EN

2010 Mercedes-Benz C-Class 4-DR. w/SAB

7
Recalls
423
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.5%

Complaints
Recalls

423 Complaints

for 2010 MERCEDES-BENZ C-CLASS
12/02/2021
Components: SUSPENSION
Incident Date: 12/02/2021
Crash: No
Fire: No
Vehicle Identification Number: Wddgf8bbxar******
Summary

Rear subframe failure due to corrosion. Car has approximately 130k miles. Based on internet reasearch, this is a common issue with the c300 w204 Mercedes’ car. It’s a serious safety issue and warrants a recall before someone is killed. Failures have happened for this car at various miles on the odometer, without warning.

10/15/2021
Components: EXTERIOR LIGHTING
Incident Date: 10/08/2021
Crash: No
Fire: Yes
Vehicle Identification Number: wddgf8bb3af******
Summary

The contact owns a 2010 Mercedes Benz C300. The contact stated that the wiring in the left tail light had melted. Upon investigation, the contact discovered NHTSA Campaign Number: 14V177000 (EXTERIOR LIGHTING) which he linked to the failure. The dealer and the manufacturer were notified of the failure and both informed him that the recall had been serviced prior to the contact owning the vehicle. The vehicle had been repaired. The failure mileage was approximately 80,000.

10/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

The contact owns a 2010 Mercedes-Benz C300. The contact stated while driving approximately 55 MPH, several unknown warning lights illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the back-circuit board to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

09/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

Raw gas smell after filling up with gas .

05/21/2021
Components: AIR BAGS
Incident Date: 04/13/2021
Crash: Yes
Fire: No
Vehicle Identification Number: Wddgf5eb0ar******
Summary

Airbags did not deploy after rear-ending another car. Airbags had been recalled and repaired at the Mercedes dealership. There weren't any lights on the dashboard at the time.

05/18/2021
Components: AIR BAGS
Incident Date: 04/13/2021
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED HE HAD AN UNKNOWN RECALL ON THE FRONT DRIVER AND PASSENGER SIDE AIRBAGS COMPLETED. THE CONTACT STATED 6 MONTHS LATER, HE WAS INVOLVED IN AN ACCIDENT AND WAS REAR-ENDED BY A MOTORCYCLE. THE CONTACT STATED THE VEHICLE IN FRONT OF HIM STOPPED ABRUPTLY CAUSING HIM TO REAR END INTO THE VEHICLE. NO AIR BAGS DEPLOYED. THE CONTACT STATED HE HIT HIS HEAD WITH THE STEERING WHEEL WHICH CAUSED A CONCUSSION AND HIS LEFT EYE DOES NOT OPEN FULLING. THE CONTACT WAS SEEN BY AN AMBULANCE AND SEEK MEDICAL ATTENTION FROM HIS PRIMARY DOCTOR AND WAS REFERRED TO A NEUROLOGIST. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO A LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,000.

04/27/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

STRONG SMELL OF FUEL AFTER FILLING UP GAS TANK 3/4 OR MORE FOR THE PAST 12MONTHS

04/12/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

STRONG GASOLINE SMELL WHEN I FILL MY TANK UP AND PARK MY CAR INSIDE MY GARAGE. SO STRONG THAT I WORRY ABOUT EXPLOSION DUE TO MY WATER HEATER WITH PILOT LIGHT IN THE GARAGE. I FREQUENTLY OPEN THE GARAGE DOOR TO LET THE ACCUMULATED GAS ODOR DISSIPATE OR HAVE TO MOVE THE CAR OUTSIDE. STRONG GASOLINE SMELL GOES AWAY ONCE THE FUEL LEVEL GOES DOWN ABOUT 1/8 TO 1/4. THIS HAS BEEN GOING ON SINCE 12/20/2020.

03/20/2021
Components: AIR BAGS,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AR******
Summary

AUG 12, 2020 TOOK C300 TO FLETCHER JONES MOTORCARS OF FREMONT. I PAID FOR THEM TO DO AN OIL & FILTER CHANGE AFTER THEY DID PERFORM RECALL 2018120017 ~ 18P9193104 CAUSE: RECALL 2019120027. PAID $204.65 THAT DAY. 01/21/21- AFTER DRIVING, W MY SIGNIFICANT OTHER, AT CITY SPEED LIMIT TO FEDEX WHICH IS 1 MILE FROM MY HOUSE ON SAME STREET, AND BACK, MY SIG OTHER COULDN'T PUT BACK THE SEAT AND THE AIRBAG LIGHTS WERE ON. I HAD TO DRIVE TO WORK NEXT DAY, UNSAFE...PRESSED UP AGAINST STEERING WHEEL BECAUSE I'M 6 FEET. SOMEHOW THAT WENT AWAY. 03/09/21- I TOOK IN THE CAR, BY TOW TRUCK, BACK SAME PLACE FLETCHER JONES AND HAD A BEE SERVICE PER MANUFACTURERS SPECIFICATIONS SERVICE DEALT ON MY CAR THEY PERFORMED BE SERVICE WITH BRAKE FLUID FLUSH NUMEROUS OTHER STUFF I'M ALSO REPORTED TO THEM A MISFIRING BECAUSE I DID HOOK UP AN OBD2 BUT DURING THEIR ROAD TEST THEY JUST NOTED A STRONG VIBRATION FROM THE DRIVELINE THEY RAN A QUICK TEST FOUND NO FAULT BUT NOTED COLLAPSED BACKSLASH WORN MOTOR AND TRANSMISSION MOUNTS AND RECOMMEND REPLACEMENT THEY ALSO NOTED VOLTAGE RELATED FAULTS HOWEVER THE ALTERNATOR AND BATTERY WOULD PASS THEIR TESTS AND THEY RELEASED MY CAR TO ME AFTER CHARGING ME $576.97. TODAY, 03/19/21- HAD TO TOW MY CAR AGAIN FROM APPROXIMATELY THREE BLOCKS AWAY BECAUSE IT JUST TURNED OFF ON ME WITH A MESSAGE BRAKE SRS EDT, AND SOMETHING ABOUT IT FAILING. NOW...IM STUCK BECAUSE MERCEDES SCREWED ME!

12/22/2020
Components: AIR BAGS
Incident Date: 12/05/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5GB2AR******
Summary

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. THE CONTACT STATED WHILE DRIVING 20 MPH, AFTER MOVING OFF FROM A FOUR-WAY TRAFFIC STOP, A PEDESTRIAN RAN IN FRONT OF THE VEHICLE. THE CONTACT WAS UNABLE TO STOP IN TIME AND SWERVED, ATTEMPTING TO AVOID STRIKING THE PEDESTRIAN. THE VEHICLE STRUCK THE PEDESTRIAN AND THE CONTACT LOSS CONTROL OF THE VEHICLE AND STRUCK A POLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED HOWEVER, THE CONTACT HAD NOT YET BEEN PROVIDED A COPY. THE CONTACT SUSTAINED A CONCUSSION, RETRO ORBITAL HEMATOMA, FACIAL TRAUMA, MULTIPLE FACIAL CONTUSIONS, AND NECK STRAIN. THE CONTACT RECEIVED MEDICAL ASSISTANCE AT THE SCENE OF THE CRASH, AND WAS THEN TRANSPORTED BY AMBULANCE TO THE HOSPITAL TO RECEIVE ADDITIONAL MEDICAL ASSISTANCE. THE CONTACT STATED THAT THE PEDESTRIAN WAS INJURED HOWEVER, SHE WAS UNSURE OF HIS INJURY OR INJURIES. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY'S LOT AND WAS DEEMED A TOTAL LOSS. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000. THE VEHICLE WAS DESTROYED. ## VIN PASSED ## MERCEDES-BENZ 2010 ##

12/14/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

REAR DRIVER SIDE LIGHTS NOT FUNCTIONING. FOUND BROWN WIRE MEETING TO CIRCUIT BOARD WITH HEAT DAMAGE TO WIRE AND CIRCUITBOARD AT CONNECTION. CONTACT THE DEALER. DEALERS STATED RECALL WAS DONE ON OUR VEHICLE. HOWEVER THIS APPEARS TO HAVE HAPPENED AGAIN. DON'T KNOW IF THIS HAPPENED WHILE THE VEHICLE WAS IN MOTION. NOTICED WARNING LIGHTS INDICATING BAD CONNECTION TO BRAKE LIGHTS AND TURN SIGNALS DRIVER SIDE REAR.

12/13/2020
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AR******
Summary

SECURITY SYSTEM DISABLES IGNITION DUE TO A FAILURE OF THE ESL (STEERING LOCK). NOTHING IS WRONG WITH THE CAR IT JUST WON'T START.

11/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

I WAS TRAVELING TO NORTH CAROLINA AND PULLED OVER TO CHANGE MY TIRE, MY CAR WOULD NOT START.LEAVING ME STRANDED ON THE INTERSTATE. AGAIN I ARRIVED ON NORTH CAROLINA AND THE WILL NOT START AFTER STAYING AT A FRIEND'S FOR THE NIGHT. I CANNOT GET BACK TO CONNECTICUT. I RESEARCHED AND SEEN THAT THIS IS AN ONGOING ISSUE THAT IS NOT BEING RECTIFIED.

10/26/2020
Components: POWER TRAIN,ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE STALLED AT START-UP AND WHILE DRIVING AT VARIOUS SPEEDS. THE BATTERY FAILURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC NOR A DEALER TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

10/19/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP.

10/03/2020
Components: AIR BAGS
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

THE PASSENGER HEAD REST MALFUNCTIONED WHILE VEHICLE WAS OFF NO KEY IN THE IGNITION AND IN A SAFE LOCATION.

10/01/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

STRONG SMELL OF GASOLINE WHEN TANK IS FILLED UP. THIS HAS BEEN AN ONGOING ISSUE FOR A FEW MONTHS NOW. DON'T KNOW MUCH ABOUT CARS SO DIDN'T THINK MUCH OF IT UNTIL I HAD A COUPLE OF PEOPLE ASK WHY MY CAR SMELLED LIKE GAS. THEY LET ME KNOW THAT IT MAY BE A GAS LEAK SOMEWHERE.

08/14/2020
Components: SUSPENSION
Incident Date: 06/17/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

REAR SUBFRAME RUSTED FROM INSIDE OUT CAUSING DRIVER SIDE LOWER CONTROL ARM MOUNT TO BREAK FREE FROM SUBFRAME. TRAVELING APPROXIMATELY 40MPH BUT PROPER EVASIVE MANEUVERING ALLOWED FOR SAFE STOPPING WITHOUT INCIDENT.

08/04/2020
Components: STEERING
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

THE STEERING WHEEL LOCK IS STUCK AND NOW MY CAR WILL NOT START. THIS IS A KNOWN ISSUE WITH MERCEDES CARS OF ALL MAKES & MODELS. I PUT MY KEY IN AND TRIED TO START IT AND IT FAILED TO START. I THOUGHT IT WAS THE BATTERY AND HAD IT TESTED AND REPLACED. THAT IS NOT THE ISSUE. THE CAR STILL WILL NOT START AND COME TO FIND OUT IT IS THE STEERING LOCK MOTOR THAT HAS FAILED. IT IS A ESL FAILURE.

07/12/2020
Components: STEERING
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AF******
Summary

I NOTICES BACK IN 2013- 2014 A RECALL WAS SENT OUT BECAUSE THE POWER STEERING PUMP WAS LEAKING IN THE 2010 MERCEDES BENZ C-CLASS 300. ON 07/01/2020 THATS WHEN I NOTICES MY 2010 MERCEDES BENZ C-CLASS WAS LOSING POWER STEERING FLUID. I NOTIFIED THE MERCEDES DEALERSHIP AND THEY PULLED UP MY VIN NUMBER. SHE INFORMED ME THAT MY CAR WAS SERVICE. APPARENTLY WHAT EVER THEY FIX ISN'T WORKING ANYMORE. I DON'T FEEL SAFE DRIVING THE CAR IS THERE ANY WAY THAT YOU CAN HELP ME WITH THIS MATTER PLEASE THANK YOU.

07/08/2020
Components: SUSPENSION
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

I WAS TOLD TODAY THAT MY CAR IS UNSAFE TO DRIVE BECAUSE THE SUBFRAME HAS RUSTED SO SEVERELY THAT THE CONTROL ARMS FOR BOTH REAR WHEELS HAVE DETACHED FROM THE SUBFRAME. A WEB SEARCH (HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP) INDICATES THAT MY PROBLEM IS NOT UNIQUE. DURING A DRIVE YESTERDAY EVENING, THE TOP DEAD CENTER (TDC) OF THE STEERING WHEEL STARTED OUT AS IT SHOULD AT THE 12:00 POSITION. DURING THE DRIVE, THE TDC SHIFTED TO THE 10:30 POSITION. THIS MORNING, AS MY WIFE AND I DROVE THE CAR TO BE INSPECTED, THE TDC WAS AT 11:30. I ALWAYS BROUGHT MY CAR TO THE MERCEDES DEALERSHIP, WHERE I PURCHASED THE CAR, FOR ITS SCHEDULED A- AND B-SERVICES. WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS CAR. DURING WINTER, I FREQUENTLY TOOK THE CAR TO TOUCHLESS CAR WASHES AND PAID EXTRA FOR THE UNDER-BODY WASH TO REMOVE ROAD SALTS. I AM FLABBERGASTED THAT A 10-YEAR OLD MERCEDES SHOULD DEVELOP SUCH A SERIOUS RUST PROBLEM ON A CRITICAL STRUCTURAL PART THAT IT FAILS COMPLETELY. MY 15-YEAR OLD RANGE ROVER HAS LED A MUCH MORE DEMANDING LIFE, AND IT'S DOING JUST FINE. AS OF THIS MORNING, MY C300 HAS 158,000 MILES.

06/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/16/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

WHILE PARKED OVER NIGHT OR DURING THE DAY WHILE AT WORK THE PARKING LIGHT COME ON BY IT SELF WITHOUT MY KNOWING. THIS DRAINS THE BATTERY AND I HAVE TO GET A JUMP START. . THIS IS REALLY INCONVENIENCE. I COULD BE ANYWHERE AND THIS COULD HAPPEN. THIS HAPPENS ONCE SOMETIME TWICE A MONTH. IT IS NOT THE LIGHT SWITCH , IT IS ALWAYS IN THE OFF POSITION ON SEVERAL OCCASIONS I WAS ABLE TO RETURN AND TURN OFF THE LIGHT. ONLY ONE LIGHT COMES ON THE PASSENGER SIDE FRONT AND REAR. *TR

05/24/2020
Components: EXTERIOR LIGHTING
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

MERCEDES BENZ C300W LIGHT BULBS ARE CONSTANTLY BLOWING OUT. PRIMARILY DUE TO THE HEAT ACCUMULATION IN THE HEADLIGHTS. THE PLASTIC PARTS ARE MELTING, DRY AND VERY BRITTLE WHICH CAUSES BULBS TO OVERHEAT AND BLOW OUT. LEFT & RIGHT PARKING LIGHTS(4), SIDE LAMPS(2) AND LICENSE PLATE LAMP(2) HAVE BEEN CHANGED OUT AT LEAST 15 TIMES PER LAMP. THE DEALERSHIP SUGGEST I CHANGE OUT THE HEAD LAMP CASING COSTINS APPROX. $2K WITH LABOR. AFTERMARKET $700 PLUS LABOR. THE SERVICE DEPARTMENT AT THREE SEPERATE SHOPS HAVE STATED THIS IS A COMMON PROBLEM WITH THE MB C300.

03/23/2020
Components: STEERING
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

SEIZED STEERING LOCK AND PASSENGER DOOR WON'T OPEN FROM THE INSIDE

03/12/2020
Components: SUSPENSION,POWER TRAIN,STRUCTURE
Incident Date: 02/05/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT SLOWER SPEEDS, AN ABNORMAL GRINDING SOUND WAS COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF FORT WASHINGTON LOCATED AT (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034), WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BEARING IN THE TRANSFER CASE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION REPLACED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

03/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/07/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THE IGNITION WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF SPRINGFIELD DEALER, LOCATED AT 295 BURNETT RD, CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.

03/05/2020
Components: EXTERIOR LIGHTING
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

PARKING BULBS MELTED INTO THE LIGHT CASING UNIT. THIS WAS CONFIRMED BY MERCEDES BENZ OF SACRAMENTO DEALERSHIP.

03/01/2020
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AR******
Summary

REALLY CANT SAY MUCH CAUSE THATS HOW I BOUGHT THE CAR.

02/28/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR

02/24/2020
Components: AIR BAGS
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

02/17/2020
Components: SUSPENSION
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

I AM THE ORIGINAL OWNER OF THIS CAR HAVING PURCHASED IN ON FEBRUARY 01, 2010. RECENTLY, AFTER GETTING MY WIFE'S C CLASS BACK FROM A SERVICE AT THE MB DEALER, SHE STARTED TO COMPLAIN ABOUT IT'S STRANGE HANDLING. I WENT OUT WITH HER AND NOTICED THAT WHILE TRAVELING IN A STRAIGHT LINE UNDER BRAKING THE CAR WOULD SWERVE SEVERELY WITH THE REAR OF THE CAR OVERSTEERING IN ONE DIRECTION AND THE FRONT OF THE CAR DIVING IN THE OPPOSITE DIRECTION. I WAS ABLE TO OBSERVE THE RIGHT WHEEL/TIRE TOEING OUT UNDER BRAKING WITH THE OUTSIDE RIGHT MIRROR TILTED DOWN. I JACKED UP THE RIGHT REAR OF THE CAR AND REMOVED THE WHEEL AND FOUND A CRACK ON THE REAR SUBFRAME NEAR A FLANGE HOLDING A SUSPENSION LINK. UNDER ANY BRAKING THE CRACK ALLOWS THE ENTIRE WHEEL/BRAKE ASSY TO STEER THE CAR. THIS FRACTURE OF THE SUBFRAME CREATED A VERY UNSAFE DRIVING CONDITION. THE CAR WAS DELIVERED TO MB OF WILMINGTON DE AND INSPECTED BY THEIR HEAD TECH AND A REPRESENTATIVE OF MBCC. I WAS TOLD THAT DUE TO THE AGE OF THE CAR, 10YRS. 14DAYS, 94K, THAT MB WOULD NOT HELP OUT WITH THE REPAIR. I THEN DID SOME RESEARCH ON THE MB FORUM AND FOUND A NUMBER OF OWNERS WITH NEWER AND OLDER CARS HAVING THE SAME PROBLEM AND MB REFUSING TO FIX OR ACKNOWLEDGE THE PROBLEM.

02/12/2020
Components: AIR BAGS
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

DEALER DOES NOT HAVE PARTS AVAILABLE TO REPLACE DEFECTIVE AIRBAGS.

02/11/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

HEAVY GAS FUMES FROM VEHICLE ESPECIALLY WHEN FUEL FILL UP.

02/06/2020
Components: STEERING
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.

01/06/2020
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE SUN ROOF. THE SUN ROOF CEASED IN THE OPEN POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE SUN ROOF ASSEMBLY WAS REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,641.*PM*JB

01/02/2020
Components: STEERING
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAR******
Summary

STEERING CONTROL LOCK UNIT HAS GONE BAD MANY ISSUES CAR WILL NOT START LEAVES YOU STRANDED MANY PEOPLE COMPLAINING ABOUT IT OVER THE INTERNET SAME SITUATION MERCEDES REALLY NEEDS TO DO SOMETHING ABOUT THIS DON'T FEEL SAFE STEERING WHEEL CAN LOCK WHILE DRIVING THIS IS NOT SAFE

12/26/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE OPERATING THE VEHICLE, THE PASSENGER SIDE REAR PARKING LIGHT WAS VERY DIM. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. MERCEDES-BENZ OF HUNTINGTON (1103 E. JERICHO TPKY, HUNTINGTON, NY) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

12/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

MY C300 IS HAVING A EIS (ELECTRICAL IGNITION SYSTEM FAILURE). WHERE THE KEY IN THE IGNITION WON'T START THE VEHICLE. IT WILL LEAVE YOU STRANDED AND WON'T ALLOW YOU TO PUT THE CAR IN NEUTRAL BECAUSE OF THE AMIR THEFT LOCK OUT BOX. MANY PEOPLE ARE HAVING THIS ISSUE. SIMPLE RESEARCH CAN SHOW YOU THAT.

12/05/2019
Components: STEERING
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

ON OR ABOUT 11/24/19, VEHICLE WAS PARKED IN FRONT OF THE HOUSE OVERNIGHT AND NEXT MORNING, THE VEHICLE DID NOT START DUE TO STEERING BEING LOCKED ELECTRONICALLY. CAR DID NOT HAVE ANY POWER BESIDES DOORS OPENING AND WOULD NOT SHIFT INTO NEUTRAL. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND SERVICE ADVISOR CONTACTED ME TO INFORM ME THAT THE VEHICLE LOCKED THE SEETHING DUE TO FAULTY SWITCH. VEHICLE WAS REPAIRED AND RETURN TO ME ON 12/4/2019. AT THIS TIME, I AM CONCERNED FOR MY SAFETY DUE TO POSSIBILITY THAT THE STEERING MIGHT LOCK WHILE THE VEHICLE IS IN MOTION.

12/03/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

EIS , STEERING LOCK

11/04/2019
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME WAS RUSTED AND FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 94,000. *DL

09/16/2019
Components: AIR BAGS
Incident Date: 08/01/2019
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. SMAIL MERCEDES-BENZ (5053 US-30, GREENSBURG, PA) AND THE MANUFACTURER WERE NOTIFIED ON MULTIPLE OCCASIONS AND INFORMED THE CONTACT THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/13/2019
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NAPLETON AUTO WERKS (6600 E RIVERSIDE BLVD, LOVES PARK, IL 61111, (815) 636-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. A FEW YEARS AGO, THE CONTACT DETECTED A FUEL ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF FOOTHILL RANCH (81 AUTO CENTER DR, FOOTHILL RANCH, CA 92610, (949) 354-0112) WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE FUEL FENDER SEAL/ SEAL RING FAILED. THE VEHICLE WAS REPAIRED, BUT THE ODOR RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER HOUSING WAS LEAKING AND THE REAR PADDING AND LOWER SEAT CUSHION WERE SATURATED WITH FUEL AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE ENTIRE REAR SEAT WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 108,989.

08/22/2019
Components: STEERING
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT WAS UNABLE TO START THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC STEERING LOCK MODULE NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

08/19/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FT. LAUDERDALE (LOCATED AT 2411 FEDERAL HWY, FORT LAUDERDALE, FL 33316, (954) 949-0623) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT ALSO CALLED CROWN EUROCARS (LOCATED AT 6500 PERIMETER LOOP RD, BUBLIN, OH 43017, (888) 854-8278) AND WAS INFORMED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/13/2019
Components: AIR BAGS
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT MITCHELL (LOCATED AT 2100 DIXIE HWY, FORT MITCHELL, KY 41011, (859) 331-1500) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/09/2019
Components: AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WICHITA AT 316-221-3482 (LOCATED AT 1545 N GREENWICH RD, WICHITA, KS 67206) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HAVE RECEIVED SEVERAL RECALL NOTICES OVER LAST SEVERAL YEARS. ALWAYS CALL DEALER ONLY TO BE TOLD THEY DON'T HAVE THE PARTS BUT WILL IN THE NEAR FUTURE. *JB

08/07/2019
Components: AIR BAGS
Incident Date: 08/07/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/30/2019
Components: AIR BAGS
Incident Date: 07/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5GB5AR******
Summary

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED TO CALL THE MANUFACTURER OF THE TIRES. THE CRASH WAS NOT IN REFERENCE TO ANY OPEN RECALL. HOWEVER, THE AIR BAGS DIDN'T DEPLOY AND THE VEHICLE WAS UNDER NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE FAILURE MILEAGE WAS 160,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

07/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

FUEL LEAKING INTO MAIN CABIN. POOL OF FUEL RESTING ON TOP OF THE FUEL SENDING UNIT LOCATED UNDER PASSENGER REAR SEAT. DRAINING INTO BACK OF SEAT AREA. PARTICULARLY NOTICEABLE UPON NEW FILLING OF TANK OR DRIVING ON CURVY ROADS.

07/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDFG5EBXAR******
Summary

THE VEHICLE SMELLED OF A GAS LEAK. THE ISSUE WAS MENTIONED TO SERVICE ADVISORS BUT DISMISSED AS A NON-ISSUE. THE ISSUE PERSISTED CAUSING BREATHING PROBLEMS AND LIGHT HEADEDNESS. AFTER TWO SERVICE VISITS THE ISSUE WAS STILL NOT ADDRESSED. CONVENIENTLY AFTER 150,000 MILES THE SERVICE DEPARTMENT WAS ABLE TO FIND THE ISSUE, BUT THEN STATED THAT IT WAS NO LONGER COVERED UNDER WARRANTY. PREVIOUS TIMES THE CAR WAS BROUGHT IN UNDER 150,000 MILES THEY WERE NOT ABLE TO FIND THE PROBLEM.

07/18/2019
Components: POWER TRAIN
Incident Date: 06/13/2019
Crash: No
Fire: No
Summary

TRANSFER CASE NEEDS TO BE REPLACED

07/16/2019
Components: AIR BAGS
Incident Date: 09/01/2018
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED INTO A SECOND VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE FAILURE MILEAGE WAS 50,000.

07/16/2019
Components: STEERING
Incident Date: 01/03/2019
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH THROUGH AN INTERSECTION, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO OTHER VEHICLES. THE DRIVER SUSTAINED NECK, BACK, AND CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. A SECOND PERSON WAS INJURED FROM THE SECOND VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.

07/16/2019
Components: EXTERIOR LIGHTING
Incident Date: 05/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

TAIL LIGHT WIRING FOR 2010 MERCEDES C300 WAS REPLACED UNDER THE RECALL ISSUED IN 2014. TAIL LIGHT WIRING IS CURRENTLY EXPERIENCING BURNING/MELTING DUE TO INSUFFICIENT GROUND WIRE CAPACITY (ISSUE OF ORIGINAL RECALL). MERCEDES DEALERSHIP WILL NOT REPLACE THE PARTS UNDER RECALL PROCEDURES AND IS REQUIRING PAYMENT FOR REPLACEMENT. TAIL LIGHTS CURRENTLY INTERMITTENTLY WORK BUT EXPERIENCE TOTAL FAILURE OF ALL TAIL LIGHTS (INCLUDING BRAKE, TURN INDICATOR, ETC) WHEN NOT WORKING.

07/09/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB71R******
Summary

THE C300 MODEL HAS A NOTORIOUS PROBLEM WITH ELECTRONIC STEERING LOCKING LEAVING THE CAR MOBILELESS. CANNOT EVEN PUT IN NEUTRAL FOR TOWING. THE CAR SIMPLY WON'T START. IT WILL LEAVE A MOTORIST STRANDED AT ANY TIME, ANY PLACE AND WITHOUT ANY WARNING AND REPRESENTS A DANGEROUS HAZARD TO MOTORIST'S SAFETY. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION LAW SUIT. *TR *TR *TR *JS CONSUMER STATED CAR HAS BEEN REPAIRED.*JB *JS

07/06/2019
Components: STEERING
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

THE ELS PROBLEM AGAIN LIKE IN THE OTHER MERCEDEZ ..I PARK MY CAR WAS RUNNING GOOD NO NOISE OR ANYTHING WHEN I WAS GOING HOME DEAD NOT TURNING ON THE ENGINE ..HAD TO TOWED TO MY MECHANIC AND HE SOYED IS THE POWER STEERING LOCK

07/05/2019
Components: STEERING,AIR BAGS,STRUCTURE
Incident Date: 06/09/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

ON JUNE 9,2019 I WAS DRIVING GOING TO GIANT GROCERY STORE IN WEST-BARD SHOPPING CENTER IN BETHESDA. .IN THE PARKING LOT I LOST CONTROL OF STEERING COLUMN.HIT A CONCRETE POLE AND PASSED OUT.ALL OF MY AIRBAGS DEPLOYED, TIME WAS AROUND I WAS DRIVING ON CITY ROAD.FROM RIVER ROAD TO WESTBARD. I SUFFERED BRAIN,NECK,CHEST AND KNEE INJURIES. SUFFERRED TRANSIENT GLOBAL AMNESIAF OR NEARLY 4 HOURS OR MORE. STILL RECUPERATING. LAST TWO YEARS GETTING LETTERS FOR TAKATA AIRBAG RECALLS BUT NOTHING HAS BEEN DONE, DID NOT KNOW THAT STEERING COLUMN HAD ISSUES. I DID MANUFACTURE RECOMMENDED SERVICE.CAR HAS ABOUT 48,000 MILE ON IT. IT HAS MULTIPLE OPTIONS UPGRADES.

