EN

2010 Subaru Outback 4-DR w/SAB

18
Recalls
327
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 17.4%

Complaints
Recalls

327 Complaints

for 2010 SUBARU OUTBACK
11/17/2021
Components: SERVICE BRAKES
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

Failure of rear hydraulic braking system (brake lines) due to corrosion. Steady loss of fluid due to corrosion around the double brake line union underneath rear passenger side. Plastic cover prevents corrosion issues from being spotted prior to it becoming a catastrophic failure. Vehicle has been inspected by a service center. The "brake" warning lamp illuminated in the dash to alert the drivers of a possible problem, but a significant amount of fluid was lost.

11/05/2021
Components: POWER TRAIN
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC7A3******
Summary

Purchased used Subaru 10/28/2021. While driving on highway the engine is running and trying to brake at the same time. Its frightening, It seems like the vehicle will stop at highway speed and my family & myself could be injured if not killed. I am taking my newly purchased vehicle for the second time to Post Oak Acura, Tulsa, Oklahoma 74145. Researched on my own the signs of highway driving & the engine attempted to stop. Many complaints located on line with with the final diagnosis of a "faulty failing torque convertor".

10/26/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 4s4brcac2a3******
Summary

Subframe or cradle Subaru OEM # 50527AJ01A is a vital safety component (see dealer's written comments below) and as designed and installed completely supports the weight of the engine and transmission - rust and corrosion per mechanics at 3 different garages (Mickey's, Weber, Ganley Subaru) advised vehicle is unsafe to drive due to subframe corrosion and imminent failure. Corrosion of sub frame and its welds are very extreme for low mileage 102,000 Quoting Ganley Subaru dealer in North Olmsted, Ohio in writing (vehicle originally purchase there by me the current owner): "A damaged sub frame puts everyone in the vehicle at risk. During a collision the subframe is responsible for absorbing and evenly distributing the forces from impact. If damaged the sub frame cannot distribute the impact causing a complete collapse of the vehicle." I called Subaru customer service/advocacy department on October 22, 2021 and was told there were no recalls or warranty on this part and I would bear the complete cost of repair and replacement almost $5,000.00 for subframe and steering rack and pinion. I have pictures and video's I also have requested the dealer return the subframe to me after repair and replacement. Picture attached is just one small length of the subframe the entire length of which on both the driver and passenger sides and on both sides of the frame show complete failure due to corrosion

10/05/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC3A3******
Summary

Total engine failure at just 75k miles. Barely driven, maintenance schedule always kept up to date, out of nowhere engine stopped and I was told the oil was completely empty. They were unable to resolve by adding oil. Also, transmission light has been on for 3+ years. Have been told by every repair shop who has checked this that it’s just a glitch in the electrical system and the transmission is fine. A few weeks prior to engine failure, the car began to have trouble accelerating and made a sort of “race car” sound. Barely could go past 40 mph without slamming on gas. Finally, doors have randomly decided to stop locking and unlocking while using key fob. Batteries have been replaced. Some doors work, some do not (namely, the driver side door). Other misc electrical issues like USB failure.

09/20/2021
Components: STEERING
Incident Date: 08/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 4s4brbkc1a3******
Summary

We experienced a steering failure which could have led to a very serious accident. Returning on a freeway after purchasing groceries we heard a kind of rattle rhat seemed to come from behind the hub of the steering wheel. We made it home but as we pulled into our driveway the steering failed completely. The steering wheel spun around like a pinwheel, no resistance whatsoever and absolutely no effect on the car’s steering. If this had happened on the freeway I hate to think what might have happened. The car had to be towed to the local Subaru dealer where it took 17 days to repair the vehicle. We were lucky. It could well have been a disaster.

07/27/2021
Components: SERVICE BRAKES
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 4s4brbacxa1******
Summary

The abs system failed at 117K miles and rendered the ABS inoperative. The Electronic parking brake recall could not be completed because of this. We were quoted $1600 to replace the abs pump and computer so that the recall could be completed. The vehicle was dangerously difficult to stop and almost caused a crash.

05/21/2021
Components: POWER TRAIN
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC5A3******
Summary

We have a engine stalling problem on a 2010 Subaru outback when braking it is a known problem with the transmission failing and Subaru extended a warrantee to 100,000 miles or 10 years but did not notify owners. Now at 110000 miles we are having similar problems. I don't think we should be penalized for driving less miles per year but have same issue. They admitted a problem but refuse to cover it.

04/20/2021
Components: ENGINE
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC7A3******
Summary

MY VEHICLE STALLS WHEN I SLOW DOWN FOR A STOP SIGN OR TRAFFIC LIGHT. IT'S BEEN OCCURRING FOR MONTHS.

04/15/2021
Components: SERVICE BRAKES
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC7A3******
Summary

CODE C0251 ELECTRONIC PARKING BRAKE MALFUNCTION/INOPERATIVE; SOMETIMES EPB WILL ENGAGE WHEN DRIVING AT A SLOW PACE <10MPH NO ACCIDENTS ASSOCIATED

02/26/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 50 MPH, SHE NOTICED THAT THE HORN MADE NO SOUND WHEN DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND PROVIDED MINIMAL ASSISTANCE TO THE CONTACT WITH OFFERING A PARTIAL PAYMENT FOR THE REPAIR. THE CONTACT FELT THAT SHE SHOULD NOT BE RESPONSIBLE TO PAY FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 129,000.*DT*DT*DT*JB VEHICLE WAS TAKEN TO THE DEALER.*JB

02/21/2021
Components: SERVICE BRAKES
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

2010 SUBARU OUTBACK. WHEN MY WIFE WAS ENTERING A 4-WAY STOP, THE BRAKE PEDAL WENT TO THE FLOOR. WAS ABLE TO GET HOME WITHOUT INCIDENT. UPON INSPECTION, FOUND THE BRAKE LINES AT A JUNCTION BLOCK NEAR THE GAS TANK SEVERELY CORRODED AND LEAKING. WHY WAS THIS NOT PART OF THE RECALL WHICH WENT FROM 2005-2009. CAR WAS MFG'D IN 2009, ABOUT 150000 MILES

02/09/2021
Components: SUSPENSION,ENGINE
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC8A2******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER'S SIDE CONTROL ARM AND ECM HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING A CONTROL ARM AND ECM TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 268,000.

01/21/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDJC3A2******
Summary

MULTIPLE TIMES OVER THE PAST 6 YEARS I WILL BE DRIVING AND IF USING MY CRUISE IT STOPS WORKING AND I HAVE FLASHING LIGHTS , BRAKE AND CRUISE LIGHT FLASHES ON AND OFF, CHECK ENGINE AND TRACTION CONTROL LIGHT STAY ON. THESE LIGHTS STAY ON FROM 1 DAY TO ALMOST 2 WEEKS BEFORE THEY GO OUT. I HAVE HAD THEM CHECKED MANY TIMES BY SUBARU DEALER AND OTHER MECHANIC SHOPS WITH NO RESOLUTION EXCEPT TO CLEAR THE CODES

12/29/2020
Components: SERVICE BRAKES
Incident Date: 12/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC2A3******
Summary

I LOST THE BRAKES GOING DOWN OUR STEEP DRIVEWAY INTO THE PRIVATE ROAD. WE DISCOVERED THAT THE BRAKE FLUID RESERVOIR WAS EMPTY. WHEN MY HUSBAND REMOVED THE PLASTIC FUEL TANK COVER TO CHECK FOR A LEAK, HE DISCOVERED THAT THE HARD BRAKE LINES WERE HEAVILY CORRODED RIGHT AROUND THE BRAKE LINE JUNCTION BOX, SIMILAR TO THE 2005-2009 OUTBACKS. THE CAR HAD ONE OWNER BEFORE US, IN MASSACHUSETTS. WE ARE IN MAINE. .

12/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC0A3******
Summary

WHILE DRIVING ALL THE WARNING LIGHTS ON THE DASH LIT UP. BRAKE, SKID CONTROL, CRUISE CONTROL AND CHECK ENGINE. THIS HAPPENED DURING THE SUMMER AND I STOPPED AT A REPAIR SHOP AND THEY RESET THE COMPUTER AND IT WORKED FINE UNTIL TODAY. I GOOGLED THIS PROBLEM AND SEEMS MANY OTHER SUBARU OWNERS ARE HAVING THE SAME PROBLEM. SEEMS DEALERS HAVE MANY EXPENSIVE REPAIRS BUT EVEN AFTER REPAIRS, OWNERS ARE STILL HAVING THE SAME PROBLEMS. I JUST RETURNED MY CARE TWICE FOR A RECALL ON THE AIRBAGS. THIS SEEMS TO BE A REOCCURRING PROBLEM WITH SUBARUS.

12/03/2020
Components: SERVICE BRAKES
Incident Date: 10/29/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBCC8A1******
Summary

I WENT OUT TO START MY CAR AND LET IT WARM UP. I GOT IN SET THE ELECTRONIC PARKING BRAKE STARTED THE CAR AND PUT THE MANUAL TRANSMISSION IN NEUTRAL. I WENT IN THE HOUSE TO FINISH GETTING READY, WHEN I LOOKED OUT THE WINDOW THE CAR WAS IN THE DITCH AT THE BOTTOM OF THE DRIVEWAY. I HAD THE PARKING BRAKE RECALL DONE IN MARCH AT THE LOCAL SUBARU DEALER

11/30/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

DROVE MY CAR A FEW MILES AND THEN STOPPED AT A STOP LIGHT ON A 4 LANE ROAD IN THE CITY. WHEN THE LIGHT TURNED GREEN I STEPPED ON THE THROTTLE AND GOT NO RESPONSE. PUT THE TRANSMISSION IN PARK AND BACK INTO DRIVE AND STILL NOTHING. TURNED THE CAR OFF AND BACK ON AND ENGINE RESPONDED TO THROTTLE.

11/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC8A3******
Summary

I WAS PULLING OUT OF THE GARAGE, AND THE WINDSHIELD CRACKED. NOTHING TOUCHED THE CAR, IT JUST CRACKED ON ITS OWN. THE CRACK IS IN AN ARCH SHAPE FROM THE DRIVERS SIDE CORNER TO THE PASSENGER SIDE CORNER (ABOUT 12 INCHES HEIGH AT THE TOP. THERE IS ALSO A VERTICAL CRACK DOWN THE CENTER.

11/22/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC0A3******
Summary

11/21/2020 AT OIL TEMP LIGHT, BRAKE LIGHT, AND VEHICLE DYNAMICS CONTROL LIGHTS COME ON WHILE DRIVING AFTER AROUND 30 MINUTES ON A MAJOR ROUTE (NOT HIGHWAY) AFTER ALREADY BEING "FIXED" BY A DEALERSHIP. AT THE END OF AUGUST I BROUGHT THE CAR TO THE DEALER BECAUSE ALL 3 LIGHTS HAD COME ON AFTER I HAD ARRIVED NEAR MY PLACE OF WORK. I HAD DRIVEN FOR 35 MINUTES ON THE HIGHWAY AND CRUISING LOCAL STREETS FOR A SPOT WHEN THEY CAME ON. WHEN I FIRST GOT BACK TO MY VEHICLE AFTER WORK (I HAD PARKED AND WAS WAITING UNTIL END OF DAY TO DEAL WITH IT) AND TURNED ON MY CAR - NO LIGHTS. I WAS NEARLY HOME WHEN ALL 3 CAME BACK ON (35 MINTUES OF HIGHWAY DRIVING). TOOK TO DEALER THAT WEEKEND WHERE THEY REPLACED ENGINE AIR FILTER, CABIN AIR FILTER, CVT- VALVE BODY AND BRAKE LIGHT SWITCH FOR $1934.97 ON 9/21 THE LIGHTS CAME BACK ON AFTER DRIVING FOR AROUND 20 MINUTES ON A 2 LANE ROUTE. DEALER HAD THE CAR FOR 1 WEEK AND ALL THEY COULD FIND / DO WAS CHANGE A BRAKE LIGHT BULB.

11/05/2020
Components: POWER TRAIN
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC1A3******
Summary

THE OUTBACK IS SHUDDERING AND STALLING AT INTERSECTIONS AND STOPS FREQUENTLY. THE ENGINE SHUTS OFF AND THE CAR STOPS ABRUPTLY. THE CAR MUST BE PUT BACK IN PARK AND TURNED BACK ON EVERY TIME IT STALLS. I HAVE ALMOST BEEN REAR ENDED MULTIPLE TIMES BECAUSE OF THE ABRUPT STOPPING CAUSED BY THE FAULTY TORQUE CONVERTER.

10/26/2020
Components: ENGINE
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC3A3******
Summary

FAILED HEAD GASKET. THIS SHOULD NOT HAVE FAILED AT AROUND 112K. THIS IS A 2.5 LITRE 4 CYLINDER ENGINE. ENGINE STARTED TO OVERHEAT. I BELIEVE THIS IS A RECURRING PROBLEM WITH THIS CAR.

10/21/2020
Components: EXTERIOR LIGHTING
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

I HAVE OWNED THIS VEHICLE FOR ABOUT 4 YEARS NOW AND HAVE HAD TO REPLACE MY HEADLIGHTS EVERY 2 TO 3 MONTHS.. SOMETHING IS DEFINITELY WRONG. MY HEADLIGHTS ALWAYS JUST GO OUT ESPECIALLY WHEN I'M DRIVING HOME MY HEADLIGHTS WILL JUST BURN OUT AND IT LEAVES ME TRYING TO NAVIGATE HOME IN THE DARK. WHEN I GO TO MY SUBARU DEALER THEY OFFER ME NO SOLUTION. I ASK IF THERE IS SOMETHING WRONG WITH MY CAR THAT MAKES THIS HAPPEN AND THEY TELL ME NOTHING IS WRONG AND THEN CHARGE ME $60+ TO CHANGE THESE HEADLIGHT BULBS. THIS IS UNSAFE AND IT IS EXTREMELY COSTLY. ESPECIALLY SINCE THIS VEHICLE HAS TO BE PUT IN THE SHOP WHEN THE BULBS NEED TO BE CHANGED DUE TO THE WEIRD DESIGN THEY USED. THE DATE FOR THE INCIDENT HAPPENED IS ONLY THE MOST RECENT. THIS HAS HAPPENED EVERY 2 TO 3 MONTHS SINCE THE OWNERSHIP OF THE VEHICLE.

10/15/2020
Components: POWER TRAIN
Incident Date: 10/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

THE CAR STALLS AND PERFORMS A FULL ENGINE SHUT DOWN WHILE BRAKING THE VEHICLE TO A STOP.

09/29/2020
Components: VISIBILITY/WIPER
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCACXA3******
Summary

A CRACK APPEARED AT THE CENTER BOTTOM OF THE WINDSHIELD DURING HIGHWAY DRIVING AND HAS PROGRESSIVELY INCREASED IN SIZE TO OVER 20" HORIZONTALLY. THERE WAS NO APPARENT ROCK OR DEBRIS THAT HIT THE WINDSHIELD AND THERE IS NO VISIBLE EVIDENCE OF AN OBJECT PITTING/MARKING THE WINDSHIELD TO CAUSE THE CRACK.

09/29/2020
Components: POWER TRAIN
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC2A3******
Summary

VEHICLE DIES UPON SOMEWHAT SUDDEN STOPS SUCH AS TRAFFIC LIGHT CHANGING TO RED AND NEEDING TO STOP OR SOMEONE PULLING OUT IN FRONT OF US ETC. THIS IS A SEVERE TRAFFIC SAFETY ISSUE AND COULD CAUSE SERIOUS INJURY OR DEATH IF LARGE VEHICLE OR 18 WHEELER ETC IS FOLLOWING CLOSE ON HIGHWAY AND SUBARU DIES UPON BRAKING AND UNABLE TO KEEP MOVING AFTER BRAKES APPLIED. WE HAVE E-MAILED SUBARU HEADQUARTERS AND THEY REPLIED AS NOT THEIR PROBLEM. WE HAVE HAD A 50 YEAR PROFESSIONAL MASTER MECHANIC BUSINESS STATE THAT IS THE TORQUE CONVERTER IS FAULTY AND NOT ALLOWING THE CVT SYSTEM TO WORK AS SHOULD WHEN BRAKING AND VEHICLE WILL DIE. THERE IS PAST TSB ON THIS ISSUE BUT NO RECALL. DO NUMEROUS SUBARU OWNERS NEED TO NEEDLESSLY DIE IF NOT ALREADY BEFORE SOMEONE TAKES RESPONSIBILITY FOR THIS SERIOUS VEHICLE SAFETY ISSUE? THIS DEFECT HAPPENS ON CITY STREETS AND HIGHWAYS.

09/23/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC6A2******
Summary

I AM EXPERIENCING HESITATION WHILE DRIVING THE CAR. I HAVE THREADS WITH SUBARU DRIVERS WHO ARE EXPERIENCING THE SAME ISSUES AND ALL HAVE NO LUCK RESOLVING THE ISSUE AT DEALERSHIPS.

09/21/2020
Components: ENGINE
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCHC4A1******
Summary

CAR ENGINE STOPS UNEXPECTEDLY FOR NO REASON WHILE OPERATING THE VEHICLE, CAUSING THE STEERING TO LOCK UP. THIS HAS HAPPENED THREE TIMES IN THE LAST FIVE DAYS. ONE TIME NEARLY CAUSING AN ACCIDENT.

09/21/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCHC4A1******
Summary

CRUISE CONTROL, BRAKE, CHECK ENGINE AND VEHICLE DYNAMIC CONTROL LIGHTS ALL COME ON WHILE OPERATING THE VEHICLE.

08/05/2020
Components: STRUCTURE
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A3******
Summary

I BEGAN HEARING UNUSUAL SOUNDS WHEN DRIVING MY VEHICLE IN JUNE. IT WASN'T CONSISTENT. IT WOULD HAPPEN SOMETIMES WHEN I WOULD BRAKE, EXCEL, TURN, MOSTLY IN CITY TRAFFIC. I COULDN'T FIGURE IT OUT. IT CONTINUED TO BECOME MORE FREQUENT AND LOUDER. ON JULY 2ND, IT BECAME VERY BAD, ESPECIALLY WHEN I BACKED INTO MY DRIVEWAY. I WAS AFRAID TO DRIVE THE CAR ANYMORE. I WAS UNABLE TO SCHEDULE AN APPOINTMENT WITH THE SUBARU DEALERSHIP, WHICH I WAS TOLD WOULD BE 7-10 DAYS BEFORE THEY COULD EVEN LOOK AT IT, SO I TOOK IT ELSEWHERE. IT TURNED OUT TO BE MY SUB FRAME. I WAS TOLD THE CONDITION WAS VERY DANGEROUS. THE MECHANIC WAS FAMILIAR WITH THIS PROBLEM, HAVING JUST RECENTLY REPLACED THE SUB FRAME IN A 2011 SUBARU LEGACY. HE MENTIONED THE METAL THEY USE IS OF POOR QUALITY AND THEIR WELDS ARE NOT DONE WELL. MY VEHICLE ONLY HAD 102,000 MILES ON IT.

07/24/2020
Components: SUSPENSION
Incident Date: 07/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC2A3******
Summary

THIS 2010 SUBARU OUTBACK HAS ONLY 69000 MILES ON IT AND IT HAS SEVERAL RUSTED ROT SPOTS ON THE SUB FRAME, THE AXLES AND OTHER FRONT END COMPONENTS ALSO HAVE LAYERS OF RUST SUGGESTING THE STABILITY OF THOSE PARTS IS ALSO COMPROMISED. IT IS DISAPPOINTING THAT THIS HAS HAPPENED TO THIS VEHICLE WITH SO FEW MILES ON THE ODOMETER.

07/08/2020
Components: SERVICE BRAKES
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

REAR BRAKE LINES ARE RUSTED AND ONE OFF THE PIPES HAS BUSTED I NOW HAVE NO BRAKES. HAPPENED ON MONDAY 7/6/2020.

06/26/2020
Components: POWER TRAIN
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED AT HEUBERGER SUBARU (1080 MOTOR CITY DR, COLORADO SPRINGS, CO 80905, (719) 475-1920) UNDER NHTSA CAMPAIGN NUMBER: 10V326000 (POWER TRAIN) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.*DT CONSUMER STATED HE THINKS PROBLEM IS IGNITION RELATED AND IGNITION SHUTS OFF TOO MANY TIMES.*JB

03/13/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC0A3******
Summary

WHILE DRIVING THE FOLLOWING WARNING LIGHTS HAVE COME ON: BRAKE, VEHICLE DYNAMICS CONTROL, AND AT OIL TEMP. IT HAS HAPPENED TWICE NOW AND LIGHTS GO AWAY ONCE CAR IS TURNED OFF AND BACK ON AGAIN.

01/02/2020
Components: POWER TRAIN
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC5A3******
Summary

AS OTHERS HAVE REPORTED - WHEN DEACCELERATING RAPIDLY VEHICLE SHAKES AND COMPLETELY STALLS. TOOK TO SPECIALTY SHOP AND REPORTED FAILED TORQUE CONVERTER. REPAIRS TOTALED $2200. CAR ONLY WITH 80,000 MILES.

11/14/2019
Components: SERVICE BRAKES
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC9A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT CALLED WHITE RIVER SUBARU (429 SYKES MOUNTAIN AVE, WHITE RIVER JUNCTION, VT 05001, (802) 526-9810). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-50024654201. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 14V311000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 190,000.

10/17/2019
Components: POWER TRAIN
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC1A3******
Summary

VEHICLE HAS 116,567 MILES DEVELOPED A SQUEAKING NOISE AT 40 / 60 MPH. AFTER BRINGING IN TO DEALER WAS ADVISED THE CVT CHAIN WAS SLIPPING AND ONLY THING THAT COULD BE DONE IS PURCHASE A NEW TRANSMISSION OR VEHICLE. THE TRANSMISSION REPLACEMENT WAS AT A COST OF 7900 DOLLARS AND NO OTHER OPTION WAS PROVIDED TO IMPROVE SAFETY IN THE VEHICLE. I MADE NUMEROUS ATTEMPTS TO HAVE SOA PROVIDE DETAILS ON WHAT MAINTENANCE COULD BE DONE TO TO PROTECT/EXTEND THE LIFE CYCLE OF THE FAILING TRANSMISSION OR IF THE TRANSMISSION COULD BE REBUILT TO IMPROVE SAFE OPERATION. SOA RESPONSE CONTINUES TO BE THEY WILL DISCUSS A LOYALTY PROGRAM FOR A NEW LEASE OR CAR BUT THE ONLY OPTION IS TO REPLACE THE TRANSMISSION ENTIRELY.

09/06/2019
Components: STRUCTURE
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

THE FRONT SUBFRAME RUSTED THROUGH, CAUSING LOUD SCRAPING NOISES WHEN TURNING. THIS CAR HAS ABOUT 92000 MILES ON IT AND IS LESS THAN TEN YEARS OLD. REPAIR SHOP DETERMINED THE CAR WAS UNDRIVEABLE AS THIS PART SUPPORTS THE ENGINE AND TRANSMISSION. REPAIR SHOP ALSO SAID THEY HAVE SEEN THIS FAILURE ON OTHER VEHICLES, SPECIFICALLY SUBARU AND MAZDA.

08/16/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC9A3******
Summary

MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR SLOWING DOWN WHILE STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS FOR MY WIFE TURNING OUT ONTO THE HIGHWAY. I WAS TOLD BY A SUBARU MECHANIC THAT SUBARU ISSUED A RECALL, BUT I CAN'T FIND IT. THIS HAS BEEN GOING ON FOR ABOUT 2 MONTHS NOW.

08/06/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJCXA3******
Summary

MY COOLING SYSTEM DOES NOT WORK CORRECTLY, WE HAVE CHANGED THE RADIATOR TWICE AND THE THERMOSTAT TWICE. I HAVE TAKEN IT TO SUBARU OF CHERRY HILL AND ALSO TO SUBARU OF JAX WHERE MY FATHER IN LAW IS A SENIOR MASTER TECH. MY CAR HAS EVERYONE BAFFLED. EVERYTHING IN MY COOLING SYSTEM BACKS UP INTO MY OVERFLOW AND THAN I LOSE ALL MY COOLANT. I SEE THERE WAS A RECALL IN 2010 FOR MY YEAR OUTBACK MANUFACTURED BETWEEN JULY 31 TO DEC 2009 AND MY CAR FALLS IN THOSE DATE RANGES BUT WAS NEVER INCLUDING IN THIS COOLING SYSTEM RECALL. I HAVE CONTACTED SUBARU OF AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. THE ISSUE ONLY HAPPENS WHEN DRIVING ON BOTH CITY STREETS AND HIGHWAYS. BC OF THE ISSUE MY CAR HAS JUST SHUT DOWN ON ME LUCKILY IT WAS WHEN I WAS PULLING INTO PARKING LOTS AND NOT HIGHWAYS.

07/20/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC8A3******
Summary

WHILE DRIVING THE CHECK ENGINE, CRUISE CONTROL, ABS, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL CAME ON. I LATER LEARNED THAT A BAD O2 SENSOR WAS THE CAUSE. IT WAS RAINING AND WHEN I APPLIED THE BRAKES MODERATELY FIRMLY DUE TO ANOTHER CAR STOPPING HARD IN FRONT OF ME, MY CAR'S BRAKES LOCKED UP AND I SLID ON THE WET PAVEMENT. FORTUNATELY NO ACCIDENT OCCURRED. AFTER REPLACING THE 02 SENSOR, THE LIGHTS WENT OFF. WEEKS LATER THE SAME LIGHTS CAME ON AGAIN DUE TO WHAT TURNED OUT TO BE A BAD GAS CAP. WHEN IT WAS REPLACED, THE LIGHTS WENT OUT. NOW THE OTHER 02 SENSOR IS INTERMITTENTLY GOING OUT, AND IT TRIGGERS THE SAME LIGHTS. HOWEVER I HAVE BEEN VERY SURPRISED TO LEARN THAT WHEN THESE LIGHTS ARE ON, THOSE SYSTEMS ARE DISABLED. IT IS ASTOUNDING THAT SAFETY IS INTENTIONALLY REMOVED FROM A CAR DUE TO A LOOSE GAS CAP OR BAD 02 SENSOR.

07/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BREKC4A2******
Summary

UPON STARTING CAR THE CENTER CONSOLE DIDN'T TURN ON - THIS INCLUDED RADIO/CD PLAYER, AC, HEATER, MPG, CLOCK, AND CHARGING STATION/USB, STEERING WHEEL ELECTRICAL COMPONENTS. SEEMS TO BE A FAULTY ELECTRICAL SHORT

07/15/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC7A3******
Summary

MAJOR SAFETY ISSUE - VEHICLE HAS STARTED STALLING WHEN COMING TO A STOP OR STARTING TO TURN. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS TURNING OUT ONTO THE HIGHWAY. SUBARU ISSUED A RECALL, BUT MY CAR IS NOT COVERED DUE TO MILEAGE, WHICH IS PROBLEMATIC.

07/08/2019
Components: POWER TRAIN
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGCXA3******
Summary

CVT FAILED AT 149,250 MILEAGE. EVEN THOUGH SUBARU EXTENDED WARRANTY TO 100,000 OR 10 YEARS THIS VEHICLE WAS BEYOND 100,000 ON THE ODOMETER AND DIDN'T EXHIBIT ISSUES WHEN THE EXTENSION WAS ISSUED. I EXPECT SUBARU TO WARRANTY FURTHER AS THEIR CVT CONTINUES TO BE A PROBLEM WITH VEHICLES OUTSIDE OF THEIR ORIGINAL AND EXTENDED WARRANTY. COST OF REPAIR IS $7,335 PLUS COST OF RENTAL CAR.

05/28/2019
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC0A3******
Summary

EXTREME SHIMMY / VIBRATION IN FRONT END CAUSE STEERING WHEEL TO SHIMMY AGGRESSIVELY. THIS EXPERIENCE STARTED ABOUT 2 MONTHS AGO, THE CAR HAS APRPOXIMATELY 150K MILES. WHEN DRIVING CAR OVER 40 MILES AN HOUR THE ENTIRE FRONT END SHAKES LIKE A VERY OUT OF BALANCE TIRE OR THE FEELING OF A WARPED ROTOR WHEN BRAKING. THE SHIMMY CAN BE SEEN IN THE STEERING WHEEL BOUNCING, AND FELT THROUGH THE FLOOR AND SEATS.TIRES AND BRAKES HAVE BEEN INSPECTED AND THERE IS NO PROBLEM. UPON SEARCHING THE INTERNET I SEE THIS IS COMMON PROBLEM. WHY IS THIS NO A RECALL? I AM FEARFUL OF DRIVING THIS VEHICLE.

05/21/2019
Components: STEERING,SUSPENSION
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC3A3******
Summary

MY 2010 SUBARU OUTBACK K-FRAME AND A-FRAME ROTTED OUT, AFFECTING MY STEERING, MY BREAKING AND MY ABILITY TO CONTROL MY STEERING. THIS CAUSED A VERY DANGEROUS SAFETY ISSUE. I NOTIFIED SUBARU AND THEY INFORMED ME THERE WERE NO RECALLS ON THE K-FRAME OF THIS YEAR'S VEHICLE, ALTHOUGH THERE HAD BEEN FOR THE REAR SUB-FRAME ON THIS VEHICLE. ALSO, SUBARU WANTED $1400 TO REPAIR THE SUB-FRAME, SO I WENT TO A SALVAGE YARD AND DISCOVERED THAT ALL BUT TWO OF THE SUB-FRAMES IN THE SALVAGE YARD WERE ALL ROTTED IN THE SAME AREAS. THIS LEADS ME TO BELIEVE THAT THE SUB-FRAME SHOULD BE REPORTED AS A SAFETY ISSUE; AS IF THE SUB-FRAME FAILS AT THE A-FRAME, YOU WILL LOSE STEERING AND BRAKING ABILITY. MY FATHER WAS THE FIRST AND ONLY OTHER OWNER OF THIS VEHICLE AND IT WAS UNDERCOATED BY THE MANUFACTURER WHEN IT WAS BOUGHT--YET IT STILL ROTTED OUT.

05/13/2019
Components: VISIBILITY/WIPER
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC4A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AN UNKNOWN SPEED IN THE RAIN, THE REAR WIPER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO LOCAL DEALER BROWN'S MANASSAS SUBARU LOCATED AT 9018 LIBERIA AVE, MANASSAS, VA 20110, (703) 361-5866, WHERE THE FAILURE WAS NOT ABLE TO BE DETERMINED. AS A RESULT, THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS STILL BEING EXPERIENCED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,437.

04/30/2019
Components: POWER TRAIN
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC9A3******
Summary

WHEN COMING TO A GRADUAL OR SUDDEN STOP, THE TORQUE CONVERTER LOCKS UP AND STALLS THE ENGINE. THIS HAPPENS QUITE FREQUENTLY AND HAS ALMOST CAUSED ME TO BE REAR-ENDED SEVERAL TIMES DUE TO THE SUDDEN STOPPING OF THE VEHICLE SEVERAL FEET BEFORE THE LIMIT LINE. THIS KNOWN FAILURE GOES BEYOND A MECHANICAL ISSUE, BUT SHOULD BE CONSIDERED A SAFETY ISSUE.

04/11/2019
Components: ENGINE
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC2A3******
Summary

THE CVT TRANSMISSION IS NOT OPERATING PROPERLY. THE CAR STALLS JUST PRIOR TO COMING TO A STOP. THIS IS VERY DANGEROUS IN TRAFFIC. THIS IS A KNOW PROBLEM BY SUBARU TO THE POINT THAT THEY ISSUED AN EXTENDED WARRANTY. THE PROBLEM IS THAT IT IS VERY DIFFICULT TO FIND ANY SUBARU DEALER WHO WILL PROPERLY DIAGNOSE THE PROBLEM TO ALLOW FOR WARRANTY COVERAGE. THIS SHOULD BE A RECALL GIVEN THE NUMBER OF VEHICLES REPORTING THIS PROBLEM AND THE UNSAFE CONDITION THAT IS CREATED.

04/07/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC9A3******
Summary

WHEN COMING TO A STOP ON ANY ROAD THE VEHICLE STALLS, UPHILL OR DOWNHILL. THE CAR THEN NEEDS TO BE RESTARTED AFTER PUTTING THE VEHICLE IN PARK THEN TURNING THE KEY TO RESTART, AS VEHICLES ARE COMING QUICKLY FROM BEHIND. THIS COULD BE A POTENTIALLY DEADLY VEHICLE FAILURE AND NEEDS TO BE ADDRESSED AND RECALLED. IT STARTED ABOUT A WEEK AGO AND CONTINUES TO HAPPEN.

04/03/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC5A3******
Summary

I HAVE HAD TO CHANGE BOTH PASSENGER AND DRIVER SIDE LOW BEAM HEADLIGHTS THREE TIMES WITHIN THE LAST THREE MONTHS. IT'S IS NOT THE LIGHTS THEMSELVES BUT THE VEHICLE. THIS IS COSTLY AS SO MUCH HAS TO BE REMOVED IN ORDER TO REPLACE THE LIGHTS. THIS IS GOING TO BE MY THIRD TIME REPLACING MY LIGHTS SINCE JANUARY.

04/02/2019
Components: POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC2A3******
Summary

MY 2010 SUBARU IS STALLING OUT WHEN I COME TO STOPS AND IT IS EXTREMELY UNSAFE AND SCARY. IT HAS HAPPENED SEVERAL TIMES IN THE LAST WEEK, EVEN WHEN COMING UP TO A STOP SIGN. IT HAPPENS AS THE CAR BEGINS TO SLOW DOWN, THEN IT COMPLETELY STALLS OUT. THIS MUST BE ADDRESSED AND SUBARU NEEDS TO ISSUE A RECALL, AS THIS IS A SERIOUS AND LIFE THREATENING SAFETY CONCERN. I AM BEYOND UPSET WITH SUBARU FOR NOT ISSUING A RECALL YET, AS I AM READING ABOUT THIS WIDESPREAD ISSUE ONLINE. LOTS OF COMPLAINTS HAVE BEEN FILED BY OWNERS.

03/16/2019
Components: POWER TRAIN,EXTERIOR LIGHTING,ENGINE
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7A3******
Summary

MY VEHICLE HEAD LIGHTS HAVE BURNT OUT AT LEAST ONCE A YEAR SINCE I HAVE OWNED THIS CAR. THE ENGINE HAS BEGAN STALLING WHEN I COME TO A FULL STOP. IT IS EQUIPPED WITH A CVT AND IT FEELS LIKE COMING TO A STOP IN A MANUAL TRANSMISSION WITHOUT DEPRESSING THE CLUTCH. IF I LET OFF THE BRAKE QUICKLY IT WILL CONTINUE IDLING BUT COMING TO A COMPLETE STOP KILLS THE ENGINE. I GUESS SUBARU HAS ISSUED AN EXTENDED WARRANTY BUT I NEVER RECIEVED THE NOTIFICATION AND MY VEHICLE IS PAST THE MILEAGE FOR THE WARRANTY ANYWAY.

03/01/2019
Components: AIR BAGS
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

SUBARU WEBSITE STATES NO ACTIVE RECALL. HOWEVER, I RECEIVED A RECALL NOTICE AND HASSETT SUBARU ORDERED THE REPLACEMENT AIRBAG AND INFORMS ME THAT THE AIRBAG HAS BEEN DELIVERED. HASSETT SUBARU STATES THAT INSTALLING THE AIRBAG TAKES AN ENTIRE DAY, AND HASSETT SUBARU ONLY HAS ONE MECHANIC WHO IS TRAINED TO INSTALL THE NEW AIRBAG. HASSETT SUBARU HAS NOT YET INSTALL THE REPLACEMENT AIRBAG. I ORDERED IT ON FEBRUARY 9TH, AND HASSETT SUBARU WILL NOT PROVIDE ME AN APPOINTMENT UNTIL MARCH 19. THIS IS UNACCEPTABLE.

02/27/2019
Components: POWER TRAIN
Incident Date: 02/25/2019
Crash: No
Fire: No
Summary

I HAVE OWNED BY 2010 SUBARU OUTBACK ONLY 9 YEARS AND I LEARNED THAT THE CVT (TRANSMISSION) HAS FAILED. SEARCHING ARTICLES AND FORUMS THIS SEEMS TO BE A KNOWN PROBLEM WITH THESE MODELS/YEARS. MY VEHICLE IS NOW USELESS UNTIL I PAY OVER $7000 TO REPLACE THE WHOLE UNIT. GIVEN THAT THIS IS A KNOWN ISSUE I DO NOT UNDERSTAND WHY THERE WAS NOT A RECALL. THE EXTENDED WARRANTY THAT SUBARU OFFERS IS NOT USEFUL GIVEN THE AGE OF MOST OF THESE VEHICLES.

01/28/2019
Components: POWER TRAIN
Incident Date: 01/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC7A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 25 MPH AND APPROACHING A STOP SIGN, THE VEHICLE STARTED TO HESITATE AND MADE A CLUNKING SOUND. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED TWICE WHEN ATTEMPTING TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT DROVE THE VEHICLE TO GANLEY SUBARU OF BEDFORD (123 BROADWAY AVE, BEDFORD, OH 44146) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

01/28/2019
Components: ENGINE
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC4A3******
Summary

DURING BRAKING, THE CAR OFTEN SHUTTERS AS IF IT IS GOING TO STALL, AND SEVERAL TIMES HAS STALLED COMPLETELY WHEN COMING TO A STOP. THIS OCCURS ESPECIALLY IF BRAKING HARD. THIS OCCURS ONLY WHEN THE CAR IS IN MOTION AND BEING BROUGHT TO A STOP. HOWEVER, WHEN IDLING, THE CAR OFTEN WILL SHUDDER AS WELL.

