2010 Mercury Milan 4-DR. w/SAB

I backed out of a parking space in a parking lot and turned the steering wheel left then as I put vehicle into "drive" my steering seemed to lock up and became extremely hard to turn. I kept attempting to turn wheel and suddenly it was easily turned again as normal. While I was driving home the power steering stopped working causing steering wheel to feel as if locked again and almost impossible to turn in any direction. I almost wrecked my vehicle and hit another vehicle on the road way but hit my brakes and continued to aggressively turn the wheel to missed the vehicle in front of me. I heard and felt a pop and then steering wheel was easily turned again. I barely missed the vehicle in front of me but I did hit the curb and a bicycle a pedestrian was holding next to him on sidewalk. He was able to jump out of the way and was fortunately unharmed. I stopped my vehicle and parked immediately. I called my husband and he came to get the vehicle and I drove his home. He had no problems driving vehicle home and power steering was working as normal but once he was close to pulling into the driveway, a warning message on dash read "service power steering now".... there were no warning of this problem what so ever and just suddenly happened. Very dangerous and I have read many many others have had same issue with exact make and model of 2010 mercury milan. Please add this issue with power steering to recall list so others don't get hurt. I hurt my neck & wrist when I hit that curb and bicycle. I also had to pay for bicycle I hit.. A code reader was put onto car the next day and gave codes C-1963 and C-1277 if that helps with the recall. Thank you for your time and concern in this matter and I apologize for any inconvenience.

I was pulled over for my BRAKE LIGHT being out. I went to the dealer and was charged $600 for a brake light assembly. My car has 35,636 miles on it, like new vehicle. Even though it is know defect Ford would not reimburse me for part. I was told it was out of warranty and NOT a saftey issue. I certainly believe that a brake light is a safety issue- especially since they have not replaced my driver side airbag. I think this part should have been recalled and I should be reimbursed. Thank you!

The contact owns a 2010 Mercury Milan. The contact stated while driving approximately 60 MPH on the interstate, the power steering became inoperable. The power steering fault message was displayed. The contact pulled over, restarted the vehicle, and the power steering started to work as designed. The contact stated that the failure recurred without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 102,000.

The contact owns a 2010 MERCURY Milan. The contact stated while reversing out of a parking spot, the steering wheel became difficult to turn. The vehicle was driven to the residence. The contact stated that the power steering assist fault warning light was displayed. The vehicle was not taken to a dealer to be inspected. The manufacturer was informed of the failure. The contact was informed that VIN was not under recall for the failure. The failure mileage was approximately 121,800.

The contact owns a 2010 Mercury Milan. The contact stated that his father was driving 35 MPH, and heard a beeping sound coming from the vehicle with an unknown warning light illuminated. The driver continued to drive the vehicle to his destination. The driver exited the vehicle and when he returned and started the vehicle the power steering was inoperable. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

As I was driving the service power steering now was indicated on the dash and the steering got super tight and almost caused an accident.

The power steering went out while I was driving in a parking lot. I replaced the rack and pinion and it went out again the day after I got it fixed. Warning lights saying fix power steering now and trac control are on. My mechanic can’t figure out why the power steering keeps going out and isn’t sure how to fix it.

Driving and steering fault showed on dash. Steering failed became dangerous to control vehicle.

An ABS warning light appeared on dashboard. When I was slowing to stop, the brake pedal started going to the floorboard. I was able to stop by almost standing on brake pedal. Ford dealership could find nothing. I checked brake fluid, fine. Light on dashboard were out. Was repeating sporadically, took to another mechanic whose assistant almost went through wall of shop. After code said ABS module, replaced. Problem repeated. Currently at another Ford dealership (4weeks waiting on hydrologic control module). Other Mercury Milan Hybrid have been recalled, why not this one?

The passenger rear tail light has gone out on my 2010 Mercury Milan Hybrid. Just had the left one replaced 5 months ago to the tune of $900 and the dealership is asking for the same for this one. Seriously, a $900 tail light?

The vehicle just slowed to a stop. I just nursed it to a repair shop!

The contact owns a 2010 Mercury Milan. The contact stated while driving at various speeds, the vehicle would not accelerate. The contact stated no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

The contact's sister owns a 2010 Mercury Milan. The contact stated that the brake pedal would depress to the floorboard without warning. The contact also stated that the brake master cylinder and the brake calipers were both replaced by an independent mechanic; however, the failure persisted. The contact then discovered NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The dealer was notified of the failure and confirmed that the vehicle exhibited the same failure as stated in the recall; however, there were no recalls associated with the VIN. The manufacturer was also notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 140,000.

Prior to incident I had a light come on power steering assist fail I would turn the car off and it would go away and didn’t have any issues. I was on a curvy county road leaving work and I got about a block away from job and going about 45 mph when my car starts ringing and said power steering assist fault and my steering was completely locked up I had to slam my brakes before I went off the road. Very scary I also had another light come on as I was sitting parked saying service advancetrac. Thankfully I wasn’t injured and it happens right before a sharp curve. It’s nearly impossible to turn the wheel. This could have been deadly. I had to get my car towed home. I called the Ford dealer about it and was informed it would need a rack and pinion and reprogramming that could cost me thousands of dollars. After researching the issue this has been a recall on many of the Mercury and fords and for some reason my year model is not included. Very dissatisfied with all the recalls I’ve already had. The purge valve almost got me killed in an intersection and caused my car to seize up in the middle of a busy hwy and would not go, like it wasn’t getting gas. I paid to have it fixed and about 8 months later they recalled it.

My 2010 Mercury Milan power steering fault light comes on, when it's on no power steering. So far it has happen when I turn the car on. I took it to the dealer and they informed me that the electric steering rack has to be replaced because the power steering can go out while I'm driving. I researched and found that the 2011 Mercury Milan had a recall on the above problem. Also the same exact part was used on both model years. Not sure why the 2010 was not included in this recall. Both cars were assembled at Hermosillo, Mexico.

While braking for bumps and pot holes the brake pedal goes to the floor resulting in no brakes for a few seconds. Brake pedal returns after pumping the brake pad.

The contact owns a 2010 Mercury Milan Hybrid. The contact stated while driving 30 MPH, the contact depressed the brake pedal and the vehicle failed to immediately respond. The contact stated that the ABS warning light was illuminated. The vehicle was towed to a local mechanic and upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 114,000.

The contact's wife owns a 2010 Mercury Milan. The contact stated that while driving at various speeds, the brake pedal would intermittently soften as the brake pedal would depress to the floorboard without warning. The contact had taken the vehicle to an independent mechanic who informed him of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was then notified of the failure and informed him that they were unaware of the failure and offered no further assistance. The vehicle had yet to be repaired. The failure mileage was approximately 83,000.

At least once a month, when I pull out of my driveway and press the brake pedal it goes all the way to the floor and the car doesn't stop. This happened again on August 3rd, 2021. I have had it to the dealer for this issue and paid to have the ABS valve replaced out of pocket. Ford said the recall "didn't cover my VIN #" and they will not reimburse me. Despite having that part replaced, at significant expense, the issue still happens fairly frequently. Driving the car around the block slowly, repeatedly pumping the brakes, is the only way to temporarily resolve the issue.

The contact owns a 2010 Mercury Milan. The contact stated that while driving the brake pedal depressed to the floorboard. The brake warning indicator light was illuminated. The contact called the local dealer but, the vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 73,,000. The contact stated the failure was similar to NHTSA campaign number:19v904000 (service brakes, hydraulic).

In April of 2014 I was driving down a major highway in Phoenix, AZ when suddenly the power steering on the car failed and I received a warning message from the car. I had taken the vehicle to Earnhardt Ford in Chandler, AZ twice prior to this incident and worked with service advisor Gina prior to this incident because the power steering had also stopped working previously but would start working again a few moments after turning on the ignition so Earnhardt Ford was unable to reproduce the issue. After the power steering failed in April 2014, I drove the car to San tan Ford in the gilbert, az area. After a few days, I was quoted a repair price of $7,000 to replace the steering rack entirely. I was told there was no way to repair individual parts in the rack and the whole thing had to be replaced. I had purchased the vehicle as a certified pre-owned car from Sanderson Ford of Glendale, AZ in October of 2012 with roughly 50,000 miles on it. By the time of the incident in April of 2014, the car had roughly 98,000 miles on it and San Tan Ford refused to repair the car under warranty. When I contacted my salesman who sold me the car at Sanderson, he said I that I should buy a pickup truck instead since that might be more reliable, and that was all he had to say about the situation. I sold the Mercury Milan on April 28 of 2014 and traded it in for another vehicle at Van Chevrolet of Scottsdale, AZ since the repair costs closely matched the value of the Milan even if it didn’t need repairs. In 2015, a recall was announced related to a power steering fault in mercury Milan’s. I strongly believe my vehicle was affected by this recall.

For years I have sporadically gotten a "Power Steering Sensor Fault" displayed when I would start the car. You could barely turn the steering wheel. In searching the Owner's Manual, owners are advised to turn off the ignition, wait briefly then restart the car (how this issue got into the Owner's Manual and could not be addressed and eliminated, I don't understand). This would correct the fault and the power steering would function normally. Fortunately it never happened while driving. In the last week this display was occurring more frequently until on 5/16/21 it would not go away and I could not drive the car. Today, 5/20/21 I got it towed to the local Ford dealer. The situation will probably not be diagnosed until next week. From reading everything on the internet, this is a routine safety concern, and a recall for the control module has been issued on the 2011-2015 Milan models. Unfortunately my car is 2010 and is not included in the recall. Aren't we talking about an identical control module as to those that have been recalled?? Then why wouldn't the NHTSA not be concerned about this very similar safety issue??!! I'm thankful this didn't happed to me while driving!

POWER STEERING HAS FAILED MULTIPLE TIMES ON THE VEHICLE. THE DASHBOARD DISPLAYS 'POWER STEERING ASSIST FAULT' AND THE STEERING WHEEL IS LOCKED. THIS OCCURRED BOTH WHEN THE VEHICLE WAS STATIONARY AND IN MOTION. FORTUNATELY I WAS DRIVING IN A SAFE LOCATION EACH TIME, BUT HAD IT BEEN ON A HIGHWAY THIS WOULD HAVE CAUSED A CRASH. THERE IS A RECALL FOR THIS SPECIFIC ISSUE ON 2011 MERCURY MILANS, BUT NOT ON 2010 MODELS.

I CALL MY LOCAL FORD DEALERSHIPS TO SCHEDULE A FREE IMPORTANT SAFETY RECALL FOR THE DRIVER'S SIDE AIR BAG INFLATOR REPLACEMENT, ACCORDING TO NHTSA IS DUE FOR REPLACEMENT, BUT WORKERS AT THIS LOCATION HANG UP THE PHONE, TELL ME TO WAIT 1 SECOND AND DISSAPEAR MAKING ME WRITE THIS PARAGRAPHS BECAUSE MY SAFETY IS #1 PRIORITY. THEY WANT ME TO LEAVE MY VEHICLE IN THEIR PROPERTIES FOR 3 DAYS FOR A SIMPLE 2 HOUR JOB AND THAT IS REALLY UNACCEPTABLE, ONLY BECAUSE ITS FREE DONT MEAN I HAVE TO PUT UP WITH THIS NONSENSE. THE VEHICLE RUNS AND WORKS FINE BUT IN AAN EVENT OF A CRASH GOD FORBIDDES, I WOULDNT WANT EXPLODING AIRBAG FRAGMENT TO BE THE CAUSE OF MY DEATH AND IM URGING TO GET THIS REPLACED ASAP BUT LAZY WORKER WHO DONT LIKE THEIR JOB SHOULD BE FIRED TO OPEN UP POSITION FOR PEOPLE WHO APPRECIATE THEIR JOBS. NOW I DONT KNOW HOW TO TAKE CARE OF THIS SITUATION IM STUCK KNOWING THERE IS A POTENTIAL FOR AN AIRBAG EXPLOSION DEPLOYING AND RISKING MY LIFE AT THE HANDS OF INCONMPETENT WORKERS WHO DONT REALIZE HOW IMPORTANT RECALLS REALLY ARE. I CANT AFFORD A NEW VEHICLE PLUS MY VEHICLE TURNS ON AND THE TIRES ROTATE WITHOUT A HASSLE THERES NO POINT IN BUYING MORE JUNK. PLEASE GET BACK AT ME THANK YOU AND GOD BLESS. I HAVE RECORDS OF A RECALL THAT WAS DONE ON PASSENGER SIDE AIRBAG BUT NOW NHTSA RECOMMENDS THE DRIVER SIDE I APPRECIATE THE ADVICE BUT DEALERSHIPS ACT REALLY UNPROFESSIONALLY TOWARDS THE SITUATION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL WENT TO THE FLOORBOARD WHEN DEPRESSED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS, SOMETIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT THE BRAKING SYSTEM MALFUNCTIONED, THE ANGLE SENSOR, BRAKE PEDAL FIELD SIMULATOR AND THE ABS VALVE ALL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

I WAS AT A STORE FOR A WHILE I CAME OUTSIDE I CRANK MY CAR PUT THE CAR IN REVERSE SIMULTANEOUSLY THE TRACTION CONTROL LIGHT THE ABS SYSTEM LIGHT CAME ON ALONG WITH THE POWER STEERING GOING OUT I DID SEE. THIS IS ALL THE SYMPTOMS OF A RECALL BUT IT IS NOT ASSOCIATED WITH MY VIN NUMBER NOW THE DEALERSHIP THAT HAS MY VEHICLE HAS SERVICE THREE OTHER RECALLS WHERE IS SERVICING THREE OTHER RECALLS THAT HAS TOLD ME THAT NOW I WILL HAVE TO PAY $3,500 FOR A RACK AND PINION REPLACEMENT AND WHATEVER THIS RECALL CAUSES FOR MY BRAKES

POWER STEERING ASSIST FAIL AT 133000 MILES. I WAS JUST STARTING MY CAR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE REVERSING FROM HER DRIVEWAY, WHEN DEPRESSING THE BRAKE PEDAL TO THE FLOOR BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED SHE HIT THE CURB AND STOPPED THE VEHICLE MOVEMENT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER SESI LINCOLN (3990 JACKSON RD, ANN ARBOR, MI 48103: (877) 752-9031) AND WAS INFORMED OF FUTURE RECALL ASSOCIATED TO HER FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN .VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STARTED MY CAR UP AND IT SAID POWER STEERING FAILED..I CUT THE CAR OFF AND WAITED THEN IT WENT OFF...AS I WAS HEADED TO WORK THE AIRBAG LIGHT CAME ON FOR THE PASSENGER SIDE..I PULLED INTO THE STORE TURNED THE CAR OFF A WHILE AND STARTED IT BACK UP THE LIGHT WENT OFF BEFORE LEAVING WORK THE POWER STEERING MESSAGE POPPED BACK UP I ONCE AGAIN TURNED OFF THE CAR FOR A WHILE...I MANAGE TO MAKE IT HOME BUT A MILE FROM MY HOUSE THE AIRBAG LIGHT ONCE AGAIN CAME ON.. PLEASE CHECK INTO THIS..I LOVE MY LIFE AND THE LIFE OF MY LOVED ONES DRIVING LIKE THIS IS VERY DANGEROUS AND THIS IS MY ONLY MEANS OF TRANSPORTATION.

WHEN DRIVING THE VEHICLE A WRENCH EMBLEM APPEARED ON MY DASH WARNING PANEL. THIS HAS HAPPENED TWICE BEFORE. IN THE LAST INSTANCE THE VEHICLE THEN DROPPED SPEED FROM 45 MPH TO 5 MPH AND RAN VERY ROUGHLY. I THEN PULLED THE VEHICLE TO THE CURB AND TURNED OFF THE ENGINE. I RESTARTED THE ENGINE THEN DROVE HOME WITH NO ISSUE. I CHECKED MY OWNERS MANUAL AND FOUND THE INDICATOR WAS A THROTTLE LINKAGE MALFUNCTION. I BROUGHT THE VEHICLE TO A FORD SERVICE CENTER. THEY REPLACED MY BATTERY BUT THIS DID NOT ALLEVIATE THE ISSUE. LUCKILY FOR ME THERE WAS LITTLE TO NO TRAFFIC WHEN THIS PROBLEM OCCURRED AS WITHOUT WARNING MY VEHICLE LOST POWER. I CHECKED IF THERE WAS A RECALL FOR THIS ISSUE BUT FOUND NONE. TO ME THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.

I HAVE A 2010 MERCURY MILAN. THERE IS AN OPEN RECALL ON THE HYDRAULIC BRAKE SYSTEM FOR OVER A YEAR WITHOUT A REMEDY. I AM NERVOUS TO DRIVE LONG DISTANCES OR SELL IT BECAUSE OF WHAT MIGHT HAPPEN. THERE HAS BEEN NO COMMUNICATION FROM FORD.

I STARTED MY CAR TO GO TO WORK AND THE POWER STEERING ASSIST LIGHT CAME ON AND MY STEERING WHEEL IS LOCKED.

REPLACED ABS AND MASTER CYLINDER AND CAN'T RESTORE BRAKES AFTER BLEEDING THEM OUT THERE WAS STILL NO BRAKES REPLACED ABS AND MASTER CYLINDER REBLEED THEM AND STILL NO BRAKES

AT NIGHT, AS MY SON WAS APPROACHING A 4 WAY STOP ON A CITY STREET IN SLICK, ICY CONDITIONS, ABS KICKED IN AND LOCKED UP AND SLID THROUGH THE STOP SIGN. SINCE THAT TIME, THE ABS HAS NOT WORKED. THE BRAKES SILL WORK, BUT YOU HAVE DEPRESS IT NEARLY ALL THE WAY. TOOK IT TO THE MECHANIC LAST WEEK, AND SAID HCU VALVE WAS STICKING AND NOT CLOSING. NOTED THEIR WAS A RECALL ON THIS FOR EARLY MANUFACTURED MODEL NHTSA #19V904.

CAN NOT RESTORE BRAKES TRIED REPLACING MASTERCYCLINDER AND ABS ALSO BLEED ABS AND MASTER CYLINDER STILL NO BRAKES

MULTIPLE TIMES NOW THE STEERING COLUMN LOCKS UP AND POWER STEERING.FAILS WHILE DRIVING. THE LATEST TIME WAS IN A PARKING LOT. THIS IS A VERY DANGEROUS SITUATION. THE LAST TIME WAS 1/30/2021.

MY CARS POWER STEERING SOMETIMES WON'T WORK WHEN I START THE CAR. IT WILL WORK AFTER I TURN CAR OFF AND RESTART IT. I SAW ON THE INTERNET THAT THIS A COMMON PROBLEM. I CALLED FORD AND HE SAYS THE RECALL DOES INCLUDE MY CAR. I DON'T UNDERSTAND WHY MY CAR IS NOT INCLUDED IN THE RECALL. LATELY IT IS HAPPENING MORE OFTEN.

POWER STEERING ASSIST FAULT ON DASH WITH POWER STEERING NOT WORKING. UNIT WAS ALREADY REPLACED 7 MONTHS AGO AND HAS FAILED AGAIN. THIS IS A REAL SAFETY ISSUE AND FORD MUST ISSUE A RECALL! SERVICE ADVANCETRAC ERROR ALSO DISPLAYED. ONLY 46,000 MILES ON VEHICLE AND THE POWER STEERING HAS FAILED TWICE!

I DON'T HAVE BRAKES AND THE ABS AND BRAKE LIGHT IS ON.

ON JANUARY 19, 2021, I WAS BACKING OUT OF A PARKING SPACE AND MY STEERING WHEEL WOULD NOT TURN. I LOOKED AT THE MESSAGE CENTER ON MY 2010 MERCURY MILAN AND THE MESSAGE SHOWED "POWER STEERING FAULT". I PULLED BACK UP INTO THE PARKING SPACE AND SHUT OFF THE VEHICLE AND WHEN I RESTARTED IT, EVERYTHING WAS OKAY. I SEE WHERE THIS IS A RECALL ON MERCURY MILAN 2011 AND AFTER. PLEASE CONSIDER RECALLING THIS ON THE 2010 MODELS AS I SEE THERE ARE LOTS OF COMPLAINTS ON THIS HAPPENING TO THE 2010 MERCURY MILAN. I'M CONCERNED ABOUT IT GOING OUT WHILE DRIVING DOWN THE ROAD AND HAVING A WRECK.

I DRIVE A 2010 MERCURY MILAN. I'VE HAD NO PROBLEMS WHATSOEVER WITHIN THE LAST THREE YEARS DRIVING THIS VEHICLE. YESTERDAY (01/21/21) & WITHOUT WARNING THE SERVICE POWER STEERING MESSAGE POPPED UP ON MY DASH BOARD JUST AS I MADE IT TO THE STORE. I TURNED MY CAR OFF AND BACK ON AND HAD NO POWER STEERING. I COULD NOT TURN THE WHEEL AT ALL!! MY CAR ISN'T DRIVABLE RIGHT NOW. I HOPE THERE'S A RECALL ON THIS VEHICLE. I JUST PAID THE VEHICLE LOAN OFF DAYS AGO.

POWER STEERING ASSIST WARNING. POWER STEERING DOESN'T WORK.

MY WIFE WAS BACKING OUT OF A PARKING SPOT AT A SHOPPING CENTER WHEN THE POWER STEERING WENT OUT ON OUR 2010 MILAN. THERE WERE NO PREVIOUS WARNING NOTIFICATIONS PRIOR TO THIS INCIDENT. THE WARNING LIGHTS INDICATED TO SERVICE ADVANCE TRACK AND SERVICE POWER STEERING NOW. I HAVE READ THAT THERE ARE RECALLS FOR THIS PROBLEM WITH 2011 MILAN'S AND ABOVE BUT NOT THE 2010. WERE THE SAME STEERING COMPONENTS INSTALLED IN THE 2010 AS IN THE 2011 AND ABOVE. I'M THANKFUL THAT MY WIFE WAS JUST IN A PARKING LOT WHEN THIS TOOK PLACE AND NO ON THE EXPRESS WAY. CURRENTLY AT THE FORD DEALER. WAITING TO SEE WHAT THE COST WILL BE TO REPAIR !!!!! DOES SOMEONE HAVE TO GET SERIOUSLY INJURED OR DIE BEFORE FORD WILL INCLUDE THE 2010 MILAN FOR THIS POWER STEERING PROBLEM.

WENT TO OPEN THE DRIVER SIDE DOOR AND WASN'T ABLE TO OPEN FROM INSIDE. I HAD TO ROLL THE WINDOW DOWN TO OPEN DOOR FROM OUTSIDE HANDLE. I FIND THIS TO BE A HAZARD IF AN EMERGENCY WOULD HAVE OCCURRED. MY CAR WAS IN OFF POSITION AFTER PARKING AND REMOVING KEY OUT OF IGNITION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED SHE WAS UNABLE TO OPEN THE FRONT DRIVER'S SIDE DOOR. THE CONTACT STATED SHE HAD TO OPEN THE WINDOW TO OPEN THE DOOR USING THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS TAKEN TO LOCAL DEALER ASHEBORO FORD, INC. (1602 E DIXIE DR, ASHEBORO, NC 27203: (336) 629-3194) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR HANDLE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING WHILE DRIVING. I WAS ABLE TO MANUALLY STEER TO GET THE VEHICLE HOME. AFTER RESEARCHING ONLINE, THIS IS A KNOWN AND COMMON ISSUE. FORD MOTOR CO. ADDRESSED THE ISSUE IN 2011 MODELS, BUT NOT IN 2010 MODELS. I HAVE FOUND HUNDREDS OF COMPLAINTS ACROSS VARIOUS CAR FORUMS FOR THIS ISSUE.

POWER STEERING HYDRAULIC LOCKED ON ME TWICE WHILE DRIVING FIRST TIME I WAS ON EXPRESS WAY AND HIT WALL 2ND TIME I KNEW WHAT WAS ABOUT TO HAPPEN AND OF COURSE STEERING LOCKED AND I ALMOST CRASHED AGAIN THIS NEEDS TO BE ADDRESSED BECAUSE MY RESEARCH SHOWS ME FOLKS HAVE DIED FROM THIS BUT BECAUSE IT'S NOT ENOUGH DEATHS IT WON'T BE RECALLED THIS IS CRAZY WHY RECALL 2011 THAT HAS SAME PART AND NOT 2010

MY WIFE WAS DRIVING THE CAR AND PULLING INTO A PARKING LOT WHEN THE SERVICE ADVANTRAC MESSAGE POPPED UP ON THE DASH AND SHE LOST ALL STEERING CONTROL. FORTUNATELY SHE WAS ABLE TO GET THE CAR STOPPED BEFORE HITTING ANYTHING. I HAVE NOTICED THE LAST COUPLE OF DAYS WHEN COLD STARTING THE CAR AND TAKING OFF IN IT THE STEERING HAS BEEN FIGHTING BACK WHEN TRYING TO MAKE A SHARP TURN. I THOUGHT IT JUST HAD SOMETHING TO DO WITH THE COLD TEMPERATURES AND THE POWER STEERING FLUID. THE CAR HAS AROUND 149,000 MILES ON IT. I WAS NOT IN THE CAR WHEN ALL THIS HAPPENED SO I CAN'T GIVE ANY MORE DETAILS THAN THIS AT THIS MOMENT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35-40 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THE CONTACT COAST TO THE SIDE OF THE ROADWAY AND REVERSE THE VEHICLE BACK TO THE RESIDENCE. THE CONTACT STATED THAT STEERING THE VEHICLE WAS DIFFICULT DUE TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO STATED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

FOR THE LAST YEAR, THE POWER STEERING ASSIST ON MY 2010 MERCURY MILAN WILL RANDOMLY TURN OFF WHILE DRIVING THE CAR AND PRIOR TO STARTING THE CAR. I CAN TURN THE CAR OFF, WAIT AND THE POWER STEERING ASSIST WILL RE-ACTIVATE.