07/01/2019
Components: AIR BAGS
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TAKATA RECALL, OTHER CARS FROM SAME RECALL AT SAME DEALERSHIP ARE BEING REPAIRED, AND MINE HAS NOT. I NEED TO KNOW WHY I NEED TO DRIVE AROUND WITH A SHRAPNEL BOMB POINTED AT MY CHEST WHILE OTHERS FROM THE SAME RECALL ARE GETTING THEIR VEHICLES REPAIRED.

06/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2019
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

THE FUEL TANK HAVE RUST CAUSE IT TO LEAK, A RISK OF AN ENGINE FIRE OR CRASH BECAUSE OF A FUEL TANK ISSUE.

06/05/2019
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TAKATA RECALL I HAVE OWNED THE CAR FOR ABOUT 1 1/2 YEARS AND THE RECALL WAS FROM ABOUT 2012 I THINK FROM LOOKING IT UP . I HAVE CALLED THE HOTLINE MANY TIME AND GOT A RUN AROUND. WAS TOLD EVERY TIME PARTS WOULD BE AVAILABLE WITHIN A FEW MONTHS.

06/04/2019
Components: AIR BAGS
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MYRTLE BEACH (LOCATED AT 936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/31/2019
Components: AIR BAGS
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

05/30/2019
Components: AIR BAGS
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF FORT WASHINGTON (LOCATED AT 404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (866) 383-3990) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/28/2019
Components: AIR BAGS
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF DANBURY (LOCATED AT 100 FEDERAL RD, BANBURY, CT 06810, (203) 778-6333), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS BEEN WAITING ALMOST 3 YEARS FOR THE PARTS.*JB

05/28/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2019
Crash: No
Fire: No
Summary

EXACTLY AS DESCRIBED WITH OTHER MODELS, THERE WAS A STRONG GAS ODOR INSIDE AND OUTSIDE OF THE VEHICLE. IT WORSENED AFTER THE CAR WAS REFUELED. IT GOT SO BAD THAT FUMES WERE SEEPING INTO THE HOUSE FROM THE GARAGE. WHILE DRIVING, ALL WINDOWS HAD TO BE DOWN. AFTER RESEARCHING ONLINE, I FOUND OUT THAT THERE WAS A RECALL ON OTHER MERCEDES YEARS AND MODELS FOR THE SAME ISSUE. THE GAS TANK GASKET IS DEFECTIVE. MY CAR IS NOT INCLUDED IN THE RECALL AND I MUST PAY TO FIX THE HAZARDOUS CONDITION.

05/24/2019
Components: AIR BAGS
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

MBUSA INDICATED THEY WOULD REPLACE IN JUNE 30 2018. CALLED IN OCTOBER 2018, NO DEFINITE DATE. CALLED MAY 24, 2019, CAN'T LEAVE MESSAGE. NOT TIMELY. FOR SOME REASON I AM PRIORITY GROUP 5, LOWEST PRIORITY.

05/16/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,VISIBILITY/WIPER
Incident Date: 12/01/2018
Crash: No
Fire: No
Summary

I CALLED MERCEDES BENZ DEALERSHIP TO MAKE APPOINTMENT, THEY TOOK MY INFORMATION 6 MONTHS A GO WITH OUT ANY ANSWER THE FIX THE RECALL PROBLEMS

05/12/2019
Components: AIR BAGS
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA RECALL I HAVE RECEIVED MULTIPLE NOTICES SINCE 2016 FROM MERCEDES BENZ DEALERSHIP IN SANTA ROSA, CA REGARDING THE TAKATA AIRBAG RECALL (NHTSA RECALL # 16V081, #16V363) FOR BOTH DRIVER-SIDE AND PASSENGER-SIDE AIRBAG MODULES UNDER RECALL CAMPAIGN #2018120017. I HAVE BEEN NOTIFIED SINCE DECEMBER OF 2018 THAT THE PARTS ARE NOW AVAILABLE FOR THIS RECALL CAMPAIGN, INCLUDING EMAILS FROM THE DEALERSHIP STATING THAT THE REPAIR IS "EXTREMELY URGENT" AND THAT FAILURE TO COMPLETE THE REPAIR MAY RESULT IN SEVERE INJURY OR DEATH TO DRIVER AND/OR PASSENGERS. HOWEVER, I HAVE SCHEDULED THE SERVICE APPOINTMENT MULTIPLE TIMES, ONLY TO BE TOLD THAT THE PARTS ARE ACTUALLY NOT AVAILABLE. THE DEALER IS UNABLE TO GIVE ME ANY ESTIMATE OF WHEN THE PARTS FOR THIS RECALL WILL ACTUALLY BE AVAILABLE. PLEASE HELP ME EXPEDITE THE REPAIR WITH THE DEALERSHIP, MERCEDES BENZ OF SANTA ROSA (2885 CORBY AVE SANTA ROSA, CA 95407 (888) 878‑0186)

05/09/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

I RECEIVED A LETTER THAT MY VEHICLE HAD A RECALL DUE TO DRIVERS AND PASSENGERS AIRBAGS I TOOK MY VEHICLE TO THE MERCEDES BENZ DEALERSHIP LOCATE AT ORLANDO FL IN MILINIA MALL AFTER THEY HAD MY CAR FOR ONE WEEK, THEN THEY CALL ME TO TELL ME THAT THEY DID NOT HAVE THE PART AND THAT THEY WOULD CALL ME WHEN THE PARTS ARRIVE.I HAVE BEEN WAITING 5MONTHS NOW.

05/07/2019
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD AT 707-430-0101 (LOCATED AT 2950 AUTO MALL PKWY, FAIRFIELD, CA 94533) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/29/2019
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

CAM SOLENOID MOST C300 WILL STOP TURNING ON ALL THE CAR DOES IS ASK U TO TAKE KEY OF IGNITION.. I SEARCHED THE ISSUE AND THERE IS THOUSANDS OF PEOPLE HAVING THE SAME ISSUE. IT'S NOT FAIR TO CONSUMERS NOT TO HAVE A RECALL ON A PART THAT IS DEFECTIVE THAT COST OVER A THOUSAND TO FIX . PLEASE HELP US RESOLVE THIS MATTER

04/18/2019
Components: AIR BAGS
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INDIANAPOLIS MERCEDES-BENZ (2314 N MERIDIAN ST, INDIANAPOLIS, IN 46208, (317) 924-5321) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/16/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAYETTEVILLE (3203 BRAGG BLVD, FAYETTEVILLE, NC 28303, (910) 487-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/15/2019
Components: AIR BAGS
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WINSTON-SALEM AT (336) 760-4580 (LOCATED AT 691 JONESTOWN RD, WINSTON-SALEM, NC 27103) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/11/2019
Components: AIR BAGS
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND FELT THAT MERCEDES-BENZ OF SAN JOSE (LOCATED AT 3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408) 214-3009) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/08/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

THE GROUND WIRE FOR THE REAR BRAKE LIGHTS IS HEATING UP. MERCEDES DEALER FIXED THIS, PER NHTSA RECALL #14V-177 BUT THE ISSUE IS REOCCURRING.

04/07/2019
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TAKATA RECALL I'VE BEEN WAITING FOE 3 YEARS WITH A LOADED GUN POINTED AT MY CHEST CENTER MASS TO GET MY AIRBAG RECALL REPAIR ON A CAR THAT I BOUGHT FROM THE DEALER AS FULLY RECONDITIONED. WHEN IS THIS REPAIR ACTUALLY TAKE PLACE, BECAUSE TAKATA GOT OUT FROM UNDER THE FINANCIAL RESPONSIBILITY BY FILING BANKRUPTCY, AND REORGANIZING AND NOW THE NEW CORPORATION IS TAKING THEIR SWEET TIME MAKING A PROFIT ON EVERY RECALL PERFORMED, AND WE JUST HAVE TO WAIT AND HOPE OUR CARS DON'T EXPLODE AND SHOOT SHRAPNEL INTO OUR CHESTS. NOT WHY I BOUGHT A MERCEDES BENZ.

03/30/2019
Components: AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

TAMARA RECALL. IT'S BEEN A YEAR AND 4 MONTHS SINCE I RECEIVED A LETTER FROM MERCEDES TELLING ME THEY WERE GOING TO REPLACE AIRBAGS INFLATORS ON MY VEHICLE. SO FAR NOTHING. I'M AFRAID SOMETHING CAN HAPPEN WHILE MY WIFE AND I ARE DRIVING. I WANT TO KNOW WHEN IT'S GOING TO BE FIXED?

03/30/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TAKATA RECALL

03/25/2019
Components: STEERING
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY BECAME DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,650.

03/21/2019
Components: AIR BAGS
Incident Date: 10/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT

03/20/2019
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ DENVER, 4300 E. KENTUCKY AVE, GLENDALE, CO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/19/2019
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOY FAMILY AUTO (1122 AIRWAY BLVD, EL PASO, TX 79925, (915) 706-2200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/19/2019
Components: AIR BAGS
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT AN UNKNOWN DEALER REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE DEALER STATED THAT THE REPLACEMENT AIR BAGS WERE ALSO MANUFACTURED BY TAKATA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER SENT A LETTER TO PRESIDENT & CEO OF DEALER AFTER AIRBAG WAS REPLACED. CONSUMER WAS TOLD AIRBAGS THAT WERE REPLACED HAD MORE OF THE SAME DANGEROUS THAN THE PREVIOUS AIRBAG RECALL.*JB

03/15/2019
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALFANO MOTORCARS (1423 CALLE JOAQUIN, SAN LUIS OBISPO, CA 93405, (805) 543-5752) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/05/2019
Components: AIR BAGS
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AF******
Summary

TAKATA RECALL. STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS WITH NO PENDING REMEDY AFTER MANY YEARS.

03/04/2019
Components: AIR BAGS
Incident Date: 01/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING (3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904) STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/01/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TAKATA RECALL I STILL HAVE NO REMEDY FOR THE REPLACEMENT, I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS AN OPEN SAFETY RECALL.

03/01/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/24/2019
Crash: No
Fire: No
Summary

ESL MODULE FAILURE(BRUSHES OF THE SUBSTANDARD ELECTRICAL MOTOR GO BAD) LEAVES THE CAR INOPERABLE. ALMOST ALL C300 AND SIMILAR MODELS WILL EXPERIENCE THIS FAILURE BEFORE THEY REACH 80,000 MILES. THE MODULE IS BURIED DEEPLY INTO THE CAR YET IT WOULD FAIL WITH CERTAINTY. THE MASS FAILURE OF THE MODULE WOULD SUGGEST THAT THERE WOULD BE A RECALL, NEVERTHELESS MERCEDES-BENZ(MB) IS PRETENDING THE PROBLEM DOESN'T EXIST AND OWNERS ARE OFTEN LEFT STRANDED ON PARKING LOTS WITH AN USELESS CAR AND STUCK WITH A BILL OF $2000 FOR SOMETHING THAT IS CLEARLY A MB DESIGN AND ENGINEERING FAULT.

02/28/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AR******
Summary

STEERING WHEEL LOCKED IN GARAGE. "REMOVE KEY FROM IGNITION" IS MESSAGE ON INSTRUMENT CLUSTER. CAR WILL NOT START. THIS CAR HAS LESS THAN 64K MILES. CAR WAS STATIONARY IN MY GARAGE. NOW I HAVE TO PAY A TOW COMPANY TO SOMEHOW GET IT OUT OF GARAGE, AS IT IS FRONT END IN ORIENTED (PULLED IN INSTEAD OF BACKED IN), AND TOW TO DEALERSHIP, AND PREPARE FOR AN OVERLY INFLATED REPAIR COST.

02/27/2019
Components: AIR BAGS
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

2010 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL AND WHEN PARTS FOR REPAIR WILL BE MADE AVAILABLE. *AS

02/27/2019
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

MY CAR MADE A ELECTRIC SHORTAGE AND THE CAR WON'T TURN ON SO I HAD TO TAKE IT TO A SHOP AND THEY TOLD ME THE CAR HAD TO BE PROGRAMMED AGAIN SO IT COULD TURN ON .

02/26/2019
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB4AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3235 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT

02/26/2019
Components: AIR BAGS
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED AT MERCEDES-BENZ OF CORAL GABLE (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/22/2019
Components: AIR BAGS
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

SMELLING GAS FUMES INSIDE THE CAR, HAS GOTTEN LIGHT HEADED WHEN DRIVING, AND MY GAS GAGE DOES NOT WORK.

02/15/2019
Components: AIR BAGS
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

LOCAL MERCEDES DEALERSHIP IS UNABLE TO SUPPLY NEEDED PARTS FOR THE RECALL. RECEIVED LETTER STATING PARTS WERE AVAILABLE AND TO CALL DEALER TO SET UP SERVICE. CALLED AND ARRANGED SERVICE AT MAILTLAND FLORIDA DEALERSHIP. DEALER CALL ME NEXT DAY AND INFORMS THAT PARTS WERE NOT AVAILABLE YET. CONTACTED THIS WEEK BY SAME DEALER AND TOLD THAT PARTS WERE NOW IN. SCHEDULED SERVICE FOR TODAY. LEFT CAR AT 11:00AM THIS MORNING, WAS CALLED AT 3 PM AND TOLD PARTS WERE NOT AVAILABLE. WOULD LIKE TO FIND OUT IF THESE AIRBAGS ARE GOING TO BE REPLACED OR SHOULD I GET RID (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

02/13/2019
Components: STRUCTURE
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT TOOK THE VEHICLE TO AN INSPECTION STATION AND WAS INFORMED THAT THE FRAME WAS FRACTURED AND COULD CAUSE AN EXPLOSION IF THE VEHICLE WERE DRIVEN OVER A POTHOLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 138,000.

02/12/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEDFORD (18122 ROCKSIDE RD, BEDFORD, OH 44146, (440) 439-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/11/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIRCLE, FARMINGTON, UT 84025, (801) 447-3300) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/11/2019
Components: AIR BAGS
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AR******
Summary

TAKATA RECALL. I RECIEVED MAILING ALMOST 2 YEARS AGO AND IM TIRED OF WITING ON MY AIR BAGS TO BE REPLACED ON MY CAR. IT'S SCARY TO LOOK UP AND SEE HOW SO MAY LIVES ARE TAKEN BEHIND THIS MISTAKE THAT CAN BE FIXED. I'M READY FOR MY REPLACEMENT ON THE AIRBAGS OR RECALL THE ENTIRE CAR. MY LIFE AS WELL AS OTJERS LIVES ARE AT STAKE DAILY. YOU HAVE THE CHANCE TO FIX THIS BEFORE ANOTHER ACCIDENT AND/ OR DEATH HAPPENS. I PRAY THAT IT DOESN'T HAPPEN TO ME. I JUST WANT MY CAR FIXED.

02/09/2019
Components: EXTERIOR LIGHTING
Incident Date: 05/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

I 'M GETTING A MESSAGE FROM THE COMPUTER TELLING ME ABOUT THAT MY RIGHT FRONT TAIL LIGHTS ARE NOT WORKING

02/08/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 2019010001 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF WESTWOOD, 425 PROVIDENCE HWY, WESTWOOD, MA 02090, (781) 688-1000) WAS CONTACTED OVER TWO YEARS AGO, BUT THERE WAS NO RESPONSE TO DETERMINE WHEN PARTS WOULD BE AVAILABLE FROM THE MANUFACTURER THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/07/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/02/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

I READ ALL THE INTERNET AND FORUMS ALMOST EVERY C300 HAS THE SAME PROBLEM. IT'S NOT FAIR TO THE CONSUMERS THAT WE PAY FOR A MANUFACTURING MALFUNCTION. CAR WON'T START AND SHOW A MSG OF TAKE CAR OF IGNITION . IT'S A $2000 FIX FOR SOMETHING SMALL BUT ONLY CAN BE FIXED AT THE DEALERSHIP. IT'S A HIGHWAY ROBBERY IN BRIGHT DAY LIGHT . PLEASE SAVE THE CONSUMERS FROM A GREEDY COMPANY . LAST TIME I WILL EVER OWN A BENZ .

01/30/2019
Components: SUSPENSION,STRUCTURE
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

I WAS DRIVING MY 2010 C300, 99,000 MILES AT APPROXIMATELY 40 MPH WHEN I EXPERIENCED A NEARLY FATAL COLLISION. WHEN I APPLIED THE BRAKES, I EXPERIENCED A FAILURE OF THE REAR CROSS-MEMBER SUBFRAME WHICH CAUSED THE REAR LEFT WHEEL TO DEVIATE IN A SUCH A WAY THAT CAUSED THE REAR OF THE VEHICLE TO FISHTAIL. I HAD TO FIGHT TO REGAIN CONTROL OF THE VEHICLE AND AVOID A HEAD-ON COLLISION. I DROVE THE VEHICLE TO A NEARBY MECHANIC WHO POINTED TO A BREAK IN THE SUB-FRAME WHERE THE REAR-LEFT TIRE SUSPENSION COMPONENTS ATTACHED TO THE REST OF THE CAR. THE BREAK APPEARS TO HAVE MANIFESTED WHERE THE SHEET METAL COMPONENTS WERE WELDED TO FORM A BRACKET IN THE SUBFRAME. I LIVE IN A STATE WHERE ANNUAL SAFETY INSPECTIONS ARE CARRIED OUT AND THE VEHICLE HAS PASSED SUCH INSPECTIONS WITH NO PAST INDICATORS OF RUST. THE SAFETY INSPECTION FOCUSES ON THE STRUCTURAL INTEGRITY OF COMPONENTS SUCH AS SUSPENSION AND FRAME. THE MOST RECENT STATE SAFETY INSPECTION WAS CARRIED OUT ON SEPTEMBER 2018, AT 97,000. FURTHERMORE, AT 90,663 MILES, MERCEDES-BENZ DEALER CONDUCTED A THOROUGH INSPECTION OF THE VEHICLE AND DID NOT NOTICE ANY ISSUES WITH THE SUBFRAME, SUSPENSION, OR ANY OTHER COMPONENTS OF THE VEHICLE. NEAR-FATAL, CATASTROPHIC FAILURES SHOULD NOT TAKE PLACE ON A MODERN LUXURY CAR THAT IS LESS THAN 10 YEARS OLD, UNLESS THERE IS A MANUFACTURING DEFECT. HOWEVER, MERCEDES-BENZ USA REFUSED TO CONSIDER A MANUFACTURING DEFECT AND MADE THE DETERMINATION WITHOUT REVIEWING PHOTOS OF THE STRUCTURAL BRAKE. NOTE THAT BASED ON MY RESEARCH, NHTSA ID NUMBERS 10504684 AND 11023618 SPEAK TO SIMILAR RUST ISSUES TO THE SUB-FRAME. PLEASE INVESTIGATE AND LAUNCH THE RECALL CAMPAIGN.

01/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

REAR TAIL LAMP ELECTRIC HARNESS MELTED. SPECIFICALLY THE BROWN WIRE. THIS ALSO MELTED THE TERMINAL LEADING TO A FIRE HAZARD AND THE LIGHTS NOT WORKING. THIS IS AFTER THE LIGHTS WERE "FIXED" FOR THE RECALL.

01/27/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/27/2019
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5EB2AA******
Summary

MY RIGHT TAIL LIGHT KEEPS DIMMING AND GOING BACK BRIGHT. I THOUGHT I NEEDED A BULB BUT BUT IT GAVE ME A MESSAGE TODAY FOR EVERYTHING ON THE RIGHT SIDE BUT THEN THE MESSAGE WENT AWAY. LAST NIGHT SOMEONE TOLD ME THE RIGHT LIGHT WAS DIM THEN IT GOT BRIGHTER. I'VE BEEN SMELLING A FAINT BURNING SMELL BUT TODAY IT WAS KIND OF LOUD. I CHECKED AND IT LOOKS LIKE THE PLASTIC AND WIRE IS MELTING ON RTE RIGHT TAIL LIGHT.

01/26/2019
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TAKATA RECALL

01/09/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF7HB5AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF SACRAMENTO, 1810 HOWE AVE, SACRAMENTO, CA 95825, 888-479-0451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED BOTH DRIVER AND PASSENGER AIRBAGS WERE RECALLED. IT HAS BEEEN 3 YEARS THAT CONSUMER FILED A COMPLAINT STILL NO DATE FOR REPLACEMENT.*JB

01/08/2019
Components: AIR BAGS
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FLETCHER JONES IMPORTS, 7300 W SAHARA AVE, LAS VEGAS, NV 89117) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/04/2019
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209, (214) 736-5753) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/19/2018
Components: AIR BAGS
Incident Date: 12/19/2018
Crash: No
Fire: No
Summary

****NOTE - NOT ENOUGH INFORMATION**** TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000; HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER (LAGUNA NIGUEL MERCEDES, 1 STAR DR, LAGUNA NIGUEL, CA 92677, 949-416-2438) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS NOT AVAILABLE.

12/18/2018
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CHERRY HILL AT 856-663-3200 (LOCATED AT 2151 NJ-70, CHERRY HILL, NJ 08002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/15/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AR******
Summary

TAKATA AIRBAG RECALL OF FEB 2016, IT HAS BEEN ALMOST 3 YEARS SINCE THE RECALL AND NO RESOLUTION FOR MY CAR

12/12/2018
Components: STEERING,AIR BAGS,WHEELS
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

ISSUES ASSOCIATED WITH TAKATA AIR BAG HAS NOT BEEN ADDRESSED.

12/12/2018
Components: STEERING,WHEELS
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

ON TWO OCCASIONS, WITH THE LATEST BEING ON 12/11/2018, THE VEHICLE'S STEERING WHEEL LOCKED COMPLETELY AFTER I PARKED IT. EVEN THOUGH IT'S BEEN SUBJECT TO A RECALL (2010100002), MERCEDES BENZ CHARGED ME $1255 JUST TO UNLOCK IT WITHOUT REPAIRING THE UNDERLYING CAUSE. I WANT MY MONEY BACK BECAUSE THE PROBLEM THEY REPAIRED IS PART OF THE RECALL.

12/10/2018
Components: AIR BAGS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

THE AIR BAG IS NOT WORKING

12/07/2018
Components: STEERING
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WBAVB13566K******
Summary

DOES NOT START, STEERING NOT LOCKED, EIS/ESL ISSUES

12/04/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SOUTH BAY AT 310-513-5300 (LOCATED AT 3311 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Summary

WHEN I TURN THE KEY TO TURN ON THE CAR, WHEN IT IS PARKED, ABSOLUTELY NOTHING HAPPENS. I HAVE HEARD THAT THIS HAS HAPPENED TO OTHER PEOPLE WITH MERCEDES IGNITIONS

11/29/2018
Components: AIR BAGS
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2018
Crash: No
Fire: No
Summary

MERCEDES KEY FOB NOT RECOGNIZED BY IGNITION. CAR LOCKS AND UNLOCKS PROPERLY BUT KEY FOB IS NOT DETECTED BY CAR. KEY FOB BATTERY IS BRAND NEW. CAR IS IMMOBILIZED AND NOT USUALABLE. THIS IS UNACCEPTABLE!

11/23/2018
Components: AIR BAGS
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF OMAHA, 14335 HILLSDALE AVE, OMAHA, NE), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/19/2018
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

THERE ARE TWO RECALLS ASSOCIATED WITH MY MAKE AND MODEL MERCEDES. MERCEDES ACKNOWLEDGED THE "TAKATA" AIRBAG RECALL VIA A LETTER IN APRIL 2016. DESPITE RECEIVING REMINDERS THAT MY VEHICLE MAY REQUIRE IMMEDIATE REPAIR SERVICE AS PART OF A MANUFACTURER'S RECALL, NO REPLACEMENT HAS OCCURRED. I WANT TO KNOW IF IT IS SAFE TO CONTINUE TO DRIVE AROUND WITH THIS ISSUE?

11/09/2018
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

DESCRIPTION OF THE SECURITY RISK YOUR PASSENGER SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON THE DEFAULT DECISION OF TK HOLDINGS, INC. (TAKATA). IN CERTAIN CIRCUMSTANCES DURING A CRASH THAT REQUIRES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN THE PASSENGER SIDE AIRBAG INFLATOR CAN CAUSE THE AIRBAG TO EXPLODE DURING DEPLOYMENT AND COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS, CAUSING SERIOUS INJURY OR DEATH.

11/04/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

FUEL TANK LEAK- SMELL GAS IN CAR AND OUTSIDE CAR. RECEIVED NOTICE OF AIRBAG RECALLS AND LIGHT ISSUE AS WELL. MAIN CONCERN IS GAS SMELL EMANATING FROM MY CAR. THIS HAPPENS MOSTLY WHEN I FILL THE TANK.

11/03/2018
Components: AIR BAGS
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

PASSENGER SIDE AIRBAG MUST BE REPLACED

10/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

THE STEERING LOCK FAILED. STOPPED AT THE POST OFFICE AND MY CAR WOULD NOT START WHEN I GOT BACK TO THE CAR. THE DOOR LOCKS WOULD WORK BUT THE IGNITION WOULD NOT READ MY FOB. I DID A LITTLE RESEARCH AND FOUND THAT THIS IS A COMMON PROBLEM.

10/31/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MECEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALLS IN 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

TAKATA RECALL WAITING OVER 2 YEARS

10/23/2018
Components: STEERING
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

JUST PURCHASED THIS VEHICLE TWO WEEKS AGO, WAS AT A CAR WASH CLEANING THE VEHICLE 4 DAYS AGO, TWO HOURS LATER READY TO LEAVE AND WENT TO START THE CAR AND IT WOULD NOT START, ONLY ABLE TO LOCK/UNLOCK VEHICLE WITH FAB AND RADIO AND DASH LIGHT STILL WORKED BUT CAR WAS JUST DEAD. HAD TO HAVE IT TOWED TWICE BECAUSE THE DEALERSHIP IS GATED AND NO WHERE TO LEAVE IT ON A SUNDAY THAT WAS SAFE SO TOWED IT ON MONDAY MORNING TO PARK CITY OF DALLAS (MERCEDES) AND THEY ARE WORKING ON THE VEHICLE AND I HAVE BEEN INFORMED IT IS THE STEERING PROBLEM THAT IS COMMON APPARENTLY WITH THIS MODEL. I HAVE READ SO MANY MANY COMPLAINTS ABOUT THIS EXACT ISSUE. SO WHY ARE WE RESPONSIBLE FOR THIS EXPENSIVE REPAIR WHEN ITS OBVIOUS THAT MERCEDES BENZ MESSED UP THEY NEED TO CORRECT THIS PROBLEM AT THEIR COST NOT OURS. VERY FRUSTRATING AND DISAPPOINTING. I DROVE MY BMW FOR 22 YEARS AND IT NEVER LEFT ME STRANDED. I WAS IN A CAR ACCIDENT WHERE DUE TO SOMEONES NEGLIGENCE MY BMW WAS TOTALED SO THOUGHT I WOULD TRY A MERCEDES BUT TWO WEEKS INTO THIS DEAL I AM NOT HAPPY AND VERY CONCERNED THAT I MADE A TERRIBLE PURCHASE....