01/17/2019
Components: POWER TRAIN
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 4S4BREC3A33******
Summary

I WENT TO TIMMONS SUBARU IN LONG BEACH CA.I TOLD THEM ABOUT THE TSB-16-90-13R AND THAT MY VEHICLE IS DOING EXACTLY WHAT THAT BULLETIN IS SHOWING. I WAS INFORMED OVER AND OVER MY VEHICLE WAS OUT OF WARRANTY. I KNEW THAT A WANTED THEM TO DO THE TSB. THEY REFUSED BECAUSE THEIR MECHANIC SAID IT NEEDED A NEW CVT TRANSMISSION AND THEY COULD NOT DO THAT WORK. THE OUTBACK WAS SHAKING AND VIBRATING AND HAVE LOW RPMS LIKE IT WAS GOING TO STALL. I DID NOT TRUST TIMMONS MECHANIC SO I TOOK TO MCKENNA SUBARU IN HUNTINGTON BEACH . THEY DID THE TSB AND NOW IT WORKS GREAT. IT DID NOT NEED A NEW CVT TRANSMISSION AND TIMMONS MECHANIC LIED TO ME AND WANTED TO UPSELL A NEW CVT TRANSMISSION AND WHEEL BEARING IN HIS REPORT. THEY REFUSED TO LISTEN TO ME REGARDING THE TSB.

01/09/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 45 MPH, THE VEHICLE JERKED BACK AND FORTH. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE REVVED, BUT THE VEHICLE DID NOT MOVE. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. THE VIN WAS NOT AVAILABLE.

01/06/2019
Components: POWER TRAIN
Incident Date: 11/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

VEHICLE HAS BEGUN TO RANDOMLY STALL WHEN COMING TO A STOP ON CITY STREETS. HAS RESULTED IN ONE NEAR MISS OF BEING REAR ENDED. IN ADDITION, HAS BEGUN TO STALL ON THE HIGHWAY AT SPEEDS ABOVE 50 MPH. CAR WILL MAKE WINING SOUND AND LOSE POWER FOR A FEW SECONDS, BUT HAS NOT COMPLETE STALLED OUT.

12/27/2018
Components: POWER TRAIN
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC3A3******
Summary

CVT TRANSMISSION SHUDDERS & STALLS AFTER BRAKING WHILE IN MOTION DUE TO TORQUE CONVERTER FAILURE. UPON STOPPING AT STOP SIGN, SLOWING DOWN TO MAKE TURN, OR STARTING FROM A STOPPED POSITION THE VEHICLE SHUDDERS THEN DRIFTS INTO INTERSECTION AND STALLS WHILE FACING ONCOMING TRAFFIC. FAILURE OF TORQUE CONVERTER WHILE AT INTERSECTIONS IS DANGEROUS AND FRIGHTENING. SUBARU REFUSES TO ASSIST IN COST OF SIGNIFICANT REPAIR AS IT WAS DIAGNOSED 3 WEEKS OUT OF WARRANTY DESPITE THEIR PLEDGE TO CUSTOMER SATISFACTION. THIS ISSUE SHOULD BE STRONGLY CONSIDERED FOR A RECALL AS A KNOWN SAFETY ISSUE TO SUBARU.

12/13/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCJC9A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS BEING DRIVEN, THE LOW BEAM HEADLAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SCHLOSSMANN SUBARU CITY OF MILWAUKEE (LOCATED AT 4640 S 27TH ST, MILWAUKEE, WI 53221, (414) 459-3677) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

12/07/2018
Components: SERVICE BRAKES,ENGINE
Incident Date: 09/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND DRIVE NORMALLY, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED HERITAGE SUBARU CATONSVILLE AT (844) 224-1954 (LOCATED AT 6624 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD 21228) AND WAS INFORMED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,204. *DT CONSUMER STATED DEALER FIXED THE TRANSMISSION.*JB

11/29/2018
Components: PARKING BRAKE,ELECTRICAL SYSTEM
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC9A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHEN THE CONTACT ATTEMPTED TO DISENGAGE THE PARKING BRAKE, THE CHECK ENGINE, ABS, TRACTION CONTROL, PARKING BRAKE, AND CRUISE CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LANDERS MCLARTY SUBARU (LOCATED AT 5790 UNIVERSITY DR NW, HUNTSVILLE, AL 35816, (256) 382-2425) WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 1-38208244231. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

11/26/2018
Components: POWER TRAIN
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS SIMILAR TO THE FEELING OF STALLING OUT IN A CAR WITH A MANUAL TRANSMISSION. THE LOCAL SUBARU DEALER/SERVICE DIAGNOSED THE PROBLEM AS RELATED TO THE CVT TRANSMISSION AND ESTIMATED $2000 TO FIX. AFTER SOME RESEARCH, THERE WAS AN EXTENDED WARRANTY ISSUED FOR UP TO 100K OR 10 YEARS THROUGH JULY 30, 2018. HOWEVER, THE ISSUE DID NOT START UNTIL AUGUST OF 2018 AND MY CAR WAS WELL OVER 100K AT THAT TIME. THERE ARE SERIOUS SAFETY CONCERNS IN HAVING A CAR DIE REPEATEDLY.

11/19/2018
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC1A3******
Summary

ELECTRIC PARKING BRAKE CLOSED DURING REPAIR OF VEHICLE AND WOULD NOT RESPOND TO REPROGRAMMING OR ANY ATTEMPT TO REPAIR. CAR WAS STATIONARY, BUT UNABLE TO RELEASE BRAKE RESULTED IN NECESSARY REPLACEMENT OF FAULTY COMPONENT. SUBARU UNWILLING TO REIMBURSE FOR PART.

11/08/2018
Components: POWER TRAIN
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC2A3******
Summary

WHEN BRAKING TO A SUDDEN STOP, THE CAR SHUDDERS AND STALLS. IT IS SIMILAR TO THE FEELING OF BRAKING WITHOUT DEPRESSING THE CLUTCH IN A MANUAL CAR, HOWEVER THIS VEHICLE HAS AN AUTOMATIC CVT TRANSMISSION. THIS HAPPENED IN AN INTERSECTION, AND THERE WERE CARS BEHIND ME HONKING AS I ATTEMPTED TO RESTART THE VEHICLE. AFTER SOME BASIC RESEARCH, THIS SEEMS TO HAPPEN TO MANY VEHICLES LIKE THIS, THAT HAVE THE NEW CVT STYLE TRANSMISSION. SUBARU DID OFFER AN EXTENDED WARRANTY BECAUSE OF SO MANY COMPLAINTS, BUT THIS GOES BEYOND THAT. A RECALL NEEDS TO BE ISSUED, IT IS A MAJOR SAFETY ISSUE.

11/03/2018
Components: POWER TRAIN
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC0A3******
Summary

COMING TO A SUDDEN STOP THE VEHICLE SHUTTERS AND STALLS. SIMILAR TO DRIVING A MANUAL TRANSMISSION AND NOT DEPRESSING THE CLUTCH, BUT MINE IS AN AUTOMATIC. THE RPM DROPS LOWER THAN 500. IT IS ALWAYS WHEN THE CAR IS IN MOTION AND TRYING TO COME TO A STOP. THE LAST TIME IT HAPPENED I ALMOST RAN INTO A SCHOOL BUS. THIS MADE ME REALIZE THAT IS A SERIOUS SAFETY ISSUE. IT HAS HAPPENED AT LEAST TEN TIMES IN THE LAST SIX MONTHS.

10/31/2018
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 10/22/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 4S4BRCAC1A1******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 10-15 MPH, THERE WAS AN ABNORMAL BURNING ODOR IN THE VEHICLE. ADDITIONALLY, THERE WAS SMOKE EMERGING FROM THE HOOD AND INTO THE VEHICLE. THE GEAR SHIFTER WAS STUCK AND FAILED TO ENGAGE INTO FIRST GEAR. THE EMERGENCY BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER MULLER SUBARU (1350 PARK AVE W, HIGHLAND PARK, IL 60035 (888) 285-8152) WHERE DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED TO PAY FOR THE $1800.00 FEE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-373-484-69104 HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE) WAS NOT RECEIVED. THE FAILURE MILEAGE WAS 83,000.

10/25/2018
Components: ENGINE
Incident Date: 10/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC0A3******
Summary

FROM 2010 - 2014, SUBARU REMOVED ENGINE TEMP. GUAGE FROM DASH SO THERE IS NO WAY TO MONITOR HIGH NORMAL TEMPS OF ENGINE. AT ONLY 93,770 MILES, MY 2010 OUTBACK 2.5L DASH COOLANT LIGHT FLICKERED ON A SLIGHT DOWNHILL. I HAD NEVER HAD AN ENGINE OR TRANSMISSION ISSUE WITH THIS CAR IN OVER 8 YEARS! TURNS OUT COOLANT WAS LOW DUE TO IT OVERHEATING AND BOILING OUT. TURNS OUT IT WAS THE BEGINNING OF A HEAD GASKET FAILURE! I COULD HAVE ENDED UP STRANDED ON THE SIDE OF A HILLY ROAD, WITH A BLOWN ENGINE! SUBARU HAS NOT FIXED THEIR CHRONIC HG FAILURE ISSUE!!! TO VERIFY/REPLICATE THE OVERHEATING, I TURNED ON THE A/C AND TOOK A 20 MILE OUT AND BACK ON A HILLY PORTION OF THE 5 FWY IN NORTHERN CA AT THEBEND OF SUMMER, 2018.

09/28/2018
Components: POWER TRAIN
Incident Date: 09/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBBC8A3******
Summary

SLOWING DOWN TO UNDER 10MPH THE CAR WILL DROP TO AROUND 500RPM AND WILL SHUDDER AS THOUGH IT IS GOING TO STALL. ON A FEW OCCASIONS IT HAS ACTUALLY STALLED. I AM AWARE THERE WAS AN EXTENDED WARRANTY TO FIX THE TORQUE CONVERTER SINCE SUBARU HAS CHANGED THEM, BUT I DID NOT HAVE A WARRANTY ON MY VEHICLE AND EVEN IF I DID IT IS STILL OVER 100,000 MILES.

09/20/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDJC1A2******
Summary

THE HEADLIGHTS ARE DIM AND DO NOT PROJECT A SAFE BEAM OF LIGHT. THIS ONLY AFFECTS THE NORMAL BEAM. THE HIGH BEAMS WORK WELL.

09/13/2018
Components: POWER TRAIN
Incident Date: 08/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 454BRBCC8A3******
Summary

CAR STOPPED DEAD ON THE FREEWAY WHILE ATTEMPTING TO EXIT, AND AGAIN IN A MAJOR INTERSECTION. CAR WAS DIAGNOSED AS NEEDING AN ENTIRELY NEW TRANSMISSION AT A SUBARU DEALER AND THE QUOTED COST WAS MORE THAN THE VALUE OF THE CAR. THERE WAS AN EXTENDED WARRANTY ATTEMPTING TO COVER UP THIS SITUATION BUT, AS A NEW OWNER, I WAS NEVER NOTIFIED. THE TRANSMISSION FAILED WITHIN TWO WEEKS OF THE END DATE OF THE EXTENDED WARRANTY. THEY SHOULD HAVE BEEN FORCED TO ISSUE A RECALL....NONE OF MY FAMILY WILL EVER DRIVE THIS VEHICLE AGAIN BECAUSE THERE ARE NO GUARANTEES IT WILL NOT HAPPEN AGAIN.

09/13/2018
Components: POWER TRAIN
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCEC7A3******
Summary

WHILE I WAS ON MY WAY HOME, THE CAR STARTED BUCKING AND ALL OF THE WARNING LIGHTS STARTED TO FLICKER ON & OF ON THE DASH. I WAS DRIVING ON A MAJOR HIGHWAY AND THANK GOODNESS I WAS CLOSE TO MY SUBARU DEALERSHIP WHERE I IMMEDIATELY TOOK THE CAR. I WAS EXTREMELY SCARED! SHAKING! THEY TOOK THE CAR RIGHT AWAY & TOLD ME THAT IT WAS THE TRANSMISSION - MY SON RESEARCHED THIS AND FOUND THAT THERE HAVE BEEN MANY OTHERS WITH THE SAME ISSUES. APPARENTLY MY DEALER WAS AWARE ALSO SINCE THEY KNEW RIGHT AWAY WHAT WAS WRONG. COST OF REPAIR $1,70.86 + TAX! WE RECENTLY PURCHASED A 2ND OUTBACK B'CAUSE WE LOVE THE SUBARU BRAND & OUR DEALER. WHAT HAPPENED TO ME IS A SHAMEFUL NEGLECT ON SUBARU'S PART SINCE THERE APPEARS TO HAVE BEEN SEVERAL INCIDENTS THE SAME AS MINE. I THANK GOD THAT I DIDN'T BREAK DOWN ON A MAJOR HIGHWAY OR BRIDGE THAT WAS ON MY WAY HOME. BUT MOSTLY, I AM GRATEFUL THAT MY 19 YEAR OLD DAUGHTER WASN'T DRIVING THE CAR WHEN THIS PROBLEM AROSE! SHAME ON SUBARU FOR NOT DOING A RECALL ON THIS! VERY DISAPPOINTED IN THE BRAND. MY DEALER WAS EXCEPTIONAL AND FIXED THE CAR IN 1 DAY! REPLACED TRANSMISSION VALVE BODY.

09/04/2018
Components: SERVICE BRAKES
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A3******
Summary

I WAS DRIVING ABOUT 30 MPH ON A COUNTRY ROAD, ATTEMPTED TO STOP, AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. I WAS ABLE TO USE MY PADDLE SHIFTERS TO SLOW THE CAR DOWN TO A SAFER SPEED. AFTER THE PEDAL WENT TO THE FLOOR, I NOTICED THAT THE BRAKE WARNING LIGHT HAD COME ON. LUCKILY I WAS CLOSE TO HOME AND WAS ABLE TO LIMP THE CAR BACK HOME WHERE THE CAR HAS SAT UNABLE TO BE DRIVEN. THERE IS AN OUTSTANDING RECALL (SUBARU #214790, NHTSA# 14V311000) FOR 05-09 OUTBACK MODELS. ALTHOUGH MY VIN SAYS IT'S A 2010, IT TAKES 2009 BRAKE PADS (2010 PADS WEREN'T EVEN CLOSE) SO I SUSPECT IT'S AN EARLY 2010 MODEL WITH SOME 2009 PARTS- SPECIFICALLY THE BRAKING SYSTEM. OUR HOUSEHOLD HAS HAD THIS PROBLEM FIXED ON 5 DIFFERENT SUBARUS (92 OUTBACK, 95 OUTBACK, 98 OUTBACK, 02 OUTBACK, 09 LEGACY) SO WE ARE WELL AWARE OF THE PROBLEM. THIS FAILED IN EXACTLY THE SAME SPOT PHOTOS ATTACHED OF THE BLOWN BRAKE LINES. I CONTACTED MY DEALER THE DAY IT HAPPENED AND THEY SAID THERE ARE NO OPEN RECALLS FOR THIS FOR MY MODEL YEAR- EVEN AFTER I EXPLAINED THE DIFFERENT SIZE BRAKE PADS. THEY SUGGESTED I CONTACT SUBARU AMERICA- WHICH I DID ON SEPT 4. THEY SAID THE SAME THING AS THE DEALER, SUGGESTED I CALL SUBARU CORPORATE (THEY WERE CLOSED) BUT CAUTIONED ME THAT THEY WOULDN'T BE ABLE TO HELP. I THINK THE RECALL SHOULD BE EXTENDED TO INCLUDE AT LEAST THE 2010 MODEL. I'M TRYING THE NHTSA BECAUSE IT'S A MAJOR SAFETY PROBLEM THAT OCCURS WITHOUT WARNING. THE NEXT PERSON THIS HAPPENS TO MAY NOT BE SO LUCKY. IS THERE ANYTHING YOU CAN DO TO HELP? I'M LOOKING FOR THIS TO BE FIXED ON MY CAR AND THE RECALL TO BE EXTENDED TO OTHER CARS WITH THIS DESIGN FLAW. THE 3 PHOTOS ATTACHED SHOW: IMG_2145.JPG- BRAKE FLUID LEAKING FROM FUEL TANK PROTECTOR IN RIGHT REAR IMG_2152.JPG- INSIDE OF PANEL- WITH A PUDDLE OF BRAKE FLUID IMG_2151.JPG- REAR BRAKE LINES THEMSELVES- NOTICE TO CORROSION

08/17/2018
Components: SERVICE BRAKES
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCACXA3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 35 TO 40 MPH AND ATTEMPTING TO SLOW DOWN, THE BRAKE PEDAL BECAME SOFT AND STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO COME TO A COMPLETE STOP BY DEPRESSING THE BRAKE PEDAL LIGHTLY. THE CONTACT ALSO MENTIONED THAT WHEN ATTEMPTING TO ENGAGE THE EMERGENCY BRAKE, IT ONLY EMITTED A BEEPING SOUND AND FAILED TO ENGAGE. THE VEHICLE WAS TAKEN TO EUROPEAN CAR SALES AND SERVICE (201 WEST CLOVERLAND DRIVE, IRONWOOD, MICHIGAN 49938, (906) 932-5720) WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES WERE RUSTED AND THE REAR AND FRONT BRAKE JUNCTIONS WERE CORRODED. THE MANUFACTURER PROVIDED THE CONTACT WITH CASE NUMBER 1-35365382991. THE MANUFACTURER STATED THAT THE BRAKE FAILURE REPAIR ENDED IN MARCH OF 2009. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 148,000.

08/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2018
Crash: No
Fire: No
Summary

DASHBOARD WARNING LIGHTS GOING OFF. STARTS AS SOON AS THE VEHICLE TURNS ON. VERY RARELY DOES IT TURN OF. CHECK ENGINE LIGHT IS FLASHING, ANTI-SKID LIGHTS FLASHING, LOW TIRE PRESSURE LIGHTS FLASHING, CRUISE CONTROL LIGHTS FLASHING. HAVE TRIED MULTIPLE FIXES, BUT NOTHING WORKS. THIS HAS BEEN GOING ON FOR OVER 1 YEAR.

07/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC3A3******
Summary

MY HUSBAND TOOK IN MY SUBARU OUTBACK FOR RECALL. IT WAS VDC. FOLLOWING THE FIX FREQUENTLY THE OIL LIGHT WILL COME ON. ALSO THE BRAKE LIGHT WILL COME ON. ALSO THE TRACTION LIGHT WILL COME ON. I HAVE HAD MY CAR IN NUMEROUS TIMES AND THEY CAN'T FIX IT. THEY WERE ESPECIALLY NICE WHEN MY HUSBAND CAME IN. MY HUSBAND DIED IN APRIL AND I SEEM TO GET A RUN AROUND. THEY SAY THEY DON'T HAVE RENTALS FOR ME AND THAT THEY ARE LOSING MONEY BY GIVING ME A LOANER. THE LIGHTS COME ON WHEN I AM DRIVING AND IT CAN BE ON THE HIGHWAY, CITY STREETS, AND I AM NOT TURNING AT THE TIME. SOME TIMES THE BLINKER SOUND COMES ON WHEN I AM SITTING WITH THE ENGINE ON. IT IS REALLY FAST AND LOUD.

07/16/2018
Components: POWER TRAIN
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7A1******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ENGAGE INTO SIXTH GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

06/18/2018
Components: POWER TRAIN
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC0A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT EVERY TIME THE VEHICLE CAME TO A COMPLETE STOP, THE IGNITION TURNED OFF AND IMMEDIATELY RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE TORQUE CONVERTER AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.

05/29/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC1A3******
Summary

MY HEADLIGHTS BOTH LOW BEAM AND HIGH GO OUT ON A MONTHLY BASIS. I HAVE A 2 YEAR OLD DAUGHTER AND LIVE IN THE MOUNTAINS OF LAKE TAHOE. THIS IS A NUISANCE AS WELL AS A CONSIDERABLE SAFETY HAZARD AND THE DEALERSHIP SEEMS TO THINK THERE IS NO ISSUE OTHER THAN CONTINUAL BAD BULBS. I AM CONSIDERING FILING A LAW SUIT AGAINST SUBA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

05/16/2018
Components: ENGINE
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCJC1A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STARTED TO OVERHEAT AND THE COOLANT TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THERE WAS FUEL LEAKING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO VIC BAILEY MAZDA SUBARU (400 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302, (864) 568-3338) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

04/30/2018
Components: EXTERIOR LIGHTING,ENGINE
Incident Date: 11/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE OPERATING THE VEHICLE, THE LOW BEAM HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE. THE LOW BEAM HEADLIGHT BULBS HAD BEEN REPLACED ON SIX SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (ULTIMATE AUTOMOTIVE SUBARU, 5150 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA) AND WAS REPAIRED PER THE MANUFACTURER'S CUSTOMER SATISFACTORY EXTENDED WARRANTY PROGRAM. THE DIAGNOSIS INFORMATION WAS NOT AVAILABLE. THE CONTACT ALSO STATED THAT WHEN MAKING AN ABRUPT STOP AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD SUDDENLY TURN OFF. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER ON TWO SEPARATE OCCASIONS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE MILEAGE WAS 20,000.

04/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC9A3******
Summary

ON 4/22/2018 AT 2:33 PM I WAS DRIVING ALONG I-80 SOUTH OF HAZELTON, PA (HTTPS://GOO.GL/MAPS/GJHN82KH8PC2). I WAS GOING 65. THE TEMPERATURE WAS ABOUT 60. THERE WERE NO CARS IN FRONT OF US OR BEHIND US AND THE NEAREST OVERPASS WAS SEVERAL THOUSAND FEET AHEAD OF US. WE WERE NOT IN A FALLING ROCK AREA. SUDDENLY, THERE WAS A VERY LOUD POPPING SOUND. IMMEDIATELY, THERE WAS A LOUD WOOSHING SOUND OF AIR AND WHAT SOUNDED LIKE GRAVEL ON THE CAR'S ROOF. I DECELERATED AND MY TWO PASSENGERS LOOKED AROUND TO SEE IF SOMETHING HAD FALLEN OFF THE CAR AND WAS BEHIND US. WE SAW NOTHING IN THE ROADWAY BEHIND US. I SLOWLY SLID OPEN THE VISOR PANEL FOR THE SUNROOF AND SAW THE GLASS HAD SHATTERED. I PULLED OVER AND TOOK PHOTOS OF THE DAMAGE. THE DAMAGE (A 6" X 16" HOLE) WAS ALMOST IN THE DIRECT CENTER OF THE SUNROOF. THERE WERE NO STONES OR FOREIGN OBJECTS INSIDE THE HOLE.

03/06/2018
Components: ENGINE
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC6A3******
Summary

WHEN MY I BRAKE MY VEHICLE TO A COMPLETE STOP AT RED LIGHTS, INTERSECTIONS, ETC THE ENGINE STALLS, WHICH MAKES ME HAVE TO PUT IT BACK IN PARK AND RESTART THE ENGINE. THIS HAPPENS EVERY TIME I STOP MY VEHICLE.

03/06/2018
Components: POWER TRAIN
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC4A3******
Summary

WHEN DRIVING AND IN MOTION AND WHILE APPLYING THE BRAKES, THE CAR MAKES A SHUDDERING NOISE AND HAS STALLED ON NUMEROUS OCCASIONS AT JUNCTIONS, TRAFFIC LIGHTS ETC., AND HAVE HAD TO TAKE DIVERSION TACTICS TO GET OUT OF THE WAY OF OTHER CARS. I HAVE SEEN THIS IS A COMMON FAULT WITH SUBARU AND APPARENTLY HAS TO DO WITH THE TORQUE CONVERTOR.

02/28/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBFC1A3******
Summary

IN MARCH 2013 AN AUTHORIZED SUBARU SERVICE DEPARTMENT NOTED THERE WAS A RECALL (49 CFR PART 573.6) FOR PUDDLE LIGHTS ON MY CAR AND ORDERED THE PARTS. THIS IS NOTED IN MY FILE AT THE SERVICE DEPARTMENT. THEY WERE GOING TO CALL ME WHEN THE PARTS CAME IN. THAT DID NOT HAPPEN. NOW MY PUDDLE LIGHTS HAVE FAILED AND THE SHORT MAKES IT SO MANY MORE FEATURES IN MY CAR DO NOT WORK (INTERIOR LIGHTS, GAUGES AND KEY FOB (CURRENTLY USE THE SAME FUSE). FOR SOME REASON MY VIN DOES NOT SHOW ON THE RECALL LOOK UP, BUT IT FITS THE VIN RANGE AS WELL AS MAKE, MODEL AND YEAR. IS IT POSSIBLE THAT SUBARU CAN SKIRT THE RECALL, IF THE PUDDLE LIGHTS WERE INSTALLED AT THE DEALERSHIP AT TIME OF PURCHASE AND NOT AT THE FACTORY (SAME PART, AUTHORIZED SERVICE DEPARTMENT, NEW CAR)? THIS APPEARS TO BE THE CASE.TO DATE, SUBARU USA HAS OFFERED TO PAY HALF THE COST THE REPAIR ($881) IN THE INTEREST OF 'CUSTOMER SATISFACTION' AND NOT PER THE RECALL (SR1-30211430901). MY LOCAL MICHAEL'S SUBARU IN BELLEVUE WASHINGTON (SERVICE ADVISOR [XXX]) HAS NOT OFFERED ANYTHING AND HAD MADE FEW EFFORTS, IF ANY, TO CONTACT ME WITH STATUS. I FEEL THE BELLEVUE SERVICE DEPARTMENT DROPPED THE BALL 5 YEARS AGO WHEN IT WOULD GAVE BEEN EASIER TO ADDRESS (NEW RECALL AND NEWER CAR - 67,000 MILES). THE PROBLEM WAS FIRST NOTED IN DECEMBER 2017 WHEN THE KEY FOB STOPPED WORKING. THAT WAS TRACKED TO A SHORT IN ONE OF THE PUDDLE LIGHTS. I AM TRYING TO UNDERSTAND IF THIS PART SHOULD BE COVERED BY A RECALL AND IF THIS MIGHT ALSO BE RELATED TO THE MAGNUSON-MOSS WARRANTY ACT EVEN THOUGH THUS A A RECALL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/21/2018
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC2A3******
Summary

AFTER SHIFTING FROM P TO R OR D OR FROM D TO R OR R TO D, THE CAR HESITATES 2-3 SECONDS WHEN PULLING AWAY. THE ENGINE SHUDDERS AND USUALLY PULLS AWAY WITH NO PROBLEM. OCCASIONALLY, THE ENGINE STALLS. IT WILL START UP AGAIN IMMEDIATELY. THE TORQUE CONVERTER WAS REPLACED DEC. 2016, BUT THIS PROBLEM IS ACTUALLY WORSE SINCE THE REPAIR.

02/12/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC3A3******
Summary

GAS PEDAL GOES LIMP AND/OR WORKS INCONSISTENTLY/ERRATICALLY; THIS CAUSES THE CAR TO BECOME UNRESPONSIVE, CREATING POTENTIAL SAFETY ISSUE AT STOPLIGHTS/INTERSECTIONS, ON HIGHWAY, ISSUE MANIFESTS AS ACCELERATING IRREGULARLY AND LURCHING FORWARD UNPREDICTABLY; HAS HAPPENED SEVERAL TIMES AT SPEED ON A HIGHWAY, WHILE STATIONARY AT STOPLIGHT, IN MOTION ON CITY STREETS, ETC.

01/22/2018
Components: VISIBILITY
Incident Date: 12/14/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED FROM INSIDE THE VEHICLE. THERE WERE NO INJURIES. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

01/08/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC4A3******
Summary

COMPLAINT: SUBARU POWERTRAIN EXTENDED WARRANTY IS MEANINGLESS BECAUSE MY SOUTHERN CALIFORNIA DEALER WILL NOT EVEN LOOK AT MY CAR TO DETERMINE WHETHER OR NOT MY FREQUENT ENGINE STALL PROBLEM UPON BRAKING IS DUE TO A DEFECTIVE TORQUE CONVERTER. OR SOME OTHER CAUSE. MY 2010 SUBARU OUTBACK HAS HAD ALL RECOMMENDED SERVICES AND HAS ONLY 53K MILES. NO CHECK ENGINE OR OTHER WARNING LIGHTS HAVE TURNED ON. YESTERDAY, THE ENGINE STALLED AT TEN STOPS IN A ROW AND THEN EVERY OTHER STOP TIL I GOT HOME. SO FAR IT HAS RESTARTED BUT BECAUSE THE PROBLEM BEGAN ONLY ONE WEEK AGO AND IS RAPIDLY WORSENING, I AM AFRAID THE ENGINE WILL SOON FAIL TO RESTART OR WILL DIE WHILE MOVING IN TRAFFIC. MY LOCAL MECHANIC WILL NOT LOOK AT THE CAR BECAUSE OF THE SUBARU EXTENDED WARRANTY SINCE THEY CANNOT FIX IT IF IT IS THE POWERTRAIN. I DON'T WANT TO BE THE FIRST FATALITY THAT EVENTUALLY LEADS TO A RECALL. IS THERE ANY WAY TO HAVE SUBARU RECALL FOR INSPECTION CARS EXPERIENCING FREQUENT ENGINE STALL PROBLEMS OR OTHER SYMPTOMS OF BAD TORQUE CONVERTERS TO AT LEAST CONFIRM OR RULE OUT A POWERTRAIN DEFECT AS THE CAUSE?

12/14/2017
Components: POWER TRAIN,ENGINE
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC6A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING 25 MPH, THE ENGINE STALLED WHILE APPROACHING A STOP LIGHT. THE CONTACT APPLIED THE BRAKES AND THE VEHICLE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND REVERSE OUT OF TRAFFIC. THE CONTACT DROVE THE VEHICLE TO THE DEALER (JOHN HOWARD SUBARU, 1730 MILEGROUND RD, MORGANTOWN, WV 26505) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE COULD BE REPAIRED UNDER THE WARRANTY EXTENSION. THE NEXT DAY, THE DEALER CALLED AND STATED THAT SINCE THE VEHICLE HAD A NEW TITLE, IT NO LONGER COULD BE REPAIRED UNDER THE WARRANTY EXTENSION. THE MANUFACTURER WAS NOTIFIED AT 1-800-782-2783 AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN. *TT UPDATED 8/22/18*JB

12/14/2017
Components: POWER TRAIN
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCCXA3******
Summary

CAR HAS STALLED UNEXPECTEDLY WHILE DRIVING STRAIGHT AT SLOW SPEEDS, 4 TIMES OVER THE PAST YEAR. IT SHUDDERS, THEN STALLS COMPLETELY. RESTARTING IMMEDIATELY HAS CAUSED ANOTHER STALL WHEN SHIFTING FROM PARK TO DRIVE. WAITING SEVERAL MINUTES HAS ALLOWED A NORMAL START, ALTHOUGH TWICE THIS HAS HAPPENED IN DANGEROUS, HIGH-TRAFFIC SPOTS WITHOUT AN EASY SHOULDER TO PULL ON TO.

12/07/2017
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBLC0A3******
Summary

CAR IN PARK , IGNITION OFF. ENTERED CAR AND STARTED TO MOVE CAR APPROXIMATELY 30-25' TO PARK IN FRONT OF GARAGE. STEEL GARAGE DOOR DOWN. PROCEEDED TO GARAGE DOOR 1-2 MPH WITH FOOT ON BREAK. CAR ACCELERATED AT HIGH SPEED AND COULD NOT STOP OR SLOW DOWN CAR AND IT CRASHED THROUGH GARAGE DOOR AND WAS STOPED BY BOXES AT BACK OF GARAGE. ACCELERATION SUDDEN AND HIGH WITH NO INDICATION OF WHY. CAR DAMAGED DUE TO DEBRIS FROM FRAGMENTS OF STEEL DOOR MOSTLY ON TOP AND FRONT AND DRIVER SIDE OF CAR. AIRBAG DID NOT DEPLOY. CAR IN MY DRIVEWAY AT TIME OF ACCIDENT. MECHANIC UNABLE TO DETERMINE CAUSE. RECORDS AVAILABLE.

11/27/2017
Components: STEERING
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGCXA3******
Summary

THE STEERING HAS A SHAKE TO IT ON THE HIGHWAY SPEEDS OF 45 MPH AND UP . GETTING WORSE. I HAVE 125,000 IN IT, ITS IN GREAT SHAPE-CANT AFFORD ANOTHER CAR. NOW IT IS GETTING WORSE AND WHEN TURNING OFF THE HIGHWAY ON THE OFF RAMPS IT JERKS THE STEERING WHEEL FROM MY HANDS. ALMOST GONE OFF THE RAMP TWICE NOW.... BARE WHITE KNUCKLE DRIVING. NEW TIRES, BALANCED THREE TIMES, ROTORS TURNED, NEW BUSHINGS (WHICH WERE NOT NEEDED BUT SUGGESTED AS A FIX) ETC.... NO MECHANIC KNOWS WHAT IS HAPPENING. I AM GETTING SCARED TO DRIVE IT, BUT I LOVE THE CAR OVER ALL I JUST WANT AN ANSWER TO GT IT FIXED OR HAVE SUBARU TO FIND A FIX AND PUT OUT A RECALL SOON. NOW I SEE SO MANY OTHER PEOPLE HAVE THE SAME THING---PLEASE, PLEASE HELP.

10/17/2017
Components: AIR BAGS
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

PASSANGER AIR BAG WARNING LIGHT DOES NOT GO OFF WHEN 90 LB PERSON SITS IN FRONT PASSENGER SEAT. DEALER SAYS UNIT IS WORKING WITH LARGER ADULT SITTING IN SEAT.

10/16/2017
Components: POWER TRAIN,ENGINE
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJC9A3******
Summary

OCCASIONALLY THE 2.5 L ENGINE WITH CVT WILL APPEAR TO ALMOST STALL UPON DECELERATING AND COMING TO A STOP (AT A TRAFFIC LIGHT, STOP SIGN, ETC.). THE ENGINE WILL SHUDDER, THE RPMS WILL DROP BELOW 700 AND THEN QUICKLY RETURN TO NORMAL IDLE (ABOUT 800 OR SO). HAVE NOT YET EXPERIENCED A STALL BUT HAVE COME CLOSE. OUR CAR HAS ABOUT 87000 MILES AND IS OTHERWISE IN GOOD CONDITION. OUR MECHANIC HAS BEEN UNABLE TO DIAGNOSE THE PROBLEM BECAUSE THIS IS AN INTERMITTENT ISSUE, IT CANNOT BE DUPLICATED AND THERE ARE NO CODES. OTHER SIMILAR POSTS HAVE INDICATED THAT THE TORQUE CONVERTOR MAY BE THE CULPRIT. CONSIDERING THE QUANTITY OF POSTS, AN INVESTIGATION SHOULD BE UNDERTAKEN. STALLING CAN BE A SAFETY PROBLEM.

10/03/2017
Components: ENGINE
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC2A3******
Summary

CAR STALLS ON THE ROAD WHEN YOU COME TO A SUDDEN STOP. THIS PROBLEM IS CONCERNING THE TORQUE CONVERTER AND THIS IS A HAZARDOUS PROBLEM AND SHOULD BE CONSIDERED A RECALL FOR THESE TYPE OF MODEL CARS.

09/29/2017
Components: POWER TRAIN
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBBC5A3******
Summary

I CURRENTLY OWN A 2010 SUBARU OUTBACK. I STARTED EXPERIENCING THE CAR STALLING AND SHUTTING OFF WHENEVER YOU COME TO A SUDDEN STOP. IT HAPPEN WITH MY DAUGHTER ON THE MAIN ROAD AND SHE PANIC. AS TIME WHEN ON THE PROBLEM GOT WORSE. I BROUGHT IT TO MY MECHANIC AND THE PROBLEM WAS DIAGNOSED AS A BAD TORQUE CONVERTER. HE ADVISED IT WILL GET WORSE AS TIME GO ON. I WENT ON A FEW SUBARU THREADS ONLINE AND SAW THAT SEVERAL PEOPLE WERE EXPERIENCING THE SAME THING. A NEW TORQUE CONVERTER WAS ORDER FROM SUBARU WHICH HAD A DIFFERENT PART NUMBER FROM THE ORIGINAL. SUBARU ADVISED THAT UPGRADES WERE MADE DUE TO PREVIOUS FAILURE ISSUES WITH TORQUE CONVERTER. TOTAL COST OF PARTS AND LABOR WAS $1238.78 AND WAS DONE ON 06/20/2017. FEW WEEKS AFTER WORK WAS DONE I RECEIVED A NOTICE FROM SUBARU REGARDING EXTENDED WARRANTY ON TRANSMISSION WORK AND REIMBURSEMENT IF JOB ALREADY DONE. I SUBMITTED MY CLAIM AND WAS DENIED BECAUSE MY CAR HAS A PREVIOUS SALVAGE HISTORY. I FULLY UNDERSTAND THAT A SALVAGE HISTORY VOIDS THE WARRANTY BUT I FEEL THE TORQUE CONVERTER PROBLEM SHOULD HAVE BEEN DONE THROUGH A SAFETY RECALL. A FAILURE OF A PART THAT CAN CAUSE A CAR TO STALL SHOULD BE CONSIDERED A SAFETY ISSUE. NEW UPGRADED TORQUE CONVERTER BY THE MANUFACTURER PROVES THEIR ACKNOWLEDGMENT THAT THE PREVIOUS PART HAS A FAULT. I AM NOT DISPUTING THEIR WARRANTY POLICY BUT DISPUTING THAT TORQUE CONVERTER FAILURE POSES A SAFETY ISSUE AND I AM REQUESTING A REIMBURSEMENT OF MONEY SPENT IN WHICH SUBARU HAS DENIED. SO MANY OTHER OWNERS SALVAGE HISTORY OR NOT HAVE EXPERIENCED THE SAME ISSUE.

