW FOR HOW LONG. IN THE NOTICE IT STATED TO GET RECALL DONE IN A TIMELY FASHION. *TR

03/01/2012
Components: WHEELS
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

AFTER DRIVING OUR 2010 FORD FUSION IN SNOW IT WOULD DRIVE LIKE THE TIRES WERE OUT OF BALANCE (SERIOUS VIBRATION AFTER ABOUT 35-40 MPH). I SOLVED THIS PROBLEM BY PUTTING IT IN A HEATED GARAGE OVERNIGHT. I BROUGHT UP MY CONCERN TO A LOCAL FORD SERVICE CENTER. THEY ACKNOWLEDGED THAT THIS IS A PROBLEM AND SUGGESTED SPRAYING THE WHEEL AREA WITH A LUBRICANT SUCH AS PAM COOKING OIL TO KEEP THE SNOW AND ICE FROM COLLECTING ON THE WHEELS. THEY FELT THAT THE PROBLEM WAS THE ALUMINUM RIMS (I THINK THEY SAID RIMS, SOMETHING IN THE WHEEL). WE RECENTLY HAD SIGNIFICANT SNOW THIS WINTER WHICH BROUGHT THIS PROBLEM BACK TO MY ATTENTION. I FEEL THAT THIS IS AN UNACCEPTABLE DESIGN FLAW IN THIS CAR AND WOULD LIKE IT FIXED. *TR

02/26/2012
Components: POWER TRAIN
Incident Date: 11/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA8AR******
Summary

I HAVE A FORD FUSION WITH ABOUT 35,500 MILES. I BOUGHT THE CAR USED WITH ABOUT 18,000 MILES AND NOTICED INCONSISTENT SHIFTING RIGHT AWAY. THEN PROGRESSED INTO NOT SHIFTING BACK INTO GEAR RIGHT AWAY AFTER SHIFTING OUT OF REVERSE. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. TOOK IT IN AGAIN ABOUT A MONTH LATER AND THEY SAID THE FLUID WAS LOW; THEY WEREN'T SURE WHY JUST FILLED IT AND SENT ME ON MY WAY. THIRD TIME I TOOK IT TO A DIFFERENT DEALERSHIP. THEY HAD TO PULL THE TRANSMISSION AND REPLACE PARTS, WHICH TOOK ALMOST A WEEK. IT SEEMED OKAY AT FIRST BUT NOW IS DISPLAYING THE SAME ISSUES AS BEFORE OF NOT SHIFTING INTO GEARS WHEN ACCELERATING. THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A HEATER MOTOR REPLACED THAT WERE MAKING A WHISTLING NOISE, FLOOR HEAT THAT BARELY COMES OUT, CAR ALARM THAT GOES OFF EVEN WHEN ALL THE DOORS ARE UNLOCKED AND BRIGHT LIGHTS THAT JUST RANDOMLY COME ON. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

02/24/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

CAR HAD A FAULTY THROTTLE BODY, WHICH WOULD CAUSE THE CAR TO LOSE POWER. YOU COULD BE RUNNING ANY SPEED AND THE CAR WOULD JERK AND YOU WOULD HAVE NO POWER CAR WOULD COAST TO THE SIDE OF THE ROAD. VERY DANGEROUS ON THE INTERSTATE OR ANY HEAVY TRAFFIC. THE DEALER KNEW EXACTLY WHAT THE PROBLEM WAS WHEN I DESCRIBED IT TO HIM,WHICH LED ME TO BELIEVE THEY HAVE SEEN THIS PROBLEM MANY TIMES. CHECKED ONLINE AND SAW WHERE MANY OTHERS HAD THE SAME PROBLEM. FORD TOLD ME IT WAS MY PROBLEM AND WERE SORRY IT HAD HAPPENED BUT THERE WAS NOTHING THEY COULD DO. CASE #[XXX]. THIS IS A VERY DANGEROUS PROBLEM IF THE VEHICLE IS IN TRAFFIC.FORD HAS HAD A RECALL ON THE TRANSMISSION WHICH WAS DUE TO HOLES BEING DRILLED WRONG ON THE THROTTLE BODY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

02/24/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I WAS DRIVING ON A 6 OR 8 LANE FREEWAY WHEN IT SUDDENLY DOWNSHIFTED TO A MUCH LOWER GEAR (PROBABLY 3RD) AND THE TACHOMETER MAXED AT 7000 RPM AND HELD THERE UNTIL I MANUALLY MOVED THE SHIFT LEVER TO NEUTRAL. WHEN I PUT IT BACK IN DRIVE (STILL MOVING) IT AGAIN RACED TO 7000 RPM AND I PUT IT IN NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. I PUT IT IN ALL THE GEARS, THEN IN DRIVE AND WENT BACK ON THE FREEWAY. IT STAYED IN 1ST GEAR AND I AGAIN WENT TO THE SHOULDER OF THE ROAD. I SHUT THE ENGINE OFF, RESTARTED IT AND GOT BACK ON THE FREEWAY. IT SHIFTED OK, BUT AFTER A FEW MILES DID IT AGAIN. I SENT MY COMPLAINT TO FORD MOTOR COMPANY, BUT THEY SAY THEY CAN'T DUPLICATE THE ACTIONS AND THEREFORE CAN NOT/WILL NOT DO ANYTHING ABOUT IT. (SEE FORD CUSTOMER SERVICE CASE #0506021830 AND MY LETTER TO THEM)

02/18/2012
Components: POWER TRAIN
Incident Date: 02/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

MY 2010 FUSION SE V6 WITH THE INFAMOUS 6F35 TRANSMISSION IS SLIPPING, HARD SHIFTING, FLUID IS BLACKED AND OR BURNT. MY CONCERN IS THAT IT ALSO HAS JUST LURCHED FORWARD FOR NO REASON. I FEEL IT IS A SAFETY ISSUE AND SHOULD BE RECALLED FOR A NEW TRANSMISSION. PLEASE FORCE FORD TO ISSUE A RECALL ON THIS MODEL TRANSMISSION. I KNOW I AM NOT THE ONLY ONE WITH THIS ISSUE ON THIS VEHICLE. *TR

02/14/2012
Components: POWER TRAIN
Incident Date: 02/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE TRANSMISSION DOES NOT SHIFT CORRECTLY. THE ENGINE WILL REV UP AND THE TRANSMISSION WILL SHIFT HARD WHEN IT SHIFTS. ESPECIALLY WHEN GOING UP HILL OR UNDER HEAVY ACCELERATION THE ENGINE MY RED LINE BEFORE SHIFTING. *TR

02/10/2012
Components: WHEELS
Incident Date: 01/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS NECESSARY TO REMEDY THE FAILURE WERE NOT AVAILABLE. THE PARTS HAVE NOT BEEN AVAILABLE FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,800. UPDAETD 03/14/12*LJ UPDATED 04/09/12

02/08/2012
Components: WHEELS
Incident Date: 01/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS); HOWEVER THE PART WAS UNAVAILABLE. THE VEHICLE HAD BEEN AT THE DEALER FOR TWO WEEKS AND CONTINUED TO REMAIN UNTIL THE PART WAS TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED PRIOR FAILURE REGARDING THE RECALL DEFECT.

02/08/2012
Components: WHEELS
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT CONTINUED TO NOTIFY THE DEALER FOR APPROXIMATELY ONE MONTH AND WAS CONSTANTLY INFORMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND COULD NOT PROVIDE A TIMETABLE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,300. UPDATE 03/05/12*LJ

02/07/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

SINCE I PURCHASED MY FORD FUSION IN 2010, I HAVE HAD NOTHING BUT PROBLEMS. NOT ONLY MECHANICAL BUT, ALSO WITH THE DEALERSHIP. MY CAR SHUTS OFF WHILE DRIVING ALL THE TIME. ADDITIONALLY, IT SHAKES AND JERKS. THE DEALERSHIP INITIALLY WAS RESPONSIVE TO MY CALLS AND CONCERNS. FOR THE LAST FEW MONTHS, THAT HAS NOT BEEN THE CASE. THE CAR HAS BEEN IN THE SHOP FIVE DIFFERENT TIMES, TO INCLUDE TODAY ? ALL FOR THE SAME THING AS LISTED ABOVE. EACH TIME, I WAS TOLD THEY HAD FIXED THE ISSUE. IN ADDITION, THEY SAID THEY WOULD WASH/FILL UP THE GAS TO WHERE I LEFT IT. THIS WAS DONE CORRECT ONCE. AT ONE POINT, MY CAR WAS IN THE SHOP FOR A MONTH. THEY DECIDED THE TRANSMISSION NEEDED TO BE REPLACED ? WHICH THEY WOULD DO FREE OF CHARGE. ON THE DAY THIS REPAIR WAS TO BE MADE, THEY ALL OF A SUDDEN CHANGED THEIR MINDS AND RENEGED ON THAT COMMITMENT - CLAIMING THEY HAD FOUND THE REAL ISSUE WHICH, AS IT TURNS, OUT THEY DID NOT. WHEN I HAD COME TO PICK UP MY VEHICLE, I FOUND A PACK OF CIGARETTES IN MY MIDDLE CONSOLE ALL HALF SMOKED. OBVIOUSLY, SOMEONE WAS SMOKING IN MY CAR WHICH SHOULD NOT BE ALLOWED. *TR SINCE I WAS GETTING NOWHERE, THE SERVICE MANAGER SUGGESTED I FILE A CLAIM WITH THE FORD REPLACEMENT CAR PROGRAM. I WAS TOLD BY DJ, KOON? SALES MANAGER, THE REPLACEMENT PROCESS SHOULD TAKE ONLY A WEEK. HE EVEN SUGGESTED THAT I SHOULD NOT MAKE ANOTHER PAYMENT ON MY VEHICLE. I STARTED THIS CLAIM PROCESS ON DECEMBER 1, 2011. I WAS FINALLY SENT A BREAKDOWN WORKSHEET FROM CORPORATE, IN PARTICULAR, JEFF TERRELL, ON FEBRUARY 3, 2012. HE STATED I WOULD NEED TO PAY NEARLY $6,000 UP FRONT FOR THE USED MILES ON MY CAR. ALSO, HE SAID IN ORDER FOR THEM TO SET ME UP WITH A REPLACEMENT VEHICLE, I WOULD HAVE TO TAKE OUT ANOTHER LOAN. I WROTE HIM BACK IMMEDIATELY ON FEBRUARY 3, 2012 AND AGAIN TODAY, FEBRUARY 7, ASKING HOW HE CAME TO THAT AMOUNT. I HAVE YET TO HEAR BACK FROM HIM. *TR

02/07/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VISIBILITY
Incident Date: 02/09/2011
Crash: No
Fire: No
Summary

I HAVE A FORD FUSION WITH ABOUT 30000 MILES. I FIRST NOTICED A HARD SHIFT AT 10K MILES AND THOUGHT MAYBE ITS JUST A SIMPLE FIX. I TOOK IT IN AND THEY REPROGRAMMED THE TRANSMISSION AND THE SERVICE SUPERVISOR SAID THAT THIS TRANSMISSION ADAPTS TO THE OWNERS DRIVING HABITS. WELL 3K MILES LATER ITS WORSE SO I TAKE IT BACK AND THE TECH SAID ALL THE CLUTCHES WERE REPLACED AND TWO OTHER THINGS WERE DONE! I HAVE TAKEN IT BACK FOUR MORE TIMES AND HAVE NOT HAD IT FIXED. IT APPEARS THAT FORD ADMITTED THERE WAS A PROBLEM WITH A TRANSMISSION CODE THAT FIXES THE PROBLEM. HOWEVER, THE PROBLEM WAS NOT FIXED AND I AM LEFT WITH A VEHICLE THAT ALSO HAD A WINDOW MOTOR REPLACED, SOME PULLEYS THAT WERE MAKING A WHISTLING NOISE, AND A BATTERY AND TAILLIGHT THAT WENT OUT CHANGED. I DON'T KNOW IF ITS A LEMON, BUT I SMELL DISASTER IN THE NEXT COUPLE OF YEARS! WISH FORD WOULD DO THE RIGHT THING AND STAND BY ITS PRODUCT. *TR

02/07/2012
Components: EQUIPMENT
Incident Date: 01/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC4AR******
Summary

MY CD PLAYER STOPPED WORKING WITHOUT ANY WARNING. I TOOK MY CAR TO THE DEALER ON 1/31/12 TO SEE WHAT WAS THE PROBLEM. I WAITED ALL DAY AND FINALLY GOT A PHONE CALL SAYING THAT THE CD PLAYER WAS BEING REPLACED. I ASKED WHAT THE PROBLEM WAS AND MY QUESTION WAS IGNORED AND AGAIN I WAS TOLD IT WAS BEING REPLACED BUT THE NEW CD PLAYER WOULDN'T BE IN UNTIL THE NEXT DAY. I RETURNED THERE AGAIN TODAY BECAUSE I GOT AN ERROR MESSAGE ON MY SIRIUS RADION SAYING "FAULT". I CALLED SIRIUS RADIO AND THEY SAID THAT FORD NEEDED TO REPLACE THE SATELLITE MODULE. BY THE TIME I REACHED THE DEALERSHIP IT WAS WORKING AGAIN BUT JUST AS I WAS ABOUT TO PULL OFF, IT HAD THE ERROR MESSAGE AGAIN "FAULT". THEY GAVE ME A LOANER AND I GUESS THEY WILL CALL ME TOMORROW WITH AN UPDATE. *TR

02/04/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

VEHICLE HAS PROBLEM SHIFTING GEARS, SLOWS DOWN, THEN IT STARTS TO GO. I HAVE TAKEN IT INTO FORD 3 SEPARATE TIMES, A RECALL WAS DONE ON THE VEHICLE FOR A COMPUTER CHIP, AGAIN HAD THE VEHICLE INTO SERVICE IN 09/2011 FOR THE SAME ISSUE. THE VEHICLE HAS 34,000 MILES ON IT AND ATTEMPT TO REPLACE THE REAR BRAKES...DRIVER REAR SIDE HAD NO PAD LEFT, CHECKED THE THREE OTHER BRAKES PLENTY OF PAD. SURBURBAN FORD SERVICE DESK TOLD ME BECAUSE MY CAR WAS GREEN METALLIC, NOT COVERED IN LATEST RECALL. I LOOKED AT THE RECALL NOTICES AND IT IS ABSOLUTELY THE SAME PROBLEM I'VE BEEN COMPLAINING ABOUT FROM THE FIRST MONTH I PURCHASED THIS VEHICLE! *KB

02/04/2012
Components: POWER TRAIN
Incident Date: 04/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TRANSMISSION SLIP INTO NEUTRAL AND REVS PAST 4000RPM, 1-2 & 2-3, ALSO SEVERE HESITATION WHEN SLOW DOWN THEN TRY TO SPEED UP AGAIN (I.E. STOP & GO TRAFFIC). HAS PUT ME IN UNSAFE SITUATIONS REQUIRING DEFENSIVE DRIVING TO AVOID AN ACCIDENT. HAS BEEN IN FOR SERVICE 4+ TIMES AND EACH TIME ONLY "CALIBRATION". SERVICE DEPT IS VERY HELPFUL BUT HINDERED BY FORD MOTOR COMPANY'S INABILITY TO SOLVE DEFECT. ALSO, WAS GIVEN PRINT OUT OF FORD ADVISING SERVICE THAT THE 2-3 HESITATION IS " DEEMED NORMAL AND IT MEETS DESIGN INTENT AT THIS TIME".100% UNSAFE TO DRIVE, ESPECIALLY WITH CHILDREN IN CAR AS THE GEAR SLIPPING AND OR HESITATION FOLLOWED BY SUDDENLY ENGAGING THEN SPEEDING UP PUTS THE DRIVER IN UNPREDICTABLE CONDITIONS. HAS PUT ME IN NUMEROUS NEAR ACCIDENTS (SPECIFICALLY WHEN MERGING OR CHANGING LANES AND YIELDING TO TURN LEFT). MOST RECENT "FIX" WAS 2/2/12 AND TRANSMISSION STILL SLIPPING, HESITATING, SLAMMING INTO GEAR. HAVE FILED WITH BBB AUTO LINE. FORD MOTOR CO. NEEDS TO SERIOUSLY ADDRESS THIS FROM SAFETY STANDPOINT. *KB *TR

02/02/2012
Components: POWER TRAIN
Incident Date: 11/16/2011
Crash: No
Fire: No
Summary

1 BOUGHT A FORD FUSION IN AUG. 2011 USED W/15,000 MILES ON IT NO PROBLEMS WITH IT UNTIL AFTER I REACHED 32,000 MILES THE TRANSMISSION SLIPS AND THE WHEELS SOUND LIKE ITS GOING TO FALL OFF , IT SOMES SEAM TO JUMP OUT OF GEAR WHILE DRIVING AND STARTING AND STOPPING . I TOOK IF TO A FORD DEALER FOR OIL CHANGE TOLD SERVICE TECH ABOUT THIS HE SAID NOTHING WRONG WITH CAR NEVER TOOK FOR TEST DRIVE. I DID SOME LOOKING ON-LINE THERE ARE A LOT OF PEOPLE SAYING SAME THING. I READ ABOUT A RE-CALL ON TRANSMISSION CALLED DEALER BROUGHT CAR FROM SAID THEY DIDN'T GET NOTICE . SENT E-MAIL TO FORD NO REPLY. CAN NOT GET ANSWERS FROM NO-ONE . I HAVE YOUNG CHILDREN I DON'T WANT TO BE DRIVING DOWN THE ROAD AND HAVE WHEELS FALL OFF OR TRANSMISSION FALL OUT. THIS SEAMS TO BE GETTING WORST . *KB

02/01/2012
Components: TIRES,WHEELS
Incident Date: 01/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

I HAVE A 2010 FORD FUSION HYBRID WHICH I LOVE DRIVING AND I BELIEVE IT IS ONE OF THE BEST CARS OUT THERE. THE PROBLEM IS WITH 12,000 MILES ON THE CAR THE TIRES WERE WEARING OUT VERY FAST AND AT 18,000 THEY WERE WORN WHERE IT WASN'T SAFE TO DRIVE THE CAR. I HAD TO BUY NEW TIRES. THE DEALER SAID THERE WAS NO WARRANTY ON THE TIRES AND THEY WANTED $1182.00 FOR REPLACEMENT ONES. MIND YOU, I BUY THE THREE YEAR FULL MAINTENANCE ON THE VEHICLE AS WELL. I HEARD FROM OTHER FUSION DRIVERS THAT EVEN BUYING NEW TIRES, THE WEAR IS VERY FAST. SOMETHING IS VERY WRONG HERE AND FORD IS NOT ADMITTING IT. *TR

01/29/2012
Components: POWER TRAIN
Incident Date: 01/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

WHEN WE TOOK IT IN FOR NORMAL SERVICE OF OIL CHANGE THE TECHNICIAN BROUGHT OUT THE TRANSMISSION DIPSTICK TO SHOW THAT IT WAS AS BLACK AS THE OIL. WE HAD IT CHANGED FOR OVER $120 . THE CAR IS SHIFTING MUCH BETTER THAN WHEN WE BOUGHT IT BUT THE OWNERS SERVICE MANUAL STATES THAT IT SHOULD NOT BE CHANGED UNTIL 60,000 MILES. WE FEEL THAT IT SHOULD BE HANDLED AND COVERED BY THE DEALER. *TT

01/27/2012
Components: POWER TRAIN
Incident Date: 01/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING DOWN THE INTERSTATE, THE FUSION BEGAN TO JERK AND SHAKE DUE TO THE TRANSMISSION SLIPPING, CAUSING THE CAR TO LOSE ITS SPEED VERY QUICKLY, ALMOST CAUSING A WRECK. THE DEALERSHIP ENDED UP HAVING TO DO A COMPLETE TRANSMISSION OVERHAUL AT ONLY 13,000 MILES. THE PROBLEM CAME BACK AROUND 20,000 MILES AND THE DEALERSHIP SAID IT NEEDED ITS CODES REPROGRAMMED. THE PROBLEM PERSISTED AND AROUND 70,000 MILES, THE VEHICLE BEGAN DOING THE SAME THING. AGAIN WHILE DRIVING ON THE INTERSTATE, THE CAR'S TRANSMISSION STARTED SLIPPING AND THE VEHICLE SHOOK AND JERKED. NOW THE DEALERSHIP CONVENIENTLY RECOMMENDS A NEW TRANSMISSION, NOW THAT I AM OUTSIDE OF MY WARRANTY AT A COST OF $4,000! THIS IS A VERY DANGEROUS SITUATION AND HAVING A NEWBORN CHILD IN THE VEHICLE MAKES IT EVEN MORE ALARMING. I DO NOT FEEL SAFE IN THIS CAR AND STRONGLY FEEL THAT FORD NEEDS TO MAKE ITS CUSTOMERS WHOLE BY RECALLING THE TRANSMISSION COMPONENTS ENTIRELY. *TR

01/26/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

REAR BRAKE PADS AND ROTORS RUST TOGETHER WHEN THERE IS MOISTURE IN AIR AND PARKING BRAKE IS USED. REAR BRAKE ROTORS ROTTED BADLY ON INSIDE EDGE. RIGHT ROTOR COMPLETLY FAILED BRAKE PAD DRAGING. 16 INCH ALLOY WHEELS. *TR

01/26/2012
Components: WHEELS
Incident Date: 01/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS: LUGS/NUTS/BOLTS). THE AUTHORIZED DEALER WAS NOTIFIED, BUT STATED THAT RECALL PARTS WERE ON BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN ESTIMATED ARRIVAL DATE FOR THE PARTS. THE VEHICLE WOULD BE REPAIRED WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE RELATED TO THE RECALL DEFECT. THE FAILURE MILEAGE WAS UNKNOWN.

01/25/2012
Components: WHEELS
Incident Date: 01/23/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AFTER CONTACTING THE DEALER TO SCHEDULE AN APPOINTMENT FOR REPAIRS, SHE WAS ADVISED THAT THE PARTS NEEDED FOR RECALL REPAIRS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE TO THE DEALER UNTIL THE END OF FEBRUARY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 52,000. THE VIN WAS UNAVAILABLE.

01/24/2012
Components: WHEELS
Incident Date: 04/08/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR WHEELS AND THE FRONT DRIVER SIDE WHEEL WAS BENT ABNORMALLY. BOTH REAR WHEELS WERE REPLACED BECAUSE THE OF THE FAILURE, BUT THE FRONT ONE HAD NOT. THE DEALER TOLD THE CONTACT THAT THE FAILURE WAS CAUSED BY THE WAY THE VEHICLE WAS BEING DRIVEN. THE CONTACT DID NOT AGREE AND BELIEVED THE FAILURE WAS CAUSED BY A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 27,000. UPDATED 02/15/12*LJ UPDATED 02/22/12

01/21/2012
Components: WHEELS
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WHEN DRIVING IN SNOW OR SLUSH, THERE IS BUILD UP IN THE WHEELS CAUSING THE VEHICLE TO HAVE EXTREME VIBRATION MAKING IT UNABLE TO DRIVE UNTIL THE WHEELS ARE CLEANED OUT OF SNOW OR SLUSH. THIS HAPPENS EVERY TIME THERE IS SNOW OR SLUSH ON THE ROADWAYS. I LIVE IN A NORTHERN STATE, SO THIS CAUSES SOME CONCERN FOR SAFETY. THIS MAY ALSO BE THE CAUSE OF MISSING LUGNUTS THAT HAVE BEEN REPORTED ON OTHER WEBSITES. *TR

01/20/2012
Components: POWER TRAIN
Incident Date: 01/19/2012
Crash: No
Fire: No
Summary

THE POWERTRAIN HAS SUDDENLY CAUSED MAJOR PROBLEMS. MY CAR WILL NO LONGER REVERSE AND MORE IMPORTANTLY AS FAR AS SAFETY IS CONCERNED, THE GEARS MAY SOMETIMES NOT ENGAGE WHILE ACCELERATING CAUSING THE CAR TO REV UP THE RPM'S WITHOUT MOVING FORWARD. *TT

01/19/2012
Components: VISIBILITY
Incident Date: 01/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

IN COLD/INCLEMENT WEATHER, THE WIPERS WILL NOT STAY DEFROSTED AND WILL FREEZE TO THE WINDSHIELD & NOT COME ON, OR WILL NOT CLEAN THE WINDSHIELD FOR ENOUGH VISIBILITY TO SEE THE ROAD WHILE DRIVING WHICH CAN CAUSE A CRASH. THIS IS DUE TO THE FACT THAT THE WIPERS SIT TOO FAR BELOW THE DEFROSTER VENTS ON THE CAR. I LET MY CAR WARM UP FOR 15 MINS ON DEC 12TH AND MADE SURE THEY WERE CLEAN BEFORE I GOT ON THE PARKWAY. AFTER BEING ON THE ROAD 20 MINUTES & LEAVING MY DEFROSTER ON HIGH, I TURNED MY WIPERS ON TO CLEAR THE DIRTY WATER/SLUSH THROWN ON MY CAR BY 18 WHEELERS. THE WIPERS STUCK AGAIN, AND I RAN OFF THE SIDE OF THE ROAD BY LOOKING OUT THE SIDE WINDOWS TO PREVENT AN ACCIDENT. I HAD TO PRY THE WIPERS OFF THE WINDSHIELD BECAUSE THEY HAD FROZE AGAIN. THIS IS THE THIRD TIME THIS HAS HAPPENED TO ME. THE OTHER TWO TIMES WERE IN 2010. I COULDN'T REMEMBER THE FIRST TWO DATES, SO I USED THE MOST CURRENT AS THE INFO ABOVE INCLUDING MILEAGE. I TRY TO AVOID DRIVING MY CAR DURING FREEZING MOIST CONDITIONS BECAUSE I'M SCARED I WILL WRECK. I NOTIFIED FORD A FEW DAYS AGO AND THEY ARE LOOKING INTO THE SITUATION, BUT THEY TOLD ME THERE HAS NOT BEEN A RECALL. I SHOULDN'T BE SCARED TO DRIVE MY CAR! *TT

01/18/2012
Components: POWER TRAIN
Incident Date: 02/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3HAHP0HA3AR******
Summary

AT 18540 MILES THE TRANSMISSION FAILED AND THE DEALERSHIP HAD TO REBUILT IT AND REPROGRAM THE PCM. THEN THE CAR WAS TAKEN BACK 5 MONTHS LATER WITH 30100 THEY HAD IT A WEEK BUT COULD NOT DUPLICATE THE PROBLEM. WE THEN TOWED THE CAR TO ALABAMA AND LESS THEN A MONTH LATER THE TRANSMISSION FAILED AGAIN AT 31111 MILES AT THIS TIME IT WAS IN THE SHOP 36DAY THE CAR WAS PICK UP AND DROVE 12 MILES AND THE TRANSMISSION FAILED AGAIN. THE DEALERSHIP THEN HAD IT ANOTHER 14 DAY. A MONTH AND A HALF LATER THE TRANSMISSION FAILED AGAIN, THE DEALERSHIP HAD IT 3 DAYS. WE DROVE IT 35 MILES AND THE TRANSMISSION FAILED AGAIN AND THE DEALERSHIP HAD IT ANOTHER 17 DAYS.THEN WE HAD THE CAR FOR A MONTH AND THE TRANSMISSION FAILED AGAIN WITH 36000 MILES ON IT. THE DEALERSHIP HAD IT FOR 16 DAYS. FORD CORP HAS NOT ALLOWED THE DEALERSHIP TO REPLACE THE TRANSMISSION, BUT HAS AUTHORIZED THEM TO REBUILD AND REPROGRAM PCM NUMEROUS TIMES. WE HAVE THE CAR NOW AND IT IS STILL NOT SHIFTING RIGHT. WE HAVE TALK TO FORD AND THEY WILL NOT DOING ANYTHING FOR US. TOLD US THE CAR IS FIXED....OR IS IT. THIS CAR HAS BECOME A SAFETY HAZARD BECAUSE YOU DO NOT KNOW WHEN THE TRANSMISSION IS GOING TO FAIL IN HEAVY TRAFFIC AND CREATE A DANGEROUS CONDITION. WE FEAR FOR OUR SAFETY WHEN WE DRIVE THIS CAR.

01/16/2012
Components: POWER TRAIN
Incident Date: 09/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON SEPTEMBER 30TH I WAS DRIVING HOME AND I HAD ONLY DRIVEN LESS THAN A MILE AT APPROXIMATELY 35 MILES PER HOUR WHEN THE WRENCH LIGHT APPEARED ON MY DASH AND MY CAR QUICK MOVING. I WAS ABLE TO GET IT TO MOVE ABOUT 1 MILE PER HOUR SO I GOT THE CAR OFF THE ROAD AND SHUT IT OFF. IT WAS DARK AND I WAS ALONE. I WAS GOING TO CALL AAA FOR A TOW AND I DECIDED I WOULD TRY TO START THE CAR AND SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS GONE AND THE CAR WAS MOVING LIKE NOTHING WAS WRONG WITH IT. THIS HAPPENED AGAIN ON OCT 5TH AND OCT 7TH DURING RUSH HOUR TRAFFIC AND BOTH TIMES I WAS FORTUNATE THAT I WAS ABLE TO GET OUT OF TRAFFIC TO AVOID GETTING HIT BOTH TIMES MY SPEED WAS APPROXIMATELY 45 MPH. I HAVE TAKEN THE CAR TO TWO CAR REPAIR SHOPS AND THEY CAN NOT FIND ANY THING WRONG WITH IT WHEN THEY CONNECT IT TO THEIR DIAGNOSTIC MACHINE. FROM SEPTEMBER TO CURRENT DATE THE CAR HAS DONE THIS AT LEAST ANOTHER 10 TIMES. SOMETIMES THE SPEED MAY BE AT 55 OR 60 MILES PER HOUR. I DID CONTACT THE LOCAL FORD DEALER AND I WROTE A LETTER TO THE FORD COMPANY NEITHER PARTY HAS DONE ANYTHING TO HELP ME. THERE IS A DEFECTIVE IN THEIR PRODUCT. THE LOCAL FORD DEALER SUGGESTED IT MAY BE VALUE BODY AND THROTTLE BODY ISSUE. I CONTINUE TO DRIVE THE CAR TO WORK AND BACK WAITING FOR IT TO BREAK DOWN OR TO BE KILLED IN AN ACCIDENT WHEN IT QUITS IN THE MIDDLE OF A BUSY HIGHWAY AND I AM UNABLE TO GET OUT OF THE LINE OF TRAFFIC. SO MUCH FOR THE COMMERCIAL "NUMBER 1 MOST DEPENDABLE CAR IN AMERICA ". MY FORD FUSION SUCKS. *TR

01/10/2012
Components: POWER TRAIN
Incident Date: 12/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

"UNKNOWN OR OTHER" IN THIS CASE WOULD LIKELY RELATE TO "POWER TRAIN" AND/OR "ELECTRICAL," BUT DEFINITELY RELATES TO PUBLIC SAFETY. THE IGNITION TUMBLER RELEASES THE KEY IN ANY POSITION--PARK, NEUTRAL, DRIVE, OR LOW--RATHER THAN IN ONLY PARK. DRIVERS OF CARS WITH MANUAL TRANSMISSIONS ARE ACCUSTOMED TO SETTING HAND BRAKES USING GEARS. PRIOR THE THE DATE OF INCIDENT ABOVE, I RECALL MOVING SLIGHTLY FORWARD ON A SLIGHT SLOPE, AND I SIMPLY APPLIED THE HAND BRAKE TO AVOID PUTTING MORE STRAIN ON DRIVE COMPONENTS. AFTER A DEAD BATTERY (DUE TO LIGHTED DASH GEAR POSITION INDICATOR) AND A JUMP START, IT WAS DAYS LATER THAT I REALIZED THAT THE KEY HAD BEEN REMOVED WITH THE CAR IN GEAR. THE FORD DEALER AND FORD MOTOR COMPANY SAY REPAIR CONSISTS OF REPLACING THE SHIFT ASSEMBLY (INCLUDES SENDING UNIT WHICH HAS NO "OUTPUT") AT A COST TO ME OF $487.65 + TAX. THEY CLAIM THIS IS NOT A POWER TRAIN ISSUE AND THAT MY "CPO" EXPIRED LESS THAN A MONTH EARLIER, THIS ON A FORD "CERTIFIED" CAR. PUBLIC SAFETY IS INVOLVED BECAUSE A ROLLING CAR CAN CAUSE HAVOC. *TR

01/03/2012
Components: POWER TRAIN
Incident Date: 12/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

LOST PARKING FUNCTION ON THE TRANSMISSION. PARKING FUNCTION IS MISSING CAUSING THE VEHICLE TO MOVE AFTER I PARK THE CAR. DIDN'T REALIZE UNTIL AFTER I PARKED MY CAR. WAS WALKING TOWARDS THE BUILDING THAT I NOTICED THAT THE CAR WAS ROLLING BACK AND HAD TO RUN BACK, UNLOCK THE CAR AND THEN PUSH THE BRAKE. AFTER INVESTIGATING REALIZED THAT THE "P" FUNCTION WAS MISSING. DID HEAR A HUGE CLUNKING NOISE WHEN I TRIED TO PARK IN THE FIRST PLACE. THIS IS A SAFETY ISSUE AND ACTION NEEDS TO BE TAKEN TO ADDRESS THIS ISSUE AND MAKE FORD PROVIDE AN EXPLANATION FOR THE 2.5 L 6F35 TRANSMISSION. THE DEALER DIAGNOSED THE VEHICLE WITH A BAD TRANSMISSION AND THE PARKING PAWL BROKEN INSIDE THE TRANSMISSION. IT WAS NECESSARY TO USE PARKING BRAKE TO KEEP THE CAR STEADY DURING PARKING. *TR

12/27/2011
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE BEGAN TO JERK, SHAKE AND DECELERATE ABNORMALLY. THE CONTACT SHUT OFF THE VEHICLE AND AFTER RESTARTING, WAS ABLE TO DRIVE WITHOUT A FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 02/15/12*LJ THE VEHICLE WAS TAKEN TO THE DEALER ON DEC 28TH AND WAS RETURNED TO THE CONSUMER THE NEXT DAY. THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME THE INCIDENT OCCURRED. THE DEALER WAS ABLE TO PULL UP CODE FROM THE VEHICLE'S COMPUTER, WHICH STATED THE THROTTLE BODY NEEDED TO BE REPLACED, ALONG WITH A NEW BATTERY. UPDATED 02/29/12

12/22/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/12/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN SHE HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE FOLLOWING MORNING WHERE THE DEALER ADVISED THE CONTACT THAT THE REAR BRAKE PADS WERE SEVERELY RUSTED AND HAD DAMAGED THE ROTORS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,900. THE VIN WAS UNAVAILABLE.

