EN

2010 Ford Fusion Hybrid 4-DR. w/SAB

0
Recalls
749
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.2%

Complaints
Recalls

749 Complaints

for 2010 FORD FUSION HYBRID
12/08/2021
Components: AIR BAGS
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

The contact owns a 2010 Ford Fusion Hybrid. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the issue; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts not available.

10/28/2021
Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while in traffic on an incline, the hybrid battery was running however, the vehicle failed to accelerate. The message to “pull over safely, check charging system” was displayed. The vehicle was pulled off the road. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the wiring harness needed to be replaced because there was no power going to the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 111,000.

08/28/2021
Components: TIRES
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DNXAW******
Summary

Three out of four 215/45/r17 Douglas tires bought at Walmart in Piqua oho ended up with bubbles on the sidewall a week after the year from the day they were bought. one right after the other. When i went to have them replaced at a discounted price, i could not because i had to put a spare tire on (it is considerably smaller) causing the tread on one tire to be slightly uneven from the others. so this voided the warranty. Now tell me how passenger side and driver side front tires both end up with sidewall bubbles and one blows out within a week apart? Nothing changed in my driving routine. Bought two nearly new tires to maintain my ability to get around, and a third tire develops a bubble and had to be replaced. The last tire is slowly leaking!? i drive to work and back. I live less than 2 mins from my place of employment. i do still have my paperwork from buying the tires. btw the warranty was never registered correctly because when i tried to call about it they had no idea where to find it. i had to send all sorts of paperwork to them and still got no results.

08/04/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

The contact owns a 2010 Ford Fusion Hybrid. The contact stated while driving 5 mph, the ABS warning light illuminated and braking functionality was reduced. The brake pedal was depressed to slow and stop the vehicle. The contact restarted the vehicle and the warning light disappeared. The contact stated that the vehicle started operating normally however, the failure recurred, and the contact pulled into a parking lot and had the vehicle towed to the local dealer to be diagnosed. The contact was informed that the ABS sensor needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was not made aware of the failure. The failure mileage was approximately 163,000.

07/09/2021
Components: AIR BAGS
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

Takata recall. The contact owns a 2010 Ford Fusion Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact had not contacted the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

07/08/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

Both rear doors will not stay closed as the latches do not work. The doors will swing open when driving if not secured with a strap, making it unsafe to have passengers in the back seat. Other models and different years of the same model have had recalls issued for the same issue. I haven't taken it to be inspected as I cannot afford to pay $140 at the dealership for the diagnosis. I did not own the vehicle when the issue first occurred so I don't know if there were any warning signals prior to the issue appearing.

05/12/2021
Components: ENGINE
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

ALOT OF VIBRATION WHEN IDLE, IDLES UP AND DOWN WHEN IN PARK.

05/09/2021
Components: ENGINE
Incident Date: 05/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

VIBRATION WHEN CAR IS IN PARK. OR JUST SITTING STILL AND RPM GOES UP AND DOWN WHEN CAR IS RUNNING IN PARK.

05/03/2021
Components: STRUCTURE
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

SAFETY ISSUE 3 OF DOORS WILL NOT OPEN FROM OUTSIDE IN A ACCIDENT IF THE DRIVER SIDE DAMAGED THERE WILL NO WAY TO OPEN DOORS FROM OUTSIDE THIS SHOULD BE ENOUGH FOR A RECALL

01/27/2021
Components: AIR BAGS
Incident Date: 01/25/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

I WAS SEVERELY INJURED WHEN A VEHICLE TURNED IN FRONT OF ME WHILE GOING 40 MPH I SLAMMED ONTO THE BRAKE SO HARD I BROKE MY TOE AS I T BONED THE PASSENGER SIDE OF THE VEHICLE ALL OF HER AIRBAGS DEPLOYED MINE DID NOT MY FACE SLAMMED THE STEERING WHEEL SO HARD MY HEAD SLAMMED INTO THE HEAD REST BEHIND ME. MY INJURIES SO FAR ARE A CONCUSSION, FRACTURES BENT NOSE, A JAW STRAIN AND POSSIBLE FRACTURED MY TWO FRONT TEETH, NECK INJURY AND WHIPLASH, AND A MUSCULAR ISSUE WITH MY RIGHT SHOULDER. AT THIS POINT I CAN NOT WORK BECAUSE OF MY INJURIES.*DT

01/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

CAR STALLS WHEN NO FUEL IS GIVEN, IE: AT RED LIGHT, STOP SIGN, EVEN JUST SLOWING DOWN WHILE MAKING A TURN. OCCURS ON CITY STREET AND HIGHWAY DURING STOP AND GO TRAFFIC. BROUGHT CAR INTO MECHANIC - DID DIAGNOSTIC, ETC. COULD FIND NOTHING TO CAUSE ENGINE TO DIE SUDDENLY. HAVE HAPPENED MULTIPLE TIMES. WAS INSTRUCTED TO CONTACT FORD DEALER.

01/01/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

ENGINE STALLS WHILE DRIVING AND WILL NOT RESTART. I SUSPECT THAT IT IS RELATED TO SIMILAR ISSUES DRIVERS ARE HAVING WITH THE EVAP CANISTER PURGE VALVE IN OTHER MODEL YEARS: "THE CANISTER PURGE VALVE MAY MALFUNCTION AND CREATE EXCESSIVE VACUUM IN THE FUEL VAPOR MANAGEMENT SYSTEM, WHICH CAN RESULT IN THE ENGINE STALLING WITHOUT RESTARTING. DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE AND REPLACE THE CANISTER PURGE VALVE AS NEEDED. IF THE VALVE NEEDS TO BE REPLACED, DEALERS WILL ALSO INSPECT AND REPLACE THE CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE AS DETERMINED TO BE NEEDED. ALL REPAIRS WILL BE PERFORMED FREE OF CHARGE TO RESOLVE THE CONCERN."

11/18/2020
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/03/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3HN3AW******
Summary

[XXX] WERE DRIVING IN THEIR 2010 FORD FOCUS AND ATTEMPTED TO STOP AT A SIGN. THE VEHICLE WOULD NOT STOP AND ACCELERATED. THE SHEPHERD WERE IN A CRISIS. THE VEHICLE JUMPED A RAILROAD TRACK, FLIPPED, AND LANDED IN AN EMBANKMENT. [XXX] AIRBAG (PASSENGER) DID NOT DEPLOY. BOTH ARE SERIOUSLY INJURED AND WOULD LIKE TO FILE A CLAIM AGAINST FORD MOTOR COMPANY REGARDING THE DEFECTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/01/2020
Components: SERVICE BRAKES
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE ABS WARNING LIGHT AND THE SERVICE ADVANCED TRACK WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT SLOWED THE VEHICLE BY ACTIVATING THE PARKING BRAKE. THE CONTACT TOOK THE VEHICLE SELLERS-SEXTON FORD LINCOLN MAZDA (341 VFW MEMORIAL DR, ST ROBERT, MO 65584; (573) 336-2000) AND WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

09/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

I WENT TO USE MY KEYLESS ENTRY AND IT WOULDN'T WORK I ASSUMED IT WAS THE BATTERY SO I CHANGED IT STILL DOESN'T WORK.SO I WAS HAVING TO UNLOCK IT BY THE KEY. I WENT TO UNLOCK MY CAR AND THE KEY WOULD ONLY TURN HALF WAY SO I HAD TO CALL A LOCK SMITH TO UNLOCK MY CAR. NOW I CANT OPEN MY DRIVER SIDE DOOR FROM THE OUTSIDE NOR CAN I LOCK MY CAR PERIOD THE LOCK BUTTON DOESN'T UNLOCK ALL THE LOCKS SOMETIMES IT DOESN'T UNLOCK ANY AND THE TWO BACK DOORS WONT EVEN OPEN HALF THE TIME EITHER

08/10/2020
Components: WHEELS
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

I WAS TOLD BY FORD DEALER MECHANIC I HAD BAD LUG NUTS BECAUSE THEY SWELLED AND THEIR WRENCHES COULD NOT FIT THEM. HE SAID I NEEDED ALL OF THEM REPLACED FOR SAFETY SAKE. THE DEALER ADMITTED THIS WAS A MAJOR PROBLEM AND THEY HAVE DONE OTHER CARS TOO. DINO DELLA WAS THE CONTACT THERE. THIS WAS AT PARK FORD, 276 ROUTE 6, IN MAHOPAC NY 10541

05/25/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

IGNITION SWITCH BINDING UP AND THE SWITCH WILL NOT START THE CAR WHEN TURNING THE KEY IN THE SWITCH! *BF VEHICLE WAS REPAIRED.*JB

05/08/2020
Components: ENGINE
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WHILE DRIVING ON THE HIGHWAY THE GAS PEDAL NO LONGER ACCELERATES THE VEHICLE ON OCCASION, WOW STUCK IN TRAFFIC OR AT A STOPLIGHT THE CAR SHUTS ITSELF OFF AFTER HAVING A HIGH IDLE. *TR

03/19/2020
Components: POWER TRAIN
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *LD CONSUMER STATES THAT WHILE DRIVING INTO AN INTERSECTION VEHICLE COMPLETELY STOPPED. VEHICLE WAS TOWED TO ACCENTS AUTO (WILLIAMSBURG, VA) WHERE DIAGNOSTICS WERE RAN. CONSUMER WAS INFORMED THAT VEHICLE NEEDED TO BE TOWED TO DEALER FOR DIAGNOSIS. VEHICLE WAS TOWED TO WILLIAMSBURG FORD (WILLIAMSBURG, VA). IT WAS DETERMINED THAT THE TRANSAXLE HAD FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. *DL

01/16/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

WHILE DRIVING ON THE HIGHWAY SCHEDULE STEERING SERVICE CAME UP ON THE DASHBOARD. JUST AFTER PULLING OVER THE POWER STEERING FAILED AND I COULD NOT CONTROL THE STEERING AS IT WAS SUDDENLY EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS AN EXTREMELY DANGEROUS SITUATION WHICH APPARENTLY BOTH FORD AND THE SAFETY BOARD ARE AWARE OF. WHY ON EARTH WOULD THE 2011 MODELS BE RECALLED FOR THIS IDENTICAL PROBLEM, BUT NOT THE 2010 MODELS WITH THE SAME PART. MY FAMILY COULD HAVE BEEN KILLED- WOULD THAT HAVE TRIGGERED A RECALL ?

12/30/2019
Components: POWER TRAIN
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHILE DRIVING THE TRANSMISSION SHOULD SHIFT UP AND DOWN AND THEN ALL OF A SUDDEN THE CAR WAS SHUTTER THE TRANSMISSION NEEDED TO BE REBUILT IT HAD TO BE OVERHAULED

12/18/2019
Components: SERVICE BRAKES
Incident Date: 11/27/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH APPROACHING A TRAFFIC LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT'S VEHICLE DID NOT STOP AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO HALDEMAN FORD (640 US 130, EAST WINDSOR, NJ 08520) WHERE IT WAS DETERMINED THAT THE ABS MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO ALSO DETERMINED THAT THE VEHICLE NEEDED A NEW ABS MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNAVAILABLE. *LN*JB

12/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I MADE AN APPOINTMENT WITH FORD HAD MY CAR TOWED OVER SO THEY CAN DO A DIAGNOSIS ON THE TRANSMISSION WHICH THEY CHARGED ME ME $110.00 DOLLARS AND.I HIGHLY DOUBT THEY EVEN CHECKED THE VEHICLE I HAD TO TOW IT BACK TO MY HOUSE. THEY TRIED CHARGING ME.$4000 FOR A NEW TRANSMISSION WHICH THEY ARE AWARE IT'S DEFECTIVE ON FOCUS AND FIESTA MODELS INSTEAD OF TELLING ME THAT THEY WENT AND LET ME SPEND $300 PLUS DOLLARS ON NOTHING I HAD TRIED TO CHANGE OUT TRANSMISSION OIL AND IT WORKED FOR A WHILE. I AM A COLLEGE STUDENT ON A GRANT. AND I FEEL FORD RISKED MY LIFE BY NOT INFORMING ME HOW BAD THE TRANSMISSION IS ON THIS VEHICLE PLUS ON MY SERVICE HISTORY THEY LIED AND SAID THEY SERVICED MY CAR WHICH IS NOT THE CASE.

08/29/2019
Components: SERVICE BRAKES
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

WHEN TRAVELING IN REVERSE AT A VERY SLOW SPEED (BETWEEN 1 & 4 MPH) THE CAR CONTINUES TO TRAVEL FOR ABOUT A SECOND OR TWO WHILE DEPRESSING THE BRAKE. THIS HAS HAPPENED INTERMITTENTLY SINCE THE CAR WAS PURCHASED NEW FROM THE DEALER. IT IS MORE LIKELY TO HAPPEN WHEN THE CAR HAS BEEN SITTING AND/OR WHEN IT IS COLD OUTSIDE, BUT CAN HAPPEN OTHER TIMES. IT IS FAIRLY INFREQUENT. I HAVE HAD A FORD DEALERSHIP CHECK IT, BUT NOTHING WAS EVER FOUND. IT CONTINUES TO HAPPEN FROM TIME TO TIME AND HAPPENED RECENTLY. MY CONCERN IS THAT THIS USUALLY OCCURS IN A PARKING LOT WHEN BACKING OUT OF A SPACE. IF A PERSON OR CAR COMES BEHIND ME WHILE I AM REVERSING, THE BRAKES MAY NOT IMMEDIATELY WORK WHEN I TRY TO STOP SUDDENLY.

08/13/2019
Components: SERVICE BRAKES
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 30 MPH, THE BRAKES AND STEERING SEIZED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL FOUR TIMES BEFORE COMING TO A COMPLETE STOP. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION; HOWEVER, THE FAILURE RECURRED 20 TO 30 MINUTES LATER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ABS FAILED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED TECHNICAL SERVICE BULLETIN: 10B13 (BRAKE SYSTEM UPDATE) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. HUNTINGTON FORD (2890 S ROCHESTER RD, ROCHESTER HILLS, MI 48307, (248) 852-0400) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WRENCH LIGHT CAME ON AFTER DRIVING ON HIGHWAY FOR 20 MINUTES IN JULY, TYPICAL HEAT CONDITIONS. THE WRENCH LIGHT HAD COME ON FOUR PREVIOUS TIMES IN THE PAST TWO YEARS WITH NO LOSS OF POWER AND WAS TOLD BY FORD IT WAS LIKELY THE TEMPERATURE SENSOR ON THE HYBRID BATTERY INDICATING THE BATTERY WAS TOO WARM. THIS TIME THE CAR LOST POWER QUICKLY AND WE HAD TO TURN ON THE FLASHERS AND EXIT THE HIGHWAY. CAR WOULD NOT GO FASTER THAN 40 MPH. SHUT DOWN CAR AND RESTARTED BY LOSS OF POWER CONTINUED. ENGINE LIGHT ALSO CAME ON AT THE END OF THE TRIP. DEALERSHIP REPLACED THE THROTTLE BODY ASSEMBLY (FORD GENUINE PART DS7Z-9E926-D). THIS REPAIR IS COVERED AT NO COST FOR NON-HYBRID FUSIONS AS DESCRIBED IN "CUSTOMER SATISFACTION PROGRAM 13N03." THIS WAS IN LIEU OF A FULL RECALL (THE NHTSA WAS INVESTIGATING THESE SAME ISSUES). THE FORD REPRESENTATIVE TOLD ME THIS WASN'T COVERED ON HYBRID FUSIONS BECAUSE THE THROTTLE BODY PARTS WERE DIFFERENT. HOWEVER, THE SAME REPLACEMENT PART IS BEING USED IN BOTH HYBRID AND NON-HYBRID FUSIONS TO CORRECT THIS PROBLEM. WHEN I POINTED THIS OUT, HE REPLIED, WELL I HAVE'T SEEN MANY 2010 FUSION HYBRIDS WITH THIS PROBLEM. THAT IS PROBABLY TRUE -- THERE WERE ONLY 31,000 SUCH VEHICLES PRODUCED SO ANY ONE REPAIR SHOP WON'T SEE MANY. REGARDLESS, THIS IS THE EXACT SAME PROBLEM WITH THE EXACT SAME PART IN VEHICLES FROM THE SAME YEAR AND HERMOSILLO PRODUCTION PLANT. THE REMOVED THROTTLE BODY IS COVERED IN BLACK CARBON, THE SAME PROBLEM WITH THE FAULTY THROTTLE BODIES IN NON-HYBRID VEHICLES. FORD SHOULD BE FORCED TO COVER REPAIRS ON HYBRID VEHICLES AS WELL. SURPRISINGLY THE REPAIR COST WAS ONLY $318 AND WAS DONE IN ONE DAY. CAR HAS ONLY 82,000 MILES.

07/22/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL32AR******
Summary

DUE TO A DESIGN FLAW, THE CAR'S COMPUTER SYSTEM CANNOT ACCEPT AN INDICATION OF MORE THAN ONE DIGIT IN THE "AGE" ENTRY. FOR THIS REASON, THE ELECTRIC HIGH VOLTAGE BATTERY STOPS WORKING WHEN THE CAR APPROACHES 10 YEARS OF AGE, CAUSING A SERIOUS AND DANGEROUS HESITATION IN THE DRIVE TRAIN WHEN STARTING FROM A DEAD STOP CREATING A VERY DANGEROUS DRIVING CONDITION, ESPECIALLY WHEN MAKING A CROSS-TRAFFIC TURN. REPEATED REQUESTS FROM MY FORD DEALER TO FORD MOTOR COMPANY FOR AN EXPLANATION OF HOW TO FIX THIS PROBLEM WERE UNSUCCESSFUL. MY LETTERS TO FORD SENIOR MANAGEMENT HAVE GONE UNANSWERED FOR SEVERAL MONTHS. I HAVE SINCE LEARNED HOW TO RESET THE "AGE" DATA, AND MY DEALER HAS FOLLOWED THE INSTRUCTIONS TO ELIMINATE THE CONDITION. FORD SHOULD BE REQUIRED TO ISSUE A RECALL FOR CORRECTION OF THIS KNOWN DESIGN FLAW.

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2010
Crash: No
Fire: No
Vehicle Identification Number: FN4AW13490******
Summary

SINCE I'VE HAD MY CAR THE BACK DOORS LOCK & UNLOCK BY THERE SELF.. ITS VERY DANGEROUS.. CANT OPEN FROM INSIDE OR OUT

07/12/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

MY YELLOW WENCH CHECK ENGINE LIGHT CAME ON,I WAS STOPPED AT A 4 WAY CITY INTERSECTION AND WHEN I STEPPED ON THE GAS PEDAL THE CAR WOULD NOT PICK UP ANY SPEED. I WAS STUCK WITH TRAFFIC BEHIND ME. I HAD TO GO THROUGH THE INTERSECTION AT IDLE SPEED PULL OFF THE ROAD, TURN THE CAR OFF AND WAIT A FEW SECONDS THEN RESTART IT. I WAS THEN ABLE TO DRIVE IT AND THE YELLOW CHECK ENGINE LIGHT WAS NO LONGER ON.THE YELLOW LIGHT CHECK ENGINE LIGHT HAS COME ON BEFORE AND I HAD GOODYEAR AND AUTO ZONE CHECK IT ON THEIR COMPUTER AND IT CAME UP WITH CODE P2135 THROTTLE SENSOR. THE GUY AT AUTO ZONE TOLD ME TO ENTER THAT CODE ON UTUBE AND SEE WHAT OTHER PEOPLE DID TO FIX THE ISSUE. THERE ARE MANY STORIES ON YOUTUBE ETC REGARDING THIS ISSUE. IT SEEMS TO BE A WIDELY KNOW ISSUE AND ON ANOTHER FORD CAR THEY HAD A RECALL FOR IT. I TOOK MY CAR TO THE FORD DEALER AND THEY KEPT IT FOR A FEW DAYS,THEY TOLD ME SINCE THEY COULD NOT GET THE YELLOW LIGHT TO COME ON THEY CAN NOT TELL WHAT THE ISSUE IS AND THEREFORE NOT FIX IT? IT IS DANGEROUS TO DRIVE IT IN THIS CONDITION.

07/10/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MIL COMES ON INTERMITTENTLY WITH A P0451 (3-4 DRIVING CYCLES AFTER A COLD START ) DTC, NO OBVIOUS REPAIR CONDITIONS PRESENT. ROUGH IDLE, POWER LOSS, HESITATION, DECREASE IN MILEAGE. ISSUES GO AWAY ON THEIR OWN AFTER PCM RESET, COME BACK SHORTLY AFTER MIL SETS AGAIN. MIL GOES OFF RANDOMLY, AND PROBLEMS GO AWAY SHORTLY AFTER. HAVE RUN MULTIPLE DIAGNOSTICS AND NO REPAIR ISSUES FOUND. WAS TOLD THE PCM ITSELF MIGHT NEED TO BE REPLACED OR REPROGRAMMED.

07/08/2019
Components: AIR BAGS
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER FORD LINCOLN (1072 E 49TH ST, BROOKLYN, NY 11234, (718) 859-5200) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/01/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I WAS DRIVING AND ALL OF A SUDDEN THE TWO LIGHTS CAME ON THAT SAID SERVICE POWER STEERING NOW AND TRACTION CONTROL. IT BECAME HARDER TO STEER

06/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

TRANSMISSION PROBLEM IN MOTION 2 YEAR BACK AND SUDDENLY WAS GOING SLOW WITH FULL ACCELERATION ON I25.

06/26/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

ONE AFTERNOON I GOT IN MY CAR WENT TO MAKE A RIGHT TURN AND MY BLINKER WAS BLINKING FASTER THEN NORMAL. THAT NIGHT I WAS PULLED OVER BECAUSE I HAD NO BRAKE LIGHT ON THE RIGHT SIDE NOR DID I HAVE A BLINKER. THE NEXT FOLLOWING DAY I GOT TO LOOKING AT MY TAIL LIGHT TO CHANGE IT TO MY SURPRISE MY TAIL LIGHTS WAS I TAPPED THE LIGHT COVER AND THE LIGHTS WENT OUT THE BULB WAS BLACK. I CHECKED TO MAKE SURE MY CONTROL KNOB WAS ON THE OFD POSITION WHICH IT WAS. THE HEAD LIGHTS WOULD ONLY COME ON IF I TURNED TO CONTROL TO ON POISTION. I HAVE OWNED THIS CAR FOR 5 YEARS NOW I HAVE NEVER REPLACED THE LEFT SIDE HEAD OR TAIL LIGHT BUT I HAVE CHANGED TO RIGHT SIDE TWICE.

06/19/2019
Components: SERVICE BRAKES
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAMARA RECALL. I OWN A 2010 FORD FUSION HYBRID. I WAS PULLING OUT OF THE PARKING LOT AFTER WORK WHEN MY BRAKES FAILED ENTIRELY. I WAS LUCKILY ONLY GOING ABOUT 5MPH AND COASTED INTO AN EMPTY SPOT. I HAD MY CAR TOWED AND THE DRIVER TOOK A LOOK AT IT ASSUMING IT WAS JUST THE BRAKE FLUID LEAKING FROM SOMEWHERE.THIS WAS NOT THE CASE. THE FLUID WAS FULL. AFTER SOME TIME HE ENDED UP DISCONNECTING THE BATTERY AND WHEN WE TURNED THE CAR ON ALL WARNING LIGHTS WERE OFF AND THE BRAKES WORKED FINE. THE NEXT MORNING I TURNED IT ON TO DRIVE TO A FORD DEALERSHIP AND THE BRAKES WERE NOT WORKING AGAIN. I DID SOME RESEARCH AND APPARENTLY THIS IS A KNOWN PROBLEM WITH THIS MODEL OF CAR BUILT BEFORE OCTOBER 2009. MINE WAS BUILT IN SEPTEMBER OF 2009. AT THE DEALERSHIP THEY CHARGED US A FEE TO DIAGNOSE IT AND REPROGRAM THE COMPUTER RESPONSIBLE. THEY SAID IF IT HAPPENED AGAIN I WOULD NEED TO HAVE THE ENTIRE MODULE REPLACED WHICH WOULD COST UPWARDS OF $2000 PLUS 8 HOURS OF LABOR. CONSIDERING THIS MODEL HAS A KNOWN ISSUE OF COMPLETE BRAKE FAILURE I BELIEVE IT TO BE HIGHLY DANGEROUS AND THE RESPONSIBILITY OF THE MANUFACTURER TO RECALL AND REPLACE THIS COMPUTER MODULE.

06/18/2019
Components: SUSPENSION
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL3XAR******
Summary

FRONT PASSENGER SIDE SPRING BROKE WHILE DRIVING.

06/17/2019
Components: SERVICE BRAKES
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHEN BACKING OUT OF A PARKING SPACE AND ATTEMPTING TO STOP, BRAKES APPEARED TO FAIL AND NORMAL PRESSURE DID NOT ENGAGE THE BRAKES AT ALL. DASHBOARD LIGHTS FOR TRACTION CONTROL AND ABS ILLUMINATED. UPON FURTHER INVESTIGATION, HYDRAULIC BRAKES STILL FUNCTIONED WHEN PRESSED DOWN WITH SIGNIFICANT FORCE.

06/11/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THE VEHICLE NO LONGER ACCELERATES UNDER BATTERY POWER. TIME DELAY IN ACCELERATION DUE TO DECREASED BATTERY POWER, CAUSING A SAFETY ISSUE.

06/11/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

THE VEHICLE NO LONGER OPERATES IN ELECTRIC MODE, USING THE HIGH VOLTAGE BATTERY TO POWER THE ELECTRIC MOTOR. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE ELECTRIC DRIVE MOTOR. WHEN ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE GASOLINE MOTOR ENGAGES AND PROVIDES ENOUGH POWER TO MOVE THE CAR. THIS IS ESPECIALLY PRONOUNCED WHEN MAKING A LEFT TURN AGAINST TRAFFIC.

06/10/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWN AND COUNTRY FORD (5401 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212, (704) 557-0596) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/10/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THE VEHICLE WILL NO LONGER OPERATE IN ELECTRIC MODE. THIS IS A MAJOR SAFETY CONCERN SINCE THERE IS NO ASSIST FROM THE HIGH-VOLTAGE BATTERY POWERED ELECTRIC DRIVE MOTOR. UPON ACCELERATING FROM A DEAD STOP, THERE IS A SIGNIFICANT LAG BEFORE THE ICE KICKS IN AND PROVIDES ENOUGH POWER TO MOVE THE VEHICLE.

06/10/2019
Components: SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

I WAS IDLING IN MY DRIVEWAY, AND ALL OF THE SUDDEN THE DASHBOARD LIGHTS UP AND SAYS THE BRAKES DON'T WORK ANYMORE. I ENDED UP HAVING TO RIDE THE HAND BRAKE TO THE DEALER. THE DEALER SAYS THAT MY BOOSTER WENT BAD.

06/04/2019
Components: SUSPENSION
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TREAD ON TIRES ON LEFT FRONT SIDE STARTED TO SHRED. DIAGNOSED AS BAD LOWER CONTROL ARMS IN FRONT

05/28/2019
Components: SERVICE BRAKES
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

BRAKE FAILURE: I WAS DRIVING MY USUAL COMMUTE AT 70 MPH ON AN INTERSTATE HIGHWAY. AS I APPROACHED MY EXIT RAMP, I LOOKED DOWN AT MY DASH CONSOLE TO SEE A RED BRAKE WARNING (!). THERE WERE NO CARS CLOSE, SO I TAPPED MY BRAKES TO MAKE SURE THEY WERE STILL WORKING. THAT IS WHEN I DISCOVERED THAT THE BRAKES WERE NOT WORKING AT ALL, DESPITE THE PEDAL GOING UP AND DOWN NORMALLY. NO BRAKES GOING 70! I WAS ABLE TO GENTLY APPLY THE E-BRAKE UP THE EXIT RAMP AND COME TO A STOP AT THE INTERSECTION. AT THAT POINT I WAS ABLE TO DRIVE SLOWLY OFF THE ROAD WITH MY E-BRAKE TO MAKE IT TO SAFETY. THIS COULD'VE ENDED UP SO MUCH WORSE IF THERE HAD BEEN TRAFFIC OR PEOPLE AROUND. THE REPAIR SHOP THAT FIXED THE CAR REPLACED MY ENTIRE BRAKE PEDAL ASSEMBLY AS SHOWN IN THE ATTACHED IMAGE. THE SHOP SAYS THAT THE PEDAL WAS NOT PUTTING OUT ENOUGH OHMS (~4.2), WHEN IT SHOULD HAVE BEEN PUTTING OUT BETWEEN 18-20 OHMS. I HAVE SAVED THE BRAKE PEDAL ASSEMBLY FOR THOSE WHO WOULD LIKE TO INVESTIGATE IT FURTHER. FORD HAS NOT SHOWN MUCH INTEREST IN MY SITUATION.

05/27/2019
Components: STRUCTURE
Incident Date: 05/27/2019
Crash: No
Fire: No
Summary

DRIVING DOWN THE ROAD ON A WINDY DAY AND THE HOOD CAME UP AND SMASHED THE WINDSHIELD STOP. BENT THE HOOD

05/22/2019
Components: STEERING
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO CONTINUE TO DRIVE. WHILE MAKING A RIGHT TURN, THE CONTACT HEARD AN ABNORMAL NOISE AND THE FAILURE RECURRED. THE CONTACT CALLED TEAM FORD LINCOLN (LOCATED AT 5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 395-5100) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 107,440. THE VIN WAS INVALID. *TR*JB

05/21/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

CAR WARNING LIGHT PLEASE PULL OVER SAFELY AND THEN CAR LOOSES ALL POWER HAS HAPPED A TOTAL OF 19 TIMES IN 4 MONTHS. STOPPED ME IN MIDDLE IF INTERSECTION TODAY. TWICE. HAPPENS WHEN DRIVING OR STARTING TO DRIVE FROM STILL POSITION.

05/14/2019
Components: STEERING
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADO0L34AR******
Summary

DRIVING ALONG THE ROAD AT <30MPH WHEN SUDDENLY THE POWER STEERING SERVICE NOW LIGHT CAME ON AND THE POWER STEERING COMPLETELY WENT OUT. THANK GOODNESS IT HAPPENED ON A SIDE ROAD AND NOT 5 MINUTES LATER WHEN WE WERE GETTING ON THE FREEWAY. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. SEARCHED THE ISSUE ONLINE AND FOUND HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. THEN CALLED FORD (CASE # CAS86858), AND THEY DO NOT HAVE A RECALL FOR THE 2010 (BUT THEY DO FOR THE 2011 AND ABOVE). PLEASE ISSUE THE RECALL TO INCLUDE THE 2010 AS WELL. THIS IS EXTREMELY DANGEROUS AND IS A HUGE COST TO THE FORD OWNERS. MORE COMPLAINTS CAN BE FOUND HERE: HTTP://WWW.CARPROBLEMZOO.COM/FORD/FUSIONHYBRID/2010/LOSE-POWER-STEERING-PROBLEMS.PHP

05/10/2019
Components: SERVICE BRAKES
Incident Date: 05/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL33AR******
Summary

I HAD THE AIRBAG REPLACED BECAUSE OF THE TAKATA RECALL. THE FOLLOWING WEEK, I STARTED THE CAR AND WARNING LIGHTS CAME ON. THANKFULLY, I WAS IN A PARKING LOT THAT HAD SOME EMPTY SPACES. I APPLIED THE BRAKES AND REALIZED I HAD NONE. THE BRAKE WENT TO THE FLOOR AND NOTHING. I HAD TO USE THE EMERGENCY BRAKE TO STOP THE CAR. I THEN STEERED TO A PARKING SPACE AND APPLIED THE EMERGENCY BRAKE TO STOP THE CAR AGAIN. I HAD TO HAVE THE CAR TOWED TO THE FORD PLACE. THEY SAID IT HAD NOTHING TO DO WITH THE AIRBAG REPAIR, BUT I CAN'T GET OVER HOW THERE WAS NO WARNING OF THE PROBLEM. THE CAR HAD DRIVEN PERFECTLY. MY SON COULD HAVE BEEN DRIVING MY CAR AND DOES NOT HAVE A LOT OF DRIVING EXPERIENCE. WE USE THE INTERSTATE ALL OF THE TIME AND I KEEP THINKING HOW I COULD HAVE BEEN IN HEAVY TRAFFIC WHEN THIS HAPPENED. PLEASE NOTE THAT I HAVE RESEARCHED THIS PROBLEM AND HAVE COME ACROSS MANY FORUMS WHERE PEOPLE ARE SAYING THE EXACT SAME THING HAPPENED TO THEM AND THEY WERE IN A FORD FUSION HYBRID! A CAR SHOULD NOT SUDDENLY LOSE ITS BRAKES! THE DEALERSHIP SAYS TWO ELECTRIC MODULES WENT OUT IN THE ABS SYSTEM AND IT'S $1,000 TO FIX THEM. THEY ALSO SAID THERE MAY BE A HYDRAULIC PROBLEM BUT "WE WON'T KNOW UNTIL WE REPLACE THE MODULES". I STILL CAN'T BELIEVE I HAD NO BRAKES IN AN INSTANT! THIS SHOULD BE A RECALL.

05/07/2019
Components: SERVICE BRAKES
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING 20 MPH IN MY SUBURBAN NEIGHBORHOOD. BRAKES FAILED WITHOUT WARNING. THE BRAKE PEDAL TRAVEL INCREASED SIGNIFICANTLY. STOPPING REQUIRED ME TO PUMP THE BRAKE PEDAL TO THE FLOOR FORCEFULLY WHILE ALSO APPLYING THE EMERGENCY BRAKE. STOPPING DISTANCE LENGTHENED SIGNIFICANTLY. THE DEALERSHIP INFORMED ME IT WAS AN ANTILOCK BRAKING SYSTEM (ABS) HYDRAULIC CONTROL UNIT (HCU) FAILURE. COST ESTIMATE IS $1,000 TO REPLACE.

04/19/2019
Components: AIR BAGS
Incident Date: 04/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL MY FORD DEALERSHIP IS NOT TAKING CARE OF THE RECALL ON MY CALL. THEY HAVE BEEN WAITING FOR 3 WEEKS FOR THE PART, BUT SAID TODAY THAT IT'S BACK ORDERED AND THEY HAVE NO IDEA HOW LONG IT WILL TAKE. IS THERE SOMETHING I CAN DO ABOUT THIS.

04/10/2019
Components: SERVICE BRAKES
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

COMPLETE BRAKE FAILURE DUE TO AN ELECTRONIC COMPONENT FAILURE. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOORBOARD. THERE WAS NO COLLISION AND THE VEHICLE CAME TO REST ON THE SHOULDER OF THE HIGHWAY. *JS

04/09/2019
Components: STEERING
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG3AR******
Summary

AS I WAS LEAVING THE HOUSE AND REVERSING THE STEERING WHEEL BECAME HARD . UNABLE TO STEER. IN CITY LIMITS. HAD TO HAVE A MAN PARK IT IN BACK OF MY HOUSE.

04/08/2019
Components: STEERING,AIR BAGS
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL - WHEN I ENTER MY VIN INTO YOUR SYSTEM, 0 RECALLS ARE SHOWN. THIS IS NOT CORRECT. I HAVE A LETTER FROM FORD FOR ***URGENT AIRBAG SAFETY RECALL*** - SAFETY RECALL NOTICE 19S01/NHTSA RECALL 19V-001. I CHECK YOUR SITE OFTEN, AND FOUND IT UNFORTUNATE AND DISTURBING TO STILL SEE 0 RECALLS EVEN THOUGH MY CAR DOES HAVE A RECALL FOR THE PASSENGER AIRBAG. I HAVE ALSO REPORTED A VERY COMMON POWER STEERING FAILURE IN THIS SAME CAR. YOU CONTINUE TO HAVE AN OPEN INVESTIGATION SINCE NOVEMBER 2017, WHICH ALSO SUPRISED ME TO SEE AN INVESTIGATION LEFT OPEN FOR SO LONG. THIS IS THE SECOND INVESTIGATION FOR THE SAME ISSUE ON THIS CAR... IF THERE IS FINALLY A RECALL FOR THE POWER STEERING, LIKE THERE IS BEEN FOR THE SAME STEERING RACK PART ON OTHER MODEL YEARS, WILL IT SHOW UP ON YOUR WEBSITE, OR WILL IT ALSO BE HIDDEN FROM YOUR RECALL NOTICES LIKE MY AIRBAG RECALL NOTICE? WHY ISN'T MY AIRBAG RECALL LISTED ON YOUR WEBSITE RECALLS WHEN I ENTER MY VIN?

04/07/2019
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 51******
Summary

I'VE REPLACED MY MOTOR MOUNTS THREE TIMES WITHIN 4 MONTHS. MY CAR STILL IS SHAKING, MY HEAT AND AIR ONLY WORKS ON THE RIGHT SIDE, UNDER MY HOOD SOUNDS LIKE A TICKING NOISE. THIS IS ALL WHILE PARKED. PLEASE TELL ME WHAT I CAN DO

04/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

"TAKATA RECALL" COMPUTER OR CLUSTER GIVES OFF SENOR LIGHTS AND IT'S NOT THE PROBLEM(SUCH AS EMERGENCY BRAKE ON, AND MANY MORE). A FORD DEALER HAS REPLACE, CLUSTER,WIRING HARNESS, CONTROL BOX AND DOES NOT FIX THE PROBLEM AND CLAIMS THEY CAN'T DO ANYMORE, BUT CALLED A FORD ENGINEER WHO DOES NOT RETURN CALLS, PER DEALER.

04/05/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOEPPEL FORD (5701 NORTHERN BLVD, WOODSIDE, NY 11377, (718) 885-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/02/2019
Components: ENGINE
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL34AR******
Summary

WHILE DRIVING IN HEAVY TRAFFIC ON A HOT (90 DEGREE) DAY IN PHOENIX AZ A RED TRIANGLE WARNING LIGHT CAME ON AND SAID TO STOP IMMEDIATELY, THEN THE ENGINE QUIT. I WAS FORTUNATE TO HAVE A PLACE TO COAST TO AND STOP. I TURNED OFF THE IGNITION AND RE-STARTED THE CAR. IT RAN FINE FOR A FEW MILES, THEN IT STOPPED AGAIN. WHEN TROUBLESHOOTING, THE CODE, POA7C CAME UP. (MOTOR ELECTRIC OVERTEMP) THE WATER PUMP FOR COOLING THE ELECTRIC DRIVE MOTOR WAS REPLACED APPROXIMATELY A YEAR AGO BECAUSE OF THE SAME CODE, BUT THE ENGINE DIDN'T QUIT AT THAT TIME. I NOTICED ONLINE THAT THIS IS A VERY COMMON AND DANGEROUS PROBLEM WITH FORD HYBRID CARS. I CALLED A FORD DEALER, AND THEY TOLD ME THAT THERE IS NO RECALL FOR THIS PROBLEM ON MY VEHICLE.

04/01/2019
Components: STEERING
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

MY 2010 FORD FUSION HUBRID RECENTLY INDICATED A POWER STEERING ASSIST FAULT ON THE DASH BOARD. THE VEHICLE WAS STATIONARY, PARKED IN THE DRIVE WAY. STEERING IS DIFFICULT.

04/01/2019
Components: SERVICE BRAKES
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I HAD A COMPLETE BRAKE FAILURE ON 12/18/2018 WHILE DRIVING DOWN A CITY STREET AND THE PEDAL WENT COMPLETELY TO THE FLOOR, I PUMPED FRANTICALLY WITH LITTLE OR NO RESISTANCE I TOOK THE CAR OUT OF DRIVE AND APPLIED THE EMERGENCY BRAKE AFTER REVIEWING I FOUND FORD KNEW OF THIS PROBLEM TSB-09-22-11 I ASKED FORD FOR HELP AS THIS IS A $2300 ABS MODULE FIX AND THEY STICK THEIR HEADS IN THE SAND .

03/30/2019
Components: STEERING
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHILE DRIVING TODAY AT 55MPH MY POWER STEERING LIGHTS BLINKED ON THEN LOST MY POWER STEERING. MANAGED TO BARELY GET OFF THE ROAD . VERY SCARY AND CAN'T BELIEVE THE NUMBER OF COMPLAINTS FOR THE POWER STEERING!! COULD HAVE EASILY WENT OFF THE ROAD AND OVER THE MOUNTAIN TODAY. HAVE TO TAKE TO THE DEALER MONDAY TO SEE WHAT ITS GOING TO COST TO REPAIR.. PLEASE DO A RECALL AS I HAD NO IDEA HOW MANY COMPLAINTS PEOPLE HAVE MADE. IT IS A LIFE THREAT!!! 2010 FORD FUSION HYBRID 67,000 MILES.

03/29/2019
Components: AIR BAGS
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I RECEIVED A "URGENT AIRBAG SAFETY RECALL" NOTICE URGING ME TO IMMEDIATELY GET MY DEFECTIVE AIRBAG REPLACED FOR FREE AT THE NEAREST FORD DEALER. I HAVE CONTACTED THREE DEALERS IN MY AREA AND THEY ALL SAID THAT THEY DO NOT HAVE THE PARTS TO REPLACE AND HAVE NO IDEA WHEN THEY WILL GET THE PARTS. FORD REMAINS IRRESPONSIBLE IN THEIR HANDLING OF THIS DEFECTIVE AND DANGEROUS SITUATION.

03/19/2019
Components: AIR BAGS
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUCCILLO FORD OF EAST GREENBUSH (634 COLUMBIA TURNPIKE, EAST GREENBUSH, NY 12061, (518) 479-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING UNDER 45 MPH, THE HYBRID BATTERY FAILED AND WOULD CONTINUE TO USE THE FUELED ENGINE BATTERY. THERE WERE NO WARNING INDICATORS ILLUMINATED. VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) DIAGNOSED THAT THE BATTERY HAD CRYSTALLIZED. THE DEALER REPLACED THE FUELED ENGINE BATTERY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

03/12/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

DRIVING ON INTERSTATE 77 IN OHIO TRAVELING THE SPEED LIMIT OF 70 MPH, THE POWER STEERING FAULT LIGHT CAME ON AND THE CAR WAS ALMOST IMPOSSIBLE TO STEER. THE ADVANC TRAC LIGHT CAME ON AND LOW TIRE PRESSURE LIGHT CAME ON.LUCKILY I GOT THE CAR OFF THE HIGHWAY AND CALLED TOW VEHICHE

03/10/2019
Components: STEERING
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

VEHICLE LOST POWER STEERING WHILE DRIVING. WARNING LIGHTS CAME UP ON THE DASHBOARD ABOUT LOST POWER ASSIST. I MANAGED TO PULL OUT OF TRAFFIC AND TO STOP. AFTER FIRST RESTART THE PROBLEM DID NOT GO AWAY, BUT AFTER WAITING 15 MINUTES AND RESTARTING AGAIN, IT DID.

03/06/2019
Components: STEERING
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

I WAS TAKING MY HUSBAND TO WORK. WE PULLED OVER AT A GAS STATION. I STARTED MY CAR AND WHEN I WENT TO PULL OUT OF THE STORE THERE WAS NO POWER STEERING. THEN THE SERVICE POWER STEERING LIGHT CAME ON AS WELL AS THE ADVANCE TRACTION SERVICE LIGHT. I STARTED LOOKING THROUGH THE OWNER'S MANUAL AND THE INTERNET FOR TROUBLESHOOTING TIPS ON WHAT MIGHT BE WRONG. AS I SEARCHED THROUGH THE INTERNET I NOTICED A TON OF OTHER PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE SAME CAR! IT SEEMED I WAS FORTUNATE SINCE I WAS PULLED OVER AT A STORE.... BECAUSE OTHER PEOPLE HAVE WRECKED AND EVEN BEEN KILLED BECAUSE OF THIS ISSUE! I'M NOT SURE WHY THIS HASN'T ALREADY BEEN RECALLED, BUT IT'S VERY UPSETTING THAT SO MANY PEOPLE HAVE MADE A COMPLAINT AND NOTHING HAS BEEN DONE! I HOPE THAT SOMEONE HAS THE DESCENCY TO DO SOMETHING ABOUT THIS SOON BEFORE IT AFFECTS ANOTHER LIFE.

02/21/2019
Components: STEERING
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333) WHERE THE BATTERY WAS REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WHILE DRIVING 65 MPH. THE VEHICLE WAS THEN TAKEN BACK TO THE SAME DEALER WHERE THE CONTACT WAS INFORMED THAT THE LOW TIRE PRESSURE PLACED THE POWER STEERING IN SAFE MODE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,656. *DT

01/25/2019
Components: STEERING
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

POWER STEERING SERVICE WARNING POP OUT, IT IS HARD TO TURN THE STEERING LEFT OR RIGHT AT HIGH SPEED ON HIGHWAY DRIVING AND HARDER WHEN IM DRIVING LOW SPEED AT CITY AND NOT TURNING WHEN I AM AT FULL STOP

01/23/2019
Components: AIR BAGS
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD LINCOLN RICHMOND (10601 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235, (804) 794-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED SINCE THE CLAIM DEALERSHIP NEVER CONTACTED CONSUMER. AIRBAG WAS INSTALLED.*JB

01/18/2019
Components: STEERING
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

POWER STEERING FAILURE

01/10/2019
Components: STEERING
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

STEERING WENT OUT ON CAR WHILE DRIVING, LUCKILY WAS WITH A FEW BLOCKS OF HOME AND ABLE TO PULL OVER SAFELY, GOING LESS THAN 20 MPH. STEERING WHEEL WOULD NOT TURN EITHER DIRECTION. CAR HAD TO BE TOWED TO SERVICE AT DEALERSHIP WHERE THEY REPORTED THE STEERING RACK NEEDED TO BE REPLACED FOR ABOUT $2500. AT LOCAL MECHANIC, THEY SAID COULD REPLACE STEERING RACK FOR $1200 BUT IT WOULD HAVE TO BE TAKEN TO A DEALER TO HAVE THE COMPUTER FLASHED. WENT WITH CHEAPER MECHANIC, TOWED TO DEALERSHIP TO COMPLETE COMPUTER WORK, AND COMPUTER WOULD NOT RECOGNIZE PART. WENT BACK TO ORIGINAL MECHANIC, THEY AGAIN REPLACED RACK THINKING IT WAS A DEFECTIVE PART (AT NO CHARGE), BACK TO DEALERSHIP, SAME PROBLEM - COMPUTER STILL NOT RECOGNIZING NEW PART. NOW FOR ALL THE NEW DIAGNOSTICS AT DEALERSHIP, COST HAS BEEN ABOUT $400 SO FAR. STILL DO NOT HAVE PART THAT WORKS AND CAR STILL AT DEALERSHIP NOT WORKING AND NOT RECOGNIZING PART. RUNNING OUT OF MONEY TO KEEP FEEDING INTO THIS CAR.

01/07/2019
Components: STEERING
Incident Date: 01/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING THE 'SERVICE POWER STEERING LIGHT' CAME ON AND SERVICE 'TRAC CONTROL'CAME ON. WHEN I PARKED THE VEHICLE AND TURNED IT OFF I WAS STILL ABLE TO STEER. AN HOUR LATER THE POWER STEERING COMPLETELY FAILED AND I WAS UNABLE TO TURN THE STEERING WHEEL.

01/07/2019
Components: STEERING,WHEELS
Incident Date: 11/17/2018
Crash: No
Fire: No
Summary

LUCKILY I WAS DRIVING UP TO A STOP SIGN AT 20 MILES PER HOUR WHEN THE POWER STEERING ASSIST LOCKED UP 44TH AND QUAKER LUBBOCK TEXAS

01/07/2019
Components: STRUCTURE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

BACK PASSENGER DOOR HINGE RUSTED AND JUST FELL APART. FORD SAID TO JUST LEAVE IT SINCE WE DON'T USE THAT DOOR VERY MUCH AT ALL.

01/04/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

DRIVING ON CITY STREET, SPEED LIMIT 45, UNABLE TO NORMALLY ACCELERATE - DID SO EXTREMELY SLOWLY - NOTICED WRENCH INDICATOR LIGHT AND STOP SAFELY WARNING LIGHT BOTH ON. CAR WOULD ONLY ACCELERATE TO 40MPH DESPITE PRESSING GAS PEDAL DOWN COMPLETELY. COULD NOT DRIVE TO WORK AS IT REQUIRED HIGHWAY DRIVING UP TO 60 MPH AND COULDN'T RISK DANGER OF SLOW OR STALLING VEHICLE. RESEARCH INDICATES THIS IS WELL KNOWN TO FORD (FAULTY THROTTLE BODY) AND WAS PARTIALLY ACCOMMODATED WITH EXTENDED WARRANTY (13N03) BUT OTHERWISE ELIGIBLE HYBRID VEHICLES NOT COVERED BY THAT PROGRAM. DANGEROUS ISSUE + KNOWN TO MANUFACTURER = EVENTUAL LAWSUIT.

01/03/2019
Components: STEERING
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MY CAR HAD "POWER STEERING ASSIST FAULT" COME UP ON THE DASHBOARD AFTER I STARTED IT IN A PARKING LOT AND THE LACK OF POWER STEERING MADE THE CAR UNABLE TO DRIVE SAFELY. THIS HAS HAPPENED SEVERAL TIMES, AND CLEARS AFTER TURNING OFF AND RESTARTING THE CAR.. HOWEVER, THE MESSAGE WILL NOT GO AWAY NOW EVEN AFTER RESTARTING THE CAR. FORD, WAS ABLE TO RECREATE THE FAILURE AND THRU DRIVING THE CAR & DIAGNOSTICS. I WAS THEN CALLED AND NOTIFIED THAT I NEEDED A STEERING RACK AT THE TUNE OF $2500. DURING THE PHONE CALL, I WAS TOLD THAT FORD HAS BEEN KNOWN TO ASSIST WITH THE EXPENSE, ESPECIALLY WITH HAVING SUCH LOW MILEAGE AND ASKED IF I WANTED THEM TO SUBMIT A REQUEST. OF COURSE, I WOULD, HOWEVER, I WAS INFORMED TODAY, 2 JAN. 19, THAT FORD REJECTED MY REQUEST FOR ASSISTANCE AND SAID WOULD NOT ASSIST WITH ANYTHING. I AM NOW AFRAID TO DRIVE THE CAR, FOR FEAR OF THIS HAPPENING AGAIN WITHOUT WARNING. I HAVE VERY FEW MILES ON MY CAR, APPROX 38,000 MILES. THERE HAVE BEEN MANY COMPLAINTS FOR THIS VERY ISSUE. OTHER YEARS HAVE BEEN RECALLED HOWEVER, NOT YET FOR THE 2010 MODELS. THIS IS VERY MUCH A SAFETY ISSUE. HOW CAN FORD NOT RECALL 2010'S WHEN IT IS A DOCUMENTED ISSUE? I DON'T FEEL LIKE I CAN DRIVE THE CAR KNOWING THAT THERE IS A SAFETY ISSUE OR SELL IT WITH A CLEAR CONSCIOUS. CAN NOT AFFORD $2500. AND, IT'S RUMORED THAT FORD WILL NOT MAKE THE FUSION AFTER THIS YEAR. HOW MANY MORE COMPLAINTS MUST BE RECEIVED BY NHTSA BEFORE A RECALL. PLEASE DO SOMETHING! THANK YOU, *TR

01/02/2019
Components: AIR BAGS
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL. I RECEIVED A POSTAL LETTER SAYING THE REPAIR IS AVAILABLE FOR RECALL 16V-384 BUT TWO LOCAL DEALERS CLAIM THAT THEY CAN'T GET THE PARTS. AFTER CALLING FORD MOTOR THEY DIRECTED ME TO A DEALER MORE THAN 70 MILES AWAY.

01/02/2019
Components: SERVICE BRAKES
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

CAR WAS DRIVING FINE. I WAS DRIVING WITHIN LOW SPEED CITY LIMITS. I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN, MY CHECKADVANCETRAC LIGHT, ABS LIGHT, AND BRAKE LIGHTS ALL CAME ON. WHEN I TRIED TO SLOW DOWN FOR A STOP, THERE WERE NO BRAKES, I KEPT TRYING BUT THEN FINALLY I TRIED AGAIN AND I HAD TO SLAM DOWN ON THE BRAKES TO EVEN GET THE CAR TO STOP. IT WAS VERY DANGEROUS, I COULDN'T STOP, IT SCARED ME. I CHECKED THE BRAKE FLUID AFTER I GOT HOME WHICH WAS FINE. I LET IT SIT, PUMPED THE BRAKES HARD, AND NOW THE BRAKES STARTED WORKING, BUT THE LIGHTS ARE STILL ON. THIS IS MY DAILY DRIVER FOR WORK AND ITS VERY SCARY. THIS ALL HAPPENED AFTER THE AIRBAGS WERE REPLACED, WHICH I HAD TO WAIT 6 MONTHS FOR. I SHOULD NOT HAVE TO DRIVE AN UNSAFE CAR. PLEASE LOOK INTO THIS. THIS IS ONGOING PROBLEM WHEN YOU RESEARCH ONLINE. THERE IS EVEN A FORD BULLETIN CODE ATTACHED BUT FORD DEALERSHIPS ARE NOT WILLING TO FIX THE PROBLEM. THE NUMBER IS TSB-09-22-11.

12/27/2018
Components: AIR BAGS
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADT0L31AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (POMPANO BEACH FORD LINCOLN, 2741 N FEDERAL HWGY, POMPANO BEACH, FL 33064) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS INVALID.

12/26/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG1AR******
Summary

WELL IT STARTED EARLY THIS YEAR. WHEN DRIVING THE CAR SOME TIME LOSE SPEED. IT SLOW DOW TO IT FEEL LIKE CAR NOT ON. THEN IT HAPPENS SOMETIMES ON HIGHWAY BE DRIVING THEN IT JUST START LOSING ACCELERATION. I HAVE TURN CAR ON AND OFF FOR FEE TIME THEN IT SEEM GO FOR FEE. THEN LOSE POWER. NOW MY CAR WAS SITTING IDLE FOR WHILE NOW IT WON'T ACCELERATE AT ALL FEW PEOPLE SAID IT IN SAFE MODE NO ACCELERATION AT ALL TURN CAR. ON AND NO SPEED WHEN PUSHING PALLAL DOWN

12/22/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL-DROPPED MY 2010 FUSION OFF ON WEDNESDAY AFTER 4 MONTHS WAITING FOR THE PART TO BE IN. ASKED TO HAVE AN OIL CHANGE DONE WHILE IT WAS BEING WORKED ON. I GO TO PICK IT UP SATURDAY AND DROP OFF THE RENTAL ONLY TO FIND MY VEHICLE WITH NO POWER STEERING, POWER STEERING FAULT, SERVICE ADVANCE TRAC SYSTEM. I RECENTLY HERNIATED A DISC IN MY BACK AND DO NOT POSSESS THE STRENGTH TO TURN THE WHEEL, RENDERING THE VEHICLE UNSAFE TO DRIVE WITHOUT POWER STEERING. MY FUSION NEVER LEFT THE SERVICE BAY. I GET A CALL MONDAY FROM SHEEHY FORD SERVICE, TELLING ME THAT I NEED A NEW RACK AND PINION TO THE TUNE OF $2400, DUE TO THE ELECTRONIC STEERING BEING AN ENCLOSED UNSERVICEABLE SYSTEM. SHEEHY REFUSED TO ACKNOWLEDGE THAT THEY CAUSED THIS FAILURE DURING THE COURSE OF MY OIL CHANGE AND RECALL REPLACEMENT OF THE PASSENGER SIDE AIRBAG. THEY QUOTED ME $1049 FOR AN AFTER MARKET RACK AND OFFERED TO PAY FOR IT IF I COULD PROVE THAT IT WAS SOMETHING THEY DID TO CAUSE THE FAILURE. AFTER HOURS OF SPEAKING TO THE SERVICE MANAGER AND ASSISTANT MANAGER THEY TOLD ME THAT THEY STOPPED PAYING FOR THE RENTAL WHEN I DID NOT DRIVE MY UNSAFE VEHICLE HOME. BY WEDNESDAY WAITING FOR A RETURN PHONE CALL ABOUT ANY OTHER OPTIONS AND CALLING FORD BECAUSE THERE WAS A RECALL FOR THE POWER STEERING ON 11S AND 12S, AS SUGGESTED BY THE SERVICE MANAGER, I TOLD THEM TO GO AHEAD AN ORDER THE AFTER MARKET RACK. THURSDAY THEY CALL TO TELL ME ITS READY. AS I RUN HOME TO GRAB THE KEYS FOR THE RENTAL, LEAVING IT IN FRONT OF MY HOUSE WITH MY PHONE, COMPUTER, AND OTHER ITEMS STILL INSIDE, FORD HAD SENT A TOW TRUCK TO REPOSSESS THE RENTAL. COUNTY POLICE BEING CALLED, RENTAL TOWED, CAB TO THE DEALER, PAY THE $1049, AND END UP GETTING CHARGED OVER $300 BY THE RENTAL COMPANY SINCE FORD REFUSED TO PAY WHILE THE POWER STEERING ISSUE WAS BEING ARGUED. UNSAFE AND ABSOLUTELY APPALLING BY SHEEHY AND FORD.

12/21/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THIS RECALL GOES BACK TO 2016 AT LEAST. FORD HAS SENT LETTERS IN 2016, 2017 AND 2018 WARNING ABOUT THIS RECALL AND THEY WILL NOTIFY ME WHEN PARTS ARE AVAILABLE. HOW LONG CAN FORD POSTPONE A SAFETY RECALL? APPEARS FORD IS WAITING FOR THIS ISSUE TO EXPIRE OR THE CAR TO BE SCRAPPED.

12/13/2018
Components: STEERING
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

WHEN MY WIFE WAS DRIVING THE POWER STEERING WENT OUT AND WARNING LIGHTS WENT ON. THOSE WARNING LIGHTS WERE: SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC. MY WIFE COULD NOT DRIVE THE CAR AND NEEDED TO GET IT TOWED TO A LOCAL SHOP.

12/11/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL - I HAVE BEEN WAITING 11 MONTHS SINCE FIRST LEARNING OF THIS RECALL TO HAVE THE AIRBAGS REPLACED. FORD HAS NOT YET ANNOUNCED WHEN THIS ISSUE WILL BE CORRECTED.

12/10/2018
Components: AIR BAGS
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL - I WAS NOTIFIED MONTHS AGO THAT MY PASSENGER AIRBAGS ARE NOT SAFE. LAST MONTH I FINALLY RECEIVED A LETTER FROM FORD SAYING THAT AIRBAGS WERE AVAILABLE TO FIX MY CAR. I CALLED MY FORD DEALER. THEY SAID THEY COULD NOT ORDER THE AIR BAGS AND I SHOULD TRY CALLING BACK IN A COUPLE WEEKS. I JUST CALLED MY DEALER AGAIN AFTER WAITING TWO WEEKS. THEY CONTINUE TO SAY THAT FORD WILL NOT ALLOW THEM TO ORDER THE AIRBAGS FOR THE RECALL. IT IS UNACCEPTABLE THAT FORD MADE ME WAIT MONTHS FOR AIRBAGS TO FIX MY UNSAFE CAR. IT'S DOWNRIGHT UNETHICAL TO SEND ME A LETTER SAYING THAT AIRBAGS ARE NOW AVAILABLE FOR MY CAR WHEN THEY CLEARLY AREN'T.

12/06/2018
Components: SERVICE BRAKES
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I WAS DRIVING AND MAKING A TURN. BRAKES WENT VERY SOFT AND HAD TO PRESS BRAKE PEDAL TO FLOOR TO GET IT TO STOP. BRAKE WARNING LIGHT AND ANTI-SKID LIGHTS ILLUMINATED ON DASHBOARD. TOOK A LONG TIME TO BRING CAR TO A STOP. THIS OCCURRED PRIOR TO TAKING THE CAR IN FOR THE TAKATA AIR BAG RECALL. THE CAR HAD BEEN SITTING AND THE BATTERY HAD DIED AND THEY SAID THAT WAS THE PROBLEM. INSTALLED NEW BATTERY, HAD AIR BAG REPLACED, AND THE ISSUE OCCURRED AGAIN. I AM STILL DRIVING THE VEHICLE BUT DO NOT FEEL THAT IT IS SAFE. WHEN WILL YOUR COMPANY AND FORD TAKE THIS SERIOUSLY? WHEN SOMEONE DIES LIKE WITH THE AIR BAG RECALL. THIS NEEDS TO BE DIAGNOSED AND FORD NEEDS TO PAY FOR THE REPAIRS DUE TO ALL THE COMPLAINTS.

12/05/2018
Components: AIR BAGS
Incident Date: 11/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL I HAVE CALLED LINDSAY FORD IN WHEATON, MD, THREE (3) TIMES ABOUT REPLACING THE PASSENGER AIRBAG. THE LAST TIME I WAS TOLD THE PARTS WOULD BE AVAILABLE IN TWO WEEKS.

12/04/2018
Components: AIR BAGS
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED BRITT FORD OF FAIRFAX (11165 FAIRFAX BLVD, FAIRFAX, VA 22030, (703) 591-8484) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THROTTLE BODY STUCK CLOSED WHILE DRIVING FORCING ENGINE POWER TO BE REDUCED THEN TO ZERO. HAD TO PULL OVER TO SIDE OF ROAD. PART WAS REPLACED HOWEVER, NOTICED THAT THE HYBRID MODEL WAS NOT SUBJECT TO A RECALL AND WARRANTY WAS NOT EXTENDED. SYMPTOMS WERE THE SAME AS FORD LETTER ISSUED TO DEALERS ON MARCH 16, 2015

12/03/2018
Components: STEERING
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

STEERING ASSIST QUIT AND I COULDN'T STEER ANYMORE ALMOST WRECKED

11/29/2018
Components: AIR BAGS
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL IT'S BEEN MORE THAN TWO YRS SINCE WE WERE NOTIFIED THAT OUR VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. WE RECEIVED FOUR LETTERS SINCE REMINDING US THAT WE ARE STILL WAITING FOR REPLACEMENT PARTS. RECENTLY, FORD SENT A LETTER STATING "A REPAIR IS AVAILABLE FOR YOUR VEHICLE". I CONTACT OUR LOCAL DEALER AND WAS TOLD THEY HAD TO ORDER THE PARTS AND WE WOULD BE CONTACTED WITHIN A FEW DAYS TO SCHEDULE AN APPOINTMENT TO BRING THE CAR IN FOR REPAIR. ONE MONTH LATER, I CONTACT THE DEALER TO FIND OUT WHAT'S TAKING SO LONG. NOW THE DEALER TELLS IT WILL TAKE A FEW MONTHS TO GET THE PARTS AND THAT I AM ON A WAITING LIST TO HAVE THE CAR REPAIRED. SO I CONTACT ANOTHER DEALER TO SEE IF I CAN GET THE CARE REPAIRED SOONER. THIS FORD DEALER TELLS ME THEY CANNOT ORDER THE PARTS AT ALL. AND CONTINUES TO SAY THAT FORD SENT OUT LETTERS TO CUSTOMERS STATING REPAIRS WERE AVAILABLE TO APPEASE THE CONSUMER. THE REPRESENTATIVE ADVISES TO GET A RENTAL OR NOT SIT ANYONE IN THE PASSENGER SEAT. UNBELIEVABLE! CAN WE GET A REASONABLE TIMELINE ON HOW LONG THIS IS GOING TO TAKE? JUST BE HONEST INSTEAD OF STRINGING US ALONG!

11/29/2018
Components: SERVICE BRAKES
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

I TURNED ON MY CAR AND MY CHECK ENGINE LIGHT CAME ON. I TURNED LEFT OUT OF MY DRIVEWAY ONTO THE MAIN ROAD GOING 10-15MPH. AFTER DRIVING ABOUT 5 SECONDS ON THE ROAD, MY ABS LIGHT, TRACTION LIGHT, ADVANCED TRACTION LIGHT, AND BRAKE LIGHT ALL WENT ON. I PULLED OFF TO THE RIGHT-HAND LANE AND PRESSED MY BRAKES TO STOP THE CAR. THE CAR DID NOT STOP AT ALL WHEN I PRESSED THE BRAKE PEDAL. I SLAMMED MY PEDAL TO THE GROUND AND THE PEDAL FELT SOFT. THE CAR SLOWLY CAME TO A STOP RIGHT AS I CAME TO THE INTERSECTION. I TURNED AROUND AND WENT BACK INTO MY PARKING SPOT. I HAD TO PUSH THE BRAKE PEDAL TO THE FLOOR TO STOP THE CAR. I TOWED MY CAR INTO THE FORD DEALERSHIP AND THEY COULD NOT DIAGNOSE WHY THE BREAKS FAILED. THEY CHANGED THE BATTERY BUT THEY WERE NOT ABLE TO PROVIDE AN EXPLANATION AS TO WHY THAT WOULD CAUSE THE BREAKS TO FAIL.

11/26/2018
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG4AR******
Summary

TAKARA RECALL, STILL NOT REPAIRED, WAS TOLD NOT TO DRIVE IT. WIFE WANTED A SAFE VEHICLE, BUT COULD NOT TRADE THE FORD FUSION 2010, BECAUSE OF RECALL. DID NOT GET LETTER FROM FORD ABOUT THEM PROVIDING A VEHICLE UNTIL REPAIRS TO AIR BAG COULD BE COMPLETED. ASK FOR REIMBURSEMENT FOR THE AMOUNT OF WHAT THEY WERE GOING TO PAY ANY RENTAL FEES. THEY REFUSED. CAR IS SITTING AND WANT RELIEF UNDER THE LEMON LAW.

11/21/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

POWER STEERING SUDDENLY FAILED, GIVING SERVICE WARNING, ALONG WITH WARNING TO SERVICE AUTOTRACK

11/16/2018
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND THE CONTACT WAS INSIDE THE VEHICLE, ALL FOUR DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT THE KEY FOBIK COULD NOT UNLOCK THE DOORS AND THE DRIVER SIDE DOOR WOULD NOT OPEN WHEN PROMPTED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR FINALLY OPENED WITH THE KEY FOBIK. THE CONTACT WAS ABLE TO CLIMB OUT OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REAR PASSENGER DOOR HAD A HISTORY OF BECOMING STUCK AND REMAINED LOCKED AFTER THE CONTACT EXITED THE VEHICLE. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

11/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551, (925) 294-7700) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/13/2018
Components: SERVICE BRAKES
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

AS I WAS DRIVING INTO A PARKING LOT, THE BRAKES FELT LIKE THEY WOULDN'T WORK AND THE WARNING LIGHT AND BELL WENT ON, BUT ULTIMATELY THE CAR STOPPED, BUT I HAD TO PRESS BRAKE PEDAL TO THE FLOOR HARD TO STOP THE CAR. I HAD THE CAR TOWED TO MIDAS. THEY SAID IT WAS AN ELECTRONIC OR COMPUTER PROBLEM AND SUGGESTED I TAKE IT TO A DEALER. I THEN HAD IT TOWED TO SAYBROOK FORD. THEY DIAGNOSED REPLACING ECU AND HCU, EVEN THOUGH THE CAR DIDN'T DEMONSTRATE THE PROBLEM TO THEM.I FOUND ON LINE A TECHNICAL SERVICE BULLETIN FROM FORD (TSB-09-22-11) AND A BRAKE SYSTEM UPDATE SPECIFIED BY FORD'S CUSTOMER SATISFACTION PROGRAM 10B13. WHEN I TOLD THE FORD DEALER, HE STATED THERE IS NO RECALL ON THE BRAKES. I EXPLAINED TO HIM AGAIN, BUT HE WAS NOT INTERESTED IN HEARING ABOUT THIS. I CALLED THE NATIONAL FORD OFFICE AND SPOKE WITH SOMEONE WHO SUGGESTED I CONTACT YOU. CONSUMER REPORTS SAID IF THE 2010 FORD FUSION HYBRID WAS BUILT BEFORE OCTOBER 17, 2009, THE DEALER SHOULD PERFORM THE BRAKE SYSTEM SOFTWARE UPDATE. MY CAR WAS BUILT ON APRIL 22, 2009 ACCORDING TO FORD, BUT THEY SAID MY CAR WASN'T COVERED. I AM COMPLAINING TO YOU AS MY CAR HAS THE EXACT PROBLEM STATED IN 10B13. PLEASE HELP. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

11/13/2018
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT MENTION A LOANER VEHICLE OPTION. THE DEALER STATED THAT THE PART MAY BE AVAILABLE IN DECEMBER OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/10/2018
Components: STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

OUT OF NO WHERE MY POWER STEERING LIGHT CAME ON AND IT IS VERY HARD TO TURN.

11/08/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JARRETT-GORDON FORD DAVENPORT (2600 ACCESS ROAD, DAVENPORT, FLORIDA 33897, (863) 422-1167) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB *TR

11/06/2018
Components: AIR BAGS
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

RECEIVED INITIAL LETTER BACK IN 2016 AND SEVERAL UPDATES AND NOTICES THROUGH 2018; HOWEVER, STILL HAVE NO PARTS AVAILABLE TO COMPLETE THE REPAIR AND HAVE LEFT SEVERAL MESSAGES!

11/06/2018
Components: AIR BAGS
Incident Date: 05/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I GOT A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG INFLATOR.( 5/2018) I CALLED FLAMMER FORD, AND I WAS TOLD I'D GET A CALL BACK WHEN THE PARTS CAME IN. I AM STILL WAITING MY CAR IS IN FLORIDA, AND I'D REALLY LIKE TO JUST DISABLE THE DRIVER'S SIDE AIRBAG. WILL THE DEALERSHIP DO THIS FOR ME? CAR IS 8 YEARS OLD!

11/05/2018
Components: AIR BAGS
Incident Date: 09/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT DRIVER'S SIDE DOOR BY A WORK VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE, BUT THE DRIVER'S DOOR WAS UNABLE TO BE OPENED. THE CONTACT EXITED THE VEHICLE THROUGH THE FRONT PASSENGER DOOR. ALSO, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GEORGIA 30096, (404) 418-6877) STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000. PARTS DISTRIBUTION DISCONNECT.