10/21/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

REAR TAIL LIGHT FAILURE . VEHICLE REPLACED REAR ELECTRICAL ON THE RECALL. HOWEVER MY TAIL LIGHTS FAILED AGAIN, THE DEALER REQUIRED PAYMENT.

10/18/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (FLETCHER JONES MERCEDES, 7300 W. SAHARA AVE, LAS VEGAS, NV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/13/2018
Components: AIR BAGS
Incident Date: 01/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AF******
Summary

TAKATA RECALL. 16V081 16V363 17V017 HAVE NOT HEARD FROM MBUSA SINCE JAN. 2018 DESPITE LETTER TO THEM SEVERAL MONTHS AGO REQUESTING UPDATE. LAST LETTER FROM MBUSA STATED PARTS EXPECTED JUNE 30, 2018. CAR WAS REASSIGNED IN LAST LETTER FROM GROUP 4 TO GROUP 5 -- ODD BECAUSE CAR IS FROM 2010 AND IN SOUTH FLORIDA.

10/02/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

TAIL LIGHT ASSEMBLY BURNING UP AGAIN. MY 2010 MB C300 4MATIC SPORT HAD A RECALL TO REPLACE BOTH TAIL LIGHT ASSEMBLIES ABOUT 3 YEARS AGO. NOW IT IS HAPPENING AGAIN AND MB DEALER WANTS $159 JUST FOR A DIAGNOSTIC. PROBLEMS: DASH WARNING MESSAGES STARTED TO APPEAL SAYING PROBLEMS WITH TAIL LIGHT, BRAKE LIGHT, FOG LIGHT, TURN SIGNAL, REVERSE LAMP... EVERYTHING IS OUT. LIGHT BULBS LOOKED FINE BUT I REPLACED ALL BULBS ANYWAY (FROM AUTOZONE PARTS), WORKED FOR A FEW HOURS, THEN WARNING MESSAGES SHOWED UP AGAIN. REPLACED ALL BULBS AGAIN. SAME THING. THEN ONE DAY, MESSAGES STOPPED AND EVERYTHING IS WORKING AGAIN. THEN A FEW DAYS LATER, IT STARTED AGAIN. WENT TO A MB DEALER (AT CHANTILLY, VA) ON 10/2/18 WHO WANTED $159 JUST FOR A DIAGNOSTIC TEST. I INSTEAD PURCHASED A NEW TAIL LIGHT PANEL (LAMP CARRIER P/N 204-820-15-00-05) AT $20 BEFORE TAX TO REPLACE ON MY OWN. CAME HOME OPENED UP THE PANEL AND FOUND A BURNED WIRE. IT EVEN MELTED THE BLACK PLASTIC HOUSING OF WIRE HARDNESS AND A BLACK BURNED MARK ON THE PANEL (CARRIER). PLEASE SEE ATTACHED PHOTOS. THIS CAN CAUSE A CAR FIRE. ALSO VERY UNSAFE DRIVING BECAUSE TUNE AND BRAKE LIGHTS ARE NOT WORKING. SHOULDN'T MB FIX THIS AGAIN AT NO CHARGE? PLEASE RECALL AGAIN.

09/30/2018
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.

09/25/2018
Components: AIR BAGS
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (WALSER MERCEDES-BENZ OF WICHITA, 1545 N GREENWICH RD, WICHITA, KS 67206, 316-221-3482) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/13/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE ROUTE A1A, NORTH PALM BEACH, FLORIDA 33403, (561) 848-2900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/07/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

ELECTRONIC STEERING LOCK PROBLEM. WHILE ATTEMPTING TO START MY VEHICLE FROM A PARKED STATE. THE VEHICLE WILL NOT ALLOW ME TO START THE VEHICLE AND MY STEERING WHEEL IS STUCK. DEALER WANTS TO CHARGE ME $1800 FOR A PROBLEM THAT MANY OTHER MERCEDES BENZ OWNERS ARE HAVING. IF YOU GOOGLE MY MERCEDES BENZ C300 WONT TURN OVER. THIS PROBLEM IS COMMON. I HAVE POWER TO RADIO, INSTRUMENT CLUSTER AND LIGHTS. UNABLE TO UNLOCK MY STEERING WHEEL AND START THE VEHICLE.

09/03/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

TAKATA RECALL. I FIRST RECEIVED A LETTER FROM MERCEDES BENZ DATED MAY 2016. THEY INFORMED ME OF THE RECALL FOR TAKATA AIR BAGS. IT HAS BEEN ALMOST 2 1/2 YEARS SINCE THE FIRST LETTER AND NOTHING HAS BEEN DONE TO REMEDY THE SITUATION.

08/26/2018
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

"TAKATA RECALL" MERCEDES BENZ DRAGGING THEIR FEET REPLACING "AIR BAGS" HOW MANY YEARS DO I HAVE TO WAIT ?

08/22/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

TAKATA RECALL. RECEIVED NOTICES BUT EVERY TIME I CALL THEY ARE NOT AVAILABLE TO BE REPLACED. CAR IN HIGH HEAT AND HUMIDITY AND 8 YRS OLD. FEEL LIKE I AM WAITING FOR A TIME BOMB TO EXPLODE. THEY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. NEVER BUY A MERCEDES AGAIN.

08/16/2018
Components: AIR BAGS
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

TAKATA INFLATORS NO ACCIDENT YET. THIS RECALL HAS BEEN GOING ON WITH OUT RESOLUTION FOR FAR TO LONG, AFRAID TO DRIVE VEHICLE. EIGHT YEARS IN MY VEHICLE'S CASE.

08/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES, 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/05/2018
Components: AIR BAGS
Incident Date: 08/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDFG5EB9AF******
Summary

TAKATA RECALL MY CAR HAS BEEN UNDER RECALL FOR THE PASSENGER AND DRIVER SIDE AIRBAGS FOR OVER 2 YEARS NOW. I LIVE IN TEXAS WHICH IS IN ZONE A OF THE RECALL AND ACCORDING TO A DIAGRAM THAT MERCEDES SENT US WITH THE RECALL LETTER, THE TIME THE INFLATOR IS EXPECTED TO RUPTURE IS IN 6-9 YEARS. THIS CAR IS CURRENTLY 8 YEARS OLD WHICH WOULD PUT IT AT EXTREME RISK AND MERCEDES STILL DOES NOT HAVE A FIX FOR THIS. THEY ALSO REFUSE TO OFFER A LOANER CAR. THEY RECENTLY STATED THAT A REPLACEMENT WOULD BE AVAILABLE IN LAST JUNE OF 2018 HOWEVER THEY HAVE NOW DELAYED THAT AGAIN TO DECEMBER 2018.

07/31/2018
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

TAKATA RECALL I'VE RECEIVED MULTIPLE NEW AVAILABILITY DATES FOR MY AIRBAG REPLACEMENTS SINCE 2016, BUT EACH TIME THE AVAILABILITY DATE IS PUSHED OUT. I'VE NOW BEEN STUCK WITH A CAR THAT IS UNSAFE AND UNSELLABLE DUE TO THESE PARTS NOT BEING AVAILABLE FOR YEARS. THE NEW DATE IS NOW "UNKNOWN AT THIS TIME".

07/31/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAR******
Summary

MY VEHICLE WAS RUNNING SUPERIOR, NO WARNING SIGNALS OR STRAINING WHEN POWERING ON. PARKED CAR THEN AN HOUR LATER TRIED TURNING VEHICLE ON AND WILL NOT TURN ON FOR ANY REASON JUST RADIO WORKED. FOUND OUT IT WAS STEERING MODULE NEEDED TO BE REPLACED FOR A HEFTY $1100. HAD THE CAR FOR ONLY 3 MONTHS AND BARELY USED IT. I BELIEVE IT'S A RECALL ON THESE ISSUES.

07/30/2018
Components: STRUCTURE
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

A BROCKEN REAR SPRING WAS DISCOVERED WHILE THE CAR WAS BEING SURVICED BY AN INDEPENDENT SHOP HERE IN NORTHERN WISCONSIN. I WAS TOLD BY THE MECHANIC THAT REPLACING SPRINGS ON MBS SUCH AS MINE IN AREAS SUCH AS HERE WHERE SALT IS USED ON WINTER ROADS IS NOT UNCOMMON.

07/30/2018
Components: AIR BAGS
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF FT. PIERCE, 4500 S US HIGHWAY 1, FORT PIERCE, FL 34982, (772) 617-0819) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/27/2018
Components: STEERING
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AF******
Summary

THE STEERING WHEEL GOT LOCKED WHILE PARKING THE CAR AND THE CAR NEVER STARTS AGAIN.

07/16/2018
Components: AIR BAGS
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

TAKATA RECALL - DESPITE BEING ADVISED THAT I WOULD BE ABLE TO HAVE THE AIRBAGS REPLACED IN JUNE 2018, STILL HAVE NO RESOLUTION. I HAVE A RECALL FOR BOTH PASSENGER AND DRIVER BAGS

07/09/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

THEY NEVER HAVE THE PART I HAVE 2010 MERCEDES BENZ C 300 I NEED IT FIX, THE LIGHTS CODES ARE ALWAYS, GOING ON AND OFF. CHECK INGINE LIGHT. NO ACCEDINT . . JUST RECALL AND NEED IT FIX PASSENGER AIR BAG

07/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

ELECTRONIC STEERING LOCK(ESL) FAILED LEAVING VEHICLE UNABLE TO START.

07/05/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

THE COMPANY AND THE DEALER IN FREZNO CA REFUSE TO REPLACE THE AIR BAGS AND LEAKY FUEL PUMP

07/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AF******
Summary

SMELL IN CAR GAVE ME A SEVERE HEADACHE ALONG WITH NAUSEA AND CHEST PAINS. THERE?S BEEN A NOXIOUS ODOR IN THIS VEHICLE FOR THREE YEARS. NO ONE CAN FIND THE PROBLEM. MY GRANDCHILDREN HAVE PASSED OUT IN THE CAR FROM IT AND IT IS CAUSING ME MIGRAINES AND OTHER ISSUES. I CAN NO LONGER DRIVE THIS CAR. I NEED A SOLUTION.

06/29/2018
Components: AIR BAGS
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED MERCEDES SENT LETTERS (2) THAT STATED NEW AIRBAGS WOULD BE AVAILABLE ON SPECIFIC DATES. AFTER I CALLED 1 DAY PRIOR TO THE LAST DATE GIVEN (AND AFTER WAITING MONTHS) I WAS INFORMED OVER THE PHONE THAT IT WOULD BE DELAYED, YET AGAIN, ANOTHER SIX MONTHS. THIS IS GOING ON TWO YEARS NOW. THEY ALSO HAVE STATED THAT SINCE NO "INCIDENT" HAVE OCCURRED THEY ARE NOT CONCERNED ABOUT THE SAFETY OF THE CAR. THE NEWS CHANNEL HAVE REPORTED THAT THE RISK OF DANGER INCREASES WITH THE AGE OF THE CAR AND HUMIDITY. I LIVE IN FLORIDA & THE CAR IS GOING ON NINE YEARS OLD. THE LAST LETTER STATED AIRBAGS WOULD BE AVAILABLE JUNE 30 OF 2018 AND WHEN THEY KNEW THEY WEREN'T GOING TO ADHERE TO THAT THEY DID NOT MAKE ANY ATTEMPT TO CONTACT ME & STILL HAVEN'T. UPDATED 10/22/18*JB

06/29/2018
Components: STEERING,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS LEAKING FLUID. IN ADDITION, THE TAIL LIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT CALLED JACKIE COOPER IMPORTS MERCEDES-BENZ AT (918) 420-9156 (LOCATED AT 9393 S MEMORIAL DRIVE A, TULSA, OK 74133) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/26/2018
Components: AIR BAGS
Incident Date: 05/04/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP IN TIME BEFORE REAR ENDING ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *TT

06/19/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TAKATA RECALL , I'VE REACHED OUT TO MB DEALER IN BEVERLY HILLS WHERE MY CAR WAS PURCHASED AND I KEPT GETTING THE SAME ANSWER - THE REPLACEMENT IS NOT AVAILABLE. MY CAR IS ALWAYS PARKED OUTSIDE EXPOSED IN THE HEAT AND I USE IT TO COMMUTE FROM LOS ANGELES TO IRVINE AT LEAST 3-4 TIMES A WEEK. I REALLY WOULD LIKE MY AIRBAG REPLACED. THE LAST LETTER THAT I RECEIVED FROM MERCEDES BENZ NOTIFIED ME THAT THIS WILL BE FIXED BY MARCH OF 2018 AND YET ITS 3 MONTHS HAVE GONE BY NO ONE CONTACTS ME . WHERE CAN I GO FOR THIS FIXED?

06/19/2018
Components: SEATS,SERVICE BRAKES
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

I BROUGHT MY VEHICLE TO MERCEDES BENZ FOR A REAR TAIL LIGHT RECALL. WHEN I PICKED UP MY VEHICLE THE BRAKE PEDAL WENT TO THE FLOOR. NOTE: THIS WAS NOT HAPPENING PRIOR TO ME DROPPING MY VEHICLE OFF TO THE DEALER. I INFORMED THE SERVICE MANAGER AND HE DROVE MY VEHICLE BACK TO THE MECHANIC. THE SERVICE MANAGER HAD ME GO TO WHERE MY VEHICLE WAS ON A LIFT. THE SERVICE MANAGER TOLD ME THAT THE REAR BRAKE LINE ON MY VEHICLE RUSTED (METAL LINE) OUT CAUSING THE BRAKE FLUID TO LEAK OUT. ALSO, THE PASSENGER FRONT SEAT SENSOR WENT AND NEEDED TO BE REPLACED. THE SEAT WOULD NOT MOVE BACK OR FORWARD. IN A PREVIOUS COMPLAINT I FILED TODAY, I INADVERTENTLY PUT THE WRONG VIN NUMBER IN MY COMPLAINT. THE CORRECT VIN NUMBER IS [XXX]. THE PREVIOUS COMPLAINT NUMBER IS [XXX]. MY APOLOGIES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBOAF******
Summary

THE VEHICLE WOULD NOT START AT ALL. BATTERY WAS REPLACED AND STILL DID NOT START. MERCEDES BENZ DEALER STATED THAT IT NEEDS AN ELECTRONIC STEERING LOCK. APPARENTLY THIS IS A COMMON PROBLEM WITH MERCEDES BENZ SEDANS. THE VEHICLE WAS PARKED.

06/11/2018
Components: AIR BAGS
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TAKATA RECALL......WHEN ARE THEY GOING TO BE AVAILABLE?????IT HAS GONE FROM APRIL NOW TO JUNE I STILL HAVE NOT HEARD ANYTHING AT ALL. I AM AFRAID TO DRIVE MY CAR!!!!!!!! I WANT TO SUE......

06/04/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (FLETCHER JONES MERCEDES BENZ, 949 NORTH ELSTON AVENUE, SUITE 2, CHICAGO, IL 60642) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/21/2018
Components: EXTERIOR LIGHTING,AIR BAGS,ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

2010 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALLS. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF THESE RECALLS. *LD *JS

05/01/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

"TAKATA RECALL" MANUFACTURER HAS FAILED TO PROVIDE REPLACEMENT PARTS. DEALERSHIP UNWILLING TO PURSUE MANUFACTURER TO DELIVER THE PARTS. LEAVING ME AND MY FAMILY AT RISK OF SERIOUS INJURY AND DEATH. "THIS IS UNACCEPTABLE"

04/09/2018
Components: STRUCTURE
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

AFTER PURCHASING MY VEHICLE IN 2013 THE DRIVER INSIDE DOOR LATCH BROKE AND WILL NOT OPEN DRIVERS DOOR. THIS OCCURRED APPROXIMATELY 3 YRS AFTER I PURCHASED THE VEHICLE. AROUND 12/16. IN ORDER TO GET OUT OF MY VEHICLE I MUST ROLL THE WINDOW DOWN AND UNLOCK DOOR, REACH OUT AND OPEN FROM OUTSIDE LATCH. I FEEL VERY UNSAFE IN THIS VEHICLE IN THE EVENT I LOSE POWER DUE TO WRECK, I WILL BE TRAPPED INSIDE THIS VEHICLE. I'VE REPORTED THIS TO MERCEDES'S AND WHEN I'VE TRIED TO ORDER THIS PART, I'M TOLD IT'S ON NATIONAL BACKORDER ! IT'S VERY EXPENSIVE TO FIX, BUT I CAN'T EVEN GET IT FIXED BECAUSE THE PART IS NOT AVAILABLE. MERCEDES WON'T EVEN GIVE ME A DATE WHEN IT WILL BE AVAILABLE. AFTER GOOGLING THIS SUBJECT ONLINE, I'VE LEARNED THERE IS A HUGE AMOUNT OF THESES DOOR LATCHES BREAKING. I'M PLEADING FOR HELP!!

04/09/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AF******
Summary

I DROVE MY CAR TO A RESTAURANT. AFTER ABOUT 15 MINUTES, I RETURNED AND TRIED TO CRANK THE VEHICLE. THE KEY FOB DID NOT UNLOCK THE STIRRING WHEEL AND TIRES. I HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD IT WAS A STEERING COLUMN ISSUE. ENOUGH OF AN ISSUE THAT IT COST ME $1000.00 TO REPAIR. I STARTED RESEARCHING AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS SAME ISSUE. THERE ARE REFERENCES TO BOTH THE ESI AND/OR ESL FAILURES. THIS IS A KNOWN ISSUE WITH MERCEDES BENZ AND I AM CONCERNED THAT THIS IS A SAFETY ISSUE AS MOTORIST ARE LEFT STRANDED UNLESS TOWED.

04/07/2018
Components: AIR BAGS
Incident Date: 04/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AR******
Summary

AIR BAG LIGHT WILL NOT GO OFF CONCERNED ABOUT AIR BAG NOT WORKING WAS INVOLVED IN A ACCIDENT IN A DIFFERENT CAR WHERE AIR BAGS DID NOT COME OUT AND SENT TO HOSPITAL SO I'M VERY CONCERNED

03/31/2018
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA RECALL - MERCEDES HAS PROMISED AIRBAG REPLACEMENT FOR ALMOST 2 YEARS AND NOTHING HAS HAPPENED. THIS IS NOT A TIMELY REPLACEMENT. I HAVE BEEN DRIVING A CAR WITH A LIFE THREATENING DEFECT FOR 2 YEARS.

03/21/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

03/13/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (CHERRY HILL MERCEDES IN CHERRY HILL, NJ), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/07/2018
Components: AIR BAGS
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THEY WOULD CALL WHEN PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/20/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STAR MOTOR CARS AT (713) 868-6800 (7000 OLD KATY RD, HOUSTON, TX 77024) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/05/2018
Components: AIR BAGS
Incident Date: 02/02/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL LETTER FROM MERCEDES-BENZ RELATED TO THE AIR BAGS. THE CONTACT SPOKE WITH THE LOCAL MERCEDES DEALER AT 877-491-6977 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

02/05/2018
Components: AIR BAGS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/22/2018
Components: AIR BAGS
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

TAKATA RECALL PARTS NOT AVAILABLE FOR REPLACEMENT WHEN CALLING MULTIPLE CERTIFIED MERCEDES SERVICE SHOPS IN NORTHWESTERN SUBURBAN CHICAGO AREA

01/19/2018
Components: WHEELS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB5AR******
Summary

ON TUESDAY, JANUARY 16, I PARKED MY VEHICLE ON LEVEL GROUND AT A SHOPPING CENTER AND IT ROLLED BACKWARDS OUT OF THE PARKING SPACE AND NEARLY HIT A PEDESTRIAN. I HAD TO PRESS THE BRAKES TO STOP THE VEHICLE. I THEN PULLED BACK INTO THE SPACE AND PUT THE VEHICLE IN PARK AGAIN AND THE VEHICLE ROLLED BACKWARD OUT OF THE PARKING SPACE. I REPEATED THE SEQUENCE A THIRD TIME AND THE VEHICLE ROLLED A LITTLE AND STOPPED ON ITS OWN. I IMMEDIATELY CONTACTED MERCEDES OF ANNAPOLIS AND THE SERVICE PERSON EXPLAINED THAT THE GEARS WORK ON AN ELECTRONIC SYSTEM AND THE ISSUE WAS A 'FLUKE.' THE NEXT DAY, THE SAME THING HAPPENED WITH MY VEHICLE. THIS TIME I PARALLELED PARKED, PLACED MY VEHICLE IN PARK AND IT ROLLED FORWARD. I HAD TO APPLY THE BRAKES TO KEEP FROM HITTING THE VEHICLE IN FRONT OF MINE. I BACKED UP MY VEHICLE AND PLACED THE VEHICLE IN PARK AND IT ROLLED FORWARD AGAIN. I DID IT A THIRD TIME AND THE VEHICLE CAME TO AN ABRUPT AND JERKY STOP.

01/11/2018
Components: AIR BAGS
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5B0AR0******
Summary

TAKATA RECALL. THE LIGHT ON THE DASHBOARD TURNED ON FOR NO REASON, I WAS DRIVING WHEN THE SIGN TURNED ON.

12/28/2017
Components: AIR BAGS
Incident Date: 12/05/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V08100 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER: MERCEDES-BENZ OF CALDWELL 1230 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, PHONE NUMBER: (973) 227-3600 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

12/25/2017
Components: STRUCTURE
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AF******
Summary

I AM WRITING YOU REGARDING A SERIOUS AND POTENTIAL LIFE THREATENING SAFETY HAZARD THAT HAS BEEN IGNORED BY MERCEDES-BENZ. CLEARLY THIS IS NOT AN ISOLATED PROBLEM AS I HAVE FOUND THIS ISSUE HAS PLAGUED MANY OTHER MERCEDES DRIVERS ON THE INTERNET. ON 1 OCTOBER 2017, THE INSIDE PASSENGER DOOR HANDLE MALFUNCTIONED AND WOULD NOT OPEN THE DOOR. (SEE ATTACHED PHOTO). THE PASSENGER DOOR CAN NOW ONLY BE OPENED FROM THE OUTSIDE. WHEN TAKEN TO THE LOCAL MERCEDES OF ARROWHEAD DEALER IN PEORIA, AZ, IT WAS DETERMINED THAT THE ENTIRE DOOR PANEL MUST BE REPLACED, NEEDS TO BE MANUFACTURED AND WOULD NOT BE AVAILABLE UNTIL NOV 2017, THEN DEC 2017 AND NOW FEB 2018. THE INABILITY TO OPEN THE PASSENGER DOOR PRESENTS A GRAVE SAFETY HAZARD BECAUSE IF THE CAR IS IN A ACCIDENT WHERE THE DRIVER DOOR IS DISABLED BOTH THE PASSENGER AND DRIVER CANNOT ESCAPE FROM THE VEHICLE. THEREFORE, MERCEDES SHOULD HAVE PLACED THIS MODEL ON THE RECALL LIST WHICH IT DID NOT AND THE LOCAL MERCEDES DEALER SAID I AM NOT ALONE WITH THIS ENGINEERING MALFUNCTION IN THIS MODEL YEAR AND PERHAPS OTHERS. THE LENGTH OF TIME TO CORRECT THIS ENGINEERING DEFECT IS UNACCEPTABLE AND THIS SITUATION REQUIRES AN IMMEDIATE AND CONCERTED INVESTIGATION BECAUSE IT PRESENTS A POTENTIAL LIFE THREATENING SCENARIO.

12/23/2017
Components: AIR BAGS
Incident Date: 12/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

TAKATA RECALL, STILL NO REMEDY FROM DEALER AS OF DECEMBER 23, 2017

12/11/2017
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

NO WRECK OR OTHER INCIDENT, BUT I HAVE BEEN NOTIFIED OF RECALL BY LETTER, BUT THE AIRBAGS HAVE NEVER BEEN REPAIRED. I NEVER RECEIVED ANOTHER LETTER STATING TO BRING MY VEHICLE IN. TK HOLDINGS, TAKATA CORPORATION ALSO SENT ME A NOTICE OF CHAPTER 11 FILING.

12/11/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/08/2017
Components: STEERING,AIR BAGS,SEAT BELTS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

SRS LIGHT CAME ON OCTOBER 2017. I TOOK MY CAR TO MERCEDES OF SACRAMENTO . THE REPAIR TECH STATED THAT IT WASN'T THE AIRBAG. THE REPAIR TECH SAID THAT ITS IN THE STEERING COLUMN. I BELIEVE IT IS THE AIRBAG. I NEED THIS FIXED.

12/08/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING, THE ENGINE WARNING INDICATOR ILLUMINATED AND A FUEL ODOR ENTERED THE VEHICLE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SOUTH MISSISSIPPI (11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE, MS 39540), BUT THE FAILURE COULD NOT BE DUPLICATED. DAYS LATER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO MERCEDES-BENZ OF SOUTH MISSISSIPPI, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THERE WAS LIQUID GAS FORMED ON TOP OF THE FUEL PUMP AND A SEAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

12/05/2017
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C300. WHILE DRIVING 25 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE CONTACT RECEIVED BURNS ON THE FACE FROM THE AIR BAG DEPLOYMENT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS CONSIDERED A TOTAL LOSS AND WAS TOWED TO UPMAN'S TOWING YARD. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,000.

12/04/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB1AF******
Summary

TAKATA RECALL: WAS NOTIFIED OF THE RECALL IN AUGUST 2016. AS OF THIS DATE, NO ACTION HAS BEEN TAKEN ON THE PART OF THE MANUFACTURER OR DEALER TO ALLOW THIS ISSUE TO BE FIXED. AS OF THIS DATE, NO REPLACEMENT PARTS ARE AVAILABLE.

12/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. WHILE DRIVING, THE CONTACT NOTICED A FUEL ODOR THROUGHOUT THE VEHICLE. THE CONTACT MENTIONED THAT THE FUEL ODOR BECAME EXTREMELY STRONG. THE CONTACT THEN NOTICED FUEL ON THE GROUND AND STATED THAT FUEL WAS VISIBLE EVERYWHERE WHEN THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO W.I. SIMONSON MERCEDES-BENZ AT (855) 677-2690 (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ IN PALM SPRINGS WHERE THE CONTACT WAS ADVISED TO TAKE THE VEHICLE BACK TO W.I. SIMONSON MERCEDES-BENZ WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

12/04/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/30/2017
Components: AIR BAGS
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AF******
Summary

I HAVE ASKED THE PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS LOCATION, ON TWO OCCASIONS, ABOUT THE RECALL NOTICES I RECEIVED. I WAS TOLD THAT I DID NOT NEED TO WORRY ABOUT THE RECALL UNLESS I ACTUALLY EXPERIENCED AN ISSUE WITH THE BAGS. THE ISSUE IS THAT I WON'T KNOW IF I HAVE AN ISSUE WITH THE BAGS UNTIL I HAVE AN ACCIDENT, AND I AM EITHER INJURED OR KILLED BY THESE AIRBAGS.

