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2010 Toyota Prius 4-DR.w/SAB

10
Recalls
2583
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

2583 Complaints

for 2010 TOYOTA PRIUS
12/09/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

Brake Booster Failure; has been inspected and confirmed. Warning lamps for traction control, ABS, Brake System Lights, Master Warning Light all came on during normal city driving. Immediate loss of Brake Assist causing sudden need for much more distance while stopping the vehicle. Clearly, sudden changes in brake behavior is a safety concern and this problem seems to be well documented as common issue in this era of Toyota vehicles. I believe Toyota has fallen short in its efforts to remmedy the situation. An extended warranty was issued but it was for a brief period of time that required this problem to occur within a narrow window. It's a wildly expensive repair to a critical system and it seems to be a common problem in these cars.

11/18/2021
Components: AIR BAGS
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

The airbag light on my 2010 Prius intermittently goes on and off. I have brought it to Toyota as well as my mechanic to see if anyone can find the problem. I've been told I need to change the seat and or the weight sensor isn't working. When I looked at the numerous PRius websites this is unbelievably common!

11/16/2021
Components: SERVICE BRAKES
Incident Date: 11/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

We have a 2010 Prius Purchased March 2010. Toyota issued a "Customer Support Program" (free extended warranty) for the brake booster and brakebooster pump assemblies in 2019. The Primary Coverage was offered until 11-30-19 regardless of milage. After that the secondary coverage applied for 10 years or up to 150,000 miles. The information mailed to us states; "If you have not experienced the condition described above, there is no action necessary at this time." We did not experience any brake problems until 11-10-21, when the dash display lit up with the BRAKE LITE, ABS LITE, SLIP INDICATOR LITE, AND THE ! LITE, ALL CAME ON AT THE SAME TIME. ALSO THE BRAKE PEDDLE BECAME SPONGY AND AT TIMES VERY HARD TO DEPRESS. We had our Toyota dealer run a diagnostic scan of the vehicle and they determined the brake booster and brakebooster pump were defected. The car has 70,000 miles on it at this time, and we have owned the car for 10 years and 8 months. Toyota will not honor this Customer Support Program since we are 8 months beyond the expiration date. There was a RECALL number 13V235000 issued 06-05-13 for the same exact problem, with NO EXPIRATION DATE. However, Toyota says it does not apply to our car. This problem causes the power brakes to not work as power, only manual brakes (Hard to Push). They also become very soft and not responsive if the engine has not run since the last time the brakes were pushed. THIS IS A DANGEROUS SAFETY ISSUE! ! ! My question is, the problem was a big enough to have Toyota issue this 10 year "Customer Support Program" to prevent a hazardous situation from being on the road for 10 years, why is it not hazardous NOW 8 months later? We welcome any help you can provide.

11/01/2021
Components: SERVICE BRAKES
Incident Date: 10/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I have a 2010 Toyota Prius. The ABS pump unit broke down while driving on the road. Suddenly the breaks were not functioning correctly. Breaks got squeeze. Apparently it's a common issue and Toyota had a program around it to fix it till Jan 2021. But I couldn't go fix it before coz the lights didn't show up. Now in Oct 2021 it's broken and is not covered. I don't know how a company gets to call such a safety issue as option and not a recall and get away with it. The vehicle has already been identified as having a bad part. How come the company does own up to it considering it's an important part of the breaking system.

10/19/2021
Components: SERVICE BRAKES
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du4a0******
Summary

while driving traction, abs and brake light came on. braking feels forced by driver.

10/15/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

The contact owns 2010 Toyota Prius. The contact stated while driving 72 MPH, she noticed several unknown warning lights illuminated on the vehicle and a beeping sound coming from the vehicle. The contact noticed that whenever the beeping sound was present, it was very difficult to depress the brake pedal to slow the vehicle. The contact had to depress on the brake pedal all the way to the floor for the vehicle to slow down and for the contact to pull over to the side of the road. The contact waited for a minute before restarting the vehicle and continued to drive a short distance before the failure recurred. The contact was able to restart and slowly drive the vehicle back to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

10/08/2021
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

Last week I check hybrid system message appeared on the screen and orange triangle with check engine light. I took it to the shop and they said that there are code P0A94 wich is related to the inverted and that is needed replacement. I saw that there was recall on inverter and want to see if I can get it replaced. Thanks

09/29/2021
Components: SERVICE BRAKES
Incident Date: 09/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

The brakes, ABS, and traction light came on car but it does not stay on. Took it to the dealership and the advisor said it would be $2,500. If this gas been a recall in the past then it should still be a recall. I am extremely disappointed in Toyota as a whole to bail out on something that is as crucial as the safety of brake failure.

09/29/2021
Components: WHEELS
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

Low pitched rumbling sound from front wheel well when car is moving between 5-25 mph.

09/28/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

The digital speedometer display has stopped working. I can no longer see my speed or fuel gauge. I was quoted nearly $3,000 at the dealer to repair the vehicle.

09/24/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

The Brake Booster assembly for nearly all 2010 Toyota Prius has innate failure over time. It is a faulty, known-issue part. Toyota offered some limited-time warranty extension fixes instead of a full recall. My Toyota dealership informed my that my part needs the fix, as would be expected, but that I am not within the limited warranty. As this is a safety issue and the part has given out, I am stuck. I contacted Toyota directly and via email as well and they refused to do anything while acknowledging the part was their fault. They were very snooty about the fact that a full recall had not happened yet, and gleeful to deny me service.

09/20/2021
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 09/06/2021
Crash: No
Fire: No
Summary

The contact owns a 2010 Toyota Prius. The contact stated that while driving, the brake lights, ABS, and check engine warning lights illuminated. There was an abnormal noise detected. The vehicle was taken to the local dealer and diagnosed that the brake booster assembly needed to be replaced. Additionally, the contact was informed that the vehicle was not safe to drive. The manufacturer was notified of the failure and referred the contact to NHTSA. The failure mileage was approximately 115,000. The VIN was not available.

09/15/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I have recently bought a 2010 Prius. The ABS (!) , traction control, and emergency brake light all illuminated three days after I transferred title with the dmv. This apparently is a very common problem with this car. I am told that these lights lead to a very expensive repair. My primary concern is my safety and of course the safety of others. A car that has brakes that suddenly fail is lethal. I was advised by a helpful agent that these repairs would come out of my pocket. My complaint is that Toyota should be responsible for this. I cannot drive this vehicle at the moment because I refuse to endanger anyone.

09/08/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

The dash lights on my 2010 Prius went all dark, lost all information on my dash. No lights on dash, no fuel gauge, no speedometer, nothing. This is very dangerous to suddenly have happened and I don't see a recall from Toyota to address this problem.

09/07/2021
Components: SERVICE BRAKES
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

Hazards lights came on and would not go off, with increased speed hazards flashed faster. Toyota stated that ABS actuator and relay needed to be replaced.

09/05/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

1. This 2010 Prius has a faulty design of the piston rings, which is allowing it to burn more than 1.4 Qts of engine oil. 2. Such high consumption of engine oil causing an environmental pollution. 3. Furthermore, I took it to the local Toyota Dealer I.e. Maguire Toyota located in Ithaca, NY, they never chose to diagnose it or repair it. 4. I reached out to the Toyota and the Toyota still isn’t helpful w.r.t this high consumption of engine oil.

09/04/2021
Components: SERVICE BRAKES
Incident Date: 09/04/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

Parked with car running. Car started beeping (beep beep beep) incessantly. Turned off. When I turned 2010 Prius back on, the beeping came back. Brakes DID NOT WORK. Dash error said "CHECK PCS SYSTEM" and many warning lights were on. Pressing brakes didn't stop vehicle.

08/23/2021
Components: SERVICE BRAKES
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

As many other 2010 Prius drivers have experienced, my brake actuator has failed. This has resulted in loss of braking and potential harm.

08/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

Seek exteral brake fluid no external leaks found ABS pump noise probable abs pump flalure leak

08/20/2021
Components: SERVICE BRAKES
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du9a1******
Summary

code C1391 master cylinder internal leak

08/15/2021
Components: SERVICE BRAKES
Incident Date: 05/13/2021
Crash: No
Fire: No
Vehicle Identification Number: Jtdkn3du2a0******
Summary

ABS pump failed, all the lights came on the dash for brake, and brakes stop working properly it still drives but unsafe to do so, Toyota says it’s common problem and they want $3000 to replace it

08/15/2021
Components: SERVICE BRAKES
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du6a0******
Summary

ABS brake booster slow leak. There are many reporting the same problem on YouTube as a $3000 repair.

08/11/2021
Components: SERVICE BRAKES
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

Brake assist has failed. Appears to be master cylinder assembly and/or pump? Brake related error lights and safety systems disabled. Very difficult to drive vehicle without power brakes. Car only has 106k miles on it, and too old for enhanced warranty coverage (acknowledged problem). This is not some 20 year old car with 300k miles on it.

08/03/2021
Components: SERVICE BRAKES
Incident Date: 01/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

First problem the light on my dashboard appeared. My braking is starting to not work properly. When i press the pedal it feels soft, and the brakes are not bitting well. Next thing my abs is not working, that i skid multiple times, and that cause me a few times to almost get into an accident. I had few fender bender issues, but no major damage collision. I end up paying for the repairs of my car, and have the receipt to prove it. Also before having all these issues, with the regenerative braking itself, if i happen to hit a pothole, even thou i’m pressing the brake pedals. It causes the car to accelerate. This only happens during traffic stops that i’m already pressing the brakes, but for some reason if i hit a pothole, like i mentioned above. That car accelerates, and thus cause me to almost hit the car in front of me. I was aware of this issue, so to compensate, i pressed the brake pedals harder whenever this incidents happen.

08/03/2021
Components: SERVICE BRAKES
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

My 2010 Prius is experiencing brake booster failure. Brake assist appears to be lost. Feels unsafe to drive since braking distance feels longer. Unsure if stability control is working. Hybrid battery not recharging from braking. Warning lamps include: 1) Brake System Warning Light (red indicator); 2) Brake System Warning Light (yellow indicator); 3) ABS Warning Light; and 4) Electronic Stability Control Active Warning Light. OBD-II trouble code: C1391 (abnormal leak in accumulator). Spoke with representative Tracy at Toyota Customer Experience Center (888-270-9371) on 7/30/2021 (Case #210730000924) and Randall at Toyota Customer Experience Center on 8/3/2021 about repair through Toyota. Both representatives acknowledged that Toyota was aware of the brake booster failure from owners. Randall acknowledged that many owners have complained to Toyota about brake booster failure and that is it commonly reported to Toyota, hence Toyota issued a Toyota Customer Support Program Notification ZJB. However, I am told that coverage for my Prius under Notification ZJB has expired, that there is not a recall for the defective parts, and that Toyota will not assist with fixing this problem for my car. I believe this problem is a safety issue and that Toyota needs to issue a recall as soon as possible to remedy this known defect.

07/25/2021
Components: SERVICE BRAKES
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du1a5******
Summary

MULTIPLE WARNING LIGHTS CAME ON SUDDENLY WHEN I WAS DRIVING THE PRIUS LAST MONTH; 'ABS', 'BRAKE', AND 'TRACTION CONTROL' WARNING LIGHTS ALL CAME ON SIMULTANEOUSLY. THE BRAKING FUNCTION WAS NOT NORMAL. HAD TO DEPRESS THE BRAKE PEDAL A LOT MORE FOR THE BRAKE TO BE APPLIED. ALSO BATTERY IS NO LONGER RECHARGING ON APPLYING BRAKES. TOOK IT TO THE LOCAL TOYOTA DEALER (FRED ANDERSON, RALEIGH, NC). THE ESTIMATE FOR REPAIR IS $4045. THE CAR IS 2010 MODEL (11 YRS) AND HAS 106000 MILES. THIS IS KNOWN PROBLEM AND IN MY OPINION AND DESIGN FLAW AND TOYOTA NEEDS TO FIX THIS. PLEASE HELP.

07/23/2021
Components: SERVICE BRAKES
Incident Date: 07/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

All my lights are on traction, brake, ABS!

07/21/2021
Components: SERVICE BRAKES
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

Brake light, ABS light, and traction control light all illuminated on dashboard. Took the vehicle to Toyota dealership and they determined I needed to replace the brake booster/accumulator and pump assembly, cost was $3,000.00. Looking into this issue further it is an extremely common issue and should be a recall item.

07/21/2021
Components: ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

The contact owns a 2010 Toyota Prius. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was no warning light illuminated. The vehicle was taken to the local dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 220,000.

07/21/2021
Components: SERVICE BRAKES
Incident Date: 06/03/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

After buying the car from Liquidation Station (used car dealer) the day after we bought the (2010 Prius Hybrid) the breaks went completely out. My daughter and grandchild were in the car and she almost crashed in to on coming traffic putting them in extreme danger of being killed. We had the car towed to Caldwell Toyota in Conway AR. and they said the break booster had failed and that they would not cover the cost of the repairs even though there are several complaints of break failure and several recalls for this car.

07/19/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

While driving on a highway at night around 60 mph, brake light turned on then AB light then slip light. Nothing else happened but since this hadn’t happened before, I pulled over, turned off car, waited a bit then turned back on. Car still worked although these lights stayed on. Continued driving to get home at reduced speed (around 45-50) plus with blinkers on with mental note to take to the dealer next morning. A few miles out, a loud unchanging alarm went off and I couldn’t use my brakes no matter how hard I pressed on them. I was able to glide off an exit that was near and making right turns get into a lot. Also neither of the brake pad nor the parking button was working so I couldn’t stop the car but then I hit power to shut down and that was able to stop it. Called for towing to dealer the following day. They say it’s the brake booster and that I have to pay out of pocket since it passed a recall but this is a dangerous issue with the car. If the light had been red and a car crossing, without brakes I would have gotten into an accident and since I bought it used last year, I wouldn’t have even known about this being an issue. There shouldn’t be a date limit on this recall, if models of Toyota Prius needs the recall and it hadn’t been done by previous owner, it needs to be done as this is a really traumatizing and potentially deadly issue.

07/16/2021
Components: SERVICE BRAKES
Incident Date: 07/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I was driving when the car started to beep constantly. I tried to turn on a road to check it out and realized I had no brakes. I passed the road I was trying to turn on and had to coast to a stop down the road. If this had happened while coming to a red light, there is no way I would have been able to avoid a wreck. I did some research and found that they extended the warranty on the brake booster and assembly pump. The thing is I had taken the car in because the abs, brakes, and traction control lights came on last year. They acted like they had no clue what was wrong and just unplugged the battery and hooked it back up to make sure the lights went off. The lights were off for less than a mile and when I called back they acted clueless and said for $200 out of pocket they can do more extensive testing but said they saw nothing wrong and that the car was driving normally. How does Toyota have a major problem that they extend the warranty and the Toyota dealership knows nothing about it and can’t give me answers when I have the exact issues the extended warranty is supposed to cover? I could have been seriously injured and hurt someone else and Toyota doesn’t care. Their representative told me that they had done enough and it was on me to fix the problem as now I was no longer covered under their extended warranty. This is a major safety issue and needs to be a recall before someone gets seriously hurt. Toyota knows there is a problem but refuses to hurt their bottom line to protect the consumers. This just happened yesterday and I have not done anything to the car at this time.

07/07/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

The headlights on my car would get very dim and would burnout within 4 to 6 months. As time has past the time between bulb replacement would get shorter and shorter. At this point when I plug replacement bulbs into my car the burnout instantly. Without low beam headlights I am required to drive with my high beams on at all times. The dealer and the manufacture know about the problem and there was a notification regarding this issue with the headlights, but I was not sent this notice. Had I been sent the notice from Toyota I would have brought my car into the dealership for them to inspect the light problem. From what I have learned from Toyota is that there was never a recall on this issue. Headlights on a car I would think would be considered a major safety feature and should not have an expiration date on such a repair issue. The program to fix the issue was called Customer Support Program ZHB which allowed the dealers to correct the problem. How would anyone know that there was a problem unless they get a notification.

07/07/2021
Components: SERVICE BRAKES
Incident Date: 07/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

Actuator and brake cylinder have gone. ABS, traction, and brake lights all have gone on. This is a very common issue with this car, and I am expected to pay $3,000 for this fix.

06/30/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: Jtdkn3du5a0******
Summary

Check hybrid system light ignites, slows down vehicle in middle of high speed highway. First incident November of 2020 then several incidents after. Repair shops don't assure problem according to error codes & they recommend possibilities they cannot assure will resolve the problem. Car was taken into local dealership after receiving recall notice for software and airbags prior to November 2020 when the issue began. Software update took a couple of hours. Restart/reboot temporarily allowed driving again. Most recently the system entirely shut down & the car will not start or run. Abandoned car on side of the road and got heat exhaustion from walking the rest of the way home and had vehicle towed. Error lights come on including "check hybrid system" says "shift to P position when starting" and will not allow start.

06/30/2021
Components: SERVICE BRAKES
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

The brakes failed while driving. The traction, ABS and brake light all came on, on the dashboard and the brakes were working at 10% or less. I had to use the engine braking mode to stop the car. I took it to a technician and this is a known issue that Toyota is ignoring.

06/28/2021
Components: SERVICE BRAKES
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ABS light and brake light comes on and goes away on my toyota prius 2010

06/20/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/20/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

While driving on an uncrowded 2 lane rural highway at approx. 4pm on June 20th, 2021, I heard what sounded like a gunshot in my ear. I quickly looked around at my interior & saw no broken windows. I had no driving issues, but pulled over safely to inspect the exterior of my vehicle. As soon as I opened my driver's door & exited, I turned to close the door & saw that my sunroof had basically exploded. It was jagged & missing pieces around 3 of 4 edges. I was an hour from home & wanted to make sure I arrived safely. En route I heard chunks falling off & by the time I got home the middle portion had rippled & gaping holes were visible.

06/18/2021
Components: SERVICE BRAKES
Incident Date: 06/04/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I have a 2010 Toyota Prius. I was driving home on I-80 and when I was getting down on the slope of the Sacramento river bridge, three lights suddenly popped on the dashboard - ABS light, Brake light and Traction control light. Following this, I lost efficient control on the brakes and I had to push really hard on the brake pad to even slow the car down. If I had to stop suddenly, it would have definitely resulted in a serious crash. Because the brakes stopped working as they are supposed to, I turned on the blinkers, took the exit and tried to stop slowly. I was able to stop on the side of the road just before the red signal. I was just couple of miles from my home so I kept the blinkers on, and slowly drove through internal roads to my home. Later when I found out the code, it came as C1391 which is usually for failure of the brake booster assembly or the brake booster pump assembly or both. When I contacted my local Toyota dealership, they mentioned that the extended warranty for replacing these parts ended in November 2020 and because of that they asked me to take care of this >$3000 repair. I also contacted Toyota corporate to file a complaint and was told the same thing. This issue is a serious safety concern and Toyota should issue a recall and not an extended warranty. They should not be waiting for people to loose their lives before they issue a recall.

06/14/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du4a0******
Summary

The contact owns a 2010 Toyota Prius. The contact stated that while driving approximately 30 mph, the automatic braking system failed and the brakes were making a strange sound and not responding as soon as the brake pedal was depressed. The ABS, brake, and stability control warning lights were illuminated. The vehicle was taken to the dealer and diagnosed with hydraulic brake booster pump failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the vehicle was over the extended warranty coverage. The failure mileage was 118,000.

06/13/2021
Components: SERVICE BRAKES
Incident Date: 06/12/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

While driving in the highway had several times hard situations. Yesterday and truck became in front in my lane while, I had brake fast the car started loosing control and ended up on the side of the road. Is like the brakes makes the car loose all the control in a bad situation instead of help to prevent accidents. Each time I go to Toyota I had mentioned this issue, but they say there's not recalls available. Sometimes I think I will die because of this.

06/09/2021
Components: SERVICE BRAKES
Incident Date: 05/19/2021
Crash: No
Fire: No
Vehicle Identification Number: Jtdkn3du7a0******
Summary

Code 1391. just like many others Toyotas of this year

06/06/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: Jtdkn3du6a5******
Summary

My problem began when I pressed my brakes and instead it accelerated. I thought maybe my foot slipped and didn’t know what it meant. It happened again a few weeks later and then all of the dash lights went on that indicated that I had to have the big brake recall repair. Being that my car is past the 10 year warranty and past the extension for mileage, I had to pay out of pocket. This repair was done and upon receiving my car back, the gas mileage instantly began to drop. It went from averaging 42-48MPG in my town to 25-30MPG. I took it in the be looked at and they ensured me nothing was wrong with the car AT ALL. The battery wasn’t holding charge on top of this and it wasn’t reading the same on the dash about the 0-100 current gas mileage you’re getting as you go (the lines scale thing) that goes up when you let off the gas, and I could feel a strange shift while I was driving so I took it in again. They told me this time it’d be $110 to diagnose even though it was the same issue that started after the brake system repair, so I left extremely upset. A few days later my cars steering went out while I was driving and the whole hybrid system died. The car now only works in power mode. The consumer stated the car was taken in for a brake recall and had to pay $2800 in repairs. The consumer stated what they thought was a battery failure turned out to be the beginning of an electrical motor failure related to overheating.

05/26/2021
Components: HYBRID PROPULSION SYSTEM
Incident Date: 05/24/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

The contact owns a 2010 Toyota Prius. The contact stated while driving 65 mph, the vehicle lost motive power. The contact stated the check hybrid system warning light was illuminated. The vehicle was not drivable. The vehicle was towed to her residence. The vehicle was pushed to an independent mechanic nearby her residence however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 282,000.

05/25/2021
Components: HYBRID PROPULSION SYSTEM
Incident Date: 04/27/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

The contact owns a 2010 Toyota Prius. The contact stated that while attempting to start the vehicle, the vehicle failed to start up. The contact stated that the hybrid system warning light was illuminated. The vehicle was towed to an unknown dealer where it was diagnosed with the inverter needing to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V684000 (Hybrid propulsion system) for which the VIN was included. The manufacturer was not informed of the failure. The failure mileage was approximately 133,000.

05/24/2021
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 07/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: jtdkn3du0a0******
Summary

The contact owns a 2010 Toyota Prius. The contact stated while driving approximately 30 mph, while coming to a stop on wet pavement, the vehicle failed to stop and crashed into the vehicle ahead of him. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The contact stated that whenever the roads were wet, excessive force on the brake pedal was needed to stop the vehicle. The vehicle was not taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 208,000.

05/20/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3Du1A0******
Summary

While driving at highway speed on Interstate 87 in New York, the 2010 Toyota Prius suddenly lost power while multiple warning lights on the dashboard illuminated, along with a "Check Hybrid System" notification. The engine would operate but at significantly reduced power. I drove it to an independent garage to identify the diagnostic trouble codes, which included P0A94 and P324E, an inverter problem with the hybrid battery and a problem with the intelligent power module. The currently is currently awaiting a confirm diagnosis at a Toyota dealership in New Jersey, but the problem is exactly what thousands of other 2010 - 2014 Prius owners have reported, yet Toyota has yet to issue a recall to replace the inverter.

05/17/2021
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

Impending failure of the brake booster / brake booster pump assembly. ABS and brake warning lights remain on and a constant electrical whining sound can be heard from the brake booster assembly. Toyota is aware of the problem and offered a customer support program that expired in 2019 ( https://attachments.priuschat.com/attachment-files/2019/12/178663_162714_ZJB_Phase_2_.pdf )

05/14/2021
Components: SERVICE BRAKES
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

THE TRACTION , ABS AND BRAKE LIGHT COMES ON AFTER DRIVING OVER A SMALL POTHOLE

05/11/2021
Components: SERVICE BRAKES
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

REGENERATIVE BRAKES STOPPED WORKING WHILE DRIVING IN CLEAR CONDITIONS ON THE HIGHWAY AT 60MPH, ABS, TRACTION CONTROL, AND BRAKES LIGHTS ON DASH ILLUMINATED. ALMOST CRASHED AS BRAKE PEDAL NEEDED TO BE PRESSED REALLY HARD AND ALMOST TO THE FLOOR TO STOP THE CAR. KNOWN ISSUE AND DEALER REFUSES TO FIX THE PROBLEM

05/03/2021
Components: SERVICE BRAKES
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING AND THREE LIGHTS CAME OUT: ABS, BRAKE AND SLIP INDICATOR.

04/23/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS JUST TOLD THAT MY 2010 PRIUS NEEDS THE BRAKE BOOST ASSEMBLY (CYLINDER AND BOOST) AT A COST OF $2,570. IT WAS CAUSING MY 4 MONTH OLD, 12V BATTERY TO DRAIN. I THOUGHT THAT WAS OUTRAGEOUS SO I LOOKED INTO IT AND FOUND OUT THERE WAS AN "ENHANCED EXTENDED" WARRANTY ISSUED (NOT A RECALL) , BUT FOR MY VEHICLE IT EXPIRED APRIL 2020. ANOTHER ISSUE THAT I UNCOVERED THAT THIS PART ALSO CAUSES THE PRIUS TO LURCH FORWARD WHEN BRAKING AND YOU HAPPEN TO DRIVE OVER A BUMP. TRAIN TRACKS, OR POTHOLES WHICH IS A SAFETY ISSUE. I HAVE ALSO EXPERIENCED THIS WITH MY PRIUS. FORTUNATELY, I HAVE HAD NO ACCIDENTS SO FAR. I HAVE READ THAT THERE HAVE BEEN ACCIDENTS CAUSED BY THIS ISSUE. TOYOTA SHOULD STEP UP AND FIX THE PROBLEM BEFORE PEOPLE ARE INJURED DUE TO THIS DEFECTIVE BRAKING SYSTEM. MY DAUGHTER DRIVES A 2015 PRIUS. IS ANYTHING MORE BEING DONE? OR ARE THEY GOING TO WAIT UNTIL MORE ACCIDENTS HAPPEN? I STUMBLED ACROSS THIS ISSUE WHEN MY 2010 TOYOTA PRIUS 12V BATTERY REQUIRED FREQUENT JUMP STARTS. I REPLACED THE BATTERY ($300) DEC 2020. PRIOR TO THAT, I CALLED AAA AND GOT A JUMP START. BECAUSE OF COVID, I WASN'T DRIVING THE VEHICLE DAILY (WORK FROM HOME) SO IT WAS ASSUMED THE CAUSE WAS THE VEHICLE SHOULD BE DRIVEN FREQUENTLY.

04/19/2021
Components: SERVICE BRAKES
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I BOUGHT THIS CAR BRAND NEW IN 2010. TOYOTA PRIUS HYBRID. TWO WEEKS AGO THE ABS LIGHT, EMERGENCY BRAKE LIGHT, AND TRACTION CONTROL LIGHTS ALL CAME ON AND WON'T GO OFF. DEALERSHIP SAYS I NEED $2000 WORTH OF WORK. BRAKE BOOSTER/MASTER CYLINDER, BRAKE BOOSTER PUMP ASSEMBLY, BRAKE ACTUATOR INTERNAL LEAK. BRAKES ACTING WEIRD. DEALERSHIP SAYS I DON'T NEED TO DRIVE CAR, JUST PAY $2000 WHICH I DON'T HAVE. THEY SAID TOYOTA EXTENDED THE WARRANTY TO DECEMBER 2020, WHICH JUST PAST. I NEVER GOT LETTER SAYING IT WAS A PROBLEM.

04/16/2021
Components: POWER TRAIN
Incident Date: 04/14/2021
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, THE VEHICLE INDEPENDENTLY ROLLED BACKWARDS OUT OF THE DRIVEWAY. AS A RESULT, THE REAR END OF THE VEHICLE RAN INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO DRIVE AND WAS TAKEN TO A COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 173,991. THE VIN WAS NOT AVAILABLE.*DT

04/09/2021
Components: SERVICE BRAKES
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS DRIVING AND PRESSED THE BRAKE PEDAL TO MAKE A TURN. AFTER COMPLETING THE TURN I NOTICED SEVERAL WARNING LIGHTS ILLUMINATED ON THE DASH BOARD INCLUDING BRAKE, ABS, AND TRACTION CONTROL. THE BRAKES WERE VERY MUSHY BUT WORKED ENOUGH TO GET THE VEHICLE TO A SHOP. THE SHOP ASSESSED THE VEHICLE WHICH DISPLAYED CODE C1391 AND SAID IT WAS BRAKE RELATED POSSIBLY ABS SYSTEM. THEY CLEARED THE CODE IN MY VEHICLE AND BRAKES WORKED NORMAL FOR A VERY SHORT TIME BEFORE THE SAME WARNING LIGHTS APPEARED AND BRAKES WENT MUSHY AND NOT WORKING PROPERLY. I THEN LOOKED UP POSSIBLE RECALLS OR ENHANCED WARRANTIES AND I CALLED TOYOTA CUSTOMER SERVICE AND WAS TOLD THERE IS NO RECALL OR EXTENDED/ENHANCED WARRANTY FOR ANY BRAKING ISSUE ON MY VEHICLE BASED ON THE VIN NUMBER. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALER AND THEY CHARGED ME TO TEST FOR A CODE. THEY CAME UP WITH CODE C1391 AND STATE IN THEIR PAPERWORK THAT THE CAUSE IS "BRAKE BOOSTER INTERNAL FAILURE" AND RECOMMEND REPLACING THE BRAKE BOOSTER. THEIR PAPERWORK SHOWS REPLACEMENT OF A BRAKE PUMP AND BRAKE BOOSTER HAD AN EXTENDED WARRANTY BUT THAT IT EXPIRED 9/26/2020. THEREFORE THE DEALER WOULD NOT FIX MY CAR AT THE COST OF TOYOTA. MY VEHICLE HAS APPROXIMATELY 91,000 MILES AND OTHERS WITH HIGHER MILEAGE HAVE DOCUMENTED THAT TOYOTA HAS REPAIRED THIS KNOWN, WELL DOCUMENTED, EXPENSIVE (ABOUT $4,000) AND CONTINUED DANGEROUS BRAKING PROBLEM IN SEVERAL CASES. PER THE DEALERSHIP AND MY CONTACT WITH TOYOTA THEY ARE NOT WILLING TO REPAIR MY VEHICLE AT THEIR COST., WHICH AT THE TOYOTA DEALERSHIP IS ABOUT $4,000 PARTS AND LABOR. AN ADDITIONAL ISSUE IS TRUSTING TOYOTA SERVICE AND/OR PRIVATE MECHANICS THAT THEY WILL REPLACE THE PROBLEM PART(S) OR REPLACING ADDITIONAL PARTS MAKING THE REPAIR BILL HIGHER OR MAYBE NOT FIXING THE PROBLEM WHERE ADDITIONAL REPAIRS WILL BE REQUIRED BEFORE TOO LONG.

04/07/2021
Components: SERVICE BRAKES
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

TRAVELING HOME FROM TAMPA TO ST. PETERSBURG ON INTERSTATE AT 70 MPH AND SUDDENLY BREAKS FAIL. BRAKE, ABS, AND TRACTION LIGHTS COME ON. PUSHED PEDAL TO THE FLOOR AND WAS ABLE TO GET ENOUGH BRAKING TO PULL OFF THE INTERSTATE AND INTO A GAS STATION AND INTO A PARKING SPOT SAFELY. NO WARNING-JUST IMMEDIATE FAILURE. MIRACLE NO ONE KILLED. READING MANY OTHER SIMILAR STORIES FOR YEAR. WHAT IS GOING ON THAT THIS HAS NOT BEEN RECALLED????

04/06/2021
Components: SERVICE BRAKES
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD WHILE ATTEMPTING TO STOP THE VEHICLE. THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA OF TAMPA BAY (1101 E FLETCHER AVE, TAMPA, FL 33612: (813) 402-1323) ON SEVERAL OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

03/31/2021
Components: EXTERIOR LIGHTING,AIR BAGS,SERVICE BRAKES
Incident Date: 03/11/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I INHERITED A 2010 TOYOTA PRIUS 3RD GENERATION WHEN MY MOTHER PASSED A FEW YEARS AGO. I'VE SINCE HAD SEVERAL UNNECESSARY AND COSTLY PROBLEMS WITH THE CAR AS WELL AS DEALERSHIP'S OUTLOOK, TREATMENT, AND INDIFFERENCE TO THE DANGER THAT THEIR CUSTOMERS FACE--AS MANY ALREADY HAVE. THE FOLLOWING ARE SITUATIONS THAT I'M EXPERIENCING NOW. FIRST, I WAS RECENTLY LEAVING THE PHARMACY WHEN ALL OF MY WARNING LIGHTS (ABS, BRAKE, TRACTION ) SUDDENLY CAME ON AND MY BRAKES FAILED AS I WAS HEADING HOME. I'M A SINGLE MOTHER OF A SPECIAL NEEDS CHILD AND I HAD TO GET HOME TO HER. I WAS APPROXIMATELY 1 MILE FROM MY HOME AND I WAS NEARLY IN 3 ACCIDENTS THAT COULD'VE BEEN CATASTROPHIC. THANKFULLY THE ROAD WAS DRY, CLEAR, AND WITH LITTLE TRAFFIC. WE HAVE BEEN HOMEBOUND FOR WEEKS, WITHOUT TRANSPORTATION FOR DOCTORS, FOOD, ETC. OUR VEHICLE IS OUR ONLY MEANS OF TRANSPORTATION, AND WE MUST GET TO DOCTOR APPOINTMENTS, ETC. SECOND, THE CAR HAS INEXPLICABLY STALLED TWICE. THIRD, I'M CONSTANTLY HAVING TO REPLACE LIGHTS, AND HAVE BEEN PULLED OVER BY THE POLICE FOR LIGHTS NOT WORKING. FINALLY, AN AIRBAG HAS BEEN RECALLED AND ONCE I CAN AFFORD IT I'LL GET THAT FIXED AS WELL. I SPOKE WITH MY LOCAL TOYOTA DEALERSHIPS, AND AFTER EXPLAINING THE PROBLEMS, I WAS INFORMED (SEVERAL TIMES AS I WAS REPEATEDLY TRANSFERRED) THAT I HAD TO PAY AN INSPECTION FEE THAT ALSO CHANGED WITH EACH PERSON. FINALLY, I WAS TOLD I HAD TO LEAVE MY CAR THERE FOR DAYS AND THAT I WAS GOING TO PAY THOUSANDS OF DOLLARS TO FIX THE CAR. I'M UNABLE TO PAY THAT MUCH MONEY--AND THE AMOUNT KEPT CHANGING AS WELL. I HAVE RESEARCHED THESE PROBLEMS AND NOW UNDERSTAND THE METHODOLOGY AND INTIMIDATION USED ON POOR PEOPLE SUCH AS MYSELF. TOYOTA SHOULD BE ASHAMED. FIX THESE PROBLEMS THAT WILL ENDANGER AND POSSIBLY KILL YOUR CUSTOMERS FOR NOTHING MORE THAN THEIR OWN INCOMPETENCE AND GREED.

03/30/2021
Components: SERVICE BRAKES
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

JUST PURCHASE THE CAR AND THEY R REFUSING TO FIX THE ABS KNOWN ISSUE UNDER THAT ABS RECALL

03/22/2021
Components: AIR BAGS,SEATS
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 TOYOTA PRIUS HAS LEATHER SEATS AND THE PASSENGER SIDE LIGHT IS COMING ON. ACCORDING TO TOYOTA RECALL THERE WAS A PROBLEM WITH THE LEATHER SEATS AND CALIBRATION.THE SENSOR ON THE PASSENGER SIDE IS NOT COMMUNICATING WITH THE FRONT AIRBAG SO WHEN YOU SIT DOWN AND BUCKLE IN IT DOES NOT ACTIVATE THE FRONT AIRBAG. A SEATBELT AND AIRBAG LIGHT IS CONSTANTLY ON.

03/11/2021
Components: SERVICE BRAKES
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

TOYOTA PRIUS 2010 STARTED EXPERIENCING BRAKING ISSUES IN JANUARY 17, 2020. CAR WAS TAKEN TO THE DEALER THREE TIMES WITH MISS DIAGNOSIS. IN MARCH DEALER DIAGNOSED ISSUE MOST LIKELY A BRAKE BOOSTER AND PUMP ASSEMBLY WHICH WAS A KNOWN ISSUE WITH 2010 PRIUS. TOYOTA IDENTIFIED THE ISSUE IN A PREVIOUS QUALITY CAMPAIGN BUT ONLY REPAIRED IF BRAKES FULLY FAILED. BRAKE FAILURE IS WHAT IT TOOK TO HAVE YOUR CAR REPAIRED?

03/03/2021
Components: SERVICE BRAKES
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

ABS, TRACTION, AND BRAKE LIGHT STAY ON. IT IS THE ACTUATOR BRAKE AND THE COST TO FIX IS OVER $2000. I HAVE RESEARCHED THIS ISSUE WITH OTHER 2010 PRIUS' AND IT IS A COMMON ISSUE. THIS IS A DEFECT THAT TOYOTA REFUSES TO FIX EVEN THOUGH IT IS VERY COMMON AND PUTS MANY PEOPLE AT RISK.

02/27/2021
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ON TUESDAY, FEBRUARY 23, OUR BRAKING SYSTEM FAILED ON OUR TOYOTA PRIUS WHILE DRIVING ON A SIDE ROAD AFTER MONTHS OF CONTINUING WEAKNESS IN THE BRAKE PEDAL AND "LURCHING" WHEN BRAKING OVER POTHOLES. THE BRAKE SYSTEM LOST HYDRAULIC PRESSURE. UPON INSPECTION BY AN ASE-CERTIFIE MECHANIC, THEY DETERMINED THE BRAKE BOOSTER ASSEMBLY HAD LIKELY FAILED, BUT RECOMMENDED SENDING TO A TOYOTA DEALERSHIP. THEY CONFIRMED THE VEHICLE WAS UNFIT TO DRIVE. THE VEHICLE WAS SENT TO A TOYOTA DEALER. THE DEALER CONFIRMED THE BREAK BOOSTER ASSEMBLY/ACTUATOR HAD FAILED. THE DEALER ADVISED THE BRAKE BOOSTER HAD PREVIOUSLY BEEN UNDER A TOYOTA "CUSTOMER SERVICE CAMPAIGN," BUT THAT THE "WARRANTY" CAMPAIGN HAD EXPIRED. HOWEVER, HE ADVISED TOYOTA BRAND ENGAGEMENT CENTER HAS OFTEN ASSISTED CUSTOMERS WHEN THEY'RE JUST OUTSIDE THE WARRANTY PERIOD. WHEN CONTACTING TOYOTA, THEY STATED THIS VEHICLE WAS NEVER UNDER RECALL AND WAS NOT ELIGIBLE, BUT THEN SAID THEY SENT INFORMATION ON A TOYOTA SAFETY CAMPAIGN. UPON RESEARCH, WE CONTINUED TO CONFIRM THAT THE DIAGNOSIS WAS TIED TO RECALL D0H FROM JULY 2013. WE'VE ALSO REVIEWED OUR VEHICLE HISTORY, AND THE BRAKE PUMP ASSEMBLY WAS NEVER REPLACED DESPITE BEING INSPECTED CONSISTENTLY BY TOYOTA DEALERS SINCE 2013 AND UNDER RECALL. TOYOTA HAS DECLINED TO COVER THE COST OF THE REPLACEMENT FOR THE BRAKE PUMP ASSEMBLY. THE COST OF REPAIR IS NEARLY THE SAME AS THE CURRENT VALUE OF THE VEHICLE. TOYOTA BRAND ENGAGEMENT CENTER HAS DECLINED TO PROVIDE THIS INFORMATION IN WRITING, WOULD NOT PROVIDE A NAME, AND OTHERWISE ACTED COMPLETELY SKETCHY - FOR LACK OF A BETTER WORD - ANY TIME WE TRIED TO CLARIFY THE REPAIR WAS CLEARLY TIED TO THE JUNE 2013 RECALL. WE WERE VERY, VERY FORTUNATE THE BRAKES FAILED ON A SIDE STREET NEAR OUR HOME, NOT ON A HIGHWAY OR OTHER HIGH-RISK AREA. WE WOULD LIKE TOYOTA TO HONOR THE RECALL, EXTEND IT FOR OTHER CUSTOMERS, AND COVER THE COST OF REPAIR.

02/27/2021
Components: SERVICE BRAKES
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE LOST ALL REGENERATIVE BRAKING. THE ABS, TRACTION CONTROL, AND SERVICE LIGHTS ARE ALL ILLUMINATED CONTINUALLY. IT HAS BECOME DIFFICULT TO STOP AND THE HYBRID BATTERY IS DEPLETING AT A RAPID RATE WITH VERY SLOW RECHARGING.

02/23/2021
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING 20 MPH AND DEPRESSING THE BRAKE PEDAL TO ATTEMPT TO STOP THE VEHICLE, THE VEHICLE PROCEEDED TO ROLL FORWARD WHILE THE PEDAL WAS STILL DEPRESSED. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

02/16/2021
Components: SERVICE BRAKES
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

HELLO, I HAVE A PROBLEM WITH MY PRIUS 2010, I HAVE NOT IDEA WHAT HAPPENED WITH MY BRAKES WHEN I WAS DRIVING IN HIGHWAY 95 NORTH IN FLORIDA, MY BRAKES WAS HEAVY AND DIFFICULT TO PUCH, AFTER THAT PROBLEM NEVER MY CAR WAS NORMAL AGAIN .I HAVE ALL THATS LIGHT ON IN MY CAR RIGHT NOW. I AM SCARY DRIVE MY CAR WITH THIS PROBLEM. I SEE LOT UP INFORMATION OF OTHER OWNERS OF TOYOTA PRIUS 2010 AND 2011 WITH THE SAME PROBLEM BUT ANYBODY KNOT WHAT IS THE PROBLEM . MY LIGHT OF BRAKES ABS , STABILYTRAC AND OTHER SYMBOLS OF PRACAUTION IS ON IN THE SAMETIME. IS IMPORTANT FIX THIS PROBLEM . OUR HEAL AND OUR LIFE CAN NOT BE REPLACE FOR AN BRAKES PROBLEM OF THE CAR . I CALLED TOYOTA THIS WEEK FOR LET THEY KNOW THE INFORMATION ABOUT MY PROBLEM AND OTHER USERS IN INTERNET. THIS IS A BIG SECURITY PROBLEM . SOMEBODY NEED TAKE CARE THE RESPONSABILITY ABOUT THIS , THEY DID AN DIAGNOSTIC ABOUT OF THIS PROBLEM AND THEY KNOW THE PROBLEM BRAKES IN THIS MODEL PRIUS LONG TIME AGO . I WANT A SEE ANY RESULT ABOUT THIS SITUATION BECAUSE IS OUR LIFE . THIS CAN BE DANGEROUS THIS FOR OUR SAFETY ON ROAD FOR MILLON PEOPLES IN UNITED STATES OF AMERICA.

02/09/2021
Components: ENGINE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

VEHICLE AFTER AWHILE STARTS TO CONSUME OIL. IT'S RUNS OUT OF OIL VERY QUICKLY. THERE IS NO OIL LEAK.

02/06/2021
Components: SERVICE BRAKES
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WENT OVER BUMP AT RAILROAD CROSSING AND ABS, BRAKE, SLIP WARNING LIGHTS CAME ON AND REGENERATIVE BRAKING STOPPED WORKING. CAR WAS HARDER TO STOP. TOOK TO DEALER AND CAR WAS DIAGNOSED WITH THIS WORK NEEDED: REPLACE BOOSTER AND BOOSTER PUMP ASSY AND REFLASH (FAILED BOOSTER, BOOSTER PUMP) FAIL $3,259.84 CAR IS BEYOND WARRANTY FIX DATES THOUGH ALL THESE CARS WERE RECALLED IN CANADA AND A CLASS ACTION SUIT IS ONGOING IN OHIO OVER THIS ISSUE. WHY WON'T THE NTSB FOLLOW CANADA'S LEAD AND GET THESE FAILING BRAKE SYSTEMS FIXED BEFORE SOMETHING SERIOUS HAPPENS?

01/21/2021
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

MY CAR'S ABS, TRACTION, AND BRAKE LIGHTS ARE ON. I TOOK IT TO TWO SHOPS AND THEY BOTH SAID MY CAR WAS RECALLED AND TO HAVE THE DEALERSHIP FIX IT. THE RECALL IS ON THE BREAKS. THE BRAKE PEDAL IS ALSO NOT FULLY WORKING, THERE IS AN ABNORMAL LEAK OF BRAKE FLUID PRESSURE. BOTH AUTO SERVICE PLACES SAID TO DEMAND FOR THE DEALERSHIP TO TAKE CAR OF THIS BECAUSE THERE IS A CLASS ACTION LAWSUIT GOING ON FOR THIS CAR WITH THIS EXACT PROBLEM.

01/20/2021
Components: SERVICE BRAKES
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND THE TRACTION CONTROL, ABS, AND BRAKE LIGHT ALL COME ON. I GO TO USE THE BRAKES AND THE PEDAL WAS A LOT FIRMER AND WAS HARDER TO PRESS. THE CAR MAKES A BUZZING NOISE I BELIEVE IT IS THE BRAKE ACCUMULATOR. I GO TO THE NEAREST PLACE TO GET THE CODES READ. IT CAME UP WITH C1391 AND I LOOK THAT CODE UP AND IT COMES UP WITH THAT CODE IS A COMMON ISSUE WITH THE PRIUS. I READ THAT IT COULD LEAD TO BRAKE FAILURE.

01/20/2021
Components: SERVICE BRAKES
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKE BOOSTER FAILURE, LOSS PRESSURE AT BRAKE THE CAR, THE STABILITY CONTROL AND THE ABS DOESN'T WORK

01/19/2021
Components: SERVICE BRAKES
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT DRIVING AT 15 MPH, THE BRAKES FAILED TO OPERATE AS NEEDED UPON DEPRESSION OF THE BRAKE PEDAL. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL INCLUDING THE ABS, TIRE PRESSURE, TRACTION CONTROL AND EMERGENCY BRAKE LIGHTS. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HALEY TOYOTA OF ROANOKE (1530 COURTLAND RD NE, ROANOKE, VA 24012) WHERE SHE WAS INFORMED THAT THERE WAS A CRACK IN THE BRAKE BOOSTER PUMP ASSEMBLY ACCUMULATOR, A DECREASE IN THE HYDRAULIC PRESSURE, AND A DEFECTIVE BRAKE MASTER CYLINDER. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 162,000.

01/14/2021
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE CASING OF THE BRAKE ACTUATOR IS CRACKING. THE BRAKE ACTUATOR APPARENTLY IS AN UNDERLYING PROBLEM THAT TOYOTA DOES NOT WANT TO TAKE RESPONSIBILITY FOR AND FIX.

01/05/2021
Components: EXTERIOR LIGHTING
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

HEADLIGHT BULBS KEEP GOING BLOWING CONSISTENTLY.VEHICLE STATIONARY

12/30/2020
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I TRAVEL TO WORK ONE HOUR AWAY FROM HOME, ON HIGH SPEED HIGHWAY'S MY BREAK SYSTEM LIGHTS TURNED ON, TRACTION, ABS AND BREAK, BREAK PEDAL SINKS AND WILL NOT BREAK AND IS VERY DANGEROUS WHEN DRIVING HOME. I HOPE NO ONE GETS KILLED

12/29/2020
Components: SERVICE BRAKES
Incident Date: 12/28/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TOYOTA BRAKE BOOSTER PUMP HAS FAILED DUE TO MANUFACTURING DEFECTS, WHICH AFFECTED THE STOPPING OF THE VEHICLE. TOYOTA HAS ISSUED RECALL FOR THIS PROBLEM BUT ONLY FOR LATEST MODELS (2019 AND LATER). I'VE CALLED TO TOYOTA AND THEY REFUSED TO ADDRESS THIS PROBLEM. I LOOKED UP ON INTERNET AND FOUND THIS IS A WIDE SPREAD PROBLEM EXPERIENCED BY MANY OWNERS OF PRIUSES. TOYOTA MUST ISSUE THE RECALL FOR ALL THE VEHICLES AFFECTED, NOT THE LATEST ONES ONLY.

12/26/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS DRIVING ON THE HWY WITH 3 CHILDREN WHEN IT CUT OFF ON ME AND MY STEERING WHEEL WAS LOCKED . I TOOK IT TO FOUR MECHANICS I SAW THE TOYOTA DEALER AND THEY TOLD ME THAT IT WAS MY BATTERY AND NOW I KNOW THAT I HAVE A RECALL ON IT . I HAVE NOT DRIVEN MY CAR IN THREE MONTHS I'M ALSO STILL PAYING PAYMENTS ON IT . I ALSO WAS TOLD THAT IT WAS MY BREAK. I BOUGHT A NEW BRAKE BOOSTER AND PAY FOR THE REPLACEMENT AND THE PROBLEM WAS STILL HUNGRY JUST

11/28/2020
Components: SERVICE BRAKES
Incident Date: 11/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I AM HAVING AN ISSUE WITH MY BRAKE ACTUATOR/BRAKE BOOSTER. THIS IS A KNOWN ISSUE AND TOYOTA IS REFUSING TO HELP WITH THE ISSUE. THE ABS, BRAKE, AND TRACTION CONTROL LIGHT ARE ON AND REGEN BRAKING IS NOT WORKING. THEY ARE SUPPOSED TO COVER THIS BASED ON BULLETIN ZJB BUT ABSOLUTELY REFUSE ANY HELP.

11/23/2020
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WAS GOING 25 MPH YESTERDAY NOVEMBER 22, 2020 EVENING WHEN 4 (BRAKE, ABS, TRACTION & CAUTION) LIGHTS CAME ON DASHBOARD. PULLED OVER THE SHOULDER & TURNED IGNITION OFF. RESTARTED LATER & 4 LIGHTS STILL ON. FOLLOWING DAY, WENT TO DEALERSHIP & WAS TOLD BRAKE BOOSTER ASSEMBLY NEED TO BE REPLACED DUE TO INTERNAL FLUID LEAK.

11/12/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE EXPERIENCED PROBLEMS WITH THE ELECTRICAL, OIL, AND BREAK SYSTEMS EVER SINCE PURCHASING MY CERTIFIED PRE-OWNED 2010 PRIUS FROM THE DEALERSHIP IN 2013. TOYOTA HAS NEVER PROVIDED A SATISFACTORY ANSWER FOR WHAT IS ACTUALLY WRONG WITH THE ELECTRICAL SYSTEM; THE PROBLEM STILL REMAINS. TOYOTA ALSO DOES NOT HAVE AN IDEAL MAINTENANCE PLAN SET UP FOR THE KNOWN INCREASED OIL CONSUMPTION RATE THAT IS DIRECTLY LINKED TO MY MODEL VEHICLE AND HAS NOT ONLY NOT PERFORMED ROUTINE OIL CHANGES BUT ALSO SENT ME HOME AFTER A SUPPOSED OIL CHANGE WITH ZERO OIL IN MY TANK. BUT TODAY MY MAIN CONCERN THAT I TAKE ISSUE WITH AND THAT IVE ENCOUNTERED FROM THE GET-GO, HAS TO DO WITH THE BREAKS. FOR YEARS I'VE BEEN TELLING TOYOTA ABOUT HOW MY BREAKS DO THIS THING WHERE UNDER THE RIGHT CIRCUMSTANCES (THOSE BEING THINGS LIKE SLIGHT BUMPS OR RAISES IN THE ROAD, OR GOING OVER A MANHOLE COVER) THE BREAKS NOT ONLY GIVE OUT BUT ACTUALLY PROPEL ME FORWARD WITH ZERO CHANCE FOR STOPPING WHICH IS QUITE TERRIFYING ALREADY AND THEN WHEN YOU ADD IN OTHER DRIVERS ON THE ROAD INTO THE EQUATION IS A LITERAL NIGHTMARE. DESPITE MY MANY EFFORTS FOR TOYOTA TO TAKE A LOOK AT THEM THEY ALWAYS REFUSE ANY SERVICE TO THEM BECAUSE MY DASHBOARD IS NOT DISPLAYING ANY WARNING SIGNS. ALSO, DUE TO THE FACT THAT ITS NOT A CONSTANT ISSUE, MEANING IT ONLY HAPPENS UNDER THE RIGHT CIRCUMSTANCES WHICH IDK WHERE SUCH A PRECISE PLACE EXISTS NEAR THE DEALERSHIP, THEY CANT EXPERIENCE IT FOR THEMSELVES. SO MY CONCERNS ARE DISMISSED LEAVING ME TO FEND FOR MYSELF WHENEVER THESE CIRCUMSTANCES ARISE WHICH NO DOUBT AN ACCIDENT SEEMS TO BE ON THE HORIZON. THEN WITH ~114,700 MILES ON THE ODOMETER, MY ENTIRE ABS SYSTEM CRASHED WHILE I WAS IN TRAFFIC. LUCKILY I AM A BEYOND EXCEPTIONAL DRIVER AND ALSO HAVE CATLIKE REFLEXES SO WAS ABLE TO MANAGE MY WAY TO THE SHOULDER OF THE ROAD WHEN THIS OCCURRED. HOWEVER, WITH WARNING LIGHTS NOW ILLUMINATED O

11/06/2020
Components: SERVICE BRAKES
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

UPON STARTING THE CAR, THE ABS, BRAKE AND TRACTION CONTROL LIGHTS ALL CAME ON. CHECKED BRAKE FLUID AND IT WAS AT MAX LEVEL. TOOK TO DEALER AND SHOWED CODE 1391 WHICH SHOWED THE BRAKE BOOSTER AND BOOSTER PUMP ASSEMBLIES NEED REPLACING. IT'S A KNOWN PROBLEM WITH TOYOTA. A VOLUNTARY RECALL WAS ISSUED FOR OUR 2010, BUT MY SPECIFIC MODEL WASN'T INCLUDED AND RECALL EXPIRED IN 11/19 OR 150K MILES. I'M AT 150,992. THERE IS ACTIVE RECALL FOR SAME ISSUE FOR 2011-2015 MODELS. IT'S A KNOWN SAFETY ISSUE AND THEY REFUSE TO FIX IT. IT'S A $3K JOB TO REPAIR FOR A CAR THAT IS WORTH ABOUT DOUBLE THAT. WHEN THIS WARNING COMES UP, YOUR BRAKING SYSTEM IS NOT RELIABLE. HAD THIS HAPPENED WHILE DRIVING, AN ACCIDENT COULD HAVE OCCURRED. TOYOTA KNOWING THIS IS A SAFETY ISSUE NEEDS TO CORRECT IT ON ALL MODELS THAT SHOW THIS WARNING, NOT JUST SELECT MODELS.

11/05/2020
Components: ENGINE
Incident Date: 11/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BAD RINGS IN THE MOTOR. MY DEALER SAID HE IS SEEING A LOT OF PRIUS'S LIKE THIS. HE THINKS TOYOTA WILL HAVE A RECALL ON THE PRIUS SOON. CAMRY AND RAV-4 HAS ALREADY BEEN RECALLED FOR THIS REASON. MY PRIUS JUST STARTED USING A LOT OF OIL @130,000. (1QT PER 1200 MILES) PLEASE ENFORCE A RECALL FOR CONSUMER PROTECTION.

11/04/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL WAS FIRM CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO TOYOTA OF LINCOLN PARK LOCATED AT 1561 N FREMONT ST, CHICAGO, IL 60642 WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE BRAKE BOOSTER AND MASTER CYLINDER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

10/27/2020
Components: ENGINE
Incident Date: 10/26/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

UPON TURNING THE VEHICLE ON AND STARTING TO DRIVE, THE INTERNAL COMBUSTION ENGINE THEN STARTS AND EXPERIENCES ABOUT 20 SECONDS OF MISFIRING TO THE POINT THE CAR IS WITHOUT SMOOTH POWER. THIS HAPPENS AT RANDOM. IF THE CAR WAS IN THE WRONG SITUATION WHEN IT HAPPENED IT COULD CAUSE AN ACCIDENT. THE SAME THING WILL OCCASIONALLY HAPPEN WHEN PARKED AFTER WAITING FOR THE ENGINE TO START.

10/26/2020
Components: SERVICE BRAKES
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I WENT TO THE DEALER AS I WAS TOLD AFTER OPENING A CASE WITH TOYOTA,, HOWEVER THE SOLUTION WAS NOT RESOLVED TO MY SATISFACTION. BASICALLY. SAFETY PARTS WERE REPLACED FROM A RECALL ON 08/2013. A FEW YEARS LATER I GOT ANOTHER TOYOTA NOTIFICATION THAT IF I HAD THESE BRAKE BOOSTER RELATED FAILURES/LIGHTS TO BRING IT IN, I WOULD HAVE EVEN IF I HAD THE LIGHTS WITHOUT THE NOTIFICATION. THE OTHER DAY I HAD THE FAILURE RELATED TO THE DEFECTIVE PARTS INSTALLED ON 08/2013. SO SOMEWHERE BETWEEN 08/2013 AND WHEN TOYOTA NOTIFIED ME ABOUT THE LIGHTS OR THE STILL EXISTING DEFECT, THAT THERE WAS A DEFECT GOING TO HAPPEN BUT DID NOT KNOW WHEN AND TODAY I HAD THE FAILURE. I BELIEVED THAT SINCE I HAD THE ORIGINAL REPLACEMENT BRAKE SAFETY PARTS REPLACED THAT I WAS DRIVING A SAFE PRIUS. I FEEL THE SECOND REPAIR FOR THE SAME PARTS SHOULD BE COVERED SINCE WHEN THEY NOTIFIED ME THEY KNEW THERE WAS A DEFECT AND CHOSE NOT TO ABSORB THE COST OF THIS REMEDY.

10/08/2020
Components: SERVICE BRAKES
Incident Date: 09/27/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I WAS DRIVING A NORMAL COMMUTE WHEN AT RANDOM, THE ABS, BRAKE, AND TRACTION LIGHT WENT ON. THE BRAKES SEEMED TO DEPRESS QUICKER AND FELT 'OFF'. I WAS THANKFULLY CLOSE ENOUGH TO HOME. THE BRAKE LEVELS WERE FINE, HOWEVER AFTER TAKING THE CAR INTO THE DEALER, I WAS NOTIFIED THAT THE BREAK BOOSTER FAILED AND NEEDED TO BE REPLACED. AFTER RESEARCH, IT APPEARS THAT THERE WAS A RECALL FOR THIS PART IN 2013, AS WELL AS A RECENT LEGAL SUIT SUGGESTING THAT TOYOTA DID NOT INCLUDE ALL VEHICLES THAT COULD BE AFFECTED BY THIS FAULTY PART (ISSUE TYPICALLY SHOWS UP AROUND 150K MILES). I HAVE A 2010 PRIUS ( INCLUDED IN THE SUIT) WITH JUST ABOVE 150K AND WAS NEVER NOTIFIED.

10/04/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY CAR IS ACCELERATING WHILE BRAKING. WHENEVER I TRY TO BRAKE ON THE ROAD WHILE CURBING OR STOPPING AT THE TRAFFIC SIGNALS, THE CAR SKIPS/SLIDE FORWARD. IT'S GETTING WORSE ON THE RAINY TIME THOUGH.

10/01/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2020
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU3A0******
Summary

CAR SHAKES BADLY WHEN CHANGING FORM ELECTRIC TO GAS MOTOR, STARTED SMOKING IN THE BACK.

09/28/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

CAR STALLS WHILE DRIVING AND AND CHECK HYBRID SYSTEM NOTIFICATION LIGHTS UP ON THE DASH.

09/25/2020
Components: SERVICE BRAKES
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHILE COMING HOME FROM WORK, MY WIFE NOTICED THE BRAKE, ABS, AND TRACTION CONTROL WARNING LIGHTS OF THE VEHICLE CAME ON WHILE ON THE FREEWAY; MY WIFE HAD TO IMMEDIATELY GET OFF THE FREEWAY SINCE SHE NOTICED THAT SLOWING DOWN THE VEHICLE REQUIRED MUCH MORE EFFORT THAN USUAL. SHE NEARLY HAD AN ACCIDENT GOING DOWN THE FREEWAY RAMP. WE HAVE SCHEDULED TO BRING THE CAR IN FOR A FIX SINCE THIS IS A HUGE SAFETY CONCERN TO US.

09/25/2020
Components: SERVICE BRAKES
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

VEHICLE HAS APPROXIMATELY 120,000 MILES. WHILE DRIVING THROUGH TOWN OR ON THE HIGHWAY, OUR VEHICLE WILL INTERMITTENTLY LOSE REGENERATIVE BRAKING. DURING THESE INSTANCES, THE BRAKE PEDAL SOFTENS AND GREATER EFFORT MUST BE EXERTED TO SLOW AND STOP THE CAR. SOMETIMES MINUTES... AT OTHER TIMES THE NEXT DAY AFTER THE CAR HAS SAT IN THE GARAGE, THE INDICATOR LIGHTS WILL ALL TURN OFF AND REGENERATIVE BRAKING RESUMES NORMALLY. THIS CREATES A VERY UNSAFE SITUATION AS IT CAN BE UNPREDICTABLE HOW MUCH PRESSURE TO APPLY TO THE BRAKES. THIS IS BEEN NOTICED AT SLOW SPEEDS, HIGHWAY SPEEDS, IN TURNS, OR TRAVELING IN A STRAIGHT LINE. THE VEHICLE WAS DIAGNOSED AND DETERMINED TO HAVE A FAULTY BRAKE BOOSTER/ACTUATOR. THIS HAS CREATED AN UNSAFE AND UNRELIABLE SITUATION FOR TRANSPORTING MY FAMILY. WHAT IS QUITE CONCERNING IS THAT THIS OCCURRED WITH THE 2ND GENERATION PRIUS AND TOYOTA EXTENDED A HELPING HAND BY ISSUING A RECALL OR WARRANTY ENHANCEMENT. HOWEVER, MY VEHICLE WAS PRODUCED JUST MONTHS OUTSIDE OF THE 13V235000 RECALL WINDOW, YET EXPERIENCES THE SAME DANGEROUS DRIVING EXPERIENCE AS THOSE WHO WERE INCLUDED IN THE RECALL. TOYOTA NEEDS TO DO THE RIGHT THING AND THE SAFE THING BY RECALLING ADDITIONAL 3RD GENERATION PRIUS VEHICLES AND REPAIR OR REPLACE ALL FAULTY COMPONENTS BEFORE MORE CRASHES AND INJURIES OCCUR.

09/23/2020
Components: SERVICE BRAKES
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

ABS ACTUATOR HAS A LEAK. IT IS A $1200 REPAIR. MY MECHANIC, WHO ONLY WORKS ON HYBRIDS, SAID THAT THIS HAS BEEN HAPPENING A LOT WITH MY YEAR PRIUS (AS WELL AS OTHER YEARS), BUT THE EXTENDED WARRANTY ONLY COVERS 2011 AND LATER.

09/21/2020
Components: POWER TRAIN,HYBRID PROPULSION SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

09/19/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

THE MORNING OF 8/24/20, I ATTEMPTED TO START MY CAR. A MESSAGE APPEARS, "CHECK HYBRID SYSTEM". I FOUND THERE HAD BEEN A RECALL, IN 2018, THAT INVOLVES A SOFTWARE ISSUE. I HAD MY 2010 PRIUS TOWED TO KOLAR TOYOTA IN HERMANTOWN MINNESOTA, ON, I BELIEVE 8/26/20. THEY GAVE ME AN ESTIMATE OF $3200 TO REPLACE THE INVERTER. I HAD READ ABOUT THE INVERTER FAILURE BEING DIRECTLY LINKED TO SOFTWARE RECALL. THEY SAID THEY'D LOOK IN TO IT AND LATER REPLIED TO ME THAT, YES, THE INVERTER WOULD BE INCLUDED IN THE RECALL AND REPAIRED AT NO COST TO ME. THEY SAID THEY HAD ORDERED THE PART BUT MY CAR WOULD NOT BE READY UNTIL 8/31/20, AT THE EARLIEST. THEY SAID THE PART ARRIVED AND MY CAR WAS IN THE PROCESS OF BEING REPAIRED. I CONTACTED THEM AND ASKED HOW THINGS WERE GOING. THE SERVICE MANAGER, TAYLOR, TOLD ME "FOR THE FIRST TIME EVER WE HAD TWO VEHICLES, OF THE SAME MAKE BUT DIFFERENT YEARS, IN FOR THE SAME REPAIR". HE WENT ON TO SAY, ACCORDING TO FEDEX TRACKING, THE PART HAD BEEN SHIPPED BUT TRACKING SHOWED NOTHING ELSE. I ASKED HIM IF HE WAS SURE THE TRACKING WAS FOR MY PART AND NOT THE PART FOR THE OTHER VEHICLE. HE TOLD ME HE HAD NO IDEA FOR WHICH PART THE TRACKING WAS FOR. HE THEN WENT ON TO TELL ME WE WOULD JUST HAVE TO "WAIT AND SEE IF THE PART SHOWS UP". HE WENT ON TO SAY "IT COULD TAKE DAYS OR WEEKS OR LONGER" BEFORE WE KNOW IF THE PART WAS COMING IN. A FEW DAYS LATER I CALLED TO SEE IF ANY PROGRESS HAD BEEN MADE AND WAS TOLD BY TAYLOR "THE PART HAS DISAPPEARED FROM TRACKING". I ASKED HIM IF THAT MEANT IT HAD BEEN DELIVERED AND WAS POSSIBLY THE PART FOR THE OTHER VEHICLE. HE BASICALLY REPLIED HE HAD NO CLUE. HE SAID WE WOULD JUST HAVE TO WAIT AND SEE, ONCE AGAIN. I'VE BEEN CALLING EVERY TWO OR THREE DAYS SINCE THEN. SOMETIMES HE RETURNS MY CALLS. SOMETIMES HE DOESN'T. I DON'T KNOW WHAT TO DO AT THIS POINT. MY VEHICLE IS A 2010 TOYOTA PRIUS.

09/15/2020
Components: SERVICE BRAKES
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HEADQUARTER TOYOTA LOCATED AT 5895 NW 167TH ST, HIALEAH, FL 33015, (786) 235-9734, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,117.

09/11/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, ANOTHER VEHICLE CUT IN FRONT OF THE VEHICLE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STARTED TO SKID. THE CONTACT LET UP OFF THE BRAKE PEDAL TO STRAIGHTEN THE VEHICLE AND STAY IN HER LANE. THE CONTACT STATED THAT THE ANTILOCK BRAKES FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT SHE HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE BEFORE THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL. THE CONTACT CALLED FRED ANDERSON TOYOTA OF ASHEVILLE (777 BREVARD RD, ASHEVILLE, NC 28806) AND INFORMED THEM OF THE RECALL ON THE BRAKE BOOSTER PUMP ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.

09/04/2020
Components: SERVICE BRAKES
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

PREVIOUS RECALLS FOR A 2010 TOYOTA PRIUS (NHTSA CAMPAIGN NUMBER: 13V235000) AND A 2019 TOYOTA CUSTOMER SUPPORT PROGRAM (CSP ZJB) HAS ACKNOWLEDGED AN UNSAFE FAILURE MODE IN THE VEHICLE WHERE THE BRAKE BOOSTER ASSEMBLY FAILS DUE TO HIGH PRESSURE AND CAUSES THE AUTOMOBILE TO HAVE DIFFICULTY STOPPING. ON SEPTEMBER 4, 2020 WHILE DRIVING DOWN THE ROAD AT ROUGHLY 40 MPH, I EXPERIENCED INDICATION LIGHTS CONSISTENT WITH THE DESCRIPTIONS OUTLINED IN THE SAFETY RECALL AND TOYOTA SUPPORT PROGRAM. MY AUTOMOBILE ALSO HAD EXTREME DIFFICULTY COMING TO A STOP FROM 40 MPH AND I HAD TO UNSAFELY PULL TO THE SHOULDER OF THE ROAD AT SPEED TO AVOID COLLIDING WITH THE AUTOMOBILE IN FRONT OF ME. THE TOYOTA CSP ZJB DOES NOT COVER MY VEHICLE DUE TO TIME AND MILEAGE OF THE VEHICLE, BUT I FEEL THIS SAFETY CRITICAL SYSTEM SHOULD HAVE BEEN REPLACED PRIOR TO ME EXPERIENCING A FAILURE. TOYOTA SELECTIVELY ONLY REPLACED BRAKE BOOSTER ASSEMBLIES OUTLINED IN THE RECALL AND THE CSP, IF THE AUTOMOBILE WAS EXPERIENCE ISSUES. TOYOTA STOPPED SHORT OF PREVENTATIVE SAFETY MEASURES OF REPLACING THIS ASSEMBLY PRIOR TO FAILURE, LEADING TO AN ALMOST COLLISION EVENT FOR ME. INDEPENDENT RESEARCH HAS IDENTIFIED THIS ISSUE HAS BEEN RESPONSIBLE FOR OTHER TOYOTA PRIUS ACCIDENTS LEADING ME TO BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE NHTSA BEFORE OTHERS EXPERIENCE A CRITICAL SAFETY FAILURE AT NO FAULT OF THEIR OWN.

09/01/2020
Components: SERVICE BRAKES
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I WAS COMFORTABLY DRIVING MY 2010 TOYOTA PRIUS DOWN A CITY STREET ON A THURSDAY AFTERNOON--ABOUT 25 MPH, LIGHT TRAFFIC--WHEN SUDDENLY--WITHOUT ANY TRIGGER OR WARNING--I LIGHTLY PRESSED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A SPEED BUMP, AND THE BRAKES SHUDDERED, THE BRAKE PEDAL SEEMED TO TWITCH, AND THE CAR STARTED MAKING A LOUD SHRIEKING AND GRINDING NOISE EVERY 3-5 SECONDS. FOR THE RECORD, MY 2010 TOYOTA PRIUS HAS BEEN REGULARLY SERVICED AT MY LOCAL TOYOTA DEALERSHIP SINCE I PURCHASED IT IN 2018. THE LOUD SHRIEKING FELT LIKE IT WAS COMING FROM BELOW MY FEET AND FROM THE DRIVE SHAFT. I PULLED OVER--THE SHRIEKING AND GRINDING CONTINUED. I STOPPED THE CAR--THE SHRIEKING AND GRINDING CONTINUED. I GOT OUT OF THE CAR--THE SHRIEKING AND GRINDING SLOWED AFTER A FEW MINUTES. WHEN I TURNED THE CAR ON AGAIN, THE SHRIEKING AND GRINDING STARTED AND THE CAR WAS BEEPING IN A WAY I'D NEVER HEARD BEFORE. FORTUNATELY, I WAS ABOUT 4 BLOCKS FROM MY LOCAL TOYOTA DEALERSHIP. I ASKED THEM IF I WAS SAFE TO DRIVE THE FOUR BLOCKS OR IF I SHOULD GET THE CAR TOWED, AND THEY SAID I SHOULD BE SAFE TO DRIVE. I DROVE TO THE DEALERSHIP WITH THE CAR SHRIEKING AND BEEPING. THE BRAKES FELT SQUISHY AND UNRELIABLE, BUT THE DEALERSHIP HAS SAID I SHOULD BE FINE. I DROPPED OFF THE CAR. THE NEXT DAY, I GOT A CALL FROM THE DEALERSHIP SAYING THAT MY BRAKE BOOSTER PUMP AND BRAKE CYLINDER ASSEMBLY HAD TOTALLY FAILED. WHEN I ASKED THE TECHNICIAN IF THERE WAS SOMETHING I COULD HAVE DONE TO PREVENT THIS, HE SAID, 'NO, THIS IS JUST SOMETHING THAT HAPPENS TO THESE CARS.' THE BRAKE FAILURE OCCURRED ON THURSDAY, AUGUST 27, 2020. THE PHONE CALL FROM THE DEALERSHIP OCCURRED ON FRIDAY, AUGUST 28, 2020.

08/28/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.

08/25/2020
Components: SERVICE BRAKES
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ABS SYSTEM WENT OUT.

08/24/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE CARS STARTS DOES NOT STAY ON IF I TRY TO DRIVE IT WILL TURN OFF AND DIE OUT .

08/24/2020
Components: SERVICE BRAKES
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

THE RED BRAKES LIGHT, ABS LIGHT AND THE 'YELLOW SKIDDING CAR' ICON LIGHTS ALL COME ON TOGETHER, BUT INTERMITTENTLY. THE BRAKES OFTEN FEEL DIFFICULT TO PRESS DOWN UPON STARTING THE CAR. OFTER WHEN THE LIGHTS ARE ON, THE BRAKES FEEL SPONGY, OR AS THOUGH THEY MAY NOT STOP THE CAR. I TOOK THE CAR TO THE TOYOTA DEALERSHIP AND THEY CONCLUDED THAT THE MASTER CYLINDER AND OTHER PARTS NEEDED REPLACING. I FOUND OUT THAT TOYOTA HAS HAD LOTS OF PROBLEMS WITH THESE BRAKE CYLINDERS.

08/24/2020
Components: SERVICE BRAKES
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I EXPERIENCED A SIGNIFICANT LOSS OF BRAKE PERFORMANCE ACCOMPANIED BY MANY WARNING LIGHTS ON THE DASHBOARD, INCLUDING ONE THAT INDICATED A PROBLEM WITH THE ABS BRAKE SYSTEM IN MY 2010 PRIUS. UPON IMMEDIATELY TAKING THE CAR TO THE DEALERSHIP, I WAS TOLD THAT TOYOTA EXTENDED A WARRANTY PROGRAM (ZJB & ZKK) FOR THE SOURCE OF THE PROBLEM ABS BRAKE ACTUATOR/MASTER CYLINDER FAILURE, BUT THAT I WAS NOT ELIGIBLE FOR THE WARRANTY COVERAGE BECAUSE THE DEADLINE HAD EXPIRED. MY CAR WAS UNDER 150,000 MILES, AS REQUIRED BY THE WARRANTY, AND DISPLAYED THE CORRECT FAILURE CODE AS REQUIRED BY THE WARRANTY. BUT, SINCE MY CAR DID NOT EXPERIENCE THE PROBLEM OR DISPLAY AN ERROR CODE BEFORE THE END OF FEBRUARY 2020, I WAS TOLD THAT I WAS INELIGIBLE. I WAS INFORMED THAT I WOULD HAVE TO PAY OVER $4100 FOR A REPAIR THROUGH THE DEALERSHIP, BUY A NEW CAR OR TAKE MY CHANCES AND DRIVE THE CAR 'AS IS' UNTIL I COULD FIND A CHEAPER SOLUTION. THE CHEAPER SOLUTION WOULD BE TO FIND ANOTHER ABS UNIT AT A SALVAGE YARD, AND HAVE A NON-TOYOTA CERTIFIED MECHANIC INSTALL IT. THERE IS NOTHING TO INDICATE A SALVAGE YARD UNIT WILL NOT SIMPLY FAIL AGAIN. I WAS WELL WITHIN THE 150,000 MILE LIMIT OF THE WARRANTY. SO, I AM TO ACCEPT RESPONSIBILITY FOR THE REPAIR OF A PART THAT TOYOTA ADMITS IS FAULTY, AND WOULD HAVE REPLACED IF THE PROBLEM WOULD HAVE SURFACED A MERE SIX MONTHS EARLIER? I BELIEVE TOYOTA'S WARRANTY EXTENSION TO BE A MEAGER ATTEMPT AT APPEASING THE NHTSA AND OTHER AUTHORITIES SO THEY DO NOT HAVE TO LAUNCH A FULL SCALE RECALL. THEY ARE ENDANGERING THE LIVES OF HUNDREDS OF THOUSANDS OF PEOPLE WHO DEPEND ON THESE CARS ON A DAILY BASIS, AS THEY SHOULD NOT ASK THEIR CUSTOMERS TO EXPERIENCE A MAJOR BRAKE FAILURE BEFORE THE MANUFACTURER WILL AGREE TO FIX A KNOWN PROBLEM (OR NOT FIX IT, RATHER, AS THE TIME LIMIT HAS EXPIRED). TOYOTA IS PUTTING PROFITS AHEAD OF SAFETY, DURING A PANDEMIC. I THE NHTSA TO HELP US.

08/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/11/2018
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER DRIVING HIS VEHICLE FOR SEVEN HOURS, THE CONTACT HAD PARKED THE VEHICLE IN HIS FRIEND'S DRIVEWAY. THIRTY MINUTES LATER, THE CONTACT'S FRIEND RECEIVED A KNOCK ON THE DOOR FROM A FIREMAN ASKING HIM WHO OWNED A PRIUS. AFTER THE CONTACT IDENTIFIED HIMSELF AS THE OWNER, THE FIREMAN INFORMED HIM THAT HIS VEHICLE WAS INVOLVED IN A FIRE. A FIRE REPORT AND POLICE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS RESULT OF THE FIRE. THE VEHICLE WAS DESTROYED BY THE FIRE AND WAS TOWED TO AN INDEPENDENT JUNK YARD. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND THE CONTACT WAS GIVEN A CASE NUMBER. THE CONTACT WAS ALSO INFORMED THAT AN INVESTIGATION WOULD BE LAUNCHED REGARDING THE MATTER. THE CONTACT HAD SENT PHOTOS AND EMAIL CORRESPONDENCES TO THE MANUFACTURER; HOWEVER, HE NEVER HEARD BACK FROM THE MANUFACTURER. UPON INVESTIGATION, THE CONTACT DISCOVERED A RECALL ON HIS VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) WHICH HE LINKED TO HIS FAILURE. THE CONTACT HAD NOT SPOKEN TO A DEALER ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

08/20/2020
Components: ENGINE
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE DRIVING ON HIGHWAY THE VEHICLE LOSES POWER CAUSING IT TO LOCSE SPEED QUICKLY. THIS IS EXTREMELY DANGEROUS IF YOU ARE IN AN AREA WHERE IT IS HARD TO PULL OFF. IT WILL DRIVE 42MPH UNTIL THE BATTERY DIES. THIS IS MORE COMMON THAN MOST ISSUES WITH THIS MODEL. PLEASE MAKE TOYOTA REPLACE THE ENGINES IN THESE VEHICLES. "CHECK HYBRID SYSTEM"

08/20/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE IN MOTION DRIVING AT 50 MPH, WARNING BEEP SIGNALED AND CAR STARTED SLOWING DOWN. NOTIFICATION ON THE DASHBOARD READ "CHECK HYBRID SYSTEM". VEHICLE EVENTUALLY SLOWED TO A STOP AND PUT ITSELF IN NEUTRAL AUTOMATICALLY. TOOK IT TO A MECHANIC WHO SAID IT IS THE INVERTER/CONVERTER.

08/15/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

GOT CODE ABS PUMP C13591 FROM TOYOTA DEALER, THEY REFUSE TO FIX UNDER WARRANTY

08/07/2020
Components: SERVICE BRAKES
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKES SYSTEM WARNING INDICATORS LIGHT UP. BRAKES FEEL WEAK, NEED TO STEP HARDER THAN NORMAL TO START SLOWING DOWN. I LOOKED THIS UP ON THE INTERNET AND THIS A KNOWN DEFECT THAT TOYOTA COVERS UNDER 'CUSTOMER SUPPORT PROGRAM ZJB' FOR A CERTAIN PERIOD ONLY. OF COURSE IT HAPPENS RIGHT AFTER THAT COVERAGE PERIOD. THIS SHOULD BE A RECALL AS IT AFFECTS A KNOWN SAFETY ISSUE.

08/04/2020
Components: SERVICE BRAKES
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE BRAKES WENT COMPLETELY OUT ON THE VEHICLE WHILE DRIVING ON THE HIGHWAY. I HAD NO ABILITY AT ALL OTHER THAN THE EMERGENCY BRAKE. THE DEALER SAID THAT THE CAUSE WAS THE BRAKE BOOSTER AND MASTER BRAKE CYLINDER.

07/18/2020
Components: SERVICE BRAKES
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS AT HIGHWAY SPEED WHEN FOUR ANNUNCIATOR LIGHTS ILLUMINATED ON THE DASH (MASTER WARNING, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, SLIP INDICATOR). I DECELERATED VEHICLE USING ENGINE POWER THEN APPLIED BRAKES. BRAKE PEDAL DEPRESSED APPROX. 3/4 TRAVEL (MUCH FURTHER THAN NORMAL) BEFORE BRAKING ACTION FELT. I STOPPED VEHICLE, RECYCLED POWER AND WARNING LIGHTS REMAINED ILLUMINATED AND BRAKE RESPONSIVENESS WAS UNCHANGED. UPON REACHING DESTINATION, I DOWNLOADED ERROR CODE (C1391) THEN CALLED LOCAL TOYOTA SERVICE CENTER. INFORMED THAT ENHANCED WARRANTY LETTER ZJB ADDRESSED THIS ISSUE, HOWEVER COVERAGE EXPIRED 6 WEEKS AGO. SERVICE CENTER DIRECTED ME TO TOYOTA CUSTOMER CARE. TOYOTA CUSTOMER CARE CONFIRMED THAT THE REPAIR COVERAGE HAD RECENTLY EXPIRED AND THEY WERE NOT ABLE TO OFFER ANY ASSISTANCE WHATSOEVER. DUE TO THE GLOBAL PANDEMIC, MY DRIVING HAD BEEN SEVERELY CURTAILED SINCE MARCH. NOW JULY, A REQUIRED WORK TRIP LED TO THIS MALFUNCTION. THIS ISSUE SHOULD BE CLASSIFIED AS A RECALL AND NOT A WARRANTY WITH AN EXPIRATION. A MAJOR, FLEE-WIDE BRAKING ISSUE SHOULD REQUIRE THE MANUFACTURER TO REPAIR.

07/17/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

PRIUS HAS LESS THAN 100K MILES AND HAS BEEN RUNNING PERFECTLY. TODAY WHILE DRIVING, THE BRAKE, ABS AND TRACTION CONTROL LIGHTS CAME ON SIMULTANEOUSLY AND BEGAN ALARMING, WHILE SUDDENLY MY BRAKE LOCKED UP. THIS COULD CAUSE ACCIDENT AND INJURY IF IT OCCURRED UNDER THE RIGHT CIRCUMSTANCES. APPARENTLY THERE WAS A PREVIOUS BRAKE BOOSTER RECALL THAT I WAS NEVER NOTIFIED OF AND WHICH HAS SINCE EXPIRED. THIS RECALL SHOULD BE REISSUED TO INCLUDE THE MANY 2010 PRIUSES AFFECTED BY THIS PROBLEM.

07/10/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AT START-UP THE AIR BAGS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKWAY TOYOTA LOCATED AT 50 SYLVAN AVE, ENGLEWOOD CLIFFS, NJ 07632, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CLOCKSPRING SPIRAL CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,680. *LN CONSUMER STATED PRIUS WAS NOT PART OF THE RECALL.*JB

07/07/2020
Components: SERVICE BRAKES
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE BRAKES FAILED ON THE VEHICLE AND I LOST ALL ABILITY TO STOP. SEVERAL DASHBOARD LIGHTS WERE TRIGGERED ABOUT LOSS OF ABS AND BRAKING. I WAS ABLE TO STOP THE VEHICLE ONLY THROUGH THE EMERGENCY BRAKE. THE TOYOTA DEALER INDICATED THAT THE PROBLEM WAS A FAILED BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE AND TPYOTA NEEDS TO RECALL AND REPAIR THIS IISSUE.

07/03/2020
Components: SERVICE BRAKES
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TRACTION WARNING LIGHT, BRAKE LIGHT AND ABS LIGHT ALL CAME ON AT SAME TIME WHILE DRIVING ON THE HIGHWAY. I WAS TOLD BY A TOYOTA DEALERSHIP IT IS A MALFUNCTION WITH THE BRAKE BOOSTER WHICH IS ROUGHLY A $3000.00 REPAIR JOB AT TOYOTA DEALERSHIP. CUSTOMER SUPPORT PROGRAM "ZJB" WAS CREATED BY TOYOTA NORTH AMERICA FOR THIS ISSUE IN RESPONSE TO THOUSANDS OF PRIUS MODELS EXPERIENCING THIS SEVERE MALFUNCTION, HOWEVER, MY 2010 PRIUS IS NO LONGER ELIGIBLE FOR COVERAGE FOR THIS REPAIR, EVEN THOUGH OTHER PRIUS MODELS ARE STILL ELIGIBLE FOR COMPLETE COVERAGE FOR THIS REPAIR. THIS IS A SAFETY HAZARD AND TOYOTA NORTH AMERICA NEEDS TO STAND BY COVERAGE FOR THIS GRAVE MALFUNCTION FOR ALL MODELS REGARDLESS OF YEAR OR MILEAGE. THE DEALERSHIP TOLD ME THE CAR IS NOT SAFE TO DRIVE, THE BRAKES ARE NOT OPERATING AT FULL CAPACITY. THIS IS A SAFETY HAZARD AND HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY. *TR

06/23/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY ABS SYSTEM STARTED SHOWING SIGNS OF PROBLEMS, AND I STARTED GETTING CODES FOR ALL SORTS OF BRAKE-RELATED ISSUES. MY BRAKES ENDED UP LOCKING UP AND NOT WORKING, AND MY BATTERY IN MY CAR DIED BECAUSE IT WAS THE BRAKE SYSTEM WAS NOT ABLE TO RECHARGE MY BATTERY. EVEN THOUGH I STARTED HAVING ISSUES WITH IT IN FEBRUARY, APPARENTLY TOYOTA SAID THAT BECAUSE I HAD A 2010 PRIUS, THAT SINCE NOVEMBER 31, 2019 HAD PASSED, THE RECALL/EXTENDED WARRANTY "RAN OUT" ON IT. EVEN THOUGH THIS IS A PROBLEM THAT OBVIOUSLY WASN'T FIXED IN THE FIRST PLACE. SO WHEN I TOOK IT TO THE DEALERSHIP TO GET A DIAGNOSTICS RAN ON IT, THEY SAID THAT THEY NEEDED $3,200 TO FIX THE VEHICLE. THIS INCLUDED BOTH THE PURCHASING AND INSTALLATION OF A NEW BRAKE BOOSTER/MASTER CYLINDER ASSEM AND AN ABS PUMP MOTOR ASSEM. I OBVIOUSLY DO NOT HAVE THE MONEY FOR THE REPAIR AND THEY ARE TELLING ME TO GO KICK ROCKS. THIS IS NOT RIGHT AND BECAUSE OF THE BRAKE ISSUE NOT BEING FIXED IN THE FIRST PLACE, IT THEN ALLOWED MY BATTERY (WHICH RUNS AROUND $1,500) TO GET COMPLETELY DRAINED AND PREVENTED IT FROM BEING PROPERLY RECHARGED BY THE BRAKE SYSTEM. *TR

06/16/2020
Components: SERVICE BRAKES
Incident Date: 06/09/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 40 MPH, THE VEHICLE IN FRONT SUDDENLY STOPPED, THE BRAKE PEDAL WAS DEPRESSED HOWEVER IT FAILED TO ENGAGE CAUSING HIM TO REAR END THE OTHER VEHICLE. THE CONTACT MENTIONED THAT HER HUSBAND WAS ALREADY DEPRESSING THE BRAKE PEDAL WHEN THEY COMPLETELY FAILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER IN THE OTHER VEHICLE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE DUE TO FEELING NAUSEOUS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AUTO BODY REPAIR FACILITY WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE CONTACT STATED THAT THE VEHICLE WAS A POSSIBLE TOTAL LOSS AAS THE RADIATOR AND ENGINE WAS DAMAGED. THE VEHICLE HAD BEEN SERVICED AT CLEARWATER TOYOTA (21799 US HWY 19 N, CLEARWATER, FL 33765 800-667-905) FOR A BRAKE ISSUE. THE DEALER REFUSED TO REPAIR THE BRAKES UNDER AN EXTENDED WARRANTY DUE TO AN INCORRECT CONSISTENT FAILURE CODE. THE MANUFACTURER STATED THAT THE SENSOR WAS NOT ALERTING ENOUGH FOR THE REPAIRS TO BE COVERED. THE FAILURE MILEAGE WAS 200,000.

06/06/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I BROUGHT MY TOYOTA PRIUS TO TOYOTA DEALER AS ABS ALERT WAS ON AND I LOST CONTROLLING THE BRAKE. TOYOTA DEALER GAVE ME AN ESTIMATE FOR REPAIR AT $2,850.00 ( P1391 ABNORMAL LEAK IN ACCUMULATOR PUMP REC MASTER CYLINDER WITH BRAKE BOOSTER AND BRAKE BOOSTER PIMP ASSEMBLY) DUE WARRANTY ENHANCEMENT EXPIRED 05.09.2020 OR 150,000,MILES. I'VE GOT ABS ALERT IN THE BEGINNING OF MAY'20, HOWEVER, DUE TO COVID-19 STAY-HOME ORDER, I HAD TO STAY HOME AND WON'T ABLE TO BRING MY CAR UNTIL END OF MAY, .2020. I WAS ADVISED BY TOYOTA DEALERSHIP TO CONTACT TOYOTA CUSTOMER RELATION AS THEY MAY CONSIDER TO EXTEND THE WARRANTY, SO I CONTACTED TOYOTA CUSTOMER RELATION( ACTUALLY I WAS TRANSFERRED TO FINANCIAL DEPARTMENT) AND THEY DENIED TO EXTEND THE WARRANTY, AND THEY REPEATED AS " WARRANTY IS WARRANTY" . I WAS VERY DISAPPOINTED WITH TOYOTA'S UNKIND DECISION AND SERVICE UNDER COVID-19 SITUATION. I READ TOYOTA 2010 HAS PROBLEMS OF BRAKE ISSUES, SO I WANT TOYOTA TAKE A RESPONSIBILITY TO FIX MY BRAKE PROBLEM. *TR

06/06/2020
Components: EXTERIOR LIGHTING
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

LOW BEAM STARTED GETTING DIM, BUT WERE BRAND NEW. THEY BOTH SUDDENLY FAILED ON THE HIGHWAY ALMOST CAUSING A CRASH. I REPLACED BULBS AND THEY WERE DIM AGAIN. I WENT TO BUY THE TOP LINE HEADLIGHTS THINKING THAT WAS THE ISSUE, BUT I DISCOVERED THE PASSENGER SIDE HEADLIGHT ASSEMBLY WAS CORRODED AND MELTED. ONCE I TURNED THE CAR ON IT BEGAN SMOKING. I CAN'T INSTALL ANY LIGHTS NOW. *TR

06/02/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKES AND VDC SYSTEM CONSTANTLY ENGAGE DURING U-TURNS, TIGHT TURNING CIRCLES, CAUSING THE CAR TO BRAKE UNEXPECTEDLY. WHILE NOT ACCIDENT HAS HAPPENED, IT HAS CAUSED A FEW NEAR MISSES AS MY WINDOW TO TURN SHRINKS BECAUSE THE CAR IS BRAKING. *TR

05/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

VEHICLE SHUTTERED AND WARNING LIGHTS CAME ON WHILE DRIVING ON BUSY ROADWAY. WAS ABLE TO PULL ONTO SIDE STREET AND STOPPED VEHICLE. OUTSIDE TEMPERATURES WERE OVER 100 DEG F AND MY WIFE WAS ALONE WITH THE VEHICLE. ATTACHED MECHANIC ESTIMATE LISTS CODES AND INDICATES THE INVERTER FAILED. WE HAD THE ECU UPDATED IN 2016 TO AVOID THIS FAILURE BUT BELIEVE TOYOTA'S ECU FLASH FAILED TO FIX THE ISSUE. SUBSEQUENT EXTENDED WARRANTY DID NOT COVER THIS VEHICLE'S VIN # ACCORDING TO TOYOTA DEALERSHIP WE CONTACTED ON 05/29/2020. *TR

05/27/2020
Components: STRUCTURE
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

FACTORY DEFECTIVE PAINT RESULTED IN PEELING PAINT. CONTACTED TOYOTA BY EMAIL & PHONE & THEY REFUSE TO REIMBURSE ME $3,529.04 THAT I PAID TO HAVE MY CAR REPAINTED, INSISTING THAT MY TOYOTA PRIUS III IS NOT INCLUDED IN THE DEFECTIVE PAINT RECALL. I HAVE A CASE [XXX] ON FILE WITH CONSUMER ASSISTANCE OFFICE METRO WEST. YOU HAVE MY PERMISSION TO CONTACT FRED NASSIF AT BRIDGE ST. AUTO BODY, 781-326-8707 FOR ASSISTANCE REGARDING THE PEELING PAINT. HE CAN PROVIDE YOU WITH VERIFICATION & PICTURES.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

05/26/2020
Components: SERVICE BRAKES
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHILE DRIVING ON THE HIGHWAY THE ABS WARNING LIGHT, BRAKE LIGHT AND TRACTION LIGHT ALL CAME ON AT ONCE, TOOK TO LOCAL TOYOTA SPECIALIST, DIAGNOSED THE CODE AS C1391, AN ABNORMAL LEAK IN BREAK BOOSTER ACCUMULATOR. MECHANIC INFORMED ME THAT THIS ISSUE WAS PREVIOUSLY UNDER SAFETY RECALL AND MY VEHICLE HAD THE PROPER REPAIRS DONE, CLEARLY THIS IS AN ONGOING SAFETY ISSUE WITH THIS VEHICLE THAT IS NOT BEING PROPERLY ADDRESSED BY TOYOTA. IT IS ALSO AN EXTREMELY EXPENSIVE REPAIR WHICH TOYOTA NEEDS TO BE FINANCIALLY RESPONSIBLE FOR. *TR

05/19/2020
Components: SERVICE BRAKES
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKES FAILED WHILE DRIVING CAR (IN MOTION) WHICH ALMOST CAUSED AN ACCIDENT. THE RED WARNING "BRAKE" LIGHT, YELLOW "ABS" AND YELLOW TRACTION CONTROL LIGHT ALL ILLUMINATED. THIS APPARENTLY IS A KNOWN ISSUE FOR THE TOYOTA PRIUS AND I HAVE CONTACTED THEM CONCERNING THE ISSUE BUT THEY WILL NOT PAY TO FIX THE PROBLEM. MY CAR CANNOT BE DRIVEN AT THIS POINT. THIS ISSUE IS A SERIOUS HAZARD AND COULD EASILY RESULT IN AN ACCIDENT. THEY NEED TO ISSUE A RECALL. *TR

05/18/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WARNING LIGHTS FOR ABS, BRAKE AND SYMBOL INDICATING TRACTION CONTROL IS OPERATING ALL LIT SIMULTANEOUSLY WITH A CORRESPONDING CHANGE IN BRAKE PEDAL FEEL. TOYOTA DEALER DIAGNOSED BRAKE BOOSTER FAILURE AND INITIALLY QUOTED $1,915 TO REPAIR THEN CALLED BACK TO REVISE THIS TO $2,915. THERE HAVE BEEN RECALLS ON THIS PART JUST NOT COVERING MY VIN. *TR

05/18/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

CODE C-1391 LEAK IN BRAKE ACCUMULATOR.THESE SHOULD BE A RECALL WITH TOYOTA PUTTING A BAD BRAKE ACCUMULATOR IN PRIUS MODEL.I NOTICE IT WAS A SECONDARY RECALL WITH THIS PART.TOYOTA KNOW THIS IS A SAFETY PROBLEM WHEN THIS HAPPEN THE CAR GOES TO MANUAL BREAKING AND YOU CAN LOSE CONTROL OF THE CAR.PLEASE LOOK INTO THIS PROBLEM. *TR

05/17/2020
Components: SERVICE BRAKES
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

ON FRIDAY, MAY 15 2020 I TURNED ON MY CAR AND SAW ABS, BRAKE AND VEHICLE TRACTION LIGHTS ILLUMINATED. THE BRAKE PEDDLE ALSO FELT ODD. WITHIN 30 MINUTES I TOOK IT TO MY LOCAL TOYOTA DEALER. THE SERVICE WRITER HAD A CLEAR IDEA OF WHAT WAS HAPPENING AS SHE SAID THIS HAS BEEN HAPPENING A LOT TO PRIUS MODELS. SURE ENOUGH THE DIAGNOSTIC CODE C1391. I WAS TOLD I NEEDED TO REPLACE THE BRAKE BOOSTER/PUMP ASSEMBLY WHICH WOULD COST ME $3,000! UPON RESEARCH, MY CAR WAS COVERED UNDER A TSB TILL NOVEMBER 30, 2019, BUT ONLY IF THEY FAILED. THERE WAS NO RECALL ISSUED BY TMS TO PRO-ACTIVELY FIX A KNOWN BRAKE DEFICIENCY. MY CAR HAS 159,000 MILES, I HAVE NEVER HAD ANYONE SERVICE MY VEHICLE BESIDES TOYOTA DEALERSHIPS (EXCEPT TIRES). I CALLED TMS TO CORPORATE TO SEE IF I COULD BE OFFERED ASSISTANCE, BUT WAS FLAT OUT DENIED (I CAN PROVIDE THAT CASE NUMBER IF NEEDED).I FIND IT ODD THAT TOYOTA BEGAN PHASE2 ON 2011-2015 FOR SAME ISSUE THAT LASTS TILL APRIL 2021. IT IS UNSETTLING THAT IF TOYOTA KNOWS ABOUT THE BRAKE BOOSTER AND PUMP PROBLEMS, WHY THEY DON'T HAVE A RECALL, BUT RATHER A WAIT AND SEE IF IT FAILS UNDER THEIR 'SECONDARY/ENHANCED WARRANTY'. UPSET THAT IF THIS HAPPENED 5 MONTHS AGO, THIS WOULD HAVE FALLEN UNDER THEIR GUIDELINE TO REPAIR.

05/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I OWN A 2010 TOYOTA PRIUS WITH 97K AND IT IS IMMACULATE. IN MARCH 2019, THE INSTRUMENT CLUSTER (AN ELECTRONIC COMPONENT IN THE DASHBOARD CONTAINING THE GAS GAUGE, SPEEDOMETER, AND GEAR POSITION) STOPPED WORKING ENTIRELY ONE DAY UPON STARTING THE CAR. I RESEARCHED THE ISSUE AND IT'S MY UNDERSTANDING THAT A FAULTY CAPACITOR ON THE LOGIC BOARD WITHIN THE INSTRUMENT CLUSTER IS THE CULPRIT. TOYOTA CAN REPLACE THE INSTRUMENT CLUSTER BUT ONLY AT MY COST AND FOR OVER $1000. TOYOTA ISSUED A WARRANTY ENHANCEMENT NOTICE TO EXTEND MANUFACTURER WARRANTY ON THIS INSTRUMENT CLUSTER PROBLEM, BUT IT ONLY APPLIES TO 2004-2009 MODELS. THIS ELECTRONIC ISSUE HAD NOT BEEN ENTIRELY RESOLVED BY TOYOTA IN LATER MODELS AS MANY OTHERS ARE FACED WITH THE SAME ISSUE. AM I MONETARILY RESPONSIBLE FOR THE REPAIR OF THE INSTRUMENT CLUSTER? DOES NHTSA HAVE ONGOING SUPPORT TO PRIUS OWNERS FOR THIS ISSUE? SHOULD I FILE A SMALL CLAIMS LAWSUIT? *TR

05/14/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TOYOTA USA FAILED TO HONOR REPAIR DEFECT WITHIN THE BRAKE BOOSTER PUMP ASSEMBLY. WHEN THIS DEFECT OCCURS, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL MADE ILLUMINATE, I EXPERIENCE INCREASED STOPPING DISTANCE, REDUCED HYDRAULIC PRESSURE WITHIN YOUR BRAKE SYSTEM, THE DEACTIVATION OF BRAKE ASSIST, & THE DEACTIVATION OF VEHICLE STABILITY CONTROL.TOYOTA PREVIOUSLY ISSUED AT LEAST 2 SAFETY RECALLS. DESIGNED TO PREVENT SIMILAR DANGEROUS OCCURRENCES. HOWEVER, HUNDREDS OF THOUSANDS OF PRIUS MODELS 2010-2015 WERE EXCLUDED FROM THOSE SAFETY RECALLS INCLUDING MY 2010 MODEL. AS OF TODAY TOYOTA USA FILED CASE NUMBER 2005052305. SAFETY RECALL IN TORRANCE CALIFORNIA DATED JUNE 4, 2013 STATED TOYOTA SALES USA WAS CONDUCTING A VOLUNTARY SAFETY RECALL INVOLVING OVER 87,000 MODEL 2010 TOYOTA PRIUS HOWEVER I CALLED TOYOTA TODAY AND THE INSISTED MY VEHICLE WAS EXCLUDED EVEN THOUGH IN BARELY HAS 100,000 MILES WE JUST BEGAN TO EXPERIENCE THESE BRAKE SYMPTOMS. CUSTOMER REP INSISTED IT WAS TOYOTA VOLUNTARY RECALL NOT ENFORCED SO MY VEHICLE DID NOT EVEN QUALIFIED FOR A CUSTOMER SUPPORT SERVICE. PLEASE HELP US HAVE TOYOTA FIX THIS SAFETY ISSUE ASAP BEFORE SOMEONE HAS A MAYOR ACCIDENT. WARNING LIGHTS FOR ABS, STABILITY CONTROL, AND WARNING LIGHTS ALL CAME ON AT ONCE. BRAKES BECAME SPONGY WHEN PRESSED. WAS ABLE TO STILL BRAKE BUT WITH MUCH MORE EFFORT AND NOT CONFIDENT IN THE BRAKING. I HAD IT TOWED TO A LOCAL MECHANIC AND THE DIAGNOSTIC ERROR CODE REGISTERED "C1391". PER MECHANIC THIS IS FOR ABS ACCUMULATOR, OR BOOSTER PUMP FAILURE OR LEAK PER MECHANIC. THIS HAPPENED OUT OF THE BLUE, NO WARNINGS. PER TOYOTA THE PART REQUIRED ARE CYLINDER ASSEMBLY BRAKE AND BRAKE PUMP ASSEMBLY. COST TO REPAIR THESE PARTS PER TOYOTA WOULD BE ESTIMATED AT $2700.. ATTACHED VIDEO OF ACTUATOR'S LOUD NOISE IT PRODUCES & DASHBOARD SHOWING ABS FAILED& BRAKES LIGHTS/ALSO FAILED ATTEMPT TO SOLVE THIS WITH TOYOTA USA. *TR

05/11/2020
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

HEAD GASKET WORN OUT AND LEAKS OIL WHEN UNDER PRESSURE (DRIVING) . *TR

05/08/2020
Components: SERVICE BRAKES
Incident Date: 04/29/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE PRIUS HAVE BEEN GREAT AND HAVE BEEN SERVICED WITH OIL CHANGES, SPARK PLUGS ETC. IT RUNS LIKE A CHAMP WITH 159K MILES, BUT ALL OF A SUDDEN ONE DAY, THE TRACTION CONTROL, ABS, AND BRAKE LIGHTS ALL CAME ON AT ONCE. THE BRAKE PRESSURE FEELS SOFTER AND THAT WHIRRING NOISE IS HEARD EVERY FEW SECONDS. DEALERSHIP SAID IT WAS THE BRAKE ACTUATOR AND WOULD COST 3K TO FIX. APPARENTLY THERE WAS AN EXTENDED WARRANTY FOR IT BUT IT ENDED IN NOVEMBER 2019. ATTEMPTED TO CALL TOYOTA, BUT NO HELP. *TR

05/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS NOTIFIED BY TOYOTA THAT MY VEHICLE HAD TWO RECALLS. ONE OF THESE WAS INVOLVING THE INVERTER PUMP. I VISITED A TOYOTA SERVICE DEALER FEBRUARY 15, 2020 TO HAVE THESE RECALLS TAKEN CARE OF. IN THE BEGINNING OF MAY 2020 I HAD DRIVEN JUST A FEW MILES FROM MY HOUSE WHEN ALL OF MY WARNING LIGHTS CAME ON. ONE OF WHICH SAID "CHECK HYBRID SYSTEM". I SLOWLY DROVE MY CAR TO THE NEAREST TOYOTA SERVICE A FEW DAYS LATER. I HAD NOT DRIVEN MY CAR OTHERWISE AFTER THE LIGHTS CAME ON. I RECEIVED AN UPDATE FROM TOYOTA SAYING MY INVERTER PUMP HAD FAILED AND THAT I NEEDED A POWER MODULE. THEY ESTIMATED A TOTAL CHARGE OF $3,500 WOULD COVER THE COSTS OF FIXING MY CAR. I REALIZED THAT I HAD BEEN AT A TOYOTA SERVICE JUST MONTHS BEFORE TO GET MY RECALL TAKEN CARE OF, FOR THIS EXACT INVERTER PUMP ISSUE. IT WAS CONFUSING TO ME THAT THE PART TOYOTA WAS SUPPOSED TO FIX, WAS ALL OF A SUDDEN BROKEN. DID THEY NOT TAKE CARE OF THIS IN FEBRUARY AS THEY WERE SUPPOSED TO? NOT ONLY WERE THEY TRYING TO CHARGE ME, BUT THEY WERE DENYING THAT THEY HAD TO FIX IT FOR FREE SINCE THE PROBLEM WAS "FIXED" ALREADY BY TOYOTA IN FEBRUARY AND SINCE IT HAS BROKEN AFTERWARDS, THAT IT IS NO LONGER THEIR RESPONSIBILITY TO FIX. IF IT WAS REALLY FIXED IN FEBRUARY HOW COULD IT BE FAILING JUST THREE MONTHS LATER. THEY SEEMED TO BE UNAWARE THAT THERE WAS ACTUALLY AN EXTENDED WARRANTY ON MY VEHICLE MODEL FOR THIS ISSUE SPECIFICALLY. I HAD COME ACROSS THIS FACT ONLINE AFTER RESEARCHING THE PROBLEM MYSELF. THEY CALLED ME BACK TO AGREE THAT THERE WAS IN FACT AN EXTENDED WARRANTY AND THAT NOW THEY COULD FIX THE INVERTER. IT IS CONCERNING THAT THEY WOULD NOT ALREADY KNOW THAT THE INVERTER PUMP WAS A RECENT RECALL, AND THAT MY CAR HAD AN EXTENDED WARRANTY. TOYOTA SHOULD BE AWARE OF THEIR OWN RECALLS AND WARRANTIES. I WAS STILL CHARGED OVER $700 TO HAVE MY CAR FIXED. I DO NOT BELIEVE I SHOULD HAVE BEEN CHARGED ANYTHING. *TR

04/29/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DEFECT WITHIN THE BRAKE BOOSTER PUMP ASSEMBLY. IF THIS DEFECT OCCURS, VARIOUS WARNING LAMPS ON THE INSTRUMENT PANEL MADE ILLUMINATE, I EXPERIENCE INCREASED STOPPING DISTANCE, REDUCED HYDRAULIC PRESSURE WITHIN YOUR BRAKE SYSTEM, THE DEACTIVATION OF BRAKE ASSIST, AND/OR THE DEACTIVATION OF VEHICLE STABILITY CONTROL. TOYOTA HAS PREVIOUSLY ISSUED AT LEAST TWO SAFETY RECALLS ' D0H AND K0L ' DESIGNED TO PREVENT SIMILAR DANGEROUS OCCURRENCES. HOWEVER, HUNDREDS OF THOUSANDS OF GENERATION III PRIUS VEHICLES (2010-2015 MODEL YEARS) WERE EXCLUDED FROM THOSE SAFETY RECALLS.

04/27/2020
Components: SERVICE BRAKES
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ABS BREAK PARKING LIGHT COME ON

04/15/2020
Components: SERVICE BRAKES
Incident Date: 03/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

WHILE DRIVING, WE MADE A LEFT TURN ON A CITY STREET, WARNING LIGHTS FOR ABS, STABILITY CONTROL, AND WARNING LIGHTS ALL CAME ON AT ONCE. BRAKES BECAME SPONGY WHEN PRESSED. WAS ABLE TO STILL BRAKE BUT WITH MUCH MORE EFFORT AND NOT CONFIDENT IN THE BRAKING. I HAD IT TOWED TO A LOCAL MECHANIC AND THE DIAGNOSTIC ERROR CODE REGISTERED "C1391". PER MECHANIC THIS IS FOR ABS ACCULATOR, OR BOOSTER PUMP FAILURE OR LEAK PER MECHANIC. THIS HAPPENED OUT OF THE BLUE, NO WARNINGS. LUCKILY WHILE DRIVING WE WERE DRIVING IN TOWN AND AT A SPEED OF ONLY ABOUT 15-25 MPH AND WE WERE NOT ON THE FREE WAY OR AT HIGH SPEED. PER TOYOTA THE PART REQUIRED ARE CYLINDER ASSEMBLY BRAKE AND BRAKE PUMP ASSEMBLY. COST TO REPAIR THESE PARTS PER TOYOTA WOULD BE ESTIMATED AT $2700. LOCAL DEALERSHIP WOULDN'T DO ANYTHING UNTIL IT REGISTERED THE CODE AGAIN. THE DEALERSHIP SERVICE ADVISOR, SAID UNTIL THE CODE IS TRIGGERED AGAIN THEY WOULDN'T DO ANYTHING. ALSO AFTER THE CODE WAS RESET THE BRAKES WORKED NORMAL AGAIN. THIS IN MY OPINION IS A SAFETY ISSUE! *TR

04/11/2020
Components: SERVICE BRAKES
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS DRIVING AT A SPEED AROUND 60 MPH AND HAD TO BREAK SUDDENLY AND THE CAR DID NOT BREAK RIGHT AWAY AND TOOK MORE THAN NORMAL TO SLOW DOWN. I JUST HAD THE INSPECTION A MONTH AGO AND I WAS SAID I HAD PLENTY OF BREAKS LEFT.

04/09/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/04/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE 'CHECK THE HYBRID SYSTEM 'WINDOW ON DASHBOARD. INDEPENDENT MECHANIC CHECKED AND TOLD ME THAT IT HAS PROBLEMS WITH INVERTER. TOYOTA HAS AND HAD MULTIPLE RECALLS BUT THEY ARE DOING SOME TYPE OF REPROGRAMMING WHICH ISN'T HELPFUL. IT IS EXPENSIVE AND COMMON PROBLEM.

03/31/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE BRAKES WARNING LIGHT, ABS WARNING LIGHT AND SEVERAL OTHER WARNING LIGHTS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF SANTA BARBARA LOCATED AT 5611 HOLLISTER AVE, GOLETA, CA 93117, (833) 779-4500) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.

03/22/2020
Components: EXTERIOR LIGHTING,SEAT BELTS,SERVICE BRAKES
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

ABS SYSTEM FAILS, REAR PASSENGER SEAT BELT ISSUE, HEADLIGHT BULBS BURNED TOO MUCH

03/16/2020
Components: SERVICE BRAKES
Incident Date: 03/10/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHEN I WAS DRIVING ON WEST PACES ROAD IN ATLANTA, I TRIED TO BRAKE AND THE BARAKES DID NOT WORK . THEREFORE I WENT DIRECTLY INTO THE BACK OF THE CAR IN FRONT OF ME. I MUST PRECISE THAT THE BRAKES PAD WERE NEW, THE BRAKE LIQUID WAS OK. I WAS DRIVING AT 30 MILES AN HOUR.

03/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

HYBRID SYSTEM SHUT DOWN WHILE TRAVELING. LOSS OF POWER HAZARD. HYBRID SYSTEM MALFUNCTION INDICATED ALONG WITH LOSS OF TRACTION AND TROUBLE INDICATOR ON DASH. *BF

03/06/2020
Components: SERVICE BRAKES
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING 20 MPH, THE ANTI-LOCK BRAKE SYSTEM, STABILITY CONTROL AND BRAKE WARNING INDICATORS ILLUMINATED AND THE VEHICLE BRAKE ABILITY BEGAN TO DELAY. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE BRAKE BOOSTER HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.

03/05/2020
Components: SERVICE BRAKES
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

BRAKES FAIL WHEN APPLIED STEADILY WHILE MOVING ON A WET OR BUMPY SURFACE CAUSING THE CAR TO CONTINUE FORWARD UNLESS THE PEDDLE IS PRESSED AGAIN FIRMLY. THIS HAPPENS ON THE CITY STREETS WHILE MOVING IN A STRAIGHT LINE. THIS APPEARS TO BE DUE TO THE KNOWN ABS PROBLEM IN THE 2010 PRIUS AND WAS SUPPOSED TO HAVE BEEN CORRECTED BYWAY OF A SOFTWARE PATCH, WHICH I AM TOLD BY CHUCK PATTERSON CHICO TOYOTA HAS ALREADY BEEN DONE AND NO FURTHER EHLP COULD BE EXPECTED FROM TOYOTA.

03/03/2020
Components: SERVICE BRAKES
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

NOTICED BRAKES PULSING AT VERY SLOW SPEEDS. LOOKED UP SYMPTOMS ONLINE AND DETERMINED IT WAS FROM BRAKE BOOSTER LEAK ISSUE. TOOK TO DEALERSHIP BUT BECAUSE NO CODES SHOWED UP ON DIAGNOSTIC MACHINE, WAS TOLD NOTHING WRONG. (THAT WAS AT 147,000 MILES.) FAST FORWARD 6 MONTHS AND WARNING LIGHTS CAME ON WHILE DRIVING AND BRAKING BECAME VERY SPONGY. TOOK BACK TO DEALERSHIP AND NEEDS BRAKE BOOSTER PUMP AND BRAKE CYLINDER ASSEMBLY REPLACED. NOW HAS 155,000 MILES AND IS 5000 MILES PAST WARRANTY. LONG STORY SHORT IS THAT I WAS ABLE TO DETERMINE AN ISSUE LONG BEFORE THEIR COMPUTER COULD DETECT ANYTHING. BUT BECAUSE I'M NOW PAST WARRANTY, I HAVE TO PAY $2600 FOR REPAIR.

03/03/2020
Components: AIR BAGS,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

THE CAR I HAVE 3 DASH LIGHTS WE PULL THE CODE THROUGH COMPUTER IT WAS C13 91. THAT MEANS THE CAR HAVE AN ACTUATOR IT'S NOT WORKING SO THE BRAKE SYSTEM IS NOT WORKING PROPERLY AND THE ABS LIGHT TRACTION LIGHT THE BRAKE LIGHT ARE ON ALL THE TIME . SOMETIME THEY GO OFF AND SOMETIMES THEY TURN BACK ON USUALLY IT'S MORE ON TIME THAN OFF TIME. I DID RESEARCH AND FIND OUT VERY COMMON WITH 2010-2015 PRIUS MODEL WENT TO TOYOTA DEALERSHIP AT RIVERDALE WEST SPRINGFIELD MASSACHUSETTS NO HELP. IT'S A KNOWN PROBLEM THEY AGREE BUT MY CAR IS 10 YEARS OLD OR 150000 MILES OVER SO NO WARRANTY PLEASE HELP I AM A POOR UBER DRIVER 4 DAUGHTER AND WIFE I AM THE ONLY BIRD FEEDER [XXX] IS MY CELL AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/02/2020
Components: SERVICE BRAKES
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED AND REMAINED ILLUMINATED. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A DEFECTIVE ABS CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

02/29/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/27/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BOTH THE LOW BEAM LIGHTS ARE OF A PROBLEM WITH RECALL WHICH TOYOTA EXPIRED THE RECALL ON 10/31/2019. I TRIED FEW TIMES LAST 3 YEARS TO GET IT FIXED WITH TOYOTA PORTLAND BUT THEY ALWAYS SAID 1) DON'T HAVE PARTS WILL CALL BACK ONCE AVAILABLE 2) IF YOU HAVE ISSUE WE WILL FIX IT OTHERWISE NOW NOW. NOW THAT BOTH WERE OFF AND I HAD TO USE HIGH BEAM, I TOOK TO TOYOTA BEAVERTON, OR. THEY SAID RECALL IS EXPIRED. WHY WILL RECALL EXPIRE IF IT IS SAFETY ISSUE? I CALLED TOYOTA CUSTOMER SUPPORT THEY SAID EXPIRED AND YOU HAVE PAY FO YOURSELF. THE COST IS NOT JUST BULBS BUT INTERNAL WIRING KIT WHICH STARTS FROM $600. I AM TAKING IT TO TOYOTA PORTLAND TODAY AS MY STUDENT DAUGHTER NEEDS THE LIGHTS TO DRIVE. WE ARE BOTH IN DIFFERENT STATES (CA AND OR). CSP INFO - "CUSTOMER SUPPORT PORGRAM ZHB CERTAIN 2010-2011 MODEL PRIUS COVERAGE FOR HALOGEN LOW BEAM HEADLAMP BULBS)

02/28/2020
Components: SERVICE BRAKES
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN THE BRAKE LIGHT, ABS LIGHT AND SLIDE LIGHT ILLUMINATED ON THE DASH. I TOOK THE CAR TO THE DEALER AND THEY SAID IT WAS THE BRAKE ACTUATOR. WHEN I RESEARCHED THIS,I FOUND THAT IT IS A KNOWN PROBLEM TOTOYOTA AND THEY DID A VOLUNTARY RECALL. MY QUESTION IS WHY WOULD THERE BE A VOLUNTARY RECALL ON A PART THAT IS VITAL TO THE SAFETY OF THE CAR AND HAS A KNOWN DEFECT? BECAUSE IT WAS A VOLUNTARY RECALL THEY COULD ARBITRARILY SELECT A CUT OFF (150,000 MILES) INSTEAD OF ENSURING THE CAR WAS SAFE. THIS IS ONLY FOR 2010 PRIUS.

02/27/2020
Components: ENGINE
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

LOUD RATTLE, SHAKING IN MOTOR AREA. WAS FOUND TO BE A HEAD GASKET LEAK. USING A LOT OF ANTIFREEZE AND WHITE SMOKE OUT THE TAIL PIPE. WHILE IDLE OR IN MOTION AND WHILE GAS ENGINE IS RUNNING. STARTED INTERMITTENTLY AT FIRST AND VERY SHORT, EG. FOR A SECOND OR TWO, THEN GOT LOUDER, MORE OFTEN AND LASTED LONGER. THIS CAR HAS 230,000 MILES. THIS SAME ISSUE IS HAPPENING ON MY 2011 PRIUS WITH 128,000 MILES. I RESEARCHED THIS AND IT IS A COMMON PLACE WITH GEN 3 PRIUS CARS. I CAN NO LONGER DRIVE EITHER ONE OF MY PRIUS CARS SAFELY.

02/18/2020
Components: ENGINE
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE STALLED. THE CONTACT STATED THAT AN ORANGE (MASTER WARNING) AND A P-SYMBOL WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO UMANSKY TOYOTA DEALER, (1357 RICHMOND RD, CHARLOTTESVILLE, VA 22911) WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,788.

02/05/2020
Components: ENGINE
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

EXSESIVE OIL CONSUMPTION. NEED TO ADD OIL ( 2 QUARTS OR MORE) BETWEEN OIL CHANGES

02/05/2020
Components: SERVICE BRAKES
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY BRAKES HAVE FAILED DUE TO A FAULTY BRAKE ACCUMULATOR AND BRAKE BOOSTER ON MY 2010 TOYOTA PRIUS. I NOTICED THIS PROBLEM WHEN ATTEMPTING TO COME TO A STOP AT A REDLIGHT. THE BRAKES FELT SPONGY AND UNRESPONSIVE. I NARROWLY MISSED COLLIDING WITH THE CAR IN FRONT OF ME BY SWERVING ONTO THE SHOULDER. TOYOTA PREVIOUSLY ACKNOWLEDGED THIS FAULTY PART BUT CLAIMS THAT I MISSED THE DEADLINE BY 35 DAYS TO GET IT FIXED. THE REPAIR COSTS ROUGHLY $4,000 WHICH TOYOTA HAS REFUSE DO TO ACCEPT RESPONSIBILITY FOR. I CANNOT AFFORD TO FIX THIS AND BELIEVE THAT IT IS IRRESPONSIBLE FOR TOYOTA TO PUT THEIR PROFITS ABOVE THE SAFETY OF ITS' CUSTOMERS. I DO NO THIS BELIEVE THAT IT IS ETHICAL TO PUT A DEADLINE ON A SAFETY CONCERN OF THIS NATURE.

02/04/2020
Components: SERVICE BRAKES
Incident Date: 06/28/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE PARKED ON A SMALL HILL, UPON STARTING THE VEHICLE AND SHIFTING TO DRIVE THE VEHICLE STARTED TO ROLL FORWARD DOWN THE HILL. THE BRAKE WAS APPLIED BUT FAILED TO ENGAGE AS THE VEHICLE COLLIDED WITH A NEIGHBOR'S FENCE AND TRAILER. THE BRAKE WARNING WAS LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT STATED THAT THE PASSENGER SUSTAINED BRUISING TO THE KNEE AS WELL AS HE ALSO SUSTAINED BRUISING TO THE KNEE THAT REQUIRED NO MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO LAKELAND TOYOTA (2925 MALL HILL DR, LAKELAND, FL 33810) WHERE THE BRAKES WERE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS INSPECTED BY A TOYOTA ENGINEER ASSISTANCE FIELD INSPECTOR. THE FAILURE MILEAGE WAS APPROXIMATELY 197,356.

02/04/2020
Components: SERVICE BRAKES
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE BOOSTER ASSEMBLY ON THE VEHICLE WAS DEFECTIVE AND FAILED TO OPERATE AS NEEDED. THE VEHICLE WAS TAKEN TO (GREENTREE TOYOTA 87 FEDERAL RD, DANBURY, CT 06811) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO (CURRY TOYOTA OF CONNECTICUT 832 STRAITS TURNPIKE, WATERTOWN, CT 06795) FOR A SECOND DIAGNOSIS WITH THE SAME RESULTS. THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A BUYBACK OFFER FROM GREEN TREE TOYOTA BUT DECLINED THE OFFER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.

01/29/2020
Components: SERVICE BRAKES
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

I BOUGHT THIS CAR AROUND MID YEAR OF 2019, AND WHEN I FIRST USED IT IN THE HIGHWAY COMING BACK FROM WORK, THERE WAS TRAFFIC AND I NOTICED THE BREAKS NOT RESPONDING WELL. THIS HAS HAPPENED MANY TIMES SINCE I BOUGHT IT, IN THE STREETS AS WELL. THERE'S ALSO A ORANGE LIGHT SAYING THAT IT NEEDS MAINTENANCE. I HAVE TAKEN THE CAR ABOUT 3 TIMES TO THE PERSON THAT SOLD IT TO ME BECAUSE HE HAS A CAR SHOP AND IT STILL DOES THE SAME THING.

01/22/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 01/17/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

AIR BAG DID NOT DEPLOYED AT THE TIME OF ACCIDENT. DAMAGED/RIP APART FRONT BUMPER...CAR IS TOTAL LOSS AS PER INSURANCE ADJUSTER. OTHER COLLIDED HONDA CR-V HAD ALL ITS AIR BAGS DEPLOYED. NONE ON MY PRIUS. ACCIDENT HAPPENED AT MAJOR INTERSECTION ,WHEN GREEN LIGHT TURNED ON I PADDLE MY CAR , OTHER CAR HONDA CR-V CAME AT A SPEED TO MAKE LEFT TURNED AND HIT MY FRONT BUMPER.

01/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE DRIVING THE VEHICLE THE HYBRID SYSTEM FAILED AS PER NOTIFICATION ON THE DASHBOARD. THE CAR WAS OPERABLE BUT I WAS NOT ABLE TO DRIVE ABOVE 40 MILES PER HOUR. I WAS TOLD BY THE CERTIFIED TOYOTA DEALER THAT THE INVERTER FAILED AND THEY WERE NOT ABLE TO PROVIDE A REASON WHY IT FAILED. THERE WAS A PREVIOUS RECALL ON THE INVERTER IN 2014 TO FIX A SOFTWARE ISSUE WHICH WAS REPAIRED. I WAS TOLD BY THE DEALER THIS RECENT INCIDENT WAS UNRELATED.

01/21/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN30U8A1******
Summary

WHILE DRIVING BACK FROM RUNNING ERRANDS MY CAR'S LIGHTS ON THE DASHBOARD STARTED TO COME ON AND NOISES STARTED TO START HAPPENING. I WAS LUCKY I WAS ONLY A FEW STREETS AWAY FROM MY HOUSE SO I DECIDED TO DRIVE BACK HOME. THE BREAK WAS REALLY HARD TO PRESS. THE BRAKE FELT LIKE IT WAS A ROCK AND HARD TO PRESS. I DROVE WITH MY HAZARDS ON UNSURE OF WHAT COULD HAPPEN WHILE DRIVING. THERE WAS SOMETHING WRONG AND THE CAR STARTED TO BEEP AND I WAS WORRIED THE CAR MIGHT FAIL TO BRAKE SO I STARTED TO DRIVE VERY SLOWLY. THE BRAKES WERE SO HARD TO PRESS. I TOOK MY CAR TO TOYOTA THE NEXT DAY AND THEY SAID THERE WAS A DEFECT WITH MY BRAKES. THEY HAD THE VEHICLE FOR A FEW DAYS AND RETURNED TO ME SAYING IT WAS FIXED. NEEDLESS TO SAY THIS WAS A VERY SCARY SITUATION TO BE IN. I DRIVE A LOT. IF I HAD BEEN FURTHER AWAY FROM MY HOME THIS WOULD HAVE PUT ME IN A VERY DANGEROUS POSITION. I COULD'VE BEEN STRANDED OR DROVE ON THE FREEWAY IN THIS CONDITION UNSURE OF WHAT WAS HAPPENING. MY CAR COULD'VE STOPPED BRAKING, I COULD'VE GOTTEN INTO A BIG ACCIDENT AND INJURED OTHER DRIVERS AROUND ME. THIS IS A VERY SERIOUS ISSUE THAT SHOULD BE RECALLED NOW AND SAVE OTHER DRIVERS! IN CALIFORNIA PEOPLE DRIVE UP TO 80 MPH ON THE HIGHWAY-IF WE ARE BEHIND A CAR AND THE BRAKES MALFUNCTION YOU CAN IMAGINE WHAT WILL HAPPEN TO THE DRIVER AND ANYONE INVOLVED! WHEN I HEARD TOYOTA WAS NOT RECALLING THIS ON ALL PRIUS'S THAT MIGHT BE AFFECTED IT REALLY SCARED ME. THIS IS UNSAFE.

01/17/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WELL-MAINTAINED, DEALER-SERVICED VEHICLE SPUTTERED AND STALLED WHILE DRIVING ON THE FREEWAY AT HIGHWAY SPEED. WAS FORTUNATELY ABLE TO COAST TO A STOP ON THE SHOULDER, BUT VEHICLE WOULD NOT RESTART. DEALERSHIP IDENTIFIED THE PROBLEM AS A FUEL PUMP FAILURE, WHICH OCCURRED WITH NO WARNING.

01/06/2020
Components: SERVICE BRAKES
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

HAZARD LIGHTS FLASHING WHEN DRIVING FORWARD OR REVERSE DEPENDENT ON THE SPEED OF WHEEL ROTATION. I AM TOLD THAT MY SKID CONTROL ECU AS WELL AS THE BRAKE BOOSTER AND PUMP ARE BAD AND NEED REPLACING. I KEEP READING ABOUT THIS ISSUE, BUT TOYOTA SAYS IT IS NOT A BROAD ISSUE. IT IS NOT CLEAR WHAT SYSTEMS HAVE FAILED OR WHAT RISK THERE IS IN DRIVING.

12/20/2019
Components: ENGINE
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WHEN THE VEHICLE PASSED 100K MILES, IT START CONSUMING OIL EXCESSIVELY. NOW IT NEEDS A QUART EVERY 200 MILES. I FOUND OUT FROM THE NET THAT THIS IS A KNOWN PROBLEM THAT TOYOTA HAS NOT RESOLVED

12/19/2019
Components: AIR BAGS
Incident Date: 12/14/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

AIR BAGS FAILED TO DEPLOY IN CAR CRASH: MY 2010 PRIUS WAS STUCK BY ANOTHER CAR WHO RAN A RED LIGHT, IN THE FRONT RIGHT (PASSENGER SIDE). THE CAR THAT STRUCK ME WAS TRAVELING APPROX 35MPH AND PUSHED MY CAR (ALSO TRAVELING APPROX. 35MPH) INTO THE PATH OF A WOODEN TELEPHONE POLE THAT SUSPENDED THE TRAFFIC LIGHTS OVER THE INTERSECTION. MY CAR TRAVELED ABOUT 20-30 FEET FURTHER AND STOPPED WHEN MY CAR HIT THE POLE HEAD ON. THE TELEPHONE POLE BROKE IN TWO IN THE IMPACT. NONE OF MY AIR-BAGS DEPLOYED. THE POLICE REPORT IS INCORRECT REGARDING THE AIRBAGS. I HAVE CONTACTED THE POLICE DEPARTMENT TO AMEND THE REPORT. AS SEEN IN THE ACCOMPANYING PHOTOGRAPHS, THE AIR BAGS DID NOT DEPLOY, CONTRARY TO THE POLICE REPORT.

12/17/2019
Components: SERVICE BRAKES
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE NIGHT BEFORE, EVERYTHING WAS WORKING FINE. THE NEXT DAY, I START MY CAR UP AT 4PM-5PM, FIRST TIME I STARTED MY CAR AND I HAVE NEW LIGHTS ON MY DASHBOARD. THE EBRAKE LIGHT, ABS LIGHT, BRAKE SYSTEM LIGHT, AND TRACTION LIGHT. I RELEASE MY EBRAKE AND THE EBRAKE LIGHT IS STILL ON. CONCERED I CHECKED THE BREAK FLUID AND THE 12V BATTERY AND THOSE WERE FINE. DROVE THE CAR AROUND THE BLOCK TO SEE IF THERE WAS AN ISSUE OR IF THE LIGHTS WERE JUST ON. THE BRAKES WERE ALMOST COMPLETELY OUT THE VEHICLE WOULD ONLY STOP WHEN I PUT MY FOOT TO THE FLOOR. I END UP TAKING THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP WERE AFTER FOUR HOURS OF LOOKING AROUND, INFORMED ME THAT IT WAS THE BRAKE ACTUATOR AND THE BOOSTER PUMP. WHICH ALSO CAME WITH A BILL OF $3000 TO FIX IT.

12/11/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

FIRST THE DRIVER'S SIDE LOW BEAM FAILED, FOLLOWED BY THE PASSENGER LOW BEAM HEADLIGHT DAYS LATER. AFTER REPLACING BOTH LIGHTS, THE DRIVER'S SIDE LOW BEAM FAILED FOLLOWED BY THE PASSENGER'S LOW BEAM.

11/22/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

AS I WAS DRIVING 55-65 MPH ON THE HIGHWAY, THE CHECK HYBRID SYSTEM ALERT CAME ON, AND ALL OF A SUDDEN I LOST POWER. I WAS ABLE TO MAKE IT HOME BUT GOING UP HILL IT WOULD NOT GO FASTER THAN 35 MPH, AND 40-50 MPH ON FLAT GROUND. THIS HAPPENED ON A BUSY HIGHWAY WHERE THE AVERAGE SPEED IS 55-65 MPH

11/21/2019
Components: ENGINE
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY 2010 TOYOTA PRIUS WAS IMPECCABLY MAINTAINED BY DESERT TOYOTA OF TUCSON, ALL SERVICE RECORDS KEPT. OIL WAS CHANGED EVERY 5,000 MILES RATHER THAN THE DEALER-RECOMMENDED 10,000. THIS WAS MY 4TH TOYOTA AND I EXPECTED IT, LIKE MY OTHER TOYOTAS, TO HAVE NO SIGNIFICANT PROBLEMS FOR YEARS. BUT SUDDENLY IN 2017, WHEN THE ENGINE TURNED OVER 107,000 MILES (THUS MAKING IT OUT OF WARRANTY), I HAPPENED TO CHECK THE OIL (SEVERAL THOUSAND MILES BEFORE THE NEXT SERVICE WAS DUE) AND FOUND IT NEAR THE BOTTOM OF THE DIPSTICK. IT WAS FORTUNATE THAT I CHECKED IT BECAUSE I WAS ABLE TO ADD OIL AND SAVE THE ENGINE. THE CAR PERFORMED AS BEFORE, BUT CONTINUED TO BURN ABOUT A QUART OF MOTOR OIL EVERY 1000 TO 1500 MILES. THERE WAS NO EVIDENCE OF EITHER SMOKE FROM THE EXHAUST, OR OIL STAINS UNDERNEATH THE CAR. MY SERVICE PERSON AT DESERT MERELY SHRUGGED AND SAID THIS KIND OF THING HAPPENED OCCASIONALLY, OFFERED NO REMEDY OR CONTACT WITH THE TOYOTA REP. I BEGAN TO SEARCH THE INTERNET, FINDING THAT THERE HAVE BEEN THOUSANDS OF 2010 TOYOTA PRIUSES WITH THIS PROBLEM. I HAVE KEPT THE CAR ON THE ROAD BUT AM AWAITING A REIMBURSED REMEDY FROM TOYOTA, POSSIBLY THROUGH A CLASS ACTION SUIT. THIS OIL LEAKAGE POSES INCALCULABLE SAFETY RISKS TO THE ENVIRONMENT IN POLLUTION AND UNPREDICTABLE OCCURRENCES. TOYOTA OWNERS DO NOT EXPECT A $5000 ENGINE REPAIR ON A $25,000 CAR WITHIN 7 YEARS OF PURCHASE, NOR SHOULD THEY BE RESPONSIBLE FOR A TOYOTA DEFECT WHICH CONVENIENTLY OCCURS WHEN THE CAR IS JUST OUT OF ENGJINE WARRANTY.

11/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE BEST I CAN GET IS 40 MPG WITH MOSTLY CITY DRIVING. WHICH IS SO MUCH WORSE THAN THEIR CLAIMED 55+ MPG. ANYONE HAS THE SAME COMPLAIN ?

11/05/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TOYOTA PRIUS LOW BEAM HEADLIGHTS SUDDENLY GO OUT DUE TO KNOWN ISSUE WITH WIRE HARNESS. NO RECALL ISSUED AND OWNER IS RESPONSIBLE FOR COST OF REPAIR

11/01/2019
Components: SERVICE BRAKES
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

VEHICLE ACTUATOR BRAKE PUMP ASSEMBLY MAKING SQUEAKING BARKING NOISES WHEN THE BRAKE IS PRESSED DOWN AND HELD DOWN THE BRAKE PUMPS BACK AT ME. I TOOK TO TOYOTA THEY CHARGED ME FOR RUNNING CODES AND TWO BRAKE BLEEDS. AGKNOWLEDGED THAT IT'S THE BREAK ACTUATOR PUMP ASSEMBLY THAT IS A EXTENDED WARRENTY BUT WILL NOT FIX AND CHARGED ME BECAUSE THE WARNING LIGHT SYSTEM IS NOT COMING ON. THIS SHOULD BE A RECALL NOT AN EXTENDED WARRENTY. MY BRAKES BARK AND PUSH BACK EVERY TIME I BRAKE. THIS DOESN'T SEEM SAFE TO DRIVE ON THE FREEWAY AND NOT GOOD IF AN ACCIDENT INCURS BECAUSE I HAD TO WAIT UNTIL MY BRAKES DIDN'T WORK. PLEASE MAKE A RECALL AND NOT JUST AN EXTENDED WARRENTY.

10/30/2019
Components: SERVICE BRAKES
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY 2010 TOYOTA PRIUS SLIDES WHILE BREAKING WHEN I DRIVE OVER A BUMP OR A WHOLE THE CAR SLIDES WHILE IN MOTION ON CITY STREETS OR HIGHWAYS. THESE OCCURRENCES HAPPEN WHILE DRIVING STRAIGHT OR TURNING. THIS OCCURS ALL THE TIME WHEN THE ROADS ARE DRY AND IT IS WORST WHEN IT IS WET OUTSIDE, ICE, RAIN SLEET OR SNOW.

10/27/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

BRAKE/ABS AND STABILITY SYSTEM FAILURE. POSSIBLE ACTUATOR OR ACCUMULATOR. TOUOTA KNOWS THERE IS A FAULT AND HIDES BEHIND A SOFTWARE UPDATE. SYSTEM FAILS AND CAUSES UNRELIABLE BRAKING WITH INCREASED FORCE TO APPLY THE BRAKES. BRAKES APPLY SO HARD AT TIMES THE REAR PASSENGERS HEADS HIT THE REAR SEAT.

10/26/2019
Components: ENGINE
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN DRIVING AT HIGHER SPEEDS THAN 40 MPH, MY CHECK ENGINE LIGHT, AND CHECK MY HYBRID SYSTEM LIGHT IS TURNED ON. WHEN IT TURNED ON, I WAS UNABLE TO ACCELERATE, HOWEVER I WAS ABLE TO PULL OVER, AND RESTART MY CAR. I HAVE RECENTLY COME IN TO GET A SOFTWARE UPDATE FOR THE FACTORY RECALL RELATED TO THE ISSUE. HOWEVER MY INVERTER HAS BEEN DAMAGED AS WELL. ON THIS WEBSITE IT STATES IF MY INVERTER IS DAMAGED RELATED TO THE RECALL, IT WILL BE REPAIRED FREE OF CHARGE. HOWEVER THE TOYOTA DEALERSHIP CHARGED ME FOR DIAGNOSTIC, AND REQUESTED PAYMENT FOR THE REPLACEMENT OF MY INVERTER. I ALSO HAVE GIVEN TOYOTA A CALL AS WELL, THEY HAVE STATED THAT THE RECALL ONLY WILL CONSIST OF A SOFTWARE UPDATE. I WAS UNABLE TO GET ANYONE FROM TOYOTA TO HELP ME WITH MY REPAIR OF MY INVERTER THUS FAR.

10/23/2019
Components: STEERING,WHEELS
Incident Date: 10/09/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE FRONT WHEELS SHOOK AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT CRASHED INTO ANTHER VEHICLE, WHICH THEN CAUSED THE OTHER VEHICLE TO CRASH HEAD ON INTO A MEDIAN. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED TOTALED AND WAS TOWED TO THE CONTACT'S HOME, AWAITING AN INVESTIGATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

10/21/2019
Components: SERVICE BRAKES
Incident Date: 10/20/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS MAKING A LEFT TURN, CREEPING INTO A PARKING SPACE, IN A RESIDENTIAL AREA. WHEN I PRESSED THE BRAKE PEDAL TO STOP THE CAR, THE CAR ACCELERATED INSTEAD. I THEN SLAMMED ON THE BRAKES AND THE CAR ACCELERATED AGAIN, CAUSING ME TO GO OVER THE CURB, OVER THE SIDEWALK AND KNOCK DOWN A FENCE AND SHED. I TURNED THE VEHICLE OFF, SOME KIND BYSTANDERS TOOK THE DEBRIS OFF THE CAR SO THAT I COULD GET OUT. I THEN CALLED POLICE AND THE PROPERTY OWNER, AS WELL AS MY INSURANCE COMPANY. I AM HONESTLY SCARED TO DRIVE THE CAR AGAIN, AS I DO NOT WANT THIS UNINTENDED ACCELERATION TO HAPPEN AGAIN. I WILL BE NOTIFYING TOYOTA, AND THE REPAIR SHOP WORKING ON MY CAR HAS ALREADY BEEN INFORMED.

10/07/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AS I WAS DRIVING ON A ROAD, ABOUT 25 MPH, WHILE MY FOOT WAS ON THE ACCELERATOR PEDAL THE CAR JUST DECREASED IT'S SPEED TO A STOP AS I CONTINUALLY PUSHED MY FOOT ON THE PEDAL.

09/08/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

I TOOK MY 2010 TOYOTA PRIUS TO DEALER SHIP FOR A SOFTWARE UPDATE, AND NOW THE HYBRID SYSTEM KEPT HAVING PROBLEM, ONCE I DISCONNECT THE 12V BATTERY, THE CAR WILL DO FINE FOR LIKE A WEEK, THEN THE HYBRID SYSTEM WILL SHUT DOWN, IT DIDN'T HAPPEN BEFORE THE SOFTWARE UPDATE.

09/03/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE OPERATING THE VEHICLE, THE 'CHECK HYBRID SYSTEM' WARNING INDICATOR DISPLAYED AND THE VEHICLE STALLED. MOMENTS LATER, THE VEHICLE RESTARTED, BUT THE WARNING INDICATOR REMAINED ILLUMINATED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALIEGH, NC) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 207,000.

08/17/2019
Components: SERVICE BRAKES
Incident Date: 08/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

BRAKE FAILURE AND CAR WENT UP CURB, KNOCKED DOWN STAIR RAIL, HIT TREE AND TURNED OVER ON SIDE

08/14/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKES WENT COMPLETELY OUT AND EMERGENCY NOISE WAS BEEPING LOUDLY IN CAR. TALK TO MECHANIC AND HE SAID BRAKE ACTUATOR IS BAD AND THERE WAS A RECALL BUT TOYOTA WON'T ACKNOWLEDGE AND REPAIR

08/08/2019
Components: POWER TRAIN
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHILE THE CAR IS IN MOTION IT STALLS IN THE ROAD/HIGHWAY AND DOES NOT ACCELERATE. WHEN TAKEN TO THE DEALERSHIP, THEY DIAGNOSE ERROR P08A0 ERROR CODE: REPLACE HYBRID BATTERY PACK.

07/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

'TAKATA RECALL' AS I WAS MERGING ON THE HIGHWAY THIS MORNING I GOT THE BIG WARNING LIGHT ON MY DASH AND THE ENGINE LIGHT ALONG WITH A MESSAGE ON MY SCREEN SAYING CHECK HYBRID SYSTEM. EVER SINCE MY HYBRID SYSTEM SHUT DOWN AND NEVER CAME BACK ON.

07/02/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

EVEN THOUGH THE BREAKS SEEM FINE, THE ELECTRIC BREAK SYSTEM DOES WORK AT ALL. ALL LIGHTS ARE ON AND THE BREAKS PEDALS FEELS LOOSE. WHEN I PUSH THE BREAKS THE VEHICLE KEEPS GOING. THE ABS WARNING LIGHT IS ON AS WELL AS ALL THE OTHER LIGHTS REGARDING TO BREAKS AND STABILITY MECHANISMS.

07/02/2019
Components: SERVICE BRAKES
Incident Date: 06/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

EVEN THOUGH THE BREAK PADS ARE NEW, THE BREAKS ARE NOT WORKING AT ALL WHEN VEHICLE IS IN MOTION. THEY DO NOT FEEL TIGHT. THE VEHICLE LOOSES STABILITY IN CURVES AT A LOW SPEED ( SLIPS) AND KEEPS MOVING EVEN WHEN BREAKS ARE PUSHED TO THE END. ALL THE BREAK LIGHTS ARE ON. THERE ARE SEVERAL RECALLS REGARDING THE BREAKS OF THIS VEHICLE YEAR 2010 AND NONE APPLIES TO THE VEHICLE VIN NUMBER. IT IT NOT RELIABLE AT ALL IN THE HIGHWAY. IN ORDER TO BRAKE THE SPEED MUST BE VERY SLOW AND THE DISTANCE MUST BE WAY MORE THAN NORMAL

06/26/2019
Components: SERVICE BRAKES
Incident Date: 06/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO OPERATE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DRIVEN FROM THE CRASH SITE TO THE RESIDENCE. SUNNYSIDE TOYOTA LOCATED AT 27000 LORAIN RD, NORTH OLMSTED, OH 44070, (440) 777-9911, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

06/23/2019
Components: SERVICE BRAKES
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ALL BRAKE, ABS, AND TRACTION CONTROL LIGHTS CAME ON. CHECKED ABS CODE AND RECEIVED C1391. MECHANIC CAN HERE THE ACTUATOR CONTINUOUSLY RUNNING AND BELIEVE THE PUMP/ACTUATOR IS BAD. I HAVE SEEN THIS RECALLED ON 2010 MADE BETWEEN MARCH 2009, AND OCTOBER 2009. MY MANUFACTURE DATE IS SEPT 2010. VEHICLE WAS IN MOTION WHEN THE LIGHTS CAME ON. THE CAR BECAME HARD TO STOP AND REGENERATIVE BRAKING IS NO LONGER WORKING.

06/18/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

CAR WORKED FLAWLESSLY AND WE MAINTAINED IT REGULARLY. TOOK IT IN TO ADDRESS RECALL OF JOV UPDATE PWR MGMT ECU AT DEALER. DEALER COMPLETED RECALL WORK. 2 DAYS LATER ENGINE LITE CHECK HYBRID SYSTEM AND THE ! ON AND TRIANGLE ON. THE CAR CONTINUED RUN BUT NOW WAS STUDDERING WHEN WAS NOT BEFORE THE RECALL WORK. TOOK IT BACK TO THE DEALER AND HE SAID WE NEED A NEW HYBRID BATTERY. WE BELIEVE THE SOFTWARE UPDATE THEY DID CREATED A THIS ISSUE. DEALER ACTING IGNORANT AND SAYING IT NEEDS NEW BATTERY BECAUSE OF NUMBER OF MILES ON CAR. ASKED FOR DIAGNOSTIC PRINT OUT FROM WHEN THEY DID RECALL WORK TO THEY NEW DIAGNOSIS AND THEY WOULD NOT PROVIDE. WE BELIEVE THE RECALL UPDATE CREATED A TECHNICAL PROBLEM WITH OUR HYBRID BATTERY. WE ALSO BELIEVE THAT DEALER NOT BEING HONEST REGARDING ISSUES WITH THIS RECALL UPDATE AND IS USING IT AS AN OPPORTUNITY TO REDUCE LIABILITY FOR TOYOTA ON FAILED RECALL WORK AND TO USE IT AS AN OPPORTUNITY TO BRING IN LARGE TICKET SALES REPAIR IE THEY QUOTED US A NEW HYBRID BATTERY FOR 5,500.

06/09/2019
Components: SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

LOUD SCREECHING NOISE AND VIBRATION AT BRAKE PEDAL. ABS BRAKE AND TRACTION LIGHTS ALL LIT UP ALONG WITH BEEPING. HAS HAPPENED SPORADICALLY OVER LAST 2 YEARS. HAVE OWENS CAR 5 YES. APPROX 120,000 MILES. WHEN THE BRAKE NOISE AND ALL LIGHTS APPEAR ON DASH VERY LOW BRAKING ABILITY. HAPPENS WHEN DRIVING OR STARING CAR. ON 6/6 LIGHTS AND BRAKING FAILED AND DO NOT TURN OFF. TOOK TO SERVICE AT TOYOTA DEALER & TECH SAYS $3000 PLUS FOR REPAIRS. POSSIBLE LEAK IN ABS PUMP??

06/03/2019
Components: SERVICE BRAKES
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WITHOUT WARNING, TOTAL FAILURE OF POWER ASSIST TO BRAKES. NUMEROUS DASH WARNING LIGHTS AND LOUD BUZZER SOUNDS. REQUIRES EXTREME BRAKE PEDAL FORCE TO STOP THE CAR. EXTREMELY UNNERVING AND DANGEROUS SITUATION.

05/08/2019
Components: SERVICE BRAKES
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

STARTED CAR ONE MORNING, IMMEDIATELY NOTICED THE 'ABS', 'BRAKE', AND 'TRACTION CONTROL' WARNING LIGHTS WERE ON SIMULTANEOUSLY. TOOK THE CAR FOR A DRIVE AROUND THE CORNER, AND IMMEDIATELY NOTICED BRAKES WERE VERY SOFT AND UNRESPONSIVE. PEDAL LITERALLY SINKS TO THE FLOOR WHILE AIR CAN BE HEARD LEAKING FROM THE SYSTEM/PEDAL. . ALSO NOTICED THE BRAKES NO LONGER RECHARGE THE SYSTEM, AND THEY ALSO FEEL JERKY AT TIMES. I CHECKED THE BRAKE FLUID RESERVOIR, AND NOTICED FLUID WAS HALFWAY BETWEEN MAX AND LOW. PERHAPS A LEAK SOMEWHERE IN THE SYSTEM? I CONTACTED MY LOCAL TOYOTA DEALER AND WILL HAVE THEM TAKE A LOOK AT IT ON 05/10/2019 ACCORDING TO SOME RESEARCH I CONDUCTED, THIS IS A KNOWN ISSUE IN THE 2010/2011 MODELS. SUPPOSEDLY, OVER TIME, VIBRATIONS CAN ACTUALLY CRACK THE LINE(S) FEEDING INTO THE BRAKE MASTER CYLINDER, AND THUS RESULTING IN THIS FAULT. TOYOTA SHOULD DEFINITELY BE MORE COMMUNICATIVE ABOUT THESE ISSUES. I HAVE OWNED THIS CAR FOR 4 YEARS, AND HAVE NEVER HEARD OF THIS BEFORE. CURRENTLY NOT DRIVING THE CAR AT THE MOMENT, AS I DO NOT FEEL SAFE

05/03/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE "HYPER" SYSTEM FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF SEATTLE (1925 AIRPORT WAY S, SEATTLE, WA 98134, (206) 382-4300) WHERE IT WAS DIAGNOSED THAT THE EGR VALVE AND INTAKE MANIFOLD NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE FUEL PUMP WAS REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

05/02/2019
Components: ENGINE
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

DRIVING WITH CRUSE CONTROL SET AT 72 MPH, DRIVING ON 4 LANE INTERSTATE. MASTER WARNING LIGHT CAME ON ALONG WITH THE FOLLOWING WARNINGS "CHECK HYBRID SYSTEM" & "CHECK PCS SYSTEM", ALL DASH LIGHTS LIT UP. ENGINE STALLED UNEXPECTEDLY AND RESULTED IN NO POWER WHEN PUSHING GAS PEDAL. STEERING WAS NOT COMPROMISED. WAS ABLE TO CROSS 3 LANES ON THE INTERSTATE TO THE SHOULDER WITH NO POWER AND THE CAR DECELERATING RAPIDLY, AGAIN WITH NO PRIOR WARNING OF ANY ISSUES. TURNED CAR OFF AND RESTARTED, WAS ABLE TO DRIVE APPROX. 25 FEET BEFORE THE ENGINE SHUT OFF UNEXPECTEDLY AGAIN LEADING TO A COMPLETE LOSS OF POWER. BREAKING AND STEERING WERE AFFECTED AFTER RESTARTING THE CAR.

04/22/2019
Components: SERVICE BRAKES
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

THE ABS/BRAKE LIGHT/ SLIP INIDICATOR WARNING TRIANGLE ON & OFF. MY 2010 TOYOTA PRIUS II HAS 153K MILE. THIS HAS GONE ON/OFF FOR A FEW WEEKS NOW. THE BRAKE SEEMS TO LOOSE THE HYDRAULIC POWER BRAKE. I FEEL LIKE THE BRAKES HAVE FAILED A FEW TIMES WHILE DRIVING AT HIGHER SPEEDS. I HAVE TO PUMP BRAKE AND VEHICLE BEGINS TO BRAKE ON 2ND PUMP. I'VE HAD TO TRIPLE MY STOPPING DISTANCE AS TO NOT REAR ANYONE. I WENT TO AUTOSHOP, THEY SAID IT'S THE BRAKE ACTUATOR/SENSORS THAT NEED TO BE REPLACED AND IT'S EXPENSIVE $2-3K. THEY SAID IT NEED TO BE FIX SOON BECAUSE BRAKE MIGHT FAIL AT ANY TIME. I CALLED CAMELBACK TOYOTA, PHOENIX, AZ, ED IN SERVICE DEPT SAID THERE IS NO SAFETY RECALL FOR THIS EVEN THOUGH THEY KNOW IT HAS BEEN A COMMON PROBLEM WITH PRIUSES . I CHECKED VEHICLE REPAIR HISTORY LOOKS LIKE ABS PROGRAMMING WAS FLASHED BACK IN 2/11/2010, WHEN VEHICLE WAS STILL ON THE MANUFACTURER, 3 MILES. I HAVE NOT FIXED YET. PLEASE RESEARCH THIS ISSUE FURTHER FOR SAFETY REASONS. I DO NOT WANT TO KILL ANYONE WHEN BRAKES WILL EVENTUALLY FAIL.

04/17/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY BRAKES HAS ALWAYS HAD A WEAK FEEL AND IT WOULD LOSE STOPPING POWER WHEN BRAKING ON A BUMPY ROAD. ITS ALMOST LIKE, THE BRAKES RELEASES WHEN YOU HIT A BUMP. THERE ARE CURRENTLY TWO RECALLS FOR THE 2010 PRIUS BUT FOR SOME REASON, MY VIN NUMBER IS NOT INCLUDED IN IT. IS THERE ANY WAY WE CAN GET THE DEALER TO PERFORM THE RECALL? ITS JUST A SOFTWARE COMPUTER UPDATE, BUT I HAVE A FEELING THEY WILL NOT DO IT SINCE MY VIN IS NOT INCLUDED IN THE RECALL. EVEN THOUGH I EXPERIENCE THE SYMPTOMS OF THE 2 BRAKE RECALLS FOR THE 2010 PRIUS. THANK YOU.

04/16/2019
Components: HYBRID PROPULSION SYSTEM
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AND COULD NOT BE RESTARTED. IN ADDITION, THE CHECK HYBRID SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF REDLANDS (LOCATED AT 921 NEW YORK ST, REDLANDS, CA 92374, (909) 793-0300) WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE WAS INOPERABLE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) ON FEBRUARY 27, 2019; HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

04/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

JUST HAD RECALL WORK COMPLETED INCLUDING SOFTWARE UPDATE. CAR NOW EXHIBITS NEW LIMP MODE BEHAVIOR WITH LOW FUEL. THIS NEVER HAPPENED BEFORE THE SOFTWARE UPDATE. TRIP METER INDICATED MORE THAN 50 MILES REMAINED WITH CURRENT FUEL SUPPLY. FUEL LEVEL WAS AS TWO BARS AND LOW FUEL LIGHT HAD NOT YET COME ON. LIMP MODE OCCURRED AT SPEED ON 4 LANE FREEWAY. VEHICLE WOULD NOT RESTART AND DASH MESSAGING INDICATED HYBRID SYSTEM FAILURE. HAD VEHICLE TOWED ONLY TO REALIZE IT WAS ALL HAPPENING DUE TO A LOW FUEL LEVEL. I BELIEVE THE SAFETY RECALL SOFTWARE UPDATE HAS INTRODUCED AGREATER RISK TO MY ROADSIDE SAFETY AND HAS MADE THE VEHICLE LESS TRUSTWORTHY AND HAS REDUCED VALUE.

04/09/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXQ0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS, WITHIN A MONTH I HAD TO REPLACE THE FUEL PUMP SENSOR (AFTER IT WENT OUT ON THE HIGHWAY AND THE CAR DIED WHILE DRIVING IT). THEN 6 WEEKS AFTER PURCHASE I WAS DRIVING DOWN THE HIGHWAY AGAIN AND THE HOOD RIPPED UP COMPLETELY SHATTERING THE WINDSHIELD WHILE DRIVING. I LATER LEARNED BOTH SAFETY'S ON THE HOOD LATCH WERE BROKEN AND MISSING PARTS. IT ALSO HAS AN OIL LEAK THAT WILL COST ME $2,200 TO REPAIR WHEN I ONLY PAID $6,000 FOR THE CAR ON TOP OF MANY OTHER MINOR ISSUES.

04/02/2019
Components: SERVICE BRAKES
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN THE BRAKES ARE APPLIED AND GOING OVER A ROUGH ROAD SURFACE, OR POTHOLE, THE BRAKE WARNING LIGHT APPEARS, AND THE BRAKES SUDDENLY STOP FUNCTIONING UNTIL BACK ON A SMOOTH ROAD SURFACE. THIS HAPPENS ALL OF THE TIME UNDER THESE CONDITIONS. IT IS REALLY SCARY WHEN THE VEHICLE SUDDENLY LOSES ALL BRAKING WHILE TRYING TO STOP. I HAVE A 2010 TOYOTA PRIUS AND A 2012 TOYOTA PRIUS. THEY BOTH HAVE THE SAME PROBLEM WITH THE ABS BRAKING SYSTEM. CANNOT UNDERSTAND WHY THIS IS NOT A FULL RECALL ON THIS POTENTIALLY DANGEROUS CONDITION.

03/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

SUNROOF EXPLODED DRIVING AT HIGHWAY SPEED ON A CLEAR NIGHT

03/23/2019
Components: STEERING,SUSPENSION,ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY CAR GOT STALL ON THE ROAD, IT HAD A PROBLEM RELATED WITH THE HYBRED SYSTEM. I TOOK IT TO THE TOYOTA DEALER AND THEY SAID IT WAS IN A RECALL LIST. SO THEY FIXED BUT THEY DAMAGED THE SUSPENSION OF MY CAR AND NOW THEY DON'T WANT TO FIX IT. MY CAR IS MAKING A NOISE WHEN I MOVE THE STEERING WHEEL AND ALSO WHEN I BRAKE. MY CAR WASN'T MAKING SUCH NOISE BEFORE THE STALL ON THE ROAD. I AM FRUSTRATED WITH ALL THIS PROBLEMS IN MY CAR.

03/22/2019
Components: SERVICE BRAKES
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE CAR WAS MOVING WHEN THE TRACTION LIGHT, ABS LIGHT AND BRAKE LIGHTS ALL CAME ON. THHE BRAKES FELT A LITTLE DIFFERENT THEN. I COULD STILL BRAKE BUT THEY WERE MORE STIFF.

03/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING DOWN THE HIGHWAY, I HIT THE GAS PEDAL TO ACCELERATE FASTER THROUGH A LIGHT THAT HAD JUST CHANGED FROM GREEN. AS SOON AS I DID THAT MY CAR LOST POWER AND A BUNCH OF EMERGENCY LIGHTS CAME ON, I IMMEDIATELY GOT ON THE SHOULDER. NO ONE WAS BEHIND ME OTHERWISE I WOULD'VE BEEN IN A WRECK. I TURNED THE CAR OFF AND ON AGAIN AND THE EMERGENCY LIGHTS WERE STILL THERE. I WAS ABLE TO DRIVE UP TO ABOUT 10 MILES AN HOUR A FEW BLOCKS TO A PARKING LOT. I HAD THE CAR TOWED TO THE TOYOTA DEALERSHIP AND THEY TOLD ME IT WAS MY INVERTER THAT OVER HEATED AND NEEDED TO BE REPLACED.

03/10/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8B0******
Summary

LOW BEAM HEADLIGHTS TURN OFF/FAIL. I HAVE REPLACED 7 LOW BEAM HEADLIGHTS IN THE PAST YEAR, FOUR IN THE PAST 2 MONTHS. IN THE TWO MOST RECENT CASES BOTH LOW BEAM HEADLIGHTS FAILED WITHIN MINUTES OF EACH OTHER WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS. I HAD A TOYOTA DEALER CHECK THE WIRING HARNESS PER TOYOTA WARRANTY NOTICE AFTER THE LAST OUTAGE AND THEY STATED NOTHING WAS WRONG. WHEN I HAD THE LIGHTS CHECKED BY A DIFFERENT TOYOTA DEALER IN JAN 2019 THEY INDICATED THE SOCKET FOR THE BULB WAS MELTED. BULBS HAVE GONE OUT UNDER, WET, DRY, HOT, AND COLD CONDITIONS. THE MOST RECENT OUTAGE OCCURRED ON MARCH 8, 2019 WHILE DRIVING ON THE INTERSTATE..

03/10/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

PREVIOUSLY HAD NO ISSUES WITH LOW-BEAM LIGHTS. USED IN THE MORNING- WORKING FINE. CAME OUT AFTER WORK AND BOTH LOW-BEAM LIGHTS WOULD NOT TURN ON. HIGH-BEAM LIGHTS WORK FINE. CAR WAS STATIONARY AND IN PARK WHEN LIGHTS WERE ATTEMPTED TO TURN ON. TRIED TURNING LIGHT SWITCH AND CAR OFF/ON MULTIPLE TIMES WITHOUT SUCCESS. HAD TO DRIVE HOME IN THE DARK WITH HIGH-BEAM LIGHTS.

03/08/2019
Components: SERVICE BRAKES
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES MADE AN ABNORMAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. ALSO, VARIOUS WARNING INDICATORS AND GAUGES REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL DUE TO THE FAILURE. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES), ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. TOYOTA OF HOLLYWOOD (6000 HOLLYWOOD BLVD, LOS ANGELES, CA 90028, (323) 498-2260) WAS NOTIFIED AND DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND EXCLUDED THE VEHICLE FROM THE BRAKE SYSTEM RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

03/05/2019
Components: ENGINE
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TOOK PRIUS IN FOR COIL REPLACEMENT AND WAS TOLD THE COOLING FAN WAS FAILING AND THERE WAS A LEAK FROM THE WATER PUMP. COOLANT LEVEL WAS NOT TO THE LOW POINT AT ANYTIME AND WAS CHECKED AND REFILLED IF NOT FULL, THE TEMP WARNING HAS NOT COME ON. I AM NOW BEING TOLD THAT A HEAD GASKET IS BLOWN AND THAT I NEED A NEW ENGINE. THE CAR IS NOT EVEN AT 200K AND HAS HAD ALL ROUTINE MAINTENCE AND RECALLS COMPLETED.

03/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN YOU TURN HEADLIGHTS ON THE DASHBOARD LIGHT GO BLACK CAN'T SEE ANY THINGS O IT

03/02/2019
Components: ENGINE
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

EXCESSIVE OIL CONSUMPTION LED TO ENGINE FAILURE AND REPLACEMENT COST OF APPROXIMATELY $5000.00 ALSO EXCESSIVE OIL COST TO CONSTANTLY FILL OIL OVER THE YEARS. I PURCHASED THE VEHICLE NEW. AND GOT STUCK WITH IT AS I WAS GOING THROUGH DIVORCE AND NOT WORKING IT WAS UNFORTUNATELY CHEAPER TO PAY FOR A USED ENGINE REPLACEMENT THROUGH TOYOTA. I HAVE SAVED ALL RECEIPTS IN HOPES OF RECUPERATING MONEY IN THE FUTURE

02/28/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

VIN # : (XXXX) ON FEBRUARY 26, 2019, I ASKED AUTONATION TYOTA BUENA PARK ( AUTO NATION) TO UPDATE THE SOFTWARE AND REPLACE THE INVERT ASSEMBLY AS PER THE RECALL NOTICE LETTER FROM AUTONATION. ALSO, I EXPLAINED THAT MY CAR'S INVERTER AND ENGINE COOLANT WERE REPLACED ON NOVEMBER 19, 2015 WITH SHOWING THE INVOICE OF DCH TOYOTA OF SIMI VALLEY AND I HAD SAME OVERHEATING PROBLEM AS BEFORE IN SUMMER 2018. ON FEBRUARY 27, 2019, AUTONATION EMAILED ME AS PER THE ATTACHED COPY HERE THAT THE TOYOTA REPRESENTATIVE CAME TO AUTONATION AND DID NOT APPROVE REPAIR OR REPLACEMENT DUE TO HIGH MILEAGE (218,542) OF MY CAR. ON FEBRURY 28, I PICKED MY CAR BUT I WILL DRIVE AFTER RECEIPT OF TOYOTA'S CONFIRMATION THAT VEHICLE IS SAFE I BELIEVE THAT THE INVERTER ASSEMBLY SHOULD BE REPLACED REGARDLESS OF MILEAGE FOR MOTOR VEHICLE SAFETY IF MY CAR HAS EXPERIENCED INVERTER FAILURE. ALSO, I FILED MY COMPLAIN WITH NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY DEPARTMENT. REGARDS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

02/28/2019
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

ABS FAILED. WARNING LIGHTS DO NOT APPEAR. HEARD OTHERS HAVE SIMILAR ISSUE. TOYOTA WILL FIX THE ABS ONLY IF THE WARNING LIGHTS APPEAR. WARNING LIGHTS APPEAR ONLY WHEN CAR IS NOT ON COMPLETELY. BRAKES WENT OUT WITH NO WARNING AT ALL. BRAKES WENT OUT WITH NO WARNING WHILE DRIVING. LIGHT BULB LEAKS MOISTURE HAS SINCE PURCHASE. LIGHT BULBS BLOW FREQUENTLY.

02/27/2019
Components: SERVICE BRAKES
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

UPON BRAKING (EXACERBATED BY WET OR SLIPPERY CONDITIONS AND HARD BRAKING) THE ABS SYSTEM DOES NOT BEHAVE AS EXPECTED. INSTEAD OF PULSATING TO MODULATE THE AMOUNT OF BRAKING FORCE AND SLOWING DOWN THE VEHICLE THE BRAKES WILL COMPLETELY STOP ENGAGING WHILE THE CAR TRAVELS A MODERATE DISTANCE (E.G. 10 FEET) BEFORE THE BRAKES KICK IN AGAIN.

02/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THIS VEHICLE HAS HYBRID SYSTEM FAULTS RECALL SINCE OCTOBER 2018 AND TOYOTA STILL HAS NOT RESPONDED TO MY REQUEST TO FIX THE CAR AFTER 4MONTHS. IT IS VERY DANGEROUS TO DRIVE THIS CAR BECAUSE THE HYBRID SYSTEM DEFAULT WARNING LIGHT COMES UP PRETTY FREQUENTLY.

02/19/2019
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

ELECTRIC STEERING MAKES THE STEERING WHEEL HARD TO TURN AND IS ERRATIC. DEALER SAID THE CAR NEEDS A NEW STEERING MOTOR/COLUMN. CAR IS NOT SAFE TO DRIVE. MY RESEARCH HAS FOUND OTHER MODEL PRIUS WITH SILIRAR PROBLEMS AND ALSO THE RAV4 HAS STEERING ISSUES. THIS OCCURS WHILE DRIVING THE CAR. MY WIFE REFUSED TO DRIVE THE CAR. AND I HAVE PARKED IT. DEALER WANTS ALMOST 3000$ TO REPLACE.

01/28/2019
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

HEADLIGHT WOULD BURN OUT A YEAR AFTER REPLACEMENT. MANUFACTURER ISSUED A VARIANT OF A RECALL INTENDING TO PROVIDE A FIX FOR HIGH RATE OF BURNOUT. I TOOK MY CAR IN TO A DEALERSHIP TO RECEIVE THE FIX AND THE DEALERSHIP CAUSED A PROBLEM WITH THE FRONT WINDSHIELD WIPER APPARATUS. WIPERS WOULD NOW WORK IF THE HEADLIGHTS WERE OFF, BUT WOULD NO LONGER WORK ONCE THE HEADLIGHTS WERE TURNED ON. THIS WOULD OCCUR WHETHER STATIONARY OR MOVING.

01/27/2019
Components: SERVICE BRAKES
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ABS SYSTEM COMPLETELY FAILED WHILE DRIVING, NO ACCIDENT OCCURRED BUT DEFINITELY COULD HAVE. VEHICLE WAS TAKEN TO DEALER AND I WAS TOLD THERE WAS A RECALL FOR THE ABS SYSTEM ON THE VEHICLE BUT THEY DECLINED FIXING IT FREE OF CHARGE DUE TO MILEAGE, AND THEY GAVE ME A QUOTE OF $3000 TO FIX A PROBLEM THAT THEY HAVE NOT TAKEN RESPONSIBILITY FOR A KNOW ABOUT. TO MY UNDERSTANDING A RECALL IS A RECALL REGARDLESS TO MILEAGE AND I ALSO ASKED THE DEALER ABOUT THE PROBLEM 1 YEAR AGO AND WAS TOLD IT WAS NO PROBLEM.

01/24/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/22/2019
Crash: No
Fire: No
Summary

WHILE THE VEHICLE WAS IN MOTION, THE ENGINE STARTED SHAKING, THE STEERING AND BRAKES LOCKED UP AND THE ENGINE CEASED UP AS THE CAR SHUT OFF. GOT ERROR CODE P3190 FOR POOR ENGINE POWER, AND THEN A DAY LATER EVERYTHING WAS NORMAL. THIS IS THE 2ND TIME THIS HAS HAPPENED WHILE DRIVING, THE FIRST TIME WAS IN A 2002 PRIUS.

01/24/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE,HYBRID PROPULSION SYSTEM
Incident Date: 01/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. EACH TIME THE VEHICLE WAS DRIVEN, IT SHOOK, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. IN ADDITION, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXCESSIVE PRESSURE FOR THE BRAKE LIGHTS TO ILLUMINATE. ALSO, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO SOUTH BAY TOYOTA (LOCATED AT 18416 S WESTERN AVE, GARDENA, CA 90248, (310) 323-7800), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AUTONATION TOYOTA CERRITOS (LOCATED AT 18700 STUDEBAKER RD, CERRITOS, CA 90703, (562) 802-4000), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE REPAIR FEES. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

01/17/2019
Components: ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

HAD TO REPLACE MY HEAD GASKET

01/02/2019
Components: HYBRID PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STEVENS CREEK TOYOTA (4202 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 984-1234) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/17/2018
Components: POWER TRAIN
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

IT HAS BEEN OVER 2 MONTHS AND NO REMEDY (SOFTWARE UPDATE) HAS BEEN RELEASED FOR NHSTA RECALL # 18V684 (HYBRID SYSTEM MAY SHUTDOWN AND CAUSE STALL J0V). I AM MOVING AND NEED THIS ISSUE FIXED BEFORE I GO OVERSEAS.

12/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 18V-684. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED A LOSS OF POWER DUE TO THE FAULTY FAILSAFE DRIVING MODE. THE CONSUMER NO LONGER OWNS THE VEHICLE. *JS

12/06/2018
Components: SERVICE BRAKES
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE BRAKES WERE ENGAGED AND THE VEHICLE WAS STATIONARY, A LOUD ABNORMAL NOISE WAS HEARD FROM UNDER THE HOOD. THE VEHICLE WAS TAKEN TO GERMAIN TOYOTA OF NAPLES (13315 TAMIAMI TRAIL N, NAPLES, FL 34110, (888) 722-4942) WHERE THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED AND THE LINEAR OFF SET VALUE NEEDED TO BE RE-LEARNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,399.

12/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA HAS PERFORMED WHAT THEY PURPORT TO BE THE SAME RECALL, EOE, TWICE. THE SECOND TIME IT WAS PERFORMED, IT WAS PERFORMED WITHOUT ADVANCE NOTICE TO ME, AND WITHOUT EXPLANATION, EXCEPT THAT IT NOT BEEN PERFORMED BEFORE ON MY VEHICLE, AND WAS REQUIRED. AFTER THE WORK WAS DONE, AND AFTER RETURNING FROM THE DEALER, I CHECKED MY RECORDS, AND I DETERMINED THAT THE EOE RECALL HAD IN FACT BEEN DONE THREE YEARS EARLIER, IN 2015. SUBSEQUENT CONTACTS WITH TOYOTA AND THE DEALERS INVOLVED HAS NOT PROVIDED AN EXPLANATION, REGARDING THE NEED TO ESSENTIALLY RE-DO THE SAME EOE RECALL, EXCEPT AS A PART OF THE LATEST RECALL, WHICH CURRENTLY HAS NO REMEDY. THIS LATEST RECALL, NHTSA NO. 18V-684, STATES 'A PREVIOUS SAFETY RECALL MAY NOT HAVE BEEN FULLY COMPLETED . . . '. THE STATEMENT IS VAGUE, AND NO ONE HAS BEEN ABLE TO TELL ME WHY ANY PRIOR RECALL WAS NOT FULLY COMPLETED, WHEN THE SERVICE INVOICE INDICATES SUCH RECALLS WERE IN FACT FULLY COMPLETED. TOYOTA TELLS ME OTHER OWNERS ARE AFFECTED, NOT JUST ME. I HAVE NOT RECEIVED ANY NOTICE FROM TOYOTA, INDICATING THE WORK DONE FOR THE FIRST EOE WAS IN ANY WAY INCOMPLETE, SUCH THAT IT NEEDED TO BE DONE TWICE. THERE IS A POSSIBILITY THE SECOND EOE INSTALLED DIFFERENT SOFTWARE, BUT I HAVE NO WAY OF KNOWING, SINCE THE SECOND EOE RECALL IS BEING DONE IN A NON-TRANSPARENT MANNER. THIS IS A SAFETY ISSUE, BECAUSE OWNERS ARE NOT BEING MADE AWARE OF POSSIBLE PROBLEMS WITH THEIR VEHICLES, AND IT IS UNCLEAR IF THE REMEDY HAS BEEN PROPERLY VETTED.

12/03/2018
Components: STRUCTURE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AUTOMOTIVE PAINT IS UNSTABLE. ON THE SIDES THERE ARE SEVERAL POINTS. MANY PAINT CHIPS IN FRONT OF THE CAR. THE MACHINE QUICKLY RUSTS.

12/03/2018
Components: SERVICE BRAKES
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE VEHICLE WAS TAKEN TO TOYOTA OF POWAY (13631 POWAY RD, POWAY, CA 92064, 858-486-2900) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THEY WOULD SEND HER A CLAIM NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 137,450.

12/01/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE BEEN EXPERIENCING THE SAFETY RISKS OUTLINED IN THE FOLLOWING MANUFACTURER RECALL NUMBER: J1V NHTSA RECALL NUMBER: 18V684 I HAVE BEEN DEALING WITH THIS ISSUE FOR THE PAST 2 - 3 YEARS AND UNKNOWINGLY MAY HAVE BEEN SPENDING HUNDREDS OF DOLLARS ON REPAIRS THAT MAY NOT HAVE NEEDED TO BE REPLACED. CURRENTLY, MY CAR IS NOT RUNNING AS I EXPERIENCED A STALL (11/09/2018) WHILE EXITING THE FREEWAY AT A HIGH SPEED WITH THE SCREEN READING "CHECK HYBRID SYSTEM" AND THE DASH LIT UP WITH THE YELLOW TRIANGLE AND EXCLAMATION POINT. I AM NOT ABLE TO ACCELERATE DURING THE STALL, BRAKES ARE WORKING. THIS HAS HAPPENED TO ME COUNTLESS TIMES, ALMOST ALWAYS ON THE FREEWAY OR EXITING AND WHILE TRAVELING AT A HIGH SPEED. SOMETIMES THE VEHICLE WOULD START BACK UP AFTER A FEW MINUTES OF BEING TURNED OFF. THIS PARTICULAR TIME (11/09/2018), I COASTED THE VEHICLE TO A SAFE SPOT AND THE VEHICLE ENGINE NEVER TURNED ON AGAIN. I TOWED THE VEHICLE TO MY RESIDENCE AND THEN TO MY MECHANIC. I AM ONLY ABLE TO PUT THE VEHICLE IN NEUTRAL. THE MOTOR WILL NOT COME ON AT ALL AND THE SCREEN READS "CHECK HYBRID SYSTEM". THE CAR HAD OVER 1/4 TANK OF GAS AT THE TIME. I CURRENTLY USE MY VEHICLE FOR MY LIVELIHOOD DOING INDEPENDENT DELIVERY SERVICES SUCH AS INSTACART, DOORDASH, POSTMATES ETC. SINCE THERE IS YET TO BE A REMEDY FOR THIS SITUATION I WANT TO KNOW WHAT MY OPTIONS ARE TO GET BACK THE MONEY I'VE SPENT OR COMPENSATION FOR THIS VEHICLE SINCE IT IS NOT USABLE AND UNABLE TO BE FIXED BY THE MANUFACTURER IN A TIMELY MANNER. I CAN PROVIDE DOCUMENTATION IN REGARDS TO REPAIRS MADE AS WELL AS VISITS TO TOYOTA IN WHICH THEY WERE UNAWARE OF THE ISSUE.

11/30/2018
Components: EXTERIOR LIGHTING
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THERE'S A VOLUNTARY RECALL THAT TOYOTA IS DOING ON THE PRIUS RIGHT NOW THAT SEEMS DANGEROUS AND POORLY EXECUTED. THE LOW BEAM HEADLIGHT WIRING HARNESS HAS A DEFECT THAT CAUSES IT TO BURN OUT HEADLIGHTS OR SHORT OUT IN A WAY THAT THE HEADLIGHTS WON'T WORK. SOMETIMES YOU CAN GET THE HEADLIGHTS WORKING AGAIN BY WIGGLING THE WIRING HARNESS, BUT I'VE HAD THIS OCCUR SEVERAL TIMES WHILE ON BACK COUNTRY ROADS AND YOU JUST HAVE 1 HEADLIGHT, WHICH SEEMS SUPER DANGEROUS. TOYOTA WON'T FIX IT UNLESS YOU COME IN WITH THE HEADLIGHT BUSTED WHICH MEANS YOU HAVE TO MAKE AN APPOINTMENT AND EITHER DRIVE THE CAR AROUND ILLEGALLY WITH 1 WORKING HEADLIGHT OR JUST NOT DRIVE IT FOR A WEEK WHILE YOU WAIT FOR YOUR APPOINTMENT. THIS IS A SAFETY DEFECT AND THEY NEED TO REPLACE THE WIRING HARNESS WITHOUT HOOPS TO JUMP THROUGH.

11/29/2018
Components: SERVICE BRAKES
Incident Date: 07/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

SOMETIMES AFTER STARTING THE CAR, BRAKES WILL ONLY RESPONSE TO HARD BRAKING. CANNOT BRAKE TO SLOW DOWN GRADUALLY. BRAKES WILL NOT RESPOND AT ALL WHEN LIGHTLY PRESSING DOWN ON BRAKE PEDAL. ONLY AFTER DRIVING ABOUT 1 MILE WILL NORMAL BRAKING FUNCTIONALITY RETURN. THIS HAS BEEN AN ISSUE EVER SINCE I FIRST BOUGHT MY CAR NEW.

11/29/2018
Components: SERVICE BRAKES
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

WHEN BRAKING WHILE CAR IS GOING OVER A POTHOLE, CAR WILL BRIEFLY ACCELERATE FORWARD BEFORE STOPPING.

11/28/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6B0******
Summary

PRIUS ANTI LOCK SYSTEM

11/27/2018
Components: SERVICE BRAKES
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

INTERMITTENTLY, SEVERAL WARNING LIGHTS COME ON AT ONCE WHILE DRIVING: TRACTION CONTROL, BRAKE, AND ABS LIGHTS. WHILE ON, BRAKING IS LESSENED, BRAKES FEEL SPONGY, AND THE BATTERY GENERATION INDICATOR SHOWS NO ENERGY BEING PRODUCED. I FOUND SEVERAL SIMILAR COMPLAINTS ONLINE. FOR ME, THE PROBLEM HAS COMES AND GOES, AFFECTING ABOUT 50 PERCENT OF MY DRIVING TIME.

11/26/2018
Components: ENGINE
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT'S SPOUSE WAS ABLE TO PULL THE VEHICLE OVER SAFELY. THE CONTACT'S SPOUSE TURNED THE OFF AND RESTARTED THE ENGINE, AND WAS ABLE TO DRIVE HOME. ALL THE WARNING INDICATORS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO PENSKE TOYOTA OF COVINA (1800 E GARVEY AVE S, WEST COVINA, CA 91791, (626) 859-7400) TO BE REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 27,000.

11/19/2018
Components: SERVICE BRAKES
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I AM ENTERING THIS COMPLAINT BASED ON READING DOZENS OF ACCOUNTS THAT RESEMBLE MY ISSUE EXACTLY. TEN MINUTES INTO A FORTY MINUTE DRIVE THREE LIGHTS SUDDENLY CAME ON, THE BRAKE, ABS AND TRACTION CONTROL LIGHTS. THE BRAKES IMMEDIATELY BECAME SOFT, REQUIRING 50-60% MORE EFFORT TO STOP THE CAR AND DRASTICALLY REDUCED STOPPING TIME. THIS OCCURRED ON A DARK COUNTY ROAD, AFTER A LIGHT SNOWFALL AND TEMPERATURES IN THE MID-20'S. I QUICKLY PULLED INTO A CHURCH PARKING LOT TO CHECK THE BRAKE FLUID LEVEL AND FOR ANY BROKEN BRAKE LINES. I ALSO SHUT OFF THE CAR HOPING TO CLEAR THE ERROR, WHICH IT DID NOT. FLUID LEVELS LOOKED NORMAL AND I DECIDED TO PROCEED THE REMAINING 25 MILES OF MY DRIVE AFTER ENSURING THAT I COULD STOP AS NEEDED. AFTER 20 MINUTES OF DRIVING 45-55MPH THE LIGHTS TURNED OFF AND BRAKING POWER WAS INSTANTLY RESTORED TO 100%. I HAVE NOT TAKEN MY CAR INTO THE DEALER YET, BUT PLAN ON NOTIFYING THEM.

11/19/2018
Components: ENGINE,HYBRID PROPULSION SYSTEM
Incident Date: 10/04/2018
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 35 MPH, THE VEHICLE SHOOK AND SMOKE EMITTED THROUGH THE VENTS OF THE VEHICLE COMING FROM THE ENGINE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM) AND WENT TO TOYOTA OF DOWNTOWN LA (LOCATED AT 1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 354-9999) WITHOUT THE VEHICLE AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 97,400.

11/18/2018
Components: SERVICE BRAKES
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAD NOT ANY PROBLEM WITH BREAKS AT ALL....ONCE AFTER TAKING A LEFT TURN.......CHECK PCS SYTEM WITH OTHER LIGHTS LIKE WARNING, SLIPPARY, ABS, FRONT BREAKS,CAME ON. EMERGENCY LIGHTS KEEP FLASHING EVEN IF YOU SHUT THE CAR OFF. I TOOK OFF THE FUSE 16 FOR TURN SIGNALS...EVERYTHING CAME NORMAL....ONLY THAT I DONT HAVE TURN SIGNALS. AS SOON AS I PUT THE TURN SIGNAL FUSE BACK...EMERGENCY LIGHTS STARTED FLASHING AND CHECK PCS SYSTEM WITH ALL OTHER LIGHTS CAME ON. DEALER DIAGNOSED THE CAR FOR $ 150.00.....NO CLUE....SAID THEY WILL CHARGE ME EXTRA $550.00 TO FIND PROBLEM.....ON THE SECOND DAY EVENING THEY SAID I NEED TO REPLACE ABS ACTUATOR WILL COST ME $ 4500.00

11/14/2018
Components: SERVICE BRAKES
Incident Date: 11/08/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I WAS EXITING EXIT 3 OF INTERSTATE 91 IN NEW HAVEN CT AND WAS TRYING SLOW DOWN AND STOP BUT WHEN I APPLIED THE BRAKES THERE WAS NO RESPONSE. I PUMPED THE PEDAL SEVERAL TIMES BUT THE BRAKES STILL FAILED. I STEERED THE CAR TO THE LEFT TO AVOID DIRECTLY COLLIDING WITH THE VEHICLE IN FRONT OF ME AND WOUND UP SCRAPING IT AND CRASHING INTO INTO A BARRIER. I HAVE SINCE LEARNED THAT THIS HAS BEEN AN ONGOING PROBLEM WITH THE 2010 PRIUS AND AM OUTRAGED THAT THE COMPANY HAS BEEN WILLING TO GAMBLE WITH MY SAFETY AND THAT OF OTHER PRIUS OWNERS. I DO NOT HAVE THE ABILITY TO SCAN DOCUMENTS BUT THE CLAIM NUMBER IS ALLSTATE 0523873875 AND THE CT STATE POLICE INCIDENT REPORT IS 1800537795.

11/13/2018
Components: SERVICE BRAKES
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

MY CAR IS MAKING A WEIRD NOISE COMING FROM THE FIREWALL. MY TRACTION CONTROL LIGHTS ARE ON, BRAKE, AND A COUPLE OTHER. IT TURNS OFF AND THEN WILL TURN BACK ON.

11/09/2018
Components: SERVICE BRAKES
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WARNING LIGHTS : ABS , BRAKE , AND ANTI-SKID COME ON AND STAY ONE. BRAKE PEDAL IS SPONGY AND UNRESPONSIVE. THE ERROR CODE READS OUT P1241 & C1391 WHICH INDICATE BRAKE BOOSTER PUMP FAILURE. ABS BRAKES HAVE FAILED.

11/07/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I FIND MYSELF CHANGING MY HEADLIGHTS MORE FREQUENTLY WITH THE PRIUS THEN ANY OTHER CAR IVE EVER HAD. THIS IS RIDICULOUS AND MOST DEFINITELY A SAFETY ISSUE. FRONT LIGHTS ARE NEEDED, I'D LIKE TO ASSUME THEY PUT THEM THERE FOR SAFETY, RIGHT? DRIVING WITH HFH BEAMS IS JUST RUDE TO ONCOMING TRAFFIC. DOUBLE SAFETY ISSUE HERE.

10/30/2018
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER'S SIDE. THE FRONT DRIVER'S SIDE AIR BAGS DEPLOYED AS A RESULT THE CONTACT SUSTAINED A LEG INJURY. THE CONTACT WAS HOSPITALIZED AND THE DRIVER FOR THE OTHER VEHICLE HAD UNKNOWN INJURIES. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS TOTALED BY THE CONTACT'S INSURANCE COMPANY. THE CONTACT STATED THAT SHE JUST RECEIVED A RECALL LETTER NUMBER: 16V487000 (AIR BAGS) HOWEVER, THE ACCIDENT OCCURRED BACK IN APRIL OF 2016. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 40,000.

10/30/2018
Components: TIRES,UNKNOWN OR OTHER
Incident Date: 10/27/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TIRE BLEW OUT ON THE FREEWAY WITHOUT WARNING. IT WAS A GENERAL ALTIMAX RT43 SIZE 195/65 15.WITH ABOUT 9300 MILES ON IT. TIRE HAS SEVERAL BLOWN OUT SECTION IN THE SIDEWALL.

10/30/2018
Components: ENGINE
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 TOYOTA PRIUS, IT OVERHEATED AND THE RED LIGHT OR THE WARNING TEMPERATURE LIGHT NEVER TURNED ON, SO NOW I THE CAR HAS A CRACKED CYLINDER HEAD, THAT MEANS I HAVE TO REPLACE THE ENGINE.

10/26/2018
Components: SERVICE BRAKES
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE PARK, ABS, AND VCS WARNING INDICATORS ILLUMINATED AND THE BRAKES BECAME DIFFICULT TO MANEUVER. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN TSB: 0079-18. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

10/17/2018
Components: SERVICE BRAKES
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

BRAKES SLIP AND LOSE GRIP WHILE BRAKING AND TRAVELING OVER MODERATE BUMPS OR POTHOLES, ALSO HAPPENS WHILE BRAKING HARD.

10/17/2018
Components: SERVICE BRAKES
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

PARK, ABS, VCS, (!) WARNING LIGHTS ON IN DASHBOARD. OTHER SYMPTOMS - BARKING BRAKES AND CONTINUOUS PUMP WHINE, A CYLCING ELECTRICAL NOISE WHILE PARKED. SEEMS TO BE AN ISSUE WITH THE ACTUATOR.

10/09/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE CHECK PCS AND CHECK HYBRID SYSTEM WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO OURISMAN TOYOTA CHANTILLY (4135 AUTO PARK CIR, CHANTILLY, VA 20151) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,735.

10/08/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKES SLIP AND LOSE GRIP WHILE BRAKING AND TRAVELING OVER MODERATE BUMPS OR POTHOLES, ALSO HAPPENS WHILE BRAKING HARD.

10/05/2018
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

VEHICLE STALL WHEN HYBRID SYSTEM KICKS IN AND SHAKE, VERY DANGEROUS CONSIDERING THE CAR IS QUIET.

10/04/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED STATED THAT NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN THE FALL OF 2017. THE DEALER (TOYOTA OF WARREN, 2657 NILES CORTLAND RD SE, WARREN, OH 44484) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED AS OF 10/28/18 FAILED AIR BAGS HAS STILL NOT BEEN FIXED. UPDATED 11/28/18*JB

10/02/2018
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CORNHUSKER TOYOTA, 3510 KAUFMAN AVE, GRAND ISLAND, NE 68803, (308)-382-4620) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER STATED PARTS WERE AVAILBALE AND REPLACED. UPDATED 12/04/18 *JB

09/26/2018
Components: SERVICE BRAKES
Incident Date: 08/12/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I RECENTLY NOTICED THAT WHEN I OPEN THE CAR DOOR TO GET INTO THE CAR (WITH THE ENGINE OFF), THE BRAKE ASSIST PRIMES FOR QUITE A BIT (> 30 SECONDS). THEN I START MY CAR, I NOTICE THAT THE SOUND CAN BE HEARD PRIMING THE BRAKE (VACUUM?) EVERY 15 SECONDS OR SO AND LASTING ABOUT 3-5 SECONDS. IT PRIMES EVERY TIME I RELEASE THE BRAKE PEDAL. THE DEALER SAID THAT THE BRAKE ACTUATOR IS BAD AND WILL NEED TO BE REPLACE OR THE CAR WILL NOT SOME IN DRIVING CONDITIONS.

09/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE DRIVING ON THE HIGHWAY, SERVICE ENGINE LIGHT CAME ON, AND CAR BEGAN TO LOSE SPEED -- ONLY PERMITTING TRAVEL AT ABOUT 50 MPH. WITHIN A FEW MINUTES, THE CAR SHUT OFF ENTIRELY. FORTUNATELY, WAS ABLE TO GET TO SIDE OF ROAD BUT THIS COULD HAVE BEEN EXTREMELY DANGEROUS DUE TO LACK OF WARNING, AND FACT THAT WAS DRIVING ON A HIGHWAY WHERE OTHERS ARE GOING 60-70MPH OR FASTER. THE INVERTER OVERHEATED AND NEEDED TO BE REPLACED. THIS ISSUE WAS PART OF A RECALL, BUT DID NOT INCLUDE MY YEAR/CAR. EXTREMELY UPSETTING THAT TOYOTA DOES NOT RECALL IT OR AT A MINIMUM SEND A WARNING TO OWNERS TO HAVE THIS LOOKED AT. THIS CAN CAUSE POTENTIALLY FATAL ACCIDENTS, AND TOYOTA SEEMS TO BE AWARE OF THE ISSUE.

09/16/2018
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

BRAKE ACTUATOR KEEPS ACTIVATING EVERY 10 SECONDS. THE CARS ABS, TRACTION CONTROL, AND BRAKES ERROR LIGHTS HAVE ALL COME ON. BRAKES ARE COMPROMISED IN SOME MANNER WHICH CAN POSE SERIOUS SAFETY ISSUES WHILE DRIVING.

09/13/2018
Components: SERVICE BRAKES
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

ABS ACTUATOR FAILED WHILE DRIVING VEHICLE ON HIGH SPEED CITY STREET. LOSS OF BRAKING POWER NOTICED/OBSERVED. ACTUATOR FAILURE HAS BEEN CONFIRMED BY TOYOTA DEALER - CAR IS CURRENTLY BEING HELD FOR REPAIR.

09/12/2018
Components: SEAT BELTS
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

FRONT DRIVER AND PASSENGER SEAT BELT DID NOT BUCKLE IN-LOCK IN, THE MECHANISM IS NOT BROKEN, IT'T JUST NOT CLICK TO LOCK IN.

09/12/2018
Components: AIR BAGS
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MANUFACTURER RECALL NUMBER GOU, IS IDENTIFIED ON YOUR WEBSITE AS BEING PART OF THE NHTSA RECALL NUMBER 16V487, RECALL STATUS "RECALL INCOMPLETE"

09/06/2018
Components: SERVICE BRAKES
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ABS AND BRAKE LIGHTS "TURNED ON" ON THE DASHBOARD WHILE DRIVING ALONG FREEWAY. HAD TO PUSH THE BRAKE PEDAL HARDER TO STOP THE CAR. SEARCH ONLINE ON WHAT MIGHT BE CAUSING THE WARNING LIGHTS, IT WAS FOUND OUT THAT SO MANY TOYOTA PRIUS CAR OWNERS WERE HAVING THE SAME ISSUE. THE SYMPTOM WAS CAUSED BY EITHER FAULTY ACCUMULATOR OR MASTER CYLINDER/ACTUATOR.

09/04/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON TWO OCCASIONS, JUNE 22, 2018 AND AUGUST 15, 2018 THIS VEHICLE SUDDENLY ACCELERATED WHILE USING CRUISE CONTROL AND TRAVELING AT SPEED ON GENERALLY FLAT, STRAIGHT, 4 LANE ROAD IN GOOD WEATHER. I HAVE ATTACHED DOCUMENTS WITH SUMMARIES OF EACH EVENT AND MAPS SHOWING ROUTE AND TERRAIN DURING THE EVENTS. HARD BRAKING SLOWED BUT DID NOT STOP THE VEHICLE EITHER TIME. BOTH TIMES, AFTER TRAVELING SOME DISTANCE WHILE BRAKING BUT CONTINUING TO ACCELERATE WITHOUT MY FOOT ON THE ACCELERATOR, THE VEHICLE MADE A THUNKING NOISE FELT THROUGH THE FLOOR OF THE CAR AND SUDDENLY STOPPED ACCELERATING. IN THE FIRST INCIDENT THIS WAS AFTER ABOUT 2 MILES, THE SECOND TIME AFTER ABOUT A MILE. AFTER EACH INCIDENT I PHONED THE LOCAL DEALERSHIP AND WAS TOLD THAT IF THEY COULD REPLICATE THE EVENT THEY MIGHT BE ABLE TO FIGURE IT OUT. I REPORTED THE EVENTS TO CORPORATE TOYOTA AND AN INVESTIGATION WAS OPENED. THE VEHICLE WAS TAKEN TO FRED ANDERSON TOYOTA OF ASHEVILLE WHERE THEY SPENT SEVERAL DAYS WITH THE CAR, INTERACTING WITH TOYOTA, WHO WAS ASKING THEM TO EXPLORE AND TEST VARIOUS THINGS RELATED TO THE DUAL PEDAL FAIL SAFE, THE COMPUTER, SNAPSHOTS OF EVENTS ON THE COMPUTER ETC. THEIR FINAL JUDGEMENT WAS THAT FLOOR MATS MAY HAVE INTERFERED, THOUGH IT WAS THE FIRST THING I CHECKED WHEN I REGAINED CONTROL OF THE CAR.

09/04/2018
Components: ENGINE
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS FOR APPROXIMATELY 250 MILES, THE VEHICLE LOST TWO QUARTS OF OIL. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,785.

09/02/2018
Components: SERVICE BRAKES
Incident Date: 09/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

THE BRAKES MAKE SOUNDS WHEN PRESSED. LOOK INTO THE INTERNET AND PRIUS CHAT FORUMS AND TAKING TO LOCAL MECHANIC AND FOUND THE BRAKE ACTUATOR IS FAULTY AND NEED REPLACING ASAP.

08/31/2018
Components: SEAT BELTS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

SEAT BELT DRIVER AND PASSENGER BUCKLES INSIDE LATCH WORN OUT-LOCKING PIN WORN OUT DUE TO MAKE OUT PLASTIC. THIS IS NOT A GOOD SAFETY SEAT BELT OEM. FROM MANUFACTURE TOYOTA. WE NEED TO RECALL THIS. ALL SEAT BELT BUCKLE LATCH, INSIDE MATERIALS TO LOCK THE PIN SHOULD MAKE OUT METAL, NOT PLASTIC... DO TO WEAR AND USED TO SNAP IN/OUT SO MANYTIME CAUSE THE BUCKLES WARNOUT. PLEASE RECALL THIS PROBLEMS THANK YOU.

08/28/2018
Components: SERVICE BRAKES
Incident Date: 12/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WAS DRIVING TO MY HOUSE AND THE BRAKE PEDAL WENT TO THE BOTTOM. SEVERAL LIGHTS APPEARED ON THE DASHBOARD. I WAS DRIVING IN THE HIGHWAY AND FORTUNATELY THERE WAS AN EXIT AND I COULD GET OUT OF THE HIGHWAY AND I MANAGE HOW TO STOP AND I DID NOT CRASH. THE STORY COULD BE ANOTHER IF I WAS DRIVING FASTER. THE NEXT DAY I TOOK IT TO THE TOYOTA DEALER AND THEY TOLD ME THAT THE PROBLEM WAS THE BOOSTER PUMP (ATTACHED YOU CAN FIND THE ESTIMATE). I WAS SHOCKED WHEN I FOUND HOW MUCH WAS GOING TO COST ME. MY CAR HAS NEVER HAD A PROBLEM AND ALL OIL CHANGES HAD BEEN AT THE SAME TOYOTA DEALER. I HAVE NEVER TAKEN THE CAR ANYWHERE ELSE. INVESTIGATING I FOUND THAT THIS MODEL PRIUS 2010 IN 2013 HAD A RECALL FOR THIS SAME PROBLEM AFFECTING 82000 PEOPLE. I AM USING THE CAR WITH BECAUSE I HAVE TO GO OUT TO WORK EVERY DAY FOR THE SUSTENANCE OF MY FAMILY AND WITH A CONSTANT CONCERN OF HAVING AN ACCIDENT AND CAUSING DEATH TO OTHER PEOPLE INCLUDING MYSELF, I NEED THE HELP OF TOYOTA TO PAY FOR THE ENTIRETY OF ARRANGEMENT I ALREADY SPOKE WITH TOYOTA HEADQUARTERS AND THEY SAID THAT THEY WILL NOT HELP ME WITH THE COST OF THE REPAIR, IT IS REALLY EXPENSIVE AND IT IS NOT MY FAULT. DOES TOYOTA HAVE TO WAIT UNTIL THERE IS AN ACCIDENT? OR INJURY OR DEAD PEOPLE?.

08/25/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AFTER CHANGED ALL THE 12V BATTERY AND 201V BATTERY PACK BRAND NEW. ALL THE FLUID; OIL, COOLING WATER, TRANSMISSION ALSO BEEN CHANGED NEW, EVEN CLEAN OUT THE EXHAUST CO2 DEPOSIT IN THE PIPE, BASICALLY THE ENGINE BEEN CLEAN OUT LIKE NEW. THE PROBLEMS NOW IS NOT START OR PUT INTO READY MODE. DUE TO THE INVERTER AND ICU U1 CIRCUIT BOARD NOW SENDING THE SIGNAL TO THE DASH BOARD. DASH BOARD ONLY SHOW FLASHING ENGINE LIGHT, PUSH BUTTON SHOW AMBER NOT GREEN. I HEARD TOYOTA IS RECAL THE SOFTWARE ON THE INVERTER, THIS IS NOT GOING TO HELP, DUE TO REPROGRAM THE KEY AND THE IMOBOLIZER CAUSE THE INFOR ON THE DASH TO SHUT DOWN, THE OBDII CANT EVEN READ OR FUNCTION. NOW MY 2010 HYBRID IS DEAD. I DON'T KNOW WHAT TO DO. PLEASE HELP.

08/23/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

RECALL NOTICE EOE WAS PERFORMED ON MY 2010 PRIUS TO CORRECT AN INVERTOR PROBLEM. A SOFTWARE UPDATE WAS PERFORMED. ACCORDING TO MY DEALER AT CAPISTRANO TOYOTA AS WELL AS OTHER DEALERS THIS WAS JUST A BANDAID AND NOT A TRUE FIX. THE OWNER OF CAPISTRANO TOYOTA AS WELL AS OTHER TOYOTA DEALERS HAVE WRITTEN TO TOYOTA THAT THE INVERTOR NEEDS TO BE REPLACED. THE DEALER H,S HAD MANY CARS COME BACK AFTER THE SOFTWARE FIX AND HAD TO HAVE THE INVERTOR CHANGED. IF THE INVERTOR FAILS WHILE DRIVING, THE CAR CAN POSSIBLY JUST STOP RUNNING OR SLOW DOWN TO 15 MILES. THIS WILL BE VERY DANGEROUS AND POSSIBLY DEADLY.

08/20/2018
Components: SERVICE BRAKES
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I STATED TO THE GLENDALE TOYOTA DEALER IN CALIFORNIA THAT I HEAR AND FEEL A BUZZ/CLICK WHEN I STEP ON THE BRAKE AND THEY INFORMED ME IT IS THE BRAKE ACTUATOR AND WARRANTY EXPIRED IN DECEMBER 2017. I AM REQUESTING IS AN EXTENSION TO THIS WARRANTY OR VOLUNTARILY MAKE IT A SAFETY RECALL. IT IS VERY DANGEROUS AND EXPENSIVE TO FIX.

08/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY VEHICLE ABRUPTLY SLOWED DOWN ON ILLINOIS HIGHWAY 94 SOUTH BOUND AT 33 EXIT AT 2:00PM AUGUST 10. FORTUNATELY I WAS IN RIGHT LANE, WHICH HAD A SLIGHT SLOPE THAT ALLOWED ME TO DRIVE MY CAR TO THE SERVICE LANE. AFTERWARDS, I TRIED TO START MY CAR WITHOUT ANY SUCCESS. I CALLED MY CAR INSURANCE AGENT ON 2:11PM TO TOW MY CAR TO MY MECHANIC. THEIR DIAGNOSIS WAS A PROBLEM WITH THE INVERTER/CONVERTER. MY VEHICLE WAS TOWED AGAIN TO THE TOYOTA DEALER BECAUSE THIS PROBLEM WAS IN RECALL.

08/13/2018
Components: SERVICE BRAKES
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

LETTER FROM CONGRESSMAN OLSON ON BEHALF OF CONSTITUENT REGARDING TOYOTA BRAKE RECALL ON HER 2010 TOYOTA PRIUS. *LD THE CONSUMER WAS CONCERNED ABOUT NOT RECEIVING A NOTICE FOR THE SAFETY RECALL FOR THE BRAKES.*JS

08/13/2018
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

VEHICLE HAS LOST POWER ON THE FREEWAY MULTIPLE TIMES FORCING ME TO PULL OVER. IN ONE INSTANCE I WAS ALMOST REAR ENDED BY A SEMI. THE VEHICLE WILL SHOW A TEMPERATURE WARNING AND WILL THEN SHUT DOWN AND READ, "CHECK HYBRID SYSTEM". THE TOYOTA DEALERSHIP CLAIMS IT NEEDS A NEW ENGINE. THIS IS A WELL KNOWN ISSUE AND WILL GO IN FRONT OF A JUDGE IN JANUARY. I HAVE CONTACTED TOYOTA ABOUT THIS AND THEY TELL ME IT IS OUT OF WARRANTY AND NOT ELIGIBLE FOR THE WARRANTY ENHANCEMENT. THIS SHOULD HAVE BEEN AN UNLIMITED MILEAGE RECALL BUT TOYOTA REFUSES TO DO ANYTHING ABOUT IT. THIS HAPPENED AGAIN THIS MORNING TO MY WIFE WHO WAS ON A FREEWAY WHERE THE SPEED LIMIT IS 70MPH. THIS IS AN EXTREMELY DANGEROUS ERROR AND I WOULD HATE TO SEE SOMEONE DIE BECAUSE THEIR CAR STOPS ON THE FREEWAY. THIS VEHICLE HAS ALSO HAD SEVERAY P0401 CODES, THERE IS AN WARRANTY ENHANCEMENT FOR THIS AS WELL BUT LIMITED TO 150K MILES. I WAS TOLD BY THE TOYOTA DEALERSHIP IT WAS ALSO A CULPRIT FOR A BLOWN HEAD GASKET.

08/08/2018
Components: SERVICE BRAKES
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKE PEDAL GOES TO FLOOR. BRAKE LIGHT IS ON. DEALER SAYS ACCUMULATOR PUMP IS BAD. THERE IS A RECALL FOR THIS ITEM. THEY REPLACED IT UNDER RECALL IN 2014 AND REFUSE TO DO IT AGAIN. QUOTED $2000 TO REPAIR. CALLED TOYOTA CUSTOMER SERVICE AND THEY WON'T DO ANYTHING EITHER. IT IS A SAFETY ISSUE AND STILL HAVING THE SAME SAFETY ISSUES IS NOT OK. I AM 6 MONTHS PREGNANT AND CANNOT AFFORD TO FIX AN ITEM THAT SHOULD BE COVERED FOR LIFE OF THE VEHICLE DUE TO THIS RECALL.

07/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

MY PRIUS WAS RECALLED TO LIMIT CURRENT IN THE MAIN POWER INVERTER AS THEY ARE FAILING. THESE INVERTERS ARE STILL FAILING EVEN AFTER THE SOFTWARE MODIFICATION. TOYOTA EXTENDED THE WARRANTY ON THE INVERTER AS THEY KNOW IT COULD FAIL. I DON'T WANT TO BE STRANDED BEFORE THEY WILL ADDRESS THE PROBLEM!

07/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA INVERTER FAILURE. MY SPECIFIC VIN WASN'T INCLUDED IN THE RECALL, BUT THE IPM DID FAIL, IN THE MIDDLE OF THE STREET, WHILE DRIVING, MY CAR LOST ALL POWER & WENT INTO LIMP HOME MODE. FORTUNATELY THE STREET WASN'T BUSY & I WASN'T STRUCK BY ANOTHER VEHICLE AS I HAD MY 6 WEEK OLD NEWBORN IN THE CAR WITH ME. I HAD DUTIFULLY CHECKED TO SEE IF MY CAR WAS INVOLVED IN THE RECALL & IT WASN'T, EVEN THOUGH IT FAILED. THEY ONLY FIX IT AFTER IT FAILS, WHICH IS OUTRAGEOUS. SOMEONE IS GOING TO DIE WHEN THEIR PRIUS LOSES ALL POWER WHILE DRIVING AT HIGHWAY SPEEDS.

07/22/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

ABS LIGHT ON / TRACTION LIGHT ON / BRAKE LIGHT ON !!!!!!!! CODE C1391ABNORMAL LEAK IN ACCUNULATOR !!!!!!! $3,000 ESTIMATE FIX !!!!!!!!!!! COMON TOYOTA PROBLE!!!!!!!! RECALL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

07/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

LEAVING A PARKING LOT DRIVING AT UNDER 20 MPH, 'CHECK HYBRID SYSTEM' FLASHED WITH ENGINE ICON APPEARING; AMBIENT TEMPERATURE AT 104 DEGREES. DROVE HOME AND CONNECTED WIFI ELM 327 THAT DISPLAYED P0A080 DTC. FAILURE MILEAGE 152510 JUST OUTSIDE 150K CALIFORNIA EMISSIONS WARRANTY BUT BELOW 10 YEAR WARRANTY AT 9 YEARS AND 2 DAYS FAILING 07-16-18. DROVE TO NEAREST TOYOTA DEALERSHIP 07-17-18 WHO DIAGNOSED DTC P0A80 P0A3000 TO BATTERY BLOCKS V06 12.67 VOLTS, V07 13.91 VOLTS. V05 14.14 VOLTS, V09 14.18 VOLTS, V10 14.18 VOLTS. DETAIL CODE 1 IS 123. POOR FUEL MILEAGE AND OSCILLATING CHARGE DISCHARGE OF HYBRID BATTERY PACK BEGAN 02-09-2015 AT 91,036 MILES TYPICALLY 42.7 MPG. TOYOTA MOTOR SALES DENIED GOOD WILL ASSISTANCE REQUEST CITING OUT OF WARRANTY CASE # 1807172401. REMEDY IS REPLACE HYBRID BATTERY PACK AT NEAR $4K WITH CORE EXCHANGE.

07/18/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ON 05/12/2018, THE VEHICLE WAS IN MOTION, MERGING ONTO THE FREEWAY, WHEN THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGE "CHECK HYBRID SYSTEM" WAS DISPLAYED. THE VEHICLE WAS NOT DRIVEABLE AT NORMAL STREET SPEEDS AND HAD TO BE TOWED OFF THE FREEWAY ONRAMP. THE VEHICLE WAS TOWED TO A TOYOTA DEALERSHIP ON 05/16/2018, WHERE THE DIAGNOSTIC FOUND THAT THE INVERTER NEEDED TO BE REPLACED. THE DIAGNOSTIC DID NOT FIND ANY OTHER FAULT CODES. THE INVERTER WAS REPLACED UNDER WARRANTY. THEN, 3 WEEKS AFTER THE COMPLETED REPAIR (LESS THAN 200 MILES), ON 06/11/2018, THE VEHICLE WAS STATIONARY AND IDLING WHEN THE CHECK ENGINE LIGHT CAME ON AND THE MESSAGE "CHECK HYBRID SYSTEM" WAS DISPLAYED. THE VEHICLE WAS TOWED TO THE SAME TOYOTA DEALERSHIP, WHERE THE DIAGNOSTIC FOUND THAT THE FAULT CODE WAS WITH THE HYBRID BATTERY THIS TIME, WHEN IT PREVIOUSLY HAD NOT BEEN AN ISSUE. AFTER THE CODE WAS CLEARED, THE VEHICLE WAS 100% DRIVEABLE AND TAKEN HOME WHILE WE CONSULTED OPTIONS FOR ALTERNATIVE REPAIR OR DIAGNOSTICS.

07/16/2018
Components: AIR BAGS
Incident Date: 07/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

07/15/2018
Components: SERVICE BRAKES
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

I TOOK MY PRIUS TO THE DEALER BECAUSE THE BRAKE LIGHT WAS ON, TO RESOLVE THE PROBLEM THE DEALER REPLACED MY MASTER CYLINDER AND BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY. I FOUND THAT THERE IS A RECALL FOR THE 2010 PRIUS. T-CP-DOM DATE OF ISSUE JULY 1, 2013. THE RECALL IS FOR THE SAME PROBLEM I HAD, I DO NOT KNOW WHY I AM BEING EXCLUDED FROM THE RECALL. PLEASE REPLY

07/14/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

MY BRAKES RECENTLY STOPPED WORKING AS THEY NORMALLY DO (YOU HAD TO PRESS EXTREMELY HARD ON THE PEDAL TO GET IT TO STOP) AND SEVERAL LIGHTS CAME ON THE DASHBOARD. PRIOR TO THIS THE CAR WAS MAKING A VERY STRANGE NOISE WHEN YOU START TO PUSH ON THE BRAKES. NOT LIKE A TYPICAL SQUEAKY BRAKE SOUND. I TOOK IT TO TOYOTA AND THEY GAVE ME A QUOTE FOR $3,700 STATING THAT I NEEDED A NEW BRAKE CYLINDER ASSEMBLY. I DISCOVERED A RECALL FOR 2010 PRIUS FOR THE EXACT DIAGNOSTIC CODE AND THEY SAID MY PRIUS WAS NOT COVERED BY THE RECALL. WHEN YOU "REBOOT" THE COMPUTER ON THE PRIUS, THE LIGHTS AND BRAKE PROBLEM GO AWAY. THIS APPEARS TO BE A SIGNIFICANT PROBLEM WITH THE 2010 PRIUS FROM WHAT I HAVE READ ON-LINE AND TOYOTA IS NOT ACKNOWLEDGING IT. IT'S ALSO A VERY COSTLY REPAIR THAT SEEMS TO BE EASILY FIXED WHEN YOU REBOOT THE COMPUTER ON THE CAR. WHAT IS GOING ON? HOW MANY PEOPLE ARE PAYING TOYOTA FOR THIS FIX THAT APPEARS TO BE A WIDE PROBLEM WITH THE VEHICLE THAT SHOULD NOT BE HAPPENING?

07/12/2018
Components: ENGINE
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDK******
Summary

EXCESS OIL CONSUMPTION, USED 2 QUARTS OF OIL BEFORE NEXT OIL CHANGE, TOYOTA'S DON'T CONSUME OIL THE WAY THIS CAR DOES , I'VE NEVER OWNED A CAR WITH THIS PROBLEM USING SO MUCH OIL. THE BURNT OIL IS GOING TO EVENTUALLY BUILD UP CAUSING MORE ISSUES IN THE COMBUSTION CHAMBERS AND SMOG DEVICES .

07/11/2018
Components: SERVICE BRAKES
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH, SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THERE WAS A RECALL FOR SIMILAR VEHICLES PER NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). DELUCA TOYOTA (1719 SW COLLEGE RD, HWY 200, OCALA, FL 34471, (352) 732-0770) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.

07/02/2018
Components: SERVICE BRAKES
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

AFTER REGULAR CHECK-UPS AND MAINTENANCE AT 90000 MILES AND 8 YEARS OF DRIVING, ALL OF A SUDDEN THREE BRAKE LIGHTS CAME ON, THE ABS, HAND BRAKE, AND SKID CONTROL LIGHTS ALL CAME ON. AT THIS TIME THE BRAKING ISSUES SEEM TO BE LESS RESPONSIVE BRAKING AND SLIGHT JERKING WHEN PUTTING CONSTANT PRESSURE ON THE BRAKES AT LOW SPEEDS. WHEN BROUGHT TO THE TOYOTA DEALERSHIP, THEY NOTED THAT THERE ARE NO ISSUES, HOWEVER THE MASTER BRAKE CYLINDER IS LIKELY TO FAIL SOON.

07/01/2018
Components: SERVICE BRAKES
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

I TOOK MY PRIUS TO THE DEALER BECAUSE THE BRAKE LIGHT WAS ON, TO RESOLVE THE PROBLEM THEY REPLACED MY MASTER CYLINDER AND BOOSTER ON MY 2010 PRIUS. I ASKED ABOUT A RECALL FOR THE PARTS. I WAS TOLD NO RECALLS, I FOUND THAT THERE IS A RECALL FOR 2010 PRIUS. T-CP-DOM DATE OF ISSUE JULY 1, 2013. THE RECALL IS FOR THE SAME PROBLEM I HAD

06/27/2018
Components: SERVICE BRAKES
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I'VE COUNTED AT LEAST 30 BRAKE BOOSTER/ACTUATOR COMPLAINTS ON THIS SITE YEAR TO DATE FOR THE SAME ISSUE ON THIS MODEL YEAR CAR. OUR ISSUE IS THE SAME AS EVERYONE ELSE. JUST UNDER 150K MILES, BRAKE, ABS AND TRACTION CONTROL LIGHTS CAME ON MY DAUGHTER'S CAR (WE ARE ORIGINAL OWNERS) AS SHE WAS DRIVING HOME FROM WORK. NON RESPONSIVE BRAKES, ONLY REAR BRAKES ENGAGE IF YOU PUSH THE PEDAL TO THE FLOOR OF THE CAR. TOOK TO DEALER WHO DIAGNOSED DTC C1391, ACCUMULATOR LEAK MALFUNCTION. OUR CAR WAS NOT INCLUDED IN ORIGINAL WARRANTY ENHANCEMENT (MANUFACTURE DATE OF 1/2010), SO PRICE QUOTED WAS $4814.66. OUR DAUGHTER CANNOT AFFORD, SO WE CALLED TOYOTA WARRANTY WHO OFFERED US $2007 AS A MEASURE OF GOOD WILL, BUT NO MORE. THIS IS A SERIOUS SAFETY ISSUE, BEYOND RIDICULOUS THAT SOME CARS WITH THE SAME DEFECT HAD THE WARRANTY ENHANCEMENT PROGRAM AVAILABLE WHICH PAID FOR THE ENTIRE REPAIR, YET MOST OTHERS LIKE US WERE DENIED THE FIX AND ARE FACING ASTRONOMICAL REPAIR BILLS THAT MANY CANNOT AFFORD, NOR ANTICIPATE ON A CAR SUCH AS A TOYOTA. THE BRAKES FAILED WHILE MY 22 YEAR OLD DAUGHTER WAS DRIVING - THAT COULD HAVE GONE SO VERY WRONG.

06/27/2018
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 06/21/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I WAS ON THE FREEWAY IN TRAFFIC, GOING 60 MPH. THERE WAS ROAD CONSTRUCTION COMING UP AHEAD. I DEPRESSED THE BRAKE PEDAL AND NOTHING HAPPENED. THE CAR DIDN'T SLOW DOWN AT ALL AND I CRASHED INTO ANOTHER VEHICLE. MY CAR WAS MANUFACTURED WHEN THE 'VOLUNTARY SAFETY RECALL' BY TOYOTA WAS SUPPOSED TO ADDRESS THIS, BUT I RECEIVED NO NOTIFICATION, NOR DID THOUSAND OAKS TOYOTA, WHERE I HAD THE CAR SERVICED, COMMUNICATE ABOUT IT. *JS

06/27/2018
Components: SERVICE BRAKES
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKUN3DU5A******
Summary

THE TRACTION LIGHT, THE ABS LIGHT AND THE BRAKE LIGHT APPEAR ON THE DASH. I HAVE ALREADY PAID THE MECHANIC APPROXIMATLY $1,500 FOR REPAIRS AND NOW I AM TOLD I NEED THE ABS BRAKE BOOSTER WHICH COSTS AN ADDITIONAL $2,546.26. THIS PART HAS BEEN RECALLED ON OTHER 2010 TOYOTA PRIUS MODELS, BUT NOT MINE. I CANNOT AFFORD THIS FIX, SO I AM DRIVING MY CAR AS IT IS. BRAKE PEDAL ACTS DIFFERENTLY EACH TIME I USE THE BRAKES.

06/26/2018
Components: EXTERIOR LIGHTING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I KEEP HAVING TO REPLACE THE LOW BEAM HEADLIGHTS IN MY 2010 TOYOTA PRIUS. WHAT IS GOING ON? MY COMMUTE TO AND FROM WORK EVERYDAY IS 3 HOURS AND WITH DAYLIGHT SAVINGS TIME I AM USUALLY GOING TO WORK IN THE DARK OR COMING HOME IN THE DARK. MY LIGHTS WENT OUT ON MY WAY HOME IN THE DARK ONCE AND I HAD TO USE MY HIGH BEAMS TO GET HOME SAFE. I AM SURE THIS WAS BLINDING TO ONCOMING TRAFFIC AS INDICATED WITH ALL THE FLASHING OF HIGH BEAMS I GOT.

06/25/2018
Components: POWER TRAIN,ENGINE
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE VEHICLE WAS IN A PARKING LOT. UPON STARTING THE CAR, THE DASH DISPLAYED "CHECK HYBRID SYSTEM" AND THE VEHICLE COULD NOT ACCELERATE ABOVE 25 MILES PER HOUR.

06/21/2018
Components: SERVICE BRAKES
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH AND DEPRESSING THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE, THE PEDAL BECAME LOOSE. AS A RESULT, THE VEHICLE CONTINUED MOVING AND THE ANTI-SKID, BRAKE, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP BY DEPRESSING THE BRAKE PEDAL MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO CAVENDER TOYOTA (5730 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 681-6601) WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS; THEREFORE, NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

06/21/2018
Components: SERVICE BRAKES
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE DRIVING ON A BUMPY SURFACE THE BRAKES SLIP WHEN APPLIED. STOPPING ABILITY IS REDUCED. THIS HAPPENS ON A REGULAR BASIS, ON SURFACE STREETS AND HIGHWAYS. I HAVE NOTICED IT WHILE STOPPING IN A STRAIGHT LINE, BUT IT MAY ALSO HAPPEN WHILE STOPPING ON A CURVE.

06/15/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/12/2018
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE DRIVING OUR 2010 TOYOTA PRIUS II ON THE INTERSTATE WE BEGAN NOTICING A BURNING SMELL. THEN, THE ABS LIGHT ILLUMINATED ON THE DASHBOARD. WE PULLED ONTO AN OFF RAMP AND AS WE SLOWED THE VEHICLE DOWN SMOKE BEGAN COMING FROM UNDER THE HOOD. WE DROVE VERY SLOWLY DOWN THE ROAD AND THE SMOKE BECAME MORE PREVALENT. WE TURNED ON A SIDE STREET AND MY HUSBAND PUT THE VEHICLE IN PARK, GOT OUT, WALKED TO THE FRONT, AND NOTICED THAT THE PASSENGER FRONT HEAD LAMP WAS MELTED AND THERE WAS A FLAME. WE QUICKLY GOT OUR FAMILY OUT OF THE CAR (2 KIDS IN CARSEATS IN THE BACK). WE MOVED AWAY FROM THE VEHICLE AND THE FLAMES BECOME LARGER AND LARGER. WE CALLED 911 AND THE HOOD WAS ENGULFED IN FLAMES BY THE TIME THE FIREFIGHTERS ARRIVED. THEY WERE ABLE TO PUT THE FIRE OUT QUICKLY, SO IT DID NOT SPREAD INTO THE FRONT CABIN OR REAR OF THE VEHICLE. WE HAD NOT HAD ANY RECENT WORK DONE AND THE VEHICLE WAS FULLY OPERATIONAL UNTIL THE TIME OF THE FIRE. WE HAD NOT BEEN EXPERIENCING ANY PROBLEMS PRIOR TO THIS INCIDENT.

06/12/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

ABS, BRAKE AND TRACTION CONTROL LIGHTS ON. CODE C1391 ABNORMAL LEAK IN ACCUMULATOR.

06/04/2018
Components: ENGINE
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

MOTOR CONSUMES EXCESS OIL. MUST ADD SEVERAL QUARTS IN BETWEEN SCHEDULED OIL CHANGES. OCCASIONALLY WHEN FIRST STARTED, THE MOTOR WILL STALL OR SPUTTER.

06/02/2018
Components: ENGINE
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WAS AWARE THE CHECK ENGINE LIGHT AND ALARM CAME ON WHEN I WOULD MAKE RIGHT OR LEFT HAND TURNS. TOOK MY VEHICLE IN FOR A CHECK. WAS TOLD THERE "WAS NO OIL ON THE DIPSTICK" SO HAD MY OIL CHANGED ON 2/21/2018 AND MY MILEAGE WAS 72704. THEY DID AN OIL CONSUMPTION TEST AT THIS TIME. WHEN I RETURNED AT 73696 MILES TO HAVE PHASE TWO OF THE TEST CHECKED, THE OIL WAS AT "FULL LEVEL". NOW AT 77,250 MILES AND AM HAVING TO ADD OIL AGAIN. STOPPED AT TOYOTA SERVICE ON 6/01/2018 FOR THEM TO CHECK THE WARNING LIGHT. VEHICLE WAS LOW ON OIL AGAIN. THEY TOPPED OFF THE OIL AT NO CHARGE. THANK YOU! WHEN ASKED WHAT ELSE COULD BE DONE ABOUT THIS PROBLEM, I WAS TOLD I COULD REPLACE THE ENGINE. NOT GOING TO HAPPEN WITH MY 2010 PRIUS. NOT DUE FOR AN OIL CHANGE FOR QUITE SOME TIME. GUESS I WILL CHECK AND ADD OIL AS NEEDED IN THE INTERIM.