11/02/2018
Components: AIR BAGS
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155) CONFIRMED THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

11/02/2018
Components: STEERING
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

STEERING SUDDENLY STOPPED WORKING ALTOGETHER WITHOUT WARNING. ALERT DISPLAYED WAS "SERVICE POWER STEERING NOW". THERE WAS NO WAY TO EVEN TURN THE STEERING WHEEL UNDER MANUAL POWER. THIS HAPPENED WHILE THE VEHICLE WAS STOPPED IN A PARKING SPACE FOR ABOUT 5 MINUTES AND I NOTICED IT UPON BACKING OUT.

11/02/2018
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

DEALER WILL NOT FIX AIR BAG. SAYS THEY DO NOT HAVE PARTS.

11/01/2018
Components: AIR BAGS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

"TAKATA RECALL" - I HAVE BEEN WAITING FOR A LONG TIME TO HAVE THESE DEFECTIVE AIR BAGS REPLACED AND HAVE CONTACTED VISTA FORD IN CA NUMERIOUS TIME ABOUT THIS WITH NO RESPONSE FROM THEM.

11/01/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER JOHN KENNEDY FORD OF PHOENIXVILLE (730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460 (610)-917-8200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WERE UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2018
Components: STEERING
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

DRIVING ON INTERSTATE SUDDENLY WARNING SERVICE POWER STEERING SOON LIGHT CAME ON AND WITHIN SECONDS SERVICE POWER STEERING NOW & I LOST POWER STEERING! VERY DANGEROUS ! CAR IS AT FORD DEALERSHIP NOW & BEFORE THEY EVEN CHECK CAR I'M TOLD IT WILL BE A VERY EXPENSIVE REPAIR AS IF I HAD SOMETHING TO DO WITH PROBLEM. THIS TELLS ME IT IS A VERY COMMON COMPLAINT, I CALLED FORD MOTOR BEFORE GOING & WAS GIVEN A CASE NUMBER TO GET ME OFF THE PHONE,

10/30/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL. I HAVE HAD A RECALL NOTICE FOR THE AIRBAG SINCE 2016 AND FORD HAS DONE NOTHING TO CORRECT THE SITUATION. WHAT DO I NEED TO DO TO CORRECT THE ISSUE

10/30/2018
Components: AIR BAGS
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAKATA RECALL - FORD NOTIFIED ME A WEEK BEFORE AND PLACED ME ON ABOUT JUNE 15, 2018, IN A RENTAL VEHICLE THROUGH ENTERPRISE, AND THE FORD DEALER CONTINUES TO TELL ME EVERY OTHER WEEK WHEN I ASK THAT THEY HAVE NOT RECEIVED ANY INFORMATION FROM FORD AS TO WHEN FORD WILL REPLACE THE DEFECTIVE TAKATA AIRBAG IN MY 2010 FORD FUSION HYBRID. THIS LONG PERIOD OF TIME FORCING MY VEHICLE TO SIT IDLE AND NOT DRIVEN AND IS NOT GOOD MECHANICALLY ON IT. MY CAR WAS PURCHASED NEW AND DRIVEN BY ME FOR 7 (SEVEN) YEARS IN THE HIGH HUMIDITY ENVIRONMENT OF NORTHERN VIRGINIA, MAKING IT HIGHLY SUSCEPTIBLE TO THE CORROSION OF THE CANISTERS CAUSING THE EXPLOSION SHRAPNEL. I APPRECIATE FORD PROVIDING ME A COURTESY RENTAL CAR BUT I WANT MY CAR REPAIRED PROPERLY AND PROMPTLY BY FORD. CAN YOU PLEASE ASSIST WITH ENCOURAGING FORD CORPORATE TO RESTORE THE SAFETY OF MY CAR BY FORD REPLACE THE TAKATA AIRBAG IN A TIMELY MANNER.

10/29/2018
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

"TAKATA RECALL" FORD STILL HAS NOT CONTACTED ME SAYING THEY HAVE THE PARTS TO FIX MY FRONTAL AIRBAG RECALL ISSUE.

10/29/2018
Components: AIR BAGS
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE DEALER G STONE MOTORS (36 BOARDMAN ST, MIDDLEBURY, VT 05753, 1-802-388-6718) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE PROVIDED FROM THE MANUFACTURER TO SCHEDULE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO SCHEDULE THE RECALL REPAIR WHICH WAS UNACCEPTABLE TO THE CONTACT CONCERNING NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THERE WAS NO MENTION OF A LOANER VEHICLE OPTION FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS UNCERTAIN IF A FAILURE MAY PROGRESS WHILE WAITING TO RECEIVE THE PART FROM THE MANUFACTURER TO THE DEALERSHIP. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/18/18*JB

10/29/2018
Components: SERVICE BRAKES
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

INTERMITTENT SUDDEN LOSS OF BRAKING POWER, WITH SYSTEM GOING INTO "FAIL SAFE" MODE, "SERVICE ADVANCETRAC", "WRENCH", AND OTHER WARNING LIGHTS COMING ON, AND PEDAL GOING TO THE FLOOR. PRIMARILY ON INITIAL STARTING OF THE CAR, OR A FEW MOMENTS AFTER THE CAR WAS PUT INTO MOTION. THOUGH ALSO OBSERVED AT HIGHER SPEEDS. NOT RELATED TO STEERING OR ROAD CONDITIONS. PROBLEM SEEMED TO SELF-CORRECT AFTER TURNING CAR OFF AND THEN ON AGAIN, WOULD DISAPPEAR FOR 3 TO 12 MONTHS, THEN SUDDENLY REAPPEAR WITHOUT WARNING. TOO INTERMITTENT FOR CONFIDENT DIAGNOSIS. NEARLY CAUSED AN ACCIDENT ON SEVERAL OCCASIONS.

10/29/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL

10/27/2018
Components: STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

3 YEARS AGO-BATTERY FAILED AND COULD NOT EXIT THE VEHICLE AT ALL, NO WARNING. 2 YEARS AGO-PLASTIC PIECE IN DOOR WHICH ALLOWS THE MANUAL DOOR OPENER TO WORK BROKE, COULD NOT EXIT DRIVER SIDE DOOR. 3 YEARS AGO - ACCELERATOR STOPPED WORKING ON HIGHWAY, FINALLY PULLED OVER AND RESTARTED CAR AND IT WORKED - DEALER SAID COULD NOT FIND PROBLEM. ROCKER PANELS RUSTED OUT AFTER 6 YEARS - GARAGED INDOORS. HEATING SYSTEM FAILED - IT TOOK 1.5 MONTHS TO OBTAIN PARTS AND FIX VEHICLE, I WENT TO COLONIAL FORD 5 TIMES (AND HOUR EACH WAY) BECAUSE THEY SAID IT WAS FIXED 5 TIMES IN THE 1.5 MONTHS. 2018-10-25 - CHECK BRAKE SYSTEM LIGHT CAME ON - NO BRAKES GOING 65 MPH DOWN A HIGHWAY HILL FOR 5 MINUTES. POLICE GUIDED TO A HALT, RESTARTED CAR AND BRAKES WORKED. MADE IT HOME. BRAKES FAILED 3 TIMES THE NEXT DAY. FORD SAID THEY COULD NOT LOOK AT THE VEHICLE FOR 3 WEEKS BECAUSE THEY WERE SO BUSY SO I HAD TO RENT A VEHICLE. $1750 TO REPLACE BRAKE SENSORS WHICH THEY SAID COULD NOT COMMUNICATE WITH THE BRAKES.?? FIRST TIME FORD HAS BEEN ABLE TO DIAGNOSE SYSTEM.

10/26/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESPONDED AND HESITATED. THE VEHICLE DID NOT STALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

10/26/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL, I FIRST RECEIVED NOTICE OF THE ALLEGEDLY DEFECTIVE AIRBAG JUNE 2016. AS OF CURRENT DATE REPAIRS HAVE NOT BEEN MADE AVAILABLE.

10/26/2018
Components: AIR BAGS
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL

10/26/2018
Components: AIR BAGS
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL - I HAVE RECEIVED SEVERAL LETTER ABOUT THE AIR BAG RECALL ON MY VEHICLE FOR OVER 2 YEARS NOW. THE LETTER STATES THE REMEDY IS TO NOT HAVE ANYONE SIT IN THE PASSENGERS SEAT UNTIL THE AIRBAG IS REPLACED. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY TELL ME THEY DO NOT HAVE THE PARTS AND DON'T KNOW WHEN THEY WILL GET THEM IN AND WILL CALL ONCE THEY DO. IS THERE ANYTHING THAT I CAN DO TO HELP EXPEDITE THE AIRBAG REPLACEMENT PROCESS? THIS IS A MAJOR ISSUE BY NOT ALLOWING PASSENGERS IN THE VEHICLE. THANK YOU.

10/25/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WHENEVER I START MY CAR, THE RPM'S ARE BETWEEN 2-3 AND IT TAKES A COUPLE MINUTES TO REACH THE NORMAL IDLING RPM RATE. THE ENGINE ALSO MAKES CLICKING NOISES AND IS LOUDER THAN USUAL AND JUST DOES NOT SOUND RIGHT. AND PREVIOUSLY, MY CAR HAS RANDOMLY STALLED AND JUST TURNED OFF WHILE THE BATTERY STAYED RUNNING WHILE MAKING A RIGHT TURN OR JUST IDLING AT A STOP LIGHT. MOSTLY, MY CARS ENGINE JUST TURNS OFF WHILE RUNNING IT IN THE DRIVEWAY IN THE MORNING WHILE THE BATTERY STAYS ON. IT HAS NOT STALLED IN AWHILE BUT THERE IS STILL SOMETHING WRONG WITH THE ENGINE AND THE RPMS. ALSO SOMETIMES, A WRENCH LIGHT APPEARS ON THE DASHBOARD WHEN I AM EXPERIENCING THE PROBLEM.

10/20/2018
Components: STEERING
Incident Date: 10/05/2016
Crash: No
Fire: No
Summary

POWER STEERING FAILED

10/16/2018
Components: AIR BAGS
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTONATION FORD BRADENTON (5325 14TH ST W, BRADENTON, FL 34207, (941) 275-1267) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/16/2018
Components: STEERING
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

MY DAUGHTERS CAR ELECTRIC STEERING ASSIST MOTOR LOCKED UP WHILE DRIVING ON A MAJOR ROAD, CAUSING THE CAR WHICH WAS TURNING TO ALMOST GO OFF THE ROAD INTO ON COMING TRAFFIC. THE WHICH WAS BEING DRIVEN BY HER BOY FRIEND WAS HEADING INTO ACCIDENT, HOWEVER, THE YOUNG MAN WAS ABLE TO FORCE THE STEERING BACK WORKING BY BREAKING GEAR ON THE MOTOR ASSIST. IF MY DAUGHTER HAD BEEN DRIVING, SHE AND HER CHILDREN WOULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. THIS DEFECT HAS BEEN KNOW ON THIS MODEL FOR SOME TIME. WHAT IS IT GOING TAKE TO GET THIS FIXED, ANOTHER DEATH OF A FAMILY

10/15/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SHEEHY FORD LINCOLN AT (301) 358-4443 (LOCATED AT 901 N FREDERICK AVE, GAITHERSBURG, MD 20879) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..*BF *JB

10/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2018
Crash: No
Fire: No
Summary

ON SATURDAY, 8-18-18, AT ABOUT 10:15 AM, TURNED LEFT ONTO WOODWARD AVENUE HEADING NORTH (FAST LANE - 3RD LANE FROM THE RIGHT), IN THE MIDDLE OF THE HISTORIC WOODWARD DREAM CRUISE. I GOT A RED MESSAGE TO PULL OVER TO A SAFE PLACE. THIS WAS VERY DISTRESSING AS THERE WERE A LOT OF VEHICLES DOING THE CRUISE AND NO SAFE OR FREE PLACE TO ACTUALLY PARK A DISABLED VEHICLE. LIMP-ALONG MODE GOT ME OFF WOODWARD LOOKING FOR A PLACE TO PULL OVER. A COUPLE BLOCKS DOWN, IT DIED AT A STOP LIGHT IN A RESIDENTIAL NEIGHBORHOOD. I FIGURED SOME SOFTWARE GREMLIN HAD KILLED MY CAR, SO I CALLED A TOW TRUCK. (SIDE NOTE - THE DREAM CRUISE IS ABOUT CLASSIC CARS! MANY OF WHICH TEND TO BREAK DOWN! IT WAS QUITE THE WAIT FOR A TOW!) WHEN THE FORD SERVICE ADVISOR TURNED MY KEY IN THE IGNITION, IT STARTED RIGHT UP. I LEFT THE CAR TO MAKE SURE IT WOULDN'T DIE ON ME AGAIN. YESTERDAY, FRIDAY, 10-12-18, I PULLED INTO A PARKING LOT TO RETURN A CALL. AFTER ABOUT AN HOUR IN THE PARKING LOT WITH THE HEAT AT 70, THE CAR DIED AGAIN. WHAT WAS THE $307.73 ON THE SAME PROBLEM IN AUGUST FOR IF THE SAME SCARY THING HAPPENED AGAIN?! I SEE ON THE INTERNET THAT I'M NOT THE ONLY PERSON WHO EXPERIENCED THIS VERY SCARY SAFETY HAZARD! CAN YOU IMAGINE DRIVING ALONG AND YOUR CAR JUST DECIDES TO STOP? IT IS SCARY. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

10/12/2018
Components: AIR BAGS
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

MY COMPLAINT IS WITH THE PASSENGER AIR BAG. IT KEEPS TURNING OFF AND ON. THEY HAVE A RECALL FOR IT BUT HAS NOT COME UP WITH A SOLUTION. I HAVE A 2010 YOU THINK IT WOULDNT TAKE 8 YEARS TO FIX A PROBLEM. I HAVE MY DAUGHTER AND MY ELDERLY MOTHER IN MY CAR ALL THE TIME. THE ONE REASON I BOUGHT THIS CAR WAS FOR SAFETY BUT NOT THE AIR BAG CAN EXPLODE AND HURT THEM. WE HAVE WAITED AND WAITING AND IT HASN'T BEEN FIXED. I WONT LET ANYONE RIDE IN MY FRONT SEAT ANYMORE BECAUSE WE ARE SCARED SOMEONE WILL GET HURT. WITCH PUTS US IN A BIND WITH NOT ENOUGH ROOM IN MY CAR. WHEN WILL THIS BE FIXED BY THEM. AND NO I CAN NOT AFFORD A RENTAL UNTIL THEY FIX IT. THANK YOU FOR ANY INFO YOU CAN GIVE ME.

10/07/2018
Components: SERVICE BRAKES
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

MODERATE SPEED, STEPPED ON BRAKE, NO RESPONSE. STOMPED ON BRAKE FOR NO DISCERNIBLE RESPONSE. DASH LIGHTS CAME ON. HAD TO USE HANDBRAKE OR EMERGENCY BRAKE TO STOP. DEALER DIAGNOSED AND REPLACED ABS UNIT. THERE WAS AN OPEN NHTSA INVESTIGATION THAT DESCRIBED MY PROBLEM EXACTLY AND BLAMES A STUCK VALVE IN THE ABS CONTROLLER. APPARENTLY THERE WAS A COATING THAT GETS STICKY FROM BRAKE FLUID. FORD SHOULD BE REQUIRED TO PAY FOR AND FIX THIS SERIOUS SAFETY DEFECT.

10/02/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

THROTTLE BODY MALFUNCTIONS CAUSING LOSS OF ACCELERATION WHEN DRIVING. FORD ISSUED AN EXTENDED WARRANTY FOR MY MAKE, MODEL, & YEAR AS PART OF A PREVIOUS NHTSA INVESTIGATION, BUT NOTHING SHOWS UP FOR MY VIN.

09/28/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (844)-869-7236) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/17/2018
Components: STEERING
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WHILE DRIVING LOST POWER STEERING TO MANUAL. THERE IS A RECALL FOR THE 2011 BUT NOT THE 2010!! THIS IS HORRIBLE AND VERY SCARY. I WAS ON A HIGHWAY 24 IN COLORADO SPRINGS.

09/13/2018
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 01/10/2018
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN MANUFACTURER RECALL REGARDING THE AIR BAGS. ROBINSON BROTHERS FORD (225-293-8900, 11455 AIRLINE HWY, BATON ROUGE, LA 70816) INDICATED THAT THE PART HAD BEEN UNAVAILABLE SINCE JANUARY. THE DEALER ALSO INDICATED THAT THERE WAS NO OPTION OF A LOANER VEHICLE DUE TO A LIMITED SUPPLY. IN ADDITION, WHEN APPLYING THE BRAKE PEDAL, IT TRAVELED TO THE FLOORBOARD. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE DEALER DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

09/13/2018
Components: SERVICE BRAKES
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I WAS DRIVING MY 2010 FORD FUSION HYBRID HOME FROM WORK, AND MY ABS BRAKE SYSTEM LIGHTS CAME ON. I WAS ON THE HIGHWAY DRIVING FROM WORK, AND TRAFFIC WAS HEAVY BUMPER TO BUMPER PRACTICALLY; AS I WAS DRIVING, I TRIED TO BRAKE WHEN TRAFFIC CAME TO A STOP, I COULDN'T STOP, MY BRAKES WEREN'T WORKING. I HAD TO USE THE EMERGENCY BRAKE, TO STOP MY VEHICLE BEFORE HITTING THE REAR OF A VEHICLE; I TURNED OFF OF THE HIGHWAY ONTO TO CURVE OF THE HIGHWAY JUST IN THE NICK OF TIME BEFORE I HIT THE REAR OF THE VEHICLE IN FRONT OF ME. CONTACTED SILVER ROCK INC, WARRANTY ON MY VEHICLE, AND THEY STATED THE ABS CONTROL MODULE WAS NOT COVERED. THIS ITEM CAN ONLY BE PURCHASED BY FORD; WHICH COSTS $1180.36, JUST FOR THE PART. I CAN'T AFFORD THAT. NOW AM AT A LOSS, I DON'T KNOW WHAT AM GOING DO ABOUT THIS MATTER. I NEED A RESOLUTION. I AM STILL PAYING A CAR NOTE ON THIS UNIT; AND ITS MY ONLY TRANSPORTATION TO WORK. FORD DEALERSHIP STATED, THE ONLY RECALL THEY SHOW ON MY MODULE IS THE AIR BAG. I REPORTED THIS TO THE DEALERSHIP TODAY 09/13/2018. THIS IS A SAFETY HAZARD, THIS I KNOW.

09/13/2018
Components: SERVICE BRAKES
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

I WAS DRIVING AND MAKING A LEFT TURN. BRAKES WENT VERY SOFT AND HAD TO PRESS BRAKE PEDAL TO FLOOR TO GET IT TO STOP. BRAKE WARNING LIGHT AND ANTI-SKID LIGHTS ILLUMINATED ON DASHBOARD. TOOK A LONG TIME TO BRING CAR TO A STOP. TOOK THE CAR TO THE FORD DEALERSHIP AND, ALTHOUGH A COUPLE OF HYBRID WARNING LIGHTS CAME UP ON THE COMPUTER, THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. I AM STILL DRIVING THE VEHICLE BUT DO NOT FEEL THAT IT IS SAFE.

09/11/2018
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO UNLOCK WITH THE KEY OR MANUALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LUTHER FORD-LINCOLN (3629 U S 119, HOMER CITY, PA 15748, (724) 479-8083), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED REFERENCE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 80,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR **TR THE CONSUMER STATED DRIVER BACK DOOR WOULD NOT LOCK OR UNLOCK SAME FOR PASSENGER SIDE BACK DOOR. *JB

09/03/2018
Components: AIR BAGS
Incident Date: 08/07/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

ON AUGUST 7, 2018, I WAS INVOLVED IN AN ACCIDENT TRAVELING ABOUT 30-35MPH WHEN ANOTHER DRIVER RAN A STOP LIGHT CAUSING ME TO HIT THE SIDE OF THEIR CAR WITH THE FRONT OF MY CAR. MY AIR BAG DID NOT DEPLOY AND I SUSTAINED AN ACUTE HEAD INJURY, NECK AND BACK SORENESS. THE VEHICLE WAS TOTALED. I WOULD LIKE TO KNOW WHY MY AIRBAG DID NOT DEPLOY?

08/28/2018
Components: ENGINE
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL35AR******
Summary

MY CAR LOST POWER WHILE TRAVERSING A BUSY INTERSECTION AND I HAD TO PULL OVER. COULD RESTART, BUT THEN IT HAPPENED AGAIN. TOWED TO DEALERS, $500 TO REPLACE THROTTLE BODY AND PURGE VALVE. DROVE 1 DAY AND SIMILAR EVENTS OCCURRED. DEALER UNABLE TO GET HELP FROM FORD COMPANY. VERY DANGEROUS TO HAVE A CAR JUST QUIT WHILE DRIVING. ON A HIGHWAY THIS COULD HAVE BEEN CATASTROPHIC. THERE ARE MANY COMPLAINTS ON LINE OF A SIMILAR NATURE WITH FORD FUSIONS FROM MULTIPLE YEARS AND I AM VERY FRUSTRATED THAT FORD HAS NOT ADDRESSED A POTENTIALLY DISASTROUS SAFETY ISSUE. AND I STILL DON'T HAVE A CAR!

08/28/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2018
Components: STEERING
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAD0PL37AR******
Summary

THE VEHICLE WAS BEING DRIVEN BY MY ELDERLY MOTHER FOR EMISSIONS, AS I AM CURRENTLY DEPLOYED OVERSEAS. THE SERVICE ENGINE LIGHT CAME ON AND SHE LOST ALL ELECTRIC POWER-ASSISTED STEERING (EPAS). LUCKILY MY MOTHER WAS ABLE TO STEER THE VEHICLE OFF THE ROAD AND AVOID COLLIDING WITH ANYTHING BUT BEING 66 IF SHE LOST CONTROL ANYWHERE ELSE IT COULD OF BEEN FATAL. THE VEHICLE WAS DIAGNOSED AND DETERMINED TO HAVE THE SAME FAULT AS LISTED IN THE RECALL FOR THE 2011 FORD FUSION MODEL.

08/19/2018
Components: AIR BAGS,STRUCTURE
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

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

08/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

THE IGNITION SWITCH DOESN'T WORK. YOU CAN TURN THE KEY ON, BUT IT WILL NOT MAKE THE CONNECTION TO TURN THE ENGINE OVER. WE HAVE PUSHED THE KEY IN AND TURNED IT ON, BUT STILL NOTHING. WHEN THE KEY IS IN THE ON POSITION EVERYTHING WORKS (RADIO, LIGHTS, AIR, WINDOWS, ETC.) EVERYTHING BUT THE ENGINE! WHEN SEARCHING THIS ON THE INTERNET, I HAVE NOTICED THAT A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM.

08/15/2018
Components: STEERING
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

A $300 DOLLAR COST AT A FORD DEALERSHIP JUST TO RESET A MODULE OF THE STEERING WHEEL IS UNJUSTIFIED. SEEMS LIKE IT WOULD BE A MANUFACTURE'S DEFECT. MY 18 YEAR OLD DAUGHTER DRIVING THIS CAR WHEN ALL OF A SUDDEN THE STEERING WHEEL JUST WON'T FUNCTION TO MAKE A TURN IS A GRAVE CONCERN TO A PARENT NOT TO MENTION A HEALTH HAZARD TO ANY DRIVER. SHE WAS PULLING OUT OF A PARKING SPACE AND WHEN SHE INTENDED TO TURN THE WHEEL TO STRAIGHTEN OUT, THE WHEEL BECAME HARD TO TURN. SHE COULD ONLY MOVE IT FORWARD BACK INTO THE SPACE. I FEEL IT MERITS A RECALL NOW AND NOT WAIT FOR A FATAL CASE...

08/14/2018
Components: POWER TRAIN
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

THE WARNING LIGHT CAME ON FOR THE THROTTLE CONTROL/POWERTRAIN MALFUNCTION. THE VEHICLE JERKS FORWARD AS SOON AS I TAKE MY FOOT OFF THE BRAKE. IF I PUT IT IN REVERSE, THE VEHICLE JERKS BACKWARD WITHOUT ME HITTING THE GAS. THE VEHICLE WAS JUST TURNING INTO A PARKING GARAGE WHEN THIS OCCURRED.

08/14/2018
Components: ENGINE
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE SERVICE VEHICLE SOON WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND, ONCE RESTARTED, RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER (KISTLER FORD SALES INC., 5555 CENTRAL AVE, TOLEDO, OH 43615, (419)-531-9911), BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 93,000.

08/11/2018
Components: ENGINE
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

THROTTLE BODY DEFECT. VEHICLE LOST POWER ON HIGHWAY AND WOULD NOT GO OVER 50 MPH. THE VEHICLE WENT INTO SAFETY MODE, ALSO KNOWN AS "LIMP HOME MODE". DEALER REPLACED THROTTLE BODY, WHICH SOLVED THE PROBLEM. THE FORD "CUSTOMER SATISFACTION PROGRAM" INVOLVING THE DEFECTIVE THROTTLE BODY DOES NOT COVER HYBRID VEHICLES LIKE MINE, EVEN THOUGH IT HAS THE SAME DEFECTIVE PART. I COMPLAINED TO FORD AND THEY CREATED CASE #CAS15334188.

08/09/2018
Components: SERVICE BRAKES
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MY BREAKS IN MY 2010 FORD FUSION HYBRID STOPPED WORKING A COUPLE SECONDS AFTER STARTING THE CAR (ALONG WITH A BEEPING ALERT AND DISPLAY ON DASHBOARD TO CHECK BREAKS). FORTUNATELY I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED. I WAS ABLE TO PULL TO THE SIDE AND STOP. I TURNED THE VEHICLE OFF. WHEN TURNING THE VEHICLE BACK ON THE ALERTS WERE GONE AND BREAKS WORKED. I HAD THE BREAKS CHECKED AND WAS TOLD THEY WERE FINE. ABOUT A MONTH WENT PAST, I WAS COMING TO A STOP AT A LIGHT ON A CITY STREET AND MY BREAKS SUDDENLY WENT OUT (ALONG WITH AN ALERT DISPLAY OF CHECK BREAKS). LUCKILY NO CARS WERE IN FRONT OF ME SO I WAS ABLE TO MAKE A RIGHT TURN AND PULL TO THE SIDE UNTIL MY CAR CAME TO A COMPLETE STOP. I TURNED THE CAR OFF AND ON AND BREAKS AGAIN WORKED FINE AND ALL WARNING LIGHTS OFF. WITH PLANS TO TAKE THE VEHICLE TO THE FORD DEALER AFTER WORK I PARKED. AFTER ABOUT 8 HOURS WITH THE VEHICLE BEING OFF I RETURNED TO MY CAR. I TURNED ON THE VEHICLE AND THE BREAK ALERT WAS BACK AND I HAD NO FUNCTIONAL BREAKS. THIS TIME WHEN I CONTINUED TO TURN THE CAR ON AND OFF THE ALERT DID NOT GO AWAY AND THE BREAKS DID NOT RETURN.

07/31/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG2AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE SERVICE POWER STEERING NOW AND ELECTRONIC CONTROL SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION FRICTION ELEMENT G PERFORMANCE AND THE INVALID DATA RECEIVED FROM ABS CONTROL MODULE CODES WERE FOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,058.

07/27/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

THE 2010 FORD FUSION HYBRID KEEPS GOING INTO "LIMP" MODE EVEN ON THE HIGHWAY. THIS CAUSES POWER LOSS AND LOSS OF ACCELERATION. THIS CAN BE AT ANYTIME. THIS KEEPS HAPPENING MORE AND MORE AND FORD DOES NOT KNOW THE CAUSE OR RESOLVE.

07/19/2018
Components: SERVICE BRAKES
Incident Date: 07/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

LESS THAN A MINUTE AFTER STARTING THE CAR, I WAS BRAKING AND TURNING SLIGHTLY LEFT ON A SLIGHT DECLINE IN A PARKING LOT. THE BRAKE PEDAL SUDDENLY WENT SOFT, BRAKE FAILURE ALERT SOUNDED AND APPEARED ON DASHBOARD, AND PEDAL WENT ALL THE WAY TO THE FLOOR, NEVER RE-ENGAGING DESPITE PUMPING. THANKFULLY BECAUSE I WAS TRAVELING 10MPH AT MOST, AND DESPITE MY SHOCK AND CONFUSION, I WAS ABLE TO AVOID A COLLISION, AND QUICKLY PARK IN ANOTHER SPOT. I MADE A PHONE CALL AND DECIDED TO TRY AGAIN AND UPON RESTART THE BRAKES HAD NO PROBLEMS AND I WAS ABLE TO DRIVE HOME, WITH MY ONE HAND READY TO USE THE EMERGENCY BRAKE. GIVEN THE CONDITIONS THIS FAILURE OCCURRED, I SUSPECT THE PROBLEM IS WITH THE HYDRAULIC CONTROL UNIT.

07/16/2018
Components: AIR BAGS
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TAKATA RECALL. IT HAS BEEN MORE THAN 2 YEARS AND A FIX HAS NOT BEEN PROVIDED. I CANNOT SELL MY CAR WITH THIS RECALL NOR CAN IT BE FIXED. MY ONLY OPTION (OTHER THAN THE HASSLE OF A RENTAL CAR) IS TO NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT OF MY CAR WHICH, WITH A FAMILY OF 5, IS IMPOSSIBLE TO DO LEGALLY. LUCKILY, WE HAVE ANOTHER VEHICLE THAN CAN FIT US ALL. A COWORKER OF MINE HAD HIS TOYOTA REPAIRED EARLIER THIS YEAR BUT FORD HAS NOT YET TO ISSUE A SOLUTION. MORE THAN 2 YEARS WITHOUT A REMEDY IS A BIT RIDICULOUS.

07/11/2018
Components: STEERING,SUSPENSION
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0CG2AR******
Summary

MANY FORD FUSIONS HAVE A RECALL ON THE STEERING RACK. 2010 DOES NOT. MINE IS IN SHOP FOR REPAIR. ALSO, THE TRANSFER CASE WENT OUT. COSTLY REPAIRS. I AM NOT ABLE TO DRIVE DUE TO THE STEERING. ALREADY FIXED THE TRANSFER CASE AND SWAY BAR.

07/02/2018
Components: STEERING
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL35AR******
Summary

I EXITED MY CAR, WITH IT RUNNING, WENT INSIDE A STORE, WHEN I REENTERED MY CAR & PLACED IT IN REVERSE & BACKED OUT OF MY PARKING SPOT A RED WARNING APPEARED ON MY DASH "SERVICE POWER STEERING NOW". I THEN PLACED THE CAR IN DRIVE. THE POWER STEERING THEN COMPLETELY FAILED AND I WAS FORCED TO MUSCLE IT HOME FROM THERE. THE DASH INDICATORS NOW SAY "POWER STEERING FAULT" AFTER SOME RESEARCH I FIND THAT THERE HAS BEEN A RECALL FOR THE EXACT SAME EQUIPMENT USED IN THIS CAR, BUT NOT FOR THIS MODEL YEAR. WHY IS THERE NO RECALL FOR THIS MODEL YEAR? THIS IS AN EXTREME SAFETY ISSUE. LUCKILY I WAS NOT AT SPEED WHEN THIS FAILURE OCCURRED AS I AM NOT SURE I WOULD HAVE BEEN ABLE TO CONTROL THE VEHICLE HAD THAT HAPPENED.

06/30/2018
Components: STRUCTURE
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

DOOR WILL NOT CLOSE, LOOKS LIKE THE PAWL SPRING TAB HAS BROKEN. WILL NOT LOCK OR CLOSE, MAJOR SAFETY ISSUE FOR BACK SEAT PASSENGERS. HAPPENS WHEN STATIONARY OR IN MOTION

06/29/2018
Components: POWER TRAIN
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE INADVERTENTLY SHIFTED INTO NEUTRAL AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WERE IT WAS DIAGNOSED THAT THE SHIFTER SOLENOID FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

06/29/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

"TAKATA RECALL" I CALLED AUTONATION FORD IN TORRANCE AND ALSO CALLED FORD CORPORATE OFFICE, THEY SAID THAT THEY CANT FIND A MANUFACTURE TO FIX THE AIRBAGS. MIGHT BE TILL THE END OF THE YEAR TILL THEY FIX IT. TERRIBLE

06/29/2018
Components: POWER TRAIN
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

06/26/2018
Components: SERVICE BRAKES
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

AFTER PULLING OUT OF MY DRIVEWAY AND HEADING DOWN MY LOCAL STREET (APPROX 15-20 MPH) I PRESSED BRAKES APPROACHING INTERSECTION. ABS/BRAKE/MAINTENANCE LIGHTS CAME ON WITH MESSAGE 'SERVICE BRAKE SYSTEM' AND 'TRACTION CONTROL OFF'. BRAKE PEDAL WAS HARD AND BRAKE POWER FADED. I WAS ABLE TO PULL OVER AND GOT TOWED TO FORD DEALER. DEALER SAYS ABS MODULE FAILED AND NEEDS REPLACEMENT, $1500 OR MORE. IF THIS HAPPENED ON A HIGHWAY, I WOULD HAVE MOST CERTAINLY BEEN IN A SERIOUS ACCIDENT. I SEE MULTIPLE COMPLAINTS HERE IN RECENT MONTHS DESCRIBING SIMILAR PROBLEMS.

06/25/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START WHILE TURNING THE KEY IN THE IGNITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. IN ORDER TO START THE VEHICLE, THE KEY HAD TO BE WIGGLED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

06/22/2018
Components: POWER TRAIN
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

AFTER 100,000 MILE CHECKUP, WHEN RPMS ARE RAISED WRENCHES APPEAR ON DASHBOARD AND CAR WON'T GO ABOVE 2,000 RPM. THIS RESULTS IN A DANGEROUS LOSS OF POWER ON HILLS AND THE FREEWAY. ERROR CODE P2112, THROTTLE BODY FAILURE. THIS CLOSE IS COVERED BY A THROTTLE BODY REPLACEMENT UNDER CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER THIS IS NOT HONORED FOR HYBRID FUSIONS.

06/20/2018
Components: AIR BAGS
Incident Date: 06/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TAKATA RECALL FORD HAS BEEN SENDING ME LETTERS INFORMING ME OF THE RECALL FOR THE PAST 2-3 YEARS. WHEN I'VE ASKED AT THE DEALERSHIP, I'VE ALWAYS BEEN INFORMED THAT PARTS AREN'T AVAILABLE AND THAT THEY WILL LET ME KNOW WHEN THEY CAN COMPLETE THE RECALL REPAIR. THE MOST RECENT LETTER I RECEIVED FROM FORD INDICATED THAT THEY WOULD PROVIDE A RENTAL VEHICLE FOR US WHILE WE WAITED FOR REPAIR PARTS. THIS, TO ME, INDICATES THAT *SOMEONE* IS TAKING THE SAFETY RISK POSED BY THE AIRBAGS IN MY VEHICLE SERIOUSLY. HOWEVER, WHEN I VISITED SONORA FORD (DEALERSHIP IN SONORA, CA) I WAS ADVISED TO GET ON THE WAITING LIST, A *MINIMUM* OF 30-DAYS WAIT, THAT NO RENTAL VEHICLES WERE AVAILABLE, AND THAT THERE WAS NO TELLING WHAT VEHICLE I COULD GET AS A LOANER IF AND WHEN THE RENTAL WAS PROVIDED - MIGHT BE A PASSENGER CAR, MIGHT BE A F-150 TRUCK. I AM TEACHING MY DAUGHTER TO DRIVE IN THIS CAR AND AM TERRIFIED OF WHAT WILL HAPPEN IF A MINOR FENDER-BENDER TRIGGERS THE AIRBAGS. FORD IS NOT STEPPING UP AND MEETING ITS RESPONSIBILITY (OR EVEN ITS PROMISES) IN FOLLOWING THROUGH ON THE TERMS OF THE RECALL.

06/15/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT CALLED JOE MACHENS FORD LINCOLN AT 573-445-4411 (LOCATED AT 1911 W WORLEY STREET, COLUMBIA, MO 65203) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *TT

06/07/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER WAS WAS INFORMED THAT THE PARTS NECESSARY TO COMPLETE THE RECALL REPAIR WERE NOT YET AVAILABLE. *JS

06/06/2018
Components: AIR BAGS
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

"TAKATA RECALL" THIS "JOKE" HAS GONE ON FAR TOO LONG. UNTIL PARTS ACTUALLY BECOME AVAILABLE, HOW ABOUT HAVING THE DEALER SIMPLY REMOVE THE DEFECTIVE INFLATOR AND LET US RELY ON THE 3-POINT SEAT BELT???!!! IT WOULD BE TONS BETTER THAN HAVING TO SUFFER WITH ONLY 3/4 OF A CAR AND HAVING TO PUT MY MOBILITY CHALLENGED WIFE IN THE BACK SEAT. THIS IS JUST PLANE WRONG AND STUPID!!!!

06/05/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

WHILE DRIVING ON CITY STREETS THE ENGINE (35 MPH) THE ENGINE LOST POWER AND DROPPED IN SPEED YO A FEW MPR. SHUT ENGINE DOWN AND THEN RESTARTED THE ENGINE I DROVE ABOUT A MILE AND THE SAME THING HAPPENED AGAIN ONLY THIS TIME THE ENGINE ICON LITE CAME ON. I THEN CALLED FOR A WRECKER WHICH TOWED THE CAR TO THE DEALER. THERE THEY SAID IT WAS THE E THROTTLE BODY.

06/03/2018
Components: POWER TRAIN
Incident Date: 05/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

WHILE DRIVING UPHILL. MY CAR LOST POWER AND COULD ONLY GO APPROXIMATELY 40 MPH. THE POWERTRAIN WARNING LIGHT CAME ON. THIS HAPPENED 6 TIMES OVER A WEEK OR TWO. IT WAS DUE TO AN ELECTRONIC THROTTLE BODY FAILURE AND THE REPAIR COST OVER $500. THE NEXT DAY I FOUND OUT FORD HAS A CUSTOMER SATISFACTION PROGRAM #13N03 TO REPLACE THIS KNOWN DEFECTIVE PART IN FORD FUSIONS AND OTHER MODELS. THE WARRANTY FOR THE ELECTRONIC THROTTLE BODY WAS EXTENDED TO 10 YEARS AND 150,000 MILES. MY CAR IS 8 YEARS OLD AND HAS UNDER 100,000 MILES. I CALLED FORD AND AFTER SPEAKING TO A REPRESENTATIVE AND A SUPERVISOR, WAS TOLD FUSION HYBRIDS ARE NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM. THE ELECTRONIC THROTTLE BODY IN MY FUSION HYBRID IS THE EXACT SAME PART THAT IS IN THE FUSION THAT IS COVERED IN THE PROGRAM. IT IS THE EXACT SAME DEFECTIVE PART IN MY HYBRID THAT CAUSED THE SUDDEN LOSS OF POWER THAT HAS BEEN DEEMED A SAFETY ISSUE NECESSITATING THE CUSTOMER SATISFACTION PROGRAM. IF A DEFECTIVE PART IS KNOWN TO CAUSE A SAFETY ISSUE AND THE WARRANTY ON A PART IS EXTENDED DUE TO THE SAFETY ISSUE, THEN THAT SAFETY ISSUE APPLIES TO ALL MODELS THAT HAVE THE KNOWN DEFECTIVE PART. TO EXCLUDE A PARTICULAR MODEL THAT CONTAINS THE DEFECTIVE PART FROM THE CUSTOMER SATISFACTION PROGRAM, IS TO MINIMIZE THE SAFETY OF CERTAIN CITIZENS. GIVEN FORD'S SELECTIVE CORRECTIVE ACTION TO ADDRESS THIS KNOWN SAFETY ISSUE, I BELIEVE A RECALL ON THIS PART IS NECESSARY.

06/02/2018
Components: AIR BAGS
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TAKATA RECALL HAS NOT BEEN FOLLOWED THROUGH WITH FORD.

06/02/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL - IT'S BEEN 2 YEARS SINCE THE RECALL NOTICE AND STILL NO FIX. WHAT IS GOING ON?

06/01/2018
Components: SERVICE BRAKES
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TURNED ON VEHICLE WENT ONTO RESIDENTIAL STREET. WENT TO HIT BRAKES AND THEY DIDN'T WORK. THE FOLLOWING LIGHTS CAME ON TRACTION CONTROL/ABS/BRAKE LIGHTS. TOOK INTO FORD FOR REVIEW. THEY REPLACED HCU, ECU, AND MASTER CYLINDAR. EVEN GOING SLOW WAS NOT ABLE TO STOP AT A RED SIGNAL AND HAD TO MAKE RIGHT TURN TO AVOID CRASH IN INTERSECTION. REPAIR COSTS WERE ABOUT $2500.

05/31/2018
Components: SERVICE BRAKES
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE DID NOT STOP. THE CONTACT STATED THAT ALL THE WARNING INDICATORS IN THE VEHICLE ILLUMINATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY MANUALLY SHIFTING THE VEHICLE INTO THE PARK POSITION. JERRY'S FORD ALEXANDRIA (6510 LITTLE RIVER TURNPIKE, ALEXANDRIA, VA) WAS CALLED AND THE CONTACT WAS INFORMED THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

05/29/2018
Components: AIR BAGS
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

I RECEIVED A RECALL NOTICE FROM FORD IN FEBRUARY 2018. THE FORD DEALERSHIP IN LUMBERTON, NJ HAS NEVER RECEIVED THE PARTS TO FIX THE DEFECT IN THE PASSENGER AIRBAG. IS THERE ANY FORD DEALERSHIP THAT HAS RECEIVED THE PARTS? MY WIFE COULD BE IN DANGER WHEN SHE RIDES WITH ME.

05/23/2018
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

I TURNED ON THE ENGINE IN THE MORNING AND THE CAR SEEM TO START FINE, BUT WHEN I PUT THE GEAR SELECTOR IN REVERSE AND PRESSED THE GAS PEDAL SUDDENLY THE CHECK ENGINE CAME ON AND THE CAR STARTED SHAKING VIOLENTLY, I INSTANTLY TURNED OFF THE CAR AFTER A FEW SECONDS I TRIED TURNING THE CAR BACK ON, THE CHECK ENGINE LIGHT WENT AWAY, AND IT SEEM TO WORK FINE AFTER THAT, BUT THIS NOW HAPPENS ON A DAILY BASES AT RANDOM TIMES OF THE DAY, I CHECKED THE CAR WITH AN OBD2 SCAN TOOL AND IT HAD CODES P2111 AND P2135 THIS KEEPS HAPPENING EVEN AFTER REPLACING THE GAS PEDAL AND THE THROTTLE BODY

05/21/2018
Components: AIR BAGS
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FOX MOTOR GROUP LLC, 3560 28TH STREET SE, GRAND RAPIDS, MICHIGAN 49512) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/17/2018
Components: SERVICE BRAKES
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

LEFT HOUSE ONE MORNING ABS LIGHT CAME ON AND LITTLE TO NO BRAKES. CAME BACK SLOWLY TO THE HOUSE. WAITED FIVE MINUTES TRIED AGAIN. AGAIN BRAKE PEDAL WENT TO THE FLOOR. WAITED 2 HOURS AND DROVE TO MY MECHANIC 2 MILES AWAY USING BACK ROADS. MECHANIC WHO IS RIGHT ON A HIGHWAY WENT TO TAKE IT FOR A DRIVE. NO BRAKES. AFTER CHECKING CODES IT WAS DETERMINED THAT IT NEEDED NEE ABS MODULE AND BRAKE BOOSTER. MY UNDERSTANDING IS THIS HAS BECOME A VERY SERIOUS PROBLEM THAT SHOULD BE RECALLED. HAD I MADE IT TO HIGHWAY AND HAD THIS HAPPEN AT INTERSECTION IT COULD HAVE BEEN A CRITICALLY SERIOUS SITUATION. NOW I AM SPENDING $2264 ON A FIX THAT SOME HAVE SAID DOES NOT HELP THE SITUATION. CAN WE PLEASE HOLD FORD ACCOUNTABLE FOR THESE ISSUES? THIS SHOULD BE A RECALL. DO I EVEN KNOW THE PARTS I AM BUYING WONT FAIL IN THE FUTURE OR WORSE WILL I BE SELLING A FUTURE DEATH TRAP TO A STRANGER.

05/15/2018
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

05/13/2018
Components: STEERING
Incident Date: 05/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I PARKED MY CAR ON THE DRIVEWAY YESTERDAY AND WHEN I WENT OUT TO USE IT TODAY I CAN NOT TURN THE STEERING WHEEL. DASH SHOWS "POWER STEERING ASSIST FAULT". AFTER INVESTIGATION ON THE INTERNET, I SEE NUMEROUS COMPLAINS AND LAWSUITS REGARDING THIS EXACT ISSUE. THANK GOD I WAS NOT DRIVING THE VEHICLE WHEN THE STEERING ASSEMBLY FAILED. I UNDERSTAND FORD HAS VOLUNTARILY RECALLED MODEL YEARS 2011 THROUGH 2013 TO REPAIR THIS ISSUE, HOWEVER MY 2010 VIN WAS NOT INCLUDED. APPARENTLY REPLACEMENT OF THE FAILED PS ASSEMBLY IS THE ONLY OPTION AND THE COST IS OVER $2,000. EVEN AFTER REPLACEMENT, I DON'T FEEL CONFIDENT THE ISSUE WON'T HAPPEN AGAIN BASE ON NUMEROUS USER COMMENTS THAT HAD THEIR CARE REPAIRED. I BELIEVE THE NHTSA IS INVESTIGATING THIS ISSUE AND HAS OVER 850 FILED COMPLAINTS. WHAT IS THE STATUS OF THAT INVESTIGATION?

05/08/2018
Components: AIR BAGS
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (AUTO NATION FORD, 2305 S COLLEGE ST. AUBURN, AL 36832, (334) 316-8628) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/07/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

THE CAR STOPPED WHILE DRIVING THROUGH THE FREE WAY@55 MPH. DO NOT ACCELERATE. THE ENGINE VIBRATE AND CAR SHAKING. AFTER TURN OFF AND TURNED ON THE ENGINE FEW TIMES, THE CAR WAS PERFORMING FINE. THE DEALER CHECKED. NO MALFUNCTION CODE WAS DETECTED. THEY TOLD THAT 95% IT IS DUE TO THE CLOGGING OF ELECTRONIC THROTTLE VALVE. SO REPLACED. I ASKED AND THEY SHOWED THE OLD ONE. I OBSERVED NO CLOGGING OR GREASE ON THE VALVE. IT WAS CLEAN. THIS PARTS/OR THROTTLE VALVE SYSTEM WAS FUNCTIONING. THE CAR HAS 85,000 MILE.I SPOKE TO FORD ABOUT THIS SAFETY ISSUE. THEY DON'T DO ANY BECAUSE THE WARRANTY EXPIRE.

04/30/2018
Components: STEERING
Incident Date: 04/28/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 15 MPH AND APPROACHING A STOP LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL. IN THE PROCESS, THE STEERING WHEEL SEIZED, THE VEHICLE STALLED, AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PLANTATION FORD (707 NORTH STATE ROAD 7, PLANTATION, FL 33317, (954) 908-6613) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE CONTACT ALSO CALLED THE MANUFACTURER AND WAS INFORMED THAT THE POWER STEERING FAILURE WAS COMMON, BUT A RECALL HAD NOT BEEN ISSUED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.

04/23/2018
Components: AIR BAGS
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAKATA RECALL - DEFECTIVE AIRBAGS - WHEN WILL MY VEHICLE BE FIXED ? WHEN WILL I RECEIVE WRITTEN NOTIFICATTON TO TAKE MY VEHICLE TO THE DEALER FOR EXPEDITIOUS REPAIR ?

04/18/2018
Components: SEAT BELTS
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

PASSENGER SEATBELT POPPED WHEN PUTTING IT ON. IT WILL NOT WORK NOW AND NOT UNDER BUMPER TO BUMPER WARRANTY.

04/16/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

STEERING WHEEL RECALL. CONSTANT STOP SAFELY NOW PROMPT CAUSING THE CAR TO BE UNSAFE ON THE HIGHWAY. IF I DRIVE FOR AN HOUR OR MORE THIS BEGINS HAPPENING AT SPEEDS OVER 60 MILES PER HOUR

04/13/2018
Components: STEERING
Incident Date: 04/13/2018
Crash: No
Fire: No
Summary

POWER STEERING FAILURE

04/10/2018
Components: AIR BAGS
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TAKATA RECALL: FORD NOTICE JUNE, 2016 16S26 NHTSA REF#: 11011356 JULY 2017 THE TAKATA RECALL HAS DISAPPEARED FROM MY VIN

04/07/2018
Components: SERVICE BRAKES
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

WHEN DRIVING - INTERMITTENTLY WARNINGS STATING BRAKE SYSTEM FAILURE THEN LOSES ALL BRAKE FUNCTION FORCING USE OF EMERGENCY BRAKE- HAS HAPPENED ROUGHLY 6 TIMES DROPPED VEHICLE OFF AT FORD THEY HAVE HAD IT FOR 5 DAYS AND STILL HAVE NO IDEA HOW TO REPAIR IT

04/03/2018
Components: STEERING
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

INTERMITTENTLY THE POWER STEERING WILL GO OUT AND MAKE IT VERY DIFFICULT TO STEER THE VEHICLE. IT HAPPENS AT LOW AND HIGH SPEEDS, MOST OFTEN WHEN THE WHEEL HAS BEEN ROTATED TO TURN THE VEHICLE.

03/29/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AND THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO STOP THE VEHICLE. THE DEALER WAS NOT CONTACTED FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,900. *TT *JS THE CONSUMER STATED THE DEALER WAS NOTIFIED BUT COULD NOT DETERMINE THE FAILURE. *JS

03/22/2018
Components: STEERING
Incident Date: 03/09/2018
Crash: No
Fire: No
Summary

POWER STEERING ASSIST FAULT OCCURRED WITHOUT WARNING WHILE DRIVING ON CITY STREETS. I WAS STILL ABLE TO DRIVE BUT REQUIRED A LOT OF FORCE. 94,000 MILES. INITIALLY, RESTARTING THE CAR FIXED THE PROBLEM, BUT THIS ONLY HELPED A FEW TIMES.

03/17/2018
Components: SERVICE BRAKES
Incident Date: 03/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

WHILE DRIVING ON CITY STREET APPROX 45MPH, BRAKE LIGHT ILLUMINATED ALONG WITH CHECK BRAKE SYSTEM AND SERVICE ADVANCE TRAC. OBSERVED DRAMATICALLY REDUCED BRAKING POWER. HAD TO USE EMERGENCY BRAKE TO SAFELY CONTROL VEHICLE. PULLED OVER, CHECKED VEHICLE AN OBSERVED NO APPARENT LEAKS. BRAKE FLUID WAS SLIGHTLY LOW. TOPPED IT OFF. RESTARTED VEHICLE AND DROVE SHORT DISTANCE HOME WITH NO IMPROVEMENT. SYMPTOMS APPEAR SIMILAR TO EXISTING REPORTS ON EARLIER MODEL FUSIONS EXCEPT THAT I DID NOT ENGAGE ABS PRIOR TO OCCURRENCE.

03/12/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

2010 FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PASSENGER FRONTAL AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

03/08/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Summary

IGNITION SWITCH IS IN STOP POSITION SOMETIMES WILL START SOMETIMES NOT HAVE TO TURN POSITION WITH BOTH HANDS AND SOMETIME WILL TURN ON BUT NOT ALL THE TIME PULL KEY OUT AND HAVE TRIED TO TURN KEY AROUND BUT WON'T WORK EITHER CAR IS STOP POSITION AND COULD HAPPEN ANYWHERE WHEN TRY TO START.

02/26/2018
Components: STEERING
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

POWER STEERING FAILED WHILE DRIVING ON CITY STREET MAKING IT VERY DIFFICULT TO STEER.

02/26/2018
Components: SERVICE BRAKES
Incident Date: 02/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

DRIVER WAS APPROACHING A STOPLIGHT ON A RESIDENTIAL STREET WITH A 35 MPH SPEED LIMIT. THE LIGHT TURNED YELLOW THEN RED AND DRIVER APPLIED BRAKES TO STOP AT THE LIGHT. THE BRAKES COMPLETELY FAILED AND DRIVER PROCEEDED THROUGH THE RED LIGHT INTERSECTION. DRIVER SLOWED ENOUGH A BLOCK LATER AND PULLED INTO THE OPEN GRASS FIELD NEXT TO THE POST OFFICE BEFORE FINALLY COMING TO A GRADUAL STOP. TWO WARNING LIGHTS APPEARED ON THE DASHBOARD AT THE TIME OF FAILURE. AFTER TURNING THE POWER OFF THEN BACK ON AGAIN THE BRAKES WORKED PERFECTLY NORMAL AGAIN AND THE WARNING LIGHTS DID NOT COME BACK ON. THE CAR WAS TAKEN TO THE LOCAL FORD DEALERSHIP AND THEY DROVE THE CAR AND CHECKED IT FOR QUITE SOME TIME, HOWEVER, THEY FOUND NOTHING WRONG WITH IT. THEY DID NOTICE THAT SOME ERROR CODES HAD INDEED TRIPPED IN THE PAST, BUT AGAIN, COULDN'T FIND ANY PROBLEMS AT ALL WITH THE BRAKE SYSTEM ($120 LATER).

02/23/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TWICE NOW THE CAR DRIVES FINE AND ALL OF A SUDDEN POWER STEERING FAILS AND ADVAN TRAC ERROS AND MAKES THE CAR BASICALLY IMMOBILE AND VERY DANGEROUS. THE FIRST TIME THE VEHICLE CLEARED ITSELF AFTER IT WAS BALE TO BE PARKED AND SAT FOR AN HOUR. CURRENTLY IT STRANDED AND IMMOBILE.

02/23/2018
Components: AIR BAGS
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL SINCE THE PROBLEM IS WELL KNOWN AND INVOLVES RISK OF DEATH IT SEEMS THEY SHOULD HAVE REPLACED THE DEFECTIVE COMPONENT BY NOW.

02/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I WAS DRIVING ONE MORNING AND ALL OF A SUDDEN BRAKE FAILURE POPPED UP AND I RAN A RED LIGHT BECAUSE THE CAR WOULDN'T STOP I PULLED IN A GAS STATION AND IT STILL WAS ROLLING SO I IMMEDIATELY PUT THE EMERGENCY BRAKES ON FOR IT STOP THEN ONCE I MADE IT HOME IT DIDNT STOP I ALMOST RAN INTO MY HOUSE IT SCARED ME TO DEATH

02/06/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

IT STARTED AT ON TIME WHEN GOING TO EXIT THE STATIONARY CAR, I COULD NOT EXIT THE CAR BECAUSE THE LOCK WOULD NOT UNLATCH, YOU COULD NOT OPEN THE DRIVER OR PASSENGER DOORS FROM INSIDE OUR OUTSIDE. NOW IT HAS MOVED ON TO ALL THE DOORS, SOMETIMES THEY WORK AND OPEN SOMETIMES THEY DON'T. I HAVE REPLACED THE DRIVER DOOR HANDLE 3 TIMES ALREADY FOR THE SAME ISSUE EACH TIME, IN THE HANDLE LATCH ITSELF THERE IS A LITTLE PLASTIC PIECE THAT KEEPS BREAKING INSIDE THE HANDLE NOT ALLOWING THE HANDLE TO PULL OPEN THE DOOR. AND NOW THE LAST ISSUE WHEN TAKING OFF THE LOCKS AUTOMATICALLY LOCK AFTER A COUPLE OF SECONDS WHEN DRIVING SOMETIMES THEY LOCK SOMETIMES THEY DON'T. I CAN NO LONGER LOCK MY CAR WHEN LEAVING IT BECAUSE YOU NEVER KNOW IF AND WHEN THE LOCKS WILL OPEN AS WELL AS WHICH DOOR WILL CHOOSE TO REMAIN CLOSED AND NOT OPEN....I HAVE HAD TO GO IN THROUGH THE TRUNK SEVERAL TIMES QUIET EMBARRASSING. I HAVE BROUGHT IT TO MY LOCAL FORD COMPANY SEVERAL TIMES FOR THEM TO FIX THE ISSUE, THEY TELL ME IT IS MY PROBLEM NOT A MANUFACTURES DEFECT..ONE DOOR YES I COULD UNDERSTAND ALL FOUR DOORS NO THERE IS A PROBLEM WITH THE SYSTEM. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE BECAUSE I CAN NOT ALWAYS GET MY CHILD OUT OF THE BACK SEAT BECAUSE THERE IS NO GUARANTEE THAT THE DOOR WILL OPEN PLEASE LOOK INTO THIS I HAVE DEALT WITH IT LONG ENOUGH AND CAN NO LONGER CONTINUE TO WORRY ABOUT MY CHILD'S SAFETY, MY SAFETY OR THE LACK THERE OF PROTECTION OF NOT BEING ABLE TO LOCK MY OWN CAR WITHOUT KNOWING IF I CAN GET BACK IN LET ALONE SOMEONE ELSE GETTING IN. THIS HAS DATED BACK TO WHEN MY ORIGINAL WARRANTY FELL OFF.

02/05/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

DECEMBER 31, 2018 ' WHILE DRIVING THROUGH CITY, I ATTEMPTED TO USE THE BRAKES AND THEY DID NOT RESPONSE. I WAS ABLE TO CUT THE ENGINE AND PULL OVER TO THE SIDE OF THE ROAD WITH SPOUSE AND CHILDREN IN VEHICLE. ERROR MESSAGE STATING ABS BRAKE SYSTEM WAS NOT RESPONDING AND A FALSE POSITIVE TIRE SENSOR. JANUARY 2, 2018 ' TOOK CAR INTO DEALERSHIP. TECHNICIANS UNABLE TO REPLICATE PROBLEM THOUGH THEY FOUND THE ERROR CODE IN SYSTEM. TECHNICIAN REPLACED BRAKES, CALIPERS, AND RESET ERROR CODE. JANUARY 27, 2018 ' SAME ERROR MESSAGE OCCURRED WITH BRAKES FAILING IN APARTMENT PARKING LOT. CAR PARKED AND ERROR MESSAGE WENT AWAY. JANUARY 31, 2018 ' SAME ERROR MESSAGE OCCURRED AND ADDED AN ADVANCETRAC SERVICE ERROR MESSAGE. BRAKES FAILED TO WORK. UPON RESEARCHING ISSUE WITH VEHICLE, I CAME ACROSS A CONSUMER REPORT WHICH DESCRIBES OUR PROBLEM EXACTLY. CALLED DEALERSHIP AND CURRENTLY WORKING AT TRYING TO SOLVE PROBLEM. DEALERSHIP STATED IF IT WAS A SOFTWARE UPDATE, THEY WOULDN'T CHARGE FOR THE LABOR INVOLVED TO UPDATE IT. IF SOFTWARE UPDATE FAILED TO SOLVE THE PROBLEM, THEY WOULD CHARGE FOR ASSESSMENT, PARTS, AND LABOR TO REPAIR. DO NOT HAVE A RECORD OF RECEIVING MAILING ABOUT THE REPAIR PROBLEM FOR THIS ISSUE AS THE VEHICLE WAS PURCHASED IN 2013.

02/02/2018
Components: SERVICE BRAKES
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

REAR BRAKE CALIPERS AND ROTORS RUSTED EXCESSIVELY FAST, REQUIRING A FULL REAR BRAKE JOB AT 42,300 MILES. EMERGENCY BRAKE AND EXCESSIVE RUST WAS CAUSING FRICTION AND SOUND, WHICH LED TO THE BRAKE INSPECTION. FAULTY DESIGN WHERE REAR BRAKES NEED REPLACEMENT AFTER SUCH AS SHORT PERIOD OF TIME. WHEN I TOLD FORD DEALERSHIP OF THIS ISSUE - REAR BRAKES WERE "SNAPPING" WHEN FIRST MOVING, I WAS TOLD THAT ALL FUSIONS HAVE THIS RUST BUILDUP ISSUE AND THAT IT WAS COMMON. TOOK IT INTO DEALERSHIP AND THEY JUST SHRUGGED.

02/01/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/31/2018
Components: STEERING
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 35 MPH, THE "SERVICE POWER STEERING SOON" MESSAGE SUDDENLY DISPLAYED BEFORE THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING IT, THE "SERVICE POWER STEERING NOW" MESSAGE DISPLAYED AND THE DRIVER WAS UNABLE TO TURN THE STEERING WHEEL AT ALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LEBANON FORD, 770 COLUMBUS AVE, LEBANON, OHIO 45036) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.

01/22/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TAMIAMI FORD AT (239) 643-3673 (1471 AIRPORT PULLING RD N, NAPLES, FLORIDA 34104) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

THE WHILE DRIVING THE THROTTLE BODY FAILS STALLING THE CAR. THE FORD FUSION HYBRID ISN'T COVERED IN THE EXTENDED WARRANTY EVEN THOUGH THEY USE THE EXACT SAME THROTTLE BODY AS THE REGULAR FORD FUSION.

01/14/2018
Components: AIR BAGS
Incident Date: 12/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I WAS WARNED IN JULY 2016 THAT MY PASSENGER AIRBAG IS UNSAFE. I CALLED, WAS TOLD THEY EXPECTED PARTS BY DECEMBER 2016.I WAS NEVER CONTACTED ABOUT A REPAIR. I RECEIVED A LETTER 12/17 STATING THAT THE AIRBAG COULD INJURE A PASSENGER, PARTS ARE NOT AVAILABLE AND THEY DONT EXPECT PARTS UNTIL SPRING 2018. THE LETTER STATES NOT NOT ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT WHICH IS IMPOSSIBLE FOR ME MY DEALERSHIP REFUSES TO HELP. I CONTACTED FORD CUSTOMER RELATIONS AND WAS DISCONNECTED AND ULTIMATELY TOLD THEY CANNOT TAKE CALLS AND TRY AGAIN LATER. I WANT A LOANER VEHICLE OR RENTAL VEHICLE UNTIL MY AIRBAG CAN BE REPAIRED.

01/11/2018
Components: AIR BAGS
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TAKATA RECALL. THERE HAS BEEN UNTIMELY DELAY IN RECTIFYING THE DEFECTIVE PASSENGER AIRBAG. THIS HAS DIMINISHED MY FULL USE OF THE VEHICLE TO AN UNACCEPTABLE DEGREE.

01/08/2018
Components: STEERING
Incident Date: 01/02/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO REGAIN CONTROL OF THE POWER STEERING AND THE VEHICLE WAS DIFFICULT TO STEER. CLEMONS FORD IN OTTUMWA, IOWA WAS MADE AWARE OF THE FAILURE, BUT THE CAUSE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. THE VIN WAS NOT AVAILABLE.

01/07/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL THIS RECALL HAS BEEN OPEN FOR 18 MONTHS AND THERE IS NO END IN SIGHT. RECENTLY RECEIVED ANOTHER MAILING FROM FORD STATING THAT NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT OR THEY COULD BE KILLED. CALLED FORD TO REQUEST THE AIRBAG BE DISCONNECTED, THEY SAID ITS A CONTROLLED SAFETY SYSTEM AND NOTHING CAN BE DONE. I'M NOT SURE WHAT GROUP I AM IN, BUT LIVE IN A AREA WITH HIGH TEMPERATURES AND HUMIDITY.

01/07/2018
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TAKATA RECALL - I RECEIVED MY FIRST LETTER ABOUT THIS DATED JULY 2016 WHICH STATED THE PASSENGER FRONTAL AIRBAG INFLATOR MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT. I HAVE RECEIVED A SECOND LETTER DATED DECEMBER 2017 WHICH STATES "DO NOT LET ANYONE SIT IN THE FIRST ROW PASSENGER SEAT". THIS LETTER WAS RECEIVED JUST AFTER I RETURNED HOME FROM A LONG TRIP WITH A FRONT SEAT PASSENGER. WHY WAS I NOT WARNED NOT TO HAVE FRONT SEAT PASSENGERS FOR 18 MONTHS? I HAVE CONTACTED MY DEALERSHIP REPEATEDLY WHO SAY PARTS ARE UNAVAILABLE AND I HAVE CALLED THE FORD CUSTOMER RELATIONSHIP CENTER WHO TOLD ME PARTS MAY BE AVAILABLE IN THE SPRING OF 2018 BUT WOULD NOT COMMIT TO A DEFINITE MONTH. I BELIEVE I AM IN ZONE A WHICH IS A HIGHER PRIORITY AREA - CALIFORNIA. WHY IS THIS TAKING SO LONG? NOT TO ALLOW A FRONT SEAT PASSENGER IS VERY INCONVENIENT.

01/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN7AW******
Summary

MY 2010 FORD FOCUS SES DOOR SYSTEM ISN'T WORKING OUT OF NO WHERE. SOMETIMES MY DOOR LOCKS WON'T LOCK, SOMETIMES THEY WON'T UNTIL TO THE POINT I CAN GET OUT OF MY CAR. THE OWNER BEFORE ALSO HAD THIS PROBLEM AND GOT THEM FIXED. NOW MY REAR DOOR WON'T OPEN AT ALL. A COUPLE PEOPLE I'VE TALKED TO THEY REPORT SIMILAR THINGS. THIS A HUGE SAFETY PROBLEM.. I HAVE A FOUR YEAR OLD IS SCARY KNOWING SOMETHING COULD HAPPENED I MIGHT NOT BE ABLE TO GET HER OUT BECAUSE OF THIS DOOR ISSUES. SINCE IT'S ALREADY BEEN FIXED, I'M NERVOUS TO FIX IT ALSO AND IT GOES BACK TO THIS.

01/02/2018
Components: AIR BAGS
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (FUTURE FORD LINCOLN, 650 AUTOMALL DRIVE, ROSEVILLE, CA 95661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/01/2018
Components: STEERING
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE DRIVING THE CAR, WE SUDDENLY GOT THE MESSAGE 'SERVICE POWER STEERING NOW' AND 'SERVICE ADVANCETRAC.' LUCKILY, NO ACCIDENT OCCURRED, BUT IT WAS EXTREMELY DIFFICULT TO STEER THE VEHICLE OUT OF TRAFFIC AND TO SAFETY.

12/30/2017
Components: SERVICE BRAKES
Incident Date: 12/30/2017
Crash: No
Fire: No
Summary

WHEN STOPPING OR DRIVING THE BRAKE LIGHTS COME ON SERVICE TRAC MESSAGE APPEARS ALARMS GO OFF AND THERE IS NO BRAKES AT ALL. A FEW TIMES YOU CAN TURN CAR OFF TURN IT BACK ON AGAIN AND THEN THE BRAKES WORK BUT RECENTLY THEY WOUKD WORK AT ALL HAD CAR TOWED TO LOCAL FORD DEALERSHIP WAS CHARGED 140.00 TO RESET THE PCM THEY SAID COMPUTER COMMUNICATION FAILER. TODAY 24 HOURS AFTER GETTING CAR BACK WENT TO STOO AT A STOP SIGN AND NO BRAKES AND ALL THE ALARMS CAME ON AGAIN I TURNED THE CAR OFF TURNED IT ON AND BRAKES WORKED BIT I DROVE IT STRAIGHT BACK TO DEALERSHIP. THIS ISN'T NORMAL AND A HUGE SAFETY ISSUE I HAD MY DAUGHTER IN THE CAR AS WELL. I CANT SEE HOW FORD CAN ALLOW THIS TO NOT BE A COVERED ISSUE AND HOW THEY ARE OK WITH COMPLETE BRAKE FAILURE. I DON'T FEEL SAFE IN THIS CAR AT ALL.

12/29/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD TORRANCE AT (424) 253-4976 (3111 PACIFIC COAST HWY, TORRANCE, CA 90505) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER CONFIRMED THAT PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN THE SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/28/2017
Components: STEERING
Incident Date: 12/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

MY DAUGHTER WAS DRIVING HOME FROM STORE GOING 25 MILES HOUR AND THE POWER STEERING SUDDENLY WENT OUT. WE HAVE CHECKED TO SEE IF THIS CAR IS ON RECALL LIST AND IT IS NOT BUT IT SAYS ONLINE IT HAS THE SAME PARTS THAT WERE RECALLED ON THE 2011 FUSION. THIS IS VERY DANGEROUS IF IT HAPPENED ON FREEWAY. THIS NEEDS TO BE ADDRESSED.

12/26/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL - 18 MONTHS AFTER BEING NOTIFIED OF THE RECALL, AIRBAGS HAVE NOT BEEN REPLACED, DESPITE THE FACT THAT THIS CAR IS IN THE PRIORITY LIST. COGGIN DELAND FORD STILL SAYS THEY HAVE NO SUPPLIES. THIS IS LEAVING MY FAMILY IN A VERY DANGEROUS SITUATION.

12/23/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL -- WE HAVE BEEN UNABLE TO GET FORD TO COMPLETE NECESSARY RECALL REPAIRS. WE RECEIVED A LETTER DATED JULY 2016 STATING THAT THE PASSENGER SIDE AIR BAG WAS DEFECTIVE AND THAT THEY WOULD CONTACT US WHEN PARTS WERE AVAILABLE. WE HAVE CHECKED SEVERAL TIMES SINCE AND HAVE NOT BEEN ABLE TO GET THE AIR BAG REPLACED.

12/19/2017
Components: AIR BAGS
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL - JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE 18 MONTHS LATER, NO REMEDY AVAILABLE. CAR WILL BE 8 YEARS OLD NEXT MONTH, LIVE IN TEXAS WITH HIGH HEAT / HUMIDTY. ALL RISK FACTORS POINT TO THIS BEING PROBLEMATIC, BUT NO RELIEF / FIX IS AVAILABLE.

12/19/2017
Components: AIR BAGS
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

BEEN WAITING SINCE JAN 2016 FOR THE AIRBAG REPLACEMENT. I DO THINK FOR SOMETHING THAT COULD CAUSE DEATH WOULD BE HANDLE FASTER THAN THIS. THIS IS UNEXCEPTABLE.