12/21/2011
Components: WHEELS
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

I OWN A 2010 FORD FUSION WHICH WE PURCHASED OCTOBER 2010. I BROUGHT MY CAR TO MY LOCAL REPAIR/INSPECTION PROVIDER (NOT THE FORD DEALER) TO HAVE OIL CHANGE, TIRE ROTATION AND INSPECTION STICKER. WHILE MY CAR WAS THERE IT WAS NOTED THAT ONE OF THE WHEEL STUDS (FRONT PASSENGER) WAS SNAPPED OFF AND APPEARED TO HAVE HAPPENED AWHILE AGO BECAUSE THE EXPOSED COMPONENT WAS RUSTED. IT WAS RECOMMENDED THAT I CONTACT FORD DEALER TO SEE IF COVERED UNDER WARRANTY AND INSPECTION COULD NOT PROCEED UNTIL REPAIRED. I BROUGHT IT TO FORD DEALER WHERE CAR WAS PURCHASED THE NEXT DAY. THEY STATED IT WAS NOT COVERED AND WOULD NOT EVEN INSPECT IT FOR DEFECTS. STATED THERE WAS NO POSSIBLE WAY IT COULD FRACTURE ON ITS OWN AND MUST HAVE HAPPENED AT PREVIOUS REPAIR SHOP WHEN THEY WERE TAKING THE WHEELS OFF FOR ROTATION. THEY STATED IT WOULD COST APPROXIMATELY $125 TO REPAIR ONE STUD. I DECLINED AND RETURNED TO THE PREVIOUS REPAIR SHOP WHERE IT WAS REPAIRED FOR HALF THE COST. IT SHOULD ALSO BE NOTED THAT MY TIRES HAD NEVER BEEN SERVICED BEFORE AND THIS DEFECT WAS NOTED PRIOR TO THE ROTATION. *TR

12/21/2011
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 09/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

THIS HAS HAPPENED A NUMBER OF TIMES SINCE IT STARTED A FEW MONTHS AGO, BUT SOON AFTER STARTING AND DRIVING DOWN THE ROAD, THE FUSION SUDDENLY LOSES POWER, THE WRENCH LIGHT COMES ON THE DASH, AND THE IDLE IS VERY ROUGH. THERE IS NO ACCELERATION POSSIBLE. WE HAVE TO COAST TO A STOP, TURN OFF THE ENGINE, THEN RESTART THE CAR. THIS SEEMS TO RESET THE PROBLEM AND THINGS GET BACK TO NORMAL. WE'VE HAD THE DEALER LOOK AT IT TWICE NOW. THEY SUSPECT A THROTTLE BODY PROBLEM. FORTUNATELY FOR US, WE ARE STILL UNDER WARRANTY, BUT IT IS VERY DISCONCERTING AND A BIT DANGEROUS FOR THIS TO HAPPEN. ONE TIME I WAS DRIVING ON THE HIGHWAY AROUND 60 MPH AND IT HAPPENED. I HAD TO COAST TO THE EMERGENCY LANE WHILE MULTIPLE CARS PASSED ME AND SWERVED AROUND ME. THIS PROBLEM OCCURRED YESTERDAY THREE TIMES IN ONE 30 MINUTE PERIOD. THE DEALER SAID THAT FORD HAS GIVEN THEM NO HELP IN SOLVING THE PROBLEM. WE ALMOST BOUGHT A TOYOTA CAMRY INSTEAD OF THE FUSION. I GUESS WE SHOULD HAVE DONE THAT. *TR

12/14/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STARTED THE IGNITION AND PRESSURE APPLIED TO THE BRAKE PEDAL, THE VEHICLE BEGAN TO UNEXPECTEDLY SURGE FORWARD. THE CONTACT APPLIED THE BRAKE PEDAL REPEATEDLY BEFORE COMING TO A STOP. THE SIMILAR FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. UPDATED 02/03/12*LJ THE CONSUMER STATED AFTER THE FLOOR MATS WERE REMOVED, THE SUDDEN ACCELERATION OCCURRED AGAIN. UPDATED 02/10/12

12/11/2011
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY TRIP ODOMETER CONTINUES TO MALFUNCTION DESPITE BEING REPLACED WITH A BRAND NEW INSTRUMENT CLUSTER. I WILL PARK THE VEHICLE, RESET THE TRIP ODOMETER TO 0.0, AND WHEN I RETURN THE NEXT DAY OR SEVERAL HOURS LATER THE TRIP ODOMETER WILL INCREASE IN MILEAGE BY ITSELF! FOR EXAMPLE, THE TRIP ODOMETER WILL NOW READ 0.1, 0.4, 0.6, 0.7, OR 0.9. APPARENTLY THIS IS A DESIGN FLAW WITHIN THE INSTRUMENT CLUSTER FOR THIS VEHICLE THAT I AM RESPONSIBLE FOR DISCOVERING, WHICH EXPLAINS THE WARRANTY PROVIDING ME WITH A BRAND NEW INSTRUMENT CLUSTER. THE FORD DEALERSHIP CLAIMS THAT THE TRIP ODOMETER IS ROUNDING OFF TO THE TENTH BASED UPON THE CURRENT TENTH THAT THE MAIN ODOMETER IS ON. I QUESTIONED THE DEALERSHIP ON THE FACT OF WHETHER OR NOT MY MAIN ODOMETER WAS BEING COMPROMISED? WHILE THE MAIN ODOMETER IS CAUSING THE TRIP ODOMETER TO MOVE WITHOUT BEING DRIVEN, CAN THE TRIP ODOMETER CAUSE THE MAIN ODOMETER TO MOVE WITHOUT BEING DRIVEN AS WELL? THE DEALERSHIP TOLD ME NO, BUT IT IS POSSIBLE THAT THIS SITUATION COULD BE A TWO WAY STREET, AND IF IT IS THEN FORD IS GUILTY OF ODOMETER FRAUD!!!!! *TR

12/11/2011
Components: POWER TRAIN
Incident Date: 12/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY CAR IS EQUIPPED WITH THE 6F35 6 SPEED AUTOMATIC TRANSMISSION AND HAS BEEN EXPERIENCING LINGERING DEFECTS. I TOOK MY CAR IN TO A FORD DEALERSHIP IN LATE NOVEMBER 2011 AND NOTIFIED THEM OF TRANSMISSION PROBLEMS. MY INVOICE READS, REPROGRAM PCM TO LATEST LEVEL AND RESET FLUID LEVEL PER TSB 11-11-23. THE PROBLEMS CONTINUE. I WILL ADMIT THAT THE FLARING PROBLEM HAS IMPROVED, ALTHOUGH THE REMAINING PROBLEMS PERSIST WHILE THE OVERALL FEELING OF TRANSMISSION DEGRADATION SEEMS TO BE ACCELERATED. MY TRANS. CONTINUES TO STRUGGLE AND FEEL WORN OUT DURING LOW END ACCELERATION. AN INSPECTION OF MY VEHICLE FROM A PROFESSIONAL MECHANIC DISCOVERED BURNED UP CLUTCH MATERIAL WITHIN THE CONTAMINATED TRANSMISSION FLUID. HE SHOWED IT TO ME, AND I SAW IT WITH MY OWN EYES. THE DEALERSHIP I WAS JUST AT WASN'T ABLE TO FIND ANY BURNED UP CLUTCH MATERIAL IN MY FLUID OR THE LEFT FRONT AXLE HALF SHAFT SEAL LEAK WHICH MY MECHANIC ALSO DISCOVERED UPON HIS INSPECTION. I FIND IT VERY FISHY THAT THESE 2 PROBLEMS AUTOMATICALLY DISAPPEARED BY THEMSELVES, IT SEEMS TO ME THAT THE FIELD SERVICE ENGINEER FROM FORD MADE REPAIRS TO MY VEHICLE WHILE IT WAS IN HIS OR HER POSSESSION DURING THE DEFENDANTS LEGAL INSPECTION FOR MY LEMON LAW SUIT AT ELDER FORD IN TROY, MICHIGAN. WHAT FORD DID TO MY CAR WAS ILLEGAL, A DEFENDANTS INSPECTION ALLOWS FOR OBSERVATION ONLY, NOT REPAIRS. I CONTINUE TO EXPERIENCE VERY HARD ABNORMAL SHIFTING WHILE DRIVING IN CITY CONDITIONS AND AN UNCONTROLLABLE FORWARD LURCH/JOLT WHILE DRIVING IN CITY CONDITIONS WHICH IS EXTREMELY UNSAFE. SOMETIMES I WILL HAVE A DELAYED ENGAGEMENT INTO DRIVE. THE SHUDDERING VIBRATION COMING FROM THE FRONT END OF THE VEHICLE AFTER DRIVING THE CAR FOR A SHORT WHILE CONTINUES. I CONTINUE TO HAVE AN INTERMITTENT PROBLEM DEALING WITH A BURNING OIL OR GREASY SMELL COMING THROUGH THE AIR VENTS. THE ABNORMAL HIGH PITCHED HUMMING DRONE SOUND CONTINUES. *TR

12/09/2011
Components: POWER TRAIN,VISIBILITY,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED ABNORMALLY. THE CONTACT STOPPED THE VEHICLE AND SHIFTED INTO PARK AS THE VEHICLE BEGAN TO SHAKE VIGOROUSLY AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS AND STALLED A SECOND TIME ON WHILE IN ROUTE. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE COMPUTER WAS NOT PROVIDING A FAILURE CODE. THE FAILURE RECURRED THREE TIMES. THE THIRD TIME, THE VEHICLE WAS TOWED TO THE DEALER AND THE TECHNICIAN ADVISED THAT THE COMPUTER WAS NOT READING A FAILURE CODE BUT THE ELECTRONIC THROTTLE BODY WOULD LIKELY HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. UPDATED 03/02/12*LJ THE CONSUMER STATED THE REAR WINDOW, WEATHER STRIPPING ON THE DOORS, AND DOOR HANDLES HAD TO BE REPLACED. THE CONSUMER STATED THERE HAVE BEEN NUMEROUS PROBLEMS WITH THE TRANSMISSION. UPDATED 03/08/12

12/06/2011
Components: WHEELS
Incident Date: 09/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

YESTERDAY (4DEC2011) I WAS ROTATING MY TIRES WHEN ONE OF THE LEFT FRONT WHEEL STUDS ON MY 2010 FORD FUSION BROKE OFF INSIDE OF THE LUG NUT. IT WAS OBVIOUSLY WEAK FOR A WHILE AND FINALLY BROKE WHEN PRESSURE WAS APPLIED FROM THE TIRE IRON. MY CURRENT MILEAGE IS APPROXIMATELY 48000. THIS FOLLOWS A SIMILAR INCIDENT THAT OCCURRED ON 28SEP2010 WHERE ONE OF THE RIGHT FRONT WHEEL STUDS BROKE OFF AT APPROXIMATELY 13,500 MILES. 2 OF THESE FRACTURES IN LESS THAN 2 YEARS IS UNACCEPTABLE. THERE IS NO SIGN OF RUST/WEAR OR TEAR ON ANY OF THE STUDS. I ALSO NOTICED TODAY THAT THE NTSB IS ALREADY LOOKING INTO SIMILAR INCIDENTS THROUGH AN ENGINEERING ANALYSIS. THE POTENTIAL FOR DANGER OF A WHEEL FLYING OFF A CAR AT A HIGH RATE OF SPEED IS QUITE HIGH AND A RECALL SHOULD BE ANNOUNCED. *TR

12/05/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/30/2011
Crash: No
Fire: No
Summary

THE VEHICLE LOST POWER, THE GAS PEDAL HAD NO EFFECT, AND IT WOULD SURGE FORWARD BY ITSELF. CREATED A VERY SCARY AND UNSAFE SITUATION FOR MY WIFE. I WENT TO THE GAS STATION WHERE SHE HAD MANAGED TO GET PULLED INTO AND SHUT IT OFF, I LOOKED IT OVER AND RESTARTED IT. IT SEEMED TO HAVE POWER AND THROTTLE RESPONSE, SO I ATTEMPTED TO DRIVE IT ON HOME SINCE IT WAS WITHIN A MILE. IT AGAIN FAILED ON ME WITHIN 100 YARDS BUT I WAS ABLE TO LIMP IT ON HOME. THE DEALERSHIP TOWED IT INTO SERVICE AND THEY THOUGHT THE THROTTLE BODY WAS BAD...SO THEY REPLACED IT AND NOW IT IS WORKING. THEY SAID THIS IS HAPPENING TO A LOT OF THROTTLE BODIES! I AM NOT SURE WHY THERE ISN'T A RECALL OR MORE INVESTIGATIONS HAPPENING HERE. THIS WAS TOTALLY UNEXPECTED FROM A VEHICLE WITH ONLY 11K MILES ON IT. *TR

12/05/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

BOUGHT MY FUSION IN APRIL 2011. BEGAN HAVING PROBLEMS IMMEDIATELY. USUALLY HAPPENS WHEN THE ENGINE IS COLD, UPON ACCELERATING THE CAR WOULD LURCH TERRIBLY AND HESITATE. FIRST THE DEALER COULD FIND NOTHING WRONG. THEN THEY DECIDED IT WAS THE TRANSMISSION. PUT NEW TRANSMISSION IN. KEPT HAPPENING. FINALLY, IT HAPPENED WHEN THE SERVICE MANAGER DROVE IT. SAID FORD WOULD PUT NEW COMPUTER IN THE CAR. SIX WEEKS LATER SINCE WE HEARD NOTHING BACK, TOOK THE CAR TO THE SALES REP AND HE SAID DON'T COME GET IT UNTIL WE FIX IT. TODAY MY HUSBAND IS BACK AT THE DEALER TO GET ME ANOTHER CAR. THEY ACT LIKE I AM IMAGINING ALL THIS. I AM READY FOR AN ARBITRATOR!

12/02/2011
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 12/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOKC9AR******
Summary

WHILE DRIVING DOWN A MAJOR HIGHWAY AT 69 MPH WITH THE CRUISE CONTROL ON, THE CAR JUST LOST POWER. I FIRST NOTICED THE HEADLIGHTS WENT OUT, THEN SAW THE ANTI THEFT LIGHT ILLUMINATE. I TRIED DEPRESSING THE GAS PEDAL, BUT GOT NOTHING. THANKFULLY, I WAS ABLE TO COAST OUT OF THE PASSING LANE, INTO THE RIGHT LANE, AND EVENTUALLY TO THE SIDE OF THE ROAD WITHOUT ANY TRAGEDY. ONCE ALONG THE ROADSIDE, I PUT THE CAR IN PARK AND TURNED THE KEY TO SHUT OFF MODE. I THEN TURNED IT BACK ON, CAR STARTED UP FINE. I TOOK IT TO MY REGULAR MECHANIC, HIS CODE READER FOUND NOTHING. TOOK IT TO THE DEALERSHIP I BOUGHT IT FROM, THEY FOUND NOTHING. IT IS NOW AT A FORD DEALERSHIP, BUT MY GUESS IS THEY WILL FIND NOTHING. I AM ON THE ROAD AT LEAST 4 OUT OF 5 DAYS A WEEK ON MAJOR HIGHWAYS. I CANNOT AFFORD FOR THIS TO HAPPEN AGAIN. I MAY NOT BE SO LUCKY NEXT TIME. *TR

12/02/2011
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT DURING ROUTINE MAINTENANCE, THE DEALER ADVISED THAT THE HIGH VOLTAGE CABLE FOR THE HYBRID GENERATOR AND BATTERY WAS WORN DOWN TO BARE METAL. THE MANUFACTURER WAS CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 36,453.

11/30/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

WHEN DRIVING THE VEHICLE THE THROTTLE BODY FAILS PUTTING THE CAR INTO "LIMP MODE". ACCELERATION IS IMPOSSIBLE AND THE CAR WILL STALL WHILE ATTEMPTING TO SAFELY PULL OFF THE ROAD. AFTER A SINGLE SEARCH ONLINE FOR "FORD FUSION THROTTLE BODY" NUMEROUS INSTANCES OF SIMILAR FAILURES APPEAR BEGINNING IN APPROXIMATELY 2005. THE VEHICLE WILL LOSE ALL ABILITY TO ACCELERATE BUT MAINTAIN ELECTRICAL POWER UNTIL THE VEHICLE STALLS. THIS OCCURRED TO ME WHILE TRAVELING ON THE HIGHWAY AT 75 MPH AND IS EXTREMELY UNSAFE. THE PROBLEM IS SO WIDESPREAD THAT THE LOCAL FORD DEALERS MAINTAIN A STOCK OF THROTTLE BODY UNITS TO REPLACE. THE RISK OF AN ACCIDENT VERY HIGH BECAUSE OF THE POSSIBILITY OF STALLING OUT AND LOSING CONTROL OF THE VEHICLE. *KB

11/30/2011
Components: WHEELS
Incident Date: 11/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WENT TO ROTATE THE TIRES ON MY 2010 FUSION AND I NOTICED ON THE FRONT LEFT THAT A WHEEL LUG STUD HAD SHEARED RIGHT INTO, ALWAYS HAD A DEALERSHIP ROTATE MY TIRES. I NOTICED THIS WHEN I WAS ROTATING MY TIRES AND THE REST OF THE LUG STUD IS INSIDE MY LUG NUT. I HAVE CONTACTED MY LOCAL DEALERSHIP AND THEY CLAIM THEY KNOW OF NO INCIDENTS AND DOES NOT KNOW IF FORD WILL COVER IT. I THINK AFTER 280 REPORTED INCIDENTS THIS SHOULD BE A RECALL, I FIND IT HARD TO BELIEVE IN SOMETHING LIKE THIS BEING SO DANGEROUS THAT IT IS NOT ALREADY. I CAN SAY THIS WITH CERTAINTY, THAT AFTER THE FIRST REPORTED ACCIDENT CAUSED BY THIS AND THE LAWSUIT THAT FOLLOWS, SOMEONE WILL TAKE NOTICE. *KB

11/29/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TRANSMISSION KEEPS ON LURCHING FORWARD AND DEALERSHIP CANNOT DO ANYTHING ABOUT IT NOW. IT'S A SAFETY ISSUE FOR ME AS I ALMOST GOT INTO AN ACCIDENT ON THE STREET DUE TO HUGE JUMP. TRANSMISSION KEEPS ON ACTING UP AND DEALER KEEPS SAYING EVERYTHING IS FINE AND CANNOT DUPLICATE THE OTHER SINCE THE TIME THEY REBUILT THE TRANSMISSION ON MY VEHICLE. *TR *KB

11/28/2011
Components: STRUCTURE
Incident Date: 08/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD FLEW UPWARDS AND OBSCURED THE FIELD OF VISION. THE CONTACT MANEUVERED THE VEHICLE TO THE SHOULDER AND CLOSED THE HOOD. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 26,500.

11/26/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOGAXAR******
Summary

I WAS PULLING OUT FROM A RED LIGHT WHEN THE CAR LOST POWER AND STARTED TO IDLE HARD. I WAS ABLE TO PULL TO THE TURN LANE TO AVOID BEING HIT. WHEN ALL POWER WAS LOST AND THE CAR DIED THE WRENCH LIGHT AND BATTERY LIGHT CAME ON. THE CAR DID NOT SEEM TO BE GETTING ANY GAS. AFTER TURNING THE CAR OFF AND SITTING A FEW MINUTES THE CAR STARTED BACK AND I WAS ABLE TO PULL TO A PARKING LOT. FORTUNATELY I WAS NOT ON THE INTERSTATE AS I HAD BEEN PREVIOUSLY BEFORE THIS. MY HUSBAND FOLLOWED ME TO THE DEALERSHIP AND AFTER INSPECTING THE CAR I WAS TOLD IT WAS THE THROTTLE BODY. THE COST OF THE REPAIR WAS $465.00 WHICH I JUST CONSIDERED ONE OF THOSE THINGS THAT HAPPENS UNTIL I DISCOVERED THERE HAVE BEEN MANY SIMILAR COMPLAINTS. FOUR DAYS LATER THE CAR DID THE SAME THING ON THE HIGHWAY. MY HUSBAND WAS ABLE TO GET OFF TO THE SIDE OF THE ROAD. THE DEALERSHIP CHECKED IT THE NEXT DAY AND STATED ALL THE WIRING. I WILL SAY THE SERVICE DEPARTMENT TOLD US THEY WERE ON THE PHONE WITH FORD THAT DAY AND FOUND NO ADDITIONAL PROBLEMS, BUT DID STATE THAT IF THIS PROBLEM HAPPENED AGAIN THE COMPUTER SYSTEM WOULD BE REPLACED. OF COURSE MY BIGGEST CONCERN IS IF AND WHEN MIGHT THIS HAPPEN AGAIN, HOPEFULLY NOT ON THE INTERSTATE. I HAVE ENJOYED MY FUSION BUT FORD SHOULD TAKE SOME RESPONSIBLILTY FOR THIS BEFORE A DEADLY SITUTAION HAPPENS. *TR

11/24/2011
Components: POWER TRAIN
Incident Date: 11/24/2011
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE ON CRUISE CONTROL AT 70 MPH, THE CAR LOST ACCELERATION/POWER, THE WRENCH LIGHT CAME ON AND WE HAD TO COAST TO THE SHOULDER OF THE INTERSTATE. CAME TO A STOP, AND THE CAR IDLED, BUT APPEARED TO WANT TO DIE. CAR WAS SHUTOFF AND RESTARTED. WRENCH LIGHT WENT OFF. WE CONTINUED ON OUR WAY WITHOUT FURTHER PROBLEMS. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN A TWO MONTHS. BROUGHT THE CAR TO THE LANDER'S FORD DEALERSHIP IN COLLIERVILLE, TN AFTER THE FIRST TIME IT HAPPENED, BUT WAS TOLD THEY COULD NOT DUPLICATE THE PROBLEM. NOTHING WAS DONE. BASED ON PREVIOUS REPORTS, THIS IS A COMMON ISSUE AND IS RELATED TO THROTTLE BODY DEFECT. AS NOTED BY OTHERS, THIS POWER FAILURE IS A SAFETY CONCERN AND COULD LEAD TO A SERIOUS INCIDENT. *TR

11/19/2011
Components: WHEELS
Incident Date: 10/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE FRONT DRIVERS SIDE WHEEL LUG HAS SNAPPED OFF. *TR

11/15/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE CONTACT STATED THAT THE STALLING RECURRED TWICE AFTERWARD. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A SECOND DIAGNOSTIC TEST THE DEALER ADVISED THE CONTACT THAT A CYLINDER WAS MISFIRING. THE DEALER REPLACED THE COIL WIRE TO THE CYLINDER BUT THE FAILURE RECURRED AFTER REPAIRS. THE DEALER WAS UNABLE TO LOCATE ANY FURTHER PROBLEMS WITH THE VEHICLE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 31,586.

11/14/2011
Components: POWER TRAIN
Incident Date: 10/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHEN CAR IS DRIVEN FOR THE FIRST TIME OR CAR HAS HAD A FEW HOURS TO COOL OFF THE TRANSMISSION HESITATES TO SHIFT FROM 2-3 AND 3-4. USUALLY SEAMS TO SLIP FROM 3-4. *TR

11/09/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/18/2011
Crash: No
Fire: No
Summary

I OWN A V6 2010 FORD FUSION AND ON TWO SEPARATE OCCASIONS, WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEEDS OF 65 MPH THE ENGINE HAS STALLED WITHOUT WARMING. AT THE TIME THE ENGINE STALLS, A SERVICE LIGHT WILL COME ON AND THE CAR COMPLETELY SHUTS DOWN. IN BOTH INSTANCES, THE CAR COULD BE RESTARTED, AND THE SERVICE LIGHT DISAPPEARED UPON RESTART. WE HAVE TAKEN IT TO THE DEALERSHIP AFTER BOTH INCIDENTS, AND THEY ARE UNABLE TO IDENTIFY A FIX AS THE SERVICE CODE IS NOT BEING STORED IN EVENTS OF ENGINE FAILURE (AND THE LIGHT IS NOT STAYING ON AFTER RESTART). THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT HAS HAPPENED WITHOUT WARNING, WHILE TRAVELING ON MAJOR HIGHWAYS AT HIGH SPEEDS. I HAVE SEEN ENTRIES FROM OTHER OWNERS ON BOTH THE NHTSA SITE AND OTHER BLOGS SITTING THE SAME PROBLEM, YET FORD IS UNWILLING TO ACCEPT THAT THIS IS A PERVASIVE PROBLEM AND IS NOT WORKING TO FIND A SOLUTION. WE HAVE ESCALATED FROM THE DEALERSHIP UP TO THE CORPORATE FORD CUSTOMER SERVICE DEPARTMENT WITH NO SUCCESS. *TR

11/09/2011
Components: WHEELS
Incident Date: 11/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. WE DISCOVERED THREE BROKEN WHEEL STUDS ON OUR 2010 FORD FUSION, TWO ON THE FRONT PASSENGER WHEEL AND ONE ON THE FRONT DRIVERS SIDE WHEEL. ALL THREE HAD SHEARED OFF COMPLETELY. THE DEALERSHIP ARGUED THE STUDS HAD SHEARED DUE TO FAULTY MAINTENANCE WORK. THE CAR HAS HAD MAINTENANCE ONLY AT FORD DEALERSHIPS. THE DEALERSHIP WILL ONLY REPLACE THE BROKEN STUDS AND IGNORES OUR CONCERN THAT THE REMAINING STUDS MAY HAVE BEEN COMPROMISED. *TR

11/04/2011
Components: WHEELS
Incident Date: 10/20/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

ON THREE SEPERATE INCIDENTS, I FOUND WHEEL LUGS MISSING FROM MY RIGHT FRONT WHEEL. FORD SHIPPED PARTS TO MY DEALER 3 TIMES AND THE VEHICLE WAS REPAIRED. THIS LAST TIME (4TH) I HAD JUST GOTTEN OFF THE HWY AND TURNED INTO THE PARKING LOT AT WORK WHEN THE FRONT RIGHT WHEEL CAME OFF AND ROLLED ACROSS THE PARKING LOT. THE DEALER EST IS OVER $3K IN DAMAGE TO REPAIR THE VEHICLE. EVEN THOUGH THIS IS THE 4TH TIME ON THE SAME WHEEL, FORD HAS DECIDED TO FIX THIS VEHICLE AGAIN. I DO NOT BELIEVE THIS VEHICLE SHOULD EVEN BE ON THE ROAD ANY MORE. TWO MINUTES EARLIER AND THE WHEEL WOULD HAVE CAME OFF AT HIGH SPEEDS. THERE IS DEFINITELY A DANGER TO ME, MY PASSANGERS AND ANY OTHER PEOPLE IN THE AREA WHEN THE WHEEL DECIDES TO LEAVE THE VEHICLE. *TR

11/03/2011
Components: POWER TRAIN
Incident Date: 10/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING, THE WRENCH WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS RESISTANT TO SHIFTING GEARS. A LOCAL MECHANIC DIAGNOSED THAT THERE WAS A THROTTLE BODY DEFECT. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 54,500.

11/02/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I WAS STOPPED AT A TRAFFIC LIGHT, IT TURNED GREEN AND STEPPED ON THE GAS PEDAL AND THE CAR IMMEDIATELY STARTED TO ROUGH IDLE, THE WRENCH INDICATOR LIT UP AND WOULD NOT MOVE FORWARD. THERE WAS MINIMAL RESPONSE TO THROTTLE INPUT. I WAS ABLE TO PULL OFF THE ROAD OUT OF TRAFFIC TO A SAFE SPOT. I LEFT THE CAR RUNNING TO SEE WHAT WAS GOING ON. THE TACHOMETER WAS FLUCTUATING MAINLY DOWNWARD AS IT IDLED ROUGH. AFTER ABOUT TWO MINUTES I TURNED OFF THE MOTOR. I MADE A FEW PHONE CALLS AND WHILE CALLING ROADSIDE ASSIST DECIDED TO TRY AND START THE CAR. IT STARTED AND I WENT STRAIGHT TO THE DEALERSHIP. AS FATE WOULD HAVE IT, THE DEALERSHIP COULD NOT DUPLICATE THE CONCERN AND WAS NOT ABLE TO PINPOINT THE CAUSE. THEY WERE KIND ENOUGH TO SUGGEST REPLACING THE THROTTLE BODY AND MOTOR ASSEMBLY. IT COST ME $512.38. NEEDLESSTO SAY I AM NOT AT ALL HAPPY WITH THIS ISSUE. THIS ISSUE COULD HAVE OCCURRED IN A MORE DYNAMIC SETTING, HEAVY TRAFFIC, LANE CHANGE OR MERGING, ETC, POTENTIALLY CAUSING THREAT TO MY LIFE AND THAT OF OTHERS. THIS ISSUE NEEDS TO BE ADDRESSED BY THE MANUFACTURER IN MY OPINION. *TR

10/25/2011
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHEN I WAS DRIVING MY 2010 FORD FUSION THE WRENCH LIGHT CAME ON AND THE CAR LOST ALL POWER AND STALLED OUT. LUCKILY I WASN'T IN FRONT OF A TRUCK OR ON THE FREEWAY. VERY SCARY MY CAR ONLY HAS 15391 MILES ON IT. THIS CAR WAS ALSO LEAKING OIL. I AM NOT HAPPY WITH THIS CAR. WHEN I TOOK IT TO THE DEALER THIS PROBLEM DIDN'T SHOW UP AT FIRST SO THE SERVICE PERSON KEPT THE CAR LONGER AND FINALLY IT DID THE SAME THING AND LOST ALL POWER SO THEY REPLACED THE THROTTLE BODY AND REPLACED THE THE GASKET THAT WAS LEAKING OIL. ALSO A FEW MONTHS EARLIER ONE OF THE COILS WENT BAD AND HAD TO BE REPLACED. *TT

10/22/2011
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

WHILE DRIVING ON INTERSTATE I-81 THE DASH LIGHTS STARTED GOING COMPLETELY OFF AND STAYING OFF FOR QUITE SOMETIME BEFORE COMING BACK ON. I WAS NOT REALLY SURE IF I HAD HEADLIGHTS UNTIL LATER WHEN STOPPING BEHIND SOMEONE ON MY DESTINATION AND WAS ABLE TO SEE MY HEADLIGHTS IN THEIR REAR CAR. THE WEATHER WAS HORRIBLE, RAINING VERY HARD AND VISIBILITY WAS REALLY ONLY A FEW FEET AWAY. I TURN ON MY FOG LIGHTS JUST IN CASE I HAD NO HEADLIGHTS. I HAD HOPED THEY WORK BUT I DID NOT GET OUT IN THE POURING RAIN TO CHECK. FORTUNATELY, THIS INCIDENT WAS DURING THE DAYTIME AND NOT AT NIGHT. THIS COULD HAVE LEAD TO A FATAL ACCIDENT IF IT WAS AT NIGHT. I FEEL THAT OTHERS SHOULD BE AWARE OF THIS PROBLEM AND FORD SHOULD TAKE CARE OF IT WITH NO COST TO OWNER. ALSO THE SPOTS ON THE CHARCOAL DASH SHOULD BE DEALT WITH BY FORD BECAUSE THERE IS SOME REASON OTHER THAN SUNLIGHT OR CLEANER THAT HAS CAUSE THIS, FOR I HAVE ONLY CLEAN DASH WITH A DAMP CLOTH AND THE CAR HAS BEEN GARAGE KEPT EXCEPT FOR THE TIME IT SPENT ON THE DEALERSHIP LOT. THERE ARE MANY COMPLAINTS ON THE CHARCOAL DASH ON THE FORD FUSION ONLINE. THE DEALERSHIP SERVICE DEPARTMENT WAS VERY RUDE WHEN I ASK ABOUT THIS PROBLEM AND SEEM TO CARE LESS ABOUT THEIR CUSTOMERS ON THIS BEHALF AND ACCUSE ME OF USING SOME TYPE OF HARSE CLEANER ON IT...WOULD NOT EVEN LISTEN TO WHAT I HAD TO SAY. LETS HOPE THAT FORD STAYS BEHIND THEIR CUSTOMERS WITH PROBLEMS ON THE FUSION SINCE IT DOES HAVE SOME PROBLEMS. *TR

10/21/2011
Components: WHEELS
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THIS IS RELATED TO NHTSA ACTION NUMBER EA11009. SO FAR I HAVE HAD 2 INCIDENTS OF BROKEN WHEEL STUDS ON A 2010 FOR FUSION THAT WAS BOUGHT ON 9/11/2010. THE FIRST OCCURRED ON 7/15/2011 AT 25000 MILES AND THE SECOND OCCURRENCE WAS ON 10/21/2011 AT 33000 MILES. BOTH ON DRIVER SIDE FRONT WHEEL. THE DEALER HAS DONE ALL WORK TO CAR SO FAR. *TR

10/18/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE DECELERATED AND THE THROTTLE MISSION CONTROL FAILURE SWITCH ILLUMINATED. THE FAILURE RECURRED FIFTEEN TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY CONFIRMED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,800 AND THE CURRENT MILEAGE WAS 62,882.

10/17/2011
Components: POWER TRAIN
Incident Date: 09/17/2011
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2010 FORD FUSION DOWN A VERY BUSY MAIN ROAD IN ATLANTA, IT DIED. I WAS LUCKY THAT I WAS ABLE TO GET OVER INTO THE RIGHT HAND LANE WITHOUT BEING ABLE TO ACCELERATE AND GET ONTO A SIDE STREET TO PARK. THE DEALER REPLACED THE THROTTLE UNDER WARRANTY, BUT LESS THAN A MONTH LATER I WAS GETTING ON A BUSY FREEWAY HERE IN ATLANTA. ABOUT THE SAME SPEED, 45MPH, IT WOULDN'T ACCELERATE, BUT THIS TIME IT DID CONTINUE RUNNING. EVENTUALLY IT PICKED UP AGAIN. IT IS CURRENTLY BACK IN THE SHOP HAVING THE TRANSMISSION CORRECTED. FORD DID ISSUE A RECALL LAST YEAR WHICH WAS SUPPOSED HAVE CORRECTED THIS ISSUE, AND I DID TAKE THE CAR IN FOR THE RECALL WHEN I HAD ONLY HAD IT FOR 30 DAYS. THAT WAS OVER A YEAR AGO, AND IT HAS "SKIPPED" BETWEEN 2ND AND 3RD GEARS THE WHOLE TIME WHICH HAS MADE ME UNEASY, BUT EVENTUALLY BECAME THE NORM. ANYWAY, THE RECALL DID NOT CORRECT THE ISSUE. MY FEAR IS THAT WHEN I AM UNABLE TO ACCELERATE, OR WHEN THE CAR SIMPLY SHUTS DOWN, I WILL BE REAR ENDED AND CAUSE A SERIOUS CAR ACCIDENT INVOLVING OTHERS AS WELL AS MYSELF. THIS IS MY FIRST AMERICAN BRAND CAR AND I WANT TO LOVE IT, BUT FEELING UNSAFE DRIVING IT IS MAKING IT DIFFICULT. I WANT THIS ON FILE BECAUSE ALTHOUGH I HAVE A WARRANTY ON MY CAR, I THINK FORD SHOULD BE CORRECTING THE ISSUE FOR ALL FORD FUSION OWNERS SINCE OUR SAFETY IS AT RISK. *TR

10/17/2011
Components: POWER TRAIN
Incident Date: 10/05/2011
Crash: No
Fire: No
Summary

MY 2010 FORD FUSION HAS HAD ISSUES FOR THE LAST MONTH WITH THE LACK OF ACCELERATING WITH THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT COMING ON. TOOK IT TO ADVANCED AUTO WITH A CODE OF P2112. TOOK IT TWICE TO THE FORD DEALERSHIP WITH THE FIRST TIME THE DEALER TELLING ME NOTHING. THIS HAPPENED AGAIN WHILE I WAS DRIVING THROUGH AN INTERSECTION WITH MY TWO KIDS IN THE CAR AND LOST ALMOST ALL POWER AND WAS NEARLY HIT BY AN 18 WHEELER. DEALER SAID THAT THE THROTTLE BODY NEEDS TO BE REPLACED, WILL COST ME $520 DOLLARS AND IT ISN'T COVERED UNDER MY POWER TRAIN WARRANTY. THOUSANDS OF REPORTED PROBLEMS WITH THIS VERY SAME PROBLEM WITH FORD NOT BEING HELD RESPONSIBLE FOR FAULTY EQUIPMENT...SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS HURT OR KILLED. *TR

10/12/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/12/2011
Crash: No
Fire: No
Summary

WHILE DRIVING DOWN THE INTERSTATE IN RUSH HOUR TRAFFIC, MY 2010 FUSION (35,265 MI) LOST ACCELERATION. JERKED CAR INTO THE MEDIAN AND PUT INTO PARK, IT IMMEDIATELY BEGAN IDLING VERY ROUGH AND ALMOST SPUTTERING TO CUT OFF. THE WRENCH LIGHT DISPLAYED. I CUT THE CAR OFF AND LET IT SIT FOR A MOMENT AND THEN CUT THE CAR BACK ON. I PRESSED THE GAS AND THE CARS RPM SHOT UP TO OVER 5000 RPM. IT THEN IDLED NORMALLY AND I MERGED BACK IN TRAFFIC JUST HOPING TO GET IT TO MY OFFICE. I MADE IT ANOTHER 2-3 MILES AND IT DID IT AGAIN, THIS TIME BOTH THE ENGINE LIGHT AND WRENCH LIT UP. I IMMEDIATELY CUT IT OFF, RESTARTED IT AND IT SEEMED FINE. I DECIDED TO GET OFF AT THE EXIT I WAS CLOSE TOO AND PARK THE CAR AS I KNEW I WAS GOING TO CAUSE A MAJOR ACCIDENT IF I DID NOT GET IT OFF THE ROAD. I CAME TO THE TOP OF THE EXIT RAMP AND SAT IN TRAFFIC FOR A FEW MINUTES, THE CAR SEEMED OKAY, NO ROUGH IDLE NOTHING STRANGE EXCEPT THE ENGINE LIGHT WAS STILL DISPLAYED. I MERGED INTO TRAFFIC OFF THE RAMP AND IN THE MIDDLE OF THE ROAD SAME THING OCCURRED, NO ACCELERATION, I HAD MY FOOT TO THE FLOOR. I GOT IT INTO A PARKING LOT AND CALLED THE DEALERSHIP. I HAD THE CAR TOWED IN GOT A LOANER TO DRIVE INTO WORK. THE FORD DEALERSHIP CALLED ABOUT AN HOUR LATER AND SAID THE CAR IS FIXED AND I CAN COME GET IT. THEY SAID THEIR WAS AN ISSUE IN MY ELECTRONIC THROTTLE BODY AND THEY HAVE REPLACED THE THROTTLE BODY. I LOVE THIS CAR BUT AT 35,000 MILES I SHOULD NOT HAVE ALREADY HAD A BAD BATTERY AND NOW THIS ISSUE. I AM STARTING TO NOT TRUST THE CAR. I HOPE THE ISSUE IS FIXED, BUT I AM ALMOST SCARED TO GO PICK IT UP TONIGHT. I HAD NO IDEA OF THESE ISSUES UNTIL I LOOKED IT UP ONLINE AFTER THE THIS MORNING. *KB

10/10/2011
Components: POWER TRAIN
Incident Date: 04/01/2010
Crash: No
Fire: No
Summary

TRANSMISSION SLIPS AND SHIFTS HARD IN LOW GEARS. FORD HAS REPLACED SEVERAL TRANSMISSION COMPONENTS BUT THE PROBLEM STILL PERSISTS. I FEAR I MAY CRASH INTO THE REAR OF ANOTHER CAR WHEN THIS OCCURS. RECENTLY A NEW PROBLEM HAS DEVELOPED AT HIGH SPEEDS WHERE THE TRANSMISSION DOES NOT SHIFT AND RUNS AT 4500 RPM FOR 20-30 SECONDS. FORD SAYS NOTHING IS WRONG DESPITE ME SENDING A VIDEO OF THE CONSOLE WHEN THIS HAPPENS. *KB

10/07/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/01/2011
Crash: No
Fire: No
Summary

VEHICLE SLIPS/HESITATES WHEN SHIFTING FROM 1ST TO 2ND GEAR. TRANSMISSION CLUTCHES WERE FOUND 'BURNT' AND NEEDED TO BE REPLACED. PROBLEM PERSISTS AND NOW I AM TOLD THIS IS 'NORMAL' OPERATION. IN ADDITION, MY WHEELS ARE NOW VIBRATING/WOBBLING. I WILL NEED ADDITIONAL SERVICE. *TR

10/01/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

ON OCTOBER 1, 2011, WHILE PULLING INTO A PARKING SPACE, GOING LESS THAN A FEW MILES AN HOUR AND APPLYING THE BRAKE , THE CAR SUDDENLY LURCHED FORWARD AND ACCELERATED ON ITS ON - JUMPED THE CURB AND CRASHED THROUGH THE WINDOW OF A BUSINESS. *TR

09/30/2011
Components: POWER TRAIN,WHEELS
Incident Date: 09/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE HAVING AN OIL CHANGE THE MECHANIC NOTICED THE FRONT RIGHT AXLE NUT HAD COME LOOSE. THE CONTACT SPOKE TO THE DEALER WHO STATED THERE WAS NOTHING THEY COULD DO SINCE THE WARRANTY HAD EXPIRED. THE DEALER INSTALLED A NEW AXLE NUT. THE CONTACT STATED THAT WAS A MANUFACTURERS DEFECT THAT COULD CAUSE THE TIRE TO DISCONNECT FROM THE VEHICLE AND CAUSE A CRASH. THE FAILURE MILEAGE 37,571. UPDATED 10/14/11 *BF UPDATED 11/02/11

09/29/2011
Components: POWER TRAIN
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

THIS PROBLEM IS DUE TO A FAULTY TRANSMISSION OR TRANSMISSION COMPONENTS, AS OUTLINED BY FORD RECALL 10B15. THE CAR JERKS/SLIPS AND IT FEELS AS IF THE GEARS ARE NOT CATCHING UPON ACCELERATION. I RECEIVED THE 'RECALL' LETTER FROM FORD DESCRIBING THIS PROGRAM, AND IMMEDIATELY BROUGHT THE CAR TO THE DEALERSHIP. THEY PREFORMED THE MODULE RECALIBRATION AND TOLD ME EVERYTHING WAS FINE. HOWEVER, 40,000 LATER, MY TRANSMISSION STARTED EXHIBITING THE PROBLEMS DESCRIBED ABOVE AND FORD IS NOW REPLACING MY ENTIRE TRANSMISSION, ALTHOUGH NOT PAYING FOR THE RENTAL CAR. *TT

09/29/2011
Components: POWER TRAIN
Incident Date: 05/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TRANSMISSION STILL SLIPPING FROM 2ND TO 3RD GEAR AFTER REBUILD. THIS CAR IS NOT SAFE. *TT

09/27/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE ENGINE EMISSION AND MECHANICAL ATTENTION LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.