MY MERCURY MILAN HAS 124,000 MILES ON IT AND I JUST EXPERIENCED THE SOFT BRAKE PROBLEM WHILE PARKING MY CAR IN THE GARAGE AT A SLOW SPEED AND THE PEDAL WENT TO THE FLOOR. NOW WHEN I DRIVE THE VEHICLE, THE PEDAL GOES ALMOST ALL THE WAY TO THE FLOOR TO STOP NOW AND HAS NOT RETURNED TO NORMAL. I CALLED FORD DIRECT AFTER CONTACTING MY LOCAL DEALERSHIP, AND THEY TOLD ME THAT MY CAR DOES NOT FALL WITH IN THE DATE RANGE FROM MANUFACTURING (6 MOS) FOR THE FORD ISSUED RECALL NUMBER 19S54. THEY BASICALLY TOLD ME THIS IS AN OWNERS EXPENSE NOW. CLEARLY THE BOSCH HCU PARTS FORD INSTALLS ARE DEFECTIVE AND AND THEY SHOULD COVER THE COST. I JUST RECEIVED AN ESTIMATE OF ALMOST A $1000 TO REPLACE THE HCU AND FLUSH THE BREAK SYSTEM. I AM AT A LOST FOR WORDS IN HOW I FEEL ABOUT THIS.

CAR LOOSES ALL POWER ENGINE SHUTTERS AND SPUTTERS VERY DANGEROUS! THROTTLE BODY CODE CAME UP WITH MY MECHANIC TOOK IT TO FORD DEALERSHIP THEY WILL NOT REPLACE IT I'M SCARED TO DRIVE IT NOW . HAS HAPPENED 6 TIMES THIS PAST MONTH FORD TOLD ME A WHEEL SPEED SENSOR WAS AT FAULT THAT HAS BEEN FIXED WITH NO IMPROVEMENT OF CAR BASICALLY SHUTTING DOWN ..LIMP MODE FOR SAFETY ??? FORD ! YOU DRIVE THIS CAR 70MPH ON THE HIGHWAY WHEN LIMP MODE IGAGES PRETTY SCARY !! YOUR GOING TO KILL PEOPLE !

MY PASSENGER REAR LIGHTS FLICKER OR DON'T WORK AT ALL. HAVE BEEN TOLD THEY HAVE BEEN REPLACED BEFORE! SHOULD BE A RECALL AS THEY ARE EXPENSIVE AND ALL LED

WHEN BRAKING TO SLOW DOWN OR GET TO A STOP THE BRAKE PEDAL PRESSED DOWN BUT THE CAR DIDN'T SEEM TO STOP AS QUICK AS IT SHOULD HAVE. A WHILE LATER, WHEN HAVING TO BRAKE QUICKLY, THE CAR HIT ANOTHER VEHICLE INFRONT OF IT. THE ACCIDENT TOOK PLACE ON A CITY ROAD. NO POLICE REPORT WAS FILED BECAUSE THE OTHER CAR'S BUMPER HAD MINOR DAMAGE UNLIKE MY CAR WHICH THE FRONT & HOOD OF HAS SUBSTANTIAL DAMAGE.THE REPAIR ESTIMATE FOR ME WAS ABOUT 4K DOLLARS WHICH IS HIGHER THAN I CAN AFFORD.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING BECAME DIFFICULT TO TURN WITH THE ADVANCE TRAC AND POWER TRAIN WARNING LIGHTS ILLUMINATED. MEEGAN FORD INC (119 STATE ST, MOUNT PLEASANT, PA 15666 (724) 547-3552) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND REPAIRED.*JB CONSUMER STATED FAILURE WAS EXACT FAILURE OF VEHICLES 2011 AND UP.

I PARKED MY CAR 2 DAYS AGO IN FRONT OF MY HOUSE AND THE NEXT MORNING I WOKE UP I COULD NOT MOVE MY STEERING WHEEL, MY CAR DISPLAYED ON THE DASHBOARD 'POWER STEERING ASSIST FAULT' I CAN NO FIGURE OUT THE PROBLEM

WHILE DRIVING ON A STRAIGHT FLAT HIGHWAY AT 55 MPH THE THROTTLE SUDDENLY REVVED UP AND REMAINED REVVED UP AS I REMOVED FOOT FROM GAS PEDAL VISUALLY CHECKED THAT IT WAS IN DRIVE AND THAT THE CRUISE CONTROL WASN'T ON, AND IT WAS IN DRIVE AND CRUISE WAS T TURNED ON. I TAPPED THE GAS PEDAL, THEN TAPPED 3 QUICK TIMES, TAPPED THE BRAKE PEDAL AND ABOUT 2-3 SECONDS AFTER I TAPPED THE BRAKE PEDAL IT QUIT REVVING UP AND IT WENT BACK TO NORMAL, DECELERATED BECAUSE I DIDN'T HAVE MY FOOT ON EITHER PEDAL. I CONTINUED TO DRIVE IT AND HAVEN'T HAD ANY OTHER PROBLEMS.

THE CAR BRAKES NO LONGER WORK, REPLACED BRAKE PADS AND CALIPERS AND STILL NO BRAKES. TOOK IT TO DEALER AND THEY SAID THERE IS A RECALL IN PLACE AND STILL NO FIX. IT'S BEEN ALMOST A YEAR NOW.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO PARK IN A PARKING LOT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATE INDEPENDENTLY. AS A RESULT, THE VEHICLE CRASHED INTO A LIGHT POST THEN THE VEHICLE VIOLENTLY WENT BACKWARDS DUE TO THE IMPACT APPROXIMATELY 6 FEET. THE ENGINE AND THE RADIATOR WERE PUNCTURED DUE TO THE IMPACT CAUSING THE VEHICLE TO BE UNDRIVABLE. THE CONTACT WENT TO A DOCTOR WHERE IT WAS CONFIRMED SHE SUSTAINED NECK AND MINOR BRUISING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 182,000.

THE BRAKE LIGHT, ABS LIGHT, AND ELECTRIC STABILIZER LIGHTS CAME ON, WHICH RESULTED IN THE LOSS OF FULL BRAKING. I TOOK THE CAR TO MY MECHANIC; HE DISCOVERED THAT THE ABS PUMP WAS LEAKING. I PURCHASED A USED ABS PUMP, AND AFTER INSTALLING IT, THE MECHANIC HAD NO SUCCESS RESETTING THE CODES. HE TOLD ME IT COULD BE THAT THE PART IS A USED ONE, SO I ORDERED A NEW ABS PUMP FROM PARTS MAVEN FORD. AFTER INSTALLING THE NEW PART, THE MECHANIC HAD THE SAME ISSUES WITH IT AS WELL. THE MECHANIC IS NOT ABLE TO CLEAR OR RESET ALL CODES FOR THE ELECTRIC STABILIZER, ABS, AND BRAKE LIGHTS AND ADEQUATELY CALIBRATE THE BRAKES. IT LEFT THE BRAKE VERY SOFT ON THE PEDAL, AND IT REQUIRED PRESSING THE BRAKE HARD TO THE FLOOR TO BRING THE CAR TO A FULL STOP. WHAT'S WORST, WHEN MOVING FROM THE PARK, THE CAR WOULD ROLL FORWARD OR BACKWARD AND IS NOT STOPPING THE VEHICLE AS IT OUGHT TO DO. IT TAKES LONGER TO STOP, AND IT REQUIRES PRESSING HARD ON THE BRAKE AND LONGER DISTANCE TO COME TO A FULL STOP. UPON FURTHER RESEARCH, THE MECHANIC FOUND OUT THAT FORD KNEW ABOUT THE PROBLEM AND HAD ISSUED A RECALL FOR OWNERS WHO WERE EXPERIENCING THE SAME PROBLEM MENTIONED ABOVE TO HAVE THEIR VEHICLES FIX FOR FREE AT A FORD REPAIR SHOP. I CONTACTED FORD ON 10/12/20 ONLY TO BE TOLD BY THE FORD REPAIR SHOP AND ON AN ONLINE CHAT WITH A FORD REP THAT MY CAR, WHILE IT'S ONE OF THE VEHICLES LISTED IN THE RECALL, IS NOT APPLICABLE DUE TO MY VIN#. IT IS VERY TROUBLESOME BECAUSE FORD ONLY LIMITED THE RECALL TO SOME 2010 MERCURY MILAN HYBRID AND NOT TO MINE. IT'S A SAFETY ISSUE THAT THEY ADMITTED TO KNOWING ABOUT AND IS THE ONLY ONE WHO CAN FIX IT, YET THEY REFUSE TO INCLUDE MY CAR. SINCE I HAVE BEEN WITHOUT THE USE OF MY CAR FOR OVER ONE MONTH, I HAVE NO CHOICE BUT TO TAKE IT TO A FORD REPAIR SHOP AND GET IT TO FIX AT MY OWN EXPENSE AND WILL FOLLOW-UP WITH A LAWSUIT AGAINST FORD TO GET MY MONEY REIMBURSED.

VEHICLE STALL WHILE SITTING AT LIGHT - CAR IN DRIVE. CAR NEEDED TO BE RESTARTED. THIS HAPPENED MULTIPLE TIMES IN A ROW AND FINALLY WAS ABLE TO GAS AND ACCELERATE. LET CAR SIT FOR AWHILE, RESTARTED AND IT STALLED. OTHER TIMES WHILE IDLE - CAR IN PARK, ENGINE SURGES. I BELIEVE THIS IS THE THROTTLE BODY ISSUE PREVIOUSLY REPORTED BY OTHERS.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE PULLING OUT OF THE DRIVEWAY, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.*DT*JB

I WAS DRIVING THE SHORT DISTANCE HOME WHEN MY VEHICLE BEGAN TO SHAKE BACK AND FORTH. THE ERROR LIGHT CAME ON STATING THAT THE POWER STEERING NEEDED TO BE CHECKED. WHEN I TURNED OFF THE CAR AND TURNED IT BACK ON, THE CAR NO LONGER ALLOWED THE POWER STEERING TO DRIVE. THE ELECTRIC RACK AND PINION FOR MY 2010 MERCURY MILAN NEEDS TO BE REPLACED. THERE HAVE BEEN SEVERAL RECALLS FOR THE SAME PROBLEM WITH OTHER MERCURY MILANS BUT MY PARTICULAR CAR DOES NOT HAVE THE SAME RECALL EVEN WITH THE SAME OCCURANCE.

POWER STEERING ASSIST FAULT KEEPS POPPING UP AND IT'S SUPER HARD TO TURN AND IT'S UNSAFE FOR MY FAMILY

DRIVING ON PARKWAY IN HUNTSVILLE ALABAMA WHEN THE POWER STEERING DEFAULT LIGHT COME ON AND COULDN'T STEER IT AT ALL AND MEMORIAL PARKWAY IS ALWAYS VERY BUSY. COULDN'T EVEN GET IN A TURNING LANE TO GET OFF OF THE PARKWAY. TOOK ME TWO HRS TO DRIVE 10 MILES AND FINALLY GOT IT INTO THE PARKING LOT AT THE MAINTENANCE SHOP. LIKE TO HAVE NEVER GOT IT TO A SHOP. IMAGINE A 72 YR OLD ELDERLY LADY TRYING TO ENTER THE PARKING LOT OF A MAINTENANCE SHOP. I REALLY NEED SOME HELP TO REPLACE A POWER STEERING.

POWER STEERING ASSIST FAULT INDICATOR, 126,000 MILES, $2200 REPAIR ESTIMATE TO REPLACE THE STEERING GEAR & RACK ASSEMBLY. DEALERSHIP SAID ITS A COMMON PROBLEM FOR THIS MODEL BUT THE RECALLS ONLY COVERED '11-'15. CALLED FORD CUSTOMER SERVICE AND TOLD ITS NOT UNDER WARRANTY OR RECALL SO THEY WOULDN'T OFFER ANY REIMBURSEMENT.

RIDING DOWN THE ROAD AND THE WHEEL INSTANTLY LOCKED UP ON ME STATING IN THE MESSAGE CENTER OF THE CAR "POWER STEERING ASSIST FAULT" SERVICE POWER STEERING" SERVICE POWER STEERING NOW" AND SERVICE ADVANCETRAC" CAUSED A ACCIDENT AND NOW MY CAR CAUSE SO MUCH MONEY TO FIX. I LOST CONTROL BECAUSE THE WHEEL STOP TURNING.

THE CAR STALLED ON THE HIGHWAY, STARTED UP. ABOUT A MILE LATER IT STALLED AGAIN...NO WARNING LIGHTS CAME ON... THEN COMBUSTED INTO FLAMES AND BURNT TO THE GROUND.*DT*AS*DT*JB

SHORTLY HAVING THE AIRBAG REPLACED UNDER RECALL, THE AIRBAG WARNING LIGHT BECAME ILLUMINATED. THE DEALER SAID IS WAS NOT RELATED TO THE RECALL WORK AND THE SYSTEM WAS SHOWING FAULT CODES FOR THE CRASH SENSOR, DEPLOYMENT, AND PRETTY MUCH EVERY CIRCUIT.

INTERIOR COMPONENT OF INTERIOR DRIVER'S DOOR HANDLE SNAPPED PREVENTING DRIVER FROM OPENING THE DOOR WHILE INSIDE THE CAR. THIS PLASTIC CONNECTOR BROKE WHEN OPERATOR PLACED STANDARD FORCE ON HANDLE TO OPEN THE DOOR. *TR

THE CAR IS MY DAUGHTERS EVERYDAY DRIVER SHE 17 SHE WAS DRIVING HOME FROM WORK WHEN THE SERVICE ADVANCETRAC POWER STEERING NOW LIGHTS COME ON AND AS SOON AS THE CAR IS TURNED OFF AND TURNED BACK ON THE POWER STEERING IS LOST I HAVE SEEN WHERE YOU HAVE RECALLED 2011 AND UP BUT NOT 2010 I'M HERE TO TELL YOU IF MY DAUGHTER WOULD HAVE GOT IN A ACCIDENT AND GOT HURT FROM THIS YOU WOULD HAVE HAD A LAW SUIT ON YOUR HANDS I'M PAYING OUT OF POCKET 2000 TO HAVE THIS FIXED BECAUSE SHE NEEDS A CAR I'M SO ANGRY I AM GOING TO CONTACT A ATTORNEY BECAUSE I THINK THIS IS WRONG. *TR

THE PASSENGER SIDE OUTER LED TAILLIGHT HAS FAILED NOW TWICE. QUITE EXPENSIVE TO REPLACE AS YOU HAVE TO BUY A WHOLE NEW ASSEMBLY VS JUST A NEW BULB. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD EXTENDING THE BRAKING DISTANCE. THE PARKING BRAKE WAS USED TO SLOW AND STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD OF JENKINTOWN (1650 THE FAIRWAY, JENKINTOWN, PA 19046) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE EXPERIENCED COMPLETE BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 153,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY 17 YEAR OLD SON WAS DRIVING HIS MERCURY MILAN PREMIER WITH ONLY 96,000 MILES ON THE ROAD WHEN THE STEERING ASSIST FAILURE INDICATOR CAME ON. HE PULLED OVER AND TURNED THE CAR OFF. HE CALLED ME ON THE PHONE AND I INSTRUCTED HIM TO TURN THE CAR BACK ON. AT THAT POINT HE LOST ALL POWER STEERING ON THE CAR. HE IS LUCKY THAT THIS DIDN'T HAPPEN ON THE HIGHWAY OR IN THE WINTER. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A KNOWN PROBLEM ON THE ELECTRONIC STEERING ASSIST. FORD HAS ISSUED RECALLS ON THE 2011 BUT 2010. THE PART FROM THE DEALER IS 1,155 PLUS THE LABOR WILL COST AROUND 2100 DOLLARS. SHAME ON FORD FOR NOT RECALLING THE 2010! SAFETY SHOULD COME FIRST!! I'M FILING THIS REPORT WITH THE NHTSA AS THIS IS A DANGEROUS FAILURE. *TR

WHEN THE BRAKE PEDAL IS RELEASED THE CAR DOESN'T MOVE FORWARD OR BACKWARD. THE BRAKES ARE STICKING BETWEEN STOPPED AND GO. THIS PROBLEM ALSO OCCURS WHEN THE CAR IS IN MOTION AND THERE IS SHAKING AND A VIBRATION THAT LITERALLY COMES OUT OF NOWHERE. THE MAIN QUESTION HERE TO BE ANSWERED; IS THE ABS VALVE AND THE HYDRAULIC CONTROL UNIT WORKING PROPERLY? CURRENTLY THE CAR IS NOT COVERED UNDER THE FORD RECALL 19S54. THE RECALL FOR THE ABS HYDRAULIC CONTROL UNIT NEEDS TO BE EXPANDED TO COVER ALL MERCURY MILAN VEHICLES. THE TESTING AND OR REPLACEMENT OF THE HCU IS CRITICAL FOR ALL MILAN OWNERS SAFETY. I WAS TOLD AT MY DEALERSHIP THAT THERE IS NO RECALL AND THE ABS LIGHT ISN'T ON SO THERE ISN'T ANY PROBLEM. I AM GOING TO SEE IF I CAN GET THIS PROBLEM REPAIRED ON MY OWN AFTER DEALING WITH THIS ISSUE FOR THE PAST SIX MONTHS. *TR

WHEN DRIVING AT HIGH SPEEDS ON THE FREEWAY THERE IS A JERK IN THE CAR, THE TRIANGLE WARNING LIGHT COMES ON THAT SAYS PULL OVER WHEN SAFE, THE ENGINE SHUTS OFF, AND WE CAN NO LONGER ACCELERATE. WE PULL OVER, TURN OFF THE CAR, AND THEN TURN IT BACK ON. *TR

L E D MODULE FOR THE REAR BRAKE LIGHTS STAYS ON ALL THE TIME, BRIGHT. *TR

WHEN YOU RELEASE THE BRAKE PEDAL THE CAR DOESN'T MOVE AS IF THE BRAKES ARE STILL BEING PRESSED. WHEN YOU GENTLY TOUCH THE GAS PEDAL YOU HEAR A NOISE AND THEN THE CAR STARTS MOVING FORWARD SLOWLY. THE CAR ALSO DOES THIS WHILE DRIVING BY APPLYING THE BRAKES OCCASIONALLY WHEN NOT NECESSARY.

THERE IS CURRENTLY A RECALL FOR ABS BUT MY VEHICLE IS NOT INCLUDED ALTHOUGH IT HAS THE SAME ISSUES AS THE OTHER CARS THAT ARE BEING RECALLED.

OUR 2010 MERCURY MILAN HAS 45,000 MILES. AS WE WERE BACKING OUT OF OUR GARAGE, A POWER STEERING ASSIST FAULT MESSAGE DISPLAYED IN THE MESSAGE CENTER, AND ALL POWER STEERING HAD STOPPED. WE HAD THE CAR TOWED TO BE CHECKED, AND THE WHOLE ELECTRICAL POWER STEERING MECHANISM HAD TO BE REPLACED. WE LEARNED THERE HAVE BEEN THOUSANDS OF COMPLAINTS WITH 2010-2014 MODELS, HOWEVER, THE 2010 MODEL WAS NOT INCLUDED IN THE RECALL ALONG WITH THE 2011 AND NEWER MODELS. WITH ALL OF THE DATA PROVING THAT THE 2010 MERCURY MILANS HAD THE SAME FAULTY POWER STEERING, WE NEED TO KNOW WHY THEY WEREN?T INCLUDED. OUR BILL TO REPAIR THIS WAS $1948.31. WE ARE VERY THANKFUL THAT IT HAPPENED IN THE DRIVEWAY, AND NOT ON THE ROAD WHERE SOMEONE COULD HAVE BEEN INJURED. KNOWING THAT THIS SHOULD HAVE BEEN A RECALL, AND THERE ARE OTHER 2010 MILANS OUT THERE ON THE ROAD WITH THIS ISSUE IS VERY SCARY. PLEASE HIGHLY CONSIDER ADDING THIS TO THE RECALL LIST. WE ALSO FEEL STRONGLY THAT WE ARE ENTITLED TO BE REIMBURSED FOR OUR REPAIR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

FOR THE THIRD TIME IN 3 YEARS THE POWER STEERING WENT OUT IN MY 2010 MERCURY MILAN. FORD STILL DOESN'T WANT TO ISSUE A RECALL ON IT AND GIVING THE 'UNFORTUNATELY YOU WILL HAVE TO PAY FOR THE REPAIR OUT OF POCKET, BUT KEEP YOUR RECEIPT IN CASE A RECALL IS ISSUED' SPEECH. IT IS UNACCEPTABLE TO CONTINUE TO HAVE THIS ISSUE. IT BECOMES REALLY UNSAFE WHILE DRIVING AND HAVING YOUR POWER STEERING GO OUT. STEERING BECOMES VIRTUALLY IMPOSSIBLE. NOT EVERYONE CAN AFFORD A $1,500-$2,000 CAR REPAIR EVERY YEAR. HAD I KNOW THIS WAS GOING TO CONTINUE TO HAPPEN AFTER GETTING IT REPAIRED THE FIRST TIME I WOULD'VE SAVED MONEY AND GOTTEN RID OF IT.

EXTENDED BRAKE PEDAL TRAVEL SEVERAL TIMES ALMOST CAUSING ACCIDENT; PREVIOUSLY REPORTED UNDER 11151367. MY VIN SHOULD BE INCLUDED IN RECALL 19S54 AND VERY SURPRISED IT WAS NOT INCLUDED - I AM SCARED TO DRIVE MY CAR UNTIL CORRECTED - PLEASE ADVISE - THANK YOU

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD CAUSING THE DISTANCE TO BE EXTENDED. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO (BOMMARITO FORD LOCATED AT 675 DUNN RD, HAZELWOOD, MO 63042, (314) 895-0600) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HCU VALVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 87,163.

WHEN PUSHING ON THE BRAKE PEDAL THE BRAKES, AT TIMES, DO NOT GRAB AS THEY ARE SUPPOSED TO. I'VE PUSHED THE PEDAL TO THE FLOOR AND KEPT MOVING. THIS DOES NOT HAPPEN ALL THE TIME, BUT IT IS REOCCURRING. THIS EVENT HAS HAPPENED TO ME AT LEST THREE TIMES.

SAFETY ISSUE TYPE: COMPLAINTS JANUARY 31 2019 NHTSA ID NUMBER: 11173378 COMPONENTS: SERVICE BRAKES NHTSA ID NUMBER 11173378 INCIDENT DATE JANUARY 07 2019 CONSUMER LOCATION MEDINA, OH VEHICLE IDENTIFICATION NUMBER 3MEHMOHAOAR****** COMPLAINT SUMMARY CRASH NO, FIRE NO, INJURIES 0, DEATHS 0. IMMEDIATELY AFTER THE ABS BRAKE SYSTEM ACTIVATED, MY BRAKE PEDAL WENT TO THE FLOOR AND I WENT THRU A RED LIGHT. MY RESEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH THE ABS PUMP/MODULE. MY VEHICLE WAS IN MOTION ON A BUSY STREET AND FORTUNATELY DIDN'T HIT A CAR AT THE INTERSECTION, WHEN I WENT THRU THE RED LIGHT. I WAS TOLD TO GO TO A FORD DEALERSHIP TO HAVE THE DEFECT CONFIRMED. I CALLED THE CLOSEST FORD DEALERSHIP AND THEY WANT $129 TO DO DIAGNOSTICS TO CONFIRM MY BRAKES AREN'T WORKING BEFORE THEY CAN CONFIRM. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

REF: COMPLAINT # 11173378 AND COMPLAINT # 11301848. I DIDN'T GET THE WHOLE OF MY NOTE IN THE REQUIRED SPACE. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

REF TO COMPLAINTS # 11173378, 11301848, 11301849. UPDATE: JANUARY 2020 RECALL # 19V904 WAS ISSUED IN DECEMBER 2019 FOR THE ABS PUMP ISSUE. I WAS NOTIFIED THIS MONTH (JAN 2020) THAT FUSIONS, MKE'S, ZEPHER'S AND MILAN'S FOR MODEL YEARS 2006 THRU TO MODEL YEAR 2010, WAS ISSUED FOR VEHICLES MANUFACTURED UNTIL JULY 15TH 2009. MY 2010 MILAN WAS MANUFACTURED ON 07/24/2009 AND IS NOT INCLUDED IN THE RECALL. FOR MOST OF THE LAST YEAR, I HAVE NOT LET MY WIFE DRIVE THIS VEHICLE IF THERE IS RAIN, MIST OR SNOW ON THE ROADS BECAUSE OF THIS DEFECTIVE ABS BRAKE SYSTEM. AS YOU CAN EXPECT I'M OUTRAGED THAT THIS COULD HAPPEN.