05/30/2018
Components: SERVICE BRAKES
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

C1391 - ABS SYSTEM FAILED

05/29/2018
Components: ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT TOOK THE VEHICLE TO TOYOTA OF WEST PLAINS (1902 PORTER WAGONER BLVD, WEST PLAINS, MO 65775) FOR A SCHEDULED OIL CHANGE BEFORE A ROAD TRIP. UPON RETURNING FROM THE ROAD TRIP, IT WAS DISCOVERED THAT THERE WAS NO OIL IN THE VEHICLE AND THE NUMBER TWO HEAD CYLINDER WAS BURNED OUT. THE VEHICLE WAS TOWED TO THE SAME DEALER AND REPAIRED AT THE VEHICLE OWNER'S EXPENSE. AFTER THE REPAIR, THE ECU POWER MANAGEMENT BOARD MALFUNCTIONED AND THE DEALER REFUSED TO REIMBURSE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WOULD BE NO REIMBURSEMENT FOR THE REPAIRS BECAUSE THE RECALL HAD EXPIRED. THE VIN TOOL FOUND NO RECALLS FOR THE VEHICLE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 111,226.

05/24/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKE ACTUATOR HAS FAILED. TRACTION CONTROL, ABS, BRAKE LIGHTS ILLUMINATED ON DASH. MORE EFFORT NEEDED TO ENGAGE BRAKES. THIS AFFECTS THE REGENERATIVE BRAKING AS IT NO LONGER CHARGES ON BRAKING AS IT WAS DESIGNED. CHECKED TOYOTA WEBSITE FOR RECALLS SINCE THIS IS SAFETY RELATED, AND THERE ARE NONE. WHICH IS QUITE DISTURBING. I'VE RESEARCHED PRIUS FORUMS AND THIS SEEMS TO BE AN ONGOING PROBLEM. TOYOTA ISSUED A RECALL FOR THE GENERATION 2 MODEL, HOWEVER THIS SEEMS TO BE A PROBLEM FOR GENERATION 3 MODELS AS WELL. THE PROBLEM DID OCCUR WHEN ON THE HIGHWAY TRAVELING AT 60 MPH.

05/20/2018
Components: EXTERIOR LIGHTING
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

EVERY 4 TO 6 MONTHS HEADLIGHTS ARE BURNING OUT.

05/18/2018
Components: SERVICE BRAKES
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE DELAYED TO STOP AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY TOYOTA OF FREDERICKSBURG (3507 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 507-0076) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO CONTACT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000. *TT

05/14/2018
Components: SERVICE BRAKES
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

BRAKE SYSTEM HAS KEPT MAKING AIR PUSHING SOUND BUT SUDDENLY I CANNOT PUSH THE BRAKE PEDAL AT ALL. IT FEEL LIKE BLOCKED. BRAKING FORCE IS NOT WORKING

05/11/2018
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAD BEEN DRIVING THE CAR AND HAD EXPERIENCED THE LOSS OF POWER DESCRIBED IN RECENT ARTICLES AS BEING AN INVERTER PROBLEM (THAT WAS THE SUBJECT OF A SOFTWARE UPDATE BY TOYOTA THAT MAY NOT HAVE FIXED THE ISSUE). AFTER EXPERIENCING THIS ISSUE SEVERAL TIMES, MY AUTOBODY SHOP RECOMMENDED REPLACING THE THROTTLE BODY AS THE DIAGNOSTIC CODES WERE NOT 100% CLEAR WHAT THE PROBLEM WAS. I HAVE REPLACED THE THROTTLE BODY AND NOT HAD THE ISSUE SINCE, BUT I THOUGHT I WOULD REPORT THIS JUST IN CASE THIS IS RELATED TO THE INVERTER ISSUE. THE ISSUE I HAD WAS EXACTLY AS DESCRIBED -- DRIVING THE CAR, THEN SUDDENLY LOSING POWER AND PRACTICALLY UNABLE TO MOVE THE VEHICLE (I WAS ABLE TO DRIVE IT MAYBE 3 MPH WITH NO POWER STEERING, BARELY GOT OUT OF AN INTERSECTION IN FRONT OF ONCOMING TRAFFIC ONE TIME IT HAPPENED). THIS HAPPENED AT VARIOUS TIMES, ALWAYS WHILE MOVING, BOTH ON THE HIGHWAY AND ON CITY STREETS, STRAIGHT/TURNING. THE ONLY TIME IT DIDN'T SEEM TO HAPPEN WAS WHEN STATIONARY. THIS IS THE ARTICLE I READ THAT COMPELLED ME TO CONTACT NTHSA: HTTPS://WWW.CBSNEWS.COM/NEWS/CALIFORNIA-DEALERSHIP-REFUSES-TO-SELL-CERTAIN-TOYOTA-PRIUS-MODELS-OVER-SAFETY-ISSUES/

05/08/2018
Components: SERVICE BRAKES
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

SERIOUS ISSUE WITH THE PRIUS. BRAKE ACTUATOR/BRAKE BOOSTER FAIL. THE BRAKING IS SERIOUSLY COMPROMISED BECAUSE OF THIS PROBLEM. THE DEALERSHIP SAYS IT IS KNOWN TO TOYOTA, BUT THEY WILL NOT OFFER ANY ASSISTANCE. WHEN THE BRAKE/ABS/TRAC LIGHTS ARE RESET THE BRAKES FUNCTION PERFECTLY FOR A SHORT PERIOD OF TIME AND THEN THE LIGHTS/PROBLEM RETURNS.

04/27/2018
Components: EXTERIOR LIGHTING
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THREE HEADLIGHT BULBS HAVE BURNED OUT REQUIRING REPLACEMENT BEFORE THE ODOMETER REACHED 70,000 MILES. TOYOTA SENT A NOTICE OF A WARRANTY ENHANCEMENT PROGRAM IN 2017 ON THIS ISSUE, DESCRIBING THE PROPOSED REPAIR AS THE INSTALLATION OF "VOLTAGE ADJUSTMENT WIRE HARNESSES." AS INSTRUCTED, I TOOK MY 2010 PRIUS TO A DEALERSHIP ON JANUARY 19, 2018 AND WAS TOLD THAT IT REQUIRED A REPAIR, BUT THE PARTS WERE NOT IN STOCK AND WERE ON BACK ORDER. IN A FOLLOW UP CALL TO THE DEALERSHIP ON APRIL 26, 2016, THE REPRESENTATIVE SAID THE PARTS WERE STILL ON BACK ORDER, AND THERE WAS NO INDICATION OF WHEN THEY MIGHT BE RECEIVED. THE ADMITTEDLY DEFECTIVE ELECTRICAL SYSTEM IN MY CAR CAN AND HAS CAUSED MY HEADLIGHTS TO BURN OUT PREMATURELY, WHICH IS AN OBVIOUS SAFETY PROBLEM. EVEN THOUGH TOYOTA RECOGNIZES THE PROBLEM, THEY SEEM TO BE DRAGGING THEIR FEET IN CORRECTING IT.

04/25/2018
Components: POWER TRAIN
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

HAD RECENTLY PURCHASED THIS VEHICLE USED.. VEHICLE SUDDENLY WAS POWERLESS IN THE MIDDLE OF THE HIGHWAY. STRUGGLED TO COAST TO SIDE OF THE ROAD. BARELY BEING REAR ENDED BY TRAFFIC APPROACHING FROM BEHIND. OVER HEATED INVERTER REPLACED AT NO CHARGE BY TOYOTA DEALERSHIP. THEN DEALERSHIP TRIED TO TELL ME THE CAR NEEDED $5200 IN ADDITIONAL WORK. I AM IN DISBELIEVE I WAS ABLE TO PURCHASE A CAR WITH OUT THIS WORK BEING DONE TO IT.

04/24/2018
Components: ENGINE
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

CAR LOOSING OIL I ADD EVERY 500 MILES ONE LITER OF OIL

04/24/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE OTHER DAY MY BRAKE LIGHT, TRACTION, AND ABS LIGHT CAME ON. TOOK IT TO THE MECHANIC AND THEY SAID IT'S CODE C1391 - ABNORMAL LEAK IN THE ACCUMILATOR, ELECTRICAL ISSUE, AND I MUST GO TO THE DEALER. I'VE SEEN OTHERS COMPLAIN ABOUT THIS. SHOULDN'T THIS BE A RECALL?

04/22/2018
Components: SERVICE BRAKES
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ANTILOCK BRAKE ACTUATOR AND PUMP FAILURE. QUOTED AS A $4700 REPAIR AT DEALER WITH LABOR. PARTS ARE JUST OVER $3600. THERE WERE RECALLS ON GEN 2 PRIUS'AND EXTENDED WARRANTY ON OTHER PRIUS' . THIS CAR FALLS UNDER NO HELP AT ALL. WE ARE ORIGINAL OWNERS AND CAR HAD BEEN ESSENTIALLY PROBLEM FREE. DISGUSTED THAT THIS DANGEROUS AND KNOWN PROBLEM ISN'T BEING PROPERLY ADDRESSED BY TOYOTA. ALL LIGHTS ON DASH RELATED TO BRAKES LIT UP WHILE DRIVING. STILL HAD BRAKES. TOOK TO DEALER TO CHECK PROBLEM.

04/17/2018
Components: SERVICE BRAKES
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

A TIRE BLEW OUT ON THE HIGHWAY, AND AFTERWARDS THE ABS LIGHT, BRAKE LIGHT, AND TRACTION LIGHT CAME ON. APPARENTLY THE BRAKE ACUATOR HAS FAILED COMPLETELY.

04/17/2018
Components: SERVICE BRAKES
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I OWN A 2010 TOYOTA PRIUS IV. I CONCUR WITH ALL THAT HAS BEEN DOCUMENTED ABOUT ABS AND BRAKING ISSUES WITH THE PRIUS. TWO WEEKS AGO MY BRAKES STARTED TO SQEAL. I TOOK IT TO A MECHANIC AND WAS INFORMED ALL WAS WELL (BRAKE PADS,FLUIDS, OIL). A WEEK LATER THE BRAKE AND ABS INDICATOR CAME ON IN MY VEHICLE. THE BRAKING DISTANCE IS ELONGATED AS I HAVE TO PRESSED FIRMLY ON THE BRAKE FOR THE CAR TO STOP. I TOOK IT TO MY MECHANIC WHO RESET THE CAR. I DROVE FROM THE MECHANIC AND ALL APPEARED TO BE FINE UNTIL I HIT A BUMP IN THE ROAD. THE INDICATORS CAME BACK ON IMMEDIATELY AND THE BRAKING CHANGED. I HAD TO PRESSED THE BRAKE PEDAL ALL THE WAY DOWN IN ORDER FOR THE CAR TO START. THE CAR ALWAYS SURGES FORWARD WHENEVER I HIT A POTHOLE, BUMP OR ANY ROUGH SURFACE. IN HIN SIGHT, WHEN I FIRST BOUGHT THE CAR I HAD A FENDER BENDER BECAUSE THE CAR LURCHED FORWARD WHEN I WAS PARKING. I AM NOW DISCOVERING THIS ISSUE IS A KNWON ISSUED WITH TOYOTA; PARTICULARLY THE PRIUS. FIXING THIS PROBLEM SEEMS TO BE EXPENSIVE. TOYOTA SHOULD COVER THE COST VIA A RECALL.

04/16/2018
Components: SERVICE BRAKES
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ON A FEW OCCASIONS WHEN THE CAR IS IN MOTION, WE HAVE DEPRESSED THE BRAKES AND THEY DID NOT GRAB RIGHT AWAY. THIS HAPPENED ONCE GETTING ONTO A HIGHWAY, TWICE ON A CITY STREET, AND ANOTHER TIME ON A COUNTRY ROAD. THERE SEEMS TO BE A SMALL DELAY BEFORE THEY WILL GRAB, CAUSING THE CAR TO FEEL OUT OF CONTROL FOR THAT BRIEF MOMENT. IT FEELS UNSAFE WHEN THIS HAPPENS AND DOESN'T SEEM NORMAL. WE CONTACTED THE SERVICE MANAGER AT TOYOTA TO HAVE THE CAR LOOKED AT, AND HE DID NOT RETURN OUR CALL.

04/16/2018
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

DRIVING ON HIGHWAY IN MODERATE AND HEAVY RAIN OR SNOW AFFECTS THE WINDSHIELD SHADE AND VISIBILITY TO SEE THE ROADWAY CLEARLY. THE SHADE OF THE WINDSHIELD IS DULL GREY UNTIL DRIVING ON CITY STREETS OR GETTING OFF THE HIGHWAY. CAR DEALERS HAD NO ANSWERS OR SOLUTIONS IN THE PAST.

04/16/2018
Components: VISIBILITY
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD NOISE WAS HEARD AND THEN THE SUN ROOF SHATTERED. THE GLASS EXPLODED AND IMPLODED WHEN THE FAILURE OCCURRED. THERE WERE NO INJURIES. THE DEALER (ARLINGTON TOYOTA, 10939 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 302-9611) WAS NOTIFIED AND A DIAGNOSTIC APPOINTMENT WAS SCHEDULED. THE INSURANCE COMPANY WAS ALSO NOTIFIED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES VEHICLE WAS TRAVELING AT 78MPH AND FAILURE MILEAGE WAS APPROXIMATELY 63,000. *TT

04/09/2018
Components: EXTERIOR LIGHTING
Incident Date: 03/29/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

THE HEADLIGHTS KEEP GOING OUT, MAKING DRIVING AT NIGHT UNSAFE UNTIL YOU CAN GET IT FIXED. IT JUST HAPPENED AGAIN, MARCH, 29, 2018. IT HAPPENED 2/11, 6/11, 12/12, 1/13, 6/13, 3/15, 1/16, 7/17 AND NOW. IT WASN'T RAINING, NOTHING INTERESTING AT ALL. LOCAL DRIVING.

04/08/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/04/2018
Crash: No
Fire: No
Summary

THE VEHICLE WAS HAVING ISSUE WITH THE STEERING LOCKED UP WHEN TURNING WITH MOTION ABOUT 20+MPH. THE HYBRID SYSTEM IS NOT AS ADVERTISED THE 50MPG IN ANY WAY AS IT ONLY GETS AVERAGE ABOUT 35MPG. THE VEHICLE HAS 87000 MILES AND THE OLD SYMPTOMS FROM SECOND GENERATION FOLLOWED SUIT WITH IT. THE DASH WENT TOTALLY OFF WHEN WEATHER IS COLD AND SUDDENLY TURNED BACK ON WHEN IT GETS WARM. I HAD DRIVEN A FEW MILES WITHOUT THE DASH ON AND IT WAS A BAD EXPERIENCE SINCE I CANNOT FIGURE OUT THE SPEED OR WHAT IS GOING ON. THE STEERING IS THE MAJOR ISSUE AS WE DARE NOT TO DRIVE THE CAR AND THE TECHNICIANS FROM THE DEALER SAID NOTHING WRONG WITH THE VEHICLE BUT THIRD PARTY TECHNICIANS RECOMMEND TO TAKE TO TOYOTA FOR RECALL.U TURNS ARE THE WORSE THAT LOCKED THE STEERING AND THE CAR ALMOST COME TO A STOP WITH BEEPING ALARMS.

04/05/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAD A SUDDEN LOSS OF POWER WITH A POPPING SOUND. THE FAILURE NEARLY CAUSED AN ACCIDENT BECAUSE I WAS TURNING INTO A TRAFFIC LANE. THIS LEFT ME STALLED IN THAT LANE OF TRAFFIC. THE FAILURE TURNED OUT TO BE THE INVERTER OVER HEATING WAS CAUSED BY THE COOLING PUMP IN THE INVERTER FAILING, WHICH CAUSED THE INVERTER TO OVERHEAT. THIS WAS NOT COVERED BY WARRANTY AND WAS A VERY EXPENSIVE REPAIR. I CHOSE NOT TO HAVE THE DEALER REPAIR IT AT THEIR EXTREME PRICES. I PAID THE DEALER TO DIAGNOSE THE PROBLEM. THEN I HAD GREENTEC IN OLATHE KS. REPAIR THE SYSTEM AT 1/2 THE COST THAT THE DEALER WANTED

04/02/2018
Components: ENGINE
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

THE CAR IS CONSUMING OIL AT UNREASONABLE RATES.

04/02/2018
Components: SERVICE BRAKES
Incident Date: 03/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE DEFECT. *SMD *CN

04/02/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN I PRESS BRAKE ON THE BUMPED ROAD, THE CAR FUNCTION WEIRD AND SEEMS LIKE IT HAS SUDDEN "SHOCK" SO IT IS KIND OF LOSING CONTROL FOR THE CAR EVEN I DIDN'T PRESS BRAKE THAT HARD, IT HAPPENS SEVERAL TIMES ALREADY DURING THE COURSE OF 7 YEARS THAT I OWNED THIS CAR, EVEN WHEN CAR IS NEW. I WAS SO SCARED AND NERVOUS, I DON'T KNOW WHERE TO REPORT THIS PROBLEM AND DID MENTIONED TO DEALER BEFORE. THE PROBLEM IS RANDOM AND UNPREDICTABLE AND I DON'T KNOW WHEN IT WILL HAPPEN. BUT I GUESS I AM KIND OF CAUTIOUS ON WHEN I PRESS PEDAL WHEN I DRIVE. THIS IS MOSTLY HAPPEN IN LOCAL DRIVE, NOT HIGHWAY. IN DRIVING WHEN DRIVING FORWARD, MAYBE THERE IS SOMETHING ON THE ROAD, BUT IT SHOULD NOT BE DOING THIS AS IT IS VERY SCARY AND IT'S LIKE A SUDDEN "JERKY". MY NAME IS [XXX] IT HAPPENED AT LEAST 10 TIMES DURING THE PAST 7 YEARS TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/28/2018
Components: SERVICE BRAKES
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, DEPRESSING THE BRAKE PEDAL TO COME TO A STOP, OR WHEN DRIVING OVER A BUMP, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT THE VEHICLE STOPPED AFTER A DISTANCE, BUT NOT WHEN PROMPTED. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO GULLO TOYOTA OF CONROE (45 S, CONROE, TX 77304 ,(888) 483-0321) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

03/26/2018
Components: SERVICE BRAKES
Incident Date: 03/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

VSC, BRAKE, AND ABS LIGHTS ARE ON SYMPTOMS: CRUISE CONTROL WILL BUMP UP THE SPEED THEN "CANCEL" CRUISE CONTROL THE ABILITY TO "SET" CRUISE IS REJECTED VSC, BRAKE, ABS LIGHTS TURN ON NO REGEN BRAKING BRAKES NEED WAY MORE EFFORT TO SLOW/STOP ABRUPT BRAKING WILL CAUSE A SKID ANY HELP WILL BE APPRECIATED.

03/23/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY WIFE HAD A 'NEAR-DEATH' EXPERIENCE ON 22-MAR-18 WHILE DRIVING HER PRIUS (2010) BACK HOME. SHE WAS DRIVING ON A HIGH SPEED INTERSTATE FREEWAY (I-10) IN HOUSTON AND SUDDENLY HER ABS BRAKE SYSTEM FAILED AND SHE CAN SHE ALL WARNING LIGHTS IN THE DASHBOARD (ABS WARNING LIGHT, BRAKE SYSTEM WARNING LIGHT, SLIP INDICATOR) WERE LIT. AS SOON AS SHE SAW THESE WARNING, SHE TRIED TO SLOW DOWN THE VEHICLE SAFELY BY APPLYING BRAKES, BUT BRAKES WERE BARELY RESPONSIVE. AT THIS TIME, SHE WAS DRIVING AT A SPEED AROUND 65 MPH. SHE KEPT PRESSING THE BRAKE PEDALS AND SLOWLY MOVED TOWARDS THE SHOULDER AREA. AFTER TRAVELING FOR SOME DISTANCE, THE VEHICLE STOPPED EVENTUALLY. SHE CALLED TOW TRUCK AND TOOK THE CAR TO TOYOTA DEALERSHIP NEARBY. WE ARE WAITING FOR THE RESPONSE FROM THE TOYOTA SERVICE CENTER ABOUT THE FAULT.

03/22/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/25/2018
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY, THE INSTRUMENT PANEL CLUSTER ON OUR 2010 PRIUS WENT OUT AND WE WERE WITHOUT A FUNCTIONING SPEEDOMETER OR GAS GAUGE FOR THE REMAINDER OF THE DRIVE. THIS PROBLEM HAS HAPPENED TO MANY OTHER 2010 PRIUS VEHICLES AND TOYOTA REFUSES TO WARRANTY THIS EXTREMELY COSTLY REPAIR, WHICH CAUSES MANY DRIVERS TO USE THEIR VEHICLES WITHOUT A SPEEDOMETER FOR EXTENDED PERIODS OF TIME.

03/21/2018
Components: SERVICE BRAKES
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AS MY WIFE WAS DRIVING THE BRAKES FAILED; THE PEDALS WENT TO THE FLOOR. SHE HAD TO SWERVE TO AVOID HITTING SOMEONE. SHE CONTINUE TO PRESS THE PEDALS AND THE CAR EVENTUALLY STOPPED. WHEN I GOT TO HER I TURNED THE CAR BACK ON AND TESTED THE BRAKES. THIS TIME THE PEDALS WOULD BARELY GO DOWN AND WOULD ONLY STOP THE VEHICLES IF YOU WENT 5 TO 10 MPH. IT RENDERED THE CAR UNUSABLE. I FOUND ONLINE THAT THERE WAS RECALL FOR 2010 TOYOTA PRIUS'S BUT TOYOTA SAID MY VIN WASN'T LISTED IN THE RECALL FOR AN ACTUATOR.

03/07/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY CAR COMPLETELY SHUT DOWN IN TRAFFIC, ENGINE, STEERING, TRANSMISSION ALL QUIT AND I WAS ALMOST IN A HORRIFIC ACCIDENT AS I COULD NOT CONTROL THE CAR OR GET OUT OF ANYONE'S WAY. THE CHECK HYBRID WARNING LIGHT WAS ALSO ON. IT WAS TOWED AND THE GARAGE SAID IT WAS A SOFTWARE UPDATE THAT I WAS NOT MADE AWARE OF THAT CAUSED COMPLETE FAILURE.

03/07/2018
Components: SERVICE BRAKES
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE DRIVING ON HIGHWAY AT APPROXIMATELY 50MPH, INSTRUMENT CLUSTER DISPLAYED BRAKE, ABS, (!), AND TCS. AS I ATTEMPTED TO SLOW DOWN, BRAKES LOST EFFECTIVENESS AND BECAME MUSHY. I HAD TO PRESS ON BRAKE PEDAL EXTRA HARD TO SLOW THE CAR DOWN AND BRING TO CAR TO A STOP. PEDAL TRAVEL AND FORCE REQUIRED WAS WAY MORE THEN NORMAL.

03/06/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/04/2018
Crash: No
Fire: No
Summary

MY EMERGENCY BRAKE HAS FAILED. I PARK ON A HIL AND MY CAR ALMOST WENT DOWN WITHOUT ME IN IT , I WAS GETTING SOMETHING OUT OF THE BACK SEAT WHEN THE EB FAILED, LUCKILY THE DRIVERS DOOR WAS OPEN AND I WAS ABLE TO JUMP IN AND BRAKE WITH THE NORMAL BRAKES. ALSO WHILE BRAKING AND GOING OVER A BUMP MY BRAKES FAIL FOR A SECOND.

03/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WITHOUT WARNING, WHILE TRAVELING DOWNHILL AT ABOUT 45 MPH AND BRAKING, THE CAR LOST POWER AND WAS VERY DIFFICULT TO CONTROL. SEVERAL DASH WARNING LIGHTS CAME ON. I WAS ABLE TO DRIVE A SHORT DISTANCE , AT 10-15 MPH, TO THE DEALER FOR REPAIRS. A TRANSISTOR IN THE INVERTER HAD OVER-HEATED AND FAILED. THE EVENT OCCURRED ON 28 JAN 2017. TOYOTA KNEW OF THIS POTENTIAL FAILURE AND RECALLED THE CAR FOR A SOFTWARE FIX (EOE RECALL SSC#EOE AGG09A ), INSTALLED IN THE CAR ON 29 APRIL 2014, BY DCH TOYOTA ( 2955 PACIFIC COAST HIGHWAY, TORRANCE , CA) ALSO THE DEALER WHO REPAIRED THE FAILURE. I ONLY RECENTLY LEARNED THE RECALL AND THE FAILURE WERE RELATED AND I BELIEVE THE FAILURE COULD REPEAT WITH POTENTIALLY CATASTROPHIC RESULTS.

03/03/2018
Components: ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Summary

MY 2010 PRIUS HAS RELATIVELY LOW MILEAGE - APPROXIMATELY 44,000 MILES. IT HAS BEEN ROUTINELY MAINTAINED AT THE DEALERSHIP WHERE IT WAS PURCHASED NEW. I JUST REPLACED THE TIRES A COUPLE OF MONTHS AGO, AND THE ONLY ISSUES HAVE BEEN THE TAKATA AIRBAG RECALL & THE NEED TO REPLACE AIR FILTERS MORE FREQUENTLY THAN MAY BE NORMAL BECAUSE I DO NOT HAVE A GARAGE SO IT IS PARKED OUTSIDE IN A DRIVEWAY WHERE EXPOSURE TO POLLEN & DEBRIS FROM TREES IS EXCESSIVE. AFTER A SIGNIFICANT WIND & RAIN STORM WEDNESDAY NIGHT, THE ENGINE RATTLED & MADE UNUSUAL NOISES FOR SEVERAL SECONDS WHEN I STARTED THE CAR. THEN, THE "CHECK ENGINE" LIGHT CAME ON. I CHECKED THE MANUAL, WHICH SAID NOT TO DRIVE & TO CALL A DEALERSHIP IMMEDIATELY, WHICH I DID. I WAS TOLD IT WAS NOT SAFE TO DRIVE & IT SHOULD BE TOWED TO THE DEALERSHIP. I WAITED UNTIL THE FOLLOWING MORNING & STARTED IT AGAIN TO VERIFY THE CHECK ENGINE LIGHT BEFORE HAVING IT TOWED. AFTER I WAS AT THE DEALERSHIP FOR 3 HOURS, THE SERVICE GUY TOLD ME THAT WHEN HE STARTED IT, THE CAR RUN FINE, THE CHECK ENGINE LIGHT WAS OFF, & THEY WERE NOT SURE WHAT CAUSED THE PROBLEM, BUT THEIR DIAGNOSTIC EVALUATION SHOWED A PROBLEM WITH AN OIL LEAK IN THE HEAD GASKET. I WAS QUOTED A COST OF APPROX. $1500 TO OPEN IT UP, FIX THE LEAK, & CHECK FOR ANY OTHER PROBLEMS. I GAVE THE GO-AHEAD, BUT AM WONDERING IF THIS IS SYMPTOMATIC OF A GREATER PROBLEM THAT WILL BE REPEATED. I AM WAITING TO HEAR BACK FROM THE DEALERSHIP AFTER THE REPAIR TODAY. MY GOAL IS TO DRIVE THE VEHICLE UNTIL IT HAS 100,000 MILES OR SO & THEN TRADE IN FOR THE NEWER MODEL. DID I MAKE THE RIGHT DECISION? DO I HAVE A LEMON? IS THIS A COMMON PROBLEM WITH THE 2010 MODEL? IS IT REPARABLE, OR COULD THE ENGINE NOW BE WARPED AND IRREPARABLE?

03/02/2018
Components: ENGINE
Incident Date: 11/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I JUST TESTED ALL YEARS FROM 2010 TO 2011 PRIUS, THOSE PRIUS BURNS A LOT OF OIL AT EVERY 2,000 MILES. I DID FILL IT (AT 4.4 QUARTS OF OIL) CORRECTLY IT BUT PRIUS ATE OVER 3 QUARTS IN 2000 MILES. LIKE MANY OF PEOPLE HAVE BEEN REPORTS THIS ON PRIUSCHAT.COM AND ETC ONLINE FORUMS. I HATE TO SPEND MY MONEY TO BUY MOTOR OILS! WHY THIS PRIUS EXCESSIVE OIL CONSUMPTION? "WHAT DID THIS HAPPEN?" I JUST PURCHASED 2010 PRIUS ON OCT. 2016. AND I TESTED IT. IT STILL OIL CONSUMPTION. TOYOTA DEALER CAN'T DO ANYTHING FOR MOTOR OIL. SINCE IT HAPPENED, I STILL CHECK OIL LEVEL AT EVERY 2,000 MILES AND PUT IT SOME MOTOR OIL IN IT UNTIL IT REACH TO 5,000 MILES FOR SYNTHETIC OIL CHANGE.

02/26/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/17/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

OUR PRIUS HAS BEEN LOSING POWER. IT HAS 68K MILES AND WE ARE THE ORIGINAL OWNERS. DRIVING AT HWY SPEEDS WE NOTICED WE HAVE TO PUSH HARD DOWN ON THE GAS JUST TO GET THE CAR TO MAINTAIN HIGHWAY SPEEDS. HILLS ARE EVEN WORSE. WE ARE ALSO STILL WAITING ON THE PARTS TO FIX OUR HEADLIGHTS. OVER THE YEARS I HAVE CHANGED THE LOW BEAM BULBS AT LEAST 6 TIMES! WHEN ARE THE PARTS COMING?

02/19/2018
Components: SERVICE BRAKES
Incident Date: 02/12/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

ABS LIGHT STAYS ON, I HAVE NO BRAKES WHEN EMERGENCY BRAKING, THERE WAS A TOYOTA PRIUS RECALL ON BRAKE MASTER CYLINDER AND BOOSTER PUMP BUT TOYOTA SAID IT WAS NOT FOR MY VEHICLE. MY PROBLEM IS EXACTLY THE SAME PROBLEM AS OTHER PRIUS BRAKE RECALLS BUT TOYOTA WILL NOT COVER IT. LESS THEN 65,000 MILES ON THE CAR . HOW CAN A MASTER CYL BE BAD BY NOW, THEY USUALLY LAST OVER 100,000 MILES. VERY UNSAFE , AND MAY KILL SOMEONE. THIS SHOULD BE COVERED BY TOYOTA WITH ALL THE OTHER BRAKE RECALL PROBLEMS WITH THIS YEAR AND MODEL. I HAD TO SLAM ON MY BRAKES BUT MY CAR WOULD NOT STOP CAUSING ME TO RUN INTO A WALL AT THE BALTIMORE HARBOR TUNNEL. THIS IS A RECALL AND LETTERS WERE SENT OUT BY TOYOTA ABOUT THIS FAULTY BRAKING BUT NOW TOYOTA WILL NOT HONOR THE RECALL

02/16/2018
Components: SERVICE BRAKES
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY CAR NEED TO REPLACE THE BRAKE PUMP ASSEMBLY WHICH IS SAME AS ONE OF THEIR PAST RECALL IN 2013. I CALLED TOYOTA AND THEY SAID MY CAR'S WAS NOT IN THE RANGE SO THEY DON'T COVER IT. YEA, CERTAIN VINS BUT IT IS CLEARLY THAT ALL THE 2010 PRIUS HAVE THIS ISSUE.

02/15/2018
Components: SERVICE BRAKES
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

COPIED THE BELOW FROM ANOTHER COMPLAINT BECAUSE THIS GUY IS HAVING THE EXACT SAME ISSUE I AM HAVING, I BOUGHT THE CAR AUG 2017 RIGHT BEFORE THE PERIOD TO GET IT REPLACED EXPIRED, WAS NEVER NOTIFIED IN ANY WAY OF THIS WARRANTY CHANGE SO HOW AM I SUPPOSED TO KNOW I HAVE A DEFECTIVE PART ON MY CAR.. BUT THE DEALERSHIP STILL SOLD IT TO ME, NOW A MONTH AFTER THE ELIGIBILITY TO GET IT REPAIRED EXPIRES, MY BRAKES DIE AND TOYOTA SAYS THEY WONT HELP NOR IS THE DEALERSHIP RESPONSIBLE FOR SELLING ME THE CAR WITHOUT CHECKING IF THE RECALLED PART WAS REPLACED. THEY ALSO KEEP MENTIONING THE EXTENDED WARRANTY ON THE ACTUATOR IS ONLY FOR "CERTAIN VIN'S". SO THEY ARE GONNA EXTEND THE WARRANTY ON CERTAIN 2010 PRIUS' BUT NOT ALL OF THEM.. THIS MAKES NO SENSE.. PLEASE HELP MY 2010 PRIUS IS HAVING ISSUES AS SAME AS THE SAFETY RECALL BACK IN 2013 ( 13V-235 ). THE ABS LIGHT, VSC LIGHT, AND BRAKE LIGHT WERE ON AFTER A BUMPY ROOAD IN MY NEIGHBORHOOD. I BROUGHT IT TO THE DEALER AND THEY INDICATED THAT THERE WAS A LEAK IN THE ACCUMULATOR. AFTER RESET THE SYSTEM, ALL THE LIGHTS WENT OFF BUT I STILL FEEL THE LOSSES OF PRESSURE ON THE BRAKE PEDAL. HOWEVER, MY CAR HAS 0 OPEN RECALL AND THE DEALER QUOTED ME OVER 5K FOR THE REPAIR WHICH IS RIDICULOUS COMPARE TO THE VALUE OF THE CAR.

02/11/2018
Components: SERVICE BRAKES
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 PRIUS IS HAVING ISSUES AS SAME AS THE SAFETY RECALL BACK IN 2013 ( 13V-235 ). THE ABS LIGHT, VSC LIGHT, AND BRAKE LIGHT WERE ON AFTER A BUMPY ROOAD IN MY NEIGHBORHOOD. I BROUGHT IT TO THE DEALER AND THEY INDICATED THAT THERE WAS A LEAK IN THE ACCUMULATOR. AFTER RESET THE SYSTEM, ALL THE LIGHTS WENT OFF BUT I STILL FEEL THE LOSSES OF PRESSURE ON THE BRAKE PEDAL. HOWEVER, MY CAR HAS 0 OPEN RECALL AND THE DEALER QUOTED ME OVER 5K FOR THE REPAIR WHICH IS RIDICULOUS COMPARE TO THE VALUE OF THE CAR.

02/10/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

AT ABOUT 125K MILES, MY PRIUS NEARLY RAN OUT OF OIL BETWEEN SERVICES, AND I RELIGIOUSLY SERVICE MY VEHICLE. I BURNED 1 TO 2 QUARTS BETWEEN SERVICES SINCE. AT 272,408 MILES, I JUST PAID $5751.59 FOR A COMPLETE ENGINE REBUILD... REST OF CAR IS IN GREAT SHAPE. OIL CONSUMPTION PROBLEMS WERE KNOWN BY THE DEALERSHIPS, BUT I WAS GIVEN NO RECOURSE EXCEPT DEALING WITH IT. LATEST ISSUE..CHECK ENGINE LIGHT ON, MISFIRE ON CYLINDERS 1 AND 4 (PROGRESSING TO ALL), HORRIFIC KNOCKING NOISE WITH SOUND OF RUSHING WATER UPON START-UP. EVENTUALLY, (ONCE THE CYLINDERS FIRED SIGNIFICANTLY) THE ENGINE COULD RUN SATISFACTORILY FOR THE REMAINDER OF THE DRIVE... UNTIL THE NEXT START. EARLY ON I READ THAT TOYOTA KNEW OF THE UNDER-ENGINEERED MOTOR OF THE 2010S, BUT I HAVE NOT RECEIVED ANYTHING ANNOUNCING A RECALL OR CARE TO FIX THEIR ENGINEERING ISSUE. I HAVE MY SERVICE RECORDS TO VALIDATE THE CARE I'VE GIVEN TO MY CAR. THE DATE OF THE ENGINE REBUILD IS WHAT I WILL PROVIDE AS TO WHEN THIS HAPPENED, BUT THE OIL CONSUMPTION BEGAN YEARS AGO.

02/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY CAR IS A 2010 TOYOTA PRIUS WITH NEARLY 100K MILES. I WAS TRAVELING ON THE HIGHWAY AT APPROX 65 MPH WHEN ANOTHER VEHICLE WAS TRYING TO MERGE ONTO THE HIGHWAY. I USUALLY MAINTAIN MY SPEED BUT IN THIS SITUATION OF TRAFFIC I SLOWED SLIGHTLY AND FLASHED MY HEADLIGHTS FOR THE DRIVER TO GO AHEAD OF ME. THE DRIVER SEEMED TO BE UNSURE OF MERGING SAFETY AND PULLED OVER TO THE SHOULDER OF THE ROAD. IN THAT PROCESS I BRAKED TO SLOW AND THEN ACCELERATED IN AN EFFORT TO MAINTAIN SPEED WITH ONGOING TRAFFIC. THEN ODDLY THE ACCELERATION WENT FROM UNDER FOOT AS IF A 'GHOST' WAS PRESSING THE ACCELERATOR PEDAL. AT FIRST I THOUGHT PERHAPS THE FLOOR MAT WAS IMPROPERLY PRESSING IT. I PRESSED THE BRAKE A BIT A FEW TIMES AND LOOKED TO THE HAZARDS TO ALERT OTHER VEHICLES BUT NEVER PRESSED THEM INSTEAD INTUITIVELY TRYING TO REGAIN CONTROL OF THE CAR. THE PROCESS OF PRESSING THE BRAKES AND ACCELERATOR GENTLY SEEMED TO RESET THINGS. HARD TO SAY AS MOST OF MY ATTENTION WAS FOCUSED ON TRYING THINGS TO STOP THE ACCELERATOR. I JUST GOT LUCKY I THINK. I WAS ABLE TO REGAIN CONTROL OF THE CAR WITHIN A SHORT TIME THAT FELT LIKE A LONG TIME IN RETROSPECT. PERHAPS A MOMENT OR TWO THAT FELT LIKE LONGER. I DID NOT SEE INDICATING LIGHTS ON MY DASHBOARD AND THEY MAY HAVE LIT UP- I WAS DOING MY BEST TO NOTICE CARS AROUND ME AND MAINTAIN CONTROL OF THE VEHICLE. MY CAR HAS BEEN 'FINE' SINCE BUT I HAVE NOT GONE BACK ON THE FREEWAY. I HAVE NOT RETURNED TO THE TOYOTA DEALERSHIP BUT THOUGHT ABOUT GOING TODAY. I'LL WAIT TO HEAR BACK IN CASE THERE ARE SPECIFIC INSTRUCTIONS I SHOULD FOLLOW FOR THAT TO HELP. I LOOKED ONCE STOPPED AND THE FLOOR MAT IS NOWHERE NEAR ANYTHING THAT COULD CATCH A PETAL. WEATHER CLEAR ON THE EVENING OF FEB 1 APPROX 6 PM MEDFORD OREGON ON NORTHBOUND I-5

02/03/2018
Components: SERVICE BRAKES
Incident Date: 10/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY CAR HAD THE ABS WARNING LIGHT ON AND I HEARD A STRANGE NOISE IN THE ENGINE COMPARTMENT. LAST YEAR. ON OCTOBER 7, 2017, I WAS DRIVING ON THE HIGHWAY AND ANOTHER DRIVER CUT ME OFF, SO I HAD TO BREAK HARD. THE CAR PULLED HARD TO ONE SIDE AND I HIT THE RETAINING WALL. FORTUNATELY, THE DAMAGE TO THE CAR WAS ON THE BUMPER COVER ONLY, AND I WAS NOT INJURED, SO I WAS ABLE TO CONTINUE DRIVING. THE DEALER RAN DIAGNOSTICS ON MY CAR AFTER THE CRASH AND REPORTED I NEEDED TO HAVE CERTAIN PARTS REPLACED. TOYOTA SAFETY RECALL 13V-235 DESCRIBES EXACTLY THE SYMPTOMS MY CAR SHOWS AND REQUIRES REPLACEMENT OF EXACTLY THE SAME PARTS. THE ONLY PROBLEM IS THAT MY CAR'S VIN DOES NOT FALL IN THE RANGE TOYOTA REPORTED IN THE RECALL. APART FROM THAT , THE PROBLEM IS THE SAME. MY ACCIDENT COULD HAVE BEEN VERY SERIOUS HAD THE RETAINING WALL THAT STOPPED ME NOT BEEN THERE. I COULD HAVE BEEN IN THE CENTER LANES AND THE STORY WOULD HAVE BEEN VERY DIFFERENT, EVEN WITH ME SURVIVING THE ACCIDENT.

02/02/2018
Components: SERVICE BRAKES
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I NOTICED A 'CLICKING' IN MY BRAKES AND LOSS OF PRESSURE IN NOV. 2017. I TOOK IT TO A MECHANIC FRIEND TO LOOK IT OVER AND I WAS ADVISED THAT IT WAS THE BRAKE BOOSTER LEAKING AND I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THERE HAD BEEN A 'RECALL' SENT ON CERTAIN VIN #S BUT MINE WASN'T LISTED ON IT. WHEN I TOOK IT TO THE DEALERSHIP THEY WANTED TO CHARGE ME $700+ TO DIAGNOSE AND 'FIX' THE ISSUE. IT WAS NOT ON THE RECALL LIST BECAUSE OF THE PRODUCTION DATE OF MY CAR. I FOUGHT WITH TOYOTA CORP AND THEY DECIDED TO COVER THE COST AS A 'COURTESY'. THE CLICKING STOPPED FOR ABOUT 3 WEEKS THEN CAME BACK MUCH LOUDER AND MORE FREQUENTLY. STILL LOSING PRESSURE, ENOUGH SO THAT WHEN I WAS SITTING AT A STOP LIGHT I WOULD PUT THE CAR IN 'PARK' TO KEEP IT FROM MOVING FORWARD. AGAIN THE DEALERSHIP SAID THIS WAS NOT COVERED BY THE RECALL AND THIS TIME THE COST WOULD BE $4700+ TO 'FIX' THE ISSUE. THIS TIME THEY TOLD ME THEY CONFIRMED THE NITROGEN LEAK WITH THE 'BUBBLE TEST' SO IT WAS, IN FACT, THE BRAKE BOOSTER, BUT IT WAS STILL NOT COVERED. THIS TIME TOYOTA SAID THEY WOULD ONLY PAY $2000 FOR THE TOTAL COST, AGAIN AS A 'COURTESY', BUT I WOULD BE RESPONSIBLE FOR THE REMAINING AMOUNT. I ASKED THE DEALERSHIP IF THERE WAS SOMETHING I HAD DONE TO CAUSE THIS ISSUE AND I WAS TOLD 'NO'. TO ME THEN THAT IS A DEFECT FROM THE MANUFACTURER AND I SHOULD NOT BE RESPONSIBLE. I HAVE MAINTAINED THIS VEHICLE WITH THE DEALERSHIP ON A CONSISTENT BASIS, ALWAYS TAKING IT TO THEM FOR OIL CHANGES, ROTATIONS, ETC. ALWAYS ON THE SUGGESTED TIME SCHEDULE.

02/01/2018
Components: SERVICE BRAKES
Incident Date: 10/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ON OCTOBER 7, 2017 A DRIVER CUT ME OFF ON THE HIGHWAY, I PRESSED MY BRAKES HARD AND THE VEHICLE PULLED TO THE SIDE AND I HIT THE RETAINING WALL. THE IMPACT WAS NOT TOO HARD AND I WAS ABLE TO CONTINUE TRAVELLING. THE ABS WARNING LIGHT IS ON AND I HEAR A STRANGE HUMMING NOISE UNDER THE HOOD. THE DEALER RAN DIAGNOSTICS AND SAID I NEEDED TO REPLACE TWO MAIN PARTS IN THE BRAKE SYSTEM. I FOUND A TOYOTA SAFETY RECALL 13V-235 AFFECTING OTHER PRIUS 2010 THAT DESCRIBES EXACTLY THE SAME PROBLEM AND REQUIRES REPLACEMENT OF EXACTLY THE SAME PARTS INDICATED IN THE SAFETY RECALL. THE ONLY PROBLEM IS THAT TOYOTA REPORTED THIS PROBLEM IN VEHICLES OF THE SAME YEAR AND MODEL, BUT MY CAR'S VIN WAS NOT INCLUDED IN THEIR INDICATED RANGE. THANK YOU FOR YOUR HELP

02/01/2018
Components: SERVICE BRAKES
Incident Date: 10/07/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY CAR HAD THE ABS WARNING LIGHT ON AND I HEARD A STRANGE NOISE IN THE ENGINE COMPARTMENT. LAST YEAR. ON OCTOBER 7, 2017, I WAS DRIVING ON THE HIGHWAY AND ANOTHER DRIVER CUT ME OFF, SO I HAD TO BREAK HARD. THE CAR PULLED HARD TO ONE SIDE AND I HIT THE RETAINING WALL. FORTUNATELY, THE DAMAGE TO THE CAR WAS ON THE BUMPER COVER ONLY, AND I WAS NOT INJURED, SO I WAS ABLE TO CONTINUE DRIVING. THE DEALER RAN DIAGNOSTICS ON MY CAR AFTER THE CRASH AND REPORTED I NEEDED TO HAVE CERTAIN PARTS REPLACED. TOYOTA SAFETY RECALL 13V-235 DESCRIBES EXACTLY THE SYMPTOMS MY CAR SHOWS AND REQUIRES REPLACEMENT OF EXACTLY THE SAME PARTS. THE ONLY PROBLEM IS THAT MY CAR'S VIN DOES NOT FALL IN THE RANGE TOYOTA REPORTED IN THE RECALL. APART FROM THAT , THE PROBLEM IS THE SAME. MY ACCIDENT COULD HAVE BEEN VERY SERIOUS HAD THE RETAINING WALL THAT STOPPED ME NOT BEEN THERE. I COULD HAVE BEEN IN THE CENTER LANES AND THE STORY WOULD HAVE BEEN VERY DIFFERENT, EVEN WITH ME SURVIVING THE ACCIDENT.

01/29/2018
Components: AIR BAGS
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE PASSENGER AIR BAG SENSOR IS FAULTY. I SEE THIS PROBLEM EXISTS IN THE RECALL HISTORY OF THIS MAKE AND MODEL. BUT I DON'T SEE A CURRENT RECALL FOR IT NOW. WHAT SHOULD I DO?

01/29/2018
Components: ENGINE
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL POUNDING NOISE AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS LINKED TO ODOMETER FRAUD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TOYOTA OF HOLLYWOOD, 6000 HOLLYWOOD BLVD, HOLLYWOOD, CA 90026), BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO TOYOTA OF DOWNTOWN LA (1901 S FIGUEROA ST, LOS ANGELES, CA 90007) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS MISFIRING AND AN ENGINE COMPRESSION TEST WAS NEEDED TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 91,984.

01/24/2018
Components: ENGINE
Incident Date: 01/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

AT ABOUT 100,000 MILES ENGINE BEGAN USING EXCESSIVE AMOUNTS OF OIL, EXCEEDING 1 QUART PER 1000 MILES. TOYOTA KNOWS THIS IS A PROBLEM, AND EVEN HAS A TSB ON IT: TSB 0168-16, YET REFUSES TO TAKE RESPONSIBILITY.

01/22/2018
Components: ENGINE
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ENGINE LOOSING OIL AND I HAVE TO ADD OIL EVERY 5 DAYS

01/20/2018
Components: ENGINE
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THIS CAR USES ALOT OF OIL IN GENERAL USE. I PUT IN 4 QUARTS ABOUT EVERY 2 MONTHS

01/20/2018
Components: SERVICE BRAKES
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

TURNING LEFT AFTER A STOP SIGN ON A SINGLE LANE STREET (30 MPH), SUDDENLY THE DASH BOARD STARTED FLASHING 'STOP CAR' WARNING AND CONTINUES BEEPING. ALSO, REALIZED THAT APPLYING BREAK PADDLE DID NOT HELP A BIT. IT WAS HARD TO PRESS THE PADDLE THAT MOVED A LITTLE BIT. GOING STRAIGHT ABOUT 300 FT. CAR REDUCED TO IDLING SPEED. TURNING LEFT INTO A PARKING LOT OF A SCHOOL, I TRIED STOPPING IT INTO A PARKING SPACE. BREAK DID NOT WORK AGAIN. SO, CAR STOPPED AFTER HITTING THE CURB. TOYOTA DEALERSHIP WAS CALLED AND ARRANGEMENTS WERE MADE TO TOW AWAY CAR FROM SCHOOL'S PARKING LOT. THE CAR DID NOT STOP WHEN TOWING PERSON TRIED TO REVERSE DRIVE. SOMEHOW HE MANAGED TO MANEUVER IT ON A TOW TRUCK. I WAS INFORMED BY DEALERSHIP THAT BREAK ASSIST SYSTEM (BAS), BUILT INTO PRIUS HYBRID MODEL, FAILED. THE SYSTEM COMPRISES OF ACCUMULATOR & PUMP THAT ASSISTS TO STOP THE CAR WHEN BREAK PADDLE IS PRESSED. THOUGH CAR WAS COVERED UNDER WARRANTY, BREAK SYSTEM AND ASSOCIATED COMPONENTS WERE NOT COVERED. REPAIR COST OVER $1900 TO REPLACE BAS. PURPOSE OF THIS COMPLAINT TO HIGHLIGHT NHTSA OF THE CRITICAL FAILURE OF PRIUS DESIGN TO ALLOW BREAK SYSTEM TO FAIL IN SUCH A COLOSSAL WAY. THE CAR COULD NOT BE STOPPED. THIS IS A SERIOUS DRIVING SAFETY CONCERN. ANY FAILURE OF BREAK ASSIST COMPONENT SHOULD NEVER EVER TAKE AWAY THIS CRITICAL CONTROL. INTENT OF THIS COMPLAINT IS FOR THE PUBLIC SAFETY, HAVING TOYOTA INFORMED OF THE INCIDENT. IT HAS BEEN VERY DISAPPOINTING THAT TOYOTA HAS NOT GIVEN ANY RESPONSE EXCEPT GIVING A CASE NUMBER BY A CUSTOMER SERVICE CENTER. REQUEST NHTSA TO LOOK INTO THE INCIDENT AND MOST IMPORTANTLY REVIEW DESIGN OF BREAK ASSIST SYSTEM FOR PRIUS IN THE INTEREST OF PUBLIC SAFETY AND DEFENSIVE DRIVING. PLEASE ADVISE SHOULD NHTSA REQUIRE FURTHER DETAILS OR INCIDENT NARRATIVE.

01/17/2018
Components: SERVICE BRAKES
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

APPROACHING A STOP THE BRAKE PEDAL IN THE PRIUS WILL SUDDENLY LOSE RESISTANCE AND WILL NEED TO BE PUSHED TO THE FLOOR WHERE THE BRAKES WILL FINALLY ENGAGE AND THE AUTO WILL COME TO A HARD STOP. THIS HAPPENS RANDOMLY AND IS DIFFICULT FOR A MECHANIC TO DUPLICATE. I TOOK THE VEHICLE TO A TRUSTED MECHANIC (NOT THE TOYOTA DEALERSHIP) AND HE CONFIRMED IT IS AN HYDRAULIC PROBLEM AND THAT PADS/DRUMS/ETC. ARE OK. A RECALL WAS ISSUED FOR 2010 PRIUS'S DESCRIBING THIS EXACT SITUATION BUT MY VIN NUMBER WAS NOT INCLUDED IN THIS RECALL. RECALL DETAILS THE BRAKE BOOSTER PUMP CONTAINS A COMPARTMENT FILLED WITH NITROGEN GAS. THIS NITROGEN GAS CAN LEAK INTO THE BRAKE FLUID CAUSING REDUCED HYDRAULIC PRESSURE DURING APPLICATION OF THE BRAKES. REDUCED BRAKING EFFICIENCY CAN INCREASE THE RISK OF A CRASH. DEALERS WILL REPLACE THE BRAKE BOOSTER PUMP ASSEMBLY AS NECESSARY TO CORRECT THIS CONCERN. OUR QUICK TAKE REDUCED BRAKING PERFORMANCE MAY BE EXPERIENCED DUE TO A BRAKE BOOSTER SYSTEM ISSUE. WHAT SHOULD YOU DO? TOYOTA WILL BEGIN NOTIFYING OWNERS OF THE AFFECTED VEHICLES DURING JULY, 2013. IF YOU NOTICE PROBLEMS WITH THE BRAKING SYSTEM, OR YOU DON'T RECEIVE NOTIFICATION AND YOU FEEL YOU SHOULD HAVE, PLEASE CONTACT YOUR DEALER FOR FURTHER INSTRUCTION. THEY MAY ASK FOR YOUR VEHICLE IDENTIFICATION NUMBER (VIN), SO PLEASE HAVE IT HANDY WHEN YOU CALL. ON JAN 16, 2018 I CALLED MY LOCAL TOYOTA SERVICE DEPARTMENT AND WAS TOLD NOTHING COULD BE DONE AS I HAVE NO OUTSTANDING RECALLS ON THE VEHICLE. I THEN CALLED TOYOTA ON JAN 17 AND THEY TOLD ME MUCH THE SAME AND OPENED A CASE NUMBER FOR THE ISSUE. THIS ISSUE SEEMS TO BE COVERED ON NHTSA NUMBER 13V235000. I AM REQUESTING NHTSA ADVICE AS TO HOW TO PROCEED.

01/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

DRIVERS'S SIDE HEADLIGHT AND HIGH BEAM LIGHT GOING OUT AT SAME TIME. HEADLIGHT BULBS ON BOTH SIDES WERE CHANGED OUT IN NOVEMBER 2016 (A LITTLE MORE THAN A YEAR AGO) AND I ONLY HAVE A 10 MILE COMMUTE TO WORK. IN NOVEMBER OF 2016 DRIVER'S SIDE LIGHT WAS ALSO THE ONE THAT BURNED OUT.

01/11/2018
Components: SERVICE BRAKES
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

BRAKE LIGHTS CAME ON WHILE DRIVING ON FREEWAY. POWER BRAKES SEEMED TO FAIL AND A LARGE AMOUNT OF PRESSURE WAS REQUIRED TO STOP VEHICLE. TOYOTA OF FORT WORTH DEALERSHIP DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. WE PERFORMED REPAIR (AT A COST OF ROUGHLY $2,000.) A FEW DAYS LATER ON A LONGER DRIVE THE BRAKE LIGHTS TURNED BACK ON. WE RETURNED IT TO THE DEALERSHIP AND WERE TOLD THAT THE BRAKE BOOSTER/MASTER CYLINDER ASSEMBLY NEEDED TO BE REPLACED AT AN ADDITIONAL COST OF $2,900. I NOTICE THAT TOYOTA HAD A RECALL FOR THIS PART ON OTHER 2010 PRIUS VEHICLES BUT MY VEHICLE IS NOT INCLUDED IN THAT RECALL.

01/08/2018
Components: SERVICE BRAKES
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

REFERENCE: TOYOTA PRIUS BRAKE BOOSTER PUMP ASSEMBLY RECALL 2013 THE 2013 RECALL WAS ISSUED FOR APPROXIMATELY 82,000 PRIUS VEHICLES MANUFACTURED FROM MARCH 2009 TO OCTOBER 2009. THE CAR I OWN AND OPERATE, ACCORDING TO A TOYOTA REPRESENTATIVE, WAS BUILT IN DECEMBER 2009 -- THUS, I PRESUME, DID NOT FIT WITHIN PARAMETERS OF THIS PARTICULAR RECALL. A TOYOTA CUSTOMER SERVICE REPRESENTATIVE SAID THAT THE VEHICLE MATCHING MY VIN NUMBER HAS NO SAFETY RECALLS ASSOCIATED WITH IT. HOWEVER, THE SAME ISSUE REFERENCED IN THE RECALL -- A FAULTY BRAKE PRESSURE ACCUMULATOR THAT COMPROMISES THE BRAKE BOOSTER PUMP ASSEMBLY SYSTEM -- APPEARS TO HAVE SURFACED IN MY 2010 PRIUS. NO ACCIDENT HAS OCCURRED. THE VEHICLE IS INDICATING A PROBLEM VIA ITS DASHBOARD WARNING LIGHTS. A TOYOTA MAINTENANCE TECHNICIAN, ON SEPT 21, 2017, DIAGNOSED THAT THE CAR'S BRAKE ACCUMULATOR PUMP IS MALFUNCTIONING -- AND THAT IT NEEDED TO BE REPLACED. I AM PETITIONING FOR CONSIDERATION TO EXPAND THE 2013 RECALL, WHICH WAS ORDERED TO CORRECT A DESIGN/MANUFACTURING DEFECT. THE SAME FLAW IS PRESENT IN MY VEHICLE (EVEN THOUGH MY VEHICLE WAS NOT COVERED BY THE ORIGINAL RECALL).

01/07/2018
Components: STEERING
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

THERE IS A CLICKING SOUND WHEN YOU MOVE THE STEERING WHEEL BACK AND FORTH WHEN CAR IS STATIONARY, SOUND IS COMING FROM THE STEERING SHAFT CONNECTION TO THE RACK AND PINION. SAME CLICKING SOUND WHEN CAR DRIVES OVER BUMPS IN THE ROAD. PREVIOUS RECALL OF THIS PROBLEM FOR 2004 TO 2009 PRIUS MODEL STATED A DEFECTIVE INTERMEDIATE SHAFT. THIS PROBLEM SOUNDS IDENTICAL TO THE RECALLS OF 2004-2009 PRIUS MODELS.

01/04/2018
Components: SERVICE BRAKES
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

LEAK OF NITROGEN IS RELEASED INTO THE BRAKE FLUID, THE BRAKE PEDAL MAY HAVE REDUCED HYDRAULIC PRESSURE. UNDER CERTAIN CIRCUMSTANCES, THIS CONDITION COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH.

01/02/2018
Components: SERVICE BRAKES
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY 2010 PRIUS HAS HAD LIGHTS COME UP ON THE DASHBOARD. VSC, BRAKE, TRACTION & ABS. AFTER THE LOCAL TOYOTA DEALERSHIP RAN DIAGNOSTICS, IT CAME TO LIGHT THAT THE BRAKE ASSEMBLY WITH ACCUMULATOR WILL NEED TO BE REPLACED FOR NEAR $5,000. IT WOULD SEEM THAT THIS IS A COMMON PROBLEM THAT HAS RESULTED IN A RECALL FOR ONLY SOME OF THE 2010 PRIUS MODELS. MINE WAS NOT ONE OF THESE RECALLED. I WOULD LIKE TO REQUEST RECOGNITION THAT THIS SHOULD BE COVERED UNDER THE SAME RECALL. TOYOTA IS A GOOD PRODUCT, AND I UNDERSTAND THAT RECALLS ARE JUST A PART OF LIFE. AS IT STANDS, MY REGENERATIVE BRAKING NO LONGER WORKS AND I HAVE BEEN INFORMED THAT I WILL LOSE ALL BRAKING EVENTUALLY.

12/28/2017
Components: SUSPENSION,POWER TRAIN,SERVICE BRAKES
Incident Date: 11/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

CAR IN TWO ACCIDENTS OVER TWO YEARS BODY WAS NOT PROPERLY WELDED BACK TO THE FRAME! BRAKES WERE NOT PROPERLY REALIGNED NEITHER WAS THE STEERING COLUMN TRANSMISSION BANDS WERE NOT OPERATING AND WOULD NOT SHIFT AND NUMEROUS OTHER PARTS FOR LEAKAGE FROM BRAKE LINES TO TRANSMISSION LINES ALL LINES WERE BROKEN AND SO ARE THE SEALS ON THEM!

12/27/2017
Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM
Incident Date: 12/22/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CHECK HYBRID SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO TOYOTA OF GREENVILLE LOCATED AT 2686 LAURENS RD, GREENVILLE, SC WHERE IT WAS DIAGNOSED AS AN IPM FAILURE AND THE INVERTER WOULD NEED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V053000 (HYBRID PROPULSION SYSTEM, ELECTRICAL SYSTEM) HOWEVER THE DEALER INFORMED THE CONTACT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

12/23/2017
Components: SERVICE BRAKES
Incident Date: 12/22/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WAS DRIVING TO MY HOUSE AND THE BRAKE PEDAL WENT TO THE BOTTOM. SEVERAL LIGHTS APPEARED ON THE DASHBOARD. I WAS DRIVING IN THE HIGHWAY AND FORTUNATELY THERE WAS AN EXIT AND I COULD GET OUT OF THE HIGHWAY AND I MANAGE HOW TO STOP AND I DID NOT CRASH. THE STORY COULD BE ANOTHER IF I WAS DRIVING FASTER. THE NEXT DAY I TOOK IT TO THE TOYOTA DEALER AND THEY TOLD ME THAT THE PROBLEM WAS THE BOOSTER PUMP (ATTACHED YOU CAN FIND THE ESTIMATE). I WAS SHOCKED WHEN I FOUND HOW MUCH WAS GOING TO COST ME. MY CAR HAS NEVER HAD A PROBLEM AND ALL OIL CHANGES HAD BEEN AT THE SAME TOYOTA DEALER. I HAVE NEVER TAKEN THE CAR ANYWHERE ELSE. INVESTIGATING I FOUND THAT THIS MODEL PRIUS 2010 IN 2013 HAD A RECALL FOR THIS SAME PROBLEM AFFECTING 82000 PEOPLE. UNFORTUNATELY, THE VIN NUMBER OF MY VEHICLE IS NOT IN THIS RANGE THAT REACHES A0067875 AND MINE IS A0205005. I NEED FOR TOYOTA TO EXTEND THE RECALL RANGE BECAUSE THE PROBLEM IS EXACTLY THE SAME AND ALSO HELP ME TO COVER THE COST OF THE REPAIR. AT THIS MOMENT, MY CAR IS PARKED AT HOME BECAUSE IS NOT DRIVABLE. I ALREADY SPOKE WITH TOYOTA HEADQUARTERS AND THEY SAID THAT THEY WILL NOT HELP ME WITH THE COST OF THE REPAIR, IT IS REALLY EXPENSIVE AND IT IS NOT MY FAULT. DOES TOYOTA HAVE TO WAIT UNTIL THERE IS AN ACCIDENT? OR INJURY OR DEAD PEOPLE?

12/20/2017
Components: ENGINE
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ENGINE BURNING EXCESSIVE AMOUNT OF OIL. CAR HAS BEEN REGULARLY SERVICED. LAST NIGHT, I NOTICED THAT THE OIL RESERVOIR LEVEL WAS SO LOW, THE DIP STICK DID NOT EVEN REGISTER IT. I HAD TO ADD 2.5 QUARTS OF OIL BEFORE IT STARTED READING THE OIL LEVEL AGAIN.

12/19/2017
Components: ENGINE
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

VEHICLE SHAKES FOR ABOUT 30 TO 45 SECONDS AND PRODUCE A FOUL SMELL INSIDE THE CABIN IT HAPPENS OFF AND ON AND DEALER REFUSE TO FIX THE PROBLEM.

12/18/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WE WERE DRIVING ON THE HIGHWAY AT ABOUT 70 MILES PER HOUR WHEN THE READING LIGHTS AND DASHBOARD FLASHED ON AND THEN OFF IN A MATTER OF ABOUT 5 SECONDS. THE DASH SHOWED A TRIANGLE INDICATOR LIGHT WITH AN EXCLAMATION POINT. THE DASH ALSO SEEMED TO RESET AND SHOWED THE DISPLAY AS IS THE CAR HAD JUST BEEN TURNED ON. THIS INCIDENT HAPPENED TWICE WITHIN A 4 HOUR PERIOD. ONCE ON THE HIGHWAY AND ONCE ON A BACK ROAD GOING ABOUT 40 MPH. THE CAR DID NOT STOP EITHER TIME, BUT IT IS STILL CONCERNING.

12/15/2017
Components: EXTERIOR LIGHTING
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

EXITING OFF FREEWAY AT S. MAIN IN WALNUT CREEK CALIFORNIA AT APPX 45MPH BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. COULD NOT BE TURNED ON. INTERIOR HEADLIGHT INDICATOR REMAINED ON BUT HEADLIGHTS REMAINED OFF. HIGHBEAMS WORKED.

12/14/2017
Components: SERVICE BRAKES
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

DRIVING DOWN THE ROAD WHEN THE BRAKES WENT OUT. WARRANTY COVERAGE FROM TOYOTA ON THE SAME MODEL, MAKE, AND YEAR FOR THIS PROBLEM. MY VIN NOT INCLUDED IN THIS COVERAGE. THE BRAKE ACCUATOR ASSY IS THE ISSUE. HIGH DOLLAR REPAIR!!

12/06/2017
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

AIRBAG LIGHT STARTED TURNING ON EVERY SO OFTEN. AFTER RECALL WORK AT DEALER, IT WENT AWAY, BUT AGAIN NOW HOLDS CONSTANT.

12/06/2017
Components: SERVICE BRAKES
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I TOOK MY 2010 PRIUS IN FOR AIRBAG WORK & THEY ASKED HOW LONG I HAD BEEN DRIVING W/ MY BRAKE WARNING LIGHTS ON. THEY HAD NOT BEEN ON PRIOR TO THEN. THEY HOOKED UP A COMPUTER & SHOWED ME THAT THE VEHICLE HAD BEEN STARTED 31 TIMES SINCE THE WARNING WAS 1ST DETECTED. THEY SAID THERE WAS MOST LIKELY A LEAK IN THE BRAKE BOOSTER SYSTEM. THEY RESET THE WARNING, I DROVE FOR A DAY & IT CAME BACK ON AGAIN WHILE DRIVING AFTER ABOUT 10 STARTS. AFTER THE WARNING LIGHTS CAME ON AGAIN, I NOTED AN IMMEDIATE & SIGNIFICANT CHANGE IN BRAKING RESPONSIVENESS & VEHICLE CONTROL...STARTED PULLING TO THE RIGHT. THIS WAS ON THE HIGHWAY WHILE DRIVING STRAIGHT. I TOOK THE CAR IN TO A LOCAL TOYOTA DEALER FOR FULL DIAGNOSTIC & THEY SAID THAT THEY'RE WERE UNABLE TO LOCATE THE EXACT LEAK LOCATION, BUT THAT THEIR TECH ORDER SHOWS TO JUST REPLACE THE BOOSTER WHICH WILL COST ABOUT $3,300 O REPLACE.

12/04/2017
Components: SERVICE BRAKES
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKE ACTUATOR FAILURE. COMPLETE LOSS OF POWER BRAKE FUNCTION WHILE DRIVING VEHICLE ON THE HIGHWAY. CURRENTLY A WARRANTY ENHANCEMENT LETTER COVERING THIS ISSUE, BUT ONLY UP TO 2009 MODEL PRIUS, I HAVE A 2010, NOT COVERED. THIS IS A HUGE SAFETY CONCERN AS IT HAPPENED WHILE DRIVING WITH NO INDICATION OF TROUBLE BEFOREHAND.

11/27/2017
Components: AIR BAGS,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 65 MPH, THE BRAKE, AIR BAG, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL SLOWLY, THE VEHICLE ENGAGED. THE CONTACT CALLED ROADSIDE ASSISTANCE AND WAS INFORMED THAT THERE WAS NO FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT A RECALL FOR THE BRAKES. THE CONTACT CALLED AL HENDRICKSON TOYOTA AT 954-972-1100 AND THEY STATED THAT THERE WAS NO RECALL FOR THE BRAKES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

11/27/2017
Components: SERVICE BRAKES
Incident Date: 11/26/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

NO BRAKES. BRAKE PEDAL HARD TO PRESS. C1256 CODE FOUND. SEVERAL DIFFERENT LIGHTS ON DASHBOARD LIGHT UP PLUS BUZZER SOUND. BRAKE BOOSTER HAS GONE BAD. RECALL ON SAME MODEL/MAKE OF VEHICLE. BELIEVE PART TO BE DEFECTIVE. WENT FROM HAVING BRAKES TO LITTLE BRAKING CAPABILITY.

11/26/2017
Components: SERVICE BRAKES
Incident Date: 08/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN I GO OVER A PATCHED IN THE ROADWAY AND APPLY MY BRAKES MY CAR FEELS LIKE IT SKIPS.MOMENTARILY.. VEH.ICLE WAS IN MOTION.

11/26/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

48 MPG WHEN PURCHASED NEW IN JULY 2009. 30 MPG AT 130,000 MILES IN 2016. GUMOUT AND SEAFOAM HELPED CLEAN OUT FUEL INJECTORS WITH IMPROVED 35 MPG.

11/21/2017
Components: EXTERIOR LIGHTING
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

THE LOW BEAM HEADLIGHTS TEND TO GO OUT EVERY 2 TO 3 MONTHS SOMETIMES ONE AT A TIME AND SOMETIMES BOTH.

11/20/2017
Components: SERVICE BRAKES
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

SEVERAL BRAKE LIGHTS CAME ON THE DASH WHILE MY WIFE WAS DRIVING AND THE BRAKE PEDAL HAD A DIFFERENT SENSATION. SHE SAID IT STILL WORKED, BUT FELT VERY DIFFERENT - ENOUGH THAT SHE WOULD HAVE THOUGHT SOMETHING WAS WRONG EVEN IF THE LIGHTS HADN'T COME ON. I TOOK IT TO A LOCAL SHOP WHO SAID IT HAD TO GO TO DEALERSHIP. DEALER WANTED $3983 TO REPAIR SAYING THAT ABS ACCUMULATOR WAS BAD. IN DOING RESEARCH I DISCOVERED THAT MANY PRIUS' WERE RECALLED, BUT UNFORTUNATELY MY VIN WAS NOT INCLUDED IN THE RECALL. ALSO DISCOVERED THAT TOYOTA ISSUED AN "ENHANCED WARRANTY PROGRAM (ZG1) FOR MODELS 2004-2009. BUT MY NEWER MODEL (2010) IS NOT INCLUDED IN THE ENHANCED WARRANTY PROGRAM. IT FEELS LIKE TOYOTA KNOWS THEY HAVE A PROBLEM, BUT ARE NOT STANDING BEHIND THEIR VEHICLES. I CONTACTED TOYOTA CORPORATE CUSTOMER SERVICE AND SPOKE WITH TWO DIFFERENT INDIVIDUALS WHO CONFIRMED THAT BECAUSE MY VIN NUMBER DID NOT MATCH THE RECALLS, THERE WAS NOTHING TOYOTA WOULD DO FOR ME.

11/19/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE HAD TO REPLACE MY LOW BEAMS AT LEAST EIGHT TIMES OVER THE LAST TWO YEARS. THE TIME BETWEEN THEM BURNING OUT GETS SHORTER EVERY TIME. I HAVE TRIED DIFFERENT BRANDS AND QUALITY OF BULBS, AND I ALWAYS REPLACE THEM IN PAIRS. MY LAST TWO PAIRS ARE SO DIM THAT I CANNOT EVEN SEE THE ROAD. I HAVE BEEN PULLED OVER TWICE FOR THESE HEADLAMPS, AND NOW I TRY TO AVOID NIGHTTIME DRIVING, BUT IT IS NOT ALWAYS POSSIBLE. AFTER SOME RESEARCH I SEE THAT THIS IS A COMMON ISSUE AND KNOWN TO TOYOTA. I DO NOT HAVE THE FUNDS FOR THIS EXPENSIVE WIRING FIX AND I DO NOT UNDERSTAND WHY THIS IMPORTANT SAFETY ISSUE DOES NOT WARRANT A RECALL.

11/17/2017
Components: SERVICE BRAKES
Incident Date: 10/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE, ANTI-SKID, AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT KEPT DRIVING, BUT THE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS A LEAK IN THE BRAKE ACCUMULATOR, AND THE BRAKE BOOSTER PUMP ASSEMBLY NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED HIS INSURANCE COMPANY AND WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A TOYOTA DEALER. THE VEHICLE WAS TAKEN TO TEJAS TOYOTA (19011 HIGHWAY 59 N HUMBLE, TX 77338 (281) 446-0271) WHERE IT WAS ALSO DIAGNOSED WITH A LEAK IN THE BRAKE ACCUMULATOR AND THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 165,600.

11/14/2017
Components: SERVICE BRAKES
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

SERIOUS BRAKE ISSUES! FAILURE OF BRAKE BOOSTER AND MASTER CYLINDER CAUSING IMPAIRED BRAKING LENDING TO SAFETY ISSUES. MANY INSIDERS AT TOYOTA KNOW THE 2010 PRIUS BRAKE ISSUES EXIST AND QUESTION WHY IT IS NOT HANDLED AT THE CORPORATE LEVEL. BRAKES ARE SPONGY AND ADDITIONAL PRESSURE MUST BE APPLIED. THE ABS IS INOPERABLE BECAUSE OF THE PROBLEM. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS CHRONIC ISSUE. THE SAFETY OF ALL INVOLVED IS AFFECTED DUE TO INCONSISTENT BRAKING. MY DEALERSHIP ASKED CORPORATE TOYOTA TO ADDRESS AND THEY REFUSED.

11/09/2017
Components: EXTERIOR LIGHTING
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WE HAVE BEEN HAVING PROBLEMS WITH THE HEADLIGHTS ON OUR 2010 PRIUS FOR 3-4 YEARS AND HAVE NEVER REPORTED THE ISSUE. AT LEAST TWICE PER YEAR, ONE OF THE HEADLIGHTS WILL GO OUT WHILE DRIVING. SOMETIMES IT'S THE LEFT, SOMETIMES IT'S THE RIGHT. WE HAVE ALWAYS HAD TO REPLACE THE BULBS AFTER THESE EVENTS. (EXPENSIVE). TONIGHT, (11/9/2017), WHILE DRIVING IN THE RAIN AND THE DARK BOTH HEADLIGHTS WENT OUT AT THE SAME TIME. THIS IS A SERIOUS SAFETY ISSUE. AN ONLINE SEARCH REVEALED THAT PRIUS HEADLIGHT COMPLAIHTS ARE NUMEROUS WITH ISSUES BEING REPORTED FOR YEARS. WE LAST REPLACED THE HEADLIGHT BULBS ONE MONTH AGO

11/09/2017
Components: ENGINE
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

OIL CONSUMPTION TERRIBLE. NEED TO ADD 1 QT OF OIL EVERY 1,100 MILES. ENGINE IS BURNING A TON OF OIL.

11/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

CAR IS USING OVER A QUART OF OIL EVERY 1000 MILES AND I AM BEING TOLD BY DEALERSHIP THAT THIS IS NORMAL FOR THESE CARS

11/04/2017
Components: AIR BAGS
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TAKATA RECALL I RECEIVED A RECALL IN JANUARY 2017 REGARDING CURTAIN SHIELD AIR BAGS IN THE ROOF RAILS OF MY CAR. I CONTACTED MY TOYOTA DEALERSHIP IN JANUARY AND WAS TOLD THAT THEY DIDN'T HAVE THE PART TO MAKE THE REPAIR BUT WOULD CALL ME WHEN THEY GOT THE PART IN. I CALLED THEM TWO MORE TIMES REGARDING THIS ISSUE, MOST RECENTLY ON 10-25-17 AND WAS AGAIN TOLD THAT THEY WOULD CONTACT ME WHEN THEY GET THE CORRECTIVE PART. CAN YOU PLEASE TELL ME WHEN THE CORRECTIVE PART SHOULD BE DISPENSED TO THE DEALERSHIPS? WHAT IS A REASONABLE AMOUNT OF TIME TO EXPECT THIS TO BE CORRECTED AND WHAT, IF ANY, ACTION SHOULD I PURSUE?

11/01/2017
Components: SERVICE BRAKES
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKE BOOSTER FAILURE.

10/29/2017
Components: ENGINE
Incident Date: 09/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

EXCESSIVE OIL CONSUMPTION

10/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

RODENT DAMAGE TO WIRES ON MAIN HARNESS. PERHAPS DUE TO SOY-BASED WIRE COATINGS? ALSO RODENT DAMAGE IN AC INTAKE AND EVAPORATOR CORE. CAR WAS PARKED.

10/19/2017
Components: SERVICE BRAKES
Incident Date: 10/17/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE BRAKES SEEM TO DISENGAGE FOR A SECOND AT RANDOM TIMES WHILE PRESSING ON THEM IN A NORMAL MANOR. I DRIVE EVERY DAY ABUT 20 MILES AND THIS SEEMS TO HAPPEN ABOUT ONCE A MONTH. I DIDN'T THINK MUCH OF IT UNTIL A FEW DAYS AGO WHEN I HAD TO SLAM ON MY BREAKS TO TRY AND AVOID AN ACCIDENT. DURING THAT INCIDENT THEY DISENGAGED FOR A SECOND AGAIN. THIS WAS A SECOND TOO LONG AND I WAS UNABLE TO AVOID A COLLISION. I LOOKED THIS UP AFTER MY ACCIDENT AND I SURPRISINGLY SAW SIMILAR REPORTS ON GOOGLE FOR MY CAR. BUT IT LOOKS LIKE TOYOTA IS SAYING THAT IT DOESN'T AFFECT MY VIN NUMBER? I'M HERE TO SAY THAT IT DOES.

10/17/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

VEHICLES LOW BEAM LIGHTS ON DRIVER AND PASSENGER SIDE EXTREMELY DIM FOR MORE THAN SIX MONTHS OF DRIVING AND WHEN STATIONARY. HIGH BEAM LIGHTS WORKING PROPERLY ON DRIVER AND PASSENGER LIGHTS AS WELL AS PARKING AND BRAKE LIGHTS. ALL INTERIOR LIGHTS WORK PROPERLY. I PRESS CAR'S IGNITION BUTTON WHILE PRESSING DOWN ON BRAKE AND THE CAR'S INDICATOR SYMBOLS FLASH TO THE DISPLAY BUT DO NOT DISAPPEAR. WHEN IT DOES THIS I CANNOT RELEASE THE CAR FROM PARK MODE LEAVING ME UNABLE TO USE REVERSE OR DRIVE. DEALER EXAMINED CAR TO EXPLAIN THAT BULBS WORKING PROPERLY HOWEVER THE HOUSING FOR THE LOW BEAM LIGHTS NEED REPLACING

10/15/2017
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

IN THE PAST YEAR, MY PRIUS HAS BLOWN OUT HEADLIGHTS 5 TIMES ON BOTH SIDES AND LOW AND HIGH BEAM. THIS IS NT ONLY A DANGEROUS PROBLEM BUT AND EXPENSIVE ONE. THEY SAY UNLESS ALL THE BULBS WERE REPLACED BY A DEALERSHIP, THEY CANNOT DEAL WITH THE PROBLEM. I HAVE THE BULBS REPLACED IMMEDIATELY U[ON DISCOVERY. THIS IS A SERIOUS PROBLEM AND I SHOULD BE REIMBURSED FOR THESE BULB AND INSTALLATION COSTS. THERE NEEDS TO BE A RECALL ON THIS PROBLEM.

09/28/2017
Components: EXTERIOR LIGHTING
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THE LOW-BEAM HEADLIGHTS GENERALLY MUST BE REPLACED EVERY 4 TO 6 MONTHS; OCCASIONALLY ONE LOW-BEAM WILL LAST A YEAR, BUT MAY GO OUT AND COME BACK ON INTERMITTENTLY, WITHOUT WARNING. THIS IS NOT ONLY A SAFETY CONCERN, BUT I HAVE RECEIVED REPEATED VEHICLE DEFECT TICKETS THAT MUST CONSTANTLY BE ADDRESSED BY VISITING A REPAIR SHOP TO DEMONSTRATE THAT I FIXED THE BULB MYSELF. THE SHOP MUST SIGN THE PAPERWORK TO ATTEST THE DEFECTIVE LIGHTS HAVE BEEN FIXED BEFORE I CAN MAIL THE FORM TO ABSOLVE THE TICKET. THIS PROCESS IS TIME-CONSUMING AND HAPPENS FOR ONE HEADLIGHT, THE SIX WEEKS LATER, TO THE OTHER HEADLIGHT. PRESENTLY, I JUST REPLACED THE PASSENGER SIDE LOW-BEAM TWO WEEKS AGO. THREE DAYS AGO, THE DRIVER SIDE LOW-BEAM WENT OUT. I BOUGHT A NEW BULB BUT THE LOW-BEAM STILL DIDN'T WORK. I RETURNED THAT BULB FOR ANOTHER NEW BULB WHICH DIDN'T SEEM TO WORK EITHER. MY HUSBAND THOUGHT TO TEST THE BULB ON THE PASSENGER SIDE AND DISCOVERED THAT BOTH THE NEW BULB AND THE CURRENT BULB THAT WE THOUGHT WAS BLOWN BOTH WORK!! NOW, WE ARE WONDERING HOW MANY BULBS WE REPLACED THAT WERE ACTUALLY WORKING!!! MY HUSBAND ALSO CHECKED THE FUSES, WHICH ARE FINE. IT SEEMS THERE MUST BE A CONNECTION ISSUE THAT SHOULD BE RESOLVED. I HAVE SOME OF THE INVOICES AND DEFECT TICKETS BUT THEY AREN'T WITH ME AT THE MOMENT.

09/26/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO RED MACOMBS TOYOTA (13526 INTERSTATE 10 FRONTAGE RD, SAN ANTONIO, TX 78249) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER TO VERIFY THE CAUSE OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. *TT CONSUMER STATED AS OF JULY 2017 LEFT INSTRUMENT CLUSTER NOT DISPLAYING WHICH INCLUDES GAS METER AND SPEEDOMETER. BATTERY IN THE FRONT HAD TO BE REPLACED, LEFT PANEL STILL DOESN'T DISPLAY. UPDATED 7/20/18*JB *TR

09/09/2017
Components: AIR BAGS
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A RECALL NOTICE WITH A DATE OF JUNE 28, 2016. I SCHEDULED AN APPOINTMENT WITH GENE MESSER TOYOTA IN LUBBOCK, TX ON SEPTEMBER 9, 2017. I SHOWED THE RECALL NOTICE TO THE GUY AT THE SERVICE STATION AND WAS TOLD TO WAIT FOR A SECOND LETTER SAYING THAT PARTS ARE AVAILABLE. THE GUY DID NOT EVEN BOTHER TO ORDER THE PARTS. I WAS REJECTED RIGHT AWAY. I DON'T THINK ANOTHER LETTER IS SUPPOSE TO COME BECAUSE OF THE TIMELINE, BUT THAT WAS WHAT I WAS TOLD TO DO.

09/06/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

WATER LEAKING FROM ENGINE COWEL GETTING INTO IGNITION COILS WHICH IS CAUSING ENGINE TO SHUDDER AND STOP SOMETIMES TOO. SEEMS TO BE A KNOWN TOYOTA ISSUE YET NOT BEING RECTIFIED BY MANUFACTURER. SEALS SEEM TO ALLOW WATER TO GET INTO THE IGNITION COILS HENCE THE ISSUE. VEHICLE IS STATIONARY WHEN FIRST OBSERVED THEN SHUDDERING AND MISFIRING OCCURRING AS VEHICLE IS BEING DRIVEN ALSO LEADING TO LOSS OF POWER AS ITS BEING DRIVEN WHICH IS QUITE DANGEROUS ON HIGHWAYS.

08/31/2017
Components: SERVICE BRAKES
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I DRIVE A TOYOTA PRIUS 2010, I WAS DRIVING WHEN MY BRAKE, ABS, AND TRACTION CONTROL LIGHT CAME ON AT ONCE. WHEN I TRIED TO APPLY THE BRAKE IT WOULD TAKE A LOT OF FORCE FOR MY CAR TO STOP. I WENT TO THE TOYOTA DEALERSHIP TO GET IT CHECKED OUT AND THEY SAID PART NUMBER C1391 HAS TO BE REPLACED. TECH FOUND ABNORMAL LEAK IN ACCUMULATOR. THE ACCUMULATOR PUMP ASSEMBLY NEEDS TO BE REPLACED. WHICH WOULD COST ME 2,000 DOLLARS PARTS AND LABOR. THEY ALSO TOLD ME THEY MIGHT FIND OUT THAT THE MASTER CYLINDER MIGHT HAVE TO BE REPLACED AS WELL IF DAMAGED. WHICH WOULD BE 3,300 DOLLARS. SO WORST CASE SCENARIO IT WOULD BE OVER 5,000 WITH TAX TO FIX MY CAR. I NOTICED OTHER 2010 PRIUS MODELS WERE RECALLED FOR THE EXACT ISSUE BUT ONLY CERTAIN VIN NUMBERS. MY VIN NUMBER WASN'T INCLUDED. I FEEL LIKE IT SHOULD BE IF MANY OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME ISSUE WITH THIS CAR. I CAN'T AFFORD OVER 2,000 IN REPAIRS LET ALONE 5,000.

08/28/2017
Components: ENGINE
Incident Date: 08/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

MY 2010 PRIUS WITH 167,000 HAS BEGUN BURNING ENGINE OIL AT A RATE OF ABOUT 1 QUART PER THOUSAND MILES. 9 WEEKS AFTER MY LAST OIL CHANGE AND THE ENGINE WAS DOWN 3 QUARTS OF OIL. MPG HAS GONE DOWN SLIGHTLY DURING THIS TIME AND NO CHECK ENGINE LIGHT OR LOW OIL PRESSURE WARNING LIGHTS CAME ON.

08/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

HYBRID BATTERY COMPLETE FAILURE WHILE DRIVING. OWNED THE CARS 7 YEARS SINCE NEW.

08/22/2017
Components: SERVICE BRAKES
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

BRAKE SLIPPING WHEN OVER THE MANHOLE AND LOST CONTROL EVEN NOT WET SURFACE. I INTENTIONALLY DROVE OVER SAME SPOT 4 TIMES ON 8/20/2017 AND EXACTLY SAME CONDITIONS HAPPEN.

08/14/2017
Components: EXTERIOR LIGHTING
Incident Date: 08/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

HEADLIGHTS BURN OUT OFTEN AND ARE EXTREMELY DIM MAKING IT IMPOSSIBLE TO SEE WITHOUT USING BRIGHTS. LIGHTS ARE THE SAME STATIONARY AS WELL AS DRIVING

08/11/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE HEADLIGHT BURN OUT VERY FREQUENTLY AND MOST RECENTLY THE SHOP INFORMED ME THAT THE LIGHT DOES NOT STAY IN THE ASSEMBLY BECAUSE THE HEADLIGHT ASSEMBLY HAS MELTED. I AM FORCED TO DRIVE WITHOUT HEADLIGHTS AND THIS IS VERY UNSAFE. NEW HEADLIGHT ASSEMBLIES COST AT A MINIMUM OF $100 EACH AND I AM HAVING PROBLEMS SHIPPING THE ITEMS TO GUAM WHERE I RESIDE.

08/11/2017
Components: AIR BAGS
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PEORIA TOYOTA DEALER, LOCATED IN PEORIA, IL, WHERE THE VEHICLE WAS REJECTED TO BE SERVICED DUE TO THE REMEDY PART NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

08/11/2017
Components: SERVICE BRAKES
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES OPERATED INDEPENDENTLY WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO JACK TAYLOR TOYOTA ON 3750 JEFFERSON DAVIS HWY, ALEXANDRIA, VA 22305 WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT MENTIONED THE PRE COLLISION SYSTEM WAS DEACTIVATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,250.

08/08/2017
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SRS LIGHT ILLUMINATED. TOYOTA DIAGNOSTIC COMPLETED AT LOCAL TOYOTA DEALERSHIP. DIAGNOSTIC INDICATED FAILURE OF SPIRAL CABLE (CLOCK SPRING)....SIMILAR TO OTHER TOYOTA VEHICLES THAT ARE PART OF A RECALL. CONTACTED TOYOTA 1-800-331-4331. PRIUS IS NOT PART OF THE RECALL, EVEN THOUGH IT SEEMS THAT IT HAS A SIMILAR FAILURE. TOYOTA LOGGED THE COMPLAINT.

08/01/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE'S LOW BEAM HEADLIGHTS WOULD FAIL APPROXIMATELY EVERY TWO MONTHS. THE CONTACT HAD TO REPLACE THE LOW BEAM LIGHTS APPROXIMATELY 20 TIMES SINCE 2010. THE CONTACT CALLED THE JEYES TOYOTA DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE'S LOW BEAM HEAD LAMPS FAILED AND THE LOW BEAM LIGHTING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

07/26/2017
Components: SERVICE BRAKES
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TRAVELING STRAIGHT FORWARD AT 40 MPH AND APPROACHING A RED LIGHT. IMMEDIATELY UPON DEPRESSING THE BRAKE PEDAL, AN ALARM SOUNDED AND THE ABS, BRAKE, AND TRACTION CONTROL WARNING LAMPS LIT UP ON THE DASHBOARD, AND MY PRIUS COMPLETELY FAILED TO BRAKE, CONTINUING UNABATED TOWARD THE OTHER VEHICLES STOPPED AT THE RED LIGHT. I BEGAN PUMPING THE BRAKES AND WAS ABLE TO BUILD UP PRESSURE AND SAFELY STOP WITHOUT COLLISION OR FURTHER INCIDENT. MY LOCAL TOYOTA DEALER DIAGNOSED THE PROBLEM AS A "BRAKE ACCUMULATOR INTERNAL LEAK. RECOMMEND REPLACE BRAKE ACCUMULATOR". THIS NEEDS TO BE RECALLED, THIS IS EGREGIOUSLY IRRESPONSIBLE BY TOYOTA, I EASILY COULD HAVE BEEN HURT OR KILLED.

07/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2016
Crash: No
Fire: No
Summary

BOTH FRONT DRIVER AND PASSENGER DOOR MOTORS HAVE WENT OUT. THUS HAPPENED LAST YEAR AND AFTER FURTHER READING IT IS A COMMON PROBLEM WITH ALL THEM. WE ONLY HAVE 65,000 MILES ON THIS CAR.

07/17/2017
Components: SEAT BELTS
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE MIDDLE AT TIMES AND THE SEAT BELT DIRECTLY BEHIND THE DRIVER DO NO STAY IN AND LOCK. I HAVE TAKEN IT BACK UP TO CARMAX WHERE I PURCHASED IT AND THE GUY SAID, "OH THE KIDS HAD SOME CANDY IN IT" HAHAHAHAHA NO SIR THATS WHERE MY ELDERLY MOTHER SITS WHEN I DRIVE HERE AROUND TOWN TO DO HER SHOPPING. I WAS VERY UNIMPRESSED THAT THEY DIDNT FIX SUCH A HUGE SAFETY ISSUE. PLEASE HELP!

07/15/2017
Components: ENGINE
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE ENGINE IS NOW BURNING OIL AND MUST BE REPLACED. TOYOTA IS QUOTING ME OVER 3,000 IN PARTS.

07/13/2017
Components: SERVICE BRAKES
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

ABS BRAKE LIGHT STAYS ON ALL TIME.REAR WHEEL GETS EXTREMELY HOT,

07/13/2017
Components: SERVICE BRAKES
Incident Date: 07/11/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WAS DRIVING ON THE FREEWAY. ALL OF A SUDDEN BRAKE, ABS AND SUCTION TRACTION LIGHT TURNED ON. AFTER THAT I HAVE TO PUSH MY BRAKE HARDER TO SLOW DOWN THE VEHICLE. I WAS ABLE TO DRIVE IT BACK HOME SAFELY. I TOOK IT TO THE DEALER WHO SAID I NEED TO REPLACE BRAKE MASTER CYLINDER WITH BRAKE BOOSTER. DOING RESEARCH I FOUND MANY OWNERS OF THE SAME MODEL CAR HAVE SAME PROBLEM AND SOME OF THE CARS ARE RECALLED BUT NOT ALL. I BELIEVE MOST OF 2010 TOYOTA PRIUS CAR HAVE ISSUES WITH BRAKE SYSTEM WHICH IS BAD FOR OUR SAFETY. IT CAN CAUSE SERIOUS HARM FOR OUR SAFETY. I REQUEST YOUR GOOD DEPARTMENT TO INVESTIGATE THE BRAKING ISSUES FOR 2010 TOYOTA PRIUS VEHICLE. AS A GOOD CITIZEN OF THE COUNTRY, I FELT I NEED TO DISCUSS THIS ISSUE WITH YOU.

07/10/2017
Components: ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS BURNING OIL EXCESSIVELY AND THE SERVICE VEHICLE WARNING INDICATOR WAS ILLUMINATED. THERE WAS ALSO AN ABNORMAL RATTLING NOISE WHEN IDLING. THE VEHICLE WAS TAKEN TO LABADIE TOYOTA (LOCATED AT 909 N EUCLID AVE BAY CITY, MI 48706) WHERE IT WAS DIAGNOSED THAT THE PISTON RINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 1707100976, BUT DID NOT OFFER ASSISTANCE. THE FAILURE MILEAGE WAS 296,000.

07/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

THE SPIRAL CABLE ASSEMBLY IN THE STEERING WHEEL HAS CREATED A SHORT CIRCUIT AND NOW THE HORN NO LONGER WORKS. I AM CONCERNED THIS IS A SIMILAR PROBLEM AS OTHER 2010 TOYOTAS EXPERIENCED AND HAD THIS SAME PART RECALLED IN 2014 TO ENSURE THE AIRBAG WOULD GO OFF APPROPRIATELY IF NEEDED.

07/06/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I WAS DRIVING ON THE FREEWAY AT ABOUT 70 MPH WHEN THE "CHECK HYBRID SYSTEM" LIGHT CAME ON AND THE CAR LOST ALL POWER AND ABILITY TO ACCELERATE. IT COMPLETELY BEGAN TO DESCEND IN SPEED AND WITHIN 2 MINUTES CAME TO A COMPLETE SHUT DOWN. I COULD HAVE EASILY BEEN REAR ENDED HAD I NOT MOVED TO THE SIDE OF THE FREEWAY AS QUICKLY AS I DID.

07/06/2017
Components: SERVICE BRAKES
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

ABS AND BREAK LIGHT LIT WHILE GOING 55 MPH. LOST ANTILOCK BREAK FEATURE. LOCAL PORT ST LUCIE TIRE AND BREAK DIAGNOSED BAD MASTER CYLINDER AND NITROGEN LEAK INTO BREAK LINES. FOUND RECALL ON SIMILAR 2010 PRIUS' DUE TO NITROGEN LEAKAGE INTO BREAK LINES

07/03/2017
Components: EXTERIOR LIGHTING
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I REPEATEDLY MUST REPLACE MY LOW HEAD-BEAM LIGHTS IN MY 2010 PRIUS. THEY HAVE BEEN GOING OUT AT A RATE OF 2-4 TIMES A YEAR. I BUY MID TO HIGH RANGE QUALITY BULBS AND ARE VERY CAREFUL TO KEEP THE BULBS CLEAN DURING INSTALLATION. I NOTICE THERE ARE MANY PEOPLE WITH SIMILAR ISSUES. HOW CAN WE GET THIS ESCALATED TO TOYOTA!

06/27/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 03/21/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

*TAKATA RECALL I WAS INVOLVED IN A MAJOR CAR ACCIDENT DURING LUNCH HOUR ON THE 405 SOUTH FWY IN LOS ANGELES, CA. I WAS STRUCK BY A SEMI TRUCK WHO WAS MERGING INTO MY LANE AND WHILE I TRIED TO GET OUT OF HIS WAY BY SPEEDING UP. I WAS CLIPPED BY THE TRUCK AND MY CAR CAREENED INFRONT OF THE TRUCK AND WAS PUSHED BEFORE HE APPLIED HIS BRAKES. MY CAR THEN SPUN OUT OF CONTROL ACROSS ALL FWY LANES. I WAS HIT BY TWO OTHER ON COMING CARS BEFORE COMING TO A STOP IN THE CARPOOL LANE. ALL CARS INCLUDING THE TRUCK WERE DRIVING APPROXIMATELY 65-70 MPH BASED ON THE POLICE REPORT. MY FOOT WAS ON THE GAS THE ENTIRE TIME AS I SPUN OUT OF CONTROL. MY COMPLAINT IS REGARDING THE AIRBAGS. NONE OF THE SIDE OR FRONT AIRBAGS DEPLOYED AT THE TIME OF ALL IMPACTS. I HAD THE VEHICLE INSPECTED BY AN INDEPENDANT INSPECTION COMPANY AFTER CONTACTING TOYOTA. I HAVE YET TO HEAR BACK FROM TOYOTA EVEN THOUGH THEY HAVE HAD THE REPORT FOR ALMOST TWO MONTHS. I FINALLY RECEIVED THE REPORT FROM THE INSPECTOR AFTER THREATNING TO HAVE MY ATTORNEY CONTACT THEM. I DON'T KNOW HOW TO READ THE FINDINGS OF THE REPORT SINCE ITS ALL TECHNICAL ENGINEERING. I AM ATTACHING THE REPORT AND HOPE THAT SOMEONE IN YOUR DEPARTMENT CAN REVIEW IT AND FOLLOWUP. THANK YOU

06/21/2017
Components: SERVICE BRAKES
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

ALL BRAKE LIGHTS COME ON (BRAKE, ABS AND TRACTION CONTROL) AND POWER ASSIST BREAKING STOPS WORKING AND BRAKES FEEL VERY WEAK. BRAKE ACTUATOR RUNS FREQUENTLY WHEN LIGHTS ARE NOT ON. THERE ARE MANY COMPLAINTS ONLINE AND TOYOTA CLAIMED THEY FIXED THIS ISSUE IN 2009 AND EXTENDED THE WARRANTY FOR 2009 AND EARLIER, BUT THE PROBLEM IS CLEARLY NOT FIXED.

06/19/2017
Components: SERVICE BRAKES
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE ABS, TRACTION CONTROL, AND BRAKE WARNING INDICATORS ILLUMINATED. THE DRIVER HAD TO APPLY EXTRA PRESSURE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER AND MASTER CYLINDER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT WITHIN THE VIN RANGE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

06/19/2017
Components: VISIBILITY/WIPER
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JYDKN3DU0A0******
Summary

REAR WINDSHIELD WIPER MOTOR WOULD NOT TURN OFF, EVEN AFTER THE FUSE WAS PULLED. THE DEALER SAID IT WAS A PROBLEM WITH THE WINDSHIELD WIPER MOTOR. THIS OCCURRED WHEN THE CAR WAS TURNED ON AND STOPPED WHEN THE CAR WAS TURNED OFF. THE NORMAL WIPER CONTROLS ON THE WIPER COLUMN DID NOT WORK. CHARGE TO REPLACE IT WAS $500.00

06/15/2017
Components: SERVICE BRAKES
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ABS LIGHT CAME ON. DIAG CODE: C1391. ABNORMAL LEAK IN ACCUMULATOR. THIS PROBLEM IS SIMILAR TO A RECALL ON PRIUS 2010 FOR ABS BRAKE ISSUE. HOWEVER, TOYOTA SAID THAT MY PRIUS IS NOT PART OF THE RECALL. I WOULD LIKE TO REQUEST TOYOTA TO FIX THIS PROBLEM FOR MY PRIUS 2010 SO THAT I CAN SAFELY DRIVE THIS CAR.

06/08/2017
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I CHANGE THE BRAKE BOOSTER TWICE AND HACE THE SAME PROBLEM. MY BRAKE PEDAL LOSS OF BRAKING ABILITY OR SLIPPING BRAKES AND THE WARNING BRAKE, ABS AND TRACTION LIGHT PERMANENTLY ON, AND NO CRUISE CONTROL WORKS AT ALL

05/29/2017
Components: SERVICE BRAKES
Incident Date: 05/28/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

BRAKES TURNED TO MUSH - PEDAL WENT ALL THE WAY TO THE FLOOR WITH ALMOST ZERO STOPPING POWER. SOUNDS LIKE A SIMILAR RECALL FROM 2013 OR SO. GOING 45 MPH (SPEED LIMIT) ON A BUSY 4 LANE HGHWAY APPROACHING STOPLIGHT AND SLOWING TRAFFIC FOR RED LIGHT AT INTERSECTION OF ANOTHER 4 LANE ROAD. BRAKES MOSTLY UNRESPONSIVE. ALMOST WENT THROUGH INTERSECTION AND NARROWLY MISSED HITTING A SLOWING CAR. BRAKING DID NOT ENGAGE PER USUAL ACTIVATION POSITION AND PEDAL WENT TO THE FLOOR INSTEAD. CAR WAS JUST SERVICED A WEEK AGO FOR UNRELATED RECALL ITEM. CAR HAS BEEN MAINTAINED DILIGENTLY SINCE NEW PURCHASE IN 2009, GETTING ALL RECALLS SERVICED PROMPTLY. MAYBE THE RANGE OF VINS IN THE OLDER RECALL WAS NOT WIDE ENOUGH?

05/25/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 02/11/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE PARKING THE VEHICLE, IT UNEXPECTEDLY ACCELERATED AND STRUCK ANOTHER VEHICLE BEFORE CRASHING INTO AN APARTMENT UNIT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CALLED AND PROVIDED THE CONTACT WITH AN INVESTIGATOR WHO REMOVED A BOX FROM THE VEHICLE, WHICH WOULD DETERMINE IF THE FAILURE WAS DUE TO DRIVER ERROR OR A SAFETY DEFECT. THE MANUFACTURER DETERMINED THAT IT WAS DRIVER ERROR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

05/22/2017
Components: AIR BAGS
Incident Date: 02/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE CONTACT CRASHED INTO THE REAR OF A POLICE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT'S CHEST AND FACE STRUCK THE STEERING WHEEL. THE CONTACT RECEIVED INJURIES TO THE CLAVICLE AREA, SHOULDERS, FACE, EYES, HEAD/BRAIN, AND NECK AREA. EXTENSIVE MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS NOT TOWED; HOWEVER, A POLICE REPORT WAS FILED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR WAS MISSED BY A COUPLE OF MILLIMETERS, WHICH PREVENTED THEM FROM DEPLOYING. THE VEHICLE WAS DEEMED TOTALED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. UPDATED 07/13/17*LJ *JS

05/17/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BECAUSE OF,AS DEALERSHIP SAID,THE CAR WAS STALLED AT THE HIGHWAY. I DON'T HAVE ANY STICKER ABOUT RECALL, BUT MOST PRIUS 2010 OWNERS SAID THAT OWNERS RECEIVING NOTIFICATION ABOUT INVERTER PROBLEM. I'M HEADING TO THE DEALERSHIP, WHO OFFERED ME TO FIX THE CAR FOR $3,500. COULD YOU PLEASE TAKE A LOOK, DO I HAVE ANY WARRANTY OR RECALLS ON THIS PARTICULAR VEHICLE PLEASE. THANK YOU.

05/16/2017
Components: SERVICE BRAKES
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHEN DRIVING OVER BUMPY OR ROUGH SURFACES OR POT HOLES, WHILE APPLYING THE BRAKES, THE BRAKES OFTEN SEEM TO STOP WORKING. AND THE CAR SEEMS TO HAVE A LITTLE BOOST FORWARD. IT HAPPENS WHEREVER THE ROAD SURFACE HAS BUMPY AREAS ON STRAIGHTAWAYS OR CURVES. AND MOSTLY WHEN APPLYING LIGHT PRESSURE TO THE BREAK, LIKE SLOWING FOR AN UPCOMING TURN. IT HAS BEEN HAPPENING SINCE I GOT THE CAR IN 2013. I HAVE TAKEN IT TO A MECHANIC, BUT THEY COULDN'T FIND THE PROBLEM. THIS HAS HAPPENED MANY TIMES OVER LAST 3 1/2 YEARS.

05/10/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU5A0******
Summary

THIS CAR FIRE BURNED

05/04/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

AIRBAG WARNING LIGHT ILLUMINATES. TOYOTA SERVICE TECHIE'S DIAGNOSTIC SHOWED A DISCONNECTED SPIRAL CABLE. TECHIE EXPLAINED THAT THE SPIRAL CABLE HAS ELECTRICAL CONNECTIONS TO THE DRIVER'S AIRBAG MODULE AND THE DRIVER'S AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. HE SAID I SHOULD INSTALL A NEW CABLE SPIRAL ASSEMBLY KIT (AKA "CLOCK SPRING"), PART # 8430747020 AT A COST OF NEARLY $1000, INCLUDING OVER $700 FOR THE PART. I DID SOME RESEARCH. PART # 8430747020 WAS INSTALLED IN MANY TOYOTA VEHICLES, AND HAS BEEN RECALLED FOR THE SAME PROBLEM IN THE COROLLA, MATRIX, HIGHLANDER, TACOMA, RAV4, AND YARIS. SEE SAFETY RECALL E0M (E1M) APRIL 2015, UPDATE 5/12/14. THE PRIUS IS NOT MENTIONED IN THE RECALL, ALTHOUGH MY CAR HAS THE SAME EXACT PROBLEM WITH THE IDENTICAL PART, AND THE TOYOTA SERVICE SUPERVISOR AGREES IT IS THE SAME PROBLEM AND PART. I EXPLAINED THIS TO THE SERVICE TECHNICIAN AND SUPERVISOR, WHO CALLED TOYOTA, AND TOYOTA OFFERED TO COVER 50% OF THE COST OF THE PART, AND NONE OF THE LABOR COST. I ASKED WHETHER THEY COULD DO THE SAME FIX IN MY CAR AS THEY DO ON THE RECALLED VEHICLES, NAMELY INSTALLING PART # 04004-07122, AND THEY DECLINED. SEE TECHNICAL INSTRUCTIONS FOR SAFETY RECALL E0M SPIRAL CABLE REPLACEMENT. TOYOTA SHOULD BE RECALLING MY CAR AND FIXING THIS PROBLEM AT THEIR EXPENSE, NOT JUST REDUCING THE COST OF THE PART. SECOND, THEY SHOULD NOT BE REPLACING THIS DEFECTIVE PART WITH THE SAME DEFECTIVE PART. THEY SHOULD DO A FIX THAT WILL LAST. I ASSUME THE FIX THEY'VE DONE ON ALL OTHER VEHICLES, WITH PART # 04004-07122, WOULD WORK FOR MY PRIUS. THEY REFUSE. FYI- THE AIRBAG LIGHT HAS BEEN ON AND OFF FOR YEARS, AND SEEN BY TOYOTA DURING THAT PERIOD. THIS PARTICULAR PROBLEM WAS DIAGNOSED MAY 1, 2017. THEY BELIEVE THE PREVIOUS AIRBAG WARNING LIGHTS WERE UNRELATED TO THIS PARTICULAR ISSUE.

05/04/2017
Components: SERVICE BRAKES
Incident Date: 09/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I AM THE ORIGINAL OWNER OF A 2010 PRIUS. WITHIN THE FIRST MONTH, I CONTACTED TOYOTA, COMPLAINING OF THE BRAKES, WHICH WERE NOT CONSISTENTLY SMOOTH. IN GENERAL, THE BRAKES WORK FINE, BUT IF I HIT A BUMP OR DITCH, THE BRAKES SUDDENLY STOP WORKING FOR A SPLIT SECOND, AND THE CAR FEELS LIKE IT IS LURCHING FORWARD, BEFORE THE BRAKES SUDDENLY START WORKING AGAIN. TOYOTA SERVICE WAS NEVER ABLE TO "REPRODUCE" THE PROBLEM, AND EVENTUALLY I GAVE UP. A COUPLE YEARS AGO, THE CAR WAS RECALLED FOR THIS PROBLEM, AND I BROUGHT THE CAR IN TO BE FIXED. UNFORTUNATELY, THE RECALL WORK HAS NOT REMEDIED THE PROBLEM. THE BRAKES STILL SEEM TO OCCASIONALLY MALFUNCTION WHEN THE CAR DRIVES OVER A ROUGH PATCH. TOYOTA SEEMS TO BELIEVE THE PROBLEM HAS BEEN SOLVED, BUT IT HAS NOT BE SOLVED. THERE IS NO DIFFERENCE SINCE THE RECALL.

05/01/2017
Components: STRUCTURE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WENT TO SWAP THE LICENSE PLATE IN MY PRIUS AFTER REGISTERING IN NEW STATE. BACK LICENSE PLATE BOLT ON UPPER-RIGHT SIDE UNSCREWED PARTIALLY AND THEN THE BOLT HOUSING DETACHED FROM THE VEHICLE. AS A RESULT, THE SCREW CANNOT BE UNSCREWED AND THE LICENSE PLATE CANNOT BE REMOVED. CALLED TOYOTA AND THEY KNEW WHAT I WAS TALKING ABOUT. SAID THE REPAIR WOULD TAKE ONE HOUR AND COST $110'FOR A BOLT THAT MALFUNCTIONED. THE VEHICLE ISN'T TECHNICALLY STREET LEGAL NOW AND THEY CAN'T SEE ME FOR SEVERAL DAYS. I SAID THAT I DIDN'T THINK A COMPONENT LIKE THAT SHOULD JUST BREAK OFF, AND I WAS TOLD IT MAY HAVE BEEN A RESULT OF THE WRONG BOLT SIZE BEING USED. THAT'S UNLIKELY AS THIS CAR HAS ONLY EVER SEEN TOYOTA DEALERSHIPS AND THAT WAS WHERE IT WAS PURCHASED. VERY DISAPPOINTED AND IT SOUNDS LIKE TOYOTA KNOWS ABOUT THIS ISSUE.

04/30/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

EXCESSIVE OIL CONSUMPTION STARTING AT 100,000 WHICH WORSENED. I NOW HAVE TO PUT A QUART OF OIL EVERY 750-1000 MILES IN MY 2010 PRIUS. NO ONE AT TOYOTA WILL ADMIT THIS IS A PROBLEM, ALBEIT THERE ARE AN EXTREME AMOUNT OF THESE COMPLAINTS ONLINE THROUGH DIFFERENT BLOGS AND WEB SITES. REALLY, WE TOYOTA OWNERS BOUGHT THIS CAR TO DECREASE OUR CARBON FOOTPRINT...IRONIC, RIGHT?

04/30/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THIS AFTERNOON, MY WIFE WAS DRIVING DOWN A TWO LANE, PAVED STREET AT ABOUT 25 MPH. THE STREET HAS A SLIGHT DECLINE AND SHE BEGAN TO APPLY THE BREAKS TO SLOW DOWN SLIGHTLY. JUST A SECOND OR TWO LATER, SHE HIT A SMALL BUMP IN THE ROAD AND THE CAR ACCELERATED (WHILE SHE HAD HER FOOT ON THE BREAK) FOR A FRACTION OF A SECOND. WE DIDN'T HEAR THE SOUND OF THE ENGINE REVVING. THANKFULLY, THERE WERE NO OTHER CARS ON THE ROAD AT THIS TIME AND THERE WAS TIME TO PRESS THE BREAK AGAIN. BASED ON LOOKING AROUND ONLINE, MANY PEOPLE HAVE REPORTED SIMILAR ISSUES (HTTP://WWW.CONSUMERREPORTS.ORG/CRO/NEWS/2010/02/TOYOTA-ADDS-2010-PRIUS-BRAKING-PROBLEM-TO-THE-LIST-RECALL-POSSIBLE/INDEX.HTM).

04/27/2017
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 04/20/2017
Crash: No
Fire: No
Summary

WHEN I AM COMING TO A STOP (BRAKING NORMALLY) AND HIT A BUMP, THE CAR SURGES SLIGHTLY AND THE BRAKES BECOME LESS RESPONSIVE. IT FEELS LIKE I'M FIGHTING THE ENGINE AS IT ACCELERATES AND I'M TRYING TO BRAKE AGAINST IT. RELEASING THE BRAKE AND ATTEMPTING AGAIN SEEMS TO BE A SOLUTION, BUT I OFTEN DON'T HAVE TIME BEFORE REACHING THE INTERSECTION I'M APPROACHING. THIS CONSISTENTLY HAPPENS IN TWO PLACES IN MY DAILY COMMUTE WITH A SLIGHT BUCKLE IN THE ROAD APPROACHING AN INTERSECTION ON CITY STREETS AND COUNTY ROADS.

04/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

IN FALL OF 2015 RECALL FOR HYBRID SYSTEM FAILURE WAS PREFORMED TO COMPUTER SYSTEM. IN THE FALL OF 2016 I WAS PULLING OUT ONTO TRAFFIC ONTO A STATE ROUTE WHEN ENGINE LOST POWER AND LIGHTS FOR THE HYBRID SYSTEM CAME ON. WAS RUNNING ON ONLY GAS ENGINE WITH LIMITED SLOW ACCELERATION TO ABOUT 35 MPH. WAS ABLE TO SAFELY DRIVE IT TO A LOCATION TO PARK IT UNTIL FLAT TOWED TO THE DEALERSHIP. WAS TOLD BY TOYOTA DEALERSHIP THAT THE HYBRID SYSTEM FAILED, UPON RESEARCH I FOUND IT FAILED EXACTLY AS STATED IN THE RECALL THAT WAS DONE IN FALL OF 2015. THE PREVIOUS RECALL "FIX" WAS TOO LITTLE TOO LATE THE DAMAGE HAD ALREADY BEEN DONE. FOUGHT WITH TOYOTA DEALERSHIP AND CORPORATE ABOUT THAT THIS WAS A RECALL FIX THAT FAILED AND DIDN'T FIX THE PROBLEM. THEY WOULD NOT COVER THE COST OF THE $3000 REPAIR ENTIRELY AND I AM STUCK PAYING HALF OF THE REPAIR THAT SHOULD HAVE BEEN COVERED ENTIRELY UNDER THE RECALL.

04/18/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

DRIVING DOWN HIGHWAY AT POSTED SPEED LIMIT (75MPH), I TRIED TO SLOW DOWN DUE TO TRAFFIC AND NOTICED MY CARS ABILITY TO BRAKE WAS SEVERELY COMPROMISED. I THEN NOTICED MY CARS BRAKES, ABS, MASTER WARNING AND VSC LIGHTS HAD CAME ON. GIVEN THAT MY CAR HAS 103K MILES ON IT, I FIGURED IT IS TIME FOR A BRAKE PAD SERVICE. WITH THE LIMITED BRAKING ABILITY, I DECIDED TO MAKE THE SHORT DRIVE TO THE TOYOTA DEALER FOR BRAKE SERVICE. AFTER THE DEALER INSPECTED MY CAR, A REPRESENTATIVE TOLD ME THAT IT IS NOT THE BRAKE PADS THAT ARE CAUSING THE LIGHTS IN YOUR DASH TO GO ON BUT RATHER THE BRAKE BOOSTER. THEY ADVISED ME THAT IT IS NOT RECOMMENDED THAT I DRIVE THE CAR ANYMORE UNTIL THE ISSUE IS REMEDIED BY REPLACING THE BRAKE BOOSTER AT A COST OF OVER 2K. I HAD TO ALSO INCUR THE COST OF A RENTAL SINCE THE BOOSTER WAS NOT IN STOCK AND WOULD TAKE OVER THE WEEKEND TO RECEIVE. I WAS TAKEN ABACK BY THE TOTAL COST OF THE SERVICE BUT HAD NO CHOICE AND PROCEED TO GET IT REPAIRED. UPON RECEIVING MY CAR A FEW DAYS LATER, I DROVE TO WORK AND UPON MY RETURN HOME, THE ISSUE REPEATED ITSELF WITH ALL THE LIGHTS ON THE DASH LIGHTING UP AND THE CARS BRAKING ABILITY WAS AGAIN COMPROMISED. EXTREMELY IRATE, I DROVE DIRECTLY TO THE DEALER AND UPON INSPECTING THE CAR THEY TOLD ME THAT IT IS NOW THE ACCUMULATOR THAT NEEDS TO BE REPLACED. THIS TIME THE DEALER ABSORBED THE COST OF OVER 3K TO REPLACE IT. I RESEARCHED THE INTERNET FOR ANY KNOWN RECALLS AND FOUND THE ISSUE WAS BEING ADDRESSED BY TOYOTA WITH A RECALL HOWEVER MY CARS VIN WAS NOT PART OF IT. IT IS MY HOPES THAT YOU MAKE TOYOTA AWARE OF THE SAFETY ISSUE AND INITIATE A RECALL ON ALL 2010 PRIUS MODELS AND NOT JUST SOME. I WOULD ALSO LIKE TO GET THE COST I INCURRED WITH THIS SAFETY ISSUE REIMBURSED AT SOME POINT.

04/15/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BOTH LOW BEAM HEADLIGHTS DO NOT GO ON AT ALL. WERE WORKING PROPERLY ON WAY TO A DESTINATION AT 9PM, THEN DID NOT GO ON AFTER CAR WAS PARKED AFTER 2 HOURS. THIS HAS NEVER OCCURRED BEFORE. BULBS ARE NOT BURNED OUT, FUSE IS NOT BLOWN. ALL OTHER MECHANISMS ON FUSE WORKING PROPERLY (BACKUP LIGHTS, HORN). PARKING LIGHTS AND HI-BEAMS WORK. VERY DANGEROUS DRIVE HOME, USE OF HI-BEAMS ON SURFACE STREETS NOT SAFE FOR OTHER DRIVERS.

04/10/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I'VE HAD TWO TOYOTA PRIUS IN MY LIFETIME, A 2005 AND A 2010 TOYOTA PRIUS, BOTH HAVE HAD THE SAME ISSUE WHERE THE ENGINE WOULD EAT UP ALL OF MY OIL, I WOULD HAVE AN OIL CHANGE DONE AND LESS THAN 2 WEEKS LATER I WOULD HAVE TO CHECK THE OIL GAUGE ROD AND FIND THAT THE OIL LEVELS WERE BELOW THE BOTTOM LINE, ALMOST EMPTY! THE ENGINE WOULD BE BURNING OIL AT SUCH AN ALARMING RATE THAT I WOULD REPEATEDLY BRING THE VEHICLE TO TOYOTA FOR OIL CHANGES. I'M VERY UNSATISFIED WITH MY TOYOTA PRIUSES. MY CAR IS CURRENTLY AT 166,384 MILES AND THE ENGINE CYLINDER HAS NOW GIVEN WAY AND ALSO THE HYBRID BATTERY. I'VE GONE ONLY TO TOYOTA DEALERSHIPS TO HAVE PRISTINE CONSECUTIVE SERVICE AND NO THIRD PARTY REPAIR FACILITIES HAVE PROVIDED SERVICE. I AM LOCATED IN SOUTHER CALIFORNIA IN SAN DIEGO. I HAVE SPOKEN TO MANY OTHER TOYOTA PRIUS OWNERS AND IF YOU DO A GOOGLE SEARCH ONLINE AS OF (04/10/17) "TOYOTA PRIUS ENGINE OIL CONSUMPTION" YOU'LL FIND MANY FORUMS WITH "EXCESSIVE CONSUMPTION" FROM MANY OTHER USERS. ONCE YOU REACH PAST THE 140,000 MILE MARK, YOUR CAR IS PRETTY MUCH DONE. CONSIDER BUYING A NEW ONE. TOYOTA PRIUSES AND THEIR ENGINEERS HAVE TO COME UP WITH A WAY TO SATISFY CURRENT AND FUTURE PRIUS OWNERS AS MANY OF US WILL FIND THAT THERE WILL BE MANY PROBLEMS AND ISSUES DOWN THE ROAD.

04/08/2017
Components: ENGINE
Incident Date: 12/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

CAR PURCHASED NEW AND SERVICED AT TOYOTA DEALERSHIP EVERY 10,000 MILES USING 0-20W SYNTHETIC OIL. AT AROUND 106,000 MILES I NOTICED THE DISPLAY FLASHING SOMETHING BUT COULD NOT, AT THAT TIME, READ WHAT THE WARNING WAS. IT SEEMED TO HAPPEN GOING AROUND CURVES, TURNING ETC. FINALLY, AT MAYBE 107,000 MILES, THE WARNING STAYED ON LONG ENOUGH TO SEE THE LOW OIL WARNING. TOOK THE CAR IN AT 108,000 (NO OIL ON DIPSTICK AT THAT POINT) AND THE SERVICE DEPARTMENT CHECKED FOR LEAKS AND FOUND NONE. I WAS LIGHTLY ADMONISHED BY SERVICE FOR DRIVING WITHOUT OIL. FAIR ENOUGH, I THOUGHT AT THE TIME. I WAS SLIGHTLY CHAGRINED AS I HAVE ALWAYS RELIGIOUSLY HAD MY OIL CHANGED (OR CHANGED IT MYSELF) ON ALL MY CARS AT THE RECOMMENDED INTERVALS WITH NO SIGNS OF A PROBLEM. THE TOYOTA SERVICE DEPARTMENT RECOMMENDED THAT I MONITOR OIL USAGE. I DID, AND TO MY SURPRISE 2,500 HUNDRED MILES LATER, I HAD TO ADD A FULL QUART. THEN 1950 MILES LATER, ANOTHER QUART. YESTERDAY, ANOTHER QUART AT 1048 MILES. VERY DISAPPOINTED AS THE CAR HAS BEEN WITHOUT PROBLEMS UNTIL NOW. HAVE NOT DISCUSSED THIS WITH THE DEALERSHIP, BUT AM NOT ENCOURAGED BY THE TENOR OF COMMENTS POSTED HERE REGARDING TOYOTA STEPPING UP AND ACCEPTING RESPONSIBILITY. I SEE NO NEED, AT THIS POINT, TO PAY TO HAVE AN OIL CONSUMPTION TEST DONE BY THE DEALERSHIP AS THE CAR IS OBVIOUSLY USING AN EXCESSIVE AMOUNT OF OIL.

04/08/2017
Components: ENGINE
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

IN 2016 ABOUT THE 130,000+ MILE MARK ON MY VEHICLE, I STARTED COMPLAINING ABOUT MY CAR CONSUMING OIL. THE DEALER FINDLAY TOYOTA ASSURED ME THAT IT HAD TO DO WITH THE HEAT AND WAS NORMAL. I WAS LEAD TO BELIEVE THE PAPER I SIGNED AFTER THE WORK WAS COMPLETE HAS TO DO WITH THE MAINTENANCE BEING DONE, NO ONE MENTIONED IT MEANT ALL MY CONCERNS WERE ACKNOWLEDGED. THE DAYS CONTINUED AND EVEN IN DURING COLDER MONTHS OF THE YEAR OF 2016, I AGAIN NOTIFIED THE DEALERSHIP OF MY CAR EATING OIL AND IT WAS NOWHERE TO BE FOUND. AGAIN I COMPLAINED AND IT WAS NOT ANNOTATED OR WRITTEN ANYWHERE IN THEIR FILES. IT WAS NOT UNTIL 26,000 MILES PLUS MORE THAT THEY FINALLY ACKNOWLEDGED MY ISSUE AND TOOK THEIR TIME TO SEARCH FOR THE CAUSE. IN THE MONTH OF MARCH 2017, ONE INDIVIDUAL FROM TOYOTA ACTUALLY TOOK HIS TIME AND DID A FULL CHECK, INSTEAD OF THE USUAL ITS HOT HERE AND THAT EATS YOUR OIL EXCUSE, HE GIVE ME AN ANSWER WHICH LEAD TO ME HAVING CONCERNS ABOUT TOYOTA DEALERSHIPS, HE SAID THE PISTONS HAD A LEAK AND IT WAS BURNING UP MY OIL. I CALLED TOYOTA AND FOUND OUT MY CAR HAD A RECALL FOR THIS ISSUE BUT HERE IS THE CATCH, MY CAR WOULD HAVE TO BE UNDER 150,000 MILES, WHICH IT WAS UNDER WHEN I STARTED TO FIRST COMPLAIN. NOW THAT I AM OVER THAT MILEAGE AND WAS NEVER NOTIFIED, GREAT DEALERSHIPS TELL YOU WHEN YOU TAKE YOUR CAR FOR ANY MAINTENANCE ABOUT RECALLS, THEY SAY IT SUP TO ME TO FIX THIS ISSUE THEY KNEW THESE CARS HAVE. SINCE THEY NEVER WROTE DOWN ANY OF MY COMPLAINS, THERE IS NO PROOF OF ME COMPLAINING. THIS CAR BURNS OIL MOVING OR SITTING AS LONG AS THE PISTONS ARE MOVING. WHERE HAS THE HONESTY AND PROFESSIONALISM OF FINDLAY TOYOTA. WHAT IS MY NEXT STEP I ASK THE READER?

04/03/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY TOYOTA PRIUS IS IN GOOD WORKING ORDER, AS I JUST GOT IT INSPECTED FOR THE NY STATE ANNUAL INSPECTION ON 3/23/2017. LAST NIGHT, 4/2/2017, I DROVE MY CAR TO A RESTAURANT AND PARKED IT THERE. WHEN I GOT BACK INTO MY CAR TO LEAVE AFTER MY MEAL, I TURNED ON THE IGNITION AND SWITCHED THE HEADLIGHTS TO TURN ON WHILE THE CAR WAS STATIONARY AND PARKED, BUT BOTH APPEARED TO HAVE BURNED OUT SUDDENLY. ONLY THE RUNNING LIGHTS SWITCHED ON. TO DRIVE HOME, I HAD TO USE MY HIGH BEAMS. I TRIED TURNING THE CAR ON AND OFF, AND SWITCHING THE HEADLIGHTS ON AND OFF WHILE THE CAR WAS PARKED, IDLE AND IN MOTION TO SEE IF THEY'D TURN BACK ON, BUT THEY WOULDN'T. WHEN I GOT HOME, I DID SOME RESEARCH AND IT SEEMS THAT THIS IS A LONG-STANDING PROBLEM FOR THIS MODEL OF CAR, AS WELL AS PRIUSES MADE IN THE YEARS PRIOR. PLEASE SEE THE BELOW LINKS: HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/PRIUS/2010/RECALLS/ HTTPS://WHEELS.BLOGS.NYTIMES.COM/2011/01/21/TOYOTA-PRIUS-HEADLIGHT-FAILURE-SPARKS-CLASS-ACTION-SUIT/?_R=0

03/27/2017
Components: ENGINE
Incident Date: 03/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

2010 TOYOTA PRIUS FAILED AN OIL ENGINE CONSUMPTION TEST AT 98,000 MILES. IT BURNED 3 QUARTS IN 1,100 MILES. TOYOTA HAS SERVICE BULLETIN ISSUED IN NOVEMBER 2016 TO COVER THIS CAR BUT INHERENTLY, IT ISN'T COVERED. I HAVE SERVICE RECORDS THAT THIS WAS HAPPENING IN JUNE 2015 AT 82000 MILES, BEFORE I BOUGHT THE CAR IN SEPT 2016. TOYOTA WILL ONLY COVER HALF OF $3000 COST OF REPAIR. ISSUE APPEARS TO BE WIDESPREAD, ACROSS MANY MODELS FROM WHAT I'VE READ ONLINE AND EXPERIENCED IN THE DEALERSHIP. TOYOTA'S FAILURE TO ADDRESS THIS SITUATION WHEN IT HAS BEEN HAPPENING FOR YEARS IS HIGHLY ALARMING, CONSIDERING IT AFFECTS A MAJOR PART OF THE ENGINE.

03/23/2017
Components: POWER TRAIN
Incident Date: 12/01/2016
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO DUPLICATE UNINTENDED ACCELERATION ISSUES. *SMD CONSUMER SENT ADDITIONAL INFORMATION. *LD *JS THE CONSUMER STATED THE UNINTENDED ACCELERATION ONLY OCCURRED WHEN BRAKING WHILE ENCOUNTERING A BUMP SUCH AS A CHUCKHOLE OR, SPEED BUMP. THE FAILURE WAS INTERMITTENT. UPDATED 03/23/2017 *JS UPDATED 06/15/2017*JS UPDATED 09/11/2017*JS UPDATED 10/23/2017*JS *JS *JS *JS *JS *TR *TR *TR *JS *JS *JS

03/09/2017
Components: SERVICE BRAKES
Incident Date: 02/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

ABS ACTUATOR WITH MASTER CYLINDER ASSEMBLY HAS INTERNAL LEAK. ASSEMBLY DOESN'T HOLD PRESSURE AND ACTUATOR MOTOR CONTINIOUSLY WORKING IN ORDER TO CREATE THE PRESSURE. DUE TO THIS PROBLEM BRAKES ARE NOT OPERATE AS PROPERLY. IT TAKES MORE STRENGTH TO PUT ON THE PEDAL TO STOP VEHICLE. I ALSO NOTICED THAT DURING EMERGENCY BRAKING NOT ALL WHEELS WERE INVOLVED EQUALLY. DUE TO THIS PROBLEM BRAKING DISTANCE SIGNIFICANTLY INCREASED. I HAVE 3 INSTRUMENT CLUSTER ERROR LIGHTS TURNED ON DUE TO THIS PROBLEM: "BRAKE", LIGHT WITH VEHICLE ON SLEEPY ROAD, AND LIGHT WITH "!" SIGN. I FOUND THAT THERE ALREADY WAS RECALL FOR SAME 2010 YEAR TOYOTA PRIUS UNDER TMS-NTC-13178 OF JULY 23, 2013, TOYOTA RECALL NAME D0H, BUT MY VEHICLE IS NOT COVERED. I KINDLY ASK YOU TO INVESTIGATE IF MY CAR ELIGIBLE TO PARTICIPATE IN THIS RECALL CAMPAIGN, SINCE SEEMSTHAT THIS CAR WERE ASSEMBLED WITH SAME UNRELIABLE PARTS.

02/28/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

A WARNING LIGHT CAME ON FOR EPS AND 30 SECONDS LATER IT STALLED AND WOULD NOT STEER OR MOVE. I WAS DRIVING AT 6PM ON A FRIDAY IN MAJOR TRAFFIC

02/15/2017
Components: SERVICE BRAKES
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE BRAKE ACTUATOR FAILED ON OUR 2010 PRIUS III MANUFACTURED IN OCTOBER 2010. TOYOTA IS COVERING PROBLEMS WITH THIS SAME BRAKE ACTUATOR FOR 2010 PRIUS MANUFACTURED BETWEEN MARCH 2009 AND EARLY OCTOBER 2009. MY VIN DID NOT FALL INTO THAT DATE RANGE EVEN THOUGH MINE WAS MANUFACTURED IN OCTOBER 2009, SO THE BRAKE DEFECT SHOULD BE EXTENDED TO BEYOND THE EARLY OCTOBER 2009 MANUFACTURED DATE. THE SYMPTOMS TO THIS PROBLEM WERE THE BRAKE, ABS AND TRACTION CONTROL WARNING LIGHTS CAME ON, NO REGENERATIVE BRAKING AND THE BRAKING DISTANCE INCREASED.

02/13/2017
Components: SERVICE BRAKES
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE BRAKE BOOSTER PUMP ASSEMBLY FAILED, WHICH LEFT ME WITH NO BRAKES AND IN A LIFE-THREATENING SITUATION. THE VEHICLE WAS IN MOTION AND I NARROWLY AVOIDED A BAD ACCIDENT ON A CITY STREET.

02/13/2017
Components: SERVICE BRAKES
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE BRAKED PEDAL WAS DEPRESSED AND FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

02/06/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

SPEEDOMETER AND GAS METER ELECTRONIC DISPLAY NO LONGER WORKS. IT STOPPED ONCE IT WAS IN MOTION AND HAS NOT TURNED BACK ON. TOOK TO DEALERSHIP AND IT IS NOT A FUSE. ENTIRE DIGITAL DISPLAY PANEL WOULD HAVE TO BE REPLACED. THERE WAS A RECALL FOR THIS EXACT ISSUE UP UNTIL THE 2009 TOYOTA PRIUS MODELS. CAR WAS REVIEWED AT RED MCCOMBS TOYOTA, SAN ANTONIO TX I10-W.

02/02/2017
Components: ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ON PICKING UP MY PRIUS AFTER ROUTINE MAINTENANCE, I WAS TOLD THAT IT WAS 3 QUARTS LOW IN ENGINE OIL. I WAS STUNNED AS I HAD HAD NO WARNING OF LOW OIL PRESSURE OR LOSS OF PERFORMANCE. THE DEALER IS CONDUCTING AN "OIL CONSUMPTION TEST" TO MEASURE HOW MUCH OIL WILL BE CONSUMED IN 1200 MILES. THE ESTIMATED REPAIR COST WAS $2000, BUT MY HUSBAND WHO IS VERY KNOWLEDGEABLE ABOUT ENGINES DOESN'T BELIEVE THE SUGGESTED REPAIR WILL FIX THE PROBLEM. I HAVE ONLY RECENTLY BECOME AWARE THAT THIS IS A PREVALENT PROBLEM WITH LATE MODEL TOYOTAS, NOT JUST PRIUS. THE CUSTOMER SERVICE AGENT AND THE SERVICE TECH WE SPOKE WITH WERE CAGEY WHEN ASKED HOW FREQUENTLY THEY HAVE SEEN THIS PROBLEM. I BELIEVE TOYOTA IS VERY AWARE OF THE ISSUE, BUT ARE WILLFULLY NOT ADDRESSING A REMEDY.

01/29/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

EARLIER I REPORTED THAT BOTH HEADLIGHTS WENT OUT SIMULTANEOUSLY. MY MECHANIC REPLACED BOTH HEADLIGHTS AND THEY NOW WORK. 37 MONTHS AGO THE SAME THING HAPPENED. IT SEEMS HIGHLY UNLIKELY THAT THIS IS JUST A COINCIDENCE. FORTUNATELY THE FIRST TIME IT HAPPENED I WAS CLOSE TO HOME BUT THIS TIME I WAS NOT.

01/29/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

I KEEP REPLACING THE LOW BEAMS. THEY DO NOT LAST LONGER THAN 3 MONTHS BEFORE THEY BURN OUT AGAIN. I'M BUYING HIGH END REPLACEMENT BULBS THAT SHOULD BE LASTING YEARS. I'VE NOTICED THAT THEY BURN OUT FOLLOWING MY CAR PAUSING WHEN I APPLY THE GAS FROM A STOP BUT IT ONLY WILL GO15-20 MILES AN HOUR THEN THE CAR WILL SURGES FORWARD AND DRIVES NORMAL. HELP THERE IS SOMETHING NOT DESIGNED CORRECTLY! PLEASE HAVE TOYOTA FIX THIS.

01/28/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

HEADLIGHTS FAIL FREQUENTLY. THIS HAPPENED OVER A PERIOD OF 18 MONTHS. IT BEGAN WITH A FRONT DRIVER-SIDE HEADLIGHT NOT WORKING, THEN BOTH HEADLIGHTS NOT WORKING - EACH WAS REPLACED WHEN NOTICED THEY WERE NOT WORKING. THE MOST RECENT TIME, 5 MONTHS AFTER THE LAST REPLACEMENT, I NOTICED ONE HEADLIGHT WAS OUT AGAIN, THEN, WHILE IN PARK, WITH THE CAR STILL ON, I TURNED THE LIGHTS OFF THEN ON AGAIN, AND AFTER THAT BOTH HEADLIGHTS AND ONE DAYTIME RUNNING WILL NOT WORK. NEEDLESS TO SAY THIS IS INCREDIBLY DANGEROUS.

01/27/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY LOW BEAM HI-INTENSITY LIGHTS CONTINUE TO BURN OUT EVERY SIX MONTHS OR SO. A SINGLE HEADLAMP DOES NOT OFFER SUFFICIENT ILLUMINATION OF THE ROADWAY AND I FEEL UNSAFE DRIVING AT HIGHWAY SPEEDS. THE LAST TIME IT BURNED OUT I WAS TRAVELING DOWN AN INTERSTATE HIGHWAY AT 65 MPH. *TR

01/27/2017
Components: POWER TRAIN
Incident Date: 01/22/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

MY 2010 TOYOTA PRIUS IV HAS 98,731 MILES ON IT. THE ENGINE AND POWER TRAIN MALFUNCTIONED DURING A COLD START SO I HAD TO TAKE IT INTO THE TOYOTA DEALER. IT HAD TO BE TOWED TO THE DEALERSHIP ON A FLAT-BED TOW TRUCK BECAUSE THE CAR TRANSAXLE/TRANSMISSION WAS LOCKED IN THE DRIVE POSITION, WOULD NOT GO INTO NEUTRAL, AND THE CAR ENGINE WOULD NOT START REV ABOVE AN IDLE. WHEN I ATTEMPTED TO START IT THE ENGINE ACTED LIKE IT WAS MISFIRING VERY BADLY AND RATTLED VERY BADLY. IT SOUNDED LIKE THE ENGINE WAS NOT GETTING ANY OIL CIRCULATION SO I DIDN'T ATTEMPT ANY MORE COLD STARTS. I COULD NOT GET THE ENGINE INTO NEUTRAL OR ANY OTHER GEAR SO I HAD IT TOWED TO THE DEALERSHIP. WHEN THE CAR WAS AT THE DEALERSHIP I WENT THROUGH MY RECORDS AND FOUND A LETTER TITLED 'WARRANTY ENHANCEMENT PROGRAM NOTIFICATION - ZF3' THAT I HAD RECEIVED SEVERAL YEARS PREVIOUS. THE DOCUMENT EXTENDED MY PRIMARY COVERAGE UNTIL 31 MARCH 2017 DUE TO A POTENTIAL FAULTY EXHAUST GAS RECIRCULATION (EGR) VALVE. 'A FAULTY EGR VALVE WOULD CAUSE THE ENGINE TO ROUGH IDLE/RATTLE FROM THE TRANSAXLE AT A COLD START DUE TO A STICKING EGR VALVE. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND SET DIAGNOSTIC TROUBLE CODE DTC P0401. IF THE CONDITION IS VERIFIED THE VEHICLE WILL BE REPAIRED IN ACCORDANCE WITH THE APPLICABLE TECHNICAL SERVICE BULLETIN UNDER THE TERMS OF THIS WARRANTY ENHANCEMENT PROGRAM.' THE SYMPTOMS MY CAR EXPERIENCE DURING COLD STARTS BEGIN AROUND 92,000 MILES BUT NO 'CHECK ENGINE LIGHT' OR 'DIAGNOSTIC TROUBLE CODE' EVER ILLUMINATED ON THE INSTRUMENT PANEL. AFTER 92,000 MILES IT ONLY HAPPENED OCCASIONALLY, AND ALWAYS DURING COLD STARTS. NORMALLY AFTER A FEW SECONDS OF IDLING THE RATTLING WOULD GO AWAY AND THE ENGINE AND DRIVETRAIN WOULD PERFORM AS IT SHOULD. I TOOK MY CAR IN FOR A SERVICE AND TOLD THE DEALERSHIP WHAT WAS HAPPENING, BUT THEY COULD NOT DIAGNOSE ANY PROBLEM.

01/26/2017
Components: SERVICE BRAKES
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

ABS + BREAKS + TCS LIGHTS ARE ON AND MY CAR'S BREAKS ARE NOT WORKING IT WAS ABOUT TO HIT WITH NEXT CAR BUT MY SPEED WAS UNDER 30 THAT'S WHY I REACHED SAFELY. I SHOWED IT TO JUST BREAK AND THEY SAID IT'S REQUIRED ECU UPDATE. IT'S A SOFTWARE PROBLEM IN THIS MODEL. I DON'T KNOW HOW TO UPDATE SOFTWARE. IS IT POSSIBLE IF I GET FREE UPDATE FROM TOYOTA DEALERSHIP ?

01/25/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON JAN 24, 2017 WHILE DRIVING THIS CAR AT NIGHT BOTH HEADLIGHTS TURNED OFF. WHEN I TURNED THE KNOB TO TURN THE LIGHTS BACK ON ONLY THE PARKING LIGHTS CAME ON. THE CAR WAS IN MOTION ON A CITY STREET WHEN THIS HAPPENED. *TR

01/23/2017
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/15/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I GOT IN MY PRIUS ABOUT A MONTH AGO AND TURNED THE HEADLIGHT SWITCH ON, AND NEITHEROF MY LOW BEAM HEADLIGHTS WORKED. I THOUGHT IT SEEMED ODD THAT BOTH LIGHTS WENT OUT AT THE SAME TIME. I PURCHASED THE MOST EXPENSIVE BULBS AT MY LOCAL AUTO PARTS STORE AND REPLACE THE BULBS. THEY WORKED GREAT UNTIL ABOUT AN HOUR AGO. I STARTED MY CAR AND WHEN I TURNED THE HEAD LIGHTS ON, BOTH OF THEM CAME ON FOR A FRACTION OF A SECOND AND THEN IMMEDIATELY WENT OUT. I HAD TO DRIVE HOME WITH MY BRIGHT LIGHTS ON.I STARTED READING PRIUS FORUMS AND CAME TO REALIZE THAT HUNDREDS OF PEOPLE WITH THE SAME PRIUS MODEL AND YEAR WERE HAVING THE SAME EXACT SYMPTOMS IN THEIR CARS. THERE'S OBVIOUSLY AN ELECTRICAL PROBLEM WITH THE 2010 PRIUS. IT'S TIME TO ISSUE A RECALL. NOW I'M GOING TO HAVE TO BY ANOTHER SET OF BULBS WHICH WILL COST ME ANOTHER $60. PLEASE HELP US. IT'S UNFAIR THAT 100'S OF US HAVE TO SUFFER FROM SUCH A FLAW. THANKS *TR

01/09/2017
Components: ENGINE
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

EXCESSIVE USE OF OIL BEGAN AT 80,000 MILES. DEALERSHIP SAID THAT IT WAS NORMAL FOR MY MODEL AND IF I KEPT AN EYE ON IT AND KEPT OIL IN IT EVERYTHING WOULD BE OK. I DO NOT GET A WARNING LIGHT. ONE TIME I HAD TO PUT OVER 3 QUARTS INTO IT--NO WARNING. I NOW CHECK IT EVERY 800 MILES AND MUST PUT A QUART OF OIL IN ABOUT EVERY 1000 MILES.

01/05/2017
Components: ENGINE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

EXCESSIVE OIL CONSUMPTION AFTER HAVING MY OIL CHANGED AT THE DEALERSHIP AT 100K MILES, I LEFT ON A CROSS-COUNTRY TRIP. DURING THE TRIP, THE LOW OIL PRESSURE SIGNAL FLASHED ON MY DASHBOARD. UPON PULLING OVER AND CHECKING THE OIL, I FOUND THERE WAS NO OIL IN THE ENGINE AT ALL. I ADDED 4 QUARTS CHECKING THE LEVEL IN INCREMENTS WITH THE DIPSTICK, AND CONTINUED. I HAD TO ADD AN ADDITIONAL QUART OF OIL TO THE ENGINE OVER THE FOLLOWING WEEK, UNTIL RETURNING HOME. UPON RETURNING, THE DEALERSHIP REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE ISSUE AND INFORMED ME THAT I NEEDED NEW PISTONS AND RINGS. THEY DID NOT INFORM ME THAT THIS IS A RECURRING ISSUE WITH MY GENERATION OF PRIUS AND WERE QUITE FIRM THAT IT WAS NOT THEIR PROBLEM. THERE IS NOT REASON THAT A TOYOTA WITH 100,000 MILE ON IT SHOULD RANDOMLY START BURNING EXCESSIVE AMOUNTS OF OIL WITHIN A FEW THOUSAND MILES OF AN OIL AND FILTER CHANGE. ALL OF THE MAINTENANCE IS PERFORMED AT THE DEALERSHIP AT THE SPECIFIED INTERVALS, AND I WOULD EXPECT THAT TOYOTA WOULD STAND BEHIND A TOYOTA THAT IS MAINTAINED PER TOYOTA SPECIFICATIONS. *TR

01/05/2017
Components: SERVICE BRAKES
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

TL* THE CONTACTS OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES TRAVELED TO THE FLOOR WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT DECELERATE NORMALLY. THE DEALER DIAGNOSED THAT THE ACTUATOR SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 92,514.

01/03/2017
Components: AIR BAGS
Incident Date: 01/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/02/2017
Components: SERVICE BRAKES
Incident Date: 12/17/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY WIFE WAS DRIVING ON THE HIGHWAY WHEN HER BRAKES TOTALLY FAILED. SHE APPLIED BRAKE PRESSURE AS HARD AS SHE COULD, BUT IT HAD NOT EFFECT. FORTUNATELY, SINCE SHE WAS IN THE LEFT LANE OF THE INTERSTATE HIGHWAY, SHE WAS ABLE TO COAST TO A STOP IN THE LEFT HAND SHOULDER. SEVERAL RED LIGHTS LIT UP ON THE DASHBOARD, INCLUDING THE BRAKE AND ABS LIGHTS. I HAD THE CAR TOWED TO WORLD TOYOTA DEALERSHIP IN ATLANTA. THEY SAID THE BRAKE MASTER CYLINDER FAILED. I PAID THEM TO FIX IT. SEE ATTACHED WORK ORDER FROM WORLD TOYOTA. *TR

12/28/2016
Components: SERVICE BRAKES
Incident Date: 05/06/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THERE WAS AN ABNORMAL NOISE AND VIBRATION. THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED SEVERAL TIMES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

12/26/2016
Components: SERVICE BRAKES
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I APPLIED BRAKE ON A RED LIGHT WHICH IS AS USUAL FOR ME AND I NOTICED CAR DIDN'T SLOW DOWN AND KEPT MOVING PAST THE RED LIGHT. IT HAS HAPPENED BEFORE AND THE IT HAPPENS ON UNEVEN AND EVEN ON MINOR POTHOLES. THE BRAKES ON THE SMALL BUMPS AND MINOR UNEVEN ROADS COMPLETELY LOOSE TRACTION OF THE TIRES AND CAR EVEN FASTER WITH THE BRAKES ON WHEN TRYING TO STOP OVER MINOR UNEVEN ROADS. MECHANIC SAID IT'S OVERSENSITIVE ANTI LOCKING BRAKES THAT CUT OFF THE BRAKE POWER EVEN WHEN IT DETECTS MINOR DISTURBANCE IN THE SENSORS. *TR

12/23/2016
Components: SERVICE BRAKES
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. WHEN TRYING TO SLOW DOWN, ANY TIME A BUMP IS HIT, (OR A POTHOLE) THE BRAKING POWER SIGNIFICANT DECREASES . THIS GREATLY INCREASES THE STOPPING DISTANCE AND IS VERY SCARY IN TRAFFIC AND IN WINTER DRIVING. IS THIS A PROBLEM? I CALLED TOYOTA EARLIER FOR THE SAME ISSUE AND THEY TOLD ME THAT THIS IS NORMAL AND THIS OCCURS BECAUSE ONLY ONE TIRE IS HITTING THE POTHOLE OR BUMP' IT IS VERY SCARY AND I HAVE TO LEAVE A LOT OF SPACE AHEAD OF MY CAR.

12/22/2016
Components: AIR BAGS
Incident Date: 12/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AFTER PROVIDING NOTICE OF NHTSA RECALL NO. 16V-487 TOYOTA SUBSEQUENTLY REFUSED TO REPLACE THE RETENTION BRACKETS ON THE CURTAIN SHIELD AIR BAG INFLATORS SUBJECTE TO SAID RECALL. THE RECALL IS CLEAR THAT THE RETENTION BRACKETS SHOULD BE PROVIDED AT NO CHARGE.

12/20/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I'VE HAD TO REPLACE MY LOW BEAM HEAD LAMPS 4 TIMES IN THE PAST 6 MONTHS. FIRST I WAS ON A 2 HOUR LONG TRIP WHEN MY PASSENGER AND I COULD SPECIFICALLY SEE BOTH HEADLIGHTS WERE GETTING DIM. AFTER ABOUT AN HOUR OF DRIVING THEY HAD BOTH GONE OUT COMPLETELY AND I WAS FORCED TO USE MY HIGH BEAMS ON THE INTERSTATE. WHEN WE ARRIVED IN TOWN, BOTH BULBS WERE REPLACED AND THE DRIVER'S SIDE BULB LASTED 3 MONTHS BEFORE DYING OUT. I RODE AROUND LIKE THAT FOR A WEEK BECAUSE I KEPT FORGETTING UNTIL I'D DRIVE AT NIGHT AND THE SHOPS WERE CLOSED. SO ABOUT A WEEK AFTER MY DRIVER'S SIDE BULB DIED, I WENT TO THE AUTO STORE AND BOUGHT A NEW BULB, ONLY TO FIND OUT MY PASSENGER SIDE BULB HAD GONE OUT THAT SAME DAY; I DIDN'T NOTICE BECAUSE IT WAS DURING THE DAY. THANKFULLY I WAS ALREADY AT THE AUTO SHOP AND WAS ABLE TO HAVE TWO NEW BULBS INSTALLED AT THE SAME TIME. WELL...WITH MY BRAND NEW BULBS I WAS CONFIDENT THAT IT WAS GOING TO BE FINE THIS GO-AROUND AND THEY WERE BRIGHT FOR A COUPLE MONTHS. UNTIL MY DRIVER'S SIDE BULB WENT OUT UNEXPECTEDLY WHEN I WAS PARKED IN MY DRIVEWAY. I WAS GETTING READY TO LEAVE AND SAW THE REFLECTION ON MY NEIGHBOR'S WINDOW -- NO MORE DRIVER'S SIDE LIGHT. I PUT MY PLANS ON HOLD UNTIL I WENT TO THE AUTO SHOP AND THEY REPLACED THE BULB NO PROBLEM. FOUR DAYS LATER, THE PASSENGER SIDE BULB GOES OUT. I'M FED UP WITH HAVING TO GET NEW BULBS EVERY FEW MONTHS (OR DAYS FOR THAT MATTER). IT'S OCCURRED WHEN I WAS PARKED, DRIVING SLOW IN THE CITY, AND GOING FAST ON THE INTERSTATE. IT DOESN'T MATTER THE STATE IN WHICH THE VEHICLE WAS BEING HANDLED. THE LIGHTS ARE GOING OUT CONSISTENTLY AND IT'S OCCURRING FAR TOO FREQUENTLY. *TR

12/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

IN 2014 MY REGULAR BEAM HEADLIGHT WENT OUT. THE DEALERS WANTED $130 TO PUT IN A NEW BULB SAYING THE BUMPER HAD TO BE REMOVED. MY HUSBAND BOUGHT A BULB AT THE AUTO PARTS STORE AND INSTALLED IT WITHOUT REMOVING THE BUMPER. SINCE THEN I HAVE REPLACED SEVERAL BULBS ON BOTH SIDES AND WAS FINALLY TOLD BY SYLVANIA THAT I NEED TO CHANGE BOTH AT THE SAME TIME WHICH I DID ABOUT A MONTH AGO. A COUPLE OF NIGHTS AGO, I STARTED THE CAR AND BOTH HEADLIGHTS WERE OUT AND THE FUSES WERE INTACT. I PUT IN TWO MORE BULBS, BUT I CAN BARELY SEE WITH THEM ALTHOUGH THEY ARE LIT. THE BEAM IS VERY WEAK. THE DEALERS WANT OVER $100 TO DO A DIAGNOSTIC TO FIND THE PROBLEM OR BEFORE THEY WILL GIVE ME A QUOTE OF THE COST TO REMEDY THE PROBLEM AS STATED BY TOYOTA IN A TECHNICAL BULLETIN. THIS WAS MY THIRD PRIUS, AND LAST ONE. *TR

12/13/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

IN THE PAST YEAR I HAVE HAD 2 OCCURRENCES OF UNINTENDED ACCELERATION. THE FIRST IN FEBRUARY OF 2016. I WAS EXITING A PARKING RAMP UP HILL AND STEPPING ON THE ACCELERATOR. I WAS DRIVING STRAIGHT THEN TURNING TO THE LEFT (90 DEGREE TURN). WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE AND I WAS UNABLE TO GET IT SLOWED/STOPPED FOR ABOUT A BLOCK EVEN THOUGH I WAS APPLYING HEAVY BRAKE PRESSURE. THE CAR WAS REVVING AGAINST THE BRAKE PRESSURE. NO DAMAGE OR INJURIES OCCURRED. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT (PURCHASE DATE 8/3/13). THEY CHECKED THE CAR OVER AND FOUND NO APPARENT CAUSE FOR THE ACCELERATION. I TOOK THE CAR HOME, AND IT DROVE NORMALLY UNTIL 11/26/16. ON THAT DATE I WAS DRIVING VERY SLOWLY IN A FLAT PARKING LOT, AND THE CAR BEGAN ACCELERATING WITHOUT MY PUSHING THE GAS PEDAL. I WAS DRIVING STRAIGHT AND THEN TURNING TO THE RIGHT (90 DEGREE. I GOT THE CAR STOPPED IN A FEW FEET BY PRESSING EXTREMELY HARD ON THE BRAKE. MY CAR DID NOT HIT ANYTHING. TECHNICIANS FROM THE DEALERSHIP HAVE NOT BEEN ABLE TO FIND A CAUSE AND I HAVE NOT BEEN ABLE TO GET PAST TOYOTA'S CUSTOMER SERVICE DEPARTMENT TO ESCALATE THE ISSUE FOR MORE DETAILED DIAGNOSTICS. I HAVE ATTACHED THE TIMELINE OF TRYING TO GET THE CAR DIAGNOSED AND THE ISSUE ESCALATED AS WELL AS WHY I DON'T THINK USER ERROR IS A FACTOR. *TR

12/10/2016
Components: SERVICE BRAKES
Incident Date: 12/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3A0081******
Summary

I RECENTLY PURCHASED A TOYOTA 2010 PRIUS AND FOUR DASH WARNING LIGHTS APPEARED THE DAY AFTER I PURCHASED IT WHEN I TURNED THE CAR ON IN THE MORNING. THE LIGHTS STAY ON FOR HOURS TO DAYS AND GO OFF FOR SIMILAR AMOUNT OF TIME. WHEN THE LIGHTS ARE ON THE BRAKES ARE MUCH LESS RESPONSIVE AND THE BRAKING ACTION DOES NOT CHARGE THE BATTERIES AS MUCH, NEVER MORE THAN 25% OF CHARGING POTENTIAL. THE PROBLEM WAS DIAGNOSED AS A PROBLEM WITH ACCUMULATOR IN THE BRAKE SYSTEM. I PERFORMED A SEARCH ONLINE AND FOUND THAT THERE IS A RECALL FOR SUCH PROBLEM, BUT MY VEHICLE WAS PRODUCED A MONTH AFTER THE DATE OF PRODUCTION THAT WOULD QUALIFY FOR THIS RECALL. I WILL A PDF COPY OF THE RECALL I'M REFERRING TO.

12/10/2016
Components: SERVICE BRAKES
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

HELLO. I RECENTLY STARTED TO EXPERIENCE AN ISSUE WITH MY VEHICLE. MY BRAKES STARTED TO MAKE SOME KIND OF UNUSUAL NOISES EVERY TIME I PRESS ON THEM. I'VE NEVER HAD THAT BEFORE AND I SERVICE MY CAR PRETTY OFTEN. I WENT TO AUTHORIZED TOYOTA DEALERSHIP AND THEY TOLD ME THERE WAS A COMPUTER ISSUE AND THEY FIXED IT FOR $110. IT CONTINUED TO MAKE NOISES AND ALL OF THE SUDDEN IT BEGAN SHOWING ABS/BRAKE/VSC LIGHTS ON MY CAR DASHBOARD EITHER WHILE I WAS DRIVING OR BEING IN THE 'PARK' MODE. AT THE SAME TIME MY BRAKES STOPPED WORKING WELL WHILE DRIVING WHEN THE ABS/BRAKE/VSC LIGHTS WERE ON. I CHECKED THE CODE OF THE ERROR THROUGH THE CAR COMPUTER AND IT SHOWED ME 'C1391'. I WENT TO THE DEALERSHIP AGAIN AND THEY DID ANOTHER CHECK AND THIS TIME THEY FOUND THAT BRAKE MASTER CYLINDER/BOOSTER/ABS ASSEMBLY NEEDS TO BE REPLACED WITH $3,170 PRICE. I ATTACHED HERE THE PAPER THAT MY TOYOTA PRIME DEALERSHIP LOCATED HERE IN SACO, ME GAVE ME. I'VE BEEN READING A LOT ABOUT IT ONLINE AND PEOPLE WITH THE SAME TYPE OF HYBRID VEHICLES HAVE EXPERIENCED IT. I THINK TOYOTA NEEDS TO LOOK INTO THE ISSUE AND ACKNOWLEDGE THAT IT IS A COMMON PROBLEM IN THEIR HYBRID VEHICLES. I SERVICE MY CAR ALL THE TIME, I DO OIL CHANGE AND CHECK ALL THE SYSTEMS VERY THOROUGHLY, SO I DON'T UNDERSTAND WHY WE, CONSUMERS, HAVE TO PAY THAT BIG OF A PRICE FOR THE CAR REPAIR. I HOPE YOU CAN LOOK INTO THE ISSUE AND HELP ME (AND TO ALL OTHER CAR OWNERS) TO RESOLVE THIS KIND OF ISSUE. THANK YOU.

12/10/2016
Components: ENGINE
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

AT 92,000 MILES MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, I MADE MULTIPLE TRIPS TO THE DEALERSHIP, THEY DID MULTIPLE TESST AND CONTINUED TO MAINTAIN(PER TOYOTA CORPORATE) THAT I WAS WITHIN TOYOTA GUIDELINES. THIS CAUSES ME TO FILL OIL EVERY 400-600 MILES TO BE SAFE AND I HAVE FOUND IT COMPLETELY DEVOID OF OIL MANY TIMES.I UNDERSTAND FROM THE DEALERSHIP THAT SOME OF THE PRIUS MODELS HAVE ALSO HAD THIS ISSUE AND HAVE BEEN SHOWING UP AT THE DEALERSHIP BUT THE COMPANY HAS REFUSED TO CORRECT THE PROBLEM. THIS HAS ME CONCERNED - THERE NEEDS TO BE SOMETHING DONE ABOUT THIS EXCESSIVE OIL CONSUMPTION AS MY ENGINE COULD COMPLETELY CEASE AT ANY TIME CAUSING A MASSIVE SAFETY HAZARD. I HAVE ALL THE RECORDS AND FORMAL COMPLAINT TO TOYOTA ON FILE. I HAVE TRIED TO WORK WITH THEM IN GOOD FAITH UNTIL NOW.

12/03/2016
Components: ENGINE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY TOYOTA PRIUS HAS NOT BEEN IDENTIFIED AS ONE OF THE MODELS IN THIS CLASS ACTION LAW SUIT, BUT APPROXIMATELY FOUR MONTHS AGO, AT 110,000 MILES, MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, CAUSING ME TO HAVE TO FILL IT EVERY 1,200 MILES. I TAKE IT IN FOR MAINTENANCE TO THE SAME PERSON AT THE SAME DEALERSHIP SINCE I HAVE OWNED THE CAR NEW. I WAS NOTIFIED OF THIS PROBLEM WITH THE PISTON RINGS WITH THE OTHER TOYOTA MODELS AND THAT SOME OF THE PRIUS MODELS HAVE ALSO HAD THIS ISSUE. THIS HAS ME VERY CONCERNED THAT OTHER OWNERS HAVE BEEN LEFT OUT OF THIS SUIT. CONSIDERING THERE ARE MILLIONS OF PRIUS OWNERS THAT HAVE STOOD BEHIND TOYOTA AND THE PRIUS AS THE TOP HYBRID ON THE MARKET,THERE NEEDS TO BE SOMETHING DONE ABOUT THIS. TOYOTA OIL CONSUMPTION DEFECT CLASS ACTION LAWSUIT IS APRIL LAX, ET AL. V. TOYOTA MOTOR CORPORATION, ET AL., CASE NO. 14-CV-01490, IN THE U.S. DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA.

12/01/2016
Components: SERVICE BRAKES
Incident Date: 11/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

COMPLETE BRAKE FAILURE WHEN STOPPING FOR STOPLIGHT ON HWY 53/MIDWAY ROAD. RESULTING IN 3 CAR ACCIDENT. THIS WAS THE SECOND BRAKE FAILURE. THE FIRST COMPLETE BRAKE FAILURE HAPPENED WHEN BACKING OUT OF PARKING SPACE AT WORK LOCATION. BRAKES WERE PRESSED , CAR KEPT BACKING UP HITTING A PARKED CAR BEHIND US. AFTER THE FIRST FAILURE THE LOCAL TOYOTA DEALERSHIP DROVE THE CAR AND ALSO EXPERIENCED TOTAL BRAKE LOSS AFTER DRIVING IT FOR A BIT. THE TOYOTA DEALERSHIP REPLACE THE BRAKE CYLINDER ASSEMBLY. *TR

11/22/2016
Components: EXTERIOR LIGHTING
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

LOW BEAM HEADLIGHTS GO OUT AT LEAST 2 TIMES A YEAR. I HAVE TO REPLACE THE LOW BEAM BULBS AT LEAST TWICE A YEAR. WIRING SEEMS FINE, NO DAMAGE THEY JUST GO OUT RANDOMLY THROUGHOUT THE YEAR.

11/22/2016
Components: EXTERIOR LIGHTING
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

HEADLIGHTS HAVE BURNED OUT 4 TIMES IN THE PAST 3 YEARS- BOTH AT THE SAME TIME AND PREVIOUSLY ONE BURNED OUT WITHIN A WEEK OF THE OTHER.

11/19/2016
Components: AIR BAGS
Incident Date: 11/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AIR BAG RECALL - TOOK MY CAR IN TO KERRY TOYOTA IN FLORENCE KY AND THEY SAID THEY DID NOT HAVE TIME TO PERFORM THE RECALL FIX THAT NO ONE THERE COULD DO IT. I HAD MADE AN APPOINTMENT A FEW WEEKS IN ADVANCE ON THEIR MOBILE SITE AND SPECIFICALLY SAID I WAS BRINGING MY CAR IN FOR THE RECALL FIX.

11/06/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

MY 2010 TOYOTA PRIUS BEGAN HAVING CHRONIC PROBLEMS WITH EXTERIOR LIGHT GOING OUT, STARTING IN MAY 2016 AND PERSISTING UNTIL NOW (NOVEMBER 2016). WE HAVE REPLACE THE BULBS REPEATEDLY JUST TO HAVE THEM GO OUT AGAIN. I CONSIDER THIS A VERY DANGEROUS PROBLEM, AND MAKES THIS VEHICLE UNRELIABLE. DEALERSHIP DENIES A SYSTEM FAILURE AND SUGGESTS TO REPLACE BULBS WITH EXPENSIVE ONES. THIS DOES NOT REMEDY THE PR OBLEM.

11/06/2016
Components: ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

EXCESSIVE OIL CONSUMPTION. THIS PROBLEM IS IDENTICAL TO THE HUNDREDS I HAVE READ ON THE EXACT SAME VEHICLE. IT IS ALREADY WELL DOCUMENTED BY OWNERS.

10/28/2016
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ON SEPTEMBER 10, 2016, WHILE WE ARE DRIVING BACK TO INDIANAPOLIS FROM CHICAGO, THE LEFT DASH SCREEN BECAME DYSFUNCTIONAL AND WENT COMPLETELY BLANK. THERE IS NO INDICATION OF THE SPEED, THE AMOUNT OF GAS IN THE TANK, AND THE CONDITION OF THE ENGINE. WE DID NOT FEEL SAFE AT ALL ON THE WAY HOME.ON SEPTEMBER 13, 2016, WE TOOK OUR VEHICLE TO BUTLER TOYOTA WHERE WE PURCHASED IT FOR A CHECKUP. AFTER THE DIAGNOSTIC, THE SERVICE DEPARTMENT ADVISED ME THAT THE COMBINATION METER WAS OUT COMPLETELY. THIS COMBINATION METER MUST BE REPLACED TO RESTORE THE READING ON THE DASH BOARD. THEY TOLD ME THAT THIS UNIT IS NOT UNDER WARRANTY, AND I MUST PAY $1,698.42 (TAX NOT INCLUDED) FOR THIS REPLACEMENT (SEE ATTACHED). THIS COMBINATION METER IS A CRITICAL SAFETY TOOL TO MONITOR THE DRIVING MECHANISMS, THE CONDITION OF VEHICLE, AND WHEN THE DRIVER SHOULD REFILL THEIR FUEL TANK. TO RESOLVE THE PROBLEM, I WOULD APPRECIATE YOUR CONSIDERATION OF THIS WORK AS A FAULTY PRODUCT AND SHOULD BE REPLACED WITHOUT COST TO THE CUSTOMER. ENCLOSED IS A COPY OF SERVICE FROM BUTLER TOYOTA.

10/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2012
Crash: No
Fire: No
Summary

2010 PRIUS EXCESSIVE OIL CONSUMPTION. USING 5 QUARTS BETWEEN OIL CHANGES IS NOT NORMAL!

10/13/2016
Components: SERVICE BRAKES
Incident Date: 08/31/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WENT TO START THE PRIUS AFTER WORK, AFTER I PRESSED THE START BUTTON, SEVERAL ALARMS WENT OFF ON THE MAIN PANEL. ALARMS INCLUDED THE MASTER ALARM, ABS, BRAKE, CHECK ENGINE, AND AN INCESSANT BEEPING. THERE WAS ALSO A REPETITIVE SOUND COMING FROM UNDER THE HOOD THAT SOUNDED LIKE THE BRAKING SYSTEM WAS TRYING TO BUILD PRESSURE, BUT WAS NOT SUCCESSFUL. I TOWED THE VEHICLE TO THE DEALERSHIP AND THEY DIAGNOSED THIS AS THE MASTER BRAKE BOOSTER ASSEMBLY. THE QUOTE WAS $2500 FOR THE PART, AND $500 IN LABOR. THEY STARTED WORK ON THE VEHICLE, THEN CALLED AND SAID THAT THEY WOULD HAVE TO REPLACE THE ACCUMULATOR AS WELL, EVEN THOUGH IT WAS ALREADY REPLACED DURING THE ORIGINAL RECALL. THEY CONTACTED TOYOTA CORPORATE WHO PAID FOR THE ACCUMULATOR, BUT WOULD NOT COVER THE ADDITIONAL LABOR TO INSTALL THE ACCUMULATOR. THE TOTAL BILL WAS $3900. THIS SEEMS LIKE A COMMON PROBLEM WITH THE PRIUS FAMILY. MY CAR HAD APPROXIMATELY 92,000 MILES.

10/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TIRE LIGHT KEEPS COMING ON. THIRD TIME. THERE IS NO PROBLEM WITH MY TIRES. STARTED THIS SUMMER AND CONTINUES TODAY. I AM TAKING MY VEHICLE INTO A TOYOTA DEALER FOR THE SECOND TIME FOR THIS PROBLEM.

10/12/2016
Components: ENGINE
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

EXCESSIVE OIL CONSUMPTION. THE CAR IS CONSUMING 1 QUART OF OIL EVERY 1,200 MILES AND HAS FAILED AN OIL CONSUMPTION TEST PERFORMED BY THE DEALER.

10/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY LOW BEAM HEADLIGHTS BECAME NOTICEABLY MORE DIM -- DANGEROUSLY SO AS I BEGAN TO NEED TO USE HIGH BEAMS TO SEE ANYTHING BEYOND 30' IN FRONT OF ME. THIS BEGAN IN 2012. THEN MY LOW BEAM LIGHTS BEGAN TO GO OUT -- ONE SIDE, THEN THE OTHER. WE REPLACED THEM OURSELVES WITH HIGH QUALITY REPLACEMENTS (AFTER WE FOUND OUT IT WOULD COST OVER $200 FOR LABOR AND HEADLAMP AT OUR DEALER). WE WERE TOLD BY THE DEALER THAT THE PROBLEM WAS ONLY OURS -- THEY HAD "NEVER HEARD OF IT BEFORE." OVER THE PAST THREE YEARS, WE HAVE REPLACED 6 HEADLAMPS! TODAY WAS THE 6TH REPLACEMENT AND WE HAD IT DONE AT THE DEALERS WHERE WE WERE TOLD, AGAIN, THAT THIS IS A PROBLEM THAT THEY HAVE NEVER HEARD OF BEFORE. SEVERAL TIMES, I HAVE HAD TO DRIVE HOME FROM WORK AT NIGHT IN THE DARK WITH NO LOW BEAMS (BOTH WENT OUT) AND USE MY HIGH BEAMS WHILE CARS HEADING TOWARD ME FLASHED THEIR LIGHTS BECAUSE OF THE BLINDING EFFECT OF USING HIGHBEAMS. PLEASE HELP!!

10/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

ON FEB 19, 2016 I WAS DRIVING MY 2010 PRIUS. THE SUNROOF EXPLODED, WITHOUT BEING HIT BY ANYTHING. IT EXPLODED UPWARD. I CALLED TOYOTA, BUT THEY SAID IT WAS NOT THEIR FAULT. I HAD TO REPLACE THE GLASS. I HAVE PHOTOGRAPHS.

10/06/2016
Components: AIR BAGS
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDBT4K34A0******
Summary

2010 TOYOTA YARIS. CONSUMER WRITES IN REGARDS TO REMEDY NOT AVAILABLE TO REPAIR PASSENGER SEAT BELT MALFUNCTION RECALL 16V-340. *SMD THE RECALL THE CONSUMER REFERENCED IS FOR THE AIR BAG. 8JB

10/05/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHILE DRIVING IN BOSTON, I ATTEMPTED TO BEEP THE HORN TO WARN A CAR THAT WAS CUTTING IN FRONT OF ME, BUT THE HORN DID NOT WORK. TOYOTA DIAGNOSED THIS AS A BAD CLOCK SPRING IN THE STEERING WHEEL. THE INABILITY TO USE THE HORN IS A SAFETY ISSUE. AN ONLINE SEARCH SEEMS TO REVEAL THAT THIS IS A COMMON PROBLEM WITH MULTIPLE TOYOTA MODELS.

10/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

IN JULY, I WAS BRAKING TO A STOP ON A SUBURBAN STREET BUT MY BRAKES WOULDN'T ALLOW ME TO COME TO A COMPLETE STOP IN TIME. IT WAS RAINING. I FINALLY CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION, WHERE I WAS HIT ON THE DRIVERS SIDE BY AN ONCOMING CAR. ADDITIONALLY, MY SIDE AIRBAG (CURTAIN) DIDN'T DEPLOY. I WAS TRAVELING LESS THAN 15 MPH AT THE TIME.

09/27/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE LOW BEAM HEAD LIGHTS CONSTANTLY BURN OUT. MY CAR IS AT 108,500 MILES, AND I HAVE REPLACED THE LOW BEAM BULBS AT LEAST 5 TIMES IN THE LAST 3 YEARS. I HAVE HAD THIS OCCUR WHILE DRIVING ON THE INTERSTATE 5. ANOTHER DRIVER ON THE HIGHWAY FLASHED LIGHTS AT ME, PULLED UP NEXT TO ME, TO INDICATE THAT MY LIGHTS WERE OUT. I HAD TO DRIVE WITH THE HIGH BEAMS ON FOR OVER 20 MILES. IT WAS A VERY DANGEROUS SITUATION, BECAUSE IT WAS BLINDING TO OTHER DRIVERS. HOWEVER, IF I HAD NOT DONE THIS, I WOULD HAVE BEEN DRIVING WITH NO LIGHTS AT ALL. THIS HAS HAPPENED TO ME THREE TIMES AFTER REPLACING THE BULBS, WHICH WILL LAST FOR A WHILE ,BUT QUICKLY STOP WORKING. I HAVE OWNED SEVERAL CARS AND HAVE NEVER HAD TO REPLACE THE HEADLIGHTS EVEN ONCE.

09/25/2016
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

RECALL NOTICE JUNE 28, 2016, IT IS NOW SEPT 25, 2016, NO REMEDY AVAILABLE YET

09/23/2016
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

VEHICLE WAS PARKED. WHEN I RETURNED TO THE VEHICLE, THE REAR WINDOW GLASS HAD SPONTANEOUSLY SHATTERED/ EXPLODED. THERE WERE NO SIGNS OF VANDALISM. I UNDERSTAND THAT THIS IS A PROBLEM WITH THE TYPE OF GLASS THAT IS USED, AND THAT THIS IS NOT AN UNCOMMON OCCURRENCE. EXAMPLES MAY BE FOUND ON YOUTUBE.

09/21/2016
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/19/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,HYBRID PROPULSION SYSTEM
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SYSTEM FRIED THE INVERTER AND SHUT DOWN THE ENTIRE SYSTEM. THE CONTACT STATED THAT THE SOFTWARE WAS AN ONGOING ISSUE AND OVERHEATED THE INVERTER, WHICH CAUSED THE ENGINE TO SHUT OFF AND THE VEHICLE TO COMPLETELY STOP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/04/17*LJ THE CONSUMER REQUESTED A RESPONSE AND/OR STATUS REPORT. UPDATED 7/7/17*JS *TR

09/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

INTERMITTENT FAILURE OF FOR DOOR LOCKING/UNLOCKING MECHANISM. APPARENTLY A FAIRLY COMMON OCCURRENCE IN THIS MAKE AND MODEL. SAFETY RISK : INABILITY TO EXIT THE VEHICLE IN AN EMERGENCY E.G. ACCIDENT, FIRE, IF THE LOCKS FAIL UNEXPECTEDLY.

09/17/2016
Components: AIR BAGS
Incident Date: 09/17/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THERE IS A RECALL NOTICE WE RECEIVED ABOUT A RISK OF SPONTANEOUS ACTIVATION OF CURTAIN AIRBAGS AND THE POTENTIAL FOR PASSENGER INJURY. HOWEVER, FOR SEVERAL MONTHS I HAVE BEEN CONTACTING VARIOUS DEALERS TO REQUEST THE REMEDY AND THEY SAY TOYOTA HAS FILED TO PROVIDE THEM WITH THE PARTS TO REMEDY THE PROBLEM. IT IS VERY TROUBLING TO BE AWARE OF A RECALL WHILE SUCH DELAYS OCCUR IN FIXING IT. OBVIOUSLY, IF MY FAMILY WERE TO EXPERIENCE INJURY DUE TO THIS DELAY, WE WOULD DEFINITELY HOLD THE MANUFACTURER RESPONSIBLE.

09/16/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/21/16*LJ *TR

09/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

DRIVER'S SIDE WINDOW SHATTERED WITHOUT BEING HIT BY ANYTHING. THE SHOCK OF THIS HAPPENING, ALMOST CAUSED AN ACCIDENT WHILE DRIVING.

09/15/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

IN FEB 2015 AFTER OWNING THE CAR FOR A FEW MONTHS, THE SUNROOF EXPLODED ON THE FREEWAY AT A SPEED OF 60 MPH. THE BREAK WAS DIRECTED UP TO THE OUTSIDE (NOT DOWN AS IF SOMETHING STRUCK THE WINDOW). THE SIDE WINDOWS WERE CRACKED SO IT WAS NOT AN ISSUE OF THE HEAT/COLD CHANGE OR TOO MUCH CABIN PRESSURE. NOW AUG 2016, THE EXACT SAME THING HAPPENED AGAIN. THIS TIME TOYOTA IS REFUSING TO ACKNOWLEDGE THERE IS AN ISSUE WITH THE SUNROOF. IN BOTH INSTANCES, THE SOUND WAS LOUD LIKE A SHOTGUN AND EXTREMELY STARTLING. GLASS COULD HAVE RAINED DOWN ON ME OR I COULD HAVE BEEN STARTLED CAUSING AN ACCIDENT. I DO NOT UNDERSTAND HOW THE SUNROOF CAN BREAK TWICE IN THE SAME MANNER WITHIN 1 1/2 YRS OWNING THE CAR. THIS SEEMS LIKE A DANGEROUS ISSUE AND AM CONCERNED THAT IT WILL HAPPEN AGAIN. I HAVE PICTURES BUT AM UNABLE TO LOAD THEM. I ALSO HAVE A VIDEO CAMERA IN MY CAR TO SHOW THAT THERE WERE NO OTHER CARS NEAR ME AT THE TIME THIS HAPPENED.

09/12/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) WAS RECEIVED IN JUNE 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/11/2016
Components: SERVICE BRAKES
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

BRAKE SYSTEM FAILURE WHILE DRIVING ON SUBURBAN STREET. MASTER CYLINDER, ASSEMBLY AND BOOSTER REPLACEMENT. ALL CORRESPONDING WARNING CAME ON. WAS ABLE TO DRIVE TO DEALER. THIS IS THE EXACT PROBLEM THAT INCITED THE RECALL FOR NITROGEN LEAKING INTO THE BRAKE SYSTEM IN SOME PRIUS MADE IN 2010 (82,000). COST OF $3200. INCIDENTALLY, BRAKE FLUID WAS FLUSHED AND CHANGED AT 60,000 AND THEN AGAIN AT 75,000. THE REASON, STATED FROM THE DEALER IS THAT MAINTENANCE WAS RESPONSIBLE FOR THE FAILURE. PRIORITY TOYOTA OF SPRINGFIELD WAS THE ONLY ONE DURING THE MAINTENANCE AND I FOLLOWED THEIR RECOMMENDED ADVICE FOR THE 2 BRAKE FLUID FLUSHES AND REPLACEMENT.

09/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

OIL CONSUMPTION. I PURCHASED MY PRIUS WITH 77000 MILES FOR A LOCAL TOYOTA DEALERSHIP. MY CAR NOW HAS 140000 MILES AND CONSUMES 2-3 QUARTS OF OIL PER WEEK. I HAVE CONTACTED TOYOTA CUSTOMER SERVICE FOR HELP. I WAS DIRECTED TO HAVE AN OIL CONSUMPTION TEST PREFORMED. IF THERE IS A PROBLEM TOYOTA MAY OFFER REPAIR ASSISTANCE HOWEVER MY ENGINE IS NOT ON THE LIST OF TOYOTA APPROVED VEHICLES ELIGIBLE FOR COMPLEMENTARY REPAIR. I AM REQUIRED TO PAY OUT OF POCKET FOR THE TEST AND REPAIRS. I WILL UPDATE WITH RESULTS AS SOON AS POSSIBLE.

09/07/2016
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 08/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, THE VEHICLE SKIPPED, JERKED, AND HESITATED TO RESPOND. ALSO, THE ABS AND TRACTION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER PUMP ASSEMBLY ACCUMULATOR WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 141,000.

09/06/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THREE TIMES IN THE PAST 12 MONTHS I HAVE HAD MY ONE OR THE OTHER OF MY HEADLIGHTS DIM AND GO OUT. THE FIRST TIME I REPLACED BOTH HEADLIGHTS ASSUMING THE LIGHT NEEDED TO BE REPLACED SO I SHOULD JUST DO BOTH. IT HAS OCCURRED TWO ADDITIONAL TIMES AND FINALLY, LAST NIGHT, I RETURNED TO MY PARKED CAR TO DISCOVER BOTH HEADLIGHTS WERE OUT. I WAS FORCED TO DRIVE HOME SWITCHING BETWEEN HIGH BEAMS AND NO LIGHTS. REPLACING BULBS EVERY FEW MONTHS SEEMS EXCESSIVE. LOSING HEADLIGHTS IN THE DARK IS DANGEROUS. THIS PROBLEM NEEDS TO BE ADDRESSED BY TOYOTA AND A RECALL NEEDS TO BE INITIATED.

09/06/2016
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/02/2015
Crash: No
Fire: No
Summary

ALL THE LIGHTS ON THE DASH ASSOCIATED WITH ANTILOCK BRAKES, TRACTION CONTROL, BRAKE ARE ON. THE BRAKING HAS CHANGED AND DOES NOT SLOW THE CAR AS FAST AS IT USED TO, ALMOST HIT THE CAR IN FRONT THE FIRST TIME I DROVE IT WITH THE LIGHTS ON THAT MORNING. CAR HAS 50,394 MILES ON IT, NOTICED ALL THE LIGHTS ON WHEN STARTED CAR IN MORNING, BRAKES APPEARED TO WORK NORMALLY WHEN BACKED OUT OF DRIVEWAY, BUT AT HIGHER SPEED STOPS THE CAR TRAVELS A LOT FARTHER AND TAKES A LOT MORE EFFORT TO STOP.

08/30/2016
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/26/2016
Components: AIR BAGS
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

LAST YEAR (BY A LETTER NOT DATED !) TOYOTA MOTOR SALES USA MAILED US A SAFETY RECALL NOTICE "INTERIM NOTICE" REGARDING THE CURTAIN SHIELD AIR BAGS AND SINCE THEN THE TOYOTA DEALER DID NOT CONTACTED US TO INSTALL THE RETENTION BRACKETS DESIGNED TO PREVENT THE INFLATOR CHAMBERS FROM ENTERING THE CAR INTERIOR. WHEN WILL THE REMEDY BE AVAILABLE ? IF IT IS AVAILABLE CAN WE BE CONTACTED AS SOON AS POSSIBLE BY THE DEALER (JIM COLEMAN TOYOTA, 10400 AUTO PARK AVENUE. BETHESDA, MD 20817). THANK YOU *TR

08/24/2016
Components: AIR BAGS
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TOYOTA HAS NOT REMEDIED THIS KNOWN ISSUE IN A REASONABLE AMOUNT OF TIME. I, THE CONSUMER, OWNER, AND OPERATOR OF THE VEHICLE IS CONTINUED AT RISK WHILE AND UNTIL TOYOTA PREPARES THE REMEDY PARTS. TIME TO REMEDY IS UNANNOUNCED AND VEHICLE OPERATOR FEELS AT RISK.

08/24/2016
Components: ENGINE
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TOYOTA REFUSES TO PROVIDE ANY DOCUMENTATION OR TSB EXPLAINING WHY 2010- 4 CYL. (2ZRFXE) SC20HR11 90919-01253 WAS SUPERSEDED BY SC16HR11 90919-01275 SPARK PLUG

08/22/2016
Components: AIR BAGS
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/20/2016
Components: SERVICE BRAKES
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WE CAME TO THE DEALERSHIP AT AUBURN BLVD AND THEY TOLD US THEY DON'T HAVE A PARTS FOR RECAL AND IT WILL TAKE ABOUT A WEEK TO ORDER THEM . THEY GAVE US A PAPER STATING THAT THE RECAL HAS BEEN FIXED FOR DMV PURPOSES TO RENEW THE REGISTRATION EVEN THOUGH RECAL WASN'T FIXED. IT HAS BEEN MORE THEN 4 MONTHS AND NO ONE FROM DEALERSHIP CALLED US TO INFORM US WHEN THEY'LL ACTUALLY FIX THE RECALLED PART. EVERY TIME I CALL THEM THEY SAY THEY DON'T HAVE PART IN STOCK AND THEY DON'T KNOW WHEN THEY'LL RECEIVE IT. PLEASE HELP!

08/19/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/15/2016
Components: STEERING,SERVICE BRAKES
Incident Date: 06/09/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2D5******
Summary

DRIVING ON A EXTREMELY ROUGH STREET, MY CAR JERKED TO THE LEFT. I TRIED BRAKING, BUT UNMOVABLE OBJECTS (STREET SIGN AND PHONE JUNCTION BOX) PROVIDED THE STOP. AIRBAGS DID NOT DEPLOY, BUT FORCE OF CAR PUSHED ME HARD INTO THE STEERING WHEEL. I HAD MY SAFETY BELT ON, PLUS BACK BRACE. EMTS NOTED 60% O2, IN ICU ON RESPIRATOR FOR A WEEK, HOSPITAL FOR 2 WKS. DISTINCTLY, I REMEMBER THE STEERING WHEEL JERKED TO THE LEFT.

08/15/2016
Components: AIR BAGS
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS) WAS RECEIVED IN AUGUST OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/15/2016
Components: ENGINE
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

OIL WARNING SYSTEM CAME ON 4-20-16. OIL CHANGE NOT DUE FOR ANOTHER 1000 MILES. GARAGE CHANGED OIL AT 95188 MILES. LESS THAN 4 MONTHS LATER ON AUG. 9,2016, OIL WARNING SYSTEM CAME ON. I WATCHED AS 3 QUARTS OF OIL WERE ADDED AT MILEAGE 99712, 4524 MILES LATER. PRIUS IS USING 1 QUART OF OIL FOR EVERY 1500 MILES.

08/13/2016
Components: ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

OVER THE PAST THREE WEEKS I HAVE NOTICED THE CHECK MAJOR SYSTEM LIGHT FLICKERING WHEN TURNING TO THE LEFT OR RIGHT OR COMING TO A SUDDEN STOP. I TOOK MY CAR IN FOR THE 80,000 MILE CHECK AND TOLD THE SERVICE TECHNICIAN WHAT I HAD SEEN. HE TOLD ME HE COULD TELL ME WHAT THE ISSUE WAS WITHOUT LOOKING AT THE CAR. HE SAID THE CAR WAS BURNING EXCESSIVE OIL, THE ISSUE HAS BEEN REPORTED TO TOYOTA AND HE WOULD FILE A CASE WITH THEM FOR ME. HE ALSO TOLD ME THE COST WAS ABOUT $3000 TO FIX THE PROBLEM, THAT I MAY OR MAY NOT HEAR BACK FROM TOYOTA ABOUT THIS. WHEN THEY FINISHED SERVICING MY CAR THE TECHNICIAN TOLD ME THEY HAD ADDED EXTRA OIL TO TOP IT OFF. THIS IS THE FIRST TOYOTA I HAVE OWNED. I BOUGHT IT NEW AND HAVE NEVER HAD AN ISSUE WITH IT. I HAVE TAKEN IT IN FOR EVERY MAINTENANCE CHECK. I WAS DISAPPOINTED THAT TOYOTA KNOWS ABOUT THIS ISSUE AND HAS DONE NOTHING TO NOTIFY OWNERS OF THE ISSUE.

08/12/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE ACCELERATING ON A HIGHWAY GOING FROM THE RIGHT LANE TO A LEFT LANE WITH MY TWO YOUNG CHILDREN IN THE CAR, I GOT A" CHECK HYBRID SYSTEM" ON THE SCREEN. WHICH MADE THE CAR UNABLE TO ACCELERATE, ALL I COULD DO WAS TO PUT MY HAZARDS ON AND PULL THRU 3 LANES OF HIGH SPEED CARS TO GET TO A BREAKDOWN LANE NEXT TO AN ON RAMP, SO I WAS IN THE MIDDLE OF THE 4 LANE HIGHWAY AND 2 LANE ON RAMP. I THEN GOT MY KIDS OUT AND RAN ACROSS THE ON RAMP TO PUT THEM ON THE OTHER SIDE OF THE CONCRETE BARRIER FOR PROTECTION. THEN I WENT BACK TO THE CAR TO GATHER WATERS AND FOOD BECAUSE IT WAS 90 DEGREES OUT IN UTAH, I WAITED ON THE SIDE OF THE ROAD FOR 30 MINUTES UNTIL A TOW TRUCK CAME. I AM VERY VERY UPSET ABOUT THIS BECAUSE IT COULD'VE CAUSED AN ACCIDENT AND ALSO PUT OUR LIVES AT STAKE FROM POSSIBLE RE END.

08/09/2016
Components: AIR BAGS
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

IT HAS BEEN TWO MONTHS PAST. THE MANUFACTURE STILL DIDN'T TAKE ANY ACTION. I CAN'T SELL MY CAR NOW DUE TO THE RECALL!!!

08/09/2016
Components: SERVICE BRAKES
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED TO BE DEPRESSED SEVERAL TIMES IN ORDER FOR THE VEHICLE TO COME TO A STOP. THE ABS, THE TRACTION CONTROL, AND THE BRAKE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

08/09/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/05/2015
Crash: No
Fire: No
Summary

MY LOW BEAN HEADLIGHTS KEEP BURNING OUT ON MY PRIUS. I HAVE REPLACED THEM WITH OEM REPLACEMENT BULBS AND OTHER HIGH QUALITY AFTER MARKET BULBS AND NO MATTER WHICH ONE IT IS IT CONTINUES TO BURN OUT. THEY CONTINUALLY BURN OUT AFTER VERY LITTLE USE AND IN A VERY SHORT TIME FRAME. I MAKE SURE I FOLLOW THE RECOMMENDED HANDLING AND INSTALLATION PROCEDURES TO ENSURE I DON'T COMPROMISE OR WRONGLY INSTALL THE BULBS. THIS IS A MAJOR HAZARD WHILE DRIVING DOWN THE ROAD. I NEVER KNOW WHEN MY HEADLIGHTS ARE GOING TO FAIL. THIS HAS OCCURRED AT NIGHT AND IN WEATHER WHERE HEADLIGHTS WERE NEEDED. THIS IS A MAJOR SAFETY HAZARD AND FROM READING FORUMS, THIS IS A COMMON PROBLEM WITH 2010 TOYOTA PRIUS. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY TOYOTA.

08/06/2016
Components: ENGINE
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

EXCESS OIL CONSUMPTION AT 93,000 MILES. THE TOYOTA DEALER HAS TOLD ME THAT IT WILL COST $13,000 TO REPLACE THE ENGINE AND THAT IS MY ONLY OPTION.

08/03/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

A RECALL ISSUED FOR AN ELECTRONIC COMPONENT OF MY VEHICLE IN FEBRUARY 2014. AFTER SEARCHING THE RECALL DATABASE BY MY VIN, I LEARNED OF THE RECALL AND MADE AN APPOINTMENT (MARCH 8, 2014) TO HAVE MY CAR SERVICED BY THE SAME DEALERSHIP WHERE I PURCHASED IT (NORTH HOLLYWOOD TOYOTA, 4606 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602). WHEN I WENT TO PICK UP THE VEHICLE, I WAS TOLD BY DEALERSHIP EMPLOYEES THAT THE RECALL DID NOT APPLY TO MY CAR, AND THEREFORE NO FIX WAS MADE. THE RECALL WEBSITE SHOWS THAT THE RECALL REMAINS TO THIS DAY, AND IS MARKED INCOMPLETE. IT IS UNACCEPTABLE (AND DANGEROUS) THAT I BROUGHT MY CAR, WITH A KNOWN RECALL, TO A TOYOTA DEALERSHIP, AND WHEN I INQUIRED ABOUT THE RECALL, I WAS APPARENTLY LIED TO.

08/01/2016
Components: AIR BAGS
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

REPEATED CODE B1826. TESTED WIRING TO THE DRIVER SIDE AIRBAG; FOUND 4 VOLTS ON ONE OF THE WIRES DIAG SHORT TO POWER IN THE DRIVER SIDE FLOOR WIRE HARNESS CAUSING THE AIRBAG WARNING LIGHT TO ILLUMINATE AND DEACTIVATE THE AIRBAG SYSTEM. WIRE WAS CHAFFED DUE TO MOVEMENT OF DRIVERS SEAT. THIS IS NEARLY IDENTICAL TO THE GM RECALL OF 2010 CHEVROLET IMPALA SEDANS ISSUES JULY 21, 2016. GM ADMITS A PROBLEM WITH CHAFFED WIRING, BUT TOYOTA WITH NEARLY AN IDENTICAL PROBLEM DOES NOT RECOGNIZE THAT IT HAS A PROBLEM...OR PAY FOR THE REPAIRS $1482.00. PROBLEM WAS INTERMITTENT FOR MORE THAN 6 MONTHS BEFORE DEALER COULD SOLVE THE PROBLEM. MOST OF THAT TIME AIRBAGS WERE INOPERATIVE.

08/01/2016
Components: AIR BAGS
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

RECALL

07/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO, TURN SIGNALS, INTERIOR LIGHTS AND DASHBOARD LIGHTS FUNCTIONED INTERMITTENTLY INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE WIRING HARNESS IN THE VEHICLE WAS COATED WITH SOY AND THAT AN ANIMAL CHEWED ON IT CAUSING THE FAILURE. THE TECHNICIAN DIAGNOSED THAT THE ENTIRE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 114,413. UPDATED 09/22/16*LJ UPDATED 10/05/16.*JB

07/27/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

FOR THE PAST YEAR, THE LOW BEAMS ON MY 2010 PRIUS CONTINUE TO BURN OUT WITHIN A FEW MONTHS OF BEING REPLACED. I HAVE HAD TO DRIVE TWICE IN THE DARK WITH NO LOW BEAMS AND HAD TO USE MY HIGH BEAMS UNTIL I WAS ABLE TO GET HOME/BUY NEW BULBS. IT DOESN'T MATTER WHAT BRAND OR TYPE OF BULB I USE, THEY ARE BURNING OUT WITHIN 45-60 DAYS OF REPLACEMENT. IT'S EXTREMELY DANGEROUS ESPECIALLY SINCE I SPEND A MAJORITY OF MY TIME DRIVING FOR WORK. THE TOYOTA DEALER I TOOK MY VEHICLE TO IN MAY 2016 TOLD ME THERE WAS NO PROBLEM, THEY'D NEVER HEARD OF ANY PROBLEMS WITH THE LIGHTS, AND THAT I JUST NEEDED TO BUY "EXPENSIVE" BULBS. AFTER INSTALLING THE MOST EXPENSIVE BULBS I COULD FIND, BOTH HEADLIGHTS BURNED OUT WITHIN 60 DAYS. IT'S VERY FRUSTRATING BUYING NEW BULBS EVERY 2 MONTHS.

07/25/2016
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 07/23/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD TO STOP THE VEHICLE. THE TRACTION CONTROL, ABS, AND BRAKE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE PRESSURE ACCUMULATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.

07/21/2016
Components: SERVICE BRAKES
Incident Date: 07/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I AM EXPERIENCING A RESURGENCE OF THE ACCELERATION WHILE BRAKING PHENOMENON THAT WAS THE BASIS OF THE 2010 RECALL. WE HAD THE CAR FIXED AT THE TIME OF THE RECALL. THE INCIDENTS RELATE TO WHEN I AM BRAKING AND HAPPEN TO GO OVER A BUMP OR HIT A POTHOLE. AS I AM BREAKING THE CAR SUDDENLY ACCELERATES FORWARD AND YOU HAVE TO KEEP BREAKING HARDER TO KEEP FROM HAVING THE CAR GET AWAY FROM YOU. IT IS NOW HAPPENING ALMOST CONSISTENTLY. AFTER CALLING THE LOCAL TOYOTA DEALER AND THE GENERAL TOYOTA NUMBER, I FIND OUT THAT THEY ARE NOT WILLING TO APPLY THE SAME FIX AS THEY DID IN 2010. I AM NOW FORCED TO TAKE THE CAR IN AND HAVE IT DIAGNOSED AND DON'T KNOW WHAT THEY WILL CHARGE ME FOR THAT. THEN TOYOTA SAID I COULD CALL THEM BACK TO SEE IF THERE IS ANYTHING THEY CAN DO I DON'T UNDERSTAND WHY THEY DON'T HAVE TO STAND BY A FIX THAT IS NOT RELATED TO WEAR AND TEAR BUT RATHER A MALFUNCTION IN THE WAY THEY BUILT THE CAR. IT SHOULD NEVER BE RIGHT TO HAVE A CAR ACCELERATE IF ONE IS BRAKING. THE ONLY DAMAGE TO DATE HAS BEEN A GLARE FROM A CONSTRUCTION WORKER WHO WAS TELLING ME TO STOP ONLY TO SEE THE CAR LURCH TOWARD HIM.

07/16/2016
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/16/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS IN A PARKING STRUCTURE GOING APPROXIMATELY 15 MPH WHEN I REMOVED MY FOOT FROM THE ACCELERATOR TO PRESS THE BRAKE. BEFORE I COULD GET MY FOOT TO THE BRAKE, THE CAR QUICKLY ACCELERATED. IT TOOK AT LEAST TWO ATTEMPTS AT PUSHING THE BRAKE PEDDLE BEFORE THE CAR CAME TO A STOP. AND, TO BE HONEST, THE GUARDRAIL THE CAR HIT HELPED ACTUALLY STOP THE VEHICLE. IT WAS TOTALLY UNEXPECTED AND EXTREMELY SCARY. IN HINDSIGHT, I SHOULD HAVE SUSPECTED THAT THERE MAY BE A PROBLEM WHEN I NOTICED THAT SOMETIMES WHEN APPLYING THE BRAKES TO COME TO A STOP THERE WOULD BE A FEELING OF THE BRAKES SLIPPING AND THE CAR LURCHING FORWARD A BIT. THE DEALERSHIP HAD THE CAR TOWED IN TO GET CHECKED OUT, AND I HAVE BEEN TOLD THAT THEY WILL NOTIFY TOYOTA. IN THE MEANTIME I AM CONCERNED ABOUT THE SAFETY OF THIS CAR!

07/09/2016
Components: ENGINE
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUSA1******
Summary

USED 2 QTS OF OIL FOR EVERY 1500 MILES. THERE ARE NO LEAKING OF OIL FOUND UNDER ENGINE

07/06/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 05/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE ANTI-LOCK BRAKES INDEPENDENTLY ENGAGED AND THE POWER STEERING AND BRAKES FAILED WITHOUT WARNING. AS A RESULT, THE CONTACT VEERED OFF THE ROAD AND ROLLED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, FRACTURED RIBS, AND SEVERAL LACERATIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

07/03/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

LOW BEAM HEADLIGHTS FAILED WITH LESS THAN 10,000 MILES SINCE LAST REPLACEMENT.

07/02/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I HAVE DRIVEN PEOPLE FOR A LIVING FOR OVER 30 YEARS. I BOUGHT A PRIUS BECAUSE OF FUEL COSTS. A MONTH AGO WHILE TRANSPORTING PASSENGERS, MY POWER BRAKES GO OUT AND MY DASH LIGHTS UP WITH ABS,BRAKE, & TRACTION CONTROL WARNING LIGHTS. I TAKE IT TO THE TOYOTA DEALER WHO CHARGES ME $111 TO TELL ME I HAVE A BRAKE PROBLEM AND THAT IT WILL COST $4418 TO FIX IT. CODE # C1391; THEY RECOMMEND REPLACING THE MASTER CYLINDER; AND BOOSTER PUMP ASSEMBLY SAYING THERE IS AN ABNORMAL LEAK DOWN OF THE BRAKE ACCUMULATOR. THIS IS INSANE. I CANNOT AFFORD TO FIX IT AND MUST CONTINUE TO WORK TO LIVE; THEREFORE DRIVING ABOUT 200 MILES/DAY WITH HYDRAULIC ONLY BRAKES. MY RESEARCH INDICATES THERE WAS A MAJOR RECALL FOR THIS EXACT PROBLEM ON THE 2010 MODEL. THE DEALERSHIP AND TOYOTA CORPORATE BOTH SAY MY VEHICLE WAS NOT PART OF THE RECALL. I FEEL AS THOUGH IT SHOULD BE SINCE, OBVIOUSLY, THE PROBLEM HAS NOT BEEN SOLVED. I AM NOT ALONE, AS MANY OWNERS ON PRIUSCHAT HAVE THE SAME PROBLEM. THIS IS A MAJOR SAFETY CONCERN TO NOT ONLY MYSELF, OTHER VEHICLES OR PEDESTRIANS, BUT ALSO MY PASSENGERS. AN EXPANDED RECALL IS NECESSARY AND WARRANTED. ANYTHING YOU CAN DO WILL HELP AND MAKE US ALL SAFER. .

06/30/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ATTEMPTING TO START THE VEHICLE, IT STALLED. WHILE DRIVING VARIOUS SPEEDS, A CLANKING NOISE WAS HEARD BEFORE THE VEHICLE STALLED. THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC CONTROL UNIT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

06/29/2016
Components: AIR BAGS,SEATS
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V014000 (AIR BAGS, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/28/2016
Components: SERVICE BRAKES
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO SLOW DOWN UNTIL EXCESSIVE PRESSURE WAS APPLIED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NITROGEN FUEL LEAKED INTO THE BRAKE FLUID. THE BRAKE BOOSTER PUMP ASSEMBLY WAS REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,485. UPDATED 10/06/16*LJ UPDATED 6/19/18*JB

06/24/2016
Components: ENGINE
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE HAD OUR PRUIS FOR A WHILE NOW AND I LOVED THE CAR. NOW THE CAR IS A NIGHTMARE AND A DANGER. THE ENGINE IS BURNING OIL AT AN ALARMING RATE AND COULDN'T FIGURE OUT WHY. WE ARE HAVING TO PUT OIL IN IT EVERY COUPLE OF DAYS . IT DID STALL ONCE, SO I CHECKED EVERYTHING I COULD AND THEN NOTICED THERE WAS HARDLY ANY OIL ON DIP STICK AFTER CHANGE OIL A COUPLE OF DAYS BEFORE. THE DEALERSHIP DOESN'T TELL YOU ANYTHING ABOUT THE HAZARDOUS OR RECALLS FOR THE CAR. THEY JUST TELL YOU TO GET ANOTHER OIL CHANGE. ITS RECOMMENDED EVERY 3,000-5,000 MILES BUT EVERY 1,000 MILES IS RIDICULOUS PLUS EXTREMELY EXPENSIVE IF YOU ADD IT UP. WE CANT AFFORD TO HAVE THE ENGINE REBUILT EITHER. TOYOTA NEEDS TO DO SOMETHING ABOUT THIS PROBLEM. I CANT BELIEVE THEY KNOW OF THE PROBLEM AND DON'T CARE ABOUT THEIR CUSTOMERS' SAFETY. I ALSO READ SOME OTHER COMPLAINTS AND ISSUES WITH THE OIL BURNING OFF CAUSING HARMFUL GASES. MY WIFE WAS BACK AND FORTH TO THE DOCTOR FOR THROAT ISSUES. I BELIEVE IT WAS THE CAR ALL LONG, HUNDREDS IN DOCTOR BILLS FOR THEIR LACK OF HUMANITY. SO HERE WE GO AGAIN, ANOTHER VISIT TO THE DEALERSHIP. I WANT THIS PROBLEM FIXED BY TOYOTA. WE MIGHT HAVE TO TAKE LEGAL ACTION.

06/21/2016
Components: SERVICE BRAKES
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

DESIGN FLAW....LOSS OF BRAKE FUNCTION DURING BRAKING EVENTS WHILE GOING OVER BUMPS AND POTHOLES (LOWER SPEEDS <30MPH). I BELIEVE THE ROOT CAUSE IS THE TRANSITION BETWEEN REGENERATIVE BRAKING AND HYDRAULIC BRAKE. I ALWAYS FEEL UNSAFE DURING BRAKING EVENTS, AND ALWAYS HAVE TO BE PROACTIVE AND CALCULATE THE DISTANCE IN FRONT OF ME TO ACCOMMODATE THE LOSS IN STOP DISTANCE . VERY UNCOMFORTABLE FEELING!

06/05/2016
Components: SERVICE BRAKES
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKES SUDDENLY STOPPED FUNCTIONING WHILE DRIVING 55 MPH ON 4 LANE HIGHWAY. DASHBOARD ALARMS ALSO INDICATED THERE WAS A BRAKE PROBLEM. PER TOYOTA TECHNICIAN AT PRESTIGE TOYOTA IN KINGSTON NY, GAS BUBBLES CONTAMINATED BRAKES AND RUINED PUMP AND ACTUATOR. ACCORDING TO TOYOTA WARRANTY ASSISTANCE REPRESENTATIVE "FRED," WHO SPOKE WITH LOCAL TECHNICIAN, THERE WAS A RECALL FOR THIS EXACT CONDITION, BUT DID NOT INCLUDE MY PARTICULAR VIN. I WAS VERY LUCKY NOT TO HAVE BEEN IN A SERIOUS ACCIDENT, AND I HAVE TO WONDER HOW MANY OTHER PRIUS DRIVERS ARE AT SERIOUS RISK BECAUSE OF SIMILAR CONDITION.

06/05/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

LOW BEAM HEADLAMP BULBS FAIL REPEATEDLY IN LESS THAN 6 MONTHS. THIS HAPPENS REGARDLESS OF BULB BRAND OR MODEL. I HAVE HAD THESE PROFESSIONALLY INSTALLED AT MULTIPLE SHOPS. HAPPENS ON BOTH SIDES, BUT THE LATEST IS ON DRIVER SIDE.

06/02/2016
Components: SERVICE BRAKES
Incident Date: 05/29/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT IT TOOK A GREATER AMOUNT OF TIME TO STOP THE VEHICLE. THE CONTACT APPLIED EXCESSIVE FORCE TO THE BRAKE PEDAL. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS 96,000.

06/02/2016
Components: AIR BAGS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

TAKATA RECALL: OUR CAR IS OVER 6 YEARS OLD. I WOULD LIKE TO KNOW IF THERE IS A FAULTY TAKATA AIRBAG IN MY CAR, AND GET IT REPLACED IMMEDIATELY IF SO.

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

JUNE 2, 2016 TWO YEARS AGO MY ORIGINAL HEADLIGHTS FINALLY BURNED OUT. SINCE THAT TIME I HAVE BEEN REPLACING BULBS ABOUT EVERY 3 TO 4 MONTHS, WITH THE LAST BULBS LASTING ONLY 2 MONTHS. ONCE ONE OF THE LOW BEAMS BULBS BURNS OUT THE OTHER BULB BURNS OUT ALMOST IMMEDIATELY. I HAVE JOINED THE PRIUS CHAT FORUM AND HAVE LEARNED THAT THIS IS A VERY COMMON AND ONGOING COMPLAINT. IT SEEMS TOYOTA HAS ELECTED TO IGNORE THIS PROBLEM. THE BULB ON THE PASSENGER SIDE IS MOST DIFFICULT TO REPLACE, WITH ME HAVING TO MOVE THE WINDSHIELD RESERVOIR OUT OF THE WAY. I AM GUESSING THIS STARTED ABOUT 2 YEARS AGO.

05/25/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/25/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ON 05/25/2016 AT ABOUT 9AM, WHILE IN MOTION AT A RATE OF SPEED APPROX 25 MPH ON A STREET DURING CONSTRUCTION (DON'T KNOW IF THE BUMPY ROAD HAD ANYTHING TO DO WITH IT), THE CHANGE OIL SOON LIGHT APPEARED AND SECONDS LATER ALL THE LIGHTS ON THE DASH CAME ON WITH THE MESSAGE TO CHECK THE "CHECK HYBRID SYSTEM" . I TRIED TO STOP THE VEHICLE AND IT KEPT ACCELERATING. I PRESSED ON THE BREAKS REALLY HARD AND THE TRACTION CONTROL LIGHT KEPT FLASHING ON AND OFF LIKE CRAZY BUT IT BARELY HAD ANY IMPACT. ALTHOUGH THE VEHICLE SLOWED, IT DID NOT COME TO A FULL STOP. I ENDED UP HITTING THE VEHICLE IN FRONT OF ME. THANK GOD IT WAS A TRUCK AND AS ABLE TO STOP THE CAR FROM MOVING FURTHER OR I COULD OF ENDED UP IN THE MIDDLE OF AN INTERSECTION. AFTER THE COLLISION, THE CAR WOULD NOT STOP ALTHOUGH THE PARK BUTTON WAS PRESSED AND LIGHT WAS ON. I EVEN TRIED TURNING OFF THE VEHICLE AND THE VEHICLE STAYED ON AND IN DRIVE. I ENDED UP IN THE HOSPITAL AND DON'T KNOW HOW IT EVENTUALLY GOT TURNED OFF BUT THAT WAS VERY FRIGHTENING. I HAD MY CHILDREN IN THE CAR. ON IMPACT, THE SEAT BELTS DID NOT EVEN TIGHTEN.

05/25/2016
Components: SERVICE BRAKES
Incident Date: 10/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ONCOMING CAR STOPPED AT TRAFFIC LIGHT WHILE I WAS PROCEEDING STRAIGHT IN THE OPPOSITE DIRECTION. THE ONCOMING CAR THEN MADE A LEFT TURN ACROSS THE ROAD IN FRONT OF ME. I STARTED A TURN TO THE RIGHT ASSUMING THAT THE OTHER CAR WOULD SEE ME AND STOP. AT THE SAME TIME I HIT MY BRAKES. MY CAR SEEMED VERY SLOW TO DECELERATE. I NOW REALIZE THAT CAR BRAKES CAN GIVE MUCH MORE SIGNIFICANT STOPPING. AT THE TIME, BECAUSE OF MY TRAINING AS MILITARY AND AIRLINE PILOT, I STAYED ON THE BRAKES AND DID NOT PUMP THEM. IN RETROSPECT, PUMPING THE BRAKES MIGHT HAVE GOTTEN THEM TO WORK. THE ANTI-SKID SYSTEM SEEMED TO BE INEFFECTIVE. I STRUCK THE OTHER CAR AT ITS RIGHT FRONT WHEEL. MY AIRBAG WORKED WONDERFULLY, BUT MY CAR WAS TOTALED. AS NO PERSON WAS HURT, THE POLICE WERE UNINTERESTED. THE ACCIDENT IS ON FILE WITH RIVERSIDE COUNTY SHERIFF'S OFFICE AS FILE# MV142810251. THE DATE WAS 10-8-2014.

05/24/2016
Components: SERVICE BRAKES
Incident Date: 05/09/2016
Crash: No
Fire: No
Summary

AT 46,900 MILES WITHOUT ANY WARNING ALL THE BRAKE WARNING LIGHTS CAME ON AND BRAKING EFFECTIVENESS DROPPED OFF. HAVE TO PUSH PEDAL TO THE FLOOR TO GET THE CAR TO STOP THE LIGHTS FOR TRACTION CONTROL, ANTI LOCK BRAKES AND THE WORD "BRAKE" AND ANOTHER LIGHT LIKE A CIRCLE ARE ON ALL THE TIME NORMALLY THERE IS STRONG BRAKING WHEN FIRST TOUCH THE BRAKE PEDAL BUT NOW VERY LIMITED BRAKING UNTIL PUSH DOWN VERY HARD ON THE BRAKE PEDAL. LOOKED AT BRAKE FLUID AND IT IS FULL, DO NOT KNOW WHY THE BRAKES ARE NOT WORKING

05/23/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

VEHICLE LOST POWER, STALLED WHILE DRIVING AT HIGHWAY SPEED; "CHECK HYBRID SYSTEM" DISPLAYED ON DASH; REQUIRED REPLACEMENT OF INVERTER AND INTELLIGENT POWER MODULE

05/20/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

ELECTRONIC DOOR LOCKS CONTINUE TO FAIL. I HAVE TAKEN MY PRIUS BACK TO TOYOTA TWO OR THREE TIMES TO FIX BROKEN ELECTRONIC DOOR LOCKS. AT THAT TIME, VEHICLE WAS UNDER EXTENDED WARRANTY AND THE COST TO REPLACE THE ELECTRONIC DOOR LOCK WAS COVERED. VEHICLE IS NO LONGER UNDER WARRANTY AND TOYOTA IS QUOTING OVER $400 TO FIX. THE FACT THAT THIS CONTINUES TO HAPPEN (AND TO DIFFERENT DOORS) LEADS ME TO BELIEVE THERE IS A KNOWN DEFECT IN THE ELECTRONIC LOCK MECHANISM. I DO SEE A FEW OTHER COMPLAINS OF THE SAME ISSUE. THIS REPRESENTS A REAL SAFETY CONCERN AS THE AFFECTED DOOR REMAINS UNLOCKED WHILE DRIVING AND CAN BE OPENED WHILE VEHICLE IS IN MOTION (SUCH AS BY A CHILD). THIS IS ALSO A THEFT CONCERN AS THE DOOR DOES NOT LOCK UNLESS WALKING AROUND TO THE AFFECTED DOOR TO MANUALLY LOCK IT.

05/14/2016
Components: ENGINE
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS SUDDENLY LOST POWER WHILE DRIVING AT SPEED. MY WIFE WAS ABLE TO PULL OVER, AND AFTER A FEW MINUTES THE CAR AGAIN APPEARED TO BE OPERATING NORMALLY. THIS HAS NOW HAPPENED TWICE WHILE DRIVING ON AN INTERSTATE. AFTER THE FIRST OCCURRENCE THE TOYOTA DEALERSHIP SAID THEY COULD FIND NO COMPUTER CODES THAT INDICATED ANY PROBLEM. NOW IT'S SIX MONTHS LATER, AND THE SAME THING HAPPENED AGAIN.

05/14/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/14/2016
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DUXA5******
Summary

MY HEADLIGHT CAUGHT FIRE AND SEVERELY BURNED MY CAR. I WAS DRIVING DOWN THE ROAD ON A CITY STEET AND SAW A WISP OF SMOKE AND PULLED OVER INTO A STORE PARKING LOT. I HAD NO WARNING LIGHTS INDICATING ANYTHING WAS WRONG. IT BEGAN TO SMOKE MORE, AND I CAUTIOUSLY OPENED THE HOOD TO SEE A FIRE COMING FROM MY DRIVERS SIDE HEADLIGHT AREA. WITHIN SECONDS THERE WAS A BLAZE, AND IT TOOK 3 FIRE EXTINGUISHERS TO PUT IT OUT. THE FIRE DEPARTMENT CONFIRMED THAT THE FIRE ORIGINATED FROM THE HEADLIGHT. I HAD PREVIOUSLY EXPERIENCED PROBLEMS WITH MY HEADLIGHT BECOMING DULL AND CLOUDY. AN EARLIER NHTSA INVESTIGATION DID NOT RESULT IN A RECALL. I THINK IT'S THE SAME PROBLEM WITH THE HEADLIGHT, ONLY MUCH WORSE. IF THERE WERE NOT MULTIPLE FIRE EXTINGUISHERS AVAILABLE THE CAR COULD HAVE EASILY EXPLODED BEFORE THE FIRE DEPARTMENT ARRIVED. IT COULD HAVE EASILY CAUSED HARM TO OTHER PEOPLE.

05/12/2016
Components: SERVICE BRAKES, HYDRAULIC,TIRES
Incident Date: 05/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE ABS WARNING LIGHT, TRACTION CONTROL WARNING LIGHT, AND BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. UPDATED 09/06/16*LJ THE CONSUMER STATED THE MASTER CYLINDER/BRAKE BOOSTER ASSEMBLY WERE SUBSEQUENTLY REPLACED. ALSO, ON JANUARY 5, 2016, THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHILE DRIVING ON A WINDING HIGHWAY. AS HE TRIED TO NEGOTIATE A TURN, THE TIRES SLIPPED OFF THE PAVEMENT AND HE RAN OFF THE ROAD, CAUSING OVER $10,000 IN DAMAGES. UPDATED 10/18/16. *JB

05/11/2016
Components: SERVICE BRAKES
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE BRAKES FAILED TO SLOW DOWN THE VEHICLE. THE FAILURE RECURRED EACH TIME THE VEHICLE DROVE OVER A BUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/14/16*LJ

05/04/2016
Components: SERVICE BRAKES
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE DRIVING HOME FROM WORK, THE BRAKES WENT OUT ON MY TOYOTA PRIUS AND THE WARNING LIGHTS FOR ABS, TRACTION CONTROL, AND BRAKES ALL CAME ON. I STILL HAD A SMALL AMOUNT OF BRAKE PEDAL LEFT AND THE EMERGENCY BRAKE CONTINUED TO WORK. WHEN THE TOYOTA DEALER DIAGNOSED THE PROBLEM TODAY, THEY SAID THAT IT WAS A $3500 BRAKE BOOSTER AND THAT IT WAS NOT COVERED UNDER RECALL OR WARRANTY. THE SYMPTOMS, THE WARNING LIGHTS, AND THE RESULTS ALL MATCH A PREVIOUS TOYOTA RECALL (D0H) EXACTLY, YET THEY WILL NOT INCLUDE MY CAR UNDER THE RECALL BECAUSE MY VIN IS NOT PART OF THE ORIGINAL RECALL. THEY'RE LUCKY I WASN'T PHYSICALLY INJURED IN ACCIDENT CAUSED BY THIS. I SUGGESTED TO THEIR CUSTOMER SERVICE REP THAT MAYBE MY CAR SHOULD BE INCLUDED IN THE RECALL, BUT THEY DID NOT AGREE.

05/03/2016
Components: SERVICE BRAKES
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS DRIVING MY VEHICLE AT ABOUT 35 MPH ON A TWO LANE, HILLY ROAD. SUDDENLY, THE ABS AND WARNING LIGHTS STARTED FLASHING, AND THERE WAS A LOUD BEEPING NOISE. I PRESSED THE BRAKE PEDAL, AND THERE WAS NO RESPONSE. SINCE I WAS TRAVELING UPHILL, I SLOWED AND THEN USED MY EMERGENCY BRAKE TO COME TO A COMPLETE STOP. AFTER THE VEHICLE WAS TOWED TO A TOYOTA DEALER AND DIAGNOSED, I WAS INFORMED THAT THERE WAS AN INTERNAL LEAK IN THE HYDRAULIC UNIT OF THE BRAKING SYSTEM, AND THAT THE ABS PUMP MODULE AND BRAKE MASTER CYLINDER NEEDED REPLACEMENT. THIS WAS A VERY SIMILAR ISSUE TO A RECALL OF OTHER 2010 TOYOTA PRIUS VEHICLES, BUT THE RECALL DOES NOT APPLY TO MY VIN NUMBER. TOYOTA CLAIMS THAT THE PROBLEM WAS "REMEDIED" BEFORE MY VEHICLE WAS PRODUCED EVEN THOUGH ONE OF MY TROUBLE CODES IS THE SAME AS THE TROUBLE CODE REFERRED TO IN THE RECALL.

05/02/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

LOW BEAM BULBS CONSTANTLY FAILING, HAVE TO REPLACE EVERY FEW MONTHS! SOMETIMES BOTH BULBS WILL FAIL AT THE SAME TIME, LEAVING YOU WITH ONLY HIGH BEAMS. TOYOTA ISSUED A TSB IN 10/12 ABOUT A FIX INVOLVING MODIFICATION TO THE WIRING HARNESS BUT SAYS THEY WILL ONLY REPAIR THIS PROBLEM FOR CARS UNDER 36K MILES OR 36 MONTHS FROM DATE OF PURCHASE, WHICH MEANS MANY OF THE CARS WITH THIS PROBLEM WERE ALREADY OUT OF THE WARRANTY PERIOD WHEN THE TSB WAS ISSUED. NO HEADLIGHTS IS A SERIOUS SAFETY ISSUE AND THIS REPAIR SHOULD BE MADE AVAILABLE TO ANY OWNER WITH THIS PROBLEM AT NO COST. IT APPEARS THAT THE COST OF HAVING THIS TSB DONE IS SEVERAL HUNDRED DOLLARS.

05/02/2016
Components: ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

THE ENGINE IS BURNING OIL AT AN ALARMING RATE: OVER A QUART IN LESS THAN 1200 MILES. THE PROBLEM BEGAN BEFORE THE ODOMETER TURNED 100,000 MILES.

04/27/2016
Components: HYBRID PROPULSION SYSTEM
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH, THE ENGINE, ELECTRICAL MOTOR POWER TO THE BRAKES, AND STEERING FAILED WITHOUT WARNING. THE CONTACT MERGED TO A CENTER LANE DUE TO TRAFFIC. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A POSSIBLE FAILURE WITH THE INVERTER HYBRID PROPULSION SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

04/25/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

WHILE IN MOTION AT 30 MPH ON A CITY STREET(BRIDGE), ALL OF THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR SLOWED DOWN TO LESS THAN 20MPH. I WAS ABLE TO DRIVE THE CAR AT 20 TO A REPAIR SHOP. HAD THIS HAPPENED ON A FREEWAY WITH LIMITED OR NO SHOULDER OR WHILE IN THE LEFT LANE, IT COULD HAVE RESULTED IN A SERIOUS AND DEADLY ACCIDENT..SINCE TOYOTA FAILED TO NOTIFY ME OF THIS PROBLEM, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED THE PROBLEM AS FAILURE OF THE INTELLIGENT POWER MODULE (IPM), PART OF THE HYBRID INVERTER. I THEN HAD THE CAR TOWED TO A TOYOTA DEALERSHIP WHERE THE REPAIR WAS COMPLETED AS PART OF THE WARRANTY ENHANCEMENT PROGRAM. I AM INCLUDING A PDF THAT SHOWS THE DIAGNOSIS PERFORMED BY HAWTHORNE AUTO AS WELL AS A COPY OF A LETTER FROM TOYOTA THAT I NEVER RECEIVED. I CANNOT OVERSTATE THE POTENTIAL DANGER THIS DEFECT COULD CAUSE. A LESS EXPERIENCED DRIVER MIGHT HAVE PANICKED. CERTAINLY, IF THIS HAD HAPPENED ON A FREEWAY IN RUSH HOUR TRAFFIC, I COULD EASILY HAVE BEEN REAR ENDED - DRIVERS GENERALLY AND REASONABLY DO NOT EXPECT CARS GOING 60 TO SLOW DOWN FOR NO APPARENT REASON TO 20. TOYOTA HAS DETERMINED THAT THIS PROBLEM MERITS ONLY A "WARRANTY ENHANCEMENT" RATHER THAN A RECALL. I BELIEVE THAT THEY DO NOT WANT TO ISSUE A RECALL BECAUSE THIS IS AN EXPENSIVE REPAIR. I HOPE THAT NHTSA WILL TAKE STEPS TO MAKE THIS A RECALL BEFORE SOME INNOCENT PERSON DIES AS A RESULT OF THIS SERIOUS DEFECT. I HAVE SENT YOU THE DOCUMENTATION THAT I FELT WOULD BE SUFFICIENT FOR YOUR INVESTIGATION BUT I HAVE MORE IF YOU NEED IT, INCLUDING MANY PAGES THAT DETAIL THE RESULTS OF THE DIAGNOSTICS PERFORMED BY HAWTHORNE AUTO. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/19/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE PULLED OVER. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

04/17/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ON APRIL 14, BOTH MY LOW-BEAM STOPPED WORKING. UNFORTUNATELY I WAS FORCED TO DRIVE HOME IN THE DARK, ON A WINDING CANYON ROAD ALTERNATING BETWEEN NO LIGHT AND HIGH-BEAMS. I TOOK MY CAR THE NEXT MORNING TO TOYOTA OF N. HOLLYWOOD FOR REPAIR. I ASSUMED IT WOULD BE A FUSE OR LOOSE WIRE. I THOUGHT IT HIGHLY UNLIKELY THAT BOTH LIGHTS WOULD GO OUT AT THE EXACT SAME TIME. MY SERVICE MANAGER INFORMED ME THIS WAS NOT UNCOMMON. HE QUOTED ME $110 FOR PARTS AND LABOR. RELUCTANTLY I GAVE THE "GO-AHEAD" FOR THE REPLACEMENT (WHAT CHOICE DID I REALLY HAVE???). ABOUT AN HOUR AFTER LEAVING MY CAR FOR THE REPLACMENT, I RECEIVED A CALL FROM THE SERVICE MGR. INFORMING ME THAT THE HOUSING ON FOR THE LEFT LIGHT WAS "MELTED" AND IT WOULD NEED TO ALSO BE REPLACED AT A COST OF $350. I ASKED IF THIS WAS COVERED UNDER WARRENTY (2010 CAR WITH 40300 MILES) AND WAS TOLD NO. I SAID THAT THIS SOUNDS LIKE A DESIGN FLAW, AS SURELY THE WHEN THE HOUSING WAS CREATED, THE HEATING ELEMENT AND OUTPUT OF THE STANDARD LIGHT BULB WOULD BE TAKEN INTO CONSIDERATION IN THE DESGN. MY SERVICE MGR. INFORMED ME THAT IT WAS NOT UNCOMMON AS IT HAPPENS TO TACOMA'S QUITE FREQUENTLY. AGAIN, I RELUCTANTLY GAVE THE GREEN LIGHT FOR THE REPAIR, AND REQUESTED THAT I BE GIVEN ALL PARTS UPON WHEN I PICKED UP MY CAR. AFTER GETTING OFF THE PHONE, I REALIZED THROUGH AN ONLINE SEARCH THAT 1) THERE WAS A RECALL IN PLACE FOR 2004-2009 PRIUS FOR LIGHTING ISSUES; AND 2) THERE WAS A RECALL FOR TACOMA'S FOR THE MELTING ISSUE. CLEARLY THIS IS STILL A ISSUE. I FOUND ANOTHER PERSON ON THIS VERY SITE WHO SHARED THE VERY SAME PROBLEM HE HAD FOUR DAYS BEFORE ME. THE RECALL FOR THE PRIUS MUST BE EXTENDED. LOOKING ONLINE, THERE ARE HUNDREDS OF COMPLAINTS GOING BEYOND THE SCOPE OF THE YEARS INCLUDED IN THE ORIGINAL RECALL. THIS LITTLE REPAIR COST OVER $540 DOLLARS. SHAMEFUL ON TOYOTA.