09/26/2011
Components: STEERING
Incident Date: 09/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

POWER STEERING WAS IN A PARKING LOT. IT COULD BE STEERED BY MAN POWER. TOOK TO FORD GARAGE AND WAS THE POWER STEERING RACK. WAS ADVISED IT COULD HAVE BEEN VERY DANGEROUS IF IT HAD HAPPENED ON THE HIGHWAY AT HIGH SPEED AND ON CURVES WHICH WE HAD JUST DONE THAT DAY. *TR

09/23/2011
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/16/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

JUST STARTING OFF FROM A TRAFFIC LIGHT THE CAR STARTED TO STALL. THE CAR WAS TOWED TO MONTROSE FORD WHERE THEY DETERMINED A PART IN THE TRANSMISSION FAILED. THE PART WAS ORDERED AND REPLACED A FEW DAYS LATER. ON THE 16TH OF SEPTEMBER WHILE DRIVING THE BRAKES FAILED. THE CAR WAS TAKEN TO GANLEY FORD ON THE 19TH OF SEPT. THEY INITIALLY DETERMINED IT WAS A TRANSMISSION PROBLEM, EXACTLY THE SAME PROBLEM THAT WAS REPAIRED IN AUGUST. ON THE 21ST OF SEPT. THE MAINTENANCE PEOPLE DROVE THE CAR WITH A COMPUTER CONNECTED TO ANALYZE WHAT WAS HAPPENING BUT FOUND NOTHING WRONG. NOW THEY SAY THE PROBLEM IS HYDRAULIC RELATED BUT WILL NEED TO KEEP THE CAR FOR AT LEAST 30 DAYS TO SOLVE THE PROBLEM. AT THIS TIME THEY HAVE NO IDEA WHAT IS REALLY WRONG. INSIDE THE CAR IS AN INTERMITTENT NOISE. IT CAN ONLY BE HEARD WHEN JUST STARTING OUT OR AT VERY SLOW SPEEDS. GANLEY FORD HAS NO IDEA WHERE THIS NOISE IS COMING FROM. *TR

09/23/2011
Components: POWER TRAIN
Incident Date: 09/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

I PREVIOUSLY SENT A COMPLAINT BECAUSE MY CAR KEPT STALLING, WRENCH LIGHT WOULD COME ON, BUT WHEN I TURNED CAR OFF THEN TURNED ON, IT WOULD RUN, BUT THEN THEY COULDN'T GET THE CODES. BASED ON MY INTERNET RESEARCH, LOOKS LIKE 2010 FUSIONS ARE HAVING THIS PROBLEM BETWEEN 30,000 AND 50,000 AND IT IS ALWAYS THE THROTTLE BODY THAT NEEDS TO BE REPLACED. THE DEALERSHIP WOULD NOT REPLACE THE THROTTLE BODY BECAUSE THE CODES WERE NOT COMING UP. I JUST WANTED TO GIVE YOU AN UPDATE, I PURCHASED MY OWN CODE READER AND AFTER MY CAR DIED IN THE MIDDLE OF THE ROAD (VERY DANGEROUS) THREE MORE TIMES, WAS FINALLY ABLE TO GET THE CODE MYSELF. I BROUGHT IT TO THE DEALERSHIP AND WITH THE CODE THEY WERE FINALLY ABLE TO LOOK IT UP.....AND IT WAS THE THROTTLE BODY....JUST LIKE I TOLD THEM SINCE EVERY 2010 FORD FUSION BETWEEN THIS MILEAGE IS HAVE THE SAME PROBLEM. SINCE THIS IS OBVIOUSLY A DEFECT ON THIS CAR AND IS DANGEROUS BECAUSE CAR STALLS IN MIDDLE OF TRAFFIC, IT NEEDS TO BE RECALLED! I DON'T WANT ANYONE TO GO THROUGH WHAT I WENT THROUGH, AND I WOULD LOVE TO GET REIMBURSED FOR THE MONEY I HAD TO PAY ON FORDS DEFECT. THANK YOU *TR

09/21/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2011
Crash: No
Fire: No
Vehicle Identification Number: AE5J19G219Q******
Summary

WHILE TRAVELING 45 MPH LOST ACCELERATION AND COASTED TO SIDE OF THE ROAD. WRENCH OR SERVICE LIGHT CAME ON. SHUT CAR OFF AND WAITED ABOUT 30 SECONDS AND RESTARTED CAR AND SERVICE LIGHT WENT OFF AND CAR OPERATED NORMALLY. TOOK THE CAR TO NEAREST DEALER AND THEY SAID THEY COULDN'T PULL UP ANY DIAGNOSTIC CODES AND FOR ME TO WAIT FOR THE PROBLEM TO OCCUR AGAIN AND BRING IT BACK. CAR ONLY HAS 37000 MILES AND AFTER DOING SOME RESEARCH I HAVE FOUND MULTIPLE COMPLAINTS ABOUT THE VERY SAME ISSUE WITH OTHER FUSION OWNERS. ALL THE CARS THAT HAVE BEEN REPAIRED HAD TO REPLACE THE THROTTLE BODY. *TR

09/21/2011
Components: POWER TRAIN
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOJGXAR******
Summary

I PURCHASED A 2010 FORD FUSION WITH 24,000 MILES IN JANUARY 2011. I BEGAN HAVING ISSUES WITH TRANSMISSION ALMOST IMMEDIATELY. THE TRANSMISSION WILL FREQUENTLY "SLIP" WHILE TAKING OFF AND SHIFTS VERY HARD AT TIMES. I WILL ALSO "SLIP" WHEN DRIVING AT HIGHER ROAD SPEEDS CAUSING THE RPM'S TO REV BUT THE CAR WILL NOT ACCELERATE. RECENTLY, I WAS DRIVING APPROXIMATELY 50 MPH ON A BUSY HIGHWAY WHEN THE CAR STALLED AND THE WRENCH LIGHT CAME ON. THE ENGINE WAS RUNNING BUT THE CAR WOULD NOT ACCELERATE. ONCE I GOT PULLED OVER, THE RPM'S BOUNCED UP AND DOWN RAPIDLY. THE CAR HAS BEEN IN THE SHOP APPROXIMATELY 9 TIMES SO FAR. THEY REPLICATED THE ISSUE ONCE AND TRANSMISSION REPAIRS WERE MADE BUT THE ISSUE CONTINUED. IT IS STILL UNDER WARRANTY BUT FORD WILL NOT AUTHORIZE ANY ADDITIONAL REPAIRS SINCE THEY HAVEN'T REPLICATED THE ISSUE AGAIN. I JUST LEARNED THAT THIS IS A COMMON ISSUE WITH THE FORD FUSION AND THAT THE 10B15 RECALL WAS PERFORMED ON THE VEHICLE JUST BEFORE I PURCHASED IT. AFTER ADDITIONAL RESEARCH, FINDINGS INDICATE THAT THE RECALL HAS NOT CORRECTED THE ISSUE IN MANY CASES. I DO NOT FEEL SAFE WHEN DRIVING THIS VEHICLE AND IT IS VERY DISAPPOINTING TO LEARN THAT FORD WILL NOT TAKE APPROPRIATE ACTIONS TO PROVIDE RELIABLE VEHICLES TO THEIR CUSTOMERS. *TR

09/21/2011
Components: POWER TRAIN
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

WHILE DRIVING THE TRANSMISSION SLIPPED AND MADE THE CARE DOWNSHIFT AND UPSHIFT THE CAR HARD. I HAD TO APPLY THE BRAKES HARD BECAUSE THE RPMS WHERE JUMPING AS I CAM TO A COMPLETE STOP. THEN WHEN ACCELERATING THE CAR SHIFTED HARD. *TR

09/20/2011
Components: TRACTION CONTROL SYSTEM
Incident Date: 08/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD STOP ACCELERATING. IN ORDER TO CORRECT THE FAILURE, THE CONTACT WOULD STOP THE VEHICLE AND SHUT IT OFF. UPON RESTART, THE VEHICLE WOULD OPERATE AS NORMAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TRACTION CONTROL SYSTEM NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 46,000.

09/19/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/05/2011
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH ON A MOUNTAINOUS ROAD, THE CONTACT BEGAN TO DOWN SHIFT AND THE BRAKES WERE APPLIED NUMEROUS TIMES BEFORE COMING TO A STOP. THE BRAKES EMITTED A STRONG BURNING ODOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THE BRAKES RESPONDED NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. THE VIN WAS UNAVAILABLE.

09/13/2011
Components: POWER TRAIN
Incident Date: 09/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

WHEN I GO TO SHIFT FROM 1ST TO 2ND, 2ND TO 3RD, ETC, IT SEEMS LIKE THE CAR IS NOT REGISTERING THE CHANGE IN GEARS. AS SOON AS I SHIFT AND ATTEMPT TO CONTINUE ACCELERATING, THE ENGINE WILL REV UP TOO FAST AND THEN DROP DOWN AND REV UP NORMALLY. *TR WHENEVER I ATTEMPT TO USE CRUISE CONTROL, GOING UP A HILL CAUSE THE ENGINE TO REV TO QUICK AGAIN, SHUTTING OFF CRUISE CONTROL. MY CAR IS 10 MONTHS OLD WITH JUST 23,000 MILES (5700 OF WHICH WERE ON IT BEFORE I BOUGHT IT) AND THE DEALERSHIP I TOOK IT TO IS TRYING TO TELL ME THAT IT'S NORMAL WEAR AND TEAR, AND THAT THE CLUTCH AND CLUTCH PLATE NEED TO BE REPLACED. THEY'RE ALSO SAYING IT'S NOT COVERED UNDER WARRANTY AND THAT IT WILL COST ME $1300 + TAX TO REPAIR. I DON'T DRIVE THIS CAR HARD, NOR DO I DO ANY TYPE OF RACING OR MODS TO IT. IT'S A CAR I USE FOR WORK MAINLY. THERE IS ABSOLUTELY NO REASON THE CLUTCH SHOULD HAVE TO BE REPLACED SO SOON. THERE ARE NUMEROUS SITES WITH THIS SAME ISSUE WITH SIMILAR FUSIONS. POINT IS, I'M NOT PAYING FOR THIS REPAIR. *TR

09/12/2011
Components: POWER TRAIN
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

WHEN DRIVING ALONG, THE RPMS SHOT UP TO OVER 4500 WITH NO INCREASE IN SPEED OR INCREASE IN PRESSURE ON THE ACCELERATOR PEDAL. THE CRUISE CONTROL WAS ALSO ON AT THE TIME. *TR

09/12/2011
Components: POWER TRAIN
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

MY CAR HAS WENT OUT 3 TIMES IN WEEK TWICE ON THE FREEWAY WITH ONCOMING TRAFFIC. IT SLOWS DOWN THEN A WRENCH SYMBOL COMES ON. I PURCHASED MY VEHICLE 3 WEEKS AGO. TOOK IT BACK TO THE DEALER AND WAS TOLD BY THE SERVICE DEPT THAT I NEED TO HAVE THE THROTTLE BODY REPAIRED,. THEY ORDERED THE PART AND SAID I NEED TO PAY $100 DEDUCTIBLE. I JUST PURCHASED THIS CAR I SHOULDN'T HAVE TO PAY ANYTHING IF IT WOULD HAVE BEEN CHECKED OUT CORRECTLY I WOULDN'T HAVE HAD THIS PROBLEM. THEY ALSO TOLD ME I NEED A NEW BATTERY!! THREE WEEKS AFTER I PURCHASED IT!! THIS SHOULD HAVE BEEN REPLACED BY THEM FOR FREE, THEY SAID I WOULD NEED TO BUY A NEW BATTERY AND IT WOULD BE $109.00 MORE PLUS THE DEDUCTIBLE. I AM VERY DISAPPOINTED IN THIS CAR. I LOVE THE WAY IT LOOKS BUT AM SO UNSATISFIED WITH THE PERFORMANCE. IF I GET INTO AN ACCIDENT I HOLD FORD CO COMPLETELY RESPONSIBLE FOR ANY DAMAGES, AS I SEE THEY HAVE HAD MANY COMPLAINTS AND THEY ARE NOT DOING ANYTHING ABOUT IT. I AM LOOKING INTO AN ATTORNEY BECAUSE THIS CAR SHOULD NOT BE SOLD IF IT HAS THIS DEFECT, IT IS PUTTING PEOPLES LIVES IN DANGER!! WHAT ARE THEY WAITING FOR TO SEE HOW MANY DEATHS WILL OCCUR BEFORE THEY LET PEOPLE KNOW NOT TO BUY IT. I PLAN ON TELLING EVERYONE NOT TO PURCHASE I FORD. I SHOULD HAVE PURCHASED A HONDA/LIKE BEFORE. *TR

09/09/2011
Components: POWER TRAIN
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

THIS IS THE 4 CYLINDER VERSION OF THE 2010 FUSION. SINCE THE CAR WAS ONLY A FEW MONTHS OLD, THE TRANSMISSION HAS BEEN SLIPPING IN LOW GEAR. AS THE MILEAGE HAS GONE UP IT HAS OCCURRED MORE OFTEN BUT MAINLY IN LOW GEARS. THE PROBLEM HAS BEEN THAT IT DOES NOT SET OFF ANY SERVICE LIGHTS SO THEY HAD NOT BEEN ABLE TO FIND ANYTHING TO FIX. AFTER DRIVING THE CAR FOR ABOUT A YEAR, IT FINALLY HAPPENED AT HIGH SPEED AND TURNED ON THE SERVICE LIGHT. IT WAS BAD ENOUGH THAT I HAD TO PULL OFF THE ROAD. BY THIS TIME, THE TRANSMISSION WAS DAMAGED AND THEY HAD TO REBUILD MANY OF THE PARTS. FORD KNEW THIS WAS OCCURRING AND HAD A BULLETIN ALL ABOUT IT. THIS SHOWS THAT PRIOR TO THE REBUILD, FORD ALREADY KNEW THE TRANSMISSION HAS HAD ISSUES. PRIOR TO THE REBUILD, THE TRANSMISSION HAD BEEN THROUGH MULTIPLE TESTS, A REPROGRAMMING OF THE TRANSMISSION, AND OTHER CHANGES TO THE TRANSMISSION FROM THEIR TECHNICAL SERVICE BULLETINS. I DID OPEN A CASE WITH FORD CUSTOMER SERVICE. THEY ADMITTED TO ME THAT THE TRANSMISSION HAS HAD ISSUES IN OTHER CARS AND THEY ARE WORKING ON HOW TO RESOLVE THEM. SOON AFTER I WAS TOLD THAT, I WAS ASSIGNED TO A DIFFERENT CUSTOMER SERVICE REPRESENTATIVE WHO DENIED THIS FACT. AFTER A FEW MONTHS MORE, I GOT A CALL FROM FORD STATING THAT THEY HAVE NO IDEA HOW TO FIX THE PROBLEM SO THEY ARE JUST CLOSING THE CASE WITH NO RESOLUTION. I ASKED FOR A REPLACEMENT TRANSMISSION AND THEY HAVE SAID NO. IF YOU LOOK IN THE FORUMS FOR THE 2010 FORD FUSION 4 CYLINDER, YOU WILL SEE HOW COMMON THE ISSUE IS. ON TOP OF ALL THIS, MY GAS MILEAGE HAS DROPPED SINCE THE REBUILD OF THE TRANSMISSION. *TR

09/09/2011
Components: POWER TRAIN
Incident Date: 09/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHPOHA6AR******
Summary

CAR STOP RESPONDING TO ACCELERATOR,JUST COAST ALONG WRENCH SYMBOL CAME ON DASH. PICKED UP CAR TODAY PAID 200,17 FOR REPAIR GOT 4 MILES AWAY FROM SHOP CAR STOPPED AGAIN. *TR

09/08/2011
Components: POWER TRAIN
Incident Date: 09/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

SEVERE TRANSMISSION SLIPPAGE WHEN TRYING TO ACCELERATE. ENGINE RPM'S INCREASED RAPIDLY BUT VEHICLE DID NOT SPEED UP. CAUSED A NEAR COLLISION WHEN TRYING TO CUT ACROSS SEVERAL LANES OF TRAFFIC. *TR

09/08/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 09/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG0AR******
Summary

WHILE TRAVELING IN MY NEW FORD FUSION APPROXIMATELY BETWEEN 55 - 60 MPH ON THE EXPRESSWAY, WITHOUT ANY WARNING MY CAR SPEED DROPPED INSTANTLY FROM 55-60 MPH DOWN TO 5 MPH, AT THE SAME TIME THE WRENCH ON THE DASHBOARD ILLUMINATED. UNABLE TO ACCELERATE I IMMEDIATELY HIT MY HAZARDS BARELY MAKING IT ACROSS TWO LANES TO THE SHOULDER AND TO SAFETY, I TURNED THE CAR OFF, AND THEN BACK ON, ALL SEEM WELL. THANK GOD, THE TRAFFIC WAS NOT HEAVY. I TOOK THE CAR TO FORD, AFTER ONLY ONE DAY IN THE SHOP I WAS INFORMED, THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THAT IT WAS HOOKED TO AND TESTED WITH THE DIAGNOSTICS MACHINE. I WAS TOLD THAT MAYBE IT WAS JUST A GLITCH, OR FLUKE, RELUCTANT, I ACCEPTED MY CAR BACK. BUT, NEEDLESS TO SAY EXACTLY ONE WEEK LATER IT HAPPENED AGAIN, THIS TIME I WAS ON THE ENTRANCE RAMP TO A VERY CROWDED EXPRESSWAY, TRAVELING APPROXIMATELY 30 MPH, SPEED SUDDENLY DROPPED TO LESS THAN 5 MPH, ACCELERATION WAS NOT POSSIBLE WRENCH LIGHT ILLUMINATED. NEXT MORNING BACK IN FORDS SHOP. AFTER HAVING MY CAR FOR EIGHT DAYS AND 40+ MILES ADDED TO MY FORD FUSION I WAS INFORMED THAT THE PROBLEM COULD NOT BE DUPLICATED. I CONTACTED FORD CUSTOMER SERVICE AND VOICED MY CONCERN, ONE DAY LATER I WAS INFORMED MY CAR WAS READY AND THAT THE PROBLEM WAS IDENTIFIED, AND THE THROTTLE HAD TO BE REPLACED. *TR

09/08/2011
Components: POWER TRAIN
Incident Date: 08/28/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

WHILE PULLING INTO TRAFFIC, MY FORD FUSION LOST POWER, WOULD NOT ALLOW ME TO ACCELERATE AND STARTED THRUSTING FORWARD AND JERKING AND THE WRENCH WARNING LIGHT CAME ON. I COASTED TO SAFETY, PUT IT INTO PARK, TURNED THE CAR OFF AND WAITED ABOUT 30 SECONDS, TURNED THE CAR BACK ON AND THE WRENCH LIGHT WAS GONE AND THE CAR SEEMED FINE. FOUR DAYS LATER, THE SAME THING HAPPENED AGAIN. I TOOK MY CAR TO A FORD DEALERSHIP, THEY TOLD ME THEY COULDN'T GET ANY CODES AND HAD ME COME AND GET IT. ABOUT TWO MILES DOWN THE ROAD, IN MIDDLE OF BUSY TRAFFIC, IT HAPPENED AGAIN. I WAS LUCKY ENOUGH TO GET TO SAFETY, I CALLED THE DEALERSHIP AND THEY TOLD ME TO DRIVE IT BACK. THEY STILL COULD NOT GET IT TO DUPLICATE THE PROBLEM, THERE WERE NO CODES BEING THROWN, SO THEY TOLD ME TO COME AND GET THE CAR. I TOLD THEM ABOUT THE NUMEROUS ONLINE COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND EVERY TIME, IT WAS A BAD THROTTLE BODY. HE SAID THEY CAN'T JUST REPLACE THE THROTTLE BODY UNTIL THEY GET THE CODES. HE TOLD ME TO DRIVE IT UNTIL IT DIES AGAIN, TURN THE CAR OFF BUT NOT BACK ON AND GET IT TOWED TO THEM, THEN MAYBE THEY CAN GET THE CODES. I AM SCARED AND FEEL UNSAFE DRIVING IT. LOOKING AT PAST TIMES IT DIED, IT WAS WHILE DRIVING FOR A WHILE, THEN SHUT OFF THEN RAN SHORTLY AFTER. IT SEEMS TO ONLY BE AN ISSUE WITH THE 2010'S, AND ALWAYS HAPPENS BETWEEN 30-40 THOUSAND MILES, AND IT'S ALWAYS A BAD THROTTLE BODY. I CAN'T EVEN TELL YOU HOW MANY COMPLAINTS I READ ONLINE AND I PERSONALLY KNOW OF TWO OWNERS THAT HAD THE SAME EXACT PROBLEM. OBVIOUSLY IT IS A DESIGN DEFECT THAT NEEDS TO BE RECALLED/REPAIRED. I AM SCARED AND FEEL UNSAFE DRIVING A CAR THAT I AM JUST WAITING ON DYING; I HAVE NEVER BEEN PLACED IN DANGER WITH A VEHICLE LIKE THIS. NO ONE SHOULD BE REQUIRED TO DRIVE IN MIDDLE OF BUSY TRAFFIC JUST WAITING FOR IT TO DIE SO THEY CAN TRY AND GET A CODE. *TR

09/07/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH WITH PRESSURE APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE AND THE RPMS BEGAN TO DECREASE. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. UPON RESTARTING THE ENGINE THE VEHICLE OPERATED NORMALLY. THE FAILURE RECURRED TWELVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 39,500. THE VIN WAS UNAVAILABLE.

09/07/2011
Components: WHEELS
Incident Date: 09/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I HAVE A 2010 FORD FUSION AND THIS IS MY SECOND ENTRY INTO THIS DATABASE FOR A BROKEN STUD. AFTER ~21000 MILES, A SECOND STUD ON THE FRONT DRIVERS WHEEL HAS FAILED BY SHEARING COMPLETELY. ONCE AGAIN THE DEALER WILL ONLY REPLACE THE BROKEN STUD, LEAVING ME TO WORRY OVER THE REMAINING STUDS. ALSO, IT HAS TAKEN TWO NIGHTS FOR THE DEALERSHIP TO RECEIVE THE NEW STUD. *TR

09/07/2011
Components: POWER TRAIN
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC5AR******
Summary

WHILE DRIVING ON THE HIGHWAY, MY 2010 FORD FUSION SUDDENLY SLIPPED GEARS ON ITS OWN. THE CAR STARTED TO SLOW DOWN. I WAS STEPPING ON THE GAS PEDAL, THE ENGINE WAS TURNING BUT THE CAR WASN'T ACCELERATING. I WAS NEARLY REAR ENDED. I MANAGED TO COAST TO THE EMERGENCY LANE. I PUT IT IN PARK AND TURNED THE CAR OFF. I WAS AFRAID TO CONTINUE BUT THOUGHT I WOULD GIVE IT A TRY. THE CAR STARTED OK AND ACCELERATED NORMALLY. THE NEXT WEEK, MY HUSBAND HAD THE SAME EXPERIENCE. MY HUSBAND TOOK THE CAR TO FORD DEALERSHIP THE NEXT DAY. THE DEALERSHIP CALLED AND TOLD US THAT THEY CAN'T DUPLICATE THE TRANSMISSION PROBLEM AND THEIR COMPUTER TESTS DID NOT DETECT ANY PROBLEMS. I TOLD THEM OF THE NUMEROUS COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND THAT I DIDN'T FEEL SAFE DRIVING MY CAR. THEY SAID THEY HAVEN'T HEARD OF ANY COMPLAINTS NOR ANY TSBS ON THIS CAR! I SENT THEM A LINK TO THIS WEBSITE AND TOLD THEM TO READ IT. WILL THEY STILL SAY NOTHING WAS WRONG BECAUSE THEIR COMPUTERS CAN'T DUPLICATE IT? OR DO THEY THINK I LIKE BEING WITHOUT A VEHICLE AND WASTING EVERYONE'S TIME? *TR

09/04/2011
Components: POWER TRAIN
Incident Date: 04/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

WE HAD A PROBLEM WITH A TRANSMISSION LEAK EARLY ON DUE TO A BAD SEAL IN THE TRANS AXLE. IT WAS REPLACED AND ALL SEEMED WELL FRO AWHILE. THEN WE STARTED TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION "SLIPPING" BETWEEN 2ND AND 3RD GEARS. TOOK IT TO THE DEALERSHIP AND THEY SAID IT WAS A "COMPUTER PROBLEM" THAT NEED AN UPDATE AND THAT IT SHOULD BE OK NOW. IT HAPPENED AGAIN AT A LATER DATE. TECHNICIAN TOOK IT FOR A DRIVE AND THEN TOLD MY WIFE THAT THERE WAS NOTHING WRONG, THAT IS THE WAY IT'S SUPPOSED TO SHIFT. AT TIMES IT JERKS REALLY BAD WHEN SHIFTING. NOT SURE IF THE TRANSMISSION PROBLEM CAN AFFECT MY FUEL IN-EFFICIENCY BUT, THE CAR IS FAR FROM THE MILEAGE ADVERTISED FOR THIS MAKE. TRANSMISSION PROBLEM IS INTERMITTENT AT THIS POINT. I'M AFRAID WE ARE GOING TO GET PUSHED RIGHT THROUGH OUR WARRANTY PERIOD, THEN THAT IS WHEN THEY WILL FIND THE PROBLEM! WE HAVE INSISTED ON A NEW TRANSMISSION FROM THE START, JUST TO BE STOPPED DEAD IN OUR TRACKS WITH A FLAT REFUSAL. HOPING I CAN UNLOAD THIS CAR BEFORE SOMETHING BIG HAPPENS. SEEMS A SHAME THAT FORD IS THE ONLY AUTOMAKER TO KEEP IT'S HEAD ABOVE WATER AND NOT HAVE TO BE BAILED OUT. THE SOONER THEY ADMIT THEY HAVE A PROBLEM HERE AND RECTIFY IT THE BETTER FOR EVERYONE. IF NOT, FORD WILL JOIN THE OTHERS AS A MODERN AMERICAN FAILURE! IF YOU HAVE ANY PROBLEM LIKE THIS PLEASE POST IT RIGHT AWAY! IN THE MEANTIME, WE ARE SHOPPING FOR A NICE SOLID JAPANESE MODEL. *TR

09/04/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

THERE WAS A RECALL ON THE 2010 FORD FUSION TRANSMISSIONS. I TOOK THE CAR IN ON 12/31/10 TO AUTOMAX FORD, KILLEEN, TX. THEY TOLD ME THAT NOTHING WAS WRONG WITH IT AND IT IS FINE. ON 3 AUGUST 2011 MY CAR FELT LIKE IT DID A DOWNSHIFT WHILE GOING DOWN THE HIGHWAY. AT THIS POINT MY ACCELERATOR FAILS TO WORK. THE CAR IS NOT IN ANY GEAR AND EVEN WHEN I GIVE THE CAR GAS THE ENGINE WILL NOT REV. I THEN HAVE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. WHILE IN PARK THE CAR IDLES REALLY HEAVY LIKE AND STUTTTERS TO KEEP GOING SO I HAVE TO TURN THE CAR OFF. WHEN I TURN THE CAR BACK ON IT WILL TURN OVER ABOUT 6 OR 7 TIMES BEFORE IT STARTS. I HAVE TO DO THIS PROCESS EVERY TIME THE CAR DOES THIS WHICH HAS BEEN ABOUT 6 TIMES IN THE PAST TWO DAYS. THE INCIDENT HAPPENS ON THE HIGHWAY AND IN REGULAR CITY DRIVING. I BELIEVE AUTOMAX FORD HAS FAILED TO DO THE INSPECTION RIGHT AND NOW THE RECALL LETTER IS EXPIRED AS OF APRIL 2011. I WAS ALSO DEPLOYED OVERSEAS DURING THAT TIME PERIOD OF EXPIRATION. *TR

08/30/2011
Components: POWER TRAIN
Incident Date: 08/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE AUTOMATIC TRANSMISSION IN MY 2010 FUSION SE SHIFTS ERRATICALLY IN THE LOW GEARS. THE VEHICLE IS STILL UNDER WARRANTY SO I TOOK IT TO THE FORD STEALERSHIP. I HAD PULLED THE TRANSMISSION DIPSTICK AND NOTICED THAT THE FLUID WAS GREYISH BLACK COLORED. THEY TOLD ME THAT THE FLUID WAS SUPPOSED TO BE THAT COLOR. I ASKED THEM TO GET A BRAND NEW QUART OF THE MERCON LV FLUID, AND PROVED IT WAS A DARK RED. I TALKED THEM IN TO REPLACING THE TRANSMISSION FLUID FOR FREE. I SWEAR THE DEALERSHIPS LIE THROUGH THEIR TEETH TO KEEP FROM DOING ANYTHING FOR FREE UNDER WARRANTY. THE VEHICLE STILL SHIFTS FUNNY; IN THE FIRST TWO GEARS IT FEELS LIKE IT SLIPS EVEN THOUGH IT REALLY ISN'T SLIPPING. ITS JUST A CHOPPY SHIFT OF GEARS. THEY SAID THE WAY IT SHIFTS IS NORMAL, HOWEVER, WHEN I ASKED THEM TO PUT THAT IN WRITING AND SIGN IT, THEY WOULDN'T DO IT. THE RESPONSE WAS "IT HAS A 60K MILE POWER TRAIN WARRANTY." WAY TO CHANGE THE SUBJECT! APPEARS TO ME THAT FORD AND ITS CROOKED DEALERSHIPS ARE QUICK TO SELL YOU A CAR, BUT SLOW TO TAKE CARE OF YOU AFTER THE SALE. (IF THEY TAKE CARE OF YOU AT ALL THAT IS.) I THINK MIKE ROWE SHOULD TELL PEOPLE THIS ON THE FORD TV COMMERCIALS. *TR

08/29/2011
Components: LATCHES/LOCKS/LINKAGES,EQUIPMENT
Incident Date: 08/23/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG6AR******
Summary

2010 FORD FUSION PURCHASED IN DECEMBER 2010 CONTINUES TO HAVE THE HOOD RELEASED WHEN DRIVING. THE VEHICLE HAS BEEN TAKEN BACK TO PAULI FORD MANY TIMES SINCE I OWNED THE CAR.....WITHOUT SUCCESS IN FIXING THE PROBLEM, I HAVE INFORMED PAULI FORD/ST. JOHNS MICHIGAN AND ALSO FORD MOTOR CO. OF THE PROBLEM AND THAT MY CONCERN IS THAT WHILE DRIVING AN ACCIDENT MAY OCCUR. THE LAST DATE THE HOOD OPENED IS BELOW BUT THE PROBLEM HAS CONTINUED SINCE THE VEHICLE WAS OWNED. *TR

08/29/2011
Components: POWER TRAIN
Incident Date: 08/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG6AR******
Summary

WHILE DRIVING DOWN A VERY BUSY ROAD AT 45 MPH, MY ACCELERATOR CUT OUT, REDUCING ENGINE POWER TO IDLE AND CAUSING ME TO ALMOST BE HIT BY 3 DIFFERENT VEHICLES WHILE TRYING TO FIND A PLACE TO STOP. I HAD MY WIFE AND MY INFANT SON IN THE CAR. THIS WAS UNACCEPTABLE FOR A VEHICLE THIS NEW! THE MAINTENANCE LIGHT (WRENCH) CAME ON..BUT WENT OFF AFTER I SHUT THE VEHICLE DOWN AND RESTARTED, TO WHICH THE CAR THEN RAN NORMAL. I THEN HAD IT ACCELERATE UNCOMMANDED, AT THAT POINT A SHUT IT DOWN AND HAD IT TOWED TO THE DEALERSHIP. I AM WAITING TO HEAR WHAT THEY SAY ABOUT IT. 37,000 MILES SEEMS TERRIBLY LOW TO BE HAVING THESE TYPES OF "ISSUES" IT IS A 2010 FORD FUSION SE 3.0L, AND I AM NOT HAPPY! *TR

08/25/2011
Components: POWER TRAIN,TIRES
Incident Date: 08/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

FORD 6F35 TRANSMISSION HAS "DEAD SPOTS", JERKINESS AND HARD SHIFTING SINCE I OWNED THE CAR. AT 56,500 MILES, TRANSMISSION FLUID WAS FOUND TO BE LEAKING FROM THE DRIVE SHAFT AXLE AND THAT HAD TO BE REPLACED UNDER WARRANTY. THE TRANSMISSION IN THIS CAR IS DEFECTIVE AND SHOULD BE REPLACED. *TR

08/19/2011
Components: WHEELS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE PASSENGER SIDE FRONT AND DRIVERS SIDE VEHICLE STUDS WERE BROKEN AND REPLACED AT MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER, AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,000 AND THE CURRENT MILEAGE WAS 50,000.

08/18/2011
Components: POWER TRAIN
Incident Date: 07/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

THE TRANSMISSION SLAMS INTO REVERSE WHEN COLD, SLIPS BETWEEN GEARS, SEEMS TO POP INTO NEUTRAL, RPM SHOOTS TO OVER 4000, SLAMS BACK INTO GEAR SO HARD YOU'D SWEAR THE CAR HAS BEEN REAR-ENDED. THE "WRENCH" WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER PERFORMED TSB TO REPLACE THE PCM COMPUTER--DIDN'T HELP. THE CAR DID THE SAME THING AS I DROVE IT HOME FROM THE DEALER. THIS IS IN NO WAY A COMPLAINT ABOUT OUR DEALER. THIS SERVICE DEPARTMENT ALWAYS GIVES US GREAT SERVICE, AND ARE WILLING TO DO ANYTHING THEY CAN TO HELP US, BUT WHAT ARE THEY SUPPOSED TO DO? THEY DIDN'T DESIGN OR BUILD THIS MONSTROSITY. THEY ARE IN CONTACT WITH FORD FACTORY ENGINEERS TO TRY TO SOLVE THIS PROBLEM, BUT NO ANSWERS ARE FORTHCOMING. WE ARE AFRAID TO STRAY FAR FROM HOME WITH THIS FUSION. IF WE CAN'T JUST GO ANYWHERE WE WANT WITH THE CAR, WHAT GOOD IS IT TO US? THE INTERNET IS AWASH WITH HORROR STORIES ABOUT THIS DEFECTIVE TRANSMISSION. THIS IS A KNOWN ISSUE. AS OF THIS WRITING, THERE ARE OVER 60 COMPLAINTS ON THIS NHTSA SITE ABOUT THIS EXACT PROBLEM. HOW MANY MORE ARE NEEDED BEFORE THE AGENCY TAKES SOME ACTION? *KB

08/16/2011
Components: WHEELS
Incident Date: 04/28/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

SEVERAL MONTHS AGO, THE REAR LEFT WHEEL OF M Y 2010 FUSION WAS FALLING OFF. I MANAGED TO STOP, TOW AND FIX THE CAR. IN APRIL, MY PASSENGER RIGHT WHEEL FELL OFF CAUSING ME TO LOSE CONTROL, HIT A POLE AND TOTAL MY 7 MONTH OLD VEHICLE. I WAS ISSUED NUMEROUS TICKETS AND LOST MY JOB DUE TO THIS ACCIDENT. ONE MONTH LATER, FORD CONTACTS ME TO REIMBURSE ME FOR THE FIRST EPISODE (I RECEIVED THE CHECK), BUT TOOK NO BLAME FOR ANY OF THE PROBLEMS WITH MY VEHICLE. I WAS TOLD MY CAR WAS LISTED IN THE RECALL FROM FORD. AFTERWARD I FOUND OUT THAT THERE ARE MANY OTHER COMPLAINTS FOR MY FORD FUSION. *KB

08/15/2011
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG7AR******
Summary

TO BEGIN WITH I WAS ONLY HAVING PROBLEMS WHEN SHIFTING FROM REVERSE TO FORWARD. I TOOK MY CAR IN FOR THE RECALL AND I AM STILL HAVING PROBLEMS: MY CAR WILL JERK VIOLENTLY AND THEN SLOW DOWN TO 0. THE WRENCH LIGHT COMES ON AND SOMETIMES THE TRANSMISSION LIGHT. IT HAS HAPPENED GOING SLOW AS IN MAKING A TURN, GOING FAST, AND GOING SLOW IN A STRAIGHT PATTERN. I HAVE DOCUMENTED THE GAS BECAUSE THE SERVICE TECH SAID IT MIGHT NOT BE THE TRANSMISSION BUT SOMETHING WITH THE FUEL. IT HAPPENS ON FULL, 3/4, HALF AND A QUARTER OF A TANK, EARLY MORNING, AFTER I HAVE DRIVEN IT FOR A WHILE. YESTERDAY IT HAPPENED 4 TIMES IN 4 MILES EACH TIME I HAVE TO SHUT THE ENGINE OFF, WHICH APPARENTLY RESETS IT, BECAUSE THE LIGHTS WILL GO OFF, BUT THEN COME ON WHEN IT HAPPENS AGAIN. THIS CAR IS DANGEROUS TO DRIVE, SOMEONE IS GOING TO BE KILLED. I HAVE ADVISED MY FAMILY THAT IF I AM REAR-ENDED AND DEATH OCCURS TO SEEK LEGAL COUNCIL. THE SERVICE PEOPLE SAY THEY CAN NOT DO ANYTHING UNLESS THEY CAN GET THE CAR TO MIMIC THE PROBLEM, OR SOMETHING SHOWS UP ON THE COMPUTER. MEANWHILE THIS IS MY ONLY MEANS OF TRANSPORTATION, I ALSO USE MY CAR EVERYDAY FOR BUSINESS. THEY HAVE NOT PROVIDED ME WITH AN ALTERNATE MEANS OF TRANSPORTATION YET WANT TO KEEP MY CAR FOR 4 DAYS. PLEASE DO SOMETHING, THERE ARE COMPLAINTS ALL OVER THE INTERNET, I AM SURE YOU WOULD HAVE MORE COMPLAINTS IF PEOPLE KNEW ABOUT YOU. CAN YOU PULL FORD'S SERVICE RECORDS TO GET A MORE ACCURATE RECORD OF THE MAGNITUDE OF PROBLEMS. DO SOMETHING BEFORE SOMEONE DIES.

08/12/2011
Components: WHEELS
Incident Date: 08/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

2010 FORD FUSION STUDS BREAKING OFF. SECOND TIME IN 4 MONTHS. *TR

08/10/2011
Components: POWER TRAIN
Incident Date: 08/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I HAVE A 2010 FORD FUSION 4CYL AUTOMATIC WITH 20K MILES. I HAVE HAD TRANSMISSION ISSUES SINCE I PURCHASED THIS CAR IN 2010. I AM EXPERIENCING CHOPPY AND JERKY SHIFTING. WHEN DRIVING AT LOW SPEEDS IN TRAFFIC THE CAR WILL SHIFT AND JERK FORWARD. ALSO, WHEN SHIFTING FROM REVERSE TO FORWARD, THE CAR WILL SOMETIMES VIOLENTLY JERK FORWARD. I TOOK THE CAR IN ABOUT 8 MONTHS AGO AND THE TECHNICIAN COULDN'T GET THE ISSUES TO REPEAT AND TOLD ME THERE WAS NOTHING WRONG. I AM NOW COMPLAINING SINCE I NOTICED THIS IS A WELL KNOWN ISSUE AND FORD IS IGNORING IT. *TR

08/02/2011
Components: WHEELS
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE LUG NUT DETACHED FROM THE WHEEL. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE INSPECTED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 33,000.