ADVANCETEC WARNING COMES ON AND POWER STEERING NEEDS SERVICE COMES ON AND THE N YOU LOSE POWER STEERING . HAVE HAD RACK AND PINON REPLACE AND AFTER 2 WEEKS IT GOES OUT AGAIN.

2010 MERCURY MILAN NOT SHIFTING PROPERLY, VEHICLE WOULDN'T ACCELERATE ON HIGHWAY AND OTHER ROADS, SPUTTERS AND DOESN'T DRIVE UP HILL. BROUGHT INTO JOHN KENNEDY FORD IN CONSHOHOCKEN AND WAS TOLD LEAKING TRANSMISSION COOLING LINE, WHICH IS RECEIVING MANY REPORTS ONLINE.

POWER STEERING WENT OUT ON 16 YEAR OLD DAUGHTER WHILE DRIVING. CAR HAD TO BE TIED AND COST 1300 TO FIX. SEE RECALLS ON 2011 MILAN'S WITH SAME ISSUE. CAR HAS 70K MILES. FEEL WE SHOULD BE REIMBURSED FOR EXPENSE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING FAILED TO OPERATE INTERMITTENTLY WHILE DRIVING AND WHILE THE VEHICLE WAS STATIONARY. IN ADDITION, THE POWER STEERING ASSIST FAULT AND CROSS TRAFFIC ASSIST FAULT INDICATORS WERE ILLUMINATED. THE CONTACT CALLED BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) AND WAS INITIALLY INFORMED THAT THE VEHICLE WAS UNDER RECALL; HOWEVER, WHEN SHE ARRIVED AT THE DEALER, THE CONTACT WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 131,000.

LOSE OF POWER STEERING COMPLETELY WHILE DRIVING ON HIGHWAY. SERVICE ADVANCETRAC LIGHT COMES ON AS IT HAPPENS. I LUCKILY AVOIDED THE CAR IN FRONT OF ME.

I HAVE HAD 6 ACCIDENT WITH THIS CAR. I HAVE ALL THE INFO, REPORTS, TICKETS, REPAIRS AND SO ON. AND THE FILE IS ABOUT 1/2 AND ALL THE MAINTENANCE ON THE UPKEEP. PLEASE CONTACT ME AT MY E-MAIL [XXX]. I AM REALLY LOOKING FOR SOME REIMBURSEMENT ON SOME OF THE EXPENSES THAT HAS INCURRED DURING ALL THIS. I AM ON A FIXED INCOME AND IT WAS A GIFT FROM MY MOM WHEN SHE PASSED AWAY. SHE WANTED ME TO HAVE A SAFE CAR AND THIS CAR HAS BEEN NOTHING BUT UNSAFE. PLEASE HELP ME GET MY MONIES BACK. I HAVE CALLED AFTER EVER ACCIDENT AND NO RESPONSE, AFTER THE SECOND ACCIDENT I WOULD NOT TAKE ON THE EXPRESSWAY AND DO NOT EXCEED OVER 45. MY CAR ALWAYS TOOK THE MOST DAMAGE BECAUSE IT WENT UNDER THE CAR. NO ONE EVER GOT HURT. I KEPT MY DISTANCE AND IT STILL HAPPENED. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING HOME FROM CHURCH, THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THE STEERING IMMEDIATELY BECAME NEARLY INOPERABLE. I'M THANKFUL THAT THERE WEREN'T MANY PEOPLE ON THE ROAD AT THE TIME. IT WAS BROUGHT TO THE ONLY SERVICE PLACE ON ISLAND THAT CAN DIAGNOSE THIS PROBLEM, BUT THEY HAVE A 2-3 MONTH WAITING LIST TO LOOK AT THE VEHICLE. THEY STATED THAT IF THERE WAS A RECALL IN PLACE FOR THE 2010 MERCURY MILAN, THEY COULD DIAGNOSE AND FIX THE VEHICLE. WHY ISN'T THE 2010 MERCURY MILAN INCLUDED IN THIS RECALL - THERE ARE HUNDREDS OF INCIDENTS OF SIMILAR SITUATIONS.

POWERSTEERING BECOMES LOCKED WHEN PARKED. WHILE THE CAR IS RUNNING, I HAVE TO MANUALLY TURN THE WHEEL ALL THE WAY TO THE L, THEN ALL THE WAY TO THE R, STRAIGHTEN THE WHEELS, SHUTDOWN THE ENGINE, AND THEN RESTART THE CAR. THERE DOES NOT APPEAR TO BE A CAUSE FOR THIS TO HE HAPPENING. MY FEAR IS THAT MY POWERSTEERING WILL FAIL, WHILE DRIVING DOWN THE ROAD. 2011 WAS RECALLED, PLEASE CONSIDER RECALLING 2010. I HAVE BEEN QUOTED $2300 TO HAVE THIS REPAIRED.

THE VERY NEXT MORNING I STARTED MY CAR THE STEERING WHEEL IS VERY HARD&STIFF TO TURN IT'S NOT SAFE TO DRIVE THE VEHICLE THE NIGHT BEFORE THE POWER STEERING SERVICE CAME THROUGH THE DASHBOARD.

I BOUGHT THIS CAR USED AS I AM 72 AND CAN'T AFFORD A NEW ONE. I JUST FOUND OUT THE TAIL LIGHT IS OUT AND CALLED THE DEALER AND THEY SAID IT WOULD COST $1200.00 TO REPAIR. IS FORD JOKING WITH THIS KIND OF LIGHT. I GUESS I'LL JUST TAKE TICKETS WHEN I'M STOPPED.

STEERING ASSIST FAILURE 2010 MERCURY MILAN PREMIER . STARTED THE CAR THEN THE STEERING ASSIST FAILURE INDICATOR CAME ON. FORTUNATELY THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED. MANY VEHICLES HAVE REPORTED THIS ISSUE OCCURRING WHILE MOVING, LOOSING CONTROL. FORD HAS ISSUED RECALLS ON 2011 BUT NOT 2010. SHAME ON FORD AND SHAME ON THE NHTSA FOR NOT REQUIRING FORD TO RECALL ALL VEHICLES REPORTING THIS FAILURE. TOWING AND REPAIR ARE NOW OUT OF POCKET PROBABLY EQUALLING THE VALUE OF THE VEHICLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL TANK FRACTURED AND LEAKED FUEL. THE CONTACT STATED THAT THE VEHICLE HAD BEEN AT AN INDEPENDENT MECHANIC FOR FOUR WEEKS NOW. THE VEHICLE WAS TAKEN TO LEGACY FORD (413 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 914-2800) ONE YEAR AGO TO BE REPAIRED PER AN UNKNOWN RECALL. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE AND DIAGNOSTIC TESTING DID NOT REVEAL A CODE REGARDING A VAPOR LOCK FAILURE THAT MAY HAVE DAMAGED THE FUEL TANK. THE CONTACT BEGAN TO SMELL A FUEL ODOR ON SEPTEMBER 25, 2019 AND SHE NOTICED A HUGE PUDDLE OF FUEL ON THE DRIVEWAY. SHE TOOK THE VEHICLE BACK TO THE DEALER AND WAS SHOWN THE STRESS CRACK ON THE FUEL TANK. THE DEALER ACKNOWLEDGED THAT THE FAILURE WAS FROM THE RECALL REPAIR A YEAR EARLIER; HOWEVER, THEY WOULD HAVE TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED, BUT THE DEALER AND CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. THE CONTACT STATED THAT AFTER SHIFTING THE VEHICLE FROM PARK INTO DRIVE, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT A BI-DIRECTIONAL SCAN TOOL WAS NEEDED TO BLEED THE BRAKING SYSTEM. ADDITIONALLY, THE BRAKE MASTER CYLINDER AND ABS CONTROL MODULE WERE REPLACED; HOWEVER, THE REPAIRS DID NOT CORRECT THE FAILURE. LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WAS CONTACTED, BUT WAS UNCOOPERATIVE IN GETTING THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

MY CHECK ENGINE LIGHT CAME ON AND WAS CHECKED AND THE FUEL VAPOR CANISTER PURGE VALVE IS NOT OPERATING PROPERLY

TL* THE CONTACT OWNED A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER CRASHED INTO THE REAR OF A SECOND VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER (SELLERS SEXTON FORD, 341 VFW MEMORIAL DR, ST. ROBERTS, MO) WAS NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER AN UNKNOWN TAKATA RECALL. THE FAILURE MILEAGE WAS 170,000.

INSIDE DRIVER DOOR HANDLE BRAKES EASILY DUE TO PLASTIC CONSTRUCTION. HAPPENED ON MY CAR AT 72,000 MILES AND TWICE ON MY SON'S CAR. POTENTIAL HAZARD IN NOT BEING ABLE TO ESCAPE VEHICLE IN AN ACCIDENT.

WHILE MAKING A RIGHT TURN (LOW SPEED) POWER STEERING CUT OUT. POWER STEERING FAULT WARNING CAME ON IMMEDIATELY. I HAVE NOTED MANY SIMILAR COMPLAINTS FOR THESE CARS.

DRIVING AT 50 MPH DASHBOARD SCREEN DISPLAYED POWER STEERING ASSIST FAILURE AND SERVICE ADVANCETRAC WARNINGS, AND POWER STEERING WAS LOST. AFTER CAR WAS TURNED OFF FOR APPROX 4 HOURS, WHEN STARTED DASH DISPLAYED SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC WARNINGS, POWER STEERING WAS NEVER RESTORED.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 60 MPH, THE STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT FAILED TO RESET. THE CONTACT MANAGED TO DRIVE HOME. THE CONTACT SCHEDULED AN APPOINTMENT WITH BRIGHT BAY LINCOLN (1174 SUNRISE HWY, BAY SHORE, NY 11706, (631) 666-6720) ON OCTOBER 10, 2019. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 65,003.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER TRAIN CONTROL MODULE AND OEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A WARRANTY. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 94,796.

LEFT REAR BRAKE LIGHT. IT WORKS PART OF THE TIME AND THEN IT DOES NOT WORK. STOPPED SEVERAL TIMES FOR IT NOT WORKING, THEN IT WOULD START. NOT THE ENTIRE BRAKE LIGHT IS OUT. PART OF IT STILL LIGHTS UP. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR USED ABOUT 4 YEARS AGO.

THE "POWER STEERING ASSIST FAILURE" ALERT CAME ON, I IMMEDIATELY LOST THE ABILITY TO STEER THE VEHICLE. I WAS IN HEAVY TRAFFIC AT THE TIME. I HAD TO TURN THE IGNITION OFF AND RESTART THE CAR TO GAIN STEERING CONTROL AGAIN. THIS HAPPENED A COUPLE OF TIME. I SPENT APPROXIMATELY $1,500 ON REPAIRS. THE VEHICLE AGAIN IS HAVING THE SAME SAME ALERT AND SAME LOSS OF STEERING CONTROL. THERE WAS NOT A RECALL ON THE 2010 MILAN BUT THERE WAS ON 2011 AND OTHER MODELS. THIS IS A VERY DANGEROUS CONDITION.

I PUT CAR IN REVERSE TO PULL OUT OF DRIVEWAY AND THE "POWER STEERING ASSIST FAULT WARNING" CAME ON DASHBOARD AND IMMEDIATELY THE STEERING WHEEL WOULD NOT MOVE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT VARIOUS WARNING INDICATORS ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 127,000.

WAS DRIVING MY 2010 MERCURY MILAN WHEN MY DASHBOARD SHOWED A SERVICE ALERT "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCE TRAC". I PARKED AND TURNED THE CAR OFF AND THEN ON. AFTER I TURNED THE CAR BACK ON ALL POWER STEERING WAS LOST. THERE ARE RECALLS FOR JUST ABOUT EVERY OTHER MILAN FOR POWER STEERING BUT NOT THE 2010. I CANNOT AFFORD $2000 WORTH OF WORK ON A CAR THAT'S VALUED AT $4000. WHEN I HAVE TO BUY A NEW CAR OVER THIS, I WILL NOT BE LOOKING AT FORD BRANDS.

WHILE MY WIFE WAS DRIVING THE CAR, BRAKES FELT SOFT AND CAR WOULDN'T STOP. SHE WAS IN A RESIDENTIAL AREA AT LOW SPEEDS AND WAS ABLE TO COAST TO A STOP. SHE RESTARTED THE CAR AND EVERYTHING WAS FINE. FORD SAYS IT'S DUE TO A FAULTY ABS MODULE WHICH SEEMS TO BE A KNOWN ISSUE, BUT NO SAFETY RECALL. ISSUE ALSO AFFECTED TRACTION CONTROL SYSTEM AND PREVENTED HYBRID FROM STAYING IN EV MODE WHEN ACCELERATING AT LOW SPEEDS. FORD CHARGING OVER $1,200 TO REPLACE ABS MODULE.

POWER STEERING ACTIV TRAK WARNING CAME ON DISPLAYING SERVICE POWER STEERING SOON WILL DRIVING TO THE STORE. LESS THAN A MILE DOWN THE ROAD THE STEERING WHEEL LOCKED UP. THE ACTIV TRAK SAID SERVICE POWER STEERING NOW. VERY DANGEROUS. THE PART NEEDS TO BE RECALLED. OBVIOUSLY THERE IS STILL A SUBSTANTIAL AMOUNT OF 2010'S ON THE HIGHWAY. DESPITE THE PLANT THAT IT WAS MANUFACTURED IN THE PART IF STILL FAULTY AND THEN RECALL NEEDS TO BE HONORED ON THE 2010'S AS WELL BEFORE A LIFE IS LOST OR SOMEONE IS SERIOUSLY INJURED FROM LOSING CONTROL.

"POWER STEERING ASSIST FAULT" COMES ON WHILE BACKING 2010 MERCURY MILAN OUT OF THE GARAGE LOCKING MY STEERING AND CAUSING THE CAR TO HIT GARAGE (MINOR ACCIDENT, THANKFUL). UPON RESEARCH I HAVE NOTICED THERE HAS A BEEN A RECALL FOR THE 2011-2015 MERCURY MILAN MODELS BUT NOT THE 2010. THERE ARE NUMEROUS COMPLAINTS OF SAME ISSUE AS MY VEHICLE EXPERIENCING THIS PROBLEM WITH THE MILEAGE RANGING FROM LOW TO HIGH. THIS IS A VERY UNSAFE SITUATION TO EXPERIENCE WITH YOUR FAMILY. 2010 MILAN NEEDS TO BE ADDED TO THE 2011-2012 RECALLS. DANGEROUS TO LOOSE CONTROL OF YOUR STEERING WHILE DRIVING, THIS COULD BE FATAL ON EXPRESSWAY SITUATIONS.

WHILE DRIVING THE POWER STEERING JUST QUIT AND THE "POWER STEERING FAULT" COMES ON THE DASH. I HAVE READ A NUMBER OF COMPLAINTS ON THESE FORD ELECTRIC PS ISSUES AND I AM REALLY CONCERNED AS TO WHY THIS HAS NOT BEEN RECALLED BECAUSE IT IS A SAFETY CONCERN WHEN THE FORD IS OPERATED.

MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT AFTER ROTATING THE TIRES. THE "SERVICE POWER STEERING NOW" INDICATOR CAME ON AND THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. I TORE MY ROTATOR CUFF TRYING TO STEER THE CAR. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL TO THE 2011 WHICH IS RECALLED. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS.

I WAS DRIVING AND BRAKE PEDAL STARTED SLOWLY LOSING PRESSURE I REPLACED BRAKE CALIPERS AND ROTORS AND STILL HAVE THE SAME PROBLEM I BELIEVE IT IS TO BE THE ABS BRAKE SYSTEM I'M NOT SURE HOW TO GO ABOUT REPLACING THIS OR WHAT TO DO TO FILE FOR A RECALL

THE BRAKES ARE SOFT. SOMETIMES I DON'T KNOW IF IM GOING TO BE ABLE TO STOP IN TIME. I REPLACED THE MASTER CYLINDER AND BLED THE BRAKES AND NOTHING. I GOOGLED IT AND THERE HAS BEEN MULTIPLE COMPLAINTS FROM PEOPLE WITH THE SAME YEAR MAKE AND MODEL AS MYSELF. DRIVING ON THE HIGHWAY THE OTHER DAY I HAD TO MAKE A SUDDEN STOP AND I JUST ABOUT CRASHED INTO THE VEHICLE IN FRONT OF ME. IT'S NOT SAFE.

WHILE IN MOTION, THE ANTILOCK BRAKES WILL RANDOMLY LOCK UP, INCREASING STOPPING DISTANCE SIGNIFICANTLY ENOUGH TO CAUSE A CAR ACCIDENT

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT STATED THAT THE POWER STEERING ASSIST SYSTEM FAILED WHILE BACKING OUT OF AN INCLINED DRIVEWAY. ALSO, THE STEERING WHEEL SEIZED, WHICH MADE IT DIFFICULT TO TURN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 134,000.

FOR THE PAST SEVERAL MONTHS, THE BRAKE PEDAL HAS BEEN INTERMITTENTLY LOW AND NOW IS VERY LOW ALL THE TIME. MY UNDERSTANDING IS THAT THIS IS A COMMON PROBLEM WITH THE HYDRAULIC ABS VALVE UNIT THAT DOES NOT ALLOW FULL PRESSURE TO REACH THE CALIPERS, RESULTING IN THE LOW PEDAL. IT IS NOT THE MASTER CYLINDER. MY RESEARCH HAS SHOWN THAT THIS IS A BROAD PROBLEM WITH THE MERCURY MILAN AND THE FORD FUSION. THIS NEEDS TO BE INVESTIGATED AS A SIGNIFICANT SAFETY ISSUE BECAUSE IT IS A SAFETY ISSUE. IT IS A VERY COMMON PROBLEM AND CAN RESULT IN A SUDDENLY UNEXPECTED INCREASE IN STOPPING DISTANCE AND RESULT IN ACCIDENTS, INJURY, AND DEATH.

6F35 TRANSMISSION CHANGING GEARS ROUGHLY AND CLANKS WHEN TIME TO SHIFT GEARS

AFTER JUST 22000 MILES, THE SEAT WAS STUCK IN THE FULL UP POSITION. I COULDN'T MAKE THE SEAT GO DOWN, AND MY HEAD KEPT HITTING ON THE ROOF. APPARENTLY A CHEAP PLASTIC GEAR BREAKS. FORD WANTED OVER $800 FOR A SEAT TRACK, NOT INCLUDING LABOR. IT DID NOT LOOK LIKE THERE WAS ANY WAY TO REPLACE THIS GEAR MYSELF. I ENDED UP GETTING A SEAT AT A JUNKYARD FOR $150. I SHOULD NOT HAVE HAD TO DO THAT WITH JUST 22000 MILES ON THE CAR. THE SEAT TRACK IS DEFECTIVE, AND APPEARS TO HAVE BEEN REDESIGNED IN 2011 AFTER JUST 1 MODEL YEAR, SO SOMEBODY KNOWS SOMETHING...

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED TOWN EAST FORD (18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150) AND WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE LEAKED FUEL AND THERE WAS AN ABNORMAL FUEL ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS DIAGNOSED THAT A NEW FUEL TANK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER ALSO FOUND THAT THE REAR BRAKES NEEDED TO BE REPLACED. NEW BRAKES WERE INSTALLED; HOWEVER, FRONT BRAKES WERE INSTALLED INSTEAD OF REAR BRAKES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000.

MY POWER STEERING ASSIST WARNING AND ADVANCE TRAC SYSTEM FAULT WARNING CAME ON RANDOMLY FOR MONTHS. WHEN THEY WOULD, I'D LOSE POWER STEERING, BUT COULD TURN THE CAR OFF AND ON AND IT WOULD RESET AND WORK FINE. DURING THOSE MONTHS I TOOK IT INTO THE DEALER NUMEROUS TIMES, BUT NOTHING COULD BE FOUND SO THEY WOULD CLEAR THE CODES AND TOLD ME REPEATEDLY IT WAS A SENSOR MISFIRE. I HAD READ REVIEWS OF NUMEROUS 2010 MODELS HAVING THE SAME ISSUES BUT NEVER BEING RECALLED. LAST WEEK MY POWER STEERING ASSIST FAULT LIGHT CAME ON AND I LOST POWER STEERING COMPLETELY. I WAS ABLE TO GET IT INTO A NEW AUTO REPAIR PLACE WHO DIAGNOSED THE ENTIRE ELECTRIC POWER STEERING SYSTEM AS HAVING MALFUNCTIONED AND HAD TO REPLACE THE RACK AND PINION, COSTING ME OVER $2000. THE 2011-2013 MODELS WERE RECALLED FOR THIS EXACT REASON. THE 2010 SHOULD BE AS WELL. IF I HAD BEEN ON BACKROADS DRIVING FOR MY JOB, WHICH I OFTEN AM, WHEN THIS HAD GONE OUT, THIS COULD HAVE BEEN A REAL SAFETY ISSUE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED AND THE STEERING WHEEL COULD NOT BE TURNED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 145,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE DEALER HAD NOT PROVIDED THE PART TO SCHEDULE A REPAIR APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT FOLLOWED-UP WITH AUTONATION FORD WHITE BEAR LAKE (1493 CO RD E EAST, WHITE BEAR LAKE, MN 55110, (651) 301-8386), BUT HAD NOT RECEIVED A RESPONSE FOR OVER A MONTH. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AS IT TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE EMERGENCY BRAKE HAD TO BE ENGAGED TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MASTER CYLINDER WAS REPLACED, BUT WOULD NOT BLEED. THE VEHICLE WAS THEN TOWED TO KNOX FORD (461 S DIXIE BLVD, RADCLIFF, KY 40160, (888) 433-4805) WHERE THE CONTACT WAS INFORMED THAT THE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE COST OF THE REPAIR WOULD NOT BE FREE OF CHARGE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (STEVENS JERSEY CITY FORD, 740 NJ-440, JERSEY CITY, NJ 07304) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DOOR HANDLES BRAKING ON DRIVER/PASSENGER DOORS. HAVING DIFFICULT TIME ROLLING WINDOW UP/DOWN IN DRIVER'S SIDE. CHECKED ONLINE, AND THIS APPEARS TO BE A COMMON PROBLEM.

I STARTED THE CAR, BACKED UP AND SUDDENLY I HAD NO POWER STEERING. NO WARNINGS JUST UNABLE TO BUDGE THE STEERING WHEEL. CAR IS STILL SITTING AT A RESTAURANT . IF THIS HAPPENED TO ANYONE WHILE DRIVING THERE IS NO WAY THEY COULD CONTROL THIS CAR! THERE IS A RECALL ON THIS ISSUE WITH 2011 MILAN BUT NOT 2010 BUT THERE HAVE BEEN NUMEROUS COMPLAINTS OF THIS ISSUE. SOMEONE IS GOING TO GET HURT OR WORSE IF FORD DOESN'T FIX THIS. THE 1700 PLUS REPAIR IS IMPOSSIBLE FOR MOST OF US!!!

STEERING COLUMN LOCKS WHILE TURN MAKING IT IMPOSSIBLE TO TURN THE STEERING COLUMN. THERE ARE 168 RECENT COMPLAINTS DESCRIBING A SIMILAR PROBLEM. WITH THE LAST OCCURRENCE, THE CHARGING SYSTEM LIGHT ILLUMINATED ALONG WITH THE ABS LIGHT, TRACTION CONTROL LIGHT. RESTARTED THE CAR SEVERAL TIMES AND COULD NOT STEER AT ALL. PAUSED A FEW MINUTES, RESTARTED THE CAR AND THE STEERING WAS VERY LOOSE AS IF THERE WAS NO STEERING CONTROL. THIS IS VERY DANGEROUS. THERE WAS A RECALL ON MODEL YEAR 2011-2015. NHTSA PLEASE INVESTIGATE AND HOLD THE MANUFACTURER ACCOUNTABLE.

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2010 MERCURY MILAN. WHILE DRIVING 30 MPH, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE DRIVER REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

WHILE DRIVING THE POWER STEERING HAS WENT OUT SEVERAL TIMES. AT THE TIME THE DASHBOARD INDICATOR WOULD SAY "POWER STEERING ASSIST FAULT" AND SHORTLY AFTER THAT SAY "SERVICE ADVANCETRAC". UPON RESEARCH I HAVE NOTICED THERE HAS A BEEN A RECALL FOR THE 2011-2015 MERCURY MILAN MODELS BUT NOT THE 2010. I HAVE FOUND A TON OF OTHERS WITH MY VEHICLE EXPERIENCING THIS PROBLEM WITH THE MILEAGE RANGING FROM LOW TO HIGH. THIS IS A VERY UNSAFE SITUATION TO EXPERIENCE WITH YOUR FAMILY IN THE VEHICLE AND HAVE THIS HAPPEN. THIS NEEDS TO BE ADDED TO THE OTHER MODEL MILIANS RECALLS.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER SIDE DOOR HANDLE CRACKED AND DID NOT LOCK THE DOOR. THE CONTACT CALLED HUNTERSVILLE FORD AT 704-875-6547 (LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078) AND WAS QUOTED A HIGH COST FOR THE REPAIR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE DOOR HANDLE WAS REPLACED AT AN AFFORDABLE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

DRIVING AROUND 35 MPH ON A CURVY CITY STREET AND A ERROR MESSAGE TO SERVICE POWER STEERING SOON ALERTED ME. BEFORE I COULD GET A QUARTER OF A MILE DOWN THE ROAD THE SERVICE POWER STEERING NOW MESSAGE APPEARED, WITHIN MINUTES AFTER THAT MY POWER STEERING COMPLETELY LOCKED UP WHILE I WAS DRIVING. HAD TO GET MY CAR TOWED AND THE INDEPENDENT MECHANIC SHOP QUOTED ME UPWARDS UP $1250 FOR THE REPAIR. MY CAR HAS ROUGHLY 84,000 MILES ON IT. IF THEY ARE RECALLING THE 2011 MODEL FOR THIS REPAIR THEN OBVIOUSLY THE 2010 SHOULD BE RECALLED AS WELL IF IT HAS THE SAME MALFUNCTIONS, PARTS AND ASSEMBLIES. THIS IS MY ONLY SOURCE OF TRANSPORTATION AND I CAN'T AFFORD SUCH A COSTLY REPAIR.