04/15/2016
Components: AIR BAGS
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

DOES MY VEHICLE HAVE A TAKADA AIRBAG. I KNOW IT IS NOT PART OF A RECALL. I JUST WANT TO KNOW WHO MANUFACTURED THE AIRBAG IN MY CAR!!!!!

04/14/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/14/2016
Crash: No
Fire: No
Summary

ONE OF MY HEADLIGHTS WENT OUT A COUPLE OF MONTHS AGO, SO I REPLACED BOTH. A FEW WEEKS LATER, I WAS DRIVING ON AN INTERSTATE HIGHWAY AT NIGHT, ROUGHLY 8PM, AND MY BOTH OF MY HEADLIGHTS WENT OUT. THEY WOULD NOT COME BACK ON. ONLY THE HIGH-BEAMS WERE FUNCTIONAL. AFTER SPEAKING WITH MY LOCAL TOYOTA DEALERSHIP, THIS IS A KNOWN ISSUE OF A FAULTY WIRING HARNESS. THE LOCAL DEALERSHIP REFUSED TO REPLACE THE FAULTY WIRING. I FIND IT DIFFICULT TO COMPREHEND HOW A CAR'S MOST BASIC SAFETY FEATURE, MAYBE ASIDE FROM THE BRAKES, IS SUFFERING FROM A KNOWN ISSUE AND NOTHING HAS BEEN DONE. WITHOUT AN INTERVENTION IN THIS MATTER, TOYOTA'S WILLINGNESS TO IGNORE THIS PROBLEM, AS THEY HAVE WITH MANY OTHERS IN THE PAST, WILL CERTAINLY LEAD TO DEATH.

04/08/2016
Components: SERVICE BRAKES
Incident Date: 03/31/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKES SUDDENLY FAILED TO OPERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. DURING THE INCIDENT, THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND AN AUDIBLE SIGNAL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 98,000.

04/04/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

OVER THE LAST 3 YEARS, MY DIM BULBS HAVE BEEN BLOWING FREQUENTLY. I USUALLY DON'T NOTICE THIS UNTIL I DRIVE AT NIGHT, WHICH I TRY TO AVOID. LAST WEEKEND, IT HAPPENED AGAIN. THEY HAD BEEN REPLACE ABOUT 3 MONTHS AGO. BRIGHT LIGHTS WORK FINE BUT NO DIMS. I HAVE NEVER HAD THIS PROBLEM WITH OTHER CARS. IT IS REALLY MORE AGGRAVATING NOW THAT MY SON HAS MOVED FAR AWAY AND I HAVE TO SEARCH FOR SOMEONE TO REPLACE THEM. I RECENTLY READ ONLINE THAT THIS IS A PROBLEM WITH PRIUS CARS. WHY NO RECALL?

04/04/2016
Components: EXTERIOR LIGHTING
Incident Date: 04/04/2016
Crash: No
Fire: No
Summary

BOTH OF MY LOW BEAM HEADLIGHTS WENT OUT SUDDENLY. I DIDN'T REALIZE IT UNTIL I WAS DRIVING ONTO THE FREEWAY AND HAD TO TURN ON MY HIGH BEAMS SO I WOULDN'T CRASH WHILE ON THE DARK ONRAMP OF THE FREEWAY. THE HOUSING OF THE LEFT LOW BEAM IS BLOWN OUT. I BROUGHT IN MY PRIUS TO THE DEALERSHIP AND THEY WOULD NOT COVER THIS EVEN THOUGH I HAVE THE PLATINUM WARRANTY.

03/29/2016
Components: STEERING
Incident Date: 03/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

THERE IS A CLUNKING NOISE IN MY STEERING COLUMN, FEELS LOOSE WHEN I TURN IT RIGHT AND LEFT. THE STEERING CLUNKING SOUND WHEN TURNING THE WHEEL IS NOT NORMAL.*DT*JB

03/29/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

LOW BEAMS CONTINUALLY BLOWING. THIS TIME TOGETHER. I AM TOLD THIS MAY BE A COSTLY FIX. VERY DANGEROUS.

03/23/2016
Components: SERVICE BRAKES
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH EXTREME FORCE IN ORDER FOR THE VEHICLE TO STOP. THE YELLOW AND RED BRAKE SYSTEM WARNING INDICATORS AND THE ABS WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL FELT LIKE A SPONGE ONCE THE BRAKE PEDAL WAS FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER ASSEMBLY AND THE BRAKE BOOSTER PUMP ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES). THE FAILURE MILEAGE WAS UNKNOWN.

03/19/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS HEADLIGHTS BURN OUT FREQUENTLY. ONE OF THE HEADLIGHTS BURN OUT EVERY 5 TO 6 MONTHS. I CAN'T JUST REPLACE THE BURNT OUT BULB AS THE OTHER ONE THEN BURNS OUT.

03/10/2016
Components: STEERING
Incident Date: 03/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

STEERING INTERMEDIATE SHAFT AND EXTENSION IS PRONE FOR FAILURE DUE TO DESIGN AND/OR MATERIAL

03/09/2016
Components: SERVICE BRAKES
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

THE TOYOTA PRIUS I HAVE HAS A RECALL, I BROUGHT THE CAR TO TOYOTA HAMER DEALER IN MISSION HILLS, THEY RELEASED THE CAR BACK TO ME AFTER THE I RECIEVED A BRAKES RECALL, I EXPERIENCED SCARY UNSAFE EXPERIENCE IN THIS CAR. THE CAR WAS PARK IN A UP SLOP DRIVEWAY, MY FAMILY WAS INSIDE, THE CAR TURNED ON, I HAD MY BRAKE PEDDLE PRESSED, AS I SHIFTED INTO REVERSE THECAR MOVED AND STOPPED IN A VIOLENT WAY TO A STOP, I TRIED GENTLY LETTING GO OF THE BRAKE PADDLE AND AGAIN THE CAR MOVED SWIFTLY WITH THE BRAKES ENGAGED TO A VIOLENT STOP. THIS IS VERY UNSAFE.

03/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/08/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 05/26/16*LJ

03/04/2016
Components: ENGINE
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

CAR IS BURNING EXCESSIVE AMOUNTS OF OIL. DEALER TOLD ME (OVER PHONE) THAT TRIANGLE WAS FROM TAKING CORNERS TOO FAST (DEALER HAS SINCE SAID THIS WAS INACCURATE INFO). OIL CHANGE FOR LIFE (EVERY 10K MILES) AT DEALER AND NO ONE HAS EVER NOTIFIED ME THAT CAR IS USING OIL. 6,000 MILES AFTER LAST OIL CHANGE, OVER 3 1/2 QUARTS OF OIL USED. I NEARLY LOCKED UP THE ENGINE. CAR IS NOT LEAKING OIL. CAR SOMETIMES SMELLS OF OIL AFTER STARTING. TOYOTA HAS EXTENDED WARRANTY FOR CERTAIN MODELS FOR THIS SAME PROBLEM, BUT NOT FOR PRIUS. MY CAR HAS 117,000 MILES AND THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THE LAST 25,000 MILES (BASED UPON ORANGE WARNING TRIANGLE). ACCORDING TO DEALER, PROBLEM IS WITH RINGS (WHICH IS THE RECALL FOR OTHER TOYOTA CARS). ALSO, ACCORDING TO DEALER, THIS IS A REAL PROBLEM FOR OTHER PRIUS OWNERS WITH 100,000+ MILES. I CONSIDER THIS VERY DANGEROUS TO SAFE OPERATION OF VEHICLE AND FUMES FROM BURNT OIL.

02/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

KEEPS BLOWING THE LOW BEAM ON THE PASSENGER SIDE , 6 TIMES IN 6 MONTHS.

02/24/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLAMP BULBS WERE DIM. THE HEADLAMP BULBS WERE REPLACED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

02/22/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

BRAKE BOOSTER PUMP ASSEMBLY VEHICLE IN MOTION WHEN ON HIGHWAY WHEN LOSS OF BREAKING AND STEERING TOOK PLACE. VEHICLE LIGHTED ICONS APPEARED ON DASH ALONG WITH ALARM SOUND. (ABS) (!) (BRAKE) (SS). THIS UNSAFE CONDITION COULD HAVE BEEN AVOIDED IF NHTSA WOULD HAVE FORCED TOYOTA TO RECALL THIS DEFECTIVE PART IN 2013 WHEN TOYOTA NOTIFIED NHTSA OF THE DEFECTIVE BRAKING SYSTEM. OR TOYOTA MAILED NOTICE TO CUSTOMERS AS STATED BACK IN 2013, WHICH PREVENTION COULD PREVENT LOSS OF LIFE OR HARM. OR CLASS ACTION. HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM442011/RCMN-13V235-0909.PDF

02/21/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 02/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY PRIUS SUDDENLY ACCELERATED TODAY. MY WIFE WAS NOT IN AN ACCIDENT. MY VIN IS [XXX]. I SPOKE WITH MY WIFE AND THE INCIDENT OCCURRED UP A HILL WHEN SHE WAS PARKING (DECELERATING), SHE DIDN'T NOTICE THAT THE FLOOR MAT WAS NOT STUCK AT THE TIME AND THERE WAS NO WARNING OF A PROBLEM. ALSO, THIS HAS NOT HAPPENED BEFORE. VEHICLE WAS GOING UP A HILL ON A CITY STREET, NO ICE, GOING STRAIT, NO DAMAGE TO THE CAR, UNKNOWN TO WHAT FAILED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *TR

02/18/2016
Components: SERVICE BRAKES
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY CAR AT 139,500 MILES DRIVING STRAIGHT ON A MAIN ROAD AT 45 MPH HAD THREE LIGHTS COME ON, RED 'BRAKE' LIGHT, YELLOW 'ABS' LIGHT AND THE YELLOW 'TCS' LIGHT. EARL STEWART TOYOTA DIAGNOSED PROBLEM AS BRAKE ACTUATOR NEEDS TO BE REPLACED AT A COST OF LABOR/PARTS OF 2,100$. I WAS ABLE TO FINANCIALLY AFFORD THE REPAIR SO I TOLD THEM TO PERFORM THE REPAIR. LESS THAN TWO DAYS LATER, DRIVING NORMALLY ON A MAIN ROAD, THE SAME THREE WARNINGS APPEARED, AND OF COURSE UPSET ME GREATLY. TOYOTA THIS TIME DIAGNOSED THE PROBLEM THIS TIME AS THE BRAKE BOOSTER NEEDS TO BE REPLACED. ANOTHER DEALER SAID THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. I AM IN TALKS WITH THE DEALER TO FIGURE OUT HOW TO PROCEED.

02/18/2016
Components: SERVICE BRAKES
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE ISSUES IS MY BRAKES. WHEN I AM SLOWING DOWN AT AN INTERSECTION, TYPICALLY WHEN THE ROAD IS WET, IF ANY OF MY WHEELS PASSES OVER A MANHOLE, OR PAVEMENT STRIPING THAT IS SLICKER THAN THE PAVEMENT, THE BRAKES WILL RELEASE. ON SEVERAL OCCASIONS, MY CAR HAS GONE THROUGH OR PARTIALLY THROUGH THE INTERSECTION. RECENTLY THIS CAUSED ME TO RUN A RED LIGHT. THIS HAS BEEN GOING ON SINCE I PURCHASED THE CAR USED . I TOOK IT TO THE DEALER (BURIEN AUTO, BURIEN, WA) ABOUT 18 MONTHS AGO WITH A NOTE EXPLAINING WHAT IS HAPPENING, AND THE MECHANIC SAID HE ROAD TESTED IT AND THERE WAS NO PROBLEM.

02/17/2016
Components: SERVICE BRAKES
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

DRIVER MADE A SUDDEN STOP TO AVOID AN ACCIDENT ON 2/16/15, ENGAGING THE BRAKES. AFTERWARD THE BRAKES ALTERNATED BETWEEN BEING HARD TO PUSH AND BEING SOFT TO PUSH. DRIVER PARKED THE VEHICLE 5 MINUTES LATER. THE NEXT TIME THE CAR WAS TURNED ON(APPROXIMATELY 60M LATER), THE CAR BEGAN BEEPING AND SHOWING THREE ERROR LIGHTS - ABS, (!), AND THE TRACTION CONTROL SYMBOL. AFTER RUNNING DIAGNOSTICS, THE DRIVER WAS TOLD BY A MECHANIC THAT THE PROBLEM SOUNDED EXACTLY LIKE A PREVIOUSLY ISSUED RECALL (TCP-D0H); HOWEVER, TOYOTA HAS INDICATED THAT OUR MODEL IS OUTSIDE THE SCOPE OF THEIR RECALL. GIVEN THAT WE HAVE THE SAME MAKE/MODEL/YEAR CAR AS THE RECALL AND THE SAME ISSUE DESCRIBED, THE SITUATION IS HIGHLY SUSPECT. IN ADDITION TO INSURING MY OWN FAMILY'S SAFETY, I'M HOPING TO MAKE SURE THIS POTENTIALLY DANGEROUS BRAKE ISSUE ISN'T MORE WIDESPREAD THAN TOYOTA HAS ADMITTED.

02/12/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2016
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE TEMPERATURE GAUGE BEGAN TO INDICATE HOT. THE CONTACT STATED THAT THE TEMPERATURE WARNING LIGHT ILLUMINATED AND THE VEHICLE EMITTED SMOKE. THE VEHICLE WAS PARKED AND DIAGNOSED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 201,000.

02/11/2016
Components: SERVICE BRAKES
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN BRAKING ON A BUMPY ROAD, OVER A POT HOLE OR ON SLIPPERY ROAD THE BRAKES SLIP AND THE CAR PROPELS FORWARD . THIS HAPPENS ON CITY STREETS WHILE IN MOTION.

02/09/2016
Components: EXTERIOR LIGHTING
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

HEADLIGHTS STOPPED WORKING. I GOT INTO MY CAR TO DRIVE TO WORK AND FOUND ONE BULB OUT. THAT NIGHT I GOT INTO MY CAR TO DRIVE HOME AND FOUND THE OTHER BULB OUT. I HAD TO DRIVE HOME IN THE RAIN WITH NO HEADLIGHTS, USING MY HIGH BEAMS WHENEVER POSSIBLE. CHANGED OUT THE BULBS NUMEROUS TIMES AND NOTHING CAME ON. WHEN TAKEN TO THE DEALERSHIP WAS TOLD AN UPDATED WIRING HARNESS WAS NEEDED AND WOULD COST ME NEARLY $800! IF THE WIRING HARNESS NEEDED TO BE UPDATED, TOYOTA CLEARLY KNEW THERE WAS AN ISSUE CAUSING THE HEADLIGHTS TO SHORT. I NOW HAVE A VEHICLE THAT I CANNOT DRIVE SAFELY BECAUSE I CANNOT AFFORD TO FIX TOYOTA'S DEFECTIVE EQUIPMENT!

02/06/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

HEADLIGHTS HAVE GONE OFF WHILE DRIVING AT NIGHT. REPLACEMENT OF THE BULBS BEGAN IN 2013. ONLY RECENTLY WHILE DRIVING AT NIGHT ON THE INTERSTATE AND BACK ROADS,DID WE REALIZE THAT WERE SOMETIMES WORKING AND THIS WAS A REOCCURRING ISSUE.

02/05/2016
Components: SEAT BELTS
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

REAR SEAT BELTS STOPPED RETRACTING AND REMAIN AT ALL TIMES FULLY EXTENDED.

01/26/2016
Components: SERVICE BRAKES
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DRIVING ON HIGHWAY THE ABS AND BRAKE WARNING LIGHTS CAME ON AND AN ALARM STARTED SOUNDING. I WAITED UNTIL LIGHT TRAFFIC APPLIED BRAKES PEDAL FELT LIKE I WAS PRESSING ON A BRICK, NO BRAKING OCCURRED I PRESSED HARDER, THE BRAKES BECAME SOFTER WENT TO THE FLOOR AND THE BRAKE PADS GRABBED HARD ON THE WHEELS. THERE IS NO CONTROLLED BRAKING ON THE CAR. DEALERSHIP SAYS THE BRAKE BOOSTER PUMP FAILED, THIS IS THE SAME YEAR MODEL THAT HAD BRAKING PROBLEMS RELATED TO NITROGEN IN THE BREAK LINES CAUSED BY A FAILED BRAKE BOOSTER PUMP. THE VIN IS ALSO VERY CLOSE TO AFFECTED VEHICLES. FORTUNATELY WHEN THIS OCCURRED I WAS IN A POSITION TO NAVIGATE TO WHERE I COULD TEST THE BRAKES IN A FAIRLY CONTROLLED ENVIRONMENT. HAD IT HAPPENED IN HEAVY TRAFFIC IT WOULD HAVE ALMOST CERTAINLY RESULTED IN A SERIOUS ACCIDENT.

01/25/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/24/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

LOW BEAM HEADLAMPS CONTIUALLY FAIL. I'VE HAD TO REPLACE LIGHTS NO LESS THAT 8 TIMES SINCE 2012! NOT ONLY AN EXPENSE, BUT POSES A SIGNIFICANT HAZARD. I WAS TOLD RECENTLY THE THE CAUSE IS A KNOWN DEFECT IN THE WIRING HARNESS WHICH HAS SINCE BEEN CORRECTED. HOWEVER, ON 2 OCCASIONS THE LOCAL TOYOTA DEALER TOLD ME THAT THE "SYSTEM" I FINE AND THAT I HAVE TO BE MORE CAREFUL IN REPLACING THE BULBS. THE CAR CAN BE PARKED, OR ACTIVE. THERE IS NOW WARNING OR SPECIFIC MILAGE. SEEMS RANDOM. MOST RECENT OCCURRENCE 01/24/2016.

01/21/2016
Components: EXTERIOR LIGHTING
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

HEADLIGHTS STARTED GETTING DIM. REPLACED BULBS WITH NEW HID BULBS. HEADLIGHTS STILL DIM. DEALER CLAIMS WATER IS IN BOTH HEADLIGHTS. REQUIRES ME TO REPLACE BOTH HEADLIGHT ASSEMBLIES FOR $1,000. NOT COVERED UNDER WARRANTY. AS AN ENGINEER I CLAIM POOR DESIGN.

01/21/2016
Components: EXTERIOR LIGHTING,SEATS,ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BURNING OIL ISSUE. FRONT HEAD LIGHT SHORT CIRCUIT OR BURNED OUT. LEATHER SEAT SEPARATED TWICE.

01/17/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXO1******
Summary

LOW BEAM HEADLIGHTS REPEATEDLY STOP WORKING. REPLACED BULBS MULTIPLE TIMES. THEY STOP WORKING EVERY FEW MONTHS. LAST WEEK, THEY BOTH EXTINGUISHED AT THE SAME TIME. HAD TO DRIVE HOME IN THE DARK, UNTIL I REALIZED THE HIGH BEAMS WORKED. TOYOTA WON'T REPAIR THE DEFECT.

01/15/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I ALONG WITH AN ALARMING AMOUNT OF OTHERS HAVE EXPERIENCED THE 2010 PRIUS BEGIN TO BURN OIL AT AN ALARMINGLY HIGH RATE AROUND 60-80K MILES. THIS IS ACCOMPANIED WITH AN EMISSION INTO THE CABIN OF NOXIOUS FUMES DURING HIGH OIL BURN RATE (HEAVIER ACCELERATION) MOMENTS. WE HAVE ALL BEEN TOLD BY THE DEALERSHIPS THAT THIS IS "NORMAL". THIS HAS LED TO BURNING OVER A QUART OF OIL EVERY 1000 MILES, HEADACHES FROM THE FUMES, AND NOW I HAVE FOUND OUT THERE IS SUBSTANTIAL SOOT BUILDUP IN THE ENGINE RESULTING FROM THE OIL BURNING REQUIRING VERY COSTLY REPAIRS. TOYOTA REFUSES TO DO ANYTHING TO HELP OR EVEN ACKNOWLEDGE THE COSTLY ISSUE.

01/13/2016
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AS I WAS DRIVING, I NOTICED THAT WHEN I PRESSED ON THE BRAKES, THE CAR WOULD JERK FORWARD BEFORE COMING TO A STOP. ONCE STOPPED (BUT STILL TURNED ON), THE CAR MADE A BUZZING NOISE I HAD NEVER HEARD BEFORE. NO WARNING LIGHTS CAME ON, AND THE BRAKES DID NOT SQUEAK. AN HOUR LATER, MY HUSBAND DROVE THE CAR HOME FOR ME (I RODE WITH A FRIEND), AND HE REPORTED THAT WARNING LIGHTS CAME ON AND THE BRAKES DID NOT WORK PROPERLY. IN ORDER FOR THE BRAKES TO WORK, HE HAD TO PRESS VERY HARD ON THEM AND ALSO ALLOW MUCH MORE DISTANCE FOR THE CAR TO STOP. HE COULD HAVE EASILY CRASHED INTO THE BACK OF ANOTHER VEHICLE. HE TOOK THE CAR TO THE TOYOTA DEALERSHIP AND WAS INFORMED THE BRAKE BOOSTER ASSEMBLY WOULD HAVE TO BE REPLACED. THIS IS THE SAME COMPLAINT AS A 2010 PRIUS RECALL, BUT MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL, SO I DID NOT RECEIVE A NOTICE IN THE AIL. ALSO, WE HAD TO PAY $3008 TO HAVE THE BRAKE BOOSTER ASSEMBLY REPLACED. THE CONSUMER REFERENCED RECALL # 13V235000. UPDATED 02/11/16. *JB

12/30/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

HEADLIGHT OUT LAST YEAR. REPLACED BOTH. ONE HEADLIGHT OUT THIS MONTH. REPLACED THE ONE WITH PREVIOUS YEAR GOOD BULB. NOW, BOTH LOW BEAMS OUT, ONLY HIGH BEAMS WORK. *JS

12/29/2015
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/25/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

CHECK HYBRID SYSTEM CAR SHUTS OFF AND CAN NOT RESTART, TRIED SYSTEM RESET PER MANUAL BUT WOULD NOT CLEAR HYBRID. TOWED TO DEALER, DTC CODE P3004-800, TECH SAID THIS WAS THE ONLY CODE, HAD RECALL EOE REFLASH 04-14-2014 IPM EXTENDED 15 YEARS. CAR WAS IN MOTION PER WIFE. (IT HAD BEEN RAINING) THE DTC P3004-800 POWER CABLE MALFUNCTION

12/21/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

CAR WOULD NOT DRIVE, OR REVERSE IT SHIFTS TO NEUTRAL SINCE FIRST WEEK I BOUGHT THE CAR IN AUG 2010. I BOUGHT A TOYOTA PRIUS III 2010 (FROM THE DEALERSHIP TOYOTA OF KEARNEY MESA IN SAN DIEGO) IN 2010. THE CAR FROM THE BEGINNING WOULD SHIFT BACK TO NEUTRAL WHEN I SET IT TO DRIVE OR REVERSE. I BOUGHT THE CAR AND AM THE ONLY OWNER). AFTER I ENCOUNTER THIS, WITHIN THE WEEK I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT IT (SAN DIEGO KEARNY MESA) AND THEY TOLD ME THAT IT WAS NOT A PROBLEM. YES, IT WAS A PROBLEM AND THEY REFUSED TO FIX IT. THIS HAS HAPPEN TO MY CAR FROM WEEK 1. NOW 5 YEARS LATER, TODAY, THE CAR WOULD NOT ENGAGE IN "D" OR REVERSE. I TRIED AT LEAST FOR 10 MINUTES. I CALLED A DEALERSHIP NOW IN SEATTLE (SINCE I TAKE MY CAR HERE FOR SERVICE) AND I WAS TOLD THAT THEY NEVER HEARD ABOUT IT. I SEARCHED ONLINE AND I FOUND THAT THIS PROBLEM/BUG DOES HAPPEN. TODAY I COULD NOT SET MY CAR TO DRIVE OR REVERSE FOR ABOUT 10-15 MINUTES. IT'S A SAFETY ISSUE. MY STEPS: 1. DEPRESS POWER BUTTON (TO TURN ON) 1.1. WAIT ABOUT 5-10 SECONDS 2. DEPRESS THE BREAK + ENGAGE IN D (DRIVE) OR (R) REVERSE. 3. THE CAR GOES TO "N" NEUTRAL AND CANNOT BE PUT IN GEAR DRIVE OR REVERSE. 4. TURN CAR OFF. GO BACK TO STEP 1 UNTIL YOUR CAR ENGAGES.

12/17/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/17/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I REPLACED BOTH HEADLAMPS AFTER HAVING THE PASSENGER SIDE LOW BEAM GO OUT ABOUT TWO WEEKS AGO. THIS MORNING ON MY WAY TO WORK, IN THE DARK, I HAD THAT SAME LAMP GO OUT AGAIN. I TURNED AROUND TO HEAD BACK HOME WHEN THE DRIVER SIDE LAMP WENT OUT AS WELL. I WAS ONLY A FEW BLOCKS FROM HOME AT LEAST BUT THIS IS COULD HAVE BEEN INCREDIBLY DANGEROUS.

12/14/2015
Components: ENGINE
Incident Date: 12/13/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CHECK ENGINE AND GENERAL WARNING LIGHTS ILLUMINATED. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V536000 (ENGINE AND ENGINE COOLING, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

12/11/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/30/2015
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKNDUSA******
Summary

ON MAY 30, 2015, OUR HOME BURNED TO THE GROUND. THE FIREFIGHTERS ARE CERTAIN THE CAUSE OF THE FIRE WAS MY 2010 PRIUS - THEY KNOW THE FIRE STARTED IN THE REAR OF THE GARAGE, THE ONLY OTHER ITEM IN THAT AREA WAS A BICYCLE. ARSON, FAULTY WIRING AND ACCIDENTS WERE RULED OUT. INVESTIGATIONS CONTINUE, BUT THEY HAVE IDENTIFIED AN ARC BETWEEN THE BATTERY AND THE RELAY SWITCH. MY HOMEOWNERS INSURANCE CARRIER (ERIE) IS TRYING TO DECIDE WHETHER THEY SHOULD EXPEND THE ADDITIONAL $1,500 TO OPEN THE RELAY SWITCH BOX TO SEE IF THEY CAN DETERMINE IF THE ARC WAS THE CAUSE OF THE FIRE, OR A RESULT. FROM THE VIDEO FOOTAGE, IT IS OBVIOUS THAT THE WATER BEING POURED ONTO THE GARAGE INCREASED THE INTENSITY OF THE FIRE, WHICH WAS DUE TO THE MAGNESIUM BATTERY. THESTARPRESS.COM HAS ALL THE VIDEO: HTTP://WWW.THESTARPRESS.COM/VIDEOS/NEWS/2015/06/03/28436619/ WE WERE TRAPPED IN AN UPSTAIRS BEDROOM FOR 40 MINUTES - AND GIVEN UP FOR DEAD BEFORE THE 911 OPERATORS HEARD MY LABORED BREATHING OVER THE STILL-OPEN PHONE LINE. A HEROIC FIREFIGHTER THREW HIMSELF THROUGH THE WALL OF OUR SECOND-STORY BEDROOM TO RESCUE US. MY HUSBAND WAS NOT BREATHING WHEN HE WAS REMOVED FROM HOME, BUT WE HAVE BOTH RECOVERED. WE HAD BEEN OUT TO DINNER EARLIER IN THE EVENING, BUT THE CAR HAD BEEN PARKED IN OUR GARAGE FOR SEVERAL HOURS. I HAVE HEARD OF MANY OTHER PRIUS FIRES, AND WANTED TO ALERT YOU TO OUR EXPERIENCE.

12/09/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BOTH HEADLIGHTS (LOW BEAM) GO OUT AT THE SAME TIME. NO APPARENT ISSUE WITH THE FUSES. REPLACEMENT BULBS EXPERIENCE A SHORTER THAN EXPECTED (APPROX. 6 WEEKS) LIFE BEFORE BURNING OUT AGAIN.

12/05/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

REPETITIVE AND FREQUENT LOW BEAM BULB FAILURES. REPLACEMENT BULBS LASTING ONLY 3 TO 6 MONTHS BEFORE NEEDING TO BE REPLACED AGAIN. ALWAYS DRIVE WITH THE HEADLIGHTS ON LOW BEAM DURING THE DAY.

12/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY CARS LOW BEAM HEADLIGHTS FAIL QUITE OFTEN; SOMETIMES LASTING LESS THAN TWO WEEKS. AT OTHER TIMES, THE BULBS PUT OUT VERY LITTLE LIGHT. THE FAILURES MOST OFTEN HAPPEN WHEN THE LIGHTS ARE FIRST TURNED ON, OR WHEN SWITCHING BETWEEN HIGH AND LOW BEAM.

12/03/2015
Components: ENGINE
Incident Date: 11/01/2015
Crash: No
Fire: No
Summary

MY PRIUS IS BURNING AN EXCESSIVE AMOUNT OF OIL. MORE THAN A QUART EVERY 1000 MILES.

12/02/2015
Components: STRUCTURE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

ONGOING PROBLEM SHOULD HAVE REPORTED MUCH EARLIER. BODY PARTS ARE PLASTIC--LIKELY TO REDUCE WEIGHT--COUPLED WITH UNDERSURFACES TO IMPROVE AERODYNAMICS AND MPG. THE FRONT "SPOILER" IS SET TOO LOW AND SNAGS WHEEL CHOCKS WHEN PARKING. THIS SNAGGING TEARS CONNECTORS IN A "CASCADE" TO LOOSEN OR TEAR FROM OTHER PARTS. AT ABOUT 35 MPHTHE LOOSENED PASSENGER-SIDE INNER FENDER TORE LOOSE ON A MAJOR THOROUGHFARE (FORTUNATELY LOW-TRAFFICED AT THE TIME). IT WAS RUN OVER AND RECOVERED. I ASKED LOCAL DEALERABOUT REPAIR/REPLACEMENT BUT COULDN'T GET SPECIFICS AND LET IT SLIDE. THIS INNER FENDER PROVIDES STRUCTURAL INTEGRITY AS WELL AS SHIELDING THE WASHER TANK AND PARTS OF THE ENGINE COMPARTMENT'S INNARDS. LACKING THAT INTEGRITY, AND WITH SOME CONNECTOR HOLES TORN, WIND GUSTING AT ROAD SPEEDS (AND FURTHER SNAGGING) OFTEN CAUSES THE WRAP-AROUND PART OF THE FRONT BUMPER TO PULL LOOSE FROM ITS "LEGO-LIKE SNAPS" INTO THE FENDER. WERE THINGS TO TEAR LOOSE AT ROAD SPEEDS ON A BUSY HIGHWAY THE "SHRAPNEL" COULD CAUSE MAJOR ACCIDENTS. SPECIFIC DATES UNKNOWN-HAS BEEN A CONTINUING ISSUE. --SO DATE BELOW IS, THEREFORE, ARBITRARY.

12/02/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/02/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

HEADLIGHTS CONTINUE TO BURN OUT. WE HAVE CHANGED ONE OR BOTH HEADLIGHTS AT LEAST SIX TIMES SINCE MAY 2015. THIS HAPPENS UNEXPECTEDLY, GOING DOWN THE ROAD AT NIGHT ONE OR BOTH HEADLIGHTS WILL BURN OUT. WHEN YOU CHANGE THEM, WILL LAST A COUPLE WEEKS TO MONTHS. VERY SCARY WHEN GOING DOWN A TWO LANE BACK COUNTRY ROAD AT NIGHT. ANY HELP WOULD BE GREATLY APPRECIATED.

12/01/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BOTH HEADLIGHTS GO OUT AT THE SAME TIME WHILE DRIVING. FIRST TIME THEY JUST HAD TO BE SCREWED IN BUT NOW A MONTH LATER THEY ARE BOTH OUT AGAIN. HAS THERE BEEN A RECALL?

11/16/2015
Components: ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

MY CAR IS CONSUMING ABOUT 1 QUART OF OIL EVERY THOUSAND MILES, SOMETIMES EVEN MORE. I HAVE ALWAYS GOT THE OIL REPLACED IN A VERY TIMELY MANNER AND WITH ONLY AROUND 118,000 MILES ON IT, THIS IS VERY TROUBLING. MY DEALERSHIP IS AWARE OF THIS PROBLEM AND THEY HAVE CHARGED ME UPWARDS OF $4,000 TO REPLACE THE HEAD GASKET AND THE OIL PAN GASKET SAYING IT WOULD SOLVE THE PROBLEM, WHICH IT DIDN'T. THEY DID THE OIL COMPRESSION CHECK WITH NO SIGN OF WHERE THE OIL WAS GOING AS THERE WERE NO ADDITIONAL LEAKS ACCORDING TO THEM. THEY REFUSE TO THINK THIS IS A PROBLEM, WHICH I THINK IS A BLATANT LIE. THEY KNOW THAT THIS SHOULDN'T BE THE CASE AND WANT ME TO GET THE ENGINE REBUILT FOR AN ADDITIONAL $4,500, WHICH IS RIDICULOUS FOR A CAR WITH SUCH LOW MILEAGE. I WANT TOYOTA TO FIX THIS PROBLEM NOW. I AM VERY CONCERNED ABOUT MY SAFETY AS I HAVE TO CONSTANTLY KEEP ADDING OIL, WHICH IS WRONG!

11/12/2015
Components: SERVICE BRAKES
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

LOSS OF BRAKE PRESSURE, WITH INSUFFICIENT BREAKING TO HOLD AT A STOP WHILE IN DRIVE. WARNING LIGHTS FOR BRAKE SYSTEM, ABS, ELECTRONIC BRAKE SYSTEM (YELLOW EXCLAMATION POINT IN A CIRCLE), AND TRACTION CONTROL. DIAGNOSED BY BROWN TOYOTA IN CHARLOTTESVILLE VA AS FAULTY BRAKE BOOSTER, ACCUMULATOR, AND MASTER CYLINDER. BROWN TOYOTA SAID IT WAS A RECURRING PROBLEM THEY HAVE ENCOUNTERED AND THEY HAVE BEEN IN CONTACT WITH TOYOTA HEADQUARTERS ABOUT IT. ESTIMATE WAS $5800. TOYOTA CUSTOMER SERVICE WAS CONTACTED. WAS TOLD IT IS NOT ONE OF THE 2010 CARS COVERED BY THE RECALL DESPITE BEING THE SAME FAILURE AND NO COMPENSATION WAS OFFERED.

10/30/2015
Components: AIR BAGS
Incident Date: 10/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 18 MPH WHEN ANOTHER VEHICLE DRIVING IN THE OPPOSITE DIRECTION CRASHING INTO THE DRIVER'S SIDE OF THE VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT HAD TO BE PRIED OUT OF THE VEHICLE AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE CONTACT SUSTAINED THREE FRACTURED BONES IN THE RIGHT FOOT, 3 TOES, A SEVERE STRAIN IN THE RIGHT ANKLE, AND A CONCUSSION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000. UPDATED 1/4/2016*JS UPDATED 03/01/16*LJ *JS

10/27/2015
Components: ENGINE
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS, 84,000 MILES: EXPERIENCED LOSS OF OIL, TOOK TO DEALER WHO TOPPED OFF AND ASKED ME TO RETURN. RETURNED AT 85,790 MILES AFTER FURTHER LOSS OF OIL (DOWN TWO QUARTS). THE TOYOTA MECHANIC HAD TO CALL TOYOTA, WHO STATED THEY KNEW OF THE PROBLEM. THE PCV STICKS OPEN, RESULTING IN OIL BEING SPRAYED WHERE IT DOESN'T BELONG. REPAIR, WHICH INCLUDES REPLACEMENT OF SEVERAL PARTS, ESTIMATED AT $629.00. THE TOYOTA SERVICE TECH WAS NOT CONFIDENT THE REPAIR WOULD NOT BE NEEDED AGAIN, AND BLAMED USE OF ETHANOL IN GASOLINE AS THE CULPRIT. HOWEVER, ETHANOL HAS BEEN IN USE SINCE WELL BEFORE THIS MODEL WAS RELEASED ON THE MARKET. TOYOTA KNOWS IT HAS A PROBLEM, BUT HAS NOT ISSUED A RECALL.

10/26/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

RECURRING DOUBLE HEADLIGHT FAILURE, SOMETIMES INTERMITTENTLY. NO WARNING OF FAILURE.

10/21/2015
Components: ENGINE
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

RESOLUTION TO EXCESSIVE OIL USE: SWITCH FROM FACTORY RECOMMENDED 0W-20 FULL SYNTHETIC TO MOBILE 1 HIGH MILEAGE 5W-30 FULL SYNTHETIC.

10/21/2015
Components: SERVICE BRAKES
Incident Date: 10/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

VEHICLES BRAKES ARE SPONGY AND UNPREDICTABLE. THE DEALER RECOMMENDED TO DO A BRAKE FLUID EXCHANGE AND NOW THE PROBLEM HAS GONE AWAY. THIS ISSUE SEEMS VERY SIMILAR TO NHTSA CAMPAIGN ID NUMBER: 13V235000, WHERE NITROGEN ENTERS THE BRAKE FLUID AND MAKES THE BRAKES LESS RESPONSIVE. HOWEVER, THE DEALER SAID THIS VEHICLE IS NOT COVERED BY THAT RECALL AND I WAS CHARGED $150 FOR THE REPAIR.....UPDATED 12/02/15 *BF THE CONSUMER STATED THE BRAKES FELT SPONGY AND WERE UNPREDICTABLE AT LOW SPEEDS OF LESS THAN 20 MPH. UPDATED 12/28/15. *JB

10/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I LIVE IN WILLIAMSBURG, VA. IT WAS VERY HUMID IN WILLIAMSBURG THIS SUMMER. THE INSIDE OF THE DASHBOARD HAS FUNGUS AND MOLD GROWING IN IT. I UNDERSTAND THAT THIS IS A PROBLEM WITH MANY 2010 PRIUSES. FUNGUS AND MOLD GROWING IN THE DASHBOARD OF THE CAR IS A MAJOR HEALTH HAZARD. I HAVE CONTACTED TOYOTA ABOUT THIS ISSUE AND THEY ARE NOT WILLING TO FIX IT. THE FUNGUS AND MOLD ARE PRESENT AT ALL TIMES. THE DEALER IS QUOTING $2,000 AS THE COST TO FIX THIS DEFECT IN THE 2010 PRIUS.

10/07/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/10/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAMS FAILED TO ILLUMINATE PROPERLY. ADDITIONALLY, THE LOW BEAMS LIGHTS FAILED TO FUNCTION WHEN DRIVING. THE CONTACT HAD TO APPLY THE HIGH BEAMS WHEN THE FAILURE RANDOMLY RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DRIVER AND PASSENGER SIDE LOW BEAMS BUT THE FAILURE RECURRED THREE YEAR AFTER THE REPAIRS. THE CONTACT REPLACED THREE LIGHTS ON THE DRIVER AND TWO ON THE PASSENGER SIDE FOR THE LOW BEAMS BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

10/02/2015
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 05/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE CURB. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

09/30/2015
Components: SERVICE BRAKES
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

WHEN APPLYING THE BREAKS BEFORE AND OVER RAILROAD TRACKS, THE BREAKING WILL DISENGAGE AND THEN REENGAGE. IT WILL ALSO HAPPEN WITH POT HOLES. YOU GET THE FEELING THE CAR WON'T STOP. THIS HAS BEEN HAPPING FOR YEAR AND THE SERVICE DEPARTMENT GIVES DIFFERENT ANSWERS TO THE CAUSE.

09/30/2015
Components: SERVICE BRAKES
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

WHILE DECELERATING DUE TO APPLICATION OF THE BRAKE PEDAL IF THE VEHICLE ENCOUNTERS A POTHOLE OR OTHER DEEP ROAD IMPERFECTION THE BRAKING CUTS OUT AND THE VEHICLE RESUMES COASTING IMMEDIATELY EVEN THOUGH THE BRAKE PEDAL IS DEPRESSED. HARDER APPLICATION OF THE BRAKE PEDAL IS NECESSARY TO RESUME VEHICLE BRAKING. SUBSEQUENT BRAKING POWER IS MUCH REDUCED COMPARED TO NORMAL BRAKING AND SIGNIFICANTLY HARDER BRAKE PEDAL PRESSURE IS NECESSARY. NORMAL BRAKING MAY BE REESTABLISHED BY LIFTING THE FOOD OFF THE BRAKE PEDAL COMPLETELY AND RE-DEPRESSING THE BRAKE PEDAL. THE SEVERITY OF THE SUDDEN LOSS OF BRAKING (COMPLETE LOSS OF BRAKING) IS SHOCKING, ALARMING, AND PANIC ENDUCING AND RESULTS IN WHIPLASH TO THE VEHICLE OCCUPANTS AS THE PASSENGERS, BEING UNCONSCIOUSLY BRACED FOR DECELERATION, ARE SUDDENLY JOLTED BACK INTO THEIR SEATS. WHEN ANOTHER VEHICLE IS LOCATED IN FRONT OF THE VEHICLE THE SUDDEN LOSS OF BRAKING AND SUBSEQUENT WEAK BRAKING POWER DESPITE STRONG BRAKE PEDAL DEPRESSION IS HIGHLY ALARMING. THE MOST REPRODUCIBLE SITUATION IN WHICH THIS HAPPENS IS ON DRY PAVEMENT WHILE EXITING A HIGHWAY AND DECELERATING ON A STRAIGHT OR SLIGHTLY CURVED EXIT RAMP WITH ONE OR MORE POTHOLES. THE PHENOMENON OCCURS IN OTHER CIRCUMSTANCES AS WELL WHERE A POTHOLE IS ENCOUNTERED WHILE THE VEHICLE IS UNDER BRAKING.

09/28/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

WE PURCHASED THE CAR USED FROM A TOYOTA DEALERSHIP IN SPRING OF 2013. WE HAD NEVER HAD TO REPLACE THE HEADLIGHTS UNTIL ONE SIDE HAD STOPPED WORKING IN MAY 2015. AS WE ALWAYS HAVE DONE WITH OUR VEHICLES, WE WENT TO AN AUTO PARTS STORE AND BOUGHT THE CORRECT HEAD LIGHTS FOR OUR MAKE, YEAR & MODEL. WE REPLACED BOTH OF THEM IN MAY AND IN AUGUST (3 MONTHS LATER), BOTH HAD GONE OUT WITH THE INITIAL OUTAGE HAVING OCCURED WHILE I WAS USING THEM IN THE DARK ON A FREEWAY. LUCKILY I HAD BRIGHTS THAT STILL WORKED BUT I HAVE SINCE HAD TO REPLACE BOTH LIGHTS AGAIN AND THEY STILL REMAIN UN-WORKING. I AM SCHEDULING REPAIRS, HOWEVER, THIS SEEMS TO BE A MAJOR DEFECT EITHER IN THE ELECTRICAL ENGINEERING OR POSSIBLY RELATED TO FUSE SHORTAGES. WE HAVE MADE SEVERAL PHONE CALLS TO REPAIR SHOPS, OTHER PRIUS OWNERS, AS WELL AS READ MANY SAFETY CONCERN FORUMS REGARDING THIS VERY POPULAR ISSUE EVEN WITH 2010 MODELS. I UNDERSTAND TOYOTA SEEMS TO TAKE NO RESPONSIBILITY FOR THE HIGH-RISK HEADLIGHT FAILURE IN PRIUS MODELS UP TO 2009 BUT THIS SEEMS FLAT OUT RIDICULOUS AND I SHOULD NOT BE REQUIRED TO RETURN HOME BEFORE DARK OR BE FORCED TO DRIVE WITH MY BRIGHTS WHILE ONCOMING TRAFFIC FLASHES AT ME AS IF I'M BEING INCONSIDERATE.

09/16/2015
Components: HYBRID PROPULSION SYSTEM
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE CONTACT STATED THAT THE REMEDY FAILED TO REPAIR THE FAILURE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE INVERTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

09/16/2015
Components: AIR BAGS
Incident Date: 06/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I HIT A CAR ON THE FRONT LEFT SIDE OF MY CAR AS HE PULLED SUDDENLY OUT IN FRONT OF ME. THE FORCE AND ANGLE CAUSED MY CAR TO ROLLOVER 3-4 TIMES. THE DRIVER FRONT OR SIDE AIRBAGS DID NOT DEPLOY. THE CAR ROLLED OVER 3-4 TIMES COMPLETELY. IT CRUSHED THE CAR TOTALLY. PASSENGER SIDE AIR BAG (AND NO PASSENGER IN THE CAR) WENT OFF BUT NOT DRIVER SIDE AIRBAG.

09/13/2015
Components: AIR BAGS
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE AIR BAG WARNING LIGHT ACTIVATED AND THE INDICATION OF THIS LIGHT INDICATES THE AIR BAGS WILL NOT DEPLOY. THE TOYOTA DEALER HAS DETERMINED THAT THE SPIRAL CABLE HAS WARN OUT.

08/29/2015
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/27/2015
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON FEBRUARY 27, 2015, OUR HOUSE BURNED IN THE MIDDLE OF THE NIGHT WHILE WE WERE ASLEEP. THE FIRE STARTED IN THE NEAR VICINITY OF THE RIGHT FRONT HEADLIGHT OF THE 2010 TOYOTA PRIUS. THE CAR HAD BEEN SERVICED JUST BEFORE THE FIRE ON FEBRUARY 25, 2015 AT THE LOCAL TOYOTA DEALERSHIP. THE CAR WAS OFF AT THE TIME AND THE KEY WAS NOT IN THE CAR AT THE TIME OF THE FIRE. WHILE WE WERE SLEEPING, THE CAR EVIDENTLY CAUGHT FIRE SPONTANEOUSLY AT APPROXIMATELY 2 A.M. WHILE IT WAS PARKED IN THE GARAGE. THE GARAGE DOOR WAS CLOSED. BY THE TIME WE WOKE UP, THE GARAGE WAS FULLY ENGULFED IN FLAMES. WE WERE ABLE TO ESCAPE THE FIRE. HOWEVER, OUR HOUSE WAS TOO SEVERELY DAMAGED (FIRE, SMOKE AND WATER) AFTER THE FIRE TO BE LIVABLE, AND IT IS CURRENTLY BEING REBUILT. OUR FAMILY OF FOUR (HUSBAND, WIFE AND TWO CHILDREN, 15 AND ALMOST 11 YEARS OLD) IS CURRENTLY LIVING IN A RENTAL HOUSE. WE LOST ALL THREE OF OUR CARS (THE OTHER CARS WERE A DODGE DURANGO AND A HONDA ACCORD) AND A MAJORITY OF OUR POSSESSIONS. DAMAGES ARE ESTIMATED TO BE LIKELY IN EXCESS OF $500,000 INCLUDING HOUSE, CARS, DAMAGE TO LANDSCAPING, PERSONAL PROPERTY, FURNITURE, CLOTHING, ETC. OUR HOMEOWNER'S INSURANCE IS SEEKING A SUBROGATION CLAIM AGAINST TOYOTA FOR THE EXPENSES INCURRED REGARDING OUR CLAIM. THE PRIUS IS SCHEDULED TO HAVE A DECONSTRUCTIVE EXAM SOON WITH MULTIPLE PARTIES PRESENT AND IS CURRENTLY BEING HELD AS EVIDENCE.

08/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

I PURCHASED THE CAR NEW IN 2010. ABOUT A YEAR AGO, THE HEADLIGHT BULBS STARTED BURNING OUT REPEATEDLY, AS WELL AS THE MARKER BULBS AND THE LICENSE PLATE BULBS. THE LAST INCIDENT WAS CHILLING. I RETURNED FROM A TRIP, GOT OFF THE PLANE, PICKED UP MY CAR AT AIRPORT PARKING, TURNED ON THE HEADLIGHTS AND THEY WERE BOTH OUT. I HAD TO DRIVE 45 MILES HOME AT 10 PM EITHER WITHOUT HEADLIGHTS OR WITH MY BRIGHTS ON. IT WAS TERRIFYING. THE BULBS HAD BEEN REPLACED WITHIN THE PREVIOUS 6 MONTHS. THIS IS A SERIOUS DEFECT THAT NHTSA AND TOYOTA MUST ADDRESS. I HAVE FRIENDS WHO ARE HAVING SIMILAR PROBLEMS. ADDITIONALLY, THE HEADLIGHT CASINGS ARE MARRED, WHICH DIMINISHES VISIBILITY. TOYOTA CLEARLY HAS USED DEFECTIVE PARTS TO ENCASE THE HEADLIGHTS. AGAIN, MY FRIENDS WITH PRIUSES HAVE THE SAME ISSUE.

08/24/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/19/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE VEHICLE RUNS OK AND A FEW MINUTES LATER THE YELLOW TRIANGLE TURNS ON, AS WELL AS THE CHECK ENGINE LIGHT AND THE VEHICLE STARTS TO LOSE POWER. AFTER A FEW MORE MINUTES THE RED STEERING WHEEL LIGHT COMES ON ALONG WITH THE "CHECK HYBRID SYSTEM" MESSAGE AND THE REST OF THE LIGHTS AND THE VEHICLES LOSES ALL POWER AND STOPS. IT WILL NORMALLY TURN BACK ON BUT THERE WAS ONE OCCASION WHERE IT DIDN'T AND MY HUSBAND HAD TO PUSH THE CAR TO A PARKING LOT. I TOOK THE CAR IN ON THE RECALL WHICH SHOULD COVER THIS BUT ALL THEY DID WAS UPDATE THE SOFTWARE AND BLAME THE ISSUE ON A CAR ACCIDENT. I DON'T KNOW IF THIS IS TRUE AS JUST PURCHASED THE VEHICLE BUT IT SOUNDS TO ME THAT THEY COULD HAVE FIXED THE ISSUE UNDER THE RECALL.

08/21/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THIS HAPPENED TWICE. THE FIRST TIME I WAS DRIVING 40MPH, THE CHECK ENGINE LIGHT CAME ON AND THEN THE ACCELERATOR STOPPED WORKING. THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND I GUIDED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WOULD START BUT THE ACCELERATOR WOULD NOT FUNCTION AND THE (DIGITAL) SPEEDOMETER NUMBERS DISAPPEARED. I BROUGHT THE CAR TO THE DEALERSHIP WHERE THEY REPLACED A VALVE AND TOLD ME IT WAS FIXED. TWO DAYS LATER (AFTER DRIVING THE CAR WITHOUT INCIDENT ON SEVERAL TRIPS FOR AT LEAST 40 MILES) THE SAME EXACT THING HAPPENED, HOWEVER THIS TIME I WAS TRAVELLING 50 MPH WHILE ENTERING A VERY BUSY HIGHWAY DURING RUSH HOUR.

08/11/2015
Components: SERVICE BRAKES
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE HAD THIS PROBLEM EVER SINCE I BOUGHT THIS CAR USED FROM A TOYOTA DEALERSHIP. IF I DRIVE OVER AN UNEVEN SURFACE, POTHOLE, ETC., MY CAR WILL SKIP AND THEN LURCH FORWARD. IT IS WORST ON WET ROADS. I HAVE TROUBLE STOPPING IT. ON SNOW I HAVE LITTLE TO NO TRACTION. I GOT A NEW SET OF TIRES AND I WASTED MY MONEY. NO DIFFERENCE. I DON'T FEEL SAFE DRIVING THIS VEHICLE. I HAVE BEEN DRIVING FOR YEARS, HAD MANY DIFFERENT VEHICLES, DRIVE AS PART OF MY JOB, AND HAVE NEVER EXPERIENCED ANYTHING LIKE IT. CONTACTING TOYOTA ABOUT IT WAS A WASTE OF TIME. I HAVE SPOKEN TO OTHER PRIUS 2010 OWNERS AND EVERY ONE SAYS THE SAME THING ABOUT HOW IT HANDLES WHEN GOING OVER BUMPS. THE SKIP AND LURCH COULD EASILY RESULT IN A REAR END COLLISION. I THINK THIS IS SOMETHING TOYOTA JUST DOESN'T WANT TO ADMIT TO AS BEING A PROBLEM.

08/06/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE VERY DEEM AND VISIBILITY WAS DIMINISHED. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT WAS OUT AND TWO DAYS LATER THE DRIVER SIDE LOW BEAM FAILED. THE LIGHT BULBS WERE REPLACED. THE CONTACT MENTIONED THAT THE LOW BEAM HEADLIGHT BULBS WERE REPLACED A TOTAL OF FOUR TIMES. THE VEHICLE WAS NEVER TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC TO GET A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

08/04/2015
Components: AIR BAGS
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

AIRBAG LIGHT TURNED ON AND WAS DIAGNOSED AS 'FAULTY AIR BAG ON DRIVER SIDE DUE TO WIRING HARNESS ISSUE'. I DID NOT EXPECT TO PAY FOR THIS REPAIR AS AIRBAGS ARE FEDERALLY REGULATED 'SAFETY' ITEMS. CAR WAS JUST OUT OF WARRANTY. I DID MAKE A CLAIM TO TOYOTA AND PART WAS PAID FOR. HOWEVER, WORLD TOYOTA IN ATLANTA DID CHARGE ME $293 FOR THE LABOR. I WOULD APPRECIATE ANY INFORMATION YOU CAN OFFER ON THIS MATTER.

07/24/2015
Components: EXTERIOR LIGHTING
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ONE OR BOTH HEADLIGHTS AND FRONT PARKING LIGHTS HAVE HAD TO BE REPLACED FOUR TIMES NOW, STARTING IN 2012. LATEST INCIDENT IS JULY 2015.

07/24/2015
Components: SERVICE BRAKES
Incident Date: 07/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

CAR SEEMS TO LURCH FORWARD BEFORE STOPPING WHEN BRAKING ON A ROUGH SURFACE. THIS IS AN ONGOING PROBLEM. DESPITE NHTSA NOTICE THAT THERE IS A SOFTWARE FIX AVAILABLE FOR SOME 2010 PRIUSES, TOYOTA MAINTAINS MY CAR IS NOT INCLUDED IN THE BATCH THAT WAS TO RECEIVE THEM. UPDATE 9/15/15*CW UPDATED 12/06/2017*CN

07/24/2015
Components: ENGINE
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

EXCESSIVE OIL CONSUMPTION, 2-3 QT PER 5000 MILES.

07/22/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 11/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AS MANY PREVIOUS OWNERS DESCRIBED, I AM ALSO HAVING PROBLEMS WITH THE BRAKES AT LOW SPEED SINCE THE BEGINNING OF OWNING THIS VEHICLE (OCTOBER 2009). DEALER COULDN'T REPLICATE THE PROBLEM. ALTHOUGH THE CAR WENT THROUGH THE RECALL FOR THE BREAK SYSTEM IS STILL HAVING THE SAME ISSUE EVER SINCE. THE OTHER ISSUE WITH THE BRAKES HAPPENS AFTER RAIN. IT MAKES A SCREECHING NOISE WITHOUT PERFORMANCE BEING EFFECTED. IT GOES AWAY USUALLY WITHIN A HALF AN HOUR. THIS HAS BEEN AN ONGOING THING TOO FOR FEW YEARS BY NOW. THE OTHER ISSUE I HAD AS WELL AS OTHERS IS DIMMING OF LIGHTS THAT HAS BEEN OCCURRING SINCE LAST YEAR. WE NEEDED TO SWITCH THE LIGHTBULBS MORE FREQUENTLY THAN SEEMS NORMAL. DIDN'T EVEN THINK IT WAS OUT OF THE ORDINARY UNTIL I READ THE COMMENTS HERE ABOUT IT. THE OTHER PROBLEM I STARTED TO HAVE IS WITH A STEREO DISPLAY SYSTEM AND THE VOICE ACTIVATION FOR THE BLUETOOTH. THE DISPLAY HAD SOME WEIRD LINES ON IT AFTER A VERY COLD OR A VERY HOT DAY (RADIO WAS WORKING FINE JUST THE DISPLAY WAS NOT WORKING PROPERLY). EVENTUALLY GOES BACK TO NORMAL BUT THIS STARTED HAPPENING THE LAST YEAR OR SO. THE SAME TIME ALSO HAD A PROBLEM WITH THE VOICE ACTIVATION UNIT WHICH TURNED ON UNEXPECTEDLY AND TURNED BACK ON IN 10 SECONDS AFTER EACH TIME I TURNED IT OFF. THIS WAS HAPPENING FOR A GOOD 30 MIN AT THAT TIME. THIS ONLY OCCURRED TWICE BUT BOTH TIMES WAS AFTER A HOT DAY LAST SUMMER. THIS YEAR SO FAR HAVEN'T HAPPENED YET.

07/20/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

I WAS DRIVING HOME FROM HAVENLOCK, NC ON US 70, US 258, US 58 AND US 264. I NOTICED THAT MY LOW BEAM HEADLIGHTS WERE VERY DIM MAKING IT VERY HARD TO SEE ROAD MARKING OR SIGNS. THERE IS A STRETCH OF US 58 WHERE THEY ARE REPAVING AND THEY ARE NO ROAD MARKING AT ALL AND I COULD NOT SEE WHERE MY LANE (2 WAY TRAFFIC). I CONSIDERED THIS A VERY SERIOUS PROBLEM THAT THE HEADLIGHT ARE DIM AND COULD HAVE LED TO A VERY SERIOUS ACCIDENT. I HAVE NOTICED THAT OTHERS HAVE COMPLAINED ABOUT THE SAME PROBLEM WITH THE PRIUS 2010. NOT ABLE TO SEE MORE THAN 30 FEET AHEAD ON A VERY DARK NIGHT IS VERY SCARY AND HAD ME SHAKING.

07/14/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/29/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

THE LOW BEAM HEADLIGHTS ON THIS CAR HAVE BEEN BURNING OUT FREQUENTLY (APPROXIMATELY EVERY SIX MONTHS) SINCE THIS FIRST INCIDENT. IN ONE INCIDENT IN DECEMBER, 2014, BOTH LIGHTS BURNED OUT AT THE SAME TIME.

07/04/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THE VEHICLE'S FUEL GUAGE BECAME STUCK CAUSING ME TO RUN OUT OF FUEL ON A BUSY HIGHWAY ALMOST RESULTING IN AN ACCIDENT. AN ATTEMPT TO REFILL THE TANK WAS ONLY MINIMALLY SUCCESSFUL IN THAT ONLY 3 GALLONS WERE ACCEPTED BY THE TANK.

06/27/2015
Components: ENGINE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WAITING FOR REPLY FROM TOYOTA: INCREASED OIL CONSUMPTION PAST 100K MILES NORMAL FOR A 2010 TOYOTA PRIUS AT 1 QUART PER 2000 MILES? OIL SOOT WIPED FROM EXHAUST PIPE. YELLOW LOW OIL WARNING LIGHT AND BEEP SOUNDS WHEN MAKING HARD TURNS. ON JUNE 1, 2015 AT 101131 MILES, OIL LEVEL WAS DOWN 2 QUARTS AND REQUESTED AN OIL CHANGE AND FILTER FROM DEALER. ABOUT 2000 MILES LATER ON JUNE 26, 2015 AT 103300 MILES, 1 QUART OF 5-30 SAE MOBILE 1 FULL SYNTHETIC OIL FOR HIGH MILEAGE CARS WAS ADDED TO TOP OFF.

06/18/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE VEHICLE VEERED TO THE RIGHT. IN ADDITION, THE VEHICLE ACCELERATED IN EXCESS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE FAILURE MILEAGE WAS 15,000.

06/13/2015
Components: ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

VEHICLE SUDDENLY HAS EXCESSIVE OIL CONSUMPTION AT AROUND 110000. SERVICED AT DEALER SINCE NEW, NO LEAKS. NEED TO ADD OIL EVERY 1K MILES. WHEN SERVICE LIGHT CAME ON, DIPSTICK WAS DRY.

06/08/2015
Components: SERVICE BRAKES
Incident Date: 06/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

WE HAVE EXPERIENCED INCONSISTENT BREAK FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. WE NOTICED ALSO THAT THERE WAS A RECALL ON THIS ISSUE IN 2010 BUT OUR PARTICULAR CAR (BY VIN NUMBER) DID NOT QUALIFY. WE THINK THAT THE RECALL SHOULD HAVE INCLUDED A BROADER SAMPLE OF SAME YEAR AND MODEL. WE HAVE BROUGHT THE PROBLEM TO THE ATTENTION OF THE DEALERSHIP SEVERAL TIMES BUT THEY HAVE DISMISSED IT AS NORMAL OPERATION OF BRAKES. WE FEEL VERY UNSAFE IN THE VEHICLE.

06/05/2015
Components: SERVICE BRAKES
Incident Date: 01/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

05/30/2015
Components: SERVICE BRAKES
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I READ THE COMPLAINTS & FOUND ONE LISTED RECENTLY DATED 5/22/15 THAT DESCRIBES THE EXACT PROBLEM I HAVE. MY PRIUS IS A 2010 PURCHASED IN 7/09 & SHORTLY THEREAFTER, I NOTICED THE BRAKING ISSUE. THE FOLLOWING INFO IN QUOTES IS COPIED FROM THE OTHER COMPLAINT WHICH IS THE SAME ISSUE I HAVE - (OTHER COMPLAINT STATED) "WHEN YOU ARE AT LOWER SPEEDS AND HIT A POTHOLE OR BIG BUMP WHILE BREAKING, THERE'S A SUDDEN 'JOLT' AND IT FEELS AS IF THE BREAKS HAVE BEEN COMPLETELY RELEASED MOMENTARILY. IT ALMOST FEELS AS IF THE CAR LURCHES FORWARD. I FEEL IT HEIGHTENS THE CHANCE OF A CRASH DUE TO INCREASED DECELERATION TIME." IT SOMETIMES FEELS LIKE YOU ARE SLIDING ON ICE & HAVE NO CONTROL OVER THE CAR. (AND IT IS SCARY WHEN IT HAPPENS!) I HAD TOYOTA CHECK MY VEHICLE A FEW TIMES, BUT THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM, SO NOTHING WAS FIXED. I THOUGHT IT WAS JUST MY CAR THIS WAS HAPPENING TO. NOW I FIND THAT I AM NOT ALONE IN THIS. THE COMPLAINT I REFERENCED STATED THAT THERE WAS AND A "PREVIOUS INVESTIGATION & PARTIAL RECALL BUT IT DIDN'T AFFECT ALL OF THE 2010 PRODUCTION VEHICLES, JUST A PORTION." I NEVER HEARD ABOUT ANY RECALL OR INVESTIGATION ON THIS. I AGREE WITH THE OTHER COMPLAINT THAT "THIS NEEDS TO BE RE-INVESTIGATED AS MY CAR AND COUNTLESS OTHER CARS (BOTH INVOLVED AND NOT INVOLVED IN THE LAST RECALL) ARE (STILL) MALFUNCTIONING WHEN IT COMES TO THE BREAKING SYSTEM AT SLOWER SPEEDS WHEN ON ROUGH ROADS / ENCOUNTERING POTHOLES / BUMPS." MY CAR STILL HAS THIS PROBLEM EVEN AS IT IS NOW 5 YEARS OLD. WHAT NEEDS TO BE DONE TO CORRECT THIS ISSUE?

05/27/2015
Components: SERVICE BRAKES
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

EXPERIENCE INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES INCREASE.

05/22/2015
Components: SERVICE BRAKES
Incident Date: 05/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE OWNED TWO PRIUS AND BOTH OF THEM HAVE HAD THE SAME BREAKING ISSUE. WHEN YOU ARE AT LOWER SPEEDS AND HIT A POTHOLE OR BIG BUMP WHILE BREAKING, THERE'S A SUDDEN 'JOLT' AND IT FEELS AS IF THE BREAKS HAVE BEEN COMPLETELY RELEASED MOMENTARILY. IT ALMOST FEELS AS THE CAR LURCHES FORWARD. I TRY TO AVOID POTHOLES, ETC ANYWAYS, BUT I AM EXTRA VIGILANT BECAUSE OF THIS ISSUE AS I FEEL IT HEIGHTENS THE CHANCE OF A CRASH DUE TO INCREASED DECELERATION TIME. LAST NIGHT, I WAS COMING UP TO AN INTERSECTION THAT HAD A YIELD SIGN. THE CAR IN-FRONT OF ME STOPPED. I HIT MY BREAKS, BUT WHILE BREAKING, I HIT A POTHOLE (IT AS DARK SO I COULDN'T SEE IT) MY BREAKS SUDDENLY BEHAVED AS DESCRIBED ABOVE - THEY LET GO FOR A MOMENT AND THE CAR SOMEWHAT JOLTED FORWARD. I WAS UNABLE TO STOP IN-TIME AND REAR-ENDED THE DRIVER AHEAD OF ME. I WAS ALWAYS AFRAID THAT BECAUSE OF THIS BREAKING ISSUE THAT THIS WOULD HAPPEN - AND NOW IT HAS. I KNOW THERE WAS A PREVIOUS INVESTIGATION AND A PARTIAL RECALL BUT IT DIDN'T AFFECT ALL OF THE 2010 PRODUCTION VEHICLES, JUST A PORTION. I FEEL THIS NEEDS TO BE RE-INVESTIGATED AS MY CAR AND COUNTLESS OTHER CARS (BOTH INVOLVED AND NOT INVOLVED IN THE LAST RECALL) ARE (STILL) MALFUNCTIONING WHEN IT COMES TO THE BREAKING SYSTEM AT SLOWER SPEEDS WHEN ON ROUGH ROADS / ENCOUNTERING POTHOLES / BUMPS.

05/21/2015
Components: ENGINE
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

SERIOUS OIL CONSUMPTION. TOOK IT TO THREE DIFFERENT TOYOTA DEALERSHIPS AND THEY ALL HAVE SAID THE OIL CONSUMPTION IS WITHIN NORMAL LIMITS. HAVE TO ADD OIL EVERY1000 MILES. I NEVER HAD TO ADD OIL TO A CAR AND THIS MY THIRD TOYOTA. THE THIRD DEALERSHIP EVEN TOLD ME TO TRADE IT IN AND GET A NEW ONE. I HAVE SEEN OTHERS COMPLAIN ABOUT THIS ON CARCOMPLAINTS.COM. TOYOTA SHOULD PAY TO REPAIR THE POSITIONS/ENGINE.

05/21/2015
Components: SERVICE BRAKES
Incident Date: 05/14/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

HAVE OWNED THE CAR SINCE NEW IN 2010. BRAKES EXHIBIT THE SAME ISSUE MENTIONED IN OTHER COMPLAINTS I.E. WHEN GOING OVER BUMPY ROADS, BRAKES "RELEASE" AND RE-ENGAGE CAUSING THE CAR TO NOT STOP QUICKLY. HAD SOFTWARE RECALL DONE BUT DID NOT SIGNIFICANTLY AFFECT. HAVE JUST BEEN LIVING WITH IT BUT AFTER SEEING ALL OTHER COMPLAINTS, THOUGHT I WOULD WEIGH IN WITH THE SAME PROBLEM AS IT APPEARS TO BE A COMMON ISSUE WITH A DESIGN FLAW OF SOME SORT THAT NEEDS TO BE ADDRESSED FOR SAFETY REASONS.

05/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 06/15/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

THIS WAS APPROXIMATELY THE DATE WHEN MY FIRST HEADLIGHT BLEW. THE OTHER HEADLIGHT BLEW WITHIN A COUPLE MONTHS. I WENT FOR THREE YEARS CHANGING HEADLIGHTS EVERY SIX MONTHS OR SO. TWICE, BOTH HEADLIGHTS BLEW AND I HAD TO UNSAFELY DRIVE HOME (70 MILES) WITH MY BRIGHTS ON. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT THIS MODEL AND YEAR HAD A WIRING HARNESS "BULLET" AND THE COST TO REPLACE IT WAS ON ME. AT THE TIME, THAT WAS ALMOST $400, WHICH I DID NOT HAVE. THIS ISSUE HAS CAUSE ME TO REPLACE ONE (SOMETIMES BOTH) HEADLIGHTS EVERY SIX MONTHS (IF I'M LUCKY TO GO THAT LONG). IT HAS ALSO CAUSED THE HEADLIGHT HOUSING TO OVERHEAT AND HAS MADE THE INSIDE OF THE HOUSING "FUZZY." THIS, IN TURN, MAKES IT NEARLY IMPOSSIBLE TO SEE IN THE DARK WITH JUST MY DIM LIGHTS ON SO DRIVING AT NIGHT IS DANGEROUS. TOYOTA NEEDS TO MAKE THIS A RECALL BECAUSE IT IS DANGEROUS. BOTH HEADLIGHTS GOING OUT AT ONE TIME BECAUSE OF A FAULTY WIRING HARNESS CREATES A DANGEROUS SITUATION. HAVING TO DRIVE WITH MY BRIGHTS ON CREATES A DANGEROUS SITUATION FOR ONCOMING TRAFFIC. DRIVING AT NIGHT WITH MY DIMS ON IS LIKE DRIVING WITH NO LIGHTS ON AT ALL.

05/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

VEHICLE'S BRAKE LAMP BULBS STOPPED WORKING (HEADLAMPS ON/OFF NO CHANGE EXCEPT THE UPPER BULB ON THE REAR LIGHTS ARE ILLUMINATED W/HEADLAMPS/HIGH BEAMS ON AS THEY SHOULD BE WHILE THE REST OF THE LIGHT IS INDIFFERENT TO BRAKE PEDAL APPLICATION, CHANGING FROM PARK/DRIVE ETC). THE BULBS WERE REPLACED BUT THE ISSUE PERSISTS, SUSPECT IT IS SOMETHING TO DO WITH THE WIRING HARNESS. PLEASE REMEDY BECAUSE ANY ELECTRICAL DIAGNOSTIC IS HUNDREDS OF DOLLARS AT THE DEALERSHIP AND MAY NOT EVEN BE OBLIGATORY IF A KNOWN ISSUE & COST EFFECTIVE SOLUTION EXIST. REGARDLESS OF COST TOYOTA SHOULD OFFER ANY REMEDY THAT PROTECTS THE SAFETY OF THEIR CONSUMERS. I JUST DON'T WANT TO HAVE TO PAY A BUNCH OF MONEY TO DETERMINE THE PROBLEM WAS A LOOSE SCREW. ANYWAY, FAULTY BRAKE/TAIL LIGHTS INCREASE THE POSSIBILITY OF COLLISION & ENDANGER OTHER DRIVERS WHEN A DEFECT OF THIS NATURE PRESENTS ITSELF. BOTH RIGHT & LEFT ARE AFFECTED, THERE IS NO VISIBLE WARNING THE VEHICLE IS SLOWING RATHER THAN DRIVING, STOPPED, IDLING, OR ACCELERATING.

05/20/2015
Components: SERVICE BRAKES
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

CAR CAME OUT OF THE CAR WASH AND AS I GOT READY TO PULL OUT THE BRAKE LIGHT CAME ON AND THERE WAS A RAPID BEEP. PUSHED ON THE BRAKES AND FELT NO RESISTANCE LIKE BRAKES DID NOT EXIST. HAD THE CAR TOWED TO THE DEALER (RIGHT TOYOTA ON FRANK LLOYD - SCOTTSDALE AZ) - DEALER RAN A SOFTWARE TO FIX IT (PART OF A RECALL) BUT THAT DID NOT FI X THE ISSUE. DEALER ASKED ME TO HAVE HYDRO BOOSTER PUMP AND THE ASSEMBLY REPLACED - THEY CHARGED ME $4200 FOR PARTS AND LABOR. I WAS FORCED TO PAY AS THEY SAID THEY TRIED TO FIX IT THROUGHT HE SOFTWARE BUT IT DID NOT. I FEEL THAT TOYOTA IS REPSONSIBLE FOR THE SYSTEM FAILURE - THE BRAKES ARE CRITICAL - THEY SUDDENLY STOPED WORKING. IT COULD HAVE BEEN FATAL IF I WAS ON THE ROAD WHEN IT HAPPENED. THE FAILURE SHOULD BE GRADUAL AND THERE SHOULD BE A CERTAIN WARNING IF THE PUMP WAS MALFUNCTIONING. I NEED YOUR HELP IN RESOLVING THIS. TOYOTA SHOULD BE RESPONSIBELF RO PAYING THE INVOICE.

05/18/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

WHEN FLASHING THE LOW BEAMS/HIGH BEAMS ON/OFF I ROUTINELY BLOW THE LOW BEAM BULBS. NOT BOTH AT THE SAME TIME BUT EVENTUALLY BOTH WILL BLOW. I UNDERSTAND FROM READING FORUMS THAT THIS IS A KNOWN PROBLEM HOWEVER TOYOTA WILL NOT ADDRESS IT UNLESS YOU ARE UNDER THE 36K WARRANTY. THIS SHOULD BE A MANDATORY RECALL.

05/17/2015
Components: ENGINE
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BURNING OIL 1 QUART EVERY 1000 MILES. OIL CONSUMPTION. PISTON ISSUE. REQUIRES PISTON RINGS REPLACEMENT. SMELL BURNING OIL IN AIR VENTS. COST OF REPAIR AT $7,000 PER TOYOTA. TOYOTA SAYS OIL CONSUMPTION WITHIN NORMAL LIMITS. THIS IS WRONG. REQUEST TOYOTA TO REPAIR VEHICLE AND TOYOTA TO PAY FOR REPAIRS.

05/10/2015
Components: SERVICE BRAKES
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE NOTICE A DEFINITE RELEASE IN BRAKING ACTION WHEN MY 2010 PRIUS GOES OVER A PATCH OF BUMPY ROAD, WITHIN 1 MINUTE OF LEAVING MY HOME AND GOING DOWN THE BLOCK. I EXPERIENCE THIS "RELEASE" OF BRAKING AS A SUDDEN BRIEF ACCELERATION THAT OCCURS WHILE THERE IS PRESSURE ON THE BRAKE PEDAL TO SLOW DOWN WHILE GOING OVER THE BUMPY PATCH OF ROAD ( A 20 FOOT STRETCH OF ROAD WITH NUMEROUS SHALLOW POTHOLES). I BOUGH THIS CAR USED IN SEPTEMBER 2013. (IT HAD 80,000 MILES ON IT AND A HISTORY OF TRAVEL OVER GRAVEL ROADS). ON MARCH 20, 2014, THE LOCAL DEALER DID THE E0E RECALL REPAIR ON THE MOTOR GENERATOR ECU AND THE POWER MANAGEMENT ECU, TO CORRECT ISSUES RELATED TO HARD ACCELERATION. AT THE SAME TIME, THE DEALER DID THE OLDER TOYOTA RECALL REPAIR ON THE BRAKE PRESSURE ACCUMULATOR ISSUE. I HAVE NOT NOTICED THIS BRAKING RELEASE ISSUE LATER IN THE DAY. IT SEEMS TO BE MOST NOTICEABLE FIRST THING IN THE MORNING, IN THE FIRST MINUTE OR TWO OF DRIVING.

05/06/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/04/2015
Crash: No
Fire: No
Summary

I RECENTLY REPLACED ONE OF THE LOW BEAM HEADLIGHTS, ONLY TO DISCOVER A FEW WEEKS LATER THAT BOTH OF THE LOW BEAMS HAD BURNED OUT. I'VE NEVER HAD TWO HEADLIGHTS BURN OUT AT THE SAME TIME! TONIGHT I DISCOVERED THAT ANOTHER OF THE LOW BEAMS HAS BURNED OUT. THAT MEANS THAT THIS BULB BURNED OUT IN LESS THAN TWO MONTHS AND ONLY ABOUT 1000 MILES. I AM AFRAID TO USE MY HEADLIGHTS DURING THE DAYTIME FOR FEAR THAT THEY WILL BURN OUT AND NOT BE AVAILABLE WHEN I NEED THEM TO SEE AGAIN AT NIGHT. THIS MUST BE A WIRING/CONFIGURATION DEFECT! PLEASE DO SOMETHING ABOUT THIS! *TR

05/02/2015
Components: POWER TRAIN,AIR BAGS,SERVICE BRAKES
Incident Date: 04/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAD JUST PULLED INTO THE GARAGE AND WAS AT A COMPLETE STOP WHEN THE CAR SURGED FORWARD AND SLAMMED INTO TO THE BACK OF THE GARAGE, I WOULD TIP OVERATTEMPTED TO STOP THE CAR WITH THE BRAKES AND THEY WERE NOT WORKING SO I SHIFTED THE CAR TO REVERSE AND IT SPEED OUT OF THE GARAGE UP AN EMBANKMENT INTO A FENCE. IT. WAS UP ON IT'S SIDE AND I WAS AFRAID THAT IT WOULD TIP OVER SO IN AN ATTEMPT TO BRING IT DOWN LEVEL I SHIFTED TO DRIVE AND IT SPEED OFF FORWARD IT THEN JUMPED A ROW OF BUSHES INTO THE FRONT YARD AND DID A LARGE CIRCLE IN THE FRONT YARD MISSING THREE LARGE PINE TREES AND HITTING A SMALL TREE THAT ENDED UP STOPPING THE CAR AND DEPLOYED THE AIR BAG. *TR

04/28/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/24/2015
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I PURCHASED THE TOYOTA CERTIFIED PRE-OWNED PRIUS IN JULY 2013. I FIRST HAD AN ISSUE WITH THE HEADLIGHT IN AUGUST 2014 WHEN THE HEADLIGHT KEPT COMING LOOSE FROM IT'S CASING. THIS HAPPENED AGAIN ON APRIL 24, 2015 ONLY THIS TIME THE HEADLIGHT FELL TO REST ON SOME PLASTIC AND CAUSED THE HEADLIGHT ASSEMBLY TO START ON FIRE. NO ONE WAS INJURED. I USED A FIRE EXTINGUISHER TO PUT OUT THE FIRE. I BELIEVE THE SOCKET PART OF THE HEADLIGHT ASSEMBLY WAS DEFECTIVE. *TR

04/27/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

SINCE OWNING THE VEHICLE, I HAVE EXPERIENCED THE LOW BEAM HEADLIGHTS BURN OUT WITHIN 9 MONTHS. RECENTLY, ONE BULB BURNED OUT WITHIN 3 MONTHS. I WAS PULLED OVER BY THE CITY POLICE, DRIVING WITH ONE HEADLIGHT OUT IS NOT ONLY A SAFETY ISSUE, BUT COULD RESULT IN A CITATION. *TR

04/26/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM,HYBRID PROPULSION SYSTEM
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. IF I HAD BEEN ON A FREEWAY OR IN HEAVY TRAFFIC, I COULD SEE THIS BEING A VERY DANGEROUS SCENARIO. *TR

04/23/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/19/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 20 MPH AND SLOWING DOWN AT A STOP LIGHT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD WHILE THE RPMS INCREASED AND THE VEHICLE FAILED TO STOP. THE VEHICLE EVENTUALLY CAME TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED IN MAY OF 2010 AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

04/22/2015
Components: SERVICE BRAKES
Incident Date: 03/18/2015
Crash: No
Fire: No
Summary

THE TOYOTA DEALER DIAGNOSED A BRAKE MASTER CYLINDER AND BOOSTER FAILURE ON OUR 2010 PRIUS AT 27892 MILES. TOYOTA DECLINED TO EXTEND THE BRAKE RECALL THAT COVERED 2010 CARS WITH A PRODUCTION DATE BEFORE NOVEMBER 2009. OUR CAR HAS A MARCH 2010 PRODUCTION DATE. CLEARLY TOYOTA WAS ASSEMBLING CARS WITH FAULTY BRAKE MASTER CYLINDERS AND BOOSTERS AND THEY SHOULD EXTEND THE RECALL TO COVER THOSE CARS. THE COST OF THE REPAIR WAS $2760. *TR

04/20/2015
Components: SEAT BELTS
Incident Date: 04/18/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO LATCH IN ORDER TO SECURE A PASSENGER OR CAR SEAT. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED ON THE REAR SEAT BELTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE SEAT BELTS WERE NOT COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,000.

04/19/2015
Components: STRUCTURE
Incident Date: 03/31/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

AFFECTED PART# 5141012105 COVER. WHILE DRIVING A SCRAPING SOUND WAS HEARD. AFTER STOPPING AND CHECKING, A PLASTIC PART UNDER THE ENGINE COMPARTMENT WAS DRAGGING. WE HAD TO DRIVE 5 MILES TO HAVE THE PART REMOVED. THE SERVICE ENTRY OF THE PLASTIC ENGINE BELLY PROTECTOR HAD BROKEN AWAY. THE SERVICE ENTRY IS NOT HINGED OR REINFORCED IN ANY WAY TO THE BELLY PROTECTOR. THE COST TO REPAIR WAS $271.37 FOR PARTS AND $50 FOR INSTALLATION. THIS IS A VERY POOR DESIGN OF A PART MEANT TO BE BENT AT SERVICE!! *TR

04/16/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 03/04/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ON MARCH 4TH 2015 AT 8:00 AM, MY WIFE WAS TRYING TO CHANGE A PARKING SPOT INTO ANOTHER ABOUT 50 FEET AWAY IN THE SAME CHURCH PARKING LOT. SHE STARTED THE ENGINE AND THE CAR WAS PUT ON DRIVE. WITHIN A FRACTION OF A SECOND, THE CAR ACCELERATED BEYOND CONTROL. SHE COULD NOT STEER OR STOP THE CAR. THE CAR JUMPED A CURB, HIT A LIGHT POOL AND LANDED ON A GRASSY AREA. TIRE MARKS REVEAL THAT THE CAR EXPERIENCED A SUDDEN RUSH OF ACCELERATION BEYOND CONTROL 'UNINTENDED ACCELERATION.' MY WIFE IS STILL UNDER DOCTOR'S OBSERVATION. THE CAR FRONT RIGHT; BUMPER, TIRE, FENDER, DOOR, "A" PILLAR, AND OTHER PARTS WERE DAMAGED. THE CAR WAS TOWED TO DAYTONA TOYOTA AND IS STILL THERE SINCE MARCH 4TH 2015. ON MARCH 6TH 2015 A REPORT WAS ELECTRONICALLY FILED WITH TOYOTA MOTOR SALES, U.S.A., INC. ON MARCH 20TH 2015, A "CDR" CRASH DATA RETRIEVAL WAS TAKEN. THE CAR HAS NOT BEEN REPAIRED. EVEN IF THE CAR IS REPAIRABLE, I WOULD HESITATE TO DRIVE IT, LET MY WIFE DRIVE IT OR WITH CLEAR CONSCIOUS SELL IT TO ANY OTHER HUMAN BEING. PLEASE HELP US TO MITIGATE THE SITUATION. *TR

04/03/2015
Components: SERVICE BRAKES
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AS I WAS COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CAR JOLTED AS IF I WAS HIT FROM BEHIND AND THE BRAKES LOST PRESSURE RESULTING IN ME HAVING TO PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR. THE BRAKES WOULD NOT RESPOND AND I HAD TO PUT THE CAR IN PARK TO GET IT TO STOP. THE SAME THING HAPPENED AFTER I FIRST GOT THE VEHICLE IN 2010. IN SEPT. 2010, THE BRAKES DID NOT RESPOND, CAUSING ME TO SLIDE INTO THE ROW AND RESULTING IN AN ACCIDENT. THE CAR WILL ALSO JOLT WHEN THE BRAKES ARE PRESSED WHILE DRIVING OVER A POTHOLE OR BUMP. I TOOK THE VEHICLE IN TO HAVE THIS CHECK ON 4/2/15 AT TOYOTA OF LEWISVILLE, IN LEWISVILLE, TX. THEY CLAIM THAT EVERYTHING CHECKS OUT FINE ON THE BRAKES AND THEY CAN NOT GET IT TO REPLICATE THE JOLT OR PRESSURE FAILURE. PER TOYOTA OF LEWISVILLE, THE CAR DID HAVE A RECALL FOR THE BRAKES, WHICH WAS REPAIRED AT TOYOTA OF IRVING, BUT THE BRAKES ARE STILL EXHIBITING PROBLEMS. *TR

04/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

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

03/17/2015
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 5YFBURHE9FP******
Summary

THE HEADLIGHT HID START TO GO ON AND OFF FINALLY THE LEFT SIDE WENT OFF . ALSO WHILE DRIVING THE CAR DESACELERATED AND INCREASED SPEED BY ITSELF. *TR

03/14/2015
Components: SERVICE BRAKES
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

THIS BRAKE PROBLEMS HAS OCCURRED MANY TIMES. DURING APPLICATION OF THE BRAKES AT LOW SPEEDS ON ROUGH ROAD SURFACES THE CAR SUDDENLY LOSES BRAKING POWER FOR A BRIEF TIME THEN STARTS TO WORK AGAIN IF THE BRAKE PEDAL REMAINS DEPRESSED. THIS HAS ALMOST CAUSED ACCIDENTS A NUMBER OF TIMES AND IS QUITE FRIGHTENING. THE CAR WAS BROUGHT IN FOR THE RECALL AND SAFERCAR.GOV STATES THAT THERE ARE NO OPEN RECALLS. WHEN WE BRING THIS TO THE ATTENTION OF THE TOYOTA DEALER WE ARE TOLD THIS PROBLEM IS "NORMAL" AND THERE IS NOTHING MORE THEY CAN DO. (HOWEVER, I UNDERSTAND THAT THEY FIXED IT IN THE NEXT MODEL YEAR.) IN MY OPINION THIS IS AN UNSAFE CONDITION AND IT HAS BEEN COMPLAINED ABOUT ONLINE BY OTHER PRIUS OWNERS. I ASK THE NHTSA TO REQUIRE TOYOTA TO FIX THIS IN THE NAME OF SAFETY. *TR

03/12/2015
Components: SERVICE BRAKES
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT APPROXIMATELY 5 MPH, THE BRAKING ABILITY SEIZED AND THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT CAME TO A COMPLETE STOP AND THE VEHICLE HAD TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO STATED THAT THE HYDRAULIC SYSTEM FAILED. THE HYDRAULIC MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

03/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TOYOTA RELEASE A RECALL FOR 2010 TO 2014 TOYOTA PRIUS. RECALL WAS MADE TO AFFECTED PRIUS MODELS TO RECTIFY SOFTWARE IN TWO OF THE PRIUS'S ELECTRONIC CONTROL UNITS, ONE FOR THE MOTOR/GENERATOR AND THE OTHER CONTROLLING THE HYBRID SYSTEM.I TOOK MY CAR TO THE DEALER TO HAVE THE RECALL DONE, HERE IS WHERE MY PROBLEMS STARTED, I SAW A DROP ON MPG FROM 52 TO 44. I WAITED HOPING IT JUST NEEDED TO RESET, SO AFTER DRIVING MORE THAN 10,000 MILES, MPG STILL DID NOT COME BACK. I HAD THIS CAR FOR MORE THAN A YEAR AND COMMUTE HAS BEEN THE SAME. OTHER PRIUS OWNER HAS RAISED THE SAME CONCERNS AS NOTED IN HTTP://PRIUSCHAT.COM/THREADS/WHO-HAS-DONE-THEIR-RECALL.137632/ I TAKEN MY CAR BACK AND THEY CAN FIND ANYTHING WRONG WITH AND THAT 44MPG IS OK. HAVING A RECALL MESS UP WITH THE PERFORMANCE AND NOT BEE TOLD SO IS NO GOOD BUSINESS .PLEASE HELP. *TR

03/08/2015
Components: SERVICE BRAKES
Incident Date: 02/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUSA0******
Summary

IT WAS RAINING AND I WAS EXISTING THE I5 RAM, WHEN I BUMPED THE BRAKE, THE VEHICLE SPEEDED UP MORE, I CONTINUE TO PUMP THE BRAKE, THEN THE VEHICLE STARTED DRIFTING, THEN I TRIED CORRECTING, BUT IT DIDN'T WORK, THE VEHICLE KEPT ON DRIVING, FOR ABOUT 15 SECONDS COME TO STOP BY THE WALL OF THE I5, IT THEN BOUNCED VEHICLE BACKWARDS AND FINALLY THE VEHICLE COME TO STOP AFTER THE SHIFT BROKE, CAUSEING A TOTALLY CRASH, MEANING, NO MATTER HOW HARED I STEP ON THE BRAKE, IT DIDN'T STOP, IT FELT LIKE THERE WAS NO BRAKE SYSTEM. I ONLY BOUGHT THE CAR FOR 6 DAYS EARLIER, AND IT WAS MY THIRD TIME DRIVING IT. I HAVE BEEN A DRIVE FOR 7 YEARS AND I HAVE NEVER HAD ANY INCIDENT. *TR

03/03/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

LOW BEAM HEADLIGHTS BOTH WENT OUT AT THE SAME TIME WHILE DRIVING DOWN THE ROAD. THE DRIVER'S SIDE HAS SINCE BEEN REPLACED TWICE OVER THE LAST 6 MONTHS AND IS NOW OUT AGAIN AND THE PASSENGER SIDE HAS BEEN REPLACED TWICE. *TR

03/02/2015
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

PRIUS 2010 AIRBAG WARNING LIGHT COME ON INTERMITTENTLY. *TR

02/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

PASSENGER LOW BEAM HEADLIGHT WENT OUT FIRST THEN A FEW MONTHS LATER THE DRIVER LOW BEAM HEADLIGHT WENT OUT AND HAS NOW GONE OUT FOR THE 3RD TIME. HAD TO USE HIGH BEAMS ALL THE WAY HOME CAUSE I COULD HARDLY SEE ANYTHING WITH LOW BEAMS. HAVE BEEN PULLED OVER A FEW TIMES BY THE COPS FOR THIS PROBLEM. PULLED OVER 2 TIMES IN JUST ONE NIGHT BECAUSE OF THIS PROBLEM. *TR

02/12/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/12/2015
Crash: No
Fire: No
Summary

TODAY FEB 12, 2015 AT APPROXIMATELY 11:40 AM A WHITE SPORTS CAR LICENSE PLATE [XXX] WAS DANGEROUSLY WEAVING IN AND OUT OF CARS AND COULD HAVE CAUSED A CRASH. LOCATION WAS ON REDMOND WAY 202 GOING TOWARDS THE 520 HIGHWAY GOING TOWARDS SEATTLE. THIS PERSON IS A RECKLESS DRIVER, PLEASE KEEP AN EYE OUT FOR THIS CAR. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/11/2015
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

THE LOW BEAMS ON THIS VEHICLE FAIL ON A REGULAR BASIS. INITIALLY MOVING THE WIRING HARNESS WHERE IT CONNECTS TO THE LIGHT WILL CAUSE THE LOW BEAM TO COME BACK ON, BUT THEN WILL FAIL AGAIN WITHOUT NOTICE. AFTER DOING THIS SEVERAL TIME OVER AN UNDETERMINED PERIOD OF TIME (UNDETERMINED BECAUSE IT CAN HAPPEN AT ANY TIME) MOVING THE HARNESS FAILS TO RESOLVE THE PROBLEM AND THE LIGHT BULB NEEDS TO BE REPLACED (I'M ASSUMING MOVING THE HARNESS TO GET THE BULB TO RELIGHT EVENTUALLY CAUSES THE BULB TO FAIL). I PURCHASED TWO NEW LOW BEAM BULBS APPROXIMATELY ONE MONTH AGO AND AM NOW RETURNING TO THE STORE THIS MORNING THIS MORNING TO PURCHASE ANOTHER SET OF BULBS, WHICH WILL THEN LEAD TO MOVING THE WRITING HARNESS TO GET THE BULBS TO RELIGHT, WHICH WILL THEN ONCE AGAIN LEAD TO EARLY FAILURE OF THE NEW BULBS. *TR

02/06/2015
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/28/2015
Crash: No
Fire: No
Summary

1 ORIGINAL RECALL DID NOTHING CONCERNING HITTING A POTHOLE AND LOSING BRAKES FOR 20 +- FEET..RESULT..ALWAY GIVE YOURSELF 20 EXTRA FEET AND PRAY. 2 ANTILOCK ON PACKED SNOW OR ICE RESULTS IN TOTAL LOST OF BRAKES..RESULT EITHER DRIVE INTO A SNOW BANK OR GO THROUGH THE RED LIGHT AND PRAY AGAIN. SO I GUESS TOYOTA ACCEPTS THE FACT THEY CHOOSE TO GIVE YOU STEERING CONTROL TO SAVE YOURSELF AND HOPE YOU ARE NOT AT A RAILROAD CROSSING! THERE IS NO PULSATING LIKE OTHER VEHICLES. 3 IF YOU ARE STOPPED ON ICE /SNOW...WITHOUT TRACTION CAR DOES NOT ROCK ..DOES NOT WANT TO MOVE... FOR STUDY CAN A METAL STUD TIRE BE MADE FOR PRIUSES???WOULD IT HELP OR SELL CAR ONLY IN FLORIDA.. *JS

02/04/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 01/11/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THE DASH DISPLAY MPH AND MILEAGE TOTALLY WENT BLACK. LOOKED IT UP ON THE INTERNET AND SEEMS LIKE IT IS A COMMON PROBLEM FOR THE 2010 TOYOTA PRIUS. SOUNDS LIKE TOYOTA USE TO COVER THIS BEFORE THIS YEAR MODEL, BUT NOT NOW, EVEN THOUGH IT IS STILL HAPPENING. THEY MAY HAVE DONE THEIR DASH ALITTLE DIFFERENT, BUT IT IS STILL HAVING THE SAME PROBLEM. *TR

01/28/2015
Components: SERVICE BRAKES
Incident Date: 01/23/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE DRIVING AROUND 70MPH I HAD TO HIT THE BRAKES HARD BUT SHORT. ABOUT 5 SECONDS LATER A BUNCH OF WARNING LIGHTS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO STOP. PRETTY MUCH HAD TO STAND ON THE BRAKES TO SLOW DOWN AND THEN THE BRAKES WOULD LOCK UP SO I WOULD GET OFF THE BRAKES AND START THE SLOWING/STOPPING PROCESS OVER AGAIN. THIS IS THE SAME FAILURE MODE (ABS ACCUMULATOR NITROGEN GAS LEAKED INTO BRAKE HYDRAULIC FLUID WHEN ACCUMULATOR CRACKED) AS OTHER CARS (PRIUS AND LEXUS HYBRIDS) THAT TOYOTA DID RECALL BUT MY CAR IS OUTSIDE OF THE CURRENT RECALL SCOPE. IF THIS WAS NOT IN SOUTHERN CALIFORNIA'S DRY ROAD A MAJOR INCIDENT COULD HAVE TAKEN PLACE, ESPECIALLY WITH THE GRABBING/ LOCKING UP OF THE BRAKES. *TR

01/24/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I PURCHASED A CERTIFIED USED 2010 TOYOTA PRIUS FROM THE EAST COASTS NUMBER ONE CERTIFIED USED TOYOTA DEALER. I WAS PRESENTED WITH PAPERS SHOWING ALL THE CHECKS PERFORMED WITH A CERTIFIED USED TOYOTA AND THAT THE VEHICLE I WAS PURCHASING HAD PASS ALL THE INSPECTIONS. I TEST DROVE THE VEHICLE DURING THE DAY AND DID NOT USE THE HEADLIGHTS. ONCE I WAS HOME (OVER 3 HOURS AWAY) I USED THE HEADLIGHTS FOR THE FIRST TIME IN THE NEXT FEW DAYS. THE DRIVER'S SIDE LIGHTS WERE VERY DIM. I TOOK THE LOW BEAM BULB OUT AND NOTICE A LOT OF CORROSION ON THE BULB AND MOISTURE IN THE HEADLAMP ASSEMBLY. I LET IT DRY OUT AND REPLACED BOTH THE DRIVERS AND PASSENGER SIDE LOW BEAM LIGHT BULBS. OVER THE SUMMER I NOTICED A FEW TIME MOISTURE WOULD BUILD UP BUT WOULD BE GONE WITHIN A FEW DAYS. NOW DURING THE WINTER THE MOISTURE HAS FROZEN INSIDE THE DRIVER SIDE HEADLAMP ASSEMBLY AND IMPEDES ON THE EFFECTIVENESS OF THE HEADLAMP. MY VISIBILITY IS REDUCED AND HAS NOW BECOME A SAFETY ISSUE. I HAVE NOT OWNED THE VEHICLE FOR A FULL YEAR YET AND EVEN PURCHASED THE TOP OF THE LINE EXTENDED TOYOTA WARRANTY. MY LOCAL DEALER STATED IT WAS NOT COVERED UNDER ANY WARRANTY AND THAT WOULD COST AROUND $500 TO BE REPLACED. TOYOTA HAS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE AND SHOULD REPAIR AT NO COST TO OWNERS DUE TO A SAFETY HAZARD. *TR

01/21/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ONE OF THE HEADLIGHTS (LOW BEAM) STOPPED WORKING SOMETIMES IN 2013, THEN IT CAME BACK. OVER THE COURSE OF 2013-2014, THE FRONT RIGHT LIGHT WENT OUT AND I HAD THE LIGHT BULB REPLACED. THEN IT DIED AGAIN. I REPLACED BOTH BULBS BASED ON THE AFTERMARKET RECOMMENDATION BUT THE LIGHTS ARE NOT BRIGHT ENOUGH. THE FRONT LEFT PARKING LIGHT ALSO DIED TWICE. SOMETHING IS SCREWY WITH THE ELECTRICAL FOR THE LIGHTS. *TR

01/21/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS OVER A BUMP OR POTHOLE, THE VEHICLE WOULD SUDDENLY EXPERIENCE UNINTENDED ACCELERATION. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED EVEN WHEN THE BRAKES WERE ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

01/21/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/17/2015
Crash: No
Fire: No
Summary

AFTER RETURNING TO VEHICLE, LOW BEAM HEADLIGHTS FAILED TO PROPERLY ILLUMINATE. I REPLACED BOTH BULBS WITH NEW ONES, AND THEY STILL FAIL TO CAST ENOUGH LIGHT. THE BULBS APPEAR TO BE ON, BUT ARE TOO DIM TO BE EFFECTIVE. *TR

01/19/2015
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 01/18/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

LOW BEAM HEADLIGHTS STOPPED WORKING DURING NIGHT DRIVING. HAD TO DRIVE HOME WITH HIGH BEAMS ONLY AT NIGHT. FELT ENDANGERED AND VERY UNSAFE BOTH FOR MYSELF AND THE PUBLIC. *TR

01/19/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/18/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

BOTH LOW BEAMS WENT OUT AT SAME TIME AT NIGHT. HIGH BEAMS OPERATIONAL. BULBS HAD BEEN REPLACED A MONTH AGO. A QUICK SEARCH FINDS MANY INSTANCES OF THIS HAPPENING. IT SHOULDN'T BE THE BULBS. MAKES FOR VERY DANGEROUS DRIVING. *TR

01/19/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

MY 2010 PRIUS HAS HAD AN ONGOING PROBLEM WITH THE MAIN HEADLAMPS BLOWING, BECOMING INOPERATIVE AND EFFECTIVELY LEAVING ME WITH DIMINISHED VISIBILITY. THIS HAS HAPPENED APPROXIMATELY EVERY 3 MONTHS SINCE MARCH 2014. EITHER ONE OR BOTH HEADLAMPS WILL BLOW. THIS IS DUE TO A KNOWN PROBLEM WITH THIS MODEL AND IS COVERED UNDER A TOYOTA/NHTSA SERVICE BULLETIN (TSP-0204-12). IN MY CASE, I PURCHASED THE CAR USED, FROM A TOYOTA DEALER WITH THE TOYOTA CERTIFIED CAR WARRANTY, BUT THIS FAILURE OF THE WIRING HARNESS IS APPARENTLY NOT COVERED. JUDGING BY THE PERCENTAGE OF COMPLAINTS IN THE SAFERCAR.GOV DATABASE FOR THIS MODEL, THIS IS A COMMON PROBLEM AND MY EXPERIENCE HAS BEEN TYPICAL. IN THE MOST RECENT INCIDENT, IT WAS RAINING HEAVILY AND I ENDED UP DRIVING 150 MILES WITH A BLOWN HEADLAMP, UNSAFE FOR ME AND UNSAFE FOR THOSE WHOM I SHARED THE ROAD WITH. *TR

01/14/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WAS DRIVING BACK HOME FROM WORK ON A COUNTRY ROAD AT NIGHT WHEN MY LOW BEAM LIGHTS BOTH WENT OUT. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. THIS IS THE 4TH SET OF HEADLIGHTS IN A YEAR THAT WE HAVE REPLACED. *TR

01/14/2015
Components: STRUCTURE
Incident Date: 08/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THE FRONT BUMPER IS SO LOW THAT I HAVE TO GO OVER BUMPS AND DIPS VERY SLOWLY, WHEN TURNING INTO A DRIVEWAY I'M VERY AFRAID I'LL GET HIT FROM BEHIND BY CARS GOING IN THE SAME DIRECTION BECAUSE I HAVE TO ENTER THE DRIVEWAY SO SLOWLY. I'VE HAD NUMEROUS CLOSE CALLS. MY BUMPER HAS DAMAGE FROM DRAGGING WHEN GOING THRU A DIP. *TR

01/08/2015
Components: SEAT BELTS
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE REAR SEAT BELTS SHOULDER STRAP LOCKS UP AND WILL NOT RELEASE CHOCKING OR STRANGLING CHILD IN CAR SEAT. THE ONLY WAY TO GET IT TO LOOSEN UP IS TO PUSH THE RELEASE LATCH , UNBUCKELING CHILD AND RETRACTING SEAT BELT ALL THE WAY,THEN REATTACHING SEAT BELT AND HOPE IT WILL NOT HURT MY GRANDSON AGAIN . FREEMAN TOYOTA IN HURST TX SAID THERE ARE NO RECALLS ON THIS SEAT BELT MALFUNCTION. *TR

12/12/2014
Components: SERVICE BRAKES
Incident Date: 11/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKE PEDAL LOSES PRESSURE WHILE BRAKING OVER BUMPS IN ROAD. PRESSURE RETURNS AFTER BUMPS ARE PASSED. RECALL ISSUED AND SOFTWARE FIX PROVIDED BY DEALER IN MARCH 2010. SOFTWARE FIX DIDN'T HELP. SIMILAR CONDITION HAS PERSISTED SINCE THEN. BOUGHT VEHICLE NEW. MILEAGE AND DATE WHEN FIRST NOTICED CONDITION ARE ESTIMATES. AFTER SOFTWARE FIX, NOTICED CONDITION AGAIN IMMEDIATELY. *TR

12/05/2014
Components: AIR BAGS
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

PICTURE OF AIRBAG IN RED ON DASH COMES ON INTERMITTENTLY. *TR

11/25/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TOYOTA HAS ISSUED A WARRANTY ENHANCEMENT PROGRAM FOR CERTAIN VEHICLES TO EXTEND THE WARRANTY FOR CERTAIN INTERNAL MALFUNCTIONS OF THE INTELLIGENT POWER MODULE {\9IPM). THIS WARRANTY IS EXTENDED FOR 15 YEARS. IN THE EVENT THIS DESCRIBED CONDITION IN THE ENHANCEMENT PROGRAM OCCUR,AND, IF VERIFIED, AN APPROPRIATE REMEDY WILL BE PERFORMED. HOWEVER TOYOTA FURTHER STATES, "THE WARNING LIGHTS AND STORED HYBRID SYSTEM DIAGNOSTIC TROUBLE CODES (DTCS) CAN BE TRIGGERED DUE TO CONDITIONS DETECTED NOT SPECIFIC TO THE INVERTER ASSEMBLY AND ITS INTERNAL COMPONENTS. THESE ADDITIONAL CONDITIONS MAY REQUIRE DIAGNOSIS OR REPAIRS NOT SPECIFICALLY COVERED BY THIS WARRANTY ENHANCEMENT. PLEASE BE AWARE THAT IF THE CONDITION IS NOT COVERED BY THIS WARRANTY ENHANCEMENT, YOU MAY BE RESPONSIBLE FOR THE INITIAL DIAGNOSTIC FEES AND ANY OTHER REPAIRS YOU MAY "DECIDE" TO HAVE PERFORMED. ANY AUTHORIZED TOYOTA DEALERSHIP CAN DETERMINE IF A CONDITION IS COVERED BY THIS WARRANTY ENHANCEMENT. MY LOCAL TOYOTA DEALERSHIP, LARRY MILLER TOYOTA, HAS ALREADY RECOMMENDED COSTLY INSPECTIONS TO BE PERFORMED FOR THE HYBRID BATTERY COOLANT SYSTEM, WHICH HAVE NOT BEEN RECOMMENDED BY A TOYOTA TECHNICAL SERVICE BULLETIN OR ANY OTHER QUALIFIED ENGINEERING PERSON AT TOYOTA. NOW TOYOTA IS ASKING THE OWNERS TO TRUST THEIR DEALER'S IF WHAT THE DEALER'S ARE DECIDING NEEDS TO BE PERFORMED. THE TOYOTA DEALERS DO NOT ENGINEER, TEST NOR MANUFACTURE THE VEHICLE. TOYOTA CORPORATION IS RESPONSIBLE FOR THE CONDITION OF THE VEHICLE NOT THE DEALER. WHAT SPECIFICALLY MAY CAUSE THE DTCS TO BE TRIGGERED TO SIMULATE A PROBLEM WITH THE IPM? WHAT ARE THESE CONDITIONS, ARE THEY A SERIOUS SAFETY RISK AND, HOW CAN I AS A CONSUMER, BE 100% CONFIDENT THAT IF A DTC CONDITION OCCURS IN MY VEHICLE WHAT EXACTLY IS THE CAUSE. II THE DEALER IS LEFT TO DECIDE, WILL I BE TREATED FAIRLY. TOYOTA IS THE CAR MANUFACTURER NOT THEIR DEALERS. *TR

11/24/2014
Components: STRUCTURE
Incident Date: 11/20/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BACKING UP IN A PRIVATE PARKING LOT OF AN APARTMENT IN SUNNYVALE THE EVENING OF NOVEMBER 20 APROX 22:00 HRS. AT 2 MPH OR LESS AN IMPACT WAS FELT TO REAR OF BUMPER FROM A STATIONARY OBJECT. VISIBILITY WAS POOR. AN AUTO BODY SHOP DETERMINED BUMPER NEEDS TO BE REPLACED AND NOT REPAIRABLE. PICTURES AVAILABLE. I FEEL BUMPER STANDARD SPELLED OUT BY NHTSA IS NOT MET BY 2010 TOYOTA PRIUS. *TR

11/24/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/18/2014
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU7A0******
Summary

AFTER TAKING MY SON TO SCHOOL WHICH IS 2.2 MILES AWAY, CAME BACK HOME AND PARKED THE VEHICLE ON THE DRIVEWAY AND NOTICED SMOKE FROM THE ENGINE BAY. BEFORE THE VEHICLE WAS SHUT OFF, CAR GAVE OFF "HEATER SMELL" AND THE HEATER WAS TURNED OFF. MY WIFE CAME UP AND GOT ME UP, I WENT DOWN MAYBE 2 MINUTES AWAY AND FOUND THE CAR FULLY ENGULFED IN FIRE. FIRE SPREAD TO THE PORTION OF THE GARAGE BEFORE IT WAS PUT OF BY FIRE DEPARTMENT. *TR

11/23/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST TWO YEARS. AS I BRAKE AT LOW SPEEDS, THE CAR SURGES AHEAD AS THOUGH YOUR FOOT IS ON THE ACCELERATOR. SOMETIMES IT WAS SO SUBTLE, YOU WONDERED IF IT REALLY HAPPENED. TODAY (11/23/14) THERE WAS ABSOLUTELY NO MISTAKING IT. THE CAR SURGED FORWARD A COUPLE OF FEET AS I WAS SLOWING TO TURN LEFT. IF SOMEONE HAD BEEN STOPPED IN FRONT OF ME, I WOULD HAVE HIT THEM FROM BEHIND. *TR

11/22/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS GOING UP THE ON RAMP TO I -75 EXIT 341 IN FLORIDA WHEN I LOST ALL POWER STEERING AND BRAKING AND THE CHECK HYBRID SYSTEM LIGHT CAME ON. CARS WERE COMING AT ME AT 70 MPH AND COULD HAVE KILLED MY WIFE AND I. THIS IS THE SECOND TIME I HAVE REPORTED THE PROBLEM OF CHECK HYBRID SYSTEM LIGHT COMING ON AND LOSING ALL POWER. THIS SHOULD BE INVESTIGATED A SAP TO PREVENT SO EONE FROM BEING KILLED. *TR

11/21/2014
Components: SERVICE BRAKES, AIR,SERVICE BRAKES
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE APPLYING THE BRAKES TO STOP AT AN INTERSECTION ONE OF THE FRONT TIRES WAS OVER A MANHOLE COVER AND THE CAR SKIDDED OVER IT LIKE I WAS BRAKING ON A PATCH OF ICE. AS SOON AS I WAS PAST THE COVER THE BRAKES ENGAGED AND STOPPED THE CAR. I NOTICED THIS OCCURRING EVERY TIME I WOULD BRAKE ON AN UNEVEN SURFACE WHERE THERE WAS SPACE BETWEEN ONE OF THE FRONT TIRES AND PAVEMENT. I HAD BOUGHT THE SAME MAKE, MODEL AND YEAR VEHICLE FOR MY SON 11 MONTHS LATER AND NOTICED THE SAME PROBLEM WHILE TEST DRIVING IT. WHEN I QUESTIONED THE SALESMAN ABOUT IT I WAS TOLD THAT IT WAS THE WAY THE ABS WORKS AND THAT IT WAS NORMAL. ON 11/20/2014 WHILE CHECKING THE AIRBAG RECALL LIST I NOTICED A RECALL FOR THE SAME PROBLEM THAT I WAS HAVING, RECALL ANNOUNCED 2/9/2010, NHTSA REF # 10V03900 SO I CALLED TOYOTA CUSTOMER SERVICE 1-800-331-4331 AND WAS TOLD THAT NEITHER CARS' VIN# SHOWED IN THE RECALL SO IT COULD NOT BE HAPPENING AND I WOULD NOT BE COVERED UNDER THE RECALL. THEY REFERRED ME TO A TOYOTA DEALER WHO TOLD ME THAT THE FIX WHICH WAS (REPROGRAMMING OF ABS CONTROL UNIT MODULE) WOULD NOT COVERED IN THE EXTENDED WARRANTIES OF EITHER CARS. I SHOULD NOT BE FINANCIALLY RESPONSIBLE FOR THE DIAGNOSTICS AND REPAIRS OF A KNOWN SAFETY PROBLEM WHICH HAD A RECALL. I UNDERSTAND THAT IT IS NOT THE DEALERS' FAULT AND THEY SHOULDN'T BE HELD FINANCIALLY RESPONSIBLE EITHER. *TR

11/20/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/18/2014
Crash: No
Fire: Yes
Summary

VEHICLE WAS BEING DRIVEN WHEN A SMELL OF SMOKE WAS DETECTED. UPON STOPPING, SMOKE CAME FROM THE ENGINE COMPARTMENT. WITHIN 3 MINUTES THE VEHICLE STARTED ON FIRE, EXTENDING TO THE ROLL UP GARAGE DOOR. THE FIRE BURNED THE ENGINE COMPARTMENT, PASSENGER AREA, GARAGE DOOR AND SIDING BEFORE THE FIRE DEPARTMENT EXTINGUISHED. *TR

11/01/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I WAS DRIVING ABOUT 55 MPH WITH HEAT ON AND ALL A SUDDEN CHECK ENGINE LIGHT CAME ON AND THE ALL LIGHTS IN DASH BOARD CAME ONE WITH CHECK HYBRID SYSTEM SIGN AND ENGINE LOST POWER AND CAME TO COMPLETE STOP I PULLED OVER AND WAITED FEW MINUTES AFTER IT WAS FINE BUT WHEN EVER I TURN HEAT OR AC ON IT DOES THE SAME I DID MY RESEARCH IT LOOK LIKE INVERTER ISSUE OR THEY HAVE SOME CODE IN THERE SOFTWARE BECAUSE WE BOUGHT 2 CAR PRETTY MUCH SAME TIME AND BOTH HAS SAME PROBLEM SAME TIME AND THIS YEAR BOTH CARS HAD HYBRID BATTERY ISSUE WITH BOTH CAR SAME TIME TOYOTA SEND LETTERS TO 2013 AND 2014 PRIUS OWNER IF THEY EXPERIENCE SAME ISSUE ITS COVERED UNDER WARRANTY BUT WE HAVE SAME ISSUE BUT THEY DIDN'T ADDRESS IT MEANS THEY KNOW. *TR

10/30/2014
Components: SERVICE BRAKES, AIR
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHEN BRAKING WHILE APPROACHING STOP SIGN HAVING SLOWED TO ~10 MPH, I ENCOUNTERED A BUMPY SECTION OF ROAD. THE BRAKES FEEL LIKE THEY RELEASED FOR ~1 SEC CAUSING THE VEHICLE TO LURCH FORWARD BEFORE THEY (BRAKES) KICKED IN AGAIN. THIS HAS HAPPENED 5-10 TIMES SINCE I BOUGHT THE CAR USED FROM THE TOYOTA DEALER IN 4/2013. MY COMPLAINT MIRRORS THOSE THAT RESULTED IN THE RECALL BELOW BUT MY TOYOTA DEALER SAYS, BASED ON MY VIN THAT MY CAR WAS NOT AFFECTED. REPORT RECEIPT DATE: FEB 09, 2010 NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR ALL PRODUCTS ASSOCIATED WITH THIS RECALL VEHICLE MAKEMODELMODEL YEAR(S) LEXUSHS2010 TOYOTAPRIUS2010 DETAILS 17 ASSOCIATED DOCUMENTS MANUFACTURER: TOYOTA MOTOR NORTH AMERICA, INC. SUMMARY: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE. CONSEQUENCE: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH. REMEDY: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987. *TR

10/30/2014
Components: AIR BAGS
Incident Date: 10/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 55 MPH, ANOTHER VEHICLE CAME FROM A SIDE STREET, CROSSED INTO ONCOMING TRAFFIC AND CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE. THE PASSENGER SIDE AIR BAG DID NOT DEPLOY BUT THE DRIVER SIDE CURTAIN AIR BAG DID DEPLOY. THE DRIVER SUSTAINED BRUISED RIBS AND THE FRONT PASSENGER SUSTAINED SHOULDER INJURIES, BRUISES AND LACERATIONS TO THE RIGHT HAND. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. *TR....UPDATED 11/13/14 *BF UPDATED 4/29/2015 *JS

10/30/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I DO NOT HAVE THE NEED TO DO MUCH NIGHT DRIVING. LAST SATURDAY, WHILE RETURNING FROM A FAMILY VISIT, NIGHT HAD APPROACHED. THE DIM LIGHTS WERE NEXT TO WORTHLESS. THE CARS APPROACHING ME FROM BEHIND LIT MY PATH. I HAD VISITED TOYOTA A FEW WEEKS BACK AND THEY ADVISED ME THE HEADLIGHT BULB WAS LOOSE. I TIGHTENED IT, BUT THAT NIGHT, THE ILLUMINATION OF THE HEADLIGHTS WAS LACKING. I RETURNED TO TOYOTA TODAY AND THEY TELL ME THESE HEADLIGHTS HAVE A "PROJECTOR" THAT IS BAD...BOTH SIDES! THERE IS NO RECALL OR MANUFACTURER'S DEFECT THAT COVERS THE REPLACEMENT. THEY WILL GLADLY REPLACE THESE FOR $852.00. I HAVE REGARDED TOYOTA AS A TOP CONTENDER IN CAR MANUFACTURING. I AM TERRIBLY DISAPPOINTED AND APPALLED THAT THIS SAFETY ISSUE IS NOT COVERED BY TOYOTA. *TR

10/27/2014
Components: SERVICE BRAKES, AIR,SERVICE BRAKES
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THIS IS RELATED TO REPORT RECEIPT DATE: FEB 09, 2010 (I BOUGHT THE CAR USED IN MAY, 2013). NHTSA CAMPAIGN NUMBER: 10V039000 COMPONENT(S): SERVICE BRAKES, AIR - THIS HAPPENS ALL THE TIME WHEN THE CONDITIONS ARE RIGHT. I COMPLAINED TO TOYOTA AT THE TIME THAT THIS CAR SHOULD HAVE BEEN IN THE RECALL LIST - IT DOES EXACTLY AS DESCRIBED IN THIS CAMPAIGN DESCRIPTION...THE BRAKES RELEASE WHEN BRAKING OVER BUMPS OR SLIPPERY SURFACES. THE FIRST TIME I TOOK IT IN, THEY SAID THEY COULD FIND NOTHING WRONG, AND THEY WERE 'WORKING AS DESIGNED'. I CALLED TOYOTA TODAY AFTER READING MORE ABOUT THIS RECALL, AND THEY TOLD ME I WOULD HAVE TO TAKE TO SERVICE AND GIVE THEM A RIDE TO SHOW THEM HOW IT HAPPENS. I DON'T UNDERSTAND WHY THIS CAR WASN'T INCLUDED IN THE RECALL. ANY SUGGESTIONS OR ASSISTANCE? ARE YOU STILL GETTING COMPLAINTS ABOUT THIS? *TR

10/27/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN BRAKING ON ROUGH ROADS THE BRAKES WILL RELEASE, CAUSING THE CAR TO LUNGE FORWARD. VERY SCARY AND DANGEROUS. I TOOK MY CAR BACK TO TOYOTA DEALER TO HAVE THIS CHECKED OUT. THEY HAD NEVER HEARD OF THIS PROBLEM (EVEN THOUGH THERE IS A RECALL FOR IT). THEY CHECKED IT OUT AND TEST DROVE IT, BRAKING OVER ROUGH ROAD. THEY SAID IT WAS BRAKING FINE. IT IS STILL RELEASING WHEN BRAKING ON ROUGH PATCHES FOR ME. I AM ALWAYS MINDFUL TO LEAVE PLENTY OF ROOM BETWEEN ME AND THE CAR AHEAD OF ME IN CASE I HIT A ROUGH PATCH. I PLAN ON TAKING MY CAR BACK TO TOYOTA WITH A PRINTOUT FROM THIS SITE SHOWING IT HAS BEEN RECALLED FOR THIS VERY PROBLEM AND THAT OTHERS ARE ALSO EXPERIENCING THE SAME THING.

10/27/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

DRIVING HOME AT NIGHT GOING APPROXIMATELY 40 MPH BOTH LOW BEAM HEAD LIGHTS WENT OUT AT THE SAME TIME. TURNED ON THE HIGH BEAM AND THEY WORKED OK. BOUGHT NEW BULBS THE NEXT DAY AND INSTALLED BUT DID NOT RESOLVE THE PROBLEM. *TR

10/26/2014
Components: SERVICE BRAKES
Incident Date: 09/05/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THIS IS A CHRONIC PROBLEM WITH THE CAR: WHEN IT HITS ROUGH TERRAIN, THE BRAKES DO NOT REACT PROPERLY. THERE IS A HESITATION BETWEEN THE TIME THE BRAKE PEDAL IS HIT AND THE TIME THE CAR SLOWS. (THERE WAS AN EARLIER REPAIR/RECALL FOR THIS ISSUE, AND THE INITIAL PROBLEM -- ALSO BRAKE-RELATED -- WAS HELPED; BUT THIS HESITATION PROBLEM -- ONLY ON GRAVEL OR ROUGH TERRAIN -- RESULTED.) IT WILL CAUSE AN ACCIDENT EVENTUALLY. *TR

10/25/2014
Components: SERVICE BRAKES
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I CONTINUE HAVING THIS ISSUE WHEN BRAKING OVER A BUMP OR BRAKING WHILE TURNING. THE CAR SPEEDS UP INSTEAD OF SLOWING DOWN WHEN PRESSING THE BRAKES. THIS IS VERY DANGEROUS ISSUE AND AN CAUSE AN ACCIDENT. I TALKED TO TOYOTA WHO ADVICE ME TO TAKE IT TO THE DEALER. DEALER FINDS NO TROUBLE. I HAVE REPORTED THIS MANY TIMES TO MY DEALER AND TOYOTA WITH NOTHING REALLY DONE. *TR

10/20/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED AND THE CONTACT HAD TO UTILIZE THE HIGH BEAMS IN ORDER TO DRIVE AT NIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN REPLACED THE LOW BEAM LIGHTS BUT THE FAILURE RECURRED. ALSO, THE CONTACT MENTIONED THAT BEFORE THE SHORT IN THE LOW BEAMS, THE MARKER LIGHTS HAD TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 11/24/14*LJ UPDATED 05/06/2015 *JS

10/19/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA IV PRIUS: RETURNING HOME AT NIGHT IN A DARK, RURAL COUNTRY AREA OF PENNSYLVANIA. WINDY, TWO-LANE ROAD WITH FREQUENT OPPOSING TRAFFIC. LEFT FRONT HEADLIGHT GOES OUT MAKING IT VERY DIFFICULT TO SEE WITH REMAINING HEADLIGHT. SWITCHED TO HIGH BEAMS WHICH WORKED OK UNTIL OPPOSING TRAFFIC APPEARED AND HAD TO SWITCH BACK TO LOW BEAM (SINGULAR). A DANGEROUS SITUATION WITH OPPOSING HEADLIGHTS IN YOUR EYES AND NOT ENOUGH LIGHT FROM MY OWN CAR TO ILLUMINATE THE ROAD IN FRONT OF ME. LATER, IT TURNED OUT THAT THE HEADLAMP BULB WAS OK AND "SOMETHING" WAS MAKING IT EITHER INTERMITTENT OR GO OUT COMPLETELY. SOMETIMES STRIKING THE HEADLIGHT LENS ASSEMBLY WITH THE HEEL OF YOUR HAND WOULD GET THE LIGHT TO COME BACK ON. MY WIFE RECENTLY WAS CITED FOR DRIVING WITH A HEADLIGHT OUT IN OUR LOCAL AREA. THIS IS NOT A SAFE SITUATION AND THE LOCAL DEALER SAYS HE CAN'T HELP US. *TR

10/16/2014
Components: SERVICE BRAKES
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING DOWN A HILL AT APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTER PUMP LEAKED NITROGEN INTO THE MASTER CYLINDER BRAKE BOOSTER ASSEMBLY THAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN: 13V235000 (SERVICE BRAKES). THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

10/16/2014
Components: SERVICE BRAKES
Incident Date: 10/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I CONTINUE TO HAVE A PROBLEM WITH BRAKING WHEN GOING OVER A BUMPY SURFACE. THIS HAS HAPPENED NUMEROUS TIMES. MOST RECENTLY, WHILE DRIVING OVER A BUMP IN THE ROAD, I APPLIED THE BRAKES AND THE CAR LUNGED FORWARD. LUCKILY, THERE WAS ENOUGH DISTANCE BETWEEN MY CAR AND THE CAR IN FRONT OF ME (WHICH HAD ALSO APPLIED THE BRAKES). I AM AFRAID THIS WILL CAUSE A SERIOUS ACCIDENT SOMEDAY. THIS HAS ALSO HAPPENED AT STOP SIGNS. I HAVE COMPLAINED TO THE DEALERSHIP A FEW TIMES AND THEY ACT AS IF THEY DON'T KNOW WHAT I AM TALKING ABOUT, WHICH IS LUDICROUS. I EVEN MENTIONED THE ECU RECALL/FIX REGARDING THE BRAKING SYSTEM AND TOLD THEM THAT MY VEHICLE HAD THE FIX APPLIED AND THEY TOLD ME THAT THE FIX WAS NOT TO ADDRESS THE PROBLEM I AM DESCRIBING. THEY INSIST THAT NO ONE ELSE HAS COMPLAINED ABOUT IT. I TOLD THEM THAT I ASSUME THAT THEY HAVE BEEN DIRECTED TO TELL CUSTOMERS THAT THEY KNOW NOTHING ABOUT IT. I SEE SO MANY COMPLAINTS REGARDING THIS ISSUE AND I DON'T UNDERSTAND WHY NOTHING IS BEING DONE ABOUT IT. *TR

10/15/2014
Components: SERVICE BRAKES
Incident Date: 12/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

I PURCHASED THIS CAR IN 2010 AFTER THE 2010 BRAKE MALFUNCTION RECALL. I WAS TOLD THE RECALL SOFTWARE UPDATE HAD BEEN PERFORMED TO MY CAR. DESPITE THAT RECALL, MY CAR CONTINUES TO HAVE THE FOLLOWING PROBLEM ON A CONSISTENT BASIS. WHENEVER BRAKING AT SLOW SPEEDS, IF I GO OVER A BUMP OR POTHOLE WHILE BRAKING, THE BRAKES DISENGAGE, THE CAR LURCHES FORWARD, AND I HAVE TO SLAM ON THE BRAKES TO GET THE CAR TO SLOW DOWN/STOP. MY UNDERSTANDING IS THAT THIS PROBLEM WAS SUPPOSED TO HAVE BEEN FIXED BY THE PRIOR RECALL. *TR

10/11/2014
Components: SERVICE BRAKES
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKING POWER IS NOT CONSISTENT. CAR IS HARD TO STOP. NEED TO PUSH THE PEDAL REALLY HARD TO STOP AT SPEED. THIS STARTED TO GET WORST AFTER THE RECALL. *TR

10/10/2014
Components: POWER TRAIN
Incident Date: 09/29/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON 4/24/14 I BROUGHT THE VEHICLE INTO LYNCH TOYOTA IN MANCHESTER, CT IN RESPONSE TO A RECALL TO FIX A PROBLEM WHICH INVOLVED LOSING POWER WHEN ATTEMPTING TO ACCELERATE. THE INVOICE COVERING THE REPAIR INDICATED "SOFTWARE UPDATE FOR MG ECU AND POWER MANAGEMENT ECU AS PER CAMPAIGN EOE". ON 9/29/14 I WAS DRIVING IN MODERATELY HEAVY TRAFFIC ON I-84 IN WEST HARTFORD, CT WHEN I ATTEMPTED TO ACCELERATE TO PASS A SLOW MOVING VEHICLE. AS I BEGAN TO PASS, THE ACCELERATOR SUDDENLY FAILED TO WORK AND THE ENGINE STOPPED AND WOULD NOT RESPOND EVEN THOUGH I CONTINUED TO DEPRESS THE ACCELERATOR, ALTHOUGH I HAD NO POWER THE STEERING WORKED AND I WAS ABLE TO GLIDE TO THE SHOULDER ACROSS THE RIGHT LANE OF TRAFFIC. I TURNED OFF THE ENGINE, RESTARTED IT AND IT HAS FUNCTIONED NORMALLY SINCE. I RETURNED TO LYNCH TOYOTA ON 10/6/14 TO HAVE THE PROBLEM ADDRESSED. THEY EXAMINED THE VEHICLE BUT WERE UNABLE TO DETERMINE WHAT WAS WRONG AND ADVISED ME THERE WAS NOTHING THAT COULD BE DONE. I CALLED TOYOTA CUSTOMER RELATIONS AT 800-331-4331 AND SPOKE WITH AN INDIVIDUAL WHO IDENTIFIED HIMSELF AS "[XXX]". HE ALSO ADVISED ME THAT SINCE THE DEALER COULD NOT DIAGNOSE THE PROBLEM THAT NOTHING COULD BE DONE. I ASKED HIM IF TOYOTA HAD RECEIVED OTHER SIMILAR COMPLAINTS BUT HE SAID THERE WAS NO WAY TO CROSS REFERENCE THAT INFORMATION. THE COMPANY'S CASE NUMBER OF MY COMPLAINT IS 1410062141. I AM PERPLEXED BY THE COMPANY'S RESPONSE BECAUSE IT HAS GIVEN ME EXCELLENT SERVICE FOR THE PAST 20 YEARS. IT SEEMS VERY ODD THAT IT WOULD NOT FOLLOW THROUGH FURTHER IF FOR NO OTHER REASON THAN THE ENORMOUS LIABILITY EXPOSURE AN OBVIOUSLY DANGEROUS PROBLEM LIKE THIS COULD PRESENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

10/06/2014
Components: SERVICE BRAKES
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MASTER BRAKE CYLINDER AND BOOSTER, $4700 REPAIR. *TR

10/05/2014
Components: POWER TRAIN
Incident Date: 09/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

STOPPED AT RED LIGHT. MADE LEFT TURN. DROVE ABOUT 100 FT. CAR ENGINE STOPPED IN TRAFFIC WITHOUT ANY ACTION ON MY PART. CAR ROLLED FORWARD WITHOUT POWER AND THEN STOPPED. *TR

09/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY BACK-UP CAMERA WENT DARK & STOPPED WORKING IN THE CENTER CONSOLE. THIS RENDERED THE ENTIRE CONSOLE INOPERABLE; NAVIGATION, RADIO, BLUETOOTH, ETC. I WENT TO THE TOYOTA DEALER, & CALLED TOYOTA. I WAS TOLD THIS HAPPENS WITH JBL EQUIPMENT, & IT IS NOT COVERED UNDER WARRANTY. MY VEHICLE ONLY HAS 43,252 MILES ON IT. THEY TOLD ME THAT I COULD PAY $2500 FOR A REFURBISHED CAMERA/CONSOLE. THIS DOES NOT SEEM TO BE FAIR TO THE CONSUMER. I DO NOT LIKE DRIVING AROUND WITHOUT THE BACK-UP CAMERA--A SAFETY FEATURE, & THIS IS A KNOWN PROBLEM TO TOYOTA & THEIR DEALERS. TOYOTA SHOULD EXTEND THE WARRANTY ON THIS CENTER CONSOLE ON THIS MODEL. *TR

09/23/2014
Components: AIR BAGS
Incident Date: 09/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAD A COLLISION WITH A VEHICLE AS I HEADED NORTH TOWARDS AN INTERSECTION. ON THE OTHER SIDE THE DRIVER THAT HIT MY VEHICLE WAS SUPPOSED TO YIELD TO COMING TRAFFIC. WHEN I REALIZED IT I HAD CRASHED INTO A WOODEN FENCE. THE CAR WAS HIT IN THE LEFT SIDE FRONT TIRE AREA, THE HOOD, THE FENDER, THE DRIVER AND PASSENGER LEFT DOORS WERE DAMAGED. NEEDLESS TO SAY THE CAR WAS DECLARED A TOTAL LOSS. I WOULD LIKE AN INVESTIGATION SINCE I BELIEVE THE AIR BAGS SHOULD HAVE DEPLOYED. I WAS HIT IN THE FRONT DRIVERS SIDE, THEN DROVE THRU A WOODEN FENCE TO BE STOPPED BY A STORAGE CONTAINER. THE ACCIDENT DIDN'T RESULT IN ANY MAJOR INJURIES BUT THE AIR BAGS SHOULD HAVE DEPLOYED. ..UPDATED 09/30/14 *BF THE CONSUMER STATED THE MANUFACTURER FOUND THAT THE AIRBAGS SHOULD NOT HAVE DEPLOYED. UPDATED 02/27/2015 *JS

09/15/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ACCELERATED TO GET ON HIGHWAY. ONCE ON THE HIGHWAY THE SYSTEM HYBRID WARNING LIGHT AND OTHER WARNING LIGHTS AND AUDIO ALARMS CAME ON. WE HAD TO EXIT IMMEDIATELY BECAUSE WE LOST THE ABILITY TO MAINTAIN HIGHWAY SPEED. *TR

09/14/2014
Components: SERVICE BRAKES
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

EVEN AFTER HAVING MY VEHICLE REPAIRED UNDER THE RECALL FOR THE ABS BRAKING ISSUE IN 2010, I CONTINUE TO HAVE BRAKING PROBLEMS WHEN BRAKING ON UNEVEN ROADS. 9/12/14 WAS MY MOST RECENT INCIDENT WHEN I CAME TO A STOP ON A DIRT ROAD AT AN INTERSECTION AND MY VEHICLE LUNGED FORWARD WHEN I WENT OVER A HOLE IN THE ROAD WHILE BRAKING. I WAS NOT GOING FAST, MAYBE 15 MPH, AND THERE WERE NO VEHICLES IN FRONT OF ME, BUT IT COULD HAVE RESULTED IN A CRASH IF THERE HAD BEEN ANOTHER VEHICLE IN FRONT OF ME AT THE INTERSECTION. AGAIN, MY VEHICLE HAS BEEN SERVICED UNDER THE PREVIOUS RECALL, BUT I CONTINUE TO EXPERIENCE BRAKING PROBLEMS RELATED TO THE ABS. PLEASE RE-OPEN THIS INVESTIGATION AND ISSUE ANOTHER RECALL ON THIS PROBLEM. *TR

09/14/2014
Components: WHEELS
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

AT APPROXIMATELY 85,000 MILES, I NOTICED A LOW HUMMING/RUBBING SOUND COMING FROM MY WHEELS. AFTER HAVING THE VEHICLE INSPECTED, IT WAS FOUND THAT THE FRONT RIGHT WHEEL BEARING NEEDED TO BE REPLACED. WHEEL BEARINGS TYPICALLY DON'T NEED TO BE REPLACED UNTIL AROUND 150,000-200,000 MILES, ON AVERAGE. THE TECHNICIAN TOLD ME THAT IT WASN'T YET LOOSE AND THAT I COULD REPLACE IT WITHIN A COUPLE OF MONTHS. I HAVE NOW NOTICED LOOSE STEERING AND THE SOUND HAS GROWN LOUDER, SO I WILL BE REPLACING THE BEARING SO THAT I DO NOT RISK THE WHEEL BREAKING OFF FROM MY VEHICLE WHILE DRIVING ON THE HIGHWAY TO AND FROM WORK. HAVING TO REPLACE THE BEARING THIS EARLY IN THE VEHICLE'S LIFE SEEMS EXCESSIVE, AND FROM MY ONLINE RESEARCH, IT SEEMS THAT I AM NOT THE ONLY ONE TO REALIZE THIS. I'VE ALSO HAD TROUBLE TRACKING DOWN THE PART THROUGH MY LOCAL PARTS STORES, WHICH CONCERNS ME AS WELL BECAUSE THEY DON'T KNOW WHY THEY DON'T CARRY THE PART, OR WHY IT IS SO EXPENSIVE TO ORDER ONLINE. HAS THERE BEEN A SHORTAGE OF THIS PART BECAUSE OF A DEFECT OR NUMEROUS REPLACEMENTS? IF THE WHEEL WERE TO BREAK OFF WHILE DRIVING ON THE FREEWAY, IT COULD EASILY RESULT IN A FATAL ACCIDENT. PLEASE INVESTIGATE. *TR

09/09/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/25/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

WE HAVE OWNED THIS VEHICLE SINCE IT HAS BEEN NEW AND HAVE REPLACED THE DRIVER'S SIDE FRONT HEADLIGHT ANNUALLY. THIS TIME IT WENT OUT JUST 4 WEEKS AFTER A LOCAL MECHANIC REPLACED THE BULB. WHEN I TOOK IT TO TOYOTA AND COMPLAINED OF THE PROBLEM AND ASKED ABOUT A WARRANTY FIX I WAS TOLD THAT THE PRIOR BULB HAD BEEN INSTALLED INCORRECTLY AND NOW THE ENTIRE HEADLIGHT SHOULD BE REPLACED FOR $500. THIS IS THE SAME PROBLEM WE HAVE ALWAYS HAD. *TR

09/07/2014
Components: SERVICE BRAKES
Incident Date: 09/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

UPON BRAKING IF ON A BUMPY ROAD OR HAPPEN TO HIT A POTHOLE THE BRAKES FEEL LIKE THEY ARE DISENGAGED FOR A FEW SECONDS. *TR

08/20/2014
Components: SERVICE BRAKES
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WOULD LIKE TO FILE THIS CLAIM AS THE SAME INCIDENT DESCRIBED BELOW HAPPEN TWO TIMES IN LESS THAN TWO YEARS. THIS IS A BIG SAFETY ISSUE WHICH COULD HAVE BEEN FATAL. -- FIRST EVENT OCCURRED ON 8/17/2012 (ODOMETER 55899). BRAKE TOTALLY FAILED ON A FREEWAY AND ALMOST LOST MY LIFE THAT DAY. TOWED TO THE DEALER AND THEY REPLACED 1) BREAK CYLINDER ASSEMBLY PN#47050-47060, 2)GASKET, BREAK BOOST PN#44785-02060 & 3) BREAK FLUID. WHEN ASKED TO THE DEALER WHAT THE REASON FOR THE FAILURE WAS, WE WERE TOLD THAT THEY DO NOT KNOW THE CAUSE AND FAILED PART WAS SENT TO THE MANUFACTURER FOR INVESTIGATION. WE REQUESTED TO TELL US THE FINDINGS FROM THE MANUFACTURER BUT NEVER HEARD BACK AND SOON AFTER THIS INCIDENT TOYOTA HAD A RECALL FOR BREAKS. -- THE SECOND INCIDENT OCCURRED ON 7/16/2014 (ODOMETER 91965) AND SAME BRAKE FAILURE OCCURRED AGAIN AS DESCRIBED ABOVE.THIS TIME DEALER REPLACED 1) BREAK CYLINDER ASSEMBLY PN#47050-47140, 2) GASKET, BRAKE BOOST PN#44785-02060 & 3) BREAK FLUID. PLEASE NOTE THAT THE SECOND TIME THE BRAKE CYLINDER ASSEMBLY PN# IS DIFFERENT. WE ASKED THE DEALER AGAIN WHAT WAS THE REASON FOR FAILURE OF THE SAME PART AGAIN BUT DID NOT GET A CLEAR ANSWER FROM THEM. WE WROTE SEVERAL EMAILS TO THE DEALER BUT NO RESPONSE YET AS OF TODAY (8/19/14). I AM A VERY UNHAPPY CUSTOMER. WHAT WILL TOYOTA DO IF THIS HAPPENS AGAIN? SOON OUR WARRANTY WILL EXPIRE AND IF THIS HAPPENS AGAIN WHICH IS A TOYOTA'S EXISTING PROBLEM, HOW IT WILL BE COVERED? -- HOPE TO HEAR SOON FROM TOYOTA. *TR

08/15/2014
Components: STRUCTURE
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

INNER FENDER SPLASH SHIELD FELL OFF AS I WAS DRIVING. *TR

08/15/2014
Components: HYBRID PROPULSION SYSTEM
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED WHILE ATTEMPTING TO EXIT A PARKING LOT, THE VEHICLE FAILED TO ACCELERATE OVER 45 MPH. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE HYBRID INVERTER ASSEMBLY FAILED AND NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 64,599.

08/12/2014
Components: STEERING,ENGINE,HYBRID PROPULSION SYSTEM
Incident Date: 08/11/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ABOUT A MILE AFTER HAVING ENTERED THE FREEWAY AS I WAS MERGING TOWARDS THE CARPOOL LANE THE CAR SHUT OFF IN THE NUMBER THREE LANE.THE DASHBOARD DISPLAYED THE MESSAGE, "CHECK HYBRID SYSTEM", AND WOULD NOT RESPOND. MY SPEED WAS APPROXIMATELY 65 MPH WHEN THIS OCCURRED. I IMMEDIATELY PRESSED ON THE BRAKE BUT THE CAR WAS NOT SLOWING DOWN AS IT NORMALLY DOES. WHEN I FINALLY GOT OVER TO THE NUMBER 1 LANE, I ENTERED THE EMERGENCY LANE BUT WAS STILL HAVING TROUBLE COMING TO A STOP. I BRUSHED UP AGAINST THE FREEWAY WALL IN ORDER TO COME TO A COMPLETE STOP. AFTER SWITCHING THE CAR OFF AND ATTEMPTING TO RESTART IT, I WOULD GET NO RESPOND AND ALL THE DASHBOARD INDICATORS WOULD REMAIN ON WITH THE "CHECK HYBRID SYSTEM" DISPLAYED. THIS INCIDENT WAS TERRIFYING AS I WAS DRIVING WITH MY TWO YEAR OLD DAUGHTER AND TWO OTHER OCCUPANTS. THE CAR SHOULD HAVE DISPLAYED A WARNING AND NOT SIMPLY STALLED OUT. IF THIS INCIDENT HAD TAKEN PLACE A FEW MINUTES LATER, I WOULD HAVE BEEN IN THE HOV LANE AND COULD HAVE RESULTED IN A DEVASTATING ACCIDENT. *TR

08/11/2014
Components: TIRES
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

THIS IS SECOND INCIDENT FRONT DRIVER SIDE OEM TIRE SIDEWALL CRACK NEAR EDGE (EDGE OF WHEEL RIM) .TIRE IS STILL AVAILABLE .NOTICED CRACKS ON AUG 9,2014...MILES ON TOYOTA PRIUS 2010 IS ABOUT 36000 MILES FIRST TIME HAPPENED FRONT PASSENGER SIDE TIRE SIDE WALL CRACK IN JANUARY 2014. REPLACE WITH NEW TIRE ( MILES ON CAR ABOUT 33000) ALL OEM TIRES ON THE 2010 PRIUS ALMOST WEAR-OUT....REALLY FAST. *TR

08/11/2014
Components: SERVICE BRAKES
Incident Date: 08/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

VEHICLE CONTINUED FORWARD WITH NO BRAKING FOR 2 SECONDS AFTER APPLYING THE BRAKES. VEHICLE DID NOT STOP IN TIME TO AVOID STRIKING THE VEHICLE IN FRONT. FRONT BUMPER WAS DENTED AND PUNCTURED BY STRIKING THE TRAILER HITCH ON THE CAR AHEAD. NO DAMAGE TO OTHER CAR. BRAKE BOOSTER WAS REPLACED LAST YEAR UNDER RECALL FOR SAME PROBLEM. REPAIR HAS DONE NOTHING TO CORRECT THE PROBLEM. THE SAME PROBLEM HAS OCCURED INTERMITTENTLY BEFORE AND AFTER THE "FIX". BRAKES MOMENTARILY FAIL TO ACTIVATE EVERY SO OFTEN, WITH NO PARTICULAR PATTERN OR FREQUENCY. DEALER WAS NOTIFIED, AND STATED THAT UNLESS WE CAN DUPLICATE THE PROBLEM FOR THEM, THEY CANNOT PROVIDE ANY REPAIR OR ASSISTANCE. BECOMING UNEASY ABOUT USING THE CAR. WILL PROBABLY TRADE IT IN FOR SOMETHING DIFFERENT, WHICH IS NOT WHAT WE REALLY WANT. WOULD LIKE TO GET IT FIXED, AS WE LIKE THE CAR. NOT TRYING TO BE DIFFICULT, BUT FELT THAT IT SHOULD BE REPORTED. *TR

08/08/2014
Components: SERVICE BRAKES
Incident Date: 08/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN HE APPLIED THE BRAKES WHILE DRIVING 30 MPH HE HEARD A HARSH ABNORMAL SOUND. THE NOISE WAS HEARD ONE THOUSAND TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE BRAKE BOOSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

08/05/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I AM WRITING DUE TO HAVING HAD MY 2010 TOYOTA PRIUS SELF ACCELERATE WHILE DRIVING ON FOUR OCCASIONS. THIS BEGAN OCCURRING AFTER I TOOK MY VEHICLE TO TOYOTA OF CLERMONT, FLORIDA FOR A ROUTINE SERVICE ON 3/31/2014. WHILE THE VEHICLE WAS THERE, THE DEALERSHIP ALSO PERFORMED A RECALL ON THE VEHICLE. THIS RECALL IS REFERENCED AS: TECH(S) : 20799 RECALL EOE MOTOR GENERATOR AND POWER MANAGEMENT UPDATE PERFORM SOFTWARE UPDATE FOR MG ECU AND POWER MANAGEMENT ECU AGG09A 0.7 AS OF 8/5/2014 MY VEHICLE HAS HAD UNINTENDED ACCELERATION ON 4 OCCASIONS. IN 3 OF THE 4 I KNOW IT HAS OCCURRED AS I RELEASED THE BRAKE. THIS RELEASE IS CONFIRMED BY THE FACT THAT IT IS NECESSARY TO REAPPLY THE BRAKE TO STOP THE ACCELERATION. THE 4TH OCCURRENCE MAY ALSO HAVE OCCURRED AFTER A BRAKE RELEASE. I HAVE ATTEMPTED TO RESOLVE THIS PROBLEM VIA BOTH MY LOCAL TOYOTA DEALER AND TOYOTA CUSTOMER EXPERIENCE CENTER AT 1 800 331-4331. I AM BEING TOLD THE PROBLEM IS OPERATOR ERROR. I HAVE DONE THE RESEARCH TO SEE IF THIS IS EVEN POSSIBLE. FOR ME TO APPLY THE BRAKE AND FUEL SIMULTANEOUSLY WOULD BE BOTH EXTREMELY DIFFICULT AND VERY OBVIOUS. ADDITIONALLY IF THIS DIAGNOSIS WERE CORRECT THE VEHICLE WOULD STOP ACCELERATING WHEN THE BRAKE WAS RELEASED. IN FACT THE VEHICLE ACCELERATES WHEN THE BRAKE IS RELEASED NOT WHILE THE BRAKE IS DEPRESSED. *TR

07/31/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE HEADLIGHTS BURN OUT ON A REGULAR BASIS. SHORTLY AFTER REPLACING THE BULB IT WILL BURN OUT AGAIN (USUALLY WITHIN A WEEK). AT TIMES BOTH SIDES BURN OUT AT THE SAME TIME WITHOUT WARNING CAUSING A SAFETY HAZARD. THIS IS A KNOWN PROBLEM FOR TOYOTA PRIUS PRODUCTS. WE HAVE CONTACTED THE COMPANY WHO STATES THIS PROBLEM WAS RESOLVED WITH THE 09 MODEL YEAR AND REFUSE TO ADMIT OR ASSIST WITH REPAIRS OF THE KNOWN ELECTRICAL DEFECT. *TR

07/30/2014
Components: SERVICE BRAKES
Incident Date: 04/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 40 MPH OVER A BUMP IN THE ROAD, THE VEHICLE LOST BRAKING CAPABILITY FOR A FEW SECONDS. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN OVER A BUMP OR POTHOLE. THE DEALER ADJUSTED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 09/02/14*LJ

07/30/2014
Components: ELECTRICAL SYSTEM,HYBRID PROPULSION SYSTEM,ENGINE
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

THE HYBRID INVERTER ASSEMBLY FAILED WHEN I TRIED TO ACCELERATE FROM A STOP ONTO A RURAL HIGHWAY. THIS OCCURRED APPROXIMATELY TWO MONTHS AFTER RECEIVING THE MOTOR GENERATOR ECU AND POWER MANAGEMENT ECU SOFTWARE UPDATE THAT WAS INTENDED TO PREVENT THIS TYPE OF FAILURE.I WAS NOTIFIED OF THIS UPDATE/RECALL IN LATE MARCH 2014 AND HAD THE UPDATE COMPLETED AT A AUTHORIZED TOYOTA SERVICE CENTER. *TR

07/26/2014
Components: SERVICE BRAKES
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

EXITING FROM THE HIGHWAY, I SLOWED WHILE I APPROACHED A STOP SIGN. AS THE PRIUS WENT OVER A BUMP, DECELERATION WAS INTERRUPTED. THE PRIUS MOMENTARILY SEEMED TO LURCH FORWARD; BUT WITHIN A SHORT TIME BRAKING RESUMED. THIS IS DISTURBING CAR BEHAVIOR. IF THERE WAS A CAR DIRECTLY IN FRONT OF ME, I WOULD HAVE HIT IT. *TR

07/19/2014
Components: SERVICE BRAKES
Incident Date: 06/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

I BROUGHT MY 2010 PRIUS INTO THE TOYOTA MARIN (CALIFORNIA) DEALER IN JANUARY 2014 IN RESPONSE TO THEIR RECALL RELATED TO PROBLEMS WITH STEPPING ON THE BRAKE AND HAVING THE PRIUS ACCELERATE RATHER THAN STOP. THE CORRECTIVE SOFTWARE WAS PRESUMABLY INSTALLED. FAST FORWARD TO FATHER'S DAY, JUNE 15, 2014. I AM PARKING MY PRIUS FOR A FATHER'S DAY BRUNCH. I'M GOING ABOUT TWO MILES PER HOUR INTO A PARKING SPACE. I PUT MY FOOT ON THE BRAKE. THE CAR ACCELERATES. I MENTALLY DOUBLE CHECK THAT I HAVE MY FOOT ON THE BRAKE. I DO. OUT OF CONTROL, THE CAR JUMPS THE CURB AND SMASHES RIGHT INTO A TREE. MY WIFE ASKS IF MY FOOT IS ON THE BRAKE. I TRIPLE CHECK. IT STILL IS--I HAVEN'T MOVED IT. A WEEK LATER I FEEL THE TRAUMA OF CONSTANTLY VISUALIZING THE POSSIBILITY OF HAVING TRIED TO STOP AT A CROSS WALK AND KILLING A FAMILY ON THE WAY TO THEIR FATHER'S DAY BRUNCH. --IT TOOK THREE DAYS OF CONSTANT CALLING AND DYSFUNCTIONAL EXTENSIONS TO CONNECT WITH A PRIUS CASE MANAGER. THEN SHE INFORMED ME IT WOULD TAKE ME MORE THAN A MONTH TO HAVE MY CAR INSPECTED AND GET AN ASSESSMENT. IF I RENTED A CAR THERE WOULD BE NO ASSURANCE IT WOULD BE COVERED. --THIS PROBLEM HAPPENED AFTER I RESPONDED TO THE RECALL. HOW CAN I TRUST A CAR THAT IS AUTOMATICALLY CRASHING AFTER THAT PRECISE PROBLEM HAS ALLEGEDLY BEEN ADDRESSED? --I JUST RECEIVED (JULY 19, 2014) A LETTER FROM TOYOTA SALES SAYING THE CAR'S BRAKES AND ACCELERATOR WERE TESTED AND "ALL IS FINE." HOWEVER, IN MY AND OTHERS' SIMILAR EXPERIENCES THE SURGE HAPPENS ONLY OCCASIONALLY. WE BOUGHT THE CAR USED, HAVE GONE ABOUT 20,000 MILES WITH IT, AND NEVER HAD THE PROBLEM. SO A TEST EVEN FOR A YEAR AT A TIME IS IRRELEVANT. --MY "ASK": SINCE OTHERS SHARE THIS EXPERIENCE AND IT COULD RESULT IN DEATH, I WANT TOYOTA TO SELL THIS CAR FOR PARTS AND RECALL THE 2010 PRIUS UNTIL A SOLUTION CAN BE FOUND. I AM SHOCKED AT PRIUS' IRRESPONSIBILITY. *TR

07/02/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUG02******
Summary

WAS TRAVELING ABOUT 65 MPH ON ROUTE 11 IN CT WHEN RED LIGHTS COME ON AND CAR SLOWS TO 20 MPH.PULLE TO SIDE OF ROAD AND CALLED AAA/TOWED TO HARTFORD TOYOTA IN HARTFORD CT. FIRST TOLD IT WAS A HYBRID BATTERY THEN TOLD IT WAS THE INVERTER WHICH THEY SAID IS ON BACK ORDER. NOW I,M GETTING THE RUN AROUND FROM THE MAIN OFFICE IN CALIFORNIA.. BROUGHT CAR IN FOR A RECALL ON SOFTWARE UPDATE IN FEB 2014 AND FROM WHAT I READ THIS MAY CAUSE THE INVERT TO FAIL THANKS FOR YOUR ATTENTION IN THIS MATTER. *TR

06/27/2014
Components: SERVICE BRAKES
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BACK IN 2010, WE NOTICED THAT, WHEN BRAKING, THE CAR WOULD LURCH FORWARD. THIS HAPPENED SEVERAL TIMES AT RANDOM. AT THAT TIME, WE TOOK THE CAR IN TO FIX THE PROBLEM. VICTORY TOYOTA IN CANTON, MICHIGAN, TOLD US THAT THERE WAS NOTHING WRONG; THEIR DIAGNOSIS AND COMPUTERS SHOWED THAT NO ERRORS HAD OCCURRED. WE DROVE IT FOR A SHORT TIME, AND IT CONTINUED TO HAVE THE ISSUE. WE TOOK IT BACK IN TO THE DEALERSHIP, THEY AGAIN SAID THAT THERE WAS NOTHING WRONG. THEY SAID THAT THEY TOOK IT FOR A TEST DRIVE, AND NOTHING HAPPENED. WE WERE MADE TO THINK THAT THE ISSUE WAS IN OUR HEADS, SO WE TOOK THE CAR BACK AND TRIED TO DEAL WITH THE ISSUE, EVEN THOUGH IT CONTINUED OVER THE YEARS. FINALLY, THIS YEAR, WE NEARLY GOT INTO TWO SEPARATE ACCIDENTS AS A DIRECT RESULT OF THIS SUDDEN LURCHING FORWARD. I TOOK THE CAR BACK INTO THE SERVICE DEPARTMENT OF VICTORY TOYOTA, AND WAS TOLD BLUNTLY THAT THERE WAS NEVER A RECALL FOR THIS ISSUE, THAT, UNLESS I COULD RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR, I WAS MAKING THINGS UP. THAT IS WHAT LEAD TO THIS COMPLAINT. I DID SOME RESEARCH AND FOUND THAT THE CAR HAD INDEED BEEN RECALLED FOR THIS BRAKE ISSUE WITH RECALL ID # 68066. SO THEY LIED ABOUT THE RECALL HISTORY FOR MY CAR. ALSO, RECREATING SOMETHING THAT HAPPENS AT RANDOM DURING A FINITE TIME PERIOD, SUCH AS A TEST DRIVE, IS IMPROBABLE, AND TO MAKE SERVICING THE CAR CONTINGENT ON THAT TEST DRIVE IS LUDICROUS. I AM HOPING THAT, BY LODGING THIS COMPLAINT SOMETHING WILL GET DONE BEFORE MY WIFE, ME, OR/AND SOMEONE ELSE IS/ARE KILLED BECAUSE OF THIS ISSUE. *TR

06/24/2014
Components: AIR BAGS
Incident Date: 06/19/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ON THURSDAY, JUNE 19TH, JUST BEFORE NOON, POLICE STATE MY WIFE WAS STOPPED AT THE INTERSECTION OF AMERICAN LEGION RD. AND HWYS 61-67. THE TRAFFIC LIGHTS WERE MALFUNCTIONING AND FLASHING RED ALL 4 DIRECTIONS. AFTER STOPPING SHE PROCEEDED ON AND WAS STRUCK ON THE DRIVERS SIDE ABOUT WHERE THE DOOR HINGES ARE. THE DRIVER STATED HE DID NOT SEE THE FLASHING RED LIGHTS. IT PUSHED THE PRIUS ACROSS THE INTERSECTION AND INTO THE CURB SURROUNDING THE TRAFFIC LIGHT. IT WAS A PONTIAC AZTEC WITH THE HIGH HOOD, AND SUPPOSEDLY THE HOOD CRASHED OUT THE DRIVERS SIDE WINDOW, SHOWERING MY WIFE WITH GLASS. SHE SUFFERED CONCUSSION, BROKEN CLAVICLE, 10 STAPLES IN THE BACK OF HER HEAD, AND HAS EXTENSIVE SWELLING ALONG HER ENTIRE LEFT SIDE. IT ALSO KNOCKED OUT BOTH HEARING AIDS, SCRATCHED UP HER GLASSES FROM THE FLYING GLASS AND KNOCKED HER WATCH OFF. UNFORTUNATELY THE SIDE CURTAIN AIR BAG DID NOT DEPLOY. IT IS BEING HANDLED BY HARTFORD INSURANCE SO THEY CAN GIVE YOU MORE INFORMATION ABOUT THE DAMAGE. THE CAR HAS ABOUT 38,000 MILES ON IT. THE POLICE REPORT IS BY FESTUS, MO. P.D..... UPDATED 08/05/14 *BF UPDATED 08/19/2014 *JS

06/24/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/29/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

LOW BEAM HEADLIGHT BULBS BURN OUT MUCH FASTER THAN THEY SHOULD. I HAVE REPLACED BOTH LOW BEAM BULBS AT LEAST 6 TIMES IN THE LAST 2 YEARS. TYPICAL BULBS SHOULD LAST WELL OVER A YEAR, WHEREAS MINE ONLY LAST 2-3 MONTHS. I DO NOT DRIVE WITH HEADLIGHTS ON DURING THE DAY. THIS HAPPENS WITH BOTH LOW BEAMS, BUT NOT SIMULTANEOUSLY. AS A RESULT, I AM INSTALLING NEW BULBS EVERY OTHER MONTH. I NEVER TOUCH THE BULBS (ALWAYS WEAR DISPOSABLE GLOVES) SO THIS IS NOT A RESULT OF FINGER OIL REDUCING THE BULB LIFE. *TR

06/24/2014
Components: SERVICE BRAKES
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN BRAKING AT A SLOW SPEED THE CAR WILL SUDDENLY STOP BRAKING, WITH BRAKES STILL BEING APPLIED, WHENEVER A ROUGH SURFACE IS ENCOUNTERED, FOR EXAMPLE BUMPS OR POTHOLES. THIS LOSS OF BRAKING HAPPENS EVERYTIME A ROUGH SURFACE IS ENCOUNTERED DURING BRAKING AND IS EASY TO REPLICATE. *TR

06/24/2014
Components: TIRES
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE DRIVER SIDE TIRE BECAME LOW ON AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE VALVE STEM SENSOR WAS DEFECTIVE AND HAD IT REPLACED. TWENTY MINUTES LATER THE TIRE SENSOR WARNING ILLUMINATED AND THE REAR PASSENGER TIRE WAS ALSO LOW AND THE STEM VALVE HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,979.

06/23/2014
Components: POWER TRAIN
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

THE INVERTER IN THE CAR FAILED WHILE ACCELERATING. I ACCELERATED FROM A STOP LIGHT WHILE THE CAR WAS IN POWER MODE. WITHIN A FEW SECONDS, THE CAR LOST POWER, AND I COULD NOT KEEP UP SPEED. THE CAR ENTERED A SAFETY MODE THAT ONLY ALLOWS MINIMAL FORWARD MOVEMENT. A FEW SECONDS LATER, THE CAR WOULD NO LONGER MOVE. BEFORE THE CAR STOPPED, SEVERAL LIGHTS ILLUMINATED ON THE DASHBOARD INCLUDING THE CHECK ENGINE LIGHT AND POWER STEERING LIGHT. "CHECK HYBRID SYSTEM" ALSO APPEARED ON THE DASH. A FEW MONTHS EARLIER, THIS CAR HAD THE SOFTWARE UPDATE OFFERED BY TOYOTA FOR THE COMPANY'S PRIUS RECALL. *TR

06/14/2014
Components: SERVICE BRAKES
Incident Date: 12/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I OWN A 2010 PRIUS, WHEN THE BRAKES ARE APPLIED, THE BRAKE PEDAL IS EVEN WITH THE ACCELERATOR PEDAL. I FIND THIS A DANGEROUS SITUATION. IF I WERE TO APPLY THE BRAKES SUDDENLY, MY FOOT COULD POSSIBLY HIT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL AT THE SAME TIME POSSIBLY CAUSING AN ACCIDENT! I COMPLAINED TO THE TOYOTA DEALER, AND WAS TOLD THE BRAKE PEDAL IS LOWER ON THE PRIUS THEN CONVENTIONAL VEHICLES.I WAS ALWAYS TAUGHT THAT THE BRAKE PEDAL SHOULD NEVER BE AT THE SAME HEIGHT OR BELOW THE ACCELERATOR PEDAL FOR SAFETY REASONS. TOYOTA APPEARS TO IGNORE THIS SAFETY ISSUE. HAVEN'T AUTO MFG. LEARNED ANYTHING WITH GM IGNITION PROBLEM? WHEN IS THE GOVERNMENT GOING TO DO SOMETHING ABOUT THESE AUTO DESIGN DEFECTS? ARE THEY ALWAYS GOING TO WAIT FOR PEOPLE TO GET INTO ACCIDENTS AND POSSIBLY GET KILLED BEFORE THEY ACT? *JS

06/12/2014
Components: SERVICE BRAKES
Incident Date: 05/22/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING IN REVERSE APPROXIMATELY 2 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO STOP. THE VEHICLE CRASHED INTO A PEDESTRIAN AND ALSO AN OCCUPIED PARKED VEHICLE. THE CONTACT DID NOT SUSTAIN AN INJURY HOWEVER, THE PEDESTRIAN SUFFERED UNKNOWN INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THAT THE BATTERY AMPERAGE WAS DEFECTIVE. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INVESTIGATION RELATED TO THE BRAKING ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

06/11/2014
Components: SERVICE BRAKES
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

EVERY TIME I RUN OVER A ROAD BUMP AT SLOWER SPEEDS (10-20 MPH) WITH LIGHT TAP ON THE BRAKE TO SLOW DOWN, THE CAR ACCELERATES ITSELF AT THE TOP OF THE BUMP. WHEN I SEE THE BUMP, I PUSH THE BRAKE PEDAL TO TRY TO SLOW DOWN BUT IT ACCELERATES INSTEAD AT THE TOP OF THE BUMP. I CALLED TOYOTA DEALER SERVICE DEPT AND REPORTED THE INCIDENT. I AM CONCERNED FOR SAFETY REASONS. THANK YOU. *TR

06/05/2014
Components: ENGINE
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS 2. MULTIPLE OCCASIONS OF COMPLETE LOSS OF ENGINE POWER AND STALLING AT VARIOUS SPEEDS. COASTED TO THE SIDE OF THE ROAD AND RESTARTED/REBOOTED CAR. ALL INTERIOR LIGHTS STAYED ON BUT THE ENGINE WAS OFF. DEALER COULD NOT REPLICATE THE PROBLEM AND COULD FIND NO FAULTS. *TR

06/03/2014
Components: SERVICE BRAKES
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS WHICH I BOUGHT IN AUGUST 2013. ON SEVERAL OCCASIONS, APPROXIMATELY, 4-5 TIMES A WEEK, EVERY TIME I RUN OVER A ROAD BUMP OR PATH HOLE AT SLOWER SPEEDS (10-20 MPH), THE CAR ACCELERATES ITSELF. WHEN I SEE THE BUMP OR PATH HOLE, I PUSH THE BRAKE PEDAL TO TRY TO SLOW DOWN BUT IT ACCELERATES INSTEAD. THIS HAS BEEN HAPPENING TO ME SINCE I PURCHASE THE VEHICLE, THE MOST RECENT TIME THIS HAPPENED WAS TODAY, TUESDAY, JUNE 3, 2014. TODAY'S SURGE IN THE ACCELERATION WAS MORE THAN BEFORE. I IMMEDIATELY CALLED TOYOTA AND REPORTED THE INCIDENT. I UNDERSTAND THIS HAS BEEN AN ISSUE SINCE THIS CAR WAS RELEASED IN 2009-2010 AND MANY OTHER OWNERS REPORTED IT IN THE PAST. I AM CONCERNED FOR SAFETY REASONS, KINDLY HAVE TOYOTA ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THANK YOU. *TR

05/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS UNREADABLE DUE TO FOG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,618.

05/28/2014
Components: ENGINE
Incident Date: 05/28/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TWO OCCURRENCES. WAS DRIVING 65 MPH WHEN SUDDENLY CAR BEGAN TO LOSE POWER. WAS UNABLE TO REGAIN ANY POWER BUT WAS ABLE TO COAST TO STOP ON SHOULDER. PRESSED THE ON/OFF BUTTON TO OFF. WAITED A FEW SECONDS AND PUSHED IT ON. WAS THEN ABLE TO DRIVE AGAIN. HOWEVER ABOUT 3 MILES LATER AT 25 MPH THE SAME THING HAPPENED. BOTH SITUATIONS OCCURRED DURING A TURN WITH AN UPHILL GRADE. FIRST TIME THE GRADE CHANGE WAS V.GRADUAL THE SECOND TIME MUCH MORE ABRUPT. NO SUCH PROBLEMS THE PREVIOUS YEAR WE HAVE OWNED THE CAR. DEALER SAID NO CODES WERE FOUND DURING A SCAN. *TR

05/25/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I WAS LEAVING A PARKING SPACE AND EXITING THE PARKING AREA WHEN BOTH HEADLIGHTS WENT OFF LEAVING ME IN THE DARK. I PULLED OVER AND TURNED THEM ON AND OFF SEVERAL TIMES BUT NOTHING HAPPENED. I HAD THE RUNNING LIGHTS, THE TURN SIGNALS, THE HIGH BEAMS BUT NO LOW BEAMS. I DROVE HOME WITH MY HIGH BEAMS ON. I WENT TODAY AND REPLACED BOTH BULBS THEN TRIED THE LIGHTS AGAIN. NOTHING. I TOOK THE BULBS BACK AND EXCHANGED THEM AND STILL NO HEADLIGHTS. *TR

05/23/2014
Components: SERVICE BRAKES, HYDRAULIC,STRUCTURE
Incident Date: 05/23/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUIA0******
Summary

WHILST STOPPED AT A TRAFFIC LIGHT, BEHIND A SUBURU, THE BRAKE FAILED AND HIT THE SUBURU. (THIS WAS NOT THE FIRST TIME THE BRAKE FAILED, BUT FORTUNATELY THERE WERE NO OTHER CARS INVOLVED WHEN THE CAR DID NOT STOP. THE DRIVER BELIEVED THAT BLACK ICE WAS INVOLVED, BUT AFTER THE INCIDENT WITH THE SUBURU, REALIZED THAT IT WAS BRAKE FAILURE.) BELIEVING THAT THE AUTO COULD NO LONGER BE TRUSTED, IT WAS SOLD. TOYOTA INSISTED IT WAS DRIVER ERROR., AND CLAIMED THAT THERE WAS NO FAULT IN THE BREAKING SYSTEM. *TR

05/21/2014
Components: SERVICE BRAKES
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS 2, DEPRESSING BRAKE AS I APPROACH STOP SIGN, HLT A SMALL BUMP OR POT HOLE . CAR BRAKES RELEASE EVEN THOUGH MY FOOT IS STILL ON THE BRAKE. I LURCH FORWARD AND HAVE TO STOMP ON THE BRAKES. IF THERE WAS A CAR IN FRONT OF ME OR A PEDESTRIAN, I WOULD PROBABLY WOULD HAVE HIT THEM. I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL . EXPERIENCING IT EVERYDAY, I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL !!!!!! *TR

05/21/2014
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

EVER SINCE ACQUIRING THIS VEHICLE EARLIER THIS YEAR, I HAVE BEEN EXPERIENCING LOSS OF BREAKING FOR A SECOND EVERY TIME I HIT A POTHOLE AND BUMPY SPOT. IT HAPPENS EVERY OTHER TIME. UPON GOGGLING THIS PROBLEM, I LEARNED THAT THE PROBLEM WAS FIRST REPORTED TO NHTSA WAY BACK IN 2009. BUT I DO NOT SEE ANY RECALLS RELATED TO THIS PROBLEM. YOUR WEBSITE SAYS YOU HAVE RECEIVED ABOUT 33 COMPLAINS. UNLESS I MISSED SOMETHING, IS THERE ANY STATUS REPORT FROM TOYOTA OR THE RECALL THAT SPECIFICALLY ADDRESSES THIS PROBLEM? ALSO, I LIVE IN THE EAST COAST, SPECIFICALLY IN NJ. WE HAD A BRUTAL WINTER THIS YEAR. IN ONE INCIDENT, I WAS DRIVING UP A SLIGHTLY ELEVATED ROAD (BARELY 2--5% INCLINE) IN A 25MPH RESIDENTIAL ROAD WITH SLIGHTLY SLIPPERY ROAD (NOT REALLY BLACK ICE PER SE). I LOSS CONTROL AND TRACTION CONTROL LITE UP AND STARTED BEEPING. WHILE TRYING TO BRING THE CAR IN CONTROL, MY CAR ENDED UP ON THE OTHER SIDE (THANKFULLY THERE WERE NO VEHICLES PARKED ON THE OTHER SIDE OR ANY ONCOMING VEHICLES) AND THEN SHIFTED TO THE RIGHT BUT FINALLY MANAGED TO BRING IT BACK IN CONTROL. OTHER MISC INFORMATION: I LEARNED ABOUT A RECALL EARLIER THIS YEAR RELATED TO ECU BOARD PROGRAMMING UPDATE FROM THE NEWS MEDIA (SINCE I WAS A NEW OWNER, TOYOTA PROBABLY DIDN'T HAVE MY INFORMATION SO NEVER GOT RECALL NOTICE) AND I WENT TO THE DEALER FOR UPDATE. I WAS HOPING SOFTWARE UPDATE MIGHT ALSO ADDRESS POTHOLE/LOSS OF BREAK PROBLEM BUT IT HAS NOT HELPED. *TR

05/16/2014
Components: STRUCTURE
Incident Date: 02/17/2014
Crash: No
Fire: No
Summary

THE OIL DOOR FELLS OFF. *TR

05/16/2014
Components: SERVICE BRAKES
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

DRIVING DOWN STREET SLIGHT DOWN HILL , DEPRESSING BRAKE AS I APPROACH STOP SIGN, HLT A SMALL BUMP OR POT HOLE IN STREET. CAR BRAKES RELEASE EVEN THOUGH MY FOOT IS STILL ON THE BRAKE. I LURCH FORWARD AND HAVE TO STOMP ON THE BRAKES. IF THERE WAS A CAR IN FRONT OF ME OR A PEDESTRIAN, I WOULD PROBABLY WOULD HAVE HIT THEM. I THOUGHT THIS PROBLEM WAS FIXED IN THE LAST RECALL !!!!!! *TR

05/13/2014
Components: POWER TRAIN,HYBRID PROPULSION SYSTEM
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MAKING A RIGHT TURN AT 15 MPH AND UPON PRESSING GAS PEDAL TO ACCELERATE AFTER COMPLETING TURN, POWER IS REDUCED TO 'LIMP HOME MODE' AT 10 MPH. CHECK HYBRID SYSTEM MESSAGE APPEARS ON CENTER CONSOLE. 1 MILE LATER THE VEHICLE LOSES ALL POWER AND WILL NOT RESTART. EMERGENCY TOWED TO NEAREST TOYOTA DEALERSHIP. INVERTER ON BACKORDER FROM LOS ANGELES WAREHOUSE AND ESTIMATE IS 3 WEEKS TO REPLACE. RETAIL PRICE OF INVERTER PLUS LABOR AND RENTAL CAR EXPENSES ALL COVERED UNDER WARRANTY IS ABOUT $11,000 USD. TOYOTA HAS BEEN EXEMPLARY IN THIS ORDEAL AND TAKING CARE OF THE CUSTOMER. THIS IS A HEADS UP TO OTHER OWNERS OF INVERTER RELATED TO RECALL: RECALL SUBJECT : INVERTER FAILURE MAY CAUSE HYBRID VEHICLE TO STALL REPORT RECEIPT DATE: FEB 12, 2014 NHTSA CAMPAIGN NUMBER: 14V053000 COMPONENT(S): HYBRID PROPULSION SYSTEM. *TR

05/12/2014
Components: HYBRID PROPULSION SYSTEM
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, SHE HEARD A POP AND THE ENGINE AND POWER STOPPED. SHE COASTED TO THE BOTTOM OF THE HILL AND THE VEHICLE CAME TO A SUDDEN, FULL STOP. THE WARNING MESSAGE ON THE DISPLAY READ, CHECK HYBRID SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER PERFORMED A DIAGNOSIS, AND INFORMED THE CONSUMER, THE PROBLEM WAS THE COMPUTER THAT RAN THE HYBRID SYSTEM. HOWEVER, THE PART WAS ON NATIONAL BACKORDER. IT TOOK A MONTH, FOR THE PART TO ARRIVE. THE CONSUMER RECEIVED A RECALL NOTICE, FOR THE VERY PART THAT FAILED ON HER VEHICLE. *JB

05/06/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

(40) FLEET 2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLES HEADLIGHTS MALFUNCTION. *SMD THE CONSUMER STATED HE HAD TO ROUTINELY REPLACE 7-8 HEADLAMPS PER WEEK ON THE FLEET OF 40 VEHICLES. THE DEALER INFORMED THE CONSUMER THE FREQUENT BURNOUT OF THE BULBS WAS LIKELY DUE TO WITHER SECURITY OFFICERS NOT PROPERLY CARING FOR THE VEHICLE OR THE VEHICLES BEING USED MORE FREQUENTLY FOR PERSONAL USE. ALSO, THE WIRING HARNESS FAILED ON THE VEHICLES. THE CONSUMER STATED THERE IS CURRENTLY 1 VEHICLE IN THE SHOP NOW, AND THE DEALER QUOTED A PRICE OF $8,000.00 TO REPLACE THE WIRING HARNESS.*JB

05/05/2014
Components: SERVICE BRAKES
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THIS HAPPENS ON ALMOST A DAILY BASIS AND HAS BEEN EXPERIENCED BY ALL DRIVERS OF THE CAR. *TR

04/28/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 04/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 10 MPH IN A PARKING LOT AND MADE A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE CONTACT DEPRESSED HER BRAKES IMMEDIATELY BUT THE BRAKES FAILED, CAUSING THE CONTACT TO DRIVE OVER A STOP SIGN, A CURB AND THEN CRASHING INTO TWO APARTMENT A/C UNITS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM HER INSURANCE ADJUSTER TO DETERMINE WHETHER OR NOT THE VEHICLE WOULD BE DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 50,000.

04/27/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/23/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

APRIL 23,2014 ENTERED A PARKING STRUCTURE, WHEN PARKING THE CAR, THE CAR ACCELERATED, WITHOUT REASON. CAR HIT AND BROKE THE PARKING BARRIER, WHICH WAS A OAK LOG. REPORTED TO TOYOTA DEALERSHIP BUT DID NOT WANT TO VIEW THE CAR, CLAIMED IT WAS PROBABLY OPERATOR ERROR. FOOT BOTH ON GAS AND BRAKE AT SAME TIME. I DO NOT DRIVE WITH TWO FEET, SAID DID NOT THINK IT WAS THAT. HE THEN REFERRED ME TO THE TOYOTA CORPORATE LINE, I HAVE A FILE WITH THEM ABOUT THE ACCELERATION ISSUE. JUST HAPPY THIS HAPPENED IN A PARKING STRUCTURE AND NOT IN A CROSSWALK SITUATION WHERE A PEDESTRIAN COULD HAVE BEEN HIT. *TR

04/26/2014
Components: SERVICE BRAKES
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUOA1******
Summary

CONTINUAL BRAKING PROBLEMS WITH MY CAR. AT LOW SPEEDS APPLYING THE BRAKES ON A SLIPPERY OR BUMPY SURFACE, THERE IS A COMPLETE LACK OF BRAKING FOR A VERY SHORT PERIOD OF TIME. THE CAR SEEMS TO ACCELERATE. THIS WAS SUPPOSEDLY FIXED BY A TOYOTA RECALL. (SSC AOB) WHICH I HAD PERFORMED. STILL HAVE THE PROBLEM. I HAVE COMPLAINED MANY TIMES TO DIFFERENT TOYOTA SERVICE DEPARTMENTS. THE ANSWER IS ALWAYS THEY CANNOT DUPLICATE THE PROBLEM. (THIS LAST TIME THEY TOLD ME THAT, AND THEY DIDN'T EVEN ROAD TEST IT.) HAVE COMPLAINED TO TOYOTA CORPORATE 5/26/2010, FILE #[XXX]. THEY CALLED ME BACK, ON 6/7/2010, STILL NO FIX YET, WILL CONTACT ME WHEN A FIX IS AVAILABLE. I USUALLY DRIVE THIS CAR, MY WIFE DROVE IT TODAY, AND IT HAPPENED TO HER. SCARED HER TO DEATH, DOES NOT WANT TO DRIVE THE CAR ANYMORE. HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/24/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

THE LOW BEAM BULB LAMP CAME LOOSE FROM ITS HOUSING - MELTING THE SOCKET, AND WHILE STILL "WORKING" DID NOT PROVIDE PROPER ILLUMINATION FOR NIGHT DRIVING AND PERHAPS POSED A FIRE HAZARD. UPON TAKING TO THE DEALER, THEY REPLACED THE ENTIRE UNIT (FOR $720.08) AND HAVE ORDERED A RETROFIT BRACKET (IT IS ON BACK ORDER) THAT THEY WILL INSTALLED TO PREVENT RE-OCCURRENCE. SEEMS THERE IS A PROBLEM - THEY KNOW IT - BUT THE PUBLIC BARES THE COST AND POSSIBLE SAFETY ISSUES ASSOCIATED WITH THE PROBLEM. THEY ARE NOT TAKING ANY PROACTIVE ACTION TO INSTALL A RETROFIT BRACKET TO PREVENT THE WORKING LAMP ON THE OPPOSITE SIDE OF THE CAR FROM DISLODGING AND CAUSING A SIMILAR PROBLEM. *TR

04/21/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/18/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

IF THE VEHICLE HITS A POT HOLE WHILE SLOWING DOWN, THERE'S A SUDDEN LOSS OF BRAKING POWER AND THE VEHICLE MOVES A FEW FEET FORWARD. THE VSC LIGHT COMES ON AT THE SAME TIME. I'D NOTICED THIS A FEW TIMES IN THE PAST BUT WITH THE ROADS DETERIORATING AFTER A BAD WINTER, THE POT HOLES ARE BIGGER AND THIS IS VERY PROMINENT AND SCARY. GOING TO TAKE TO THE DEALER FOR INSPECTION. I FEEL IT'S DEFINITELY AN ISSUE WITH THE BRAKING SYSTEM. *TR

04/18/2014
Components: EXTERIOR LIGHTING
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED AND HAD TO BE REPLACED EVERY FEW MONTHS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 6/17/14*CN

04/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

VEHICLE WAS STOPPED AT A RED LIGHT WITH ENGINE RUNNING. ENGINE SUDDENLY STOPPED AND WOULD NOT RESTART. A CHECK HYBRID SIGNAL APPEARED ON THE DASHBOARD AND VEHICLE WOULD NOT MOVE IN THE MIDDLE OF A BUSY INTERSECTION. IT HAD TO BE TOWED. *TR

04/16/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 11/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ODI # 10556900 FURTHER INCIDENTS WITH MY PRIUS.

04/15/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 11/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN PARKING, MY 2010 PRIUS ACCELERATED FORWARD CAUSING IT TO GO OVER A CURB FORM DAMAGING THE FRONT BUMPER. UNEXPECTED ACCELERATION HAS CAUSED FOUR ACCIDENTS DAMAGING MY CAR. I HAVE RECORDS OF THESE REPAIRS. THE HYBRID SYSTEM WENT OUT 8/30/2013 AND IN MARCH,2014 THE BACK BRAKES FELL OFF: NO BOLTS, PADS, CALIBER, FLUID WERE IN PLACE WHEN IT WAS TOWED TO ROBBINS TOYOTA IN TEXARKANA, TX. THE FRONT RIGHT BOOSTER WAS BLOWN OUT WHILE IN THIS SHOP. MY VEHICLE THERE OVER A MONTH FOR VARIOUS REASONS. *TT

04/15/2014
Components: EXTERIOR LIGHTING
Incident Date: 03/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE DRIVER'S SIDE HEADLIGHT WENT OUT IN LATE MARCH 2014. IT WAS REPLACED BY THE DEALER ON MARCH 29. ON APRIL 12, BOTH HEADLIGHTS WENT OUT WHILE DRIVING IN THE DARK. ON APRIL 13, THE SMALLER LIGHTS ABOVE THE HEADLIGHTS WERE ALSO OUT. THEY CONTINUE TO NOT WORK. THE LIGHTS IN THE REAR OF THE CAR ARE FUNCTIONING. *TT

04/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE INSTRUMENT PANEL VISIBILITY HAD DIMINISHED TO THE EXTENT THAT WHEN DRIVING IN BRIGHT SUN LIT DAYS THE INSTRUMENTS WERE UN READABLE, AS THE INCIDENT LIGHT FROM THE SURROUNDING AREA IN THE VEHICLE WASHED OUT THE DISPLAY VISIBILITY. NOT BEING ABLE TO READ THE PANEL, ESPECIALLY THE SPEED, BECOMES DANGEROUS. THE SERVICE DEPARTMENT CHECKED THE 12 VOLT BATTERY AND FOUND THAT IT WAS NOT AS IT SHOULD BE. BATTERY WAS REPLACED.. THINKING THAT COULD BE THE PROBLEM, AND AFTER REVIEWING THE INFO AVAILABLE FROM THE MANUFACTURER THEY THOUGHT IT WOULD SOLVE THE PROBLEM. IT HAS NOT. THIS CONDITION DOES NOT EXIST AT NIGHT WHEN THE RHEOSTAT DIMMER IS ACTIVATED. THE DIMMER DOES NOT AFFECT THE DISPLAY WHEN IN THE DIMMER OFF, OR ON, IN THE DAYLIGHT. *JS

04/12/2014
Components: AIR BAGS
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE SRS WARNING LIGHT (AIRBAG ICON) LIT UP AFTER PULLING MY 2010 PRIUS OUT OF THE DRIVEWAY ON APRIL 4, 2014. WE TESTED WHETHER THE SEATBELT HAD ANYTHING TO DO WITH IT, OR WHETHER IT MADE A DIFFERENCE IF SOMEONE WAS SEATED IN THE PASSENGER SEAT OR NOT. NEITHER SEEMED TO MAKE ANY DIFFERENCE. THE CAR WAS PURCHASED AUGUST 1, 2009, AND HAS JUST OVER 61000 MILES ON IT. IT HAS NOT BEEN IN ANY ACCIDENTS, NOR RUN OVER ANYTHING. THERE IS AN UMBRELLA THAT I STORE ON THE FLOOR OF THE VEHICLE, CLOSE TO THE DRIVER'S SEAT. SINCE THAT TIME, THE LIGHT APPEARS INTERMITTENTLY, BUT WHEN IT COMES ON, IT STAYS ON THE ENTIRE DAY. TOOK IT TO THE DEALER, BUT IT WAS NOT DISPLAYING AT THE TIME, SO THEY RECOMMENDED BRINGING IT BACK WHEN IT WAS SHOWING UP MORE CONSISTENTLY. *JS

04/11/2014
Components: SERVICE BRAKES
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THIS HAS OCCURRED ON MULTIPLE INCIDENTS. THIS CAR DOES NOT STOP PROPERLY ON ROUGH ROADS. WHEN HITTING A POTHOLE, BUMP, MANHOLE COVER, ROUGH ROAD WHILE APPLYING THE BRAKES, INSTEAD OF STOPPING, THE CAR SURGES FORWARDS APPROXIMATELY 5-10 FEET AS THOUGH THERE WERE NO BRAKES. EVENTUALLY, THE BRAKES WORK AND THE CAR STOPS. BUT IT CAN BE REALLY SCARY. I HAVE TAKEN IT TO TOYOTA SEVERAL TIMES, BUT THEY CANNOT "REPLICATE THE INCIDENT." BASICALLY, I THINK THEY DRIVE IT AROUND THE BLOCK AND IT DOESN'T HAPPEN. IT IS ALWAYS WORSE WITH THE SUMMER TIRES VS THE STUDDED WINTER TIRES. THEY SAY IT HAS TO DO WITH THE REGEN BRAKES SWITCHING TO THE ANTI-LOCKS, BUT I REGULARLY DRIVE RENTAL CARS WITH ANTI-LOCKS FOR WORK IN OTHER CITIES, AND I KNOW WHAT ANTI-LOCKS FEEL LIKE. I HAVE NEVER FELT THE "CHATTER" ONE FEELS WHEN THE ANTI-LOCKS KICK ON. I DO NOT BELIEVE THE ANTI-LOCKS WORK PROPERLY ON THIS CAR. ON MAY 3, 2012, I HAD TO REPLACE THE RIGHT REAR BRAKE (ROTOR, PLATE, PADS) DUE TO UNEXPECTED CORROSION. MY CAR HAD ~17-18,000 MILES ON IT AND WAS ONLY 1.5 YEARS OLD! I HAVE NEVER HAD TO DO THIS ON ANY OTHER CAR. NOW AT 27, 000 MILES, MENDENHALL TOYOTA SAYS I NEED TO REPLACE THE REAR BRAKES AGAIN . I JUST REPLACED THE FRONT BRAKE PADS LAST WEEK. BUT THERE IS A NASTY SQUEAL THAT I REPORTED TO THEM LAST WEEK AND THEY DID NOTHING. EITHER THEY ARE RIPPING ME OFF OR THE BRAKES ON THESE CARS ARE DEFECTIVE AND DANGEROUS. PLEASE DO SOMETHING. TOYOTA REFUSES TO LISTEN. *JS

04/10/2014
Components: SERVICE BRAKES
Incident Date: 04/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

APPLYING BRAKES, EITHER GRADUALLY OR WITH FORCE, WHILE FRONT LEFT OR FRONT RIGHT TIRE TRAVELS OVER A POTHOLE OR SUNKEN MANHOLE COVER RESULTS IN TEMPORARY (< 1 SECOND) COMPLETE LOSS OF BRAKING POWER. BRAKE PEDAL IS DEPRESSED THROUGH THE ENTIRE DURATION OF THE INCIDENT. LOSS OF BRAKING POWER RESULTS IN DRIVER APPLYING BRAKE WITH MORE FORCE. WHEN BRAKES RESUME POWER, THE INCREASED FORCE RESULTS IN A SUDDEN DROP IN SPEED. THIS INCIDENT INCREASES THE RISK OF A REAR END COLLISION EITHER TO A VEHICLE IN FRONT OR FROM A VEHICLE BEHIND THE PRIUS. *TR

04/06/2014
Components: SERVICE BRAKES
Incident Date: 04/16/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHEN APPLYING LIGHT TO MODERATE BRAKING IN PREPARATION TO MAKE A RIGHT TURN, I WENT OVER SOME BUMPY PAVEMENT AND THE CAR SEEMED TO LURCH FORWARD. IT WAS PROBABLY A LOSS OF BRAKING RATHER THAN ACTUAL ACCELERATION, BUT IT WAS VERY DISCONCERTING AND I'M LUCKY IT DIDN'T CAUSE AN ACCIDENT. I NOW HAVE OVER 49,000 MILES ON THE CAR AND THIS HAS HAPPENED ON QUITE A FEW OCCASIONS. I KNOW THERE WAS A RECALL ON SOME 2010 PRIUS VEHICLES FOR THIS PROBLEM BUT MY CAR WAS NOT RECALLED. MY DEALER SAYS THERE IS NO "SOFTWARE FIX" FOR THIS PROBLEM. I FIND IT UNACCEPTABLE THAT TOYOTA DOESN'T HAVE A SOLUTION FOR THIS AS IT IS A REAL SAFETY ISSUE. IT'S JUST PURE LUCK THAT I HAVEN'T BEEN INVOLVED IN AN ACCIDENT WITH POSSIBLE INJURIES OR WORSE. I INTEND TO PURSUE THIS AGAIN WHEN I BRING THE CAR IN FOR THE 50,000 MILE SERVICE AND INVERTER RECALL, BUT I'M NOT VERY HOPEFUL. MAYBE IF MORE OWNERS LODGE A COMPLAINT ON THIS SITE, TOYOTA WILL BE FORCED TO CORRECT THIS ISSUE. *TR

04/01/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/15/2014
Crash: Yes
Fire: No
Summary

AS I WAS APPROACHING A RED LIGHT I APPLIED THE BRAKES AND THEN SHORTLY AFTER HIT A POT HOLE AND THE CAR LUNGED FORWARD AS IF ACCELERATING ON IT'S OWN. FORTUNATELY THERE WASN'T ANOTHER VEHICLE IN FRONT OF ME AS I WOULD HAVE MOST DEFINITELY REAR-ENDED IT. I ALMOST SHOT INTO THE INTERSECTION AND MOST CERTAINLY SHOT PAST THE NORMAL STOPPING SPOT FOR WAITING AT A RED LIGHT. SCARY INCIDENT TO SAY THE LEAST. *TR

03/31/2014
Components: SERVICE BRAKES
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

BRAKES ON VEHICLE OCCASIONALLY MOMENTARILY DISENGAGES WHEN I HIT A BUMP, PARTICULARLY ON A SLIPPER SURFACE, WHILE BRAKING AT LOW OR MODERATE BRAKING. THIS HAS HAPPENED MULTIPLE TIMES. IT IS VERY OBVIOUS WHEN THIS HAPPENS. RECENTLY IT HAPPENED WITH MY WIFE IN THE CAR, I WAS BRAKING MODERATELY, THE BRAKES FULLY DISENGAGED FOR ABOUT A SECOND, WHEN THEY DID I INCREASED PRESSURE ON THE BRAKE PEDAL AND THE CAR SEVERELY LURCHED WHEN THE BRAKES RE-ENGAGED. THE 2010 PRIUS HAD A RECALL FOR THIS, BUT MINE IS LATE IN THE MODEL YEAR AND WAS NOT SUBJECT TO THAT RECALL. TOYOTA USA AND THE DEALER, OF COURSE, SAYS THERE IS NOT A PROBLEM AND THAT THEY CANNOT DO ANYTHING ABOUT IT. *TR

03/31/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

FUSE BOX COVER LEFT LOOSE BY DEALER AFTER PRIUS RECALL SERVICE. IN THE PROCESS OF DOING THE ENGINE SOFTWARE UPDATE FOR THE PRIUS RECALL, APPARENTLY THE TOYOTA DEALER TECHNICIAN FAILED TO ENGAGE THE HOOKS & TABS AT THE BACK OF THE FUSE BOX COVER, AND JUST "CLICKED" THE FRONT LATCH; THIS LEFT THE FUSE BOX COVER LOOSE AND EXPOSED TO WATER PENETRATION. THE LOOSE FUSE BOX COVER MIGHT PERMIT WATER TO ENTER THE FUSE BOX COMPARTMENT, CAUSING A SHORT. THE SHORT COULD SHUT-DOWN CAR ELECTRICAL SYSTEMS CAUSING A CATASTROPHIC SHUT-DOWN OF ENGINE, AIR BAGS, POWER BRAKES, ETC. THIS COULD EASILY RESULT IN LOSS OF LIFE, WHEN THE ENGINE STOPS AND SAFETY SYSTEMS (AIR BAGS) FAIL DUE TO THE SHORT; THIS SIMILAR TO THE GM IGNITION RECALL ISSUE. THIS IS ESPECIALLY CRITICAL IN A "DRIVE-BY-WIRE" CAR LIKE THE PRIUS. ==>THE TOYOTA PRIUS RECALL IS BEING DONE IMPROPERLY (AT LEAST OCCASIONALLY), LEADING TO A MUCH MORE SERIOUS SAFETY ISSUE. THE COULD LEAD TO PASSENGER INJURY OR DEATH, AT ANY TIME, WITHOUT WARNING. *TR

03/28/2014
Components: AIR BAGS
Incident Date: 03/28/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

PASSENGER AIRBAG DOESN'T GO ON 50% OF THE TIME. I TRIED TO REMEDY IT TODAY AT DEALERSHIP, SO I LISTED TODAY AS INCIDENT DATE..BUT REALLY BEEN HAPPENING SINCE OCTOBER 2013 WHEN I BOUGHT IT USED. THE AIR BAG READS: PASSENGER AIRBAG OFF WHEN A PERSON, GREATER THAN 100LBS SITS IN THE FRONT SEAT. I HAVE PHOTOGRAPHIC EVIDENCE OF A PERSON SITTING IN FRONT SEAT, WITH PASSENGER AIRBAG OFF, YET DEALER CANNOT FIX IT BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM, OR COULD GET A MALFUNCTION CODE. I STATED, IT ONLY HAPPENS APPROX 50% OF THE TIME. I ONLY TOOK ONE PHOTO ONE DAY LAST WEEK...I OFFERED I COULD HAVE 20 PHOTOS! OF A PERSON IN THE FRONT SEAT WITH THE SIGN PASSENGER AIRBAG OFF, BUT UNLESS THE DEALER CAN RECREATE IT AND IT WARRANTS A MALFUNCTION CODE, THEN THEY CAN FIX IT. I AM FRUSTRATED BEYOND BELIEF, AS I HAVE PROOF THE AIR BAG SENSOR IS NOT WORKING CORRECTLY, AND YET THE DEALER AND TOYOTA CANNOT FIX IT. THE SERVICE MANAGER STATED HE WOULD "OPEN A CASE" WITH TOYOTA, AND I DID THE SAME AS WELL. I ALSO TOLD TOYOTA I WAS ENTERING THIS INTO THE NHTSA DATATBASE. I PRAY NOTHING EVER HAPPENS TO THE RIGHT FRONT SIDE OF THE CAR...BECAUSE THE AIRBAG IS MALFUNCTIONING AND EVEN WITH MY PREMIER EXTENDED WARRANTY, TOYOTA WILL NOT FIX IT. *TR

03/26/2014
Components: SERVICE BRAKES
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, ABRUPT FORCE HAD TO BE APPLIED TO THE BRAKES IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WOULD SLIDE ABNORMALLY AND THERE WAS A DECREASE IN BRAKING DISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V235000 (SERVICE BRAKES) AND WAS SERVICED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE BRAKE FAILURE NUMEROUS TIMES. THE VEHICLE WAS NOT FULLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10000.

03/26/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/21/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I CAME TO A RED LIGHT AND WAS BRAKING AND AS IT ALMOST CAME TO A COMPLETE STOP IT JERKED FORWARD. THANKFULLY THERE WASN'T A CAR IN FRONT OF ME OTHERWISE I WOULD OF HIT IT. I'M TAKING IT IN SOON. I DON'T DRIVE IT EVERYDAY AND WHEN I DO IT'S LESS THAN A MILE. *TR

03/25/2014
Components: SERVICE BRAKES
Incident Date: 02/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

PLEASE LET ME STATE THAT I AM EXTREMELY HAPPY WITH THE DEALERSHIP THAT I BOUGHT THE CAR FROM. ALL SERVICES FROM OIL CHANGES TO REPAIRS HAVE DONE BY THIS DEALER ONLY. BUT EVER SINCE I PURCHASED THIS VEHICLE, I HAVE BEEN CONSTANTLY COMPLAINING ABOUT A STRANGE BRAKING ISSUE. WHEN I AM TRAVELING 25 MPH OR ABOVE AND HIT ANY KIND OF IMPERFECTION IN THE ROAD ( IE. RAILROAD TRACK, DIP, POTHOLE, MANHOLE COVER ETC.) MY BRAKES DISENGAGE FOR A SPLIT SECOND. I WILL STILL HAVE MY FOOT ON THE BRAKE AND GO OVER IMPERFECTION AND FOR A BRIEF SECOND THE CAR SURGES FORWARD RAPIDLY AND THEN THE BRAKE ENGAGES AGAIN. I HAVE COMPLAINED ABOUT THIS MORE THAN 3 TIMES. ALL THREE TIMES THE DEALER SAYS THAT THEY CAN NOT REPEAT THIS ISSUE. I NOW HAVE 70,000 MILES ON THE CAR AND THIS IS STILL HAPPENING. ALTHOUGH I AM THE PRIMARY USER OF THIS VEHICLE, MY WIFE REFUSES TO DRIVE THE CAR CALLING IT UNSAFE. TODAY 3.25.2014 I HAVE DROPPED OFF THE CAR AT THE DEALER FOR A RECALL AND I HAVE MENTIONED THE PROBLEM AGAIN, MY SERVICE ADVISER IS NOW TELLING ME THAT THIS RECALL (SOFTWARE UPDATE FOR MOTOR GENERATOR ECU AND POWER MANAGEMENT ECU) SHOULD TAKE CARE OF THE PROBLEM.) HE EXPLAINED THAT THEY ARE UPDATING THE SOFTWARE BRAKE STOP TECHNOLOGY. THE ABOVE RECALL LETTER EXPLAINS THE CONDITION THAT IS BEING REMEDIED AND DOES NOT TRANSLATED TO THE CONDITIONS THAT I AM COMPLAINING ABOUT. PLEASE HELP ME WITH THIS SERIOUS ISSUE. *TR

03/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE LEFT SIDE OF MY ELECTRICAL PANEL THAT DISPLAYS THE WARNING LIGHTS AND THE ODOMETER WENT DARK. *TR

03/19/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A BUMPY ROAD, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. ...UPDATED 02-03-15 *BF *TR

03/19/2014
Components: SERVICE BRAKES
Incident Date: 09/01/2010
Crash: No
Fire: No
Summary

SINCE WE HAVE HAD THE 2010 PRIUS, WHEN WE DRIVE IT OVER A BUMP OR ROUGH ROAD, USUALLY AT A LOW SPEED, AND APPLY THE BRAKE SIMULTANEOUSLY, THE CAR SEEMS TO ACCELERATE BRIEFLY. I TOLD MY TOYOTA DEALER ABOUT IT THE FIRST TIME WE BROUGHT IT IN FOR SERVICE, BUT THEY SAID THEY'D NEVER HEARD OF SOMETHING LIKE THIS. I TRY TO AVOID BRAKING WHEN I GO OVER BUMPS, BUT I WORRY THAT ONE DAY I WILL HIS SOMETHING OF SOMEONE ON THE OTHER SIDE. THE WEIRD ACCELERATION CAN BE FELT BY THE PASSENGER TOO. *TR

03/17/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

AFTER DRIVING FOR A COMBINED TIME OF 4 HOURS IN A 5 HOUR PERIOD, MY WIFE LEFT A STORE SHE VISITED OFF ZEBULON ROAD AND I-475 NEAR MACON GA. WHEN ATTEMPTING TO RE-ENTER SOUTHBOUND I-475 THE CAR FAILED AND WOULD NOT ACCELERATE. A FEW SECONDS AFTER THE DRIVE SYSTEM SHUT DOWN AND WOULD NOT RESTART. THE DASH INDICATORS SAID CHECK HYBRID POWER SYSTEM. THE CAR WAS TOWED TO A DEALER ROGERS TOYOTA IN MACON GA, WHERE IT NOW IS. THE DEALER SAYS THAT THE PROBLEM WAS THE ENGINE CONTROL MODULE THOUGH THE INVERTER IS BEING REPLACED UNDER AN EXISTING RECALL ISSUED LAST WEEK. IT IS NOT CLEAR IF THE ENGINE CONTROL MODULE IS COVERED BY THE RECALL. *TR

03/16/2014
Components: EXTERIOR LIGHTING
Incident Date: 03/15/2014
Crash: No
Fire: No
Summary

BOTH HEADLIGHTS (LOW BEAMS) FAILED SIMULTANEOUSLY, RESULTING IN THE OWNER HAVING TO SLEEP IN THE CAR OVERNIGHT UNTIL SUNRISE. THERE HAVE BEEN 17+ SIMILAR REPORTS ONHTTP://WWW.ARFC.ORG/COMPLAINTS/2010/TOYOTA/PRIUS/EXTERIOR_LIGHTING/PROBLEM.ASPX. *TR

03/06/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 02/21/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I STARTED NOTICING A HIGH PITCH NOISE SPORADICALLY ON MY CAR AFTER IT WAS A FEW MONTHS OLD. IF I STOPPED AND RESTARTED THE CAR, THE NOISE WOULD GO AWAY. WHEN I BROUGHT IT TO TOYOTA THEY COULD NOT REPRODUCE THE PROBLEM. IT WOULD HAPPEN ABOUT 1-3 TIMES PER MONTH AND SOME MONTHS NOT AT ALL. ON THIS PARTICULAR TRIP ABOUT A MONTH AGO, I DID NOT NOTICE THE NOISE ON START UP (I HAD A COLD THAT AFFECTED MY HEARING), BUT DID HEAR IT AFTER GETTING ON THE HIGHWAY. THERE WAS NO WHERE TO REASONABLY PULL OVER AND RESTART THE CAR SAFELY, SO I KEPT DRIVING. AFTER ABOUT 15-30 MINUTES THE SPEEDOMETER CLUSTER/DASH THAT DISPLAYS THE SPEED, FUEL AND DRIVE POSITION WENT BLANK AND THE NOISE WENT AWAY. SEARCHING ONLINE THERE WERE AT LEAST A HANDFUL OF OTHERS WHO EITHER HAD THEIR SPEEDOMETER REPLACED UNDER WARRANTY OR OTHERWISE WITH THE SAME ISSUE. I ALSO FOUND A RECALL ON THE 2009, A YEAR EARLIER, PRIUS FOR THE SAME ISSUE AND YES THE SAME COMPANY MAKES THE PART. I BROUGHT MY CAR TO THE DEALER ASAP AND THE DEALER WANTED TO CHARGE ME $120 TO DIAGNOSE. WHEN I QUESTIONED THEM, THEY SAID THEY NEED TO TAKE THE DASH APART, WHICH IS A LIE AS THIS WOULD BE MORE EXPENSIVE AS PER OUR CONVERSATION. I ASKED FOR A QUICK COMPUTER DIAGNOSIS AND THEY REFUSED. I THEN CALLED TOYOTA WHO SAID MY CAR IS LONG OUT OF WARRANTY FOR THIS PART AND THAT BECAUSE I DIDN'T PAY FOR A DIAGNOSIS THEY WOULD NOT TAKE IT FURTHER. WHEN I PRESSED ON WITH THEM THEY HID BEHIND CONFIDENTIALITY WHEN I ASKED ABOUT OTHERS WHO HAD THIS ISSUE AND THEN THEY SAID EVEN IF I PAID FOR A DIAGNOSIS AND THIS WAS FOUND DEFECTIVE THERE ARE NO PROMISES. THEY WANT ~$1,200 TO FIX THIS DEFECT. *TR

03/05/2014
Components: EXTERIOR LIGHTING
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY DAUGHTER WAS DRIVING HONE FROM WORK AND GOT ON THE FREEWAY EARLY MONDAY MORNING APPROXIMATELY 1:05 AM AND SUDDENLY THE HEADLIGHTS WENT OUT. SHE TRIED TURNING THEM BACK ON AND OFF AND ON AGAIN BUT STILL NO LIGHTS, SO SHE HAD TO DRIVE HOME IN THE DARK WITH NO HEAD LIGHTS. SHE WAS ALMOST HIT BY OTHER DRIVERS BECAUSE THEY COULD NOT SEE HER. IT WAS A SCARY ORDEAL FOR HER AND MY HEADLIGHTS ARE STILL NOT WORKING. I JUST PURCHASED THIS VEHICLE ON DECEMBER 10, 2013. *TR

03/03/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I WAS DRIVING WITH THE FLOW OF TRAFFIC (AROUND 30 MPH) ON A MAIN SURFACE STREET IN A MIDDLE LANE OF A MULTILANE STREET WHEN SUDDENLY THE ENGINE STOPPED, AND I WAS UNABLE TO MAKE THE ENGINE RESPOND. THE CAR IMMEDIATELY BEGAN TO SLOW DOWN; I COULD NOT MAKE IT ACCELERATE TO KEEP IN THE FLOW OF TRAFFIC. I MANAGED TO CAREFULLY DRIFT OVER TO THE RIGHT AND MANEUVER THROUGH AN INTERSECTION AND GLIDE TO A STOP ON THE RIGHT SIDE OF THE ROAD. I TURNED OFF THE ENGINE AND REPEATEDLY TRIED TO RESTART IT TO NO AVAIL. I CALLED FOR TOWING SERVICE AND HAD THE CAR TOWED TO MY TOYOTA DEALER, WHERE THE SERVICE PEOPLE SAID IT WAS AN "INTERNAL FAILURE" AND REPLACED THE INVERTER ASSEMBLY. WHAT HAS TERRIFIED ME IS THAT I COULD HAVE BEEN ON THE FREEWAY DRIVING AT LEAST 60 MPH, WHERE THE CONSEQUENCES WOULD BE DEVASTATING TO ME AND OTHERS. I ASKED IF TOYOTA WOULD BE REPORTING THIS TO THE NHTSA, AND THEY SAID THAT WAS AN INTERNAL DETERMINATION. I ASKED IF THIS HAD HAPPENED BEFORE TO OTHERS AND DID NOT RECEIVE A CLEAR ANSWER. *TR

02/27/2014
Components: HYBRID PROPULSION SYSTEM,SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ON MONDAY FEBRUARY 24TH 2014 MY 2010 TOYOTA PRIUS, HYBRID INVERTER FAILED WHILE I WAS DRIVING AND MY CAR SUDDENLY STOPPED ON THE ROAD. I LOOKED ON THE INSTRUMENT PANEL AND THE CHECK HYBRID SYSTEM WAS ILLUMINATED. THE CAR WOULD NOT START. I DECIDED TO CALL A TOLL TRUCK COMPANY TO TAKE ME TO THE NEAREST TOYOTA DEALER. ONCE I ARRIVED THE SERVICE ADVISOR INFORMED ME, THE 2010 TOYOTA PRIUS HAS TWO ACTIVE SAFETY RECALLS. I WAS NEVER NOTIFIED. THE TWO SAFETY RECALLS ARE THE HYBRID INVERTER & BRAKE BOOSTER PUMP ASSEMBLY. TODAY IS THURSDAY FEBRUARY 27TH 2014 AND THE TOYOTA DEALER HAS FAILED TO REPAIR AND RETURN MY CAR. THE TOYOTA DEALER STATED THIS IS A SAFETY RECALL, THEY NEED PERMISSION FROM TOYOTA HEADQUARTERS TO APPROVE PARTS. I PLEADED WITH THE TOYOTA DEALER TO PROVIDE ME WITH A VEHICLE, WHILE I WAIT, THEY REFUSED. *TR

02/20/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 02/18/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHILE RETURNING FROM WORK AT 5:30 PM, 02/18/14 ON HIGHWAY 90 WEST TO ALBANY, NY, WITH CRUISE CONTROL SET TO 50 MPH, THE ACCELERATOR PEDAL GOT STUCK ON MY 2010 TOYOTA PRIUS. THE PEDAL DID NOT RETURN BACK TO ITS ORIGINAL POSITION EVEN WHEN I TURNED OFF CRUISE CONTROL. I SPONTANEOUSLY TAPPED THE ACCELERATOR PEDAL IN THE HOPE OF RELEASING BUT DID NOT YIELD ANY RESULTS AND THE VEHICLE MAINTAINED ITS SPEED. APPLYING BRAKES MADE NO EFFECT AND DID NOT CURTAIL THE CAR. IT CONTINUED TO MOVE WITH ALMOST THE SAME SPEED EVEN WHEN BRAKE PEDAL DEPRESSED. I HAD NO CONTROL ON MY CAR IN ONE OF BUSIEST FREEWAYS. I CONTINUOUSLY APPLIED THE BRAKES AND TRIED TO MERGE TO THE RIGHT MOST LANE WITH HAZARD BLINKERS ON. IT TOOK MORE THAN 5 MILES PANIC RIDE TRYING TO AVOID TRUCKS AND OTHER CARS TO MERGE TO THE RIGHT LANE. EVEN WITH THE BRAKE FULLY DEPRESSED, THE 2010 PRIUS DID NOT SLOW DOWN AND I MANAGED TO REACH THE SHOULDER LANE WHICH HAD GRAVEL & SNOW. THEN I PRESSED PARK BUTTON AND SWITCHED OFF THE ENGINE BY PRESSING THE POWER BUTTON. I COULD FEEL THE WHEELS LOCK UP BUT THE PRIUS CONTINUED TO MOVE WITH STRONG RUBBER BURNING SMELL. FINALLY, I ENGAGED THE PARKING BREAKS TO STOP IT FROM MOVING INTO THE FREEWAY. AFTER COMPLETE STOP, WITH DIFFICULTY I MANUALLY PULLED UP THE ACCELERATOR PEDAL. THIS ENTIRE ORDEAL WAS SHOCKING AND AN UNBELIEVABLE NARROW ESCAPE FROM A MAJOR CATASTROPHIC EVENT. I THANKED GOD & CALLED 911 AND THE HIGHWAY PATROL POLICE CAME TO THE SPOT AND PROMPTLY HELPED TO MOVE THE VEHICLE AND MYSELF FROM THE FREEWAY TRAFFIC. THE 2010 TOYOTA PRIUS WAS MOVED TO TOYOTA DEALER SERVICE CENTER WHERE I PURCHASED THE CAR & PERFORMED EVERY SCHEDULED MAINTENANCE SERVICE PUNCTUALLY. INCIDENTALLY THE LAST SERVICE AND CERTIFICATION WAS IN 12/2013. IT IS OBVIOUS THAT EVEN REGULAR DEALER MAINTENANCE SERVICE AND CERTIFICATION DID NOT HELP THIS VEHICLE. REPORT FILED WITH TOYOTA MOTOR CUSTOMER SERVICE. *TR

02/19/2014
Components: SERVICE BRAKES
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN MY HUSBAND WAS DRIVING OUT OF THE PARKING LOT IN CHARLOTTE ON FRIDAY 02/07, ALL 3 LIGHTS - BRAKE, ABS, SKID CONTROL LIGHTS ALL WENT UP. WHEN HE STEPPED ON THE BRAKE, HE DIDN'T FEEL ANYTHING. LUCKILY HE WAS JUST GETTING OUT OF THE PARKING LOT, SO HE WAS DRIVING SLOWLY. WHEN HE STEPPED ALL THE WAY DOWN ON THE BRAKE, IT HAD THIS LOUD METAL RATTLING NOISE, AND HE WAS ABLE TO STOP. WE TOWED THE CAR TO TOWN AND COUNTRY TOYOTA ON SATURDAY, THE ASSISTANT SERVICE MANAGER SAID HE'S NEVER SEEN IT BEFORE, AND THE ERROR CODE SHOWN DURING DIAGNOSIS IS A CODE THEY'VE NEVER SEEN. THE MESSAGE ASKED THEM TO CONTACT TOYOTA TECHNICAL SERVICE. ON MONDAY 02/10, THE DEALER CALLED AND TOLD US THAT IT WILL COST OVER $4500 TO FIX IT. WE BOUGHT THE CAR IN FEB 2011 AS BRAND NEW CAR, SO IT'S JUST 3 YEARS OLD. I THEN CONTACTED TOYOTA CUSTOMER SERVICE, AND REQUESTED THAT TOYOTA COVERS THE REPAIR. I WAS TOLD THAT THERE IS NO RECALL PROGRAM RELATED TO THIS PROBLEM, AND THAT IF I RUN INTO THE SAME SITUATION AGAIN, OR OTHER PEOPLE RUN INTO THE SAME ISSUE, THEN TOYOTA MIGHT CONSIDER A RECALL, AND WOULD REFUND ME FOR THE REPAIR. THIS IS A VERY DANGEROUS SITUATION THAT I HOPE I'LL NEVER RUN INTO IT AGAIN EVER! IT JUST SEEMS TOYOTA IS VERY COLD AND INDIFFERENT TO PEOPLE'S SAFETY. *TR

02/17/2014
Components: SERVICE BRAKES
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE ABS/BRAKE/STABILITY LIGHTS ARE "ON" PRIUS DASH. THE BRAKE LOST PRESSURE AND MUSHY. THE BRAKE MUST BE PUMPED A FEW TIMES TO GET PRESSURE AND TO STOP THE CAR. EITHER THIS IS ABS ACCUMULATOR(JUST FOUND OUT THERE IS A RECALL WHILE GETTING DEALER APPOINTMENT) FAILURE OR BRAKE MASTER CYLINDER FAILURE. THERE IS NO FLUID LEAK VISIBLE OUTSIDE OR INDICATOR LIGHT BUT THE FLUID IS ALMOST EMPTY IN THE RESERVOIR. I DON'T HAVE DEALER DIAGNOSIS AT THIS POINT YET. I'M NOT SURE IF THE ACCIDENT I HAVE ON 1/27/2014 THAT I'VE REAR-ENDED ANOTHER VEHICLE WHILE TRAVELING ABOUT 30-35MPH AND TRIED TO STOP BUT THE CAR DID NOT STOP AND BUMPED INTO THE CAR IN FRONT. FORTUNATELY, THERE IS INJURY OR MAJOR DAMAGES. AT THAT TIME I DIDN'T THINK OF IT THAT THE BRAKE MAY HAVE ISSUE OR NOT BUT THINKING BACK THE BRAKE DIDN'T HAVE ENOUGH BITE TO STOP EVEN THOUGH THE CAR IS TRAVELING SLOW ENOUGH AND THERE IS AMPLE DISTANCE. AS FAR AS I REMEMBER I DO NOT FEEL THE ABS KICKING IN EITHER. HOPEFULLY, I'LL FIND OUT MORE FROM DEALER SERVICE. THANKS. *TR

02/15/2014
Components: SERVICE BRAKES
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

ON OCTOBER 10TH, 2013 AT 7 PM, I NOTICED SEVERAL BRAKE LIGHTS, ABS, AND SLIDING SIGN LIGHT CAME ON WHEN I STARTED MY CAR. I THOUGHT IT WAS SOME KIND OF ELECTRICAL GLITCH SO I TURNED MY CAR OFF AND TURNED IT BACK ON. THE LIGHTS STAYED SAME. MY HUSBAND WHO SAT ON THE PASSENGER SIDE LOOKED INTO THE MANUAL BOOK AND TOLD ME THOSE LIGHTS WERE INDICATED FOR BRAKE SYSTEM. WE DECIDED TO GO HOME TO FIGURE OUT WHAT WE NEEDED TO DO. AS SOON AS I STARTED TO DRIVE, I NOTICED BRAKE PEDAL WAS MUCH LOWER THAN IT USUALLY IS AND ALSO NOTICED BRAKE WAS NOT WORKING. MY CAR KEPT MOVING EVEN WHEN I PRESSED THE BRAKE ALL THE WAY. AT THAT MOMENT, I KNEW I HAD TO TAKE MY CAR TO DEALER RIGHT AWAY. THERE WERE NO WARNING SIGNS OR NOISE FOR A DRIVER TO NOTICE BEFORE THE WHOLE BRAKE SYSTEM WAS COMPLETELY FAIL TO PERFORM. IN JANUARY 2013, TOYOTA RECALLED MANY PRIUS IN SAME MODEL AND SAME YR AS MINE FOR TOTAL BREAK SYSTEM FAILURE. EVEN THOUGH MY VIN NUMBER WAS NOT UNDER THEIR RECALL LIST, MY CAR'S BRAKE SYSTEM BROKE DOWN COMPLETELY TO FUNCTION DUE TO SAME REASONS TOYOTA RECALLED MANY PRIUS 2010 THIS YEAR. TOYOTA REFUSED TO FIX MY CAR UNDER THEIR RECALL SYSTEM WARRANTY BECAUSE MY VIN NUMBER IS NOT UNDER THEIR RECALL LIST. TOYOTA DEALER CHARGED ME $4300 TO REPLACE THE WHOLE BRAKE SYSTEM FOR MY CAR AND IT TOOK 4 WEEKS TO FIND THE PARTS IN NORTH AMERICA TO FIX MY CAR. IT COST ME ANOTHER $1000 TO RENT A CAR WHILE MY PRIUS AT TOYOTA DEALER TO FIND THE PARTS TO FIX IT. I WAS FORTUNATE ENOUGH THAT MY BRAKE SYSTEM DIDN'T BLOW OUT ON ME WHEN I WAS DRIVING 75MPH ON FREEWAY. I'M SURE THERE ARE MANY OTHER PRIUS 2010 HAVE BRAKE SYSTEM FAILURE LIKE MINE EVEN THOUGH THEY WERE NOT UNDER THEIR RECALL LIST. *TR

02/13/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

HEADLIGHT BULBS KEEP BURNING OUT EVERY FEW MONTHS, SINCE WE BOUGHT THE CAR I HAVE BEEN CHANGING BULBS EVERY 2 TO 3 MONTHS. *TR

02/13/2014
Components: ENGINE
Incident Date: 01/29/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

DRIVING ON FREEWAY AND CAR OVERHEATED. THERE WAS NEVER ANY WARNINGS OF OVERHEATING PROBLEMS BEFORE. PULLED OVER ON FREEWAY AND HAD CAR TOWED TO AUTO SERVICE. WATER-PUMP WAS NOT WORKING, FAN STOPPED TURNING, COST TO REPLACE WAS $1260, TOYOTA WOULD NOT HELP AS CAR WAS OUT OF WARRANTY. *TR

02/09/2014
Components: SERVICE BRAKES
Incident Date: 02/03/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3D04A0******
Summary

THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I SLAMMED ON MY BRAKES. I HELD THEM TO THE FLOOR AND THE CAR CONTINUED AT THE SAME SPEED INTO THE REAR END OF THE CAR IN FRONT OF ME. I WAS AT LEAST 1 AND 1/2 CAR LENGTHS AWAY WHEN I SLAMMED ON THE BRAKES. I HAVE BEEN TOLD BY STATE FARM INSURANCE THAT THERE WAS A RECALL ON THE 2010 PRIUS. I WAS TOLD MY MY TOYOTA CAR DEALER THAT MY CAR WAS BUILT IN MARCH 2010 AND THUS WAS NOT PART OF THE RECALL. I PURCHASED THIS CAR IN 11/13. IS THERE A WAY TO VERIFY EXACTLY WHICH DAY MY CAR WAS BUILT? *TR

02/01/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE HAD REPEATED ISSUES WITH THE LOW BEAM HEADLIGHTS SINCE PURCHASING MY 2010 TOYOTA PRIUS. THE LOW BEAM HEADLIGHT BULBS BURN OUT AND HAVE TO BE REPLACED EVERY 2-6 MONTHS. REPLACEMENT BULBS HAVE INCLUDED BULBS PURCHASED FROM TOYOTA AND AUTO PARTS STORES VARYING IN PRICE LEVEL AND LUMENS. I HAVE HAD TWO INSTANCES WHERE BOTH HEADLIGHTS SIMULTANEOUSLY MALFUNCTIONED WOULD NOT ILLUMINATE. THE FIRST WAS WHEN I HAD MY CAR TURNED OFF FOR SEVERAL HOURS AND WHEN I STARTED THE CAR THE LIGHTS WOULD NOT ILLUMINATE. I TURNED THE CAR OFF AND CHECKED THE HEADLIGHT BULB CONNECTIONS. I HAD TO DRIVE HOME APPROXIMATELY 5 MILES USING THE HIGH BEAMS. I TOOK MY CAR TO OXMOOR TOYOTA, THE DEALERSHIP WHERE I PURCHASED THE CAR NEW, AND THE SERVICE DEPARTMENT DETERMINED THAT MY CAR WAS FUNCTIONING NORMALLY. THEY REPLACED BOTH LOW BEAM HEADLIGHT BULBS WITH TOYOTA BULBS. THE SECOND TIME THAT BOTH LOW BEAM HEADLIGHTS FAILED THE CAR WAS PARKED BUT RUNNING WITH THE LOW BEAM HEADLIGHTS ILLUMINATED. THE HEADLIGHTS WERE SWITCHED OFF BUT THE CAR REMAINED RUNNING. WHEN I SWITCHED THE LIGHTS ON, THE LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. I TURNED CAR OFF AND CHECKED THE LOW BEAM HEADLIGHT BULB CONNECTIONS. THE HIGH BEAM LIGHTS, TURN SIGNALS, BACKUP LIGHTS, AND BRAKE LIGHTS FUNCTIONED NORMALLY. I DROVE HOME APPROXIMATELY 20 MILES WITH THE HIGH BEAMS. ONCE HOME, I VERIFIED THAT THE FUSE WAS NOT BURNED OUT. TWO MONTHS LATER THE FRONT DRIVER'S SIDE LOW BEAM HEADLIGHT WOULD NOT ILLUMINATE. I DECIDED IT WAS TIME TO RETURN TO THE DEALERSHIP WHERE I BROUGHT MY CAR TO SEE IF TOYOTA HAD FOUND A SOLUTION TO THIS ISSUE. THE SERVICE MANAGER SAID THAT THEY ONLY ISSUE WAS THE BURNED OUT LOW BEAM HEADLIGHT BULB. *TR

01/29/2014
Components: SERVICE BRAKES
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3008A0******
Summary

THIS HAPPENED MORE THEN ONCE, ALL PRETTY MUCH THE SAME WAY. WHILE DRIVING APPROXIMATELY 30 MPH, APPLYING THE BRAKES COMING TO A STOP AND TRAVELING OVER A ROUGH ROAD THE BRAKES FEEL LIKE THEY RELEASE AND THE VEHICLE DOES NOT STOP. AFTER THE VEHICLE PASSES THE ROUGH ARE I HAVE TO RELEASE THE BRAKES AND REAPPLY PRESSURE TO THE BRAKE PEDDLE FOR THE VEHICLE BRAKES TO REENGAGE AND STOP THE FORWARD MOMENTUM. LAST MONTH WHEN I TOOK THE VEHICLE TO DEALER IN OLYMPIA WA, I ASKED THEM TO CHECK FOR ANY RECALLS AND MAKE A NOTE OF THE ISSUE. THIS ISSUE HAS ALMOST CAUSE AN ACCIDENT. *TR

01/28/2014
Components: HYBRID PROPULSION SYSTEM
Incident Date: 01/25/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 75 MPH WHEN THE VEHICLE LOST POWER AND THE CONTACT WAS UNABLE TO ACCELERATE. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF ROAD TO A SAFE AREA WHERE IT WAS TOWED TO A DEALER FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE INVERTER MODULE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 60,100. UPDATED 03/21/14*LJ THE CONSUMER STATED THE FAILURE OCCURED JUST AFTER FILLING THE GAS TANK. UPDATED 03/28/2014 *JS

01/17/2014
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

AFTER LEAVING A SKATING EVENT WITH 4 KIDS IN MY CAR AT APPROXIMATELY 8:30 PM, I NOTICED THAT I HAD NO HEADLIGHTS WHICH HAD WORKED 2 1/2 HOURS PRIOR. BOTH LIGHTS WENT OUT AT THE SAME TIME. ALL OTHER LIGHTS WORKED, INCLUDING HIGH BEAMS WHICH I USED TO CONTINUE DRIVING THAT EVENING. I CALLED THE LOCAL TOYOTA DEALER WHO INFORMED ME THAT "THIS WAS A COMMON PROBLEM IN THE 2010 PRIUS. I MADE THE APPOINTMENT TO TAKE MY CAR IN FOR REPAIR AND WAS INFORMED THAT IT WOULD BE $800 TO FIX THE PROBLEM SINCE MY CAR WAS OUT OF WARRANTY. WHEN I DROPPED MY CAR OFF, THE SERVICE REP SHOWED ME A SPEC SHEET STATING THAT I NEEDED A "HEADLAMP DURABILITY ENHANCEMENT" (SPEC SHEET WAS ISSUED OCT 2012) AND STATED THAT THE PROBLEM WAS "LOW BEAM HEADLAMP BULB LIFETIME WAS SHORTER THAN CUSTOMER EXPECTATION". THAT WASN'T THE PROBLEM, THE PROBLEM WAS THAT BOTH LIGHTS WENT OUT AT THE SAME TIME WHICH IS A SAFETY ISSUE. I REQUESTED TO HAVE THE OLD PARTS RETURNED AND AN EXPERIENCED FRIEND WENT WITH ME TO QUESTION WHY I WAS CHARGED FOR JOINTS WHEN NONE HAD NOT BEEN TAKEN OFF MY CAR. I WAS TOLD THAT THIS WAS NOT ON MY CAR PREVIOUSLY AND THAT I COULD REVIEW A TECHNICAL SERVICE BULLETING (TSB-0204-12) ON THE TOYOTA WEBSITE WHICH I CANNOT LOCATE THIS DOCUMENT ANYWHERE ONLINE. A FORMAL RECALL FOR THIS PROBLEM WAS NEVER ISSUED EVEN THOUGH TOYOTA KNEW THAT THIS WAS A RECURRING PROBLEM IN THE 2010 PRIUS MODEL. *TR

01/16/2014
Components: HYBRID PROPULSION SYSTEM
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE HYBRID FAILURE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO LOSE POWER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE INVERTER ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,125. UPDATED 02/03/2014*LJ

01/13/2014
Components: SERVICE BRAKES
Incident Date: 11/12/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I BELIEVE THE NHTSA SHOULD INVESTIGATE WHETHER TOYOTA HAS UNDERSTATED THE NUMBER OF 2010 PRIUS CARS WITH POTENTIALLY FAULTY BRAKE ACCUMULATOR PUMPS. THE COMPANY RECALLED THOUSANDS OF THE CARS MANUFACTURED BETWEEN JUNE AND OCTOBER, 2009. MY DEALER RECENTLY TOLD ME THAT MY 2010 PRIUS, MANUFACTURED IN DECEMBER, 2009 ? JUST TWO MONTHS LATER ? HAS ESSENTIALLY THE SAME PROBLEM. THEY INFORMED ME THAT THIS IS A ?SAFETY CONCERN? AND THAT THE PUMP SHOULD BE REPLACED ?AS SOON AS POSSIBLE,? AT A COST OF OVER $4,000. BUT BECAUSE MY CAR WAS MANUFACTURED TWO MONTHS AFTER THE LAST CARS COVERED IN THE RECALL, THEY HAVE REFUSED TO PAY FOR THE REPLACEMENT. I AM VERY DOUBTFUL OF THE IDEA THAT PROBLEM AFFECTING MY CAR IS DIFFERENT FROM THE DEFECT RESULTING IN THE RECALL. FIRST, THE KEY ISSUE IS ESSENTIALLY IDENTICAL: CONTAMINATED FLUID THAT COULD RESULT IN A LOSS OF BRAKING POWER. SECOND, THE CAR IS THE SAME MODEL AND YEAR AS THOSE RECALLED, JUST MANUFACTURED A COUPLE OF MONTHS LATER. THIRD, THIS SORT OF REPAIR ? THE NEED TO REPLACE A SINGLE, VERY EXPENSIVE COMPONENT LESS THAN FOUR YEARS AFTER PURCHASE ? OUGHT TO BE RARE. IF IT?S NOT, THIS SUGGESTS A SYSTEMATIC DIFFICULTY. *TR

01/03/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AROUND 4PM ON THU JAN 2ND 2014, WE WERE DRIVING EASTBOUND ON BEL-RED RD JUST ABOUT TO COME TO THE INTERSECTION OF NE 116TH ST WHEN I NOTICED THE ABS LIT UP, ALONG WITH THAT A WHOLE BUNCH OF OTHER LIGHTS LIT UP ON THE DASHBOARD AND I LOST POWER TO THE CAR (NO ACCELERATOR/BRAKE/STEERING). ALL ELECTRICALS SEEMED TO WORK. I TRIED TO POWER DOWN AND RESTART THE CAR. I CALLED TOYOTA OF KIRKLAND AND CHECKED IF THEY HAD A TOWING SERVICE, THEY DIDN'T. A COP OFFERED TO CALL A TOWING SERVICE. THE TOW TRUCK CAME BY AND HE AGREED TO GIVE ME A RIDE TO TOYOTA OF KIRKLAND AS WELL. AT THE DEALERSHIP, THEY JUST DID THE PAPERWORK AND SAID THEY'D CALL TOMORROW. FRIDAY JAN 3RD 2014 I WAITED UNTIL 11:15AM. NO CALL FROM TOYOTA OF KIRKLAND. I CALLED THEM. I SPECIFICALLY ASKED FOR THE ERROR CODES. HE CALLED BACK A LITTLE WHILE LATER AND SAID THAT IT LOOKED LIKE THE INVERTER WAS FAULTY. THIS WOULD BE COVERED UNDER THE DRIVE TRAIN WARRANTY WHICH WAS FOR 3 YEARS OR 36,000 MILES WHICHEVER CAME FIRST. SO, I WOULD BE LOOKING AT PAYING ABOUT $3300 FOR THE PART, $300 FOR LABOR, $110 FOR THE DIAGNOSTIC TEST AND TAXES. THEY COULD GET THE PART IN TOMORROW AND POTENTIALLY HAVE IT FIXED SAT OR LATEST MONDAY. THE ERROR CODES WERE P0A94 & P324E I LOOKED UP ONLINE FOR THESE ERROR CODES. THERE WERE SOME OTHER COMPLAINTS THAT WERE VERY SIMILAR TO THE ONE I HAD AND THE PROBLEM WAS THE INVERTER. AND IT ALSO SEEMED THAT THERE WAS A RECALL ON THE INVERTER (OR PARTS) FOR THE MODELS FROM 2005-2009. SO, CALLED 1-800-331-4331 (TOYOTA CUSTOMER SOMETHING). SHE TOOK DOWN ALL THE DETAILS. WHILE SHE PUT ME ON HOLD TO LOOK UP THE WARRANTY INFORMATION, TOYOTA OF KIRKLAND CALLED AND LEFT A MESSAGE SAYING THAT HE HAD MISUNDERSTOOD THE WARRANTY AND THAT IT WAS ALL COVERED AND HE COULD ORDER THE PART IN, IT WOULD BE THERE TOMORROW (SAT) AND THE CAR WOULD BE READY MONDAY! THE CASE # WITH TOYOTA IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/21/2013
Components: SERVICE BRAKES
Incident Date: 10/29/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

REVERSING INTO MY DRIVEWAY WHICH IS A SLOPE DRIVEWAY. TRYING TO GO SLOW AS POSSIBLE. WHEN TRY TO STOP THE CAR WITH BRAKES THE CAR DID NOT STOP. CAUSING A CRASHED THROUGH MY GARAGE DOOR WHICH WAS CLOSE AT THAT TIME. *TR

12/21/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8AO******
Summary

WHILE CAREFULLY PARKING MY PRIUS 2010 AT A HOSPITAL IT ACCELERATED SUDDENLY AND CRASHED OVER THE CEMENT CURB. I SAY CAREFULLY BECAUSE MY PRIUS HAD DONE THIS BEFORE BUT NOT ENOUGH DAMAGE WAS DONE TO FILE WITH INSURANCE. THERE FOLLOWED ANOTHER ACCIDENT AND ANOTHER ACCIDENT. THEN THIS EVENING WHILE DRIVING INTO MY CARPORT MY PRIUS ACCELERATED AGAIN. IT THREW MY DOG THAT WAS IN THE FRONT SEAT TO THE FLOOR BUT I WAS ABLE TO AVOID CAR DAMAGE AS I WAS GOING TO STOP. I WAS BARELY MOVING, THAT IS I STILL HAD MY FOOT ON THE ACCELERATOR,MAYBE I COULD SAY COASTING, WHEN THIS ACCELERATION SUDDENLY OCCURRED. THIS WAS THE SAME TYPE ACCELERATION THAT CAUSED ALL THE PRIOR ACCIDENTS. I HAVE REPORTED THIS TO TOYOTA... AND NOW YOU. HOPEFULLY YOU WILL HELP ME. MY PRIUS IS IN THE CARPORT. IT HAS NOT BEEN MOVED. HOWEVER, IT IS MY ONLY TRANSPORTATION. MY PRIUS' LATEST HAPPENING, BEFORE THE ONE JUST STATED, THE HYBRID SYSTEM QUIT WORKING DURING RUSH HOUR TRAFFIC ON THE INTERSTATE NEAR A BUSY INTERSECTION. THIS WAS REPAIRED BEFORE TOYOTA SENT SOME ONE TO INVESTIGATE THE PRIOR ACCIDENTS. IF MORE INFORMATION IS NEEDED JUST LET ME KNOW. THIS PRIUS ALSO HAD A BATTERY REPLACED SHORTLY AFTER IT WAS PURCHASED AS A NEW VEHICLE. THIS PRIUS HAS WHEEL RIM SCRATCHES. *TR

12/05/2013
Components: AIR BAGS
Incident Date: 03/19/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE 2010 RED PRIUS WAS HIT FROM THE DRIVER'S LEFT FRONT SIDE AND UPON IMPACT MAY HAVE PUSHED THE PRIUS 2 LEFT TRIES OFF THE GROUND AT 45 DEGREES, BUT THE VEHICLE CAME BACK DOWN TO THE GROUND. THE FRONT AIR BAGS PARTIALLY DEPLOYED AND THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND SUFFERED A FRACTURED NECK. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,000. UPDATED 01-10-14 *BF

12/05/2013
Components: ENGINE
Incident Date: 12/04/2013
Crash: No
Fire: No
Summary

DRIVING THE CAR AT 40 MPH WENT IT SUDDENLY STOPPED. WAS ABLE TO COAST TO THE SIDE OF THE ROAD. FOUND OUT TODAY THAT THE WATER PUMP CAUSED THE INVERTER TO BECOME NON-WORKING WHICH CAUSED THE ENGINE TO SHUT DOWN. VERY DANGEROUS. LUCKY I WAS NOT ON THE INTERSTATE. *TR

12/04/2013
Components: SERVICE BRAKES
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

UPON BRAKING OVER A BUMP, POTHOLE, WET LEAVES AND/OR ANY COMBINATION OF THE AFOREMENTIONED CIRCUMSTANCES, THE PRIUS ACCELERATES FORWARD, THUS CREATING A VERY UNSAFE DRIVING CONDITION. SINCE I ORIGINALLY PURCHASED THE VEHICLE, IT HAS DONE THIS ON NUMEROUS OCCASIONS. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND AM AFRAID THAT THIS BRAKING ISSUE MAY RESULT IN AN ACCIDENT THAT OTHERWISE WOULD HAVE BEEN A NON-ISSUE FOR ANY OTHER VEHICLE. IN MY 19+ YEARS OF DRIVING, I HAVE NEVER HAD A VEHICLE DO THIS WHILE BRAKING. I, THEREFORE, IMPLORE THE NTSB TO DUTIFULLY CARRY OUT ITS MISSION STATEMENT OF PROTECTING MOTORISTS BY FORCING TOYOTA TO RECALL SAID VEHICLE IN ORDER TO PROPERLY REMEDY THIS ISSUE BEFORE PREVENTABLE ACCIDENTS OCCUR AND LIVES ARE POTENTIALLY LOST. *TR

11/18/2013
Components: SERVICE BRAKES
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V235000 (SERVICE BRAKES). AFTER THE REPAIR WAS PERFORMED, THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE BRAKE PEDAL WAS ABNORMALLY TRAVELED TO THE FLOOR BOARD, AND THE BRAKE AND ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE BRAKES WOULD HAVE TO BE BLED. THE BRAKES WERE BLED HOWEVER, THE FAILURE PERSISTED. THE DEALER ALSO REPLACED THE BRAKE BOOSTER AND MASTER CYLINDER TWICE. THE BRAKE POWER STROKE SENSOR WAS ALSO REPLACED BUT NONE OF THE REPAIRS WERE ABLE TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. UPDATED 12/24/13*LJ

11/17/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THE HEADLIGHTS WENT OUT SUDDENLY WHILE DRIVING. MY HUSBAND CHANGED THE BULBS BUT THAT DIDN'T HELP. ALL FUSES ARE GOOD. I READ ONLINE THAT IT IS THE RELAY AND THAT MANY OTHER PRIUS OWNER'S HAVE BEEN HAVING THE SAME PROBLEM. *TR

11/12/2013
Components: ENGINE AND ENGINE COOLING,AIR BAGS,STRUCTURE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WE NOTICED THAT THE CARPET WAS SATURATED. THE DEALER TOLD US IT WAS BECAUSE THERE WERE SPIDER WEBS BLOCKING THE DRAIN FROM THE A/C. IT WAS REPAIRED AT A COST OF $1,554, THE WORK INCLUDED DRYING THE AIR BAG MODULE AND REPLACEMENT OF CARPET. WE BELIEVE THIS SHOULD BE THE SUBJECT OF A RECALL AS IT IS THE IDENTICAL PROBLEM RECALLED FOR THE TOYOTA CAMRY. *TR

11/12/2013
Components: HYBRID PROPULSION SYSTEM
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE HYBRID SYSTEM INVENTOR HAD TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 114,189. UPDATED 12/23/13*LJ UPDATED 12/24/13

10/29/2013
Components: SERVICE BRAKES
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER FELT SHE WAS DEALT WITH IN A CAVALIER, DISRESPECTFUL MANNER WITH NO REGARD FOR HER TIME, AFTER MAKING AN APPOINTMENT AT THE DEALER FOR A RECALL ISSUE. THE VEHICLE WAS NOT READY AT THE TIME SHE WAS PROMISED IT WOULD BE.