07/28/2011
Components: POWER TRAIN
Incident Date: 07/27/2011
Crash: No
Fire: No
Summary

THROTTLE BODY WENT BAD ON MY 2010 FORD FUSION V6 AFTER ONLY HAVING 45,000 MILES ON IT. ON VEHICLE NOT EVEN 2 YEARS OLD; A PART THIS IMPORTANT SHOULDN'T FAIL. *TR

07/27/2011
Components: POWER TRAIN
Incident Date: 07/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

THE WRENCH WARNING LIGHT COMES ON IN MY 2010 FORD FUSION MOST OF THE TIME IT IS AFTER IT HAS BEEN DRIVEN FOR AWHILE THEN SHUT OFF AND RESTARTED SOON AFTER BUT YESTERDAY IT HAPPENED AS I WAS DRIVING THE CAR LOSES POWER WILL ONLY GO ABOUT 35 MPH NO MATTER HOW FAR YOU PUSH THE ACCELERATOR WHEN TRYING TO ASCEND A STEEP HILL IT WOULD ONLY GO 10 MILES PER HOUR. *TR

07/26/2011
Components: POWER TRAIN
Incident Date: 07/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

WHILE DRIVING ON THE HIGHWAY, MY CAR SUDDENLY SLIPPED GEARS ON ITS OWN AND STARTED TO SLOW DOWN AND THE WRENCH LIGHT WAS ILLUMINATED. I WAS NEARLY REAR ENDED AND I HAD MY CHILDREN IN THE CAR WITH ME. I MANAGED TO MAKE IT TO THE EMERGENCY LANE AND AT THAT POINT THE CAR THRUSTED FORWARD AND JERKED. I PUT IT IN PARK AND TURNED IT OFF AND BACK ON AND LIGHT WAS GONE. THE NEXT DAY WHILE DRIVING TO WORK ON HIGHWAY AGAIN, SAME PROBLEM. I TOOK IT TO LOCAL FORD THAT EVENING ONLY TO GET A PHONE CALL THAT THEY CANT DUPLICATE THE PROBLEM. I TOLD THEM OF THE NUMEROUS COMPLAINTS I FOUND ONLINE ABOUT THIS PROBLEM AND THAT I DIDN'T FEEL SAFE LEAVING THE LOT. THEY SAID THEY HAVEN'T HEARD OF ANY COMPLAINTS NOR ANY TSBS ON THIS CAR! I SENT THEM A LINK TO THIS WEBSITE AND TOLD THEM TO READ IT. CURRENTLY THEY HAVE NOT CALLED ME BACK WITH AN ANSWER. I BOUGHT THIS CAR WITH ABOUT 25,000 MILES ON IT 3 MONTHS AGO AND CURRENTLY I AM AT 29,700. I SURELY DIDN'T EXPECT TO HAVE A MAJOR ISSUE LIKE THIS. I OWN ANOTHER FORD WHICH HAS LASTED WELL OVER 200K MILES BUT I HAVE NEVER BEEN PLACED IN DANGER WITH ANY VEHICLE LIKE THIS. THE DEALERSHIP TOLD ME WHEN THE CAR DOES THAT IT GOES INTO LIMP MODE FOR "SAFETY' REASONS. I DON'T SEE HOW SAFE THAT CAN BE IF YOU CAUSE A PILE UP ON THE FREEWAY. MY QUESTION I AM WAITING TO ASK THEM IS EVEN IF THEY DROVE MY CAR AND GOT THE SAME ISSUE, IF THE READ OUT ON MACHINE DOESN'T TELL THEM WHAT'S WRONG, HOW ARE THEY TO FIX IT? WILL THEY STILL SAY NOTHING WAS WRONG BECAUSE THEY COMPUTER CAN'T DUPLICATE IT? OR DO THEY THINK I LIKE BEING WITHOUT A VEHICLE AND WASTING EVERYONE'S TIME? *TR

07/25/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I WAS DRIVING ON THE FREEWAY 101. I ACCELERATED TO CHANGE LANES AND THE GAS PEDAL STUCK IN THAT POSITION. I PUT ON THE BRAKES TO SLOW ME DOWN AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED TO SPEED AGAIN, I BRAKED AGAIN AND EXITED THE FREEWAY AND PULLED TO THE SIDE OF ROAD, PUT IT IN NEUTRAL AND TURNED OF THE ENGINE. WHEN I LOOKED AT THE GAS PEDAL, THE RUBBER MAT HAD STUCK ON TOP OF THE ACCELERATOR. I CALLED MY FORD DEALER TODAY THEY HAD NO KNOWLEDGE OF THIS PROBLEM, HOWEVER I NOTED ON THE WEB TODAY YOU HAD ISSUED A WARNING ABOUT THIS PROBLEM IN JUNE OF 2010, WE BOUGHT OUR CAR IN OCT. 2010, AND I GUESS FORD DIDN'T TELL DEALERS NOT TO PUT THIS ALL WEATHER MAT ON TOP OF AN EXISTING MAT, AS PER THEIR PRINTED INSTRUCTIONS ON THE MAT ITSELF.

07/17/2011
Components: POWER TRAIN
Incident Date: 07/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

OWN A 2010 FORD FUSION SE WITH 24V 3.0 V6 WITH 6 SPEED SELECT SHIFT TRANSMISSION. WHEN CAR WAS NEW, HAD HARD SHIFTS, AND IN MID 2010 FORD ISSUES A RECALL TO REPROGRAM THESE ISSUES. AFTER THIS REPAIR, DEALERSHIP STATED THEY RAN A LOAD TEST AND THE TRANSMISSION WAS FINE. IN LATE 2010, THE HARD SHIFTS RETURNED AND THE DEALERSHIP "REPROGRAMMED" THE TRANSMISSION. IN LATE JUNE 2011 WHILE ON A ROAD TRIP, RECEIVED A TRANSMISSION/DRIVE TRAIN CODE (THE WRENCH SYMBOL) BUT NO NOTICEABLE ISSUES. APPROXIMATELY ONE WEEK LATER, STARTED GETTING HARD SHIFTS. THE NEXT DAY, AS I WAS PULLING ON A MAJOR ROAD WAY, THE TRANSMISSION DROPPED OUT OF GEAR, ENGINE ACTED IT WAS IN NEUTRAL, AND THE CAR CAME TO A COMPLETE STOP. WHEN I WAS ABLE TO GET THE CAR MOVING, IT WAS REVVING POORLY, SHIFTING EXTREMELY HARD, AND HAD A TERRIBLE VIBRATION. HAD THE CAR AT THE DEALERSHIP FOR TWO DAYS, THEY HAD A VERY HARD DIAGNOSING THE ISSUE (EVEN THOUGH THE SYSTEM SENT CODES). THEY REPROGRAMMED THE TRANSMISSION, AND SAID THE ISSUE WAS FIXED. TODAY, FIVE DAYS LATER, THE ISSUES RETURNED, BUT WORSE. EVERY TIME THE VEHICLE WAS AT A STOP, AS YOU WOULD BEGIN TO ACCELERATE, THE CAR WOULD SHUDDER AND REV TO 7000 RPM. YOU HAVE TO COMPLETELY LET OFF THE THROTTLE, AND ONCE IT WOULD DROP TO ABOUT 1500 RPM, AND THE TRANSMISSION WOULD REENGAGE. IN GEAR 5 OR 6 AT SPEED, IT WOULD TRY AND DOWN SHIFT AND WOULD KICK OUT OF GEAR AND REV TO CLOSE TO RED LINE. I WAS ALMOST REAR ENDED ON SEVERAL OCCASIONS TODAY AS I WAS TRYING TO GET THE VEHICLE HOME. AS I'VE RESEARCHED THE ISSUE, THIS SEEMS TO BE A COMMON ISSUE WITH SEVERAL NEAR ACCIDENTS.

07/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0DC5AR******
Summary

POOR BRAKE RESPONSE ON 2010 FORD FUSION SPORT AWD. WHEN ATTEMPTING TO SLOW THE VEHICLE IN AN EMERGENCY STOPPING SITUATION, THE BRAKES DO NOT PRODUCE ENOUGH FRICTION BETWEEN THE PADS AND ROTORS, THUS DOES NOT ACTIVATE ABS UNLESS ON SLIPPERY OR SNOW SURFACE. THE BRAKES DO NOT HAVE ENOUGH FORCE TO STOP THE VEHICLE IN AN EMERGENCY. *TT

07/14/2011
Components: POWER TRAIN
Incident Date: 04/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG5AR******
Summary

ERRATIC SHIFTING. SLIPPING CLUTCHES. HOLDS ONTO GEARS WITH NO SHIFT. ACCELERATION HESITATION. EXTREME AT TIMES. TWICE, WHILE ATTEMPTING TO ACCELERATE AND MERGE ONTO EXPRESSWAY, THE ENGINE DROPPED TO ALMOST IDLE FOR OVER A SECOND. WHEN THE ENGINE DID CATCH IT WENT TO RED LINE SO QUICKLY HAD TO LET UP ON THE ACCELERATOR. THIS FURTHER CONFUSED THE TRANS. NEARLY GOT REAR ENDED BUT WAS NOT ONLY BECAUSE OF THE QUICK REACTION OF THE OTHER DRIVERS. SOFTWARE HAS BEEN RELOADED TWICE. NOT ANY BETTER. FORD KEEPS PROMISING A FIX IS COMING. BEEN WAITING OVER A YEAR. *TR

07/13/2011
Components: POWER TRAIN
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

I HAVE HAD SEVERAL ISSUES WITH MY 2010 FORD FUSION TRANSMISSION SEL V6. I'VE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES. THEY FINALLY DID A REPROGRAM DEC 09, 2010 WITH 8K MILES. THEN COMPLETE TRANSMISSION REBUILD 2/15/11 WITH 11K MILES ON IT. NOW I'M EXPERIENCING THE SAME PROBLEMS YET AGAIN AT 16K. I HAVE TO TAKE IT RIGHT BACK TO THE DEALERSHIP. THEY ALWAYS TELL ME NOTHING IS WRONG. THE TRANS HAS TO ADAPT TO MY DRIVING AGAIN. WHY IS THE CAR SHUTTING OFF? TRANSMISSION SURGING GEARS, NOT PICKING UP, CAR BUCKING IN THE MORNING WHEN GOING FROM PARK TO DRIVE. IT'S BEEN TERRIBLE. I HATE DRIVING IN RUSH HOUR BECAUSE I NEVER KNOW WHAT MY CAR IS GOING TO DO. EVERY TIME I TAKE IT TO THE DEALERSHIP THEY SAY NOTHING IS WRONG. I'M SICK OF PAYING $30 A DAY FOR REPEATED TRANSMISSION ISSUES. IT'S OUT OF HAND AND UNSAFE. I HAVE A TODDLER IN MY CAR. THIS IS THE WHOLE REASON I BUY NEW CARS...SO THAT I NEVER WORRY ABOUT BEING STRANDED AND I FEEL SAFE WITH MY BABY IN THE CAR. THIS IS THE WORST CAR I'VE EVER OWNED. *TR

07/13/2011
Components: FUEL SYSTEM, OTHER
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG9AR******
Summary

1. ENGINE CHECK LIGHT AND TELLTALE "WRENCH" LIGHT ILLUMINATE. WHILE DRIVING IN HOT WHETHER THE ABOVE OCCURRED 5 TIMES IN A 54 MILE TRIP. ONCE ILLUMINATED, THE CAR HAS NO THROTTLE RESPONSE AND IDLES AT 1000 RPM (LIMP MODE AS DESCRIBED BY FORD). THE 'LIMP MODE' DOES NOT PROVIDE ENOUGH POWER TO PULL OVER AND STOP SAFELY OUT OF TRAFFIC. IN ODOR TO HAVE THE EPROM RESET, THE OPERATOR MUST PLACE THE CAR IN PARK; TURN OFF THE ENGINE FOR APPROX. 2 MINUTES. I FOUND THAT TURNING OFF THE AC, THEREBY REDUCING THE AMBIENT TEMPERATURE IN THE ENGINE COMPARTMENT, THAT THE CONDITION RESOLVED ITSELF LONG ENOUGH TO DELIVER THE CAR TO THE DEALERSHIP FOR DIAGNOSTICS. DEALERSHIP FOUND THAT THE 'THROTTLE BODY" UNIT WAS FAULTY. INITIALLY, I WAS INFORMED THAT THIS WOULD BE COVERED BY WARRANTY. NOW FORD HAS CHANGED THE STATED 'COVERED UNDER WARRANTY" STATEMENT. SUBSEQUENTLY, THE 'THROTTLE BODY' UNITS ARE ON BACK ORDER FOR 10-12 DAYS. SOUNDS LIKE THIS OCCURRING FREQUENTLY TO "THROTTLE BODIES" WITH NO STOCK AND BACK ORDERED. BOTTOM LINE FORD MAY NEED TO INVESTIGATE AND PREPARE FOR A RECALL. *TR

07/12/2011
Components: POWER TRAIN
Incident Date: 07/12/2011
Crash: No
Fire: No
Summary

2010 FORD FUSION TRANSMISSION SLIP. HAD SOFTWARE UP DATE DONE DIDEN'T FIX IT. HAD VALVABODY REPLACED DIDEN'T FIX IT AFTER THE THIRD ATTEMPT AT A REPAIR I WANTED FORD TO REPLACE THE COMPLETE TRANSMISSION THEY WOULD NOT. THEY REBUILT IT, IT WAS BETTER BUT NOT LIKE I THOUGHT IT SHOULD BE. NOW IT IS MAKING A NOISE AGAIN AND THE FORD TECH CAN'T HEAR IT. FORD NEEDS TO MAKE GOOD ON THEIR PRODUCT MY FUSION IS ABOUT TO BE OUT OF WARRANTEE THEN WHAT WILL I DO I DON'T HAVE MONEY FOR A NEW TRANSMISSION EVERY 6MO. *TT

07/12/2011
Components: POWER TRAIN
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2AR******
Summary

TRANSMISSION IS ACTING VERY ERRATIC. THE TRANSMISSION "FLARES" CAUSING RPMS TO GO UP QUICKLY REGARDLESS OF THROTTLE POSITION. IT ALSO SHUDDERS WHILE DRIVING HIGHWAY SPEEDS, ALMOST AS IF SEARCHING BETWEEN GEARS WHILE MAINTAINING A STEADY SPEED. ALSO, IT SHIFTS VERY ROUGHLY, COMPARABLE TO AN INEXPERIENCED DRIVER OPERATING A MANUAL TRANSMISSION, AND THESE ABRUPT SHIFTS CAUSE THE CAR TO WANT TO ACCELERATE. I HAVE HEARD REPORTS OF PEOPLE HAVING THE TRANSMISSION COMPLETELY FAIL WHILE CRUISING AT HIGHWAY SPEEDS, AND BEING A FATHER OF TWO LITTLE ONES, WANT TO SEE TO IT THIS PROBLEM GETS FIXED. FORD DENIES THERE ARE ANY PROBLEMS, YET A BIT OF RESEARCH SHOWS THERE ARE MULTIPLE LEMON LAW SUITS AGAINST THE 2010 FORD FUSION. I HAVE NOT YET TAKEN IT TO A DEALERSHIP AS I HAVE HEARD THERE REALLY IS NO SOLUTION TO THE PROBLEMS, AND THOSE WHO HAVE HAVE NOT SEEN ANY IMPROVEMENT. IN FACT, MANY HAVE REPORTED COMPLETE TRANSMISSION FAILURE FROM THE SO-CALLED "FIXES". *TT

07/08/2011
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JAXAR******
Summary

ENGINE HESITATES FROM A STOP AND BUCKS AND JERKS WHILE DRIVING. HARD PICK-UP. RPM'S UP TO MAX WITHOUT VEHICLE ACCELERATION. FEELS LIKE TRANSMISSION SLIPS INTO NEUTRAL. FIRST VISIT, 5/18/2010 (8767 MILES-BOUGHT NEW AT 15 MILES-10/10)/ PRESENTLY, JULY, 2011, CAR WITH 22,000 IS IN FOR 4TH RETURN TO DEALER: 10/2010 CAR 1 YEAR OLD, 14,000 MILES, LOCAL OIL REPAIR SHOP NOTICES BOTH LOWER BALL JOINTS BOOTS SPLIT, RETURNED TO DEALER TO RESOLVE. STILL HESITATING AND JERKING AND BUCKING, PARTICULARLY DURING GEAR SHIFTS. SECOND VISIT, 11/2010 RETURNED FOR SAME DRIVING PROBLEMS. THIRD VISIT 6/30/11 SERVICE SHOP NOTICES LEAK UNDER CARRIAGE, RETURNED TO DEALER. SERVICE MANAGER AND I CHECK UNDER CARRIAGE, STILL OBVIOUS LEAK, HE TOLD ME IT WASN'T A LEAK, WE BOTH HAD GREASE/OIL/SOMETHING ON OUR HANDS. REFUSED TO EXTEND RENTAL CAR COVERAGE AS CAR IS "COMPLETELY FIXED", LEFT WITH CAR, WROTE ON TICKET, "LEAK STILL UNRESOLVED". RETURNED FOR FORTH VISIT 7/8/2011 ADMITS LEAK "SOMEWHERE". ALSO, SEALANT AROUND WINDSHIELD MELTS AND BECOMES TACKY IN HOT WEATHER (TEXAS). HAD DEALER RESEAL LAST SUMMER. NOW, AREA IS GETTING TACKY AGAIN. WILL THIS OCCUR EACH SUMMER AND WILL SEAL HOLD DURING HARD RAIN?

07/07/2011
Components: VISIBILITY
Incident Date: 06/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE WINDSHIELD CRACKED FOURTEEN INCHES FROM THE PASSENGER SIDE. THE WINDSHIELD WAS INSTALLED AND REPAIRED BY A GLASS COMPANY. THE CONTACT WAS RESPONSIBLE FOR PAYING $800 TO REPAIR THE VEHICLE. A YEAR LATER, THE WINDSHIELD CRACKED AGAIN IN THE SAME PLACE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,500.

06/30/2011
Components: WHEELS
Incident Date: 06/01/2011
Crash: No
Fire: No
Summary

MULTIPLE FRACTURES OF WHEEL STUDS ON 2010 FORD FUSION, CREATING VERY DANGEROUS SITUATION. ONE FAILURE WAS FOUR STUDS AT ONCE, LEAVING ONLY ONE STUD AVAILABLE TO PREVENT COMPLETE FAILURE AND LOSS OF CONTROL. *TR

06/27/2011
Components: TIRES
Incident Date: 06/27/2011
Crash: No
Fire: No
Summary

I PURCHASED A NEW 2010 FORD FUSION AND HAVE BEEN HAVING ISSUES WITH ONE TIRE LOSING AIR FOR SEVERAL MONTHS NOW BUT THEY HAD BEEN UNABLE TO FIND THE LEAK UNTIL RECENTLY. FINALLY AFTER GOING TO TWO TIRE CENTERS ON FRIDAY THEY WERE ABLE TO FIND THAT, AS I UNDERSTAND IT, THERE IS A DEFECT IN THE TIRE/RIM THAT CAUSED AN INDENT IN THE TIRE AT THE INNER BEAD THAT CAUSED A SLOW SEEPING LEAK. I HAVE A STATEMENT FROM THE OWNER OF THAT TIRE CENTER THAT IN NO WAY WOULD A SEAL BE A PERMANENT FIX. I THEN HAD TO TAKE IT INTO THE FORD SERVICE CENTER WERE IT WAS CONFIRMED THAT THE BEADS WERE NOT SEALING TO THE ACTUAL RIM. A BEAD SEAL WAS DONE ON ALL FOUR TIRES BUT NEITHER THE TIRE OR THE RIM WAS REPLACED. I REQUESTED A NEW TIRE BUT WAS TOLD THAT THIS WAS WHAT WAS BEING DONE FOR THIS PROBLEM AND TO COME BACK IF THE PROBLEM CONTINUES. I HAVE READ OTHER COMPLAINTS ABOUT THIS PROBLEM AND STATEMENTS THAT OTHERS HAVE EVEN EXPERIENCED BLOW-OUTS AT VERY LOW MILEAGE. I HAVE A 16 YEAR OLD DAUGHTER WITH A LEARNER'S PERMIT AND AM VERY CONCERNED ABOUT HER DRIVING THIS VEHICLE. SHE NEEDS DRIVING HOURS ON THE HIGHWAY BUT THIS IS GOING TO BE VERY DIFFICULT TO DO SINCE I AM WORRIED ABOUT THERE BEING A PROBLEM WITH MY TIRES. THIS IS A VEHICLE THAT WE HAD PLANNED ON POSSIBLY PASSING DOWN TO HER, BUT IF THERE IS NOT A RECALL ON THIS BEFORE THEN, WE MAY HAVE TO PURCHASE NEW TIRES AND RIMS JUST TO FEEL COMFORTABLE DOING SO. I DON'T THINK THAT WE SHOULD HAVE TO PAY TO REPLACE FOUR TIRES AND RIMS AFTER PURCHASING A BRAND NEW VEHICLE, AT JUST APPROXIMATELY 12,000 MILES. *TR

06/20/2011
Components: TIRES
Incident Date: 06/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION WITH MICHELIN ENERGY SAVER TIRES P225/ 50 R17. THE CONTACT STATED WHILE TRAVELING 60 MPH THE REAR DRIVERS SIDE TIRE BLEW OUT. THE CONTACT REPLACED THE TIRE WITH SPARE TIRE AND WAS ABLE TO DRIVE TO HOME. THE FAILURE WAS NOT DIAGNOSED BY A DEALER. THE CONTACT WAS CONCERNED, SINCE THERE WAS NOT A LOT OF MILEAGE ON THE VEHICLE. THE FAILURE AND CURRENT TIRE MILEAGE WAS 15,500.

06/15/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/08/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

TRAVELING AT HIGH SPEED WITH CRUISE CONTROL ON. APPLIED BRAKE TO SLOW DOWN FOR TRAFFIC, VEHICLE CONTINUED TO SLOW AND WOULD NOT RESPOND WHEN I APPLIED THE ACCELERATOR. I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND HAD TO PUSH GAS PEDAL SEVERAL TIMES HARD BEFORE ENGINE WOULD RESPOND. THIS HAPPENED TWICE WHILE TRAVELING FROM FLORIDA TO CANADA. I HAD THE FORD DEALERSHIP IN WETASKIWIN, ALBERTA, CANADA CHECK THE VEHICLE, THEY COULD FIND NOTHING WRONG. I CONTINUE TO DRIVE THE CAR, BUT I AM FEARFUL THAT, IF IT HAPPENS AGAIN, I COULD BE REAR-ENDED. *TR

06/09/2011
Components: AIR BAGS
Incident Date: 06/01/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION HYBRID. A VEHICLE CRASHED INTO THE DRIVERS SIDE OF THE CONTACTS VEHICLE AND THE AIR BAG DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE CONTACTED AND STATED THAT SINCE HIS INSURANCE WAS INVESTIGATING THE SITUATION, THEY COULD NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS TOWED TO A HOLDING STATION AND WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 37,000.

06/08/2011
Components: POWER TRAIN
Incident Date: 06/01/2011
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER STATES ISSUES WITH FORD'S G SPEED AUTO TRANS FOUND IN FUSION 2010 MODEL *TGW THE CONSUMER STATED THE TRANSMISSION POPPED OUT OF GEAR ON FOUR OCCASIONS WHILE DRIVING ON THE FREEWAY. THERE WAS ALSO A BEARING NOISE COMING FROM THE VEHICLE AND A THROTTLE HESITATION WHICH THE DEALER COULDN'T IDENTIFY. *JB

06/08/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/07/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE ATTEMPTING TO PARK TRAVELING 2 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A CONCRETE BARRIER. SHE WAS ABLE TO APPLY PRESSURE TO THE BRAKES AND SHIFT INTO PARK TO BRING THE VEHICLE TO A STOP. THE DEALER OR MANUFACTURER HAD NOT BEEN NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 12,815. A POLICE REPORT WAS NOT FILED.

06/06/2011
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY 2010 FUSION HAS EXPERIENCED MULTIPLE ISSUES WITH THE CHECK ENGINE LIGHT. IT IS ALWAYS THE SAME PCM CODE OF P0456 WHICH DEALS WITH EVAPORATIVE EMISSIONS SYSTEM. THE SERVICING DEALER DOES NOT KNOW WHERE THE PROBLEM IS NOR HOW TO FIX IT- EVEN AFTER CALLING TECH SUPPORT AND HAVING A FIELD SERVICE ENGINEER ASSIGNED. WHILE THE LIGHT IS ON, MAKING LEFT HAND TURNS IS DOWNRIGHT FRIGHTFUL AS THE ENGINE LOSES POWER AND THE CAR FEELS AS IF IT DOES NOT WANT TO GO. ONE WOULD THINK THAT AFTER FIVE REPAIR ATTEMPTS IN 14 MONTHS THE ISSUE WOULD BE CORRECTED. THIS LAST TIME IT TOOK LESS THAN THREE DAYS AND 122 MILES FOR THE ISSUE TO REAPPEAR. THERE IS A TSB FOR THE ISSUE BUT APPARENTLY THAT DID NOT FIX MY VEHICLE. *TR

06/05/2011
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

AS I WAS PASSING ANOTHER VEHICLE, THE VEHICLE LOST POWER AND A WARNING LIGHT ILLUMINATED TELLING ME TO PULL OVER IMMEDIATELY. LUCKILY I WAS ABLE TO MAKE IT TO THE SIDE OF THE HIGHWAY. THE CODES PULLED WERE P0010, P0201, P0202, P0203, P0204. THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. THE ISSUE HAPPENED AGAIN ON 5/30/11 AS I WAS DRIVING ON THE HIGHWAY. THE SAME CODES AS THE FIRST INCIDENT WAS FOUND WITH AN ADDITIONAL CODE OF P1A03. AGAIN THE DEALER CHECKED THE ELECTRICAL CONNECTIONS AND REASSEMBLED. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN YOU ARE DRIVING ALONG ON THE HIGHWAY THE CARS AROUND YOU DO NOT EXPECT YOU TO DRAMATICALLY SLOW DOWN. IF YOU MANAGE TO SAFELY MAKE IT TO THE SIDE OF THE ROAD WITHOUT BEING IN AN ACCIDENT OR CAUSING AN ACCIDENT YOU STILL FACE ANOTHER SAFETY ISSUE BEING STUCK ON THE SIDE OF THE ROAD WITH TRAFFIC GOING BY AT 65 MPH.

05/31/2011
Components: POWER TRAIN
Incident Date: 05/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

I HAVE A 2010 FORD FUSION THAT I BOUGHT IN JUNE 2009. SINCE DAY ONE I HAVE HAD TRANSMISSION PROBLEM. TRANSMISSION WOULD SLIP GOING TO SECOND TO THIRD . UPON HARD ACCELERATION LIKE MERGING ONTO A HIGHWAY THE TRANSMISSION WOULD SLIP AND THE RPMS WOULD GO TO REDLINE. THE CAR WOULD NOT MOVE. THIS WAS A VERY DANGEROUS SITUATION. CAR WAS BROUGHT TO DEALER ON 11/13/2009 AND THE DEALER SAID IT WAS A COMPUTER PROBLEM. THEY REPROGRAMMED IT. ON 2/23/2010 CAR WAS BROUGHT BACK FOR SAME PROBLEMDEALER REPLACED TRANSMISSION. 6/2010 RECEIVED A RECALL NOTICE FROM FORD SAYING THERE WAS A COMPUTER PROBLEM WITH THE TRANSMISSION. REPROGRAMMED AGAIN. WENT BACK TO THE DEALER NUMEROUS TIMES AFTER NEW TRANSMISSION WAS INSTALLED WITH THE SAME PROBLEMS AS MENTIONED BEFORE.ON 5/24/2011 DEALER REBUILT THE NEW TRANSMISSION. ON 5/25/2011 COMPLAINED TO DEALER SAYING I HAVE THE SAME PROBLEM.5/31/2011 CAR IS BACK AT DEALER TRANSMISSION WILL NOT SHIFT. THIS CAR IS EXTREMELY DANGEROUS ESPECIALLY MERGING ONTO THE HIGHWAY. *TR

05/24/2011
Components: EQUIPMENT
Incident Date: 04/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

MY VEHICLE CAME WITH THE STANDARD CLOTH FLOOR MATS, BUT MY DEALER "THREW IN" THE FACTORY RUBBER ONES FROM ANOTHER FUSION FREE OF CHARGE. I'VE HAD MY VEHICLE A LITTLE OVER A YEAR NOW AND TWICE I HAVE HAD A STICKING ACCELERATOR PEDAL. THE FLOOR MAT CREEPS FORWARD AND WILL SOMETIMES CATCH THE ACCELERATOR PEDAL JUST RIGHT AND KEEP THE PEDAL AT WHATEVER THROTTLE SETTING IT WAS LAST AT. THIS HAS NEVER CAUSED ANY REAL PROBLEMS FOR ME, BUT I FEEL THAT IT IS IMPORTANT THAT FORD MO CO BE MADE AWARE OF THIS AND EITHER ENCOURAGE DEALERS TO NOT EXCHANGE THE FLOOR MATS, OR TO INSTALL SOME SORT OF HOLDING MECHANISM TO KEEP THE RUBBER MATS FROM INTERFERING WITH THE ACCELERATOR PEDAL. *TR

05/22/2011
Components: STEERING
Incident Date: 05/11/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION STEERING PROBLEM - CAR PULLS TO THE LEFT OR SOMETIMES RIGHT. USUALLY WHEN TRAVELING AT LOWER SPEEDS THE STEERING IS TERRIBLE, IT WANTS TO PULL THE WHEEL HARD TO ONE SIDE, ALWAYS HAPPENS ON UNEVEN ROAD SURFACE - SOMETIMES ON EVEN ROADS - EVERY ONE OF MY OTHER CARS DRIVE PERFECT ON THE SAME ROAD. TOOK MY COMPANY CAR TO THE DEALER TO HAVE IT LOOKED AT - THEY REPLACED ALL 4 TIRES AND DID AN ALIGNMENT - CHARGED MY FLEET $1,200 AND IT STILL DOES THE SAME THING. SERVICE MANAGER SAID THAT IT IS A CHARACTERISTIC OF THE CAR AND FORD WILL NOT FIX IT - JUST LIVE WITH IT. PROBLEM IS I AM STUCK WITH IT FOR ANOTHER YEAR AND A HALF... *TR

05/22/2011
Components: WHEELS
Incident Date: 05/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

DURING A LONG TRIP BACK FROM A WEEKEND VACATION I FELT MY FRONT DRIVERS SIDE WHEEL BEGIN TO WOBBLE. WHEN I PULLED OVER TO CHECK IT OUT I NOTICED THAT I ONLY HAD 3 LUGNUTS HOLDING THE WHEEL ON. I ALSO NOTICED A THIRD THAT LOOKED LOOSE. WHEN I GRABBED IT, IT FELL OUT IN MY HAND WITH THE STUD BROKEN OFF IN THE LUGNUT. THE OTHER 2 MISSING LUGNUTS SPOTS ALSO HAD STUDS BROKEN OFF. THE REAR DRIVERS SIDE WHEEL HAD ALSO LOST A LUGNUT AND HAD A BROKEN STUD. *TR

05/10/2011
Components: POWER TRAIN
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I BOUGHT MY 2010 FORD FUSION APPROXIMATELY 18 MONTHS AGO, HAVE HAD THE TRANSMISSION BROKEN DOWN, REBUILT REPROGRAMMED AND AM NOW BEING TOLD THEY CAN FIND NOTHING WRONG WITH MY CAR. HOWEVER, SEEING HOW I AM THE ONE WHO HAS NARROWLY ESCAPED SEVERAL HIGHLY DANGEROUS COLLISIONS ON BOTH STREETS AND HIGHWAYS I FIND IT REALLY HARD TO BELIEVE NOTHING IS WRONG WITH MY TRANSMISSION. WHILE DRIVING THE TRANSMISSION WILL GET STUCK WHILE SHIFTING FROM ONE GEAR TO THE NEXT, USUALLY BUT NOT LIMITED TO 2ND, 3RD & 4TH GEAR AND WILL SOMETIME SLIP GEARS WHEN TRANSITIONING FROM REVERSE TO DRIVE. I HAVE TAKEN MY CAR IN FOUR TIMES NOW AND AM CONTINUALLY TOLD THEY CAN FIND NOTHING WRONG WITH THE TRANSMISSION. THESE HIGHLY DANGEROUS TRANSMISSION MISFIRES HAPPEN EVERY DAY I DRIVE MY CAR, NO MATTER THE DRIVING CONDITION. *TR

05/06/2011
Components: POWER TRAIN
Incident Date: 04/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG8AR******
Summary

WHILE TRAVELING AT HIGHWAY SPEED ON A 4-LANE DIVIDED HIGHWAY, A SLOW-MOVING VEHICLE MERGED IN FRONT OF OUR FUSION FORCING A HARD BRAKING EVENT (THERE WAS SOMEBODY COMING UP FROM BEHIND IN THE LEFT LANE, PREVENTING A LANE CHANGE AT THAT INSTANT). THE FUSION WAS SLOWED DOWN TO 50-55 MPH AS THE CAR FROM BEHIND PASSED. THIS ALLOWED A LANE CHANGE TO AVOID HITTING THE CAR THAT PULLED IN FRONT TO BEGIN WITH. HOWEVER, IN ORDER TO KEEP UP WITH THE FLOW OF TRAFFIC, 100% ACCELERATOR PEDAL WAS REQUIRED. AS THE FUSION ACCELERATED UP TO NEAR THE ORIGINAL SPEED, THERE WAS A WHINING SOUND COMING FROM UNDER THE HOOD, THEN A VIOLENT JOLT. THIS JOLT SEVERELY SHOOK THE CAR, CAUSED A SUDDEN DECELERATION AND TO SWERVE ON THE HIGHWAY. LUCKILY, MY WIFE WAS ABLE TO KEEP CONTROL OF THE CAR. THE SEAT BELT GRABBED. HAD MY WIFE NOT BEEN WEARING THE SEAT BELT, SHE IS CONVINCED THAT SHE WOULD HAVE BEEN THROWN INTO THE STEERING WHEEL. THE CAR WAS TAKEN TO A NEARBY FORD DEALERSHIP. NO PROBLEMS WERE FOUND. (HOWEVER, A FAULT CODE SPECIFIC TO HYBRID VEHICLES WAS LOGGED IN THE PCM MEMORY.) THIS APPEARS TO BE A CONTINUATION OF THE TRANSMISSION PROBLEMS THIS CAR HAS BEEN EXPERIENCING SINCE THE DAY AFTER I PURCHASED THE CAR IN AUGUST, 2010 - AND FORD HAS BEEN UNABLE TO CORRECT. THIS VEHICLE HAS BEEN INTO THE FORD DEALER NUMEROUS TIMES FOR TRANSMISSION ISSUES. THE CAR IS NOW AT MY LOCAL DEALERSHIP.

05/04/2011
Components: WHEELS
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

WHILE PULLING OUT OF THE DRIVEWAY A NEIGHBOR NOTICED A LUG NUT FALL OFF MY VEHICLE. I STOPPED THE CAR IMMEDIATELY AND WE DETERMINED THAT THE CAR WAS MISSING 2 LUG NUTS, ONE FROM EACH FRONT TIRE. WE WENT TO MAKE SURE THE REMAINING LUG NUTS WERE SECURELY ATTACHED AND WHEN APPLYING A SLIGHT AMOUNT OF PRESSURE TO ANOTHER LUG NUT IT SNAPPED OFF. THIS HAPPENED WITH TWO NUTS. THE INSIDE STUD THAT THE LUG NUT ATTACHED TO LOOKS AS IF THE METAL IS CRUMBLED. THE VEHICLE HAS 13600 MILES ON IT AND HAS HAD THE TIRES ROTATED ONCE AT 6600 MILES BY THE FORD DEALERSHIP WE PURCHASED THE CAR FROM. THIS IS WELL WITHIN THE STANDARDS THE WARRANTY REQUIRES (AT 7500 AND 15000)

05/03/2011
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE'S ENGINE WOULD SHUTDOWN AND ALL POWER ASSIST FEATURES WOULD BE DISENGAGED. THE CHECK ENGINE, CHECK TRACTION CONTROL, CHECK OIL PRESSURE, CHECK TEMPERATURE, AND LOW FUEL WARNING MESSAGES WOULD ILLUMINATE. THE VEHICLE SUFFERED FROM THESE SYMPTOMS APPROXIMATELY 13 TIMES OVER THE COURSE OF 1000 MILES ULTIMATELY RESULTING IN SEVERAL EVASIVE MANEUVERS TO AVOID COLLISIONS CAUSED BY THE LACK OF ENGINE POWER. THE VEHICLE SPENT 27 DAYS IN THE SHOP AND ULTIMATELY THE MAIN ECM WAS REPLACED. THE SYMPTOMS HAVE SINCE CEASED, BUT I AM CONCERNED THAT THEY MAY START AGAIN SINCE THE SYSTEM FAILURES SEEMED TO INCREASE WITH 100+ DEGREE AMBIENT AIR TEMPERATURES.

04/27/2011
Components: POWER TRAIN
Incident Date: 03/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL-THE DRIVER OWNS A 2010 FORD FUSION. THE DRIVER STATED THE VEHICLE WOULD SHAKE VIOLENTLY WHILE ACCELERATING FROM A STOP AND RPMS WOULD ALSO INCREASE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 20,400. SM.

04/25/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN COLD OR SNOWY WEATHER, THE BRAKES WOULD EXHIBIT A GRINDING AND AN INCREASE IN STOPPING DISTANCE. THE CONTACT BELIEVED THAT THE VEHICLE WAS NOT DESIGNED FOR THE CLIMATE IN WHICH HE RESIDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE FAILURE WAS BECAUSE OF THE WEATHER CONDITIONS. THERE WERE NO REPAIRS TO THE VEHICLE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 24,000.

04/18/2011
Components: SEATS
Incident Date: 07/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I FULLY AGREE WITH THE FOLLOWING PREVIOUS COMPLAINT: 2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. THIS SITUATION IS SO BAD THAT I HAVE REVERSED THE POSITION OF THE HEAD RESTS, THUS RENDERING THEM TOTALLY INEFFECTIVE. I AM UNABLE TO DRIVE OR RIDE IN THIS CAR WITH THE HEAD RESTS IN THE NORMAL POSITION. *TR

04/17/2011
Components: POWER TRAIN
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TRANSMISSION FAILURE AND ISSUE PERSISTS. OCCASIONALLY, WHEN ACCELERATING FROM A STOP OR A LOW SPEED, THE TRANSMISSION WILL SLIP AND CATCH VIOLENTLY. THE WHOLE CAR SURGES AND JERKS FORWARD CAUSING THE TIRES TO CHIRP. IF THIS WERE TO HAPPEN ON A DAY WITH INCLEMENT WEATHER, THE CAR COULD LOSE CONTROL AND CAUSE AN ACCIDENT. FORD REBUILT THE TRANSMISSION IN SUMMER OF 2010 AFTER FINDING BURNT CLUTCH PLATES. FORD HAS NOT REPAIRED THE ORIGINAL ISSUE AFTER TAKING THE VEHICLE IN 7 TIMES. ALSO, EVERY TIME THE TRANSMISSION JERKS, BURNING TRANSMISSION FLUID IS SMELLED INSIDE THE CAR THROUGH THE AC VENTS. FORD CLAIMS IT IS LEFTOVER FLUID FROM PREVIOUS REPAIRS, BUT AFTER 6 MONTHS, THE SMELL IS STILL THERE. *TR

04/17/2011
Components: WHEELS
Incident Date: 04/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

I HAVE A 2010 FORD FUSION SE WITH 12593.2 MILES WHICH I PURCHASED NEW. THE WHEELS HAVE NEVER BEEN REMOVED FROM THE VEHICLE. BEFORE REMOVING THE LUG NUTS OF THE FRONT DRIVERS' WHEEL TO DO A TIRE ROTATION, I NOTICED A LUG NUT MISSING. THE STUD HAD FAILED. I AM VERY WORRIED ABOUT THE REMAINING STUDS AND HAVE READ THAT OTHERS HAVE HAD SIMILAR FAILURES. I WILL BE CONSULTING MY DEALER MONDAY FOR A SOLUTION. *TR

04/14/2011
Components: WHEELS
Incident Date: 12/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE OPENINGS IN THE WHEELS ALLOWED ICE TO FREEZE INSIDE AND WOULD CAUSE THE VEHICLE TO VIBRATE ABNORMALLY. THE VEHICLE WAS NOT INSPECTED OR REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 5/9/11 *CN UPDATED 06/06/11

04/12/2011
Components: WHEELS
Incident Date: 04/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION. 19,000 MILES. NOTICED A MISSING LUGNUT ON 4/11/11. ONE WHEEL STUD ON FRONT DRIVER'S SIDE WHEEL HAS SNAPPED OFF. CAR IS CURRENTLY AT THE DEALER FOR SERVICE. *TR

04/07/2011
Components: POWER TRAIN
Incident Date: 04/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS BRAKING FROM APPROXIMATELY 5 MPH WHEN THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS AND THE TRANSMISSION BECAME UNRESPONSIVE. THE CONTACT WAS ABLE TO RESUME DRIVING YET THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,500.