I WAS DRIVING IN SNOW AND ICE GOING DOWN A HILL WHEN MY ABS ACTIVATED. SUDDENLY THE BRAKE PEDAL HIT THE FLOOR. ONCE THAT HAPPENED IT TOOK TWICE AS LONG TO STOP THE VEHICLE. BROUGHT THE VEHICLE HOME. BLED THE BRAKES, SAME THING PEDAL HIT THE FLOOR. CHANGED THE ABS HYDRAULIC PUMP, BLED THE BRAKES AND USED A SCAN TOOL TO BLEED THE ABS HYDRAULIC PUMP. THEN REBLED THE BRAKES. SAME RESULT PEDAL GOES TO THE FLOOR. THEN CHANGED THE MASTER CYLINDER BLED THE MASTER CYLINDER AND BLED THE BRAKES. SAME RESULT PEDAL HITS THE FLOOR. HOWEVER THIS TIME I HAVE NO BRAKES. I HAVE TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. I HAVE NOT BEEN ABLE TO DRIVE THE VEHICLE ON THE ROAD IN ALMOST 2 MONTHS. I HAVE SPENT ALMOST $1500 DOLLARS AND COUNTLESS HOURS FIXING AND RESEARCHING THIS ISSUE. I HAVE NOTED THAT MANY OTHERS ARE HAVING SIMILAR ISSUES WITH THEIR MILAN'S AND FUSIONS OF SIMILAR YEARS.

TAKATA RECALL. THIS IS NOT BEING REMEDIED IN A TIMELY MANNER. THE LETTER FROM FORD MOTOR COMPANY, IN MAY 2018, STATED THAT PARTS WERE ANTICIPATED TO BE AVAILABLE DURING THE SECOND AND THIRD QUARTERS OF 2018. WITH THE FOURTH QUARTER COMING TO A CLOSE, I HAVE BECOME INPATIENT. IT IS VERY INCONVENIENT TO BE UNABLE TO TRANSPORT PASSENGERS SAFELY IN MY VEHICLE.

WHEN DRIVING IN MOTION PASSENGER REAR BRAKE LIGHT IS ON AT NIGHT AT ALL TIMES....GOT PULLED OVER AND TICKETED. WHEN HOME I COULD NOT RECREATE THE EVENT AT SEVERAL ATTEMPTS TO BRAKE BOTH FORWARD AND BACKWARD WITH THE HEADLIGHTS TURNED ON. CAR HAS ONLY 29,000 MILES ON IT.

STEERING STOP WORKING WHEN IM DRIVING THANK GOD I DID NOT HAVE AN ACCIDENT YOU CANT TURN THE STEERING UNLESS YOU APPLY STRONG FORCE ON IT THAT WAS THE ONLY WAY TO MOVE THE VEHICLE AWAY FROM THE OTHER DRIVERS

THE POWER STEERING LIGHT AND THE POWER TRAIN LIGHT CAME ON. I PULLED THE CAR OVER TO THE SIDE OF THE HIGHWAY, STOPPED THE CAR, TURNED THE CAR OFF AND BACK ON AND THE STEERING WAS GONE. THIS IS THE 3RD TIME THIS HAS HAPPENED OVER THE LIFE OF THE VEHICLE. PREVIOUS TIMES I HAVE TAKEN IT TO THE DEALERSHIP AS THE 2011 MODEL HAS BEEN RECALLED FOR THE SAME ISSUE. THEY HAVE QUOTED ME UPWARDS OF $2000 TO REPAIR. WHEN I DECLINED, THE COMPUTER WAS RESET AND IT WORKED AGAIN. THIS IS THE FIRST TIME THAT THE TRACTION CONTROL SERVICE CAME ON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). LAWRENCEVILLE FORD LINCOLN MERCURY (2920 BRUNSWICK PIKE, LAWRENCEVILLE, NJ) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HAVE RECEIVED NUMEROUS NOTICES FROM FORD ABOUT AIRBAG RECALL FOR THIS VEHICLE. I RECEIVED THE LAST NOTICE REQUESTING I CONTACT MY DEALER.LOU FUSZ FORD, CHESTERFIELD, MO, AND GAVE THEM THE INFORMATION IN THE NOTICE ABOUT NOW BEING ABLE TO ORDER MY NEW AIRBAGS FOR THE MILAN. I JUST CHECKED WITH THE DEALERSHIP AND THEY HAVE NO IDEA ABOUT THE ORDER PLACED FOR THE NEW AIRBAGS AND CANNOT LOCATE ANY ORDER ASSOCIATED WITH MY VIN. THIS IS NOW GOING ON 2 YEARS WAITING FOR THE FIX . EVERYDAY OUR LIVES ARE IN DANGER WHILE DRIVING THIS CAR.

AS I WAS DRIVING THROUGH A BUSY FREEWAY, MY STEERING WHEEL JUST LOCKED UP MAKING IT VERY DIFFICULT FOR ME TO TURN. I STRUGGLED AND MANAGED TO PULL ONTO THE SHOULDER. I TURNED THE ENGINE OFF AND TURNED IT ON A FEW TIMES BUT IT DID NOT CHANGE ANYTHING. THE FAULT MESSAGE "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" DID NOT GO AWAY. I DROVE THE CAR TO THE CLOSEST MECHANIC SHOP. THE MECHANIC MENTIONED TO ME THAT I HAVE TO REPLACE THE STEERING RACK AND PINION AND PERFORM A WHEEL ALIGNMENT. HE ALSO MENTIONED THAT I MAY HAVE TO REPROGRAM THE POWER STEERING CONTROL MODULE. HE GAVE ME A FAT ESTIMATE OF $2100. APPARENTLY THIS SAME ISSUE HAS BEEN RECALLED BY FORD ON THEIR 2011-13 MODELS BUT NOT ON 2010. I WAS SURPRISED TO READ THAT AND REPUTED COMPANIES LIKE FORD DOES NOT TAKE CARE OF THIS ISSUE FOR THEIR VALUED (?) CUSTOMERS. THE CAR IS NOT WORTH PUTTING THAT KIND OF MONEY IN IT. I MAY JUST PUT THAT MONEY AS A DOWN PAYMENT AND GET ANOTHER CAR.

TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCURY MILAN. THE CONTACT RECEIVED MORE THAN FIVE NOTICES FROM THE MANUFACTURER REGARDING NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT HAD BEEN UNABLE TO GET THE DEALER AND THE MANUFACTURER TO COMPLY DUE TO A DELAY WITH PART DISTRIBUTION FOR THEIR PRIORITY GROUP AND ZONE DESIGNATIONS. THE CONTACT WAS OFFERED TO TRADE IN THE VEHICLE FOR A 2015 TOYOTA RAV4, BUT DECLINED. THE MANUFACTURER WAS CONTACTED FOR MONTHS AND FAILED TO REMEDY THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE AND NO LONGER OWNED THE VEHICLE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED VEHICLE WAS TRADED IN BEFORE AIRBAG RECALL WAS RECEIVED.*JB

I WAS DRIVING ABOUT 30 MPH ON A BACK STREET GOING HOME AND MY STEERING LOCKED ON ME AND I GOT A MESSAGE THAT POWER STEERING SYSTEM ASSIST FAULT. I COULD NOT TURN THE WHEEL AT ALL AND THEN A MESSAGE SYSTEM ADVANTRAC POPPED UP. I HAD NO CONTROL OF THE WHEEL AND I STOPPED REAL QUICK AND RAN INTO A DITCH. THANK GOD NO ONE WAS AROUND AND DID NOT GET HURT.

STEERING LOCKS UP WHEN IN MOTION, BACKING UP. POWERSTEERINGASSISTFAULT OR SERVICEADVANCETRAC COMES UP ON THE DASH. THIS IS A RECALL ON 2011 - 2015 MILANS, WHICH HAVE THE SAME ENGINE AND ASSEMBLY. THERE ARE OVER 150 LISTED COMPLAINTS ON THE NHTSA SITE FOR 2010 MODELS. THERE NEEDS TO BE A RECALL ON 2010 MODELS. IS THIS A SAFE CONDITION TO DRIVE WITH? WHO IS RESPONSIBLE WHEN THE FAILURE ENDANGERS DRIVERS AND PASSENGERS.

IT'S BEEN PULLING HARD AND JERKING THE CAR LOT WAS SUPPOSED TO FIX IT AND NEVER HAS I DON'T KNOW WHAT TO DO AND IT ALWAYS SMELLS LIKE IT'S OVERHEATING

I WAS TAKING ON OFF-RAMP FROM THE FREEWAY AND MID-TURN MY POWER STEERING STOPPED WORKING AND IT FELT LIKE THE WHEEL LOCKED UP. LUCKILY I WAS ABLE TO BRAKE AND STOP BEFORE GOING OFF OF THE ROADWAY. DASH INDICATOR MESSAGES DISPLAYED "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC". THE CAR IS ABSOLUTELY UNSAFE TO DRIVE IN THIS CONDITION AND COULD HAVE EASILY CAUSED A CRASH AS IT HAPPENED MID-TURN WHEN EXITING THE FREEWAY. IN DOING SOME RESEARCH, I UNDERSTAND THE 2011 MERCURY MILAN AND FORD FUSIONS HAVE BOTH BEEN RECALLED FOR THIS ELECTRONIC POWER STEERING MODULE FAILURE. MY 2010 MILAN USES THE EXACT SAME ASSEMBLY AND THE REPAIR COST IS SIGNIFICANT AS I'VE RECEIVED QUOTES RANGING FROM $1600-2100. MY 2010 MILAN HAS LESS THAN 63,000 MILES AND IT IS UNACCEPTABLE TO EXPECT THE OWNER TO PAY THESE REPAIR COSTS ON A VEHICLE WITH SUCH LOW MILEAGE. PLEASE REVIEW THE PROBLEM AND EXTEND THE RECALL TO INCLUDE 2010 MODELS WHICH AT THIS POINT WOULD ALLOW ME TO BE REIMBURSED FOR THE COSTS OF THE REPAIR. I HAVE NO CHOICE BUT TO REPAIR THE VEHICLE AND THIS CREATES A SIGNIFICANT HARDSHIP ON MY FAMILY AS WELL AS ANY OTHER PEOPLE WHO EXPERIENCE THE ISSUE. ESPECIALLY CONSIDERING IT IS A KNOWN DEFECT ON THE 2011 AND 2012 MODEL YEARS. IN TALKING WITH FORD CORPORATE AND MY LOCAL DEALERSHIP I UNDERSTAND THAT THE NHTSA MUST ISSUE THE RECALL, NOT FORD THEMSELVES. I AM SICKENED BY THIS PROBLEM AND CAN ONLY HOPE THE NHTSA WILL DO THE RIGHT THING AND EXTEND THE RECALL TO COVER MY VEHICLE.

IMMEDIATELY AFTER THE ABS BRAKE SYSTEM ACTIVATED, MY BRAKE PEDAL WENT TO THE FLOOR AND I WENT THRU A RED LIGHT. MY RESEARCH INDICATES THAT THIS IS A COMMON ISSUE WITH THE ABS PUMP/MODULE. MY VEHICLE WAS IN MOTION ON A BUSY STREET AND FORTUNATELY DIDN'T HIT A CAR AT THE INTERSECTION WHEN I WENT THRU THE RED LIGHT. I WAS TOLD TO GO TO A FORD DEALERSHIP TO HAVE THE DEFECT CONFIRMED. I CALLED THE CLOSEST FORD DEALERSHIP AND THEY WANT $129 TO DO DIAGNOSTICS TO CONFIRM MY BRAKES AREN'T WORKING BEFORE THEY CAN CONFIRM. ARE YOU KIDDING ME? *LN CONTACT STATED COMPLAINT WAS SENT IN ABOUT A YEAR AGO AND HAS NOT BEEN DRIVEN MOST OF THE YEAR.*JB *DT CONSUMER'S VEHICLE WAS NOT PART OF THE RECALL BUT WOULD LIKE TO ADD THE ABS SYSTEM AND THE SYSTEM PULSE TO THE RECALL.*JB *JS*DT PEDAL WENT TO THE FLOOR WHEN DRIVEN IN SNOWY CONDITIONS.*JB

POWER STEERING ASSIST FAULT. THERE WAS A RECALL FOR 2011-2015 FORD FUSION/MERCURY MILAN'S BUT NOT 2010. MY CAR HAD A $10 PART THAT FAILED THAT BROKE MY POWER STEERING THAT ALMOST CAUSED AN ACCIDENT WHILE MOVING. THAT PUTS MY LIFE AND OTHERS AT RISK IT COST ME $1760 TO REPAIR A $10 PART BECAUSE THE $10 PART WASN'T UNDER RECALL WHEN OBVIOUSLY IT HAD THE SAME ISSUES AS THE OTHERS.

INTERMITTENTLY, WHEN VEHICLE IS IN MOTION, WRENCH LIGHT COMES ON AND VEHICLE BEGINS TO DECELERATE. ONCE VEHICLE IS PULLED OVER TO SAFETY, VEHICLE NEEDS TO BE SHUT OFF. AFTERWARDS, THE VEHICLE MAY BE RESTARTED AND THE WRENCH LIGHT DISAPPEARS AND THE VEHICLE DRIVES NORMALLY FOR A FEW MORE MILES. THEN, THE ISSUE COMES BACK AGAIN. TO GET ANYWHERE FROM A TO B, THE VEHICLE WILL NEED TO BE PULLED OVER TO SAFETY AND SHUT OFF AND RESTARTED EACH TIME THE WRENCH LIGHT COMES ON AND THE VEHICLE BEGINS TO DECELERATE.

POWER STEERING ASSIST FAILURE. IN MOTION BACKING UP NO POWER STEERING. ELECTRONIC RACK AND PINION STEERING DEVICE. THIS SAME PART WAS RECALLED ON 2011 MERCURY MILAN.RECALL SHOULD INCLUDE 2010.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. AFTER THE CONTACT CHARGED HIS ELECTRICALLY OPERATED VEHICLE, IT WOULD NOT OPERATE IN HYBRID MODE. THE CONTACT FOLLOWED THE DIRECTIONS IN THE OWNER'S MANUAL, BUT THE HYBRID MODE REMAINED NON-FUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000. *TT CONSUMER STATED FAILURE IS A DIRECT RESULT OF PUTTING THE CAR IN STORAGE FOR SEVEN MONTH DUE TO AIRBAG RECALL AS WELL AS FORD ASKING CONSUMER NOT TO USE THE VEHICLE.*JB

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. AFTER THE CONTACT CHARGED HIS ELECTRICALLY OPERATED VEHICLE, IT WOULD NOT OPERATE IN HYBRID MODE. THE CONTACT FOLLOWED THE DIRECTIONS IN THE OWNER'S MANUAL, BUT THE HYBRID MODE REMAINED NON-FUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 43,000. *TT CONSUMER STATED DEALER AND MANUFACTURER DID NOT KNOW HOW TO COME UP WITH A SOLUTION. CONSUMER CLAIMS THE AIRBAG AND THE STORAGE CAUSED THE HYBRID FAILURE.*JB

WAS LEAVING MY CHURCH PARKING LOT GOING STRAIGHT UP THE ISLE DOING MAYBE 15 MILES PER HOUR WHEN A CAR BACKED OUT RIGHT IN FROM OF ME. WHEN I SLAMMED MY BRAKES ON THE PEDDLE WENT TO THE FLOOR WITH NO RESPONSE. I PULLED MY EMERGENCY BRAKE TO STOP WITH JUST A FEW INCHES. THIS IS THE THIRD TIME IT HAS HAPPENED. IF I SLOWLY APPLY PRESSURE TO THE PEDDLE IT STOPS NORMALLY. AFTER REPLACING BRAKE PADS, ROTORS, AND BLEEDING ALL 4 LINES MULTIPLE TIMES IT HASN'T HELPED AND THIS PAST SUNDAY 1-6-2019 WAS A VERY CLOSE CALL. I RESEARCHED THE ISSUE ONLINE AND CAME ACROSS 42 OTHER COMPLAINTS OF THE SAME THING ON ANOTHER SITE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 259-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I WAS PUTTING MY CAR IN PARK AND THE LIGHTS FLICKERED A FEW TIMES THE CAR LOCK AND UNLOCKED A SEVERAL TIMES. I CUT THE CAR OFF AND WHEN I TIRED TO OPEN THE DOOR I COUNT OPEN IT OR LET THE WINDOWS DOWN. NO WINDOWS OR DOORS WOULD OPEN. I WAITED 5 TO 10 MINUTES. I TURNED THE CAR OWN AND ALL THE DOORS AND WINDOWS WORKED EXCEPT DRIVERS DOOR. UNABLE TO OPEN DRIVERS DOOR FROM INSIDE. I HAVE TO RULE DOWN WINDOW TO OPEN DRIVER DOOR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2018. TED BRET FORD (11165 FAIRFAX BLVD, FAIRFAX, VA) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT AIRBAG WAS REPLACED.*JB

TAKATA RECALL STILL WAITING FOR AIRBAG REPLACEMENT

POWER STEERING ASSIST FAILURE MESSAGE AND SERVICE ADVANCETRAC MESSAGE

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KLABEN FORD LINCOLN INC. (1089 W MAIN ST, KENT, OH 44240, (330) 673-3139) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER PROVIDED THE OPTION OF A LOANER VEHICLE. THE VEHICLE WAS ALSO INCLUDED IN FIELD SERVICE ACTION NUMBER: 13N03 (ELECTRONIC THROTTLE BODY EXTENDED COVERAGE). THE CONTACT ALSO STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED FOR THREE DAYS OR LONGER, IT BECAME MORE DIFFICULT TO STOP THE VEHICLE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT TRAVELED THROUGH A RED LIGHT DUE TO THE FAILURE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE MASTER CYLINDER MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN ANY BRAKE SYSTEM RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LENOIR CITY, 775 HIGHWAY 321 N, LENOIR CITY, TN 37771, (865) 988-0003) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE; HOWEVER, THE CONTACT WOULD BE NOTIFIED WHEN THE PARTS BECAME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

TAKARA AIRBAGS

RACK AND PINION MALFUNCTION - THE POWER STEERING WENT OUT ON MY VEHICLE AS MY DAUGHTER WAS DRIVING ON A CITY STREET AND APPROACHED A RIGHT TURN. AN INSPECTION BY MY LOCAL FORD DEALERSHIP PROVED THAT THE RACK AND PINION HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THERE IS A RECALL ON THE 2011 YEAR, AND WITH ALL THE COMPLAINTS THAT ARE ON FILE FOR THE 2010, I DO NOT UNDERSTAND WHY THE RECALL DOES NOT EFFECT THIS YEAR AS WELL.

TAKATA RECALL - I RECEIVED MY FIRST NOTICE OF THE RECALL ON MY CAR'S AIRBAG APPROXIMATELY ONE YEAR AGO, AND THE PARTS TO FIX IT ARE STILL UNAVAILABLE TO MY LOCAL FORD DEALERSHIP.

TAKATA RECALL "INDEFINITE" DELAY

TAKATA RECALL. I HAVE BEEN WAITING OVER TWO YEARS FOR THE PART TO COME IN TO REPAIR MY AIR BAG ONLY GETTING RECALL NOTICES. HOW MUCH LONGER MUST I WAIT?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (TONY BETTEN FORD, 3839 PLAINFIELD AVE. NE, GRAND RAPIDS, MI), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST AND SERVICE ADVANCETRAC WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED STOLTZ FORD OF ST. MARY'S AT (814) 781-1010 (LOCATED AT 988-S ST MARYS ST, ST MARYS, PA 15857) AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,450.

TAKATA RECALL: MY LOCAL FORD DEALERSHIP REPORTS THEY HAVE NOT HAD THE PARTS TO PERFORM THE REPAIR. THEY SAY "FORD HAS NOT RELEASED THE PARTS." THIS HAS BEEN THE SITUATION SINCE I RECEIVED THE DMV NOTICE DATED AUGUST, 2018.

TAKATA RECALL - I RECEIVED A NOTICE DATED JUNE 2018 ADVISING OF A RECALL DUE TO THE PASSENGER AIRBAG. THE NOTICE PROVIDED AN ETA FOR THE PARTS TO BECOME AVAILABLE DURING THE 2ND OR 3RD QUARTER OF 2018. I STILL HAVE NOT RECEIVED A CALL TO HAVE THIS ISSUE RESOLVED AND WE ARE NOW IN THE 4TH QUARTER OF 2018. I WAS ADVISED BY PHONE FROM THE FORD DEALER I COULD DRIVE THE CAR HOWEVER I WOULDN'T BE ABLE TO HAVE ANYONE SIT IN THE FRONT SEAT. I WOULD LIKE TO HAVE THIS ISSUE RESOLVED AS QUICKLY AS POSSIBLE. I RECEIVED A NOTICE EARLIER THIS MONTH ADVISING OF THE AIRBAG SETTLEMENT WITH A HEARING DATE SET FOR DECEMBER 11, 2018. I DO NOT WANT TO BE EXCLUDED FROM THIS CLASS ACTION SETTLEMENT AND WOULD LIKE TO RECEIVE MORE INFORMATION IN REFERENCE TO THIS MATTER. THANK YOU FOR YOUR ASSISTANCE.

TAKATA INFLATORS : I PICKED UP MY 2010 MERCURY MILAN AFTER BEING ADVISED OF THE RECALL AND WAS TOLD MY VEHICLE COULD NOT BE DRIVEN I RECEIVED A CALL TODAY AFTER 2 MONTHS STATING MY CAR WAS READY AS I ARRIVED TO THE DEALERSHIP I RETURNED THE RENTAL AND TRIED TO START MY OWN CAR AND COULD NOT THE VEHICLE WAS JUMPED AND I LEFT DEALER TURNED INTO TRAFFIC AND COULD NOT ACCELERATE AS THE CAR WAS SEIZED UP INTO 2ND GEAR THE BELTS HAVE POSSIBLE DRY ROT BRAKES HAVE CORROSION FROM THE CAR BEING STATIONARY ALL THE TIME WAITING ON PARTS. I RETURNED TO THE DEALER WHERE I WAS TOLD MANY CARS ARE HAVING NUMEROUS ISSUES AND THEY COULD NOT HELP ME AND I WAS THEN LEFT TO DRIVE MY UNSAFE VEHICLE HOME

THE RECALL WAS IN JUNE 2016. AS OF LAST WEEK THE LOCAL FORD DEALER STILL CANNOT PROVIDE ME WITH NEW AIRBAGS. WHAT A TRAVESTY!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) IN JUNE OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN DEALER SEVERAL TIMES AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ADVISED TO CHECK BACK REGARDING PART AVAILABILITY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (CASA FORD, 5815 MONTANA AVE, EL PASO, TX 79925, 915-779-2272) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

BRAKE PEDAL GOES TO FLOOR RANDOMLY. ALMOST RAN 2 STOP SIGNS AND HAD ACCIDENT. SHOP SAYS IS FAULTY ABS MODULE DUE TO LEAKY VALVES - WILL COST 1500.00 TO REPAIR. 110,000 MI. WHY IS THERE NO RECALL ON THIS SAFETY ISSUE FROM FORD?

MY 20 YEAR OLD SON WAS DRIVING OUR 2010 ON THE STREET WHEN ALL OF A SUDDEN THE CAR LOST ITS POWER STEERING. HE HAD A VERY DIFFICULT TIME STEERING THE CAR AND WAS VERY CLOSE TO CRASHING THE VEHICLE. HE WAS IN A HIGH TRAFFIC AREA AT THE TIME OF THEI ISSUE. HE COULD HAVE INJURED HIMSELF OR DIED BECAUSE OF THIS PROBLEM, HE WAS ABLE TO, WITH GREAT DIFFICULTY, GET THE CAR OFF OF THE ROAD. HE WAS VERY LUCKY!! THIS IS A SERIOUS SAFETY ISSUE. THE VEHICLE HAD 2 LIGHTS THAT DISPLAYED: 1. SERVICE POWER STEERING NOW AND 2. SERVICE ADVANCETRAC. IT IS STILL DISPLAYING ON THE DASH AND THERE IS NO POWER STEERING, THEREFORE THE VEHICLE CAN NOT BE DRIVEN.. IT IS MY UNDERSTANDING THAT THIS IS A VERY EXPENSIVE REPAIR!! THIS CAR IS ONLY 8 YEARS OLD AND IS IN EXCELLENT CONDITION. I HAVE BEEN TOLD THAT THE 2011 MILAN HAD THE SAME PROBLEM AND THAT THERE WAS A RECALL FOR THE ISSUE. I HAVE ALSO BEEN TOLD THAT THE 2010 HAS THE EXACT SAME SYSTEM (ELECTRIC POWER STEERING) AS THE 2011, BUT IT WAS NOT RECALLED. HOW CAN THAT BE?? IS IT LESS OF A SAFETY ISSUE BASED ONLY ON THE YEAR? SO IT'S OK FOR 2010 DRIVERS TO BE INJURED BUT NOT THE 2011 OWNERS. I AM A SINGLE MOTHER AND DO NOT KNOW HOW TO DEAL WITH PROBLEM. PLEASE LOOK INTO IT ASAP.