12/15/2017
Components: SUSPENSION,AIR BAGS,WHEELS
Incident Date: 12/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE UNUSUAL NOISES. THE NOISES INCREASED AT APPROXIMATELY 45 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO EAST TENNESSEE FORD (CROSSVILLE, TN, 931-240-4121) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER WHEEL BEARING WAS FAULTY AND ABOUT TO FALL OUT. THE TECHNICIAN REPLACED THE WHEEL BEARING ASSEMBLY. APPROXIMATELY TWO YEARS LATER, THE FRONT DRIVER'S WHEEL BEARING ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WHEEL BEARING ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

12/03/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

FORD NOTIFIED ME OF RECALL FOR PASSENGER SIDE AIRBAG IN 2016. DEALERS TOLD ME THEY COULD NOT REPLACE IT AT THAT TIME. IT IS OVER A YEAR LATER, THEY STILL CANNOT REPLACE IT OR DISABLE IT. SO MY PASSENGERS NEED TO RIDE IN THE BACK SEAT NOW FOR OVER A YEAR.

12/02/2017
Components: STEERING
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

STARTED CAR AND "SERVICE POWER STEERING NOW" APPEARED ON INSTRUMENT PANEL. COULD NOT TURN STEERING WHEEL. POWER STEERING FAILED. RACK & PINION NEEDS TO BE REPLACED.

12/01/2017
Components: SERVICE BRAKES
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

THE ABS BRAKE SYSTEM CUT OUT COMPLETELY THE EVENING OF 11/29/17. THE DASHBOARD LIT UP WITH WARNING LIGHTS AND BRAKE PEDAL WAS NOT FUNCTIONING. I WAS TRAVELING 10-15 MPH AND THANKFULLY WAS ABLE TO PULL OVER USING THE PARKING BRAKE. I WAS ABLE TO TURN OFF AND RESTART THE CAR. THE BRAKE SYSTEM THEN FUNCTIONED NORMALLY. I CAREFULLY DROVE HOME AND TOOK THE CAR IN FOR SERVICE THE NEXT MORNING. THE DEALERSHIP SAYS I HAVE TO REPLACE THE CONTROL MODULE AND SOLENOID, WITH AN ESTIMATE OF $2,000-3,000. HOPEFULLY, THAT WILL FIX THE PROBLEM LONG-TERM. IF THE INCIDENT HAD HAPPENED ON THE HIGHWAY, IT COULD HAVE BEEN FATAL. *JS

11/29/2017
Components: STRUCTURE
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

REAR DRIVERS SIDE DOOR WILL NOT LATCH OR OPEN. ONCE OPENED IT WILL NOT CLOSE AGAIN CAUSING THE DOOR TO COME OPEN WHILE DRIVING.

11/21/2017
Components: AIR BAGS
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL. I JUST BOUGHT A USED CAR ONLY TO FIND OUT IT IS UNDER THIS DANGEROUS AND POSSIBLY DEADLY RECALL. FORD SAYS PARTS ARE NOT AVAILABLE TO FIX IT, AND THEY HAVE NO ESTIMATE OF WHEN THEY WILL BE. AFTER WATCHING THE NHTSA VIDEO ON THE TAKATA PROBLEM, THIS IS CLEARLY AN UNACCEPTABLE ANSWER, ESPECIALLY SINCE WE BOUGHT AND OLDER CAR AND LIVE IN A HOT, HUMID CLIMATE!! I DON'T WANT MY FAMILY MEMBERS TO BE AT RISK OF METAL PARTS FLYING OUT OF THE AIRBAG IN THE EVENT OF A CRASH!

11/21/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL... I WAS NOTIFIED THAT THERE WAS A RECALL ON MY CAR IN JUNE 2016 BY MAIL. I HAVE CONTACTED FUTURE FORD OF CONCORD, CA WHERE I PURCHASED THE CAR REPEATEDLY. I ALSO CONTACTED WALNUT CREEK, CA FORD. THEY SAID THAT TAKATA WENT BANKRUPT AND THEY DON'T HAVE ANY AIRBAGS TO REPLACE THE POTENTIALLY DANGEROUS ONE IN MY CAR. THEY SAID THAT THEY WILL CONTACT ME WHEN THEY ARE AVAILABLE. THIS IS NOT AN ACCEPTABLE ANSWER. WHILE I HAVEN'T HAD AN ACCIDENT, IF I DO, I MAY SUFFER DEATH OR INJURY RATHER THEN HAVING THE AIRBAG PROTECT ME AS THE DESIGNERS INTENDED.

11/20/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SANTA MONICA FORD LINCOLN AT (424) 610-5879 (LOCATED 1230 SANTA MONICA BLVD, SANTA MONICA, CA 90404) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/19/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAKATA RECALL: DEALERSHIP TELLS ME THAT A REMEDY IS NOT AVAILABLE.

11/13/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL. I HAVE A LETTER FROM FORD ADVISING OF A PASSENGER SIDE AIRBAG RECALL FOR MY VEHICLE FROM JULY 2016. THERE HAS BEEN NO COMMUNICATION SINCE. CALLS TO FORD HAVE BEEN UNPRODUCTIVE AT RESOLVING THE PROBLEM.

11/09/2017
Components: AIR BAGS
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TAKATA RECALL...RECIEVED NOTICE IN JULY 2016...CALLED FORD DEALERSHIP AND THEY STILL DO NOT HAVE PARTS TO FIX OR REPLACE RECALLED AIRBAG AND IT IS NOW 11/2017.

11/09/2017
Components: STEERING
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

POWER STEERING FAILED WITH 'SERVICE POWER STEERING' AND 'SERVICE ADVANCETRACK' WARNINGS, MAKING CAR DANGEROUS AND HARD TO STEER. 2011 AND SOME LATER MODELS WERE RECALLED FOR SIMILAR ISSUE.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL- MY CAR'S PASSENGER AIRBAGS HAVE BEEN UNDER RECALL FOR 1.5 YEARS AND I AM STILL WAITING FOR THIS REPAIR TO BE MADE.

11/08/2017
Components: AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SANTA MARGARITA FORD (30031 SANTA MARGARITA PKWY, RANCHO SANTA MARGARITA, CA 92688, (949) 459-6800) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I HAVE CONTACTED THE VENDOR AFTER IT BEING OVER A YEAR, AND I AM STILL BEING TOLD THAT THEY HAVE NO PLANS TO DO ANYTHING BECAUSE THEY ARE NOT THE ONLY ONES WHO BOUGHT THOSE AIRBAGS, AND IT IS REALLY ME WHO WOULD HAVE TO DO SOMETHING, WHICH I GUESS WOULD BE TO FIND THE AIRBAGS MYSELF AND REPLACE THEM.

11/07/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

RECIEVED A RECALL JULY 2016 AND NEVER COULD GET A SCEDULED REPLACEMENT BUT THEY COULD SELL US ONE.

11/06/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

"TAKATA RECALL" - I HAVE BEEN WAITING FOR WELL OVER A YEAR TO HAVE THIS RECALL PROBLEM FIXED. I HAVE NOW RECEIVED NOTICE THAT THE COMPANY RESPONSIBLE HAS FILED FOR BANKRUPTCY.

11/05/2017
Components: AIR BAGS
Incident Date: 07/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL: I RECEIVED A RECALL NOTICE (16S26 / NHTSA RECALL 16V-384) FROM FORD ON 23-JUL-2016, AND NO INSTRUCTIONS SINCE THAT THEY HAVE PARTS AVAILABLE TO FIX IT. THAT IS OVER 15 MONTHS. THIS IS AN UNREASONABLE AMOUNT OF TIME TO RESOLVE THIS SITUATION.

11/04/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL. THERE IS STILL NO REMEDY FOR OUR RECALL.

11/04/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL I RECEIVED MY RECALL NOTICE ABOUT TWO YEARS AGO, BUT THE FORD DEALER STILL SAYS THAT NO REPLACEMENT AIRBAGS ARE AVAILABLE FOR MY CAR.

11/03/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MID BAY FORD LINCOLN, 550 AUTO CENTER DR, WATSONVILLE, CA 95076) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/03/2017
Components: STEERING
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE DRIVING AT LOW SPEED ON CITY STREET (~25 MPH), POWER STEERING STOPPED WORKING AND ERROR LIGHTS APPEARED FOR BOTH POWER STEERING AND ADVANCETRAC. TOOK TO MECHANIC COULD NOT DIAGNOSE THE SOURCE OF THE PROBLEM, ALTHOUGH POWER STEERING WORKED AGAIN AFTER THEY ADJUSTED AIR PRESSURE IN TIRES AND CLEARED OUT CODES. I REMAIN CONCERNED AFTER READING ABOUT RECALLS OF LATER YEAR FUSION MODELS FOR WHAT SOUNDS LIKE THE SAME ISSUE.

11/02/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TAKATA RECALL - RECEIVED A LETTER FROM FORD DATED JULY 2016 REGARDING THE PROBLEM AND THE DEALER SAYS THEY STILL DO NOT HAVE THE PARTS TO ACT ON IT.

11/02/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SERRAMONTE FORD IN COLMA, CA, 650-763-2400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/3/18*JB

11/01/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TAKATA RECALL I HAVE RECEIVED TWO NOTICES OF A SAFETY RECALL ON THE PASSENGER FRONTAL AIRBAG INFLATORS. I RECEIVED MY FIRST NOTICE IN JULY OF 2016 AND MY SECOND NOTICE A FEW DAYS AGO. I CONTACTED MY LOCAL DEALERSHIP AND THEY SAID THE REPLACEMENT PARTS HAVE BEEN ON BACK ORDER FOR OVER A YEAR. HE SAID HE HAS NO IDEA WHEN THEY WILL COME IN. I NEED THIS ISSUE RESOLVED IMMEDIATELY AS I DRIVE WITH PASSENGERS ON A CONSISTENT BASIS.

10/31/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL - RECEIVED A LETTER JULY 2016 NOTING THE RECALL ISSUE. I'VE CALLED 6 TIMES OVER THE COURSE OF 15 MONTHS (LAST 10/31/2017). WADE FORD IN SMYRNA, GA DEALERSHIP ADVISED NO PARTS. RECEIVED TK HOLDINGS NOTIFICATION OCTOBER 2017 RELEVANT TO CONTACT THE DEALERSHIP FOR REPAIR; HOWEVER, THE DEALERSHIP IS STATING THEY ARE NOT ABLE TO REPAIR ISSUE.

10/30/2017
Components: STEERING
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

ELECTRONIC POWER ASSIST STEERING FAILED AGAIN, FOR THE SECOND TIME, IN MY CAR, ON OCTOBER 15, 2017. I HAD JUST STARTED MY CAR AND WHEN I TRIED TO TURN TO BACK OUT OF THE PARKING SPACE, COULD FEEL THAT THE CAR DID NOT HAVE POWER STEERING.

10/28/2017
Components: STEERING
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL31AR******
Summary

I WAS DRIVING CAR AT VERY LOW SPEED IN TOWN. SERVICE POWER STEERING NOW LIGHT AND ADVANCETRAC LIGHTS SUDDENLY CAME ON. THERE WAS COMPLETE LOSS OF POWER STEERING. HAD CAR TOWED TO DEALER. THEY SAID THIS OCCURRED BECAUSE OF SEVERAL LOW TIRE PRESSURE WARNINGS (WHICH I NEVER SAW). CHARGED ME ABOUT $150 TO RESET COMPUTER. THIS IS A DANGEROUS SITUATION. I SEE MANY SIMILAR COMPLAINTS ONLINE ABOUT THE FORD FUSION BUT FORD HAS REFUSED TO RECALL THE 2010 FOR THIS PROBLEM. PLEASE REQUIRE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM BEFORE PEOPLE DIE BECAUSE OF THIS. THE PROBLEM APPARENTLY RECURS UNLES AN EXPENSIVE REPAIR IS DONE.

10/28/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL. I WAS FIRST NOTIFIED OF THE RECALL IN JUNE 2016. FOR OVER A YEAR I HAVE NOT BEEN ABLE TO USE THE VEHICLE FOR FAMILY TRAVEL DUE TO THE DEFECTIVE PASSENGER AIRBAG. WE PURCHASED THE CAR FOR THE FUEL EFFICIENCY FOR DRIVING AROUND TOWN AND ON LONGER TRIPS. TAKATA HAS TAKEN AN UNREASONABLY LONG AMOUNT OF TIME TO REPAIR THE VEHICLE. I SPOKE WITH MY LOCAL FORD DEALER YESTERDAY AND THE PARTS WERE STILL NOT AVAILABLE.

10/27/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TAKATA RECALL - MY VEHICLE WAS ISSUED A RECALL JULY 2016 FOR PASSENGER-SIDE AIRBAG. I HAVE CONTACTED MY DEALER TO REQUEST A FIX. THE DEALER HAS INDICATED THAT PARTS ARE NOT AVAILABLE. I RECEIVED NOTIFICATION OF CHAPTER 11 BANKRUPTCY FROM TK HOLDINGS 10/26/2017. NOTIFICATION STATED TO CONTACT THE DEALER TO HAVE THE CAR REPAIRED. THE DEALER MAINTAINS THAT PARTS ARE NOT AVAILABLE. MY CAR IS UNSAFE TO DRIVE WITH A PASSENGER.

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL THIS RECALL HAS BEEN "REMEDY NOT AVAILABLE" SINCE JUNE 2016. IF THE PROBLEM IS AS STATED THIS IS UNACCEPTABLE.

10/26/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (JONES-WEST FORD, 3600 KIETZKE LN, RENO, NV, 89502) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I HAVE CALLED AND STOPPED BY FORD DEALERSHIPS IN DALLAS AND ROCKWALL, TEXAS OVER A PERIOD OF YEARS AND BEEN TOLD THEY DO NOT HAVE THE REPLACEMENT AIRBAGS AND THAT I WILL BE CALLED WHEN THEY ARRIVE. I HAVE NOT RECEIVED ANY CALLS AND GET THE SAME REPLY EVERY TIME I ASK. I AM AFRAID TO ALLOW PASSENGERS IN MY CAR DUE TO THE RISK, WHICH HAS SEVERELY IMPACTED MY ABILITY TO USE MY CAR NORMALLY.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TAKATA RECALL PARTS UNAVAILABLE

10/25/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TAKATA RECALL, I GOT THE NOTICE LAST JULY AND HAVE CALLED, WRITTEN AND STOPPED IN PERSON TO GET THE REPAIR AND FORD CLAIMS THEY DO NOT HAVE THE PARTS. I LIVE IN FLORIDA WHERE IT IS HOT AND THE CONDITIONS ARE RIPE FOR THE AIRBAG TO EXPLODE.

10/24/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING, THE VEHICLE INADVERTENTLY BEGAN TO SHAKE VIOLENTLY AND LOST POWER. THE WAS ABLE TO PULL THE VEHICLE OVER AND THE POWER TRAIN FAULT AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRESTIGE FORD (17701 US-441, MT DORA, FL 32757 (352) 357-5522) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY POWER TRAIN MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

10/24/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TAKATA RECALL. I RECEIVED THE RECALL NOTICE IN JULY 2016 AND I AM STILL WAITING ON THE REPLACEMENT PART. I HAVE NOT BEEN ABLE TO DRIVE MY VEHICLE SAFELY WITH A PASSENGER SINCE.

10/20/2017
Components: AIR BAGS
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL38AR******
Summary

AIRBAG RECALL

10/19/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ENGLEWOOD FORD (1908 S MCALL RD, ENGLEWOOD, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/16/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR.THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LITHIA FORD LINCOLN OF ROSEBURG, 1650 NE STEPHENS ST, ROSEBURG, OR, 97470, 541-537-4643) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/11/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/04/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

VEHICLE STALLED. TRIED TO RESTART IT, WOULD NOT FIRE UP. IT THEN CAUGHT ON FIRE ON THE SIDE OF THE HIGHWAY (I-87N, EXIT 17/MOREAU) VEHICLE WAS IN GOOD WORKING ORDER, NO CHECK ENGINE LIGHT OR OTHER INDICATION OF TROUBLE, TEMPERATURE GAUGE NEVER SHOWED ANY PROBLEM. NOT SURE IF THIS IS RELATED TO OTHER FORD ENGINE FIRES (DUE TO OVERHEATING/LOSS OF COOLANT) OR WHAT EXACTLY CAUSED IT. INSURANCE DID NOT DO AN INSPECTION (I OWNED THE CAR OUTRIGHT AND ONLY HAD LIABILITY COVERAGE) AND FORD TOTALLY BLEW ME OFF. HAVE PICTURES, BUT THEY LOOK LIKE ANY OTHER CAR WITH AN ENGINE FIRE.

10/09/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

STARTING JULY 2017 I NOTICED THAT MY THE GASOLINE ENGINE OF FUSION HYBRID HAD DEVELOPED A NOTICEABLY "ROUGH" IDLE WHEN IT CAME ON. IT ALSO RAN "ROUGH" AND HAD AN UNEVEN THROTTLE RESPONSE. A YELLOW WRENCH WOULD ALSO APPEAR OCCASIONALLY ON THE DISPLAY PANEL. THE OWNERS MANUAL INDICATED A "THROTTLE CONTROL/POWERTRAIN MALFUNCTION"AND RECOMMENDED CONTACTING THE AUTHORIZED DEALER. BILL COLLINS FORD IN LOUISVILLE ,KY CHECKED AND RAN DIAGNOSTICS BUT COULD NOT FIND ANYTHING WRONG. ON SEPTEMBER 25, WHILE DRIVING TO WORK IN THE MORNING THE CAR EXPERIENCED A SUDDEN DRASTIC DROP IN SPEED GOING FROM ABOUT 65MPH TO ABOUT 30MPH. THE CAR BECOME UNRESPONSIVE TO THE THROTTLE. THE GASOLINE ENGINE HAD COMPLETELY SHUT DOWN AND THE CAR WAS LIMPING ALONG POWERED BY THE ELECTRIC ENGINE. BOTH THE WRENCH AND THE CHECK ENGINE INDICATORS LIT UP ON THE DISPLAY AND STAYED ON. LUCKILY I MADE IT OFF THE EXPRESSWAY AND GOT TO WORK. THIS WAS VERY SCARY AND I WAS LUCKY TO NOT BE REAR ENDED OR CRASHING THE CAR. WHEN I ATTEMPTED TO RESTART AFTER ABOUT THREE HOURS THE THE GASOLINE ENGINE CAME BACK ON BUT WITH A VERY "ROUGH" IDLE. I WAS ABLE TO DRIVE THE CAR TO THE DEALERSHIP. THIS TIME THEY DIAGNOSED A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND FOR ABOUT $600 REPLACED THE ETB, CLEANED THE "MASS AIR FLOW SENSOR" AND "REPROGRAMMED THE COMPUTER". HOWEVER, THE THE CAR CONTINUES TO IDLE "ROUGH" AND HAS POOR THROTTLE RESPONSE, WHICH WERE ISSUES THE CAR HAD LEADING INTO THE LOSS OF POWER ON THE EXPRESSWAY. THE DEALERSHIP DOES NOT KNOW HOW TO FIX THIS PROBLEM AND CLAIMS TO BE IN TOUCH THE FORD FACTORY ENGINEERS TO FIND A SOLUTION. THERE IS NO RESPONSE SO FAR. SEARCHING ON THE INTERNET, I UNDERSTAND THIS IS A KNOWN ISSUE WITH FORD FUSIONS PARTICULARLY THE 2010 MODEL YEAR. NHTSA MANDATED A RECALL PROBLEM FOR 2010 FUSIONS GASOLINE ENGINES BUT NOT HYBRID MODELS!

10/03/2017
Components: STEERING
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

WHEN I STARTED THE ENGINE I GOT A POWER STEERING ASSIST FAULT WARNING ON MY DASH AND HAD NO POWER STEERING. HAD IT TOWED TO MY MECHANIC, HE TOLD WIRING HAD BEEN CHEWED BY A RODENT. HE REPAIRED THE WIRING BUT IT STILL WOULDN'T WORK. HAD IT TOWED TO DEALER AND STEERING UNIT WAS REPLACED ABOUT $2000. THREE WEEKS LATER SAME WARNING WHEN I WENT TO START IT. TOWED TO DEALER AGAIN, TOLD FAULTY PART, WOULD BE REPLACED UNDER WARRANTY, NO CHARGE. WENT DOWN TO LOOK AT CAR AND ASKED ABOUT PRO-ACTIVELY USING RODENT TAPE BEFORE INSTALLING NEW PART AS A PRECAUTION TO PREVENT ANY FUTURE PROBLEMS. WAS SHOWN THAT THERE WASN'T ANY VISIBLE DAMAGE. CALLED ME THE NEXT DAY TO TELL ME THERE WAS RODENT DAMAGE TO WIRING HARNESS THAT THEY HADN'T SEEN, THAT THEY HAD CUT OPEN THE WIRING COVER AND FOUND THE WIRES CHEWED. MY QUESTION AS TO HOW THEY KNEW TO CUT OPEN THE SHROUD TO FIND THE CHEWED WIRES IN THE SHROUD WAS ANSWERED THAT THERE WAS A "PIN-HOLE" "TOOTH-HOLE" IN THE SHROUD, BUT 3 OF THE 4 WIRES WERE SEPARATED. . THEY COULD TRY TO FIX WIRING FOR ABOUT $400.00. SPOKE TO SERVICE MANAGER AND HE AGREED TO REPAIR IT AND ABSORB THE $400, AS IT WAS ABOUT 3 HOURS LABOR AND WOULD ONLY "COST" THE DEALER ABOUT $60.00. NEXT DAY HE CALLED TO SAY THEY REPAIRED THE WIRING BUT STILL DIDN'T WORK, SO THEY WOULD HAVE TO REPLACE THE PART AND IT WOULD COST ME ANOTHER $1,997.80. THIS WAS FRIDAY AND I SAID I'D CALL HIM ON MONDAY. I THINK IT IS ABSURD THAT A CONSUMER IS FORCED INTO A $2000 REPAIR FOR A WIRE, AND BELIEVE THERE IS A FAULTY DESIGN WHICH WOULD RENDER A $2000 PART USELESS WHEN A WIRE IS CUT.

10/02/2017
Components: SERVICE BRAKES
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

VEHICLE HAD BRAKE FAILURE WHILE IN OPERATION ON OCT. 1, 2017. SUDDEN LOSS OF RESPONSE TO PRESSURE ON THE BRAKE PEDAL, EXTREME DIFFICULTY BRING VEHICLE TO A STOP. OCCURRED WHILE IN MOTION WHILE DRIVING STRAIGHT ON A CITY STREET. CHECK BRAKE LIGHT, ABS WARNING, AND SKID WARNING LIGHTS ALL CAME ON. THIS COULD BE A LIFE THREATENING HAZARD HAD BRAKE FAILURE OCCURRED IN DECELERATION FROM HIGH SPEED OR DURING A CRITICAL TRAFFIC SITUATION. INJURY OR DEATH WOULD HAVE BEEN IMMINENT FROM A VEHICLE CRASH OR COLLISION. SERVICE CENTER CLAIMS THIS WAS A FAILURE OF BOTH THE ABS CONTROL MODULE AND CONTROL MODULE VALVE. MANY VERY SIMILAR DESCRIPTIONS OF COMPLAINTS ABOUT BRAKE FAILURE ARE FOUND FOR THE 2010 FORD FUSION HYBRID USING AN ON-LINE SEARCH, INCLUDING OBVIOUS RISKS FOR COLLISION, CRASHES, AND INJURIES. THIS NEEDS TO BE RECALLED AND REPAIRED IMMEDIATELY.

09/22/2017
Components: STEERING
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

STEERING WENT OUT WHILE DRIVING AND NOW AM UNABLE TO STEER VEHICLE.

09/20/2017
Components: SUSPENSION
Incident Date: 09/15/2017
Crash: No
Fire: No
Summary

I JUST GOT THIS CAR, HAD FRONT END CHECKED AND I GOT TO REPLACE SWAY BARS, CONTROL ARMS, TIE RODS, BOTH INNER AND OUTER. CAR ONLY HAS 129K MI ON IT. NOT TO MUCH THE CAR CONSTANTLY SWAYS NO MATTER WHAT THE WEATHER IS. MY TPMS IS ALSO THROWING ERRORS.

09/16/2017
Components: SERVICE BRAKES
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33 A******
Summary

BRAKES STOPPED WORKING WHILE DRIVING ON A CITY STREET. EXTREME PRESSURE ON THE PEDAL WAS REQUIRED TO SLOW THE CAR.

08/31/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

2010 FORD FOCUS DOORS DO NOT OPEN AT ALL FROM THE OUTSIDE OR INSIDE OF THE CAR . THE REMOTE WILL NOT DISENGAGE AND WILL KEEP DOORS LOCKED. A PERSON CANNOT JUST PULL ON THE HANDLE INSIDE OR THE LOCK STEM TO UNLOCK THE DOORS. THE DOOR ACTUATOR ON ALL FOUR DOORS NEED TO BE REPLACED DUE TO DUST GOING INSIDE THE MECHANICAL PARTS AND OIL'S CREATING MUD ISSUES. FORD MECHANIC ADVISED THAT THEY SEEN LOTS OF FORD FOCUSES WITH THE SAME ISSUE COSTING THE CUSTOMER A FINANCIAL BURDEN DUE TO A FAULTY DESIGN WHICH FORD UPDATED THE ORIGINAL DESIGN TO FIX THE ISSUE, ADMITTING TO THE BAD DESIGN SOLD TO THE PUBLIC. PEOPLE WERE TRAPPED IN THE CAR AND CANNOT GET OUT DUE TOO DOORS NOT DISENGAGING, THE HANDLES ARE STIFF/LOCKED

08/29/2017
Components: ENGINE
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THE CAR WAS MOVING AT 40 MPH IN A STRAIGHT LINE ON A FLAT ROAD AND THE RTT LIGHT AND TWO WRENCHES CAME ON AND SPEED DROPPED TO 30 MPH AND NO MATTER WHAT, SPEED WOULD NOT INCREASE. STOPPING AND TURNING THE KEY ON AND OFF SOLVED PROBLEM FOR A SHORT TIME THEN HAPPEN AGAIN. FORD HAS RECALL FOR THROTTLE BODY EXCEPT FOR HYBRIDS WHY? CAR HAS 83,000 MILES

08/27/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I GOT A SLOW FLAT WHILE DRIVING MY 2010 FORD FUSION HYBRID, WHICH ENGAGED THE "LOW TIRE PRESSURE" WARNING ON THE IN-DASH MESSAGE CENTER. SOON AFTER THAT NOTIFICATION APPEARED THE "SERVICE POWER STEERING NOW" (IN RED TEXT, SO DEFINITELY NOT GOOD) AND "SERVICE ADVANCETRAC" (IN YELLOW) MESSAGES FOLLOWED. I PULLED INTO A GAS STATION TO CHECK THE TIRE, AND UPON RESTARTING THE CAR REALIZED I NOW HAD NO POWER STEERING. AFTER CHANGING THE TIRE THE MESSAGES REMAINED AND POWER STEERING WAS STILL GONE. I DROVE THE HOBBLED CAR (LUCKILY IN A STRAIGHT LINE) TO THE NEARBY HUNTERSVILLE FORD DEALERSHIP, WHERE IT SITS IN THE OVERNIGHT LOT NOW AWAITING THE BAD NEWS. HOW IS SUCH A DANGEROUS ISSUE, ALREADY IDENTIFIED WITHIN THE SAME PRODUCT LINE AND GENERATION, NOT BEING DEALT WITH EQUALLY ACROSS THE LINEUP?

08/25/2017
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VISTA FORD LINCOLN WOODLAND HILLS AT (818) 884-7600 (LOCATED AT 21501 VENTURA BLVD, WOODLAND HILLS, CA 91364) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

08/22/2017
Components: STEERING
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

A TIRE GOT LOW AND THEN OUR POWER STEERING FLUID WENT OUT. THE CAR WAS PARKED. I NOTICED THE TIRE WAS GOING FLAT SO I WENT TO START IT, BUT THE STEERING WAS SO STIFF THAT I COULDN'T EVEN TURN OUT OF THE PARKING SPOT.

08/22/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

MY FORD FUSION HYBRID 2010 STALLED WITHOUT ANY WARNING IN THE 5TH LANE OF I-85 IN ATLANTA. MY WIFE, THE RESPONDING POLICE OFFICER, AND MYSELF WERE IN GRAVE DANGER BECAUSE OF THIS. WE WERE BLESSED AND FORTUNATE THAT AN OFFICER HAPPENED TO BE VERY CLOSE WHEN OUR CAR SUDDENLY DIED IN THE MIDDLE OF THE INTERSTATE. THE INTERSTATE TRAFFIC WAS HEAVY - BUT SLOW MOVING DUE TO CONSTRUCTION. THE OFFICER RESPONDED - LITERALLY - WITHIN SECONDS SINCE HE SAW WHAT WAS HAPPENING. HE PLACED HIS CAR BEHIND OURS WITH HIS LIGHTS FLASHING. THE THE OFFICER AND I HAD TO PUSH MY VEHICLE OFF TO THE SIDE. WE WERE ALL IN GRAVE DANGER! AS THE OFFICER WAS CALLING FOR HELP AND A WRECKER, MY CAR SUDDENLY BEGAN WORKING AFTER SEVERAL MINUTES. THIS WAS AN EXTREMELY DANGEROUS SITUATION. I THEN RESEARCHED THIS PROBLEM ON THE INTERNET AFTER I RETURNED HOME ONLY TO DISCOVER THAT MANY OTHER FORD FUSION OWNERS HAVE EXPERIENCED THE SAME PROBLEM OF RANDOM STALLING. THIS IS TOTALLY UNACCEPTABLE! WHAT IS FORD WAITING FOR TO RECALL THIS VEHICLE?? I HAVE NO CONFIDENCE DRIVING THIS CAR NOW. IT'S ONLY A MATTER OF TIME UNTIL A TRAGEDY OCCURS BECAUSE OF THIS. (IF IT HASN'T HAPPENED ALREADY)

08/15/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

STARTING IN LATE JULY, 2017, THE CAR STALLS WHEN BEING DRIVEN RELATIVELY SLOWLY. SOMETIMES A WHEEZING NOISE CAN BE HEARD AT THE TIME OF STALLING. OVER THE LAST APPROX. 2+ WEEKS, THE FREQUENCY OF STALLING HAS INCREASED, BUT IT SEEMS ERRATIC OR RANDOM. THE CAR DOES START RIGHT UP AGAIN AFTER SUCH AS STALL, BUT I AM AFRAID TO DRIVE AT HIGHWAY SPEEDS. UNFORTUNATELY, THE FORD DEALER TO WHOM I TOOK IT COULD NOT REPRODUCE OR DIAGNOSE THE PROBLEM AND DOESN'T WANT TO CONSIDER LOOKING INTO IT.

08/11/2017
Components: STEERING
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

MY 2010 FORD FUSION HYBRID SUDDENLY LOST POWER STEERING ON 08/10/2017. THE 'SERVICE POWER STEERING NOW' WARNING LIGHT CAME ON. MY SON WAS FORTUNATELY IN A PARKING LOT AND NOT A HIGHWAY WHEN THIS OCCURRED AS HE LOST ALL ABILITY TO TURN THE VEHICLE. I HAD THE CAR TOWED TO A LOCAL FORD DEALERSHIP. I READ UP ABOUT RECALLS BUT THE DEALERSHIP SAID THIS WAS ONLY FOR 2011 AND 2012 FORD FUSIONS. THE CAR HAS BEEN OPERATED ON ROADS AND HIGHWAYS THROUGHOUT AND NEVER TAKEN OFFROAD. THE DEALERSHIP SAYS I HAVE TO REPLACE THE THE STEERING GEAR AND RACK ASSEMBLY AT A COST OF $2000. THIS IS A FAULTY PART AND THE CAR CANNOT BE DRIVEN WITHOUT A REPLACEMENT. I KNOW THERE IS AN OPEN NHTSA INVESTIGATION THAT HOPEFULLY WILL BE CONCLUDED SOON. I HAVE NO CHOICE BUT TO PAY FOR THE REPAIR AND HOPE FOR REIMBURSEMENT FROM FORD FOR THIS FAULTY PART LATER.

08/10/2017
Components: WHEELS,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

HAD TO REPLACE FRONT WHEEL BEARINGS 1000+ AFTER ONLY 80,000 MILES. ADDITIONALLY, HAD TO REPLACE A SPEAKER FOR THE BACK UP SYSTEM. WHAT KIND OF IDIOTS ARE THEY. SAFETY ISSUE: I ALSO TO HAVE THROTTLE BODY WORK DONE 2 YEARS AGO AND THE LAST 10 DAYS, 31 JULY TO 9 AUG, HAVE HAD 6 EPISODES OF THE WRENCH LIGHT COMING ON WITH TWO OF THEM RESULTING IN SUDDEN DECELERATION ON THE FREEWAY.

08/10/2017
Components: AIR BAGS
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

FORD HAS YET TO NOTIFY THAT PARTS ARE READY FOR THE AIRBAG RECALL. LETTER DATED 2016 JULY 16? WHAT DO I HAVE TO DO? DRIVE IT UNTIL IT EXPLODES . A YEAR SHOULD BE MORE THAN ENOUGH TO GET REPLACEMENT PARTS.

08/08/2017
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHILE DRIVING AT 65 MPH YELLOW WRENCH LIGHT APPEARED AND VEHICLE LOST ALL POWER. THIS WAS ON A BUSY HIGHWAY. PULLED OVER AND RESTARTED CAR. VEHICLE OPERATED SMOOTHLY. TWO DAYS LATER SAME ISSUE, NOW WITH YELLOW WRENCH AND CHECK ENGINE LIGHT. VEHICLE WILL NOT ACCELERATE ABOVE 30 MPH. I TOOK MY VEHICLE TO LOCAL AUTO PARTS STORE AND PULLED CODES MYSELF (115) DOLLARS CHEAPER THEN THE DEALERSHIP WOULD HAVE DONE IT. THROTTLE BODY CONTROL FAILURE. THIS IS THE SAME ENGINE THAT HAS EXTENDED WARRANTY FOR ALOT OF VIN NUMBERS BUT MY CAR HAS THIS ISSUE AMD ISNT COVERED.

08/06/2017
Components: STEERING
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

WHILE DRIVING THIS VEHICLE, IT BECAME VERY DIFFICULT TO STEER THE CAR. WE WERE TOLD THE POWER STEER NEEDS TO BE FIXED. THERE WAS NO WARNING SIGN, IT JUST HAPPENED ALL OF A SUDDEN. IT COULD HAVE CAUSED A WRECK BECAUSE MY 19 YEAR OLD WAS DRIVING AT THE TIME. IT IS ESPECIALLY DIFFICULT TO STEER WHILE PRESSING THE BRAKES. VERY UNSAFE.

07/28/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THERE WAS A RANDOM FUEL LEAK THAT CONTINUED TO PROGRESS. THE DEALER (FORD OF ESCONDIDO, 1717 AUTO PARK WAY, ESCONDIDO, CA 92029, (760) 745-3361) ATTEMPTED TO ORDER THE PART SEVERAL TIMES, AND HAD TWO ESTIMATED SHIPMENT DATES. THE MOST RECENT DATE WAS AUGUST 27, 2017. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE VEHICLE REMAINED PARKED SINCE MAY OF 2017. THE CONTACT HAD TO OBTAIN A RENTAL VEHICLE DUE TO THE DELAY FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND THE CONTACT WAS STILL WAITING FOR THE PART MONTHS LATER. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND WAS UNCERTAIN AS TO WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE CONTACT STATED THAT THE AIR BAG OFF INDICATOR KEPT RANDOMLY ILLUMINATING WHILE WAITING FOR THE PART FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/17*LJ THE CONSUMER STATED A NEW GAS TANK AND A NEW CAR BATTERY WERE INSTALLED IN THE VEHICLE.*JS *TR

07/28/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

CAR TOLD ME TO PULL OVER SAFELY. EVERYTHING LOCKED UP. THE STEERING WHEEL GOT REAL TIGHT AND WOULD NOT TURN. I TOOK IT TO A FORD DEALERSHIP TO HAVE FIXED AND THEY SAID THE POWER STEERING BOX WENT OUT. THE CAR WAS IN MOTION. I WAS ON MY WAY TO WORK.

07/27/2017
Components: SERVICE BRAKES
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

POWER BRAKING FUNCTION FAILED AS I PULLED FROM CURB AND STARTED DRIVING DOWN MY RESIDENTIAL STREET. INSTRUMENT PANEL BRAKE WARNING LIGHTS ON CAME ON AND VERY HEAVY PRESSURE ON BRAKE PEDAL REQUIRED TO STOP CAR AS I APPROACHED A STOP SIGN. FORD SERVICE SHOP DIAGNOSED PROBLEM TO BE A FAILED ABS MODULE. THE CAR HAS ONLY 110705 MILES ON IT. THE REPAIR COST $765.09 FOR PART PLUS $471.83 FOR LABOR AND FEES. THIS COMPONENT FAILURE COULD HAVE BEEN EXTREMELY DANGEROUS AS HIGHWAY SPEED.

07/26/2017
Components: SERVICE BRAKES
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHEN ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE FAILED TO STOP UNLESS THE BRAKE PEDAL WAS DEPRESSED AGGRESSIVELY TO THE FLOORBOARD. THE CONTACT TOOK THE VEHICLE TO THE SUTTON FORD DEALER WHERE THE BRAKE BOOSTER WAS REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE AND THE DEALER REASSEMBLED THE NEW BRAKE BOOSTER UNTIL THE BRAKES FUNCTIONED PROPERLY. THE FAILURE RECURRED AGAIN AND THE CONTACT RELOCATED SOME TIME AFTERWARDS. THE CONTACT TOOK THE VEHICLE TO THE EARNHARD FORD DEALER WHO ALSO REPLACED THE BRAKE BOOSTER, BRAKE HARNESS, AND COMPUTER MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE IN REFERENCE TO THE FIRST OCCURRENCE AND ASSISTED WITH THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE RECURRING FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

07/25/2017
Components: AIR BAGS
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COVERT FORD IN AUSTIN, TX) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT DID NOT CALL THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/25/2017
Components: AIR BAGS
Incident Date: 07/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TAKATA RECALL. THIS RECALL HAS BEEN IN EFFECT FOR MORE THAN A YEAR, WITH NO REMEDY YET AVAILABLE. THIS IS NOT ACCEPTABLE NOR APPROPRIATE. HAVING A PASSENGER VEHICLE IN WHICH IT IS UNSAFE FOR THE FRONT PASSENGER SEAT OCCUPIED IS RIDICULOUS AND NOT CONSISTENT WITH THE INTENDED USE OF THE VEHICLE.

07/18/2017
Components: STRUCTURE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR FAILED TO OPEN AND THE REAR PASSENGER SIDE DOOR FAILED TO REMAIN SECURE. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH A DEALER (TEAM FORD LINCOLN, 905 BRADY AVE, STEUBENVILLE, OH 43952, (740) 283-4131) FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,300.

07/11/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AIRPORT MARINA FORD OF LOS ANGELOS, CALIFORNIA, LOCATED AT 5880 WEST CENTINELA AVE, 90045) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE A LETTER FROM THE DEALER ONCE THE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/09/2017
Components: POWER TRAIN
Incident Date: 07/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

VEHICLE HAS 34,900 MILES AND NOW EXPERIENCING A POWERTRAIN WARNING LIGHT AFTER DRIVING AT 55 MPH FOR 8 MILES. VEHICLE IS 'MISSING' AND LOOSED POWER DOWN TO 35-40 MPH. PULLED OFF AND TURNED OFF ENGINE AND THE LIGHT STAYED OFF FOR ONE DAY AND CAME BACK ON AND LOST POWER AGAIN AFTER ABOUT THE SAME DISTANCE ON HIGHWAY. AFRAID TO DRIVE ON HIGHWAY. TRYING TO GET TO THE DEALER.

07/06/2017
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

AS I WAS DRIVING TO THE STORE THE POWER STEERING SERVICE LIGHT CAME ON AND THE SERVICE ADVANCE TRAC AND IT BECOME HARD TO STEER.. SO NOW ITS PARKED BECAUSE DEALERSHIP SAID IT WOULD COST $1500 TO FIX WHICH I DON'T HAVE .. AFTER RESEARCH MOST MODELS JUST 2011 AND UP HAVE THIS RECALL. I THINK 2010 SHOULD ALSO BE A RECALL THEIR ARE SEVERAL COMPLAINTS ABOUT IT

07/06/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: SFADP0L30AR******
Summary

CAR SUDDENLY LOOSES POWER AT HIGHWAY SPEED. DIAGNOSED AS THROTTLE BODY FAILURE AND REPLACED BY DEALER. FORD COVERS NON HYBRID MODELS WITH REPLACEMENT AT N/C TO OWNERS BUT EXCLUDES HYBRID COVERAGE FOR SAME PART ON SAME ICE ENGINE WITH SAME SYMPTOMS. SUDDEN LOSS OF POWER AT HIGHWAY SPEEDS IS EXTREMELY DANGEROUS ESP IN URBAN TRAFFIC SITUATION AND THIS SHOULD BE A MANDATORY RECALL.

07/01/2017
Components: AIR BAGS
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL - FAILURE TO TIMELY REMEDY DESPITE BEING IN A HIGH HUMIDITY AREA OF HOUSTON, TEXAS AND THE CAR BEING A 2010

06/22/2017
Components: AIR BAGS
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

TAKATA RECALL- I AM CONCERNED THAT THIS RECALL IS TAKING SO LONG AND EVERYTIME WE DRIVE OUR VEHICLE WE ARE IN HARMS WAY. I DO NOT UNDERSTAND HOW IT COULD TAKE SUCH A LONG TIME TO MAKE THIS REPAIR.

06/20/2017
Components: STEERING
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3ADPOL33AR3******
Summary

ON TWO OR THREE OCCASIONS AFTER STARTING THE CAR AND SHIFTING INTO DRIVE, A WARNING LIGHT CAME ON STATING "POWER STEERING ASSIST FAILURE" AND I COULD TELL THE CAR HAD NO POWER STEERING. EACH TIME I WOULD SHUT THE ENGINE OFF, RESTART THE VEHICLE, AND THE PROBLEM WAS RECTIFIED. ON JUNE 1, 2017, THE SAME PROBLEM OCCURRED BUT THIS TIME THE POWER STEERING NEVER RETURNED. I CALLED A FORD DEALER AND EXPLAINED THE PROBLEM AND A SERVICE TECHNICIAN GAVE ME A SUGGESTION TO DISCONNECT AND THEN CONNECT THE BATTERY. THIS DID NOT HELP. I BROUGHT THE CAR INTO THE DEALERSHIP FOR REPAIR AND THEY FOUND THE WHOLE STEERING ASSEMBLY NEEDED TO BE REPLACED COSTING IN THE NEIGHBORHOOD OF $1750. AFTER READING NUMEROUS REPORTS OF THE SAME PROBLEM ON THE INTERNET I DECIDED TO FILE A COMPLAINT TO FORD AND ALSO TO ANY CONSUMER PROTECTION AGENCIES.

06/19/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

2010 FORD FUSION. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER SIDE AIR BAG INFLATOR RECALL NOTICE. *LD UPDATED 06/19/2017*JS

06/19/2017
Components: AIR BAGS
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (NORTH CENTRAL FORD 1819 N. CENTRAL EXPY, RICHARDSON, TX, 75080) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/18/17*LJ *CN

06/14/2017
Components: AIR BAGS
Incident Date: 06/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 25 MPH, ANOTHER VEHICLE STRUCK THE VEHICLE'S REAR DRIVER'S SIDE. THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. THE DRIVER WAS UNSURE OF HER INJURIES AND SUFFERED MILD CHEST PAIN. THE DRIVER DID NOT SEEK IMMEDIATE MEDICAL ATTENTION BUT MENTIONED DOING SO IN THE FUTURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE STATION. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 08/04/17*LJ THE CONSUMER STATED THE WRONG AIRBAG DEPLOYED. THE PASSENGER'S SIDE AIRBAG DEPLOYED, BUT THE VEHICLE WAS STRUCK ON THE DRIVER'S SIDE. THE VEHICLE WAS TOTALED. *JS

06/10/2017
Components: STRUCTURE
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHEN THE BATTERY INSTANTLY DIED, I WAS LOCKED IN THE CAR AND HAD TO WAIT TILL THE BATTERY BUILT UP BEFORE I COULD REMOVE MYSELF FROM THE CAR. THE DOORS WOULD NOT OPEN. RECENTLY, I COULD NOT GET OUT OF THE DRIVERS SIDE DOOR BECAUSE THE LATCH INSIDE WOULD NOT OPEN THE DOOR, I HAD TO ROLL DOWN THE WINDOW AND REACH OUT TO OPEN THE DOOR. THE MECHANIC CALLED FORD AND THEY SAID THEY HAD MANY PROBLEMS WITH THE PLASTIC PIN IN THE LATCH BREAKING IN MANY OF THE VEHICLES AND COMMONLY HAVE TO BE REPLACED. THIS IS UNACCEPTABLE IN CASE OF AN EMERGENCY.

06/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MY REAR PASSENGER DOOR LOCK FAILED WHILE DRIVING, CAUSING THE DOOR TO SWING OPEN WHEN BRAKING.

05/30/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER DOORS FAILED TO LOCK WITHOUT WARNING. THE CONTACT REACHED OUT TO A LOCAL DEALER (WEST HERR FORD LINCOLN OF AMHERST LOCATED AT 2600 MILLERSPORT HWY, GETZVILLE, NY 14068) WHO INFORMED THE CONTACT THAT THEY WERE AWARE OF THE FAILURE AND THAT THERE WAS A RECALL, BUT WAS UNABLE TO LOCATE THE CONTACT'S VIN WITHIN THE RECALL. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT INQUIRED TO SPEAK WITH A MANAGER , BUT WAS DENIED. THE CONTACT WAS REFERRED TO NHTSA. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

05/30/2017
Components: STEERING
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE BACKING OUT OF A DRIVEWAY WITHOUT WARNING, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE VEHICLE WAS CYCLED OFF AND THEN ON; HOWEVER, THE POWER STEERING STILL FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE LOCAL DEALER TO BE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

05/30/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TAKATA RECALL: THE FORD RECALL NUMBER IS 16S26 TO REPLACE THE PASSENGER AIRBAG. THE RECALL WAS ANNOUNCED ON 06-01-16. ONE YEAR AGO. THE FORD FUSION IS 8 YEARS OLD. STILL NO PARTS AVAILABLE. WHAT DOES IT TAKE TO GET A REPLACEMENT AIR BAG? WILL A REPLACEMENT AIRBAG EVER BE AVAILABLE? WHY ANNOUNCE A RECALL IF THERE IS NO INTENTION TO EVER SUPPLY PARTS TO FIX IT? WHO CAN I CONTACT TO GET THIS DANGEROUS, DEFECTIVE PASSENGER AIRBAG REPLACED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/18/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I WAS JUST DRIVING ALONG ON A CITY STREET GOING ABOUT 40 MPH, AND ALL OF A SUDDEN ALL THE DASHBOARD LIGHTS LIT UP, AND I COULDN'T BREAK VERY EASILY. I WAS IN THE MIDDLE OF TRAFFIC, AND I WAS WORRIED SOMEONE WAS GOING TO HIT ME, OR I WASN'T GOING TO BE ABLE TO BREAK IF SOMEONE CUT ME OFF. MY CAR HAD BEEN SO RELIABLE UNTIL THAT MOMENT. MY CAR DIDN'T BREAK THE WAY IT ALWAYS DID. IT TOOK A LOT MORE PRESSURE TO BREAK THAN NORMAL, AND THE BREAKING WAS VERY DELAYED. I HAD A FEW VERY CLOSE CALLS, BEFORE I COULD PULL OVER. IT WAS SCARY! THE DEALERSHIP HAD TO REPLACE MY ABS MODULE AND MY HYDRAULIC CONTROL UNIT, WHICH WAS VERY EXPENSIVE. I KNOW THE NHTSA IS LOOKING INTO MANY COMPLAINTS OF THE SAME ISSUE FOR 2010 FORD FUSIONS. IF OTHER VEHICLES ARE HAVING THE SAME ISSUE, THIS SHOULD BE A RECALL!

05/18/2017
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

TAKATA RECALL I HAVE BEEN CONTACTING MY DEALERSHIP, ROCKWALL FORD, FOR OVER 1 YEAR REQUESTING REPLACEMENT OF MY AIRBAGS. THEY ALWAYS TELL ME THE BAGS ARE ON BACK ORDER, THEY DO NOT KNOW WHEN THEY WILL ARRIVE AND THAT I WILL BE CONTACTED WHEN THEY DO. I ALSO CONTACTED PARK CITIES FORD IN DALLAS AND WAS TOLD THE AIRBAGS WERE ON BACK ORDER. IT IS CLEAR TO ME THAT NO DEALERSHIP I'VE CONTACTED IS INTERESTED IN REPLACING THE AIRBAGS. I WROTE A COMPLAINT TO THE ROCKWALL DEALERSHIP THAT WAS NOT ANSWERED, EXCEPT TO CONTACT ME TRYING TO SELL ME A NEW CAR. I FREQUENTLY TRANSPORT SURGEONS AS FRONT SEAT PASSENGERS IN MY CAR AND I CANNOT IMAGINE THE LAW SUIT THAT WOULD RESULT IF I WERE TO BE INVOLVED IN AN ACCIDENT THAT CAUSED THE AIRBAG TO EXPLODE. I AM SERIOUSLY CONCERNED ABOUT PASSENGERS IN MY CAR. I HAVE OWNED THIS CAR SINCE 2009 AND IT HAS BEEN A RISK TO ME AND MY PASSENGERS FOR ALL THOSE YEARS. I FIND IT INCONCEIVABLE THAT THE BAGS CANNOT BE REPLACED.

05/15/2017
Components: POWER TRAIN
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING MY CAR ENTER THE "LIMP HOME" PROGRAM. RESEARCHED AND CALLED FORD DIRECT AND WAS TOLD THAT BECAUSE MY CAR IS A HYRBID MODEL THAT IT IS NOT COVERED UNDER THEIR CUSTOMER SERVICE SATISFACTION EVEN THOUGH IT IS UNDER MILEAGE AND THE YEARS FOR FORD TO COVER THIS MALFUNCTION.

05/15/2017
Components: TIRES
Incident Date: 05/12/2017
Crash: No
Fire: No
Summary

A MECHANIC NOTICED THAT THE INNER SIDEWALLS ON BOTH FRONT WHEELS WERE SPLITTING (AS IF ALONG THE SEAMS) ON THE GOODYEAR WEATHERHANDLER 215/45R17. THE TIRES WERE FIXED BEFORE ANY BLOWOUT OCCURRED, BUT GOODYEAR REFUSED TO TAKE RESPONSIBILITY. THREE SEPARATE MECHANICS FROM DIFFERENT GARAGES HAD NEVER SEEN ANYTHING LIKE IT, AND CONFIRMED THAT IT DID NOT OCCUR FROM DAILY WEAR AND TEAR.

05/09/2017
Components: WHEELS
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

I HAD A INSPIRATION

05/09/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. CASE NUMBER: CAS12283092 WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/01/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

NONE OF MY DOORS WILL OPEN FROM THE OUTSIDE I HAVE TO LEAVE A WINDOW CRACKED JUST TO GET IN IT HAD TO PAY SOMEBODY 140 JUST TO GET IN IT THERE IS ONLY TWO DOORS THAT WILL OPEN FROM THE INSIDE NOW I HAVE TWO KIDS THAT ARE STILL AT HOME YOU HAVE TO GO IN THE PASSENGER DOOR JUST TO GET IN THE DRIVER SEAT

04/29/2017
Components: ENGINE
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE DRIVING DOWN THE EXPRESSWAY (475) THERE WAS A LOSS ON POWER AND THE CAR WENT INTO WHAT IS CALL THE "LIMP HOME MODE" WHILE TRAFFIC SURGED AROUND WE MAKING IT VERY DANGEROUS TO TRAVEL AT THIS SLOW SPEED. "WENCH" CODES WERE DISPLAYED ON THE SCREEN. AFTER FINDING THE NEAREST EXIT I RESTARTED THE CAR WHICH PUT IT BACK INTO NORMAL DRIVING MODE AND DROVE HOME. DURING THE DRIVE HOME THE "CHECK ENGINE " CAME ON BUT CONTINUED NORMALLY. SAME THING HAPPENED THE NEXT DAY WITH LOSS OF POWER AND WRENCH CODES.

04/24/2017
Components: AIR BAGS
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/06/17 *BF UPDTAED 9/27/18*JB

04/10/2017
Components: ENGINE
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

ENGINE LIGHT WARNING FOR THE CANISTER PURGE VALVE RECEIVED. FORD NEWS SITE (11/23/15) STATED A SAFETY RECALL TO BE ISSUE FOR 2010-11 FUSIONS FOR THIS ISSUE AND I BELIEVE WE SHOULD HAVE RECEIVED ONE AS OUR CAR FALLS IN THE DATES STATED. OUR VIN IS NOT LISTING THIS AS A RECALL AND WE ARE HAVING TO PAY OUT OF POCKET FOR A NOTED RECALL REPAIR. CAR WAS STATIONARY WHEN THE ENGINE LIGHT CAME ON.

04/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE THE CONTACT'S WIFE WAS DRIVING, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FRACTURED WIRE IN THE HIGH VOLTAGE CABLE FOR THE HYBRID HARNESS KIT NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

04/08/2017
Components: STEERING
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

WHILE DRIVING I RECEIVED THE FOLLOWING WARNING INDICATORS ON THE DASHBOARD "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC" LUCKILY I WAS DRIVING ON LOCAL ROADS AND NOT AT HIGHWAY SPEEDS. I CANNOT IMAGINE THE PANIC AND DANGER POSED TO MYSELF AND OTHERS IF I LOST POWER STEERING ON THE HIGHWAY. THIS IS DEFINITELY A VERY SERIOUS HAZARD AND SHOULD BE RECALLED BEFORE SOMEONE LOOSES THEIR LIFE.

04/08/2017
Components: STEERING
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

IN COINCIDENCE WITH A FLAT FRONT TIRE BEING FIXED, THE DASH DISPLAY BEGAN TOGGLING BETWEEN ALERTS 'SERVICE POWER STEERING NOW' AND 'SERVICE ADVANCETRAC.' THE POWER STEERING IS NOT WORKING, AND THE 'READY TO DRIVE' INDICATOR ON THIS HYBRID IS NOT ON. A FEW MINUTES OF INTERNET SEARCHING TURNED UP MANY SIMILAR REPORTS, INCLUDING FORD HAVING RECALLED 2011-13 VEHICLES FOR THE SAME ISSUE, BUT NOT 2010 MODELS WITH SAME SYSTEM. (?) MANY OF THE REPORTED INCIDENTS HAPPENED AT DRIVING SPEED, SO MAYBE THEY'RE WAITING FOR MORE CRASHES/INJURIES/FATALITIES...PRETTY SAD IF SO.

04/06/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

ON AT LEAST 4 VARIOUS RANDOM OCCASIONS OVER A PERIOD OF SEVERAL YEARS, WITH THE FOCUS IN MOTION ON A ROADWAY, THE FOCUS ACCELERATED WHEN THE BRAKES WERE APPLIED WITH THE INTENT TO MAKE A NORMAL STOP OF THE VEHICLE. TWO OF THOSE OCCASIONS OCCURRED RECENTLY IN MARCH AND APRIL OF 2017. ON THOSE OCCASIONS, IT WAS NOT POSSIBLE TO STOP THE VEHICLE BY NORMAL BRAKING. OTHER MEASURES SUCH AS SHIFTING THE TRANSMISSION LEVER, APPLYING THE EMERGENCY BRAKE OR PULLING OFF THE ROAD WERE NECESSARY BEFORE THE VEHICLE CAME TO A STOP.

04/04/2017
Components: POWER TRAIN
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

03/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

VEHICLE WILL NOT ACCELERATE SUDDENLY THROTTLE BODY MALFUNCTION.

03/21/2017
Components: STEERING
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

WHEN I STARTED THE CAR THE STEERING WHEEL WOULD NOT MOVE. THE DASHBOARD INDICATED THAT THE POWER STEERING ASSIST HAD FAILED. TURNED THE CAR OFF AND BACK ON AND IT WAS NORMAL. HOWEVER ON ARRIVING HOME SHOCKED TO SEE THE LEGIONS OF PEOPLE WITH 2010 FUSIONS COMPLAINING OF THIS SAME EXACT PROBLEM WITH REGULARITY SINCE THE NEW YEAR. DON'T FEEL LIKE PUTTING MY FAMILY'S AS WELL AS OTHER STRANGERS LIVES IN DANGER BY DRIVING AS MANY PEOPLE CLAIMED THAT THE STEERING STOPPED WHILE DRIVING AT HIGH SPEEDS. FORD SHOULD RECALL THIS MODEL JUST AS THEY HAVE THE 2011-2015 FUSIONS. I BELIEVE THE PARTS ARE THE SAME. THANK YOU ERIC

03/09/2017
Components: STEERING
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING TO WORK, AN ERROR MESSAGE WAS DISPLAYED INDICATING THAT THE POWER STEERING NEEDED TO BE SERVICED "NOW". AFTER I PARKED THE CAR, AND RETURNED TO IT SEVERAL HOURS LATER, AFTER STARTING IT, THE SAME ERROR DISPLAYED AND I NOTED THAT THE VEHICLE HAD NO POWER STEERING AT ALL. THANKFULLY I WAS NOT DRIVING AT THE TIME, ON THE INTERSTATE WHICH IS MY NORMAL ROUTE. I WAS ABLE TO GET THE CAR TO A CERTIFIED MECHANIC WHO ADVISED THAT THE ISSUE WAS RELATED TO THE EPAS MOTOR MOUNTED ON THE RACK. I CONTACTED FORD TO INQUIRE ABOUT A RECALL FOR THIS PARTICULAR YEAR MODEL AS I NOTED THAT THERE WAS A RECALL FOR THE SAME MAKE/MODEL FOR 2011 AND 2012 YEAR MODELS. THE PART NUMBER FOR REPLACEMENT WAS IDENTICAL TO THE 2011 AND 2012 MODELS THAT ARE UNDER RECALL. THE ERROR MESSAGE AND SUDDEN LOSS OF POWER STEERING ISSUE WAS IDENTICAL AS DESCRIBED. IT'S APPARENT TO ME THAT THIS IS RELATED TO THE SAME DEFECT YET FORD REFUSED TO ACKNOWLEDGE IT AS SUCH. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS AND INCLUDE THE 2010 MODEL YEAR IN THE SAME RECALL.

03/08/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

WHILE DRIVING APPROXIMATELY 35 MPH ON A CITY STREET THE ADVANCE TRAC WARNING LIGHT CAME ON FOLLOWED BY MESSAGES TO "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW". I WAS ABLE TO DRIVE HOME SAFELY WITHOUT ANY REAL DIFFICULTY, BUT WHEN I ATTEMPTED TO MOVE THE CAR THE NEXT MORNING THE POWER STEERING WAS INOPERABLE AND I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP BECAUSE I FELT IT WOULD BE UNSAFE TO DRIVE DUE TO STEERING UNRESPONSIVENESS. DREADING THE DIAGNOSIS AND COST TO REPAIR.

03/06/2017
Components: SERVICE BRAKES
Incident Date: 02/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

THE BRAKES TOTALLY FAILED. THE PEDAL WENT TO THE FLOOR. THE SYSTEM DID NOT FAIL OVER TO THE PURELY MECHANICAL MODE. THE CAR SIMPLY HAD TO COAST TO A STOP. AFTER THE CAR WAS TURNED OFF AND RESTARTED THE BRAKES WORKED BUT BLOGS ARE SAYING THIS CAN HAPPEN AGAIN WITHOUT WARNING. THREE MECHANICS SAY THERE IS NOTHING WRONG WITH THE MASTER CYLINDER, BRAKE LINES, CALIPERS, ETC. ONE SAYS IT MIGHT BE THE ABS UNIT, ANOTHER SAYS IT MIGHT BE THE SOFTWARE. THE DEALERSHIP SEEMS TO NOT KNOW WHAT IS WRONG. TWO MECHANICS HAVE DISAGREED ON WHAT THE PROBLEM IS, YOU HAVE AN OPEN INVESTIGATION ON 2008-9 MODELS BUT THIS APPEARS TO BE HAPPENING ON 2010S AND NEWER MODELS AS WELL. WE DO NOT KNOW IF OUR CAR IS SAFE TO DRIVE AND FORD APPEARS TO NOT HAVE A FIX FOR THE PROBLEM. INDEED, THEY APPEAR TO NOT EVEN BE ACKNOWLEDGING THE PROBLEM AS FAR AS I CAN TELL. THE CAR HAS BEEN IN THE SHOP SINCE THIS HAPPENED. IT IS NOW AT HOME SITTING...IT WOULD BE GOOD TO HAVE A FIX SO WE CAN DRIVE IT.

03/05/2017
Components: SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

THE SPEED CONTROL STUCK FOR A FEW AND THE DOORS ALWAYS LOCKS AND WILL NOT OPEN ITS A SAFE HAZZRAD AND THE CAR BOUNCES ALL THE TIME

03/02/2017
Components: STEERING
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

02/27/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

THE CAR HAS STALLED MORE THAN 20 TIMES. NO WARNINGS TO PULL OVER JUST A ENGINE CUT OFF. THIS WHILE DRIVING AT 30 MILES A HOUR, BACKING UP, TURNING, ACCELERATION. SOMETIME TAKING 4 OR 5 MORE TIMES TO RESTART. THE ONLY CODE FOUND STATED THAT THE DRIVE TRAIN WAS FAULTY. HAVE RETURNED THE CAR TO THE DEALERSHIP 3 TIMES. FIRST THEY THOUGHT IT WAS THE BATTERY. CAR STALLED LESS AN A MILE AWAY FROM THE SHOP. THEY HAVE NOW HAD THE CAR FOR 2 FULL DAYS AND CAN NOT FIGURE OUT WHAT IS WRONG WITH IT. THIS IS A SAFETY ISSUE SINCE I DON'T KNOW WHEN OR WHERE IT WILL STALL OUT.

02/20/2017
Components: STEERING
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

THE POWER STEERING ASSIST FAILURE HAS MADE THE CAR NEARLY IMPOSSIBLE TO DRIVE.

02/20/2017
Components: SERVICE BRAKES
Incident Date: 02/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

CATASTROPHIC BRAKE FAILURE AT 50 MPH WHILE DECELERATING. RECEIVED BRAKE LIGHT FOLLOWED BY COMPLETE BRAKE FAILURE. PEDAL WENT TO FLOOR AND WAS SUBSEQUENTLY UNRESPONSIVE. ATTEMPTED TO PUMP, NO LUCK. CAR REQUIRED EMERGENCY BRAKE TO STOP NARROWLY AVOIDING COLLISION. CAR IS CURRENTLY RESIDING AT MOYER FORD DEALERSHIP IN FOLEY, AL. DEALER STATES TO ME THAT THIS WAS A "BRAKE PEDAL ASSEMBLY FAILURE." AWAITING TROUBLESHOOTING CODES FROM DEALER.

02/06/2017
Components: SERVICE BRAKES
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

BRAKE FAILURE OCCURRED WITH NO WARNING ON CITY STREET WHILE CAR WAS TRAVELING STRIAGHT. FORTUNATELY, THERE WAS NO TRAFFIC PRESENT AND THE EMERGENCY BRAKE WAS USED TO SLOW THE CAR YO A STOP. AFTER RESTARTING, THE DASH "ABS" AND "BRAKE PROBLEM" LIGHTS ILLUMINATED. THE CAR FROM THIS POINT HAD VIRUTUALLY ZERO BRAKING AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. THE CAR WAS TOWED TO A FORD DEALER FOR INSPECTION, IT WAS DETERMINED THAT THE ABS MODULE HAD GONE BAD AND NEEDED REPLACEMENT. ALTHOUGH THE PART CAN BE REPLACED, IT WON'T FIX THE PROBLEM. IT APPEARS THE ABS MODULE DESIGN AND BRAKE SYSTEM LOGIC FOR THE FUSION IS FLAWED. EXAMINATION OF THE BRAKING SYSTEM SCHEMATICS INDICATES THERE IS NO OVERRIDE FOR THE SYSTEM IF THE ABS MODULE FAILS. WHEN THIS OCCURS, AS IT DID FOR US, THE CAR'S BRAKES COMPETE WITH THE ABS SYSTEM CAUSING AN ALMOST COMPLETE LOSS OF BRAKING. OUR FAMILY WAS FORTUNATE THAT WE WERE NOT TRAVELING ON A BUSY STREET OR HIGHWAY. THE POTENTIAL FOR DAMAGE AND INJURY WAS SIGNIFICANTLY HIGH, NOT JUST TO MY FAMILY BUT TO OTHERS AS WELL. GIVEN THE AGE OF THIS VEHICLE (2010), IT IS HIGHLY LIKELY THAT THE FREQUENCY OF THESE EVENTS WILL INCREASE. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.

02/04/2017
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

THERE CONTINUES TO NOT BE A TIMELINE TO THE REPAIR OF THE TAKATA RECALL. THIS IS A FOLLOW-UP TO THE COMPLAIN #:10896591. WHAT IS A REASONABLE TIME FRAME FOR THE REPAIR OF THIS AIRBAG RECALL? WHAT RECOURSE DO I HAVE IF THE MANUFACTURER CONTINUES TO NOT CORRECT THIS PROBLEM?

01/30/2017
Components: STEERING
Incident Date: 01/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

SERVICE POWER STEERING LIGHT CAME ON JUST BEFORE I MADE IT OVER TO A FRIENDS HOUSE. NEXT TIME I STARTED THE CAR THE POWER STEERING WAS COMPLETELY GONE. THANKFULLY I WAS ABLE TO MAKE IT TO A FRIENDS HOUSE BEFORE WENT IT OUT BECAUSE I HAD MY WIFE AND KIDS IN THE CAR.

01/27/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

POWER STEERING STOPPED WORKING WHILE MAKING A TURN ON THE HIGHWAY. WAS ABLE TO AVOID ACCIDENT WITH THE CAR BESIDE ME BUT WAS VERY DIFFICULT TO STEER THE CAR IN THE DIRECTION NEEDED. CAR CODE CAME UP TO "SERVICE POWER STEERING IMMEDIATELY". VERY DANGEROUS SITUATION IF NOT PREPARED WHEN THIS HAPPENS!

01/27/2017
Components: AIR BAGS
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/30/17 LJ UPDATED 05/05/2017 *JS

01/20/2017
Components: STEERING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL3XAR******
Summary

I WAS PULLING INTO A PARKING LOT AT LOW SPEED AND THE POWER STEERING FAILED AND STEERING MANUALLY WAS ALMOST IMPOSSIBLE. I TURNED THE CAR OFF AND RESTARTED IT AND THE POWER STEERING WORKED. THE NEXT DAY I TOOK THE CAR TO A REPAIR SHOP AND THEY COULD FIND NO PROBLEM WITH THE STEERING. THEY CONTACTED FORD AND WERE ADVISED THAT THE VEHICLE HAD NO RECALLS RELATIVE TO THE STEERING FAILURE. I CONTACTED THE FORD SERVICE DEPARTMENT AND WAS TOLD THAT FUSION HYBRIDS WERE BEING RECALLED FOR POWER STEERING FAILURE, BUT MY VEHICLE WAS NOT ON THE RECALL LIST. HOW CAN THAT BE?

01/14/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/01/2012
Crash: No
Fire: No
Summary

AIRBAG SWITCHES UNDER DRIVER SEAT AND FRONT PASSENGER SEAT ARE ALWAYS GETTING THROWN AND CAUSE AIRBAG LIGHT TO GO OFF IN DASH. THERE NEEDS TO BE A BETTER ITEM THAT IS NOT SO SENSITIVE TO PEOPLE RIDING IN THE BACK SEAT. WHEN THEY PUT THEIR FEET UNDER THE FRONT SEATS IT THROWS THE SWITCH AND CAUSES THE AIRBAG LIGHT TO COME ON IN THE DASH.

01/08/2017
Components: STEERING
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

FOR THE 4TH TIME SINCE MARCH 2015, SERVICE POWER STEERING NOW AND SERVICE ADVANCE TRAC SYSTEM. ALL FOUR TIMES THIS HAPPENED WILL DRIVING TYPICALLY 30MPH ON CITY STREETS. ONCE HAPPENED ON THE HIGHWAY. ALL FOUR TIMES THE POWER STEERING WOULD REMAIN ENGAGED UNTIL CAR WAS POWERED OFF AT WHICH POINT THE VEHICLE DID NOT HAVE POWER STEERING. THE 2ND AND 4TH TIMES BOTH OCCURRED WITHIN WEEKS OF THE REPAIR BY A DEALER. AN ADDITIONAL TIME THE SAME WARNINGS OCCURRED WITH THE LOANER/RENTAL VEHICLE PROVIDED WHILE MY OWN VEHICLE WAS BEING REPAIRED FOR THE PROBLEM. LAST REPAIR (10 DAYS AGO) COST $1600. *TR

01/05/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/05/2017
Crash: No
Fire: No
Summary

THE POWER STEERING WENT OUT ON MY FUSION WHILE IN MOTION . THIS SHOULD BE A RECALL. NOW THE STOP SAFELY NOW LIGHT CAME ON WHILE IN MOTION AND THIS IS APPARENTLY THE MEC.

12/29/2016
Components: STEERING
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

POWER STEERING IS NOT WORKING. HAVE TAKEN TO MECHANIC TWICE WHO CANNOT FIND ANYTHING WRONG OTHER THAN TO RESET COMPUTER. STEERING WORKS FOR A FEW DAYS THEN FAILS AGAIN. TYPICALLY GET WARNING LIGHT, THEN AFTER VEHICLE IS TURNED OFF, POWER STEERING NO LONGER WORKS. HAVE RESEARCHED THIS ISSUE, SEEMS TO BE COMMON AMONG FORD FUSIONS SINCE 2010.