10/29/2013
Components: EXTERIOR LIGHTING
Incident Date: 09/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

I OWN A 2010 PRIUS, PURCHASED NEW IN FEBRUARY 2010, ONE OF THE OPTIONS I PURCHASED WITH THE CAR WAS HID HEADLIGHTS, WHICH CAME ALREADY INSTALLED IN THE CAR. THE RIGHT HEADLIGHT WENT OUT IN 9/2012 & THE LEFT IN 10/2013. I KNEW RIGHT AWAY THAT WHEN THE 1ST LIGHT WENT OUT THAT THE REPLACEMENT WAS NOT AN HID LIGHT WHICH I HAD INITIALLY PAID FOR & THE CAR WAS STILL UNDER WARRANTY. NOW WITH THE OTHER BULB BEING REPLACED IN OCT 2013, AGAIN WITH A NON HID BULB, WE CAN NO LONGER DRIVE THE CAR IN THE DARK WITHOUT USING THE BRIGHT LIGHT BEAMS BECAUSE WE CAN NOT SEE THE ROAD IN FRONT OF US AS WELL AS BEYOND. THIS IS AN ACCIDENT WAITING TO HAPPEN. I ALSO OWNED A 2006 PRIUS WITH HEADLIGHT PROBLEMS. I NEVER RECEIVED THE $365.00 SETTLEMENT IN 2011 FOR THIS PROBLEM, WHY? *TR

10/25/2013
Components: VISIBILITY/WIPER
Incident Date: 01/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I AM BEGINNING TO NOTICE MORE AND MORE TINY SPECKS EVENLY DISTRIBUTED ON THE WINDSHIELD THAT APPEAR TO BE IN THE MATERIAL IN THE MIDDLE OF THE WINDSHIELD BECAUSE NO AMOUNT OF WINDOW CLEANING CAN MAKE THEM GO AWAY. THE SPECKS ARE VERY DISTRACTING WHEN TRAVELING INTO THE SUN AND I BELIEVE ARE A SAFETY HAZARD. *TR

10/21/2013
Components: SERVICE BRAKES
Incident Date: 09/28/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

VEHICLE ACTIVATES ABS WHILE STOPPING AND BRAKE DISENGAGES, CAUSING VEHICLE TO NOT STOP WHEN BRAKES ARE APPLIED UNLESS BRAKES ARE REAPPLIED, POTENTIALLY LEADING TO ACCIDENTS DUE TO BRAKING FAILURE. DEALERSHIP IS NOT ADDRESSING THE ISSUE IN A TIMELY MANNER. DELAYING THIS RECALL MONTHS MIGHT LEAD TO ACCIDENTS AFFECTING ALL PASSENGERS, INCLUDING CHILDREN. CONTINUED DELAY OF THIS MATTER COULD LEAD TO LEGAL ACTION DUE TO AN INABILITY ON BEHALF OF THE TOYOTA COMPANY AND DEALERSHIPS TO PROMPTLY FIX A SEVERE AND DANGEROUS PROBLEM. *TR

10/18/2013
Components: SERVICE BRAKES
Incident Date: 09/16/2013
Crash: No
Fire: No
Summary

COMING TO A STOP LIGHT, I APPLIED THE BRAKES. THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR THAT WHEN APPLYING THE BRAKES AND A BUMP IN THE ROAD IS DETECTED, THE CAR SUPPOSEDLY SWITCHES TO ABS BRAKING. THE NET EFFECT OF IT IS THAT THE BRAKES TEMPORARILY DISENGAGE CAUSING THE CAR TO ACCELERATE FOR A BRIEF PERIOD UNTIL YOU REAPPLY THE BRAKES AND EVENTUALLY COME TO A STOP. SO AS A RESULT, THE FROM THE MOMENT YOU APPLY THE BRAKES TO THE TIME YOU STOP, THERE IS A "LURCHING FORWARD" OF ABOUT 5 FEET UNDER WHICH YOU HAVE NO CONTROL OVER THE CAR. THAT IS QUITE SCARY SINCE IF PER CHANCE A PERSON WERE CROSSING THE ROAD WHILE YOUR CAR HIT A BUMP IN THE ROAD, YOUR VEHICLE COULD THEORETICALLY HIT THE PERSON BEFORE THE BRAKES HAD A CHANCE TO KICK IN. I'VE CHECKED THE BLOGS AND HAVE NOTICED THAT PEOPLE WITH PRIUSES FROM VARIOUS YEARS HAVE REPORTED THE SAME PROBLEM. I NOTICED THIS PROBLEM EARLY ON IN MY OWNERSHIP OF THE CAR, AND ACTUALLY ASKED THE DEALER TO FIX THE PROBLEM. THEY REPORTED TO ME THAT EVERYTHING WAS WORKING PROPERLY. I THEN ASKED THEM TO TEST DRIVE IT FOR A WHILE TO REPRODUCE THE PROBLEM. THEY HAD MY CAR FOR A WEEK AND SUPPOSEDLY WERE UNABLE TO REPRODUCE THE PROBLEM. THERE WAS AN ABS RECALL BY PRIUS AND THEY SUPPOSEDLY APPLIED THE FIX TO MY CAR, BUT I HAVE SINCE NOTICED THE SAME ISSUE. *TR

10/18/2013
Components: SERVICE BRAKES
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

THE ABS SYSTEM ON MY 2010 PRIUS SEEMS TO RELEASE THE BRAKE WHEN APPLIED ON ROUGH SURFACES GOING DOWNHILL WHICH GIVES A SENSE OF ACCELERATION AND LACK OF VEHICLE CONTROL. THE SAME EFFECT OCCURS WHEN DRIVING ON SOME LEVEL SURFACES. I HAVE RECENTLY READ DOZENS OF ACCOUNTS ABOUT THE PRIUS BRAKES ACTING THIS WAY AS FAR BACK AS 2006 MODELS. I'M AM NOW CONCERNED ABOUT THE BRAKE SYSTEM INTEGRITY WHEN I DRIVE AND FEEL STRONGLY THAT THE NHTSA SHOULD INITIATE AN IN DEPTH INVESTIGATION INTO THIS SITUATION. *TR

10/12/2013
Components: SERVICE BRAKES
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

CAR FAILS TO STOP ON BUMPY SURFACES. STREET UNDER CONSTRUCTION WAS COVERED WITH METAL PLATES WITH BUMPY SURFACE (THE RIDGES ARE ARRANGED IN SQUARES AND I THINK ARE LESS THAN AN INCH HIGH; THEY ARE NOT THE PLATES WITH A SMOOTH SURFACE). AS THE CAR WENT OVER THE PLATES, BRAKING FAILED. THE PLATES ENDED A SHORT DISTANCE BEFORE THE TRAFFIC SIGNAL AND REGULAR PAVEMENT RESUMED. I WAS BARELY ABLE TO STOP IN TIME. I CHECKED ONLINE AND I SEE THAT OTHER PEOPLE HAVE THE SAME PROBLEM. SOMEONE SUGGESTED THE ANTI-LOCK BRAKING SYSTEM. THIS HAPPENED ON S. LEIMERT BLVD. APPROACHING VERNON, BUT THESE PLATES ARE ALL OVER THIS PART OF LOS ANGELES. *TR

10/09/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/04/2012
Crash: No
Fire: No
Summary

DRIVING 45 MPH DOWN BUSY 4 LANE STREET WHEN CAR JUST WENT OUT OF GEAR FROM DRIVE TO NEUTRAL AND WOULDN'T GO INTO GEAR. CAR CAME TO A STOP IN HEAVY TRAFFIC AND I WAS ALMOST HIT BY SEVERAL VEHICLES. HAD TO PUSH TO SIDE OF ROAD. CALLED DEALERSHIP AND THEY SENT A TOW TRUCK. THEY SAID THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE BUT WHILE I WAS SITTING THERE WAITING FOR A RIDE I WENT ONLINE AND SAW THAT THIS HAS HAPPENED TO HUNDREDS OF PEOPLE. THE OTHERS AFFECTED BY THIS DEFECT SAID THAT HEAT CAUSES A MAGNET TO DETACH TAKING THE CAR FROM DRIVE TO NEUTRAL. I AM VERY THANKFUL THAT THIS DID NOT HAPPEN ON THE FREEWAY OR COULD HAVE CAUSED FATALITIES. TOYOTA HAS NOT RECALLED ANY VEHICLES OR MADE NOTIFICATION TO OWNERS. THIS IS DANGEROUS AND I'M ONLY PUTTING COMPLAINT IN NOW SINCE I DIDN'T KNOW HOW TO PREVIOUSLY. FOUND OUT 2 DAYS AFTER INCIDENT THAT THE DEALERSHIP HAS HAD THIS ISSUE WITH MORE THAN 100 VEHICLES AND THAT THEY WERE NOT BEING HONEST WHEN THEY SAID THEY NEVER SAW THIS BEFORE. TOYOTA NEEDS TO GET THE WORD OUT BEFORE SOMEONE IS KILLED. *TR

10/07/2013
Components: SERVICE BRAKES, AIR,SERVICE BRAKES
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BOUGHT THIS CAR CERTIFIED USED FROM TOYOTA DEALER IN MID-MAY 2013. FIRST PRIUS I'VE OWNED, AND NOT USED TO DRIVING IT, SO THE FIRST COUPLE TIMES IT 'LURCHED FORWARD' WITH THE BRAKES ON, I WAS SURPRISED, BUT FIGURED IT WAS JUST RELATED TO THE 'HYBRID'. IT HAPPENED AGAIN LAST WEEK AT A STOP SIGN WITH ROUGH ROAD - BRAKING, HIT BUMPS, AND BRAKES DISAPPEAR! TOOK IT INTO DEALER THIS MORNING, AND THEY'RE SAYING IT'S 'NORMAL'. THEN I START RESEARCHING AND WHILE CAR IS NOT INCLUDED IN ANY RECALLS, IT'S THE SAME PROBLEM INVESTIGATED IN NTSB 10V039000. EXACTLY! CAR IS STILL AT DEALER, AS I HAVE ASKED TO SPEAK TO SERVICE MGR. AND JUST IN NEWS TODAY, SUPREME COURT IS ALLOWING CALIF 2010 PRIUS OWNERS TO SUE TOYOTA OVER A BOGUS FIX FOR THIS PROBLEM. NOT SURE WHAT TO DO, BUT NOT GOING TO LET UP ON THIS. HALF DOZEN TIMES IN 4 MONTHS THIS HAS HAPPENED, AND I LIKE THE FEELING LESS EVERY TIME. ANYTHING I CAN DO? (WHEN YOU ALL GET BACK TO WORK). *TR

09/30/2013
Components: SERVICE BRAKES
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

RECEIVED SAFETY RECALL NOTICE FROM TOYOTA MOTOR SALES USA. MADE APPOINTMENT WITH LIBERTYVILLE TOYOTA (AUTONATION TOYOTA LIBERTYVILLE IN LIBERTYVILLE, ILLINOIS), THE DEALER FROM WHOM I BOUGHT THE CAR. ON 9/13/13 LIBERTYVILLE TOYOTA INSPECTED MY VEHICLE AND ADVISED ME THAT THE SERIAL NUMBER ON THE BRAKE BOOSTER PUMP ASSEMBLY WAS ON THE RECALL LIST THAT REQUIRED REPLACEMENT. I WAS TOLD NONE WERE IN STOCK BUT IT SHOULD TAKE 2 OR 3 DAYS FOR THE ORDER TO COME AND THAT I WOULD BE PHONED "AROUND THE MIDDLE OF NEXT WEEK." NO CALL CAME SO I PHONED LIBERTYVILLE TOYOTA ON 9/24/13. THE RECEPTIONIST DIRECTED MY CALL TO THE PARTS DEPARTMENT. THE PARTS PERSON WHO TOOK MY CALL TOLD ME THAT THE PART WAS NOT IN THEIR STOCK AND THAT THERE WAS NO ESTIMATED TIME OF ARRIVAL (ETA) FOR THE PART. HE SAID HE HAD NO IDEA WHETHER OR WHEN THE PART WOULD BE AVAILABLE. I ASKED TO SPEAK TO THE MANAGER SO HE TRANSFERRED ME TO THE SERVICE MANAGER ([XXX]). [XXX] DIDN'T PICK UP SO I LEFT A FAIRLY DETAILED MESSAGE AND ASKED HIM TO CALL ME BACK. IT'S NOW 9/30/13 AND I HAVE NOT BEEN CALLED BY [XXX] OR ANYONE AT LIBERTYVILLE TOYOTA. IN THE MEANTIME I'M DRIVING A VEHICLE THAT IS SUBJECT TO A SAFETY RECALL, THE SEVERITY OF WHICH I HAVE NO IDEA, AND I'M PLANNING A TRIP WITH THE VEHICLE THAT WILL ENTAIL APPROXIMATELY 3,000 MILES OF DRIVING. WHAT AM I TO DO? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/20/2013
Components: HYBRID PROPULSION SYSTEM,ENGINE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

I WAS DRIVING 15 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CARE RIGHT AWAY CALLED AAA AND TOOK IT TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. *TR

09/16/2013
Components: STRUCTURE
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE HATCH/TRUNK DOOR WOULD FALL UNEXPECTEDLY AND WITHOUT ANY WARNING. THE CONTACT MENTIONED THAT THE DOOR HAD FALLEN ON HER AT LEAST THREE TIMES. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT IT WAS NORMAL FOR THE HATCH/TRUCK DOOR TO FALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE CURRENT MILEAGE WAS 78,496.

09/13/2013
Components: SERVICE BRAKES
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS.THE CONTACT STATED THAT WHILE DRIVING 25 MPH OVER A ROAD BUMP AND THE VEHICLE LUNGED FORWARD ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

09/11/2013
Components: SERVICE BRAKES
Incident Date: 04/01/2011
Crash: No
Fire: No
Summary

THIS INCIDENT HAS OCCURRED NUMEROUS TIMES SINCE PURCHASING THE CAR, BUT IT WASN'T UNTIL LAST WEEK (9/6/2013) THAT I BECAME TERRIFIED AS I ALMOST HIT ANOTHER VEHICLE IN FRONT OF ME. WHENEVER MY PRIUS RUNS OVER A POTHOLE, BUMP, UNEVEN SURFACE, OR DEEP MANHOLE COVER AS I AM BRAKING TOWARDS AN INTERSECTION TO COME TO A STOP (FOR ME, ALL THESE INCIDENTS OCCURRED WHEN I APPROACHED AN INTERSECTION) THE BRAKES STOP WORKING FOR A BRIEF MOMENT AND SUDDENLY MY CAR JERKS FORWARD, LURCHES FORWARD, OR ACCELERATES. I HAVE TO PRESS DOWN MY BRAKES REALLY HARD TO THE FLOOR TO STOP THE VEHICLE WHEN THIS HAPPENS. WHEN THIS FAILS, I IMMEDIATELY RELEASE THE BRAKE AND RE-APPLY VERY HARD TO THE FLOOR TO STOP THE CAR. IN THESE MOMENTS IT BECOMES SCARY AS I AM NEVER SURE IF THE CAR WILL COME TO A STOP BEFORE THE INTERSECTION. LAST WEEK, I WAS APPROACHING A BUSY INTERSECTION WHILE BRAKING AND I RAN OVER A UNEVEN POTHOLE COVER/FILLER AT ABOUT 5 TO 15 MPH WHICH CAUSED MY CAR TO ACCELERATE TO LIKE 20 OR 25 MPH! I HAD TO BRAKE VERY HARD IN ORDER TO STOP MY CAR AND SWERVE TO THE RIGHT TO AVOID HITTING THE CAR IN FRONT OF ME. THIS PROBLEM ONLY OCCURS WHEN MY RIGHT SIDE TIRES HIT THE UNEVEN SURFACE, MANHOLE COVER, POTHOLES, BUMPS, ETC. I HAVE NOT HAD AN INCIDENT WHERE IT HAPPENED WITH THE LEFT TIRES. TOYOTA SERVICE HAS SAID THERE IS NO PROBLEM WITH MY CAR'S BRAKES AND THEREFORE SAID THEY CAN'T FIX ANYTHING. THERE IS A PROBLEM WITH TOYOTA'S PRIUS BRAKING SYSTEM. *TR

09/11/2013
Components: SERVICE BRAKES
Incident Date: 05/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THIS VEHICLE SHOULD BE PART OF THE LARGER TOYOTA RECALL ON BRAKES THAT WAS ANNOUNCED EARLIER THIS YEAR. AFTER A FEW THOUSAND MILES, I NOTICED THAT THE BRAKES GAVE WAY IF THE PRIUS HITS A BUMP OR POTHOLE. TOYOTA'S STATEMENT THAT "CUSTOMERS ARE PERCEIVING INCONSISTENT BRAKE FEEL DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES" IS AN UNDERSTATEMENT. THE BRAKES DON'T ACTUALLY WORK WHEN YOU ARE DECELERATING AND HIT A BUMP, WHICH IS PROBLEMATIC WHEN YOU LIVE IN A CITY NOTORIOUS FOR POTHOLES. I REPORTED THIS ISSUE EARLY ON TO MY DEALER, AND HAVE SINCE FOLLOWED UP, EACH TIME BEING MET WITH THE SAME RESPONSE: THERE ARE NO REPORTS ON THIS ISSUE. FOR WHATEVER REASON, TOYOTA FEELS THAT ONLY CERTAIN VIN LOT NUMBERS MERIT THE RECALL, BUT I CAN ASSURE THEM THE PROBLEM IS MORE WIDESPREAD. MOST OWNERS I'VE TALKED TO HAVE TRIED TO ACCOMMODATE THE PROBLEM BY BEING AWARE OF BUMPS WHEN COMING TO A STOP, BUT AT SOME POINT SOMEONE WILL INJURE OR KILL SOMEONE ELSE AS A RESULT OF THIS BRAKING ISSUE. *TR

09/11/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE LOW BEAM HEAD LIGHTS FAILED AND COULD NOT BE RE-ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE LIGHT BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED FIVE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. UPDATED 10/29/13*CN THE CONSUMER STATED BOTH OF THE LOW BEAMS WENT OUT SIMULTANEOUSLY. ALSO, WHEN THE WIRES WERE WIGGLED THE LIGHTS WOULD COME ON. THE DEALER SUGGESTED TO TURN TO THE VEHICLE OFF, AND THEN TURN IT BACK IT ON. THE CONSUMER BELIEVED THERE WAS AN ELECTRICAL OR COMPUTER PROBLEM.

09/10/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE ENGINE STALLED WITHOUT WARNING. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY BUT THE FAILURE LATER RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS WHERE THE VOLT BATTERY WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 49,312. ..UPDATED 10/30/13 *BF UPDATED 10/31/13*LJ THE CONSUMER STATED THE DEALERSHIP DID NOT PUT THE ENGINE GUARD ON THE VEHICLE PROPERLY, THE ENGINE COVER DETACHED, THE TIRES WENT FLAT FREQUENTLY, LIGHTS NEEDED TO BE REPLACED, AND THE BATTERY COMPLETELY POWERED OFF. A SEPARATE DEALERSHIP INFORMED THE CONSUMER THAT THE VEHICLE WAS DEFECTIVE. THE CONSUMER STATED THAT THE SECOND TIME THE VEHICLE SHUT DOWN WAS AT 60 MPH THE VEHICLE POWERED OFF 10 WITHIN 10 MINUTES ON THE SAME DAY DURING RUSH HOUR. UPDATED 11/4/2013 *JS THE CONSUMER STATED THE VEHICLE POWERED OFF TWICE WHILE DRIVING ON THE HIGHWAY. THE FIRST TIME IT HAPPENED, SHE WAS DRIVING 15 MPH AND THE SECOND TIME IT HAPPENED SHE WAS DRIVING 60 MPH AND SHE LOST POWER ALL TOGETHER.

09/10/2013
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I RECEIVED AN URGENT SAFETY RECALL NOTICE FROM TOYOTA RE: MY 2010 TOYOTA PRIUS BRAKE BOOSTER PUMP ASSEMBLY (ACCUMULATOR). AT THE BOTTOM OF THE NOTICE THERE IS THIS INFORMATION: "IF YOU BELIEVE THAT THE DEALER OR TOYOTA HAS FAILED OR IS UNABLE TO REMEDY THE DEFECT WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO...(LISTS SEVERAL OPTIONS, INCLUDING WWW.SAFERCAR.GOV)." MY CORVALLIS, OREGON DEALER NOTIFIED ME THAT I AM ON A WAITING LIST OF APPROXIMATELY 15 VEHICLE OWNERS WAITING FOR THIS REPAIR. I WAS TOLD THAT TOYOTA IS ONLY PROVIDING MATERIALS TO THIS DEALER TO MAKE TWO REPAIRS A WEEK. WAITING POTENTIALLY TWO MONTHS FOR REPAIR OF A PROBLEM THAT "COULD AFFECT STOPPING DISTANCE AND INCREASE THE RISK OF A CRASH" IS DISCONCERTING. *TR

09/10/2013
Components: HYBRID PROPULSION SYSTEM
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHILE TRAVELING ON AN EXPRESSWAY, DURING RUSH HOUR TRAFFIC,EVERY LIGHT ON THE DASH BOARD LIT UP THEN THE CAR COMPLETELY DIED. A MESSAGE OF 'HYBRID SYSTEM FAILED' SHOWED BEFORE IT DIED. THERE WAS NO SLOW DOWN OR WARNING. THE CAR WAS TOWED TO THE DEALER AND THE INVERTER WAS REPLACED. *TR

09/09/2013
Components: EXTERIOR LIGHTING
Incident Date: 07/10/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY CAR IS CONSTANTLY BLOWING LIGHT BULBS. IT STARTED AFTER ONLY ONE YEAR WITH HEADLIGHTS. BOTH TAG LIGHTS AND SEVERAL FRONT MARKER LIGHTS HAVE BLOWN. THERE HAS TO BE AN ELECTRONICS PROBLEM. *TR

09/04/2013
Components: SERVICE BRAKES
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THIS INCIDENT HAS OCCURRED TWICE UNDER IDENTICAL CONDITIONS, IN THE SAME LOCATION. THE CAR DID NOT ENGAGE THE BRAKES UNTIL APPROXIMATELY ONE SECOND AFTER I DEPRESSED THE PEDAL. MAYBE THE COMPUTER'S ELECTRONIC STABILITY CONTROL IS INVOLVED IN THE PROBLEM, EVEN THOUGH THE CAR DID NOT INDICATE THAT ELECTRONIC STABILITY CONTROL WAS ENGAGED. BOTH TIMES I WAS DRIVING ON A SLIGHT DOWNHILL AT ~20 MPH. IMMEDIATELY AFTER I PASSED OVER SOME BUMPS, I DEPRESSED THE BRAKES, AND THERE WAS A SIGNIFICANT DELAY IN THE BRAKES BEING ENGAGED (1S). I THINK THE BUMPS IN THE ROAD ARE INVOLVED IN THIS ISSUE. OF NOTE, THIS CAR UNDERWENT AN UPDATE TO ITS SOFTWARE PROGRAM FOLLOWING A RECALL INVOLVING BRAKING PROBLEMS, AND THESE INCIDENTS OCCURRED AFTER THE UPDATE. *JB

08/29/2013
Components: SERVICE BRAKES
Incident Date: 01/01/2009
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE DELAYED TO ENGAGE WHILE DECELERATING. THE CONTACT WAS ABLE TO STEER THE STEERING WHEEL AWAY AND AVOID CRASHING INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC WAS PERFORMED, WHICH INDICATED THAT THE COMPUTER SYSTEM NEEDED TO BE RESET. THE COMPUTER SYSTEM WAS RESET BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE DID NOT DUPLICATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 35,000.

08/21/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/19/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN BRAKING, SUCH AS WHEN APPROACHING A STOP SIGN OR STOP LIGHT, IN THE PRESENCE OF BUMPS, POTHOLES, OR ROUGH/UNEVEN ROAD SURFACES, THE CAR NOTICEABLY AND FORCEFULLY "LURCHES FORWARD", AND THERE IS MOMENTARY LOSS OF CONTROL OF THE VEHICLE'S STOPPING MECHANISM. *TR...UPDATED 02-03-15 *BF *TR

08/21/2013
Components: SERVICE BRAKES
Incident Date: 08/19/2013
Crash: No
Fire: No
Summary

WHILE BRAKING OVER AN UNEVEN SURFACE COMING UP TO A STOP LIGHT, THE CAR LURCHED FORWARD, CAUSING IT TO SEEMINGLY ACCELERATE INTO THE CROSSWALK. I WAS COASTING UP TO THE STOPLIGHT AND APPLIED THE BRAKES CLOSER TO THE LIGHT, AS THE CAR WAS TRAVELING OVER THE UNEVEN SURFACE. THE UNEVEN SURFACE WAS CAUSED BY RAISED METAL PLATES COVERING ROAD CONSTRUCTION. THE VEHICLE WAS TRAVELING ABOUT 5-10 MPH AND DECELERATING AT THE TIME OF THE INCIDENT. THIS HAS HAPPENED WITH REGULAR CONSISTENCY EVEN THOUGH THE CAR GOT THE SOFTWARE FIX WITHIN A FEW MONTHS OF PURCHASE IN 2010. IT MOSTLY HAPPENS DECELERATING OVER POTHOLES IN THE ROAD, WHEN GOING FROM COASTING (REGENERATIVE BREAKING) TO APPLYING THE BRAKES BY FOOT. *TR

08/15/2013
Components: AIR BAGS
Incident Date: 08/01/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JDTKN3DU9A0******
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG SWITCH. *SMD THE CONSUMER REQUESTED TO HAVE AN AIR BAG ON-OFF SWITCH INSTALLED IN HIS VEHICLE. THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WITH HIS PREVIOUS VEHICLE AND IT WAS STRUCK ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL, DAMAGING THE BODY AND REAR DOOR, BUT NOT SERIOUSLY. IT WAS THE ONLY DAMAGE TO THE VEHICLE. HOWEVER, THE UPPER LEFT AIR BAG DEPLOYED STRIKING HIM ON THE SIDE OF THE HEAD AND BREAKING HIS NECK.

08/14/2013
Components: SERVICE BRAKES
Incident Date: 12/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE BRAKING AT LOW SPEEDS -- SUCH AS WHILE APPROACHING A TRAFFIC LIGHT OR AN INTERSECTION -- PASSING OVER A POTHOLE OR UNEVEN ROAD SURFACE OFTEN CAUSES THE BRAKES TO DISENGAGE. THE SENSATION IS ONE IN WHICH MY FOOT IS IN THE SAME PLACE AS IT WAS WHEN I BEGAN BRAKING, BUT SUDDENLY THERE IS NO GIVE TO THE PEDAL, THE BRAKING HAS STOPPED -- BRAKING DOES NOT RETURN UNTIL I PUSH FURTHER DOWN ON THE PEDAL. MY FOOT IS NOT DISLODGED BY THE BUMP, AND THE BRAKING MECHANISM WILL NOT RE-ENGAGE UNLESS I PUSH THE PEDAL TO A NEW, DEEPER LOCATION. IT IS OBVIOUSLY DISCONCERTING AT INTERSECTIONS, AND SINCE MOVING TO A NEW LOCATION AND HAVING TO RE-LEARN WHERE ON MY ROUTES THIS PROBLEM WILL OCCUR, I DECIDED IT WAS TIME TO FILE A COMPLAINT. THE FRUSTRATION IS THAT THIS ISSUE WAS SUPPOSEDLY SOLVED A COUPLE YEARS AGO WITH A SOFTWARE FIX FROM TOYOTA, BUT THAT FIX SEEMS TO NOT HAVE WORKED. I FILED A COMPLAINT ABOUT THE PRIUS PROBLEM WITH SOME AGENCY (POSSIBLY NHTSA OR FTC) A FEW YEARS AGO WHEN THE OTHER, MORE NOTABLE, BRAKE-STICKING PROBLEM IN OTHER TOYOTAS WAS IN THE NEWS. THIS PARTICULAR ISSUE IS QUITE DIFFERENT. NOTE: THE DATE OF FIRST INCIDENCE IS APPROXIMATE, BUT THE PROBLEM PERSISTS. *TR

08/13/2013
Components: SERVICE BRAKES
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

I WAS DRIVING CAR ABOUT 25 MILES P H AND SANDALEE THE ABS LIGHTS CAME UP AND ITS WAS READY HARD TO STOP THE CAR SOMEHOW BREAK WASN'T WORKING PROPERLY. *TR

08/08/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

DRIVING ON THE HIGHWAY IN ALBANY, NY AREA, SLOWED DOWN TO GO THROUGH TOLLBOOTH AS I BEGAN TO ACCELERATE TO CONTINUE ON HIGHWAY, CHECK HYBRID LIGHT CAME ON AND ENGINE ABRUPTLY STOPPED. I WAS ABLE TO COAST THE CAR FROM LEFT LANE OVER TO THE BREAKDOWN LANE. TURNED OFF CAR AND WAS UNABLE TO RESTART. TOYOTA DEALERSHIP FOUND THAT THE POWER INVERTER HAD FAILED AND NEEDED TO BE REPLACED. ERROR CODES LISTED BY DEALER: P0A94 DC/DC CONVERTER PERFORMANCE. *TR

08/07/2013
Components: EXTERIOR LIGHTING
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

LAST NIGHT, AT 10 PM, ON GETTING BACK TO INTO MY CAR TO DRIVE TO MY HOUSE 7 MILES AWAY, BOTH THE HEADLIGHTS DID NOT WORK. THE HIGH BEAM LIGHTS WERE WORKING, BUT THE REGULAR HEADLIGHTS DID NOT. AS A RESULT, I WAS DRIVING IN DARK ON A SINGLE LANE HIGHWAY, AND IT WAS A VERY SCARY EXPERIENCE. *TR

08/07/2013
Components: SERVICE BRAKES
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN I TRY TO BRAKE, OCCASIONALLY, THE CAR JUMPS FORWARD, INSTEAD OF STOPPING. IT MOVES LIKE 6 INCHES TO 12 INCHES. IT HAPPENS MORE OFTEN WHEN I TRY TO BRAKE AT A STOP SIGN, WHEN THE ROAD IS ROUGH, OR THERE IS A POTHOLE. IT GIVES A FEELING OF THAT CAR ACTUALLY ACCELERATED INSTEAD OF SLOWING, AND FEELS UNSAFE. *TR

08/06/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE FUEL SENSOR UNIT MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THE VEHICLE HAS HAVING A FAULTY FUEL SENSOR GAUGE. THE DEALER REPLACED THE FUEL SENSOR GAUGE. THE FAILURE MILEAGE WAS 54,047.

08/05/2013
Components: EXTERIOR LIGHTING
Incident Date: 08/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE ON VACATION ON AUG 3, 2013, WE WERE DRIVING IN THE SMOKY MOUNTAINS IN GATLINBURG, TN, VIA THE SCENIC LOOP DOWN FROM CADES COVE. I WAS DRIVING AND MY HUSBAND, OUR 13 YEAR OLD SON (ONLY CHILD) AND HIS 13 YR. OLD BUDDY (MY FRIEND'S ONLY CHILD) WERE THE PASSENGERS. THE ROUTE WAS A STEEP MOUNTAINSIDE WITH TYPICAL WINDING MOUNTAIN ROADS, PITCH DARK AT ~8:30 PM. SUDDENLY, BOTH HEADLIGHTS WENT OUT, TOGETHER, AT THE SAME TIME. THE DASHBOARD SHOWED THAT THE HEADLIGHTS WERE ON, NO WARNING SIGNS CAME ON. I HAD DRIVEN THROUGH A TUNNEL A BIT EARLIER AND THE HEADLIGHTS WERE BOTH WORKING. PANICKED, I PULLED OVER AT THE NEXT LOOKOUT LEDGE, TURNED THE CAR'S POWER OFF AND ON SEVERAL TIMES, TURNED THE LIGHTS OFF AND ON SEVERAL TIMES WHILE THE CAR WAS RUNNING - NOTHING. NO CELLPHONE SERVICE WAS AVAILABLE IN THE AREA. AS I WAS HYSTERICAL AND TERRIFIED BEYOND MY WITS, MY HUSBAND TOOK OVER DRIVING DUTY AND DROVE WITH THE EMERGENCY FLASHERS ON. AFTER A FEW MILES OF SHEER PANIC AND INCOHERENCE, IT OCCURRED TO US TO TRY THE HIGH BEAM, WHICH FORTUNATELY WORKED AND WE ARE ALIVE TO TELL THE STORY TODAY. AS SOON AS WE GOT CELLPHONE SIGNAL WE LEFT MESSAGES FOR OUR FRIENDS IN CASE WE DIED THEY WOULD KNOW WHY. GET A GRIP, TOYOTA! I LOVED MY PRIUS - THIS IS MY 2ND PRIUS, BUT I AM NOW PETRIFIED TO STEP IN THIS CAR AGAIN. I FOUND THOUSANDS OF SIMILAR COMPLAINTS ONLINE REGARDING BOTH THE PRIUS HEADLIGHTS FAILING AT ONCE, SO TOYOTA YOU KNOW I AM NOT AN ISOLATED CASE. HORRIBLE, DANGEROUS PROBLEM WITH THE 2010 PRIUS, YOU ARE RISKING LIVES! *TR

08/02/2013
Components: ENGINE
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

AT ABOUT 125,000 MILES, THE ENGINE WARNED ME OF LOW OIL. IT WAS THE FIRST SUCH WARNING EVER WITH THIS VEHICLE. AT THAT TIME I COULD SECURE ONLY 2 QUARTS OF THE REQUIRED SYNTHETIC OIL AND IT WAS STILL OVER 1 QUART LOW. ABOUT 500 MILES LATER I TOOK THE VEHICLE TO TOYOTA CHULA VISTA AND EXPLAINED. THEY ADDED 3 MORE QUARTS OF OIL AND SUGGESTED A SERIES OF OIL CONSUMPTION TESTS. I CALLED TOYOTA MOTOR USA CONSUMER RELATIONS AND OPENED A CASE INDICATING THAT I WAS CONSUMING (BURNING NOT DRIPPING) 1 TO 2 QUARTS PER 1,000 MILES AND MY MPG HAD DECREASED FROM 46 AVG TO 35 AVG. THE OIL CONSUMPTION OVER THE NEXT 3 MONTHS AVERAGED 1 QT/600 MILES AND MY AVG MPG DETERIORATED FURTHER TO 29 MPG. IN JULY TOYOTA CHULA VISTA PERFORMED A TEARDOWN AND ENDED UP REPLACING THE LOWER ENGINE, CYLINDERS RINGS, AND VALVES. I WAS INFORMED THAT OTHER 2010 TOYOTA PRIUS ENGINES EXHIBITED FAILURE/WEAR OF THE CYLINDER WALLS AT ABOUT THE SAME MILEAGE. FIELD TECHS WERE CONTACTED AGAIN BY THE CHULA VISTA SERVICE MGR AND I CONTACTED TOYOTA NATIONAL SEEKING SOME ASSISTANCE IN THE $6,400 REPAIR BILL. BOTH LOCAL FIELD REP AND NATIONAL DECLINED THOSE REQUESTS. WHAT GOOD IS A 10 YEAR HYBRID BATTERY WITH A 3 YEAR ENGINE? *TR

07/30/2013
Components: SERVICE BRAKES
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE ABS AND ANTI-SKID WARNING LAMPS ILLUMINATED WHILE THE CONTACT WAS DRIVING 40 MPH. THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED. THE EMERGENCY BRAKE WAS USED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS BRAKE FAILURE. THE MASTER CYLINDER AND THE BRAKE BOOSTER ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 8/26/13 *CN THE CONSUMER STATED TOYOTA ADMITTED TO INSTALLING A FAULTY BRAKE PUMP. THE CONSUMER IS SEEKING REIMBURSEMENT. THE CONSUMER REFERENCED RECALL # 13V235000. UPDATED 09/10/13

07/30/2013
Components: SERVICE BRAKES
Incident Date: 10/15/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THIS HAS HAPPENED ATLEAST 4 TIMES IN THE LAST YEAR, WHERE THE CAR HAS LOST COMPLETE BRAKING POWER AND AT THE TIME THIS HAPPENS, ALL THE LIGHTS ON THE DASHBOARD LIGHT UP FOR A FEW SECONDS AND ON SUBSEQUENT PUMPING OF THE BRAKE PEDAL, THE BRAKE POWER RETURNS TO NORMAL. ON ONE OCCASION I ALMOST ENDED UP IN THE MIDDLE OF AN INTERSECTION, THANKFULLY THERE WAS NO ONCOMING TRAFFIC AND WAS ABLE TO RECOVER WITHOUT GETTING CRASHED INTO. I SEE A LOT OF SIMILAR COMPLAINTS HERE AND ON TOYOTA'S OWN COMMUNITY PORTAL DESCRIBING THE EXACT SAME BEHAVIOR. IN ALL CASES, THE DEALERSHIP HAS ENDED UP REPLACING THE BRAKE BOOSTER ASSEMBLY. IN MY CASE THOUGH, THE DEALER CONFIRMED THAT MY CAR WAS ON THE RECALL LIST FOR THE BRAKE BOOSTER ASSEMBLY, BUT WHEN THEY RAN SOME DIAGNOSTICS TESTS ADVISED BY TOYOTA WHICH DID NOT REPORT ANY ISSUES AND THEREFORE REFUSED TO CHANGE THE BRAKE BOOSTER ASSEMBLY. I ALSO CONTACTED TOYOTA (CASE# [XXX]) ONLY TO BE TOLD A WISHY WASHY ANSWER. I WAS TOLD THAT TOYOTA CANNOT DO ANYTHING ABOUT IT SINCE IT HAS GIVEN GUIDELINES TO THE DEALERSHIP AND IF THE DEALERSHIP SAYS "NO" THEN SO DOES "TOYOTA". NOT TO MENTION HAVING SPENT HOURS ON THE PHONE WITH TOYOTA ONLY TO BE TOSSED SEVERAL TIMES BETWEEN DIFFERENT SUPPORTS REPS AND THE DEALERSHIP. ADDITIONALLY, I WAS TOLD BY THE DEALERSHIP TO KEEP DRIVING THE CAR AND SEE IF IT WAS TO HAPPEN MORE OFTEN. ONCE IT GETS TO A POINT WHERE I CAN FIND A PATTERN AND REPRODUCE THE ERROR WITH THE TOYOTA REP THAT'S THEN THEY WILL LOOK INTO THE ISSUE. FOR SOME REASON THEY FAIL TO UNDERSTAND THAT I AM NOT COMPLAINING ABOUT MY WIPER BLADES NOT WORKING BUT THE BRAKES, WHICH COULD PUT THE DIVER IN A LIFE THREATENING SITUATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/23/2013
Components: VISIBILITY,STRUCTURE
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

OVERHEAD CONSOLE SUNGLASS HOLDER COVER WILL NOT CLOSE DUE TO LATCH STUCK INSIDE. ONLY REPEATED PRESSING OF BLACK SPRING BUTTON WILL RELEASE LATCH TO CATCH AND CLOSE COVER LIP. *TR

07/10/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHILE DRIVING AT CA. 20 MPH A SUDDEN JOLT AND CLUNK OCCURRED AND THE CAR WAS STALLED. VARIOUS DASHBOARD LIGHTS CAME ON, AND THE DASH DISPLAYED "CHECK HYBRID SYSTEM." TOWED TO A TOYOTA DEALER, THE PROBLEM WAS STATED TO BE A FAILED INVERTER-CONVERTER THAT NEEDED TO BE REPLACED. *TR

07/06/2013
Components: SERVICE BRAKES
Incident Date: 06/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ON 6-18-13 AT 9:45 AM, AT NJ TURN-PIKE SOUTH , MILESTONE 108.3, NEWARK, NJ. I ,OWNER OF THE TOYOTA PRIUS 201, DRIVING AT 45 MPH PUSHED THE BRAKE PEDAL TO THE FLOOR TO STOP BUT COULD NOT . I HIT THE BACK OF THE VEHICLE FRONT OF ME SUDDENLY STOPPED. MY 2010 PRIUS WAS TOTAL LOST IN THIS ACCIDENT. ACCORDING TO THE TOYOTA 6-4-13 RECALL ANNOUNCEMENT, MY 2010 PRIUS IN THE RECALL LIST IS EQUIPPED WITH A BRAKE PRESSURE ACCUMULATOR THAT MAY DEVELOP A FATIGUE CRACK ON AN INTERNAL PART DUE TO VIBRATION THAT CAUSED MY FAILURE TO STOP COMPLETELY IN THIS CAR REAR-END COLLISION ACCIDENT ON 6-18-13. *TR

07/05/2013
Components: SERVICE BRAKES
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT NITROGEN GAS WAS LEAKING INTO THE BRAKE FLUID. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V235000 (SERVICE BRAKES) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR

06/27/2013
Components: SERVICE BRAKES
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

AS WE WERE DRIVING THE CAR DOWN A HILL WE BEGAN TO FEEL A JERKING IN THE BRAKES. AS WE DROVE ONTO THE RAMP TO THE HIGHWAY, WARNING LIGHTS AND A BUZZER WENT OFF AND THE BRAKES FAILED. EVERY 15-30 SECONDS MY HUSBAND, WHO WAS DRIVING MY CAR AT THE TIME, SAID HE HAD A LITTLE BIT OF BRAKING FOR A COUPLE SECONDS, AND THEN HE DIDN'T HAVE ANY BRAKES AGAIN. *TR

06/24/2013
Components: TIRES
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS WITH YOKOHAMA AVID TIRES , LINE SIZE: 195/65/R15. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIRE TIRES WERE BALD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE TIRES WERE NOT REPLACED. THE APPROXIMATE FAILURE MILEAGE OF THE TIRES WAS 14,500. THE VEHICLE FAILURE MILEAGE WAS 16,500. *TR

06/21/2013
Components: SERVICE BRAKES
Incident Date: 02/02/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

SINCE PURCHASE OF VEHICLE WHEN STOPPING VEHICLE, AS APPROACHING A STOP SIGN OR STOPPED TRAFFIC, IF I HIT A SMALL BUMP IN ROAD, THE CAR JUMPS FORWARD. I HAVE NOT HIT ANOTHER CAR YET BUT FEEL THIS JUMP WHEN STEPPING ON BRAKES WHETHER IN DRY OR WET WEATHER COULD ONE DAY HIT CAR IN FRONT OF ME. THIS IS INTERMITTANT. DID MENTION TO DEALER WHEN CAR WAS FOR IT'S TIMELY SERVICES. DEALER SAYS THERE IS NO RECALLS. *TR

06/18/2013
Components: SERVICE BRAKES
Incident Date: 06/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE BRAKES FAILED TO ENGAGE WHILE DRIVING 55 MPH ON AN EXIT RAMP. THE VEHICLE EVENTUALLY STOPPED BY DEPRESSING THE BRAKE PEDAL WITH FORCE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING WHICH CONFIRMED THAT THE BRAKE POWER BOOSTER PUMP WAS LEAKING INTERNALLY. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER 13V235000 (SERVICE BRAKES). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 46,000.

06/18/2013
Components: SERVICE BRAKES
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

SLOWLY PASSED OVER A SPEED BUMP, WHICH CAUSED A BRIEF SENSATION OF ACCELERATION (COMMON IN THIS PRIUS). THEN BRAKING WAS SIGNIFICANTLY AFFECTED, WITH BRAKE TRAVEL QUITE LONG AND STOPPING POWER DIMINISHED. ALL BRAKES WARNING LIGHTS CAME ON AND STAYED ON. PROBLEM CONTINUED UNTIL I STOPPED THE CAR AND TURNED IT OFF. WHEN CAR TURNED ON, WARNING LIGHTS REMAINED BUT WENT OUT AFTER DEPRESSING BRAKE. TOOK TO DEALERSHIP. TOLD THAT BRAKE BOOSTER PUMP NEEDS TO BE REPLACED. VIN IS OUTSIDE THE RANGE GIVEN BY TOYOTA FOR RECALL PUBLISHED ON 6/5/13. HOWEVER, SYMPTOMS ARE IDENTICAL FOR THIS VEHICLE. I'M CONCERNED THAT TOYOTA MAY NOT BE INCLUDING ALL VEHICLES THAT ARE AFFECTED BY THIS PROBLEM IN ITS RECALL PLANS. *TR

06/12/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

IN THE LAST YEAR OR SO, MOST NOTICEABLY RANGING 50K MILEAGE, I'VE STARTED FALLING ASLEEP AT THE WHEEL. I'VE NEVER FALLEN ASLEEP DRIVING NOR HAVE I FELT THIS WAY WHILE OPERATING ANY OF THE 4 VEHICLES I'VE OWNED. IT HAPPENS DURING MY COMMUTE TO/FRO WORK GENERALLY 40-70 MINUTES LONG, LONG AND SHORT DRIVES BUT MORE OFTEN ON COMMUTE AND 30 MIN OR LONGER TRIPS. ITS AT RANDOM AND I'VE ANALYZED ITS NOT THE BASIC AND OBVIOUS ISSUES CAUSING IT; LACK OF SLEEP, FOOD, ADEQUATE HYDRATION ETC. IT GOT SO BAD I COULD NOT DRIVE TO WORK IN THE MORNING OR EVENINGS WITHOUT PULLING OVER AND TAKING A 20 MINUTE NAP. SOMETIMES ITS WORSE THAN OTHER TIMES AND IT FEELS LIKE I'M PASSING OUT, NOT QUITE TIRED AND DROWSY, I AM ALL-OUT CAN'T KEEP MY EYES OPEN, ROLLING EYES, HEAD BOBBING. EVENTUALLY WHEN I MAKE IT HOME SAFE, THINKING I'LL GO TO BED RIGHT AWAY I AM ALERT AND ACTIVE ALL NIGHT - THIS IS THE BEHAVIOR OVER AND OVER. I'VE DISCUSSED WITH THE DOCTOR AS WELL AND I'VE BEEN GENERALLY FATIGUED FOR A FEW YEARS NOW, I'VE OWNED THE PRIUS SINCE 2011. SOMEONE SAID ONLINE IN A FORUM "ITS A COMMON OCCURRENCE OF PEOPLE WHEN THEY'RE EXPOSED TO HIGH LEVELS OF ELECTROMAGNETIC RADIATION TO FEEL EXTREMELY TIRED AND FATIGUED." BUT FOLKS SAY ITS NOT ENOUGH TO CAUSE THIS TYPE OF BEHAVIOR. ANOTHER USER ALSO MENTIONS FALLING ASLEEP IN THIS FORUM (JUNE 5TH 2013) AND THERE'S BEEN OTHER NOTATIONS ON THE INTERNET, FOR EXAMPLE HTTP://PRIUSCHAT.COM/THREADS/PRIUS-EMF-RADIATION-AND-TOYOTAS-BOLD-FACE.116044/PAGE-6#IXZZ2VYI4P2S7. *TR

06/11/2013
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN HITTING LARGER SIZE POTHOLES OR BUMPS IN THE ROAD I LOSE CONTROL OF WHAT FEELS LIKE THE REAR END, ITS AS IF THE VEHICLE BRAKES GIVES WAY WHEN THE REAR TIRES HIT THE OBJECT, CAR SHIMMIES SLIGHTLY, THE BRAKES STOP WORKING FOR AT LEAST 3 SECONDS AS THE CAR LURCHES FORWARD. THE BRAKE ALSO DEPRESSES FURTHER TO THE FLOOR WHILE IT HAPPENS. THERE'S A PARTICULAR SPOT ON MY WAY TO WORK THAT CONTINUES TO CAUSE THE PROBLEM. ITS HEADING DOWN A SMALL DECLINING HILL BEFORE A TURN TO THE LEFT. IF I WERE TO TAILGATE SOMEONE AND HAVE THAT HAPPEN I WOULD SURELY HIT THEM BECAUSE THERE'S NO CONTROL OF THE VEHICLE FOR A FEW SECONDS AFTER HITTING THE OBJECT. THIS OBJECT GOES STRAIGHT ACROSS THE 2 LANES AS IF THE CONCRETE PAVING WAS POURED TOO HIGH IN A LONG HORIZONTAL LINE. I THINK IT HAS TO BE ABOVE A 4-5 INCHES OR SO BECAUSE I'LL HIT SMALLER ONES AND I'M FINE AND I'VE TESTED IT ON DIFFERENT OBJECTS, ITS HIGHER RAISED ITEMS CAUSING THE BEHAVIOR. IT HAPPENS WHEN ITS DRY, WET OR ICY OUT, BUT YOU HAVE TO BE APPLYING THE BRAKE TO REALLY FEEL IT AS FAR AS I CAN TELL. MY PASSENGER ALSO FELT THE LOSS IN CONTROL EACH TIME THIS HAS HAPPENED AND ITS BEEN NUMEROUS SINCE OWNING THE VEHICLE. *TR

06/10/2013
Components: SERVICE BRAKES
Incident Date: 11/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

FOR THE ENTIRE TIME THAT I'VE OWNED THE 2010 PRIUS, THE CAR LURCHES AHEAD VIRTUALLY EVERY TIME I RUN OVER A POTHOLE WITH THE BRAKES APPLIED (I.E., APPROACHING A STOP SIGN). WHEN I MENTIONED THIS AT ONE OF MY FIRST APPOINTMENTS, I WAS ASSURED THERE WAS NOTHING WRONG. NOW THE PROBLEM CONTINUES AND I'VE BEEN READING THAT MANY OTHER PEOPLE HAVE THE SAME ISSUE. *TR

06/06/2013
Components: SERVICE BRAKES
Incident Date: 09/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE PREVIOUSLY (2010 OR 2011) FILED A DETAILED REPORT OF THE CONSISTENT ANOMALY THAT OCCURS WHILE BRAKING ON A ROUGH SURFACE OR UPON HITTING A POTHOLE, MANHOLE COVER, ETC. IN THIS SITUATION, THE FEEDBACK FROM THE VEHICLE SUGGESTS THAT THE BRAKES HAVE DISENGAGED. BASED UPON 2+ YEARS OF ADDITIONAL EXPERIENCE, I WOULD NOTE THAT: (1) THIS ANOMALY OCCURS CONSISTENTLY, AND IT HAS NOT DISAPPEARED OR ATTENUATED, (2) I BELIEVE THAT STOPPING DISTANCES ARE LONGER THAN WOULD BE EXPECTED WITHOUT THIS ANOMALY, (3) MY PRIUS WAS MANUFACTURED AFTER THE 2010 SOFTWARE FIX, AND (4) OTHER DRIVERS OF 2010 AND LATER PRIUS CARS HAVE REPORTED THE SAME PHENOMENON WHEN I ASKED ABOUT IT (SEE BELOW). MOST IMPORTANTLY, I WOULD NOTE THE FOLLOWING SOURCE OF EVIDENCE WHICH YOU MIGHT EASILY PURSUE FURTHER. I HAVE BEEN LIVING IN NEW YORK CITY (NYC) FOR MOST OF THE LAST TWO YEARS. THE NYC TAXI FLEET INCLUDES A SIZABLE NUMBER OF TOYOTA PRIUS CARS. EVERY TIME I TAKE A PRIUS TAXI, I ASK THE DRIVER IF HE HAS ENCOUNTERED A SIMILAR PROBLEM WHEN BRAKING ON ROUGH SURFACES. IN MORE THAN A DOZEN SUCH INSTANCES, DRIVERS HAVE CONSISTENTLY REPORTED THIS SAME PROBLEM. WHILE YOU MAY NOT WANT TO TRUST MY EVIDENCE ON THIS MATTER, IT WOULD BE VERY CHEAP FOR NHTSA TO SEND AN INVESTIGATOR TO SOME OF THE LARGE TAXI GARAGES IN NYC TO INTERVIEW DRIVERS WITH EXPERIENCE DRIVING PRIUS TAXI CABS. GIVEN THE LARGE NUMBER OF MILES LOGGED BY TAXI DRIVERS, THIS COULD BE AN IMPORTANT SOURCE OF INFORMATION FROM HIGHLY EXPERIENCED DRIVERS --- WHO MUST REGULARLY CONTEND WITH NYC'S MYRIAD POTHOLES. I WOULD FINALLY NOTE THAT --- OTHER THAN THIS ANOMALY --- I LOVE MY PRIUS. IT IS A GREAT CAR. I WOULD JUST LIKE FOR TOYOTA TO FIGURE OUR WHAT IS CAUSING THIS ANOMALY AND FIX IT. *TR

06/05/2013
Components: TIRES
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS, EQUIPPED WITH GOODYEAR ASSURANCE FUEL MAX TIRES, TIRE SIZE 215/45R/17. THE CONTACT STATED THAT THE FRONT PASSENGER AND REAR DRIVER SIDE TIRES DEFLATED. THE TIRES WHERE INSPECTED AND THE CONTACT LOCATED CRACKS IN THE INSIDE SIDEWALL OF ALL FOUR TIRES. THE TIRES WERE REPLACED. THE DOT NUMBER FOR THE TIRES WAS NOT AVAILABLE. THE FAILURE WAS REPORTED TO THE TIRE MANUFACTURER. THE TIRE FAILURE MILEAGE WAS 17,000. THE VEHICLE FAILURE MILEAGE WAS 58,000. ..UPDATED 07-17-13 *BF

06/05/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I NEARLY HIT A PERSON WHILE BACKING OUT OF MY DRIVEWAY. THE PERSON WAS YELLING BUT I COULD NOT HEAR THEM. GOOD THING THEY MOVED QUICKLY. MY RADIO WAS OFF AND I WAS NOT USING A CELL PHONE. HOWEVER THE PRIUS BEEPS LOUDLY INSIDE THE CABIN WHILE IN REVERSE. IT IS LOUD, DISTRACTING AND FRANKLY ANNOYING. OUR TOYOTA HIGHLANDER DOES NOT BEEP WHILE IN REVERSE. NO OTHER CAR I EVER OWNED OR OPERATED BEEPED INSIDE WHILE IN REVERSE. SOME LARGER VEHICLES HAVE AN EXTERNAL BEEPER BUT NONE THAT I KNOW BEEP INSIDE. THE DEALER TOLD ME THE BEEPING WAS NECESSARY TO REMIND ME I WAS IN REVERSE. THE CAR IS PART ELECTRIC SO THEY SAY I NEED THE BEEPER TO KNOW I AM IN REVERSE. THAT ARGUMENT IS PLAIN STUPID FOR THE OBVIOUS REASONS. THE DEALER STATED THAT ELECTRIC HYBRIDS MUST HAVE AN INTERNAL REVERSE BEEPER BY LAW. I THINK BEEPER IS A HAZARD IE: I ALMOST RAN SOMEONE OVER. IS THE REVERSE BEEPER INDEED A LAW ? CAN I GET IT DISABLED ? *TR

06/05/2013
Components: SERVICE BRAKES
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I'M A OWNER OF A 2010 TOYOTA PRIUS. I ALMOST CRASH INTO ANOTHER CAR, DUE TO THE BRAKE SYSTEM OF THIS VEHICLE. I HAD TO DRIVE OFF THE ROAD PAVEMENT TO AVOID THE CAR ACCIDENT. I HAD MULTIPLE TIMES NEAR MISS CAR ACCIDENTS BEFORE REPORTING THIS ISSUE. DUE TO THE VERY POOR BRAKING SYSTEM ON THIS VEHICLE. THE BRAKE RESPONSE IS VERY POOR. IN A QUICK REACTION FOR BRAKING, THIS CAR'S BRAKES WILL NOT STOP IN TIME TO AVOID ACCIDENT. AFTER A RECENT CLOSE CAR ACCIDENT 6/3/2013, I HAVE TO GIVE A LOT OF DISTANCE BETWEEN MY CAR AND OTHER CARS FOR BRAKING IN TIME TO AVOID A CAR ACCIDENT. AS A BUYER PURCHASING A NEW CAR, THE BRAKING SYSTEM IS A NUMBER ONE PRIORITY FOR SAFETY FOR A FAMILY OWNED CAR. I PURCHASE THIS CAR FOR A FUEL GAS SAVING CAR, BUT IT'S SCARY DRIVING THIS VEHICLE. DUE TO VERY POOR BRAKE SYSTEM IN THIS 2010 TOYOTA PRIUS. TOYOTA COMPANY NEEDS TO RECALL THE BRAKING SYSTEMS FOR ALL 2010 TOYOTA PRIUS. IT'S NEEDS TO BE CHECKED AND FIX FOR BETTER BRAKING QUALITY. I WANT TO SELL MY 2010 TOYOTA PRIUS, DUE TO THIS ISSUE OF BRAKING, BUT I CAN'T SELL THIS CAR DUE TO I STILL HAVE TO PAY OFF MY AUTO LOAN. MY FAMILY FEARS FOR MY SAFETY AND OTHER TOYOTA PRIUS OWNERS OUT THERE. PLEASE SOMEONE LOOK INTO THIS MATTER. I FEAR FOR MY FAMILY'S SAFETY DUE TO THIS PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/05/2013
Components: SERVICE BRAKES
Incident Date: 12/12/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER PUMP ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,001 AND THE CURRENT MILEAGE WAS UNKNOWN.

06/01/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXAO******
Summary

THERE IS A CHRONIC PROBLEM WITH THE HEADLIGHTS ON THIS CAR. THEY CONTINUALLY BURN OUT, OR, GO OUT AND THAN COME BACK ON WHEN HEADLIGHT IS 'TAPPED' LIGHTLY. DEALER AND INDEPENDENT REPAIR SHOP(S) HAVE REPLACED NUMEROUS TIMES AND PROBLEM RECURS. *TR

05/31/2013
Components: STRUCTURE
Incident Date: 05/30/2013
Crash: No
Fire: No
Summary

DRIVING AT APPROXIMATELY 30 MPH AND THE OIL CHANGE COVER FELL OFF THE VEHICLE. THE COVER IS BENEATH THE CAR'S ENGINE NEAREST THE PASSENGER-SIDE TIRE. THE PANEL HAD SHOWN WEAR AND IT LOOKED LIKE A PLASTIC FASTENER FAILED. THE PANEL WAS ABLE TO BE RECOVERED. *TR

05/30/2013
Components: SERVICE BRAKES
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT APPLIED THE BRAKES THEN THE PEDAL WENT TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE CONTACT PUMPED THE PEDAL AND EVENTUALLY THE VEHICLE STOPPED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKES NEEDED TO BE REPLACED. SEVERAL DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER AND THE BRAKE BOOSTER WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 144,000.

05/29/2013
Components: SERVICE BRAKES
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE VEHICLE HAS A NASTY HABIT OF LOSING BRAKE PRESSURE OVER BUMPS. THIS CAN BE DUPLICATED EASILY AND IS A KNOWN ISSUE THAT TOYOTA HAS YET TO RECTIFY. SIMPLY DRIVE OVER A BUMP SUCH AS A BREAK IN CONCRETE ON A BRIDGE, POTHOLE, ETC. AND HOLD ON TIGHT. THIS CAN RESULT IN A CRASH AND SERIOUS INJURY AS OCCUPANTS EXPERIENCE A SUDDEN LOSS OF BRAKING FORCE WHICH CAN INDUCE PANIC AND COLLISION. *TR

05/29/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

OUR 2010 PRIUS SUFFERED A NEAR TOTAL POWER FAILURE ON 5/10/13 WHEN THE CAR SUDDENLY AND WITHOUT ANY ADVANCED WARNING, LOST POWER DECELERATING FROM ABOUT 35 MPH TO ABOUT 4 MPH IN LESS THAN 5 SECONDS. EVERY IDIOT LIGHT CAME ON AT ONCE ON THE DASH PANEL AND A "HYBRID SYSTEM FAILURE" NOTICE CAME UP ON THE ALPHANUMERIC DISPLAY. LUCKILY, I WAS ON A CITY STREET AND NOT THE HIGHWAY WHEN THIS HAPPENED. I WAS ABLE TO GET THE CAR SAFELY OFF TO THE SIDE OF THE ROAD AND CALL FOR A TOW. OUR PRIUS HAS APPROX. 44000 MILES ON IT, IS REGULARLY MAINTAINED AT THE DEALER, NOT MISTREATED IN ANY WAY AND GAVE NO ADVANCED WARNING INDICATION THAT THERE WAS ANYTHING WRONG WITH THE ELECTRICAL/PROPULSION SYSTEM. THE CAR LOST ALMOST TOTAL POWER, LIMPED ABOUT 50 FEET PAST PARKED CARS AND JUST DIED AT THE CURB AFTER I PUT IT IN PARK. IT WOULD LIGHT UP ACROSS THE DASH, BUT NEVER START THE ENGINE. WE HAVE HAD THIS CAR ABOUT 36 MONTHS. AS THIS IS MY WIFE'S CAR, I AM GREATLY WORRIED ABOUT THE SAFETY OF THE CAR AND HAVING THIS PROBLEM HAPPENING AGAIN, ESPECIALLY TO HER AT HIGH SPEED, MULTI-LANE HIGHWAY DRIVING. IT HAS BEEN REPAIRED AT A LOCAL TOYOTA DEALERSHIP. THEY INSTALLED A NEW 12V BATTERY AND EVENTUALLY THE MAIN FIX, A INVERTER/CONVERTER. THE CAR NOW RUNS LIKE DAY ONE. HOWEVER, HOW DO WE TRUST THIS CAR IN THE FUTURE IF IT DID NOT GIVE ANY WARNING OF IMMINENT PROPULSION FAILURE ? I AM GETTING NOWHERE WITH TOYOTA ABOUT THEIR PROVIDING SOME KIND OF ADVANCED WARNING TO GET THE CAR ONTO THE SHOULDER OF THE ROAD AND KEEP IT RUNNING FOR ABOUT 1 - 5 MINUTES. THANK YOU *TR

05/28/2013
Components: SERVICE BRAKES
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

IN THE PAST (STARTING AT 2,800 MILES) AND REPORTED NUMEROUS TIMES TO THE DEALER (HUNTINGTON TOYOTA), TOYOTA CORPORATE AND THE NHTSA, WHENEVER THE CAR WENT OVER A ROUGH ROAD SERVICE WHILE BRAKING AT ABOUT 10 MILES AN HOUR THE REGENERATIVE BRAKING WOULD CUT OUT AND GIVE THE SENSATION OF THE CAR SURGING FORWARD REQUIRING MUCH GREATER BRAKING EFFORT TO BRING THE CAR TO A STOP. THE BRAKES WOULD RESET AFTER A FULL STOP AND THEY WOULD ACT NORMALLY UNTIL THE NEXT TIME BRAKING WAS DONE ON A ROUGH ROAD SURFACE. TOYOTA CLAIMED THAT THIS WAS NORMAL BEHAVIOR FOR THE PRIUS ABS SYSTEM, EVEN AFTER THE FIRMWARE UPGRADE WAS APPLIED. THIS TIME THE BRAKES DID NOT RESET AFTER A FULL STOP AND EVERY WARNING LIGHT ON THE DASHBOARD LIT UP. THERE WAS NO REGENERATIVE BRAKING AVAILABLE. THE CAR WAS BROUGHT TO THE DEALER WHO HAS HAD IT FOR MORE THAN A WEEK, AND IS REPLACING MAJOR BRAKE SYSTEM COMPONENTS UNDER MY EXTENDED WARRANTY. I WAS TOLD THAT WITHOUT THE WARRANTY THESE REPAIRS WOULD HAVE COST ME OVER $4500. THIS HAS BEEN AN ONGOING AND DANGEROUS SITUATION, WHICH MAY BE FINALLY RESOLVED AFTER ALL OF THE BRAKE COMPONENT REPLACEMENTS. AS AN ASIDE, THE BRAKE PADS SHOW SIGNIFICANT AND UNUSUAL WEAR BECAUSE THE REGENERATIVE BRAKING DID NOT WORK AS IT SHOULD. *TR

05/26/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/01/2010
Crash: No
Fire: No
Summary

CAR OCCASIONALLY UNINTENTIONALLY ACCELERATES WHEN HITTING A BUMP FOR MAYBE A SECOND. DANGEROUS WHEN IT HAPPENS AS APPROACHING A STOP SIGN OR TRAFFIC SIGNAL. HAPPENS MAYBE ONCE EVERY TWO WEEKS. *TR

05/23/2013
Components: STRUCTURE
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

I WAS DRIVING ON THE FREEWAY, GOING THE SPEED LIMIT WHEN MY BUMPER BOTTOM BECAME PARTIALLY DETACHED. IT CAUSED ME TO SWERVE SLIGHTLY. I IMMEDIATELY SLOWED DOWN AND PUT ON MY EMERGENCY LIGHTS, DRIVING SLOWLY ON THE FREEWAY UNTIL I COULD PULL OFF SAFELY. ONCE ON THE SIDE OF THE ROAD, I INSPECTED MY CAR AND SAW A LARGE BLACK BUMPER PIECE DRAGGING FROM THE FRONT OF THE CAR. I WAS 1 MILE FROM THE TOYOTA DEALERSHIP, SO I DROVE MY CAR TO THE DEALERSHIP. I WAS TOLD BY THE SERVICE PERSONNEL THAT THIS WAS A DESIGN ISSUE WITH THE TOYOTA PRIUS AS IT IS VERY LOW TO THE GROUND AND MANY CUSTOMERS HAD PROBLEMS WITH THE BUMPER. IN THE TWO YEARS I HAVE OWNED MY TOYOTA PRIUS, I HAVE NOTICED THAT IT HITS THE PARKING LOT SEPARATIONS BECAUSE IT IS LOW. I MUST STOP BEFORE THE PARKING LOT SEPARATION IN ORDER TO AVOID THIS. IT IS STRANGE THAT THE TOYOTA WOULD BE ALLOWED TO BE SO LOW AS TO CAUSE THIS PROBLEM. EVEN MORE ALARMING IS THAT MY BUMPER BOTTOM SUDDENLY FELL OFF, WITHOUT WARNING. THIS SEEMS LIKE A POTENTIALLY DANGEROUS AND POOR DESIGN THAT SHOULD BE ADDRESSED. *TR

05/20/2013
Components: SERVICE BRAKES
Incident Date: 05/11/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKES FAILED WHILE DRIVING. PEDAL WENT TO THE FLOOR. VERY LITTLE BRAKING POWER LEFT. LUCKILY I DIDN'T HAVE TO STOP SUDDENLY AND WAS ABLE TO BRING THE CAR TO A STOP SLOWLY. HAD THE CAR TOWED TO TOYOTA DEALER WHERE THEY DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER / MASTER CYLINDER. THEY TOLD ME THERE WAS AIR IN THE BRAKE SYSTEM. I RECEIVED A QUOTE FOR ALMOST $2900 TO FIX THE BRAKES. I CALLED TOYOTA CORPORATE OFFICE AND ASKED FOR ASSISTANCE WITH THIS CATASTROPHIC BRAKE FAILURE BUT WAS REFUSED. SEARCHING ONLINE FOUND OTHERS WITH SAME FAILURE. IN PARTICULAR, THERE WAS A PERSON WITH 43K MILES WITH EXACT SAME ISSUE, AND TOYOTA REFUSED TO HELP HIM. THIS IS A VERY DANGEROUS FAILURE AND SHOULD BE A RECALL. PLEASE INVESTIGATE FULLY AND FEEL FREE TO CONTACT ME FOR ANY ASSISTANCE. I AM IN THE PROCESS OF REPLACING THE BRAKE BOOSTER BUT I WILL KEEP THE OLD ONE IN CASE YOU NEED IT FOR YOUR INVESTIGATION. I HAD SIMILAR ISSUE ON MY 2004 LEXUS RX330 AND THERE WAS EVENTUALLY A RECALL FOR IT. IT IS UNACCEPTABLE FOR A 3 YEAR OLD CAR TO HAVE THIS KIND OF A SAFETY FAILURE. MY WIFE AND KIDS COULD HAVE BEEN SERIOUSLY HURT OR KILLED. *TR

05/15/2013
Components: VISIBILITY,SERVICE BRAKES
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

FIRST INCIDENT: APRIL 15, 2013 I LOST MY BRAKES WHILE I WAS DRIVING HOME FROM MY NIGHT SHIFT WORK AS A REGISTERED NURSE. I WAS AT AN INTERSECTION TWO BLOCKS FROM MY HOUSE WHEN I FELT THE BRAKE WAS FAILING. IT WAS A GOOD THING THAT I WAS DRIVING SLOW TO MAKE A TURN WHEN I FELT THE BRAKE SYSTEM WAS NOT WORKING. I WAS ABLE TO STEER IT TO A PARKING LOT NEARBY BY USING THE FOOT BRAKE. PRIOR TO THIS INCIDENT, I HEARD SQUEAKING NOISES FOR ABOUT THREE DAYS WHENEVER I STEP ON THE BRAKES. I WAS RELIEVED THAT I DID NOT GET INTO AN ACCIDENT. ACTION AFTER THE 1ST INCIDENT: APRIL 24, 2010. WE TOWED THE CAR TO DCH TOYOTA FREEHOLD, AND IT TOOK ABOUT 5 DAYS TO REPAIR THE BRAKES SO THEY GAVE US A LOANER CAR WHICH WE TRULY APPRECIATE. BUT WHEN WE PICKED UP THE CAR, THE BRAKES WERE FIXED BUT THE SQUEAKING NOISE IS STILL PRESENT, AND OUR WINDSHIELD WAS CRACKED. WE CALLED THE DEALERSHIP RIGHT AWAY TO INFORM THEM ABOUT THE SQUEAKING NOISE AND TO COMPLAIN ABOUT THE CRACKED WINDSHIELD. I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT THEIR TECHNICIANS TESTED MY CAR AND DEEMED IT SAFE TO DRIVE AND THAT THEY WOULD NEVER RELEASE MY CAR UNLESS THEY KNOW IT IS SAFE TO BE ON THE ROAD. SECOND INCIDENT: APRIL 29, 2013, I LOST THE BRAKES AGAIN WHILE I WAS ON MY WAY TO WORK AROUND 7:00 PM. I REALLY GOT VERY SCARED BECAUSE THERE WAS SO MUCH TRAFFIC AT THAT TIME. I WAS ABLE TO STOP AND PARK MY CAR SLOWLY TO THE CURB WITHOUT HITTING ANYBODY ELSE BY USING THE FOOT BREAK. ACTION AFTER THE SECOND INCIDENT: SAME NIGHT, WE TOWED THE CAR BACK TO THE DEALERSHIP FOR REPAIR, AND AFTER A WEEK OF WAITING, THEY FINALLY CAME BACK TO US SPECIFYING THAT THE WHOLE MASTER CYLINDER AND BRAKE PAD ASSEMBLY IS DEFECTIVE AND NEEDS TO BE REPLACED AND WILL COST MORE THAN 4K FOR PARTS ALONE. CONTACTED TOYOTA ABOUT THIS ISSUE, AND THEY SAID THAT THEY WILL NOT ASSIST US, SINCE WE EXCEEDED THE WARRANTY PERIOD. *TR

05/08/2013
Components: SERVICE BRAKES
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ON 01 MAY 2013, I WAS DRIVING MY TWO DAUGHTERS HOME FROM SCHOOL AND THE BRAKES ON MY 2010 TOYOTA PRIUS FAILED. THE BRAKE PEDAL BECAME VERY STIFF AND THE BRAKES DID NOT RESPOND. I BEGAN TO PANIC BECAUSE WE WERE TRAVELING DOWN A STEEP HILL. I CONTINUED TO PUMP THE BRAKES AND SUDDENLY, THE PEDAL GAVE WAY AND THE CAR CAME TO A SCREECHING HALT. I WAS LUCKILY WITHIN WALKING DISTANCE OF MY HOUSE. I HAD MY CAR TOWED TO THE DEALERSHIP AND THEY INFORMED ME THAT MY BRAKE BOOSTER AND MASTER CYLINDER NEEDED REPLACEMENT AT A COST OF $5500. I'M SHOCKED. MY CAR IS 3 YEARS OLD. AFTER RESEARCH, I DISCOVERED THIS IS A COMMON PROBLEM FOR THE 2010 PRIUS. WHAT I FIND MOST DISTURBING IS THIS IS CLEARLY A MANUFACTURER'S DEFECT, THAT IS AN EXTREMELY DANGEROUS SAFETY HAZARD. PRIOR TO OWNING MY PRIUS, I WAS A LOYAL TOYOTA BUYER. I HAVE HAD CONSISTENT ACCELERATION ISSUES WITH MY BRAKES, EVEN AFTER THE RECALL. IF TOYOTA DOES NOT ADDRESS THIS ISSUE, I DON'T INTEND TO PURCHASE ANOTHER TOYOTA PRODUCT. *TR

05/06/2013
Components: SERVICE BRAKES
Incident Date: 08/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKNDU1A00******
Summary

WHILE I WAS BRAKING TO STOP AT THE RED LIGHT, THE CAR ACCELERATED. I MOVED THE STEERING WHEEL TO HIT THE CURB TO PREVENT CROSSING THE RED LIGHT. IT HAPPENED TO ME COUPLE OF TIMES. THEN I REALIZE IT HAPPENS ONLY WHEN I AM DRIVING OVER UNEVEN SURFACE OR OVER BUMPS. IT IS REALLY SCARY. I ALMOST HIT A CAR SEATTLE DOWNTOWN GOING DOWN THE HIT BECAUSE MY CAR ACCELERATED INSTEAD OF STOPPING. I TOOK IT THE CAR DEALER BUT THEY SAID THERE IS NO PROBLEM. I AM AFRAID THAT I MIGHT GET IN A BIG ACCIDENT. *TR

04/29/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

VEHICLE SURGES WHEN BRAKES ARE APPLIED WHILE TRAVELING OVER RAILROAD TRACKS OR ROUGH PAVEMENT. SURGE LASTS FOR 1 TO 2 SECONDS UNTIL BRAKING RESUMES. VEHICLE BEHAVIOR CAN BE EASILY REPLICATED. *TR

04/23/2013
Components: ENGINE
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3AO******
Summary

I HAVE A 2010 PRIUS VIN:[XXX] WITH 37,000 MILES. THE CAR EXPERIENCES RANDOM LOSSES OF POWER DURING WHICH THE ENGINE SHUTS DOWN AND DOES NOT ACTIVATE NO MATTER HOW HARD I PUMP THE ACCELERATOR. ONCE I TURN OFF AND PUSH AGAIN THE START BUTTON, THE ENGINE STARTS UP WITHOUT ANY PROBLEM AND I CAN CONTINUE ON MY WAY. I HAVE EXPERIENCED THIS PROBLEM 5 TIMES SINCE SEPTEMBER 2012. I HAVE TAKEN THE CAR IN TO THE DEALER (CALDWELL TOYOTA, NJ) WHERE IT WAS EXAMINED AND THEY TOLD ME THE ONBOARD COMPUTER DID NOT RECORD ANY MALFUNCTION. I AM GETTING WORRIED SINCE SOME OF THE POWER LOSSES HAPPENED WHEN I WAS ON HIGHWAYS AT SPEEDS OVER 60MPH AND I HAD TO COAST TO A STOP IN HIGH TRAFFIC AREAS. I WOULD LIKE TO KNOW WHETHER OTHER PRIUS OWNERS HAVE REPORTED SIMILAR PROBLEMS AND WHETHER YOU HAVE SUGGESTIONS ON HOW TO PROCEED [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/17/2013
Components: SERVICE BRAKES
Incident Date: 03/30/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

THE BRAKE BOOSTER PUMP BEGAN RUNNING CONTINUOUSLY WHEN THE VEHICLE WAS ON. WARNING LIGHTS ON THE DASH INDICATED BRAKE FAILURE AND ANTI-LOCK SYSTEM FAILURE. AFTER I TOOK THE VEHICLE TO A TOYOTA DEALER, THEY DETERMINED THAT THE BRAKE MASTER CYLINDER/ANTI-LOCK ASSEMBLY HAD FAILED. THE REPAIR TOOK TWO WEEKS AND COST $3000. *TR

04/15/2013
Components: EXTERIOR LIGHTING
Incident Date: 04/14/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BOTH HEADLIGHTS FAILED TO GO ON. BOTH FUNCTIONED THE DAY BEFORE. HIGH BEAM LIGHTS STILL FUNCTIONED. EXTREMELY DANGEROUS DRIVE HOME. *TR

04/11/2013
Components: SERVICE BRAKES
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I WAS DRIVING TO WORK THIS MORNING AND A MAN STEPPED OFF THE CURB RIGHT IN FRONT OF ME (NOT IN A CROSSWALK). I HIT MY BRAKES, AND HIT A POTHOLE IN THE ROAD AT THE SAME TIME. THE CAR ACCELERATED AND FELT AS IF IT WAS SHUDDERING, IT WAS NOT BRAKING AT ALL EVEN THOUGH I MASHED THE PEDAL TO THE FLOOR. I WAS FORCED TO SWERVE TO MISS THE MAN, WHICH I THANKFULLY DID. AFTER THAT I GOT MOVING AGAIN I APPLIED THE BRAKES AND THEY WORKED FINE. WHEN I ARRIVED AT WORK I TRIED IT AGAIN BY FINDING SOME POTHOLES IN THE PARKING LOT. @ 15 MPH THE PROBLEM OCCURRED AGAIN ONLY WHEN I WAS HITTING THE POTHOLES WHILE APPLYING THE BRAKES. I WENT TO TOYOTA.COM AND FOUND THIS HAS BEEN AN ISSUE SINCE FEB 2010. I PURCHASED MY CAR IN NOV 2010; I THEN CALLED MY SERVICE DEALER AND TALKED TO THE SERVICE MANAGER WHO CLAIMED TO HAVE NEVER HEARD OF THAT PROBLEM EVEN THOUGH I TOLD HIM I FOUND THE INFO AT THE PRESSROOM.TOYOTA.COM WEBSITE. HE THEN PROCEEDED TO LET ME KNOW I SHOULD NOT BELIEVE EVERYTHING I READ IN THE INTERNET AND OFFERED TO LET ME BRING IT IN AND HE WILL LOOK AT IT. I AM LEAVING WORK EARLY TODAY TO HAVE IT LOOKED AT. *TR

04/05/2013
Components: SERVICE BRAKES
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

IN THE MORNING I STARTED MY CAR AND THE ABS LIGHT AND WARNING LIGHTS CAME ON AND STARTED BEEPING. I REVERSED MY CAR SLIGHTLY TO CHECK THE BRAKES AND NOTICED MY BRAKES WERE NOT BEING RESPONSIVE. I PUT THE VEHICLE INTO PARK AND CALLED THE WONDRIES TOYOTA DEALERSHIP AND TOLD THEM MY BRAKES WERE NOT FUNCTIONING PROPERLY AND MY ABS WARNING LIGHT WAS ON. DESPITE MY HAVING INFORMED THEM OF MY BRAKE FAILURE, THEY TOLD ME TO BRING THE CAR INTO THE DEALERSHIP. I REVERSED OUT OF MY GARAGE, SHIFTED THE CAR INTO DRIVE, AND PROCEEDED DOWN THE HILL WITH CAUTION. I DID NOT PRESS ON THE ACCELERATOR. MY CAR BEGAN TO ACCELERATE DOWN THE HILL DUE TO GRAVITY AND REACHED A SPEED OF APPROXIMATELY 15 MPH, AT WHICH TIME I PUMPED THE BRAKE PEDAL BUT THE CAR WOULD NOT STOP OR SLOW DOWN, AND IT CONTINUED MOVING DOWN THE HILL. AT THE BOTTOM OF THE HILL, AFTER TRAVELING APPROXIMATELY 1/4 OF A MILE, I TURNED RIGHT INTO A SMALL STREET WITH A SLIGHT INCLINE IN ORDER TO STOP THE MOMENTUM. MY CAR SLOWED AND I PUT ON THE EMERGENCY BRAKE AND PUT THE CAR INTO PARK. I CALLED MY BROTHER FOR HELP. WHEN HE ARRIVED, I TURNED THE CAR ON TO SHOW HIM THE FLASHING ABS WARNING. IT FLASHED FOR ABOUT ANOTHER 15 SECONDS BEFORE SUDDENLY STOPPING. MY BRAKES THEN BEGAN FUNCTIONING AGAIN THOUGH THEY FELT SPONGY WHEN I PRESSED DOWN ON IT. I TURNED ON MY EMERGENCY LIGHTS AND DROVE SLOWLY TO THE DEALERSHIP. I PARKED THE CAR AND TURNED OFF THE ENGINE. WHEN A REPRESENTATIVE CAME BY, I TURNED ON THE CAR AND SHE PRESSED DOWN ON THE BRAKE TO FEEL THEM. THE ABS LIGHTS SUDDENLY CAME ON AGAIN AND SHE SAID THE BRAKE PRESSURE DID NOT FEEL RIGHT AND THERE WAS SOMETHING DEFINITELY WRONG WITH MY BRAKES. AFTER IT WAS ASSESSED I WAS INFORMED I NEEDED A NEW ABS ACTUATOR ASSEMBLY AND AN ACCUMULATOR PUMP FOR THE MASTER CYLINDER. TOTAL COST WAS ESTIMATED AS $4600. *TR

04/05/2013
Components: SERVICE BRAKES
Incident Date: 10/10/2012
Crash: No
Fire: No
Summary

MULTIPLIE INCIDENTS: WE WILL BE DRIVING THE VEHICLE AND HIT A BUMP / POT HOLE AND BE BRAKING, BUT THE CAR WILL ACCELERATE. *TR

04/05/2013
Components: FUEL SYSTEM, OTHER
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHILE DRIVING BACK TO HOME FROM WORK IN DC TRAFFIC WHEN THE TRAFFIC STARTED GOING WHEN THE SIGNAL TURNED GREEN I PRESSED ACCELERATOR ALL OF A SUDDEN AFTER LITTLE SOUND DIFFERENT WARNING LIGHTS ILLUMINATED ON THE DASH ALONG WITH THE LARGE RECTANGULAR WARNING MESSAGE SAYING "CHECK HYBRID SYSTEM". THE CAR CAN GO ONLY UNDER 10 MPH AND I PULLED ON TO CURB AND TOWED TO NEAR BY DEALER (OURISMAN CHANTILLY TOYOTA). TWO DAYS LATER I GOT CALL SAYING INVERTER IS AN ISSUE TAKES TWO TO THREE DAYS TO GET PART AND WILL BE REPLACED FOR FREE AS THE CAR HAS ONLY 36K MILES ON IT. WE HAVE TO RENT CAR (TOYOTA SHOULD PROVIDE THIS SERVICE AS IT IS THEIR COMMON DEFECTIVE PART AND THE REPAIR IS UNDER WARRANTY). *TR

04/02/2013
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

MADE APPOINTMENT AT FRED HAAS TOYOTA FOR ECT RECALL PENDING COURT ACTION SPOKE WITH SPARKY TWYFORD AND SERVICE MANAGER THAT TOLD ME THEY DON'T KNOW WHAT TO DO AND REFUSED SAFETY INSPECTION OR FIX TO POSSIBILITY UNSAFE CAR MENTION IN THE POST CARD NOTICE. I WAS NOT PLEASED BECAUSE OF RECENT MILEAGE DROP AND LEGAL NOTICE SENT TO ME. IF THERE SHOULD BE AN ACCIDENTG FROM THEIR NEGLIGENCE OF MY EFFORT TO REMEDY CAR, I WOUKLD LIKE YOUR RECORDS TO REFLECT THEIR NEGLIGENCE.

04/02/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/31/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT REALLY HAS ME CONCERNED. TWICE RECENTLY WHEN APPLYING THE BRAKES, IT HAS LUNGED FORWARD AND I WAS FORCED TO PUNCH THE BRAKES VERY HARD WITH BOTH FEET TO MAKE IT STOP. IT REALLY SCARED ME. LUCKILY THERE WAS NOBODY IN FRONT OF ME OR I WOULD HAVE HAD AN ACCIDENT. I TOOK IT TO THE DEALER (WALKER TOYOTA IN MIAMISBURG, OH) TO HAVE IT CHECKED OUT. THE SERVICE DEPARTMENT LOOKED BACK AT THE COMPUTER ON THE CAR AND SAW TWO INSTANCES WHERE THE BRAKE AND ACCELERATOR WERE PRESSED AT THE SAME TIME. SO NOW THEY ARE TRYING TO TELL ME IT IS USER ERROR. THEY SAID I MUST HAVE INADVERTADLY HIT THE ACCELERATOR PEDAL WHILE I WAS BRAKING. NO I DID NOT!!! I HAVE OWNED THIS CAR FOR OVER THREE YEARS AND THIS HAS NEVER HAPPENED BEFORE. NOW IT HAS HAPPENED TWICE IN THE LAST TWO MONTHS. I DON'T THINK SO... I CALLED TOYOTA CORPORATE AND THEY ADVISED ME TO GET A SECOND OPINION. SO NOW I AM TAKING IT TO VOSS TOYOTA IN BEAVERCREEK. I ALSO NOTICED RECENTLY THAT MY GAS MILEAGE HAS DROPPED SIGNIFICANTLY IN THE LAST SIX MONTHS. IT'S MUCH WORSE THAN IT'S EVER BEEN SINCE I HAVE OWNED IT. I'M NOT SURE IT IT IS RELATED OR NOT??? *TR

03/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT REALLY HAS ME CONCERNED. TWICE RECENTLY WHEN APPLYING THE BRAKES, IT HAS LUNGED FORWARD AND I WAS FORCED TO PUNCH THE BRAKES VERY HARD WITH BOTH FEET TO MAKE IT STOP. BOTH TIMES I WAS ON CITY STREETS GOING ABOUT 35 MPH. IT REALLY SCARED ME. LUCKILY THERE WAS NOBODY IN FRONT OF ME OR I WOULD HAVE HAD AN ACCIDENT. I TOOK IT TO THE DEALER TO HAVE IT CHECKED OUT AND AM AWAITING THE VERDICT. *TR

03/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THE DISPLAY THAT SHOWS THE SPEED INDICATOR AND WHICH GEAR YOU ARE IN HAS A DOUBLE IMAGE AND LOOKS AS THOUGH IT IS OUT OF FOCUS. THE REST OF THE DISPLAY TO THE RIGHT LOOKS FINE. I TOOK IT TO MY LOCAL TOYOTA DEALER AND ASKED THEM TO FIX IT AND THEY SAID THAT THIS PROBLEM IS ON ALL GEN III PRIUSES. HE TOOK ME TO A BRAND NEW 2013 PRIUS AND IT TO HAD THE SAME PROBLEM. I BELIEVE THIS IS A HAZARD AND SHOULD BE FIXED. HERE IS A LINK TO A WEBSITE THAT TALKS ABOUT IT. HTTP://PRIUSCHAT.COM/THREADS/WHY-THE-DOUBLE-IMAGE.60604/ . *TR

03/25/2013
Components: SERVICE BRAKES
Incident Date: 03/24/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING MY 2010 PRIUS IN A CONGESTED AREA AND CARS IN FRONT OF ME STOPPED SUDDENLY. AS I BRAKED HARD, THE CAR SEEMED TO LURCH FORWARD FOR ABOUT ONE SECOND, MAYBE LONGER, AND THEN THE BRAKES KICKED IN. I NOTICED THAT THE ROAD WAS ROUGH. THE SURFACE WAS DRY. FORTUNATELY, I HAD ALLOWED AMPLE DISTANCE FROM THE CAR IN FRONT OF ME, AND THERE WAS NO COLLISION, BUT IT WAS VERY UNSETTLING. IN THE PREVIOUS MONTH, I HAD THREE OR FOUR LESS INTENSE SENSATIONS OF "LURCHING FORWARD," WHICH OCCURRED WHEN I STOPPED AT A PARTICULAR INTERSECTION WHEN I HAD JUST STARTED THE CAR, BUT THE ROAD WAS SMOOTH. *TR

03/19/2013
Components: SERVICE BRAKES
Incident Date: 06/24/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

I HAD BEEN HEARING A LOT OF GRINDING NOISES THAT JUST GOT WORSE. WHEN I WENT TO THE DEALER, THEY DISCOVERED THAT MY BRAKE PADS HAD FAILED/FROZEN. THEY REPLACED MY PADS AND MACHINED MY ROTORS. THEY COULD NOT EXPLAIN WHY A CAR I HAD FOR ONLY A LITTLE OVER A YEAR HAD THIS PROBLEM. THEY AT FIRST BLAMED MY DRIVING, AND THEN THE ROADS (I.E. TOO MANY GRAVEL ROADS). NOW, AT 68,300 MILES THOSE PADS HAVE NOW FAILED AGAIN. ONE IS COMPLETELY WORN DOWN AND THE ROTOR IS NOW RUSTED THROUGH. NO ONE CAN EXPLAIN WHY THIS IS HAPPENING. WHEN I DEMANDED AN ANSWER, THEY TOLD ME THAT A "BULLETIN" HAD GONE OUT TO THE DEALERS ONLY STATING THAT DUE TO THE PADS FAILING, THEY WERE "REDESIGNING" THEM. BUT, THEY WOULD ONLY REPLACE FOR FREE THOSE THAT FELL UNDER THE 36,000 MILE WARRANTY. I DON'T UNDERSTAND WHY, IN LESS THAN 69,000 MILES I HAVE HAD TO HAVE THIS REPAIR DONE NOT ONCE, BUT TWICE. THEY TELL ME NO OTHER OWNER HAS HAD THIS PROBLEM, BUT I FIND THAT HARD TO BELIEVE. CAN ANYONE TELL ME IF THERE ARE OTHER COMPLAINTS OF THIS TYPE, AND WHAT CAN BE DONE TO RECTIFY THIS PROBLEM. *TR

03/15/2013
Components: SERVICE BRAKES
Incident Date: 03/13/2013
Crash: No
Fire: No
Summary

EXPERIENCED A COMPLETE BRAKE FAILURE WHILE DRIVING 2010 PRIUS. DEALER INDICATES BRAKE BOOSTER FAILING AND LEAKED NITROGEN INTO MASTER CYLINDER WHICH SHOULD THEN ALSO BE REPLACED. DEALER INSIST IT IS ONE ASSEMBLY AND ESTIMATES REPLACEMENT TO BE $5,166 ($1,638 FOR BOOSTER AND $2,466 FOR MASTER CYLINDER). DUE TO THE COMPLETE WARNINGLESS FAILURE OF BRAKES WHILE IN OPERATION IT WOULD SEEM TO A CRITICAL SAFETY HAZARD DUE TO THE DESIGN FLAW IN THE COMBINED BRAKE BOOSTER AND MASTER CYLINDER BRAKE ASSEMBLY CAUSING A BRAKE FAILURE IN OPERATION. *TR

03/13/2013
Components: VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
Incident Date: 04/25/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4B0******
Summary

ON MULTIPLE OCCASIONS, I HAVE EXPERIENCED ISSUES WITH THE CAR SUDDENLY ACCELERATING WHILE I'M PRESSING THE BRAKES. SPECIFICALLY, THIS APPEARS TO OCCUR WHEN BRAKING ON UNEVEN SURFACES (IE CONSTRUCTION AREAS, POT HOLES, ETC.). THIS CAN OBVIOUSLY BECOME A DEADLY SITUATION IF ONE IS TRYING TO STOP THE VEHICLE AND WITH THIS PROBLEM RUN INTO THE CAR/VEHICLE AHEAD. MOST RECENTLY THIS OCCURRED ON THE SURFACE STREETS IN LOW SPEED, IN TRAFFIC. IT FEELS LIKE THE CAR LURCHES AHEAD WHILE APPLYING THE BRAKE. I WAS TOLD BY THE SERVICE PEOPLE AT TOYOTA THAT I WAS MAKING THIS UP. I CAN RECREATE IT GIVEN THE RIGHT SURFACE. *TR

03/12/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2013
Crash: No
Fire: No
Summary

THE INCIDENT OCCURRED WHEN I ATTEMPTED TO ACCELERATE ONTO A TWO-LANE HIGHWAY. BECAUSE OF A SLOW AND SHARP U-TURN WHICH PRECEDES THE SHORT ON-RAMP, I DISABLED THE ECO MODE FOR BETTER ACCELERATION. WHEN I PRESSED DOWN ON THE GAS, THE CAR IMMEDIATELY EMITTED A LOUD SOUND, BECAME UNRESPONSIVE AND WAS UNABLE TO GAIN ADDITIONAL SPEED. EVEN SO, THERE WAS NO OTHER OPTION BUT TO MERGE ONTO THE ROADWAY WHILE DOING NO MORE THAN 30 MPH. IN THE MEANTIME, THE INSTRUMENT PANEL SHOWED A "CHECK HYBRID SYSTEM" MESSAGE ALONG WITH SEVERAL WARNING LIGHTS. I MANAGED TO AVOID ONCOMING TRAFFIC (FROM BEHIND) AND SAFELY PULLED ONTO THE GRASS. ATTEMPTS TO RESTART THE VEHICLE WERE UNSUCCESSFUL WITH THE PREVIOUS MESSAGE REAPPEARING EACH TIME. THE CAR REQUIRED A TOW TO THE NEAREST TOYOTA DEALER. I RECEIVED A CALL FROM THEM THE NEXT BUSINESS DAY, AND THEY EXPLAINED THE CAUSE TO BE A DEFECTIVE INVERTER BASED ON THE DIAGNOSTIC CODE. FORTUNATELY, THE REPAIR WILL BE COVERED UNDER TOYOTA'S HYBRID WARRANTY. IT REMAINS TO BE SEEN AND I AM HOPEFUL THIS REPAIR WILL FULLY RESOLVE THE ISSUE. *TR

03/12/2013
Components: SERVICE BRAKES
Incident Date: 02/02/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN BRAKING OVER ROUGH ROAD, BRAKES FAIL. *TR

03/09/2013
Components: POWER TRAIN,WHEELS
Incident Date: 03/09/2013
Crash: No
Fire: No
Summary

REAR WHEEL BEARINGS FAILED AT 61000 MILES. *TR

03/04/2013
Components: SERVICE BRAKES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

VEHICLE HAS NO BRAKES AT ALL, WE TURNED THE IGNITION ON AND THE CAR START BEEPING, BRAKE LIGHT ITS ON, ABS LIGHT ON AND SLIP INDICATOR LIGHT IS ON. *TR

03/02/2013
Components: TIRES,WHEELS
Incident Date: 04/04/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I TURNED INTO A PARKING LOT AND STAYED WAY TO THE RIGHT BECAUSE OF A LARGE TRUCK ON THE DRIVERS SIDE AND WENT OVER THE CURB AND BOTH TIRES BLEW. *TR

02/25/2013
Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
Incident Date: 02/19/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

STARTING MY VEHICLE AND LEAVING MY GARAGE AT 2 MPH THE MASTER WARNING LIGHT, CHECK HYBRID SYSTEM LIGHT, AND MALFUNCTION INDICATOR/CHECK ENGINE LIGHT WERE ALL LIT UP. WITH A TERRIBLE SMELL ELECTRICAL/FUEL. I IMMEDIATELY SHUT THE CAR OFF AND LET IT SIT. AFTER A FEW SECONDS I TRIED AGAIN WITH THE SAME RESULT. THE OWNERS MANUAL SAYS TO NOT DRIVE AND CONTACT TOYOTA DEALER IMMEDIATELY. WHEN THE TOW TRUCK ARRIVED I AGAIN TRIED TO START THE VEHICLE AND THE WARNINGS WERE NOT PRESENT. THE DEALER INVESTIGATED AND SAID IT WAS OVER ETHANOL IN THE FUEL. THE FUEL HAS BEEN TESTED AND FOUND TO BE 6-8%, WHICH IS ACCEPTABLE. THE DEALER AT THE TIME OF THE REPAIR WANTED $450 TO DROP AND CLEAN THE TANK. INSTEAD I CHOSE TO GO WITH THE PHILLIPS TOYOTA (LEESBURG FLORIDA, PHONE 352-728-2030) DEALER SERVICE MANAGER, DAVID NEWTON TO THE CLOSEST GAS STATION AND FILL UP. SINCE THEN THERE HAS NOT BEEN A PROBLEM, BUT I AM CONCERNED FOR MY SAFETY IN NOW DRIVING THE VEHICLE. AS THIS IS A HYBRID WHICH I PURCHASED TO HELP OUR COUNTRY WITH ENERGY SECURITY (56 MPG) BUT AM AFRAID AS A RETIREE WITH MY WIFE THAT THIS COULD HAVE ENDED DIFFERENTLY IF WE WERE ON THE INTERSTATE TRAVELING. WITH THE REPUTATION OF TOYOTA AND THE UNEXPECTED ACCELERATION WE ARE CONCERNED THAT THE INITIAL PROBLEM HAS NOT BEEN FOUND AND WILL RECUR. THIS COULD HAPPEN ON THE INTERSTATE HIGHWAY WITH A MUCH DIFFERENT OUTCOME. I AM REPORTING THIS TO GO ON RECORD WITH THIS PROBLEM JUST IN CASE AN ACCIDENT OR FATALITY IS INVOLVED THE NEXT TIME, IF IT HAPPENS AGAIN. THANK-YOU AND I CAN EMAIL MY FILE WHICH HAS BEEN SENT TO SHELLCUSTOMERCARE@SHELL.COM UNDER THEIR REFERENCE#[XXX], AND FLORIDA DIVISION OF CONSUMER SERVICES, [XXX]. I HAVE ALSO REQUESTED A MEETING WITH THE TOYOTA CORPORATION REPRESENTATIVE THROUGH THE DEALER SERVICE MGR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/19/2013
Components: SERVICE BRAKES
Incident Date: 02/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

PROBLEM WITH 2010 PRIUS PERFORMING UNCONTROLLED HARD BRAKING WHILE DRIVING ON INTERSTATE AT APPROX 73~75 MPH. THIS HAPPEN ON TWO SEPARATE OCCASIONS, WITH THE FIRST BEING FEB 10, 2013. THE SECOND INCIDENT OCCURRED LATE AFTERNOON ON SAT. FEB 16, 2013. BOTH OCCURRENCES WERE IN LIGHT TRAFFIC, WHEREBY PREVENTING POTENTIAL SEVERE VEHICULAR REAR END COLLISIONS THAT COULD HAVE RESULTED IN SERIOUS BODILY INJURES AND GRAVE VEHICULAR DAMAGES. VEHICLE WAS CHECKED BY A TOYOTA DEALER AND PASSES ALL TROUBLESHOOTING TESTS, FEB 18, 2013. REQUESTED ADDITIONAL TESTS BE DONE ON FEB 19, 2013. TOYOTA DEALER COULD NOT RECREATE THE PROBLEM. NO FURTHER ACTIONS WERE TAKEN BY THE DEALER. *TR

02/19/2013
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 12/20/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE FOLLOWING EVENT HAPPENED TWICE WITH THIS VEHICLE. TIN BOTH INSTANCES, THE CAR WAS RUNNING AND IN PARK WITH NO ONE IN THE VEHICLE. IT THEN DOWN THE DRIVEWAY WITH NO ONE IN IT. IN THE SECOND OCCURRENCE, IT APPEARS TO HAVE GONE INTO REVERSE ON ITS OWN AND ROLLED INTO A RETAINING WALL CAUSING DAMAGE TO THE REAR PASSENGER SIDE BUMPER AND BACK PANEL. *TR

01/31/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

MY HEADLIGHT WENT OUT WHILE DRIVING. THE DEALER INDICATED THE REPLACEMENT COST WOULD BE BETWEEN $300 AND $400 FOR A SINGLE LIGHT BULB. THE DEALER INDICATED THAT I ONLY USE THE LIGHTS WHEN NEEDED TO PROLONG THE LIFE OF THAT TYPE OF BULB. *TR

01/31/2013
Components: SERVICE BRAKES
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

THIS IS A RECURRING PROBLEM. ANYTIME I AM SLOWING DOWN FOR A RED LIGHT AND THERE IS A POTHOLE OR OTHER ROUGH SURFACE CONDITION, THE CAR LURCHES FORWARD AND JUMPS, SO TO SPEAK. GIVEN THE CONDITION OF THE ROADS IN CHICAGO, THIS IS A PRETTY REGULAR PROBLEM. I USUALLY HAVE TO PRESS THE BRAKE MUCH HARDER THAN NORMAL WHILE THIS IS OCCURRING BECAUSE OF CROSSWALKS AND LIGHTS. I THINK THIS IS A SERIOUS SAFETY ISSUE; HOWEVER, WHEN ASKING THE DEALER TO LOOK INTO THIS, THEY INDICATED THAT IT WAS THE ANTI-LOCK BRAKING SYSTEM KICKING IN, AND THAT IT WAS A PERFECTLY COMMON THING TO EXPERIENCE. *TR

01/30/2013
Components: HYBRID PROPULSION SYSTEM
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

LETTER ON BEHALF OF, REQUEST ASSISTANCE IN GETTING TOYOTA TO REPLACE A DEFECTIVE INVERTER ON HIS 2010 TOYOTA PRIUS; THIS PART WAS PREVIOUSLY RECALLED ON EARLIER MODELS; REPLY TO THE CLEVELAND DISTRICT OFFICE *TGW THE CONSUMER STATED THE VEHICLE SHUT DOWN, AS HE WAS DRIVING ON THE HIGHWAY. THE CONSUMER WAS INFORMED THE INVERTER WOULD COST $3,400 TO REPLACE.

01/27/2013
Components: SERVICE BRAKES
Incident Date: 12/22/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ALL BRAKES FAILED WHILE I WAS GOING 69MPH ON I-75 SOUTH JUST NORTH OF THE UNION CENTRE BOULEVARD EXIT, APPROACHING I-275 AT THE BUTLER/HAMILTON COUNTY LINE ON SAT. DEC. 22.. ALL WARNING LIGHTS CAME ON AND THE WARNING "BEEPS". I WAS IN HEAVY TRAFFIC BUT WAS IN THE RIGHT LANE AND WAS ABLE TO EXIT ON THE UNION CENTRE EXIT RAMP AND ROLL TO A STOP. THIS HAPPENED THE DAY AFTER I HAD THE CAR AT PERFORMANCE TOYOTA IN FAIRFIELD, OH FOR THE 35,000 MILE CHECK/OIL CHANGE (ON DEC. 21) .THE CAR HAD TO BE TOWED TO PERFORMANCE TOYOTA ON DEC 22; THEY DETERMINED THE MASTER CYLINDER FAILED (LOST ITS VACUUM) CAUSING TOTAL BRAKE FAILURE. *TR

01/21/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/21/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TODAY, 1/21/2013 AT APPROXIMATELY 245PM WHILE DRIVE BACK FROM DISNEY WITH MY FAMILY ON THE FLORIDA TURNPIKE(MILE POINT MARKER 294 NB) AT APPROXIMATELY 65-70 MPH OUR 2010 PRIUS SUDDENLY LOST POWER AND "CHECK HYBRID SYSTEM" CAME ON. MIND YOU I WAS TRAVELING ON A MAJOR ROAD WHEN THE CAR SUDDENLY KEPT DECREASING IN SPEED AND I JUST TURNED ON TO THE MEDIAN AND THE CAR ROLLED TO A STOP. LUCKILY THERE WAS A FLORIDA SAFETY PATROL BEHIND ME WHO PUT ON HIS FLASHING LIGHTS UNTIL I WAS SAFELY OFF THE TURNPIKE. CAR WOULD NOT RESTART AND HAD TO BE TOWED. CAR ARRIVED AT XXX(DEALER) TOYOTA AT 502PM AND I AM AWAITING A CALL BACK ON THE PROBLEM. THIS IS A SAFETY ISSUE. ALSO, THERE WAS NO WARNING BEFORE THE CAR FAILED. THANK YOU. THIS IS WHAT I FILED WITH TOYOTA MINUS IDENTIFYING DATA. *TR

01/20/2013
Components: SERVICE BRAKES,ENGINE
Incident Date: 01/17/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

INCIDENT #1 BRAKE: ON JANUARY 17, 2013 AS I WAS ENTERING THE INTERSECTION ABOUT 20MPH, I APPLIED MY BRAKES, BUT THEY WENT STRAIGHT TO THE FLOOR AND WARNING LIGHT STARTED BLINKING. I PRESSED BRAKES VERY HARD AND CAR ALMOST STOP, THEN, ITS BRAKES GAVE UP. THERE IS SUDDEN SLIGHT "UNINTENDED ACCELERATION" AND I ALMOST HIT CAR FRONT OF ME. BUT, I AM ABLE TO MANAGE TO DROVE THE CAR INTO THE CENTER ISLAND. BRAKE WAS TOTALLY OUT, AND THE CAR STARTED DROVE BY ITSELF. I PANICKED AND PRESSED POWER BUTTON TO SHUT OFF THE ENGINE. CAR DROVE ABOUT 15 FEET AND STOPPED. AFTER THIS INCIDENT, I TOW MY CAR TO THE DEALER, THEY TOLD ME THAT LOST BRAKE IS DUE TO SHORT CIRCUIT MADE DOMINO EFFECT TO MULTIPLE COMPUTERS MALFUNCTION. THEY WILL REPLACE WHOLE COMPUTER SYSTEM, BUT SERVICE MAN WOULD NOT GUARANTEE IT WILL NEVER HAPPEN AGAIN. INCIDENT #2 POWER FAILED AND SHUT DOWN WHILE DRIVING AT HIGHWAY. ON DECEMBER, 2012 AND JANUARY 2013. I WAS DRIVING AT HIGHWAY AND TRYING TO MERGE INTO THE CENTER LINE, CAR STALLED AND PROMPTED "KEY DOES NOT DETECT" MESSAGE ON THE SCREEN. I ALMOST HIT FROM BEHIND BY ANOTHER CAR. WHILE THE CAR STILL HAS A SPEED ABOUT 40MPH, I MANAGED TO RESTART THE CAR BY DEPRESSED BRAKE AND PRESS POWER BOTTOM. IT IS TRUE THIS CAR LOSE BRAKE AND DOES SLIGHT "ACCELERATE". *TR

01/17/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE PROBLEM THAT IS CAUSING THE HEAD LIGHTS TO BURN OUT SIMULTANEOUSLY NEEDS TO BE RESOLVED. IT IS A SAFETY HAZARD FOR THIS TO CONTINUE. PURCHASED A TOYOTA PRIUS 2010 IN DECEMBER 2010. SINCE THAT TIME, THE HEAD LIGHTS HAVE BEEN A PROBLEM. EACH TIME THERE IS A PROBLEM, BOTH HEAD LIGHTS BURN OUT SIMULTANEOUSLY. THE FIRST TIME THE HEAD LIGHTS FAILED WAS AUGUST 7, 2012 WHEN THERE WERE FIVE OF US IN THE CAR DRIVING 15+ MILES WITH ABOUT A THIRD OF THE DRIVE ON MANY RESIDENTIAL STREETS THAT WERE NOT WELL LIT. THE DEALERSHIP IN FLORIDA WAS CALLED AND IT WAS EXPLAINED THAT BOTH HEADLIGHTS BURNED OUT AT THE SAME TIME AND THAT IT MUST BE SOMETHING OTHER THAN THE BULBS BECAUSE HEADLIGHTS DO NOT BURN OUT TOGETHER AT THE SAME TIME. THE SERVICE REPRESENTATIVE QUOTED THAT THE COST OF THE REPAIR TO REPLACE THE HEAD LIGHTS WAS ABOUT $150. HE DID NOT ASK IF THE CAR WAS UNDER WARRANTY AND HE DID NOT ACKNOWLEDGE THAT IT COULD BE SOMETHING IN THE ELECTRICAL SYSTEM. HE DID NOT SUGGEST THAT THE CAR BE BROUGHT IN TO HAVE THEM PUT IT ON DIAGNOSTIC MACHINES TO VERIFY WHERE THE PROBLEM MAY BE.WE OPTED TO REPLACE THE BULBS OURSELVES. THE SECOND TIME BOTH HEAD LIGHTS BURNED OUT SIMULTANEOUSLY WAS OCTOBER 21, 2012 AND WE AGAIN, REPLACED THE BULBS OURSELVES. THE COST OF THE BULBS INCLUDING TAX IS $54.36. THIS MORNING IS THE THIRD TIME BOTH LIGHTS HAVE BURNED OUT AT THE SAME TIME AGAIN. THE PRIUS HAS 35,840 MILES. THIS IS NOT REASONABLE. WE HAVE ALREADY SPENT $108.72 TO REPLACE THE BULBS TWICE. IT IS UNREASONABLE. IT IS EXTREMELY UNSAFE NOT KNOWING WHEN AND WHERE THE HEAD LIGHTS WILL BURN OUT. WE HAVE TEENAGE DRIVERS AND IT IS UPSETTING TO KNOW THEY ARE NOT IN A SAFE VEHICLE. *TR

01/15/2013
Components: SERVICE BRAKES
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHEN DRIVING ON AN UNEVEN OR WET SURFACE THE BRAKES SEEM TO LAG FOR A FEW SECONDS AND THE CAR HOPS FORWARD. *TR

01/03/2013
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/26/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY PRIUS IV, PURCHASED NEW IN 2010, INTERMITTENTLY HAD A LUNGING FORWARD PROBLEM WHEN GOING OVER SPEED BUMPS, POT HOLES ETC. I WOULD HAVE TO STOP IT BY BRAKING QUICKLY, SO I DIDN'T COLLIDE WITH A CAR AHEAD. I INFORMED TOYOTA OF THIS PROBLEM WITHIN THE FIRST YEAR. THEY TESTED IT AND SAID THEY COULD FIND NOTHING. I MENTIONED THIS TO THEM ON VARIOUS OCCASIONS WHEN I TOOK THE CAR FOR ITS PERIODIC MAINTENANCE OF 5000 MILE INTERVALS. ON DECEMBER 26, 2012 I WAS STOPPED WAITING TO GO LEFT WHEN I WAS REAR-ENDED. I WENT TO PULL OVER TO THE SIDE OF THE ROAD TO ASSESS THE DAMAGE. WHEN I ACCELERATED TO GET TO THE SIDE OF THE ROAD,THE CAR TOOK OFF CRAZILY, AT A HIGH RATE OF SPEED FOR ABOUT 6-7 SECONDS, ZIGZAGGING UNCONTROLLABLY ON THE 2 LANE ROAD. IF THERE WERE CARS COMING TOWARD ME, I WOULD HAVE BEEN IN A HEAD ON CRASH. I IMMEDIATELY CALLED TOYOTA SERVICE OF SCRANTON,PA AND ASKED THEM TO SEE AND ASSESS THE CAR'S PROBLEM. THEY MADE AN APPOINTMENT AND CONCLUDED.SAID THERE IS NO PROBLEM INTERNALLY, AND SUGGESTED REMOVING THE AFTER MARKET FLOORMAT. I THEN PROCEEDED TO SHOW THEM THE SAME PROBLEMS MANY CUSTOMERS ARE HAVING WITH THE PRIUS , INCLUDING AN ARTICLE BY STEVE WOZNIAK, THE CO-FOUNDER OF APPLE COMPANY, WHO HAD ACCELERATION PROBLEMS WITH HIS 2010 PRIUS. I CALLED THE MAIN TOYOTA HEADQUARTERS LATER, EXPLAINING THE PROBLEM AND THEY TOO SAID THERE IS NO MALFUNCTION , ONLY MENTIONING THE FLOOR MATS AGAIN.. THIS IS NOT THE CASE AS THE CAR HAS HAD ACCELERATION PROBLEMS FROM THE BEGINNING AND TO FURTHER CLARIFY, I WAS ABLE TO FINALLY STOP THE CAR... THE MAT WAS NO WHERE NEAR THE ACCELERATOR. I AM AFRAID TO DRIVE THIS FOR OTHERS' SAFETY, MY PASSENGERS AND MY OWN SAFETY. I TAKE CARE OF MY CARS FAITHFULLY. YOU CAN VIEW MY RECORDS. I AM ALSO FEARFUL IF I TRADE THIS CAR, SOMEONE ELSE MIGHT GET INJURED OR KILLED. CAN YOU PLEASE CHECK AND ADVISE. *TR

12/17/2012
Components: SERVICE BRAKES
Incident Date: 12/14/2012
Crash: No
Fire: No
Summary

IF YOU GO OVER A BUMP WHILE BRAKING - THE BRAKES FAIL, AND YOU HAVE TO TAKE YOUR FOOT OFF THE BRAKE AND RE-APPLY IN ORDER TO STOP. THIS HAS OCCURRED NUMEROUS TIMES - AND IS A SERIOUS FLAW ON THIS AUTOMOBILE. THIS CAR IS A FLEET VEHICLE FOR MY COMPANY AND I HAVE ASKED PEERS IF THIS OCCURS ON THEIR CARS - AND THEY HAVE CONFIRMED THE SAME EXPERIENCE WITH THEIR BRAKES. WITH ALL THE TOYOTA RECALLS - I AM UNCLEAR WHY THIS HAS NOT BEEN ADDRESSED...? *TR

12/17/2012
Components: EXTERIOR LIGHTING
Incident Date: 12/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE PLASTIC COVER ON THE FRONT PASSENGER'S SIDE HEADLIGHT WOULD BECOME FOGGY, OBSTRUCTING THE CONTACT'S VISIBILITY OF THE ROADWAY WHEN DRIVING DURING THE NIGHT. IN ADDITION, THERE WAS RUST ON THE PASSENGER'S SIDE FRONT FENDER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ADVISED THE CONTACT THAT THERE WERE NO FAILURES FOUND WITH THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 83,000.

12/13/2012
Components: SERVICE BRAKES
Incident Date: 11/28/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WAS IN THE RIGHT LANE TRAVELING WEST BOUND ON TENNESSEE STREET IN TALLAHASSEE, FL, AND AS I WAS GOING THROUGH THE LIGHT AT THE CORNER OF TENNESSEE AND MONROE STREET, THE TRAFFIC STOPPED JUST PAST THE INTERSECTION. AS I WAS ENTERING THE INTERSECTION, I APPLIED MY BRAKES BUT THEY WENT STRAIGHT TO THE FLOOR AND A WARNING LIGHT STARTED BLINKING. I HAD ONE OF TWO CHOICES; HIT THE CAR IN FRONT OF ME OR HIT THE CURB FOR THE SIDEWALK CLOSE TO WHERE A MAN WAS STANDING WITH HIS BICYCLE. LUCKILY I HAD JUST ENOUGH ROOM TO GO BETWEEN THE BACK-END OF THE CAR IN FRONT OF ME AND THE MAN ON THE SIDEWALK. FORTUNATELY NO ONE WAS INJURED IN MY ACCIDENT, I JUST SCARED THE MAN VERY BADLY, BUT THE REPAIRS TO MY CAR ARE PROBABLY GOING TO BE MORE THAN $4,000. *TR

12/11/2012
Components: ENGINE
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE MAKING A U TURN THE VEHICLE LOST POWER AND THE CHECK HYBRID SYSTEM WARNING ILLUMINATED. THE CAR DIED IN THE MIDDLE OF THE ROAD. THE DEALER CLAIMED THAT THERE WAS OIL IN THE THROTTLE BODY CAUSED BY OVERFILLING AND THIS IS A COMMON OCCURRENCE WITH OIL OVERFILLS ON PRIUS VEHICLES. THE LAST OIL CHANGE HAD BEEN 8,000 MILES AND MORE THAN 2 MONTHS PREVIOUS. THE PLACE THAT PERFORMED THE OIL CHANGE AGREED TO LOOK AT CAR AND CLEAN THE THROTTLE BODY. THEY ALSO CHECKED THE OIL AND MADE SURE IT WAS CORRECT LEVEL. THREE WEEKS LATER THE SAME THING OCCURRED. THIS TIME THE CAR LOST POWER AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CAR DIED ON A FREEWAY TRANSITION OVER PASS AND WE WERE STRANDED ON THE FREEWAY IN A VERY DANGEROUS SITUATION. THE CAR WAS TOWED TO ANOTHER TOYOTA DEALER AND THEY CLAIMED IT WAS THE SAME THING. THE OIL CHANGE PLACE SAYS ABSOLUTELY NO WAY IS THIS THE PROBLEM SINCE THEY LOOKED AT IT VERY CLOSELY THE LAST TIME. I REQUESTED TOYOTA TO SEND OUT A FIELD REPRESENTATIVE TO CONFIRM THAT THIS WAS THE CAUSE. THEY REFUSED. COMPUTER CODES P3190 AND P0A0F HV. *TR

12/06/2012
Components: SERVICE BRAKES
Incident Date: 09/06/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

OK, THIS TYPE OF INCIDENT (LOSS OF BRAKING AT LOW SPEEDS) HAS HAPPENED REPEATEDLY IN THIS VEHICLE, DESPITE A RECALL IN 2010 AND "SOFTWARE FIX". THE DATE LISTED IS APPROXIMATE. I FELT COMPELLED TO PROVIDE THIS INFORMATION AFTER HAVING THIS HAPPEN TWICE IN THE PAST WEEK, IN THE HOPES THAT SOME PERMANENT FIX CAN BE MADE AVAILABLE, AND TO WARN PROSPECTIVE BUYERS TO BE CAUTIOUS. IN ALL INCIDENTS, WHEN TRAVELING OVER BUMPS IN A ROAD WITH THE BRAKES ENGAGED, THERE IS A SUDDEN SLIGHT "ACCELERATION", BUT IN ACTUALITY, PROBABLY JUST THE MOMENTARY LOSS OF BRAKING. THIS HAPPENS WHEN GOING OVER: (1) MANHOLE COVERS (2) POTHOLES (3) SLIGHT DIPS IN THE ROAD (FROM SUBSIDING ROAD PATCHING AREAS). DOES NOT APPEAR TO BE WORSE IN WET CONDITIONS, AND HAS ONLY HAPPENED TO ME AT LOW SPEEDS (~5 -- ~ 20 MPH). NOTE THAT ORIGINAL CARPETED MATS WERE REPLACED WITH ONES THAT FIT A BIT BETTER, AND DO NOT CAUSE ANY ISSUES WITH THE ACCELERATION PEDAL. ONCE THE BUMP IS PASSED OVER, NORMAL BRAKING OCCURS. WHEN I FEEL THIS VEHICLE MOMENTARILY LOSE BRAKING, I QUICKLY LET OFF THE BRAKE FOR A SPLIT SECOND, AND RESUME BRAKING. I HAVE GOTTEN USED TO THIS DEFECT, BUT I SURE WOULD LIKE SOMEONE TO INVESTIGATE AND PROVIDE A QUALITY RECALL FIX. THIS BRAKING ISSUE HAS HAPPENED IN NORTH CAROLINA (WHERE THE VEHICLE WAS PURCHASED) AND IN MASSACHUSETTS. THANK YOU. *TR

11/27/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY COMMUTE IS 62 MILES, ONE WAY. TONIGHT I REALIZED MY LOW BEAM HEADLIGHTS WERE NOT WORKING. MY HIGH BEAMS WORK. I DROVE THE 62 MILES WITH MY HIGH BEAMS ON. THE FUSES WERE FINE. IT IS ODD THAT BOTH LOW BEAM LIGHTS WERE OUT AT THE SAME TIME BUT THE HIGH BEAMS WERE FINE. I SEARCHED ONLINE SOME AND THERE WERE NUMEROUS SIMILAR PROBLEMS WITH THE PRIUS LOW BEAM LIGHTS. *TR

11/08/2012
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 TOYOTA PRIUS AT DEALERSHIP FOR 25000 MILE SERVICE. ON 11/07/2012 AT 1700 THE DEALERSHIP CALLED AND REPORTED THAT THE CAR IS "INFESTED WITH RODENTS." STATED THAT HEADLINER IS SATURATED WITH URINE/ FECES, AIR AND CABIN AIR FILTERS DESTROYED, WIRES CHEWED, RODENTS FOUND TO BE LIVING IN DASHBOARD, IN DOOR INTERIORS, AND OTHER AREAS. REPORTED THAT THIS WAS "THE WORST CASE WE'VE SEEN." CAR IS OWNED BY TWO PROFESSIONALS- NO CHILDREN WHO WOULD HAVE DROPPED FOOD AND NO FOOD EVER EATEN IN VEHICLE. PURCHASED NEW FROM THIS SAME DEALERSHIP 01/02/2011. DEALERSHIP NOW REPORTS THAT THE CAR IS A HEALTH/ SAFETY HAZARD AND COULD COST "THOUSANDS" TO REPAIR. OUR INTERNET RESEARCH REVEALED THAT RODENT INFESTATION IS COMMON IN THE TOYOTA PRIUS, REPORTEDLY BECAUSE RODENTS ARE ABLE TO GAIN EASY ACCESS THROUGH THE CAR'S VENTILATION SYSTEM. OWNERS REPORTED CONTACTING TOYOTA, WHO DENIED LIABILITY AND DENIED REQUEST FOR ASSISTANCE. *TR

10/10/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/05/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE IN REVERSE WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY LUNGED BACKWARD TWO FEET. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR NUMEROUS DIAGNOSTIC TESTS BUT THE DEALER COULD NOT DUPLICATE THE PROBLEM. THE FAILURE COULD NOT BE REMEDIED AND THE CONTACT TRADED THE VEHICLE FOR ANOTHER. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

10/09/2012
Components: SERVICE BRAKES
Incident Date: 03/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN I ENCOUNTER A BUMP WHILE APPLYING THE BRAKES IN MY 2010 TOYOTA PRIUS, THE BRAKES FULLY DISENGAGE MOMENTARILY. THIS CAUSES THE CAR TO JOLT FORWARD UNEXPECTEDLY. MY FOOT IS NOT COMING OFF THE BRAKE AT ALL WHEN THIS HAPPENS, SO I KNOW I AM NOT THE CAUSE OF IT. I RECEIVED A RECALL NOTICE BY MAIL IN FEBRUARY 2010 TO ADDRESS JUST THIS ISSUE. I TOOK THE CAR TO THE NEAREST TOYOTA DEALERSHIP TO HAVE THE RECALL WORK COMPLETED. IT WAS INTENDED TO FIX THE MALFUNCTION IN THE ANTI-LOCK BRAKE SYSTEM THAT CAUSED THE BRAKES TO DISENGAGE WHEN THE CAR HITS A BUMP. THE RECALL WORK WAS COMPLETED, BUT THE PROBLEM WAS NOT RESOLVED. THE BRAKES STILL DO THE EXACT SAME THING AND FULLY DISENGAGE WHEN I HIT A BUMP WHILE BRAKING. THIS IS UNQUESTIONABLY DANGEROUS AND A SERIOUS SAFETY HAZARD. *TR

10/07/2012
Components: EXTERIOR LIGHTING
Incident Date: 09/21/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE LOW BEAM HEADLIGHTS WOULD NOT PROJECT FAR ENOUGH DOWN THE ROAD. REPLACED BULB MULTIPLE TIMES. *TR

10/06/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/06/2012
Crash: No
Fire: No
Summary

PANEL LIGHT DIMMER INOPERABLE WHEN PARKING/HEAD LIGHTS ARE TURNED ON (I.E., THERE IS NO DISPLAY ON INSTRUMENT PANEL FOR CURRENT SPEED, FUEL VOLUME, FUEL CONSUMPTION, ETC. WHEN DRIVING WITH HEAD LIGHTS ON). THIS SIMILARLY AFFECTS THE AUDIO/HVAC DISPLAY. *TR

10/04/2012
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/04/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUOA1******
Summary

ON TUESDAY OCTOBER 02, 2012 AT APPROXIMATELY 0510 THE VEHICLE BRAKES WENT OUT AND THE BRAKE, ABS, AND STABILIZATION LIGHTS CAME ON ALONG WITH ALARM. VEHICLE WAS TOWED TO TOYOTA DEALERSHIP FOR REPAIR - TOLD IT WAS THE MASTER CYLINDER. VEHICLE PICKED UP ON MORNING OF OCTOBER 4, 2012 FROM DEALERSHIP DROVE APPROXIMATELY 20 MILES AND THE EXACT SAME THING OCCURRED. BRAKES, ABS, STABILIZATION ALARMS CAME ON. TOYOTA DEALERSHIP WAS CALLED AND SAID THAT THE VEHICLE SHOULD BE FINE - SYSTEM HAD CLEARED WITH PART REPLACEMENT - "MAYBE IT WAS A BAD PART OR THERE COULD BE AIR IN THE LINES." VEHICLE IS PRESENTLY AT THE DEALERSHIP AWAITING INSPECTION. FORTUNATELY, NO ACCIDENTS OR INJURIES OCCURRED ON THESE DATES. HOWEVER BECAUSE OF THE LOSS OF BRAKES AND NEAR ACCIDENTS THIS VEHICLE IS NOW A THREAT TO MY SAFETY. SO FAR I HAVE BEEN LUCKY - I DO NOT WANT TO TAKE A CHANCE WITH THE THIRD BEING THE TIME THAT I AM IN A SERIOUS ACCIDENT. *TR

10/01/2012
Components: SUSPENSION
Incident Date: 08/15/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE WHEEL BEARING FAILED. THE CONTACT MENTIONED THAT THE FAILURE WAS CAUSING THE REAR PASSENGER SIDE TO MAKE A HOWLING SOUND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 39,000.

09/28/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 07/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE ACCELERATED INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY STATED THAT THEY WOULD NOT DIAGNOSIS THE VEHICLE AND THAT HE NEEDED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 47,000. ..UPDATED 12/11/12 *BF THE CONSUMER STATED THE VEHICLE WOULD LUNGE FORWARD AT RANDOM TIMES, WHEN THE BRAKE WAS FULL PRESSED AND ALSO WHEN THE PARKING BRAKE WAS SET. UPDATED 12/12/12

09/26/2012
Components: POWER TRAIN
Incident Date: 10/01/2010
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE STOPPED, THE CONTACT DEPRESSED THE POWER OFF BUTTON TO SHUT THE ENGINE OFF WHILE THE VEHICLE WAS STILL IN DRIVE. THE CONTACT STATED THE VEHICLE WAS DESIGNED TO AUTOMATICALLY GO INTO PARK WHEN THE POWER OFF BUTTON WAS PUSHED. THE CONTACT EXITED THE VEHICLE AND THE VEHICLE ROLLED AWAY, CRASHING INTO A PEDESTRIAN. THE PEDESTRIAN WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED A BROKEN TIBIA AND CRUSHED RIGHT ANKLE BONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

09/21/2012
Components: TIRES,WHEELS
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THIS A SECOND PAIR OF NEW TIRES WE BUY. THEY WERE WORN UNEVENLY. WE DO TIRE ROTATION EVERY 5,000 MILES AND ALIGNMENT EVERY 10,000 MILES. HOWEVER, THE CAR ITS THE TIRES VERY UNEVENLY. THE TIRE PRESSURE IS CHECKED AND KEPT AT THE GIVEN MANUFACTURER RECOMMENDATIONS. ALL MY FRIENDS THAT OWN TOYOTA'S HAVE SIMILAR PROBLEMS. THIS IS A SERIOUS ISSUE THAT COULD LEAD TO AN ACCIDENT IF THE TIRES GET TORN WHEN DRIVING. PLUS WE ARE DAMAGING THE ENVIRONMENT WHEN WE ARE REPLACING THE TIRES SO OFTEN. I HAD SIMILAR TIRES IN A DIFFERENT CAR, THEY LASTED 90,000 MILES. HERE I CANNOT GET 25,000 MILES OUT OF THEM. *TR

09/20/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/20/2012
Crash: Yes
Fire: No
Summary

TRAVELING ON PARKWAY WHEN WE WERE APPROACHING A VEHICLE GOING SOUTH DOWN AT APPROXIMATELY 55 WE WERE TRAVELING 72 WITH CRUISE CONTROL ENGAGED, I TAPPED THE BRAKES TO TRY AND SLOW AND NOTHING HAPPENED I THEN HELD THE BRAKE PEDAL DOWN FOR MORE THAN 15 SECONDS WITH NO SUCCESS, TRIED TO DISENGAGE THE CRUISE BY PULLING BACK ON THE HANDLE ON THE STEERING WHEEL AND STILL IT WOULD NOT DISENGAGE, WE STRUCK THE TRUCK AT 72 MPH ONLY BECAUSE WE HAD NO WHERE ELSE TO GO AND THE VEHICLE WOULD NOT DISENGAGE CRUISE. THE CRUISE CONTROL LIGHT WAS STILL ILLUMINATED AFTER THE VEHICLE CAME TO REST AFTER IMPACT AND THE VEHICLE BRAKES STILL DID NOT APPEAR TO FUNCTION, THIS VEHICLE WAS A TOYOTA LEASE AND WAS TOLD MULTIPLE TIMES BY TOYOTA THAT THE ISSUES WAS RECALLED BY TOYOTA AND THAT THIS VEHICLE HAD THE RECALL PERFORMED. *TR

09/12/2012
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 09/10/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STARTED TO LOSE POWER LUNGED FORWARD. THE CONTACT ATTEMPTED TO APPLY THE BRAKES HOWEVER, THE BRAKES WERE INOPERABLE AND CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE PASSENGER OF THE SECOND VEHICLE CLAIMED AN INJURY AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE POLICE WERE NOTIFIED AND A REPORT WAS FILED. THE VEHICLE WAS INOPERABLE AND WAS TOWED TO THE DEALER WHO HAD NOT YET DIAGNOSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE VEHICLE DIAGNOSIS WAS GOING TO TAKE FOUR TO SIX WEEKS AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 28,000.

09/08/2012
Components: SERVICE BRAKES
Incident Date: 09/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TURNED ON CAR AND NOTICED ALOT OF THE DASHBOARD LIGHTS STAYED ON. AS I PRESSED THE BRAKE PEDAL IT FELT WEIRD AND ONCE I PUT THE CAR ON THE DRIVE GEAR I TOTALLY LOST BRAKE CONTROL, THE CAR KEPT MOVING AND I WAS NOT ABLE TO STOP. I HAD TO SHIFT TO "PARK" AND RISK THE TRANSMISSION BUT BETTER THAN RISKING MY LIFE... I CALLED A TOWING TRUCK. THE CAR IS AT THE TOYOTA DEALER AND I DON'T THINK THEY HAVE A CLUE OF WHAT'S WRONG WITH IT.... WE'LL KEEP YOU POSTED. *TR

09/07/2012
Components: SERVICE BRAKES
Incident Date: 09/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS TRAVELING 25 MPH AND DROVER OVER A ROAD BUMP. THE CONTACT APPLIED THE BRAKES HOWEVER, THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 75,000.

08/27/2012
Components: SEATS
Incident Date: 08/25/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY CAR WAS REAR ENDED BY A SEDAN AND MY CAR WAS PUSHED FORWARD AND ENDED UP REAR ENDING A CAR IN FRONT. NOT SURE ABOUT THE SPEED AT WHICH CAR REAR ENDED ME, BUT I SHOULD HAVE BEEN TRAVELING AROUND 10 MILES OR LESS. AT THE END I NOTICED THAT MY CAR SEAT HAD SLID BACK COMPLETELY. I EXPECTED THE CAR SEAT TO HOLD STEADY SO THAT THE BELT CAN BE EFFECTIVE. I HAVE LOWER BACK AND RIGHT SHOULDER PAIN AND NOT SURE IF IT WOULD HAVE BEEN PREVENTED SHOULD THE SEAT HAVE STAYED IN PLACE. I THINK THIS IS A DEFECT THAT NEEDS TO BE ADDRESSED AND NOT SURE IF IT'S SPECIFIC TO MY CAR SEAT. MY KID WAS IN THE BACK SEAT AND LUCKILY THERE WAS ENOUGH ROOM AND THE CAR SEAT MOVING BACK DIDN'T HURT HER. BUT SHE WAS SHOCKED THAT THE CAR SEAT CAME CLOSE TO HER AT THE OF THE ACCIDENT. BOTH MY KIDS IN THE BACK SEAT COMPLAINED INITIALLY DUE TO PAIN AND SHOCK. NOW THEY SEEM TO BE FINE NOW. *TR

08/14/2012
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 05/04/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER BRAKING TO DRIVE OVER ANY UNEVEN ROAD SURFACE, THE BRAKING DISTANCE WAS INCREASED. THE CONTACT STATED THAT THE VEHICLE ALSO SEEMED TO PUSH FORWARD AS IF ANOTHER VEHICLE HAD ABRUPTLY CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 38,216. THE CONSUMER STATED THE VEHICLE WAS INSPECTED BY TOYOTA. TOYOTA FOUND NO RECALLS OR FAILURES WITH THE VEHICLE. THE CONSUMER STATED TO THE SERVICE EMPLOYEE THE VEHICLE LUNGED, ALL LOOSE ITEMS FLEW BACK IN THE SEATS AND THE CONSUMER WAS THRUSTED AGAINST THE SEAT. THE SERVICE EMPLOYEE REPLIED THAT THE CONSUMER WAS MISTAKEN. UPDATED 09/20/2012 *JS

08/07/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/31/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES TWO BRAKE SYSTEM FAILURES *TGW THE CONSUMER STATED THE VEHICLE BEGAN MAKING AN UNUSUAL SOUND AND AFTER A FEW DAYS, NUMEROUS WARNING LIGHTS APPEARED ON THE DASHBOARD ANNOUNCING A FAILURE OF THE BRAKING SYSTEM. THE VEHICLE WAS TOWED TO THE DEALER. AN INSPECTION REVEALED THE MASTER CYLINDER, BOOSTER AND ECU NEEDED TO BE REPLACED. THE CONSUMER PAID $ 3,246.83 FOR THE REPAIRS. HOWEVER, NINE DAYS LATER, THE UNUSUAL BRAKE PEDAL SOUND RETURNED, BUT THE BRAKES WORKED AND NO WARNING LIGHTS APPEARED. THE NEXT DAY, THE BRAKE SYSTEM COMPLETELY FAILED WHILE HIS DAUGHTER WAS DRIVING THE VEHICLE. AGAIN, THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE TECHNICIANS DETERMINED THE VEHICLE NEEDED A NEW BRAKE BOOSTER ASSEMBLY. THE CONSUMER WAS INFORMED HE WOULD ONLY BE RESPONSIBLE FOR THE LABOR COSTS OF $ 255.48. THE CONSUMER BELIEVED THE BOOSTER AND BRAKE BOOSTER WERE THE SAME PART, WHICH WAS SUPPOSED TO HAVE BEEN REPLACED SEVERAL DAYS PRIOR. JB

07/25/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE UNINTENDED ACCELERATION ACCIDENT HAPPENED ON 7/18/2012, ~6:20 PM AT COMPANY'S PARKING LOT. I BACKED MY 2010 PRIUS SLOWLY. THEN I SAW A CAR COMING ON MY WAY. BUT BEFORE I TOOK ANY ACTION, THIS PRIUS SUDDENLY STARTED ACCELERATING, IT WENT WILDLY, AND TURNED MORE THAN 360 DEGREE BACKWARD IN THE PARKING LOT IN JUST A FEW SECONDS. SINCE THE CAR PARKED BETWEEN A BUILDING AND A SLOP, FROM THE FRONT MIRROR, FIRST, I SAW THE BUILDING WALL AND GLASSES, THEN I SAW THE SLOPE, THEN I SAW A CAR PARKED CLOSE TO MY CAR: NO! DON'T HIT THAT CAR! THAT IS THE LAST THING I REMEMBER. BECAUSE OF THE FAST TURNING OF THE CAR AND BECAUSE I WAS SO TERRIBLY SCARED, I LOST CONSCIOUS AFTER THAT UNTIL THE PRIUS HIT THE TRUCK AND BOUNCED BACK AND STOPPED BY ITSELF. AFTER A FEW SECONDS, I WOKE UP AND REALIZED: I AM STILL ALIVE. I GOT OFF THE CAR AND SAW PRIUS PASSED THE TWO CURBS AND HIT THE TRUCK. THE TWO TIRES ON THE DRIVER SIDE GOT FLAT BECAUSE THEY PASSED THE CURB VERY FAST. I WAS SO SCARED THAT I COULDN'T RECALL OF ANYTHING FOR A FEW DAYS UNTIL WEEKEND. WHY DID THE CAR LOSE CONTROL? ONE MAY ARGUE THAT I STEPPED ON THE ACCELERATOR. THIS COULD HAPPEN TO NEW DRIVERS, BUT NOT TO ME BECAUSE I HAVE BEEN DRIVING FOR SO MANY YEARS AND ALWAYS A GOOD DRIVER. MANY TIMES I SAW A CAR ON MY WAY WHEN I WAS BACKING, I ALWAYS STOPPED RIGHT AWAY. AND I WAS HEALTHY IN A NORMAL DAY IN NORMAL MODE, ALERT AS USUAL. WHY WOULD I STEP ON ACCELERATOR WHEN BACKING? EVEN IF I MIS-STEPPED ON THE ACCELERATOR, I CAN ALWAYS SWITCH TO BRAKE RIGHT AWAY. BUT I COULD?T DO ANYTHING ABOUT THE CAR ON THE DAY. IT WAS OUT OF CONTROL COMPLETELY. AFTER I LOST CONSCIOUS, MY HANDS WERE OFF THE STEERING WHEEL AND MY FOOT DIDN'T STEP ON ANYTHING, THE CAR DIDN'T SLOW DOWN BUT STILL MOVED FAST AND PASSED TWO CURBS EASILY. SUCH A MANIPULATION CAN ONLY BE DONE WHEN THE CAR IS IN ACCELERATION, AND BY ITSELF. PLEASE INVESTIGATE IT ASAP! *TR

07/17/2012
Components: SUSPENSION,VEHICLE SPEED CONTROL
Incident Date: 03/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUA01******
Summary

WHEN GOING OVER BUMPS IN THE ROAD OR POTHOLES, IT SEEMS LIKE THE CAR LOSES CONTROL. IT SEEMS LIKE IT SLIDES OUT OR JERKS FORWARD. IT CATCHES ITSELF AFTER A COUPLE SECONDS BUT IS SCARY. *TR

07/09/2012
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/05/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

OUR CAR WAS INVOLVED IN AN ACCIDENT ON JULY 5, 2012 AT AROUND 9:30 AM. ACCIDENT OCCURRED ON LITTLE ROAD GOING NORTH AFTER JUNCTION OF RIDGE ROAD AND BEFORE EMBASSY BLVD. CAR WAS IN THE CENTRAL LANE IN A ZONE RATED FOR 45MILES. IT WAS GOING WITH THE TRAFFIC AT AROUND 40 MILES. SUDDENLY A LARGE BIRD, PROBABLY A CRANE, THAT WALKED ON THE ROAD AND ALL VEHICLES SLOWED DOWN TO 15-20 MILES SPEED TO SAVE THE BIRD. THE BIRD WAS SAVED BUT THE CAR BEHIND CHEVY SILVERADO TRUCK DID NOT SLOW DOWN AND HIT OUR CAR REAR END AT FULL SPEED. ONLY TWO CARS WERE INVOLVED IN THE ACCIDENT AND NO ONE WAS BADLY INJURED. DRIVER OF OUR CAR WAS HURT BY PROBABLY BUMPING HER HEAD WITH STEERING, SHE HAD A CUT ON CHIN, AND SCRATCH MARK ON HER NECK FRONT, AND SHE COMPLAINT OF PAIN IN BOTH LEGS AND NECK. HER FACE WAS SWOLLEN AND BECAME BLACK AND BLUE IN 24 HOURS. OUR COMPLAINT IS: 1. NONE OF THE SIX AIR BAGS OPENED TO PROTECT DRIVER OR ANY PASSENGER TO PREVENT INJURY FROM IMPACT.VEHICLE INSPECTOR CONFIRMED THAT THEIR ARE NO SENSORS IN BACK END BUMPER. IT MAY BE GOOD IDEA TO HAVE SUCH SENSOR IN THE BACK AT LEAST FOR THE DRIVER SEAT BECAUSE ANY IMPACT AFFECTS THE DRIVER. 2. LACERATIONS ON THE NECK PROBABLY RESULTED FROM SEAT BELT. WOUND WERE NOT DEEP. HOWEVER LACK OF ADJUSTABLE FIXED END OF THE SEAT BELT MAKES BELT CUT ON THE NECK, ESPECIALLY TO A DRIVER WITH HEIGHT OF AROUND 5 FEET AND IN HIGH IMPACT ACCIDENT CAN SEVERE MAIN BLOOD VESSEL IN THE NECK. POSSIBILITY OF SUCH INJURY CAN BE MINIMIZED BY MAKING A) SEAT BELT ADJUSTABLE AT THE POINT OF FIXATION ON THE BODY OF THE CAR AND B) MAKING WIDE, SOFT AND SLIDING SHOULDER PAD ON THE BELT. *TR

07/09/2012
Components: SERVICE BRAKES
Incident Date: 07/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTKN3DU9A10******
Summary

2010 PRIUS BRAKE FAILURE. I WAS ABLE TO SLOW DOWN THE CAR BY REPEATED PUMPING ON THE BRAKES. FORTUNATELY, MANAGED TO CRAWL TO A NEARBY TOYOTA DEALER BY USING THE PUMPING TECHNIQUE AND HAVE MY FOOT ON THE EMERGENCY FOOT BRAKE JUST IN CASE. TOYOTA SAID I NEED TO REPLACE THE MASTER CYLINDER WITH ACTUATOR. TOTAL COST PARTS/LABOR $4100. I AM UPSET BECAUSE MY FAMILY OR OTHERS COULD HAVE BEEN SERIOUSLY HURT IF I PANICKED AND NOT PUMPED ON THE BRAKE TO SLOW THE VEHICLE DOWN. THIS IS A SERIOUS HAZARD WHICH SHOULD BE KNOWN AS I HAVE SEEN OTHER SIMILAR COMPLAINS LODGE ONLINE. *TR

06/27/2012
Components: SERVICE BRAKES
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I APPLIED MY BRAKES APPROACHING A TRAFFIC LIGHT AND HIT A SMALL POT HOLE AND THE ENTIRE VEHICLE JERKED FORWARD EVEN THOUGH THE BRAKES WERE APPLIED AND NEVER TAKEN OFF THE PEDAL. I HAD TO THEN PRESS DOWN HARDER ON THE BRAKE PEDAL TO COME TO A COMPLETE STOP. I HAVE OBSERVED THIS TYPE OF BEHAVIOR WHEN THE ROAD CHANGES SURFACES AND IS LOWER THAN THE PREVIOUS SURFACE AND DIPS IN THE ROAD. THIS IS ALL OBSERVED WHILE ONLY BRAKING AT LOW SPEEDS LESS THAN 40 MPH. EVERY TIME THIS BEHAVIOR IS OBSERVED THERE IS A LOUD BANG, I AM NOT COMPLETELY SURE IF THIS IS FROM SWITCHING SURFACES OR HIT POT HOLES OR DIPS IN THE ROAD. *TR

05/30/2012
Components: SERVICE BRAKES
Incident Date: 10/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT WAS ABLE TO ABNORMALLY DEPRESS THE BRAKE PEDAL INTO THE FLOORBOARD. THE ABS WARNING, TRACTION CONTROL WARNING AND THE EMERGENCY BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER CONTINUALLY DEPRESSING THE BRAKE PEDAL, THE VEHICLE CAME TO A STOP. THE FAILURE RECURRED FOUR DIFFERENT TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE BRAKE POWER BOOSTER WOULD HAVE TO BE REPLACED BUT DID NOT GUARANTEE THAT THE BOOSTER WAS THE ACTUAL CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

05/30/2012
Components: EXTERIOR LIGHTING
Incident Date: 05/30/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

UPON STARTING MY CAR EARLY THIS MORNING, THE HEADLIGHTS WOULD ONLY WORK ON BRIGHT. WHEN DIMMED, THEY WOULD NOT WORK AT ALL. *TR

05/01/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 40 MPH, THE CONTACT NOTICED A BEEPING SOUND COMING FROM THE VEHICLE FOLLOWED BY THE SEAT BELTS LOCKING. MOMENTS LATER, THE VEHICLE DECELERATED TO A COMPLETE STOP INDEPENDENTLY. THE CONTACT WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED AND OR REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 35,643.

04/27/2012
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 04/25/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT WAS DRIVING A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STOPPED IN THE STREET. PRIOR TO THE VEHICLE STOPPING, A BEEPING/ALARM SOUNDED, THE SEAT BELT LOCKED IN PLACE AND THE WARNING ON THE DASHBOARD FLASHED BRAKES.

04/26/2012
Components: EXTERIOR LIGHTING
Incident Date: 03/15/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

THE HEADLIGHTS SHINE IN A PIE SHAPE AT NIGHT. THEY SHOULD SHINE STRAIGHT ACROSS. IF YOU MAKE A RIGHT TURN WHERE THERE ARE NO STREET LIGHTS, AND WE HAVE A LOT OF THOSE AROUND, YOU CAN NOT SEE IF YOU ARE GOING TO HIT A PERSON OR THE DITCH. I GO IN THE LEFT LANE TO AVOID AN ACCIDENT AS LONG AS THERE IS NO ON COMING TRAFFIC. THIS IS THE FIRST CARE OF MANY THAT HAD THIS PROBLEM. *TR

04/24/2012
Components: STEERING,SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 03/17/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS ENTERING A PARKING SPACE, I APPROACHED THE SPACE ABOUT 5 MPH. THE VEHICLE SUDDENLY ACCELERATED, THE STEERING LOCKED AND THE BRAKES WENT TO THE FLOOR. THE VEHICLE JUMPED THE CURBING AND HIT THE TRUCK IN THE NEXT RIGHTHAND SPACE. IT CONNECTED WITH THE TRUCKS LEFT FRONT FENDER. THAT STOPPED THE VEHICLE. *TR

04/12/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/14/2011
Crash: Yes
Fire: No
Summary

WHEN APPROACHING AN INTERSECTION I HIT A POTHOLE & THE CAR SUDDENLY QUIT BRAKING AND REQUIRED ME TO DO EVASIVE DRIVING MANEUVERS TO ASSURE I DID NOT HIT THE VEHICLE IN FRONT OF ME OR THE LIGHT POLE AT THE INTERSECTION. SIMILAR "BRAKE RELEASE" HAS HAPPENED ON MULTIPLE OCCASIONS. WHEN BRINGING THIS MATTER TO THE DEALERSHIP ON MULTIPLE OCCASIONS I HAVE BEEN TOLD THAT THIS IS STANDARD OPERATION. WHEN PRESSED THEY SAY ITIS JUST THE WAY THE CAR IS DESIGNED. THUS, MY COMPLAINT TO YOU FROM THE LOBBY OF MY TOYOTA DEALERSHIP AS THEY REMOVE THE BRAKING COMMENTS, AGAIN, FROM MY APPOINTMENT RECORD HISTORY. PLEASE FORCE THE COMPANY TO RESOLVE THIS MATTER AS I WORRY ABOUT MY HEALTH & THAT OF MY FOUR CHILDREN WHO RIDE IN THE CAR WITH ME. IT SHOULD NOT BE ACCEPTABLE FOR A COMPANY TO KNOW THAT THEIR VEHICLE IS UNSAFE & TELL CUSTOMERS, "SORRY, WE HAVE A PROBLEM BUT WE DO NOT CARE... *TR

04/12/2012
Components: STEERING,SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 03/17/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS ENTERING A PARKING SPACE. TURNED RIGHT INTO SPACE. THE VEHICLE ACCELERATED, STEERING WHEEL LOCKED, AND BRAKES DID NOT RESPOND!.THE CAR SPED OVER THE CURBING AND HIT THE LEFT FRONT FENDER OF THE TRUCK IN THE NEXT SPACE. *TR

04/09/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/08/2010
Crash: No
Fire: No
Summary

DURING COLD TEMPERATURE STARTUPS THE ENGINE KNOCKS LOUDLY FOR ABOUT 7 SECONDS. THE PROBLEM HAPPENS ONLY DURING COLD TEMPERATURE. THIS HAS HAPPENED ABOUT FOUR TIMES. WENT TO DEALER AND THEY WERE NOT ABLE TO FIX OR FIND THE CAUSE. 2ND TRIP THEY REPLACED THE ENGINE MOUNT BUT THE PROBLEM IS STILL THERE. *TR

03/12/2012
Components: VISIBILITY
Incident Date: 01/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE AUTODIM REARVIEW MIRROR DOES NOT REDUCE GLARE FROM HEADLIGHT OF CARS BEHIND MY CAR. AUTODIM FUNCTIONALITY IS NOT AFFECTED BY TURNING THE AUTODIM FEATURE ON OR OFF (IT IS THE SAME EITHER WAYS). THE ONLY OPTION I HAVE TO PREVENT GLARE HITTING MY EYES IS TO TURN THE MIRROR AWAY SO I DO NOT SEE ANYTHING. TOYOTA CUSTOMER SERVICE SAYS THAT I SHOULD HAVE IT CHECKED BY THE DEALERSHIP. THE DEALERSHIP SHINES A FLASHLIGHT ON THE REAR VIEW AND REPORTS THAT IT IS WORKING FINE. THE PROBLEM IS THAT THE SHAPE OF THE CAR'S REAR GLASS AND SPOILER PREVENTS THE HEADLINGHTS FROM HITTING THE SENSOR ON THE AUTO-DIM MIRROR. *TR

03/09/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKES DOES NOT WORK PROPERLY ON ROUGH SURFACE OR BUMPY ROAD I HAVE REPORTED COUPLE OF TIMES TO THE DEALER BUT DEALER TRY TO MISLEAD AND CONFUSED ME BY SAYING THAT IT IS ABS SYSTEM WHICH BECOMES ACTIVE ON BUMPY ROAD AND IT IS A NORMAL BRAKE OPERATION AND WE HAVE NO RECALL FOR THIS VEHICLE. PLEASE LET ME KNOW WHAT TO DO? THANKS. *TR

03/05/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 50 MPH, THE CONTACT NOTICED THAT THE VEHICLE ABNORMALLY ACCELERATED. IN ORDER TO STOP THE ACCELERATION THE CONTACT SHIFTED INTO NEUTRAL. THE VEHICLE WAS NEITHER DIAGNOSED AND OR REPAIRED.THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 46,000.

03/03/2012
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE HEADLIGHT BEAMS DO NOT DISPERSE AND PROJECT FAR ENOUGH DOWN THE ROAD TO SEE CLEARLY AT NIGHT REQUIRING THE USE OF HIGH BEAMS REGULARLY. AFTER CONTACTING TOYOTA ON-LINE, THEY RECOMMENDED RETURNING TO THE DEALER, WHO CHECKED THE LIGHTS AND INDICATED THAT THEY MEET MANUFACTURER SPECIFICATIONS. *TR

02/23/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/24/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, HE NOTICED THAT THE BRAKES WOULD NOT OPERATE AS THEY SHOULD IF THE VEHICLE WAS WARM. WHEN DEPRESSING THE BRAKES, HE WOULD HAVE TO APPLY EXTREME FORCE IN ORDER TO GET THE BRAKE PEDAL TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THE CONTACT THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT MENTIONED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING DURING THE MORNING HOURS, AFTER THE VEHICLE HAD BEEN SITTING OVERNIGHT. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. THE VIN WAS UNAVAILABLE.

02/18/2012
Components: VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 12/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE DYNAMIC RADAR CRUISE CONTROL SYSTEM SUDDENLY APPLIES BRAKES WHILE, OR SOON AFTER, PASSING A LARGE TRUCK (18 WHEELER). HAPPENS RARELY. BUT WHEN IT DOES HAPPEN, IT IS ALWAYS WHILE, OR SOON AFTER, SLOWLY PASSING A LARGER TRUCK ON AN INTERSTATE AND TRAVELING ABOUT 70 MPH. WHEN IT DOES OCCUR, IT NORMALLY OCCURS WHEN THE FRONT OF THE PRIUS IS SLIGHTLY BEHIND THE FRONT OF THE TRUCK (IN THE IMMEDIATE LANE TO MY RIGHT) WHERE THE TRUCK SHOULD BE OUTSIDE THE RANGE OF THE RADAR. THE LAST TIME, THOUGH, THE PRIUS WAS WELL IN FRONT OF THE TRUCK, THERE WAS NO VEHICLE IN FRONT OF ME. AND, YES, THERE WAS NO DIRT, SNOW, ETC. ON THE FRONT OF THE CAR THAT MIGHT AFFECT THE OPERATION OF THE RADAR. *TR

02/16/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES WERE DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT THEN CRASHED INTO A SIGN. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER BUT NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 13,115.

02/08/2012
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 02/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH WITH THE HEADLIGHTS ACTIVATED AND SUDDENLY WITHOUT WARNING, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS MANEUVERED CAUTIOUSLY TO THE SIDE OF THE ROAD. THE CONTACT PLANNED TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSIS AND REPAIR. ADDITIONALLY, WHENEVER THE BRAKES WERE ENGAGED WHILE DRIVING OVER A BUMP OR UNEVEN PAVEMENT, AN UNINTENDED ACCELERATION WOULD OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

02/07/2012
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,STRUCTURE,WHEELS
Incident Date: 02/01/2012
Crash: Yes
Fire: No
Summary

WHILE THE CAR WAS PARKED IN A HILL WITH THE PARKING BRAKE IT SUDDENLY WENT BACKWARDS AND HIT THE WALL OF THE RESIDENCY ACROSS THE STREET LIKE 500 FEET DOWN. CAR WAS ALMOST COMPLETELY DAMAGE BACK, TRAIN SUSPENSION AND ALL DOORS OUT OF FRAME. REPAIR WILL TAKE 8 WEEKS AT A COST OF 14850.00. THERE WERE NO PASSENGERS IN THE CAR. *TR

02/03/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

EVEN AFTER ALL RECALL WORK WAS PERFORMED THERE IS AN ISSUE BRAKING WITH THE 2010 PRIUS. WHEN BRAKING OVER BUMPY SURFACES YOU OFTEN GET A FEELING THAT THE CAR IS ACCELERATING RATHER THAN BRAKING. I DO NOT THINK THE CAR ACTUALLY ACCELERATES - IT IS MORE OF AN ISSUE THAT THE BRAKES RELEASING WHEN I BROUGHT IT TO THE ATTENTION OF MY TOYOTA DEALER THEY DO NOT THINK IT IS A PROBLEM. WHEN IT HAPPENS IN BUMPER TO BUMPER TRAFFIC IT CAN REALLY SCARE YOU! I WORRY LETTING MY KIDS DRIVE THE CAR. AND NO - IT IS THE ABS IS KICKING IN. *KB

02/02/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THE PRIUS SEEMS TO ACCELERATE WHILE STEPPING ON THE BRAKE AT SLOW SPEEDS--THE CAR FEELS LIKE IT JERKS FORWARD. THIS USUALLY HAPPENS WHILE I AM ON A ROAD WITH POTHOLES. *KB

02/02/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN I STARTED TO DRIVE HOME, THE CAR WAS LURCHING WHILE BRAKING. IT WAS AN UNCONTROLLED ACCELERATION. ONCE I GOT ON THE FREEWAY, MY BRAKE LIGHT, ABS LIGHT AND SLIPPAGE LIGHTS ALL CAME ON AT ONCE (ALONG WITH BEEPING NOISE THAT DOES NOT GO AWAY). I PULLED OVER TO THE SIDE OF ROAD AND NOTICED THAT MY BRAKES HAD DEGRADED BY ABOUT 75 PERCENT.....WHILE I DID HAVE SOME BRAKES IT WOULD HAVE NOT BEEN ENOUGH FOR AN EMERGENCY STOP OR NORMAL TRAFFIC BRAKING. *KB

01/24/2012
Components: VISIBILITY
Incident Date: 01/02/2012
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER STATES MAJOR SAFETY ISSUES WITH THE AUTO-DIM FEATURE OF THE REAR VIEW MIRROR *TGW THE DEALER REPLACED THE REAR VIEW MIRROR AS THEY DETERMINED IT WAS NOT WORKING PROPERLY. AFTER THEY REPLACED THE REAR VIEW MIRROR, THE CONSUMER NOTICED THE AUTO-DIM WORKED A LITTLE BETTER, BUT IT KEPT TURNING OFF. IT THERE WERE STREET LIGHTS, BUILDING LIGHTS, OR ONCOMING CAR HEADLIGHTS, THE AUTO-DIM MECHANISM TURNED OFF AND WOULD NOT TURN ON AGAIN, UNTIL THERE WAS TOTAL DARKNESS. THE DEALERSHIP STATED THAT WAS HOW THE AUTO-DIM FEATURE WAS INTENDED TO WORK. *JB

01/24/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/24/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I WAS DRIVING ON I-680 NORTH TODAY AND SUDDENLY THE "BRAKE", "ABS" AND "SLIP INDICATOR" TURNED ON AND STARTED BEEPING. AT THAT TIME I DID NOT REALIZE WHAT HAPPENED, BUT WHEN I TRIED TO BRAKE THE PEDAL WAS REALLY HARD TO PRESS AND I WAS NOT ABLE TO SLOW DOWN. I FINALLY WAS ABLE TO SLOW DOWN BY GOING ON A RAMP AND THEN REALLY PRESSING DOWN ON THE BRAKE WHERE THE CAR JERKED AND SLOWED DOWN. AGAIN THE BRAKES WERE NOT WORKING. I WAS FINALLY ABLE TO GET THE CAR TO STOP. WHEN I TURN THE CAR ON AGAIN, THE SAME LIGHTS SWITCH ON AND THE CAR IS BEEPING. *TR

01/18/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/14/2012
Crash: No
Fire: No
Summary

WHILE DRIVING ON INTERSTATE, THE BRAKE AND VEHICLE STABILITY ASSIST LIGHTS SUDDENTLY WENT ON AND A BEEPING ALARM SOUNDED. THE BRAKES WERE NOT VERY EFFECTIVE, AND IT WAS VERY DIFFICULT TO SLOW DOWN AND STOP THE CAR WHEN WE PULLED OVER. WE HAD THE CAR TOWED TO THE DEALERSHIP, WHERE THEY INFORMED US THAT THE ABS PUMP AND THE ENTIRE BRAKING SYSTEM NEEDED TO BE REPLACED...ON OUR ONE YEAR OLD CAR! PARTS ALONE TOTALED OVER $4000 DOLLARS, WITHOUT LABOR. TOYOTA WAS UNWILLING TO REPLACE, AS THE CAR WAS OUT OF WARRANTY FOR MILEAGE. CLEARLY A DEFECTIVE SYSTEM IN OUR CAR, BUT THEY WERE NOT WILLING TO STAND BEHIND THEIR PRODUCT TO COVER. ANGRY CUSTOMER, ESPECIALLY GIVEN THE FACT THAT TOYOTA STATES THAT THEY WANT TO RESTORE CUSTOMER FAITH IN THEIR PRODUCT. WE WERE LUCKY THAT INJURY DID NOT RESULT FROM THE FAILURE OF THE PARTS NEEDED TO STOP THE CAR.

01/17/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN I AM DRIVING AND HIT A POTHOLE, THE CAR JOLTS FORWARD. IT'S A PRETTY SCARY FEELING TO BE OUT OF CONTROL WHEN THAT HAPPENS. I DON'T DRIVE OFTEN, SO I CAN ONLY IMAGINE HOW MANY MORE TIMES THIS COULD HAPPEN. I DO LIKE MY CAR AND IS ONLY A YEAR OLD, BUT THIS IS QUITE CONCERNING. I AM EXTRA CAREFUL, BUT WHAT IF I HIT SOMEONE IN THE STREET OR THE CAR IN FRONT OF ME. I HAVE SEEN A FEW COMPLAINTS ABOUT THIS SAME EXACT REASON. PLEASE SOMETHING HAS TO BE DONE ABOUT IT BEFORE SOMEONE GETS HURT. *TR

12/30/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/09/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE CONTACT NOTICED THAT AFTER THE RECALL REPAIRS, THERE WAS AN ABNORMAL INCREASE IN STOPPING DISTANCE WHEN BRAKING OVER UNEVEN PAVEMENT. THE CONTACT STATED THERE HAVE BEEN SEVERAL OCCASION WHEN THE VEHICLE FLOATED INTO AN INTERSECTION BECAUSE THE FAILURE PREVENTED THE VEHICLE FROM STOPPING. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE THE CONTACT WAS TOLD THERE WERE NO FAILURES WITH THE VEHICLE BECAUSE THE BRAKING SYSTEM WAS OPERATING AS DESIGNED. THE FAILURE MILEAGE WAS UNAVAILABLE.

12/09/2011
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 12/30/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY DRIVING RECORD WAS CLEAN UNTIL THIS 2010 PRIUS. IN ONE YEAR I HAVE HAD TWO ACCIDENTS AND SEVERAL INCIDENTS, ALL OF WHICH I AM NOW CONVINCED DUE TO BRAKE FAILURE. THE FIRST ACCIDENT TOOK PLACE END OF DECEMBER 2010. I WAS GOING ONLY ABOUT 10 MPH. I HIT THE BRAKES REPEATEDLY TO TRY TO GET THE CAR TO STOP. AT THE TIME I THOUGHT THE CAR DID NOT STOP BECAUSE OF ICE, BUT NOW AFTER THIS 2ND ACCIDENT AND RESEARCHING OTHER PRIUS REPORTS, I AM CONVINCED THIS FIRST ACCIDENT WAS ALSO BECAUSE THE BRAKES FAILED TO WORK. SINCE I DID NOT SUSPECT THIS AT THE TIME, I DID NOT REPORT IT OR HAVE THE BRAKES CHECKED WHEN THE CAR WAS REPAIRED. THE 2ND ACCIDENT WAS LAST NIGHT, DEC 8TH, 2011. I WAS TRAVELING BETWEEN 25-30 MPH. THE BRAKES CLEARLY FAILED TO WORK, AND I HIT A CAR STOPPED AT THE TRAFFIC LIGHT IN FRONT OF ME. I HAD PLENTY OF DISTANCE TO STOP. THE CAR DID NOT SLOW DOWN, IF ANYTHING, IT MAY HAVE SPEEDED UP, BUT I CANNOT DEFINITELY SAY THIS, AS I WAS TOO FREAKED OUT LOOKING AT THE CAR I WAS GOING TO HIT TO CHECK MY SPEED. THE ROAD WAS NOT ICY. THE IMPACT DEMOLISHED THE FRONT END OF THE PRIUS. MY AIR BAG ALSO DID NOT INFLATE. I HAVE WHIPLASH FROM THIS SECOND ACCIDENT. FORTUNATELY NO ONE ELSE WAS INJURED. I NOW REALIZE I HAD SEVERAL OTHER BRAKE 'SLIPPAGE' PROBLEMS LAST WINTER THAT DID NOT RESULT IN ACCIDENTS AND I DID NOT IDENTIFY THEN AS BRAKE PROBLEMS. I THOUGHT IT WAS MY SNOW TIRES, EVEN THOUGH THEY WERE BRAND NEW. I TOOK THE CAR BACK TO THE TIRE DEALER LAST MONTH WHO SAID THEY HAD NO OTHER COMPLAINTS ABOUT THAT BRAND OF TIRE, BUT I SO CONCERNED I HAD THEM REPLACE THE TIRES ANYWAY WITH NEW ONES OF A DIFFERENT BRAND. I HAVE OPENED A CASE WITH TOYOTA AFTER I STARTED TO RESEARCH 2010 PRIUS AND FOUND A RECALL ON THIS MODEL AND YEAR FROM BEFORE I LEASED THIS CAR. TOYOTA SAYS THERE IS NOT A RECALL ON MY VIN#. I WANT TOYOTA TO TAKE RESPONSIBILITY FOR THIS ACCIDENT AND TAKE BACK THE CAR. *TR

12/08/2011
Components: TIRES
Incident Date: 12/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

3 TIRES HAVE FAILED ON A TOYOTA PRIUS WITH LESS THAN 30,000 MILES. *TR

12/03/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

WHILE DRIVING, WHEN VEHICLE IS COASTING (DECELERATING) IN ECO MODE/ENGINE OFF AND BRAKES ARE APPLIED UNDER SPECIFIC CONDITIONS SUCH AS PASSING OVER A MAN-HOLE COVER OR POTHOLE THE FOLLOWING OCCURS: CAR DECELERATES, AS WHEEL/TIRE HITS AN ANOMALY IN THE ROAD SURFACE THE BRAKES MOMENTARILY FAIL AND THE CAR SURGES FORWARD AS THE ENGINE STARTS. THE SENSATION IS A LOSS OF BRAKING FORCE, PLUS MOMENTARY SURGE IN THE FORWARD DIRECTION. REACTION TO THIS SITUATION IS MILD PANIC AND OVERBRAKING, (LITERALLY SLAMMING ON THE BRAKE PEDAL). THIS PROBLEM CAN BE RECREATED FAITHFULLY AT ONE ROAD CLOSE TO A STOPSIGN/INTERSECTION. THIS PROBLEM HAS OCCURRED FOR MONTHS. RECENTLY (11/30/11) WHEN FOLLOWING A CAR ON THIS SPECIFIC ROAD THE CAR STOPPED ABRUPTLY DUE TO AN ANIMAL JARTING INTO THE ROAD. I APPLIED THE BRAKES, BRAKE ANOMALY OCCURRED AND FELT I COULD NOT STOP IN TIME. EVASIVE DRIVING MEASURES FORCED ME INTO THE ON-COMING TRAFFIC LANE TO AVOID A COLLISION. TOYOTA UNWILLING TO ADDRESS THIS ISSUE AT THE DEALER OR CORPORATE. *TR

12/01/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/12/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND IT FELL TO THE FLOOR BOARD. THE CONTACT WAS ABLE TO AVOID CRASHING INTO SEVERAL VEHICLES HE TURNED ONTO A SIDEWALK AND HIT A STREET LAMP, WHICH THEN CRASHED ON TOP OF THE VEHICLE, CAUSING EXTENSIVE DAMAGE. A POLICE REPORT WAS FILED. THE POLICE OFFICER INSPECTED THE VEHICLE AND CONFIRMED THE BRAKES HAD FAILED. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE VEHICLE WAS INCLUDED PREVIOUSLY IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTI-LOCK:CONTROL UNIT/MODULE) AND HAD THE RECALL REPAIRS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,190 ....UPDATED 12/03/12 *BF UPDATED 01/11/12

11/23/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

I'M AN OWNER OF A 2010 PRIUS. TEN DAYS OR SO AFTER I PURCHASED THE CAR(IN JAN 2010), I EXPERIENCED A LOSS IN BRAKING WHICH RESULTED IN DAMAGE TO THE BUMPER. NUMEROUS!!!! ALMOST DAILY!!!! TIMES SINCE, EVEN AFTER THE RECALL FIX (DONE ON MY VEHICLE ON 3/10/10), I HAVE EXPERIENCED, NOT ONLY A LOSS OF BRAKING (USUALLY WHILE GOING OVER SOME LITTLE BUMP) BUT THE CAR ACTUALLY LURCHING FORWARD. QUITE DRAMATIC AND SCARY, ESPECIALLY IF THERE IS A STOP SIGN, INTERSECTION, A CAR OR A PERSON IN FRONT OF YOU. LAST THURS (11/10/11), THE ROAD SURFACE WAS WET, AND I BRAKED AND HAD NO, NONE , NADA BRAKES AND I REAR ENDED THE PERSON IN FRONT OF ME. I PAID FOR HER DAMAGE OUT OF MY OWN POCKET. I HAVE NOT FIXED THE DAMAGE DONE TO MY CAR. BRAND NEW ALL SEASON TIRES ON THE CAR, BY THE WAY. TODAY (11/14/11), AGAIN THE ROAD SURFACE WAS WET, I WAS BEHIND A CAR IN THE RIGHT LANE WHEN A CAR INAPPROPRIATELY BEGAN MERGING FROM A RAMP ON THE RIGHT, CAUSING THE CAR IN FRONT OF ME TO SUDDENLY SLOW DOWN. I BRAKED, AND AGAIN, NOTHING!!! I QUICKLY LOOKED IN MY SIDE VIEW MIRROR AND SAW I HAD CLEARANCE TO GO IN THE LEFT LANE, AND MANAGED TO AVOID CONTACT. 10 DAYS AFTER I PURCHASED THE 2010 PRIUS, I SAID I WANTED TO RETURN IT AND I SENT IN ALL THIS DOCUMENTATION CERTIFIED MAIL, BUT TOYOTA REJECTED EVERYTHING. THERE IS A DEFECT IN THIS CAR AND IT IS UNSAFE. *TR

11/18/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/20/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN I WAS PULLING INTO A PARKING SPOT, THE BRAKES FAILED AND THE VEHICLE ACCELERATED ON ITS OWN CAUSING ME TO RUN OVER THE CEMENT PARKING STOP AND CRASH INTO A CEMENT WALL. THE VEHICLE THEN BACK UP FROM THE CONCUSSION AND ACCELERATED ONCE AGAIN CAUSING ME TO CRASH TWICE. I FINALLY CAME TO MY SENSES AND SHUT THE VEHICLE OFF. I HAD BEEN NOTICING THE BRAKES FEELING STRANGE PRIOR TO THIS INCIDENT. THIS CAUSED $6,400 IN DAMAGE. TOYOTA WAS ALERTED, HAD THE VEHICLE INSPECTED AND CLAIM IT REVEALED NO EVIDENCE OF ANY SORT OF MALFUNCTION OR DEFECT. IN MY HEART, I KNOW THAT IS NOT TRUE. THIS WAS A VERY FRIGHTENING EXPERIENCE AND I DREAD THIS HAPPENING AGAIN. *TR

11/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I JUST GOT AN EMAIL FROM MYCARSTATS.COM WHICH AFTER READING THROUGH COMPLAINTS ONE HIT ME AND I THOUGHT "THAT'S EXACTLY WHAT HAPPENED TO US". AT THE TIME, A COUPLE OF MONTHS AGO, WITH TOYOTA'S KNOWN PROBLEMS, I TOLD MY WIFE TO REMEMBER THIS AND LET ME KNOW IF IT EVER HAPPENS AGAIN (WHICH IT HAS NOT). THE PROBLEM OCCURRED WHEN WE WERE TRAVELING AT A LOW SPEED AND I HIT AN SPEED BUMP THE VEHICLE SURGED LIKE I HAD BUMPED THE GAS PEDAL ONLY I HAD MY FOOT ON THE BRAKE.

10/28/2011
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/10/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I GENTLY DRIVE MY 2010 TOYOTA PRIUS IN ECO MODE TO MAXIMIZE FUEL ECONOMY. EVERY WEEKDAY, SINCE JANUARY 2011, I SLOW ON A CERTAIN ROAD TO MAKE A RIGHT TURN. THE ROAD HAS A MANHOLE COVER RECESSED ABOUT 1 INCH INTO THE ROAD ALONG THE PATH OF MY PASSENGER SIDE TIRES. EVERY TIME I DRIVE OVER THIS MANHOLE COVER THE PRIUS COMPLETELY LOSES ABILITY TO BRAKE FOR ABOUT 1/2 SECOND, THEN BRAKING IS REESTABLISHED. THERE ARE OTHER SMALL BUMPS I DRIVE OVER AT OTHER PLACES WHICH HAVE THE SAME RESULTS TO THE PRIUS BRAKING SYSTEM. YESTERDAY (26 OCT 2011) SOMETHING DIFFERENT BUT POSSIBLY ASSOCIATED HAPPENED WHILE DRIVING OVER A BUMP. THIS TIME I WAS ACCELERATING AFTER HAVING MADE A RIGHT TURN FROM A COMPLETE STOP. WHILE STILL ACCELERATING AFTER THE TURN I SIGNALED LEFT AND PROCEEDED TO MERGE INTO THE LEFT HAND LANE. AS THE PRIUS RIGHT FRONT TIRE DROVE OVER THE REFLECTIVE LANE MARKER IMBEDDED IN THE ROAD SURFACE (THE MARKER STICKS OUT ABOUT 1/2 INCH FROM ROAD SURFACE) THE PRIUS WENT OUT OF CONTROL. THE CAR SUDDENLY AND SEVERELY PULLED HARD TO THE LEFT AND RAPIDLY SLOWED, I STRUGGLED AGAINST THE CARS ACTIONS TO AVOID HITTING THE RAISED CENTER MEDIAN. MY FIRST THOUGH WAS THAT I MUST HAVE HAD A COMPLETE AND INSTANTANEOUS BLOW OUT ON THE FRONT LEFT TIRE. MY REACTION WAS TO IMMEDIATELY REMOVE MY FOOT FROM THE ACCELERATOR. THEN AS I WAS FURTHER ASSESSING MY OPTIONS AND THE SURROUNDING TRAFFIC THE PRIUS REGAINED CONTROL AND I WAS ABLE TO CONTINUE DRIVING DOWN THE ROAD AS IF NOTHING HAD EVER HAPPENED. AS THE PRIUS REINSTATED CONTROL I HEARD A BEEP COME FROM THE DASHBOARD, HOWEVER I WAS NOT QUICK ENOUGH TO NOTICE IF ANY WARNING LIGHTS HAD ENGAGED DURING THE INCIDENT. WHEN I LOOKED AT THE DISPLAYS EVERYTHING APPEARED NORMAL. I ALSO CHECK THE CAR EXTERNALLY AND EVERYTHING APPEARED NORMAL. ALL INCIDENTS ARE ON HIGH QUALITY ROAD SURFACES WITH DRY PAVEMENT. DEALER INDICATES NO RECALLS. *TR

10/26/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 10/19/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING IN AN ATTEMPT TO ENTER A PARKING SPACE WHEN THE BRAKE PEDAL BECAME STUCK. THE VEHICLE THEN ACCELERATED ABNORMALLY AND THE VEHICLE CRASHED INTO A CONCRETE WALL. THE VEHICLE BOUNCED BACK AS THE ACCELERATION CONTINUED AND THE VEHICLE THEN CRASHED INTO THE CONCRETE WALL A SECOND TIME. THE CONTACT POWERED THE VEHICLE OFF IN ORDER TO STOP THE ABNORMAL ACCELERATION. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR AND INSPECTION. THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

10/25/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/24/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I DEPRESSED THE BRAKE PEDAL AND, INSTEAD OF SLOWING DOWN, MY CAR SURGED FORWARD FOR ABOUT 20 FEET BEFORE BRAKES ENGAGED AND THE CAR STOPPED --- JUST BEFORE THE INTERSECTION (RED LIGHT). I BARELY AVOIDED HITTING A TRUCK IN FRONT OF ME (I WAS ABLE TO DRIVE AROUND). ROAD SURFACE WAS DRY,WITHOUT ANY POTHOLES,BUMPS,ETC. I TOOK THE CAR TO THE TOYOTA SERVICE CENTER. AFTER CHECKING MY CAR THEY INFORMED ME THAT THE COMPUTER DID NOT DETECT ANY MALFUNCTIONS, THE TEST DRIVE WAS ALSO UNEVENTFUL,SO THAT NOTHING COULD BE DONE TO RESOLVE THE PROBLEM. THIS CAR'S BRAKING IS OBVIOUSLY UNPREDICTABLE AND IT IS ,WITHOUT A DOUBT, NOT SAFE TO DRIVE. *TR

10/19/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/02/2011
Crash: No
Fire: No
Summary

ENGINE KNOCKS UPON STARTING BUT GOES AWAY AFTER ABOUT 10 SECONDS. THE VEHICLE DOESN'T DO THIS VERY OFTEN AND IT IS DIFFICULT TO DUPLICATE. REFERENCE THIS YOUTUBE VIDEO FOR AN EXACT REPLICATION OF THE PROBLEM: HTTP://YOUTU.BE/TCBG97UBX5S. *TR

10/16/2011
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 10/11/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

CHEAP THIN BLACK PLASTIC ENGINE COVER FOR OIL PAN IS DEFECTIVE WITH ONE EDGE CRACKED 100% AFTER ONLY 5 OIL CHANGES SIMILAR TO AIRCRAFT ALUMINUM METAL FATIGUE. THIS PLASTIC FLAP UNDER OIL DRAIN PLUG IS NOW DRAGGING ON THE ROAD HANGING BY A SINGLE BOLT. RIDICULOUS TO FAIL AFTER OPENING AND CLOSING OIL DRAIN PAN COVER 5 TIMES. WE VIEW THIS AS A DEFECT COVERED UNDER OUR BUMPER TO BUMPER 7 YEAR 100,000 MILE PLATINUM EXTENDED WARRANTY CONTRACT FOR WHICH WE PAID $1870 ON 07-14-2009 FOR A NEW VEHICLE. MINOR SCRATCHES AND DUST ARE NOT PROXIMATE CAUSE OF FAILURE. *TR

10/13/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/03/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

CAR ABS LIGHT COMES ON, AND AT THE SAME TIME VEHICLE LOSES BRAKE ASSIST OR BRAKE ASSIST BECOMES UNEVEN. CAR HAS HAD THREE BRAKE LIGHT FAILURES - 1 WITH PREVIOUS OWNER AND 2 WITH CURRENT OWNER. FIRST FAILURE WAS REPAIRED BY RESETTING THE COMPUTER, WE THINK. WITH CURRENT OWNER, DEALER HAS REPLACED THE ANTILOCK SENSOR TWO TIMES, AND WITH THE SECOND SENSOR REPLACEMENT TOYOTA NOW HAS PRONOUNCED THE VEHICLE AS SAFE. SINCE THE BRAKES FAILED AFTER THE FIRST SENSOR REPLACEMENT, WE HAVE LITTLE CONFIDENCE THAT THE PROBLEM WAS SOLVED WITH THE SECOND SENSOR REPLACEMENT. WE ARE CONCERNED ABOUT VEHICLE SAFETY, ESPECIALLY SINCE THE CAR IS FREQUENTLY DRIVEN IN HEAVY WASHINGTON BELTWAY TRAFFIC. TYPICALLY CAR RUNS FOR SOME TIME AND THEN FAILS, SO WE DO NOT KNOW IF AND WHEN IT WILL HAPPEN AGAIN. DEALER AND TOYOTA HAVE BEEN UNSUPPORTIVE TO OUR CONCERNS. *TR

09/29/2011
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES WHEN ONE OF THE FRONT TIRES TRAVELS OVER UNEVEN PAYMENT SPECIFICALLY AN INDENTATION IN THE ROAD THE BRAKING ACTION FAILS MOMENTARILY *TGW THE CONSUMER STATED THE VEHICLE LUNGED FORWARD A FEW FEET, BEFORE THE BRAKES ENGAGED AGAIN. THE DEALER INFORMED THE CONSUMER THE ISSUE HAD TO DO WITH THE ABS/TRAC SYSTEM. *JB

09/13/2011
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY ISSUE IS SIMILAR TO OTHERS THAT HAVE COMPLAINED. WHEN TRAVELING A LOW SPEEDS AND I HIT AN UNEXPECTED BUMP THE VEHICLE SURGES FORWARD. THIS IS VERY DANGEROUS AND ONE THAT I WOULD HOPE TOYOTA TAKE NOTICE AND ADDRESS IMMEDIATELY. *TR

09/09/2011
Components: STEERING,SUSPENSION,TIRES
Incident Date: 08/23/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE TIRES WORE PREMATURELY. THE CONTACT HAD AN ALIGNMENT PERFORMED AND THE VEHICLE WAS INSPECTED BY SEVERAL DEALERS AND EACH TIME THE CONTACT WAS TOLD THERE WAS NO PROBLEM WITH THE ALIGNMENT OR FRAME OF THE VEHICLE. THE CONTACT BELIEVED THE FAILURE TO BE A MANUFACTURING DEFECT BECAUSE OF THE PREMATURE WEAR ON THE TIRES. THE CONTACT ALSO OWNED A 2005 TOYOTA PRIUS IN WHICH THE SAME FAILURE OCCURRED WITH THE TIRES. THE FAILURE MILEAGE WAS 17,000. UPDATED 10/12/11*LJ UPDATED 10/24/11

09/08/2011
Components: STRUCTURE
Incident Date: 09/02/2011
Crash: No
Fire: No
Summary

PLASTIC UNDERCARRIAGE COVER LOOSENED AND STARTED DRAGGING ON HIGHWAY FOR NO APPARANT REASON. *TR

09/05/2011
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,WHEELS
Incident Date: 01/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I FIRST REPORTED THIS TO TOYOTA PRIOR TO THE INITIAL 2010 RECALL, THE CAR WAS LESS THAN 1 MONTH OLD AND I HAVE REPORTED IT ON NUMEROUS OCCASIONS VIA THE TOYOTA WEBSITE. ON THE FEW OCCASIONS I LENT THE CAR TO FRIENDS THEY HAVE HAD THE SAME EXPERIENCE. DESCRIPTION: WHEN TRAVELING AT RELATIVELY SLOW SPEEDS AND AN UNEXPECTED BUMP COMES UP AND THE BRAKES ARE ENGAGED EARLY, ONCE GOING OVER THE BUMP THE CAR LOSSES BRAKE POWER FOR A FEW SECONDS AND JOLTS FORWARD. IT IS VERY DISCONCERTING B/C IN THOSE SPLIT SECONDS IF ONE IS NOT PREPARED THE CAR HURLS FORWARD AND COULD IF ALL ODDS ARE AGAINST ME, THE CAR COULD KILL SOMEONE IF THEY ARE WALKING IN FRONT OF THE CAR. I REPORTED IT TO MY DEALER, MY DEALER'S INSPECTOR WENT OUT ON TEST DRIVE WITH ME, WE WERE ABLE TO RECREATE THE INCIDENT WHEN HE WAS DRIVING AS THERE ARE A FEW SPOTS IN MY NEIGHBORHOOD THAT IT HAPPENS EVERY TIME. HE PUT THE COMPUTER ON THE CAR BUT IT DID NOT READ THERE WAS A PROBLEM. HE CALLED THE NATIONAL TECHNICAL OFFICE, WHO EVENTUALLY CAME OUT, I LEFT THE CAR AT THE DEALERSHIP. THEY RECREATED THE PROBLEM AND ACCORDING TO THE LOCAL TECHNICIAN THEY PUT A CAMERA IN THE WHEEL TO FILM THE SITUATION. I WAS LATER TOLD BY MY LOCAL TECHNICIAN THAT IT WAS DETERMINED THAT THERE WAS NOT A PROBLEM WITH THE CAR AND THAT THE SITUATION IS NORMAL WHERE THE TIRE CATCHES AN UNEVEN SURFACE AND GOES INTO OVERDRIVE. I HAVE HAD DREAMS THAT I WOULD KILL SOMEONE IN THIS CAR. NOONE IS ALLOWED TO USE THIS CAR FOR THE SAME REASON. I FEAR FOR MY LIFE AND THE LIFE OF ANYONE WALKING IN FRONT OF ME ON A STREET I DO NOT KNOW. IT HAPPENS ALMOST EVERY 2 WEEKS. IT IS SCARY! PLEASE HELP! THIS IS THE FIRST NEW CAR I BOUGHT IN 25 YEARS AND I AM UNABLE TO GET RID OF IT B/C I HAD TO PAY SO MUCH FOR IT. WHEN I INQUIRED WHAT MY OPTIONS WERE, TOYOTA SAID NONE, THAT THERE IS NO PROBLEM WITH THE CAR. *TR

08/29/2011
Components: AIR BAGS,SEAT BELTS
Incident Date: 08/25/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS DRIVING 15 MPH HIS VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE TOP OF THE SEAT BELT MALFUNCTIONED. THE CONTACT SUSTAINED WHIP LASH AND CHEST INJURIES; HE WAS TAKEN TO THE HOSPITAL. A POLICE WAS FILED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.

08/26/2011
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2011
Crash: No
Fire: No
Summary

MY 2010 PRIUS LURCHES FORWARD WHEN THE BRAKES ARE APPLIED AND I HIT A BUMP OR OTHER UNEVEN SURFACES. *TT

08/23/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 02/23/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ADAPTIVE CRUISE CONTROL FEATURE WOULD UNEXPECTEDLY MALFUNCTION AND FORCE THE BRAKES TO ENGAGE. THE CONTACT STATED THAT IF THE VEHICLE TRAVELING IN FRONT OF HIM WERE TO TURN TO THE LEFT OR RIGHT, HIS BRAKES WOULD SUDDENLY ENGAGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING TO SPECIFICATIONS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

08/20/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

I PURCHASED MY 2010 PRIUS IN AUGUST 2010. FOR THE PAST YEAR, I HAVE HAD PROBLEMS WITH THE BRAKE SYSTEM WHEN ATTEMPTING TO BRAKE AT LOW SPEEDS. WHEN BRAKING AT LOW SPEEDS, SUCH AS STOPPING AT A RED LIGHT OR STOP SIGN, IF THE CAR HITS A BUMP OR A POTHOLE, IT STOPS BRAKING AND INSTEAD ACCELERATES FORWARD A BIT. IT IS EXTREMELY FRIGHTENING AND I FIND IT EXCEPTIONALLY DANGEROUS. I HAVE COME EXTREMELY CLOSE TO HITTING THE VEHICLES IN FRONT OF ME ON SEVERAL OCCASIONS. I NOW HAVE TO TRY TO CONSCIENTIOUSLY ADJUST AND DRIVE VERY, VERY SLOWLY WHEN BRAKING ON UNEVEN ROAD SURFACES SINCE I HAVE COME TO ANTICIPATE THIS PROBLEM. HOWEVER, MANY TIMES THERE IS NO WAY TO AVOID THE CAR'S SURGE OF POWER. I BELIEVE THIS IS A HIGHLY DANGEROUS SITUATION WITH MY VEHICLE. A SIMPLE INTERNET SEARCH WILL DEMONSTRATE THAT THIS PROBLEM EXISTS AND WAS NOT RESOLVED WITH THE RECALL IN MARCH 2010. I PURCHASED MY PRIUS, NEW, FIVE MONTHS AFTER THE PROBLEM WAS ALLEGEDLY FIXED AND I HAVE HAD THIS PROBLEM SINCE DAY ONE. THE BRAKES HAVE BEEN EXAMINED ON MY VEHICLE BY A TOYOTA DEALER AND THEY APPEAR TO BE FINE. I HIGHLY BELIEVE THAT A RECALL IS APPROPRIATE TO FIX THIS DANGEROUS BRAKING ISSUE. *TR

08/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHEN I PRESSED THE BRAKES WHILE APPROACHING A STOP I HIT A BUMP IN THE ROAD (LARGE POT HOLE). THE PRESSURE ON THE BRAKE RELEASED FOR APPROXIMATELY 1 SECOND BEFORE THE PRESSURE ON THE BRAKE PAD RE-ENGAGED. THIS SAME SCENARIO CAN HAPPEN ANY WHERE FROM 0 TO 2 TIMES PER WEEK. IN THE WINTER WHEN THE ROAD SURFACE IS NOT CLEAR IT IS APPARANT THAT WHEN THE BRAKE "DISENGAGES" THE ANTI-LOCK DOESN'T ENGAGE BECAUSE THE CAR SLIDES. I HAVE SLIDE THROUGH A RED LIGHT, ONTO A BUSY STREET. FORTUNATELY THERE HAVE NOT BEEN CARS IN THE VACINITY. I HAVE TAKEN THE CAR TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM WITH NO SOLUTION OR RECOMMENDATION.

08/09/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 08/06/2011
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AS THE ENGINE WAS STARTED, THE VEHICLE SUDDENLY ACCELERATED AND CAUSED THE CONTACT TO CRASH INTO A PARKED VEHICLE. NO ONE WAS INJURED. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS CALLED AND HAD THE VEHICLE TOWED. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE BUT THE CONTACT WAS AWAITING AN ASSESSMENT OF THE DAMAGES FROM THE INSURANCE COMPANY. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 20,000.

08/09/2011
Components: SERVICE BRAKES, HYDRAULIC,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 07/25/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS, WITH 29000 MILES. PULLING INTO A PARKING LOT AT A VERY SLOW SPEED, APPLIED BRAKES TO STOP CAR, BUT IT DID NOT STOP IT, IT STARTED JERKING FORWARD, UNTIL IT STOPPED WHEN IT STRUCK A FENCE, INJURIES OCCURED AS A RESULT, SEAT BELT DID NOT OLD BACK DRIVER, AND DRIVER WIPPED FORWARD AND BACK STRIKING STEERING WHEEL. VEHICLE WAS TOWED TO TOYOTTA DEALER. STILL WATING FOR TOYOTA CORP TO ADVISE OF ERROR THAT OCCURED, DATA FROM CMPUTER HAS BEEN DOWNLOADED BY A PRIVATE FIRM AND DELIVERED TO TOYOTA. 8/9/11 ACCIDENT OCCURED ON 7/25/11 AT 14:30. *TR

08/08/2011
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) AND HAD THE REPAIRS PERFORMED. THE CONTACT STATED THAT AFTER THE REPAIRS WERE PERFORMED, WHILE DRIVING APPROXIMATELY 15 MPH OVER A UNEVEN ROAD SURFACE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SUDDENLY ACCELERATED FOR A FEW MOMENTS. THE CONTACT ALSO STATED THAT THE FAILURE ONLY OCCURRED WHEN DRIVING OVER AN UNEVEN ROAD SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. HAD THE RECALL DONE BUT IT DID NOT FIX THE PROBLEM. TOYOTA HAS BEEN UNRESPONSIVE AND THE DEALERS SAY THERE'S NOTHING THEY CAN DO. UPDATED 11/16/2011 *LN *TR

08/08/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND A HYBRID SYSTEM FAILURE MESSAGE CAME ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO COME UP WITH A CONCRETE DIAGNOSIS BUT STATED THAT THE FAILURE MIGHT HAD BEEN CAUSED BY A ONE VOLT OVER CHARGE ON THE HYBRID BATTERY WHICH HAPPEN AS A RESULT OF EXCESSIVE BRAKING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 43,000.

08/06/2011
Components: ELECTRICAL SYSTEM,INTERIOR LIGHTING
Incident Date: 08/06/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

OUR 2010 PRIUS IS UNSAFE DURING THE DAYTIME DRIVING WHEN WE ARE REQUIRED BY ROAD SIDES TO TURN ON OUR HEADLIGHTS IN CERTAIN ROADS, WHEN WE COMPLY THE HEADLIGHTS GO ON, BUT THE DASH LIGHTS GO DARK AND WE ARE UNABLE TO READ THE SPEEDOMETER ETC. I WENT TO A TOYODA DEALER AND THEY SAID NOTHING COULD BE DONE TO FIX THE PROBLEM. TODAY, AUG 6, I PERSONALLY SPOKE WITH TOYODA MOTOR SALES IN TORRANCE CA., ON MY COMPLAINT 1107281155, AND WAS TOLD TOYODA COULD DO NOTHING ON 2010 PRIUS WHICH ALL HAVE THE SAME PROBLEM. I OFFERED TO PAY TO FIX IT AS I AM ON ROADS REQUIRING DAYLIGHT HEAD LIGHTS ON SEVERAL TIMES A MONTH. I FEEL THAT TOYODA SHOULD RECALL ALL PRIUS AND FIX THAT PROBLEM, THERE IS NO EXCUSE FOR A DANGEROUS SISTUATION LIKE THAT ESPECIALLLY WHEN I CAN RECEIVE A TICKET FOR NOT USING THE HEADLIGHTS DURING THE DAY OR IF I DO NOT BEING ABLE TO READ THE SPEEDOMETER ETC. I FEEL THAT THROUGHOUT THE WEST MANY ROADS REQUIRE ONLIGHT HEADLIGHTS. I WOULD LIKE A FORMAL INVESTIGATION ABOUT THIS MATTER. *TT

08/05/2011
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 08/02/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

EVER SINCE I PURCHASED MY 2010 PRIUS IN NOVEMBER, 2009 THE BRAKES HAVE BEEN A PROBLEM. WHEN BRAKING WHILE DRIVING OVER A BUMP OR POTHOLE THE CAR LOOSES BRAKING ABILITY AND THERE IS A SURGE OF POWER. THE DEALERSHIP CLAIMS THERE IS NO PROBLEM AND THE RECALL WORK HAS NOT MADE A NOTICEABLE DIFFERENCE. *TT

08/03/2011
Components: ELECTRICAL SYSTEM
Incident Date: 07/30/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

HAVING A CAR ACCIDENT ON HIGHWAY. THIS ACCIDENT RAISES THE CONCERN ABOUT SAFETY ISSUE OF TOYOTA PRIUS.ONE PART OF MAIN BATTERY CABLE UNDERNEATH THE CAR WAS NOT WELL PROTECTED OR COVERED. WHEN A SOLID OBJECT RIGHT HITTING THE CABLE WITH BLAST SOUND , THE CABLE WAS BROKEN APART., WE LOST ALL THE POWER, THE CAR TOTALLY WAS DEAD ON THE HIGHWAY. WE HAVE 3 PEOPLE IN THE CAR, MY 85YR OLD MOTHER, MY WIFE AND ME. IT IS HORRIBLE. *KB

08/02/2011
Components: VISIBILITY
Incident Date: 08/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THE REARVIEW MIRROR WAS HANGING TWO INCHES LOWER THAN NORMAL REARVIEW MIRRORS AND WAS OBSTRUCTING THE DRIVERS VIEW OF THE ROADWAY TO THE RIGHT. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE REARVIEW MIRROR DESIGN WAS NEWER AND THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000.

08/01/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 07/30/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 71 MPH WITH THE CRUISE CONTROL ACTIVATED THE VEHICLE BEGAN TO ACCELERATE AND DECELERATE ON ITS OWN. THE CRUISE CONTROL LIGHT ILLUMINATED AND BEGAN TO FLASH ON THE INSTRUMENT PANEL ERRATICALLY. THE VEHICLE HAD A DYNAMIC RADAR CRUISE CONTROL FEATURE WHICH RECOGNIZED WHEN THERE WAS A VEHICLE IN CLOSE PROXIMITY AND WAS ALSO ILLUMINATED; HOWEVER, THERE WAS NOT A VEHICLE WITHIN CLOSE PROXIMITY. THE CONTACT DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE WOULD NOT STOP UNTIL THE CRUISE CONTROL WAS MANUALLY DEACTIVATED. THE CONTACT HAD NOT USED THE CRUISE CONTROL FEATURE SINCE THE FAILURE OCCURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,250. UPDATED 09/28/11*LJ UPDATED 2/21/12 *CN

07/31/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKES FAILED. 2010 TOYOTA PRIUS. 160,000 MILES ON VEHICLE. WHEN I STARTED THE CAR, I HAD NO BRAKES. WHEN I PUT THE CAR IN GEAR, I THEN HAD BRAKES. I HAD BRAKES WHEN I PULLED UP TO A STOP SIGN. AS I WAITED FOR TRAFFIC I THEN HAD NO BRAKES. WHEN I BEGAN TO MOVE I HAD BRAKES, BUT THEN AS I GAINED SPEED, THE BRAKES WENT OUT. I MANAGED TO STOP WITH THE EMERGENCY BRAKE. CHECKED THE BRAKE FLUID: COMPLETELY FULL. DEALER SAID THE MASTER CYLINDER WENT BAD. ORGINAL BRAKES ON VEHICLE; NOT EVEN HALF USED. HIGHWAY MILES ON VEHICLE. VERY HOT DAY. I BELIEVE IT IS ELECTRICAL, DEALER SAYS MECHANICAL. HAD THERE BEEN AN ACCIDENT, THIS INCIDENT WOULD BE LOOKED INTO. AS IT IS, NO DEALER WILL LOOK INTO A CAR THAT IS OUT OF WARRENTY. I COMPLAINED FOR 5 MONTHS ABOUT THE BRAKES WHEN I FIRST BOUGHT THE CAR NEW. DEALER TOLD ME THAT THERE IS NOTHING WRONG WITH THE BRAKES. EVEN AFTER THE RECALLS, THERE STILL IS PROBLEMS WITH THE BRAKES. NOW I BELIEVE THERE IS A PROBLEM WITH THE MASTER CYLINDER, -THE ELECTRIC COMPONENT PART OF IT- BUT TOYOTA WILL ONLY LOOK INTO IT WHEN THERE IS A SERIOUS ACCIDENT.

07/27/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

HAVING PROBLEMS WITH THE BRAKING ON MY 2010 TOYOTA PRIUS. AT SLOW TO MODERATE SPEEDS WHILE I AM BRAKING AND GO OVER A POTHOLE THE CAR SEEMS TO STOP BRAKING AND KEEPS GOING. I THEN HAVE TO DEPRESS THE BRAKE HARDER TO MAKE THE CAR STOP. I HAVEN'T HAD ANY COLLISIONS BECAUSE OF THIS ISSUE BECAUSE I HAVE NOT BEEN FOLLOWING CLOSELY BEHIND A CAR. BUT I BELIEVE IF I WAS, I WOULD HAVE DEFINITELY REAR-ENDED ANOTHER VEHICLE. *TR

07/21/2011
Components: TIRES,WHEELS
Incident Date: 07/02/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

FRONT TIRES CHIPPING ON THE INSIDE AND OUTSIDE. TOLD TO GET THEM ROTATED AND ALIGNMENT. 6 LUG NUTS BROKE OFF DURING THE ROTATION AND THE ALIGNMENT WAS NOT THAT FAR OFF. TOLD THE TIRES WHERE THE WRONG ONES FOR THAT HEAVY OF A VEHICLE. TOOK TO THE DEALER AND HE LAUGHED AT ME AND SAID THEY WOULD LOVE TO CHARGE ME TO REPLACE ALL MY LUG NUTS AND THOSE WHERE THE RIGHT TIRES FOR THE VEHICLE AND HE SAID I WAS LUCKY TO GET 35,000 MILES OUT OF THEM BECAUSE EVERYONE ELSE ONLY GOT 25,000 MILES WITH THE TIRES HE THEN TRIED TO SELL ME A NEW SET OF TIRES. FOUR DAYS LATER THE CAR DECIDED TO DRIVE ITSELF INTO A TREE AT 20 MILES AN HOUR. NO AIR BAGS DEPLOYED BUT THE CAR WAS TOTALED. *KB

07/21/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I AM EXPERIENCING THE SAME PROBLEM AS MANY OTHER 2010 PRIUS OWNERS. THE BRAKES FAIL BRIEFLY WHEN DRIVING OVER LARGE POTHOLES LOCATED ON A GRADE. I HAVE DISCUSSED THE PROBLEM WITH A TOYOTA DEALERSHIP AND WAS TOLD THAT THEY ARE AWARE OF THE PROBLEM BUT UNTIL A RECALL/SOLUTION IS ISSUED THERE IS NOTHING THAT THEY CAN DO. THEY TOLD ME TO BRAKE HARDER WHEN DRIVING OVER POTHOLES TO COMPENSATE FOR THE PROBLEM; THE BRAKES, HOWEVER, DO NOT FAIL WITH EVERY POTHOLE. IT SEEMS LIKE THE POTHOLES HAVE TO BE A CERTAIN SIZE, YET FROM THE DRIVER'S SEAT, IT'S EXTREMELY DIFFICULT TO JUDGE THE SIZE OF THE POTHOLE AND THUS IF THE CAR WILL LOSE BRAKING POWER. SO, SLAMMING ON THE BRAKES FOR EVERY POTHOLE IS JUST AS DANGEROUS AS NOT SINCE STOPPING TOO QUICKLY CAN CAUSE A REAR-END ACCIDENT. I LIVE IN A CITY OVERWHELMED WITH HILLS AND POTHOLES SO THIS PROBLEM HAPPENS NEARLY EVERY TIME I DRIVE THE CAR. IT HAS GOTTEN TO THE POINT WHERE I AM FEARFUL TO DRIVE MY CAR SINCE I HAVE HAD SEVERAL CLOSE CALLS AND KNOW THAT UNLESS THIS PROBLEM IS FIXED, IT WILL EVENTUALLY CAUSE AN ACCIDENT. BRIEFLY LOSING BRAKING POWER MAY SEEM INSIGNIFICANT BUT UNTIL YOU HAVE ACTUALLY DRIVEN THE CAR AND EXPERIENCED THE LACK OF CONTROL THE ONLY COMPARISON THAT I CAN MAKE IS DRIVING ON ICE. YOU FEEL UTTERLY HELPLESS FOR THE TIME THAT THE CAR IS OUT OF YOUR CONTROL, EVEN IF IT'S ONLY A FEW SECONDS, DURING WHICH TIME YOU ARE LEGALLY AND MORALLY ACCOUNTABLE FOR WHAT YOUR CAR DOES OR HITS. THERE ARE PLENTY OF OTHER ROAD HAZARDS AND SAFETY CONCERNS, WHETHER OR NOT MY CAR IS GOING TO STOP WHEN I APPLY THE BRAKES SHOULD NOT BE ONE OF THEM. I IMPLORE YOU, PLEASE INVESTIGATE THIS PROBLEM AND REQUIRE THAT TOYOTA TAKE RESPONSIBILITY FOR FIXING IT AND ENSURING THE SAFETY OF PRIUS OWNERS, PEDESTRIANS AND OTHER DRIVERS. THANK YOU.

07/11/2011
Components: SEAT BELTS
Incident Date: 07/10/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE AT A TRAFFIC LIGHT ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACTS VEHICLE AND THE SEAT BELT FAILED TO SECURE THE PASSENGER, WHICH CAUSED HER HEAD TO HIT THE DASHBOARD. THE CONTACT ALSO FILED A COMPLAINT 1107110028 WITH TOYOTA REGARDING THE SEAT BELT FAILURE. THE CONTACT WAS ABLE TO DRIVE THE INJURED PASSENGER TO THE HOSPITAL ALTHOUGH THE REAR BUMPER WAS DAMAGED AND HANGING OFF OF THE VEHICLE. THE REAR OF THE VEHICLE WAS PUSHED INTO THE REAR PASSENGER SEAT. THE PASSENGER SIDE REAR DOOR WOULD NOT OPEN AND THE DRIVERS SIDE REAR DOOR WAS PARTIALLY CLOSED DUE TO THE DAMAGE. THE DASHBOARD AIR BAG SIGNAL ON THE PASSENGER SIDE WAS ILLUMINATED AFTER THE CRASH OCCURRED BUT NOT PRIOR TO THE CRASH. THE DOORS CANNOT BE LOCKED SINCE THE CRASH OCCURRED. THE PASSENGER WAS DIAGNOSED WITH A MILD CONCUSSION. A POLICE REPORT WAS FILED. SHE WAS CONCERNED SINCE THE SEAT BELT SHOULD NOT FAIL TO SECURE YOU WHENEVER A CRASH OCCURS. THE FAILURE MILEAGE WAS 10,000. UPDATED 10/4/11 *CN UPDATED 01/30/12

07/07/2011
Components: TIRES
Incident Date: 05/14/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

CATASTROPHIC FAILURE OF SIDEWALL WHILE DRIVING. DID NOT CAUSE AN ACCIDENT DUE TO LOW SPEED AT TIME OF FAILURE. NO OBVIOUS SIGNS OF ROAD HAZARD PENETRATION AND/OR CONTACT. PRODUCT IS IDENTIFIED ON SIDEWALL AS YOKOHAMA AWD 833 (DID NOT SEE IN DATABASE). IN ADDITION TO THE DOT#, THERE WAS ANOTHER 'SERIAL #' OR SOMETHING ON THE TIRE - N5P2210. *TR

06/30/2011
Components: SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
Incident Date: 05/07/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS MAKING A SHARP RIGHT TURN TO PULL INTO A PARKING SPACE, SLOWING TO A STOP. THE CAR SUDDENLY AND UNEXPECTEDLY ACCELERATED FORWARD OUT OF MY CONTROL. I APPLIED THE BRAKES AS HARD AS I COULD, WITH NO RESPONSE. AS THE CAR WAS RACING INTO A TREE, I SHUT OFF THE ENGINE BY PUSHING THE POWER BUTTON TO OFF. THE CAR KNOCKED DOWN A TREE AND CAME TO A STOP ON TOP OF IT.