09/25/2017
Components: POWER TRAIN
Incident Date: 09/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC7A3******
Summary

WHEN DRIVING ON INTERSTATE ROADS AND LOCAL ROADS: WITH BRAKING, CAR SHUTTERS AS IF NOT USING CLUTCH IN A MANUAL TRANSMISSION. MOST RECENTLY (TODAY 9/25/17), I WAS BRAKING TO TURN OFF LOCAL ROAD INTO PARKING LOT, CAR SHUTTERED AND STALLED. I WAS ABLE TO SHIFT TO "P" AND RESTART BEFORE CARE BEHIND ME HIT ME. BRAKING-SHUTTER-STALL NEXT TIME A SERIOUS ACCIDENT COULD OCCUR.

09/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

FLUIDS DRAINING FROM RADIATOR, WARNING LIGHTS FLASHING

09/09/2017
Components: AIR BAGS
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7B3******
Summary

I HAVE A HAVE A AUTO AIRBAG SETTLEMENT NOTICE

09/07/2017
Components: SUSPENSION
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBEC7A3******
Summary

VEHICLE HAS VIBRATIONS INCREASING WITH SPEED. MOST NOTICEABLE AT 60MPH AND ABOVE AND THEY HAVE BEEN GETTING WORSE. THE CAR WILL ALSO OCCASIONALLY VEER OFF TO THE RIGHT DURING BRAKING. TOOK CAR TO DEALERSHIP FOR AN INSPECTION AND WAS TOLD THAT SUBARU HAD ISSUES WITH THE SUSPENSION THAT YEAR AND THAT THE SUSPENSION WAS UPGRADED IN SUBSEQUENT YEARS. I WAS TOLD THAT IT WOULD COST ME $2000 IF I WANTED TO UPGRADE THE SUSPENSION, BUT THAT IT WASN'T A SAFETY ISSUE IF I CONTINUED TO DRIVE THE CAR.

08/21/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 08/18/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBBC7A3******
Summary

I WAS BACKING MY OUTBACK A SHORT DISTANCE (ABOUT 20 FT.) TO A PARKING SPACE ACROSS THE STREET WHEN IT SUDDENLY ACCELERATED. I RAN INTO A PARKED TRUCK WITH GREAT IMPACT. THE CAR FELT LIKE IT HAD A MIND OF ITS OWN. IT WAS TERRIFYING.

08/15/2017
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCJC6A3******
Summary

WHILE DRIVING AT LOW SPEED ON LOCAL ROADS THE PARKING BRAKE LIGHTS STARTS FLASHING, THE TRANSMISSION OIL TEMPERATURE LIGHT WENT ON AND THERE WAS A HIGH PITCHED SQUEALING SOUND. WE COULD NOT GET THE BRAKE LIGHT TO GO OFF BY PULLING THE BRAKE RELEASE LEVER. IT CLEARED ITSELF THE NEXT DAY. THE DEALER COULDN'T REPRODUCE THE PROBLEM BUT FOUND A BRAKE SWITCH FAILURE. THERE WERE ALSO 2 SOFTWARE UPDATES THAT WERE RELATED TO THE BRAKE AND TRANSMISSION SAFETY AND OPERATION. WE WERE CHARGED FOR ALL 3 EVEN THOUGH IT SHOULD HAVE BEEN A SAFETY RECALL.

08/14/2017
Components: AIR BAGS
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCCXA3******
Summary

TAKATA RECALL NOTICE RECEIVED

08/07/2017
Components: POWER TRAIN
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC2A3******
Summary

NOTICED A SLIGHT INCREASE IN ENGINE NOISE AND INCREASED TIME TO ACCELERATE, BUT DRIVEABLE. NO DASHBOARD LIGHTS WERE ON. 24 HOURS LATER CAR STALLED OUT WHILE DRIVING STEADILY ABOUT 30 MILES PER HOUR DOWN THE ROAD. PULLED CAR OVER AND HAD CAR TOWED TO SUBARU DEALER. STATED I NEEDED A NEW TRANSMISSION. I STATED I DRIVE CONSERVATIVELY AND THE CAR HAS LOW MILES, NOT THAT OLD, AND I DON'T HAVE A TOW HOOK UP SO IT DOESN'T MAKE SENSE.

08/07/2017
Components: POWER TRAIN
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7A3******
Summary

CAR BEGAN TO BOG DOWN AND STALL WHEN BREAKING. CAR WILL START TO SHAKE/SHUDDER AND THEN STALL WHEN STOPPING WHETHER THE ENGINE IS COLD OR HOT. THE CAR WILL STALL LIKE SOMEONE FORGETTING TO PUSH THE CLUTCH IN ON A MANUAL CAR WHEN STOPPING. THIS HAS HAPPENED NUMEROUS TIMES AND MOST TIMES I AM IN HEAVY TRAFFIC. THE CAR WILL STALL AND REQUIRES IT TO BE SHIFTED INTO PARK, THE IGNITION TURNED OFF AND THEN THE CAR RESTARTED BEFORE CONTINUING ON. I HAVE BEGAN TO KEEP A VIDEO LOG OF ALL THE TIMES THE VEHICLE WILL STALL DRIVING FROM MY HOME TO WORK AND OTHER TRIPS. THIS IS A SERIOUS ISSUE THAT SUBARU NEEDS TO ADDRESS. IT APPEARS THEY WERE MADE AWARE OF THIS ISSUE IN 2014 BUT DID NOT DO ANYTHING ABOUT IT UNTIL 2017 AND EVEN THEN THEY ARE NOT DOING A RECALL BUT A "EXTENDED COVERAGE". THEY GIVE ABSOLUTELY NO DETAILS AS TO WHY OTHER THAN TO SAY "FOR CUSTOMER SATISFACTION AND CARE". NO ADMITTANCE OF ANY PROBLEMS BY SUBARU. DEALERS CAN'T TELL YOU WHY EITHER AND IT'S UP TO THEM TO DETERMINE IF IT'S RELATED TO THE CVT OR NOT.

07/29/2017
Components: POWER TRAIN
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC4A3******
Summary

COMPLAINT -- WHEN I GO TO BRAKE THE CAR STALLS, I HAVE TO PUMP THE BRAKES AND THEN BRAKE HARD TO PREVENT A STALL, IF I DON'T THE CAR STOPS AND I HAVE TO PUT IT IN PARK AND RESTART. I CANNOT DRIVE IN BACKED UP TRAFFIC. I CANNOT COME TO A SOFT STOP OR ROLL TO A STOP. THIS IS A MAJOR SAFETY HAZARD, I TOOK IT TO THE DEALER AND THEY SAID IT WAS THE TORQUE CONVERTER AT $1600 MY EXPENSE, AND POSSIBLE THE VALVE BODY THAT CAN BE DAMAGED BY THE CONVERTER FROM THE METAL SHARDS THAT WILL BE $1200, SO A TOTAL OF $2800, AND MY EXTRA WARRANTY HAS RUN OUT, OF COURSE. THERE IS A TSB 16-90-13--01/06/14, ON THIS ISSUE AND SUBARU HAS CHANGED OUT THE PART BUT IS MAKING THE CONSUMER FIT THE BILL, EVEN THOUGH THEY ADMIT IT IS THEIR FAULT. THIS NEEDS TO BE A RECALL-----HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10067826-0699.PDF

07/20/2017
Components: POWER TRAIN
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCFCXA3******
Summary

WHEN COMING TO A STOP AT A TRAFFIC LIGHT OR STOP SIGN, MY 2010 OUTBACK SOMETIMES STUTTERS AND THEN STALLS. I MUST THEN PUT THE CAR BACK IN PARK AND RESTART THE ENGINE BEFORE PULLING OUT AGAIN. THIS CREATES DANGEROUS SITUATION AS THE CAR BEHIND ME IS EXPECTING ME TO PULL OUT AGAIN WITHOUT THIS ADDED DELAY. I'M VERY CONCERNED THAT THIS IS GOING TO RESULT IN AN ACCIDENT AND I WILL BE REAR ENDED BY THE CAR BEHIND ME. I HAVE TAKEN THE CAR TO THE DEALERSHIP, BUT THEY WEREN'T ABLE TO RECREATE THE PROBLEM IN THE SHOP THE ONE DAY THEY TRIED. I ALSO CONTACTED SUBARU CUSTOMER SERVICE, AND THEY SAID THE DEALER NEEDS TO BE ABLE TO RECREATE IT TO FIX THE PROBLEM. FROM WHAT I READ W/R/T OTHER'S EXPERIENCES, THIS SOUNDS LIKE THE TORQUE CONVERTER PROBLEM THAT SUBARU JUST RECENTLY EXTENDED THE WARRANTY ON, YET THEY ARE STILL NOT GOING TO FIX THE PROBLEM. I WOULD HOPE THAT THIS COULD BE ELEVATED TO A RECALL BEFORE MORE ACCIDENTS OCCUR.

07/17/2017
Components: POWER TRAIN
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRHBC8A3******
Summary

WHILE DRIVING AT HIGH WAY SPEEDS ENGINE WARNING LIGHTS BEGAN TO FLASH ON THE DASH BOARD. POWER LOSS OCCURED. PULLED OVER AND CHECKED VEHICLE, WAITED 10 MINUTES, RESTARTED VEHICLE AND CONTINUED AT REDUCED SPEED. VEHICLE CONTINUED TO FLASH LIGHTS AND LOSE POWER WITH NO WARNING BUT PARTICULARLY ON HILLS. SUBARU DELERSHIP IN RAPID CITY, SOUTH DAKOTA ADVISED US TO CONTINUE HOME TO SASKATOON. TOTAL FAILURE ON CVT WITH REPLACEMENT COST ESTIMATED AT $6000+ TAX AND LABOR. WONDERING IF THIS IS THE BEGINNING OF MANY SUCH EXPERIENCES AS OUR YEAR IS ONE OF THE EARLIEST MODELS WITH THIS SEALED CVT. NO WAY TO CHECK ANY PARTS OR SERVICE IT AS THE UNIT IS SEALED.

07/12/2017
Components: SERVICE BRAKES
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC5A1******
Summary

THE VEHICLE WAS IN NEUTRAL, ENGINE RUNNING WITH PARKING BRAKE SET (ELECTRONIC PARKING BRAKE IN THE 2010), THE MECHANIC GOT OUT OF THE CAR ON THE LEVEL CRUSHED GRAVEL PARKING LOT IN THE MIDDLE OF A BEAUTIFUL SUNNY AFTERNOON AND ALLOWED MYSELF TO GET IN THE DRIVERS SEAT. I HAVE NEVER BEEN ABLE TO DISENGAGE THE PARKING BRAKE WITHOUT IT FLASHING NON STOP UNLESS I TURNED THE CAR OFF AND RESTARTED IT, THEN DISENGAGE THE PARKING BRAKE. ON THIS SPECIFIC DAY, I GOT INTO MY VEHICLE ATTEMPTED TO DISENGAGE THE PARKING BRAKE IT STILL WAS SET WITH LIGHT ON. I TURNED OFF THE VEHICLE, RESTARTED IT AND DISENGAGED THE PARKING BRAKE AND IT IMMEDIATELY STARTED FLASHING. THE BRAKE WAS DISENGAGED; HOWEVER, THE LIGHT REMAINED ON. RETURNED IT TO MY MECHANIC AND HE STATED THAT HE WAS NOT FAMILIAR WITH THE ELECTRONIC PARKING BRAKE HOWEVER, IT WAS NOT WORKING AT ALL NOR WOULD IT WOULD WORK. YOU COULD HEAR THE LITTLE MOTOR RUNNING BUT NOTHING WOULD HAPPEN. I BROUGHT MY VEHICLE UP TO A SUBARU DEALERSHIP IN HOPES THAT THEY WOULD STAND BEHIND A POORLY DESIGNED PIECE OF EQUIPMENT ON THEIR PRODUCT WHICH AS A CONSUMER SHOULD HAVE LASTED MORE THAN 7 YEARS. I WAS TOLD THE PARKING BRAKE MODULE PART NEEDS TO BE ORDERED FOR $800 PLUS TAX. THIS IS VERY DISCOURAGING GIVEN TH RIDICULOUS COST OF SOMETHING YOUR VEHICLE IS REQUIRED TO HAVE FOR STATE INSPECTION. IT SEEMS OBVIOUS THAT THIS ELECTRONIC PARKING BRAKE WAS NOT A GOOD PRODUCT AS THEY ONLY PLACED THEM ON 2010-2012. I FEEL THAT THIS IS SOMETHING THE MANUFACTURER SHOULD STAND BEHIND.

06/26/2017
Components: SUSPENSION,TIRES
Incident Date: 12/24/2016
Crash: No
Fire: No
Summary

2015 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR VEHICLE REPAIRS. *LD THE CONSUMER STATED THE REAR BEARINGS WERE GONE AT 65,000 MILES. THE PURCHASED TIRED WER BALD AT 25,000 MILES. THE CONSUMER BELIEVES THIS SHOULD BE COVERED UNDER WARRANTY. *JS

06/16/2017
Components: POWER TRAIN
Incident Date: 05/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 454BRBKC8A3******
Summary

VEHICLE STARTED ACTING AS THOUGH IT WAS GOING TO STALL AT STOP SIGNS AND RED LIGHTS. ALL DASHBOARD LIGHTS THEN BECAME LIT UP. TOOK TO MY PLACE OF DEALERSHIP AND UPON CHECKING TRANSMISSION FLUID, THEY DESCRIBED IT AS SMELLING VERY FOUL AND WAS TOLD I NEED A NEW TRANSMISSION. CAR IS A 2010 SUBARU OUTBACK WITH 120,000 MILES. THE CHEAPEST I COULD FIND FOR NEW TRANSMISSION WAS 6000.00. THOUGHT IT WAS A JOKE AT FIRST, BUT WAS TOLD THE FIRST CALL THEY MADE IT WAS 7000.00. THE TRANSMISSION SPECIALIST CALLED THE CVT SUBARU TRANSMISSION "THE THROW AWAY TRANSMISSION' AS NO ONE EVER REPLACES THEM AT THAT COST. I HAVE ALWAYS OWNED CHEVY VEHICLES UNTIL I FELL IN LOVE WITH THE OUTBACK. NEEDLESS TO SAY I AM VERY DISAPPOINTED IN THIS VEHICLE.NO MORE SUBARUS FOR ME!!!

06/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC5A2******
Summary

I REPLACED THE ORIGINAL TIRES IN SEPTEMBER 2013 WITH YOKOHAMA YK580S (225/60 R17). THE MILEAGE AT THE TIME OF REPLACEMENT WAS 49,577. THIS WEEK THE VEHICLE DEVELOPED A STRONG VIBRATION WHILE IN MOTION WHICH WAS CAUSED BY A BULGE OVER APPROXIMATELY 15 OF THE TREAD SURFACE OF THE TIRE POSITIONED ON THE RIGHT FRONT WHEEL. THE TIRE AIR PRESSURE HAS REMAINED CONSTANT DURING THIS STRUCTURAL DEGRADATION. THE MILEAGE ON THE VEHICLE AT THE TIME OF THIS OCCURRENCE WAS 90,233. THE TREAD REMAINING ON THE IMPACTED TIRE IS APPROXIMATELY 3/16", AND THE DOT MANUFACTURE CODE IS 83C1512.

06/07/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC6A3******
Summary

SOFTWARE UPDATE REQUIRED THAT IS NOT COVER BY RECALL. IF NOT UPDATED, THE CHECK ENGINE LIGHT, BRAKE LIGHT, TRACTION CONTROL, AND CRUSE LIGHT BLINK.

06/04/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC5A1******
Summary

I BOUGHT THIS VECHICLE NEW IN 2010. SINCE THAT TIME I HAVE HAD TO CHANGE THE LOW BEAM HEADLIGHTS 4 TIMES ON THE PASSENGER SIDE OF THE VEHICLE AND 5 TIMES ON THE DRIVERS SIDE. I CONSIDER THIS A SAFETY HAZARD AS IT TAKES ALMOST 1 1/2 HOURS TO CHANGE THE BULB. YOU MUST REMOVE THE WHEEL, THE WHEEL WELL, THEN THE WATER PROOF COVER, THE SMALL RETAINING BRACKET AND THEN DISCONNECT THE BULB ALL THROUGH AN OPENING ONLY A CHILD HAND COULD FIT THROUGH EASILY. I HAVE NEVER HAD BOTH LIGHTS GO OUT AT THE SAME TIME, HOWEVER, ON A DARK MOUNTAIN ROAD THIS COULD BE LIFE THREATENING. THE FIRST TIME IT HAPPENED WAS ONLY 3 MONTHS AFTER ACQUIRING THE VEHICLE AND THE LAST TIME WAS 2 WEEKS AGO.

05/18/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

PADDLE SHIFTERS ON STEERING WHEEL ARE NOT WORKING. WHEN DOWNSHIFT IS APPLIED WITH PADDLE, NOTHING HAPPENS OR VEHICLE UPSHIFTS (VEHICLE IN MOTION.) SPORADIC LOSS OF RADIO, HORN, COMPASS AND OTHER ELECTRICAL FUNCTIONS WHEN STARTING CAR AND CONTINUING WHILE DRIVING. REFER TO NHTSA CAMPAIGN # 10V283000 DATED 6/24/2010. MFR CAMPAIGN WVR-28.

04/30/2017
Components: ENGINE
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: JF15G6761GH******
Summary

CAR FEELS LIKE IT'S GOING TO STALL OUT AT A STOP. THIS BEEN OCCURRING NOW FOR A YEAR. THE PROBLEM IS GETTING WORSE. WHEN TO SUBARU, AND, BECAUSE IT DIDN'T HAPPEN WHEN THEY WERE DRIVING THE CAR, THE DIDN'T DO ANYTHING. MY MECHANIC SAYS HE IS SEEING THIS PROBLEM A LOT WITH THIS CAR, AND IT'S A TORQUE CONVERTOR ISSUE. IT'S SCARY AND POTENTIALLY DANGEROUS.

04/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

THE CAR SHUTTERS OR STALLS WHEN COMING TO A STOP, BOTH REGULAR OR SUDDEN STOP. IT HAPPENS WHEN I PULL UP TO A STOP SIGN, LIGHT OR NEED TO STOP IN HIGHWAY TRAFFIC. IT HAS HAPPENED ON NUMEROUS OCCASIONS GIVING ME REASON FOR CONCERN FOR MY LIFE AND THE LIVES OF MY PASSENGERS. SUBARU HAS DIAGNOSED THE PROBLEM AS A TORQUE CONVERTER. I ALSO HAVE THE DIAGNOSIS OF A FAULTY TORQUE CONVERTER FROM AN INDEPENDENT AUTO MECHANIC. THIS IS A COSTLY REPAIR DUE TO IT'S PROXIMITY TO THE TRANSMISSION.

03/18/2017
Components: POWER TRAIN
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 424BRCAC7A3******
Summary

WHEN COMING TO A STOP THE CAR STALLS. THIS HAPPENS MORE FREQUENTLY GOING UP HILLS. IT HAPPENS MOST OFTEN JUST AS THE CAR IS NEARING NO MOTION OR NO LONGER IN MOTION. A QUICK STOP WILL MAKE IT HAPPEN MORE FREQUENTLY THAN A SLOW GRADUAL STOP. IT DOESN'T MAKE A DIFFERENCE IF THE CAR IS WARMED UP OR IF IT HAS BEEN RUNNING A FREE MINUTES. THE CAR CAN BE GOING STRAIGHT OR TURNING. A SHUDDER CAN BE FELT THEN THE CAR STALLS. THIS HAPPENS SEVERAL TIMES A WEEK. I THINK IT MAY BE THE TORQUE CONVERTER OR SOMETHING IN THE TRANSMISSION. I DON'T THINK IT IS SOMETHING WITH THE FUEL DELIVERY.

03/16/2017
Components: SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC3A3******
Summary

MODEL YEAR HAS UNDER SIZED BRAKES FOR THE VEHICLE WEIGHT,( ROTORS QUICKLY WARP ) #2 IN THE ABSENCE OF SURFACE RUST, FRONT SUB FRAME ROTTING AWAY. GOT RID OF CAR AFTER JUST INSTALLING NEW SET MICHELLIN TIRES, BRAKES, ROTORS AND DETAILING. HAD I KNOWN!!! HOW DISCOVERED; STATIONARY, LOOKING FOR SOURCE OF STRANGE NOISE UNDER NEATH UPON STOPING AND STARTING IN TRAFFIC.

03/14/2017
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC8A3******
Summary

I BOUGHT MY FIRST SUBARU IN 2002. I LOVE IT, A WEEK AFTER I BOUGHT IT I WENT TO CALIFORNIA FROM ST. LOUIS, MO. I DECIDED I WANTED ANOTHER ONE BECAUSE I LOVE SUBARU'S. IT TOOK ME A FEW WEEKS TO FIND THE ONE I WANTED. IT WAS A USED 2010 WITH 84,940 MILES WITH ONE OWNER. NONE SMOKER WHICH I REALLY LOVED. HE TOOK VERY GOOD CARE OF IT. HE TOOK IT IN FOR ALL THE REQUIREMENTS THAT SUBARU HAS. I HAD CAR FAX PRINT OUT SO I KNOW WHAT WAS DONE. NO COMPLAINTS ABOUT THE STALLING WHEN YOU STEPPED ON THE BRAKES. IT WAS ABOUT A WEEK INTO MY OWNERSHIP THAT I NOTICED WHEN I STOPPED THE CAR WOULD START TO VIBRATE AND THEN DIE. THIS IS VERY SCARY BECAUSE THE PERSON BEHIND YOU STARTS HONKING AND I MUST PUT IT INTO PARK AND RESTART IT. THE LIGHTS ON THE DASH START FLASHING WHILE IT IS DYING, A LIGHT GOES ON THAT LOOKS LIKE A CAR SKIDDING. WHEN I START TO FEEL, IT TRYING TO DIE I TAP ON THE BRAKES A FEW TIMES AND MOST OF THE TIME IT WILL KEEP RUNNING. IT IS THE TIMES WHEN IT DIES AND I CAN'T GET IT STARTED FAST ENOUGH CAN BE DANGERS' BECAUSE SOMEONE IS DRIVING FAST BEHIND ME. THIS HAS HAPPENED TO ME MORE THAN I WANT IT TO. WHEN I GO TO CHURCH THAT IS 10 MILES AWAY IT SEEMS TO STOP A LOT AT THE LIGHT. I JUST WANT SUBARU TO FIX THE PROBLEM BECAUSE THEY HAVE KNOWN ABOUT THIS PROBLEM SINCE 2010. I HAVE FOUND SO MANY COMPLAINTS ON ANOTHER SITE, I COPIED THEM AND WILL BE TAKING THEM TO MY SERVICE MAN AND SENDING A LETTER TO THE HQ. I JUST DON'T KNOW WHAT TO DO. WHEN I HAD MY CAR IN FOR THE 90,000-MILE WORK DONE I TOLD THEM AGAIN. THEY TOLD ME WHEN I PICKED UP THE SUBARU IT WOULD COST ME $1,700.00 TO FIX IT. NO SUBARU NEEDS TO FIX IT SINCE IT HAS BEEN A PROBLEM SINCE DAY ONE. SO MANY OTHER COMPLAINTS HAVE BEEN PRINTED. SOMEONE EVEN SENT AND TALKED TO HQ BUT NO RECALL HAS HAPPENED. SO, I'M ANGRY THAT THEY HAVE DONE NOTHING TO CORRECT THE PROBLEM.

03/08/2017
Components: POWER TRAIN
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC8B3******
Summary

SUBARU TECH SERVICE BULLETIN 16-90-13R - AFFECTS 2010 - 2012 CONTINUOUSLY VARIABLE TRANSMISSION EQUIPPED OUTBACK AND LEGACY MODELS CAR EXHIBITS SYMPTOMS LISTED IN ABOVE TSB. CAR STALLS / SEVERELY HESITATES WHEN TAKING OFF FROM REST DUE TO ISSUE WITH POORLY DESIGNED THRUST WASHER IN TORQUE CONVERTER. DISCOVERED ISSUE AS DESCRIBED AFTER PURCHASE FROM USED DEALERSHIP. CAR WOULD STALL OUT WHEN TAKING OFF FROM REST IN INTERSECTIONS OR PULLING OUT INTO TRAFFIC. THIS COULD RESULT IN A SERIOUS COLLISION IF NOT PROPERLY ADDRESSED / REPAIRED. UPON FURTHER INVESTIGATION, CAR HAD HAD TRANSMISSION FLUSHED 2X ACCORDING TO CARFAX AT MFG DEALERSHIP BY PREVIOUS OWNER, ISSUE UNRESOLVED. CONTACTED SUBARU OF AMERICA (SOA) UPON DISCOVERING ISSUE. SUBARU ACKNOWLEDGED THE PROBLEM AS A KNOW ISSUE BUT ASSERTED THAT THEY WOULD NOT FINANCIALLY COVER WHAT SEEMS TO BE A SERIOUS SAFETY ISSUE. TECHNICAL SERVICE BULLETIN SHOULD BE ESCALATED TO A SAFETY RECALL AND SUBARU OF AMERICA FORCED TO MAKE REPAIRS TO AFFECTED VEHICLES. ATTACHED ARE COPY OF TECHNICAL SERVICE BULLETIN AND CARFAX HISTORY REPORT FOR VEHICLE IN QUESTION.

03/04/2017
Components: AIR BAGS
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC9A3******
Summary

TAMARA RECALL. I WAS NOTIFIED ON JULY 27, 2016. I CALLED THE DEALERSHIP HADWIN-WHITE- IN CONWAY SC. I WAS TOLD THEY DID NOT HAVE AIRBAGS. THEY WOULD LET ME KNOW WIN THE CAME IN. I CHECKED WHEN I WENT FOR SERVICE I THIN IT WAS IN NOVEMBER 2016. I CALLED RECENTLY ABOUT A MONTH AGO. I WAS TOLD THEY WIL DO BE GIVING OUT ANY LOANERS UNTIL IT IS FIX. I HAVE TO GO OUT OF TOWN IN ABOUT A WEEK. I RECEIVED AND EMAIL ON MARCH 2, 2017 THAT PART ARE NOW AVAILABLE. I ALSO RECEIVED A NOTICE WHEN I CALLED ABOUT A MONTH AGO AND CALL THE DEALERSHIP. I WAS TOLD THE DID RECEIVE SOME AND THEY DID REACH MY NAME YET. IT HAS NOW BEEN OVER 7 MONTHS. THIS IS CAUSING ME A HARDSHIP BECAUSE THEY ASK YOU NOT HAVE ANYONE SEAT IN THE PASSENGER SEAT. WHY IS THIS TAKING SO LONE?

02/27/2017
Components: ENGINE
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC4A3******
Summary

FAULTY TORQUE CONVERTER CAUSING CAR TO STALL AT INTERSECTIONS AND APPLYING THE BRAKES.

02/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC8B3******
Summary

TOOK 2010 SUBARU OUTBACK IN FOR OIL CHANGE AND TIRE ROTATION AND WAS TOLD LEFT BRAKE LIGHT WAS OUT AND LEFT FRONT MARKER LIGHT BULB WAS OUT. THIS IS THE ?? TIME LIGHTS HAVE GONE OUT WITH THIS VEHICLE.

02/07/2017
Components: ENGINE
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC6A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT THE DEALER. THE SPARK PLUGS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 04/05/17 LJ *CN

01/27/2017
Components: POWER TRAIN
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC4A3******
Summary

ON SEVERAL OCCASIONS WHEN I HAVE COME TO A QUICK STOP AT A LIGHT, THE ENGINE HAS CUT OUT. THE SUBARU DEALERSHIP FOUND THE THE "TORQUE CONVERTER IS NOT WORKING PROPERLY." THE CAR HAS 93,414 ON THE CLOCK.

01/27/2017
Components: STRUCTURE
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC5A3******
Summary

MY SUBARU OUTBACK SUNROOF HAS LEAKED SINCE THE VERY FIRST WINTER. TOXIC MOLD BUILT UP IN THE HEADLINER, ON THE SEATBELTS AND IN OTHER AREAS. MY WIFE WAS SO SICK AT ONE POINT SHE WAS COUGHING SO HARD SHE THREW UP IN OUR DRIVEWAY AFTER SHE GOT OUT OF THE CAR. SHE WAS SICK FOR YEARS AND WE DIDN'T KNOW WHAT IT WAS. A QUICK SEARCH ON THE INTERNET YIELDED OTHER SUBARU OWNERS WITH SUNROOF LEAKS AND I BELIEVE THAT IT IS RELATED TO THE DESIGN. THE PROBLEM REMAINS UNRESOLVED AND IT IS UNSAFE FOR MY WIFE TO DRIVE THE VEHICLE. MOLD REPORT ATTACHED. NOT ONLY IS THE MOLD A SAFETY ISSUE, BUT YOU WOULD NOT WANT TO BE IN ON COMING TRAFFIC WITH MY WIFE HACKING AND COUGHING.

01/26/2017
Components: POWER TRAIN,ENGINE
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBACXA3******
Summary

2010 SUBARU OUTBACK 2.5L CVT AUTOMATIC 126,000 MILES. CAR WILL UNEXPECTEDLY SHUDDER THEN ENGINE WILL QUIT AT LOW RPMS EITHER COMING TO A STOP OR UPON INITIAL ACCELERATION FROM A STOP. SYMPTOMS MIMIC A MANUAL TRANSMISSION CLUTCH SLIPPING/STALLING. ENGINE OPERATING TEMPERATURE HAS NO EFFECT, NOR VEHICLE TURNING, OR VARYING ELECTRICAL LOADS. THIS IS AN EXTREMELY DANGEROUS SITUATION AS IT CAN HAPPEN WHEN PULLING OUT INTO TRAFFIC OR IN HEAVY TRAFFIC (FOR EXAMPLE) AND IT HAPPENS REPEATEDLY, UNEXPECTEDLY AND RANDOMLY. I URGE THE NHTSA IN THE STRONGEST POSSIBLE TERMS TO ISSUE MANDATORY RECALL AND REPAIR ORDER AS SOON AS POSSIBLE TO PREVENT LOSS OF LIFE AND SERIOUS INJURY. I AM AWARE OF MULTIPLE COMPLAINTS OF THIS PROBLEM. SUBARU HAS ISSUED TSB 16-90-13 WHICH ADDRESSES FAULTY PART REPLACEMENT IN TRANSMISSION TORQUE CONVERTER WITH A NEWLY REDESIGNED PART. HOWEVER, TO MY KNOWLEDGE, OWNERS ARE NOT BEING NOTIFIED OF THIS SERIOUS SAFETY SITUATION, NOR IS SUBURU REPLACING THE PART FREE OF CHARGE IF THE DRIVETRAIN WARRANTY HAS EXPIRED.I HAVE BEEN QUOTED $1200-$ 2000 DOLLARS FOR REPAIRS BY SUBARU. IT IS MY CONCERN THAT SINCE THE PROBLEM IS INTERMITTENT AND EXPENSIVE TO REPAIR, EVEN IF THE OWNERS ARE NOTIFIED BY A VOLUNTARY TSB, THEY MAY NOT GO TO THE EXPENSE TO HAVE IT REPAIRED, RESULTING IN POTENTIAL LOSS OF LIFE AND INJURIES. THIS NEEDS TO BE A MANDATORY RECALL. AS AN ASIDE, I AM AN AIRLINE CAPTAIN AND A FAA CERTIFIED MAINTENANCE TECHNICIAN WITH OVER 40 YEARS OF EXPERIENCE IN MAINTENANCE RELATED SAFETY ISSUES, AND IT IS MY OPINION THAT THIS SITUATION REQUIRES URGENT ACTION ON BEHALF OF NHTSA AND SUBARU. THANK YOU *TR

01/19/2017
Components: AIR BAGS
Incident Date: 01/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC1A3******
Summary

TAKATA RECALL. ORIGINALLY NOTIFIED OF RECALL ON JUNE 10, 2016. I HAVE NOT HEARD FROM SUBARU AS OF TODAY, JANUARY 19, 2017. I HAVE NOT ALLOWED ANYONE TO RIDE IN THE FRONT PASSENGER SEAT SINCE NOTIFICATION. PASSENGERS ARE TIRED OF WAITING AND DEMAND ACTION.

01/18/2017
Components: POWER TRAIN
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCBC4A3******
Summary

OUR 2010 MODEL SUBARU OUTBACK WITH 121,000 MILES BEGAN STALLING WHILE BRAKING AT STOP LIGHTS AND BEHIND OTHERS VEHICLES ALSO BRAKING HARD. WHILE I AM ABLE TO START IT BACK UP IMMEDIATELY, THIS HAS BECOME A CONSISTENT PROBLEM AND I FEEL A VERY DANGEROUS ISSUE. I HAVE BEEN LEFT STALLED IN THE MIDDLE OF RUSH HOUR TRAFFIC BECAUSE THE CAR IN FRONT OF ME BRAKED HARD. AFTER SPEAKING WITH OUR DEALERSHIP THE RESPONSE WAS THAT WE NEED A NEW TORQUE CONVERTER AND THAT THIS IS A KNOWN PROBLEM WITH THE 2010-2012 OUTBACKS. AFTER A SECOND OPINION TO BE SURE, WE ARE HAVING THE TORQUE CONVERTER REPLACE TO THE TUNE OF $2000!! I AM ASKING FOR A RECALL FOR THESE MODELS FROM SUBARU TO PREVENT ANYONE FROM GETTING INJURED FROM THIS CONSISTENTLY-IDENTIFIED DANGER. *TR

01/17/2017
Components: VISIBILITY
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD NOISE AND THE SUN ROOF SHATTERED WITHOUT WARNING. THE GLASS FELL INTO THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

01/11/2017
Components: EXTERIOR LIGHTING
Incident Date: 12/31/2016
Crash: No
Fire: No
Summary

THE PASSENGER HEADLIGHT HAS WENT OUT AGAIN. THIS SEEMS TO HAPPEN EVERY THREE TO SIX MONTHS THAT EITHER THE DRIVERS SIDE OR PASSENGER SIDE HEADLIGHT BLOWS OUT.

01/03/2017
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC8A3******
Summary

CAR PARKED ON SLIGHT UPHILL INCLINE OF HOUSE DRIVEWAY.. STARTED ENGINE, MOVED AUTOMATIC TRANSMISSION SELECTOR TO D(RIVE). TRANSMISSION WENT TO REVERSE. MOVED TRANSMISSION LEVER TO N(EUTRAL) AND BACK TO D. TRANSMISSION AGAIN WENT TO REVERSE. MOVED SELECTOR (SHIFTER) TO P(ARK) AND THEN TO D. THIS TIME THE TRANSMISSION RESPONDED CORRECTLY. CARE WAS STATIONARY DURING THE EVENT.

01/03/2017
Components: ENGINE
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC8A3******
Summary

DRIVING AND COMING TO A STOP. AT STOP AND ENGINE IDLING, THE ENGINE MISFIRES (STUMBLES) ON OCCASION. IT FEELS AS THOUGH THE ENGINE WILL DIE, BUT THEN IDLES NORMALLY. THIS IS INTERMITTENT AND NO ENGINE LIGHT OR FAULT CODE COMES UP. DEALER UNABLE TO CORRECT BECAUSE THIS HAS NOT HAPPENED WHEN THE CAR IS TAKEN IN FOR SERVICE. I AM AFRAID THE CAR WILL STALL IN TRAFFIC. THIS HAS OCCURRED OVER THE LAST 3-4 YEARS

12/29/2016
Components: AIR BAGS
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC4A3******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/20/2016
Components: ENGINE
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC1A3******
Summary

OVER HEATING MAYBE HEAD GASKET PROBLEM

12/13/2016
Components: STEERING
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC4A3******
Summary

POWER STEERING FAILED WHILE BACKING UP SLOWLY ON A CITY STREET. HYDRAULIC LINE CORRODED AND BROKE.

12/09/2016
Components: AIR BAGS
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC1A3******
Summary

TAKATA INFLATORS... IT'S BEEN 6 MONTHS SINCE I RECEIVED THE LETTER REGARDING THE FAULTY AIRBAGS AND ACCORDING TO THE SUBARU DEALER, THE PARTS ARE STILL NOT IN.

12/04/2016
Components: POWER TRAIN
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A3******
Summary

DRIVING ON HIGHWAY OR CITY STREETS AND CAR STALLS AND ENGINE TURNS OFF DURING HARD BRAKING. MUST COME TO A COMPLETE STOP AND SHIFT TO NEUTRAL OR PARK TO RESTART ENGINE. 120,000 MILES. SUBARU DEALER SAID I NEEDED TO REPLACE TORQUE CONVERTER AND WOULD COST ME $1750.00 DOLLARS. THIS PROBLEM HAS HAPPENED MANY TIMES. *TR

11/30/2016
Components: VISIBILITY/WIPER
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC3A3******
Summary

CONTACTED PRESTIGE SUBARU, 585 TUNNEL RD, ASHEVILLE, NC 28805 ABOUT SETTING UP APPOINTMENT ON THE OPEN RECALL NOTICE I RECEIVED. AFTER EXPLAINING THE RECALL NOTICE THEY SAID THE EARLIEST APPOINTMENT WOULD BE IN MARCH. I DO NOT FEEL THAT WAITING 3+ MONTHS FOR AN APPOINTMENT IS A TIMELY SOLUTION. I TOLD THEM THAT AND THEY DID NOT CARE.