12/28/2016
Components: AIR BAGS
Incident Date: 06/24/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2016
Components: STEERING
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

OUR 18 YEAR OLD DAUGHTER WAS DRIVING THE CAR WHEN THE POWER STEERING CEASED TO FUNCTION. SHE WAS ABLE TO STOP AND CALL US FOR HELP. WE TOOK IT TO A DEALER AND THEY SAID THE WHOLE POWER STEERING NEEDED TO BE REPLACED. THE CAR HAD JUST UNDER 100,000 MILES ON IT. *TR

12/24/2016
Components: SERVICE BRAKES
Incident Date: 12/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I WAS DRIVING HOME FROM WORK IN HOUSTON, TX AND SUDDENLY THE BRAKES FAILED FOR THE 2ND TIME IN A WEEK. THE CAR WAS ON, DROVE AND STEERED FINE, BUT THERE WERE NO POWER BRAKES. IT WAS AS IF A MANUAL TRANSMISSION CAR HAD STALLED, BUT EVEN WORSE. AN ERROR LIGHT CAME ON THE LEFT PANEL SAYING "CHECK BRAKE SYSTEM" AND THE PARKING BRAKE LIGHT WAS ON. I WAS ABLE TO QUICKLY PULL OVER. I PUT IT IN PARK, TURNED THE CAR OFF, AND THEN IMMEDIATELY STARTED IT UP. ALL WAS FINE WITH NO LIGHTS OR BELLS. I CALLED FORD AND EXPLAIN THE PROBLEM AND THEY ADVISED ME TO TAKE TO THE FORD DEALER FOR SERVICING. THEY'VE, OF COURSE, NEVER HEARD OF THIS PROBLEM AND CAN'T BELIEVE IT HAPPENED. IT SOUNDS TO ME LIKE A COMPUTER / ELECTRONIC PROBLEM. FORD KEPT THE CAR FOR 2 DAYS IN THEIR GARAGE AND THEY DROVE IT AROUND AND RUN THEY DIAGNOSTICS AND THEY SAID THEY COULDN'T FIND OUT ANY CODE OR PROBLEM AND THEY CANNOT HELP. I TOOK THE CAR OUT AND DROVE FOR 3 DAYS AND IT WAS FINE BUT ON THE 4TH DAY THE SAME PROBLEM AGAIN. BREAK FAILED TO WORK AND COME UP WITH 'AN ERROR LIGHT CAME ON THE LEFT PANEL SAYING "CHECK BRAKE SYSTEM" AND THE PARKING BRAKE LIGHT WAS ON'. FORD ARE NOT WILLING TO HELP AND THEIR GARAGE CANNOT HELP EITHER BUT THERE IS KNOWN ISSUE WITH THIS MODEL. PLEASE READ NOT FROM AUTOMOTIVE FORD: HTTP://WWW.AUTOMOTIVEWORLD.COM/ANALYSIS/80719-US-FORD-TO-FIX-FAULTY-BRAKE-SOFTWARE-ON-HYBRIDS/

12/21/2016
Components: STEERING
Incident Date: 12/19/2016
Crash: No
Fire: No
Summary

THE POWER STEERING RANDOMLY GAVE OUT WHILE I WAS DRIVING. AT FIRST A LIGHT CAME ON THE DASH BOARD THAT SAID SERVICE POWER STEERING NOW. THEN ANOTHER LIGHT SAYING SERVICE ADVANCE TRACK. AFTER I PARKED MY CAR TURNED IT OFF AND WENT TO TURN IT BACK ON I WAS NO LONGER ABLE TO EASILY TURN MY STEERING WHEEL. *TR

12/12/2016
Components: STEERING
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

AS WE WERE DRIVING ABOUT 35 MILES AN HOUR, THE POWER STEERING REPAIR LIGHT AND THE ADVANCETRAC REPAIR LIGHT BOTH SUDDENLY CAME ON. WE WERE ALMOST TO OUR DESTINATION. AFTER WE STOPPED AT OUR DESTINATION, THE POWER STEERING WAS COMPLETELY SHUT OFF IN THE VEHICLE. WE HAD TO HAVE THE VEHICLE TOWED AND THE REPAIR CHARGES (FROM THE FORD DEALER) ARE ESTIMATED TO BE $2391. FOR A CAR THAT'S BARELY 6 YEARS OLD AND IN OTHERWISE GREAT CONDITION (~80,000 MILES) TO HAVE A SUDDEN FAILURE THAT WOULD LEAD TO EXTREMELY EXPENSIVE REPAIRS IS RIDICULOUS. I WORRY, BASED ON WHAT I'VE READ FROM OTHER USERS ONLINE, THAT IF WE HADN'T BEEN ABOUT 1 MINUTE FROM OUR DESTINATION THAT THE POWER STEERING WOULD HAVE JUST SHUT OFF WHILE WE WERE DRIVING, WHICH WOULD HAVE BEEN VERY DANGEROUS ON SUCH A CURVY ROAD. *TR

12/10/2016
Components: WHEELS
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

WE WERE TOLD WED THAT OUR PIRELLI TIRES, WARRANTED @ 55K MI, AND HAVE ONLY 18K, ARE DOWN TO 3/32ND TREAD AND MUST BE REPLACED. ALL THIS WITH IN-TOWN DRIVING, REGULAR ROTATION AND INSPECTION. CONTACTED PIRELLI AND ALSO DISCOUNT TIRE TO NO AVAIL. TIRES ARE PIRELLI FOUR SEASONS.

11/14/2016
Components: STEERING
Incident Date: 11/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

POWER STEERING WENT OUT WHEN I WAS LEAVING AT STORE ALMOST CAUSING A WRECK.

11/04/2016
Components: AIR BAGS
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/01/2016
Components: STEERING
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

MY POWER STEERING WENT OUT WHILE MY WIFE WAS DRIVING THE CAR WITH MY KIDS IN IT. SHE TOTALLY LOST ALL POWER STEERING MAKING A TURN, I TOOK TO THE DEALER AND THEY SAID THEY HAD TO REPLACE THE RACK. ABOUT 3 MONTHS LATER IT HAPPENED AGAIN WHILE SHE WAS GETTING READY TO TURNING IN OUR DRIVEWAY. I TOOK BACK TO THE DEALER THEY SAID IT WAS FINE JUST NEEDED REPROGRAMMED. IT WORKED FOR ABOUT 6 MONTHS AND NOW IT IS DOING THE SAME THING. I CANT AFFORD TO TAKE IT TO THE DEALER AGAIN SO IT IS SITTING IN MY DRIVEWAY. *TR

10/29/2016
Components: ENGINE
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: FAHP3FN7AW1******
Summary

I HAVE CHANGED MANY PARTS ON MY 2010 FORD FOCUS SE 2.0 AND HAS NOT CHANGED ANYTHING. I STARTED OUT WITH NOT IDLING AND AFTER SPENDING A FEW HUNDRED DOLLARS IT HAS NOT CHANGED ANYTHING. VERY DANGEROUS. WHEN YOU COME TO A STOP IT SHUTS OFF. THE PERSON BEHIND YOU THINKS YOUR GOING TO PROCEED AND YOU DON'T DO TO CAR SHUT OFF IT IS A VERY DANGEROUS POSITION YOUR IN. I DID READ THAT THERE ARE MANY OF THESES MYSTERY PROBLEMS WITH THESES VEHICLES AND FORD CANT EVEN FIGURE IT OUT. IF THIS IS A SAFETY ISSUE WITH MANY THAN WHY HAS THIS NOT BEEN CORRECTED BY FORD. DOES SO MANY PEOPLE HAVE TO BE HURT BEFORE IT BECOMES A RECALL? I HAVE ALSO HEARD THAT THIS HAPPENS UNDER WARRANTY AND UP TO 100K. VERRY SORRY!

10/29/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

THIS IS THE THIRD TIME OUR CAR WILL BE GOING TO THE DEALERSHIP FOR A SERIOUS BRAKE ISSUE. THE FIRST TIME IT OCCURRED WAS IN SEPTEMBER OF 2015. THE VEHICLE WAS IN MOTION ON A RESIDENTIAL STREET WHEN THE CAR BRAKES STOPPED FUNCTIONING AS USUAL. THE DRIVER HAD TO SLAM ON THE BRAKES TO GET THE CAR TO STOP. THE CHECK BRAKE AND SERVICE LIGHTS CAME ON. THE BRAKES NO LONGER FUNCTIONED PROPERLY. THE DEALER WAS UNABLE TO REPLICATE THE ISSUE. IT HAPPENED AGAIN IN MAY OF 2016 WHEN THE CAR STARTED IN THE DRIVEWAY. AN INDEPENDENT MECHANIC WAS ABLE TO REPLICATE THE PROBLEM, WHICH WAS PRINTED OUT AND TAKEN TO THE FORD DEALERSHIP. THE DEALERSHIP WAS ABLE TO ISOLATE THE PROBLEM THIS TIME AND FIX IT. THE CAR WAS FUNCTIONAL AGAIN. TODAY, THE ISSUE HAPPENED YET AGAIN. AS THE CAR STARTED WHILE STATIONARY, THE CAR DINGED AND THE CHECK BRAKE AND SYSTEM LIGHTS CAME ON. FEARING A USER ERROR, THE DRIVER RESTARTED THE CAR AND IT SEEMED FINE. AS THE DRIVER DROVE DOWN THE RESIDENTIAL BLOCK, THE BRAKES BECAME UNRESPONSIVE AND THE SYSTEM LIGHTS CAME BACK ON. THE DRIVER HAD TO PRESS VERY HARD ON THE BRAKES TO AVOID RUNNING A STOP SIGN AND INTO ONCOMING TRAFFIC ON A NEIGHBORING STREET. THE CAR WAS TOWED TO THE DEALER.

10/28/2016
Components: AIR BAGS
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). PER THE INTERIM NOTICE, THE CONTACT WOULD RECEIVE A CALL ONCE THE PARTS WERE AVAILABLE. THE CONTACT WAITED FOR MONTHS BUT DID NOT RECEIVE A CALL. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS AND REMEDY WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17LJ UPDATED 09/07/2017*JS

10/27/2016
Components: STEERING
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TUESDAY, OCTOBER 25TH, I WAS DRIVING MY 2010 FORD FUSION APPROXIMATELY 20 MPH WHEN THE POWER STEERING AND ADVANCETRAC LIGHTS CAME ON MY DASH. I STOPPED, TURNED THE CAR OFF AND BACK ON. THE LIGHTS STAYED ON AND THE POWER STEERING WASN'T WORKING. I HAD THE CAR TOWED BY AAA TO A AAA APPROVED MECHANIC. THE INFORMED ME THAT THERE IS A SECOND NHTSA INVESTIGATION ON THE 2010 FUSION FOR THIS PROBLEM, AND A RECALL ON THE 2011-2012 FUSIONS THAT HAVE THE SAME PART AND PROBLEM. THE AAA MECHANIC WOULDN'T TOUCH THE CAR! I CALLED THE FORD CUSTOMER SERVICE NUMBER, BUT WITHOUT A RECALL, THEY WERE NOT WILLING TO DO ANYTHING FOR ME. I TOOK IT TO THE LOCAL FORD DEALERSHIP WHERE THEY RESET THE CODES, CHARGED ME $94.99 FOR DIAGNOSTIC SERVICE, AND EVERYTHING WORKS FINE NOW. I AM HOPING THAT THIS GETS ME BY UNTIL THE MUCH NEEDED SAFETY RECALL IS ISSUED SO I CAN HAVE THE STEERING FIXED THE RIGHT WAY. MY WIFE DRIVES THIS CAR AND WE HAVE MANY CHILDREN THAT RIDE IN IT. THERE IS NOT WAY THAT SHE COULD STEER THE CAR IF THE POWER STEERING GOES OUT AGAIN. IT MAKES IT VERY HARD TO TURN THE STEERING WHEEL AND HAPPENS WITHOUT WARNING, AND IMPOSSIBLE TO MAKE SHARP TURNS. THIS PROBLEM NEEDS TO BE RESOLVED WITH A SAFETY RECALL ASAP. *TR

10/27/2016
Components: STEERING
Incident Date: 10/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FAHP0HG1AR******
Summary

ON 10/13/16 WHILE DRIVING THE STEERING WHEEL LOCKED, POWER STEERING ASSIST FAULT APPEARED ON THE DASH AND I RAN INTO A TELEPHONE POLE. MY PASSENGER AND MYSELF WERE INJURED AND THE CAR IS TOTALED. *TR

10/25/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

MY 2010 FORD FUSION HYBRID EXPERIENCED IDENTICAL SYMPTOMS (TWICE) TO THOSE OF CUSTOMER SATISFACTION PROGRAM 13N03 HOWEVER THE HYBRID VERSION OF THE FORD FUSION IS NOT INCLUDED IN THE PROGRAM (FORD CLAIMS IT DOES NOT HAVE THE ISSUE). I FIRST HAD THE ISSUE IN AUGUST 2015. I WAS DRIVING ON I-40 IN RALEIGH, GOING UP A SLIGHT HILL WHEN I NOTICED THE CAR WASN'T GOING, IT WAS JUST DECELERATING NO MATTER HOW MUCH I PRESSED THE GAS. VERY SCARY ON A HIGH SPEED INTERSTATE IN THE MIDDLE LANE. THE TWO WRENCH LIGHTS CAME ON. I WAS ABLE TO 'LIMP HOME'. WHEN WE GOT TO THE FORD DEALER, THE WRENCH LIGHTS WERE NO LONGER ON. THE DEALER CLAIMED FORD FUSION HYBRIDS DID NOT HAVE THE ETB PROBLEM. WE ASKED THEM TO DRIVE THE CAR AROUND, WHICH THEY DID, AND COULDN'T REPRODUCE THE PROBLEM. THEY SAID THERE WAS NOTHING THEY COULD DO UNLESS I CAME IN WITH THE PROBLEM HAPPENING. THE PROBLEM DIDN'T SURFACE AGAIN UNTIL ALMOST 10,000 MILES LATER. THIS TIME I WAS ON A LOWER SPEED ROAD, SO INITIALLY IT WASN'T QUITE AS SCARY; HOWEVER AFTER THE EXPERIENCE AT THE DEALER LAST TIME, I WANTED TO GET TO THE FORD DEALER WHILE THE PROBLEM WAS OCCURRING. THIS REQUIRED ME TO DRIVE IN THE POURING RAIN, ON A 55 MPH ROAD, WHERE GOING UP THE HILL MY SPEED DROPPED TO 15 MPH THE DEALER DID PULL THE CODES, AND WAS ABLE TO CONFIRM THE P2112 CODE, THROTTLE STUCK OPEN. I HAD TO PAY FOR REPAIRS, AND FORD REFUSES TO REIMBURSE ME. *TR

10/19/2016
Components: AIR BAGS
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2016
Components: STEERING
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL36AR******
Summary

ON MULTIPLE OCCASIONS DURING PAST 3 YEARS, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING, WHICH COULD BE REINSTATED BY PULLING OVER, SHUTTING OFF ENGINE AND RESTARTING CAR. A FEW WEEKS AGO, IT COULD NOT BE REINSTATED AND I HAVE HAD A PERMANENTLY LOSS OF STEERING. THE ISOLATED INCIDENTS OCCURRED WHILE DRIVING, SOMETIMES IN A PARKING LOT WHERE I CAME CLOSE TO HITTING CARS BECAUSE I COULD BARELY MUSTER THE PHYSICAL STRENGTH NECESSARY TO STEER IN TIGHT SPOTS, OTHER TIMES WHILE DRIVING IN CITY STREETS. THEY APPEARED TO OCCUR RANDOMLY ABOUT ONCE OVER FEW MONTHS UNTIL IT FINALLY HAPPENED PERMANENTLY. SO FAR, I HAVE NOT HAD ANY ACCIDENTS OR INJURIES, ALTHOUGH I CANNOT LET MY WIFE DRIVE THE CAR BECAUSE SHE LACKS THE PHYSICAL STRENGTH TO OVERCOME THE LOSS OF POWER STEERING. THE CAR IS NOW WITH THE DEALERSHIP WHERE I BOUGHT IT AND THEY ARE CHARGING ME APPROXIMATELY $1,900 TO REPLACE THE ENTIRE STEERING ASSEMBLY. THE SPECIFIC INFORMATION GIVEN BELOW IS FOR THE LAST, PERMANENT OCCURRENCE. *TR

10/14/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

WHILE DRIVING ON THE HIGHWAY 70 MPH SPEED LIMIT THE CAR STOP ACCELERATING AND SLOWED DOWN TO THE EQUIVALENT OF DRIVING IN "CRUISE CONTROL" AT 30 MPH. A YELLOW WRENCH WARNING LIGHT TURNED ON. TOOK CAR TO FORD DEALER AND THEY FELT PROBLEM WAS CONSISTENT WITH A THROTTLE PART PROBLEM AND THEY RECOMMENDED REPLACING THE PART WHICH I DID AND FIXED THE PROBLEM. OF NOTE, BY THE TIME I HAD THE CAR TOWED TO FORD DEALER (DAY AFTER INCIDENT) THE WARNING LIGHT WAS OFF AND FORD DEALER SAID THAT THE CAR SYSTEM HAD NO RECORD OF EVENT.

10/10/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

MY DAUGHTER WAS DRIVING 35-40 MPH, AND ATTEMPTED TO MAKE A RIGHT-HAND TURN ON A COUNTY ROAD. THE STEERING WHEEL EITHER LOCKED, OR THE POWER STEERING FAILED, MAKING IT IMPOSSIBLE TO NEGOTIATE THE TURN. SHE RAN OFF THE LEFT SIDE OF THE ROAD AND HIT A LIGHT POLE STRAIGHT ON, CAUSING HER MINOR INJURIES, BUT TOTALING THE CAR.

10/06/2016
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE STARTING THE VEHICLE, THE DOOR AJAR ALARM WOULD NOT TURN OFF UNTIL THE VEHICLE WAS STARTED. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

10/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

DOOR AJAR WARNING LIGHT WILL NOT TURN OFF EVER! EVEN WITH ALL DOORS FULLY CLOSED!

10/03/2016
Components: STEERING
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL36AR******
Summary

WHILE MAKING A LEFT TURN I SEEMED TO LOOSE CONTROL OF THE STEERING AND HIT THE OPPOSITE CURB SO HARD THAT A LARGE CHUNK WAS TORN IN BOTH PASSENGER SIDE TIRES. I WAS DRIVING ON A SUBURBAN STREET AND HAD A LEFT TURN TRAFFIC SIGNAL. I DID NOT KNOW HOW IT HAPPENED AND CALLED AAA TO BE TOWED TO A STATION AND HAD TO PURCHASE TWO NEW TIRES.

10/03/2016
Components: STEERING
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL35AR******
Summary

POWER STEERING WENT OUT WITHOUT WARNING WHILE DRIVING.

10/02/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

THE TAKATA RECALL HAS RENDERED MY FRONT PASSENGER SIDE SEAT UNUSABLE FOR FEAR OF MY PASSENGERS BEING IMPACTED BY SHRAPNEL SPRAYING OUT OF WHAT SHOULD HAVE BEEN A RELIABLE SAFETY FEATURE. NEARLY FOUR MONTHS SINCE THE ISSUE WAS DISCOVERED THERE HAS BEEN NO FURTHER COMMUNICATION FROM FORD ABOUT A FIX. I CAN'T HELP BUT FEEL THE SAFETY RATINGS FOR THESE CARS ARE A JOKE IF AIR BAGS THAT BEHAVE MORE LIKE FRAGMENTATION GRENADES ARE NOT CONSIDERED A TOP PRIORITY.

09/28/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND THE POWER TRAIN WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO REPAIR THE THROTTLE BODY; HOWEVER, THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT PART OF A RECALL AND WAS OUTSIDE OF THE EXTENDED WARRANTY DUE TO THE VEHICLE BEING A HYBRID. THE CONTACT WAS INQUIRING ABOUT REIMBURSEMENT ELIGIBILITY. THE FAILURE MILEAGE WAS 37,500. THE CONSUMER STATED SHE IMMEDIATELY LOST SPEED AND HAD TROUBLE ACCELERATING. UPDATED 10/27/16.*JB..UPDATED 12/20/16 *BF *TR

09/26/2016
Components: AIR BAGS
Incident Date: 07/11/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/22/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE RESTARTED NORMALLY AND WAS TAKEN TO THE DEALER THE FOLLOWING DAY, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

09/19/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

DRIVER'S DOOR LATCH FAILED -- UNABLE TO LOCK DRIVERS DOOR, UNABLE TO OPEN DOOR USING INSIDE DOOR HANDLE.

09/16/2016
Components: POWER TRAIN
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

DRIVING ON A HIGHWAY MY CAR WENT FROM 65 MPH TO 30-35 UNEXPECTEDLY. IT WOULD NOT RESPOND TO THE GAS PEDDLE AT ALL AND A LARGE ORANGE WRENCH ICON APPEARED ON DASHBOARD. LUCKILY I WAS ABLE TO GET TO THE SHOULDER AND RESTART THE CAR. I CALLED FORD AND WAS TOLD THIS WAS A KNOWN ISSUE BUT A RECALL WAS NOT ISSUED DUE TO IT BEING A "NON CRITICAL" ISSUE. THEY ALSO SAID THIS PARTICULAR ISSUE WAS TESTED ON THE HYBRID MODEL BUT NOT FOUND TO BE A PROBLEM. THEY TOLD ME FORD DID OFFER AN EXTENDED WARRANTY FOR THIS ISSUE FOR NON-HYBRID FORD FUSIONS, BUT SINCE I WAS A HYBRID OWNER I WAS OUT OF LUCK. I HAD TO PAY $400 TO HAVE MY CAR REPAIRED FOR THEIR KNOWN ISSUE. WHEN I CALLED FORD CUSTOMER SUPPORT I WAS TREATED VERY RUDELY AND WAS TOLD THAT "THE NHTSA DID A THOROUGH INVESTIGATION AND THE HYBRID WAS NOT FOUND TO HAVE THIS ISSUE AND THAT THIS PARTICULAR ISSUE WAS NOT CRITICAL". IT'S NOT CRITICAL NOW SINCE NO ONE GOT KILLED/HURT. IT WAS LUCK I WAS ABLE TO GET OFF THE HIGHWAY WITHOUT ISSUE. I'M NOW AFRAID TO DRIVE THIS CAR FOR FEAR THIS WILL HAPPEN AGAIN. I HOPE SOMETHING IS DONE ABOUT THIS BEFORE SOMEONE DOES GET HURT OR WORSE AS A RESULT OF THIS "NON CRITICAL" ISSUE. THERE ARE MANY WEBSITES FOR THIS ISSUE: HTTP://WWW.FORDPROBLEMS.COM/TRENDS/ELECTRONIC-THROTTLE-BODY/

09/15/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

WHILE ON TRAVEL, I WENT TO START MY CAR AND GOT A WARNING MESSAGE THAT THE POWER STEERING NEEDED TO BE SERVICED. THERE WAS NO EARLIER INDICATION (NOISE, PERIODIC FAILURE, ETC.) THAT POWER STEERING WAS ON THE WAY OUT. THANKFULLY I WAS NOT DRIVING AT THE TIME. ONLINE RESEARCH REVEALED A RECALL FOR NEARLY ALL LATER MODELS 2011-2015, BUT NOT MINE FOR THE EXACT SAME ISSUE.

09/09/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN7AW******
Summary

DRIVER AND PASSENGER DOOR WON'T CLOSE WITHOUT SEVERAL SLAMS. STATIONARY. THIS HAPPENED FOR MONTHS BEFORE BEING REPLACED

09/08/2016
Components: STEERING
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

MY DAUGHTER WAS DRIVING THE VEHICLE IN LOS ANGELES ON A ONE-WAY STREET IN THE HILLS AND HEARD A LOUD NOISE RIGHT BEFORE THE STEERING WHEEL LOCKED ON HER. THE 'SERVICE POWER STEERING NOW" RED LIGHT CAME ON BUT THE STEERING WHEEL WOULD NOT MOVE. THE CAR WAS TOWED INTO GALPIN FORD. GALPIN QUOTED $2200.00 TO REPAIR AND SUGGESTED THAT I CALL FORD CUSTOMER SERVICE. A COUPLE OF CALLS INTO FORD YIELDED TWO APOLOGIES AND SAID THAT THE CAR IS NOT PART OF THE MAJOR RECALL AND THEREFORE NOT UNDER WARRANTY. THIS YEAR AND MODEL HAS THE WORST NUMBER OF COMPLAINTS FOR STEERING WHEEL

09/06/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE NORMALLY AND WAS VERY SLUGGISH. THE POWER TRAIN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. AFTER RESTARTING THE VEHICLE, THE FAILURE WOULD GO AWAY, BUT WOULD RECUR SHORTLY AFTERWARDS. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,000. ..UPDATED 10/28/16 *BF *TR

09/06/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

DRIVING ON HIGHWAY W/ CRUISE CONTROL ENGAGED AT 65 MPH SPEED. SUDDENLY CAR LOSES COMPLETE ACCELERATION & PROPULSION ABILITY, RESULTING IN CAR TO SLOW DOWN RATHER SUDDENLY. I WAS ABLE TO PULL ONTO OFF RAMP IN MY CASE, BUT IF I WAS IN A DIFFERENT LOCATION, I WOULD HAVE DEFINITELY BEEN IN A VERY DANGEROUS SITUATION/SERIOUS ACCIDENT. I TURNED OFF VEHICLE AND RESTARTED THE VEHICLE A FEW MINUTES LATER. PROCEEDED TO THE HIGHWAY AGAIN, EXPERIENCED THE PROBLEM AGAIN, THIS TIME I WAS ONLY ABLE TO PULL OVER TO THE LEFT SHOULDER, WHICH WAS QUITE NARROW TO BEGIN WITH."WRENCH SYMBOL" APPEARED THE SECOND TIME AND STAYED ON WITH CHECK ENGINE LIGHT ON. CAR WAS UNSAFE TO DRIVE FURTHER. THE CHECK ENGINE TROUBLE SHOOTING CODES I HAD WERE P2111 AND P2112. CAUSE OF THIS ISSUE IS KNOWN TO FORD MOTOR BUT THEY REFUSE TO INCLUDE HYBRID CARS IN THEIR "CONSUMER SATISFACTION PROGRAM 13N03". THROTTLE BODY CONTROL MODULE SENOR, INCLUDING THE ENTIRE ASSEMBLY IS DEFECTIVE AS FORD HAS AGREED TO REPLACE THIS ON MILLIONS OF CARS ACROSS VARIOUS MODEL YEARS, INCLUDING THE FUSION 2010, BUT NOT FUSION HYBRID VERSIONS. FORD STATES THEY WILL NOT REPAIR PROBLEM THAT I EXPERIENCED RECENTLY UNDER THIS ESTABLISHED PROGRAM WHICH NHTSA WAS PROPONENT FOR. THE DEFECTIVE PART IN QUESTION IS THE THROTTLE BODY ASSEMBLY AND SENSOR WHICH IS NO DIFFERENT THAN THE PART IN THE NON-HYBRID VERSION FOR THE SAME MODEL YEAR. REAL HAZARD TO DRIVER AND I WAS LUCKY THAT I WAS NOT REAR ENDED AS A RESULT OR IN A SERIOUS CAR ACCIDENT FROM THIS KNOWN DEFECTIVE PART. FORD MOTOR MUST BE REQUIRED TO NOTIFY ALL AFFECTED OWNERS WHO WILL/HAVE EXPERIENCED THIS PROBLEM TO HAVE IT REPAIRED AT THEIR EXPENSE, AS THIS IS A SERIOUS SAFETY ISSUE THAT MUST BE TAKEN SERIOUSLY GIVEN NUMBER OF VEHICLES THAT ARE INVOLVED THAT WILL EXPERIENCE THIS. I EXPERIENCED THIS AT MILEAGE OF 75K BUT I HAVE READ THAT OTHERS HAVE HAD THIS HAPPEN AT MUCH LOWER MILEAGE.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 85' DEGREE TEMP OUTSIDE. MILEAGE 162,433.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 72' DEGREE TEMP OUTSIDE. MILEAGE 162,394.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,442.

09/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 69' DEGREE TEMP OUTSIDE. MILEAGE 162,448

09/01/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TAKATA RECALL. RECEIVED "SAFETY RECALL NOTICE 16S26/NHTSA16V-384 WARNING RUPTURED INFLATOR COULD CAUSE "DEATH." YET FORD DEALER HAS NO PARTS AND FORD SAYS NO IDEA WHEN PARTS WILL ARRIVE AND THAT "CAR IS SAFE TO DRIVE". HAVE LARGE FAMILY AND CANNOT USE CAR BECAUSE OF THIS. NO LOANERS AVAILABLE.

08/30/2016
Components: POWER TRAIN
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

SUDDEN LOSS OF POWER WHILE IN MOTION, WRENCH LIGHT COMING ON. MY TEENAGE DAUGHTER HAS ALMOST BEEN INVOLVED IN A COUPLE OF SERIOUS ACCIDENTS BECAUSE OF THIS. I UNDERSTAND IT IS A KNOWN ISSUE WITH THE THROTTLE BODY, BUT WHILE FORD HAS EXTENDED THE WARRANTY ON EXPLORERS AND A FEW OTHER MODELS SO OWNERS CAN HAVE NEW PARTS INSTALLED, IT HAS NOT EXTENDED THE WARRANTY TO THE FOCUS ' THIS DESPITE THOUSANDS OF ONLINE COMPLAINTS FROM FOCUS OWNERS. THIS REPAIR WILL COST ME ABOUT $700, AND I CANNOT AFFORD IT. I WILL NEVER AGAIN PURCHASE A FORD.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,345

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,368.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 3/4 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,223.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 80' DEGREE TEMP OUTSIDE. MILEAGE 162,177.

08/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AT A STOP SIGN PULLING INTO TRAFFIC, CAR STALLED. APPLIED PRESSURE TO GAS PEDAL AND WOULD NOT MOVE. PULLED OVER TURNED CAR OFF, RESTARTED AND THEN PULLED BACK OUT INTO TRAFFIC AND CAR WORKED FINE FOR REST OF DAY. CONDITIONS: 1/2 TANK OF GAS, IN MORNING CAR WARMED ABOUT 10MINS, 68' DEGREE TEMP OUTSIDE. MILEAGE 162,177.

08/21/2016
Components: SERVICE BRAKES
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I WAS DRIVING AT ABOUT 45MPH ON A CITY STREET AND A BICYCLIST PULLED IN FRONT OF MY CAR. I HAD TO SLAM ON THE BRAKES TO AVOID HITTING HIM. I WAS ABLE TO AVOID AN ACCIDENT, BUT THE ABS LIGHT CAME ON AND THE BRAKES WERE NOT RESPONDING AS USUAL. I HAD TO PUSH DOWN ALL THE WAY ON THE BRAKE PEDAL FOR THE CAR TO SLOW AT ALL. I WAS TOLD THAT BECAUSE I SLAMMED ON THE BRAKES IT CAUSED AN INTERNAL FAULT WITH THE ABS MODULE. THE SERVICE DEPARTMENT DID NOT SEEM CONCERNED THAT THE BRAKES HAD FAILED AND I WAS TOLD THAT SLAMMING ON THE BRAKES COULD TYPICALLY CAUSE THIS TYPE OF FAILURE WITH THE COMPUTER SYSTEM.

08/20/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

MY 2010 FUSION HYBRID BEGAN A NO-START/STALLING CONDITION. IT HAS HAPPENED SIX TIMES NOW. FIRST OCCURRENCE WAS AFTER FUELING AT LOW SPEED AFTER ENTERING STREET. SECOND OCCURRENCE WAS WHILE TRAVELING ON THE HIGHWAY AT 55 MPH. THIRD OCCURRENCE WAS WHILE EXITING THE INTERSTATE. FOURTH OCCURRENCE WAS AT LOW SPEED. FIFTH OCCURRENCE WAS IMMEDIATELY AFTER REFUELING WHILE STILL IN PARKING LOT. AND SIXTH OCCURENCE WAS ALSO IMMEDIATELY AFTER REFUELING JUST AFTER LEAVING GAS STATION AT LOW SPEED. FOUR OF THE SIX OCCURRENCES WAS A FAILURE FOR THE INTERNAL COMBUSTION ENGINE TO START AFTER THE ELECTRIC MOTOR HAD ALREADY BEGAN MOVING THE VEHICLE. THE OTHER TWO OCCURRENCES WAS WHILE COASTING. IN ALL INSTANCES THERE WOULD BE A RED TRIANGLE WARNING MESSAGE TO PULL OVER SAFELY, NO CODES WERE THROWN ACCORDING TO THE ENGINEERING REPORT, NO ISSUES REPORTED VIA THE VEHICLE HEALTH REPORT, THE VEHICLE WAS TRAVELING IN A MOSTLY LEVEL AND STRAIGHT LINE, AND THE VEHICLE WOULD USUALLY RESET AND RUN NORMALLY AFTER THE FIRST OR SECOND ATTEMPT AT RESTARTING ONCE THE VEHICLE WAS PULLED OVER.

08/19/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I WAS DRIVING ON THE HIGHWAY AT 65 MPH WHEN TWO WRENCH SYMBOLS APPEARED ON THE DASHBOARD. WITHIN A FEW MINUTES, THE CAR BEGAN TO DECELERATE QUICKLY AND LOST POWER. I HAD TO PULL OVER TO THE SHOULDER TO AVOID AN ACCIDENT. IT IS THE SAME ISSUE THAT FORD HAS EXTENDED THE WARRANTY FOR WITH REGARD TO THE NON-HYBRID FORD FUSION MODEL. ALSO THERE ARE MANY SIMILAR COMPLAINTS THAT HYBRID OWNERS ARE REPORTING ON THE INTERNET. I DO NOT KNOW WHY THE EXTENDED WARRANTY DOES NOT APPLY TO THE HYBRIDS AS IT IS THE SAME ISSUE. THE DEALER TOLD ME THAT THE THROTTLE BODY MUST BE REPLACED IN MY CAR AND THEY ALSO HAVE TO REPROGRAM THE POWERTRAIN CODE.

08/17/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TAKATA RECALL WHEN I CALLED THE DEALERSHIP TO GET A "TIMELINE" AS TO WHEN THIS PROBLEM WOULD BE RESOLVED, I WAS TOLD "THERE IS NO TIMELINE". I SAID DOES THAT MEAN IT COULD TAKE YEARS? THE RESPONSE WAS SILENCE! SO I NEED TO BE SURE NO ONE SITS IN THE FRONT PASSENGER SEAT OR RISK THERE DEATH AND IF THEY DIE IT IS ALL MY FAULT. THE RECALL WAS 11 WEEKS AGO..... WHAT EXACTLY IS A REASONABLE AMOUNT OF TIME?

08/15/2016
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

JULY 29, 2016 DRIVING HOME FROM WORK I WAS DRIVING UPHILL WHEN I NOTICED THE CAR LOSING POWER, NO AMOUNT OF PUSHING DOWN ON THE ACCELERATOR MADE A DIFFERENCE. THE CAR DID NOT STALL BUT IT COULD NOT GAIN MOMENTUM. THE SERVICE ENGINE LIGHT CAME ON. I HAD TO STOP IN THE RIGHT LANE BECAUSE THERE WAS NO SHOULDER AND THE ENGINE HAD STARTED MAKING A VERY LOUD/ROUGH SOUND. I WAITED 5 MIN AND STARTED THE CAR AGAIN. EVERYTHING LOOKED FINE, THE INDICATOR LIGHT HAD CLEARED AND ENGINE SOUNDED NORMAL. I DROVE THE REST OF THE WAY HOME WITHOUT INCIDENT. OVER THE WEEKEND THE CAR OPERATED NORMALLY. ON MONDAY 8/1/2016 ON MY WAY TO WORK THE PROBLEM STARTED AGAIN. THE CAR REMAINED OPERATIONAL BUT COULDN'T GO MORE THAN 20-30 MPH. THE HYBRID BATTERY WOULD DRAIN VERY QUICKLY AND THE REGENERATION MOTOR RAN CONSTANTLY AND SOMETIME VERY ROUGH. I MANAGED TO DRIVE IT TO MY MECHANIC. HIS DIAGNOSTIC REPORT SHOWED A P2112 CODE (THROTTLE BODY STUCK CLOSED). HE PROPOSED CLEANING THE VALVE AS A FIRST STEP BUT HE DIDN'T THINK THAT WOULD FIX THE PROBLEM. WE TRIED THAT BUT TWO DAYS LATER THE PROBLEM CAME BACK. MY MECHANIC ADVISED THAT WHILE HE COULD REPLACE THE ETB, HE WAS NOT EQUIPPED TO CALIBRATE IT AND THAT ONLY FORD COULD DO THIS WORK. HE ALSO TOLD ME THAT WHILE RESEARCHING THE PROBLEM HE'D COME ACROSS INFORMATION THAT MY PROBLEM MIGHT BE COVERED BY AN EXTENDED WARRANTY. I CALLED FORD ABOUT THE EXTENDED WARRANTY AND THEY TOLD ME THAT HYBRIDS ARE NOT COVERED BY THE WARRANTY. IT SEEMS TO ME THAT NHTSA DROPPED THE BALL ON THIS IF THE SAME PROBLEM IS HAPPENING TO HYBRID OWNERS AS IS TO NON-HYBRID OWNERS FOR VEHICLE MODELS OF THE SAME YEARS. MY VEHICLE HAD ABOUT 58,700 MILES WHEN TROUBLE STARTED. NO ONE I SPOKE TO AT FORD COULD TELL ME WHY HYBRIDS ARE NOT COVERED BY THE ETB EXTENDED WARRANTY. SEEMS TO ME NHTSA NEEDS TO RE-OPEN THEIR INVESTIGATION ON THIS ISSUE!

08/15/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I EXPERIENCE RAPID DECELERATION OF MY VEHICLE WHEN GOING OVER 60MPH ON THE HIGHWAY. THE WRENCH SERVICES LIGHT CAME ON, AS WELL AS THE CHECK ENGINE LIGHT, AND THE ACCELERATOR STOPPED RESPONDING AT ALL. I HAVE FOUND MANY INSTANCES OF THIS HAPPENING IN OTHER FORD VEHICLES, INCLUDING THE FUSION, BUT AM TOLD BY FORD THAT THE HYBRID HAS NOT BEEN AFFECTED AND THEREFORE THERE IS NO RECALL OR REPAIR ASSISTANCE. HOWEVER, CLEARLY THIS SAME PART IN MY VEHICLE, THE FUSION HYBRID, IS EXPERIENCING ISSUES.

08/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

MY 2010 FORD FOCUS THAT I BOUGHT BACK IN DECEMBER OF 2015 IS HAVING A LATCHING PROBLEM WITH THE BACK PASSENGER DOOR. IT WILL NOT LATCH SHUT WHEN PARKED. TRIED GREASING THE LATCH BUT IT DIDN'T HELP. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR.

08/11/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED WHILE THE THROTTLE BODY CONTROL AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

08/08/2016
Components: POWER TRAIN,STRUCTURE
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

THE DRIVER-SIDE INTERIOR DOOR LATCH STOP WORKING AND I COULDN'T GET OUT OF THE CAR! THIS MALFUNCTION HAPPENED IN A VERY MUNDANE MANNER. AS I WAS DOING REGULAR ERRANDS, IN AND OUT OF THE CAR ON FRIDAY, AUGUST 5, 2016, ON MY THIRD ERRAND STOP, THE DOOR LATCH BROKE. I REALLY DIDN'T NOTICE A "SNAP" OR ANY KIND OF "BREAKING SOUND." I DON'T KNOW IF THE BREAK OCCURRED WHILE I WAS DRIVING OR NOT. I WAS STOPPED/PARKED IN SHOPPING CENTER PARKING LOT WHEN I NOTICED THIS PROBLEM. AT FIRST I PANICKED AND WAS QUITE AFRAID. I CALLED MY BOYFRIEND AND HE CALMED ME DOWN AND INSTRUCTED ME ON HOW TO SIMPLY ROLL DOWN (ELECTRIC) WINDOW AND REACH OUT AND THEN OPEN DOOR FROM EXTERIOR. THEN, HE TOLD ME TO ROLL WINDOW UP BY LEAVING IGNITION ON AND. THIS WORKED. SO I BEEN USING MY CAR LIKE THIS UNTIL I COULD GET IT FIXED. I DID SOME RESEARCH AND LEARNED OF THE THOUSANDS OF DOOR LATCH RECALLS ON OTHER FORD FUSION MODELS. WHEN I CALLED FORD THEY SAID MY MODEL YEAR, 2010, IS NOT INCLUDED IN THE RECALL. I WILL ONLY HAVE TO PAY $100 DEDUCTIBLE BECAUSE REPAIR IS COVERED UNDER EXTENDED WARRANTY. I DON'T THINK I SHOULD HAVE TO PAY ANYTHING SINCE FORD KNOWS THEY ARE HAVING VARIOUS DOOR LATCH MSL FUNCTIONS. THIS IS MY COMPLAINT. I CLOSE BY SAYING THAT I HAVE REALLY LOVED MY FORD FUSION HYBRID AND CONSIDERING GETTING NEWER OR NEW MODEL. HOWEVER, I BELIEVE, GIVEN THE THOUSANDS OF PROBLEMS WITH DOOR LATCHES, GIVEN THE SAFETY ISSUES, FORD SHOULD REPLACE THEM ALL. THERE IS NO ATTACHMENT AS A PHOTO WOULDN'T DEMONSTRATE THE MALFUNCTION.

08/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

WE BOUGHT A FACTORY CERTIFIED CAR TO ELIMINATE PROBLEMS LIKE THIS.THE PROBLEM WE HAVE IS ALSO INTERMITTENT AND INVOLVES THE RIGHT HAND DOOR LOCK'S 95% OF THE TIME BOTH FRONT AND REAR. THE NOT ALWAYS AT THE SAME TIME.WHEN LOCKED THEY FAIL TO OPEN WITH EITHER THE REMOTE OF THE INSIDE SWITCH.WE HAVE BEEN TO THE DEALER 4-5 TIMES AND IT WAS ONLY THE LAST TIME HE WAS ABLE TO SEE 1/2 OF THE PROBLEM.HE DID NOT HAVE TIME TO GET IT IN THAT DAY AND I DIDN'T HAVE TIME TO LEAVE .HIS ANSWER IS IF IT'S NOT BROKEN I CANT FIX IT . I ALSO ASKED THE SALES MAN IF THEY HAVE BEEN HAVING THAT PROBLEM OR IS THE FIRST HE HERD OF IT.THEY HAVE HEARD OF IT BEFORE AND HE RECOMMENDED WD-40 SQUIRTED DOWN TO CLEAN THE ACTUATOR.I DID TRY THAT BUT IT HAPPENS AGAIN OVER AND OVER AT THE MOST INCONVENIENT OF TIMES.THIS CAR WAS BOUGHT FOR MY WIFE AND I HAVE A GREAT CONCERN GOD FORBID SOMETHING HAPPEN AND THE PEOPLE ON THE RIGHT SIDE CAN NOT GET OUT OF THE CAR.I ALSO HAVE A FORD TRUCK AND THERE WERE A FEW RECALLS WHICH YOU'LL DID THE RIGHT THING AND FIXED IT I LIKE MY FORD TRUCK.LOOKING IN THE INTERNET I SEE THIS PROBLEM QUITE A BIT ON THE FOCUS BUT WHY IS THIS YEAR OR VIN NOT INCLUDED IF I TO AM HAVING THE SAME PROBLEM?PLEASE HELP ME WITH THIS PROBLEM.I THINK IT WOULD HELP US BOTH FEEL SAFER DRIVING OUR NEW/USED CAR.THE PROBLEM IS INCONSISTENT AND HAPPENS SITTING STILL,DRIVING AT ANY AND OR ALL SPEEDS.

07/27/2016
Components: AIR BAGS
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

CURRENTLY THERE IS RECALL ON THE PASSAGER AIRBAD. I INQURED AT THE DEALER FOR A LOANER CAR UNTILL MY CAR IS FIXED. SUCH OFFER WAS DENIED. I WAS TOLD THAT THERE HAS BEEN ONLY ONE ISSUE WITHA FORD MUSTANG. ONE IS TOO MANY. ALSO I WAS TOLD THAT THE HIGHWAY SAFETY DEPARTMENT GAVE INSTURCTIONS THAT THE VEHICLE CAN BE DRIVEN UNTILL THE AIRBAG ISSUE IS TAKEN CARE OF. I AM NOT SURE IF THIS IS CORRENT. IN ANY CASE, THIS IS WRONG, EVEN IF THERE WAS ONLY ONE DEATH. I PURCHASED THE VEHICLE FROM FORD, AND I WAS TOLD THAT IT WAS A SAFE CAR, NOW 5 YEARS DOWN THE ROAD I FIND OUT THAT IT IS NOT. YOUR HELP WITH THIS MATTER IS VERY MUCH APPRECIATED.

07/22/2016
Components: STRUCTURE
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

MY SUNROOF EXPLODED OUTWARDS WHILE I WAS DRIVING ON THE HIGHWAY. I HAD JUST LEFT THE BEACH, SO THE EXTERIOR WAS VERY HOT AND THE INTERIOR WAS VERY COLD WITH A/C RUNNING. I THOUGHT SOMETHING HAD FALLEN OUT OF THE SKY UNTIL I SAW THE GLASS WAS BOWED OUTWARDS.

07/21/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

CAR DOES NOT ACCELERATE PROPERLY AT TIMES. WHEN PRESSING GAS PEDAL CAR DOES NOT MOVE ACCORDINGLY. STALLS AT RANDOM TIMES ON HIGHWAY.

07/18/2016
Components: POWER TRAIN
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

SUDDEN POWER STEERING SHUTOFF. I WAS DRIVING OUT OF MY PARKING LOT WHEN THE STEERING WHEEL GOT VERY STIFF I COULDN'T TURN THE CAR AND I ALMOST HIT THE CAR NEXT TO ME. I TRIED TURNING THE CAR ON AND OFF TO CLEAR THE ERROR SINCE THERE IS NOT APPARENT CAUSE TO THE ISSUE. ACCORDING TO MY RESEARCH, THERE IS A RECALL FOR THIS PROBLEM FOR MANY FORD MODELS BUT THE 2010 FUSIONS AREN'T INCLUDED.

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I BELIEVE THESE TWO ITEMS ARE RELATED: WITHIN THE LAST YEAR OR MORE THE CAR DID NOT HAVE SMOOTH, CONSTANT ACCELERATION. THE VEHICLE SURGES SLIGHTLY OFF AND ON WHILE AT HIGHWAY SPEEDS REGARDLESS OF WHETHER THE CRUISE IS BEING USED OR NOT. WE TOOK IT TO FORD AND THEY CLEANED THE THROTTLE BODY HOWEVER THE PROBLEM REOCCURRED PERIODICALLY. ALSO, WITHIN THE LAST MONTH, THE VEHICLE STALLED TWICE ON DIFFERENT DAYS WHILE OPERATING AT HIGHWAY SPEED WITH NO INDICATION THAT IT WAS GOING TO HAPPEN. AT THE SAME TIME THE "WRENCH" LIGHT WOULD ILLUMINATE. THE VEHICLE WOULD START AFTER PULLING OVER AND CYCLING THE IGNITION. WE AGAIN TOOK IT TO A FORD WHO AGAIN CLEANED THE THROTTLE BODY. WERE TOLD THAT THEY WERE PRETTY SURE THE THROTTLE BODY NEEDS REPLACEMENT BUT THEY CANNOT REPLACE IT BECAUSE THE "WRENCH" LIGHT DOES NOT STAY ON LONG ENOUGH TO GIVE A CODE. WE WERE TOLD THAT WE CAN REPLACE IT AT OUR OWN COST BUT THEY WON'T REPLACE IT AT THEIR COST WITHOUT A CODE (WHICH DOES NOT REGISTER).

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

VEHICLE STALLED AT HIGHWAY SPEED WITHOUT WARNING. THE VEHICLE RESTARED AFTER CYCLING THE IGNITION.

07/11/2016
Components: STEERING
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL38AR******
Summary

OCCASIONAL STIFF STEERING FEEL WHEN CORRECTING FOR STRAIGHT TRACKING

07/11/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 65 MPH, THE WRENCH WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT SWITCHED OFF AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

07/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

WHEN ATTEMPTING TO OPEN THE DRIVER'S SIDE DOOR TO GET OUT OF THE VEHICLE THE HANDLE WILL PULL AS IF TO OPEN HOWEVER THE DOOR WILL NOT OPEN. THE SPRING INSIDE THE DRIVER'S SIDE DOOR HANDLE BROKE PREVENTING OCCUPANTS FROM OPENING THE DOOR FROM THE INTERIOR OF THE CAR. IN ORDER TO OPEN THE DOOR THE OCCUPANT MUST ROLL THE WINDOW DOWN AND OPEN THE DOOR USING THE EXTERIOR HANDLE. SPEAKING TO A FORD REPRESENTATIVE THEY NOTIFIED ME THIS IS A COMMON ISSUE WITH THE FUSION MODELS.

07/06/2016
Components: POWER TRAIN
Incident Date: 07/05/2016
Crash: No
Fire: No
Summary

DRIVING FROM DALLAS TO AUSTIN AND WITH ABOUT 60 MILES LEFT, THE YELLOW WRENCH WARNING LIGHT CAME ON IN THE CAR. I PULLED OVER AS SOON AS I COULD TO SEE WHAT THE LIGHT INDICATED. THE MANUAL SAID IT WAS A THROTTLE CONTROL POWER TRAIN MALFUNCTION. I TURNED OFF THE CAR AND WAITED A BIT. WHEN I TURNED THE CAR ON, THE LIGHT DID NOT COME ON AGAIN, BUT I AM CONCERNED THE CAR WILL BECOME UN-DRIVABLE. I SEE THAT THIS IS A COMMON PROBLEM... TOO COMMON. IS THERE A RECALL YET?

07/03/2016
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

"PASS AIRBAG OFF" LIGHT COMES ON RANDOMLY WHEN PASSENGER IS SEATED REGARDLESS OF CAR MOVEMENT, SPEED, OR ROAD CONDITIONS. ATTACHED IS A RECENT INCIDENT.

06/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

THROTTLE BODY FAILED. WHILE IN MOTION ON DIVIDED 45 MPH ROAD, CAR WOULD NOT ACCELERATE. MAX SPEED 45 GOING DOWN HILL. FOUND THROTTLE BODY FAILED.

06/28/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/28/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO LOCK. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT PROVIDED.

06/27/2016
Components: ENGINE
Incident Date: 04/12/2016
Crash: No
Fire: No
Summary

FORD FOCUS (2010) RECALL - MY MOM IS 80 YEARS OLD AND NEEDS HER CAR TO WORK PROPERLY. SHE HAS A 2010 FORD FOCUS WITH SHUDDERING PROBLEMS AND IDELING PROBLEMS.WHEN SHE EXCELERATES THE CAR IS VERY SLUGGISH AND SLOW TO SPEED UP. WHEN SHE IS IN TRAFFIC THE CAR IDELS DOWN AND ALMOST SHUTS OFF. PLEASE LET ME KNOIW WHAT I CAN DO ABOUT THIS.

06/27/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND LOST ACCELERATION WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE FAILURE OCCURRED ON NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

06/22/2016
Components: STRUCTURE
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT COULD NOT OPEN THE REAR PASSENGER SIDE DOOR FROM OUTSIDE THE VEHICLE WHILE IT WAS PARKED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AND REAR DRIVER SIDE DOORS WOULD NOT OPEN FROM THE OUTSIDE EITHER. THE FRONT DRIVER SIDE DOOR ALSO FAILED TO OPEN, BUT WAS REPAIRED BY THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE OTHER DOORS WERE NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

06/16/2016
Components: POWER TRAIN
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TRANSMISSION IS LEAKING BEFORE 95K MILES PROPERLY MAINTAINED, ALSO TRANSMISSION HAS STARTED TO MAKE A LOUD WIRING NOISE WHERE IT SOUNDS LIKES ITS GEARS ARE WEARING. WAS ADVISED TO DROP TRANSMISSION AND TEAR INTO IT TO SEE WHAT IS BROKEN BUT THERE IS A CONFIRMED PROBLEM. WAS ALSO ADVISED BY DEALER TO SELL BEFORE BREAKS IF NOT WANTING TO PAY TO EXPLORE FOR PROBLEM

06/13/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. ON ANOTHER OCCASION WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

06/12/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I WAS DRIVING THE CAR ABOUT 60 MPH ON THE HIGHWAY WHEN I SAW A BIG RED TRIANGLE ON THE DISPLAY SAYING "PULL OVER AND STOP SAFELY" AND THE CAR SLOWED DOWN DRAMATICALLY. I DID THAT AND TURNED OFF THE ENGINE. I RESTARTED THE CAR. THIS OCCURRED 8 MORE TIMES BEFORE I GOT HOME (15 MILES LATER). WHEN I GOT HOME, I NOTICED THAT THE CAR'S FAN WAS RUNNING VERY HIGH FOR SEVERAL MINUTES. IT FINALLY STOPPED.

06/10/2016
Components: ENGINE
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

ON JUNE 7, 2016, MY WIFE WAS DRIVING OUR 2010 FORD FUSION HYBRID ON A MAJOR HIGHWAY WHEN THE WRENCH LIGHT CAME UP AND THE CAR LOST POWER AND WOULD NOT ACCELERATE. THE CAR WAS TOWED TO NORTH CENTRAL FORD WHERE IT WAS REPAIRED BY REPLACING THE ELECTRONIC THROTTLE BODY AND REPROGRAMMING THE PCM. THE CAR HAS LESS THAN 58,000 MILES ON THE ODOMETER. WHY DOES FORD EXCLUDE HYBRIDS FROM THIS KNOWN PROBLEM AND ITS ASSOCIATED CUSTOMER SATISFACTION PROGRAM 13N03, POPULATION OF HYBRIDS TOO SMALL? IT MAKES NO SENSE. THE PART, FAILURE SYMPTOMS AND FIX ARE THE SAME AS THOSE IN THE FORD CARS COVERED BY 13N03. AND WHY DID THE NHTSA ALLOW FORD NOT TO HAVE A RECALL FOR THE DEFECTIVE PART, POLITICS? CANNOT UNDERSTAND WHY THIS IS NOT A SAFETY ISSUE.

06/10/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

MY DAUGHTER HAS HER LEARNER'S PERMIT AND WAS DRIVING MY FORD FUSION HYBRID ON A 45 MPH STREET. THE WRENCH LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AS SHE WAS DRIVING UP A HILLY PART OF THE STREET. CARS BEGAN HONKING AND PASSING AND MY DAUGHTER BECAME EXTREMELY NERVOUS. THANKFULLY, WE WERE NOT INVOLVED IN A CAR ACCIDENT BUT SHE WAS QUITE SHAKEN BY THE INCIDENT. I TOOK THE VEHICLE TO THE FORD DEALERSHIP TO HAVE IT REPAIRED AND WAS ADVISED THIS WAS NOT A RECALL EVEN THOUGH THERE ARE SEVERAL THOUSAND COMPLAINTS AND ISSUES. I HAD TO HAVE THE THROTTLE BODY REPLACED WHICH IS APPARENTLY A DEFECTIVE PART. I DON'T UNDERSTAND WHY THERE ISN'T A RECALL FOR THIS DEFECT. I UNDERSTAND THE NHTSA CONSIDERS SAFETY A HUGE FACTOR WHEN RECALLING PARTS. HOWEVER, THE PART IS CLEARLY DEFECTIVE AND HAS COST CONSUMERS GREATLY. PLEASE RECONSIDER RECALLING OR AT LEAST SUBSIDIZING THE PAYMENT FOR THOSE AFFECTED BY THIS DEFECTIVE PART.

06/06/2016
Components: SUSPENSION
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

THE DRIVERS SIDE FRONT COIL SPRING SNAPPED. FORTUNATELY THIS HAPPENED WHILE THE CAR WAS PARKED. THERE IS A SAFETY RECALL FOR THIS DEFECT BUT MY VEHICLE IS NOT COVERED UNDER THAT RECALL. FORD NEEDS TO STEP UP AND EXPAND THE RECALL.

05/26/2016
Components: SERVICE BRAKES
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

I WAS DRIVING TO WORK, WHICH DOES NOT REQUIRE FOR ME TO TAKE THE HIGHWAY, AND AT A FOUR-WAY STOP I TRIED TO STOP MY 2010 FORD FUSION HYBRID CAR BY USING THE BRAKE PEDAL AND IT DID NOT STOP THE CAR AT ALL, BUT ITS PUMP-ACTION WAS STILL THERE. LUCKILY THERE WERE NO CARS AT THE FOUR-WAY STOP. IF THERE WERE CARS THERE, I COULD HAVE GOTTEN INTO A CAR ACCIDENT, EVEN WORSE IF I WAS ON THE HIGHWAY. WHEN THE BRAKE ISSUE OCCURRED, THE FOLLOWING TWO SYSTEM ERROR CODES APPEARED ON MY DASHBOARD: 1.) "(!) BRAKE CHECK BRAKE SYSTEM" AND (2) "SERVICE ADVANCETRAC". AT THE SAME TIME THAT THESE TWO SYSTEM ERROR CODES APPEARED, THERE WERE FIVE WARNING LIGHTS THAT APPEARED: 1.) ADVANCETRAC/TRACTION CONTROL OFF LIGHT (AKA ORANGE-YELLOW CAR W/ TIRE MARKS OFF) 2.) ADVANCETRAC/TRACTION CONTROL (AKA ORANGE-YELLOW CAR W/ TIRE MARKS SYMBOL) 3.) BRAKE SYSTEM WARNING LIGHT (AKA RED !(P) BRAKE) 4.) ANTI-LOCK BRAKE SYSTEM (AKA "ABS" SYMBOL) WARNING LIGHT 5.) ON THE UPPER LEFT-HAND CORNER TO THE LEFT OF THE SYSTEM ERROR CODE "(!) BRAKE CHECK BRAKE SYSTEM" A LITTLE (!) BRAKE SYMBOL APPEARED. I HAVE A PICTURE OF ALL OF THESE SYSTEM ERROR CODES AND LIGHTS. SO, THEN I USED THE EMERGENCY BRAKE HANDLE STICK TO STOP THE CAR AND THAT HELPED ONLY TO SLOW THE CAR DOWN BY 20%, BUT NOT ENOUGH TO STOP THE CAR. I LEFT THE EMERGENCY BRAKE ON AND DID NOT USE THE ACCELERATOR PEDAL TO SLOW DOWN THE CAR. THE CAR SLOWED DOWN TO A SLOW STOP AFTER 1-2 MINUTES AFTER DRIVING OVER SOME SPEED BUMPS DRIVING AT 30-35 MPH. WHEN IT STOPPED, I RESTARTED THE CAR TO SEE IF THAT WOULD FIX THE ISSUE AND IT DID NOT. SO I PRESSED THE ACCELERATOR PEDAL VERY LIGHTLY WITHOUT USING THE EMERGENCY BRAKE AND GOT TO A SPEED OF LESS THAN 10 MPH TO GET TO WORK BECAUSE I WAS ALMOST THERE. WHEN I SLOWLY DRIFTED INTO MY WORK'S PARKING LOT, I IMMEDIATELY USED THE EMERGENCY BRAKE AGAIN TO GET THE CAR TO STOP.

05/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN9AW******
Summary

THE BACK DOORS LOCK AND U CAN'T UNLOCK THEM NO MATTER WHAT U DO SOMETIMES THE FRONT PASSENGERS DOOR WILL LOCK TO BUT THAT ONE U CAN UNLOCK BY PULLING HANDLE WHAT HAPPENS IF MY LITTLE ONES ARE IN THE BACK AND I CAN'T GET TO THEM THIS IS NOT SAFE OR SMART

05/20/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

WHEN OPERATING THE CAR ON THE FREEWAY, THE CAR SUDDENLY LOST POWER AND ONLY COULD ACHIEVE 45 MPH IN SPITE OF THE ACCELERATOR BEING FLOORED. WHEN EVENTUALLY STOPPED, THE ENGINE WOULD SURGE AND SHUDDER PERIODICALLY. THE CHECK ENGINE LIGHT CAME ON. PULLING THE TROUBLE CODE REVEALED P2112 WHICH IS A THROTTLE BODY ERROR.

05/17/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE VEHICLE WAS STOPPED, THE ENGINE CUT OFF. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY ASSEMBLY WAS CLEANED. THE FAILURE RECURRED WITHIN THREE WEEKS AND THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER. THE DEALER MADE THE MANUFACTURER AWARE OF THE FAILURE AND WAS INFORMED THAT THE ISSUE WAS NORMAL. THE CONTACT NOTIFIED THE BETTER BUSINESS BUREAU AND WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 82,500.

05/12/2016
Components: SUSPENSION,LATCHES/LOCKS/LINKAGES
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

2010 FORD FUSION HYBRID. CONSUMER WRITES IN REGARDS TO PART OF THE INSIDE DOOR HANDLE SNAPPED OFF. *SMD THE CONSUMER STATED HE HAD TO EXIT THE VEHICLE, WITHOUT THE USE OF THE INDOOR HANDLE. THE DOOR HANDLE WAS MADE OF CHEAP, WEAK, POORLY DESIGNED MATERIAL. ALSO, AT 39,155 MILES, ONE OF THE FRONT WHEEL BEARINGS HAD TO REPLACED. *JB

05/11/2016
Components: STEERING,SERVICE BRAKES
Incident Date: 05/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

WHILE DRIVING ON A BUSY STREET (WITH 2 SMALL CHILDREN) WE LOST ALL POWER STEERING, ON A BUSY STREET CAUSING UNSAFE DRIVING CONDITIONS. THE SERVICE ADVANCETRAC (AVS) AND SERVICE POWER STEERING ERRORS CAME ON AS THIS HAPPENED.

05/10/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

VEHICLE WAS ON THE HIGHWAY WHEN THE THROTTLE CLOSED. I SUDDENLY COULD NOT GET TO A SPEED ABOVE 25 MPH. FORTUNATELY I WAS ABLE TO GET TO AN EXIT WITHOUT BEING HIT, AND LIMPED TO THE FORD DEALER WHERE I BOUGHT IT. IT IS MY UNDERSTANDING THAT OTHER FORD FUSIONS OF THAT YEAR HAD AN EXTENDED WARRANTY CREATED WHEN THEY HAD THE SAME FLAW; IT EVEN TRIGGERED THE SAME CODE (P2112). THIS PROBLEM SEEMS TO EXTEND, THEN, TO HYBRIDS, ALTHOUGH FORD CURRENTLY DOES NOT INCLUDE THEM.

05/04/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

CAR FAILS TO START WHEN THE KEY IS INSERTED AND TURNED TO THE PROPER IGNITION STARTING POINT. MY MECHANICS SAYS THE CAR IS NOT FINDING THE SAFETY CHIP INSIDE THE KEY AND WILL NOT ALLOW THE CAR TO START. I AM HAVING TO REPLACE THE IGNITION AND HAVE MY KEY RE-PROGRAMMED. THIS HAS BEEN DEGRADING OVER A PERIOD OF MONTHS. STARTING WITH A FORCEFULNESS OF THE KEY TO MAKE IT START. THE LONGER IT HAS GONE THE WORSE IT HAS GOTTEN. UNTIL IT FINALLY WOULD NOT START AT ALL. THE REPAIR WILL COST ME $ 400.00 PLUS HAVING IT TOWED. IT IS A FAILURE OF THE IGNITION SWITCH TO RECOGNIZE THE KEY'S SAFETY CHIP INSIDE THE KEY. IT HAS CAUSED ME TO SIT AND WAIT FOR THE CAR TO START, SOMETIMES REACHING 30 MINUTES. I TAKE VERY GOOD CARE OF MY CARS AND HIS SHOULD NOT BE HAPPENING.

03/17/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN5AW******
Summary

AT HIGHWAY SPEED OR ANY SPEED THE LITTLE WRENCH LIGHT COMES ON THE DASH AND THEN THE GAS PEDAL HAS NO EFFECT. YOU HAVE TO COAST TO A STOP ALONG THE ROAD, TURN IT OFF AND RESTART IT. THEN ITS FINE. IF YOU DON'T TURN IT OFF AND RESTART IT WILL STAY IN LIMP MODE DRIVING MAXIMUM 5 MPH. THIS CAR HAS 92K MILES. WRENCH LIGHT DOES NOT STAY ON. TD

03/07/2016
Components: STEERING
Incident Date: 03/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

I WENT TO DRIVE MY VEHICLE AND IT SHOWED 2 ALARMS ON THE DASH. A TRACTION CONTROL WARNING AND A POWER STEERING NEEDS SERVICE. I DROVE THE CAR 5 MILES TO CHURCH. UPON COMING OUT OF CHURCH AND GETTING BACK IN THE VEHICLE, THE SAME 2 ALARMS WERE ON THE DASH, BUT THE POWER STEERING CHANGED TO SERVICE NOW. THE POWER STEERING IN THE CAR WAS GONE. I STRUGGLED TO GET THE CAR OUT OF A PARKING SPOT AND BACK TO MY HOME. IT IS NOW SITTING IN THE YARD. I AM VERY CONCERNED THAT IF THIS WOULD HAVE OCCURRED WHILE DRIVING, THAT I COULD HAVE EXPERIENCED AN ACCIDENT.

02/17/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ..UPDATED 03/15/16 *BF UPDATED 05/29/18*JB

02/13/2016
Components: STEERING
Incident Date: 12/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

STEERING GEAR MALFUNCTIONED. WHEN TAKEN TO THE SERVICE DEPARTMENT, THE SERVICE MANAGER SAID THERE WERE 2648 OF THESE PARTS ON BACK ORDER. IT HAS BEEN TWO MONTHS SINCE THIS CAR HAS BEEN SITTING AT THE SERVICE DEPARTMENT WITH NO ACTION BEING TAKEN. STILL WAITING ON THE PART FROM FORD. THE PART MALFUNCTIONED WHILE DRIVING ON A CITY STREET, GOING STRAIGHT. WARNING ALERTS APPEARED ON THE DASHBOARD WITH NO INITIAL INDICATION OF ANYTHING GOING WRONG WITH THE PART. DROVE THE VEHICLE HOME 30 MILES, NO CHANGE IN ORIGINAL CONDITION OF STEERING. WHEN TAKING THE CAR OUT THE NEXT DAY, THAT WAS THE FIRST INDICATION THAT THERE WAS NO POWER STEERING.

02/08/2016
Components: SUSPENSION,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/03/2016
Crash: No
Fire: No
Summary

DOORS LOCK AND WONT UNLOCK AT TIME TRAPPING YOU IN AND THE CAR GOES THUR TIRES LIKE CRAZY BUT I'M REALLY WORRIED ABOUT THE DOORS TRAPING YOU IN THE VICHLE AT TIMES

01/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.

01/27/2016
Components: SUSPENSION
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

2010 FORD FOCUS CAN'T BE DRIVEN IF THE ROAD IS WET. THE BACKEND TRY'S TO THROW YOU TO THE LEFT. IT HAD NEW TIRES WHEN I GOT IT. HAD IT ONE YEAR PUT ANEW SET ON AND NOW IT NEEDS ANOTHER SET. MY BOSS BOUGHT IT NEW AND HAD TO PUT 3 SETS ON. HE NEVER FOUND WHAT CAUSED IT TO THROW THE BACK END. I'M GETTING READY TO TAKE TO TRY TO FIND OUT WHAT IS CAUSING THE PROBLEM. WHEN I BOUGHT THE TIRES I WAS TOLD MY TIRES WERE WEARING OUT FROM THE INSIDE OUT. THEY ARE GOING TO CHECK IT OUT BEFORE NEW TIRES ARE PUT ON.

01/21/2016
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING, THE DRIVER SIDE SEAT HEATER BECOMES SO HOT THAT I THOUGHT I WAS BEING BURNED. I DETECTED AN UNFAMILIAR ODOR, BUT ASSUMED IT WAS ANOTHER VEHICLES FUMES. HAD TO TURN OFF THE HEATER. ATTEMPTED TO USE ON A FEW OTHER OCCASIONS, THINKING THAT I WAS BEING OVERLY SENSITIVE. UPON MY LAST ATTEMPT, THE INDICATOR LIGHTS WOULD ILLUMINATE AS NORMAL, BUT WOULD SHUT OFF A FEW SECONDS LATER. THE HEATER IS NO LONGER WORKING. THE PASSENGER SIDE IS WORKING NORMALLY, BUT HAS NOT BEEN USED AS FREQUENTLY AS THE DRIVER SIDE. RESEARCHED AND THIS SEEMINGLY IS A KNOWN ISSUE. CONTACTED FORD 800-392-3673 AND THE REPRESENTATIVE STATED THAT SHE HAS HEARD OF THIS ISSUE, BUT THERE IS NOT A RECALL FOR THIS KNOWN ISSUE. MY CASE WAS DOCUMENTED, AND THE REP STATED THAT I WOULD INCUR THE COST TO HAVE THE REPAIR DONE AT THIS TIME. HMMMMMMM. I GUESS IT WILL TAKE NUMEROUS SERIOUS PERSONAL INJURIES BEING REPORTED BEFORE THIS ISSUE IS FORMALLY ADDRESSED. I MUST SAY THAT OVERALL, I DO LOVE THE FUSION !!!