04/03/2011
Components: SEATS
Incident Date: 12/31/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION HYBRID FRONT SEAT HEADREST/RESTRAINT. THE FRONT SEAT HEADRESTS PROTRUDE FORWARD WELL PAST THE PREFERRED ALIGNMENT OF THE SPINE. THE DRIVER IS COMPELLED TO OPERATE THE VEHICLE WITH HEAD PUSHED FORWARD. THIS POOR ERGONOMICS HAS RESULTED IN NECK AND BACK PAIN, HEADACHES, AND GENERAL DISCOMFORT. THE MANUFACTURER SHOULD CONSIDER A REDESIGN AND MAKE SUCH REDESIGN AVAILABLE TO CONSUMERS. *TR

03/23/2011
Components: TIRES
Incident Date: 11/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

LEASED A NEW 2010 FORD FUSION ON 1/30/10. I HAD 2 TIRE ISSUED WITH THIS VEHICLE. FLAT LEFT REAR ON ABOUT 5/17/11 WITH 5349 MILES WHICH WAS PLUGGED AND A BLOW OUT ON A HIGHWAY ON ABOUT 11/17/2010 WHICH WAS SO BAD I HAD TO REPLACE THE TIRE (NOT OVER 10,000 MILES) I BELIEVE THERE IS A PROBLEM WITH THIS GROUP OF TIRES. *TR

03/22/2011
Components: SUSPENSION,WHEELS
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC8AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FRONT AND REAR PASSENGER SIDE WHEELS WERE BENT AND WOULD NEED TO BE REPLACED. THE FRONT PASSENGER SIDE WHEEL WAS REPLACED AND THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE WITH THE OTHER DEFECTIVE WHEEL. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 17,229. UPDATED 05/04/11 *BF THE CONSUMER STATED THE VEHICLE PULLED TO THE LEFT AND THERE WAS A VIBRATION COMING FROM THE VEHICLE. ALSO, THE WHEELS WERE BENT. UPDATED 07/08/11

03/21/2011
Components: WHEELS
Incident Date: 03/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

FOUND TWO MISSING LUG NUTS/STUDS FROM THE LEFT REAR TIRE OF A 2010 FORD FUSION. CAR HAD ONLY 10,000 MILES AND THE TIRES/WHEELS HAD NEVER BEEN SERVICED. I FOUND 1 LUG NUT WITH THE STUUD IN IT LAYING IN MY STREET. STUD LOOKS LIKE A CLEAN BREAK NOT TYPICALLY ASSOCIATED WITH OVERTIGHTENING. AFTER INSISTING, THE DEALER REPLACED BOTH. WILL KEEP AN EYE ON THE REST BASED ON NUMBER OF COMPLAINTS FOUND ONLINE. *TR

03/16/2011
Components: POWER TRAIN
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

THIS VEHICLE WAS RECALLED FOR A KNOWN TRANSMISSION ISSUE IN JUNE 2010. FORD APPEARS TO HAVE REPROGRAMMED THE COMPUTER TO CHANGE SHIFT POINTS. SHIFTING IS SMOOTHER BUT STILL IT DOES NOT PERFORM LIKE A NORMAL FORD TRANSMISSION (I HAVE DRIVEN FORDS SINCE 1964). TIME OUT OF SERVICE WAS ONE DAY. JAN 20, 2011 WHILE MY WIFE WAS DRIVING AT APPROXIMATELY 55 MPH, THE TRANSMISSION COMPLETELY DISENGAGED. THERE WAS NO POWER AND CAR HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. AFTER SITTING FOR THE AMOUNT OF TIME THAT WAS REQUIRED FOR ME TO REACH HER I WAS ABLE TO DRIVE THE VEHICLE TO THE DEALERSHIP ABOUT FOUR MILES AWAY. THE TRANSAXLE SEAL WAS LEAKING AND FLUID WAS LOW. THE REQUIRED PARTS WERE ON BACKORDER AT FORD AND WE HAD TO WAIT FOR PARTS. THE VEHICLE WAS RETURNED ON JAN. 31, 2011 (11 DAYS OUT OF SERVICE). ON FEB.12, 2011, THE VEHICLE WAS BEING DRIVEN BY ME AT APPROXIMATELY 55 MPH WHEN THE TRANSMISSION AGAIN DISENGAGED. I HAD TO COAST TO THE SIDE OF THE ROAD AND CALL FORD ROAD SERVICE FOR A TOW. I PARKED THE VEHICLE AND TURNED THE IGNITION OFF. I TRIED TO START THE ENGINE TO RECORD THE MILEAGE AND THE ENGINE WOULD NOT RUN, ACTING AS IF THE TIMING WAS COMPLETELY OUT OF SYNC. IT BUCKED AND MISSED FIRED AS IF THE TIMING WAS NOT CORRECT (I HAD EXPERIENCED THIS ONCE BEFORE WHEN STARTING THE VEHICLE ONE MORNING IN LATE SEPT. 2010 BUT HAD NOT EXPERIENCED IT SINCE THAT TIME THOUGHT WE HAD GOTTEN SOME BAS GASOLINE). ON BOTH OCCASIONS WHEN THE TRANSMISSION HAS DISENGAGED, THE CHECK ENGINE, MAINTENANCE REQUIRED AND TRANSMISSION SERVICE REQUIRED WAS DISPLAYED ON THE DASH BY THE COMPUTER BUT THE DEALER CLAIMS THERE WAS NO ERROR CODE RECORDED BY THE COMPUTER SYSTEM. THE TRANSMISSION DISENGAGED AGAIN ANT HIGHWAY ON MARCH 11, 2011. THIS IS WELL DOCUMENTED ON THE WEB AND WILL CAUSE A DEATH IF FORD DOES NOT CORRECT THE PROBLEM.

03/16/2011
Components: POWER TRAIN
Incident Date: 12/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

2010 FORD FUSION TRANSMISSION FLARES AND HARD SHIFTS. HAVE HAD THE CAR IN TWICE FOR THE SAME PROBLEMS INCLUDING LEAKING TRANS FLUID FROM THE LEFT FRONT HALF-SHAFT. RECENTLY THE WRENCH LIGHT CAM ON AT THE END OF A 900 MILE TRIP BUT WENT OFF A DAY LATER. I HAVE HAD A HALF SHAFT, CLUTCH, RELATED SEALS AND BUSHINGS (TOOK 10 DAYS TO REPAIR) REPLACED BEFORE THE CAR REACHED 21,000 MILES. THERE IS A WIDE SPREAD PROBLEM WITH EH 6F35 TRANSMISSION USED IN MULTIPLE FORD CARS AND TRUCKS. FORD COVERED THE COST OF REPAIRS UNDER WARRANTY AND ONLY PAID FOR A RENTAL BECAUSE I BOUGHT AN EXTENDED WARRANTY AT PURCHASE. FORD IS AT A LOSS HOW TO FIX THESE 6F35 TRANSMISSION PROBLEMS AND IS DELIBERATELY VAGUE WHEN QUESTIONED. I SPENT $25,000 ON THIS CAR AND AM WORRIED ABOUT IT'S SAFETY AND DURABILITY. I THINK FORD IS HOPING THE WARRANTY RUNS OUT BEFORE THE TRANSMISSION COMPLETELY FAILS. THE 6F35 TRANSMISSIONS NEED REPLACED. NOT MORE COMPUTER PCM FLASHES. I READ THAT ON SOME OF THE 6F35 TRANSMISSIONS HAD BORE HOLES MANUFACTURED INCORRECTLY. I THINK FORD IS TRYING TO COVER UP THIS PROBLEMS AND TRYING CHEAP FIXES THAT DON'T RESOLVE THE ISSUE. OWNERS ALL OVER THE INTERNET ARE HAVING SIMILAR ISSUES. *TR

03/12/2011
Components: WHEELS
Incident Date: 03/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I DISCOVERED MISSING LUG NUTS ON TWO SEPARATE WHEELS ON MY 2010 FORD FUSION SE. THE FRONT PASSENGER SIDE WHEEL AND THE REAR DRIVERS SIDE WHEEL. AS I LOOKED CLOSER, I NOTICED THAT THE WHEEL STUD BOLT HAD BROKEN OFF. I DO NOT KNOW WHEN THE WHEEL STUDS BROKE ALTHOUGH THE ONE ON THE REAR DRIVER SIDE APPEARS TO HAVE HAPPENED SOME TIME AGO AS THE SURFACE OF THE BREAK HAS ALREADY CORRODED. THE SURFACE OF THE BREAK ON THE FRONT PASSENGER WHEEL APPEARS TO BE MORE RECENT AS THERE IS LITTLE TO NO CORROSION. THIS ISSUE DID NOT CAUSE AN ACCIDENT OR ANY VEHICLE DAMAGE THAT I AM AWARE OF AT THIS TIME. THE VEHICLE HAS 17,460 MILES ON IT AND WAS PURCHASED AT THE END OF MAY 2010. THIS VEHICLE IS USED FOR PERSONAL USE - I DRIVE IT TO AND FROM WORK WHICH IS A 65 MILE ROUND TRIP. *TR

03/09/2011
Components: WHEELS
Incident Date: 10/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REAR TIRE STUDS FRACTURED SEVERAL TIMES AND WERE REPLACED YET THE FAILURE CONSISTENTLY RECURRED. THE DEALER ADVISED THAT THE FAILURE WAS NOT COMMON FOR A VEHICLE WITH SUCH LOW MILEAGE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 7,500.

03/08/2011
Components: POWER TRAIN
Incident Date: 03/07/2011
Crash: No
Fire: No
Summary

I BOUGHT A SLIGHTLY USED (IT WAS A DEALER AUTO) 2010 FORD FUSION SEL. SINCE I FIRST PURCHASED IN FEBRUARY 2010, I HAVE EXPERIENCED VERY JERKY AND UNEVEN SHIFTING. I EVEN BROUGHT THE CAR BACK AFTER OWNING IT FOR ABOUT 1 WEEK, BUT THE DEALER MONACO FORD IN CT TALKED ME INTO KEEPING THE CAR, SAYING THAT IT IS DIFFERENT TYPE OF ENGINE (6 CYLINDER) THAN I WAS USED TO. BUT IT FELT WRONG AND ALWAYS HAS. THEN, I GOT A RECALL NOTICE IN THE MAIL OR SERVICE NOTICE NOTIFYING ME OF TRANSMISSION PROBLEMS WITH THE MAKE/MODEL OF MY CAR. IT CAME FROM FORD AND I WAS INSTRUCTED TO BRING THE CAR IN FOR SERVICE. I DID, BUT NOTHING CHANGED. I LEARNED TO LIVE WITH IT, BUT OVER THE PAST MONTH, THE CAR HAS BECOME WORSE AND WORSE - SHIFTING HAS BECOME SO JERKY THAT I EXPERIENCED SEVERE JOLTS AND WHIPLASH ABOUT 5 TIMES. I BROUGHT THE CAR IN ON MARCH 7, 2011 AND THE TRANSMISSION IS DAMAGED DUE TO A BROKEN FRONT AXLE SEAL - I LOOKED ONLINE AND THIS SEEMS TO BE RELATED TO THE PROBLEMS WITH MY MAKE/TYPE OF VEHICLE. I NEED HELP - I CAN'T AFFORD TO KEEP A CAR THAT IS NOT SAFE. THE DEALER TOLD ME IT IS NOT SAFE TO DRIVE AND ALL REPORTS I HAVE READ STATE THAT THESE PROBLEMS ARE OFTEN NOT FIXABLE - WITH ONE PROBLEM AFTER ANOTHER RECURRING WITH THE TRANSMISSIONS IN THE AFFECTED VEHICLES. AS I BOUGHT THE CAR SLIGHTLY USED, I DON'T THINK I CAN SUE THROUGH THE LEMON LAW. I NEED HELP! *TR

03/04/2011
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

AFTER DRIVING ABOUT 1.5 MILES FROM HOME, MY WIFE CAME TO A SET OF LIGHTS AND STEPPED ON THE BRAKE TO STOP. THE BRAKE PEDAL WENT NEARLY TO THE FLOOR AND SEVERAL DASH LIGHTS CAME ON INCLUDING THE BRAKES & ANTI-SWERVE. THE VEHICLE SLOWED TO A STOP AS SHE ENTERED THE INTERSECTION. FORTUNATELY 2 THINGS WERE IN HER FAVOR, THERE WAS NO ONE AHEAD OF HER AND THERE WAS NO CROSS TRAFFIC AT THE LIGHT. EITHER COULD HAVE RESULTED IN AN ACCIDENT. SHE DROVE THE VEHICLE BACK HOME SINCE SHE CONSIDERED THAT THE BRAKES HAD FAILED AND SHE MAY NOT BE ABLE TO STOP THE VEHICLE. SHE CALLED ME. I TOLD HER TO CALL THE DEALERSHIP. SHE LEFT THE VEHICLE RUNNING THINKING THAT PERHAPS AS IT WARMED UP IT WOULD WORK AND TESTED IT SEVERAL TIMES OVER AN HOUR'S TIME IN THE DRIVEWAY. SHE PULLED OUT THE CAR'S MANUAL TO SEE IF THERE WAS ANYTHING LISTED REGARDING THE BRAKE FAILURE. SHE READ IN ANOTHER PART OF THE MANUAL ABOUT RESETTING THE CAR'S COMPUTER BY SHUTTING OFF THE ENGINE. WHEN SHE RESTARTED THE VEHICLE, THE DASH LIGHTS WENT OUT AND BRAKES RETURNED TO NORMAL. THE DEALER SAID THEY "NEVER HEARD OF THIS PROBLEM" AND SAID THE EARLIEST THEY COULD SEE THE VEHICLE WAS 5 DAYS LATER. WE DROPPED THE VEHICLE OFF THE NIGHT BEFORE WITH A DESCRIPTION OF WHAT WAS EXPERIENCED. THE DEALER SAID THEY "COULD NOT VERIFY THE CONCERN" AND FORD DOES NOT PROVIDE ANY GUIDANCE REGARDING THE ISSUE. I WAS ABLE TO FIND QUITE OF FEW INSTANCES BY SIMPLY DOING A "GOOGLE" SEARCH INCLUDING A VIDEO BY 'CONSUMER REPORTS' WHO EXPERIENCED THE EXACT SAME PROBLEM. FORD ASSURED THEM IT WAS A 'SOFTWARE' ISSUE AND CLAIMED THAT ALL 2010 FUSION HYBRID OWNERS WOULD BE NOTIFIED TO HAVE THE SOFTWARE UPDATED. MY CAR WAS A NEWER MODEL 2010 AND APPARENTLY NOT UNDER THIS NOTIFICATION SINCE WE DID NOT RECEIVE ANYTHING FROM FORD. THE 'FORD CUSTOMER CARE' SUGGESTED TAKING THE VEHICLE TO ANOTHER DEALER FOR SERVICE WHO SAID, "THERE IS NOTHING WE CAN DO."

02/28/2011
Components: POWER TRAIN
Incident Date: 12/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TRANSMISSION HAD TO BE REBUILT AROUND 20,000 MILES. AFTER IT WAS REBUILT THE CAR HAD NO POWER SO THEY REPROGRAMMED IT FOR THE 6TH TIME WITH THE THIRD DIFFERENT PROGRAM. NOW DRIVES WORSE THAN EVER. ROUTINELY SHIFTS BETWEEN 5000 AND 6000 RPM. GAS MILEAGE HAS DECREASED. I WAS TOLD THE NEW PROGRAM IS DESIGNED TO MAKE THE CAR SHIFT HIGHER SO THE CLUTCH DOESN'T BURN OUT AGAIN. *TR

02/22/2011
Components: POWER TRAIN
Incident Date: 07/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I HAVE A TRANSMISSION PROBLEM WHERE IT SLIP INTO NEUTRAL FOR A FEW SECONDS BETWEEN 1-2 AND 2-3 CAUSING AN ACCELERATION DELAY WHILE IN TRAFFIC. THE ENGINE JUST REVS AND THEN A SHUTTERED LURCH WHEN THE TRANSMISSION SLAMS INTO THE NEXT GEAR. I HAVE HAD THE CAR IN FOR REPAIR, WAS TOLD THE TRANSMISSION WAS FINE AND ALL IT NEEDED WAS A REPROGRAM. NOW I STILL HAVE THE ISSUE, I'M TAKING THE CAR BACK IN AND I'M DISMAYED TO HEAR THAT EVEN IF THEY NOW REBUILD THE TRANS, I'LL STILL HAVE TO DEAL WITH THE PROBLEM AS FORD DOESN'T KNOW HOW TO FIX IT. AND I HAVE BEEN TOLD BY THE DEALERSHIP 'YOU CAN BRING IT IN AND WE'LL CHECK IT OUT BUT I DON'T THINK WE CAN FIX IT.' NHTSA HAS TO STEP IN, FORD OWNERS ARE IN JEOPARDY. *TR

02/22/2011
Components: ELECTRICAL SYSTEM
Incident Date: 05/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE REPROGRAMMING OF THE COMPUTER FOR SHIFT MODIFICATION WAS AFFECTING THE OVERALL FUEL MILEAGE AND PERFORMANCE OF THE VEHICLE. THE CONTACT INFORMED THE DEALER WHO WAS NOT WILLING TO ADDRESS THE ISSUE AND IGNORED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 32,000 AND THE FAILURE MILEAGE WAS 14,000. UPDATED 04/15/11*LJ THE TRANSMISSION WAS REPLACED. UPDATED 11/18/11

02/20/2011
Components: POWER TRAIN
Incident Date: 10/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

THIS VEHICLE HAS BEEN SERVICED NINE TIMES AT DEALER WITH SYMPTOMS OF TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR. IT CONTINUES TO DO THE SAME WITH HARSH TRANSMISSION ENGAGEMENTS, SLIPPING CAUSING RPM'S GREATER THAN 5000. A VEHICLE EVENT RECORDER WAS INSTALLED INTO THE VEHICLE AND PROBLEM IDENTIFIED. VALVE BODY HAS BEEN CLEANED, NEW TRANSMISSION SOLENOID, "RE-FLASHED" 2 TIMES WITH NO CHANGES. FORD CUSTOMER SERVICE INVOLVED FROM BEGINNING. AT ONE POINT RECEIVED CALL FROM CUSTOMER SERVICE DISTRICT MANAGER STATING IT IS "NORMAL" FOR THE CAR TO SHIFT THIS WAY AND THERE IS NO PROBLEM EVEN AFTER THE PROBLEM HAS BEEN IDENTIFIED. THIS CONTINUES TO BE A HUGE SAFETY ISSUE AS THE CAR SLIPS AT ANY TIME IN ANY TRAFFIC. THERE HAS NOT BEEN A SOLUTION TO FIX THIS PROBLEM NOR ANY GUARANTEE. SOMETHING HAS TO BE DONE TO FIX THE PROBLEM THAT AFFECTS MANY OWNERS WITH THIS 6 SPEED AUTOMATIC TRANSMISSION. PREVIOUS COMPLAINT ODI 10369166.

02/19/2011
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1G1LD55M1RY******
Summary

I HAVE A 2010 FORD FUSION I BOUGHT IT BRAND NEW IN JULY 2010, ALREADY I HAVE HAD TO REPLACE THE RADIATOR IT WAS NOT COVERED UNDER THE MANUFAC WARRANTY. THERE IS SLOTS IN THE GRILL OF THE CAR PRETTY BIG THEY TOLD ME A ROCK MUST OF WENT THRU THERE WHEN I WAS DRIVING AND MADE THE HOLE IN THE RADIATOR MY INSURANCE HAD TO PAY AND I PAID MY 300 DEDUCTIBLE . FOR A COUPLE WEEKS PRIOR TO THAT I HEARD A GURGLING SOUND UNDER THE DASH BOARD. GOOD THING I WENT TO THE DEALER THE DAY I DID BECAUSE THE HEAT WAS BLOWING COLD AIR. MY RADIATOR WAS BONE DRY AND THE NOISE UNDER THE DASH WAS REAL LOUD AT THIS POINT . WELL ANYWAY I WENT TO PICK THE CAR UP AND THEY SAID IT WAS FIXED BUT I HEARD THE GURGLING SOUND STILL UNDER THE DASH {NEAR THE GLOVE COMP} I DON'T KNOW WHAT THEY DID{THE GUY TRIED TO TELL ME IT WAS NORMAL AT FIRST UNTIL HE HEARD THE NOISE HIMSELF} WELL ANYWAY HE BROUGHT IT BACK INTO THE SERVICE DEPT QUIRK CHEVROLET IN QUINCY MASS AND THEY FIXED THE PROBLEM. BUT WHAT I AM GETTING AT IS I THINK THERE IS A HUGE DEFECT IN THE SLATS IN THE GRILL THAT IT WOULD ALLOW ANYTHING IN TO HURT THE RADIATOR I HAVE OWNED MANY CARS IN MY LIFE AND THIS HAS NEVER HAPPENED TO ME BEFORE. ALSO THE DOOR HANDLE IS FALLING OFF ALREADY ON THE DRIVERS] INSIDE] DOOR. *TR

02/18/2011
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE THE VEHICLE WAS PARKED THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS REPLACED THE BATTERY. THE CONTACT STATED THAT THE FAILURE OCCURRED A SECOND TIME AND THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,700. UPDATED 04/15/11*LJ UPDATED 5/2/11 *CN UPDATED 05/13/11 UPDATED 12/28/2011 *LN

02/17/2011
Components: POWER TRAIN
Incident Date: 01/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

2010 FORD FUSION 6000 MILES EXPERIENCING TRANSMISSION SHIFTING ISSUES SINCE 3000 MILES. DEALER SAYS THEY DON'T NOTICE ANYTHING AND NO TSB'S BUT THERE ARE TONS OF WEB POSTS ABOUT DEFECTIVE TRANSMISSIONS AND RECALLS NOTING THE SAME ISSUES, HARD SHIFTING , DELAYS, ETC. *TR

02/16/2011
Components: POWER TRAIN
Incident Date: 01/14/2011
Crash: No
Fire: No
Summary

TRANSMISSION SHIFTING PROBLEMS IN 2010 FORD FUSION, 4 CYL, 6 SPEED AUTOMATIC TRANSMISSION. TRANSMISSION REPLACED AT 12,000 MILES BY FORD UNDER WARRANTY. VEHICLE NOW HAS 36,000 MILES AND SHIFTS ERRATICALLY ON A RANDOM BASIS. TYPICALLY VEHICLE MUST BE DRIVEN AT LEAST 8 MILES BEFORE PROBLEMS OCCURS. COMMON PROBLEM INVOLVES 1-2 SHIFT AND 2-3 SHIFT. TRANSMISSION WILL SHIFT HARD OR WILL SHIFT INTO NEUTRAL. FORD DIAGNOSTIC COMPUTERS INDICATE TRANSMISSION IS OPERATING PROPERLY. INTERNET SEARCH REVEALS THAT THIS IS A COMMON PROBLEM. DANGEROUS CONDITION PRESENTED WHEN VEHICLE DRIVEN IN TRAFFIC, UP HILLS, AND WHEN ENTERING INTERSTATE SYSTEM. *TR

02/10/2011
Components: WHEELS
Incident Date: 10/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

BROKEN WHEEL STUDS 2010 FUSION 2 BROKE OCT 2010 LEFT REAR WHELL REPLACE 2-8-11 NOTICED 1 MISSING PASSENGER FRONT 1 MISSING DRIVER REAR. DELAER WILL NOT REPLACE ALL AS I REQUESTED FOR SAFETY. UPDATED 02/11/11 *BF UPDATED IVOQ 03/16/11 *TR

02/09/2011
Components: POWER TRAIN
Incident Date: 01/30/2011
Crash: No
Fire: No
Summary

2010 FUSION SE L2.5L FWD-TRANSMISSION LEAKS OIL AT THE DRIVER SIDE HALF SHAFT SEAL. ITS ZERO OUT AND & THE GROVE BOX MANUAL HAS NO SUB FREEZING PROCEDURE TO CHECK THE ATF. AFTER 2 DAYS OF OWNERSHIP I CONTACTED FORD SERVICE AND THEY WERE UNAWARE OF ANY TSB'S FOR THIS PROBLEM. AFTER SOME GOOGLING I FOUND 6 OR SO TSB'S ON THIS 6F35 TRANSMISSION AND MANY CUSTOMER COMPLAINTS CHRONICLED IN FORUMS. EVEN FORDS OWN FUSION FORUM HAS MORE NEGATIVE THAN POSITIVE ABOUT THIS TRANSMISSION. FORDFUSIONFORUM.COM. *TR

01/20/2011
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

I PURCHASED MY VEHICLE ON MAY 15, 2010. THE VEHICLE BEGAN TO STALL ALMOST 1 MONTH LATER AT 2100 MILES. I WAS COMING TO A STOP AT A RED LIGHT WHEN I NOTICED THAT MY VEHICLE HAD LOST ALL POWER WHEN I BEGAN TO APPLY THE BRAKE. I TOOK THE VEHICLE INTO THE DEALER AND THEY TOLD ME THAT THEY WERE NOT ABLE TO REPLICATE THE PROBLEM AND NO CODES WERE SHOWING UP WHEN DIAGNOSED. AFTER THE FIRST TIME THE VEHICLE STALLED ON ME I STARTED TO NOTICE AN ACCELERATION PROBLEM PRIOR TO THE VEHICLE STALLING AGAIN. IT FEELS LIKE THE VEHICLE IS NOT SHIFTING GEARS CORRECTLY WHEN I'M PRESSING THE GAS FOR ACCELERATION. THE VEHICLE HAS TROUBLE ACCELERATING PROPERLY AND I FEAR THAT I MAY GET REAR ENDED. WHEN THE VEHICLE STALLS IT DOES NOT GIVE ME ANY WARNING SIGNS AND JUST LOOSES POWER. I HAVE TO TURN OFF THE IGNITION AND TURN IT BACK ON. THE VEHICLE STARTS UP RIGHT AWAY LIKE IF NOTHING HAPPENED. MEANWHILE I LOOSE POWER IN THE MIDDLE OF THE FREEWAY OR ON THE STREET, FEARING THAT I WILL GET REAR ENDED. THE VEHICLE HAS STALLED ON ME NUMEROUS TIMES AND EACH TIME I TAKE IT INTO THE DEALER THEY ARE NOT ABLE TO REPLICATE THE PROBLEM. THE DEALER PLACED A FLIGHT RECORDER TO MONITOR THE VEHICLE AND THEY STILL WEREN'T ABLE TO CAPTURE ANYTHING WHEN THE VEHICLE STALLED, SO THEY SAY. I HAVE CONTACT FORD CORPORATION AND HAVE NOTIFIED THEM OF THE PROBLEM BUT THEY ARE NOT WORKING TO FIX THE PROBLEM. THEY KEEP CHANGING ME FROM DEALER TO DEALER AND THEY HAVE NOT SENT OUT A FORD TECHNICIAN AS PROMISED TO LOOK AT THE VEHICLE. THIS IS A HUGE SAFETY CONCERN THAT FORD IS NOT ADDRESSING. I HAVE PUT IN NUMEROUS CALLS TO FORD CORPORATION AND THEY HAVE NOT FIXED THE PROBLEM TO THIS DAY.

01/19/2011
Components: VISIBILITY
Incident Date: 12/06/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION. CONSUMER WRITES REGARDING A LARGE HOLE MEASURING APPROXIMATELY 15 INCHES WIDE AND 10 INCHES DEEP DUE TO THE SUNROOF COVER INSIDE THE VEHICLE OPENED UP WHILE DRIVING *TGW THE CONSUMER STATED SUNROOF GLASS AND FRAGMENTS WERE EVERYWHERE IN THE SUNROOF WELL. *JB

01/12/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

THE AREA OF THE HEATER / DASHBOARD MAKES A GURGLE OR SLOSHING NOISE AT STARTUP AND UPON ACCELERATION. THERE IS CLEARLY AIR IN THE HEATING/COOLING SYSTEM THAT COULD BE DAMAGING INTERNAL PARTS. FORD DOES NOT CURRENTLY HAVE A REPAIR FOR THIS ISSUE. *TR

01/08/2011
Components: POWER TRAIN
Incident Date: 01/08/2011
Crash: No
Fire: No
Summary

FORD FUSION 2010 - AUTOMATIC TRANSMISSION FAILURE - CAN NOT TRUST THIS CAR TO WORK PROPERLY - HARD SHIFTING - LURCHING FORWARD - TRANSMISSION TRIPPING OVER ITSELF LIKE A 13 YEAR OLD CAR AT 1 MONTH - 2 MONTHS ACCELERATION PROBLEMS - 3 MONTHS LURCHING FORWARD AND NOT MOVING WHEN PUT INTO REVERSE - 6 MONTHS OUT OF THE BLUE VIOLENT SHAKING OF THE VEHICLE AS IF A WHEEL WAS ABOUT TO FALL OFF. AT 6 MONTHS OLD THAT CAR IS BEHAVING MECHANICALLY WORSE THAN A 13 YEAR OLD CAR - THIS CAR IS UNSAFE - SERIOUSLY THINKING ABOUT DUMPING IT BACK AT THE DEALERSHIP AS IT IS A LEASE. 31,000 KM IS WHEN THE VIOLENT SHAKING AT HIGHER SPEEDS BEGAN (OUT OF THE BLUE). *LN

01/06/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

PURCHASED A NEW 2010 FORD FUSION SE I-4 IN OCTOBER, 2009. I DROVE THE VEHICLE FOR 4 MONTHS AND NOTICED A WATER-SLOSHING/WATERFALL SOUND (SIMILAR TO A DISHWASHER) COMING FROM THE DASHBOARD AREA UPON START-UP AND LOW ACCELERATION IN COLD WEATHER. TOOK THE VEHICLE TO THE SAME FORD DEALERSHIP IT WAS PURCHASED FROM TO PERFORM SERVICE. AFTER 5 VISITS AND NEARLY 1 YEAR LATER, THE ISSUE IS STILL REMAINING. FORD HAS ISSUED 2 TECHNICAL SERVICE BULLETINS ON THE ISSUE, NONE OF WHICH HAVE BEEN ABLE TO SOLVE THE ISSUE. FORD CLAIMS TO NOT KNOW WHAT IS CAUSING THE SOUND, BUT MAINTAINS THAT IT IS NOT A SAFETY OR DRIVE-ABILITY ISSUE. FORD CLAIMS THE ISSUE IS AIR BUBBLES TRAPPED IN THE HEATER CORE, BUT DURING A SERVICE VISIT, NO AIR WAS REMOVED FROM THE HEATER CORE SYSTEM AND THE PROBLEM PERSISTED. THIS IS UNACCEPTABLE FOR A BRAND NEW VEHICLE. *TR

01/05/2011
Components: POWER TRAIN
Incident Date: 01/05/2011
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

I AM EXPERIENCING CHRONIC SHIFTING PROBLEMS WITH THE 6F35 TRANSMISSION. THIS TRANSMISSION SUFFERS FROM SLIPPING GEARS, SHIFT FLARES, HARSH SHIFTING, AND FUNNY SHIFTING THAT WILL BE FOLLOWED BY AN UNCONTROLLABLE FORWARD LURCH. THE DEALERSHIP DETERMINED THAT MY VALVE BODY FAILED AT 3,744 MILES AND PROCEEDED TO REPLACE THE VALVE BODY AND SOLENOID ASSEMBLY. THEN AT 4,526 MILES I HAD THE RECALL 10B15 POWERTRAIN CONTROL MODULE REPROGRAMMING PERFORMED ON MY CAR. NEXT, AT 4,727 MILES THE DEALER INFORMED ME THAT MY CAR PASSED THE TRANSMISSION LOAD TEST. AT 9,181 MILES THE DEALERSHIP VERIFIED MY SHIFT FLARING PROBLEM. THEY REFLASHED MY PCM WITH AN UPDATED SOFTWARE PROGRAM. TRANS TECH DROVE VEHICLE AND THE TRANS CONTINUED TO FLARE. THE DEALER THEN REMOVED MY TRANSMISSION AND MOUNTED TO THE BENCH FOR OVERHAUL. THE DEALER DISCOVERED THAT MY VALVE BODY HAD 3 MELTED BOLTS, MY VALVE BODY WAS DAMAGED, AND THAT MY CLUTCHES HAD BURNED OUT. THE DEALER PROCEEDED TO INSTALL A NEW VALVE BODY, FORWARD CLUTCH, OVERDRIVE CLUTCH, PISTON, SEALS, AND GASKETS. AT 9,702 MILES MY CAR RETURNED TO THE DEALERSHIP FOR SHIFTING PROBLEMS AND POOR OVERALL TRANSMISSION OPERATION. I WAS TOLD BY THE DEALERSHIP THAT EVERYTHING WAS NORMAL AT THIS TIME. I BELIEVE THAT I WAS TOLD THIS BECAUSE THERE ARE NO MORE REPAIRS AVAILABLE AT THIS TIME. I AM SICK AND TIRED OF FORD GIVING EVERYONE THE RUN AROUND ON THESE TRANSMISSIONS. THEY NEED TO MAN UP AND LET PEOPLE KNOW WHAT IS REALLY GOING ON. MY TRANSMISSION CONTINUES TO EXPERIENCE SHIFT FLARING, VIOLENT DOWNSHIFT SLAMS, ERRATIC SHIFTING, DELAYED SHIFTING, FORWARD LURCHES, AND STRUGGLES ON TAKEOFF. WITH EVERY REPAIR ATTEMPT THE OVERALL PERFORMANCE OF THIS TRANSMISSION WORSENS EVERY TIME. IT SHIFTS AS THOUGH IT WAS DESIGNED BY A BUNCH OF AMATEUR'S. I NO LONGER FEEL SAFE DRIVING MY CAR DUE TO THE UNCONTROLLABLE FORWARD LURCHES AND EXTENDED DELAYED SHIFT WHERE THE CAR WON'T MOVE FOR A FEW SECONDS. PLEASE FIX THIS BEFORE SOMEONE GETS KILLED OR INJURED! *TR

01/04/2011
Components: POWER TRAIN
Incident Date: 06/01/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THAT THE TRANSMISSION DISENGAGED FROM THE ENGINE, CAUSING LOSS OF ALL POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE COMPUTER IN JUNE 2010; HOWEVER, THE PROBLEM OCCURRED AGAIN IN JANUARY 2011. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000. THE VIN WAS UNAVAILABLE.

12/29/2010
Components: WHEELS
Incident Date: 12/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURRED. THEY OCCURRED APPROXIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS. *TR

12/29/2010
Components: WHEELS
Incident Date: 12/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURED. THEY OCCURED APPROXIIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS.

12/29/2010
Components: WHEELS
Incident Date: 12/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

INVOLVES 3 IDENTICAL 2010 FORD FUSIONS THAT WERE PURCHASED NEW FOR OUR COMPANY FLEET, PURCHASED TOTAL OF 22 CARS IN THIS DELIVERY. ON 3 SEPARATE OCCASIONS INVOLVING 3 SEPARATE CARS OUR FLEET DRIVERS EXPERIENCED VIBRATION AND SHIMMY/SHAKE WHILE OPERATING CARS. IT WAS DETERMINED IN BOTH CASES THAT THE VEHICLES LUG NUT ON ONE VEHICLE AND 3 ON ANOTHER HAD FAILED. THESE VEHICLES WERE NEVER SERVICED OTHER THAN A OIL CHANGE AND WERE LESS THAN 3 MONTHS IN SERVICE WHEN THE INCIDENTS OCCURED. THEY OCCURED APPROXIIMATELY ONE MONTH APART AND INVOLVED 3 DIFFERENT DRIVERS. THE CARS WERE FIXED UNDER WARRANTY BY LOCAL FORD DEALERS WHO COULD NOT EXPLAIN THE REASONING OTHER THAN TO SAY SOMEONE MAY HAVE TRIED TO STEAL THEM OR OVERTORQUED THE LUG NUTS. VEHICLES WERE NOT GARAGED AT SAME ADDRESSES AND AGAIN WERE NEVER SERVICED AS THEY WERE NEW AND THE TIRES WERE STEEL WHEEL WITH HUBCAPS. THE LIKELINESS THAT 3 DIFFERENT CARS ON 3 DIFFERENT OCCASIONS HAD ATTEMPTED WHEEL THEFTS IS FAIRLY LOW. WE QUESTIONED WHY A THIEF WOULD OVERTIGHTEN LUG NUTS, AND BOTH DEALERS REPLACED PARTS UNDER WARRANTY. PARTS REPLACED INVOLVED WHEEL LUG NUTS AND STUDS. PARTS WERE RETAINED BY DEALERS.

12/28/2010
Components: STEERING
Incident Date: 12/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING IN REVERSE 2 MPH WHEN THE POWER STEERING ASSIST FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THE POWER STEERING ASSIST MODULE WAS DEFECTIVE. THE VEHICLE WAS LEFT WITH THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 52,039.