11/28/2016
Components: EXTERIOR LIGHTING
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGCXA3******
Summary

LOW BEAM HEADLIGHTS HAVE NEEDED TO BE REPLACED 4 TIMES NOW (8 BULBS TOTAL). FIRST TIME, IT BLEW OUT ABOUT A YEAR AFTER PURCHASE. THEN THE SECOND 6 MONTHS AFTER THAT. THIRD TIME ABOUT A YEAR AGO AND THE FOURTH TIME THE HEADLIGHT FAILED WAS TODAY (NOVEMBER, 2016). ALSO MY REAR NIGHT TIME LIGHT ALSO BLEW OUT THIS PAST AUGUST, 2016. WORST PART IS THE DIFFICULTY OF REPLACING THE HEADLIGHTS. YOU HAVE TO REMOVE THE FRONT BUMPER TO GET TO THE HEADLIGHT COMPARTMENT WHICH JUST ADDS TO THE AGGRAVATION. SOMETHING LIKE HEADLIGHTS SHOULD BE CONSIDERED A SAFETY FEATURE THAT NEEDS TO BE EASILY REPLACEABLE BY THE CAR OWNER. REGARDLESS OF THE DIFFICULTY IN REPLACING THE HEADLIGHTS, THESE LIGHTS SHOULD NOT NEED TO BE REPLACED AS FREQUENTLY AS WHAT I'M EXPERIENCING.

11/08/2016
Components: AIR BAGS,VISIBILITY/WIPER
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC3A3******
Summary

TAKATA RECALL: UPON RECEIVING NOTICE AT MY SUMMER HOME, I CALLED THE DEALER IN MUSKEGON, MI. THEY DID NOT WOULD NOT HAVE THE PARTS. UPON RETURNING TO FLORIDA< I CALLED THE DEALER IN SARASOTA, THEY DID NOT HAVE THE PARTS AND MIGHT NOT HAVE THEM BEFORE I RETURN TO MICHIGAN NEXT JUNE. WE ARE TOLD THAT ONE SHOULD NOT RIDE IN THE FRONT PASSENGER SEAT WHAT IS ONE TO DO??

11/08/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC2A3******
Summary

CAR SHUDDERS AND SOUNDS LIKE ENGINE WILL DIE WHEN COMING TO COMPLETE STOP. IF THIS WERE A MANUAL TRANSMISSION, FEELS AS IF CLUTCH SHOULD BE PUSHED IN. PROBLEM OCCURS INTERMITTENTLY. COLD OR HOT ENGINE. PROBLEM BECAME NOTICEABLE AROUND 58,000-60,000 MILE.

11/07/2016
Components: AIR BAGS
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC1A3******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/06/2017*CT UPDATED 02/13/17.*JB

11/01/2016
Components: POWER TRAIN
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBACXA3******
Summary

CAR STARTED STALLING AFTER COMING TO A FULL STOP, AT 88,000 MILES. WAS FINE AT FIRST START UP, AND FINE WHEN BACKING OUT OF A PARKING PLACE OR GARAGE, BUT AFTER DRIVING AND COMING TO A STOP AT A LIGHT OR STOP SIGN, OR WHEN TRYING TO MAKE A LEFT TURN WHEN THERE WAS ONCOMING TRAFFIC (THIS WAS THE REALLY DANGEROUS PART), IT WOULD STALL, REQUIRING ME TO PUT IT IN PARK TO RESTART THE CAR. FIRST CHECK AT SERVICE STATION FOUND NOTHING WRONG IN THE COMPUTER. TOOK TO SUBARU DEALER ON 11/1/2016 AND WAS TOLD I NEEDED A $1,600 REPAIR TO THE TORQUE CONVERTER. *TR

10/17/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 454BREJC9A2******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/12/2016
Components: AIR BAGS
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC0A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/11/2016
Components: AIR BAGS,VISIBILITY/WIPER
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1B3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V358000 (AIR BAGS) AND 16V694000 (VISIBILITY); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

10/07/2016
Components: AIR BAGS
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBLC2A3******
Summary

TAPATALK RECALL. RECIEVED RECALL NOTICE FROM SUBARU IN JULY 2016 WITH WARNING NOT TO HAVE ANYONE IN THE PASSENGER SEAT UNTIL REPAIR IS IN EFFECT. SUBARU UNABLE TO COMPLETE REPAIR TO DATE. EXCESSIVE LENGTH OF TIME THAT CAR CAN NOT CONVEY FRONT SEAT PASSENGER.

10/05/2016
Components: POWER TRAIN
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC6A3******
Summary

CAR HAS BEEN STALLING WHEN I COME TO A STOP. USUSALLY A QUICK STOP. WE THOUGHT IT MIGHT BE BAD GAS, CLOGGED FUEL INJECTORS WHICH WE HAVE ADDRESSED. STILL STALLING. AFRAID SOMEONE IS GOING TO HIT ME. THIS HAS BEEN GOING ON FOR A COUPLE MONTHS NOW. ALSO STALLS ON INCLINES WHEN I COME TO STOP NOT GOING DOWN HILL.

10/03/2016
Components: AIR BAGS
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCBC3A3******
Summary

IT IS COMPLETELY UNACCEPTABLE THAT A SERIOUS RECALL SUCH AS THIS DOES NOT YET HAVE A REMEDY. I RECEIVED NOTICE MONTHS AGO AND STILL I HAVE TO DRIVE AROUND CHAUFFEURING ALL OF MY FAMILY MEMBERS AS IT IS NOT SAFE TO RIDE IN THE FRONT SEAT-- COMPLETELY IMPRACTICAL FOR A FAMILY AND I'M ASSUMING MOST SUBARU OWNERS HAVE ONE (THAT'S WHY I GOT ONE). I AM VERY FRUSTRATED THAT THERE IS NOT A SOLUTION. BY THE TIME THERE IS ONE, I'M SURE IT WILL BE IMPOSSIBLE TO GET AN APPOINTMENT TO TAKE CARE OF IT.

09/27/2016
Components: AIR BAGS
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC5A3******
Summary

TAKATA RECALL. NOTIFIED OF RECALL IN JULY. CONTACTED MY LOCAL SUBARU DEALER FOR REMEDY WAS TOLD NO PARTS AVAILABLE. EXPLAINED THAT IN OCTOBER MY CAR WAS GOING TO BE SHIPPED FROM ALASKA TO SOUTH DAKOTA (MILITARY PERMANENT CHANGE OF STATION) AND UNABLE TO SHIP IF ANY OPEN UNRESOLVED RECALLS. AS OF TODAY 9/27 I STILL HAVE NOT GOTTEN ISSUE RESOLVED. I CANNOT SHIP MY VEHICLE AND HAVE NO WHERE TO LEAVE IT IN ALASKA AND NO WAY TO GET TO SOUTH DAKOTA. I HAVE NO TRANSPORTATION IN SOUTH DAKOTA TO GET TO WORK IF I DON'T HAVE MY CAR. NEED SOLUTION BEFORE I LEAVE ALASKA 11 OCTOBER.

09/20/2016
Components: POWER TRAIN
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJC8A3******
Summary

MY CAR HAS ONLY 108,650 MILES ON IT AND I WAS TOLD ON 9/19/16 THAT I NEED A NEW TRANSMISSION TORQUE CONVERTER. I GOT A SECOND A OPINION WHICH WAS THE SAME AS THE FIRST. MY CAR SHUDDERS, HESITATES AND STALLS WHEN COMING TO A STOP WHICH CREATES A SAFETY HAZARD. IT CREATES GREAT POTENTIAL FOR A REAR END COLLISION. IT STARTED OUT JUST DOING THIS RARELY AND IS HAPPENING MORE FREQUENTLY. THIS HAS BEEN HAPPENING FOR ABOUT TWO MONTHS. THE COST TO REPAIR IS $1521.24. WITH THIS LOW OF MILEAGE, I'M TOLD I SHOULD NOT BE HAVING THIS TYPE OF PROBLEM. SUBARU IS AWARE OF THE PROBLEM AS THEY HAVE ISSUED A SERVICE BULLETIN (16-90-13R). I RECEIVED NO NOTIFICATION FROM SUBARU AND ONLY FOUND OUT ABOUT THIS WHEN IT STARTED HAPPENING. I GOOGLED THE TERM "TRANSMISSION TORQUE CONVERTER" FOR 2010 SUBARU OUTBACK AND FOUND THIS TO BE A COMMON COMPLAINT. I FEEL THIS SUBARU SHOULD BE RECALLING VEHICLES WITH THIS PROBLEM AND FIXING IT. I BOUGHT MY CAR WHEN IT WAS TWO YEARS OLD AND IT ONLY HAD 57,000 MILES ON IT. I HAVE SINCE DRIVEN IT JUST OVER 50,000 MILES AND DON'T FEEL I SHOULD BE DEALING WITH A PROBLEM OF THIS SEVERITY.

09/13/2016
Components: SERVICE BRAKES
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC9A3******
Summary

THE BRAKE PIPES CORRODED IN THE SAME LOCATION AS IN THE EARLIER RECALL AT THE 4 CONNECTION COUPLING WHERE THE CENTER PIPE MEETS THE REAR PIPE SECTIONS. THIS ISSUE IS DOCUMENTED IN SUBARU TICKET NUMBER 1-176 88494776.

08/25/2016
Components: POWER TRAIN
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC3A3******
Summary

MY 2010 SUBARU OUTBACK WITH ABOUT 93,000 MILES HAS STALLED SEVERAL TIMES WHEN MAKING A HARD STOP. IT ONLY HAPPENS SPORADICALLY, BUT HAS HAPPENED 4 TIMES IN THE LAST WEEK. I CALLED THE DEALERSHIP AND MADE AN APPOINTMENT AND THEY SAID THAT THEY HAVE ANOTHER CAR IN THE SHOP RIGHT NOW WITH THE SAME ISSUE.

08/15/2016
Components: AIR BAGS
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

TAKATA RECALL THERE ARE NO PARTS AVAILABLE TO REPAIR MY VEHICLE AND IT IS UNSAFE TO HAVE PASSENGERS IN THE FRONT SEAT. HUGE INCONVENIENCE GIVEN THAT THIS IS OUR FAMILY CAR!

08/01/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC4A3******
Summary

TAKATA RECALL: I OWN A 2010 SUBARU OUTBACK AND RECEIVED A LETTER FROM SUBARU REGARDING THE NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). I SPOKE TO MY LOCAL SUBARU DEALER (IN NEW LONDON, CT) AND THEY INFORMED ME THAT THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE, AND THAT THEY HAD NO ESTIMATED TIME AS TO WHEN THE PART WOULD BE AVAILABLE. I BELIEVE THAT SUBARU HAS EXCEEDED A REASONABLE AMOUNT OF TIME TO ARRANGE FOR A RECALL REPAIR. I HAVE MADE THE DEALER AWARE OF MY FRUSTRATION. I HAVE NOT EXPERIENCED A FAILURE TO DATE YET. AND THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE ON THE SUBARU WEBSITE.

08/01/2016
Components: WHEELS
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC0A3******
Summary

LUG STUDS BREAK OFF WHEN REMOVING TO CHANGE TIRE. I HAD A FLAT AND 1 STUD BROKE OFF. I WAS LEFT DRIVING WITH ONLY 4 STUDS. THIS HAS NOW HAPPENED ON 2 OF THE FOUR WHEELS. WHEN INQUIRING WITH THE DEALER I WAS TOLD THIS IS A KNOWN PROBLEM. THEY ACTUALLY SUGGESTED SELLING ME MORE REPAIR STUDS THAN I NEEDED AS THEY WERE SURE MORE WOULD BREAK OFF.

08/01/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC9A3******
Summary

TAKATA RECALL I RECEIVED A LETTER STATING THAT MY VEHICLE WAS SUBJECT TO THE RECALL FOR PASSENGER AIRBAGS. I CALLED MY LOCAL DEALER (BURLINGTON SUBARU IN BURLINGTON, VT) TO SEE IF THEY HAD AN ESTIMATE ON WHEN IT WOULD BE FIXED. CONTRADICTORY TO THE LETTER THAT I RECEIVED FROM SUBARU (STATING THAT THEY WOULD BE REACHING OUT TO ME WHEN THEY WERE SCHEDULING APPOINTMENTS), MY LOCAL DEALER SAID THAT THEY WERE TAKING "PRE-RESERVATIONS" TO GET THE VEHICLE FIXED. I DIDN'T CALL FOR SEVERAL DAYS AFTER I RECEIVED THE RECALL NOTIFICATION BECAUSE IT DID NOT SEEM TIME SENSITIVE, BUT APPARENTLY THAT WAS THE WRONG COURSE OF ACTION. MY WIFE AND I DO NOT FEEL SAFE DRIVING THIS CAR, AND DO NOT LIKE THE WAY THAT SUBARU IS HANDLING THIS. WE SHOULD BE PROVIDED WITH A SAFE RENTAL VEHICLE UNTIL THEY CAN MAKE IT RIGHT.

07/29/2016
Components: AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC3A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC2A3******
Summary

DOOR LOCKS DON'T LOCK OR UNLOCK UNLESS MANUALLY DONE. REMOTE DOES NOT LOCK DOORS OR UNLOCK DOORS. SOME LOCKS WORK SOME DON'T. SUBARU WON'T FIX THIS ISSUE.

06/14/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC2A3******
Summary

WHEN DRIVING AND APPROACHING A TRAFFIC LIGHT THE CAR WILL BEGIN TO STUTTER AS IF THERE IS A CLOG IN THE SYSTEM. THEN IT WILL SHUT OFF. I CONTACTED SUBARU REGARDING THE ISSUE WHEN WE FIRST HAD THE CAR BECAUSE THERE WAS ALWAYS A LOSS OF POWER. OUR MODEL IS THE OUTBACK 2010. THEY INSPECTED AND SAID IT WAS A CARBON BUILD UP IN THE PISTONS THAT WOULD CAUSE THIS ISSUE. THERE HASN'T BEEN ANY RECALLS OR SUBARU NOTICES ABOUT THIS. NOW WHILE DRIVING AND COMING TO A STOP THE CAR JUST TURNS OFF. ON YOUR SITE NHSTA SOME OTHER CUSTOMERS HAVE BEEN SAYING THAT IT COULD ALSO BE A BAD TORQUE CONVERTER. EITHER WAY THIS ISSUE COULD CAUSE SERIOUS ACCIDENT IF NOT DEALT WITH. THE STUTTER AND SHUTTING OFF HAPPENS ANY TIME OF THE DAY AND COLD OR HOT WEATHER IT DOESN'T MATTER. SOME DAYS IT HAPPENS MORE OFTEN THE OTHERS AND USUALLY AFTER A FEW TIMES OF SHUTTING OFF THE PROBLEM DOES STOP FOR REMAINDER OF THE DAY.

06/14/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCJC0A3******
Summary

WE BOUGHT OUR CAR IN 2010 ITS A SUBARU OUTBACK. THERE HAS ALWAYS BEEN AN ISSUE WITH A LOSS OF POWER. THE DEALERSHIP AT THE TIME SAID IT WAS CAUSED BY EXCESSIVE CARBON BUILD UP ON THE PISTONS. ITS NOW 2016 AND THE CAR WILL STUTTER AND SHUT OFF WHEN YOU ARE BRAKING AT RED LIGHTS. TO TRY TO BEAT THE STUTTER AND STALL, I FIND MYSELF HAVING TO EASE OFF THE BRAKES AND TRY TO REAPPLY MY BRAKES TO SEE IF IT WON'T SHUT OFF. I'VE AVOID MANY ACCIDENTS BUT ONE OF THESE DAYS I WON'T BE SO LUCKY. I FEEL A REAR END ACCIDENT IS COMING. THIS STUTTER AND STALL HAPPENS ANY TIME DURING THE DAY AND IN ANY WEATHER. THIS MORNING THERE WAS NO ISSUE, THIS AFTERNOON THERE MIGHT BE. USUALLY ONCE THE CAR STUTTERS AND STALLS THE PROBLEM GOES AWAY FOR THE DAY. I READ SOME OTHER COMPLAINTS ON NHSTA AND THEY ARE REPORTING THEIR SIMILAR ISSUE AS IT BEING A POSSIBLE TORQUE CONVERTER PROBLEM. I'M NOT SURE EITHER WAY SINCE MY MILEAGE PUTS ME OVER THE WARRANTY AND I DON'T WANT AN ACCIDENT TO DEAL WITH I WOULD LIKE TO SEE WHAT ARE OPTIONS TO GETTING THIS PROBLEM TAKEN CARE SINCE ITS BEEN DOING THIS SINCE 2010.

05/28/2016
Components: POWER TRAIN
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

VEHICLE STALLS WHEN COMING TO A HARD STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THIS SEEMS LIKE A SAFETY ISSUE TO ME.

05/20/2016
Components: POWER TRAIN
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A3******
Summary

VEHICLE STALLS WHEN COMING TO A HARD STOP. APPARENTLY THIS IS A KNOWN ISSUE TO SUBARU SINCE THEY ISSUED A SERVICE BULLETIN IN 2012 - SERVICE BULLETIN # 16-90-13 DESIGN CHANGE TO LOCK-UP TYPE TORQUE CONVERTER BULLETIN DESCRIPTION: THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A COUNTERMEASURE TORQUE CONVERTER ASSEMBLY TO ADDRESS A CUSTOMER CONCERN OF VERY LOW ENGINE RPM WHEN COMING TO A STOP. THE CONDITION IS SIMILAR TO COMING TO A STOP IN A MANUAL TRANSMISSION EQUIPPED VEHICLE WITHOUT DEPRESSING THE CLUTCH PEDAL. THRUST WASHER WEAR INSIDE THE TORQUE CONVERTER CAN CAUSE RESTRICTION OF THE OIL PASSAGE USED TO BLEED OFF LOCK-UP CLUTCH APPLICATION PRESSURE. THE RESULT IS EITHER A DELAYED (MOMENTARY LOW ENGINE RPM) OR NO LOCK-UP PRESSURE RELEASE. THE THRUST WASHER HAS BEEN CHANGED FROM A SOLID BUSHING-TYPE TO A NEEDLE BEARING TYPE. I'M NOT SURE WHY THIS WAS NOT A RECALL SINCE STALLING SHOULD BE CONSIDERED A SAFETY ISSUE.

05/05/2016
Components: STRUCTURE
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC0A2******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THERE WAS AN ABNORMAL VIBRATION IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE REAR SECTION OF FRONT SUB-FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

04/12/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRECC3A2******
Summary

MY LOW BEAM HEADLIGHTS LAST 3-6 MONTHS. I'VE REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE FIVE TIMES IN THREE YEARS.

03/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

REPLACEMENT OF HEADLIGHT BULB REQUIRES REMOVAL OF WHEEL AND PARTIAL REMOVAL OF WHEEL WELL. THIS IS A MAJOR SAFETY DESIGN FLAW. HEADLIGHTS ARE OBVIOUSLY A KEY SAFETY FEATURE AND REPLACEMENT OF THE BULBS SHOULD NOT REQUIRE SERVICE AT AN AUTO REPAIR FACILITY. ONE BURNED OUT BULB RENDERS THE CAR UNUSABLE FOR NIGHT AND FOUL WEATHER DRIVING. THIS DESIGN FLAW NEEDS TO BE CORRECTED AND OWNERS SHOULD BE REIMBURSED FOR LABOR CHARGES INCURRED FOR REPLACEMENT OF BULBS.

01/12/2016
Components: ENGINE
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE'S TEMPERATURE GAUGE WAS ABNORMALLY HIGH AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TEMPERATURE GAUGE NEEDED TO BE REPLACED AND MORE COOLANT NEEDED TO BE ADDED. THE VEHICLE WAS REPAIRED HOWEVER THE VEHICLE OVERHEATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHERE IT WAS DIAGNOSED THAT THE BOTH HEAD GASKETS HAD BLOWN, THE RADIATOR WAS CRACKED, AND THE WATER PUMP HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

01/02/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2016
Crash: No
Fire: No
Summary

REPLACEMENT OF HEADLIGHT BULBS REQUIRES REMOVAL OF FRONT WHEELS, WHEEL WELLS, AND BUMPERS. HEADLIGHTS ARE A KEY SAFETY FEATURE ON A VEHICLE. THEY SHOULD BE EASILY ACCESSIBLE FOR MAINTENANCE AND REPLACEMENT AT ANY TIME. AS DESIGNED, IF HEADLIGHTS FAIL WHILE TRAVELING AT NIGHT IT IS ESSENTIALLY IMPOSSIBLE FOR THE DRIVER TO REPLACE THEM TO SAFELY CONTINUE THE VOYAGE. THIS SHOULD BE A SAFETY RECALL AND DEALERS SHOULD REPLACE BULBS AT NO COST FOR SERVICE (PARTS ONLY).

10/29/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC5A3******
Summary

REPLACING LOW BEAM HEADLAMP BULBS EVERY 15K MILES OR LESS ON THIS VEHICLE. 4TH BULB IN 3 YRS JUST BURNED OUT ON 10/28/15. OCCURS AT RANDOM TIMES - NO PATTERN. DISCONTINUED USING THE HEADLAMP AUTO ON/OFF FEATURE AND STILL NO IMPROVEMENT IN SITUATION. BECOMING A SAFETY ISSUE DUE TO PERIODS OF HAVING TO DRIVE WITH ONE HEADLIGHT. IMPOSSIBLE FOR TYPICAL OWNER TO REPLACE LOW BEAM BULBS ON THEIR OWN DUE TO DIFFICULTY OF ACCESSING HEADLIGHT ASSEMBLY.

10/28/2015
Components: ENGINE
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC7A3******
Summary

THE HEAD GASKETS NEED TO BE REPLACED AT 85,000. THE CAR WAS BEING DRIVEN AND THE OVERHEAT LIGHT WENT ON. I PULLED OVER AND TURNED OFF THE ENGINE. TOOK THE CAR INTO SERVICE AND WAS TOLD THAT THE HEAD GASKETS NEED TO BE REPLACED, SHORT BLOCK REPLACED AND OTHER RELATED ENGINE PARTS. A HEAD GASKET ISSUE SHOULD NOT BE HAPPENING AT 85K MILES ON ANY CAR, BUT ESPECIALLY A SUBARU WHOSE REPRESENTATION IS ABOUT DEPENDABILITY AND RUGGEDNESS.

10/24/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/08/2015
Crash: No
Fire: No
Summary

CVT TRANSMISSION. THE VEHICLE PREDICTABLY STALLS WHILE IN MOTION APPROACHING A STOP ON CITY STREETS OR ON THE HIGHWAY. ELECTRIC SYSTEM REMAINS OPERATIONAL DURING AND AFTER STALLING INDICATING THAT THE ISSUE IS UNRELATED TO ELECTRICAL SYSTEM. MECHANIC BELIEVES ISSUE TO BE NOW-KNOWN AND WIDESPREAD FAULTY TORQUE CONVERTER. VEHICLE STALLING IN TRAFFIC HAS BECOME VERY DANGEROUS AND HAS NEARLY CAUSED SEVERAL ACCIDENTS.

09/24/2015
Components: POWER TRAIN
Incident Date: 09/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJC2A3******
Summary

BOTH RIGHT AND LEFT CYLINDER HEAD GASKETS DEFECTIVE (BLOWN). RIGHT HAND CYLINDER HEAD CRACKED.

09/21/2015
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

CAR STALLS FROM RAPID BRAKING. DEALER REPORTS THE TORQUE CONVERTER IS DEFECTIVE.

08/17/2015
Components: EXTERIOR LIGHTING
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 4SBRBEC3A13******
Summary

THE HEADLIGHTS, PARKING LIGHTS AND TAIL LIGHTS ARE CONSTANTLY GOING OUT ON THIS VEHICLE. THIS BEGAN SHORTLY AFTER I PURCHASED IT IN APRIL 2011 AS A BRAND NEW VEHICLE. SOME LIGHTS HAVE BEEN REPLACED FOUR OR MORE TIMES. SOME HAVE GONE OUT AGAIN A WEEK AFTER THEY ARE REPLACED.

06/15/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBC4A33******
Summary

CENTER CONSOLE COMPLETELY SHUTS DOWN. ONGOING- STILL AS OF 6/15/15 REPEATED SERVICING AND CONTACTS WITH DEALER AND SUBARU NATIONAL HAVE FAILED TO RESOLVE PROBLEM CONCERNED WHETHER OTHER PROBLEMS WILL OCCUR

04/20/2015
Components: EXTERIOR LIGHTING
Incident Date: 03/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC3A3******
Summary

I HAVE 2 CARS, A 2002 CHEV. IMPALA AND A 2010 SUBARU OUTBACK. BOTH CARS HAVE AN AUTOMATIC ON HEADLIGHT FEATURE. THE HEADLIGHT SWITCH ON THE IMPALA IS ON THE DASHBOARD AND I HAVE NEVER TOUCHED IT IN THE 13 YEARS I HAVE THE CAR. IT WORKS PERFECTLY, WHEN THE LIGHT LEVEL IS LOW THE HEADLIGHTS COME ON. THE OUTBACK HAS THE HEADLIGHT SWITCH ON THE END OF THE TURN INDICATOR STALK. THE SWITCH HAS A NUMBER OF POSITIONS, THE FIRST 3 BEING HEADLIGHT AUTOMATIC ON, HEADLIGHT MANUAL ON AND PARKING LIGHTS ON. WHEN THE HEADLIGHTS ARE ON, EITHER ON THE AUTOMATIC ON OR HEADLIGHTS MANUAL ON POSITIONS AS WELL AS THE PARKING LIGHTS ON POSITION THERE IS AN INDICATOR LIGHT ON THE DASHBOARD AS WELL AS THE DASHBOARD LIGHTS ARE ON. WITH THE INDICATOR LIGHT ON THE DASHBOARD AND THE DASHBOARD LIGHTS ON YOU CANNOT TELL WHICH OF THE 3 POSITIONS THE SWITCH IS AT, ALL INDICATORS ARE THE SAME. MANY TIMES, INADVERTENTLY BECAUSE OF USING THE TURN SIGNAL STALK, THE HEADLIGHT SWITCH TURNS TO THE PARKING LIGHT POSITION AND I FIND MYSELF DRIVING WITH THE PARKING LIGHTS ON RATHER THAN THE HEADLIGHTS, A DANGEROUS SITUATION. THERE IS NO INDICATION ON THE DASHBOARD OF THIS DANGEROUS CONDITION. THE LIGHT INDICATOR BULB IS ON AND THE DASHBOARD LIGHTS ARE ON BUT THE HEADLIGHTS ARE OFF. AGAIN A DANGEROUS CONDITION. THE LIGHT SWITCH SHOULD BE RELOCATED FROM THE TURN SIGNAL STALK TO THE DASHBOARD OR THE LIGHT INDICATOR ON THE DASHBOARD SHOULD BE OFF WHEN IN THE PARKING LIGHT POSITION. *TR

04/17/2015
Components: STRUCTURE
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBFC3A3******
Summary

TRIED TO OPEN DRIVER'S SIDE DOOR TO EXIT CAR AFTER PARKING. HANDLE MADE A SOMEWHAT DIFFERENT SOUND THAN USUAL, AND FAILED TO OPEN LATCH. LOCKING/UNLOCKING AND MULTIPLE ATTEMPTS TO OPERATE INSIDE DOOR HANDLE WERE UNSUCCESSFUL IN OPENING THE DOOR. WITH DIFFICULTY, I WAS ABLE TO MOVE INTO PASSENGER SIDE OF FRONT SEAT BY CLIMBING OVER THE CONSOLE AND WAS ABLE TO EXIT THE CARE. WHILE THIS WAS NOT AN EMERGENCY, HAD IT OCCURRED DURING AN EMERGENCY, THE DRIVER LIKELY WOULD HAVE BEEN TRAPPED FOR SEVERAL MINUTES. I TOOK IT IN FOR A REPAIR TODAY, AND SUBARU DEALER CAN'T GET THE PART (CABLE RUNNING BETWEEN INSIDE DOOR HANDLE AND LATCH) FOR 3-4 DAYS. TOLD IT WAS NOT COVERED BY WARRANTY. WONDERED IF IT MIGHT BE RELATED TO THE 2010 TRIBECA DOOR LATCH PROBLEM WHICH PROMPTED A RECALL. *TR

04/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC9A3******
Summary

I RECENTLY PURCHASED THIS CAR USED AND NOTICED THE STEERING WHEEL RADIO CONTROLS DID NOT WORK. AFTER DOING SOME RESEARCH I DISCOVERED THERE WAS ALREADY A RECALL ON THIS CAR AND THIS CAR HAS ALREADY HAD THE RECALL WORK PERFORMED ON IT IN DECEMBER OF 2010. THE AFFECTED PART IS THE STEERING WHEEL ROLL CONNECTOR. THIS PART ALSO ALLOWS FOR THE CONTACT OF OTHER ELECTRICAL SIGNALS FROM THE AIRBAG, CRUISE CONTROL AND PADDLE SHIFTERS TO THE CAR'S COMPUTER. I CALLED SUBARU AND THEY SAID THE RECALL WORK WAS DONE. I PURCHASED THE PART FROM THE SUBARU DEALER AND INSTALLED IT PER THE SERVICE MANUAL INSTRUCTIONS. UPON INSTALLATION OF THE ROLL CONNECTOR AND COMPLETION OF THE TOTAL REPAIR THE STEERING WHEEL RADIO CONTROLS FUNCTIONED AS THEY WERE INTENDED. I THINK THIS IS A CONCERN BECAUSE SUBARU HAS REPLACED A KNOWN DEFECTIVE PART WITH ONE THAT AFTER A LITTLE OVER 4.5 YEARS HAS FAILED AGAIN. ACCORDING TO THE INFORMATION ON THE INITIAL RECALL THE STEERING WHEEL RADIO CONTROLS WERE ONLY THE FIRST SYMPTOM OF THE EVENTUAL TOTAL FAILURE OF ALL THE CONNECTIONS OF THE STEERING WHEEL ROLL CONNECTOR. WHICH COULD ALSO LEAD TO THE AIRBAG NOT PERFORMING AS IT SHOULD DURING A CRASH. *TR

03/31/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/09/2014
Crash: No
Fire: No
Summary

PROBLEM STARTED IN ABOUT JULY, 2014 WHEN MY FRONT DRIVERS SIDE LOW BEAM HEADLIGHT WENT OUT. I PURCHASED TWO NEW BULBS AND CHANGED THEM (AND THIS IS NO EASY PROCESS WITH THIS VEHICLE). I WORE LATEX GLOVES SO AS NOT TO DAMAGE THE NEW BULBS. APPROXIMATELY A WEEK AFTER INSTALLING THE NEW BULBS, MY DRIVERS SIDE HEADLIGHT WENT OUT AGAIN, BUT WOULD COME ON AND GO OUT SPORADICALLY. IT SEEMED TO COME AND GO WITH DAMP WEATHER OR WHEN I HIT BUMPS WHILE DRIVING, SO I QUESTIONED THE SEAL OF THE FIXTURE COVER AND/OR THE WIRING CONNECTION, SO I WENT THROUGH THE PROCESS AGAIN AND CHECKED THE SEATING OF THE BULB, WIRING CONNECTION, AND SEAL OF THE HOUSING, AND ALL WERE FINE. THE PROBLEM WAS SOLVED FOR A SHORT TIME, BUT THEN STARTED HAPPENING AGAIN. AFTER A COUPLE OF WEEKS OF ON/OFF OPERATION, IT WENT OUT FOR GOOD. I PULLED THE BULB AND CHECKED THE FILAMENT, AND IT WAS FINE, BUT I PUT THE OLD PASSENGER BULB (ORIGINAL TO THE VEHICLE) IN. IT WORKED AND DID NOT FLICKER FOR SEVERAL MONTHS, BUT EVENTUALLY STARTED TO SHOW THE SAME SIGNS AS THE NEWER BULBS I PUT IN. THEN IT STOPPED WORKING ALTOGETHER. THE BULBS HAVE BEEN REPLACED TWO MORE TIMES BETWEEN THEN AND NOW, BUT I AM HAVING THE SAME TROUBLE AGAIN, STILL WITH THE DRIVERS SIDE. THIS MANY TIMES IS NOT A COINCIDENCE. I FEEL THIS IS A DEFECT WITH THE WIRING OR WITH THE ACTUAL HEADLIGHT UNIT ITSELF. OF COURSE, THE VEHICLE IS OUT OF WARRANTY, AND I DREAD TAKING IT TO THE DEALER TO HEAR IT WILL BE AN EXPENSIVE FIX. WITH SO MANY DOCUMENTED OCCURRENCES, I FEEL THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY SUBARU. *TR

03/20/2015
Components: AIR BAGS
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC2A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE SEATED IN THE FRONT PASSENGER SEAT, THE AIR BAG WARNING LIGHT FAILED TO TURN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30. UPDATED 5/5/15*CN THE CONSUMER STATED THE AIR BAG LIGHT WOULD COME ON SPORADICALLY OR FAIL COMPLETELY WHEN SHE IS SITTING IN THE PASSENGER SEAT, DUE TO HER HEIGHT AND WEIGHT. THE DEALER NOTED IT WAS AN ISSUE, BUT NOTHING COULD BE DONE. UPDATED 05/12/15*JB

01/27/2015
Components: AIR BAGS
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

PASSENGER AIR BAG SENSOR SYSTEM IS FLAWED. THE AIR BAG REMAINS "OFF" WHEN I AM IN THE PASSENGER SEAT. IT WILL ONLY SHOW "ON" WHEN ADDITIONAL PRESSURE IS APPLIED TO THE SEAT, WHICH IS UNNATURAL TO HOW A PASSENGER WILL SIT IN THE VEHICLE AND DOES NOT OFFER PROTECTION IN AN ACCIDENT. THE SEAT BACK AND SEAT ARE POSITIONED AS RECOMMENDED IN THE OWNER'S MANUAL. THERE IS NOTHING UNDER THE SEAT. LOCAL DEALERSHIP LOOKED AT THE CODES, RESET THEM TO ZEROS, AND STATED THEY DID NOT FIND ERRORS. A FIELD SERVICE ENGINEER PROVIDED FURTHER INVESTIGATION IN NOV 2014 AND RECOMMENDED A SEAT REPLACEMENT IF THE PROBLEM PERSISTED. AFTER I FOLLOWED UP A FEW WEEKS LATER TO REPORT THE PROBLEM WAS STILL THERE AND TO REQUEST A SEAT REPLACEMENT, THE ENGINEER ADVISED THAT A SEAT REPLACEMENT WOULD IN FACT NOT LIKELY MAKE A DIFFERENCE, AND THAT THE SYSTEM WAS OPERATING AS DESIGNED. NO REPLACEMENT OF THE SEAT HAS OCCURRED, AND THE PROBLEM PERSISTS--I DO NOT HAVE AIRBAG PROTECTION AS A PASSENGER IN THIS VEHICLE. SUBARU AGREED THAT I SHOULD FEEL SAFE IN MY VEHICLE, AND OFFERED THE SUGGESTION THAT I TEST AND CONSIDER PURCHASING A NEWER SUBARU MODEL IF IT WORKS FOR ME. THIS IS NOT AN ACCEPTABLE SOLUTION. I AGREE WITH NHTSA COMPLAINT 10328146 AND WOULD LIKE TO SEE SUBARU PROPERLY INVESTIGATE THIS PROBLEM AND OFFER AN ACCEPTABLE SOLUTION--I.E., RETROACTIVELY FIX THE AIRBAG SENSOR TO WORK AT A LOWER WEIGHT THRESHOLD. *TR

10/17/2014
Components: AIR BAGS
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC4A3******
Summary

THE PASSENGER AIRBAG IS DISABLED WHEN THERE IS A PASSENGER. ON A TRIP TO GA WITH MY WIFE, WHO WEIGHS 135 LBS, SITTING IN THE PASSENGER SEAT, THE AIR BAG LIGHT WILL INDICATE 'NOT ENABLED'. AT TIMES IT WILL DISPLAY ENABLED, THEN DISABLED ALL WHILE DRIVING. SHIFTING IN THE SEAT DOESN'T DO ANYTHING. IN SUMMARY SOMETIMES ITS ON, SOMETIMES NOT. WE TOOK THIS TO THE DEALER AND THEIR RESPONSE IS THEY WERE UNABLE TO DUPLICATE WITH A MECHANIC (PROBABLY A HEAVIER PERSON) IN THE PASSENGER SEAT. THEIR RECOMMENDATION IS TO ADD WEIGHTS(!!), REPLACE THE SEAT ($1400). THEIR RECOMMENDATIONS ARE UNACCEPTABLE. THEY DID TELL MY WIFE THERE MAY BE DUST OR THE CONTACTS MAY BE FAULTY. I DON'T KNOW WHY THEY COULDN'T CHECK FOR DUST OR REMOVE, CLEAN AND RE-CONNECT CONTACTS. NOTHING WAS MENTIONED ABOUT THE SWITCH. BIG SAFETY ISSUE NOT TO BE TAKEN LIGHTLY, ESPECIALLY BY THE DEALER. *TR

10/17/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC5A3******
Summary

THE OUTSIDE BULBS CONSTANTLY BURN OUT, IT CAN BE A HEADLIGHT, (HIGH BEAM, LOW BEAM) LICENSE PLATE LIGHT, BRAKE LITE, RUNNING LIGHTS....THE INSIDE LIGHTS HAVE BEEN OK THIS BULB ISSUE STARTED AT 27,000 MILES AND HAS BEEN A CONSTANT PROBLEM SINCE. OUT OF 24 SERVICE ORDERS, NINE OF THOSE ORDERS HAVE NEEDED TO HAVE ONE OR MORE BULBS REPLACED. I LIVE IN THE FOOTHILLS OF CALAVERAS COUNTY, CALIFORNIA AND THE EXCUSE THE DEALERSHIP GIVES ME IS THAT WE HAVE ROUGH ROADS IN THESE HILLS. WELL, I SAY, WHAT A LINE OF POOP, I DRIVE A SUBARU, IT'S MADE FOR OUR AREA. EITHER I HAVE AN ELECTRICAL PROBLEM THAT OBVIOUSLY STARTED WHEN THE CAR WAS UNDER WARRANTY OR THAT THE BULBS THAT ARE BEING USED ARE TOTALLY OF BAD QUALITY. *TR

10/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC9A3******
Summary

HEADLIGHT WENT OUT AFTER REPLACEMENT A YEAR AND 3WKS AGO. THIS IS THE 3RD HEADLIGHT REPLACEMENT ON A 2010 VEHICLE SINCE PURCHASE 3YRS AGO AT 29,500MI AS A CERTIFIED USED SUBARU FROM THE DEALER. *TR