01/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

WHILE DRIVING IN TRAFFIC ON A CITY STREET WHILE TRAVELING ABOUT 30 MPH THE CHECK ENGINE LIGHT WAS ON AND A WARNING MESSAGE TO "STOP SAFELY NOW" APPEARED ON THE DASH. IMMEDIATELY, THE CAR STOPPED ACCELERATING. I STILL HAD POWER - LIGHTS, RADIO, HEATER - BUT COULD NOT ACCELERATE AND THE CAR JUST COASTED. I TURNED THE KEY OFF AND WAS ABLE TO RESTART THE CAR, THE WARNING WAS GONE AND THEN GO ABOUT 5 CAR LENGTHS BEFORE GETTING THE WARNING AGAIN. I DROVE HOME (ABOUT 4 MILES) AND HAD TO RESTART, COAST AND STOP ABOUT 7 TIMES. I WAS DRIVING ON A ROAD WHERE THE SPEED LIMIT IS 35 MPH, MADE IT HOME AND CONTINUED TO DRIVE AROUND IN MY NEIGHBORHOOD WHERE THERE WAS NO TRAFFIC, TO SEE IF IT WOULD CONTINUE. IT HAPPENED 2 MORE TIMES. PUT THE CAR IN THE GARAGE AND CALLED WEBB FORD IN HIGHLAND, IN THE NEXT DAY. WAS ABLE TO DRIVE THE CAR 8 MILES TO THE DEALERSHIP WITH NO INCIDENT. THE CAR IS THERE NOW. HAD I BEEN DRIVING ON THE INTERSTATE, IN THE LEFT HAND LANE I COULD HAVE BEEN KILLED. I PURCHASED THIS CAR USED IN JUNE OF 2015 WITH 79,900 MILES ON IT AND HAVE HAD NO PROBLEMS UNTIL NOW. IT HAS APPROX 86,000 MILES ON IT AT THIS TIME. I LOVE THIS CAR BUT NOW AM AFRAID TO DRIVE IT. HAVE THERE BEEN ANY REPORTS OF SIMILAR INCIDENTS? IT IS A HYBRID AND I HAVE NOT SEEN ANY RECALLS.

01/04/2016
Components: SUSPENSION
Incident Date: 01/01/2016
Crash: Yes
Fire: No
Summary

I HAVE OWNED THE CAR SINCE IT WAS NEW NOW HAS 88K MILES I HAVE PUT LITERALLY 4 SET OF TIRES ON THIS AND HAVE HAD A REAR ALIGNMENT KIT DONE TO IT .THIS CAR SWAYS REALLY BAD AT SPEEDS OF OVER 65 MPH AND WHEN THERE IS HARDLY ANY WIND AT ALL . VERY DANGEROUS TO DRIVE IN THE SNOW OR RAIN . THE CAR CAUSED ME TO HAVE A ACCIDENT THAT COST MY INSURANCE COMPANY OVER 2000 TO REPAIR DUE TO THE SWAYING OF SPEEDS OVER 65 MPH . I HAVE A HORRIBLE THUMPING NOISE COMING FROM THE FRONT END SUSPENSION AREA WHICH I THOUGHT IT MIGHT BE I HAD BAD TIRES SO REPLACED TO BAD THUMPING SO REPLACED WHEELS STILL BAD AND WHEEL BEARINGS AND STILL BAD THUMPING IDK WHAT TO DO THIS IS SO ANNOYING I WANT FORD TO PAY FOR ALL OF THIS AND TO RECALL THESE CARS THEY ARE VERY DANGEROUS

12/30/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

HI I GOT AN EMAIL TELLING ME ABOUT MY OLDER CAR (2010 FORD FUSION SE) WHICH HAS A RECALL FOR MY CURRENT CAR (2010 FORD FUSION HYBRID) DOESN'T HAVE THE SAME RECALL BUT ITS THE SAME WONDERING WHY" FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION VEHICLES MANUFACTURED JULY 21, 2008, TO MARCH 4, 2011, AND 2010-2011 MERCURY MILAN VEHICLES MANUFACTURED JULY 23, 2008, TO DECEMBER 10, 2010. THE AFFECTED VEHICLES HAVE FUEL VAPOR CANISTERS WHOSE PURGE VALVES MAY NOT OPERATE PROPERLY RESULTING IN ABNORMAL PRESSURE CHANGES IN THE FUEL TANK." *JS

12/14/2015
Components: ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.

12/14/2015
Components: POWER TRAIN
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3F21CL******
Summary

AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.

12/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

PARKED PUT SHIFT IN REVERSE. CAR DIES AND WRENCH LIGHT COMES ON 8-10 TRIES RECENTLY.

12/11/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

VEHICLE LOOSES ALL THROTTLE RANDOMLY WHILE MOVING (HAS HAPPENED ON FREEWAY, STREET, UPHILL, DOWNHILL AND WHILE TURNING). THE WRENCH INDICATOR DASH LIGHT COMES ON. VEHICLE MUST BE POWERED OFF AND THEN ON AGAIN TO REGAIN THROTTLE. SOMETIMES MULTIPLE RESTARTS ARE NECESSARY TO REGAIN THROTTLE. OBD CODE 2112 $07E8 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED.

12/10/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I HAVE BEEN REQUESTING INFORMATION FROM FORD ABOUT THE RECENTLY ANNOUNCED CRACKING GAS CANISTER RECALL AFFECTING MY MODEL VEHICLE WITHOUT SUCCESS. MEDIA REPORTS THE RECALL INCLUDES 2010 VEHICLES MADE IN HERMOSILLO, MEXICO. FORD DID TELL ME THAT MINE WAS MANUFACTURED THERE AT THE END OF FEBRUARY 2010 AND DID SAY THAT MINE WAS NOT INCLUDED, BUT WILL NOT TELL ME WHAT PERCENTAGE OF THE VEHICLES BUILT THERE DURING FEBRUARY AND MARCH 2010 ARE INCLUDED IN THE RECALL. I HAVE BEEN CORRESPONDING WITH THEM VIA EMAIL FOR SEVERAL WEEKS NOW AND THEY CONTINUALLY EVADE ANSWERING MY CONCERN. THE COMPANY'S LAST MESSAGE SAID THE INFORMATION I AM REQUESTING IS NOT AVAILABLE. IT IS SURPRISING TO BE TOLD BY A MODERN MANUFACTURING FACILITY LIKE FORD THAT IT DOES NOT KNOW HOW MANY UNITS IT MANUFACTURED DURING A GIVEN PERIOD OF TIME AT A SPECIFIC FACILITY. WHY WOULD THEY REFUSE TO PROVIDE SUCH INFORMATION UNLESS IT WOULD REVEAL THAT ALL THE VEHICLES BUILT AT HERMOSILLO IN FEBRUARY AND MARCH 2010 CONTAIN THE DEFECT? THIS IS ESPECIALLY TROUBLING TO ME BECAUSE IT INVOLVES A FUEL ISSUE AND PUTS ONE IN MIND OF THE CORVAIR SITUATION.

12/05/2015
Components: ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

THE ENGINE MOUNTS ARE FAILING AT 35,000 EXCESSIVE RATTLING IN THE CAR.

12/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.

11/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER AND REAR DOORS FAILED TO OPEN WHEN USING THE KEYLESS ENTRY SYSTEM. THE CONTACT ALSO STATED THAT THE KEY FAILED TO WORK IN THE KEY-LOCK ON THE DRIVER'S DOOR. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS OF DEPRESSING THE UNLOCK BUTTON ON THE KEYLESS ENTRY REMOTE, THE DOOR WAS ABLE TO BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

11/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE CONTACT MENTIONED THAT IT TOOK MULTIPLE ATTEMPTS TO START THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,840. UPDATED 12/01/15*LJ UPDATED 1/12/2016 *CN *TR

11/09/2015
Components: SERVICE BRAKES
Incident Date: 10/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

WHEN TRAVELING DOWN A HILL AT ABOUT 30 MPH, THE DASH BRAKE WARNING BEGAN TO FLASH AND THE BRAKE PEDAL LOST ALL RESISTANCE AND TOTALLY FAILED. THE VEHICLE COULD NOT BE STOPPED WITH THE BRAKE PEDAL. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE BEFORE REACHING A BUSY INTERSECTION. THE DRIVER WAS ALSO ABLE TO TURN THE VEHICLE ONTO A SIDE STREET. THE VEHICLE HAD TO BE TOWED TO THE DEALER. THE DEALER REPLACED THE "ABS MODULE DUE TO NO COMMUNICATION".

10/29/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

WAS ON HIGHWAY DRIVING 60 MPH WHEN VARIOUS BRAKE WARNING STARTED FLASHING ON DASHBOARD. WARNING SAID I NEEDED TO STOP IMMEDIATELY. I SLOWED DOWN BUT BRAKES WERE NOT RESPONSIVE. I MANAGED TO FIND AN UPHILL EXIT AND GOT THE CAR TO STOP SAFELY. I TURNED THE CAR OFF, RESTARTED IT, AND THE PROBLEM DISAPPEARED. I HAVE OWNED THIS CAR SINCE FEB. 2010 AND HAVE NEVER HAD THIS PROBLEM BEFORE. THE CAR HAS ABOUT 80,000 MILES ON IT.

10/26/2015
Components: SUSPENSION
Incident Date: 06/25/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.

10/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

I HAVE COMPLAINED ABOUT MY DOOR LOCKS ON THE BACK OF MY CAR FOR THE LAST TWO AND A HALF TO THREE YEARS AND NO ONE LISTENS TO ME. IT IS A SAFETY HAZARD FOR ME AND MY GRANDCHILDREN. I CAN'T TAKE THEM WITH ME BECAUSE THE LOCKS DON'T UNLOCK. NOT A SAFE THING IF A ACCIDENT HAPPENED. COULDN'T GET ANYONE OUT OF BACK SEAT. PLEASE HELP ME. I KNOW I'M NOT THE ONLY ONE WITH THIS.

10/25/2015
Components: TIRES,WHEELS
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN3AW******
Summary

I PURCHASED GOODYEAR ASSURANCE 215/45R17 TIRES 03/19/2013 DOT M763 JULR 3412 FOR MY 2010 FORD FOCUS VIN# [XXX] AT 32,436 MILES ON THE VEHICLE. AT 69,914 MILES ON 9/29/15, THE LEFT REAR TIRE WENT FLAT. INSPECTION OF THE TIRE REVELED SIDE WALL SEPARATION FROM THE CARCASS WHICH APPEARS DUE TO DRY ROT. INSPECTION OF THE OTHER TIRES ALSO HAD SIGNS DRY ROT. I HAVE RETAINED 2 OF THE 4 TIRES FOR ANALYSIS AND INSPECTION SHOULD YOUR ENGINEERING DEPARTMENT WANT FOR FURTHER ANALYSIS. I WILL KEEP THEM ON HAND FOR 2 MONTHS FROM DATE OF THIS LETTER. I FILED THIS COMPLAINT DUE TO SAFETY CONCERNS OF THE TIRE. SIDE WALL SEPARATION SHOULD NOT OCCUR WITH 37,478 MILES OR WITHIN 36 MONTHS OF PURCHASE. I HAVE 2 OF THE 4 TIRES FOR ANALYSIS IF REQUIRED THAT I WILL KEEP ON HAND FOR ANALYSIS. I WILL DISPOSE OF THEM AFTER 60 DAYS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/21/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

I WAS CRUISING ALONG A MAJOR URBAN HIGHWAY @ 50MPH WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. CAR LOST SPEED AND WENT TO 45 THEN DOWN TO 40 AND I WAS UNABLE TO ACCELERATE. LUCKILY TRAFFIC WAS LIGHT AND I WAS ABLE TO CROSS THE TWO LANES OVER TO THE RIGHT AND EXIT THE MAIN ROAD AND LIMPED ALONG TO A STOP IN A SAFE AREA. DEALERSHIP HAD TO REPLACE THE THROTTLE BODY AND MOTOR. WAS NOT COVERED BY FORD'S CSP 13N03 WHICH HAD BEEN ISSUED FOR A SIMILAR PROBLEM. WAS TOLD THE PROGRAM DID NOT APPLY TO THE HYBRID MODEL, AND YET IT WAS THE SAME PROBLEM DESCRIBED IN THE NHTSA ACTION NUMBER PE 13003!

10/14/2015
Components: STRUCTURE
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: ADPOL30AR16******
Summary

THE DRIVER SIDE DOOR WOULD NOT OPEN WHEN PULLING THE LATCH FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT OPEN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A FORD REPAIR SHOP FOR REPLACEMENT, DRIVER ONLY ABLE TO EXIT VEHICLE BY OPENING WINDOW AND USING OUTSIDE DOOR HANDLE. VEHICLE STATIONERY. PROBLEM MENTIONED ON INTERNET BY OTHER DRIVERS SINCE 2006

10/06/2015
Components: ENGINE
Incident Date: 09/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL38AR******
Summary

ON 2 DIFFERENT DAYS, DRIVING ON FREEWAY, MY 2010 FORD FUSION HYBRID, DID NOT RESPOND TO ACCELERATOR DEMAND, I.E. FAILED TO SPEED UP AS COMMANDED, THE WRENCH LIGHT ILLUMINATED BUT NO CHECK ENGINE LIGHT. THIS PROBLEM SEEMS INTERMITTENT, DEALER CANNOT PIN POINT THE PROBLEM BUT REPLACING THE ELECTRONIC THROTTLE BODY(ETB) FIXED THE PROBLEM. I FOUND MANY SIMILAR COMPLAINTS ONLINE. NHTSA ACTION NO. PE 13003 WHICH IDENTIFIES CARS MODELS AFFECTED INCLUDES MY CAR, AND THE ACTION RESULTED IN A CUSTOMER SATISFACTION PROGRAM THAT EXTENDED THE WARRANTY ON THE ETB. HOWEVER, FORD CLAIMS MY VIN IS NOT INCLUDED. I HAVE FOUND OTHERS IN THE SAME SITUATION AND HAVE FILED COMPLAINTS, E.G.NHTSA ID NUMBER 10778131, AND CARCOMPLAINTS.COM.

09/30/2015
Components: POWER TRAIN
Incident Date: 08/23/2015
Crash: No
Fire: No
Summary

WHEN DRIVING A LONG PERIOD OF TIME 100-300 MILES THE WRENCH WILL APPEAR. AFTER PULLING OFF AND LETTING IT SIT FOR ABOUT 30 MINUTES IT GOES OFF, ONLY TO COME BACK ON AFTER DRIVING ANOTHER 100-300 MILES.

09/30/2015
Components: STEERING
Incident Date: 09/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

WHILE MY DAUGHTER WAS DRIVING MY CAR THE POWER STEERING FAILED UNEXPECTEDLY AND SHE WAS LUCKY SHE WAS NEAR OUR HOME. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY SAID THE PART WILL COST $1500 AND IT IS ON BACKORDER FOR OVER TWO WEEKS! I BOUGHT THIS CAR USED AND FOUND OUT THE SAME PART WAS REPLACED AT 65,000 MILES. I WAS TOLD BY THE DEALERSHIP THAT IT'S COMMON TO HAVE TO REPLACE THAT PART EVERY 65,000 MILES! I HAVE HAD MANY CARS AND I HAVE NEVER ONCE HAD TO REPLACE A STEERING GEAR, NEVER MIND TWICE. I THINK FORD HAS FAULTY PARTS AND SHOULD TAKE ACCOUNTABILITY FOR IT!! RIGHT NOW I AM OUT OF A CAR FOR OVER TWO WEEKS AND THE DEALERSHIP THEY CAN NOT GIVE ME A LOANER EVEN THOUGH IT'S FORD WHO DOESN'T HAVE THE PART. I WILL NEVER BUY A FORD AGAIN AFTER THIS. THE CARS ARE UNSAFE AMD NO ONE IS DOING A THING ABOUT IT! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB

09/28/2015
Components: ENGINE
Incident Date: 08/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I HAVE HAD MULTIPLE INCIDENTS WITH MY 2010 FORD FUSION HYBRID WHERE I HAVE BEEN DRIVING AND THE ENGINE WILL SUDDENLY LOSE POWER AND THE THROTTLE BECOMES UNRESPONSIVE. SOME OF THESE INCIDENTS OCCURRED DURING FREEWAY DRIVING. WHEN THIS HAPPENED, AN ORANGE WRENCH WOULD APPEAR ON MY DASH DISPLAY, SOMETIMES ACCOMPANIED BY THE CHECK ENGINE LIGHT. AFTER DOING SOME RESEARCH, I FOUND THAT THIS IS A KNOWN ELECTRONIC THROTTLE BODY ISSUE. PER NHTSA ACTION NUMBER : PE13003, FORD HAD ISSUED AN EXTENDED WARRANTY PROGRAM TO COVER REPLACEMENT OF THIS DEFECTIVE PART, BUT THEY ELECTED TO EXCLUDE THE FUSION HYBRID. UPON CONTACTING FORD CUSTOMER SERVICE AND SPEAKING WITH A SUPERVISOR. I WAS ADVISED THAT FORD WAS EXCLUDING THE HYBRID MODEL BECAUSE ITS 2.5L ENGINE IS DIFFERENT THAN THE 2.5L ENGINES IN THE NON-HYBRID MODELS. WHILE THERE MAY BE DIFFERENCES IN THE ENGINE, THIS IS STILL THE SAME DEFECTIVE PART NUMBER THAT IS IN ALL OF THE OTHER FORD VEHICLES THAT RECEIVED THE EXTENDED WARRANTY, AND ACCORDING TO THE SERVICE MANAGER AT THE DEALERSHIP WHERE I HAD THE CAR SERVICED, THE CAR INCORRECTLY RETURNED THE SAME ERROR CODE (P2112, "THROTTLE BODY STUCK CLOSED") THAT THE COVERED VEHICLES RETURNED. THE SERVICE MANAGER ADVISED THAT IT MAKES NO SENSE THAT MY VEHICLE WOULD BE EXCLUDED AND ADVISED THAT I CONTACT FORD CUSTOMER SERVICE. I WAS ADVISED BY CUSTOMER SERVICE THAT EVEN THOUGH THE PART IS DEFECTIVE WHEN INSTALLED ON SOME VEHICLES, IT MAY NOT BE DEFECTIVE WHEN INSTALLED ON OTHERS. THAT SAID, THE PART DISPLAYED THE SAME PATTERN OF FAILURE, THE SAME SYMPTOMS AND THE SAME ERROR CODES AS THE PART COVERED UNDER THE EXTENDED WARRANTY. IT'S THE SAME DEFECTIVE PART. IT MAKES NO SENSE THAT 1.6 MILLION THROTTLE BODIES MAY BE FAULTY ON NON-HYBRID VEHICLES, BUT THE SAME PART HAPPENS TO BE OKAY ON ALL 60,000 FUSION HYBRIDS. I WAS FORCED TO MAKE THE REPAIR OUT OF POCKET.

09/12/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL3XAR******
Summary

WHILE EXITING THE VEHICLE, THE LEFT-FRONT INTERIOR DOOR HANDLE BROKE ON IT'S LOWER-LEFT CORNER . BECAUSE OF THE BREAKAGE, THE DOOR WILL ONLY LOCK WITH THE INTERIOR DOOR LOCK. PRESSING THE LOCK BUTTON ON THE KEY FOB LOCKS ALL DOORS EXCEPT THE LEFT-FRONT.

09/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

AIR CONDITIONER FAILING TO COOL. MY CAR HAS 33,000 MILES ON IT. I BOUGHT IT NEW IN OCT 2009. I AM TOLD IT WILL BE ABOUT $1,600 OR MORE TO REPAIR THE AC. THIS IS NOT ACCEPTABLE ON A CAR WITH 33,000 MILES ON IT. I AM TOLD THE DASH, STEERING COLUMN AND CONSOLE HAVE TO BE REMOVED TO REPAIR. I BOUGHT THIS CAR TO LAST ME THE REST OF MY LIFE. THE FACTORY WARRANTY IS FOR 36,000 WHICH OBVIOUSLY I AM UNDER BUT IT IS FIVE YEARS OLD. I CAN'T AFFORD TO FIX IT ON MY SS DISABILITY INCOME AND CAN'T LIVE IN TEXAS WITHOUT AC.

09/08/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHEN DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH, THE WRENCH INDICATOR LIGHT ("LIMP HOME" MODE) SUDDENLY STARTED FLASHING, AND THE GAS PEDAL ABRUPTLY BECAME UNRESPONSIVETHE VEHICLE WOULD NO LONGER ACCELERATE AND COULD ONLY COAST. THE ABRUPTLY DECELERATING VEHICLE WAS MANEUVERED ACROSS MULTIPLE LANES OF TRAFFIC TO THE SHOULDER AND TURNED OFF. UPON RESTARTING THE VEHICLE AFTER A MINUTE, IT WAS ABLE TO RESUME NORMAL OPERATION FOR ABOUT 15 MINUTES, WHEN THE PROBLEM REOCCURRED, AND THE SAME STEPS WERE TAKEN. IT OCCURRED AGAIN 90 MINUTES LATER. SYMPTOMS CORRESPOND TO OTHER ACCOUNTS OF ELECTRONIC THROTTLE BODY ISSUES, BUT FORD SAYS THAT THE VEHICLE IS NOT COVERED UNDER ANY RECALLS, EXTENDED WARRANTIES, OR CUSTOMER SAFETY PROGRAMS.

09/05/2015
Components: SERVICE BRAKES
Incident Date: 08/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADPOL34AR******
Summary

OUR FORD FUSION HYBRID EXPERIENCED A TOTAL BRAKE FAILURE AS I WAS DRIVING OUT OF OUR CANYON. I HAD JUST STOPPED TO LET A COUPLE OF CARS PASS ON THE NARROW ROAD AND AS I PROCEEDED INTO A 90 DEGREE DOWNHILL TURN, THE BRAKES FAILED, CAUSING A CRASH. THERE WAS NO BRAKING WHATSOEVER. I HAD ONLY 2 OR 3 SECONDS BEFORE THE TURN AND MANAGED TO AVOID GOING OFF OF A CLIFF ONLY NARROWLY, BY RUNNING UP A EARTHEN BANK AND OVER A LARGE BOULDER, WHICH STOPPED THE CAR. THE CONSUMER REPORTS TEST DRIVER HAD THE SAME EXPERIENCE WHEN TEST DRIVING THE CAR IN 2010.

09/03/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

WHILE DRIVING AT SPEED CAR SUDDENLY SLOWS WITH A JERK. A WRENCH LIGHT COMES ON THE DASH. THROTTLE CONTROL/POWERTRAIN MALFUNCTION LIGHT AND ENGINE LIGHT ILLUMINATES. CAR GOES INTO "LIMP MODE". CAN'T GO OVER LOW SPEEDS. CAR IS UNSAFE TO DRIVE.

09/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 20 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO DRIVE OVER 25 MPH. THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

09/02/2015
Components: STEERING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH ON A HIGHWAY, THE STEERING WHEEL FAILED AND THE CHECK STEERING WARNING LIGHT ILLUMINATED. THE CONTACT EXITED THE HIGHWAY AND DROVE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE SOURCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 80,000.

08/31/2015
Components: STEERING
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

DRIVING HOME ABOUT 55MPH WHEN STEERING GOT STIFF AND "POWER STEERING FAILURE" FOLLOWED BY "ADVANCETRAC FAILURE", THEN "SERVICE ADVANCETRAC SYSTEM" WARNING MESSAGES AND CHIMES APPEARED. MANAGED TO GET HOME WITHOUT THE POWER-ASSIST BUT UPON STOPPING ON DRIVEWAY AND RESTARTING CAR, STEERING WAS GONE ALTOGETHER AND I COULD NOT TURN THE WHEEL. IMPOSSIBLE TO DRIVE. SPOKE TO FORD CUST. SERV. NEXT MORNING WHO SAID THERE WERE NO ISSUES REPORTED ON THIS CAR AND NO SAFETY RECALLS (ALTHOUGH HE ADMITTED THERE WERE SAFETY RECALLS ON ALL SUBSEQUENT MODEL YEARS OF THIS CAR FOR STEERING ISSUES) AND HE SUGGESTED TAKING IT TO THE DEALER. I TOLD HIM IT WAS IMPOSSIBLE TO DRIVE SO HE ARRANGED (AND COVERED THE COST OF) A TOWTRUCK TO TAKE IT TO THE NEAREST DEALER. THEY TESTED THE CAR AND FOUND ONLY A BLOWN POWER STEERING SYSTEM FUSE. AFTER REPLACING FUSE AND TESTING THE CAR THEY SAID IT WAS NOW FIXED. THEY COULD NOT IDENTIFY THE PROBLEM THAT CAUSED THE FUSE TO BLOW. I EXPLAINED THAT I WAS NOW SCARED TO DRIVE THE CAR IN CASE IT HAPPENED AGAIN AND WHAT IF.... IT HAPPENED AT HIGHER SPEED AND THE CAR WON'T STEER? THE DEALER SERVICE MANAGER IS CONTACTING FORD TO SEE WHAT SHE CAN DO. TOTAL COST TO FIX THE FUSE AND DIAGNOSTIC TEST WAS $111.

08/27/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE THROTTLE BODY WAS REPAIRED, WHICH REMEDIED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 104,000.

08/24/2015
Components: VISIBILITY
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 25 MPH, THE SUN ROOF SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

08/18/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

DURING HIGHWAY SPEEDS, THE CAR SUDDENLY DECELERATED TO AROUND 20 MPH AND SHOWED THE CHECK ENGINE LIGHT WHICH LATER SCANNED TO BE THE DTC P2112 THROTTLE ACTUATOR CONTROL SYSTEM STUCK CLOSED. THE NHTSA HAS ACTION NUMBER PE13003 WHICH IS THE SAME ISSUE AND WAS CLOSED. FORD HAS ISSUED A CSP 13N03 BUT IT DOES NOT INCLUDE MY VIN NUMBER BUT SHOULD. I CALLED FORD AND THEY CONFIRMED THAT MY VIN IS NOT INCLUDED BUT GAVE NO REASON WHY.

08/18/2015
Components: STEERING
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE WARNING MESSAGE FOR SERVICE POWER STEERING AND SERVICE AUTO TRAC ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER RAN A DIAGNOSTIC AND THE SYSTEM RESET ITSELF. THE MECHANIC DIAGNOSED THAT THE ELECTRIC POWER ASSIST SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

08/17/2015
Components: STEERING
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

WHEN STARTING THE CAR I GOT AN ERROR MESSAGE "SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRAC. NOW I CANNOT TURN THE WHEEL ON THE CAR AND I CANNOT DRIVE IT. I'VE SEEN OTHER PEOPLE HAVE THE SAME ISSUE. I TIRED TO RESTART THE CAR AND HAD THE SAME ISSUE. ALSO UNPLUGGED THE BATTERY AND TIRED AGAIN AN IT STILL HAD THOSE ERRORS.

08/14/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

WHEN KEY TURNED AND REMOVED FROM IGNITION, ENGINE DOES NOT SHUT OFF.

08/10/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

DRIVING AT HIGHWAY SPEEDS, NORMAL OPERATION, IN SUNNY CONDITIONS WHEN I LOST ACCELERATION ABILITY AND WAS ONLY ABLE TO COAST. THE YELLOW WRENCH INDICATOR CAME ON (NO CHECK ENGINE LIGHT). I WAS FORTUNATE ENOUGH TO MOVE TO THE SHOULD SAFELY SINCE THERE WAS LIMITED TRAFFIC ON THE HIGHWAY AND I WAS DRIVING IN THE RIGHT LANE. I CYCLED THE CAR OFF AND ON AND WAS ABLE TO RESUME NORMAL OPERATION. THIS SAME SITUATION HAPPENED TWICE MORE IN CITY DRIVING BEFORE I COULD GET INTO THE DEALER FOR AN APPOINTMENT. EVENTUALLY THE DEALER EVALUATED THE VEHICLE AND REPLACED THE ELECTRONIC THROTTLE BODY.

08/07/2015
Components: POWER TRAIN,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

AFTER SWITCHING THE GEAR SHIFT FROM THE PARK POSITION, I IMMEDIATELY NOTICED MY BRAKES FAILED AND MY VEHICLE BEGAN ROLLING FORWARD. THE VEHICLE STOPPED AFTER PLACING A SUBSTANTIAL AMOUNT OF PRESSURE ON THE BRAKES. AFTER TURNING THE VEHICLE ON AND OFF THE TWO SYMPTOMS WENT AWAY. LATER THAT DAY THE SAME ISSUE HAPPENED FOR THE SECOND TIME WHILE MY VEHICLE WAS STATIONARY. THE THIRD TIME THAT THIS ISSUE OCCURRED I WAS DRIVING ON A HIGHWAY AND ALMOST WENT INTO OPPOSING TRAFFIC. THE SERVICE LIGHT TURNS OFF AFTER RESTARTING THE CAR BUT RETURNS LATER THAT DAY. UPDATED 9/28/15 *LN THE CONSUMER STATED IN ADDITION TO THE BRAKES, THERE WAS AN ISSUE WITH THE ADVANCED TRACK SYSTEM. UPDATED 10/13/15*JB

08/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

THE REAR PASSENGER DOOR LATCH HAD BEEN STICKING ON OCCASION, MAKING IT DIFFICULT TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. IN MID-MAY, WE BEGAN HAVING TROUBLE GETTING THE DOOR TO LATCH WHEN BEING SHUT. AT TIMES IT WOULD LATCH AFTER SEVERAL TRIES, OR WHEN BEING SLAMMED EXTREMELY HARD. IN MID-JULY, THE LATCH STOPPED WORKING ALL TOGETHER. WE NOW HAVE THE DOOR STRAPPED SHUT FROM THE INSIDE MAKING IT IMPOSSIBLE TO DRIVE THIS CAR WHEN TAKING MORE THAN ONE PASSENGER, AND THE DOOR AJAR ALARM SOUNDS EACH TIME YOU TURN A CORNER.

07/27/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHWAY. THIS DOES NOT APPEAR TO BE NORMAL TO ME. I WOULD THINK THAT SUDDENLY LOSING CONTROL OF ONE'S CAR, ESPECIALLY ON A HIGHWAY, IS VERY UNSAFE. SOMETIMES, I'VE DRIVEN WITHOUT INCIDENT AND SOMETIMES, I HAVE THIS PROBLEM. THE ONLY THING THAT I CAN IN COMMON IS THAT WHEN IT OCCURS, IT'S ALWAYS WITHIN A COUPLE OF MINUTES AFTER I START DRIVING.

07/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/18/2015
Crash: No
Fire: No
Summary

CAR ALARM GOES OFF AT VARIOUS TIMES AND MY TRUNK POPS OPEN AS WELL WITHOUT ME PRESSING THE BUTTON.

07/17/2015
Components: STEERING
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING ALONG AT 35 MPH THE "SERVICE POWER STEERING" AND "SERVICE ADVANCETRAC SYSTEM" WARNING LIGHTS CAME ON. LOST POWER STEERING. STOPPED TO SEE WHAT OWNER'S MANUAL HAD TO SAY. IT SAID IT WAS OKAY TO DRIVE, BUT TO TAKE IT TO THE NEAREST DEALER. TOOK IT TO A FORD DEALER IN FRANKFORT, KY. THEY SAID IT WAS A FUSE THAT HAD POPPED UP OUT OF ITS SLOT IN THE FUSE BOX. SINCE THE POWER STEERING IS AN ELECTRICAL ASSIST MOTOR THE CIRCUIT TO THE MOTOR WAS BROKEN WHEN THE FUSE POPPED UP OUT OF ITS SLOT. THE FUSE WAS NOT BLOWN, JUST LOST CONTACT IN THE CIRCUIT. CAR WAS FINE UNTIL 10,000 MILES LATER. SAME PROBLEM, LOSS OF POWER STEERING. FORD DEALER IN DAYTONA BEACH, FL SAYS THEY FOUND AN OVER TEMP CODE AND RESET CODE. THEY COULD FIND NOTHING ELSE WRONG WITH THE CAR THAT WOULD CAUSE LOSS OF POWER STEERING. DROVE ANOTHER 1,000 MILES AND LOSS OF POWER STEERING AGAIN IN VIRGINIA. TOOK CAR TO NEAREST FORD DEALER IN PRINCE GEORGE, VA. THEY REPLACED FRONT CONTROL ARMS. DROVE ANOTHER 600 MILES AND LOSS OF POWER STEERING AGAIN. WENT STRAIGHT TO THE FIRST FORD DEALER IN FRANKFORT, KY AND THEY SAY THEY NEED TO REPLACE THE RACK ON IT, BUT IT IS NOW OUT OF WARRANTY. NOT SURE WHAT TO DO NEXT OR WHERE TO TAKE THE CAR. NO ONE REALLY KNOWS WHAT IS CAUSING THIS PROBLEM....UPDATED 10/01/15*BF

07/16/2015
Components: SERVICE BRAKES
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

DRIVING 15MPH IN RESIDENTIAL AREA. COME TO A T INTERSECTION 3 WAY STOP. PRESS THE BRAKE PEDAL TO SLOW, AND THE BRAKES FAILED TO STOP THE VEHICLE. THERE WAS NO BRAKE PRESSURE OR RESPONSE. THE BRAKE PEDAL WAS FULLY PRESSED. EMERGENCY BRAKE WAS PULLED TO STOP THE VEHICLE. CONVENTIONAL HYDRAULIC SYSTEM DID NOT APPLY THE BRAKES AS IT SHOULD HAVE. DASHBOARD INDICATED BRAKE CHECK BRAKE SYSTEM ERROR, SERVICE ADVANCETRAC ERROR, TRACTION CONTROL LIGHT WAS ILLUMINATED, PARKING BRAKE LIGHT ILLUMINATED, AND ABS LIGHT WAS ILLUMINATED. TURNED THE VEHICLE OFF AND BACK ON. VEHICLE RETURNED TO NORMAL OPERATION. HAD VEHICLE TOWED TO FORD DEALERSHIP. DEALERSHIP STATES ABS MODULE SHOWS MANY INTERNAL FAULTS. REPLACEMENT MODULE ORDERED; TO BE INSTALLED. SIMILAR SYMPTOMS REPORTED BY PLETHORA OF OTHER 2010 FORD FUSION HYBRID OWNERS. FORD ISSUED CUSTOMER SATISFACTION PROGRAM 10B13 FOR SIMILAR PROBLEMS IN THE PAST. FORD CORPORATE WAS CALLED, AND A CASE NUMBER PROVIDED. AFTER PROVIDING VIN NUMBER IT WAS STATED MY VEHICLE DID NOT FALL WITHIN THE GUIDELINES OF THE CUSTOMER SATISFACTION PROGRAM EVEN THOUGH I EXPERIENCED THE SYMPTOMS OF THOSE WHO DID. I WAS DIRECTED TO FURTHER ADDRESS THE ISSUE WITH THE SERVICE MANAGER AT THE FORD DEALERSHIP WHERE MY VEHICLE WAS BEING REPAIRED.

07/15/2015
Components: ENGINE
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

I'VE EXPERIENCED THE "LIMP HOME MODE" PROBLEM DESCRIBED IN FORD'S CONSUMER SATISFACTION PROGRAM 13N03. THIS HAS OCCURRED 4 TIMES NOW AND IS A VERY SCARY AND VERY UNSAFE PROBLEM. I TOOK MY CAR TO THE LOCAL FORD DEALER (DAVID MCDAVID) IN FORT WORTH. THEY DETERMINED THE PROBLEM IS A DEFECT IN THE THROTTLE BODY HOWEVER THEY WILL NOT FIX IT UNDER THE TERMS OF 13N03 AS FORD BELIEVES IT DOES NOT APPLY TO THE HYBRID. I CAN ASSURE YOU IT APPLIES. PERHAPS DUE TO THE LOW NUMBER OF FUSION HYRID'S ON THE ROAD THIS HAS NOT YET RECEIVED MUCH ATTENTION. PLEASE ADD THE FUSION HYBRID TO THE LIST OF MODELS EXPERIENCING THE LIMP HOME MODE ISSUE AND URGE FORD TO CORRECT IT AS PART OF 13N03 UPDATED 11/27/2017*CN

07/14/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 07/08/2015
Crash: No
Fire: No
Summary

I WAS ROUNDING A CORNER AT APPROXIMATELY 10 MPH, PULLING OUT FROM THE STREET WHERE I LIVE, AND TWO TROUBLE CODES POPPED UP: (1) "BRAKE! CHECK BRAKE SYSTEM"; AND (2) "SERVICE ADVANCETRAC". THE CAR IMMEDIATELY BECAME INCREDIBLY DIFFICULT TO STEER AND THE BRAKES PROVIDED LITTLE (IF ANY) STOPPING POWER (I AM UNSURE IF IT WAS JAMMING ON THE BRAKES THAT PROVIDED EXTREMELY MINIMAL STOPPING POWER OR JUST THE INERTIA OF THE CAR SLOWING OVER APPROXIMATELY 30-50 FEET). THE DEALERSHIP ULTIMATELY PROVIDED EXCELLENT SERVICE REPLACING THE "ASB MODULE", BUT I FEEL THAT IT IS UNSAFE FOR A CAR'S BRAKES AND POWER STEERING TO FAIL SUDDENLY, EVEN AT LOW SPEEDS, AND UNEXPECTED THAT A 4 YEAR OLD CAR WITH LESS THAN 40,000 MILES WOULD HAVE SUCH A FAILURE. I LIVE NEAR A PARK. IF SOMEONE HAD DECIDED TO SUDDENLY CROSS THE STREET WITH A STROLLER, A KID HAD RUN INTO THE STREET AFTER A BALL, OR SOMEONE ELSE HAD DARTED IN FRONT OF THE CAR, I WOULD HAVE BEEN UNABLE TO MAKE THE NECESSARY ADJUSTMENTS TO AVOID AN AUTO ON PERSON CRASH. *TR

07/08/2015
Components: POWER TRAIN
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

ENGINE SURGED/FADED A FEW TIMES LATELY AND TWICE THE WRENCH SYMBOL CAME ON, BUT THE DEALERSHIP SAID NO CODES WERE REPORTED AND THEY COULD FIND NO PROBLEMS. TODAY WHILE DRIVING ON THE INTERSTATE THE SPEED SUDDENLY DECELERATED TO 0 SO I PULLED OVER TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. THE WRENCH SYMBOL DISPLAYED AGAIN. AFTER TURNING THE KEY OFF/ON THE WRENCH WAS GONE AND THE CAR STARTED MOVING NORMALLY AT HIGHWAY SPEED. A FEW MINUTES LATER THE SAME ACTION REPEATED BIT WHILE SLEEPING ON THE SHOULDER I HIT A METAL OBSTRUCTION ON THE ROAD WHICH A CAUSED A FLAT TIRE. AFTER CHANGING TO THE SPARE THE ENGINE SYMBOL DISPLAYED, BUT THE CAR OPERATED AT HIGHWAY SPEED NORMALLY. I STOPPED AT AN AUTO PARTS STORE WHERE THE READ THE STORED CODES, P2111 AND P2135. IT IS NOW BACK AT THE DEALERSHIP FOR SERVICE.

07/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL

07/06/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

07/05/2015
Components: ENGINE
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

DURING NORMAL DRIVING, WRENCH LIGHT CAME ONE. SOON AFTER THE LIGHT CAME ON THE VEHICLE LOST ENGINE POWER. THE CAR WAS TAKEN TO A FORD DEALER AND IT TURNED OUT TO BE A DEFECTIVE ELECTRONIC THROTTLE BODY. AFTER A BIT OF RESEARCH I FOUND OUT THAT FORD HAS A CUSTOMER SATISFACTION PROGRAM ON THIS FOR CERTAIN VEHICLES BUT I WAS VERY UPSET WHEN I FOUND OUT MY VEHICLE WAS NOT INCLUDED ON THIS PROGRAM.

06/24/2015
Components: STEERING
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

I PREVIOUSLY REPORTED THE STEERING FAILURE ON MY FORD, AND I WAS GRATIFIED TO SEE FORD RECALLING THE 2011 AND LATER MODELS OF THIS CAR FOR THIS STEERING PROBLEM. WHEN I HAD MY STEERING HARNESS REPLACED ON MY 2010, HOWEVER, MY MECHANIC SAID IT WAS THE SAME PART AS THE 2011. IF SO, WHY DID YOU NOT RECALL THE 2010S AS WELL? IT WAS THE FIRST MODEL YEAR OF THE CAR AND SUFFERS FROM THE SAME PROBLEM.

06/19/2015
Components: SERVICE BRAKES
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

BRAKE SYSTEM COMPLETELY MALFUNCTIONED. I WAS EXITING THE FREEWAY OFF RAMP AND ALL OF A SUDDEN I HAD NO BRAKES. I WAS NOT ABLE TO STOP. I HAD TO PULL THE EMERGENCY BRAKE IN ORDER TO AVOID CRASHING. THE BRAKES COMPLETELY WENT OUT. THERE WAS NO WARNING AT ALL. I LITERALLY ALMOST DIED.

06/16/2015
Components: STEERING
Incident Date: 06/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

COMPLETE LOSS OF POWER STEERING. NO ACCIDENT/INJURY TO REPORT. POWER STEERING DID NOT COME BACK WHEN VEHICLE WAS TURNED OFF AND BACK ON. TAKEN TO MAHWAH, NJ, FORD DEALER WHO ANNOUNCE THAT GEAR BOX NEEDS TO BE REPLACED, AND THEY HAVE NEVER SEEN THIS TYPE OF FAILURE BEFORE.

06/14/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES A ONE OR MORE FATALITIES. WE HAVE LOST ALL CONFIDENCE IN THE FORD MOTO COMPANY FOR NOT STEPPING UP MUCH, MUCH EARLIER TO CORRECT THIS.

06/06/2015
Components: STEERING
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

STARTED UP AND LEFT THE GOLF COURSE LAST EVENING AND WENT ABOUT A QUARTER MILE AND SUDDENLY THE "SERVICE POWER STEERING" WARNING CAME ON ALONG WITH THE USUAL CHIMES YOU HEAR. LOST THE POWER STEERING AND THE VEHICLE WAS VERY DIFFICULT TO DRIVE THE 12 OR SO MILES TO MY HOME. ALSO THE ADVANCE TRACK WARNING IS ON.

06/06/2015
Components: WHEELS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

DRIVING ON I-93N AND STARTED TO HEAR A VIBRATING AND HUMMING FROM THE FRONT END. IT GOT WORSE AND WORSE AND PULLED INTO REST AREA TO DISCOVER THAT 3 OF 5 LUG NUTS ON THE DRIVERS SIDE FRONT WERE LOOSE TO THE POINT THAT THEY WERE ONLY A FEW TURNS FROM COMPLETELY BEING REMOVED. TIGHTENED LUGS MANUALLY AND WENT ON MY WAY BUT THAT WAS AN EYE OPENER!

06/04/2015
Components: POWER TRAIN
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HNXAW******
Summary

WE OWN A 2010 FORD FOCUS AND FOR THE PAST 6 WEEKS WE HAVE STARTED HAVING PROBLEMS WITH THE CAR LOSING POWER WHILE DRIVING. THE CAR DOES NOT SHUT OFF BUT ALL ABILITY TO ACCELERATE IS GONE. ONCE WE STOP THE CAR, TURN IT OFF AND RESTART IT, THE ABILITY TO ACCELERATE IS RESTORED. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST SIX WEEKS. IT IS ESPECIALLY DANGEROUS WHEN IT HAPPENS ON A FOUR LANE ROAD WHEN THERE IS NO CHANCE TO COAST OVER TO THE SIDE AND YOU HAVE TO STOP IN THE MIDDLE OF FAST MOVING TRAFFIC, TURN OFF THE VEHICLE AND RESTART IT. IT ALSO HAPPENED WHEN TURNING ONTO A BUSY FOUR LANE ROAD FROM A SHOPPING CENTER. WE WERE TURNING LEFT ACROSS TRAFFIC WITH PLENTY OF ROOM AND TIME TO MAKE THE TURN UNTIL WE LOST ACCELERATION, PUTTING US IN HARMS WAY WITH ONCOMING TRAFFIC. FORTUNATELY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND STOPPED WHILE WE WERE STOPPED, TURNING OFF THE IGNITION AND RESTARTING TO REGAIN ABILITY TO ACCELERATE. IN RESEARCHING ONLINE AND TALKING TO THE LOCAL FORD MECHANIC, IT LOOKS TO BE A VERY COMMON PROBLEM WITH THE FORD FOCUS. THE PROBLEM CENTERS AROUND THE THROTTLE BODY AND SENSORS, CAUSING A DISENGAGEMENT WITH THE ABILITY TO ACCELERATE. SO FAR WE HAVE BEEN FORTUNATE AND HAVE NOT BEEN IN AN ACCIDENT BUT I CAN NO LONGER PUT MY FAMILY IN THIS VEHICLE UNTIL IT IS REPAIRED. IT IS JUST TOO UNSAFE WITH THIS ISSUE.

06/04/2015
Components: STEERING
Incident Date: 05/29/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING VEHICLE POWER STEERING STOPPED WORKING MAKING IT NEARLY IMPOSSIBLE TO CONTROL. AS A RESULT CRASHED INTO ANOTHER VEHICLE. THERE WAS NO WARNING PRIOR TO THE FAILURE, A SERVICE POWER STEERING NOW WARNING LIGHT AND A SERVICE ADVANCE TRAC LIGHT ILLUMINATED AS THE FAILURE OCCURRED. THIS STEERING CONFIGURATION IS EXTREMELY DANGEROUS AS IT IS NEARLY IMPOSSIBLE TO CONTROL AND VERY DIFFERENT FROM A VEHICLE THAT DOES NOT HAVE POWER STEERING.

06/03/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

IN ORDER TO START MY DAUGHTER'S USED 2010 FOCUS THE KEY NEEDS TO BE TURNED TO THE IDIOT LIGHTS AND WAIT UNTIL THE NEEDLES MOVE ON THE TEMP AND FUEL GUAGES AND THE CHIME COMES ON THEN CRANK IT AND IT USUALLY STARTS FIRST TRY BUT IT CAN TAKE 3 TRIES AT THIS PROCEDURE. IT CAN BE SCARY. THE 2010 MANUAL ON PAGE 175 SAYS TURN IT 3/4 (IDIOT LIGHTS) AND WAIT THEN CRANK BUT THE 2008 MANUAL SAID THAT TOO ON PAGE 150 BUT IT WASN'T EVER NECESSARY. 3 FORD DEALERS SAY THEY NEVER HEARD OF THE PROBLEM BEFORE.

06/02/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB

05/26/2015
Components: STEERING
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

ON 4/9/15 I WAS DRIVING ALONG 2-LANE ROAD AND GOT A MESSAGE ON MY DASH RE POWER STEERING PROBLEM. AT THE SAME TIME I NOTICED THAT POWER STEERING HAD GONE OUT. I WAS ABLE TO PULL INTO A PARKING LOT, TURNED OFF VEHICLE, WHEN I TURNED POWER BACK ON, THE POWER SEEMED TO BE OK AND I CONTINUED DRIVING. I TOOK THE CAR IMMEDIATELY TO JACKY JONES DEALERSHIP. THEY SAID THEY CHECKED IT OUT, COULDN'T FIND ANYTHING AND SAID IT MUST'VE BEEN A "GLITCH." THEY CHARGED ME $45.22. I PROCEEDED TO GET ON I-75 AND DROVE HOME. ON 5/18/15, I WAS ON A MAIN ROAD APPROACHING ACCESS TO I-75. ONCE AGAIN I GOT A MESSAGE ON THE DASH AND THE POWER STEERING WENT OUT. I PULLED OFF ROAD, TURNED OFF IGNITION AND THEN TURNED IT ON AGAIN. IT APPEARED TO BE OK. 5/25/15. TOOK VEHICLE TO LENOIR CITY FORD END LEFT IT THERE OVER WEEKEND. TODAY THEY TOLD ME THAT RACK UNIT HAS TO BE REPLACED AT A COST OF APPROX. $1800. THEY DID TELL ME THAT I SHOULD NOT DRIVE CAR. THE POWER STEERING WENT OUT FOR THEM AT DEALERSHIP AS WELL.

05/22/2015
Components: STEERING
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

THE ASSISTED POWER STEERING FAILED WITHOUT WARNING ON MY 2010 FORD FUSION HYBRID. I WAS TURNING OUT OF A GAS STATION ONTO A STREET WHEN IT FAILED AND I WAS ABLE TO PULL TO THE SIDE SAFELY. WHEN I DID AN INTERNET SEARCH I FOUND THAT THIS IS A COMMON PROBLEM AND THERE IS A CLASS ACTION SUIT FILED AGAINST FORD BECAUSE OF IT. IF THAT IS TRUE, WHY HASN'T THE NHTSA INTERVENED? THIS IS A VERY DANGEROUS SITUATION. *TR

05/19/2015
Components: AIR BAGS
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Summary

I FILLED OUT A COMPLAINT BOUT IT BACK IN OCT. BUT DUE TO THE CAR ACCIDENT I COULDN'T SPEAK ABOUT THE WREAK DUE TO THE LAWYERS. I STILL HAVE THE INVESTIGATORS INFO WITH ME AND ALSO THE CONFIRMATION NUMBER DANIEL J HILLMAN SAFETY DEFECTS INVESTIGATOR YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10655198

05/18/2015
Components: POWER TRAIN
Incident Date: 05/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

MY WIFE AND I WERE DRIVING HOME ON THE NJ TURNPIKE DOING ABOUT 70-75 MPH AND A WRENCH POPPED UP THE THE SCREEN. WE HAVE 2 SONS 1 IS 22 MONTHS OLD AND THE OTHER IS 5 MONTHS OLD. I PROCEEDED TO LOOK INTO THE OWNERS MANUAL TO SEE WHAT IT WAS AND IT SHOWED THROTTLE MALFUNCTION PLEASE CONTACT THE DEALERSHIP. BEING IT WAS A SUNDAY MAY 17, 2015 AND FORD SERVICE CENTERS ARE CLOSED ON SUNDAY I LOOKED INTO IT ONLINE AND SAW THERE WERE NUMEROUS COMPLAINTS MADE. MY WIFE BEGAN TO PANIC AND DOESN'T WANT TO DRIVE THE CAR. I JUST CALLED FORD AT 800-392-3673 AND I WAS TOLD THAT THERE IS NOTHING ON THE FORD FUSION HYBRID WITH THIS ISSUE AND THAT I WOULD HAVE TO COME OUT OF POCKET BECAUSE MY CAR DOESN'T HAVE A WARRANTY ANYMORE TO CALL THE FORD DEALERSHIP AND HAVE IT TAKEN CARE OF AND IF ANYTHING COMES DOWN FOR THE HYBRID THEN I MAY GET REIMBURSED.

05/11/2015
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

FIRST TIME, CHECK ENGINE LIGHT CAME ON WHEN DRIVING ON HIGHWAY BUT NO APPARENT IMPACT TO CAR'S FUNCTIONING. TOOK IT TO THE DEALER. THEY SAID THAT THE SURGE VALVE NEEDED TO BE REPLACED AT A COST OF $500 "TO START WITH", BUT THEY DIDN'T SEEM VERY SURE ABOUT IT SO I CHOSE NOT TO PROCEED. THE CHECK ENGINE LIGHT HAD GONE BACK OFF AND THE CAR WAS DRIVING FINE. ABOUT TWO WEEKS LATER ON A SATURDAY I WAS DRIVING ON THE HIGHWAY AGAIN, AT ABOUT 65 MPH, WHEN THE CAR SEEMED TO LOSE ACCELERATION. STANDING ON GAS PEDAL PRODUCED NO RESULT. EXITED AND WAS ABLE TO DRIVE ON BATTERY POWER TO PULL OVER. AFTER WAITING FOR ABOUT 30 MINUTES, TRIED AGAIN. CHECK ENGINE LIGHT WAS BACK OFF AND CAR DROVE NORMALLY BACK HOME. TOOK TO MY REGULAR MECHANIC FIRST THING THAT MONDAY. THEY FOUND OIL IN THE INTAKE MANIFOLD AND QUESTIONED WHETHER I HAD TAKEN THE CAR ANYWHERE UNUSUAL FOR SERVICING, WHICH I HAD NOT, UNLESS YOU COUNT THE DEALER. DID REPAIRS AT A COST OF $2000. ONE WEEK LATER, EXACT SAME THING. CAR IS BACK IN SHOP, AWAITING RESULTS.

04/22/2015
Components: EQUIPMENT,SERVICE BRAKES
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I WAS LEAVING WORK AFTER THE VEHICLE WAS PARKED OUTSIDE ALL DAY IN BELOW ZERO WEATHER. WHEN I PUT THE CAR IN REVERSE I HAD NO BRAKES. HAD TO DEPRESS BRAKE EXTREMELY HARD TO GET CAR TO STOP. THE BRAKES STARTED WORKING PROPERLY AFTER DRIVING A SHORT DISTANCE. THIS HAPPENED A SECOND TIME UNDER THE SAME CONDITIONS A COUPLE OF DAYS LATER. I HAD IT CHECKED OUT AND THE MECHANIC COULD NOT FIND ANYTHING WRONG. THEN A MONTH LATER AFTER DRIVING APPROXIMATELY 5 BLOCKS THE BRAKE WARNING LIGHT CAME ON AND THEN THE ADVANCE TRAC WARNING LIGHT CAME ON AND I HAD NO BRAKES AGAIN. I STOPPED THE CAR BY DEPRESSING THE BRAKES EXTREMELY HARD AND SHUT IT OFF AND THEN THEY WORKED FINE AGAIN. I TOOK IT TO THE FORD DEALER. THEY FOUND SEVERAL CODES BUT COULD NOT DUPLICATE THE PROBLEM AND CHARGED ME $150 AND FIXED NOTHING. THEY SAID THEY COULD CHANGE SEVERAL DIFFERENT PARTS BUT WOULD BE COSTLY AND MIGHT NOT BE THE CORRECT PART. VERY DANGEROUS SITUATION. *TR

04/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

AFTER APPROX. 25 MILES OF DRIVING AT 70 MPH, VEHICLE HAD SUDDEN LOSS OF POWER AND DASH DISPLAYED A RED TRIANGLE WARNING TO SAFELY PULL OVER NOW. AFTER DOING SO AND RE-STARTING THE CAR, THE WARNING DISAPPEARED AND VEHICLE WAS ABLE TO RETURN TO FREEWAY SPEEDS FOR A FEW MILES BEFORE PROBLEM RETURNED. WHILE RED TRIANGLE WARNING IS DISPLAYED, VEHICLE IS UNABLE TO MAINTAIN SPEEDS GREATER THAN 35 MPH (AKA "LIMP-HOME MODE"). THIS APPEARS TO BE A PROBLEM WITH THE ELECTRONIC THROTTLE BODY AND A CONSUMER SATISFACTION PROGRAM EXISTS FOR THE 2010 FORD FUSION BUT NOT THE HYBRID MODEL. REPAIRS SEEM TO RUN ABOUT $400-$600 AND MAY BE DIFFICULT TO DIAGNOSE UNLESS THE RED TRIANGLE OR YELLOW WRENCH ICON IS DISPLAYED DURING DIAGNOSIS. PROBLEM RE-APPEARS INTERMITTENTLY BUT SEEMS LESS LIKELY TO OCCUR AT CITY SPEEDS. *TR

04/16/2015
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MECHANISM FOR THE DRIVER SIDE DOOR WAS REPLACED, BUT NOW THE THREE OTHER DOORS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANISM INSIDE THE DOORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

04/14/2015
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

WHILE DRIVING LATE AT NIGHT 12:30 A.M.FROM WORK ON MN HWY 169 N I WAS EXITING ONTO MN HWY 62 W, SLOWING DOWN TO 20 MILES HR. CAR SLOWS DOWN TO 5 MILES PER HR., WRENCH LIGHT COMES ON. CAR STALLS RPMS WON'T GO BEYOND 2. CAR SPUTTERS & WILL NOT GO FORWARD. PULLED OVER IN A SAFE PLACE BY EXIT RAMP. TURNED OFF CAR & RESTARTED CAR IS FINE. LOOKED UP ON-LINE AND SAW SIMILAR COMPLAINTS INVOLVING THE THROTTLE BODY MALFUNCTION. CALLED MY FORD DEALERSHIP. THEY HAD HEARD OF THIS COMPLIANT. THEY REPAIRED THE PROBLEM FOR $837.19. ON 03/24/15. I BELIEVE FORD MOTOR COMPANY OWES US A RECALL. LUCKILY THERE WAS NO TRAFFIC. THE INCIDENT COULD A POTENTIALLY DANGEROUS. I HOPE YOU CAN HELP ME. THANK YOU FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/07/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHEN I TURN THE KEY TO START THE VEHICLE IT OFTEN WON'T START - IF I TURN THE STEERING WHEEL OR SOMETIMES SHIFT IT INTO A DIFFERENT GEAR (IT'S A STANDARD), IT MAY START. THERE IS NO DISTINCT PATTERN OF WHEN IT WILL AND WHEN IT WON'T START. IT HAS BEEN GETTING WORSE LATELY AND I'M WORRIED I WILL GET STRANDED. MY WIFE WILL NOT DRIVE THE CAR NOW AS SHE IS CONCERNED ABOUT GETTING STRANDED. HELP. *TR

04/01/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN5AW******
Summary

WHEN THE CAR COMES TO A STOP AND IS IDLING THE ENGINE STARTS TO SHAKE, THE WRENCH LIGHT COMES ON AND WHEN I TRY TO ACCELERATE, THE CAR HAS NO POWER. IF I TURN OFF THE CAR AND TURN IT BACK ON, THE PROBLEM IS SOLVED UNTIL I COME TO ANOTHER STOP. THE DEALERSHIP CANNOT FIGURE OUT WHAT IS HAPPENING AND THEY SAY THE DIAGNOSTIC TOOL REPORTS NO CODES. *TR

03/28/2015
Components: STEERING
Incident Date: 03/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

SHORTLY STARTING MY CAR AFTER A GAS FILL UP AND PULLING OUT ONTO THE ROAD, I LOST THE POWER STEERING WHICH ALMOST CAUSED AN ACCIDENT. I WAS ABLE TO 'STRESS" THE STEERING WHEEL ENOUGH TO AVOID HITTING A PARKED CAR. I DID SEE IN CONJUNCTION WITH THE FAILURE A "SERVICE POWER STEERING" AND "SERVICE "AUTOTRACK" (SP) I IMMEDIATELY TOOK THE CAR TO A FORD DEALERSHIP WHO DIAGNOSED THE PROBLEM TO A FAILED POWER STEERING COMPONENT. THIS FAILURE IS SEVERE. I WAS FORTUNATE NOT TO BE INVOLVED IN AN ACCIDENT DUE TO THIS FAILURE BUT HAVE READ MANY ARTICLES WHERE IT WAS THE FAULT OF THE ACCIDENT. *TR

03/26/2015
Components: STEERING
Incident Date: 03/25/2015
Crash: No
Fire: No
Summary

THE CAR WAS FINE THROUGHOUT THE DAY. AFTER EATING DINNER AT A RESTAURANT, I HAD JUST PULLED OUT OF A PARKING LOT INTO THE ROAD. WITHIN 1-2 MINUTES OF DRIVING, THE DASHBOARD SHOWED POWER THE STEERING FAILURE/ADVANCETRAC FAILURE/SERVICE NOW WARNING MESSAGES. I WAS ABLE TO STEER INTO ANOTHER PARKING LOT, AND TURNED OFF THE ENGINE. THE CAR WAS RESTARTED, BUT THE MESSAGES REMAINED, WITH NO POWER STEERING. *TR

03/20/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND FAILED TO ACCELERATE. DURING THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

03/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2015
Crash: No
Fire: No
Summary

THE KEY GOT STUCK IN THE IGNITION AND COULD NOT BE REMOVED WHEN CAR IN PARK AND SHUT OFF. BROUGHT TO A MECHANIC AND APPEARS THE SHIFTER IS GETTING THE SIGNAL TO THE IGNITION THE CAR IS IN PARK AND AS SUCH CAN'T REMOVE THE KEY. SHIFTER NOT AVAILABLE FOR SEVERAL WEEKS, THE KEY DID COME OUT 3 WEEKS LATER. $500 TO REPAIR. *TR

03/19/2015
Components: POWER TRAIN,ENGINE
Incident Date: 03/12/2015
Crash: No
Fire: No
Summary

GAS ENGINE SPUTTERING AND ESSENTIALLY NO POWER WHEN STEPPED ON ACCELERATOR. TURNED CAR OFF/ON, STILL SPUTTERING AND THE CHECK ENGINE LIGHT CAME ON. ABLE TO LIMP BACK TO GARAGE. TWO HOURS LATER ENGINE RUNNING BUT CHECK ENGINE LIGHT STILL ON. INITIALLY AT MECHANICS RUNNING OK, BUT THEN SPUTTERED FOR THEM AS WELL. SYSTEM CHECK SUGGESTED ISSUE WITH FUEL INJECTORS, THOUGH GIVEN OTHER REPORTS OF THROTTLE BODY PROBLEMS WILL NEED TO FURTHER INVESTIGATE. *TR

03/16/2015
Components: STEERING
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE POWER STEERING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. NO FURTHER INFORMATION WAS AVAILABLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

03/09/2015
Components: STEERING
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

THE POWER STEERING GOES OUT AND I CAN NOT CONTROL THE VEHICLE. *TR

03/04/2015
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN3AW******
Summary

THE ENGINE HESITATES, AT VARIOUS SPEEDS, IT SEEMS LIKE IT CUTS OUT, BUT THERE IS NO LOSS OF POWER, EVERYTHING FUNCTIONS. IT HAPPENS AT IRREGULAR INTERVALS. *TR

03/02/2015
Components: SERVICE BRAKES
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

APPROACHING STOP SIGN AT 25 MPH, APPLIED BRAKES, AND THE BRAKES COMPLETELY FAILED, HAD TO STOP CAR WITH EMERGENCY BRAKE. THE ABS AND TCS LIGHTS CAME ON. EVERYTHING ELSE WORKED FINE. TURNED CAR OFF AND RESTARTED AND ALL APPEARS FINE. *TR

02/25/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/13/2012
Crash: No
Fire: No
Summary

THE DOORS, RANDOMLY, DO NOT UNLOCK. EVERY DOOR HAS HAD THIS ISSUE...RANDOMLY. THE WEATHER IS NOT THE ISSUE, THIS HAS HAPPENED IN ALL TYPES OF WEATHER. I HAVE RESEARCHED THIS , VIA GOOGLE, AND I AM NOT THE FIRST TO REPORT THIS. WHY HAS THERE NOT BEEN A RECALL FIX? THE PASSENGER SIDE BACK DOOR HAS NOT UNLOCKED FOR THREE WEEKS. TODAY THE DRIVERS SIDE DOOR WILL NOT UNLOCK, CAUSING ME TO HAVE TO CLIMB OVER TO EXIT THROUGH THE PASSENGER SIDE DOOR...NOT SAFE. I CALLED THE DEALER, NO SURPRISE, THEY HAD HEARD OF THIS ISSUE. FROM WHAT I HAVE READ, I EXPECT TO BE CHARGED, BETWEEN $400 & $1200 TO FIX A MANUFACTURES DEFECT...SO VERY WRONG! NOR WILL I BE PAYING FOR IT! AGAIN, WHAT GOOD DOES IT DO TO REPORT THIS THOUSANDS OF TIMES, WHEN THIS HAS BEEN HAPPENING FOR AT LEAST 15 YEARS, AT A COST TO THE CONSUMERS? *JS

02/24/2015
Components: STEERING
Incident Date: 02/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

THE POWER STEERING ASSISTANCE WENT OUT ON THE VEHICLE WHILE PULLING OUT OF MY DRIVEWAY. THE VEHICLE HAS HAD NO PRIOR POWER STEERING ISSUES AND HAS BEEN INVOLVED IN NO ACCIDENTS. ALL ROUTINE MAINTENANCE HAS BEEN PERFORMED ON THE VEHICLE. *JS

02/22/2015
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT. *TR

02/19/2015
Components: STEERING
Incident Date: 12/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL3XAR******
Summary

I WAS DRIVING WHEN I GOT A SUDDEN WARNING SIGNAL ABOUT THE STEERING SYSTEM. ABOUT 10 SECONDS LATER I LOST ALL POWER-STEERING. I MANAGED TO TURN THE VEHICLE TO THE SIDE OF THE ROAD AND PARK IT. THE NEXT DAY IT WAS TOWED TO THE DEALERSHIP. THEY SAID I NEEDED A COMPLETE "STEERING RACK." THEY SAID IT WOULD COST $2300 -- NOT COVERED. I APPEALED AND THEY DROPPED IT TO ABOUT $1500 AND GAVE ME $900 ASSISTANCE, BUT DID NOT COVER THE RENTAL CAR FOR THE 2 WEEKS THE CAR WAS OUT OF COMMISSION. IT TOOK THEM 2 WHOLE WEEKS TO COMPLETE THEIR RULING ON THE CAR REGARDING THE ASSISTANCE AND I DIDN'T DARE GIVE THE GO-AHEAD TO FIX IT UNTIL I GOT THE RULING FROM THE REGIONAL MANAGER. *TR

02/10/2015
Components: VISIBILITY
Incident Date: 11/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

POWER SUNROOF TRACK PART (PLASTIC) HAS BROKEN MAKING THE SUNROOF STICK OPEN. THE SUNROOF WILL NOT OPEN OR CLOSE AS A RESULT OF BROKEN PLASTIC TRACK PIECE. FORD MOTOR COMPANY DOES NOT SELL THE PART THAT HAS BROKEN AND ONLY SELLS ENTIRE TRACK COSTING OVER $1000 TO HAVE REPLACED. REPLACEMENT PART REQUIRED SHOULD BE VALUED AT APPROXIMATELY $20. *TR

02/09/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/05/2015
Crash: No
Fire: No
Summary

WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE. *TR

01/29/2015
Components: STEERING
Incident Date: 01/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

THIS MORNING WHILE DRIVING TO WORK I HAD A LOW TIRE PRESSURE LIGHT POP UP ON MY INSTRUMENT PANEL. SECONDS LATER IT CAME UP WITH POWER STEERING SERVICE NOW AND I LOST ALMOST ALL ABILITY TO MANEUVER THE VEHICLE. AFTER I LOST STEERING IT SAID ADVANCETRAC SERVICE NOW. IT WAS ALMOST IMPOSSIBLE TO GET THE CAR TO PULL OVER TO THE SIDE WHEN I DID I TURNED THE CAR OFF FOR A FEW MIN AND BACK ON. AFTER RESTARTING THE CAR THE MESSAGES WERE NO LONGER THERE AND I HAD MY STEERING BACK TO ONLY HAPPEN AGAIN APPROXIMATELY 2 MILES DOWN THE ROAD. *TR

01/21/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

I TOOK THE VEHICLE IN FOR ITS 60K SERVICE AT APPROX 62K. ALL WAS OK. ABOUT 2 DAYS LATER I NOTICED A FUNNY SMELL IN THE CABIN. I PUT IT DOWN TO WHATEVER CHEMICALS THEY USED ON THE 60K SERVICE. ABOUT 3 DAYS LATER THE SMELL WAS GETTING WORSE, BUT ALSO THE AC WASN'T COOLING LIKE IT USED TO AND MY THEN 9 YEAR OLD DAUGHTER PASSED OUT IN THE CAR BECAUSE OF THE SMELL. I TOOK IT TO FORD AS THE INCIDENT HAPPENED STRAIGHT AFTER THE SERVICE AND THEY SAID NOTHING THEY DID WOULD HAVE CAUSED IT, BUT IT LOOKED LIKE THE AC CORE AND THE SMELL WAS PAG OIL. I TOOK THE CAR TO ANOTHER GARAGE AND THEY SAID THERE WAS NO FREON IN THE AC SYSTEM. THEY RECHARGED THE SYSTEM AFTER CHECKING FOR LEAKS AND NOT FINDING ANY. A WEEK LATER (TWO WEEKS AFTER THE INITIAL SERVICE) THE AC WAS NOT COOLING AGAIN. IT MUST HAVE BEEN SOMETHING FORD DID...AGAIN THERE WAS NO FREON IN THE SYSTEM. THEY GAVE ME THE SAME STORY AND THAT IT WOULD COST ME $1800 TO GET IT FIXED...WHY SHOULD I PAY $1800 ON A CAR THAT'S 18 MONTHS OLD? WELL, BECAUSE I NEEDED THE AC IN THE MIDDLE OF THE SUMMER AND ITS THE ONLY CAR I HAVE. I COMPLAINED TO FORD DIRECTLY ASKED THEM TO PAY HALF THE COST AND THEY SAID I WAS "NOT USING THE AC CORRECTLY" AND AS SUCH WOULD NOT PAY FOR ANYTHING. I TOOK THE CAR BACK TO FORD AND THEY SHOWED ME THE "CORRECT WAY TO USE THE AC"...THE SAME WAY I USE THE AC. *TR

01/21/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

I TOOK THE CAR IN FOR THE 120K SERVICE. THE SERVICE WAS COMPLETED. A WEEK LATER I TOOK THE CAR BACK AND ASKED THEM THE CHECK A YELLOW CRUSTING UNDER THE DASHBOARD IN THE FRONT PASSENGER FOOTWELL. THEY DID AND SAID THEY DID NOT KNOW WHAT IT WAS OR WHAT WOULD CAUSE IT. A WEEK LATER WE NOTICED A SMELL IN THE CABIN. THE CAR WAS NOW 3 YEARS OLD AND WE HAD A SIMILAR SMELL 18 MONTHS PRIOR THAT COST US $1800 TO REPLACE THE AC CORE. SURELY THIS COULD NOT BE ANOTHER AC CORE PROBLEM. I TOOK THE CAR BACK TO THEM AND THEY FOUND NOTHING WRONG...EVEN THE SMELL HAD GONE. I TOOK THE CAR AND ON THE WAY HOME I NOTICED THE CAR WAS BEGINNING TO OVERHEAT...FORD WAS ALREADY CLOSED. I PULLED OVER AND CHECKED THE RADIATOR. I TOPPED IT UP AND IT TOOK A GALLON OF WATER. I WATCHED THE LEVEL FOR A FEW MINUTES AND IT DIDN'T MOVE. I DROVE HOME OK AND RECHECKED THE RADIATOR...SAME LEVEL. IT DROVE THE FOLLOWING DAY OK TOO. THEN IN THE EVENING I NOTICED IT WAS GETTING HOT AGAIN. THIS TIME I WAS ON THE HIGHWAY DOING 70MPH AND IT SUDDENLY CUT THE POWER ON THE ENGINE. I WAS IN THE MIDDLE LANE AND HAD TO DODGE TRAFFIC TO COAST TO A HALT ON THE SHOULDER WITH THE ENGINE AT IDLE SPEED AND NO POWER. THE CAR WAS IN DRIVE AND MY FOOT WAS FLOORED, BUT THE ENGINE PRODUCED NO POWER WHATSOEVER...DIDN'T EVEN REV HIGH. WHEN I CHECKED THE RADIATOR AGAIN IT WAS VERY LOW AND TOOK ANOTHER GALLON OF WATER. I MANAGED TO DRIVE HOME AGAIN BUT NEITHER THE AC NOR THE HEATER WOULD WORK. WE ALSO NOTICED THE CARPET IN THE PASSENGER FOOTWELL WAS NOW WET AND THE SMELL WAS BACK WITH A VENGEANCE. I TOOK THE CAR BACK TO FORD AND THEY TOLD ME THE HEATER CORE WAS THE PROBLEM AND HAD CUT THE POWER TO THE ENGINE BECAUSE THE CAR WAS OVERHEATING AND TO PREVENT FURTHER DAMAGE TO THE ENGINE. IT COST ME ANOTHER $1800 FOR THE HEATER CORE AND THE CARPET TO BE REPLACED. *TR