11/29/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON GREENWAY AT (713) 489-2111 (3900 SOUTHWEST FWY, HOUSTON, TX 77027) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

11/29/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

"TAKATA RECALL' . ON FEB..11,2016 I RECEIVED A LETTER STATING THAT THERE WAS AS A RECALL ON MY VEHICLE FOR AIRBAG REPLACEMENT AND AGAIN ON MAY 25,2016 STATING THAT THE AIRBAG REPLACEMENT WAS STILL PENDING. I CONTACTED THE DEALER IN MOBILE, AL TODAY, NOV.29,2017. HE SAID , IT'S STILL PENDING , TAKATA HAS NOT RELEASED THE GO AHEAD TO REPLACE AIRBAG. THERE HAS BEEN ANY ACCIDENTS AT THIS TIME. I'M FILLING OUT FORM TO HAVE AIRBAG REPLACED.

11/28/2017
Components: AIR BAGS
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AF******
Summary

TAKATA RECALL - PARTS NOT YET AVAILABLE FOR REPAIR

11/28/2017
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE MERCEDES-BENZ (1829 E GARVEY AVE N, WEST COVINA, CA 91791, PHONE: (626) 859-1250), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/28/2017
Components: STRUCTURE
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

DRIVER SIDE DOOR HANDLE BROKE. THIS WAS NOT DUE TO EXCESSIVE FORCE, UNUSUAL WEAR OR USE, ETC. THE PART CAN ONLY BE REPAIRED BY REPLACING THE ENTIRE INTERIOR DOOR PANEL. DEALER IS AWARE OF THE PROBLEM AND KNOWS THAT THE PIECE IS FAULTY AND PRONE TO BREAKING. THE COST TO FIX IT IS NEARLY $1,000 TO REPAIR. IN ORDER TO EXIT THE VEHICLE, I HAVE TO ROLL DOWN MY WINDOW, OPEN THE DOOR FROM THE EXTERIOR, ROLL MY WINDOW BACK UP AND THEN EXIT. THIS IS A MAJOR SAFETY HAZARD IF I NEEDED TO EXIT THE VEHICLE QUICKLY DUE TO A FIRE, ACCIDENT, ETC. WHEN THE HANDLE BROKE, THE VEHICLE WAS STATIONARY (I HAD JUST PARKED), I WENT TO OPEN THE DOOR AND THERE WAS NO MOVEMENT OF THE DOOR. THERE WAS NO SOUND INDICATING A BREAK, IT SIMPLY DID NOT OPEN THE DOOR ANY LONGER. WHEN RESEARCHING THE PROBLEM, I FOUND ADDITIONAL EVIDENCE OF THIS BEING A COMMON ISSUE AMONG OTHER MB OWNERS AND THEY WERE EQUALLY AGHAST AT THE FACT THAT THIS HAD NOT BEEN RECALLED AND ADDRESSED DUE TO THE SEVERE NATURE OF THE ISSUE.

11/27/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/24/2017
Crash: No
Fire: No
Summary

STEERING WHEEL LOCK KEEPING CAR FROM STARTING HAS HAPPEN NUMEROUS TIMES TO ME ANY MANY PEOPLE WITH BENZ

11/27/2017
Components: AIR BAGS
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 5WDDGF8BB0A******
Summary

TAKATA RECALL FOR THE LAST TWO YEARS AND NINE MONTHS I SERVICE MY CAR AT BENZEL-BUSH OF ENGLEWOOD NJ.I DID ASK THEM ABOUT THE RECALL AND THEY TOLD ME TO WAIT.AS OF 11/27/2017 I HAVE NOT RECEIVED ANY INFORMATION ABOUT TAKATA RECALL FROM BENZEI-BUSH

11/26/2017
Components: AIR BAGS,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AF******
Summary

NOTICES OF RECALL; SCHEDULED WITH DEALER AND NEVER RECEIVED A CALL BACK TO REPLACEMENT. THE CALL SMELLS STRONGLY OF BURNT PLASTIC SINCE I BOUGHT THE CAR. EVERY SINGLE CAR MAINTENANCE PERSON TELLS ME THE CAR EMITS THAT SMELL.

11/25/2017
Components: AIR BAGS
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA RECALL - MY CAR IS ON THE MERCEDES TAKATA RECALL LIST AND THE DEALERSHIP HAS FAILED TO PROVIDE A REPLACEMENT AIRBAG FOR NEARLY 2 YEARS. THE NOTICE LETTER SAYS DRIVING THE CAR WITH DEFECTIVE AIRBAGS INVOLVES RISK OF INJURY OR DEATH. MERCEDES HAS FAILED TO OFFER ANY REMEDY AND I AM DRIVING A CAR WITH A DEFECTIVE AIRBAG. MERCEDES HAS FAILED TO PROVIDE UPDATES OR INFORMATION ON THE RECALL.

11/20/2017
Components: AIR BAGS
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB7AR******
Summary

TAKATA RECALL CONTACTED MERCEDES BENZ IN ENCINO , CA OVER YEAR AGO REGARDING AIR BAG RECALL. NEVER HEARD BACK ABOUT OBTAINING FREE REPLACEMENTS. I WAS TOLD THEY WOULD GET BACK TO ME. WE HAVE BEEN DRIVING AN AT RISK VEHICLE FOR WHAT WILL SOON BE OVER TWO YEARS SINCE THE RECALL WAS ANNOUNCED.

11/17/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

TAKATA RECALL: AIRBAG FIX/REMEDY UNAVAILABLE, WHICH IS UNTIMELY AND CONTINUES TO PLACE THE DRIVER AND OCCUPANTS AT RISK. THIS IS DANGEROUS AND, THUS, UNACCEPTABLE.

11/16/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER HAS NOT BEEN CONTACTED YET. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/16/2017
Components: AIR BAGS
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL: STILL AWAITING PSAN INFLATORS' REPLACEMENT. I HAVE CALLED THE DEALERSHIP REPEATEDLY TO NO AVAIL (MERCEDES-BENZ OF SOUTH CHARLOTTE, 950 NORTH POLK STREET, PINEVILLE, NORTH CAROLINA 28134, (704) 889-4100). IF MY VEHICLE CONTAINS DEFECTIVE AIRBAGS, MY FAMILY COULD POTENTIALLY BE IN GRAVE DANGER.

11/16/2017
Components: AIR BAGS
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT WAS UNSURE OF ANY AIR BAG WARNING INDICATORS BEING ILLUMINATED. THE CONTACT CALLED MOTOR WERKS OF BARRINGTON (1475 S BARRINGTON RD, BARRINGTON, IL 60010; 847-497-8669) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/14/2017
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/30/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

THIS HAS BEEN AN ONGOING PROBLEM SINCE I FIRST RECEIVED MY CAR. I CAME TO FIND OUT ONCE IN ACCIDENT 4/30/17 THAT THERE WERE ZERO AIRBAGS IN THE CAR AT ALL! THIS IS VERY UNACCEPTABLE

11/14/2017
Components: AIR BAGS
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

TAKATA RECALL- MY CAR IS RECALLED AND I HAVE NOT BEEN ABLE TO SCHEDULE A REPAIR WITH THE DEALER. THEY CLAIM THEY DO NOT HAVE REPLACEMENT PARTS. I HAVE CONTACTED THE DEALER AND MANUFACTURER AND BOTH HAVE FAILED TO SCHEDULE A TIME FOR REPAIR.

11/13/2017
Components: AIR BAGS
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

"TAKATA RECALL" WE HAVE HEARD NOTHING FROM MERCEDES, APPARENTLY THEY DO NOT INTENT TO REPAIR THIS SAFETY ISSUE. WE ARE CONCERNED WITH THE SAFETY OF THIS VEHICLE.

11/13/2017
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

TAKATA RECALL HAS NOT BEEN ADDRESSED BY MERCEDES BENZ REPORTEDLY DUE TO A LACK OF PARTS. THE RECALL IS ABOUT 3 YEARS OLD AND NUMEROUS NOTICES TO ME INDICATE THAT PARTS TO ADDRESS THE RECALL ARE UNAVAILABLE. I AM VERY CONCERNED THAT THE TAKATA BANKRUPTCY WILL LEAVE MY RECALL UNADDRESSED. I HAVE HAD AN AIRBAG INDICATOR LIGHT COME ON THAT MERCEDES BENZ SAYS IS NOT RELATED TO THE RECALL BUT I AM NOT CERTAIN IF THAT STATEMENT IS ACCURATE. I LIMIT THE USE OF THIS CAR SINCE I AM NOT CERTAIN THAT IT'S SAFE FOR ME AND MY PASSENGERS.

11/13/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

"TAKATA RECALL" TWO AIRBAG RECALLS 2/11/16 & 5/25/16 - CALLED RECOMMENDED DEALERSHIP TO REPLACE FOR FREE - THEY DO NOT HAVE THE PARTS.

11/08/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TAKATA RECALL, ELECTRIC SYSTEM DEFICIENT, AND BRAKES FAILURE

11/07/2017
Components: STEERING
Incident Date: 07/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

THE STEERING WHEEL OF THE CAR SUDDENLY LOCKED. ALL ELECTRICAL SHUT SUDDENLY. LUCKILY WE WERE CLOSE TO HOME NOT IN THE MIDDLE OF A FREEWAY. MECHANICS IN GENERAL ARE NOT FAMILIAR WITH THIS ISSUE IN THE MERCEDES C300 CLASS. THE REPAIRS WERE ASTRONOMICAL. I CHECKED ONLINE AND SEVERAL PEOPLE HAD THE SAME ISSUE. MERCEDES BENZ DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS ISSUE. THIS ISSUE SHOULD BE TAKEN SERIOUSLY!! IF IT SHOULD HAPPEN IN A FREEWAY COULD BE CATASTROPHIC. PLEASE LOOK INTO THIS MATTER AND SEE HOW MANY PEOPLE ARE AFFECTED WITH THIS AND HAVE MERCEDES BENZ ASSUME RESPONSIBILITY. I ALSO HAVE THE TAKATA RECALL AND NOTHING HAS BEEN DONE!!!!

11/04/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AF******
Summary

TAKATA RECALL SEEMS THERE IS NO SOLUTION FOR THIS ISSUE. WANT TO GET THIS ISSUE REPAIRED PRIOR TO A SERIOUS ACCIDENT OR OTHER EVENT WHICH WILL CAUSE THE AIR BAGS TO INFLATE.

11/04/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TAKATA RECALL, NOTHING HAS HAPPENED TO THE VEHICLE AS YET, BUT CONTACTED THE DEALER TO GET AIRBAG REPLACED AND THEY ARE SAYING THEY DON'T HAVE THE PARTS AVAILABLE TO FIX THE AIRBAG AND WE WILL BE NOTIFIED WHEN THEY ARE AVAILABLE. I FEEL THIS IS A SAFETY RISK AND DON'T UNDERSTAND WHY THE PARTS AREN'T AVAILABLE TO FIX SOMETHING THAT COULD CAUSE INJURY OR DEATH. THANK YOU

11/03/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GBXAR******
Summary

CERTAIN MERCEDES-BENZ VEHICLES AND ONE FCA MODEL ARE EQUIPPED WITH DRIVER-SIDE FRONT AIRBAGS PROVIDED BY THE SUPPLIER TK HOLDINGS INC. ("TAKATA"). ON JANUARY 25, 2016 TAKATA FILED A DEFECT INFORMATION REPORT WITH NHTSA ANNOUNCING A POTENTIAL DEFECT IN SOME OF THE SUBJECT INFLATORS. BASED UPON TAKATA'S INFORMATION TO DATE, TAKATA IS AWARE OF FOUR TEST RUPTURES IN BALLISTIC TESTS OF NON-DESICCATED PSDI-5 INFLATORS. TAKATA IS NOT AWARE OF ANY FIELD INCIDENTS IN WHICH A PSDI-5 INFLATOR HAS RUPTURED, EITHER DESICCATED OR NON-DESICCATED. TAKATA IS TAKING THIS ACTION IN AN ABUNDANCE OF CAUTION, TO ADDRESS ALL OF THE SUBJECT NON-DESICCATED PSDI-5 AIR BAG INFLATORS, DUE TO THE SIMILARITIES OF DESIGN AND MANUFACTURING CHARACTERISTICS FOR THIS TYPE OF INFLATOR USED IN THE U.S. MARKET. DAG IS NOT AWARE OF ANY FIELD INCIDENTS WITH THE SUBJECT TAKATA PSDI-5 INFLATORS. HOWEVER, BASED ON THE INFORMATION ABOVE AND IN AN ABUNDANCE OF CAUTION, DAG WILL CONDUCT A VOLUNTARY RECALL OF THE VEHICLES EQUIPPED WITH SUBJECT TAKATA PSDI-5 INFLATORS IN THE UNITED STATES AS IDENTIFIED BY TAKATA IN THE DEFECT INFORMATION REPORT.ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATOR RUPTURED, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULTIN INJURY OR DEATH TO VEHICLE OCCUPANTS. RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

11/02/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TAKATA RECALL MERCEDES BENZ DEALER IN HONOLULU TAKING TOO LONG TO REPLACE AIRBAGS.

11/02/2017
Components: AIR BAGS
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF ATLANTIC CITY (6623 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (609) 645-9000), BUT THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/8/18*JB

11/02/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ATHENS (4735 ATLANTA HIGHWAY, BLDG.A, ATHENS, GA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/02/2017
Components: AIR BAGS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TAKATA RECALL. I CANNOT GET THIS SERVICE FROM MY MERCEDES BENZ DEALER BECAUSE THEY DO NOT HAVE THE PARTS FROM MERCEDES BENZ USA TO FIX THIS. I'VE CALLED MULTIPLE DEALERS AND I GET THE SAME ANSWER. THEY TELL ME TO EITHER CHECK BACK OR CALL MERCEDES BENZ USA ABOUT THE SITUATION.

11/01/2017
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

I HAD COMPLAINT TO THE DEALER 3 TIMES ABOUT THE 2 RECALLS ON MY VEHICLE FOR THE TAKATA RECALLS FOR 16V363 2016070003 AND 16V081 2016020003. THE DEALER REACHED OUT TO ME 3 DIFFERENT OCCASIONS AND A SAID THAT THE PARTS FOR THE RECALL ARE NOT AVAILABLE. I ASKED THEM WHAT DO I DO WITH THE VEHICLE THEY SAID CONTINUE TO DRIVE AND WE WILL LET YOU KNOW WHEN THE PARTS ARE AVAILABLE. ITS BEEN A YEAR SINCE THE COMPLAINTS IN 2016 AND THE DEALER STILL WILL NOT PERFORM THE S TAKATA RECALLS. MERCEDES BENZ DEALER 620 WASHINGTON AVENUE, NORTH HAVEN, CT 06473 SERVICE: 203-239-1717

11/01/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF SYRACUSE (5433 N BURDICK ST, FAYETTEVILLE, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. *TT UPDATED 8/3/18*JB

11/01/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA RECALL DRIVER SIDE AIR BAG RECALL SENT IN FEB. 2016 AND RECALL ON PASSENGER SIDE AIR BAGS ON MAR 2016 HOWEVER WE HAVE YET TO GET ISSUE RESOLVED. CONTACTED DEALERSHIP MANY TIMES WITHOUT ANY USEFUL INFORMATION ON THE REPLACEMENT OF THE AIR BAGS.

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TAKATA RECALL - MERCEDES BENZ FAIL TO REPLACE BOTH MY FRONT (DRIVER & PASSENGER) SIDE AIRBAG AND KEEP ON SAYING THEY DO NOT WHEN THEY WILL REPLACE THEM. I AM CONCERNED I AM DRIVING MY VEHICLE IN UNSAFE CONDITION. THEY TOLD ME IN JANUARY 2017 THAT THEY WILL BE REPLACED BY OCTOBER 2017 BUT THEY FAIL TO KEEP THEIR PROMISE. I CALLED THEM TODAY, 11/1/2017 AND THEY SAY THE SAME STATEMENT THAT THEY DON'T KNOW WHEN THEY CAN REPLACE THE AIR BAGS.

11/01/2017
Components: AIR BAGS
Incident Date: 01/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8885AR******
Summary

TAKATA RECALL - RECEIVED FIRST NOTICE IN JANUARY 2016, AND NO UPDATES SINCE. I DECIDED TO WRITE YOU AFTER RECEIVING NOTICE FROM TK HOLDINGS REGARDING FILING NOTICE ON AIRBAG RECALL WEBSITE. I HAVE ASKED IN PERSON AT MY DEALERSHIP SEVERAL TIMES AND HAVE GIVEN UP.

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

MY AIRBAGS HAVE BEEN ON RECALL SINCE FEBRUARY 2016 . I CALL THE DEALER AND THEY SAY THE AIRBAGS AREN'T IN STOCK OR THE PART HASN'T COME IN YET.

10/31/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

I HAVE TRIED TO GET THIS ISSUE RESOLVE WITH SEVERAL MERCEDES DEALERSHIPS BUT ALL SAY THEY DO NOT HAVE THE REPLACEMENT AIRBAGS. I HAVE RECEIVED INFORMATION ON THE CLASS ACTION SUIT FROM TK HOLDINGS AND THE EMAIL THAT WAS PROVIDED IS USELESS. I WOULD LIKE TO HAVE MY TAKATA AIR BAGS REPLACED AS SOON AS POSSIBLE.

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS DO TO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE CONTACT CALLED A LOCAL DEALR AND INDEPENDENT MECHANIC REGARDING PART AVAILABILITY.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE RECALL NOTICE STATED THAT OWNERS WOULD RECEIVE A SECOND NOTICE ONCE PARTS BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

TAKATA RECALL, MERCEDES BENZ IS NOT SUPPLYING REPLACEMENTS.

10/29/2017
Components: AIR BAGS
Incident Date: 01/01/1990
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

TAKATA RECALL....RECALL INCOMPLETE; REMEDY REMAINS UNAVAILABLE

10/28/2017
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

TAKATA RECALL - REPLACEMENT AIR BAGS NEVER INSTALLED.

10/28/2017
Components: AIR BAGS
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TAKATA RECALL

10/27/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TAKATA RECALL RECEIVED NOTIFICATION FROM MERCEDES DEALERSHIP MAY 2016 REGARDING SAFETY RECALL 2016020003 FOR DRIVER SIDE AIR-BAG MODULE. AS OF TODAY 10/25/17 I AM STILL WAITING FOR THIS CONDITION TO BE CORRECTED

10/27/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Summary

I CALLED THE DEALER AND I ASKED HIM ABOUT REPLACING THE AIRBAG, I WAS TOLD HE DOES NOT HAVE ANY, WILL CALL WHEN HE GETS THEM.

10/27/2017
Components: AIR BAGS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE NOTICE WAS JUST A PRECAUTION ONLY. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

"TAKATA RECALL" NONE OF THE MERCEDES DEALERSHIPS IN THE CHICAGOLAND AREA HAVE BEEN ABLE TO REPLACE THE TAKATA AIRBAG. THEY CONTINUE TO SAY THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE TO REMEDY THIS RECALL, EVEN THOUGH THE RECALL NOTICE WAS SENT TO ME OVER A YEAR AGO.

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

TAKATA RECALL, THE AIRBAG OF MY 2010 MERCEDES 300 HAS NOT BEEN REPLACED BY THE DEALERSHIP! I HAVE CONTACTED THE DEALERSHIP MANY TIMES AND THEY STILL HAVE NOT REPLACE MY AIRBAG...

10/27/2017
Components: AIR BAGS
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

TAKATA RECALL

10/26/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

TAKATA RECALL. MY LOCAL MB DEALERSHIP SAID MY RECALL REMEDY WAS STILL PENDING AND DIRECTED ME TO THE NATIONAL CONTACT, WHICH SAID RECALLS ARE BEING DONE IN A PHASED MANNER DUE TO LACK OF PARTS. MEANWHILE, I'M HAVING TO DRIVE WITH A POTENTIALLY DEADLY AIRBAG ON MY CAR.

10/26/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

10/26/2017 - I HAVE REQUESTED A REPLACEMENT AND WAS TOLD BY MERCEDES THAT THEY STILL DO NOT HAVE THE PART

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AF******
Summary

TAKATA RECALL - I HAVE BEEN NOTIFIED FOR CLOSE TO TWO YEARS NOW THAT MY AIRBAG IS DEFECTIVE AND NEEDS REPLACEMENT DUE TO THE RECALL. I HAVE BEEN VERY PATIENT IN WAITING FOR A REPLACEMENT BUT UNTIL TODAY WHEN I RECEIVED NOTICED THAT THIS COMPANY IS FILING FOR BANKRUPTCY I FEEL LESS CONFIDENT THAT THERE WILL BE A REPLACEMENT IN TIME. I DO NOT FEEL COMFORTABLE DRIVING MY CAR KNOWING A DEFECTIVE AIRBAG IS IN IT. WHEN CONTACTING THE DEALERSHIP FOR A REPLACEMENT THEY HAVE ADVISED THAT THEY ARE IN BACK ORDER AND THIS HAS BEEN GOING ON FOR CLOSE TO TWO YEARS. SOMETHING SO SERIOUS IN MY CAR THAT CAN POTENTIAL IMPACT MY FAMILY AN I IS UNACCEPTABLE AND SHOULD BE FIXED IMMEDIATELY. I DON'T FEEL I CAN ENJOY MY CAR FULLY DUE TO THE CONSTANT CONCERN OF THESE RECALLED AIRBAGS IN MY CAR.

10/25/2017
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

'TAKATA RECALL' I HAVE RECEIVED TWO NHTSA RECALL#16V-081 IN MAY 2016 AND NHTSA RECALL#16V-363 IN AUGUST 2016. I HAVE THE DEALER TWICE AND THEY STILL HAVE NO PARTS AVAILABLE TO REMEDY THIS RECALL.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

TAKATA RECALL AND BENZ SAID IT CANNOT DO ANYTHING

10/25/2017
Components: AIR BAGS
Incident Date: 03/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

"TAKATA RECALL" I HAVE MADE APPOINTMENTS AND HAVE DISCUSSED THE SITUATION WITH PATTERSON IN WICHITA FALLS TX ABOUT THE AIRBAG LIGHT SAYING THERE IS A PROBLEM. I WAS TOLD THAT THEY (PATTERSONS) DOES NOT KNOW WHAT TO DO ABOUT THE SITUATION BECAUSE THEY HAVE CONTACTED MERCEDES ABOUT THIS AND THEY DO NOT KNOW WHAT TO DO EITHER. I HAVE BEEN DRIVING THE CAR. THE LIGHT STAYS ON. HAVE TAKEN IT IN TO BE REPAIRED AND WAS TOLD THEY DO NOT KNOW WHAT TO DO. STATED WHEN THEY ARE TOLD WHAT TO DO PATERSON'S WILL CONTACT ME. I HAVE NEVER BEEN CONTACTED. I DID HOWEVER HAVE AN ACCIDENT MARCH 2015 AND THE AIRBAGS DID NOT DEPLOY!

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

TAKATA RECALL I RECEIVED RECALL NOTICES ON MAY AND AUGUST 2016 FROM MERCEDES BENZ USA TO REPLACE THE DRIVER'S SIDE AND PASSENGER SIDE AIRBAGS WHICH STATES THAT THEY MAY RUPTURE DUE TO EXCESSIVE INTERNAL PRESSURE, LIKELY TO OCCUR IF VEHICLE IS EXPOSED TO HIGH LEVELS OF ABSOLUTE HUMIDITY FOR EXTENDED PERIODS OF TIME, POSSIBLY CAUSING SERIOUS INJURY OR DEATH. I LIVE IN SOUTH FLORIDA AND THE TEMPS HAVE BEEN IN THE 100S WITH OFF THE CHARTS HUMIDITY EVERY MONTH! I LIVE IN FEAR OF DRIVING MY CAR AND DYING IN AN AIRBAG EXPLOSION. WEEKLY CALLS TO THE MERCEDES DEALER SAID THEY DON'T HAVE THE PARTS YET! MY HUSBAND'S 2007 HONDA RIDGELINE WAS REPLACED IMMEDIATELY. COULD YOU PLEASE EXPLAIN WHY IT'S TAKING SO LONG TO FIX THIS DANGEROUS DEFECT FOR MY CAR? THANK YOU.

10/23/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL" HAS NOT BEEN CORRECTED

10/19/2017
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

I BEING WAITING FOR 3 YEARS NOW . I'M SCARED TO DRIVE THE CAR . MY AIRBAG WARNING LIGHT ARE ON FOR 3 YEARS NOW .THIS IS MY 4 TIME I I COMPLAIN ABOUT IT TO M.B

10/18/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TAKATA RECALL MY VEHICLE HAS NOT BEE REPAIRED YET. THIS ISSUE NEEDS TO BE RESOLVED, BEFORE I OR MY FAMILY ARE INJURED.

10/15/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/12/2017
Crash: No
Fire: No
Summary

MY CAR WAS BROKEN DOWN WHILE DRIVING ON THE ROAD. THE STEERING WHEEL LOCK WAS LOCKED MY CAR AND SHUT DOWN THE ELECTRIC. IT'S VERY DANGEROUS SITUATION. I'M VERY LUCKY. THE ROAD WAS EMPTY AND I ABLED TO PULLOVER TO THE SIDE. I DID SOME RESEARCH AND SEE THAT MANY PEOPLE HAD THE SAME ISSUE WITH THEIR C CLASS FROM YEAR 2008 TO 2010.

10/07/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

TAKATA AIRBAGS. STILL WAITING ON A REMEDY FOR THIS RECALL.

10/05/2017
Components: STEERING
Incident Date: 10/02/2017
Crash: No
Fire: No
Summary

ANTI-THEFT STEERING WHEEL LOCK

10/03/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/06/2017
Components: AIR BAGS
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

THE RECALL OF THE AIRBAGS HAS NOT BEEN FULFILLED BEYOND REASONABLE TIME.

09/06/2017
Components: AIR BAGS
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA RECALL I RECEIVED A SAFETY RECALL NOTICE BACK IN APRIL 2016 BECAUSE THE AIRBAGS WERE NOT PROPERLY DEPLOYING. I CALLED MD TODAY, SEPT. 6, 2017, BECAUSE I HAVE NOT HEARD FROM THEM AND I WAS TOLD THAT THE PARTS ARE STILL NOT READY. I LIVE IN A STATE THAT IS HOT AND HUMID, WHICH EXPONENTIALLY INCREASES THE CHANCES OF AIRBAG MALFUNCTIONING.

08/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

DROVE MY CAR TO WORK EVERYTHING WAS FINE.. WHEN I WENT TO LEAVE I TURNED THE KEY AND NOTHING HAPPENED.. AFTER TALKING WITH A MB SERVICE CONSULTANT HE IS INFORMED ME THAT IT IS PROBABLY THE ELECTRIC IGNITION SWITCH.. DOING SOME RESEARCH ONLINE I SEE THAT THIS IS A VERY COMMON PROBLEM.

08/02/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203; (703) 525-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/29/2017
Components: STEERING
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

THERE IS A RECALL ON MY MERCEDES BENZ 2010 WITH THE POWERING STEERING HOSE. I HAD TO PAY FOR REPAIRS FOR REPAIRS OUT OF POCKET, BECAUSE THE POWER STEERING FLUID KEPT LEAKING. I RECEIVED A LETTER AFTER THE REPAIRS THAT THERE WAS A RECALL OUTSTANDING REGARDING THE POWER STEERING HOSE. I WENT TO A MERCEDES DEALERSHIP TO GET REIMBURSEMENT AND THEY ARE REFUSING.

07/29/2017
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I RECEIVED THE WRITTEN NOTICE OF RECALL, AND THERE IS NOT YET A REMEDY. I AM VERY CONCERNED ABOUT OUR SAFETY IN THE EVENT OF A COLLISION OR IMPACT CAUSING THE AIRBAGS TO DEPLOY. IT'S VERY UNREASONABLE TO HAVE TO WAIT THIS LONG FOR A REMEDY, ESPECIALLY WHEN THIS DEFECT CAN CAUSE SERIOUS BODILY HARM OR DEATH.