10/08/2014
Components: SEATS
Incident Date: 10/05/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

AT APPROXIMATELY 6:35 A.M. CST I STOPPED AT A RED LIGHT. I RECALL HEARING WHAT I THOUGHT WAS A WOMAN SCREAMING, IMMEDIATELY FOLLOWED BY THE SOUND OF TIRES SCREECHING AS WHEN BRAKES ARE QUICKLY APPLIED. I GLANCED INTO MY REARVIEW MIRROR AND DID NOT SEE ANY ONCOMING HEADLIGHTS. IT WAS THEN THAT MY CAR WAS HIT FROM BEHIND. I HAVE NO RECOLLECTION OF BEING THROWN BACKWARD FROM THE REAR IMPACT, OR BEING THROWN FORWARD FROM THE IMPACT OF HITTING THE CAR IN FRONT OF ME, OR STOPPING. I ALSO DO NOT RECALL THE DEPLOYMENT OF THE AIR BAG IN MY STEERING WHEEL. MY NEXT THOUGHT WAS REALIZING THAT I WAS IN A RECLINING POSITION AND SEEING THE BENT HOOD OF MY CAR WHILE LOOKING THROUGH THE RIGHT SIDE OF MY WINDSHIELD. I WAS IN A GREAT DEAL OF PAIN. MY LOWER BACK WAS BURNING AND I HAD GREAT PAIN IN MY LEFT RIBCAGE. I COULD ALSO TELL I HAD MY BREATH KNOCKED OUT OF ME. MY INJURIES INCLUDED THE FOLLOWING: 4 BROKEN RIBS ON THE LEFT SIDE (#6, 7, 8, AND 9) LOWER LUMBAR STRAIN BRUISES ACROSS MY ABDOMEN, RIGHT HIP, INSIDE OF LEFT CALF, INSIDE OF RIGHT CALF, OUTSIDE OF MY LEFT LEG SPRAIN OF RIGHT ANKLE GASH ON THE FRONT OF MY LEFT LEG I HAVE A PICTURE OF THE BROKEN SEAT IF DESIRED. I REALIZE THAT THE ACCIDENT OCCURRED SOME TIME AGO BUT I DO NOT RECALL IF I SENT THIS INFORMATION TO YOU OR NOT. *TR

10/04/2014
Components: AIR BAGS
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC7A3******
Summary

THE FRONT PASSENGER AIR BAG DOES NOT INDICATE 'ON' PREDICTABLY WHEN I AM SEATED. I AM A 125LB WOMAN. THE AIRBAG SENSOR SOMETIMES COMES ON. OTHER TIMES IT REMAINS OFF. BEING AN ENGINEER, I SPEND TIME MOVING MY WEIGHT DISTRIBUTION, SEAT BACK POSITION, PICKING MY WEIGHT UP AND RESEATING MYSELF, AND OTHER FACTORS TRYING TO GET THE AIRBAG LIGHT TO TURN ON DURING LONG CAR TRIPS. SOMETIMES THIS WORKS, BUT IT IS UNPREDICTABLE. ON THE LAST CAR TRIP THE AIRBAG REMAINED OFF FOR OUR 4 HOUR DRIVE EVEN THOUGH I TRIED VARIOUS POSITIONS. IT SCARES ME TO THINK THAT THE AIRBAG IS PROBABLY NOT GOING TO WORK IF WE ARE EVER INVOLVED IN A CRASH. WE HAVE BROUGHT THE CAR INTO THE DEALER AND THEY SAY THE AIRBAG IS WORKING PROPERLY. *TR

09/18/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 08/21/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBCC0A3******
Summary

AS I WAS PULLING INTO A PARKING SPACE WITH A FOOT TO GO, GOING LESS THAN 5 MPH, THE ENGINE SURGED AND THE CAR SUDDENLY LUNGED FORWARD, CLIMBED A 6 INCH CURB AND TRAVELED ABOUT 4 FEET AND HIT A WOODEN STAIRCASE OF A BUILDING. THE ENTIRE TIME MY FOOT WAS ON THE BRAKE. THIS ENTIRE EVENT TOOK LESS THAN A SECOND. *TR

08/29/2014
Components: EXTERIOR LIGHTING
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC5A3******
Summary

CONDENSATION CONTINUALLY GATHERS INSIDE ONE OF THE LIGHT FIXTURES. THE CAR HAS NOT BEEN IN AN ACCIDENT AND THE BULB AND FIXTURE ARE INSTALLED TO FACTORY SPECIFICATIONS-THE DEALER HAS CHECKED THIS. I BELIEVE THIS IS A SAFETY ISSUE-WITH THE AMOUNT OF CONDENSATION INSIDE THE LIGHT, THE ILLUMINATION OF ONE HEADLIGHT IS GREATLY DIMINISHED MAKING DRIVING AT NIGHT VERY DIFFICULT ESPECIALLY IN DIMLY LIT SITUATIONS. I ALSO DO NOT BELIEVE THAT THE COMBINATION OF ELECTRIC AND WATER INSIDE COMPONENTS IS "NORMAL" UNDER ANY CIRCUMSTANCES. I HAVE CONTACTED MY DEALER AND SUBARU-THE COPY OF THE SENT TEXT FOLLOWS-THEY DO NOT RESPOND. I BELIEVE THE MANUFACTURER OF THIS COMPONENT IS MAKING A FAULTY PRODUCT THAT DECREASES SAFETY. I JUST WANT THEM TO REPLACE THE COMPONENT AT NO COST TO ME SINCE I'VE DONE NOTHING WRONG. SENT TO SUBARU OF AMERICA- "THIS IS PERTAINING TO PROBLEMS WITH MY HEADLIGHTS ON MY 2010 OUTBACK. I'VE BEEN TOLD BY MY DEALER-GOLDSTEIN SUBARU-THAT "CONDENSATION IN THE HEADLIGHTS IS NORMAL IN THE NORTHEAST" THEY ALSO TOLD ME I "COULD DRILL A SMALL HOLE IN THE LIGHT TO LET MORE AIR IN". QUESTION-IF IT IS "NORMAL" WHY SHOULD I DRILL A HOLE-THE LIGHT DESIGN SHOULD ACCOUNT FOR PROPER VENTILATION OF THE FIXTURE-SECONDLY HOW COME NO OTHER CARS ON THE LOT HAVE THIS, IT ONLY HAPPENS IN ONE LIGHT AND THERE ARE NUMEROUS OTHER SIMILAR COMPLAINTS FROM OTHER SUBARU OWNERS ONLINE? THIS IS A SAFETY ISSUE-ELECTRICITY AND WATER DO NOT MIX-THIS "NORMAL" CONDENSATION GREATLY REDUCES THE ILLUMINATION OF THE HEADLIGHT AND VISIBILITY DURING NIGHT DRIVING-IT'S LIKE DRIVING WITH ONE HEADLIGHT. I BELIEVE THIS IS A MANUFACTURER PROBLEM-MY LIGHT WAS CHECKED BY THE DEALER-THERE IS NO DAMAGE AND ALL THE FACTORY SEALS AND BULBS ARE INTACT, YET WATER CONTINUALLY GETS INSIDE THE FIXTURE. I THINK SUBARU OF AMERICA SHOULD REPLACE THIS SAFETY ITEM AT NO COST TO ME. (MY VIN WAS HERE). *TR

08/28/2014
Components: VISIBILITY
Incident Date: 08/27/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 4S4BRBCC0A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR CAUGHT FIRE AFTER THE HEADLIGHTS WERE ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

08/20/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO EXCESSIVE BRAKE WEAR, AT LOW MILEAGE. *SMD THE CONSUMER TOOK THE VEHICLE TO THE DEALER, FOR A BRAKE INSPECTION, DUE TO AN EXCESSIVE NOISE COMING FROM THE REAR BRAKES. THE DEALER INFORMED THE CONSUMER THE BRAKE COMPONENTS HAD A CONSIDERABLE AMOUNT OF RUST AS WELL AS BEING WORN OUT. THE CONSUMER BELIEVED THE REAR BRAKE DESIGN WAS TOO SMALL FOR THE VEHICLE. HE SUSPECTED THE NEWER VERSIONS OF THE OUTBACK'S HAD A MORE HEAVY-DUTY REAR BRAKE DESIGN THAN HIS VEHICLE. THE MATERIALS USED IN THE ORIGINAL EQUIPMENT INSTALLATION WERE EITHER IMPROPERLY SELECTED, INSTALLED OR DEFECTIVE. *JB

08/11/2014
Components: SEAT BELTS
Incident Date: 08/11/2014
Crash: No
Fire: No
Summary

MY SONS (7YRS OLD) WAS SITTING ON PASSENGER SIDE REAR SEAT WITH BOOSTER SEAT AND SEAT BELT ON. WHEN WE GOT HOME, I SHUT OFF THE ENGINE AND HE UN-BUCKLE THE SEAT BELT AND WAS PLAYING IN THE CAR. NEXT THING I KNOW THE CAR (UN-BUCKLE) SEAT BELT WRAP HIM AROUND.(I CAN FORWARD PHOTO OF HOW THE SEAT BELT WRAP HIM AROUND(LIKE A KNOT).. HE WAS UNABLE TO FREE HIMSELF. I TRIED AND WAS UNABLE TO PULL THE SEAT BELT LOOSE. I EVEN LET THE SAFETY(SEAT) BELT "RELAX" BUT STILL UNABLE TO PULL EXTRA LENGTH OF BELT FROM THE "C" PILLAR TO LOOSEN THE "KNOT" AROUND MY SON.....AS HE TRIED TO FREE HIMSELF BY "TWISTING HIS BODY AROUND, THE SEAT BELT TIGHTEN WHENEVER THE "KNOT" AROUND HIS BODY GETS SMALLER....I TOOK ME ALMOST 3-5 MINUTES TO FREE HIM FROM THIS "KNOW" BY PUSHING THE KNOT DOWN PASS HIS LEG (LIKE SOMEONE TAKING OFF THEIR PANTS)..... I FELT SOMETHING IS NOT RIGHT WITH THIS SEAT BELT AS THERE WERE NO WAY FOR ME TO PULL EXTRA LENGTH OF SEATBELT TO LOOSEN THE "KNOT". AS YOU CAN SEE, IF ANY ADULT NOT AROUND, A CHILD MAY GET PANIC AND TRY TO FREE HIMSELF/HERSELF BY SLIDING DOWN (IE.. LIKE TAKING OFF A T-SHIRT) THAT THIS BELT DESIGN THAT AUTOMATICALLY TIGHTEN (AND DOES NOT LOOSEN WHEN RELAXED) WOULD POST A CHOKING HAZARD, PLEASE LET ME KNOW HOW I CAN UPLOAD/SEND THE PHOTO OF THE "KNOT" TO YOU? *TR

08/07/2014
Components: SEATS
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC2A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 45 MPH, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE DEALER STATED THAT THE SEAT PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. UPDATED 10/28/14 *BF

08/05/2014
Components: PARKING BRAKE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC8A1******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING AT AN UNKNOWN SPEED, THE PARKING BRAKE WARNING LIGHT ILLUMINATED AND FLASHED. THE DEALER STATED THAT THE PARKING BRAKE ACTUATOR WAS FAULTY. AFTER LEAVING THE DEALER, THE PARKING BRAKE ENGAGED INADVERTENTLY WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO COME TO A STOP. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.

08/05/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRELC0A2******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED IT INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE ACCELERATION FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

08/03/2014
Components: STEERING
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJC9A3******
Summary

SINCE DELIVERY, CAR HAS HAD SLIGHT SHIMMY OF STEERING WHEEL AT MOST SPEEDS ESPECIALLY WHEN TURNING THE WHEEL. NOW STEERING WHEEL HAS DEVELOPED NOTICEABLE SHAKE ABOVE 60 MILES PER HOUR. DEALER SAYS CAR STEERING IS WORKING NORMALLY, POSSIBLY A TIRE ISSUE BUT I DISAGREE. I NOW SEE MANY OTHERS COMPLAIN OF SAME PROBLEM SO I AM REPORTING MINE AS WELL. *TR

07/12/2014
Components: SERVICE BRAKES
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

I HEARD A GRINDING SOUND AND CHECKED THE REAR BRAKES. PAD AND ROTORS WERE WEARING METAL ON METAL. CHECKED FRONT BRAKES AND THEY WERE FINE. CALLED DEALER AS TO WHAT MIGHT BE WRONG WAS TOLD I MUST HAVE DRIVEN THE VEHICLE WITH PARKING BRAKE ON. I ASKED IF THERE WERE PROBLEMS WITH THE PARKING BRAKE SYSTEM AS I HAVE NEVER HEARD OF THE BACK BRAKES WEARING OUT BEFORE THE FRONT ESPECIALLY WITH APPROXIMATELY 40K MILE OPEN COUNTRY MILES. I WAS TOLD BY THE SERVICE STAFF MEMBER THEY HAVE NEVER ENCOUNTERED THIS BEFORE . UP ON GOOGLING THE PROBLEM I FOUND THAT 2010 OUTBACKS WERE HAVING SIMILAR ISSUES. I WANT TO ADD MINE TO THE DATA BASE. I AM CONCERNED THAT THE BRAKES POSSIBLY ACTIVATING WHILE MOVING OR NOT RELEASING AS DESIGNED. *TR

04/16/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC6A3******
Summary

ON APPROXIMATELY 04/13/2014 APPROXIMATELY AT 6:00 PM ET, MY SUBURU OUTBACK 2010 RAPIDLY ACCELERATED WHEN MY FOOT WAS CENTERED ON THE BRAKE PETAL AND I MOVED THE GEAR FROM NEUTRAL TO DRIVE. THE VEHICLE LURCHED FORWARD, ENGINE HIGHLY REVVED. I PUSHED HARD AS POSSIBLE ON THE BRAKE AND SHOVED THE GEAR BACK INTO NEUTRAL. THE ENGINE WAS RACING AND I SWITCHED OFF THE POWER. I POWERED BACK UP AND THE TEMPERATURE GAUGE, GAS MILEAGE CALCULATOR, ETC. WAS OUT. THE AC/HEAT TEMPERATURE AND CONTROL SCREEN WAS OUT. THE FAN CONTROL ONLY WOULD WORK AND PUT OUT EXTREME HEAT. THE OUTSIDE MIRROR MOTORS WOULD NOT WORK. FOR THE NEXT 30 MINUTES ON THE WAY HOME I STOPPED SEVERAL TIMES AND EXPERIENCED THE SAME ELECTRICAL CONDITIONS UPON RESTART. ON APRIL 14, 2014, ALL SYSTEMS WERE NORMAL WHEN I STARTED THE ENGINE. I TOOK IT TO THE DEALER WAS TOLD THEY WOULD REPLACE THE SWITCH (KEYS) BUT HAD NO INFORMATION ON RAPID ACCELERATION OUT OF CONTROL. I AM CONCERNED THIS WILL HAPPEN AGAIN AND RESULT IN WRECK AND/OR INJURY TO MYSELF AND/OR OTHERS. NO MATS WERE IN THE CAR AT TIME OF INCIDENT. *TT

04/16/2014
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 02/06/2014
Crash: Yes
Fire: No
Summary

WAS DRIVING ON WHAT APPEARED TO BE A CLEAR, CLEAN ROAD AT ABOUT 8 AM THE DAY AFTER A SNOWSTORM. MY CAR STARTED SKIDDING OFF TO THE RIGHT SIDE OF THE HIGHWAY, WHEN TRYING TO TURN WHEEL TOWARDS THE LEFT TO STRAIGHTEN THE CAR OUT, THE CAR THEN STARTED SPINNING AROUND 360 DEGREES A FEW TIMES UNTIL THE CAR THEN ROLLED OVER TO THE LEFT DOWN THE 100 FOOT DITCH ABOUT 3 OR 4 ROLLS BEFORE STOPPING. THE DRIVERS SIDE AIRBAG NEVER DEPLOYED DESPITE SEVERE FRONTAL AND SIDE DAMAGE. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. I STILL HAVE NO EXPLANATION AS TO WHY THIS ALL HAPPENED. IN SEARCHING THE INTERNET FOR ANSWERS, I FOUND 2 RECALLS ONE DATED 6/24/2010 WHICH COULD INVOLVE THE AIRBAG, AND ONE DATED 5/11/2010 WHICH INVOLVED THE CVT COOLER HOSE LEADING TO A CRASH. IF SOMETHING FAILED IN THE CAR LEADING TO MY CRASH, I HAVE THE RIGHT TO KNOW. I HAVE SOME INJURIES AND AM STILL NOT BACK TO WORK. ARE THERE ANY OTHER CASES SIMILAR TO MINE? *TT

03/06/2014
Components: STRUCTURE
Incident Date: 03/11/2013
Crash: No
Fire: No
Summary

FIRST NOTICED IN THE SPRING OF 2013, ONE OF THE SAFETY HAND-HOLDS IN THE BACK SEAT POPPED OUT OF ITS SOCKET AS SOMEONE WAS RIDING IN THE CAR. THIS HAPPENED SEVERAL TIMES. SIX MONTHS LATER, THE SAFETY HAND-HOLD IN THE FRONT PASSENGER SIDE POPPED OUT AS WELL, WHEN A RIDER WAS USING IT. I NOTICED THAT THE SAFETY HAND-HOLDS CAN BE EASILY POPPED IN AND OUT WITHOUT MUCH FORCE. SINCE THIS IS A SAFETY FEATURE, IT SEEMS THAT THEY SHOULD BE MORE SECURELY FASTENED. *TR

02/05/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC9A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER'S SIDE LOW BEAM HEADLIGHT HAD BEEN REPLACED FOUR TIMES. THE CONTACT WAS CONCERNED THAT THE DEFECT WAS A POSSIBLE ELECTRICAL PROBLEM THAT COULD POTENTIALLY CAUSE A FIRE. THE VEHICLE WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 10,000.

01/27/2014
Components: EXTERIOR LIGHTING
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBBC5A1******
Summary

I HAVE HAD THIS CAR SINCE IT WAS NEW FROM THE DEALER AND UNLIKE ANY OTHER VEHICLE THAT I'VE EVER OWNED THIS ONE HAS TO HAVE THE HEADLIGHTS REPLACED EVERY 3 TO 6 MONTHS. THE FOG LIGHTS, AND CLEARANCE LIGHTS HAVE HAD TO BE REPLACED SEVERAL TIMES DURING MY OWNERSHIP OF THE CAR, BUT NOTHING LIKE THE HEADLIGHTS. I HAVE SPENT HUNDREDS OF DOLLARS BUYING THE BEST LIGHTS YOU CAN GET BY SYLVANIA AT $70.00 PLUS FOR A SET AND I HAVE GONE THROUGH ABOUT 5 SETS OF THESE LIGHTS. LUCKY FOR ME THAT AFTER HAVING PAID TO HAVE THEM REPLACED BY A MECHANIC THE FIRST FEW TIMES I WAS ABLE TO THEN DO IT MYSELF. THIS IS A PROBLEM WITH THIS MAKE OF CAR. I'M 60 YEARS OLD AND HAVE OWNED MANY CARS IN MY LIFE AND I HAVE NEVER SEEN ANYTHING LIKE THIS PROBLEM.. I'M SORRY THAT I HAVE NOT KEPT RECORDS OF THE OUTAGES. THANK YOU.. *TR

01/20/2014
Components: EXTERIOR LIGHTING
Incident Date: 12/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC3A3******
Summary

I HAVE A 2010 SUBARU OUTBACK. BEGINNING IN DECEMBER 2012 I HAVE HAD TO REPLACE BURNED OUT HEADLIGHTS FOUR TIMES IN THE PAST YEAR. BESIDES THE COST... IT IS A MAJOR SAFETY ISSUE CONSIDERING VISIBILITY IS HALF OF WHAT IT SHOULD BE WHEN THEY BLOW OUT. I NEVER KNOW WHEN I'M GOING TO PULL THE SWITCH AND NOT HAVE LIGHTS. *TR

12/31/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCCXA3******
Summary

HEADLIGHTS BURN OUT IN TANDEM. THE FIRST OCCURRENCE WAS IN 2012. IT HAPPENED AGAIN ALMOST EXACTLY ONE YEAR LATER. HEADLIGHTS SHOULDN'T BURN OUT AFTER LESS THAN ONE YEAR OF REGULAR USE. THERE ARE FEW MILES ON THIS VEHICLE AND IT DOES NOT HAVE EXCESSIVE USE (EITHER NIGHT DRIVING OR LEAVING THE HEADLIGHTS ON DURING REGULAR USE). MY MECHANIC FEELS THIS IS A SIGN OF A LARGER ISSUE AND IT LOOKS LIKE IT'S FAIRLY WIDESPREAD. MY MECHANIC ALSO VERIFIED WITH A SUBARU MECHANIC THERE IS NO DIFFERENCE BETWEEN BULBS SUPPLIED BY HIS SHOP AND A SUBARU DEALERSHIP. THEY ARE BOTH PHILLIPS BULBS. *TR

12/17/2013
Components: TIRES,WHEELS
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A1******
Summary

CONTIPRO CONTACT 225/60R17 TIRES WERE MOUNTED AS REPLACEMENTS 11/17/13. TIRES WERE ROTATED AND MAINTAINED BY DEALER ON A REGULAR BASIS. PRIMARILY HIGHWAY/CITY DRIVING. I HAVE NOT HIT ANY FOD OR POTHOLES - THERE HAS BEEN NO UNUSUAL TRAUMA TO THE TIRES. AFTER 13 MONTHS, 18K MILES, THE LEFT FRONT TIRE'S INNER SIDEWALL SUFFERED A CATASTROPHIC FAILURE. CONTINENTAL REFUSED TO PRO-RATE OR MAKE ANY ADJUSTMENT FOR THE PREMATURE DEMISE OF THIS TIRE. BECAUSE THE CAR IS AWD, I WAS FORCED TO PURCHASE 4 NEW TIRES. I BELIEVE THERE IS A MANUFACTURING DEFECT IN THIS BRAND/MODEL OF TIRE. LUCKILY, I WAS ONLY DRIVING 25 MPH WHEN THE TIRE FAILED. I HAVE NOW RESEARCHED AND DISCOVERED THAT THERE ARE MULTIPLE REPORTS OF THIS TYPE OF TIRE FAILURE FOR CONTIPRO CONTACT 225/60R17. ONE REPORT INDICATES THAT CONTINENTAL REPLACED THE TIRE UNDER WARRANTY AT 18 MOS, HOWEVER, IT APPEARS THAT CONTINENTAL IS AWARE OF A MANUFACTURING DEFECT AND HAS NOW LIMITED THE WARRANTY PERIOD TO 12 MOS. THEY HAVE APPARENTLY CONTINUED TO EXPERIENCE PROBLEMS WITH THE INNER SIDEWALL FAILURE BECAUSE THE TIRE IS NO LONGER OFFERED. I BELIEVE THIS TIRE SHOULD BE RECALLED IN THE INTEREST OF CONSUMER SAFETY. *TR

11/23/2013
Components: STEERING,POWER TRAIN
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC2A3******
Summary

SUBARU OUTBACK STEERING WHEEL SHIMMY AND VIBRATION. I PURCHASED MY 2010 SUBARU OUTBACK NEW IN OCTOBER OF 2010. AFTER DRIVING THE VEHICLE HOME AND SPENDING A FEW MILES GETTING USED TO THE FEEL AND SENSATION OF A NEW CAR, I NOTICED THAT THE RIDE OF THE CAR WAS SOMEWHAT UNSETTLED, VIBRATING AND SHAKING AT HIGHWAY SPEED. I INITIALLY ATTRIBUTED THIS TO THE NEW TIRES AND SLIGHTLY OVERLY INFLATED TIRE PRESSURE. I PRECISELY ADJUSTED THE TIRE PRESSURE AND SPENT THE NEXT FEW MONTHS WAITING FOR THE TIRES TO "SETTLE IN" AND SMOOTH OUT. MY WIFE STARTED DRIVING THE CAR REGULARLY AND DID NOT MENTION ANY ISSUE ABOUT THE RIDE. I DROVE THE CAR SEVERAL TIMES AFTERWARDS AND ON EACH TRIP FOUND THE CAR VERY VERY UNCOMFORTABLE TO DRIVE. THE RIDE IS NOTICEABLE LEAVING THE DRIVEWAY BUT IS MOST APPARENT AT HIGHWAY SPEED, MOST ESPECIALLY IN LOW POWER SITUATIONS LIKE COASTING DOWN DESCENTS AT GREATER THAN 60MPH. THE STEERING WHEEL SHAKES DRAMATICALLY IN THIS SITUATION. THINKING THAT THE CAUSE OF THE SHAKING WAS THE OEM TIRES, I REMOVED THE CONTI CONTISPORT TIRES AND REPLACED THEM WITH MICHELIN DEFENDER XT'S FROM COSTCO. ALMOST IMMEDIATELY, I NOTICED THAT THE TIRES WERE NO SMOOTHER THAN THE OEM'S. I HAD COSTCO REMOVE AND REBALANCE THE TIRES. THE STEERING WHEEL SHAKE AND VIBRATION REMAINED EVEN AFTER THE REBALANCE. I WAS ABOUT TO RETURN THE CAR TO COSTCO WHEN I FOUND THE LINK ON THE SUBARU FORUM ABOUT "SHAKY SUBARUS" AND THAT THE PROBLEM WAS SO WIDESPREAD THAT A TECHNICAL SERVICE BULLETIN (TSB) HAD BEEN ISSUED ABOUT THE PROBLEM, MANDATING THAT MAJOR MODIFICATIONS BE MADE TO THE CAR. I HAVE NOT BEEN NOTIFIED BY SOA ABOUT THE TSB. *TR

11/09/2013
Components: POWER TRAIN
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDLC1A2******
Summary

2010 SUBARU OUTBACK 3.6R LIMITED, AUTOMATIC TRANSMISSION. UPON LEAVING FREEWAY FROM 50-60 MPH AND DECELERATING ON THE OFF RAMP TO APPROXIMATELY 5-15 MPH, THERE IS A DEFINITIVE SLAM AS THE TRANSMISSION DOWNSHIFTS TO 2ND OR 1ST GEAR. ALSO, WHEN DECELERATING FROM 30-60 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. THE VEHICLE THEN TENDS TO BUCK, OR ACCELERATE FASTER THAN INTENDED FROM THE ACCELERATOR BEING DEPRESSED FURTHER DUE TO NO INITIAL ACCELERATION. I TOOK THE VEHICLE TO THE DEALER WHO SAID THE VEHICLE "OPERATES AS DESIGNED", BUT RESET THE TRANSMISSION "MEMORY" ANYWAY SO IT WOULD "LEARN" HOW I DRIVE. THIS DID NOT IMPROVE PERFORMANCE. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

10/23/2013
Components: SUSPENSION
Incident Date: 04/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, A WARNING MESSAGE ILLUMINATED, ADVISING THE CONTACT TO MOVE THE VEHICLE OFF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT ALL FOUR STRUTS WOULD NEED REPLACING. THE CONTACT STATED THAT ALL FOUR STRUTS HAD BEEN PREVIOUSLY REPAIRS PRIOR TO THE FAILURE OCCURRING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE. UPDATED 11/29/13*LJ THE CONSUMER STATED THE ABOVE DESCRIPTION IS WRONG. AT 58,00 MILES THE VEHICLE HAD A 60,00 MILE SERVICE, AND IT WAS DETERMINED ALL OF THE STRUTS NEEDED SUBARU REIMBURSED THE CONSUMER FOR THE REPAIRS. UPDATED 12/2/13

10/22/2013
Components: EXTERIOR LIGHTING
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC3A1******
Summary

MY HEADLIGHTS (LOW BEAM) BURN OUT AT A VERY FREQUENT RATE. I HAVE CHANGED THEM AT LEAST 4 TIMES IN 3 YEARS. I USE GLOVES AND NEVER TOUCH THE BULB. THIS IS A MAJOR SAFETY ISSUE! *TR

08/24/2013
Components: SEATS
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCCXA3******
Summary

WE JUST PURCHASED THIS AUTO AND ARE VERY UPSET WITH THE NEW HEAD RESTRAINTS. I HAVE BEEN TO A DOCTOR AND CHIROPRACTOR ALREADY FOR BACK AND NECK PAIN DUE TO THE FORWARD ANGLE OF THE RESTRAINT. MY WIFE HAS SEEN A CHIROPRACTOR ONCE ALSO FOR THE SAME REASON. CAN WE PURCHASE REPLACEMENT HEAD RESTRAINTS SOMEWHERE. THESE NEW RESTRAINTS HAD TO BE REMOVED FROM OUR CAR NOW CAUSING MORE DAMAGE IF WE ARE INVOLVED IN AN ACCIDENT. PLEASE HELP. *TR

08/15/2013
Components: EXTERIOR LIGHTING
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

APPROXIMATELY 1 YEAR AGO A LOW BEAM HEADLIGHT WAS REPLACED. APPROXIMATELY 1 MONTH LATER THE OTHER LOW BEAM HEADLIGHT WAS BURNED OUT AND NEED TO BE REPLACED. 1 WEEK AGO A LOW BEAM HEADLIGHT WAS REPLACED. TODAY THE OPPOSITE LOW BEAM HEADLIGHT IS BURNED OUT. THIS IS ABNORMAL HEADLIGHTS SHOULD NOT BURN OUT THIS OFTEN. THE BULBS WERE NOT TOUCHED ON THE GLASS WHEN REPLACED. *TR

08/04/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC2A3******
Summary

LOW-BEAM HEADLIGHTS ARE FAILING EVERY 6 MONTHS. THIS IS NOT NORMAL AND IS A SAFETY ISSUE. *TR

07/22/2013
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

FOLLOWUP TO NHTSA ID NUMBER: 10525592 THE EFFECTED LOT NUMBER IS 0423SD (YEAR 2010, APRIL 23, LOCATION SD) THIS IS DIFFERENT FROM THE ORIGINAL EFFECTED LOCATION OF 9X13A OR EARLIER (OCT 13, 2009, LOCATION A AND EARLIER). EXHIBITS THE SAME SYMPTOMS. ORIGINAL COMPLAINT: VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR

07/18/2013
Components: STEERING
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

VEHICLE PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL ARE INTERMITTENT AND VOL UP AND MUTE RADIO FUNCTIONS DO NOT WORK ON THE STEERING COLUMN. THIS IS VERY SIMILAR TO NHTSA CAMPAIGN NUMBER 10V283000. I WILL HAVE THE DEALER PROVIDE THE STEERING ROLL CONNECTOR LOT NUMBER TO DETERMINE IF MY VIN HAS AN OLDER STEERING COLUMN ON TUES. MY VIN IS OUTSIDE OF THE EFFECTED RANGE OF A*310001 TO A*377827. *TR

06/26/2013
Components: EXTERIOR LIGHTING
Incident Date: 09/11/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN THE IGNITION WAS STARTED ONE OF THE TWO LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE UPON ACTIVATING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE WHERE THE HEADLIGHT BULB WAS REPLACED EACH TIME. THE CONTACT HAD ALSO REPLACED NUMEROUS HEADLIGHT BULBS HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

06/13/2013
Components: STEERING
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S48REJC0AT******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHILE DRIVING 50 MPH, THE STEERING WHEEL BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 800. *TR

06/12/2013
Components: SEAT BELTS
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC8A3******
Summary

2010 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR SEAT BELTS. *SMD THE CONSUMER STATED THE REAR SEAT BELTS BECAME FRAYED AT THE POINT WHERE THEY ENTERED THE CAR WALL.

05/01/2013
Components: SEATS
Incident Date: 10/05/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

********** NOTIFICATION OF CASE CHANGE (ALL TIMES ARE GMT-0500) PROJECT: NHTSA HOTLINE CENTER CASE: 2010 SUBARU OUTBACK CRASH CASE NUMBER:[XXX] ESCALATION: NONE STATUS: OPEN DATE: 11/15/2011 TIME: 22:14:06 CREATION DATE: 11/10/2011 CREATION TIME: 07:50:07 DESCRIPTION: ENTERED ON 11/15/2011 AT 22:14:06 EST (GMT-0500) BY [XXX]: THANK YOU BUT I AM NOT SURE WHAT THIS EMAIL IS TELLING ME. PLEASE EXPLAIN AND LET ME KNOW IF I NEED TO DO OR SEND SOMETHING. [DUPLICATE MESSAGE SNIPPED] ENTERED ON 11/15/2011 AT 17:43:19 EST (GMT-0500) BY TBENT: THANK YOU FOR CONTACTING THE U.S. DEPARTMENT OF TRANSPORTATION'S VEHICLE SAFETY HOTLINE INFORMATION CENTER. FOR CRASH TESTS INFORMATION THAT IS NOT AVAILABLE ON THE NHTSA WEB SITE OR IN THE HOTLINE DATABASE, PLEASE SEND AN E-MAIL TO CRASH.TEST@DOT.GOV WITH THE YEAR, MAKE, AND MODEL OF THE VEHICLE. WE HOPE THAT YOU FIND THIS INFORMATION HELPFUL. HOWEVER, IF YOU NEED ADDITIONAL INFORMATION ON OUR SERVICES PLEASE FEEL FREE TO CONTACT US AT 1-888-327-4236. THANK YOU, NHTSA.DOT.GOV RESPONSE TEAM ENTERED ON 11/10/2011 AT 07:50:06 EST (GMT-0500) BY NHTSA.WEBMASTER@DOT.GOV: SENDER NAME: [XXX] SUBJECT: 2010 SUBARU OUTBACK CRASH COMMENTS: A MONTH AGO I WAS DRIVING A 2010 SUBARU OUTBACK AND WAS REAR-ENDED WHILE I WAS STOPPED AT A RED LIGHT AFTER BEING HIT I WAS PUSHING INTO ANOTHER STOPPED VEHICLE I WAS INJURED QUESTION ~~ THE SEAT I WAS IN BENT BACKWARDS IN THE MIDDLE I CAN SEND A PICTURE IS SOMETHING LIKE THIS USUAL? HOW CAN I FIND OUT IF IT IS THE RESULT OF SUCH AN IMPACT OR IF IT IS A DESIGN FLAW IN THE SEAT? I HOPE TO HEAR FROM YOU THANK YOU [XXX] CONTACT INFORMATION: NHTSA ID: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/02/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2009
Crash: No
Fire: No
Summary

AFTER DECELERATING TO APPROXIMATED 5-15 MPH AND THEN APPLYING THE ACCELERATOR THERE IS A 1-2 SECOND DELAY BEFORE THE VEHICLE BEGINS TO ACCELERATE. WHEN IT DOES IT TENDS TO BUCK OR ACCELERATE FASTER THAN INTENDED AS THE ACCELERATOR WAS DEPRESSED FURTHER AS THERE WAS NO ACCELERATION. DRIVING IN CITY TRAFFIC THAT HAS ALMOST RESULTED IN A ACCIDENT DOZENS OF TIMES. THERE HAVE BEEN TWO TSB'S ISSUED FOR THIS KNOWN PROBLEM ONE FOR THE ENGINE AND ONE FOR THE TRANSMISSION, NEITHER ONE OF WHICH HAS ADDRESSED THE ISSUE. I HAVE TAKEN THE VEHICLE TO TWO DIFFERENT DEALERS WHO STATE THAT THIS IS A KNOWN ISSUE AND THAT THERE IS NO KNOWN FIX. THIS ISSUE OCCURS EVERY TIME THE VEHICLE IS DRIVEN AT THE ABOVE STATED SPEEDS. *TR

03/14/2013
Components: EXTERIOR LIGHTING
Incident Date: 12/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCCXA3******
Summary

LOW BEAM HEADLAMPS ARE BURNING OUT RIDICULOUSLY FAST, AND WITH LOWEST BRIGHTNESS BULBS (LONGER LASTING YOU'D THINK) THEY ARE SO DIM, I HAVE GREAT VISION AND FIND THEM INCREDIBLY UNSAFE FOR VEHICLE SPEEDS ABOVE 25MPH WHICH IS APPALLING FOR HIGHWAY VISIBILITY AND DOWN RIGHT DANGEROUS! *TR

02/13/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBHC5A3******
Summary

WITHOUT WARNING, BOTH OF THE LOW BEAM HEADLIGHTS BLEW OUT WITHIN MOMENTS OF EACH OTHER. REPLACEMENTS DON'T LAST MORE THAN 3-6 MONTHS AFTER BEING REPLACED. DEALERSHIP WILL NOT ADDRESS ISSUE WITHOUT CHARGING EXORBITANT SERVICE FEES. RESEARCHED ONLINE AND DISCOVERED THAT THIS IS NOT AN ISOLATED INCIDENT. REQUEST YOUR ASSISTANCE IN HAVING SUBARU ADDRESS THE UNDERLYING FAULT(S) LEADING TO THESE POTENTIALLY HAZARDOUS EVENTS. THANK YOU *TR

01/05/2013
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 12/17/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BREKC4A2******
Summary

TRAVELING ON ICY ROAD APPROX. 20MPH OR LESS IN 2010 OUTBACK 3.6 LTD. VERY ACCUSTOMED TO DRIVING SEVERE MOUNTAIN WINTER CONDITIONS & 8TH SUBARU AMONG FAMILY MEMBERS. SEATBELT, SHOULDER RESTRAINT IN PLACE ON DRIVER. ONCOMING DRIVER IN MID-SIZE TO LARGE TRUCK LOST CONTROL AT HIGH SPEED, CROSSED CENTER LINE AND IMPACTED SUBARU HEAD-ON, OFFSET TO LEFT SIDE OF OUTBACK & 2010 OUTBACK WAS TOTALED. SUBARU AIRBAGS DID NOT DEPLOY. IMPACT INTO FRONT LEFT SIDE, CRUMPLED HOOD UP TO WINDSHIELD, WHICH SHATTERED. HIS HOOD WAS INSIDE SUBARU ENGINE COMPARTMENT, REMAINED UNDER SUBARU HOOD ALONG WITH OTHER PARTS OF HIS VEHICLE AFTER VEHICLES WERE TOWED. SUBARU RADIATOR WAS PUSHED IN AT APPROX 45 DEGREE ANGLE, LEFT WHEEL BENT INWARDS, LEFT FRONT BUMPER GONE BACK TO TIRE AND MUCH MORE DAMAGE. HIS AIRBAGS DEPLOYED AND SUBARU'S DID NOT. SUBARU DRIVER HIT HEAD, KNEES, SHINS ON INTERIOR PARTS OF SUBARU: BLACK EYE, FOREHEAD HEMATOMA, INDENTATION & SCRAPED, KNEES/SHINS BRUISED AND SCRAPED PLUS BACK/NECK PLUS MORE SCRAPES/BRUISES AND CONCUSSION. THANKFUL THAT HIS TRUCK STOPPED UP AGAINST DRIVER SIDE DOORPOST AND DIDN'T ENCROACH INTO DRIVER COMPARTMENT BUT UNBELIEVABLE THAT SUBARU AIRBAGS DIDN'T DEPLOY. 5'6" & APPROX. 135 POUNDS. FIRST OF OUR SUBARUS TO BE IN A CRASH AND HAD NO IDEA AIRBAGS WOULDN'T DEPLOY. *TR

12/06/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC2A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE BRAKES WERE RELEASED AND THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE RAPID ACCELERATION BY APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THEY COULD NOT DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 73,386.