TAKATA RECALL I NOT RECEIVED A NEW AIRBAG AS OF TODAY 11/7/2018. I HAVE NOT RECEIVED ANY INFORMATION ON WHEN I WILL GET A REPLACEMENT AIRBAG.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON JANUARY 11, 2018. THE CONTACT HAD SPOKEN WITH JACK METZER AUTO GROUP (1231 MONTOUR BOULEVARD, DANVILLE, PENNSYLVANIA 17821, 866-954-6856) AND WAS ADVISED THAT THEY WOULD ATTEMPT TO ORDER PARTS IN NOVEMBER OF 2018. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CONTINUE TO SPEAK WITH THE DEALER TO VERIFY IF PARTS WERE AVAILABLE FOR THE REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER THE DEALER SIMMONS ROCKWELL FORD OF HALLSTEAD (23761 US-11, HALLSTEAD, PA 18822, 1-570-879-5000 AND 1-570 879-2134) HAD BEEN UNABLE TO DETERMINE WHEN THE REMEDY AND PART MAY BE SUPPLIED FROM THE MANUFACTURER WHICH WAS BEYOND A REASONABLE TIME FRAME. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE YET AND WAS UNCERTAIN AS TO WHEN A FAILURE MAY HAPPEN WHILE WAITING FOR THE PART. THE MANUFACTURER WAS CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING ASSIST FAILURE LIGHT CAME ACROSS DIC WHILE DRIVING ON INTERSTATE. TRIED TO SLOW DOWN AND PULL OVER BUT COULDN'T TURN STEERING WHEEL. SHUT CAR OFF AND RESTARTED AT CAR AND WARNING LIGHT WASN'T THERE AND STEERING WORKED.

WE RECEIVED A RECALL NEARLY 2 YEARS AGO ON POTENTIAL PROBLEM WITH AIRBAG IN THIS VEHICLE. WE HAVE CHECKED SEVERAL TIMES WITH DEALERSHIP AND HAVE YET NOT BEEN TOLD THEY HAVE THE FIX FOR THE PROBLEM. THE LETTERS WE HAVE RECEIVED HAVE STRONGLY URGED NO ONE RIDE IN FRONT PASSENGER SEAT. THIS VEHICLE IS DRIVEN BY MY WIFE AND SOMETIMES, MYSELF. WE HOWEVER ARE NOT COMFORTABLE WITH SOMEONE SITTING ON PASSENGER SIDE FRONT SEAT. SO THE EXTENDED TIME OF NEARLY TWO YEARS HAS BEEN EXTREMELY INCONVENIENT!

I'VE BEEN TRYING TO GET A REPLACEMENT AIRBAG FOR MY FORD/MERCURY FOR YEARS AND YEARS. WROTE THEM SEVERAL TIMES (HAVE LETTERS) AND SPOKE TO MY DEALERSHIP GOSCH FORD IN HEMET, CA. (HAVE NAMES AND DATES) WHICH THEY CONTINUE TO BLAME IT ON FORD MOTOR CO. ALL TO NO AVAIL. FORD CONTINUES TO SEND ME SAFETY RECALL LETTERS AND PROMISES OF NEXT MONTH, NEXT QUARTER, NEXT THIS AND THAT. THEY NEVER PRODUCE MY/THE AIRBAG/S. AND, WHEN FORD CAME UP WITH THIS ' RENT A CAR' THERE WAS NEVER ONE AVAILABLE: ENTERPRISE WAS ALWAYS OUT OF CARS. PLUS THE FACT, IT WOULD HAVE COST ME MONEY TO RENT ONE AT SOME OTHER RENTAL AGENCY, PAY FOR MILEAGE ON THESE RENTALS, OR GO TO ANOTHER CITY 45 MINUTES AWAY FOR ONE, ETC. NOT A GOOD DEAL AT ALL. IT HAS BEEN VERY FRUSTRATING, DISCOURAGING, AND THEY ARE, FRANKLY IN MY VIEW, NOT DEALING IN GOOD FAITH. THE COMMENTATORS ON TV, CONTINUE TO SAY, "TAKATA AIRBAGS MAIM AND KILLING PEOPLE - GET YOUR'S REPLACED" NOW! WE ARE TRYING TO, BUT NONE ARE AVAILABLE AT LEAST FROM FORD. WHAT ARE WE TO DO? I AM GLAD THAT A LAW SUIT HAS BEEN FILED. MAYBE WE'LL GET SOME ACTION. IF TAKATA WON'T REPLACE THEIR AIRBAGS... I WOULD THINK SOMEONE ELSE I.E. 'THE MOTOR COMPANIES' WOULD TAKE THAT UP AND MAKE THEIR OWN TO SAVE THE LIVES AND BUILD GOOD WILL AMONG THEIR CUSTOMERS. MAYBE WE WOULD THEN BUY MORE AMERICAN PARTS AND THEIR BUILT HERE CARS. I'M JUST GLAD MY ELDERLY FATHER AND GRANDCHILDREN HAVE NOT BEEN HARMED YET. IT'S HARD TO PUT 4 TO 5 PEOPLE IN THE CAR WITHOUT USING THE PASSENGER SEAT. WE NEED HELP HERE AND COMPENSATION FOR ALL THE TROUBLE, AGGRAVATION AND PROMISES NOT KEPT...ALONG WITH THESE DESTRUCTIVE AIRBAGS THAT THEY PUT IN OUR CARS AND HAVE REFUSE TO REPLACE ALL THESE YEARS KNOWING FULL WELL IN THE BEGINNING THAT THEY WERE DEFECTIVE. THEY'VE HAD PLENTY OF TIME TO CORRECT THIS MATTER. PUTTER YOUR HEAD IN THE SAND- NOW CRYING FOWL... REALLY. GO GET THEM.

TAKATA RECALL AS OF JUN 01,2016, NOTHING HAS BEEN DONE ABOUT THIS, I HAVE YET TO BE NOTIFIED ABOUT THE REMEDY. MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER 16V384 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY THE PASSENGER FRONTAL AIRBAG INFLATOR COULD EXPLODE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (502-459-9550, 4220 BARDSTOWN RD, LOUISVILLE, KY 40218) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATES THAT THE AIR BAGS HAVE NOW BEEN REPAIRED. CONSUMER SAYS THAT NOW THE REAR TAIL LIGHTS HAVE BEEN GOING OUT OFTEN. VEHICLE HAS BEEN REPAIRED EACH TIME UNDER WARRANTY, BUT CONSUMER IS WORRIED ABOUT IF SHE WILL HAVE TO START PAYING FOR THEM WHEN THE WARRANTY EXPIRES. *DL

SERVICE STEERING NOW LIGHT CAME ON WHILE DRIVING, THEN THE STEERING WHEEL LOCKED. HAD TO HAVE CAR TOWED TO REPAIR SHOP. IT COST ME $1780 TO REPAIR. RECALL ON THE 2011 BUT NOT THE 2010, SAD SITUATION.

TAKATA RECALL--MY CAR HAS BEEN IN THE FLORIDA SUN SINCE IT WAS PURCHASED BY MY LATE HUSBAND (VALENTINE'S GIFT FOR 2/14/2011). IT HAS BEEN UNDER RECALL SINCE JUNE 2016! IT IS UNSAFE TO DRIVE. I HAVE BEEN GIVEN A LOANER NOT CLOSE TO THE MILAN. I ONLY HAVE 25,800+ MILES ON IT! I AM IN THE PROCESS OF MOVING CLOSE TO FAMILY--SINCE I AM ALONE AND A SENIOR CITIZEN. WHAT AM I TO DO? I'M NOT SUPPOSED TO DRIVE IT, CAN'T SELL IT -- SINCE I CAN'T LET ANYONE TEST DRIVE IT--IT IS IN THE MIDDLE OF MY DRIVEWAY--THIS IS A RIDICULOUS SITUATION, PLUS NOT I SEE THERE ARE WARNING LIGHTS ON THE DASH (IF I WERE TO TRY AND START IT AND THE SMELL OF GASOLINE. I NEED ASSISTANCE--THANK YOU FOR YOUR ATTENTION, (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

RECALL WAS ISSUED JANUARY 2018 FOR TAKATA AIRBAGS. FORD IS STILL UNABLE TO FIX THE ISSUE AND DOES NOT HAVE THE PARTS TO REPAIR IT AS OF OCTOBER 28, 2018. CANNOT USE THE FRONT PASSENGER SEAT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRIME FORD AUBURN AT (508) 832-6261 (LOCATED AT 780 WASHINGTON ST, AUBURN, MA 01501) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WE RECEIVED A RECALL LETTER BUT WHEN WE TRY TO MAKE AN APPOINTMENT TO BRING THE CAR IN THEY SAY SOMEONE WILL GET BACK TO US AND THEY NEVER DO.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ASHEBORO FORD LINCOLN (611 BREVARD RD, ASHEVILLE, NC 28806, (828) 253-2731) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/20/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN MAY OF 2018. THE DEALER (DON CHALMERS FORD, 2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DUNPHY FORD (LOCATED AT 7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, (215) 624-6700) AND THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED VEHICLE PASSED INSPECTION, NEW TIRES WERE PUT ON AND BRAKES REPAIRED. CAR DOES NOT START. UPDATED 12/19/18*JB

MY 2010 MERCURY MILAN WOULD NOT EXCEED 15 MILES PER HOUR AND DID NOT RESPOND TO THE GAS PEDAL. THE ENGINE AND TRANSMISSION LIGHT WERE LIT ON MY DASHBOARD

BRAKE FAILURE: I WAS DRIVING ON INTERSTATE (55 MILES PER HOUR), AND WHEN TRAFFIC STOPPED, I WENT TO PUT ON BRAKES AND MY BRAKES WENT STRAIGHT TO THE FLOOR!! I KEPT HITTING THE BRAKES AND HITTING THE BRAKES AND THEY KEPT GOING TO THE FLOOR. IT WAS A BLESSING THAT I WAS ABLE TO PULL OVER ON THE SIDE OF THE ROAD IN THE OFF LANE TO AVOID HITTING THE CAR IN FRONT OF ME. I HAD TO HAVE MY VEHICLE TOWED TO A BODY SHOP. I WAS INFORMED THAT THE MASTER CYLINDER AND SOME KIND OF PUMP (ASB PUMP) OR SOMETHING WAS BAD. I COULD HAVE RUN IN THE BACK OF A VEHICLE AND SOMEONE (INCLUDING MYSELF) COULD HAVE BEEN INJURED. I HAVE GOOGLED THIS AND THERE ARE OVER 700 COMPLAINTS ON MILAN BRAKES. WHY ISN'T THERE A RECALL ON THESE? !!

I RECEIVED MY RECALL NOTICE IN FEBRUARY 2018, IT IS NOW OCTOBER 2018. IS THIS A JOKE? THE NOTICE STATES THAT THIS PROBLEM CAN CAUSE "DEATH". THESES REPLACEMENT PARTS NEED TO BE INSTALLED IN THE RECALL VEHICLES BEFORE FORD INSTALLS THEM IN NEW VEHICLES.

POWER STEERING COMPLETELY STOPPED WORKING WHILE MID TURN ALMOST CAUSED AN ACCIDENT. ANOTHER CAR VEERED OFF THE ROAD TO AVOID. I HAVE DONE RESEARCH AND THIS SEEMS TO BE A TREND WITH THE 2010 MILAN. FOR SOME REASON THE 2011 IS RECALLED BUT NOT 2010. WE HAVE HAD MULTIPLE FORD VEHICLES OVER THE YEARS AND I AM GROSSLY DISSATISFIED THAT THIS ISSUE HAS BEEN REPORTED WITH NO RECALL ACTION THIS IS DANGEROUS

MY WIFE WAS LEAVING HER PARKING STALL IN A PARKING GARAGE WHEN THE POWER STEERING QUIT WORKING. SHE WAS ABLE TO STOP BEFORE HITTING ANYTHING. THIS ISSUE IS WELL KNOWN TO OCCUR ON CERTAIN MERCURY MILANS AND FORD FUSIONS. FORD OFFERED TO FIX 2011 AND 2012 CARS BUT NOT 2010'S WHICH HAS THE SAME SYSTEM AND FAULT. I WOULD LIKE FORD TO FIX IT.

PLEASE INVESTIGATE THE MILAN / FUSION SOFT BRAKING ISSUE. WITHOUT NOTICE ON A TURN, THE BRAKES GO TO THE FLOOR. THIS HAPPENED IN NOV. 2017 AND JULY 2018. IN NOV. 2017 THE FLUID WAS FLUSH BUT IT REOCCURRED. FORTUNATELY, NO ONE WAS IN FRONT OF ME OR THERE WOULD HAVE BEEN AN ACCIDENT OR FATALITY. THE CAR TOOK AN EXCESSIVE DISTANCE TO STOP. THIS IS A KNOWN PROBLEM THAT FORD MUST CORRECT BEFORE SOMEONE DIES.

MY STEERING ASSIST STOPPED WORKING WHEN I WAS PARKING MY VEHICLE. I'M FORTUNATE THAT NO CARS WERE NEXT TO WHERE I WAS PARKING BECAUSE THE CAR WENT INTO THE NEXT PARKING SPOT WITHOUT MY CONTROL. I SEE THAT 2011 MERCURY MILAN HAVE BEEN RECALLED FOR THIS REASON. I WAS IN MOTION WHEN THIS HAPPENED.

FAULTY ABS PUMP CAUSES LOW BRAKE PEDAL, SOFT BRAKING. I HAVE ALMOST REAR-END VEHICLES DUE TO THE BRAKE PEDAL GOING TO THE FLOOR DURING NORMAL DRIVING. SEEMS TO BE A COMMON FAULT ON THESE FUSIONS/MILANS.

MY 2010 MERCURY MILAN POWER STEERING JUST STOPPED. THE VEHICLE WAS STATIONARY. I HAVE RESEARCHED THIS PROBLEM WITH OTHER MILAN'S FOR THE SAME AND THERE ARE MANY COMPLAINTS FOR THIS ISSUE. PEOPLE HAVE RESEARCH THIS AND FOUND THAT THERE POWER STEERING ASSEMBLY IS THE SAM AS THE RECALLS ON THE 2011 AND 2012. I CONTACTED FORD AND THEY COULDN'T GIVE SPECIFIC INFORMATION REGARDING THE RECALL OTHER THAN THE MAY HAVE BEEN ASSEMBLED AT A DIFFERENT PLANT. THEY MAY HAVE BEEN, BUT IT PRETTY OBVIOUS THAT IT IS MORE LIKELY THE POWER STEERING PART IS FAULTY. IT COST AT LEAST A COUPLE THOUSAND OF DOLLAR TO REPAIR WHICH IS A TERRIBLE HARDSHIP BECAUSE MOST PEOPLE HAVE TO HAVE A CAR TO GO TO WORK SO THEY CAN LIVE. I FEEL THAT THIS ISSUE SHOULD BE VIGOROUSLY. BECAUSE FOR FORD JUST IGNORE. IS WRONG. THANK GOODNESS I WAS NOT DRIVING MY CAR OTHERS WERE NOT THAT LUCKY

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE FUEL INLET AND CHECK ENGINE WARNING INDICATORS ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE), WHICH SHE RECEIVED. THE VEHICLE WAS SERVICED BY HOLMAN FORD (3641 NJ-42, TURNERSVILLE, NJ 08012, 888-449-0296), BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE HAD ALREADY BEEN SERVICED. THE FAILURE MILEAGE WAS APPROXIMATELY 71,000.

I WAS IN MOTION MERGING ONTO A TWO LANE HIGHWAY. I RAN OVER TWO CONSECUTIVE MANHOLE COVERS WHILE LIGHTLY BRAKING TO SEE IF IT WAS CLEAR. BUT WHEN I WENT TO BRAKE BECAUSE IT WASN'T CLEAR TO MERGE ONTO THE HIGHWAY I HAD BARELY ANY BRAKE! THANKFULLY THE CAR IN FRONT OF ME WAS ABLE TO MERGE OR I WOULD HAVE HIT HIM. AFTER THAT I HAD A VERY SOFT BRAKE PEDAL. LEFT IT IN A PARKING LOT UNTIL AFTER WORK. SO HOURS LATER, THE BRAKES SEEMED FINE. BUT I DIDN'T TRUST IT. HAD IT TOWED AND FORD TOLD ME IT WAS THE ABS HCU AND ECU AND THAT THEY ARE KNOWN FOR THIS PROBLEM. ESPECIALLY AFTER TRAVELING ON A ROUGH ROADWAY. I HAD TO GO BACK TO THE ROAD THE NEXT DAY BECAUSE I COULDN'T REMEMBER IT BEING A ROUGH ROAD. THEN I SAW THE TWO CONSECUTIVE MANHOLE COVERS. I RAN THEM OVER IN MY HUSBANDS TRUCK AND SURE ENOUGH, EVEN HIS TRUCK JOLTED FROM THEM, ENOUGH FOR THE ABS TO ENGAGE. THIS IS A HORRIBLE ISSUE AND I'M AMAZED THAT FORD HAS NOT MADE IT A RECALL YET! WHAT WILL IT TAKE!? THE REPAIR WAS QUITE EXPENSIVE. AND I WAS OUT OF A CAR FOR TWO WHOLE WEEKS! IT TOOK ALMOST A WEEK FOR THE PART TO COME IN. NOT SURE IF THAT WAS THE DEALERS BS OR FORD NOT HAVING THE PARTS READILY AVAILABLE FOR AN ISSUE THEY ALREADY KNOW EXISTS. THIS HAS NOT BEEN MY FIRST FORD PRODUCT BUT IT SURE MAY BE MY LAST!

I WAS DRIVING AND DROVE ONTO SOME UNEVEN PAVEMENT. I HIT A BUMP AT 40 MPH. I WAS COMING OFF OF AN INTERSTATE ONTO AN EXIT RAMP AND HAD TO STOP AT A STOP LIGHT. THE PEDAL WENT TO THE FLOORBOARD. I HAD TO PUMP IT UP TO STOP. IT IS STILL A SOFT PEDAL.

VEHICLE HAS 45,874 MILES ON IT TODAY. SUNROOF IS NOT WORKING SO I HAD LOCAL FORD DEALER CHECK OUT THE PROBLEM. SERVICE TECH REPORTS "FOUND CHUNKS OF BRACKETS LAYING IN THE TRACK ASSEMBLY. REC REPLACING SUNROOF TRACK. TRACK IS NOT SECURED PROPERLY WITH THE GLASS DUE TO THE DAMAGE IN THE TRACK ASSEMBLY. MAY NOT BE SAFE TO DRIVE. THERE IS ALSO THE POSSIBILITY OF TRACK LEAKING WATER." THE PROBLEM OCCURRED DURING NORMAL OPERATION AND IF THERE IS A SAFETY CONCERN AS THE FORD TECHNICIAN STATED, THEN I FEEL FORD SHOULD COVER THE COST OF THE REPAIR. THIS SHOULD NOT HAPPEN, ESPECIALLY ON A VEHICLE WITH SUCH LOW MILEAGE. THE FORD SERVICE ADVISOR QUOTED A REPAIR COST OF $2020.00 AND EVEN HE SAID THE COST IS OUTRAGEOUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V04600 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2018. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIRBAG FAILED TO DEPLOY UPON LOW SPEED IMPACT. PASSENGER BRUISED,SORE AND WITH BACK ISSUES. UPDATED 10/16/18*JB *TR

AFTER HAVING MY OIL CHANGED AND TIRES ROTATED, MY 2010 MERCURY MILAN BEGAN TO PULL TO THE RIGHT. AFTER A FEW DAYS, THE (SERVICE POWER STEERING NOW) INDICATOR CAME ON, AND AFTER TURNING THE CAR OFF AND BACK ON, THERE WAS NO POWER STEERING. THIS IS ABSOLUTELY A SAFETY ISSUE. FORD IS NOT RECALLING THE 2010 MODEL EVEN THOUGH THE ELECTRIC POWER STEERING COMPONENTS ARE IDENTICAL. A VERY EXPENSIVE REPAIR, AND DON'T UNDERSTAND WHY 2011 MERCURY MILAN OWNERS ARE MORE VALUABLE THAN 2010 OWNERS. FEELS LIKE DISCRIMINATION. ON A FIXED INCOME, DON'T KNOW HOW I AM GOING TO PAY FOR REPAIRS. PLEASE FORD, 2010 MERCURY MILAN OWNERS NEED YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEPAULA FORD (799 CENTRAL AVE, ALBANY, NY 12206, (518) 375-2163) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VAN BORTEL FORD (71 MARSH RD, EAST ROCHESTER, NY 14445, (585) 586-4415) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

TAKATA INFLATORS, FUEL TANK MAY CRACK DRIVERS SIDE FLOOR MAY CAUGHT UNDER GAS PEDAL POWER ASSISTED STEERING. RECALL NOTICE # 16S26 NHTS A RECALL 16V-384

HEADING TO WORK. ADVANCE TRACK MAY. POPS ON. THEN SERVICE POWER STEARING. STEERING WHEEL FELT A LITTLE TIGHT. BUT IT WAS STILL DRIVABLE. MADE IT TO WORK, ONCE SHIFT WAS OVER. I WENT TO BACK OUT AND THE WHEEL WOULDN'T TURN AT ALL. COME TO.FIND OUT THIS HAS BEEN A BIG PROBLEM. ON THE 2010'S. ALL.SEEM.TO.BE HAPPONG WITH AN THE LAST 12-18 MONTHS. ALONG WITH THE PREVIOUS (FURL RANK RECALL, AND THE CURRENT AIR BAG RECALL.) THIS THINGS SHOULD BE TAKEN OFF THE ROAD! THAT'S TOO MANY MAJOR ISSUES. COME ON FORD! I GUESS IT WILL TAKE A BIG ACCIDENT FOR ANYTHING TO REALLY HAPPEN.....

WHEN I WAS DRIVING THE CAR STARTED TO SPUTTER AND WOULD NOT PICK UP SPEED. I TOOK THE CAR TO A MECHANIC WHO RAN A DIAGNOSTIC TEST AND GAVE ME THE CODES TO TAKE TO A FORD DEALERSHIP. THE SENSOR SWITCH FOR BOTH REAR BREAKS WHERE REPLACED. A WEEK LATER SAME THING HAPPENED. IT IS CURRENTLY DOING THE SAME THING. THE BREAK SYSTEM LIGHT IS COMING ON AND THE CONTROL SYSTEM LIGHT. NOBODY SEEMS TO BE ABLE TO FIX IT. I HAVE BEEN DRIVING DOWN THE HIGHWAY, ON PRIVATE STREETS WHEN THE CAR STARTS TO SPUTTER AND I HAVE TO TURN IT OFF AND ON AT LEAST 3 TIMES BEFORE IT WILL PICK UP SPEED AND GO.

TAKATA RECALL. PURSUANT TO SAFETY RECALL NOTICE 18S01/NHTSA RECALL 18V046, WE HAVE NOT BEEN ABLE TO DRIVE OUR CAR SINCE JUNE 5, 2018, ALMOST TWO MONTHS AGO. ALTHOUGH WE NOW HAVE ACCESS TO A RENTAL CAR, IT IS A PROBLEM NOT TO HAVE USE OF OUR OWN VEHICLE AND IS AN ONGOING INCONVENIENCE. WHEN WILL THE REMEDY BE AVAILABLE?

TAKARA RECALL - I AM TOLD THAT THE PARTS TO REPAIR MY VEHICLE HAVE NOT YET BEEN PRODUCED AND WON'T BE AVAILABLE FOR SOME TIME YET. I AM CONCERNED FOR MY SAFETY BECAUSE OF THIS ISSUE! WHY CAN'T PRESSURE BE APPLIED TO THE MANUFACTURER TO MAKE THIS A PRIORITY? THIS DANGEROUS SITUATION IS NOT ACCEPTABLE AND REASONABLE ACTIONS SHOULD BE TAKEN TO IMMEDIATELY BRING THIS SITUATION TO AN ACCEPTABLE CONCLUSION. THANK YOU.

INTERMITTENT PROBLEM WITH SOFT BRAKE PEDAL THAT WENT TO FLOOR NEARLY CAUSING AN ACCIDENT. MY MECHANIC CHECKED THE MASTER CYLINDER AND COULD NOT PINPOINT THE PROBLEM. TOOK VEHICLE TODAY (07-11-2018) TO WAYNE LINCOLN MERCURY TO DETERMINE WHAT IS CAUSING MY CAR TO KEEP HAVING THIS PROBLEM. I HAVE LOST ALMOST ONE WEEK OF WORK AND THE MECHANIC STILL HAS NOT FIGURED OUT WHAT IS CAUSING MY BRAKES TO FAIL. UNABLE TO BLEED THE BRAKES, ACCORDING TO MY MECHANIC. NOW WAITING ON WAYNE LINCOLN TO FIGURE OUT WHAT THE PROBLEM IS. ALREADY REPORTED THE CONDITION TO FORD AND LEARNED THIS IS A PROBLEM THAT YOU AND FORD ARE ALREADY AWARE OF.