07/28/2017
Components: STEERING
Incident Date: 07/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. MY CAR WAS PARKED IN MY GARAGE AND I TIRED TO TURN IT ON AND THE VEHICLE WOULD NOT START. I CAN HERE THE CAR TRYING TO CRANK OVER BUT IT DOES NOT WORK. THERE ARE NUMEROUS MERCEDES BENZ C300 OWNERS HAVING THE SAME PROBLEM (STEERING LOCK/COLUMN). PLEASE ISSUE A RECALL. THANK YOU.

07/24/2017
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB9AR******
Summary

VEHICLE POWER STEERING WILL STOP WORKING, MAKING THE VEHICLE HARD TO TURN. VERY DANGEROUS IF YOU ARE OVER 60 MILES AN HOUR.

07/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB4AF******
Summary

FUEL ODOR WHEN TANK IS FILLED. PROBLEM WAS APPARENTLY MANUFACTURING DEFECT. FUEL LEAKED FROM FUEL FILTER MOUNTING STUDS THAT CRACKED AND PULLED THROUGH MOUNTING PLATE. GAS TANK AND ALL ATTACHMENTS HAD TO BE REPLACED.SEE ATTACHED MERCEDES WORK ORDER.

07/21/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (ANAHEIM HILLS MERCEDES-BENZ IN ANAHEIM, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/11/2017
Components: AIR BAGS
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TAKATA RECALL MY CAR STARTS ADVERTISING ABOUT MY DRIVER AIRBAG.

07/09/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

FAULT SHOWS UP ON DASH BOARD-"POWER STEERING MALFUNCTION, SEE OPERATORS MANUAL". THIS FAULT STAYS ON WHEN THE CAR IS IN STATIONARY MODE & OR IN MOTION. VEHICLE SEEMS TO OPERATE PROPERLY, ALL FLUID LEVELS HAVE BEEN VERIFIED SPECIALLY "POWER STEERING FLUID".

07/08/2017
Components: AIR BAGS
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TAKATA RECALL FOR THE LAST TWO YEARS I HAVE BEEN ASKING MELBOURNE MERCEDESAT 509E NASA BLVD MELBOURNE FLORIDA ABOUT THE RECALL THEY SAY THERE NOT IN YET. NOT TO WORRY IF SOMETHING WAS GOING TO HAPPEN IT WOULD HAVE HAPPENED ALREADY.

07/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT FOR THE PAST MONTH, A FUEL ODOR INSIDE THE CABIN DEVELOPED. THE CONTACT NOTICED A WET SPOT ON THE DRIVEWAY AND UPON INSPECTION DID NOT FIND WHERE THE FUEL WAS LEAKING FROM. THE VEHICLE WAS TAKEN TO CALIBER MOTORS MERCEDES BENZ OF ANAHEIM CALIFORNIA AND THE DIAGNOSIS WAS THAT THE PASSENGER SIDE SIDE FUEL SENDING UNIT COVER AND SEAL WERE WORN OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

06/24/2017
Components: AIR BAGS
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AF******
Summary

TAKATA RECALL: I AM MAKING THIS CONTACT TO REQUEST AN UPDATED PLAN FOR AIRBAG REPLACEMENT AND AN EXPLANATION FOR WHY THE PLAN THAT WAS PRESENTED IN 2016 WAS NOT ACTED UPON. AS I RECALL, THE PLAN SCHEDULED FOR PRIORITY #1 REPLACEMENTS TO OCCUR BY THE END OF 2016. HOWEVER, THERE HAS BEEN NO ACTION ON MY OR APPARENTLY OTHER VEHICLES IN THIS CLASS, AND THERE HAS BEEN NO INFORMATION PROVIDED ABOUT AN UPDATED SCHEDULE. THE AUTO MANUFACTURER DID NOT PROVIDE ANY FURTHER INFORMATION IN RESPONSE TO MY CALL TO THEIR CUSTOMER SERVICE NUMBER.

06/13/2017
Components: AIR BAGS
Incident Date: 05/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5GB6AR******
Summary

TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED A MINOR CONCUSSION AND HAD FOUR LOOSE TEETH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 115,000.

06/08/2017
Components: AIR BAGS
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TAKATA AIRBAGS DRIVERS SIDE AND PASSENGER SIDE HAVE BEEN ON RECALL SINCE BEFORE FEBRUARY 2016. THE CAR LIVES IN HOUSTON, TEXAS, ONE OF THE MOST HUMID CLIMATES IN THE COUNTRY. NOTHING HAS BEEN DONE. ON THE CONTRARY, BASED ON SEVERAL DISCUSSIONS AND CALLS TO TWO LOCAL DEALERSHIPS, I FEEL LIKE NOTHING WILL EVER BE DONE. MY WIFE AND I ARE AFRAID TO DRIVE THE CAR WITH DEFECTIVE AIRBAGS AND HAVE HAD THEM DISCONNECTED.

05/31/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (DICK DYER MERCEDES-BENZ AND VOLVO, 5825 TWO NOTCH RD, COLUMBIA, SC 29223, (803) 786-8888) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE KEY WOULD NOT TURN OVER INTERMITTENTLY AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER REPLACED THE IGNITION SWITCH, WHICH DID NOT PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE DEALER AND THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION OR IF THE OEM PART WOULD FAIL AGAIN, IF REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONCERNS WITH THE TWO AIR BAG RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/29/2017
Components: SEAT BELTS,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AF******
Summary

TAKATA RECALL. AFTER PURCHASING MY 2010 MERCEDES C-300 I'VE NOTICED A GAS SMELL FROM THE REAR PASSENGER SIDE BUT THIS HAS GOTTEN WORSE AFTER I PARK MY CAR IN MY GARAGE OVERNIGHT. THE ENTIRE GARAGE AND VEHICLE INTERIOR SMELL LIKE GAS. I THEN NOTICE A GAS LEAKAGE SPOT FROM THE REAR PASSENGER SIDE TIRE. THIS HAPPENS WHEN I HAVE FULL TANK OR HALF OF THE TANK FULL OF GAS. I RED ABOUT THIS ONLINE I CALLED THE DEALERSHIP BUT I WAS TOLD THE RECALL/ EXTENSION TANK WARRANTY DOES NOT APPLY TO MY CAR. CONCERNING THE SEAT-BELT THE REAR PASSENGER SIDE SEAT BELT IS DEFAULT. IT DOES NOT BUCKLE

05/23/2017
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 05/20/2017
Crash: No
Fire: No
Summary

I GOT MERCEDES BENZ C300 2010 IN LESS THAN 6 MONTHS, THE VEHICLE DEVELOPED POWER STEERING LOCK ISSUE; THE VEHICLE WILL NOT START AND GOT ME STRANDED IN A PARKING LOT OF A GROCERY STORE. I RESEARCHED THE PROBLEM ONLINE AND REALIZED SEVERAL INDIVIDUALS HAVE HAD SIMILAR ISSUE. I BROUGHT THE ISSUE TO MBUSA, THEY DID NOT DENY ITS A COMMON ISSUE BUT SAID BASED ON THE HISTORY OF THE VEHICLE I AM NOT ELIGIBLE FOR ANY RELIEVE ON THE COST OF REPAIR. I FEEL IT IS UNFAIR THAT I WILL HAVE TO PAY FOR SOMETHING I BELIEVE ITS A MANUFACTURER DEFAULT. NOW I AM COMPELLED TO PAY $1,700 FOR THE REPAIRS.

05/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

DRIVERS SIDE LOCK DOES NOT FUNCTION. WHEN COMING UP TO SPEED DOOR DOES NOT LOCK POSING A SAFETY ISSUE OF THE DOOR OPENING IN AN ACCIDENT. IT IS ALSO VERY INCONVIENT TO MANUALLY LOOK THE DOOR AS IT ONLY WILL LOCK AFTER BEING CLOSED.

05/18/2017
Components: AIR BAGS
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/17/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

WIRING ASSEMBLY RECALL. MY 2010 MB C300 HAD A TAIL LIGHT ASSEMBLY RECALLED 3 YRS AGO DUE TO A FAULT IN WIRING ASSEMBLY. NOW I HAVE THE SAME PROBLEM - FAULT IN WIRING ASSEMBLY. NOW I HAVE TO PAY $170 + TAXES TO REPAIR IT.

05/10/2017
Components: AIR BAGS
Incident Date: 03/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/09/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/01/2017
Components: AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAF******
Summary

TAKATA RECALL - MERCEDES BENZ HAS FAILED TO CORRECT THIS PROBLEM FOR OVER A YEAR NOW. ATTACHED ARE LETTERS FROM THEM AND FURTHER DISCUSSION WITH THEIR EXEC DEPT, THEY HAVE NO CLUE WHEN THEY WILL REPAIR THIS SAFETY ISSUE. HOW LONG CAN THEY JUST KEEP DELAYING THIS SAFETY REPAIR AND HOW MANY MORE PEOPLE WILL DIE DUE TO THEIR NONCHALANT ATTENTION TO THIS MAJOR SAFETY PROBLEM. NO CAR IS SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS.

04/01/2017
Components: AIR BAGS
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

TAKATA RECALL - I CALLED MY LOCAL MERCEDES BENZ SERVICE MANAGER TO ASK ABOUT THE RECALL ON THE AIRBAGS. HE STATED "I DON'T KNOW WHEN PARTS WOULD BE AVAILABLE". THE SAFETY OF MY WIFE AND CHILDREN IN THE MERCEDES IS MY TOP PRIORITY. HOW CAN I FEEL SAFE DRIVING A CAR THAT IS KNOWN TO HAVE DEFECTIVE PARTS, THAT MIGHT MAIM OR EVEN TAKE THE LIFE OF ONE OF MY LOVED ONES. SHAME ON MERCEDES BENZ FOR NOT MAKING THIS A HIGHER PRIORITY.

04/01/2017
Components: AIR BAGS
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TAKATA INFLATORS: MERCEDES CONTINUES TO STATE THE PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM.

03/31/2017
Components: AIR BAGS
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TAKATA RECALL IT HAS BEEN OVER A YEAR AND MERCEDES STILL HAS NO SOLUTION TO THE TAKATA AIRBAG RECAL. THAT IS RIDICULOUS. WHAT CAN BE DONE?

03/29/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AR******
Summary

TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE I LEARNED ABOUT THE AIRBAG RECALL. TO DATE, ALL I HAVE ARE LETTERS SAYING THAT MY DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL, BUT THAT PARTS ARE NOT AVAILABLE. THIS DOES NOT FEEL SAFE TO ME. WHEN CAN THIS RECALL BE DONE?

03/24/2017
Components: AIR BAGS
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2017
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF81X48F******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/02/2017
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AF******
Summary

PREVIOUSLY RECALLED FOR THE SAME ISSUE IN 2014. TAIL LIGHT BULB HOLDERS OR WIRING HARNESS CATCHING FIRE.

02/01/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GBXAF******
Summary

THE ESL (ELECTRONIC STEERING LOCK) & THE EIS (ELECTRONIC IGNITION SWITCH) WENT OUT AT EXACTLY 7 YEARS. THE COMMAND CONTROL KNOB ALSO WENT OUT AROUND THE SAME TIME. ALL THESE PROBLEMS ARE VERY COMMON IN THESE MODELS. MERCEDES BENZ USA IS FULLY AWARE OF THESE ISSUES AND DOES NOTHING ABOUT IT! IT COST U.S. CONSUMERS THOUSANDS OF DOLLARS TO PAY FOR THESE REPAIRS. ALL THESE PROBLEMS COME UP WHEN THE VEHICLE IS OUT OF WARRANTY (SHOCKER).YOU'LL HAVE TO PAY EVERYTHING OUT OF POCKET.

01/26/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBB5GB4AA******
Summary

RECALLED PARTS ARE STILL NOT AVAILABLE.

01/25/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AR******
Summary

TAKATA FRONTAL AIRBAG AND ANOTHER DEFECTIVE PART THAT I HAD RECEIVED AN ALERT ABOUT OVER A YEAR AGO, BUT TILL TODAY'S DATE HAS NOT BEEN REMEDIED. AS PART IS NOT AVAILABLE.

01/16/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TAKATA RECALL. I RECEIVED A NOTICE FROM MBUSA 6-8 MONTHS AGO, AND HAVE GOTTEN NO RESPONSE FROM MY LOCAL DEALER WHO ONLY KNOWS THAT THIS RECALL, TO HIS KNOWLEDGE, IS ON HOLD, AND NO PARTS ARE AVAILABLE. HOW CAN THAT BE POSSIBLE? IF A CAR IS IN A CRASH AND THE AIRBAG INFLATOR DEPLOYS, DOES IT NOT NEED TO BE REPLACED IN ORDER TO COMPLETE THE REPAIRS TO THE VEHICLE? I AM CONCERNED, AND HAVE NO FAITH IN THE CORPORATE LOBBYISTS AND FAT CATS THAT CUT CORNERS FOR PROFITS. I JUST WANT MY CAR FIXED, BECAUSE I AM HANDICAPPED, AND HAVE AN EXTREMELY BAD BACK, AND WORRY THAT INCORRECT DEPLOYMENT OF THE AIRBAG WOULD FURTHER DAMAGE MY SPINE, AND CAUSE ME TO GO TO A WHEELCHAIR FROM MY CANE, OR WORSEN THE NUMBNESS AND MY INABILITY TO GET AROUND. THIS SHOULD BE YOUR CONCERN AS WELL, BECAUSE I HAVE CONTACTED AN ATTORNEY WHO IS WILLING TO TAKE MY CASE FOR A PERCENTAGE OF THE SETTLEMENT, IF WE DECIDE TO SETTLE, OR ACCEPT THE COURT MANDATED FEE HE WOULD BE ENTITLED TO. MY ENTIRE LUMBAR AND SACRAL SPINE ARE COMPROMISED BYE DEGENERATIVE DISC DISEASE, SCOLIOSIS, MULTIPLE SPINAL SENOSES AND MORE

01/13/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/29/2016
Components: STEERING
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, A HIGH-PITCHED NOISE WAS HEARD FROM UNDERNEATH THE VEHICLE. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LOT OF POWER STEERING FLUID LEAKING. WHEN THE CONTACT ATTEMPTED TO MAKE TURN, THE NOISE BECAME LOUDER AND THE STEERING LOST POWER. THE FAILURE WAS NOT DIAGNOSED OR REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

12/15/2016
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

MY 2010 MERCEDES C300 HAS A FAULTY ELECTRONIC STEERING LOCK FAIL-WHICH LEFT ME STRANDED SITTING IN THE PARK LOT ABOUT 30 MINUTES FROM HOME. CAR WOULD NOT START I TRIED TO START MY CAR AND NOTHING HAPPENS. WHEN I TURN THE KEY TO ON NOTHING LIGHTS UP, NO CRANK, NO CLICKS, NO WINDOWS AND NO RADIO. I WOULD LOCK AND UNLOCK WITH THE REMOTE BUT THAT WAS ABOUT IT. I TRIED JUMPING AND I TRIED BOTH KEYS STILL NOTHING HAPPENS WHEN I TURNED THE KEY. STEERING WHEEL WAS LOCKED AND GEAR STUCK IN PARK. HAD TO HAVE IT TOWED TO THE MB DEALERSHIP TO HAVE THE STEERING LOCK AND KEY REPLACED AND ENDING COSTING $1,124.00. I HAVE READ THAT THIS HAS HAPPENED TO A WHOLE OF MB'S AND SHOULD BE A RECALL. I MEAN REALLY WE PAY TO HAVE A QUALITY CAR AND SO FAR MY MB HAS HAD A STINKY AC THAT MB COULD NEVER FIGURE OUT HOW FIX, TAILLIGHT RECALL, FOUND OIL LEAKING FROM OIL CENTERFUGE COVER THAT COST $199.62 BUT YET IT STILL LEAKS OIL., CURRENTLY WAITING FOR THE TAKATA AIRBAG INFLATOR RECALL FROM APRIL 2016 AND TODAY IS DEC. 2016. VERY DISAPPOINTED IN MERCEDES AND WILL NOT BE PURCHASE AGAIN NOR WILL I RECOMMEND TO ANYONE. EVEN THE SERVICE AT THE DEALERSHIP HAS GONE DOWN. QUALITY AND CUSTOMER SERVICE IS NOT WHAT IT USE TO BE.

12/12/2016
Components: AIR BAGS
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/07/2016
Components: POWER TRAIN
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE REVERSING OUT OF THE DRIVEWAY, THE CONTACT HEARD A LOUD BANGING NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,905.

11/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

OVER THE OWNERSHIP OF THIS VEHICLE I HAVE HAD TO REPLACE SEVERAL ELECTRICAL COMPONENTS. THESE INCLUDE MORE THAN I HAVE TIME OR SPACE TO LIST THEM, BUT THE LATEST IS NOW THE COMAND BUTTONS ON THE DASH BOARD WHICH NO LONGER FUNCTION. I WAS TOLD ICAN HAVE THIS FIXED FOR THE LOW PRICE OF $2,000 TO REPLACE THE ENTIRE SYSTEM.

11/17/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAF******
Summary

CAME HOME PARKED THE CAR AND AFTER 5 MINS. HAD TO GO SOMEWHERE TRY TO START THE CAR , NO POWER AT ALL , IGNITION WONT START . RADIO WORKS , LIGHTS WORK REMOTE KEY WORKS OPENS AND LOCKS THE DOORS . BUT WILL NOT START . AND STEERING IS LOCKED ALSO , I DID A LITTLE RESEARCH AND FOUND OUT A LOT OF PEOPLE HAVING THE EXACT SAME ISSUE. I BELIEVE IT SHOULD BE COVERED BY RECALL .

11/07/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AF******
Summary

THE CHECK ENGINE LIGHT COMES ON DEALING WITH THE CATALYTIC CONVERTER/FUEL SYSTEM. THE SENSORS ARE OFF CAUSING THE EMISSION OF TOO MUCH GAS. THE CAR RUNS OUT OF GAS FAST AND DOES NOT DRIVE WELL TO GET GOOD GAS MILES PER TANK. THE CAR'S EXTERIOR LIGHTS ALSO GO OUT FAST. THIS SHOULD NOT HAPPEN WITH A TOP OF THE LINE MERCEDES CAR.

10/11/2016
Components: STRUCTURE
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER SIDE INTERIOR DOOR HANDLE BROKE. THE VEHICLE WAS STATIONARY AT THE TIME OF THE OCCURENCE. THIS IS A SAFETY PROBLEM. IF THERE HAD BEEN SMOKE OR FIRE IN THE CABIN RELATED TO AN ATTEMPT TO QUICKLY EXIT THE VEHICLE AND THE DOOR HANDLE BRAKES, IT COULD CAUSE A CATASTROPHIC EVENT LEADING TO POSSIBLE DEATH. IT IS MADE OF CHEAP PLASTIC.

10/06/2016
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/20/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

ENGINE IGNITION SWITCH FAILURE WHICH HAD ME STRANDED ON A BUSY FREEWAY WITH MY YOUNG CHILD. THIS IS A WELL KNOWN ISSUE WITH MERCEDES BENZ AND WAS EXTREMELY COSTLY

09/18/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

CAR WAS OPERATING FINE WHEN I GOT HOME AROUND NOON PARKED ON THE STREET OUTSIDE MY HOUSE, AT 2PM I WAS TRYING TO LEAVE. WHILE STARTING THE CAR THE WARNING SHOWED UP ON MY DASH STATING "REMOVE KEY FROM THE IGNITION". CALLED AAA TO ENSURE THAT THE BATTERY WAS OK. AAA SHOWED UP AND INSPECTED THE CAR. BATTERY WAS UP TO STANDARDS. MECHANIC SAID TO USE A SPARE KEY TO TEST OUT THE ISSUE. GRABBED A SPARE KEY AND THE SAME WARNING SHOWED UP ON THE DASH. MECHANIC SAID THAT I NEED TO TAKE THE CAR TO THE DEALER AND GET MY EIS SYSTEM REPLACED AND A STEERING COLUMN. TOOK IT TO THE DEALER, AND THEY TOLD ME THE SAME THING. HERE YOU GO, FINAL BILL $1,600 OUT THE DOOR. MAKE THIS A RECALL ITEM IF EVERYONE IS HAVING THIS ISSUE.

09/08/2016
Components: STEERING
Incident Date: 09/06/2016
Crash: No
Fire: No
Summary

MY CAR JUST LEFT ME STRANDED (AT HOME OF ALL PLACES). I HAD BEEN HAVING ISSUES THAT DAY WITH THE WHINING NOISE MANY HAVE DEALT WITH. I GOT HOME FROM WORK, AND WENT TO TAKE THE CAR OUT LATER WITH MY HUSBAND, AND SHE'S DEAD. ROADSIDE ASSISTANCE TOWED HER TO THE DEALERSHIP. SO FAR, $1450 JUST TO REPLACE THE STEERING WHEEL LOCK, THEN THEY CAN START TO INVESTIGATE THE WHINING SOUND. SERVICE ADVISOR SAYS THE 2 AREN'T CONNECTED AND ITS A COINCIDENCE BOTH THE WHINING AND STEERING LOCK FAILURE ARE HAPPENING SIMULTANEOUSLY???? PLEASE FORCE A RECALL, SO WE CAN RECOUP THIS MONEY. MB IS MAKING A TON OFF OF THE PROBLEM. WHAT IF I HAD BEEN STRANDED IN TRAFFIC, OR WITH MY CHILDREN IN THE CAR? THIS IS A TERRIBLE SAFETY ISSUE, AND NEEDS TO BE ADDRESSED BY MBUSA.

09/08/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

TOOK CAR FOR ROUTINE SERVICE AT LOCAL MB DEALERSHIP ON 9/3/16 AND WAS TOLD BOTH FRONT PARKING LAMPS/LIGHTS ARE NOT WORKING, FURTHER INFORMED THAT IT IS NOT SIMPLE LIGHT BULB BLOW OUT BUT SOMETHING HAS CAUSED THE WHOLE MOLDING/CASING HOLDING THE LIGHT HAS MELTED AND THE ENTIRE ASSEMBLY WILL HAVE TO BE REPLACED. THE SERVICE ADVISER STATED THAT HE HAS SEEN THIS TYPE OF PROBLEM BEFORE WITH THIS TYPE OF VEHICLE. I AM NOT A TECHNICAL PERSON AND CAN FORWARD EMAIL AND THE DETAILS OF ISSUE AS PROVIDED BY DEALERSHIP. I CONSIDER THIS SERIOUS SAFETY AND FIRE HAZARD AND WANTED TO KNOW IF THIS PROBLEM HAS BEEN REPORTED TO YOU BEFORE BY CONSUMERS OR BY THE MANUFACTURER MERCEDES BENZ. MILEAGE ON FORM IS APPROXIMATE

08/12/2016
Components: AIR BAGS
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/11/2016
Components: AIR BAGS
Incident Date: 08/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

"TAKATA RECALL" I FEEL THAT THIS RECALL SHOULD BE RESOLVED BY NOW. THIS IS VERY UNSAFE IF I HAVE MY CHILDREN IN THE CAR AND GOD FORBID THERE IS AN ACCIDENT THEN I WOULD BE IN DANGER DUE TO SOMETHING THAT WAS DESIGNED TO MAKE TRAVEL SAFER. THE IS UNACCEPTABLE AND I PURCHASED MERCEDES FOR SAFETY AND RELIABILITY. MY FAMILY HAS PURCHASED MERCEDES FOR YEARS DUE TO THE QUALITY IT MEANT TO OWN A MERCEDES AND QUICK ISSUE RESOLUTION. IF I WAS GOING TO RUN INTO A AIRBAG ISSUE THAT WOULD TAKE THIS LONG TO BE RESOLVED I COULD HAVE PURCHASED A HYUNDAI.

08/10/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/06/2016
Crash: No
Fire: No
Summary

VEHICLE WAS STATIONARY ON THE SIDE OF A HIGHWAY DUE TO A LOW TIRE PRESSURE WARNING. VEHICLE WAS TURNED OFF. MINUTES LATER, ATTEMPT WAS MADE TO TURN VEHICLE BACK ON. VEHICLE DID NOT TURN ON (ENGINE DID NOT TURN). VEHICLE WAS TOWED TO HOME WHERE SAME PHENOMENON OCCURRED, VEHICLE DID NOT TURN ON ALTHOUGH KEY WAS INSERTED AND IGNITION SWITCH ROTATED, ENGINE WOULD NOT START. VEHICLE WAS TOWED TO DEALERSHIP, WHERE IT WAS REPAIRED: FAULTY ELECTRONIC STEERING LOCK (ESL) AND ELECTRONIC IGNITION SWITCH (EIS), SUM WAS ABOUT $1,600. ALL WEB INFORMATION POINTS TO A COMMON PROBLEM AND MAY POSE SAFETY HAZARD, ESPECIALLY WHEN TRYING TO AVOID UNSAFE SITUATIONS, SUCH AS PARKED ALONGSIDE A HIGHWAY WHERE CARS SPEED BY AT APPROXIMATELY 65 MPH. ISSUE IS KNOWN AND MERCEDES BENZ FAILS TO ACKNOWLEDGE PREMATURE FAILURE OF IGNITION COMPONENTS.

08/09/2016
Components: AIR BAGS
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/04/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

OUR 2010 MERCEDES C300 WITH 24,500 MILES CAR STARTED TO SELL GASOLINE APPX A WEEK AGO. WE FOUND OUT THAT MERCEDES HAS SIMILAR PROBLEMS WITH THEIR OTHER CARS AND I BELIEVE THIS IS A VERY SERIOUS PROBLEM SINCE IT INVOLVES GASOLINE. THE MERCEDES DEALER STATED THAT OUR CAR DOES NOT HAVE A RECALL FOR THIS PROBLEM EVEN THOUGH IT HAS THE SAME PROBLEM AS THE OTHER RECALLED MODELS. THE SMELL IS CONSTANT AND WE CANNOT EVEN PARK OUR CAR IN OUR GARAGE DUE TO THE FUMES AND STRONG SMELL. MERCEDES OF PALM SPRING LIKE TO CHARGE US $256 JUST TO LOOK AT THE CAR SO WE TOOK OUR CAR TO ANOTHER REPAIR SHOP AND THEY STATED THAT THE FUEL TANK HAS A PROBLEM AS THE OTHER MODELS AND OUR CAR IS THE 3RD MERDECES THAT THEY INSPECTED WITH THE SAME PROBLEM THAT WEEK. AT THIS TIME MERCEDES IS REFUSING TO REPAIR THIS ON A WARRANTY AND AS I STATED THIS IS A SAFETY ISSUE. I BELIEVE THIS IS A VERY SERIOUS SAFETY ISSUE.

07/20/2016
Components: ENGINE
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

I WAS TOLD THAT MY CAR HAS A RECALL FOR THE CAMSHAFT ADJUSTMENT SOLENOID. I TOOK MY CAR INTO MERCEDES TO BE REPAIRED AND THEY TOLD ME THAT THE RECALL WAS CLOSED AND THEY COULD NOT REPAIR MY VEHICLE. I AM WORRIED ABOUT THIS ISSUE CAUSING MORE DAMAGE TO MY ENGINE AND I AM CONCERNED FOR MY SAFETY WHILE OPERATING MY VEHICLE. I ENCOUNTER PROBLEMS WITH MY VEHICLE WHILE DRIVING.

07/20/2016
Components: STEERING
Incident Date: 07/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE STATIONARY, THE STEERING WHEEL SEIZED WITHOUT WARNING. IT WAS DIAGNOSED THAT THE EPS MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO SEIZE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 82,000.