12/18/2010
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

I HAVE A 2010 FORD FUSION WITH 13K MILES ON IT, THAT HAS BEEN PROVIDING ME WITH TREMENDOUS AMOUNT OF HEARTACHE. THE VEHICLE WILL AUTOMATICALLY SLIP INTO RANDOM GEARS WHILE DRIVING, EVEN TO THE EXTENT OF SHIFTING FROM 6 GEAR ALL THE WAY DOWN TO 1ST. I WAS DRIVING DOWN I-17 IN ARIZONA DOING THE SPEED LIMIT OF 75MPH WHEN FOR THE SECOND TIME IT SLIPPED ALL THE WAY IN TO 1ST GEAR. BOTH TIMES THIS OCCURRED IT NEARLY CAUSED AN ACCIDENT BECAUSE MY SPEED DECREASED SO SUDDENLY I WAS ALMOST REAR END AT 75MPH. I AM ACTUALLY FEARFUL FOR MY WIFE, WHO PRIMARILY DRIVES IT, AND MY SON SAFELY. I HAVE BROUGHT THE VEHICLE IN BEFORE AND THEY CAN'T FIND ANYTHING WRONG WITH IT, BUT YET THERE ARE NUMEROUS CUSTOMERS WITH THE SAME COMPLAINT. A SIMPLE ONLINE SEARCH WILL REVEAL THAT. FORD IS AWARE OF THIS PROBLEM, BUT INDIVIDUAL DEALERS ARE ONLY TREATING THE SYMPTOMS AND NOT ACTUALLY FIXING THE PROBLEM. THIS HAS TO BE CORRECTED BEFORE SOMEONE DIES. *TR

12/17/2010
Components: POWER TRAIN
Incident Date: 12/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TRANSMISSION SLIPS BETWEEN 2ND AND 3RD GEAR EVERY DAY WHEN THE ENGINE IS COLD. THREE TIMES HAS CAUSED VIOLENT SHAKING OF THE VEHICLE. I WAS CLOSE TO BEING T BONED DUE TO THE SLIPPAGE ONCE AS THE CAR WOULDN'T CONTINUE ON THE PROPER ACCELERATION PATH. *TR

12/14/2010
Components: SEATS
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I HAVE A 2010 FORD FUSION SEL AND THE HEADREST IS TOO FAR FORWARD AS NOT TO BE COMFORTABLE. I HAVE BACK AND NECK PROBLEMS AS IT IS AND THIS ONLY MAKES IT WORSE! I HAVE TO PUT THE SEAT BACK BACK SO FAR TO NOT HAVE MY HEAD CRUNCHED FORWARD. *TR

12/14/2010
Components: VISIBILITY
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA2AR******
Summary

I HAVE A 2010 FORD FUSION SEL AND RIGHT AFTER I FIRST GOT IT I HAD A CRACK IN WINDSHIELD AND THOUGHT A ROCK MUST HAVE HIT IT. I GOT IT REPAIRED (AFTER MANY PROBLEMS WITH THE REPAIRS) AND NOT LONG AFTER I GOT A STAR BURST. WILL HAVE TO HAVE IT FIXED NOW TOO! I HAVE HAD MANY CARS THROUGHOUT THE YEARS AND HAVE NEVER HAD TO REPLACE THE WINDSHIELD, THIS ONE NOW TWICE AND ONLY 10,000 MILES ON IT???? *TR

12/13/2010
Components: POWER TRAIN
Incident Date: 10/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

ON OCT 24, 2010 WHILE DRIVING APPROXIMATELY 75-80 MPH (LEFT LANE) OF A MAJOR FREEWAY, TACHOMETER REVVED TO 4,000 RPM AND STUCK THERE. VEHICLE RPM'S WOULD NOT GO UP OR DOWN AND TRANSMISSION APPEARED TO BE SLIPPING IN 6TH GEAR. THIS INCIDENT OCCURRED AT 27,522 MILES. MANAGED TO GET CAR TO SIDE OF ROAD, WHERE RPM'S RETURNED TO NORMAL FOR IDLING CONDITION. AT THIS POINT, THE LITTLE "WRENCH" LIGHT APPEARED ON THE DASH. THE CAR WAS SHUT OFF AND RESTARTED IN AN ATTEMPT TO RESET THE CODE. ALL APPEARED WELL, AND I PROCEEDED TO RE-ENTER THE FREEWAY. AT APPROXIMATELY 27,533 MILES (11 MILES LATER), THE VEHICLE EXPERIENCED THE SAME THING. PLEASE NOTE THAT ON JUNE 14, 2010 THE VEHICLE WAS TAKEN TO DEALERSHIP AND THE "CUSTOMER SATISFACTION PROGRAM (PROGRAM NUMBER 10B15) WAS PERFORMED ON VEHICLE (MILEAGE: 19,936 MILES). AS IT APPEARS THAT SOMETHING IS MAJOR WRONG WITH THIS TRANSMISSION, THE VEHICLE WAS ONCE AGAIN TAKEN TO THE DEALERSHIP (OCT. 29, 2010: MILEAGE: 27,760 MILES) TO HAVE THIS ISSUE RE-EVALUATED. AT THIS TIME, THE DEALERSHIP PERFORMED TSB 10-21-9. THERE WAS A NOTICEABLE DIFFERENCE IN THE SHIFT QUALITY OF THE VEHICLE. THIS SAME PROBLEM OCCURRED AGAIN ON DEC. 1, 2010 (MILEAGE: 30,138 MILES) WHILE DRIVING 70 MPH; THE TRANSMISSION APPEARED TO SLIP AND RPM'S REVVED UP TO 4,000 RPM. THE VEHICLE HAS NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THIS TIME AS PROBLEM IS NOT REPRODUCIBLE AND IS UNPREDICTABLE. THIS IS A POTENTIAL SAFETY HAZARD AS TRANSMISSION COULD FAIL AT ANY TIME WHILE TRAVELING ON THE FREEWAY. *TR

12/13/2010
Components: AIR BAGS
Incident Date: 11/01/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE DEALER MADE TWO ATTEMPTS TO DIAGNOSE THE FAILURE. THE AIR BAG SENSOR WAS REPLACED; HOWEVER, THE WARNING LIGHT CONTINUED TO ILLUMINATE. THE VEHICLE WAS BEING REPAIRED BY AN AUTHORIZED DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 6,000. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS UNAVAILABLE.

12/07/2010
Components: POWER TRAIN
Incident Date: 12/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I HAVE A 2010 FOR FUSION THAT WAS PART OF THE TRANSMISSION RECALL ,WHICH HAS BEEN TAKEN CARE OF. I HAVE BEEN EXPERIENCING SLOW DELAYS OF ACCELERATION AFTER PRESSING THE GAS PEDAL. TWICE I HAVE EXPERIENCED WHERE MY CAR WON'T SHIFT OUT OF GEAR. THE LAST TIME I WAS ON THE HIGHWAY AND THE RPM WAS STUCK AT 4 WITH A SPEED OF 60. THE CAR FINALLY SWITCHED GEARS, BUT THE CAR THEN RACED FORWARD. LUCKILY NO ONE WAS IN FRONT OF ME. I FEEL THAT THIS IS A MAJOR SAFETY RISK FOR THE OWNERS OF THESE CARS. I HAVE AN APPT SCHEDULED ON 12/13 WITH THE DEALER. *TR

12/07/2010
Components: POWER TRAIN
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN SHE NOTICED THAT THE VEHICLE WAS JUMPING GEARS ABNORMALLY. THE VEHICLE WAS ALSO EXHIBITING AN UNUSUAL INCREASE IN ENGINE RPMS AND LOUD ROARING NOISE. THE CONTACT STATED THAT THE FAILURE WOULD OCCUR WHETHER SITTING IDLE, IN PARK OR IN DRIVE. THE VEHICLE WAS INSPECTED BY THE DEALER WHO INFORMED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

12/04/2010
Components: POWER TRAIN
Incident Date: 10/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

PURCHASED A NEW 2010 FORD FUSION SE, 4 CYL WITH 6 SPEED AUTO TRANS. TRANSMISSION STARTED SLIPPING WITHIN 2 MONTHS OF PURCHASE. THE CAR HAS BEEN TAKEN BACK TO DEALER 3 TIMES. 10/12/10 AT DEALER-THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. 2ND TIME 10/25/10 DROPPED CAR OFF AT DEALER. SAME PROBLEM, TRANSMISSION SLIPPING BETWEEN 2ND AND 3RD GEAR-SAFETY ISSUE WITH PULLING OUT ON BUSY STREETS. DEALER PERFORMED "REINSTALL VALVE BODY CODES AND CLEAR TCM. LEARN ROAD TEST PERFORMED." THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. END OF NOVEMBER WIFE AND KIDS IN CAR AND SLIPPED BETWEEN 2ND AND 3RD GEAR ON WHILE ON BUSY ROAD-HUGE SAFETY CONCERN DUE TO ALMOST REAR-ENDED. TOOK CAR BACK TO DEALER ON 11/29/10 WITH THE SAME PROBLEM. DEALER KEPT FOR SEVERAL DAYS BUT "COULD NOT DUPLICATE THE PROBLEM." I HAVE CONTACTED FORD MOTOR COMPANY SEVERAL TIMES AND SPOKE WITH CUSTOMER SERVICE. THEY HAVE DOCUMENTED THESE COMPLAINTS ALSO. THIS IS A MAJOR SAFETY ISSUE AS THIS PROBLEM CAN HAPPEN AT ANY TIME. I DOES NOT HAPPEN EVERYDAY, BUT THE LAST TIME WAS ON A BUSY ROAD AND COULD HAVE BEEN INVOLVED IN AN ACCIDENT DUE TO MECHANICAL FAILURE. *TR

11/19/2010
Components: SEATS
Incident Date: 11/15/2010
Crash: No
Fire: No
Summary

2011 FORD FUSION HEADREST IS SO FAR FORWARD THAT IT FORCES MY WIFE'S HEAD FORWARD, CAUSING SEVERE NECK PAIN. AS A RESULT SHE REMOVED THE HEADREST. THIS IS UNSAFE SITUATION BUT NECESSARY FOR HER TO BE ABLE TO DRIVE THE CARD. *TR

11/18/2010
Components: POWER TRAIN
Incident Date: 02/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION BEGAN TO EXHIBIT ERRATIC AND VIOLENT SHIFTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE TRANSMISSION WAS REPLACED FOR THE THIRD TIME. THE FAILURE MILEAGE WAS 9,700.

11/07/2010
Components: WHEELS
Incident Date: 11/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

I WENT TO MOVE MY 2010 FORD FUSION IN MY DRIVEWAY AND NOTICED THAT ONE OF MY DRIVER SIDE REAR TIRE LUG NUTS WAS MISSING. LOOKING CLOSER THE WHOLE STUD HAD SHEARED OFF. THE CAR ONLY HAS 9788 MILES AND AN IDENTICAL PROBLEM ON ANOTHER 2010 FORD FUSION WITH 10500 MILES HAD THREE STUDS SHEARED ON THE REAR PASSENGER SIDE WHEEL. *TR

11/01/2010
Components: STEERING
Incident Date: 10/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I HAVE A BRAND NEW 2010 FORD FUSION THAT HAS APPROXIMATELY 3000 MILES ON IT. I HAD A BAD EXPERIENCE WHERE THE POWER STEERING SUDDENLY STOPPED WORKING WHILE PULLING MY CAR OUT OF A PARKING GARAGE. THE VEHICLE CONSOLE DISPLAY SHOWED A 'POWER STEERING ASSIST FAILURE' MESSAGE. I PULLED MY CAR OVER TO THE SIDE WITH CONSIDERABLE EFFORT AND SHUT THE IGNITION OFF. AFTER A FEW MINUTES WAIT, I RESTARTED THE CAR AND EVERYTHING WAS NORMAL. WITHIN A FEW MINUTES, A LESS THAN A MILE TRAVELED, THE SAME FAILURE OCCURRED AND THE SAME MESSAGE WAS DISPLAYED WHILE IN A ROUND-ABOUT. I AGAIN PULLED MY CAR OVER AND SHUT IT OFF. IT AGAIN RESTARTED AND STEERED FINE AND I DROVE IMMEDIATELY TO MY DEALERSHIP. THE DEALERSHIP READ THE CODE, CLEARED IT AND INFORMED ME THAT THEY COULD NOT GET THE VEHICLE TO REPRODUCE THE PROBLEM. THIS IS A VERY SCARY ISSUE AND NO COMPONENTS WERE REPLACED. I AM A PRIOR OWNER OF A CHEVROLET COBALT AND I AM FAMILIAR WITH THEIR RECALL FOR THE ELECTRIC ASSIST. MY COBALT DID NOT FAIL, BUT THEY REPLACED THE ASSIST MOTOR UNDER RECALL. I DID NOT REALIZE THAT THE FORD FUSION NOW HAS ELECTRIC ASSIST. ARE OTHER FUSION OWNERS HAVING INTERMITTENT FAILURES WITH THEIR STEERING? *TR

10/30/2010
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/29/2010
Crash: No
Fire: No
Summary

NO CRASHES OR INJURIES YET! I DRIVE A 2006 FORD FUSION>>> WELL DRIVING DOWN THE HIGHWAY WHILE ON CRUISE CONTROL THE CRUISE CONTROL TOTALLY STOPS AND IT THE SPEED WHEN FROM 70 DOWN TO I DON'T KNOW WHAT RIGHT AWAY.. THE REASON I DON'T KNOW IS BECAUSE THE ODOMETER ERROR CAME UP CAUSING THE SPEEDOMETER TO STOP WORKING. AND TO ADD TO THE CONFUSION... THE STARTER STOPPED WORKING... ALL THIS HAPPENED ON THE DAY MY DAD DIED LEAVING ME WITHOUT A CAR TO SEE MY FAMILY WHICH LIVE 200 MILES AWAY... *TR

10/30/2010
Components: POWER TRAIN
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA8AR******
Summary

WITHIN TWO WEEKS OF THE APRIL, 2010 PURCHASE DATE, WE NOTICED TRANSMISSION PROBLEMS IN OUR 2010 FORD FUSION (6F35 TRANSMISSION) ON A COLD START, NAMELY ROUGH SHIFTING, TRANSMISSION SLIPPING, ENGINE REVVING EXCESSIVELY BUT THE CAR NOT ACCELERATING, AND THE VEHICLE LURCHING FORWARD BEFORE SLAMMING INTO GEAR. NORMALLY, AFTER THE ENGINE WARMS, THE TRANSMISSION SMOOTHES OUT AND WE DO NOT EXPERIENCE FURTHER PROBLEMS THAT DAY. HOWEVER, ONE EPISODE, WHICH RECENTLY OCCURRED AFTER WE HAD DRIVEN THE CAR CONTINUOUSLY FOR 180 MILES, LEADS US TO BELIEVE THAT WE SIMPLY CANNOT TRUST THE VEHICLE TO TRANSPORT US SAFELY. WHEN WE TOOK OFF IN HEAVY TRAFFIC AFTER STOPPING FOR A RED LIGHT, THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. AFTER SEVERAL SECONDS, THE CAR SLAMMED INTO GEAR. WE WERE LUCKY TO AVOID BEING HIT FROM THE REAR. THE VEHICLE HAS BEEN IN FOR MULTIPLE TRANSMISSION REPAIR ATTEMPTS--INCLUDING PCM REPROGRAMMING, REPLACEMENT OF VALVE BODY, AND REBUILDING THE TRANSMISSION. ON THE LAST REPAIR ATTEMPT, FORD BROUGHT IN A FIELD SERVICE ENGINEER WHO AGAIN "CAPTURED" THE PROBLEM. YET THE FLARING CONTINUES. WE CAN REPLICATE IT EVERY DAY BY DRIVING THE VEHICLE COLD AND ACCELERATING NORMALLY FROM 0 TO 55 MPH ON THE FIRST SHIFTING SEQUENCE. WE ARE CONVINCED THAT A MAJOR DESIGN FLAW EXISTS IN THE TRANSMISSION OF THE 2010 FORD FUSION. FORD NEEDS TO ADDRESS THIS SERIOUS SAFETY ISSUE IMMEDIATELY! *TR

10/29/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/18/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHEN SHE MOVED TOWARD A STOP SIGN AND ATTEMPTED TO STOP, THE VEHICLE SUDDENLY ACCELERATED FORWARD. SHE ATTEMPTED TO BRAKE BUT THE VEHICLE WOULD NOT SLOW DOWN. SHE ALSO NOTICED THAT THE RPMS WERE INCREASING RAPIDLY AND THE VEHICLE VIBRATED. AT THE NEXT STOP, THE FAILURE OCCURRED AGAIN. AFTER THAT STOP SIGN, THE VEHICLE SEEMED TO FUNCTION CORRECTLY. THE FAILURE OCCURRED ANOTHER TIME SO THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT SOMEONE WOULD GET BACK WITH HER. THE CURRENT MILEAGE WAS APPROXIMATELY 1,800. THE FAILURE MILEAGE WAS 75. UPDATED 3/21/11 *CN THE CONSUMER STATED AS SHE APPROACHED A STOP SIGN, THE ENGINE STARTED MAKING A LOUD NOISE AND VIBRATING. THE CONSUMER PUT THE VEHICLE IN NEUTRAL AND PUT BOTH OF HER FEET ON THE BRAKE, BUT THE VEHICLE KEPT PULLING AROUND THE CORNER AS SHE WAS TRYING TO MAKE A RIGHT. SHE TRIED TO TURN THE VEHICLE OFF, BUT THE VEHICLE ACCELERATED OUT OF CONTROL, HIT A FENCE, SPUN AROUND AND HEADED TOWARD A TREE, DRAGGING FENCE AND POLES. THE VEHICLE FINALLY CUT OFF. UPDATED 08/05/11 UPDATED 11/22/11 *CN

10/27/2010
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

STOPPED AT A TRAFFIC LIGHT, WAITING TO MAKE LEFT TURN. UPON ACCELERATING CAR LURCHED FORWARD LIKE IT WAS GOING TO COME OFF IT'S CHASIS AND THEN LOST ALL ACCELERATION. CAR ROLLED TO STOP AND NEEDED TOWING DEALERSHIP HAD CAR FOR 25 DAYS. CLAIMS TO HAVE REPLACED A THROTTLE MODULE WHICH CORRECTED THE ISSUE. FORD CLAIMED ALL DEFECTIVE PARTS AND INDICATED THEY HAD NO RESPONSIBILITY TO INFORM ME OF THE DEFECT WHICH CAUSED THE INCIDENT. *TR

10/26/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/26/2010
Crash: No
Fire: No
Summary

WE HAVE A 2010 FORD FUSION S. WE BOUGHT IT IN MAY AND IT HAVE A STARTING UP PROBLEM. WHEN YOU TRY TO START IT (AFTER HOLDING THE KEY IN THE ON POSITION FOR LIKE 3 SECONDS...AS IT SHOULD BE) , IT DOESN'T START AND THEN AFTER LETTING THE KEY "GO", THE CAR KEEPS TRYING TO START HIMSELF UP. THIS MAKES A WEIRD NOISE OFFCOURSE....AND THEN YOU HAVE TO QUICKLY TURN DOWN THE KEY TO THE OFF POSITION FOR IT TO STOP TRYING . THIS MORNING WAS THE FIFTH TIME ALREADY THIS HAPPENED. THE LAST TIME I HAD TO TRY 3 TIMES BEFORE FINALLY GETTING THE CAR TO START UP. THIS CAR WILL BE GOING TO THE SERVICE/REPAIR DEP. SOON AT THE DEALER. I CAN'T BELIEVE THESE PROBLEMS OCCURS ALREADY , AND THE CAR IS ONLY 5 MONTHS OLD ! *TR

10/12/2010
Components: SUSPENSION,WHEELS
Incident Date: 05/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA7AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING 35 MPH, THE CONTACT HEARD A BANGING NOISE FROM OUTSIDE THE VEHICLE; SUDDENLY THE FRONT DRIVERS SIDE TIRE LOCKED UP, CAUSING A LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 17,000. UPDATED 01/04/11*LJ UPDATED 01/07/11

09/28/2010
Components: POWER TRAIN
Incident Date: 09/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

MY 2010 FORD FUSION SEL IS IN THE SHOP FOR THE 4TH TIME DUE TO TRANSMISSION ISSUES. THE FIRST TIME WAS BASED ON MY OBSERVATION THAT SOMETHING WAS WRONG WITH THE REVERSE GEAR. THE DEALER COULD FIND NOTHING. THEN SEVERAL WEEKS LATER WE RECEIVED A SERVICE BULLETIN THAT SOMETHING NEEDED TO BE REPROGRAMMED TO FIX A REVERSE ISSUE--SURPRISE! 2ND VISIT TO SERVICE. SINCE THEN, THE TRANSMISSION HAS HAD HARD SHIFTS FROM 2ND TO 3RD (AROUND 25 MPH) AND SOMETIMES IT FEELS LIKE THE GEARS ARE SLIPPING. WAS IN SHOP FOR THE 3RD TIME FOR 5 DAYS BUT "THEY COULD NOT RE-CREATE THE PROBLEM", CAR RETURNED AND THE SAME PROBLEM HAS CONTINUED. TODAY, THE CAR STOPPED ACCELERATING WHILE ON THE ROAD, STARTED TO IDLE ROUGHLY AND "SHUDDER" AND THEN THE WRENCH LIGHT CAME ON. DEALER CLAIMS IT IS A DEFECTIVE THROTTLE BODY. *TR

09/27/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA7AR******
Summary

2010 FORD FUSION SEL 4 CYL AT . VEHICLE "DOWNSHIFTS" UNEXPECTEDLY WHILE DRIVING HIGHWAY SPEEDS. *TR

09/17/2010
Components: POWER TRAIN
Incident Date: 09/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA5AR******
Summary

2010 FORD FUSION REFERENCE ODI # 10351655 SINCE THE FIRST REGISTERED COMPLAINT OF ROUGH AND ERRATIC SHIFTING (ODI 10351655) MY TRANSMISSION HAS COMPLETELY FAILED. THE FORD SERVICE MANAGER WHERE WE ARE WAITING REPAIR SAID HE HAD NOT SEEN ONE IN SUCH A PHYSICAL STATE, ANYTHING THAT COULD HAVE MELTED WAS MELTED. FORD HAS A PROBLEM WITH THIS TRANMISSION AS IT IS RECOMMENDED FOR RECREATIONAL TOWING. THE UNIT HAD BEEN ADJUSTED AND "FIXED" TWICE BEFORE ACCORDING TO FORD SPECIFICATIONS AND THE INFORMATION IN BULLITEN (FORD TSB 09-20-13) WAS FOLLOWED. WHILE TRAVELING AT A SPEED OF APPROXIMATELY 62 MPH THE TRANSMISSION MALFUNCTIONED AND BECAME TOTALLY DISABLED. IF WE WEREN'T TOWING THIS VEHICLE SECURELY BEHIND A MOTORHOME BUT RATHER DRIVING AT THAT RATE AND THE CARS TRANSMISSION SELF-DESTRUCTS WHAT POSSIBLE DAMAGE TO LIFE AND PROPERTY MIGHT HAVE OCCURRED???? THIS FAULTY TRANSMISSION IS NOT THE ONLY ISOLATED INCIDENT! OTHER DEALERS HAVE BEEN WAITING FOR WEEKS FOR REPLACEMENT PARTS TO REBUILD TRANSMISSIONS AS A REMEDY TO THE PROBLEM. I'VE BEEN ASSURED THAT I WILL BE RECEIVING ANOTHER TRANSMISSION (POSSIBLY A REMANUFACTURED UNIT) THAT HAS RECEIVED MODIFICATIONS FOR FLAT/ RECREATIONAL TOWING. I WOULD HOPE YOUR AGENCY INVESTIGATES THIS SITUATION THOROUGHLY BEFORE ANYONE IS SERIOUSLY INJURED OR KILLED AS A RESULT OF A MALFUNCTIONING TRANSMISSION IN THE FORD FUSION AND 2009-2010 ESCAPE ALONG WITH THE MERCURY 2010 MILAN AND 2009-2010 MARINER. I WAS ALSO LEAD TO BELIEVE THAT FORD HAD DISTRIBUTED INFORMATION THROUGH THEIR FMC DEALER NETWORK CONCERNING THE REMANUFACTURED TRANSMISSION UNITS THAT HAD BEEN MODIFIED FOR FLAT TOWING. IF THIS INFORMATION IS NOT RELEASED PUBLICALLY ANYONE IS AT RISK, WHETHER DRIVING THE VEHICLE OR TRAVELING ON THE ROADWAYS ALONG WITH VEHICLES THAT HAVE THE DEFECTIVE TRANSMISSIONS. PLEASE CONTACT ME AT [XXX] REGARDING THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/16/2010
Components: SEATS
Incident Date: 09/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE TRAVELING AT ANY SPEED THE CONTACT NOTICED THAT THE HEAD REST WAS CAUSING HEADACHES AND BACK PAINS DUE TO THE FORWARD LEANING POSITION OF THE HEAD REST. THE CURRENT AND FAILURE MILEAGES WERE 400. UPDATED 12/23/10*LJ UPDATED 01/04/11

09/16/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/07/2010
Crash: No
Fire: No
Summary

PURCHASED THE FORD FUSION SE 2010 ON 8/4/10 DROVE IT 100 MILES AND ON 8/7/10 IT WAS DEAD IN MY DRIVE WAY. CALLED ROAD SERVICE AND IT WAS JUMPED AND TOWED TO DEALERSHIP. THERE TWO DAYS WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE OTHER THAN THE BATTERY WAS NO GOOD - THEY REPLACED THE BATTERY. DROVE IT APPROXIMATELY 900 MILES AND ON 9/5/10 IT WAS DEAD IN THE DRIVEWAY AGAIN. ROADSERVICE CAME JUMPED THE CAR AND I DROVE IT INTO THE DEALERSHIP THEY REPLACED THE BATTERY AND ASKED ME TO BRING THE CAR INTO SERVICE AFTER THE WEEKEND. ON 9/7/10 AT 8AM I DROPPED THE CAR AT THE DEALERSHIP AS PER THEIR REQUEST. I RECEIVED A CALL ON 9/14/10 FROM THE SERVICE DEPARTMENT TO TELL ME THAT THEY CAN'T RESOLVE THE MATTER AND THAT AN ENGINEER IS COMING OUT FROM FORD CORP TO LOOK AT THE CAR. NOT SURE WHAT TO THINK AT THIS POINT MAYBE I SHOULD ASK FOR MY MONEY BACK OR ANOTHER CAR? ALSO, I HAVE NOTICED THE DRIVERS HEADREST IS REALLY NOT AT ALL COMFORTABLE BUT THAT IS REALLY THE LEAST OF MY TROUBLES WITH MY NEW CAR. *TR

09/14/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/10/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED AS HIS WIFE TURNED SLOWLY INTO A PARKING SPACE, THE VEHICLE SUDDENLY ACCELERATED. JUMPED ONTO THE SIDEWALK AND HIT A METAL RAILING WHICH IN TURN BROKE THE STORE FRONT WINDOW. THERE WERE NO INJURIES. THE FOLLOWING DAY WHILE SITTING AT A COMPLETE STOP, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL AND THE VEHICLE ABNORMALLY ACCELERATED AGAIN. THE CONTACT WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY DEPRESSING THE BRAKES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HIM TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSIS AND POSSIBLE REPAIRS. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,310 AND THE CURRENT MILEAGE WAS 1,364. UPDATED 01/06/11. *LJ UPDATED 04/12/11

09/14/2010
Components: POWER TRAIN
Incident Date: 08/01/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION. HARD SHIFT WITH SECOND GEAR, TAKEN TO DEALERSHIP AND RECALL WORK DONE. THEY REPROGRAMMED THE TRANSMISSION TWICE. THE CAR REMAINED WITH HARD SHIFT IN SECOND GEAR AND HIGH PITCH SOUND UNDER THE HOOD, HEARD IN THE VEHICLE ANY TIME OVER 100 RPMS. THEY REPLACED THE TRANSMISSION. I HAD THE CAR BACK 2 DAYS AND THE CAR DID NOT ENGAGE IN SECOND GEAR THIS MORNING FOR 2 SEC. LOUD SOUND FROM UNDER THE HOOD. THIS IS THE THIRD TIME BACK TO THE SHOP IN LESS THAN A MONTH FOR THE TRANSMISSION. *TR

09/07/2010
Components: POWER TRAIN
Incident Date: 02/15/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION SE, TRANSMISSION PROBLEMS JERKING SLIPPING THIS IS THE SECOND TIME I HAVE HAD THE CAR IN THE SHOP. FIRST TIME THEY PUT A NEW PART ON WHO KNOWS WHAT IS GOING ON NOW. I BOUGHT A NEW CAR NOT A CAR WITH REBUILT ITEMS. THIS IS RIDICULOUS AND UNFAIR. FORD DID WELL THIS YEAR OFF THE HARD EARNED MONEY OF AMERICANS AND THEY SHOULD BE ASHAMED FOR THE UNPROFESSIONAL AND DOWN RIGHT NASTY WAY THEY HAVE TREATED THIS PROBLEM. AND FROM WHAT I HAVE READ IT HAS BEEN AN ON GOING PROBLEM FOR A FEW YEAR. *TR

09/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 3 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 30 MPH. WHILE TRYING TO STOP THE VEHICLE THE VEHICLE IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO PARK IN ORDER TO STOP THE VEHICLE. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT DID NOT FILE A POLICE REPORT. THE CONTACT CALLED THE MANUFACTURER AND THEY DID NOT PROVIDE ANY ASSISTANCE. THE CONTACT NOTICED NUMEROUS COMPLAINTS REGARDING THE SUDDEN ACCELERATION PROBLEM WITH THIS YEAR MAKE AND MODEL AND REFUSED TO DRIVE THE VEHICLE IN FEAR OF CAUSING A CRASH. THE FAILURE MILEAGE WAS UNKNOWN.

09/06/2010
Components: POWER TRAIN
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA1AR******
Summary

I PURCHASED A FORD FUSION IN MARCH 2010. ABOUT 2 MONTHS AFTER I RECEIVED A RECALL NOTICE STATING THE TRANSMISSION NEEDED SOME TYPE OF NEW VALVE AND IF IT DID NOT GET IT THE CLUTCH ON MY CAR COULD WEAR OUT. I IMMEDIATELY BROUGHT MY CAR IN AND HAD THE RECALL WORK DONE. SOON AFTER I STARTING FEELING THE TRANSMISSION "SLIP" BETWEEN GEARS. THIS ISSUE ALMOST CAUSED AN ACCIDENT ON THE HIGHWAY. I BROUGHT MY CAR BACK TO THE DEALER AFTER HAVING THE TRANSMISSION LIGHT TURN ON WHILE DRIVING TO WORK AND EXPERIENCING SLIPPAGE BETWEEN GEARS AGAIN. I WAS TOLD THEY WOULD CHECK IT OUT AND TRY TO DUPLICATE THE ISSUE. THEY HAD THE CAR FOR 8 DAYS AND SAID THEY COULD NOT FIND ANYTHING WRONG. RESEARCH ON TRANSMISSION PROBLEMS WITH FORD FUSIONS PROVED THIS IS A WIDE SPREAD ISSUE. AFTER HAVING MY CAR FOR 2 DAYS THE TRANSMISSION SLIPPED AGAIN. I WOULD APPRECIATE ANY HELP I CAN GET! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/03/2010
Components: POWER TRAIN
Incident Date: 05/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA0AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT FREEWAY SPEEDS THE VEHICLE WOULD SHIFT OUT OF GEAR, MAKING THE VEHICLE COAST AS IF IT WERE IN NEUTRAL THEN IT WOULD LOCK INTO THIRD GEAR MAKING THE RPM'S INCREASE AND THE VEHICLE ACCELERATE. THE FAILURE OCCURRED FOUR TIMES. THE DEALER STATED THAT THE SERVICE MANAGER TEST DROVE THE VEHICLE; HOWEVER, THERE WERE NO CODES AND THE SERVICE MANAGER DETERMINED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAPPENED AGAIN AND THE CONTACT STATED THE DEALER DETERMINED THAT IT WAS A MAIN COMPUTER FAILURE, WHICH WAS REPAIRED. (PCM REPROGRAM) ON SEPTEMBER 1, 2010, THE FAILURE HAPPENED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHILE IT WAS LOCKED INTO THIRD GEAR. THE MECHANIC FOUND AN ABS CODE AND A COOLANT REFRIGERATOR CODE. HE DROVE THE VEHICLE 20 MILES AND AGAIN STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE THAT WOULD CAUSE THE FAILURE. THE FAILURE HAPPENED AGAIN THE SAME DAY. THE WRENCH LIGHT WAS ILLUMINATED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS AT THE DEALERSHIP WAITING FOR REPAIRS. THE CONTACT STATED THAT THIS WAS A SEVERE SAFETY ISSUE BECAUSE OF THE WAY THE VEHICLE LOST AND GAINED POWER IN HEAVY TRAFFIC. HE DOES NOT BELIEVE THAT THE VEHICLE IS SAFE TO DRIVE. THE CONTACT WANTED FORD TO BUY THE VEHICLE BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 20, 056. THE CURRENT MILEAGE WAS 24,100. UPDATED 12/23/10*LJ UPDATED 01/04/11

08/30/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION SEL. THE CONTACT STATED THAT WHEN ATTEMPTING TO APPLY THE BRAKES TO PARK, THE VEHICLE SURGED FORWARD OVER TWO CURBS, HIT A FENCE, AND CONTINUED TO ACCELERATE THROUGH A FIELD. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 600. UPDATED 12/7/10 *CN

08/26/2010
Components: POWER TRAIN
Incident Date: 08/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

MY CAR WENT TO A FORD DEALERSHIP BACK IN APRIL OF 2010 TO HAVE RECALL 10B15 (POWERTRAIN CONTROL MODULE REPROGRAMMING) PERFORMED. EVER SINCE THE RECALL HAS BEEN PERFORMED THE CAR IS EXPERIENCING A PROBLEM WITH A PAUSE IN ACCELERATION AROUND 25 MPH. WHENEVER I AM DRIVING AT OR JUST AROUND 25 MPH IN CITY DRIVING CONDITIONS THE CAR WILL EXPERIENCE A LONG DELAY BETWEEN THE TIME I PUSH THE GAS PEDAL AND THE TIME IT ACTUALLY TAKES THE CAR TO MOVE FORWARD. THERE HAVE BEEN SEVERAL OCCURRENCES WHERE I HAVE ALMOST BEEN REAR ENDED DUE TO MY CAR NOT MOVING FORWARD IMMEDIATELY LIKE IT IS SUPPOSE TO DURING NORMAL GAS PEDAL OPERATION. MY CAR WAS TAKEN BACK TO THE SAME DEALERSHIP REGARDING THIS PROBLEM AND AFTER TEST DRIVING THEY SAID THE CAR WAS WORKING PROPERLY AT THIS TIME. I WISH A RECALL WOULD BE FORCED UPON FORD TO REMEDY THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED! *TR

08/25/2010
Components: POWER TRAIN
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: CARATDEA0LE******
Summary

INCIDENT: 2010 FORD FUSION, 4 CYL, 6 SPD AUTO. VEHICLE EXPERIENCING HARSH SHIFTING AT LOW SPEEDS OR INITIALLY SHIFTING INTO GEAR. VIOLENT SHIFTING WHEN ACCELERATING TO ENTER A HIGHWAY. HIGH RPMS WHEN RESUMING THE 60 MPH SET CRUISE CONTROL SPEED FROM 35 MPH, THE TRANSMISSION CANNOT SEEM TO FINALLY SHIFT INTO 6 SPD. THE VEHICLE COMPUTER HAS BEEN RESET BY FORD SERVICE AND THE PROBLEM HAS GOTTEN WORSE. THE CAR IS AGAIN BEING LOOKED AT BY FORD. SERVICE MANAGER COMMENTED THAT THE COMPUTER REMEDY MIGHT NOT WORK IF NOT DONE PRIOR TO 7000 MILES. WHY THEN HAS FORD WAITED TO INFORM OWNERS ABOUT THEIR KNOWN TRANSMISSION PROBLEM? FORD NEEDS TO TAKE RESPONSIBILITY AND WORK WITH THE TRANSMISSION SUPPLIER TO REMEDY AND REPLACE THE DEFECTIVE TRANSMISSIONS. TRANSMISSION BREAKDOWNS WILL BECOME MOVE PREVALENT AS MORE OF THESE HIGHLY TOUTED VEHICLES ARE SOLD AND DRIVEN IF FORD DOESN'T OWN UP TO THE PROBLEM. PLEASE INTERCEDE ON BEHALF OF CONSUMERS THAT OWN THESE VEHICLES AND HAVE HAD NO LUCK WITH FORD FIXING THE PROBLEMATIC TRANSMISSION. I PRESENTLY HAVE 13000+ MILES ON THE CAR AND PURCHASED IT TO PROVIDE SAFE TRANSPORTATION AND FORD ASSURED ME IT COULD BE RECREATIONAL TOWED WITH NO PROBLEMS AS LONG AS THE MANUAL INSTRUCTIONS WERE FOLLOWED. UPDATED 09/23/10 *BF THE CONSUMER STATED SINCE FILING THE COMPLAINT, THE TRANSMISSION IN HIS VEHICLE WAS TOTALLY DESTROYED. THE DAMAGE OCCURRED WHILE THE VEHICLE WAS BEING TOWED. UPDATED IVOQ 09/24/10 *TR

08/17/2010
Components: POWER TRAIN
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

2010 FORD FUSION 4 CYLINDER, 6 SPEED AUTOMATIC TRANSMISSION. PROBLEM: AUTOMATIC TRANSMISSION. ENGINE SPEEDS-UP, BETWEEN UP-SHIFTS 3-4 AND 4-5. PROBLEM STARTED WITHIN 1ST WEEK OF OWNERSHIP. VEHICLE HAS BEEN IN FOR TRANSMISSION RELATED PROBLEMS 2-TIMES, WAITING TO SCHEDULE 3RD. ALL 3000 MILES OR LESS. *TR

08/17/2010
Components: VISIBILITY
Incident Date: 08/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC2AR******
Summary

CRACKED WINDSHIELD. *TR

08/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I WAS TRAVELING FROM CA TO NV IN MY 2010 FORD FUSION HYBRID. I DROVE TO MINDEN, NV TO GO TO A STORE AND AFTER LEAVING THE STORE I NOTICED THAT ALL OF MY BRAKING LIGHTS WERE ON THE DASHBOARD. I PULLED OVER INTO A PARKING LOT AND PROCEEDED TO TURN THE CAR ON AND OFF TO SEE IF IT WOULD RESET SOMETHING, IT DID NOT. I CONTACTED A DEALERSHIP IN CARSON CITY AND TOLD THEM THAT I WAS HAVING THE PROBLEM, THEY SAID THAT THEY COULD NOT HELP ME, I REITERATED THE PROBLEM AND SAID THAT I WAS FROM OUT OF TOWN AND THAT I NEEDED THE CAR LOOKED AT IMMEDIATELY. THEY CONCEDED TO LET ME COME IN. I DROVE IN AND THEN SAID THE CAR WOULD HAVE TO WAIT UNTIL MONDAY WHEN THEY COULD HAVE A CERTIFIED HYBRID MECHANIC LOOK AT IT. MONDAY THE MECHANIC LOOKED AT IT AND BY THAT TIME THE LIGHTS WERE OFF. THEY RAN A DIAGNOSTIC AND SAW THAT THERE WAS AN ERROR. THEY CLEARED THE ERROR AND THEN DROVE THE CAR AROUND. THEY CALLED ME TO SAY THAT THE CAR WAS READY. THEY WENT TO MOVE THE CAR FROM THE BAY AND THE LIGHTS CAME ON AGAIN. THEY FINALLY DETERMINED THAT THE CONNECTOR AT THE VAC PUMP WAS NOT PLUGGED ALL THE WAY IN AND THEY THEN RECONNECTED IT. THE CAR IS NOW WORKING FINE. *TR

08/12/2010
Components: POWER TRAIN
Incident Date: 07/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

I BELIEVE I WAS SOLD A DEFECTIVE 2010 FORD FUSION. I BELIEVE THE TRANSMISSION WA FAULTY AND THEY KNEW ABOUT IT. THE CAR WAS SLOW TO SHIFT BOLTED WHEN PUT INTO REVERSE. THE CAR WAS RECALLED. *TR

08/09/2010
Components: POWER TRAIN
Incident Date: 08/06/2010
Crash: No
Fire: No
Summary

TRANSMISSION WAS REPROGRAMMED AT A FORD DEALERSHIP. A WEEK LATER, THE TRANSMISSION EXHIBITED PERIODS OF NOT WANTING TO ENGAGE AND WHEN IT DID THE CAR WOULD LUNGE FORWARD. YOU COULD STEP ON THE GAS PEDAL AND YOUR ENGINE RPM'S WOULD INCREASE BUT YOU WOULD JUST SIT THERE, NOT MOVING THEN SUDDENLY THE CAR WILL LUNGE FORWARD. THERE ARE ALSO INSTANCES WHERE WHEN SLOWING DOWN FOR A STOP SIGN THE CAR WOULD START TO JERK. IT'S A DANGEROUS SITUATION SINCE THERE WERE OTHER CARS AT THE INTERSECTION WHEN THE CAR DECIDED TO LUNGE FORWARD AFTER APPLYING PRESSURE TO THE ACCELERATOR AND HAVING THE TRANSMISSION NOT ENGAGE IMMEDIATELY. IT OCCURS AFTER THE TRANSMISSION IS AT FULL OPERATING TEMPERATURE. IT IS CURRENTLY SITTING AT A DEALERSHIP AWAITING DIAGNOSIS AND REPAIR. *TR

08/07/2010
Components: POWER TRAIN
Incident Date: 08/07/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

CAR HAD NOT BEEN DRIVEN FOR ONE WEEK. EXPERIENCED A JERKY TRANSMISSION SHIFT, MOST SEVERELY WHEN ACCELERATING TO ABOUT 35, THEN LETTING OFF THE GAS TO MAINTAIN SPEED. FEELS LIKE THE TRANSMISSION SHIFT FOR NOT GOOD REASON, AND THE ENGINE JERKS. *TR

08/02/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE VEHICLE WAS EQUIPPED WITH A CAP LESS FUEL TANK. THE CONTACT OBSERVED WHENEVER DISPENSING FUEL INTO THE FUEL TANK TO THE FULL CAPACITY, THE AUTOMATIC SHUT OFF WOULD NOT FUNCTION AND FUEL CONTINUED TO SPILL OUT OF THE FILLER NECK ONTO THE GROUND. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD SIGNIFICANT T CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 3,600.