06/27/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED A 2010 PRIUS. WITHIN A 100 MILES, THE BRAKE PEDAL RANDOMLY LOCKED UP, THE BRAKES GRABBED AND BROUGHT MY CAR TO AN ABRUPT HALT. THE BRAKE PEDAL REMAINED LOCKED FOR ABOUT 3-5 SECONDS. THE CAR WOULD NOT MOVE FORWARD OR BACKWARD UNTIL AFTER THE BRAKE PEDAL UNLOCKED ITSELF. INITIALLY THIS HAPPENED IN REVERSE MODE SEVERAL TIMES, THEN IT WAS HAPPENING ONCE A WEEK AND IN FORWARD MODE AS WELL AS REVERSE. I TOOK IT IN FOR REPAIRS, MOST RECENTLY TOYOTA HAD MY CAR FOR A MONTH. NOTE THAT DURING THIS MONTH LONG INVESTIGATION NOTHING WAS DONE TO MY CAR, IT JUST SAT THERE. UPON MY LEAVING THE DEALERSHIP THE BRAKE PEDAL ACTUALLY LOCK UP! THE FIELD REPRESENTATIVE CONFIRMED THE PEDAL TO BE LOCKED AND WOULD NOT RELEASE FOR 30 SECONDS OR LONGER. HE TOOK MEASUREMENTS AND THE ENGINEER TOOK PHOTOS OF THE BRAKE PEDAL AS IT WAS UP IN THE AIR AND NOT DEPRESSED AS A NORMAL PEDAL WOULD BE. HE INSTRUCTED THE SERVICE MANAGER TO SEND ME HOME IN A LOANER CAR AND NOT THE PRIUS BECAUSE OF THE BRAKE PEDAL. I WAS SO RELIEVED THAT SOMEONE FINALLY SAW THE BRAKE PEDAL LOCKED UP AND NOT RELEASE. AFTER AN ADDITIONAL WEEK, THE DEALER CONTACTED ME AND SAID THAT TOYOTA DETERMINED THAT THIS CONDITION IS NORMAL AND THAT THE VEHICLE IS OPERATING AS DESIGNED! WHEN I REQUESTED THAT THE PHOTOS AND MEASUREMENTS OF THE LOCKED UP BRAKE PEDAL BE INCLUDED IN MY SERVICE REPORT, THE FIELD REPRESENTATIVE REFUSED TO FURNISH THAT DATA. INSTEAD, HE DENIED HE WITNESSED THE BRAKE PEDAL LOCK UP. THERE WERE NO CODES, NO WARNING LIGHTS OR WARNING SOUNDS, A SERIOUS SAFETY DEFECT IN ADDITION TO THE BRAKES LOCKING UP. THE DEALER INFORMED ME THAT TOYOTA IS AWARE THAT 1% OF THE PRIUS CARS HAVE THIS PROBLEM AND ARE WORKING ON A FIX! I BELIEVE THAT THE DESIGN AND/OR MANUFACTURING DEFECT HAVE RESULTED IN AN INHERENTLY DANGEROUS PRODUCT AND TOYOTA IS TRYING TO COVER IT UP. PLEASE CHECK INTO THIS, I BELIEVE MANY PEOPLE ARE AT RISK. 1% OF A MILLION CARS IS A LOT OF DRIVERS, PASSENGERS AND OTHERS SHARING THE ROAD. *TR

06/23/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/22/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

SECOND OCCURRENCE OF THIS PROBLEM IN THREE WEEKS. DRIVING DOWNHILL ON A RESIDENTIAL STREET AT 25 MPH, SLOWING TO A STOP WITHOUT APPLYING THE ACCELERATOR. SUDDENLY LOST ENGINE POWER. APPLIED ACCELERATOR, NO RESPONSE. CONTINUED TO LOSE SPEED AS I ROLLED SILENTLY DOWNHILL TOWARD THE INTERSECTION. APPLIED BRAKES AND STOPPED. RESTARTED THE ENGINE AND IT STARTED UP FINE. THE PREVIOUS INCIDENT ALSO OCCURRED ON A DOWNHILL GRADE, ON AN EXIT RAMP FROM AN PARKING GARAGE. FORTUNATELY BOTH INCIDENTS HAPPENED AT LOW SPEED AND NOT IN HEAVY TRAFFIC. I PREVIOUSLY REPORTED THE FIRST INCIDENT. TOYOTA DEALER CHECKED VEHICLE AFTER EACH INCIDENT AND COULD NOT REPLICATE THE INCIDENT OR FIND A COMPUTER CODE THAT WOULD EXPLAIN IT. SINCE THIS WAS THE SECOND OCCURRENCE AND WAS FAMILIAR TO ME, AND SINCE I WAS NOT IN TRAFFIC, I LET IT HAPPEN WHILE OBSERVING MY OWN ACTIONS, TRYING TO CHECK FOR DRIVER ERROR. MY FOOT WAS NOT ON THE BRAKE.THE CAR WAS IN DRIVE. WHILE THE CAR WAS SLOWING, I TRIED PRESSING THE ACCELERATOR DEEPLY AND THEN PUMPING THE ACCELERATOR TO SEE WHAT WOULD HAPPEN.. THERE WAS NO RESPONSE, AND NO SOUND. THE SAME WAS TRUE THREE WEEKS AGO-NO RESPONSE TO PUSHING THE ACCELERATOR, EVEN DEEPLY, AND NO SOUND. THREE WEEKS AGO, THE FIRST TIME IT HAPPENED, I ALSO TRIED CYCLING THROUGH THE "MODES" (EV, PRIUS, ECO, POWER) WITH NO EFFECT. EACH TIME, I HIT THE POWER BUTTON TO POWER OFF, AND THEN I HIT IT AGAIN TO RESTART. POWERING OFF AND THEN RESTARTING, BOTH TIMES, SEEMED LIKE "REBOOTING" A COMPUTER. FORTUNATELY TRAFFIC CONDITIONS BOTH TIMES GAVE ME AMPLE TIME TO REBOOT. WILL THIS HAPPEN AGAIN? *TR

06/19/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 06/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

CAR STOP ON CROWED WARNING APPERED ON DASH HYBID OVER HEATING CAR STOP. HAD TO RESTAT CAR. BY TIME PULLED TO SHOULDER WARNING LIGHT WHENT OFF. CAR SMELLED OF BURNING THIS HAPPEN ON FRIDAY ON SAT BROUGH CAR TO SANTA MONICA THEY HAD NO ANSWER. AS NEEDED MORE INFO HAD CAR TOWED ON MONDAY LEFT CAR TILL SAT. THEIR DIAGNOSIS USING GAS AND BRAKE AT SAME TIME HOW DO YOU DO THIS WITH ONE RIGHT FOOT? . YOU NEVER DRIVE WITH THE LEFT FOOT COMPUTOE IS IN ERROR

06/17/2011
Components: UNKNOWN OR OTHER
Incident Date: 06/11/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING WITH TO PASSENGERS ON THE NEW JERSEY TURNPIKE AT 65 MPH WHEN I HEARD A LOUD NOISE FROM UNDER THE CAR. THE PLASTIC FRONT ENGINE COVER HAD COME LOOSE AND WAS DRAGGING ON THE PAVEMENT. A AAA MECHANIC REMOVED THE PART AND THE TOYOTA DEALER IS REPLACING IT AT NOT CHARGE. I THINK IT IS A SAFETY DEFECT.

06/16/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN THE ANTI-LOCK BRAKES ENGAGED INDEPENDENTLY AND CAUSED THE VEHICLE TO COME TO A SUDDEN HALT. THE VEHICLE WAS INSPECTED BY THE DEALER WHO WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

06/09/2011
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 06/08/2011
Crash: No
Fire: No
Summary

EXITING FROM A PARKING GARAGE. AFTER PASSING THROUGH THE PAY LINE, I HEADED DOWN THE EXIT RAMP TOWARD THE STREET. THE VEHICLE REFUSED TO ACCELERATE AS I PUSHED ON THE ACCELERATOR. . IT DID VERY SLOWLY ACCELERATE TO 11 MPH AND THEN STARTED TO DECELERATE. I STOPPED THE CAR ON THE RAMP, TURNED THE ENGINE OFF AND RESTARTED IT. AFTER THAT, EVERYTHING WAS FINE, AND I WAS ABLE TO DRIVE HOME. . IF THIS HAD HAPPENED WHILE I WAS TRYING TO MERGE INTO TRAFFIC. IT WOULD HAVE BEEN HAZARDOUS. *TR

05/24/2011
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SITTING IDLE FOR A FEW DAYS. THE VEHICLE WAS TOWED TO A DEALER AND THEY ADVISED THE CONTACT THAT THE FAILURE WAS DUE TO THE BATTERY BEING UNUSED FOR MORE THAN 10 DAYS. THE DEALER ADVISED THAT THE BATTERY SHOULD HAVE BEEN DISCONNECTED BEFORE ALLOWING THE VEHICLE TO SIT IDLE FOR SO LONG. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER RECEIVING A JUMP START. THE FAILURE MILEAGE WAS APPROXIMATELY 6,500.

05/20/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS IN INCLEMENT WEATHER AND TRYING TO DECELERATE THE VEHICLE WOULD NOT STOP MOVING AND IT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES FROM EITHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TOWED BECAUSE IT WASN'T A MAJOR CRASH. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HIM THAT THEY WERE UNAWARE OF ANY FAILURES IN REGARDS TO THE BRAKES. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATED 08/31/2011 *LN *TR

05/09/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/02/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE DID NOT RESPOND OR SLOW DOWN. THE ABS WARNING LIGHT ILLUMINATED AND THE DRIVER HAD TO USE THE PARKING BRAKE TO STOP. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPLACED THE MASTER CYLINDER. THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS SCHEDULED FOR A SECOND REPAIR. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 100,000 AND THE FAILURE MILEAGE WAS 97,000.

05/06/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/22/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS PULLING INTO A PARKING SPACE, HE CRASHED INTO A WALL BECAUSE OF THE BRAKE PEDAL ENGAGED. THE CONTACT STATED THE ACCELERATOR PEDAL AND BRAKE PEDAL WAS NOT POSITIONED PROPERLY. THE CONTACT TRIED TO STOP THE VEHICLE AND HIS FOOT MOVED OFF OF THE ACCELERATOR AND UNDER THE BRAKE PEDAL. THE MANUFACTURER INSPECTED THE VEHICLE AND STATED THE SPACE BETWEEN THE ACCELERATOR AND BRAKE PEDAL MEET THEIR SPECIFICATIONS. THE FAILURE AND CURRENT MILEAGES WERE 2,600. UPDATED 6/8/11 *CN UPDATED 06/15/11

05/04/2011
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2011
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO RAPID ACCELERATION ISSUES *TGW THE CONSUMER WANTS TO KNOW DID THE INVESTIGATION INTO THIS MATTER EXAMINE THE INTERRELATIONSHIP BETWEEN THE ACCELERATOR, BRAKING SYSTEM AND CRUISE CONTROL. *JB

04/29/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/26/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

SUDDEN LOSS OF BRAKING WHILE SLOWING DOWN WHILE GOING OVER A BUMP. APPARENTLY THE REGENERATIVE BRAKING FAILS, AND THE CAR RELIES ON ONLY FRICTION BRAKING WHEN GOING OVER A BUMP. THIS GIVES THE FEELING OF BRAKE FAILURE AND UNINTENDED ACCELERATION, AND THE ONLY WAY TO PREVENT AN ACCIDENT IS TO PUSH HARD ON THE BRAKES. THIS HAPPENS CONSISTENTLY, AND HAS SINCE THE CAR WAS NEW. THE TOYOTA ABS ECU FLASH WAS PERFORMED, AND MADE LITTLE OR NO DIFFERENCE.THIS IS VERY DISCONCERTING TO SAY THE LEAST, AND WILL LEAD TO ACCIDENTS. TOYOTA CLAIMS THAT THIS IS THE "NORMAL" OPERATION OF THE ABS SYSTEM - IN REALITY IT HAS NOTHING TO DO WITH THE LOSS OF TRACTION. CHECK OUT THESE DATA: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-PRIUS-TECHNICAL-DISCUSSION/93233-DATA-BRAKE-LOSS-AKA-SUDDEN-ACCELERATION-AFTER-BUMP.HTML. *TR

04/25/2011
Components: WHEELS
Incident Date: 02/15/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

DURING TIRE ROTATION, TECH WAS RE-INSTALLING TIRE / HUB NUT (LUG NUT) AND HUB BOLT BROKE. VEHICLE HAD APPROX 15,000 MILES. *TR

04/21/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, THE BRAKE PEDAL WAS ENGAGED AND THE VEHICLE BEGAN TO LURCH FORWARD UNEXPECTEDLY. THE FAILURE RECURRED WHENEVER DRIVING IN RAINY WEATHER CONDITIONS OR BUMPY AND ICY ROAD SURFACES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE). THE RECALL REMEDY FAILED TO CORRECT THE PROBLEM AND THE FAILURE PERSISTED AFTER THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE VIN WAS UNAVAILABLE.

04/19/2011
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

AFTER APPROXIMATELY 4 OIL CHANGES THE OIL ACCESS DOOR BREAKS OFF THE VEHICLE. THE OIL HAS BEEN CHANGED 9 TIMES IN MY PRIUS AND AFTER 4 OIL CHANGES THE OIL ACCESS DOOR HAS NOW BROKEN OFF TWICE. EACH TIME I HEARD IT BREAK LOOSE LIKE I DROVE OVER SOME DEBRIS AND I COULD SEE IT IN MY REARVIEW MIRROR GO FLYING ACROSS THE HIGHWAY LANES. THE OIL ACCESS DOOR DOES NOT HAVE A HINGE. IT IS ALL PLASTIC AND IS BENT/FOLDED TO GAIN ACCESS TO THE OIL FILTER AND DRAIN PLUG. I CHANGED THE OIL THE FIRST 4 TIMES AND THE DEALER COMPLAINED I WAS DOING SOMETHING WRONG. THE DEALER WAS RELUCTANT TO REPLACE THE ENTIRE ENGINE UNDERCOVER ASSEMBLY, STATING THEY WOULD ONLY DO IT ONE TIME. THE DEALER CHANGED MY OIL THE NEXT 4 TIMES AND IT HAPPENED AGAIN RIGHT BEFORE I SCHEDULED MY 5TH OIL CHANGE. AFTER THE SECOND OCCURRENCE, I RETRIEVED THE OIL ACCESS DOOR TO CONFIRM SINCE THE VEHICLE IS SO LOW YOU CANNOT SEE IT UNDER THE CAR UNLESS IT IS RAISED UP.

04/19/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

TL*THE CONTACT OWNED A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT RESPOND. THE VEHICLE LUNGED FORWARD AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO DEALER WHERE THE VEHICLE WAS REPAIRED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HER HEAD AND A TORN MENISCUS TO HER KNEE. THE TREATMENT FOR HER RELATED INJURIES HAD BEEN ON-GOING SINCE THE CRASH OCCURRED. THE CONTACT NO LONGER OWNS THE VEHICLE. THE DEALER ASSUMED OWNERSHIP OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

04/19/2011
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 04/18/2011
Crash: No
Fire: No
Summary

I TRAVEL QUITE A BIT THESE DAYS AND ON MY WAY HOME FROM COACHELLA MUSIC FESTIVAL, MY BRAKES GAVE OUT. I MEAN TO SAY, PUSHING THE PEDAL ALL THE WAY DOWN, NO RESISTANCE, NO SLOWING, A COMPLETELY LIMP PEDAL....UNTIL I REPEATEDLY STOMPED ON IT AND THE CAR LOCKED AND SKIDDED TO A STOP, FEET AWAY FROM THE CAR IN FRONT OF ME. THE BRAKES RETURNED INTERMITTENTLY, SO I TOOK THE RIGHT HAND LANE AT 40MPH AND TESTED THE BRAKES REGULARLY UNTIL I GOT TO MY DEALERSHIP. SCARIEST THING IVE EVER EXPERIENCED. IVE HAD THE CAR SINCE AUGUST 09' AND CURRENTLY HAVE 43K MILES ON IT. I KNOW THATS A LOT, AND ITS UNFORTUNATELY OUTSIDE OF MY WARRANTY NOW, BUT I WANTED TO LOG IT HERE, AS SOON AS I COULD. IT STARTED ONE DAY BEFORE THE FREEWAY INCIDENT, WHENEVER I WOULD DEPRESS THE PEDAL, A LOUD HIGH PITCHED SQUEAK WOULD COME OUT. I DIDNT THINK MUCH OF IT OUTSIDE OF "BETTER GET THAT LOOKED AT" BUT DIDNT NOTICE ANY BRAKE FAILURE. THE NEXT MORNING, I TURNED ON THE CAR AND EVERY DASHBOARD LIGHT CAME ON AND A FAST CONSISTANT BEEPING WENT ON FOR ABOUT 5 MINUTES, DURING WHICH TIME THE BRAKE PEDAL HAD ZERO RESISTANCE. I SAT THERE WITH A SERIOUS WTF LOOK ON MY FACE, WHEN OUT OF NOWHERE, THE DASH LIGHTS WENT AWAY, AS DID THE BEEPING, AND THE CAR DROVE AS NORMAL WITH FULL REGULAR BRAKE PRESSURE (BESIDES THE SQUEAK). I RECEIVED A CALL BACK FROM THE DEALERSHIP. THEY SAY IT'S GOING TO BE $3K FOR A MASTER CYLINDER REPLACEMENT AND THAT TOYOTA CORPORATE WOULDN'T AID IN THE COST, DESPITE MY HYBRID WARRANTY STILL COVERING THE HYBRID ECU (THE MASTER CYLINDER UNIT INCLUDES THE ECU). [XXX] (MY DEALERSHIP SERVICE MANAGER) SAID HERSELF THAT IT WAS NOT MY FAULT AND THAT THE PART IS NOT REPAIRABLE, "IT EITHER WORKS, OR IT DOES NOT. IT MUST BE REPLACED". THIS COULD HAVE BEEN CATASTROPHIC, HAD I BEEN ANY CLOSER TO THE CAR IN FRONT OF ME. THE FAILURE OF ONE PART (WHICH FAILED THROUGH NO FAULT OF THE CUSTOMER) RENDERING THE BRAKES NEARLY USELESS IS TOO SCARY NOT TO REPORT HERE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/15/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/26/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES PROBLEM WITH THE ABS SYSTEM *TGW THE CONSUMER STATED THE FIRST TIME HE WENT TO THE DEALER FOR THE ABS PROBLEM, THEY WERE UNABLE TO FIND A DEFECT. ONE MONTH LATER, THE CONSUMER RETURNED TO THE DEALER AND THEY REPROGRAMMED THE ABS AND THE BRAKES WORKED FINE FOR ABOUT ONE WEEK. SOON, THE BRAKES BEGAN SLIPPING AGAIN AND ULTIMATELY, THE CONSUMER CRASHED INTO ANOTHER VEHICLE. THE CONSUMER STATED IT SEEMED THE BRAKES WOULD FAIL WHEN HE APPLIED THE BRAKE, RELEASED HIS FOOT AND THEN BRAKED AGAIN. *JB

04/10/2011
Components: EQUIPMENT
Incident Date: 04/09/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHILE BRAKING OVER UNEVEN PAVEMENT CAR TRIED TO ACCELERATE RAPIDLY. THIS HAPPENED TWICE THIS WEEK. I WAS ABLE TO STOP THE CAR. HAD THERE BEEN A VEHICLE IN FRONT OF ME I WOULD HAVE HIT IT. *TR

04/05/2011
Components: STRUCTURE
Incident Date: 02/24/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES LEFT INNER FENDER LINER AND FRONT SPLASH SHIELD FELL OFF VEHICLE. *TGW THE DEALER INFORMED THE CONSUMER THAT SNOW HAD BUILT UP BETWEEN THE PARTS AND THE ENGINE THEY PROTECT AND EVENTUALLY THE WEIGHT OF THE SNOW CAUSED THE PARTS TO FALL OFF.*JB THE CONSUMER STATED THE FENDER LINER FELL OFF THE VEHICLE FOR THE SECOND TIME. UPON INSPECTION, IT APPEARED THAT SOME PLACES WHERE THE LINER SHOULD HAVE BEEN ATTACHED TO THE BUMPER HAD NEVER BEEN ATTACHED. THE DEALER WAS UNABLE TO ATTACH THE LINER TO THE BUMPER BECAUSE THE AREA WHERE IT ATTACHED TO THE BUMPER HAD COME OFF AND THEREFORE, A NEW BUMPER WAS NEEDED TO RE-ATTACH TO THE LINER. UPDATED 06/01/11 THE CONSUMER WAS INFORMED HER CLAIM WAS NOT ELIGIBLE FOR THE ARBITRATION PROCESS. UPDATED 06/08/11 UPDATED 06/16/11

04/05/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/06/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS. BRAKE FADE DURING HARD BRAKING ON ROUGH SURFACE. THE BRAKES SUDDENLY FADE THEN GRAB HARD. *TR

04/05/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS 4 DR HATCHBACK THE SPEED CONTROL ON MY PRIUS USES RADAR TO SPEED UP AND SLOW DOWN. IF I COME UP ON A CAR DOING 45 MPH AND I'M AT 55, THE VEHICLE SLOWS DOWN. WHEN I TURN TO THE OTHER TRAFFIC LANE, AND THE LANE IS CLEAR THE CAR ACCELERATES RAPIDLY. ON A NUMBER OF OCCASIONS I HAVE BRAKED TO DISENGAGE THE CRUISE CONTROL, I FELL LIKE I DON'T HAVE CONTROL OF THE CAR. THE FIX: ADJUST THE COMPUTER SO SPEED ACCELERATION IS SLOWER. I THINK IT IS A CRASH HAZARD. *TR

04/04/2011
Components: STEERING
Incident Date: 04/01/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE STABILITY CONTROL LIGHT BEGAN FLASHING ASHE WAS DRIVING AND THE CONTACT STARTED TO FEEL A DISCONNECTION WITH THE STEERING CAUSING HIM TO CRASH INTO A MEDIAN. THE CONTACT WAS ONLY ABLE TO ACCELERATE FORWARD AND BACKWARDS AFTER THE FAILURE WITHOUT ATTEMPTING ANY TURNS BECAUSE THE STEERING WAS NO LONGER OPERABLE. THE VEHICLE WAS TOWED AND THE TOWING COMPANY DISCOVERED THAT THE FRONT DRIVER SIDE WHEEL WAS FACING STRAIGHT AND THE FRONT PASSENGER SIDE WHEEL WAS FACING AT A 45 DEGREE ANGLE. THE FAILURE AND CURRENT MILEAGE WAS 31,634. UPDATED 05/04/11 *BF UPDATED 2/1/12 *CN

04/03/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/03/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BACKED 2010 PRIUS UP AND STARTED TO MAKE U-TURN IN DRIVEWAY. WHEN PULLED FORWARD TURNING APPLIED BRAKES AND WELL THERE WERE NONE. TRAVELED ABOUT 15 FEET AND HIT A BRICK WALL. AFTER SOME DELAY THE ENGINE NOW HAD SOME CONTROL AS THE BRAKES ALSO DID. WAITING FOR TOWING INSTRUCTIONS TO GET THE CAR TO GARAGE. MAXIMUM SPEED WAS MAYBE 5MPH. *TR

04/01/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/31/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

DRIVING ON A RAIN COVERED ROAD AND HIT A ROUGH SPOT IN THE ROAD. BRAKES DID NOT ENGAGE AT ALL FOR ABOUT 1 SECOND. WAS ABLE TO STOP AFTER THAT AND JUST AVOIDED REAR ENDING A CAR AT A STOP SIGN.

03/28/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 01/03/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ATTEMPTING TO PARK, THE VEHICLE SUDDENLY ACCELERATED AND SHE CRASHED INTO A FENCE. NO ONE WAS INJURED YET THE FRONT BUMPER WAS DAMAGED. THE POLICE WERE CONTACTED BUT A REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE A SPECIAL RESEARCH TEAM WAS SENT TO INSPECT THE VEHICLE FAILURE. AFTER THE INSPECTION, THEY INFORMED THE CONTACT THAT THEY WERE UNABLE TO LOCATE A FAILURE WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

03/25/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/12/2011
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS--INCONSISTANT BRAKING AND VARYING BRAKE PEDAL PRESSURE REQUIREMENTS. WHEN BRAKING, BRAKE PEDAL TRAVEL DISTANCE VARIES. AT TIMES NO BRAKE ACTION AFTER PEDAL HAS BEEN PARTIALLY DEPRESSED REQUIRING MORE BRAKE PRESSURE TO RE-ENGAGE BRAKES. SOMETIMES OCCURS WHEN GAS ENGINESWITCHES TO ELECTRIC OR VICE VERSA, OTHER TIMES INCONSISTENT BRAKE ACTION OCCURS WITH EITHER POWER SOURCE. FRANKLY YOU NEVER KNOW HOW THE BRAKES WILL PERFORM. TAKEN TO DEALER-I WAS TOLD NO PROBLEM FOUND. THEY WOULD NOT KEEP THE CAR FOR DAYS TO CONTINUE TESTS. THIS IS MY FOURTH PRIUS AND THIS VEHICLE HAS MORE PROBLEMS AND CONCERNS THAN ALL THE OTHERS COMBINED. *TR

03/24/2011
Components: TIRES
Incident Date: 03/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0B0******
Summary

WHILE DRIVING MY 3 WEEK OLD 2011 TOYOYA PRIUS WITH 1700 MILES ON THE ODOMETER ON THE FREEWAY DRIVING MY DAUGHTER BACK TO SCHOOL MY REAR PASSENGER SIDE YOKOHAMA AVID TIRE EXPERIENCED A BLOWOUT. AFTER SUCCESSFULLY MANEUVERING THE CAR OFF OF THE FREEWAY AND TO A SAFE LOCATION I INSTALLED THE SPARE DONUT AND THEN INSPECTED THE TIRE. THE INSIDE SIDEWALL BURST OPEN AND NO ROAD HAZARD WAS PRESENT. I FILED A CLAIM WITH YOKOHAMA TIRES AND THEY HAD ME HAVE THE TIRE INSPECTED BY DISCOUNT TIRE IN SCOTTSDALE, AZ. THEIR INSPECTION SUGGESTED A MANUFACTURERS DEFECT SINCE THEY COULD NOT LOCATE ANY PUNCTURES OR OTHER TYPE OF ROAD HAZARD. AT THE TIME OF THE BLOWOUT I WAS 75 MILES FROM FLAGSTAFF, AZ, MY FINAL DESTINATION ON A SUNDAY LATE AFTERNOON AND COULD NOT LOCATE AN OPEN TIRE DEALER OR TOYOTA DEALER THAT WAS OPEN SO I CONTINUED ON THE DONUT AT 50 MPH TO FLAGSTAFF AND LOCATED AN OPEN SEARS THAT HAD THE RIGHT SIZE REPLACEMENT TIRE BY ANOTHER MANUFACTURER. I HAD SEARS INSPECT THE BLOWN OUT TIRE AND THE REST OF THE TIRES AND THEY CONCLUDED THAT THE TIRE WAS DEFECTIVE BASED ON THEIR OBSERVATIONS. I REQUESTED THAT YOKOHAMA PROFESSIONALLY INSPECT THE TIRE LOCAL TO ME SO THAT I CAN CARRY IT IN AS OPPOSED TO SHIPPING IT TO THEM. PLEASE LET ME KNOW YOUR THOUGHTS AND IF THERE IS ANYTHING ELSE THAT I SHOULD DO TO DOCUMENT THIS ISSUE. **PLEASE NOT THAT THIS OCCURRED ON A 2011 TOYOTA PRIUS*** THERE WAS NO PRIUS MODEL LISTED UNDER 2011 TOYOTA MODELS....PLEASE CORRECT. *TR

03/24/2011
Components: VISIBILITY
Incident Date: 08/05/2010
Crash: No
Fire: No
Summary

I PURCHASED A 2010 PRIUS LEVEL 4. INCLUDED IN THIS PACKAGE IS AN AUTO DIMMING REAR VIEW MIRROR WITH HOMELINK. THE AUTO DIMMING FUNCTION DOES NOT WORK PROPERLY. IT SEEMS TO BE VERY DISTANCE DEPENDENT. THERE IS A NARROW FOCAL RANGE THAT THE SENSOR REACTS TO. IF A VEHICLE IS TO CLOSE OR TO FAR AWAY THE AUTO DIMMING FUNCTION DOES NOT REALLY DIM VERY MUCH. CONSIDERING HOW LOW THE VEHICLE IS THIS IS INCREDIBLE ANNOYING AND UN-SAFE. ALSO THIS VEHICLE HAS SPLIT REAR GLASS IN THE HATCH BACK. THE CENTER BAR I BELIEVE ALSO BLOCKS THE LIGHT FROM HEADLIGHTS FROM REACHING THE SENSOR. IF YOU TILT THE MIRROR UP SO THAT YOU DO NOT SEE THE CENTER BAR (ONLY THE TOP PORTION OF THE REAR GLASS), THE MIRROR SEEMS TO WORK BETTER. AS A SIDE NOTE, I PURCHASED A MANUAL FLIP MIRROR WITH THE CORRECT PART # FOR A 2010 PRIUS FROM MY LOCAL TOYOTA DEALER AND THE NEW MIRROR HAS A DIFFERENT MOUNTING STYLE. *TR

03/22/2011
Components: EQUIPMENT
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE INTEGRATED NAVIGATION SYSTEM WAS PROVIDING INACCURATE READINGS WHEN ENTERING ANY STREET ADDRESS. HE NOTICED THAT THE NAVIGATION SYSTEM WOULD PLACE HIM ABOUT ONE QUARTER OF A MILE OFF FROM HIS DESTINATION. BOTH THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE NAVIGATION SYSTEM AND ADVISED HIM TO TAKE THE VEHICLE THROUGH THE ARBITRATION PROCESS. THE CURRENT MILEAGE WAS 28,000 AND THE FAILURE MILEAGE WAS 10. UPDATED 04/25/2011*BF UPDATED 10/26/11

03/18/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 03/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE ATTEMPTING TO PARK 10 MPH WITH THE BRAKES DEPRESSED, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE AS IT CRASHED INTO A STORE AND STRUCK A PEDESTRIAN. THE PEDESTRIAN SUSTAINED INJURIES TO THE RIGHT KNEE, ARM, AND HIP. A POLICE REPORT WAS FILED AND AVAILABLE. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE.

03/17/2011
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 03/11/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

DEAR SIR OR MADAM, A FEW DAYS AGO I FOUND ABUNDANT EVIDENCE OF MICE ACTIVITY IN THE CABIN OF MY 16 MONTH OLD TOYOTA PRIUS. AFTER SOME INTERNET RESEARCH I FOUND OUT THAT THIS IS UNFORTUNATELY AN EXTREMELY COMMON PROBLEM WITH PRIUS MODEL CARS AND OTHER TOYOTA MODELS. THE PRESENCE OF RODENTS IN THE ENGINE AREA IS OF COURSE UNAVODIABLE BUT THIS IS THE FIRST TIME I HEAR ABOUT THE CAR DESIGN ALLOW MICE TO EASILY MOVE INTO THE CABIN. THIS OBVIOUSLY HAS SEVERE CONSEQUENCES: I ALREADY HAVE TO REPLACE THE AIR FILTER AND THE PADDING BEHIND THE GLOVES COMPARTMENT AND I AM NOT SURE IF ANY OTHER PARTS HAVE BEEN CHEWED AWAY. MORE IMPORTANTLY THIS IS CERTAINLY A HEALTH AND SAFETY CONCERN. I HAVE TO GET THE CAR DETAILED AND THE AIR SYSTEM FLUSHED TO AVOID TOXIC CONTAMINATION FROM MOUSE EXCREMENTS, AND THIS ENDANGERS ME EVERY TIME I DRIVE: A MOUSE CRAWLING IN THE CABIN OF THE CAR WHILE I AM DRIVING IS A MAJOR SAFETY ISSUE! IT APPEARS THAT THE PLACING OF SCREENS IN AS FEW AS 4 PARTS OF THE AIR SYSTEM WOULD STOP THE MOUSE ACCESS TO THE CABIN, BUT TOYOTA, BOTH MY LOCAL DEALER AND THE NATIONAL SERVICE CENTER, CLAIM THERE IS NOTHING THE CAN OR WILL DO, AND THAT, DESPITE THE ABUNDANT EVIDENCE TO THE CONTRARY, THIS IS A NORMAL OCCURRENCE IN ALL CARS. MANY PEOPLE HAVE POSTED ONLINE ABOUT MICE AND RODENTS IN THEIR PRIUS CARS. A FEEL THIS IS A MAJOR SAFETY ISSUE WITH THE CAR, AND I AM EXTREMELY DISAPPOINTED THAT NEITHER THE LOCAL DEALER NOR THE TOYOTA CORPORATE SERVICES ARE WILLING TO HELO ME SOLVE THIS SITUATION AND PREVENT IT FROM HAPPENING AGAIN. I THINK THE CONSEQUENCES OF THIS DESIGN DEFECT SHOULD BE COVERED UNDER THE WARRANTY AND TOYOTA SHOULD DESIGN A SCREE PART TO COVER THE VENTS WHERE NECESSARY TO PREVENT THIS FROM HAPPENING IN THE FUTURE. *TR

03/15/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/10/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

AFTER CAR SITS FOR SEVERAL DAYS ENGINE WILL IDLE VERY ROUGHLY UPON STARTING FOR ALMOST ONE MINUTE. IDLE IS SO ROUGH THAT I THOUGHT THE ENGINE MOUNTS WOULD BREAK AND CREATES A VERY 4 LOUD RATTLING SOUND. THIS HAS HAPPENED THREE TIMES, TWO AFTER SITTING FOR SEVERAL DAYS AND ONCE AFTER JUST SITTING OVERNIGHT. *TR

03/11/2011
Components: POWER TRAIN,HYBRID PROPULSION SYSTEM
Incident Date: 02/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ON THE DAY PRIOR TO THE EVENT, THE WEATHER WAS AROUND 55 DEGREES AND MISTY WITH OCCASIONAL LIGHT RAIN. OUR 2010 TOYOTA PRIUS IV WAS PARKED DURING MOST OF THE DAY. WHILE DRIVING ON INTERSTATE 35 IN TEXAS GOING 70 MPH, ALL OF A SUDDEN 4 DIFFERENT WARNING LIGHTS ILLUMINATED ON THE DASH ALONG WITH THE LARGE RECTANGULAR WARNING MESSAGE SAYING "CHECK HYBRID SYSTEM". THE VEHICLE LOST POWER TO THE WHEELS, THE ACCELERATOR DID NOT WORK EVEN THOUGH THE GASOLINE ENGINE WAS STILL RUNNING, THE VEHICLE COASTED TO THE SHOULDER WHERE IT WAS IMMOBILE AND HAD TO BE TOWED TO THE NEAREST TOYOTA DEALERSHIP. THIS WAS THE FIRST TIME WE HAD ANY TROUBLE WITH THE VEHICLE. THE ODOMETER READING WAS ~3,500 MILES. THE DTC CODE WAS DTC P0A3F "DRIVE MOTOR A POSITION SENSOR CIRCUIT". THE DEALER INITIALLY REPLACED THE ENTIRE INVERTER ASSEMBLY, WHICH DID NOT CORRECT THE PROBLEM. THEN THEY REPLACED THE ENTIRE TRANSAXLE FOR THE VEHICLE. THIS CORRECTED THE PROBLEM. I DO NOT HAVE EITHER OF THE PARTS THAT WERE REPLACED, ALTHOUGH I AM SURE TOYOTA DOES HAVE THE PARTS. *TR

03/05/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/03/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

I DRIVE A 2010 TOYOTA PRIUS. IN THE LAST WEEK I HAVE NOTICED ON SEVERAL OCCASIONS THAT WHEN BRAKING WHEN COMING UP TO A TRAFFIC LIGHT, ALL OF A SUDDEN THE PRESSURE ON THE PEDAL DECREASES AND THE BREAKING POWER FADES. THEN IN PANIC I START PUMPING THE PEDAL WHICH AFTER A SPLIT SECOND GETS THE BRAKES TO KICK IN AGAIN. LUCKILY THE CAR HAS SO FAR THEN COME TO A HALT BEFORE I HIT THE CAR IN FRONT OF ME. MY TOYOTA DEALER HAS DISMISSED MY CLAIM SAYING THAT THEY CHECKED THE CAR AND THE COMPUTER SHOWS NO ERROR CODE. THEY TOLD ME THAT EVERYTHING IS FINE BASICALLY DISMISSING MY CLAIMS OF A NEAR CRASH. THEY SAY THERE IS NOTHING THEY CAN DO AND IF THE COMPUTER SHOWS NO ERROR EVERYTHING MUST BE FINE. THE FIRST OCCURRENCE OF THIS WAS ON THE SAME DAY WHEN I HAD TO BRAKE VERY HARD TO AVOID A CRASH. ON THAT OCCASION THE BRAKES WORKED FINE BUT DRIVING HOME THE SAME NIGHT I HAD THE FIRST OCCURRENCE OF THE ABOVE DESCRIBED SITUATION RESULTING IN A NEAR CRASH. *TR

02/28/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL- THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE ATTEMPTING TO BRAKE THE BRAKE DID NOT RESPOND HE HAD TO INCREASE THE STOPPING DISTANCE HE EXPERIENCED THE FAILURE SEVERAL TIMES, BUT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED A DIAGNOSED, BUT WAS UNABLE TO LOCATE A FAILURE CODE THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE RECREATED. THE MANUFACTURER WAS CONTACTED AND ADVISED TO TAKE THE VEHICLE TO LOCAL DEALERSHIP. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT AND THE CURRENT MILEAGE WERE 9,999. LI

02/25/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/24/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE CAR WAS NOT USED FOR ABOUT 4 DAYS OR SO. WHEN I STARTED IT, IT EXHIBITED A "ROUGH ENGINE START" FOR THE FIRST TIME. THIS HAPPENED WHEN THE GAS ENGINE INITIATED AND LASTED FOR ABOUT 10 SECONDS. DURING THIS TIME THE ENGINE MADE A VERY LOUD NOISE AS IF THE CAR WAS CHOCKING AND ENGINE WANTED TO GET OUT OF THE CAR'S HOOD. THIS HAS HAPPENED ONLY ONCE. THE CAR STOPPED MAKING THE NOISE AFTER 10SECONDS OR SO. *TR

02/18/2011
Components: SEATS
Incident Date: 10/13/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE DRIVER OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED THE DRIVER CRASHED INTO ANOTHER VEHICLE, AT 35 MPH. AS A RESULT OF THE ACCIDENT, THE VEHICLE WAS DESTROYED AND THE REAR PASSENGER WAS KILLED DUE TO A SEVERE NECK INJURY. THE CONTACT BELIEVED THE HEAD RESTRAINT WAS NOT POSITIONED PROPERLY. THE CONTACT CALLED THE MANUFACTURER, BUT RECEIVED NO RESPONSE REGARDING THE HEAD RESTRAINT. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/15/11*LJ

02/17/2011
Components: SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

I HAVE A 2010 PRIUS, AND WHEN I APPLY THE BRAKES AT ANY INTENSITY AND MY VEHICLE HITS A DEFECT IN THE ROAD SURFACE, THE ABS SYSTEM SEEMS TO RELEASE BRAKE PRESSURE TO ALL 4 WHEELS COMPLETELY FOR ABOUT HALF A SECOND. THIS MAKES ME QUESTION THE EFFECTIVENESS OF THE BRAKES IN AN EMERGENCY SITUATION, ESPECIALLY ON HOUSTON'S NOTORIOUSLY NEGLECTED ROADWAYS. I WAS TOLD THAT THIS WAS NORMAL BY BOTH TOYOTA MOTOR CO. AT 1-800-331-4331 AND ALSO BY THE DEALER. TMC INFORMED ME THAT THIS IS THE WAY THAT THE ABS SYSTEM WAS DESIGNED. PLEASE LAUNCH AN INQUISITION AND/OR INVESTIGATION INTO THIS MATTER, FOR THE SAFETY OF THE OWNERS OF ALL TOYOTA PRIUS VEHICLES. *TR

02/17/2011
Components: VISIBILITY
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THE REAR WINDOW ON 2010 TOYOTA PRIUS , WHILE DRIVING AT NIGHT,GENERATES THE VERTICAL LIGHT BARS ATTACHED TO THE SOURCE OF LIGHT , EX: HEADLIGHT OF THE FOLLOWING VEHICLE, THUS IMAGE OF THE CARS TRAFFIC ON THE BUSY HIGHWAY IS TOTALLY DISTORTED BY THE PRESENCE OF THE THESE UNWARRANTED LIGHT EFFECTS. THIS DEFECT INTRODUCES THE SAFETY ISSUE WHILE DRIVING IN HEAVY TRAFFIC, THE DRIVER IS PRESENTED WITH THE LIGHT EFFECTS THAT TOTALLY BLURS THE BACK VIEW .THE ISSUE IS AUGMENTED IF THE REAR WINDOW IS TINTED . THE ISSUE HAD BEEN VERIFIED BY ROUND ROCK(TEXAS) TOYOTA AND APPEARS TO HAVE BEEN A TEST ESCAPE. HOWEVER THE DEALERSHIP REFUSED TO ADDRESS THE PROBLEM ARGUING THAT THERE IS INSUFFICIENT FIELD DATA THAT WOULD JUSTIFY ACTION TO BE TAKEN. BEING THE USER OF THE MULTIPLE TOYOTA PRODUCT IN THE PAST, I CAN EXPRESS THE HEAVY CONCERN ABOUT THE POTENTIAL SAFETY BREACH WHILE DRIVING AT NIGHT, PRIMARILY IN HEAVY HIGHWAY TRAFFIC. *TR

02/11/2011
Components: UNKNOWN OR OTHER
Incident Date: 11/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

GAS PEDAL DOES NOT ACCELERATE WHEN FOOT GOES DOWN ON IT 4 TIMES -- I DO NOT HAVE EXACT DATES 1. EARLY NOVEMBER, 2010 1 INCIDENT 2. JANUARY, 2011 2 INCIDENTS 3. UNKNOWN UNKNOWN 1. COMING DOWN THE 405 AT THE 101 INTERCHANGE, MY GAS PEDAL DID NOT PROPEL MY CAR FORWARD. I COASTED TO THE SIDE, TURNED OFF THE MOTOR, STARTED AGAIN AND ALL WAS FINE. I REPORTED IT BY PHONE AND GOT AN APPT. TO HAVE THE CAR CHECKED. THE DEALER SAID THERE WAS NOTHING WRONG. 2. IT HAPPENED AGAIN AS I WAS COMING DOWN THE 101 INTO CAMARILLO. I STOPPED, RESTARTED AND WENT ON MY WAY. 3. IT HAPPENED AGAIN BUT NOT ON AN INCLINE. I WAS GOING ABOUT 10 MILES AN HOUR ON A FLAT PARKING LOT. GAS PEDAL DID NOT RESPOND AND I CREATED A TRAFFIC JAM BECAUSE I COULD ONLY COAST INTO THE PARKING GARAGE. HERE ARE MY NOTES REGARDING THIS PROBLEM MADE CALLS TO TOYOTA CORPORATE TOTALLY UNRESPONSIVE- TAKE IT TO DEALER AND LEAVE IT THERE OR JUST CONSIDER IT REPORTED . THERE WERE CALLS TO THE DEALER AND CORPORATE REGARDING 3 OF THE INCIDENTS. TOYOTA CUSTOMER SERVICE THE CAR WAS CHECKED 3 TIMES- ONCE AFTER THE FIRST INCIDENT AND THEN THE DEALER BROUGHT IN A COMPANY INSPECTOR - EACH TIME THEY FOUND NOTHING WRONG. THEY TOLD ME THAT THE BOX SHOWED 4 INCIDENTS. HAVE NO IDEA WHAT THAT MEANS TOYOTAS ANSWER IS ALWAYS THE SAME-- THAT I AM PUTTING MY FOOT ON THE GAS PEDAL AND THE BRAKE AT THE SAME TIME!! THAT IS IMPOSSIBLE TO DO UNLESS ONE USES BOTH FEET. (I DO NOT DRIVE WITH BOTH FEET AND I CANNOT PUT MY FOOT ON BOTH PEDALS EVEN IF I WANTED TO) TOYOTA HAS NOT COME UP WITH A SOLUTION OR ACKNOWLEDGED THAT THERE IS A PROBLEM. I AM WORRIED THAT ONE DAY I WILL NEED TO ACCELERATE TO GET OUT OF DANGER AND THE GAS PEDAL WILL NOT RESPOND AGAIN. THERE IS SOMETHING WRONG WITH THIS CAR. TOYOTA DOES NOT ACCEPT THAT. THEY SAY IT IS DRIVER ERROR. YET IT'S PHYSICALLY IMPOSSIBLE FOR ME TO DUPLICATE

02/08/2011
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

2010 TOYOTA PRIUS-WHILE APPROACHING STOP LIGHT WITH BRAKES SLIGHTLY ENGAGED, LEFT FRONT TIRE STRUCK A POT HOLE APPROXIMATELY 15" IN DIAMETER AND TWO PAVEMENT LAYERS DEEP. VEHICLE BRAKES GOT SOFT AND CAR ACCELERATED BRIEFLY FOR LESS THAN ONE SECOND. BRAKING THEN RETURNED TO NORMAL FEEL AND ACCELERATION CEASED. *TR

02/08/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/07/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC STOP WHEN THE BRAKES FAILED. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO A SNOW BANK. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THEY WOULD HAVE TO TURN THE VEHICLE OVER TO THE MANUFACTURER AND WAIT FOR A DIAGNOSTIC ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 4,000.

02/07/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/15/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY WIFE AND I OWN A 2010 TOYOTA'S PRIUS. ON THE MORNING OF DECEMBER 15, 2010, SHE WAS COASTING THE VEHICLE INTO A PARKING SPOT AT HER OFFICE IN RESTON, VA. THE ACCELERATOR WAS NOT DEPRESSED AND THE BRAKES WERE NOT APPLIED. AS SHE GOT INTO THE SPACE, THE GAS ENGINE ENGAGED, NOT UNCOMMON AT VARIOUS TIMES, AND THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL STRIKING THE CURB AND SOME BUSHES. THE VEHICLE SUSTAINED ABOUT $400 IN BODY DAMAGE AND SHE WAS INJURED. SHE CALLED THE DEALER WHO IMMEDIATELY REFERRED THE ISSUE TO TOYOTA CORPORATE. AFTER 6 WEEKS OF WAITING FOR A DECISION, TOYOTA SAID IT'S NOT THEIR PROBLEM. THE DEALER REFUSES TO EXAMINE THE VEHICLE DUE TO TOYOTA?S RESTRICTIONS AND WE CANNOT EVEN PAY TO HAVE IT EXAMINED AT THAT DEALER OR ANY OTHER. WE ARE LOCKED OUT OF ANYTHING EXCEPT TAKING THE VEHICLE BACK. NO WARRANTY WORK, NO MAINTENANCE WORK. NOTHING. *LN

02/04/2011
Components: STEERING
Incident Date: 12/04/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 43 TO 45 MPH, THE VEHICLE LOST POWER STEERING, ROLLED INTO A DITCH, AND LANDED ON IT'S SIDE. THE PASSENGER SUSTAINED INJURIES TO HER STERNUM, RIBS, AND FINGER. THE PASSENGER WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE INSURANCE COMPANY AND DECLARED A TOTAL LOSS.THE MANUFACTURER WAS NOTIFIED AND THEY HAVE NOT FOLLOWED UP WITH THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. UPDATED 03/15/11*LJ THE CONSUMER STATED THERE WERE TWO INJURIES. UPDATED 06/06/11

01/27/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I PURCHASED A NEW 2010 TOYOTA PRIUS (MODEL 3) IN LATE JULY 2010. IN ALMOST EVERY RESPECT, THIS CAR IS WONDERFUL. HOWEVER, THE CAR HAS CONSISTENTLY DIMINISHED (APPARENT) BRAKING EFFECTIVENESS WHEN THE BRAKES ARE APPLIED AND THE CAR GOES OVER A PATCH OF ROUGH ROAD, POTHOLE, ETC. WHEN THE BRAKES ARE APPLIED WITH A CONSISTENT PRESSURE, THE CAR "FEELS" AS IF THE BRAKES DISENGAGE UPON ENTERING A ROUGH PATCH OF ROAD. THIS HAPPENS EVERY TIME. (FOR EXAMPLE, I NOTICE IT EVERY TIME I SLOW DOWN AT MY STREET CORNER WHERE THERE IS A LONG-STANDING PATCH OF ROUGH PAVEMENT.) SINCE 1994 I HAVE OWNED 7 CARS WITH ABS (HONDAS, NISSANS, AND TOYOTA CAMRYS), I HAVE NEVER EXPERIENCED A SIMILAR SENSATION IN ANY OF THESE OTHER CARS. I HAVE ADAPTED MY DRIVING STYLE TO THIS ANOMALY, BUT I WORRY ABOUT MY KIDS AND FRIENDS WHO MAY OCCASIONALLY DRIVE MY PRIUS. IT IS UNNERVING TO APPLY THE BRAKES AND HAVE THEM FEEL LIKE THEY ARE DISENGAGING WHEN YOU ENTER A ROUGH PATCH OF ROAD. SINCE THIS PROBLEM OCCURS CONSISTENTLY, I THINK IT SHOULD BE POSSIBLE TO TEST TO SEE IF THIS APPARENT BRAKING ANOMALY IS ACTUALLY INCREASING STOPPING DISTANCES. (FOR EXAMPLE, TEST PRIUS VS. MODEL WITHOUT APPARENT BRAKING ANOMALY ON SMOOTH AND ROUGH ROADS TO SEE IF RELATIVE BRAKING DISTANCES OF PRIUS ARE MORE HEAVILY AFFECTED BY ROUGH ROADS THAT COMPARISON MODEL.) P.S. AFTER PURCHASING MY NEW PRIUS, I NOTED THAT MY DEALER'S SERVICE BLOG, HAD SEVERAL REPORTS OF SIMILAR PROBLEMS THAT WERE NOT CORRECTED AFTER SERVICING BY THE DEALER. SOME POSTS NOTED THAT THE DEALER HAD APPLIED A SOFTWARE FIX THAT TOYOTA DISTRIBUTED IN EARLY 2010. MY CAR WAS MANUFACTURED AFTER THAT FIX. *TR

01/24/2011
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/23/2011
Crash: No
Fire: No
Summary

MY 2010 PRIUS' BRAKES DID NOT RESPOND WHILE ON THE ROAD ON 1/22/11. THEN 2X AGAIN ON 1/23/11. AS A CONSUMER, I DO NOT KNOW WHO REGULATES CAR COMPANIES BUT I HAVE CALLED THE MANUFACTURER AND THEY NEED TO 'DUPLICATE' THE PROBLEM. IN THE PAST, MY BRAKES WOULD ACCELERATE BEFORE IT WOULD CATCH AND THE PROBLEM WAS NOT 'DUPLICATED' BY THE DEALER. THIS TIME THE BRAKES FAILED ME 3X WITHIN 24 HOURS AND I AM EXTREMELY CONCERNED. I WOULD LIKE TO KNOW WHICH GOVERNMENT AGENCY TO REPORT IT TO AND WHAT BETTER OPTIONS I HAVE TO GET A RESOLUTION. *TR

01/21/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING OVER RAILROAD TRACKS SHE TRIED TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR. THE CONTACT MENTIONED THAT SHE WAITED A COUPLE OF SECONDS BEFORE SHE APPLIED THE BRAKES AGAIN AND THEY FUNCTIONED NORMALLY. THE DEALER SAID THAT IT WAS NORMAL FOR THE VEHICLE TO FUNCTION THAT WAY ON UNEVEN SURFACES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 22,000.

01/21/2011
Components: WHEELS
Incident Date: 01/19/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

WHEN BRAKING NORMALLY AND THE CAR PASSES OVER RIBBED ROAD SURFACE AREAS WHICH INDICATE A STOP AHEAD OR RAISED EXPANSION STRIPS, THE CAR OFTEN TIMES APPEARS TO SPEED UP. IT'S AS IF WHEN THE WHEELS COME SLIGHTLY OFF THE GROUND, BRAKING IS INTERRUPTED AND THE WHEELS SPIN MORE RAPIDLY. NORMAL BRAKING RESUMES WHEN THE TIRE REGAINS CONTACT WITH THE ROAD SURFACE, CAUSING A MINOR LURCHING FEELING. ALTHOUGH IT CREATES JUST A MOMENTARY OUT-OF-CONTROL FEELING, IT IS A VERY UNCOMFORTABLE FEELING OF NO BRAKING. IT HAS HAPPENED MULTIPLE TIMES AT THE SAME TRAFFIC LIGHT AND EACH TIME IT CATCHES ME OFF GUARD. MY 2010 PRIUS HAS PREVIOUSLY BEEN IN FOR THE BRAKING RECALL FIX. *TR

01/20/2011
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYOTA PRIUS COMES EQUIPPED WITH AN INTRUSIVE TRACTION CONTROL SYSTEM THAT CAN'T BE TURNED OFF MANUALLY. DUE TO THE RESTRICTIVE SYSTEM, THE CAR HAD BEEN STUCK ON SMALL INCLINES IN SEVERAL OCCASIONS. IF I CARRY TOO LITTLE SPEED, THE TRACTION CONTROL WOULD SLOW THE CAR TO A CRAWL AND PREVENTS ME FROM GOING UP SINCE IT DOESN'T ALLOW ITSELF TO SPIN ANY TIRES AND THEREFORE ALL FORWARD MOMENTUMS ARE LOST. ON THE OTHER HAND IF I CARRY TOO MUCH SPEED, IT BECOMES TOO DANGEROUS AS I CAN'T STEER THE CAR IN SNOW OR ICE. COULD NHTSA PLEASE GET TOYOTA TO RETROFIT A SYSTEM THAT WOULD DISABLE THE TRACTION CONTROL AND THEREFORE WE CAN ACTUALLY GET UP HILLS IN THE WINTER BY MAINTAINING MOMENTUM USING LIMITED AMOUNT OF WHEELSPIN. MY CAR IS EQUIPPED WITH A SET OF BRAND NEW SNOW TIRES IN CASE YOU ARE WONDERING. I HAVE RECORDED VIDEOS OF THE CAR GETTING STUCK ON SMALL INCLINES DUE TO THE TRACTION CONTROL, I CAN PROVIDE IT TO NHTSB IF NEEDED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/20/2011
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

INCIDENT #1 ON JANUARY 5, 2011 - SUDDEN CHANGE IN BRAKING PERFORMANCE CAUSED CRASH. ACCIDENT OCCURRED IN COMPANY PARKING LOT. THERE WAS SNOW ON THE GROUND. I ATTEMPTED TO SLOW DOWN TO MAKE A RIGHT TURN. THE CAR INITIALLY STARTED TO SLOW DOWN. BUT AS I ATTEMPTED TO TURN TO THE RIGHT THE CAR STARTED TO SLIDE. I TRIED TO CONTROL THE SLIDE WITH THE BRAKES BUT THE CAR WOULD NOT SLOW DOWN AND IT SLID INTO A STONE CURB CAUSING OVER $1,700 IN DAMAGE TO THE CAR. THERE WAS NO FEELING OF ANY BRAKING OCCURRING. THERE WAS NO FEELING OF THE ABS BRAKES PULSING TO CONTROL THE SLIDE. INCIDENT # 2 ON JANUARY 19, 2011 - SUDDEN CHANGE IN BRAKING PERFORMANCE CREATED DANGEROUS STOPPING CONDITION. I WAS APPROACHING A RED LIGHT AT AN INTERSECTION GOING ABOUT 30 MPH. THERE WAS NO SNOW ON THE GROUND. THE ROAD WAS WET. I APPLIED THE BRAKES AND THE CAR INITIALLY STARTED TO SLOW DOWN. SUDDENLY THE BRAKES WERE NO LONGER SLOWING THE CAR DOWN. I THOUGHT THE CAR WAS GOING TO FAIL TO STOP AT THE INTERSECTION. I INCREASINGLY APPLIED MORE AND MORE PRESSURE ON THE BRAKE PEDAL AND THE CAR BEGAN TO SLOW DOWN. THE CAR DID FINALLY STOP AND DID NOT CROSS THE INTERSECTION. THE BRAKE PEDAL PRESSURE THAT I HAD TO APPLY WAS EXTREME - IT FELT LIKE A CAR WITH POWER ASSISTED BRAKES BUT THAT THE POWER ASSIST HAD FAILED. THERE WAS NO FEELING OF THE ABS BRAKES PULSING TO CONTROL THE BRAKING OF THE CAR.

01/19/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 01/14/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ABRUPTLY APPLIED THE BRAKES IN AN ATTEMPT TO AVOID CRASHING INTO A VEHICLE AHEAD OF HER YET THE BRAKES DID NOT RESPOND. INSTEAD, THE VEHICLE ABNORMALLY ACCELERATED AND THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED A DIAGNOSED THAT WAS UNABLE TO LOCATE A FAILURE CODE. THE FAILURE MILEAGE WAS 5,800 AND THE CURRENT MILEAGE WAS 58,030.

01/14/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 12/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTAC WAS ATTEMPTING TO BRAKE TO A COMPLETE STOP WHEN THE VEHICLE ABNORMALLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST BUT WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 2,382. UPDATED 03/02/11 *BF UPDATED 07/22/11

01/12/2011
Components: TIRES
Incident Date: 01/11/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I OWN A 2010 TOYOTA PRIUS. WHEN I WENT CHECK TIRE PRESSURE THE LEFT FRONT COVER ON THE VALVE STEM BROKE OFF IN THE THREADS OF THE VALVE STEM JUST AT THE BOTTOM OF THE CAP. THE TIRE STILL HELD PRESSURE BUT THE INNER VALVE WAS EXPOSED DOWN TO THE POINT WHERE THE SEAL WAS. WHEN I BROUGHT THE CAR TO TIRES PLUS THE MECHANIC SAID THIS WAS COMMON. HE SHOWED ME A TROPHY JAR WITH THREE OTHER TIRE PRESSURE MONITORING VALVE STEMS IDENTICAL TO MINE. I BROUGHT THE CAR TO TOYOTA AND THEY REPLACED THE TPM MODULE IN THE TIRE. I WORK IN AVIATION AND HAVE A BACKGROUND IN MAINTENANCE AND INSPECTION. THE FOUR TIRE PRESSURE MONITOR UNITS I EXAMINED WE CRACKED IN THE EXACT SAME PLACE, RIGHT AT THE BASE OF THE DUST COVER. I SUSPECT CORROSION STRESS CRACKING. MY CAR HAS 37,000 MILES ON IT, NO PHYSICAL DAMAGE TO THE CAR OR THE VALVE STEM WAS APPARENT. *TR

01/07/2011
Components: EQUIPMENT
Incident Date: 10/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 PRIUS -- FM RADIO HAS INTERMITTENT STATIC -- ANTENNA WAS REMOVED AND REPLACED AND STATIC CONTINUES -- SIGNAL IS COMING IN STRONG ON RADIO BUT STATIC PERSISTS -- HAPPENS ON ALL FM STATIONS BETWEEN WASHINGTON DC AND BANGOR, MAINE. *TR

01/04/2011
Components: POWER TRAIN
Incident Date: 01/04/2011
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS VERSION 3. WHEN I PUSH THE DASH BUTTON TO PUT THE VEHICLE IN PARK, THE CAR SOMETIMES WILL ROLL 1-2 INCHES FORWARD BEFORE ENGAGING IN PARK. THE DEALER WAS ABLE TO DUPLICATE THE PROBLEM ON 01/04/2011, BUT STATED THAT THIS WAS NORMAL BECAUSE WHEN ENGAGING THE VEHICLE MAY NOT HAVE BEEN IN THE RIGHT POSITION FOR GO RIGHT INTO PARK VS. NEEDING TO MOVE A LITTLE BIT SO IT ENGAGES PROPERLY. *TR

12/29/2010
Components: AIR BAGS,SEAT BELTS
Incident Date: 12/17/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, SHE CRASHED HEAD-ON WITH ANOTHER VEHICLE. SHE STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT DID NOT RESTRAIN HER PROPERLY. THE CONTACT AND A PASSENGER RECEIVED MAJOR INJURIES TO THE LIVER, RIBS, NECK, ANKLE, AND HANDS. POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000. UPDATED 12/14/2011 *CN UPDATED 04/25/11

12/25/2010
Components: SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
Incident Date: 12/22/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

ACCIDENT 12/22/10 TURNED LEFT AS I PULLED INTO PARKING SPACE NEAREST TO HANDICAPPED SPOT. IT WAS VERY SUNNY AND THERE WAS A PATCH OF WHAT LOOKED LIKE ICE. AS THE CAR WENT OVER THAT SPOT IT STARTED TO ACCELERATE. I APPLIED THE BRAKE, ONLY TO FIND MYSELF HITTING THE CURB. AFTER HITTING THE CURB THE CAR LURCHED OVER THE CURB AND I CONTINUED APPLYING THE BRAKE. IN A FRACTION OF A SECOND MY CAR WAS ON THE SIDE WALK, JUST BEFORE IMPACT WITH THE WALL I TOOK MY FOOT OFF THE BRAKE BECAUSE THE CAR DID NOT SEEM TO BE RESPONDING. I DIDN'T KNOW WHAT ELSE TO DO. IT WAS OVER IN SECONDS. BRICKS DENTED IN THE BUILDING, SMASHED GLASS. I PUT THE CAR IN REVERSE AND INTO THE PARKING SPOT. HEAD SPINNING AS TO HOW THIS HAPPENED. I WALKED INTO THE STORE AND APOLOGIZED. THERE WAS GLASS DUST STILL HANGING IN THE AIR. THE WOMAN INSIDE SAID 'CALL THE POLICE'. I THOUGHT THAT WAS A GOOD IDEA. I WAS EAGER TO DEMONSTRATED THAT I WASN'T DRUNK NOR USING ILLEGAL DRUGS. I OFFERED TO TAKE A BREATHILIZER, BUT THEY THOUGHT THAT WASN'T NECESSARY. *TR

12/21/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER STATED HIS WIFE DROVE OVER WHAT IS CALLED A SLIGHT DEPRESSION IN A PARKING SPACE, THAT HIS WIFE TURNED INTO. WHEN HIS WIFE MADE THE TURN, THE VEHICLE LUNGED FORWARD AND HIT ANOTHER VEHICLE CAUSING SIGNIFICANT DAMAGE TO THE OTHER VEHICLE AND MINIMAL DAMAGE TO THE PRIUS. THE CONSUMER ALSO STATED WHEN HE HIT A BUMP IN THE ROAD, THE VEHICLE UNEXPECTEDLY LUNGED FORWARD. THE CONSUMER STATED THE VEHICLE WAS SERVICED DUE TO A RECALL. HOWEVER, IT SEEMED AS THOUGH THE PROBLEM HAS NOT BEEN RESOLVED. *JB

12/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 15 MPH AND APPLYING PRESSURE TO THE BRAKES, THE VEHICLE WOULD NOT STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST WITH REPAIRS IF THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000 AND CURRENT MILEAGE IS 6,000.

12/19/2010
Components: EXTERIOR LIGHTING
Incident Date: 12/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

HEADLAMPS ON 2010 TOYOTA PRIUS PROVIDE POOR DISTANCE COVERAGE FOR LOW BEAM HEADLIGHTS. AS A RESULT I HIT A MATTRESS IN THE ROADWAY EVEN THOUGH I WAS DRIVING BETWEEN 50 & 55 MPH ON A STRAIT FREEWAY SECTION (I-15 AT BUNDY CANYON IN RIVERSIDE, CALIFORNIA). EVEN THOUGH I WAS FULLY ALERT, THE HEADLAMPS ONLY PROVIDE ABOUT 30 FEET OF FORWARD COVERAGE WHICH IS INADEQUATE TO DO ANYTHING THAN TO SWERVE AT THE LAST MOMENT TO HIT OBJECTS AS SIGNIFICANT AS A MATTRESS. THIS VEHICLE IN MY OPINION DOES NOT MEET CALIFORNIA VEHICLE CODE SECTION 22407(B). *TR

12/19/2010
Components: PARKING BRAKE,POWER TRAIN
Incident Date: 12/18/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS WAS PLACED IN "PARKING" IN MY HOME GARAGE, AS I TURNED OFF THE "HEATING" SWITCH TO THE SEAT, THE CAR ROLLED FORWARD ON ITS OWN AND HIT A WORK BENCH CHAIR IN FRONT OF THE VEHICLE. NO PERSONAL INJURY WAS SUSTAINED, BUT THE CAR HAD SOME DENTS TO THE FRONT END. *TR

12/18/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/23/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAD TAKEN AN EXIT AFTER HAVING DRIVEN ABOUT 15 MILES ON HWY 85 & HAD MY FOOT OFF THE ACCELERATOR AS THERE WAS RED SIGNAL AHEAD. BEFORE COMING TO A FULL STOP THE LIGHT TURNED GREEN SO PUT MY FOOT ON THE ACCELERATOR BUT THAN HAD TO BRAKE ALMOST WITHIN SECONDS AS I SAW A CAR AHEAD AT THE NEXT GREEN LIGHT NOT MOVING. THE CAR FELT LIKE IT SURGED & DROVE WHAT I BELIEVE WAS ABNORMAL DISTANCE WITH MY FRONT CRASHING UNDER THE BACK OF AN OLD BUICK. I HAD 3 OTHER FAMILY MEMBERS IN THE CAR WHO FELT THE SAME JERK. THE ROAD WAS WET FROM PRIOR RAIN. THERE WAS NOT MUCH DAMAGE TO THE CAR I CRASHED INTO BUT MY CAR WAS CONSIDERED TOTAL LOSS, 15 MONTHS OLD WITH 28K MILES. NO AIR BAGS WERE DEPLOYED. IRONICALLY I HAD PICKED UP THE CAR FROM THE DEALERSHIP JUST THAT MORNING BECAUSE MY DAUGHTER HAD COMPLAINED ABOUT THE JERKING WHEN APPLYING BRAKES WHEN SHE DRIVES 20 MILES TO WORK IN A STOP & GO TRAFFIC ON HWY 280. THIS WAS NOT THE FIRST TIME SHE HAD COMPLAINED TO DEALERSHIP ABOUT THIS EITHER. THE DEALERSHIP LIKE BEFORE REPORTED NOTHING WRONG. THE CAR HAD THE SW UPGRADE DONE WHEN IT WAS RECALLED IN FEB/MAR. POST THE CRASH INCIDENT TOYOTA HAD THEIR EXPERT EXAMINE THE BRAKES WHO REPORTED, BRAKE RESERVOIR FLUID LEVEL 5MM ABOVE THE MAX LEVEL & SOME WHITE SUBSTANCE SUSPENDED IN IT NEAR THE SURFACE, BUT STILL BRAKE SYSTEM TO BE IN GOOD CONDITION.

12/17/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/16/2010
Crash: Yes
Fire: No
Summary

AFTER A ACCIDENT WHERE THE CAR ROLLED ON ITS SIDE, THE ENGINE WOULD NOT TURN OFF. *TR

12/16/2010
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/16/2010
Crash: No
Fire: No
Summary

PASSENGER DOOR LATCH FAILED IN MY TOYOTA PRIUS, IT OPENED AS I WAS MOVING, THEN I CLOSED FROM INSIDE AND WHEN I GOT TO MY DESTINATION IT DID NOT OPEN ANYWAY,EVEN WITH REMOTE. SO I GOT OUT THRU OTHER DOOR. *TR

12/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE REPAIR FOR RECALL 10V039000 (SERVICE BRAKES, HYDRAULIC) WAS PERFORMED FEBRUARY 2010. THE CONTACT ATTEMPTED TO STOP AT A TRAFFIC LIGHT AND WHEN THEY HIT ROUGH PAVEMENT, THE VEHICLE WOULD NOT STOP PROPERLY AND WENT THROUGH AN INTERSECTION. THE DEALER INSPECTED AND STATED THAT THERE WAS NOTHING WRONG, THE FAILURE MILEAGE WAS 18,654 AND THE CURRENT MILEAGE WAS APPROXIMATELY 19,000. UPDATED 02/09/11*LJ UPDATED 03/03/11

12/09/2010
Components: SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,INTERIOR LIGHTING
Incident Date: 11/27/2010
Crash: Yes
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE WAS HIT FROM THE REAR BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS HIT, IT ACCELERATED TO A HIGH SPEED. THE CONTACT ENGAGED THE BRAKES BUT THE VEHICLE CONTINUED TO ACCELERATE; THE CONTACT ATTEMPTED TO TURN OFF THE IGNITION BUT THAT DID NOT STOP THE VEHICLE. THE VEHICLE CHANGED DIRECTIONS AND CROSSED OVER A GRASSY AREA AND CROSSED OVER THREE LANES OF TRAFFIC AND CRASHED INTO A CONCRETE MEDIAN. THE CONTACT STATED THAT ALL THE LIGHTS FAILED. THE TWO PASSENGERS WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.

12/06/2010
Components: AIR BAGS,SEAT BELTS
Incident Date: 12/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

2010 TOYOTA PRIUS: CHRONIC FAILURE OF PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT SYSTEMS. DASHBOARD LIGHTS INDICATING PASSENGER SEAT BELT IS UNFASTENED AND PASSENGER AIR BAG IS OFF ILLUMINATE UNEXPECTEDLY, AND REMAIN ILLUMINATED, WHETHER ANYONE IS IN THE PASSENGER SEAT OR NOT, AND WHETHER THE PASSENGER SEAT BELT IS FASTENED OR NOT. PROBLEM DOES NOT GO AWAY BY MERELY SHUTTING DOWN AND EXITING THE VEHICLE; ERRONEOUS INDICATIONS RECUR AS SOON AS THE CAR IS REENTERED AND STARTED UP AGAIN. FIVE DIFFERENT VISITS TO TOYOTA SERVICE CENTERS HAVE BEEN MADE FOR THIS ISSUE, WITH "REPAIRS" LASTING FOR ANYWHERE FROM A FEW DAYS TO A FEW WEEKS BEFORE THE PROBLEM OCCURS AGAIN. THERE DOES NOT SEEM TO BE ANY PATTERN TO WHAT TRANSPIRED LEADING UP TO THE FAILURE. THE PROBLEM MOST RECENTLY OCCURRED ON 12/4/10, HOWEVER, AS OF THIS DATE (12/6/10) THE CAR HAS NOT YET BEEN TAKEN BACK TO A SERVICE CENTER. NOTES: (1) "APPROX INCIDENT DATE" IN "COMPLAINT INFO" SECTION IS OF THE MOST RECENT OCCURRENCE. FIRST OCCURRENCE WAS MID-JULY, 2010.(2) "MILEAGE" AND "SPEED" SHOWN IN "VEHICLE INFORMATION" SECTION REPRESENT THE FIRST OCCURRENCE OF THIS PROBLEM. MILEAGE AT MOST RECENT OCCURRENCE WAS 13714. SPEEDS VARIED FROM OCCURRENCE TO OCCURRENCE. *TR

12/06/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 12/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

LEASED A 2010 TOYOTA PRIUS 3 MTHS AGO. RIGHT FROM THE START GIVES VERY LOW MILEAGE: 39-41MPG AND HAVE BEEN TRACKING IT BETWEEN EVERY FILL UP. ALWAYS FILLED UP 10 GALLONS AND RESET TRIP METER EVERY TIME. GIVES ONLY 390-410 MILES PER FILL UP. COMPLAINED TO THE DEALER SERVICE CENTER AT GREENTREE TOYOTA AND THEY SAY THAT NOTHING IS WRONG WITH THE CAR AND THE MILEAGE SHOULD IMPROVE AFTER 10,000MILES. RIGHT NOW THE CAR HAS OVER 5200MILES. FOR THE LAST 2 MTHS, I STARTED NOTICING THAT THE SPEEDOMETER IS READING HIGHER TOO. IF THE ROADSIDE RADAR SHOWS 35, THE PRIUS SPEEDOMETER SHOWS 37 AS THE SPEED. AN OVERAGE OF 2 MILES. SO, IF WHEN I HAVE DRIVEN THE CAR 900MILES IN ACTUALITY, THE ODOMETER WOULD READ 1000MILES AND HENCE THE CAR IS AGING AT A FASTER RATE AS FAR AS MILEAGE IS CONCERNED AND ALSO THAT THE FUEL ECONOMY IS AFFECTED EVEN FURTHER SINCE THE CAR IS NOT GIVING EVEN THE 39-41MILES PER GALLON. THE DEALERSHIP MANAGER CHARLIE MONECO TELLS ME THAT IT IS NORMAL INDUSTRY STANDARDS FOR THE SPEEDOMETER TO BE OFF AND THAT THESE ARE NOT CERTIFIED SPEEDOMETERS. THE DEALERSHIP SERVICE CENTER MANAGER [XXX] TELLS ME THAT THERE IS NOTHING WRONG WITH THE CAR AND THAT IT IS WITHIN LEGAL LIMITS FOR THE SPEEDOMETER TO BE OFF. THE DEALERSHIP SERVICE CENTER TECHNICAL MANAGER [XXX] BLANK TELLS ME THAT THEY TEST DROVE TO LIKE VEHICLES AND FOUND THAT BOTH VEHICLES DID THE SAME MILEAGE AND HENCE THE CONCLUSION THAT THERE IS NOTHING WRONG WITH MY CAR. I QUESTIONED THE TESTING PROCESS SINCE THERE IS NO OUTSIDE SOURCE LIKE A RADAR THAT IS CLOCKING ANY OF THE CARS TO TELL WHICH ONE IS AT WHAT SPEED. CALLED TOYOTA MOTOR CORPN. AT 1-800-331-4331 AND SPOKE TO [XXX] AND SHE SAYS THAT IF THE DEARLERSHIP AND ITS SERVICE CENTER IS SAYING THAT THEY CAN DO NOTHING, THEN THEY STAND BY THE DEALERSHIP. TOYOTA CANNOT HELP ME ANY FURTHER. THE CASE NUMBER FROM TOYOTA IS # [XXX] LODGED TODAY 12.06.2010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/30/2010
Components: ELECTRICAL SYSTEM
Incident Date: 11/28/2010
Crash: No
Fire: No
Summary

MY WINDSHIELD WIPERS STOPPED WORKING FOR A SHORT TIME. I HAVE AN IDEA OF WHAT COULD CAUSE THIS ISSUE AMONG OTHER PROBLEMS. I HAD A PROBLEM WITH A VEHICLE I ONCE OWNED THAT THE ENGINE WOULD STOP FOR NO REASON. THE DEALER COULD NOT FIND A PROBLEM BUT AS A PRECAUTION HE REPLACED THE SMALL WIRING HARNESS. MY CAR NEVER FAILED AGAIN. ABOUT 6 MONTHS LATER AMC CAME OUT WITH A DIRECTIVE TO REPLACE THE SMALL WIRING HARNESS ON ALL OF THESE CARS. THE PROBLEM WAS THAT THE TWO ENDS OF THE HARNESS WERE MANUFACTURED BY DIFFERENT COMPANIES THAT USED DIFFERENT PLASTIC.THE PLASTIC IN THE CONNECTORS WOULD REACT WITH ONE ANOTHER AND PRODUCE A GAS. THE GAS WOULD COAT THE CONTACTS AND CAUSE THEM TO GO OPEN. IN MY CASE WHEN I RESTARTED MY CAR THE CONTACTS WOULD ARC AND IT WOULD RUN OKAY UNTIL THE CONTACTS GOT COATED AGAIN. I THINK THIS CONDITION COULD CAUSE ALMOST EVERY PROBLEM TOYOTA IS HAVING. I DON'T KNOW IF THIS CONDITION IS RELATED TO ANY OF THE PROBLEMS THEY ARE HAVING BUT IT MIGHT BE WORTH LOOKING INTO IT. *TR

11/30/2010
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 10/23/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AND THROUGH A GARAGE; THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A BRUISED HEART, BROKEN STERNUM AND TWO BROKEN RIBS. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE OUTSIDE OF TAKING A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 3,400.

11/28/2010
Components: EQUIPMENT
Incident Date: 11/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I AM FILING A COMPLAINT ON A 2010 TOYOTA PRIUS. THE COMPLAINT LIST IS: THE EJECT BUTTON ON THE MANUFACTURED STEREO HAS MELTED. HAVE CONTACTED A TOYOTA DEALERSHIP REGARDING THIS AND THEY TOOK PICTURES OF THE MELTED BUTTON ON THE STEREO, THEY SENT THE PICTURES TO THEIR DSPM DEPARTMENT, THEIR RESPONSE WAS, "APPEARS TO BE DAMAGED FROM AN OUTSIDE INFLUENCE." WE HAVE DISAGREED WITH THEIR CONCLUSION AND ARE AFRAID THAT IT MAY LEAD TO A POSSIBLE FIRE IN THE CAR? WE CONTACTED TOYOTA'S 800 NUMBER (1-800-331-4331) AND LET THEM KNOW THAT WE DISAGREED WITH THEIR CONCLUSION, IN WHICH WE WERE TOLD THEY WOULD GET BACK TO US IN THREE BUSINESS DAYS, WHICH THEY DIDN'T. WE CONTACTED THEM TO LET THEM KNOW WE WERE CONCERNED ABOUT THE CAR STEREO GETTING HOT ENOUGH TO MELT A BUTTON, COULD THIS POSSIBLY START A FIRE IN THE CAR? THEY RETURNED THE CALL WITHIN 24 HOURS. THEY ADVISED US ONCE AGAIN THAT THE DAMAGE WAS CAUSED BY AN OUTSIDE INFLUENCE WHICH THEY COULDN'T DETERMINE. WE WERE TOLD IF WE DIDN'T LIKE THESE RESULTS TO GET A LAWYER. WE ARE STILL CONCERNED THAT THIS COULD OR MAY CAUSE A CAR FIRE? COULD SOMEONE PLEASE CONTACT ME AT [XXX] AND LET US KNOW WHAT COULD HAVE CAUSED THIS TO HAPPEN? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

11/17/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/16/2010
Crash: No
Fire: No
Summary

MY WIFE WAS DRIVING OUR NEW 2010 PRIUS HOME ON 16 NOV 2010. AS SHE WAS TURNING THE CAR INTO OUR DRIVEWAY AT APPROX 5:30 PM THE VEHICLE LUNCHED FORWARD AT GREAT SPEED ON ITS OWN. WE HAVE A LONG DRIVEWAY, IT TOOK HER ABOUT 30 TO 40 FEET THE GET THE VEHICLE STOPPED. WHILE PRESSING ON THE BRAKES THE DRIVE TIRES KEPT SPINNING AND LEFT RUBBER MARKS IN THE DRIVEWAY. BOUGHT THE VEHICLE FROM RICK HENDRICK TOYOTA IN SEPT 2010 IN FAYETTEVILLE, NC. *TR

11/15/2010
Components: ELECTRICAL SYSTEM
Incident Date: 10/30/2010
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT HE ENGAGED THE PANIC STOP BUTTON BUT THE VEHICLE HESITATED BEFORE STOPPING AND CAUSED THE CONTACT TO CRASH INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 2,000. UPDATED 02/02/11 *CN

11/12/2010
Components: SERVICE BRAKES, AIR
Incident Date: 10/29/2010
Crash: No
Fire: No
Summary

I AM AN OWNER OF A 2010 TOYOTA PRIUS THAT WAS RECALLED FOR BRAKE PROBLEMS. THE AUTOMOBILE JOLTS FORWARD FOR A SPLIT SECOND WHEN THE BRAKES ARE APPLIED AND THE AUTOMOBILE ALSO PASSES OVER A BUMP OR POTHOLE. I TOOK THE AUTOMOBILE BACK TO THE DEALER PURSUANT TO THE RECALL TO BE FIXED. THE DEALER DID NOT FIX THE PROBLEM. THE PROBLEM REMAINS EVEN AFTER THE RECALL AND SUPPOSED REMEDY. I HAVE READ THAT OTHERS HAVE THE SAME ISSUE, AND THE PROBLEM HAS NOT BEEN CORRECTED BY THE RECALL IN OTHER CHATROOMS. I AM SURE THAT YOU ARE AWARE THAT THE RECALL DID NOT RESOLVE THE PROBLEM. *TR

11/08/2010
Components: PARKING BRAKE,POWER TRAIN
Incident Date: 11/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYOTA PRIUS WOULD NOT START AFTER A BRIEF 45 MINUTE LUNCH WITH FRIENDS. WHEN I RELEASED THE PARKING BRAKE AND LET OFF THE BRAKE PEDAL I DIDN'T KNOW THE CAR WAS STUCK IN NEUTRAL. THIS ERROR WAS ON THE DASHBOARD "MALFUNCTION WHEN PARKING, PARK IN A FLAT PLACE AND APPLY PARKING BRAKE SECURELY". WHEN I LET OFF THE BRAKE THE CAR ROLLED BACK INTO THE MIDDLE OF THE PARKING LOT. I HAD TWO COWORKERS IN THE CAR WITH ME; THEY GOT OUT AND PUSHED THE CAR OUT OF THE WAY TO A FLAT LOCATION. CAR STILL WAS DISABLED. I CALLED TOYOTA ROADSIDE ASSISTANCE AND WAITED AN HOUR FOR A TOW TRUCK; AFTER ABOUT 45-50 MINUTES OF WAITING I WAS HIT BY A WOMAN THAT WASN'T PAYING ATTENTION; SHE BACKED INTO THE SIDE OF MY DISABLED CAR. I WAS PRESSING ON THE HORN AND SHE DIDN'T HEAR. THE IMPACT MUST HAVE FREED SOME STUCK COMPONENT OR SOMETHING BECAUSE 2 HOURS LATER WHEN THE TOW TRUCK FINALLY CAME, THE CAR WORKED AGAIN; NO WARNING LIGHTS ETC. TOYOTA LOOKED AT THE CAR AND SAYS THERE IS NOTHING WRONG. I TOOK A PHOTO TO DOCUMENT THE WARNING MESSAGE (PLUS HAVE 2 WITNESSES). *TR

11/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/27/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER STATES SUDDEN UNINTENDED ACCELERATION *TGW THE CONSUMER STATED THE VEHICLE SUDDENLY ACCELERATED FROM 35 MPH TO 45 MPH. HE WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. *JB

11/02/2010
Components: VISIBILITY
Incident Date: 10/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN SHE HEARD A LOUD BANG. UPON EXAMINATION, SHE NOTICED THAT THE SUNROOF HAD SHATTERED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT AN OBJECT WOULD HAVE HAD TO HIT THE VEHICLE TO CAUSE THE SUNROOF TO SHATTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,433.

11/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

THE BRAKES RELEASE FOR A "SECOND" OR TWO WHEN THE CAR HITS A BUMP, ESPECIALLY IN COLD OR WET WEATHER. MY CAR HAS SLID THROUGH INTERSECTIONS IN THE WINTER A NUMBER OF TIMES BECAUSE OF THIS. I HAVE TO START BRAKING THREE BLOCKS AHEAD IN BAD WEATHER BECAUSE I NEVER KNOW WHEN THE BRAKES WILL RELEASE. THIS IS VERY DANGEROUS. *TR

10/29/2010
Components: SERVICE BRAKES, AIR
Incident Date: 08/15/2010
Crash: No
Fire: No
Summary

SAME AS EVERYONE ELSE: WHEN BRAKING WHILE TURNING OVER UNEVEN PAVEMENT, BRAKES SEEM TO ACCELERATE OR LOOSEN TEMPORARILY. SO WHEN IS NHTSA GOING TO DO SOMETHING ABOUT THIS? OR ARE THEY WAITING FOR A "SIGNIFICANT" NUMBER OF DEATHS FIRST? *TR

10/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/15/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. S10 APPROPRIATE HANDLING- LETTER FROM REGARDING TOYOTA PROBLEMS *TGW THE CONSUMER STATED WHEN HE WENT TO START HIS VEHICLE, THE BRAKE PEDAL WENT STRAIGHT DOWN TO THE FLOOR AND THE VEHICLE WOULD NOT START UNTIL PRESSURE WAS APPLIED TO THE BRAKE. AFTER TRYING SEVERAL THINGS, THE BRAKE FINALLY CAME ON. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. ON APRIL 27, 2010, THE INCIDENT HAPPENED AGAIN WITH THE BRAKES. A NOTICE APPEARED ON THE DASH TO PUT THE VEHICLE IN PARK. WHEN HE DID, THE BRAKE CAME ON. *JB UPDATED 12/22/10.*JB

10/22/2010
Components: SERVICE BRAKES, AIR
Incident Date: 02/09/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS REPAIRED FOR THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V039000, SERVICE BRAKES, AIR ANTILOCK CONTROL UNIT/MODULE. UPON RECEIVING THE VEHICLE HE WAS DRIVING APPROXIMATELY 30 MPH WHEN HE APPLIED THE BRAKES WHILE DRIVING OVER A BUMPY SURFACE. ONCE HE DROVE OVER THE BUMPY SERVICE THE BRAKES STOPPED WORKING. HE WAS FORCED TO APPLY PRESSURE TO THE BRAKES IN ORDER TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR OCCASIONS WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 11,102. THE VIN WAS UNAVAILABLE.

10/22/2010
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS USING THE HEADLIGHTS DURING THE DAY THE CONTACT NOTICED THAT THE INSTRUMENT PANEL BECAME VERY DIFFICULT TO SEE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 13000.

10/17/2010
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING
Incident Date: 09/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

LOSS OF BRAKING EFFECTIVENESS. HAPPENS WHEN GOING OVER BUMPS WHILE APPLYING THE BRAKES. YOU DON'T LOSE BRAKING POWER COMPLETELY, BUT IT WOULD BE LIKE YOU HAD LIFTED YOUR FOOT OFF THE BRAKES PARTIALLY. IT HAS HAPPENED ABOUT A DOZEN TIMES SINCE I HAVE OWNED THE VEHICLE (A LITTLE OVER A YEAR). I AM UNABLE TO DETERMINE WHAT FACTORS MAKE IT HAPPEN. I DON'T KNOW IF IT IS SPEED, SEVERITY OF THE BUMPS, OR BRAKING PRESSURE, OR COMBINATION. I KNOW THAT TEMPERATURE MAKES NO DIFFERENCE, AS IT HAS HAPPENED IN WINTER AND SUMMER. THE LAST INCIDENT HAPPENED WHEN A BICYCLIST MOVED IN FRONT OF MY CAR TO AVOID BUMPS. I APPLIED THE BRAKES (IT WAS NOT SEVERE), AND AS I WENT OVER THE BUMPS, I LOST BRAKING POWER. MY SPEED WAS APPROXIMATELY 15 MPH. TOYOTA HAS DONE A RECALL ON THE BRAKES, BUT I CONTINUE TO HAVE THE PROBLEM. I HAVE TALKED TO OTHER OWNERS, AND THEY ARE HAVING THE SAME PROBLEM, EVEN AFTER THE RECALL. THE CONSUMER STATED WHEN HE DROVE OVER A BUMP IN THE ROAD, THE BRAKING DECREASED SIGNIFICANTLY FOR APPROXIMATELY 3 SECONDS. HE ALSO STATED THE ENGINE RACED BRIEFLY, BUT THE VEHICLE WAS NOT IN GEAR AT THE TIME. UPDATED IVOQ 03/01/11 *TR

10/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

EVEN AFTER THE BRAKE RECALL REPAIR HAS BEEN PERFORMED, MY CAR'S BRAKES SUDDENLY AND MOMENTARILY LOSE BRAKING POWER OVER UNEVEN OR ROUGH SURFACES. PROBLEM SEEMS COMPOUNDED WHEN TURNING. *TR

10/13/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/07/2010
Crash: No
Fire: No
Summary

I OWN A NEW 2010 PRIUS. IT HAS 1800 MILES ON IT. WHILE DRIVING WITH SOMEONE ELSE IN THE PRIUS, THERE WAS A BRAKING PROBLEM. WE BOTH FELT A LOSS OF BRAKING BY THE PRIUS WHEN I WAS BRAKING FOR A RIGHT TURN AND WENT OVER A BUMPY SECTION ON THE ROAD SURFACE. THE PRIUS EXPERIENCED A MOMENTARY COMPLETE LOSS OF BRAKING OVER THE BUMPS. IT FELT LIKE WE ACTUALLY ACCELERATED FOR AN INSTANT. IN ANY CASE, THE BRAKE PEDAL WAS ENGAGED FIRMLY THE WHOLE TIME. THE PRIUS THEN SLOWED DOWN NORMALLY, AND I MADE THE TURN AT THE CORNER. BUT WE BOTH LOOKED AT EACH OTHER IN SURPRISE AT WHAT WE FELT DURING THAT BRAKING EVENT LEADING INTO THE TURN. I CALLED THE DEALER AND HAD THEM LOOK UP THE COMPUTER PATCH HISTORY ON THIS CAR. THE DEALER STATED THAT ALL THE COMPUTER PATCHES HAD ALREADY BEEN APPLIED TO THIS CAR BEFORE IT WAS DELIVERED AS NEW. SO FAR, THIS HAS ONLY HAPPENED ONCE. I HAVE BEEN DRIVING THE NEW PRIUS FOR ONLY 1800 MILES. IT WAS PURCHASED NEW OFF THE DEALER LOT AUG 2010. IT HAPPENED IN OCT 2010. EXTREME LOSS OF BRAKING OVER BUMPY ROAD SURFACE. I HAVE MANY YEARS OF DRIVING EXPERIENCE IN MANY TYPES OF CARS ON MANY DIFFERENT ROAD SURFACES. I HAVE NEVER EXPERIENCED THIS TYPE OF MOMENTARY COMPLETE BRAKE LOSS BEFORE. *TR

10/09/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 06/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS, NO ACCIDENTS, BUT CLOSE CALLS. WHEN I AM SLOWING TO A STOP, AND IF THE VEHICLE HITS A ROUGH SPOT IN THE ROAD, FOR EXAMPLE A POTHOLE, THE BRAKE PEDAL LOWERS SLIGHTLY AND THE CAR APPEARS TO HAVE THE ANTI LOCK BRAKING TAKE OVER AND THE CAR SPEED DECREASES SLOWLY UNDER THE CONTROL OF THE ABS AND MAY NOT STOP IN THE REMAINING DISTANCE TO A STOP SIGH OR TRAFFIC LIGHT. AT LEAST 4 TIMES, 3 SINCE THE SOFTWARE UPDATE FOR MY CAR, I HAVE BEEN STOPPING AND WITHIN ABOUT 20 FEET OF THE STOP SIGH THERE WAS A SIGNIFICANT BUMP OR POTHOLE AND WITH MY FOOT ON THE BRAKE CONTINUOUSLY I NOTICED THAT THE BRAKE PEDAL DEPRESSED SLIGHTLY AND MY RATE OF SLOWING DECREASED AND MY CAR DRIFTED PAST THE STOP SIGN. THIS ALL HAPPENED WITH MY FOOT STILL ON THE BRAKE. I TOLD THE TOYOTA DEALER ABOUT THIS AND WAS INFORMED THAT IT IS THE WAY THE CAR IS DESIGNED, THAT ANY TIME THAT THE COMPUTER SENSES A WHEEL SLIP, THE ABS TAKES OVER. BUT ON DRY ROAD CONDITIONS, THIS IS PROBLEMATIC BECAUSE IN MY AREA THERE ARE OFTEN UN REPAIRED ROADS WITH RUTS, POTHOLES, BUMPS AND ETC. NEAR THE INTERSECTIONS. HAVING THE ABS TAKE OVER PROVIDES A LAG TIME IN THE STOPPING OF THE CAR AND EACH TIME I HAVE GONE PAST THE STOP SIGN AND SLIGHTLY INTO THE INTERSECTION APPROXIMATELY 5 FEET INTO THE PATH OF OTHER VEHICLES. I AM AN ENGINEER WITH NASA AND KNOW WHAT I AM DOING AND HAVE BEEN TOLD THAT THIS IS A DESIGN FEATURE, BUT THIS FEATURE CAN AND HAS LEFT ME EXCEEDING MY PLANNED STOPPING DISTANCE AND COULD HAVE LEAD TO AN ACCIDENT. *TR

10/08/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 10/08/2010
Crash: No
Fire: No
Summary

ON 2010 PRIUS, BRAKES SEEM TO RELEASE, GENERALLY FOR A MOMENT, AT LOW SPEEDS WHEN GOING OVER A BUMP ON PASSENGER SIDE OF THE CAR. CAR SEEMS TO ACCELERATE MOMENTARILY, UNTIL BRAKES ARE HIT AGAIN. THIS HAS HAPPENED A NUMBER OF TIMES BUT IS SOMETIMES HARD TO RECREATE. CAR HAS 3000 MILES. DEALER SAYS BRAKES OPERATING AS DESIGNED AND RECALL ADJUSTMENT HAS BEEN MADE. *TR

10/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/24/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE TRAVELING 2 MPH THE CONTACT APPLIED THE BRAKES AND NOTICED THAT THEY WOULD NOT ENGAGE CAUSING THE CONTACT TO CRASH INTO A WALL. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED FOR THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500.

09/29/2010
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS WOULD NOT PROJECT FAR ENOUGH DOWN THE ROAD, CAUSING HIM TO HAVE TO DRIVE WITH THE HIGH BEAMS ON. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE HEADLIGHTS WERE LINED UP BUT THE FAILURE CONTINUED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

09/13/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE SYSTEM INDICATOR LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER COOLER PUMP HAD OVERHEATED. THE VEHICLE WAS REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 18,135.

09/13/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/22/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKB20U993******
Summary

WE WERE BACKING DOWN OUR DRIVEWAY IN OUR 2009 TOYOTA PRIUS. AS WE APPROACHED THE STREET OUR CAR SUDDENLY MADE A LOUD WHINING NOISE AND STARTED ACCELERATING BACKWARDS. BEFORE WE COULD DO ANYTHING, WE BACKED INTO THE CAR PARKED ACROSS FROM OUR DRIVEWAY. AFTER WE COLLECTED OURSELVES, WE DECIDED TO MOVE THE CAR OUT OF THE STREET INTO OUR DRIVEWAY. THE SUDDEN ACCELERATION HAPPENED AGAIN, BUT THIS TIME MY HUSBAND REACHED OVER AND HIT THE PARK BUTTON AND WE STOPPED BEFORE WE HIT ANYTHING. I HAVE DRIVEN OUR OTHER TWO CARS DOWN OUR LONG DRIVEWAY SINCE, AND WE ONLY USE THE ACCELERATOR TO START THE CAR MOVING. AFTER THAT, WE ARE BRAKING ALL THE WAY DOWN THE DRIVE. THE ACCELERATION OCCURRED NEAR THE STREET WHERE WE PAUSE TO CHECK ON THE TRAFFIC. NOW THAT I HAVE CHECKED MYSELF WITH OUR OTHER CARS, I AM SURE I DID NOT HAVE MY FOOT ON THE ACCELERATOR PEDAL AT THE BOTTOM OF THE DRIVE, AS I BRAKE ALL THE WAY DOWN. OUR PRIUS IS OVER AT THE DEALER, AND WE HAVE FILED A COMPLAINT WITH TOYOTA. WE ARE AFRAID OF THE CAR. WE DID HAVE THE CAR FIXED AT THE RECALL. *TR

09/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DESPITE THE COMPUTER UPDATE FOLLOWING THE RECALL MY 2010 TOYOTA PRIUS CONTINUES TO HAVE BRAKING PROBLEMS. SINCE THE UPDATE THE CAR ACCELERATES SLIGHTLY WHEN AN UNEVEN ROAD SURFACE IS ENCOUNTERED WHILE BRAKING. TOYOTA SAYS THIS IS NORMAL OPERATION. *TR

08/30/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/27/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT LESS THAN 5 MPH, THE CONTACT WAS COMING TO A STOP TO PARK HER VEHICLE WHEN THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES WERE APPLIED WHERE THEY DID NOT ENGAGE. THE VEHICLE CRASHED INTO A BRICK WALL AND THERE WERE FRONT END DAMAGES AND NO INJURIES. THE VEHICLE WAS TOWED TO A TOYOTA COLLISION SHOP. THERE HAVE BEEN NO DIAGNOSTIC TEST TO INDICATE WHY THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE AND CURRENT MILEAGE WAS 6000.

08/27/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/08/2010
Crash: No
Fire: No
Summary

MY TOYOTA PRIUS HEADLIGHTS GO OFF FREQUENTLY WHILE DRIVING. I MUST TURN THEM OFF AND ON TO HAVE THEM COME BACK ON. IT USED TO BE ONE OR THE OTHER AT A TIME, HOWEVER NOW BOTH LIGHTS WILL GO OFF AT ONCE. I WAS DRIVING IN VERY DARK CONDITIONS WHEN IT HAPPENED LAST TIME AND THE ROAD WAS PITCH BLACK. THE FACT THAT IT WAS LATE AT NIGHT IS THE ONLY WAY I KNEW BOTH LIGHTS WERE OUT. IF I AM DRIVING AT DUSK OR DAWN, IT IS A MAJOR SAFETY CONCERN BECAUSE IT WOULD BE DIFFICULT TO TELL THAT MY LIGHTS ARE OFF WHILE I'M DRIVING, BUT VERY DIFFICULT FOR OTHERS TO SEE ME COMING DOWN THE ROAD. IT ONLY TAKES A FEW SECONDS FOR AN ACCIDENT TO HAPPEN. THE TOYOTA DEALERSHIP ACKNOWLEDGED THAT IT IS A KNOWN ISSUE AND INITIALLY SAID THAT THE REPLACEMENT WOULD BE COVERED. THEN CAME BACK AND SAID THEY HAVE NOT BEEN RECALLED SO IT WOULD BE OUT OF MY POCKET. I WAS ALSO TOLD THAT I COULD JUST CONTINUE TO TURN THE LIGHTS ON AND OFF WHEN IT HAPPENS BECAUSE THE LIFE OF THE BULBS SHOULD NOT BE UP YET. THAT IS NOT A GOOD SOLUTION TO ME BECAUSE I DON'T ALWAYS KNOW WHEN ONE OR BOTH LIGHTS GOES OUT AND WHEN IT MIGHT BE DIFFICULT FOR OTHER DRIVERS TO SEE ME. I FEEL THAT THIS IS A KNOWN HAZARD THAT SHOULD BE RECTIFIED BY RECALLING/REPLACING THESE BULBS. *TR

08/26/2010
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 08/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

BRAKE FAILURE. 2010 TOYOTA PRIUS IV -- THE VEHICLE'S BRAKES LOSE PRESSURE AND THE BRAKE PEDAL LOSES PRESSURE (REGARDLESS OF HOW HARD I PRESS ON THE BRAKES AS THIS IS HAPPENING). THE BRAKES ARE TEMPORARILY DISABLED AND THE VEHICLE UNEXPECTEDLY ACCELERATES AS A RESULT OF ITS MOMENTUM PRIOR TO INITIALIZING THE BRAKES. THE FAILURE OCCURS WHEN THE VEHICLE PASSES OVER A DRAMATIC CHANGE IN THE TEXTURE/FRICTION OF THE ROAD SURFACE. I HAVE EXPERIENCED THE FAILURE DOZENS OF TIMES, WHEN DRIVING OVER METAL SURFACES (MANHOLE COVERS, POTHOLE COVERS, TEMPORARY CONSTRUCTION COVERS, METAL EXPANSION INSERTS IN BRIDGES, ETC), AS WELL AS SMALL PATCHES OF CONDENSATION (SUCH AS SMALL PUDDLES UNDER A BRIDGE WHEN THE SURROUNDING ROAD IS DRY). THE FAILURE IS NOT RELATED TO HYDROPLANING, AND HAS OCCURRED AT SPEEDS AS LOW AS 15 MPH. THE FAILURE CAUSES THE VEHICLE TO ACCELERATE UNTIL A FEW SECONDS AFTER IT HAS PASSED OVER THE SLICK SURFACE. AFTER RETURNING TO THE REGULAR ROAD SURFACE, THE BRAKES SLOWLY REGAIN TRACTION AND RESUME THEIR FUNCTION OF SLOWING THE VEHICLE DOWN. THIS FAILURE OCCURS EVERY TIME THESE CRITERIA ARE MET -- REGARDLESS OF WHETHER ROAD CONDITIONS ARE WET OR DRY. SO FAR NO ACCIDENTS HAVE RESULTED FROM THIS FAILURE ON MY VEHICLE, BUT I HAVE BEEN UNABLE TO CONTROL THE PROBLEM OR DECREASE ITS EFFECTS. AGAIN, THIS PROBLEM OCCURS EVEN AT LOW SPEEDS, SUCH AS IN CITY TRAFFIC WHILE BRAKING TO STOP AT AN INTERSECTION. MANY TIMES IT HAS CAUSED ME TO NEARLY HIT THE VEHICLE IN FRONT OF MINE. SO I HAVE BEEN FORCED TO LEAVE AN EXTRA 40 FEET BETWEEN MY VEHICLE AND ANYTHING IN FRONT OF ME, WHICH IS NOT ALWAYS FEASIBLE BECAUSE I LIVE IN AN URBAN AREA. I HAVE ALREADY TAKEN THIS VEHICLE INTO THE TOYOTA DEALERSHIP AS PART OF THEIR RECALL TO FIX THE SOFTWARE WHICH CONTROLS THE INTERACTIONS BETWEEN THE HYBRID BRAKES AND THE NORMAL DISK BRAKES. LOCAL DEALERSHIPS HAVE CONSISTENTLY DENIED THAT THERE IS A PROBLEM WITH THE VEHICLE AND THE TOYOTA COMPANY WILL NOT RETURN MY PHONE CALLS. *TR

08/24/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/22/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS OCCASIONAL LOSS OF BRAKE PERFORMANCE IMMEDIATELY UPON START-UP OF VEHICLE. ON 4 SEPARATE OCCASIONS, THERE WAS NOTED LOSS OF BRAKING CAPABILITY AFTER SHIFTING INTO REVERSE IMMEDIATELY AFTER TURNING ON THE IGNITION. THIS CAUSED THE BRAKE PEDAL TO FEEL HARD, AND ALLOWED THE CAR TO SLOWLY MOVE AGAINST THE OPERATOR'S INTENTIONS. AFTER ABOUT 5 SECONDS, THE BRAKES BEGIN TO FUNCTION NORMALLY. A TOYOTA DEALERSHIP TOLD ME IT TAKES A FEW SECONDS FOR BRAKE PRESSURE TO COME UP AFTER STARTING THE VEHICLE AND THAT I SHOULD WAIT BEFORE SHIFTING INTO GEAR. THIS INSTRUCTION SEEMS COUNTERACTIVE TOWARDS SAFETY, AND THE VEHICLE SHOULD NOT BE ALLOWED TO SHIFT INTO GEAR UNTIL BRAKE PRESSURE IS PRESENT. A SIMPLE SOFTWARE UPDATE SHOULD BE ABLE TO ADDRESS THIS CONCERN. *TR

08/24/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

SQUEALING NOISE FROM BRAKES/WHEELS WHEN I PRESS BRAKES ON MY BRAND NEW 2010 TOYOTA PRIUS. IT'S LITERALLY CAUSING ME HEADACHES AFTER DRIVES AND IS A BIG HEALTH HAZARD. I HAVE TAKEN THE CAR TWICE TO MY DEALERSHIP THAT SOLD THE CAR AND THEY ARE RECOGNIZING THE NOISE BUT TELLING THAT IT IS NORMAL FOR ALL PRIUS. IF THAT'S THE CASE THEN IT'S A DEFECT IN PRIUS AS SQUEALING NOISE THAT CAUSES HEADACHES SHOULD NOT BE NORMAL. ALSO, I AM NOT THE ONLY ONE FACING THIS. PLEASE CHECK HUNDREDS OF SIMILAR COMPLAINTS ON PRIUSCHATFORUMS THROUGH LINK: HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/68563-SQUEAKING-SOUND-WHEELS-DURING-ROLLING-START-BRAKE-NOISE-MERGED.HTML. *TR

08/24/2010
Components: POWER TRAIN
Incident Date: 06/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS BACKING MY 2010 PRIUS OUT OF THE GARAGE AND THE VEHICLE LUNGED QUICKLY WHEN I LET OFF THE BRAKE. WHEN I PRESSED THE BRAKE TO STOP, IT JERKED TO A STOP. I LET OFF THE BRAKE AGAIN AND IT TOOK OFF. THIS PROCESS OF LUNGING AND JERKING REPEATED UNTIL I BACKED ALL THE WAY OUT OF THE DRIVEWAY AND PUT THE CAR INTO DRIVE. IT SCARED ME. I DID SOME RESEARCH AND A LOT OF OTHER PEOPLE HAVE EXPERIENCED SIMILAR ISSUES. IN FACT, THERE ARE 27 PAGES OF PEOPLE WITH SIMILAR PROBLEMS AT THE FOLLOWING LINK HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/65875-BRAKING-IN-REVERSE-16.HTML#POST995838. *TR

08/22/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY 2010 TOYOTA PRIUS HAS ALWAYS HAD PROBLEMS BRAKING OVER BUMPY ROADS. AT CERTAIN SPEEDS FIRM BRAKING OVER BUMPS CAUSES THE WHEELS TO FEEL LIKE THEY ARE SLIPPING. TOYOTA RECALLED THE VEHICLE, AND PERFORMED SOFTWARE UPGRADES THAT I FEEL DID NOTHING TO IMPROVE THE SITUATION. I RECENTLY BROUGHT THE CAR BACK TO BE SERVICED AND MENTIONED THAT IT WAS STILL SLIPPING OVER BUMPS BUT THEY CLAIMED THAT THEY COULD NOT REPLICATE THE PROBLEM. THIS IS NOT ONE SPECIFIC INCIDENCE BUT MULTIPLE INSTANCES. *TR

08/20/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM 2 MPH WHEN THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL FELL FARTHER INTO THE FLOORBOARD THAN NORMAL. THE VEHICLE WENT OVER A CURB, SIDEWALK AND OVER A GRASSY AREA BEFORE CRASHING INTO ANOTHER VEHICLE. THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING A DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,000. UPDATED 11/23/10 *BF UPDATED 11/23/10

08/18/2010
Components: STEERING
Incident Date: 05/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY WIFE AND 2 DAUGHTERS WERE DRIVING ON INTERSTATE 90/94 WHEN THE ENTIRE STEERING COLUMN SLOWLY DROPPED. I DOUBLE CHECKED THE LEVER UNDERNEATH TO ADJUST IT, BUT THAT WAS TIGHT. I COULD SEE WIRES AND BOLTS WHERE THE COLUMN HAD DROPPED SEVERAL INCHES. I LIFTED THE COLUMN UP AND THOUGHT IT WOULD LOCK IN OR CLICK BACK IN PLACE. WHEN I DID THIS, THE ENTIRE COLUMN COLLAPSED IN MY LAP. AN ALARM SOUNDED AND I HAD NO CONTROL OF THE STEERING WHILE GOING 70 MPH. SOMEHOW I MANAGED TO GET THE VEHICLE TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE DEALERSHIP. DEALER FIXED THE VEHICLE AND WROTE, "UPPER STEERING COLUMN PLATE CAME OUT OF BRACKET, POSSIBLY NOT LOCKED IN ALL THE WAY FROM FACTORY." DEALER HAD A FIELD TECH COME LOOK AT AND TAKE PICTURES. APPROXIMATELY 2-3 WEEKS LATER HAD A CALL FROM THE DEALER SAYING SOME ENGINEERS WANTED TO REPLACE MORE PARTS AND WANTED VEHICLE AGAIN. THIS TIME THEY REPLACED THE ENTIRE COLUMN RATHER THAN FIXING PIECES. AT THIS POINT WE HAD NO FAITH IN THE VEHICLE AND BEGAN DEALING WITH TOYOTA TO GET A NEW VEHICLE AS THIS PRIUS ONLY HAD 6,293 MILES. *TR

08/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/27/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

1. PULLING IN TO A PARKING SPACE, SLIGHT UPHILL ANGLE, STEPPED ON BRAKE AND CAR LURCHED FORWARD OVER A BARRIER AND INTO ANOTHER VEHICLE. 2. THE VEHICLE GAVE NO PRIOR INDICATION OF A PROBLEM. EXTENSIVE DAMAGE TO HOOD, BUMPER, RIGHT FENDER AND RADIATOR. 3. VEHICLE WAS TOWED TO A REPAIR FACILITY. ONCE REPAIRED, VEHICLE WAS TAKEN TO DEALER FOR DIAGNOSTIC OF BRAKE FAILURE PROBLEM WHERE IT CURRENTLY REMAINS. *TR

08/16/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/11/2010
Crash: No
Fire: No
Summary

2010 PRIUS WHEN ATTEMPTING TO STOP IF VEHICLE HITS BUMPS, POTHOLES, MANHOLES, ETC., THE VEHICLE BRAKING SYSTEMS LETS GO FOR A MOMENT AND THE VEHICLE WILL KEEP MOVING FORWARD. I HAVE HAD MY PRIUS INTO MY SERVICE DEPARTMENT FOR THE "RECALL" BUT THE PROBLEM CONTINUES. MY SERVICE DEPARTMENT HAS BEEN IN CONTACT WITH TOYOTA WHO TELLS THEM IT IS A CHARACTERISTIC OF THE VEHICLE AND TO ADVISE OWNER OF SUCH. THIS IS A CLEAR SAFETY ISSUE WITH THE VEHICLE. MY FAMILY WILL NOT DRIVE THE CAR AND MY FRIENDS WON'T GET IN THE CAR BECAUSE OF THIS PROBLEM. I WAS TOLD TO EITHER LIVE WITH THE VEHICLE OR TRADE IT IN. NOT AN ACCEPTABLE ANSWER IN MY BOOK. THIS CAN HAPPEN WITH THE VEHICLE 5 OR MORE TIMES A DAY DEPENDING ON WHERE I AM DRIVING. *TR

08/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH OVER ROUGH TERRAIN THE CONTACT APPLIED THE BRAKES AND THEY FAILED TO ENGAGE. THE VEHICLE WAS NOT REPAIRED NOR WAS THERE A DIAGNOSTIC TEST PERFORMED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 6000.

08/11/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TWICE NOW MY BRAND NEW 2010 PRIUS IV HAS FAILED TO ACCELERATE WHEN I WAS DRIVING. JUNE 16 PURCHASED THE CAR. JUNE 22 AT A STOP LIGHT ON A SURFACE STREET, CONTINUED ON GREEN LIGHT, CAR LOST POWER IN THE INTERSECTION AND I COASTED TO A STOP. RESTARTED, AND FINE UNTIL AUGUST 3, 1443 MILES ON THE CAR, WHEN I STOPPED FOR GAS, CONTINUED ON TO THE HIGHWAY, UP TO 65 MPH, AND CAR LOST POWER AGAIN, WOULD NOT ACCELERATE, WENT DOWN TO 42 MPH, AND I COASTED TO THE SHOULDER. TURNED OFF POWER. RESTARTED, AND FINE AGAIN. *TR

08/06/2010
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY PRIUS ENGINE WOULD NOT CUT OFF WHILE I HAD MY WIFE'S AVALON ELECTRONIC KEY IN MY POCKET TOUCHING MY PRIUS ELECTRONIC KEY. I WAS SITTING STILL BUT EACH TIME I CUT OFF THE ENGINE BY HOLDING DOWN THE POWER BUTTON, WITH MY FOOT ON THE BRAKE, THE ENGINE WOULD START BACK UP. IT WASN'T UNTIL I MOVED THE AVALON KEY FROM MY VEHICLE THAT THE PRIUS RESTORED NORMAL ACTIONS. COULD THIS CONTRIBUTE TO THE PROBLEMS WITH TOYOTA'S PRODUCTS? *TR

08/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/13/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNED A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM 2 MPH WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS UNABLE TO STOP THE ACCELERATION AS THE VEHICLE CRASHED INTO THE ASPHALT OF A DRIVEWAY. THE CONTACT SUSTAINED MODERATE INJURIES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE MANUFACTURER SENT AN INVESTIGATOR TO FURTHER INSPECT THE FAILURE. THE INVESTIGATOR STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY, CAUSING THE FAILURE. THE CONTACT WAS ADVISED THERE WERE NO FAILURES FOUND IN THE VEHICLE. THE CONTACT REFUSED TO DRIVE THE VEHICLE AND PURCHASED A NEW VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1,700. UPDATED 11/19/10. *LJ THE CONSUMER STATED SHE HAD NO CONTROL OF THE VEHICLE, IT JUST SUDDENLY ACCELERATED ON ITS OWN. THE VEHICLE JUMPED OVER A CURB BORDERING THE PARKING LOT, THEN OVER A DRAINAGE DEPRESS/GRASS MEDIAN THROUGH A SIZEABLE SHRUB EDGE. THE VEHICLE THEN SLAMMED INTO A CONCRETE SIDEWALK AND DOWN TO THE STREET CURB, FINALLY STOPPING WITH THE MOTOR OFF AND HAVING BLOWN TWO TIRES. UPDATED 12/01/10*JB

08/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA PRIUS 2010, MY PROBLEM IS SOMETIMES THE GAS PEDAL DOES NOT RELEASE WHEN TRYING TO STOP, I HAVE FOUND THAT BY RELEASING THE BRAKE PEDAL THE THROTTLE RELEASES, THIS ALWAYS HAPPENS UNDER THE SPEED OF 40 MPH. THIS PROBLEM IS ALWAYS RANDOM, AND YOU NEVER KNOW WHEN IT WILL HAPPEN, IT HAS HAPPENED ABOUT 30 TIMES SO FAR, THIS STARTED ABOUT 6 MONTHS AGO. IS THIS PROBLEM PART OF THE RECALL. *TR

07/31/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

THE CRUISE CONTROL DISENGAGE MECHANISM IN MY 2010 TOYOTA PRIUS DOES NOT DISENGAGE QUICKLY ENOUGH WHEN DEPRESSING THE BRAKE. I HAVE TO PRESS THE BRAKE HARDER THAN ANY PRIOR VEHICLES I HAVE OWNED TO KILL THE CRUISE CONTROL AND IF I RELEASE THE BRAKE BEFORE THE CRUISE CONTROL IS RELEASED THEN THE CAR LURCHES FORWARD. THIS IS A SAFETY ISSUE WITH THIS VEHICLE AND I CALLED TOYOTA AND THEY SAID THAT THERE IS NO SAFETY ISSUE AND WOULD NOT SPEAK TO ME FURTHER ABOUT IT WITHOUT GOING TO THE DEALER. THE DEALER HAD ALREADY TOLD ME THAT IT IS OPERATING NORMALLY AND THAT THIS IS HOW THE 2010 NEW PRIUS MODEL YEAR OPERATES. I HAVE A 2006 PRIUS AS WELL AND THE CRUISE DISENGAGES NORMALLY. MANY OTHER PEOPLE HAVE EXPERIENCED THIS ISSUE AND HAVE DOCUMENTED THEIR EXPERIENCES ON THE FORUM PRIUSCHAT.COM . THEY HAVE EVEN FIXED THE PROBLEM THEMSELVES BY MOVING THE CRUISE CONTROL DISENGAGEMENT CLOSER TO THE TOP OF THE BRAKE PEDAL. OTHERS HAVE REPORTED THAT THEY CAN DEPRESS THEIR BRAKES AND SLOW DOWN THE VEHICLE WITHOUT THEIR BRAKE LIGHTS COMING ON AND THIS IS THE SAME PROBLEM BECAUSE THE BRAKE LIGHTS AND CRUISE CONTROL KILL SWITCH ARE LINKED TOGETHER. *TR

07/30/2010
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE FIRST TIME I DROVE MY BRAND NEW 2010 TOYOTA PRIUS AT NIGHT AND THE DASHBOARD CLUSTER WAS ILLUMINATED, I SAW WHAT APPEARS TO BE SMUDGES ON THE INSIDE OF THE SPLIT SCREEN. THE DEFECTS APPEAR ONLY ON THE PORTION OF THE SPLIT SCREEN THAT REGULATES THE HYBRID SYSTEM -- IN OTHER WORDS, THE COMPUTER THAT CONTROLS THE CAR. I BROUGHT THE CAR TO MY LOCAL TOYOTA DEALERSHIP FOR A WARRANTY REPAIR. THEY STATED "SOME TYPE OF FLUID OR CLEANER HAS GOTTEN BEHIND THE CLUSTER AND SPOTTED. NOT COVERED BY WARRANTY." IF THIS WERE CORRECT, AND IT IS NOT, THE SCREEN WOULD HAVE TO BE POROUS; WHICH IN ITSELF WOULD BE A MANUFACTURING DEFECT. I CONTACTED TOYOTA CUSTOMER SERVICE IN CALIFORNIA AND THEY STAND BY THE DEALER AND STATE "THIS IS NOT A DEFECT TOYOTA MOTORS WILL COVER. WE CONSIDER YOUR CASE CLOSED." MY PRIVATE MECHANIC THINKS THERE MIGHT BE A PROBLEM WITH THE EVAPORATOR BEHIND AND INTEGRATED WITH THE DASH - COUPLED WITH THE HEAT & HUMIDITY - WHICH MIGHT BE CAUSING THE BLOTTING OUT OF PORTIONS OF THE HYBRID SCREEN CLUSTER. FURTHER, HE TELLS ME THAT WHETHER OR NOT THIS CAN EFFECT THE SAFETY OF THE HYBRID SYSTEM AND THE OPERATION OF THE VEHICLE, HE DOES NOT KNOW. HE STATES THAT IN ORDER TO DETERMINE WHAT IS CAUSING THIS THE COMPLETE DASH ASSEMBLY MUST BE REMOVED. I CANNOT BELIEVE TOYOTA MOTOR CORPORATION HAS LEARNED NOTHING FROM THEIR MISTAKES OF THE RECENT PAST AND IS DENYING ANY RESPONSIBILITY ON THE PART OF THE MANUFACTURER OF THIS BRAND NEW AUTOMOBILE. I BELIEVE THIS PROBLEM IS A MANUFACTURING DEFECT THAT HAS PROBABLY SHOWN UP ON OTHER VEHICLES AND WILL CONTINUE TO SHOW UP ON ADDITIONAL VEHICLES NO MATTER HOW ADAMANTLY TOYOTA MOTOR CORPORATION DENIES IT IS A MANUFACTURING DEFECT. I WATCHED WHAT I THOUGHT WERE SINCERE APOLOGIES BY MR. TOYOTA WHEN HE APPEARED BEFORE THE UNITED STATES CONGRESS. LOOKS AS THOUGH NOTHING HAS CHANGED IN CORPORATE JAPAN TOYOTA. *TR

07/27/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 07/27/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WAS DRIVING PRIUS 2010 MODEL II WITH BRAKE SOFTWARE APPLIED BY DEALER ABOUT 1.5 MONTHS AGO. TODAY (7/27/2010) I EXITED HIGHWAY AND BEGAN GENTLE BRAKING ON OFFRAMP, AS SUGGESTED BY MANUAL TO MAXIMIZE REGENERATION. ABOUT HALF-WAY DOWN OFFRAMP, I REALIZED CAR IN FRONT OF ME WAS COMPLETELY STOPPED AND THAT I HAD TO STOP MUCH MORE QUICKLY THAN I WAS PLANNING TO. I DON'T RECALL BEING PARTICULARLY DISTRACTED, BUT I CAN'T RULE OUT I NOTICED THE STOPPED VEHICLE LATER THAN I SHOULD HAVE. IN ANY EVENT, I'M NOT SURE HOW HARD I PRESSED THE BRAKES, BUT I RECALL DISTINCTLY THINKING "OH, MY GOD. NOTHING IS HAPPENING" AND 1-2 SECS LATER I PLOWED INTO THE CAR IN FRONT OF ME. THE COLLISION WAS HARD ENOUGH TO CAUSE TEMPORARY PAIN TO THE DRIVER IN FRONT OF ME, BUT NO AIR BAGS WERE DEPLOYED AND THE PRIUS APPEARS TO NOT HAVE MAJOR FRONTAL DAMAGE - HOOD IS BENT BACK AND MAYBE SLIGHT FRAME DISTORTION => THE IMPACT CLEARLY WAS NOT AT THE ~40-50 MPH I WAS GOING WHEN JUST EXITING THE HIGHWAY, SO SOME BRAKING CLEARLY DID OCCUR -- BUT I HAVE THE DISTINCT FEELING THAT MY PREVIOUS CAR (SUBARU OUTBOOK) WOULD HAVE EASILY STOPPED IN TIME. AFTER ACCIDENT, I TESTED BRAKES BY GOING 15-20 MPH IN PARKING LOT AND BRAKING HARD. ALWAYS STOPPED QUICKLY, I'M GUESSING W/100% FRICTION BRAKING. SO BRAKES ARE PROBABLY NOT "DEFECTIVE" IN SENSE OF LOST HYDRAULIC FLUID, ETC... BUT I HAVE NEVER BEFORE EXPERIENCED THE FEELING "I'M NOT STOPPING" EXCEPT ONCE WHEN LOSING TRACTION ON ICY ROAD WITH A NON-HYBRID. THE FACT HAD TIME TO THINK THIS THOUGHT AT ALL PROBABLY MEANS MAYBE 0.5-1.5 SEC PASSED WHILE BRAKING INEFFECTIVE. CHECKED FOR TIRE/SKID MARKS ON ROAD OR EVIDENCE OF STRONG TIRE WEAR AND FOUND NONE, WHILE I HAVE ON OTHER CARS WHEN I HAVE HAD TO BRAKE HARD => PRIUS NOT BRAKING HARD DESPITE EMERGENCY. SEEM TO HAVE BEEN CAUGHT IN TRANSITION BETWEEN REGEN & FRICTION MODE? THIS IS STILL DISCUSSED IN PRIUS FORUMS -- SOFTWARE FIX NOT GOOD ENOUGH!? THIS IS POTENTIALLY VERY DANGEROUS. BTW,CAR WAS IN "ECO" MODE. *TR

07/27/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/23/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

CASE OF SUDDEN UNINTENDED ACCELERATION IN A NEW 2010 TOYOTA PRIUS: I WAS PARKING MY CAR IN A PULL-IN PARKING SPOT IN AN OFFICE BUILDING PARKING LOT. WHILE STRAIGHTENING THE CAR OUT IN THE SPOT, IT SUDDENLY ACCELERATED OUT OF CONTROL AND JUMPED A CURB IN FRONT OF LANDSCAPED SHRUBBERY. A LARGE WOODY BUSH, AND SOFT DIRT STOPPED THE VEHICLE. NO ONE ELSE WAS INVOLVED IN THE ACCIDENT. THE CAR HAS ONLY 2200 MILES ON IT. THE CAR IS CURRENTLY BEING HELD BY THE DEALER, TOYOTA SCION OF EATONTOWN, NJ. *TR

07/22/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I HAVE BEEN EXPERIENCE MOMENTARY LOSS OF BRAKING POWER WHILE DRIVING MY 2010 PRIUS ON ROUGH ROAD SURFACE OR POTHOLES MORE THAN 30 TIMES SINCE I OWN THIS VEHICLE. I FILED A COMPLAINT (ODI #10304434) BACK IN FEB 3RD. 2010 BEFORE THE RECALL FROM TOYOTA. MY PRIUS WAS INCLUDED IN THE RECALL, SO I BROUGHT THE VEHICLE BACK TO TOYOTA SERVICE CENTER FOR THE RECALL. TOYOTA UPDATED THE ABS ECU SOFTWARE ON MY PRIUS ON FEB. 2010. SINCE TOYOTA UPDATED THE SOFTWARE FOR THE RECALL, I STILL EXPERIENCE THE SAME PROBLEM MULTIPLE TIMES, AND IT IS NOT ONLY HAPPEN DURING SLOW AND STEADY APPLICATION OF BRAKES, ALSO HAPPEN WHEN I USE THE BRAKE IN MORE SUDDEN FASHION EVEN AT MODERATE SPEED (30-40MPH). I BROUGHT MY PRIUS BACK TO THE TOYOTA SERVICE CENTER AGAIN IN MAY 2010 TO RECHECK THE ABS ECU SOFTWARE, AND THEY SAID THE SOFTWARE IS THE LATEST UPDATED VERSION, AND MY BRAKING SYSTEM IS MEETING THE MANUFACTURE SPECIFICATION. HOWEVER, THIS PROBLEM IS STILL EXIST AS OF TODAY, AND MY CONCERN REGARDING SAFETY OF THIS VEHICLE IS GROWING BECAUSE THIS PROBLEM LEAD TO INCREASE VEHICLE STOPPING DISTANCE AND THUS RAISE THE LIKELIHOOD OF A CRASH OR ACCIDENT. *TR

07/18/2010
Components: EQUIPMENT
Incident Date: 07/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

MUSTY SMELL COMING FROM AIR CONDITION FROM MY TOYOTA PRIUS 2010. *TR

07/17/2010
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

NEW 2010 PRIUS LL COMMUTER CAR SUDDENLY ACCELERATES OR SCOOTS WHEN BOTH FEET ARE ON THE BRAKE. THE VEHICLE TAKES THE SAME ROUTE TO AND FROM WORK DAILY. ON EVERY TRIP, WHEN THE RIGHT FRONT WHEEL PASSES OVER A RECESSED MANHOLE, THE VEHICLE ACCELERATES. I IMMEDIATELY PUSH HARDER ON THE BRAKE TO STOP THE VEHICLE. THE MANHOLE IS ABOUT 30 FEET IN FRONT OF AN INTERSECTION, SO I AM ALREADY DECELERATING AND BRAKING WHEN I CROSS OVER THE MANHOLE. THIS IS SCARY BECAUSE, IF I THE CAR DOESN'T STOP, IT WILL TAKE ME OUT INTO THE MIDDLE OF THE INTERSECTION. BOTH FEET ARE ON THE BRAKE. I HAVE DRIVEN FOR OVER 40 YEARS, AND THIS THE STRANGEST THING I HAVE EVER EXPERIENCED. *TR

07/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/16/2010
Crash: Yes
Fire: No
Summary

TL* THE CONTACT'S BROTHER OWNED A 2010 TOYOTA PRIUS. THE CONTACT STATED HER BROTHER DIED IN A HEAD ON CRASH. WHILE HE WAS DRIVING AT APPROXIMATELY 65MPH NORTH BOUND, A TRUCK WAITING AT A TRAFFIC LIGHT WAS REAR ENDED BY ANOTHER TRUCK PUSHING THE TRUCK INTO THE CONTACT'S BROTHER LANE OF TRAFFIC. THE CONTACT STATED WITNESSES ADVISED HER THAT BRAKES FAILED ON HER BROTHER'S VEHICLE AND HE WAS NOT ABLE TO BRING THE VEHICLE TO STOP WHEN HE SAW THE TRUCK APPROACHING. THE POLICE REPORT WAS NOT AVAILABLE. THE VIN WAS UNKNOWN. THE FAILURE AND THE CURRENT MILEAGE WAS 21,000.

07/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

TOYOTA PRIUS ACCELERATES SUDDENLY WHEN DRIVEN OVER BUMPS, SUCH AS SPEED BUMPS OR OTHER BUMPS IN THE ROAD, USUALLY WHEN GOING UNDER 30MPH, AND OFTEN WITH THE BRAKES BEING LIGHTLY PRESSED. *TR

07/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TOYOTA PRIUS BRAKING PROBLEM; I HAD THE "RECALL" FIX APPLIED; I HAVE NOTICED IN THE LAST TWO WEEKS THAT THE CAR HAS STARTED TO HAVE BRAKE FAILURE AGAIN WHEN GOING OVER BUMPY SURFACES. IT HAD BEEN FINE FOR A WHILE, BUT THIS STARTED HAPPENING AGAIN. I HAVE CONTACTED DEALERSHIP REGARDING THE SAME. *TR

07/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER SHE DROVE OVER A POT HOLE OR RAILROAD TRACKS THE BRAKING SYSTEM DID NOT FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE FAILURE WAS DUE TO A DESIGN FLAW. THE VEHICLE WAS NOT REPAIRED. UPDATED 10/28/10.*LJ UPDATED 10/28/10

07/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKES DO NOT WORK WHEN DECELERATING AND ROAD IS UNEVEN OR BUMPY. WE TOOK THE CAR IN FOR THE RECALL FIX AND THE PROBLEM PERSISTS. BRAKE FAILURE HAPPENS 3-4 TIMES/ WEEK DRIVING IN SEATTLE. *TR

07/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

WHEN ATTEMPTING TO STOP OUR 2010 TOYOTA PRIUS, THE CAR LURCHED FORWARD, AND CONTINUED TO MOVE. I LET OFF THE BRAKE PEDAL, AND REAPPLIED THE BRAKES, BUT THEY DID NOTHING FOR ABOUT 30 SECONDS - AT WHICH POINT THE CAR STOPPED. AFTER CONTACTING BOTH OUR TOYOTA DEALERSHIP, AND THE TOYOTA CUSTOMER SERVICE DEPARTMENT, THEY WILL NOT LOOK AT THE CAR UNTIL NEXT WEEK. *TR

07/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS LOSES BRAKING ABILITY AND LUNGES FORWARD WHILE BRAKING ON ANY UNEVEN SURFACE I.E. POTHOLE, MANHOLE COVER, BUMP METAL PLATE OR STRIP, ETC... THIS HAS LEAD TO SEVERAL NEAR MISS COLLISIONS AND DUE TO THE AMOUNT OF TIME I SPEND IN THE CAR HAPPENS AN AVERAGE OF 3 TIMES PER DAY. BECAUSE I FEAR FOR MY OWN SAFETY I DO NOT ALLOW PASSENGERS IN MY CAR AND I WILL NOT LET ANYONE ELSE DRIVE MY CAR. I'VE HAD TO ADJUST MY DRIVING TO TRY AND COMPENSATE FOR NO BRAKING ABILITY AT ANY GIVEN TIME. I HAVE NOW REPORTED THIS PROBLEM TO MY DEALER TOYOTA OF MERRILLVILLE IN PERSON 3 TIMES AND OVER THE PHONE ON SEVERAL OCCASIONS AND EACH TIME I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE PROBLEM AND THEREFORE THERE WAS NO FIX THEY COULD OFFER. THEY ALSO TELL ME THAT I AM THE ONLY CUSTOMER REPORTING THIS TYPE OF CONCERN BUT I HAVE BEEN ABLE TO CONNECT WITH MANY PRIUS OWNERS EXPERIENCING THIS LOSS OF BRAKING WHILE OVER UNEVEN PAVEMENT. I BELIEVE TOYOTA IS DOWNPLAYING THIS PROBLEM AT THE RISK OF PUBLIC SAFETY. *TR

06/29/2010
Components: TIRES
Incident Date: 05/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES PROBLEM WITH TIRE AND REQUEST FINANCIAL RELIEF *TGW THE CONSUMER STATED THE TPMS LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO A SERVICE STATION, BUT THEY WERE UNABLE TO FIND A LEAK, SO AIR WAS ADDED BECAUSE THE TIRE WAS LOW. WHEN THE CONSUMER LEFT THE SERVICE STATION, THE LIGHT WENT OUT. THE NEXT TIME HE DROVE THE VEHICLE, THE LIGHT ILLUMINATED AGAIN. AS THE CONSUMER WAS DRIVING, ANOTHER MOTORIST ALERTED HIM TO LET HIM KNOW HIS TIRE WAS GOING FLAT. THE NEXT DAY, THE CONSUMER DROVE TO SEARS AND THEY INSPECTED THE TIRE AND FOUND A GASH, WHICH MEANT THE TIRE COULD NOT BE REPAIRED AND HAD TO BE REPLACED. *JB

06/29/2010
Components: EXTERIOR LIGHTING
Incident Date: 06/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U787******
Summary

DRIVING HOME FROM DINNER, MY DRIVER'S SIDE HEADLIGHT WENT OUT AGAIN. I TURNED OFF MY HEADLIGHTS, THEN BACK ON AND BOTH LIGHTS CAME BACK ON. THERE IS DEFINITELY SOMETHING WRONG WITH THE ELECTRICAL SYSTEM SUPPORTING THE LIGHTING. THIS IS A SAFETY HAZARD AND IT NOW HAS ME NERVOUS EVERY TIME I GET ON THE ROAD THAT BOTH LIGHTS COULD GO OUT AT ANY TIME PRE-DAWN, DUSK OR NIGHT. IT IS LIKELY MAKING PRIUS OWNERS FOCUS TOO MUCH ON WATCHING FOR SIGNS THEIR HEADLIGHTS ARE STILL ON INSTEAD OF CONCENTRATING ON THEIR DRIVING. *TR

06/28/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

GRABBING BRAKES: PARKED AND SAT IN THE CAR ON A SLIGHT INCLINED DRIVEWAY FOR SOME TIME LISTING RADIO. WHEN I STARTED BACKING UP AND TRIED TO BRAKE, THERE WAS NO BRAKING AND THEN CLUNK CLUNK NOISE AND CAR STOPS, TRIED AGAIN, SAME THING NO BRAKING AND THEN LITTLE MORE PRESSURE ON BRAKES, CLUNK CLUNK NOISE CARS STOPS. THERE WAS NO WAY TO SMOOTHLY GLIDE THE CAR DOWN. THIS HAPPENED AROUND 5 TIMES. DURING LAST SERVICE I EXPLAINED DEALER ABOUT THE PROBLEM BUT THEY COULD NOT REPRODUCE IT. *TR

06/27/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHILE BRAKING AND THE CAR IS SLOWING DOWN TO BELOW ABOUT 10 MILES AN HOUR, IT WILL SURGE AHEAD IF IT GOES OVER ROUGH PAVEMENT OR A BUMP. THE ABS RECALL HAS BEEN PERFORMED ON THE CAR, AND IT WAS BROUGHT BACK INTO THE DEALER AFTER THE RECALL AND THE DEALER CONFIRMED THAT THE RECALL WAS APPLIED. THE DEALER CLAIMS THAT THIS BEHAVIOR IS "NORMAL". THE CAR HAS BEEN BACK TO THE DEALER TWO TIMES SO FAR. *TR

06/26/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT HAS THE PROBLEM WITH THE BRAKES SOMETIMES DIS-ENGAGING WHEN THE CAR GOES OVER UNEVEN OR SLIPPERY SURFACES. TOYOTA WAS UNABLE TO FIX THIS PROBLEM AFTER I BROUGHT IT IN FOR THE RECALL. THE PROBLEM REMAINS SO I AM STUCK DRIVING AN UNSAFE CAR. *TR

06/23/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/13/2010
Crash: No
Fire: No
Summary

LIKE ALL OTHER 2010 PRIUS COMPLAINTS, WHEN I APPLY THE BRAKES AND GO OVER A BUMPY SURFACE, THE BRAKES RELEASE CAUSING THE CAR TO JOLT FORWARD. I TOOK MY 2010 TOYOTA PRIUS IN TO THE DEALER DUE TO THE RECALL. THE SERVICE MANAGER STATED MY CAR WOULD BE FIXED IN LESS THAN THIRTY MINUTES. WHATEVER THEY WERE SUPPOSED TO DO TO FIX THE BRAKE PROBLEM DID NOT HAPPEN OR DID NOT WORK. MY CAR STILL JOLTS FORWARD WHEN I AM PRESSING ON THE BRAKES AND I HIT A BUMPY SURFACE. I AM SCARED FOR MY OWN SAFETY. IN ADDITION, I CANNOT HELP BUT WONDER WHAT THIS PROBLEM DOES TO MY TIRES. I HAVE HAD THE CAR SINCE JULY 2009 AND HAVE GOTTEN TWO FLAT TIRES IN THE PAST 11 MONTHS! I HAVE PUT SO MUCH TIME AND MONEY IN TO THIS CAR, AND I HAVEN'T EVEN HAD IT FOR A FULL YEAR. *TR

06/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN DRIVING OVER A POT HOLE OR ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD EXHIBIT A DELAY IN BRAKING. THE BRAKES WOULD HESITATE TO ENGAGE WHEN DEPRESSED. THE DEALER ADVISED THE VEHICLE WAS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR; ANTILOCK: CONTROL UNIT/MODULE) AND RECEIVED THE RECALL REPAIRS. THE FAILURE PERSISTED AFTER REPAIRS. IN ADDITION, THE BRAKES WOULD SPORADICALLY BECOME STUCK WHEN BRAKING IN REVERSE AND THE THEN WOULD BEGIN TO JERK VIOLENTLY. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 11,786.

06/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN DRIVING DOWNHILL AND ATTEMPTING TO BRAKE, THE BRAKES WOULD NOT ENGAGE AND INTERMITTENTLY COULD NOT BE DEPRESSED. THE CONTACT HAD RECEIVED REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND NO FURTHER REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS CONTACTED VIA EMAIL AND THE CONTACT WAS AWAITING A RESPONSE. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 9,000. UPDATED 07/06/10.*JB UPDATED 11/15/10 *CN THE CONSUMER STATED THERE IS STILL A DELAYED RESPONSE IN THE BRAKING MECHANISM WHEN GOING DOWN HILLS. UPDATED 11/24/10 *JB

06/14/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/08/2010
Crash: Yes
Fire: No
Summary

WE PURCHASED A 2010 PRIUS IN MAY 2010. MY WIFE DROVE THE CAR OUT OF A SHOPPING MALL DRIVEWAY INTO THE LEFT HAND TURN OF THE ROAD AND PULLED UP BEHIND A TRUCK. SHE WAS TRAVELING ABOUT 5-10 MPH ON A NORMAL ROAD, NO POT HOLES OR WET CONDITIONS. SHE HAD HER FOOT RAMMED TO THE FLOOR BUT NO BRAKES! SHE WENT INTO THE BACK OF THE TRUCK, CAUSING EXTENSIVE DAMAGE TO THE FRONT OF THE CAR AND WINDSCREEN. SHE HAD TWO CHILDREN IN THE BACK WITH HER. SEEMS LIKE THEY HAVE NOT FIXED THE PROBLEM! WE WERE TOLD BY DEALERSHIP THAT THERE WERE NO PROBLEMS AND THAT EVERY CAR ON THE LOT HAD BEEN FIXED! NOT REPAIRED YET. NOT SURE I WANT IT BACK. *TR

06/13/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I OWN A 2010 TOYOTA PRIUS, AND LAST WEEK I HAD THE ABS ECU UPDATED PER THE RECALL. PRIOR TO THE UPDATE, BRAKING OVER A BUMP OR POTHOLE WOULD RESULT IN A LITTLE 'SKIP' ON THE ROAD AS THE BRAKES KIND OF FLUTTERED. I JUST PRESSED THE PEDAL A LITTLE HARDER AND ALL WAS WELL. POST UPDATE, I HAVE A SERIOUS SAFETY PROBLEM. I HAVE EXPERIENCED THE BRAKES DISENGAGING COMPLETELY AS THE CAR HITS A BUMP. THE LITTLE 'SKIP' IS GONE, AND NOW THERE'S A PANIC MOMENT WHERE THE CAR LURCHES FORWARD WITH NO BRAKE PRESSURE. I HAVE TO REALLY MASH THE PEDAL THE GET THE BRAKES BACK. PRIOR TO THE UPDATE I WAS A LITTLE WORRIED THAT THE SLIGHT INCREASE IN BRAKING DISTANCE MIGHT HAVE RESULTED IN A CRASH. NOW, I AM VERY AFRAID. THE CAR IS ALMOST UNCONTROLLABLE WHEN THIS HAPPENS, AND IT IS ALWAYS UNEXPECTED. I FEEL THAT IF I CRASH, I WILL BE HELD LIABLE FOR SOMETHING THAT ISN'T MY FAULT. I ASK THE NHTSA TO REVISIT THE TOYOTA RECALL FOR THE 2010 PRIUS AND MAKE THEM PROVE THEY FIXED THE PROBLEM. I DO NOT THINK THEY WILL BE ABLE TO. *TR

06/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/10/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS THAT HAS HAD THE BRAKE RECALL FIX APPLIED. BUT WHEN I AM TURNING RIGHT APPLYING THE BRAKE AND THEN HIT BUMP/CHUCK HOLE THE BRAKES FADE FOR JUST A FEW SECONDS. NO ACCIDENTS BUT DOES NOT GIVE DRIVER ANY CONFIDENCE. *TR

06/11/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

SEVERE BRAKE GRAB IN SLOW SPEED REVERSE OR FORWARD. VERY INTERMITTENT. RESEARCH SHOWS SAME COMPLAINT FOUND IN NUMEROUS COMPLAINTS ON THE NHTSA SITE. DEALER AND TOYOTA UNAWARE AND WERE OF NO HELP IN RESOLUTION. *TR

06/10/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS. I WAS HAVING BRAKING ISSUES BEFORE THE SAFETY RECALL. IT WOULD ACCELERATE WHEN I HIT A BUMP WHILE BRAKING. I TOLD BROUGHT MY VEHICLE IN FOR THE FIRST DAY OF THE RECALL AND IT WAS "FIXED." NOW THE PROBLEM IS BACK. MY CAR SUDDENLY ACCELERATES WHEN I'M SLOWING DOWN/BRAKING AND HIT A BUMP. *TR

06/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 PRIUS - THIS CAR WAS RECALLED FOR A BRAKING PROBLEM. THE "SOFTWARE FIX" WAS COMPLETED ON MY CAR, BUT THE SAME BRAKING PROBLEM STILL EXISTS IN THE CAR. A FOLLOW-UP VISIT TO THE DEALER COMPLAINING OF THE PROBLEM STILL HAPPENING RESULTED IN NOTHING BEING DONE TO FIX THE BRAKING PROBLEM. THE PROBLEM : OCCASIONALLY WHEN BRAKING OVER A BUMP THE BRAKES DISENGAGE FOR A BRIEF TIME (PROBABLY LESS THAN A SECOND) AND RESULT IN AN INCREASED STOPPING DISTANCE AND POSSIBLE ACCIDENT. IN OTHER WORDS THE RECALL FIX HAS DONE NOTHING TO CORRECT THE PROBLEM - - IF IT WAS BAD ENOUGH TO HAVE A RECALL - AND IT DOESN'T GET FIXED - THEN IT MUST STILL BE A SIGNIFICANT PROBLEM.... THIS PROBLEM OCCURS OFTEN - BUT NOT EASILY DEMONSTRATED. IT HAS HAPPENED SINCE THE CAR WAS NEW AND WE NOW HAVE 11,000 MILES AND IT STILL HAPPENS. *TR

06/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE). AFTER RETRIEVING THE VEHICLE FORM THE AUTHORIZED DEALER, THE VEHICLE WOULD EXHIBIT AN INCREASED STOPPING DISTANCE WHEN BRAKING FROM LOWER SPEEDS. THE FAILURE BEGAN TO RECUR INTERMITTENTLY. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 14,000.

06/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN BRAKING FROM SPEEDS OF AT LEAST 30 MPH, THE VEHICLE WOULD ABNORMALLY SURGE FORWARD. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THE FAILURE HAD OCCURRED SINCE THE DATE OF PURCHASE AND CONTINUED TO RECUR INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 300 AND THE CURRENT MILEAGE WAS 9,650.

06/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 06/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

TODAY AT YET ANOTHER CHECK FOR MY 2010 PRIUS TO TRY TO DISCOVER THE CAUSE FOR THE CONTINUAL SURGING, I WAS INFORMED THAT 160 TIMES IN THE LAST 1 1/2 MONTHS I HAVE DRIVEN WITH BOTH THE GAS AND BRAKE PEDALS DEPRESSED SIMULTANEOUSLY. THIS IS A RIDICULOUS ASSERTION AND COMPLETELY FALSE. OBVIOUSLY THERE IS AN ISSUE WITH THE COMPUTER SOFTWARE IN MY PRIUS BRAKES. THIS IS FURTHER EVIDENCE THAT THERE IS A SERIOUS SAFETY ISSUE WITH THE PRIUS BRAKES. *TR

06/02/2010
Components: STEERING
Incident Date: 06/02/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT ON JUNE 2, 2010, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A CURB. THERE WERE MINOR DAMAGES TO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT SOMEONE WOULD CONTACT HIM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 17,000.

06/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I WAS DRIVING THE CAR ON A ROAD APPROX. 25 MPH. I HIT A DIP IN THE ROAD RIGHT AS I WAS BRAKING TO MAKE A LEFT TURN. THE AUTOMOBILE SURGED FORWARD DESPITE MY FOOT BEING ON THE BRAKE. THIS HAS HAPPENED REPEATEDLY SINCE HAVING THE RECALL FIX!!! THIS PROBLEM MUST BE FIXED. WE HAVE REPEATEDLY CONTACTED TOYOTA ABOUT THE PROBLEM AND GET THE SAME ANSWER EVERY TIME - THERE IS NO PROBLEM. I DO NOT CONSIDER IT TO BE NORMAL FOR THE CAR TO SURGE FORWARD WHILE MY FOOD IS FIRMLY ON THE BRAKE. WHAT DOES IT TAKE TO GET SOMETHING DONE! WE TRIED ARBITRATION TO GET RID OF OUR VEHICLE AND TOYOTA BASICALLY SAID THAT WE WERE LYING ABOUT THE PROBLEM. PLEASE REVIEW AND RECALL. I KNOW BY READING THE OTHER COMPLAINTS THAT I AM NOT THE ONLY ONE HAVING THIS ISSUE. THIS IS A SAFETY HAZARD!!! *TR

06/01/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
Incident Date: 04/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 PRIUS ENGINE ACCELERATES WHEN BRAKING OVER BUMPS/GRAVEL. BROUGHT CAR BACK TO TOYOTA DEALER FOR RECALL MODIFICATION AND PROBLEM STILL EXISTS, IN FACT, SEEMS WORSE. *TR

06/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ALL BRAKE ROTORS HAD A CRACK PERPENDICULAR TO THE ROTATION. *TR

06/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYOTA PRIUS CONTINUES TO EXPERIENCE THE MOMENTARY LOSS OF BRAKING POWER EVEN AFTER THE RECALL FIX WAS APPLIED BACK IN MARCH. I EXPERIENCE THE SAME LOSS OF BRAKING POWER AS I DID IN THE PAST WHEN GOING OVER BUMPS, POT HOLES AND THE LIKE, ESPECIALLY WHEN HITTING THE BRAKE ON A DECLINE. I BROUGHT MY CAR BACK TO THE DEALERSHIP AND A FIELD TECH SPECIALIST WAS UNABLE TO REPRODUCE THE PROBLEM - BUT I HAVE EXPERIENCED IT A HALF DOZEN TIMES SINCE THE RECALL AND HAVE NOTIFIED TOYOTA'S HQ - THEY HAVE NOT RESPONDED. I CONTINUE TO FEEL AS IF PEDESTRIAN, OTHER DRIVER, AND MY OWN SAFETY ARE AT RISK WITH THIS CONTINUED BRAKE ISSUE THAT TOYOTA CANNOT SEEM TO FIX. *TR

06/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

OUR NEW 2010 TOYOTA PRIUS LOST ITS BRAKES FOR A SHORT PERIOD WHEN DRIVING DOWN A STEEP HILL AT SLOW SPEED (10 MPH). ALTHOUGH I WAS PRESSING ON THE BRAKE PEDAL THE BRAKES COMPLETELY RELEASED FOR ROUGHLY 2 SECONDS AND THEN RE-APPLIED. WE HAD JUST DRIVEN OVER A SMALL BUT SHARP BUMP. I UNDERSTAND HOW ABS WORKS, AND THIS WAS NOT ABS. THE BRAKES COMPLETELY RELEASED AND THE CAR "JUMPED" FORWARD - IT JUMPED BECAUSE THE HILL WAS QUITE STEEP. WHAT IS MOST DISTURBING IS THAT THE CAR HAD JUST BEEN SERVICED (MAY 29TH) AND THE EVENT HAPPENED MAY 31. WHEN I CALLED THE DEALERSHIP THEY SAID THE CAR HAD BEEN RECALLED FOR A BRAKE PROBLEM BUT THEY HAD "FORGOTTEN" TO DO THE RECALL. FURTHER, I HAVE OWNED THE CAR FOR FIVE MONTHS AND HAVE NOT RECEIVED A RECALL NOTICE FROM TOYOTA. *TR

06/01/2010
Components: POWER TRAIN,SERVICE BRAKES, ELECTRIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

2010 PRIUS ACCELERATES WHILE BRAKING AND SURGES IN ACCELERATION FROM A STOP WHILE ACCELERATING SLOWLY. MANY BUT NOT ALL OCCASIONS WERE WHILE GOING OVER BUMPS AND/OR WET ROAD. THIS HAS HAPPENED SEVERAL TIMES SINCE OWNING THE CAR. TOYOTA CANNOT DUPLICATE THE PROBLEM IN THE TESTING AND DENIES THAT IT IS REAL. IT HAS BEEN BROUGHT INTO TOYOTA FOR REPAIRS BUT THE PROBLEM PERSISTS. THE CAR IS NOW PARKED AND WE WILL NOT DRIVE IT AS IT IS NOT SAFE. WE FILED A LEMON LAW CLAIM (CA) AND TOYOTA HAS DENIED THE CLAIM WITH A FORM TYPE LETTER. *TR

05/26/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 09/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I HAVE A 2010 TOYOTA PRIUS PURCHASED IN JULY 2009. DURING OWNERSHIP I EXPERIENCED WHEN THERE WAS A CREASE, HOLE OR BUMP IN THE ROAD WHEN BRAKING - IT ACCELERATING AND LUNGES. I AVOIDED SITUATIONS LIKE THAT AND WHEN THE RECALL CAME, I TOOK IT TO BUTLER TOYOTA (ALSO HAD THE FLOOR MAT HOOKS INSTALLED PRIOR), ON APRIL 5, 2010. THEY SUPPOSEDLY FIXED IT. ABOUT A WEEK LATER, I CAME UPON A MANHOLE COVER IN A ROAD WHILE BRAKING AND MAKING A TURN SO GOING SLOW, AND THE SAME THING HAPPENED. THE NEXT DAY I PURPOSELY WENT THROUGH IT TO "TEST" AND IT DID THE SAME THING BUT LUNGE INTO THE OTHER LANE. I WAS SCARED AND CALLED BUTLER TOYOTA. THEY TOLD ME TO CALL NATIONAL TOYOTA TO REPORT. THEY CONTACT BUTLER AND I WENT BACK IN MAY 21, THEY DID NOT REPAIR IT AND "SHRUGGED" THEIR SHOULDERS SAYING IT'S THE ABS. THEY OFFERED TO HAVE A FIELD TECH PERSON COME DRIVE MY CAR. I CALLED NATIONAL AGAIN AND THEY SEEM TO BE "MEDIATING" THIS WITH BUTLER. I FOUND A REPORT FROM CONSUMERAFFAIRS.COM THAT THIS VERY SIMILAR ISSUE WAS OCCURRING BACK IN 2008 AND THEY CALLED IT "TRACTION CONTROL". NO ONE FROM TOYOTA HAS TOLD ME THIS. I WANT IT FIXED OR A DIFFERENT CAR. I HAVE A TEENAGE WITH A PERMIT AND IF HE WAS DRIVING THIS AND IT OCCURRED, HE WOULD PROBABLY RUN INTO SOMEONE BECAUSE IT TAKES YOU BY SURPRISE. I DO FEAR HIM DRIVING IT DUE TO HIS INEXPERIENCE AND I FRANKLY AM CONCERNED AND AM VERY CAUTIOUS AS A RESULT. *TR

05/26/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 05/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I HAD THE TOYOTA PRIUS REFLASH DONE ON MY CAR. SINCE THIS REFLASH I HAVE HAD MULTIPLE INSTANCES OF THE BRAKE SURGE. THE MOST RECENT INCIDENT WAS YESTERDAY. I WAS DRIVING DOWN A ROAD GOING ABOUT 25 MPH. I NOTICED AN UPCOMING STOP SIGN AND A SMALL DIP IN THE ROAD. I ENGAGED THE BRAKES AND SLOWED TO ABOUT 10 MPH. UPON HITTING THE DIP THE CAR SURGED FORWARD TOWARD THE STOP SIGN AND INTERSECTION. DESPITE APPLYING EVEN AND STEADY PRESSURE TO THE BRAKE, THE CAR SUDDENLY SURGED FORWARD ON ITS OWN ACCORD. WE HAVE HAD MULTIPLE INSTANCES SINCE THE 'FIX' BY TOYOTA. WE TRIED ARBITRATION TO RESOLVE THE ISSUE, BUT WE HAVE BEEN IGNORED. I AM CONCERNED THAT A FUTURE SURGE WILL INEVITABLY LEAD TO AN ACCIDENT. THIS IS A DEFINITE SAFETY CONCERN THAT MUST BE ADDRESSED! *TR

05/23/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 05/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

AT ABOUT 7:45 AM SUNDAY MAY 23, I WAS DRIVING WEST ON HAMBURG TURNPIKE IN WAYNE, GENTLY ACCELERATING TO GET BETTER MILEAGE, THE LIGHT AT BERDAN AVE AND HAMBURG HAD JUST TURNED GREEN, SO I ACCELERATED SLOWLY TO ABOUT 40 MPH. AT THIS POINT, I HEAR A SHRIEKING BEEP AND THE CAR LURCHES FORWARD AS THE BRAKES WERE APPLIED. THE DASH LIGHTS UP WITH THE USUAL MESSAGE SQUARE AND THE WORD BRAKE! IN THE BOX. I LOOK IN ALL DIRECTIONS AND SAW NOTHING UNTIL I BOUNCED OVER THE CONSTRUCTION PLATES. THE BOX WAS GONE, AND THE CAR RESUMED NORMAL OPERATION. I WAS PUZZLED. I THOUGHT IT COULD BE THE PLATES. I CHECKED WITH MY SON AND HE REMINDED ME THAT IN THE MODEL 5 WE HAVE RADAR CRASH AVOIDANCE. UPON FURTHER REVIEW I WANTED MORE INFORMATION. I TOOK MY SON, AND A CAMERA, AND DROVE THE ROUTE AGAIN. EUREKA! IN ALL THREE ATTEMPTS, THE BRAKES WERE APPLIED. I HAVE PICTURES OF THE DASH, AND THE PLATES. DID THE CAR PERFORM CORRECTLY? THE SECOND PLATE IS NOT FLUSH TO THE ROAD AND STICKS OUT TO THE LEFT. I THINK OTHER DRIVERS NEED TO BE AWARE OF THIS POSSIBILITY SO THEY DO NOT PANIC WHEN IT HAPPENS. THE CRASH AVOIDANCE SYSTEM COULD HAVE BEEN DOING ITS JOB CORRECTLY. I CONTACTED WAYNE POLICE ABOUT THE INCIDENT AND THE DISPATCHER SAID AFTER CONSULTATION ' IT IS A COUNTY ROAD, CALL THE PASSAIC COUNTY ROAD DEPARTMENT. MY CAR COMPUTER WILL HAVE RECORDED ALL 3 INCIDENTS. THE THIRD WAS NOT AS BIG A JOLT BECAUSE THE DRIVER AHEAD OF ME HAD SLOWED CONSIDERABLY WHEN HE SAW THE PLATES. THERE IS A WARNING SIGN THAT IS BEYOND THE PLATES IN THE PICTURE. LET ME KNOW IF ANYONE IN SERVICE IS INTERESTED IN THE INFORMATION SINCE THIS IS A NEW FEATURE AND I KNOW AS A COMPUTER PROGRAMMER OF SOME 40+ YEARS THAT A SYSTEM DOES NOT ALWAYS GET TESTED FOR ALL POSSIBLE EVENTS. I ALSO CANNOT BELIEVE THAT UNLIKE NYC WHERE THERE MUST BE NO BUMPS OR RAISED PLATES DURING CONSTRUCTION THAT PASSAIC COUNTY ALLOWS THESE PLATES TO BE INSTALLED WITHOUT BEING FLAT OR ASPHALTED AROUND THE EDGE. *TR

05/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/16/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BRAKE FAILURE OCCURRED WHEN VEHICLE WAS COMING OFF FREEWAY EXIT RAMP AT APPROXIMATELY 40 MPH ON UNEVEN, CURVY ROAD. WHILE APPROACHING INTERSECTION FROM SEVERAL HUNDRED FEET AWAY, BRAKES FAILED TO ENGAGE FOR ABOUT A SECOND; ALSO FELT THE VEHICLE "LURCH" FORWARD IN THAT LAPSE OF TIME. REPEATED PRESSURE ON THE BRAKES FINALLY BROUGHT CAR TO STOP BUT NOT IN TIME TO PREVENT COLLISION WITH INCOMING PICKUP TRUCK ON STRAIGHTAWAY TRAFFIC. POLICE ARRIVED AT SCENE BUT DID NOT FILE REPORT BECAUSE NOBODY WAS INJURED. BODY SHOP ESTIMATED DAMAGE ON FRONT BUMPER AT $1500. VEHICLE WAS BROUGHT IN TO DEALER ON 05/18/2010 FOR INSPECTION. SERVICE MANAGER SAID ECU BRAKE RECALL HAD BEEN CONDUCTED ON SAID VEHICLE IN FEBRUARY 2010 AT DIFFERENT DEALERSHIP. CURRENTLY STILL AWAITING ON CONCLUSIVE REPORT FROM TOYOTA ENGINEERS. CAR ONLY HAS 1000 MILES ON ODOMETER. BRAKE FAILURE HAS BEEN EXPERIENCED SOME TEN TIMES IN THE 2 MONTHS OF OWNING THIS VEHICLE, USUALLY DURING HIGHER SPEEDS OVER UNEVEN ROAD. CAME CLOSE TO ACCIDENTS ON THREE INSTANCES, NOT INCLUDING THIS ACTUAL ONE. THIS IS A SERIOUS SAFETY DEFECT THAT COULD RESULT IN FATALITIES. PLEASE INVESTIGATE! *TR

05/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

AS NOTED IN NHTSA INVESTIGATION PE10006. I ENTERED AN INCIDENT DATE OF 5/19/2010, BUT THIS HAPPENS CONSISTENTLY WITH MY 2010 TOYOTA PRIUS (PURCHASED OCT. 2009). IT IS AS DESCRIBED IN THE INVESTIGATION SUMMARY; A MOMENTARY LAPSE IN BRAKING WHILE TRAVELING OVER UNEVEN OR ROUGH SURFACES. I HAD THE SOFTWARE UPDATE PERFORMED LAST WEEK AND INTERESTINGLY, IT SEEMS TO HAVE GOTTEN WORSE SINCE THEN. IT'S VERY DISCONCERTING AND ALARMING. FORTUNATELY, IT'S NEVER HAPPENED WHEN THERE IS A CAR IN FRONT OF ME (AS ON THE EXIT RAMP OF A FREEWAY OR PRIOR TO A STOPLIGHT), BUT IF IT DOES, I HAVE NO DOUBT THAT IT WILL RESULT IN A CRASH, FOR WHICH I WILL NO DOUBT BE WRONGLY BLAMED AND CITED. I'M TO THE POINT THAT I WOULD PREFER THAT MY WIFE NOT DRIVE THE CAR AND AM CONSIDERING WHAT ACTION I CAN TAKE WITH TOYOTA --- RETURNING THE CAR, SOME KIND OF FINANCIAL COMPENSATION ETC. WHEN I HAD THE SOFTWARE UPDATE PERFORMED, I NOTED THE PROBLEM TO THE DEALERSHIP AND MADE THEM WRITE IT ON THE SERVICE ORDER TO DOCUMENT IT. THIS COMPLAINT IS ALSO TO DOCUMENT THE PROBLEM. I SHOULD NOTE THAT WE OWN A 1996 4RUNNER AND A 2003 HIGHLANDER (MY PARENTS OWN A 2010 PRIUS AND 2010 CAMRY AS WELL), SO IT'S NOT LIKE I HAVE SOMETHING AGAINST TOYOTA. ALSO, I TRAVEL A LOT FOR MY JOB (80%+) AND OVER THE LAST 6 MONTHS HAVE PROBABLY DRIVEN AT LEAST 20 DIFFERENT MAKES AND MODELS OF CARS. THIS HAS NEVER HAPPENED IN ANY CAR I HAVE OWNED OR RENTED. *TR

05/19/2010
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE BRAKING AT LOW SPEEDS (15 MPH OR LESS), ESPECIALLY UNDER WET ROAD CONDITIONS AND AFTER HITTING A BUMP (POT HOLE, ROUGH ROAD, ETC.), THE BRAKES TEMPORARILY FAIL AND THE CAR SKIDS, WITH LOSS OF POWER STEERING IT SEEMS AS WELL. I HAVE HAD THE RECALL WORK PERFORMED ON MY CAR, BUT IT STILL OCCURS. THE TOYOTA SOLUTION TO "STEP ON THE BRAKE HARDER" IS NOT ALWAYS A SOLUTION, ESPECIALLY AS THE PROBLEM SOMETIMES OCCURS NOT COMING TO A FULL STOP, BUT BREAKING DURING TURNING. THIS HAS HAPPENED AT LEAST 6 TIMES SINCE THE SO-CALLED RECALL "FIX" FOR THE BRAKING SOFTWARE WAS INSTALLED. *TR

05/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

TWO ISSUES WITHIN 5 MINUTES (WILL FILE TWO REPORTS). FIRST ISSUE OCCURRED WHILE BACKING OUT OF LEVEL PARKING SPACE. BRAKES GRABBED ON AND OFF AS IF I WERE PRESSING BRAKES FIRMLY, RELEASING, THEN PRESSING FIRMLY AGAIN, EVEN THOUGH I WAS LIGHTLY HOLDING THE BRAKES AS I WAS REVERSING. SECOND ISSUE OCCURRED A FEW MINUTES LATER WHILE BRAKING ON A DESCENT, GOING APPROXIMATELY 35-40 MPH. MY FRONT LEFT TIRE WENT OVER A MANHOLE COVER WHICH CAUSED A MILD BUMP, WHICH RESULTED IN A MOMENTARY RELEASE OF THE BRAKES. CAR WAS PURCHASED NEW LAST WEEK (MAY 13, 2010), HAS APPROXIMATELY 400 MILES, AND HAS NO RECALLS OUTSTANDING. *TR

05/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

TWO ISSUES WITHIN 5 MINUTES (WILL FILE TWO REPORTS). FIRST ISSUE OCCURRED WHILE BACKING OUT OF LEVEL PARKING SPACE. BRAKES GRABBED ON AND OFF AS IF I WERE PRESSING BRAKES FIRMLY, RELEASING, THEN PRESSING FIRMLY AGAIN, EVEN THOUGH I WAS LIGHTLY HOLDING THE BRAKES AS I WAS REVERSING. SECOND ISSUE OCCURRED A FEW MINUTES LATER WHILE BRAKING ON A DESCENT, GOING APPROXIMATELY 35-40 MPH. MY FRONT LEFT TIRE WENT OVER A MANHOLE COVER WHICH CAUSED A MILD BUMP, WHICH RESULTED IN A MOMENTARY RELEASE OF THE BRAKES. CAR WAS PURCHASED NEW LAST WEEK (MAY 13, 2010), HAS APPROXIMATELY 400 MILES, AND HAS NO RECALLS OUTSTANDING. *TR

05/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

REGENERATIVE BRAKING - LOSS OF BRAKING, WHEN SLOWING OVER ROUGH ROAD SURFACE APPROXIMATELY 5-9MPH. BRAKES "GO AWAY", RESULTING IN FURTHER PEDAL APPLICATION TO AVOID STRIKING VEHICLE AHEAD. INCIDENT OCCURS SPORADICALLY, HOWEVER HAS OCCURRED AT LEAST 8 TIMES IN THE TWO MONTHS WE'VE OWNED VEHICLE. *TR

05/19/2010
Components: SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
Incident Date: 04/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AFTER TAKING MY 2010 PRIUS IN FOR THE RECALL FIX ON APRIL 1, 2010, THE VEHICLE CONTINUED TO EXHIBIT SAFETY DEFECTS. I REPORTED THIS TO THE DEALER WHO REPORTED IT TO CORPORATE AND ARRANGED FOR A FIELD TECH TO ANALYZE THE VEHICLE ON APRIL 13TH. THEY SAID WE WOULD HEAR FROM TOYOTA WITH IN TWO WEEKS I NEVER HEARD BACK FROM THE DEALER SO I CALLED THE DEALER LAST WEEK. DEALER HAD NOT HEARD BACK. I FILED UNDER THE LEMON LAW. THEN DEALER INFORMED ME YESTERDAY 5/17 THAT THE CAR WAS HEALTHY AND THERE IS NOTHING MORE THEY CAN DO. MY CAR EXPERIENCED THE SAME BRAKE FAILURE THIS MORNING, TURNING INTO A PARKING LOT. *TR

05/18/2010
Components: SEAT BELTS
Incident Date: 05/05/2010
Crash: No
Fire: No
Summary

I HAVE A VERY DIFFICULT TIME FASTENING THE SEAT BELTS IN THE REAR SEAT BECAUSE THE CATCH (THE FEMALE COMPONENT OF THE SEAT BEAT) RECEDES DOWN INTO THE SEAT MAKING IT NEXT TO IMPOSSIBLE TO CONNECT WITH THE MALE COMPONENT. MY KIDS HAVE A TOUGH TIME BUCKLING UP EVERYDAY AND TYPICALLY NEED ME LEANING OVER TO ASSIST THEM WITH THE BUCKLING. MY KIDS DON'T HAVE THIS PROBLEM WITH MY OTHER CAR OR VAN. *TR

05/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/17/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER STATES VEHICLE DID NOT SEEM TO STOP IMMEDIATELY WHEN HE HIT A BUMP. *TGW

05/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I HAVE A 2010 TOYOTA PRIUS, AND HAVE NOTICED THAT WHILE BRAKING ON UNEVEN PAVEMENT, THE CAR LURCHES FORWARD. THE JACK SAFRO DEALERSHIP SAID TO BRING IT IN, AS THERE WAS A RECALL. SINCE THEY WORKED ON IT, I SEE NO CHANGE. I CALLED THE DEALERSHIP AND TOLD THEM THERE WAS NO DIFFERENCE, AND THEY TOOK IT FOR A TEST DRIVE. THE MECHANIC SAID HE DIDN'T EXPERIENCE ANY PROBLEM. THEY SAID THEY WOULD NOTE THE PROBLEM, BUT THERE WAS NOTHING ELSE THEY COULD DO. I HAVE TO BE VERY CAREFUL WHEN APPROACHING A STOP SIGN OR LIGHT ON UNEVEN PAVEMENT. I FEAR REAR ENDING SOMEONE. OR WORSE HITTING A PEDESTRIAN. *TR

05/14/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 05/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

WHILE DRIVING ON I-430 IN WEST LITTLE ROCK YESTERDAY, I HAD THE CRUISE CONTROL SET ON 65 MPH. AS I APPROACHED SLOWER TRAFFIC AHEAD, I SLOWED THE CAR TO 60MPH USING THE BRAKES. I ASSUMED THAT THE CRUISE CONTROL ON MY CAR HAD AUTOMATICALLY DISENGAGED AT THIS POINT AND I LET OFF THE BRAKES. THE CRUISE CONTROL THEN CAUSED THE CAR TO ACCELERATE BACK UP TO 65MPH AS IT NEVER DISENGAGED BY USING THE BRAKES. THIS WAS ESPECIALLY DANGEROUS SINCE IT HAPPENED NEAR THE CREST OF A HILL AND CAUSED MY VEHICLE TO NO LONGER BE AT A SAFE FOLLOWING DISTANCE BEHIND THE SLOWER CAR IN FRONT OF ME. *TR

05/14/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

WHILE DRIVING ON BOWMAN ROAD IN WEST LITTLE ROCK, I WAS BRAKING AS I APPROACHED THE INTERSECTION AT MARKHAM. THE CAR SUDDENLY FELT LIKE IT WAS SURGING FORWARD AND NOT BRAKING AT ALL AS I DROVE OVER A MAN-HOLE COVER. THIS WAS ESPECIALLY PRONOUNCED AS I WAS GOING DOWNHILL AND TURNING TO THE RIGHT AT THE YIELD SIGN. MY WIFE NOTICED IT FROM THE PASSENGER SEAT AS WELL. WE MOMENTARILY FELT AS IF WE WOULD NOT STOP AND END UP IN THE PATH OF ONCOMING TRAFFIC. THIS HAPPENED AFTER THIS VEHICLE HAS ALREADY BEEN RECALLED FOR THIS SAME PROBLEM. UNFORTUNATELY, THE SOFTWARE UPGRADE DID NOT FIX THIS DANGEROUS PROBLEM. *TR

05/14/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT INCREASE IN SPEED. THE CONTACT CONTINUED TO APPLY CONTINUOUS, STEADY PRESSURE TO THE ACCELERATOR UNTIL IT FINALLY BEGAN TO ACCELERATE. THE CONTACT STATED THE FAILURE WOULD OCCUR SPORADICALLY, MOST OFTEN WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

05/13/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V039000 (SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) WHICH WAS PERFORMED. HOWEVER, THE CONTACT STATED THAT THE PROBLEM STILL OCCURRED AND WHENEVER SHE DROVE OVER A BUMP IN THE ROAD OR AN UNEVEN SURFACE AND DEPRESSED THE BRAKE PEDAL, THERE WAS A LOSS OF BRAKING AND THE VEHICLE WOULD LURCH FORWARD. THE VEHICLE HAD NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 7,500. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000.

05/11/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS AND I RECEIVED THE SOFTWARE RECALL FOR THE BRAKING SYSTEM. AFTER RECEIVING THE SOFTWARE RECALL MY WIFE AND I HAVE BOTH NOTICED THAT THERE ARE INSTANCES WHEN THE BRAKES DO NOT RESPOND AS QUICKLY AS THEY SHOULD WHICH IS SIMILAR TO THE ORIGINAL REASON THE PRIUS WAS RECALLED. *TR

05/11/2010
Components: SERVICE BRAKES, AIR
Incident Date: 05/11/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS AND I HAVE THE BRAKING PROBLEM THAT WAS RECALLED FOR A SOFTWARE UPDATE. I HAD THE SOFTWARE UPDATE PERFORMED AND I STILL HAVE A LOSS OF BRAKING CONTROL WHEN I GO OVER A BUMP IN THE ROAD. *TR

05/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 15 MPH AND ATTEMPTING TO BRAKE, THE ANTI LOCK BRAKING SYSTEM FAILED AND THE BRAKES WOULD NOT ENGAGE. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. PREVIOUSLY, THE CONTACT RECEIVED REPAIRS TO THE SERVICE BRAKES AND ELECTRONIC CONTROL MODULE UNDER AN UNKNOWN RECALL AND STATED THE FAILURE WAS NOT THE FIRST OCCURRENCE FOLLOWING RECALL REPAIRS. THE FAILURE MILEAGE WAS 11,100 AND THE CURRENT WAS 11,500.

05/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 05/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I CONTINUE TO HAVE A LOSS OF BRAKING WHEN TRAVELING OVER BUMPY SURFACES, EVEN AFTER RECEIVING THE SOFTWARE UPGRADE THAT WAS RELEASED BY TOYOTA. THIS IS ESPECIALLY TROUBLING WHEN I AM TRAVELING OVER AN EXTENDED AREA OF BUMPY ROAD, AND THE BRAKES WON'T WORK AS EXPECTED. *TR

05/09/2010
Components: POWER TRAIN
Incident Date: 05/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

2010 PRIUS II, PURCHASED LATE JULY 2009. IN NOVEMBER OF 2009 THE CAR REFUSED TO STAY IN D WHEN ATTEMPTING TO PULL OUT OF A PARKING SPACE. AFTER TURNING THE SYSTEM OFF AND SITTING FOR ABOUT 30 MINUTES THE CAR OPERATED NORMALLY. THE SAME THING HAPPENED AGAIN THAT AFTERNOON. A FEW DAYS AGO MY WIFE WAS PREPARING TO CROSS A 4-LANE HIGHWAY WHEN THE CAR "POPPED" INTO N FROM THE D POSITION. AFTER SEVERAL "REBOOTS" THE VEHICLE WOULD STILL NOT STAY IN D. THEN MY WIFE HELD THE JOYSTICK IN THE D POSITION AND WAS ABLE TO DRIVE IT BACK TO OUR HOUSE (ABOUT 1 MILE). AN HOUR LATER THE CAR OPERATED NORMALLY. *TR

05/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 TOYOTA PRIUS. VEHICLE REPAIR WAS COVERED UNDER A RECALL, BUT AFTER A NO BRAKE INCIDENT CONSUMER QUESTIONS THE REPAIR. *GR THE CONSUMER STATED THE RECALL WAS PERFORMED ON APRIL 3, 2010. HOWEVER, ON APRIL 6, 2010 HE HIT A SLIGHT BUMP AS HE APPLIED THE BRAKES AND HAD A MOMENTARY FEELING OF HAVING NO BRAKES. THE VEHICLE DID STOP. HOWEVER, THE INSTANCE DID LEAD THE CONSUMER TO QUESTION THE ADEQUACY OF THE FIX. *JB

05/07/2010
Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
Incident Date: 12/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

I WAS ON A TRIP TO ARIZONA AND WHEN DRIVING IN MY 2010 PRIUS FROM FLAGSTAFF TO PHOENIX DURING THE EVENING, THE BATTER DISPLAY'S TOP SEGMENT GLOWED RED MANY TIMES IN THE DESCENT FROM FLAGSTAFF. IT WAS A VERY DIFFICULT TO DRIVE TO KEEP THE TOP SEGMENT FROM TURNING RED AS THE VEHICLE WAS COASTING AND I DID NOT WANT TO EXCEED THE SPEED LIMIT SO I REALLY DID NOT NOW WHAT TO DO. I DECIDED TO SHIFT TO NEUTRAL SO THE ENGINE WAS NOT BREAKING. HOWEVER IN NEUTRAL I WAS WEARING OUT MY VEHICLES BRAKES WHICH ALSO WORRIED ME BECAUSE OF THE POSSIBILITY OF OVERHEATING THE BRAKES. I LOOKED IN MY VEHICLE MANUAL BUT NOTHING AS IN THE BOOKLET ABOUT THIS TYPE OF OCCURRENCE. SO I ASKED MY TOYOTA SERVICE PERSONNEL AT RUDY LUTHER TOYOTA IN GOLDEN VALLEY, MN AND THEY HAD NOT HEARD OF THIS PROBLEM. HE GAVE ME A THE TELEPHONE NUMBER FOR CUSTOMER SERVICE REPRESENTATIVES AT TOYOTA AND AFTER DISCUSSING THIS INCIDENT WITH MANY PEOPLE IN CUSTOMER SERVICE AT TOYOTA, THE END RESULT WAS "THAT THE BATTERY WAS FULLY CHARGED AND WHEN THIS OCCURS THE TOP BAR WILL GLOW RED BUT THIS WILL NOT EFFECT THE BATTERY". I DO NOT KNOW IF THIS IS TRUE OR TOYOTA IS JUST PUTTING ME OFF BUT OTHERS AT THE FOLLOWING TOYOTA FORUM HAVE ALSO EXPERIENCED THIS PROBLEM. IS THIS A SAFETY PROBLEM, I DO NOT KNOW. IS IT A BATTERY WARRANTY PROBLEM, I DO NOT KNOW. BUT PLEASE LOOK AT THIS FORUM THREAD AND MAYBE YOU CAN DISCUSS THIS MORE FULLY WITH TOYOTA. HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-MAIN-FORUM/67994-ALL-BARS-BATTERY-INDICATOR-4.HTML ON THE RETURN TRIP AND HERE IN MINNESOTA I HAVE NOT HAD THIS PROBLEM OCCUR AS THERE ARE NOT MANY LONG DESCENTS. *TR

05/07/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY 2010 PRIUS MOMENTARILY SPEEDS UP AT TIMES WHEN I HIT A LARGE BUMP IN ROAD. CAR HAS PREVIOUSLY RECEIVED THE SOFTWARE UPDATE BY TOYOTA DEALER. *TR

05/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE A 2010 TOYOTA PRIUS WITH BRAKING PROBLEMS, WHICH HAVE CONTINUED TO OCCUR EVEN AFTER I TOOK IT TO MY TOYOTA DEALER FOR THE RECALL REPAIR ON FEBRUARY 12, 2010. THREE TIMES SINCE THEN THE BRAKES DID NOT ENGAGE FOR ABOUT THREE SECONDS, WHEN I WAS TRYING TO STOP, ON A DRY SURFACE THAT WAS SLIGHTLY UNEVEN. THIS WAS NOT THE SUDDEN RAPID PUMPING OF ABS BRAKES WHICH I WOULD RECOGNIZE FROM YEARS OF USE WITH ABS EQUIPPED CARS. THE DEALER SAW NO PROBLEM WHEN I BROUGHT IT BACK TO THEM LAST WEEK. I AM WORRIED IT WILL CAUSE AN ACCIDENT. *TR

05/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TOYOTA 2010 PRIUS, FOR 5 MONTHS IT HAS BEEN PERFECTLY GOOD. BUMPS OR UNEVEN ROADS, NO PROBLEM, GOT THE PRIUS COMPUTER UPDATE 2-33 MONTHS AGO. APRIL 30 - DRIVING ON ROAD WITH ROUGH SURFACE FOR REPAVING AND WITH SEWER COVERS STICKING ABOVE SURFACE, AND NO PROBLEM FOR 2 MILES THEN HIT A REPATCHED HOLE AND THE CAR JERKED AHEAD QUICKLY BUT MY BRAKING SLOWED IT DOWN IMMEDIATELY. THE ENTIRE PROCESS TOOK 1 SECOND. LUCKILY I HAD GOOD REFLEXES. SCARY BUT THE BRAKE WORKED WELL. SINCE THAT INCIDENT - 1 DAY, CAR IS FINE. *TR

04/30/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2/13, THE DAY AFTER MY CAR WAS "FIXED" UNDER THE RECALL, MY BRAKES FAILED. I WAS ON THE WAY TO THE AIRPORT, AND THE BRAKES FAILED . WHEN I RETURNED HOME FROM MY TRIP, I BROUGHT IT IN TO TOYOTA KEARNY MESA IN SAN DIEGO, WHO FOUND NOTHING WRONG. MY BRAKES FAILED AGAIN A WEEK AGO. I WAS DRIVING ON A SMOOTH ROAD, SLOWING DOWN FOR A LIGHT, WHEN SUDDENLY THE CAR SPEEDED UP AND I WENT STRAIGHT THOUGH THE RED LIGHT. NO CARS WERE NEARBY, SO I DID NOT CRASH AND NO ONE WAS HURT. AGAIN, TOYOTA FOUND NOTHING WRONG. THEY TELL ME THAT THEY CAN'T FIX IT UNLESS THEY CAN "REPLICATE" THE PROBLEM. THEY WANT ME TO RETURN THE LOANER CAR TOMORROW MORNING AND DRIVE HOME WITH MY PRIUS AND I'M SCARED. *TR

04/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF 5 MPH OVER A POTHOLE WITH THE BRAKES APPLIED, THE VEHICLE DID NOT STOP. THE DEALER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE FAILURE AND CURRENT MILEAGES WERE 5,800. UPDATED 08/13/10. *LJ UPDATED 08/23/10*JB

04/28/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 04/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE PROBLEM STILL EXISTS. THE CAR WHEN GOING OVER UNEVEN TERRAIN AND BRAKING JUMPS FORWARD. I CAN REPLICATE THE PROBLEM ALMOST 100% OF THE TIME ON MY RIDE HOME FROM WORK. THE PROBLEM ALSO HAPPENS IN RANDOM AREAS WHERE THE ROAD IS SUB-PAR. TOOK THE CAR TO MY TOYOTA DEALER AND THEY BASICALLY SAID WE ARE GOING TO SEE IF ANY ERROR CODES COME UP BUT MOST LIKELY WE CANNOT HELP THE PROBLEM. VERY VERY VERY DISSATISFIED WITH THIS ANSWER. THEY ALSO COULD NOT GUARANTEE MY SAFETY IF THE SUDDEN/ABRUPT ACCELERATION HAPPENS WHILE DRIVING ON SNOW/ICE/RAIN. PLEASE ADVISE. *TR

04/27/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

S10 APPROPRIATE HANDLING-LETTER FROM REGARDING TOYOTA PROBLEMS *TGW

04/27/2010
Components: POWER TRAIN
Incident Date: 04/27/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS II ISSUE *GR THE CONSUMER STATED WHEN THE VEHICLE WAS IN DRIVE AND THE POWER BUTTON WAS PRESSED FOR ADDITIONAL POWER TO MERGE ON THE INTERSTATE, OR GO UP A STEEP HILL, THERE WAS A BRIEF LAG WHEN THE GAS PEDAL WAS PRESSED AND THE POWER WAS ENGAGED. THE LAG DID NOT ALWAYS OCCUR. *JB

04/27/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/19/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA RECALL CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). SINCE THE VEHICLE WAS REPAIRED THE BRAKE PEDAL WOULD FALL ONTO THE FLOORBOARD WHEN THE BRAKES WERE APPLIED. THERE WAS A HESITATION IN BRAKE ENGAGEMENT AND THE CONTACT HAD TO USE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 12,000.

04/27/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

IN MY 2010 PRIUS I HAVE HAD TWO INCIDENCE WITH MY BRAKE WHEN STARTING OUT IN REVERSE. FIRST TIME WAS IN MY DRIVEWAY, DON'T REMEMBER HOW LONG I WAS IN THE CAR UNTIL MY GIRLFRIEND GOT IN.. BUT WHEN I PUT IT INTO REVERSE I GOT A"STIFF" FEELING IN THE PEDAL AND IT FELT LIKE IT WOULDN'T GO DOWN ALL THE WAY... THE CAR SEEMED TO ACCELERATE BACK FASTER THAN EXPECTED WHEN I LIFTED MY FOOT OFF THE BRAKE.... I LIFTED MY FOOT AND PUT THE BRAKE DOWN AND I STOPPED VERY QUICKLY (AS IF I WAS SLAMMING ON THE BRAKES) I THEN TOOK MY FOOT OFF AND REAPPLIED A FEW TIMES AND THE PEDAL FELT FINE. WE THEN DROVE TO THE LOCAL MARKET.. I SAT IN THE CAR WITH THE ACC MODE ON FOR ABOUT 5-8 MINUTES WHILE SHE WENT IN... WHEN SHE CAME OUT I STARTED THE CAR, WENT TO BACK UP AND THE SAME THING HAPPENED.... THIS WAS VERY DISCONCERTING IN A CROWDED LOT WITH LOTS OF PEOPLE WALKING IN CLOSE PROXIMITY TO THE CARS.... I BELIEVE I JUST HIT THE PARK BUTTON... THEN REAPPLIED THE BRAKE (WHICH NOW FELT NORMAL) AND I HAVEN'T HAD THE ISSUE SINCE.... THIS ISSUE HAS BEEN DISCUSSED IN PRIUS FORUMS AT LENGTH AND THERE IS A VERY CONSISTENT THEME TO THE INCIDENTS THAT TOYOTA SHOULD EXPLORE AND DEAL WITH. *TR

04/23/2010
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 04/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS. THE CONSUMER STATED HE EXPERIENCED TWO SAFETY ISSUES; LOSS OF BRAKE EFFECTIVENESS AND ENGINE RACE *TGW WHEN THE CONSUMER APPLIED THE BRAKES WHEN GOING OVER BUMPS/ROUGH ROADS, OR IN MARGINAL CONDITIONS DUE TO SNOW/ICE WHEN APPROACHING A STOP SIGN, HE WOULD LOSE BRAKING EFFECTIVENESS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER FOR A RECALL REPAIR ON MARCH 24, 2010. HOWEVER, HE CONTINUED TO EXPERIENCE LOSS OF BRAKE EFFECTIVENESS. THE CONSUMER PULLED INTO A NEIGHBOR'S DRIVEWAY AFTER DRIVING LESS THAN ONE MILE FROM HIS HOME. AFTER PUSHING THE PARK BUTTON, BUT BEFORE PUSHING THE POWER BUTTON, THE ENGINE BEGAN TO RACE. IT WAS NOT AT AN EXTREME HIGH RPM AND IT WAS NOT FOR AN EXTENDED PERIOD TIME, BUT IT DID LAST FOR SEVERAL SECONDS. AFTER THE VEHICLE WENT DOWN TO NORMAL RPM, AFTER A S SECOND OR TWO, IT BEGAN ALL OVER AGAIN. THE CONSUMER STATED IT WAS NOT A SURGE AS THE VEHICLE WAS NOT IN GEAR AT THE TIME. *JB

04/23/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/21/2010
Crash: No
Fire: No
Summary

TOYOTA 2010 PRIUS BRAKE RECALL PATCH WAS ONLY PARTLY EFFECTIVE. IN THE WINTER THE CAR COULD LOOSE BRAKING FOR 6 TO 8 FEET AFTER HITTING A ROUGH SPOT, POT HOLE ETC. NOW IT SKIPS MAYBE 2 TO 3 FEET. THE DEALER AND TOYOTA FACTORY PEOPLE TELL ME IT'S NORMAL ANTI-LOCK BRAKE ACTION. I SAY I HAVE DRIVEN MANY CARS WITH ANTI-LOCK BRAKES AND THEY TO NOT LOOSE BRAKE ACTION, THEY PULSE THE BRAKES. THE TOYOTA FACTORY PEOPLE TELL ME THE CAR IS STILL BRAKING EVEN IF IT FEELS LIKE IT ISN'T. I DO NOT AGREE WITH THAT FOR A SECOND. THE DEALER WANTS TO TEST DRIVE THE CAR TO DETERMINE CONDITION. HOWEVER IT ONLY HAPPENS MAYBE ONCE A WEEK AND NOT AT EVERY BUMP OR JOLT OF THE SUSPENSION. I FEEL TOYOTA DOES NOT HAVE A PROPER FIX AND IS NOT WORKING ON ONE. THEY ARE TRYING TO TALK US PRIUS OWNERS INTO ACCEPTING THIS FLAW AS NORMAL FOR THE CAR. *TR

04/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH ON WET ROAD CONDITIONS AND ENCOUNTERED A POTHOLE. THE BRAKES WERE ENGAGED WITH A DELAY RESPONSE PERIOD BETWEEN 5 TO 10 SECONDS. THE VEHICLE WAS ABLE TO SLOW DOWN AND CONTINUED TO TRAVEL. THE VEHICLE HAD A PRIOR RECALL REPAIR ON MARCH 1, 2010 UNDER THE NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE REMEDY REPAIR WAS INSUFFICIENT AND FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER FOR RESOLUTION. THE FAILURE AND CURRENT MILEAGES WERE 4,860.

04/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I RECEIVED DELIVERY OF MY NEWLY PURCHASED 2010 PRIUS ON 10/17/09. THE BRAKES LOCKED UP ON SEVERAL OCCASIONS DURING NOV AND DEC 2009, ON ROUGH ROADS AND DURING SLIPPERY CONDITIONS. I HAD THE BRAKES CHECKED 1/2/10 BY THE TOYOTA DEALER; THEY WERE UNABLE TO DUPLICATE THE CONDITIONS. ON APPROXIMATELY 2/4/10, THE BRAKES FAILED DURING AN ICE STORM AND THE CAR ENDED UP ON SOMEONE'S FRONT LAWN. THERE WERE NO INJURIES OR PROPERTY DAMAGE, THUS THE INCIDENT WAS NOT REPORTED. FOLLOWING THIS INCIDENT, I TOOK THE CAR TO THE TOYOTA DEALER FOR INSPECTION AND RECEIVED A LOANER CAR. WHILE THE DEALER HAD MY CAR, TOYOTA ISSUED A RECALL FOR THE PRIUS' BRAKES. THE BRAKES ON MY PRIUS WERE REPROGRAMMED 2/9/10. SINCE THEN I HAVE HAD FOUR INSTANCES WHERE THE BRAKES LOCKED UP, THE LATEST OF WHICH WAS 4/21/10. THE CAR IS CURRENTLY AT THE TOYOTA DEALER BEING INSPECTED. THE CAR WAS PURCHASED AT COLONIAL TOYOTA IN MILFORD AND ALL SUBSEQUENT SERVICE HAS BEEN PERFORMED BY THAT DEALER. *TR

04/21/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/20/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I MADE A NHTSA COMPLAINT ON 1/27/10 FOR ABS/UNINTENDED ACCEL INCIDENTS IN MY PRIUS2010. SUPPOSEDLY TOYOTA CORRECTED THE PROBLEM ON 2/11/10. ON 4/20/10 @ 12:50 PM, MY PRIUS ACCELERATED DANGEROUSLY AS I WAS COMING TO A COMPLETE STOP ON A SLIGHT INCLINE. THE CAR SHOT FORWARD THROUGH A RED LIGHT ON A BUSY BALTIMORE ARTERIAL. I WAS BRAKING THE CAR AND TRYING TO TURN IT TO AVOID HITTING A CONCRETE WALL OR CARS IN THE OPPOSITE LANES. I TURNED VERY SHARPLY,UNABLE TO BRAKE THE CAR; I FEARED IT MAY ROLLOVER. MY FOOT WAS ON THE BRAKE THE WHOLE TIME. I HOPPED A CURB ON THE MEDIAN AND CLIPPED A TRAFFIC SIGN. I THEN PARKED THE CAR AND PHONED THE POLICE. IT WAS AMAZING NO ONE GOT HURT OR KILLED. SINCE THIS INCIDENT OCCURRED AFTER TOYOTA SAID THEY FIXED THE PROBLEM, I DO NOT TRUST THEM OR MY CAR. I WANT A REFUND FOR THIS CAR, I WILL NOT DRIVE IT AGAIN:IT IS A DEATH MACHINE. *TR

04/20/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 1J4GZ58YXSC******
Summary

I HAVE A TOYOTA PRIUS AND IT HAS BEEN RECALLED ABOUT THE BRAKES. I SENT IT IN TO HAVE THE BRAKES FIXED, BUT I AM STILL HAVING PROBLEMS. WHEN EVER I START TO STOP THE CAR AND THERE ARE BUMPS IN THE ROAD THE CAR SEEMS TO ACCELERATE OR THE BRAKES RELEASE. IT ONLY HAPPENS IF THERE IS BUMPS IN THE ROAD. THE CAR WILL NOT STOP WHEN IT HITS THE BUMPS. WHAT SHOULD I DO? *TR

04/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON A ROUGH ROAD SURFACE AND OVER A POTHOLE. WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE SURGED FORWARD WITH NO POWER RESPONSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR A RECALL SOFTWARE REPAIR. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE CONTACT WAS UNCERTAIN OF THE RECALL REMEDY. THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR WAS PERFORMED. THE BRAKES WERE ENGAGED FOUR TO FIVE TIMES WITHOUT A RESPONSE. THE CONTACT WAS EXPECTING A RESPONSE FROM THE MANUFACTURER WITHIN THE NEXT TWO DAYS. THE FAILURE MILEAGE WAS 11,000.

04/19/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

BRAKING ISSUE - 2010 TOYOTA PRIUS. WE PURCHASED A 2010 PRIUS LAST WEEK, ASKED THE DEALERSHIP IF ANY/ALL RECALL WORK HAD BEEN COMPLETED AND WERE TOLD 'YES.' YET, I BELIEVE THAT THE DEALERSHIP MISREPRESENTED THE FACTS - BOTH MY HUSBAND AND I HAVE EXPERIENCED TEMPORARY LOSS OF BRAKING IN OUR NEW 2010 PRIUS WHILE GOING OVER ROUGH PATCHES IN THE ROAD AND OVER SPEED BUMPS/TRAFFIC CALMING BUMPS. WE BOTH DOUBT THAT THE ABS RECALL WORK WAS ACTUALLY DONE BEFORE WE TOOK POSSESSION OF THE CAR LAST WEEK, SO WE'RE TAKING IT BACK TO THE DEALERSHIP TODAY. I AM NOT AFRAID TO BUY A TOYOTA AND UNDERSTAND THAT OTHER CAR MANUFACTURERS HAVE EXPERIENCED QUALITY ISSUES RESULTING IN RECALLS, BUT I AM VERY UPSET THAT WE ASKED ABOUT THE RECALL WORK AND STILL ENDED UP WITH A CAR WITH BRAKING ISSUES. I DON'T WANT TO DRIVE A POTENTIALLY UNSAFE VEHICLE. *TR

04/18/2010
Components: SEAT BELTS
Incident Date: 04/15/2010
Crash: No
Fire: No
Summary

SITTING AS A TAXI PASSENGER IN A BRAND NEW TOYOTA PRIUS IN BOSTON, THE SEAT BELT BUCKLE IN THE REAR RIGHT SEAT DID NOT WORK. I TRIED IT REPEATEDLY AND IT FAILED TO ENGAGE THE BELT...THE TAXI DRIVER WAS INFORMED AND HE TOLD ME IT WAS A BRAND NEW TAXI. SHE WAS VERY DISTURBED BY THE NEWS. I HOPE SHE REPORTED THIS TO THE CAB COMPANY. *TR

04/18/2010
Components: STEERING
Incident Date: 04/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DRIVING A 2010 PRIUS AT SPEEDS BETWEEN 65 AND 75 MPH THE CAR WANDERS IN THE LANE AND REQUIRES CONSTANT CORRECTIONS. WITH WINDY CONDITIONS IT IS NEAR IMPOSSIBLE TO STAY IN ONE LANE. THIS IS ON I-75 IN SW FLORIDA WHICH IS NEWLY PAVED, FLAT, AND STRAIGHT. THIS HAS CONTINUED TO HAPPEN SINCE THE CAR WAS BOUGHT NEW IN DEC. 2009. SOFTWARE RECALL DID NOT FIX THE PROBLEM. *TR

04/16/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I OWN A 2010 PRIUS. I RECEIVED A RECALL NOTICE AND TOOK IT IN TO THE DEALER FOR REPAIR. NEVERTHELESS, EVEN AFTER THE ALLEGED REPAIR, PROBLEMS STILL HAPPEN WHILE BRAKING. SPECIFICALLY, IF I HIT A BUMP OR A POTHOLE WHILE BRAKING, THE CAR SURGES FORWARD. I WOULD SAY THIS HAPPENS TO ME MULTIPLE TIMES PER WEEK. *TR

04/16/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 TOYOTA PRIUS "SURGE" WHILE BRAKING OVER BUMPY ROAD SURFACE...I BROUGHT MY CAR IN FOR THE RECALL MOD AND THE PROBLEM SEEMS WORSE THAN EVER!! WHAT GIVES?? *TR

04/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HE PREVIOUSLY RECEIVED REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). PRIOR TO THE RECALL, THE CONTACT HAD EXPERIENCED A DELAY IN BRAKE RESPONSE WHEN TRAVELING OVER ROUGH ROAD SURFACES. FOLLOWING REPAIRS, THE FAILURE PERSISTED BUT WOULD OCCUR ON VARIOUS ROAD SURFACES, INCLUDING FLAT AND DRY SURFACES. THE FAILURE MILEAGE WAS 6,800 AND THE CURRENT MILEAGE WAS 7,300. THE VIN WAS NOT AVAILABLE. UPDATED 06/29/10 *BF

04/13/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 TOYOTA PRIUS III. THE CONSUMERS DAUGHTER WAS INVOLVED IN AN ACCIDENT. THE BRAKES DID NOT STOP THE VEHICLE WHEN THEY WERE APPLIED. SHE COLLIDED WITH THE VEHICLE IN FRONT OF HER, WHICH THEN HIT ANOTHER VEHICLE. *JB

04/11/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 04/09/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A NEW 2010 PRIUS WITH LESS THAN 1K MILES. ON 4-9-10 WHILE PULLING INTO A PARKING SPOT I EXPERIENCED A SIMULTANEOUS LOSS OF BRAKING COMBINED WITH UNINTENDED SURGE OF ACCELERATION. MY PRIUS JUMPED THE CURB THAT WAS PERPENDICULAR TO THE PARKING SLOT AND STOPPED AS IT SLAMMED INTO A BRICK BUILDING ABOUT 8 FEET BEYOND THE CURB. I UTILIZED MY SAFETY CONNECT BUTTON TO RECORD THE TIME OF THE ACCIDENT AND HAD THE VEHICLE TOWED TO THE DEALER. I CONTACTED TOYOTA CUSTOMER EXPERIENCE CENTER AND NOW HAVE A CASE #. I WAS TOLD THAT SOMEONE WOULD CONTACT ME WITHIN 2 BUSINESS DAYS. I AM NOT AT ALL COMFORTED BY THIS VERY SCARY INCIDENT. I WOULD JUST LIKE TO HAVE MY 2005 PRIUS BACK AS I NEVER HAD ANY PROBLEMS WITH IT. I AM SEEING THAT MY PROBLEM IS NOT UNIQUE BASED ON MANY SIMILAR PROBLEMS ON THIS NHTSA COMPLAINT SITE. *TR

04/08/2010
Components: EXTERIOR LIGHTING
Incident Date: 04/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE LED HEADLIGHTS ON THE PRIUS V ONLY CARRIES ABOUT 30 FEET ON LOW BEAM, SO THAT ONLY 30 MPH IS ALLOWABLE AT NIGHT DRIVING WITH TRAFFIC. HOWEVER, THAT IS NOT THE SPEED THAT ANYONE WILL DRIVE. THUS, ON LOW BEAMS EVERYONE OUTDRIVES THEIR LIGHTS. *TR

04/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

1. BRAKES DISENGAGED ON TWO SEPARATE OCCASIONS WHILE BRAKING TO A RED LIGHT AND WENT OVER UNEVEN PAVEMENT. 2. CAR IS PARKED IN GARAGE. IN THE MORNING I WENT TO START THE CAR AND UPON PUSHING THE START BUTTON THE CAR STARTED VIOLATING SHAKING AND MAKING A CLANKING NOISE. I IMMEDIATELY TURNED CAR OFF AS THIS WAS NOT A NORMAL OCCURRENCE. I PUSHED THE START BUTTON AGAIN AND CAR STARTED NORMALLY. 3. ON 4/1/10 TOOK CAR TO TOYOTA OF ORANGE FOR RECALL FIX OF THE BRAKES. ON 4/2 WHILE PULLING UP TO A STREET FROM A PARKING LOT THE BRAKES DISENGAGED. THE ASPHALT WAS VERY BUMPY IN THE PARKING LOT. I WAS ON A SLIGHT DECLINE. THE BRAKES DISENGAGED AND CAR LURCHED FORWARD. IT WAS WORSE THAN THE OTHER TWO TIMES. IT WAS SCARY. IF THERE WAS A CAR IN FRONT OF ME I WOULD HAVE HIT THEM. *TR

04/08/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS SHE WAS PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY SURGED FORWARD AS SHE WAS MAKING A RELATIVELY SHARP LEFT TURN INTO THE SPACE. THE CONTACT STATED SHE WAS PROBABLY GOING 3-5 MPH WHEN THE VEHICLE ACCELERATED. SHE SLAMMED ON THE BRAKES AND WAS ABLE TO STOP THE VEHICLE BEFORE IT CRASHED INTO A PARKED VEHICLE. THE CONSUMER STATED SHE HAD THE RECALL PERFORMED ON THE VEHICLE IN EARLY MARCH. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700. UPDATED 05/26/10 *BF UPDATED 10/05/10*JB

04/08/2010
Components: POWER TRAIN
Incident Date: 04/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WAS PARKING 2010 PRIUS SHIFTED INTO PARK AND THEN CAR STARTED GOING FORWARD AND HIT BUILDING,DRIVER APPLYING BACK AND CAR WON'T STOP. *TR

04/08/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 04/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

2010 PRIUS WITH ABOUT 14,500 MILES DRIVING ON SMOOTH, WET, PAVED ROAD 20 MILES AN HOUR ON A CURVE. NEITHER FOOT WAS NOT ON A PEDAL - CAR WAS COASTING FOR SEVERAL SECONDS AS EXPECTED, SLOWLY DECELERATING. IN THE MIDDLE OF THE CURVE, WITH BOTH FEET STILL NOT ON EITHER GAS OR BRAKE, I FELT AND HEARD A NOTABLE SURGE OF HARD ACCELERATION DESPITE BOTH FEET BEING OFF THE GAS AND BRAKE. MY WIFE IN THE PASSENGER SEAT ALSO NOTICED THE SURGE. I IMMEDIATELY BRAKED HARD. THE CAR SLOWED SAFELY, AND THE UNREQUESTED ACCELERATION SEEMED TO STOP AS SOON AS I ENGAGED THE BRAKE PEDAL. NOTHING WAS TOUCHING THE ACCELERATOR BEFORE THE SURGE, DURING THE SURGE, OR WHEN THE SURGE ENDED AS I BRAKED - NOT A FLOOR MAT, NOT A STRAY OBJECT, NOT MY FOOT. THIS IS THE FIRST TIME WE HAVE EXPERIENCED THIS EXACT PATTERN OF SYMPTOMS. IN THE PAST, BEFORE THE BRAKE SOFTWARE RECALL WAS DOWNLOADED TO OUR CAR, WE HAD MANY EPISODES OF TEMPORARY LOSS OF BRAKING POWER ON BUMPY ROADS. AT LEAST ONE OF THOSE PRIOR EPISODES HAD UNEXPLAINED ACCELERATION ACCOMPANY THE TEMPORARY BRAKING FAILURE ON A BUMPY ROAD. TODAY'S INCIDENT WAS VERY DIFFERENT - I WAS NOT BRAKING, AND THE ROAD WAS NOT BUMPY. NOTE THAT THE 2010 PRIUS IS NOT ON THE RECALL LISTS FOR THE ACCELERATOR MODIFICATIONS, AND THAT A STICKY ACCELERATOR WOULD NOT EXPLAIN THIS BEHAVIOR. *TR

04/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/07/2010
Crash: No
Fire: No
Summary

THE VEHICLE WAS PARKED AND WAS STARTED. THE VEHICLE WAS PUT INTO REVERSE AND THE CAR THEN JUST LURCHED FOR A MOMENT. I JAMMED ON THE BRAKES AND THE BRAKE PEDAL BECAME VERY HARD AND CAME ALL THE WAY TO THE TOP . I HELD THE BRAKE AND THEN JUST SHUT THE CAR OFF. UPON RESTART THE VEHICLE WAS OK. IT DID NOT REPLICATE THE PROBLEM AGAIN. THIS IS THE 4TH OR 5TH TIME THIS HAS HAPPENED AND IT IS ALWAYS THE SAME. THE CAR IS PARKED AND I HAVE TO PUT IT IN REVERSE. *TR

04/06/2010
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 04/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ALTHOUGH I TOOK MY VEHICLE IN FOR THE RECALL (2010 PRIUS) LAST WEEK, THE VEHICLE REPEATED THE LOSS OF BRAKE/SURGE ISSUE THIS MORNING. I ALSO REPORTED TO MY TOYOTA DEALER LAST WEEK ABOUT ABNORMAL, SUDDEN BRAKING. WHEN APPLYING NORMAL PRESSURE TO THE BRAKES, ON SEVERAL OCCASIONS THE BRAKES HAVE LOCKED VIOLENTLY, SENDING ME AND MY PASSENGERS AGAINST OUR SEAT BELTS. TOYOTA CLAIMED THAT THE RECALL MAY MAKE THAT BETTER. IT HAS NOT. THIRDLY, I REPORTED LAST WEEK TO TOYOTA THAT THE CAR HAS ON OCCASION SHAKEN VIOLENTLY AND MADE A LOUD CLANKING NOISE (LIKE A WASHING MACHINE OFF BALANCE) UPON START UP, CAUSING ME TO JUMP OUT F THE CAR FOR FEAR OF IT BLOWING UP. THEY SAID THEY HAD NEVER HEARD OF THIS. MY CO-WORKER, A FELLOW 2010 PRIUS OWNER, REPORTED THE SAME ISSUE. *TR

04/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE THE 2010 PRIUS AND HAD THE BRAKE RECALL WORK PERFORMED ON MY VEHICLE. IT DIDN'T WORK. WHEN I GO DOWN A HILL AND HIT A SPEED BUMP EVEN AT 5 MILES AN HOUR WHILE BRAKING THE CAR DOESN'T BRAKE FOR A FEW SECONDS. I MOVE 5-10 FEET UNCONTROLLED. IF THERE ARE CARS BACKED UP AT THE STOP I WOULD HIT THEM. *TR

04/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT WAS RECALLED AND REPAIRED IN MARCH 2010. ON APRIL 4, 2010 I WAS DRIVING THE CAR WITH MY WIFE AND WAS UNDER NORMAL BRAKING CONDITIONS WHEN I PRESSED THE BRAKES AND THEY ACTED LIKE THEY WERE ANTI-LOCK. THE PEDAL SKIPPED AND WENT TO THE FLOOR. IT WAS SO NOTICEABLE THAT MY WIFE ASKED WHAT JUST OCCURRED AND I TOLD HER THE BRAKES FAILED FOR A SECOND. I WAS AT ABOUT 20-30 MILES PER HOUR WHEN THIS OCCURRED COMING UP TO A STOP LIGHT. AGAIN THE CAR WAS TAKEN IN FOR THE RECALL PRIOR TO THIS. *TR

04/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 04/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

DESPITE HAVING HAD THE BRAKE RECALL ITEM FIXED ON MY 2010 TOYOTA PRIUS, I CONTINUE TO EXPERIENCE INSTANCES WHEN I DEPRESS THE BRAKE AND THE CAR SKIDS FROM SIDE TO SIDE WITH A SENSATION THAT THE END OF THE CAR IS LITERALLY LIFTING OFF THE GROUND. THIS HAS HAPPENED TO ME MULTIPLE TIMES AND TOYOTA HAS TOLD ME THAT THE RECALL FIXED ANY CONCERNS, SO THERE SHOULDN'T BE ANYTHING WRONG. ON ONE OCCASION WHEN THIS HAPPENED MY VEHICLE ACTUALLY BUMPED INTO A FIXED OBJECT, CAUSING DAMAGE TO THE FRONT BUMPER. I PURCHASED THIS CAR BASED ON TOYOTA'S REPUTATION AND AM NOW SO MISTRUSTING OF IT THAT I HESITATE TO PUT MY FAMILY IN IT. AS A CONSUMER I STRONGLY FEEL THAT I AND ALL OWNERS OF 2010 PRIUS' SHOULD HAVE THE RIGHT TO OPT TO RETURN OUR VEHICLES TO TOYOTA AND HAVE THE OPPORTUNITY TO SELECT A DIFFERENT NEW OR USED VEHICLE OF THE SAME PRICE FOR WHAT WE PAID FOR OUR CARS. THE PROVEN CONCERNS ABOUT THE 2010 PRIUS SHOULD BE ENOUGH FOR THE NHTSA TO PUT PRESSURE ON TOYOTA TO ALLOW FOR SOME TYPE OF RESTITUTION. IT IS NOT AS SIMPLE AS JUST TRADING IN THE CAR AT ANY RANDOM DEALER BECAUSE THE REPUTATION OF THESE CARS HAS SEVERELY LOWERED THE MARKET VALUE. TOYOTA'S ERRORS SHOULD NOT BE PERMITTED TO HAVE A FINANCIAL IMPACT ON THOSE CONSUMERS WHO PURCHASED THEIR CARS. I WOULD BE HAPPY TO ALLOW NHTSA TO TEST MY VEHICLE FOR A SHORT PERIOD OF TIME IF IT WOULD HELP IN THE RESEARCH OF THIS PROBLEM. *TR

04/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ABS BRAKES FAIL TO ENGAGE WHEN ONE OF THE FRONT TIRES HITS POT HOLE / SLIPPERY BUMPY SURFACE. THE CAR SURGES FORWARD DURING BRAKING BEFORE BRAKING RESUMES. THE RECALL AND FIX TOYOTO IMPIMENTED ON MY CAR ON 2/15 DID NOT ADDRESS THE ISSUE, IT ONLY SHORTENED TO LAG TIME (PERIOD OF EXCELERATION - SURGE FORWARD). THE ISSUE STILL EXISTS AND IS STILL A DANGEROUS SAFETY HAZARD. I REPORTED THIS TO THE DEALER IN SMITHTOWN, NY WHO CONTACTED TOYOTA FACTORY AND THEY ADVISED THE DEALER, WHO ADVISED ME THAT THE CAR OPERATES AS PER SPECIFIATION. THE DEALER AND THE FACTORY DID NOT EVEN LOOK AT MY CAR! I DEMANDED A WORK ORDER WHICH THEY GAVE ME STATING "CAR TO BE BROUGHT BACK AFTER TOYOTA IS CONTACTED ADN ADVISES DEALER ON THE CONDITION". THE NEXT DAY THE DEALER CALLED ME TO SAY TOTOTA ADVISED THE CAR IS WORKING AS PER SPEC. TOYOTA REFUSES TO ADDRESS THIS ISSUE AND THE DEALER WILL NOT LOOK AT THE CAR. THIS IS A SAFETY HAZZARD THAT I SHOULD NOT HAVE TO BE SUBJECTED TO. PLEASE CONTACT ME. THANK YOU DOREEN GEBBIA, NESCONSET, NY

04/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 04/01/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER STATES BRAKE PROBLEMS. *TGW THE CONSUMER STATED IT APPEARED AS IF THE SOFTWARE PATCH FOR THE 2010 PRIUS WAS NOT ENOUGH AS HE HAS EXPERIENCED ONE MORE OCCURRENCE SINCE GETTING THE PATCH ON MARCH 1, 2010. PRIOR TO THE SOFTWARE PATCH, THE CONSUMER EXPERIENCED BRAKE STUTTERING MAY BE 10 TIMES. THE CONSUMER STATED HE READ WHERE THE SWITCH FROM REGENERATIVE TO MECHANICAL BRAKING OCCURRED AT ABOUT 9 MPH HE NOTICED THAT THE BRAKE STUTTERING SEEMED TO OCCUR CLOSER TO 20 MPH. IT WOULD NOT JUST OCCUR WHEN HITTING A SMALL POTHOLE, BUT SOMETIMES WITH JUST STEADY BRAKING ON SMOOTH SURFACES. ON A SMOOTH SURFACE, THE FEELING WOULD BE A BIT OF A JERK. HE WOULD DECELERATE WITH PRESSURE AGAINST THE SEAT BELT AND HIS HANDS ON THE STEERING WHEEL, THEN THERE WOULD BE 1/4 OF A SECOND WHERE THERE WAS NO PRESSURE BECAUSE THE BRAKES WERE NOT WORKING, THEN HE WOULD JERK FORWARD AS THE BRAKES BEGAN TO WORK AGAIN, THERE WAS A SOMEWHAT DIFFERENT SENSATION WHEN HITTING A SMALL POTHOLE. THE MOST RECENT MOMENTARY BRAKE FAILURE OCCURRED WHILE STOPPING FOR A RED LIGHT. THE CONSUMER STATED HE SLOWED DOWN TO 20 MPH WHEN HE FELT A DIFFERENT TYPE OF STUTTERING THAN PREVIOUSLY. IT MAY HAVE BEEN A DOUBLE STUTTERING, BUT IT SEEMED HARDER. *JB

04/01/2010
Components: SERVICE BRAKES, AIR
Incident Date: 03/31/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS AND HAD IT TAKEN BACK TO THE DEALERSHIP FOR THE RECENT RECALL. HOWEVER, I AM STILL EXPERIENCING THE SAME PROBLEMS AS BEFORE WITH THE CAR. WHENEVER I HAVE GONE OVER A BUMP THE CAR FEELS LIKE IT "JUMPS" FORWARD AND LOSES A LITTLE CONTROL.

04/01/2010
Components: UNKNOWN OR OTHER
Incident Date: 10/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. THE CONTACT WAS DRIVING 30 MPH WHEN HE PULLED THE CRUISE CONTROL LEVER UP TO INCREASE THE SPEED, THE STEERING WHEEL WOULD TURN LEFT AND WHEN HE PULLED THE LEVER DOWN TO DECREASE SPEED, THE STEERING WHEEL WOULD TURN TO THE RIGHT. HE TOOK THE VEHICLE TO THE DEALER WHO ADVISED HIM TO HOLD THE STEERING WHEEL TIGHT WHEN INCREASING OR DECREASING THE CRUISE CONTROL SPEED AND IT WOULD NOT MOVE. THE CONTACT WAS CONCERNED THAT HE HAD TO HOLD THE STEERING WHEEL TIGHTER THAN NORMAL AT ALL TIMES. HE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE BACK TO THE DEALER. WHEN HE TOOK THE VEHICLE BACK TO THE DEALER, THEY INFORMED HIM THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 5. THE CURRENT MILEAGE WAS APPROXIMATELY 7,000. UPDATED 05/24/10 *BF THE CONSUMER WAS TOLD TO HAVE A FIRM GRIP ON THE STEERING WHEEL WHEN USING THE CRUISE CONTROL TO ADJUST OR SET THE SPEED OF THE VEHICLE. THE CONSUMER STATED THE STEERING WAS AFFECTED WHENEVER HE ADJUSTED THE CRUISE CONTROL LEVER MECHANISM. UPDATED 06/01/10. *JB

03/31/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 7 MPH ON A BUMPY ROAD SURFACE. WHEN THE BRAKES WERE ENGAGED THE VEHICLE SURGED FORWARD. WHENEVER TRAVELING BETWEEN 55 MPH ON BUMPY ROAD CONDITIONS THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD PRIOR RECALL REMEDY ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE FAILURE OCCURRED AFTER THE RECALL SERVICE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 11,000. THE CURRENT MILEAGE WAS 12,657.

03/31/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 4 MPH WHEN THE BRAKES WERE APPLIED, THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE BRAKES BEGAN TO LOCK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN CONFIRMED THAT THE BRAKES WERE NOT OPERATING PROPERLY AFTER TEST DRIVING THE VEHICLE. THE VEHICLE REMAINED AT THE DEALER FOR FURTHER INSPECTION. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE TECHNICIAN STATED THAT AFTER THE FINAL INSPECTION THE BRAKES WERE OPERATING NORMALLY. THE FAILURE MILEAGE WAS 30. THE CURRENT MILEAGE WAS 5,500.

03/31/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I PURCHASED MY 2010 PRIUS BACK IN JULY OF 2009 AND HAD PROBLEMS STOPPING THE CAR WHEN APPLYING THE BRAKE OVER A BUMP OR A POT HOLE ON THE ROAD. THE CAR WOULD ACCELERATE FOR A SECOND BEFORE COMING TO A FULL STOP. WHEN THERE WAS VOLUNTARY RECALL, FOR ME IT WAS MANDATORY BECAUSE THIS WAS A SERIOUS ISSUE BECAUSE IF THERE WOULD HAVE BEEN A CAR IN FRONT OF ME, OR IF THIS WAS CLOSE TO AN INTERSECTION AND PEDESTRIANS, WHO KNOWS WHAT COULD HAPPEN. I TOOK IT TO THE DEALERSHIP TO GET THE RECALL. THEY TOLD ME IT IS SOME SOFTWARE UPDATE. AFTER GETTING THE VEHICLE SERVICED, I TOOK IT FOR A TEST DRIVE AND NOTICED SLIGHT IMPROVEMENT IN THE RESPONSE WHEN APPLYING THE BRAKE PEDAL. BUT THIS MORNING AS I WAS APPLYING MY BRAKE HEADING TOWARDS THE INTERSECTION TO MAKE A TURN, I HIT A POT HOLE AND THE ACCELERATED AGAIN AND I HAD TO QUICKLY MANEUVER THE VEHICLE TO AVOID COLLISION WITH THE CAR IN FRONT OF ME. WHATEVER THEY DID WITH THE RECALL DID NOT RESOLVE THE BRAKE PROBLEMS.

03/31/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/31/2010
Crash: No
Fire: No
Summary

SUGGESTION FOR TESTING TOYOTO ACCELERATION PROBLEM: THE TRACKS ON A PRINTED CIRCUIT BOARD CAN BEHAVE AS AN ANTENNA AND GENERATE FALSE SIGNALS TO THE PROCESSOR. CELL PHONE, GPS SIGNAL RADIATION, ETC., COULD BE CAUSING FALSE SIGNALS ON THE BOARD(S) IN THE TOYOTO VEHICLES. CHECK IT OUT !!

03/31/2010
Components: SERVICE BRAKES, AIR,VEHICLE SPEED CONTROL
Incident Date: 03/28/2010
Crash: No
Fire: No
Summary

2010 PRIUS STILL ACCELERATES AFTER "FIX".

03/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER STATES REAR BRAKES RELEASED OR SLIPPED AND VEHICLE SPED UP. *TGW THE CONSUMER STATED WITHIN THE FIRST MONTH OF DRIVING, SHE DROVE OVER AN UNEVEN, PERHAPS POTHOLED AREA IN THE ROAD AND IT SEEMED AS IF THE VEHICLE'S REAR BRAKES RELEASED OR SLIPPED, AND THE VEHICLE SPED UP. THE VEHICLE THEN SEEMED TO CORRECT ITSELF AND DROVE SMOOTHLY AHEAD WITH PROPER BRAKING. *JB

03/27/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THE BRAKE FIX ON MY 2010 TOYOTA PRIUS DID NOT SOLVE THE PROBLEM WITH THE BRAKES RELEASING UNDER CERTAIN CONDITIONS. I EXPERIENCED THE PROBLEM 3 TIMES BEFORE THE FIX AND 2 TIMES AFTER. THE ONLY WAY I COULD REPRODUCE THE PROBLEM WAS WHILE BRAKING ON A SNOW COVERED ROAD. SINCE HAVING MY CAR REPAIRED UNDER TOYOTA'S RECALL PROGRAM, I HAD THE BRAKES RELEASE ONCE ON WET ROADS (3/14) AND ONCE ON ICE (3/25).

03/26/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING THE VEHICLE AT A SPEED OF 25 MPH, THE VEHICLE CONTINUED TO ACCELERATE EVEN AFTER THE BRAKE PEDAL WAS APPLIED WHEN DRIVING ON A ROUGH OR BUMPY SURFACE. THIS INCIDENT OCCURRED ABOUT FORTY TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP ON TWO OCCASIONS. ON THE SECOND VISIT TO THE DEALERSHIP, THE DEALER UPDATED THE COMPUTER SOFTWARE IN THE VEHICLE. HOWEVER, THE UPDATE DID NOT REMEDY THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 11,000.

03/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WITH THE CRUISE CONTROL ACTIVATED. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL WITH A SUDDEN INCREASE OF ACCELERATION UP TO 70 MPH. THE FAILURE OCCURRED ON ONE OCCASION. THE FAILURE MILEAGE WAS 13,364. THE CURRENT MILEAGE WAS 13,647.

03/25/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

RECALL ON TOYOTA PRIUS (2010), DID NOT RECEIVE RECALL NOTICE UNTIL AFTER RETURNED TO DEALER FOR RECALL, SERVICE PERFORMED, STILL HAS SAME ISSUE, RETURNED TO DEALER RON HIBBARD TOYOTA 3/23/10, MECHANIC STATED THEY HAVE DONE ALL THEY CAN DO, MILAGE, DATE, AND SPEED AT TIME OF INCIDENTS ARE APPROX. SAME ISSUE OCCURRED 2 TIMES SINCE RECALL SERVICE

03/24/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/05/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

2010 TOYOTA PRIUS. CONSUMER STATES BRAKE FAILURE IN WHICH THE MALFUNCTION HAPPENED TWICE AND CAUSED AN ACCIDENT. *TGW THE CONSUMER STATED THE FACTORY DEFECT WAS NOT BROUGHT TO LIGHT UNTIL AFTER THE SECOND INCIDENT. ALTHOUGH, TOYOTA CORRECTED THE BRAKE ISSUE, THE CONSUMER HAS COSTS AND OUTSTANDING PROBLEMS WITH THE VEHICLE BECAUSE OF THE DAMAGE DONE IN FIRST INCIDENT, INCLUDING PROBLEMS WITH THE WHEEL BEARING. THE CONSUMER IS REQUESTING TOYOTA REIMBURSE HIM FOR MONIES PAID TO FIX THE VEHICLE AND ALSO TO FIX THE WHEEL BEARING THAT WAS NOT IDENTIFIED AND NOT REPLACED. THE CONSUMER STATED THE FIRST INCIDENT HAPPENED WHEN HE WAS ABOUT TO MAKE A RIGHT TURN. THERE WAS SNOW ON THE ROADS AND AS HE WAS MAKING THE TURN, TRAVELING ABOUT 9 OR 10 MPH, HE STARTED SLIDING TOWARD THE CURB ON THE OTHER SIDE. HE TRIED TO BRAKE, BUT HE CONTINUED TO SLIDE. AN INSTANT BEFORE HE HIT THE CURB, THE ANTI-LOCK BRAKES ACTIVATED, BUT IT WAS TOO LATE. HE SLID INTO THE CURB WITH THE WHEEL TURNED, BROKE THE WHEEL RIM AND FLATTENED THE TIRE. THE SECOND FAILURE OCCURRED WHEN HE WAS COMING OUT OF A MALL PARKING LOT HEADING TOWARD A MAIN STREET. THE CONSUMER STATED HE WAS COASTING TO THE STOP SIGN AND APPLIED THE BRAKES, BUT NOTHING HAPPENED. HE PUSHED THEM AS HARD AS HE COULD AND AGAIN AT THE LAST SECOND THE ANTI-LOCK BRAKES ACTIVATED. *JB

03/24/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. CONSUMER EXPRESSES DISCONTENT REGARDING INNOCENT LIVES LOST AND REGARDING TOYOTA DEFECTS. *TGW

03/24/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/28/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON 12/28/09 AT APROX. 6:30 A M, WHILE DRIVING MY 2010 TOYOTA PRIUS, I ATTEMPTED TO STOP ON A ROUGH ICE/SNOW PACKED SURFACE. I WAS TRAVELING AT ABOUT 5 MPH. THE VEHICLE SLID FOR ABOUT 20 TO 25 FEET BEFORE CRASHING INTO A SNOW BANK. THE ABS DID NOT OPERATE, AS I NEVER FELT THE DISTINCT PULSATING IN THE BRAKE PEDAL. THE VEHICLE SEEMED TO ACTUALLY LOOSE ALL BREAKING POWER FOR A INSTANT AND SURGE FORWARD. NO OTHER VEHICLES WERE INVOLVED AND NO ONE WAS INJURED. THE FRONT BUMPER WAS DAMAGED AND THE VEHICLE WAS REPAIRED FOR ABOUT $1,400. AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING OVER ROUGH SURFACES, AT TIMES, I NOTICED THAT THE BRAKES DID NOT STOP PROPERLY. AT THAT TIME, THERE WAS NO RECALL FOR THE 2010 PRIUS BRAKES. IT FEELS AS IF THE BRAKES STOP WORKING FOR AN INSTANT AND THE VEHICLE SURGES FORWARD. I EVEN REMARKED TO MY WIFE, WHILE DRIVING, THAT THE BRAKED DID NOT FEEL RIGHT WHEN STOPPING SOMETIMES. THERE HAS SINCE BEEN A RECALL FOR THE 2010 PRIUS BRAKES. MY PRIUS IS NOW AT THE TOYOTA DEALERSHIP WHERE THE BRAKE RECALL WILL BE PREFORMED. I HAVE BEEN DRIVING OVER 38 YEARS AND HAVE A VERY GOOD DRIVING RECORD. IT IS MY OPINION, THAT THE ACCIDENT WOULD NOT HAVE OCCURRED HAD THE BRAKES IN MY 2010 PRIUS BEEN WORKING PROPERLY.

03/23/2010
Components: WHEELS
Incident Date: 03/22/2010
Crash: No
Fire: No
Summary

CAR: 2010 PRIUS II DRIVING ON WET PAVEMENT AND APPROACHING A STOPLIGHT. STARTED APPLYING THE BRAKES AND HIT A POT HOLE - VEHICLE SPED UP FOR A MOMENT AND LUNGED FORWARD THIS WAS NOT THE FIRST TIME I HAVE EXPERIENCED THIS BUT IT WAS THE MOST NOTICEABLE. EACH TIME IT HAS OCCURRED WHILE BRAKING AND GOING OVER UNEVEN ROADS. THIS TIME ALMOST HIT THE CAR IN FRONT OF ME AT THE LIGHT.

03/23/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 TOYOTA PIRIUS ISSUE WITH BRAKES. I RECEIVED A RECALL NOTICE, BROUGHT IT TO DEALER, THEY SUPPOSEDLY FIXED THE PROBLEM. THE RECALL DID NOT CORRECT THE PROBLEM. THERE IS STILL AN ISSUE WITH THE BRAKES. IF YOU HAVE TO BRAKE ON AN UNEVEN SURFACE THE CAR DOES NOT RESPOND IMMEDIATELY. IT SEEMS TO FLOAT OR GLIDE OVER BUMP BEFORE THE BRAKE CATCHES. IT IS A CONSTANT CAUSE OF ANIEXTY WHILE DRIVING. EXTREMELY DANGEROUS BECAUSE YOU CAN CRASH INTO CAR IN FRONT OF YOU ESPECIALLY WHEN CITY DRIVING AS I DO WHEN I COMMUTE TO AND FROM WORK EACH DAY.

03/23/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ON MY DRIVE HOME FROM THE TOYOTA DEALERSHIP AFTER HAVING THE ABS BRAKE FIX RECALL FIX APPLIED, I APPLIED MY BRAKES TO SLOW DOWN FOR A SPEED BUMP AND WHILE THE CAR ROLLED OVER THE SPEED BUMP THE BRAKES SLIPPED AND THE CAR SEEMED TO SURGE FORWARD. PLEASE NOTE THIS IS IMMEDIATELY AFTER THE CAR RECEIVED THE BRAKE RECALL FIX.