12/02/2012
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2010
Crash: No
Fire: No
Summary

CONSTANT LOW BEAM BURNOUT I NOW HAVE 49,000 MILES ON THIS VEHICLE AND AM ON MY SEVENTH HEAD LIGHT. *TR

10/19/2012
Components: STRUCTURE,SEATS
Incident Date: 08/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC4A3******
Summary

WHILE AT A STOP LITE OR STANDING THE CAR SEND A VIBRATION THROW THE DOOR PANELS BRAKE PEDAL, BACK OF DRIVER SEAT HAD IT BACK TO DEALER AND THEY RAN CHECK ON IT AND CAME UP WITH NORMAL I THINK THEY ARE WRONG IT SCARES ME THAT IT COULD START ON FIRE. *TR

09/16/2012
Components: ENGINE
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC9A3******
Summary

CAR STALLS UNEXPECTEDLY WHEN STOPPING/STOPPED. RANDOM OCCURRENCES. GAS TANK CAN BE FULL OR LOW, DOES NOT SEEM TO MATTER. IDLE MAY BE A BIT ROUGH RIGHT BEFORE IT QUITS RUNNING. OCCURS WHEN A/C IS ON OR OFF. HAVE TAKEN TO DEALER FOR SERVICE/EVALUATION, CANNOT FIND ANYTHING WRONG WITH IT. CAR HAS STARTED IMMEDIATELY AFTER OCCURRENCE *TR *JS

09/15/2012
Components: AIR BAGS
Incident Date: 08/06/2010
Crash: No
Fire: No
Summary

THE PASSENGER SIDE AIRBAG OF OUR 2010 SUBARU OUTBACK WILL INTERMITTENTLY TURN OFF WHEN THERE IS AN ADULT IN THE PASSENGER SEAT. WE'VE BROUGHT THE CAR TO TWO SUBARU DEALERS AND THEY BOTH HAVE TOLD US THERE'S NOTHING THEY CAN DO UNLESS THE SYSTEM IS BROKEN WHEN WE BRING THE CAR TO THE SHOP BECAUSE THE CAR DOESN'T SHOW A FAULT CODE. *TR

09/08/2012
Components: AIR BAGS
Incident Date: 09/04/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBKC5A3******
Summary

I WAS INVOLVED IN A HEAD-ON COLLISION, TRAVELING AT 40 MPH AND THE VEHICLES AIRBAGS FAILED TO DEPLOY. *TR

09/05/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC1A2******
Summary

WHEN TRYING TO SPEED UP FROM A ROLLING STOP/YIELD THE CAR HESITATED TO SHIFT AND WOULD NOT GO FORWARD. THEN ALL OF A SUDDEN THE TRANSMISSION MADE A LOUD "CLUNK" AND QUICKLY SHOT FORWARD. THE PROBLEM AFFECTED MY ABILITY TO SAFELY MERGE INTO TRAFFIC. THIS HAS BEEN AN ON-GOING PROBLEM AND THE DEALER WILL NOT ADMIT THIS IS A DEFECT. *TR

08/24/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 08/03/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE GEARS WOULD SHIFT INDEPENDENTLY AND WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD LUNGE FORWARD ABNORMALLY WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE SAME FAILURE WHERE THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 40,000.

08/16/2012
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC5A2******
Summary

THE FRONT END OF THE CAR SHAKES ON SMOOTH ROADS (RECENTLY REPAVED ROAD) AND IT TENDS TO PERSIST WHETHER YOU ARE ACCELERATING OR DECELERATING. PREVIOUSLY TOOK CAR IN FOR THE DEALERSHIP TO LOOK AT THIS ISSUE AND THEY STATED IT WAS A WHEEL BALANCE ISSUE. THEY ROTATED MY WHEELS, STATED THEY BALANCED THE WHEELS AND ALSO STATED THAT I NEEDED NEW TIRES EVEN THOUGH THERE IS PLENTY OF WEAR LEFT ON THE TIRES. THE ISSUE NEVER WENT AWAY ON THE SHAKING FRONT END OF MY CAR AND CONTINUES TO BE AN ISSUE TODAY. *TR

07/03/2012
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 03/17/2010
Crash: No
Fire: No
Summary

WE PURCHASED OUR 2010 SUBARU OUTBACK IN DECEMBER 2009. BY SPRING OF 2010 I HAVE NOTICED THAT AT RANDOM TIMES I WILL TURN THE CAR ON AND MY INTERIOR LIGHTS WILL NOT WORK, MY HEATING/AC WILL BE BLASTING HOT AIR AT ME FROM THE DASH VENTS WHEN IT IS IN THE OFF POSITION, RADIO WILL NOT TURN ON AND CAN NOT SEE MY MILEAGE DISPLAY. ALSO AT RANDOM TIMES MY GAUGES WILL NOT REGISTER. I HAVE TAKEN IT SEVERAL TIMES TO THE DEALERSHIP. EACH TIME THEY HAVE INFORMED ME THAT NOTHING IS WRONG WITH IT, THEY CAN NOT RECREATE IT AND TO NEXT TIME DRIVE IT THERE WHEN IT DOES IT SO THEY CAN SEE IT IN ACTION. EACH TIME IF I SHUT OFF THE CAR AND TURN IT BACK ON IT GOES BACK TO NORMAL. I HAVE ALSO HAD INSTANCES WHERE I HAVE FELT LIKE I WAS GOING TO STALL. I MUST SAY I AM EXTREMELY DISAPPOINTED IN THIS CAR. I WAS FINALLY IN A POSITION WHERE I COULD AFFORD ONE AND IT ENDS UP BEING WORSE THAT THE CRAPPY CAR I HAD IN COLLEGE. WE PURCHASED A SUBARU BECAUSE OF ITS REPUTATION FOR SERVICE AND SAFETY. I FELT MORE SAFE IN MY SATURN THAT I DO THIS CAR. IT DOES NOT HELP THAT THE DEALER SHIP LOOKS AT ME LIKE I'M NUTS WHEN I TAKE IT IN. I FEEL LIKE THEY DON'T WANT TO HONOR MY WARRANTY. NOW IT SUMMER 2012 AND IT IS DOING THIS SEVERAL TIMES A WEEK AND STILL I AM GETTING NO WHERE WITH THE COMPANY. WILL NEVER OWN ONE AGAIN. I SHOULD NOT BE LOOKING AT TRADING IN A 2 1/2 YEAR OLD $30000 CAR THIS SHOULD BE LASTING ME YEARS AND I AM AFRAID TO KEEP IT PAST THE EXTENDED WARRANTY PERIOD. *JS

06/29/2012
Components: ENGINE
Incident Date: 06/09/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC3A3******
Summary

THE ENGINE STALLS WHILE AT A STOP OR COMING TO A STOP. THE RPMS SUDDENLY DROP AND THE ENGINE STOPS. CAR WILL RESTART AND OPERATE NORMALLY FOR A WHILE BUT THE PROBLEM HAS BEEN PERSISTENT AND IS OCCURRING MORE FREQUENTLY. THE DEALER COULD NOT REPLICATE THE PROBLEM AND RETURNED THE VEHICLE TO US. THE NEXT DAY, IT DID THE SAME THING. THIS IS A DANGEROUS SITUATION ESPECIALLY WHEN MAKING A TURN AND EXPERIENCING A STALL, LOSS OF POWER STEERING, AND ACCELERATION. *TR

05/02/2012
Components: POWER TRAIN
Incident Date: 04/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRDKC7A2******
Summary

VEHICLE PLACED IN PARK AND IGNITION TURNED OFF. ENGINE WOULD NOT RESTART. TOWED TO MECHANIC. MECHANIC RESTARTED AFTER SENSING LOOSE IGNITION CONNECTION AND NOTED NO OTHER PROBLEMS. RETURNED VEHICLE TO OWNER, PARKED IN GARAGE IN PARK AND IGNITION TURNED OFF. ENGINE WOULD NOT RESTART. MECHANIC CAME TO HOME AND RESTARTED AS BEFORE. DRIVING TO REPAIR SHOP, STOPPED AND PLACED IN PARK, BUT LEFT RUNNING AND EXITED VEHICLE. APPARENTLY TRANSMISSION NOT ACTUALLY IN PARK BUT IN REVERSE AND TRAVELED A DISTANCE BEFORE HITTING A TREE CAUSING AN ESTIMATED $9,000 DAMAGE TO VEHICLE. APPARENTLY SHIFTER IN PARK BUT TRANSMISSION IN REVERSE AND LOOSE CONNECTION IN TRANSMISSION/IGNITION COMMUNICATION. SHORTLY AFTER PURCHASE AND DELIVERY OF VEHICLE IN 2010, EXPERIENCED SIGNIFICANT RECURRENT PROBLEM BELIEVED TO BE TRANSMISSION RELATED THOUGHT TO BE FIXED.

02/28/2012
Components: AIR BAGS
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC4A3******
Summary

THE 'FRONT PASSENGER'S FRONTAL AIRBAG OFF INDICATOR' REMAINS ILLUMINATED WHILE MY WIFE (WHO WEIGHS MORE THAN 100 POUNDS) RIDES IN THIS SEAT. (I.E., THE AIRBAG IS NOT ARMED.) AT BEST, THE INDICATOR (AND THE AIR BAG) IS INTERMITTENT, GOING ON AND OFF WHILE WE DRIVE. DEALER HAS REPEATEDLY TESTED THE AIR BAG SENSOR SYSTEM AND STATES IT'S WORKING WITHIN SPECIFICATION. THIS IS A SERIOUS SAFETY ISSUE THAT SEEMS TO BE DUE TO A FAULTY DESIGN, NOT A MANUFACTURING DEFECT. *TR

02/21/2012
Components: POWER TRAIN
Incident Date: 11/18/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC2A3******
Summary

ENGINE ALMOST STALLS WHEN COMING TO A STOP OR (NOT AS OFTEN) ACCELERATING FROM A STOP. I HAVE SPOKEN WITH SUBARU TECHNICIANS AT TWO DEALERS AND BOTH ACKNOWLEDGE THAT THIS IS A NONE ISSUE WITH NO KNOWN FIX. THE FREQUENCY OF THE PROBLEM IS INCREASING ON MY CAR AND MAY BECOME DANGEROUS IF A SUDDEN ACCELERATION IS REQUIRED. *TR

01/28/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 4S4BREKC0A2******
Summary

I BOUGHT MY OUTBACK IN MARCH 2010. I NOTICED MY DASH LIGHTS FLICKERING EARLY IN MY OWNERSHIP, BUT I THOUGHT THEY FLICKERED BECAUSE MAYBE I WENT INTO A SHADOW AND A SENSOR CAUSED THEM TO GO OFF AND ON. THE FEELING THE CAR IS GOING TO STALL HAS HAPPENED BEFORE, BUT IT WAS AND WOULD ONLY HAPPEN EVERY NOW AND AGAIN. ON A RECENT TRIP, JANUARY 8, 2012, IT DID IT EVERY TIME I SLOWED DOWN FOR 4 OR 5 TRAFFIC LIGHTS . THAT REALLY GOT MY ATTENTION. I THOUGHT MAYBE MY BRAKES WERE CATCHING SO I TOOK IT INTO MY DEALER ON JANUARY 12, 2010. THEY TOLD ME THE BRAKES WERE FINE. AFTER I THOUGHT ABOUT IT, I DECIDED THE "CATCHING FEELING" ACTUALLY FELT MORE LIKE L HAD NOT DEPRESSED A CLUTCH WHEN SLOWING DOWN AND THE CAR WAS GOING TO STALL. THE ONLY PROBLEM WITH THAT THEORY IS THAT I HAVE AN AUTOMATIC I SPOKE TO MY-SON IN-LAW ABOUT THE FEELING THAT THE ENGINE IS GOING TO STALL WHEN I SLOW DOWN AT A LIGHT. HE MENTIONED THAT HE HAD NOTICED THE FLICKERING LIGHTS LAST WINTER WHEN HE DROVE MY CAR. HE EXPLAINED TO ME THAT IT WAS NOT NORMAL FOR THE LIGHTS TO DO THAT. HE TOLD ME TO HAVE THE ALTERNATOR CHECKED OUT. I TOOK IT BACK TO THE DEALER ON JANUARY 27, 2012. THEY RAN THREE DIFFERENT DIAGNOSTIC TEST AND EVERYTHING CHECKED OUT FINE. I AM SO AFRAID THE CAR WILL CUT OUT ON ME AND I WILL LOSE CONTROL ON THE ROAD. I THOUGHT I WAS THE ONLY ONE HAVING THIS PROBLEM, BUT AFTER MY SON DID AN INTERNET SEARCH HE FOUND A LOT OF PEOPLE HAVING THE SAME PROBLEM. FROM THE COMPLAINTS I READ MOST PEOPLE HAVE A MANUAL TRANSMISSION. *TR

11/29/2011
Components: AIR BAGS
Incident Date: 08/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC7A3******
Summary

ALMOST EVERY TIME I SIT IN THE PASSENGER SEAT THE AIRBAG SENSOR DOES NOT COME ON AT FIRST. I AM A 5'2", 120LB WOMAN. I HAVE TO WIGGLE AND SET ON ONE CHEEK JUST RIGHT IN THE MIDDLE OF THE SEAT, SOMETIMES LIFT MYSELF UP AND THEN SIT BACK DOWN AGAIN TO GET THE PASSENGER AIRBAG SENSOR TO SHOW ON. WHEN THIS HAPPENS THERE IS NOTHING UNDER THE PASSENGER SEAT AS THE DEALERSHIP HAS BLAMED IT ON THAT. THE SERVICE DEPARTMENT HAS RE-CALIBRATED THE SENSOR BUT I STILL HAVE THE SAME PROBLEM. HEAVIER PEOPLE DO NOT HAVE THIS PROBLEM. *KB

09/25/2011
Components: STEERING,SUSPENSION
Incident Date: 09/02/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC8A3******
Summary

WHILE DRIVING DOWNHILL IN THE SUMMER ON A DRY ROAD AT AROUND 60 MPH THE STEERING WHEEL EXCESSIVELY BEGIN TO VIBRATE/SHAKE AROUND 55MPH AND HIGHER SPEEDS LEFT TO RIGHT AND RIGHT TO LEFT EXCESSIVELY. THE VIBRATION/SHAKING WAS ALMOST UNCONTROLLABLE AS IF IT WERE ON BLACK ICE. THE VIBRATION ONLY BECAME CONTROLLABLE IF I SLOWED DOWN. THIS SHAKING/VIBRATION ONLY SEEMS TO OCCUR AT HIGHER SPEEDS AND OCCURS QUITE OFTEN. *TR

08/17/2011
Components: POWER TRAIN
Incident Date: 08/01/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCCXA3******
Summary

I TOOK MY 2010 SUBARU OUTBACK TO MY DEALER TO HAVE MY FRONT BRAKES CHECKED. IT FELT LIKE THEY WERE GRABBING, AND I WANTED TO CHECK THE WEAR. THEY CHECKED THE BRAKES, CLEANED THEM UP, AND STATED THEY WERE AT NORMAL WEAR FOR 35,000 MILES. IN THE NEXT BREATH, THEY STATED I NEEDED A NEW TRANSMISSION. I STILL HAVE NOT GOTTEN AN EXACT REASON WHY MY TWO YEAR OLD CAR NEEDS A NEW TRANSMISSION. I HAVE A CVT AUTOMATIC/MANUAL TRANSMISSION. THE DEALER WAS VERY VAGUE AS TO WHAT HAPPENED. THEY STATED IT WAS THE FIRST ONE THEY'VE SEEN THIS HAPPEN TO. *KB

08/05/2011
Components: POWER TRAIN
Incident Date: 07/15/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDAC6A2******
Summary

ENGINE IDLE DROPS 200 RPM BELOW NORMAL UNDER BRAKING AT LOW SPEEDS. SOMETIMES THIS RESULTS IN AN ENGINE STALL IN TRAFFIC. SUBARU OF AMERICA SUGGESTED A TRANSMISSION "RETRAINING" WHICH SEEMS TO HAVE CURED THE ISSUE. *TT

07/18/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/18/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDAC6A2******
Summary

CAR STALLS AFTER STOPPING AT A STOP SIGN AND HAS TO BE RESTARTED. *KB

05/30/2011
Components: STEERING
Incident Date: 05/14/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDFC5A2******
Summary

2010 SUBARU OUTBACK EXHIBITS STEERING WHEEL VIBRATION AT SPEEDS BETWEEN 60-70 MPH. AND POOR LANE TRACKING (WANDERING). *TR

05/05/2011
Components: WHEELS
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKCXA3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THE WHEELS WOULD INTERMITTENTLY BECOME CLOGGED WITH DEBRIS OR SNOW CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS A KNOWN ISSUE YET THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS ADVISED THAT IN ORDER TO REMEDY THE FAILURE, SHE WOULD NEED TO WASH THE DEBRIS AWAY FROM THE WHEELS. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 17,000.

03/01/2011
Components: EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC8A3******
Summary

2010 SUBARU OUTBACK (LEGACY) FLOOR MAT BUNCHED UP, STICKING BETWEEN FIREWALL/CONSOLE AND GAS PEDAL. MAT DOES NOT STAY "HOOKED" ON RETAINING HOOKS. SECOND OCCURRENCE (SHIFTED TO NEUTRAL/STOPPED/ SHUT OFF ENGINE BOTH TIMES), I THREW THE MAT IN THE BACK, HAVEN'T USED IT SINCE. THESE TYPES OF "HOOKS" SHOULD BE INVESTIGATED ON ALL VEHICLES. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/22/2011
Components: ELECTRICAL SYSTEM
Incident Date: 02/17/2011
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

BOUGHT NEW, MAY 2010. THE VEHICLE STALLED AND ALL OF THE LIGHTS ON THE DASHBOARD ILLUMINATED FLASHING- BRAKE LIGHT, CHECK ENGINE LIGHT, CRUISE, OIL LIGHT, ETC. UPON RESTART THE VEHICLE OPERATED AS NORMAL ONLY ALL THE LIGHTS ON THE DASHBOARD WERE STILL ILLUMINATED AND FLASHING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, MY AUTO IMPORTS IN MUSKEGON MI, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE HAS OCCURRED APPROXIMATELY SIX TIMES IN THE PAST. THE AUTHORIZED DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IT IS GOING BACK IN TOMORROW AFTER THE FLASHING DASHBOARD LIGHTS HAVE BEEN ON FOR 6 DAYS. THE STALLING HAPPENS MORE OFTEN WHEN ACCELERATING TO ACCOMMODATE A TURN OR START UP FROM A STOP SIGN/SIGNAL. *TR

02/15/2011
Components: POWER TRAIN
Incident Date: 07/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

SUBARU OUTBACK 2010 WITH CVT TRANSMISSION BOUGHT NEW. NUMEROUS FAILURES. THE TRANSMISSION FIRST FAILED DUE TO A SOLENOID OPEN CIRCUIT THAT DISABLED THE CAR. CODE P2762 ( LAST WEEK IN MARCH, ABOUT 2,600 MILES). THAT WAS FIXED. AFTER THIS EVENT THE TRANSMISSION WOULD ON OCCASION DISENGAGE WHILE STILL ON DRIVE. WHILE DRIVING SLOWLY AND AFTER APPLYING BRAKES TO STOP AT A STOP SIGN. THE GAS PEDAL WOULD BE DEPRESSED, THE ENGINE WOULD ROAR BUT THE CAR WOULD NOT MOVE. THE TRANSMISSION WOULD RE-ENGAGE AFTER SHIFTING TO NEUTRAL OR PARK AND BACK TO DRIVE. THE FIRST TIME THIS EVENT WAS REPORTED TO THE SUBARU DEALER A NUMBER OF CODES CAME UP; C0057, C0045, C0231, C0232, C0282. SUBARU TOLD THE DEALER TO ERASE THE CODES AND RE-PROGRAM THE SOFTWARE. THIS EVENT HAS OCCURRED THREE TIMES SINCE THEN (LAST WEEK OF JULY 2010, ABOUT 9,000 MILES). THE NEXT TIME WAS LAST WEEK IN AUGUST, ABOUT 10,200 MILES. SINCE THE SOFTWARE WAS RE-PROGRAMMED NO CODES APPEAR EVEN THOUGH THE EVENTS ARE IDENTICAL. THIS EVENT HAPPENED AGAIN IN DECEMBER 2010. I BROUGHT THE CAR TO THE DEALER (1/27/11). NO CODES WERE FOUND. DEALER SAYS THAT IF THERE ARE NO CODES AND THEY CANNOT REPRODUCE THE EVENT THEN IT DOES NOT EXIST AS FAR AS THEY ARE CONCERNED. THE EVENT OCCURRED AGAIN IN EARLY FEBRUARY 2010.TO BE STOPPED AT AN INTERSECTION AND PRESS THE GAS PEDAL WHILE THE CAR IS ON DRIVE WITH NOTHING HAPPENING OTHER THEN HIGH ENGINE REVS IS A DANGEROUS SITUATION. CONSIDER BEING IN A LEFT TURN SITUATION. WE HAVE NO SYMPATHY FROM SUBARU. *TR

12/30/2010
Components: STEERING,TIRES
Incident Date: 11/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBBC3A3******
Summary

2010 SUBARU OUTBACK 2.5. 9.5K AT SPEEDS ABOVE APPROXIMATELY 65MPH SEVER VIBRATION OF STEERING WHEEL (STEERING WHEEL DEFLECTION ABOUT 1/8 INCH BACK AND FORTH). SPEEDOMETER HAND SEEMED TO VIBRATE - BUT COULD HAVE BEEN HANDS, ARMS, HEAD, EYES ABSORBING THE RAPID WHEEL VIBRATION). NEVER HAPPENED ON INFREQUENT HIGH SPEED ROAD TRIPS. COULD NOT HAVE BEEN NOT FELT. DEALER DID ROAD FORCE TEST ON THE ORIGINAL CONTINENTAL BRAND POWERS. TWO FAILED AND REPLACED. FAILED TIRES WHERE IN DIAGONAL POSITIONS. ASKED MANAGER ABOUT THE OTHER TWO TIRES - HE SAID TIRES WERE EITHER GOOD OR BAD. NOT CONSISTENT WITH MY EXPERIENCE. DID NOT HAVE VIBRATION WELL INTO THE MILEAGE FOR THE YEAR. SO TIRES COULD NOT HAVE BEEN BAD AT THE BEGINNING OR IT WAS NOT JUST THE TIRES. *TR

12/03/2010
Components: AIR BAGS
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDJC3A2******
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE PASSENGER SIDE AIR BAG DID NOT ACTIVATE WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEATS WERE SET TO ACTIVATE THE AIR BAGS AT 125 LBS. THE FAILURE MILEAGE WAS 200.

11/05/2010
Components: SUSPENSION
Incident Date: 11/05/2010
Crash: No
Fire: No
Summary

ABOUT TWO MONTHS AFTER PURCHASING MY 2010 2.5I OUTBACK WITH THE CVT I NOTICED A SWAY ON THE HIGHWAY WHEN TRAVELING AROUND 80 MPH. THE CAR FEELS TO DRIFT FROM SIDE TO SIDE (ALMOST SNAKE LIKE) WHEN DRIVING STRAIGHT. I ASKED THE LOCAL SERVICE DEPARTMENT IF THEY WERE AWARE OF ANY ISSUES AND THEY SAID NO, BUT WOULD TAKE A LOOK. THEY FOUND NOTHING TO BE INCORRECT YET THE CAR CONTINUES TO SWAY AT HIGHER SPEEDS. IT FEELS AS IF IT WOULD BENEFIT FROM AN UPGRADED FRONT AND REAR SWAY BAR TO TIE THE LENGTHIER VEHICLE TOGETHER A BIT MORE. I WOULD PURCHASE THESE MYSELF BUT DON'T WANT TO VOID THE LEASE WARRANTY AND REALLY FEEL THAT SUBARU SHOULD PROVIDE AND INSTALL THESE FOR FREE SINCE MULTIPLE PEOPLE SEEM TO HAVE THE SAME OR SIMILAR ISSUE. *TR

10/21/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBAC5A1******
Summary

WE BOUGHT A 2010 SUBARU OUTBACK WITH MANUAL TRANSMISSION IN JULY 2010. IT HAS STALLED TWICE (ONCE IN SEPTEMBER AND ONCE IN OCTOBER) WHILE DRIVING ABOUT 25 MPH WITH THE CLUTCH DEPRESSED AND MAKING A LEFTHAND TURN INTO ONCOMING TRAFFIC. IN BOTH INSTANCES OF STALLING, THERE WAS A SLIGHT INCLINE IN THE HILL. SINCE I WAS TURNING INTO ONCOMING TRAFFIC THIS WAS A VERY DANGEROUS SITUATION. THE CAR STARTED UP IMMEDIATELY AFTER I PULLED TO SIDE OF ROAD. I AM BRINGING IN THIS CAR FOR SERVICE THIS UPCOMING WEEK. THE SUBARU DEALER I JUST SPOKE WITH SAID THAT THEY HAVE HAD TO SERVICE MULTIPLE CARS WITH THIS STALLING ISSUE FOR THE 2010 MODEL. THIS ISSUE IS EXTREMELY DANGEROUS AND SUBARU NEEDS TO PROVIDE A COMPREHENSIVE FIX BEFORE PEOPLE ARE HURT OR DIE--PERHAPS SOME PEOPLE HAVE BEEN HURT ALREADY? *TR

09/29/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCLC9A3******
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PULLED OUT OF THE DRIVEWAY, IT BEGAN TO SHAKE AND THEN STALLED. OTHER THAN THE SHAKING, THERE WAS NO PRIOR WARNING. THE DEALER REPLACED THE TRANSMISSION BUT THE FAILURE CONTINUED. THE CONTACT BELIEVED THE PROBLEM TO BE RELATED TO THE AIR CONDITIONING SYSTEM. THE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS APPROXIMATELY 12,000.

09/16/2010
Components: POWER TRAIN
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC2A3******
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 30 MPH HE APPLIED PRESSURE TO THE BRAKE PEDAL. HE TOOK HIS FOOT OFF OF THE BRAKE PEDAL BEFORE REACHING A STOP SIGN AND ATTEMPTED TO ACCELERATE. THE VEHICLE MOMENTARILY HESITATED BEFORE ACCELERATING. THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 30 MPH WHENEVER HE ATTEMPTED TO ACCELERATE AFTER APPLYING THE BRAKES. HE ALSO STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH HE TOOK HIS FOOT OFF OF THE ACCELERATOR PEDAL BUT THE VEHICLE DID NOT BEGIN TO DECELERATE FOR APPROXIMATELY 4 SECONDS. THIS FAILURE ALSO RECURRED WHENEVER HE WAS DRIVING APPROXIMATELY 75 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THAT THE VEHICLE WAS MANUFACTURED TO OPERATE IN THAT MANNER. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 8,000.

09/08/2010
Components: POWER TRAIN
Incident Date: 08/27/2010
Crash: No
Fire: No
Summary

2010 SUBARU OUTBACK AUTOMATIC,2.5I, IN FIRST MONTH OF OWNERSHIP NOTICED VEHICLE WANTED TO STALL WHEN I SLOWED DOWN OR STOPPED. HAVE HAD FOR 4 MONTHS VEHICLE IS WORSE, RPM'S DROP TO NEAR ZERO, CAR WILL THEN IDLE FAST TO COMPENSATE...IN THE LAST MONTH VEHICLE HAS A SEVERE SHUDDER, ON TOP OF THE NEAR STALLING...WAS TOLD BY DEALER THAT SUBARU HAS FIXED PROBLEM ON MANUALS BUT IS STILL WAITING FOR SOFTWARE FOR AUTOMATICS TO REFLASH COMPUTER. CAR IS VERY SHAKY AFTER THE NEAR STALLS UPON ACCELERATION. CAR ALSO ACCELERATES WHEN I HAVE FOOT ON BRAKE AND RELEASE TO INCH FORWARD (WAITING IN TRAFFIC) AS THOUGH IT HAS A VERY FAST IDLE. I WAS TOLD BY CORPORATE HEADQUARTERS TODAY, THAT THERE IS NO PROBLEM WITH THE AUTOMATICS..JUST MANUALS???? MY DEALER DISAGREES AND STATED TODAY THAT I AM NOT THE ONLY PERSON WITH THIS PROBLEM WAITING FOR A SOLUTION. *TR

08/31/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRHBCXA1******
Summary

I HAVE A 2010 SUBARU OUTBACK PZEV 6-SP MANUAL. THE ENGINE WILL SOMETIMES STALL (4 TIMES AND COUNTING, IN THE PAST 4 MONTHS) WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP SIGN OR LIGHT. ALSO AT TIMES THE ENGINE WILL STUMBLE WHEN THE CLUTCH IS DEPRESSED FOR UPSHIFTS (NUMEROUS TIMES OVER THE MONTHS). THE PROBLEM IS AGGRAVATED WHEN THE A/C IS ON. THIS STALL PROBLEM CAN HAPPEN AT ANY SPEED, MOST NOTABLY AT 70KPH IN 4TH GEAR - SHIFTING TO NEUTRAL WHILE APPROACHING A RED LIGHT. THE ORANGE AND RED DASH LIGHTS WILL COME ON, STEERING AND BRAKING BECOME HEAVY, THE A/C SHUTS OFF WHILE THE FAN CONTINUES TO RUN AND A RESTART WITH THE KEY IS NECESSARY. THANK GOD THIS HAS NOT YET HAPPENED ON AN ON-RAMP OR OFF-RAMP. *TR

08/24/2010
Components: POWER TRAIN
Incident Date: 08/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCEC6A1******
Summary

I HAVE A 2010 SUBARU OUTBACK WITH A 6 SPEED MANUAL TRANSMISSION. WHEN THE CLUTCH IS DEPRESSED TO SLOW DOWN FOR A STOP, THE ENGINE WILL SOMETIMES STALL. THE STALLING HAS OCCURRED ABOUT A DOZEN TIMES IN THREE MONTHS. THE ENGINE TRIES TO STALL UNDER SIMILAR CONDITIONS ABOUT 50% OF THE TIME, I.E. THE DASH LIGHTS COME ON, AND THE A/C COMPRESSOR AND FAN CUT OFF. THE PROBLEM OCCURS PRIMARILY WHEN THE AIR CONDITIONING IS ON, AND THE TEMPERATURE IS ABOVE 85 DEGREES. A MONTH AGO, I TOOK THE CAR TO THE DEALER FOR TWO RECALLS, AND TWO OTHER PROBLEMS INCLUDING THIS ONE. THE MECHANIC STATED SUBARU WAS AWARE OF THIS PROBLEM, BUT HIS COMPUTER HAD NOT BEEN UPGRADED TO REFLASH THE ECU. THE DEALERSHIP STATED THEY WOULD CALL WHEN THE ECU UPGRADE (FLASH) WAS AVAILABLE. ONE MONTH LATER, THEY STILL HAD NOT CALLED. I CALLED THE DEALER TODAY, AND HAVE AN APPOINTMENT FRIDAY (8/27/10) TO HAVE THE ECU UPGRADED. WHEN THE CAR STALLS, POWER STEERING AND BRAKES ARE LOST RESULTING IN UNSAFE DRIVING CONDITIONS. *TR

08/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC0A1******
Summary

2010 SUBARU OUTBACK, 6 SPEED MANUAL TRANSMISSION. THE CAR HAS STALLED APPROXIMATELY 6 TIMES WHILE STOPPING AT A STOP SIGN WITH BOTH CLUTCH AND BRAKE PRESSED TO GROUND. NOTIFIED DEALER. DEALER LOOKED AT CAR AND SAID THEY COULD NOT REPLICATE ISSUE AND DID NOT KNOW WHAT WAS WRONG WITH IT. SUGGESTED I WAS DOING SOMETHING WRONG TO MAKE IT STALL. *TR

08/21/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC2A1******
Summary

THE 2010 SUBARU OUTBACK 4 CYLINDER, STANDARD, HAS A SIGNIFICANT STALL FLAW. THE VEHICLE WILL STALL IN TRAFFIC WHEN THE CLUTCH IS PRESSED. THIS HAPPENED ON THE INTERSTATE WHILE ACCELERATING ON THE ONRAMP. AT 50 MPH WITH THE CLUTCH DEPRESSED, THE ENGINE STALLED RESULTING IN NO POWER STEERING. A TRACTOR TRAILER BARELY AVOIDED HITTING THIS CAR AS WE MANEUVERED TO THE SIDE. THE ENGINE STARTED UP PROMPTLY. THIS IS THE 10TH TIME THE CAR HAS STALLED AND THE MOST SERIOUS TO DATE. OTHER INCIDENTS HAVE BEEN AT LOWER SPEEDS WITH THE CLUTCH DEPRESSED: 20 MPH, LEFT TURNS, AND DECELERATING. THE LOCAL DEALERSHIP HAS INSPECTED THE CAR 3 TIMES, BUT HAS NOT DUPLICATED THE ISSUE. *TR

08/21/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC7A3******
Summary

2010 SUBARU OUTBACK STALLING AND CHOKING OFF. DEALER UNABLE TO DUPLICATE AT THIS TIME. CAR PUT IN SHOP 2X SO FAR WITH NO SOLUTION. CAR STALLED OR CUT OFF 2 TO 3 TIMES A DAY. NO TREND. WE FEEL VERY UNSAFE DRIVING THIS CAR. THE DEALER LOANED US A 2010 SUBARU OUTBACK, AND THIS CAR HAS THE SAME PROBLEM. THE CAR WE OWN IS APPROX. 4/5 MONTHS OLD WITH APPROX. 13000 MILES ON CAR. THE LOANER WE HAVE HAS 3500 MILES ON CAR AT THIS TIME. WE DON'T FEEL THIS IS RELATED TO JUST OUR CAR BEING THE LOANER WE ARE DRIVING HAS THE SAME PROBLEM. *TR

08/19/2010
Components: STEERING
Incident Date: 05/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A3******
Summary

2010 SUBARU OUTBACK STEERING WHEEL SHAKING WHILE AT FREEWAY SPEEDS, NOT TIRES. SUBARU HAS INSTALLED A TSB AND IT DID NOT SOLVE THE PROBLEM. SUBARUOUTBACK.ORG HAS MANY THOUSANDS OF POSTS ON THIS ISSUE. *TR

08/19/2010
Components: AIR BAGS
Incident Date: 05/15/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT THE PASSENGER AIR BAG OFF LIGHT WOULD ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE DEALER MADE REPAIRS TO THE AIR BAG COMPONENT AND THE BOTTOM OF THE PASSENGER SEAT WAS REPLACED. THE FAILURE PERSISTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,700 AND THE CURRENT MILEAGE WAS 3,500.

08/18/2010
Components: STEERING,SUSPENSION
Incident Date: 03/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRJKC3A2******
Summary

1. NO EVENTS LEADING UP TO THE FAILURE AS IT IS A BRAND NEW CAR AND HAS BEEN EVIDENT FROM THE VERY BEGINNING. 2. STEERING WHEEL VIBRATES AT HIGHWAY SPEEDS BETWEEN 70 AND 75 MPH. IT OCCURS ALL THE TIME AT THOSE SPEEDS. CONSEQUENCES ARE THAT IT IS VERY DISTRACTING AND ALSO CAUSES NUMBNESS IN HAND AND ARM ON LONG TRIPS. 3. TIRES WERE BALANCED AND ROTATED BY DEALER, BUT PROBLEM WAS NOT RESOLVED. *TR

08/16/2010
Components: STEERING
Incident Date: 04/21/2010
Crash: No
Fire: No
Summary

MY 2010 OUTBACK HAS A STEERING WHEEL SHAKE THAT OCCURS AT HIGHWAY (65+) SPEEDS. THE WHEEL OSCILLATES FROM LEFT TO RIGHT AT HIGH FREQUENCY, MOVING ABOUT 1/8" EACH WAY. THERE HAVE BEEN 4 ATTEMPTS AT FIXING THE PROBLEM, BUT SUBARU HAS NOT RESOLVED THE ISSUE. *TR

08/16/2010
Components: STEERING
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC1A2******
Summary

VEHICLE HAS PROBLEM WITH THE STEERING SYSTEM. THERE IS A VIBRATION/STEERING WHEEL OSCILLATION AT SPEEDS ABOVE 65MPH. THE VEHICLE HAS HAD REPAIR ATTEMPTS MADE BY SUBARU DEALER, NONE WITH LASTING RESULTS. THE TIRES WERE ALSO REPLACED AT APPROX 12,000 MILES DUE TO CUPPING. SO FAR THE TSB'S ISSUED BY SUBARU TO DEAL WITH THIS PROBLEM HAVE NOT BEEN EFFECTIVE. *TR

08/12/2010
Components: AIR BAGS
Incident Date: 02/07/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 45 MPH, THE CONTACT OBSERVED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THAT THE AIR BAG WARNING INDICATOR OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED SINCE THE PURCHASE DATE OF THE VEHICLE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.