TAKATA PLUS NUMEROUS OTHER RECALLS: POWERTRAIN CONTROL MODULE, "CONTAMINATION ON INTERNAL MOTOR CONTACTS OF THE THROTTLE BODY" REAR TAIL LIGHTS REPLACED, ARM REST REPLACED AS IT BECAME DETACHED, BATTERY REPLACED AT 23K MILES AND DOES NOT HOLD A CHARGE AND CONSISTENTLY NEEDS TO BE RECHARGED. THIS HAPPENED AT A LIGHT IN A MAJOR AND VERY BUSY INTERSECTION. I WENT AND THE CAR DID NOT MOVE AND ALMOST GOT REAR-ENDED. IT ADDITIONALLY OVER EXCELERATED ON ITS OWN. I HAD TO GET MY CAR TOWED TO DEALER AS THE CAR DIED DUE TO FAILED THROTTLE. *TT

THE COMPANY HAS SENT NUMEROUS OF NOTICES STATING THE RECALL OF THE VEHICLE BUT HAS YET TO COMPLY. THE NUMBERS ON THE PAPER ARE 16S26 & 16V384. WHEN FORD IS CONTACTED, THEY STATE THE PARTS HAVE NOT ARRIVED FROM MEXICO. THIS HAS BEEN GOING ON FOR APPROX 3 YEARS & IS UNACCEPTABLE.

I HAVE TOOK MY CAR IN FOR THE POWER STEERING AND IT'S ALWAYS REQUIRING POWER STEERING MAINTENANCE, THE STEERING WHEEL GOT STIFF WHILE DRIVING.

SURGING WHILE DRIVING ON URBAN STREET, CHECK ENGINE LIGHT CAME ON, MECHANIC SAID CODE 2111 SHOWS. CODE INDICATES MALFUNCTIONING THROTTLE BODY.

I WAS IN A PARKING LOT AND WHEN I TURNED ON IGNITION AND POWER ASSIST FAULT LIGHT LIT UP ON PANEL AND WHEN TRIED TO BACK UP HAD NO POWER STEERING. TURNED CAR OFF AND BACK ON NUMEROUS TIMES BUT SAME LIGHTS AND LOUD WARNING SOUND. TRIED TO DRIVE OUT OF PARKING LOT BUT SERVICE ADVANCE TRAC LIGHT CAME ON AND COULDN'T TURN STEERING WHEEL TO DRIVE CAR. HAD TO LEAVE MY CAR AT RESTAURANT AND CALL FOR A RIDE BACK TO WORK. THERE IS A RECALL FOR 2011 MERCURY MILAN BUT NOT 2010. THIS MAKES NO SENSE. SOMEONE IS GOING TO GET INJURED OR EVEN DIE IF NOT RECALLED FOR REPAIRS. I JUST GOT THIS CAR PAID FOR AND NOW HAVING PROBLEMS.

POWER STEERING FAILED WHILE DRIVING IN NEIGHBORHOOD AT 30 MPH. THE POWER STEERING GEAR ASSEMBLY AND TIE RODS WERE REPLACED 3 MONTHS/3,000 AGO FOR THE SAME EXACT FAILURE. THERE NEEDS TO BE A RECALL FOR THE MILAN 2010 FOR THIS ISSUE JUST LIKE THERE IS A RECALL FOR THE MILAN 2011 AND FUSION 2011/2012. SEE INITIAL COMPLAINT # 11081366.

I HAVE BEEN COMPLAINING ABOUT THIS SEVERAL TIMES TO FORD MOTOR CO AND MY FORD DEALERSHIP, GORSH IN HEMET CA WHO SAY "THEY DON'T HAVE ANY" AND NHTSA FOR MANY YEARS AND HAVE LETTERS TO PROVE IT. AS OF 6/15/18 NHTSA STATES ON THEIR WEBSITE "...REMEDY NOT YET AVAILABLE." WHAT? WHEN WILL I GET MY AIRBAG? MY FRIENDS, GRANDCHILDREN AND FATHER NEED AN AIRBAG? MY 8+ YEARS IS LONG ENOUGH TO WAIT. SO HERE'S ANOTHER COMPLAINT. IT'S TIME FOR YOU - NHTSA RECALL #16V384 AND MFG. RECALL # 16S26 OF 06-01-16 TO BE HEARD IN COURT AND GET MY AIRBAG ALONG WITH ALL OTHERS WHO HAVE BEEN WAITING ON TAKATA. (I CALLED YOUR 888 NUMBER AND WAS SENT AGAIN TO BACK TO YOUR INTERNET SITE!) EVERY TIME I SEE THIS SUBJECT ON TV AND JUST RECENTLY HEARD ANOTHER CAMPAIGN CALL "OPERATION FIND & FIX" IS ALL WELL AND GOOD AND THEY ALWAYS SEEM TO BE ON THE MANUFACTURERS SIDE... AND, SAY "GET YOUR CAR/S IN PEOPLE AND REPLACE THOSE AIRBAGS THEY CAUSE HARM AND DEATH!" DAH!!! IT'S NOT USUALLY 'US'. WE CAN'T GET THE DARN AIRBAGS! THERE NOT AVAILABLE! GET US THE 'DARN AIRBAGS' AND WE WILL PUT THEM IN. AND LET US PUT THE 'AIRBAG' IN BEFORE WE HAVE TO DESCRIBE THE "NOTE" DESCRIBING OUR EXPERIENCE BELOW BEFORE WE HAVE A "BAD" ONE !!!

WELL FOR STARTERS ITS THROWING A CODE SAYING THAT I HAVE A SMALL FUEL LEAK SOME WHERE AND THE 2 IS ONE DAY I HAD A FLAT AND AFTER I CHANGED THE TIRE THE POWER STEERING WENT OUT AND NOT ONLY THAT BUT THE CAR HAS A HEAVY VIBRATION IN IT AND WHILE DRIVING IT WANT TO TAKE OFF EITHER LEFT OR RIGHT WHICH ENDED UP WITH ME RUNNING OFF THE ROAD TWICE ALREADY

TAKATA RECALL. I HAVE BEEN WAITING FOR TWO YEARS. STILL NO AIR BAG REPLACEMENT! FORD ADVISES NOT TO LET ANYONE SIT IN FRONT PASSENGER SEAT, BUT I CANNOT DO THAT. FORD HAS NOT ACTED IN A TIMELY MANNER. FIRST NOTICE CAME IN SUMMER OF 2016.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 40 MPH, THE AIR BAG INDICATOR ILLUMINATED AND A WARNING TO REMOVE ALL ITEMS FROM THE FRONT PASSENGER SEAT WAS DISPLAYED. THE DEALER (PENSACOLA FORD, 6397 PENSACOLA BLVD, PENSACOLA, FL 32505) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE AIR BAG REPLACEMENT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 65 MPH, THE ADVANCE TRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED, WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. NEITHER AN AUTHORIZED DEALER NOR THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 214,145.

MY STEERING WHEEL COMPLETELY WENT OFF IN THE FREEWAY I GOT A SIGN ON THE DASHBOARD TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL STOPPED WORKING AS I WAS DRIVING IN THE FREEWAY. AFTER GETTING THIS FIXED LESS THEN A YEAR LATER THE SAME ISSUE HAPPENED AS I WAS DRIVING MY STEERING WHEEL JUST LOCKED AND IT WAS VERY DIFFICULT FOR ME TO STEER MY CAR TO A SAFE PLACE. THIS IS THE SECOND TIME THIS HAPPENED THE FIRST TIME BEING ON THE FREEWAY AND THIS SECOND TIME DRIVING IN THE STREETS BOTH TIMES IT HAPPENED WHILE I WAS DRIVING FROM ONE SECOND TO THE NEXT I GOT A MESSAGE TO SERVICE STEERING WHEEL NOW AND THEN MY STEERING WHEEL AUTOMATICLY LOCKED AND IT MADE IT EXTREMELY DIFFICULT TO MANUEVER THE CAR TO A SAFE PLACE. BOTH TIMES MY CHILDREN WERE IN THE CAR AND IT WAS A VERY SCARY THING TO GO THROUGH.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (JORDAN FORD, 2411 PAT BOOKER RD, UNIVERSAL CITY, TX 78148, (210) 477-8000) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON SEVERAL OCCASIONS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE STOPPING DISTANCE WAS INCREASED. ON ONE OCCASION, THE VEHICLE DROVE THROUGH AN INTERSECTION BEFORE COMING TO A STOP. THE CONTACT, A CERTIFIED MECHANIC, DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TT

BRAKES FAILING! VEHICLE WILL STOP ON INITIAL DEPRESSION OF BRAKE PEDAL. CONDITION ARISES WHEN ONCE AT A COMPLETE STOP AFTER INITIATING A BRAKING EVENT, IF PEDAL IS RELEASED AND THEN RE-DEPRESSED, THE PEDAL WILL GO TO THE FLOOR AND THE VEHICLE WILL NOT STOP. CONDITION IS INTERMITTENT, BUT GUARANTEED TO HAPPEN.

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT REGARDING A TWO YEAR DELAY BY FORD IN RECALL OF TAKATA PASSENGER SIDE AIRBAG. *LD *JS

MY WIFE HAD A TOTAL BRAKE FAILURE (PEDAL WENT TO THE FLOOR, NO WARNING LIGHTS OR ANY PRIOR PROBLEMS) AS A RESULT OF WHICH SHE WENT THROUGH A RED LIGHT. SHE ROLLED TO THE SIDE OF THE ROAD WHERE SHE SHUT EVERYTHING OFF. WHEN SHE RESTARTED THE BRAKES WORKED FINE. FORD DELER SAYS A $1454 NEW HCU UNIT MAY FIX THE PROBLEM. NO OTHER DIAGNOSIS EVEN THOUGH BRAKE SYSTEM WAS THOROUGHLY EXAMINED.

TAKATA RECALL . WE WERE NOTIFIED YEARS AGO, STILL PASSENGER SIDE AIR BAG NOT REPLACED. NOW FORD IS TELLING US NOT LET ANYONE SIT IN THE PASSENGER SEAT. FORD HAD IGNORED ALL OUR CORRESPONDENCE. IT'S REDICULOUS, WILL NEVER PURCHASE ANOTHER FORD PRODUCT.

NOTHING HAS HAPPENED YET , I'M JUST SHOCKED TO KNOW THAT THEY HAVEN'T CAME UP FOR A REMEDY FOR THE AIRBAG RECALL. IF SOMETHING HAPPENS TO MY DAUGHTER WHO DRIVES THIS CAR EVERYDAY I DON'T KNOW WHAT I WOULD DO. MY CHILDREN ARE MY LIFE !

DRIVING UP ICY CURVE UP HILL, SERVICE POWER STEERING NOW CAME ON. VEHICLE LOST ALL STEERING LOCKED AND RAN OFF ROAD. NOW IT'S IN A SUPER HUMAN STEERING MODE IN MY DRIVEWAY WHERE ITS BEEN SINCE THE INCIDENT. WAS BEING DRIVEN BY MY DAUGHTER WITH MY OTHER 4 ELEMENTARY STUDENTS ON ICY ROADS IN ALASKA. FORD IS WILLING TO KILL FAMILIES I SEE. 72,000 MILES. CALLED DEALER AND SAID SEND ME ALL INFORMATION FROM MY SCAN. NEVER HEARD BACK FROM KENDALL FORD IN ANCHORAGE.

WHILE IN MOTION THE STEERING OF MY VEHICLE BECAME VERY HARD ON A CITY STREET AS I WAS COMING HOME FROM WORK .IT WAS VERY DIFFICULT TO TURN EVEN ON THE BUSY THOROUGHFARES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE TRANSMISSION WRENCH ICON REMAINED ILLUMINATED FOR MONTHS. THE DEALER (NATCHEZ FORD LINCOLN, 14 SGT PRENTISS DR, NATCHEZ, MS 39120, (601) 445-0076) REFUSED TO PROVIDE A SOLUTION AND SUGGESTED THAT THE VEHICLE BE DIAGNOSED AND REPAIRED. THE CONTACT STATED THAT THERE WAS A REMEDY FOR AN UNKNOWN TRANSMISSION RECALL THAT WAS NOT PERFORMED ON THE VEHICLE; HOWEVER, THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER THE RECALL. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AS I WAS DRIVING, CHIME SOUNDED AND SERVICE POWER STEERING AND SERVICE ADVANCETRAC MESSAGE DISPLAYED AND WARNING LIGHTS ILLUMINATED. I PULLED OVER AND TURNED OFF VEHICLE AND DID A QUICK CHECK UNDER HOOD AND UNDER VEHICLE. WHEN I FOUND NOTHING I RESTARTED VEHICLE AND PROCEEDED TO RE-ENTER ROADWAY, CHIME ONCE AGAIN SOUNDED AND SERVICE POWER STEERING NOW AND SERVICE ADVANCETRAC NOW MESSAGES AND LIGHTS ILLUMINATED BUT NOW ALL POWER ASSIST TO STEERING WAS LOST MAKING FOR A VERY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING, THE STEERING WHEEL SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED BEFORE AND DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER BRANDON FORD (9090 E ADAMO DR., TAMPA, FL 33619) WHERE IT WAS DIAGNOSED WITH A FAILED STEERING GEAR AND TIE ROD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

HAVING PROBLEMS WITH POWER STEERING AND ELECTRONIC STABILITY. WET ROAD THE CAR WOULD SLIDE ON CURVE ROADS IN SNOW THE CAR LOOSES POWER AND WON'T BARELY MOVES RPM GO DOWN. THE STEERING WHEEL WON'T MOVE IN REVERSE SOMETIMES. TIRES GET WORN OUT EVERY 4 TO 6 WEEKS WIRES SHOW TO TIRE ON THE IN SIDE . STEERING DON'T LOCK WHEN CAR IS OFF AND KEY OUT. CAR SALES ME TO TAKE KEY OUT WHILE ITS IN GEAR. AND CAR CAN BE SHIFT IN GEAR AND STEER WHEN KEY IS NOT IN. DIDN'T DO THIS WHEN I GOT IT. ONCE AND A WHILE POWER TRAIN LIGHT COMES ON AND ITS STUCK IN LOW GEAR.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MATTHEWS CURRIE FORD IN NOKOMIS, FLORIDA 34275 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. ON MULTIPLE OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A GRINDING NOISE IN THE STEERING WHEEL. ALSO, THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUTRO FORD (132 S 5TH ST, ZANESVILLE, OH 43701, (740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED BECAUSE THE INTERIM NOTICE HAD NO TIME FRAME CONCERNING THE REMEDY AND PART AVAILABILITY. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER STATED THAT THE PART MAY BE SUPPLIED TO THE DEALER IN SPRING OF 2018. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

PANEL LIGHT CAME ON,"SERVICE POWER STEERING NOW" WHILE DRIVING,HAD TOWED,RESET, DID THE SAME THE NEXT DAY WHILE DRIVING. REPLACED GEAR AND PINION, NEXT DAY THE SAME PROBLEM OCCURRED, ALMOST HAD A WRECK. CAR HAS 117,000 MILES.NO THE TRACTION LIGHT COME ON. HAD RESET ,SAME PROBLEM. ADVANCE AUTO HAD CODES C1277,C1963,P1450,P0456

TAKATA RECALL - GOT A LETTER FROM FORD BACK 5 TO 7 YEARS AGO STATING THAT MY PASSENGER SIDE AIRBAG WAS / NEEDED REPLACEMENT. I'VE BEEN WRITING LETTER AFTER LETTER TO FORD CORP EVERY SIX MONTHS TO A YEAR AND CONTACTING MY HOME DEALERSHIP, GOSCH FORD IN HEMET, CA TRYING TO GET THEM TO REPLACE THIS BAG. THE LAST LETTER I GOT FROM FORD CROP WAS DATED 12/17 WITH AN SRN #16S26 / NHTSAS RECALL 16V-384 STATING THAT IT WAS NOW 'MY RESPONSIBILITY' AND DO NOT LET ANYONE SIT THERE...AND WILL LET ME KNOW WHEN 'PARTS ARE AVAILABLE'. REALLY - HOW LONG IS IT GOING TO TAKE TO GET A "REPLACEMENT BAG"? THIS IS RIDICULOUS. CAN YOU HELP? WE THEIR CLIENTS NEED ACCOUNTABILITY. NOW. DON'T PUT THE BLAME ON US. FORD - GET THE PARTS. I WILL BE HAPPY TO SEND YOU ALL THE LETTERS THAT I'VE SENT OR YOU CAN CONTACT RON/SERVICE MANAGER AT GOSCH/HEMET... I'VE TALK TO HIM SEVERAL TIMES REGARDING THIS PROBLEM/ISSUE AND HE BLAMES IT ON FORD CORP. NOT GETTING HIM/THEM PARTS/AIRBAGS AND MANY CUSTOMERS ARE WAITING FOR THEM.

THE REPAIR IS NOT AVAILABLE AND HASN'T BEEN FOR A VERY LONG PERIOD OF TIME. THE RANGER PICKUP DRIVERS ARE TOLD TO COME ON DOWN FOR REPAIRS BUT OUR CAR STILL DOES NOT HAVE AVAILABLE PARTS.

MY WIFE WAS DRIVING THE CAR IN THE PARKING OF A BUSY SHOPPING CENTER WHEN UNEXPECTEDLY SHE WAS UNABLE TO STEER THE CAR AS THE STEERING WHEEL LOCKED UP ON HER. SHE ALMOST CRASHED BUT LUCKILY WAS ABLE TO AVOID THE CAR AS SHE WAS ATTEMPTING TO MAKE A TURN. RECEIVED TWO ERRORS (1) SERVICE POWER STEERING NOW AND (2) SERVICE ADVANCEDTRAC. FROM WHAT I'M RESEARCHING IT SEEMS THAT THERE IS A RECALL FOR THE 2011 MODEL BUT THE 2010 EVEN THOUGH THESE ARE THE SAME COMPONENTS...? CAR HAS 76K MILES.

2010 MERCURY MILAN, CONSUMER WRITES IN REGARDS TO PASSENGER AIRBAG INFLATOR SAFETY RECALL.*LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME.*JS *JS *TR *JS

I RECEIVED A RECALL NOTICE FOR MY VEHICLE AND I LOOKED IT UP WITH MY VIN NUMBER AND IT SAID I HAD A RECALL ON MY VEHICLE. I'M UPLOADING THE NOTICE

POWERING STEERING STOPPED WORKING WHILE DRIVING AND STILL ISN'T WORKING

I WAS DRIVING STRAIGHT AT A STEADY 30 MPH AND HIT THE BRAKES ON LIGHT ICE WHEN APPROACHING A RED LIGHT. THE ANTILOCK BRAKES ACTIVATED FOR ABOUT ONE-HALF SECOND, AND THEN THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, WITH ONLY THE MOST MINIMAL BRAKING OCCURRING IN THE VERY LAST INCH OF PEDAL TRAVEL. THE CAR CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. FORTUNATELY, THERE WAS NO CROSS TRAFFIC ENTERING THE INTERSECTION AT THE TIME AND THERE WERE NO INJURIES. I TOOK THE CAR TO THE LINCOLN DEALER WHO SAID THE ABS MODULE HAD FAILED, AS HAD THE MASTER CYLINDER. AT NO POINT DURING THE EVENT, OR AFTERWARD, DID ANY BRAKE LIGHT COME ON AND NO WARNING MESSAGE DISPLAYED ON THE DASHBOARD TEXTUAL DISPLAY, DESPITE THE CAR HAVING VIRTUALLY NO BRAKES. THE CAR WAS IN THE DEALER REPAIR SHOP FOR FIVE DAYS AND I WAS CHARGED $1,686.66. AT NO POINT PRIOR TO THE FAILURE DID THE BRAKES EXHIBIT ANY ISSUES WHAT-SO-EVER. IT WAS A SUDDEN AND FULL BRAKE SYSTEM FAILURE WITH ABSOLUTELY NO PRIOR WARNING AND NO DASHBOARD INDICATORS OF BRAKE FAILURE AFTERWARD.

TL-CONTACT OWNS A 2010 MERCURY MILAN ---- RECEIVED RECALL LETTER FROM MERCURY -- BRAKE PEDAL -- ABS PUMP -- BRAKE BOOSTER AND WATER PUMP WAS REPLACED A YEAR AGO AND BRAKE PEDAL NOW GOES TO THE FLOOR AND VEHICLE IS HARD TO STOP WHEN COMING TO A LIGHT OR STOP SIGN. VIN TOOL _ RECALL INCOMPLETE -- 166,000 MILES ON VEHICLE. 1RECALLSASSOCIATED WITH THIS VIN NOV 20,2015 MANUFACTURER RECALL NUMBER15S34 NHTSA RECALL NUMBER15V793 RECALL STATUSRECALL INCOMPLETE SUMMARYAFFECTED VEHICLES MAY DEVELOP A CRACK IN THE FUEL TANK OVER TIME. FORD IS NOT AWARE OF ANY ACCIDENTS, FIRES OR INJURIES ATTRIBUTED TO THIS CONDITION. SAFETY RISKA FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN LEAD TO A FIRE. REMEDY1. DEALERSHIPS WILL ANALYZE DIAGNOSTIC TROUBLE CODES DTCS AND PERFORM A LEAK TEST ON THE CANISTER PURGE VALVE CPV. CPVS WILL BE REPLACED AS NECESSARY. 2. THE FUEL TANK WILL BE INSPECTED FOR CRACKS, AND WILL BE REPLACED AS NECESSARY. 3. THE VEHICLE POWERTRAIN CONTROL MODULES WILL BE REFLASHED WITH NEW SOFTWARE STRATEGY. FORD PROVIDED THE GENERAL REIMBURSEMENT PLAN FOR THE COST OF REMEDIES PAID FOR BY VEHICLE OWNERS PRIOR TO NOTIFICATION OF A SAFETY RECALL IN FEBRUARY 2015. THE ENDING DATE FOR REIMBURSEMENT ELIGIBILITY IS JANUARY 31, 2016. RECALL STATUS RECALL INCOMPLETE

'TAKATA RECALL' RECEIVED LETTER FROM FORD ADVISING NOT TO LET ANYONE SIT IN THE PASSENGER FRONT SEAT. REMEDY PARTS ARE NOT AVAILABILE AT THIS TIME. RECALL 16S26.

I WAS DRIVING MY 2010 MERCURY MILAN. I HAD A FLAT TIRE. NOW THE "SERVICE THE ADVANCE TRACK" AND THE "SERVICE THE POWER STEERING" WARNING MESSAGE WILL NOT TURN OFF AND THE CAR NO LONGER HAS POWER STEERING. THIS IS A RECALL ISSUE ON THE 2011 MILAN. THE 2010 HAS THE IDENTICAL PART. WHY IS THE DEFECT A RECALL ON THE 2011 MILAN AND NOT ON THE 2010? IT IS THE SAME DEFECTIVE PART.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 5 MPH, THE STEERING FAILED AND WAS DIFFICULT TO MANEUVER. THE SERVICE POWER STEERING NOW AND SERVICE THE ADVANCE TRAC INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 222,000.

7/2016 I RECEIVED MY FIRST RECALL NOTICE FROM FORD STATING MY PASSENGER TAKATA AIRBAG WAS RECALLED. AT THAT TIME MY LOCAL FORD DEALER SAID THE PARTS WERE BEING RELEASED BY "ZONE IN THE U S". 12/2017 I RECEIVED MY SECOND LETTER FROM FORD NOW TELLING ME THAT THIS COULD NOT BE REMEDIED UNTIL "SPRING 2018" AND IN THE MEANTIME "NO ONE SHOULD RIDE IN THE PASSENGER SEAT". DUH, JUST HOW IN THE HECK IS A HOUSEHOLD SUPPOSE TO FUNCTION IN THIS MANNER? THIS IS ABSOLUTELY RIDICULOUS ON FORD'S PART.

TAKATA INFLATORS - WE RECEIVED A NOTICE OVER A YEAR AGO THAT REPLACEMENT WOULD BE IN SPRING 2017. WAITED AND CALLED SEVERAL TIMES - NOW A SECOND LETTER IT IS SPRING 2018. THE DESIRED OPTION IS FOR PASSENGERS IN FRONT SEAT NEEDING TO SIT IN BACK SEAT - DIDN'T SPEND ALL THIS MONEY, WAIT THIS LONG ONLY TO WAIT SO MORE - WHAT ARE OPTIONS TO GET THIS DONE SOONER SINCE WE HAVE ALREADY BEEN WAITING TWO YEARS.

TL-CONTACT OWNS A 2010 MERCURY MILAN - --- CONTACT STATED POWER STEERING THAT WENT OUT - A FEW WEEKS AGO AGO - GOING 35 MPH WHEN STEERING FAILED ---CONTACT HAD CALLED FORD/MERCURY DEALERSHIP AND DEALERSHIP STATED 0 RECALLS ON VEHICLE .... 0 RECALLS ASSOCIATED WITH THIS VIN

WHILE DRIVING TO WORK THIS MORNING ON THE HIGHWAY. THE POWER STEERING ASSIST AND THE ADVANCED TRACTION CONTROL FUNCTIONS BOTH ALARMED AND STOPPED WORKING. I WAS ABLE TO GET TO WORK, BUT NOW I CANNOT STEER AT ALL. BOTH WARNING LIGHTS ARE ILLUMINATED AND BOTH FUNCTIONS CONTINUE TO NOT WORK.