03/23/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

PRIUS 2010 BRAKE DISFUNCTION. FILLED OUT REPORT TO NHSTA APPX 3 MONTHS AGO BUT WAS NOTIFIED CASE WAS CLOSED A FEW DAYS LATER, NO REASON WAS GIVEN FOR CLOSURE. WILL SOMEONE PLEASE FOLLOW UP ON THIS ISSUE.

03/23/2010
Components: UNKNOWN OR OTHER
Incident Date: 02/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TWO OCCURRENCES: SUDDEN LOSS OF ACCELERATION WITHOUT ANY WARNING. FIRST TIME DEALERSHIP SAID IT WAS A LOOSE COMPUTER CONNECTION WHICH THEY SAID THEY TIGHTENED AND REBOOTED COMPUTER. SECOND OCCURENCE, THEY SAY THEY DON'T KNOW WHAT HAPPENED AND HAVE CONTACTED TOYOTA HEADQUARTERS FOR ADVICE. STILL WAITING AFTER 6 DAYS. CONCERNED ABOUT THIS HAPPENING ON A VERY BUSY FREEWAY. WE WERE ON A HIGHWAY THAT WASN'T THAT BUSY AND WE WERE ABLE TO SAFELY PULL TO THE SIDE OF THE ROAD. COULD BE DISASTROUS ON A BUSY FREEWAY WHERE EVERYONE IS GOING BUMPER TO BUMPER AT 75 MPH!!!

03/23/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE RECALL REPAIR TO THE BRAKE SYSTEM ON MY TOYOTA 2010 PRIUS DID NOT FIX THE INTERMITTANT BRAKE FAILURE THAT IS THE FOCUS OF THE PRIUS RECALL. DEALER INSTALLED "FIX" TWICE BUT THE DELAY IN BRAKING AND FEELING OF ADDITIONAL TORQUE WHEN BRAKING ON ROUGH AND/OR WET PAVEMENT STILL OCCOURS.

03/23/2010
Components: PARKING BRAKE,ENGINE AND ENGINE COOLING
Incident Date: 03/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS II - WHEN IN PARK, OR JUST SLIGHTLY ON THE BRAKES AND THE ENGINE SWITCHES FROM ELECTRONIC TO GAS MOTOR, THE CAR ROCKS FORWARD 1-3 INCHES. VERY TERRIFYING, BUT ACCORDING TO KENDALL TOYOTA OF EUGENE, OREGON, THIS IS "NORMAL". I DON' T KNOW OF ANY WORLD IN WHICH A CAR MOVING ON ITS OWN WHILE IN PARK IS NORMAL.

03/23/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

WE OWN A 2010 PRIUS, [XXX] . IT IS ONE OF THE VEHICLES THAT WAS SUBJECT TO THE ABS ACTUATOR ECU UPDATE SAFETY RECALL NOTICE. I TOOK THE CAR IN EARLY THIS MONTH AND HAD THE UPDATE INSTALLED. THE PROBLEM DESCRIBED, REGARDING LIGHT PEDAL PRESSURE AND THE CAR NOT BRAKING CORRECTLY OCCASIONALLY SEEMS TO FIT WELL WITH WHAT I EXPERIENCED. IN THE MIDDLE OF BRAKING, TRYING TO MAKE FULL USE OF THE REGENERATION FEATURE, THE CAR SOMETIMES STOPPED BRAKING MOMENTARILY. I EXPERIENCED THAT THIS WAS MORE LIKELY TO HAPPEN ON A BUMPY ROAD. IN THE 6 MONTHS OR SO I DROVE THE CAR, PRIOR TO THE UPDATE, I EXPERIENCED THIS PROBLEM ROUGHLY 12 TIMES. I AM SAD TO REPORT HOWEVER THAT IN THE TWO WEEKS SINCE THE CAR WAS UPDATED, I HAVE ALREADY EXPERIENCED TWO ADDITIONAL EVENTS AFTER THE UPDATE THAT SEEM EXACTLY LIKE WHAT I EXPERIENCED BEFORE THE UPDATE. I TOOK THE CAR BACK TO MY DEALER (PRESTIGE TOYOTA, IN RAMSEY, NJ) AND SOMEONE THERE TESTED IT AND WAS CONVINCED THAT THE UPDATE WAS INSTALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/22/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE CONTACT SHIFTED INTO DRIVE GEAR, THE VEHICLE SUDDENLY ACCELERATED IN REVERSE. THE BRAKES WERE APPLIED BUT DID NOT STOP THE VEHICLE, THE CONTACT PUSHED THE POWER BUTTON WHICH TURNED OFF THE VEHICLE AND STOPPED THE ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE NHTSA RECALL# 10V039000 SERVICE BRAKES, AIR ANTILOCK CONTROL UNIT/MODULE WAS PERFORMED ON THE VEHICLE. THE CONTACT WAS CONCERNED THAT THE DEFECT WAS ELECTRICAL OR A DEFECT IN THE COMPUTER. THE APPROXIMATE CURRENT AND FAILURE MILEAGES WERE 5,300.

03/22/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 03/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS III ABS RECALL WAS APPLIED BY DEALER TOYOTA CITY OF BROOKLYN PARK, MN ON 3/17/10. PRIOR TO THIS RECALL UPDATE TO MY CAR, I HAD EXPERIENCED THE ISSUE ONCE SINCE PURCHASE OF THE CAR ON 10/23/09. NOW SINCE THE ABS UPDATE HAS BEEN APPLIED, I HAVE EXPERIENCED THE ISSUE 3 TIMES IN 5 DAYS. THE LAST EXPERIENCE WAS TODAY AND THE WORST YET WHERE I FELT I LOST BRAKES COMPLETELY WHILE SLOWING THE CAR AND BRAKING. I ESTIMATE MY SPEED WAS ABOUT 15 MPH GOING OVER A MINOR POT HOLE. *DT

03/22/2010
Components: PARKING BRAKE,POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/20/2010
Crash: No
Fire: No
Summary

TRUE! GEAR PROBLEM! REMEMBER AIRBUS FLIPPING OUR OF CONTROL WHEN THEY CAME OUT WITH FLY BY WIRE? THE JOY STICK GEAR IS DEFAULT TO SHIFT INTO NEUTRAL WHEN NORMAL PUSH BRING IT IN TO REVERSE. NO WAY TO PUT IT IN NEUTRAL. I THOUGHT THE SAME THING & WAS IN DENIAL UNTIL I REALIZE THAT ITS IMPOSSIBLE TO PUT IT INTO NEUTRAL WHEN THING IS SPEEDING OUT OF CONTROL. DON'T TAKE IT LIGHTLY- I DID BOUGHT A 2010 PRIUS JUST NOW & REALIZE - U CAN'T PUT IT - IN NEUTRAL. I WAS IN DENIAL. ALSO, VENTILATOR FAN SUDDENLY ACCELERATES WHEN U TRY TO SWITCH THE MODES. *DT

03/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I WAS GOING DOWN A HILL (APPROX 20MPH) IN MY SUBDIVISION (NORTH ON HARTER FARMS RD) WHEN I SAW A CAR PULLING OUT ONTO THE ROAD FROM HIS YARD. I APPLIED THE BRAKES HARD FOR ABOUT 100YDS BEFORE ATTEMPTING TO TURN INTO PALIMINO DR TO AVOID A COLLISION. I DID NOT MAKE THE TURN AND HIT A STOP SIGN AND THEN THE GUARD RAIL AT APPROX 5MPH. THERE WAS ABOUT 1-2" OF SNOW ON THE ROAD AND I HAD DRIVEN UP THE SAME HILL FROM A STOP WITHOUT SLIPPING A TIRE JUST 15 MIN PRIOR. I NEVER FELT ANY PULSATION FROM THE ABS DURING THE ATTEMPT TO STOP. AFTERWARDS WHEN I GOT HOME I ATTEMPTED TO STOP HARD (TO TEST THE BRAKES) ON LEVEL GROUND AND AGAIN NEVER FELT THE PULSATION FROM THE ABS SYSTEM. THERE WAS BRAKING BUT I FELT IT WAS GREATLY REDUCED. I HAVE NOT RETURNED THE CAR TO TOYOTA FOR THEIR RECALL YET. IF YOU WISH TO EXAMINE THE CAR YOU MAY. I AM SURE YOU CAN DUPLICATE THE RESULTS. *TR

03/20/2010
Components: SERVICE BRAKES, AIR
Incident Date: 03/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

RE: 2010 TOYOTA PRIUS IV; ON FEBRUARY 27, 2010, I VISITED THE TOYOTA SANTA MONICA SERVICE DEPARTMENT TO HAVE THE ABS SOFTWARE UPDATE INSTALLED. SINCE PURCHASING MY VEHICLE IN SEPTEMBER 2009, UP UNTIL THE DATE OF THE SOFTWARE UPDATE, I EXPERIENCED THE INCONSISTENT FEEL OF THE BRAKES USUALLY ONCE PER WEEK. HOWEVER, SINCE THE SOFTWARE UPDATE, IN THE FIRST WEEK ALONE, THE INCONSISTENT FEEL OCCURRED SEVEN TIMES, WITH THE MOST ALARMING INCIDENT OCCURRING DURING MY MORNING DRIVE TO WORK ON FRIDAY, MARCH 5TH. I WAS DRIVING ON PICO BOULEVARD JUST PAST AVENUE OF THE STARS, GENTLY TAPPING ON MY BRAKES DOWN THE HILL FOR A STOP, WHEN THE CAR BRIEFLY ACCELERATED AND ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. ADDITIONALLY, I EXPERIENCED THE BRIEF ACCELERATION TWICE WHILE BRAKING FOR PEDESTRIANS AT CROSSWALKS LAST WEEK. NOW, I AM EXPERIENCING THE SLIPPING SENSATION WITH THE BRAKES ABOUT 2 - 3 TIMES PER WEEK. I HAVE CALLING TOYOTA TOLL-FREE CUSTOMER SERVICE NINETEEN TIMES, BUT EACH TIME RECEIVED AN AUTOMATED MESSAGE STATING THAT THE COMPANY WAS EXPERIENCING HIGH CALL VOLUME AND WOULD BE UNABLE TO ANSWER MY CALL. I SENT TWO FAXES ON MARCH 6TH, ASKING THE COMPANY TO ARRANGE A SECOND SERVICE APPOINTMENT TO REPAIR THE BRAKES. I HAVE YET TO RECEIVE ANY TYPE OF RESPONSE FROM THE COMPANY. TODAY, ON MARCH 20TH, I CALLED TOYOTA SANTA MONICA TO DESCRIBE THE PROBLEM AND REQUEST A SECOND SERVICE APPOINTMENT. WHILE DRIVING DURING MY LUNCH BREAK TODAY, I AGAIN HAD THE BRAKES SLIP ON ME. I SPOKE WITH A SERVICE SUPERVISOR AT TOYOTA SANTA MONICA AT 500 PM TODAY TO ASK FOR A SECOND APPOINTMENT. HE DECIDED TO INSULT MY INTELLIGENCE AND TELL ME THAT WHAT I WAS EXPERIENCING IS A NORMAL FEEL OF THE ABS BRAKES. THIS IS UNACCEPTABLE! I WANT THE CAR REPAIRED. IF TOYOTA CANNOT PREVENT THIS INCONSISTENT FEEL AND SLIPPING SENSATION IN MY BRAKES, THEN I WAS MY PURCHASE CONTRACT TO BE COMPLETELY DISSOLVED. I WILL NOT CONTINUE TO FINANCE A LEMON AND HAVE TOYOTA LIE TO ME ABOUT ITS SAFETY. *TR

03/19/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING DOWN LAUREL CANYON IN LOS ANGELES, I HIT MY BRAKES, THEY ACCELERATED AND I HIT THE CAR IN FRONT OF ME. I DID HAVE THE CODE IN MY 2010 PRIUS FIXED HOWEVER THERE WERE STILL SOME MINOR ACCELERATION PROBLEMS AND I WAS SO ANNOYED THAT I DIDN'T SAY ANYTHING. HOWEVER NOW I HAVE RAN INTO THE CAR IN FRONT OF ME. *TR

03/19/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL * THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE FIRST TIME SHE EXPERIENCED SUDDEN ACCELERATION WAS ON JANUARY 15, 2010. WHILE STOPPED AT THE RED LIGHT WITH HER FOOT ON THE BRAKE THE VEHICLE SUDDENLY ACCELERATED. SHE PUT THE GEAR IN NEUTRAL AND THE VEHICLE STOPPED, AS SOON SHE TOOK THE GEAR OUT OF NEUTRAL THE VEHICLE ACCELERATED AGAIN. SHE EXPERIENCED THE FAILURE FIVE TIMES. SHE TOOK THE VEHICLE TO THE DEALER FEBRUARY 13 2010 THE DEALER REPLACED ACCELERATOR PEDAL AND RESET THE ACCELERATOR COMPUTERIZED SYSTEM. AND ON MARCH 18, 2010 SHE EXPERIENCED THE FAILURE AGAIN WHILE STOPPED AT THE RED LIGHT THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED SHE WILL TAKE THE VEHICLE BACK TO THE DEALER. THE CURRENT FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 4,200.

03/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 5 MPH TRAVELING OVER AN ICY ROAD SURFACE, THE BRAKE PEDAL WAS ENGAGED CAUSING THE VEHICLE TO SLIDE. SUDDENLY, THE VEHICLE CRASHED INTO A SNOW BANK. THE ANTI-LOCK BRAKE SYSTEM WAS INOPERABLE DURING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 400.

03/19/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 03/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS REPEATEDLY EXHIBITED THE BRAKING DEFECT AT ISSUE IN RECENT RECALL (SUDDEN LURCH FORWARD UPON ENCOUNTERING BUMP WHILE BRAKING TO STOP)--RECALL SERVICE PERFORMED 5 WEEKS AGO. ALTHOUGH THE SUDDEN LURCHING STOPPED (UNTIL TODAY) AFTER THE RECALL SERVICE, THE BRAKING BEHAVIOR THEN HAD A CONSISTENTLY ODD FEELING REQUIRING INCREASED PRESSURE TO FULLY STOP (THOUGH NO MORE SUDDEN LURCHING FORWARD WHEN ENCOUNTERING BUMP). THEN TODAY THE OLD LURCH FORWARD SUDDENLY RECURRED WHEN ENCOUNTERING BUMP WHILE SLOWING TO A STOP. DEALERSHIP CONTACTED AND SAYS THEY HAVE NO FURTHER REMEDY BEYOND RECENT COMPUTER ADJUSTMENT PERFORMED AS PART OF FEBRUARY, 2010 RECALL--BASICALLY TOTALLY DISINTERESTED. *TR

03/18/2010
Components: ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC
Incident Date: 03/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL ON. IT WAS SET TO 56 MPH. ALL OF A SUDDEN, THE VEHICLE STARTED LURCHING. IT WAS LIKE IT WAS TRYING TO ACCELERATE THEN SLOW DOWN, THEN ACCELERATE, THEN SLOW DOWN. I IMMEDIATELY SHUT OFF THE CRUISE CONTROL. IT HAS ALSO HAPPENED AGAIN TODAY WHEN I TRIED TO USE THE CRUISE CONTROL. *TR

03/18/2010
Components: SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

S10 APPROPRIATE HANDLING RE 2010 TOYOTA PRIUS SAFETY COMPLAINTS. *TGW THE CONSUMER STATED THE CRUISE CONTROL DOES NOT IMMEDIATELY CANCEL, CONTROLLING THE THROTTLE UNDER LIGHT BRAKING. THIS ALLOWED THE VEHICLE TO ACCELERATE UP A HILL WHILE THE CONSUMER WAS SIMULTANEOUSLY APPLYING THE BRAKES. THE BRAKE LIGHTS DID NOT COME ON UNDER LIGHT BRAKING AND THE BRAKES DID NOT WORK WHEN BRAKING OVER ROUGH SURFACES SUCH AS RAILROAD TRACKS. *JB

03/18/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

BRAKING ISSUES IN MY 2010 TOYOTA PRIUS- AFTER "RECALL FIX". *TR

03/18/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

I BELIEVED THE PROBLEM IS IN THE BRAIN BOX OF THE 2008-2010 PRIUS/ETC IN ARE AREA WHERE THE NAVY GENERATE LOW FREQUENCY SIGNALS ARE GARAGE DOORS GO UP AND DOWN AT WILL .WE HAD NO IDEA UNTIL THE NAVY ADMITTED IT. NOW WHIT CELL TOWERS SET UP EVERY WHERE AND WHO KNOWS WHAT SIGNAL ARE GENERATED THRU THEM. WHO TO SAY THAT IT IS AT SOME POINT IT EFFECTING SOME OF THE TOYOTAS AFTER ALL THEY ARE ROLLING COMPUTERS WHEN THEY STOP THE ERRATIC BEHAVIOR AND THEN REBOOT WITHOUT A TRACE. *TR

03/18/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/22/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS WAS DELIVERED ON DECEMBER 17, I TOOK IT ON TWO LONG ROAD TRIPS AND USED MY CRUISE CONTROL ON BOTH TRIPS. ON BOTH TRIPS WITH CRUISE CONTROL ON THERE WAS A SURGE OF ACCELERATION. NOTHING STUCK AND WHEN I APPLIED THE BRAKES THE CRUISE CONTROL CUT OFF AND THE CAR SLOWED. I HAVE EXPERIENCED THIS ONE OTHER TIME AND AGAIN IT WAS INTERSTATE DRIVING WITH CRUISE CONTROL ON. *TR

03/18/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I LEASED A 2010 TOYOTA PRIUS IN DECEMBER. IMMEDIATELY UPON LEAVING THE DEALERSHIP I NOTICED THAT THE VEHICLE'S BRAKES DO NOT HOLD WHEN YOU HIT A BUMP/POTHOLE. IN FACT, THE CAR SHOOTS FORWARD AND YOU MUST BE PREPARED. I FILLED OUT THE ON-LINE FORM FOR TOYOTA CUSTOMER SERVICE TO GO ON RECORD WITH THEM I HAD THE RECALL SOFTWARE UPGRADE INSTALLED 3 WEEKS AGO, AND WHILE THE PROBLEM IS MUCH LESS SEVERE, THE UPGRADE FIX DOES NOT FULLY CORRECT THIS ISSUE. THIS MORNING, MY VEHICLE'S BRAKES DID NOT HOLD WHEN I WAS BRAKING TO DRIVE OVER A BUMP IN THE ROAD AT 20MPH. I HAVE HAD A FEW MORE MINOR OCCURRENCES, BUT TODAY WAS NOTICEABLE. *TR

03/18/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THE PRIUS PURCHASED 1/3/10. ON 3/6/10 THE VEHICLE WOULD NOT STOP AND HIT ANOTHER CAR. THE VEHICLE WAS TOWED TO NORTH HOLLYWOOD TOYOTA. THE BRAKES FAILED TO OPERATE CAUSING THE PRIUS TO HIT ANOTHER CAR. THIS ALL OCCURRED WITHIN THE COUNTY OF LOS ANGELES, CALIFORNIA. THE VEHICLE CAN BE EXAMINED FOR THIS DEFECT. *TR

03/18/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

MY 2010 PRIUS WAS "REPAIRED" LAST MONTH. IT INTERMITTENTLY ACCELERATES WITHOUT MY PROMPTING AFTER HITTING A BUMP. THIS ACCELERATION IS AS INTENSE AS THE CAR SEEMS TO ALLOW, AS IF THE PEDAL WERE TO THE FLOOR OR WORSE, AND PERSISTS FOR AT LEAST ONE SECOND AND HAS NOT SUBSIDED SINCE THE ABS ACTUATOR ECU WAS UPDATED IN THE RECALL APPOINTMENT. THIS ACCELERATION IS TERRIFYING AS IT CAN'T BE ANTICIPATED AS IT DOES NOT HAPPEN EVERY TIME I HIT A BUMP, AND CAN'T BE SUPPRESSED BY THE BRAKING SYSTEM. I HAVE ON SEVERAL OCCASIONS BEEN SAFELY COASTING TO A STOP WITH THE BRAKES ON AND EXPERIENCED THIS PROBLEM. IN A FEW CASES THIS ACCELERATION ALMOST CAUSED ME TO HIT THE CAR IN FRONT OF ME AT STOP LIGHTS. I NEVER DID EXPERIENCE THE SYMPTOMS DESCRIBED BY TOYOTA RELATING TO THE DELAYED BRAKING PROBLEM, BUT I FEAR THIS PROBLEM AS MUCH OR MORE. *TR

03/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN STANDING STILL , THE BRAKE PEDAL CAN BE PUSHED TO THE FLOOR, EXTREMELY SPONGY FEEL . TOYOTA SAYS THIS IS NORMAL. WHEN THE BRAKES FAIL DUE TO SOFTWARE ERROR ( RECALL NOTICE WAS RECEIVED TODAY FINALLY ) I CAN ALSO EASILY PUSH THE PEDAL TO THE FLOOR. I DO NOT LIKE THIS FEELING HOPEFULLY THE RECALL WILL TAKE CARE OF THIS . VISIBILITY IS TERRIBLE DUE TO THE ROOF SUPPORTS, ARE PEDESTRIAN ACCIDENTS UP, WE CAN NOT SEE ,TO RETURN TO THE RIGHT LANE AFTER PASSING. *TR

03/17/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYOTA PRIUS HAS HAD A DEFECT THAT I NOTICED AFTER PURCHASE. EVERY TIME I BRAKE, WHEN I HIT A BUMP, MY CAR ACCELERATES. THERE WAS A RECALL IN WHICH WE PARTICIPATED ON MARCH 15, 2010 HOWEVER IT DID NOT CORRECT THE PROBLEM. WE ARE EXTREMELY DISSATISFIED AND FEARFUL OF THE POSSIBLE DANGER IT COULD BRING TO OUR FAMILY AND CHILDREN. *TR

03/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

I PREVIOUSLY FILED A COMPLAINT ABOUT MY 2010 PRIUS REGARDING BRAKING FAILURE OVER UNEVEN ROAD SURFACES, CASE #[XXX] . I TOOK MY CAR IN TO OUR LOCAL TOYOTA DEALER YESTERDAY TO HAVE THE ISSUE TAKEN CARE OF (I ALSO RECEIVED A RECALL NOTICE ABOUT THE PROBLEM) I GOT MY CAR BACK AND TODAY I EXPERIENCED THE SAME PROBLEM AGAIN WHILE BRAKING AND GOING OVER A BUMP IN THE ROAD. I WANT YOUR AGENCY TO BE AWARE THAT THE TOYOTA FIX MAY NOT BE WORKING. I WILL BE CONTACTING THE DEALERSHIP AND TOYOTA ABOUT THIS SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/17/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY MAKE: TOYOTA MODEL: PRIUS YEAR: 2010 COMPLAINT NUMBER: 10311958 SUMMARY: MY 2010 PRIUS COMPLETED ITS "RECALL" SERVICE YESTERDAY. TODAY, THE CAR LOST POWER AND DIED WHILE I WAS DRIVING ON TO THE FREEWAY. I WAS ABLE TO PULL OVER TO THE SIDE OF THE FREEWAY AND TURNED IT ON AND OFF SEVERAL TIMES UNTIL IT STARTED. WHEN I CALLED THE DEALER WHICH IS LOCATED IN THOUSAND OAKS, CALIFORNIA, I WAS TOLD BY THE CONSUMER COMPLAINT PERSON THAT THE DEALER WOULD NOT FIX THE PROBLEM UNLESS I WAS ABLE TO RECREATE THE PROBLEM WITH A TECHNICIAN IN THE CAR. *TR

03/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. AFTER SEVERAL ATTEMPTS, THE ENGINE WAS RESTARTED AND THE VEHICLE RESUMED NORMAL OPERATION. THE DEALER WAS CONTACTED IN REGARDS TO THE FAILURE. RECENTLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE CONTACT WAS CONCERNED THAT THE RECALL REPAIRS WERE INSUFFICIENT AND POTENTIALLY CAUSED THE RECENT FAILURE. THERE WERE NO FURTHER REPAIRS. THE FAILURE MILEAGE WAS 6,905 AND THE CURRENT MILEAGE WAS UNKNOWN.

03/17/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT HAS HAD THE SOFTWARE UPDATE RECALL PERFORMED. SINCE HAVING THE RECALL DONE, THE BRAKES ON THE CAR SEEM TO WORK EVEN WORSE THAN BEFORE. IT STILL OCCASIONALLY FEELS AS THOUGH THE BRAKES ARE SLIPPING WHILE GOING OVER A BUMP, AND THE BRAKES ALSO DO NOT SEEM TO WORK AS WELL UNDER NORMAL OPERATION. *TR

03/17/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE BEEN HAVING TWO ISSUES WITH THE 2010 PRIUS SINCE I BOUGHT IT ON 29TH DEC 2009. 1. UNABLE TO STOP AND SUDDEN ACCELERATION WHEN HITTING ROUGH /UNEVEN ROAD CONDITION AND TRYING TO STOP AND CONTROL THE VEHICLE. 2. UNABLE TO STOP SOME TIMES WHEN DRIVE AT CITY SPEED LIMIT AND GOING BETWEEN SLOW AND STOP AND SLOW AND FAST AND SLOW KIND OF DRIVING, SOMETIME WHEN PRESSING BRAKE, INSTEAD OF DECELERATING IT START TO ACCELERATE AND TAKES LONGER TO STOP. I HAVE ALREADY BEEN TO TOYOTA DEALERSHIP 3 TIMES OVER THIS ISSUE. FIRST TIME THEY FIXED BRAKE ISSUE. SECOND TIME IT WAS RECALL THAT THEY TOLD WILL FIX THE PROBLEM I AM HAVING. 3RD TIME THEY SAID THEY CAN REPRODUCE THE PROBLEM. BUT I KNOW I FEEL THE ISSUE SOMETIME. AND I CAN NOT JUST LEAVE THE CAR WITH THEM FOR DAYS TO INVESTIGATE AND I CAN CHANGE MY DRIVING PATTERN OR BEHAVIOR EITHER FOR THIS CAR. *TR

03/17/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

I HAD MY 2010 TOYOTA PRIUS SERVICED IN ORDER TO ADDRESS A LOSS OF BRAKE POWER WHEN BRAKING WHILE GOING OVER A BUMP. AFTER THE SERVICING THE PROBLEM HAS CONTINUED. IT IS A BRIEF EVENT BUT CONCERNS ME AS WHEN IT HAPPENS IT FEELS MOMENTARILY AS THOUGH THE CAR IS SPEEDING UP. *TR

03/17/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I BOUGHT A 2010 PRIUS IN JUNE 2009. SHORTLY AFTER GETTING THE CAR I NOTICED THAT IT SEEMED TO "SLIP" WHEN I WAS DRIVING SLOWLY OVER UNEVEN SURFACES (RAILROAD TRACKS, UNEVEN ROAD SURFACES, UTILITY COVERS). WHEN THE RECALL WAS ANNOUNCED I REALIZED THE "SLIP" I WAS FEELING WAS THE BRAKES NOT WORKING MOMENTARILY. I WENT TO A DEALER AND THE CAR WAS SERVICED. HOWEVER, I HAVE CONTINUED TO EXPERIENCE THIS ISSUE EVEN AFTER THE SUPPOSED FIX. *TR

03/16/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2010
Crash: No
Fire: No
Summary

I HAVE A COMPLAINT ABOUT THE TOYOTA PROBLEM. INFORMATION IS AVAILABLE FROM MYSELF,SINCE I HAVE A SPECIFIC SKILL THAT GIVES ME THE ABILITY TO DIAGNOSE THESES TYPE OF PROBLEMS THAT OTHERS DO NOT HAVE IN THEIR SKILL-SET. I HAVE A DOCTORATE IN A CERTAIN FIELD THAT ALLOWS AN UNDERSTANDING OF THESE AND OTHER USUALLY UN ANSWERABLE PROBLEMS WITH COMPUTERS AND EQUIPMENT. EVEN THE FAA PROBLEMS WITH DENIAL OF SERVICE IN THE SYSTEM IS PRETTY SIMPLY ANSWERED. SO NOW,LETS GET TO THE COMPLAINT,YOU FOLKS WOULD NEVER ENGAGE ME AND PAY MY CONSULTANT FEE TO FIX THESE PROBLEMS,AS I HAVE TRIED AND TRIED TO INFORM SO CALLED SMART BUREAUCRATS AND ENGINEERS ON THIS AND OTHER PROBLEMS,BECAUSE YOU BOYS AND GIRLS ARE JUST TOO SMART TO GO DOWN ANY ROAD THAT YOU HAVE NOT BEEN APPROVED TO GO DOWN USUALLY' THERE IS A FIX FOR THE TOYOTA PROBLEM,BUT I DO NOT BELIEVE TOYOTA REALLY WANTS IT FIXED,AND I KNOW THAT SOUNDS GOOFY,BUT IF YOU KNEW OTHER SENSITIVE INFORMATION THAT I KNOW,YOU MIGHT AGREE. SO,BOTTOM LINE,THE US GOVT. PERSONNEL WILL AS USUAL ROUND FILE ANY OFFERS OF ASSISTANCE FROM GUYS WITH MY SET OF SKILLS,AND THE PROBLEMS WILL CONTINUE TO CREATE THE TERRORISM EVENTS HERE. I CAN USUALLY SHAME YOU KIND OF FOLKS AND SAY SOMETHING LIKE,PROVE ME WRONG,AND THAT DOESN'T EVEN GET A FLINCH EITHER. *TR

03/16/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL* CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HE TOOK HIS VEHICLE IN RECENTLY FOR THE RECALL REPAIR AND THE FAILURE CONTINUES TO HAPPEN, AND IT IS WORSE THAN IT WAS BEFORE THE REPAIR WAS DONE. THE CONTACT STATED WHEN THE ROAD IS WET HE LIGHTLY DEPRESSES THE BRAKE AND IT FEELS AS IF HIS VEHICLE ACCELERATES INSTEAD OF STOPPING. THE FAILURE HAPPENS WHEN DRIVING APPROXIMATELY 20MPH. THE CONTACT CALLED THE DEALER AND HE LEFT A MESSAGE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT IS A 5,200. UPDATED 11/16/10. *LJ

03/16/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

SUDDEN ACCELERATION OR SURGE WHILE GOING OVER A POTHOLE OR BUMP. *TR

03/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL*-THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH. WHEN BRAKING THERE WAS A DELAY RESPONSE. THE FAILURE OCCURRED THREE DAYS AFTER THE RECALL REMEDY REPAIR WAS PERFORMED ON THE VEHICLE. THE RECALL WAS UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION AND THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 11,000.

03/15/2010
Components: ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 03/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

MY PRIOR PRIUS WAS REPURCHASED BY TOYOTA 09/09 WITH SEVERE ELECTRICAL ISSUES WHICH ONLY ESCALATED. I BELIEVE THE MAN IN CA BECAUSE THAT HAPPENED TO US ON THE HIGHWAY, AND OUR CAR BEHAVED AS IF IT WERE 'POSSESSED'. NOW MY 2010 IS HAVING INTERMITTENT ISSUES, INCLUDING AN ANTI-SKID/ BRAKING LIGHT THAT WE'D THOUGHT WAS REMEDIED BY RESETTING AN ABS ACTUATOR FRIDAY-IT WAS ON SINCE TEST DRIVING THE CAR-BUT I WAS TOLD MANY EXCUSES, AND EVENTUALLY THEY WERE AWARE BUT DID NOT KNOW HOW TO CORRECT THIS. (?) I'M CONCERNED ABOUT DRIVING THIS VEHICLE AS MY 2007 TRAPPED US IN THE CAR TWICE-911 CALLED IN A PANIC-PLUS MY SMALL DAUGHTER'S SAFETY WAS AT RISK JUST BY OWNING THAT CRAZY CAR. PLEASE SEE IF YOU CAN LOCATE THAT CAR AND INSPECT IT-YOU WILL SEE THIS IS NOT SOME CHANCE SITUATION-AND NOW I AM EXTREMELY CONCERNED ABOUT OUR NEW CAR 'PERFORMING AS DESIGNED' WHEN BRAKE WARNING LIGHT COMES ON WHEN APPLIED! FEEL FREE CONTACTING ME ON THIS!! *TR

03/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

I HAVE A 2010 TOYOTA PRIUS - IT HAS 6,000 MILES ON IT. TWO TIMES THE BRAKES HAVE FAILED TO ENGAGE WHEN I HAVE STEPPED ON THE BRAKE PEDAL. IT TAKES APPX. 2 TO 3 SECONDS BEFORE THE BRAKES ENGAGE. *TR

03/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

I BROUGHT MY 2010 PRIUS TO SERVICE THE RECALLED BRAKE SOFTWARE ISSUE. PREVIOUS TO THIS, I NOTICED BRAKING PROBLEMS WHEN ON SLIPPERY AND/OR BUMPY ROADS WHERE THE BRAKES WOULD 'STOP BRAKING' FOR 1-2 SECONDS, AND GIVE A FEELING THAT THE CAR WAS LUNGING FORWARD WHEN ATTEMPTING TO DECELERATE. I BROUGHT THE CAR IN TO HAVE THE BRAKE SOFTWARE UPGRADED. ON MARCH 12TH I WAS DRIVING ON WET ROADS, WITH SOME POTHOLES, IT WAS FAIRLY BUMPY. I SLOWED THE CAR AS USUAL AND NEAR THE STOPLIGHT THE CAR FAILED TO DECELERATE FOR 1-2 SECONDS, AND I THOUGHT I WAS GOING TO CRASH INTO THE CAR IN FRONT OF ME. AFTER 1-2 SECONDS THE BRAKES CAUGHT AGAIN AND I HAD TO SLOW DOWN MUCH MUCH FASTER TO AVOID HITTING THE VEHICLE IN FRONT. MY CONCERN IS THAT THE BRAKE SOFTWARE UPGRADE DID NOT FIX THE PROBLEM, AND I CONTINUE TO BE AT RISK. *TR

03/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT 20 MPH TRAVELING OVER A POT HOLE THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING. IN ORDER TO STOP THE VEHICLE THE BRAKES WERE APPLIED. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS 3,700.

03/14/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/10/2010
Crash: No
Fire: No
Summary

I RECENTLY GOT A RECALL ON MY 2010 PRIUS BUT STILL HAVING A PROBLEM WITH BRAKES. I WENT TO CHECK ON THE PROBLEMS TODAY (SATURDAY, MARCH 13, 2010), HOWEVER, THEY SAID THE LEAD MECHANIC WAS NOT THERE AND COULD NOT HELP ME WITH DISCUSSING PROBLEMS. THEY WANTED ME TO SET UP AN APPOINTMENT AGAIN DURING THE WEEKDAYS (WHICH WILL BE A MORE PROBLEMATIC FOR ME SINCE I WORK FULL TIME AND THEY DON'T OFFER "RENTAL" SERVICE EITHER). I HAVE A GREAT FEAR OF DRIVING THIS CAR AGAIN ON THE ROAD WHERE THERE COULD BE LOTS OF UNEXPECTED ACCIDENTS. I GENERALLY DON'T UNDERSTAND THAT THERE WAS NOBODY WHO COULD TAKE A LOOK AT MY VEHICLE AND GIVE ME SOME ADVICE WHEN THERE ARE LOTS OF CUSTOMERS WHO ARE LOOKING TO GET SOME HELP DURING THE WEEKEND. MY BRAKE STILL SLIPS AND I LOOSE MY CONTROL OVER MY BRAKES WHEN I GO OVER POT HOLES OR SLOWING DOWN AND MAKING TURNS. AGAIN, THE "RECALL" SERVICE DID NOT GIVE ME ANY SOLUTIONS. I DISCUSSED ABOUT THIS PROBLEM AGAIN WITH SALES REPRESENTATIVE AT TOYOTA DEALERSHIP AND ASKED THEM POSSIBLE OPTIONS TO RETURN MY CAR OR GETTING A NEW ONE SINCE IT'S BEEN QUITE LONG DAYS EVER SINCE I STARTED COMPLAINING ABOUT THE SAME PROBLEMS, AND THEY SAID NO TO EVERYTHING. I AM NOT SURE HOW I CAN DRIVE THIS "UNSECURED" CAR ANYMORE. *TR

03/14/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: 2T1BR32E06C******
Summary

DRIVING MY 2010 PRIUS WHEN SUDDENLY THE AUTO TURNED OFF. INTERIOR LIGHTS CAME ON AND DASH STATED KEY WAS LOCATED WITHIN THE CABIN INDICATING CAR WAS OFF. DEALERSHIP NOTIFIED AND COMPUTER SAW THE ERROR MESSAGE. DEALERSHIP STATED THAT THEY DON'T KNOW WHAT HAPPENED BUT CALL BACK IF IT HAPPENS AGAIN. *TR

03/14/2010
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. THERE ARE THREE DRIVING MODES: EV, ECO AND POWER. EV IS ALL ELECTRIC, FOR VERY SHORT DISTANCES AT SPEEDS UNDER 25 MPH. EVERY TIME I USE THE EV MODE, AND ACCELERATE PAST 10 (TEN) MILES PER HOUR, THE SYSTEM BEEPS AND THE DISPLAY ALERTS THAT I AM EXCEEDING THE SPEED, AND SHIFTS ONTO ANOTHER MODE. I AM UNABLE TO USE THE EV MODE AS ADVERTISED BY TOYOTA. I HAVE TAKEN THE AUTO TO THE DEALERSHIP AND THEY REFUSE TO ACKNOWLEDGE THE AUTO OPERATES IN FULL ELECTRIC MODE , AT LOW SPEEDS, FOR SHORT DISTANCES. *TR

03/14/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE DRIVING ON A RESIDENTIAL STREET AT APPROXIMATELY 25 TO 30MPH, I PUT ON BRAKES FOR A SPEED BUMP AND MY 2010 PRIUS LOST BRAKE POWER FOR A (VERY SHORT) PERIOD OF TIME. THIS SAME EVENT HAPPENED ON 3 SEPARATE OCCASIONS FROM NOVEMBER OF 2009 TO THE PAST WEEK. IN ALL CASES THE STREET WAS DRY AND THE CAR WAS TRAVELING AT OR BELOW THE SPEED LIMIT. ONE OCCURRENCE WAS AS DESCRIBED ABOVE AND THE OTHER TWO WE ON SOMEWHAT OF A ROUGH SPOT IN THE ROAD. *TR

03/13/2010
Components: POWER TRAIN
Incident Date: 03/02/2010
Crash: No
Fire: No
Summary

I MAY BE ABLE TO HELP WITH YOUR TOYOTA GAS PEDAL PROBLEM. I RENTED A PRIUS OUT IN UTAH A COUPLE OF WEEKS AGO. WHILE TRAVELING THROUGH THE MOUNTAINS, THE CAR SEEMINGLY ACCELERATED UNCONTROLLABLY. I AM A MECHANICAL ENGINEER BY TRADE AND A HABITUAL GEARHEAD. I ALSO DID NOT BUY THE ACCELERATOR STICKING PROBLEM, SO I BEGAN INVESTIGATING THE INCIDENT ON MY OWN. THE SECOND TIME IT HAPPENED, I WAS TRAVELING UP THE SIDE OF A MOUNTAIN IN A NEIGHBORHOOD. THE CAR SUDDENLY LURCHED FORWARD. THE PROBLEM IS ACTUALLY QUITE SIMPLE. THE CRUISE CONTROL IS ATTACHED TO THE STEERING WHEEL AND MOVES WITH THE WHEEL. IF THE CRUISE IS ACTIVATED, SOMETIMES IN A TURN IT IS POSSIBLE TO BUMP THE CRUISE LEVER AND "RESUME" OR "ACCELERATE". DON'T BELIEVE ME - SIT IN ONE AND LOOK FOR YOURSELF. NEED MORE PROOF, HAVE A 6'2" PERSON DRIVE THE CAR AND POSITION THE WHEEL BETWEEN HIS/HER LEGS. I BET YOU AGREE! [XXX] *TR

03/12/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

ON FEB 1, 2010, I WAS APPROACHING A STOP LIGHT INTERSECTION AT ABOUT 7 MPH. WHEN APPLYING THE BRAKES IT WAS LIKE STEPPING ON A SOLID STEEL POLE OR ICE SKATES. THE PEDAL WOULD NOT DEPRESS AND THE BRAKES WOULD NOT ENGAGE. I RELEASED BRAKE PRESSURE AND AGAIN PRESSED THE PEDAL AND THEN THE BRAKES OPERATED SATISFACTORILY. THE STREET WAS SMOOTH ASPHALT, DRY AND IN GOOD CONDITION WITHOUT BUMPS. ON FEB 28, 2010 THE DEALER (LAKE CITY TOYOTA) ACCEPTED THE VEHICLE AND PERFORMED THE "SERVICE CAMPAIGN AOB ABS ACTUATOR ECU UPDATE". *TR

03/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/24/2010
Crash: No
Fire: No
Summary

WE HAVE A 2006 TOYOTA PRIUS. EVER SINCE WE BOUGHT IT, WE'VE BEEN EXPERIENCING A PROBLEM WHICH WAS POOH-POOHED BY THE DEALER, BUT NOW WE THOUGHT IT BEST TO REPORT IT. THIS PROBLEM MANIFESTS ITSELF WHEN THE BRAKE IS APPLIED AND WE DRIVE OVER AN UNEVEN SURFACE OR A VERY COMMON IRREGULARITY IN THE PAVEMENT....LIKE WHEN DRIVING OUT OF OUR DRIVEWAY, WHICH INVOLVES A SMALL ELEVATION GRADE CHANGE BETWEEN THE DRIVEWAY AND THE STREET. THE BRAKING ACTION CHANGES SUDDENLY, AND THE CAR SEEMS TO LOOSE BRAKING MOMENTARILY. WE EXPERIENCE THIS AS A LURCH. THIS IS UNEXPECTED, AND WE'VE NEVER HAD A CAR WHICH DID THIS IN OUR 40 YEARS OF DRIVING EXPERIENCE. *TR

03/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS BRAKE ECU UPDATE DID NOT SOLVE PROBLEM. THIS IS AN UPDATE TO A PRIOR COMPLAINT, REFERENCE # 10300235. THE BRAKES FAILED UNDER THE SAME CIRCUMSTANCES AND EXHIBITED THE SAME BEHAVIOR AS IN THE PREVIOUS COMPLAINT. THE DEALER, HUNTINGTON TOYOTA, ALLEGEDLY UPDATED THE ECU ON 2/24/2010. THE CAR LOSES BRAKING ABILITY BRIEFLY WHILE SLOWING DOWN (BELOW 10 MPH) AND PASSING OVER A ROUGH ROAD SURFACE OR POTHOLE. THE SENSATION IS ONE OF THE CAR SURGING FORWARD. THIS HAS HAPPENED SEVERAL TIME SINCE THE UPGRADE, THE LATEST OCCURRENCE BEING 3/11/2010. *TR

03/12/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH AND APPROACHING A TRAFFIC LIGHT, HE PLACED HIS FOOT ON THE BRAKE PEDAL. THE VEHICLE THEN ABNORMALLY ACCELERATED AS HE TRAVELED OVER A POT HOLE. UPON CONTACTING THE DEALER, HE WAS ADVISED THAT HE WOULD HAVE TO WAIT UNTIL HE RECEIVED RECALL NOTIFICATION FROM THE MANUFACTURER BEFORE MAKING ANY REPAIRS TO THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000 AND THE CURRENT WAS 4,200.

03/12/2010
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 03/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

PURCHASED 2010 PRIUS ON AUG LL,09. HAVE RETURNED TO DEALER 5 TIMES, BEGINNING ON SEPT.29, 09, TO REPORT SAME PROBLEM...WHICH IS THAT AT RANDOM TIMES WHEN I SHIFT FROM "P" TO EITHER "D" OR "R", THE VEHICLE LUNGES AND WHEN I APPLY THE BRAKE, IT IS LIKE HITTING A BRICK WALL. THIS PROCESS IS REPEATED SEVERAL TIMES IN SEQUENCE...LUNGE, BRAKE, LUNGE, BRAKE..THEN IT CORRECTS ITSELF AND DRIVES NORMALLY. I CANNOT PREDICT WHEN THIS WILL OCCUR, SOMETIMES IT IS WEEKS AND HUNDREDS OF MILES BETWEEN OCCURRENCES; SOMETIMES ONLY A FEW MILES AND HOURS BETWEEN INCIDENTS. THE DEALER ALWAYS SAYS THEY HAVE NOT BEEN ABLE TO REPRODUCE THE PROBLEM, THEREFORE NO DIAGNOSIS OR REPAIR. I HAVE REPORTED TO TOYOTA CUSTOMER SER. AND WAS ASSIGNED A CASE #. HAVE HAD ONGOING CONVERSATION WITH TCS REP TO REPORT THIS AND SEVERAL OTHER PROBLEMS, I.E. VARIOUS WARNING LIGHTS AT INAPPROPRIATE TIMES..."KEY DETECTED IN VEHICLE" WHILE DRIVING DOWN THE ROAD... ETC. AM ALWAYS TOLD "SCAN SHOWS NO PROBLEMS". I THINK THERE IS A PROBLEM WITH ELECTRONICS. UNSAFE, FRIGHTENING. LATEST INCIDENT ON 3/05/10. DEALER INSTALLED SOFTWARE FIX FOR BRAKE RECALL ON 2/10/10. AT TIMES MUST REPEATEDLY MOVE GEAR SHIFT LEVER BEFORE IT RESPONDS. *TR

03/12/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. HE STATED WHEN DRIVING OVER UNEVEN ROAD SURFACES OR SPEED BUMPS IN THE ROAD THE VEHICLE WOULD MOMENTARILY LOSE BRAKING POWER. ALSO, WHEN DEPRESSING THE BRAKE PEDAL OVER ANY TYPE OF UNEVEN ROAD SURFACE THE VEHICLE WOULD SURGE MOMENTARILY. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE PERSISTED AND THE DEALER WAS CONTACTED A SECOND TIME WHERE THE CONTACT WAS INFORMED THAT THEY WERE AWARE OF THE ISSUE, HOWEVER DID NOT HAVE AN EXPLANATION OR A REMEDY FOR THE FAILURE. THE FAILURE PERSISTED AND THE DEALERSHIP WAS CONTACTED A THIRD TIME WHERE THE CONTACT WAS ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE NHTSA RECALL NUMBER: 10V039000:SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE) AND TO BRING THE VEHICLE IN TO PERFORM THE RECALL SERVICE. AFTER RECALL REPAIRS WERE PERFORMED ON THE VEHICLE, THE CONTACT EXPERIENCED THE EXACT SAME FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000 AND THE CURRENT IS 7600.

03/11/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 TOYOTA PRIUS GAVE ME IN TWO DIFFERENT OCCASIONS THE FEELING THAT THE BRAKE WAS NOT WORKING. IN BOTH CASES I WAS DRIVING SLOW AND TRACTION CONTROL LIGHT CAME ON. IN ONE CASE I WAS BACKING UP FROM MY GARAGE; IN THE OTHER CASE I WAS TRANSITIONING FROM A SMALL DOWNHILL EXIT TO A FLAT STREET. *TR

03/11/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 10 MPH OVER RAILROAD TRACKS, WITH HER FOOT OFF OF THE ACCELERATOR PEDAL, SHE NOTICED THAT THE VEHICLE SUDDENLY BEGAN TO ACCELERATE WITHOUT DRIVER INTENT. SHE IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE MOMENTARILY DECREASED IN SPEED, HOWEVER THE VEHICLE SOON BEGAN TO ACCELERATE AGAIN. SHE THEN PUT THE VEHICLE IN NEUTRAL AND SHUT THE ENGINE OFF. SHE WAS ABLE TO STOP THE VEHICLE AND WITHIN A FEW MINUTES, RESTARTED THE ENGINE. THE VEHICLE BEGAN TO FUNCTION NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS TEST DRIVEN. THE DEALER FOUND NOTHING WRONG WITH THE VEHICLE AND COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT SHE HAD EXPERIENCED THE UNINTENDED ACCELERATION OVER 12 TIMES. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 8,352.

03/11/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, PROCEEDING TO MAKE A TURN. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SURGED FORWARD WITH A LOUD NOISE. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN. THE CONTACT WILL NOT DRIVE THE VEHICLE DUE TO THE POTENTIAL SAFETY HAZARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 6,000. THE CURRENT MILEAGE WAS 10,000.

03/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TODAY I DROVE THE CAR TO SEE WHAT WOULD HAPPEN IF THE CAR WAS ACCELERATING AND I WANTED TO STOP IT OTHER THAN PUTTING ON THE BRAKES AND HITTING THE PARK BUTTON. I WAS TRYING TO REPRODUCE THE CONDITIONS WHICH HAVE RESULTED IN NUMEROUS ACCIDENTS AND MORE THAN ONE LIFE. WHILE SLIGHTLY ACCELERATING I FIRST TRIED TO STOP THE CAR BY PRESSING THE POWER BUTTON. THIS DID NOTHING. I THEN PRESSED THE BRAKE PEDAL ON THE LEFT SIDE WHICH IS YOUR HAND BRAKE, HARD UNTIL THE BRAKE LIGHT CAME ON AND THE ALARM SOUNDED. IN SPITE OF THIS THE CAR KEPT GOING! THE ONLY WAY I COULD STOP THE CAR WAS BY STOPPING THE CAR WITH THE FOOT BRAKE AND THEN PRESSING THE PARK BUTTON. *TR

03/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 30 MPH THE BRAKES WERE ENGAGED WITH A SLOW POWER RESPONSE. THE VEHICLE HAD A PRIOR RECALL REPAIR UNDER NHTSA CAMPAIGN ID NUMBER 10V039000 (SERVICE BRAKES, AIR: ANTILOCK: CONTROL UNIT/MODULE). THE FAILURE OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS 10,600.

03/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE A 2010 PRIUS. MY CAR WAS SURGING BEFORE BRAKING ON BUMPY TERRAIN. I BROUGHT THE CAR IN FOR REPAIR TO THE DEALER, AS PER THE RECALL. THE PROBLEM IS STILL PRESENT. I STILL FEEL A SURGE WHILE BRAKING OVER BUMPS. I CONTACTED THE SERVICE DEPARTMENT OF TOYOTA AND WAS TOLD THERE WAS NOTHING THEY COULD DO TO FIX THE PROBLEM AND SUGGESTED I CALL TOYOTA HEADQUARTERS IN CALIFORNIA. I HAVE ATTEMPTED THREE TIMES TO REPORT MY COMPLAINT AND ON EACH OCCASION WAITED ON THE PHONE OVER A HALF HOUR WITH NO ANSWER. *TR

03/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/09/2010
Crash: No
Fire: No
Summary

I HAVE FILED A COMPLAINT HERE BEFORE ABOUT MY 2010 TOYOTA PRIUS, WHERE THE BRAKES WERE SUPPOSEDLY FIXED LAST WEEK BY TOYOTA FOLLOWING THE RECALL. HOWEVER, JUST TODAY THE BRAKING PROBLEM, WHEN HITTING BUMPS IN THE ROAD, SEEMS TO NOT HAVE BEEN FIXED AT ALL. DRIVING IN THE DC AREA, WHERE THERE ARE A LOT OF POTHOLES AROUND, IT IS EASY TO TEST WHETHER THE BRAKES ARE FIXED OR NOT. WHILE DRIVING ALONG THE ROAD TODAY, NEARING MY HOUSE, I HIT A POTHOLE, AND JUST AS IT HAD BEEN HAPPENING BEFORE, THE BRAKES SEEMED TO COMPLETELY LET GO AND THE CAR LURCHED FORWARD FOR A SPLIT SECOND UNTIL THE BRAKES SEEMED TO REGAIN POWER AND I WAS ABLE TO PRESS DOWN ON THEM AGAIN. PRIOR TO THAT INCIDENT, AND NOT 10 MINUTES EARLIER, I HIT A SMALL POTHOLE WHILE BRAKING LIGHTLY AND THE BRAKES GAVE OUT JUST SLIGHTLY. IT'S AN UNMISTAKABLE FEELING, HAVING EXPERIENCED IT NUMEROUS TIMES BEFORE TOYOTA FINALLY DECIDED TO RECALL THE 2010 PRIUS. *TR UPDATED IVOQ 07/08/10.*JB

03/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 PRIUS BRAKES FAILED MOMENTARILY TWICE WHILE GOING OVER RUTS IN THE ROAD; I WAS ABLE TO KEEP CONTROL OF THE CAR AND THE BRAKES RESUMED WORKING RIGHT AFTERWARDS. *TR

03/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAD A BRAKING ISSUE, THE CAR WOULD NOT BRAKE AFTER HITTING SEVERAL POTHOLES AND GOING INTO AN INTERSECTION. THIS IS POST RECALL. THE RECALL WAS PERFORMED BY TOYOTA THREE WEEKS AGO. THIS IS THE THIRD INCIDENT FOR THIS VEHICLE WITH IDENTICAL SYMPTOMS. AFTER COASTING FOR 10 FEET OR SO, THE VEHICLE DID APPLY THE BRAKES. *TR

03/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT ATTEMPTS TO BRAKE WHILE TRAVELING OVER A ROUGH SURFACE THE BRAKES WILL HESITATE TO ENGAGE INCREASING THE STOPPING DISTANCE. PRIOR TO THE RECENT FAILURE THE CONTACT HAD TAKEN HER VEHICLE TO THE DEALERSHIP WHERE NHTSA RECALL # 10V039000 WAS PERFORMED ON HER VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 1300. UPDATED 05/10/10 *BF UPDATED 05/10/10*JB

03/10/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/16/2010
Crash: No
Fire: No
Summary

I OWN A 2010 PRIUS. I HAVE OWNED THE CAR SINCE OCT 2009. TWICE I LET THE CAR SIT IN MY GARAGE WITHOUT DRIVING IT FOR 6 DAYS. THE BATTERY COMPLETELY DISCHARGE OVER THE 6 DAYS SUCH THAT THE CAR HAS TO BE JUMPED IN ORDER FOR IT TO START. BOTH TIMES I TOOK THE CAR TO TOYOTA SERVICE CENTER AND BOTH TIMES THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. THERE SOLUTION WAS TO NOT LET THE CAR SIT UNDRIVEN FOR THAT LONG. HOWEVER, IF I TOOK THE CAR TO THE AIRPORT AND LEFT IT WHILE I WAS GONE FOR A WEEK, IT WOULD NOT START WHEN I RETURN. THIS IS NOT ACCEPTABLE TO ME SINCE I TRAVEL A LOT. ACCORDING TO TOYOTA I HAVE NO RECOURSE. *TR

03/10/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/06/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH ON A SNOW COVERED ROAD SURFACE, WHILE BRAKING THE VEHICLE SUDDENLY SURGED FORWARD UNEXPECTEDLY. THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT AND THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE FRONT END DAMAGE. THE MANUFACTURER WAS NOTIFIED AND REQUESTED THAT THE VEHICLE NOT BE REPAIRED UNTIL A ENGINEER INSPECTED IT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 11,000.

03/10/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

MY 2010 PRIUS HAS HAD THESE PROBLEMS, WHICH ARE NOT BEING ADDRESSED BY TOYOTA. 1)GAS PEDAL STOPPED WORKING AT ALL ON TWO OCCASIONS GOING 20-30 MILES AN HOUR. HAD TO PULL OVER, TURN CAR OFF, RESTART IT. THEN IT WORKED. HASN'T HAPPENED AGAIN. 2)CRUISE CONTROL IS VERY DIFFICULT TO STOP WITH BRAKE. THIS IS CONSISTENT. I HAVE STOPPED USING THE CRUISE CONTROL BECAUSE IT HAS ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE ON SEVERAL OCCASIONS. *TR

03/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS -ALREADY HAD THE BRAKE SOFTWARE FIX -CONTINUES TO ACCELERATE SLIGHTLY WHEN IT GOES OVER POTHOLES WITH THE BRAKE PEDAL DEPRESSED - USUALLY LOW SPEED. *TR

03/10/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN BRAKING, ALL OF A SUDDEN THE CAR LURCHES FOR A SECOND OR SO, AS IF ON ICE. THIS HAPPENED 3 TIMES IN DIFFERENT CIRCUMSTANCES, ONCE NOT RELATED TO A POTHOLE. TOYOTA DEALER IN AVON CT APPLIED THE CORRECTION TO THE SOFTWARE, AND THE NEXT WEEK (LAST WEEK) THE SAME THING HAPPENED AGAIN, WHEN I HIT A WIDE, BUT NOT DEEP POTHOLE WHILE BRAKING, JUST BEFORE STOPPING AT THE END OF A HIGHWAY EXIT RAMP. IN THIS SITUATION, IT WAS FORTUNATE THAT NO CAR WAS IN FRONT OF ME AT THE LIGHT. ADDITIONALLY I HAD A PROBLEM WITH SUDDEN ACCELERATION A COUPLE TIMES WHEN DRIVING AT SLOW SPEED. *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THERE ARE SEVERAL PROBLEMS I'VE EXPERIENCED WITH THE 2010 TOYOTA PRIUS PURCHASED NEW 10 DECEMBER 2009. 1. WHEN USING CRUISE CONTROL: ~ THERE'S REGULARLY WHAT FEELS LIKE AN ENGINE SURGE WHEN THE FOOT BRAKE IS APPLIED TO TURN OFF CRUISE CONTROL. THIS HAPPENS REGULARLY, INCLUDING ON SMOOTH, LEVEL, DRY ROADWAYS AND FREEWAYS AND AT SPEED SETTINGS FROM 45 TO 60 MPH. BECAUSE OF CONCERN ABOUT THIS I NOW MANUALLY TURN OFF CRUISE CONTROL. THREE DAYS AGO THE CAR WAS TEST DRIVEN BY A TOYOTA DEALERSHIP SERVICE DEPARTMENT EMPLOYEE, WHO REPORTED USING CRUISE CONTROL 6 TIMES AND TURNING CRUISE CONTROL OFF BY APPLYING THE FOOT BRAKE; THE REPORT WAS 'CRUISE CONTROL SHUT OFF IMMEDIATELY WHEN ENOUGH PRESSURE APPLIED [EMPHASIS ADDED] TO PEDAL.' ~ ON SATURDAY, FEBRUARY 27, 2010 AFTER THE CAR HAD BEEN SET AT 60 IN CRUISE CONTROL FOR SOME TIME THERE WAS A STRONG ODOR (LIKE A CAR BEING DRIVEN WITH THE "HAND" BRAKE ON, BUT MY CAR'S WASN'T ENGAGED) WHILE ON A DRY FREEWAY DOWNGRADE (GRADUAL, NOT STEEP). I TURNED OFF THE CRUISE CONTROL, CONTINUED AT THE SAME SPEED AND THE ODOR STOPPED. THIS WAS THE FIRST SUCH OCCURRENCE. I'VE USED CRUISE CONTROL REGULARLY BECAUSE OF USUALLY DRIVING ON FREEWAYS 6 DAYS/WEEK. THE TOYOTA SERVICE DEPARTMENT'S TEST DRIVE THREE DAYS AGO REPORTED 'NOT EVIDENT.' 2. SHIFTING FROM PARK TO DRIVE SEVERAL TIMES THIS SHIFTING WAS SUCCESSFUL ONLY AFTER MULTIPLE TRIES. ON ONE RECENT OCCASION AFTER SEVERAL TRIES AND ALSO TURNING THE CAR OFF, ON AGAIN, AND THEN UNSUCCESSFULLY RETRYING, I RESORTED TO USING THE SAFETY CONNECT SOS BUTTON. THERE WERE NO DOORS AJAR AND NO INDICATION OF THE CAUSE. WHILE TALKING WITH THE PERSON WHO RESPONDED I PERIODICALLY CONTINUED TO TRY SHIFTING FROM PARK TO DRIVE; AFTER SEVERAL ATTEMPTS THE CAR RESPONDED. *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/26/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON FRIDAY 2/26 AT ~ 1:15PM, I WAS DRIVING MY 2010 PRIUS. IT WAS RAINING HARD OUTSIDE. AS I PUT ON BRAKES, THE CAR SEEMED TO ACCELERATE / DID NOT BRAKE AND DROVE INTO A PARKING LOT CURB. DAMAGE WAS DONE TO THE FRONT END OF THE CAR. THERE HAVE BEEN MULTIPLE OCCASIONS DURING WHICH MY HUSBAND AND I HAVE SEPARATELY NOTICED THIS SAME TYPE OF ACCELERATION / FAILURE TO BRAKE - PARTICULARLY WHEN DRIVING IN THE RAIN, DOWN A HILL, OR OVER AN UNEVEN SURFACE (LIKE A POTHOLE). NONE OF THESE OTHER OCCASIONS HAVE RESULTED IN ANY INJURY OR DAMAGE. FOLLOWING THE 2/26/2010 INCIDENT, I CONTACTED TOYOTA THAT SAME DAY. I WAS TOLD THAT A CUSTOMER RELATIONS MANAGER WOULD CALL ME BACK BY TUESDAY 3/2. DID NOT HEAR BACK. ON WEDNESDAY 3/3 I CALLED TO FOLLOW UP. AFTER BEING ON HOLD FOR 1 HOUR, I GAVE UP. SENT AN E-MAIL TO CUSTOMER SERVICE ADVISING OF THE SITUATION. STILL DID NOT HEAR BACK. ON SATURDAY 3/6 I CALLED AGAIN. WAS AGAIN ON HOLD X 1 HOUR AND TOLD CUSTOMER SERVICE REPRESENTATIVE OF WHAT HAPPENED - THEY APOLOGIZED AND SAID THEY DID NOT HAVE MY CONTACT INFORMATION. WAS TOLD I WOULD GET A CALL BACK BY 3/9. DID FINALLY SPEAK WITH AN AGENT ON 3/8 WHO NOW TELLS ME THAT I WILL GET A CALL WITHIN 10 DAYS. AT THAT TIME, I WILL BE OFFERED AN INSPECTION APPOINTMENT WITHIN THE FOLLOWING 30 DAYS. AND, WITHIN 30 DAYS AFTER THE APPOINTMENT I WILL RECEIVE WRITTEN NOTIFICATION OF THE OUTCOME OF THE INSPECTION. I FEEL UNSAFE DRIVING MY CAR. I WOULD HOPE FOR A FASTER RESOLUTION TO THIS SITUATION. I WOULD LIKE FOR THE ABS FIX FOR WHICH THE 2010 PRIUS IS BEING RECALLED TO BE COMPLETED AS SOON AS POSSIBLE. AND, I WOULD LIKE FOR THE DAMAGE TO MY CAR TO BE REPAIRED. *TR

03/09/2010
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALER TO HAVE THE RECALL REPAIR PERFORMED; HOWEVER, THE TURN SIGNALS BEGAN ACTIVATING ON THEIR OWN AFTER THE REPAIR WAS MADE. THE WARNING INDICATOR ILLUMINATED WHICH INDICATED THAT THE VEHICLE WAS IN DANGER OR THE FRONT WHEELS WERE GOING TO SPIN OUT OF CONTROL. THERE WAS ALSO A VERY LOUD BUZZING INDICATOR THAT STARTLED THE CONTACT WHILE HE WAS DRIVING. THE DEALER WAS INFORMED ABOUT THE FAILURE AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE. THE CONTACT HAS NOT SPOKEN WITH THE MANUFACTURER . THE VEHICLE HAS NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 435. UPDATED 04/21/10

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 03/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE CONFIRMED SHE HAS EXPERIENCED BRAKE FAILURE SEVERAL TIMES IN THE VEHICLE. WHILE ATTEMPTING A RIGHT TURN OVER RAILROAD TRACKS WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ABNORMALLY LUNGED FORWARD AND BEGAN TO ACCELERATE. SHE CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. SHE ALSO NOTICED THAT WHEN DRIVING UPHILL, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT WAS 96,077.

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

A SAFETY RECALL PROCEDURE PERFORMED RECENTLY ON THE 2010 PRIUS TO FIX THE LURCHING BRAKES HAS NOT BEEN WORKING OUT. I HAD IT DONE RECENTLY, AND THIS IS PAST THE RECALL. IN MORE THAN 3 OCCASIONS RECENTLY I ALMOST HIT THE CAR IN FRONT OF ME WHILE GOING OVER A MANHOLE STOPPING OVER FOR A SIGNAL GOING AS LOW AS 25MPH. THE CAR JUMPED FORWARD DESPITE MY NORMAL BRAKING TO GET IT TO STOP, FORCING ME TO BRAKE HARD COMING TO A FORCED STOP. I AM AFRAID SOMEDAY I MAY NOT BE SO LUCKY !! WISH, TOYOTA PUT MORE THOUGHT INTO THEIR SOLUTIONS THAN RUSHING INTO THE MARKET WITH SUB STD. PROCEDURES & CARS !! *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE OWNED 4 TOYOTA PRIUS HYBRID VEHICLES (2005, 2007, 2008, 2010). I EXPERIENCED A SLIGHT FEELING OF ACCELERATION SOMETIMES WHEN DEPRESSING THE GAS PEDAL IN THE 07 AND 08 MODELS. I ALSO FELT A SLIGHT SURGE SOMETIMES WHEN BRAKING. WHEN I ASKED THE TOYOTA MECHANIC ABOUT THIS I WAS TOLD THAT STORED ENERGY FROM THE HYBRID SYSTEM WAS BEING EXPELLED. I NEVER THOUGHT IT MIGHT BE A SAFETY ISSUE BECAUSE OF WHAT HE SAID. NOW I DRIVE THE 2010 PRIUS, HAD THE BRAKE RECALL DONE LAST WEEK AND A COUPLE DAYS LATER, WHEN DRIVING OVER 3 SLIGHT BUMPS WHEN ENTERING A PARKING LOT, I FELT THAT SAME SLIGHT ACCELERATION. PLEASE CONTINUE DEMANDING TOYOTA FIX THIS DANGEROUS PROBLEM. PLEASE TALK TO THE US CONGRESS ABOUT INVESTIGATING THESE CARS BEFORE THERE ARE MORE ACCIDENTS. I THINK THE 2010 PRIUS ALSO HAS ISSUES WITH ACCELERATION AS WELL AS BRAKING BECAUSE I HAVE EXPERIENCED WHAT I DESCRIBED IN THE 07, 08, 10 MODELS. *TR

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS 3 TIMES I HAVE THE BRAKES GRAB AND LOCKED SEVERAL TIMES IN A ROW WHEN I HAVE BEEN APPLYING VERY SLOW PRESSURE. TWICE WHILE BACKING OUT FROM PARKING SPACE AND ONCE WHILE GOING FORWARD SLOWLY IN MY DRIVEWAY. THEY THEN BEGAN ACTING NORMALLY. I AM CONCERNED THAT THIS COULD HAPPEN IN TRAFFIC CAUSING AN ACCIDENT. I CAN'T FIND A PLACE AT TOYOTA TO REPORT. I WAS IN AN ACCIDENT WITH 2002 TOYOTA PRIUS WITH UNEXPLAINED ACCELERATION IN OCTOBER 2009-ALREADY REPORTED. *TR

03/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKE PROBLEM WITH 2010 PRIUS. I WAS CROSSING A POTHOLE ON STREET AND PUT THE BRAKE ON BEFORE THE FRONT WHEELS GET INTO THERE. WHILE THE FRONT WHEELS ENTER THE HOLE, I FELT MY CAR SUDDENLY LOST BRAKING AND SPEED UP. IT LASTED FOR LESS THAN 1 SEC. I GUESS. THEN, EVERYTHING WAS NORMAL. *TR

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/06/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS HAD THE BRAKE SOFTWARE UPDATED BEFORE I PURCHASED IT. I HAVE OWNED THE CAR FOR 12 DAYS. DURING THAT TIME I HAVE EXPERIENCED A BRAKING PROBLEM ON 3 INSTANCES. IN EACH CASE I WAS SLOWING DOWN AT A CONSTANT RATE OF DECELERATION WHEN I HIT A POTHOLE OR OTHER ROUGH SURFACE. FOR A SPLIT SECOND THE RATE OF DECELERATION WAS INTERRUPTED. IN OTHER WORDS IT FELT LIKE I HAD LET UP ON THE BRAKE WHICH I DID NOT DO. ON THE THIRD INCIDENT MY WIFE WAS A PASSENGER IN THE CAR AND ALSO NOTICED THAT FOR A SPLIT SECOND IT FELT LIKE I EASED OFF THE BRAKE. I TOOK MY CAR TO THE TOYOTA DEALER TO MAKE SURE THE SOFTWARE HAD BEEN UPDATED. THEY CONFIRMED THAT IT HAD AND MAKE A NOTE OF MY EXPERIENCE. I HAVE READ ABOUT THE PROBLEM WITH THE BRAKES ON THE HYBRID FORD FUSION AND THE PROBLEM WITH MY CAR MAY BE THE SAME. THAT IS THAT THE ROAD BUMP PROMPTS THE COMPUTER TO MOMENTARILY INTERRUPT THE REGENERATIVE BRAKING AND THUS MAKE IT FEEL LIKE THE BRAKES FAILED. *TR

03/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THE HER VEHICLE WAS RECENTLY REPAIRED PER THE VEHICLE SPEED CONTROL RECALL. THE FAILURE CONTINUED TO OCCUR. IMMEDIATELY AFTER THE REPAIR WAS MADE, SHE WAS DRIVING 30 MPH OVER A POTHOLE; HOWEVER, WHEN SHE ENGAGED THE BRAKE PEDAL, THE VEHICLE ACCELERATED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,500 AND THE CURRENT MILEAGE WAS 11,000.

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I LEFT A MESSAGE ON YOUR VOICE MAIL. I HAVE A 2010 PRIUS. I CALLED MY DEALERSHIP THIS AM WITH CONCERN ABOUT THE INCIDENT LAST NIGHT WITH THE GAS PEDAL. THE GENTLEMAN THAT SPOKE TO ME WAS VERY ARROGANT STATING "I DON'T KNOW WHAT EVERYONE IS SO WORRIED ABOUT, ALL HE HAD TO DO WAS PUT IT IN NEUTRAL". I ASKED HIM TO STAY ON THE PHONE WITH ME WHILE I DID A TEST RUN IN MY CAR. I GOT IN THE CAR (WITH HIM ON THE PHONE) STARTED DRIVING AND PUT MY FOOT ON THE BRAKE AND PUSHED THE JOY STICK TO NEUTRAL, NOTHING HAPPENED, THE CAR REMAINED IN DRIVE. I PROCEEDED TO DO THIS 13 TIMES WITH THE DEALERSHIP ON THE PHONE, IT ONLY ENGAGED IN NEUTRAL 2 TIMES OUT OF THE 13. I WAS GETTING UPSET AND VOICING MY CONCERN. I ASKED IF I COULD BRING IT IN AND HAVE IT CHECKED OUT. THE DEALERSHIP SAID TO ME "SURE YOU CAN BRING IT IN BUT I DON'T KNOW WHAT I CAN DO ABOUT IT". I WAS FURIOUS, I CALLED THE LOCAL CHANNEL 3 AND THEY CAME OUT AND DID A STORY ON IT. WE DROVE THE CAR AROUND AND I PUT IT IN NEUTRAL PROBABLY AT LEAST 30-50 TIMES AND IT DID NOT ENGAGE 90% OF THE TIME. I TRIED CALLING TOYOTA HEADQUARTERS AND THEY ARE NOT TAKING ANY CALLS AT THIS TIME, THIS WAS A QUOTE AND ANIMATED, YOU CANNOT TALK TO A REAL PERSON. I DON'T WANT THE CAR, I AM AFRAID TO DRIVE IT. [XXX] *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/07/2010
Crash: Yes
Fire: Yes
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WITH THE BRAKE ENGAGED WHEN THE VEHICLE ACCELERATED. THE CONTACT CRASHED INTO THE REAR END OF A NISSAN. THE WEATHER WAS NOT A FACTOR. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE. THE REAR SUSPENSION WAS DAMAGED AFTER THE CRASH OCCURRED. THE INSURANCE COMPANY AUTHORIZED THE VEHICLE TO BE TOWED TO AN IMPOUND LOT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 36,000.

03/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I JUST PICKED UP MY 2010 TOYOTA PRIUS FROM THE DEALERSHIP FOR THE SECOND TIME SINCE THE BRAKE RECALL. THIS IS THE THIRD TIME MY PRIUS HAS BEEN IN FOR SERVICE ON MY BRAKES. THEY PERFORMED THE RECALL AND KEEP TELLING ME THAT MY CAR IS FUNCTIONING PROPERLY AND THAT ALL HYBRIDS BRAKE THIS WAY. I WILL ADMIT MY PRIUS STOPS QUICKER THAN BEFORE THAN THE RECALL HOWEVER I STILL NOTICE THAT IT SURGES FORWARD BEFORE THE CARE STOPS AT TIMES. IN THE 2 WEEKS I HAD THE CAR BACK AFTER THEY PERFORMED THE RECALL I AND MY HUSBAND NOTICED THAT THE BRAKES STILL SURGED FORWARD BEFORE STOPPING. I PICKED UP MY CAR TODAY AND I NOTICED IT AGAIN ON MY WAY HOME. WHAT IS IT GOING TO TAKE TO GET THIS CAR FIXED PROPERLY? I DO NOT FEEL SAFE DRIVING IT AROUND, AND I HAVE YOUNG CHILDREN. I WANT SOMEONE TO LOOK INTO WHY THESE RECALLS ARE MAKING THE PROBLEM ALITTLE BETTER BUT NOT FIXING THE PROBLEM. IF TOYOTA DOES NOT KNOW HOW TO FIX IT THEN MAYBE THEY NEED TO BUY THESE UNRELIABLE DEATH TRAPS BACK FROM THEIR CONSUMERS AND STOP FEEDING US A LINE ABOUT HOW THIS IS NORMAL AND ALL HYBRIDS DO THIS. *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS - I WAS DRIVING MY 2010 TOYOTA PRIUS FOR A SHORT PERIOD AS A COMPANY CAR. I NOTICED THAT WHEN THE BATTERY GOT LOW WHILE IN PARK THE ENGINE WOULD KICK IN TO RECHARGE THE BATTERY. THE ENGINE WOULD CAUSE THE CAR TO SLIGHTLY JERK FORWARD OR BACK WHICH WOULD BE EXPECTED BY THE FORCE OF THE ENGINE THRUST. WHAT WAS STRANGE IS THAT WHEN I WAS CROSSING THE STREET AFTER COMING OUT OF AN OIL CHANGE, MY FOOT WAS ON THE BRAKE WAITING FOR TRAFFIC TO CLEAR ONLY TO HAVE THE ENGINE KICK IN AND SLIGHTLY JERK THE CAR FORWARD. IT SURPRISED ME! LIKE I SAID MY FOOT WAS ON THE BRAKE AND KEPT THE CAR FROM MOVING. I VISITED THE TOYOTA DEALERSHIP TO DISCUSS AND EMAILED TOYOTA TO MAKE THEM AWARE OF IT. AFTER HEARING MORE NEWS ABOUT TOYOTA I FELT I NEEDED TO SHARE THIS INFORMATION. I NO LONGER HAVE THE CAR BECAUSE I DID NOT FEEL SAFE, WITH ALL OF THE PROBLEMS WITH TOYOTA, SO I TURNED IT BACK IN TO MY FLEET WHO MANAGES THE COMPANY CARS. I HAVE ALSO NOTICED A WINDING SOUND IN THE STEERING WHEEL WHEN IT IS TURNING. I CANNOT RECALL THE EXACT DATE OF THE INCIDENT SO I HAVE MENTIONED FEB 19 2010 AS THE APPROXIMATE DATE. IF YOU NEED AN EXACT DATE PLEASE CONTACT ME SINCE I CAN GO TO THE SITE WHERE I GOT MY OIL CHANGE AND LOOK UP MY RECORDS TO PROVIDE AN EXACT DATE. *TR

03/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 03/09/2010
Crash: No
Fire: No
Summary

TOYOTA VEHICLES IN ALL OF THE INFORMATION I HAVE READ, TOYOTA NOR THE DEPARTMENT OF TRANSPORTATION HAS INFORMED DRIVERS TO SHIFT THE VEHICLE TO NEUTRAL WHEN IT ACCELERATING BY ITSELF. BY SHIFTING THE TRANSMISSION TO NEUTRAL IT SHOULD ALLOW THE DRIVER TO BRING THE VEHICLE TO A SAFE STOP. *TR

03/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/01/2010
Crash: No
Fire: No
Summary

I VISITED MY LOCAL DEALERSHIP FOR REPAIR OF THE BRAKE RECALL OF THE 2010 PRIUS IN EARLY FEBRUARY. I DO NOT BELIEVE THAT THIS REPAIR HAS FIXED THE PROBLEM. A FEW DAYS AFTER THE FIX, MY CAR SEEMED TO ACCELERATE AS I WAS BRAKING AND HAPPENED TO BE GOING OVER A POT HOLE. THEN AGAIN JUST A FEW DAYS AGO, I WAS BRAKING TO MAKE A TURN AND HIT A VERY ROUGH PATCH OF ROAD. MY CAR AGAIN NOTICEABLY SEEMED TO ACCELERATE EVEN THOUGH I WAS BRAKING. *TR

03/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

COMPLAINT REGARDING: 2010 TOYOTA PRIUS. SINCE I PURCHASED THE CAR IN SEPTEMBER OF 2009, THE BRAKES FAIL WHEN I AM BRAKING AND HIT A BUMP, POTHOLE, OR UNEVEN ROAD SURFACE. THE BRAKES FAIL FOR A SECOND OR TWO, AND SOMETIMES THE CAR LURCHES FORWARD. THE ISSUE OCCURS APPROXIMATELY ONCE A DAY, EVERY DAY. ON MARCH 6, 2010, I HAD THE RECALL SOFTWARE FOR THE 2010 PRIUS DONE IN THE SERVICE DEPARTMENT AT THE MIKE CALVERT TOYOTA DEALERSHIP IN HOUSTON, TEXAS. ON THE WAY HOME, I EXPERIENCED THE BRAKE FAILURE AGAIN WHEN I WAS BRAKING AND DROVE OVER A SMALL POTHOLE. I EXPERIENCED THE PROBLEM LATER THAT DAY WHEN BRAKING TO STOP AT A RED LIGHT, THE PAVEMENT SURFACE DESCENDED SLIGHTLY BENEATH THE CAR, THE BRAKES LAPSED, AND THE CAR LURCHED FORWARD. I CALLED THE DEALERSHIP. THEY REFERRED TO THE MATERIALS SUPPLIED BY TOYOTA AND TOLD ME TO CALL TOYOTA AT 1-800-331-4331 TO NOTIFY TOYOTA THAT THE RECALL FIX DID NOT WORK. UPON CALLING THIS NUMBER AND NAVIGATING THE OPTIONS ON THE AUTOMATED SYSTEM, I SAT THROUGH A LONG RECORDING STATING THAT THERE WAS A RECALL OF THE 2010 PRIUS. THE OPTION AVAILABLE TO SPEAK WITH AN AGENT DID NOT ALLOW ME TO DO SO. *TR

03/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

BRAKES TEMPORARILY DISENGAGE WHEN BRAKING. THIS HAPPENS SEVERAL TIMES A WEEK. TOYOTA SAYS THEY INSTALLED THE PROGRAMMING FIX A FEW WEEKS AGO BUT THE PROBLEM CONTINUES TO HAPPEN. I CONTACTED THE DEALERSHIP AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT, THAT I SHOULD CONTACT TOYOTA CUSTOMER SERVICE. THE FAILURE OCCURS WHEN I'M BRAKING AND HIT A BUMP OR UNEVEN PAVEMENT. THE BRAKES STOP BRAKING FOR JUST A MOMENT. DEPENDING ON MY SPEED AT THE TIME, IT CAN FEEL LIKE A MOMENTARY PAUSE OR A SUDDEN, HEAVY PUSH FROM BEHIND. IT ALWAYS FEELS LIKE I"M SLIDING OVER THE BUMP. *TR

03/07/2010
Components: SERVICE BRAKES, HYDRAULIC,STRUCTURE
Incident Date: 03/04/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I WAS DRIVING MY BRAND NEW, 3 WEEKS OLD, 2010 TOYOTA PRIUS ON A RURAL ROAD IN CLARK COUNTY WASHINGTON ON THURSDAY, MARCH 4, 2010, WHEN I ATTEMPTED TO SLOW DOWN TO MAKE A VERY SHARP LEFT TURN. I WAS APPLYING MY BRAKES WHEN ALL OF THE SUDDEN I REALIZED I WAS NOT SLOWING DOWN MUCH AND WAS NOT GOING TO MAKE THE TURN. I HAVE MANEUVERED THIS TURN HUNDREDS OF TIMES AND KNOW THAT ONE MUST SLOW TO ALMOST A CRAWL TO MAKE THE TURN. I TRAVEL THIS AREA AT LEAST 1-2 TIMES PER WEEK, SO I WAS NOT UNFAMILIAR WITH THE TURN. IT FELT LIKE MY CAR INITIALLY SLOWED SOME, BUT THEN SLOWING CEASED AND I ENDED UP ON EMBANKMENT. THE FRONT OF MY CAR WAS DAMAGED SEVERELY. I WAS NOT HURT BUT LEFT WITH A VERY FRIGHTENING EXPERIENCE TO DEAL WITH. I AM A EXCELLENT DRIVER AND HAVE NEVER HAD A WRECK IN THE 31 YEARS I HAVE BEEN DRIVING. I BELIEVE MY BRAKES INITIALLY ENGAGED, BUT THEN DUE TO THE RURAL ROAD SURFACE, AND PEBBLES LEFT ON THE ROAD FROM PREVIOUS ICE AND SNOW, MAY HAVE CAUSED MY BRAKES TO NOT WORK AS THEY SHOULD HAVE. I ATTEMPTED TO CONTACT TOYOTA BUT THEY ARE CLOSED DUE TO IT BEING THE WEEKEND. MY CAR IS AT THE AUTO BODY SHOP AS I WRITE THIS LETTER. MY CONCERN IS THAT I WAS ALLOWED TO PURCHASE A VEHICLE, THAT IS ON THE RECALL LIST WITH SUCH A DANGEROUS DEFECT SUCH AS "THE BRAKES NOT WORKING PROPERLY." I HAVE A TEENAGE SON WHO IS JUST LEARNING TO DRIVE AND WOULD IT HAVE BEEN HIM, THE ACCIDENT MAY HAVE BEEN WORSE. PLEASE ADVISE HOW YOU BELIEVE I SHOULD PROCEED. I AM VERY CONCERNED, UPSET, AND DO NOT FEEL SAFE IN THIS CAR! AND I CERTAINLY DO NOT WANT TO TRANSPORT MY CHILDREN, OTHER FAMILY MEMBERS AND FRIENDS IN AN UNSAFE VEHICLE THAT I JUST SPENT $33,000.00 ON. I WAS TOLD WHEN I PURCHASED THE CAR THAT IT WOULD BE SAFE, FINE TO DRIVE, AND MAY NOT EVEN BE ON THE RECALL LIST. IT IS ON THE LIST AND IT IS NOT A SAFE VEHICLE AS FAR AS I AM CONCERNED. *TR

03/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 TOYOTA PRIUS WILL SOMETIMES BRAKES VERY HARD UNDER LIGHT BRAKE PEDAL PRESSURE WHEN BACKING UP. IT HAPPENS EVERY 2 TO 3 DAYS AND CAN BE WHEN THE CAR IS HOT AND JUST DRIVEN, OR COLD AND BEEN PARKED FOR HOURS. WHEN THIS OCCURS,IT WILL CONTINUE TO HAPPEN NO MATTER HOW MANY TIMES THE BRAKES ARE APPLIED IN REVERSE, WITH THE LIGHTEST OF BRAKE PRESSURE, THE BRAKE APPLY VERY HARD. THEN AFTER THE EVENT, SAY A MILE OR TWO LATER, WHEN BACKING UP, THE BRAKE WILL ACT NORMALLY TO THE BRAKE PEDAL PRESSURE EXERTED. *TR

03/05/2010
Components: POWER TRAIN
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

HAVING NOTICED AN APPARENT BRAKING LAG ON SEVERAL OCCASION WITH OUR 2010 PRIUS ON TUESDAY 02 OF 2010 I WAS COMING UP TO A STOP SIGN ABOUT A MILE FROM OUR HOME ON A COUNTRY ROAD. I STARTED STOPPING QUIT SOME DISTANCE FROM THE CORNER STOP SIGN AND OBSERVING THE DASH DISPLAY SHOWING THE POWER USAGE OF THE PRIUS TO TRY AND GET A INDICATION OF HOW MANY SECONDS OF LAG BETWEEN THE REGENERATED BRAKING BEFORE THE ELECTRIC HYDRAULIC BRAKES I COULD EXPECT. WHILE WATCHING THE DISPLAY, WITH MY RIGHT FOOT ON THE BRAKE WHILE APPLYING LIGHT BRAKING PRESSURE TO THE BRAKE PEDAL ONLY I NOTICED THAT WHEN THE DISPLAY SHOWED REGENERATING BRAKING STOPPED. I WAS DOING LESS THEN 10 MILE PER HOUR APPROXIMATELY I EXPERIENCED A LOSS OF BRAKING AS BEFORE BUT ALSO NOTICED THAT THE DISPLAY NOW SHOWED POWER BEING APPLIED FROM THE BATTERY TO THE ELECTRIC DRIVE MOTOR AND TO THE DRIVE WHEELS. I PUSH HARD ON THE BRAKES AND THE CAR CAME TO A STOP IN TIME THE DISPLAY SHOWED WHEN I APPLIED THE BRAKE HARD THAT THE POWER STOPPED BEING DELIVERED TO THE WHEELS THIS TIME AND AFTER STOPPING THE DISPLAY SHOWED THE DRIVE WHEELS STOPPED ROTATION AS USUAL. THIS ROAD WAS NOT BUMP AND RELATIVELY SMOOTH THE FULL LENGTH OF THE ROAD HAVING BEEN RESURFACED SEVERAL YEARS AGO. I THINK THERE MAY BE ANOTHER PROBLEM OTHER THEN THE ONE BEING REPORTED AS BRAKE LAG BY THE COMPANY. IT ALSO SEEMS TO BE INTERMENT WHEN IT HITS AND DURATION OF LOSS OF BRAKING. I HOPE THIS MAY SHED SOME LIGHT ON WHAT THERE PROBLEM IS. *TR

03/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I HAVE A 2010 PRIUS WHICH I TOOK TO CHAMPION TOYOTA IN HOUSTON FOR THE RECALL REPAIR ON FEBRUARY 12. ACCORDING TO THEM THEY PERFORMED THE BRAKE RECALL SOFTWARE REPAIR. HOWEVER, ON 3/3 WHEN I WAS DRIVING HOME FROM WORK I EXPERIENCED THE BRAKE FAILURE PROBLEM AGAIN. *TR

03/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

WHEN BACKING UP, THE CAR WILL, ON OCCASION, AUTOMATICALLY ACCELERATE EXCESSIVELY. THIS CAUSES THE DRIVER TO NEED TO STEP AGGRESSIVELY ON THE BRAKE IN ORDER TO CONTROL THE CAR. THIS CYCLE OF "RACE AND BRAKE" CONTINUES UNTIL OUR NEED TO REVERSE IS COMPLETE. ONCE WE ARE IN DRIVE THERE IS NO FURTHER PROBLEM. THIS HAS OCCURRED ABOUT SIX TIMES SINCE WE PURCHASED THE CAR IN LATE JULY. IT HAS MOST OFTEN OCCURRED WHEN IT IS THE INITIAL DRIVE OF THE DAY, BUT THE MOST RECENT TIME THE CAR HAD ALREADY BEEN DRIVEN 100 MILES AND HAD BEEN IDLING FOR SEVERAL MINUTES. WE CONTACTED THE DEALERSHIP FROM WHICH WE BOUGHT THE CAR. THEY HAVE NOT HEARD OF THE ISSUE. WE ALSO TOOK IT INTO OUR LOCAL DEALERSHIP. THEY WERE, OF COURSE, NOT ABLE TO REPLICATE THE PROBLEM. NO RESOLUTION OR CORRECTION HAS OCCURRED. *TR

03/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

AFTER THE RECALL SERVICE ON MY 2010 TOYOTA PRIUS, THE BRAKING SYMPTOM STILL OCCURRED ON TWO OCCASIONS ON MARCH 2, 2010 AND ON MARCH 4, 2010. IN BOTH CASES THERE WAS A DELAY IN BRAKING WHEN THE BRAKE WAS APPLIED WHILE ON A MODERATELY BUMPY ROAD SURFACE. ALTHOUGH DIFFICULT TO MEASURE THE DELAY MAY HAVE BEEN BRIEFER THAN PREVIOUSLY, BUT IT WAS STILL SUFFICIENT THAT IT WOULD HAVE BEEN A SAFETY HAZARD IF THERE WAS A VEHICLE OR OBSTRUCTION IN FRONT OF ME. *TR

03/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

MY DAUGHTER WAS DRIVING THE 2010 TOYOTA PRIUS INTO A SHOPPING CENTER'S PARKING LOT. SHE NOTICED SOME BLACK ICE ON THE GROUND AND STEP ON THE BRAKE. THE CAR DIDN'T STOP AND SLIP ON THE ICE AND THEN HIT THE CURB. THE REPAIR COSTS OVER $7300, AND IT'S THE TOYOTA DEALER DID THE REPAIR WORK. BACK IN LATE OCTOBER AND EARLY NOVEMBER TIME FRAME, WHEN I WAS DRIVING THE CAR OVER A SPEED BUMP WITH SPEED AROUND 15M/H, THE BRAKE DIDN'T WORK, THE CAR JUST SURGE FORWARD, EVENTUALLY SLOW DOWN AFTER 1 SECOND OR SO. *TR

03/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I TOOK MY 2010 TOYOTA PRIUS IN FOR THE RECALLS AND IT STILL HAS THE SAME ACCELERATION PROBLEM. *TR

03/04/2010
Components: SERVICE BRAKES, ELECTRIC,EQUIPMENT
Incident Date: 03/01/2010
Crash: No
Fire: No
Summary

DRIVING 2010 TOYOTA PRIUS. SEEMED TO HAVE 'SKIPPED' FORWARD WHILE GENTLE BRAKING OVER BUMPY ROAD (SMALL BUMPS). CAR HAD ALLEGEDLY HAD ELECTRIC REPAIR TO ABS FOR THE PRIUS, HOWEVER; WILL TAKE TO ANOTHER DEALER TO CONFIRM. I REALIZE THERE ARE PRIVACY CONCERNS AS AN OWNER, AND I'M NOT LOOKING TO PUT EMPHASIS ON MYSELF, HOWEVER; AFTER SUPPOSED REPAIRS TO THE BRAKE SYSTEM I AM WORRIED THAT THE ELECTRONIC UPDATE TO THE PRIUS 2010 WAS NOT SUFFICIENT. THE SLIGHT 'JOLT' THAT I FELT MADE ME THINK INITIALLY I WAS BUMPED IN THE BACK OF MY CAR. THANKS AGAIN FOR INVESTIGATING THIS. *TR

03/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TOYOTA PRIUS 2010 ABS SOFTWARE UPDATE DOES NOT FIX THE ISSUE - ABS TURNS OFF AND VEHICLE ACCELERATES WHEN BRAKING AND I HIT A BUMP - SOFTWARE UPDATE WAS PERFORMED ON 2/12/2010. *TR

03/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS CRUISE CONTROL CAUSED UNINTENDED ACCELERATION WHEN RE-ENGAGED. AFTER DISENGAGING CRUISE CONTROL SET TO 65 AND COASTING AT 50 FOR A WHILE WHEN THE CRUISE CONTROL WAS RE-ENGAGED THE VEHICLE RESUMED IN EXCESS OF 70 MPH BEFORE I DISABLED CRUISE CONTROL. DATE OF INCIDENT IS APPROXIMATE. I DIDN'T THINK MUCH OF THE FAILURE AT THE TIME OTHER THAN THAT THE CRUISE CONTROL WAS BEHAVING ODDLY (I HAVE AVOIDED CRUISE CONTROL ON THIS CAR SINCE). IN LIGHT OF THE CURRENT INVESTIGATION I THOUGHT I WOULD SUBMIT A REPORT. *TR

03/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE ACCELERATED ON ITS OWN WHILE DRIVING 30 MPH, WHEN THE CONTACT ATTEMPTED TO STOP AT AN INTERSECTION. THE FAILURE OCCURRED SIX TIMES. THE DRIVER STATED THAT WHEN THE FAILURE OCCURRED THEY WERE UNABLE TO STOP THE VEHICLE. THE TOYOTA DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE HAS OCCURRED FOR OVER 9 MONTHS. THE CONTACT HAS NOT RECEIVED A RECALL NOTICE FROM THE DEALER BUT SHE IS AWARE OF AN EXISTING RECALL. THE FAILURE MILEAGE WAS 2,500. THE CURRENT MILEAGE WAS 5,500.

03/03/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/01/1901
Crash: No
Fire: No
Summary

LETTER FROM ATTORNEY GENERAL CONCERNED ABOUT THE 2010 TOYOTA PRIUS ANTI-LOCK BRAKE ISSUE*CW THE ATTORNEY GENERAL WAS VERY PLEASE THAT NHTSA IS INVESTIGATING THE MATTER. THE ATTORNEY GENERAL REQUESTED THAT NHTSA ANSWER SEVERAL QUESTIONS. *JB UPDATED 03/10/10

03/03/2010
Components: SERVICE BRAKES, AIR
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY VEHICLE SURGED FORWARD WHILE I APPLIED THE BRAKE AND WAS TRAVELING OVER A SMALL PATCH OF ROUGH SURFACE. IT FELT LIKE THE GAS PEDAL HAD BEEN STOMPED, BUT I WAS ONLY USING THE BRAKES. *TR

03/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WE BOUGHT A 2010 TOYOTA PRIUS II IN 7/2009. WE HAVE ON MULTIPLE OCCASIONS EXPERIENCED A BRIEF ACCELERATION OF THE CAR WHEN OUR FOOT IS APPLYING THE BRAKE PEDAL TO TRY AND SLOW DOWN. MOST OF THESE OCCASIONS HAVE HAPPENED WHEN GOING OVER BUMPS AND OFTEN WHEN TURNING A CORNER. WE DID HAVE THE SOFTWARE UPGRADE THAT WAS RECOMMENDED BY THE RECALL JUST 2 WEEKS AGO. STILL, MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN WHEN COMING HOME IN THE CAR A FEW DAYS AGO. IT HAS HAPPENED IN TOTAL ABOUT 5 TIMES SINCE WE BOUGHT THE CAR IN 7/09 AND HAVE DRIVEN ABOUT 10,000 MILES. ON ONE OCCASION LAST YEAR I ALMOST LOST CONTROL OF THE CAR GOING AROUND A CURVE BECAUSE OF THE ACCELERATION. I DON'T THINK THIS IS SIMPLY A BRAKE ISSUE, THE CAR ACTUALLY SEEMS TO ACCELERATE BRIEFLY. *TR

03/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Summary

HAD THE RECALL WORK DONE ON MY 2010 PRIUS LAST WEEK, AND THE PROBLEM (SURGE WHEN BRAKING OVER POTHOLE, RR TRACKS, ETC) HAS NOW HAPPENED TWICE SINCE THEN. I JUST SPOKE TO THE SERVICE DEPARTMENT AT PARKWAY TOYOTA IN ENGLEWOOD CLIFFS, WHO TOLD ME THAT, WHILE THE RECALL FIX WOULD LESSEN THE "SURGE" PROBLEM, IT WOULD NEVER TOTALLY GO AWAY BECAUSE OF THE BRAKING SYSTEM ITSELF. SHOULDN'T THIS HAVE BEEN EXPLAINED TO ME, BY TOYOTA INC, OR PARKWAY? THIS IS STILL A VERY DISCONCERTING FEELING. THOUGHT THE RECALL WAS A TOTAL FIX, NOT A PARTIAL ONE. *TR

03/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I EXPERIENCE THE BRAKE FAILURE ON PRIUS 2010, I TOOK THE CAR IN THE DEALER TO FIX IT BUT DEALER TOLD ME THAT THE FIRMWARE ALREADY UP TO DATE ON MY CAR. *TR

03/03/2010
Components: POWER TRAIN
Incident Date: 08/20/2009
Crash: No
Fire: No
Summary

SEEMS TO NOT ALWAYS "CATCH" WHEN I PUT IT IN "PARK." HAD ONE INCIDENT IN WHICH CAR ROLLED AS I GOT OUT OF IT AND I BELIEVE I DID INDEED PUSH THE "PARK" BUTTON. HAVE HAD SEVERAL OTHER INCIDENTS IN WHICH I KNOW I PUSHED THE "PARK" BUTTON AND THE CAR BEGAN TO ROLL UNTIL I PUSHED THE BUTTON AGAIN. *TR

03/03/2010
Components: ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

1. ON FRIDAY, FEBRUARY 26TH, 2010 I HAD MY 2010 PRIUS "FIXED" AT A TOYOTA DEALERSHIP FOR THE BRAKE/ACCELERATION RECALL. I HAD EXPERIENCED BRAKING/ACCELERATION ISSUES ONLY 3 TIMES IN 5 MONTHS OF OWNING THE VEHICLE BEFORE HAVING IT RECALLED. 2. IN THE LAST 2 DAYS I HAVE EXPERIENCED THE BRAKING/ACCELERATION PROBLEM TWICE. THE PROBLEM SEEMS TO HAVE GOTTEN WORSE. ESSENTIALLY WHAT OCCURS IS A SUDDEN JERKING FORWARD OF THE CAR, WHETHER OR NOT THE BRAKING SYSTEM IS DEPRESSED, TYPICALLY WHEN GOING OVER ROUGH TERRAIN OR UNEVEN PAVEMENT. I OCCURRED BOTH TIMES AT RELATIVELY LOW SPEEDS BETWEEN 10-20 MILES AN HOUR AND THE ACCELERATION LASTED ONLY A SECOND OR 2, BUT IS VERY ALARMING, ESPECIALLY IF A CAR IS IN FRONT OF YOU. *TR

03/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I TOOK MY 2010 TOYOTA PRIUS INTO THE DEALER TO FIX THE BRAKING PROBLEM; HOWEVER, I AM STILL EXPERIENCING THE PROBLEM ON A DAILY BASIS. I CALLED THE DEALERSHIP, AND THEY WERE UNCERTAIN AS HOW TO HELP. I'M VERY CONCERNED THAT I WILL CRASH INTO SOMEONE OR GO THROUGH AN INTERSECTION BECAUSE OF THE RELEASE OF THE BRAKE. *TR

03/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 03/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND HAVE HAD MY CAR IN FOR SERVICE TO ADDRESS THE BRAKE RECALL. HOWEVER, TODAY I DROVE OVER A POTHOLE AND THE SYMPTOM OF THE RECALL (LOSS OF BRAKING POWER) OCCURRED. THIS HAS HAPPENED ONE OTHER TIME IN THE PAST FEW DAYS SINCE I HAVE BROUGHT MY CAR IN FOR THE RECALL SERVICE. THE SERVICE APPEARS NOT TO HAVE ADDRESSED THE PROBLEM. *TR

03/02/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THAT SHE RECENTLY HAD A RECALL REPAIR PERFORMED ON HER VEHICLE FOR THE ACCELERATION; HOWEVER, SHE CONTINUED TO EXPERIENCE THE IDENTICAL FAILURE. WHEN SHE DROVE OVER A BUMP IN THE ROAD, THE VEHICLE ACCELERATED ON IT'S OWN. SHE CALLED THE SERVICE MANAGER AND SHE IS WAITING FOR A RETURN CALL FROM HIM. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 8,000.

03/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: Yes
Fire: No
Summary

S10 APPROPRIATE HANDLING RE BRAKING PROBLEMS EXPERIENCE BY AN OWNER OF A 2010 TOYOTA PRIUS. *KB THE CONSUMER STATED HE EXPERIENCED INCONSISTENT BRAKING WHILE DRIVING ON WET, BUMPY ROADS WHICH REQUIRED EXTRA VIGILANCE AS THE FEEL OF THE BRAKES WOULD OFTEN CHANGE. THE CONSUMER ALSO STATED THE PROBLEM WAS ALSO EVIDENT WHILE IN REVERSE. UNFORTUNATELY, THE VEHICLE DID NOT STOP WHILE IN REVERSE AND HIT ANOTHER CAR. THE CONSUMER'S VEHICLE AS WELL AS THE OTHER VEHICLE WERE DAMAGED. THE CONSUMER STATED HIS VEHICLE IS CURRENTLY AT THE DEALERSHIP RECEIVING THE SOFTWARE UPGRADE TO SUPPOSEDLY ADDRESS THE BRAKING PROBLEM. *JB

03/01/2010
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2010
Crash: No
Fire: No
Summary

LEASED A TOYOTA PRIUS 2010. 2 WEEKS LATER THE CHECK ENGINE LIGHT KEPT ON COMING IN FOR NO REASON. *TR

03/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

DRIVING MY 2010 PRIUS TOWARDS A TRAFFIC LIGHT. LIGHT TURNS FROM ORANGE TO RED AND I BRAKE IN PLENTY OF TIME. SMALL POTHOLE JUST AS I STOP MAKES THE CAR'S BRAKE "SLIP" AND I SHOOT FORWARD SEVERAL FEET. I NOW UNDERSTAND WHAT THE BRAKING PROBLEM IS PEOPLE HAVE BEEN TALKING ABOUT. *TR

03/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS STOPPED THE VEHICLE AND THEN NOTICED THAT THE ENGINE WOULD SUDDENLY SURGE WITHOUT WARNING UNTIL THE VEHICLE WAS TURNED OFF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 4700.

03/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKE FAILURE WHEN DRIVING AT SLOW SPEEDS OVER BUMPY SURFACE. 2010 TOYOTA PRIUS. *TR

02/28/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHILE BRAKING ON A SHORT HILL WITH UNEVEN PAVEMENT SURFACE VEHICLE BRAKES FAILED MOMENTARILY AND THEN TOOK HOLD AS I PRESSED HARDER ON THE PEDAL. THIS OCCURRED 3 TIMES ON THE SAME HILL. *TR

02/28/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/27/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS. WHEN DEPRESSING THE BRAKE PEDAL WITH PRESSURE, IT GOES ALL THE WAY TO THE FLOOR AND THE WARNING LIGHT THAT YOU ARE SKIDDING ILLUMINATES. I HAVE ONLY TESTED THIS AT TRAFFIC LIGHTS AND NOT WHILE MOVING. I HAD THE PRIUS IN FOR AN OIL CHANGE IN GASTONIA, NC AND THEY SAID THEY FIXED THE PROBLEM BUT IT STILL HAPPENS. *TR

02/27/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WE BOUGHT A 2010 PRIUS LAST JULY. SINCE BUYING THE PRIUS WE HAVE HAD THE BRAKES COMPLETELY STOP WORKING, DURING BRAKING AFTER DRIVING OVER A SMALL BUMPS (MANHOLE COVER, DISTURBED PAVEMENT, SMALL POTHOLE). THIS HAS NOW HAPPENED AROUND 10 TIMES. FORTUNATELY, AFTER COMPLETELY RELEASING THE BRAKES WOULD AGAIN BRAKE AFTER APPLYING INCREASED PRESSURE ON THE BRAKE PEDAL. MOST RECENTLY THE BRAKING FAILURE OCCURRED THE DAY IMMEDIATELY FOLLOWING HAVING THE 'BRAKE RECALL" MAINTENANCE PERFORMED BY TOYOTA TO CORRECT THE BRAKING PROBLEM. THE "FIX" IS OBVIOUSLY NOT CORRECTING THE PROBLEM. THIS IS A MAJOR SAFETY CONCERN. THE BRAKES ONCE GAVE OUT WHILE APPROACHING A PEDESTRIAN IN A CROSSWALK. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE. PLEASE HELP. WHAT SHOULD I DO NOW? *TR

02/26/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS BRAKES. AFTER MY FIRST COMPLAINT AND ALL THE NEWS ON THIS PROBLEM I HAVE BEEN PAYING CLOSE ATTENTION AND AS I FIRST THOUGHT THE CAR DOES NOT JUST LOOSE BRAKING IT ACTUALLY ACCELERATES. WHEN BRAKING OVER ROUGH SURFACES OR POTHOLES AND YOUR FOOT ON THE BRAKE PEDAL YOU FEEL THE CAR SPEED UP FOR MAYBE ONE OR TWO SECONDS. SO FAR I HAVE BEEN ABLE TO STOP OK. I QUICKLY LET OFF THE BRAKE PEDAL AND REAPPLY THEM AND EVERYTHING STOPS FINE. I GET NO WARNING LIGHTS OR ALARMS AND NEVER KNOW WHEN IT MIGHT HAPPEN. STOPPING OVER THE SAME SURFACE THE NEXT DAY MAY NOT PRODUCE THE SAME RESULTS, PRETTY RANDOM PROBLEM. *TR

02/26/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING IN REVERSE OUT OF THE GARAGE HE EXPERIENCED AN UNINTENDED ACCELERATION AT LEAST THREE TIMES WITHIN A MONTH. ALSO WHEN HE WAS DRIVING AT 5 MPH AND COMING TO A STOP, THE VEHICLE LUNGED FORWARD AND AS HE JAMMED HIS FOOT HARDER ON THE BRAKES, THE VEHICLE KEPT GOING . THE VEHICLE WAS TAKEN TO THE DEALER ON TWO OCCASIONS; HOWEVER, DURING A TEST DRIVE THEY WERE UNABLE TO DUPLICATE, DIAGNOSE OR REPAIR THE FAILURE. THE TOYOTA MANUFACTURER HAS NOT BEEN CALLED. THE FAILURE MILEAGE WAS 1,700.

02/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. HE STATED THAT WHEN THE GASOLINE ENGINE WAS ENGAGED IN ANY GEAR, INCLUDING THE PARK POSITION, THE VEHICLE WOULD SURGE. HE ALSO STATED THAT UPON TURNING THE GASOLINE ENGINE OFF, THE VEHICLE WOULD MOMENTARILY ROLL BACKWARDS. THIS WOULD OFTEN OCCUR WHILE ANY ELECTRICAL COMPONENT OF THE VEHICLE WAS UTILIZED, TO INCLUDE THE HEATER, DEFROST AND RADIO. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE VEHICLE WAS OPERATING AS IT WAS DESIGNED. THERE WERE NO REPAIRS MADE TO THE VEHICLE TO DATE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 1,398.

02/25/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS COMING TO A STOP AND THE ROAD WAS WET WHEN THERE WAS GRAVEL ON THE ROAD THE BRAKES WOULD NOT ENGAGE WHILE BEING DEPRESSED. THE VEHICLE LUNGED FORWARD AND HIT THE CURB A COUPLE OF TIMES. WHEN DRIVING AT A HIGH SPEED AND SLOWING DOWN THE BRAKES DID NOT HOLD AND A CRASH ALMOST OCCURRED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS BRAKE FAILURE OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE FAILURE WAS NOT RELATED TO THE BRAKES BUT HOW SHE DROVE THE VEHICLE. THE TOYOTA MANUFACTURER HAVE NOT BEEN CALLED FOR THE FAILURE. THE FAILURE MILEAGE WAS 14,905.

02/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

MY 2010 PRIUS HYBRID ACCELERATES FROM ELECTRIC TO FUEL MODE ON ITS OWN. I HAVE TAKEN IT TO TOYOTA DEALERSHIP 2 TIMES FOR PROBLEM. TOYOTA SERVICEMEN STATES IT WILL OCCASIONALLY DO THAT DEPENDING ON THE MODE THE VEHICLE IS IN. I FIND IT TO BE VERY DANGEROUS AS I DO NOT HAVE CONTROL WHEN IT WILL HAPPENS. SERVICEMEN ALSO SAID THAT IS WHY THERE IS AN ALARM BEEPING TO LET DRIVER KNOW IT IS BACKING UP. THAT DOES NOT MAKE SENSE THE ALRM IS NOT GOING TO CONTROL THE MODE THE VEHICLE IS IN. IT IS A SAFETY ISSUE SEVERAL TIMES I HAVE ALMOST HIT OTHER VEHICLES OR PEDESTRIANS WHEN BACKING UP. I NOW TRY NOT TO USE REVERSE TO AVOID A POSSIBLE ACCIDENT. PLEASE LET ME KNOW IF OTHER VEHICLES HAVE SIMILAR PROBLEMS. *TR

02/25/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I NEED TO BRING OUR 2010 PRIUS BACK-IN. THE LAST TIME [XXX] WITH A "Y" WORKED ON THE RATTLE IN THE DASH. HE WAS ABLE TO FIX THAT BUT NOW ONLY IN THE COOL MORNINGS THERE IS A POPPING SOUND COMING FROM THE DASH. PLEASE CONTACT ME AS TO WHEN HE CAN WORK ON IT AGAIN. IT IS VERY IMPORTANT THAT IT BE DONE FIRST THING IN THE AM. CAR NEEDS TO BE COOL! I AM SURE IF LEFT IN THE SUN IT WILL NOT DO IT. IF NEEDED I CAN BRING CAR IN FIRST TO SHOW PROBLEM AND CAR CAN STAY OVER NIGHT AGAIN IF NEED. I KNOW TOYOTA HAS A QUALITY PROBLEM IN THIS AREA, I WILL REPORT IT TO TOYOTA MFG.& DOT UNDER OTHER. LOOKS LIKE OTHER PRIUS HAVE THIS SAME PROBLEM... [XXX]2010 TOYOTA PRIUS [XXX] COLOR: BLIZZARD PEARL SELLING DEALER: [XXX] *TR

02/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/25/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE DRIVER STATED THAT SHE WAS TRAVELING 35 MPH WHEN SHE SWITCHED LANES. WHEN SHE APPLIED THE BRAKES AND THE VEHICLE STARTED TO STOP BUT THEN IT LUNGED FORWARD AND ACCELERATED ON IT'S OWN WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE DRIVER STATED THAT THE VEHICLE THEN CAME TO A STOP AFTER HER FOOT REMAINED ON THE BRAKE PEDAL. THE DRIVER DID NOTIFY THE DEALER OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 10,000.

02/25/2010
Components: POWER TRAIN
Incident Date: 02/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

DURING THE FIRST 5 MINUTES OF OPERATION IN THE MORNING THE CAR RPM INCREASES AND THE SPEED OF THE CAR INCREASES. AT FIRST I THOUGHT I HAD MY FOOT ON THE ACCELERATOR BUT AFTER SEVERAL MORNINGS OF RECREATING THE EVENT MY FOOT WAS NOT NEAR THE PEDAL. BOTH DRIVERS OF THE CAR EXPERIENCED THE SAME EVENT. *TR

02/25/2010
Components: POWER TRAIN
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

AT 08:00 WHILE PARKED & IN READY MODE MY PRIUS V-AT SHIFTER WOULD NOT PHYSICALLY MOVE OUT OF PARK. *TR

02/25/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 TOYOTA PRIUS MODEL V WITH THE ADVANCED TECHNOLOGY OPTION INCLUDING PCS (PRE-COLLISION SYSTEM) SYSTEM. TWICE IN THE LAST 6 WEEKS THE PCS SYSTEM HAS TRIGGERED WHILE I HAVE BEEN DRIVING. AT THIS TIME I DID NOT HAVE THE RADAR CONTROLLED CRUISE CONTROL ON OR ENGAGED. BOTH TIMES, THE SEATBELTS RAPIDLY RETRACTED THE CAR STARTED BRAKING RAPIDLY AND BEEPING AGGRESSIVELY. BOTH TIMES AFTER WHAT SEEMED LIKE 3-5 SECONDS THE CAR RETURNED TO NORMAL DRIVING. BOTH TIMES I WAS DRIVING AT NIGHT AT SPEEDS BETWEEN 35 AND 55 MPH. BOTH TIMES DUE TO THE RAPID SEATBELT/SHOULDER BELT RETRACTION MY LEFT ARM AND CHEST WAS HURT. THE PAIN LASTS ABOUT A WEEK, SO THERE WAS A SERIOUS BRUISE WHICH WOULD HAVE BEEN OK IF THERE WAS REALLY A CRASH SITUATION. BOTH TIMES THERE WAS NO ONE IN FRONT OF ME. ONCE THERE WAS SOMEONE BEHIND ME WHO ALMOST CRASHED INTO ME BECAUSE OF THE RAPID BRAKING. *TR

02/24/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) FEBRUARY 15, 2010 AT 3:29 PM I SPOKE TO [XXX] AT TOYOTA 1-800-331-4331 ABOUT PROBLEMS I'VE EXPERIENCED WITH MY 2010 PRIUS. I TOLD HER ABOUT THE CRUISE CONTROL DANGER, WHERE THE CAR HAD BEEN GOING ALONG NICELY ON CRUISE, BUT SUDDENLY RAPIDLY ACCELERATED WHEN, ON AUGUST 11, 2009, I WAS ON THE TRIP BETWEEN NEW JERSEY AND ILLINOIS COMING THROUGH THE TENNESSEE/KENTUCKY AREA. I HAD BEEN TRAVELING AT ABOUT 65MPH ON CRUISE AND IT RAPIDLY ACCELERATED TO OVER 80MPH AND I PANICKED WHILE TRYING TO GET IT TO SLOW DOWN. I TRIED SLOWING IT DOWN USING THE CRUISE BUTTON, THEN DEPRESSED THE CRUISE OFF BUTTON. DIDN'T WORK. IT DID NOT RESPOND IMMEDIATELY TO THE BRAKE UNTIL I BRAKED REALLY HARD. THEREFORE, MY DRIVING IT WAS SEVERELY LIMITED TO DRIVING AT VERY LOW SPEEDS IN TOWN. OTHER UNINTENDED ACCELERATION HAS OCCURRED EVEN WHEN NOT USING THE CRUISE. THE CAR BOLTED FORWARD NUMEROUS TIMES ON A BUMPY SECTION OF ROAD ON MY ROUTE HOME FROM WORK; IT HAPPENED OFTEN ENOUGH THERE THAT I COMPENSATED BY TAKING A DIFFERENT ROUTE. EFFORTS TO STOP THE FORWARD LUNGE INCLUDED BRAKING WITH NO RESPONSE, USING THE KNOB TO SHIFT TO A DIFFERENT SETTING, AND SCRAMBLING TO FIND THE [XXX] BUTTON TO PRESS PARK. SOMETHING FINALLY STOPPED IT, BUT I DON'T KNOW WHAT. THE NEXT SCARE OCCURRED AFTER IT SNOWED. I DROVE SLOWLY ON THE PLOWED ROAD, BUT WHEN THE CAR ENCOUNTERED SNOWY LUMPS IT RAPIDLY ACCELERATED LUNGING FORWARD AGAIN. MY ATTEMPTS TO STOP CAUSED ME TO SKID DANGEROUSLY INTO ONCOMING TRAFFIC LANE. I PARKED THE CAR IN THE GARAGE AND HAVE NOT DRIVEN IT AGAIN IN WELL OVER A MONTH DUE TO THE DANGER. IN FEBRUARY, MY CO-WORKER[XXX] URGED ME NOT TO DRIVE THE CAR BECAUSE SHE HAD HEARD ABOUT A RECALL AND WAS AFRAID FOR ME, BUT I HAD ALREADY PARKED IT BY THEN ' KNOWING SOMETHING WAS WRONG WITH IT. IT HAS NOT BEEN DRIVEN SINCE PRIOR TO MY LEARNING THAT OTHERS HAVE HAD SIMILAR EXPERIENCES ' SOME HAVE DIED OR BEEN INJURED AS A RESULT.

02/24/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

25 JANUARY 2010, CORNER OF RUFUS ALLEN AND HWY. 50 SOUTH LAKE TAHOE, CALIFORNIA, 96150, AT APPROXIMATELY 1630 LOCAL. ROAD CONDITIONS MOSTLY DRY 65% / 35% THIN PATCHY ICE, SMOOTH SURFACE NO POTHOLES. APPLIED BRAKES CAR LURCHED FORWARD, MOMENTARY LOSS OF BRAKES UNTIL MORE FIRM BRAKE APPLICATION WAS APPLIED UNTIL BRAKING SYSTEM RESPONDED AND CAR STOPPED SHORT OF INTERSECTION, NO TRAFFIC VIOLATION, INCIDENT OF DAMAGE. *TR

02/24/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL*THE CONTACT HAS A 2010 TOYOTA PRIUS. A CRASH OCCURRED WHEN THE BRAKES FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT HE APPLIED PRESSURE TO THE BRAKE PEDAL TO NO AVAIL. THE VEHICLE WAS TRAVELING 15 MPH AT THE TIME OF THE FAILURE. THE WEATHER CONDITIONS WERE A FACTOR AND THE ROAD WAS COVERED WITH SNOW AND ICE AT THE TIME. THE CURRENT AND FAILURE MILEAGE WAS 8,000. UPDATED 06/28/10*JB

02/24/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS; WHEN SHIFTING INTO REVERSE IS SPORADICALLY DIFFICULT TO CONTROL ACCELERATION. LIFTING MY FOOT OFF THE BRAKE A TINY AMOUNT CAUSES THE CAR TO FEEL LIKE IT IS "SURGING" BACKWARD. THE CAR IS CONTROLLABLE, BUT IT IS A VERY DIFFERENT EXPERIENCE FROM BEING IN REVERSE MOST OF THE TIME. SHIFTING TO PARK AND BACK TO REVERSE SEEMS TO MAKE IT GO AWAY. THIS HAS HAPPENED TO ME 4 TIMES SINCE I BOUGHT THE CAR IN AUGUST 2009. *TR

02/24/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

PRIUS, WHEN BRAKE WAS DEPRESSED IT SPED UP WHEN DRIVING SLOW AND HITTING A POT HOLE THIS HAPPENED TWICE BEFORE TOYOTA CAME OUT WITH THE INFORMATION ABOUT THE BRAKES AND ONCE SINCE THE INFORMATION HAS BEEN IN THE NEWS. I BOUGHT THE CAR IN AUGUST HAD THE FIRST INCIDENT IN SEPT. ONE AROUND CHRISTMAS AND ONE THIS MONTH. DIDN'T REALLY KNOW WHAT WAS HAPPENING UNTIL NOW. *TR

02/24/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I BOUGHT A 2010 PRIUS IN NOVEMBER OF 2009. I SOON DISCOVERED THAT THE CAR WOULD NOT BRAKE PROPERLY AND A COUPLE OF MONTHS LATER HEARD ABOUT THIS ISSUE ON THE NEWS. I BROUGHT MY CAR IN FOR THE RECALL AND A SOFTWARE PATCH WAS APPLIED TO THE CAR TO RECTIFY THE SITUATION. THAT WAS 5 DAYS AGO. UPON LEAVING THE DEALERSHIP, THE CAR DID FEEL BETTER; THE BRAKES DID NOT FEEL AS SENSITIVE. HOWEVER, IN THE PAST FIVE DAYS I HAVE EXPERIENCED THE SAME EXACT SENSATION OF THE CAR NOT BRAKING WHEN I HAVE BEEN RIDING OVER A ROUGH PATCH OF ROAD AT A SPEED OF LESS THAN 30 MPH. BUT IT'S NOT JUST A FEELING. THE CAR SURGES FORWARD MOMENTARILY. IT ALMOST FEELS LIKE I AM SKIDDING ON ICE. I DO NOT FEEL SAFE IN THIS VEHICLE DESPITE THE FACT THAT THE FOLKS AT MY TOYOTA DEALERSHIP SAID THIS PROBLEM WAS "NOT A SAFETY ISSUE." I DISAGREE. I AM AFRAID THAT I WILL LOSE BRAKING ABILITY AND HIT SOMETHING OR SOMEONE OR END UP IN AN INTERSECTION INVOLUNTARILY. I HAVE A FIVE YEAR OLD DAUGHTER. I REALLY WANT MY MONEY BACK. I WOULD NEVER HAVE PURCHASED THIS CAR IF I HAD KNOWN IT HAD FAULTY BRAKES. I FEEL BURNED BY TOYOTA. *TR

02/24/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

OUR 2010 PRIUS WAS EXPERIENCING SURGING OVER BUMPS, WE HAD IT RE-PROGRAMMED LAST WEEK AND TODAY WE EXPERIENCED THE SURGE AGAIN WHEN WE WENT OVER A BUMP, JUST LIKE BEFORE. *TR

02/23/2010
Components: SERVICE BRAKES, ELECTRIC,EQUIPMENT
Incident Date: 02/19/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS: HAD THE CAR FOR SEVERAL MONTHS AND REALLY ENJOY DRIVING IT...OKAY, I LIKE THE MILEAGE, IT'S NOT A CORVETTE THOUGH. HAVE NOTICED ON ROUGH PAVEMENT AND POTHOLES THAT THE BRAKES DO SEEM TO GIVE A LITTLE. HOWEVER ON 19 FEB 10 I HIT THE BRAKES TO STOP AND IT FELT LIKE THE SIMPLY MADE A GRINDING SOUND AND BARELY SLOWED AT ALL...THE HARDER I PRESSED THE LESS THE SEEMED TO APPLY. THESE CARS ARE DANGEROUS AND SHOULD BE REMOVED FROM THE ROADS UNTIL TOYOTA FIXES THIS AND PROVES THE PROBLEM IS CORRECTED...I WILL NOT DRIVE IT UNTIL THEY DO SO... *TR

02/23/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 TOYOTA PRIUS WITH BRAKE PROBLEM. CONSUMER STATES THAT A SUDDEN LOSS OF BRAKING OCCURS AFTER DRIVING OVER SMALL POTHOLES, LOOSE GRAVEL, OR DOWN A SLIGHT HILL. *KB THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS ACCELERATING FOR 1-3 SECONDS. *JB

02/23/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM
Incident Date: 07/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS SOFTWARE DEFECT IN THE ENGINE CONTROL SYSTEM. CONSUMER STATES WHILE REVERSING BEFORE THE START UP OPERATION IS COMPLETE THE BRAKES GRAB. *KB THE CONSUMER PARKED FACING AN UPSLOPE AT THE DEALER TO GET HIS LICENSE PLATE INSTALLED. TO LEAVE, THE CONSUMER PUT HIS FOOT ON THE BRAKE AND PRESSED THE POWER BUTTON. AS THE DASHBOARD STARTED TO LIGHT UP, HE SHIFTED INTO REVERSE, RELEASED THE PARKING BRAKE AND THE FOOT BRAKE AND STARTED TO EASE DOWN THE RAMP. AS THE CONSUMER APPLIED THE FOOT BRAKE, THE BRAKES GRABBED BADLY. THE CONSUMER RELEASED AND RE-APPLIED THEM, AND AGAIN THEY GRABBED. THE GRABBING WAS SEVERE ENOUGH THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND THE CONSUMER JUST STOPPED. THE CONSUMER BELIEVED THE BEHAVIOR INDICATED A DEFECT IN THE SOFTWARE THAT CONTROLLED THE START-UP SEQUENCE. THE CONTROL COMPUTER SHOULD NOT ALLOW THE VEHICLE TO BE SHIFTED INTO DRIVE OR REVERSE UNTIL THE POWER-ON OPERATIONS HAVE BEEN FULLY COMPLETED. *JB

02/23/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THIS IS AN UPDATE TO AN EARLIER COMPLAINT (#10304111). WE HAD AN ACCIDENT WITH OUR 2010 TOYOTA PRIUS WHICH WE FIRMLY BELIEVE WAS CAUSED BY BRAKE FAILURE. MY WIFE WAS DRIVING THE CAR ON A SLIPPERY ROAD, IT WAS LIGHTLY SNOWING, AT ABOUT 10-15 MPH AND CAME TO A STOP SIGN. SHE APPLIED THE BRAKES AND SAID NOTHING HAPPENED. AS A CAR WAS AT THE STOP SIGN SHE TURNED TO AVOID THE CAR AND HIT A RAISED AND SHARP CURB, WHICH PIERCED THE TIRE AND BENT THE TIE-ROD. OUR CAR WAS TOWED TO A BODY SHOP. AFTER ABOUT 10 DAYS, STATE FARM INSPECTED THE CAR, BUT BY THIS TIME THE RECALL FOR THE PRIUS HAD BEEN ANNOUNCED. THE BODY SHOP THEN REFUSED TO FIX THE CAR AND WE HAD TO TAKE IT TO A TOYOTA DEALER. STATE FARM HAS SINCE DECIDED NOT PURSUE THIS INCIDENT AS THEY FEEL THE SNOW CAUSED THE ACCIDENT AND THAT THE TEMPORARY LOSS OF BRAKES IS NOT WHAT THE RECALL IS ABOUT. FROM OUR READING OF NUMEROUS ARTICLES (NY TIMES) AND THE RECALL INFORMATION ITSELF, PLUS WHAT HAPPENED, WE ARE STRONGLY STATING THAT THERE WAS IN FACT A TEMPORARY OR MOMENTARY LOSS OF THE BRAKES WHICH DIRECTLY CAUSED THIS ACCIDENT. FROM OUR READING OF THE RECALL AND OTHER COMPLAINTS, SLIPPERY CONDITIONS ARE ONE OF THE FACTORS WHICH CAUSE THIS PROBLEM. IN OUR CASE, THIS PROBLEM WAS EXACERBATED AS NOT ONLY WAS THERE SLIPPERY CONDITIONS, BUT THE CAR WAS ON A HILL AS WELL. WE HAVE ALSO EXPERIENCED PRIOR TO THIS ACCIDENT A SKIPPING OR MOMENTARY BRAKE PROBLEM WHEN GOING OVER BUMPY ROADS. WHEN ASKING ABOUT THIS WE WERE ALWAYS TOLD IT HAD TO DO WITH THE ABS SYSTEM AND THAT IT WAS NORMAL. WELL THE RECALL PROVES THIS WAS NOT NORMAL AND NOW WE'VE EXPERIENCED THE PROBLEM ON SLICK ROADS AS WELL -- WHICH HAS NOW COST US MONEY. *TR

02/23/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT DROVE THE VEHICLE WHILE WEARING SUN GLASSES HE STATED THAT IT WAS DIFFICULT FOR HIM TO SEE THE SPEEDOMETER. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT NOTHING COULD BE DONE TO CORRECT THE PROBLEM. THE CURRENT AND FAILURE MILEAGES WERE 1000. UPDATED 3/24/10 *CN UPDATED 05/10/10*JB

02/23/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

TWO FAILURES. FIRST WHILE TRAVELING AT HIGH SPEED FROM CANADA TO NYC ON DECEMBER 26, THE LEFT SIDE OF MY ELECTRONIC DISPLAY WENT OUT, SPECIFICALLY THE SPEEDOMETER AND GAS MILEAGE COMPONENT OF THE DISPLAY BLANKED OUT. IT TOOK TOYOTA ABOUT A WEEK TO FIGURE OUT HOW TO FIX IT. SECONDLY, I BROUGHT MY 2010 PRIUS INTO MY LOCAL DEALER BECAUSE OF THE BRAKING ACCELERATION ISSUE. IT HAD HAPPENED ABOUT 10 TIMES SINCE I BOUGHT THE CAR ON JUNE 30, 2009. AS THE CAR WAS BRAKING TO A STOP, THERE SEEMED TO BE AN ACCELERATION ASSOCIATED WITH THE BRAKING. WHEN I BROUGHT IT TO STAR TOYOTA OF BAYSIDE, THEY HAD THE TECHNICIAN DRIVE THE CAR FOR ABOUT 3 MILES AND STATED THAT THEY FOUND NO TROUBLE. *TR

02/23/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

IN MY 2010 PRIUS, THE VEHICLE RANDOMLY ACCELERATES WHEN THE CRUISE CONTROL IS DISENGAGED. THIS HAPPENS EVERY 10TH OR 15TH TIME OF DISENGAGEMENT. WHEN THE BRAKES ARE APPLIED HARDER THE VEHICLE SLOWS PROPERLY. THE UNEXPECTED ACCELERATION IS VERY DANGEROUS IN TRAFFIC. THE VEHICLE HAS BEEN CHECKED BY THE DEALER AND I WAS TOLD THAT NOTHING IS WRONG. I CALLED FOR A SECOND TIME AND WAS TOLD THE PROBLEM IS NOT ON THE RECALL LIST. I WILL TAKE IT IN ANYWAY NEXT WEEK. *TR

02/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHENEVER SHE WAS APPLYING THE BRAKES, THE BRAKES CEASE TO WORK PERIODICALLY WHEN GOING OVER A BUMP OR A POT HOLE. THE VEHICLE LURCHES FORWARD AS THE BRAKES ARE DEPRESSED WHENEVER SHE HITS A BUMP. THE VEHICLE WAS TAKEN TO THE DEALER AND CONTACT WAS TOLD IT WAS HER IMAGINATION AND NOTHING IS WRONG WITH THE BRAKES. THE TOYOTA MANUFACTURER HAD NOT BEEN CALLED AT THE TIME OF THE COMPLAINT. THIS FAILURE HAS HAPPENED FROM THE DAY OF PURCHASE . UPDATED 03/15/10 *BF THE CONSUMER STATED WHEN THE BRAKES WERE DEPRESSED OCASSIONALLY, THE BRAKING MECHANISM WOULD FAIL MOMENTARILY WHICH CAUSED THE VEHICLE TO LUNGE FORWARD . THE CONSUMER HAD REPAIRS MADE TO THE VEHICLE. HOWEVER, THE PROBLEM CONTINUED. UPDATED 09/15/10

02/22/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 02/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

WHEN I AM DRIVING MY TOYOTA PRIUS 2010 AND THE VEHICLE GOES OVER A BUMP OR HOLE IN THE ROAD THE VEHICLE "JUMPS" ESPECIALLY IS I AM BRAKING TO SLOW THE VEHICLE DOWN. *TR

02/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED THAT WHILE DRIVING AT 30 MPH SHE DROVE OVER A BUMP ON THE ROAD. WHILE HAVING HER FOOT ON THE BRAKE THE VEHICLE SURGED FORWARD, A FEW SECONDS LATER THE BRAKES ENGAGED. THIS ISSUE HAS OCCURRED 5 ADDITIONAL TIMES. THE VEHICLE HAS NOT BEEN DIAGNOSED AND NO REPAIRS HAD BEEN DONE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 1000 AND CURRENT MILEAGE WAS 35000.

02/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKES WERE APPLIED AND THEY DID NOT ENGAGE. THE CONTACT CALLED TOYOTA AND WAS ADVISED TO WAIT FOR A LETTER. THE CONTACT CALLED THE MANUFACTURER AND COULD NOT GET THROUGH. THE CURRENT MILES WERE 3603. THE FAILURE MILES WERE 1689.

02/22/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/26/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

CRASH DUE TO BRAKE FAILURE, SUDDEN UNINTENDED,SUDDEN UNCONTROLLED DANGEROUS ACCELERATION, SURGING FORWARD MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING EXTREMELY LOW SPEED UNDER 5 MPH ON AN UNEVEN BUMPY COUNTRY ROAD SURFACE, POTHOLE, OR BUMP, LURCHED FORWARD SKIDDED SIDE WAYS INTO TREE. FREQUENTLY OCCURS. MAJOR COLLISION DAMAGE, IN REPAIR SHOP 1 MONTH. *TR UPDATED 04/27/10.*LJ UPDATED 08/11/10

02/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

PRIUS 2010 - WHEN I BRAKE GOING OVER POTHOLE, THERE IS A SUDDEN ACCELERATION. THIS HAPPENED TWICE SINCE I BROUGHT THE CAR IN TO THE TOYOTA DEALERSHIP AND THEY CLAIMED THEY "FIXED" THE PROBLEM. IT HAPPENED MOST RECENTLY TODAY MONDAY FEBRUARY 22, 2010. *TR

02/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE HAD SEVERAL PROBLEMS WITH MY 2010 TOYOTA PRIUS. I HAVE FOUND THE BRAKES TO BE UNDEPENDABLE IN SITUATIONS OF UNEVEN PAVEMENT OR ANYTHING BUT PERFECT ROAD CONDITIONS. AFTER APPLYING THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD AS IF THE BRAKES WERE NEVER APPLIED. THIS CONTINUES FOR SEVERAL SECONDS CAUSING A DANGEROUS DELAY IN PERFORMANCE OF THE BRAKES. THIS HAS OCCURRED SEVERAL TIMES THIS WINTER, AND IS UNFORTUNATELY NOT PREDICTABLE. ONE INSTANCE LED TO MY CAR SLAMMING INTO AN SNOW AND ICE BANK DAMAGING THE LOWER FRONT PART OF THE CAR. ANY OTHER CAR I HAVE DRIVEN WOULD HAVE STOPPED LONG BEFORE HAVING CONTACT WITH THE BANK, AS THE PAVEMENT WAS DRY YET UNEVEN. ANOTHER ISSUE I HAVE HAD IS UNRELIABLE ACCELERATION, AGAIN A HESITATION OF SEVERAL SECONDS AFTER THE ACCELERATOR PEDAL IS PUSHED THAT IS DANGEROUS AS WELL MAKING PERFORMANCE UNPREDICTABLE. BOTH THESE SITUATIONS LEAVES ME UNCERTAIN OF WHAT KIND OF PERFORMANCE I CAN EXPECT FORM BOTH THE BRAKES AND ACCELERATOR AT ANY GIVEN TIME. SINCE I DRIVE MY DAUGHTER TO SCHOOL EACH DAY, I AM NERVOUS EVERY TIME I GET INTO THE CAR AND CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND THE OTHER STUDENTS. I ALSO REGULARLY WAKE UP IN THE MIDDLE OF THE NIGHT FEARFUL ABOUT DRIVING MY PRIUS TO SCHOOL AND WORK THE FOLLOWING DAY. SO FAR I HAVE DONE NOTHING TO CORRECT THE SITUATION AS TOYOTA DEALERSHIPS ARE SO SWAMPED BY OTHER RECALL APPOINTMENTS THAT IT IS NEARLY IMPOSSIBLE TO GET AN APPOINTMENT FOR ANYTHING BUT A RECALL. SO FAR TOYOTA HAS NOT CONTACTED ME ABOUT THE BRAKE RECALL SOLUTIONS OR RECALL PROCESS, SO I AM AT A LOSS ABOUT WHERE TO TURN. *TR

02/22/2010
Components: STEERING
Incident Date: 02/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

MY 2010 TOYOTA PRIUS DRIFTS WHEN I'M TRYING TO DRIVE THE CAR STRAIGHT. THE CAR IS VERY DIFFICULT TO MAINTAIN A STRAIGHT AHEAD POSITION. I HAVE TO CONSTANTLY BE TURNING THE STEERING WHEEL LEFT THEN RIGHT, ESPECIALLY WHILE DRIVING AT HIGHWAY SPEEDS. THE CAR DRIFTS BOTH TO THE LEFT AND RIGHT. IT WON'T GO STRAIGHT FOR MORE THAN A FEW SECONDS. IT'S NOT THE DRIVER AS I HAVE LET OTHERS DRIVE THE CAR AND THEY NOTICE IT TO. IT IS ALSO NOT THE ROAD SURFACE BECAUSE IT HAPPENS ALL THE TIME ON ALL ROADS. I NOW HAVE ABOUT 10,000 MILES ON THE CAR AND I'VE NOTICED THIS PROBLEM FROM THE 1ST DAY I OWNED IT. AT 1ST WHEN I BOUGHT THE CAR I THOUGHT IT WAS ME AND THAT I NEEDED TO GET USED TO THE CAR. BUT THE CAR STILL ACTS THIS WAY, DRIFTING LEFT AND RIGHT WHEN I'M TRYING TO GO STRAIGHT. *TR

02/21/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKE FAILURE ON 2010 PRIUS IN SNOWY CONDITIONS. I WAS DRIVING WITH MY 11 YEAR OLD DAUGHTER GOING LESS THAN 10 MILES PER HOUR APPROACHING A BUSY INTERSECTION. THE BRAKES WOULD NOT ENGAGE AND I COULD NOT STOP BEFORE ENTERING THE INTERSECTION. I WAS ALMOST HIT BY A BUS. THE BUS SAW ME AND SPED UP THUS AVOIDING A TRAGEDY. ALSO, THE OTHER ONCOMING TRAFFIC WAS ABLE TO STOP AND AVOID ME. MY DAUGHTER AND I WERE VERY FORTUNATE. I AM HORRIFIED AND WANT THIS CORRECTED. *TR

02/19/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DURING BRAKING, MY 2010 TOYOTA PRIUS WOULD "LUNGE" FORWARD AS THOUGH THE BRAKES DID NOT WORK FOR A FEW SECONDS WHEN "HITTING" SMALL BUMPS IN THE ROAD. THIS HAPPENED TWICE. *TR

02/19/2010
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I HAVE 2010 PRIUS. I AM EXPERIENCING AN ENERGY SURGE FROM MY BACK WHEELS WHEN I STEP ON MY BRAKES WHILE SIMULTANEOUSLY GOING OVER A BUMPY SURFACE LIKE RAIL ROAD TRACKS, POT HOLE OR ROUGH GROUND. IT OCCURS SEVERAL TIMES A WEEK. THE RESULT IS THAT MY CAR SUDDENLY SPEEDS FORWARD WHEN I LEAST WANT IT TO - I AM BRAKING. I HAVE IT THRUST ME INTO AN INTERSECTION. I REPORTED IT TO MY SERVICE DEPT IN NOV 09. THEY TOLD ME THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE AND HAD NO OTHER COMPLAINTS. WITH A FRONT WHEEL DRIVE I DIDN'T UNDERSTAND WHY THE POWER SEEMED TO BE COMING FROM THE BACK WHEELS. NOW I AM ASSUMING IT IS SOME KIND OF CONNECTION TO THE ABS SYSTEM. THIS HAPPENS MOST NOTABLY AT LOWER SPEEDS, ROUNDING A CORNER. BUT I THINK IT MAY ALSO BE HAPPENING ON THE HIGHWAY, BUT THE SURGE IS HARDER TO DETECT AT HIGHER SPEED. *TR

02/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/10/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT HAS 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH FOUR TIMES WHEN SHE DROVE OVER A POTHOLE AND THE BRAKES WERE APPLIED, IT FELT AS IF THE VEHICLE LUNGED FORWARD. THE BRAKES ALWAYS FUNCTIONED NORMALLY ON EVEN ROAD SURFACES VS. AN UNEVEN SURFACE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2500. THE CURRENT MILEAGE WAS 2700.

02/19/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

I WAS BRINGING MY 2010 PRIUS TO A STOP AT A STOPSIGN ON E BOUND MLK DRIVE IN SAN FRANCISCO'S GOLDEN GATE PARK THE EVE OF 2/15/10. THE PAVEMENT WAS BUMPY, AND THE BRAKES "SKIPPED" FOR A HALF-SECOND. I WAS ABLE TO BRING THE CAR TO A SAFE AND COMPLETE STOP WITHOUT HAZARD, EXCEPT FOR A MOMENTARY JUMP IN MY HEART RATE. *TR

02/18/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/27/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS (WHICH I PURCHASED IN JULY OF 2009) AROUND 6:30 PM WEDNESDAY JAN. 27TH 2010 IN AN AREA WITH MANY TRAFFIC LIGHTS. THE TEMPERATURE WAS BELOW FREEZING. I WAS GOING BETWEEN 25 - 30 MPH AND I WAS FOLLOWING TWO OTHER VEHICLES AT A SAFE DISTANCE. THE VEHICLE IN FRONT OF ME CAME TO A SUDDEN STOP IN RESPONSE TO THE VEHICLE IN FROM OF HIM STOPPING SUDDENLY FOR A RED LIGHT AT A TRAFFIC LIGHT. I HIT MY BRAKES AND IT FELT AS IF THERE WAS A MOMENTARY PAUSE BEFORE THE BRAKES ENGAGED. I HIT THE VEHICLE IN FRONT OF ME AT LESS THAN 5 MPH. THE ACCIDENT CAUSED DAMAGE TO THE HOOD AND FRONT END OF MY VEHICLE. THE VEHICLE IN FRONT OF ME WAS A SUV SO I CAUSED ONLY SLIGHT DAMAGE TO HIS REAR BUMPER (THE FRONT END OF MY CAR WENT UNDER HIS BUMPER). I WAS FOLLLOWING AT A SAFE DISTANCE AND FEEL THAT THE MOMENTARY PAUSE FROM THE TIME I HIT MY BRAKE PEDAL TO THE BRAKES ENGAGING CAUSED ME TO BUMP INTO THE VEHICLE IN FRONT OF ME. *TR

02/18/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS ON A SNOW COVERED, ROUGH RESIDENTIAL STREET. WHILE TURNING INTO A DRIVEWAY TO TURN AROUND TO GRAB A PARKING SPOT, I APPLIED THE BRAKES AND THEY COMPLETELY RELEASED AND I SLAMMED TO THE SNOW PILED AT THE ENTRANCE TO THE DRIVEWAY. THE FRONT BUMPER COVER GOT A HOLE PUNCHED INTO IT THE SIZE OF A BASEBALL FROM THE FROZEN SNOW. SINCE THEN THE BRAKES HAVE RELEASED WITHOUT INCIDENT BUT NOT WITHOUT CONCERN. I CALLED AND REPORTED THE PROBLEM TO MY TOYOTA DEALER AND HE ASKED "DO I HAVE AN ERROR SHOWING UP ON THE DASH SCREEN" AND I SAID "NO". I ASKED WAS THERE A NEW UPDATED PROGRAM AND HE SAID HE DID NOT KNOW ANYTHING ABOUT IT AND THEY DON'T HAVE A FIX ANYWAY. THIS WAS BEFORE THE CAR WAS RECALLED BY A COUPLE OF WEEKS BUT AFTER TOYOTA HAD STARTED LOADING A DIFFERENT PROGRAM ONTO THE CAR. ON FEB. 17, 2010 TOYOTA DID FLASH THE CAR'S COMPUTER TO FIX THE PROGRAM ISSUES. I WOULD LIKE TOYOTA TO HAVE THE FRONT BUMPER COVER REPAIRED. THANKS. *TR

02/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/15/2010
Crash: No
Fire: No
Summary

WHEN BRAKING IF MY CAR HITS A BUMP MY BRAKES DISENGAGE. *TR

02/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING AT 15 MPH THERE WAS A REDUCTION OF THE SPEED RATE. THE DRIVER ENCOUNTERED A SPEED BUMP WITH PRESSURE OF THE FOOT APPLIED TO THE BRAKE PEDAL. THE BRAKES FAILED TO ENGAGE AND THE VEHICLE BEGAN TO SURGE FORWARD. THE VEHICLE CONTINUED TO THE DESTINATION AND PARKED THE VEHICLE. THE FAILURE OCCURRED TWO DIFFERENT TIMES. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3000 AND CURRENT MILEAGE WAS 5000.

02/17/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

INTERMITTENTLY, WHILE I AM BRAKING WHEN APPROACHING AN INTERSECTION THE CAR WILL MOMENTARILY ACCELERATE QUICKLY. WITH PRESSURE ON THE BRAKE THE CAR THEN SLOWS. THIS HAS HAPPENED ABOUT 6 -10 TIMES SINCE I BOUGHT THE CAR IN SEPT. 2009. *TR

02/17/2010
Components: POWER TRAIN
Incident Date: 02/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. TODAY, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) AS I WAS TURNING WEST ONTO CONGRESS FROM NORTHBOUND COLUMBUS. THE ROAD SURFACE THERE IS UNEVEN. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN UNEVEN ROAD SURFACE. THIS TIME, I PUT ON BRAKES PRIOR TO ENTERING THE TURN; I WAS NOT BRAKING AT THE TIME THE CAR SLIPPED. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR

02/17/2010
Components: POWER TRAIN
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I BROUGHT MY 2010 PRIUS IN ON 2/5/10 FOR THE SERVICE WORK RELATING TO THE RECENT RECALL. ON THE WAY HOME, THE PROBLEM RECURRED; HOWEVER, THIS TIME, MY CAR SLIPPED WHILE I WAS DRIVING (BUT NOT BRAKING) ON ILLINOIS EAST OF MICHIGAN, WHERE THERE IS A METAL PLATE ON THE ROAD. PREVIOUSLY, THIS SITUATION OCCURRED ONLY WHILE BRAKING ON AN EVEN ROAD SURFACE. THIS TIME, I WAS NOT BRAKING. THE CAR DID NOT SURGE, BUT I DID FEEL MOMENTARILY LIKE I HAD LOST CONTROL OF IT. *TR

02/17/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 PRIUS PURCHASED IN AUGUST 2009. SURGE WHEN APPLYING BRAKES. OCCURRED 4 TIMES INCLUDING 2/15/2010. HAS OCCURRED IN SAME PLACE 3 TIMES. EACH TIME THERE WERE POTHOLES. WHEN THEY WERE FIXED, DID NOT HAPPEN UNTIL THEY RETURNED. COMPLAINED TO TOYOTA DEALER AND WAS TOLD THIS WAS NORMAL WHEN HYDRAULIC AND ELECTRONIC BRAKES EXCHANGE. I SUGGESTED IT WAS A DANGEROUS NORMAL. NO DAMAGE OR INJURY IN ANY CASE. WAS ALWAYS ABLE TO PUSH HARDER ON BRAKE TO STOP CAR. STUNS YOU WHEN IT HAPPENS BECAUSE IT IS NOT NORMAL. SINCE FIRST INSTANCE, HAVE TRIED TO KEEP DISTANCE WHEN SLOWING AND BRAKING. *TR

02/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS WHICH WAS PURCHASED IN AUGUST 2009. SHE STATED THAT WHENEVER SHE APPLIED THE BRAKE PEDAL DURING INCLEMENT OR RAINY WEATHER CONDITIONS AND UNEVEN PAVEMENT, THE VEHICLE LUNGED FORWARD. THE BRAKES WOULD NOT ENGAGE AND THERE WOULD BE A MOMENTARY HESITATION. THE DEALER WAS CONTACTED AND ADVISED HER THAT IT WAS NORMAL AND SHE MUST HAVE BEEN DRIVING TOO FAST. THE CONTACT CONFIRMED SHE WAS NOT SPEEDING AND THAT EVEN WHILE TRAVELING AT SPEEDS OF LESS THAN 10 MPH OR IN A PARKING LOT, THE FAILURE WOULD OCCUR. THE ECU MODULE AND THE ABS SYSTEM WAS REPROGRAMMED UNDER THE SERVICE BRAKES RECALL CAMPAIGN ID NUMBER: 10V039000. THERE WERE NO ADDITIONAL FAILURES SINCE THE REPAIR WAS MADE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000.

02/16/2010
Components: POWER TRAIN
Incident Date: 08/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BETWEEN AUGUST AND OCTOBER 2009 I EXPERIENCED THREE INCIDENTS OF SUDDEN ACCELERATION BY THE VEHICLE IN LOW SPEED CITY DRIVING, 25 -30 MPH. THESE EVENTS WERE ALWAYS PRECEDED BY BUMP OR IRREGULAR SURFACE ON DRY ASPHALT OR CONCRETE SURFACES. IN EACH EVENT I HAD TO APPLY THE BRAKES TO COUNTER THE SUDDEN AND UNEXPECTED ACCELERATION. I HAVE NOT EXPERIENCED ANY FURTHER INCIDENTS WITH THE ADVENT OF COLDER WEATHER AND WINTER DRIVING CONDITIONS. CURRENT MILEAGE IS 7,707. *TR

02/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

WE HAVE A VERY LONG STEEP DRIVEWAY. I APPLY SOME BRAKING WHEN DESCENDING AND THEN MORE AS I REACH THE BOTTOM BEFORE I ENTER THE STREET. THERE IS A WATER DIVERTER BUMP ABOUT TEN FEET BEFORE THE END OF THE DRIVEWAY. IT IS ABOUT AN INCH OR SO TALL AND ABOUT SIX INCHES WIDE, CROSSING THE FULL WIDTH OF THE DRIVEWAY. SEVERAL TIMES WHEN I HAVE ROLLED OVER THE BUMP AND I AM APPLYING MORE BRAKES, THE BRAKES STOP WORKING FOR A SECOND OR SO AND THEN REGAIN POWER. AT FIRST IT FELT LIKE I WAS ACCELERATING, UNTIL IT HAPPEN A SECOND TIME AND I WAS MORE AWARE OF WHAT WAS GOING ON. APPLYING HEAVIER BRAKING BEFORE THE BUMP, SEEMS TO STOP THIS SENSATION. THE LAST TIME THE BRAKES DID THIS WAS WHEN PULLING TO THE SIDE OF THE ROAD TO LET FASTER TRAFFIC BY, ONTO A ROUGH GRAVEL DRIVEWAY ENTRANCE. INITIALLY THE BRAKES WORKED THEN FOR AN INSTANT THEY ARE GONE, THEN BACK AGAIN. BEFORE THE RECALL WE CALLED THE DEALER WHO SAID WE WERE JUST NOT USED TO ANTI LOCK BRAKES! WE HAVE HAD ANTI LOCK BRAKES FOR MANY MANY YEARS IN MANY DIFFERENT VEHICLES. WE KNOW WHEN THE ANTI-LOCK BRAKES ARE DOING THEIR JOB. THIS IS NOT THE SAME TYPE OF PULSING UPON HEAVY BREAKING. THIS HAPPENS IN THE 2010 PRIUS WHEN USING NORMAL BRAKING PRESSURE. *TR

02/16/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

MY 2010 PRIUS HAS EXPERIENCED THE BRAKING ISSUE WHEN GOING OVER A BUMP OR A POTHOLE. *TR

02/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

BRAKES ON MY PRIUS HAVE MOMENTARILY FAILED ON TWO OCCASIONS - BOTH TIMES HAPPENED AFTER GOING OVER A POT HOLE/ROUGH PATCH OF ROAD. *TR

02/16/2010
Components: STEERING
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE CONTACT TRIED TO PULL DOWN THE VISOR, THE GARAGE DOOR OPENER SLIPPED OFF THE VISOR AND FELL INTO THE STEERING COLUMN. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP BUT DID HAVE AN APPOINTMENT. HE ALSO HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 3,900. THE FAILURE MILEAGE WAS APPROXIMATELY 3,800.

02/16/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

ANTI LOCK BRAKES DO NOT WORK PROPERLY CAR JUMPS WHEN HITTING AN UNEVEN ROADWAY WHEN APPLING BRAKES. *TR

02/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED UNDER NORMAL CONDITIONS AS SHE WAS DRIVING AT 45MPH AND COMING TO A STOP WITH HER FEET ON THE BRAKES THE VEHICLE LUNGED FORWARD BEFORE STOPPING. THE CONTACT CALL THE DEALER AND INFORM THEM OF THIS AND WAS TOLD THERE IS NO PROBLEMS WITH THE VEHICLE AND THEY NEVER HEARD OF THIS FAILURE. THERE HAD BEEN NO PRIOR MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

02/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Summary

TEMPORARY LOSS OF BRAKING ON 2010 TOYOTA PRIUS ON UNEVEN PAVEMENT. ONE OCCURRENCE ON 10/20/2009. AN EARLIER OCCURRENCE ALSO OCCURRED ON UNEVEN PAVEMENT - PROBABLY IN SEPTEMBER 2009, BUT I DO NOT HAVE A RECORD OF THE DATE. THE DEALERSHIP PERFORMED THE RECALL MAINTENANCE TODAY (02/16/2010). PLEASE NOTE THAT THE CAR ALSO EXHIBITS EXTREME BRAKING IMMEDIATELY AFTER A COLD START UNDER WET CONDITIONS. THIS EXTREME BRAKING IS UNLIKE ANY OTHER CARS PREVIOUSLY OWNED OVER NEARLY 40 YEARS. THE EXTREME BRAKING DOES SUBSIDE AFTER A SHORT DISTANCE IF THE BRAKES ARE LIGHTLY APPLIED WHILE DRIVING ACCELERATOR IS DEPRESSED TO MAINTAIN SPEED. *TR

02/16/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WE HAVE EXPERIENCED ENGINE SURGES/LACK OF BRAKING WITH OUR 2010 TOYOTA PRIUS ON 5 DIFFERENT OCCASIONS DURING AUG 2009 - FEB 2010: -1: HIT POTHOLE WITH RIGHT FRONT TIRE AND EXPERIENCED SURGE. -2: HIT EXACT SAME POTHOLE ON ANOTHER DAY AND SAME RESULT (SURGE). -3: WHILE DRIVING ON PAVED ROAD HIT SOME ICE AND EXPERIENCED SURGE. -4: WHILE APPROACHING STOP LIGHT, APPLIED BRAKES, WHEN FRONT RIGHT SIDE OF CAR HIT GRAVEL, EXPERIENCED SURGE. -5: WHILE PREPARING FOR LEFT HAND TURN ON BUSY STREET, WHEN CAR WENT OVER A LARGE DRAINAGE GRATE IN THE TURN LANE, EXPERIENCED SURGE. *TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKE FAILURE ON 2010 TOYOTA PRIUS. WHEN GOING OVER A TRAFFIC BUMP ON A RAINY DAY, THE BRAKE FAILED FOR ABOUT 1-2 SECONDS BEFORE I WAS ABLE TO BRING IT TO A STOP AT THE TRAFFIC. THERE WAS NO ACCIDENT, NO PROPERTY DAMAGE. *TR

02/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/19/2007
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS SOMETIMES HAS VERY GRABBY BRAKES WHEN REVERSING AND APPLYING SLIGHT FORCE ON BRAKE PEDAL. BRAKE RESPONSE IS ALMOST LIKE A PANIC STOP. THIS HAPPENS OCCASIONALLY WHEN STARTING CAR AND PUTTING IN REVERSE. THE REMEDY IS TO PUT CAR IN PARK THEN PUT IN REVERSE. *TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TWICE MY 2010 PRIUS HAD A DELAY WHEN APPLYING THE BRAKES. MOMENTARILY I THOUGHT I HAD A BRAKING FAILURE. *TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/14/2010
Crash: No
Fire: No
Summary

HIT A POT HOLE WHILE USING BRAKES AND CAR LUNGED FORWARD. *TR

02/15/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I HAVE A 2010 PRIUS. EVERYONE IN THE MEDIA IS TALKING ABOUT BRAKE ISSUES BUT THE REAL PROBLEM IS THAT THE CAR ACCELERATES AFTER IT HITS BUMPS IN THE ROAD. IT FEELS LIKE AN ELECTRONIC PROBLEM. THE BRAKES AREN'T THE ISSUE.*TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I HAVE A 2010 TOYOTA PRIUS. I NOTICED THAT WHEN HEADING DOWNHILL ON A ROAD WITH MANY BUMPS, PAYMENT IRREGULARITIES, ETC. THAT THE BRAKING WOULD TOTAL FAIL FOR ABOUT 1/2 A SECOND. I WAS ALWAYS CAREFUL ON THIS TYPE OF ROAD TO REDUCE SPEED EARLIER TO COMPENSATE. I HAD THE RECALL REPROGRAMMING PERFORMED ON 2/12/2010. *TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN SEPTEMBER OF 2009. THREE TIMES I HAVE EXPERIENCED ISSUES WITH SUDDEN ACCELERATION AFTER BRAKING ON A ROUGH SURFACE. TWO WERE IN THE SAME AREA WHERE I WAS SLOWING TO TURN INTO A BUSINESS AND WHILE BRAKING I HIT SEVERAL SMALL POT HOLES IN THE ROAD. AS SOON AS I HIT THE POTHOLES I HAD A SUDDEN BRIEF ACCELERATION WHERE MY BRAKES DID NOT SEEM TO WORK. IN A SHORT TIME THE BRAKES SEEM TO TAKE HOLD. SINCE THERE HAS BEEN THE RECALL AND ISSUES WITH ACCELERATING WITH THE CRUISE CONTROL MY CAR HAS BEEN PARKED. I HAVE AN APPOINTMENT TO HAVE THE VEHICLE LOOKED AT ON THURSDAY, BUT I HAVE NOT RECEIVED A RECALL NOTICE. *TR

02/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

HAVE A 2010 TOYOTA PRIUS PURCHASED IN DEC. '09. WIFE WAS APPROACHING AN INTERSECTION, BRAKED, PROCEEDED STRAIGHT THROUGH THE INTERSECTION, AND AS SHE CROSSED THE CROWN OF THE STREET (FOR DRAINAGE), SHE EXPERIENCED A MOMENTARY LOSS OF BRAKING. IT HAS OCCURRED ONE TIME SO FAR. NOTHING HAS BEEN DONE TO CORRECT FAILURE. *TR

02/15/2010
Components: POWER TRAIN
Incident Date: 02/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WE BOUGHT OUR TOYOTA PRIUS, 2010 IN END OF JANUARY. IT HAS BEEN NOTHING BUT A GREAT CAR FOR THE MOST PART. BUT THREE DAYS AGO, FEBRUARY 11 AS WE WERE TURNING INTO THE PARKING LOT OF A BLOCKBUSTER (WHICH IS SOMEWHAT LOWER THAN THE STREET LEVEL) WE HAD A STARK AND UNUSUAL INCIDENT. AS I WAS TURNING RIGHT AND PUSHING THE BREAK PEDAL AS SOON AS THE CAR GOT WITH ITS RIGHT FRONT WHEEL OVER THE RIDGE THE CAR SPED UP AND LEAPED FORWARD AS IF I DID NOT USE THE BREAKS. THE CAR LAUNCHED GOOD THREE OR FOUR YARDS FORWARD BEFORE IT SLOWED DOWN AGAIN. IF WE HAD ANYBODY/ANYTHING WITHIN THAT DISTANCE WE WOULD HAVE HAD AN ACCIDENT. I AM NOT JUMPING ON THE BAND WAGON OF TOYOTA RECENT PROBLEMS AND IN FACT HAVE OWNED BEFORE THIS CARD PRIUS 2006 MODEL AND WAS HAPPY WITH THAT CAR. BUT THIS INCIDENT HAVE REALLY SCARED US RAISING QUESTION WHAT SHOULD WE DO TO INSURE IT DOES NOT HAPPEN AGAIN. CAN WE RETURN THE CAR OR CHANGE IT TO ANOTHER MODEL? *TR

02/15/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I OWN A 2010 TOYOTA PRIUS. I HAVE EXPERIENCED SOME DANGEROUS OCCURRENCES WHILE DRIVING. 1) OCCASIONAL LOSS OF TRACTION (FOR A SECOND+-). PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. USUALLY OCCURS WHEN HEADING DOWNHILL OR WHEN DRIVING OVER A MANHOLE OR DRAINAGE COVER. CAR FEELS AS IF SLIPPING OR AIRBORNE FOR A MOMENT.. 2) FREQUENTLY IMMEDIATELY AFTER STARTING CAR, AT SLOW SPEEDS OF ONLY 0-5 MPH, CAR IS JERKY EACH TIME BRAKE IS APPLIED. PROBLEM HAS OCCURRED AUG, 2009 - PRESENT. PASSENGERS ARE ACTUALLY JERKED, AS IF DRIVER WAS APPLYING BRAKES TOO SUDDENLY. EVEN WITH GREAT ATTEMPT TO STOP SMOOTHLY AND GRADUALLY, IT IS IMPOSSIBLE. BRAKES GRAB AND JERK. THIS OCCURS BOTH IN REVERSE AND FORWARD, YET NOT EVERY TIME ENGINE IS STARTED. IT LASTS FOR ONLY A MINUTE OR SO, BUT MAKES MANEUVERING WHILE PARKING OR ENTERING TRAFFIC UNSAFE, AS WELL AS MAKING DRIVER LOOK INEPT. I CANNOT FIGURE OUT IF THIS IS A BRAKING OR ACCELERATION PROBLEM. WHEN CALLING A TOYOTA DEALER (NOV, 2009), I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS AND OFFERED NO SOLUTION. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS WHEN CALLING A TOYOTA DEALER PREVIOUSLY, I WAS TOLD THEY HAD NO SIMILAR REPORTS OF THESE PROBLEMS. MY CONCERN HAS INCREASED WITH THE RECENT RECALLS. *TR

02/14/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

ON TWO DISTINCT OCCASIONS OUR 2010 PRIUS BRAKES APPEARED TO DISENGAGE WITH THE CAR CONTINUING FORWARD WITHOUT SLOWING. THIS OCCURRED REGARDLESS OF HOW HARD THE BRAKE PEDAL WAS PUSHED. THIS IS NOT RELATED TO THE ACCELERATOR PEDAL. IN EACH INSTANCE, OUR LOCAL TOYOTA DEALER WAS CONTACTED AND THEY INSISTED THERE WAS NO PROBLEM. *TR

02/14/2010
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY 2010 TOYOTA PRIUS DOES NOT ALWAYS RECOGNIZE THE KEY AND WILL NOT OPEN DOORS AND NOT START THE VEHICLE. THE GEAR SHIFT JUMPS OUT OF GEAR GOING FROM REVERSE TO DRIVE AND VICE VERSA. THE HEATER DOES NOT WORK PROPERLY. I AM AFRAID TO DRIVE MY NEWLY PURCHASED VEHICLE. PLEASE ADVISE. *TR

02/13/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

BRAKING FOR UPCOMING TRAFFIC LIGHT AND WHEN WENT OVER A ROUGH SPOT IN ROAD, BRAKES TEMPORARILY FAILED. *TR

02/12/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

USING CRUISE CONTROL FEATURE,WHEN I HIT THE BRAKE FOR SPLIT SECOND THE CAR SPEEDS UP BEFORE DISENGAGING CRUISE CONTROL THIS HAPPEN ALL THE TIME NOT ON JUST THE DATE BELOW. *TR

02/12/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/23/2009
Crash: No
Fire: No
Summary

THIS PROBLEM HAS EXISTED SINCE THE VEHICLE WAS PURCHASED. CRUISE CONTROL EITHER DOES NOT FUNCTION AT ALL OR FAILS TO FUNCTION CORRECTLY. SOMETIMES THE CRUISE CONTROL WILL NOT ENGAGE. SOMETIMES THE CRUISE CONTROL WILL ENGAGE PROPERLY, BUT AFTER APPLYING THE BRAKES (AND DISENGAGING THE CRUISE CONTROL) THE CRUISE CONTROL CANNOT BE REENGAGED. TWO OPERATIONS WILL CAUSE THE CRUISE CONTROL TO BEGIN FUNCTIONING PROPERLY AGAIN: 1) TURN THE VEHICLE OFF; 2) PUT THE SHIFT LEVER INTO THE NEUTRAL POSITION, THEN BACK INTO DRIVE. RETURNED VEHICLE TO DEALER THREE TIMES FOR REPAIR. THEY DID NOT FIX THE MALFUNCTION DURING ANY OF THE THREE REPAIR VISITS. THEIR FINAL RESPONSE WAS TO CLAIM THAT THE VEHICLE WAS "FUNCTIONING AS DESIGNED". *TR

02/12/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/03/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. OCCASIONALLY WHEN I GO OVER A BUMP (POTHOLE, TRAIN TRACK, ROUGH ROAD) MY CAR FEELS LIKE IT JOLTS FORWARD FOR A FEW SECONDS. THIS HAPPENS WHEN I AM NOT HITTING THE BRAKES SO I DON'T THINK IT IS COVERED BY THE ANTI-LOCK BRAKING RECALL. IT IS DIFFICULT TO REPLICATE THIS AND I HAVEN'T REPORTED IT TO THE DEALER BECAUSE OF THIS, BUT IT HAPPENS ABOUT 1-2/WEEK. IT COULD BE A PROBLEM IN A TRAFFIC SITUATION WHERE CARS ARE FOLLOWING CLOSELY. *TR

02/12/2010
Components: SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 12/18/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ON DECEMBER 18, 2009 AT 4:40 PM IN THE STILL-LIGHT LATE AFTERNOON WE STRUCK A DEER IN THE ROAD WITH OUR 2010 TOYOTA PRIUS. THE CAR WAS LESS THAN ONE MONTH OLD AND STILL ON ITS FIRST TANK OF GAS. WE HAVE LIVED IN A SEMI-RURAL AREA OF NEW JERSEY FOR OVER 30 YEARS. DEER IN THE ROAD IS A FREQUENT OCCURRENCE HERE. BUT IN 30 YEARS, THOUGH WE HAVE HAD COUNTLESS SUDDEN COLLISION-AVOIDANCE STOPS IN OTHER CARS INCLUDING OUR 2007 PRIUS, WE HAVE NEVER HAD AN ACCIDENT. ON DECEMBER 18, TRAVELING AT APPROXIMATELY 35 MPH ON DRY, BUT AGED ASPHALT WE OBSERVED A DEER ENTERING THE ROAD. TO AVOID A COLLISION, THE BRAKES WERE JAMMED ON. BUT THIS TIME THE BRAKING EVENT SEEMED TO OCCUR IN SLOW MOTION. IT WAS THE FIRST SUDDEN STOP REQUIRED OF THIS NEW CAR. EVENTUALLY THE ABS SYSTEM ENGAGED AND THE CAR CAME TO A STOP, BUT ONLY AFTER STRIKING THE DEER WITH SUCH FORCE THAT THE CAR SUSTAINED $2500 WORTH OF FRONT END DAMAGE. LIGHTS, THE BUMPER AND FRONT PANELS NEEDED TO BE REPLACED. THE AIRBAGS DID NOT DEPLOY. POLICE AND INSURANCE REPORTS WERE FILED. TOYOTA HAS RECENTLY ACKNOWLEDGED A SOFTWARE-BASED DELAY OF ONE SECOND IN TRANSFERRING BRAKING FROM THE ELECTRONIC REGENERATIVE SYSTEM TO THE HYDRAULIC BRAKES. AT 35 MPH, THAT IS AN EXTRA 51 FEET TRAVELED IN THAT ONE SECOND BEFORE THE HYDRAULIC BRAKES ENGAGE. THAT 51 FEET WOULD HAVE PROVIDED MORE THAN ENOUGH DISTANCE TO AVOID THE COLLISION. UNTIL THIS UNSAFE CONDITION IS RESOLVED, WE HAVE TAKEN OUR 2010 PRIUS OFF THE ROAD. *TR

02/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING APPROXIMATELY 25 MPH ON A NORMAL ROAD SURFACE. THERE WAS MINIMAL HESITATION WHEN THE BRAKE PEDAL WAS ENGAGED. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT MILEAGE WAS 9,700.

02/12/2010
Components: POWER TRAIN
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 TOYOTA PRIUS WILL SOMETIMES JUMP FORWARD OR BACKWARDS WHEN YOU PUT IT IN DRIVE OR REVERSE. THIS ONLY HAPPENS FOR A SPLIT SECOND. CONCERNS ME IF IT IS SAFE. IT HAS DONE IT 5 OR 6 TIMES. *TR

02/12/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKES DROPPED OUT COMPLETELY ON SEVERAL OCCASIONS WHILE DRIVING OVER A WET METAL ROAD PLATE, AND WHILE GOING OVER VERY BUMPY TERRAIN. *TR

02/12/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE BEGAN MAKING A NOISE AND VIBRATING WHILE DRIVING APPROXIMATELY 15 MPH. WITHIN MINUTES THE VEHICLE BEGAN TO FUNCTION NORMALLY; ALTHOUGH, THE FAILURE OCCURRED TWO CONSECUTIVE DAYS. HE HAD NOT TAKEN THE VEHICLE TO THE DEALER NOR HAD HE SPOKEN TO THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 5,700. THE FAILURE MILEAGE WAS APPROXIMATELY 2,700.

02/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN DRIVING VARIOUS SPEEDS AND TRYING TO DEPRESS THE BRAKE PEDAL, SHE NOTICED THAT THE BRAKES FAILED TO RESPOND. SHE WOULD APPLY PRESSURE TO THE BRAKE PEDAL AND THEY WOULD LOCK FOR A FEW SECONDS. SHE NOTICED THAT THE FAILURE OCCURRED 5 TO 6 TIMES. SHE TOOK THE VEHICLE TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE DEALER ALSO STATED THAT THE VEHICLE WAS DESIGNED TO HAVE THE BRAKING SYSTEM LOCK FOR 3 SECONDS WHEN THEY ARE ENGAGED FORCEFULLY; AFTERWARDS THE DRIVER HAD PRESS THE PEDAL AGAIN TO RELEASE THE LOCKED POSITION. SHE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,600. THE FAILURE MILEAGE WAS APPROXIMATELY 1,500.

02/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING OVER A ROUGH SURFACE, THE BRAKES FAILED TO STOP THE VEHICLE. HE STATED THAT THE ANTI-SKID ACTIVATED WHILE DRIVING ON THAT TYPE OF SURFACE. THE FAILURE OCCURRED 100% OF THE TIME ON ROADS WITH A ROUGH SURFACE. THE DEALER TOLD HIM THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 13,202. THE FAILURE MILEAGE WAS APPROXIMATELY 600.

02/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

PRIUS 2010. BRAKE PROBLEM. I WAS APPLYING THE BRAKES AND THE CAR WAS SLOWING DOWN THEN AS I DROVE OVER A BUMP THE BRAKES STOPPED WORKING AND THE CAR GAINED SPEED UNTIL THE BRAKES WORKED AGAIN. THIS OCCURRED A FEW TIMES BEFORE. TOYOTA HAS RECALLED PRIUS 2010 IN JAPAN FOR THIS PROBLEM. THEY NEED TO DO A RECALL HERE IN THE US. *TR

02/11/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/28/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. WE HAVE HAD THE PROBLEM WITH THE BRAKES WHEN WE GO OVER A BUMP. IN ADDITION, IF I AM DRIVING IN CRUISE CONTROL AND HAVE TO PUT MY FOOT ON THE BRAKES, THERE IS A BRIEF FEELING OF ACCELERATION SO INSTEAD I HAVE GOTTEN USED TO TURNING OFF THE CRUISE CONTROL BEFORE PUTTING MY FOOT ON THE BRAKES THEREBY DELAYING BRAKING FOR A BRIEF MOMENT. *TR

02/11/2010
Components: PARKING BRAKE
Incident Date: 11/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

NOT JUST THE BRAKES, IT'S ALSO THE PARK BUTTON ON THE 2010 TOYOTA PRIUS. BESIDES THE CARS BRAKES NOT WORKING AND BEING THE CAUSE OF A RECENT COLLISION, THERE IS ANOTHER SAFETY ISSUE. THE CAR HAS A PARK BUTTON AND THAT I ACCIDENTALLY PUSHED WHEN I WAS DRIVING, THINKING I WAS REACHING FOR THE HEATER BUTTON. THE CAR COMPLETELY SHUT OFF. I WAS ON THE FREEWAY AND THE CAR ENGINE WAS CUT OFF. WHEN I STEPPED ON THE GAS, THE CAR WOULD NOT GO. I WAS ALMOST HIT IN THE REAR END BY A SEMI TRUCK UNTIL I COULD GET THE CAR PULLED OVER AND STOPPED. TOYOTA SHOULD HAVE A SAFETY FEATURE ON THIS CAR SO THAT THE PARKING BUTTON WILL NOT OPERATE WHILE THE CAR IS BEING DRIVEN. *TR

02/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS STOPPED AT A TRAFFIC LIGHT. THE STREET WAS UPHILL. MY 2010 PRIUS BEGAN TO ROLL BACK, ALTHOUGH I WAS STEPPING ON THE BRAKE. THIS CONTINUED FOR SEVERAL SECONDS, WHILE I TRIED TO PRESS HARD ON THE BRAKES (THEY WERE NOT RESPONSIVE). LUCKILY, THERE WAS NO CAR BEHIND ME, OTHERWISE, A CRASH WOULD HAVE ENSUED. ROAD CONDITIONS WERE WET AND SOMEWHAT SLIPPERY AT THAT TIME. THIS WAS MY FIRST EXPERIENCE WITH THIS BRAKE FAILURE, WHICH LASTED FOR A FEW SECONDS. I HAVE NOT HAD A CHANCE TO CONTACT THE DEALER YET. *TR

02/10/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

I OWN A TOYOTA 2010 PRIUS. I COMPLAINED TO THE DEALERSHIP WHERE I BOUGHT MY CAR IN JULY AT MY FIRST SERVICE/OIL CHANGE ABOUT A SUDDEN SURGE IN SPEED WHILE DRIVING OVER BUMPY SURFACES. I PRESENTED THEM WITH INTERNET INFORMATION I HAD COPIED FROM CONSUMERS HAVING THE SAME PROBLEM BUT THEY WOULD NOT TAKE THEM FROM ME. THEY SERVICED THE CAR, DROVE IT AND RETURNED IT TO ME SAYING THEY FOUND NO PROBLEMS AND THAT I WAS THE ONLY PERSON WHO HAD EVER COMPLAINED ABOUT IT. THEY SAID THEY KNEW OF NO OTHER SIMILAR COMPLAINTS. I ASKED THEM TO PUT ON MY BILL THE FACT THAT THIS WAS HAPPENING TO MY CAR SO THAT IT WOULD BE DOCUMENTED FOR THE FUTURE. THEY DID NOT SEEM AT ALL CONCERNED AT THE TIME. IT REMAINS AN ONGOING PROBLEM WHEN I DRIVE. *TR

02/10/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 09/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

APPROXIMATELY FIVE TIMES WHILE DRIVING MY 2010 TOYOTA PRIUS I HAVE EXPERIENCED PROBLEMS WITH STOPPING WHEN ONE OF MY TIRES EITHER IS ON A MANHOLE COVER OR ON UNEVEN ROAD(ONE TIRE IN A POTHOLE). WHEN THIS OCCURS I AM USUALLY GOING APPROXIMATELY 30 MPH. I APPLY THE BRAKE SLOWLY TO START TO SLOW DOWN FOR A STOP SIGN. MY RIGHT FRONT TIRE ROLLS OVER A MANHOLE COVER AND WHILE MY FOOT IS STILL ON THE BRAKE MY CAR ACCELERATES, LUNGING FORWARD. THIS LASTS FOR 1-2 SECONDS WHEN I HAVE NO CONTROL OVER THE VEHICLE. AFTER THIS 1-2 SECONDS MY BRAKES STOP THE VEHICLE. THE ENTIRE TIME MY FOOT HAS BEEN ON THE BRAKE. I KNOW THAT IF A CAR WAS IN FRONT OF ME AT THE TIME, I WOULD HAVE REAR-ENDED IT. EVERY TIME THIS HAS OCCURRED MY TRACTION CONTROL LIGHT GOES ON. I HAVE HAD MY CAR TO THE DEALER 3 TIMES WITH THE SAME COMPLAINT. THEY EVEN TOOK THE CAR OUT FOR A DRIVE WITH ME AND OF COURSE WE COULD NEVER RECREATE WHAT HAS HAPPENED TO ME. I WAS NEVER TOLD THAT OTHER PEOPLE WERE EXPERIENCING THE SAME PROBLEMS. HOWEVER, IN TALKING TO PEOPLE AT THE DEALERSHIP, THEY SAID IT MAY BE THE TRACTION CONTROL BECAUSE IT IS SUPPOSED TO MAKE YOUR TIRES SPIN SLOWER IF YOU LOOSE TRACTION. IT SEEMS AS IF IT DOES THE OPPOSITE AND SPEEDS THE TIRE UP. I ASKED IF THERE WAS ANY WAY THEY COULD CHECK MY TRACTION CONTROL SYSTEM TO MAKE SURE IT WAS WORKING PROPERLY, BUT WAS TOLD THERE IS NO WAY TO CHECK IT. I AM NOT SURE IF ANYONE HAS THOUGHT ABOUT THE TRACTION CONTROL SYSTEM. IT SEEMS LIKE EVERYONE IS POINTING FINGERS TO THE BRAKING SYSTEM. IT MIGHT BE WORTHWHILE TO CHECK INTO THE TRACTION CONTROL AS WELL. IT SEEMS LIKE A SHORT AMOUNT OF TIME TO NOT BE IN CONTROL. BUT FOR THAT 1-2 SECONDS MY HEART ALWAYS DROPS BECAUSE I HAVE NO CONTROL OVER MY VEHICLE. *TR

02/10/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/07/2010
Crash: No
Fire: No
Summary

WHEN APPLYING THE BRAKES ON A BUMPY ROAD THE CAR SPEEDS UP. *TR

02/10/2010
Components: VISIBILITY
Incident Date: 08/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

WINDSHIELD HAS BEEN CRACKED TWICE IN MY NEW 2010 PRIUS DUE TO DESIGN FLAW. THE EDGE OF THE GLASS ON THE SIDES ARE EXPOSED. *TR

02/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE BRAKES WERE A PROBLEM IN MY PRIUS 2010 FROM BEGINNING. IT WOULD ACCELERATE ON BRAKING. HAPPENED 3 TIMES. I HAD NO FLOOR MATS AT THAT TIME IN MY CAR. I TOOK IT FOR MY 1ST OIL CHANGE TO KOONS TOYOTA, ANNAPOLIS IN OCT LAST YR AND COMPLAINED ABOUT IT. AT THAT TIME, I HAD PUT MATS. THEY BLAMED IT ON MATS. THEY TEST DROVE AND SAID ITS FINE. TOLD ME TO BRING IT BACK IF PROBLEM PERSISTS. I KEPT DRIVING AND THIS LAST MONTH'S SNOW MADE IT ALL APPRANT AGAIN. WOULD NOT BRAKE BUT ACCELERATE ON SNOW, HAPPENED 4 TIMES ON ONE TRIP. I AM NOT DRIVING IT ANYMORE ON SNOW DAYS. RELYING ON HONDA ODYESSY- MUCH MORE STABLE. ITS SURPRISING, TOYOTA PRIUS 2010 WAS LAST TO BE RECALLED WITH SO MANY COMPLAINTS ON BOARD. *TR

02/10/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

PURCHASED 2010 PRIUS IN SEPTEMBER 2009. IN JANUARY 2010 THE ANTI-LOCK BRAKES DID NOT ENGAGE WHEN BRAKING ON A SLIPPERY ROAD. NO ACCIDENT OCCURRED BUT WE NOTED THE RISK IT REPRESENTED. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/07/2010
Crash: No
Fire: No
Summary

2010 PRIUS BRAKE PROBLEM EXPERIENCED SUNDAY, FEBRUARY 7, 2010. I WAS TURNING RIGHT INTO A DRIVEWAY FROM A BUSY STREET AND APPLIED MY BRAKES AS I WAS ENTERING THE UPWARD SLANTED DRIVEWAY WHEN BRAKING DISAPPEARED AND I SURGED FORWARD ABOUT ONE TO TWO SECONDS BEFORE APPLYING THE BRAKES A SECOND TIME AND REGAINING BRAKING CAPABILITY. IT'S THE ONLY TIME THIS HAS HAPPENED TO ME SINCE BUYING THE PRIUS LAST NOVEMBER, BUT BECAUSE OF THE UNCERTAINTY I READ TODAY ABOUT WHETHER TOYOTA WOULD ISSUE A RECALL IN THE U.S. AFTER DOING SO IN JAPAN FOR THE SAME CARS, I THOUGHT IT WOULD BE WORTHWHILE TO SUBMIT THIS TO YOU. *TR

02/09/2010
Components: STEERING
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WE OWN A 2010 PRIUS. ALTHOUGH THE HESITATION IN THE BRAKING HAS BEEN AT ISSUE, WE QUICKLY LEARNED TO OVERCOME THE HESITATION. OF MORE CONCERN FOR US IS THE INABILITY TO STEER THE CAR ON WET OR SMOOTH SURFACES. WHEN ON WATER OR SNOW THERE IS NO COMMUNICATION BETWEEN THE COMPUTER AND THE STEERING WHEEL. WARNING LIGHTS COME ON AND ALL STEERING CEASES. THIS HAS RESULTED IN SEVERAL NEAR MISSES WHEN DRIVING IN TRAFFIC. IF YOU LOOK ON EDMUNDS.COM AND PRIUS CHAT.COM YOU WILL SEE THAT THIS IS A MAJOR CONCERN FOR PRIUS OWNERS AND COULD POTENTIALLY BE A DEADLY PROBLEM IF IT HASN'T BEEN ALREADY. A CAR THAT DOESN'T STEER OR BRAKE IS A DEADLY COMBINATION. *TR

02/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

TO THE NHTSA: I AM AN OWNER OF A 2010 TOYOTA PRIUS THAT I PURCHASED IN JUNE 2009. SINCE OWNING THE VEHICLE, I HAVE HAD ABOUT A HALF-DOZEN TO A DOZEN OCCURRENCES OF THE SAME PROBLEM. AT LOW SPEEDS, WHEN THE REAR WHEEL HITS A BUMP, FOR A SPLIT-SECOND THE CAR FEELS LIKE THERE IS A BURST OF ACCELERATION AND IS OUT OF CONTROL. THIS LASTS ONLY A SPLIT-SECOND. I SAW ANOTHER CONSUMER IN A NEWS ARTICLE ABOUT THE PRIUS BRAKE ISSUE DESCRIBE IT THE EXACT SAME WAY. I ACTUALLY MENTIONED THIS TO MY DEALER (BERNARDI TOYOTA, FRAMINGHAM, MA) WHEN I BROUGHT THE CAR IN FOR THE 5,000 MILE SERVICE A MONTH OR SO AGO. THE SERVICE DEPT TOLD ME THAT THE BEHAVIOR IS NORMAL FOR THE HYBRID VEHICLES, AND KNOWN BY TOYOTA -- NO FIX OR ADJUSTMENT RECOMMENDED. THIS SEEMED LIKE AN ODD RESPONSE, BUT BECAUSE THEY TOLD ME THERE WAS NO SAFETY ISSUE, I LEFT IT AT THAT. I AM PROVIDING MY EXPERIENCE TO AID THE NHTSA APPLY PRESSURE ON TOYOTA TO FIX THIS PROBLEM IN THE PRIUS. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I PURCHASED A PRIUS 2010 IN THE SUMMER OF 2009. I CALLED MY DEALER A WEEK AGO TO REPORT THAT I TOO HAD EXPERIENCED THE BRAKING ISSUE THAT WAS REPORTED ON THE NEWS. I WAS NOT SURE IF THE CAR WAS SKIDDING THE FIRST TIME I EXPERIENCED IT, I WAS GOING SLOWLY AND PUT ON BRAKES OVER A SLIPPERY PATCH AND THE CAR LURCHED BEFORE BRAKING, BUT THEN IT HAPPENED AGAIN OVER A ROUGH SURFACE. WHEN I REPORTED THIS TO THE SERVICE DEPARTMENT OF MY DEALER, CONICELLI TOYOTA OF SPRINGFIELD, PA, I WAS TOLD THAT NO RECALL HAD BEEN ANNOUNCED, NO OTHER CONCERN OR CARE WAS GIVEN TO ME AT THAT TIME. I DID ASK FOR THE CONTACT INFORMATION OF THE COMPANY AND WAS GIVEN AN 800 NUMBER AND THE WEBSITE. I TRIED CALLING THE CUSTOMER SERVICE LINE OF TOYOTA TWICE TO REPORT MY EXPERIENCE, AND WAS ON HOLD FOR OVER 10 MINUTES BEFORE HANGING UP WITHOUT BEING ABLE TO LEAVE A MESSAGE. I CONTACTED MY DEALER AGAIN AND SPOKE WITH THE CUSTOMER RELATIONS MANAGER, I ASKED THAT THEY REPORT MY EXPERIENCE TO YOU AND THAT THEY WORK TO ADVOCATE FOR A SOLUTION FOR THE BRAKE ISSUE. I AM AWAITING A RESPONSE FROM THEM. I AGAIN TRIED THE 800 NUMBER WITHOUT SUCCESS AND THEN ACCESSED YOUR WEBSITE. I WAS UNABLE TO LOCATE A PLACE TO SEND OR POST MY COMMENT/CONCERN, SO I AM WRITING THIS LETTER. PLEASE ADD ME TO THE 210 COMPLAINTS YOU HAVE REPORTED FOR THE PRIUS BRAKING PROBLEM. I AM DEEPLY CONCERNED THAT TOYOTA 'FIXED' THE PROBLEM ON THE PRODUCTION LINE BUT WAS NOT PROACTIVE IN FINDING A CORRECTION FOR THE MODELS PRODUCED BEFORE JANUARY 2010. I WILL BE CONTACTING MY LAWYER AND OTHER AUTHORITIES ABOUT THIS ISSUE. MY SAFETY AND THE SAFETY OF MY FAMILY AND THOSE THAT SHARE THE ROAD WITH ME ARE OF UTMOST IMPORTANCE TO ME. I AM CONCERNED THAT THEY ARE NOT OF THE UTMOST CONCERN OF TOYOTA, WHO WOULD LEAVE US ALL AT RISK UNLESS PUBLIC PRESSURE IS BROUGHT TO BEAR. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH INTO A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO A SIDEWALK. THE FRONT FENDER WAS DAMAGED; HOWEVER, THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE CONTACT ALSO COMPLAINED TO THE DEALER REGARDING THE BRAKE FAILURE AND WAS TOLD THAT NOTHING WAS WRONG WITH THE BRAKES. THE INSURANCE COMPANY ADVISED THE CONTACT TO CALL THE TOYOTA MANUFACTURER AND FILE A CLAIM FOR WHICH SHE IS CURRENTLY WAITING FOR A RESPONSE. THE FAILURE MILEAGE WAS 3,000.

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

1. I LIVE IN MINNESOTA. AFTER THE FIRST BIG SNOWSTORM WHEN I WAS BRAKING ON SNOW AND ICE, THERE WAS A VERY STRONG BURNING RUBBER-LIKE BURNING SMELL, AND THE BRAKING CHANGED. I STARTED SLIDING THROUGH STOP SIGNS AND INTO INTERSECTIONS WHEN ON ICY PAVEMENT. I WAS VERY CONCERNED AND TOOK THE CAR TO THE DEALERSHIP ON DECEMBER 12. THEY REPORTED THERE WAS NOTHING WRONG WITH THE CAR. 2. ON JANUARY 5, I WAS ON A TOTALLY ICED OVER STREET IN PARK RAPIDS, MINNESOTA. I MADE A LEFT TURN, THEN WAS SLOWING DOWN TO MAKE A RIGHT TURN INTO A PARKING SPOT. I WAS GOING VERY SLOWLY. I DEPRESSED THE BRAKE, BUT THE CAR FAILED TO SLOW DOWN. I KEPT SLIDING AND HIT THE CEMENT PARKING MARKER, WHICH PUNCTURED THE FRONT OF THE CAR (IN THE BUMPER AREA). 3. NOTHING HAS BEEN DONE, AND I AM AFRAID TO DRIVE THE CAR. I HAVE CONTACTED MY INSURANCE COMPANY, WHO HAVE SUGGESTED THAT I ASK TOYOTA TO COVER THE DAMAGES. I HAVE FILED A COMPLAINT WITH TOYOTA, BUT AM STILL WAITING FOR A RETURN MY CALL. I WILL BE CONTACTING MY DEALER TODAY. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I OWN A TOYOTA PRIUS 2010 MODEL. I ACQUIRED THIS VEHICLE IN SEP OF 2009. I HAVE NOTICED THAT WHEN THE CAR WAS TRAVELING ON A BUMPY ROAD, THE BRAKES DOESN'T SEEM TO ENGAGE. IT SEEM TO ACCELERATE. I HAVE NOTICED THIS ONLY IN SLOW SPEEDS AND IT NEVER OCCURRED TO ME THAT IT COULD BE A MANUFACTURING MISTAKE. I BLAMED IT ON THE ROAD CONDITION. THIS HAS HAPPENED MANY TIMES AND JAN 10 WAS AN APPROXIMATE DATE. NOW REALIZING THAT I SHOULD HAVE VOICED MY CONCERN EARLIER. I AM A LONG TERM TOYOTA OWNER AND I ALWAYS TRUSTED TOYOTA AND IT MUST HAVE BLIND SIGHTED ME. NOW I AM GETTING NERVOUS DRIVING THE CAR. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

PROBLEM IS WITH MY 2010 TOYOTA PRIUS, BRAKES SEEM TO FAIL AND THE VEHICLE WILL ACTUALLY LURCH FORWARD WHEN BRAKING ON A BUMPY OR ICY OR SNOWY CONDITIONS. DATE GIVEN BELOW IS APPROX TO WHEN I BOUGHT THE VEHICLE AND IS A CONSTANT PROBLEM AND ONGOING. IT IS DIFFICULT TO REPRODUCE THOUGH, AND YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE HAD PROBLEMS WITH MY BRAKES WORKING IN MY 2010 TOYOTA PRIUS. I WAS DRIVING ON A COLD, WET ROAD THAT WAS BENDING TO THE RIGHT. I PRESSED THE BRAKE PEDAL TO SLOW THE CAR, THE CAR STUTTERED THEN ACCELERATED WHILE I WAS BRAKING. THE CAR SLID OFF THE ROAD, INTO A DITCH, AND ACCELERATED ITSELF OUT OF THE DITCH ON THE SIDE OF THE ROAD, THE WHOLE TIME I WAS DEPRESSING THE BRAKE PEDAL. NO ONE WAS INJURED, NO PROPERTY DAMAGE WAS SUSTAINED, AND THERE WERE NO OTHER WITNESSES. THE LEFT FRONT BUMPER OF MY CAR SUSTAINED BODY DAMAGE THAT HAS NOT BEEN REPLACED OR FIXED. THE LEFT FRONT WHEEL WELL WAS PUSHED OUT OF PLACE SO THAT WHEN I TURNED THE STEERING WHEEL AT A SHARP RIGHT, THE LEFT FRONT TIRE WOULD RUB AGAINST THE HARD PLASTIC WHEEL WELL. I HAD TO PAY TO GET THE WHEEL WELL PUSHED AND BOLTED BACK INTO PLACE. THIS IS THE INCIDENT THAT TOOK PLACE ON JANUARY 28TH. PRIOR TO THIS INCIDENT, I HAVE ALSO HAD OTHER TIMES WHEN THE BRAKES FAILED, MOST OFTEN WHEN I WAS DRIVING AT NIGHT WHEN IT WAS COLDER OUTSIDE. THEY HAD FAILED AT LEAST THREE TIMES WHILE I WAS DEPRESSING THE BRAKES TO STOP AT A STOP SIGN. WHILE I DEPRESSED THE BRAKES THE CAR WOULD JUMP FORWARD AND ACCELERATE INSTEAD OF SLOWING. I WOULD HAVE TO TAKE MY FOOT OF THE BRAKE AND REAPPLY PRESSURE TO GET THE CAR TO COME TO A STOP. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN DEPRESSING THE BRAKES DUE TO APPROACHING A STOP LIGHT, THE VEHICLE TRAVELED OVER A MAN HOLE COVER WHICH WAS UNEVEN WITH THE ROAD SERVICE. THE BRAKES APPEARED TO RELEASE, THE CAR DRIFTED FORWARD 3-5 FEET, AND THEN THE BRAKES RE-ENGAGED. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TOYOTA PRIUS 2010, HAVING DIFFICULT BACKING OUT OF MY GARAGE BECAUSE THE BRAKE IS EXTREMELY TIGHT. AFTER I EVENTUALLY BACKED OUT, I DROVE A FEW YARDS FORWARD AND THEN TESTED IT BACKWARD, THE BRAKE FELT NORMAL. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 15 MPH WITH THE BRAKE PEDAL ENGAGED IT FAILED TO RESPOND WHICH FORCED HER TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE ALSO LUNGED FORWARD WHEN THE CONTACT DROVE OVER A POTHOLE. THE DEALER STATED THAT SINCE THE VEHICLE WAS BRAND NEW IT WAS ADJUSTING TO HER DRIVING PATTERN. THE FAILURE HAS OCCURRED APPROXIMATELY 6 TIMES. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 6292.

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

(OWNER OF PRIUS), I BOUGHT PRIUS 2010 MODEL IN AUG'2009 FROM KOONS ARLINGTON TOYOTA IN ARLINGTON, VA, US. SINCE THEN I DO NOT HAVE ANY ISSUES UP UNTIL TODAY. WHEN I CAM OUT TODAY TO DRIVE ON 66 HIGHWAY AND ALSO TO GET ON TO WEST OX ROAD, I HAD RECALL COMPLAINTS WHAT WAS LISTED OCCURRED TO ME. 1) ABOVE 60 MILES SPEED WHEN I WAS TRAVELING AND TIME TO APPLY THE BRAKES, I COULDN'T STOP THE CAR IMMEDIATELY, IT TOOK 2-3 MIN. TO GET TO STOP AFTER TRAVELING SOME DISTANCE THOUGH I DIDN'T SEE HOW FAR I HAD TO TRAVEL TOO. 2) OTHER INCIDENT HAPPEN ON SAME TRAVEL TIME ON WEST OX ROAD,I WAS APPROACHING A TRAFFIC LIGHT NEAR FOX MILL AT SPEED AROUND 12 - 15 MILES / HOUR - I COULDN'T STOP THE CAR, IT WAS ACCELERATING ONLY INSPITE ME APPLYING THE BRAKES. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY 2010 PRUIS BRAKE PROBELM AS REPORTED IN THE NEWS. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 08/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I BOUGHT A 2010 TOYOTA PRIUS IN AUGUST 2009. IN ADDITION TO THE BRAKING PROBLEM I DESCRIBE BELOW, I ALSO HAVE AN ACCELERATION PROBLEM. I QUESTIONED MY TOYOTA DEALERSHIP ABOUT THE FACT THAT WHEN I AM BRAKING OVER METAL (MANHOLE COVER, REPAIR LIDS, ETC.) THE CAR IS QUICKLY PUSHED FORWARD ABOUT 3 TO 4 FEET. SEVERAL OTHER NEW OWNERS SAID THEY HAD THE SAME EXPERIENCE. THE DEALER SAID THAT WHEN THEY CHECKED WITH TOYOTA, THEY WERE TOLD THAT THE HYBRID BATTERY MOTOR USED A MAGNET AND THE BRAKING SYSTEM TO RECHARGE IT. AND THAT THE PUSH FORWARD WAS FROM THE REPELLING ACTION OF THE MAGNET. MY SISTERS OWN A 2008 CAMRY HYBRID AND 2008 PRIUS, AND THEY BOTH HAVE EXPERIENCED THIS PROPELLING MOTION WHEN ON METAL SURFACES ALSO. THE PROBLEM WITH THE DEALERS ADVICE TO "NOT BRAKE ON METAL SURFACES" DOESN'T HELP IN SNOW OR WATER SITUATIONS. WILL THIS PROBLEM BE FIXED BY THE ABS BRAKES SOFTWARE CHANGE?? I ALSO HAD SEVERAL INSTANCES WHERE THE BRAKE PEDAL WOULD SUDDENLY GO TO THE FLOOR AND PRODUCE VERY LITTLE BRAKING POWER. THE PROBLEM WAS INTERMITTENT AND THE DEALER SAID THEY FOUND NOTHING WRONG. SINCE THEN I HAVE HAD SEVERAL OTHER INSTANCES WHERE THE BRAKES DIDN'T WORK WELL AND I ALMOST HIT THE CAR IN FRONT OF ME. SO I NOW DRIVE WITH A LOT OF DISTANCE BETWEEN ME AND OTHER CARS BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. I SHOULD SAY THAT I'VE HAD OTHER CARS WITH ABS BRAKES AND THIS CAR DOES NOT FEEL LIKE I HAVE THEM. ON SLIPPERY SURFACES (SNOW, WATER) THE BRAKES DO NOT PUMP THEMSELVES LIKE OTHER ABS CARS THAT I HAVE DRIVEN. I HAVE DROPPED IT INTO LOW GEAR TO HELP BRAKE. THESE THINGS HAVE HAPPENED MANY TIMES SINCE I BOUGHT THE CAR. I HAVE BEEN VERY CAREFUL AND NOT HAD AN ACCIDENT YET. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

I HAVE EXPERIENCED TWO PROBLEMS WITH MY 2010 PRIUS V THAT I PURCHASED LAST SUMMER. FIRST, ON APPROXIMATELY 6-8 OCCASIONS, MY CAR HAS NOT STOPPED IMMEDIATELY WHEN I APPLIED THE BRAKES. THIS OCCURRED 3-4 TIMES WHEN I APPROACHED A STOP SIGN ON A ROAD BETWEEN MY HOME AND CHURCH. THE SURFACE OF THE ROAD APPROACHING THE STOP SIGN HAD BEEN SCRAPED AND ROUGHENED TO GET READY FOR RE-PAVING. AS I APPROACHED AND APPLIED THE BRAKES, MY CAR SURGED FORWARD FOR ABOUT A SECOND, BUT I WAS ABLE TO STOP. THIS HAPPENED 3-4 TIMES IN OTHER LOCATIONS, AS WELL. IT IS AN INCREDIBLY STRANGE AND HELPLESS SENSATION. THIS PROBLEM WAS PROBABLY NOTED BETWEEN LATE AUGUST 2009 AND LAST OCCURRED ABOUT THREE WEEKS AGO. EVEN THOUGH I WAS FORCED TO PUT AN EXACT DATE IN THE FIELD BELOW, I HAVE NO IDEA NOW WHEN THE EXACT DATES WERE IN WHICH THIS BRAKING ISSUE OCCURRED. WHEN I BROUGHT MY CAR TO THE DEALER FOR ITS FIRST OIL CHANGE, I DESCRIBED WHAT HAD HAPPENED BUT WAS TOLD THIS HAD NOTHING TO DO WITH THE OTHER PROBLEMS THAT HAD BEEN IDENTIFIED IN THE MEDIA AS TO OTHER CARS. THE PERSON AT THE SERVICE DESK JUST KIND OF IGNORED MY COMMENTS AND WAS NOT INTERESTED IN HEARING ABOUT THE BRAKING ISSUE FURTHER. THE SECOND PROBLEM I HAVE EXPERIENCED IS THAT WHEN USING THE CRUISE CONTROL ACCELERATE FUNCTION THE CAR JUST CONTINUED ACCELERATING EVEN THOUGH I WAS NO LONGER TURNING THE CRUISE FUNCTION LEVER. THIS STOPPED WHEN I APPLIED MY BRAKES. IT DID CAUSE ME TO STOP USING THE CRUISE CONTROL DURING THAT TRIP THOUGH. THE CRUISE CONTROL ISSUE PROBABLY OCCURRED LAST AUGUST IN I-5. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

WHEN SLOWING DOWN, SUCH AS TO MAKE A TURN OR TO CHANGE TO REVERSE, WHEN THE BRAKE WAS APPLIED, THERE WAS SOME ACCELERATION ALSO OCCURRING. THIS HAS HAPPENED 4-5 TIMES IN PAST FEW MONTHS, THE LAST TIME WAS ABOUT 7 OR TEN DAYS AGO. THE CAR DID BRAKE WITH NO FURTHER PROBLEM AND NO HARM OCCURRED AND THERE WAS NO DAMAGE. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
Incident Date: 02/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

WHILE APPLYING MODERATE PRESSURE TO THE BRAKES ON MY 2010 PRIUS AND WHILE DRIVING OVER A BUMPY ROAD, THE BRAKES SEEM TO MOMENTARILY, BUT COMPLETELY FAIL. THEN THE CAR SEEMS TO BRIEFLY ACCELERATE (OR AT LEAST FREE-WHEEL) BEFORE THE BRAKES FEEL LIKE THEY'RE STARTING ENGAGE AND WORK AGAIN. THIS HAS HAPPENED WITH THIS NEW CAR SINCE THE DAY I PURCHASED IT IN JULY OF 2009. IT DOES IT EVERY SINGLE DAY, AS I DRIVE OVER THE SPEED BUMP WHILE DRIVING OUT OF THE PARKING GARAGE NEAR MY WORK. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Summary

MY CAR MOMENTARILY LUNGES FORWARD WHEN I GO THRU A POTHOLE WHILE BRAKING. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

SINCE I BOUGHT MY PRIUS BACK IN JULY 2009, MY BRAKES HAVE BEEN GREAT EXCEPT FOR THE 5 OR 6 TIMES WHEN THE BRAKES DISAPPEARED FOR A SECOND AS I PULLED UP TO A STOP SIGN ON A BUMPY ROAD. IT'S HAPPENED TWICE AT ONE STOP SIGN WHERE I DRIVE JUST ONCE A WEEK. THAT ONE HAS A BIG DIP IN THE ROAD WHERE THEY HAVE REPLACED A WATER LINE AND THEN REPAVED. MY OCCURRENCES HAVE ALL BEEN WITHIN 20 FEET OF THE STOP SIGN AND NEVER NEAR A CAR OR PEDESTRIAN FORTUNATELY. I NOW HAVE 14,000 MILES ON THE CAR. WITH SOMETHING THIS RARE, THE DEALERSHIP WAS OF COURSE UNABLE TO REPRODUCE THE PROBLEM. THE NEXT DAY TOYOTA ANNOUNCED THAT IT HAD FIXED THE PROBLEM IN LATE JANUARY ON THE LINE BUT HAD NO FIX TO OFFER US YET. BRAKES ARE GREAT OTHERWISE; THE BEST I'VE HAD. RECENTLY I HAVE HAD PLENTY OF OPPORTUNITY TO TEST ABS, TRACTION CONTROL AND STABILITY CONTROL. NO PROBLEMS EXCEPT FOR THOSE HALF-DOZEN INCIDENTS. *TR

02/09/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

WHILE DRIVING A 2010 TOYOTA PRIUS IT SOUNDED LIKE THE ROTORS WERE SQUEALING SO LOUD WE HAD TO PULL OVER AND CHECK THE ROTORS AND BRAKES. HOWEVER, NOTHING LOOKED UNUSUAL SO WE SLOWLY DROVE BACK HOME. ME AND MY WIFE THEN PROCEEDED TO RETURN HOME SLOWLY AND THE SOUND CONTINUED ALL THE WAY HOME (10 MILES). SINCE THEN WE HAVE PARKED THE VEHICLE TO AWAIT RESULTS OF RECALL THAT, WHICH HAS BEEN ANNOUNCED TODAY. *TR

02/09/2010
Components: SERVICE BRAKES, HYDRAULIC,FUEL SYSTEM, GASOLINE,STRUCTURE
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TOYOTA PRIUS 2010 GOING DOWNHILL PUSHING THE BRAKES TO STOP BEFORE RED LIGHT IN THE UNEVEN PAVEMENT THE CAR SUDDENLY LOSES ALL FOURS WHEELS BRAKES FOR A FRACTION OF A SECOND . WHEN THE WHEEL THAT PASSED THE ROAD BUMP THE BRAKES COME BACK AGAIN AND STOP THE CAR. IT HAPPENED THREE TIME IN THE LAST 4 MONTHS THAT I HAVE THE CAR. SAME CAR DEFECT IN THE FUEL SYSTEM. AFTER LEAVING IN THE GARAGE FOR 5 CONSECUTIVE DAYS, THE CAR DID NOT STARTED AUTOMATICALLY AS IT SHOULD DO. IT MADE FOR SEVERAL SECONDS A METAL TO METAL NOISE BEFORE THE ENGINE FINALLY STARTED TO FUNTIONING AS USUAL. SEAMS LIKE THE ENGINE STARVED OF FUEL. SAME CAR EXCESSIVE VIBRATION ON THE DRIVER SIDE DOOR PANEL WHEN THE RADIO OR MUSIC IS ON. IT STOPS WHEN I HOLD WITH MY KNEE THA PANEL. *TR

02/09/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JT2BK18U420******
Summary

2010 TOYOTA PRIUS, PURCHASED NOV. 2009. USING CRUISE CONTROL, THE CAR ACCELERATED QUICKLY ON IT'S OWN WHEN I ATTEMPTED TO CHANGE SPEED BY USING THE CRUISE CONTROL LEVER ON THE STEERING WHEEL. HAPPENED TWICE, THEN I STOPPED EXPERIMENTING FOR REASONS OF SAFETY. THE PROBLEM IS IDENTICAL TO THE ONE DESCRIBED BY STEVE WOSNIAK IN PUBLIC TWO WEEKS AGO--ONE THAT GOT A LOT OF PRESS. ACCELERATION STOPPED WHEN BRAKE PEDAL WAS TAPPED OR CRUISE CONTROL WAS TURNED OFF. *TR

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Summary

REGARDING OUR 2010 TOYOTA PRIUS PURCHASED IN AUGUST OF 2009, WE HAVE EXPERIENCED BRAKING ISSUES IN TWO INSTANCES: 1) WHEN BRAKING FOR A STOP SIGN AND HIT A BUMP IN THE ROAD THE CAR SURGES FORWARD 2) WHEN BRAKING ON ICY SURFACE THE BRAKES SEEM TO LOCK UP CAUSING CONTROL PROBLEMS. IN SPEAKING WITH THE DEALER THEY INDICATED THAT THEY HAD KNOW KNOWLEDGE OF A FIX TO THE ISSUE AND AFTER SPEAKING WITH TOYOTA THEY GAVE US A RENTAL THAT WAS SUPPOSED TO HAVE COME OUT OF PRODUCTION AFTER THE SOFTWARE WAS FIXED TO CORRECT THE BRAKE PROBLEMS. WHILE DRIVING THE RENTAL WE EXPERIENCED THE SAME ISSUE WHILE BRAKING OVER A BUMP IN THE ROAD.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: 5FNRL38405B******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). [XXX] TO WHOM IT MAY CONCERN: I PURCHASED A PRIUS 2010 IN THE SUMMER OF 2009. I CALLED MY DEALER A WEEK AGO TO REPORT THAT I TOO HAD EXPERIENCED THE BRAKING ISSUE THAT WAS REPORTED ON THE NEWS. I WAS NOT SURE IF THE CAR WAS SKIDDING THE FIRST TIME I EXPERIENCED IT, I WAS GOING SLOWLY AND BRAKED OVER A SLIPPERY PATCH AND THE CAR LURCHED BEFORE BRAKING, BUT THEN IT HAPPENED AGAIN OVER A ROUGH SURFACE. WHEN I REPORTED THIS TO THE SERVICE DEPARTMENT OF MY DEALER, CONICELLI TOYOTA OF SPRINGFIELD, PA, I WAS TOLD THAT NO RECALL HAD BEEN ANNOUNCED, NO OTHER CONCERN OR CARE WAS GIVEN TO ME AT THAT TIME. I DID ASK FOR THE CONTACT INFORMATION OF THE COMPANY AND WAS GIVEN AN 800 NUMBER AND THE WEBSITE. I TRIED CALLING THE CUSTOMER SERVICE LINE OF TOYOTA TWICE TO REPORT MY EXPERIENCE, AND WAS ON HOLD FOR OVER 10 MINUTES BEFORE HANGING UP WITHOUT BEING ABLE TO LEAVE A MESSAGE. I CONTACTED MY DEALER AGAIN AND SPOKE WITH THE CUSTOMER RELATIONS MANAGER, I ASKED THAT THEY REPORT MY EXPERIENCE TO YOU AND THAT THEY WORK TO ADVOCATE FOR A SOLUTION FOR THE BRAKE ISSUE. I AM AWAITING A RESPONSE FROM THEM. I AGAIN TRIED THE 800 NUMBER WITHOUT SUCCESS AND THEN ACCESSED YOUR WEBSITE. I WAS UNABLE TO LOCATE A PLACE TO SEND OR POST MY COMMENT/CONCERN, SO I WROTE THIS LETTER. PLEASE ADD ME TO THE 210 COMPLAINTS REPORTED FOR THE PRIUS BRAKING PROBLEM. I AM DEEPLY CONCERNED THAT TOYOTA 'FIXED' THE PROBLEM ON THE PRODUCTION LINE BUT WAS NOT PROACTIVE IN FINDING A CORRECTION FOR THE MODELS PRODUCED BEFORE JANUARY 2010. I WILL BE CONTACTING MY LAWYER AND OTHER AUTHORITIES ABOUT THIS ISSUE. MY SAFETY AND THE SAFETY OF MY FAMILY AND THOSE THAT SHARE THE ROAD WITH ME ARE OF UTMOST IMPORTANCE TO ME. I AM CONCERNED THAT THEY ARE NOT OF THE UTMOST CONCERN OF TOYOTA, WHO WOULD LEAVE US ALL AT RISK UNLESS PUBLIC PRESSURE IS BROUGHT TO BEAR. . [XXX] *TR

02/08/2010
Components: EQUIPMENT
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

1) 2010 PRIUS IV: AFTER APPLYING THE BREAKS LIGHTLY, IF TRAVELING OVER A BUMP OR MAN-HOLE COVER OR PAINTED PAVEMENT STRIPE. 2) THE BREAKS DISENGAGE WHILE STILL BEING APPLIED, CAUSING THE VEHICLE TO PROGRESS WITHOUT ANY BREAKING. 3) AFTER TAKING THE CAR IN FOR SERVICE, I WAS TOLD THAT TOYOTA HAS NO FIX FOR THIS PROBLEM, AND THAT THEY ARE AWARE OF THE PROBLEM, AND WILL CONTACT ME WHEN A FIX IS AVAILABLE. I HAVEN'T HEARD ANYTHING BACK SO FAR.

02/08/2010
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY 2010 TOYOTA PRIUS SEEMS TO LOSE BRAKING POWER WHENEVER I HIT A BUMP OR SLICK PATCH IN THE ROAD. NOT ONLY DO THE BRAKES SEEM COMPLETELY DISENGAGED, BUT THE CAR ACTUALLY FEELS LIKE IT ACCELERATES FORWARD. I'VE ADAPTED MY DRIVING, BUT ONLY AFTER I'D ENDED UP IN THE MIDDLE OF A COUPLE OF INTERSECTIONS BECAUSE THE CAR SHOT FORWARD WHILE I WAS OSTENSIBLY BRAKING. FORTUNATELY, I'VE NOT YET REAR ENDED ANYONE.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I OWN A 2010 PRIUS. I NOTICE THAT ON MANY OCCASIONS, THE WARNING LAMP ON THE DASHBOARD FOR THE ANTI-SKID SYSTEM COMES ON VERY EASILY, WHEN THE CAR IS NOT IN ANY DANGER WHATSOEVER OF SKIDDING, AND THAT IT SOMETIMES COMES ON WHEN THE CAR IS ACTUALLY AT A STOP. I HAVE ALSO NOTICED THAT WHEN DRIVING ON UNEVEN PAVEMENT, AT MODERATE SPEEDS OF ABOUT 30 MPH, THE BRAKES DO NOT FEEL RELIABLE, AND THAT SOMETIMES THEY FEEL VERY SLOPPY: SLOW TO REACT AND VERY SOFT IN THEIR IMPACT. I HAVE BEEN DRIVING EARLIER MODEL PRIUS CARS FOR SEVERAL YEARS AND DID NOT NOTICE THIS SAME PROBLEM BEFORE I STARTED DRIVING MY 2010 PRIUS. I AM NOT CONFIDENT ABOUT THE BRAKE SYSTEM AND FEEL RELUCTANT TO DRIVE THE CAR, EXCEPT AT VERY LOW SPEEDS.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 06/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

PURCHASED 2010 PRIUS V APPORX. MID-JUNE. DRVING IN FIRST WK OF OWNERSHIP, OBSERVED BREAK PROBLEM. VEHCILE HAD APPROX. 50 MILES ON. DRINING 25-30 MPH ON STRAIGHT, SMOOTH, BLACKTOP ROAD ON A SUNNY, NICE DAY. A CAR BACKED OUT OF A 45 DEG PARKING SPOT WITHOUT WARNING, I HAD TO SLAMP ON BREAKS AT THE SAME TIME THE GAS/ELECTRIC MOTORS WERE SWITCHING. THE BREAK PEDAL LOST FEELING THAT IT HAD PRESSURE UNTIL I PUSHED THE BREAK PEDAL ANOTHER 2 INCHES MORE TO FEEL PRESSURE AND THAT THE BREAKS WERE GRABBING. I DID NOT REPORT THIS IN JUNE, DUE TO I THOUGHT I WAS IMAGINING THINGS DUE TO THE EMERGENCY STOP TOOK MY ATTENTION TO SOME DEGREE. I WAS A SERVICE MANAGER FOR CHRYSLER YEARS AGO, SO I AM VERY FAMILIAR WITH VEHCILE MECHANICAL SYSTEMS AND I HAVE PURCHSED APPROXIMATELY 25 NEW VEHCILES IN MY LIFETIME.

02/08/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

NEW 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY WHEN CAR PASSES OVER BUMPY SURFACES AT LOW SPEED. THIS FEELS LIKE A SURGING FORWARD, OR SOMETIMES AS IF THE CAR HAS BEEN BUMPED FROM BEHIND. NO CORRECTIVE MEASURES YET BEING OFFERED. CAR PURCHASED 1/7/10.

02/08/2010
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE BRAKING AND ON UNEVEN SUFRACE BRAKES FEEL LIKE THEY HAVE SROPPED WORKING AND THEN LATER CATCH, VEHICLE SEEMS TO ACTUALLY SPEED UP. IT OCCURES AT LEASE 1+ A DAY DEPENDING ON WHERE I AM DRIVING AND OR WEATHER CONDITIOND. SPEED DOSN'T ALWAYS MATTER, AS IF COMING OFF EXPRESSWAY AND BRAKING, SPEEDS CAN BE 55MPH AND IT STILL HAPPENS. LUCKILY I HAVE NOT HIT ANY THING YET.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

THE BRAKES ON MY 2010 PRIUS DID NOT ENGAGE TWO TIMES WHILE DRIVING IN SNOWY CONDITIONS THIS WINTER. I ALMOST CRASHED INTO A CAR BOTH TIMES.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC,UNKNOWN OR OTHER
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKES DISENGAGE MOMENTARILY WHEN BRAKING ON A ROUGH OR RIPPLED SURFACE. IT GIVES THE FEELING THE VEHICLE IS BEING ACCELERATED. UNCONTROLLED TRAVEL DISTANCE CAN BE LENGTHLY. I HAVE EXPERIENCED FOUR SUCH INSTANCES.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/05/2009
Crash: No
Fire: No
Summary

THE BRAKES ON MY PRIUS HAVE FAILED NUMEROUS TIMES OVER 7 MONTHS IN BOTH CITY AND RURAL DRIVING CONDITIONS. WHEN BRAKE FAILURE OCCURS, THE PRIUS BRAKES NOT ONLY DISENGAGE (FAIL) BUT THE CAR SEEMS TO LUNGE FORWARD. IT'S AS IF I AM BRAKING WITH MY FOOT ON THE GAS PEDAL AND THEN LET UP ON THE BRAKE WHILE THE GAS PEDAL IS STILL DEPRESSED. IT IS NOT A SAFE VEHICLE. I HAVE GREAT CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY AND OTHERS, PARTICULARLY PEDESTRIAN SAFETY AT INTERSECTIONS.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES BEING SLIGHTLY UNEVEN. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM, WHEN I CALLED TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS BRAKING PROBLEM. GOING DOWN STEEP LONG HILL, WITH ROUGH SURFACE, WE ENCOUNTER THIS PROBLEM 1 OR 2 TIMES A WEEK, REPEATEDLY. IT FEELS LIKE WE ARE "FLYING" DOWN THE HILL BRIEFLY, OUT OF CONTROL, WHILE IN FACT, WE ARE GOING APPROXIMATELY 15 MILES PER HOUR AND ARE APPLYING THE BRAKE IN THE SAME MANNER AS ALWAYS. THIS IS VERY SCARY, AS THE HILL HAS A HUGE DEEP RAVINE ON ONE SIDE, AND A HIGH CLIFF ON THE OTHER SIDE, AND A CLIFF OFF A BEACH INTO THE SALT WATER AT THE BOTTOM OF THE HILL. THE ROAD IS VERY NARROW, WITH 2 VEHICLES GOING UP AND DOWN ONLY ABLE TO PASS AT SELECTED POSITIONS, OTHERWISE, ONE LANE TRAFFIC. PLEASE DEMAND THAT TOYOTA RECALL THIS VEHICLE, AND REPLACE THE SOFTWARE THAT CONTROLS THE BRAKING SYSTEM. I UNDERSTAND FROM THE NEWS THAT THEY HAVE THIS FIX IN PLACE ON NEW CARS SINCE LAST MONTH. PLEASE RECALL THIS VEHICLE ASAP! MY VEHICLE NUMBER IS [XXX] PRODUCTION DATE 6/09. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

DEAR SIR, I WOULD LIKE TO BRING A PROBLEM TO YOUR ATTENTION. I PURCHASED A 2010 TOYOTA PRIUS, VIN# [XXX] , IN JUNE 2009. THE PROBLEM IS NOT THE BRAKE PROBLEM BEING DESCRIBED IN THE PREDICTED RECALL. MY PROBLEM IS AS FOLLOWS: WHEN THE VEHICLE IS DRIVEN AND THEN PARKED (SHUT DOWN ) AND STARTED AGAIN, THE BRAKES WILL LOCK UP AT THE SLIGHTEST PRESSURE ON THE BRAKE PEDAL. WHEN STARTING OUT OF A PARKING SPOT, EITHER FORWARD OR BACKWARD, THE SLIGHTEST TOUCH OF THE BRAKE PEDAL WILL LOCK THE BRAKES AND STAND THE CAR ON IT'S NOSE. I HAVE FOUND THAT IF THE PROBLEM OCCURS, I CAN EITHER STOP THE VEHICLE ( SHUT OFF WITH THE START BUTTON ) OR HOLD DOWN HARD ON THE PEDAL FOR 10 TO 20 SECONDS, THE BRAKES PERFORM NORMALLY. I RETURNED THE VEHICLE TO THE DEALER IN AUGUST 2009 FOR AN OIL CHANGE AND REPORTED THE PROBLEM, BUT THE SERVICE DEPARTMENT DISMISSED THE COMPLAINT AS 'COULD NOT DUPLICATE THE COMPLAINT' EVEN THOUGH I EXPLAINED THAT IT DID NOT OCCUR EVERY TIME. I CAN NOT CONNECT THE PROBLEM WITH ANY PARTICULAR SITUATION. IT CAN OCCUR WITH NORMAL DRIVING OR IN ECO MODE. I FEEL IT IS AN ANNOYANCE MORE THAN ANYTHING ELSE, BUT COULD POSE A PROBLEM IN CERTAIN CIRCUMSTANCES. I WILL GLADLY ANSWER ANY QUESTIONS YOU MAY HAVE REGARDING THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY 2010 TOYOTA PRIUS BRAKES FAIL BRIEFLY (1-2 SECONDS) WHEN BRAKING AT LOW SPEEDS AND DRIVING OVER A POTHOLE, SPEED BUMP, OR MANHOLE, ESPECIALLY ON WET ROADS. BRAKES RESUME APPROPRIATELY WHEN BRAKE PEDAL IS PRESSED AGAIN OR PRESSED IN HARDER. I FIRST NOTICED THIS DURING THE FIRST MONTH I OWNED THE CAR (AUGUST 2009). THIS HAPPENS TO ME ABOUT ONCE EVERY TWO WEEKS. NOTHING SO FAR HAS BEEN DONE TO CORRECT THE PROBLEM.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE EXPERIENCE A PROBLEM WITH MY 2010 PRIUS, WHILE TURNING RIGHT ON TO ANOTHER STREET TRAVELING AROUND 20 MPH, I PRESS ON THE BRAKES TO DOWN SLIGHTLY WHEN SUDDENLY THE CAR ACCELERATED VERY FAST, I PRESSED ON BRAKE HARDER AND IT STOP THIS ACCELERATION. LATER I HAD 2 PROBLEMS AT THE SAME INTERSECTION, # 1: I TURNED RIGHT INTO THE STREET TO MY RIGHT AND I NOTICED MY BRAKES HESITATED FOR ABOUT 1 OR 2 SECONDS, I THEN CONTINUED WITHOUT A PROBLEM. # 2: I TURNED RIGHT AT THE SAME INTERSECTION WITH THE BRAKES ON TO SLOW ME DOWN, WHEN THE CAR SEEMED TO ACCELERATE SLIGHTLY WITHOUT MY FOOT ON THE GAS PEDAL. THERE ARE MANY SMALL POT HOLES AT THE INTERSECTION .

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 10/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE BRAKES ON MY 2010 TOYOTA PRIUS AT TIMES DO NOT ENGAGE IMMEDIATELY. IT MAY BE NECESSARY AT THOSE TIMES TO DEPRESS THE BRAKE PEDAL BY 1/3RD BEFORE BRAKING BEGINS. THERE IS A SIMILAR DELAY WHEN BRAKING IS USED TO TURN OFF CRUISE CONTROL. NEITHER OF THESE HAVE CAUSED AN ACCIDENT, BUT IN BOTH CASES THERE IS SOME RISK.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 TOYOTA PRIUS, PURCHASED 12/28/09, HAS BRIEFLY LURCHED FORWARD ON MULTIPLE OCCASIONS WHEN I WAS BRAKING AND CROSSED A BUMP IN THE ROAD. I AM REPORTING ONE DATE BELOW, BUT THE BRIEF BRAKE FAILURE HAS RECURRED REPEATEDLY, ALWAYS AT THE SAME SPOT ON THE ROAD.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

BRAKES ON 2010 TOYOTA PRIUS FAIL WHEN THE VEHICLE ENCOUNTERS A ROUGH ROAD SURFACE WHEN BRAKING.(FOUR INCIDENTS) I SUSPECT MANY OF THESE COMPLAINTS ARE GOING UNREPORTED BECAUSE DEALER SERVICE DEPARTMENTS ARE TELLING CUSTOMERS THE VEHICLES ARE BRAKING AS DESIGNED.