08/11/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/02/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 10 MPH THE VEHICLE STALLED AND ALL OF THE LIGHTS ON THE DASHBOARD ILLUMINATED. UPON RESTART THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THIS FAILURE OCCURRED APPROXIMATELY SEVEN TIMES IN THE PAST WHICH THE AUTHORIZED DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 14,011. THE VIN WAS UNAVAILABLE.

08/11/2010
Components: AIR BAGS
Incident Date: 07/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC0A3******
Summary

THE INCIDENT INVOLVES A 2010 SUBARU OUTBACK AND DEALS WITH SRS AIRBAG SYSTEM. WE WILL BE DRIVING DOWN THE ROAD WITH A PERSON IN THE PASSENGER SEAT AND THE PASSENGER AIRBAG IS ON. THEN ALL OF A SUDDEN THE PASSENGER AIRBAG WILL SHUT OFF. THEN THE SRS AIRBAG SYSTEM WARNING LIGHT ON THE DASH WILL COME ON. READING THE OWNERS MANUAL THERE IS A MALFUNCTION IN THE AIRBAG SYSTEM AND IT MAY NOT FUNCTION CORRECTLY. WE ARE SUPPOSE TO TAKE IT TO A DEALER IMMEDIATELY BUT EVERYTIME IT HAS OCCURRED WE HAVE NOT BEEN CLOSE TO A DEALER OR THEY ARE CLOSED. WE HAVE OWNED THE CAR FOR 9 MONTHS AND IT HAS OCCURRED 5 OR 6 TIMES SO FAR. THE ISSUE HAS ALWAYS SEEMED TO GO AWAY WHEN IT IS SHUT OFF AND SETS OVERNIGHT. THE COMPUTER HAS NEVER RECORDED A ERROR CODE UNTIL THIS LAST TIME. THE ERROR CODE THAT THE DEALER RETRIEVED WAS CODE 29 ODS FAULT. THEY CHECKED OUT THE AIRBAG COMPONENTS AND SYSTEM AND EVERYTHING CHECKED OUT OK. THEY OPENED A CASE WITH THE TECH LINE AND ALL THEY SEEM TO WANT TO DO AT THIS TIME IS CONTINUE TO MONITOR THE SITUATION. I HAVE REPORTED THE PROBLEM AND MY CONCERNS WITH THE SAFETY OF THE CAR TO SUBARU CUSTOMER SERVICE SEVERAL TIMES AND IT IS BE HANDLED BY A SENIOR REP. MY UNDERSTANDING IS THAT SUBARU SWITCHED FROM A WEIGHT SENSOR TO A GEL PACK IN THE PASSENGER SEAT. I AM AWARE OF ONE OTHER 2010 OUTBACK THAT HAS HAD A SIMILAR PROBLEM BUT NOT SURE IF IT WAS RESOLVED YET OR NOT. *TR

08/03/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCJC4A3******
Summary

2010 SUBARU OUTBACK 2.5L CVT. ENGINE HESITATES OR STALLS WHEN STARTING UP FROM A STOP OR LOW SPEED, ESPECIALLY IF UPHILL. USUALLY BEFORE ENGINE IS FULLY WARMED UP BUT ALSO WHEN WARM. NO DIFFERENCE WITH OR WITHOUT A/C. OCCURS AT LEAST ONCE DAILY. PROBLEM STARTED AT ABOUT 5000 MILES ON ODOMETER. SEVERAL NEAR MISSES WHEN TRYING TO CROSS TRAFFIC. DEALER SAYS THERE IS NO FIX. BUT SIMILAR PROBLEM WITH SAME YEAR MANUAL TRANSMISSION SUBARU'S HAS A FIX INVOLVING THE ECU. *TR

08/01/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/30/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC0A3******
Summary

VEHICLE STALLS AND HAS A SEVERE HESITATION. HAVE NEARLY BEEN REAR ENDED 2 TIMES WHEN THIS OCCURS. *TR

07/31/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/29/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A1******
Summary

2010 SUBARU OUTBACK, 6 SPD MT WITH 2,521 MILES. CAR HAS NEARLY STALLED ON NUMEROUS OCCASIONS WHEN SLOWING OR DOWNSHIFTING WITH CLUTCH DEPRESSED AND WITH AC ON. MORE NOTICEABLE DURING HOT WEATHER (90+ DEGREES). LOCAL DEALER DENIED KNOWLEDGE OF THIS ISSUE, ONLY ACKNOWLEDGED COLD ENGINE STALLING AND THEY DON'T THINK THAT "FIX" APPLIES BUT WILL CHECK TO SEE IF CAR COULD ALSO BE AFFECTED BY THAT ISSUE. POTENTIAL FOR BEING REAR ENDED (AND POSSIBLY PUSHED IN TO ONCOMING TRAFFIC) IS HIGH IF CAR STALLS IN TRAFFIC DUE TO LOSS OF BRAKE AND STEERING CONTROL. *TR

07/29/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/20/2010
Crash: No
Fire: No
Summary

MY 2010 SUBARU OUTBACK WITH A 6 SPEED MANUAL TRANSMISSION HAS STALLED ON MY MULTIPLE TIMES. IT HAS ALWAYS BEEN WITHIN THE FIRST FEW MINUTES OF THE CAR RUNNING. IT HAS STALLED BACKING UP OUT OF A PARKING SPOT, APPROACHING A TRAFFIC LIGHT OR SPOT SIGN, SLOWING DOWN TO MAKE BOTH A RIGHT AND A LEFT HAND TURN, AND IT HAS ALSO STALLED GOING ABOUT 35MPH DRIVING DOWN THE STREET. EVERY TIME IT HAS STALLED THE A/C WAS ON. *TR

07/28/2010
Components: POWER TRAIN
Incident Date: 05/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC2A1******
Summary

IT IS A MANUAL TRANSMISSION CAR. WHEN YOU RE DRIVING IN 3RD GEAR AND SHIFT DOWN TO 2ND TO MAKE A ROLLING RIGHT OR LEFT TURN THE CAR STALLS OUT. THE ONLY WAY YOU KNOW IT HAS SHUT ITSELF OFF IS THAT YOU HAVE NO POWER AND ALL THE IDIOT LIGHTS COME ON. IT ALSO HAPPENED WHEN I SHIFTED INTO 1ST COMING UP TO A STOP SIGN. THIS PROBLEM DIDN'T START UNTIL THE CAR WAS ABOUT 3 MONTHS OLD THEN IT STARTED TO DO IT WITHIN A MILE TO 2 MILES OF DRIVING AFTER IT HAD BEEN SITTING OVERNIGHT OR ALL DAY WHILE I WORKED. I TOOK IT BACK TO THE DEALER AFTER ABOUT 4 OR 5 TIMES OF IT HAPPENING. THEY CHECKED IT COULD NOT FIND ANYTHING WRONG. THEY CONTACTED THEIR CORPORATE HEADQUARTERS WHO SENT SOMEONE OUT TO LOOK AT IT AND PERFORMED A BUNCH OF TEST ON IT. THEY THEN FOUND OTHER CARS WITH THE SAME PROBLEM AND STARTED WORKING ON A FIX FOR THE CAR. THEY HAVE OFFERED TO SWAP CARS WITH ME WHICH WE ARE IN THE PROCESSES OF DOING. THEY HAVE ALSO INFORMED ME THEY NOW FEEL THEY HAVE A FIX FOR THIS CAR, BUT I AM LEARY TO TRY IT. *TR

07/26/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCACXA1******
Summary

WHEN DOWNSHIFTING TO TURN OR WHEN SLOWING TO STOP, THE ENGINE REGULARLY SPUTTERS AND HAS DIED TWICE IN THE LAST MONTH CAUSING A LOSS OF POWER STEERING AND BRAKES. IT ALSO HAPPENED ONCE WHILE I WAS TURNING LEFT INTO MY NEIGHBORHOOD. LUCKILY THE CAR HAD ENOUGH RESIDUAL SPEED TO COMPLETE THE TURN AND NO TRAFFIC WAS APPROACHING. THE CAR DOES NOT HAVE ANY ISSUE RESTARTING AFTER IT HAPPENS. I TOOK THE CAR TO THE DEALER THIS MORNING, 26 JULY 2010. AFTER 2 HOURS, THEY SAID THEY KNOW OF THE PROBLEM, BUT COULD NOT "DOWNLOAD THE FIX". *TR

07/25/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCBC0A1******
Summary

I PURCHASED A 2010 SUBARU OUTBACK 2.5I WITH A 6 SPEED MANUAL TRANSMISSION ON MAY 2010. WHAT HAS BEEN HAPPENING IS UPON FULLY DEPRESSING THE CLUTCH TO EITHER SLOW THE CAR DOWN AND/OR BRING THE CAR TO A COAST THE ENGINE RPMS DROPS RATHER RAPIDLY WHICH ON SEVERAL OCCASIONS HAS RESULTED IN THE VEHICLE BORDERLINE STALLING BEFORE THE ENGINE COMPUTER COMPENSATES BY INCREASING THE IDLE SLIGHTLY WHILE COASTING OR SLOWING DOWN WITH THE CLUTCH DEPRESSED. THIS IS FAR MORE PREVALENT WHEN THE A/C IS RUNNING. TODAY (SUN 7/25) I WAS APPROACHING A RIGHT TURN, THE A/C WAS RUNNING. I STARTED THE PROCESS OF SLOWING DOWN THE CAR BY FULLY DEPRESSING THE CLUTCH AND BRAKING. WHEN I STARTED TO TURN THE STEERING WHEEL TO ENTER THE TURN I BARELY COULD DO SO. THE REASON FOR THIS IS THE ENGINE THIS TIME STALLED. GENERALLY YOU CAN HEAR THE ENGINE SHUDDER BEFORE A STALL, IN THIS CASE IT DID NOT. IT ALMOST RESULTED IN THE VEHICLE HITTING A POLE WITH MY TWO YOUNG CHILDREN INSIDE. THE CAR RESTARTED RIGHT AWAY AND I WAS ABLE TO RESUME NORMAL OPERATIONS. DURING THE COURSE OF THIS SAME DAY ON AT LEAST TWO MORE OCCASION I FULLY DEPRESSED THE CLUTCH TO EITHER SLOW THE CAR OR COAST AND THE CAR SHUDDER INDICATING A POTENTIAL STALL BUT THE CAR COMPENSATED. THIS ISSUE NEEDS TO BE ADDRESSED ASAP BECAUSE IT WILL RESULT IN A SERIOUS ACCIDENT. THANK YOU. *TR

07/16/2010
Components: POWER TRAIN
Incident Date: 07/06/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A1******
Summary

2010 SUBARU OUTBACK STALLS WHEN IN NEUTRAL OR BETWEEN GEARS WHEN THE CLUTCH IS DEPRESSED. THE STALLING OCCURS NEARLY DAILY WITHIN THE FIRST TEN MINUTES OF DRIVING AND LEAVES THE DRIVER WITH NO POWER STEERING AND VERY LIMITED BRAKING. THE PROBLEM OCCURS MORE FREQUENTLY WHEN THE AIR CONDITIONING IS ON. TWO NEAR ACCIDENTS DUE TO THE CONDITION AS THERE IS NO INDICATION THAT THE CAR HAS STALLED UNLESS YOU KEEP YOUR EYES ON THE DASHBOARD LIGHTS AND WATCH FOR THEM ALL TO LIGHT UP AND THE TACHOMETER TO ZERO. SUBARU HAS STATED THAT NO SOLUTION EXISTS BUT THAT THEY ARE WORKING ON IT. NUMEROUS INCONCLUSIVE TESTS DONE ON THE CAR. *TR

07/16/2010
Components: POWER TRAIN
Incident Date: 06/16/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN BRAKING TO A COMPLETE STOP AND DEPRESSING THE CLUTCH, OR WHILE IN NEUTRAL, THE VEHICLE WOULD STALL WITHOUT WARNING. THE CONTACT WOULD BE ABLE TO IMMEDIATELY RESTART THE VEHICLE BUT STATED THE FAILURE WOULD USUALLY OCCUR WHEN THE VEHICLE HAD NOT BEEN OPERATED IN SOME TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 6,100.

07/16/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC5A3******
Summary

2010 SUBARU OUTBACK 2.5I AUTOMATIC WITH 1,900 MILES STALLS WHEN COMING TO A FULL STOP. THE POWER RIGHT OFF THE LINE ALSO FLUTTERS. *TR

07/15/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCGC5B1******
Summary

(1)UNDER NORMAL DRIVING CONDITIONS, (2)THE ENGINE STALLS APPROACHING A STOP WHEN THE CLUTCH IS DEPRESSED, IT ALMOST STALLS EVERY TIME I DRIVE IT WHENEVER APPROACHING A STOP. IT HAS ONLY STALLED ONCE IN THE TWO WEEKS I HAVE OWNED IT. POSSIBLE CONSEQUENCES COULD BE A COLLISION DUE TO LOSS OF POWER STEERING, POWER BRAKES, AND DISTRACTION.(3)CONTACTED DEALERSHIP SERVICE DEPARTMENT AND WAS ADVISED THAT THEY HAVE ANOTHER VEHICLE WITH SAME PROBLEMS IN FOR OVER A MONTH WITH NO FIX AVAILABLE YET. I WAS OFFERED A LOANER VEHICLE, BUT I DECLINED IT. VEHICLE IS A 2011 SUBARU OUTBACK WITH 6 SPEED MANUAL TRANSMISSION, NOT A 2010. *TR

07/15/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/27/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC7B1******
Summary

I PURCHASED MY NEW 2011 2.5 PREMIUM 6MT (NON-PZEV) SUBARU OUTBACK ON JUNE 25TH, 2010. JUST A FEW DAYS LATER, WITH ONLY 50 MILES ON THE CAR AND MY FIRST TIME DRIVING WITH THE A/C ON, I EXPERIENCED MY FIRST NEAR-STALL ENGINE SHUDDER WHILE COMING TO A STOP. AS OUTSIDE TEMPERATURES HAVE GONE UP LATELY, SO HAS MY USE OF A/C, AND SO HAVE MY OCCURRENCES OF ENGINE STALLS AND NEAR-STALL SHUDDERS. THE REVS WILL DROP BELOW 500RPM, THE HVAC FAN SPEED WILL AUDIBLY SLOW, SOMETIMES THE "BATTERY/ALTERNATOR" WARNING LIGHT WILL ILLUMINATE ON THE INSTRUMENT CLUSTER, AND THE HEADLIGHTS WILL DIM. THE SHUDDER IS SOMETIMES QUITE VIOLENT, AND SHAKES THE CAR. A FEW TIMES, THE CAR HAS ACTUALLY STALLED OUT. THIS COULD BE A SERIOUS SAFETY ISSUE, AS POWER STEERING AND POWER BRAKES ARE LOST DURING AN ENGINE STALL. I'M 33 YEARS OLD. I'VE BEEN DRIVING MANUALS SINCE 17. THIS IS MY 3RD SUBARU AND MY 6TH CAR ' ALL MANUALS. I'M PRETTY SURE I'VE GOT MY HEAD WRAPPED AROUND DRIVING STICK. THE SHUDDERS AND STALLS WILL OCCUR EVEN IF THE GEAR STICK IS IN NEUTRAL, SO I KNOW THIS IS NOT DUE TO INSUFFICIENT OR IMPROPER USE OF THE CLUTCH. THE SECOND ISSUE I'VE BEEN HAVING WITH MY NEW OUTBACK IS A SLIGHT SHAKE OR SHUDDER IN THE STEERING WHEEL AT HIGHWAY SPEEDS. *TR

07/15/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC8A1******
Summary

THE ENGINE STALLS WHEN COMING TO A STOP WHILE THE AIR CONDITION IS ON. THE EVENT OCCURS WHEN SLOWING DOWN, GETTING READY TO DOWN SHIFT. WHEN THE CLUTCH IS PRESSED IN, THE ENGINE STOPS BEFORE THE CAR COMES TO A COMPETE STOP. THE ISSUE IS NOT REPEATABLE. IT HAPPENS ONCE IN A WHILE WITH NO APPARENT CAUSE OTHER THAN THE AIR CONDITIONING BEING ON. THE ISSUE HAS NEVER HAPPENED WHILE THE AIR CONDITIONING IS SWITCHED OFF. *TR

07/13/2010
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/23/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC9A3******
Summary

SUDDEN ACCELERATION DISABLING THE CRUISE CONTROL TO SLOW DOWN AND THEN HITTING THE RESUME BUTTON CAUSED THE CAR TO SURGE . THE RPM INCREASED FROM 2000 TO 6000 RPM. THIS OCCURS WHENEVER THE SET SPEED IS 20MPH GREATER THAN THE CURRENT SPEED. THE DEALER COULD NOT CORRECT THIS, CLAIMING THAT THE FULL ACCELERATION IS BY DESIGN. WIDE OPEN THROTTLE IS NOT A GOOD PRACTICE SINCE IT MAKES THE CAR HARD TO CONTROL. WHAT BELONGS ON A RACE TRACK NOT ON A HIGHWAY. *TR

07/12/2010
Components: STRUCTURE
Incident Date: 05/30/2010
Crash: Yes
Fire: No
Vehicle Identification Number: 4S4BRBEC3A3******
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 65 MPH AND SLOWING DOWN A VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE VEHICLE CRASHED INTO THE LEFT REAR SIDE CAUSING THE LEFT REAR TIRE TO LOSE CONTACT WITH THE ROAD. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE, AND THEN SHE CONTINUED TO DRIVE TO HER DESTINATION PER THE POLICE OFFICER'S INSTRUCTIONS. A POLICE REPORT WAS FILED. THE DRIVER EXPERIENCED WHIPLASH AND THE PASSENGER HAD A NECK INJURY. THE VEHICLE WAS AT A COLLISION CENTER WHEN THE COMPLAINT WAS FILED. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 5,000.

07/12/2010
Components: STEERING,POWER TRAIN
Incident Date: 04/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBBC4A3******
Summary

MY HUSBAND HAS TRIED CONTACTING BOTH SUBARU NORTH AMERICAN CORPORATE OFFICE AND THE EASTERN REGIONAL OFFICE REGARDING THE SEVERAL RECALLS HE HAS RECEIVED ON HIS 2010 SUBARU OUTBACK. HE WENT TO THE TOP BECAUSE THE PEOPLE AT THE DEALERSHIP ARE - WELL - STUPID; AND HE HIS CONCERNED ABOUT THEIR ABILITY TO "FIX" THE CAR PROPERLY. HE ASKED THE DEALER ABOUT TSB'S AND WAS TOLD THERE WERE NONE; WHEN IN DEED THERE ARE FOUR (4). THE PEOPLE HE HAS CONTACTED ARE AT THE VICE PRESIDENT LEVEL OF MANAGEMENT. HE HAS ALSO TRIED TO SPEAK TO SOMEONE IN THE PRESIDENT'S (THOMAS DOLL) OFFICE. EVERYONE REFERS HIM TO AN 800 CUSTOMER SERVICE NUMBER. THE PEOPLE AT THIS NUMBER KNOW NOTHING ABOUT CARS; ALL THEY DO IS READ OFF WHAT IS EVER WRITTEN ON THEIR COMPUTER SCREEN. OF COURSE, SUBARU HAS NO PLANT MANUFACTURING PROBLEMS; THEIR PROBLEMS ARE ALL CAUSED BY THE COMPANIES THEY GET THEIR COMPONENTS FROM. MY HUSBAND DOES NOT WANT TO BE "PUT-OFF"; HE WANTS SOMEONE FROM SUBARU'S UPPER MANAGEMENT TO GIVE HIM A CALL RIGHT AWAY. *TR

07/11/2010
Components: STEERING,SUSPENSION,TIRES
Incident Date: 07/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC5A3******
Summary

MY 2010 SUBARU OUTBACK HAS FRONT END SHAKING, AND STEERING WHEEL SHIMMY AT SPEEDS OVER 65 MPH, 1 TRIP TO THE DEALER FOR THIS PROBLEM RESULTED IN STEERING WHEEL SHIMMY AT LOWER SPEEDS. *TR

07/02/2010
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 06/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A1******
Summary

VEHICLE HAS REPEATEDLY STALLED DURING DECELERATION ONCE CLUTCH IS DEPRESSED OR TAKEN OUT OF GEAR. OTHER TIMES IT WILL REV DOWN TO ABOUT 400 RPM AND THEN CATCH ITSELF PRIOR TO STALLING, BUT MOMENTARILY REMOVING ALL POWER ASSISTS. HAS BEEN TO DEALER ONCE, PROBLEM WAS DUPLICATED AND ECM WAS REPROGRAMMED, PROBLEM HAS BEEN BETTER SINCE, BUT NOT RESOLVED. *TR

06/29/2010
Components: AIR BAGS
Incident Date: 05/15/2010
Crash: No
Fire: No
Summary

WE RECENTLY PURCHASED A 2010 SUBARU OUTBACK FOR IT'S SAFETY RATING. MY WIFE HAS BEEN IN TWO BAD ACCIDENTS AND NEEDED A CAR SHE FEELS SAFE IN. WE PURCHASED THIS CAR IN MARCH AND RECENTLY NOTICED THAT WHEN I AM DRIVING AND SHE IS IN THE PASSENGER SEAT THAT THE AIRBAG INDICATOR GOES ON AND OFF. SHE WEIGHS 125 POUNDS AND IS 5'3" TALL. WE CONTACTED THE DEALER AND ARE GETTING THE RUN AROUND. THEY SAY THERE IS NOTHING WRONG WITH IT. THEY TELL US THE SEAT BELT WORKS FINE AND NOT TO WORRY. I DIDN'T BUY THIS CAR FOR A SEAT BELT. I WANTED THE BEST SAFETY EQUIPMENT AND IF IT DOESN'T WORK, I DO NOT WANT THIS CAR. THIS NEEDS TO BE FIXED BEFORE A PASSENGER IS KILLED IN A WRECK. I WOULD RATHER THE AIRBAG IS ON ALL THE TIME. ON THE TOYOTA MY WIFE JUST WRECKED THERE WAS AN ON AND OFF SWITCH. *TR

06/24/2010
Components: STRUCTURE
Incident Date: 06/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRELC6A2******
Summary

I HAVE A SEVERE WATER LEAK IN MY BRAND NEW SUBARU 2010 OUTBACK, THAT RESULTED IN MOLD ON THE PASSENGER AND REAR PASSENGER FLOOR MATS. WHEN I TURNED A CORNER A LITTLE FLOOD POURED ONTO MY GRANDDAUGHTER ANKLE AND FOOT. IT WAS AS IF SOMEONE HAD POURED A BUCKET INTO MY CAR. MY GRANDCHILDREN HAD TO SHOPVAC THE WATER OUT OF THE CAR. THE DEALER INFORMED THE CONSUMER LEAVES HAD PLUGGED THE DRAIN TUBE. UPDATED IVOQ 09/27/10 *TR

06/22/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC8A1******
Summary

2010 SUBURU OUTBACK 2.5I 6 SPEED STANDARD TRANSMISSION. CAR STALLS WHEN PLACED IN NEUTRAL AND COASTING TO STOP OR SLOWING DOWN. *TR

06/19/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC9A1******
Summary

I BOUGHT MY SUBARU OUTBACK 2010 IN EARLY APR. WHILE I AM FAIRLY SATISFIED WITH THE VEHICLE, I ENCOUNTERED 4 TIMES TOTALLY THAT THE ENGINE SHUT OFF ITSELF WHILE I WAS DRIVING. NORMALLY IT HAPPENS WHEN I WAS SLOWING DOWN AND SOMETIMES SWITCHING LANES. WHEN THAT HAPPENS, I HAVE TO RESTART ENGINE QUICKLY TO HAVE FULL CONTROL OF THE VEHICLE. SINCE WHEN ENGINE IS OFF, POWER BREAK AND STEERING SYSTEM WILL NOT WORK. I HAD TO USE PARKING BREAK TO STOP THE CAR FROM ROLLING THE FIRST TWO TIMES SINCE I WAS NERVOUS, AND I DIDN'T KNOW THE ENGINE WAS OFF. 2 WEEKS AGO, I BROUGHT MY CAR TO LOCAL DEALER TO CHECK. DEALER TECHNICIAN JUST THOUGHT WHAT I SAID DOESN'T MAKE SENSE AT ALL. THEY DIDN'T THINK IT COULD HAPPEN AT ALL. (THEY STILL DON'T, NOT SURE WHY THEY HAVE SO MUCH CONFIDENCE). ANYWAY, DEALER SCANNED THE COMPUTER CODE AND NOTHING FOUND. SO, THEY RETURNED CAR TO ME AND TOLD ME NOTHING WAS WRONG, IT IS SAFE TO DRIVE. I DON'T KNOW HOW TO REPRODUCE THE PROBLEM. I CONTINUED DRIVING FOR 2 WEEKS, THEN IT HAPPENED TWO MORE TIMES. I HAVE CALLED DEALER TO SCHEDULE ANOTHER APPOINTMENT, BUT I DOUBT THEY CAN FIND ANYTHING EITHER THIS TIME. THEY JUST DON'T THINK THAT COULD HAPPEN. I DID SOME RESEARCH ON INTERNET, AND I DID FIND A NUMBER OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. NOW I FEEL MAYBE SUBARU CAN BELIEVE OUR PROBLEM IS REAL NOW? THANKS. *TR

06/17/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC5A1******
Summary

5 MONTHS AFTER THE CAR WAS PURCHASED NEW I STARTED USING THE AIR CONDITIONER. WITHIN THE FIRST WEEK AS I WAS SLOWING MAKE A RIGHT TURN INTO A PARKING LOT FROM THE STREET I ENGAGED THE CLUTCH TO SHIFT FROM 3RD GEAR TO SECOND AND THE CAR DIED AND I HAD NO POWER STEERING OR POWER BRAKES. I DIDN'T USE THE AIR CONDITIONER ALL THE TIME. TWO TIMES THE FOLLOWING WEEK THE SAME THING OCCURRED AGAIN, BOTH TIMES SLOWING DOWN AND ENGAGING THE CLUTCH AND DOWN SHIFTING. I TOOK THE VEHICLE IN TO HAVE IT LOOKED AT ON 6/2/10 AND THEY TESTED ALL THE SENSORS AND CHECKED IT ON THEIR COMPUTER AND THEY FOUND NO PROBLEMS AND ASKED THAT I KEEP A LOG OF EACH TIME IT HAPPENS AND IF I NOTICE ANY PATTERNS. I NOTICED THAT THE MAJORITY OF TIMES AS I WOULD ENGAGE THE CLUTCH TO DOWN SHIFT THE TACK WOULD DROP AND THE CAR WOULD SHUTTER AND THE TACK CAME BACK UP. THE TIMES WHEN THE TACK DROPPED AND THEN DIED IT DID NOT SHUTTER. THE PROBLEM ONLY HAPPENS WHEN THE AIR CONDITIONER IS ON. I THEN HAD A NEAR COLLISION SHIFTING FROM 4TH TO 3RD IN A BUSY T-INTERSECTION AND CALLED SERVICE THE NEXT MORNING, 6/10/10 AND SCHEDULED TO TAKE THE CAR IN ON 6/14/10 AND DID NOT USE THE AIR CONDITIONER AT ALL. THE SERVICE DEPARTMENT DUPLICATED THE PROBLEM AND HAD A SUBARU ENGINEER LOOK AT IT. THEY ERASED THE CAR'S MEMORY AND WILL HAVE A PROGRAM WRITTEN TO HOPEFULLY FIX THE PROBLEM. SINCE THE PROGRAM WILL NOT BE AVAILABLE FOR A LONG TIME THEY ARE GIVING ME THE CAR BACK TO DRIVE AND BELIEVE THAT SINCE THEY ERASED THE CAR'S MEMORY THAT MAY FIX THE PROBLEM. THEY BELIEVE IT MAY BE AN ELECTRICAL OR COMPUTER PROBLEM. *TR

06/12/2010
Components: STEERING
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC2A2******
Summary

2010 OUTBACK 3.6 R LIMITED STEERING VIBRATION. *TR

06/03/2010
Components: POWER TRAIN
Incident Date: 05/18/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC1A1******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED WHEN DOWNSHIFTING FROM SECOND TO THIRD GEAR, THE VEHICLE WOULD STALL AND LOSE ALL POWER. THE POWER STEERING AND BRAKES WOULD BECOME INOPERABLE WHEN THE FAILURE OCCURRED.THE VECHILE WAS TAKEN TO THE DEALER WHERE A DIAGNOSTIC TEST WAS PERFOMRED, DURING WHICH THE VEHICLE CONTINUED TO FALL TO RPMS OF 300 UNTIL IT WOULD STALL. THE VEHICLE WAS LEFT IN THE DEALER'S POSSESSION FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE AND CURRENT MILEAGES WERE 900.

05/31/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/31/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCAC5A1******
Summary

CAR DIES WHILE DRIVING AT A STEADY PACE, THEN SLOWING DOWN, ENGAGING THE CLUTCH AND LETTING THE CAR IDLE AT A LIGHT. HAS HAPPENED 4 TIMES IN 2 WEEKS. ONCE WAS WHILE DOWNSHIFTING TO 2ND GEAR TO COMPLETE A LEFT TURN. HAD ENOUGH SPEED TO COMPLETE THE TURN, BUT DID NOT HAVE STEERING OR BRAKING ASSIST. *TR

05/19/2010
Components: AIR BAGS
Incident Date: 05/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC3A3******
Summary

LOW WEIGHT ADULT PASSENGERS (85 - 100 LBS) WILL NOT CAUSE THE PASSENGER AIRBAG TO ENGAGE. WARNING LIGHT DISPLAYS SHOWING AIRBAG IS DISABLED WHILE MY WIFE IS RIDING WITH ME. *TR

05/19/2010
Components: STEERING,AIR BAGS
Incident Date: 02/08/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE CONTACT STATED THAT WHEN DRIVING ON THE HIGHWAY AT 65 MPH, THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. THE VEHICLE ALSO PULLED FROM LEFT TO THE RIGHT NO MATTER WHAT SPEED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SIDE AIR BAG OFF LIGHT WAS ALWAYS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE IT WAS AT THE TIME OF THE COMPLAINT, AWAITING A RESPONSE FROM THE MANUFACTURER. THIS VISIT WOULD BE THE FOURTH TIME THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HAD BEEN KEPT FOR A LONG PERIOD OF TIME. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 10,000.

05/17/2010
Components: AIR BAGS
Incident Date: 04/08/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A3******
Summary

2010 SUBARU OUTBACK 2.5I PREMIUM, PURCHASED 3/23/10. WHEN MY WIFE, WHO WEIGHS 130 POUNDS, SITS IN THE FRONT PASSENGER SEAT, MOST OF THE TIME THE AIRBAG LIGHT SAYS "OFF", ONLY OCCASIONALLY AND UNPREDICTABLY DOES IT SAY "ON". I HAVE HAD THE VEHICLE IN FOR SERVICE SEVERAL TIMES. THE SENSOR WAS RECALIBRATED, AND THE SEAT BOTTOM WAS REPLACED. BOTH THE DEALERSHIP AND SUBARU OF AMERICA SAY THE SYSTEM IS OPERATING AS DESIGNED. I SAY I PAID FOR AN AIRBAG THAT WORKS AND I WANT AN AIRBAG THAT WORKS. *TR

05/16/2010
Components: STEERING
Incident Date: 04/21/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC6A3******
Summary

STEERING IS VERY STIFF THEN LOOSENS AS IF YOU'VE HIT A PATCH OF ICE EVEN THOUGH THE ROAD IS DRY. *TR

05/14/2010
Components: STEERING,SUSPENSION,TIRES,WHEELS
Incident Date: 04/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDJC3A2******
Summary

OUR 2010 3.6R OUTBACK ARRIVED IN APR. THE FIRST TIME THAT THE VEHICLE WAS TAKEN ON THE HIGHWAY, I NOTICED A PROMINENT HIGH FREQUENCY VIBRATION IN THE STEERING WHEEL. THERE IS ALSO UNUSUAL FEEDBACK IN THE STEERING WHEEL AT SLOWER SPEEDS THAT FEELS UNLIKE ANYTHING RELATED TO ROAD NOISE. I RESEARCHED THE "PROBLEM" ON THE INTERNET AND SEEN THAT THERE WERE MANY FORUMS IDENTIFYING THE SAME PROBLEM FOR 2010 OUTBACKS. I INFORMED OUR LOCAL SUBARU SERVICE DEPT. ABOUT THE VIBRATION AND MADE AN APPOINTMENT. A SUBARU SERVICE TECHNICIAN CONFIRMED THE VIBRATION DURING A TEST DRIVE AND RECOMMENDED A SPIN BALANCE. AFTER READING ALL THE COMPLAINTS AND PROPOSED "FIXES" ON THE INTERNET, I TOLD THEM THAT I WAS NOT CONFIDENT THAT A SPIN BALANCE WAS GOING TO BE SUCCESSFUL. I ASKED THE SERVICE DEPT. MANAGER IF THEY HAD BEEN INFORMED/AWARE OF THE ONGOING PROBLEMS AND SHE DENIED HAVING ANY PREVIOUS KNOWLEDGE OF STEERING VIBRATION ISSUES WITH ANY OUTBACKS. THE SPIN BALANCE ADDED A MULTITUDE OF STICK-ON WEIGHTS TO ALL FOUR WHEELS (SOME EXCEED 9 IN. IN LENGTH). THE INVOICE SAID THAT A FOLLOW-UP TEST DRIVE BY A TECHNICIAN PRODUCED NORMAL STEERING AS DESIGNED. A TEST DRIVE HOME FROM THE DEALERSHIP ON THE HIGHWAY AGAIN PRODUCED THE SAME HIGH FREQUENCY VIBRATION. I INFORMED THE SERVICE DEPT. IMMEDIATELY AND THE VEHICLE WAS AGAIN LEFT THERE THIS MORNING. I PRODUCED SEVERAL PAGES OF COMPLAINTS FOUND ON THE INTERNET IDENTIFYING THIS ISSUE. THEY MADE COPIES OF THEM AND TOLD ME THAT THEY WERE GOING TO CONTACT SOA FACTORY ENGINEERS. THE BOTTOM LINE IS THIS. THE VIBRATION IS PROMINENT ENOUGH TO CAUSE FATIGUE AND NUMBNESS IN THE HANDS ON EXTENDED DRIVES. THERE IS ALSO A CONCERN OF WHAT MAY FAIL AND CAUSE A LOSS OF STEERING OR VEHICLE CONTROL. THE FAULTY COMPONENT NEEDS TO BE IDENTIFIED AND THE ISSUE FIXED BY SOA IMMEDIATELY. SOA HAS TRIED A NUMBER OF FIXES WITHOUT SUCCESS (SPIN-BALANCE, FORCED BALANCE, ALIGNMENT, BACKLASH SPRING, WHEEL BEARING, STEERING PUMP, REPLACE OUT-OF-ROUND TIRES). *TR

05/14/2010
Components: AIR BAGS
Incident Date: 05/14/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC4A3******
Summary

RE: SUBARU OUTBACK 2010. PASSENGER FRONT AIRBAG. MY WIFE IS 5'5' AND 108LB. THE PASSENGER FRONT AIRBAG IS "DEACTIVATED" OR "ACTIVATED" BASED ON THE WEIGHT OF THE FRONT PASSENGER. WHEN MY WIFE IS IN THE PASSENGER SEAT, APPROXIMATELY 75% OF THE TIME, THE DASH INDICATES THE PASSENGER AIRBAG IS OFF, AND THIS IS IRREGARDLESS OF HER SITTING POSITION. I CALLED SUBARU DEALERSHIP AND THEY SAID IT WAS WORKING PROPERLY AND NOTHING COULD BE DONE. THEN I CALLED SUBARU AMERICA AND THE REPRESENTATIVE SAID THAT IS LIKELY WORKING PROPERLY AND SHE IS NEAR THE CUT-OFF IN WEIGHT TO SET OFF THE AIRBAG. THE RECOMMEND I BRING IT TO THE SUBARU DEALERSHIP TO INSPECT THAT IT IS INFACT WORKING PROPERLY. MY UNDERSTANDING IS THAT THE AIRBAG SHOULD BE DEPLOYED FOR ANY PERSON OVER 100LB AND 5'0'. SUBARU WOULD NOT RELEASE THE INFORMATION TO WHAT THEY SET THE AIRBAG WEIGHT LIMIT FOR ACTIVATION. THEY SAID THAT IF THE INSPECTION SHOWS THE SYSTEM IS WORKING PROPERLY THAT NOTHING FURTHER CAN BE DONE. 1) WHAT IS THE WEIGHT LIMIT RECOMMENDED FOR PASSENGER AIRBAG DEPLOYMENT? 2) IS SUBARU COMPLAINT WITH THIS SAFETY STANDARD? *TR

05/06/2010
Components: STRUCTURE
Incident Date: 04/24/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC1A3******
Summary