07/20/2016
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

CAR WONT START, REPLACED BATTERY, COMMON ISSUE WITH C300 TOLD BY THE DEALERSHIP IT WOULD COST $1332 FOR STEERING LOCK TO START 5.0 INCLUDES IF NEEDED TO CUT OUT LOCK PIN

07/13/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INTERIOR LIGHTING FAILED. UPON EXITING THE VEHICLE, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUSE BOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/27/2016
Components: STRUCTURE
Incident Date: 01/02/2016
Crash: No
Fire: No
Summary

I ONLY HAVE 30,000 MILES ON MY 2010 C300. THE DRIVER INTERIOR DOOR LATCH BROKE LEAVING ME UNABLE TO OPEN THE DOOR. I TOOK TO DEALER AND I EVEN HAD AN EXTENDED BUMPER TO BUMPER WARRANTY TILL 60,000 MILES... THE DEALER OR THE WARRANTY WOULD NOT COVER MY DOOR LATCH, STATING IT IS WEAR AND TEAR... THIS PART IS CHEAP PLASTIC, THAT IS PULLED ON NUMEROUS TIMES A DAY. PLASTIC IS NOT DURABLE, ESPECIALLY IN STATES WITH MULTIPLE EXTREMES IN TEMPERATURES. IT WAS $150 JUST TO REMOVE THE DOOR PANEL BY THE MERCEDES DEALER TO TELL ME THAT IT WOULD NOT BE COVERED. THEY TOLD ME THAT THE PART IS $618 PLUS LABOR, MAKING THE TOTAL CLOSE TO $1000. I HAVE RHEUMATOID ARTHRITIS, LUPUS AND POLYMYOSITIS, MAKING IT PAINFUL TO TRY AND REACH OUT AN OPEN WINDOW TO OPEN DOOR BY USING EXTERIOR HANDLE. I RECENTLY HAD A DEAD BATTERY AND NEEDED TO BE INSIDE MY CAR FOR SAFETY, BUT WAS UNABLE THEN TO OPEN CAR UNTIL HELP CAME. I COULD NOT PHYSICALLY CLIMB OVER CENTER CONSOLE TO GO OUT PASSENGER SIDE. LIVING IN A STATE WITH EXTREME TEMPERATURES, THIS COULD BE FATAL. AFTER RESEARCHING MY PROBLEM, MANY HAVE HAD THE SAME ISSUE. 17 ON THIS SITE ALONE. THIS IS NOT WEAR AND TEAR! THE HANDLE IS CHEAP PLASTIC, THAT BRAKES VERY EASILY. PLEASE HELP, THIS IS A VERY EXPENSIVE SAFETY REPAIR! I HAVE EVEN HEARD OF SOME PEOPLE HAVING MULTIPLE DOOR HANDLES ON THEIR CAR BREAK.

06/27/2016
Components: STEERING
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

ELECTRIC STEERING.

06/27/2016
Components: STEERING
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

06/22/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AF******
Summary

AFTER I TURN THE CAR OFF, THE FRONT LEFT LIGHT ON THE TOP CONTINUES TO STAY ON. IF I MOVE THE KNOB BACK AND FORTH SLIGHTLY, THEN SHUTS OFF, AT LEAST FOR A WHILE. I JUST HAD TO DEAL WITH A DEAD BATTERY YESTERDAY WHEN I WAS GETTING READY TO LEAVE WORK. FROM WHAT I HAVE RECENTLY RESEARCHED, THIS IS A COMMON ISSUE AMONG THIS MODEL. HAS A RECALL BEEN MADE FOR THIS? WILL THIS CAUSE ANY OTHER ISSUES WITH THE VEHICLE? IF IT IS A SHORTAGE IN THE ELECTRICAL, AM I IN DANGER OF THE VEHICLE NOT REACTING APPROPRIATELY WHILE DRIVING AT NIGHT OR AT A HIGHER SPEED ON THE HIGHWAY? IS THERE ANY RISK OF IT CATCHING FIRE? THERE IS ALSO A SENSOR THAT NEEDS TO BE REPLACED. I AM NOT THAT CAR SAVVY, BUT I BELIEVE IT MAY HAVE SOMETHING TO DO WITH FUEL INJECTION OR SOMETHING FILTERING PROPERLY. IS THAT ANOTHER COMMON ISSUE?

06/21/2016
Components: AIR BAGS
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

TAKATA RECALL- MY SON IS ABOUT TO GET HIS LICENSE ON JULY 11TH, HE WILL BE 16 ON JULY 6TH. WE BOUGHT HIM THIS MERCEDES BACK IN MARCH 2016. I AM AFRAID FOR HIM TO DRIVE IT WITH THE DEATH AND INJURIES TAKATA AIRBAGS HAVE CAUSE PEOPLE. HOWEVER, WE HAVE NOT RECEIVED ANY RECALL NOTICE TO GET IT REPAIRED/REPLACED. I CALLED MERCEDES WITH NO ANSWER FOR ME. I AM SCARED FOR HIS LIFE, HE IS A NEW DRIVER AND IF HE HITS SOMETHING AND THE AIRBAG DEPLOYS HE COULD DIE. THIS IS THE MOST INSANE THING I HAVE EVER HAD TO DEAL WITH. I NEED AN ANSWER BETTER THAN I WILL GET A RECALL NOTICE FOR REPAIR/REPLACEMENT IN THE NEXT YEAR OR TWO. THIS IS URGENT. THIS IS MY SON'S LIFE WE ARE TALKING ABOUT AND I CAN NOT AFFORD TO GET RID OF THE CAR NOW!! I FEEL THIS CAR SHOULD NOT HAVE BEEN SOLD WITHOUT IT BEING FIXED FIRST.

05/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

I WAS DRIVING OFF THE GIANT FOOD LOT TODAY SUNDAY MAY 22 WHEN A MESSAGE APPEARED ON THE DASHBOARD STATING THAT THE EBR, ESP, AND ABS COLLISION PREVENTION IS INOPERATIVE. THE CAR DOWNSHIFTED TO BELOW 10 MILES. I LIVE NEARBY SO I DROVE THE CAR SLOWLY HOME AND WILL TAKE IT TO THE DEALER ON MONDAY MAY 23, 3016.

05/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

MY PASSENGER SIDE LIGHT (UPPER EYELID) COMES ON AFTER I HAVE TURNED OFF THE IGNITION SWITCH. ALSO REAR BRAKE LIGHT.I GO IN SIDE TO WORK AND SOME TELLS ME MY LIGHTS ARE ON .FINALLY ONE SATURDAY I WAKE UP TO A DEAD BATTERY. I DON'T WANT TO GET STRANDED ANYPLACE,

05/14/2016
Components: STRUCTURE
Incident Date: 05/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AF******
Summary

PASSENGER SIDE DOOR HANDLE BROKE CREATING A SAFETY ISSUE AS PASSENGER COULD NOT OPEN DOOR FROM INSIDE IN AN EMERGENCY. FOR EXAMPLE, IF THE CAR STALLS IN A DANGEROUS SITUATION REQUIRING IMMEDIATE EVACUATION FROM THE CAR OR RISK MAJOR INJURY OR DEATH (E.G, CAR FIRE, STUCK ON A RAILROAD TRACK, ETC.) THE PASSENGER WOULD BE STUCK IN THE CAR. LOWERING THE ELECTRIC WINDOWS DOES NOT OFFER ENOUGH CLEARANCE TO REACH OVER THE DOOR TO OPEN THE OUTSIDE HANDLE FROM THE INSIDE. MERCEDES REQUIRES THE PURCHASE OF AN ENTIRE DOOR PANEL TO REPAIR THE CHEAP PLASTIC HANDLE ON THE INTERIOR OF THE CAR DOOR (SET. $800 FOR THE PANEL PUS LABOR FOR A TOTAL OF $1100). THE DEALERSHIP, AND MERCEDES BENZ, WAS WELL AWARE OF THIS PROBLEM AND THE COST TO REPAIR IT, BUT, HASN'T REPORTED IT TO THE AUTHORITIES AS A RISK.

05/11/2016
Components: POWER TRAIN
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

TARTING MAKING FAINT NOISE AT 60,000 MILES. BY 63,000 MILES, IT WAS A LITTLE LOUDER SO I TOOK IT IN FOR SERVICE. TRANSFER CASE AND TRANSMISSION NEED REPLACING. THIS IS A MERCEDES?? NOT COVERED BY WARRANTY BY 10,000 MILES, COME ON! SUCH A DISAPPOINTMENT FOR MY A MERCEDES. THIS IS MY SECOND MERCEDES, WILL NEVER BUY AGAIN!!!

05/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

FRONT RIGHT PARKING LAMP MELTED INTO HEADLIGHT FIXTURE. WAS TOLD MY MB DEALER YESTERDAY IT WAS DUE TO THE HEADLIGHT OVERHEATING AND I NEED TO PAY TO REPLACE ENTIRE HEADLIGHT $900.00 THEY HAD SIMILAR ISSUES WITH TAIL LIGHTS AND HAD A RECALL ON CARS TO REPLACE. MAYBE SOMETHING IS WRONG WITH FRONT LIGHT ALSO.,.

05/05/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

AFTER BACKING OUT OF HANDICAP PARKING SPACE AND MOVING FORWARD AT A SLOW SPEED MY VEHICLE WAS REAR-ENDED, AT WHICH POINT THE VEHICLE FORCEFULLY ACCELERATED FORWARD INDEPENDENTLY WITHOUT WARNING AND CRASHED INTO ANOTHER PARKED VEHICLE (FORCEFULLY MOVING THIS VEHICLE APPROXIMATELY THREE FEET) THE VEHICLE CONTINUED TO SPEED THROUGH THE HANDICAP PARKING LOT AS I CONTINUED TO BRAKE WITHOUT RESULTS OF STOPPING. THIS VEHICLE RAN THROUGH A STOP SIGN AND INTO THE FRONT ENTRANCE ROAD OF THE VA HOSPITAL.( THIS ROAD HAS HEAVY TRAFFIC AND PEDESTRIAN USAGE) THE ONLY WAY TO STOP MY VEHICLE WAS TO JUMP THE CURB AND RUN INTO A TREE. I FEEL VERY FORTUNATE THAT MY VEHICLE WAS THE ONLY THING DAMAGED. THIS COULD HAVE BEEN A DEVASTATING EVENT IF DISABLED WHEELCHAIR PERSONS OR PEDESTRIANS HAD BEEN IN THE PATH OF THIS OCCURRENCE. I AM REPORTING THIS TO SAY THAT THIS HAS HAPPENED TO OTHER C300 2010 MERCEDES BENZ AND NEEDS TO BE INVESTIGATED AS A SERIOUS SAFETY ISSUE. THIS COULD CAUSE DEATHS. I HAVE A WITNESS TO MY BRAKE LIGHTS GOING ON AND OFF AS I TRIED TO STOP THIS CAR.

04/18/2016
Components: POWER TRAIN
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

STARTING MAKING FAINT NOISE AT 60,000 MILES. BY 63,000 MILES, IT WAS A LITTLE LOUDER SO I TOOK IT IN FOR SERVICE. TRANSFER CASE AND TRANSMISSION NEED REPLACING. THIS IS A MERCEDES?? NOT COVERED BY WARRANTY BY 10,000 MILES, COME ON! SUCH A DISAPPOINTMENT FOR MY FIRST MERCEDES.

04/15/2016
Components: AIR BAGS
Incident Date: 03/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

TAKATA RECALL CAR WAS INVOLVED IN AN ACCIDENT. CAR WAS STATIONARY AT A STOP SIGN, REAR ENDED, PUSHED INTO CROSS TRAFFIC, HIT ANOTHER CAR, SPUN AROUND AND HIT A LIGHT POLE. AIRBAGS DID NOT DEPLOY.

04/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE INSTRUMENT PANEL DISPLAYED THAT THE PARKING LAMPS FAILED. THE CONTACT ATTEMPTED TO CHANGE THE PARKING LAMPS AND OBSERVED THAT THEY WERE MELTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

04/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AR******
Summary

THE DOOR HANDLE IS BROKEN ON THE DRIVER SIDE. THE DRIVER CANNOT GET OUT RIGHTAWAY IF THERE IS AN EMERGENCY. THE HANDLE WAS NOT FORCED, IT JUST START MOVING BY ITSELF. LOOKS LIFE THE CABLE IS NOT ATACHED. THIS IS A SAFETY ISSUE. HOW COME NO BODY IS LOOKING AT THIS.

03/26/2016
Components: STEERING
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

I WENT TO DRIVE MY CAR TO TEST MY NEW WHEELS I JUST PURCHASED THE DAY BEFORE. I PUT THE KEY IN, IT WOULD NOT START AND MY STEERING WHEEL IS LOCKED. I THOUGHT IT MAY BE MY KEY BUT AFTER DOING SOME RESEARCH ONLINE, I FOUND OUT THAT IT'S NOT MY KEY AT ALL AND THAT IT'S THE ESL WHICH SEEMS TO BE A KNOWN ISSUES. THANK GOD MY CAR WAS IN THE GARAGE. I'M ASKING FOR MERCEDES-BENZ TO DO A RECALL SINCE THIS IS A COMMON ISSUE. I'VE ONLY HAD THIS VEHICLE FOR TWO MONTHS. THIS IS A DISAPPOINTMENT.

03/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

THE DOOR HANDLES ARE BROKEN ON 3 DOORS CAUSING THE DOOR PANELS TO BE REPLACED THIS REALLY NEEDS TO BE LOOKED INTO BY MERCEDES AND RECALLED A MERCEDES IS A HIGH END VEHICLE AND SHOULD NOT HAVE THESE TYPE OF ISSUES

02/25/2016
Components: POWER TRAIN
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

GEAR SHIFTER WILL GET STUCK IN PARK WHEN PARKED ON A SLIGHT INCLINE, SUCH AS A DRIVEWAY OR SMALL HILL. I ABSOLUTELY HAVE TO PARK ON A FLAT SURFACE IF I WANT TO GET MY SHIFTER OUT OF PARK. I HAVE TO TAP ON THE TOP OF THE SHIFTER AND CONTINUE TO TRY TO GET IT OUT OF PARK. THIS CAN TAKE ANYWHERE FROM 10-30 MINUTES AND HAS HAPPENED MULTIPLE TIMES. VERY FRUSTRATING AND I'VE ONLY HAD THE CAR A COUPLE OF MONTHS. NOW I HAVE TO PUT MONEY IN TO FIX IT ALREADY. WHY IS THERE NOT A RECALL ON THESE VEHICLES WITH THIS PROBLEM? FROM MY RESEARCH, IT SEEMS AS THOUGH PLENTY OF MERCEDES HAS THIS PROBLEM.

02/16/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AF******
Summary

CAR DOESNT WANT TO START , CAR HAS 85K ON IT . WELL MAINTAINED, BATTERY WAS 4 MONTHS OLD , EIS SWITCH.

02/16/2016
Components: STEERING
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

I INSERTED THE KEY AND TRIED TO START THE ENGINE, BUT NOTHING HAPPENED. ALL LIGHTS OFF, NO WINDOW POWER. I TOOK THE CAR TO THE DEALERSHIP AND THERE SEEMS TO BE A PROBLEM WITH THE IGNITION SWITCH. A CAR WITH ONLY 60,000 MILES WITH A BAD IGNITION SWITCH?!!! THESE PROBLEM SEEMS TO BE VERY COMMON IN THE 2008-2012 MERCEDES BENZ.

02/15/2016
Components: STEERING,EXTERIOR LIGHTING
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

THERE ARE TWO PROBLEMS THAT HAVE SHOWN UP ALL AT THE SAME TIME JUST RECENTLY. OVER THE LAST SEVERAL WEEKS IT SEEMS THAT EVERYDAY WHEN I GO LEAVE IN MY CAR I AM GETTING A NEW WARNING MESSAGE ABOUT ANOTHER LIGHT I NEED TO CHECK. AT FIRST IT WAS PROMPTING ME TO CHECK THE RIGHT REAR TAIL LIGHT WHICH APPEARS TO BE WORKING FINE. BUT NOW THE LIST HAS GROWN TO INCLUDE THAT TAIL LIGHT, A TURN SIGNAL LIGHT, LICENSE PLATE LIGHT AND A COUPLE MORE EVEN THOUGH TO ME IT APPEARS THAT ALL ARE WORKING FINE WITH THE EXCEPTION OF THE LICENSE PLATE LIGHT WHICH IS TRULY OUT. HOWEVER THE WARNING ARE LISTED FOR ALL THESE MALFUNCTIONING LIGHTS. THE SECOND ISSUE IS WITH THE POWER STEERING. IT STARTED MAKING A DISTRESSING NOISE ONE EVENING ON MY DRIVE HOME, IN WHICH I WAS ABLE TO REACH MY HOME WITHOUT TROUBLE. HOWEVER WHEN I TRIED TO LEAVE THE NEXT MORNING THE POWER STEERING ON THE CAR WAS COMPLETELY NOT WORKING AND I WAS HAVING SUCH A HARD TIME TURNING THE WHEEL BACKING OUT OF MY DRIVE THAT I THOUGHT IT SMART NOT TO TAKE IT OUT ON THE ROAD AND PULLED IT BACK UP INTO MY DRIVEWAY WHERE IT HAS SAT FOR THE LAST SEVERAL DAYS. LUCKILY MY SON IS AWAY AT BOARDING SCHOOL BUT HE DOESN'T NEED HIS CAR THERE SO I HAVE HAD IT AVAILABLE TO GET ME TO WORK AND BACK UNTIL I HAD THE TIME TO LOOK INTO THE ISSUE WITH MY CAR WHICH I AM DOING NOW.

02/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

INSIDE DOOR HANDLES SHOULD BE RECELLED DUE TO SAFETY HAZARD I GOT TRAPPED IN MY CAR AND EVERYONE HAS SAME ISSUE ITS A $1600 FIX AND HAVE TO REPLACE DOOR PANEL

01/11/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AA******
Summary

A LITTLE LESS THAN A YEAR AGO MY DRIVER SIDE INNER PARKING LIGHT BULB FAILED, AND ABOUT A WEEK LATER THE PASSENGER SIDE INNER PARKING LIGHT BULB FAILED AS WELL. WHEN I WENT TO REPLACE THEM, THE BULB AND HEADLIGHT ASSEMBLY SHOWED VISIBLE DAMAGE FROM WHERE IT APPEARED AS IF BOTH BULBS CAUGHT ON FIRE AND MELTED INTO THE HEADLIGHT ASSEMBLY, PERMANENTLY DAMAGING BOTH DRIVER AND PASSENGER HEADLIGHT ASSEMBLIES. THERE WAS THE PRESENCE OF CHARRING ON THE BULB SOCKET AS WELL. I TOOK THE VEHICLE TO THE LOCAL MERCEDES BENZ DEALERSHIP AND THEY STATED THERE WAS NOTHING THEY COULD DO EXCEPT TO REPLACE BOTH HEADLIGHT ASSEMBLIES. IF IT WERE MERELY ONE BULB THAT FAILED IN THIS MANNER, I WOULD HAVE CHALKED IT UP TO MAYBE A FAULTY BULB OR SOCKET, BUT IT IS VERY ODD THAT IT OCCURRED ON BOTH INNER PARKING LIGHT ASSEMBLY. FORTUNATELY

01/03/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/29/2015
Crash: No
Fire: No
Summary

2010 MERCEDES C300 HAS 57000 MILES. DROVE IT 2 MILES IN THE MORNING TO GET GONTO AN APPT AND THE THE CAR WOULD NOT START...THOUGHT MAYBE THE BATTERY BUT WHEN THE JUMP DIDNT WORK I HAD TO TAKE IT TO THE DEALERSHIP WHO SAID IT WAS THE ELECTRONIC STEERING COLUM THAT FAILED AND NEEDED TO BE REPLACED FOR $1460...NO OTHER INDICATION THAT SOMETHING WAS WRONG...JUST STOPPED WORKING. APPARENTLY THIS IS A COMMON PROBLEM THAT SHOULD BE CONSIDERED A RECALL...NEVER GETRING ANOTHER MERCEDES.

01/03/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB1AF******
Summary

I DROVE MY 2010 C300 TO AN APPOINTMENT 2 MILES AWAY AND WENT TO START THE CAR AFTER AN APPOINTMENT AND IT WOULD NOT START...TRIED HAVING IT JUMPED BUT IT DIDN'T WORK...HAD IT TOWED TO THE DEALERSHIP WHO TOLD ME IT WAS AN ELECTRINIC STEERING MALFUNCTION AND NEEDED TO BE REPLACED FOR $1460...THERE WAS NO INDICATION THAT THERE WAS AN ISSUE UNTIL IT JIST STOPPED WORKING...UNACCEPTABLE AND FROM WHAT I HABE LEARNED THIS IS A RAMPANT PROBLEM WITH MERCEDES AND SHOULD BE CONSIDERED A RECALL.

12/17/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/11/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

BAD ESL CAR COMPLETELY LOCKED NOT ABLE TO DO ANYTHING WAS STRANDED 30 MIN FROM HOME PAYED TOO MUCH MONEY FOR THE CAR THAT REALLY SUCKED.

12/07/2015
Components: AIR BAGS
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

12/03/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/23/2015
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF5EB4AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING 30 MPH, THE REAR PASSENGER SIDE TAIL LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). AFTER THE VEHICLE WAS REPAIRED, THE FRONT DRIVER SIDE PARKING LIGHT FAILED. THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESS MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,114.

10/28/2015
Components: AIR BAGS
Incident Date: 10/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER SIDE AIRBAG WARNING INDICATOR FLICKERS ON AND OFF. THE VEHICLE WAS NOT DIAGNOSED IR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

10/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AR******
Summary

THE AUTO LOCK WOULD RANDOMLY UNLOCK AND LOCK AT THE WRONG TIME CAUSING THE DOOR HANDLE TO NOT BE RESPONSIVE ANYMORE.. MERCEDES CHARGED 1000 DOLLARS TO FIX HIS WHEN IT IS A COMMON PROBLEM AND A VERY BIG SAFETY ISSUE. UNFORTUNATELY I CAN'T AFFORD TO FIX MY DOOR WHICH MAKES ME THINK IF I GET INTO A CAR ACCIDENT WHAT WOULD I DO?

09/29/2015
Components: STEERING
Incident Date: 09/28/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB0AR******
Summary

THE STEERING COLUMN MODULE IS DEFECTIVE AND THERE NEEDS TO BE A RECALL. IT CAUSES THE CAR NOT TO START AS IF THE BATTERY IS DEAD BUT ITS ACTUALLY SOMETHING MUCH MORE SERIOUS AND EXPENSIVE.

09/24/2015
Components: STEERING
Incident Date: 09/23/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT DISPENSED POWER STEERING FLUID INTO THE RESERVOIR, HOWEVER, MOMENTS LATER, THE FLUID LEAKED ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/22/2015
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AF******
Summary

PURCHASED CAR MARCH 2015 WITH A 3 YEAR EXTENDED WARRANTY. INSIDE DRIVERS DOOR HANDLE BROKE (PLASTIC PIECE INSIDE DOOR I BELIEVE). DEALER CLAIMS WARRANTY DOES NOT COVER THIS BECAUSE IT IS COSMETIC AND IT WILL COST ME IN EXCESS OF $1100. TO GET IT FIXED. THIS IS A MAJOR SAFETY ISSUE, ONE SHOULD NOT HAVE TO OPEN THE WINDOW AND FEEL FOR THE DOOR HANDLE TO OPEN THE DOOR. IN MANY SITUATIONS THIS COULD BE A MATTER OF LIFE OR DEATH. THIS IS JUST AS CRITICAL AS AN AIR BAG IN MY EYE. I BELIEVE THE DEALER SHOULD COVER THIS UNDER THE WARRANTY, AND MAY EVEN WARRANT A RECALL.

09/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. UPON ENTERING THE VEHICLE, THERE WAS A FUEL ODOR COMING FROM THE FUEL TANK. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL FILTER WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.

09/19/2015
Components: STEERING,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AR******
Summary

I DROVE MY CAR TO A STORE, TURNED IT OFF AND LEFT IT FOR 10 MINUTES. WHEN I RETURNED THE CAR WOULD NOT START. I HAD A FRIEND TRY TO JUMP MY 1 YEAR OLD BATTERY AMD STILL NO START. MY DISPLAY SAYS TO REMOVE KEY WHEN MY KEY IS IN. LIGHTS, RADIO, AND LOCKS WORK BUT NO WINDOWS. DEALER SAYS I NEED A NEW STEERING WHEEL COLUMN. THIS PROBLEM IS POSTED EVERYONE ONLINE. SEEMS LIKE A COMMON THING. DEALERSHIP SAYS IT'LL COST ME $1575 AND TAKE 5 DAYS TO FIX.

09/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

PASSENGER WAS ATTEMPTING TO GET OUT OF THE CAR. TRIED TO OPEN THE DOOR HANDLE AND THE DOOR HANDLE BROKE. LEAVING DOOR HANDLE TENSION LESS. FORCING ME TO ROLL DOWN THE WINDOW TO LET PASSENGER OUT OF THE CAR.

08/31/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AF******
Summary

I HAD JUST STOPPED IN DRIVEWAY IN MY HOUSE AFTER A 15 MILE DRIVE FROM MY OFFICE WHEN I TRIED TO OPEN THE DOOR, THE HANDLE FLAPPED ABOUT BUT DID NOT ENGAGE THE LOCK TO OPEN THE DOOR. I HAD TO START THE CAR AGAIN, ROLLED DOWN THE WINDOW (GLASS) BEFORE I COULD OPEN THE DOOR USING THE OUT SIDE HANDLE. THE LOCAL MERCEDES BENZ DEALER AND THE MERCEDES BENZ USA REPRESENTATIVE INFORMED THAT I HAVE TO REPLACE THE WHOLE DRIVER'S SIDE DOOR AT A COST OF $708 AFTER THE LOCAL DEALER DISCOUNT. MERCEDES BENZ HAS INSTALLED A PLASTIC HANDLE AS A DOOR HANDLE BUT REQUIRING BUYERS TO PURCHASE A WHOLE DOOR WHEN THE PLASTIC HANDLE BREAKS. IS THIS ALLOWED? EVEN IF THIS IS ALLOWED IS IT GOOD FOR THE CUSTOMERS? WHAT CAN YOU DO ABOUT THIS? AS FAR AS I AM CONCERNED THEY HAVE LOST A FOUR-TIME MERCEDES BENZ CUSTOMER. BUT I WANT OTHERS NOT TO GET CAUGHT IN THIS MONEY-PIT. PLEASE HELP.

08/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

WHEN TRYING TO EXIT THE VEHICLE, USING THE DRIVER INTERIOR DOOR HANDLE, THE HANDLE NO LONGER ENGAGES TO OPEN THE DOOR. THE DRIVER MUST ROLL DOWN THE WINDOW TO RELEASE THE DOOR FROM THE OUTSIDE TO EXIT THE VEHICLE. IN THE EVENT OF AN EMERGENCY WHERE THE VEHICLE ELECTRICAL SYSTEM WAS NOT WORKING, THE DRIVER WOULD BE UNABLE TO LEAVE THE VEHICLE.

08/19/2015
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/18/2015
Crash: No
Fire: No
Summary

I HAVE 2010 MERCEDES BENZ C300, MY CAR WOULD NOT START WITH MY KEY EVEN THOUGH THE BATTERY CHECKED OKAY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). SO MEANING CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.

08/12/2015
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB4AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE STEERING WHEEL LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

07/22/2015
Components: STEERING
Incident Date: 07/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

I HAVE 2010 MERCEDES BENZ C300, MY STEERING LOCK FAILED RECENTLY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). QUITE A FEW CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.