PULLING OUT OF DRIVEWAY TO ENTER STREET STEERING LOCKED COULDNT TURN CAR LIGHT CAME ON AND IT READ POWER STEERING ASSIT.DEFAULT.

"TAKATA RECALL" IN JULY 2016, I RECEIVED A RECALL NOTIFICATION FROM FORD ADVISING THAT THE AIR BAG INFLATORS WERE DEFECTIVE. I JUST RECEIVED ANOTHER LETTER FROM FORD DATED DECEMBER 2017 ADVISING THAT IT WAS UNSAFE FOR ANYONE TO OCCUPY THE FRONT PASSENGER SEAT UNTIL THE RECALL REVISION IS COMPLETE. I FIND THIS TO BE TOTALLY UNACCEPTABLE AS THIS IS OUR ONLY FAMILY CAR. I SUGGEST THAT THE FORD MOTOR COMPANY FURNISH REPLACEMENT CARS WITH WORKING AIR BAGS TO THOSE OF US AFFECTED, AT THEIR EXPENSE UNTIL THE PASSENGER AIR BAG IN MY CAR IS REPAIRED. SINCE WE ARE NOW BEING ADVISED THAT A FRONT PASSENGER INVOLVED IN A FRONT END COLLISION COULD BE FATALLY INJURED, WE HAVE LOST THE SAFE USE OF OUR CAR. PLEASE INVESTIGATE THIS MATTER AS SOON AS POSSIBLE. PLEASE SEE WARNING ON DECEMBER 2017 RECALL LETTER.

COOPER CS4 TOURING TIRES CONTINUED LOSS OF AIR PRESSURE ON ALL 4 TIRES. THESE TIRES HAVE BEEN DISMOUNTED AND REMOUNTED AT LEAST 3 TIMES TO RESEAL THE BEADS BUT AFTER A FEW MONTHS WILL START TO LEAK AIR. AIR LOSS IS APPROXIMATELY 3 PSI PER DAY. SIDE WALLS AND TREAD AREAS HAVE EXCESSIVE SURFACE CRACKING. ONE YEAR EARLIER ONE OF THE TIRES BLEW OUT AND WAS REPLACED WITH A COOPER CS5 TIRE BECAUSE THE CS4 WAS DISCONTINUED. THAT TIRE HOLDS AIR PERFECTLY. THIS IS A DANGEROUS PROBLEM AND HAS ALREADY LEAD TO A BLOW OUT.

THE BRAKE PEDAL HAD EXCESSIVE TRAVEL. WHEN PRESSURE WAS APPLIED TO SLOW THE VEHICLE, THE PEDAL WOULD NOT HOLD STEADY, BUT WOULD DRIFT TO THE FLOOR. THE VEHICLE WOULD SLOW DOWN AND STOP, BUT WHEN SLOWING FROM A RELATIVELY HIGH SPEED, IT WAS NECESSARY TO "PUMP" THE BRAKE PEDAL. ONE WOULD HAVE TO WONDER IF TOTAL BRAKE FAILURE WOULD EVENTUALLY OCCUR. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. IT WAS IN THE SHOP FOR SEVERAL DAYS, AS NO REASON FOR THE PROBLEM COULD BE DETERMINED. EVENTUALLY THEY CONTACTED FORD FOR TECHNICAL ASSISTANCE IN DIAGNOSING THE PROBLEM. ACCORDING TO THEIR TESTS, THE PROBLEM WAS WITH THE HYDRAULIC CONTROL MODULE, WHICH WAS BYPASSING BRAKE FLUID INTERNALLY, AND IT WAS REPLACED. WHILE IT HAS ONLY BEEN A FEW DAYS SINCE THE REPAIR, THE BRAKE PERFORMANCE IS MUCH IMPROVED. I CHECKED ONLINE AND SEE THAT THERE HAVE BEEN PROBLEMS WITH FORD FUSIONS AND MERCURY MILANS HAVING BRAKE FAILURE. I BELIEVE THAT THIS IS A SERIOUS PROBLEM THAT COULD RESULT IN INJURY OR DEATH. DRIVERS OF MY VEHICLE, EVEN AFTER REPAIR, ANTICIPATE POTENTIAL BRAKE PROBLEMS WHEN WE DRIVE.

THERE IS A RECALL ON THE AIRBAGS, IN CASE OF A CAR CRASH THEY WILL RUPTURE. I CALLED A FORD DEALER AND I WAS INFORMED THAT THEY ARE WAITING FOR THE REPLACEMENT MATERIAL. WHAT IF I GET IN A CAR ACCIDENT TODAY? HE SAID THAT THEY DON'T HAVE THIS REPLACEMENT MATERIAL THROUGHOUT THE COUNTRY. IT IS UNACCEPTABLE!

TAKATA RECALL PLUS OTHERS FOR MERCURY MILAN 2010 MANUFACTURED IN 02 AND 03/2010. VEHICLE WAS IN MOTION ALL THE TIME THE ERRORS OCCURRED.

SINCE RECEIVING THE RECALL NOTICE FOR THE JUNE 1, 2016 RECALL OF THE TAKATA AIRBAG, I HAVE GONE TO BOTH FORD AND LINCOLN DEALERSHIP TO GET IT REPAIRED. I ALSO HAVE FOLLOWED UP WITH CALLS ON MANY OCCASIONS. IT IS NOW DEC. 2017 AND I SPOKE WITH THE FORD CORPORATION TODAY AT 800-392-3673 AND THEY TOO SAY I STILL MUST WAIT. I JUST WANT MAKE A COMPLAINT ABOUT THIS PROBLEM WHICH I'M SURE OTHERS HAVE BROUGHT TO YOUR ATTENTION. ANY HELP IS MOST APPRECIATED. 16V384 NHTSA RECALL MANUFACTURE RECALL NUMBER 16S26

2 BRAKE WARNING LIGHTS APPEARED ON DASH. BRAKE PEDAL SOFT AND WENT TO FLOOR. VERY LITTLE BRAKING POWER . ALMOST ROLLED THROUGH INTERSECTION. 76 YEAR OLD LADY (MY MOTHER) TERRIFIED TO DRIVE THE CAR. TAKING TO DEALER TOMORROW.

REAR TAIL LIGHT FAILURE. WHEN HEADLIGHTS ARE ON TAIL LIGHT DOES NOT COME ON WHEN BRAKE IS APPLIED..

TAKATA RECALL NOTIFIED BY MAIL MY VEHICLE WAS UNDER AN AIRBAG RECALL IN MID-2016. VEHICLE MANUFACTURER STILL DOES NOT HAVE PARTS TO FIX. VERIFIED WITH MANUFACTURER 11/20/17.

CAR WAS HAVING NO PROBLEMS UNTIL 30 SECONDS AFTER I PUT IT IN DRIVE, THE CAR STARTED BEEPING AND FLASHING THE WARNING SIGN 'SERVICE ADVANCETRAC'IN YELLOW LETTERS AND THEN A MINUTE LATER IT BEEPED AND SAID 'SERVICE POWER STEERING NOW' IN BOLD RED LETTERS. I PARKED MY CAR AT WORK AND THE STEERING WHEEL LOCKED UP AND I COULDN'T GET IT TO BUDGE. HAD TO HAVE MY CAR TOWED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MUZI FORD (557 HIGHLAND AVE, NEEDHAM, MA 02494, PHONE NUMBER: (800) 296-8360) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - WE HAVE BEEN WAITING FOR AT LEAST A YEAR TO HAVE THE AIR BAGS REPLACED. WE HAVE JUST CHECKED AGAIN, THIS TIME WITH 2 OF OUR LOCAL FORD DEALERS AND THEY SAY THEY HAVE NO REPLACEMENTS AVAILABLE. WE LIVE IN COASTAL CA -- WARM/HUMID -- SO WE ARE CONCERNED THAT IT IS TAKING SO LONG. DO WE JUST HAVE TO SIT AND WAIT? THIS DOESN'T SEEM LIKE TIMELY REPLACEMENT. THANK YOU.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT NOTICED THAT THE LUG NUTS WERE FRACTURED AND DETACHED FROM THE FRONT WHEELS. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO HINES PARK FORD (56558 PONTIAC TRAIL, NEW HUDSON, MI 48165), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED METRO FORD AT (305) 751-9711 (9000 NW 7TH AVE, MIAMI, FL 33150) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT. *BF UPDATED 8/9/18*JB

TAKATA RECALL -- NO REPLACEMENT PARTS HAVE BEEN MADE AVAILABLE BY THE MANUFACTURER OR AUTO MAKER. THE DEFECT STILL EXISTS THOUGH THE RECALL HAS BEEN IN EFFECT FOR YEARS!

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FREMONT FORD IN FREMONT, MICHIGAN, 49412 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THERE MAY BE AN ISSUE WITH MY PASSENGER SIDE AIRBAG DEPLOYING PROPERLY IN THE CASE OF COLLISION. HOWEVER, THE AUTOMOBILE MANUFACTURER HAS NOT ISSUED A RECALL WITH INSTRUCTIONS ON HOW TO RESOLVE THE PROBLEM.

TAKATA RECALL. THIS RECALL HAS BEEN GOING ON SINCE 06/01/2016. FORD CANNOT FIX THIS PROBLEM BECAUSE THEY DO NOT HAVE THE PART. NOW WE HAVE RECEIVED NOTICE THAT TAKATA IS BANKRUPT. SO WE ARE LEFT WITH A VEHICLE WHICH NO ONE CAN RIDE IN THE PASSENGER SEAT DUE TO THE POSSIBILITY OF DEATH WORST CASE SCENARIO! DO YOU WANT TO PUT A FAMILY MEMBER IN THAT SEAT AND ROLL THE DICE!! SOMEONE NEEDS TO COME UP WITH A FIX NOW. CAN FORD NOT DISMANTLE THE AIR BAG TO NOT RELEASE AS A TEMPORARY FIX UNTIL THE PART COMES IN? AT LEAST THIS WOULD BE BETTER FOR THE OWNERS OF THE VEHICLE SO THE SEAT COULD BE USED. NOT TO MENTION, SAFER! OH, BUT THAT MIGHT COST SOMEONE $ AND EVEN THOUGH IT IS THEIR FAULT, THE COLLATERAL DAMAGE IS WORTH THE RISK RATHER THAN LOOSE THE $....WHAT A SAD COUNTRY WE ARE LIVING IN. IT HAS BEEN OVER A YEAR AND COMPANIES CANNOT COME UP WITH A FIX! I AM SHOCKED THAT FORD HAS NOT GOTTEN MORE INVOLVED THAN THEY HAVE SINCE THEY WILL BE THE ONES WHO WILL BE SUED IF ANYTHING BAD HAPPENS. THEY MADE THE VEHICLES AND ARE THEREFORE RESPONSIBLE. NO ONE REALLY CARES WHO MADE THE AIRBAGS. FORD SHOULD STEP UP AND MAKE THIS RIGHT.

TAKATA RECALL: AS OF 11/1/2017 AT WWW.AIRBAGRECALL.COM, THIS RECALL (WHICH INCLUDES MY VEHICLE) JUN 1, 2016, NHTSA RECALL NUMBER 16V384 IS SHOWN AS "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE". THIS MEANS I HAVE BEEN REQUIRED TO DRIVE A CAR THAT IS A DANGER TO ME OR PARK IT FOR 16 MONTHS.

POWER STEERING HAS SENT COMPLETELY OUT, CAUSING A MINOR COLLISION. ALSO SUNROOF AND FRONT WINDSHIELD LEAKS WHICH IS CAUSING MOLD GROWTH

TAKATA RECALL......CALLED DEALERSHIP TO SCHEDULE AN APPOINTMENT TO REPLACE AIRBAG AND WAS TOLD THE PART WASN'T MADE AVAILABLE AND PROBABLY WOULDN'T BE FOR SOME TIME AND THAT I HAD TO WAIT FOR A LETTER FROM FORD. THIS SHOULD BE READILY AVAILABLE SINCE IT IS POTENTIALLY LIFE THREATENING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TAKATA RECALL. I RECIEVED NOTICE OF RECALL IN JUNE 2016 AND I HAVE BEEN UNABLE TO GET AIRBAG REPLACED. EVERYTIME I CALL DEALERSHIP IM TOLD THE PARTS IS NOT AVAILABLLE. THAT IS TO DANGEROUS SITUATION TO BE RIDING AROUND WITH. BUT IT IS YOUR ONLY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED FRIENDLY FORD (660 N DECATUR BLVD, LAS VEGAS, NV 89107; 866-724-9143) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR BECAUSE SHE RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (AL PACKER FORD ROYAL PALM BEACH (10601 SOUTHERN BLVD, ROYAL PALM BEACH, FL 33411, (888) 764-0252) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I SEE IN THE NHTSA DATABASE THAT MY VEHICLE WAS SUBJECT TO A RECALL FOR THE AIRBAG INFLATOR IN JUNE OF 2016. I HAVE NOT RECEIVED ANY NOTIFICATION FROM THE MANUFACTURER NOR HAVE I BEEN CONTACTED TO BRING IN MY CAR FOR A REPLACEMENT. THIS HAS NOW BEEN 16 MONTHS SINCE THE RECALL. WHEN CAN I HAVE MY INFLATOR REPLACED?

RECALL WAS SENT JUNE 2016 AND HAVE FOLLOWED UP WITH FORD DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE AIR BAG TO REPLACE THE DEFECTIVE ONE. MY WIFE A CANCER SURVIVOR AND HAS A PILLOW THAT SHE PLACES IN THE FRONT OF HER BODY WHEN I DRIVE TO PROTECT THE SURGERIES SHE HAS DONE SO THAT THERE IS NOT SEVERE INJURIES IF IN AN ACCIDENT OR THE AIR BAG DEPLOYS ON ITS OWN

TAKATA RECALL FIRST RECEIVED RECALL NOTICE JULY 2016 FOR THE PASSENGER FRONTAL AIRBAG INFLATOR. CALLED ROUNTREE MOORE FORD IN LAKE CITY, FLORIDA. THEY DID NOT HAVE REPLACEMENT AIRBAGS. ROUNTREE MOORE TOLD ME TO CALL FORD TO GET STATUS OF AIRBAG AVAILABILITY. FORD TOLD ME PARTS ARE NOT AVAILABLE RIGHT NOW AND I WILL GET A SECOND NOTICE WHEN THE PARTS ARE AVIALABLE. STILL WAITING ON THAT SECOND NOTICE. IT'S BEEN OVER A YEAR NOW.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16VC38400 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KINSEL FORD IN PLEASANTON, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REAR PASSENGER SIDE TAIL LIGHT STAYS ILLUMINATED EVEN WHILE BRAKE PADDLE IS ENGAGED... BASICALLY I HAVE NO BRAKE LIGHTS... ALSO FUEL RECALLS STILL HASNT BEEN DONE ON MY VEHICLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING AT UNKNOWN SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO TURN, AND THE SERVICE POWER NOW AND SERVICE AUTO TRACK INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (INVER GROVE FORD LINCOLN, 4725 S ROBERT TRL INVER, GROVE HEIGHTS, MN 55077), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE RESET ITSELF, BUT THE DEALER STATED THAT THE STEERING FAILURE WAS NOT REPAIRED. THE CONTACT WAS DRIVING THE VEHICLE AGAIN AND THE SERVICE POWER STEERING AND SERVICE AUTO TRACK INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS REFERRED TO THE MANUFACTURER AT 1-800-521-4140, BUT THE CONTACT HUNG UP DURING THE CALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 122,009.

TAKATA RECALLA IN JULY 2016 I RECEIVED A SAFETY RECALL. FORD STATES THEY DON'T HAVE RECALL PARTS YET. WE ARE IN WARM HUMID CLIMATE. DO YOU HAVE ANY SAFETY ADVICE? WE CAN NOT DISCONNECT THE PASSENGER AIR BAG.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 50 MPH, THE ADVANCE TRACK WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS STIFF AND NEEDED EXTRA FORCE TO TURN. THE CONTACT MENTIONED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED AFTERWARDS. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

POWER STEERING ASSIST / SERVICE ADVANCE TRACK CAME ON WITH NO POWER TO STEER WHILE DRIVING.

THE SENSORY RESTRAIN SYSTEM (AE5Z14B321A) WENT BAD ON A CAR THAT HAS SAT FOR MOST OF ITS LIFE. I RECEIVED THE CAR FROM MY GRANDMA WITH AROUND 8000 MILES ON IT. THIS WE BAD WITH ABOUT 11900 MILES. I RESEARCHED THIS AND FOUND OUT THIS WAS A COMMON PART GOING BAD. THERE WAS NEVER RECALLS DONE BECAUSE THE PART WENT BAD WITH MOST PEOPLE WHILE UNDER WARRANTY. THIS ONE PART AND LABOR COST ME ALMOST 1000.00. 1000.00 FOR A PART THAT WAS COMMONLY BREAKING. BUT BECAUSE IT SAT FOR SO LONG THE WARRANTY RAN OUT AND I AM LEFT WITH A HUGE EXPENSE TO A PART THAT WAS COMMONLY BREAKING. TO WHAT WENT WRONG. THE AIRBAG LIGHT CAME ON, WRENCH LIGHT, SERVICE ADVANCE TRAC LIGHT AND TRACTION CONTROL LIGHT CAME ON. I AM 6 MONTHS PREGNANT AND HAVE A 2 YEAR OLD IN MY CAR AND I GOT TOLD THAT THIS CAUSED ALL SECURITY FEATURES TO BE TURNED OFF. IF I WAS TO BE IN AN ACCIDENT MY FAMILY AND I WOULD OF NOT BEEN PROTECTED. BUT THIS IS A COMMON PART GOING BAD BUT NO ONE SAID ANYTHING BECAUSE THEY WENT BAD WHEN EVERYONE HAD WARRANTY.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. AFTER THE VEHICLE WAS PARKED, THE INTERIOR DOOR HANDLE WOULD NOT OPEN THE DOOR. THE CONTACT HAD TO EXIT THROUGH THE PASSENGER SIDE DOOR OR MANUALLY RESTART THE VEHICLE. AN UNKNOWN DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE STATIONARY, THE VEHICLE LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS TOWED TO KAISER MILLER FORD IN COLLEGEVILLE, PENNSYLVANIA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART FOR THE REPAIR WAS ON BACKORDER FOR NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 170,000.

POWER STEERING WENT OUT COMPLETELY WHILE DRIVING ON A CITY STREET. FINE DURING DRIVE ON HIGHWAY AND WENT OUT ON CITY STREET WHILE GOING INTO A TURN GOING LEFT.

PICKED MY CAR UP AT MY WIFE'S JOB WHO WAS USING IT. IN THE PARKING LOT, STARTED THE CAR AND WHEN I WENT TO TURN, THE STEERING LOCKED UP AND RECEIVED A "POWER ASSIST FAULT" NOTIFICATION ON THE DASH.

STARTED CAR, MESSAGE CAME UP ON THE PANEL, "POWER STEERING ASSIST FAULT" NOW I CANNOT GET IT TO SHIFT OR THE STIRRING WHEEL TO TURN. THIS STARTED ON 8/20/2017. I WAS PARKED ON THE STREET IN FRONT OF MY HOME.

EXACT SAME ISSUE AS REPORTED IN 2007-2009 MERCURY MILAN. BRAKES ARE SUPER SOFT AFTER I HAD BRAND NEW BRAKE PADS, ROTORS AND CALIPERS PUT ON AND HAD THE LINES BLED FOR ANY AIR IN THEM. I ALMOST CRASHED DUE TO THIS ISSUE A FEW TIMES WITH ONE BEING ALMOST DEADLY. I WAS DRIVING ROUGHLY 55 MILES AN HOUR ON A HIGHWAY WHEN I TRIED STOPPING AND THE BRAKES BASICALLY GAVE OUT FOR NO APPARENT REASON. I LOST CONTROL OF THE VEHICLE BUT WAS ABLE TO AVOID A CRASH AND ALMOST HAD A HEART ATTACK FROM IT. THE BRAKES CONTINUE TO BE SUPER SOFT AND IT REQUIRES A LOT OF DISTANCE TO MAKE SURE MY CAR STOPS ON STOP SIGNS AND TRAFFIC LIGHTS IN TIME. IT IS EXTREMELY UNSAFE AND I BASICALLY CANNOT DRIVE MY ONLY VEHICLE THAT I HAVE.

TL* THE CONTACT OWNS A 2010 (NA) MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKES AND ROTORS WERE CORRODED AND WERE CLEANED UP BY THE TECHNICIAN. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER (BILL BROWN FORD IN LIVONIA, MI) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC UNIT, ALL FOUR BRAKES, AND THE ROTORS NEEDED TO BE REPLACED. THE FAILURES WERE NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND A VOICE MESSAGE WAS LEFT WITH A REPRESENTATIVE. THE CONTACT STATED THAT NO ONE RETURNED THE CALL. THE FAILURE MILEAGE WAS 33,808. UPDATED 10/18/17*LJ *TR

I WAS DRIVING IN THE ROAD AND DROVE OVER A POTHOLE. AS I PRESSED THE BREAK PEDAL, THE PEDAL VIBRATED AND WENT "SOFT." I HAD TO PRESS THE BRAKE ALL THE WAY DOWN TO THE FLOOR TO GET THE CAR TO STOP. IT HAPPENED THREE TIMES. THE FIRST TWO TIMES, THE BRAKES RETURN TO NORMAL IN A ABOUT 15-30 MINUTES, BUT AFTER THE THIRD TIME, THE BREAKS STOOD "SOFT." I TALKED TO SERVICE SPECIALIST AT A FORD DEALER AND THEY ARE AWARE OF THIS PROBLEM. MY INVESTIGATION LEAD TO THIS PROBLEM AFFECTING MILANS FROM 2009 AND BELOW. WELL MINE IS A 2010 AND IT ALSO HAS THIS ISSUE.

THE CAR WAS INSIDE AN ATTACHED GARAGE WITH CHILDREN BUCKLED INTO THEIR CARSEATS. MY HUSBAND WAS IN THE DRIVER SEAT. I WAS STANDING OUTSIDE THE CAR WAVING BYE TO THE KIDS. WHEN MY HUSBAND STARTED THE CAR, WE HEARD AN ODD SOUND, THEN SAW SMOKE AND FLAME COMING FROM BETWEEN THE CARSEATS. WE GOT THE KIDS OUT, AND I CALLED 911 WHILE MY HUSBAND POPPED THE TRUNK AND PUT THE GARDEN HOSE ON THE FLAMES. THE HYBRID BATTERY WAS ON FIRE. WHEN FIREFIGHTERS ARRIVED, THEY SPRAYED FIRE RETARDANT FOAM ON THE CAR AND PUSHED IT OUT OF THE GARAGE. THE FIRE BURNED THROUGH THE BACK SEAT ON THE PASSENGER SIDE. THE CARSEAT MY SON HAD BEEN SITTING IN WAS BURNED THROUGH AS WELL.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE "POWER STEERING ASSIST FAULTY" WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. FURTHERMORE, THE STEERING BECAME DIFFICULT TO TURN LEFT OR RIGHT. LTD FORD IN CENTRALIA, ILLINOIS WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT FOUND A RECALL FOR THE MODEL YEARS 2010 - 2012, BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 80,000. ...UPDATED 10/19/17 *BF UPDATED 10/24/2017*JS

RECEIVED RECALL NOTICE LAST YEAR IN JULY 2016. REQUESTING STATUS ON WHEN THIS RECALL WILL BE COMPLETED BY FORD. IT HAS BEEN OVER ONE YEAR AND WITH CURRENT MEDICAL CONDITIONS HAVE SOME RESERVATIONS ABOUT DRIVING A CAR WITH POSSIBLE AIR BAG DEPLOYMENT. SAFETY RECALL 16S26/NHTSA RECALL 16V-384

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 70 MPH, THERE WAS A REDUCTION IN ENGINE POWER AND THE SERVICE REPAIR AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. AFTER RESTARTING THE VEHICLE, IT WAS ONLY ABLE TO BE DRIVEN FOR A SHORT DISTANCE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 69,953.

I M DRIVING ON FREEWAY WITH 70 MPH AND ALL OF SUDDEN THE SPEED REDUCES AND UNABLE TO ACCELERATE, WRENCH ICON SHOWS UP.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE PROCEEDING OUT OF THE PARKING LOT, THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER SHE DROVE 2 MILES, SHE DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. UPDATED 09/29/17*LJ *TR

POWER STEERING WENT OUT WHILE DRIVING ON A VERY BUSY ROAD WITH WARNING TO SERVICE POWER STEERING NOW, SERVICE ADVANCETRAC. MY BOYFRIEND HAD TO DRIVE US HOME SINCE THE STEERING WAS TOO HARD FOR ME TO DRIVE.