07/31/2010
Components: POWER TRAIN
Incident Date: 07/13/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

I OWN A 2010 FORD FUSION SE V4, THE CAR IS HAVING TRANSMISSION PROBLEM AND NOT FIXED EVEN AFTER IT WAS AT THE DEALERSHIP FOR 2 WEEKS. AFTER ALL THE ARGUMENTS I MANAGE TO GET THE RENTAL CAR (FOCUS) FOR ONLY 5 DAYS. I WROTE LETTER TO BOTH COMPANY AND THE DEALERSHIP BUT I DON'T KNOW HOW SERIOUS THEY ARE TAKING THIS MATTER. PLEASE HAVE THEM REPLACE THE TRANSMISSION OR FIX THE PROBLEM ASAP BEFORE CAR BREAKS DOWN IN MIDDLE OF NO WHERE AND SOMEBODY ENDS UP GETTING HURT. THANK YOU *TR

07/30/2010
Components: POWER TRAIN
Incident Date: 04/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA3AR******
Summary

I PURCHASED A 2010 FORD FUSION IN AUGUST OF 2009. THE CAR ALWAYS SHIFTED OUT OF PARK AND INTO GEAR VERY HARD, ESPECIALLY AFTER SITTING FOR SEVERAL HOURS. I THOUGHT NOTHING OF IT. THEN THE TRANSMISSION BEGAN TO "FLARE" BETWEEN GEAR SHIFTS. ESSENTIALLY THE CAR WOULD SHIFT OUT OF GEAR (INTO NEUTRAL) AND THEN HARD SHIFT INTO THE NEXT GEAR. A FORD ENGINEER GAVE ME THE TERM THEY USE "FLARING". FORD REFLASHED THE TRANSMISSION WITHOUT RESOLVING THE PROBLEM AND THEN REFLASHED IT AGAIN WITHOUT RESOLVING THE PROBLEM. THIS IS A SAFETY ISSUE. *TR

07/28/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG7AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE ABNORMALLY ACCELERATED UP TO 85 MPH. THE CONTACT WAS UNABLE TO STOP THE UNINTENDED ACCELERATION BY DEPRESSING THE BRAKE PEDAL. HE THEN SHIFTED INTO NEUTRAL AND APPLIED EXTREME FORCE TO THE BRAKE PEDAL BEFORE THE VEHICLE CAME TO A STOP. THE CONTACT STATED AS THE VEHICLE WAS COMING TO A STOP, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. HE ALSO NOTICED THE FLOOR MATS WERE HOLDING DOWN THE ACCELERATOR PEDAL. THE CONTACT STATED THE FLOOR MAT WAS PURCHASED AS AN AFTERMARKET FLOOR MAT. HE REMOVED THE FLOOR MATS AND CONTACTED THE MANUFACTURER WHO ADVISED THAT THE FAILURE WOULD NOT HAVE OCCURRED IF THE FLOOR MAT WAS PURCHASED FROM THE MANUFACTURER. THE CONTACT STATED THERE WAS NO INFORMATION IN THE OWNER'S MANUAL PERTAINING TO PROPER FLOOR MAT USAGE. THE FAILURE AND CURRENT MILEAGES WERE 250. UPDATED 10/20/10 *BF UPDATED 10/21/10*JB

07/26/2010
Components: POWER TRAIN
Incident Date: 07/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG6AR******
Summary

MY WIFE'S 2010 FORD FUSION SEL HAS 14000 MILES AND THE TRANSMISSION BEGAN TO SLIP. SO MUCH SO, SHE FEARED FOR HER LIFE ON THE WASHINGTON, DC SUBURBAN STREETS SHE DRIVES. THE CAR WOULD NOT SHIFT INTO LOW GEAR CAUSING SEVERAL "ALMOST ACCIDENTS" WITH OTHER DRIVERS ALMOST REAR-ENDING HER IN TRAFFIC. WE TOOK THE CAR INTO KOONS STERLING FORD IN STERLING, VA ON 16 FEBRUARY. WE WERE TOLD THAT IT WAS AN ISSUE AND THAT OUR CAR WOULD BE THERE FOR SEVERAL DAYS. THEY CLAIMED THAT "FORD DOES NOT ALLOW THEM TO PUT IN A NEW OR REBUILT TRANSMISSION" BUT THAT THEY WERE GOING TO "TEAR THE TRANSMISSION DOWN AND REPLACE BANDS AND CLUTCHES" IN MY NEW CAR. I CONTACTED FORD CORPORATE WHO SAID THEY WOULD BE PUTTING A REBUILT TRANSMISSION IN MY CAR. THAT DID NOT SOUND CORRECT TO ME BECAUSE THEY WILL HAVE HAD IT FOR MOST OF TWO WEEKS - I CONFERRED WITH THE DEALER WHO CONFIRMED THAT THEY WERE REBUILDING MY TRANSMISSION FROM SCRATCH (BANDS AND CLUTCHES). I CALLED FORD BACK AND THEY APOLOGIZED FOR THE MISINFORMATION THEY GAVE ME. FORD IS CLUELESS AS TO WHAT THE PROBLEM IS, MUCH LESS HOW TO FIX IT. I CONSIDER THIS AS MUCH OF AN ISSUE AS THE TOYOTA ACCELERATION PROBLEM. WHEN A NEW CAR SCARES YOUR WIFE, THERE IS SOMETHING WRONG. THIS CAR WAS MOTOR TREND'S "CAR OF THE YEAR..." *TR

07/25/2010
Components: POWER TRAIN
Incident Date: 07/01/2010
Crash: No
Fire: No
Summary

IN YELLOWSTONE NATIONAL PARK, I WAS DRIVING NORTH FROM CANYON VILLAGE TO TOWER FALLS. A SIGN SAID, "7% DOWNGRADE 6 MILES ALL VEHICLES USE LOWER GEAR". THE FORD FUSION SE V6 WITH AUTOMATIC GIVES THE CHOICE OF FIRST, WHICH REDLINES AT ABOUT 35 MPH, OR DRIVE, WHICH WILL SHIFT TO 6TH GEAR EVEN ON THE LEVEL AT 35MPH. I HAD TO RIDE THE BRAKES FOR THE NEXT SIX MILES. AT THE BOTTOM OF THE HILL IS A PEDESTRIAN CROSSING AND A SPEED LIMIT OF 15 MPH. I PULLED OFF TO THE PARKING LOT AT TOWER FALLS AND THE SMELL OF HOT BRAKES WAS EVERYWHERE. THE VEHICLE'S WHEELS WERE HOT. IF THE BRAKES HAD FADED, I WOULD HAVE HIT THE PEDESTRIAN CROSSING AT HIGH SPEED UNLESS I FOUND A NICE ROCK WALL TO RUN INTO INSTEAD. THE VEHICLE DESPERATELY NEEDS ENGINE BRAKING. THE ENGINE RAN AT ABOUT 1,000 RPM ALL THE WAY DOWN THE MOUNTAIN. IT IDLES AT ABOUT 500 RPM WHEN HOT, SO THE ENGINE BRAKING WAS NEARLY NONEXISTENT. *TR

07/25/2010
Components: POWER TRAIN
Incident Date: 07/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

TRANSMISSION ON 2010 FORD FUSION SKIPS OUT OF GEAR AND CLUNKS INTO GEAR AT TIMES. FAILED TO GO INTO GEAR WHEN I WAS PULLING OUT ONTO A BUSY HIGHWAY. I HAD TO PULL OFF THE ROAD TO AVOID BEING HIT BY THE CAR FROM BEHIND.NEAR ACCIDENT. FORD EARLIER ISSUED A RECALL ON THE TRANSMISSION AND RE- CALIBRATED THE POWERTRAIN MODULE. THIS OBVIOUSLY DID NOT WORK BECAUSE OF THE ENSUING ACCIDENT. I TOOK IT BACK TO THE DEALER AND THEY COULD FIND NOTHING WRONG WITH IT. THIS WAS IN JUNE OF 2010. BY JULY, IT WAS WORSE AND I TOOK IT BACK AGAIN. THIS TIME THEY KEPT THE CAR. THEY SAID THEY WOULD TAKE THE TRANSMISSION APART AND GET INSTRUCTIONS FROM FORD HEADQUARTERS. WHEN I CHECKED THE INTERNET, I FOUND PAGE AFTER PAGE OF COMPLAINTS BY FUSION 2010 OWNERS WITH THE SIMILAR TRANSMISSION PROBLEMS. SOME, L OCCUR AFTER 7-10 MONTHS(12,000 MILES) AND SOME MUCH SOONER. I AM CONCERNED THAT IT WILL BE FIXED PROPERLY BECAUSE SOME OWNERS RECEIVED RE-BUILT TRANSMISSIONS AND SOME RECEIVED NEW TRANSMISSIONS, AND THESE FIXES DID NOT ALWAYS WORK ACCORDING TO OWNER TESTIMONY. MY CAR HAS BEEN IN THE SHOP FOR WELL OVER A WEEK ALREADY. ALL I WANT IS MY CAR BACK WITHOUT ANY TRANSMISSION PROBLEMS. LET'S HOPE NOBODY GETS IN A SERIOUS ACCIDENT BECAUSE OF THIS CONDITION. MY COMPLAINT IS WITH FORD HEADQUARTERS, NOT THE DEALER. THE DEALER IS NOT IN CONTROL. *TR

07/20/2010
Components: POWER TRAIN
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA8AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH THE CONTACT STATED THAT THE VEHICLE BEGAN TO SHIFT HARD. HE STATED THAT THE TRANSMISSION SLIPS, AND AT TIMES WHEN HE ENGAGED THE ACCELERATOR PEDAL IT HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM. THE CONTACT STATED THAT THE FAILURE OCCURRED AGAIN AND THE DEALER REPLACED THE VALUE BODY. HE STATED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHEN THE COMPLAINT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200 AND THE CURRENT MILEAGE WAS 8,300.

07/19/2010
Components: POWER TRAIN
Incident Date: 06/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA0AR******
Summary

I HAVE A 2010 FORD FUSION WHICH WAS RECALLED FOR THE TRANSMISSION PROBLEMS. I BROUGHT IT IN FOR THE HARD SHIFTS AND WHEN PUT INTO DRIVE IT FEELS AS IF THE TRANSMISSION IS GOING TO FALL OUT OF THE FRONT END. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE CAR. THIS IS CRAZY SEEING THIS IS A NEW VEHICLE WITH ONLY 5,000 MILES ON IT. *TR

07/18/2010
Components: POWER TRAIN
Incident Date: 05/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HGXAR******
Summary

AFTER THE CAR HAS BEEN UNUSED FOR 2 OR MORE DAYS, THE TRANSMISSION EVIDENCES AN ENGINE FLAIR WHERE THE GEARS ARE DISENGAGED, FOLLOWED BY A VERY HARD SHIFT BETWEEN 2ND AND 3RD GEARS. SOMETIMES IT ALSO FLARES BETWEEN 4TH AND 5TH. THIS IS A SAFETY ISSUE ON LEFT TURNS AND WHEN MERGING INTO TRAFFIC. *TR

07/16/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA6AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN DEPRESSING THE ACCELERATOR PEDAL, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS. THE VEHICLE WOULD SPORADICALLY ACCELERATE AT A RAPID PACE. THE FAILURE WOULD PERSIST EVEN AFTER THE CONTACT WOULD REMOVE HER FOOT FROM THE ACCELERATOR PEDAL. THE DEALER CONTACTED THE MANUFACTURER WHO ADVISED HIM NOT TO MAKE ANY REPAIRS TO THE VEHICLE. THE MANUFACTURER ADVISED THAT AFTER SIXTY DAYS, THE VEHICLE SHOULD CORRECT ITSELF. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT WAS UNKNOWN.

07/12/2010
Components: SEATS
Incident Date: 03/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION S. THE CONTACT STATED THAT WHEN THE HEADREST WERE IN THEIR PROPER FORWARD POSITION, THEY WOULD PUSH THE PASSENGERS HEADS FORWARD AND CAUSE HIM TO LEAN FORWARD. THE HEAD RESTS WERE TURNED BACKWARDS TO ALLEVIATE THE PRESSURE. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO PROVIDE ANY ASSISTANCE OR REPAIR THE VEHICLE IN ORDER TO CORRECT THE DESIGN OF THE HEADREST. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 100 AND THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. UPDATED 09/16-10 *BF UPDATED 09/20/10*JB

07/12/2010
Components: SEATS
Incident Date: 07/12/2010
Crash: No
Fire: No
Summary

2010 FORD FUSION HEAD RESTS REALLY HURT THE NECK AND SHOULDERS AFTER ANY PERIOD OF DRIVING. FORD NEEDS TO REPLACE WITH BETTER ERGO HEAD RESTS. *TR

07/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA9AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED DOWN HILL IT WOULD NOT ADJUST THE SPEED; YET, THE RPMS INCREASED TO 4000 WHILE THE ENGINE MADE A HIGH PITCH SCREAMING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE SOFTWARE REPAIRED; HOWEVER, IT WOULD NOT SOLVE THE PROBLEM. THE MANUFACTURER WAS CONTACTED AND STATED THAT IT MUST BE A CHARACTERISTIC OF THE VEHICLE AND THEY DON'T KNOW HOW TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 13,000. UPDATED 10/21/10. *LJ THE CONSUMER STATED INSTEAD OF SLOWING THE ENGINE DOWN TO MAINTAIN SPEED WHEN GOING DOWN A STEEP GRADE, IT REVS REALLY HIGH. A SERVICE TECHNICIAN STATED THERE WAS DEFINITELY SOMETHING WRONG, BUT THERE WAS NO FIX FOR IT. UPDATED 10/26/10

07/01/2010
Components: SEATS
Incident Date: 06/30/2010
Crash: No
Fire: No
Summary

THE 2010 FORD FUSION HAS POORLY DESIGNED DRIVER/PASSENGER HEAD RESTRAINTS. I, OF HEIGHT 5'7", TEST DROVE ONE YESTERDAY, AND GOT NO FURTHER THAN 0.25 MILES BEFORE NEEDING TO PARK. THE HEADREST IS ANGLED FORWARD, CAUSING EXCESSIVE NECK STRAIN, AND THERE IS NO WAY TO ADJUST ITS TILT TO A MORE VERTICAL POSITION. I DID SUBSEQUENTLY COMPLETE THE TEST DRIVE, ALBEIT WITH FREQUENT BODILY ADJUSTMENTS. DRIVING THIS VEHICLE WITH PROPER POSTURE IS IMPOSSIBLE WITH THESE HEAD RESTRAINT DESIGN. PS: THE LINK BELOW FOR EMAILING THE NHTSA IS BROKEN. HTTP://WWW.NHTSA.GOV/NHTSA-DPMEXTN/JSP/EMAIL/EMAIL_NHTSA.JSP. *TR

06/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT LIGHTLY DEPRESSED THE ACCELERATOR PEDAL FROM A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED AT A RAPID RATE OF SPEED. SHE WAS ABLE TO STOP THE UNINTENDED ACCELERATION BY APPLYING THE BRAKES AND MOVED THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 8,000. UPDATED 08/11/10. *LJ UPDATED 08/17/10*JB

06/24/2010
Components: SEATS
Incident Date: 06/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I JUST BOUGHT A 2010 FORD FUSION. I KNOW NOW WHY THEY ONLY ALLOW YOU TO TEST DRIVE THESE CARS AROUND THE BLOCK. THE FIRST TIME I DROVE IT, I GOT A BURNING PAIN DOWN MY NECK AND A PIERCING HEADACHE. THE HEADREST IS A WEDGE WITH THE GREATEST PROTRUSION HITTING THE GREATEST PROTRUSION OF THE BACK OF YOUR HEAD. NO ADJUSTMENT OF THE SEAT OR HEADREST HELPS. I TRIED TO RETURN THE CAR IMMEDIATELY, BUT THEY REFUSED. THIS WEIRD ANGLE PUTS YOUR CHIN DOWN ON YOUR CHEST AND YOUR SIGHT LINE IN A HAZARDOUS ALIGNMENT. IF THERE WERE A WRECK, THE ANGLE WOULD CAUSE YOUR NECK TO SNAP. FORD IS AWARE OF THIS, APPARENTLY, AND HAS RECEIVED MANY COMPLAINTS, YET DOES NOTHING. PEOPLE ARE RESORTING TO TURNING THE HEADREST AROUND, WHICH WILL NOT PROTECT AGAINST WHIPLASH, OR HAVING IT BENT IN A VISE, WHICH COULD ALLOW IT TO BREAK IN A COLLISION. ALL THE FORDS NOW HAVE THIS DANGEROUS TORTURE DEVICE, SO YOU CANNOT CHANGE THEM. HELP! *TR

06/23/2010
Components: STEERING
Incident Date: 03/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED WHEN APPLYING THE BRAKES FROM ANY SPEED, THE STEERING WHEEL WOULD SLIGHTLY TURN TO THE RIGHT. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT STATED HE NOTICED THAT FAILURE SINCE PURCHASING THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1,300. UPDATED 08/11/10. *LJ THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT OR RIGHT WHEN COMING TO A STOP. UPDATED 08/17/10*JB

06/21/2010
Components: VISIBILITY
Incident Date: 06/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

ON JUNE 19, 2010 A LARGE CRACK DEVELOPED IN MY WINDSHIELD OF MY 10 MONTH-OLD 2010 FUSION HYBRID. NO FOREIGN OBJECT STRUCK IT. A FORD DEALERSHIP IS ATTEMPTING TO ATTRIBUTE THE CRACK TO A FOREIGN OBJECT WITH NO OBJECTIVE EXPLANATION. THE CRACK CONTINUED TO GROW ACROSS THE ENTIRE WINDSHIELD MAKING THE VEHICLE UNSAFE TO OPERATE. *TR

06/17/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/16/2010
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING IN EXTREMELY HEAVY TRAFFIC APPROXIMATELY BETWEEN 3-4 MPH, AN UNEXPECTED INCREASE OF ACCELERATION OCCURRED. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE CONTINUED TO ACCELERATE WHICH CAUSED THE VEHICLE TO CRASH INTO THE PROCEEDING VEHICLE. THERE WAS NO PERSONAL INJURY OR DAMAGE TO THE VEHICLE. A POLICE REPORT WAS NOT FILED. THE AUTHORIZED DEALER WAS NOTIFIED OF THE ACCELERATION FAILURE. THE CONTACT STATED THE VEHICLE WOULD BE TAKEN TO THE AUTHORIZED DEALER FOR DIAGNOSIS. THE FAILURE MILEAGE WAS 960. UPDATED 07/12/10*JB

06/07/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

I OWN A 2010 FORD FUSION HYBRID. I WAS PULLING MY CAR INTO MY GARAGE TO PARK IT. I HAD SLOWED MY CAR DOWN VERY SLOWLY BEFORE I PULLED INTO MY DRIVEWAY. THE CAR WAS "IDLING" INTO THE DRIVEWAY. ABOUT 5 FEET FROM THE WALL AND 2 FEET FROM WHERE I USUALLY STOP, THE ACCELERATOR SLOWLY PULLED DOWN TOWARD THE FLOOR. IT TOOK ME ONE OR TWO SECONDS TO REALIZE WHAT WAS HAPPENING. DURING THAT TIME, MY CAR MOVED HEAD ON TOWARD THE GARAGE WALL. I PRESSED ON THE BRAKE AND THE CAR STOPPED. THE CAR HAD ALREADY SLAMMED STRAIGHT INTO THE WALL OF MY GARAGE. MY TODDLER WAS IN THE BACKSEAT OF THE CAR AND STARTED CRYING. I WAS SHOCKED BY WHAT HAD HAPPENED. I LOVED THAT CAR AND ALWAYS BELIEVED THAT IT WAS THE PERFECT CAR. NOW, I HAVE DAMAGE TO THE CAR AND TO MY HOUSE. MOST IMPORTANTLY, THE CAR SPONTANEOUSLY ACCELERATED AND A PERSON COULD HAVE BEEN CAUGHT BETWEEN MY CAR AND THAT GARAGE. I WAS GOING TO GO TO A POPULAR GROCERY STORE IN MY NEIGHBORHOOD THAT DAY. BUT, I DECIDED NOT TO DO SO BECAUSE MY TODDLER WAS LOOKING SLEEPY. IF I HAD GONE TO THE STORE, I COULD HAVE RUN A SHOPPER OVER WITH MY OUT-OF-CONTROL CAR. I CALLED THE DEALERSHIP WHO SOLD ME THE CAR IMMEDIATELY. THEY DID NOT CALL ME BACK. *TR

06/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/03/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG4AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHILE STOPPED WITH HER FOOT ON THE BRAKE, THE CONTACT STATED THAT THE VEHICLE ATTEMPTED TO SURGE FORWARD. THE CONTACT APPLIED HEAVY PRESSURE TO THE BRAKE TO KEEP THE VEHICLE FROM MOVING WHILE IT ATTEMPTED TO SURGE FORWARD THREE TIMES. ONCE THE ENGINE STOPPED REVVING, THE CONTACT ATTEMPTED TO ACCELERATE BUT THE VEHICLE WOULD ONLY MOVE VERY SLOWLY. THE SERVICE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL SO THE CONTACT PULLED OVER AND SHUT OFF THE VEHICLE. UPON RESTART THE VEHICLE OPERATED AS NORMAL AND WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 1,100.

06/07/2010
Components: POWER TRAIN
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG5AR******
Summary

VEHICLE SHIFTS UNUSUALLY BETWEEN 2ND & 3RD GEAR AND 3RD & 4TH GEAR. THE CONDITION IS WORSE IN WET AND/OR COLD WEATHER. ON TOP OF THE REGULAR MALFUNCTION OF THE GEAR SHIFTING, ON THREE SEPARATE OCCASIONS THE VEHICLE HAS SLAMMED BETWEEN GEARS CREATING A "REAR END CRASH TYPE FEEL" TO THE PASSENGERS INSIDE THE VEHICLE. THE DEALERSHIP CLAIMS THAT THE CAR SHIFTS PROPERLY IN COMPARISON TO "LIKE" VEHICLES WHICH MAKES THE UNUSUAL SHIFTING CONDITION "NORMAL" TO THE 2010 FORD FUSION. *TR

06/03/2010
Components: POWER TRAIN
Incident Date: 05/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

I HAVE A FORD FUSION 2010. I FIRST NOTICED MY CAR HAD AN ISSUE IN APRIL. I WAS BEHIND A TRUCK AND IT WAS SLOWING DOWN SO I STEPPED ON THE BRAKE. I TOOK MY FOOT OFF THE BRAKE AND THE CAR ACCELERATED BY ITSELF. I WAS IN KY OVER THE WEEKEND AND NOTICED THE CAR SPEEDING UP INTO PASSING GEAR AFTER I STEPPED ON THE BRAKE. I GET HOME FROM KY AND FIND A RECALL FOR A TRANSMISSION ISSUE. I DID NOT REPORT THE PROBLEMS I WAS HAVING TO THE DEALER BECAUSE I SAW WHAT THE MEDIA DID TO OWNERS OF TOYOTAS SAYING THAT THEIR FOOT SLIPPED OFF THE BRAKE AND ON TO THE GAS. I TOOK THE CAR TO THE DEALER FOR THE RECALL ISSUE THIS PAST TUESDAY. IT WAS NOTED I WAS THE FIRST TO REPORT THAT THE CAR ACCELERATED BY ITSELF. I'M NOT SURE IF I FALL INTO THE STUPID CATEGORY OR NOT BUT I DID NOTICE IN THE PAPER YESTERDAY THAT FLOOR MATS MAYBE CAUSING THE ACCELERATING ISSUE. WHO EVER SAID THIS IS REALLY THE STUPID ONE. AND PLEASE DO NOT BLAME THIS ON DRIVING HABITS I'M AVERAGING 25.1 MILES PER GALLON. DO I TRUST MY CAR WITH ONLY 4100 MILES ON IT? WOULD YOU? *TR

06/03/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA1AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THE ENGINE WOULD INTERMITTENTLY STALL WITHOUT WARNING AND LOSE ALL POWER. THE DEALER PERFORMED DIAGNOSTIC TESTING AND FOUND THE AIR FILTER WAS NOT PROPERLY INSTALLED AND WAS CAUSING THE VEHICLE TO STALL. THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER ADVISED THERE COULD BE NO REPAIRS MADE TO THE VEHICLE UNTIL THE FAILURE WAS ABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 900 AND THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. UPDATED10/27/10.*LJ

06/02/2010
Components: EQUIPMENT
Incident Date: 03/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

2010 FORD FUSION HYBRID. FLOOR MAT AS INSTALLED AT DEALER JAMMED AGAINST ACCELERATOR. DRIVER WAS ABLE TO STOP THE VEHICLE AND CORRECT THE PROBLEM BY UNSTACKING DEEP WEATHER FLOOR MATS FROM REGULAR FLOOR MAT. *TR

06/01/2010
Components: POWER TRAIN
Incident Date: 05/26/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JGXAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT HIS VEHICLE WAS SERVICED AT AN AUTHORIZED DEALER FOR AN UNKNOWN TRANSMISSION REPAIR. AFTERWARD, WHENEVER HE WOULD RELEASE HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE WOULD DOWN SHIFT AND THE FAILURE WOULD RECUR AT ANY TRAVELED SPEED. THE DEALER INFORMED THE CONTACT THAT THEY HAD RECALIBRATED THE POWER CONTROL MODULE IN ACCORDANCE WITH A NEW FEDERAL REGULATION. THE VEHICLE WAS NOT FURTHER REPAIRED AND THE FAILURE CONTINUED TO RECUR. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 1,900.

06/01/2010
Components: STRUCTURE
Incident Date: 10/31/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

SAFETY ISSUE. DESIGN/ENGINEERING DEFECT. 2010 FUSION HYBRID. FOOT SPACE BETWEEN THE KNEE AIRBAG HOUSING AND BRAKE PEDAL IS SEVERELY AND DANGEROUSLY RESTRICTED BY THE PHYSICAL PRESENCE, BULK, AND LOCATION OF THE KNEE AIRBAG. THIS DELAYS RESPONSE FOR INSTANT BRAKE DEPLOYMENT FOR EMERGENCY DECELERATION. VERTICAL CLEARANCE IS ~4" AND IS LESS IF APPROACHED AT AN ANGLE, SWIVELING ON HEEL FROM ACCELERATOR TO BRAKE. LIFTING FOOT WITH LEG FROM HIP BUMPS FOOT AGAINST AIRBAG HOUSING, STOPPING SMOOTH TRANSITION TO PEDAL WITH EITHER FOOT. FOOT THEN MUST SLIDE HORIZONTALLY INTO NARROW SPACE TO ENGAGE BRAKES. FOOT SPACE IS DANGEROUSLY RESTRICTED EVEN WITH DRIVING MOCS. I HAVE EXCELLENT REFLEXES AND 60-YEAR SAFE DRIVING RECORD WITH NO MOVING VIOLATIONS. BUT IN CONGESTED FREEWAY CONDITIONS DURING A 3600-MILE ROAD TRIP I FELT REQUIRED TO DRIVE WITH LEFT FOOT POISED ABOVE THE BRAKE PEDAL TO LIMIT EMERGENCY RESPONSE TIME. WITH ONLY SHORT TRIPS FOR 1500 MILES, I AT FIRST THOUGHT I MIGHT GET USED TO THIS PROBLEM. THIS LIMITATION AND THE EXTRAORDINARY DRIVING PRACTICES REQUIRED FOR SAFETY ONLY BECAME PAINFULLY APPARENT DURING THE ROAD TRIP. THIS SAFETY ISSUE WAS REPORTED TO FORD MOTOR COMPANY TODAY. DESIRE PHYSICAL REMOVAL OF KNEE AIRBAG WITH ALL MOUNTING HARDWARE AND REPROGRAMMING OF SOFTWARE TO IGNORE ITS ABSENCE. NOTE: THE REQUIRED "INCIDENT DATE" ON THIS FORM IS THE APPROXIMATE DATE OF MANUFACTURE, LISTED ON THE ROCKER PANEL AS 10/09. THIS IS AN ENGINEERING DESIGN DEFECT WHICH APPEARS TO HAVE BEEN AN AFTERTHOUGHT. NO ACCIDENT HAS RESULTED ONLY BECAUSE I HAVE DEVOTED ASSIDUOUS ATTENTION TO MITIGATING THE PROBLEM BY SHOE CHOICE AND EXTREMELY CAREFUL DRIVING PRACTICE. *TR

06/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 05/25/2010
Crash: No
Fire: No
Summary

I WAS DRIVING A FORD FUSION THAT I HAD RENTED FROM HERTZ IN MINOT, NORTH DAKOTA. I WAS PULLING OUT OF THE PARKING SPACE AND LUCKILY HAD MY FOOT ON THE BRAKE WHEN THE CAR SUDDENLY ACCELERATED. I HAD TO PUSH DOWN VERY HARD ON THE BRAKE PEDAL TO KEEP THE CAR UNDER CONTROL. I IMMEDIATELY PUT THE CAR IN "PARK" AND THE ACCELERATION SLOWED DOWN. I DROVE THE CAR THAT DAY BUT REPORTED THE INCIDENT TO HERTZ AND URGED THEM TO GET THE CAR CHECKED. THE FORD FUSION HAD LESS THAN 3000 MILES ON THE ODOMETER SO I ASSUME THAT IT WAS A 2010 MODEL. *TR

06/01/2010
Components: VISIBILITY
Incident Date: 05/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

WHILE DRIVING OUR BRAND NEW FORD FUSION SEDAN SE ON THE FREEWAY AROUND 2PM. I WAS FAR AWAY FROM CARS AND I DON'T DRIVE NEAR SEMI'S OR DUMP TRUCKS I HEARD A NOISE IN THE WINDSHIELD FRAME ON THE PASSENGER SIDE MID WAY UP AND THEN A HORIZONTAL CRACK APPROX 14 INCHES APPEARED. I GOT OFF THE NEXT EXIT AND CALLED OUR DEALER IMMEDIATELY AND THEY SAID BRING INTO SERVICE DEPT 7AM NEXT MORNING. THE SERVICE DEPT LOOKED AT WINDSHIELD AND FRAME AND STATED IT WAS A MICROSCOPIC CHIP. WE HAD TO PAY ALMOST $400 FOR A NEW WINDSHIELD AND WE STILL THINK IT WAS A DEFECTIVE WINDSHIELD. IT WAS AT APPROX 1,000 MILES. IT'S INTERESTING AND CONCERNING A FRIEND OF OURS BOUGHT A FORD FUSION S AT THE SAME DEALER OVER A MONTH AGO AND AFTER 2 WEEKS HIS WINDSHIELD DID THE SAME THING. WE'D APPRECIATE YOU CHECKING INTO THIS. I SPOKE WITH THE BUSINESS MANAGER AT THE DEALER THE DAY IT HAPPENED AND HE SAID MAYBE IT'S THE HEAT. I HAD 2 OF THE WINDOWS DOWN PARTIALLY IN THE BACK. WHERE'S THE QUALITY CHECKS THEY MAKE. THANK YOU. *TR

05/27/2010
Components: POWER TRAIN
Incident Date: 05/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

2010 FORD FUSION TRANSMISSION SLIPPED ON HIGHWAY AT 70 MILES PER HOUR. RPM'S INCREASED, LOSS OF SPEED - HAD TO EXIT FREEWAY ACROSS TRAFFIC AT A VERY LOW SPEED - WAS AFRAID THE CAR WAS GOING TO STALL. FORD ROADSIDE ASSISTANCE TOWED VEHICLE TO BRIARWOOD FORD IN SALINE - WAITING FOR REPAIRS. REQUESTED NEW TRANSMISSION VS. REPAIR - FORD NOT COMPLYING. VEHICLE HAD JUST BEEN AT SUBURBAN FORD IN WATERFORD FOR OIL CHANGE AND "RECALL" ON TRANSMISSION CELLULOID ISSUE 6 DAYS PRIOR. WAS TOLD THAT IT CHECKED OUT FINE. *TR

05/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

SEVERAL WEEKS BEFORE THE INCIDENT, I REMOVED THE DRIVER'S SIDE ALL-WEATHER FLOOR MAT (THE FACTORY-DEVELOPED OPTIONAL ONE) FROM OUR 2010 FORD FUSION HYBRID AND TOSSED IT IN THE TRUNK. IN THE DAYS LEADING UP TO THIS INCIDENT, THE CAR HAD BEEN TO THE BODY SHOP AND THE CAR WASH. AS NEAR AS I CAN TELL AN ATTENDANT AT ONE OF THOSE PLACES MUST HAVE DISCOVERED THE MAT IN THE TRUNK AND "HELPFULLY" REINSTALLED IT. BUT I DIDN'T NOTICE THIS RIGHT AWAY. WHEN COMMUTING TO WORK ON APRIL 16TH, I PRESSED THE ACCELERATOR TO THE FLOOR AS I MOVED INTO A MUCH FASTER TRAFFIC LANE. UPON COMPLETION OF THIS MANEUVER I EASED UP ON THE GAS, BUT THE PEDAL STAYED DOWN AND THE CAR KEPT ACCELERATING, UNINTENTIONALLY AT THIS POINT. AT FIRST I WASN'T SURE WHAT WAS GOING ON, BUT AFTER ABOUT 3 OR 4 SECONDS I HEARD A "CLICK", THE PEDAL RETURNED TO NORMAL AND THE CAR SLOWED. IT WAS THEN THAT I THOUGHT OF THE ALL-WEATHER FLOOR MAT, AND WHEN TRAFFIC CLEARED I TRIED ANOTHER EXPERIMENTAL FULL-THROTTLE DAB TO SEE IF I WAS CORRECT. IT HAPPENED AGAIN (BUT I WAS READY FOR IT), WITH THE PEDAL RELEASING ON ITS OWN AFTER A FEW SECONDS, JUST LIKE BEFORE. AT THIS POINT I WAS CAREFUL NOT TO DISTURB THE MAT'S POSITION SO I COULD TAKE VIDEO OF THE PROBLEM ONCE I ARRIVED AT WORK. ONCE IN THE GARAGE, AND WITH THE ENGINE OFF, I WAS ABLE TO REPLICATE THE FLOOR MAT-THROTTLE INTERFERENCE ON-CAMERA. AS BEFORE, THE PEDAL STAYED STUCK FOR ABOUT 3 SECONDS AFTER I PRESSED IT TO THE FLOOR. I WAS ABLE TO REPEAT THIS SEVERAL TIMES. BUT IN ONE TRIAL THE STUCK THROTTLE PERSISTED FOR OVER 30 SECONDS, WITH THE PEDAL STAYING STUCK DESPITE VIGOROUS STAMPING IN AN EFFORT TO FREE IT. THE ONLY WAY IT CAME LOOSE WAS BY LIFTING MY HEEL WHICH, IN THE NORMAL DRIVING POSTURE, HAD APPARENTLY BEEN PINNING THE MAT DOWN AND MAKING IT LESS FLEXIBLE. WITH THE HEEL PRESSURE REMOVED, THE MAT BENT UP OUT OF THE WAY AND THE PEDAL BEGAN A SLOW RETURN. A YOU TUBE VIDEO LINK IS AVAILABLE UPON REQUEST. *TR

05/20/2010
Components: POWER TRAIN
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

WHEN DRIVING THE AUTOMATIC TRANSMISSION SOMETIMES SLIPS OUT OF GEAR AND GOES TO NEUTRAL. THIS PROBLEM HAPPENS FROM 10-40MPH AT 0-50% THROTTLE. LOSS OF POWER HAPPENS BETWEEN 5-10 SECONDS AND THE ENGINE RPMS WILL INCREASE TO 7,000 RPMS. DEPRESSING THE THROTTLE ALLOWS THE TRANSMISSION TO ENGAGE AGAIN WITH AN ABRUPT AND HARD SHIFT. ACCELERATING AGAIN AFTER THIS IS VERY SLOW AND SLUGGISH AND IS BELIEVED THAT THE CAR IS IN AN UPPER GEAR. ALMOST CAUSED A WRECK THAT COULD HAVE ENDED MY LIFE BETWEEN TWO TRACTOR TRAILERS BECAUSE OF LOSS OF POWER AND FAILURE TO ACCELERATE. *TR

05/10/2010
Components: POWER TRAIN
Incident Date: 04/17/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TRANSMISSION SLIPS . MAKES LOUD BANGING NOISE. FIRST OCCURRED WITH 750 MILES ON CAR. CAR TAKEN IN FOR SERVICE, WAS TOLD "MODULE" WAS REPLACED, NOT SO. THEY HAVE THUS FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT THEY DID. SAME THING HAPPENED AGAIN 4 DAYS LATER. AGAIN TOOK IN FOR SERVICE, THIS TIME I WAS TOLD "COMPUTER" WAS REPLACE, ONCE AGAIN NOT SO. HE HAVE SO FAR REFUSED TO PROVIDE DOCUMENTATION AS TO WHAT WAS DONE. SAME THING AGAIN AGAIN ABOUT 1 WEEK LATER. 1035 MILES. CAR NOW AT DEALER FOR REPAIRS, THERE NOW FOR 7 DAYS ?? *TR

05/09/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

I OWN A 2010 FORD FUSION HYBRID WITH 7,722 MILES. YESTERDAY, WHILE TRAVELING ON THE INTERSTATE (IN SD) AT 80 MPH, THE RIGHT FRONT DOOR SPONTANEOUSLY OPENED. (THERE SEEMED TO BE A SAFETY LATCH SIMILAR TO ONE ON THE HOOD OF A CAR, SO IT POPPED OPEN AND THE INTERIOR "LOCK/UNLOCK" SWITCHES OPENED BUT THE DOOR ITSELF DID NOT OPEN ANY DISTANCE.) WE CHECKED THE LOCK MECHANISM AND ALSO TRIED TO RECALL IF WE COULD HAVE DONE ANYTHING TO CAUSE THE DOOR TO OPEN BUT COULD FIND/RECALL NOTHING. *TR

05/07/2010
Components: POWER TRAIN
Incident Date: 03/06/2010
Crash: No
Fire: No
Summary

TRANSMISSION SLIPS AND LOUD BUMPING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND JERKS. TRANSMISSION SLIPS BETWEEN 60-70MPH. I WAS ALMOST T-BONED!!!! *TR

05/06/2010
Components: EXTERIOR LIGHTING
Incident Date: 04/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA4AR******
Summary

2010 FORD FUSION SE, HEAD LIGHTS AND DASH BOARD LIGHTS ARE ON AT ALL TIMES BUT THE TAIL LIGHTS ARE NOT, THIS MODEL DOES NOT HAVE AUTOMATIC ON SWITCH. FIRST NIGHT I DROVE THE CAR A NEIGHBOR TOLD ME I HAD NO TAIL LIGHTS, I HAD STRONG RUNNING LIGHTS THAT I WAS DRIVING BY THAT I THOUGH WERE AUTOMATICALLY SWITCHED HEAD LIGHTS. MY HUSBAND DROVE THE CAR AND ASSUMED THE SAME. WE DID FIGURE IT OUT. ON 4/24 I WAS ISSUED A WARNING FOR NO TAIL LIGHTS. I SPOKE TO OTHER OWNERS AND THEY TOO HAVE BEEN PULLED OVER FOR NO TAILLIGHTS. ALSO WAS FOLLOWING A FUSION LAST WEEK THAT DID NOT HAVE TAIL LIGHTS. THIS IS DANGEROUS, THE TAIL LIGHTS SHOULD BE PART OF THE RUNNING LIGHT CIRCUIT OR THE RUNNING LIGHTS SHOULD NOT BE SUFFICIENT TO DRIVE BY. I JUST WANTED TO BE ON THE RECORD BEFORE I GET REAR ENDED AT DUSK AFTER I REALIZE THAT I HAVE NOT TURNED ON MY TAIL LIGHTS. *TR

05/06/2010
Components: POWER TRAIN
Incident Date: 04/19/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JA4AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION SEL. WHILE DRIVING APPROXIMATELY 45 MPH ON A HILL, THE TRANSMISSION FAILED AND THE CONTACT WAS UNABLE TO CHANGE GEARS. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE FAILURE AND CURRENT MILEAGES WERE 6,005.