06/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8AF******
Summary

DRIVER'S SIDE INNER DOOR HANDLE CABLE CONNECTOR BROKE. CANNOT EXIT CAR FROM INSIDE AND MUST ROLL DOWN WINDOW AND OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY. THIS IS A COMMON PROBLEM WITH MERCEDES BENZ ON MULTIPLE DISCUSSION FORUMS.

05/27/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE THE VEHICLE WAS PARKED, THE PASSENGER SIDE LOW BEAM HEAD LAMP CONTINUED TO ILLUMINATE EVEN THOUGH THE VEHICLE WAS TURNED OFF. AS A RESULT, THE BATTERY DRAINED. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING); HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

05/07/2015
Components: ENGINE
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

LUCKILY I TOOK CAR IN FOR A SAFETY CHECK AND BELT TENSIONER WAS FOUND TO BE SHREDDING. IT SHOULD LAST LONGER THAN THIS AND IS A SAFETY HAZARD. THIS EXTRA VISIT TO THE DEALER MAY HAVE SAVE ME FROM HAVING AN INCIDENT. I OTHERWISE NEVER WOULD'VE KNOW THE BELT WAS SHREDDING. *TR

05/05/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

THE MERCEDES BENZ C 300W4 2010 HAS A PROBLEM WITH THE INSIDE DOOR LATCH.THE VEHICLE WAS BOUGHT AS A CERTIFIED PREOWNED FROM THE DEALER IN 2013. IT HAS LESS THAN 15000 MILES. I TOOK IT TO THE DEALER TODAY THEY KNEW WHAT WAS WRONG IMMEDIATELY. COST TO REPAIR APPROX. $1000. LOOKING ON LINE I FOUND NUMEROUS PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. THERE IS AN OBVIOUS DESIGN FLAW THAT MERCEDES IS NOT WILLING TO ACCEPT. WHAT HAPPENS IN AN EMERGENCY IF YOU NEED TO GET OUT OF THE CAR AND THE HANDLE BREAKS? IN MY HUMBLE OPINION THIS IS A SAFETY ISSUE THAT SHOULD BE LOOKED INTO. *TR

04/28/2015
Components: ENGINE
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

I WAS DRIVING THE CAR AND JUST STOP IN THE MIDDLE OF THE STREET, I ALMOST HAD AND ACCIDENT. I TOOK MY CAR TO MY MECHANIC, HE CAN'T FIXED, THE DEALER NEED TO DO THE JOB FOR TREE TIMES MORE. THAN MY MECHANIC. THIS IS UNFAIR! I BUY MY CAR IN 2012 ORIGINAL MILEAGE 10000MILES. TO MY KNOWLEDGE IS TO LOW VERY MILEAGE FOR HAVING THIS TYPE A PROBLEM. *TR

04/05/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF7HB9AF******
Summary

I BOUGHT MY MERCEDES BRAND NEW, AND THERE SEEMS TO BE MULTIPLE PEOPLE WITH SAME ISSUE. I HAVE A LITTLE OVER 40000 MILES, AND MY CAR IS HAVING STARTING ISSUES. I TURN THE KEY, AND EVERYTHING COMES ON BUT THE CAR WON'T START, AND GOES INTO AN EMERGENCY COOL DOWN MODE WITH THE ENGINE FANS TURNING ON FULL BLAST. IT MAY BE THE ELECTRONIC IGNITION SYSTEM (EIS) THAT A LOT OF OTHER PEOPLE WHO HAVE THE SAME ISSUE MENTION. MERCEDES NEEDS TO DO A RECALL, AS THIS SEEMS TO BE A SYSTEMIC PROBLEM. *TR

03/19/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

I DROVE 500 MILES FROM CHICAGO TO MISSISSAUGA, ONT. CANADA. TRIP WAS UNEVENTFUL. THE DAY AFTER I DROVE THE CAR TO A HONDA CAR DEALERSHIP , IRONICALLY, TO LOOK FOR A CAR FOR A RELATIVE AND PARKED. RETURNING ONE HOUR LATER I WAS ABLE TO OPEN THE DOORS WITH THE REMOTE BUT WHEN I TRIED TO START THE CAR EVERYTHING EXCEPT FOR THE RADIO WENT DEAD. THE CAR WAS TOWED TO THE MERCEDES DEALERSHIP 7 KILOMETERS AWAY. THE PROGRAMMED PART HAD TO BE ORDERED SO IT TOOK TWO BUSINESS DAYS TO GET MY CAR BACK AT A COST OF $1071US. IT WAS TROUBLING TO REFLECT ON THE POSSIBILITY THAT THIS COULD HAVE HAPPENED ON ONE OF THE REST AREAS I STOPPED AT IN THE MIDDLE OF NOWHERE ALONG THE ROUTE. I CAN'T DECIDE WHETHER I WOULD RATHER NOT HAVE THIS SYSTEM AND HAVE MY CAR STOLEN OR LEFT STRANDED WITH THE NEAREST TOWN MILES AWAY. THE DEALERSHIP SAID THE SYSTEM JUST MALFUNCTIONED JUST LIKE A LIGHT WOULD BLOW OUT. NOT GOOD ENOUGH SYSTEM FOR AN EXPENSIVE CAR. THANKS FOR YOUR INVOLVEMENT. *TR

03/02/2015
Components: STEERING
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT HEARD A NOISE EMITTING FROM THE STEERING WHEEL. AFTER THE VEHICLE WAS BACKED OUT OF THE DRIVEWAY, A LEAK WAS PRESENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP FRACTURED, WHICH CAUSED A LEAK AND DAMAGED THE BELT. THE DEALER REPLACED THE POWER STEERING PUMP AND THE BELT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V598000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

03/02/2015
Components: STRUCTURE
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

DOOR RELEASE HANDLE DRIVERS DOOR BROKE OFF. UNABLE TO ESCAPE FROM VEHICLE WITHOUT ROLLING DOWN DRIVERS WINDOW AND CLIMBING OUT. DEALER WELL AWARE OF PROBLEM, BUT STATES IT IS A WEAR AND TEAR ITEM AND NOT A SAFETY ISSUE. WILL ONLY REPAIR UNDER NEW CAR WARRANTY. UTR

02/27/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A CURB. AS A RESULT, THE TWO REAR SEAT PASSENGERS SUSTAINED MINOR LACERATIONS. A POLICE REPORT WAS FILED AND NO MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FRONT END BODY DAMAGES WERE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,935. THE VIN WAS UNAVAILABLE.

02/27/2015
Components: STEERING
Incident Date: 02/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. ALSO, THE GEARS WOULD NOT CHANGE FROM PARK INTO ANOTHER GEAR FROM THE GEAR BOX. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE ELECTRIC FUNCTIONS OF THE VEHICLE WHEN THE FAILURE RECURRED. THE VEHICLE WAS PLACED IN NEUTRAL AND TOWED TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

02/20/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/23/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB3AR******
Summary

I RECENTLY HAD AN ISSUE WITH MY EIS ON MY 2010 C300, THE CAR HAD ROUGHLY 60000 MILES WHEN THE ISSUE OCCURRED. I PARKED MY CAR IN A PARKING GARAGE, AND WHEN I WENT TO LEAVE WORK, THE CAR WOULDN'T START. THE STEERING COLUMN WAS LOCKED, AND I WAS UNABLE TO PUT THE CAR IN NEUTRAL. THE ISSUE SEEMS TO BE ONE THAT OCCURS IN A LARGE NUMBER OF MERCEDES CARS WITH SIMILAR MAKE/MODEL/MILEAGE, WHICH IS GENERALLY RIGHT OUTSIDE OF THE MILEAGE FOR THE STANDARD WARRANTY. MERCEDES DOESN'T ALLOW THE ISSUE TO BE FIXED BY LICENSED DEALERS, AND CAN ONLY BE FIXED BY A DEALERSHIP. I BELIEVE THIS TO BE A CONFLICT OF INTEREST AND SOMEWHAT OF AN ETHICAL DILEMMA. I AM NOT SURE IF THE EIS WOULD EVER GO OUT WHILE DRIVING, BUT IF SO, THAT COULD RESULT IN SAFETY ISSUES FOR THE DRIVER. *TR

02/14/2015
Components: STRUCTURE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

ON APPROXIMATELY 10/06.2014 THE DRIVER SIDE DOOR HANDLE ON MY 2010 MERCEDES BENZ C 300 4 MATIC FAILED TO ALLOW THE DOOR TO BE OPENED FROM THE INSIDE OF THE CAR. ON 02/14/2015 THE PASSENGER SIDE DOOR HANDLE FAILED TO ALLOW THE DOOR TO BE OPENED FROM THE INSIDE OF THE CAR. IN THE EVENT OF AN ACCIDENT SUCH AS FIRE OR SUBMERGED IN WATER NEITHER THE DRIVER NOR THE PASSENGER WOULD BE ABLE TO ESCAPE THE VEHICLE. I HAVE BEEN DRIVING OVER 50 YEARS AND HAVE OWNED 50+ VEHICLES. I HAVE NEVER HAD A VEHICLE INTERIOR DOOR HANDLE TO FAIL TO OPEN FROM THE INSIDE ON ANY VEHICLE I HAVE EVER OWNED. TO HAVE BOTH THE PASSENGER SIDE DOOR AND THE DRIVER'S SIDE DOOR TO BECOME INOPERABLE WITHIN A 6 MONTH PERIOD ON A MERCEDES BENZ SEEMS INCREDIBLE. *TR

02/09/2015
Components: SEAT BELTS
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXAR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE SEAT BELT FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.

02/05/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB2AR******
Summary

MY CAR IS ALWAYS PARK IN THE BACK OF MY YARD.. AND I ALWAYS CHECK AROUND MY CAR REGARDLESS OF WHERE I AM... DROVE TO WORK WHICH TOOK ABOUT 15 MINUTES AND NOTICE WHEN I GOT IN MY CAR TO GO TO LUNCH THE FOG LIGHT WAS OUT ON THE LEFT DRIVING SIDE AND THE RIGHT FOG LOG IS CRACK ALSO.. NO OTHER VEHICLES PARKS IN FRONT OF ME BECAUSE I PARK FACING THE BUILDING OF MY WORKPLACE. TOOK IT TO THE DEALER SHIP SHE ADVISE THAT SOMEONE BURST THE FOG LIGHT OUT ON THE LEFT DRIVE SIDE AND GAVE ME A QUOTE OF $350 TO FIX FOR EACH FOG LIGHT... ADVISE COULDN'T BE POSSIBLE BECAUSE OF HOW PECULIAR I AM WITH HOW AND WHERE I PARK AND BECAUSE I CHECK MY VEHICLE BEFORE ENTERING TO DRIVE... I USE TO DRIVE WITH MY FOG LIGHTS ON COMMUTING BACK AND FORTH TO WORK. THE ONLY THING I CAN SEE IS THAT IT GOT OVERHEATED BUT HOW BECAUSE OF THE SHORT COMMUTE TIME... TRYING TO UNDERSTAND. *TR

02/03/2015
Components: STRUCTURE
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGFEB6AR0******
Summary

THE PIECE OF PLASTIC THAT SERVES AS AN ATTACHMENT FOR THE PULL CORD FROM THE INSIDE DOOR HANDLE BROKE. THIS MADE IT IMPOSSIBLE TO OPEN THE FRONT PASSENGER DOOR FROM THE INSIDE. I BELIEVE THIS IS A SAFETY HAZARD SINCE THE PASSENGER IS TRAPPED INSIDE THE CAR AND CANNOT EXIT EASILY. IN AN ACCIDENT SITUATION, THIS WOULD BE A REAL HAZARD. I DISCUSSED WITH LOCAL DEALER, WHO ADVISED THIS HAPPENS ALL THE TIME. *TR

01/21/2015
Components: ENGINE
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5GB5AF******
Summary

BELT TENSIONER IS FAILING WHICH IS CAUSING DAMAGE TO THE SERPENTINE BELT. *TR

01/16/2015
Components: POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5AR******
Summary

WHILE DRIVING THE VEHICLE, BEGAN HEARING A HUMMING UNDERNEATH THE CAR THINKING IT MIGHT HAVE BEEN THE TIRES. THE SOUND GOT LOUDER AS THE DAYS WENT ON. TOOK VEHICLE TO BE SERVICED AND WAS TOLD THAT THE PROBLEM WAS THE TRANSFER CASE AND THAT THE SOLUTION WAS A NEW TRANSMISSION APPROXIMATELY $8000-$10000. WAS ALSO ADVISED THAT OTHER OWNERS ARE HAVING THIS SAME PROBLEM YET MB REFUSES TO ACKNOWLEDGE CURRENTLY. *TR

01/16/2015
Components: ENGINE
Incident Date: 01/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

THE BELT TENSIONER FOR THE SERPENTINE BELT SEIZED UP CAUSING THE SERPENTINE BELT TO SHRED AND CAUSING DAMAGE TO THE UPPER AND LOWER PULLEYS. THE CAR BECAME IMMOBILE IMMEDIATELY AS ALL THE ACCESSORIES WERE RENDERED USELESS, LIKE THE POWER STEERING, ALTERNATOR, ETC. AS A RESULT, THE FOLLOWING HAD TO REPLACED: SERPENTINE BELT, TENSIONER, UPPER PULLEY, AND LOWER PULLEY. I WAS VERY FORTUNATE THAT THIS OCCURRED WHEN I WAS PARKING IN A PARKING LOT AFTER DRIVING ON THE HIGHWAY. IF THIS HAD HAPPENED AT HIGHWAY SPEEDS, THERE IS NO DOUBT IN MY MIND THAT IT WOULD HAVE CAUSED A VERY SERIOUS ACCIDENT, AS YOU WOULD HAVE NO STEERING ON THE HIGHWAY. WHILE RESEARCHING THIS SAFETY CONCERN ONLINE, IT SEEMS LIKE THIS IS A RELATIVELY COMMON ISSUE WITH 2008-2011 C-CLASS VEHICLES. SOME WERE REPORTED TO BE REPAIRED UNDER WARRANT WHILE MOST OTHERS HAD TO PAY FOR THE REPAIR COSTS OUT OF POCKET. THIS IS A VERY SERIOUS SAFETY CONCERN THAT CAN POSSIBLY LEAD INJURY OR DEATH. I SPOKE WITH MERCEDES BENZ CORPORATE REGARDING THIS ISSUE AND WAS TOLD THAT IT IS NOT AN ISSUE AND THERE IS NOTHING THEY WILL DO ABOUT IT. I EMPHASIZED HOW DANGEROUS THIS CAN BE AT HIGHWAY SPEEDS AND THEY DID NOT SEEM TO BE CONCERNED. MY RECOMMENDATION TO MERCEDES BENZ IS TO RECALL THE 2008-2011 C-CLASS FOR THIS ISSUE BEFORE IT CAUSES A SERIOUS INJURY OR DEATH. *TR

01/13/2015
Components: STEERING
Incident Date: 11/02/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE REVERSING AT A LOW SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING) BUT THE RECALL REMEDY FAILED TO PREVENT THE FAILURE FROM OCCURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 21,500. UPDATED 3/12/15*CN UPDATED 9/15/2017*CN

01/12/2015
Components: STRUCTURE
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

THE PASSENGER SIDE FRONT DOOR LATCH WAS BROKEN AND WENT LOOSE. THE PASSENGER CANNOT OPEN THE DOOR FROM THE INSIDE. IMAGINE IF THERE IS A FIRE OR CRASH AND THE PERSON CANNOT GET OUT OF THE CAR WHAT WILL HAPPEN. THIS PROBLEM IS QUITE USUAL ACCORDING TO A WEB SEARCH SO I DECIDED TO REPORT. *TR

12/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AF******
Summary

WENT INTO WORK AND CAME BACK OUT TO MY CAR NOT STARTING. BATTERY JUST RECENTLY REPLACED WITHIN THE PAST 6 MONTHS. HAD THE BATTERY CHARGED AND TRIED TO DO A JUMP AND STILL NOTHING. HAD TO GET MY CAR TOWED TO THE AUTO SHOP ONLY TO FIND OUT I HAVE A FAILED EIS, MEANING MY ELECTRONICALLY IGNITION SYSTEM HAS FAILED AND ITS GOING TO COST ME 1000 TO FIX. MY CAR IS OUT OF WARRANTY BUT I FIND THIS A MAJOR INCONVENIENCE. THIS IS SUPPOSED TO BE A RELIABLE CAR THE REASON I CHOSE TO GET THIS CAR AND SOMETHING LIKE THE IGNITION HAS FAILED. I WISH THERE WAS SOMETHING THAT MBUSA COULD DO TO PAY FOR A MAJORITY OF THE ISSUE OR EVEN DO A REIMBURSEMENT. THIS CAN BE A SAFETY ISSUE AS WELL, I ALWAYS THINK WHAT IF I WAS OUT OF TOWN OR WHAT IF I HAD A EMERGENCY AND BECAUSE OF THIS GLITCH I SIMPLY HAVE NO CAR AND NOW I'M DEPENDENT ON A RIDE UNTIL I CAN GET THIS FIXED! *TR

12/12/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AR******
Summary

I RECEIVED NOTICE OF A SAFETY RECALL INVOLVING THE REAR TAIL LIGHTS FOR MY 2010 MERCEDES C300. THIS CAR HAD PREVIOUSLY BEEN IN AN ACCIDENT AND DECLARED A TOTAL LOSS. HOWEVER, IT WAS REBUILT, INSPECTED, AND CERTIFIED AS ROAD WORTHY. THE MERCEDES DEALERSHIP REFUSES TO PERFORM THE RECALL WORK ON MY CAR, STATING THAT THE FACT THAT THE CAR WAS A TOTAL LOSS INVALIDATES ANY WARRANTY AND A SAFETY RECALL IS CONSIDERED WARRANTY WORK. I FEEL THAT A SAFETY RECALL IS NOT OPTIONAL, AND THAT MERCEDES NEEDS TO PERFORM THIS WORK, REGARDLESS OF WARRANTY ELIGIBILITY. *TR

12/06/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AF******
Summary

I WENT TO OPEN MY DOOR AFTER I HAD PARKED AND THE DRIVER SIDE DOOR LATCH BROKE. SO, I HAD TO CUT MY CAR BACK ON, ROLL THE WINDOW DOWN AND PULL THE LATCH FROM OUTSIDE THE DOOR. IF YOU LOOK ONLINE THIS APPEARS T BE A COMMON PROBLEM WITH THE 2010 C300. *TR

12/02/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/23/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB4AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR SEAT BELTS WERE EXTREMELY TIGHT TO THE SEATS. THE CONTACT INDICATED THAT THE SEAT BELTS IN THE FRONT WERE LOOSE AND THE SEAT BELTS IN THE REAR WERE TIGHT. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE PASSENGER SIDE SEAT BELT MALFUNCTIONED AND DID NOT WORK. WHILE TRAVELING AT A HIGHWAY RATE OF SPEED, ANOTHER DRIVER TRAVELING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE SPUN AROUND AND STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER WAS IN THE PROCESS OF EXITING THE HIGHWAY WHEN THE DRUNK DRIVER IMPACTED THE VEHICLE FROM THE REAR. THE AIR BAGS FAILED TO DEPLOY. NEITHER OF THE SEAT BELTS SECURED THE DRIVER NOR THE PASSENGER, WHICH CAUSED SEVERE IMPACT TO THE HEAD, NECK, AND BACK. THE DRIVER SUSTAINED MAJOR BACK AND HEAD INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED MAJOR INJURIES TO THE HEAD, NECK, A CERVICAL STRAIN, A CAT SCAN, AND BACK PAINS. THE FRONT PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT ASKED THAT THE VEHICLE BE HELD UNTIL THE MANUFACTURER AND THE INSURANCE COMPANY COULD FURTHER INSPECT THE INTEGRITY OF THE SEAT BELTS AND THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT MENTIONED THAT THEY WERE TO SEND AN INVESTIGATOR AND REFER THE CONTACT TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION OF THE VEHICLE. THE CONTACT WAS STILL WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/21/15*CN UPDATED 9/7/2017*CN

11/30/2014
Components: STRUCTURE
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AF******
Summary

DRIVER'S SIDE INNER DOOR HANDLE BROKE. CANNOT EXIT FROM CAR AND NEED TO OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY IF ONE NEEDS TO EXIT A VEHICLE IN A HURRY. I BELIEVE THIS IS A COMMON PROBLEM WITH MERCEDES BENZ FROM MY RESEARCH. *TR

11/28/2014
Components: STEERING
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

DEAR SIR OR MADAM: ON NOVEMBER 26, 2014 I DROVE TO THE HOSPITAL FOR WHICH I WORK. WITHIN 1 MILE OF MY DESTINATION, WHILE TRAVELING AT THE SPEED OF 45 MILES PER HOUR I HEARD A LOUD HIGH PITCHED SOUND THAT CAME FROM MY STEERING WHEEL AND IT BECAME SOMEWHAT DIFFICULT TO STEER. NO VEHICLE STATUS MESSAGE EVER SHOWED ON THE MALFUNCTION DISPLAY. I PARKED THE CAR AND CALLED THE MERCEDES BENZ AUTHORIZED DEALER. THE SOONEST AVAILABLE APPT WHEN THEY COULD LOOK AT MY CAR WAS ON DECEMBER 1, WHICH WAS 5 DAYS AWAY. NO HELP WHATSOEVER!!!! I TOOK IT TO A TRUSTED FAMILY MECHANIC AND HE SAID THE POWER STEERING CHAMBER HAD BEEN LEAKING FOR SOME TIME, IT WAS NOW SMOKING AND NEEDED TO BE REPLACED. THERE WAS A RECALL OF 85,000 MERCEDES BENZ C CLASS AND E-CLASS MODELS BETWEEN JUNE 1, 2009 AND FEBRUARY 28, 2010. MY POWER STEERING CHAMBER WAS MANUFACTURED 02/03/10 (128BAR). KUNDEN-NO: A005 486 95 01. ZFLS-NR: 7695 955 135. I BELIEVE THAT MY VEHICLE SHOULD HAVE BEEN A PART OF THIS RECALL. FURTHERMORE, IF I HAD BEEN ON THE FREEWAY AT HIGHER SPEEDS THE POSSIBILITY OF SOMETHING MORE DANGEROUS COULD HAVE HAPPENED. I LOOK FORWARD TO YOUR PROMPT ATTENTION TO THIS MATTER, SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/24/2014
Components: POWER TRAIN
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, A HUMMING NOISE EMITTED FROM THE SHIFT LEVER UNDER THE VEHICLE AND NO WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSFER CASE BEARING FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

11/17/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: WDBGF8BB5AR******
Summary

SECOND INCIDENT OF ALL LIGHTS SUDDENLY FAILING AND THEN BEING RESTORED WITHIN THREE SECONDS DEALER FIXED BY CHANGING OUT LIGHTING SWITCH BECAUSE THEIR DATABASE SHOWED SIMILAR INCIDENTS WITH OTHER SIMILAR CARS AND CHANGING THE LIGHTING SWITCH APPEARED TO CURE THE PROBLEM ALTHOUGH NO PROBLEM COULD BE SEEN WITH SWITCH. ALTHOUGH ONLY 3 MONTHS OUT IF TIME ON THE ORIGINAL WARRANTY MERCEDES DECLINED TO PAY FOR THE REPAIR AND TOLD ME THAT I SHOULD HAVE CONSIDERED BUYING AN EXTENDED WARRANTY. I REMONSTRATED THAT THIS WAS A POTENTIALLY SERIOUS FAULT AND THAT MERCEDES SHOULD ISSUE A RECALL -MERCEDES DECLINED ANY FURTHER ACTION. *TR

10/29/2014
Components: POWER TRAIN
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7AR******
Summary

TRANSMISSION HAS GONE COMPLETELY OUT AT 30,000 MILES AND MERCEDES REFUSES TO RESPOND. *TR

10/21/2014
Components: STRUCTURE
Incident Date: 10/20/2014
Crash: No
Fire: No
Summary

APPARENTLY THE INTERIOR DOOR HANDLES OF THE MB W204 ARE FAILING. IT SEEMS TO ME THAT THIS IS A SAFETY ISSUE IF SOMEONE IS TRAPPED INSIDE AND CAN'T GET OUT. HERE IS A THREAD THAT DISCUSSES THIS WITHIN A USERS FORUM. THANK YOU. HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/465266-C300-2010-BROKEN-INNER-DOOR-HANDLES.HTML. *TR

10/17/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

WENT TO START CAR AND NOTHING. STEERING LOCKED AND DIFFICULT, DUE TO ALL WHEEL DRIVE TO TOW. THERE ARE MANY CASES DOCUMENTED ABOUT EIS/ESL FAILURES ON MERCEDES ENTHUSIAST FORUMS. THE PROBLEM IS PREVALENT ON THE INTERNET. THIS COULD BE VERY DANGEROUS ON A CROWDED HIGHWAY, IN A CRIME RIDDEN AREA OR JUST IN AN EMERGENCY. THE CAR WILL START ONE MINUTE AND WON'T ON THE NEXT START. MERCEDES CLAIMED NO FINANCIAL RESPONSIBILITY FOR THE FAILURE IN MY CASE. THE CAR WAS 2 MONTHS OUT OF WARRANTY. *TR

09/16/2014
Components: SUSPENSION,TIRES,WHEELS
Incident Date: 05/11/2014
Crash: No
Fire: No
Summary

ORIGINAL TIRES WITH 29000 MILES........ CONTINENTAL TIRE LEFT FRONT SHREDDED ON FREEWAY, TOTAL SEPARATION OF RUBBER FROM RIM, CONTACTED CONTINENTAL [XXX], WAS REFERRED TO CUSTOMER AND THEN TO WARRANTY AND PROPERTY DAMAGE, FILED A CLAIM WHICH WAS REJECTED AFTER 4 MONTHS BECAUSE I DIDN'T PROVIDE THE SHREDDED TIRE. CONTINENTAL REFUSES TO TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT VIRTUALLY DISINTEGRATING WITHOUT WARNING. THIS IS TOTAL UNACCEPTABLE, I HAVE REPLACED ALL FOUR CONTINENTAL TIRES AND WILL NEVER PURCHASE ANY CONTINENTAL PRODUCT AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/24/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EBXAR******
Summary

WENT TO START CAR WHEN THE KEY TURNED OVER LIGHTS, RADIO, ETC CAME ON BUT CAR WOULD NOT START. CAR DID NOT EVEN ATTEMPT TO TURN OVER BUT WAS ELECTRONICALLY LOCKED OUT. TRIED SECOND KEY WITH NO AVAIL. *TR

08/22/2014
Components: POWER TRAIN
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

SPEED DEPENDENT FRONT END NOISE AND VIBRATION. INSPECTION BY MB AUTHORIZED DEALER INDICATES: "FRONT TRANSFER CASE COMING APART". MB CUSTOMER SERVICE INDICATES THAT THE PROBLEM IS A "ONE OFF" BUT OFFERED A 50% DISCOUNT ON REPAIR. REPAIR COST IS $7000. SUSPECT THAT THIS IS NOT A "ONE OFF" AND THE PROBLEM IS MORE FREQUENT GIVEN THE IMMEDIATE OFFER OF A DISCOUNT ON REPAIR. FAILURE OF THE FRONT TRANSFER CASE AT ANY SPEED CAN AND MOST LIKELY WILL CAUSE WHEEL LOCK UP, ENGINE FAILURE, LOSS OF POWER ASSISTED CONTROLS (STEERING AND BRAKING), LOSS OF ELECTRICAL SYSTEMS (AIR BAGS), AND POSSIBLY CREATED AN ACCIDENT WITH FATALITIES. *TR

08/17/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/15/2014
Crash: No
Fire: Yes
Summary