FUEL TANK & CANISTER PURGE VALVE RECALL - 15S34 RECALL - VEHICLE WAS INSPECTED FOR RECALL IN AUGUST 2016 AND PASSED THE RECALL AND THE RECALL WAS CLOSED BY FORD. IN JULY 2017, THE VEHICLE HAD A CHECK ENGINE LIGHT AND MESSAGE TO CHECK FUEL TANK INLET THAT WOULD COME ON AND GO OFF IN. THE CHECK ENGINE LIGHT CODE WAS RELATED TO THE EVAP SYSTEM. VEHICLE WAS TAKEN TO THE SAME FORD DEALERSHIP THAT PERFORMED THE RECALL IN 2016. THE CANISTER PURGE VALVE FAILED AND THE FUEL FILLER PIPE HAD LEAKS AND NEEDED REPLACEMENT. THE FORD DEALERSHIP SUBMITTED A 360 CLAIM FOR THE PARTS AND LABOR. THE 360 CLAIM WAS DENIED BECAUSE THE CAR WAS OUTSIDE THE 7 YEARS OF SERVICE AND THE DEALERSHIP WOULD NOT WARRANTY THE CLAIM BECAUSE THE RECALL HAD ALREADY BEEN CLOSED.

THE POWER STEERING GOES OUT AND A MESSAGE APPEARS ON THE DASHBOARD THAT TELLS YOU THAT THE POWER STEERING ASSIST IS OFF MAKING THE WHEEL IS VERY HARD TO TURN AND DRIVING SAFELY IMPOSSIBLE.

AT 71,000 MILES VEHICLE DEVELOPED FAILURE OF ELECTRONIC THROTTLE BODY. THIS LEAD TO CAR ENTERING "LIMP HOME" MODE. OCCURRED IN BUSY TRAFFIC EXPOSING PASSENGERS TO POTENTIAL RISK - NO INJURY OCCURRED. FORD HAS ACKNOWLEDGED ETB DEFECTS IN 2010 MILAN VIA THEIR CUSTOMER SATISFACTION PROGRAM 13NO3. HOWEVER THIS PROGRAM DOES NOT APPLY TO HYBRIDS. EVENT BEING REPORTED TO LEND CREDENCE TO POTENTIAL THAT ISSUE ALSO EXTENDS TO HYBRID MODEL(S).

ENGINE LIGHT WAS ON AND INTERMITTENTLY SMELLED GAS OR GOT FUEL FILL CHECK INDICATOR. UPON DIAGNOSTIC MIL P0455 AND P0457. CANISTER PURGE VALVE HAD TO BE REPLACED PAID $300. GOING THROUGH MY RECORDS I FOUND THAT ON APRIL 5,2016, I HAD A RECALL 15S34 FUEL TANK AND CANISTER PURGE VALVE INSPECTION COMPLETED. THERE WAS NO EVIDENCE OF CRACKS OR LEAKS SO ONLY RECALIBRATION WAS COMPLETED. NOW LESS THAN 10,000 MILES LATER A REPLACEMENT WAS NEEDED. AWAITING REVIEW FOR A REFUND FROM FORD DEALERSHIP

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE CHECK FUEL WARNING INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL FUEL ODOR. THE VEHICLE WAS TAKEN TO AUTO ZONE WERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO THE QUIRK FORD DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL FILLER NECK WOULD NEED TO BE REPLACED. A YEAR PRIOR TO THE FAILURES, THE VEHICLE WAS TAKEN TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS INSPECTED AND FOUND TO HAVE NO LEAKS. THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 125,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EMERGED FROM THE FRONT OF THE VEHICLE. THE CONTACT STOPPED AND PULLED THE VEHICLE OVER WHEN HE NOTICED THAT A SECOND LUG NUT DETACHED FROM THE FRONT DRIVER SIDE WHEEL. THE FIRST LUG NUT DETACHED FROM THE SAME WHEEL ON JULY 1, 2017. THE MANUFACTURER WAS CONTACTED AND THE OWNER WAS ADVISED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

POWER STEERING ASSIST HAS PROBLEMS. POWER STEERING LOCKS UP AND CAR THEN CAN'T BE STEERED. HAPPENS SOMETIME IN THE MIDDLE OF DRIVING IT. FORD REFUSES TO FIX IT. EVEN THOUGH THEY KNOW IT HAS BEEN A PROBLEM. THEY EVEN HAVE CLASS ACTION LAWSUITES AGAINST THEM FOR IT.

THE CAR WAS RECALLED ON JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 SUMMARY THE FRONTAL AIRBAG INFLATOR OF MY CAR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH. IT IS VERY DANGEROUS TO ME AND MY WIFE SINCE WE DRIVE THIS CAR EVERYDAY. (THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044.) AFTER THE WHOLE YEAR, I HAVEN'T HEART ANYTHING FROM THE MANUFACTURE AT ALL. I ALSO CALLED THEIR LOCAL DEALERSHIP. THEY COULD NOT OFFER ME ANY ASSISTANCE AT ALL. IS THE MANUFACTURER GOING TO SIT ON THE RECALL UNTIL SOMETHING HAPPENS ON ME AND MY WIFE?

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. THE CONTACT STATED THAT THE POWER STEERING AND TRACTION CONTROL INDICATORS ILLUMINATED. THE LOCAL DEALER (JORGENSON FORD, 8333 MICHIGAN AVENUE, DETROIT, MI 48210) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

THIS IS THE 2ND TIME I AM HAVING ISSUES WITH THE THROTTLE BODY. I BROUGHT THE CAR IN, IN 2015 FOR THE EXACT SAME PROBLEM. I'M DRIVING ALONG AND THE CAR STARTS HESITATING THEN STARTS BUCKING LIKE CRAZY AND CONKS OUT. I START THE CAR BACK UP AND IT DRIVES FINE UNTIL THE NEXT TIME IT DOES IT AGAIN. THIS IS VERY DANGEROUS AND ALMOST RECENTLY GOT ME IN AN ACCIDENT. I WAS IN THE LEFT HAND TURNING LANE OF A VERY BUSY ROAD CROSSING OVER 2 LANES & STARTED TO PROCEED AS THE CAR STARTED HESITATING, SLOWED DOWN AND CONKED OUT. I ALMOST GOT HIT BY ONCOMING TRAFFIC. I CALLED FORD TODAY TO FIND OUT IF IT WAS STILL A COVERED ITEM AND WAS TOLD IT WAS UNDER THE CUSTOMER SATISFACTION PROGRAM FOR A ONE TIME FIX, WHICH I ALREADY HAD. SO NOW IT'S MY RESPONSIBILITY TO PAY FOR THE REPAIR OF A DEFECTIVE PART?? THIS SHOULD HAVE BEEN A RECALL. THE COMPLAINTS ARE STILL ROLLING IN ON THE MILAN'S AND SEVERAL OTHER FORD VEHICLES.

"TAKATA RECALL" - 16V-384 I RECEIVED A RECALL LETTER NOTICE IN JULY OF 2016 AND CALLED THE FORD DEALERSHIP RIGHT AWAY. THEY DID NOT HAVE THE PART. I HAVE INQUIRED TWICE SINCE AND JUST CALLED THE DEALERSHIP AGAIN WHO SAID THEY DID NOT HAVE THE PART AND TO CALL THE FORD HELPLINE. I JUST GOT OFF THE FORD HELPLINE AND THEY SAID THE PART IS STILL NOT AVAILABLE AND I WILL BE NOTIFIED BY LETTER WHEN THE PART IS AVAILABLE. I DID EXPRESS TO FORD THAT I WAS WORRIED ABOUT THE SAFETY OF MY PASSENGERS AND WAS NOT HAPPY ABOUT THIS. THE PERSON ON THE FORD HELPLINE WHO IDENTIFIED HIMSELF AS "EDDIE" SAID THAT FORD HAD DECIDED THAT THERE WAS NO DANGER AND THEY HAD NOT HAD ANY COMPLAINTS ABOUT THE AIRBAG MALFUNCTIONING SO THE CAR IS SAFE TO DRIVE ACCORDING TO FORD. I INQUIRED AS TO WHY ONLY THE PASSENGER AIRBAG WAS RECALLED AND NOT THE DRIVER AIRBAG OR THE SIDE AIRBAGS. HE SAID THOSE OTHERS MAY BE FROM A DIFFERENT MANUFACTURER. I THINK THAT THIS HAS TAKEN TOO LONG AND I AM CONCERNED ABOUT THE SAFETY OF MY CAR. WHAT IS BEING DONE BY THE GOVERNMENT TO MAKE TAKATA CORRECT THIS PROBLEM???

I WAS ON MY WAY BACK FROM A TRIP AND MY CAR STALLED OUT MULTIPLE TIMES. I WOULD BE GOING AT HIGHWAY SPEEDS AND IT WOULD JUST CUT OUT. I WAS ABLE TO SAFELY GET INTO THE SERVICE LANE AND RESTART THE CAR WITH NO PROBLEM, BUT THEN IT WOULD HAPPEN AGAIN. AFTER 7 TIMES OF THIS HAPPENING IN ABOUT AN HOUR, I EVENTUALLY PULLED OVER AND WAITED FOR A TOW. I DID MY RESEARCH AND FOUND OUT THAT THIS IS A COMMON ISSUE WITH MERCURY CARS IN MY MODEL YEAR DUE TO FAULTY THROTTLE BODY ISSUES. BECAUSE THE PROBLEM WAS SO WIDESPREAD, FORD ISSUED AN EXTENDED WARRANTY THAT WOULD COVER A THROTTLE BODY REPAIR FOR 10 YEARS OR 150,000 MILES, WHICHEVER CAME FIRST. BASED ON THIS INFORMATION, IT SEEMED LIKE MY CAR WOULD BE COVERED. HOWEVER, AFTER TAKING IT TO THE DEALERSHIP, THEY CLAIMED THAT IT WOULD NOT BE COVERED BECAUSE MY VIN DOESN'T MATCH THE LISTS AND ESTIMATED THE REPAIR AT $500-$700. THIS IS COMPLETELY CRAZY TO ME BECAUSE IT OBVIOUSLY HAPPENS TO CARS LIKE MINE AND HAS BEEN FIXED BY THE COMPANY AT NO COST. I BELIEVE I SHOULD ALSO RECEIVE THAT BENEFIT. I TALKED TO THE COMPANY AND HAVE LODGED A FORMAL COMPLAINT, AND I WILL ALSO BE SENDING A LETTER BECAUSE THIS IS JUST NOT ACCEPTABLE. STALLING ON A HIGHWAY GOING 70+ IS DANGEROUS AND I COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED HAD I BEEN HIT.

AS I WAS PREPARING TO EXIT A PARKING LOT, DRIVING AT A SLOW RATE OF SPEED AND TURNING, THE DRIVER SIDE DOOR SWUNG OPEN UNEXPECTEDLY. I WAS STILL IN THE PARKING LOT WHEN THIS HAPPENED. I PULLED OVER TO SHUT THE DOOR, BUT IT WOULD NOT LATCH AT FIRST. IT TOOK A FEW TRIES TO FINALLY GET IT TO LATCH. LATER THAT EVENING WHEN MY HUSBAND CAME HOME FROM WORK, HE NOTICED THE SAME DOOR WAS OPEN, AS MY CAR SAT PARKED IN THE DRIVEWAY. AGAIN, IT TOOK A FEW TRIES FOR HIM TO GET IT TO LATCH CLOSED.

WHILE MY VEHICLE IS IN MOTION, EVERY TIME THAT I HIT A LARGE BUMP OR HAVE TO ENGAGE THE ABS SYSTEM BY HAVING TO STOP VERY QUICKLY, THE BRAKE PEDAL GOES SO SOFT THAT EVEN TO STOP AT A STOP LIGHT AFTER GOING AT LOW RATES OF SPEED, I HAVE TO PUSH IT ALL THE WAY TO THE FLOOR SO THAT I CAN COME TO A FULL STOP. THE PROBLEM EVENTUALLY CORRECTS ITSELF, BUT IT TAKES AT LEAST A FEW HOURS AND SOMETIMES UP TO A DAY OR MORE. THIS CAN HAPPEN IN ALL ANY DRIVING CONDITION (CITY STREET, HIGHWAY, DRIVEWAY, ETC...), AND AT ANY SPEED (AS LOW AS 5 MPH). I RECENTLY READ THAT 2007-2009 MODELS WERE BEING INVESTIGATED FOR THE EXACT SAME REASON, AND WANTED TO MAKE SURE THAT THE 2010 MODEL WAS ADDED TO THE LIST BECAUSE I FEEL VERY UN-SAFE DRIVING MY CAR SOMETIMES, AND THE ABS SYSTEM IS SUCH A VITAL COMPONENT TO A SAFE DRIVE. ALSO, AFTER READING THE NEXT PAGE, THE MOST RECENT INSTANCE HAPPENED JUST YESTERDAY (5/21/17), BUT THIS HAS BEEN GOING ON SINCE I BOUGHT THE CAR IN JANUARY OF 2011. MY MECHANIC HAS NEVER BEEN ABLE TO EXPERIENCE IT, SO HE DOESN'T KNOW HOW TO FIX IT, BUT FROM WHAT I'VE READ, THE HYDRAULIC BRAKE CONTROLLER IS THE FAULTY PART. CAN YOU PLEASE PUT A RE-CALL OUT ON THIS??

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CAR THE POWER STEERING SUDDENLY STOPS AND THE CAR BECOMES EXTREMELY DIFFICULT TO DRIVE. THIS IS A VERY DANGEROUS SITUATION AND HAS HAPPENED THREE TIMES IN THE PAST 2 MONTHS. IT HAS ALSO OCCURRED SEVERAL TIMES PREVIOUSLY, BUT IT SEEMS TO BE GETTING WORSE. VERY DANGEROUS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL -- WE RECEIVED A RECALL NOTICE IN JULY 2016 FOR THE AIRBAG IN OUR CAR. I JUST TALKED TO 2 FORD DEALERSHIPS AND THE FORD MOTOR COMPANY AND NO ONE KNOWS WHEN THIS WILL BE FIXED. THIS SEEMS LIKE AN UNREASONABLE DELAY TO FIX THIS DANGEROUS PROBLEM.

I JUST NOTICED THAT I NOW HAVE A MISSING WHEEL STUD AND LUG NUT ON BOTH OF MY FRONT WHEELS. THIS CAR DOES HAVE THE 17" STEEL WHEELS. THERE WAS A RECALL FOR STUDS BREAKING BACK IN 2011, 11S23, AND ACCORDING TO FORD CUSTOMER SERVICE, THE STUDS WERE INSPECTED AND LUGS NUTS WERE REPLACED BEFORE I PURCHASED THIS VEHICLE IN JUNE OF 2011. THE CAR CURRENTLY HAS 86,805 MILES ON IT. THE LAST TIRE ROTATION WAS JUST ABOUT A YEAR AGO AT 75,114 MILES AND WAS DONE AT THE FORD DEALERSHIP. AT THAT POINT I PAID TO HAVE ONE OF THE FRONT WHEEL STUDS REPLACE BECAUSE THEY SAID IT WAS STRIPPED OUT.

THE POWER STEERING FAILED WHILE I WAS DRIVING AND THE DASH INDICATED "SERVICE POWER STEERING". I WAS ABLE TO PULL THE CAR TO THE SIDE OF THE ROAD WITH GREAT EFFORT. I STOPPED THE CAR AND TURNED IT OFF. AFTER RE-STARTING THE CAR THE POWER STEERING WORKED. THE NEXT TIME THE CAR WAS STARTED THE POWER STEERING DID NOT WORK INDICATING "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC". THE CAR CANNOT BE DRIVEN.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE DRIVING 35 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE VEHICLE PULLED TO THE RIGHT AND STRUCK THE CURB SLIGHTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER TO A FUEL STATION. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE SERVICE ADVANCETRAC AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNFAMILIAR WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,200.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR RANDOMLY ILLUMINATED. THE DEALER DIAGNOSED THAT THE POWER STEERING ASSEMBLY RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 78,238. UPDATED 06/08/17*LJ

TAKATA RECALL. FORD NOTIFIED ME IN JULY OF 2016 OF THE DEFECT AND RECALL. TEN MONTHS LATER AND STILL NO RESOLUTION. WHAT IS THE ALLOWED TIME FOR REPAIR. WHEN I CALL THE DEALER THEY TELL ME THEY WILL CONTACT ME WHEN THEY HAVE PARTS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *AS

MY 2010 MILLAN WITH ONLY 45,000 MILES ON IT, WIFE WAS DRIVING WHEN POWER STEERING SHUT DOWN CAUSING HER TO DRIVE OFF THE ROAD BEFORE SHE COULD STOP IT. WENT TO GOOGLE TO SEE IF ANYONE ELSE HAD ISSUES, SAW RECALL: 15S18 WAS ISSUED BUT FOR ONLY 2011 MILLANS PLUS. ALL ERROR CODES WERE SAME AS LISTED ON RECALL, DEALER IS CHARGING ME 1400 DOLLARS AND THEN TOLD ME IF CAR HAD BEEN 1 YEAR NEWER, WOULD HAVE BEEN COVERED 100%. JUST WONDERING IF YOU COULD HELP AND SEE IF ISSUE ALSO EFFECTED SAME CAR BEING JUST 1 YEAR OLDER, THANKS FOR ANY HELP

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE ATTEMPTING TO DRIVE, THE STEERING WHEEL WAS DIFFICULT TO MOVE. THE DEALER DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT NO RECALLS WERE ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 7,600. UPDATED 06/07/17*LJ *CN

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE DRIVING 35 MPH, THE POWER STEERING BECAME DIFFICULT TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER OFF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN REVERSE. THE POWER STEERING ASSIST FAILED AND THE STEERING WHEEL SEIZED. THE ADVANCETRAC AND POWER STEERING ASSIST INDICATORS ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO TWO DEALERS WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING.) THE APPROXIMATE FAILURE MILEAGE WAS 74,900. *JS

GOT SERVICE POWER STEERING NOW & SERVICE ADVANCETRAC WARNINGS AND LOST POWER STEERING AND LOST POWER STEERING. THERE WERE NO PREVIOUS WARNINGS TO THE EFFECT INDICATING SERVICE PRIOR TO FAULT. IT WAS A SUDDEN EVENT THAT COULD HAVE CAUSED AN ACCIDENT OR DEATH IF SOMEONE NOT AS STRONG AS I WAS DRIVING. I WAS ABLE TO MUSCLE THE CAR TO KEEP IT WITHIN THE LANES AND DRIVE SAFELY BACK HOME.

WHILE DRIVING, IT BECAME EXTREMELY HARD TO TURN THE STEERING (LOST ALL POWER STEERING CAPABILITY). COULD NOT MAKE TURNS AND ALMOST FORCED INTO ON COMING TRAFFIC.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE POWER STEERING SYSTEM FAILED. THE CONTACT MENTIONED THAT THE STEERING WHEEL FAILURE TO TURN LEFT OR RIGHT. THE CONTACT RESTARTED THE VEHICLE AND WAS ABLE TO REGAIN POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,862.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING HIGHWAY SPEEDS. THE ENGINE STALLED AND THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS SCHEDULED FOR AN APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS INCLUDED IN A CUSTOMER SERVICE PROGRAM CONCERNING THE ELECTRIC THROTTLE BODY REPLACEMENT. THE CONTACT WAS UNCERTAIN IF THE VOLUNTARY SERVICE CAMPAIGN FROM THE MANUFACTURER WOULD PROVIDE A SOLUTION. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

POWER STEERING!!!! ON 03/07/17 MY STEERING WENT OUT. CAR VEERED OFF INTO ONCOMING HIGHWAY TRAFFIC AND NEARLY MISSED A HEAD ON COLLISION!! NO WARNING MESSAGE OR SIGNAL OF ANY KIND. DIDN'T UNDERSTAND WHAT WAS HAPPENING. DROVE HOME AND DISCONNECTED BATTERY FOR AN HOUR AND STEERING WORKED AGAIN. LEFT OUT OF MY DRIVE AND AS I STARTED TO TURN UNTO ROAD THE STEERING WENT OUT AGAIN. THIS TIME, I HIT MY PROPERTY FENCE AND NOW HAVE A FRONT BUMPER THAT IS SMASHED!!! "SERVICE POWER STEERING" MESSAGE DISPLAYED FOLLOWED BY "SERVICE ADVANCE TRAK SYSTEM". LOOKED ONLINE TO DISCOVER THAT THIS IS A KNOWN SAFETY ISSUE BY FORD AS THEY RECALLED THE 2011 AND 2012 MILANS FOR THE SAME PROBLEM. MY 2010 HAS THE SAME COMPONENTS! THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD IN 2015 FOR THIS VERY SAME COMPLAINT. BOTH NHTSA AND FORD NEED TO STEP UP AND RECOGNIZE THE 2010 HAS THE SAME SAFETY HAZARD AND ITS OWNERS SHOULD RECEIVE THE BENEFIT OF THE SAME RECALL (#15V340000) THAT WAS ISSUED FOR THE 2011 AND 2012 MODELS. PLEASE PLEASE LETS ALL START A SECOND CLASS ACTION LAWSUIT FOR US 2010 MERCURY MILAN OWNERS THAT ARE BEING SCREWED BY BIG CORPORATE HEADS AND TRUST THAT THEY WILL BE PAYING TO FIX MY STEERING AND MY FRONT BUMPER AND THEY SHOULD BE GLAD IT'S NOT MY LIFE THEY COULD BE PAYING FOR FROM THE FIRST TIME I NEARLY ESCAPED A HEADON COLLISION.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE OPERATING THE VEHICLE, THE SERVICE LIGHT WOULD ILLUMINATE. AFTER REFUELING, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PURGE VALVE WAS FAULTY AND WOULD ERRONEOUSLY REMAIN OPEN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INSPECTED PER NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM) IN APRIL OF 2016, BUT WAS NO LONGER ELIGIBLE FOR THE REPAIR. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 108,000.

I WAS DRIVING ABOUT 30MPH ON A STRAIGHT CITY ROAD & THE STEERING BECAME DIFFICULT. THE MESSAGE ABOUT SERVICE POWER STEERING CAME ON, BUT IT SEEMED LIKE THE STEERING CHANGED BEFORE THE MESSAGE POPPED UP. I WAS REQUIRED TO DRIVE AT A VERY SLOW PACE TO BE ABLE TO KEEP THE CAR IN CONTROL. I WAS CLOSE TO HOME & JUST WENT BACK THERE TO PARK. I AM CONCERNED THAT THE 2011 MODEL HAD A RECALL & WONDER WHY THE 2010 MODEL WAS NOT INCLUDED. I DON'T RECALL 2011 BEING A BIG MODEL CHANGE YEAR FOR THE MILAN. I THINK THEY HAVE SIMILAR POWER STEERING SYSTEMS & COVING 2010 MAY WANT TO BE CONSIDERED. I HAVE AN ESTIMATE OF $350 TO DIAGNOSE THE PROBLEM. THE FIX IS MOST LIKELY ANOTHER $1500 OR MORE.

ON 2/1/17, STEERING WENT OUT. ALMOST HIT CO-WORKER'S PARKED CAR. NO WARNING MESSAGE OR SIGNAL OF ANY KIND. DIDN'T UNDERSTAND WHAT HAPPENED. TURNED CAR OFF AND THEN BACK ON. OPERATED WITHOUT INCIDENT. ON 2/3/17, STEERING WENT OUT AGAIN. THIS TIME, "SERVICE POWER STEERING" MESSAGE DISPLAYED FOLLOWED BY "SERVICE ADVANCE TRAK SYSTEM". TURNED CAR OFF AND BACK ON. OPERATED WELL ENOUGH TO DRIVE TO LOCAL FORD DEALERSHIP, WHERE I WAS TOLD THAT I WOULD NEED A NEW RACK AND PINION ($2,800). LOOKED ONLINE TO DISCOVER THAT THIS IS A KNOWN SAFETY ISSUE BY FORD AS THEY RECALLED THE 2011 AND 2012 MILANS FOR THE SAME PROBLEM. MY 2010 HAS THE SAME COMPONENTS! THERE WAS A CLASS ACTION LAWSUIT FILED AGAINST FORD IN 2015 FOR THIS VERY SAME COMPLAINT. BOTH NHTSA AND FORD NEED TO STEP UP AND RECOGNIZE THE 2010 HAS THE SAME SAFETY HAZARD AND ITS OWNERS SHOULD RECEIVE THE BENEFIT OF THE SAME RECALL (#15V340000) THAT WAS ISSUED FOR THE 2011 AND 2012 MODELS. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS. *JS

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. WHILE REVERSING OUT OF THE DRIVEWAY THE STEERING WHEEL SEIZED. THE "POWER STEERING" AND "SERVICE ADVANCE TRACKING SYSTEM SOON" WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHILE REVERSING OUT OF A PARKING LOT AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING WHEEL VEERED TO THE LEFT. THE CONTACT HAD TO SHIFT INTO PARK IN ORDER TO AVOID ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 05/31/17*LJ *CN

ENGINE GOES TO 4000 AT HIGHWAY SPEED AND TRANSMISSION SLIPS WHILE DRIVING AT 70 ON INTERSTATE. WON'T SHIFT UNLESS THROTTLE IS BACKED WAY OFF. AT LOW SPEED ON 2-1 DOWNSHIFT, IT BANGS INTO GEAR JERKING YOU OUT OF THE SEAT AND CAUSING POSSIBLE LOSS OF CONTROL. ONLY DOES IT ON SLIGHT INCLINES. I PURCHASED NEW 11/3/2009 CAR ONLY HAS 24,818 MILES ON IT AND HAS BEEN SERVICED ONLY AT FORD DEALERS. *TR