05/02/2010
Components: POWER TRAIN
Incident Date: 04/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

TRANSMISSION SLIPS AND CLUNKING NOISE. CAR GOES FROM 1ST TO 2ND GEAR AND BUCKS. ALMOST GOT REAR ENDED TWICE. ALSO TRANSMISSION SLIPS AT HIGH SPEEDS. *TR

04/26/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

I BOUGHT A 2010 FORD FUSION FROM SHAEFER FORD IN CUMBERLAND MD ON 3/17/10. ON 4/15/10 I WAS DRIVING ON 220 SOUTH FROM MY HOME IN BEDFORD TO CUMBERLAND. I PASSED A TRUCK AND THEN TRIED TO SLOW DOWN AND THE ACCELERATOR WOULD NOT RESPOND TO THE BRAKE PRESSURE. FOR OVER 1 MILE I HAD BRAKE ALL THE WAY TO THE FLOOR AND THE VEHICLE WAS STILL GOING AT 45 MPH. I SAW 4-5 CARS STOPPED IN FRONT OF ME SO I TURNED OFF THE CAR AND WAS ABLE TO STEER TO THE SHOULDER AND THE TRUCK PASSED ME. I CALLED SHAEFFER FORD AND WAS TOWED TO THEIR LOT. I LEFT THE CAR AND LATER THAT DAY I WAS TOLD THAT THE FLOOR PAD HAD HOOKED ONTO THE ACCELERATOR SO THAT IT DID NOT DECELERATE. THEY SAID THEY CHECK EVERYTHING AND THAT EVERYTHING WAS OK AND THE BRAKES WERE NOT DAMAGED. I DROVE THE CAR HOME THAT AFTERNOON. *TR

04/22/2010
Components: VISIBILITY
Incident Date: 04/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG8AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT ON APRIL 16, 2010 WHILE DRIVING AT APPROXIMATELY 55 MPH, A ?PEA SIZED STONE? HIT THE WINDSHIELD IN THE CENTER NEAR THE WIPER BLADES. THE WINDSHIELD INITIALLY HAD A ?CHIP? IN IT WHICH EXPANDED TO A CRACK ABOUT 18 INCHES LONG. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER BUT WAS OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 968. THE CURRENT MILEAGE WAS 988.

04/15/2010
Components: POWER TRAIN
Incident Date: 04/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

HARD SHIFT/CLUNKING NOISE, LEFT WHEEL HOP THEN NO GEAR (NEUTRAL) USUAL SHIFTING FROM 2 - 3. NO PASSING IN THIS VEHICLE, WILL JUMP OUT OF GEAR WHEN SHIFTING FROM 2 - 3. *TR

04/14/2010
Components: AIR BAGS
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0AR******
Summary

I BOUGHT A FORD FUSION 2010, JAN 6, SERVICETRACK LIGHT STAYS ON, DID NOT DRIVE. JAN 8 , SEND TO DEALER, DEALER SAID RCM(MODULE CONTROLS AIRBAG,ETC) IS NOT WORKING,ORDER RCM FROM FORD. THEY REPLACED THE RCM FOR THE NEW CAR, AND I NOTICED THAT "SERVICEADVANSETRAC " PROMPT USER AT THE START,COMES WITH A WARNING SOUND, ANNOY AND FEELS VERY UNSAFE,I DEAL WITH FORD BUT THEY CLAIM IT IS NORMAL!!!!!. I THINK THAT THIS IS STILL PROBLEM FROM RCM AND IT CONTROLS AIR BAG, I AM VERY VERY UPSET ABOUT THE CAR. *TR

04/14/2010
Components: POWER TRAIN
Incident Date: 03/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT IN ORDER TO SHIFT GEARS, SHE WOULD HAVE TO ALLOW THE VEHICLE TO IDLE FOR APPROXIMATELY EIGHT MINUTES. THE DEALER WAS UNABLE TO OFFER A REMEDY FOR THE FAILURE. THE CONTACT CONFIRMED SHE HAD EXPERIENCED THE FAILURE ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 9 AND THE CURRENT WAS 900. UPDATED 05/18/2010. *LJ

04/09/2010
Components: SEATS
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

IINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) HAVE RECENTLY PURCHASED A 2010 FORD FUSION HYBRID, VIN [XXX]. I LOVE EVERYTHING ABOUT THE CAR EXCEPT THE FRONT SEAT HEAD RESTRAINTS. THEY ARE ANGLED TOO FAR FORWARD AND ARE NOT ADJUSTABLE EXCEPT FOR HEIGHT. THEY FORCE THE HEAD TO BEND FORWARD, CHIN DOWN, SO THAT TO LOOK OUT THE WINDSHIELD ONE HAS TO HAVE THE EYES IN A "LOOKING UP" POSITION, CAUSING EYE MUSCLE STRAIN. MY WIFE HAS BACK PROBLEMS AND THIS NON-ADJUSTABLE DESIGN EXACERBATES THE SITUATION IN HER OPINION AND IN HER CHIROPRACTOR'S OPINION. WE THINK FORD SHOULD PROVIDE REPLACEMENT HEADRESTS THAT ALLOW THE UPPER CERVICAL VERTEBRAE TO BE ALIGNED WITH THE LOWER SPINE WHEN THE RIDER'S BACK IS IN FULL CONTACT WITH THE SEAT BACK. I HAVE ENJOYED HAVING CARS IN WHICH THE HEADREST CAN BE PIVOTED TO ALLOW DRIVERS OF DIFFERENT BUILDS TO FIND A COMFORTABLE HEAD AND NECK POSITION WITHOUT COMPROMISING THE GOAL OF PROTECTION AGAINST WHIPLASH INJURY. PLEASE GET FORD MOTOR COMPANY TO REPLACE THESE UNCOMFORTABLE, INTRUSIVE HEADRESTS WITH REDESIGNED ONES! *TR

04/04/2010
Components: POWER TRAIN
Incident Date: 03/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TRANSMISSION SLIPS OUT OF GEAR. *TR

04/02/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE SHUT OFF WHEN SHE DROVE OVER A POTHOLE IN THE ROAD PREFACED BY A CHIMING SOUND. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED AN UPLOAD FOR THE COMPUTER SYSTEM; HOWEVER, THE UPLOAD DID NOT REMEDY THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME BUT THE VEHICLE STALLED AGAIN WHEN THE CONTACT WAS DRIVING IT HOME. THE CONTACT TOOK THE VEHICLE TO THE DEALERSHIP WHERE IT REMAINED FOR TWO WEEKS BEFORE IT WAS RETURNED. THE CONTACT WAS UNAWARE OF HOW THE VEHICLE WAS REPAIRED BUT STATED THAT THE FAILURE HAD NOT OCCURRED SINCE IT WAS REPAIRED THE THIRD TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE CURRENT MILEAGE WAS APPROXIMATELY 11,300.

04/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/29/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0JG5AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING INTO A PARKING SPACE AT 1 MPH WHEN THE VEHICLE SUDDENLY LUNGED FORWARD AND CRASHED INTO A FENCED BARRIER. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE BODY SHOP BUT NO REPAIRS HAD BEEN PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 1,741.

04/01/2010
Components: POWER TRAIN
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA7AR******
Summary

2010 FORD FUSION -- TRANSMISSION SLIPS WHILE ACCELERATING, SOMETIMES GETTING STUCK IN 3 GEAR OR SO BEFORE JERKILY SHIFTING TO FOURTH.

03/26/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/22/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE PASSENGER FRONT DOOR COULD NOT BE OPENED OR LATCHED FROM THE INSIDE OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 900. THE CURRENT MILEAGE WAS APPROXIMATELY 1,100. THE VIN WAS UNAVAILABLE. UPDATED 5/6/10 *CN UPDATED 05/10/10

03/23/2010
Components: POWER TRAIN
Incident Date: 03/16/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD EXHIBIT TRANSMISSION FAILURES. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE VIN WAS NOT AVAILABLE WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 12,000.

03/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/26/2010
Crash: No
Fire: No
Summary

MY 2010 FORD FUSION, HAS A PROBLEM NOT NOTICE THE CAR NOT STARTING UP. WHEN YOU START THE CAR UP, SO I THINK I START THE CAR UP. PUT IN DRIVE, IN ACTUALLY NOT ON. *TR

03/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

MY 2010 FORD FUSION SEL 6CYL. HAS STALLED TWICE ONCE DURING A ROLLING STOP AND THE SECOND TIME FULLY STOPPED. BOTH TIMES THE CAR JUST LOST ALL POWER AND THE ELECTRONICS INSIDE THE CAR QUIT WORKING WHEN RESTARTED. AFTER TURNING THE CAR OFF A SECOND TIME AND RESTARTING AGAIN THE ELECTRONICS STARTED WORKING AGAIN. NOTHING HAS BEEN DONE TO FIX IT YET AS THE DEALER HAS NOT HEARD OF THE COMPLAINT AND WILL CHARGE ME A SERVICE CALL IF THEY CAN NOT FIND THE PROBLEM EVEN THOUGH THE CAR HAS ONLY 7500 MILES ON IT. *TR

03/18/2010
Components: POWER TRAIN
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA6AR******
Summary

MY CAR IS EXPERIENCING A PROBLEM DEALING WITH ACCELERATION HESITATION. MANY TIMES I REQUIRED ACCELERATION TO TAKE OVER A CAR BY DEPRESSING THE GAS PEDAL, FOLLOWED BY NO POWER RESPONSE IN MIDDLE OF THE OVERTAKING. DURING THESE EPISODES THE ENGINE BEGAN OSCILLATING CRAZILY BETWEEN REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY (FROM 7000 TO 10000 RPM) AND DECREASING WITHOUT CONTROL WITHOUT NOT POWER RESPONSE. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THIS FAILURE PUT ME IN A HIGH RISK DURING THETAKING OVER IN THE HIGHWAY AS POWER DID NOT RESPONSE AND I ALMOST COLLIDED TWICE THE VEHICLE IS IN THE SERVICE SHOP FROM THE DEALER AND HAS NOT BEEN REPAIRED AT THIS TIME. FIRST DEALER DIAGNOSTIC MENTIONED THAT IT WAS A MATTER OF REPROGRAMMING THE CAR'S COMPUTER SYSTEMS HOWEVER PROBLEM REMAINED AND THEY RETAINED THE CAR FOR FURTHER INVESTIGATION GIVING A SECOND DIAGNOSTIC OF BODY VALVES TRANSMISSION PROBLEM. FORD MENTIONED THAT NEW BODY VALVES WILL BE AVAILABLE BY MARCH THE 31ST, I HAVE NOT DATE FROM FORD AND DEALER WHEN CAR WILL BE TOTALLY REPAIRED AND IF THIS IS THE REAL SOLUTION. *TR

03/10/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

2010 FORD FUSION CENTER INSTRUMENT PANEL IS HARD TO SEE IN DAYLIGHT WHEN SHADOWS ARE CAST OVER IT. ALSO THESE FEATURES ARE AT A GREAT ARM REACH. *KB

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I WAS PULLED INTO A PARKING SPOT IN THE PARKING LOT OF MY GYM, AND THE CAR WAS CLOSE TO STOPPING, OR STOPPED. THE CAR ACCELERATED, AND I HIT THE BUILDING. WHEN THE CRASH WAS OVER, I LOOKED DOWN AND MY CAR'S GEAR WAS IN PARK. EITHER THE CAR WAS ALREADY IN PARK, AND MY FOOT WAS STILL ON THE BRAKE, OR MY FOOT WAS ON THE BREAK, AND AS THE CAR ACCELERATED FORWARD, MY HAND HIT THE GEAR, PUTTING IT IN PARK. I HAVE PICTURES DEMONSTRATING SKID MARKS (SHOWING THE BRAKES WERE ENGAGED). THE CAR IS A HYBRID MODEL. *TR

03/07/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA3AR******
Summary

FORD FUSION 2010 S - WHEN THE BRAKE WAS DEPRESSED THE CAR ACCELERATED UNTIL I DEPRESSED A SECOND TIME MUCH HARDER. THE CONSUMER FIRST BEGAN TO NOTICE THE VEHICLE WOULD INTERMITTENTLY NOT START IN AUGUST. HE TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER INSISTED THERE WAS A PROBLEM AND EVENTUALLY, THEY FOUND A TECHNICAL SERVICE BULLETIN THAT ADDRESSED THE ISSUE. THE PROBLEM WAS ATTRIBUTED TO RADIO FREQUENCY INTERMITTENTLY CORRUPTING THE CRANKSHAFT POSITION SENSOR AND A NEW GROUND STRIP WAS INSTALLED. THE PROBLEM SEEMED TO BE RECTIFIED. THE WEATHER STRIPPING SURROUNDING THE REAR WINDOW WAS LOOSE, THERE WAS LOOSE METAL AROUND THE PASSENGER REAR WHEEL. *JB

03/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

THIS MORNING THE GAS PEDAL GOT STUCK ON THE FLOOR AND I COULDN'T STOP THE CAR UNTIL A COUPLE MILES LATER. BRAKES DID NOT STOP THE CAR UNTIL THE GAS PEDAL JUST CAME BACK UP FROM THE FLOOR. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED!! *TR

03/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

MY CAR IS ACCELERATING ON ITS OWN. *TR

03/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/11/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

MY WIFE CALLED ME AFTER SHE WAS INVOLVED IN A ACCIDENT WITH OUR 2010 FORD FUSION HYBRID. I TOLD HER TO CALL OUR INSURANCE COMPANY IN CARTHAGE NEW YORK TO REPORT TO THEM FIRST AS THERE WAS NO DAMAGE TO THE CAR THAT SHE HIT BUT SOME TO OURS. SHE GAVE THE COMPANY THE NAME AND NUMBER OF THE OTHER CAR INVOLVED TO WHICH THEY FOLLOWED UP WITH THAT THEY HAD NO DAMAGE TO THEIR CAR. SHE TOOK OUR CAR TO THE DEALER TO WHO I ASKED IF THEY HAD ANY REPORTS OF BRAKE FAILURE ON THESE CARS. AFTER BEING TOLD OF NO TROUBLE FROM FORD I WENT ONLINE AND FOUND SEVERAL ISSUES WITH THE HYBRID BRAKE SYSTEM. I TOOK THE INFO BACK TO THEM AND THEY FOUND THE RECALL ON THESE CARS. MY WIFE HAD NO BRAKES WHEN SHE TRIED TO SLOW AND HIT THE CAR TO COME TO REST. NO AIRBAGS WERE DEPLOYED AS IT WAS MOVING SLOW BUT AFTER THE ORIGINAL ESTIMATE OF $120. TO THE HIGH OF $521. AND BECAUSE OF THE AMOUNT NO CLAIM TO OUR INSURANCE COMPANY I NOW AFTER TAKING IN TO HAVE REPAIRED I HAVE A NEW ONE OF $1948. FROM THE DEALERSHIP. I CONTACTED FORD AND THEY SENT ME FORMS IF I DECIDE TO PURSUE A CLAIM AGAINST THEM. THE ROADS WERE DRY,CLEAR AND SHE HAD NO PERCEIVED BRAKING ON THIS CAR. THE CAR HAS BEEN FIXED BY THE DEALERSHIP ON THE RECALL AND I CERTAINLY WILL FILE MY CLAIM WITH FORD BUT THE HOOPS THAT THEY WANT ME TO JUMP THROUGH APPEAR TO BE UNWARRANTED AS TO THEIR BRAKE PROBLEMS THAT DON'T SEEM TO GET THE ATTENTION THAT TOYOTA IS RECEIVING ON THE SAME BRAKE SYSTEM. MY DEALER AGREES WITH US THAT WE ARE IN NO RESPONSIBLE FOR THE REPAIR BUT AT THIS TIME I AM STUCK WITH TRYING TO PURSUE LITIGATION AS THE FORM STATES TO RESOLVE WITH FORD. HELP PLEASE IF YOU CAN OR AT LEAST MAKE AWARE THAT YES FORD DOES HAVE THEIR OWN ISSUES. THE SAME BRAKE FAILURE OR AS FORD SAYS,PERCEIVED BRAKE FAILURE OCCURRED WITH A CONSUMER REPORT ENGINEER AND THAT IS WHERE I ORIGINALLY FOUND OUT TO TAKE THE INFORMATION TO MY DEALERSHIP. THANK YOU FOR ANY HELP YOU MAY BE ABLE TO PROVIDE. *TR

02/24/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHILE UNDER NORMAL DRIVING CONDITIONS AND HABITS, WE EXPERIENCED A COMPLETE INSTRUMENT CLUSTER FAILURE IN OUR 2010 FORD FUSION HYBRID THIS PAST SATURDAY, FEB 20. 2010. DURING THE SAME INCIDENT WE EXPERIENCED A SYMPTOM OF DIMINISHED POWER WHILE ACCELERATING AS WELL AS OVERLY SENSITIVE AND /OR MUSHY BRAKES. THERE HAVE BEEN OTHER REPORTED INSTANCES WHERE THE BRAKE SYSTEM HAS GLITCHED AS WELL DURING REGENERATIVE BRAKING CAUSING AN ABRUPT APPLICATION OF HYDRAULIC SYSTEM OVER RIDING THE REGENERATIVE SYSTEM, BRAKE SYSTEM CONTINUES TO HAVE ISSUES EVEN AFTER RECALL REPAIR REPROGRAMWAS PERFORMED. WE HAVE HAD SEVERAL INSTRUMENT CLUSTER GLITCHES WHILE DRIVING THE VEHICLE SINCE PURCHASE DATE OF OCTOBER 26, 2009. FIRST INCIDENT WAS REPORTED OCTOBER 27, 2009. SEVERAL. INSTRUMENT CLUSTER RESETS WHILE DRIVING SINCE PURCHASE DATE. FIRST INCIDENT REPORTED SAME DATE AS PREVIOUS.. ON FEBRUARY 22, 2010 CAR STALLED FOR NO REASON WHILE DRIVING 45MPH IN TRAFFIC TO DEALERSHIP TO HAVE INSTRUMENT CLUSTER AND OTHER ISSUES ADDRESSED. RESTARTED WHEN CAR CAME RO A COMPLETE STOP AND PLACED IN PARK. CAR IS AT DEALER NOW AND NO CODES WERE REPORTED IN SYSTEMS. FORD ENGINEERS STATE THAT WITH NO CODES REPORTED THERE CAN'T BE ANY PROBLEMS. *TR

02/22/2010
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/15/2009
Crash: No
Fire: No
Summary

OUR 2010 FORD FUSION IS STARTING TO SPLIT TO SPLIT AT THE SEAMS LITERALLY. ON THE PASSENGER FRONT DOOR ON THE ARMREST WHERE THE WINDOW SWITCH IS, THE PANEL IS STARTING TO SEPARATE & COME APART. THE TOP OF THE PANEL BULGES UPWARDS AS IF SOMETHING IN THE DOOR IS PUSHING IT UP. MY CONCERN IS ESPECIALLY HERE IN NJ WITH THE RECENT SNOW & RAIN, MOISTURE & DUST COULD COME IN THROUGH THE CRACK & EITHER SHORT OUT OR DISABLE THE ELECTRICAL WIRING IN THE DOOR (SPEAKERS, WINDOW, ETC). THE FAILURE STARED AT 2000 MILES & THE SPLIT GETS BIGGER EACH DAY & CURRENT MILEAGE IS 5300 MILES. I'M SORRY BUT I'VE BOUGHT FORD FOR THE LAST 15 YEARS & THIS IS PROBABLY THE WORST QUALITY I'VE SEEN IN FORD CARS. *TR

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/22/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I EXPERIENCED BRAKING PROBLEMS WITH MY FUSION HYBRID MULTIPLE TIMES NEARLY CRASHING INTO STOPPED CARS. THIS WAS ESPECIALLY BAD IN ROUGH CONDITIONS. THE FORD DEALER TOLD ME IT WAS MY DRIVING HABITS NOT THE VEHICLE. *TW

02/07/2010
Components: EQUIPMENT
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

AT TIMES I AM UNABLE TO READ ANY INFORMATION IN THE INSTRUMENT CLUSTER AREA. INSTRUMENTS ARE COVERED BY A DARK PLASTIC AND WHEN THE SUN SHINES IN THE AREA OF THE INSTRUMENTS, YOU CAN NOT SEE THEM. MY CONCERN IS THE SPEED I AM TRAVELING. *TW

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

2010 FORD FUSION HYBRID PURCHASED 08/07/09 IF I AM READING THE PAPERWORK CORRECTLY IT WAS MANUFACTURED IN HERMOSILLO, MEXICO 6/23/09 10/20/09 BRAKES FAILED (PEDAL GOES TO FLOOR & WARNING DASH LIGHTS LIT), SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES, NO TSB'S, NO SSM'S 10/28/09 BRAKES FAILED AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER FOUND NOTHING, NO CODES. 10/30/09 BRAKES FAILED TWICE AS ABOVE, SLOWED WITH PARKING BRAKE, BRAKES OKAY AFTER ENGINE TURN OFF AND RESTART. DEALER CALLED FORD. FORD AUTHORIZED FREE RENTAL CAR AND PROVIDED A TECHNICIAN TO ASSIST DEALER. RESULT: REPLACED BRAKE BOOSTER TRAVEL SENSOR, REPROGRAMMED PCM POWER TRAIN CONTROL MODULE WITH LATER VERSION OF THE SOFTWARE, THERE IS A TECH SERVICE BULLETIN ON THIS BUT MY CAR DID NOT SHOW THE CODES THE FIRST 2 TIMES I BROUGHT IT IN. ON THE THIRD TIME THE FACTORY SHOWED THE DEALER HOW TO LOOK FOR CODES IN A DIFFERENT MANNER. 2/4/10 BRAKES ARE CONTINUING TO WORK FINE SINCE THE DEALER FIXED THEM. THIS IS NOT REALLY A COMPLAINT, BUT I SEE OTHERS ON THE INTERNET WHO ARE HAVING THIS PROBLEM AND THE DEALERS APPEAR TO BE HAVING TROUBLE LIKE MIND DID. *TR

01/29/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT SHE NOTICED GAS POURING OUT OF HER GAS TANK. SHE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND THERE WAS A HOLE IN THE TANK ABOUT THE SIZE OF A QUARTER. THE FIRE DEPARTMENT HAD TO BE CALLED OUT DUE TO THE FUEL LEAKAGE. SHE DID NOT KNOW HOW THE PUNCTURE COULD HAVE HAPPENED. SHE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY WOULD COMPILE A REPORT BUT OFFERED NO FURTHER ASSISTANCE AT THE TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.

01/15/2010
Components: STRUCTURE,ELECTRICAL SYSTEM
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG3AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS UNABLE TO READ THE SPEEDOMETER DUE TO THE REFLECTION OF THE SUNLIGHT GLARE THROUGH THE TINTED WINDOWS IN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM EXPERIENCED WAS A MANUFACTURER DESIGN. THE MANUFACTURER WAS NOTIFIED AND THERE WAS CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 300. *CN UPDATED 02/19/10

01/12/2010
Components: POWER TRAIN
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS AND APPLIED PRESSURE TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE. THE ENGINE BEGAN TO REV EXCESSIVELY AND THE RPM'S INCREASED RAPIDLY. IN ADDITION, THE TRANSMISSION EXHIBITED A DELAY AND A HARD SHIFT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 3,077. UPDATED 02/02/10 *BF THE CONSUMER STATED HE HAS EXPERIENCED A PROBLEM WITH DELAYED ACCELERATION. THE DELAY WAS ALWAYS FOLLOWED BY A DELAYED ROUGH SHIFT. THE TRANSMISSION WOULD ALWAYS SLAM INTO GEAR AFTER ACCELERATION HESITATION. UPDATED 02/05/10.*JB

12/19/2009
Components: SEATS
Incident Date: 03/24/2009
Crash: No
Fire: No
Summary

SINCE BUYING A NEW 2010 FORD FUSION HYBRID, THE HEAD REST/RESTRAINTS FOR BOTH FRONT SEAT PASSENGERS ARE MADE TOO FAR FORWARD AND TOUCH THE BACK OF THE HEAD WHILE DRIVING. ALTHOUGH WE ARE TOLD THEY ARE MADE THIS WAY FOR OUR SAFETY, THEY ARE VERY ANNOYING . THE ANGLE CAN NOT EVEN BE CHANGED AND WE ARE STILL LOOKING TO REPLACE THEM IF WE COULD JUST FIND ONES THAT ARE JUST 1" FURTHER BACK. I HAVE GONE ON-LINE ON THE INTERNET AND SEE LOTS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE AND WONDER WHY THE NHTSA HAS NOT ISSUED A RECALL OR EVEN REQUIRED FORD TO PROVIDE A REPLACEMENT FOR A SMALL FEE? THEY BOTHER MY WIFE SO MUCH THAT SHE HAS REMOVED THEM FROM THE SEATS. NOW WE DO NOT HAVE ANY PROTECTION FROM A REAR END COLLISION. *TR

12/06/2009
Components: SEATS
Incident Date: 11/24/2009
Crash: No
Fire: No
Summary

MY COMPLAINT IS NOT SPECIFIC TO ANY PARTICULAR AUTOMOBILE, BUT INSTEAD CONCERNS THE FRONT SEAT HEADRESTS IN MANY LATE-MODEL VEHICLES. THESE HEADRESTS ARE ANGLED TOO FAR FORWARD AND ARE CAUSING DRIVERS AND FRONT SEAT PASSENGERS TO EXPERIENCE SIGNIFICANT NECK, BACK, AND SHOULDER DISCOMFORT. THIS CHANGE IN HEADREST DESIGN IS TOO EXTREME. ON THE INTERNET, I HAVE READ THAT MANY CAR OWNERS ARE REMOVING THE HEADRESTS AND REPLACING THEM WITH THE FORWARD SURFACE FACING REARWARD. OTHERS ARE REMOVING THESE HEADRESTS ALTOGETHER. IT IS UNDERSTOOD THAT WHIPLASH INJURIES MAY OCCUR LESS FREQUENTLY WITH THE NEW STANDARDS, HOWEVER THE DISCOMFORT EXPERIENCED WHILE DRIVING FOR EVEN A SHORT PERIOD OF TIME IS CAUSING PEOPLE TO HAVE HEADACHES AND NECK AND BACK SYMPTOMS THAT MAY EVENTUALLY LEAD TO RELATED CHRONIC CONDITIONS. *TR

10/14/2009
Components: SEATS
Incident Date: 08/08/2009
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

THE HEAD REST ON MY NEW 2010 FORD FOCUS (NOT A FUSION AS NOTED) PROTRUDES FORWARD BEYOND THE TOP OF THE SEAT CAUSING MY HEAD AND NECK TO BE PUSHED FORWARD INTO AN UNNATURAL POSITION WITH MY SPINE. THIS, IN TURN, IS A VERY UNSAFE DRIVING POSITION TO BE IN DUE TO MISALIGNMENT OF MY HEAD, NECK AND SPINE AND CAUSES UNNECESSARY FATIGUE, NECK PAIN AND HEADACHE . IT IS ESPECIALLY AWKWARD AND DIFFICULT TO DRIVE AND LOOK TOWARD THE RIGHT REAR OF THE VEHICLE WHILE BEING FORCED INTO A "CROOK NECK" POSITION BY THE FORWARD PROTRUDING HEAD REST. I PURCHASED TO VEHICLE NEW UNDER THE CASH FOR CLUNKERS PROGRAM AND WITHOUT DRIVING IT. THIS WAS A BIG MISTAKE AS I GOT MYSELF INTO AN APPARENT UNSAFE VEHICLE. AFTER DRIVING IT FOR ONLY 40 MILES, I EXPERIENCED NECK PAIN. MY INVESTIGATION REVEALED THAT THE FORWARD PROTRUDING HEAD REST WAS THE PROBLEM. I PROMPTLY NOTIFIED THE DEALER WHERE I BOUGHT IT AND WAS ADVISED BY MY SALES PERSON THAT SEVERAL OTHER PEOPLE HAVE ALSO COMPLAINED ABOUT THESE HEAD RESTS. I THEN NOTIFIED FORD MOTOR COMPANY CUSTOMER SERVICES OF THE PROBLEM AND WAS ADVISED, "THE HEAD RESTS ARE MADE TO OUR SPECIFICATIONS". I INDICATED THAT THIS IS A SAFETY ISSUE AND SUGGESTED THAT THEY DO SOMETHING ABOUT IT BEFORE THEY HAVE ANOTHER FIRESTONE TIRE TYPE OF PROBLEM TO DEAL WITH. THE COMPANY REP. THEN PROCEEDED TO HANG UP ON ME. AS A REMEDY TO MY COMPLAINT. THE DEALER (SERVICE MANAGER) REMOVED THE HEAD RESTS FROM THE FRONT SEATS OF MY NEW CAR AND SUGGESTED THAT I, "GO TO A SALVAGE (JUNK) YARD AND TRY TO GET REPLACEMENT HEAD RESTS THAT DO NOT CAUSE THE PROBLEM". I REMINDED HIM THAT I HAD JUST TURNED IN A '93 AEROSTAR THAT DID NOT HAVE THE PROBLEM AND HE REPLIED, "WE JUST SELL THE CARS - WE DON'T BUILD THEM". WITH THE HEAD RESTS REMOVED, I NOW HAVE NO PROTECTION FROM WHIPLASH WHICH IS ANOTHER SAFETY PROBLEM. I RESPECTFULLY REQUEST THAT THE NHTSA INVESTIGATE THESE HEAD RESTS (ASAP) TO PREVENT INJURY, DEATH OR PROPERTY DAMAGE. A RECALL IS NEEDED HERE. THANK YOU *TR

09/29/2009
Components: POWER TRAIN
Incident Date: 09/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION. WHEN ACCELERATING UPHILL, THE VEHICLE ROLLED BACKWARDS. AS A CONSEQUENCE, HIS RISK FOR A VEHICLE CRASH WAS INCREASED. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE; HOWEVER, HE IS CONCERNED THAT THE TRANSMISSION HAS FAILED. THE FAILURE AND CURRENT MILEAGES WERE 200.

09/15/2009
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 09/15/2009
Crash: No
Fire: No
Summary

TROUBLE STARTING LIKE THE STARTER IS DEFECTIVE, BUT THAT DOESN'T SEEM TO BE THE PROBLEM. AUTOMATIC TRANSMISSION THAT JERKS WHEN SHIFTING. *TR

08/23/2009
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/11/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

THE HOOD ON MY 2010 FORD FUSION HYBRID UNLATCHES ITSELF AT INTERSTATE HIGHWAY SPEED. THE SAFETY CATCH HAS SUCCESSFULLY RESTRAINED THE HOOD FROM FLYING OPEN COMPLETELY. THERE HAVE BEEN FOUR INCIDENTS WITH THREE DIFFERENT DRIVERS SINCE THE CAR WAS DELIVERED. THE DATE BELOW WAS THE FIRST INCIDENT. *TR

06/09/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 05/27/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I BOUGHT A 2010 FORD FUSION HYBRID ON MAY 23, 2009 FROM CROWN FORD OF FAYETTEVILLE, NC. ON MAY 27, WHILE DRIVING DOWN THE ROAD, THE BREAKS SUDDENLY HIT THE FLOOR AND THERE WAS MINIMAL RESISTANCE. I EVENTUALLY BROUGHT THE CAR TO A HALT IN A PARKING LOT. IT WAS TOWED TO CROWN FORD AND THEY SAID IT WAS ONLY AIR IN THE BREAKS AND THE CAR WAS NOW SAFE FOR MY FAMILY. 4 DAYS LATER ON MAY 31ST WHILE I WAS IDLING AT A STOP LIGHT WITH MY DAUGHTER IN THE BACK SEAT, THE BREAKS WENT TO THE FLOOR/FAILED AGAIN AND I HAD TO UTILIZED THE EMERGENCY BREAK TO MANEUVER IT TO A SAFE PLACE. CROWN FORD SAID IT WAS THE WIRING THIS TIME. I DO NOT THINK FORD KNOWS WHAT IS GOING ON WITH THIS VEHICLE SINCE IT HAS THIS NEW REGENERATIVE BREAKING SYSTEM. WHAT I DO KNOW IS THAT AS SOON AS MY FUSION HYBRID WAS "FIXED" AGAIN, I DROVE IT STRAIGHT TO ANOTHER DEALERSHIP AND TRADED IT IN FOR A DIFFERENT VEHICLE. I WOULD NEVER PUT MY KIDS BACK IN THAT CAR AND AM WORRIED ABOUT OTHER FAMILIES WHO CHOOSE TO BUY THIS TYPE OF VEHICLE. *TR

05/27/2009
Components: VISIBILITY
Incident Date: 04/10/2009
Crash: No
Fire: No
Summary

CAR WAS PURCHASED NEW CAR IS 2010 FUSION HYBRID. NOTICED CRACK IN WINDSHIELD STARTING UNDER REARVIEW MIRROR DO WEST FOR APPROX 3 INCHES. CRACK HASN'T GOTTEN BIGGER. DIDN'T NOTICE AT TIME OF DELIVERY. *TR

04/30/2009
Components: VISIBILITY
Incident Date: 04/27/2009
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0KC2AR******
Summary

TL*THE CONTACT OWNS A 2010 FORD FUSION SPORT. THE CONTACT STATED THAT THE WINDSHIELD CONTAINED A STRESS CRACK DUE TO THE HEAT. THE VEHICLE WAS PURCHASED ON APRIL 13, 2009. THE VEHICLE IS CURRENTLY AT THE DEALER BEING REPAIRED AT THE COST OF $300, WHICH IS HALF OF THE REPAIR BILL. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY; THEREFORE, HE HAS TO PAY FOR HALF OF THE REPAIR. THE FAILURE MILEAGE WAS 1,300. UPDATED 05/13/09 *BF THE SERVICE DEPARTMENT CONCLUDED THAT A ROCK HIT THE WINDSHIELD AND THE HOT WEATHER CAUSED THE CRACK TO EXPAND. THE CONSUMER BELIEVED THE WINDSHIELD WAS DEFECTIVE. UPDATED 05/13/09.*JB

13 Recalls

for 2010 FORD FUSION
20/04/2010
CAMPAIGN NUMBER: 10V161000
SEATS:FRONT ASSEMBLY:RECLINER
IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
Campaign Number: 10V161000
Manufacture: FORD MOTOR COMPANY
Components: SEATS:FRONT ASSEMBLY:RECLINER
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

24/05/2010
CAMPAIGN NUMBER: 10V222000
POWER TRAIN:AUTOMATIC TRANSMISSION
A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
Campaign Number: 10V222000
Manufacture: FORD MOTOR COMPANY
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 10C12. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

07/12/2011
CAMPAIGN NUMBER: 11V574000
WHEELS:LUGS/NUTS/BOLTS
WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Campaign Number: 11V574000
Manufacture: FORD MOTOR COMPANY
Components: WHEELS:LUGS/NUTS/BOLTS
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

Notes

FORD'S RECALL NUMBER IS 11S23. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

29/05/2014
CAMPAIGN NUMBER: 14E028000
EQUIPMENT
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Campaign Number: 14E028000
Manufacture: Ford Motor Company
Components: EQUIPMENT
Summary

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/11/2015
CAMPAIGN NUMBER: 15V793000
FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
Campaign Number: 15V793000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
Summary

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/05/2016
CAMPAIGN NUMBER: 16V384000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 16V384000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/01/2018
CAMPAIGN NUMBER: 18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V046000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

01/11/2018
CAMPAIGN NUMBER: 18V775000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Campaign Number: 18V775000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/12/2019
CAMPAIGN NUMBER: 19V904000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
Campaign Number: 19V904000
Manufacture: Ford Motor Company
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21E013000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/03/2021
CAMPAIGN NUMBER: 21V158000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V158000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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