02/08/2010
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

THIS IS THE BREAKING PROBLEM IM HAVING WITH MY 2010 PRIUS: WHEN I AM STEPPING ON THE BREAK, AND ALSO GO OVER A SMALL BUMP IN THE ROAD, THE CAR SEEMS TO ACCELERATE FOR A MOMENT AND THEN GOES BACK TO BREAKING AGAIN.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

IT APPEARS THAT THE CAR EITHER DOES NOT RESPOND OR EVEN ACCELARATES WHEN BRAKING ON UNEVEN SURFACE. IT HAPPENED TO ME MORE THAN 10 TIMES, I HAVE THE CAR FOR 4.5 MONTHS.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Summary

I HAVE ON AT LEAST 4 OCCASIONS EXPERIENCED THE BRAKING ISSUE (THAT IS BEING INVESTIGATED) ON MY 2010 PRIUS. IT HAPPENS WHEN I GO OVER RAILROAD TRACKS, OR HIT A POTHOLE. PLEASE ADD MY COMPLAINT TO THE OTHERS THAT REPORT SIMILAR PROBLEMS.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHEN ON A SLIPPERY ROAD AND YOU ARE APPLYING MODERATE BRAKE PRESSURE AND THE ANTILOCK BRAKES ARE ENGAGEING AND YOU HIT MULTIPLE BUMPS OR POTHOLES YOU HAVE A MOMENTARY LOSS OF BRAKE PRESSURE AND BRAKING ACTION UNTILL THE BUMPS STOP OR YOU PRESS THE BRAKE DOWN FURTHER AND BRAKING IS RESTORED. I HAVE HAD THIS HAPPEN ON SEVERAL OCCASIONS AND ONCE IN OUR PARKING LOT A VEHICLE WAS STRUCK REQUIREING $1200 IN REPAIRS.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN I BRAKE ON BUMPY RAODS, THE CAR SOMETIMES LEARCHES AND THEN THE BRAKES ENGAGE, AND STOP THE CAR.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 02/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

DRIVING A 2010 PRIUS COMING TO A STOPLIGHT. WENT OVER A RAISED PORTION OF ROAD RESULTING IN A VERY NOTICEABLE BUMP. CAR SEEMED TO LURCH FORWARD AND BRAKING DIDN'T SEEM TO WORK FOR A SHORT TIME. THOUGHT I WAS GOING TO GO THROUGH THE RED LIGHT INTO CROSS TRAFFIC BUT BRAKES TOOK HOLD AND I WAS ABLE TO STOP.

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE A 2010 PRIUS AND HAVE EXPERIENCED THE AME TYPE OF BRAKE FLOATING AS OTHERS HAVE REPORTED

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

ON OUR 2010 TOYOTA PRIUS, WHEN BRAKING ON A FAIRLY STEEP DOWNHILL ROAD, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THIS HAS HAPPENED ON SEVERAL OCCASIONS.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY WIFE'S 2010 PRIUS OCCASIONALLY SURGES FORWARD WHEN THE BRAKES ARE APPLIED. THIS TYPICALLY OCCURS WHEN DRIVING DOWN HILL AND OVER BUMPS. IT HAPPENS ABOUT 1 TIME PER 14 DAYS. THE SURGE IS ONLY FOR A SPLIT SECOND. CONTROL OF THE CAR HAS NOT BEEN LOST YET. NOTHING HAS BEEN DONE TO FIX THE PROBLEM

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AS I BRAKED TO MAKE A RIGHT TURN AT AN INTERSECTION, MY TWO WEEK OLD 2010 TOYOTA PRIUS STOPPED BRAKING WHEN I HIT A SECTION OF THE ROADBED THAT HAD SOME WINTER DAMAGE TO IT AND THE CAR'S ANTI-LOCK BRAKES ATTEMPTED TO CUT IN. IT FELT LIKE THE CAR SURGED FORWARD, BUT I UNDERSTAND IT WAS JUST A SUDDEN LOSS OF BRAKING AS THE TRANSFER BETWEEN THE DIFFERENT BRAKING MECHANISMS OCCURRED. SINCE I WAS TURNING ONTO A HIGHWAY SERVICE ROAD DURING RUSH HOUR, I FELT THE DELAY WAS A DANGER TO ME AND THE OCCUPANTS OF MY VEHICLE.

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS LOSES BRAKE RESPONSE COMPLETELY AFTER HITTING ANY MEDIUM SIZED OR LARGER BUMP. HAPPENS AT LEAST TWICE A WEEK AND HAS RESULTED IN SLIDING AND HITTING A CURB ONCE. CAR IS UNSAFE TO DRIVE. TOOK CAR TO TOYOTA DEALER AND WAS TOLD "THERE IS NO FIX FOR THIS ISSUE AT THIS TIME" I WAS GIVEN THE TOYOTA CUSTOMER EXPERIENCE PHONE NUMBER AND WHEN I CALLED I WAS GREETED WITH A RECORDED VOICE SAYING "WE CANNOT TAKE YOUR CALL AT THIS TIME" "IF YOU NEED TO SPEAK TO A REPRESENTATIVE CALL BACK LATER" AND THEN HUNG UP ON. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

1. EVENT: NORMAL CITY DRIVING (I.E., CAR IN DRIVE AND CRUISE CONTROL OFF) 2. THE FAILURE: PRESS ON BRAKE AND FEEL SOFTNESS INSTEAD OF FIRMNESS; MUST PRESS MUCH HARDER ON BRAKE THAN TYPICALLY REQUIRED TO BRING CAR TO STOP IN SAME DISTANCE. FAILURE OCCURS SPORADICALLY DURING COURSE OF REGULAR DRIVING. HAVE NOT ASSOCIATED FAILURE WITH TRAVELING OVER ROUGH SURFACES. 3. CONTACTED TOYOTA DEALER AND WAS TOLD THAT WE WOULD RECEIVE LETTER IN MAIL INSTRUCTING US ON WHAT TO DO, BECAUSE NO CORRECTION HAS BEEN DEVELOPED YET FOR THIS PROBLEM IN EXISTING CARS. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ENTIRE SYSTEM SHUT DOWN TOW SERVICE FROM DEALER CAME AND CHARGED BATTERY TO NO AVAIL SYSTEM CAME BACK ONLINE AS VEHICLE WAS BEING RAISED ON FLATBED TOW TRUCK CAR WAS THEN DRIVEN AWAY UNDER ITS OWN POWER DEALER COULD NOT FIND THE PROBLEM PROBLEM HAS NOT REOCCURRED BRAKE DELAY PROBLEM WHICH OCCURRED PRIOR TO SYSTEM SHUTDOWN HAS RECOCCURRED BRAKE DELAY OR TEMPORARY LOSS OF BRAKING WHEN PEDDLE DEPRESSED HAS OCCURRED BRAKE SQUEEK ALSO REPORTED TO DELALER WHO ADVISES THERE IS NOTHING WRONG WITH BRAKES *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE A 2010 PRIUS III THAT WAS PURCHASED ON DEC 23, 2009. I EXPERIENCED A MOMENTARY LOSS (APPROX 0.5-1 SEC) OF BRAKING POWER WHEN I WAS DRIVING OVER A ROAD WITH SOME BUMPS. ESSENTIALLY, THE BRAKES COMPLETELY CUT OUT, BUT CAME BACK WHILE I WAS HOLDING BACK THE BRAKE PEDAL. MY MILEAGE AT THE TIME WAS APPROX 4000 MILES. SO FAR, THIS HAS NOT REPEATED. ANOTHER ISSUE IS INCONSISTENT BRAKING. HOLDING THE BRAKE PEDAL DOWN WITH CONSTANT FORCE (MY JUDGMENT) WILL CAUSE THE CAR TO SLOW ABRUPTLY WHILE AT LOW SPEEDS(<10 MPH). THIS IS A VERY DIFFERENT FEELING FROM THE REGENERATIVE BRAKING PORTION (FEELS LIKE LITTLE/NO BRAKING AT ALL) AND BRAKING AT HIGHER SPEEDS (>10 MPH). *CN

02/08/2010
Components: SERVICE BRAKES, AIR
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN I BRAKE WHILE GOING OVER A SPEED BUMP, THE CAR LUNGES FORWARD. PLEASE NOTE: I REALLY AM NOT SURE OF THE DATE. I BOUGHT THE CAR IN JULY OF 2009. THIS HAS HAPPENED TO ME A FEW TIMES AND IT WAS SUCH A BIZARRE COMBINATION (ACCELERATING WHILE BRAKING) THAT I REALLY DIDN'T CLUE IN TO IT AS A CAR ISSUE RIGHT AWAY. WHEN I SAW PRESS ON IT AND DISCOVERED THAT IT WAS AN ACTUAL ISSUE AND NOT A "FLUKE" I CALLED THE SERVICE DEPARTMENT OF THE DEALER WHERE I GOT THE CAR (NORTH HOLLYWOOD TOYOTA). THEY BASICALLY REFUSED TO EVEN DISCUSS IT, SAYING THEY'D ONLY FOLLOW THE ORDERS OF TOYOTA CORPORATE. THEY GAVE ME A NUMBER TO CALL, AND OF COURSE, IN LIGHT OF THE RECENT ISSUES, THEY ARE SWAMPED. THE RECORDING INDICATED THEY WERE NOT ACCEPTING CALLS. SO NOW I HAVE A CAR THAT ACTUALLY HAS AN ISSUE AND CANNOT GET IT FIXED. *CN

02/08/2010
Components: ENGINE AND ENGINE COOLING,SERVICE BRAKES, ELECTRIC
Incident Date: 11/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN39DXA0******
Summary

PRIUS 2010 BRAKING ISSUE - PROBLEM HAS OCCURRED AT LEAST 5 TIMES; ON ROUGH SURFACE, DOWNHILL SURFACE OR WHEN WHEELS ENCOUNTER A MANHOLE OR STEEL PLATE ROAD COVER. PROBLEM IS RECURRING. CAR HAS 12,600 MILES ON IT. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I SUFFERED A TEMPORARY LOSS OF BRAKING WHILE APPROACHING A TOLL BOOTH ON THE NEW JERSEY GARDEN STATE PARKWAY. THE LOSS OCCURED IMMEDIATELY AFTER HITTING A LARGE BUMP AS I WAS SLOWING TO PAY THE TOLL. SOON AFTER BRAKING RETURNED AND I WAS ABLE TO CONTINUE SLOWING AND DID NOT STRIKE ANYTHING. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHILE DRIVING EASTBOUND ON MOORPARK STREET, APPROACHING DIXIE CANYON AVENUE, I BRAKED IN PREPARATION TO MAKE A RIGHT HAND TURN, AND THE BRAKES RELEASED WHEN I HIT A SMALL POT HOLE. THE BRAKES RE-ENGAGED APPROXIMATELY 1-2 SECONDS LATER. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 TOYOTA PRIUS IS HAVING BRAKING PROBLEMS WHEN I APPLY THE BRAKES WHILE/AFTER HITTING A BUMP OR POTHOLE. FOR EXAMPLE, WHEN I APPROACH A STOP SIGN AND APPLY THE BRAKES WHILE HITTING A BUMP, THE CAR LURCHES FORWARD BRIEFLY (1-2 SECONDS) BEFORE THE BRAKES KICK IN. THE BRAKES WORK FINE WHEN NO BUMP IS ENCOUNTERED DURING BRAKING. I CAN REPEAT THIS FAILURE CONSISTENTLY WITH A BUMP IN MY NEIGHBORHOOD. NO FIX YET. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE PURCHASED A 2010 TOYOTA PRIUS, AND NEVER NOTICED ANY PROBLEM WITH MY BRAKING, UNTIL 1/22/10. I WAS DRIVING OVER A SECTION OF ROAD, THAT WAS UNEVEN WHERE A BRIDGE MEETS THE ROAD. I WAS BRAKING FOR THE STOPLIGHT AHEAD THAT WAS RED AND CARS WERE WAITING IN THE LINE. WHEN I APPLIED THE BRAKES AT ABOUT 10 MPH, AND HIT THE UNEVEN ROAD SECTION, THE CAR SEEMED LIKE IT LOST BRAKING, FOR AN INSTANT. I HAD TO PUSH HARDER ON THE BRAKE PEDAL TO ASSURE A STOP. I HAVE SINCE DRIVEN THAT SAME SECTION OF ROAD TO REPLICATE THE PROBLEM, AND IT HAD REPEATED ITSELF, BUT NOT ON EVERY OCCASION. IT APPEARS THAT THERE IS SOME ISSUE WITH THE HYBRID BRAKE SYSTEM...BETWEEN REGENERATION AND FRICTION BUT NOT SURE WHAT THE ISSUE IS. I ONLY HAVE 3800 MILES ON THE CAR SO HAVE NOT CALLED THE DEALER FOR SERVICE YET. WILL PLAN TO DO THAT IF IT CAN WAIT UNTIL THE FIRST 5,000 MILE SERVICE. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

OUR 2010 TOYOTA PRIUS IS EXPERIENCING PERIODIC, TEMPORARY BRAKE FAILURE/UNINTENDED ACCELERATION. MY WIFE IS THE PRIMARY DRIVER AND STATES THAT ON 4-5 OCCASIONS OVER THE PAST 9 MONTHS, WHEN BRAKING OVER UNEVEN SURFACES AT SPEEDS OF 10-30 MPH, THERE CAN BE A TEMPORARY PERIOD OF UNINTENDED ACCELERATION LASTING 1-2 SECONDS. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE DRIVING OUR 2010 TOYOTA PRIUS ON A SNOWY AND BUMPY ROAD, MY WIFE PRESSED ON THE BRAKE PEDAL AND IT TOOK A SECOND OR TWO FOR THE BRAKES TO WORK. THIS HAPPENED SEVERAL TIMES. SHE THOUGHT IT WAS DUE TO LACK OF TRACTION IN THE SNOW, BUT BASED ON ALL OF THE OTHER BRAKING COMPLAINTS ABOUT THE PRIUS, SHE FELT IT WAS NOT DUE TO SNOW, BUT RATHER A PROBLEM WITH THE BRAKING SYSTEM *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA PRIUS 2010 - IT HAS HAPPENED TO ME, MULTIPLE TIMES THIS WINTER, DURING ICY ROADS THAT WHEN I TRY TO BRAKE THE CAR ACCELERATES AS IF SOMEONE HIT THE CAR FROM BEHIND. THEN, THE CAR EVENTUALLY STOPS. I HAVE HAD THE CAR FOR 6 MONTHS AND I LIVE IN THE MIDWEST AND IT HAS ONLY HAPPENED THIS WINTER WHEN ROADS ARE ICY OR SLUSHY. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

WHILE SLOWLY DECELERATING USING THE REGENERATIVE BRAKES, THE REGENERATIVE BRAKES TURN OFF OCCASIONALLY AT LOW SPEEDS (5-10 MPH). THERE IS A VERY SHORT (<1 SECOND) BURST OF FORWARD MOVEMENT BEFORE THE ACTUAL BRAKES ACTIVATE. DURING THIS WHOLE TIME THE BRAKE PEDAL IS CONSISTENTLY DEPRESSED. THIS BURST FORWARD DOES WHIP THE DRIVER BACK INTO THE SEAT A BIT DUE TO THE UNEXPECTED NATURE OF THIS EVENT. THIS HAS PROBABLY OCCURRED ABOUT 5 TIMES IN THE PAST 2.5 MONTHS SINCE I PURCHASED THE VEHICLE. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

AFTER OWNING THE CAR FOR 1 MONTH, I HAVE NOTICED THAT ON OCCASION, WHEN I PRESS THE BRAKES, THE CAR WILL AUTOMATICALLY ACCELERATE FOR A SECOND BEFORE BREAKING. THIS DOES NOT HAPPEN EVERY TIME, BUT IT DOES HAPPEN A FEW TIMES DAY. I HAVE NO WAY OF FIGURING OUT WHAT COULD BE CONTRIBUTING FACTORS SINCE IT JUST HAPPENS WHEN I AM BRAKING JUST BEFORE IT COMPLETELY STOPS, NO MATTER WHAT SPEED I AM DRIVING. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TEMPORARY LOSS OF CONTROL OF MY VEHICLE AS I WAS GOING OVER A SPEED BUMP. I FELT LIKE MY BRAKES HAD FAILED. *CN

02/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

WHEN BRAKING WHILE GOING OVER BUMPS, THE CAR LURCHES FORWARD AND DOESN'T SEEM TO GRAB UNTIL AFTER THE BUMP. IT IS ESPECIALLY NOTICEABLE WHEN EXITING A HIGH SPEED ROAD ONTO A DECELRATION LANE. IT HAS BEEN ONGOING SINCE PURCHASING THE VEHICLE. I HAVE MADE ADJUSTMENTS IN OPERATING THE VEHICLE TO MINIMIZE THE NUMBER OF OCCURENCES, BUT CANNOT ALWAYS FORESEE THE BUMPS OR RIDGES IN ROAD SURFACES THAT PRECIPITATE THE INCIDENT. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE BRAKES ON OUR 2010 PRIUS HAVE REPEATEDLY HAD PROBLEMS. MOST HAVE OCCURED WITH MY WIFE DRIVING THE VEHICLE. SHE HAD TOLD ME SEVERAL MONTHS AGO ABOUT THE CAR FEELING LIKE IT WAS "SLIDING" OR THE BRAKES NOT BEING VERY EFFECTIVE FOR A SHORT TIME. I PASSED THIS OFF AS THE THE CAR BEING DIFFERENT THAN OTHER CARS SINCE IT WAS A HYBRID. THEN ABOUT 3 WEEKS AGO I HAD IT HAPPEN TO ME. WHILE TURNING AND GOING OVER A SMALL HUMP IN A DRIVEWAY ABOUT 15 MPH, THE BRAKES JUST SEEMED TO RELEASE FOR ABOUT A HALF SECOND AND I ALMOST RAN INTO AN IRON GATE. I CANNOT DESCRIBE THE OTHER EVENTS THAT MY WIFE HAS HAD IN DETAIL BECAUSE OCCURRED OVER THE LAST SEVERAL MONTHS AND SHE DOES NOT REMEMBER THE SPECIFIC DETAILS BESIDES THAT THEY HAPPENED OVER UNEVEN PAVEMENT WHILE APPLYING THE BRAKES. *CN

02/08/2010
Components: SERVICE BRAKES, AIR,ELECTRONIC STABILITY CONTROL
Incident Date: 10/12/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKNTDU8A0******
Summary

2010 TOYOTA PRIUS - DRIVING ON ALABAMA STATE HIGHWAY CLOSER TO NASHVILLE, TN WE HIT A DEER. THIS WAS ON OCT 12, 2009 AROUND 8:30 AM IN THE MORNING. THE ROAD WAS VERY EMPTY AND CLEAR VISIBILITY. THE DEER CAME IN FROM THE LEFT SIDE OF THE ROAD FROM THE ONCOMING TRAFFIC AND JUMPED INTO OUR LANE. I HAD CLEAR VISIBILITY OF THE DEER AND APPLIED SUDDEN BRAKES...WE HIT THE DEER AND HAD EXTENSIVE DAMAGE ON THE CAR. WE NEVER THOUGHT IT MIGHT BE AN ISSUE WITH THE CAR...BUT NOW WITH SO MUCH OF SCRUTINY GOING ON WITH THIS NEW PRIUS, WE DO WANT TO BRING TO THE ATTENTION OF YOUR ORGANIZATION THAT FROM DAY 1 OF PURCHASING THE CAR THE BRAKES ARE REALLY FUNKY. WE HAD AN SUV BEFORE AND COMPARED TO THAT THIS CAR IS VERY VERY SENSITIVE ON THE BRAKES. IF WE ARE GOING IN AT HIGH SPEED AND BRAKE SUDDENLY IT DOES NOT COME TO AN ABRUPT HALT AND WE ALWAYS THOUGHT THAT IS WAY THESE CARS WERE. I NEVER HAD A NEW CAR AND NEVER COULD IMAGINE SOMETHING LIKE A BREAK ISSUE. SO COMING TO THE DEER HIT I FEEL NOW IN HIND SIGHT THAT WE HAD ENOUGH TIME AND DISTANCE TO AVOID HIITTING THE ANIMAL AND COULD NOT STOP ON TIME. THE CAR TOOK AN EXTENSIVE DAMAGE AND WE GOT IT REPAIRED AT A TOYOTA DEALER SHIP IN NASHVILLE AND TOOK A RENTAL CAR HOME. THE CAR LOOKS GREAT LIKE A NEW ONE BUT THE BRAKE IS STILL THE SAME. ON LOW SPEEDS IF I BREAK IT FEELS LIKE I HAVE PLACED REALLY HARD/SLAMMED ON THE BRAKES AND ON HIGH SPEED THE CAR DEFINETLY NEEDS LOT OF TIME TO STOP *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

SHORTLY AFTER DATE OF PURCHASE OF MY PRIUS I HAVE REPORTED TO TOYOTA SERVICE DEPARTMENT ON NUMEROUS OCCASIONS THAT THE BRAKE SYSTEM FEELS FAULTY: THE BRAKES OFTEN LOCK OR DO NOT FUNCTION AT ALL WHEN THE CAR IS AT A SLIGHT INCLINE EITHER GOING UP OR DOWN A ROAD. THERE IS ALSO A CONSTANT HIGH PITCHED NOISE EMANATING FROM THE WHEELS. TOYOTA HAS CLAIMED THAT IT IS A "CHARACTERISTIC FEATURE" OF THE CAR AND HAVE BEEN UNABLE TO LOCATE THE ISSUE. TOYOTA HAS REVIEWED THIS ISSUE AT A MINIMUM OR 5 OR 6 TIMES AND HAVE NOT DONE ANY REPAIRS TO MY CAR AT ALL. THE CAR WAS PURCHASED AND IS ALWAYS TAKEN TO KEYES TOYOTA IN VAN NUYS, CA. I AM SUBMITTING A DATE BELOW WITH THIS FORM AS REQUESTED, BUT THE ISSUE HAS BEEN ONGOING FOR MANY MONTHS SINCE JUNE 2009. I SPECIFICALLY EXPRESSED MY CONCERN TO TOYOTA BECAUSE I OFTEN HAVE MY INFANT AND TODDLER NIECE AND NEPHEW IN THE CAR WITH ME. TOYOTA CLAIMED THERE IS NO REASON FOR CONCERN AND THAT THEY "COULD FIND NOTHING WRONG WITH THE CAR". *CN

02/08/2010
Components: SERVICE BRAKES, AIR
Incident Date: 11/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I HAVE BEEN HAVING BRAKING FAILURE SINCE THE FIRST WEEK I BROUGHT THE CAR HOME. I COMPLAINED ABOUT IT TO TOYOTA ARDMORE, WHERE I HAD BOUGHT THE CAR, AND ASKED THEM TO CHECK IT OUT. SPECIFICALLY, I FOUND IT DIFFICULT TO BRAKE ON WET SURFACES AFTER RAIN. BECAUSE I WAS BRINGING THE CAR IN THE FIRST WEEK I TOOK POSSESSION FOR ANOTHER ISSUE, I WAS TOLD THIS WOULD BE LOOKED INTO. AFTERWARD, I WAS TOLD THERE WAS NO PROBLEM. BUT THE ISSUE OF FAULTY BRAKING CONTINUED. MY SON WAS DRIVING THE CAR AND HIT A POTHOLE AND FOUND IT DIFFICULT TO REGAIN CONTROL OF THE CAR. THIS PAST WEEK WITH MAJOR SNOWFALL IN THE PHILADELPHIA REGION, THE CAR HAS BECOME VIRTUALLY UNDRIVABLE. IT HITS ICY PATCHES AND SKIDS FORWARD WHEN WE TRY TO BRAKE. I HAVE TWO ADDITIONAL MESSAGES WITH TOYOTA ARDMORE ASKING THEM TO ADDRESS THIS PROBLEM. I HAVE NOT YET HEARD BACK FROM THE, *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/22/2010
Crash: Yes
Fire: No
Summary

DRIVING ON SLIPPERY ROADS, BUT NOT UNPASSABLE, MY 2010 PRIUS BRAKING SYSTEM FAILED TO PROVIDE ANY ASSISTANCE IN PREVENTION OF SLIPPING INTO A PARKED VEHICLE IN MY LANE, RESULTING IN 2900+ DOLLARS OF DAMAGE, PLUS, SINCE THE BODY SHOP WAS UNABLE TO PROPERLY INSPECT THE DAMAGE WITHOUT TAKING THE CAR APART. I WAS FOUND AT FAULT FOR THIS ACCIDENT, FOR WHICH I FEAR MY INSURANCE RATES WILL RISE. I AM A SAFE DRIVER. NEVER HAVING HAD AN ACCIDENT BEFORE. I NEW THE CAR WAS NOT RESPONDING TO THE BRAKE PEDAL AS IT SHOULD, AND THAT WAS BEFORE THIS RECALL EVER CAME TO LIGHT. THE ACCIDENT HAPPENED ON JAN. 22, 2010. *CN

02/08/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY 2010 TOYOTA PRIUS WAS DELIVERED ON DECEMBER 15. I HAVE OBSERVED THAT THE BRAKE PEDAL DROPS ABRUPTLY AT TIMES WHILE SLOWING. I AM NOT SURE YET IF IT IS AFTER HITTING A BUMP OR JUST THE TRANSITION OF SPEEDS. IT IS VERY SUDDEN. IT MIGHT RESULT IN LOSS OF CONTROL IF ONE IS NOT AWARE OF THIS. *CN

02/07/2010
Components: UNKNOWN OR OTHER
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

I WAS DRIVING ON PLEASANT GROVE BLVD IN ROSEVILLE CA WITH A SPEED OF 44 MPH. IT WAS ABOUT 7:16 PM. ON MY RIGHT A SAW A BLACK CAT ON THE CURB AHEAD OF MY WALKING, TRYING TO MAKE IT'S WAY ACROSS PLEASANT GROVE BLVD. I MADE AN EMERGENCY STOP (DIDN'T HAVE TO COME TO A COMPLETE STOP) NOT TO HIT THE CAT. I PUSHED THE BRAKE PEDAL WITH FULL FORCE IN ORDER TO STOP IN TIME. THERE WAS NO ONE BEHIND ME AT THE TIME HAPPILY. HOWEVER, I NOTICED THAT THE ABS SYSTEM DIDN'T KICK IN AND HENCE MY BRAKES BLOCKED SHORTLY DURING THE EMERGENCY STOP. IN LA I HAD THIS HAPPEN TWICE TO ME THAT THE ABS DIDN'T KICK IN AND MY WHEELS BLOCK. IT'S EASILY REPEATABLE BY MAKING A STOP THAT REQUIRES A SHORT DISTANCE TO STOP. HAPPILY THIS IS HARDLY EVER NECESSARY, BUT I DON'T FEEL SAFE DOING IT. I HAVE DRIVEN TWO TOYOTA COROLLAS, THEY NEVER HAD THIS ISSUE AND ALWAYS THE ABS WORKED GREAT. IN THE 2010 TOYOTA PRIUS, THIS DOESN'T WORK WELL. IN ADDITION TO THE BRAKING ISSUES ON THE HIGHWAY, THIS IS ANOTHER PROBLEM WITH THE PRIUS BRAKE. IT MAKES ME FEEL INSECURE ON THE ROAD WITH THE PRIUS AND I DON'T ENJOY DRIVING IT DUE TO THESE ISSUES. IT'S JUST NOT SAFE! *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

I WAS DRIVING FROM L.A. TO ROSEVILLE CA ON I-5 NORTH IN MY NEW 2010 TOYOTA PRIUS. BECAUSE I WAS DRIVING AT NIGHT IT WASN'T VERY BUSY AND I HAD THE CRUISE CONTROL ON AT 65 MPH. IN THE DISTANCE I SAW SOME CARS PUSHING THEIR BRAKE PEDALS SO I WANTED TO BRAKE AS WELL A LITTLE TO 1) DEACTIVATE THE CRUISE CONTROL, 2) REDUCE SPEED. PUSHING IT VERY GENTLY, ABSOLUTELY NOTHING HAPPENED. THIS SCARED ME AND I PUSHED HARDER, THEN MY 2010 PRIUS STARTED BRAKING WAY MORE AGGRESSIVELY. I NOTICED ALONG THE WAY AND ALSO AFTER THIS THAT THIS BEHAVIOR IS CONSEQUENT. WHILE DRIVING ON THE HIGHWAY, I CANNOT USE THE BRAKE PEDAL TO RELEASE THE CRUISE CONTROL AND DIMINISH SPEED, BECAUSE NOTHING HAPPENS WHEN YOU PUSH THE BRAKE PEDAL GENTLY, IT TAKES A LITTLE TIME BEFORE IT REACTS. I FIND THIS DISTURBING, BECAUSE IN MY 2000 FORD CROWN VICTORY, EVEN THE VERY SLIGHTEST TOUCH ON THE BRAKE PEDAL ALREADY CAUSES THE CRUISE CONTROL TO TURN OFF AND VERY LIGHTLY DIMINISH SPEED. IN THE PRIUS IN ORDER TO ACHIEVE THIS I HAVE TO PRESS THE BRAKE PEDAL HARD, THEN AFTER SOME DELAY IT STARTS BRAKING FAST. IN THE BEGINNING I THOUGHT THIS IS NORMAL FOR THE PRIUS, BUT I FIND IT QUITE DISTURBING AND SOMETIMES SCARING. HENCE, I MUST TAKE WAY MORE DISTANCE TO CARS AHEAD OF MY ON THE HIGHWAY, BECAUSE I CANNOT BRAKE AS FAST AND STOP AS SOON AS THE OTHER CARS CAN. HONESTLY, IT IS VERY SCARY AND IT MAKES MY FEEL UNSAFE WHILE ON THE HIGHWAY WITH THE PRIUS. I AM DRIVING MY CROWN VICTORIA WHEN I AM DRIVING ON THE HIGHWAY NOW A DAYS. *TW *TR

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

ALL THREE DRIVERS OF OUR 2010 PRIUS HAVE REPEATEDLY EXPERIENCED THE FOLLOWING BRAKING PROBLEM: IF YOU DRIVE OVER A BUMP, POT HOLE OR MANHOLE COVER WHILE BRAKING NORMALLY AT SPEEDS UNDER 25 MPH, THE BRAKES FEEL AS IF THEY INSTANTANEOUSLY DISENGAGE FOR ABOUT 1 SECOND. NORMAL BRAKING SOON RETURNS, BUT THERE IS A DANGEROUS INCREASE IN BREAKING DISTANCE WHEN YOU NEED IT MOST. WE HAVE IDENTIFIED CERTAIN ROAD LOCATIONS IN OUR AREA WHERE THIS PROBLEM IS REPEATABLE EVEN UNDER DRY ROAD CONDITIONS. THIS PROBLEM HAS RESULTED IN A FEW CLOSE CALLS, BUT SO FAR, NO ACCIDENTS. HOWEVER, I AM ABSOLUTELY CONVINCED THAT A DEFECT SUCH AS THIS WILL RESULT IN SOME DRIVERS HAVING ACCIDENTS. *TW *TR

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

EXPERIENCED LOSS OF BRAKING WHILE DECELERATING ON A DOWN HILL SLOPE WITH RAMP FROM I-55 NORTH TO BAYLESS IN ST. LOUIS WHEN HITTING A POT HOLE IN THE 2010 PRIUS HYBRID. THE POTHOLE HAS SINCE BEEN FIXED AND HAVE NOT EXPERIENCED ANY PROBLEMS SINCE. *TW *TR

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WE HAVE TWICE EXPERIENCED A BRAKE CUT-OUT, WHERE WE ARE COMING TO A STOP SIGN WITH FOOT ON BRAKE AND HIT A BUMP/POT HOLE AND THE CAR LURCHES AHEAD AS THOUGH WE HAVE TEMPORARILY REMOVED OUR FOOT FROM THE BRAKE EVEN THOUGH WE HAVEN'T. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC,UNKNOWN OR OTHER
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN APPLYING THE BRAKES OVER A BUMPY OR METALLIC SURFACE, THERE IS A UNCOMFORTABLE DELAY UNTIL THE BRAKES "KICK IN". THIS HAS BEEN GOING ON FOR SOME TIME.

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

DRIVING AT VERY SLOW SPEED...BRAKING AT STOP SIGN BEHIND ANOTHER CAR; NEEDED TO HIT THE BRAKES--NOT QUITE "SLAM ON THE BRAKES" --AS I REALIZED I WAS CLOSER TO CAR IN FRONT OF ME THAN I'D THOUGHT. CAR IN FRONT OF ME PULLED AWAY AT THE SAME TIME (FORTUNATELY) AS MY CAR LURCHED FORWARD; I DIDN'T FEEL IT WAS GOING TO STOP; WHEN I THEN PROCEEDED CAR MADE HORRIBLE NOISES...SOUNDED I THOUGHT BOTTOM WAS GOING TO FALL OUT. HAVE EXPERIENCED THE SAME "NOT GOING TO STOP" FEELING A SECOND TIME SINCE. WHAT FOLLOWED? CALLED DEALERSHIP IMMEDIATELY; THEY SUGGESTED I COME IN FOR BRAKE CHECK, WHICH I DID FOLLOWING DAY. TOLD IT WAS GOING TO COST $125; WE DISCUSSED LIKELIHOOD THAT PROBLEM PROBABLY WOULDN'T HAPPEN FOR THE MECHANIC, I DECIDED AGAINST SPENDING MONEY FOR BRAKE CHECK UP WHEN SERVICE DEPT. TOLD ME IT WAS "JUST THE WAY PRIUS' ABS BRAKES WORK." WHEN I ASKED ABOUT THE NEWS REPORTS I'D HEARD ABOUT THIS BRAKING PROBLEM THEY DIDN'T KNOW ANYTHING ABOUT IT, POINTED TO ABSENCE OF INFO ON TOYOTA'S WEBSITE FOR SERVICE DEPARTMENTS AND SAID MEDIA OFTEN BLOWS THINGS OUT OF PROPORTION. CALLED TOYOTA CORP AND CASE MANAGER THAT RETURNED CALL TO ME HAD NO INFORMATION ABOUT MEDIA REPORTS I REFERRED TO. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

I'VE BEEN HEARING IN THE NEWS ABOUT THE POTENTIAL OF A BRAKING ISSUE WITH THE 2010 TOYOTA PRIUS. JUST WANTED TO LET YOU KNOW THAT I DEFINITELY NOTICED THIS ISSUE IN MY NEW PRIUS. APPROXIMATELY ONCE A MONTH, WHEN I'M BRAKING OVER AN UNEVEN OR SLIPPERY SURFACE, ESPECIALLY IF IT IS ONLY ONE SIDE OF THE CAR GOING OVER THE SLIPPERY SURFACE, WHILE I'M BRAKING, THERE IS A MOMENT LASTING LESS THAN A SECOND WHERE IT FEELS LIKE THE BRAKES DISENGAGE. (CAUSES YOUR HEART TO SKIP A BEAT WHEN IT HAPPENS.) I ALSO NOTICED A SEPARATE QUIRK THE OTHER DAY THAT I WANT TO PASS ON TO YOU. I'M NOT SURE IF THIS WAS DONE DELIBERATELY BY TOYOTA OR WHETHER THIS IS A DEFECT, HOWEVER, I BELIEVE MY SPEEDOMETER IS CALIBRATED SO THAT IT READS A SPEED THAT IS 2 MPH FASTER THAN MY ACTUAL SPEED. I NOTICED THIS WHEN I WENT ON A TRIP AND USED MY WIFE'S TOM TOM, WHICH USES ITS GPS SIGNAL TO MEASURE THE SPEED OF THE CAR. THE TOM TOM IS USUALLY SPOT ON IN MY WIFE'S ACURA. IN THE PRIUS, IT WAS INDICATING THAT MY TRUE SPEED WAS 2 MPH LESS THAN WHAT MY SPEEDOMETER INDICATED. I'M WONDERING IF THIS WASN'T SOMEHOW INTENTIONALLY DONE BY TOYOTA TO GET BETTER PERCEIVED GAS MILEAGE BY THE DRIVER. HAVING THE CAR GET OVER THE 50 MPG THRESHOLD IS A BIG MARKETING ADVANTAGE FOR THEM. GETTING OVER THIS THRESHOLD WOULD BE EASIER IF THE ACTUAL SPEED OF THE CAR WAS LESS THAN THE PERCEIVED SPEED. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

EXPERIENCED BRAKE "SLIPPAGE" ON 2010 PRIUS. "SLIPPAGE" OR QUICK TEMPORARY FEELING THAT BRAKE GAVE WAY OCCURRED WHILE DESCENDING A SMALL HILL WITH BUMPY PAVEMENT. OCCURRED ABOUT 6 TIMES WITHOUT INCIDENT. OCCURRED ALSO MORE RECENTLY ONCE ON ICY PAVEMENT. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/07/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

SINCE PURCHASING MY 2010 TOYOTA PRIUS, I HAVE HAD SERIOUS ISSUES AND SAFETY CONCERNS WITH THE BRAKING SYSTEM. WHEN YOU BRAKE AND HIT A BUMP OR POTHOLE OR LARGE DIP, THE BRAKE CUT OUT AND THE CAR IS NOT CONTROLLABLE UNTIL A FEW MOMENTS LATER. I REPORTED THIS TO THE DEALER AND WAS ASSURED IT WAS PERFORMING AS INTENDED AND NORMAL FOR AN ANTI-LOCK SYSTEM. HAVING USED ANTI-LOCK BRAKES FOR NEARLY 20 YEARS, I KNOW THIS TO NOT BE THE CASE AND STATED THIS. I NOW UNDERSTAND THIS PROBLEM IS WIDESPREAD. MY MOST RECENT EMAIL TO TOYOTA IS ATTACHED: DATE: FEBRUARY 7, 2010 11:46:13 AM EST DEAR I RECEIVED YOUR EMAIL ADDRESS THIS MORNING AND FELT I SHOULD FORWARD ON MY EARLIER EMAILS (REGARDING BRAKING PROBLEMS WITH MY 2010 PRIUS) TO COLONIAL TOYOTA DIRECTLY TO YOU - PLEASE FIND THEM BELOW. I UNDERSTAND THAT LATE FRIDAY TOYOTA CORPORATION ADVISED DEALERS THAT CORPORATE WOULD ANNOUNCE A FIX EARLY THIS WEEK. I HONESTLY WOULD HAVE PREFERRED TO HAVE LEARNED THIS FROM COLONIAL, THAN FROM THE NY TIMES. AS I EXPRESSED DURING MY SALES EXPERIENCE AND TROUBLES WITH CASH FOR CLUNKER PROGRAM - I UNDERSTAND THERE ARE CERTAIN THINGS AS A DEALER THAT YOU ARE NOT IN CONTROL OF, BUT I EXPECT AND WOULD APPRECIATE CLEAR AND TIMELY COMMUNICATION. MOREOVER, GIVEN THE SERIOUSNESS OF THIS AS A SAFETY CONCERN, I AM CONCERNED THAT THE SERVICE DEPARTMENT DID NOT AT LEAST OFFERING TO HELP LOOK INTO MY BRAKING ISSUE WHEN I VERBALLY REPORTED IT DURING SERVICE. INSTEAD, I WAS ASSURED IT WAS NORMAL FOR ANTI-LOCK BRAKES AND MY CLEAR STATEMENT THAT IT WAS SOMETHING I HAD NEVER ENCOUNTERED BEFORE, DESPITE OWNING ANTI-LOCK EQUIPPED CARS FOR THE PAST 19 YEARS WAS DISMISSED. I WOULD LIKE TO REITERATE MY REQUEST BELOW REGARDING BRINGING MY VEHICLE IN IMMEDIATELY TO FIX THE ISSUE (AND RELATED DAMAGE) AS SOON AS YOU ABLE TO AND PROVIDING A LOANER AT TOYOTA'S EXPENSE. I LOOK FORWARD TO HEARING FROM YOU AS SOON AS POSSIBLE. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THIS IS THE SECOND TIME MY CAR HAS HIT A POTHOLE IN THE ROAD AND THE BRAKES STOPPED WORKING. THE FIRST TIME I THOUGHT IT WAS JUST ME, BUT THE SECOND TIME I REALIZED IT WAS REALLY HAPPENING AND SCARY. I WAS HEADED SOUTHBOUND ON ROWENA BLVD IN LOS ANGELES, WAS STARTING MY DECELERATION WHEN I HIT THIS POT HOLE ON THE RIGHT SIDE OF THE ROAD. FOR ABOUT 2 SECONDS MY CAR STOPPED DECELERATING AND I COULD FEEL NO POWER ON THE BRAKE PADS, THEN SUDDENLY THE BRAKE POWER RETURNED. *TW

02/07/2010
Components: SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
Incident Date: 11/21/2009
Crash: No
Fire: No
Summary

FAULTY BRAKES ON 2010 PRIUS. I NOTICED WITHIN A WEEK OR SO AFTER PURCHASE IN NOVEMBER, 2009 THAT WHEN GOING OVER A BUMP OR POTHOLE IN THE ROAD AND I USED THE BRAKE PEDAL, THERE WAS A DELAY WHEREIN THE CAR SEEMED TO ACCELERATE OVER THE PROBLEM IN THE ROAD, NEARLY LEADING ME TO COLLISION WITH ANOTHER VEHICLE OR PEDESTRIAN. SINCE NOVEMBER IT'S BEEN A CONSTANT, FRIGHTENING PROBLEM. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

WE BOUGHT A 2010 PRIUS III AT THE END OF DECEMBER 2009. WE HAVE NOTICED A BRAKING PROBLEM AS FOLLOWS: WITH BRAKE PEDAL PRESSED, GOING OVER A BUMP, THE CAR WILL LUNGE FORWARD 1 TO 2 FEET, EVEN THOUGH THE BRAKE IS PRESSED AND CAR MOVING VERY SLOWLY. THIS HAS HAPPENED ABOUT 6 OR 7 TIMES, MOST RECENTLY 2/4/10. WE ARE CAREFUL TO STOP WITH SIGNIFICANT ROOM BEFORE A CAR AHEAD AT STOP LIGHTS AND INTERSECTIONS BUT CANNOT FORESEE ALL SITUATIONS. WE HAVE A TEENAGE DRIVER AND IT IS THEREFORE ESPECIALLY IMPORTANT THIS BE FIXED. WE HAVE REPORTED IT TO THE DEALER. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I PURCHASED A 2010 PRIUS ON JULY 23, 2009. I TOOK IT TO THE DEALER DECEMBER 14, 2009 WITH THE FOLLOWING COMPLAINT: REAR BRAKES WILL LOCK UP AND SLIDE WHEN TURNING CORNERS, THEY WILL ALSO LOCK UP WHEN BACKING SLOWLY. THE FIRST TIME THEY DID THAT I THOUGHT I HAD HIT SOMETHING. THE DEALER KEPT THE CAR OVERNIGHT. THE TECHNICIAN SAID HE COULD NOT DUPLICATE THE ACTION AND THE SHOP MGR. SPOKE WITH TOYOTA TECHNICIAN AND WAS TOLD THERE WERE NO KNOWN CONCERNS AT THAT TIME. SINCE THEN I HAVE CALLED SEVERAL TIMES ABOUT THE PROBLEM BUT NO ONE WOULD TAKE ME SERIOUS. *TW

02/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

1. I WAS DRIVING IN SAN FRANCISCO, CA ON CITY ROADS. IN BOTH EVENTS, I WAS BRAKING TO MINIMIZE THE IMPACT OF DRIVING OVER POTHOLES OR UNEVEN PAVEMENT (HOLES THAT WERE RECENTLY FILLED WITH ASPHALT) SEEN AHEAD. 2. WHEN THE BRAKES WERE APPLIED, THERE WAS A BRIEF, MOMENTARY SURGE IN POWER FOLLOWED BY NORMAL BRAKING. ON ONE OCCASION, A PASSENGER RIDING IN THE FRONT PASSENGER SEAT ALSO NOTICED THE SURGE AND COMMENTED ON IT. 3. NO CORRECTIVE ACTION HAS BEEN TAKEN SO FAR. AWAITING NEWS ON A POSSIBLE RECALL AND INSTRUCTIONS FROM CAR MARKER ON CORRECTIVE ACTIONS TO BE TAKEN. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I OWN A 2010 TOYOTA PRIUS WHICH I PURCHASED IN AUGUST 2009. WHEN I DRIVE DOWN A BUMPY HILL NEAR MY HOME, THE BRAKES TEMPORARILY FAIL TO HOLD IF I AM BRAKING WHILE GOING OVER THE BUMPS THEMSELVES. IT FEELS LIKE THE CAR IT TAKING OFF AFTER EACH BUMP. I BELIEVE I AM EXPERIENCING THE SAME PROBLEM AS OTHER PRIUS OWNERS ARE. THANK YOU FOR YOU ATTENTION TO THIS MATTER. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

BRAKES EITHER SLIP OR CAR LEAPS FORWARD WHEN BRAKES ARE ENGAGED AND CAR GOES OVER ROUGH OR SLIPPERY PAVEMENT OR A POTHOLE *TW

02/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

2010 PRIUS, LESS THAN 5000 MILES. ON THE I-5 (CA) GOING TO SAN FRANCISCO ON 12-24-09. ON A SLIGHT/MODERATE DOWNGRADE WITH CRUISE SET AT 70 MPH, THE CAR WAS BRAKING HARD AND WAS OVER 100 MPH BEFORE I REALIZED WHAT THE NOISE WAS - AND IMMEDIATELY TOOK IT OUT OF CRUISE AND BRAKED. IT CAME UNDER CONTROL. ON OR ABOUT 12-31-09 I WAS UNABLE TO ENGAGE CRUISE ON THE FREEWAY BUT THE FOLLOWING DAY IT ENGAGED NORMALLY. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN REVERSING, BRAKES OCCASIONALLY GRAB CAUSING OCCUPANTS TO JERK FORWARD. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE EXPERIENCED THE MOMENTARY LOSS OF BRAKES ON MY 2010 PRIUS NUMEROUS TIMES UNDER VARIOUS DRIVING CONDITIONS. ALL OF THE INSTANCES OCCURRED AT FAIRLY LOW SPEEDS AND I CONSIDERED IT MORE OF A NUISANCE OR " NATURE OF THE BEAST " THAN ANYTHING ELSE. ONCE WAS ON A LEVEL, DRY, RESIDENTIAL ROAD APPROACHING A STOP SIGN. ANOTHER HAS HAPPENED A NUMBER OF TIMES AT THE SAME SPOT (A RIGHT HAND TURN ONTO A RESIDENTIAL STREET - MY ROUTE HOME FROM WORK ). AND A COUPLE OF TIMES ON SNOW COVERED ROADS ( I ACTUALLY THOUGHT THOSE WERE VERY SHORT SKIDS BEFORE THE ABS ENGAGED) *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

LOSS OF BRAKING POWER (WEAK BRAKING) WHEN ROLLING OVER BUMPS, POT HOLES AND EVEN CRACKS IN THE PAVEMENT. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,UNKNOWN OR OTHER
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

1.I PURCHASED THIS 2010 PRIUS IN AUGUST 2010. I HAVE EXPERIENCED UNANTICIPATED ACCELERATION TWO TIMES SINCE THE LAST (INITIAL) SERVICE. ONCE WITH MY HUSBAND DRIVING ON ROUTE 17 AND THE OTHER TIME WHILE I WAS DRIVING ON A LOCAL ROAD. 2.AS I STATED IN MY SERVICE PAPERWORK WHEN THE CAR WAS FIRST SERVICED, THERE IS A PROBLEM WITH THE BRAKES. THEY DO NOT STOP ON UNEVEN ROAD SURFACES, SUCH AS POT HOLES, BUMPS, ETC. YOUR SERVICE DEPARTMENT SAID THAT THIS IS CAUSED BY THE ABS AND IT IS ?NORMAL?. OBVIOUSLY THERE IS STILL A PROBLEM. PLEASE ADVISE WHAT WILL BE DONE TO CORRECT THIS ISSUE. 3.WHEN START THE ENGINE FIRST THING IN THE MORNING (OR WHEN THE CAR HAS NOT BEEN DRIVEN FOR A WHILE) OFTEN, BUT NOT ALWAYS, IT MAKES A GRINDING NOISE WHEN STARTING *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKES SEEM TO FAIL WHEN BRAKING OVER A DEPRESSION IN THE ROAD OR WHEN BRAKING ON ICY PATCHES OF THE ROAD. THIS HAS HAPPENED AT LEAST FIVE TIMES IN DECEMBER, 2009 AND JANUARY/FEBRUARY 2010. PRIUS *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MOMENTARY LACK OF BRAKES DURING UNEVEN ROAD SURFACE. SITUATION HAS HAPPENED APPROXIMATELY FIVE TIMES. DURING BRAKING, EITHER UNEVEN SURFACE OR ON A DIRT ROAD, THE CAR FEELS LIKE IT LOSES ALL BRAKING FOR APPROXIMATELY 1-2 SECONDS. I FIRST THOUGH IT WAS THE ABS KICKING IN, BUT THERE IS NO PULSING JUST A LOSS OF BRAKING. DOES NOT HAPPEN ALL THE TIME. I NOTICED CONDITION WITHIN THE FIRST WEEK OF USE. DEALER SAID THAT IT WAS THE ABS AND NOTHING TO WORRY ABOUT *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

REGARDING MY 2010 TOYOTA PRIUS I PURCHASED IN NOVEMBER 2009: SOMETIMES ON ICY, SNOWY STREETS THERE HAS BEEN A DELAY AFTER I PRESS THE BRAKE PEDAL BEFORE THE ANTI-LOCK BRAKES ACTIVATE. THE CAR HAS JUST SKIDDED AT FIRST. THIS DELAY IN BRAKING HAS ALSO OCCURRED WHEN I HAVE APPLIED THE BRAKES ON BUMPY SURFACES. TOTAL INCIDENTS HAVE BEEN FIVE--THREE ON ICE, TWO ON BUMPY SURFACES. *TW *TR

02/07/2010
Components: POWER TRAIN
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A 2010 TOYOTA PRIUS, V MODEL, DELIVERED IN OCTOBER 2009. THE INCIDENT IS AFTER PARKING THE CAR FOR ABOUT 10 MINUTES, THEN RESTARTING, AND PUTTING THE CAR IN REVERSE... UPON BACKING OUT THE CAR WILL SURGE AND I HAVE TO PRESS THE BRAKE HARD TO STOP THE CAR, AT WHICH TIME THE CAR ATTEMPTS TO SPEED UP AND I HAVE TO MAINTAIN HARD PRESSURE ON THE BRAKE TO STOP THE CAR. THIS HAS HAPPENED TO THE CAR ABOUT 4 TIMES STARTING IN NOVEMBER 2009. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

MY 2010 TOYOTA PRIUS LURCHES FORWARD WHEN I BRAKE GOING OVER A BUMP, POTHOLE OR MANHOLE AND SOMETIMES SLIPPERY SURFACES. IT IS BRIEF. WE REPORTED IT TO THE DEALER AT AROUND 5000 MILES. THEY THOUGHT IT WAS THE ANTI-LOCK BRAKES BUT I HAVE DRIVEN A CAR WITH ANI-LOCK BRAKES FOR OVER TEN YEARS AND THIS FEELS DIFFERENT. I BOUGHT THE CAR IN JUNE 2009. *TW

02/07/2010
Components: UNKNOWN OR OTHER
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE OWNED A 2010 TOYOTA PRIUS FOR APPROXIMATELY SIX MONTHS. DURING THAT TIME I HAVE EXPERIENCED ON SEVERAL OCCASIONS (6-8 TIMES) A FEELING THAT THE CAR IS ACTUALLY LURCHING FORWARD WHILE I AM DRIVING AT LOW SPEEDS OVER ROUGH PAVEMENT AND APPLYING THE BRAKE. IN MY CASE THE LURCHING OF THE CAR HAPPENS ONLY WHEN I AM SLOWING DOWN TO MAKE A TURN. IT IS A FRIGHTENING EXPERIENCE WHEN YOU'RE APPLYING PRESSURE TO THE BRAKE AND YOUR CAR FEELS AS THOUGH IT IS ABOUT TO TAKE OFF. THE SENSATION LASTS FOR A SECOND OR TWO NEVERTHELESS IT'S STILL AS I SAID FRIGHTENING. WHEN I FIRST MENTIONED IT TO MY LOCAL DEALER THE RESPONSE WAS THAT IT'S THE ABS BRAKES AND IT'S NORMAL. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TOYOTA PRIUS 2010. MY CAR HAS A BRAKING PROBLEM , THE REAR WHEELS SEEM LIKE THEY ARE NOT HOLDING. IF YOU HIT A BUMP AND THE WHEELS ARE IN THE AIR =THEN GRABS THE GROUND . I THOUGHT THAT I WAS HITTING POT HOLES CAUSING THIS BUT THERE WAS NONE TO SEE . *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A PROBLEM WITH MY TOYOTA PRIUS 2010 BRAKING SYSTEM. BRAKE FAILS SOMETIMES ON STOP SIGNS. THE BRAKE CONTROL IS LOST FOR A FEW SECONDS AT THAT TIME. I FEEL LIKE THE CONTROL IS LOST. THE VEHICLE MOVES FORWARD AND STOP. I SPOKE WITH MY NEIGHBORHOOD DEALER WHO INFORMED ME THAT TOYOTA IS WORKING ON THIS ISSUE AND NOTHING CAN BE DONE UNTIL A RECALL IS ISSUED FOR THIS PROBLEM. *TW *TR

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I NOTICED MY BREAKS WOULD NOT FUNCTION PROPERLY WHEN I TRIED TO STOP ON UNEVEN PAVEMENT OR WET PAVEMENT. MY HUSBAND LATER DROVE THE CAR AND THOUGHT WE GOT HIT FROM BEHIND WHEN HE TRIED TO BREAK. THE CAR SURGES FORWARD BEFORE IT STOPS. I TOOK THE CAR TO THE DEALERSHIP IN LATE NOVEMBER-DECEMBER FOR THE PROBLEM THEY TELL ME THE BRAKES FUNCTION PROPERLY. I HAVE SINCE SCHEDULED ANOTHER APPOINTMENT, THEY DID NOT SEEM TO CARE THAT A BRAKE ANNOUNCEMENT HAD BEEN MADE ON MY PRIUS. I EXPLAINED TO THEM THAT IF THEY DID NOT WANT TO FIX OR ADDRESS MY PROBLEM, THAT WHEN I HIT SOMEONE BECAUSE MY CAR DOES NOT STOP AND SURGES FORWARD, I WILL SUE TOYOTA. I AM CONSIDERING FILLING FOR LEMON LAW. I FEEL VERY UNSAFE. I DRIVE MY CHILDREN TO SCHOOL EVERYDAY AND FEEL THAT TOYOTA DOES NOT SEEM TO CARE IF THE PRIUS BRAKES FUNCTION PROPERLY. *TW

02/07/2010
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE BRAKING ON ROADWAY THAT HAS A MANHOLE OR A PATCH IN THE ASPHALT THAT IS NOT EXACTLY LEVEL WITH THE REST OF THE ASPHALT, THE TIRES FEEL LIKE THERE IS NO TRACTION AND THE CAR FEELS LIKE IT IS HYDROPLANING. I HAVE EXPERIENCED THIS WHILE DRIVING ON TWO SPECIFIC ROADS AND NOW I TRY TO AVOID THE AREAS TO PREVENT THE FEELING OF HAVING NO CONTROL OVER THE CAR. IT FEELS LIKE THE CAR LURCHES FORWARD AND HAS NO TRACTION. THIS HAPPENS ON DRY ROADS. IT IS VERY FRIGHTENING WHEN IT HAPPENS. I FIRST NOTICED IT WHEN I FIRST PURCHASED THE CAR IN JULY AND IT HAS CONTINUED TO HAPPEN. *TW

02/07/2010
Components: UNKNOWN OR OTHER
Incident Date: 09/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I BOUGHT A 2010 PRIUS IN AUGUST 2009. WHEN I APPLY THE BRAKES ON A BUMPY ROAD THERE IS A LOSS OF BREAKING FOR A SHORT TIME. IT FEELS LIKE A SURGE IN ACCELERATION BEFORE THE BRAKES WORK AGAIN. I DO NOT KNOW IF IT IS A SAFETY ISSUE BUT IT IS VERY DISCONCERTING. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

EXPERIENCED LACK OF BRAKING WHEN MY 2010 PRIUS WAS GOING OVER BUMPY TERRAIN. I WAS PRESSING ON THE BRAKE AS I WAS APPROACHING AN INTERSECTION, AND NO BRAKING WAS OCCURRING UNTIL THE CAR REACHED SMOOTH GROUND AGAIN. INSTEAD IT FELT LIKE I WAS SKIDDING, AND THE BRAKE PEDAL JUST VIBRATED BACK AT ME. I CAN CONFIRM THAT THE PROBLEM BEING REPORTED IN THE NEWS MEDIA IN JAPAN, IS IN FACT, A REAL PROBLEM. WHEN I HEARD ABOUT IT ON THE NEWS, I REALIZED, HEY, I EXPERIENCED THAT. I WOULD ENCOURAGE A RECALL. IT IS A LEGITIMATE PROBLEM THAT DOES INDEED SOMETIMES OCCUR IN THE SITUATION I DESCRIBED. IT IS SCARY. *TW

02/07/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SOON AFTER I GOT MY 2010 PRIUS IN AUGUST, I EXPERIENCED A BRAKING PROBLEM. THIS HAS HAPPENED ABOUT 8 MORE TIMES SO FAR. WHILE BRAKING AS I SLOWLY APPROACH A STOP SIGN OR LIGHT, IF I SIMULTANEOUSLY GO OVER A BUMP OR BREAK IN THE ROAD, THE CAR WILL LURCH FORWARD A COUPLE OF YARDS REQUIRING ME TO PUSH HARDER ON THE BRAKE WHICH THEN STOPS THE CAR. THIS PROBLEM HAS ALSO HAPPENED 2 TIMES IN THE LAST WEEK WHILE DRIVING SLOWLY AND THEN BRAKING WHEN I ENCOUNTER ICE ON THE ROAD. LUCKILY, NO CARS HAVE BEEN DIRECTLY IN FRONT OF ME WHEN THIS HAS HAPPENED. I HAVE NOT REPORTED THIS TO TOYOTA BECAUSE I HAVE NOT YET SERVICED MY CAR. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/31/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SINCE I PURCHASED THE VEHICLE, THE BRAKE SEEM TO HAVE PROBLEMS ENGAGING; IT IS SLUGGISH AND I HAVE TO DEPRESS DOWN HARD ON THE PEDAL TO ENGAGE THE BRAKES. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS HAS "JUMPED FORWARD" THREE TIMES SINCE PURCHASE TWO WEEKS AGO. TWICE WHEN TRAVELING OVER A POT HOLE WITH MY FOOT APPLIED TO THE BRAKE AND ONCE WHEN BRAKING OVER A SPEED BUMP ON A SIDE STREET. THE CAR FELT LIKE IT ACCELERATED AND THAT I WAS NOT IN CONTROL OF THE VEHICLE. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

SINCE I PURCHASED MY 2010 PRIUS IN AUGUST 2009 I HAVE FELT THE CAR HAD BRAKING ISSUES, I.E. BRAKES SEEM TO NOT ENGAGE MOMENTARILY WHEN BRAKES DEPRESSED AS WELL AS BRAKES SEEM TO GO IN AND OUT WHEN I INITIALLY START UP THE CAR. I THOUGHT IT WAS JUST THE NEW CAR WHICH I HAVE NOT GOTTEN USED TO AND THAT IT NEEDS TO BE BROKEN IN. I HAVE NOT DRIVEN THE CAR SINCE LATE DECEMBER DUE TO FEAR OF PROBLEMS IN THE RAIN. I HAVE HAD TO PURCHASE ANOTHER CAR EARLY JANUARY IN THE MEAN TIME. *TW

02/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS. THIS WEEK, TOYOTA IS SUPPOSED TO ANNOUNCE WHETHER THE 2010 PRIUS WILL BE RECALLED FOR PROBLEMS WITH ITS BRAKING SYSTEM. I BROUGHT MY PRIUS ON SEPTEMBER 4, 2009 FROM SAN FRANCISCO TOYOTA. I HAVE THE PROBLEM THAT HAS BEEN DESCRIBED IN THE MEDIA: THOUGH I HAVE NOT DRIVEN IT IN RAINY CONDITIONS, THE BRAKING SYSTEM FAILS WHEN I HIT A POT HOLE WHILE APPLYING THE BRAKES. THERE IS A HILL NEAR MY HOME THAT I DRIVE MOST EVERY DAY. IT HAPPENS IN THE SAME PLACE EVERY TIME: I AM HEADED DOWNHILL TOWARD A STOP SIGN; I HIT THE POT HOLE AND FOR A SECOND MY CAR FEELS AS THOUGH IT WERE HYDRO PLANING--I HAVE ABSOLUTELY NO CONTROL. I DIDN'T THINK TO COMPLAIN ABOUT THIS BEFORE I BEGAN HEARING THE NEWS. I DON'T DRIVE VERY MUCH IN THE CITY AND IT WAS ONLY IN THIS ONE SPECIFIC PLACE THAT THE BRAKE SYSTEM SEEMED TO FAIL. BUT IT IS TERRIFYING TO FEEL THAT YOUR CAR IS OUT OF CONTROL. IF I DROVE MY PRIUS MORE I AM CERTAIN I WOULD BE EXPERIENCING THIS DESIGN FLAW MORE. I ENCOURAGE NHTSA TO BRING ITS REGULATORY WEIGHT TO BEAR TO FORCE TOYOTA TO FIX THIS PROBLEM--WHICH IT HAS FOR 2010 PRIUS'S SOLD AFTER JANUARY 2010. I WOULD LIKE THE SAME SAFETY MEASURES TAKEN FOR THOSE OF US WHO HAVE DEFECTIVE AND POTENTIALLY DANGEROUS VEHICLES, BUT WHO BOUGHT OUR PRIUS'S BEFORE JANUARY 2010. *TW

02/07/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 PRIUS AND HAVE EXPERIENCED SURGES WHEN COMING TO A STOP ON SNOW OR ICE. I HAVE ALMOST HIT THE CAR IN FRONT OF ME SEVERAL TIMES. THIS IS DANGEROUS AND SHOULD BE FIXED *TW

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Summary

TOYOTA PRIUS ANTILOCK BRAKES STOP BRAKING AFTER A DISTURBANCE SUCH AS A SLIPPERY SPOT, OR POTHOLE. THIS OCCURS QUITE FREQUENTLY AND IS LIKELY TO CAUSE AN ACCIDENT. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I BOUGHT MY 2010 TOYOTA PRIUS IN THE SUMMER OF 2009 AND ON THE 2ND DAY OF OWNERSHIP WHEN I WAS BRAKING TO MAKE A LEFT TURN ON TO MY STREET WHERE I LIVE THE CAR INCREASED IN SPEED UP WHEN I WAS MAKING MY TURN WHILE BRAKING OVER A BUMPY SURFACE IN THE ROAD.YHIS CONDITION ONLY HAPPENS WHEN THE ROADWAY HAS IMPERFECTIONS AND IS ROUGH.I HAD TOLD THE DEALER ABOUT THIS CONDITON AND THEY SAID IT WAS THE SENSORS AND IT WAS A NORMAL CONDITON WHICH I THINK IS DANGEROUS BECAUSE THIS HAPPEND WHEN I WAS BEHIND ANOTHER CAR AND CAME CLOSE TO HITTING THE CAR IN FRONT OF ME. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 TOYOTA PRIUS HAS BEEN HAVING BRAKING ISSUES. IT HAS HAPPENED 4 TIMES THAT WHEN I AM STOPPING AND HIT A BUMP THE BRAKES SEEM TO NOT ENGAGE. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

THE BRAKES ON MY 2010 PRIUS HAVE A PROBLEM WHEN GOING SLOWLY OVER UNEVEN, BUMPY ROAD CONDITIONS. THE CAR SEEMS TO LURCH FORWARD DURING THE BRAKING SEQUENCE. IT IS VERY STARTLING. LUCKILY NO ONE HAS BEEN IN FORNT OF ME, CLOSE ENOUGH TO MAKE CONTACT. IT HAS HAPPENED 5 TIMES. I CANNOT PREDICT WHEN IT WILL OCCUR. WHEN I FIRST TOLD THE SERVICE DEPT AT DEALERSHIP, WITHIN 2 WEEKS OF OWNING CAR, THEY SIAD IT'S JUST SOMETHING TO GET USED TO WITH THE BRAKING SENSOR OR SOMETHIONG AND IT ISN'T ACTUALLY ACCELERATING FORWARD. I MENTIONED IT AGAIN LAST WEEK AFTER THE ISSUES WITH THE OTHER CARS ACCELERATORS, AND THE SERVICE DEPT SAID I HAVE TO REPLICATE IT WITH THEM, TO ADDRESS IT. I CALLED THEM AFTER INFO WAS BROADCAST ON THE RADIO, AND THEY SAID THEY HAD NOT HEARD ANYTHING. NOW I HEAR IN THE NEWS THAT THEY KNEW OF THIS PROBLEM AND ALMOST EXACTLY DESCRIBE IT AS I EXPERIENCE IT. I DRIVE OVER THIS TYPE OF ROAD DAILY, AND AM TRYING TO AVOID AS MUCH AS POSSIBLE. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 PRIUS. HAVE A NUMBER OF INCIDENTS THAT AT FIRST THOUGHT THE STABILITY SYSTEM BUT NOW UNDERSTAND THAT IS NOT SO. HAS HAPPENED A FEW TIMES. WHEN GOING AROUND A CORNER ON WET ROAD AND APPLIED BRAKE HAD THIS LURCH FORWARD MOVEMENT. HAPPENED AGAIN ONCE ON ICE AND AGAIN WHEN GOING FROM ASPHALT TO SLIGHTLY RAISED BRICK ROAD AND WAS APPLYING BRAKES. WAS APPLYING BRAKES IN ALL INCIDENTS. IN ADDITION ON NUMEROUS OCCASSIONS HAVE STARTED CAR WITH THE BRAKE RECESSED. PLACED CAR IN REVERSE AND NOW THE BRAKE PEDDLE BECOMES TIGHT AND THEN NO LONGER SMOOTH BRAKING AND JERKY. TURNED OFF THE CAR AND RESTARTED AND IT CORRECTED ITSELF TO NORMAL. THIS HAS HAPPENED IN MANY DIFFERENT MONTHS BUT TWICE IN THE MONTH OF FEBRUARY. ONCE WITH TURNING THE CAR ON AND TIGHT ABNORMAL BRAKE AND ONCE WITH THE LURCH WHILE DRIVING AND APPLYING BRAKE ON CHANGE OF PAVEMENT *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

MOMENTARY LOSS OF BRAKING DURING A TURN OR COMING UPON A SPEED BUMP. HAS HAPPENED 4 TIMES SINCE PURCHASE OF VEHICLE. 6/6/09 *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 PRIUS WHEN I GO OVER BUMPS THE BRAKES WILL NOT ENGAGE RIGHT AWAY WHEN I DEPRESS THE PEDAL *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

HAVE EXPERIENCED THE 2010 PRIUS BRAKE CONDITION SEVERAL TIMES *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

TOYOTA PRIUS 2010 - BREAKS FAILED TO STOP CAR ON 3 SEPARATE OCCASIONS DURING THE PAST MONTH. EACH OCCURRENCE WAS AT AN INTERSECTION (ROADS EACH TIME WERE PLOWED FOR SNOW, BUT STILL A BIT SLICK). THE CAR EVENTUALLY STOPPED DUE TO THE VEHICLE SLOWING DOWN, BUT STILL NOT BREAKING. ONE OCCURRENCE WAS AT AN INTERSECTION WHERE THE CAR DID NOT BREAK AT A RED LIGHT AND I QUICKLY TURNED THE WHEEL TO THE RIGHT TO PROCEED ONTO A SIDE ROAD. I HAVE CALLED THE SERVICE DEPARTMENT AT THE TOYOTA DEALERSHIP (WHERE THE CAR WAS PURCHASED LAST FALL), AND HAVE NOT RECEIVED A RESPONSE. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

BRAKES ARE UNRESPONSIVE AT TIMES, IT JERKS DURING SLOW AND STEADY APPLICATION OF BRAKES ON ROUGH OR SLICK ROAD SURFACES. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,VISIBILITY
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY TOYOTA PRIUS HAS THE PROBLEM THAT HAS BEEN REPORTED IN THE NEWS. THE VEHICLE HAS BRAKE/STABILITY CONTROL ISSUES AS SOON AS ONE OF THE WHEELS LEAVE THE SUFACE OF THE ROAD. THE ANTI-LOCK "SYSTEM" SEEMS TO BE TOO AGGRESSIVE AND THEREBY IS DANGEROUS. THERE IS NOTHING THAT THE DRIVER CAN DO TO AVOID THIS. IT IS A TRACTION-CONTROL/BRAKE ISSUE. ALSO, REAR VISION IS ABOUT AS BAD AS LOOKING OUT THE REAR OF THE OSCAR MAYER WEINER MOBILE. THE SIDE MIRRORS NEED MORE REAR VISION. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MOMENTARY BRAKE LOSS. 2010 PRIUS, MFG. DATE 12/09. PURCHASE DATE 2/1/10. LOW SPEED SLOWING DOWN WITH LIGHT BRAKING FOR STOP LIGHT. HAPPENED OVER A MAN HOLE COVER (I THINK). WHEN IT FELT LIKE THE BRAKES QUITE MOMENTARLY. *CN

02/06/2010
Components: SERVICE BRAKES, AIR,SERVICE BRAKES, ELECTRIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ON SEVERAL OCCASIONS MY 2010 PRIUS HAS FAILED TO STOP IMMEDIATELY WHEN I HAVE APPLIED THE BRAKE AT SLOW SPEEDS. THIS HAS OCCURRED WHILE ON ICE SURFACES AS WELL AS CLEAR SURFACES. THERE IS JUST A FRACTION OF A SECOND DELAY BEFORE THE BRAKES TAKE HOLD. FORTUNATELY THERE HAS NOT YET BEEN AN ACCIDENT BUT IF I WERE TO HAVE HAD LESS SPACE BETWEEN ME AND THE CAR AHEAD, THERE WOULD HAVE BEEN A CRASH. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

HALFWAY DOWN A HILL IN THIS VERMONT VILLAGE IS A RIGHT TURN THAT GOES UPHILL. I HAVE DRIVEN THIS IS IN WINTER WEATHER IN MANY DIFFERENT VEHICLES FOR OVER 40 YEARS. ON THIS DAY THERE WAS SNOW ON THE ROAD SO I WAS DRIVING SLOWLY GOING DOWN THE HILL AND WAS GOING TO MAKE THE RIGHT HAND TURN BUT WHEN I APPLIED THE BRAKES THEY REACTED UNLIKE ANY OTHER CAR I HAVE DRIVEN IN THOSE CONDITIONS AND JUST SEEMED TO CAUSE ME TO SLIDE INSTEAD OF SLOWING DOWN. AT THAT POINT I DECIDED NOT TO TURN AND CONTINUED CAREFULLY DOWN THE HILL. FORTUNATELY THERE WERE NO VEHICLES IN FRONT OF ME OR I FELT I MIGHT HAVE SLID INTO THEM. LATER THAT WEEK I CALLED AND TALKED TO THE TOYOTA SERVICE MANAGER WHERE I HAD BOUGHT THE CAR. HE SAID HE WASN'T AWARE OF ANY PROBLEM WITH BRAKES, THAT HE HAD A PRIUS, ALTHOUGH AN OLDER MODEL, AND HADN'T HAD ANY PROBLEM. HE HAD HEARD FROM ONE OTHER PERSON WITH A BRAKING COMPLAINT ON THE 2010 MODEL. I ASKED HIM TO INFORM ME IF HE FOUND OUT ANYTHING BUT I NEVER HEARD FROM HIM. THE CONDITION WAS SERIOUS ENOUGH FROM MY POINT OF VIEW THAT SINCE I HAVE A SECOND CAR I HAVE NOT USED THE PRIUS IN INCLEMENT WEATHER. I WOULD CONSIDER THIS, IN LIGHT OF RECENT DISCLOSURES, TO BE A VERY SERIOUS AND UNSAFE CONDITION TO PUT ME, ME FAMILY AND OTHERS ON THE HIGHWAY AT RISK AND WOULD HOPE THAT A RECALL AND RESOLUTION TO THIS PROBLEM WOULD BE QUICK AND FORTHCOMING. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE DRIVING ON 2/5/10 IN SNOWY CONDITIONS AT ABOUT 15 MPH, I SLID THROUGH A STOP LIGHT IN MY 2010 PRIUS. I WAS DRIVING CAUTIOUSLY, APPLIED MY BRAKES EARLY, KNOWING THE LIGHT MIGHT CHANGE. IT CHANGED TO YELLOW AND I HAD NO BRAKES AND SLID INTO THE INTERSECTION AS THE LIGHT TURNED RED. I HAVE HAD ANTI-LOCK BRAKES IN MY LAST TWO CARS AND HAVE HAD MY ABS ENGAGE PREVIOUSLY ON MY 2010 PRIUS. DURING THIS EVENT, NO BRAKING OF ANY SORT TOOK PLACE EVEN THOUGH I HAD THE BRAKE PEDAL DEPRESSED. FORTUNATELY, I WAS NOT HIT BY OTHER CARS IN THE INTERSECTION. I HAVE NOT HAD THE PROBLEM EXAMINED YET, BUT WILL BE TAKING MY PRIUS TO THE DEALER. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/25/2009
Crash: No
Fire: No
Summary

I OWN A 2010 PRIUS. THE DAY AFTER THE PURCHASE, THE BRAKES WOULD GRAB WHEN IN REVERSE AS BRAKES WERE APPLIED. I RETURNED TO THE DEALER WHO SAID THEY COULD FIND NOTHING WRONG AND WAS PERHARS DUE TO A LITTLE RUST ON THE ROTORS AND AND TO RETURN IN PROBLEM RECURRED. THE GRABBING AND JERKING CONTINUED WHILE BRAKING IN REVERSE AT LOW SPEED AND I AGAIN RETURNED TO DEALER. THIS TIME THEY SAID IT COULD BE DUE TO INTERACTION BETWEEN THE MECHANICAL BRAKE AND THE THE REGENERATIVE BRAKE BUT HAD NO IMPROVEMENTS TO OFFER. THE PROBLEM CONTINUS TO DATE. IT DOES NOT HAPPEN WHEN GOING FORWARD . HOWEVER, I THOUGHT YOU MIGHT BE INTERESTED AS IT MAY INDICATE A GENERAL SOFTWARE ERROR IFOR CONTROLLING THE INTERACTION BETWEEN BRAKING MODES. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE TRAVELING OVER A SPEED BUMP AND APPLYING BRAKES, BRAKES MALFUNCTION FOR A PERIOD OF TIME. WHILE TRAVELING TO CAR DEALERSHIP AND COMING TO A STOP TO MAKE A TURN, THE ROAD WAS UNEVEN, AND THE BRAKES AGAIN DID NOT FUNCTION IMMEDIATELY. ON BOTH OCCASIONS, NO CARS WERE DIRECTLY IN FRONT OF MAY CAR. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Summary

I STEPPED ON BREAK PADEL ON MY 2010 TOYOTA PRIUS ON A BUMPPY UNEVEN ROAD BUT THE CAR DIDN'T STOP PROPERLY AND SLIPPED A FEW FEET INSTEAD. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WAS DRIVING MY 2010 PRIUS APPROXIMATELY 20 MPH ON AN ICY ROAD. BECAUSE IT WAS ICY, I STARTED BRAKING VERY EARLY BEFORE COMING TO A STOP SIGN. THERE WAS NO RESPONSE FROM THE BRAKES AT ALL. I BLEW THROUGH THE STOP SIGN OUT ONTO A 40 MPH ROAD. I WAS ONLY ABLE TO AVOID A COLLISION BY STEERING AWAY FROM CARS. I APPLIED THE BRAKES THE ENTIRE TIME, WHICH WAS SEVERAL SECONDS AND THE BRAKES NEVER ENGAGED. THE NEXT TIME I USED THE BRAKES, THEY WORKED. INITIALLY I THOUGHT THAT THE REASON THE CAR DID NOT SLOW DOWN WAS BECAUSE IT DID NOT HAVE ANY TRACTION DUE TO THE ICY CONDITIONS. BUT AFTER THINKING ABOUT IT, I DID HAVE TRACTION BECAUSE I WAS ABLE TO STEER QUITE WELL AND SUDDENLY CHANGE DIRECTIONS WITHOUT ANY SLIPPING AT ALL. THIS DID NOT MAKE SENSE TO ME UNTIL I READ ABOUT THE BRAKING PROBLEMS. MY HUSBAND HAS EXPERIENCED THE CAR LURCHING FORWARD WHEN APPLYING THE BRAKES ON A SLIPPERY OR UNEVEN SURFACE MANY TIMES. HE APPLIES THE BRAKE AND THE CAR LURCHES FORWARD BEFORE THE BRAKES ENGAGE. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I HAVE A 2010 TOYOTA PRIUS; PURCHASED NEW ON 3 JAN., 2010. I NOW HAVE ABOUT 4400 MILES. RECENTLY IN THE NEWS I'VE HEARD LOSS OF BRAKING COMPLAINTS. MY COMPLAINT IS THE OPPOSITE. SOMETIMES WHEN TRAVELING VERY SLOWLY BACKWARDS OR VERY RARELY SLOWLY FORWARD AND I PRESS LIGHTLY ON THE BRAKES THEY GRAB AS THO I PRESSED HARD FOR AN EMERGENCY STOP. THIS HAS HAPPENED ABOUT 10 TIMES. THIS HAS YET TO OCCUR WHEN TRAVELING AT SPEEDS ABOVE ABOUT 5 MPH. THIS OCCURS USUALLY WHEN BACKING AND USUALLY WHEN THE CAR IS COLD. IF IT HAPPENS IT USUALLY HAPPENS MULTIPLE TIMES IN JUST ONE ATTEMPT TO BACK OUT OF A PARKING SPOT. *CN

02/06/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

PRIUS PURCHASED NOV 2009: AT LEAST INCIDENTS OF CAR LURCHING FORWARD SIGNIFICANTLY AND MOMENTARY SENSE OF LOSS OF CONTROL WHEN BRAKING ON UNEVEN SURFACE. OCCURED IN DEC 09,JAN 10, AND FEB 10. HAD A PEDESTRIAN BEEN CROSSING ILLEGALLY, THE PERSON COULD'VE BEEN HIT BEC I COULD NOT PREVENT OR CONTROL THAT LURCHING. THIS IS A DANGEROUS SITUATION. I FEEL I CANNOT DRIVE MY CAR SAFELY. I NEED MY CAR FOR WORK. I PHONED MY TOYOTA DEALER WHO SAID TO BRING IT IN FOR EVALUATION,BUT THEY SOUND TENTATIVE. I WANT A SOLUTION AND DON'T WANT TO BE MAKING NUMEROUS TRIPS FROM MY RURAL TOWN TO THE CITY DEALER FOR GUESSES. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

OCCASSIONAL VERY BRIEF LOSS OF BRAKING WHEN GOING OVER UNEVEN PAVEMENT, SPEED BUMPS OR TRAFFIC CALMING DEVICES AT A SLOW SPEED. NO INJURIES OR COLLISIONS AS A RESULT. HAVE NOT CONTACTED DEALER YET BUT AM AWAITING POTENTIAL RECALL NOTICE. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED THE BRAKING PROBLEM. WHEN BRAKING WITH THE FOOT OFF OF THE GAS PEDAL, THE CAR WILL LUNGE FORWARD WITH ACCELERATION. IT WILL STOP WHEN I HIT THE BRAKES HARDER. THIS IS HAPPENING ON DRY PAVEMENT. THIS HAS HAPPENED ON 3 SEPERATE OCCASSIONS. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I OWN A 2010 TOYOTA PRIUS. WHEN I APPROACH A POTHOLE OR ROUGH PATCH IN THE ROAD AND APPLY THE BRAKES AS I AM DRIVING OVER IT, THE BRAKES SLIP AND THE CAR LURCHES FORWARD. THIS HAS OCCURRED SIX TIMES SINCE I PURCHASED THE VEHICLE IN SEPTEMBER OF 2009. I TOOK THE CAR TO TOYOTA OF SANTA MONICA ON FEBRUARY 5,2010. THEY RAN A DIAGNOSTIC TEST AND CONCLUDED THAT NOTHING WAS FAULTY WITHIN THE BRAKING SYSTEM. THIS IS THE SAME DAY EVERY NEWS ORGANIZATION IN THE WORLD WAS REPORTING THAT TOYOTA ADMITTED THERE IS A SOFTWARE PROBLEM IN THE ABS BRAKING SYSTEM AND WAS REPAIRED ON 2010 PRIUS MODELS BUILT FROM JANUARY 2010. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE BRAKING, RIGHT FRONT WHEEL HIT A SMALL POTHOLE AND BRAKES DISENGAGED FOR A SPLIT SECOND. *CN UPDATED 9/29/11*CW

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/18/2009
Crash: No
Fire: No
Summary

I EXPERIENCE A LOSS OF BRAKES AT LEAST TWO OR THREE TIMES A DAY WITH MY 2010 PRIUS. THIS HAPPENS EVERYTIME I PRESS ON THE BRAKE AND HIT A BUMP IN THE ROAD. I LIVE IN NEW ORLEANS AND OUR ROADS ARE NOTORIOUSLY BUMPY SO I LOOSE MY BRAKES OFTEN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE BACK IN NOVEMBER. THE DEALER REFUSED TO DO ANTHING ABOUT IT, SAYING THAT IT WAS ACTING HOW IT WAS DESIGNED. I HAVE NEVER OWNED A VEHICLE THAT LOOSES IT BRAKES WHEN THE CAR HITS A BUMP. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

1) WHILE DRIVING MY NEW 2010 TOYOTA PRIUS STRAIGHT AHEAD AT APPROXIMATELY 10-15 MPH ON A DRY, SUNNY DAY, I HIT THE BRAKES HARD TO STOP AT A RED LIGHT. THE CAR SKIDDED LOUDLY ENOUGH THAT SEVERAL BYSTANDERS LOOKED AT ME. THIS WAS CLEARLY A FAILURE OF THE ANTI-LOCK BRAKING SYSTEM. I RECENTLY BROUGHT THE VEHICLE TO MY TOYOTA DEALER (TOYOTA SANTA CRUZ), WHICH INSPECTED THE BRAKES AND DECLARED THEM TO BE FINE. THIS PROBLEM HAS NOT RECURRED, THOUGH I HAVE NOT HAD TO APPLY THE BRAKES IN SUCH A STRONG MANNER SINCE THAT ONE INCIDENT. 2) ON TWO SEPARATE OCCASIONS, WHILE DRIVING THE SAME PRIUS AT VERY SLOW SPEEDS (PERHAPS 5 MPH) SHORTLY AFTER STARTING THE CAR, MY WIFE GENTLY APPLIED THE BRAKES; THE VEHICLE JERKED ALMOST TO A STOP. IN OTHER WORDS, A GENTLE APPLICATION OF THE BRAKE PEDAL LED TO A VERY RAPID, JERKY, STOP AS IF SHE HAD SLAMMED ON THE BRAKES. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC,EQUIPMENT,UNKNOWN OR OTHER
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS STOPS BRAKING OR ACCELERATES WHEN HITTING A POTHOLE OR BUMP CAUSING THE CAR TO STOP LATER THAN ANTICIPATED. ALMOST HIT A PERSON IN THE CROSS WALK. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TEMPORARY BRAKE FAILURE WHEN BRAKING OVER POTHOLES OR BRAKING IN A TURN *CN

02/06/2010
Components: EXTERIOR LIGHTING
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

LOW BEAM HEADLIGHTS ON PRIUS 2010 ARE VERY DIM PARTICULARLY FOR DRIVING ON DARK COUNTRY ROADS AND THEY ONLY PROJECT OUT A SHORT WAY ESPECIALLY WHEN GOING UP A HILL TOOK TO DEALER WHO SAID THEY WERE AJUSTED CORRECTLY SEEMS LIKE A SAFETY HAZARD HIGH BEAM HEADLIGHTS ARE FINE *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WE PURCHASED OUR 2010 TOYOTA PRIUS IN JUNE OF 2009. I HAVE NOTICED THAT WHEN I ACCIDENTALY HIT POTHOLES AND TRY TO APPLY THE BRAKES AT THE SAME TIME IT FEELS LIKE THE BRAKES DO NOT HOLD. I DO NOT HAVE A SET DATE WHEN I FIRST NOTICED THIS, SOME TIME IN LATE FALL ON A RAINY NIGHT. I THOUGHT I WAS JUST IMAGINING THIS UNTIL RECENTLY WHEN I HEARD OTHERS WERE EXPERIENCING THE SAME THING.I LOVE THIS LITTLE CAR, BUT NOW I AM AFRAID TO TAKE IT ANYWHERE.HOW DO I FIND OUT THE RESULTS OF YOUR INVESTIGATION? *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I BOUGHT A 2010 TOYOTA PRIUS IN THE END OF DECEMBER 2009. SINCE THEN I HAVE EXPERIENCED THE MOMENTARILY BRAKE LOSS WHEN DRIVING OVER THE UNEVEN SURFACE. IT ONLY HAVE HAPPENED 2-3 TIMES BUT IT MAKES ME WORRY ABOUT THE SAFETY OF MY FAMILY AND MYSELF. *CN

02/06/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

SUDDEN ACCELERATION WHEN PASSING OVER ROUGH SPOTS(HAS HAPPENED WITH MANHOLE COVER). BRAKING STOPS THE ACCELERATION. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

I OWN A 2010 TOYOTA PRIUS AND FREQUENTLY (~1 X WEEK) EXPERIENCE A BRAKING PROBLEM AS BEING REPORTED BY THE MEDIA. IF, WHILE I AM BRAKING, THE CAR GOES OVER A BUMP, POT-HOLE, OR WAVY PAVEMENT, THE CAR FEELS LIKE IT ISN'T BRAKING, AS IF THE WHEEL IS OFF THE GROUND OR SLIDING ON ICE. IT ONLY OCCURS WHILE THE CAR IS BEING BUMPED, SO USUALLY IT IS ONLY LASTS A MATTER OF A FEW FEET. I HOPE THIS HELPS YOU IDENTIFY THE PROBLEM AND DETERMINE A COURSE OF ACTION. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE APPLYING THE BRAKES TO SLOW DOWN TO GO AROUND A CURVE THAT ALSO GOES DOWNHILL, MY 2010 TOYOTA PRIUS SEEMS TO SPEED UP FOR A FEW SECONDS IN THE MIDST OF THE TURN. I CAN'T TELL IF THIS IS THE BRAKING SYSTEM FAILING OR THE ACCELERATOR KICKING IN. IT'S NOT CENTRIFUGAL FORCE, BECAUSE THERE IS A CLEAR SURGE FORWARD. THIS HAPPENS PRETTY REGULARLY, AS THIS IS A MANEUVER THAT I MAKE REGULARLY ON MY WAY HOME. I PUT IN AN ARBITRARY DATE BELOW, BECAUSE IT HAS HAPPENED MANY TIMES. I NOTICE THIS HAPPENING AT OTHER TIMES TOO, BUT I DON'T HAVE A CONSISTENT RECORD OF WHEN AND WHERE IT HAPPENS. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

PRIUS 2010--PAUSE IN BRAKING WHILE APPROACHING STOP SIGN. ROAD CONDITIONS WERE SNOWY AND UNEVEN ROAD SURFACE. BRAKING PAUSED FOR SEVERAL SECONDS, ENOUGH SO THAT I WOULD HAVE COLLIDED IF THERE HAD BEEN CAR AHEAD AT STOP SIGN. HAPPENED AGAIN ABOUT 1 WEEK LATER IN THE EXACT SAME SPOT. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

4 INSTANCES OF FAILURE OF THE BRAKES TO STOP THE CAR 1ST TIME IN JUNE 2009 AT A STOP SIGN - HAD TO PUSH BRAKE VERY HARD TO GET CAR TO STOP 2NT TIME IN AUG 2009 AGAIN APPROACHING A STOP SIGN BRAKE WOULD NOT ENGAGE UNTIL PUSHED VERY HARD 3RD TIME SEPT 2009 SAME SITUATION LAST INCIDENT 2.1.10 SAME SITUATION. ROAD HAD SOME SNOW ON IT. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THIS IS NOT THE SAME 2010 PRIUS BRAKE PROBLEM BEING REPORTED REGARDING TRANSIENT BRAKE FAILURE. WHILE WAITING IN GEAR AT A TRAFFIC SIGNAL WITH FOOT ON THE BRAKE PEDAL, THE PEDAL SLOWLY SINKS ALL THE WAY TO THE MECHANICAL STOP. HOWEVER, THE CAR DOES REMAIN STOPPED EVEN WHEN THE ACCELERATOR PEDAL IS BRIEFLY TAPPED. THE BEHAVIOR IS REPEATABLE AND CONSISTENT. PERSONALLY VERIFIED THAT THERE ARE NO EXTERNAL HYDRAULIC LEAKS. OBSERVED THE FLUID SURFACE IN THE BRAKE FLUID RESERVOIR WHILE AN ASSISTANT SANK THE BRAKE PEDAL. THE SURFACE REMAINED UNDISTURBED, INDICATING THAT THE MASTER HYDRAULIC PISTON IS NOT LEAKY. TOOK IT TO THE DEALER. THE SALES & SERVICE MANAGERS OBSERVED BUT RELUCTANTLY ADMITTED THE BEHAVIOR, TESTED IT ON THEIR COMPUTER AND DECLARED IT ACCEPTABLE. I TESTED A SECOND 2010 PRIUS ON THEIR LOT AND THE BEHAVIOR WAS IDENTICAL. CONSEQUENCES: HAVING DEALT WITH DEALERS BEFORE, WE ARE UNWILLING TO ACCEPT THE DEALER'S REASSURANCE FOR THIS SEEMINGLY UNSAFE BEHAVIOR, AND ARE NOW COMPELLED TO SET THE PARKING BRAKE AT EVERY WAITING STOP. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I HAVE A 2010 PRIUS AND HAVE HAD TROUBLE WITH BRAKES SINCE I BOUGHT IT. DEALER HAS BEEN CONTACTED THREE TIMES AND LETTER TO TOYOTA WITH NO RESPONSE. THE BRAKES ARE NOT RIGHT AND I AM AFRAID I WILL BE IN AN ACCIDENT. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE EXPERIENCED BRAKING PROBLEMS WITH MY 2010 PRIUS DURING THE FOLLOWING CIRCUMSTANCES, WHICH I HAVE MENTIONED TO MY HUSBAND AND MY COWORKERS WHEN IT HAPPENED. 1: ON MY WAY TO WORK THERE IS A STOP SIGN WHERE I NEED TO MAKE A LEFT TURN. JUST BEFORE THE STOP SIGN THE ROAD IS UNEVEN. WHEN I BRAKE THERE, I FEEL A JERK AND JUMP BEFORE THE CAR STOPS. 2: I WAS ON MY WAY TO WORK, ON 01/28/2010 WHEN IT WAS SNOWING LIGHTLY, THE VEHICLE SPEED MIGHT HAVE BEEN AT THE MOST 5-8 MILES/HOUR. I SAW THE LIGHT TURNING YELLOW FROM 50 FEET AHEAD AND I STARTED APPLYING THE BRAKE. THE ROAD HAD LITTLE SLOPE BUT THE VEHICLE WAS NOT ONLY SKIDDING, BUT ALSO NOT STOPPING AND I WAS PRAYING THAT IT WILL STOP BEFORE IT GOES INTO THE CROSS ROAD. I AM THE PRIMARY DRIVER FOR THIS VEHICLE AND I LOVE THIS CAR. BUT I HAVE EXPERIENCED FROM THE VERY BEGINNING THAT THE VEHICLE DOESN'T STOP QUICKLY WHEN I BRAKE, BUT ALWAYS THOUGHT THAT WAS PART OF HYBRID TECHNOLOGY AND MAY BE TO FORCE THE DRIVER MAINTAIN SOME SPACE FROM THE VEHICLE IN THE FRONT. *CN

02/06/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE DRIVING 2010 PRIUS III TODAY, AS APPROACHING STOP SIGN AT ABOUT 10MPH, WITH RIGHT FOOT DEPRESSING BRAKE PEDAL FOR GRADUAL STOP, CAR MADE SUDDEN LURCH AS PASSED OVER SLIGHT DEPRESSION IN PAVEMENT. THERE WAS NO ICE, BUT THE SENSATION WAS LIKE SUDDEN SLIDE ON ICE SPOT. SAME THING OCCURRED THREE WEEKS AGO WHILE APPROACHING STOP SIGN. VEHICLE HAS 870 MILES AND IS THREE WEEKS OLD. *CN

02/06/2010
Components: EQUIPMENT
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

ON OCCASION, THE BRAKES ON OUR 2010 TOYOTA PRIUS, PURCHASED JUNE 2009, MOMENTARILY DO NOT STOP THE VEHICLE, AND THE VEHICLE APPEARS TO LUNGE FORWARD. THIS HAS BEEN REPORTED TO THE TOYOTA SERVICING DEALER EACH TIME THE VEHICLE HAS BEEN BROUGHT IN FOR SERVICE, AND NO SOLUTION HAS BEEN OFFERED. THIS PROBLEM CONTINUES TO THIS DAY. *CN

02/06/2010
Components: EQUIPMENT
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

VEHICLE PARKED ON A DOWNWARD SLOPE. VEHICLE STARTED AND PROCEEDED DOWN SLOPE...APPLIED BRAKE LIGHTLY, BUT VEHICLE BRAKES LOCKED UP, CAUSING A SEVERE JERKING STOP MOTION...RELEASED BRAKE AND APPLIED AGAIN, AND IT CONTINUED AGAIN, HARD BRAKING, JERKING VEHICLE TO A STOP. NO CHANGE IN BRAKE PRESSURE SEEMED TO RESOLVE THIS HARD BRAKING, LOCKING UP EFFECT. ONLY AFTER DRIVING FOR A FEW MILES DID THE BRAKES RETURN TO NORMAL. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/31/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SINCE PURCHASE IN OCTOBER 2009, I HAVE EXPERIENCED OCCASIONAL PROBLEMS WITH THE BRAKES ON MY 2010 TOYOTA PRIUS. SPORADICALLY, WHEN I APPLY THE BRAKES TO SLOW DOWN GOING DOWN A SLIGHT INCLINE OR STOPPING AT LIGHTS OR INTERSECTION, I FEEL A MOMENTARY LAG BEFORE THE BRAKES ACTUALLY FUNCTION. THE LAG IS NOTICEABLE AND SIMILAR TO FEELING AIRBORNE OR SLIPPING CAUSING ME TO FRANTICALLY PUSH DOWN HARDER ON THE BRAKE PEDAL THAN USUAL. THIS HAS RECURRED PERHAPS 10 DIFFERENT TIMES I ALSO HAD ONE INCIDENT WHEN THE BRAKE SEEMED TO LOCK WHEN THE GEAR WAS IN REVERSE AND I WAS BEGINNING TO BACK OUT OF A PARKING SPACE. PLEASE NOTE THE DATE OF INCIDENT AND MPH IS ONLY AN ESTIMATE. *CN

02/06/2010
Components: ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

WHILE SLOWING DOWN (FOOT ON THE BRAKE) FOR A LIGHT OR ROAD BUMP, THE CAR SUDDENLY ACCELERATES UNTIL I PRESS HARDER ON THE BRAKE. THIS HAS OCCURRED ABOUT 10 TIMES SINCE I PURCHASED THE CAR SUMMER OF 2009. NO ACCIDENT BUT ALMOST REAR-ENDED THE CAR IN FRONT OF ME SEVERAL TIMES. BROUGHT TO TOYOTA AND TOLD NOTHING WAS WRONG AND I WASN'T USED TO THE ABS SYSTEM. THIS CAN'T EXPLAIN THE SUDDEN ACCELERATION AND NEAR MISS ACCIDENTS. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

I PURCHASED A 2010 PRIUS (WHICH WAS IN STOCK) ON JANUARY 8. AFTER HEARING ABOUT THE BRAKE DELAY PROBLEM, I REALIZED THAT I HAD HAD A SIMILAR PROBLEM. I WAS TRAVELING AT MEDIUM SPEED WHEN I FELT THE CAR DIP, THEN SHUDDER. I FELT THAT I HAD LOST CONTROL OF THE CAR. IT FELT LIKE IT WAS SLIDING (AS THOUGH ON ICE). NOW I REALIZE THAT I MUST HAVE PUT ON MY BRAKES, BUT THE CAR CONTINUED TO PROCEED. I HAD NOT NOTICED ANY PROBLEM IN THE ROAD, AND NO REASON TO EXPLAIN THE SHUDDERING. IT WAS ALL VERY BRIEF. I HAVE AN APPOINTMENT TO SEE THE MAINTENANCE PEOPLE AT TOYOTA GRAPEVINE, TEXAS, ON MONDAY, FEBRUARY 9. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MULTIPLE INCIDENTS OF ACCELERATION WHILE BRAKING WHEN GOING OVER BUMPS. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 TOYOTA PRIUS HYBRID BRAKE PROBLEM: PURCHASED NEW IN OCTOBER, 2009, MY PRIUS HAS EXPERIENCED MOMENTARY BRAKE FAILURE WHILE STOPPING UNDER CERTAIN CONDITIONS. SPECIFICALLY, WHEN I HIT A BUMP WHILE BRAKING SOMETIMES IT FEELS LIKE THE BRAKES MOMENTARILY RELEASE AND THE CAR LAUNCHES FORWARD. THIS HAS HAPPENED 6 TO 10 TIMES SINCE I PURCHSED THE CAR. I ALERTED THE DEALER (BERNARDI TOYOTA IN FRAMINGAHM, MA) ABOUT 3 - 4 WEEKS AGO, AND THEY WERE NOT AWARE OF THE PROBLEM. NO SOLUTION HAS BEEN OFFERED YET. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/30/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS ACCIDENT- WE HAD NOTICED THE BRAKING PROBLEMS BUT IT WAS NOT AN ISSUE UNTIL WE WERE INVOLVED IN ACCIDENT WHERE THE BRAKE DID NOT STOP THE CAR. AND IN LIGHT OF THE CURRENT EVENT, IT IS BEST TO COMPLAINT ABOUT ABOUT. *CN

02/06/2010
Components: UNKNOWN OR OTHER
Incident Date: 02/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

THE 2010 TOYOTA PRIUS THAT I HAVE HAS VERY GRABBY BRAKES WHEN BACKING UP. THIS USUALLY OCCURS WHEN BACKING OUT OF A PARKED POSITION. IT IS A RECURRENT PROBLEM AND CAN REPEATEDLY JERK THE CAR TO A FAST STOP WHEN BACKING UP. SUCH QUICK JERKING CAN MAKE ONE LOSE CONTROL OF THE CAR. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY PRIUS 2010 3RD GENERATION MODEL'S BRAKES SEEM TO GO OUT WHEN BRAKING OVER UNEVEN ROAD. THIS HAS HAPPENED MORE THAN 10 TIMES STARTING FROM THE FIRST WEEK I GOT THE CAR. ESPECIALLY GOING OVER POTHOLES, THE CAR LURCHES FORWARD SEVERAL FEET. I CALLED THE DEALER SERVICE DEPARTMENT AND THEY SAID THERE WAS NOTHING THAT COULD BE DONE TO REMEDY THE BRAKES. I WAS TOLD TO CALL BACK IF THERE WAS A RE-CALL ISSUED. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

COMING OUT OF A PARKING LOT DOWNHILL ... HIT A BUMP ... BRAKES FAILED AND ALMOST SIDESWIPED BY ONCOMING TRAFFIC. HIT THE BRAKES A SECOND TIME AND CAR STOPPED JUST IN TIME TO AVOID A COLLISION. THIS IS THE ONLY TIME WE HAVE HAD THIS HAPPEN ... BRAKES HAVE WORKED OK REST OF TIME. NOTHING DONE YET TO CORRECT THE "BUMP" DEFECT AT SLOW SPEEDS. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

AT LOW SPEED (LESS THAN 15 MPH) ON DRY, SMOOTH PAVEMENT, THE BRAKES ON MY 2010 PRIUS OCCASIONALLY FAIL TO ENGAGE FOR APPROXIMATELY 2 SECONDS. THIS HAS OCCURRED LESS THAN ONCE A MONTH SINCE AUGUST 2009, OR APPROXIMATELY 4 TIMES. *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I OWN A 2010 PRIUS THAT I PURCHASED IN AUGUST, WHICH HAS BETWEEN 4 AND 5 THOUSAND MILES ON IT. THE BRAKES HAVE BEEN SQUEALING FOR ABOUT A MONTH, INTERMITTENTLY BUT FAIRLY OFTEN (SOME DAYS ARE BETTER THAN OTHERS). ALSO, THE TRACTION CONTROL SYSTEM LIGHT ("SLIPPERY" WARNING) SOMETIMES BEEPS/FLASHES EVEN WHEN I AM SITTING STILL ON DRY LEVEL PAVEMENT, ESPECIALLY IF I DEPRESS THE BRAKES ALL THE WAY TO THE FLOOR. I HAVE NOT YET EXPERIENCED ANY LIFE OR PROPERTY LOSS AS A RESULT AND AM PROVIDING THIS INFORMATION ON A PURELY FYI BASIS AS YOU TRY TO FIGURE OUT ISSUES WITH 2010 PRIUS BRAKES. (THE ISSUES AS I UNDERSTAND THEM DO NOT SEEM TO EXCEED THE NORMAL RISKS OF DRIVING, SO I DON'T PLAN TO DO ANYTHING EXCEPT MENTION IT AT THE 5K CHECKUP, UNLESS I HEAR OTHERWISE IN THE NEWS.) *CN

02/06/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS AND I NOTICED A PROBLEM WITH THE BREAKS. WHEN I AM SLOWING DOWN, WITH MY FOOT ON THE BREAKS, AND HIT AN UNEVEN ROAD, THE CAR LOSES THE BREAKS AND SURGES FORWARD. *CN

02/06/2010
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN AUGUST, 2009. DURING THE FALL, 2009, I EXPERIENCED TWO INCIDENTS, WHICH IN RETROSPECT, I THINK INVOLVED SUDDEN ACCELERATION. ON BOTH OCCASIONS, I WAS DRIVING HOME FROM WORK AND WENT OVER A SPOT ON THE ROAD WHICH, BECAUSE IT WAS DARK, I COULDN'T SEE FOR SURE, BUT WHICH FELT LIKE A POT HOLE. (I ALSO THINK IT MAY HAVE BEEN RAINING ON BOTH OF THESE OCCASIONS, ALTHOUGH I CAN'T RECALL FOR SURE). IMMEDIATELY AFTER HITTING WHAT I THINK WAS A POT HOLE, I FELT THE CAR SUDDENLY AND DRAMATICALLY ACCELERATE. BOTH TIMES I APPLIED THE BRAKES AND THE CAR STOPPED ACCELERATING. AT THE TIME, IT DID NOT OCCUR TO ME WHAT WAS GOING ON. BUT, NOW THINKING ABOUT IT, I THINK IT LIKELY THAT THE SUDDEN JOLT TO THE CAR, PERHAPS COMBINED WITH MOISTURE, CAUSED SOME TYPE OF ELECTRICAL MALFUNCTION, WHICH THANKFULLY, WAS SHORT-LIVED (OR AT LEAST STOPPED BY BRAKING). SHORTLY AFTER THESE INCIDENTS, I MENTIONED THEM TO MY WIFE. SHE REPORTED THAT SHE HAD EXPERIENCED VERY MUCH THE SAME THING ON A SEPARATE (I.E., A THIRD OCCASION) DRIVING OUR PRIUS. *CN

02/06/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: 2MEFM75W01X******
Summary

THERE WAS A DELAY FROM THE TIME I APPLIED THE BRAKES IN MY 2010 PRIUS WHEN DRIVING ON SLIPPERY, SNOW COVERED ROADS UNTIL I COULD FEEL THEM START TO SLOW THE CAR. THE ABS SYSTEM ALSO SEEMED TO ACT MORE SLOWLY. I ALSO DROVE MY 1998 FORD EXPLORER ON THE SAME ROADS SOON AFTER DRIVING THE PRIUS. THE EXPLORER ABS SYSTEM REACTED MORE QUICKLY AND DEFINITELY STOPPED MORE QUICKLY THAN THE PRIUS. *CN

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS THE BRAKING SYSTEM DOES NOT WORK WHEN THE BRAKES ARE APPLIED OVER BUMPY OR ROUGH ROADS. OCCURS EVERYTIME THE BRAKES ARE APPLIED AT A PARTICULAR INTERSECTION. I HAVE OWNED THE VEHICLE SINCE AUGUST 2009. THE PROBLEM HAS EXISTED THE ENTIRE TIME I HAVE OWNED THE VEHICLE. I NOTICED THE PROBLEM, IT RAISED SOME CONCERNS, BUT RECENT ARTICLES HAVE INDICATED THIS IS A SEVERE ISSUE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

I OWN A BRAND NEW 2010 TOYOTA PRIUS WITH APPROXIMATELY 3,000 MILES AT THIS POINT. I HAVE EXPERIENCE ON A NUMBER OF OCCASIONS A COMPLETE LOSS OF BRAKING ABILITY WHEN I FORCEFULLY APPLIED THE BRAKES IN ORDER TO COME TO STOP WHILE TRAVELING OVER A POTHOLE OR A SERIOUS PAVEMENT DEFORMATION. MY WIFE HAS EXPERIENCED THE SAME PROBLEM ON A COUPLE OF INSTANCES TOO. THE LOSS OF BRAKES IS VERY SHORT IN DURATION BUT IS ABSOLUTELY FRIGHTENING SINCE THE CAR TRAVELS QUITE A BIT BEFORE THE BRAKES TAKE EFFECT AGAIN. ON ONE OCCASION THE PRIUS WAS ABOUT ONE QUARTER OF A CAR LENGTH INTO THE INTERSECTION BEFORE IT CAME TO A COMPLETE STOP. THIS HAPPENED WHILE TRAVELING ONLY 35 MPH ON A RESIDENTIAL STREET AND ATTEMPTING TO COME TO A FULL STOP AT AN INTERSECTION. FORTUNATELY NO OTHER CARS WERE TRAVELING THROUGH THE INTERSECTION AT THE TIME. I ATTEMPTED TO CALL TOYOTA ABOUT THIS ISSUE BUT IT IS IMPOSSIBLE TO GET THROUGH TO A LIVE PERSON AT THIS TIME DUE TO THE VOLUME OF CALLS GENERATED BY THE RECALL. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 PRIUS. PURCHASED 11/23/09. WHEN SLOWING DOWN TO TURN INTO THE PARKING LOT AT WORK, THERE IS A MANHOLE COVER RIGHT BEFORE MY TURN, IF MY TIRE GOES OVER MANHOLE COVER MY CAR BOLTS FORWARD AS IF I STEP ON THE GAS. THIS HAPPENS 1-2 TIME A WEEK AND HAS BEEN HAPPENING FOR SINCE DECEMBER. 18-20 OCCURRENCES TO DATE. THERE WAS ONE OTHER TIME WHEN STOPPING FOR A TRAFFIC SIGNAL AND I HIT A SLIGHT BUMP AND MY CAR BOLTED FORWARD. I ALWAYS WAS QUICK TO PRESS THE BRAKE HARD AND THE CAR WOULD STOP. THE LAST TIME IT HAPPEN WAS 2/2/10. I AM BRINGING IT IN FOR SERVICE 2/6/10. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I DRIVE A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED BRAKING PROBLEMS WHILE BRAKING AND GOING OVER BUMPS/ROUGH PAVEMENT. I HAVE 6000 MILES ON MY CAR AND HAVE HAD THIS HAPPEN ABOUT 5 TIMES. DURING ONE OCCASION, WHILE SLOWING FOR STOPPED TRAFFIC, I DROVE OVER A BUMP, AND I FELT THE BREAK PEDAL VIBRATE LIKE THE ANTILOCK BRAKES WERE BEING ACTIVATED, THEN A QUICK "RELEASE SENSATION", DURING WHICH I HAD NO BRAKES, LIKE I HIT A PATCH OF ICE. I WAS JUST ABLE TO AVOID HITTING THE CAR IN FRONT OF ME BY SWERVING INTO AN OPEN DRIVE WAY. I WAS ALSO WITH MY WIFE AS A PASSENGER IN THIS CAR AND SHE HAD A SIMILAR EVENT WHILE BRAKING AND HITTING A BUMP IN THE ROAD. THIS IS NOT ACCEPTIBLE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I LIVE IN THE PHOENIX, AZ AREA. WHILE DRIVING MY 2010 PRIUS, WHEN I GO OVER AN ABRUPT BUMP WITH BRAKES ENGAGED BRAKING COMPLETELY FAILS MOMENTARILY. FIRST FEW TIMES THIS HAPPENED I THOUGHT MAYBE MY FOOT HAD REDUCED PRESSURE ON THE PETAL DUE TO THE BUMP BUT LATER CONFIRMED THAT THIS IS NOT THE CASE. IT OCCURS ALMOST DAILY - EVERY TIME I GO OVER AN ABRUPT BUMP WITH BRAKES ENGAGED. I HAVE A DAILY DRIVE THAT TAKES ME OVER SOME SLIGHTLY ROUGH PAVEMENT AS I APPROACH A STOP LIGHT. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM - I AM JUST AWARE OF IT AND AM CAREFUL TO ACCOUNT FOR THAT OCCURRENCE AS I APPROACH THE LIGHT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I BOUGHT A 2010 PRIUS IN LATE DECEMBER AND ABOUT TWO WEEKS AGO, I WAS DRIVING ON A LOCAL STREET, WHICH HAD SOME POTHOLES ON IT. I COULD SEE A POTHOLE AHEAD OF ME. ANOTHER CAR WAS COMING FROM THE OPPOSITE DIRECTION, WHICH PROHIBITED ME FROM AVOIDING THE POTHOLE. I THEREFORE BRAKED SLOWLY AND CAME ALMOST TO A FULL STOP AS I WENT OVER THE POTHOLE. MY FOOT WAS ON THE BRAKE DURING THIS ENTIRE EPISODE, BUT AS I WENT OVER THE POTHOLE, THE CAR SUDDENLY ACCELERATED. ALTHOUGH I DID NOT HAVE AN ACCIDENT OR HIT ANYTHING, THE REACTION OF THE CAR WAS VERY UNUSUAL. SINCE THEN, THERE HAVE BEEN SOME OCCASIONS WHEN I HAVE BEEN AT A LIGHT OR STOP SIGN WITH MY FOOT ON THE BRAKE AND IT HAS FELT AS IF THE CAR WERE ABOUT TO MOVE AHEAD, DESPITE MY FOOT BEING ON THE BRAKE; IT HAS FELT LIKE I NEEDED TO APPLY MORE PRESSURE THAN NORMAL TO THE BRAKE IN ORDER FOR THE BRAKE MECHANISM TO WORK PROPERLY. *TR

02/05/2010
Components: POWER TRAIN
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

OCCASIONALLY WHEN BACKING OUT OF THE GARAGE THE CAR LURCHES BACKWARD, AND THEN SLIGHTLY DEPRESSING THE BRAKES CAUSES THE CAR TO IMMEDIATELY STOP. RELEASING THE BRAKES CAUSES THE CAR TO AGAIN LURCH BACKWARDS AND THEN SLIGHTLY PRESSING ON THE BRAKES AGAIN CAUSES THE CAR TO IMMEDIATELY STOP. IT'S A WHIPLASH TYPE MOVEMENT. IT OCCURS SPORADICALLY. MY SOLUTION HAS BEEN TO SHUT THE CAR OFF AND START OVER (BASICALLY, "REBOOTING" THE CAR). I PURCHASED THE CAR AT THE END OF OCTOBER 2009. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THE BRAKES ON MY 2010 TOYOTA PRIUS DO NOT APPEAR TO WORK PROPERLY. THEY ARE NOT CONSISTENT IN STOPPING THE VEHICLE. ON OCCASION, WHEN APPLYING THE BRAKES THEY DO NOT APPEAR TO SLOW THE VEHICLE IMMEDIATELY. EVEN AFTER APPLYING MORE PRESSURE ON THE BRAKE PEDAL, THE VEHICLE CONTINUES TO ROLL. EVENTUALLY AFTER PRESSING VERY HARD ON THE PEDAL THE VEHICLE SLOWS. THE BIGGEST ISSUE IS THIS DOES NOT HAPPEN ALL THE TIME. IT PRESENTS A PROBLEM WHEN IT UNEXPECTEDLY HAPPENS. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

BRAKE "GRABBING"/SEIZING WHILE REVERSING TOYOTA 2010 PRIUS II. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Summary

I WANT TO FILE A COMPLAINT ABOUT MY 2010 PRIUS, I BOUGHT MY PRIUS THIS PAST NOV. AT FIRST WHEN I FEEL THE SUDDEN ACCELERATION I THOUGHT ITS ME THINKING TOO MUCH. BUT THIS HAPPEN MORE THAN ONCE. IT IS A UNPLEASANT FEELING. THE SUDDEN ACCELERATION HAPPENS TO ME WHEN DRIVING ON A DOWNHILL GOING OVER A BUMP OR A HOLE IN THE ROAD. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Summary

AN INCONSISTENT FEELING WHEN APPLYING THE BRAKES OVER BUMPY ROADS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON WEDNESDAY, FEB. 5, 2010, DRIVING A 2010 PRIUS ON A MICHIGAN ROAD AT 25 MPH, SOME ICE OR FREEZE OVER, APPROXIMATELY 9:30AM. I APPROACHED THE STOP SIGN AND THERE WAS NO BRAKE ENGAGEMENT, NO SOUND OR FEEL OF AN ANTILOCK BRAKE SYSTEM . I COULDN'T STOP THE CAR, SO I HAD TO PROCEED THRU THE STOP INTERSECTION. THERE WASN'T AN ACCIDENT SINCE THERE WASN'T A CAR CROSSING THE INTERSECTION. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 09/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

PROBLEM IS ONSET OF ACCELERATION WHEN BRAKES APPLIED IN 2010 PRIUS 4, PURCHASED AT ANTWERPEN TOYOTA, CLARKSVILLE, MD IN AUGUST 2010. PROBLEM HAS BEEN DETECTED 2 TIMES, WITHOUT ACCIDENT, BUT WITH SIGNIFICANT INCREASE IN ANXIETY. BOTH INCIDENTS WERE APPROACHING A STOP SIGN, AND SEEMED TO BE RELATED TO CHANGE IN ACCELERATION DUE TO RAPID BRAKING. FIRST INCIDENT IN SEPTEMBER 2009 WAS CONSIDERED A 'DRIVER ISSUE' SINCE I HAD OWNED THE PRIUS ONLY 1 MONTH. HOWEVER, SECOND INCIDENT IN NOVEMBER 2009 WAS CLEARLY NOT A DRIVER ISSUE, AND WAS INITIATED THE SAME WAY--STOPPING AT A STOP SIGN AFTER DRIVING AT HIGHWAY SPEEDS FOR SOME TIME. NEITHER INCIDENT INVOLVED A TRAFFIC ACCIDENT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

MOMENTARY LOSS OF BRAKING WHILE IN AT LOW SPEED (ABOUT 8 MPH) ON UNEVEN ROAD SURFACE OR WET CONDITIONS RESULTING IN A SURGE FORWARD. WHEN IN A TURN, MAINTAINING CONTROL OF THE VEHICLE CAN BE CHALLENGING. CONDITION IS REPLICABLE, I.E., I CAN REPRODUCE THE BRAKING LOSS/SURGE AT THE SAME PLACE IN THE SAME CONDITIONS, AT ANY TIME. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/30/2009
Crash: No
Fire: No
Summary

WE PURCHASED NEW 2010 PRIUS AT THE END OF LAST SEPTEMBER IN 2009. BOTH OF US HAVE HAD THE EXPERIENCE OF "LOSING CONTROL" OF THE CAR WHILE BRAKING ON ICY ROADS. MY FIRST EXPERIENCE HAPPENED DURING OUR FIRST BIG SNOW FALL. I WAS APPROACHING THE ENTRANCE RAMP TO AN EXPRESS WAY AND HAD TO APPLY THE BREAKS WHEN A CAR INFRONT OF ME BEGAN TO SLOW DOWN AND SLIDE TO THE LEFT SIDE OF THE RAMP. AS I APPLIED THE BREAKS, THE CAR BEGAN A SERIES OF QUICK FORWARD JERKS ASSOCIATED WITH KNOCKING SOUNDS. I ALSO HEARD A SLIGHT CHANGE IN HOW THE ENGINE SOUNDED. FORTUNATELY, I ESCAPED A TRAFFIC ACCIDENT SINCE MY PRIUS DRIFTED TO THE RIGHT BEFORE CONTROL WAS REESTABLISHED. IT WAS FRIGHTENING. THIS IS THE FIRST CAR I HAVE OWNED THAT HAS AN ANTI LOCK BRAKING SYSTEM. I ASSUMED THAT IS WHY I EXPERIENCED THE LOSS OF CONTROL AND WHY IT FELT SO UNCOMFORTABLE. WHEN I TOLD THE DEALERSHIP ABOUT IT, I WAS ADVISED TO TAKE THE CAR TO AN OPEN AREA AND PRACTICE USING THE BRAKES IN ORDER TO GET USED TO IT. SINCE THEN, MY HUSBAND HAS HAD THE SAME EXPERIENCE WHILE TRYING TO STOP THE CAR ON ICY ROADS. HE TELLS ME THAT THE "JERKING" AND THE KNOCKING SOUND IS NOT PART OF A NORMAL ANTI LOCK BREAKING SYSTEM. THIS IS WHY I AM REPORTING OUR EXPERIENCE TO THE U.S. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THANK YOU. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

MY 2010 PRIUS HAS SPED UP AT LEAST THREE TIMES WHEN I EITHER DRIVE THROUGH A POTHOLE OR CROSS RAILROAD TRACKS, FORCING ME TO HIT THE BRAKES HARD. THE BRAKES WORKED AS THEY SHOULD AND NO ACCIDENT RESULTED. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC,EQUIPMENT
Incident Date: 11/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TOYOTA PRIUS 2010. BRAKES NOT WORKING WHEN ON SLIPPERY SERVICE AND WHEN HITTING BUMPS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS - SOMETIMES WHEN BRAKING THE CAR HAS A POWER SURGE AND YOU START MOVING FASTER. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

THE CAR, A 2010 PRIUS, ACCELERATES FORWARD WHEN GOING OVER A BUMP IN THE ROAD OR A POTHOLE, AS THE BRAKE IS APPLIED. THE PROBLEM OCCURS AT AN UNPREDICTABLE FREQUENCY. THE CONSEQUENCES ARE THAT I LOSE CONTROL OF THE CAR'S SPEED. I HAVE REPORTED THIS PROBLEM TO MY DEALERSHIP SEVERAL TIMES SINCE PURCHASING THE PRIUS AND THEY HAVE FOUND NO PROBLEM, STATING THERE IS NOTHING TO FIX. I HAVE BEEN VERY CONCERNED ABOUT THE PROBLEM, EVEN BEFORE THE RECENT EVENTS IN THE NEWS ABOUT TOYOTA. HAD I KNOWN ABOUT THIS SITE, I WOULD HAVE REGISTERED THE COMPLAINT EARLIER. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A 2010 PRIUS PURCHASED IN DEC 2009. I HAVE EXPERIENCED THE LURCHING FORWARD WHEN GOING OVER BUMPY ROADS (INCLUDING POTHOLES) WHEN THERE ARE ICY CONDITIONS AND MY FOOT IS ON THE BRAKE. THIS HAS HAPPENED AT LEAST 3 TIMES. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 PRIUS II WITH 2070 MILES. PURCHASED 8/2009. WHEN GOING OVER A BUMP WHILE STEPPING ON THE BRAKE THE CAR SEEMS TO ACT AS IF THERE IS NO BRAKE ON THE DOWNSIDE OF THE BUMP. IT FEELS LIKE A SLIGHT ACCELERATION THEN THE BRAKE ENGAGES.. THIS HAS OCCURRED AT LEAST 4 TIMES, BUT DOES NOT HAPPEN IN EVERY INSTANT OF A SIMILAR SITUATION. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

THIS IS TO REPORT THAT MY PRIUS 2010 CAR HAS EXPERIENCED THE DELAYED BRAKE PROBLEM. I FIND THIS HAPPENS WHEN I AM DRIVING OVER A CERTAIN ROAD THAT HAS SOME SMALL BUMPS. I AM GOING AROUND 20 OR LESS STOPPING FOR A STOP LIGHT AND I GET A VERY SLIGHT DELAY IN BRAKING, LESS THAN 1 SECOND I THINK. I HAVE NEVER HAD ANY TROUBLE STOPPING IN THE REQUIRED DISTANCE BEFORE THE STOP LIGHT, IT JUST GETS YOUR ATTENTION AND NEEDS CORRECTING BY TOYOTA. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE NOTICED ISSUE WITH BRAKING. I REMEMBER IT HAD RAINED THE PREVIOUS NIGHT AND THE MORNING IT WAS FREEZING. I WAS DRIVING ON RT. 76 TO DROP MY SON OFF TO HIS WORK. ON SMALL STRETCH OF RT. 76 HAS THE 'CEMENT PATCH' - THOSE YOU TYPICALLY SEE ON A OVER PASS. FEARING ICING, I HIT THE BRAKE ONLY TO FEEL IT NOT RESPONDING. IN FACT, I FELT THE CAR SPEEDING UP. THE PATCH WAS JUST ABOUT 10-15 FT WIDE; THE MOMENT WE WERE OVER IT, I FELT THE BRAKES RESPOND. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN NOVEMBER 2009. ABOUT 10 TIMES SINCE THEN, I'VE FELT THE SENSATION OF 'GOING AIRBORNE' WHEN BRAKING ON A SPEED BUMP OR UNEVEN PAVEMENT. THE SENSATION IS MOMENTARY, AND THE BRAKES HAVE ALWAYS 'RECOVERED'. THERE WAS ONLY ONE TIME WHEN I THOUGHT THAT AN ACCIDENT MIGHT HAPPEN, WHEN I NEEDED TO BRAKE SUDDENLY BEHIND ANOTHER CAR. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/20/2009
Crash: No
Fire: No
Summary

I AM THE OWNER OF A 2010 TOYOTA PRIUS, SINCE JULY 2009. I HAVE HAD SEVERAL (APPROX 5) INCIDENCES OF ODD BEHAVIOR WITH MY BRAKES. IT HAS HAPPENED EACH TIME WHEN I GO OVER A BUMPY SURFACE AND APPLY THE BRAKE PEDAL. THE CAR SEEMS TO LUNGE FORWARD FOR AN INSTANT AND THEN MAINTAINS. SEVERAL WEEKS BACK THIS HAPPENED AND WHEN I RESEARCHED THIS ON THE NET I FOUND MANY OTHERS HAD THIS SAME EXPERIENCE. WITH THE RECENT EVENTS, I FELT IT NECESSARY TO MAKE THIS REPORT. *TR

02/05/2010
Components: ELECTRICAL SYSTEM
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

MY 2010 PRIUS STALLED IN TRAFFIC CUTTING OFF ALL POWER INCLUDING EMERGENCY FLASHERS. THE VEHICLE WOULD NOT RESTART FOR 8 MINUTES. I IMMEDIATELY TOOK CAR TO THE DEALER AND REPORTED MY PROBLEM. I WAS TOLD IT WAS A SOFTWARE GLITCH WHICH WAS IMMEDIATELY CORRECTED. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/07/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

AFTER APPLYING BRAKES AT A BUMPY INTERSECTION THE CAR S BRAKES WERE NON FUNCTIONING AND IT TRAVELED INTO THE INTERSECTION. THIS HAS HAPPENED ON THREE SEPARATE OCCASIONS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKING ON ROUGH SURFACE RESULTS IN CAR JUMPING FORWARD AND THEN EVENTUALLY STOPPING. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS HYBRID. WHILE DRIVING APPROXIMATELY 20- 25 MPH ON A SLIGHTLY SNOW COVERED ROAD SURFACE THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE DRIVER CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO SLOW DOWN WHILE PROCEEDING THROUGH AN INTERSECTION. AN OPPOSING VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE AND THERE WERE NO INJURIES. THE POLICE WAS CALLED TO THE SCENE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A COLLISION CENTER. THE VIN WAS UNAVAILABLE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 7,700. UPDATED 03/12/10. *LJ THE CONSUMER STATED WHEN HE APPROACHED A STOP SIGN WITH ADEQUATE DISTANCE TO STOP, PRESSURE WAS APPLIED TO THE BRAKE PEDAL. WHEN THE VEHICLE WOULD NOT STOP, HE HAD TO PRESS HARDER TO GET THE VEHICLE TO STOP. UPDATED 07/13/10.*JB

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WHEN APPLYING THE BRAKES ON MY 2010 PRIUS, THERE IS A SURGE IN THE CAR WHEN IT HIT A MANHOLE COVER (BUMP). THIS HAPPENED UNDER 20 MPH ON GENTLE BRAKE APPLICATION. UPON PUSHING ON THE PEDAL FURTHER, THE CAR RESUMED BRAKING AND STOPPED. THIS "SURGE" LASTED ONLY A FRACTION OF A SECOND BUT WAS VERY DISTURBING AND SHOULD NOT OCCUR. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I CURRENTLY OWN A 2010 TOYOTA PRIUS AND OVER THE PAST FEW MONTH I'VE NOTICED A MOMENTARY LOSS IN MY BRAKING WHEN TURNING CORNERS OR COMING TO A STOP. I'M ALITTLE CONCERN THAT THIS MIGHT BE A DEGENERATIVE ISSUE THAT MAY CAUSE A SERIOUS ACCIDENT AT HIGH SPEEDS. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/04/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WE PURCHASED A 2010 PRIUS IN AUGUST OF 2009 AND HAVE HAD THE FOLLOWING RECURRING ISSUES: 1. LOSS OF BRAKING WHEN SLOWING DOWN OVER ROUGH OR UNEVEN PAVEMENT, GRAVEL, WET LEAVES, SNOW, ICE, CRACKED PAVEMENT, POT HOLES... THE BRAKES ENGAGE FOR A SECOND, AND THEN WE EXPERIENCE NO BRAKING AT ALL FOR NUMBER OF SECONDS. WE TOOK OUR PRIUS INTO JON LANCASTER TOYOTA IN MADISON, WI WHERE WE PURCHASED THE VEHICLE AND TOLD THE MECHANIC OF THE BRAKING ISSUES WE WERE EXPERIENCING . HE CHECKED OUT THE VEHICLE AND SAID HE COULD NOT FIND ANY ISSUES WITH THE BRAKING SYSTEM AND SAID THAT HE HAD NEVER HEARD OF THIS PROBLEM AND NEITHER HAD TOYOTA. THIS LACK OF BRAKING RESULTED IN A REAR END COLLISION IN DECEMBER 2009. MY HUSBAND WAS DRIVING AT VERY LOW SPEED IN TOWN ONE EVENING AND THIS LACK OF BRAKING ISSUE OCCURRED AND HE SLID INTO ANOTHER VEHICLE. MY HUSBAND PUMPED THE BRAKES FOUR TIMES AND EACH TIME THIS DELAY IN BRAKING OCCURRED. THERE WAS NO BRAKING HAPPENING AT ALL. THE CAR WAS SLOWING DOWN FASTER WHEN THE BRAKES WERE NOT APPLIED, THAN WHEN THE BRAKES WERE APPLIED. THERE WAS FRESH SNOW ON THE ROAD. THERE WAS A DANE COUNTY SHERIFF AT THE INTERSECTION AND MY HUSBAND AND THE PERSON HE HIT RAN THE INCIDENT BY THE STATE PATROL WHO AGREED THAT IT WAS APPROPRIATE FOR THE TWO PARTIES INVOLVED IN THE ACCIDENT TO EXCHANGE INSURANCE AND CONTACT INFORMATION AND LEAVE THE SCENE WITHOUT CALLING THE LOCAL POLICE. THERE WAS DAMAGE TO OUR PRIUS FRONT BUMPER, AND TO THE BACK BUMPER OF THE OTHER VEHICLE. 2. OCCASIONALLY WHEN STARTING UP THE PRIUS, THE BRAKE FEELS HARD AND CAN'T BE DEPRESSED ALL THE WAY. IF WE TRY TO DRIVE THE VEHICLE, THE BRAKES GRAB AND JERK THE CAR VIOLENTLY. THE ONLY SOLUTIONS SEEMS TO BE TO TURN THE CAR OFF AND RESTART THE CAR. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS PURCHASED IN LATE JULY 2009. I HAVE DEFINITELY HAD PROBLEMS WITH THE BRAKING SYSTEM IN WINTER WEATHER ON SLIPPERY SURFACES. WHEN BRAKING, IT FEELS LIKE THE ANTILOCK BRAKE SYSTEM FAILS AND THE WHEELS LOCK UP MOMENTARILY. I DON'T LET MY WIFE OR KIDS DRIVE THE CAR IN SLIPPERY CONDITIONS. THIS IS DEFINITELY AN ISSUE FOR ME AND I BELIEVE IT SHOULD BE INVESTIGATED AND PURSUED. I HAVE CONTACTED THE DEALER - ALDERMAN'S TOYOTA OF RUTLAND, VT ABOUT THE ISSUE. THEY ARE AWARE OF THE PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY BETWEEN 10 TO 20 MPH ON AN UNEVEN ROAD SURFACE; PROCEEDING TO A COMPLETE STOP AND APPLYING PRESSURE TO THE BRAKE PEDAL, WAS FOLLOWED BY A NO POWER RESPONSE. SUDDENLY, THE VEHICLE RESUMED NORMAL OPERATION WITHIN A FEW SECONDS. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY WHENEVER ENCOUNTERING AN UNEVEN ROAD SURFACE OR POTHOLE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 300. UPDATED 02/26/10 *BF THE CONSUMER STATED SHE WAS SATISFIED THAT THE COMPLAINT DESCRIBED THE PROBLEM SHE REPORTED. UPDATED 04/29/10.*JB

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WE HAVE AN ONGOING PROBLEM WITH OUR 2010 PRIUS, PURCHASED IN 9/09. WHEN GOING OVER A DEPRESSION IN THE ROAD, OR A BUMP, WHEN BRAKES ARE PRESSED, WE FEEL LIKE THE CAR IS BUCKING/ACCELERATING. CLEARLY, IT'S REALLY THAT THE BRAKES AREN'T WORKING MOMENTARILY BUT IT'S FRIGHTENING. IF WE HAD TO STOP, WE COULDN'T. THIS HAPPENS EACH AND EVERY TIME IN THOSE CIRCUMSTANCES. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

BOUGHT 2010 TOYOTA PRIUS IN NOV 2009. OVER 20 TIMES SINCE I BOUGHT THE CAR, I HAVE EXPERIENCED SPLIT-SECOND LOSS IN BRAKING POWER WITH MY HYBRID CAR WHEN DRIVING OVER BUMPY OR SLIPPERY ROADS. THIS HAPPENED AGAIN YESTERDAY. ANXIOUSLY AWAIT A RECALL / REPAIR. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN JUNE, 2009. I NOTICED THAT THE VEHICLE SEEMED TO LURCH FORWARD WHEN BRAKING - SPECIFICALLY WHEN THE ROAD MAY HAVE EVEN THE SLIGHTEST BUMP OR UNEVENNESS. WHEN THIS OCCURS, I AM NOT CERTAIN THAT THE CAR WILL STOP. THIS DOES NOT OCCUR DURING BREAKING ON SMOOTH SURFACES. I REPORTED THE PROBLEM TO THE TOYOTA DEALER IN NOV. AND RECEIVED THIS RESPONSE: WEDNESDAY, NOVEMBER 04, 2009 1:05 PM: I'M RESPONDING TO YOUR QUESTION ABOUT THE PRIUS BRAKING CONDITION. ONE THING TO KNOW ABOUT THE PRIUS BRAKING SYSTEM IS THAT WHEN THE BRAKES ARE APPLIED THERE IS A SIGNAL TO THE GENERATOR TO ENGAGE. THIS DOES 2 THINGS, HELPS REGENERATE THE HYBRID BATTERY AND ASSISTS IN BRAKING THE VEHICLE, AND THE NORMAL BRAKES ALSO APPLY TO ASSIST IN BRAKING. I DID HAVE ANOTHER PRIUS OWNER ASK ABOUT THIS ALSO, I HAD HIM COME OUT AND DROVE WITH HIM AND COULD NOT DUPLICATE THE STATED CONDITION. I THINK HE WAS PUSHING TO FAST AND HARD ON THE BRAKE PEDAL CAUSING THE LURCH. WHEN I DROVE HIS VEHICLE I DID TELL HIM I WAS TRYING TO BE VERY CONSCIOUS OF HOW MUCH PRESSURE I WAS APPLYING TO THE PEDAL. I DID NOTICE THE BRAKES ARE VERY RESPONSIVE TO PEDAL PRESSURE. BEFORE RESPONDING TO YOUR E-MAIL I DID CHECK ONLINE WITH TOYOTA TECHNICAL GROUP TO SEE IF THEY HAD ANY PERTAINING SERVICE BULLETINS PERTAINING TO YOUR QUESTION, THERE WERE NO APPLICABLE BULLETINS. I HOPE THIS HELPS ANSWER YOUR QUESTION. THANKS FOR CHOOSING SEEGER TOYOTA, TIM EVERS, SERVICE MANAGER THE PROBLEM HAS CONTINUED AND I'VE NOTICED IT OCCURS WHEN BRAKING ON SNOW PACKED ROADS -- I NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME WHEN MY CAR SEEMED TO LURCH FORWARD - I COULD NOT STOP - I HAD TO SWERVE INTO ANOTHER LANE TO AVOID COLLISION. I REPORTED THIS PROBLEM TO ANOTHER TOYOTA DEALER (WEISS TOYOTA IN ST. LOUIS, MO.) THEY DID NOT HAVE ANY RESPONSE. WHEN I CONTACTED THE SERVICE MANAGER AGAIN ON 2/4/10, I WAS TOLD THAT THEY HAD NOT HEARD ANYTHING ABOUT A PROBLEM WITH THE PRIUS FROM TOYOTA. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE BRAKE PROBLEMS WITH MY 2010 PRIUS. NOW THAT I SEE IT'S IN THE NEWS I REALIZE I'M NOT THE ONLY ONE. THE PRIUS HAS ISSUES WHEN I'M BRAKING AND I GO OVER ANY TYPE OF A BUMP IN THE ROAD, OR I GO OVER A POTHOLE COVER. REALLY THERE IS A BRAKING PROBLEM WHEN I AM BRAKING AND THE CAR IS DRIVING OVER DIFFERENT ROAD SURFACES, OR THERE IS BAD WEATHER. THE CAR LURCHES FORWARD- ALMOST FEELS LIKE IT'S SKIPPING A BEAT. IT MAKES MY HEART JUMP, SIMILAR TO A JOLT. I FEEL EVERY TIME THAT I WILL GET INTO AN ACCIDENT, BUT I HAVEN'T YET... THANKFULLY. THIS IS A PROBLEM WITH THE CAR AND NEEDS TO BE ADDRESSED IMMEDIATELY BEFORE SOMEONE DIES, OR GETS SERIOUSLY INJURED. THIS HAPPENS ON AVERAGE ABOUT 1-2 TIMES A WEEK. I DRIVE APPROX 150 MILES A WEEK. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN THE ROAD SURFACE IS SLIPPERY AND/OR UNEVEN (I.E, POTHOLE IS BEGINNING TO FORM), MY 2010 TOYOTA PRIUS HAS "SURGED" OR ACCELERATED SUDDENLY AT LOW SPEEDS UNDER 30 MPH, FOR NO APPARENT REASON OTHER THAN COMING INTO CONTACT WITH THE BUMPY/SLICK ROAD SURFACE. THIS SUDDEN ACCELERATION RESPONDS TO BRAKING AND HAS OCCURRED APPROXIMATELY 5-8 TIMES, WITH MORE FREQUENCY SINCE THE RAINY WEATHER BEGAN. THIS IS FRIGHTENING FOR A FEW BRIEF SECONDS, ESPECIALLY IN HEAVY TRAFFIC. AS A CONSEQUENCE, I TRY TO AVOID UNEVEN ROAD SURFACES BUT IN HEAVY RAIN CONDITIONS WHEN THE ROAD IS COVERED WITH WATER, POT HOLES AND BRAKES IN THE BLACKTOP ARE NOT AS EASILY VISIBLE AND ONCE I SWERVED TO MISS IT BY MOVING INTO THE NEXT LANE A LITTLE BIT AND A BIG TRUCK WAS MERGING INTO THE SAME LANE AT THE SAME TIME AND BLEW HIS HORN SO HARD IT SCARED ME EVEN MORE SO THAT I SWERVED BACK INTO MY LANE, NEARLY CAUSING AN ACCIDENT. I PLAN TO CONTACT MY DEALER TODAY ABOUT THIS ACCELERATION DEFECT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

WHILE ENGAGING THE BRAKE, BRAKES SEEM TO RELEASE FOR 1 SEC WHILE HOLDING DOWN BRAKE WHILE HITTING BUMP OR WHENEVER TRACTION CONTROL SYSTEM IS ENGAGED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

MOMENTARY LOSS OF BRAKING WHEN ABS ACTIVATES CAUSES CAR TO TRAVEL AN UNEXPECTED 12 FEET. HAS HAPPENED 4 TIMES SINCE DEC 2009. HAPPENS WHEN SLOWING DOWN FOR STOP SIGN, OR MAKING LEFT OR RIGHT TURN IN TRAFFIC, WHEN THERE IS A SLIPPERY PATCH CAUSING ABS TO TRIGGER. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Summary

WHILE GOING OVER A SPEED BUMP, MY 2010 TOYOTA SEEMED TO ACCELERATE WHILE THE BRAKE WAS DEPRESSED. THIS HAS OCCURRED ON OTHER OCCASIONS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS PURCHASED IN OCTOBER 2009. WHEN BRAKING, CAR HITS A BUMP IN THE ROAD OR ON A ROUGH ROAD, BRAKES APPEAR TO FAIL FOR APPROXIMATELY 2-3 SECONDS. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I OWN A 2010 PRIUS, THAT I PURCHASED SEPTEMBER, 2009. IN DECEMBER I WAS DRIVING IN TOWN, AND CAME TO A STOP. WHEN I CAME TO THE STOP SIGN, I PUT MY BRAKES ON AND HIT A POT HOLE AT THE SAME TIME. IT FELT AS THOUGH THE CAR JERKED FORWARD AND IT WAS A SECOND WHERE I FELT THERE WAS NO BRAKE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Summary

WE OWN A 2010 PRIUS PURCHASED OCT 2009 AND ARE EXPERIENCING THE SAME PROBLEMS DESCRIBED IN THE PRESS FOR THE BRAKE FAILURE PROBLEM CAR JUMPS, OR BRAKES SLIGHTLY UNRESPONSIVE, TEMPORARILY LOSS OF BRAKE POWER. PROBLEM HAPPENS AT SLOW SPEEDS BUT SEEMS INTERMITTENT. NO ACTION HAS BEEN TAKEN, TOYOTA NOT YET CONTACTED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIAMTELY 20 MPH AND MAKING A LEFT OR RIGHT TURN WITH THE BRAKE PEDAL ENGAGED, FOR A FRACTION OF A SECOND. THE ANTI SKID LIGHT ILLUMINATED AND THE BRAKES FAILED TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 3,000. UPDATED 03/04/10. *LJ UPDATED 05/14/10.*JB

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I'VE ALSO EXPERIENCED BRAKING ISSUES WITH THE PRIUS. THIS USUALLY HAPPENS GOING OVER POTHOLES, ROUGH ROAD, OR RAILROAD TRACKS WHEN BRAKING AT CERTAIN SPEEDS WHILE APPLYING THE BRAKES AT MODERATE FORCE. IT MOMENTARILY FEELS LIKE THE CAR IS ACCELERATING - IT'S QUITE DISCONCERTING. I'VE ALSO NOTICED VARIABILITY IN BRAKING DISTANCE EVEN ON SMOOTH DRY PAVEMENT WHERE I'VE HAD TO STEP HARDER ON THE BRAKES BECAUSE THE CAR WASN'T STOPPING AS EXPECTED. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN OCTOBER 2009. I HAD TWO INCIDENCES WITH THE BRAKES THAT WERE SIMILAR TO WHAT HAS BEEN REPORTED IN THE PAPERS. THE FIRST WAS WITHIN THE FIRST SIX WEEKS OF OWNING THE CAR. I WAS SLOWING DOWN TO ENTER A GAS STATION AND THE CAR ACCELERATED. I HAD BEEN APPLYING THE BRAKES ALREADY, BUT THE ACCELERATION TOOK ME BY SURPRISE. I APPLIES THE BRAKES MORE FORCEFULLY AND THE CAR SLOWED. THE SECOND TIME I WAS ON MY WAY TO THE DEALER FOR A GET TO KNOW YOU WITH THE MAINTENANCE DEPT. I WAS DESCENDING A HILL WITH THE BRAKES BEING APPLIED. AGAIN THE CAR SPED UP AND I BRAKED MORE FORCEFULLY AND IT SLOWED. IT WAS SCARY. MY HUSBAND SAID THIS HAPPENED ONCE WHEN HE DROVE THE CAR, BUT HE DID NOT REMEMBER THE DETAILS. WHEN WE TOLD THE DEALER, THEY SAID THEY WERE NOT AWARE OF ANY ISSUES WITH THE 2010 PRIUS ACCELERATING OR BRAKING, BUT THAT THEY WOULD LOOK AT THE CAR. OF COURSE, THIS HAPPENED THREE TIMES OVER THREE MONTHS. THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. SOMEONE ELSE AT THE MEETING SUGGESTING ISSUES WITH THE PROGRAMMING, BUT WE WERE JUST MEETING WITH THE HEAD OF THE REPAIR DEPARTMENT. THEY ONLY KNOW WHAT TOYOTA IS TELLING THEM. NOW I SEE IN THE PAPER THAT TOYOTA CORRECTED THE ISSUE IN THEIR NEW PRIUS. SO THEY KNEW ABOUT THIS AND DIDN'T TELL US. THIS IS THE FIRST AND LAST TIME I WILL BUY A TOYOTA. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

MY WIFE EXPERIENCED BRAKING ANOMALIES IMMEDIATELY AFTER BEGINNING TO DRIVE HER NEW 2010 PRIUS. I ATTRIBUTED THESE TO THE WAY THE CAR DRIVES AND I HAVEN'T NOTICED ANYTHING THE FEW TIMES I HAVE DRIVEN IT. BUT THIS IS SOMETHING SHE HAS BEEN REPORTING SINCE SHE FIRST BEGAN DRIVING IT (6 MONTHS) AND SHE IS A PERCEPTIVE PERSON (M.D.). WITH DISCUSSIONS OF WHETHER TO RECALL I FIGURED I SHOULD REPORT THE PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TOYOTA PRIUS 2010 MODEL: BRAKE LAG. I GATHER NHTSA IS CONSIDERING A RECALL. THIS IS TO FURTHER YOUR DATA. I TOOK MY 2010 PRIUS IN TO 355 TOYOTA, ROCKVILLE, IN NOVEMBER TO COMPLAIN ABOUT THE BRAKES DISENGAGING WHEN BEING APPLIED OVER ROUGH TERRAIN, LEADING TO A 4 - 6 FOOT JUMP FORWARD THEN RE-ENGAGEMENT OF THE BRAKES. I LODGED THIS CONCERN AS PART OF GETTING AN OIL CHANGE SERVICE, AND I HAVE THIS COMPLAINT IN WRITING ON THE DOCKET. THEY TOLD ME THE PROBLEM WAS JUST NORMAL ANTILOCK BRAKING. THE PROBLEM HAS OCCURRED MULTIPLE TIMES SINCE, CAUSING ABOUT A 4 - 6 FOOT JUMP BEFORE THE BRAKE REENGAGES. WITH ALL THE ICE WE HAVE HAD RECENTLY, I CAN NOW ASSURE MYSELF THAT THIS ISSUE IS NOT ABOUT THE ANTILOCK BRAKES, WHICH HAVE A TOTALLY DIFFERENT FEEL, AS THEY SHOULD. THE BRAKE DISENGAGEMENT ALMOST CAUSED AN ACCIDENT ON MONDAY THIS WEEK ON E STREET AS THE CAR HIT AN ICE PATCH AND THE BRAKE DISENGAGED MOMENTARILY. I THINK THE PRIUS IS A GREAT CAR, BUT, THIS PROBLEM IS DANGEROUS AND NEEDS TO BE FIXED. WHEN I CALLED 355 TOYOTA YESTERDAY WHEN IT BECAME EVIDENT THAT I WASN'T THE ONLY PERSON REPORTING THIS, THEY WERE VERY NICE BUT I AM NOT SURE THAT TOYOTA HAS PROVIDED THEM WITH A SOLUTION. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/31/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN I APPLY THE BRAKES ON THIS VEHICLE ON A BUMPY ROAD THE BRAKES EITHER PAUSE FOR A SECOND TO APPLY OR THE ANTILOCK SYSTEMS SEEMS TO ENGAGE AND DIS-ENGAGE CAUSING A SERIOUS DISTRACTION WHILE BRAKING. THIS OCCURS DAILY AS THE AREA I LIVE IN IS MAINLY BRICK PAVED STREETS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 10 MPH OVER A SPEED BUMP OR A POTHOLE WITH HER FEET ON THE BRAKE PEDAL THE VEHICLE LUNGED FORWARD AND ACCELERATED. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING NORMALLY SINCE THE ELECTRICAL ENGINE WAS SWITCHING TO THE GASOLINE ENGINE. THE FAILURE MILEAGE WAS 6,000.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN SLOWING DOWN, IF THE CAR HITS A POTHOLE OR BUMP IN THE ROAD, IT SEEMS TO ACCELERATE. AS SOON AS I PUT PRESSURE ON THE BRAKE, IT STOPS. IT ALMOST FEELS LIKE THE CAR JUMPS AHEAD FOR A BRIEF MOMENT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 50 TO 55 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY NO POWER RESPONSE FOR A SECOND. THE FAILURE OCCURRED INTERMITTENTLY. IN ADDITION, WHEN AFTER A COMPLETE STOP THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE AUTHORIZED DEALER AND MANUFACTURER HAVE BEEN NOTIFIED OF THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 400.

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

WE HAVE THE SAME BRAKING PROBLEM WITH OUR 2010 PRIUS AS DESCRIBED RECENTLY IN NEWSPAPERS. THERE SEEMS TO BE A MOMENTARILY LAPSE OF BRAKING POWER WHEN GOING OVER SLIPPERY OR BUMPY SURFACES. IT HAS HAPPENED NUMEROUS TIMES IN THE PAST FEW MONTHS (WELL OVER 25 TIMES). *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 35 MPH IN RAINY WEATHER CONDITIONS, THE DRIVER ENCOUNTERED A POTHOLE IN THE ROADWAY AND THE ANTI-LOCK BRAKE SYSTEM ENGAGED. SUDDENLY, THE BRAKE PEDAL TRAVELED TO FLOOR WITHOUT RESISTANCE AND A NO POWER RESPONSE. THE VEHICLE SLOWED DOWN AFTER EXTREME AND CONTINUOUS FORCE WAS APPLIED TO THE BRAKE PEDAL. THE FAILURE OCCURRED WHEN THERE WAS INCLEMENT WEATHER CONDITIONS AND POTHOLES. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 1,000.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I OWN A 2010 TOYOTA PRIUS. WHILE BRAKING ON A SLICK OR ROUGH PATCH OF ROAD MY CAR WILL BRIEFLY SURGE AND THEN BRAKE. AT FIRST I THOUGHT THIS HAPPENED BECAUSE THE CAR HAS LOW FRICTION TIRES FOR EFFICIENCY. IT HAS HAPPENED ABOUT 5 TIMES SINCE I BOUGHT MY CAR IN AUGUST 2009. AFTER READING THE RECENT REPORTS IT SEEMS LIKE I AM HAVING A BRAKING PROBLEM, NOT A TIRE PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY CAR (2010 TOYOTA PRIUS) BRIEFLY ACCELERATES WHEN I HIT A SMALL BUMP. IT FEELS LIKE IT IS IN THE ABS SYSTEM. I CALLED MY DEALER SHORTLY AFTER I PURCHASED THE CAR AND THEY SAID THEY HAVE HAD NO COMPLAINTS OF THIS NATURE. I WENT ON A PRIUS CHAT FORUM AND THERE WERE MANY WITH THE SAME COMPLAINT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

I OWN A DRIVING SCHOOL IN LIVINGSTON NJ, I PURCHASED A 2010 PRIUS IN JULY 2009. I ALSO NOTICE A DELAY IN THE BRAKING SYSTEM WHILE DRIVING DOWN A HILL ONE DAY. THIS OCCURRED WHILE I APPLIED THE BRAKES. I WENT OVER A BUMP OR POTHOLE. IT SEEMED LIKE THE CAR ACTUALLY ACCELERATED MOMENTARILY AND I HAD TO KEEP APPLYING THE BRAKES TO THE FLOOR AND HOPED THAT THERE WAS ENOUGH DISTANCE TO STOP. I REMEMBER GOING DOWN A HILL, APPLYING THE BRAKES AND THE CAR WAS SLOWING DOWN, THEN I WENT OVER THE BUMP OR POTHOLE IN THE ROAD AND THE CAR TOOK OFF LIKE I WAS ACCELERATING. I FELT LIKE I HAD LOST CONTROL OF THE VEHICLE FOR AT LEAST 2 SECONDS OR 20FEET BUT FORTUNATELY NO OTHER VEHICLES WERE NEAR BY. I NOW MAKE SURE THAT I BRAKE SOONER, AND ALLOW MORE FOLLOWING DISTANCE. ESPECIALLY IN BAD WEATHER. ANTI-LOCK BRAKES SEEM TO HAVE THEIR OWN UNIQUE PROBLEMS IN THAT THE WHEELS DON'T LOCK BUT THOSE ON THE PRIUS SEEM A BIT MORE NOTICEABLE BECAUSE THEY ARE ELECTRIC AND THE PADS DON'T SLOW THE CAR LIKE NORMAL BRAKES. (AT LEAST THAT WHAT MY SALESMAN TOLD ME.) HE SAID THAT THE PADS WILL LAST OVER 200,000 MILES. HOPEFULLY I'LL BE ABLE TO DRIVE IT THAT LONG WITHOUT AN INCIDENT. BUT THE PROBLEM NOW IIS THAT PARENTS MAY NOT WANT THEIR KIDS TO LEARN WITH MY DRIVING SCHOOL, EVEN THOUGH THERE HAVE BEEN NO REAL PROBLEMS WITH TRAINING TEENAGERS YET. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS. WHEN FIRST STARTING THE CAR BEFORE THE GASOLINE ENGINE ENGAGES, THE BRAKES GRAB SUDDENLY WHEN APPLIED (E.G. BACKING OUT OF THE GARAGE OR LEAVING A PARKING SPACE), AND CONTINUE TO DO SO UNTIL THE GAS ENGINE STARTS. ALSO, THERE IS MOMENTARY LOSS OF BRAKING WHEN GOING OVER BUMPS (LIKE SPEED BUMPS.) *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

WHEN INITIALLY STARTING THE CAR (PRIUS 2010) TO BACK OUT OF A PARKING SPOT AND APPLYING THE BRAKES, I HAVE NOTICED A LOSS OF BRAKING (I HAVE PRESSED THE BRAKE PEDAL TO THE FLOOR WITH NO NOTICEABLE BRAKING). WHEN THE BRAKES ARE REAPPLIED, THE BRAKES "GRAB" AND CAUSE SUDDEN, JERKY STOPPING. THIS HAS OCCURRED TWICE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 TOYOTA PRIUS. THERE IS A PROBLEM WITH THE BRAKES WHEN I AM ON A BUMPY ROAD AND WANT TO COME TO A COMPLETE STOP. THE PROBLEM DOESN'T SEEM TO HAPPEN WHEN SLOWING OVER A BUMPY ROAD, ONLY WHEN COMING TO A COMPLETE STOP. THE CAR ALMOST SEEMS TO SKID A BIT AND I DEFINITELY DO NOT FEEL AS IF I HAVE CONTROL OF THE CAR WHEN THIS HAPPENS. WHILE IT'S ONLY A SPLIT SECOND, IT'S NOT A VERY COMFORTABLE SPLIT SECOND. THANKFULLY I HAVE NOT BEEN IN THIS SITUATION WITH ANOTHER CAR IN FRONT OF ME. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

WHEN DRIVING, AND GOING OVER A ROUGH SPOT IN THE ROAD (POT HOLE, CRACK, ETC.) THE CAR FEELS LIKE IT IS LURCHING FORWARD MOMENTARILY, AS IF THE BRAKES RELEASED. THIS HAPPENS EVERY TIME THE CAR GOES OVER A ROUGH PATCH IN THE ROAD. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I OWN A 2010 TOYOTA PRIUS. I HAVE HAD MULTIPLE TIMES WHEN I HAVE HIT A BUMP AND WAS APPLYING THE BRAKES AND THE CAR SEEMS TO SKIP OR FLOAT. ON FEB 4, 2010 I WAS APPROACHING A STOP SIGN AND WAS BRAKING. JUST BEFORE THE STOP SIGN I HIT A BUMP AND THE CAR SLID THROUGH THE STOP SIGN AND INTO THE INTERSECTION. *TR

02/05/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH SHE SMELLED A STRONG GASOLINE ODOR. THE VEHICLE WAS INSPECTED AND THERE WERE NO VISIBLE LEAKS. THE DEALER AUTHORIZED THE TOW TRUCK TO RETRIEVE THE VEHICLE SINCE SHE WAS AFRAID TO DRIVE IT. THE DEALER TEST DROVE THE VEHICLE AND DID NOT FIND ANY LEAKS OR DETECT ANY GASOLINE ODOR. THE FAILURE AND THE CURRENT MILEAGES WERE 7,000. UPDATED 03/09/10. *LJ UPDATED 05/12/10.8JB

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/24/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

OWN A 2010 PRIUS. HAVE EXPERIENCE INTERMITTENT BRAKE ISSUES. THE BRAKES SEEM TO NOT FUNCTION PROPERLY WHEN THEY APPLIED OVER UNEVEN SURFACES. THE CAR FEELS LIKE IT IS "SLIDING" OR "HYDROPLANING" FOR A BRIEF MOMENT, THEN THE BRAKES "CATCH" AGAIN. I WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 24, 2009 AND NEVER THOUGHT ABOUT THE ISSUE WITH THE BRAKES. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I AM COPYING BELOW AN INCIDENT WITH MY PRIUS' BRAKES THAT REPORTED TO TOYOTA EARLIER THIS WEEK (CONFIRMATION OF RECEIPT FROM TOYOTA AND THEN MY DESCRIPTION OF EVENT): _____________ THANK YOU FOR CONTACTING TOYOTA MOTOR SALES, U.S.A., INC. WE APPRECIATE YOUR CONSIDERATION AND HOPE TO HAVE YOUR EMAIL ADDRESSED AS QUICKLY AS POSSIBLE. OUR CURRENT OFFICE HOURS ARE MONDAY THROUGH FRIDAY FROM 5 AM TO 6 PM AND SATURDAY 7 AM TO 4 PM PACIFIC TIME. IF YOU NEED IMMEDIATE ASSISTANCE, WE RECOMMEND YOU CONTACT THE CUSTOMER RELATIONS MANAGER AT YOUR LOCAL TOYOTA DEALERSHIP. DISCUSSION THREAD CUSTOMER 02/03/2010 01:04 PM I HAVE HEARD/READ OF A FEW INSTANCES OF BRAKING ISSUES WITH PRIUS'. I WOULD LIKE TO LET YOU KNOW I EXPERIENCED THIS PROBLEM THE OTHER DAY. I WAS APPROACHING A STOP LIGHT AT A SLOW RATE OF SPEED (~20) AND BRAKING LIGHTLY WHEN I WENT OVER A SMALL BUMP ACROSS THE ROAD. THE BRAKES/PEDAL IMMEDIATELY FELT USELESS. I QUICKLY LET UP ON THE PETAL AND HIT THE BRAKES MUCH HARDER AND I WAS ABLE TO SAFETY COME TO A STOP WITHOUT ANY DANGER OR LOCKING THE BRAKES. I WANTED TO BE SURE TO LET YOU KNOW AND BE ON RECORD OF THIS ISSUE WITH MY NEW PRIUS WHICH I LOVE SO FAR SHORT OF THIS INCIDENCE. IS THERE A KNOWN ISSUE OR FIX THAT I CAN HAVE MY DEALERSHIP LOOK INTO? *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS BRAKES ON TWO SEPARATE TIMES HAVE ALMOST CAUSED AN ACCIDENT. BOTH TIMES SLIPPERY CONDITIONS WERE PRESENT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A 2010 TOYOTA PRIUS, BOUGHT IN NOVEMBER 2009. I HAVE NOTICED THAT IF I AM DRIVING OVER A SPEED BUMP, POTHOLE OR EVEN AN UNEVEN ROAD SURFACE AND I BRAKE, THE CAR EITHER ACCELERATES OR SLIPS FORWARD. THE BRAKES DON'T WORK. I EXPERIENCED THIS SOON AFTER I GOT THE NEW CAR. YESTERDAY, I SLOWED DOWN TO ENTER A GAS STATION, BUT THE ROAD SURFACE WAS DRIVEN WITH HOLES AND THE CAR DID NOT SLOW DOWN EVEN THOUGHT I BRAKED AND IT OVERSHOT THE ENTRANCE. I'M NERVOUS THAT I MAY HIT SOMEONE IN FRONT OF ME AND EVEN WORSE, IF I AM SLOWING DOWN FOR A PEDESTRIAN, I MAY HIT A PERSON. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/18/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE MOMENTARILY UNRESPONSIVE AT LOW SPEEDS WHEN DRIVING APPROXIMATELY 10 MPH OVER A POTHOLE. SHE STATED THAT THE FAILURE OCCURRED 50% OF THE TIME SHE DROVE OVER A POTHOLE OR BUMPY SURFACE. SHE CALLED THE DEALER AND WAS TOLD THAT THE ABS WAS THE CAUSE AND IT WAS NORMAL. SHE CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH A REPRESENTATIVE. THE VEHICLE HAS NOT BEEN REPAIRED TO-DATE. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE ACCELERATED IMMEDIATELY AFTER THE CONTACT DROVE APPROXIMATELY 45 MPH OVER A BUMP IN THE ROAD OR A POTHOLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 1500. THE CURRENT MILEAGE WAS 4000.

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MOMENTARY BRAKE FAILURE AT SLOW SPEEDS 2010 PRIUS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JT8UF11E4R0******
Summary

LACK OF BRAKING WHEN HITTING A BUMP IN THE ROAD. IN MY CASE, THERE IS A BUMPY SECTION OF ROAD UNDER CONSTRUCTION AT THE INTERSECTION OF SHILOH RD AND FM 1171 IN FLOWER MOUND, TX. THIS PROBLEM OCCURS EVERY TIME I BRAKE AT THE TRAFFIC LIGHT AT THAT INTERSECTION. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS WITH ELECTRONIC STABILITY AND ANTI-LOCK BRAKING SYSTEM. WHILE BRAKING AT VARIOUS SPEEDS AND DRIVING OVER A POTHOLE, A BUMP OR ANY CHANGE IN THE ROAD SURFACE, THE VEHICLE WOULD MOMENTARILY ACCELERATE BEFORE THE BRAKES WOULD ENGAGE. THE DEALER STATED THAT WAS NORMAL FOR THE BRAKING SYSTEM FOR HIS YEAR, MAKE AND MODEL VEHICLE. THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 19,000.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

MY 2010 PRIUS HAS HAD 4 INSTANCES WHEN BRAKES DIDN'T WORK. ALL INVOLVED SLIGHTLY WET SURFACES ON A SEM- POTHOLED ROAD IN HOUSTON TX. I AM TAKING CAR INTO FRED HAAS TOYOTA ,, BUT I AM NOT SURE ANYONE KNOWS HOW TO FIX IT YET. AFTER TRYING TO BRAKE, THERE IS A LURCH FORWARD BEFORE IT COMES TO A STOP. I DO NOT FEEL SAFE IN VEHICLE. FORTUNATELY, I WAS GOING LESS THAN 40 MPH WHEN IT HAPPENED, AND HAVE NOT HAD AN ACCIDENT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS BRAKES GRAB ABRUPTLY COMING TO A COMPLETE STOP GOING THROUGH AN INTERSECTION AT ABOUT 20 MPH. I WAS ALMOST REAR-ENDED AND SUV BEHIND ME HAD TO PULL ASIDE TO KEEP FROM HITTING ME. ALSO, WHEN BACKING THE BRAKES WILL GRAB REPEATEDLY MAKING VEHICLE JERK - AND MAKES DRIVER LOOK LIKE WE CANNOT DRIVE. SEE 'PRIUS CHAT' SITE FOR MANY OTHER LIKE INCIDENTS BY OTHER DRIVERS AND SPECULATIVE SOLUTIONS. THIS ALSO HAPPENS WHEN PULLING FORWARD FROM PARKING AND HIT BRAKES IN ORDER TO MAKE A 3-POINT TURN (EXAMPLE) ETC. THIS HAPPENED THE VERY FIRST TIME I GOT INTO THE CAR WITH THE SALESMAN SITTING BESIDE ME, AND HE REMARKED WHAT GOOD BRAKES THEY WERE. I THOUGHT IT WAS JUST AN ANNOYING TRAIT OF THE CAR (BEING A HYBRID) UNTIL THE INTERSECTION INCIDENT LAST WEEK - AND THE NEW BRAKE NEWS ON THE PRIUS. THIS NEEDS TO BE ADDRESSED AS PART OF THE DEFECT BEFORE A PILE-UP COLLISION IS CAUSED. IT ALMOST SEEMS AS IF THERE IS NO 'POWER' TO THE BRAKES IN A 'GLIDING' TYPE MODE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH OVER A ROUGH SURFACE SHE NOTICED THAT THE BRAKES WOULD MOMENTARILY DISENGAGE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 2500.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: 4T4BF3EK2AR******
Summary

I OWN A PRIUS 2010 MODEL. I'VE HAD THE CAR SINCE AUGUST 2009. WHEN PUSHING THE BRAKE PEDAL WHILE THE CAR OS GOING OVER A PATCH OF SNOW/ICE, THE BRAKES ENGAGED AFTER ABOUT 2-3 SECOND. LUCKILY, IN THE FEW INCIDENT THAT THIS SITUATION HAS HAPPENED, THERE WAS NOT OBSTACLES IN FRONT OF THE CAR. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 2 MPH IN REVERSE AND REMOVING HIS FOOT FROM THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE HAS OCCURRED APPROXIMATELY 3 TO 4 TIMES. THE DEALER WAS CONTACTED AND HAD NOT RESPONDED WHEN THE COMPLAINT WAS FILED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK INVOLVED AND DOESN'T FEEL SAFE DRIVING THE VEHICLE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 2000. THE CURRENT MILEAGE WAS 5400.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

WE OWN A 2010 TOYOTA PRIUS WHICH WE PURCHASED IN JUNE OF 2009. ON SIX DIFFERENT OCCASIONS WE HAVE EXPERIENCED BRAKING PROBLEMS. ONE INCIDENT WAS ON ICE AND WHEN THE BRAKE PEDAL WAS PRESSED THE RESPONSE WAS AS IF THERE WERE NO BRAKES AT ALL AND THE VEHICLE SLID FREELY FOR A BRIEF MOMENT. THE OTHER FIVE INCIDENTS INVOLVED BRAKING ON A ROUGH SURFACE WHEN APPROACHING A STOP SIGN (3 DIFFERENT LOCATIONS). IN THESE CASES, WHEN THE BRAKE WAS PRESSED THE CAR DID NOT BEGIN TO STOP IMMEDIATELY. IN FACT I GOT THE FEELING THAT THE CAR HAD BEEN "HIT FROM THE REAR" AND I JERKED BACK INTO MY SEAT A LITTLE AND FELT THAT THE CAR FLOATED AHEAD BEFORE IT BEGAN TO STOP. THIS ALL HAPPENED VERY QUICKLY. I TRIED TO REPLICATE THE SITUATION AND WAS SUCCESSFUL ONCE. IN ALL BUT ONE OF MY EXPERIENCES WITH THIS DILEMMA, THE ROAD WAS ON A SLIGHT DOWNWARD SLOPE APPROACHING THE STOP SIGNS. THERE SEEMS TO BE A CERTAIN SPEED THAT IS NEEDED FOR IT TO HAPPEN. TOYOTA EXAMINED THE BRAKES AND SAID THEY WERE OK. OBVIOUSLY, THEY ARE NOT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U183******
Summary

MY 2010 TOYOTA PRIUS SLIPS WHEN THE BRAKES ARE APPLIED OVER MANHOLES, POTHOLES, AND UNEVEN SURFACES (DIFFERENCES IN PAVEMENT, ETC), AT WHICH TIME I HAVE NO CONTROL OVER THE VEHICLE. THIS OCCURS SEVERAL TIMES A WEEK, AND AT LOW SPEEDS - SINCE I'M APPLYING THE BRAKES, THE SPEEDS HAVE BEEN 30 MPH OR LESS. I TOOK THE CAR IN FOR A TEST DRIVE 2/4/10, HOWEVER, NO POTHOLES WERE AVAILABLE DURING THE TEST DRIVE, AND THE DIAGNOSTIC CHECK VIA COMPUTER INDICATED NO ERROR MESSAGES HAVE OCCURRED WITHIN THE SYSTEM. I WAS TOLD THERE WERE NO PROBLEMS, AND THAT THE BRAKES ARE WORKING CORRECTLY. *TR

02/05/2010
Components: ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Summary

1. I BOUGHT MY 2010 PRIUS NEW FROM A TOYOTA DEALER IN EARLY DECEMBER OF 2009. 2. WHEN I AM APPLYING THE BRAKES TO SLOW DOWN, IF I HIT A POTHOLE, BUMP, OR SPEED BUMP THE BRAKES WILL STOP WORKING AND THE CAR WILL LURCH FORWARD. I HAVE EXPERIENCED THIS BRAKE FAILURE AT LEAST 20 TIMES, WITH VARYING SEVERITY. IT CAN HAPPEN ANY TIME I AM TRYING TO SLOW DOWN AND HIT A BUMP OR POTHOLE (E.G.. TRYING TO SLOW DOWN BECAUSE THE CAR IN FRONT OF ME IS STOPPING, OR BECAUSE I AM APPROACHING A STOP SIGN OR RED LIGHT, OR BECAUSE I AM TURNING OR GOING INTO A CURVE). SO FAR, THIS BRAKE FAILURE HAS NOT CAUSED AN ACCIDENT BUT IT HAS CAUSED ME TO COME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME ON ONE OCCASION. I HAVE COME TO NO LONGER FEEL SAFE DRIVING MY PRIUS BECAUSE I CANNOT TRUST THE BRAKES WHEN THERE ARE BUMPS OR POTHOLES IN THE ROAD. 3. I BROUGHT MY PRIUS TO THE SERVICE CENTER OF THE DEALERSHIP WHERE I PURCHASED THE CAR. I BROUGHT THE CAR IN ON 2/4/2010. THAT EVENING WHEN I SPOKE TO THE MECHANIC, HE TOLD ME THAT THE BRAKES ARE NORMAL AND THAT HE DID NOT DO ANYTHING TO FIX MY CAR AND THAT I COULD PICK MY CAR UP. I THEN SPOKE WITH THE MANAGER AND TOLD HIM THAT I DID NOT FEEL SAFE DRIVING THE CAR UNTIL THEY FIXED THE BRAKING PROBLEM. MY CAR IS STILL AT THE DEALERSHIP AND HAS NOT BEEN FIXED BECAUSE THEY ARE REFUSING TO ACKNOWLEDGE THAT THE BRAKES ARE NOT FUNCTIONING SAFELY. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE NOTICED A BRAKING PROBLEM WITH MY 2010 TOYOTA PRIUS. I WAS SLOWING DOWN BECAUSE OF A COW IN THE ROAD AND AS I WAS SLOWING I HIT A SMALL BUMP AND SUDDENLY MY BRAKES COMPLETELY STOPPED WORKING FOR ABOUT A SECOND AND IT ALMOST FELT LIKE THE CAR WAS ACCELERATING. I THOUGHT I WAS GOING TO RUN INTO THE COW AND THEN THE BRAKES GRABBED AGAIN AND I CONTINUED TO SLOW DOWN. IT WAS NOT A GOOD FEELING. I ALSO EXPERIENCED A SIMILAR ISSUE WHEN I HIT SOME ICE ON THE ROAD. WHEN I HIT THE ICE THERE WAS A BRIEF SECOND WHERE THE BRAKES SEEMED TO BE DOING ABSOLUTELY NOTHING AT ALL. I COULD NOT FEEL THE NORMAL ABS FEEL OR ANYTHING. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

PRIUS 2010 OWNER. I WAS BRAKING TO ENTER A PARKING LOT FROM THE ROAD. AS I ENTERED THE LOT, THE CAR WENT OVER A BUMP IN THE PAVEMENT AND THE BRAKES FAILED FOR A VERY SHORT INSTANCE. IT DIDN'T PUT ME IN DANGER BUT IT WAS AN IMMEDIATE SCARE. (THIS HAPPENED JUST A FEW DAYS BEFORE THE MEDIA REPORTS OF THIS ISSUE CAME OUT, SO I RELATED WITH THE REPOTS WHEN THEY CAME OUT.) *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I BOUGHT AT 2010 PRIUS ON 12/26/09 FROM THE VERY BEGINNING INTERMITTENTLY WHEN I GO TO STOP THE CAR WON'T STOP (MY CHEST TIGHTEN) ITS AS IF THE BACK OF THE CAR IS BEING PUSHED FORWARD EVEN THOUGH YOU HAVE YOUR FOOT ON THE BRAKE. YOU A GET A HESITATION AND THEN THE CAR STOPS. MY HUSBAND SAID IT WAS THE TRACTION CONTROL I WAS NOT USE TO IT.BUT THE TRACTION CONTROL LIGHT DOES NOT COME ON. ITS IS GETTING HARDER AND HARDER TO STOP. NOW EVEN THE PASSENGERS HEAR AND FEEL THE PROBLEM. YET WHEN I CALL TOYOTA TO BRING THE CAR IN THEY SAY THERE IS NO RECALL. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I PURCHASED A 2010 PRIUS IN JULY 2009. WHENEVER I GO OVER A BUMPY ROAD OR HIT A POTHOLE WHILE BRAKING THE CAR WILL LURCH FORWARD. I BROUGHT IT TO WALSER TOYOTA IN BLOOMINGTON, MN FOR THIS PROBLEM. THEY SAID MY BRAKES WORK FINE. I'M STILL HAVING THE PROBLEM. IN FACT...I HAVE IT SO OFTEN WE HAVE NICKNAMED IT "PRIUS BRAKING." SO EACH TIME IT HAPPENS WE SAY "PRIUS BRAKING." WE KNOW TO NOT FOLLOW CLOSELY TO ANYONE AT A STOP SIGN OR STOP LIGHT IN FEAR OF REAR-ENDING THEM WHEN THE "PRIUS BRAKING" HAPPENS. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I EXPERIENCE A FEW TIMES WEEK SINCE LAST SUMMER WHEN I GOT MY 2010 PRIUS THE "1 SECOND" BRAKE FAILURE THAT HAS BEEN REPORTED FOR 2010 PRIUS VEHICLES. AS AN OWNER OF SUCH VEHICLE, THE POTHOLE ON MY USUAL FREEWAY ON RAMP AND THE SPEED BUMP IN MY WORK'S PARKING GARAGE BOTH CAUSE A QUICK ACCELERATION FEELING FOR ABOUT 1/2 SECOND IF I'M APPLYING THE BRAKES AT THE MOMENT OF PASSING OVER THE POTHOLE OR SPEED BUMP. THAT 'FEELING' MAY BE NOT AN ACCELERATION BUT A MOMENTARY BRAKE FAILURE. THE FAILURE IS ONLY ABOUT 1/2 SECOND AND I'M USED TO IT NOW, THOUGH OBVIOUSLY IT IS AN UNSAFE SITUATION. IF I COME ACROSS SUCH EVENTS WHILE, SAY, BRAKING HARD WHEN I SEE A PEDESTRIAN IN THE PARKING LOT, I COULD FAIL TO AVOID HITTING THE PERSON. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN APPLYING THE BRAKES BEFORE GOING OVER A POTHOLE I NOTICED THAT MY 2010 PRIUS APPEARED TO SPEED UP FOR A SPLIT SECOND RATHER THAN SLOW DOWN. THIS HAPPENED WHEN I WENT OVER THE POTHOLE. I ALSO NOTED THE SAME SENSATION WHEN BRAKING BEHIND CARS AT A STOP LIGHT. IF I HIT A BUMP THE CAR SEEMS TO SLIGHTLY ACCELERATE RATHER THAN DECELERATE. ADDITIONALLY WHEN DRIVING SLOWLY DOWN A ICY HILL AND APPLYING THE BRAKES, THERE WAS A DELAY IN ANY BRAKING. WHEN APPLYING THE BRAKES HARDER THE CAR DID DECELERATE EVENTUALLY. THIS HAS HAPPENED A NUMBER OF TIMES, BUT IS HARD TO REPLICATE ON DEMAND. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE CRUISE CONTROL ON MY 2010 TOYOTA PRIUS DOES NOT ALWAYS CANCEL WHILE BRAKING. THIS HAS RESULTED IN UNINTENDED ACCELERATION AFTER BRAKING WHILE THE CRUISE CONTROL HAS BEEN SET. A DRIVER EXPECTS THAT THE CRUISE CONTROL WILL AUTOMATICALLY CANCEL WHILE APPLYING THE BRAKES BUT THIS DOES NOT HAPPEN UNDER LIGHT BRAKING. THIS IS EVEN MORE PRONOUNCED WHILE DRIVING UP A STEEP HILL. ON JANUARY 11TH, 2010, I WAS IN A SITUATION WHERE I ACTUALLY APPLIED THE BRAKES TO REDUCE MY SPEED WHILE TRAVELING UP A STEEP HILL AND FELT THE CAR "FIGHTING" AGAINST ME TO MAINTAIN A STEADY SPEED. AFTER I HAD SLOWED MY PRIUS TO MATCH THE SPEED OF THE CAR IN FRONT OF ME, THE CRUISE CONTROL UNEXPECTEDLY CAUSED THE CAR TO ACCELERATE AGAIN, PLACING ME AT A LESS THAN SAFE DISTANCE TO THE CAR IN FRONT OF ME AS WE CRESTED THE HILL. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL*THE CONTACT OWNS 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 20 MPH ON AN UNEVEN RAISED ROADWAY SURFACE; PROCEEDING TO MAKE A LEFT TURN. PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE VEHICLE RESUMED TO NORMAL OPERATION AFTER APPLYING PRESSURE TO THE BRAKE PEDAL. THE FAILURE OCCURRED WHENEVER ENCOUNTERING AN UNEVEN ROAD SURFACE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 400.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

1. LOW DRIVING SPEEDS (<30 MPH), MOVING DOWN HILL, DECELERATING AS APPROACHING A STOP SIGN. 2. WHEN THE FRONT WHEEL STRIKES POT HOLE, THE BRAKING ACTION STOPS/DECREASES, THE CAR MOVES FORWARD MORE QUICKLY. IN THE CURRENT CASE, THERE ARE A SERIES OF THREE POT HOLES, SO HITTING EACH POT HOLE INCREASES THE FORWARD MOTION DESPITE HAVING BREAK PEDAL DEPRESSED. CONSEQUENCE, IS IMMEDIATE DIFFICULTY TO COME TO A STOP AT A STOP SIGN. 3. NO CURRENT CORRECTION HAS BEEN ATTEMPTED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,EXTERIOR LIGHTING
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE BRAKE LIGHTS ON MY 2010 TOYOTA PRIUS DO NOT ILLUMINATE UNDER LIGHT BRAKING. THERE IS A VERY DISCERNIBLE "GAP" AFTER DEPRESSING THE BRAKE PEDAL BEFORE THE BRAKE LIGHTS ILLUMINATE. UNDER LIGHT BRAKING, THE BRAKE LIGHTS WILL NOT WARN THE DRIVER OF THE CAR BEHIND ME THAT I AM ACTUALLY BRAKING. THIS RESULTS IN PEOPLE TAILGATING ME, AND SOMETIMES SOUNDING THEIR HORN SIGNAL AT ME, WHILE I AM SLOWING DOWN. ONCE THE PEDAL IS DEPRESSED FAR ENOUGH -- UNDER MODERATE TO SEVERE BRAKING -- THE BRAKE LIGHTS WILL EVENTUALLY ILLUMINATE. THIS HAS BEEN CONFIRMED BY SEVERAL CO-WORKERS AND FRIENDS WHO ALSO OWN THIS MODEL OF PRIUS. ALL OF OUR CARS HAVE THE SAME ISSUE WITH THE BRAKE LIGHT SWITCH. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

THE BRAKES ON MY 2010 TOYOTA PRIUS MOMENTARILY QUIT WORKING WHILE DRIVING OVER ROUGH SURFACES SUCH AS POTHOLES, RAILROAD TRACKS OR VERY UNEVEN PAVEMENT. THIS CAUSES THE VEHICLE TO SURGE FORWARD UNEXPECTEDLY UNDER BRAKING. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

I HAVE 2010 PRIUS. LOST CONTROL OF THE CAR A FEW SECONDS A FEW TIMES ESPECIALLY IN UNEVEN DOWN ROADS AND SLOW OR SLIPPERY ROADS. IT JUMPS (MOVE FORWARD) A FEW FEET, BEFORE IT STOPS, EVEN I APPLY THE BRAKE. I FELT THAT BRAKES DIDN'T WORK DURING THE PERIOD. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER HE ENGAGED THE BRAKE PEDAL WHILE DRIVING VARIOUS SPEEDS RANGING FROM 5 MPH OR HIGHER OVER A POTHOLE, A BUMP IN THE ROAD, ICE OR ANY CHANGE IN THE ROAD SURFACE THE VEHICLE MOMENTARILY ACCELERATED BEFORE THE BRAKES WOULD ENGAGE. HE ALSO STATED THAT HE HEARD A RATTLING NOISE WITHIN THE ENGINE COMPARTMENT AFTER THE VEHICLE WAS STARTED. THE DEALER WAS CONTACTED AND A DIAGNOSTIC TEST WAS PERFORMED BUT PRODUCED NO CODES. THE FAILURE COULD NOT BE DUPLICATED AND THE VEHICLE WAS RELEASED TO THE OWNER. NO REPAIRS WERE MADE TO THE VEHICLE. THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT WAS 8,000.

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AT 15 MPH AND BRAKING, BRAKES DISENGAGE FOR LESS THAN ONE SECOND AFTER HITTING A ROAD IMPERFECTION (AN OLD METAL AND RUBBER SENSOR PLACED ABOUT 10 OR 15 FEET FROM CROSSWALK) THAT IS PERPENDICULAR TO DRIVING DIRECTION. AT 35 MPH, BRAKES DISENGAGE WHEN BRAKING AND CROSSING A BRIDGE/OVERPASS CONNECTOR PLATE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/18/2009
Crash: No
Fire: No
Summary

BRAKE FAILURE WHILE GOING OVER SPEED BUMPS. SOMETIMES ON FLAT SURFACES. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

MY HUSBAND AND I BOUGHT A 2010 TOYOTA PRIUS IN NOVEMBER 2009. WE BOTH HAVE NOTICED A SORT OF JERKY FEELING WHILE BRAKING OVER A SMALL BUMP OR POTHOLE BUT WE DIDN'T THINK MUCH OF IT UNTIL LAST NIGHT WHEN I WAS DRIVING HOME WITH MY CHILDREN. I WAS DRIVING DOWN A RESIDENTIAL AREA AT ABOUT 30 MILES/HR. AND WAS SLOWING DOWN TO STOP AT A RED LIGHT. WHILE I WAS BRAKING I HIT A MEDIUM SIZED POT HOLE. MY CAR JUST LEAPT FORWARD ABOUT 10 FEET. I HAD MY FOOT ON THE BRAKE FIRMLY THE ENTIRE TIME BUT THE CAR WOULD NOT STOP. FINALLY MY CAR CAME TO A STOP. I WAS VERY SHAKEN BY THIS INCIDENT. IF THERE WAS A CAR IN FRONT OF ME I WOULD HAVE TOTALLY REARENDED THEM. I CAME HOME AND IMMEDIATELY CALLED THE TOYOTA DEALERSHIP. I LEFT A MESSAGE WITH THE SERVICE DEPARTMENT. MY CALL WAS RETURNED BY THE MANAGER THIS MORNING. SHE SAID THAT SHE HAD NOT HEARD ANYTHING FROM TOYOTA ABOUT ANY BRAKE ISSUES AND THEN SHE ASKED ME WHETHER I WAS SPEEDING! SHE DID NOT SEEM TO BELIEVE ME AND BASICALLY SAID THAT THERE WAS NOTHING THAT THEY COULD DO.*TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

SUDDEN, UNINTENDED ACCELERATION--2010 PRIUS ON FREEWAY, ACCELERATED WITH GAS PEDAL TO 75. PUT ON CRUISE CONTROL. SEVERAL SECONDS LATER, CAR SURGED FORWARD, HARD AND SUDDEN ACCELERATION. FIRST TIME HAPPENED--THREE DAYS AGO, NOT DRIVEN SINCE. HAVE DONE NOTHING YET . *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ANTILOCK BRAKES DON'T SEEM TO WORK EFFECTIVELY ON MY 2010 PRIUS, BROUGHT JUNE 2009. I'VE BEEN DRIVING FOR 48 YRS IN UPSTATE NEW YORK; AN EXPERIENCED DRIVER IN THE SNOW/ICE ROADS. THIS 2010 PRIUS IS DANGEROUS TO DRIVE ON SNOW/ICE ROADS. I THOUGHT MAYBE THE TIRES WERE LOUSY OR THAT I'M NOT ACCUSTOMED TO ANTILOCK BRAKES. BUT NOW THAT I'M HEARING ABOUT THIS VERY PROBLEM WITH OTHER 2010 PRIUS, I'M CONVINCED THAT THE PROBLEM IS WITH THE CAR'S ANTILOCK BRAKES. IF THERE'S ANY SNOW ON THE ROAD, I KNOW THAT I NEED ALOT OF ROOM TO COMPLETE A STOP AND THIS IS NOT GOING FAST AT ALL. I'VE HAD TWO NEAR CRASHES SO FAR AND AT VERY LOW SPEEDS. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. THE LA TIMES REPORTED 124 REPORTS OF BRAKES FAILING, I WISH TO ADD MY EXPERIENCES. TWICE, WHILE I WAS BRAKING, I EXPERIENCED A SUDDEN SURGE, A LOSS OF BRAKING - AN INCREASE OF POWER. I WAS ABLE TO STOP THE CAR WITH AN AUTOMATIC SLAMMING ON THE BRAKES. NO ACCIDENT, NO INJURY OCCURRED BUT I NOW REFUSE TO DRIVE THE CAR. THE "WHAT IF" FACTOR IS TOO HIGH. I COULDN'T LIVE WITH KNOWLEDGE OF POSSIBLE HARM TO SOMEONE CAUSED BY MY DRIVING MY PRIUS! TOYOTA HAD BETTER SET THIS STRAIGHT - I'M SHOCKED THEY HAVEN'T RECALLED THE CAR. I'M PERPLEXED YOUR AGENCY HASN'T INSISTED!! *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MOMENTARY LOSS OF BRAKING ON A 2010 PRIUS MODEL IV. VEHICLE WAS PURCHASED ON THE 30TH OF SEPTEMBER 2010 AND CURRENTLY HAS 3460 MILES. DURING THE FIRST WEEK OF OPERATION THE BRAKES DID NOT SEEM TO WORK CORRECTLY. WE THOUGHT THIS MIGHT BE DO TO THE FACT THAT THE CAR WAS NEW AND THE BRAKES NEED TO BE USED AS A BRAKE IN PERIOD. WE NOTIFIED THE DEALERSHIP DURING THE SECOND WEEK OF OPERATION. THEY INDICATED THAT THIS WAS THE FIRST CONCERN THEY HAVE RECEIVED. THEY STATED THAT WHEN WE BRING IT IN FOR THE FIRST 5000 MILE SERVICE THEY WOULD CHECK THE BRAKES. SINCE THE MOMENTARY LOSS OF BRAKING DID NOT HAPPEN THAT OFTEN AND ONLY ON BUMPY ROADS OR OVER SPEED BUMPS WE WERE NOT TOO CONCERNED.I DID CALL THE DEALERSHIP AGAIN ON 2/4/2010 AND THE SERVICE DEPARTMENT STATED THEY HAD NOT RECEIVED ANY INFORMATION ON CORRECTING THE PROBLEM. WHAT WAS INTERESTING IS THAT A PERSON IN THE SERVICE DEPARTMENT WHO OWNS A 2006 PRIUS STATED THAT THE PROBLEM HAS BEEN AROUND FOR YEARS BUT IS MUCH MORE NOTICEABLE IN THE 2010 MODEL.. TOYOTA HAS ASSIGNED A CASE NUMBER TO OUR COMPLAINT ( 1002108541 ). NO ACCIDENT TO DATE BUT DRIVING THE VEHICLE SHOULD NOT INCLUDE WORRYING WHETHER OR NOT THE BRAKES WILL STOP IN TIME. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/31/2010
Crash: No
Fire: No
Summary

I HAVE EXPERIENCED THE SAME ISSUES AS REPORTED FOR MY 2010 TOYOTA PRIUS: THE VEHICLE SURGED FORWARD OR TEMPORARILY LOST BRAKING(IN A SPLIT SECOND) AFTER DRIVING OVER A POTHOLE OR OTHER UNEVEN SURFACE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN DRIVING ON WET SURFACES, MY 2010 TOYOTA PRIUS HYBRID WILL OCCASIONALLY SKID WHEN THE BRAKES ARE APPLIED. THIS SEEMS TO HAPPEN AT SPEEDS UNDER 25MPH AND ONLY ON WET SURFACES. THE FIRST INCIDENT OCCURRED WHEN I WAS APPROACHING A STOP SIGN AT A LOW SPEED. WHEN I APPLIED THE BRAKES, THE CAR BEGAN TO SLOW DOWN WHEN IT SUDDENLY ACCELERATED WITHOUT CAUSE. THE ACCELERATION ONLY LASTED FOR A SECOND OR TWO BEFORE THE BRAKES STARTED WORKING AGAIN. I HAD MY FOOT ON THE BRAKE PEDAL THE ENTIRE TIME AND APPLIED EVEN PRESSURE. THIS ISSUE ALSO OCCURS OFTEN WHEN PULLING INTO THE UNDERGROUND PARKING GARAGE OF MY CONDOMINIUM BUILDING. WHEN THE RAMP IS WET, THIS PROBLEM WILL OFTEN OCCUR. TO AVOID THIS OCCURRENCE WHEN PULLING INTO THE GARAGE, I MUST PROCEED AT A CAUTIOUS PACE, 5-7 MPH. THIS IS VERY DISCONCERTING BECAUSE I MUST MAKE A RIGHT-HAND TURN WITH THREE FEET FROM THE BOTTOM OF THE RAMP TO AVOID HITTING THE WALL OF THE GARAGE. THE LAST OCCURRENCE WAS ON JANUARY 29TH AT 7PM. THE ROADS WERE WET. AS I APPROACHED A STOP LIGHT TO MAKE A LEFT-HAND TURN, I APPLIED THE BRAKES AS I NORMALLY WOULD IN SUCH CONDITIONS. THE AFTER THE INITIAL DECELERATION, THE BRAKES FELT LIKE THEY HAD SLIPPED AND I BEGAN TO ACCELERATE (AS DESCRIBED BEFORE). I HAD TO TURN INTO THE ADJACENT LANE TO AVOID HITTING THE CAR IN FRONT OF ME BEFORE THE BRAKES WERE FULLY APPLIED. I ALL, THIS PROBLEM HAS OCCURRED THREE TIMES WHILE DRIVING ON WET ROADS, AND 8+ TIMES WHEN DRIVING DOWN THE WET RAMP TO MY UNDERGROUND GARAGE. I HAVE CONTACTED THE TOYOTA DEALERSHIP WHERE I PURCHASED MY VEHICLE TO MAKE THEM AWARE OF THIS PROBLEM AND WAS DIRECTED TO FILE A REPORT TO NHTSA. I ALSO CALLED THE TOYOTA CUSTOMER SERVICE LINE AND WAS UNABLE TO READ A REPRESENTATIVE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TOYOTA PRIUS ANTI-LOCK BRAKING ISSUE HAS HAPPENED 3 TIMES IN OUR 2010 PRIUS AS DESCRIBED IN MEDIA REPORTS. IT HAPPENS ON SLIPPERY SURFACES WHEN THE ANTI-LOCK BRAKES KICK IN, THERE IS A SPLIT SECOND OF HESITATION BEFORE THEY DO. IT CAUSES A PRETTY GOOD ADRENALIN RUSH FOR THE DRIVER. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH OVER ROUGH, BUMPY SURFACE OR A POTHOLE AND TRYING TO DEPRESS THE BRAKE PEDAL, THE VEHICLE SEEMED TO SEIZE AND GLIDED INSTEAD OF SLOWING DOWN. THE FAILURE OCCURRED ON ONE OCCASION. HE CALLED THE DEALER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO ABOUT THE FAILURE. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 150. THE FAILURE MILEAGE WAS APPROXIMATELY 100.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN SEPT 2009. SINCE THEN, I HAVE HAD 3 OR 4 INSTANCES WHERE THE BRAKES LET GO MOMENTARILY AS MOUNTING REPORTS ARE SIMILARLY DESCRIBING. EACH INSTANCE HAS OCCURRED AT ROUGHLY THE SAME PLACE ON MY DRIVE HOME FROM MY CHILD'S DAY CARE, WHERE THE ROAD IS SLIGHTLY UNEVEN AND SLOPING DOWN, AS I AM BREAKING FOR A STOP SIGN. SINCE THIS IS A RESIDENTIAL AREA, I AM NOT DRIVING FAST TO BEGIN WITH (<20 MPH), AND THE BRAKES ONLY LET GO FOR 1-2 SECONDS. PRIOR TO HEARING ALL OF THESE OTHER REPORTS, I HAD NOT THOUGHT TO FILE MY OWN AND FOR THAT I APOLOGIZE. MY FEELING IS THAT UNLESS THIS ISSUE IS CORRECTED SOMEHOW BY TOYOTA, THESE INSTANCES WILL CONTINUE, AND I DO SEE POTENTIAL FOR AN ACCIDENT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 20 MPH, SHE ATTEMPTED TO STOP THE VEHICLE AND NOTICED HESITATION WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 2747.

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WE HAVE A 2010 TOYOTA PRIUS PURCHASED IN JULY 2009. FROM THE START, WE NOTICED AN ISSUE WITH THE BRAKES SEEMING TO SKIP AS YOU APPLIED PRESSURE AT LOWER SPEEDS. TWO CALLS TO THE DEALER ABOUT THIS WERE MET WITH THE PHONE EQUIVALENT OF "BLANK STARES" AND WE GOT NOWHERE. WITH THE RECENT NEWS REPORTS DESCRIBING THE ISSUE WE FOUND, I CALLED TWO TOYOTA DEALERS YESTERDAY IN MY AREA ABOUT GETTING IT FIXED AND THEY WERE ABSOLUTELY NO HELP AT ALL. ONE SAID THEY DID NOT KNOW WHAT TO DO AND HAD RECEIVED NO INFORMATION FROM THE COMPANY AND THE OTHER SEEMED NOT TO BE EVEN AWARE OF THE BRAKE ISSUE, THE SERVICE SUPERVISOR KEPT SPEAKING ABOUT THE ACCELERATOR ISSUE WHICH IS DIFFERENT. WE HAVE BEEN LIMITING HOW MUCH WE DRIVE THIS CAR BECAUSE WE ARE SO CONCERNED ABOUT THE BRAKES. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

DECELERATION, ROUGH ROAD SURFACE, BRAKES FAIL FOR A SHORT TIME. THIS HAS HAPPENED 3 OR 4 TIMES SINCE PURCHASING THE CAR. I DID MENTION THIS TO MY SERVICE PERSON ON TUESDAY FEB 2 WHEN I WAS AT THE DEALER FOR A DIFFERENT ISSUE AND HE SAID HE HADN'T HEARD OF ISSUE ON MY PRIUS, AFTER HEARING THE NEW ON WED THAT THIS IS A KNOWN PROBLEM I CALLED DEALER BACK AND WILL HAVE CAR INSPECTED MONDAY MORNING FEB 8. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3D48A1******
Summary

WE HAVE A 2010 PRIUS. MY WIFE HIT A POT HOLE WHEN SHE WAS MAKING A RIGHT TURN. WHEN SHE STOMPED ON THE BRAKE THE CAR DIDN'T STOP AND IT DROVE INTO THE CURB SMASHING THE FRP GROUND EFFECTS MOLDING BELOW THE PASSENGER DOOR AND BEHIND THE RIGHT FRONT TIRE. I THOUGHT THIS WAS HER FAULT BUT I BELIEVE WE HAVE A PROBLEM WITH THE BRAKING ON OUR CAR. CAN I RETURN THIS CAR?

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS. I HAVE NOTED THAT THERE IS A FREQUENT OCCURRENCE OF THE BRAKES NOT WORKING PROPERLY ESPECIALLY GOING OVER ROUGH ROAD (IE RAILROAD TRACKS). THE CAR APPEARS TO SKID BUT THE ANTI LOCKS BRAKE LIGHT DOES NOT COME ON LIKE IT DOES WHEN THE ANTI LOCK BRAKES ARE WORKING. THIS IS AN ANXIOUS SITUATION AS IT FEELS LIKE THE BRAKES ARE NOT GOING TO BE ABLE TO STOP THE VEHICLE. IT CREATES ANXIETY AND A NEED TO APPLY MORE FOOT PRESSURE TO CONTROL THE CAR. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. IF SOMETHING HAPPENS WHERE I NEED TO USE MY BRAKES FIRMLY AND THE ROAD IS NOT 100% SMOOTH THE BRAKES STOP WORKING FOR A FEW SECONDS. I THOUGHT IT WAS SOMETHING I WAS DOING, BUT I AM REALIZING NOW ITS NOT, ITS SOMETHING IN THE CAR. IN WET WEATHER IT DOES IT EVEN MORE. I HAVE HAD MORE THEN 10 INSTANCES COMMUTING 50 MILES A DAY WHERE I THOUGHT I WAS GOING TO REAR END SOMEONE. THE BRAKES DON'T WORK OR FEEL LIKE NORMAL BRAKES EVEN WHEN THE ROADS ARE SMOOTH. I HAVE BROUGHT IT UP TO THE DEALERSHIP I PURCHASED IT AT RIGHT AFTER I GOT IT. THEY GAVE ME THE IMPRESSION THAT IT WAS ME GETTING USED TO A HYBRID CAR. THERE WAS NO OFFER TO BRING IT IN AND LET THEM LOOK AT IT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE A 2010 TOYOTA PRIUS PURCHASED AT A DEALER IN BOSTON IN JULY 2010. ON HALF A DOZEN OCCASIONS WHILE TRAVEL AT SPEEDS < 30 MPH AND GOING OVER EITHER A BUMP, ICE PATCH OR METAL ON ROAD (I.E., SEWER), WHEN APPLYING BRAKE MY CAR HAS SPED FORWARD FOR A FEW SPLITS SECONDS. IT IS A SENSATION OF A MOMENTARY LOSS OF CONTROL. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Summary

EXPERIENCING SAME BRAKING ISSUE WITH MY 2010 TOYOTA PRIUS THAT HAS BEEN PUBLICIZED OVER THE LAST FEW DAYS. I'VE NOTICED THE MOMENTARY LAPSE OF BRAKING POWER ON ICY ROADS WHEN TRYING TO SUDDENLY STOP. I BOUGHT MY PRIUS IN JULY 2009. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND APPLYING PRESSURE TO THE BRAKE PEDAL THE VEHICLE LUNGED FORWARD AND ACCELERATED WHENEVER THERE WAS A BUMP OR POTHOLE IN THE ROAD. THE DEALER STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY SINCE THE ELECTRICAL ENGINE WAS SWITCHING TO THE GASOLINE ENGINE. THE FAILURE OCCURRED CONTINUOUSLY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,500.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS VIN BRAKES WILL DELAY AND GRAB AT TIMES. ARE FAMILY GOT TWO 2010 PRIUS AUG 2009 AND BOTH HAVE THIS SAME PROBLEM. DELAY AND GRABBING PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE APPROACHING A STOP SIGN AND APPLYING MY BRAKE,CAR WOULD NOT SLOW DOWN. PRESSED HARDER ON BRAKE,WHEELS LOCKED UP AND MY CAR SLID THROUGH THE INTERSECTION,CAR STOPPED WHEN IT HIT THE CURVE ACROSS THE STREET. APPROX. 50 FEET. I WAS DRIVING AT 10-15 MPH WHEN APPROACHING THE STOP SIGN. THE ANTILOCK BRAKES DID NOT WORK. THERE WAS ABOUT 1-2 INCHES OF SNOW ON THE ROAD. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 PRIUS DELAYED BRAKING - MULTIPLE TIMES. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE OWNED A 2010 PRIUS SINCE AUGUST 2009. SINCE THE PURCHASE I HAVE PUT 10,000 MILES ON THE VEHICLE. TO DATE I HAVE EXPERIENCED THE BRAKING PROBLEM ON THREE SEPARATE OCCASIONS. MY HUSBAND HAD ONE EXPERIENCE. IT APPEARS THAT WHEN THE FRONT TIRES HIT AN UNEVEN OR DIFFERENT SURFACE THE BRAKES WILL DISENGAGE VERY BRIEFLY AND THEN CATCH WHEN THE TIRES HIT EVEN GROUND. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHEN BRAKING TO A STOP AT RELATIVELY LOW SPEEDS, IF YOU HIT A BUMP OR A POTHOLE, THE CAR STOPS BREAKING AND LURCHES FORWARD. THIS LASTS FOR LESS THAN A SECOND BEFORE NORMAL BRAKING RESUMES. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

MOMENTARY REDUCTION IN BRAKING PERFORMANCE WHILE TRAVELING OVER A BUMP AND APPLYING THE BRAKES. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 40 MPH ON UNEVEN ROADS, THE VEHICLE FAILED TO STOP IMMEDIATELY WHEN THE BRAKES WERE APPLIED. THE VEHICLE ALSO LUNGED FORWARD. THE FAILURE MILEAGE WAS UNAVAILABLE. THE CURRENT MILEAGE WAS 5300.