THE WARNING SYSTEM FOR THE REAR LIGHTS HAVE BEEN GOING OFF SINCE PURCHASING THE CERTIFIED PREOWNED VEHICLE IN JUNE 2014. IT WAS RETURNED THE DEALER MULTIPLE TIMES FOR THE ISSUE AND NEVER FIXED. WHILE DRIVING AT NIGHT I SMELLED SOMETHING BURNING AND THE WARNING SYSTEM INFORMED ME TO CHECK ALL OF MY REAR LIGHTS. THERE WERE NO LIGHTS FUNCTIONING ON THE REAR OF THE VEHICLE WHILE DRIVING. THE LIGHTS, BRAKE LIGHTS, TURN SIGNALS, AND REAR FOG LAMPS WERE ALL NOT FUNCTIONING. WHEN A ROAD SIDE TECHNICIAN CHECKED THE VEHICLE HE SAW BURNT WIRES AND MELTED PLASTIC ON THE LIGHTING MOUNT. THIS OCCURRED DURING A ROUTINE TRIP FROM NEW JERSEY INTO PHILADELPHIA, PA AND INCLUDED DRIVING OVER THE BEN FRANKLIN BRIDGE. ONCE I REACH PHILLY I STOPPED THE VEHICLE AND CALLED FOR ASSISTANCE. THAT IS WHEN THE ISSUE WAS LOCATED. THE CAR WAS TOWED TO THE DEALER FOR REPAIR. NO MORE INFORMATION HAS BEEN PROVIDED FROM THE DEALER YET. *TR

08/14/2014
Components: STRUCTURE
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9AF******
Summary

WENT TO EXIT CAR AND INTERIOR DRIVER SIDE DOOR HANDLE BROKE INSIDE DOOR. CANNOT EXIT VEHICLE. *TR

06/27/2014
Components: STRUCTURE
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JNKDA31A44T******
Summary

MY DOOR HANDLE BROKE STRANDING ME IN MY SEAT. I HAD TO CRAWL ACROSS THE SEAT AND EXIT THE PASSENGER SIDE DOOR. THE DEALER STATED THAT THEY HAD FIXED 7 SO FAR THIS YEAR. SAFETY ISSUE THAT I CAN NOT GET OUT OF THE CAR AND THEY REFUSE TO FIX THE ISSUE. *TR

06/10/2014
Components: EXTERIOR LIGHTING
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB9AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V17700 (EXTERIOR LIGHTING) HOWEVER, THE PART FOR THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

04/23/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AF******
Summary

RECEIVED MESSAGE REAR LICENSE LIGHT OUT. REPLACED BULB BUT CONTINUED GETTING MESSAGE. REAR PARKING CAMERA STARTED DISPLAYING IMAGES WHEN BRAKE DEPRESSED. MESSAGES CONTINUED TO CHECK ALL REAR LIGHT BULBS. WHEN INSPECTING, I NOTICED BURN MARKS ON BULB CARRIER (PART #211-545-03-28) AND PLUG (PART #204-820-09-77). I PURCHASED NEW PARTS TO INSTALL BUT HAD DIFFICULTY REMOVING THE WIRE CLIPS FROM THE PLUG. I WAS NOT AWARE AND THE MERCEDES PARTS DEPARTMENT DID NOT MENTION I WOULD NEED TO ALSO GET CONNECTOR PINS (OR THAT THIS OVERHEATING WAS A RECURRING PROBLEM). UNABLE TO EASILY REMOVE WIRING & PINS, I DECIDED TO SEARCH INTERNET FOR GUIDANCE ON REPLACEMENT (BEFORE CUTTING WIRES) AND DISCOVERED SEVERAL WEBSITES RECITING OTHERS HAVING SIMILAR PROBLEMS WITH OVERHEATING OF THE GROUND WIRE CONNECTION AND THAT A RECALL INVESTIGATION HAD BEEN STARTED. IT CERTAINLY APPEARS THAT THIS PROBLEM OF OVERHEATING/MELTING OF PARTS IS A REAL FIRE HAZARD THAT IS OCCURRING FREQUENTLY ENOUGH TO AT LEAST REQUIRE THAT A NOTICE BE SENT TO CAR OWNERS TO HAVE CARRIAGES & WIRING PROMPTLY INSPECTED AND REPAIRED. *TR

04/10/2014
Components: EXTERIOR LIGHTING
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

ALL OF A SUDDEN I RECEIVED AN ERROR MESSAGE IN MY DISPLAY STATING CHECK ALL REAR RIGHT EXTERIOR LIGHTS. NATURE RIGHT SIDE IS OUT. MY MECHANIC LOOKED AT SAID THE BROWN WIRE IS FRAYED AND MELTED THE PLASTIC BULB HOLDER. I RESEARCHED AND FOUND IT IS A CHRONIC PROBLEM. *TR

04/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB6AR******
Summary

ALL BULBS ON THE RIGHT SIDE TAIL LIGHT ARE NOT WORKING, THAT INCLUDES BRAKE LIGHT, REVERSE LIGHT, AND SIGNAL LIGHT. I THOUGHT THE BULBS WERE OUT BUT WHEN I WENT TO CHANGE THE BULBS THEY WERE ALL FINE. WHAT I DID NOTICED WAS THE BROWN WIRE WAS BURNT AND SO WAS THE PLASTIC THAT HOLDS THE WIRES TOGETHER, IT SEEMED LIKE THAT ENTIRE SIDE WAS BURNT AND EVEN MELTED. THIS SEEMS TO BE AN ELECTRICAL PROBLEM AND IT ALSO SEEMS TO BE A SAFETY HAZARD. I'VE MENTIONED THIS A FEW TIMES TO THE DEALER. EACH TIME THEY LOOK FOR A RECALL WITH NO SUCCESS. I REPORTED THE PROBLEM DIRECTLY TO MB AND SINCE THERE STILL HASN'T BEEN A RECALL, I'M NOW REPORTING TO NHTSA. *TR

04/03/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

I GOT COUPLE WARNING MESSAGES ON MY 2010 MB C-300 THAT THE TAILLIGHTS WERE NOT WORKING. WHEN I TOOK THE CAR TO THE DEALER'S SERVICE DEPARTMENT THINKING IT WAS THE LIGHTBULBS THAT NEEDED TO BE CHANGED, I FOUND OUT THAT THE TAILLIGHT WIRES AND CONNECTORS HAVE OVERHEATED AND MELTED. IN MY CASE, THE DEALER SERVICE DEPARTMENT AND MERCEDES CUSTOMER CARE DID TAKE THE INITIATIVE AND REPLACED THE WIRES AND CONNECTORS WITH NO COST TO ME, AFTER I DISCUSSED WITH THEM ABOUT THE FACT THAT THIS PROBLEM IS CURRENTLY UNDER INVESTIGATION BY NHTSA. I DO APPRECIATE MB DEALER AND CUSTOMER CARE'S HELP TO RESOLVE THE ISSUE AND TAKE CARE OF MY CAR. HOWEVER, I WANT TO REPORT MY CASE TO NHTSA TO HELP YOUR AGENCY IN DATA COLLECTION TO DETERMINE HOW WIDE SPREAD THE PROBLEM IS AND WHETHER A RECALL SHOULD BE WARRANTED. *TR

03/20/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/06/2014
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE LIGHT FAILED DUE TO A MELTED ELECTRICAL CONNECTOR. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.

03/02/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

REAR TAIL LIGHTS HAVE PROGRESSIVELY DIMMED OVER TIME. WIRING HARNESS WAS MELTING. CONNECTOR TO LIGHT CARRIER AND TAILLIGHT WIRING WAS CORRODED. REPAIR OF CORRODED WIRING, CONNECTOR, AND LIGHT CARRIER WAS REQUIRED. *TR

02/02/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/30/2014
Crash: No
Fire: No
Summary

ALL BULBS ON THE RIGHT SIDE TAIL LIGHT ARE NOT WORKING, THAT INCLUDES BRAKE LIGHT, REVERSE LIGHT, AND SIGNAL LIGHT. I THOUGHT THE BULBS WERE OUT BUT WHEN I WENT TO CHANGE THE BULBS THEY WERE ALL FINE. WHAT I DID NOTICED WAS THE BROWN WIRE WAS BURNT AND SO WAS THE PLASTIC THAT HOLDS THE WIRES TOGETHER, IT SEEMED LIKE THAT ENTIRE SIDE WAS BURNT AND EVEN MELTED. THIS SEEMS TO BE AN ELECTRICAL PROBLEM AND IT ALSO SEEMS TO BE A SAFETY HAZARD. I SPOKE TO ONE OF MY MECHANIC FRIENDS WHO SUGGESTED I BRING THE CAR BACK TO THE DEALER TO TRY AND RESOLVE THE PROBLEM AND HE ALSO ADVISED ME TO DISCONNECT THE WIRES OR SOMETHING LIKE THAT AS THIS COULD CAUSE A POTENTIAL FIRE. SINCE I'M PAST THE WARRANTY PERIOD (50,000 MILES) I'M NOT SURE HOW I'M GOING TO FIX THIS PROBLEM, IT MAY BE PRETTY COSTLY AND I'M NOT SURE WHERE TO START. I THOUGHT I SHOULD REPORT THIS TO THE NHTSA SINCE THIS CAN POSSIBLY CAUSE MAJOR SAFETY HAZARDS AND EVEN FIRES. *TR

01/25/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AF******
Summary

CONNECTOR FOR THE TAILLIGHTS MELTING ONTO THE HOUSING. POSSIBLE GROUND WIRE ISSUE. FIRE HAZARD. *TR

01/19/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AF******
Summary

ALL DRIVER SIDE REAR LIGHTS WENT OUT. THERE IS SIGN OF POSSIBLE BURNT RESIDUE ON WIRE AND LIGHT CASING. *TR

01/19/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/17/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

WARNING LIGHT ON MY INSTRUMENT CLUSTER PROMPTED "CHECK LEFT TAIL AND BRAKE LIGHT". I CHECKED ALL THE BULBS, THEY WERE ALL FUNCTIONING EXCEPT FOR 1 OR TWO DIM BULBS IN THE LEFT TAILLIGHT ASSEMBLY. I UNPLUGGED THE CONNECTOR/HARNESS TO THE ASSEMBLY AND FOUND ONE OF THE WIRE INSERT CONNECTORS TO BE MELTED IN THE PLASTIC CONNECTOR, THE MELTING AFFECTED THE PLASTIC AS WELL. I AM WORRIED FOR A POSSIBLE FIRE HAZARD IN MY TRUNK COMPARTMENT. CONTACTED MERCEDES FOR A SERVICE APPOINTMENT. *TR

01/10/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF7HB0AF******
Summary

AN ALERT ON MY DASH BOARD SCREEN TELLING ME THAT MY BRAKE AND TAIL LIGHT MAY NOT BE FUNCTIONING. I HAVE READ THAT THERE HAVE BEEN A LOT OF COMPLAINTS WITH MERCEDES C SERIES CARS FROM 2008, 2009, 20010, 20011 THAT HAVE HAD PROBLEMS WITH THE TAIL LIGHT GROUND, MAY HAVE EVEN CAUSED FIRES IN SOME. I'M CONCERNED THIS MAY HAPPEN. *TR

01/05/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/07/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

APPROXIMATELY ONCE EVERY 2 MONTHS WHILE PARKED WITH THE ENGINE OFF, THE FRONT PASSENGER SIDE HEADLIGHT WILL COME ON WITH THE REAR PASSENGER SIDE PARKING/BRAKE LIGHT. WHEN THIS OCCURS, I HAVE TO TURN THE HEADLIGHT SWITCH ON THEN BACK OFF, TO TURN OFF THE LIGHTS. ON ONE OCCASION, I OBSERVED THE PASSENGER SIDE HEADLIGHT AND THE REAR PASSENGER LIGHT FLICKERING LIKE A STROBE LIGHT, BEFORE I TURNED THE SWITCH ON THEN OFF. *TR

12/28/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3AR******
Summary

SIMILAR TO OTHER COMPLAINTS THAT HAVE BEEN FILED AGAINST MERCEDES, IT SEEMS AS THOUGH THE ELECTRICAL CONNECTION TO MY REAR RIGHT LIGHT (BRAKE LIGHT, RUNNING LIGHT, TURN SIGNAL, ETC.) HAS MELTED AND IS NO LONGER OPERATIONAL. THE ENTIRE LIGHT IS OUT AND I GET WARNING MESSAGES ON THE DASH ABOUT THE PROBLEM. IT LOOKS LIKE THIS IS THE SAME PROBLEM THAT EVERYONE ELSE WITH THE SAME MAKE/MODEL AS ME ARE HAVING. HOPEFULLY MERCEDES RECOGNIZES THE SCALE OF THIS FLAW IN THEIR ENGINEERING AND SENDS OUT A RECALL SOONER THAN LATER. *TR

10/23/2013
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THE THE DRIVER'S SIDE FOG LIGHT COVER WAS FRACTURED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

09/20/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AR******
Summary

PASSENGER TAILLIGHT CONNECTOR/WIRING INSUFFICIENTLY DESIGNED FOR LOAD. WIRE/CONNECTOR PLASTIC IS MELTING AND CAUSING UNSAFE CONDITIONS. THIS IS A VERY COMMON PROBLEM WITH 2008-2010 C-CLASS AND IS FREQUENTLY NOTED IN MB OWNER'S FORUMS/WEBSITES. *TR

08/29/2013
Components: EXTERIOR LIGHTING
Incident Date: 08/29/2013
Crash: No
Fire: No
Summary

REAR PASSENGER TAIL LIGHT WARNING CAME ON. INSPECTION REVEALED A CORRODED AND BURNED GROUND WIRE. THE WIRE CREATED SO MUCH RESISTANCE HEAT, THAT IT HAS MELTED THROUGH ITS MOLEX CONNECTOR, AND BUBBLED UP THE CONTACT PLATE IT CONNECTS TO. DRIVER'S SIDE APPEARS OKAY AT THIS TIME. THIS IS A FIRE HAZARD AND A SAFETY ISSUE IF THE REAR TAIL LIGHTS FAIL DURING AN EMERGENCY STOPPING CONDITION. I HAVE PICTURES IF REQUESTED. *TT

01/23/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/19/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1AF******
Summary

MY CAR WILL BE PARKED AND ENGINE NOT RUNNING AND AT ANY GIVEN TIME THE UPPER FRONT HEADLIGHT ON PASSENGER SIDE AND THE BOTTOM PART OF THE REAR TAILLIGHT ON PASSENGER SIDE WILL ILLUMINATE FOR NO REASON. IT DOESN'T MATTER WHICH POSITION THE LIGHTS ARE IN. *TR... UPDATED 04-05-13 *BF

01/21/2013
Components: POWER TRAIN
Incident Date: 12/22/2012
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

ON 12/22/12 AT APPROXIMATELY 9PM I WAS PARKING MY CAR HAVING ARRIVED AT MY DESTINATION. I HAD ALMOST FINISHED PARKING WHEN MY MERCEDES BENZ C300, 2010 LUNCHED FORWARD WITHOUT WARNING AND HIT THE TRUCK IN FRONT OF ME RESULTING IN A CHAIN RECTION. WITH THAT TRUCK SMASHING INTO THE VEHICLE INFRONT OF IT. I HONESTLY BELIEVE THAT THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND THEREFORE MUST HAVE MALFUNCTIONED. I WENT SEARCHING AND FOUND SIMILAR COMPLAINTS FROM A COUPLE OF OTHER OWNERS OF BENZ C300 2010 MODEL.I CALLED MERCEDES BENZ USA AND REPORTED AND WAS TOLD THAT I NEED TO TAKE THE CAR IN AND PAY FOR IT TO BE DIAGNOSED. THEY INSISTED THAT THEY HAVE NOT HEARD OF ANY SIMILAR COMPLAINT. I AM CONCERNED THAT THIS MAY HAPPEN AGAIN. *TR

06/01/2012
Components: VISIBILITY
Incident Date: 05/31/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB5AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ 300C. WHILE THE VEHICLE WAS PARKED, THE SUN ROOF OPENED ON ITS OWN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2,200.

05/16/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FMEU53K67U******
Summary

I WAS DRIVING DOWN RT 70 IN MARLTON, NJ ON MONDAY MAY 7, 2012 WHEN EVERY LIGHTS IN MY CAR LIT UP. I THEN TOOK IT TO MERCEDES AT APPROXIMATELY 1:00 P.M. I SAT THERE WAITING FOR THEM TO TELL ME WHAT WAS GOING ON. I DECIDED AT 1:50 TO FIND OUT AND I WAS TOLD BY MY SERVICE TECH DAN SWUWEK THAT IT WAS AN ELECTRICAL PROBLEM AND THAT HE DID NOT KNOW HOW LONG IT WOULD BE TO FIX IT. I HAD TO GET A RENTAL. HE CALLED ME THE NEXT DAY AND INDICATED THAT A PART WAS ORDERED. I THEN CALLED HIM BACK LATER IN THE DAY WHEN HE SAID THAT IT WAS NOT THE PART THAT THEY THOUGHT IT WAS. ANOTHER DAY PASSED AND I WAS THEN TOLD THAT THEY WOULD BE CONTACTING MERCEDES FOR HELP. I ALSO CONTACTED THEM AS WELL BECAUSE I WANTED TO BE SURE THAT IT WAS DOCUMENTED. THE NEXT DAY THEY FIGURED IT OUT AND THEY TOLD ME IT WAS THE ENTIRE ELECTRICAL SYSTEM THAT NEEDED TO BE REPLACED. I HAD TO GO OUT OF TOWN AND DID NOT RETURN UNTIL MONDAY MAY 14, 2012 AT WHICH TIME I WAS CONTACTED BY DAN FROM MERCEDES INDICATED THAT MY VEHICLE WAS READY FOR PICK UP. THIS IS THE THIRD MERCEDES I HAVE LEASED. MY FIRST ONE WAS THE ML350 WHICH HAD AN ELECTRICAL FIRE IN THE PASSENGER SEAT HEATING SYSTEM. MY SECOND ONE WAS A C300 WHICH HAD MANY PROBLEMS WITH THE AIR CONDITIONING SYSTEM AND NAVIGATION. THIS IS MY THIRD AND LAST ONE HAS HAD MANY PROBLEMS WITH THE NAVIGATIONS FOR WHICH THEY KEPT TELLING ME THERE WAS NOTHING WRONG WITH IT. HOWEVER IT TOOK MY TOOK MANY PARTS OF THE WORLD WHEN TRYING TO ENTER DESTINATION INFORMATION SO IT WAS BASICALLY NOT FUNCTIONING FOR MANY MONTHS. NOW WITH THIS NEW PROBLEM THE ECU ISSUES, I HOPE IT GETS ME THROUGH THE NEXT 6 MONTHS SO I CAN TURN THIS IN AND NEVER GET ANOTHER MERCEDES AGAIN.THEY GAVE ME A RENTAL, CHARGED ME $3.00 PER DAY, KEEP MY CAR FOR A WEEK. CHERRY HILL MERCEDES SERVICE DEPARTMENT AND THEIR MANAGER IS PRETTY INCOMPETENT.THANK YOU.

04/04/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AF******
Summary

ALL OF MY EXTERIOR LIGHT BULBS HAVE BEEN REPLACED EVERY OTHER MONTH. THE REAR DRIVER SIDE BRAKE LIGHT BURNED OUT THE METAL PART WHERE MERCEDES HAD TO REPLACE THE UNIT. AS OF MONDAY, APRIL 2, 2012 I HAD TO TAKE MY CAR IN THE DEALER TO REPAIR A RIGHT FRONT PASSENGER SIDE HEADLIGHT OUT. *TR ...UPDATED 03/27/13 *BF UPDATED 04/03/2013 *JS

08/12/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/05/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE PARKED, THE CONTACT NOTICED THAT THE BRAKE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN DEPRESSING THE BRAKES, THERE WAS A GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THAT THE BOOT, ROTORS AND THE BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

07/20/2011
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/18/2011
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

ON JULY 18, 2011, I WAS WAITING IN A LINE OF TRAFFIC FOR A SIGNAL LIGHT TO CHANGE, AND AS THE VEHICLE IN FRONT OF ME BEGAN TO MOVE, I TOOK MY FOOT OFF THE BRAKE AND MY 2010 MERCEDES BENZ C300 LURCHED FORWARD AND REARENDED THE VEHICLE IN FRONT OF ME. THE FORWARD MOTION WAS VERY FORCEFUL AND THE IMPACT WAS HEAVY. THIS WAS UNINTENTIONAL ACCELERATION, AS I HAD NOT DEPRESSED TO ACCELERATOR AND WHILE I AM DEEMED AT FAULT I FEEL THIS MOVEMENT IS DEFINITELY RELATED TO ANOTHER INCIDENT IN THIS VEHICLE REPORTED ON MAY 21, 2011. PLEASE REFER TO ODI # 10403924. MERCEDES BENZ CORP SAYS THERE IS NOTHING WRONG WITH THIS VEHICLE. I WOULD LIKE AN INVESTIGATION TO THIS PROBLEM, SINCE THERE IS EVIDENCE OTHERS HAVE REPORTED THE SAME PROBLEM. *KB

07/08/2011
Components: STEERING
Incident Date: 05/10/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB7AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TOWARDS THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REALIGNED. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT ALL GERMAN VEHICLES PULL TOWARDS THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT BASED ON HIS OBSERVATIONS, THE VEHICLE WAS SITTING LOWER TO THE GROUND ON THE PASSENGER SIDE. THE CONTACT ALSO STATED THAT THE TIRES ON THE PASSENGER SIDE WERE WEARING FASTER THAN THE TIRES ON THE DRIVER'S SIDE. THE FAILURE MILEAGE WAS 25,600.

06/15/2011
Components: EXTERIOR LIGHTING
Incident Date: 12/06/2010
Crash: No
Fire: No
Summary

2010 C300 MERCEDES BENZ. CONSUMER STATES THE FOG LIGHT IS DEFECTIVE *TGW THE CONSUMER STATED THE RIGHT SIDE GLASS FOG LIGHT COVER CRACKED WITHOUT ANY EXTERNAL FORCE. THE DEALER INFORMED THE CONSUMER THE REPLACEMENT COST WOULD BE $300. THE DEALER STATED THE LIGHT MIGHT SHORT CIRCUIT THE ENTIRE ELECTRICAL SYSTEM IF LEFT UNCOVERED. THE CONSUMER STATED ON APRIL 9, 2011 THE LEFT SIDE GLASS FOG LIGHT COVER CRACKED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHERE THEY REPLACED IT, BECAUSE THEY SAID IT WAS DEFECTIVE. HOWEVER, THEY DID NOT REPLACE THE RIGHT SIDE FOG LIGHT COVER. *JB

05/31/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5EB8AR******
Summary

I WAS ENTERING THE ONTARIO SOUTH BOUND ON RAMP TO THE I 15 FREEWAY , IN MY 2010 C300 MERCEDES BENZ, WHEN THE ENGINE SURGED TO 6000 RPMS AND I LET UP ON THE GAS, COASTED, AND WHEN I APPLIED THE ACCELERATOR, IT SURGED AGAIN. THIS HAPPENED 3 TIMES, AND EACH TIME I COASTED UNTIL I COULD GET OFF THE FREEWAY AT THE NEXT OFF RAMP. I THEN APPLIED NORMAL PRESSURE TO CONTINUE AND THE CAR PROCEEDED IN A NORMAL MANNER, SO I DROVE TO A SHOPPING CENTER AND STARTED TO PULL INTO A PARKING SPACE WHEN THE ENGINE ACCELERATED AGAIN TO 6000RPMS, AND I FLEW OVER A PLANTER AREA, REMOVING MY FOOT FROM THE ACCELERATOR AND MISSING A TREE AND A POLE. I CAME TO A STOP BY MAKING A HARD LEFT TURN AND BRAKING SO I WOULDN'T HIT THE WALL OF THE BUILDING. THERE WAS DAMAGE TO MY TIRES AND WHEELS AND THE DEALER, AFTER HAVING THE CAR IN THE SHOP FOR OVER A WEEK, SAYS THERE IS NOTHING WRONG WITH IT. THIS VEHICLE HAS 5700 MILES ON IT, AND IS UNDER WARRANTY, BUT THE COMPANY WOULD NOT HONOR WARRANTY BY SAYING THEY COULDN'T FIND ANYTHING WRONG. MY INSURANCE HAD TO PAY FOR DAMAGE CAUSED BY THE UNINTENDED ACCELERATION OF THIS VEHICLE. I AM NOW AFRAID TO DRIVE THIS CAR, BECAUSE I HAVE FEAR THIS WILL REOCCUR, AND SOMEONE MAY BE SERIOUSLY HURT. *TR

12/18/2010
Components: POWER TRAIN,STRUCTURE,SEATS,EQUIPMENT
Incident Date: 05/01/2010
Crash: No
Fire: No
Summary

VEHICLE JERKS FORWARD WHEN COMING TO A STOP. HOOD WAS NOT SECURE AND SENSOR NEVER NOTIFIED DRIVER. SEAT STOPPED WORKING. BLUETOOTH IS FAULTY. THE JERKING OCCURS EVERY WEEK, AT LEAST EVERY OTHER DAY DEALER CANNOT DUPLICATE PROBLEM SO NO REPAIRS DONE. BLUETOOTH NOT FIXED. *TR

12/14/2010
Components: POWER TRAIN
Incident Date: 10/04/2010
Crash: No
Fire: No
Vehicle Identification Number: WDDGS8BB3AF******
Summary

2010 MERCEDES BENZ C LASS. LETTER FROM CONGRESSMAN WOLF ON BEHALF OF CONSTITUENT REGARDING PROBLEMS WITH HER 2010 MERCEDES BROUGHT FRM SPECLL OUT HBL OF TYSONS CORNER ON JULY 2010; RESPOND TO HERNDON OFFICE, ATTN: JUDY MCCARY *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE WAS TOWED TO THE DEALER. THE FINAL DIAGNOSIS FROM THE DEALER WAS A COMPUTER GLITCH AND SOFTWARE FAILURE. THE CONSUMER WAS REASSURED THE VEHICLE WAS REPAIRED. HOWEVER, ON NOVEMBER 15, 2010, THE CONSUMERS DAUGHTER WAS DRIVING THE VEHICLE WHEN SUDDENLY IT SHIFTED ON ITS OWN IN REVERSE AND STARTED TO MOVE BACKWARDS . THE CONSUMERS DAUGHTER TRIED TO STOP THE VEHICLE BY BRAKING, BUT THE VEHICLE CONTINUED TO MOVE BACKWARD. FINALLY, SHE TURNED THE VEHICLE OFF. *JB

10/05/2010
Components: SUSPENSION,AIR BAGS
Incident Date: 10/03/2010
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2AR******
Summary

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS APPLIED THERE WAS A DELAYED RESPONSE. A LOUD NOISE SOUNDED AND THE FRONT END OF THE VEHICLE COLLAPSED. THE AIR BAGS DID NOT DEPLOY BUT THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS WAITING A RESPONSE FROM THE TECHNICIAN REGARDING THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 6,109.

12/22/2009
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/23/2009
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4AR******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHEN PARKED THE REAR DRIVER AND PASSENGER DOORS WILL ONLY UNLOCK WHEN THE FRONT DRIVER-SIDE DOOR WAS UNLOCKED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 02/18/10. *LJ UPDATED 03/09/10. *LJ THE CONSUMER STATED HE HAS DIFFICULTY PULLING THE KNOB ON THE REAR DOORS TO UNLOCK THEM. IT IS SMOOTHLY, SLIPPERY AND NARROW AND HE IS UNABLE TO GRASP IT. UPDATED 06/29/10.*JB

0 Recalls

for 2010 MERCEDES-BENZ C-CLASS

Get started for free

Get a free preview of the report