01/19/2015
Components: AIR BAGS,WHEELS
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN7AW******
Summary

I USE TO OWN A 2000 FORD FOCUS AND THE SAMETHING HAPPENED WITH IT..IT WILL CRANK GOOD FOR AWHILE AND THE IT WILL GET HARDER TO CRANK.NOW I OWN A 2010 SAME CAR. AND THE IGNITION DONE GOT HARD TO CRANK..SO I'M THINKING ITS THE SAME PROBLEM WITH THIS CAR THE AIR BAG DONE SLIPPED..COULD YOU PLEASE ME RESOLVE THUS MATTER. *TR

01/18/2015
Components: AIR BAGS
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL34AR******
Summary

AIRBAG DISABLED WARNING LIGHT APPEARED ON DASH. TOOK IT TO DEALER AND AFTER 2 DAYS, IT WAS DECIDED THAT THE COMPUTER CONTROLLING THE AIRBAGS HAD TO BE REPLACED. FOR THE NEXT 4 YEARS THIS SAME LIGHT HAS COME ON INDICATING THE AIRBAGS ARE NOT OPERATING. EACH TIME THE SAME DEALER HAS SAID THE PROBLEM WAS "IN THE WIRING HARNESS UNDER THE PASSENGER SEAT". IT WORKS FOR A TIME AND THEN WITH NO WARNING FAILS AGAIN. ON ONE OCCASION IT OCCURRED JUST WHEN LEAVING ON A 2500 MILE TRIP SO WE WERE WITHOUT AIRBAG PROTECTION. I AM CONVINCED THAT IT HAS TO DO WITH HAVING A PASSENGER IN THE RIGHT REAR SEAT AND THAT FEET UNDER THE SEAT INTERFERE WITH THE WIRING. THE DEALER HAS NEVER RESOLVED IT. MULTIPLE TIMES IT HAS RESOLVED ITSELF BEFORE I CAN GET IN FOR SERVICE SO I AM BRUSHED OFF BY THE DEALER. I CONSIDER DRIVING THIS CAR WITHOUT WORKING AIRBAGS A GREAT LIFE THREATENING HAZARD. I WAS THE PASSENGER IN A VEHICLE WITH AIRBAG DEPLOYMENT ONCE AND AM CONVINCED MY LIFE WAS SAVED BY THEM. *TR

01/16/2015
Components: STEERING
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

JUST AS I WAS PULLING INTO A PARKING SPOT THE STEERING GAVE OUT AND A RED ERROR MESSAGE POPPED UP ON THE SCREEN SAYING SERVICE POWER STEERING NOW. LUCKILY IT WAS AS I WAS PARKING AND NOT SOMEPLACE WHERE I COULD HAVE DIED. *TR

01/14/2015
Components: AIR BAGS
Incident Date: 01/13/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 03/04/15*LJ UPDATED 6/17/2015 *JS

01/12/2015
Components: STEERING
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

WARNING LIGHT CAME ON ABOUT THE ADVANCE TRAC OR SOMETHING LIKE THAT. SHORTLY AFTERWARDS THE POWER STEERING FAILED. LUCKILY I WAS PULLING INTO MY DRIVEWAY AT THE TIME AFTER JUST GETTING OFF THE HIGHWAY. *TR

01/05/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL39AR******
Summary

I WAS MAKING A RIGHT TURN FROM A SIDE STREET, ABOUT 100 YARDS FROM MY HOME. AS I GOT ON ROAD, LIGHTS WENT ON THE DASH ABOUT BRAKES ADVANCE SERVICE AND THE BRAKES LOST POWER. CAUSED ME TO HAVE TO USE SIGNIFICANT PRESSURE TO MAKE BRAKES WORK. I WENT ABOUT 1 MILE AND INTO A PARKING LOT. I STOPPED AND RESTARTED THE CAR AND THINGS WENT BACK TO NORMAL. THIS COULD HAVE CAUSED AN ACCIDENT SINCE IT WAS SUDDEN AND THERE WAS A LOSS OF CONTROL IN TRAFFIC. I CALLED DEALERSHIP AND THEY SAID THAT IT MAY HAVE BEEN FROM CAR SITTING FOR A WEEK AND THAT UNLESS THE PROBLEM CAN BE REPEATED AT THE DEALERSHIP, THEY CANNOT FIX SOMETHING THAT ISN'T BROKEN. THE CAR DID THE EXACT THING AGAIN TURNING OUT OF MY DRIVEWAY ON 1-5-15. STOPPED AND RESTARTED CAR AND IT WENT BACK TO NORMAL. THIS IS NOT SAFE AND SHOULD BE RECALLED. INTERMITTANT PROBLEMS CAN STILL KILL. *TR

12/31/2014
Components: POWER TRAIN
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

THE CAR STARTED JERKING FORWARD AT A STOP LIGHT - TURNED THE HEAT OFF AND IT STOPPED JERKING. PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK IT STARTED REVVING ITSELF AND JERKING FORWARD (MADE IT UP TO 2000RMP BEFORE I COULD TURN IT OFF). WAS AT A STOP SIGN AND THE CAR STARTED JERKING FORWARD - BEFORE I COULD TURN THE HEAT OFF THE CAR STALLED OUT COMPLETELY. TOOK TO THE DEALERSHIP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. CAR JERKED FORWARD: IDLE, PARK AND OCCASIONALLY IN DRIVE. I KNOW THAT OTHER FORD MODELS HAVE HAD PROBLEMS WITH THE THROTTLE BODY AND I BELIEVE THAT FORD RECALLED AND FIXED THE OTHER MODELS. IT MAKES ME WONDER IF THE FOCUS IS HAVING THE SAME PROBLEM AS THE OTHER MODELS DID. MAYBE THE RECALL SHOULD BE EXTENDED TO THE FOCUS ALSO. *JS

12/31/2014
Components: STRUCTURE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HNXAW******
Summary

DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS

12/29/2014
Components: STRUCTURE
Incident Date: 12/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

12/29/2014
Components: STEERING
Incident Date: 12/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

DROVE THE CAR ALL DAY AND NIGHT CHRISTMAS EVE WITH NO PROBLEMS. GOT UP AROUND 8AM CHRISTMAS DAY PULLED OUT OF DRIVEWAY WENT JUST A LITTLE WAY AND THE POWER STEERING WENT OUT AND IT WAS IMPOSSIBLE TO STEER AND I ALMOST CRASHED. AFTER MUCH STRUGGLE TO GET THE CAR BACK IN THE DRIVEWAY A WARNING LIGHT CAME ON THAT SAID SERVICE POWER STEERING. *TR

12/23/2014
Components: STEERING
Incident Date: 12/23/2014
Crash: No
Fire: No
Summary

POWER STEERING FAILURE. LOST POWER STEERING DURING LEFT TURN ONTO STREET. HAD TO RESTART CAR IN INTERSECTION TO REGAIN POWER STEERING. CALLED FORD DEALER WHO SAID I WOULD HAVE TO PAY FOR EVALUATION AND NECESSARY REPAIR. *TR

12/21/2014
Components: STEERING
Incident Date: 12/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

PULLING OUT OF MY DRIVEWAY, THE DASH ON THE VEHICLE REPORTED POWER STEERING AND ACTIVETRAC ISSUES. I WAS ABLE TO MAKE IT TO MY DESTINATION SAFELY, ALBEIT, THE WARNING LIGHTS ON THE VEHICLE DASH REMAINED IN REGARDS TO POWER STEERING AND ACTIVETRAC. THIS MORNING HOWEVER, THE CAR HAS MALFUNCTIONED AND THE POWER STEERING IS NO LONGER ACTIVE. DOING RESEARCH, I NOTICED THAT NHTSA AND A LAWSUIT IN CALIFORNIA IS ATTEMPTING TO ADDRESS THIS ISSUE WITH FORD MOTOR COMPANY. WHAT ARE MY OPTIONS? *TR

12/16/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR

12/13/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHILE DRIVING AT 30 MPH, SERVICE ADVANCE TRAC LIGHTS CAME ON DASH, FOLLOWED BY RED SERVICE POWER STEERING LIGHT ON DASH, THEN SERVICE POWER STEERING NOW LIGHT AND LOSS OF POWER STEERING. EXTREMELY DIFFICULT TO STEER INTO PARKING SPACE. NOT DRIVABLE. TOWED TO DEALER. SUPPOSEDLY REPAIRED AFTER 3 DAYS AT DEALER. SIX DAYS LATER SAME THING HAPPENED, STILL IN MY DRIVEWAY, NOT YET TOWED BACK TO DEALER. *TR

12/12/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT BOTH THE REAR AND FRONT PASSENGER'S SIDE DOORS FAILED TO OPEN. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

12/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS

11/29/2014
Components: STEERING
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

THE POWER STEERING WENT OUT ON THE CAR TWICE. TOOK THE CAR TO THE DEALER AFTER THE 2ND EVENT AND THEY RESET THE SERVICE CODE TO CLEAR THE PROBLEM. THEY COULD NOT FIND A MECHANICAL PROBLEM WITH THE CAR. THE FIRST OCCURRENCE OF THE PROBLEM THE CAR WAS TAKEN TO A LOCAL AUTO REPAIR FACILITY AND THEY FIXED THE PROBLEM BY REPLACING THE CAR BATTERY. THIS SOLVED THE PROBLEM FOR ABOUT TWO WEEKS AND THEN IT RECURRED. A GOOGLE SEARCH FOUND THIS PROBLEM OCCURS FREQUENTLY ON THE FORD FUSION AND MOST PEOPLE HAVE EXPRESSED CONCERN ABOUT HOW DANGEROUS THIS IS AS THE CAR IS EXTREMELY DIFFICULT TO STEER WITHOUT THE POWER STEERING. IN MY VIEW THIS IS A CRITICAL DESIGN FLAW. *TR

11/22/2014
Components: ENGINE
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR

11/19/2014
Components: SERVICE BRAKES
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. WHILE DRIVING 5 MPH, THE CHECK BRAKE SYSTEM LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE BRAKES FAILED AND FORCED THE CONTACT TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SUCCESSFULLY STOP THE VEHICLE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND REPLENISHED THE BRAKE FLUID. THE VEHICLE RESUMED NORMAL OPERATION, BUT THE FAILURE RECURRED THE FOLLOWING DAY. THE DEALER STATED THAT THE BRAKE SIMULATOR SENOR FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 106,000.

11/15/2014
Components: AIR BAGS
Incident Date: 10/15/2014
Crash: Yes
Fire: No
Summary

I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR

11/05/2014
Components: ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

I STARTED FEELING A VIBRATION WHEN STOPPED AND WHEN DRIVING, ABOUT 1 MONTH BEFORE I TOOK IT IN TO THE DEALER. THE VIBRATIONS STARTED GETTING WORSE AS TIME WENT BY. THE SERVICE TECH AT LITHIA FORD FRESNO, CA IMMEDIATELY SAID THAT IT WAS A MOTOR MOUNT. FORTUNATELY FOR ME IT WAS STILL UNDER THE POWER TRAIN WARRANTY AND NOT THE TIME ONE. STILL I HAD TO BUY 2 FRONT TIRES WHICH COST $270. *TR

11/04/2014
Components: STEERING
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

HAPPENED 3-4 TIMES OVER THE PAST 3 MONTHS. WHILE DRIVING THE POWER STEERING WOULD QUIT WORKING, MAKING DIFFICULT TO STEER. WARNING ON DASH "POWER STEERING ASSIST FAULT". WENT TO ROADSIDE AND TURNED OFF THE VEHICLE/RESTART AND THE PROBLEM WOULD GO AWAY. I AM A RATHER STRONG MAN, IF A PERSON OF SMALL STATURE WERE DRIVING IT WOULD HAVE BEEN EVEN MORE DANGEROUS. ON 11/1/2014 THE POWER STEERING FAILED WITH THE SAME WARNING. ATTEMPTS TO TURN OF AND RESTART THE VEHICLE DID NOT SOLVE THE PROBLEM. THE FORD DEALERSHIP STATED THE ELECTRIC POWER STEERING FAILED, TOLD ME THAT IT WAS COMMON IN VEHICLES WITH ELECTRIC POWER STEERING. COST FOR MY REPAIR WAS $1,900.00. *TR

11/02/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL38AR******
Summary

THE WRENCH LIGHT CAME ON AND AFTER TAKING IT IN TO THE DEALER I WAS ADVISED THAT IT WAS THE THROTTLE BODY AND MOTOR ASSEMBLY. THE DEALER ADVISED THAT IF I DIDN'T REPLACE THE PART THE ENGINE COULD STOP AT SOME UNKNOWN TIME IN THE FUTURE. HE ALSO ADVISED THAT FORD HAD A LOT OF PROBLEMS WITH THIS PART AND THAT A RECALL HAD BEEN DONE FOR THIS PART FOR OTHER FORD VEHICLES BUT NOT YET FOR THE FORD FUSION. HE ADVISED TO KEEP THE BILL JUST IN CASE THERE WAS A FUTURE RECALL. WHEN THE DEALER IS TELLING YOU THAT MULTIPLE PROBLEMS ARE COMING FROM THIS SPECIFIC PART I THINK THERE SHOULD PROBABLY BE AN INVESTIGATION OF THIS MATTER. *TR

10/28/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

MY HYBRID EXPERIENCED LOSS OF POWER ON 2 OCCASIONS.1ST WAS AT APPROXIMATELY 33,000 MI ON SEP 6, 2014. DRIVING 35MPH ON A PARKWAY WRENCHES APPEARED ON THE DASHBOARD DISPLAY & THEN SUDDEN & IMMEDIATE LOSS OF POWER FOLLOWED.NO RESPONSE TO FULL ACCELERATOR PUSH. MOTOR POWER SHUT DOWN & ONLY ELECTRIC POWER ALLOWED US TO LIMP OFF THE ROAD, HEADED UPHILL AT MAX SPEED OF 10 MPH. VEHICLE TAKEN TO DEALER WHO COULD NOT REPLICATE THE CONDITIONS OR "GET IT TO ACT UP" IN THE WEEK+ A HALF THE CAR WAS THERE.ODOMETER READING SHOWS 700 MI PUT ON PRESUMABLY IN EFFORT TO MAKE DIAGNOSIS.THEIR SUGGESTION WAS TO PICK UP THE VEHICLE SINCE NO DIAGNOSIS COULD BE MADE,DESPITE OUR PROTEST THAT THE CAR WAS UNSAFE TO DRIVE.CALLED FORD CUST.RELATIONSHIP CTR 800# ON SEP15 TO SEEK ASSISTANCE.CASE WAS OPENED BUT NO ACTION TAKEN.THEY CONCURRED WITH DEALER THAT NO REPAIRS WERE TO BE MADE WITHOUT DIAGNOSIS.AGAIN,WE VOICED CONCERN THAT THE CAR WAS UNSAFE.DEALER SUSPECTED THROTTLE BODY ISSUE BUT WITHOUT DIAGNOSIS INSIST THAT REPAIRS WOULD BE AT OUR COST $400-$500. 2ND OCCURRENCE WAS OCT 2 2014.WHILE DRIVING IN TRAFFIC EXPERIENCED IMMED & SUDDEN LOSS OF POWER,NO RESPONSE TO ACCELERATION ATTEMPTS,ELECTRIC POWERED LIMP OFF UPHILL ROAD AT MAX SPEED OF 10 MPH.WAS ADVISED BY DEALER NOT TO ATTEMPT STARTING THE CAR ONCE IT DIED IN EFFORT TO MAINTAIN ERROR REPORT IN SYSTEM. WE ADHERED TO THIS ADVICE AND HAD VEHICLE TOWED TO DEALER A 2ND TIME WITHOUT STARTING IT. DEALER WAS AT THE READY WITH THE PHRASE "THROTTLE BODY" AND ASKED IF WE HAD RECEIVED ANY LETTERS IN REGARDS TO SUCH.VEHICLE WAS DIAGNOSED AS HAVING CARBON BUILDUP THAT CAUSED THROTTLE BODY TO SHORT OUT. REPAIRS MADE AT OUR EXPENSE $709.NUMEROUS COMPLAINTS ARE DOCUMENTED ON THE NHTSA WEBSITE OF THROTTLE BODY ISSUES! HYBRID OWNERS HAVE REPORTED AS WELL. OWNERS WHO HAVE HAD TO PAY FOR REPAIRS OF DEFECTIVE PARTS OUT OF THEIR OWN POCKET DESERVE COMPENSATION BY FORD. *TR

10/27/2014
Components: STEERING
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

I WAS LEAVING MY DRIVEWAY WHEN THE CAR MADE A CHIMING NOISE AND THE POWER STEERING CUT OUT. THE TRACTION CONTROL IS ALSO LOCKED ON ENGAGED. IT TAKES NOTICEABLE AND INCREASED EFFORT TO TURN THE STEERING WHEEL. THE CAR IS NOT SAFE TO DRIVE DUE TO THE INABILITY TO MAKE SHARP TURNS. I OFTEN END UP PARTIALLY IN THE OTHER LANE BEFORE BEING ABLE TO COMPLETE A TURN. I AM A SINGLE MOTHER OF THREE CHILDREN AND IN COLLEGE. I HAVE HEARD THE REPAIR IS ESTIMATED TO BE AROUND $1,900 AND THE ONLY PERSON IN TOWN WHO CAN FIX IT IS THE DEALER. *TR

10/21/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

CAR LOST POWER WHILE TRAVELING DOWN THE HIGHWAY. CAR WAS TOWED TO THE DEALER, WHO HAS TOLD ME THE THROTTLE BODY NEEDS TO BE REPLACED. THIS WILL COST ME ROUGHLY $500. THE THROTTLE BODY ISSUE IS WELL DOCUMENTED. IT HAS BEEN INVESTIGATED BY THE NHTSA (ACTION NUMBER PE13003). FORD DOESN'T WANT TO CALL IT A RECALL AND THE NHTSA DOES NOT CALL IT A RECALL. FORD HAS AGREED TO FIX ABOUT 1.6 MILLION CARS UNDER "CONSUMER SATISFACTION PROGRAM" 13N03. UNFORTUNATELY FOR ME, THE CONSUMER SATISFACTION PROGRAM IS VIN SPECIFIC. WHILE MANY 2010 FORD FUSIONS ARE COVERED, MY VEHICLE IS NOT. *TR

10/14/2014
Components: STEERING
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

I WAS DRIVING DOWN THE A STREET AT 45MPH AND A POWER STEERING FAULT OR FAILURE MESSAGE CAME ON MY INSTRUMENT CLUSTER. ALSO THE TRACTION CONTROL LIGHT CAME ON AS IF THE TRACTION CONTROL SYSTEM WAS OFF. MOST IMPORTANTLY I LOST MY POWER STEERING. WITH GREAT EFFORT I WAS ABLE TO CONTROL THE CAR AND PULL IT OFF TO THE SIDE OF THE ROAD. I TURNED THE CAR OFF AND TURNED IT BACK ON. THE TRACTION CONTROL LIGHT WAS STILL ON BUT THE POWER STEERING CAME STARTED WORKING AGAIN. *TR

10/08/2014
Components: STEERING
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA5AR******
Summary

WE CAN'T STEER THE CAR, ELECTRIC POWER ASSISTED STEERING EPAS, HAD THE COMPUTER CODES RESET AND STILL DID NOT FIX MY CAR! I HAVE PUT ENOUGH MONEY INTO THIS CAR, AND NOW THE "COMPUTER" IS TELLING ME THAT I HAVE TO REPLACE A VERY EXPENSIVE PART THAT FORD IS ONLY COVERING FOR SOME OF THEIR [XXX] VEHICLES. THIS PART IS APPROX. $1600 NOT HAPPY WITH FORD...THEY ARE GETTING AS BAD AS GM OWNING UP TO THEIR B.S.! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/06/2014
Components: STEERING
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL36AR******
Summary

THE POWER STEERING HAS "GONE OUT" TWICE. THE MOST RECENT TIME IS AROUND 8/1/14 AT 69000 MI. THE DEALER IS ABLE TO CORRECT THE PROBLEM, BUT CAN'T EXPLAIN THE CAUSE OR REMEDY ADEQUATELY. THEY'VE POINTED TO POSSIBLE TIRE PRESSURE ISSUES, BUT THE TIRE PRESSURE HAVE BEEN CLOSE TO IF NOT AT THE RECOMMENDED LEVEL AND WE GET THE IMPRESSION THAT THE PROBLEM FIXES ITSELF DURING SERVICING. THIS CAR HAS HAD A MULTITUDE OF "LITTLE" PROBLEMS - E.G. AIR BAG MALFUNCTION MESSAGE W/ NO APPARENT CAUSE, TIRE PRESSURE FAULT LIGHT ON WHEN TIRE PRESSURE IS CORRECT (THEY REPLACED A PART AND IT WAS CORRECTED), NOW THE AIR CONDITIONING ON THE PASSENGER SIDE INTERMITTENTLY WORKS AND INTERMITTENTLY SENDS OUT VERY HOT AIR INSTEAD OF COOL AIR WHILE THE VENTS ON THE DRIVER SIDE ARE BLOWING COLD AIR. *TR

10/06/2014
Components: STEERING
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

POWER STEERING ASSIST HAS FAILED WITH DASH INDICATION ON 3 SEPARATE OCCASIONS; THE FIRST WAS IN MAY 2013, THE 2ND IN JULY 2014, AND THE 3RD TIME IN SEPT. 2014. THE 1ST AND 3RD OCCASIONS WERE AT SLOW SPEEDS (>10 MPH) DURING A TURN; THE 2ND OCCASION OCCURRED AT 60 MPH ON A STRAIGHT (THANKFULLY) HIGHWAY. THAT COULD BECOME A SERIOUS PROBLEM IN ON A CURVY FREEWAY AT HIGHER SPEEDS. AFTER THE 1ST OCCASION, WE TOOK IT INTO THE LOCAL FORD DEALER WHO TOLD US THAT THERE WAS ABSOLUTELY NO PROBLEM WITH OUR VEHICLE. ALL 3 OCCASIONS CLEARED AFTER TURNING THE VEHICLE OFF AND THEN BACK ON. CURRENT MILEAGE IS 146,000. *TR

10/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

10/01/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

FORD HYBRID WOULD NOT ACCELERATE. IT DID NOT GO ABOVE 30 MPH IN HEAVY TRAFFIC. I WAS LUCKY A FORD DEALER WAS NEARBY. IT WAS DANGEROUS CROSSING A MAJOR INTERSECTION. SERVICE DEPARTMENT SAID IT WAS THE ELECTRONIC THROTTLE BODY. NHTSA IS AWARE OF THIS PROBLEM BUT ALLOWED FORD TO LIMIT THEIR RECALL TO A LIMITED CUSTOMER SATISFACTION PROGRAM. THE PROBLEM MAY NOT PRESENT ITSELF FOR MANY MILES. MY CAR IS BEYOND WARRANTY AND I CALLED FORD. THEY SAID I WAS NOT COVERED IN THEIR LIMITED PROGRAM BECAUSE MY CAR WAS MADE AT A PLANT WHERE THEY CLAIM NO PROBLEMS EXIST. I ASKED IF THE PART WAS MADE AT THE PLANT. FORD CS DECLINED TO ASSIST ME. I WAS RESPONSIBLE FOR THE COST OF REPAIR. THE MONEY IS NOT IMPORTANT. MY WIFE WAS DRIVING AND SHE WAS PUT IN A PRECARIOUS POSITION ON THE HIGHWAY. THIS SEEMS TO BE THE RESPONSE OF AUTOMAKERS. I SUFFERED THROUGH THE 2007 TOYOTA CAMRY LIES AND BOUGHT THIS FORD. IN THE MINDS OF AUTOMAKERS, I SUPPOSE THEY WOULD SAY IT IS JUST MY BAD LUCK. TOYOTA LIED, FORD EVADED THEIR RESPONSIBILITY. *TR

09/30/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/27/2014
Crash: No
Fire: No
Summary

INTERMITTENTLY LOSE RESPONSE FROM THROTTLE. HAPPENS ON START UP AS WELL AS WHILE DRIVING. CAR WILL NOT GO OVER 45 MPH. YOU HAVE TO PULL OVER SHUT OFF THE CAR FOR 5 SECONDS TURN IT BACK ON AND IT WILL WORK UNTIL IT HAPPENS AGAIN. MAY GO DAYS BETWEEN INCIDENT BUT HAS HAPPENED 5 TIMES IN ONE DAY. I WOULD NOT FEEL SAFE WITH THE FAMILY IN THE CAR. THE WRENCH DOES COME ONE RIGHT BEFORE THIS HAPPENS. DEALERSHIP CONFIRMED BAD THROTTLE BODY. WILL NOT COVER THE COST OF REPAIR. CURRENTLY DISPUTING WITH FORD. *TR

09/25/2014
Components: STEERING
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL31AR******
Summary

ON 9/20/2014 AT APPROXIMATELY 5:30PM, WHILE DRIVING HOME AT 45 MILES PER HOUR THE SERVICE POWER STEERING AND SERVICE ADVANCE TRAC ALERTS APPEAR ON THE SCREEN. THE VEHICLE BEGAN TO SLOW DOWN AND THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. NOW THE VEHICLE STARTS, MOVES EXTREMELY SLOW, THE STEERING WHEEL IS VERY RIGID AND IS DIFFICULT TO HANDLE. I CAN'T OPERATE MY VEHICLE AND I HAVE AN APPOINTMENT TO HAVE IT CHECKED AT THE LOCAL FORD DEALERSHIP FOR THE 3RD TIME. SIMILAR INCIDENTS TOOK PLACE IN MARCH 2013 AND MAY 2013. I PAID APPROXIMATELY $ 140 TWICE TO REPAIR THE SAME PROBLEM AT MY LOCAL FORD DEALERSHIP. THIS IS A MAJOR HAZARD AND COULD LEAD TO MAJOR ACCIDENT WHEN DRIVING AT HIGH SPEED. YET, THE REPAIR THAT WAS PROVIDED WAS UPDATE OF THE SOFTWARE. AND NO PERMANENT SOLUTION. WHEN AM SUPPOSED TO KNOW WHEN TO UPDATE THE SOFTWARE?

09/23/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT ALSO STATED THAT THE POWER STEERING AND ADVANCE TRAC WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT HAD TO USE EXCESSIVE FORCE TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,109.

09/23/2014
Components: SERVICE BRAKES
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

OUR 2010 FORD FUSION RECENTLY LOST ITS ELECTRONIC BRAKES DURING RUSH HOUR TRAFFIC. LUCKILY, IT WAS STOPPED AT THE TIME. IT IS NO LONGER UNDER WARRANTY, BUT WE KNOW THERE HAVE BEEN ISSUES WITH THE ELECTRONIC BRAKES ON THIS CAR (CUSTOMER SATISFACTION PROGRAM 10B13 STATED ON CR WEBSITE, SEE CONSUMER REPORTS NEWS: FEB 4, 2010 4:07PM.) COLUMBIA FORD SAID THEY UPGRADED THE COMPUTER BACK IN SEPT OF 2010. WHEN WE ORIGINALLY PURCHASED THIS CAR, THE ELECTRONIC BRAKES HAD FAILED 3 TIMES IN THE FIRST FEW MONTHS OF OWNING IT. THIS IS NOW THE 4TH TIME THE BRAKES HAVE BEEN LOST ON THE CAR. TODAY COLUMBIA FORD STATED THEY WILL DO A DIAGNOSES FOR $120.00, BUT THEY MAY NOT EVEN BE ABLE TO RECREATE THE ISSUE BUT WILL STILL CHARGE US. WHEN WE ORIGINALLY HAD THE PROBLEM WITH THE BRAKES IN 2010 THEY SAID THERE WAS NOTHING WRONG WITH THE CAR BECAUSE THEY COULDN'T DUPLICATE IT. EVENTUALLY, WE WERE PROVEN CORRECT WHEN SOMEONE FROM FORD HEADQUARTERS GOT INVOLVED AND DISCOVERED THE PROBLEM. WE WOULD LIKE FORD HEADQUARTERS TO GET INVOLVED AGAIN AND HOPEFULLY FIX THE ELECTRONIC BRAKES FREE OF CHARGE, OR FOR A VERY SMALL FEE. WE DON'T KNOW IF THERE ARE ANY OTHER 2010 FORD FUSION HYBRIDS WITH OVER 100,000 MILES BUT MAYBE IF SOMEONE AT FORD LOOKS INTO THIS ISSUE SO WE CAN AVOID A TRAGEDY. MAYBE THE SOFTWARE UPGRADE NEEDS AN ADDITIONAL UPGRADE NOW THAT THE CAR IS OVER 100,000 MILES? THE FORD CUSTOMER RELATIONSHIP WEBSITE RESPONDED TO OUR INQUIRY TODAY THAT THERE IS BASICALLY NOTHING THEY CAN DO FOR US, PLEASE CONSIDER LOOKING INTO THIS AS WE NEED SOMEONE TO HELP US. WE PERSONALLY HAVE AN URGENCY IN GETTING THIS RESOLVED AS A FAMILY MEMBER THAT RIDES IN THE CAR IS 4 MONTHS PREGNANT AND HER LIFE AND THE NEW LIFE ARE BOTH AT STAKE IF SOMETHING SHOULD HAPPEN IN OUR CAR IF THE BRAKES FAIL AGAIN. WE WOULD APPRECIATE ANY HELP YOU CAN PROVIDE US. PLEASE CALL ME IF ANY QUESTIONS. *TR

09/19/2014
Components: SUSPENSION
Incident Date: 12/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

I PURCHASED THIS 2010 FORD FOCUS SEL BRAND NEW ON 12/31/09. SOMETIME IN 2012 (I ESTIMATE AROUND 12/13/12), I PURCHASED A NEW SET OF TIRES (APPROXIMATELY $600) AS I NOTICED THE CAR SLIDING AT STOPS AND SKIPPING ON ACCELERATION. I HAD THE CAR IN A FORD DEALERSHIP (JIM KEIM FORD, HILLIARD, OH) AND WAS SHOWN THE UNDERCARRIAGE OF THE CAR AND HOW THE TIRES WERE WEARING UNEVENLY, WEARING ON THE INSIDE. INTO THE NEXT YEAR, I AGAIN STARTED NOTICING THE UNUSUAL WEAR PATTERN AND HAD TO PURCHASE ANOTHER SET OF TIRES ON 6/27/14 AT 56,000 MILES, $625. ON 6/24/14 I ALSO HAD TO HAVE THE SWAY BAR LINKS REPLACED, $271. I CANNOT FIND THE RECEIPT FOR THE FIRST TIRE PURCHASE, BUT BOB SUMEREL TIRES (614)237-6325 WOULD HAVE PURCHASE RECORD OF BOTH TIRE SETS. MY CAR ONLY HAS 58,000 MILES ON IT NOW AND FOR IT TO BE ON ITS THIRD SET OF TIRES DEFINITELY SAYS EXCESSIVE TIRE WEAR. THIS IS ALSO VERY DANGEROUS DRIVING WITH THESE TIRES WEARING AND IS A CONSTANT WORRY WITH ALL THE CHECKING I DO TO MAKE SURE THE TIRES ARE OK TO DRIVE ON. I WOULD LIKE THIS MONEY REFUNDED (APPROXIMATELY $1500). I HAVE RECEIPTS FOR THE SECOND SET OF TIRES AND THE SWAY BAR LINKS IF YOU NEED TO SEE THEM. THANK YOU. *TR

09/17/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS S. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 68,000.

09/17/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL34AR******
Summary

VEHICLE WRENCH INDICATOR LIT WHILE DRIVING THREE TIMES DURING THIS WEEK. DEALER SAID THEY WERE UNABLE TO FIND ANY FAULT. I DROVE THE CAR AN ADDITIONAL 30 MILES AND THE WRENCH LIGHT CAME ON AGAIN , AT WHICH TIME I HAD TO LIMP TO THE DEALER WITH A MAXIMUM SPEED OF 40 MPH. THIS IS A SAFETY HAZARD AND SHOULD BE A RECALL BY FORD. THIS IS A COMMON PROBLEM FOR FORD FUSION AND FORD HAS ISSUED A RECALL FOR MOST FUSION MODELS EXCEPT HYBRID ELECTRIC VEHICLES. A MOTOR IS STILL A MOTOR AND THIS PROBLEM IS A SAFETY HAZARD AND NEEDS TO BE ADDRESSED. THIS WAS COVERED UNDER OUR VEHICLES ESP EXTENDED WARRANTY PROGRAM AT A DEDUCTIBLE COST OF $100. MOST PEOPLE WOULD NOT REACT WELL TO HAVING THEIR VEHICLES STALL OUT WHEN DRIVING AT INTERSTATE SPEEDS AND BE LIMITED (WHILE ACCELERATOR FLOORED) TO 40 MPH. DEALER STATED THAT THEY REPLACE A LOT OF THE THROTTLE BODY COMPONENT VERY OFTEN. THE COST OF THIS IS USUALLY, $500-$600. *TR

09/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

09/15/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR

09/08/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

ENGINE CUT OFF AND THE CAR ENTERED IN TO SAFE MODE (BATTERY ONLY DRIVE SYSTEM). TOOK IT TO DEALERSHIP AND THEY SAID THE THROTTLE BODY NEEDS REPLACING. IT SEEMS TO BE A COMMON DEFECT. SO MUCH SO THAT FORD ISSUED A SELECTIVE RECALL, BUT MINE ISN'T INCLUDED FOR SOME REASON. DEALER CLAIMS THEY HAVE REPLACED A LOT OF THEM. *TR

08/25/2014
Components: VISIBILITY
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

WHILE ROUTINELY FLIPPING THE VISOR DOWN DURING DRIVING TO BLOCK LATE DAY SUN, THE VISOR CAME UNLATCHED FROM RIGHT SIDE HOLDER BLOCKING MY VIEW WHILE DRIVING. IT IS A TWO HANDED OPERATION TO GET IT BACK INTO THE CLIP. THIS IS OBVIOUSLY NOT SAFE SINCE YOU NEED AT LEAST ONE HAND TO DRIVE. IT ALMOST COMPLETELY BLOCKS MY VISION UNTIL I GET IT RE ATTACHED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND UNFORTUNATELY I FORGET THAT IT HAPPENS CONSISTENTLY. I HAVE BEEN VERY RELUCTANT TO USE MY SUN VISOR. I AM NOT AN ENGINEER BUT THE UPSIDE DOWN U SHAPED CLIP THAT HOLDS THE VISOR IN PLACE JUST DOES NOT WORK. THE SAME THING HAPPENS ON THE PASSENGER SIDE. MY OTHER CARS DO NOT HAVE THIS PROBLEM. *TR

08/25/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 08/21/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.

08/22/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4AW******
Summary

SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR

08/19/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL31AR******
Summary

WARNINGS TO "SERVICE POWER STEERING" AND TO "SERVICE TRACTION CONTROL" STARTED BLINKING ALTERNATIVELY ON THE DASH BOARD WHILE DRIVING. AFTER THE CAR WAS SHUT OFF, ALL POWER STEERING WAS LOST. HAD TO REPLACE THE STEERING TRACK AT ABOUT $1500 PERSONAL COST BECAUSE VEHICLE IS OUT OF WARRANTY. WITHIN FOUR WEEKS OF REPLACEMENT OF THE STEERING SHAFT THE SAME WARNINGS CAME ON THE DASH AGAIN AND THE CAR HAS LOST ITS POWER STEERING AGAIN AFTER THE CUT WAS TURNED OFF. WHILE SUPPOSEDLY THIS REPLACEMENT SHAFT IS UNDER WARRANTY (BECAUSE IT IS ONLY 4 WEEKS OLD), THE TOWING AND OTHER COSTS ARE NOT. IT APPEARS BOTH THE ORIGINAL AND REPLACEMENT SHAFTS ARE DEFECTIVE AND DANGEROUS AND SHOULD BE RECALLED AND REPLACED AT THE COST OF FORD, NOT THE OWNER. (FORD ALREADY HAS NUMEROUS OTHER MODELS RECALLED FOR POWER STEERING PROBLEMS.) A REQUEST FOR SOME FORM OF FOLLOW UP IS PENDING WITH FORD, BUT NO OWNERSHIP OF THE ISSUE HAS BEEN MADE. *TR

08/14/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/14/2014
Crash: No
Fire: No
Summary

I WAS DRIVING AT ABOUT 30 MPH WHEN A YELLOW WRENCH LIGHT ICON CAME ON. THE CAR STOPPED ACCELERATING, AND IT SEEMED LIKE ONLY THE ELECTRICAL POWER FROM THE BATTERY WAS KEEPING IT GOING. I HAD JUST EXITED A BUSY FREEWAY WHERE PEOPLE WERE GOING 65 MPH AND HIGHER, AND IF I HAD NOT JUST HAPPENED TO EXIT I FEAR I WOULD HAVE HAD AN ACCIDENT. *TR

08/07/2014
Components: STEERING,POWER TRAIN
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL34BR******
Summary

CAR LOST POWER STEERING BOTH WHILE PARKED AND WHEN DRIVING. REPLACEMENT COST WAS $2200 INCLUDING REALIGNMENT. *TR

08/04/2014
Components: STEERING
Incident Date: 08/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

GOING SLOW ON A SIDE RIDE AND THE POWER STEERING COMPLETELY CUT OUT. ALMOST CRASHED INTO A PARKED CAR. TOOK A SERIOUS AMOUNT OF EFFORT TO TURN THE WHEEL WHILE MOVING AND WAS QUITE DANGEROUS TRYING TO GET IT TO THE MECHANIC SHOP. *TR

08/04/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.

07/24/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR

07/23/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

DRIVING DOWN THE HIGHWAY AT 55 MPH, THE CAR SUDDENLY LOST POWER AND STARTED DECELERATING. A WRENCH LIGHT CAME ON IN THE DASHBOARD. I PULLED THE CAR ONTO THE SHOULDER OF THE ROAD AND TURNED IT OFF FOR A FEW MINUTES. WHEN I RESTARTED THE CAR IT SEEMED FINE SO I CONTINUED TO DRIVE TOWARD MY DESTINATION. ALMOST FIFTEEN MILES LATER THE CAR SUDDENLY LOST POWER AGAIN AND THIS TIME I WAS TRAVELING ON A TWO LANE ROAD GOING ABOUT 40 MPH. THIS TIME THE WRENCH LIGHT CAME ON AS WELL AS THE CHECK ENGINE LIGHT. AFTER PULLING OVER AND RESTARTING THE CAR THIS TIME THE CHECK ENGINE LIGHT STAYED ON FOR THE NEXT DAY OR TWO. WE TOOK THE CAR TO THE FORD DEALERSHIP A FEW DAYS LATER AFTER THIS OCCURRED FOUR TIMES IN TWO WEEKS. WE LEARNED THERE WAS A RECALL ON THE ELECTRONIC THROTTLE BODY THAT CAUSES THIS PROBLEM FOR THE FORD FUSION BUT NOT FOR THE HYBRID VERSION. THIS PART IS NOT PART OF THE HYBRID SYSTEM AND SHOULD BE REPLACED ON ALL HYBRIDS AS WELL AS REGULAR FUSIONS. WE PAID $509 FOR THE REPAIR. *TR

07/13/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

MY HUSBAND, MY DAUGHTER AND I WENT SHOPPING. WE DID OUR ERRANDS AND MY DAUGHTER GOT INTO THE BACK SEAT. I PROCEEDED TO OPEN THE BACK DOOR ON THE DRIVER'S SIDE, AND THE DOOR WOULD NOT OPEN. WE LEFT THE STORE AND DROVE HOME. I PARKED THE CAR AND MY DAUGHTER WAS NOT ABLE TO OPEN HER DOOR. BOTH OF THE BACK DOORS WOULD NOT OPEN FROM EITHER THE INSIDE OR FROM THE OUTSIDE. SHE HAD TO CLIMB OVER THE SEAT TO GET OUT OF THE CAR. MY DAUGHTER IS 44 AND IS A LARGE WOMAN. CLIMBING OVER THE SEAT IN ORDER TO GET OUT OF THE CAR IS NOT ACCEPTABLE, BUT WE COULD THINK OF NO OTHER WAY FOR HER TO GET OUT. I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD TO JUST GO GET THE DOORS FIXED. PER THE DEALERSHIP, THEY THINK IT'S THE ACTUATOR'S IN THE DOOR...BUT THEY'RE NOT SURE. EVEN IF IT IS, THE DIAGNOSTICS AND REPAIR ARE CLOSE TO A THOUSAND DOLLARS. I DON'T HAVE THIS KIND OF MONEY. PER MY ONLINE RESEARCH, I HAVE FOUND OTHERS THAT ALSO HAVE THE SAME PROBLEM. THIS IS A "SAFETY ISSUE". PEOPLE CANNOT AFFORD TO BE LOCKED IN OR OUT OF THEIR CAR. BEING LOCKED IN CAN BE MUCH WORSE BECAUSE OF THE PROBLEMS IT CAN CAUSE. I THINK THIS IS A PROBLEM THAT NEEDS TO BE LOOKED AT CLOSELY AND FORD NEEDS TO MAKE THE PROBLEM RIGHT. THIS IS A SERIOUS "SAFETY ISSUE." *TR

07/10/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

WHILE PULLING OUT EMERGING ON THE HIGHWAY TRAFFIC GOING APPROXIMATELY 25 MPH, I FELT A SLIGHT SHUTTER IN THE CARS SERVICE ADVANCETRAC WARNING LIGHT CAME ON. THIS ISSUE OCCURRED AT APPROXIMATELY 25,000 MILES AS WELL BUT THE PROBLEM CLEARED ITSELF AFTER A FEW DAYS IN THE FORD DEALERSHIP COULD NOT FIND AN ERROR CODE. WE TRIED TURNING OFF AND RESTARTING THE CAR AS WELL AS USING THE ADVANCE TRAC BUTTON BUT IT DOESN'T WORK. *TR

07/10/2014
Components: TIRES,WHEELS
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

WHILE DRIVING DOWN THE STREET I WAS A SLIGHT CURVE TURNING TO THE RIGHT AND THE CAR DRIFTS WHILE TURN. IT FEELS LIKE THE CAR IS LOSING CONTROL. I KEEP REPLACING THE TIRES BUT EVERY FEW MONTHS I HAVE THIS ISSUE. *TR

07/05/2014
Components: POWER TRAIN
Incident Date: 07/02/2014
Crash: No
Fire: No
Summary

WAS ON HIGH WAY DOING 65 OR SO ON A 90 DEGREE DAY WITH THE A.C. BLASTING AT 65 DEGREES. NOTICED A YELLOW WRENCH SYMBOL ON THE DASH. LOOKED IT UP IN OWNERS MANUAL AND IT SAID POWER TRAIN/THROTTLE MALFUNCTION. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY SAID TO TURN THE CAR ON AND OFF AND THAT IT MIGHT BE A PROGRAMMING ISSUE. THE SYMBOL WENT AWAY WHEN I TURNED IT OFF BUT WHEN I ACCELERATED ON A LEFT TURN THREE MILES LATER MY CAR SMOKED. WHEN I TOOK IT IN TO BE CHECKED OUT I WAS TOLD ABOUT A $119.95 DIAGNOSTIC FEE AND LATER, THAT I NEEDED A NEW WATER PUMP. IF THIS $850 "REPAIR" DOESN'T WORK, I WILL BE LOOKING INTO THIS THROTTLE BODY ISSUE. *TR

07/01/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I WAS DRIVING AT ABOUT 65 MPH AND THE WRENCH LIGHT CAME ON AND THE CAR WOULD NOT ACCELERATE AT ALL IF I SLOWED DOWN. WHEN I SLOWED DOWN TO TAKE A TURN THE CAR WOULD STILL NOT ACCELERATE. I TOOK IT TO A FORD DEALERSHIP WHICH I HAVE AN EXTENDED WARRANTY ON AND THEY INDICATE IT IS NOT INCLUDED SINCE THE PART IS CONSIDERED AN EMISSIONS CONTROL PART. *TR

06/25/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR

06/25/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN8AW******
Summary

I FIRST STARTED TO NOTICE A PROBLEM ABOUT 2 YEARS AFTER OWNING THIS CAR. BOUGHT IT BRAND NEW FROM THE DEALERSHIP. ONE DAY AFTER AN OIL CHANGE I WAS SITTING AT A STOP LIGHT AND THE CAR FELT LIKE IT WAS ABOUT TO SPUTTER AND DIE OUT. I REVVED THE ENGINE AND ONCE I STARTED TO MOVE IT DIDN'T SEEM TO BE AN ISSUE. I TOOK IT INTO FORD AND THEY TOLD ME IT WAS THE A/C UNIT CIRCLING ON AND THAT THIS WAS NORMAL. I THOUGHT IT WAS WEIRD SINCE THIS WAS NOT SOMETHING THAT HAPPENED SINCE DAY ONE, BUT INSTEAD STARTED HAPPENING AFTER 2 YEARS OF OWNING THE CAR. I WENT BACK AND FORTH WITH THE DEALERSHIP THAT THERE WAS DEFINITELY SOMETHING WRONG WITH THE CAR. THE GUY THAT WAS WORKING ON MY CAR TOLD ME AT THAT POINT THAT HE THOUGHT IT WAS THE THROTTLE BODY AND AT THAT POINT IT WAS STILL COVERED UNDER MY WARRANTY BUT THAT IF HE WERE TO REPLACE IT AND THERE WAS NOTHING WRONG WITH THE ONE THAT CAME OUT OF MY CAR, I WOULD BE CHARGED FOR IT. SO, BEING SOMEONE THAT DOESN'T HAVE AN EXTRA $700 LAYING AROUND, AND BELIEVING THE DEALERSHIP, I CHOSE TO GO ON DRIVING MY CAR AS IT WAS. TODAY WAS THE MOST RECENT INCIDENT. I WAS DRIVING DOWN A VERY BUSY HIGHWAY, GOING CLOSE TO 60 WHEN MY CAR DECIDED TO TURN OFF TODAY. THIS HAS NOW HAPPENED 5, YES 5 TIMES. THE FIRST TIME IT HAPPENED I WAS SLOWLY TURNING A CORNER AND MY CAR JUST DIED. COMPLETELY DIED. CHECK ENGINE LIGHT CAME ON, WRENCH LIGHT CAME ON, AND OIL LIGHT CAME ON. I PULLED OVER TO THE SIDE OF THE ROAD AND STARTED MY CAR AGAIN. HOW MANY COMPLAINTS NEED TO BE FILED BEFORE ACTION IS TAKEN????? THERE IS OBVIOUSLY A PROBLEM NOT ONLY WITH THE FOCUS MODELS BUT WITH ALL OF FORDS THROTTLE BODIES! IS THIS GOING TO BE ANOTHER CHRYSLER MONSTROSITY? *TR

06/12/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE SUDDENDLY DECELERATTED.THE CONTACT MENTIONED THAT THE THROTTLE AND CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE PROBLEM WAS INTERMITTENT AND THE DEALER COULD NOT DUPLICATE THE PROBLEM THE FIRST TIME THE VEHICLE WAS INSPECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE WAS DEFECTIVE AND NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 94,300.

06/10/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

THE REAR DOORS WILL NOT UNLOCK FROM EITHER THE INSIDE NOR OUTSIDE. *TR

06/05/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN1AW******
Summary

THIS HAS BEEN A RE OCCURRING PROBLEM THAT THE THROTTLE BODY STICKS CAUSING MY VEHICLE TO GO INTO "LIMP MODE" CAUSING THE CAR TO ALMOST LOOSE POWER. THIS HAS HAD SEVERAL CLOSE CALLS NOW, IT DOES GET BETTER WHEN CLEANED BUT IS NEEDING CLEANED MORE AND MORE OFTEN. *TR

06/03/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN2AW******
Summary

I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I AM CONCERNED THAT THIS COULD BECOME MUCH MORE OF A HAZARD AS TIME GOES ON. CURRENTLY HAS 74,500 MILES ON CAR. *TR

05/31/2014
Components: SUSPENSION,TIRES,WHEELS
Incident Date: 05/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

REAR TIRES HAVE EXPERIENCED UNEVEN WEAR PATTERNS INDICATIVE OF SEVERE TOE-IN CONDITION THROUGH 3 SETS OF TIRES. CONDITION IS EVIDENT ONLY ON REAR TIRES, BOTH LEFT AND RIGHT. *TR

05/29/2014
Components: POWER TRAIN
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I WAS TRAVELING AT HIGHWAY SPEED WITH THE CRUISE CONTROL SET AT APPROXIMATELY 70 MPH WHEN THE TRANSMISSION/DRIVE TRAIN WARNING LIGHT CAME ON. IT STAYED FOR SEVERAL SECONDS BEFORE TURNING OFF. I BEGAN TO LOOK FOR THE NEXT EXIT TO GET OFF AND TAKE A LOOK. AFTER ANOTHER MILE, THE SAME LIGHT CAME ON, ONLY THIS TIME, THE CHECK ENGINE LIGHT CAME ON WITH IT. THE CRUISE CONTROL SHUT OFF AND MY CAR BEGAN TO SLOW DOWN AND WOULD BARELY ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE ENGINE ALSO STARTED TO RUN VERY ROUGHLY. I STOPPED ON THE SIDE OF THE HIGHWAY AND HAD IT TOWED TO THE NEAREST FACILITY, THINKING THAT IT WAS A PROBLEM WITH THE TRANSMISSION. AT THE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY DISCOVERED THAT THE THROTTLE BODY HAD BEEN RECALLED ON SEVERAL OTHER MODELS OF FORD VEHICLES AND CALLED THEM. THEY WERE TOLD THAT MINE WAS NOT UNDER THE RECALL AND NOT UNDER WARRANTY. *TR

05/14/2014
Components: STEERING
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I AM OUT OF TOWN, AND YESTERDAY I WAS DRIVING THE MAIN STRIP IN BRANSON AND OUT OF NOWHERE A LIGHT ON MY DASH APPEARED SAYING "SERVICE POWER STEERING" AND "SERVICE AUTO TRAC" I THOUGHT "THAT'S WEIRD" SO I DROVE 1 1/2 MILES TO THE VERY NEXT GAS STATION, PULLED IN AND TURNED OFF CAR AND GOOGLED POWER STEERING PROBLEMS WITH FORD FUSION HYBRID,TO MY DISMAY, I DID NOT FIND ANYTHING ON THE FORD SITE THAT I COULD DO, SO I TURNED ON THE CAR AND DECIDED TO DEAL WITH IT IN THE MORNING AFTER ALL IT WAS 10PM AND NO WHERE WOULD BE OPEN. I PULLED FORWARD OUT OF THE GAS STATION AND TRIED TO TURN AND THEN CAR DASH PROMPT SAID "SERVICE POWER STEERING IMMEDIATELY" AND THE STEERING WHEEL LOCKED UP TIGHT AND WAS UNMOVABLE. I WAS GOING AROUND 5MPH WHEN STEERING LOCKED UP AND PULLING INTO TRAFFIC. I STOPPED AND CALLED A TOW TRUCK AND SENT IT TO A FORD DEALERSHIP IN BRANSON WHERE I WAS AT THE TIME. MECHANIC SAID I NEED A NEW "STEERING GEAR" I WAS THANKFUL FOR THE WARNING BUT IT WASN'T MUCH ON ONE CONSIDERING IT WAS LESS THEN 2 MILES LATER THAT IT WAS COMPLETELY LOCKED UP AND "SERVICE POWER STEERING IMMEDIATELY" LIGHT CAME ON, THANK GOD FOR A CLOSE GAS STATION AND NO TRAFFIC WHEN I PULLED OUT AND IT LOCKED UP ON ME. BUT AFTER RESEARCHING THIS IS A KNOWN PROBLEM AND SOME PEOPLE WERE GOING A WHOLE LOT FASTER THEN I WAS WHEN THIS HAPPENED TO THEM. THIS HAS BEEN MY ONLY COMPLAINT WITH THIS CAR, BUT IN MY OPINION IT'S PRETTY MAJOR. WHEN THE CAR THAT HAS NO WAY TO ADD POWER STEERING FLUID AND IT FAILS AND YOU ARE DRIVING ACROSS STATES WITH YOUR FAMILY OF 5 AND NO WARNINGS TILL THE VERY LAST SECOND AND THEN COMPLETELY LOCKS UP ON YOU, IT'S VERY DANGEROUS. WHAT IF I WOULD HAVE WAITED TILL I GOT TO THE HOTEL TO CHECK THE CAR, SOMETHING NEEDS TO BE DONE TO FIX THIS PROBLEM, NONE OF MY OTHER CARS HAVE EVER DONE ANYTHING LIKE THIS, I HAD NO WAY OF KNOWING AND NO WAY TO PREVENT IT FROM HAPPENING. *TR

05/08/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2014
Crash: No
Fire: No
Summary

I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR

04/22/2014
Components: VISIBILITY/WIPER
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TURNED ON WIPERS BECAUSE IT STARTED TO RAIN AND THEY CAME ON VERY SLOWLY. DRAGGING TO THE CENTER OF WINDSHIELD AND STOPPED. THEY NEVER CAME BACK ON. SECOND TIME OCCURRING IN APRIL 2014. EXACTLY THE SAME THING. BOTH TIMES IT HAD BEEN VERY MOIST FOR DAYS LEADING UP AND APPEARED TO BE AFFECTED BY THE WEATHER. AFTER A FEW DAYS THE WEATHER WAS DRY AND THE WIPERS BEGAN TO WORK NORMALLY AGAIN. *TR

04/21/2014
Components: STEERING
Incident Date: 04/10/2014
Crash: No
Fire: No
Summary

I CAME HOME FROM GROCERY SHOPPING AND THE NEXT DAY AROUND NOON WHEN I WENT TO TURN THE CAR ON IT STARTED BEEPING AND FLASHING ON THE DASHBOARD SAYING SERVICE POWER STEERING NOW, NEEDLES TO SAY THE CAR IS NOT SAFE TO DRIVE IN THAT CONDITION I TRIED BUT ITS JUST TO HARD AND UNSAFE TO DO SO, I WENT ONLINE AND NOTICE THERE IS A LOT OF OTHER DRIVERS WITH THE SAME VEHICLE THAT HAVE THE SAME ISSUE EVEN WHILE DRIVING THANK GOD I WASN'T PLEASE LOOK IN TO THESE CARS HISTORY THANKS! *TR

04/17/2014
Components: STRUCTURE
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO OPEN FROM BOTH THE INTERIOR AND EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LATCHES WERE CONTAMINATED WITH DUST. AS A RESULT, THE LATCHES AND POWER WINDOW SOLENOID WOULD NEED REPLACING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 85,000.

04/16/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: IFAHP3EN9AW******
Summary

SUSPECT THROTTLE BODY CONTROL. WRENCH LIGHT WARNING INDICATOR CAME ON. VEHICLE WOULD NOT ACCELERATE. COULD HERE ENGINE REV BUT WOULD NOT GO FASTER. PULLED TO SIDE OF THE ROAD. STOPPED CAR. CHECKED FLUIDS. ALL FLUIDS FINE. WAITED 10 MINUTES. RESTARTED CAR. CAR FINE. WRENCH LIGHT CONTINUES TO REAPPEAR AFTER 10 TO 15 MINUTES OF DRIVING. GOES AWAY AFTER CAR OFF FOR SEVERAL MINUTES THEN RESTARTED. *TT

04/10/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

NEW WARNING EACH TIME I START THE CAR, CROSS TRAFFIC SYSTEM FAULT, AND CHECK REAR PARK AID. BOTH SAFETY SYSTEMS NOT WORKING. PAID DEALER $100 TO DIAGNOSE. TOP REAR CENTER SPEAKER MALFUNCTIONING. $450 FOR PART PLUS 3 HOURS LABOR. NOT COVERED UNDER BASIC WARRANTY OR EXTENDED WARRANTY I PURCHASED WITH VEHICLE. HAVE FOUND NUMEROUS OTHER OWNERS ONLINE WITH THE SAME ISSUE. IS FORD GOING TO WAIT FOR A FUSION OWNER TO BACK OVER SOMEONE BEFORE THEY FIX THE PROBLEM? *TR

04/05/2014
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

THE PASSENGER SIDE REAR DOOR (LOCK ACTUATOR) IS NOT FUNCTIONING PROPERLY AND I CAN NOT OPEN THE DOOR FROM INSIDE OR OUTSIDE (NEITHER MANUALLY NOR WITH POWER.) IF THERE EVER WAS A CAR FIRE OR SERIOUS ACCIDENT THE PASSENGER IN THE BACK OF THE CAR WOULD NOT BE ABLE TO GET OUT OR EVEN BE HELPED OUT. VERY DANGEROUS!! *TR

04/03/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A SUDDEN LOSS ON ENGINE POWER AS THE ELECTRONIC THROTTLE CONTROL WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 62,000.

04/01/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

POWER STEERING LOSS. "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING" MESSAGES POPPED UP. THE LIGHT ON THE DASH ALSO LIT UP FOR ADVANCETRAC. EXTREMELY DIFFICULT TO TURN STEERING WHEEL. *TR

04/01/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 03/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN6AW******
Summary

MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR

03/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

WHILE ON THE HIGHWAY DRIVING AT 60 MPH THE CAR WOULD NOT ACCELERATE AND STARTED LOOSING SPEED, TILL IT GOT TO 40 MPH. THE WRENCH LIGHT CAME ON. I HAD TO PULL ONTO THE SIDE OF THE HIGHWAY, TURN OFF THE ENGINE AND RESTART. I WAS ABLE TO DRIVE HOME WELL. THE NEXT DAY IT HAPPENED TWICE AGAIN. I TOOK IT TO THE DEALER AND THEY FIXED THE THROTTLE BODY AND MOTOR ASSY. I AM NOT HAPPY THEY CHARGED ME FOR FIXING THIS ISSUE WHICH IS THEIR FAULT. THEY HAD PERFORMED A FULL INSPECTION 15 DAYS EARLIER AND THE CAR WAS FINE ACCORDING TO THEM. NOW I SEE THERE ARE A LOT OF COMPLAINTS LIKE MINE. THANK GOODNESS THERE WAS NO ACCIDENT INVOLVED. *TR

03/20/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/03/2014
Crash: No
Fire: No
Summary

MY CAR LOCKS FINE, BUT SOMETIMES DIFFERENT DOORS WILL NOT UNLOCK. IT STARTED WITH THE DRIVER'S SIDE REAR DOOR, ONE DAY IT JUST WOULDN'T UNLOCK WITH THE KEY FOB OR MANUAL. IT HAS NOW DONE THIS WITH ALL THE DOORS EXCEPT THE DRIVER DOOR. MY CONCERN IS THAT WHEN THIS HAPPENS, WHICHEVER DOOR IT IS CANNOT BE OPENED, SO WHAT HAPPENS IF I'M EITHER LOCKED OUT OF MY VEHICLE OR I'M LOCKED IN DURING A CRASH? *TR

03/17/2014
Components: STEERING
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

I RECEIVED A LOW TIRE NOTIFICATION ON A TIRE THAT DOES SLOWLY LOSE AIR. NEXT A 'SERVICE POWER STEERING' THEN ' SERVICE ADVANCED TRAC' MESSAGE OCCURRED. WITHIN MINUTES THE POWER STEERING WENT OUT AND THE CAR WAS ALMOST IMPOSSIBLE TO DRIVE. ONCE THE TIRE WAS RE-INFLATED THE LOW PRESSURE LIGHT WENT OFF BUT THE POWER STEERING STILL DID NOT WORK. DEALERSHIP SAYS POWER STEERING NEEDS TO BE REPLACED AT $2,400 WHICH IS SEVERAL HUNDRED DOLLARS HIGHER THAN COST POSTED BY OTHER PEOPLE WITH THIS ISSUE. I BROUGHT UP THE FACT THAT HUNDREDS OF PEOPLE HAVE COMPLAINED ABOUT THIS ISSUE AFTER HAVING A LOW TIRE OR FLAT WITH THE SAME MODEL/YEAR. MANY SAID THAT THE DEALERSHIP COULD RESET THE ERROR AND THE POWER STEERING WOULD WORK FINE. I EVEN READ COMPLAINTS OF THIS HAPPENING WHILE UNDER WARRANTY, THE POWER STEERING BEING REPLACED 2-3 TIMES AND THE PROBLEM STILL OCCURRED UNTIL THEY CHANGED THE STEERING WHEEL ANGLE SENSOR. I DON'T MIND PAYING TO REPLACE THE PART IF IT IS TRULY BROKEN BUT IT IS TOO MUCH OF A COINCIDENCE THAT IT HAPPENED AT THE SAME TIME AS A LOW TIRE AND THERE ARE HUNDREDS OF PEOPLE COMPLAINING ABOUT THE SAME THING. IF IT IS A MONEY GRAB THEN SHAME ON THE DEALERSHIP! *TR

03/15/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 02/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

DRIVING ON THE FREEWAY IS MOST LEFT LANE AND COMPLETELY LOST ACCELERATOR POWER, CHECK ENGINE LIGHT CAME ON. HAD TO CROSS ABOUT 3 LANES TO GET TO THE SHOULDER BEFORE COMPLETE LOSS OF MOMENTUM. *TR

03/11/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR

03/05/2014
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

03/04/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN4AW******
Summary

MY SON WAS DRIVING IN THE CAR POOL LANE WHEN THE CAR CAME TO AN ABRUPT STAND STILL. IT TURNS OUT THE COMPRESSOR FAILED AND THREW ITS PARTS ALL OVER THE ENGINE COMPARTMENT DAMAGING PARTS OF THE ENGINE. WHEN THE ENGINE FAILED, HE LOST BRAKING AND STEERING ABILITIES. COMPRESSORS DO NOT LAST FOREVER. HOWEVER, WHEN A COMPRESSOR QUITS WORKING THAT SHOULD BE THE EXTENT OF THE FAILURE. THIS COMPRESSOR FAILED AND BASICALLY CAME APART. THE CAR NOT WORKING IN THE MIDDLE OF A CAR POOL LANE PUT MY SON AND HIS WIFE IN DANGER AS THERE WAS NO WHERE TO GET OUT AND NO WAY TO MOVE THE CAR. *TR

03/03/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

WRENCH LIGHT COMES ON. AND VEHICLE LOSES ALL POWER. HAVE TO PULL TO SIDE OF ROAD AND SHUT ENGINE OFF AND RESTART IT. *TR

02/27/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

THIS IS THE 3RD INCIDENT OF THIS SAME PROBLEM, FIRST TIME REPORTING IT TO NHTSA. 2010 FORD FUSION HYBRID WAS TRAVELING AT 35MPH, NORMAL CONDITIONS AND ABRUPTLY LOST ALL POWER TO THE STEERING SYSTEM. STEERING WAS ALMOST IMPOSSIBLE TO INFLUENCE, HENCE CAUSING AN EXTREMELY UNSAFE CONDITION. ADVANCTRAC ALSO HAD FAULTS ON DASH, AND WOULD NOT OPERATE. RUMORS INDICATE THIS PROBLEM IS CAUSED BY LOW VOLTAGE, TIRE PRESSURE LOW, OR OTHER ISSUES. THIS ISSUE COULD EASILY LEAD TO INJURIES AND/OR DEATH DUE TO THIS MALFUNCTION. WIDESPREAD REPORTS OF THIS ISSUE ARE ON THE INTERNET, BUT HAVE NOT BEEN REPORTED. *TR

02/25/2014
Components: STRUCTURE
Incident Date: 02/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

TL* THE CONTACT OWNS A 2010 FORD FUSION HYBRID. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT INTERIOR DOOR HANDLE BECAME DETACHED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/21/2014
Components: STEERING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 01/22/2014
Crash: No
Fire: No
Summary

2/21/14 TO WHOM IT MAY CONCERN, MY NAME IS [XXX]AND I WOULD LIKE TO RAISE AN AWARENESS TO AN ISSUE THAT IS REOCCURRING WITHOUT ANY PERMANENT SOLUTION. I SET OUT IN THIS ENDEAVOR TO GET A CAR IN 2009 AND NEEDLESS TO SAY THE ROCKY ROAD THAT HAD LEAD TO THIS POINT IN TIME HAS BEEN ROUGH. THE CAR IN QUESTION IS THE 2010 FORD FOCUS THAT I WAS TOLD, AT THE TIME, WOULD BE A SUITABLE VEHICLE TO FIT THE REQUIRED MODIFICATIONS I?D NEED FULLY OPERATE A MOTOR VEHICLE. THE MODIFICATIONS THAT WERE MADE ARE AS FOLLOWS: 1. ZERO EFFORT STEERING, 2. A HAND CONTROL FOR ACCELERATION AND BRAKING, 3. A BACKUP STEERING PUMP IN CASE THE STEERING WENT OUT I WOULD STILL HAVE CONTROL OF THE VEHICLE, 4. A ?V? GRIP HANDLE WITH COUNTERWEIGHT ON THE STEERING WHEEL, 5, A PEDAL GUARD OVER THE GAS PEDAL. NOT BUT 6 MONTHS AFTER THE FRESH INSTALL DID IT GIVE ME OPERATING ISSUES. THE ISSUE WAS THAT THE STOCK PUMP IS A LIGHT DUTY PART AND WITH THE ADDED STRESS OF THE ADDITIONAL BACKUP STEERING PUMP IT WOULD MAKE THE MAIN PUMP WORK TOO HARD AND ALLOW AIR INTO THE SYSTEM. ABOUT 11 MONTHS LATER AFTER THIS ISSUE WAS ?RESOLVED? IT HAPPENED AGAIN, AND 2 MORE TIMES AFTER THE SECOND INCIDENT IN ABOUT THE SAME TIME FRAME OF EVERY 11 MONTHS (ALMOST A YEAR BUT NEVER QUITE EXACT) UP UNTIL JUST RECENTLY WHEN THE STEERING SYSTEM FAILING IN EARLY JANUARY(BRINGING THE TOTAL TO 4). THERE WAS A LOT OF BACK AND FORTH ?HE SAID, SHE SAID? IN REGARDS TO THE PROBLEM BETWEEN FORD, DRIVE MASTER, AND THE COMPANY THAT HAD INSTALLED THE MODIFICATIONS (MC MOBILITY). I WOULD LIKE TO MAKE THE APPROPRIATE PEOPLE AWARE OF THE INCOMPATIBILITY ISSUE SO THAT IT DOES NOT HAPPEN TO ANY FUTURE INDIVIDUALS AND THIS COMBINATION IS NOT RECOMMENDED IN ANY FUTURE CIRCUMSTANCES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/12/2014
Components: SERVICE BRAKES
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

ON 1/6/14 AND 1/7/14, THE BRAKE WARNING SIGN WOULD BRIEFLY LIGHT UP IN THE UPPER LEFT END OF THE DASHBOARD. THE LOCAL DEALERSHIP CHANGED OIL AND FILTER AND PERFORMED A MULTI-POINT INSPECTION ON 1/8/14 AND FOUND NO BREAK PROBLEM. ON 1/31/14, WHILE ON CRUISE CONTROL AT 55 MPH, THE CAR STARTED DECELERATING TO 50, 45 AND 40 MPH ON THE HIGHWAY IN JUST A FEW SECONDS; I DID NOT HAVE TIME TO READ THE WARNING SIGNAL AND I ONLY SAW THE WORD "BREAK." I WAS ABLE TO RESUME MY DRIVING WITHOUT ANY FURTHER INCIDENCE. A SIMILAR DECELERATION INCIDENT HAPPENED ON 2/3/14. THE WARNING SIGNAL WAS LONGER AND I THOUGHT I READ IN THE UPPER LEFT END OF THE DASHBOARD: "BRAKE PAD ENGAGED." THE LOCAL DEALER CHECKED THE BREAK SYSTEM AND COULD NOT FIND ANYTHING WRONG. THE SERVICE DEPARTMENT CONTACTED THE FORD MOTOR COMPANY THAT HAD NO CLUE ABOUT THE PROBLEM. ANOTHER SIMILAR DECELERATION INCIDENT HAPPENED AGAIN ON 2/11/14. THE WARNING SIGNAL WAS LONGER AND READ:" PARK BRAKE ENGAGED." THE BRAKE SIGNAL ALSO CAME ON IN THE LOWER RIGHT END OF THE DASHBOARD. AGAIN, I WAS ABLE TO COMPLETE MY DRIVE AND LATER DRIVE BACK (ONE HOUR) TO THE LOCAL DEALER SERVICE DEPARTMENT WITHOUT FURTHER INCIDENCE. ON 2/12/14, THE SERVICE DEPARTMENT NOTIFIED ME THAT IT DID NOT FIND ANYTHING WRONG AND "HEADQUARTERS" IS SAYING THAT IT NEEDS TO SEE THE WARNING SIGNAL (THAT LASTS ONLY A FEW SECONDS TO ONE MINUTE). I AM TELLING THEM THAT I WANT TO DRIVE A SAFE CAR AND NOT HAVE IT SUDDENLY DECELERATE IN FRONT OF A SEMI-TRUCK. THE CAR IS STILL IN THE DEALER'S SERVICE DEPARTMENT. I WOULD APPRECIATE ANY ASSISTANCE IN THIS MATTER. *TR