I PURCHASED A 2010 SUBARU OUTBACK FROM IRA SUBARU IN DANVERS, MA IN JANUARY, 2010. SEVERAL WEEKS AGO, I DISCOVERED THE FRAME AROUND THE ENGINE WAS RUSTED. THIS CAR IS BRAND NEW. I RECENTLY BROUGHT THIS TO THE ATTENTION OF IRA SUBARU. THEY SAID IT'S FINE, AND IT JUST NEEDS TO BE TREATED WITH A SPECIAL SPRAY, AND THAT'S ALL THEY DID. IS THIS SAFE? WHY WAS MY 2010 SUBARU ALREADY RUSTING? THE CARS THAT WCVB TV IN BOSTON HIGHLIGHTED LAST NIGHT ALL SEEMED TO BE JAPANESE. PLEASE ADVISE. MY CAR HAS JUST 3,800 MILES ON IT. THANK YOU. *TR

04/29/2010
Components: AIR BAGS
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC6A3******
Summary

MY WIFE AND I OWN A 2010 SUBARU OUTBACK. THE PASSENGER SIDE AIR BAG DOES NOT FUNCTION PROPERLY OR HAS A FAULTY DESIGN. THE WEIGHT SENSOR IS SUPPOSED TO TURN ON THE AIR BAG WHEN ANYONE OVER 100 POUNDS SITS IN THE SEAT. MY WIFE WEIGHS 130 POUNDS. THE AIR BAG DOES NOT BECOME ACTIVE MORE THAN 50% OF THE TIME WHEN SHE IS SITTING IN THE SEAT. SUBARU TELLS US THAT THE SENSOR IS FUNCTIONING PROPERLY AND IS CALIBRATED CORRECTLY, YET MY WIFE CONTINUES TO BE UNPROTECTED MORE THAN HALF OF THE TIME. THEY OFFER NO RESOLUTION TO THE PROBLEM OTHER THAN RECOMMENDING THAT SHE SIT UPRIGHT IN THE SEAT. THE 2010 OUTBACK IS ALL NEW THIS YEAR AND I BELIEVE THAT THIS AIR BAG DESIGN IS A FLAW WITH CATASTROPHIC POTENTIAL. THIS IS A HUGE SAFETY RISK FOR PEOPLE IN OR NEAR THIS WEIGHT RANGE. THE AIR BAG IS SUPPOSED TO COME ON FOR ANYONE OVER 100 POUNDS, BUT IN REALITY ISN'T RELIABLY ENGAGING UNLESS YOU ARE ABOUT 150 POUNDS OR MORE. OUR LOCAL DEALER HAS ADMITTED TO SEVERAL COMPLAINTS FOR THE SAME ISSUE. THE INTERNET ALSO REVEALS OTHERS HAVING THE SAME PROBLEM. SUBARU NEEDS TO INVESTIGATE THE PROBLEM AND PROBABLY INITIATE A RECALL IN ORDER TO REPLACE THE SENSOR THRESHOLD WITH A LOWER WEIGHT LIMIT SO AVERAGE SIZE PEOPLE WILL BE PROTECTED. THIS TOP SAFETY PICK VEHICLE HAS A MAJOR SAFETY ISSUE. *TR

04/27/2010
Components: STEERING,SUSPENSION,TIRES
Incident Date: 03/16/2010
Crash: No
Fire: No
Summary

I PURCHASED A SUBARU OUTBACK 2.5I PREMIUM (MANUAL TRANSMISSION) ON 03/15/2010 AND NOTICED MODERATE TO SEVERE STEERING WHEEL AND FRONT DRIVER'S SIDE WHEEL VIBRATION ABOVE 40MPH ON THE SECOND DAY. I SUBSEQUENTLY CHECKED TIRE PRESSURE ON ALL FOUR TIRES, GAVE THE CAR SOME TIME TO "BREAK IN", AND TESTED VARIOUS ROAD CONDITIONS AND SPEEDS TO DETERMINE IF THE PROBLEM IS MORE PRONOUNCED UNDER CERTAIN CONDITIONS. THE VIBRATION CAN BE FELT AT SPEEDS ABOVE 50MPH ON THE FRONT DRIVER AND PASSENGER SIDE FLOORS, SEATS, AND IN THE STEERING WHEEL, WITH THE INTENSITY INCREASING WITH SPEED, REGARDLESS OF ROAD SMOOTHNESS. AFTER THE CAR DIDN'T SELF-CORRECT, I SCHEDULED AN APPOINTMENT AT THE DEALERSHIP FOR 04/26/2010 TO DO AN INITIAL/ROUTINE CHECK OF THE CAR. THEY REBALANCED ALL FOUR TIRES AND SAID THAT SHOULD FIX IT, BUT ASKED THAT I ADVISE ANY FUTURE ISSUES. THE VIBRATION REMAINS, BUT AT SPEEDS ABOVE 60MPH (A MERE 10MPH INCREASE) FROM BOTH THE STEERING WHEEL AND TIRES, AND - AS BEFORE - IS INCREASINGLY NOTICEABLE AT HIGHER SPEEDS AND DURING RAIN/WET WEATHER. I CALLED THE DEALER AND HAVE SCHEDULED ANOTHER APPOINTMENT TO ADDRESS THIS VIBRATION ISSUE. I WILL POST A FOLLOW-UP ONCE THIS SERVICE IS COMPLETE. *TR

04/20/2010
Components: STEERING,SUSPENSION
Incident Date: 03/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC8A2******
Summary

STARTING FROM 1,700 MILES, THIS CAR STARTED DEVELOPING THE VIBRATION ON THE STEERING WHEEL. THIS VIBRATION/SHIMMY IS MORE PRONOUNCED ON HIGHWAY (>70MPH) BUT NOTICEABLE IN OTHER SPEEDS. I HAVE OWNED A COUPLE OF VEHICLES AND THIS KIND OF SHIMMY/VIBRATION HAS NEVER HAPPENED ON ANY CARS THAT I OWNED/DROVE. I AM 100% SURE IT IS NOT NORMAL ROAD FEEL AND IT DIDN'T HAPPEN DURING THE FIRST 1,700 MILES. ALSO, THE CAR DOESN'T TRACK STRAIGHT AND DRIFTS ON HIGHWAY. TWO ALIGNMENTS, TIRE BALANCING AND ROTATION HAVE BEEN DONE BUT THE VIBRATION AND DRIFTING PERSIST. I DEFINITELY CONSIDER THE STEERING WHEEL VIBRATION AND DRIFTING A SAFETY ISSUE SINCE IT TOTALLY ISOLATED THE ROAD FEEL ON HIGHWAY. ALSO, I JUST CAN'T SEEM TO HAVE A CONFIDENT CONTROL ON THE CAR DURING HIGHWAY DRIVING. RECENTLY I CAME ACROSS THE FOLLOWING FORUM FOR SUBARU OUTBACK OWNERS AND FOUND THIS IS A WIDESPREAD ISSUE FOR QUITE A FEW 2010 OUTBACKS. PLEASE REFER TO THE FOLLOWING THREAD. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843&PERPAGE=20&PAGENUMBER=1. *TR

04/11/2010
Components: STEERING
Incident Date: 03/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC7A2******
Summary

PURCHASED BRAND-NEW SUBARU OUTBACK-3.6 LIMITED IN LATE MARCH 2010. AT TIME OF DELIVERY (PRIOR TO SIGNING PAPERS), I NOTIFIED THE DEALER OF STEERING VIBRATION. THE DEALER ASSURED ME THAT THIS WAS DUE TO THE NEED FOR THE TIRES TO BREAK-IN AND TO CALL SERVICE IF IT CONTINUED. THE VEHICLE ONLY HAD 3 MILES ON DELIVERY. THE STEERING VIBRATION CONTINUED AND I RETURNED TO SERVICE FOR A "POTENTIAL SOLUTION" TO THE PROBLEM. UNFORTUNATELY, THIS DID NOT RESOLVE THE PROBLEM AND I WAS NOTIFIED BY THE SERVICE MANAGER AND SOA THAT IT MAY TAKE SEVERAL ATTEMPTS TO RESOLVE SINCE THEY DO NOT KNOW HOW TO FIX THE PROBLEM. THE VIBRATION CAN ACTUALLY BE FELT IN THE FLOOR AS A DRIVER OR PASSENGER. THE INTENSITY OF THE VIBRATION INCREASES IF YOU DRIVE OVER BUMPY ROADS. (ALMOST AS IF SOMETHING WAS LOOSE IN THE FRONT END) THE FREQUENCY OF THE VIBRATION INCREASES AT DIFFERENT SPEEDS AND IS NOT PREDICTABLE. WHAT CONCERNS ME MORE THAN THE VIBRATION IS THE OCCASIONAL PULL TO THE RIGHT. ALMOST FEELS LIKE I HIT A PATCH OF ICE AND NEED TO HOLD TIGHT TO THE STEERING TO AVOID AN ACCIDENT. WITH CONCERN FOR SAFETY, I NOW DRIVE WITH 2 HAND ON THE WHEEL AT ALL TIMES IN FEAR OF THE POTENTIAL FOR AN ACCIDENT. AT PRESENT, I AM AWAITING NOTICE FROM THE DEALER ON A "PART" TO ARRIVE FOR THE SECOND ROUND OF ATTEMPTS TO RESOLVE THE PROBLEM. *TR

04/03/2010
Components: AIR BAGS
Incident Date: 03/08/2010
Crash: No
Fire: No
Summary

NO INJURIES OR ACCIDENTS BUT THE PASSENGER AIRBAG DOES NOT STAY ACTIVATED CONSISTENTLY IN MY 2010 SUBARU OUTBACK WHEN A FEMALE ADULXT PASSENGER WEIGHING APPROX 125 LBS SITS IN IT. I WAS TOLD BY SUBARU MECHANIC THAT THERE HAVE BEEN PROBLEMS WITH THIS SENSOR BUT THERE ARE NO RESET SPECS OR RECALL FOR THE SEAT FROM CORPORATE YET.

04/02/2010
Components: STEERING
Incident Date: 03/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDKC4A2******
Summary

STEERING SHAKE & SHIMMY

04/02/2010
Components: STEERING
Incident Date: 03/28/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCCC5A3******
Summary

STEERING WHEEL HAS CONSIDERABLE VIBRATION AT HIGHWAY SPEEDS OVER 60MPH. DURING PROLONGED DRIVING MY HANDS BECOME STRESSED DUE TO THE VIBRATION AND IT INHIBITS THE ABILITY TO DRIVE THE CAR SAFELY. THE CAR HAS ONLY 1200 MILES ON IT. SUBMITTED COMPLAINT TO SUBARU AND BBB.

04/01/2010
Components: STEERING
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BREFC4A2******
Summary

STEERING WHEEL SHAKE THAT HAS NOT BEEN REPAIRABLE. THE SLIGHT VIBRATION CAN ALSO BE FELT IN THE CAR.

03/16/2010
Components: SUSPENSION,POWER TRAIN
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDJC3A2******
Summary

MY WIFE AND I HAVE BEEN LOYAL SUBARU OWNERS FOR OVER TEN YEARS, BUT WE HAVE ENCOUNTERED TWO TROUBLING PROBLEMS WITHIN THE SAME YEAR. THE FIRST PROBLEM WAS EVENTUALLY TAKEN CARE OF BY SUBARU OF AMERICA AFTER SEVERAL MONTHS OF GOING TO DIFFERENT DEALERS TO RESOLVE THE PROBLEM. WE HAD A BAD TRANSMISSION WHICH FINALLY WAS RECOGNIZED AS THE PROBLEM AND IT NEEDED REPLACING BUT SUBARU OF AMERICA DECIDED IT WOULD BUY BACK THE 2009 SUBARU FORRESTER WHICH HAD THIS PROBLEM FROM THE DAY MY WIFE PURCHASED IT. WE WERE TOLD WE HAD TO BUY ANOTHER SUBARU BUT THIS WE THOUGHT WAS NO PROBLEM. MY WIFE CHOSE A 2010 OUTBACK AND WITHIN A COUPLE OF WEEKS THE NIGHTMARE STARTED ALL OVER AGAIN. WE THOUGHT HOW COULD THIS HAPPEN'WHAT ARE THE ODDS OF TWO CARS FROM SUBARU HAVING TRANSMISSION ISSUES. THE FIRST TIME WAS ONE THING BUT A SECOND TIME? THE TRANSMISSION IS ELECTRONIC BUT IT DOES NOT PERFORM PROPERLY. WE HAVE TAKEN IT TO THE DEALERSHIP A NUMBER OF TIMES HAVE BEEN TOLD IT IS OPERATING NORMALLY. WE KNOW THE TRANSMISSION IS NOT SUPPOSED TO SLAM INTO FIRST GEAR WHEN THE CAR COMES TO A STOP AFTER BEING ON THE HIGHWAY. THE PROBLEM IS WAY PAST ANNOYING AND WE NEED TO GET TO THE BOTTOM OF THIS. MY WIFE AND I HAVE BEEN MORE THAN PATIENT BUT ENOUGH IS ENOUGH. WE HAVE TEST DRIVEN OTHER MODELS OF THIS MAKE AND DO NOT EXPERIENCE THE TRANSMISSION ISSUE. MY WIFE DRIVES THE CAR MORE THAN ME SEEING AS IT IS HER CAR BUT SHE IS AT WITS END. WE ARE WAY PAST BEING PISSED OFF OR EXTREMELY ANGRY AND WANT SOMEONE FROM SUBARU OF AMERICA TO CHECK OUT THIS CAR. *TR

03/15/2010
Components: STEERING
Incident Date: 09/23/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC4A3******
Summary

I PURCHASED SUBARU OUTBACK 2.5I PREMIUM ON 09/23/2009 AND NOTICED A STEERING WHEEL VIBRATION ABOVE 50 MPH SPEED 1ST DAY. CALLED DEALER AND SCHEDULED APPOINTMENT FOR 09/25/2009. THEY REBALANCED TIRES, AND IT DID NOT HAVE A VIBRATION UNDER 80MPH. ABOUT MONTH LATTER, I NOTICED VIBRATION AROUND 70 MPH, AND I CALLED A DEALER, SERVICE MANAGER TOLD ME THEY CAN NOT ROAD TEST VEHICLE ABOVE LEGAL SPEED LIMIT. AFTER I INSTALLED WINTER TIRES, PROBLEM WAS GONE FOR ABOUT A MONTH (UNDER 80MPH), THEN IT STARTED COMING BACK. I JUST SCHEDULED APPOINTMENT WITH DEALER (BURLINGTON SUBARU, VT) FOR 03/25/2010, AS VIBRATION IS NOTICEABLE AT SPEED ABOVE 50 MPH. THIS SHOULD BE A RECALL BASED ON NUMBER OF COMPLAINTS. *TR

03/12/2010
Components: STEERING,SUSPENSION,TIRES
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

BRAND NEW 2010 SUBARU OUTBACK HAS A SHIMMY PROBLEM . THE STEERING WHEEL SHIMMIES AND WHEN MAKING A WIDE TURN, OFTEN THE STEERING FEELS LIKE YOU HIT AN ICE PATCH, EVEN THO THE ROAD IS DRY. SUBARU IS AND WAS AWARE OF THESE PROBLEMS BEFORE PRODUCTION, AND SOLD THEM ANYWAY. *TR

03/11/2010
Components: STEERING
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC4A3******
Summary

2010 SUBARU OUTBACK. THIS VEHICLE HAS A STEERING WHEEL SHAKE SINCE 250 MILES ON THE ODOMETER. MOST EVIDENT ABOVE 60 MPH BUT PRESENT BELOW. DESPITE MULTIPLE TIRE BALANCES, ROAD FORCE BALANCES, THE PROBLEM PERSISTS. IT CAUSES ME FATIGUE DRIVING ON THE HIGHWAY. THE TIRES ARE NOT DEFECTIVE. APPARENTLY THIS PROBLEM HAS OCCURRED TO 30% OF THE OWNERS OF THIS YEAR/MODEL VEHICLE BASED ON SURVEY DONE BY THE FORUM OF SUBARU OWNERS. *TR

03/04/2010
Components: STEERING
Incident Date: 07/30/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBKC7A3******
Summary

MY 2010 SUBARU OUTBACK 2.5I LIMITED DEVELOPS UNSAFE STEERING AND HANDLING AT HIGHWAY SPEEDS. THE STEERING WHEEL SHAKES AND VIBRATES AND ALL STEERING FEEL IS LOST. WHEN THIS OCCURS, THIS CAR WANDERS AND, WITH THE ABSENCE OF STEERING FEEL AND THE SHAKING OF THE STEERING WHEEL, IT IS VERY DIFFICULT TO KEEP THE CAR'S DIRECTION STABLE. THIS IS A DEFINITE HAZARD IN HIGH SPEED DRIVING. AT LOWER SPEEDS THE STEERING AND HANDLING ARE FINE. REPEATED REBALANCING OF THE WHEELS HAS NOT FIXED THE PROBLEM. SWITCHING TO WINTER TIRES DID NOT FIX THE PROBLEM. THE PROBLEM SEEMS TO VARY TO SOME EXTENT WITH SMALL CHANGES IN TIRE INFLATION ABOVE OR BELOW THE MANUFACTURER'S RECOMMENDATION, BUT IT CANNOT BE CURED BY PLAYING WITH TIRE PRESSURE. MY CAR WAS PURCHASED IN JULY 2009 AND THE STEERING AND HIGHWAY WANDERING PROBLEM HAS BEEN PRESENT SINCE THE BEGINNING. *TR

03/04/2010
Components: STEERING
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC7A3******
Summary

STEERING WHEEL VIBRATION/GRABBING AT SPEEDS STARTING AT 50MPH AND ABOVE. VIBRATION/GRABBING AND RELEASING IN TURNS FROM A STOPPED STARTING POSITION TO SUDDEN RELEASING. AT SPEEDS OF 50 MPH AND ABOVE CAR CAN AND WILL SUDDENLY DEVIATE LEFT OR RIGHT WITHOUT ANY STEERING INPUT TO 10-15* DEVIATION. *TR

03/03/2010
Components: STEERING
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCFC5A3******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) 2010 SUBARU OUTBACK PREMIUM 2.5I STEERING WHEEL VIBRATION ISSUES, AND ALSO VEHICLE FLOATS TO THE RIGHT AND LEFT. YOU SOMETIMES HAVE TO COUNTERSTEER. TODAY WAS TRAVELING IN STRAIGHT LINE, AND ALL OF A SUDDEN IT MOVED TO THE RIGHT SUDDENLY. ALMOST CAUSING AN ACCIDENT. ALOT OF SUBARU PEOPLE ARE HAVING THIS SAME PROBLEM. THINK WE NEED TO LOOK INTO THIS. [XXX] *TR

02/26/2010
Components: STEERING
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRDAC6A2******
Summary

SERIOUS VIBRATION PROBLEMS IN 2010 SUBARU OUTBACK. UPON DELIVERY, WOULD SAY IT WAS DANGEROUS AT ANYTHING OVER 45MPH. AFTER MULTIPLE FIXES, IS NOW DOWN TO A MUCH MORE MODERATE VIBRATION, MOST NOTABLE AT 65-70MPH IN THE STEERING WHEEL. THE STEERING WHEEL OSCILLATES OVER APPROX A 1/8" RANGE, WITH A PERIOD OF AROUND 3 PULSES PER SECOND. IT IS UNNERVING WHEN DRIVING, AND CERTAINLY CAN NOT BE GOOD OVER A LONGER PERIOD FOR THE INTEGRITY OF AFFECTED PARTS. *TR

02/26/2010
Components: STEERING,SUSPENSION
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCKC3A3******
Summary

THE 2010 SUBARU OUTBACK EXHIBITS EXTREMELY POOR HANDLING AT HIGHWAY SPEEDS. WHEN TRAVELING AT NORMAL HIGHWAY SPEED, THE STEERING WHEEL VIBRATES, AND THE CAR FEELS LIKE IT'S AT ITS LIMIT. THE CAR ALSO TRACKS VERY POORLY WANTING TO WANDER TOWARDS THE SHOULDER, AND IS SEVERELY JOSTLED AROUND IN CROSSWINDS. WHEN IT ENCOUNTERS A STIFF CROSS WIND THE CAR MAKES A SUDDEN MOVE, AND THERE IS A LOSS OF ROAD FEEL WHEN THE WIND SUBSIDES AND THE CAR RETURNS TO NORMAL. THIS SENSATION CAUSES A POSSIBLE OVER CORRECTION BY THE DRIVER. MULTIPLE ATTEMPTS FOR REPAIR HAVE FAILED TO CORRECT THESE PROBLEMS. *TR

02/26/2010
Components: STEERING,SUSPENSION,TIRES
Incident Date: 10/12/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBJC3A3******
Summary

THERE IS AN CONTINUOUS VIBRATION AND SHIMMY IN THE FRONT-END AND STEERING WHEEL OF MY 2010 SUBARU OUTBACK THAT SINCE NEW (OCT 2009) HAS NOT BEEN ABLE TO BE RECTIFIED BY SUBARU MECHANICS, EVEN WITH COOPERATION BY SUBARU OF AMERICA. THIS VIBRATION CAN SOMETIMES BE DRAMATIC THROUGH THE STEERING WHEEL AT HIGHWAY SPEEDS, AND CAUSES ERRATIC DRIVABILITY, ESPECIALLY IN ADVERSE CONDITIONS. THIS VIBRATION MAY ALSO CAUSE PREMATURE WEAR ON FRONT TIRES, STEERING AND SUSPENSION COMPONENTS THAT COULD LEAD TO FAILURE AND INJURY, ESPECIALLY AT HIGHWAY SPEEDS. IN FACT, SUBARU INITIALLY BLAMED THE TIRE MANUFACTURER - CONTINENTAL - FOR THE ISSUE, STATING THE TIRES WERE DEFECTIVE, AND HAD CONTINENTAL ISSUE REPLACEMENT TIRES FOR MY OUTBACK. THIS DID SOLVE THE PROBLEM. IF THIS PROBLEM IS RESEARCHED ON POPULAR AND RESPECTABLE AUTOMOTIVE WEB SITES, ONE CAN FIND THAT IT HAS BEEN AFFECTING A CONSIDERABLE AMOUNT OF 2010 SUBARU OUTBACKS AND TO DATE, NO OWNERS HAVE HAD THEIR ISSUE RESOLVED BY SUBARU OF AMERICA. MANY OTHER OWNERS REPORTED SUBARU OF AMERICA REPLACING WHAT WERE CONSIDERED "DEFECTIVE" CONTINENTAL TIRES, WITH ANOTHER SET OF EXACT TIRES FROM CONTINENTAL. I AM WORRIED THAT THIS ISSUE IS NOT GETTING ENOUGH EXPOSURE AND MAY TAKE AN UNFORTUNATE ACCIDENT FOR ANYONE TO SERIOUSLY TAKE NOTICE. I HAVE A CUSTOMER SERVICE CASE OPEN WITH SUBARU, BUT IT IS EVIDENT FROM MY REPEATED CONVERSATIONS WITH THEM THAT THEY ARE BEING EVASIVE WITH WHERE THEY ARE IN FIXING THIS ISSUE, AND I HAVE NOW BECOME DEEPLY CONCERNED FOR THE SAFETY OF MY FAMILY. THEY WANT TO TRY ANOTHER 'FIX', BUT THAT WILL NOT BE UNTIL MID-MARCH, WITH NO GUARANTEE OF RESOLUTION. THIS IS A BRAND NEW CAR WITH ONLY 6,000 MILES ON IT, AND I HAVE BEEN THOROUGHLY DISAPPOINTED WITH THE ISSUES IT HAS HAD. THIS VEHICLE WAS HEAVILY INFLUENCED BY TOYOTA, WHO OWNS A CONSIDERABLE PERCENTAGE OF SUBARU...IF THIS SAYS ANYTHING. *TR

02/25/2010
Components: STEERING
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCCXA1******
Summary

MY 2010 SUBARU OUTBACK HAS A SHAKING/VIBRATION ISSUE, THIS ISSUE ONLY HAPPENS AT CERTAIN SPEEDS. IT SEEMS EARLY BUILD MODELS OF THE OUTBACK HAS THIS ISSUE. CHECK OUT THIS FORUM, AND YOU CAN SEE.. HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/SHOWTHREAD.PHP?S=&THREADID=20843 SUBARU HAS PERFORMED THE FOLLOWING ACTIONS ON MY CAR, THEY HAVE ROAD FORCED BALANCED THE TIRES, AND THEY HAVE INSTALLED A HEAVIER SPRING IN THE STEERING WHEEL. DESPITE THIS BEING DONE, THE ISSUE REMAINS WITH MY OUTBACK. A SIMPLE TEST DRIVE IS ALL THAT IS REQUIRED TO SEE THE ISSUE. WHEN YOU HIT CERTAIN SPEEDS THE CAR WILL START TO VIBRATE, AND THE STEERING WHEEL STARTS TO SHAKE, IF YOU LET GO OF THE WHEEL, THE CAR IMMEDIATELY PULLS TO THE LEFT, NOT GOOD. SUBARU OF AMERICA AGREED TO BUY BACK MY CAR, IF THE SPRING FIX DID NOT SOLVE THE PROBLEM, IT DID NOT. BELOW IS THE EMAIL I RECEIVED FROM SOA. FROM: SUBARU OF AMERICA, INC. [MAILTO:CUSTDLRSERVICES@SUBARU.COM] SENT: THURSDAY, FEBRUARY 18, 2010 2:39 PM [XXX] AS A FOLLOW UP TO OUR CONVERSATION THIS AFTERNOON SHOULD THE SPRING SET THAT RAMSEY SUBARU IS INSTALLING ON YOUR 2010 SUBARU OUTBACK FAIL TO ADDRESS THE VIBRATION COMPLAINT SUBARU OF AMERICA WILL OFFER TO REPURCHASE YOUR VEHICLE AS A GESTURE OF GOODWILL. AFTER THE SPRING SET IS INSTALLED THE DEALERSHIP WILL TEST DRIVE THE VEHICLE TO DETERMINE IF THE ISSUE HAS OR HAS NOT BEEN RESOLVED. SINCERELY, SUBARU OF AMERICA, INC. *TR

02/19/2010
Components: AIR BAGS
Incident Date: 02/09/2010
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRCEC7A3******
Summary

I HAVE A NEW 2010 SUBARU OUTBACK THAT SEEMS TO BE A FINE AUTOMOBILE EXCEPT FOR ONE SAFETY-RELATED DEFECT. WE NOTICED SOON AFTER STARTING TO DRIVE THE OUTBACK THAT THE AIR BAG INDICATOR LIGHT SHOWED THAT THE PASSENGER SIDE AIR BAG STAYS OFF WHEN MY 140-POUND WIFE OR 135-POUND DAUGHTER RIDE IN THE PASSENGER SEAT. WE TOOK IT TO A DEALER WHO SAID THERE IS NO ADJUSTMENT THAT CAN BE MADE, BUT THEY RE-CALIBRATED THE AIRBAG ELECTRONICS TO SEE IF THAT HELPED. IT DID NOT. I TOOK THE CAR BACK TO THE SAME DEALER A COUPLE OF WEEKS LATER AND WAS AGAIN TOLD THAT THERE WAS NOTHING THAT COULD BE DONE TO MAKE THE PASSENGER AIRBAG WORK PROPERLY AND THAT THEY HAVE SEVERAL OF THE NEW OUTBACKS IN FOR THE SAME PROBLEM AND NOTHING CAN BE DONE TO FIX IT. JUST AS A TEST I TOOK MY WIFE OUT TO THE LOT AND HAD HER SIT IN THE PASSENGER SEAT OF ANOTHER OUTBACK TO SEE IF THAT ONE WORKED. IT DID NOT . I CONCLUDE THAT THERE IS A DESIGN FLAW IN THE AIRBAG SENSORS IN THE NEW OUTBACKS THAT KEEP THE PASSENGER AIRBAGS FROM TURNING ON WHEN 135 TO 140-POUND ADULTS SIT IN THE PASSENGER SEAT. *TR

12/28/2009
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC0A3******
Summary

TL* THE CONTACT OWNS A 2010 SUBARU OUTBACK. THE HEADLIGHTS FAIL WHILE DRIVING WITHOUT WARNING. WHEN THE HE HEADLIGHTS ARE OPERATIVE, THEY POORLY PROJECT LIGHT ONTO THE ROAD-WAY. AS A CONSEQUENCE SHE CANNOT SEE SIGNS, PARKED VEHICLES AND PEDESTRIANS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE LOW BEAMS WERE HITTING THE BULBS FOR THE HEADLIGHTS. THE VEHICLE WILL BE REPAIRED AT THE DEALERS EXPENSE. THE FAILURE MILEAGE WAS 5. THE CURRENT MILEAGE WAS 396.

12/23/2009
Components: POWER TRAIN
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBGC4A3******
Summary

2010 SUBARU OUTBACK, 3750 MILES. TOOK TO THE DEALER WHEN RATTLING NOISE SEEM TO COME FROM INSTRUMENT CLUSTER. DEALER HAD IT FOR A WEEK. DEALER SERVICE ISOLATED THE NOISE AS COMING FROM SUBARU NEW TRANSMISSION. THEY CALLED THE COMPANY REP IN SOUTHERN CALIF. WHO INSTRUCTED THE DEALER TO PUT THE CAR BACK TOGETHER AND STATED THE PROBLEM IS KNOWN, AND NO FIX IS AVAILABLE. SINCE THAN I ALSO NOTICED THAT WHEN THE CAR IS ALMOST IN IDLE, CREEPING INTO PARKING SPOT, THE CAR JERKED FORWARD, AND WAS ABLE TO STOP IT BEFORE HITTING THE CAR NEXT TO ME TOO HARD. IT IS VERY DISTURBING TO ME AND I AM DRIVING THIS NEW CAR WITH VERY LITTLE CONFIDENCE NOW. *TR

11/28/2009
Components: EQUIPMENT
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBFC6A3******
Summary

NEW MODEL 2010 SUBARU OUTBACK ROOF RACK. THE MANUAL STATES IT IS UNSAFE TO TIE A LOAD DIRECTLY TO THE ROOF RACK AS IT MAY RESULT IN LOSS OF LOAD IF THIS IS TRUE -NOT EVERY ONE WILL BE AWARE OF THIS AND THERE WILL BE LOADS LOST. MORE SERIOUS - IT STATES ON PG 8-15 "DO NOT USE THE ROOF RAILS WHEN THE BARS ARE RESTORED". IN THE RESTORED POSITION THESE BARS LOOK LIKE MOST ROOF RACKS. THEY WILL BE USED TO CARRY LOADS. ONE END OF EACH BAR IS ONLY IN A PLASTIC HOLE WITH NO STRENGTH THERE IS NO DOUBT PEOPLE WILL BE UNAWARE AND LOADS WILL BE LOST ON THE HWY. *TR

09/03/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/21/2009
Crash: No
Fire: No
Vehicle Identification Number: 4S4BRBCC7A3******
Summary

ABS, CHECK ENGINE, BRAKE, VEHICLE STABILITY AND CRUISE CONTROL WARNING LIGHTS ALL CAME ON AND STAYED ON, AS WELL AS TAPPING NOISE. DEALER SAYS IT IS DEFECTIVE ABS SENSOR. VEHICLE HAS BEEN IN SHOP SINCE AUGUST 25, 2009. *TR

18 Recalls

for 2010 SUBARU OUTBACK
07/05/2010
CAMPAIGN NUMBER: 10V196000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
IF THE FLUID IS COMPLETELY LEAKED DURING DRIVING, THE VEHICLE WILL COME TO A STOP, POSSIBLY RESULTING IN A CRASH.
Campaign Number: 10V196000
Manufacture: SUBARU OF AMERICA, INC.
Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Summary

SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM JULY 31 THROUGH DECEMBER 1, 2009. A CRACK OR SPLIT CAN OCCUR IN THE CVT COOLER HOSE RESULTING IN A FLUID LEAK.

Notes

SUBARU'S RECALL CAMPAIGN NUMBER IS WVQ-27. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

24/06/2010
CAMPAIGN NUMBER: 10V283000
STEERING:COLUMN
POSSIBLE CIRCUITS AFFECTED ARE THE DRIVER'S FRONTAL AIRBAG, PADDLE SHIFTER FUNCTION, CRUISE CONTROL, HORN CONTROL AND RADIO FUNCTIONS INCREASING THE RISK OF A CRASH.
Campaign Number: 10V283000
Manufacture: SUBARU OF AMERICA, INC.
Components: STEERING:COLUMN
Summary

SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 16, 2009 THROUGH APRIL 12, 2010. THE WIRING IN THE STEERING COLUMN ELECTRICAL ROLL CONNECTOR LOCATED BEHIND THE VEHICLE'S STEERING WHEEL MAY DEVELOP STRESS CRACKS AND EVENTUALLY BREAK. IF THIS WERE TO HAPPEN CERTAIN ELECTRICAL COMPONENTS MAY NOT OPERATE AS INTENDED.

Notes

SUBARU SAFETY RECALL NO. WVR-28. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

20/07/2010
CAMPAIGN NUMBER: 10V326000
POWER TRAIN:MANUAL TRANSMISSION
IF THE TRANSMISSION GEARS ARE NOT PROPERLY LUBRICATED, A GROANING SOUND MAY BEGIN TO DEVELOP ALERTING THE DRIVER OF A PROBLEM. IF THE SOUND IS IGNORED AND NO ACTION IS TAKEN, THE GEARS WILL EVENTUALLY BREAK AND THIS CONDITION WILL LEAD TO VEHICLE POWER LOSS, POSSIBLY RESULTING IN A CRASH.
Campaign Number: 10V326000
Manufacture: SUBARU OF AMERICA, INC.
Components: POWER TRAIN:MANUAL TRANSMISSION
Summary

SUBARU IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 OUTBACK AND LEGACY PASSENGER VEHICLES MANUFACTURED FROM APRIL 28 THROUGH JUNE 23, 2010. DUE TO A PROGRAMMING ERROR, A LUBRICATION HOLE WITHIN THE 6-SPEED MANUAL TRANSMISSION WAS OMITTED.

Notes

SUBARU'S RECALL CAMPAIGN NUMBER IS WVS-29. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

26/12/2012
CAMPAIGN NUMBER: 12V602000
EXTERIOR LIGHTING
Over time, migration of the moisture into the circuit board and/or into the connector cavity, may result in a short circuit of the puddle light system. This may generate heat which may melt the plastic resulting in smoke or fire.
Campaign Number: 12V602000
Manufacture: SUBARU OF AMERICA, INC.
Components: EXTERIOR LIGHTING
Summary

Subaru is recalling certain model year 2010 and 2011 Legacy and Outback vehicles, certain model year 2006 through 2012 Tribeca vehicles sold before January 2012, and certain model year 2009 through 2012 Forester vehicles sold before January 2012. Up to 78,650 of these vehicles may have been equipped with accessory puddle lights that, when illuminated, brighten the area under the doors of the vehicle. A short circuit can develop when either the puddle light or connector are exposed to an electrolytic moisture source (such as road spray that has road salt in it) and it penetrates the circuit board of the puddle light or the pins of the puddle light connector(s).

Notes

Subaru's recall campaign number is WQE-41. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/02/2013
CAMPAIGN NUMBER: 13V061000
ELECTRICAL SYSTEM
The engine may inadvertently start and run for up to fifteen minutes. The engine may continue to start and stop until the fob battery is depleted, or until the vehicle runs out of fuel. If the vehicle is parked in an enclosed area, there is a risk of carbon monoxide build-up which may cause headaches, dizziness or, in extreme cases, unconsciousness and/or asphyxiation.
Campaign Number: 13V061000
Manufacture: Subaru of America, Inc.
Components: ELECTRICAL SYSTEM
Summary

Subaru is recalling certain model year 2010-2012 Legacy and Outback vehicles equipped with an automatic or CVT transmission and an Audiovox remote engine starter (RES) accessory, certain model year 2012-2013 Impreza vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory, and certain model year 2013 XV Crosstrek vehicles equipped with a CVT transmission and an Audiovox remote engine starter (RES) accessory. Additionally included are certain model year 2013 Legacy and Outback vehicles that may have received replacement RES fobs. If the RES fob is dropped, the fob may malfunction and randomly transmit an engine start request without pressing the button.

Notes

Original equipment keyless entry fobs integrated on the vehicle key are not affected. Subaru's recall campaign number is WQF-42. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/05/2016
CAMPAIGN NUMBER: 16V358000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 16V358000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/09/2016
CAMPAIGN NUMBER: 16V694000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Campaign Number: 16V694000
Manufacture: Subaru of America, Inc.
Components: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Summary

Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/01/2017
CAMPAIGN NUMBER: 17V014000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 17V014000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2005-2006 Subaru Baja, 2006-2011 Impreza (including WRX and STI models), 2006-2012 Tribeca, 2009-2012 Forester, Legacy, Outback, and 2012 WRX vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2018
CAMPAIGN NUMBER: 18V012000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Campaign Number: 18V012000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2018
CAMPAIGN NUMBER: 18V013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Campaign Number: 18V013000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

13/09/2018
CAMPAIGN NUMBER: 18V626000
PARKING BRAKE
A vehicle rollaway can increase the risk of a crash.
Campaign Number: 18V626000
Manufacture: Subaru of America, Inc.
Components: PARKING BRAKE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2019
CAMPAIGN NUMBER: 19V007000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Campaign Number: 19V007000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2019
CAMPAIGN NUMBER: 19V008000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Campaign Number: 19V008000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2019
CAMPAIGN NUMBER: 19V009000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
Campaign Number: 19V009000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/04/2019
CAMPAIGN NUMBER: 19V297000
ELECTRICAL SYSTEM:IGNITION:SWITCH
The engine turning off unexpectedly can increase the risk of a crash. If a crash occurs under this condition, the air bag may not deploy, increasing the risk of injury.
Campaign Number: 19V297000
Manufacture: Subaru of America, Inc.
Components: ELECTRICAL SYSTEM:IGNITION:SWITCH
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/01/2020
CAMPAIGN NUMBER: 20V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 20V001000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/01/2020
CAMPAIGN NUMBER: 20V002000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 20V002000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/01/2020
CAMPAIGN NUMBER: 20V003000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 20V003000
Manufacture: Subaru of America, Inc.
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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