02/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

MY CAR WARRANTY EXPIRED IN LATE DECEMBER 2013. IN JANUARY I HAD AN INSTANCE INVOLVING ENGINE LIGHTS (WRENCHES ON DASH) ILLUMINATED AS I WAS DRIVING IN THE 54-60 MPH RANGE. POWER WAS REDUCED AND THE VEHICLE SLOWED DOWN BUT COULD STILL MOVE AT ABOUT 30-35 MPH. AFTER TURNING OFF THE CAR IT LATER RESUMED NORMAL OPERATION WITH THE EXCEPTION THAT I NOTICED LOWER MPG. WHEN I FIRST GOT THE CAR 41 MPG WAS THE BEST I COULD GET WHILE DRIVING TO MAXIMIZE MPG. THROUGH THE YEARS MPG WENT DOWN TO 37, STABILIZED, AND THEN IN RECENT MONTHS 35, THEN 30, ETC. I HAD TO PAY $460 TO MY LOCAL FORD DEALER TO REPLACE THE THROTTLE BODY AND TO REPROGRAM THE COMPUTER. IN LIGHT OF ALL THE PROBLEMS EXPERIENCED BY FORD VEHICLES WITH THESE THROTTLE BODIES, I BELIEVE FORD SHOULD PAY FOR THIS REPAIR, ESPECIALLY SINCE THE BUMPER TO BUMPER WARRANTY COVERAGE "TIMED OUT" (I.E. BEFORE THE 36,000 MILEAGE WAS EXCEEDED) IN LATE DECEMBER 2013. I HAD A SIMILAR EXPERIENCE WITH VW AROUND 2002 WHEN A HEATER CORE IN A PASSAT (NOTE I LIVE IN FLORIDA) WENT BAD A FEW THOUSAND MILES AFTER THE BUMPER TO BUMPER WARRANTY EXPIRED. VW SHOWED GOODWILL AND PAID THE COST OF THE REPAIR. FORD SHOULD DO THE SAME. *TR

02/09/2014
Components: WHEELS
Incident Date: 02/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

LEFT FRONT TIRES CONTINUE TO WEAR EXCESSIVELY ON THE INSIDE OF THE TREAD. I HAVE HAD THE ALIGNMENT CHECKED, AND EVERYTHING IS WITHIN SPECIFICATIONS. I ROTATED TIRES AS SHOWN IN OWNER'S MANUAL. TIRES ROTATED FRONT TO BACK, BACK TO FRONT. THE LEFT FRONT WEARS THE INSIDE OF THE TREAD; THE TIRE ON THE LEFT REAR STOPS WEARING, ONCE PLACED ON THE BACK. ALSO, UPON MOVEMENT, TIRE NOISE INSIDE THE VEHICLE IS UNACCEPTABLE, AND THIS NOISE SOUNDS LOUDEST FROM THE INSIDE, FRONT LEFT OF THE VEHICLE (DRIVER'S SIDE). AT 25 MPH, INSIDE TIRE NOISE IS 45 DB. AT 55 MPH, INSIDE TIRE NOISE IS 85 DB. RADIO IS OFF: WINDOWS ARE CLOSED. THIS IS UNACCEPTABLE. DEALER SAYS THAT IT IS NOT A WARRANTY ISSUE, AND THAT I SHOULD ALIGN THE CAR WITH EVERY OIL CHANGE, AT 3000 MILES: THIS IS NOT WHAT THE OWNER'S MANUAL RECOMMENDS. ALIGNMENT SHOP SAYS THAT ALIGNMENT IS WITHIN SPECIFICATIONS, AND PROVIDES A PRINT-OUT SHOWING THE READINGS. VEHICLE TRACKS STRAIGHT AND TURNS APPROPRIATELY. I WILL WEAR OUT THE TWO LEFT TIRES BEFORE 30,000 MILES, WHILE THE RIGHT SIDE TIRES SHOW LITTLE WEAR FOR THE MILEAGE. *TR

02/09/2014
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

MONDAY, JAN. 27 - POWER SUDDENLY GAVE OUT WHEN ACCELERATING ON FREEWAY. SERVICE WRENCH HAD BEEN ON EARLIER THAT DAY BUT HAD GONE OFF. DIXON FORD TOLD US IT WAS OK TO DRIVE. I WAS IN LEFT LANE AND HAD TO CROSS 5 LANES TO GET TO MEDIAN. TOOK IT IN TO WALNUT CREEK FORD AND THEY "RE-FLASHED IT", SAYING NO CONCERN WAS PRESENT AT THE TIME. THEY GAVE THE DANGEROUS CAR BACK TO US FRI, JAN 31ST 130 MILES DRIVEN IN 2ND LANE (ONE FROM CARPOOL LANE) AT 65 MPH ACCEL LIGHTLY SUDDENLY, CAR'S GAS GAVE OUT, LIKE BEFORE THE ROAD CURVED TO RIGHT. TRY TO STEER CAR RIGHT TO FOLLOW LANE AS CAR DECEL NOTICED THAT STEERING NOT RESPONDING, EVEN TO STRONGEST INPUTS (ALMOST LIKE LOCKED, LIKE CAR WAS OFF) TRIED TO HIT BRAKES, BUT PEDAL SANK TO FLOOR NO RESPONSE REGARDLESS OF PRESSURE. KEPT PRESSURE BUT CAR DID NOT SLOW BEGAN TO DRIFT PASSENGER GRABBED WHEEL ALSO AND TRIED TO PULL RIGHT. GRADUALLY STARTED TO GO RIGHT, BUT WITH EXTREME FORCE APPLIED. AFTER FORCE, WHEEL AT MOST 5 DEGREES TURN EMERGENCY BRAKE TO SLOW (NOT STOP) STEERING CORRECTIONS COULD NOT SUFFICIENTLY TURN CAR SO CAR SLAMMED INTO CONCRETE MEDIAN AT 50 MPH TIGHTENED EMERGENCY BRAKE AND CONTINUED TO PULL ON THE WHEEL SLID ALONG MEDIAN AS CAR SCREECHED CAR FINALLY STOPPED ON THE LEFT SIDE OF FREEWAY GEAR SELECTOR LOCKED IN DRIVE TURNED OFF THE ENGINE WHILE THE SELECTOR WAS STILL IN PARK. RESPONDING CHP OFFICER K. ALLEMAN ASKED US TO DRIVE CAR TO THE OTHER SIDE OF THE FREEWAY COULD NOT START CAR. TURNED KEY 3 TIMES BUT CAR REFUSED TO RESPOND. GETTING VERY HOT IN THE CAR, JUST LIKE MON, PROB 95 -100 AMBIENT TEMP AGAIN WHEN EXT. TEMP. 58 FINALLY ABLE TO SELECT NEUTRAL AND RELEASE PARKING BRAKE. CAR DID NOT START PAX&I HAD TO PULL HARD TO GET WHEEL TO TURN AT ALL INCIDENT REPORT #[XXX] OFFICER CONFIRMED BRAKES, STEERING, AND POWER WERE ALL GONE. DETAILS IN REPT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/27/2014
Components: WHEELS
Incident Date: 01/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE WOULD HEAR A GRINDING NOISE NEAR THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

01/04/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN0AW******
Summary

EXPERIENCING ROUGH IDLE AND COMPLETE LOSS OF POWER AT NORMAL SPEED, ENGINE CHECK AND WRENCH LIGHT COMES ON AT TIME OF ISSUE. HAD A DIAGNOSTIC CHECK AT ADVANCE AUTO AND ERROR CODE P2135 THROTTLE POSITION SENSOR/SWITCH A/B VOLTAGE CORRELATION AND ALSO ERROR CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. I BELIEVE THIS TO BE A SAFETY ISSUE DUE TO COMPLETE LOSE OF POWER AT NORMAL DRIVING SPEED AND JUST ENOUGH TIME TO PULL OVER OR ALMOST GETTING HIT FROM BEHIND. *TR

01/02/2014
Components: SERVICE BRAKES
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL38AR******
Summary

IN AUGUST 2013 I EXPERIENCED COMPLETE BRAKE FAILURE ON MY 2010 FORD FUSION HYBRID. AS I WAS DRIVING OUT OF A PARKING LOT MY BRAKES FAILED, AND ALL OF MY WARNING INDICATORS ON THE ELECTRONIC DASHBOARD LIT UP. I WAS ABLE TO DRIVE BACK INTO THE PARKING LOT AND COAST TO FULL STOP. THE INCIDENT IS EXACTLY WHAT WAS DESCRIBED BY ANOTHER OWNER WHO POSTED THIS DESCRIPTION, WHICH IS EXACTLY WHAT HAPPENED TO ME: "WHILE DRIVING DOWN THE ROAD THE BRAKES SUDDENLY HIT THE FLOOR AND THERE WAS NO MINIMUM RESISTANCE." THERE WAS A CUSTOMER SATISFACTION PROGRAM INITIATED BY FORD FOR THE FORD FUSION HYBRID MADE ON OR BEFORE OCTOBER 17, 2009. MY FORD FUSION HYBRID WAS MADE IN NOVEMBER 2009, WHICH MAKES ME BELIEVE THE FIX WAS NOT INITIATED ON MODELS MADE JUST AFTER THE CSP! I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. I HAD TO HAVE MY EMC AND HCU REPLACED. I BOUGHT THE CAR NEW IN JANUARY 2011, 2 1/2 YEARS LATER I AM HAVING THESE ISSUES, WHICH I HAVE NEVER EXPERIENCED WITH ANY OTHER VEHICLE I HAVE EVER OWNED. I THINK FORD IS AWARE OF THESE ISSUES, AND ARE NOT RECALLING THE VEHICLES THAT ARE STILL AFFECTED. I FEEL LUCKY I WAS ABLE TO GET THE CAR OFF THE ROAD SAFELY WITHOUT GETTING INTO AN ACCIDENT. THIS IS A VERY DANGEROUS SITUATION. PRIOR TO THIS HAPPENING, I HAD MY CAR IN FOR A DIFFERENT ISSUE, AND THE SERVICE REP MENTIONED IF SOMETHING SHOULD HAPPEN TO MY BRAKES, IT WILL BE VERY EXPENSIVE TO FIX, I NOW WONDER IF HE WAS AWARE OF THIS PROBLEM BECAUSE OTHERS HAVE ALSO EXPERIENCED THIS ISSUE! *TR

12/30/2013
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHAT WHILE DRIVING 25 MPH, AND APPLYING THE BRAKES, THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000. UPDATED 01/23/14*LJ THE CONSUMER STATED ALONG WITH THE BRAKES SQUEAKING, SHE HAD TO PUT THE VEHICLE IN PARK, WHEN COMING TO A STOP. THE CONSUMER WAS INFORMED THE PROBLEM WAS IN THE ENGINE. UPDATE 01/24/14

12/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/29/2013
Crash: No
Fire: No
Summary

IT HAD TROUBLE STARTING. WE THOUGHT TO BELIEVE IT WAS THE BATTERY, BUT KNOWING I CHANGED THE BATTERY WITHIN THE LAST YEAR, SKEPTICAL. NOW IT WON'T START AT ALL. MY MECHANIC SAYS IT HAS TO DO WITH EITHER THE SWITCH, CYLINDER OR WHOLE ASSEMBLY. *TR

12/21/2013
Components: POWER TRAIN
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

DRIVING UP TO FREEWAY ON RAMP WHEN ORANGE WRENCH INDICATING A POWERTRAIN PROBLEM APPEARED ON THE DASHBOARD. HAD JUST GOTTEN ONTO THE FREEWAY, THEN ABOUT A MILE DOWN THE FREEWAY, BEGAN HAVING A DRASTIC LOSS OF POWER UNTIL I WAS DOWN TO 20-25 MPH. TURNED ON MY EMERGENCY FLASHERS AND MADE MY WAY TO THE RIGHT LANE AND MANAGED TO GET OFF THE FREEWAY WITHOUT GETTING STRUCK FROM BEHIND. TURNED THE CAR OFF AND BACK ON AGAIN, AND THE CAR RAN WITHOUT A PROBLEM, FULL POWER BACK ONTO THE FREEWAY. UNFORTUNATELY, THIS INCIDENT REPEATED ITSELF MULTIPLE TIMES AGAIN, WITH THE POWERTRAIN CONTROL MODULE ESSENTIALLY SHUTTING DOWN THE MOTOR AND FORCING ME TO DRIVE AT SPEEDS SO SLOW AS TO BE UNSAFE. PROBLEM IS REMEDIED TEMPORARILY BY SHUTTING OFF THE IGNITION AND TURNING IT BACK ON, WITH THE ENGINE BEHAVING COMPLETELY NORMALLY UNTIL THE ORANGE WRENCH REAPPEARS WHICH GIVES ME SHORT NOTICE THAT THE POWERTRAIN CONTROL MODULE WILL SOON SHUT DOWN THE POWER TO THE CAR CREATING A SUPREMELY DANGEROUS SITUATION IN TRAFFIC. MADE IT TO THE DEALER TODAY, PROBLEM WAS A FAULTY THROTTLE BODY OBD 2 CODE P2112 INDICATED A STUCK CLOSED THROTTLE BODY. REPAIRED NO CHARGE UNDER THE 5 YEAR/60,000 MILE POWERTRAIN WARRANTY. EXTREMELY DANGEROUS THOUGH, HOPE NO ELSE HAS TO EXPERIENCE THIS. *TR

11/17/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

I DROVE WITH SEVERAL FRIENDS FOR OVER AN HOUR TO A FOOTBALL GAME. AS WE WERE APPROACHING THE STADIUM GOING 35-40 MPH, THE CAR SUDDENLY LOST ACCELERATION AND A WRENCH LIGHT AND CHECK ENGINE LIGHT CAME ON. WE PULLED OVER, TURNED THE CAR OFF AND ON AGAIN AND WERE ABLE TO GO ABOUT A HALF MILE BEFORE THE SAME THING HAPPENED AGAIN. I HAD IT TOWED TO A FORD DEALER WHERE THEY FOUND THAT THE THROTTLE BODY HAD FAILED. I WAS VERY GRATEFUL THIS HAPPENED ON A RESIDENTIAL STREET AND NOT ON THE VERY BUSY HIGHWAY I HAD BEEN DRIVING ON FOR THE LAST HOUR! FROM LOOKING ONLINE, I FOUND THAT THIS IS A COMMON ISSUE WITH LATE MODEL FORDS AND THAT AN INVESTIGATION HAD BEEN OPENED BY THE NHTSA AT LEAST FOR FORD ESCAPE AND FUSIONS. *TR

11/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ACCELERATOR SWITCH WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE.THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

10/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/10/2013
Crash: No
Fire: No
Summary

ERROR CODES COMING UP P2135 AND P2111 LOSES POWER AND RUNS ROUGH. *TR

10/23/2013
Components: SERVICE BRAKES
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L35AR******
Summary

AFTER EXITING THE PARKING LOT OF DOWNTOWN DISNEY IN LAKE BUENA VISTA FL, A SERIES OF WARNING LIGHTS CAME ON THE DASH AND I EXPERIENCED ALMOST A COMPLETE FAILURE OF THE BRAKE SYSTEM. I NARROWLY MISSED HITTING A PEDESTRIAN AND A MAINTENANCE VEHICLE. I MANAGED TO SLOWLY DRIVE BACK TO THE PARKING LOT. THE CAR WAS NOT DRIVABLE AND THE CAR WAS TOWED TO A LOCAL FORD DEALER. *TR

10/19/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

STARTED CAR. PUT CAR INTO REVERSE AND STARTED GOING BACK. DASH LIGHT CAME ON READING "STOP CAR SAFELY" AND CAR COMPLETELY SHUT OFF. WAS NOT ABLE TO USE GAS AT ALL. *TR

10/09/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

WHILE DRIVING MY CAR, I WAS STOPPED AT A RED LIGHT AND WHEN IT TURNED GREEN I WAS UNABLE TO ACCELERATE. THE WRENCH LIGHT WAS ON AND I COULDN'T MOVE MY CAR. I HAD MY GRANDCHILDREN WITH ME AND IT WAS VERY SCARY TO SAY THE LEAST. IT HAS HAPPENED ON THE HIGHWAY WHERE I WAS UNABLE TO ACCELERATE AND HAD TO PUT ON MY HAZARD LIGHTS AND RESET THE CAR. I HAVE SEEN ONLINE THERE ARE SIMILAR ISSUES WITH THE FORD FOCUS AND THERE SHOULD BE A RECALL. I AM LUCKY THAT I AND MY GRANDCHILDREN DIDN'T GET SERIOUSLY INJURED. *TR

10/08/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L39AR******
Summary

CAR WRENCH LIGHT CAM ON UPON STARTING THE CAR. THE ELECTRIC HYBRID SYSTEM TOOK OFF ON ITS OWN AND CRUISED AT 30MPH WITHOUT ANY PRESSURE ON THE ACCELERATOR. VERY DANGEROUS THAT THE CAR WILL ACCELERATE WITHOUT TOUCHING THE GAS PEDAL. I CRUISED DOWN A VACANT STRETCH OF ROAD FOR 5 MINUTES AT 30MPH WITHOUT TOUCHING THE GAS PEDAL. THE HYBRID SYSTEM KICKED IN AND HAS A MIND OF IT'S OWN. VERY CREEPY. I WILL SEE IF IT IS THE THROTTLE BODY BUT MINE IS A HYBRID AND IT MAY BE A LITTLE DIFFERENT THIS SHOULD BE ADDRESSED BY FORD ASAP. *TR

09/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

VEHICLE SUDDENLY LOST POWER AND WAS UNRESPONSIVE. DASHBOARD INDICATED "DOUBLE WRENCH" WARNING. UPON COASTING TO THE SIDE OF THE ROAD, VEHICLE WAS ABLE TO BE REACTIVATED AND DROVE NORMALLY FROM THIS POINT. *TR

09/17/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

WOULD LOSE RPM'S AT IDLE AND ALMOST STALL. WENT TO DEALERSHIP (NO HELP), COULD FIND NOTHING WRONG BECAUSE NO CODES, EVEN THOUGH ENGINE WAS STILL IDLING RUFF FOR THEM. DEALERSHIP WAS NOT HAPPY THAT I BROUGHT THE CAR IN BEFORE 50,000 MILES, STATING I SHOULDN'T NEED TUNE-UP TIL THIS MILEAGE. WENT TO A LOCAL MECHANIC (CERTIFIED) WHO COULDN'T FIND ANYTHING, AGAIN NO CODES. THE PROBLEM CONTINUES TO DATE. GOING TO MECHANIC FOR IDLE SENSOR REPLACEMENT, HOPING THIS WILL HELP. *TR

09/16/2013
Components: POWER TRAIN
Incident Date: 09/16/2013
Crash: No
Fire: No
Summary

EVERY MORNING WHEN I START MY CAR AND BEGIN TO ACCELERATE, THE WRENCH ICON WILL APPEAR ON THE DASHBOARD AND I LOSE ALL CONTROL OVER ACCELERATION. THE CAR COMES TO A STOP. IF I RESTART CAR, IT DRIVES FINE FOR THE REST OF THE DAY UNTIL THE NEXT MORNING. I BELIEVE IT IS A THROTTLE BODY SENSOR PROBLEM. THIS IS NOT SAFE AT ALL. ESPECIALLY WITH A CHILD. *TR

09/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH. THE FAILURE RECURRED SEVERAL TIMES. THE WRENCH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO RESTART THE ENGINE AND THE VEHICLE RESUMED NORMAL FUNCTION. THE CONTACT PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE THROTTLE CONTROL POSITION SENSOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 43,325 AND THE CURRENT MILEAGE WAS 44,000.

09/09/2013
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L3XAR******
Summary

ON 9/1/13 I WAS TRAVELING HOME FROM VACATION ON I95 WHEN THE WRENCH LIGHT CAME ON THE DASH. I WAS DRIVING 80 MPH WHEN THE LIGHT CAME ON AND SLOWED DOWN TO 70 MPH. THE LIGHT STAYED ON UNTIL WE MADE A STOP AND THE CAR WAS OFF FOR ABOUT 10 MINUTES. WHEN WE STARTED THE VEHICLE AGAIN, THE LIGHT WAS OFF. AFTER TRAVELING FOR A WHILE THE WRENCH LIGHT CAME BACK ON AGAIN. THIS TIME I WAS GOING ABOUT 75 MPH. AND I SLOWED DOWN TO 70 MPH AGAIN. THE LIGHT STAYED ON FOR THE DURATION OF THE TRIP. ON 9/7/13 THE LIGHT CAME ON AGAIN ON A LONG TRIP ON THE INTERSTATE. I WAS GOING ABOUT 70 MPH. WE STOPPED AFTER ABOUT 15 MINUTES OF DRIVING TO GET SOMETHING TO DRINK. WHEN THE VEHICLE STARTED UP AGAIN THE LIGHT WAS OFF. ONCE AGAIN AFTER DRIVING A WHILE THE WRENCH LIGHT CAME BACK ON AND STAYED ON UNTIL I GOT HOME. THE NEXT DAY WHEN I STARTED THE VEHICLE THE LIGHT WAS OFF. THE ONLY THING I CAN GATHER IS THAT IN HOT TEMPERATURES, DRIVING ON THE INTERSTATE OR FASTER THAN 70 MPH, THIS PROBLEMS EXISTS. ON BOTH TRIPS THE MORNING DRIVING DID NOT SET OFF THE WRENCH LIGHT BUT THE AFTERNOON DRIVING DID. *TR

09/08/2013
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HG0AR******
Summary

I WAS TRAVELING APPROXIMATELY 55 MPH UNDER NORMAL DRIVING CONDITIONS WHEN THE CAR LOST POWER AND I WAS ABLE TO DRIFT TO SIDE OF ROAD. WRENCH LIGHT CAME ON. I WAITED A FEW MINUTES AND RESTARTED THE CAR. IT IDLED ROUGH AT FIRST BUT I WAS ABLE TO CONTINUE THE DRIVE HOME WITHOUT INCIDENT. I RESEARCHED THIS PROBLEM ON THE INTERNET AND DISCOVERED THAT FORD FUSIONS OF MY YEAR AND MILEAGE WERE EXPERIENCING THIS ISSUE. THE FIRST RECOMMENDED COARSE OF ACTION WAS TO USE A THROTTLE BODY CLEANER. I DID THIS AND THE CAR SEEMED TO OPERATE FINE UNDER CONDITIONS 25 MPH. I SET OFF TO WORK ON THE 6TH AND THE CAR SHUT OFF ON ME SIX TIMES BEFORE I COULD MAKE IT TWENTY MILES AND GET BACK TO THE HOUSE. THIS IS AN OBVIOUS MANUFACTURERS DEFECT AND NEEDS TO BE HANDLED APPROPRIATELY.

09/05/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

WHEN I AM ON MAJOR HIGHWAY DOING SPEED LIMIT ALL THE SUDDEN THE CAR ACTS LIKE IT WANTS TO STALL A YELLOW WRENCH SYMBOL COMES ON VERY SCARY HAPPENS QUIT FREQUENTLY LATELY. I GOOGLED THIS PROBLEM AND IT SEEMS QUITE A FEW OWNERS HAVE THE SAME SITUATION I AM READING ITS A BAD THROTTLE BODY AM HAVING IT SERVICED TO SEE IF THAT IS THE CASE SURE DOES SOUND LIKE IT. I LOOKED FOR A RECALL FOR IT BUT SEEMS THERE IS NONE AND THAT'S NOT SO GOOD. I LOVE THIS CAR BUT DON'T WANT TO HAVE TO HOCK MY HOUSE TO PAY FOR REPAIRS OR GET HURT BECAUSE OF A LIMP HOME NOTICE OR WORSE BE REAR ENDED. PLEASE LET ME KNOW OF ANY RECALLS SO I CAN GET THIS FIXED. *JB

09/05/2013
Components: ENGINE
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

08/25/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

DRIVING ON TWO LANE ROAD AT NIGHT MADE LEFT TURN AND LOST THROTTLE CONTROL OF CAR. CAR WOULD DRIVE 20 MPH UNTIL I COULD GET OFF ROAD ABOUT ONE MILE. LIGHT CAME ON DASHBOARD TO PULL OF SAFELY. I STOPPED TURNED THE CAR TO OFF AND RESTARTED, IT DROVE PERFECTLY TO DEALER ABOUT 20 MILES. DIAGNOSED AS BAD THROTTLE BODY. THIS COULD BE A CATASTROPHIC PROBLEM IF HAPPENS ON INSIDE LANE OF INTERSTATE AT HIGHWAY SPEEDS. *TR

08/22/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Summary

WHEN DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR, A WRENCH LIGHT WENT ON IN THE CAR AND WITHIN SECONDS THE CAR LOST POWER AND I WAS ONLY ABLE TO GO 20-30 MILES PER HOUR. GOT OFF THE HIGHWAY, PULLED OVER AT A GAS STATION AND TURNED THE CAR OFF. AFTER ABOUT 15 MINUTES I TURNED THE CAR BACK ON (THINKING IT MIGHT HAVE BEEN AN ISSUE WITH MY HYBRID BATTERY), THE CAR SEEMED TO WORKING OKAY BUT JUST TO BE SAFE I DROVE THE CAR 10 MILES TO THE LOCAL FORD DEALER. THE SERVICE ADVISOR TOOK A QUICK LOOK AT IT AND AGREED THAT IT WAS THE BATTERY (SAID IT HAD PROBABLY GOTTEN TOO HOT) AND TOLD ME THE CAR WAS OKAY TO DRIVE. WENT TO GRAB LUNCH AND THEN 45 MINUTES LATER GOT BACK ON THE HIGHWAY AND AS SOON AS THE CAR GOT TO ABOUT 60 MILES, THE SAME THING HAPPENED. SO AGAIN I GOT OFF THE HIGHWAY AND GOING ABOUT 10 MILES PER HOUR WENT TO ANOTHER FORD DEALER TO HAVE THEM LOOK AT IT. THEY DETERMINED IT WAS A FAILED THROTTLE BODY AND REPLACED IT THE NEXT DAY. *TR

08/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/22/2013
Crash: No
Fire: No
Summary

WHILE DRIVING ALONG THE HIGHWAY VEHICLE LOST ALL GAS POWER AND BEGAN TO SLOW DOWN UNRESPONSIVE TO OPERATION OF THE GAS PEDAL. HAVE READ DIAGNOSTIC CODE WHICH INDICATES A FAILED THROTTLE BODY. *TR

08/15/2013
Components: POWER TRAIN
Incident Date: 08/06/2013
Crash: No
Fire: No
Summary

VEHICLE SUDDENLY LOSES POWER AND DECELERATES TO ABOUT 35 MPH. VERY DANGEROUS IN HIGHWAY DRIVING. HAVE HAD TO PULL OVER TO EMERGENCY LANE OF ROAD TO SHUT OFF ENGINE FOR A FEW MINUTES AND RESTART. AFTER DOING SO, SOMETIMES IT CONTINUES TO HAVE LOW POWER, OTHER TIMES IT IS OK. THIS MORNING I WAS ON AN INCLINE OF A BRIDGE AND THE CAR SUDDENLY DECELERATED FROM ABOUT 55 MPG TO 20 MPH. THERE WAS NOWHERE TO PULL OVER AND HAD TO TURN ON MY FLASHERS AS CARS AND TRUCKS RAPIDLY CAME UP BEHIND ME. *TR

08/13/2013
Components: POWER TRAIN
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

I WAS GOING DOWN A SLIGHT HILL AT APPROXIMATELY 20MPH WITHOUT BRAKES BECAUSE THE VEHICLE WAS STAYING AT A STEADY SPEED WITHOUT THEM. SUDDENLY THE VEHICLE STARTED ACCELERATING ON ITS OWN. I BRIEFLY APPLIED THE BRAKES AND THEN LET UP ON THE BRAKES. THE VEHICLE AGAIN STARTED TO ACCELERATE. ABOUT THAT TIME I NOTICED A YELLOW WRENCH ICON (SIMILAR TO ENGINE LIGHT). WHILE I WAS LOOKING AT THE WARNING LIGHT THE VEHICLE CAME DANGEROUSLY CLOSE TO THE VEHICLE IN FRONT OF ME. THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE OVER A PERIOD OF ABOUT A YEAR. BASICALLY THE VEHICLE ACCELERATES TO 30MPH AND STAYS THERE REGARDLESS OF WHAT YOU DO WITH THE ACCELERATOR. IN ORDER TO STOP IT FROM ACCELERATING YOU NEED TO CONSTANTLY RIDE THE BRAKES. I HAVE ATTEMPTED TO HAVE THE VEHICLE REPAIRED AFTER EACH INCIDENT. THE FORD DEALERSHIP APPARENTLY HAS NO IDEA WHAT THE PROBLEM IS AND HAS NO IDEA HOW TO PREVENT IT FROM HAPPENING AGAIN. THE LAST TIME I WAS IN ALL THEY DID WAS CHANGE THE 12V BATTERY. *TR

08/13/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL35AR******
Summary

CAR PERFORMING NORMALLY THEN WRENCH SYMBOL COMES ON DASH AND CAR ACCELERATOR WOULD NOT RESPOND. LIMPED CAR OVER TO FORD DEALER ON THE HYBRID BATTERY. DEALER WHO DID NOT HAVE STAFF ENOUGH TOO LOOK AT IT FOR 2 DAYS. TOWED OVER TO DEALER NEAR ME . HEARD TODAY IT IS A BAD THROTTLE BODY AND ASSOCIATED ELECTRONICS AND GOING TO COST $600-$700 TO REPLACE. LOOKING A THE INTERNET IT SURE SEEMS A LOT OF OWNERS ARE HAVING THE SAME ISSUE. THERE IS ACTUALLY A VIDEO NOW ON U-TUBE ON HOW TO REPLACE YOURSELF THERE ARE SO MANY OF THESE THROTTLE BODY'S FAILING. *TR

08/12/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

POWERTRAIN WARNING LIGHT APPEARED AND CAR WOULD NOT ACCELERATE ABOVE 25MPH. ISSUE CLEARED AND THEN LIGHT CAME ON AGAIN A DAY LATER, THIS TIME CAR DROVE FINE. TOOK TO DEALER AND DIAGNOSED STICKING THROTTLE BODY ASSEMBLY. DEALER REPORTED THIS HAPPENS FREQUENTLY AND $500 COST IS NOT COVERED UNDER WARRANTY. QUICK INTERNET SEARCH SHOWED THIS SEEMS TO BE A PERVASIVE SAFETY ISSUE THAT IS NOT BEING ADDRESSED ADEQUATELY BY FORD. *TR

08/06/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/05/2013
Crash: No
Fire: No
Summary

VEHICLE STALLED WHILE DRIVING DOWN THE HIGHWAY. PULLED OVER, RESTARTED, CAR RAN A FEW FEET, RESTARTED AGAIN, VEHICLE RAN A FEW FEET AGAIN AND STOPPED, RESTARTED AGAIN, VEHICLE WOULD NOT MOVE. WAITED A FEW MINUTES. VEHICLE STARTED AGAIN, RAN APPROXIMATELY 1/2 MILE, THEN STALLED, STOPPED MOVING AGAIN. GAVE UP, CALLED WRECKER. VEHICLE TOWED TO LOCAL FORD DEALER FOR SERVICE. THEY HAVE NOT IDENTIFIED THE PROBLEM YET AFTER TWO DAYS. DANGEROUS HIGHWAY CONDITIONS, TRAFFIC WHIZZING BY DURING INCIDENT. EASILY COULD HAVE CREATED AN ACCIDENT WITH REPEATED RESTARTS AND STALLS. *TR

08/03/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

TRAVELING AROUND 75 PASSING A TRUCK WHEN WE LOST ALL RESPONSE FROM THE PEDAL AND HAD TO VEER INTO DITCH TO AVOID COLLISION. ..SERVICE LIGHTS CAME ON AND CAR IDLED ROUGH WE CYCLED THE KEY AND REGAINED PEDAL CONTROL..CHANGED PEDAL AND STILL HAVE HAD THE ISSUE MULTIPLE TIMES. VEHICLE WILL REMAIN PARKED NOT REPLACING A 400 DOLLAR THROTTLE BODY THAT HAS BEEN FAILING ON MULTIPLE YEARS OF THE FOCUS THE FACTORY SHOULD HANDLE THIS IS A HAZARD. *TR

07/26/2013
Components: POWER TRAIN
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

07/26/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING, ALL OF THE DOORS FAILED TO UNLOCK. THE FAILURE RECURRED INTERMITTENTLY AND ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE DOOR MOTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

07/12/2013
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L32AR******
Summary

WHY HAS NOTHING BEEN DONE YET? I'M A FAIRLY POOR UPSTANDING MEMBER OF SOCIETY, AND I WAS TRYING TO BE GREEN. NOW I'M STUCK WITH A $16,000 GO CART THAT I CANT DRIVE ON A HIGHWAY BECAUSE IT CAN'T GO OVER 35MPH. I HAD 2 YELLOW WRENCHES ON MY DASH. I WAS STUCK IN A ONE LANE RODE WITH NO PLACE TO PULL OVER AND ABOUT 100 PEOPLE HONKING AT ME. I HAVE BEEN A FAITHFUL FORD OWNER FOR OVER 13 YEARS; I'VE BEEN TELLING MY FRIENDS AND CO-WORKERS HOW GREAT THEY ARE. NOW I HAVE TO BEG FOR THEM TO FIX MY CAR, OR I CAN GO GET RIPPED OFF BY MY LOCAL DEALER. PLEASE HELP. I THOUGHT YOU PEOPLE WERE BETTER THAN THIS. *TR

06/21/2013
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L31AR******
Summary

SUDDEN LOSS OF POWER WHILE DRIVING. VEHICLE STALLED AS I WAS ABOUT TO GET ON THE ON-RAMP TO THE INTERSTATE HIGHWAY. WAS NOT ABLE TO ACCELERATE OR MAINTAIN SPEEDS FASTER THAN 35 MPH. VEHICLE WAS TAKEN TO REPAIR SHOP AND THE PROBLEM WAS DIAGNOSED AS A FAULTY THROTTLE BODY. *TR

06/20/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA3AR******
Summary

THE CAR STALLS AT VARIED SPEEDS WHICH IS A HUGE SAFETY ISSUE. I OWNED A 2010 FORD FUSION PREVIOUSLY WITH MY COMPANY FLEET VEHICLE PROGRAM, AND HAD THE SAME PROBLEM. I BROUGHT THE CAR TO THE DEALERSHIP AND IT WAS FIXED WITHOUT QUESTION. AT THAT TIME I WAS UNAWARE OF THIS BEING PART OF A BIGGER PROBLEM. IN THE FALL OF 2011, I PURCHASED A DIFFERENT 2010 FORD FUSION FROM OUR FLEET AS IT WAS BEING TURNED IN, AND THIS IS THE VEHICLE THAT I AM DISCUSSING IN THIS FORUM. IT ONLY HAS 30000 MILES ON IT, BUT IS 6 MONTHS OUT OF THE 36 MONTH BUMPER TO BUMPER WARRANTY. THE CAR STALLED ONCE, A MONTH AGO, AND THE PROBLEM SEEMED TO RECTIFY ITSELF. THEN YESTERDAY, 6/19/2013, IT STALLED 6 TIMES. MY 17 YEAR OLD DAUGHTER DRIVES THE CAR AND WAS STUCK IN THE MIDDLE OF A VERY BUSY INTERSECTION. FOR ALMOST ONE MINUTE, THE CAR WOULD NOT RESTART, BUT FINALLY DID, AND SHE WAS ABLE TO GET OUT OF THE INTERSECTION. AS I READ THE FORUMS, IT IS OBVIOUS TO ME THAT THIS IS A NATIONWIDE PROBLEM, LOOKING BACK, I'VE HAD 2 CARS WITH THE IDENTICAL PROBLEM. THE SERVICE MEN AT THE DEALERSHIP KNOW THAT THE PROBLEM IS SPECIFIC TO THE THROTTLEBODY, WHICH IS DEFECTIVE, AND THERE IS OVER A WEEK BACKLOG ON THE PARTS AS MORE AND MORE CARS ARE HAVING THE SAME ISSUE. THIS IS A DANGEROUS PROBLEM, TO LOSE POWER TO A VEHICLE IN MOTION AND FORD IS AWARE OF THIS ISSUE, YET THEY ARE TAKING NO STEPS IN ADDRESSING THE ISSUE. IT IS GOING TO COST ME $600 TO HAVE THE PART REPLACED, AS IT IS OUTSIDE THE 3 YEAR WARRANT, YET FORD KNOWS THAT THIS WAS A MODEL WIDE ISSUE WITH A DEFECTIVE CAR PART. I AM DISAPPOINTED AND ANGRY THAT A GLARING PROBLEM SUCH AS THIS IS NOT BEING ADDRESSED DUE TO FORD ATTEMPTING TO LET THE PROBLEM HOPEFULLY JUST FADE AWAY AND NOT BE TAKEN TO TASK OVER THIS ISSUE. I PRAY THAT THE NHTSA WILL STEP IN, RIGHT A WRONG, AND IN THE PROCESS PREVENT A TRAGIC ACCIDENT BEFORE IT BECOMES A REALITY. *TR

06/18/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

WHILE DRIVING AT AROUND 15 MPH, MY CAR STARTED TO ACCELERATE EVEN THOUGH MY FOOT WASN'T ON THE GAS. I LOOKED AT MY DASH TO CONFIRM CRUISE CONTROL WAS NOT ON (IT WASN'T) AND NOTICED THE SERVICE ENGINE LIGHT WAS ON. IF I DIDN'T TOUCH THE GAS OR BRAKE THE CAR WOULD ACCELERATE UP TO 30 MPH AND STAY CONSTANT AT THAT SPEED. I RODE THE BRAKES TO THE LOCAL FORD DEALER. THEY INSPECTED THE CAR AND DETERMINED THE ISSUE WAS THE THROTTLE BODY SENSOR, AND SAID I HAD TO REPLACE THE ENTIRE THROTTLE BODY. COST WAS $400 FOR THE PART AND $230 FOR LABOR. THIS WAS NOT COVERED ON THE POWERTRAIN WARRANTY I STILL HAVE. *TR

06/11/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 12 MPH, THE POWER DOOR LOCKS ACTIVATED INDEPENDENTLY. THE REAR DOORS COULD NOT BE UNLOCKED. MOST RECENTLY, THE DRIVER'S DOOR FAILED TO UNLOCK UNTIL AFTER SEVERAL ATTEMPTS WERE MADE BY THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

06/10/2013
Components: STRUCTURE
Incident Date: 05/09/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L30AR******
Summary

ON MAY 9, 2013 AT APPROXIMATELY 8 AM, SHORTLY AFTER ENTERING A TWO LANE STATE HIGHWAY DRIVING MY 2010 FORD FUSION HYBRID, I REMOVED MY FOOT FROM THE ACCELERATOR AND BRAKE MY CAR TO STOP AT A TRAFFIC LIGHT 6 FEET BEHIND A STOPPED 2007 MERCURY MARINER. WHILE STOPPED FOR A FEW SECONDS, I REMOVED MY FOOT FROM THE BRAKE PEDAL AND THE CAR SUDDENLY ACCELERATED TRAVELING APPROXIMATELY 6 FEET, COLLIDING INTO THE REAR BUMPER OF THE MARINER. MY FUSION BUMPER SLID UNDER THE MARINER BUMPER CRASHING THE GRILL AND CAUSING SUBSTANTIAL DAMAGE (APPROXIMATELY $5000) TO THE FRONT END AND HOOD OF MY FUSION. I AM UNCERTAIN AS TO WHY THE CAR ACCELERATED. I HAD NOT HAD A SIMILAR EXPERIENCE DURING MORE THAN 50,000 MILES OF DRIVING. IT MAY BE THAT THE COMBINATION OF THE GAS ENGINE IDLE AND/OR THE START OF THE ELECTRIC MOTOR MAY HAVE CAUSED THE CAR TO ACCELERATE TO A SPEED WHICH WAS SUFFICIENT TO CAUSE THE BUMPER TO SLIDE UNDER THE MARINER'S BUMPER. I HAVE QUESTIONS RELATIVE OTHER SIMILAR EVENTS FOR FUSION HYBRIDS AND AS TO WHY THE BUMPER DID NOT FUNCTION AS REQUIRED BY REGULATIONS TO PROTECT THE CAR FROM DAMAGE WHEN TRAVELING AT SPEEDS OF UP TO 5 MPH. I HAVE MADE INQUIRY OF FORD RELATIVE TO THE SAFETY ISSUES , HOWEVER THEY WERE NOT RESPONSIVE IN A PHONE INTERVIEW, WHICH WAS QUICKLY TERMINATED INFORMING ME THAT THE LEGAL DEPARTMENT WOULD CONTACT ME. I RECEIVED A LETTER FROM FORD'S LEGAL DEPARTMENT DECLINING TO COMPENSATE ME, EVEN THOUGH THE COMPENSATION ISSUE WAS NEVER MENTIONED IN MY INQUIRY, AND WARNING OF THE PROBLEMS OF LITIGATION. I DO NOT CONTEMPLATE LITIGATION. HAVE THERE BEEN SIMILAR REPORTS FILED WITH YOUR AGENCY? *TR

06/10/2013
Components: SUSPENSION,WHEELS
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

HANKOOK PREMATURE TIRE WEAR. TIRES ONLY LAST 17K. FORD AND HANKOOK WILL NOT HONOR WARRANTY. VEHICLE MAKES LOUD NOISE DRIVING DOWN THE ROAD AND VEHICLE IS MORE SUSCEPTIBLE TO HYDROPLANNING. TIRES ARE WORN ON THE INNER SIDE. FORD CUSTOMER SERVICE REFUSE TO ACKNOWLEDGE A PROBLEM BUY HAS SEVERAL TSB COVERING THE PREMATURE TIRE FAILURE/WEAR. *TR

06/10/2013
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3DN3AW******
Summary

IT'S NOT JUST THE MERCURY MILAN AND FORD ESCAPE HAVING THE THROTTLE BODY SENSOR/ASSEMBLY ISSUE. I WAS DRIVING DOWN THE 694 INTERSTATE IN MINNESOTA WHEN MY CAR WENT INTO LIMP MODE AND THE WRENCH WARNING LIGHT APPEARED ON MY DASH. I WAS ABLE TO FIND SOME SHOULDER AND PULL OVER, TURN MY CAR OFF AND RESTART IT AND MAKE IT HOME. I BROUGHT IT TO AUTOMATION IN WHITE BEAR LAKE, MN. THE FOLLOWING DAY AND SPENT $800 FOR THE REPLACEMENT OF THE THROTTLE BODY IN MY FORD FOCUS SES. HAD IT GONE OUT 8500 MILES SOONER, IT WOULD HAVE BEEN COVERED UNDER WARRANTY. THREE DAYS LATER, THE SAME PART ON MY WIFE'S 2010 MERCURY MILAN PREMIER WENT OUT AND IS BEING REPLACED TODAY. LUCKILY SHE PURCHASED AN EXTENDED WARRANTY SO ALL WE HAVE TO PAY FOR THAT ONE IS $100, BUT WHAT A COINCIDENCE, EH? I THINK NOT! I KNOW YOU ARE INVESTIGATING SOME FORD AUTOS FROM 2010 FOR THIS PROBLEM, BUT I THINK YOU BETTER OPEN IT UP TO ALL FORD PRODUCTS FROM 2010. THANK YOU! *TR

06/03/2013
Components: TIRES,WHEELS
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THEY HAVE HAD THREE SET OF TIRES ON THE VEHICLE IN THREE YEARS. EACH SET OF TIRES HAVE BEEN DIFFERENT ON THE VEHICLE AND ALL WORE DOWN AROUND 33,000 MILES. THE CONTACT STATED THAT THE FRONT TIRES WORE DOWN FASTER THEN THE REAR. THE DEALER INFORMED THE CONTACT THAT NOTHING WAS WRONG WITH THE VEHICLE THAT IT MUST BE THE TIRES EVEN THOUGH ALL THREE SETS OF TIRES WERE DIFFERENT. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 100,000. *TR

05/29/2013
Components: SUSPENSION
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L33AR******
Summary

LEFT FRONT AXEL BROKE FOR NO REASON AT ALL. DID NOT HIT ANYTHING. ALWAYS KEPT THE CAR MAINTAINED SINCE I BOUGHT IT NEW IN 2010 AND HAD NO MAJOR PROBLEMS UNTIL YESTERDAY. AXEL BROKE AS I DROVE SLOWLY ON A RESIDENTIAL STREET. FORD REPAIR IS BAFFLED WHY IT BROKE. COULD HAVE KILLED US AND SOMEBODY ELSE IF I HAD CAR LOADED UP WITH PEOPLE AND ON A FREEWAY AT 70 MPH. THE STEERING LOST CONTROL AFTER AXEL BROKE. *TR

05/28/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I BOUGHT THIS CAR IN 2010. A FEW MONTHS LATER MY CHILDREN SAID THEY COULDN'T GET OUT OF THE CAR EVEN THOUGH I HAD OPENED MY DOOR. I TRIED TO MANUALY UNLOCK THIS DOOR AND WAS UNABLE. I MADE AN APPOINTMENT TO GET IT FIXED BUT ON ARRIVAL AT FORD SERVICE IT HAD STARTED WORKING AGAIN. WHEN IT HAPPENED AGAIN I MADE THE SAME APPOINTMENT THIS TIME THEY SAW THE PROBLEM FOR THEMSELVES. THEY COULD NOT DIAGNOSE THE PROBLEM BUT KNEW IT WAS A SAFETY ISSUE AND THEREFORE CHANGED THE DOOR ACTUATOR,LATCH AND LINKAGE.IT WORKED FOR A WHILE AND THEN FAILED AGAIN ALONG WITH TWO OTHER DOORS. FORD SERVICE DEPARTMENT WAS STUMPED. THEY THEN CHANGE ALL THE DOOR ACTUATORS,LATCHES AND LINKAGE STILL NOT KNOWING WHAT HAPPENED. SOME MORE TIME PASSED AND THEN AN ALL DOOR LOCK FAILURE HAPPED. SAME THING ALL LOCKS STUCK IN LOCK POSITION UNABLE TO UNLOCK WITH KEYPAD, INTERIOR DOORS SWITCH OR MANUALLY. WITH THERE HAND IN THE AIR UNABLE TO FIND OUT WHAT WAS WRONG THEY PUT ALL NEW UPDATED ACTUATORS, LATCHES AND LINKAGE IN ALL DOORS .THIS WORKED FOR A MUCH LONGER PERIOD OF TIME AND JUST RECENTLY JAMMED IN LOCK POSITION AGAIN . I BROUGHT IT TO MY SALESMAN AND HE WROTE A REPORT AND WE GOT ANOTHER APPOINTMENT TO GET IT FIXED AGAIN .THE DAY BEFORE I BROUGHT IT IN IT STARTED WORKING AGAIN AND LIKE THEY ALWAYS TELL ME ' IT HAS TO ME MALFUNCTIONING IN FRONT OF US ". THIS HAS BEEN AN ON GOING PROBLEM SINCE I BOUGHT THIS CAR . I HAVE HAD SERIOUS ISSUES REGARDING PEOPLE NOT BEING ABLE TO GET OUT IN A MEDICAL CONDITION SITUATION AND MY LOCKS WERE STUCK .NOW MY WARRANTY IS UP IN A FEW MONTHS AND THEY HAVE TOLD ME I WILL HAVE TO PAY FOR PARTS AND LABOR AS SOON AS THAT HAPPENS AGAIN .I TRIED TO GET A WARRANTY EXTENSION JUST ON THE LOCKS AND JUST UNTIL THEY FIGURE OUT THIS ONGOING SAFETY ISSUE BUT FORD MOTOR COMPANY WOULDN'T HERE OF IT EVEN MOCKING MY SAFETY CONCERNS ON THE PHONE .FORD KNOWS THERE IS MORE TO THIS PROBLEM!! *TR

05/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L36AR******
Summary

WHILE TURNING AROUND IN A PARKING LOT AND NEITHER BRAKING OR ACCELERATING BUT SIMPLY COASTING WITH THE WHEELS TURNED VERY SHARPLY, THE CAR SUDDENLY ACCELERATED. QUICKLY SLAMMING ON THE BRAKES STOPPED THE ACCELERATION. THIS WAS NOT A FLOOR MAT PROBLEM SINCE THE FLOOR MAT IS ANCHORED AND CANNOT SLIDE UNDER THE ACCELERATOR. *TR

05/10/2013
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

REAR DOORS WILL NOT LOCK OR UNLOCK. STARTED OUT INTERMITTENT PROBLEM, NOW THEY ARE PERMANENTLY SHUT AND LOCKED. WILL NOT RESPOND TO KEY FOB OR POWER LOCK BUTTON. UNABLE TO PULL UP THE MANUAL LOCKING KNOB; IT'S FROZEN IN PLACE. BASICALLY THE REAR SEAT IS NOW USELESS AS I CAN'T ACCESS IT. *TR

05/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN4AW******
Summary

THE DRIVER DOOR AJAR ALARM SWITCH SUDDENLY THINKS THAT THE DRIVER'S DOOR IS ALWAYS OPEN. THIS IS A SAFETY ISSUE BECAUSE 1) THE CAR LEAVES THE DOME AND MAP LIGHTS ON FOR A FEW MINUTES UNTIL THEY FADE OUT, EVEN WHILE DRIVING, WHICH IS HAZARDOUS AT NIGHT AND 2) THE CAR WILL NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR STARTS MOVING, AND IF I LOCK THEM MYSELF THEY INSTANTLY UNLOCK SINCE THE CAR THINKS THAT THE DRIVER'S DOOR IS OPEN. I WENT TO THE FORD DEALER AND THEY SAID THAT SINCE I HAVE OVER 36,000 MILES THEY WILL NOT FIX IT UNDER WARRANTY. INSTEAD, IT WILL BE $182 FOR THE PARTS AND ABOUT $150 FOR THE LABOR SINCE THE 2010 FOCUS HAS HAD A LOT OF REPORTS OF THIS PROBLEM AND FORD HAS REDESIGNED THE DOOR LATCH MECHANISM SO YOU NOW HAVE TO REPLACE FIVE PARTS (DOOR LATCH, DOOR AJAR SWITCH, SEVERAL RODS AND PLATES) INSTEAD OF JUST THE DOOR AJAR SWITCH. THE FORD PARTS DEPARTMENT MANAGER SAID THAT I AM NOT THE FIRST PERSON TO REPORT THIS PROBLEM TO THEM, BUT THAT FORD HAS NOT ISSUED A RECALL OR TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM SO IT IS MY RESPONSIBILITY TO PAY FOR A FIX. THIS JUST DOES NOT SEEM RIGHT. FORD SHOULD RECOGNIZE THIS AS A SAFETY ISSUE AND ISSUE A RECALL FOR THIS ITEM. *TR

05/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/04/2013
Crash: No
Fire: No
Summary

I WAS ON THE LEFT LANE GOING 55MPH ON A FREEWAY UP A SLIGHT INCLINE WHEN I NOTICED I WAS LOSING SPEED. PRESSED THE GAS PEDAL A LITTLE HARDER THINKING I NEEDED TO COMPENSATE FOR THE INCLINE, BUT THE CAR WOULD NOT ACCELERATE. I NOTICED A YELLOW WRENCH APPEAR ON THE LEFT SIDE OF THE DASH DISPLAY. I HAD THE GAS PEDAL TO THE GROUND AND CAR STILL WOULD NOT ACCELERATE BUT DECELERATED ALL THE WAY DOWN TO 30MPH WHERE IT STOPPED DECELERATING AND MAINTAINED THIS SPEED. I HAD TO MANEUVER AT 30MPH OFF THE FREEWAY TO GET INTO THE RIGHT SHOULDER LANE. TURNED THE CAR OFF, THEN BACK ON. YELLOW WRENCH NO LONGER VISIBLE AND CAR OPERATED NORMALLY. THIS POSES A VERY DANGEROUS SITUATION. LUCKILY IT WAS NOT DURING RUSH HOUR TRAFFIC AND THE CARS BEHIND ME YIELDED TO MY HAZARD LIGHTS AND LET ME GET TO THE RIGHT SHOULDER LANE. *TR

05/01/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1AW******
Summary

FIRST AUTOMATIC POWER DOOR LOCK PROBLEM: THE PASSENGER SIDE DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, CHECKED GOOD. SCHEDULED APPOINTMENT FOR REPAIR. STARTED WORKING AGAIN AFTER I LEFT THE FORD DEALERSHIP. SECOND AUTOMATIC POWER DOOR LOCK PROBLEM: 21649 MILES. THE PASSENGER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. SHOP NOTES: CUSTOMER STATES PASS REAR DOOR WILL NOT UNLOCK, SERVICE WRITER VERIFIED. HAPPENS WHEN HOT OUT, WORKS WHEN COOL IN THE MORNING. FAILED DOOR LATCH RIGHT REAR, TEST VERIFIED PINPOINT TEST LEAD TO LATCH REPLACED RIGHT REAR DOOR LOCK LATCH ASSEMBLE 901. THIRD POWER DOOR LOCK FAILURE. MILEAGE 49826, THE DRIVER SIDE REAR DOOR LOCK WOULD NOT RESPOND TO FOB, INTERIOR DOOR LOCK OPENER OR MANUAL INTERVENTION. 4/29/2013 RETURNED TO DEALERSHIP, SERVICE WRITER VERIFIED, SCHEDULED SERVICE APPOINTMENT FOR 5/1/2013. THIS IS A SAFETY ISSUE. IF DRIVERS DOOR LOCK FAILS AND DRIVER NEEDS EMERGENCY EXIT OF VEHICLE, DRIVER COULD NOT EXIT. WE ALSO OWN A 2010 FORD FUSION WITH APPROXIMATELY SAME MILEAGE AND HAD NO PROBLEMS WITH IT. FORD COULD RE-ENGINEER THE 2010 FOCUS POWER DOOR LOCKS LIKE THE ONES THEY ENGINEERED FOR THE 2010 FUSION AND REPLACE ALL LOCKS UPON FAILURE OF FIRST LOCK. I FOUND 14 OTHER REPORTS OF FAILURES OF POWER LOCKS ON THE 2010 FORD FOCUS. I DIDN'T REPORT THIS UNTIL MY THIRD FAILURE. I WOULD THUS ASSUME FOR EVERY REPORTED FAILURE, THERE ARE OVER 100 NOT REPORTED, MAYBE MORE. THIS IS A SAFETY ISSUE AND NEEDS ADDITIONAL ACTION BY THE FORD MOTOR COMPANY. *TR

04/21/2013
Components: POWER TRAIN
Incident Date: 04/20/2013
Crash: No
Fire: No
Summary

TONIGHT WE STARTED CAR, PULLED OUT, BUT THE CAR WOULD NOT ACCELERATE PROPERLY. WE NOTICED THAT THE WRENCH LIGHT HAD GONE ON. THE HIGHEST SPEED IT COULD GET TO WAS 30 MPH, BUT EVERY TIME WE STOPPED, IT TOOK A LONG TIME TO ACCELERATE. THIS IS AN EXTREMELY DANGEROUS PROBLEM; WE ALMOST GOT REAR-ENDED SEVERAL TIMES LATE AT NIGHT AND HAD DIFFICULTY MOVING THROUGH INTERSECTIONS. LOOKING ONLINE WHEN WE GOT HOME, WE'VE DISCOVERED THAT THERE ARE MANY WEBSITES DETAILING THIS PROBLEM. IT APPEARS TO BE THE THROTTLE BODY? SAFETY RECALL IS NEEDED!!! *TR

04/10/2013
Components: POWER TRAIN
Incident Date: 04/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN7AW******
Summary

I WAS DRIVING WITH CRUISE CONTROL ON AT ABOUT 60 MPH WHEN THE CAR SUDDENLY BEGAN TO LOSE SPEED AND A WRENCH LIGHT CAME ON. WHEN I TRIED TO ACCELERATE, THE CAR DID NOT RESPOND. I PUT ON THE HAZARD LIGHTS AND THE CARE "COASTED" AT 20 MPH FOR 2 TO 3 MILES UNTIL I WAS ABLE TO PULL OFF AT A CONVENIENCE STORE. I TURNED OFF THE ENGINE, WAS ABOUT READY TO CALL A TOW TRUCK, AND THOUGHT TO RESTART THE CARE AGAIN TO SEE WHAT WOULD HAPPEN. THE WRENCH LIGHT WAS OFF AND I WAS ABLE TO MAKE IT TO WORK WITH NO PROBLEM. I AM TAKING IT INTO THE FORD DEALERSHIP TOMORROW; HOWEVER, I HAVE READY MANY ON-LINE COMPLAINTS ABOUT THIS SAME TYPE OF INCIDENT AND I AM SKEPTICAL THAT THEY WILL BE ABLE TO SOLVE THE PROBLEM. NEEDLESS TO SAY, THIS WILL BE THE LAST FORD PRODUCT I PURCHASE (I BOUGHT THE CAR NEW). *TR

04/06/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

JUST GOT THE CAR HOME FROM THE DEALER AND 1 WEEK AFTER THEY UPDATED THE COMPUTER FOR THE SAME PROBLEM AGAIN TODAY. DRIVING THE CAR , WRENCH LIGHT COMES ON THEN CAR IDLES AND GOES LIMP DOES NOT GO OVER 40 MPH AND THE HYBRID SIGNAL WOULD NOT GO OVER 20 ON THE SCREEN WITH THE LEAVES. TOOK THE CAR HOME AND THEN ENGINE LIGHT COMES ON TOWED BACK TO SAME DEALER WHO STATED IT NEEDS A 425 DOLLAR THROTTLE VALVE THAT I SAID IT NEEDED LAST WEEK AND WAS TOLD MY CAR DOES NOT HAVE ONE. THESE CARS SHOULD LAST BETTER THAN 60 000 MILES WITHOUT A MAJOR POWERTRAIN PROBLEM THAT IS NOT COVERED UNDER THE WARRENTY. I LOVE THE FEATURES AND STYLE OF THIS CAR BUT I SEE LARGE REPAIRS IN THE FUTURE SO TRADE IN HERE I COME . *TR

03/18/2013
Components: POWER TRAIN
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

DRIVING MY DAUGHTER TO SCHOOL PUT THE CAR IN PARK TO DROP HER OFF CAR WAS IDLING, WHEN I PUT THE CAR BACK IN GEAR A WRENCH APPEARED ON THE DASHBOARD SCREEN. I DROVE THE CAR HOME AND COULD NOT GET THE CAR TO ACCELERATE . IT WOULD ONLY GO 30 MPH . THIS WAS DANGEROUS BECAUSE I HAD TO CROSS A MAJOR ROAD TO GET BACK HOME AND HAD TO WAIT SINCE THE CAR WOULD NOT ACCELERATE . CALLED FORD DEALER AND WAS TOLD TO TOW IT NOT DRIVE TO DEALERSHIP. *TR

03/16/2013
Components: WHEELS
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L37AR******
Summary

WHEELS HAVE CRACKS RADIATING FROM THE LUG BOLT HOLES ON THREE OF THE FOUR WHEELS. VISIBLE ON BACK SIDE ONLY. EACH TIME THE TIRES ARE ROTATED BY COSTCO, MORE CRACKS ARE APPEARING. FIRST NOTICED IN JANUARY 2013 TIRE ROTATION. CORRECT TORQUE IS APPLIED ACCORDING TO COSTO TECHNICIAN AT 100 FTLB ACCORDING TO SPECIFICATIONS. RIMS APPEAR TO BE ALUMINUM. *TR

03/13/2013
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/14/2013
Crash: No
Fire: No
Summary

ON SEVERAL OCCASIONS I HAVE SMELLED VERY STRONG GAS FUMES INSIDE THE AUTOMOBILE. THE SMELL WAS SO STRONG THAT I HAVE CHECKED FOR LEAKING HOSES, ETC. *TR

03/07/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3CN3AW******
Summary

ON MARCH 5TH, 2013 I WAS TRAVELING HOME AT 65 MPH AND THE CAR JERKED FOR A BRIEF MOMENT AND NO WARNING LIGHTS CAME ON. TRAVELED ANOTHER 20 MILES AND AGAIN IT JERKED THIS TIME THE CONTROL MODULE/TRANSMISSION LIGHT (WRENCH ICON) CAME ON AND THE CAR BEGAN TO GO INTO LIMP MODE. I WAS ABLE TO PULL OFF THE FREEWAY AND SHUT THE CAR OFF. AFTER A FEW SECOND STARTED IT BACK UP AND RESET THE COMPUTER. WAS ABLE TO GET BACK ON THE FREEWAY AND MAKE IT THE NEXT 30 MILES HOME AND ANOTHER 10 MILES THE NEXT DAY TO THE DEALERSHIP WITH NO ISSUES. I WAS INFORMED ON MARCH 6TH THAT THE THROTTLE BODY WAS BAD AND HAS TO BE REPLACED. THIS SEEMS TO BE AN ISSUE WITH THE 2010 FORD FOCUS HER IN READING THE OTHER COMPLAINTS. CURRENT MILEAGE ON THE CAR IS 78,000 BUT ENTIRE ENGINE WAS REPLACED AT 58,000 MILES (UNDER WARRANTY DO TO A TIMING FAILURE AT 65MPH DESTROYING THE MOTOR!!! *TR

03/01/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP0L38AR******
Summary

DRIVER WAS IN SMALL LOCAL SHOPPING CENTER, HE TURNED INTO PARKING SPACE, APPLIED BRAKE, WHEN CAR ACCELERATED OVER CURB ONTO SIDEWALK AND THROUGH FRONT OF BUILDING. *TR

02/26/2013
Components: ENGINE
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADPOL30AR******
Summary

I WAS DRIVING ON THE FREEWAY AND HAD JUST EXITED TO A SURFACE STREET. THE VEHICLE SUDDENLY SLOWED DOWN AND WOULDN'T GO OVER 15 MILES PER HOUR. A RED TRIANGLE AND A MESSAGE APPEARED ON THE INSTRUMENT PANEL. IT SAID SOMETHING LIKE YOU MAY NOW SAFELY PULL OVER AND COME TO A STOP. THANKFULLY I WAS NOT STILL ON A VERY CROWDED FREEWAY WHEN THIS HAPPENED. IT WOULD HAVE BEEN VERY UNSAFE TO BE IN THE LEFT LANE OF ONE OF THE MOST CROWDED FREEWAYS IN THE COUNTRY AND THE CAR SUDDENLY WILL NOT GO MORE THAN 15 MPH. I TOOK THE CAR TO A FORD DEALER THE NEXT DAY AND THEY COULD NOT FIND ANYTHING WRONG. THE DIAGNOSIS COST ME $200. I AM VERY HESITANT TO DRIVE THIS CAR NOW. *TR

02/25/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

CAR SUDDENLY WENT IN TO LIMP MODE. WAS ABLE TO LIMP TO CORLEYS FORD IN GRANTS NM. DEALER REPLACED THROTTLE BODY AT MY COST. $382 FOR THROTTLE BODY AND $327 LABOR. *TR

02/19/2013
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN2AW******
Summary

I HAVE A 2010 FORD FOCUS THAT HAS A "RAW GAS SMELL IN THE PASSENGER COMPARTMENT AND IN THE TRUNK" AREA. THIS SMELL IS NOT CONSTANT, AT TIMES WE SMELL IT FOR SEVERAL HOURS AND THEN AT OTHER TIMES NO SMELL. BUT MOSTLY WE SMELL RAW GAS. I'VE TAKEN IT TO THE DEALER'S SERVICE DEPARTMENT TWICE. THEY COULD SMELL THE FUMES, WHEN I BROUGHT IT IN, BUT COULD NOT FIND WHERE IT WAS COMING FROM. THE VEHICLE WAS LEFT THERE FOR A COUPLE DAYS TO BE COMPLETELY CHECKED.. THEY WERE NOT ABLE TO FIND NOR FIX THE PROBLEM. THE "GAS FUMES GIVE ME HEADACHES WHEN DRIVING" THE VEHICLE ALSO I WORRY THAT THIS "RAW GAS COULD CAUSE A FIRE." *TR

02/16/2013
Components: SERVICE BRAKES
Incident Date: 01/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP0L34AR******
Summary

ON 1/1712013 I WAS DRIVING BACK TO MY OFFICE IN LIGHT TRAFFIC WHEN SUDDENLY I HEARD A DING AND NOTICED RED WORDS APPEARED ON MY DASH WHERE THE HYBRID GAUGE NORMALLY IS. IT READ BRAKE SYSTEM FAILURE. I HAD IT TOWED FROM MY MECHANIC TO THE DEALERSHIP MECHANIC. I WAS TOLD IT WAS THE VACUUM HOSE AND HAD IT REPAIRED. ON 2/15/2013, IT HAPPENED AGAIN, TWICE. FIRST TIME I WAS GOING ABOUT 30MPH AND MADE A HARD RIGHT TURN TO A SIDE STREET WHERE ONCE AGAIN PUMPING THE BRAKES DID NOTHING. I SWITCHED TO NEUTRAL AND COASTED TO A STOP. AFTER 10 MINUTES I DECIDED TO DRIVE HOME AND I WOULD CALL THE MECHANICS IN THE MORNING (THEY WERE ALREADY CLOSED). EN ROUTE TO MY HOUSE, WHICH WAS 3 MILES FROM THE FAILURE POINT, THEY FAILED AGAIN. SAME MESSAGE, SAME DING, SAME PROBLEM. NO BRAKE POWER OF ANY SORT. I FLIPPED ON MY HAZARD LIGHTS ON, SWITCHED TO NEUTRAL, WHICH DID SLIGHTLY SLOW THE CAR DOWN, AND ROLLED DOWN A BRIDGE. I TOOK THE FIRST HARD RIGHT TURN AND WAS ABLE TO GET SLOW ENOUGH TO GRAB THE EMERGENCY BRAKE AND TURN OFF THE CAR. IT HAS BEEN TOWED BACK TO THE DEALERSHIP AND I WILL TALK TO THEM, AGAIN, IN THE MORNING WHEN THEY OPEN. *TR

02/08/2013
Components: WHEELS
Incident Date: 08/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT SHE HAD TO CHANGE ALL FOUR TIRES IN UNDER 20,000 MILES. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 16,811 AND THE CURRENT MILEAGE 26,000.

01/29/2013
Components: TIRES
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN4AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS EQUIPPED WITH KUMHO TIRES SIZE P215/45/R17, DOT (COWBYP5M). THE CONTACT STATED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE FRONT PASSENGER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TIRE NEEDED TO BE REPLACED. THE TIRE WAS NOT CHANGED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE VEHICLE FAILURE MILEAGE WAS 19,500. THE CONSUMER STATED THERE WAS A THREE INCH BLISTER ON THE SIDEWALL OF THE TIRE. UPDATED 03/11/13

01/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN4AW******
Summary

I AM WONDERING WHY THE TRANSMISSION LIGHT IS COMING ON. I ONLY HAVE 780 MILES ON THE CAR EVENTHOUGH I BOUGHT THE CAR JAN 2010. I AM RETIRED AND ONLY NEED THE CAR TO GO FOOD SHOPPING AND GO ON A FEW ERRANDS. I WAS SICK IN MAY 2011 AND JUST STARTED DRIVING MY CAR AGAIN TO THE STORE IN NOV 2012. IN JAN 2013 THE TRANSMISSION LIGHT COMES ON AND I HAVE NOT HAD ANY ACCIDENTS OR STALLED ON THE ROAD AS OF TODAY. I AM WONDERING IF THERE IS A RECALL FOR FORD FOCUS 2010. I RECEIVED MAIL FOR RECALL ON 2011-2013--BUT I HAVE A 2010 FORD FOCUS. THE CAR DEALER TOLD ME TO BRING THE CAR IN--IT'S DUE FOR INSPECTION IN APRIL AND I PLAN ON TAKING THE CAR TO THE DEALER IN APRIL UNLESS I STALL OR FIND OUT THAT THERE IS A RECALL. THE WRENCH LIGHT COMES ON AND I ONLY DRIVE AT THE MOST 25 CITY SPEED LIMIT. *TR

12/17/2012
Components: STEERING
Incident Date: 12/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

THIS CAR WAS JUST PURCHASED. PARKED CAR IN DRIVEWAY AND THE NEXT MORNING MY WIFE COULD NOT START THE CAR. I CALLED SELLER AND HE SAID TO 'WIGGLE" STEERING WHEEL AND CAR WOULD START.WIFE COULD NOT ACCOMPLISH THIS FEAT. I TRIED AND WITH MUCH FORCE GOT THE WHEEL TO MOVE AND THEN CAR STARTED. PROBLEM SEEMS TO BE IN STEERING WHEEL. THIS SEEMS TO BE A REAL POOR DESIGN. I AM TAKING THE CAR TO : LOCKSMITH AND THEN FORD DEALER TO SEE WHAT THE "FIX" ACTUALLY IS. HAVE SEEN MANY COMPLAINTS ON THIS SITE AND OTHERS. *TR

12/12/2012
Components: SUSPENSION
Incident Date: 12/07/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH AND COMPLETING A TURN, THE FRONT AXLE SEPARATED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THEY ADVISED THAT THE AXLE WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 1/16/2013 FAILED. *KB

11/25/2012
Components: POWER TRAIN
Incident Date: 11/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

ENGINE SPEED BEGAN TO CLIMB WHILE DECELERATING/COASTING IN 2ND GEAR BETWEEN SIGNALED INTERSECTIONS ON HWY 25 IN MONTICELLO, MN AT ABOUT 4.30PM THIS AFTERNOON. A MINOR COLLISION WAS AVOIDED BY QUICKLY SHIFTING INTO NEUTRAL AND FIRMLY DEPRESSING THE BRAKE. THE ENGINE SPEED REMAINED ELEVATED (ABOVE 2000 RPMS) FOR A FEW SECONDS AFTER THE VEHICLE CAME TO A STOP. FORD CUSTOMER CARE WAS LAST NOTIFIED AFTER A SIMILAR INSTANCE OCCURRED WITH THE VEHICLE ABOUT 4 WEEKS AGO; I REQUESTED A RETURN CALL FROM A CUSTOMER SERVICE MANAGER AT THAT TIME BUT HAVE YET TO RECEIVE A RESPONSE FROM THE MANUFACTURER. *TR

11/13/2012
Components: STEERING
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT NOTICED A CLUNKING SOUND COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT ALL FOUR TIRES WOULD HAVE TO BE REPLACED. AFTER THE REPLACEMENT OF THE TIRES THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN THEN ADVISED THAT THE FRONT AND REAR TIRES WOULD HAVE TO BE REPLACED A SECOND TIME BECAUSE AN ALIGNMENT WAS NOT PERFORMED IN TIME. ADDITIONALLY, WHENEVER THE VEHICLE WAS DRIVEN OVER AN UNEVEN ROAD SURFACE, THERE WAS A LOUD BANG COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE TIRE WEAR WAS NOT BECAUSE OF THE ALIGNMENT BUT BECAUSE OF A SAFETY DEFECT WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 16,754.

11/07/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

THIS VEHICLE IS PART OF THE NATIONAL FLEET OWNED BY THE US POSTAL SERVICE. THE DRIVER WAS TRYING TO COME TO A COMPLETE STOP AT AN INTERSECTION. THE ENGINE BEGAN REVVING AS THE DRIVER WAS APPLYING THE BRAKES. THE ADDITIONAL ACCELERATION MADE IT IMPOSSIBLE TO STOP CAUSING THE FOCUS TO COLLIDE INTO THE REAR OF THE VEHICLE STOPPED AHEAD. THE FOCUS ENGAGED THE STOPPED VEHICLE ONCE, PUSHED IT AHEAD, THEN ENGAGED IT A SECOND TIME. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP WHERE NOTHING WAS FOUND TO BE WRONG. THIS INCIDENT IS CONSISTENT WITH PAST COMPLAINTS FILED WITH NHTSA FOR SAME MODEL YEAR FORD FOCUS VEHICLES. *TR

11/01/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0D70AK******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE THROTTLE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

10/26/2012
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

AFTER CONTINUED OPERATION IN RUSH HOUR TRAFFIC, THE VEHICLE FAILED TO RETURN TO IDLE SPEED AFTER COMING TO A COMPLETE STOP (MANUAL TRANSMISSION/NOT IN GEAR). THIS OCCURRED TWICE DURING A COMMUTE HOME ON A SIGNALED HIGHWAY 10/26/12. I PULLED OFF THE ROADWAY AND IMMEDIATELY CONTACTED FORD CUSTOMER CARE. [XXX], THE REPRESENTATIVE WITH WHOM I SPOKE, STATED HE WOULD LOG THE CONCERN. FORD HAS ALREADY ATTEMPTED REPAIR FOR THE PROBLEM BUT THE VEHICLE CONTINUES TO HAVE IDLE SPEED/THROTTLE ISSUES. I QUESTION WHETHER THE VEHICLE IS SAFE TO OPERATE IN CLOSE TRAFFIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/18/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

BOUGHT FOCUS NEW WITH 49 MILES ON IT ON DEC 1, 2010. I HAVE HAD PREMATURE TIRE WEAR, AND ISSUES WITH STALLING/ JUMPING. I WAS DRIVING HOME FROM AN EVENT THIS PAST WEEKEND AND HAD BEEN ON THE ROAD 45 MINUTES WHEN THE CAR STARTED ACTING LIKE IT WAS GOING TO STALL, THEN STARTED MAKING A HIGH PITCHED SQUEAL NOISE. I MANAGED TO MAKE IT HOME, AND AFTER ARRIVING HOME THE CAR KEPT WANTING TO JUMP WHILE PARKED. THE IDLE WOULD JUMP TO 3000RPM THEN BACK DOWN TO 1000RPM, THEN RISE SLOWLY HOLDING STEADY AT 2000RPM FOR ABOUT 5 SECONDS AND THEN RELAX. AFTER ALL OF THIS THE CAR HAD A STRONG COOLANT SMELL, AS WELL AS HIGH CONDENSATION DRIPPING OUT OF THE TAILPIPE. HAD CAR TOWED TO DEALER, AND AFTER 3 DAYS THEY COULD NOT FIND A PROBLEM. AFTER READING THE 105 COMPLAINTS ABOUT 2010 FOCUS I KNOW I AM NOT ALONE, AND NOW HAVE JUST DECIDED TO DITCH THE FOCUS. *TR

10/17/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN7AW******
Summary

WE HAVE TAKEN OUR CAR TO THE FORD SERVICE CENTER NO LESS THAN SIX TIMES BECAUSE THE INTERIOR DOOR LOCKS WILL NOT UNLOCK (POWER LOCKS). THERE IS NOT A MANUAL WAY TO UNLOCK THE DOORS. OUR TEENAGE DAUGHTER DRIVES THIS VEHICLE AND WE ARE CONCERNED FOR HER WELL-BEING OF BEING ABLE TO GET OUT OF THE VEHICLE FOR ANY REASON (ACCIDENT, FIRE, AND INCONVENIENCE). FORD HAS CLAIMED THAT NOTHING CAN BE DONE AND IT'S ATTRIBUTABLE TO US LIVING OFF OF A DIRT ROAD AND THE CAR DESIGN DOES NOT INCLUDE DOOR WEATHERSTRIPPING. WE ARE GIVING FORD ONE LAST OPPORTUNITY TO CORRECT BEFORE HIRING AN ATTORNEY. THE CAR IS STILL UNDER WARRANTY AND HAS NOT BEEN IN ANY ACCIDENTS. *TR

10/11/2012
Components: STRUCTURE
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOORS FAILED TO UNLOCK INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE FAILURE WAS DUE TO THE CONTACT LIVING ON A DIRT ROAD IN WHICH DUST WAS ENTERING THE LOCK. THE DOOR HANDLES WERE REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 54,246.

09/27/2012
Components: UNKNOWN OR OTHER
Incident Date: 04/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

IN MEDIUM/HEAVY RUSH HOUR TRAFFIC, THE ENGINE SPEED BEGAN TO RISE WHILE THE VEHICLE WAS COASTING (FOOT OFF THE ACCELERATOR) IN 3RD GEAR. I SHIFTED INTO NEUTRAL, APPLIED THE BRAKES AND WAS ABLE TO AVOID STRIKING THE CAR IN FRONT OF ME, BUT THE ENGINE SPEED CONTINUED TO CLIMB. A BLIP OF THE THROTTLE EVENTUALLY HALTED THE ENGINE SPEED RISE AND THE RPMS SLOWLY RETURNED TO NORMAL. THE VEHICLE SEEMED TO RUN NORMALLY FOR THE FOLLOWING COUPLE MINUTES AND I WAS ABLE TO EXIT THE FREEWAY SAFELY, STOP AND RESTART THE CAR. AFTER A QUICK EXAMINATION, I FOUND NOTHING IN THE DRIVER'S FOOTWELL THAT COULD'VE INTERFERED WITH THE PEDAL'S OPERATION. THIS IS THE SECOND OCCURRENCE IN WHICH THE VEHICLE HAS ACCELERATED ON ITS OWN VOLITION. THE FIRST INCIDENT HAPPENED WITH CRUISE CONTROL ENGAGED ON A RURAL STRETCH OF INTERSTATE. I STOPPED THE VEHICLE BY SHIFTING INTO NEUTRAL, QUICKLY PULLING OVER TO THE SHOULDER AND TURNING OFF THE IGNITION. AT THE TIME I ASSUMED IT WAS A TEMPORARY MALFUNCTION WITH THE CRUISE CONTROL SYSTEM; THE CAR ACTED NORMALLY AFTER BEING RESTARTED. DURING THIS MOST RECENT INCIDENT, HOWEVER, THE CRUISE CONTROL WASN'T ENGAGED AT ANY TIME DURING THE TRIP.

08/28/2012
Components: ELECTRICAL SYSTEM
Incident Date: 08/25/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP3EN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED THE VEHICLE FAILED TO START. THE CONTACT ATTEMPTED TO JUMP START THE VEHICLE WHEN SHE NOTICED SPARKS COMING FROM THE BATTERY. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSE THAT THERE WAS AN ELECTRICAL SHORTAGE WHICH DAMAGED THE STARTER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

08/28/2012
Components: SUSPENSION,TIRES,WHEELS
Incident Date: 08/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

WAS TOLD BY DEALER THAT THE HANKOOK OPTIMO H725 BRAND TIRES ON MY CAR HAVE FAILED. I WAS ADVISED NOT TO DRIVE THE CAR FOR LONG TRIPS, AND TO REPLACE THE TIRES ASAP. I HAVE 24,000 MILES ON 3 OF THE TIRES AND 16000 ON ANOTHER. I ALREADY HAD TO REPLACE ONE TIRE BECAUSE OF A SIDEWALL BUBBLE. *TR

08/06/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM,VISIBILITY,SEAT BELTS,STRUCTURE,TIRES,EQUIPMENT,SERVICE BRAKES,ENGINE
Incident Date: 06/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT COOLANT WAS EMITTED THROUGH THE AIR CONDITIONING DUCT AND LEAKED INSIDE THE VEHICLE. THE FAILURE CAUSED ELECTRICAL PROBLEMS IN THE VEHICLE. A REPRESENTATIVE WAS SENT BY THE MANUFACTURER TO INSTALL A COOLANT FAN MOTOR ON THE VEHICLE. THE CONTACT STATED THAT AFTER THE INSTALLATION, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED WHO OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 28,000. ..UPDATED 09-26-12 *BF THE CONSUMER STATED WHEN COOLANT CAME OUT OF THE AIRDUCTS IT GOT ON THE CONSUMER'S FACE. WHEN THE CONSUMER APPLIED THE BRAKES THE VEHICLE WENT IN REVERSE. THE BRAKES WERE APPLIED AGAIN, THE CONSUMER HIT THE STEERING WHEEL AND THE SEAT BELT UNBUCKLED. THE COOLANT THAT CAME OUT OF THE AIRDUCTS ALSO REACHED THE INTERIOR FLOOR AND BEHIND THE CONSOLE. OTHER ISSUES WITH VEHICLE ARE THE TIRES THAT HAVE ALWAYS LOOKED WORN, WHEN THE BRAKES WERE APPLIED THE VEHICLE WOULD ACCELERATE, RPMS WOULD INCREASE AND ENGINE REVS, TOXIC AND BURNING WIRE ODORS, EXCESSIVE HEAT FROM THE ENGINE, METAL GRINDING SOUNDS FROM UNDER THE HOOD, VIBRATING AND ROUGH RIDING, THE TRUNK OPENS ON ITS OWN, COMPRESSING SOUND WHILE AIR CONDITION IS RUNNING, WINDOWS WERE ICING ON THE EXTERIOR OF DRIVER AND PASSENGER WINDOWS, AND RUST ON THE IGNITION. UPDATED 10/01/2012 *JS

08/03/2012
Components: FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 07/23/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN THE DOOR LATCH BUTTON WAS DEPRESSED THE BUTTON WOULD IMMEDIATELY RELEASE, CAUSING THE DOORS TO REMAIN UNLOCKED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,670 AND THE CURRENT MILEAGE WAS 48,889. UPDATED 09/05/12*LJ THE CONSUMER ALSO STATED THE RPM FLUCTUATED AT IDLE. ALSO, THE VEHICLE WAS CONSUMING AN EXCESSIVE AMOUNT OF GAS. UPDATED 09/10/12

08/02/2012
Components: SUSPENSION
Incident Date: 03/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

STEERING WHEEL VIBRATION IS FELT UPON APPLICATION OF THE BRAKES. THE VIBRATIONS ARE STRONGER AT HIGHER SPEEDS. AN AUTOMOTIVE SPECIALIST TOLD ME IT IS A CHARACTERISTIC OF THE FORD FOCUS DUE TO UNDERDESIGNED SUSPENSION COMPONENTS. THIS CAN CREATE A POTENTIAL SAFETY HAZZARD AT INTERSTATE SPEEDS (65MPH) DUE TO THE STRONG VIBRATIONS IN THE STEERING WHEEL. *TR

08/01/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

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

07/26/2012
Components: SEATS
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN5AW******
Summary

2010 FORD FOCUS. CONSUMER STATES PROBLEM WITH VEHICLE HEAD RESTS *TGW THE CONSUMER STATED THE HEAD REST FORCED HER TO LEAN FORWARD AND THEY COULD NOT BE ADJUSTED. THE CONSUMER STATED SHE HAD TO TURN THE HEAD REST BACKWARDS IN ORDER TO DRIVER THE VEHICLE. *JB

07/21/2012
Components: AIR BAGS
Incident Date: 03/01/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

I OWN AND OPERATE WEST WARWICK AUTO BODY IN WEST WARWICK RI 02893. WE REPAIRED THIS CAR IN MARCH AND FORD MOTOR CO HAS A AIR BAG SENSOR STILL ON BACK ORDER.THE CUSTOMER IS DRIVING THIS CAR WITH THE AIR BAG LIGHT ON AND WE ARE VERY UNCOMFORTABLE WITH THIS AND SO IS THE CUSTOMER. WE HAVE HAD A WRIITEN COMPLAINT IN WITH FORD SINCE APRIL 11,2012 THE COMPLAINT # IS [XXX]. THE PART # ON BACK ORDER IS AS4Z54632A22A. PLEASE CALL ME ON THIS WE REALLY WOULD LIKE HELP. FORD HAS NOT BEEN HELPFULL AT ALL. THE CUST NAME IS [XXX] HIS PHONE # IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/13/2012
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

WHEN I WAS DRIVING, THE CAR WOULD LOSE POWER. SOMETIMES, IT WOULD JUST SLOW RANDOMLY, AND MANY TIMES IT WOULD JUST LOSE ALL THROTTLE AND STOP. IT HAPPENED ON THE HIGHWAY GOING OVER 65 MPH, ON A BUSY STREET TRAVELING 40 MPH, AND IN THE MIDDLE OF A TURN AT A BUSY INTERSECTION. APPARENTLY, THIS IS HAPPENING TO MANY FORD FOCUSES (HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=271461), AND SOMETHING MUST BE DONE ABOUT THIS. IT IS DANGEROUS. NOT ONLY IS IT NOT COVERED UNDER THE POWERTRAIN WARRANTY, IT IS $600 TO FIX! THIS IS AWFUL, AND IT SHOULD BE RE-CALLED. SOMEONE WILL END UP GETTING KILLED, AND FORD SHOULD BE SUED FOR THEIR DEATH. IF THIS IS HAPPENING TO SO MANY CARS THEY SHOULD NOT PAY TO FIX IT, IT SHOULD BE RECALLED! *TR

06/26/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/22/2012
Crash: No
Fire: No
Summary

ON JUNE 22, THE MECHANIC'S WRENCH APPEARED IN THE DASHBOARD WHILE SITTING IN IDLE WITH THE GEAR SHIFT IN PARK. THE FORD MANUAL STATES THAT THE WARNING SIGN IS RELATED TO THE THROTTLE/TRANSMISSION. I TURNED THE MOTOR OFF AND RESTARTED THE CAR AND THE MECHANIC'S WRENCH WENT AWAY. ON JUNE 25TH, THE MECHANIC'S WRENCH APPEARED AGAIN WHILE DRIVING AT ABOUT 30 MPH AND THE CAR STARTED TO JERK. IT WAS HARD TO KEEP IT IN THE ROAD. I DROPPED IT OFF AT THE DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES REGISTERED IN THE COMPUTER SYSTEM. THEY STATED THEY COULD NOT FIND ANYTHING WRONG AND EVEN CHECKED ON THE FORD WEBSITE BUT COULD NOT FIND ANYTHING. I WAS TOLD TO BRING IT BACK IF IT HAPPENS AGAIN. THIS DOES NOT HELP BECAUSE I KNOW SOMETHING IS WRONG OR THE LIGHT WOULD NOT COME ON AND THE CAR WOULD NOT ACT THE WAY IT HAD. I AM AFRAID TO DRIVE THE CAR IN FEAR OF HAVING AN ACCIDENT. FORD IS NOT CONCERNED ABOUT THIS SAFETY ISSUE. THERE SHOULD BE A RECALL ON THIS PROBLEM SINCE I HAVE SEEN MANY ONLINE COMPLAINTS ABOUT THIS SAME ISSUE. PLEASE DON'T WAIT UNTIL SOMEONE DIES LIKE THE ISSUE THAT LOOMED AROUND THE FORD PINTO THAT CAUGHT FIRE ON IMPACT DUE TO WHERE THE GAS TANK WAS LOCATED. *JB

06/19/2012
Components: TIRES
Incident Date: 05/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

I BOUGHT THIS CAR NEW WITH 182 MILES ON IT. I HAD ALL OF THE SERVICE PERFORMED AT THE DEALERSHIP WHERE I BOUGHT IT (ALL-STAR FORD IN PALESTINE, TX), BEGINNING WITH THE OIL CHANGES. AT THE FIRST OIL CHANGE, I HAD THE TIRES ROTATED. AFTER THAT, I HAD THEM ROTATED AT EVERY OTHER OIL CHANGE (WITHOUT EXCEPTION) AND AT 18,940 MILES, I AM TOLD THAT ALL FOUR OF THE TIRES ARE "CUPPED" ON THE INSIDE TREAD. ALL THE DEALERSHIP WANTS TO DO IS SELL ME MORE TIRES AND SUGGEST THAT I HAVE THEM ROTATED AT EVERY OIL CHANGE. FOR A CAR THAT HAS LESS THAN 20,000 MILES ON IT, THIS IS UNACCEPTABLE. MY FIRST REACTION WAS TO PUT IT BACK INTO THE SHOWROOM! RIGHT THROUGH THE GLASS WINDOWS! BUT, I REFRAINED. NONETHELESS, THIS IS A DESIGN DEFECT AND SHOULD BE CORRECTED BY THE MANUFACTURER. *JS

06/02/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: IFAHP3FN7AW******
Summary

FIRST AUTOMATIC DOOR LOCK PROBLEM: THE PASSENGER SIDE REAR DOOR LOCK WILL NOT RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. REPAIR SHOP CHECKED FUSE, BUT IT WAS OK. LATER THAT DAY THE LOCK BEGAN TO WORK. A FEW DAYS LATER IT STOPPED WORKING AND HAS NOT WORKED SINCE. DOOR IS UNUSABLE BECAUSE IT IS LOCKED. SECOND AUTOMATIC DOOR LOCK PROBLEM: THE DRIVER'S SIDE REAR DOOR LOCK STOPPED LOCKING. WON'T RESPOND TO FOB, INTERIOR AUTO DOOR LOCK OPENER OR MANUAL INTERVENTION. DOOR CAN NOT BE LOCKED. THIRD AUTOMATIC DOOR LOCK PROBLEM: PASSENGER SIDE DOOR WON'T UNLOCK USING FOB, INTERIOR AUTO DOOR LOCK OPENER. MANUAL INTERVENTION USING INSIDE DOOR HANDLE OPENS THE DOOR. FOURTH AUTOMATIC DOOR LOCK PROBLEM: I HOPE IT WON'T BE THE DRIVERS DOOR!!! *TR

05/14/2012
Components: ENGINE
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

FOCUS WOULD LOSE RPM'S WHEN IDLING, WOULD ALMOST STALL. TOOK TO DEALERSHIP AND THEY FIRST SAID IT WAS DUE TO TANK BEING TOPPED OFF AND SAID IT WAS CORRECTED. PROBLEMS STILL EXISTED SO TOOK BACK 2 MORE TIMES AND FINALLY SAID IT WAS A SENSOR. REPLACED AND WORKED FINE FOR COUPLE OF YEARS. NOW IT IS HAVING SAME PROBLEM, SEEMS THE SENSOR FOR THE IDLE IS NOT MADE VERY WELL. HAVE APPOINTMENT SCHEDULED TO TAKE IN FOR REPAIRS. *JS

04/30/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DOOR LOCKS COULD NOT BE LOCKED OR UNLOCKED MANUALLY OR WHEN USING THE KEYLESS ENTRY REMOTE. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHERE THE DEALER ADVISED THAT THEY WERE UNABLE TO DETERMINE THE FAILURE. IN ADDITION, THE DOORS COULD NOT BE UNLOCKED FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000. UPDATED 05/31/12*LJ

04/23/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/16/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE SIDE OF THE VEHICLE. THE AIR BAGS DID DEPLOY AND THE CONTACT SUSTAINED MINOR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE COULD NOT BE SHUT OFF NOR SHIFTED INTO PARK FOLLOWING THE CRASH. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY WHO RULED THE VEHICLE AS DESTROYED. THE CONTACT WAS INFORMED THAT THE IGNITION WIRES HAD TO BE CUT TO SHUT THE VEHICLE OFF. THE FAILURE AND THE CURRENT MILEAGE WAS 43,648.

04/17/2012
Components: SUSPENSION
Incident Date: 03/07/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

VEHICLE CONSTANTLY "BOTTOMS OUT" OVER MINOR POT HOLES IN ROAD OR OVER SPEED BUMPS...IF DIP IN FREEWAY AT FREEWAY SPEEDS THE JOLT WILL KNOCK YOUR TEETH OUT. BEEN TO DEALER AND INDEPENDENT MECHANICS AND ALL SAY THAT SUSPENSION SYSTEM IS INTACT AND NOTHING BENT OR BROKEN. IT IS HORRIBLE HOWEVER TO HAVE TO EXPERIENCE. THE SHOCKS MUST BE HORRIBLE AND NOT WELL BUILT FOR THE CAR. HAVE HAD CONSTANT TIRE WEAR FROM POOR ALIGNMENT AND AGAIN, IT'S THE FRONT SUSPENSION THAT DOES NOT HOLD. *JS

04/16/2012
Components: AIR BAGS
Incident Date: 04/07/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, HE WAS INVOLVED IN A HEAD ON CRASH AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT ALSO MENTIONED THAT THE AUTOMATIC SWITCH FAILED SINCE THE ENGINE WAS STILL RUNNING AFTER THE CRASH. THE CONTACT DID NOT FILE A POLICE REPORT AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 52,000.

04/09/2012
Components: SUSPENSION
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

CAR BOTTOMS OUT BAD IT DOES NOT MATTER IF YOU ARE DOING FIVE MPH OVER A SPEED BUMP OR 35 MPH AND GO INTO A CORNER MOST OF THE TIME THE CAR WILL BOTTOM OUT AND IF YOU ARE OUT ON THE FREEWAY DOING 65 MPH AND HIT A DIP OR A SHARP CORNER IN THE ROAD HOLD ON BECAUSE IT ALMOST JARS YOUR TEETH LOOSE BECAUSE IT BOTTOMS OUT SO BAD I HAVE HAD TO CHECKED BY FORD NOTHING CAN BE DONE ABOUT IT TOLD IT WAS JUST THE NATURE OF THIS CAR. *TR

04/09/2012
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 08/31/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

ALL BUT THE DRIVER'S DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. CAR WAS TAKEN TO FORD DEALER TWICE WHEN GETTING THERE EVERYTHING WORKED FINE THIRD TIME IT WOULD NOT UNLOCK FOR THEM THEY REPLACED DOOR LOCK LATCH 'ACTUATOR ASSEMBLY AND DOOR LOCK SWITCH ASSEMBLY. WORKED FINE FOR ABOUT A WEEK AND STARTED DOING THE SAME THING CALLED AND GOT APPOINTMENT FOR THAT FRIDAY GOT READY TO TAKE IN AND THEY STARTED WORKING AGAIN AND HAVE WORKED SINCE BUT STILL CONCERNED ABOUT THIS HAPPENING AND US NOT BEING ABLE TO GET OUT OF THE CAR PERIOD. *TR

03/20/2012
Components: STRUCTURE
Incident Date: 11/13/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3EN7AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN HE CRASHED INTO A DEER. THE IMPACT CAUSED THE ROOF TO DETACH FROM THE VEHICLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND INQUIRED OF HOW THE ROOF WAS SECURED TO THE VEHICLE BUT THE MANUFACTURER WOULD NOT PROVIDE THE REQUESTED INFORMATION. THE CONTACT SPOKE TO A LOCAL MECHANIC AND WAS ADVISED THAT THE ROOF SHOULD HAVE BEEN WELDED MUCH MORE SECURELY THAN WHAT IT WAS. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGES WERE 15,000. UPDATED 04/19/12*LJ UPDATED 05/02/12

03/02/2012
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/18/2010
Crash: No
Fire: No
Summary

MY 2010 FORD FOCUS WAS PURCHASED ON 3/10/2010. WITHIN THE FIRST WEEK OF OWNERSHIP, THE DOOR LOCKS WERE NOT WORKING PROPERLY AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE PROBLEM REPEATED INTERMITTENTLY AND THE VEHICLE WAS TAKEN BACK NUMEROUS TIME WITH THE SAME COMPLAINT. TODAY, AFTER HAVING DEALT WITH WORKING/NON-WORKING LOCKS ON THE DOORS, ESPECIALLY THE DRIVER'S DOOR FOR MORE THAN A MONTH, WE GOT THE SAME RESPONSE, "WE NEED TO SEE THE VEHICLE WHEN THE PROBLEM IS OCCURRING." HOW AM I SUPPOSED TO RECREATE THE PROBLEM TO SUIT THEIR OBJECTION TO MAKING A REPAIR? IN CHECKING FURTHER INTO THIS I FOUND THAT THIS SITUATION HAS EXISTED SINCE THE 2000 FORD FOCUS. WHEN IS FORD GOING TO BE MADE TO FIX THIS SO THAT WE DO NOT END UP PAY OUT NEARLY $500 FOR A 4-DOOR LOCK ASSEMBLY REPLACEMENT? ENOUGH IS ENOUGH! IN AN ACCIDENT, SOMEONE IS NOT GOING TO GET OUT OF THE VEHICLE AND IF THERE IS A FIRE, POSSIBLY NONE OF THE OCCUPANTS WILL ESCAPE. FORD IS NOT WILLING TO FIX THIS. I THINK IT IS TIME THAT THIS SAFETY MATTER WAS ADDRESS BY AN AGENCY THAT CAN MAKE THEM DEAL WITH IT ONCE AND FOR ALL. A TEN YEAR INTERMITTENT FAILURE RECORD IS NOT A GOOD ONE. IT MAKES ME WONDER HOW MANY PEOPLE HAVE DIED OR BEEN INJURED DEALING WITH LOCKS THAT DO NOT OPERATE AS EXPECTED? CRAWLING OVER THE CENTER CONSOLE TO EXIT FROM THE PASSENGER'S SIDE OF THE VEHICLE IS NOT PRACTICAL FOR THOSE OF US WHO ARE ELDERLY AND/OR DISABLED. I AM BOTH ELDERLY AND DISABLED. NOW WHAT? *TR

01/04/2012
Components: SUSPENSION
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN6AW******
Summary

THE CAR BOTTOMS OUT EASILY WHEN DRIVING ON PAVED ROADS. IF YOU HIT A SLIGHT VARIATION IN THE ROAD, YOU HAVE TO SLOW WAY DOWN OR THE CAR HITS BOTTOM. GOING OVER DIRT ROADS OR CROSSING RAILROAD TRACKS REQUIRES A MINIMAL, BARELY MOVING SPEED. THE TIRE PRESSURE IS ACCURATE. FORD DEALER TELLS ME THERE IS NOTHING WRONG. *TR

12/28/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/22/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

2010 FORD FOCUS DRIVER'S FRONT BRAKE PAD COMPLETELY WORN AWAY PRIOR TO 18,000 MILES, TOOK IN FOR WARRANTY COVERAGE AND TOLD IF THE CALIPUR WAS BAD IT WOULD BE REPLACED PER WARRANTY. FORD TECH STATED CALIPER WAS STICKING BUT I WAS OVER THE 18,000 MILE TIMEFRAME FOR MAINTENANCE ISSUES. I CONTACTED SEVERAL INDEPENDANT BRAKE COMPANIES AND WAS TOLD THAT THERE WAS NO REASON FOR THE BRAKES TO FAIL AT THAT MILEAGE AND AGE. FORD WANTED TO CHARGE ALMOST $500 FOR REPAIR. TOOK TO ANOTHER INDEPENDANT BRAKE SERVICE PLACE AND WAS TOLD THAT THE CALIPER IS STICKING, HAD TO REPLACE DRIVER'S FRONT BRAKE PAD AS IT WAS WORN METAL TO METAL AND DID DAMAGE TO THE ROTOR. NO WARNING THAT BRAKES WERE GOING BAD UNTIL THE PAD WAS COMPLETELY WORN AWAY AT WHICH TIME I CONTACTED FORD AND TOOK IT IN. FORD REFUSED TO RECOGIZE IT WAS A DEFECT. *TR

12/08/2011
Components: TIRES
Incident Date: 03/30/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS WITH KUMHO SOLUS TIRES, SIZE 205 50/16, DOT NUMBER: C0117. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE PASSENGER SIDE TIRE WAS REPLACED TWICE AND EACH TIME, THERE WAS ONLY 1,000 MILES ACCRUED ON THE TIRE. THE CONTACT STATED THAT THE PREMATURE WEAR WAS CAUSED BY THE TREAD OF THE TIRE. THE FAILURE MILEAGE WAS 850 AND THE CURRENT MILEAGE WAS 4,400.

11/22/2011
Components: AIR BAGS
Incident Date: 11/11/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

THE 2010 FORD FOCUS WAS HIT CAUSING IT TO FLIP END OVER END WITH MAJOR DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THE DRIVERS FRONT AIR BAG DID NOT OPEN.. ALL SIDE AND PASSENGER AIR BAGS DID OPEN. THE INSURANCE COMPANY CONSIDERS THE FOCUS TO BE A TOTAL LOSS. *TR

11/10/2011
Components: SEATS
Incident Date: 07/12/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

THE HEAD REST PROJECT FORWARD TO THE POINT OF CAUSING NECK PAIN AND HEADACHES. CAUSES SEVERE PAIN MAKING IT HARD TO SLEEP AFTER DRIVING FOR ANY LENGTH OF TIME. *TR

10/24/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD NOT OPEN AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT IF THE DOOR LOCKS WERE REPLACED, THE FAILURE WOULD NOT BE CORRECTED. THE MANUFACTURER SENT AN ENGINEER TO INSPECT THE VEHICLE. THE ENGINEER ADVISED THE CONTACT THAT THE VEHICLE DID NOT HAVE A FAILURE BUT MORE SO A MAINTENANCE PROBLEM IN WHICH THE VEHICLE DOORS WOULD NOT LOCK BECAUSE DIRT HAD BUILT UP BETWEEN THE LOCKS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100, 000 AND THE CURRENT MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE. UPDATED11/29/11 *BF UPDATED 01/30/12

10/05/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS SE. THE CONTACT STATED THAT THE DOORS WOULD NOT UNLOCK. THE CONTACT WAS CONCERNED ABOUT BEING LOCKED IN THE VEHICLE AND NOT BEING ABLE TO EXIT. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,400.

10/05/2011
Components: SUSPENSION,WHEELS
Incident Date: 09/26/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

BOTH TIRES ON BACK CUPPED AND I WAS TOLD BY DEALER THAT IT WAS BECAUSE I DID NOT ROTATE THEM. I HAD TO BUY TIRES AND ALSO PAY FOR ALIGNMENT. NOW AT 56251 MILES IT DID IT AGAIN. TOOK IT TO DEALER AGAIN AND NOW THEY DAY IT NEEDS A REAR ADJUSTMENT KIT THAT COST $240.00 DOLLARS AND I HAVE TO PAY FOR IT. THE SERVICE CONSULTANT SAID IT WAS A FACTORY DEFECT BUT FORD SAYS IT ISN'T AND THEY WILL NOT PAY FOR IT. ALSO I TOOK IT IN BECAUSE IT MAKES A LOUD THUMP WHEN I HIT A BUMP. I TOLD THEM IT SOUNDS LIKE SHOCKS ARE BAD BUT THEY SAID NOTHING IS WRONG WITH CAR.

10/03/2011
Components: SUSPENSION
Incident Date: 10/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN9AW******
Summary

BOTH REAR TIRES STARTED MAKING NOISE. TOOK IT TO DEALER AND THEY SAID I HAD TO REPLACE 2 TIRES CAUSE THEY CUPPED. BOUGHT 4 NEW TIRES AND HAD AN ALLIGNMENT DONE. DID EVERYTHING THEY TOLD ME I HAD TO DO AND NOW AGAIN TIRES CUPPED. TOOK IT TO DEALER AND NOW THEY SAID IT NEEDS A REAR ADJUSTMENT KIT THAT COST OVER $900 PLUS LABOR, NEW TIRES AND ALLIGNMENT. FORD NOR DEALER WANT TO COVER ALL COST. ALSO MAKES A LOUD THUMP WHEN GOING OVER BUMP LIKE SHOCKS ARE BAD. TOOK IT TO DEALER AND THEY SAID SHOCKS WERE GOOD AND NOTHING WAS WRONG WITH IT. *TR

09/27/2011
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

AFTER PURCHASING CAR PAINT CAME OFF UNDER PASSANGER FRONT DOOR ,ABOUT AN INCH LONG AND 1/4 WIDE. AT 32000 MILES PAINT WAS COMING OFF OF HOOD 1 INCH WIDE AND 1 INCH LONG. *TT

09/26/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 09/25/2011
Crash: No
Fire: No
Summary

I WAS LOCKED IN MY OWN CAR! THE DRIVER'S SIDE DOOR WOULD NOT UNLOCK. I TRIED THE INSIDE DOOR LATCH, THE OUTSIDE DOOR LATCH, KEY FOB, AND EVEN TRIED TO UNLOCK WITH THE KEY FROM THE OUTSIDE. I HAD FRIENDS TRYING TO HELP ME GET THE DOOR UNLOCKED, WITH NO LUCK. I HAD TO CRAWL OUT THE PASSENGER SIDE OF THE CAR. AFTER LETTING THE CAR SIT OF OVER AN HOUR, THE DOOR WOULD FINALLY UNLOCK. THE DEALER IS SAYING IT IS THE ACTUATOR MOTOR GOING OUT, COST FOR THE MOTOR ALONE IS $400. THAT DOES NOT INCLUDE THE LABOR TO INSTALL IT. I THINK IT IS RIDICULOUS THAT AN ELECTRICAL MOTOR WOULD GO OUT WITH ONLY 38000 MILES ON IT. FROM WHAT I HAVE READ, THERE MOST CERTAINLY SHOULD BE A RECALL. HOPEFULLY IT WILL NOT REQUIRE SOMEONE GETTING TRAPPED IN A CAR AND LOOSING THEIR LIFE FOR THAT TO HAPPEN. *TR

09/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/01/2011
Crash: No
Fire: Yes
Summary

THE INCIDENT OCCURRED ON 9/1/2011 AT ABOUT 3:00 PM. TRAFFIC WAS LIGHT AND WEATHER WAS DRY AND SUNNY. WE HAD BEEN DRIVING ABOUT 3 TO 4 HOURS WHEN THE PROBLEM BEGAN. WHILE DRIVING THE POSTED SPEED LIMIT IN OHIO ON I-75 SOUTHBOUND JUST SOUTH OF MILE MARKER 99 THE CAR STARTED BEHAVING LIKE I WAS OUT OF GAS EVEN THOUGH I HAD AT LEAST A HALF TANK LEFT. IT STARTED TO STALL AS I PULLED IT TO THE SHOULDER OF THE ROAD. AS I GOT IT STOPPED I NOTICED SMOKE/STEAM COMING FROM UNDER THE HOOD. I ATTEMPTED TO OPEN THE HOOD LATCH INSIDE THE CAR BUT WAS UNABLE TO. MY WIFE AND I EXITED THE CAR AND WENT TO THE FRONT WHERE SHE NOTICED IT WAS ON FIRE. WE IMMEDIATELY CALLED 911 FOR HELP. THE FIRE DEPARTMENT AND OHIO STATE TROOPERS ARRIVED AND ATTEMPTED TO PUT THE FIRE OUT. THE CAR WAS TOTALLY DESTROYED AS THE FIRE COMPLETELY ENGULFED THE CAR. THE VEHICLE WAS NEVER MODIFIED FROM STOCK AND WAS MAINTAINED AS REQUIRED. *TR

09/01/2011
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/11/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS EXHIBITED FAILURES WHEN UNLOCKING THE VEHICLE USING THE KEY FOB AND MANUALLY. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER TWICE AND THE DEALER WAS ABLE TO GET THE DOORS OPENED BY REPLACING THE LINKAGE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT. THE CONTACT HAD TO CRAWL THROUGH THE WINDOW IN ORDER TO ENTER THE VEHICLE. THE FAILURE MILEAGE WAS 10,900. THE RIGHT AND LEFT REAR DOORS WOULD NO LONGER OPEN; NOT EVEN MANUALLY. UPDATED 09/29/11 UPDATED 9/27/11 *CN FORD INFORMED THE CONSUMER, THEY WERE NOT RESPONSIBLE FOR ANY REPAIRS, DUE TO THE FACT THE CONSUMER LIVES ON A GRAVEL ROAD AND DIRT WAS GETTING INSIDE THE DOOR LOCKS. THEY CLAIMED IT WAS AN ENVIRONMENTAL ISSUE. UPDATED 10/14/11.*JB UPDATED 11/07/11 *BF THE CONSUMER STATED HE/SHE DID NOT CRAWL THROUGH THE WINDOW. FORD TOLD THE CONSUMER TO CRAWL THROUGH THE WINDOW IN THE EVENT OF AN ACCIDENT. THE CONSUMER DECLINED DUE TO BEING DISABLED. THE CONSUMER STATED THE FAILURE MILEAGE WAS BEFORE 10,900. UPDATED 06/13/2012 *JS UPDATED 06/15/12 UPDATED 06/21/12 ... UPDATED 08/15/12 *BF UPDATED 08/20/12 *BF UPDATED 08/20/2012 *JS THE CONSUMER STATED THE RIGHT REAR DOOR COULD NOT BE UNLOCKED MANUALLY OR BY REMOTE. UPDATED 08/21/12 UPDATED 08/11/12 *BF UPDATED 09/17/2012 *JS THE CONSUMER STATED THE LEFT REAR DOOR AND RIGHT REAR DOOR WOULD NOT UNLOCK MANUALLY OR WITH THE REMOTE. UPDATED 09/24/12 UPDATED 10/29/14*JB

08/23/2011
Components: VISIBILITY,LATCHES/LOCKS/LINKAGES,TIRES
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN3AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED BOTH PASSENGER AND DRIVERS REAR POWER DOORS WERE DEFECTIVE. SHE WAS ONLY ABLE TO EXIT THE VEHICLE FROM THE REAR, IF THE VEHICLE WAS IN PARK AND THE FRONT DRIVER SIDE DOOR WAS OPENED. THE DEALER ADVISED HER THAT THE VEHICLE WAS OPERATING AS DESIGNED AND TO REPLACE THE LOCKING MECHANISM IF SHE DID NOT FEEL SAFE. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 23,135. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 9/27/11 *CN THE SUNROOF LEAKED WATER AND THE TIRES CAUSED A SEVER VIBRATION. THE TIRE ISSUE HAS SINE BEEN RESOLVED.

08/21/2011
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN9AW******
Summary

I OWN A 2010 FORD FOCUS. THE BACK DOOR ON THE DRIVER'S SIDE WILL NOT OPEN OR CLOSE. THE DEALER WAS SUPPOSED TO HAVE FIXED IT BUT IT IS BACK TO NOT WORKING. THIS SAME THING HAS HAPPENED TO MY SON WHO OWNS A 2008 FORD FOCUS. I THINK FORD NEEDS A RECALL ON THE 2008 AND 2010 FORD FOCUS. *TR

08/15/2011
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 08/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

ELECTRONIC THROTTLE BODY LIGHT COMES AND 2010 FORD FOCUS JUST LOSES POWER..THIS SEEMS TO BE A ON GOING ISSUE.... *TR

08/11/2011
Components: POWER TRAIN
Incident Date: 05/03/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

BOUGHT USED 2010 FORD FOCUS IN FEBRUARY. HAD NO PROBLEM FOR THE FIRST 3 MONTHS OF OWNING THE VEHICLE, THEN ALL OF A SUDDEN I WAS HAVING ISSUES. THE CAR STARTED PULLING TO THE RIGHT TOO MUCH, TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR, THEY SAID ITS NORMAL FOR THE "SLIGHT" PULLING TO THE RIGHT AS IT'S THE ROAD AND NOT THE CAR (TIRE PRESSURE WAS ALL IN RANGE), SO THEY SENT ME HOME. THIS IS AN ONGOING ISSUE WITH NO ANSWER. TWO WEEKS AFTER, I WAS HAVING STEERING WHEEL PROBLEMS. IT WOULD SHAKE("RATTLE") WHEN COMING TO A STOP(BREAKING) AND WHEN I WAS DRIVING OVER 45 MPH. SAME DEALERSHIP RAN A DIAGNOSTIC TESTING AS WELL AS TEST DRIVE,FOUND NOTHING WAS WRONG, THIS HAS BEEN AN ONGOING ISSUE FOR 3 MONTHS WITH NO FIXES. I TOOK IT TO A FORD CERTIFIED DEALERSHIP, THEY FOUND NOTHING THAT WAS CAUSING THE PROBLEM, NOTHING THEY CAN DO TO HELP ME FURTHER. I AM ALSO HAVING AN A/C ISSUE, IT IS NOT COOLING AT MAX AND IS EMITTING A FOUL ODOR AFTER TURNING THE VEHICLE ON. DEALERSHIP CHECKED THE CABIN FILTERS AND COOLING LIQUIDS, ALL WAS CLEAN AND FULL - OFFERED TO DO A "SPRAY" TO TRY AND ELIMINATE THE ODOR,BUT DID NOT WANT TO PROCEED WITH THAT OPTION.. MY BIGGEST ISSUE IS WITH THE CAR NOT ACCELERATING WHEN PRESSING GAS PEDAL AND ALSO KEEPS ROLLING FORWARD AFTER APPLYING BREAKS AND WHEN AT A STOP. THIS IS A RECENT ISSUE WITHIN THE PAST MONTH. I WILL PRESS THE BRAKE PEDAL WHEN COMING TO A STOP, BUT HAVE TO PUSH THE BRAKE PEDAL ALMOST DOWN TO THE FLOOR TO MAKE IT STOP COMPLETELY. I HAVE HAD CLOSE-CALLS WITH RUNNING INTO THE BACK OF OTHER VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. ALSO WHEN I AM AT A COMPLETE STOP, THE CAR WILL UNEXPECTEDLY "KICK" AND KEEP MOVING FORWARD, THUS CAUSING ME TO HAVE TO PUT EVEN MORE PRESSURE ON THE BRAKES TO MAKE IT STOP. ALONG SIDE THAT ISSUE IS WITH MY ACCELERATOR. I WILL APPLY THE GAS PEDAL AND THE CAR WOULD NOT ACCELERATE AND WILL GIVE A FEW KICKS IF I PRESS IT DOWN ON IT MORE TO MAKE IT ACCELERATE. NO FIXES. ONGOING ISSUE OVER A MONTH. *TR

08/05/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/19/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN6AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE VEHICLE SUDDENLY STALLED. AFTER A FEW MINUTES, THE VEHICLE RESTARTED AND BEGAN TO DRIVE AS NORMAL. THE DEALER DIAGNOSED THAT THERE WAS A SENSOR FAILURE INSIDE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 15,000.

07/26/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/24/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE IGNITION WIRING WAS EXPOSED AND WOULD CAUSE THE THIRD CYLINDER TO MISFIRE. THE VEHICLE WOULD ALSO STALL WHILE DRIVING 10 MPH. THE VEHICLE RESTARTED IMMEDIATELY, BUT THE CONTACT HAD TO CONTINUOUSLY APPLY PRESSURE TO THE ACCELERATOR PEDAL DUE TO THE LOSS OF THE THIRD CYLINDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE WIRING WAS CHEWED BY A RODENT, RESULTING IN THE STALLING. THE VEHICLE WAS REPAIRED BY REPLACING THE EXPOSED WIRING. THERE WAS NO RECALL FOR THIS FAILURE. THE MANUFACTURER WAS NOTIFIED, AND STATED THAT IT WAS UP TO THE DEALER WHETHER OR NOT TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 25,000.

07/11/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/22/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN2AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THERE WAS A CLICKING NOISE IN THE FRONT OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT ALSO HAD TO REPLACE THE BRAKES AND STRUTS, BECAUSE THE VEHICLE PULLED TO THE RIGHT WHEN THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE 15,506.

07/11/2011
Components: POWER TRAIN
Incident Date: 06/15/2011
Crash: No
Fire: No
Summary

I BOUGHT A 2010 FORD FOCUS IN OCTOBER OF LAST YEAR. I HAVE NOT HAD ANY PROBLEMS UNTILL NOW. I WAS DRIVING UP THE ROAD AND MY VEHICLE LOST ITS POWER COMPLETLY AND THE WRENCH LIGHT CAME ON. THE 3 THINGS I HAVE FOUND COMMON WHEN THIS HAPPENS IS THAT MY RPMS ARE AT 1.5 TRYING TO PUSH TO 2...THE MPH IS ABOUT 45 TO 50 AND I HAD JUST FILLED UP WITH GAS A FEW DAYS PRIOR AND WAS AT APPROXIMATELY 3/4 TANK FULL. I PULL IT OVER TO PARK AND IT SHAKES VIOLENTLY. I HAVE NO POWER IN THE GAS PEDAL. I TURN THE CAR OFF FOR A MINUTE THEN TRY TO START IT UP AGAIN AND IT TAKES A BIT FOR IT TO TURN OVER. THEN ITS RUNNING FINE..THAT IS UNTILL IT DOES IT AGAIN. THIS WEEK WILL BE THE 3RD TIME THE DEALER HAS MY CAR TO TRY AND FIGURE OUT WHAT'S WRONG. THEY CONTINUE TO TELL ME NOTHING.G IS WRONG AND THEY ARENT PICKING UP ANY CODES. I ASKED THEM IF THEY LOOKED UNDER THE HOOD AND THEY SD YES. THEY HAVE GONE TO FORD THIS TIME TO FIND SOME KIND OF ANSWER. THIS CAR DOESN'T EVEN HAVE 20K MILES ON.IT. I BOUGHT IT BRAND NEW. IT IS UNDER FULL WARRANTY THANK GOODNESS OTHERWISE I WOULD BE SCREWED. *TT

06/28/2011
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN0AW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WERE DEFECTIVE. WHEN THE CONTACT PUSHED THE UNLOCK BUTTON IT WOULD NOT RESPOND OR THE DOOR WOULD CONTINUE TO STAY LOCKED. THE DEALER REPLACED THE DOOR LOCKS NUMEROUS TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16 AND THE CURRENT MILEAGE WAS 26,127. UPDATED 8/30/11 *CN UPDATED 09/28/11

06/13/2011
Components: SUSPENSION
Incident Date: 06/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN2AW******
Summary

I HAD SIMILAR PROBLEM AS COMPLAINT FILED ODI10307817. I WOULD HAVE A LOUD NOISE LIKE THE CAR SUSPENSION WAS BOTTOMING OUT WHEN GOING OVER MODERATE BUMPS. I ALSO HAD EXCESSIVE TIRE WEAR ON FRONT TIRES AT ONLY 32000 MILES, FRONT TIRES HAD TO BE REPLACED. FORD SAID THEY COULD NOT DUPLICATE THE PROBLEM OF BOTTOMING OUT AFTER MUCH COMPLAINING FORD FINALLY FIXED EVERYTHING BUT SAID THE FRONT END WAS OUT OF ALIGNMENT. WHEN ASKED WHAT WAS DONE TO FIX THE PROBLEM WAS INFORMED THAT THE SUBFRAME HAD TO BE ADJUSTED AND BECAUSE OF THAT AN ALIGNMENT HAD TO BE PERFORMED. I EVEN FOUND ON FORD'S WEBSITE A SERVICE BULLETIN FOR THERE SERVICE TECHNICIANS FOR THE LOUD NOISE WHEN BOTTOMING OUT. *TR

06/06/2011
Components: UNKNOWN OR OTHER
Incident Date: 05/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

I WAS GOING TO E. GRAND RIVER @ POSTED SPEED OTHER CAR MADE LEFT TURN FAILING TO YIELD AND STRUCK INTO MY CAR, WENT OVER CURB AND STRUCK BRICK FOUNDATION. MY RIGHT HAND BONE BROKE, HAD SURGERY TO FIX. MY 2010 FOCUS IS TOTALED.

05/11/2011
Components: POWER TRAIN
Incident Date: 05/07/2011
Crash: No
Fire: No
Summary

2010 FORD FOCUS WAS HAVING ROUGH IDLING WHILE STOPPED AND THE CAR BEING ON AND ON PARK. TOOK IT TO THE FORD DEALERSHIP BECAUSE IT'S STILL UNDER WARRANTY, THE SUPPOSEDLY CHECKED AND FIXED IT. IT STOPPED DOING THAT FOR A FEW DAYS THEN IT STARTED BACK AGAIN WITHIN A WEEK I TOOK IT BACK TO THE DEALERSHIP. THEY KEPT THE CAR FOR A DAY AND A HALF AND WHEN THEY RETURNED IT THEY DIDN'T SAY WHAT WAS WRONG WITH IT THEY JUST CLEANED OUT THE THROTTLE AS PER THE PAPERWORK THE GAVE ME. THEN ABOUT A WEEK LATER I WAS DRIVING ON THE FREEWAY AND THE GAS PEDAL (ACCELERATION) STOPPED WORKING AND THE WRENCH LIGHT CAME ON! IT'S AMAZING HOW MANY PEOPLE REALLY DON'T PAY ATTENTION ON THE FREEWAY I ALMOST GOT REARENDED. SO I HAD TO HAVE IT TOWED TO THE DEALERSHIP AT ALMOST 10PM SATURDAY NIGHT. COME MONDAY AFTERNOON THEY WANTED TO RELEASE THE CAR BECAUSE THEY COULD NOT FIND ANYTHING WRONG WITH IT. I TOLD THEM THERE IS NO WAY I AM TAKING THE CAR BACK. A CAR DOESN'T STOP WORKING IN THE MIDDLE OF THE FREEWAY FOR NO REASON NOW COME WED. STILL HAVE NOT HEARD ANYTHING AS OF YET!!!! *TR

05/04/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 12/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3GN9AW******
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE THE VEHICLE WAS STOPPED THE ENGINE BEGAN TO IDLE VERY LOUDLY. THE CONTACT ALSO STATED THE VEHICLE WOULD INTERMITTENTLY STALL WHILE DRIVING AT ANY SPEED. UPON RESTARTING THE VEHICLE IT WOULD OPERATE NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FIVE OCCASIONS AND ADVISED THE CONTACT THAT THE THROTTLE BODY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 19,000.

04/29/2011
Components: POWER TRAIN
Incident Date: 04/27/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7BW******
Summary

NOISES COMING FROM TRANSMISSION.....SOUNDS LIKE GEARS POSSIBLY GRINDING A BIT? HAD DEALER CHECK OUT PROBLEM, SAID FORD CO. WAS AWARE OF NOISES BUT MAY WAIT TILL FURTHER COMPLAINTS COME IN. DEALER TOLD ME TO CALL OR COME BACK IF GETS WORSE..ITS GETTING WORSE. CAR IS ABOUT 2 MONTHS OLD WITH 1800 MILES ON IT, 4 SPEED AUTO TRANNY. NOISE IS MOST PROMINENT WHILE GOING OVER BUMPS AND ACCELERATING AND STOPPING AND ACCELERATING. *TR

04/19/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
Incident Date: 03/06/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FNXAW******
Summary

FOUR WEEKS AFTER I PURCHASED MY 2010 FORD FOCUS, I TURNED ON THE A/C AND TO MY SURPRISE THE A/C NEVER GOT COLD. I HAD IT RUNNING FOR 20 MINUTES BUT IT NEVER GOT COLD. THE NEXT DAY CALLED AND TOOK THE CAR TO BE CHECKED OUT, THEY KEPT IT TWO DAYS AND HAD ME COME PICK IT UP SAYING THAT THEY WOULD HAVE TO INVESTIGATE. THE NEXT DAY I GOT A CALL FROM FAIRFIELD FORD SAYING THAT THERE WAS A OBJECT IN THE A/C AND NOT COVERED BY MY WARRANTY! WHEN I BOUGHT THE CAR IN FEBRUARY IT WAS STILL COLD WEATHER SO NEVER TURNED ON THE A/C WHEN I DID THE TEST DRIVE, NEVER WOULD THINK THAT A ALMOST NEW CAR THAT IS PRE-OWNED WOULD HAVE A BAD A/C SYSTEM!! I TRULY THINK THE A/C WAS BAD AND THEY KNEW IT PRIOR TO SELLING THE CAR TO ME. NOW HAVING SQUEAKS WHEN I BACK OUT MY GARAGE IN THE MORNINGS, RECENTLY HAD IT CHECKED AND THE SAY MY BACK DRUMS ARE NO LONGER ROUND AND NEED TO BE RESURFACED OR REPLACED!! ONLY HAVE HAD THIS CAR 6 WKS NOW AND SO FAR HAVE TWO MAJOR PROBLEMS WITH IT, HAVE NOTIFIED THE BBB ABOUT THE A/C, GUESS NOW HAVE TO CONTACT THEM ABOUT THE BRAKES TOO.! *TR

04/15/2011
Components: AIR BAGS
Incident Date: 01/02/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3ENXAW******
Summary

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT WAS DRIVING 35 MPH WHEN A VEHICLE DROVE INTO HER PATH AND THE CONTACT CRASHED HEAD-ON INTO THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE CONTACTED WAS AWAITING A RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 23,000. UPDATED 05/24/11*LJ UPDATED 2/8/12 *CN

03/24/2011
Components: VISIBILITY
Incident Date: 03/04/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN1BW******
Summary

2011 FORD FOCUS @ 1281 MILES ON 3/4/2011- WINDSHIELD WIPER BLADES NOT CLEARING WINDSHIELD AND LIFT OFF GLASS. WIPER BLADES THEN BROKE OFF OF WIPER ARM DUE TO DEFECTIVE PLASTIC CLIP ATTACHMENT. DRIVERS SIDE BLADE PARTIALLY DETACHED WHILE DRIVING AT HIGHWAY SPEEDS IN HEAVY RAIN AND BECAME TRAPPED UNDER PASSENGER BLADE DISABLING IT. PASSENGER BLADE HAD TO BE REPLACED DUE TO CRACKING OF PLASTIC CLIP 1 WEEK LATER @ 1587 MILES. BOTH BLADES WERE REPLACED AT A FORD DEALERSHIP WITH NON-DEFECTIVE PARTS AT NO COST TO OWNER. *TR

03/01/2011
Components: STEERING,ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP31N07W******
Summary

PURCHASED VEHICLE OCTOBER 2010, DRIVER SIDE SEAT BELT UNBUCKLES AND KEY STICKS IN IGNITION AND STEERING WHEEL LOCKS.

02/18/2011
Components: VISIBILITY
Incident Date: 02/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3HN5AW******
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH WITH THE SUN ROOF CLOSED AND THE GLASS SHATTERED. NOTHING HIT THE SUN ROOF NOR WAS SHE DRIVING UNDERNEATH AN OVERPASS. SHE IMMEDIATELY DROVE THE VEHICLE TO THE DEALER. THE DEALER ADVISED HER THAT THE SUNROOF GLASS NEEDED TO BE REPLACED AND THE VEHICLE WAS REPAIRED. THE DEALER AND THE MANUFACTURER DID NOT ASSUME ANY RESPONSIBILITY FOR THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. UPDATED 5/9/11 *CN UPDATED 05/16/11

12/16/2010
Components: AIR BAGS
Incident Date: 11/14/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3EN8AW******
Summary

AIR BAGS FAILED TO DEPLOY ON 2010 FORD FOCUS DURING ROLLOVER ACCIDENT. *TR

12/02/2010
Components: STEERING,TIRES,WHEELS,TRACTION CONTROL SYSTEM
Incident Date: 11/30/2010
Crash: Yes
Fire: No
Summary

MOM AND I WAS DRIVING A RENTAL. 2010 FORD FOCUS. EARLIER THAT DAY SHE WAS DRIVING THE CAR AN COMPLAINED IT WAS WOBBLING WHEN THE STEERING WHEEL STILL. FOR ME, AT FIRST WHEN I WAS DRIVING I THOUGHT IT WAS THE WIND MAKING THE CAR WOBBLE, BUT AS I WAS DRIVING DOWN THE HIGHWAY AND NOTICE MY BACK RIGHT TIRE ROTATION WAS VERY UNUSUAL (IT JUST DIDN'T FEEL RIGHT) SO I SLOW DOWN TO FEEL THE SAME REACTION. WHEN I DID MY CAR FISHTAILED INTO THE MEDIAN WALL OF THE HIGHWAY (SMASHING IN THE RIGHT SIDE OR DRIVER SIDE OF THE CAR) (WHEN HITTING THE WALL , THE BREAKS AND STEERING WHEEL LOCKED UP) AND BOUNCED ME ACROSS TO THE LEFT SIDE OF THE HIGHWAY HITTING THE METAL RAIL THAT HELP ME STOP ROLLING, ENDED UP WITH MINOR INJURIES, SERIOUS HEADACHES, AND A SO CALLED TICKET OF $130 FAILURE TO CONTROL MY VEHICLE I DON'T KNOW IF FORD FOCUS FUNCTION THAT WAY, BUT I WILL NEVER ADVISE ANYONE TO EVER GET A FORD! *TR

10/07/2010
Components: SEATS
Incident Date: 09/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN7AW******
Summary

MY 2010 FORD FOCUS CANNOT BE DRIVEN WITH THE HEADREST IN PLACE. IT PUSHES MY HEAD TOO FAR FORWARD TO AN UNNATURAL AND PAINFUL POSTURE. I KNOW IT'S A SAFETY ITEM, BUT I HAD TO REMOVE IT SO IT COMPROMISES RATHER THAN ENHANCES SAFETY. I WOULD REPLACE IT WITH AN AFTERMARKET HEADREST WITH BETTER DESIGN IF I COULD FIND ONE. *TR

09/13/2010
Components: VISIBILITY
Incident Date: 09/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN1AW******
Summary

DRIVING ON HIGHWAY 65 MPH THAN I HEARD A LOUD BOOM AND GLASS WAS ALL OVER ME . THE SUN ROOF HAD SHATTERED . PULLED OVER VERY SCARED THAT I MAY HAVE BEEN CUT. SUNROOF WAS VENTED OPEN WHEN THIS HAPPENED . DEALERSHIP REFUSES TO REPLACE AT THEIR COST . HAD TO REPORT TO INSURANCE COMPANY. ON MY WAY TO INDEPENDENT GLASS COMPANY AT MY EXPENSE ! 2010 FORD FOCUS 8700 MILES. *TR

08/06/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 08/04/2010
Crash: No
Fire: No
Summary

THE STEERING WHEEL AND FRONT WHEELS LOCK IF THE CONTACT KEY IS IN THE OFF POSITION AS DESCRIBED IN MY OWNER'S FOCUS 2010(MANUAL TRANSMISSION) BOOKLET IF WE WANT TO PULL THE FOCUS BEHIND MY 1998 30 FOOT WINNEBAGO ADVENTURER. SO I TURNED THE KEY IN POSITION 2, ACCESSORIES, AND DROVE MORE THAN 500 MILES AFTER ADEQUATE WIRING WAS PERFORMED. THE FOCUS BATTERY WAS DEAD. A FORD DEALER COULD NOT SOLVE THIS MYSTERY. JUST IN CASE MY EML IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/22/2010
Crash: Yes
Fire: Yes
Summary

TL*THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHEN SHE REAR ENDED THE TRUCK IN FRONT HER, THE ENGINE BEGAN SMOKING. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

07/20/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/20/2010
Crash: No
Fire: No
Summary

I WAS NOT ABLE TO TURN THE IGNITION KEY IN MY 2010 FORD FOCUS {SES TRIM LEVEL} PAST HALFWAY BETWEEN THE ACCESSORY AND ON POSITIONS, THEN COULD NOT TURN IT BACK TO "FULL OFF" TO REMOVE KEY. FORD HAS KNOWN ABOUT THIS SINCE THE 2000 MODEL YEAR, BUT HAS NOT ISSUED A RECALL. *TR

06/10/2010
Components: STEERING
Incident Date: 06/09/2010
Crash: No
Fire: No
Vehicle Identification Number: WF0HP3XH8A1******
Summary

DRIVING WITH MY FAMILY IN MY NEW FORD FOCUS 2010 AND THE STEERING WHEEL LOCK IS LIKE A STONE, I COULD NOT TURN EITHER TO THE RIGHT OR LEFT. IN THE INSTRUMENT PANEL APPEARED "ASSISTED STEERING FAILURE". FORTUNATELY FOR MY PASSAGE BY A QUIET ROAD AND I STOP. TURN OFF AND RESTART IT AND THE FAILURE DISAPPEARED, BUT LISTEN TO HUM TURN THE STEERING WHEEL. TAKE IT TO FORD DEALER AND ONLY RESET THE COMPUTER TO DELETE THE WITNESS OF FAULT AND TOLD ME THAT IS READY NOW. HOW CAN I DRIVE SAFELY AFTER THE LIVED? *TR

05/14/2010
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 02/24/2010
Crash: No
Fire: No
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM WONDERING WHAT ACTION I CAN TAKE NEXT. I OWN A BRAND NEW 2010 FORD FOCUS PURCHASED IN FEB 2010. THE CAR HAS A TERRIBLE SMELL ON THE INSIDE, I HAVE TAKEN IT BACK TO THE DEALER WHERE I PURCHASED IT AND ALL THEY DID WAS SPRAY SOMETHING IN THE CAR AND SEND US HOME. THE SMELL IS SO BAD THAT ALL I CAN DO IS BACK THE CAR OUT OF MY GARAGE OPEN THE DOORS AND WINDOWS AND AFTER DOING THAT FOR SEVERAL HOURS A DAY I DRIVE IT BACK INTO MY GARAGE TO SIT. I CAN'T DRIVE MY BRAND NEW FORD ANYWHERE BECAUSE I GET SO SICK FROM THE SMELL. I HAVE CONTACTED THE FORD MOTOR COMPANY ABOUT MY PROBLEM AND THEY SENT ME TO TOUSLEY FORD. TOUSLEY HAD MY VEHICLE FOR A FEW DAYS AND BELIEVE THE PROBLEM IS THE PLASTIC PARTS INSIDE THE CAR, AND CLAIM THEY CAN'T DO ANYTHING ABOUT MY "TOXIC" CAR. I AM WONDERING WHO I CAN TALK TO GET AN ANSWER AND SOME HELP GETTING MY VEHICLE REPLACE BY ANOTHER 2010 FORD FOCUS THAT DOESN'T HAVE A VERY BAD SMELL IN IT. MY HUSBAND AND I GET SICK EVERY TIME WE GET IN THE CAR TO DRIVE IT DOWN THE ROAD. THE HOTTER THE INSIDE OF THE CAR GETS THE WORSE THE SMELL. THE DEALERSHIP EVEN TOOK THE CARPET IN THE TRUCK OUT TO SEE BUT FOUND NOTHING BUT A TERRIBLE SMELL. FORD HAS ADMITTED THAT THEY DON'T WANT TO SPRAY ANYTHING MORE INSIDE THE CAR BECAUSE IT WILL "MASK" THE SMELL IT ALREADY HAS L. HOW MANY MONTHS DOES IT TAKE OWNING A VEHICLE THAT YOU CAN ONLY DRIVE OUT OF YOUR GARAGE TO AIR IT OUT AND CAN'T DRIVE IT DOWN THE ROAD CAUSE YOU GET SICK. [XXX] *TR

05/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN0AW******
Summary

WHILE BRAKING WHEN COMING TO A COMPLETE STOP, THE ENGINE STARTS REVVING VERY HIGH. DEPENDING ON WHETHER OR NOT THE CAR IS IN GEAR, THE CAR WILL MOVE EVEN WHEN APPLYING THE BRAKE AS HARD AS POSSIBLE. THIS IS AN INTERMITTENT PROBLEM, IN FACT A VERY INFREQUENT ONE. CAR HAS BEEN BROUGHT INTO DEALER ON TWO OCCASIONS RE: THIS PROBLEM AND NO DIAGNOSIS HAS BEEN OBTAINED. THE CAR HAS LESS THAN 1500 MILES ON IT. EIGHT SEPARATE INCIDENTS HAVE BEEN NOTED, APPROXIMATELY EVERY 150 MILES. THE PROBLEM HAS ONLY OCCURRED WHEN STOPPING, NEVER WHILE DRIVING. *TR

05/05/2010
Components: POWER TRAIN
Incident Date: 03/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HAXAR******
Summary

OUR 2010 AUTOMATIC FORD FOCUS DEMONSTRATED PROBLEMS WITH SHIFTING GEARS AT ABOUT 7,000 MILES. ONCE THE CAR IS WARMED UP IT WILL NOT SMOOTHLY SHIFT. THIS OCCURS WHILE DRIVING BETWEEN 10-60 MPH, AND DEMONSTRATES MAJOR JERKING WHEN IT FINALLY DOES SHIFT, WITH REVVING/INCREASED RPMS. THIS PROBLEM OCCURS EVERYTIME THE CAR IS DRIVEN. THIS IS A MAJOR PROBLEM WHEN ENTERING A HIGHWAY OR A MAJOR ROAD WITH TRAFFIC, SINCE THE CAR ACCELERATION DOES NOT RESPOND. THE DEALERSHIP SAID THEY ARE AWARE OF THE PROBLEM AND IF CAUGHT IN TIME THE COMPUTER IS REPROGRAMMED. AT A CERTAIN POINT THE REPROGRAMMING NOT LONGER WORKS AND THE TRANSMISSION NEEDS MAJOR REPAIR. THE PROBLEM WAS NOT CORRECTED WITH COMPUTER REPROGRAMMING, AND IS NOW IN FOR MAJOR TRANSMISSION REPAIRS WITH 13,000 MILES ON IT. *TR

04/20/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3EN0AW******
Summary

CAR ENGINE KILLS WHILE DRIVING AT ALL SPEEDS WITHOUT WARNING. THIS HAS HAPPENED 7 TIMES IN THE LAST 23 DAYS, THE LAST TIME ON INTERSTATE IN THE LEFT AT 60 MPH. CAR WILL NOT START FOR SOME TIME AFTER BUT WILL START BUT STALL AGAIN. THE LAST TIME IT STALLED WHILE TURNING ACROSS A 6 LANE INTERSECTION WITH ONCOMING TRAFFIC AT HIGHWAY SPEED. FIRST EVENTS OCCURRED AT 174.5 MILES ON THE ODOMETER AND WAS TOWED TO THE DEALER. ON THE EVENING OF 31 MARCH 2010. CAR RETURNED ON EVENING OF 8 APRIL DEALER STATING THE INSTRUMENT CLUSTER CAUSED PROBLEM WITH THE CODED KEY MAKING THE CAR THINK IT WAS AN UNAUTHORIZED KEY. NEW INSTRUMENT CLUSTER WOULD NOT LOAD INTO THE COMPUTERS, DEALER STATED THEY HAD TO FORCE THE COMPUTER LOADING. CAR RETURNED TO ME THE AFTERNOON 8 APRIL AND BROUGHT BACK TO THE DEALER THE AFTERNOON OF 9 APRIL FOR SAME ISSUE WITH 300 MILES. DEALER STATES HE IS WORKING WITH THE MANUFACTURE ON PROGRAMMING A NEW COMPUTER AS THIS MIGHT BE THE PROBLEM BUT THEY ARE UNSURE, HAVE NEVER SEEN THIS BEFORE IN A NEW CAR. OF THE 23 DAYS I HAVE OWNED THIS CAR IT HAS BEEN IN THE SHOP FOR OVER 20 DAYS. I HAVE LOST MY TRUST IN THIS CAR AND FEEL THERE IS SOMETHING VERY WRONG FOR IT TO STALL WHILE MOVING IN 60 MPH TRAFFIC OR IN THE CENTER OF INTERSECTIONS. *TR

02/09/2010
Components: SUSPENSION
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN8AW******
Summary

2010 FORD FOCUS-SHOCKS APPEAR TO FAIL ON FRONT OF VEHICLE WITH A LOUD NOISE ON A MODERATE BUMP-SOME INDICATED LOSS OF STEERING CONTROL-BOTTOMS OUT COMPLETELY THIS IS AN ONGOING PROBLEM I WONDER IF I SHOULD PARK THIS THING. *TR

01/28/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2010
Crash: No
Fire: No
Summary

2010 FORD FOCUS SE DRIVER'S SIDE FLOOR MAT IS NOT PROPERLY AND SECURELY RETAINED IN POSITION AND MAY SLIDE UP AND UNDER THE ACCELERATOR PEDAL CAUSING "STUCK" PEDAL CONDITION. THE RETENTION SYSTEM CONSISTS OF 2 POSTS MOUNTED IN THE CARPET AND 2 CORRESPONDING HOLES IN THE MAT. MOST OTHER CARS USE A METAL HOOK IN THE CARPET THAT CLIPS TO A HOLE IN THE MAT. THE FOCUS MAT RETENTION POSTS IN THE CARPET ARE NOT STRONG ENOUGH TO HOLD THE MAT IN POSITION. THE MAT EASILY COMES OFF THE POSTS DURING EXIT OF THE VEHICLE AND THEN MIGRATES UP THE FLOOR KICK DURING FUTURE INGRESS AND EGRESS. THERE WAS NO INCIDENT IN MY SITUATION BUT TODAY I HAD TO PULL THE MAT DOWN WHEN IT HAD MIGRATED UP THE FLOOR KICK TO ALMOST TOUCHING THE PEDAL MOUNTING FRAME. IF THE MAT "ROLLED UP", IT COULD CATCH AND HOLD THE PEDAL AND NOT RELEASE WHEN THE DRIVER REMOVES HIS FOOT. TW*

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