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/01/2006
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BOTH MY 2006 TOYOTA HIGHLANDER HYBRID AND MY 2010 TOYOTA PRIUS HAVE PREDICTABLE BRAKE LAPSES WHEN TRAVELING. I AM AWARE OF ONE SITE ON THE WAY TO WORK, AND ONE ON THE WAY HOME WHICH HAVE PREDICTABLE SURGES DURING BRAKING. I FIRST REPORTED THIS TO MY DEALER IN 2006, WHO COULD NOT REPLICATE THE EVENT IN THE NEIGHBORHOOD NEAR THE DEALER. THE PRIUS ACTS EXACTLY THE SAME. FOR MY CARS IT ALWAYS OCCURS WHEN BRAKING ON A ROAD AT THE PLACE WHERE A DESCEND TURNS INTO AN ASCEND. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE VEHICLE IS A VERY NEW PRIUS VERSION 3. THERE IS NO PROBLEM WITH THE FLOOR PADS. THERE DOES NOT SEEM TO BE A PROBLEM AT HIGHER SPEEDS. THE PROBLEM IS SHORT, UNEXPECTED BURSTS OF ACCELERATION AT LOWER SPEEDS, ESPECIALLY AS THE CAR IS SLOWING DOWN, WITH OR WITHOUT BRAKING. I BELIEVE IT OCCURS ESPECIALLY WHEN THE ENGINE SHIFTS FROM HYBRID TO ALL ELECTRIC. FOR EXAMPLE, ON A CURVING EXIT RAMP OFF A ROAD, AS THE CAR SLOWS, AND AS BRAKING AND ACCELERATION ARE RELEASED, AND THE CAR SHIFTS INTO PROPELLING ITSELF ON ELECTRIC, THERE IS A BURST OF ACCELERATION AT SOME TIME IN THIS MANEUVER. THIS HAS HAPPENED SEVERAL TIMES SINCE PURCHASING THE CAR A FEW WEEKS AGO. I SPOKE TO THE SERVICE MANAGER AT HE DEALERSHIP LAST WEEK. HE STATED HE KNEW NOTHING ABOUT THIS, AND HAD HEARD NORTHING FROM TOYOTA. HE OFFERED TO LOOK AT THE CAR IF I BROUGHT IT IN. SUBSEQUENTLY THE PRIUS PROBLEM BECAME NEWS.*TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

FEBRUARY 5, 2010 OFFICE OF DEFECTS INVESTIGATION NATIONAL HIGHWAY & TRAFFIC SAFETY ADMINISTRATION WASHINGTON DC RE: ON-LINE CUSTOMER COMPLAINT TOYOTA PRIUS 2010 DEAR MADAM OR SIR: MY HUSBAND AND I PURCHASED A PRIUS 2010 IN SEPTEMBER 2009. IN NOVEMBER 2009, I EXPERIENCED A SUDDEN JOLTING FORWARD OF MY NEW CAR AS I PULLED INTO MY DRIVEWAY. SHORTLY THEREAFTER, AS I WAS DRIVING ON A MAJOR COMMERCIAL THRUWAY IN MY AREA (ROUTE 10), I EXPERIENCED A SIMILAR UNEXPECTED ACCELERATION WHILE I WAS STOPPING AT AN INTERSECTION LIGHT (ALTHOUGH MILDER). I WAS CONCERNED AND ALARMED BY THE PROBLEM AND CALLED TOYOTA MORRISTOWN, NEW JERSEY (THE CAR DEALER WHERE WE BOUGHT THE CAR) TO REPORT THE PROBLEM. I WAS TOLD THE PROBLEM WAS NOT SERIOUS AND THAT I DID NOT NEED TO BE CONCERNED ABOUT IT.. WHILE I DID NOT REALLY BELIEVE THE DEALER'S STORY, IT DID NOT HAPPEN AGAIN SO I DID NOT PURSUE THE MATTER. AFTER TODAY'S ARTICLE IN THE NEW YORK TIMES, I NOW SEE THAT A NUMBER OF PRIUS 2010 OWNERS ARE HAVING THE SAME PROBLEM AND I WANT TO LET YOU KNOW I EXPERIENCED IT AS WELL. TOYOTA NEEDS TO FIX THIS SAFETY ISSUE AS SOON AS POSSIBLE WITHOUT EXTENSIVE INVESTIGATIONS AND DELAYS. THANK YOU FOR PROTECTING THE PUBLIC'S INTEREST IN THIS REGARD. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

NOTICED THE BRAKING ON MY 2010 PRIUS HAS A FEW PROBLEMS EVERY NOW AND THEN. WHEN PRESSING DOWN ON THE BRAKE PEDAL IT FEELS LIKE THE BRAKES AREN'T WORKING OR THAT THE VEHICLE IS ACCELERATING. I LIVE IN FAIRBANKS, ALASKA AND HAVING BRAKES THAT WORK IS ESPECIALLY IMPORTANT HERE WHERE THE ROADS ARE COVERED WITH ICE SIX MONTHS OF THE YEAR. I CALLED THE TOYOTA DEALERSHIP AND INFORMED THEM OF THE PROBLEM AND THEY TOLD ME THAT THERE WASN'T A RECALL FOR THE PRIUS AND TRANSFERRED ME TO THE MAIN TOYOTA LINE TO ANSWER MY QUESTIONS, BUT THAT CALL ENDED DUE TO HIGH PHONE CALL VOLUME. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

EXPERIENCED EXACT SAME TEMPORARY LOSS OF BRAKING AFTER DRIVING OVER BUMPS, POT HOLE AS DESCRIBED IN YOUR INVESTIGATION. HAVE EXPERIENCED THIS PROBLEM REPEATEDLY SINCE FIRST DAYS OF OWNERSHIP. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

DRIVING OUR 2010 TOYOTA PRIUS OVER BUMPS AND POTHOLES THE CAR BRAKING SYSTEM IS NOT WORKING PROPERLY. IT DOESN'T STOP IMMEDIATELY AFTER THE BRAKES ARE PRESSED. WE HAVE BROUGHT THE CAR IN FOR SERVICE AND TOYOTA THEY SAY THE CAR IS FINE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

ON TWO OCCASIONS MY 2010 TOYOTA PRIUS 3 BRAKES HAVE FAILED AS DESCRIBED IN RECENT NY TIMES ARTICLE. I WAS DRIVING ON ROUGH ROAD WITH POT HOLES AND MAN HOLE COVERS, SLIGHTLY WET PAVEMENT AND THERE WAS A MOMENTARY LOSS OF BRAKING (SORT OF LIKE THE CAR WAS HYDROPLANING). I PURCHASED MY PRIUS IN NOVEMBER 2009. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/15/2009
Crash: No
Fire: No
Summary

BRAKES GRAB TOO QUICKLY, JOLTING THE CAR TO A STOP. *TR

02/05/2010
Components: POWER TRAIN
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE A NEW 2010 TOYOTA PRIUS, PURCHASED 15 JAN. 2010. I HAVE SINCE PUT 3,292 MILES ON THE VEHICLE ON A TRIP FROM WASHINGTON TO CALIFORNIA AND BACK, DURING WHICH CONDITIONS FROM MOUNTAINS, SNOW AND ICE, AND DRY FREEWAY CONDITIONS WERE ENCOUNTERED. THE RANDOM PROBLEM OCCURRED SEVERAL TIMES WHEN USING THE BRAKE PEDAL TO DISCONNECT THE CRUISE CONTROL TO SLOW DOWN. THE PROBLEM IS MOST PRONOUNCED WHEN THE POWER APPLIED TO THE VEHICLE IS INCREASING TO MAINTAIN SELECTED CRUISE CONTROL SPEED. WHEN THE BRAKE IS APPLIED IN THESE SITUATIONS, THE VEHICLE TRIES TO ACCELERATE FOR A SECOND OR SO, GIVING THE DRIVER THE FEELING OF NOT BEING IN CONTROL. THE PROBLEM IS MOST PRONOUNCED WHEN CLIMBING A STEEP (6% TO 8%) GRADE. IN THOSE CASES (2 TO 3 TIMES) THE POWER SURGE WAS PRONOUNCED AND SEEMED TO LAST FOR 2 TO 3 SECONDS WITH THE SMELL OF BURNING BRAKES AFTER THE ACCELERATION ENDED. ON THE FREEWAY, WHILE THE PROBLEM IS LESS SEVERE, THE DRIVER IS LEFT WITH AN UNCOMFORTABLE SITUATION IF COMING UP ON A SLOWER MOVING VEHICLE AS YOUR VEHICLE CONTINUES TO GAIN ON THE VEHICLE AHEAD EVEN THOUGH YOU ARE TRYING TO SLOW DOWN. THESE INCIDENTS OCCURRED OVER A PERIOD OF THREE WEEKS, SO THE DATE BELOW IS NOT ACCURATE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I RECENTLY PURCHASED TOYOTA PRIUS 2010 AND ALREADY HAVE AN ACCIDENT DUE TO FAULTY BRAKE SYSTEM. WHEN THE BRAKE IS APPLIED, THE CARE DOES NOT SLOW DOWN INSTANTLY BUT KIND OF ACCELERATES AND THE SLOWS DOWN WHICH IS A MAJOR SAFETY HAZARD. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

MY TOYOTA PRIUS HAS A PROBLEM WITH SUDDEN SHAKING WHEN LIGHTLY APPLYING THE BRAKES. THE PROBLEM IS INTERMITTENT. THE DEALER DOES NOT KNOW WHAT TO DO UNTIL TOYOTA GIVES CLEAR DIRECTION. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

TOYOTA PRIUS 2010 MODEL - BOUGHT JULY 2009 - PERIODICALLY (TAKEN PLACE OVER A PERIOD OF 6 MONTHS OR SO) WHEN PRESSING THE BRAKE PEDAL, THERE IS A SHORT PERIOD OF TIME WHEN IT IS APPARENT THAT NO BRAKING ACTION IS TAKING PLACE AND THAN ALL OF A SUDDEN YOU CAN TELL THAT THE BRAKING ACTION HAS TAKEN PLACE. IT IS SCARY WHEN THIS TAKES PLACE. I DO HAVE AN APPOINTMENT WITH THE DEALER THIS COMING WEEK. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

AROUND THE FIRST OF JANUARY, 2010, WE HAD TURNED INTO THE DRIVE OF OUR HOME IN GRENADA, MS. AS THE DRIVE CURVES IN FRONT OF THE HOUSE IT IS BORDERED BY A BRICK RETAINING WALL. WE WERE GOING SLOWLY AND INTENDED TO APPLY THE BRAKE. INSTEAD OF SLOWING THE 2010 PRIUS SPEED UP AND STRUCK THE WALL. THE RESULTING DAMAGE WAS BETWEEN $4500 AND $5000. I ASSUMED WE HAD MISTAKENLY USED THE ACCELERATOR INSTEAD OF THE BRAKE. I STILL BELIEVE THAT IS EXACTLY WHAT OCCURRED. HOWEVER, WITH THE ISSUES AROUND THE PRIUS, I WANTED TO REPORT THIS INCIDENT. THERE WAS NO INJURY AND THE CAR HAS BEEN REPAIRED WITH INSURANCE PROCEEDS. I'M HAPPY TO PROVIDE MORE INFORMATION IF YOU LIKE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

WHILE DRIVING MY 2010 TOYOTA PRIUS I APPROACHED A RED LIGHT WITH TRAFFIC STOPPED IN FRONT OF ME AT THE LIGHT. IT HAD BEEN RAINING AND THE PAVEMENT WAS WET. I BEGAN TO GENTLY BRAKE TO STOP WELL BEHIND THE STOPPED TRAFFIC AT THE LIGHT. I PASSED OVER SOME ROUGH/BUMPY ROAD AND THE BRAKES FAILED FOR ABOUT 1 SECOND AND THE CAR SHOT FORWARD APPROXIMATELY 10 FEET. THE BRAKES THEN BEGAN WORKING AGAIN IN ABS MODE AND I WAS ABLE TO AVOID HITTING THE STOPPED TRAFFIC IN FRONT OF ME BY ONLY 12 TO 24 INCHES. THIS HAS HAPPENED A NUMBER OF TIMES SINCE PURCHASING THIS 2010 PRIUS IN NOVEMBER OF 2009. IT HAS HAPPENED 3 OR 4 TIMES IN THE 3 MONTHS I HAVE OWNED THE VEHICLE. THE LOSS OF BRAKING CAUSES A SEVERE SENSE OF PANIC AND DISTRESS AND THE VEHICLE DOES SHOOT FORWARD FOR THAT SECOND OR SO. AND IN THE CASE NOTED ABOVE CAME VERY CLOSE TO CAUSING AN ACCIDENT. IT IS ONLY TIME BEFORE IT WILL CAUSE AN ACCIDENT AND HARM TO ME AND/OR OTHERS. TOYOTA HAS NOT OFFERED ANY REMEDY. THEY KNOW THE PROBLEM EXISTS AND HAVE KNOWN IT FOR QUITE SOME TIME. COMMUNICATION FROM TOYOTA ABOUT THE PROBLEM HAS BEEN ALMOST NON-EXISTENT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/30/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS HAS SEEMED TO 'GO AIRBORNE" WHEN I HIT A CERTAIN SPOT ON A LOCAL FREEWAY EXIT RAMP. WHEN I APPLY MY BRAKES AT THE END OF THE RAMP, THE BRAKES SEEM TO MISS AS THERE IS A DEPRESSION IN THE PAVEMENT. IT HAS HAPPENED MORE THAN ONCE IN THAT SPOT. I KNOW IT IS THE CAR BECAUSE WHEN I DROVE MY SATURN OVER THAT SPOT IT NEVER HAPPENED IN THREE YEARS OF EXITING THERE. I CALLED MY DEALERSHIP TWO WEEKS AGO AND THEY HAD NOT HEARD ABOUT THIS PROBLEM. I CALLED AGAIN THIS WEEK AND THEY WERE VERY AWARE OF THIS. I DID TELL THEM THAT THIS WAS A POTENTIAL HAZARD AND HOPED THAT ALL PRIUS 2010 CARS WILL BE FIXED. TO BE FAIR, I DID NOT ASK FOR THEM TO REPAIR MY CAR SINCE I HAD FIGURED OUT HOW TO PREVENT THE SKIP (BRAKING EARLIER, SLOWING MORE). BUT I THINK THIS SHOULD BE PART OF A RECALL BECAUSE THIS DEFECT CAN HAPPEN QUITE OUT OF THE BLUE, WHICH COULD CAUSE AN ACCIDENT DEPENDING ON ROAD CONDITIONS. I EXPERIENCED A SIMILAR INCIDENT LAST MONTH ON A SLIPPERY ROAD (ICE) BUT DIDN'T MAKE THE CONNECTION. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS BRAKING PROBLEM. WE THOUGHT IS WAS US OR THE CAR. WE BOUGHT IN AUGUST 2009. MY WIFE ALMOST HIT ANOTHER CAR ON 2/4. SLOW SPEED, BUMPS, THE CAR DID NOT APPEAR TO STOP WHILE BRAKING, THEN IT FINALLY STOPPED. I TOLD MY WIFE OF PROBLEMS EARLIER, BUT THEY WERE PERIODIC. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

ONE OCCASION OF FAILURE OF BRAKES FOR 1-2 SECONDS ON 2010 PRIUS (OVER ROUGH ROAD). *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THIS PROBLEM SEEMS TO OCCUR WHEN I AM JUST BEGINNING TO BRAKE OR IN THE MIDDLE OF BRAKING, IF I GO OVER ANY UNEVEN TERRAIN (I.E. POTHOLE, DIPS, ETC.), THE BRAKING SYSTEM FEELS LIKE IT IS GIVING. IT GENERALLY ONLY LASTS FOR A SECOND OR SO, BUT IT IS UNNERVING. I DO FEEL THE CAR LUNGE FORWARD AT THIS POINT, AND FEEL THAT I HAVE NO CONTROL OVER MY CAR. I DRIVE IN THE CITY ON A DAILY BASIS, AND THAT WAS ONE OF THE MAIN REASONS FOR ME PURCHASING THIS CAR. IT IS NOT A COMFORTABLE FEELING, AND IT IS TERRIFYING TO MY PASSENGERS. WHEN I CONTACTED TOYOTA, THEY WERE VERY CONDESCENDING. MADE IT SEEM LIKE IT IS JUST BECAUSE THE AUTOMOBILE IS SO ADVANCED AND TECHNICAL, AND THAT IS SUPPOSED TO HAPPEN. HOWEVER, MY 2 BROTHERS BOTH HAVE OLDER PRIUSES, AND NEITHER HAVE EXPERIENCED THIS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS LOSS OF BRAKES - THIS HAS HAPPENED FOUR TIMES IN THE SEVEN MONTHS THAT I HAVE OWNED THIS VEHICLE. ALL FOUR TIMES WERE WHEN THE VEHICLE WAS ON ICE OR HARD PACKED SNOW. DETAILS; WHEN COMING TO A STOP AT RELATIVELY LOW SPEED (APPROX. 10MPH) ON EITHER ICE OR HARD PACKED SNOW THE VEHICLE WILL LOSE ALL BRAKING FOR ABOUT 5 TO 10 FEET. THE FIRST SEVERAL TIMES THIS HAPPEN I THOUGHT THAT I HIT A PATCH OF BLACK ICE BUT DIDN'T UNDERSTAND WHY THE ANTI-LOCK BRAKES DID NOT CHATTER. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

IN JUNE I PURCHASED A 2010 TOYOTA PRIUS. I LIVE IN A COLD WINTER CLIMATE AND HAVE NOTICED THAT THE CAR BRAKES SEEM TO DISENGAGE FOR SHORT PERIODS OF TIME, PARTICULARLY AS I COME TO A STOP ON A SNOWY/ICE RUTTED ROAD, OR AM GOING OVER A BUMPY SURFACE. IF I LEAVE MY FOOT ON THE BRAKE, IT WILL REINGAGE QUICKLY. IN OTHER WORDS, I PUT ON THE BRAKE, AND THE CAR STARTS TO RESPOND BUT THEN "JUMPS AHEAD" AS IF IT'S SLIDING ON GLARE ICE BEFORE COMING TO A COMPLETE STOP. THE PROBLEM IS INTERMITTENT, DEPENDING UPON THE CONDITION OF THE ROAD AT THE TIME. I HAVE REPORTED THE PROBLEM TO THE DEALERSHIP. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TOYOTA 2010 PRIUS INTERMITTENT BRAKE FAILURE WHEN BRAKING ON ROUGH PAVEMENT- I PURCHASED A NEW 2010 TOYOTA PRIUS ON JUNE 30, 2009 AND HAVE APPROXIMATELY 6400 MILES ON THE VEHICLE. WE EXPERIENCE TWO ISSUES WHEN BRAKING ON ROUGH PAVEMENT. FIRST IS THAT THE BRAKES SEEM TO FAIL WHEN APPLIED IN NORMAL NON PANIC STOPPING IF THERE IS WET OR ROUGH PAVEMENT. SECOND WHEN THE FIRST SYMPTOM OCCURS IT IS ALSO ACCOMPANIED BY WHAT FEELS LIKE AN INCREASE IN TORQUE AT THE FRONT WHEELS SO THAT NOT ONLY DO THE BRAKES FEEL LIKE THEY ARE FAILING THE CAR LURCHES FORWARD FROM THE ADDED THRUST. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010 PURCHASED JULY 2009. THIS VEHICLE HAS THE BRAKING PROBLEM WHICH IS DESCRIBED IN THE MEDIA. THE BRAKE "INTERMITTENT RELEASE" ON UNEVEN ROAD SURFACE IS REPEATABLE AND HAS BEEN SYMPTOMATIC SINCE NEW. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

VEHICLE - TOYOTA 2010 PRIUS. THIS PARTICULAR PROBLEM IS ONGOING YET INTERMITTENT. DESCRIPTION - THE BRAKES GRAB UNEXPECTEDLY. HAPPENS AFTER VEHICLE HAS BEEN DRIVEN, PARKED AND THEN RE-STARTED. WE NEVER KNOW WHEN IT IS GOING TO HAPPEN. WE HAVE TO COMPLETELY STOP THE VEHICLE (NOT TURNING IT OFF) AND BEGIN AGAIN. THEN THE PROBLEM APPEARS TO GO AWAY. THE DESCRIPTION OF THE BRAKES GRABBING IS AS FOLLOWS: WHEN THE BRAKE PEDAL IS PRESSED EVER SO SLIGHTLY, THEY GRAB AND THE CAR COMES TO A JERKY HALT. WE TRY IT AGAIN AND IT REPEATS. THIS IS NOT NORMAL VEHICLE BEHAVIOR. I CANNOT ANSWER INCIDENT DATE SINCE THE PROBLEM IS ONGOING AND INTERMITTENT. I WILL INSERT THE APPROXIMATE FIST INCIDENT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010: I HAVE EXPERIENCED MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING DOWN THE HILL AND MADE A RIGHT TURN. THIS HAS HAPPENED TWICE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

UPON ENTERING THE ROAD TO MY DRIVEWAY THERE ARE A SMALL SERIES OF DIPS AND BUMPS OR SHORT SEQUENCE OF SMALL POTHOLES FROM THE RAIN. WHEN I LIGHTLY APPLY THE BRAKE TO SLOW DOWN THE PEDAL SEEMS TO HAVE "NO BRAKING AFFECT" WHEN I GO DOWN INTO AN COME OUT OF THE FIRST OF THE SERIES OF DIPS. THE BRAKES THEN RETURN TO NORMAL IN MY DRIVE WAY. WHAT I HAVE BEEN DOING IS AVOIDING THE DIPS AND THEREBY AVOIDING THE EERIE FEELING THAT MY BRAKES HAVE FAILED. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

ON DECEMBER 29, 2009 WE PURCHASED A 2010 TOYOTA PRIUS. WITHIN A FEW DAYS WE EXPERIENCED BRAKE PROBLEMS WHILE BACKING UP AND APPLYING THE BRAKES LIGHTLY. THE PRIUS STOPPED ABRUPTLY MANY TIMES BEFORE WE WERE IN A POSITION TO MOVE FORWARD. THIS HAS HAPPENED ON A NUMBER OF TIMES; HOWEVER, THIS BEHAVIOR IS INTERMITTENT. AND ON ANOTHER OCCASION THE CAR VEERED TO THE RIGHT WHILE TRAVELING FORWARD AND APPLYING THE BRAKES IN AN EMERGENCY SITUATION. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I OWN A 2010 PRIUS PURCHASED AROUND SEPT. 2009. A FEW WEEKS AFTER WE GOT THE VEHICLE, MY WIFE AND I INDEPENDENTLY BOTH EXPERIENCED A SUDDEN ACCELERATION WHEN THE CAR WENT OVER A BUMP. THIS HAS OCCURRED ABOUT A TOTAL OF 4 TIMES. MY FOOT WAS NOT ON THE ACCELERATOR AT THE TIME THIS OCCURRED. STEPPING ON THE BRAKE DID SLOW THE VEHICLE DOWN. THE LAST TIME I EXPERIENCED THIS WAS 2-3 WEEKS AGO. I DID ASK THE DEALER SHORTLY AFTER THE INITIAL INCIDENT IF HE HAD HEARD OF THIS PROBLEM AND HE SAID NO. I HAVE NOT SINCE BROUGHT THE CAR BACK TO THE DEALER. WE HAVE NOTICED THIS ONLY WHEN THE CAR GOES OVER A BUMP.*TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

STARTED UP MORNING AFTER RAINY DAY, DROVE DOWN HILL TO STOP SIGN. APPROACHING STOP SIGN I APPLIED BRAKES AND NOTICED BRAKES DIDN'T IMMEDIATELY SLOW ME DOWN. ONLY AFTER FLOORING THE PEDAL AND FEELING A METAL ON METAL TYPE REACTION DID I COME TO A STOP. THIS PROBLEM HAS NOT REPEATED ITSELF. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: 1TDKN3DU5A0******
Summary

I HAVE HAD A 2010 TOYOTA PRIUS SINCE SEPTEMBER 2009. I BOUGHT IT FROM A DEALER-TOYOTA OF LAKE CITY, SEATTLE, WA. I HAVE BEEN EXPERIENCING THE FOLLOWING PROBLEM: A MOMENTARY REDUCTION IN BRAKING PERFORMANCE WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE OR BUMPS AND APPLYING THE BREAKS. IT FEELS LIKE THE BRAKES SLIP AND THE CAR JERKS FORWARD WHEN THE BRAKES ARE APPLIED WHILE TRAVELING (ESPECIALLY DOWNHILL) ON AN UNEVEN ROAD SURFACE OR BUMPS. THIS PROBLEM OCCURS EVERY TIME/DAY I DRIVE ON AN UNEVEN ROAD SURFACE OR BUMPS, AND TRY TO APPLY THE BRAKES. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS NO RECALL HAS BEEN ISSUED YET. DEALER NOTIFIED OF PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/24/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I WAS DRIVING MY 2010 PRIUS (BUILT BEFORE JANUARY, 2010) ON ICY CONDITIONS. I COASTED TO A STOP SIGN AND APPLIED THE BRAKES. THE CAR SEEMED TO IGNORE MY BRAKING AND CONTINUED THROUGH THE STOP SIGN 2-3 FEET. I ATTRIBUTED THE PROBLEM TO THE WEATHER CONDITIONS AND PROCEEDED WITH CAUTION. AT THE NEXT STOP SIGN, I WAS ESPECIALLY CAREFUL, BUT WHEN I APPLIED THE BRAKES, THE CAR SEEMED TO SURGE FORWARD FOR 1-2 SECONDS, ENOUGH TIME TO PUT ME IN THE PATH OF AN ONCOMING PICK-UP TRUCK. NOBODY WAS HURT, BUT THE DAMAGE WILL COME TO ABOUT $11,000. AFTER HEARING ABOUT THE PRIUS' BRAKE PROBLEMS, I REALIZED THAT THE LACK OF BRAKE ACTION THAT I EXPERIENCED IS VERY SIMILAR TO OTHER COMPLAINTS ABOUT PRIUS' BUILT PRIOR TO TOYOTA'S JANUARY PROGRAMMING FIX. I AM UPSET THAT TOYOTA KNEW ABOUT THIS PROBLEM, BUT FAILED TO TELL ME ABOUT IT. AS A RESULT, I WILL END UP WITH A LESS VALUABLE REPAIRED VEHICLE WITH A KNOWN BRAKE DEFECT AND HIGHER INSURANCE RATES WHICH WILL PLAGUE MY WALLET FOR YEARS TO COME. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

UPON BRAKING APPROACHING A STOPLIGHT, MY 2010 TOYOTA PRIUS HIT A POTHOLE AND SUDDENLY JERKED FORWARD, THEN RETURNED TO SLOWING. I KEPT MY FOOT ON THE BRAKE AND THE CAR STOPPED NORMALLY. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I OWN A 2010 TOYOTA PRIUS, PURCHASED IN NOVEMBER, 2009. TWICE, I HAVE BEEN GOING OVER A SMALL BUMP IN THE ROAD AND THE CAR HAS ACCELERATED SUDDENLY INSTEAD OF BRAKING. THIS HAPPENED BOTH IN JANUARY AT THE SAME INTERSECTION -- AT THE INTERSECTION OF HAMPDEN AND MONACO IN DENVER, COLORADO. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I ATTEMPTED TO BRING MY 2010 PRIUS TO A STOP ON A DIRT ROAD LEADING TO AN ASPHALT SURFACE THAT WAS COVERED WITH A RECENT SNOWFALL OF ABOUT 2 INCHES. THE BRAKES DID NOT GRAB FOR ABOUT 3 SECONDS DURING WHICH I ATTEMPTED TO PUMP THE BRAKES. THE CAR HAD 4 SNOW TIRES MOUNTED ON IT WHICH USUALLY GRAB RIGHT AWAY. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS COMING UP TO AN INTERSECTION WITH A STOPLIGHT. THE LIGHT TURNED RED. I WAS GOING OVER A MANHOLE AS I HIT THE BRAKES. MY BRAKES DID NOT WORK AND IN FACT, MY CAR LURCHED FORWARD. I STEPPED HARD ON THE BRAKE AND EVENTUALLY STOPPED. LUCKILY, THE CAR AHEAD OF ME WAS FAR ENOUGH AWAY OR I WOULD HAVE REAR-ENDED IT. ANOTHER INCIDENT HAPPENED A FEW DAYS AFTER A SNOWFALL. THE END OF MY STREET HAD SOME HARD, PACKED SNOW THAT THE PLOW LEFT BEHIND. AS I CAME UP TO THE STOP SIGN, MY BRAKES DID NOT WORK AND I ENDED UP IN THE CROSS STREET. I WAS ONLY GOING ABOUT 10-15 MPH AT THE TIME THAT I BRAKED. THIS INCIDENT HAPPENED IN DECEMBER 2009, THE OTHER IN JANUARY 2010. NOTHING HAS BEEN DONE TO CORRECT OR REPAIR THE CAR. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS IV - BRAKING IS DELAYED IN WET CONDITIONS AND WHEN I DRIVE OVER A BUMP OR POTHOLE. HAVE TO KEEP THE BRAKE PEDAL PRESSED AND IT FEELS AND SOUNDS LIKE THE ENGINE ACCELERATES BEFORE THE BRAKE COME ON. IT LASTS FOR FEW SECONDS AND DOES NOT HAPPEN ALWAYS. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

ON SEVERAL OCCASIONS, MY 2010 TOYOTA PRIUS HAS LURCHED AHEAD AFTER HITTING A POTHOLE, AS DESCRIBED IN THE FEB. 4 NEW YORK TIMES ARTICLE. NO CONTACT OR PROPERTY DAMAGE HAS OCCURRED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AS I SLOW DOWN IN MY 2010 TOYOTA PRIUS, IF THE CAR GOES OVER ANY BUMPS, I FEEL AN "ACCELERATION" (ACTUALLY A SUDDEN STOP IN DECELERATION) AS I AM APPLYING THE BRAKES. I WENT TO MY TOYOTA DEALER AND THEY ACKNOWLEDGED THAT THEY'D HEARD OF THE ISSUE, BUT DENIED IT WAS A PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Summary

I BOUGHT MY 2010 PRIUS IN JULY 2009. OVER THE COURSE OF THE FIRST 3-4 MONTHS, THERE WERE 3 OR 4 INSTANCES WHEN I FELT MOMENTARILY THAT I HAD NO BRAKING CONTROL, ALL WHILE TRAVELING AT LOW SPEED OVER BUMPY TERRAIN., AND AT LEAST TWICE WHILE IN REVERSE. I DIDN'T IDENTIFY IT AS BEING A REAL PROBLEM UNTIL THE BRAKING PROBLEM SURFACED. I AM EAGER TO HAVE MY CAR FIXED, SO THAT THERE ISN'T A CRASH IN THE FUTURE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

I HAVE HAD A BRIEF FAILURE OF THE BRAKES ON MY 2010 PRIUS IV. I WAS DRIVING IN TOWN COMING BACK FROM THE SCHOOL WHERE I TEACH. I SLOWED AS I CAME UP ON ANOTHER VEHICLE STOPPED AT A STOPLIGHT. ALTHOUGH I HAD MY FOOT ON THE BRAKE, IT DID NOT START TO BRAKE FOR A COUPLE OF SECONDS. I NARROWLY AVOIDED AN ACCIDENT. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA PRIUS 2010. ON THREE OCCASIONS ON ICE AND/OR SNOWY ROADS THE BRAKES FAILED TO STOP THE CAR SAFELY. ON TWO OCCASIONS THE CAR CAME DOWN THE BRICK STREET AND INTO THE CROSS STREET. FORTUNATELY NO ACCIDENT OCCURRED. FIRST TIME IN DEC. 2009, TWICE IN JAN. 2010. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS APPROACHING A TRAFFIC SIGNAL, HIT A SMALL POT HOLE, AND APPLIED THE BRAKES ON MY 2010 TOYOTA PRIUS. THE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT SLOW. I RELEASED THE PEDAL AND STEPPED ON IT A SECOND TIME AND THIS TIME THE BRAKES WORKED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/07/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 PRIUS HESITATED TO BRAKE PROPERLY/CAUSED A DELAY AT 10MPH ON THE FREEWAY, AS A RESULT MY LEFT FENDER MADE CONTACT WITH THE VEHICLE IN FRONT OF ME. AS RESULT, MY INSURANCE INCREASED, I HAD TO PAY $500 DEDUCTIBLE TO REPAIR MY BUMPER. ALSO THE BACK BRAKES HAVE SQUEAKED GOING IN REVERSE SINCE PURCHASE IN NOVEMBER 2009. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/30/2009
Crash: No
Fire: No
Summary

SINCE I BOUGHT MY 2010 TOYOTA PRIUS, I HAVE BEEN NOTICING THAT WHEN I GO OVER A BUMP OR POTHOLE IN THE ROAD THAT THE CAR LURCHES FORWARD AND SEEMS TO ACCELERATE OR I CAN'T BRAKE. IT OCCURS A FEW TIMES A WEEK SINCE I BOUGHT IT IN SEPT..2009 IT IS CURRENTLY AT THE DEALER AND I DON'T KNOW IF THEY WILL BE ABLE TO FIX THE PROBLEM. THEY DIDN'T SEEM VERY CONFIDENT THAT THEY WOULD BE ABLE TO. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/17/2010
Crash: No
Fire: No
Summary

I OWN 2010 TOYOTA PRIUS PURCHASED IN JANUARY 2010. TWICE I HAVE ENCOUNTERED BRAKING PROBLEM. IN BRAKING FROM 40 MILES AN HOUR FOR TRAFFIC CONGESTION, I HAD TO RESORT TO LAST SECOND ADDITIONAL FOOT PRESSURE TO AVOID HITTING THE CAR IN FRONT OF ME. UNLIKE THE COMPLAINS I HAVE READ IN THE MEDIA, MY PROBLEM DID NOT OCCUR DUE TO SLIPPERY ROAD OR ANY KIND OF BUMP. SIMPLY PUT, STOPPING REQUIRED UNUSUAL FOOT PRESSURE THAT I HAVE NEVER ENCOUNTERED IN ANY PREVIOUS VEHICLE. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

BEFORE THE NEWS ABOUT THE 2010 PRIUS BRAKE PROBLEM BECAME NATIONAL, I HAD EXPERIENCED SEVERAL INSTANCES WITH MY 2010 PRIUS (PURCHASED NOV., 2009) DURING WHICH I WOULD BRAKE AT LOW SPEED OVER BUMPS OR ROUGH ROADS AND EXPERIENCE A SLIDING OR BRAKES-NOT-WORKING SENSATION. THIS CONTINUES TO HAPPEN WITH THIS CAR. I HAVE ONLY EXPERIENCED IT AT VERY LOW SPEEDS. *TR

02/05/2010
Components: FUEL SYSTEM, OTHER
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I OWN A 2010 PRIUS. AFTER PUTTING 10K MILES ON IT, I HAVE YET TO SEE THE 50+ MPG. I COULD HAVE EASILY BOUGHT A HONDA CIVIC, SAVED $15,000+ AND STILL GOTTEN 38MPG. I HAVE TAKEN THE CAR TO THE DEALERSHIP ON A FEW OCCASIONS AND THEY CANNOT TELL ME WHY I HAVE LOST ALMOST 20MPG. ALL THEY CAN TELL ME IS THAT IT IS PROBABLY THE GAS THAT I AM USING. I CAN SEE HOW THIS MIGHT MAKE A SLIGHT DIFFERENCE LIKE 3-4MPG, BUT NOT 20! I BELIEVE THE 50MPG BENCHMARK GIVEN BY TOYOTA IS BOGUS. I WANT MY MONEY BACK! *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

DURING MODERATE BRAKING WHEN THERE ARE UNEVEN OR POTHOLES IN ROAD THERE IS A HESITATION BETWEEN THE DYNAMIC BRAKING AND THE DISC BRAKES. THERE SEEMS TO BE A DELAY ENOUGH TO SCARE THE DRIVER ESPECIALLY IF IT WAS THE FIRST TIME. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/05/2009
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS, PURCHASED ON 7/24/09. ON SEVERAL OCCASIONS, THE FIRST BEING 12/05/09, THE PRIUS HAS REVERSED IN A "JERKY" FASHION. I KEEP MY FOOT ON THE BRAKE, EASE UP ON THE PEDAL WITH THE CAR IN REVERSE, AND THE CAR LURCHES BACKWARDS AT A SURPRISING SPEED, AND A SPEED WHICH IS UNWARRANTED BY THE AMOUNT OF PRESSURE ON THE BRAKE. THIS HAS HAPPENED 4-6 TIMES IN THE LAST TWO MONTHS. I HAVE NEVER HAD THIS EXPERIENCE WITH ANY OTHER CAR, AND MY FIANCE HAS EXPERIENCED THE PROBLEM WHEN HE DRIVES MY PRIUS. IT SEEMS TO OCCUR ON INCLINES AND UNEVEN SURFACES. IT HAS NOT YET CAUSED AN ACCIDENT OR INJURY, BUT I FIND THIS ISSUE CONCERNING. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JHMRA3868WC******
Summary

MY 2010 TOYOTA PRIUS ACCELERATES SUDDENLY COMING TO A STOP AND GOING OVER A BUMP. IT HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT THE CAR LAST JULY (TWICE TODAY). ALSO, IT HANDLES TERRIBLY IN THE SNOW, SKIDDING THROUGH TURNS AND WHEN BRAKING. I HAVE BEEN DRIVING IN THE SNOW FOR 30 YEARS AND HAVE NEVER HAD A CAR THAT HANDLES SO POORLY. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I OWN A TOYOTA PRIUS 2010 AND I LIVE IN A SNOWY CITY. I HAVE EXPERIENCED "UNUSUAL" PROBLEMS WITH BRAKES THREE TIMES IN MONTH OF JANUARY. FIRST TIME I WAS TAKING MY TWO CHILDREN TO SCHOOL AND AS I WAS APPROACHING STOP SIGN, I SLOWED DOWN AS USUAL AND APPLIED BRAKE. WHEN I WAS ALMOST AT THE STOP SIGN, I REALIZED THAT CAR WASN'T STOPPING, SO I PANICKED AND PRESSED BRAKE PEDAL HARD AND THEN I NOTICED THE ABS STARTED TO WORK AND I PASSED THE STOP SIGN ABOUT THREE METERS, ROAD WAS COVERED WITH SNOW. SECOND TIME I WAS GOING TO WORK ON A WET ROAD AND NOT ICY. I WAS APPROACHING A TRAFFIC LIGHT AND AS I SLOWED DOWN I ALSO CHANGED LANE AND APPLIED BRAKE. BEFORE THE TRAFFIC LIGHT I NOTICED THAT AS IF I WAS NOT BRAKING, SO I PRESSED HARD ON THE BRAKES AND IT STOPPED. THIRD TIME I DROPPED MY CHILDREN TO SCHOOL AND STARTED TO GO TO WORK AND I EXPERIENCED SIMILAR PROBLEM WITH BRAKES, WET ROAD AND NOT ICY, BUT THIS TIME I PANICKED BECAUSE OF SOME CARS ON THE ROAD, I PRESSED HARD ON THE BRAKE AND IT STOPPED IN FRONT OF THE STOP SIGN AND I HAD TO BACK UP. SO I CALLED MY HUSBAND AT HIS WORK AS I WAS VERY NERVOUS ABOUT THIS SITUATION. HE SAID IT IS PROBABLY BECAUSE OF THE WEATHER AND MAY BE BECAUSE I AM VERY CAREFUL ABOUT THE NEW CAR. SO HE SAID THAT HE WOULD TEST DRIVE THE CAR TO SEE IF THERE IS ANY PROBLEM. HE DROVE THE CAR TO WORK FOR TWO WEEKS, 700 MILES, AND HE TOLD ME THAT HE HAD ONLY ONCE "UNUSUAL" PROBLEM WITH BRAKES SIMILAR TO WHAT I HAD. TWO DAYS AGO I HEARD ABOUT PRIUS BRAKE PROBLEMS AND I TOOK MY CAR TO THE DEALER. DEALER SAID THAT INSPECTION HAS FOUND NO PROBLEM. AND HERE I AM DRIVING THIS CAR AGAIN. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

JUST REINFORCING WHAT HAS ALREADY BEEN REPORTED ABOUT THE 2010 MODEL PRIUS. I HAVE A 2010 PRIUS THAT WAS PURCHASED IN NOVEMBER 2009, AND I HAVE ON NUMEROUS OCCASIONS HAD ISSUES WHEN BRAKING AT SLOWER SPEEDS AND DRIVING OVER POTHOLES OR DIPS. THE BRAKES SEEM TO GIVE OUT FOR A MOMENT AND THE CAR ACCELERATES, RESULTING IN THE NEED TO SLAM DOWN THE BRAKE HARDER IMMEDIATELY. THE INCIDENT USUALLY ONLY LASTS FOR A SECOND OR TWO, AND I AM TRYING TO DRIVE EXTRA CAREFULLY TO COMPENSATE. BUT THE DELAY IN BRAKING COULD ABSOLUTELY RESULT IN A TRAFFIC ACCIDENT DUE TO THE INCREASED TIME TO DECELERATE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I WAS DRIVING MY 2010 PRIUS EAST ON OHIO STREET (NEAR STATE STREET) IN CHICAGO. THE STREET HERE HAS SOME POTHOLES AND MANHOLE COVERS. WHEN I APPLIED THE BRAKES, THE CAR DID NOT BRAKE; INSTEAD, IT SEEMED TO SURGE AHEAD. I WAS ABLE TO STOP THE CAR BEFORE HITTING A PEDESTRIAN. THIS WAS THE MOST RECENT EPISODE OF THIS PROBLEM. I DID NOT NOTE THE DATES OF THE THREE PRIOR EPISODES THAT HAVE OCCURRED SINCE I PURCHASED THE CAR APPROXIMATELY SEVEN MONTHS AGO. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 CLASS III TOYOTA PRIUS. ON SEVERAL OCCASIONS, I HAVE APPLIED THE BRAKES AND THE BRAKES SEEMED TO RELEASE, CAUSING THE CAR TO SURGE FORWARD, BEFORE THE BRAKES RE-ENGAGED. ONCE THIS OCCURRED WHEN I HIT A MANHOLE COVER AND ONCE ON A SLIPPERY ROAD BUT IT HAS ALSO OCCURRED ON DRY ROADS WITH NO APPARENT REASON FOR THE FAILURE. I TOOK THE CARE TO THE DEALER ON 30 JANUARY 2010 WHO ADVISED ME THAT THERE WAS NOTHING WRONG WITH MY BRAKES. *TR

02/05/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/21/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE DRIVING MY WIFE'S 2010 TOYOTA PRIUS FROM COLORADO SPRINGS TO ALAMOSA WE EXPERIENCED THE FOLLOWING ANOMALY. WE WERE ON THE FREEWAY (I-25) DRIVING SOUTH ON LEVEL TERRAIN WITH THE CRUISE CONTROL SET AT ~70MPH. I NOTICED A SIGNIFICANT INCREASE IN THE ENGINE RPM AND COULD SEE THE ENGINE DISPLAY FOR THE ENGINE IN THE PWR MODE. I DISENGAGED THE CRUISE CONTROL AND WAITED A SHORT PERIOD OF TIME AND REENGAGED THE CRUISE CONTROL. A SHORT TIME LATER (~15 MINUTES) THE RPM INCREASE OCCURRED AGAIN AND I ONCE AGAIN DISENGAGED THE CRUISE CONTROL. I DID NOT USE THE CRUISE CONTROL AGAIN ON THE TRIP. MY WIFE HAS USED THE CRUISE CONTROL RARELY SINCE HER USE DOES NOT INCLUDE FREEWAY DRIVING. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

DRIVING MY 2010 PRIUS TODAY, I EXPERIENCED A BRAKE FAILURE SUCH AS THE ONE I'VE BEEN HEARING ABOUT ON THE NEWS. HERE'S WHAT HAPPENED: I WAS BRAKING, SLOWING TO A STOP APPROACHING A STOPLIGHT (GOING NO FASTER THAN 10 MPH AT THE TIME), MY CAR ROLLED OVER A MANHOLE COVER THAT WAS SLIGHTLY LOWER THAN THE SURFACE OF THE ROAD (NO MORE THAN ONE INCH DEEP) AND SUDDENLY IT FELT LIKE MY CAR WAS GLIDING ON ICE WITH NO ABILITY TO STOP, THE BRAKES HAD COMPLETELY FAILED; ADDITIONALLY, I HEARD A SLIGHT GRINDING SOUND COME FROM THE FRONT RIGHT WHEEL WELL. I TOOK MY FOOT OFF THE BRAKE, RE-DEPRESSED THE PEDAL, AND EVERYTHING WAS INSTANTLY BACK TO NORMAL. THE DURATION OF THE INCIDENT WAS NO MORE THAN A SECOND, BUT IT WAS TERRIBLY ALARMING JUST THE SAME. FOLLOWING THIS INCIDENT, I HAVE CONTACTED TWO DIFFERENT TOYOTA DEALERSHIPS' SERVICE DEPARTMENTS WHO STATED THAT THEY DID NOT CURRENTLY HAVE ANY REPAIR PLANS FOR THIS PROBLEM, APOLOGIZED FOR THE "INCONVENIENCE," AND ONE OF THE DEALERSHIPS (TOYOTA OF HOLLYWOOD (CA)) TOOK MY PHONE NUMBER WHILE THE OTHER DEALERSHIP TOLD ME TO WAIT FOR A LETTER FROM TOYOTA. I INQUIRED OF TOYOTA OF GLENDALE (CA) IF I SHOULD GET A RENTAL CAR FOR THE TIME BEING (HOPING TO BE OFFERED A LOANER) AND THEY TOLD ME NOT TO, AND TO 'DRIVE SAFE.' I'M TOTALLY LIVID, THIS IS A VERY SCARY PROBLEM TO EXPERIENCE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Summary

WHEN USING THE BRAKES, ON SEVERAL OCCASIONS, MY VEHICLE BRIEFLY LURCHED FORWARD. MOST OF THE TIME IT HAPPENS WHEN THE PAVEMENT IS WET. IT HAS HAPPENED ABOUT 15 TIMES OVER THE PAST 4 MONTHS. *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010 BRAKING PROBLEM TURNING LEFT IN TO PARKING STRUCTURE OR ON TO HIGHWAY RAMP. SUDDEN SURGE AND LOSS OF BRAKING FOR A FEW MOMENTS. ALWAYS ABLE TO CONTROL CAR. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TOYOTA PRIUS 2010- WHEN WE GO INTO A POTHOLE AND APPLY THE BRAKE, THE BRAKE DOESN'T WORK. INSTEAD, IT ACCELERATES. ONCE, IT HIT A CURB AND DAMAGED THE BUMPER. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 TOYOTA PRIUS. FROM THE FIRST WEEK I OWNED THE CAR HERE IS A DESCRIPTION OF THE PROBLEM. FREQUENTLY, WHEN FIRST STARTING THE CAR IN THE DRIVEWAY, I PUT THE CAR IN DRIVE, THEN AS IT BEGAN TO MOVE FORWARD - THE SLIGHTEST TOUCH ON THE BRAKE CAUSED THE WHEELS TO LOCK-UP, BADLY LURCHING MYSELF AND THE PASSENGER. AFTER DRIVING FOR A SHORT WHILE THE PROBLEM GOES AWAY. I TOOK THE CAR IN FOR ITS 5,000 MILE OIL CHANGE - TOLD THE TOYOTA DEALERSHIP (RODLAND TOYOTA EVERETT WA) ABOUT THE PROBLEM AND I WAS TOLD IT WAS CHECKED OUT AND THERE WAS NO PROBLEM. THERE IS A PROBLEM. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS OVER A ROUGH SPOT IN THE ROAD. WHEN I TRIED TO SLOW THE CAR BY APPLYING MY BRAKES, THEY DID NOT RESPOND. IN FACT, INSTEAD OF SLOWING DOWN, MY CAR ACCELERATED ABRUPTLY, SHOOTING AHEAD SEVERAL FEET BEFORE I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE. THIS EPISODE LASTED ONLY A FEW SECONDS, AND THEN THE BREAKING FUNCTION RETURNED. SINCE I WAS TRAVELING AROUND TWENTY MILES PER HOUR AT THE TIME AND NO ONE WAS DIRECTLY IN FRONT OF ME, THE EPISODE DID NOT RESULT IN ANY ACCIDENT OR INJURY. WHILE I HAVE HAD ONLY ONE OCCURRENCE OF THIS BRAKE FAILURE/ACCELERATION SINCE OWNING MY CAR, PURCHASED AT THE END OF SEPTEMBER, 2009, THE FACT THAT THIS CAR HAS A HISTORY OF PERFORMING IN THIS UNCONTROLLED WAY HAS ME DEEPLY CONCERNED ABOUT DRIVING IT. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

DRIVING IN SLIPPERY CONDITIONS AND WE ATTEMPTED TO STOP ON A MANHOLE COVER AND THE BRAKES DID NOT CATCH. WE ALMOST HAD A CRASH, BUT MANAGED TO STOP JUST IN TIME. THIS WAS NOT THE FIRST TIME THAT THIS HAD OCCURRED. WE HAD A SIMILAR INCIDENT WHEN WE HIT A LARGE POTHOLE. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND NOTICED PROBLEMS WITH BRAKING WHILE CROSSING THE TRAIN TRACKS AND HITTING POTHOLES. IT SEEMED THAT THE BRAKES DOES NOT WORK BECAUSE THE VEHICLE ACCELERATES. YOU HAVE THIS FEELING OF PANIC THAT THE VEHICLE WON'T STOP AND YOU WILL HIT THE BUMPER OF THE VEHICLE IN FRONT OF YOU. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I PURCHASED A 2010 PRIUS IV AT BOCH TOYOTA IN ATTLEBORO MASS ON JAN 9TH . ON JAN 20TH (ODOMETER ABOUT 300 MILES), ABOUT 5:20 PM I WAS TRAVELING SOUTH IN STOP & GO TRAFFIC ON ALLENS AVE NEAR RIHOSPITAL (PROVIDENCE, RI) AT ABOUT 10 MPH OVER A ROUGH SURFACE (INCLUDING RAILROAD TRACKS THAT CROSSED NEARLY PERPENDICULAR TO THE ROAD). WHEN I APPLIED THE BRAKES, THE VEHICLE FAILED TO STOP PROPERLY, UNTIL AFTER A FEW ANXIOUS SECONDS, THE BRAKES FINALLY GRABBED AND STOPPED THE VEHICLE LESS THAN 1 INCH FROM THE TRUCK IN FRONT OF ME. NO SUBSEQUENT OCCURRENCE HAS BEEN NOTED IN THE NEXT 300 OR SO MILES. IN LIGHT OF THE RECENT REPORTS OF FAULTY SOFTWARE CAUSING JUST SUCH MALFUNCTIONS OF THE BRAKING SYSTEM, I AM REPORTING THIS TO THE NATIONAL HIGHWAY TRAFFIC SAFETY DIVISION. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,EQUIPMENT
Incident Date: 02/05/2010
Crash: No
Fire: No
Summary

FRIDAY; 02/05/2010 I OWN A 2010 TOYOTA PRIUS I HAVE BEEN EXPERIENCING WHEN I APPLY MY BRAKES FOR MONTHS WHEN DRIVING OVER A UNEVEN SURFACE OR A LARGE HOLES. MY VEHICLE DOES NOT RESPOND WHEN I TRY TO SLOW DOWN OR APPLY BRAKES. ITS LIKE I LOST CONTROL. I TRIED TO EXPLAIN THIS CONDITION TO THE SELLING DEALER BUT HE DID NOT HAVE A ANSWER UP TO NOW. MY 2010 TOYOTA WAS PURCHASED 09/22/2009. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

I HAVE EXPERIENCED VERY STRONG GRABBING SENSATIONS FROM THE BRAKES A FEW TIMES WHEN BACKING UP. THE CAR REACTS AS THOUGH YOU ARE SLAMMING THE BRAKES EVEN THOUGH ONLY SLIGHT PRESSURE IS APPLIED. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BOUGHT A 2010 PRIUS IN OCTOBER 2009. IT CURRENTLY HAS 3500 MILES ON IT. AT LEAST THREE TIMES THE CAR FELT AS IF IT SLIPPED ON ICE WHEN APPLYING THE BRAKES (WEATHER CONDITIONS WERE PERFECT - NO ICE, SNOW OR RAIN). THEIR IS DIFFICULTY IN CLEARING FOG FROM THE WINDOWS AND ONE TIME I HAD TROUBLE SETTING THE CRUISE CONTROL. *TR

02/05/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE NOTICED ON A FEW OCCASIONS THAT MY 2010 PRIUS LURCHES FORWARD FOR A BRIEF SECOND IN THE MIDDLE OF BRAKING AT A STOP SIGN. I HAVE NOTICED THIS HAPPEN OCCASIONALLY, BUT WAS MORE FREQUENT IN THE LAST MONTH, ABOUT 3 TIMES. I MADE A WRITTEN COMPLAINT TO TOYOTA SERVICE A WEEK AGO, BUT WAS TOLD IT WAS NOT UNUSUAL. HOWEVER, I JUST READ IN THE NEWS ABOUT THE ISSUE WITH BRAKING IN THIS MODEL CAR AND AM ALARMED AND THOUGHT I SHOULD MAKE A NOTE OF MY OBSERVATION TO NHTSA. I WILL CALL TOYOTA SERVICE AGAIN TO HAVE THEM TAKE A SECOND LOOK AT MY CAR. THANKS *TR

02/05/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

BRAKE ON PRIUS 2010 WOULD NOT BE CLEAN AND CONSISTENT WHILE GOING AT A VERY SLOW SPEED.... *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE BRAKES ON MY PRIUS HAVE FAILED THREE TIMES IN THREE WEEKS IN BOTH CITY AND RURAL DRIVING CONDITIONS--TWO TIMES I WAS BRAKING WHILE DRIVING DOWN A HILL (BOTH UNDER 30 MPH) AND ONCE WHILE DRIVING ON A SECONDARY BLACKTOP ROAD (35 MPH). *TR WHEN BRAKE FAILURE OCCURS, THE PRIUS BRAKES NOT ONLY DISENGAGE (FAIL) BUT THE CAR SEEMS TO LUNGE FORWARD. IT'S AS IF I AM BRAKING WITH MY FOOT ON THE GAS PEDAL AND THEN LET UP ON THE BRAKE WHILE THE GAS PEDAL IS STILL DEPRESSED. IT'S A NAUSEATING FEELING WHEN THIS HAPPENS. I WAS PLANNING ON TAKING THE PRIUS ON A CROSS-COUNTRY TRIP IN THE SPRING BUT WILL NOT NOW BECAUSE OF THIS BRAKING ISSUE. IT IS NOT A SAFE VEHICLE. I HAVE GREAT CONCERN FOR MY SAFETY AND THE SAFETY OF OTHERS, PARTICULARLY PEDESTRIAN SAFETY AT INTERSECTIONS. I AM ALSO GOING TO POST MY COMPLAINT ON PRIUSCHAT.COM (ONLINE PRIUSPHILE COMMUNITY OF WHICH I AM A MEMBER) IN HOPES THAT OTHERS WILL COME FORWARD WITH THEIR BRAKING PROBLEMS TO NHTSA, FORCING TOYOTA TO FIX THIS PROBLEM. I COMPLETED A COMPLAINT FORM FOR LAST WEEK ON YOUR SITE (DIDN'T REQUIRE VIN NUMBER) BUT SINCE BRAKE FAILURE OCCURRED AGAIN TODAY, I REALIZE THAT THIS IS NOT AN ISOLATED INCIDENT. THEREFORE, I AM FILING THIS FORMAL NHTSA COMPLAINT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

CAR LOSES BRAKING DURING TIGHT CORNERING OR WHEN DRIVING OVER MINOR IMPERFECTIONS IN ROAD SURFACE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WOULD LIKE TO ADD MY REPORT TO YOUR OTHER COMPLAINTS ABOUT 2010 TOYOTA PRIUS BRAKES. I PURCHASED MINE IN JULY AND SINCE THEN HAVE EXPERIENCED 4 (FOUR) INSTANCES OF THIS PROBLEM. IN EACH CASE, I WAS DECELERATING WITH THE BRAKES STEADILY APPLIED, AND ROLLED OVER A BUMP OR POTHOLE IN THE ROAD. AT THAT MOMENT, THE BRAKES STOPPED WORKING, OR THE BRAKING POWER WAS SEVERELY REDUCED, AND THE CAR FELT AS IF IT LURCHED FORWARD. APPLYING MORE PRESSURE ON THE BRAKES WHEN THIS OCCURS DOES CAUSE THE BRAKING TO RESUME, BUT THERE IS A DELAY OF PERHAPS 1/2 SECOND. I HAVE NOT HAD AN ACCIDENT SO FAR, BUT IF I WERE BEHIND ANOTHER CAR WHICH WAS ALSO BRAKING WHEN THIS HAPPENED, THERE IS A HIGH LIKELIHOOD THAT MY CAR WOULD SMASH INTO THE OTHER CAR'S REAR. *TR

02/04/2010
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

SINCE I BOUGHT MY 2010 PRIUS I'VE EXPERIENCED PROBLEMS WITH THE BRAKES. THE CAR EXPERIENCES A SUDDEN SURGE OF POWER WHEN GOING OVER BUMPS OR HITTING POTHOLES IF THE BRAKES ARE BEING APPLIED AT THE TIME. THIS HAPPENS AT ANY SPEED AT ANY TIME OF DAY, ONLY WHEN THE BRAKES ARE BEING APPLIED LIGHTLY. THIS PROBLEM OCCURS SEVERAL TIMES A WEEK, ALWAYS WHEN HITTING BUMPS, POTHOLES OR UNEVEN PAVEMENT. IT ALWAYS IS A SUDDEN, VERY BRIEF SURGE OF POWER, SOMETIMES ENOUGH TO PUSH ME BACK INTO THE SEAT. SO FAR THERE HAVE BEEN NO CONSEQUENCES OTHER THAN VERY FRAYED NERVES. I'VE REPORTED THIS TO MY DEALER WHO RESPONDED THAT THE CAR WAS A NEW TECHNOLOGY AND I SIMPLY DIDN'T KNOW HOW TO DRIVE IT PROPERLY. I LEARNED IN SUBSEQUENT CONVERSATIONS DIRECTLY WITH THE MECHANIC THAT OTHERS HAD COMPLAINED ABOUT THIS PROBLEM BUT THEY HAD NO IDEA WHAT WAS CAUSING IT. TO DATE, THE DEALER HAS DONE NOTHING ABOUT IT. THE ONLY THING THAT FIXES THE PROBLEM IS TO BRAKE FURTHER FROM A STOP OR TO ROLL OVER BUMPS BEFORE BRAKING. I'M VERY CONCERNED ABOUT A SITUATION WHERE I NEED TO BRAKE SUDDENLY BUT THE CAR SURGES, POSSIBLY CAUSING A CRASH. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE A 2010 TOYOTA PRIUS, AND I AM SHOCKED THAT THIS CAR WAS NOT INCLUDED IN THE GIGANTIC TOYOTA RECALL. WHY? BECAUSE THE 2010 TOYOTA PRIUS EXHIBITS BRAKE FAILURE AND SUDDEN ACCELERATION WHILE SLOWING DOWN ON BUMPY ROADS. FOR EXAMPLE, IF YOU'RE SLOWING DOWN TOWARDS A RED LIGHT, AND THEN ALL OF A SUDDEN YOU HIT A POTHOLE, THE CAR WILL SUDDENLY ACCELERATE AND MAY CAUSE A CRASH WITH THE PERSON AHEAD OF YOU! THIS HAPPENS ALL THE TIME AND IS EXTREMELY DANGEROUS. THOUSANDS OF 2010 PRIUS DRIVERS WORLDWIDE ARE ALSO HAVING THIS BRAKE FAILURE/SUDDEN ACCELERATION ISSUE WITH THEIR 2010 PRIUS AS WELL! TAKE A LOOK AT JUST A FEW OF THESE DISCUSSIONS WHICH ARE TAKING PLACE, WHERE PEOPLE ARE HAVING UNCONTROLLABLE SUDDEN ACCELERATION WITH THEIR 2010 PRIUS: HTTP://TINYURL.COM/YJ359RH WILL NHTSA PLEASE DO SOMETHING ABOUT THIS? *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

I OWN A 2010 PRIUS AND TOOK THE CAR INTO THE LOCAL TOYOTA DEALER 2 DAYS AGO FOR THE INITIAL 5,000 MILE CHECK UP TO DISCUSS A COUPLE ISSUES I HAVE FOUND WITH THE CAR. I HAVE EXPERIENCED ON 3 OCCASIONS A FEELING OF BRAKE FAILURE. THIS HAS OCCURRED WHEN I AM DRIVING OVER ROUGH ROAD. WHILE THE BRAKE IS BEING APPLIED IF I HIT BUMPS, THE BRAKE PEDAL DROPS AND I LOSE THE BRAKES. I HAVE IMMEDIATELY LET UP ON THE BRAKE AND THEN REAPPLIED PRESSURE TO THE BRAKE PEDAL TO GET BRAKING BACK. THE DEALER TRIED TO ACHIEVE THE SAME PROBLEM BUT WAS UNABLE TO REPLICATE IT. HE SAID IT WAS JUST THE WAY THE PEDAL MUST FEEL TO ME. OUR DAUGHTERS BOTH HAVE 2006 PRIUS' WHICH I HAVE DRIVEN AND NEVER EXPERIENCED THIS PROBLEM WITH THEIR CAR BRAKES. THE SECOND PROBLEM IS WITH CRUISE CONTROL. AGAIN, I HAVE DRIVEN A 2006 PRIUS AND USED CRUISE CONTROL AND NOT EXPERIENCED THE FOLLOWING IN THE 06 MODEL THAT OCCURS IN OUR 2010 MODEL. THE CAR STARTED TO ACCELERATE IN CRUISE MODE. WE HAVE ALSO FOUND IT TAKES A LOT OF PRESSURE ON THE BRAKE PEDAL TO TAKE IT OUT OF CRUISE CONTROL. THE CAR JERKS WHEN TAPPING THE BRAKE PEDAL LIGHTLY TO TAKE OFF CRUISE CONTROL. THE DEALER AGAIN TOOK IT OUT FOR A TEST DRIVE AND SAID THIS IS THE WAY THE PRIUS FEELS. I KNOW DRIVING THE 2006 MODEL IT WAS NOT THE WAY THE PRIUS FEELS WHEN YOU TAKE IT OUT OF CRUISE CONTROL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Summary

OUR 2010 PRIUS SUDDENLY ACCELERATES WHEN WE PRESS THE BRAKES AND HIT A HUMP ON THE ROAD. THIS IS AN ONGOING PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE A 2010 PRIUS. WHEN I HIT A POTHOLE WHILE STEPPING ON THE BRAKE, THE BRAKES LET GO. I HAVE TO REBRAKE. THE CAR ACTUALLY SEEMS TO SPEED UP. IT IS VERY FRIGHTENING. I HAVE TAKEN IT INTO THE DEALER. THEY SAY IT IS THE ANTI-LOCK BRAKES. I HAVE HAD ANTI-LOCK BRAKES BEFORE AND NEVER HAVE HAD THAT KIND OF PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY PRIUS IS HAVING BRAKE ISSUES. WHEN I TOOK IT BACK TO THE DEALER THE SERVICE REP RODE IN THE CAR WITH ME AND SINCE IT DIDN'T SLIP DURING OUR 2 BLOCK DRIVE HE SAID HE CAN'T AUTHORIZE A REPAIR SINCE ITS NOT PART OF THE RECALL. I WANT TO JUST RETURN THIS THING BEFORE I GET IN AN ACCIDENT BUT THEY TOLD ME I WILL LOSE 100 POINTS ON MY CREDIT SCORE. WHAT CAN I DO?! *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/29/2010
Crash: No
Fire: No
Summary

WHEN SLOWING DOWN OVER BUMPY SURFACES, THE CAR TEMPORARILY LOSES BRAKING CONTROL (FOR A SECOND OR SO). IT IS TERRIFYING AND NEEDS TO BE LOOKED INTO. THERE ARE HUNDREDS OF PEOPLE ONLINE WHO HAVE REPORTED THIS EXACT SAME PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

HIS HAPPENS ABOUT ONCE EVERY TWO WEEKS WITH OUR NEW 2010 PRIUS. WHEN WE PRESS THE BRAKE THE CAR ACCELERATES FOR A SECOND. IT SEEMS VERY DANGEROUS. WHEN I CALL MY DEALERSHIP THEY HAVE BEEN DISMISSIVE AND SAID IT WAS A PROBLEM WITH THE MATS, WE TRIED DIFFERENT MATS AND EVEN TOOK THEM OUT AND THE PROBLEM STILL PERSISTS. I HAVEN'T CALLED THE DEALERSHIP I N A WHILE BUT LAST TIME THEY STILL SAID IT WAS A FLOOR MAT PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE THE 2010 PRIUS BRAKING PROBLEM DESCRIBED IN THE NEWS RECENTLY. THE BRAKES SEEM TO FAIL BRIEFLY WHEN I'M STOPPING. IT SEEMS TO HAVE OCCURRED WHEN SLOWING ON TURNS WITH AN UNEVEN ROADWAY OR AN ICY SURFACE. AT FIRST I THOUGHT THAT I HAD HIT AN ICY SPOT AND THE CAR SLID A BIT, BUT AFTER ABOUT THE 4TH OR 5TH TIME I REALIZED THAT WAS NOT ALWAYS THE CASE. IT'S QUITE SCARY WHEN IT HAPPENS, ESPECIALLY SINCE I AM IN A TURN AT THE TIME. IT MAY OF HAPPENED ON STRAIGHT ROADWAY ALSO. I CAN'T REMEMBER FOR SURE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/09/2010
Crash: No
Fire: No
Summary

BRAKES MOMENTARILY DISENGAGED ON 2 OCCASIONS WHILE I WAS TRAVELING AT A LOW SPEED ON A SLIPPERY SURFACE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Summary

I PURCHASED 2010 PRIUS 3RD GENERATION LAST AUGUST AND MY WIFE AND ME EXPERIENCED BRAKE PROBLEM SEVERAL TIMES. WHEN I PASSED BUMPY ROAD AT LOW SPEED I FELT LOST BRAKING (SURGED FORWARD) FOR A SECOND. MY WIFE ALSO EXPERIENCED THE SAME PROBLEM TWO WEEKS AGO WHEN IT RAINED IN LOS ANGELES. I REPORTED IT TO THE DEALER LAST OCTOBER BUT THEY SAID THERE IS NO PROBLEM IN MY CAR. SO I INSISTED THE INSPECTION SO THE DEALER ARRANGED TO SHOW MY PRIUS TO THE EXPERT FROM TOYOTA CENTER AND I HAD TO WAIT IT 2 MONTHS. LAST MONTH (EARLY JANUARY) IT WAS INSPECTED BY THE EXPERT FROM TOYOTA CENTER AT THE DEALERSHIP BUT I HEARD THE SIMPLE ANSWER FROM THE DEALER THAT THE TECHNICIAN FOUND NO PROBLEM. SINCE THE INSPECTION MY WIFE EXPERIENCED THE SAME PROBLEM AGAIN. WHEN SHE WAS DRIVING WITH OUR 1 YEAR OLD BABY PASSING ON THE POTHOLE IN THE NEIGHBORHOOD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 PRIUS. WHEN BRAKES ARE DEPRESSED, AND VEHICLE IS SLOWING NORMALLY, IF THE VEHICLE ENCOUNTERS A POTHOLE OR OTHER VERY ROUGH ROAD SURFACE, THE BRAKE WILL SOMETIMES DISENGAGE BRIEFLY, BUT ABRUPTLY. THE CAR SEEMS TO SURGE FORWARD. IN THE THREE TIMES I'VE EXPERIENCED THIS, THE BRAKES 'CATCH' AGAIN VERY SHORTLY AFTER THE POTHOLE -- LESS THAN A SECOND. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/31/2009
Crash: No
Fire: No
Summary

I HAVE HAD REPEATED OCCURRENCES OF THE 2010 TOYOTA PRIUS BRAKING SYSTEM ABNORMALITY RECENTLY REPORTED IN THE NEWS, SINCE PURCHASING THE VEHICLE IN JULY 2009. I REPORTED THIS AT MY FIRST OIL CHANGE TO THE DEALERS SERVICE CENTER, BUT THEY DID NOT INVESTIGATE THE MATTER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

1. WHILE APPLYING THE BRAKES AT LOW SPEED WHILE RIDING OVER UNEVEN OR DIFFERENT ROAD SURFACES (SUCH AS POT HOLE OR BRIDGE). 2. THE BRAKES SEEM TO GRIP, THEN RELEASE, THEN GRIP AGAIN CAUSING A MISCALCULATION OF BRAKING DISTANCE REQUIRED TO SAFELY STOP THE VEHICLE. IT HAPPENS EVERY TIME DURING THE CIRCUMSTANCES DESCRIBED IN ITEM 1 ABOVE. 3. NOTHING HAS BEEN DONE TO RESOLVE THE ISSUE, ALTHOUGH I UNDERSTAND THAT PRIUS MODELS SOLD AFTER JANUARY 2010 HAVE HAD THIS PROBLEM FIXED. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

IN CITY DRIVING CONDITIONS, THE BRAKE PEDAL OF MY 2010 TOYOTA PRIUS FAILS TO RESPOND WHEN IT IS DEPRESSED AND THE CAR HITS A BUMP. THE VEHICLE FEELS AS IF IT MOMENTARILY LURCHES FORWARD BEFORE IT BEGINS TO SLOW. THIS IS AN INTERMITTENT PROBLEM THAT OCCURS WHEN THE VEHICLE HITS AN OBSTRUCTION, SUCH AS A POT HOLE, WHILE THE BRAKE PEDAL IS BEING PRESSED. THE MOST RECENT OCCURRENCE IS DETAILED BELOW. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

I HAVE A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED THE SAME ISSUE RECENTLY BEING REPORTED. WHILE BRAKING, WHEN GOING OVER A POTHOLE, BUMP OR WET SURFACE, THE CAR APPEARS TO LUNGE FORWARD FOR A SECOND. THIS HAS RECURRED AT LEAST 10 TIMES SINCE I PURCHASED THE CAR IN AUGUST, 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I OWN A 2010 TOYOTA PRIUS..PURCHASED IN AUGUST 2009...CURRENTLY GOING FOR 15K MILES ON THE ODOMETER. I WANT TO REPORT ISSUES WITH SUDDEN ACCELERATION EVEN WHEN I AM STEPPING ON THE BRAKE. I NOTICED EVERY TIME I PASS THRU UNEVEN ROAD, FOR EXAMPLE POTHOLES, ICY ROADS, SNOW. THE MOST COMMON ISSUE I HAVE IS AS I AM GOING DOWN THE ROAD AND CAR HITS A POTHOLE OR MANHOLE (THOSE WITH METAL COVERS) THE CAR WILL SUDDENLY ACCELERATE, ALTHOUGH I AM STEPPING ON THE BRAKE. SOMETIMES I AM AFRAID I WILL HIT THE CAR IN FRONT OF ME, ESPECIALLY WHEN IM IN TRAFFIC. EVEN GOING AT 5-15 MPH, THE CAR WILL ACCELERATE WHEN IT HITS UNEVEN ROAD LIKE POT HOLES OR ICY ROADS. THIS HAS HAPPEN QUITE A FEW TIMES SINCE I PURCHASED THE VEHICLE. JUST YESTERDAY, WE HAD ABOUT 1-2 INCHES OF SNOW. I WAS DRIVING SLOW AND WHEN MAKING A LEFT TURN, THE CAR HIT SOME UNEVEN ROAD AND SNOW AND ACCELERATED WHEN I WAS STEPPING ON THE BRAKE TO MAKE THE TURN. THE CAR WENT UP THE SIDEWALK AND THE BUMPER CRACKED AS IT HIT THE CONCRETE EDGE THAT SEPARATES THE ROAD AND THE SIDEWALK. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS DONE. THE CAR IS WORKING FINE, BUT THIS SUDDEN ACCELERATION ISSUE IS A MAJOR CONCERN, ESPECIALLY NOW THAT I READ AND HEAR IN THE NEWS THAT 2010 TOYOTA PRIUS ARE BEING REPORTED WITH COMPLAINTS OF SUDDEN ACCELERATION. I THOUGHT MY ISSUE WAS AN ISOLATED CASE. PLEASE TAKE THIS COMPLAINT INTO ACCOUNT. I WILL BE GOING TO THE DEALERSHIP THIS WEEKEND FOR THE 15K SCHEDULED MAINTENANCE AND WILL REPORT THE ISSUE TO THEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I PURCHASED MY 2010 PRIUS IN NOV 2009. AS ADMITTED BY TOYOTA THIS FEB 4, 2010, WHILE BRAKING, I HAVE MOMENTARILY LOST BRAKING AND THE PRIUS LURCHED FORWARD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Summary

MY TOYOTA 2010 PRIUS (PURCHASED IN MASSACHUSETTS IN AUGUST, 2009), HAS ISSUES WITH THE BRAKES. GOING OVER BUMPY OR SNOWY/ICY ROADS, THE BRAKES WHEN APPLIED DON'T SEEM TO GRAB PROPERLY - THEY ARE SLOW AND UNEVEN IN RESPONSE TO BRAKE PEDAL PRESSURE . . . I NOTIFIED MY DEALER AND WAS TOLD THERE WAS NOTHING WRONG. NOW I AM HEARING ABOUT DESIGN FLAWS WITH BRAKES IN THIS MODEL, AND I AM CONCERNED. WHAT DO I DO? *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SUDDEN BRAKE LOSS. WHEN BRAKING AND WHEN THE CAR IS AT LOW SPEED, IF THE CAR HITS A BUMP OR MANHOLE COVER OR SNOW, SUDDENLY THE BRAKES NO LONGER WORK. *TR THIS HAPPENS ONCE A WEEK. I HAVE EXPERIENCED IT 10 TIMES IN TWO MONTHS.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I PURCHASED A 2010 PRIUS IN SEPTEMBER 2009. WITHIN THE FIRST FEW DAYS OF DRIVING I EXPERIENCED A DISCONNECT WHEN I WOULD HIT THE BRAKE WHEN GOING OVER A BUMP. THIS HAS HAPPENED AT LEAST 20 TIMES SINCE. I AM CONTACTING THE DEALER BUT I HAVE NOT DRIVEN THE CAR VERY MUCH BECAUSE I AM UPSET ABOUT MY SAFETY AS WELL AS OTHERS ON THE ROAD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 PRIUS, 3D GEN, BASIC PKG. FIVE DAYS AGO, I REAR-ENDED A CAR STOPPED ON AN ENTRANCE RAMP TO RT. 15 IN NJ. I HIT THE BRAKES -- AND THE CAR SHUDDERED FORWARD AS IF ITS WHEELS HAD SEIZED UP. THIS PRIUS HAS HAD INTERMITTENT BRAKING PROBS SINCE I BOUGHT IT LAST AUGUST. USUALLY, THIS HAPPENS ON A ROUGH ROAD OR DURING A SUDDEN DECELERATION. THE BRAKES FEEL AS THO THEY'VE LOCKED, AND THE CAR ALMOST BOUNCES TO A STOP, RATHER THAN BRAKING QUICKLY AND SMOOTHLY. I TOLD THE DEALER -- AND THEY TOLD ME NOTHING WAS WRONG (INFERRING IT WAS MY PROBLEM -- THAT I'M A LOUSY DRIVER.) I REPORTED THE BRAKE PROBLEM AGAIN AFTER THIS ACCIDENT, AND WAS TOLD AGAIN THERE WAS NO PROBLEM. NEWS REPORTS NOW SUGGEST - THERE IS A PROBLEM. (BTW - MY CAR HAS ALSO DONE SOME BRIEF SPURTS OF ACCELERATION, WHICH IS ODD IN ANY HYBRID. THEY USUALLY HAVE NO REAL PICK-UP.) I HAD NEVER BEFORE DRIVEN A PRIUS, SO I FIGURED THAT WAS HOW THE CAR RAN. PLEASE LET ME KNOW HOW TO DEAL WITH THIS? THE DEALER SAYS THEY'LL CHECK THE BRAKES - BUT THEY DON'T KNOW WHAT THEY'RE LOOKING FOR. ALSO - MY CAR INSURANCE RATES WILL GO UP BECAUSE OF THIS ACCIDENT, AND IT COST ME THE $500 DEDUCTIBLE. I'M DISGUSTED, TO SAY THE LEAST. I THOUGHT I'D BOUGHT THE HOLY GRAIL OF DESIGN EXCELLENCE & FUEL ECONOMY -- NEW AND IMPROVED 3D-GENERATION. I BOUGHT AN EXPENSIVE HEADACHE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

I HAVE BEEN EXPERIENCING A FAILURE OF THE BRAKES ON UNEVEN PAVEMENT OR WHEN GOING OVER MAN HOLE COVERS. THIS HAS HAPPENED TO ME THREE TIMES IN THE FIRST MONTH OF OWNERSHIP OF MY 2010 TOYOTA PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS SURGES WHEN A BUMP IS HIT WHILE BRAKING. THIS IS FAIRLY REPEATABLE AND CAN OCCUR AS MUCH AS ONCE A DAY. WE HAVE NOT TAKEN BACK TO THE DEALER, BECAUSE BEING IN THE AUTOMOTIVE ELECTRONICS INDUSTRY, I AM CERTAIN IT IS A SOFTWARE BUG AND THAT THE DEALER WILL NOT FIND ANYTHING WRONG OR KNOW HOW TO FIX IT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I PURCHASED A NEW 3RD GENERATION TOYOTA PRIUS IN AUGUST OF 2009. I HAVE NOTICED TWO INCIDENTS WHERE MY BRAKES DID NOT RESPOND PROPERLY IMMEDIATELY AFTER PASSING OVER DISTINCT POTHOLES. THEY HAD WAY TOO MUCH "GIVE." ON THE SECOND PUMP OF THE BRAKES, THE FULL BRAKING POWER APPEARED TO BE RESTORED. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

EARLY DEC. 2009 I HIT A POTHOLE AND FELT MY BRAKES FAIL FOR A SECOND THEN GRAB AGAIN. AT FIRST I THOUGHT THIS WAS BLACK ICE BUT IT HAPPENED AGAIN A WEEK OR SO LATER AND THEN AGAIN TOWARD THE END OF DEC. 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH DEPRESSING THE BRAKE PEDAL OVER A SPEED BUMP, THE VEHICLE LUNGED FORWARD AND THE VEHICLE PROCEEDED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THERE WAS A COMPUTER GLICH THAT CAUSED THE FAILURE TO OCCUR. THE FAILURE MILEAGE WAS 5,000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I HAVE A 2010 PRIUS IV AND CAN CERTAINLY SAY THAT I HAVE FELT SEVERAL TIMES A BIT OF "BRAKE-LOSS" ON THIS VEHICLE. BY THAT, I MEAN THAT AT TIMES I HAVE TO PUSH DOWN MUCH HARDER ON THE BRAKE PEDAL TO COME TO A STOP. THIS HAPPENS AT RANDOM TIMES AND CAUSES ME A BIT OF NERVOUSNESS AS A FEW TIMES I CAME CLOSE TO HITTING THE CAR IN FRONT OF ME. THIS TENDS TO HAPPEN AS I AM COMING TO A STOP, NOT DURING HIGH-SPEED BRAKING. I WOULD ESTIMATE THAT THIS HAS HAPPENED AT LEAST 10 TIMES DURING 4,000 MILES OF DRIVING. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 PRIUS BRAKE FAILURES AT LEAST 4 TIMES IN PAST 6 MONTHS AFTER HITTING POTHOLE OR ICE ON ROAD AT ABOUT 30MPH OR LESS; BRAKE PEDAL GOES TO FLOOR AND CAR SORT OF SHIMMIES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

BRAKES SUDDENLY LURCH, ESPECIALLY WHEN THERE IS SNOW OR UNEVEN SURFACE (POTHOLE), FIRST NOT CATCHING AND THEN CAUSING BRIEF MORE SUDDEN BRAKING. THIS IS AS IF THE ABS IS NOT WORKING PROPERLY. THIS HAS HAPPENED ABOUT 3-4 TIMES SINCE PURCHASE OF CAR ABOUT 12/5/09. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKE PROBLEM WITH MY 2010 TOYOTA PRIUS. HAS BEEN HAPPENING SINCE I PURCHASED THE CAR BUT DIDN'T REALIZE IT WAS SUCH A WIDE-SPREAD PROBLEM. ONE OUT OF EVERY 500 TIMES I PUSH ON THE BRAKE PEDAL, THE CAR WILL FIRST LUNGE FORWARD FOR A SPLIT SECOND AND THEN BEGIN TO DECELERATE. IT IS A VERY CLEAR JOLT WHEN THE BRAKE PEDAL IS FIRST DEPRESSED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I AM EXPERIENCING A LOSS OF BRAKING POWER, DURING SLOWER SPEED STOPS OR ATTEMPTS TO SLOW DOWN. THE PROBLEM OCCURS AT GENERALLY LESS THAN 20 MPH. I APPLY THE BRAKES AND THE CAR BEGINS TO SLOW, HOWEVER, IF I HIT A BUMP OR POTHOLE, THE CAR FEELS LIKE IT IS ACCELERATING AND/OR LOSING BRAKING POWER, DESPITE MY FOOT REMAINING ON THE BRAKE PEDAL. I AM ABLE TO REGAIN BRAKING BY FURTHER PRESSING THE BRAKE PEDAL. THE ACCELERATION/LOSS OF BRAKING FEELS LIKE IT'S COMING FROM THE REAR WHEELS OF THE CAR AND AT LEAST IN MY EXPERIENCE FEELS LIKE THE PROBLEM ONLY OCCURS WHEN THE REAR WHEELS GO OVER THE BUMP OR INTO THE POTHOLE. A SIMILAR LOSS OF BRAKING HAS NOT OCCURRED WHEN THE FRONT WHEELS GO OVER BUMPS OR POTHOLES AT LOWER SPEEDS. THE BRAKING LAPSE CAUSES MY STOPPING DISTANCE TO BE LENGTHENED. THIS LOSS OF BRAKING POWER HAS OCCURRED SEVERAL TIMES SINCE I BOUGHT MY CAR IN JULY 2009. I FIRST NOTICED THE PROBLEM IN THE FALL OF 2009 AND IT MOST RECENTLY HAPPENED THIS PAST MONDAY (2/1/2010). THE PROBLEM DOES NOT APPEAR TO OCCUR AT HIGHER SPEEDS, SUCH AS ON A HIGHWAY OR MAIN ROAD. I WAS NOT CARRYING ANY CARGO OR ADDITIONAL WEIGHT IN THE VEHICLE DURING ANY OF THE INCIDENTS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS ACCELERATES FOR A SECOND WHEN I HIT THE BRAKES WHEN I AM PASSING OVER POTHOLES OR ICE. IT HAS HAPPENED WELLOVER 10 TIMES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

SLOWING DOWN WHILE APPROACHING A LEFT TURN LANE, HIT A POTHOLE AND LOST BRAKING POWER FOR ABOUT 0.5S. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

PURCHASE 2010 PRIUS IN NOV 2009. ON SMOOTH HIGHWAY ( NY LIE ) TRAVELING 70MPH TO PASS A CAR. GENTLY APPLIED BRAKE TO SLOW DOWN BUT THE PRIUS LURCHED FORWARD FOR 2-3 SECONDS ( 200 - 300 FEET ). ALMOST HIT CAR IN FRONT OF ME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS: WHEN APPLYING BRAKING PRESSURE ON SLIPPERY PAVEMENT THERE IS A NOTICEABLE LAG BEFORE BRAKING ACTION OCCURS. THIS CAN ALSO OCCUR ON GRAVEL ROADS ON WASHBOARD SURFACES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN MY 2010 PRIUS GOES OVER A POTHOLE IT SURGES AND BRAKES AREN'T RESPONSIVE ENOUGH TO PREVENT HITTING THE CAR IN FRONT OF ME. SO FAR I HAVEN'T HIT ANY BODY OR ANOTHER VEHICLE.*TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

SINCE BUYING A 2010 PRIUS IN JUNE, I HAVE EXPERIENCED THREE "SURGING" EVENTS WHILE BRAKING AS I DECENDED HILLS. TWO INVOLVED SITUATIONS INVOLVING HITTING ROAD DEPRESSIONS, WHICH ALMOST CAUSED ME TO GO THROUGH TRAFFIC LIGHTS, ONE INVOLVED A ROAD COVERED WITH 1-2 INCHES OF SNOW, WHICH ALMOST PROPELLED ME INTO ONCOMING TRAFFIC AT A STOP SIGN. ALL SITUATIONS OCCURRED AS I WAS DESCENDING HILLS AND SLOWING SPEED BY BRAKING. THE FIRST INCIDENT OCCURRED IN THE SUMMER, THE LAST YESTERDAY. I REPORTED THIS TO MY DEALER, WHO HAD NO INFORMATION ON IT FROM TOYOTA, BUT ADVISED ME TO FILE A COMPLAINT WITH TOYOTA, WHICH I DID, CASE #1002106542. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS STOPPING HIS VEHICLE, HE HIT A BUMP IN THE ROAD WHILE DEPRESSING THE BRAKE THE VEHICLE LURCHED FORWARD AND ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND CONTACT WAS TOLD THIS WAS NORMAL AND IT IS THE ELECTRICAL ENGINE SWITCHING TO THE GAS ENGINE. THE CONTACT STATED THAT THIS IS A CONTINUOUS PROBLEM WHILE STOPPING THE VEHICLE. THE FAILURE MILEAGE WAS 8,800.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER SHE ATTEMPTS TO STOP ON AN UNEVEN ROAD, THE BRAKES FAIL TO STOP THE VEHICLE. WHENEVER THE FAILURE OCCURRED THE SPEED VARIES. THE VEHICLE ALSO BRIEFLY LUNGED FORWARD AND ACCELERATED. THE BRAKES SQUEAK CONTINUOUSLY WHEN THE VEHICLE IS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE VEHICLE WAS FUNCTIONING NORMALLY SINCE IT HAS AN ELECTRICAL ENGINE COMBINED WITH A GASOLINE ENGINE. THE FAILURE MILEAGE WAS 18,000.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
Incident Date: 10/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I PURCHASED A 2010 PRIUS IN AUGUST 2009. IT SHOWS NO EVIDENCE OF AN ANTI-LOCK BRAKING SYSTEM. I REPORTED THIS TO THE TAYLOR TOYOTA OF ALEXANDRIA IN OCTOBER WHO TOLD ME THAT THEY HAD NOT HEARD OF THE PROBLEM AND THEY DID NOTHING. ADDITIONALLY, THE AVID FACTORY TIRES ON THE CAR ARE NOT EFFECTIVE ON WET PAVEMENT; THEY SKID. AGAIN, I REPORTED THIS TO THE DEALER AND AGAIN THEY TOLD ME THEY HAD NOT HEARD OF A PROBLEM BUT REFERRED ME TO THEIR PARTS DEPARTMENT TO BUY NEW TIRES. FINALLY, WHEN I ENGAGE CRUISE CONTROL, THE CAR SURGES FORWARD IN SPEED UNTIL I DEPRESS THE BRAKE. I STOPPED USING THE CRUISE CONTROL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 35-40 MPH AND ENCOUNTERED A BUMP IN THE ROADWAY. THERE WAS PRESSURE APPLIED TO THE BRAKE PEDAL, FOLLOWED BY NO POWER RESPONSE FOR A FEW SECONDS. THE VEHICLE RESUMED TO NORMAL OPERATION. IN ADDITION, THERE WAS AN EXCESSIVE KNOCKING NOISE COMING FROM THE ENGINE DURING THE START UP WHICH OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE HAD NOT BEEN INSPECTED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 15,000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AS I WAS APPLYING MY BRAKE MY CAR WENT OVER A BUMP, MOST LIKELY A MAN HOLE COVER, FOR A SPLIT SECOND I FELT LIKE THE BRAKES STOPPED WORKING, THEN IT WENT BACK TO NORMAL. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

2010 TOYOTA PRIUS MODEL III. DURING LIGHT BRAKING, WHEN THE VEHICLE IS USING THE REGENERATIVE BRAKES, RATHER THAN THE MECHANICAL FRICTION BRAKES, IF A POTHOLE OR RAILROAD TRACK IS CROSSED, THE BRAKES FEEL LIKE THEY SLIP A BIT BEFORE THEY CATCH AGAIN. THE CAR DOES NOT ACCELERATE, BUT THE DECELERATION FROM BRAKING DOES DECREASE FOR PART OF A SECOND. THIS HAS HAPPENED TO ME SEVERAL TIMES IN THE PAST 6 MONTHS AND IS REPEATABLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TOYOTA PRIUS ACCELERATES AFTER HITTING POTHOLES. CANNOT SLOW VEHICLE AS BRAKES DON'T WORK IMMEDIATELY. THIS PROBLEMS IS RANDOM AND DOES NOT OCCUR ON A REGULAR BASIS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

WHEN CAREFULLY BRAKING MY 2010 TOYOTA PRIUS AT LOW SPEEDS (40 MPH AND LOWER), A SMALL DIP OR BUMP IN THE ROAD WILL CAUSE THE CAR TO RELEASE THE BRAKES AND THE EFFECT IS A SUDDEN ACCELERATION OR RELEASE OF THE BRAKING SYSTEM WHICH LASTS APPROXIMATELY 1 SECOND. THIS FAILURE IN THE VEHICLE IS SEEMINGLY UNRELATED TO A MECHANICAL ISSUE AND FEELS MORE LIKE AN ELECTRICAL ISSUE, SINCE THERE IS NO STIFF PEDAL OR OBSTRUCTION NEAR THE PEDAL. THE FAILURE OCCURS ON A SEMI-REGULAR BASIS. I TOOK THE CAR INTO THE TOYOTA DEALERSHIP WHERE I BOUGHT MY VEHICLE, SUBURBAN TOYOTA LOCATED IN TROY, MICHIGAN, AND REPORTED THE PROBLEM, APPROXIMATELY 4 MONTHS FROM THE TIME I BOUGHT THE CAR (JUNE 2009). THE MECHANICS KEPT THE VEHICLE OVER NIGHT. THE DEALER THEN REPORTED THAT THEY DID EXPERIENCE THE PROBLEM WHEN TESTING THE VEHICLE AND SAID IT WAS RELATED TO THE ANTI-LOCK BRAKING SYSTEM AND THAT THE CAR WAS DESIGNED TO MOVE AROUND AN OBJECT RATHER THAN HEAVY BRAKING. THEY DID NOTHING TO FIX THE CAR. THE PROBLEM PERSISTS AND I HAVE HEARD SIMILAR COMPLAINTS OF UNINTENDED ACCELERATION, BOTH WHEN BRAKING AND COASTING. I AM CONCERNED I WILL AT SOME POINT HIT A CAR THAT IS TOO CLOSE IN FRONT OF ME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKING POWER MOMENTARILY STOPS WHEN HITTING A BUMPY SURFACE SUCH AS POT HOLE OR UNEVEN ROAD SURFACE. EVEN PRESSURE CAUSES MOMENTARY LOSS OF BRAKING POWER BUT POWER RETURNS AFTER A SECOND AND BRAKING RESUMES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/28/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS WHILE BRAKING, IF THE CAR DRIVE OVER A BUMP, THE CAR ACCELERATES. TO STOP THE CAR, THE BRAKES MUST BE PRESSED TO THE FLOOR BOARD TO STOP AND AVOID AN ACCIDENT. THE CAR HAS HAD THIS PROBLEM SINCE PURCHASED 8/2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

INCIDENT 1: WEATHER CONDITION - COLD AND DRY. ROAD CONDITION - BUMPY, WASHBOARD JUST BEFORE A STOP SIGN PRESSED ON BRAKE PEDAL, CAR SLOWED UNTIL WASHBOARD SECTION OF ROAD CAME UP, THEN BRAKE SEEMED TO DISAPPEAR BRIEFLY AND THEN CAR STOPPED. VERY FRIGHTENING. IF THERE WAS SOMEONE IN FRONT OF ME I WOULD HAVE HIT THEM. NO INJURIES, NO CRASH. INCIDENT 2 WEATHER CONDITION: SNOW, SNOW FALLING, 1" ON ROADWAY. LOCATION: PARKING LOT. CAME AROUND CORNER VERY SLOWLY DUE TO WEATHER CONDITIONS. ABS CAME ON EARLY WHEN APPLYING BRAKES AND THE BRAKES APPEARED NOT TO WORK FOR A BRIEF TIME AND THEN THEY WORKED BUT STOP WAS MUCH LONGER THAN IT SHOULD HAVE BEEN. I ALMOST HIT A WALL. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THIS COMPLAINT IS REGARDING MY 2010 TOYOTA PRIUS WHICH I PURCHASED IN AUGUST OF 2009. BEFORE MY FIRST OIL CHANGE WAS DUE I HAD NOTICED THE VEHICLE'S TENDENCY TO NOT RESPOND INSTANTLY TO MY STEPPING ON THE BRAKE, AND THEN LURCH FORWARD WHEN THE BRAKES DID ENGAGE. MY BRAKES ALSO SQUEAL EVEN WHEN THE WEATHER IS DRY. I REPORTED THIS TO THE DEALER WHEN I TOOK IT IN FOR TIRE ROTATION AND OIL CHANGE. OF COURSE THEY TOLD ME THE MOMENTARY PAUSE OF THE BRAKES "WAS NORMAL" AND THEY DID NOT HEAR THE BRAKES SQUEAL. WELL MY VEHICLE IS STILL DOING BOTH OF THESE THINGS AND IT SEEMS I AM NOT THE ONLY ONE WITH A CONCERN REGARDING THE BRAKES. PLEASE ADD MY VEHICLE TO THE LIST OF OWNERS WHO ARE WORRIED ABOUT THESE BRAKES. I HAVE BEEN DRIVING FOR 40 YEARS, EVERY MAKE AND MODEL, INCLUDING TRACTORS ON THE FARM AND I KNOW THERE IS A PROBLEM NO MATTER WHAT THAT DEALERSHIP OR TOYOTA SAYS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

01/13/2010 - I WENT TO THE SERVICE DEPT AT TOYOTA OF WALLINGFORD TO COMPLAIN ABOUT THE LOSS OF BRAKES IN A NEW 2010 TOYOTA PRIUS WHILE DRIVING OVER UNEVEN GROUND. I HAD OWNED THE CAR ONE MONTH WITH 1500 MILES ON THE ODOMETER. THE LOSS OF CONTROL OF THE CAR IS TERRIFYING BECAUSE THE CAR SEEMS TO ACCELERATE FORWARD. THE SERVICE ATTENDANT WAS AWARE OF THE ISSUE AND DESCRIBED THE SITUATION. HE TOOK THE CAR ON A TEST DRIVE. HE ASSURED ME IT WAS NOT A SAFETY ISSUE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I OWN A 2010 TOYOTA PRIUS. WHEN I APPLY THE BRAKES, THE CAR JERKS FORWARD BEFORE STOPPING. I AM VERY CONCERNED ABOUT THE SOFTWARE PROBLEM IN THE ABS SYSTEM AND WANT THE NHTSA TO DEMAND THAT TOYOTA FIX THE 2010 PRIUS BRAKES. THE PROBLEM WITH THE JERKING BRAKES HAPPENS FREQUENTLY, AND HAS HAPPENED AT LEAST 40 TIMES OVER THE PAST 4 MONTHS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

I OWN A 2010 PRIUS AND PURCHASED IN 5/2009. I SIMPLY WANT TO CONFIRM THAT THE BRAKES SEEM DISENGAGED WHEN GOING OVER BUMPS AND STUTTER BUMPS, AND THIS IS SHORT LIVED. FOR ME, THIS WAS NOT ENOUGH OF AN ISSUE TO INITIALLY COMPLAIN. HOWEVER, I COULD SEE THAT IF THERE WAS A SERIES OF STUTTER BUMPS, I MIGHT LOSE BRAKING ALTOGETHER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Summary

WHEN DRIVING MY PRIUS, I HAVE NOTICED THE FEELING OF BEING THROWN FORWARD FOR A SPLIT SECOND AFTER I HAVE APPLIED THE BRAKES WHEN ON AN UNEVEN SURFACE, IE A GRATE IN THE ROAD. THIS OCCURS NEARLY EVERYTIME I ROUND A CORNER BY MY APARTMENT IN WHICH I AM FORCED TO BRAKE AS I GO ACROSS A METAL PLATE IN THE ROAD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED MY 2010 PRIUS ON AUGUST 4TH, 2009 AND ALMOST IMMEDIATELY NOTICED ISSUES WITH THE BRAKES. I DISTINCTLY REMEMBER DRIVING IN THE CAR ON THIS DATE WITH MY WIFE AS WE WERE ON OUR WAY BACK FROM HER ULTRASOUND. I JUST GOT OFF THE HIGHWAY AND THERE WAS A RED LIGHT AHEAD WITH SEVERAL CARS STOPPED AT IT. I APPLIED THE BRAKES SLOWLY AND STEADILY, AS I NORMALLY DO, BRAKING WITH PLENTY OF TIME TO STOP. AS I APPROACHED THE LAST CAR AT THE STOP LIGHT I ENCOUNTERED A POT HOLE AND THE BRAKES DISENGAGED. I COULD FEEL THE CAR WAS NO LONGER DECELERATING. I HAD TO SLAM ON THE BRAKES AND BARELY AVOIDED SLAMMING IN TO THE CAR AHEAD OF ME, STOPPING WITH LITERALLY AN INCH BETWEEN OUR BUMPERS. SINCE THAT DATE I HAVE ENCOUNTERED THIS EXACT SAME SCENARIO SEVERAL TIMES A MONTH AND HAVE COME CLOSE TO AN ACCIDENT 2 TO 3 TIMES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE NOTED A BRAKING ISSUE WITH MY 2010 TOYOTA PRIUS V EQUIPPED WITH A NAVIGATION SYSTEM. THE BRAKES DO STOP THE CAR, BUT SEEM TO DELAY STOPPING THE CAR AFTER THE APPLYING THE BRAKE. THE CAR WAS PURCHASED IN AUGUST 2009. I HAVE NOT BEEN CONTACTED BY TOYOTA. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I HAVE HAD 3 INCIDENTS IN THE LAST 8 MONTHS WITH MY 2010 PRIUS WHERE WHEN BRAKING THERE IS A SLIGHT ACCELERATION BEFORE THE BRAKES GET IN. IN ALL CASES I WAS DRIVING AT SLOW SPEEDS (30MPH) ON A FLAT SURFACE. IT EVENTUALLY BRAKES OK, BUT IT IS VERY NERVE WRACKING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

OUR 2010 PRIUS BOUGHT IN OCTOBER 2009 FAILED TO STOP IN TIME AND GOT INTO AN ACCIDENT IN NOVEMBER 2009. WE HAD SUSPECTED A BRAKE ISSUE SINCE WE BOUGHT THE CAR BUT WERE NOT CONCERNED UNTIL NOW THAT TOYOTA HAS ACKNOWLEDGED THIS ISSUE WITH BRAKES, WE WANT TOYOTA TO FIX THIS ISSUE AND ISSUE A RECALL. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

BRAKE PROBLEM WITH 2010 TOYOTA PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN I GO OVER A BUMP OR HIT A SIGNIFICANT POTHOLE, THE ANTI-LOCK BRAKING SYSTEM ON MY 2010 TOYOTA PRIUS SEEMS TO FREEZE UP. I AM UNABLE TO USE THE BRAKES PROPERLY AND IT FEELS LIKE I DO NOT HAVE CONTROL OF MY CAR FOR A COUPLE OF SECONDS. FORTUNATELY, I HAVE NOT HAD AN ACCIDENT AS A RESULT BUT I AM VERY CONCERNED ABOUT THIS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ON AT LEAST TWO OCCASIONS, I HAVE HAD UNEVEN, JERKY ACCELERATION FROM MY 2010 TOYOTA PRIUS. ACCELERATION WAS FROM A STAND STILL AND WAS AT LOW RATES OF SPEED. BOTH INSTANCES HAVE OCCURRED WHEN THE VEHICLE WAS COLD, BUT THE AMBIENT AIR TEMPERATURE WAS PROBABLY ABOVE 30 DEGREES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

ON FIVE SEPARATE OCCASIONS, WHEN APPLYING THE BRAKE TO STOP AT AN INTERSECTION THE CAR WOULD INITIALLY BEGIN TO SLOW DOWN AND THEN, WHILE THE BRAKE IS STILL BEING APPLIED FEEL LIKE IT SKIPPED OR ACCELERATED FOR ANOTHER 10-15 FEET BEFORE STOPPING. THE TERM SCARY COULD BE APPLIED TO THE SUDDEN FEELING OF HAVING THE CAR ACCELERATE WHEN THE BRAKES ARE BEING APPLIED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

SOMETIMES WHEN OUR 2010 PRIUS HITS A POTHOLE, ICE CHUNK OR OTHER BUMPY ROAD CONDITIONS WE WILL VERY TEMPORARILY LOSE BRAKING POWER. IT SEEMS TO OCCUR AS THE TRACTION CONTROL OR ANTI-LOCK KICKS IN. THIS HAS NOT BEEN A ONE TIME INCIDENT, BUT ALSO DOES NOT OCCUR EVERY TIME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS LOSES BRAKING FOR A SPLIT SECOND WHEN GOING OVER A POT HOLE. I'VE NOTICED THIS A COUPLE OF TIMES. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/25/2010
Crash: No
Fire: No
Summary

BRAKING WHILE DRIVING OVER A POTHOLE CAUSES THE 2010 PRIUS TO MOMENTARILY FEEL LIKE IT'S ACCELERATING RATHER THAN BRAKING. THIS HAS RESULTED IN NEAR-ACCIDENTS A COUPLE OF TIMES. THIS HAPPENS MORE CONSISTENTLY WHEN TURNING WHILE BRAKING OVER UNEVEN PAVEMENT. I CAN REPEAT THIS RELIABLY IN SPECIFIC LOCATION, AND IT HAPPENS ELSEWHERE TOO.*TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WE PURCHASED A 2010 TOYOTA PRIUS IN JULY 2009 AND HAVE BEEN HAVING PROBLEMS WITH THE BRAKES THAT CORRESPOND PRECISELY TO WHAT IS NOW BEING WIDELY REPORTED IN THE NEWS. SPECIFICALLY, WHEN GOING OVER BUMPS IN THE ROAD WHILE BRAKING, SEVERAL TIMES I HAVE EXPERIENCED THE CAR SUDDENLY AND MOMENTARILY SPEEDING UP AND LURCHING FORWARD RATHER THAN SLOWING DOWN. MY WIFE HAS ALSO REPORT BRAKING PROBLEMS. INDEED, JUST LAST WEEK I QUERIED HER TO MAKE SURE IT WAS THE BRAKES RATHER THAN THE ACCELERATOR, AND SHE CONFIRMED THE PROBLEM OCCURRED WHILE BRAKING. SO FAR THESE INCIDENTS HAVE NOT RESULTED IN DAMAGE OR CRASH, BUT WE ARE OBVIOUSLY NOW VERY CONCERNED ABOUT USE OF THE CAR, ESPECIALLY DURING SLIPPERY WINTER CONDITIONS HERE IN WASHINGTON, DC. THE DATE BELOW ONLY REPRESENTS THE MOST RECENT OF MULTIPLE TIMES WE EXPERIENCED THIS PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 PRIUS ON JANUARY 18, 2010. WITHIN 1 WEEK OF THE PURCHASE, THE CAR HAD HYDROPLANED TWO TIMES. EACH TIME, I THOUGHT I HAD HIT "BLACK ICE" AS THERE HAD BEEN RAINY/COLD CONDITIONS THAT EVENING.THE FEELING I HAD WAS THAT THE CAR SURGED FORWARD MOMENTARILY AS I WAS DRIVING SLOWLY OR SLOWING DOWN. THESE 2 INCIDENTS HAPPENED WITHIN A MILE OF EACH OTHER. I WAS DRIVING VERY SLOWLY AT THE TIME. I CALLED THE DEALER, NORTHBROOK TOYOTA, AND REPORTED THE PROBLEM TO THE SALESMAN. THE PROBLEM HAPPENED AGAIN A WEEK LATER WHEN THE SURGED FORWARD AS I PASSED OVER WHAT LOOKED LIKE A SLICK SEWER CAP. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE ULTRA-SENSITIVE AND WHEN SHE LIGHTLY DEPRESSED THE PEDAL, THE VEHICLE WOULD JERK AS IF SHE MADE AN ABRUPT STOP. OTHER TIMES, SHE HAD TO PUSH THE BRAKE PEDAL EXTREMELY HARD TO STOP THE VEHICLE. SHE CALLED THE DEALERSHIP AND WAS TOLD THAT IT WAS NOT A PROBLEM. SHE HAD NOT CONTACTED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 1,218. THE FAILURE MILEAGE WAS APPROXIMATELY 1,200.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Summary

BRAKING DOES NOT OCCUR IMMEDIATELY ON OCCASION ON TOYOTA 2010 PRIUS. TRACTION LIGHT EVEN COMES ON AS IF YOU ARE SKIDDING. THIS HAS OCCURRED SEVERAL TIME FOR ME SINCE OWNING THE CAR IN SEPT 2009. I HAVE HAD A PRIUS FROM EACH GENERATION (THIS IS MY THIRD PRIUS) - THIS DID NOT OCCUR IN THOSE. DID CALL DEALER ON THIS. EXACT DATES NOT KEPT BUT WILL PUT AN ESTIMATE OF LAST TIME BELOW. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

UNDER CERTAIN CONDITIONS MY 2010 TOYOTA PRIUS MOMENTARILY LOOSES ITS BRAKES. I TOOK DELIVERY IN OCTOBER, 2009. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN DRIVING AND BRAKING, IF YOU HIT A BUMP OR POT HOLE, THE BRAKES RELEASE AND THE CAR DOESN'T SLOW DOWN. THIS HAS HAPPENED A NUMBER OF TIME SINCE I BOUGHT THE CAR IN AUGUST 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN DECEMBER 2009. I LIVE IN DULUTH MINNESOTA WHERE THE STREETS ARE HILLY, BUMPY, AND OFTEN ICY. AT LEAST TWICE A DAY, AS I'M COMING DOWN A HILL TOWARD A STOP SIGN AND APPLY THE BRAKES, I NOTICE THE BRAKES SEEM TO GIVE OUT (I.E., CEASE TO FUNCTION) FOR A BRIEF INTERVAL, PERHAPS A SECOND OR TWO. DURING THIS BRIEF INTERVAL, THE CAR SEEMS TO SURGE FORWARD. I REPORTED THIS TO THE DEALER THIS MORNING AND THEY SAID NO FIX IS YET AVAILABLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

PROBLEM VEHICLE: 2010 TOYOTA PRIUS PURCHASED IN SEPTEMBER 2009. WHEN FOOT IS ON OR OFF BRAKE AT SPEEDS < APPROX 45 MPH, AND A LARGE BUMP/POT HOLE/ETC IS TRAVERSED, THE BRAKES FAIL FOR ABOUT A SECOND (WHICH FEELS LIKE AN UNCONTROLLED ACCELERATION). FOR THAT SECOND THE CAR IS UNCONTROLLED. THIS HAS HAPPENED AT LEAST 15 TIMES SINCE SEPTEMBER 2009. THIS IS ESPECIALLY DANGEROUS IS SUDDEN BRAKING IS REQUIRED OR ROAD CONDITIONS ARE HAZARDOUS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

OVER THE PAST 2-3 WEEKS WE HAVE HAD UNPREDICTABLE OCCURRENCES OF THE BRAKES OF OUR 2010 PRIUS GRABBING/LOCKING WHEN ONLY GENTLE/GRADUAL PRESSURE HAS BEEN APPLIED TO THE BRAKE PEDAL. THE SUDDEN FULL-BRAKING OF THE VEHICLE CAUSES IT TO LURCH AND, IF DRIVERS DO NOT TAKE OFF THE BRAKE COMPLETELY, TO STOP SHORT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN BRAKING AT SLOW SPEEDS AND ON BUMPY ROADS, THE CAR WILL SURGE FORWARD A BIT RATHER THAN STOP AS EXPECTED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS BRAKING ISSUE. I HAVE FELT THE LOSS OF BRAKING WHILE GOING OVER POTHOLES ATLEAST 4 TIMES SINCE I HAVE OWNED MY 2010 PRIUS SINCE LAST YEAR. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/30/2009
Crash: No
Fire: No
Summary

2010 PRIUS. I HAVE THE BRAKING PROBLEM EXACTLY AS IT'S DESCRIBED IN YOUR REPORT, "MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE OR BUMP". THIS SEEMS TO OCCUR ABOUT EVERY 50 MILES OF CITY DRIVING, BUT IT'S TOTALLY UNPREDICTABLE. WHEN IT HAPPENS, I HAVE TO DEPRESS THE BRAKE PEDAL ABOUT TWO MORE INCHES TO REGAIN THE LOST BRAKING. I INDICATED THIS ON TOYOTA'S NEW OWNER SURVEY BUT NEVER HEARD FROM THE COMPANY. PLEASE ADD THIS TO THE LIST OF COMPLAINTS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/07/2009
Crash: No
Fire: No
Summary

I BOUGHT A 2010 PRIUS V ON 10-31-09. ON SEVERAL OCCASIONS, I HAVE EXPERIENCED THE TEMPORARY LOSS OF BRAKING NOW MAKING NEWS. I'VE NOTICED IT AT LEAST A HALF DOZEN TIMES ON SNOWY OR ICY ROADS. MISTAKENLY ATTRIBUTING THE ZERO SLOWING TO BEING ON BLACK ICE, I PUMPED THE BRAKES. THE BRAKES IMMEDIATELY TOOK EFFECT AND SLOWED THE CAR. THE IMMEDIATE RESPONSE UPON PUMPING THE BRAKES, PLUS THE NUMBER OF TIMES THIS HAS HAPPENED IN JUST THE HANDFUL OF TIMES I'VE DRIVEN ON SLICK ROADS, TELLS ME IT WASN'T BLACK ICE AT ALL. PLEASE DO SOMETHING ABOUT THIS. THANKS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. BRAKES WOULD NOT WORK AT LOW SPEED WHEN APPROACHING AN INTERSECTION COVERED WITH SAND/ GRAVEL FROM RECENT SNOW ABATEMENT WORK. CAR ROLLED THROUGH STOP SIGN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

LOSS OF BRAKING CAPABILITY ON ROUGH SURFACE OR BUMPS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

WHEN DRIVING MY CAR THE BRAKES DON'T ALWAYS SEEM TO RESPOND IMMEDIATELY. OCCASIONALLY, BUT NO ALWAYS, THE CAR WILL FAIL TO BRAKE WHEN PEDAL IS DEPRESSED AND SEEMS TO MOVE FORWARD FASTER BEFORE FINALLY BRAKING. IT IS SPORADIC AND WHEN I FIRST ASKED A DEALERSHIP THEY SAID I WAS JUST UNACCUSTOMED TO PRIUS BRAKING SYSTEMS AND THAT OVER TIME I WOULD BECOME MORE FAMILIARIZED. THIS HAS HAPPENED SEVERAL TIMES AND EACH TIME THE VEHICLE WAS AT A LOW VELOCITY = 35MPH. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/03/2010
Crash: No
Fire: No
Summary

WHILE BRAKING ON A DOWNHILL ROAD AND APPROACHING A SIGNAL LIGHT, I HIT A POTHOLE AND THE MOMENTARILY LOST BRAKING POWER AND THE VEHICLE LURCHED FORWARD. I CONTINUED TO APPLY THE BRAKES AND THEY ENGAGED AGAIN. FORTUNATELY, I WAS DECELERATING AND THERE WERE NO OTHER VEHICLES IN FRONT OF ME. I CONCERNED THAT THIS COULD OCCUR AGAIN WITH OTHER CONSEQUENCES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS AND WOULD LIKE TO LOG A COMPLAINT THAT I TOO AM EXPERIENCING THE LAG EFFECT ON THE BRAKING SYSTEM. I READ TODAY THAT IT COULD BE A COMPUTER SOFTWARE PROBLEM. PLEASE LOG THIS COMPLAINT SO THE REAL MAGNITUDE OF THIS PROBLEM IS TALLIED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON AN UNEVEN ROAD SURFACE APPROACHING A TRAFFIC SIGNAL WHEN THE VEHICLE LUNGED FORWARD IMMEDIATELY AFTER THE BRAKE PEDAL WAS ENGAGED. THE DRIVER HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE FAILURE OCCURRED WHENEVER ENCOUNTERING AN UNEVEN ROAD SURFACE AND POTHOLES. THE FAILURES OCCURRED ON THREE SEPARATE OCCASIONS. THE VEHICLE WILL BE TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 1,800.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

BRAKE WAS NOT WORKING WHEN APPLIED TRYING TO SLOW DOWN ON A SNOW COVERED FROZEN ROAD AT ABOUT 25MPH. IT'S NOT FOR A STOP OR SUDDEN BRAKING. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AT LEAST 4 TIMES WHILE BRAKING AS I TURN ONTO ANOTHER ROAD IN MY 2010 PRIUS, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. IT IS VERY JARRING AND FRIGHTENING AND THERE IS CLEARLY SOMETHING WRONG. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 PRIUS AND AM HAVING BRAKING PROBLEMS WHEN DRIVING OVER POT HOLES, BUMPY SERVICES, OR DOWN HILLS. THE 2010 PRIUS RELEASES THE BRAKES WHEN DRIVING OVER THESE SURFACES AND HAS BECOMES DANGEROUS TO ME AND MY FAMILY. I ALSO LIVE ON A RATHER STEEP HILL AND WHEN TRAVELING DOWN THE HILL ANY DEBRIS ON THE SURFACE OF THE ROAD SUCH AS LEAVES CAUSES THE BRAKES TO GIVE WAY. "PLEASE HELP" "PLEASE HELP". *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

SUDDEN INCREASE IN SPEED DURING BRAKING OVER UNEVEN SURFACE, POTHOLES, SNOW, RAIL ROAD TRACKS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN HE HIT A BUMP IN THE ROAD OR A POTHOLE AND DEPRESSED THE BRAKE PEDAL, THE BRAKES SEEMED TO RELEASED OR LET GO; INSTEAD OF SLOWING DOWN, THE VEHICLE WOULD CONTINUE MOVING AT THE SAME SPEED. HE NOTICED THE ISSUE ON AN INTERMITTENT BASIS AND ONLY WHEN ON A ROUGH OR BUMPY SURFACE. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP BUT CALLED; HE WAS TOLD THAT THEY WERE LOOKING INTO THE PROBLEM. HE HAD NOT CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 7,200. THE FAILURE MILEAGE WAS APPROXIMATELY 2,100.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

TL* THE CONTACT HAS A 2010 PRIUS. THE VEHICLE IS HAVING A BRAKE FAILURE WHEN GOING OVER BUMP OR UNEVEN PAVEMENT. THE CONTACT STATED THAT THIS HAPPENS REGARDLESS OF WEATHER CONDITIONS. THE VEHICLE ALMOST HIT ANOTHER VEHICLE WHEN GOING AROUND A CURVE AND HIT A BUMP. THE VEHICLE THEN SEEM TO START TO SLIDE. THE FAILURE MILEAGE WAS 5000. THE VEHICLE CURRENT MILEAGE WAS 15858.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/11/2009
Crash: No
Fire: No
Summary

DURING THE FIRST SNOWFALL IN DEC 09 I WAS DRIVING MY WIFE'S 2010 PRIUS BECAUSE I WANTED TO TAKE THIS NEW CAR OUT TO SEE HOW IT WOULD PERFORM IN ICY CONDITIONS. AS I APPROACHED A ROUNDABOUT/TRAFFIC CIRCLE AT LESS THAN 10 MPH THE BRAKES DID NOT RESPOND AT FIRST. I NEARLY REAR ENDED THE SUV THAT WAS STOPPED AT THE CIRCLE. THE GROUND WAS COVERED IN ICE. I HAD TO SPIN THE CAR AT AN ANGLE TO AVOID HITTING THE SUV. I AM NOW READING THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM. I READ THAT TOYOTA HAS ADDRESSED THAT THERE IS A PROBLEM BUT HAS NOT ISSUED A RECALL. I HAVE EXPERIENCED BRAKE SLIPPAGE/NOT ENGAGING WHEN FIRST PRESSING ON THE BRAKES 6-10 TIMES WITH THIS CAR. APPLYING THE BRAKES OVER POTHOLES SEEM TO HAVE THE SAME EFFECT BUT IT SEEMS MORE DANGEROUS THAT THIS HAPPENS ON ICY ROADS SINCE I LIVE IN THE FROZEN TUNDRA OF GREEN BAY WISCONSIN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL* THE CONTACT HAS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT IF HE TRIES TO STOP AND HIT A BUMP OR POTHOLE THE BRAKES SEEM TO RELEASE. WHEN GOING DOWN A HILL ON A BUMPY ROAD THE VEHICLE WAS UNABLE TO STOP UNTIL THE VEHICLE REACH A SMOOTH PATCH OF ROAD. THE FAILURE MILEAGE WAS 800 AND CURRENT MILEAGE WAS 4000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THIS IS IN REFERENCE TO MY 2010 TOYOTA PRIUS WHICH HAS ON SEVERAL OCCASIONS EXHIBITED THE MOMENTARY LOSS OF BRAKING WHEN THE PEDAL IS DEPRESSED AND I HIT A BUMP. THIS HAS OCCURRED THREE SEPARATE TIMES SINCE JULY OF 2009 WHEN I PURCHASED A NEW PRIUS FROM SUNRISE TOYOTA IN OAKDALE NY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE APPROACHING A DRIVEWAY AT SPEEDS UNDER 10 MPH AND MAKING A LEFT TURN, THE BRAKES FAILED MOMENTARILY. WITHIN SECONDS THE BRAKES BECAME TO FUNCTION NORMALLY. THE DEALER WAS NOTIFIED AND THE CONTACT IS AWAITING REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 200.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

MY 2010 TOYOTA PRIUS WAS PURCHASED IN JULY 2009. WHEN I TRY TO BRAKE ON A BUMPY ROAD THE BRAKES FAIL AND THE CAR ACTUALLY MOMENTARILY ACCELERATES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS PURCHASED JULY 2009 I'VE HAD THE BRAKING PROBLEM THAT'S BEEN DESCRIBED IN THE NEWS RECENTLY ON A NUMBER OF OCCASIONS. WHEN I FIRST REPORTED IT TO TOYOTA DURING MY FIRST OIL CHANGE AT THE DEALERSHIP, THEY TOLD ME "THAT IT WAS NORMAL". -- NOT! *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

MY 2010 PRIUS IS EXPERIENCING THE BRAKE PROBLEM AS EXPLAINED BY OTHERS, I.E., HIT A BUMP IN THE ROAD WHILE APPLYING BRAKES AND AN UNEXPECTED BUT MOMENTARY INCREASE IN SPEED. THIS HAPPENED 3 TIMES SO FAR AND I HAVE OWNED THE PRIUS FOR 6 MONTHS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 20 MPH HE APPLIED THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN INSTEAD IT ACCELERATED AT VARIOUS SPEEDS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE DURING A TEST DRIVE. HE STATED THAT THE FAILURE OCCURRED SIX TIMES INTERMITTENTLY CONTACT IS CONCERNED THAT IF HE CONTINUED TO DRIVE THE VEHICLE THE FAILURE COULD CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 9,000 AND THE CURRENT MILEAGE WAS 10,500.

02/04/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE EXPERIENCED MULTIPLE INCIDENTS OF LOSS OF BRAKING CONTROL IN MY 2010 PRIUS. TODAY I WENT TO PUT ON MY BRAKES AND THE SYSTEM LOCKED UP ON ME AND THEN, LUCKILY, RELEASED AND I REGAINED CONTROL OF MY BRAKES BEFORE HITTING THE CAR IN FRONT OF ME. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I OWN A 2010 PRIUS. WHEN I APPLY THE BRAKE TO STOP THE CAR, SOMETIMES THE BRAKE STOPS WORKING. IF I THEN QUICKLY TAKE MY FOOT OFF THE BRAKE AND REAPPLY, IT WORKS AGAIN AND THE CAR STOPS. THIS HAS OCCURRED ON SEVERAL OCCASIONS SINCE DECEMBER 2009. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Summary

I HAVE EXPERIENCED THE IDENTICAL PROBLEM THAT IS BEING DESCRIBED WITH THE BRAKES ON MY 2010 PRIUS. WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. I THOUGHT THIS WAS A "NORMAL" ODDITY THAT WAS OCCURRING AS A RESULT OF THE ABS, BUT NOW REALIZE THAT THIS IS A SYSTEMIC PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE A 2010 PRIUS. IF BRAKING WHILE GOING OVER A POTHOLE OR BUMP, THE BRAKES SEEM TO RELEASE, CAUSING THE VEHICLE TO ACCELERATE MOMENTARILY. CONSISTENTLY HAPPENS IN THESE CIRCUMSTANCES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE NOTICED AN ISSUE WITH THE BRAKES NOT WORKING FOR A SECOND WHEN I AM GOING DOWNHILL IN THE PARKING GARAGE, AND GOING OVER A SPEED BUMP, WHEN I GO OVER THE BUMP WHILE THE BRAKES ARE SLIGHTLY PRESSED, IT MOMENTARILY LOSES BRAKING AFTER GOING OVER THE BUMP. I THINK IT IS AN ISSUE WITH SWITCHING FROM REGENERATIVE BRAKING, TO REGULAR MECHANICAL BRAKING. I AM ABLE TO REPEAT THE ISSUE CONSISTENTLY IN ONE LOCATION IN A PARKING STRUCTURE THAT I PARK IN. I NOTICED IT AROUND OCT 2009 AND HAVE BEEN NOTICING IT SINCE THEN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS (MODEL V) IN AUGUST 2009 AND HAVE HAD ISSUES WITH THE BRAKES EVER SINCE THEN. WHEN DRIVING ON ROUGH OR UNEVEN PAVEMENT, IF I DEPRESS THE BRAKE TO SLOW DOWN, THE CAR SEEMS TO SKID OR ALMOST SHOOT FORWARD INSTEAD OF BRAKING. THE END RESULT IS THAT INSTEAD OF IMMEDIATELY STOPPING, THE CAR ENDS UP SLIDING FOR ABOUT A SECOND BEFORE STOPPING, WHICH COULD OBVIOUSLY LEAD TO AN ACCIDENT GIVEN THE EXTRA DISTANCE THE CAR IS TRAVELING INSTEAD OF BRAKING IMMEDIATELY. AFTER THIS HAPPENED REPEATEDLY ON A STREET NEAR MY HOME IN SAN FRANCISCO, I TOOK THE CAR TO THE TOYOTA DEALER FROM WHICH I BOUGHT IT ON NOVEMBER 24, 2009 (CITY TOYOTA IN DALY CITY). AFTER EVALUATING THE CAR OVERNIGHT, THEY GAVE ME A WRITTEN REPORT (A COPY OF WHICH I'M HAPPY TO PROVIDE) AND TOLD ME THAT IT HAD SOMETHING TO DO WITH THE ANTILOCK BRAKES BUT SAID IT WAS A "NORMAL CHARACTERISTIC OF [THE] VEHICLE." NOTE THAT WHILE THEY WERE LOOKING AT MY PRIUS, THEY GAVE ME ANOTHER LOANER 2010 PRIUS (MODEL III) AND THAT CAR HAD THE EXACT SAME ISSUE (ALSO NOTED ON THEIR WRITTEN REPORT). AFTER LISTENING TO THE NEWS AND SEEING AN ARTICLE THIS MORNING WHERE TOYOTA ADMITTED THERE WERE BRAKING ISSUES WITH 2010 PRIUS CARS MADE BEFORE JANUARY 2010, I BECAME EXTREMELY CONCERNED ABOUT THE SAFETY OF MY CAR AND POTENTIAL FOR AN ACCIDENT. I ALSO UNDERSTAND THAT THERE ARE OVER 100 COMPLAINTS FOR THE SAME ISSUE AND WANT TO ADD MY EXPERIENCE TO THAT LIST TO ENSURE THAT TOYOTA DOES A PROPER RECALL OF MY 2010 PRIUS TO FIX THE ISSUE. I'M ALSO EXTREMELY ANNOYED THAT I WAS TOLD BY A DEALER THAT THIS WAS A "NORMAL" CONDITION ONLY TO FIND OUT NOW THAT IT'S ABSOLUTELY NOT NORMAL AND THAT THERE ARE A SIGNIFICANT NUMBER OF INDIVIDUALS THAT HAVE EXPERIENCED THE SAME PROBLEM, SOME OF WHICH HAVE CAUSED ACCIDENTS. I JUST WANT THE PROBLEM CORRECTED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WITH HIS FEET ON THE BRAKE PEDAL WHILE DRIVING 20 MPH OVER A BUMP IN THE ROAD OR A POTHOLE THE VEHICLE LUNGED FORWARD AND ACCELERATED. THE DEALER HAS NOT DIAGNOSED THE FAILURE AND IT OCCURS MORE FREQUENTLY. THE FAILURE MILEAGE WAS 200.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I OWN A 2010 PRIUS SINCE AUGUST 2009. IN THE PAST MONTH OR SO, I NOTICED THAT WHEN I MADE A SLOW RIGHT TURN OR STOP ON A DRAINAGE GRILL, I SUDDENLY LOST BRAKE POWER. THE CAR LUNGES FORWARD FOR A FOOT OR TWO BEFORE IT STOPS UPON HARD STEPPING ON THE BRAKE PEDAL. I HAD A NEAR ACCIDENT ON FEB 2, 2010 AS I STOPPED AT A RED LIGHT UNDER A BRIDGE. THIS ANOMALY HAPPENS PRIMARILY AROUND CORNERS AND BUMPY ROADS. THE PROBLEM DID NOT HAPPEN AT THE BEGINNING SO I SUSPECT THAT WITH TIME, THE PROBLEM WILL GET PROGRESSIVELY WORSE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 07/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

2010 TOYOTA PRIUS. CAR SEEMS TO SURGE FORWARD WHEN BRAKING ON ROUGH PAVEMENT SUCH AS POTHOLES. ALSO HAPPENED ONCE ON A WET DAY WHEN A FRONT WHEEL SLIPPED ON THE PAINTED STOP LINE BEFORE AN INTERSECTION. WE TOOK DELIVERY OF THE CAR IN JUNE 2009 AND THE FIRST INCIDENT WAS IN JULY 2009. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 PRIUS BRAKE PROBLEM--I TOO HAVE HAD A FEW OCCURRENCES OF THE BRAKES ON MY 2010 PRIUS BRIEFLY FAILING. IT HAPPENS IF I BRAKE WHILE GOING OVER A POTHOLE WHILE BRAKING. MOST, BUT NOT ALL OF THE TIME THIS HAPPENS ON A WET ROAD. THE BRAKE PEDAL FEELS "MUSHY" AND THEN IN LESS THAN A SECOND THE REGULAR BRAKES TAKE OVER. I HAVE NEVER HAD THE ABS SYSTEM KICK IN--AT LEAST I HAVE NEVER FELT THE CHARACTERISTIC "SHUDDER" OF THE BRAKE PEDAL. SO FAR, NOT EVEN A CLOSE CALL, BUT IT IS VERY DISCONCERTING. DATE BELOW IS APPROXIMATE FIRST DATE. THERE HAVE BEEN 8-10 EPISODES. THE CAR HAS ABOUT 9500 MILES ON IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS PURCHASE IN 9/2009. WHEN I SLOW DOWN TO STOP AND GO OVER A BUMP IT FEELS AS THOUGHT THE POWER BREAKS GO OUT AND THE VEHICLE SURGES FORWARD. THIS HAS OCCURRED SINCE WE PURCHASED THE VEHICLE. THE ORIGINAL EXPLANATION WAS THAT WE JUST NEED TO GET USED TO THE TRANSITION FROM GASOLINE POWER TO ELECTRIC POWER. HOWEVER, I DON'T FEEL THAT IS SUFFICIENT AS IT IS A VERY DANGEROUS SURGE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/08/2009
Crash: No
Fire: No
Summary

WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN SLOWING TO A RED LIGHT ON MD 212 AT US RT 1 IN BELTSVILLE, MD, MY 2010 TOYOTA PRIUS ROLLED OVER A BUMPY STRETCH OF ROAD AND THE REGENERATIVE BRAKES STOPPED BRAKING. THE CAR ROLLED FORWARD IN "FREE WHEEL" FASHION UNTIL I STOMPED ON THE BRAKES HARD AT WHICH POINT THE FRICTION BRAKES KICKED IN AND STOPPED THE VEHICLE IN TIME TO AVOID AN ACCIDENT WITH THE VEHICLE IN FRONT OF ME. THE TRACTION CONTROL INDICATOR LAMP LIT, AND REMAINED LIT UNTIL I RELEASED THE BRAKES TO ACCELERATE WHEN THE LIGHT TURNED GREEN. SEEMS TO BE THE SAME PROBLEM EVERYONE IS REPORTING IN THE NEWS THIS MORNING. I'VE HAD THE CAR 1.5 WEEKS, AND THIS IS THE FIRST TIME I'VE NOTICED THE PROBLEM, ALTHOUGH MY WIFE CLAIMS IT HAPPENED TO HER DURING OUR TEST DRIVE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/21/2006
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS BRAKE PROBLEMS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/07/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I UNDERSTAND TOYOTA KNEW ABOUT THE ANTI-LOCK BRAKE ISSUE ON PRIUS BUILD BEFORE JANUARY 2010. I OWN A 2010 PRIUS, PURCHASED IN OCTOBER 2009. I HAVE HAD ONE INSTANCE OF MOMENTARY BRAKE LOSS WHILE DRIVING OVER A BUMP. IT WAS A BIT FRIGHTENING AT THE TIME, BUT THE PROBLEM HAS NOT RE-OCCURRED. SO I HAVE NOT REPORTED THE INCIDENT UNTIL TODAY. I ASSUME MANY OTHER PRIUS OWNERS MAY HAVE EXPERIENCED THE SAME PROBLEM, BUT DID NOT COMPLAIN, SINCE THE OCCURRENCE IS SO INFREQUENT. IF TOYOTA CARES ABOUT SAFETY, THEY WILL DO THE RIGHT THING AND SAY "SAFETY IS TOYOTA'S NUMBER ONE PRIORITY. OUR ENGINEERS ARE WORKING ON A FIX FOR THE PRIUS'S WITH THE ANTI-LOCK BRAKE ISSUE AND REST ASSURED, TOYOTA WILL FIX THOSE VEHICLES." I AM VERY DISAPPOINTED THAT TOYOTA KNEW ABOUT THIS PROBLEM AND HAS NOT TAKEN CARE OF IT. HASN'T TOYOTA LEARNED ENOUGH FROM THE STICKY GAS PEDAL PROBLEM. TOYOTA NEEDS TO BE PROACTIVE IN MAINTAINING ITS IMAGE AS A RELIABLE CAR COMPANY THAT CARES ABOUT SAFETY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY CURRENT 2010 PRIUS HAS THE "JUMP" ISSUE WITH THE BRAKES, BUT THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED WITH THE PRIUS. MY 2002 PRIUS HAD THE SAME ISSUE, AND I WAS NOT THE ONLY ONE. I WAS A MEMBER OF A PRIUS YAHOO GROUP, AND THIS WAS A TOPIC OF DISCUSSION FOR A WHILE. SO WHILE I DO FEEL THE "JUMP" I JUST THOUGHT IT WAS PART OF THE PRIUS EXPERIENCE. WHENEVER I DRIVE OVER A POTHOLE, IT FEELS LIKE THE CAR IS TRYING TO JUMP IT. WHEN HITTING THE BRAKES, IT FEELS LIKE THERE IS ACCELERATION FOR JUST A SECOND. THIS IS NOT AN INTERMITTENT PROBLEM. IT HAPPENS EVERY TIME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WE TOOK THIS STATEMENT FROM THE NHTSA PRESS RELEASE WITH TODAY'S DATE, WHICH IS A 100% ACCURATE DESCRIPTION OF OUR PROBLEM: "MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE OR BUMP" THIS IS NOT A ONE-TIME EVENT AS WE'VE NOTICED IT HAPPENING NUMEROUS TIMES SINCE PURCHASING THE PRIUS IN AUGUST 2009. THE HESITATION WE'VE EXPERIENCED USUALLY OCCURS WHEN DRIVING DOWN A STEEP HILL OR PASSING OVER A POTHOLE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I PURCHASED A PRIUS 2010 IN NOVEMBER 2009 AND HAVE TWICE EXPERIENCED A PROBLEM WHERE THE SKID WARNING LIGHTS UP ON THE DASHBOARD EVEN THOUGH THE CAR IS NOT SKIDDING AND AT THE SAME TIME I'VE FELT THE CAR ACCELERATE EVEN THOUGH MY FOOT IS ON THE BRAKE. THE FIRST TIME I THOUGHT I WOULD LOSE CONTROL OF THE CAR BUT KEPT MY FOOT ON THE BRAKE AND THE CAR EVENTUALLY STOPPED. THE SECOND TIME IT HAPPENED WHEN I WAS DOING A U-TURN IN AN UNLEVELED PART OF THE ROAD AND SINCE IT HAD HAPPENED BEFORE I JUST APPLIED THE BRAKE UNTIL THE SKID WARNING LIGHT TURNED OFF. I AM NOW SCARED ABOUT THE SAFETY OF THE BRAKING SYSTEM IN THIS CAR. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 PRIUS IV PROBLEM WITH BRAKES WHEN GOING OVER BUMPS OR DIPS. BRAKES DO NOT WORK WHILE GOING OVER BUMP OR DIP. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

IN TWO SEPARATE INCIDENTS, I HAVE EXPERIENCED A SITUATION SIMILAR TO THOSE PROBLEMS REPORTED WITH THE 2010 PRIUS BRAKES. WHEN TRAVELING OVER A BUMP IN THE ROAD AND ON ANOTHER OCCASION OVER TRAIN TRACKS, I FELT THE ENGINE REV OR ACCELERATE. MY BRAKES WERE ALREADY ENGAGED, SO I JUST PRESSED ON THEM HARDER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE HAD TWO INSTANCES WHEN I LOST AT LEAST HALF OF MY BRAKING POWER WHEN GOING OVER A SLIGHT BUMP IN THE ROAD. THE FIRST INSTANCE WAS ABOUT TWO MONTHS AGO AND THE SECOND WAS ON FEB. 2ND. IN BOTH CASES I WAS COMING UP TO A FREEWAY ON RAMP STOP LIGHT AND WENT OVER A BUMP IN THE ROAD. I WENT BEYOND THE LIGHT BOTH TIMES AND FORTUNATELY THERE WERE NO OTHER CARS IN MY WAY. I ALSO HAVE A PROBLEM WITH THE BRAKES GRABBING SO SEVERELY THAT MY SEAT BELT ENGAGES WHEN I HAVE JUST FEATHER TOUCHED THE BRAKES. THIS HAS OCCURRED AFTER STARTING THE CAR AND RELEASING THE BRAKE TO MOVE FORWARD OR BACKWARD, BUT NOT YET STEPPED ON THE GAS. I HAVE HAD THE CAR INTO THE DEALERSHIP FIVE TIMES SINCE PURCHASING IT IN SEPTEMBER FOR THESE ISSUES AND HAVE REPEATEDLY BEEN TOLD THIS WAS NORMAL. I EVEN REQUESTED THAT A REGIONAL MECHANIC CHECK IT OUT AND HE DID SO. HE TOLD ME HE WAS ABLE TO HAVE THE CAR RESPOND AS I DESCRIBED AND IT WAS IN NORMAL RANGE. I DISAGREE. THERE HAS BEEN THREE OTHER PEOPLE WHO HAVE BEEN WITH ME WHEN THIS HAS OCCURRED AND NOT ONE OF THEM HAS CONSIDERED THIS ANYWHERE "NORMAL". I ONLY YESTERDAY LEARNED OF THIS AVENUE OF COMPLAINT OR I WOULD HAVE NOTIFIED YOU OF THIS PROBLEM EARLIER. THANK YOU FOR YOUR CONSIDERATION AND EFFORTS TO HOLD TOYOTA ACCOUNTABLE FOR THIS ISSUE. SO FAR I HAVE HAD ABSOLUTELY NO SUCCESS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS WHICH LURCHED FORWARD EACH TIME I HIT A CERTAIN POTHOLE WHILE BRAKING. I AVOIDED THE PROBLEM BY AVOIDING THE POTHOLE. THE POTHOLE WAS LOCATED NEAR A STOP SIGN, SO I WAS ALWAYS BRAKING WHEN I HIT IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A NEW GEN III 2010 PRIUS II AND HAVE NOTICED THAT WHEN BRAKING THE CAR SEEMS TO SURGE FORWARD BEFORE DECELERATING WHEN I HIT A SERIES OF BUMPS OR A POTHOLE. IT IS UN-NERVING IN THAT EVEN AT SLOW SPEEDS LIKE WHEN COMING TO A STOP AT A STOP LIGHT, THE CAR WANTS TO CONTINUE FORWARD WITH AN UNCONTROLLED BURST. I HAVE CHANGED MY DRIVING SLIGHTLY TO GIVE MY SELF MOVE STOPPING ROOM, BUT SOMETIMES THERE IS A SERIES OF BUMPS IN THE ROAD AND IT JUST HAPPENS. I HAVE 10,000 MILES ON THE VEHICLE AND THIS HAS HAPPENED ABOUT 8 TO TEN TIMES TO ME, USUALLY WHEN I'M NOT EXPECTING ANYTHING TO HAPPEN BUT A SLOW BRAKING STOP. AS AN INCIDENT DATE IS REQUESTED, I AM PUTTING IN JUST ONE OF THE DATES THAT THIS OCCURRED, I HAVE NOT KEPT A RECORD OF THE DAYS, TRAVEL CONDITIONS, OR TIMES THAT THE INCIDENTS OCCURRED. THIS HAPPENS EVERYTIME MY WIFE DRIVES OVER A PARTICULAR SET OF TRAIN TRACKS NEAR WHERE WE LIVE. ALSO THIS OF COURSE HAS HAPPENED OVER TIME AND THE MILEAGE GIVEN IS ACTUALLY FROM THE DAY WE GOT IT TILL NOW, THIS IS AN ON GOING EVENT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

BRAKE FAILURE ON MY 2010 PRIUS; THREE TIMES ON SNOWY/ICY ROADS IN JAN. 2010. CAUSING ME TO RUN TWO STOP SIGNS AND NARROWLY AVOIDING A COLLISION WITH A STOPPED VEHICLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

OUR 2010 TOYOTA PRIUS HAS EXPERIENCED THE LOSS OF BRAKE ACTION, OR THE SENSATION OF SPEEDING UP, WHEN GOING OVER A BUMP, OCCASIONALLY AROUND CORNERS AND ON UNEVEN SURFACES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 07/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ENGAGING THE BRAKE PEDAL, THE VEHICLE BRIEFLY ACCELERATED ON ITS OWN AND THE BRAKES MALFUNCTIONED. THE FAILURE HAS OCCURRED 10 TIMES SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS CONTACTED AND THEY STATED THAT WAS A SAFETY FEATURE. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 4826.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 PRIUS I PURCHASED IN OCTOBER OF 2009. TWO DIFFERENT TIMES I WAS DRIVING ON ICE AND WAS SLIDING WHILE APPLYING THE BRAKES. WHILE BRAKING THE BRAKES COMPLETELY STOPPED WORKING FOR A SECOND OR TWO, THEN BEGAN WORKING AGAIN. THE SECOND TIME IT HAPPENED I ALMOST CRASHED INTO CARS AT AN INTERSECTION BECAUSE I COULD NOT STOP AT THE INTERSECTION. BOTH TIMES THIS HAPPENED I WAS GOING AT A VERY SLOW RATE OF SPEED BECAUSE OF THE ROAD CONDITIONS. MY HUSBAND HAD THOUGHT I WAS JUST CRAZY OR NOT UNDERSTANDING ABS BUT THIS IS NOT THE FEELING OF ABS. I COULD FEEL THE ABS BRAKES AND THEN A MOMENT OF NOTHING, THEN BRAKES AGAIN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

I HAVE A 2010 TOYOTA PRIUS. WHEN I AM BRAKING AND I HAPPEN TO HIT A BUMP IN THE ROAD, MY CAR LURCHES FORWARD WHILE MY FOOT IS ON THE BRAKE. I HAVE NOT HAD AN ACCIDENT, BUT IT HAS BEEN CLOSE A COUPLE OF TIME. THIS BEGAN HAPPENING ALMOST IMMEDIATELY AFTER I BOUGHT THE CAR. I BOUGHT IT IN JULY 2009. INCIDENTS OCCURRED BETWEEN AUGUST 2009 AND CONTINUE THROUGH THE PRESENT. P.S. I DON'T KNOW WHAT TYPE OF BRAKES THEY ARE: AIR, HYDRAULIC OR ELECTRIC - I JUST PICKED ONE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHEN THE CONTACT ATTEMPTED TO APPLY THE BRAKES WHILE DRIVING ON A SLIPPERY SURFACE THE BRAKES DID NOT FULLY ENGAGE WHICH INCREASED THE STOPPING DISTANCE. THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 5000. UPDATED 03/09/10. *LJ UPDATED 05/13/10

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY 2010 TOYOTA PRIUS LURCHES WHEN GOING OVER A ROUGH PATCH OF ROAD WHILE I'M USING THE BRAKES. THERE IS A PARTICULAR PATCH OF ROAD NEAR MY HOME WHERE THIS HAS HAPPENED REPEATEDLY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

WHENEVER I HIT A BUMP WHILE APPLYING BRAKES ON MY 2010 TOYOTA PRIUS, THE BRAKES STOP WORKING FOR A SHORT INTERVAL (ABOUT A SECOND). I FIRST NOTICED THIS ISSUE ABOUT TWO MONTHS AGO WHILE DRIVING TO A DOCTOR APPOINTMENT. THERE WAS A SMALL, UNAVOIDABLE POTHOLE ABOUT 200 FEET BEFORE A TRAFFIC LIGHT. THE LIGHT HAD TURNED RED, AND I WAS BRAKING AS I HIT THE POTHOLE. TO MY SURPRISE, MY PRIUS LURCHED FORWARDED NEARLY HITTING THE CAR IN FRONT OF ME. FORTUNATELY, THE BRAKES RE-ENGAGED AS I ATTEMPTED TO BRAKE HARDER. I HAVE HAD TO TRAVEL THAT SAME ROAD 3X A WEEK FOR THE PAST TWO MONTHS, AND THE PROBLEM IS CONSISTENT AND OCCURS EVERY TIME I HIT THAT BUMP WHEN BRAKING. I HAVE SINCE NOTICED IT AT OTHER TIMES, ALWAYS WHEN I HIT A BUMP AND AM BRAKING. THE BRAKING LAG IS SUBSTANTIAL ENOUGH TO HAVE ALMOST CAUSED ME TO GET IN AN ACCIDENT ON SEVERAL OCCASIONS. THE BUMPS THAT HAVE TRIGGERED IT HAVE NOT BEEN ANYTHING OUTSIDE OF WHAT IS VERY COMMON TO DRIVING. I HAVE CALLED THE DEALERSHIP, AND THEY ACKNOWLEDGE THAT THERE IS NO REPAIR OFFERED AT THIS TIME (BUT CLAIM THAT THEY EXPECT ONE IN A FEW WEEKS). THEY HAVE OFFERED ME A RENTAL CAR FOR A FEW WEEKS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

MOMENTARY LOSS OF BRAKING WHEN PASSING OVER BUMP IN ROAD WHILE BRAKING FOR STOP LIGHT. THIRD TIME I HAVE PERSONALLY WITNESSED THIS MOMENTARY LOSS OF BRAKING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 PRIUS AND AM ALSO HAVING BRAKE PROBLEMS. THE BRAKES INTERMITTENTLY SEEMS TO SLIP FOR A COUPLE SECONDS. IT SEEMS TO HAPPEN AT LOW SPEEDS, ON HILLS, AND IN THE MIDDLE OF THE TIME I AM PRESSING ON THE BRAKE. IT HAS HAPPENED BOTH WHILE CONTINUOUSLY PRESSING THE BRAKE AND ALSO AS I EASE OFF THE PRESSURE ON THE BRAKE. THE BEHAVIOR IS OCCASIONAL, BUT RECURRING. *TR

02/04/2010
Components: TRACTION CONTROL SYSTEM
Incident Date: 01/31/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

FEBRUARY 4, 2010 I OWN A 2010 PRIUS PURCHASED 09/01/09 BRAND NEW FROM A TOYOTA DEALERSHIP. ON SUNDAY, JANUARY 31, 2010 I WAS IN MY NEIGHBORHOOD APPROACHING A "T" INTERSECTION AT A STOP SIGN. THE MAIN ROADS HAD BEEN CLEARED OF ICE BUT THERE WAS SOME ICE REMAINING ON OUR STREET. I WAS TRAVELING VERY SLOWLY, PUT ON MY BRAKES AND NOTHING HAPPENED. THEN I TRIED PUMPING THE BRAKES SINCE I GOT NO RESPONSE OTHERWISE. I SLID THROUGH THE STOP SIGN, TRIED TO TURN MY TIRES TO THE LEFT TO AVOID THE CURB AND ENDED UP JUMPING THE CURB WITH BOTH FRONT TIRES. ON INSPECTION WHEN I GOT HOME (4 HOUSES DOWN FROM THE INCIDENT) I NOTICED THE RIM OF THE RIGHT TIRE HAD BEEN CRACKED AND THE TIRE HAD SOME DAMAGE. I HAD TO WORK ON MON & TUES AND DID NOT DRIVE THE CAR ON THOSE DAYS. YESTERDAY, 02/03/10 I TOOK THE CAR TO HIBDON TIRES (2 BLOCKS AWAY) SINCE THE DEALERSHIP IS OVER 30 MILES AWAY AND I WAS AFRAID TO DRIVE IT ON THE HIGHWAY. THEY PUT ON THE SPARE TIRE AND DETERMINED THAT THE PASSENGER RIM WAS NOT REPAIRABLE, THE DRIVER RIM WAS INTACT AND BOTH TIRES WERE INTACT AND REUSABLE. THEY INDICATED THE AXLE DID NOT APPEAR DAMAGED. I ORDERED ANOTHER TOYOTA RIM TO MATCH ($411.20) AND WITH AN ALIGNMENT ($65.00) I WAS QUOTED A TOTAL PRICE OF $512.26. I CALLED THE TOYOTA DEALER TODAY (02/05/10) AFTER READING THE MEDIA REPORTS ABOUT COMPLAINTS BY OTHER PRIUS OWNERS DESCRIBING THE VERY SITUATION THAT HAPPENED TO ME. I CANCELED MY ORDER WITH HIBDON AND HOPE TO HAVE MY CAR REPAIRED AT THE TOYOTA DEALERSHIP. I HAVE RECEIVED A CALL FROM THE TOYOTA CUSTOMER SERVICE REPRESENTATIVE (HENRY SIEGLER AT FOWLER TOYOTA IN NORMAN, OK; 321-1301) AND WILL BE TAKING MY CAR IN FOR SERVICE THIS MORNING. I WOULD LIKE TO LOG MY EXPERIENCE FOR THE RECORD. THANK YOU. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ON THREE OCCASIONS, MY 2010 PRIUS "LEAPT FORWARD" WHEN I DROVE OVER A MAN-HOLE COVER. I HAVE READ THE DESCRIPTION OF THE BRAKING ISSUE ON THE 2010 PRIUS AND IT SOUNDS EXACTLY LIKE MY EXPERIENCE. IT ONLY LASTS FOR A FRACTION OF A SECOND, BUT IT IS QUITE FRIGHTENING WHEN IT HAPPENS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I WAS READING A STORY TODAY ABOUT SOME REPORTED BRAKE PROBLEMS WITH THE 2010 PRIUS. I BOUGHT MINE BACK IN SEPTEMBER 2009. I HAVE NOT NOTICED ANY BRAKE PROBLEMS DURING THE WINTER ON SLIPPERY SURFACES, BUT JUST IN THE LAST WEEK(JANUARY 30-FEBRUARY 2, 2010) I HAVE HAD TWO INSTANCES ON ROUGH ROADS(FROM MELTING ICE CREATING SOME SMALL POTHOLES) WHILE BRAKING WHERE IT FEELS LIKE THE CAR EITHER ACCELERATES FOR A BRIEF MOMENT OR THE WHEELS SLIP. THE FIRST TIME IT HAPPENED I LOOKED BACK TO SEE IF THERE HAD BEEN ANY ICE IN THAT SECTION OF THE ROAD AND THERE WAS NONE. THE OTHER TIME IT HAPPENED AS I WAS NEARLY STOPPED AND THE SENSATION WAS MORE LIKE I HAD BEEN BUMPED FROM BEHIND BY ANOTHER CAR. I REMEMBER IMMEDIATELY LOOKING UP TO SEE IF A CAR HAD HIT ME AND THERE WAS NOT A CAR CLOSE AT ALL. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE A 2010 PRIUS BOUGHT IN SEPTEMBER. I HAVE EXPERIENCED THE SURGE WHILE BRAKING ABOUT 4 OR 5 TIMES IN 5,000 MILES OF DRIVING. I DIDN'T CONNECT IT WITH BRAKING AS IT WAS A SURGE. I THINK THAT THE ROADS WERE WET EACH TIME THIS HAPPENED. I STEPPED DOWN HARD EACH TIME AND THE SURGE DISAPPEARED AFTER ABOUT A SECOND OR SO. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THE FOLLOWING DESCRIBES EXACTLY THE PROBLEM: " .... MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE OR BUMP." I'VE HAD THIS HAPPEN SEVERAL TIMES SINCE I PURCHASED MY PRIUS IN NOV 2009, MOST RECENTLY THIS MORNING ON THE WAY TO WORK (GOING DOWN HILL!) ON THE ROAD. I'VE NEVER HIT ANYONE OR ANYTHING BUT THE RISK OF THAT HAPPENING IS THERE AND MUST BE ADDRESSED WITH A RECALL & REPAIR. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 01/09/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

CAR DID NOT BRAKE PROPERLY AND SLIGHTLY SURGED FORWARD ON MANY OCCASIONS WHEN I DROVE OVER A MANHOLE COVER AND SPEED BUMPS AT LOWER SPEEDS. IN ONE OCCASION, I REAR ENDED A CAR AND CRACKED MY LICENSE PLATE FRAME BUT SINCE THERE WAS NO FURTHER DAMAGE ON ANY OF THE CARS INVOLVED, WE AGREED TO DRIVE AWAY. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THERE HAVE BEEN 3 INSTANCES WHERE THE BRAKES OF MY VEHICLE BRIEFLY STOPPED WORKING EFFECTIVELY. THESE INSTANCES ALWAYS OCCURRED WHEN I WAS ATTEMPTING TO BRAKE OVER ROUGH PAVEMENT OR POTHOLES. IT HAS NOT RESULTED IN AN ACCIDENT FOR ME YET, BUT HAVING JUST READ THAT THIS IS AN ISSUE FOR THE 2010 PRIUS, I THOUGHT IT IMPORTANT TO REPORT THAT I TOO HAVE EXPERIENCED THIS PROBLEM IN MY 2010 PRIUS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/17/2009
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS THAT I BOUGHT IN DECEMBER, 2009. SIX OR SEVEN TIMES, I HAVE NOTICED THAT THE CAR LURCHES FORWARD (LIKE SOMEONE IS FLOORING THE GAS PEDAL) EVERY TIME I HIT A POT HOLE. I THOUGHT IT MIGHT BE JUST ME, BUT I SAW IN THE PAPER TODAY THAT OTHERS HAVE NOTICED SIMILAR PROBLEMS WITH THEIR PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

THREE SEPARATE OCCASIONS OF MOMENTARY LOSS OF BRAKING GOING OVER ROUGH SURFACE (TWO DIFFERENT LOCATIONS) ON DRY ASPHALT. EACH TIME THE BRAKING RESUMED AFTER A SHORT MOMENT, AS THE BRAKE PEDAL WAS KEPT PRESSED. WHEN THE BRAKES WENT OUT, IT FELT AS IF THE CAR STARTED LURCHING FORWARD, CAUSING MOMENTARY PANIC WITH THE DRIVER AND THE PASSENGERS. LUCKILY THERE WAS STILL TIME TO GET TO A COMPLETE STOP BEFORE IMPACT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WE PURCHASED A 2010 PRIUS IN JUNE AND TOOK IT IN FOR SERVICING IN DECEMBER. AT THAT TIME WE REPORTED EXACTLY THE SAME PROBLEM THAT IS NOW IN THE NEWS -- WHEN BRAKING AT LOW SPEED THE VEHICLE OCCASIONALLY LURCHES FORWARD FOR AN INSTANT BEFORE SLOWING DOWN. AT THE TIME WE REPORTED IT, THE DEALER SAID THAT IT WAS JUST THE TRANSITION FROM ELECTRIC TO GAS AT THE MOMENT WE APPLIED THE BRAKES. IT NOW APPEARS TO BE A MORE SERIOUS PROBLEM SO I AM WRITING TO ADD OUR EXPERIENCE TO YOUR FILES. THIS PROBLEM DOES NOT HAPPEN OFTEN, BUT IT IS UNSETTLING WHEN IT DOES SINCE THE DRIVER DOES NOT EXPECT THE CAR TO ACCELERATE, EVEN MOMENTARILY, DURING BRAKING. IN A TIGHT SITUATION OR HEAVY TRAFFIC, THIS COULD EASILY CAUSE AN ACCIDENT. SO FAR WHEN IT HAS HAPPENED, THERE HAVE BEEN NO CONSEQUENCES, BUT IT IS SOMETHING WE WORRY ABOUT. THE DATE BELOW IS THE DATE WE REPORTED THE PROBLEM TO OUR TOYOTA DEALER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I WANT TO REGISTER A COMPLAINT THAT I AM EXPERIENCING LOSS OF BRAKING IN MY 2010 PRIUS WHEN THE CAR HITS A BUMP OR POT HOLE IN THE ROAD. HAVE BEEN IN CONVERSATIONS WITH TOYOTA PERSONNEL. NO SATISFACTION TO DATE WITH POSSIBLE FIX. NO ACCIDENTS HAVE OCCURRED THUS FAR WITH MY VEHICLE. IT HAS OCCURRED SEVERAL TIMES, MOST NOTABLY SINCE THE ROADS ARE GETTING ROUGHER AS A RESULT OF WINTER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

BRAKES ON 2010 PRIUS SOMETIMES ARE "JERKY". THE PEDAL FEELS DIFFERENT AND I REQUIRE LESS OR MORE PRESSURE TO GET THE CAR TO BRAKE. OCCASIONALLY WHEN I PRESS THE BRAKE THE CAR JERKS TO A STOP INSTEAD OF A SLOW, CONTROLLED STOP. I HAVE BEEN DRIVING FOR OVER 20 YEARS & THE FEELING IS SIMILAR TO HOW I FELT IN LEARNING TO DRIVE WHEN I DIDN'T KNOW HOW MUCH PRESSURE TO USE ON THE BRAKE PEDAL. BOUGHT CAR IN OCTOBER 2009 - PROBLEM NOTED ABOUT 10 TIMES SINCE THAT DATE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

I'VE EXPERIENCE BRAKING PROBLEMS WITH MY 2010 PRIUS. AS OTHERS HAVE REPORTED I TOO HAVE HAD AT LEAST A DOZEN INCIDENTS IN WHICH I AM APPLYING THE BRAKES AND THERE IS EITHER A BUMP IN THE ROAD OR MORE OFTEN A POTHOLE. USUALLY THIS HAS BEEN WHEN I WAS APPROACHING A STOP SIGN AND BRAKING MODERATELY. THE EXPERIENCE IS SUCH THAT THE BRAKES SEEM TO DISENGAGE AT THE TIME IN WHICH I HIT THE POTHOLE OR BUMP AND THE CAR LURCHES FORWARD FOR JUST A SPLIT SECOND. TO ME IT FEELS LIKE GOING OVER AN ICE PATCH AND THE SENSATION IS SIMILAR TO HYDROPLANING AS WELL. THIS HAS NOT CAUSED ANY ACCIDENT BUT DOES CONTRIBUTE TO A FEELING OF LOSE OF CONTROL AND CAUSES YOU TO POSSIBLY STOP A LITTLE LATER THAN YOU INTENDED TO. I HAVE 10,000 MILES ON THIS CAR AND HAVE HAD IT SINCE AUGUST 2009. I ALSO EXPERIENCE ANOTHER BRAKING ISSUE. SPORADICALLY WHEN I START THE CAR AND THE ENGINE HAS NOT COME ONE AND THE CAR IS ONLY USING BATTERY, THE BRAKES SEEM TO HAVE NO PLAY IN THE PEDAL. THE CAR STARTS TO MOVE AND WHEN I TAP THE BREAKS THEY JUST LOCK WITH A THUD AND THE PEDAL GOES ALL THE WAY TO THE FLOOR. I THEN RE STEP ON THE BRAKES AND THEY WORK PROPERLY AND FEEL NORMAL. THIS USUALLY HAPPENS IN MY DRIVEWAY OR PARKING LOTS AND MY FIRST REACTION IS THAT I HIT SOMETHING BECAUSE THE CAR SLAMS TO A STOP. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TOYOTA PRIUS 2010. PROBLEM REPORTED TO DEALER 12-18-2010. BRAKES BECOME INOPERATIVE WHEN PASSING OVER UNEVEN SURFACES, VEHICLE ALSO AT THIS TIME VEHICLE LURCHES FORWARD. THIS OCCURS FREQUENTLY. CONTRARY TO YOUR FORM REQUIREMENTS THERE IS NO ONE "APPROXIMATE INCIDENT DATE". SHIFTER SOMETIMES IS DIFFICULT TO PUT INTO NEUTRAL, RATHER IT WILL INSTEAD GO FROM DRIVE TO REVERSE. IF THERE IS ALSO A SUDDEN ACCELERATION PROBLEM, THIS COULD BE A BIG PROBLEM WHEN TRYING TO REGAIN CONTROL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I HAVE HAD MY 2010 PRIUS FOR ABOUT 45 DAYS, AND ON THREE OCCASIONS WHILE TRAVELING OVER BUMPY SURFACES AND VERY FIRMLY APPLYING THE BRAKES, I NOTICED A LACK OF STOPPING POWER FOR ABOUT HALF A SECOND RIGHT AFTER I HIT A BUMP. THEY WEREN'T TINY BUMPS, BUT THEY WEREN'T CRATERS EITHER. THE TRACTION OF MY TIRES DID NOT SEEM TO BE IMPAIRED. IT FELT LIKE THE BRAKES JUST LET OFF FOR A FRACTION OF A SECOND. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS- IF I DRIVE OVER A POTHOLE OR A MANHOLE COVER WHILE BRAKING, THE BRAKES FEEL LIKE THEY RELEASE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. HE STATED THAT WHILE DEPRESSING THE BRAKE PEDAL AT SPEEDS OF 10-15 MPH AND GOING OVER A ROCK OR A SPEED HUMP, THE BRAKES WOULD LOOSE TRACTION MOMENTARILY. THE DEALER WAS CONTACTED AND ADVISED THAT WAS A NORMAL FUNCTION OF THE ABS BRAKING SYSTEM. NO REPAIRS WERE MADE TO DATE. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE UNDER 5100.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THE ISSUE WITH THE BRAKES ON THE 2010 PRIUS HAS OCCURRED SEVERAL TIMES ON OUR PRIUS, WHICH WAS PURCHASED IN AUGUST OF 2009. COMING DOWNHILL AND GOING OVER A SPEED BUMP THERE IS A SUDDEN SLIGHT ACCELERATION WHEN WE APPLY THE BRAKES. FORTUNATELY, NO ACCIDENT HAS OCCURRED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/21/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN DRIVING OVER A ROUGH SURFACE WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE ACCELERATED; HOWEVER, THE FAILURE DID NOT RECUR ON SMOOTH ROAD SURFACES. THE FAILURE OCCURRED ON A WEEKLY BASIS. HE CALLED THE DEALER AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO TO REPAIR THE VEHICLE UNTIL THE MANUFACTURER ADVISED THEM. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 5,000. THE FAILURE MILEAGE WAS APPROXIMATELY 20.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 30 MPH THE VEHICLE BECAME DIFFICULT TO STOP WHEN HE DROVE OVER SPEED BUMPS. THE CONTACT STATED THAT WHEN THE VEHICLE SURGED FORWARD IT FELT AS IF HE LOST BRAKING ABILITY. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER TO HAVE THE FAILURE DIAGNOSED. THE FAILURE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE CONTACT IS CONCERNED THAT A CRASH COULD OCCUR IF THE VEHICLE CONTINUES TO LUNGE FORWARD. THE FAILURE MILEAGE WAS 4,500.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE BEGAN TO ACCELERATE WITHOUT WARNING WHILE DRIVING APPROXIMATELY 15 MPH OVER A POTHOLE. THE CONTACT WAS FORCED TO APPLY EXTREME PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WILL CONTINUE TO RESPOND THAT WAY WHENEVER THE ELECTRICAL ENGINE SWITCHED TO THE GASOLINE ENGINE. THE FAILURE MILEAGE WAS 3,000.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

MY 2010 TOYOTA PRIUS WAS A WEEK OLD. I WAS EXITING ON A SLOPING DOWNWARD RAMP FROM LAKE SHORE DRIVE IN CHICAGO AND GETTING READY TO STOP AND TURN RIGHT. ROAD CONDITIONS WERE WET AND COLD BUT NOT ICY. I APPLIED THE BRAKES AND THE CAR FAILED TO STOP. I PUMPED THE BRAKES SEVERAL TIMES BEFORE THEY "GRABBED." LUCKILY THERE WAS NO CAR IN FRONT OF ME OR BEHIND ME. IF THERE HAD BEEN A CAR IN FRONT, I WOULD SURELY HAVE REAR ENDED IT. I THOUGHT BEING A "NEW" PRIUS DRIVER I HAD DONE SOMETHING WRONG BUT IT DEFINITELY CAUSED ME SOME PANIC. I NOW HAVE 456 MILES ON THE ODOMETER. THE BRAKES HAVE NOT SLIPPED SINCE THE FIRST INCIDENT BUT I HAVE BEEN VERY CAUTIOUS IN APPLYING THEM IN SIMILAR SITUATIONS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE TURNING OFF FOUR LANE ROAD ONTO FRONTAGE ROAD WITH FOOT ON BRAKE PEDAL MY CAR SUDDENLY STARTED ACCELERATING. I APPLIED MORE PRESSURE ON THE PEDAL QUICKLY AND GOT A SORT OF CLUNKING SOUND AND THE CAR RETURNED TO NORMAL DRIVING SPEED? *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

PRIUS 2010 "SKIDDED" AT SLOW SPEED ON COLD ROADWAY TWICE. JUST PURCHASED THE CAR IN OCTOBER. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/30/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. I HAVE EXPERIENCED ON AT LEAST 3 OCCASIONS, A SURGE WHEN GOING OVER A BUMP OR POTHOLE. I SPOKE TO MY LAW PARTNER ABOUT IT YESTERDAY. TODAY HE SHOWED ME THE INVESTIGATION YOU HAVE OPENED INTO THIS ISSUE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

PULLING INTO A PARKING SPOT, HIT A SMALL BUMP, THE CAR LURCHED FORWARD WHILE MY FOOT WAS FIRMLY ON THE BRAKE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN DRIVING MY 2010 PRIUS OVER BUMPS WITH MY BRAKES ON, THE CAR LUNGES FORWARD AS IF THE BRAKES ARE NOT WORKING. THIS OCCURS EACH TIME I HIT A BUMP WHEN I HAVE MY FOOT ON THE BRAKE PEDAL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I HAVE EXPERIENCED BRAKING ISSUES WITH A 2010 PRIUS PURCHASED IN JULY '09. WHILE BRAKING ON ICE OR SNOW WHEN FIRST DEPRESSING THE BRAKE PEDAL FOR LIGHT BRAKING NOTHING HAPPENS, NO BRAKING. WHEN THEN DEPRESSING THE BRAKE PEDAL MORE FIRMLY BRAKING THEN STARTS SUDDENLY BUT MORE AGGRESSIVE THAN DESIRED. THIS PROBLEM OCCURS ON ICE OR SNOW ONLY BUT I HAVE NOT DRIVEN ON EXTREME WASHBOARD OR GRAVEL ROADS. I HAVE HAD THE EXPERIENCE MORE THAN ONCE AND HAVE BEGUN TO ANTICIPATE IT HAPPENING REGULARLY ON ICE OR SNOW. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ON MY 2010 TOYOTA PRIUS II (PURCHASED 9/30/2009, I HAVE NOTICED ON MULTIPLE OCCASIONS THAT WHILE I AM BRAKING, IF I HIT A POTHOLE, BUMP OR ROUGH PAVEMENT OF SOME TYPE, THE BRAKING SUDDENLY RELEASES FOR HALF-A-SECOND OR A SECOND. I AM MAINTAINING PRESSURE ON THE BRAKE PEDAL BUT WITH A BUMP, IT STOPS BRAKING MOMENTARILY. BECAUSE I TEND TO GIVE MYSELF A LOT OF ROOM TO BRAKE, NONE OF THESE INCIDENTS HAS LED TO AN ACCIDENT, BUT IT IS VERY DISCONCERTING. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS USING CRUISE CONTROL ON A HIGHWAY. I DISENGAGED CRUISE CONTROL TO SLOW DOWN AS A VEHICLE ENTERED THE HIGHWAY IN FRONT OF ME. ONCE THE SECOND VEHICLE HAD ACCELERATED AHEAD, I RE-ENGAGED CRUISE CONTROL AT MY DESIRED SPEED. THE CRUISE CONTROL ENGAGED, BUT CONTINUED ACCELERATION, AS IF I WAS ACTIVATING THE CRUISE CONTROL MECHANISM'S ACCELERATE "PADDLE", WHICH I WAS NOT ACTUALLY DOING. I IMMEDIATELY DIS-ENGAGED CRUISE CONTROL, SLOWED TO MY DESIRED SPEED, AND RE-ENGAGED CRUISE CONTROL. AT THIS POINT, THE CRUISE CONTROL RESUMED PROPER OPERATION AND I WAS ABLE TO DRIVE AT MY SELECTED SPEED. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

1. SLOWING DOWN TO MAKE A RIGHT TURN, TRAVELING AROUND 15 MPH 2. WHILE TRAVELING OVER A POTHOLE OR UNEVEN ROAD SURFACE, BRAKES SUDDENLY DISENGAGED AND CAR CONTINUED FORWARD 3. BRAKES REENGAGED AFTER ABOUT A SECOND LATER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN SHE WAS DRIVING OVER A SPEED BUMPS AND THE VEHICLE SUDDENLY ACCELERATED WITH HER FOOT ON THE BRAKE PEDAL. WHENEVER SHE DROVE THE VEHICLE THE FAILURE OCCURRED. SHE CALLED THE DEALER AND WAS ADVISED THAT THERE WAS NOTHING THEY COULD DO TO CORRECT THE FAILURE. SHE HAS NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 10,000. THE FAILURE MILEAGE WAS APPROXIMATELY 10.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/05/2009
Crash: No
Fire: No
Summary

I OWN A 2010 PRIUS PURCHASED IN JULY 2009. I HAVE ALSO (REGULARLY) FELT A SURGE FORWARD WHEN BRAKING AND HITTING A BUMP OR POTHOLE. BASED ON MY READINGS OF CHAT BOARDS I THOUGHT THIS WAS NORMAL, ALTHOUGH IT IS QUITE ALARMING WHEN IT HAPPENS. I'M NOT CONFIDENT THAT MY LOCAL TOYOTA DEALER WOULD BE ENTIRELY HONEST; WHEN I WAS IN FOR SERVICE DURING THE FLOORMAT BRAKE RECALL I OVERHEARD A SERVICE MANAGER TELLING A CUSTOMER IT WAS NOTHING TO WORRY ABOUT; IT WAS ONLY WHEN PEOPLE PUT NON-MANUFACTURER'S FLOORMATS ON TOP OF THE TOYOTA ONES THAT THERE WAS A PROBLEM (WHICH IS NOT MY UNDERSTANDING). I'D LIKE TO BE KEPT INFORMED OF THE STATUS OF THE INVESTIGATION IF AT ALL POSSIBLE. I'LL PUT IN EARLY AUGUST AS THE "INCIDENT DATE" BUT IT HAPPENS REGULARLY (AT LEAST ONCE A WEEK?) *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 PRIUS BRAKES APPEAR TO BECOME INOPERABLE DURING TRANSITION FROM ELECTROMAGNETIC TO HYDRAULIC BRAKING. I'VE HAD THIS OCCUR AN THREE OCCASIONS, TWICE DURING AGGRESSIVE BRAKING (NEAR MISSES). ONCE THIS OCCURRED AT LOW SPEED ON A PATCH OF SO-SO ROAD DURING LIGHT RAIN. THE OTHER TWO TIMES THIS HAPPENED AT 40+MPH ON VERY GOOD DRY ROAD. I TOOK MY CAR IN TO MY LOCAL TOYOTA DEALERSHIP YESTERDAY TO EVALUATE THIS CONCERN AND WAS INFORMED THAT MY BRAKES ARE NOT MALFUNCTIONING. THE DEALER SEEMED UNAWARE OF THE ISSUE AND THE FACT THAT TOYOTA HAD CORRECTED THIS ISSUE IN THE CARS CURRENTLY COMING OFF OF THE ASSEMBLY LINE. THE DEALER POSITION SEEMS TO BE THAT THE PRIUS BRAKE SYSTEM IS ADVANCED AND DOES NOT OPERATE LIKE OTHER BRAKE SYSTEMS. MY POSITION IS THAT BRAKE SYSTEM DESIGN SHOULD NOT CONTRIBUTE TO DRIVER PANIC DURING AGGRESSIVE BRAKING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I AM THE OWNER OF A 2010 TOYOTA PRIUS PURCHASED NEW ON JANUARY 21, 2010. CAR HAS ABOUT 400 MILES ON THE ODOMETER. ON FEBRUARY 2, 2010 WHILE ATTEMPTING TO STOP AT A STOP SIGN, TRAVELING AT A SLOW RATE OF THE SPEED, THE BRAKES FAILED TO STOP THE CAR. AFTER SEVERAL ATTEMPTS TO APPLY THE BRAKES, THEY FINALLY STOPPED THE CAR NARROWLY MISSING CROSS TRAFFIC. THE PAVEMENT WAS SMOOTH AND SPEED WAS LESS THAN 25MPH. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/13/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE VEHICLE LUNGED FORWARD AND ACCELERATED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL. THE VEHICLE WAS DIAGNOSED BY THE DEALER WHO CONFIRMED THAT IT RESPONDED NORMALLY SINCE THE ELECTRICAL ENGINE SWITCHED OVER TO THE GASOLINE ENGINE. THE CONTACT OBSERVED THAT THE MALFUNCTION OCCURRED CONTINUOUSLY. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 17,000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 PRIUS WITH ABS PROBLEM. ON UNEVEN SURFACES (I.E. POTHOLES) OR ICY ROADS I HAVE NOT HAD 3 EVENTS WHERE THE BRAKES WERE NOT EFFECTIVE. ONE SITUATION WAS SO BAD AND ALMOST CAUSED A SERIOUS ACCIDENT UNDER SNOW/ICY CONDITIONS THAT I BROUGHT THE CAR TO TOYOTA IMMEDIATELY. I HAVE A SERVICE RECORD OF THAT IN MID DECEMBER 2009. THE SERVICE DEPARTMENT KEPT MY VEHICLE FOR A COUPLE DAYS AND DID ICY ROAD TESTING BUT NEVER FULLY RECREATED THE SITUATION. I HAVE DOCUMENTATION FROM THE SERVICE DEPARTMENT ON THIS DESPITE THEIR NOT ACKNOWLEDGING A PROBLEM. I HAVE A LOT OF RECOLLECTION OF THE DETAILS LEADING UP TO THE 3 SCENARIOS THAT HAVE OCCURRED NOW AND CAN LIKELY GIVE GOOD INSIGHT. BTW, FROM THE STORIES I READ TODAY IN THE PRESS I THINK TOYOTA (AND THE STORIES) HAVE THE PROBLEM MOSTLY DESCRIBED. I STILL HAVE OTHER CONCERNS BASED ON MY EXPERIENCES FROM THE 3 EVENTS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

OUR 2010 TOYOTA PRIUS SURGES (ACCELERATES) FOR A FRACTION OF A SECOND WHENEVER THE BRAKES ARE APPLIED AS IT HITS A SMALL BUMP OR SLICK SPOT IN THE ROAD. THIS HASN'T CAUSED ANY ACCIDENTS, BUT WE DRIVE THE CAR PRIMARILY AT LOW SPEEDS (40 MPH OR LESS) AND HAVEN'T BEEN INVOLVED IN ANY SITUATIONS (YET) THAT REQUIRED EVASIVE ACTION. WE ARE CONCERNED THAT, AT HIGHER SPEEDS, OR IN A CASE WHERE SOMEONE PULLS OUT IN FRONT OF US AND WE HAVE TO APPLY THE BRAKES QUICKLY, THE VEHICLE WILL NOT RESPOND APPROPRIATELY. I HAVE TOLD MY TOYOTA DEALER ABOUT THIS PROBLEM TWICE, AND THEY HAVE NO RESPONSE. ABOUT WHAT TO DO ABOUT THE PROBLEM. ALL THEY SAID WAS THAT THE CAR HAS NOT BEEN RECALLED, AND THAT I SHOULD TOUCH BASE WITH THEM PERIODICALLY FOR UPDATES. THEY TOOK MY NAME ONLY WHEN I PRESSED THEM TO PUSH THE INFORMATION BACK TO TOYOTA MANAGEMENT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING SPEEDS OF LESS THAN 15 MPH OVER A POTHOLE, THE BRAKES MALFUNCTIONED AND RESET THEMSELVES WITHIN MINUTES WITHOUT HAVING TO SHUT THE ENGINE OFF. NEITHER THE MANUFACTURER NOR DEALER WAS CONTACTED. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 2200.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

I HAVE NOTICED THE TEMPORARY LOSS OF BRAKING IN MY BRAND NEW 2010 TOYOTA PRIUS PURCHASED IN DECEMBER 2009. WHEN BRAKING ON UNEVEN GROUND, IF YOU HIT A POTHOLE IN THE ROAD THE CAR LURCHES FORWARD AND IT FEELS LIKE YOU HIT THE ACCELERATOR. PLEASE ENCOURAGE TOYOTA TO ADDRESS THIS ISSUE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

2010 TOYOTA PRIUS BRAKE PROBLEM. THIS OCCURS WHEN HITTING A BRAKE WHEN ON SOME SORT OF ROUGH ROAD AREA, LIKE A POTHOLE OR A BUMP. IT FEELS LIKE EITHER THE BRAKE ISN'T ENGAGING OR IT'S SPEEDING UP. IT'S HARD TO TELL. EITHER WAY, IT'S SCARY AND IT CAN CAUSE AN ACCIDENT. FOR INSTANCE, IF YOU'RE DRIVING IN MANHATTAN AND YOU HIT A POTHOLE AS YOU BRAKE WITH A CAR IN FRONT OF YOU. (I WAS LUCKY WHEN THIS PROBLEM KICKED IN AND I HIT THAT POTHOLE AS THERE WAS NO CAR IN FRONT OF ME AT THE TIME.) THIS PROBLEM HAS HAPPENED TO ME CLOSE TO 10 TIMES NOW. PLEASE NOTE THAT THIS HAS HAPPENED NUMEROUS TIMES. IT HAPPENED WITHIN A COUPLE DAYS OF WHEN I GOT THE CAR. I DIDN'T SEE "BRAKES" ON YOUR LIST OF PARTS THAT WERE DEFECTIVE. I DID SEE "SERVICE BRAKES" IN 3 CATEGORIES, BUT I DIDN'T KNOW IF "SERVICE BRAKES" WAS SOME SPECIAL MEANING, NOR DID I KNOW WHICH KINDS OF BRAKES HAD THE PROBLEM (OR EVEN WHICH KIND THE CAR HAS). *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/17/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS III WITH BRAKE ISSUES. SPORADICALLY, WHEN DRIVING BACKWARDS FROM A PARKED POSITION THE BRAKES BECOME INCREDIBLY SENSITIVE AND I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON AGAIN FOR THEM TO FUNCTION NORMALLY. ON ABOUT 01/17/2010, AFTER A HEAVY RAIN, WHEN I WAS AGAIN PULLING BACKWARDS OUT OF MY DRIVEWAY MY BRAKES MADE A GRINDING SOUND AS IF THE PADS WERE GONE. MIND YOU I HAVE LESS THAN 9,000 MILES ON THE CAR. AGAIN, TURNED OFF THE CAR AND BACK ON TO FIX. HAS NOT HAPPENED AGAIN BUT IT HASN'T RAINED EITHER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

BRAKES DID NOT IMMEDIATELY CATCH WHEN APPLIED AND CAUSED SLIGHT SKIDDING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Summary

2010 PRIUS - CONFIRMING REPORTS ABOUT BRAKE FAILURE. AT THE COMPANY I WORK, THERE ARE RUMBLE STRIPS LEADING TO A GATE WHEN DEPARTING THE GROUNDS. I HAVE LEARNED TO SLOW WAY DOWN BEFORE HITTING THE RUMBLE STRIPS BECAUSE I ALMOST HIT THE BAR THAT RISES AT THE GATE THE FIRST FEW TIMES AFTER PURCHASING THE CAR LAST SUMMER (2009). THE BRAKES BRIEFLY FAIL THEN KICK IN AGAIN. HAVE NOT BEEN ON ROUGH TERRAIN BUT I'M SURE THIS WOULD OCCUR SIMILAR TO THE RUMBLE STRIPS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I HAVE A TOYOTA PRIUS 2010 AND IT ACCELERATES WHILE BRAKING ON SEVERAL OCCASIONS ESPECIALLY WHILE APPLYING BRAKE DURING CRUISE CONTROL AND BREAKING ON GOING THROUGH UNEVEN SURFACE. I CALLED TOYOTA AND THEY DIRECTED ME TO TOYOTA DEALER WHERE I PURCHASED MY PRIUS. I CONTACTED BENNETT TOYOTA IN ALLENTOWN, PA (THAT IS WHERE I PURCHASED MY CAR) AND THE SERVICE MANAGER DROVE THE CAR ON 12/28/2009 WITH ME AND HE SAID HE COULDN'T FIND ANY PROBLEM; HE SAID, HE ALSO TESTED THE CAR FOR THE SPECIFICATIONS AND THE TECHNICIANS COULDN'T FIND ANY PROBLEM WITH EITHER CRUISE CONTROL OR BRAKE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 07/31/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

MY BRAKES QUIT WORKING IF A BRAKE ON LOOSE GRAVEL OR WHEN I HIT A BUMP AT LOW SPEEDS. SEEMS LIKE THE ABS IS TRYING TO WORK BUT FAILS TO KICK ON. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS AND I HAVE EXPERIENCED FREQUENT BRAKING LOSS WHEN DRIVING OVER BUMPS WHILE BRAKING. THE BRAKES RELEASE MOMENTARILY. I HAVE EXPERIENCED THIS MANY TIMES!! IT IS DEFINITELY DANGEROUS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I OWN A 2010 PRIUS AND WHEN STOPPING GOING OVER A REASONABLE 'BUMP' THE BRAKES SEEM TO DISENGAGE SO YOU GET AN ACCELERATION FEELING WHICH CAUSES YOU TO REACT AND PRESS THE BRAKE AGAIN. IT SHAKES YOU WHEN IS HAPPENS BECAUSE YOU DON'T KNOW WHAT WILL HAPPEN! *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Summary

2010 PRIUS BOUGHT IN JULY OF 2009. SIMILAR PROBLEM TO WHAT IS CURRENTLY BEING INVESTIGATED. WHEN COMING TO A STOP (USUALLY FROM HIGHWAY SPEED) ON A ROAD WITH POTHOLES, THE CAR WILL HIT A POTHOLE AND WILL LURCH FORWARD, AS IF I HAD TAKEN MY FOOT OFF OF THE BRAKE. SO FAR, CONTINUED PRESSURE ON THE BRAKE PEDAL HAS ALWAYS STOPPED ME IN TIME. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I PURCHASED A 2010 PRIUS IV IN JUNE 2009. I LIVE IN THE KANSAS CITY AREA. BEGINNING IN NOVEMBER WHEN THE WEATHER TURNED COLD, USUALLY BELOW FREEZING, I NOTICED THAT WHEN I APPLY MY BRAKES SOMETIMES THEY WILL SLIP JUST FOR A FRACTION OF A SECOND. THIS USUALLY OCCURS BEFORE THE CAR HAS A CHANCE TO WARM UP BUT HAS OCCURRED WHEN THE CAR IS WARMED UP. THE BRAKES WILL SLIP WHEN I GO OVER A PORTION OF THE ROAD WHERE THE PAVEMENT IS BUCKLED, OR THERE IS A DEPRESSION SUCH AS DRIVING OVER A MANHOLE COVER, POTHOLE OR CONSTRUCTION CUT THAT WAS NOT PROPERLY FILLED. THE EXPERIENCE IS LIKE BRAKING OVER A SMALL PATCH OF ICE. I NOTIFIED THE DEALER OF THIS PROBLEM IN DECEMBER BUT DIDN'T MAKE AN APPOINTMENT TO HAVE THE CAR INSPECTED. AFTER READING AN AP NEWS RELEASE ON THIS TOPIC, WHICH DESCRIBED THE EXACT SYMPTOMS I AM EXPERIENCING, I MADE AN APPOINTMENT FOR 12 FEB TO HAVE THE BRAKES INSPECTED. I DON'T CONSIDER THIS TO BE A SERIOUS SAFETY ISSUE AS I ONLY EXPERIENCE THIS PROBLEM ONCE EVERY FEW WEEKS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

APPROACHING A FOUR WAY STOP SIGN IN MY 2010 PRIUS, I APPLIED THE BRAKES BUT THE CAR CONTINUED FOR APPROXIMATELY A SECOND BEFORE THE BRAKES TOOK EFFECT. THERE WAS PATCHY ICE ON THE ROAD BEFORE THE STOP SIGN. I WENT THROUGH THE INTERSECTION, PAST THE STOP SIGN BY ABOUT 20 FEET. I ORIGINALLY THOUGHT IT WAS JUST THE ABS BRAKING CHARACTERISTICS HOWEVER NOW I REALIZE IT WAS AN ACTUAL DELAY IN THE BREAKING ITSELF. I DROVE MY PREVIOUS 2004 PRIUS FOR 108,000 MILES WITHOUT EVER HAVING THIS OCCUR. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

MY 2010 PRIUS HYBRID HAS A PROBLEM IN CERTAIN INSTANCES WHEN I APPLY THE BRAKES. THE FIRST TIME IT OCCURRED WAS WHEN I WAS APPLYING THE BRAKES TO STOP IN FRONT OF MY HOME. THERE WERE WET LEAVES IN THE STREET AND WHEN I APPLIED THE BRAKES, THERE WAS A MOMENT WHEN NOTHING HAPPENED. THEN IT FELT AS IF THE ABS SYSTEM ACTUATED AND MOMENTARILY THE BRAKES LOCKED UP AND THE CAR STARTED TO SKID, THEN THE ABS TOOK OVER AND THE CAR CAME TO A STOP. TRUTHFULLY I WAS FRIGHTENED. I HAVE OWNED THE VEHICLE SINCE SEPTEMBER, 2009 AND THIS HAS OCCURRED SEVERAL TIMES. I WAS LUCKY ONE TIME WHEN IT HAPPENED IN TRAFFIC WHEN THE VEHICLE IN FRONT OF ME STOPPED SUDDENLY. I WAS SURE I WAS GOING TO HIT THE OTHER VEHICLE BUT IT MOVED FORWARD FAR ENOUGH SO THAT I DID NOT HIT IT. I HAVE NOTICED THAT IT OCCURS MOST OFTEN WHEN THE STREET OR HIGHWAY IS ROUGH OR BUMPY IN THE AREA WHERE I AM BRAKING. IT IS ESPECIALLY TREACHEROUS HERE IN MINNEAPOLIS WHEN THE STREETS ARE SLICK FROM SNOW OR ICE. I CERTAINLY HAVE LEARNED TO GIVE THE OTHER CAR PLENTY OF ROOM SO THAT I WILL HAVE TIME TO BRAKE. HOWEVER THERE ARE OCCURRENCES, SUCH AS 4-WAY STOP SIGNS, WHERE IT IS ALMOST IMPOSSIBLE TO ALLOW ENOUGH SPACE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN APPLYING BRAKES, TO MY PRIUS 2010, ON AT LEAST 3 OCCASION THE BRAKES SEEM TO FAIL. APPLYING MORE PRESSURE DOESN'T SEEM TO WORK RIGHT AWAY, THEN THE BRAKES GRAB HARD. ONLY NOTICED AT SLOWER SPEEDS, AND ROUGHER ROADS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 PRIUS PURCHASED JULY 2009. TURNING INTO MY DRIVEWAY WHILE BRAKING (WHICH HAD A POTHOLE IN FRONT OF IT) MY CAR FELT LIKE IT WAS LURCHING FORWARD OUT OF CONTROL AFTER IT HIT THE POTHOLE. I WOULD HAVE THOUGHT THAT THE POTHOLE WOULD IMPEDE MY FORWARD PROGRESS NOT INCREASE IT! I WAS GOING VERY SLOWLY SO THE INCIDENT WAS MOMENTARY, BUT IT DID SCARE ME. THIS HAPPENED SEVERAL TIMES BEFORE I LEARNED HOW TO AVOID THE POTHOLE. I THOUGHT IT WAS VERY STRANGE BUT ONCE I STARTED TO AVOID THE POTHOLE I FORGOT ABOUT IT. SO I DID NOT PURSUE IT UNTIL I READ THE DESCRIPTIONS OF THE ROUGH ROAD COMPLAINTS AND REALIZED THAT WAS EXACTLY WHAT HAD HAPPENED TO ME AND THAT I SHOULD REPORT IT HERE. THE DATES, TIME AND MILEAGE ARE ACTUALLY UNKNOWN BECAUSE I DID NOT MAKE A NOTE OF IT AT THE TIME. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

DESIGN FLAW ON A BRAND NEW 2010 TOYOTA PRIUS THAT MAKES RATTLING NOISE NEAR THE GEAR SHIFT LEVER THAT COULD BRAKE THE GEAR LEVER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

LIKE MANY OTHERS, I TOO HAVE EXPERIENCED THE BRAKE PROBLEM WITH THE 2010 PRIUS. WHEN GOING OVER A POTHOLE (WHILE USING THE BRAKE), THE BRAKE FAILS MOMENTARILY AND THE CAR LURCHES FORWARD. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I BOUGHT AT 2010 PRIUS ON NEW YEAR'S EVE, AND SINCE THEN, ON SEVERAL OCCASIONS (PROBABLY ABOUT 7-8 TIMES) WHEN HITTING A POTHOLE, THE CAR FEELS LIKE IT LUNGES FORWARD, OR ALMOST ACCELERATES. MAYBE IT'S JUST THAT THE BRAKE GOES OUT COMPLETELY, BUT IT'S ALWAYS WHEN BRAKING FOR A POTHOLE OR DIP THAT MY CAR GOES LUNGING FORWARD. LUCKILY NO ACCIDENTS OR ANYTHING HAVE RESULTED AS OF YET, BUT IT CONCERNS ME. I'VE BEEN TOO BUSY TO MENTION IT TO THE DEALER YET, ALTHOUGH I DID MENTION IT BRIEFLY TO MY SALESPERSON WHEN HE DID A FOLLOW-UP CALL TO SEE HOW I WAS DOING WITH THE NEW CAR. I'VE MADE AN APPT. AT MY LOCAL DEALER FOR MONDAY TO HAVE IT LOOKED AT, BUT GIVEN THE NEWS THIS MORNING, I FELT I SHOULD REPORT IT BECAUSE I'VE DEFINITELY BEEN EXPERIENCING WHAT'S BEING REPORTED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 09/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

JUST WANTED TO ADD MY TWO CENTS WORTH THAT THE BRAKES ON MY 2010 PRIUS AREN'T RIGHT. WHEN I HIT A POTHOLE WHILE BRAKING, THE CAR LURCHES FORWARD A FEW MORE FEET. IT HAS ALMOST PUT ME INTO ONCOMING TRAFFIC A COUPLE OF TIMES. THIS HAS HAPPENED NUMEROUS TIMES. I PURCHASED MY CAR ON AUGUST 28, 2009. PLEASE LET ME KNOW WHEN REPAIRS AND ADJUSTMENTS WILL BE AVAILABLE TO THE PUBLIC. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

1. WE PURCHASED A 2010 PRIUS SIX MONTHS AGO. WE HAVE HAD FOUR INCIDENTS BRAKING WHERE WE FEEL THE ABS OVER-COMPENSATES WHEN THE WHEELS ARE ON DIFFERENT SURFACES (E.G. GRAVEL/PAVEMENT, PUDDLE/PAVEMENT, ETC.). TWO OF THE FOUR INCIDENTS ARE NOTABLE BECAUSE IT FELT AS THOUGH I HAD LOST CONTROL OF BRAKING AND I WAS GOING TO 1. REAR-END ANOTHER CAR AND 2. GO OFF AN EMBANKMENT. I AM NOT AN AGGRESSIVE DRIVER. TODAY, I WAS ALARMED TO LEARN,--REPORTED IN THE NEWS--THAT OTHER DRIVERS ARE EXPERIENCING THE SAME ISSUE. TOYOTA HAS CHECKED OUT MY CAR (AT THE 5,000 MILE OIL CHANGE), BUT REPORTS NOTHING WRONG. SOMETHING IS WRONG! IF FEELS AS THOUGH THE ABS OVER-COMPENSATES ON ALL FOUR WHEELS WHEN THE SURFACE UNDER ONE WHEEL IS "IRREGULAR" AND CAUSES THE ABS TO REACT TO SLIPPING/SLIDING. I'VE OWNED SIX CARS WITH ABS, BUT NONE OF THEM GAVE ME THE FEELING THAT I'D LOST CONTROL BRAKING. THERE IS SOMETHING WRONG WITH THIS CAR'S ABS AND I AM CONCERNED THAT TOYOTA WILL NOT ADDRESS IT IN A PROMPT MANNER. YOUR AUTO-FILL FORM REQUIRES THAT I SPECIFY A DATE OF INCIDENT. FOUR TIMES, BETWEEN NOVEMBER 2009 AND JANUARY 2010, WE FEEL WE'VE LOST CONTROL OF OUR ABILITY TO BRAKE THIS CAR AT VERY REASONABLE (BRAKING) SPEEDS AND DISTANCES. IT'S NOT JUST ONE INCIDENT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN TRAVELING OVER A POTHOLE OR BUMP IN THE ROAD DURING BRAKE APPLICATION OF MY 2010 PRIUS, I SOMETIMES LOSE BRAKING POWER AND THE CAR WILL LUNGE FORWARD OR SEEM TO ACCELERATE. IT'S SCARY BUT THANKFULLY I'VE BEEN FAR ENOUGH AWAY FROM THE CAR IN FRONT OF ME THAT I HAVEN'T HIT IT. I DIDN'T KNOW WHETHER TO REPORT THIS UNTIL I HEARD OF THE COMPLAINTS THAT YOU WERE RECEIVING AND REALIZED THAT IT WAS A MAJOR PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VISIBILITY,EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I BOUGHT A TOYOTA PRIUS V 2010. I HAVE COMPLAINED TO TOYOTA ABOUT THE BRAKING SYSTEM. I AM ALSO FILLING A FORMAL COMPLAINT WITH NHTSA. ALSO THE BACK AUTO DIMMING MIRROR DOESNT WORK PROPERLY. THEY CANT FIND A FIX. LANE KEEP ASSIST WORKS REALLY POORLY. I WOULD SAY I DOESNT WORK! ALSO BLUETOOTH SYSTEMS DOESNT WORK PROPERLY. THERE IS A DELAY IN ANSWERING THE CALL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 TOYOTA PRIUS PURCHASED 2 NOVEMBER 2009 THAT IS HAVING THE BRAKING PROBLEM ON AN INTERMITTENT BASIS. SOMETIMES WHEN BRAKING, THE CAR WILL "LURCH" FORWARD WHEN IT SHOULD BE COMING TO A STOP. IT HAPPENS JUST BEFORE I EXPECT IT TO STOP, AND HAVE COMPENSATED BY BRAKING MORE SLOWLY IN ANTICIPATION OF STOPS. I WORRY ABOUT WHAT WOULD HAPPEN IN A SUDDEN, EMERGENCY STOP, HOWEVER. THANK YOU. (THE DATE BELOW IS JUST TO COMPLETE THE FORM; YOU SHOULD HAVE A CATEGORY FOR INTERMITTENT PROBLEMS THAT AREN'T TIED TO A PARTICULAR DATE.) *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE EXPERIENCED A SUDDEN ACCELERATION TYPE PROBLEM WHEN DRIVING OVER ROUGH PAVEMENT AND POTHOLES, ETC. THE ACCELERATION IS FOR A SPLIT SECOND AND I SUSPECT IT MAY BE RELATED TO THE LACK OF TRACTION FROM THE TIRES. IT DOES NOT APPEAR TO HAVE ANYTHING TO DO WITH LOOSE FLOOR MATS OR A STICKING PEDAL. NO REPAIRS HAVE BEEN MADE. DEALER SAID THEY NEVER HEARD OF THE PROBLEM WHEN I WENT IN LAST WEEK. I WAS OFFERED TO HAVE IT BROUGHT INTO SERVICE DEPART. IT DOES NOT HAPPEN ON COMMAND SO I AM GOING TO WAIT FOR NHTSA INVESTIGATION. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN APPROACHING A STOP SIGN AND APPLYING THE BRAKES OVER A ROUGH STRETCH OF PAVEMENT, THE BRAKES "STUTTERED" OR SEEMED TO MOMENTARILY FAIL AND THEN CATCH AGAIN WITH CONTINUED PRESSURE ON THE BRAKE PEDAL. CAR LURCHED FORWARD WHEN THIS HAPPENED. THIS HAS HAPPENED TWICE AT THE SAME INTERSECTION. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 20MPH THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE BRAKES WOULD NOT ENGAGE FOR A SHORT PERIOD. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 5000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

IN SNOWY WEATHER I TRIED TO STOP ON SLIPPERY PAYMENT AT SLOW SPEEDS AT A FOUR WAY STOP. THE BRAKES LET GO FOR A FEW SECONDS BEFORE RECONNECTING. THIS HAS HAPPENED SEVERAL TIMES BEFORE ON BUMPY OR SLIPPERY PAVEMENT. IT NEVER LASTS FOR LONG, BUT IT DOES INCREASE STOPPING DISTANCE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS AND ON 2 DIFFERENT OCCASIONS I OBSERVED A BRIEF LACK OF BRAKING WHEN I HIT THE BRAKES. THE FIRST INCIDENT CAME AT A FREEWAY SPEED OF ABOUT 60 MPH AND I HAD TO HIT THE BRAKES HARDER THAN NORMAL AS TRAFFIC AHEAD OF ME WERE BRAKING DUE TO AN ACCIDENT. THE SECOND INCIDENT CAME IN A RESIDENTIAL AREA TRAVELING AT AROUND 35-40 MPH AND I HAD TO HIT THE BRAKES HARD AS A VEHICLE TURNED ON RED IN FRONT OF ME. ON BOTH OCCASIONS THE PAUSE MIRRORED THE DESCRIPTIONS THAT HAVE RECENTLY BEEN REPORTED IN THE MEDIA. THERE IS DEFINITELY A FLAW IN THE BRAKE DESIGN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHILE DRIVING ON A SLICK ROAD. I TRIED TO BRAKE AND TURN INTO A PARKING LOT. BRAKE PEDAL FELT NON RESPONSIVE AND CAR HIT CURB, KNOCKING OFF THE WHEEL COVER AND SCUFFING THE RIM. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED A NEW 2010 TOYOTA PRIUS IN SEPTEMBER 2009 FROM DARCARS TOYOTA IN FREDERICK MD. I HAVE EXPERIENCED (2) INSTANCES OF UNINTENDED ACCELERATION DURING THE TIME SINCE I PURCHASED THE VEHICLE. I HAVE INFORMED DARCARS TOYOTA AND TOYOTA CORPORATION. DARCARS RAN A "HEALTH TEST" ON FEBRUARY 4, 2009 ON MY VEHICLE AND THE TEST INDICATED EVERYTHING ON THE VEHICLE WAS OPERATING NORMALLY. DARCARS THEN CONTACTED THEIR TOYOTA CALIFORNIA (TAC) AND RELATED MY PROBLEM TO THEM. THE RESPONSE FROM TOYOTA WAS THAT MY EPISODES OF UNINTENDED ACCELERATION WAS JUST THE ABS SYSTEM ENGAGING NORMALLY. THIS IS AFTER THE PRESS RELEASE FROM TOYOTA CORPORATION ON THE MORNING OF 02/04/10 ACKNOWLEDGING A PROBLEM EXISTING WITH THE 2010 PRIUS BUT CLAIMING TO HAVE ALREADY FIXED THE PROBLEM ON ALL NEW 2010 PRIUS AUTOMOBILES SOLD SINCE JANUARY 2010. MY TWO QUESTIONS ARE 1) IF TOYOTA DISCOVERED A PROBLEM WITH THE 2010 PRIUS THAT THEY SUPPOSEDLY REPAIRED ON ALL 2010 PRIUS VEHICLES SOLD SINCE JANUARY, WHY HAS TOYOTA NOT CONTACTED ME ABOUT WHAT IS AN OBVIOUS SAFETY ISSUE? I HAVE OWNED AND BEEN DRIVING MY 2010 PRIUS SINCE SEPTEMBER '09. 2) WHAT IS THE SPECIFIC REPAIR THAT WAS SUPPOSEDLY PERFORMED ON ALL 2010 PRIUS AUTOMOBILES SINCE JANUARY 1, 2010? WHY DID MY TOYOTA SERVICE MANAGER HAVE NO KNOWLEDGE OF SUCH A REPAIR? WAS THERE A SAFETY BULLETIN ISSUED BY TOYOTA? WHY HAS TOYOTA NOT ALREADY AGREED TO REPAIR MY 2010 PRIUS (SOLD IN SEPTEMBER '09) WITH THE SAME REPAIR ALLEGEDLY ALREADY PERFORMED ON 2010 PRIUS AUTOMOBILES SOLD AFTER JANUARY 1, 2010? *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

HITTING A BUMP WHILE BRAKING CAUSES THE BRAKES TO NOT WORK PROPERLY FOR A SPLIT SECOND, GIVING THE FEELING THAT THE CAR IS LUNGING FORWARD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE A 2010 PRIUS. ON AT LEAST THREE OCCASIONS, IN THE LAST SIX MONTHS, THE FOLLOWING HAS OCCURRED. WHEN I AM TRAVELING AND I APPLY BRAKE PRESSURE THE VEHICLE BEGINS TO ACCELERATE. NO MATTER HOW HARD I PRESS ON THE BRAKE PEDAL IT DOES NOT SLOW DOWN OR STOP THE VEHICLE. IT ACTUALLY BEGINS TO SPEEDS UP WHILE MY FOOT IS PRESSING DOWN ON THE BRAKE PEDAL. THE ACCELERATION HAS ONLY LASTED APPROXIMATELY 5-6 SECONDS. HOWEVER, IT IS VERY FRIGHTENING WHEN YOU ARE TRAVELING AT A HIGH RATE OF SPEED AND TRYING TO SLOW DOWN ESPECIALLY OFF A FREEWAY OFF RAMP. THE LAST THING YOU WANT TO DO AT THAT TIME IS ACCELERATE EVEN IF IT IS MOMENTARILY. THIS HAS OCCURRED IN VARIOUS PLACES. IT HAS HAPPENED WHILE I AM GETTING OFF OF THE FREEWAY AND ON CITY STREETS. THERE WAS NOTHING I DID IN PARTICULAR THAT CORRECTED THE FAILURE. THE PRIUS JUST STOPPED ACCELERATING ON IT'S OWN. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY 2010 TOYOTA PRIUS HAS ISSUES WITH THE BRAKING SYSTEM AT DIFFERENT TIMES, PARTICULARLY WHEN TRAVELING OVER BUMPS, ETC. THERE IS A MOMENTARY LOSS OF BRAKING CONTROL. THERE HAVE BEEN NO ACCIDENTS BUT CERTAINLY SCARY TO DRIVE. NOTHING HAS BEEN DONE ABOUT THE FAILURE. I CONTACTED MY DEALERSHIP AS THE CAR IS STILL UNDER WARRANTY AND THEY SAID ALL THEY COULD DO WAS TAKE MY NAME AND NUMBER DOWN. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: Yes
Fire: No
Summary

2010 PRIUS DID NOT STOP EVEN THOUGH I PRESSED BRAKE HARD ENOUGH TO MAKE MY FOOT SORE. BRAKES HAD BEEN SQUEALING SLIGHTLY SINCE I PURCHASED CAR ON 12/30/09, BUT I THOUGHT IT WAS THE COLD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 TOYOTA PRIUS BRAKE PROBLEM: TO BEGIN DRIVING MY PRIUS FROM A STOPPED POSITION ONE RELEASES THE BRAKE PEDAL BEFORE PRESSING THE ACCELERATOR PEDAL. QUITE OFTEN WHEN ATTEMPTING TO RELEASE THE BRAKE PEDAL ON MY PRIUS THERE WILL BE AN INSTANT JERK AND ANY VEHICLE MOVEMENT APPEARS TO BE DEAD LOCKED. AFTER SEVERAL ATTEMPTS IT WILL THEN APPEAR TO STRAIGHTEN OUT AND THEN DRIVING IS OK. CONSIDERING MY DRIVING HABITS, THIS IS VERY MUCH A SAFETY PROBLEM FOR ME, AND ALSO I DON'T TRUST THE CAR. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

SUDDEN UNINTENDED ACCELERATION, MOMENTARILY LOSES BRAKING WHEN IT GOES OVER UNEVEN ROADS, POTHOLES ..ETC. OCCURS SEVERAL TIMES A DAY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO STOP THE VEHICLE BY ENGAGING THE BRAKE PEDAL WHILE DRIVING APPROXIMATELY 26 MPH OVER A POTHOLE, THE VEHICLE LUNGED FORWARD. THE DEALER CONFIRMED THAT THE VEHICLE WAS FUNCTIONING PROPERLY SINCE IT HAS AN ELECTRICAL ENGINE. THE FAILURE CONTINUED TO OCCUR AND HAS BECOME MORE CONSISTENT. THE FAILURE MILEAGE WAS 11,000.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

EVERY TIME WE DRIVE DOWN A HILL NEAR OUR HOUSE AND HIT A POTHOLE/CRACK IN THE ROAD, THE 2010 PRIUS SEEMS TO ACCELERATE THROUGH THE POTHOLE EVEN THOUGH I AM BREAKING DOWN THE HILL. THIS HAS HAPPENED SINCE THE FIRST DAY WE DROVE THE CAR (IN AUGUST 2009). THERE HAVE BEEN NO ACCIDENTS OR INJURIES SINCE THIS ROAD IS NOT HEAVILY TRAVELED, BUT IT MAKES ME HESITANT TO DRIVE MY CAR IF I HAVE TO GO DOWN THAT HILL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

ON ABOUT 5 OR 6 OCCASIONS, I HAVE EXPERIENCED A MOMENTARY LOSS OF BRAKING CAPABILITY IN MY 2010 TOYOTA PRIUS, WHICH I PURCHASED IN NOVEMBER, 2009. NO INJURIES OR ACCIDENTS OF ANY KIND HAVE OCCURRED AND THE LOSS OF BRAKING WAS FOR ONLY A SECOND OR SO, BUT WHEN I READ THE REPORTS TODAY OF NHTSA'S INVESTIGATION I KNEW THAT WHAT I HAD EXPERIENCED IS EXACTLY WHAT HAS BEEN DESCRIBED BY OTHERS. THIS INCIDENT HAS OCCURRED WHEN BRAKING AT A RELATIVELY LOW RATE OF SPEED (25MPH OR LESS) OVER A BUMPY, UNEVEN SURFACE IN WHICH BOTH FRONT TIRES ARE GOING OVER THE UNEVEN SURFACE. THE BRAKE PEDAL DEPRESSES AS NORMAL AND THE BRAKES BEGIN TO WORK, BUT AT THE MOMENT OF CONTACT WITH THE BUMPY AREA THE BRAKES STOP WORKING MOMENTARILY, CAUSING THE VEHICLE TO BEGIN MOVING FORWARD QUICKLY FOR JUST A SECOND. IT FEELS ALMOST LIKE THE VEHICLE IS SLIDING OR SPEEDING UP FOR JUST A SECOND BEFORE RESUMING A DESCENT IN SPEED. I ABSOLUTELY LOVE MY PRIUS AND IN ALL OTHER WAYS IT IS A GREAT VEHICLE, BUT I DID FEEL IT WAS IMPORTANT TO REPORT THIS INCIDENT GIVEN YOUR ONGOING INVESTIGATION. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/11/2009
Crash: No
Fire: No
Summary

WHEN DRIVING THROUGH AN ALLEY, AT THE END, BEFORE I STOP FOR THE STREET, THERE IS A POTHOLE. TWICE I HIT IT WHILE BRAKING FOR THE STOP SIGN AT THE STREET AND SOMETHING FELT WEIRD, LIKE THE BRAKE DIDN'T QUITE HOLD. HONESTLY I THOUGHT I MOVED MY FOOT FROM THE BRAKE OR SOMETHING. I THINK IT MAY HAVE HAPPENED ONE OTHER TIME. I AM CONSCIOUS OF IF BECAUSE I WANTED TO BE AWARE IF I WAS DOING SOMETHING WRONG SO I COULD CORRECT IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

I HAVE HAD THE 2010 PRIUS FOR 2 MONTHS NOW. I HAVE EXPERIENCED THE BRAKE FAILURE WHEN GOING OVER POTHOLES (WHICH THERE ARE MANY OF IN LOS ANGELES) ABOUT 8 TIMES IN THE LAST 2 MOS. OVER A POTHOLE, I STEP ON THE BRAKE AND INSTEAD OF BRAKING MY CAR ACTUALLY ACCELERATES A LITTLE, AS IF THE POTHOLE IS PUSHING ME FORWARD. IT'S A LOSS OF CONTROL OVER THE VEHICLE FOR THOSE 1-3 SECONDS, AND IF ANOTHER CAR WERE IN FRONT OF ME NO DOUBT I'D HIT IT AS THE BRAKES FAIL. I THOUGHT IT WAS A PROBLEM WITH JUST MY CAR UNTIL I READ THE NEWS TODAY. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

JUST ADDING FUEL TO THE FIRE, BUT I HAVE A 2010 TOYOTA PRIUS AND THERE IS DEFINITELY A BRAKING ISSUE. SPECIFICALLY, I NOTICE IT WHEN I HIT A POTHOLE (AND I LIVE IN LOS ANGELES, WHICH IS ALL THE TIME). I FRANKLY DON'T KNOW WHETHER THERE'S ACTUAL ACCELERATION OR JUST TOTAL LOSS OF BRAKING (I BASICALLY NOTICE IT AT SLOWER CITY SPEEDS--BRAKING WHILE TURNING A CORNER, FOR EXAMPLE), BUT THERE IS DEFINITELY A MOMENTARY "SURGE." IT HAPPENS REGULARLY (IGNORE THE DATE I HAD TO ENTER BELOW)--SO MUCH SO THAT AT THIS POINT I ANTICIPATE IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IV IN NOVEMBER OF 2009. WITHIN A WEEK OF DRIVING THE CAR I WAS MAKING A RIGHT TURN AT AN INTERSECTION AND DROVE OVER A POT-HOLE. WITHIN A SECOND OF HITTING THE POT-HOLE I FELT AS IF THE CAR SLID FORWARD WITHOUT RESISTANCE RATHER THAN FEELING IT BEING SLOWED BY THE BRAKES. A FEW SECONDS LATER THE CAR SEEMED TO RECOVER AND FEEL NORMAL. I EXPERIENCED THIS TWO MORE TIMES AT THE SAME INTERSECTION WHEN HITTING THE SAME POT-HOLE. I ALSO EXPERIENCED SOMETHING SIMILAR WEEKS LATER ON A DIFFERENT ROAD. MY WIFE REPORTED SIMILAR EXPERIENCES 3-4 TIMES. WE FELT THIS WAS CAUSED BY UNFAMILIARITY WITH THE CARS TRACTION CONTROL SYSTEM. THE RECENT NEWS REPORTS ON TOYOTA BRAKING PROBLEMS IS MAKING IS RECONSIDER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

TL* THE CONTACT OWNS 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN EVER THE VEHICLE GOES OVER A BUMP IN THE ROAD OR POTHOLE THE BRAKING SYSTEM WILL NOT SLOW THE VEHICLE DOWN EVEN THOUGH THE BRAKES ARE BEING APPLIED. ALSO THE CONTACT STATED THAT IT TAKES TO MUCH PRESSURE TO APPLY THE BRAKES FOR A NEW CAR. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE SERVICE TECH. DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE BRAKES WERE FINE AND THAT IS HOW THE VEHICLE IS DESIGNED AND TO APPLY MORE PRESSURE. THE CONTACT DOES NOT FEEL SAFE DRIVING THIS VEHICLE BECAUSE THE VEHICLE HIT A BUMP AND ACCELERATED IN TO A INTERSECTION WHILE THE BRAKES WERE APPLIED. FAILURE MILEAGE WAS 2.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

EVERY TIME MY CAR HITS A POTHOLE, SPEEDBUMP WHILE BRAKING THE CAR FAILS TO RESPOND AND RESULTS IN A FORWARD LURCH ALMOST CAUSING COLLISIONS AND SAFETY HAZARDS FOR DRIVERS WITH THIS CAR. EVERY SINGLE TIME WHILE BRAKING AND HITTING UNEVEN PAVEMENT, POTHOLES, SPEEDBUMPS ETC. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/02/2009
Crash: Yes
Fire: No
Summary

I STEPPED ON MY BRAKE AND MY CAR KEPT ACCELERATING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IV IN NOVEMBER OF 2009. WITHIN A WEEK OF DRIVING THE CAR I WAS MAKING A RIGHT TURN AT AN INTERSECTION AND DROVE OVER A POT-HOLE. WITHIN A SECOND OF HITTING THE POT-HOLE I FELT AS IF THE CAR SLID FORWARD WITHOUT RESISTANCE RATHER THAN FEELING IT BEING SLOWED BY THE BRAKES. A FEW SECONDS LATER THE CAR SEEMED TO RECOVER AND FEEL NORMAL. I EXPERIENCED THIS TWO MORE TIMES AT THE SAME INTERSECTION WHEN HITTING THE SAME POT-HOLE. I ALSO EXPERIENCED SOMETHING SIMILAR WEEKS LATER ON A DIFFERENT ROAD. MY WIFE REPORTED SIMILAR EXPERIENCES 3-4 TIMES. WE FELT THIS WAS CAUSED BY UNFAMILIARITY WITH THE CARS TRACTION CONTROL SYSTEM. THE RECENT NEWS REPORTS ON TOYOTA BRAKING PROBLEMS IS MAKING IS RECONSIDER. PLEASE NOTE I PRESSED THE SUBMIT BUTTON TWICE. THE FIRST ONE PROVIDED ME CONFIRMATION NUMBER 10305515. I FAILED TO NOTICE AN ERROR WITH THE MODEL YEAR. I ENTERED 2009 INSTEAD OF THE CORRECT 2010. THEREFORE I SUBMITTED THE COMPLAINT A SECOND TIME WITH THE CORRECTED YEAR. SORRY FOR ANY INCONVENIENCE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

MY 2010 PRIUS SEEMS TO MOMENTARILY LURCH FORWARD WHEN DRIVING OVER BUMPS AND BRAKING AT THE SAME TIME. IT SEEMS THAT THE BRAKE DISENGAGES MOMENTARILY AND THEN RE-ENGAGES. I HAVE NOT HAD ANY ACCIDENT, AND THE TIME OF DISENGAGEMENT IS VERY SHORT, BUT IT DOES SCARE ME A LITTLE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

MY 2010 PRIUS BRAKES SKIP WHEN GOING OVER LARGE BUMPS OR HOLES MAKING THE CAR SURGE FORWARD RATHER THAN SLOW. I NOTICE IT AT A HIGHER RATHER THAN LOWER SPEEDS. I THOUGHT IT WAS JUST ME UNTIL I HEARD OTHERS HAVING THE SAME PROBLEM. IT WAS A DAILY PROBLEM AS I GO TO WORK THE SAME DAY AND IT HAPPENED IN THE SAME SPOT SO THE APPROX. INCIDENT DATE BELOW IS SORTA INVALID. IN ADDITION, I DON'T KNOW I CHECKED THE CORRECT "BRAKE" SECTION, I JUST KNOW IT'S THE BRAKES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

BRAKE FAILURE - AS I DRIVE TO WORK EACH DAY THERE IS A PLACE WHERE I AM TURNING ONTO A DIFFERENT ROAD TO GET TO WORK. AS I APPROACH THE TURN I BRAKE TO SLOW DOWN AND I ALWAYS HIT A BUMP IN THE ROAD AND/OR A POTHOLE CLOSE TO THE INTERSECTION. AS I HIT THE AREA, MY CAR SHOOTS FORWARD AND IT FEELS LIKE I HAVE LOST MY BRAKES. I CAN RECOVER QUICKLY BY KEEPING MY FOOT ON THE BRAKE, BUT IF I WAS CLOSER TO THE INTERSECTION I COULD OVERSHOOT IT AND HIT SOMEONE OR SOMEONE COULD HIT ME. I MENTIONED IT TO THE SERVICE MANAGER WHEN I GOT MY FIRST OIL CHANGE AT 5000 MILES AND HE SEEMED VERY UNCONCERNED AND HE SAID IT WAS PROBABLY THE ABS BRAKES FAILING BECAUSE THE TIRE LOST CONTACT WITH THE ROAD. WELL I ALSO HAVE A 2002 HIGHLANDER AND HAVE NEVER HAD THE PROBLEM WITH THIS CAR. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WITH MY 2010 PRIUS (PURCHASED LATE AUG 2009), IT HAS EXACTLY THE SAME PROBLEM OTHERS HAVE DESCRIBED. WHILE GOING DOWNHILL, WITH THE BRAKES APPLIED, HITTING POTHOLES OR BUMPY ROAD SURFACE CAUSES THE CAR TO ACCELERATE. IT HAPPENS "EVERY SO OFTEN". IT'S QUITE OBVIOUS WHEN IT HAPPENS AND CLEARLY A SAFETY HAZARD. I HAVE TAKEN IT INTO THE DEALER BUT THE PROBLEM IS NOT REPRODUCIBLE EVERY TIME AND THEY HAVE NO OFFICIAL WORD FROM TOYOTA ON IT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Summary

WHEN I APPLY THE BRAKE IN MY 2010 PRIUS IF I HIT A POTHOLE OR SPEEDBUMP THE BRAKES RELEASE AND THE CAR TAKES OFF. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/17/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MAKING A LEFT TURN AT SLOW RATE OF SPEED AFTER ENCOUNTERING MINOR POTHOLE. A FEELING OF LOSS OF CONTROL OF CAR OR BRAKING. BRAKING DID NOT ALLOW PROPER TRAJECTORY OF CAR IN TURN, CAUSING CAR TO HIT AND ROLL OVER CURB AND SHORT SHRUBBERY WITH RIGHT FRONT TIRE. TIRE WAS FLATTENED, AND APPROXIMATELY $7000 DAMAGE WAS DONE TO CAR FRAME. NO OTHER VEHICLES INVOLVED. LEGACY TOYOTA IN TALLAHASSEE, FL COMPLETED BODY REPAIRS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKING PROBLEM NOTED WITH PRIUS 2010. ON UNEVEN PAVEMENT WHILE STRONGLY BRAKING, THE CAR LURCHES FORWARD FOR A MOMENT, PRIOR TO FINALLY BRAKING (FELT AS THOUGH IT WAS "SLIPPING" UNTIL IT CAUGHT THE PAVEMENT AGAIN). THIS HAS OCCURRED APPROXIMATELY 5 - 6 TIMES SINCE PURCHASE 07/31/09. CONTACTED SERVICE DEPT. IN 2009 BY PHONE, BUT THEY HAD NO OTHER COMPLAINTS. AT SOME LEVEL I WAS THINKING IT WAS JUST MY IMAGINATION OR SOME KIND OF HIGH TECH GLITCH THAT I HAD TO LIVE WITH. AT SERVICING IN JANUARY ALL SYSTEMS WERE ASSESSED WITHOUT ABNORMALITY, ALTHOUGH I DID NOT FORMALLY COMPLAIN ABOUT MY BRAKES AT THAT TIME. THE ISSUE REMAINS, AND I DO BELIEVE THAT IT IS A SAFETY ISSUE, AND THAT REAR-ENDING ANOTHER VEHICLE IS A REAL POSSIBILITY DUE TO LACK OF CONTROL. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Summary

WHEN SLOWING FOR A STOP SIGN - I STRUCK A BUMP IN THE ROAD AND THE BRAKE DID NOT FEEL LIKE IT APPLIED FOR A QUICK MOMENT. IT CAUSED ME TO STOP FURTHER IN TO THE INTERSECTION THAN I EXPECTED, OR WOULD HAVE LIKED. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/05/2009
Crash: No
Fire: No
Summary

SINCE PURCHASING MY 2010 PRIUS IN OCTOBER 2009 I HAVE NOTICED A BRIEF PULSATING SENSATION WHEN APPLYING THE BRAKES OVER BUMPING SURFACES. THE BRAKES APPEAR NOT TO WORK FOR THAT BRIEF MOMENT WHEN APPLYING THE BRAKES.*TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAVE A 2010 PRIUS. WHEN I AM COMING TO A STOP AND THERE IS A SLOPE IN THE ROAD OR A POTHOLE, THE BRAKES WILL MOMENTARILY DISENGAGE AND THE CAR LUNGES FORWARD. IT HAS HAPPENED MULTIPLE TIMES. I CAN PREDICT WHEN IT IS GOING TO HAPPEN BASED ON THE BUMPINESS OF THE ROAD. AND THE DISTANCE I AM FROM COMING TO A COMPLETE STOP. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Summary

I OWN A 2010 TOYOTA PRIUS PURCHASED NEW IN OCTOBER 2010. I HAVE HAD AT LEAST 5 INSTANCES OF THE BRAKE FAILURE THAT HAVE BEEN DESCRIBED IN RECENT REPORTS. THE FAILURE OCCURS WHEN BRAKING AND GOING OVER A ROUGH SPOT LIKE A MAN-HOLE COVER OR POTHOLE. THERE IS A MOMENTARY AND COMPLETE FAILURE OF THE ENTIRE BRAKING SYSTEM. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 PRIUS (PURCHASED 6/30/09) LURCHES FORWARD WHEN I HIT A POTHOLE OR A SHARP BUMP IN THE ROAD WHILE I HAVE THE BRAKES ON. IT HAS HAPPENED ABOUT 3 TIMES SINCE I'VE HAD THE CAR. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WHEN DRIVING OVER UNEVEN TERRAIN (IE.; RAILROAD TRACKS, BUMPS IN THE ROAD) MY 2010 PRIUS SEEMS TO ACCELERATE. I READ ABOUT THE BRAKES FAILING... BUT IT REALLY FEELS LIKE IT IS ACCELERATING TOO. IT IS VERY SCARY WHEN THIS HAPPENS AS IT FEELS THAT YOU WILL BE THRUSHED INTO WHATEVER MIGHT BE IN FRONT OF YOU. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/08/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I COULDN'T STOP MY 2010 PRIUS AT A STOP. THE BRAKES WOULDN'T STOP THE VEHICLE.*TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 TOYOTA PRIUS HAS A PROBLEM WITH BRAKING SPECIFICALLY WHEN THE CAR MOVES ON A BUMPY OR SLIPPERY SURFACE, I CAN FEEL A PAUSE IN THE BRAKING AND IT FEELS AS THOUGH I GLIDE A FEW FEET FURTHER THAN I SHOULD WHEN I BRAKE THE PEDAL IS FULLY PRESSED DOWN. THIS HAS OCCURRED SINCE I BOUGHT THE CAR IN AUGUST 2009. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

IN EARLY JANUARY, WHEN BACKING OUR 2010 TOYOTA PRIUS OUT OF THE GARAGE, THE BRAKE PEDAL BECAME OVERLY-SENSITIVE AND BEGAN LOCKING THE BRAKES WHEN ANY PRESSURE AT ALL WAS APPLIED TO THE PEDAL. THIS WENT ON FOR ABOUT A DOZEN ITERATIONS UNTIL THE TRANSMISSION WAS SHIFTED TO DRIVE. AT THAT POINT THE BRAKES BEGAN BEHAVING NORMALLY. THIS HAS ONLY OCCURRED A SINGLE TIME SINCE PURCHASING THE VEHICLE IN JULY, 2009. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 08/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ON 8-21-09, I TOOK DELIVERY ON A 2010 TOYOTA PRIUS HYBRID. SINCE TAKING DELIVERY, I HAVE EXPERIENCED INTERMITTENT ,MOMENTARY ,UNINTENDED ACCELERATION AND INTERMITTENT,MOMENTARY LOSS OF BRAKING. ON 1-10-10, I TOOK IT IN FOR THE 5000 MILE MAINTENANCE CHECK, BUT DID NOT TELL THE DEALER MY PROBLEMS ,BECAUSE I THOUGHT THE CAR WAS STILL IN A "BREAKING IN" PERIOD AND WOULD RESOLVE ITSELF. BUT WHEN I HEARD TODAY 2-4-10, THAT THE NHTSA WAS OPENING AN INVESTIGATION OF THE 2010 PRIUS, I DECIDED TO ADD MY COMPLAINT TO THE OTHERS. *TR UPDATED 03/04/10 *BF

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TOYOTA PRIUS 2010. WHILE DRIVING APPROX 20 MPH OVER A POTHOLE WHILE APPLYING THE BRAKES, I FELT WHAT SEEMED LIKE THE BRAKE SLIP AND RELEASE TEMPORARILY. ALTHOUGH IT DID NOT CAUSE AN ACCIDENT, IT COULD HAVE HAD THERE BEEN A CAR CLOSER ON THE OTHER SIDE OF THE POTHOLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN APPLYING BRAKES ON 2010 PRIUS (PURCHASED IN SEPT 2009), THE CAR LURCHES FORWARD WHEN IT HITS A BUMP IN THE ROAD. THIS IS A REPRODUCIBLE BEHAVIOR AND HAS BEEN OBSERVED SINCE SHORTLY AFTER PURCHASE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: 4T1BG22K3XU******
Summary

2010 TOYOTA PRIUS: AFTER TURNING CAR ON, TAKING EMERGENCY BRAKE OFF, FOOT ON BRAKE PEDAL FULLY DEPRESSED, SHIFTING FROM PARK INTO REVERSE, THE CAR WILL BEGIN TO MOVE ON ITS OWN WITHOUT ME TAKING FOOT OFF BRAKE. HAVE TO SHIFT IT BACK TO PARK AND TURN IT OFF FOR IT TO STOP. TOYOTA SERVICE SAID "THIS IS NORMAL". HAS HAPPENED 8 TIMES, MOST RECENT JAN 15TH. ALL ON LEVEL SURFACES. ONLY HAPPENS IF CAR IS ON IN ELECTRIC MODE ONLY, NOT WITH THE ENGINE ON. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

I HAVE EXPERIENCED BRAKE ISSUES ABOUT 6 TIMES, AND MY WIFE HAS HAD IT HAPPEN TO HER TWICE, SINCE I BOUGHT MY 2010 PRIUS AT THE END OF AUGUST 2009. THE BRAKE PROBLEM USUALLY WILL HAPPEN WHEN BRAKING ON AN UNEVEN SURFACE SUCH AS A POTHOLE OR A BUMPY ROAD. THE ISSUE IS THAT THE BRAKES WILL MOMENTARILY STOP WORKING AND YOU GET A JERKING/SPEEDING UP FEELING. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

DRIVING A BRAND NEW 2010 TOYOTA PRIUS IV APPROACHING A SET OF RR TRACKS. WHILE BRAKING TO MAKE A LEFT TURN I CROSSED THE TRACKS. THE PRIUS SURGED FORWARD AND I ALMOST COLLIDED WITH THE AUTOMOBILE IN FRONT OF ME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

PRESSING BRAKES WHILE TURNING AND HITTING A POTHOLE CAUSES CAR TO SURGE FORWARD. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WERE ULTRA-SENSITIVE AND WHILE DRIVING 5 MPH IN REVERSE AND LIGHTLY DEPRESSED THE PEDAL THE VEHICLE LUNGED FORWARD AS IF SHE MADE AN ABRUPT STOP. OCCASIONALLY, SHE HAD TO PUSH THE BRAKE PEDAL EXTREMELY HARD TO STOP THE VEHICLE. SHE HAS NOT SPOKEN TO THE DEALER NOR THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 3,740. THE FAILURE MILEAGE WAS APPROXIMATELY 500.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

MY PRIUS LOSES ITS BRAKING ABILITY WHEN I HIT A POTHOLE OR IF I DRIVE OVER A SEWER GRATE. I'VE OWNED THE CAR SINCE JULY 2009, IT IS A 2010 MODEL. IT ALSO HAPPENS WHEN I DRIVE OVER BUMPS IN THE ROAD. THIS HAS HAPPENED SEVERAL TIMES SINCE JULY. IT SEEMS TO HAPPEN MORE IN WET WEATHER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/17/2009
Crash: No
Fire: No
Summary

I PURCHASED A 2010 PRIUS IN OCTOBER, 2009. ON SEVERAL OCCASIONS I HAVE BEEN BRAKING AND HIT A POTHOLE OR BUMP IN THE ROAD AND MY VEHICLE HAS ACCELERATED MOMENTARILY. THE FIRST COUPLE OF TIMES THIS HAPPENED, IT WAS RATHER CONCERNING AND DANGEROUS, AS I WAS CONCERNED I'D HIT THE VEHICLE IN FRONT OF ME. SINCE THEN, I ATTEMPT TO NOT BRAKE DIRECTLY OVER A POTHOLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Summary

BRAKES FAIL MOMENTARILY WHEN DRIVING OVER POTHOLES AND BUMPS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

SOMETIMES WHEN I'M BRAKING IT FEELS LIKE A SURGE IN POWER OF MY TOYOTA PRIUS - 2010. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS, PURCHASED IN JULY 2009, EXPERIENCES BRAKING PROBLEMS ON WET OR SLIGHTLY BUMPY ROADS. WHEN I HIT THE BRAKE, THE CAR JUMPS FORWARD IN THESE CONDITIONS. IF I WERE TAILGATING THE CAR BEFORE ME, IT COULD CRASH. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

AS OWNER OF A 2010 TOYOTA PRIUS WITH ABOUT 10,000 MILES ON IT, MY WIFE (THE REGULAR DRIVER) AND MYSELF HAVE EXPERIENCED AN ANOMALY IN BRAKE OPERATION ON SEVERAL OCCASIONS. EACH OCCASION INVOLVES EITHER HITTING A BUMP IN THE ROAD WHILE BRAKING OR BEING ON WET PAVEMENT WHILE BRAKING. WHEN THIS HAPPENS, IF FEELS AS IF THE BRAKES RELEASE FOR A FRACTION OF A SECOND (CREATING A SHORT SENSATION OF ACCELERATION) AND THEN RESUME OPERATION. I DON'T THINK THE CAR IS ACTUALLY ACCELERATING IN THAT MOMENT. MY THEORY IS THAT WHILE BRAKING, A SINGLE WHEEL LOOSES TRACTION (AND PERHAPS MOMENTARILY STOPS) AND THEN THE SYSTEM RELEASES ALL WHEELS FOR A MOMENT BEFORE REGULAR BRAKING RESUMES. THE FACT THAT YOU ARE SITTING IN THE CAR WITH YOUR FOOT APPLYING PRESSURE ON THE BRAKE MAKES THIS VERY ATTENTION GETTING. THIS HAS OCCURRED SEVERAL TIMES SINCE GETTING THE CAR LAST AUGUST. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Summary

WHEN OUR 2010 PRIUS HITS A POTHOLE AND I BRAKE, IT LUNGES FORWARD FOR A SECOND. THIS HAS HAPPENED 3 TIMES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Summary

I HAVE HAD NUMEROUS PROBLEMS WITH THE BRAKES ON MY NEW 2010 PRIUS WHICH I PURCHASED A FEW DAYS BEFORE XMAS. I HAVE REPORTED TWO OF THE EPISODES WITH TOYOTA - THE FIRST TIME THE PHONE REP SEEMED TO LISTEN CAREFULLY TO MY ACCOUNT OF WHAT HAPPENED - THE LAST TIME I CALLED THE PHONE REP SEEMED TO BLOW ME OFF AND DIDN'T' ASK ANY FOLLOW UP QUESTIONS BUT SAID TO TAKE IT TO MY LOCAL DEALER FOR REPAIRS. THIS WAS BEFORE THE BRAKE ISSUE BECAME KNOWN AS A WIDESPREAD PROBLEM - THE LOCAL DEALER WHERE I PURCHASED THE CAR TOLD ME THERE WERE NO PROBLEMS - AGAIN THIS IS BEFORE THE ANNOUNCEMENT OF THE POTENTIAL RECALL - BOTH TIMES - I WAS DRIVING SLOWLY AND WHEN I PUT MY FOOT ON THE B RAKE IT NOT ONLY DIDN'T STOP BUT ACTUALLY SEEMED TO JUMP FORWARD SEVERAL FEET. FORTUNATELY THERE WERE NO CARS IN FRONT OF ME SO I DID NOT HIT ANYTHING. I HAVE ALSO HAD REPEATED BRAKING PROBLEMS WHEN I AM BACKING UP- AND WHEN I FIRST DRIVE THE CAR AFTER NOT DRIVING IT FOR AN HOUR OR SO - JUST A BARE TOUCH OF THE BRAKE AND IT STOPS SO HARD - THE FIRST TIME I THOUGHT I HAD HIT SOMETHING - THE BRAKES WILL CONTINUE TO JERK AND JOLT ME UNTIL I START TO DRIVE FORWARD - THEN IT SEEMS TO CORRECT ITSELF. I HAVE HAD THE CAR ONE MONTH - I LIVE IN THE LOS ANGELES AREA. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

OUR 2010 PRIUS HAS A PROBLEM WITH THE BRAKES WHEN GOING OVER BUMPY ROADS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS ABOUT 6 WEEKS AGO AND HAVE EXPERIENCED A BRAKE SURGE PROBLEM AT LEAST THREE TIMES. IN EACH INSTANCE I WAS TRAVELING ABOUT 20 MPH AND HAD APPLIED THE BRAKES. WHEN THE CAR HIT A BUMP IN THE PAVEMENT IT SURGED FORWARD FOR ABOUT 0.5 SECOND BEFORE THE BRAKES GRABBED AGAIN. THE ROAD SURFACE WAS DRY ON EACH OCCASION AND MY IMPRESSION AT THE TIME WAS THAT THE BRAKES JUST LET GO. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 10/20/2009
Crash: No
Fire: No
Summary

UPON APPLYING THE BRAKES WHEN I HIT ROUGH ROAD, POT HOLE, DEBRIS, UNLEVEL PAVEMENT, THEY SEEM TO SLIP. I DON'T SLOW DOWN LIKE I WANT THE CAR TO, I FISHTAIL A LITTLE AND THE STABILITY CONTROL COMES ON. THIS HAS HAPPENED 3 OR 4 TIMES SINCE I PURCHASED THE CAR. 2010 TOYOTA PRIUS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I OWN A 2010 TOYOTA PRIUS THAT I PURCHASED IN THE FALL OF 2009. ON SEVERAL OCCASIONS I HAVE DEPRESSED MY BRAKE PEDAL TO EITHER SLOW DOWN OR STOP BUT , INSTEAD, THE VEHICLE BRIEFLY ACCELERATES AND GIVES A FEELING OF "SKIPPING" OVER THE BRAKING ACTION. THE VEHICLE THEN QUICKLY CORRECTS BEFORE STOPPING OR SLOWING DOWN. THIS HAS HAPPENED ON MORE THAN ONE OCCASION ON VERY SPECIFIC TYPES OF TERRAIN THAT I CAN DESCRIBE AS BUMPY OR UNEVEN. I PLACED A CALL TODAY WITH MY TOYOTA DEALERSHIP IN WHICH I EXPLAINED THE ABOVE NARRATIVE TO THEM. THEY RESPONDED WITH IGNORANCE TO THE SITUATION AND STATED THAT THEY WILL WAIT TO HEAR FROM TOYOTA ON THE MATTER. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I OWN A 2010 TOYOTA PRIUS, WHICH I PURCHASED IN AUGUST, 2009. I HAVE EXPERIENCED A BRAKING PROBLEM AT LEASE 6 TIMES SINCE THEN. WHEN I BRAKE WHILE DRIVING OVER ROUGH ROADS INCLUDING DRIVING OVER METAL COVER PLATES IN ROADS, I LOSE ALL MY BRAKES FOR A SECOND OR SO. IT FEELS LIKE I HAVE HIT A PATCH OF ICE. IT IS VERY SCARY, AND REALLY GETS YOUR ATTENTION. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHENEVER THE VEHICLE IS DRIVEN APPROXIMATELY 15 MPH OVER BUMPY PAVEMENT. THE FAILURE HAS OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE MOST RECENT FAILURE MILEAGE WAS 10,456 WHICH WAS ALSO THE CURRENT MILEAGE.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL WHILE DRIVING 35 MPH WHEN THE VEHICLE LUNGED FORWARD AND THEN IT ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER AND ADVISED THAT THE VEHICLE WAS OPERATING NORMALLY FOR SINCE IT IS EQUIPPED WITH AN ELECTRICAL ENGINE SWITCH. THE FAILURE HAS OCCURRED REPEATEDLY. THE FAILURE MILEAGE WAS 6,000.

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TOYOTA 2010 PRIUS - PROBLEM WITH CAR ACCELERATING WHEN I BRAKE ON BUMPY SURFACE. HAS OCCURRED REPEATEDLY AS ON MY DRIVE TO WORK I DRIVE OVER A POTHOLED SECTION OF ROAD AND NEED TO BRAKE TO SLOW DOWN FOR A RIGHT HAND TURN -IF I GO VERY SLOWLY AND DO NOT BRAKE ON THE BUMPY PART IT DOES NOT OCCUR - WHEN I DRIVE AT A NORMAL SPEED AND BRAKE FOR THE TURN IT DOES OCCUR - I FEEL A MAJOR ACCELERATION THAT LASTS FOR ONLY A SECOND OR TWO. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 08/21/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 10 MPH OVER RAILROAD TRACKS ENGAGING THE BRAKE PEDAL THE VEHICLE FAILED TO STOP AND ACCELERATED. THE FAILURE OCCURRED INTERMITTENTLY; THEREFORE, WHEN SHE TOOK THE VEHICLE TO THE DEALER FOR ROUTINE MAINTENANCE, SHE DID NOT MENTION THE FAILURE. SHE WILL TAKE THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED. THE FAILURE MILEAGE WAS 4 AND THE CURRENT MILEAGE WAS 5,600. UPDATED 08/12/10

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Summary

SEVERAL TIMES I HAVE APPLIED THE BRAKES ON MY 2010 PRIUS ONLY TO FEEL THE CAR CONTINUE TO MOVE FORWARD WITHOUT ANY FEELING OF BRAKE ENGAGEMENT... THIS WOULD LAST ONLY A SHORT TIME... PERHAPS A SECOND... THIS OCCURRED WHEN TRYING TO STOP ON BUMPY ROADWAY. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 11/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHILE DRIVING WITH CRUISE CONTROL ENGAGED AND A SITUATION OCCURS THAT REQUIRES BRAKING; NORMAL BRAKE PEDAL PRESSURE DOES NOTHING. I HAVE TO HIT THE BRAKES EXTRA HARD WHICH SIGNIFICANTLY SLOWS REACTION TIME. THIS PROBLEM OCCURS RANDOMLY. WHEN I TOOK THE CAR TO THE DEALER I COULD NOT GET THE PROBLEM TO REPEAT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

AFTER STOPPING THE CAR, THEN EITHER MOVING FORWARD OR REVERSING, BRAKES WILL GRAB. BRAKE GRAB IS STRONG ENOUGH THAT IT FEELS LIKE I'VE SLAMMED ON THE BRAKES WHEN THEY ARE BARELY TOUCHED. IN ORDER TO CORRECT, I PUT THE CAR IN PARK, THEN EITHER D OR R. THIS HAS HAPPENED ABOUT 10 TIMES SINCE I BOUGHT THE CAR IN AUGUST 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS BRAKES JERKING IN FANNING ON ROUGH ROADS. I HAVE CALL DEALERSHIP BUT HAVE NOT HEARD BACK.C ALL MY INS. COMPANY IN WAS TOLD NOT TO DIVE THE CAR. NOW I HAVE A CAR THAT KEEP BE USED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHILE DRIVING NORTHWEST ON NATIONAL BL, JUST PAST VENICE BLVD, IN MY 2010 PRIUS, I APPLIED THE BRAKES AND, RATHER THAN SLOWING, THE CAR ACCELERATED FORWARD. I RELEASED THE BRAKE AND PRESSED IT AGAIN, VERY FIRMLY, AND THE BRAKES FINALLY CAUGHT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS III -- BRAKE PROBLEM, SIMILAR TO THAT DESCRIBED IN NEWS RELEASE OF 4FEB10. CAR MOMENTARILY ACCELERATES WHENEVER HITTING BUMP, EVEN THOUGH BRAKES ARE BEING APPLIED. ONGOING OVER THE PAST SEVERAL MONTHS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS II STOPPING TIME LONGER THAN EXPECTED WHEN IN "B" GEAR AND NEED TO BRAKE. NOTE THAT I AM NOT SURE OF THE ROAD SURFACE WHEN THIS OCCURRED BUT I BELIEVE THAT IT WAS FLAT. CAR SEEMS TO LURCH FORWARD. HAVE COME CLOSE TO HITTING CAR IN FRONT OF ME. DRY ROAD SURFACE, CLOSE TO 50 DEGREES F. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS (BOUGHT IN 10/2009). WHEN GOING OVER A RECESSED MANHOLE COVER OR POTHOLE WHILE BREAKING, IT FEELS AS IF THE BRAKE IS SLIPPING AND THE CAR JERKS FOR A MOMENT. CONTINUED PRESSURE ON THE BRAKE BRINGS THE CAR TO A STOP. IT HAS NEVER HAPPENED EXCEPT WHEN GOING OVER SOME OBSTRUCTION AND ONLY WHEN TRAVELING OVER 20 MPH. GOING OVER SPEEDBUMPS IN A PARKING LOT IS FINE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

WE HAVE A 2010 TOYOTA PRIUS II, AND HAVE EXPERIENCED MULTIPLE INSTANCES OF THE BRAKES NOT WORKING - ESPECIALLY WHILE DRIVING THROUGH OUR APARTMENT COMPLEX AND GOING OVER SPEED BUMPS. THIS HAS ALSO OCCURRED WHILE ON THE INTERSTATE, SLOWING DOWN FOR TRAFFIC. THE DATE LISTED BELOW IS FOR THE MOST RECENT OCCURRENCE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/07/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WE HAVE TOYOTA PRIUS 2010 MODEL AND THERE HAS BEEN INCIDENCES IN THE PAST COUPLE OF MONTHS WHERE THE BRAKES HAVE NOT FUNCTIONED PROPERLY. ON DEC 7TH 2009 ON A TRAFFIC LIGHT SIGNAL MY CAR DESPITE APPLYING THE BRAKES KEPT ON MOVING AND ENDED UP HITTING ANOTHER CAR. MY CAR WAS DAMAGED BUT I JUST COULDN'T COMPREHEND THE REASON AS TO WHY THE CAR DIDN'T STOP. EVEN AFTER COUPLE OF WEEKS WHEN MY HUSBAND WAS DRIVING, WHILE WE WERE STOPPED AT THE TRAFFIC LIGHT, THE CAR KEPT ROLLING FORWARD. ALL WE COULD THINK WAS THAT MAY BE WE WERE NOT PRESSING THE BRAKES HARD ENOUGH, BUT SINCE OTHER PEOPLE HAVE COME OUT WITH SIMILAR PROBLEM WITH PRIUS, THE WHOLE THING IS MAKING SENSE TO US. I USE PRIUS REGULARLY WITH MY TWO YOUNG KIDS IN THE BACK BUT NOW I AM SCARED TO EVEN DRIVE IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/30/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS ACCELERATES WHEN IT HITS A POT HOLE WHILE SLOWING DOWN. THIS HAPPENS MORE WHEN THERE IS SNOW OR ICE ON THE ROAD. IN ICY CONDITIONS I AM SLOWING DOWN AND NOT PRESSING ON THE BRAKE, BUT IF IT HITS A POT HOLE -- A MOMENTARY LOSS OF CONTROL IS EXPERIENCE. IT SEEMS LIKE THE ELECTRIC BRAKE SWITCHES OFF AND HYDRAULIC BRAKES KICKS IN BECAUSE IT BRAKES HARDER ONCE BACK. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 5 MPH OVER RAILROAD TRACKS WITH HIS FOOT ON THE BRAKE PEDAL, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE DOES NOT OCCUR WHILE DRIVING OVER SMOOTH ROAD SURFACES. THE DEALER HAS NOT BEEN CONTACTED. NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 2000 AND THE CURRENT MILEAGE WAS 11000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Summary

MOMENTARY LACK OF BRAKING ON 2010 TOYOTA PRIUS BOUGHT SUMMER OF 09. HAS HAPPENED MANY TIMES. ALSO BRAKES GRAB ERRATICALLY JERKING THE CAR SEVERELY WHEN IN REVERSE. SAME PROBLEMS ARE NOTED BY MANY, MANY OWNERS ON PRIUSCHAT.COM FORUM.*TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,EQUIPMENT
Incident Date: 12/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

ISSUE WITH BRAKES OF PRIUS 2010. WE LOSE SOME CONTROL OF THE VEHICLE OR IT VEERS WHEN THE BRAKES ARE PUSHED SOMETIMES. IT HAPPENS VERY RARELY BUT WHEN WE PUSH THE BRAKE, THE CAR WILL SOMETIMES SEEMS TO SLOW, THEN ACCELERATE A COUPLE OF FEET BEFORE STOPPING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: WA1YD64B95N******
Summary

I HAVE A NEW 2010 TOYOTA PRIUS THAT I BOUGHT IN DEC 2009. I DID EXPERIENCE SOMETHING THAT SOUNDS SIMILAR TO THE BRAKE PROBLEM NOW BEING INVESTIGATED - A MOMENTARY LOSS OF BRAKE POWER WHILE GOING OVER A POTHOLED/BUMPY PATCH OF ROAD. IT WAS JUST FOR A MOMENT AND NO ACCIDENT RESULTED, BUT I AM WORRIED NOW THAT THE PROBLEM MIGHT NOT HAVE JUST BEEN A RANDOM FLUKE. SEPARATELY, I HAD ANOTHER STRANGE INCIDENT WITH THE CAR. BACKING OUT OF A PARKING SPACE, I HAD NOT YET HIT THE ACCELERATOR BUT THE CAR IMMEDIATELY JUMPED BACKWARDS AS THOUGH I HAD HIT THE GAS HARD. THE ONLY WAY PREVENT IT FROM BUCKING BACKWARDS WAS TO HIT THE BRAKE. I HAD TO SORT OF JOLT OUT OF THE PARKING SPACE BECAUSE THERE WAS NO IN BETWEEN OF NORMAL/SLOW ACCELERATION. ONCE I GOT OUT OF THE SPACE AND PUT THE CAR INTO DRIVE, IT WAS ACCELERATED NORMALLY. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I WANT TO COMPLAIN ABOUT THE BRAKING PROBLEM WITH MY TOYOTA PRIUS 2010 WHICH I PURCHASED IN NOVEMBER OF 2009. ON SEVERAL OCCASIONS, ABOUT 4 OR 5, THE BRAKES DON'T WORK WHEN GOING OVER A BUMP HITTING A POTHOLE AND THE CAR SLIDES FORWARD. THIS HAS HAPPENED WHILE SLOWING DOWN AT LIGHTS AND INTERSECTIONS. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

AT 8:00 AM THIS MORNING, I WAS DRIVING THROUGH A STREET AT A SPEED OF 20 MILES TO 30 MILES PER HOUR. SUDDENLY, THE CAR JUMPED A LITTLE PROBABLY HIT A SMALL POTHOLES OR BUMPS. I FELT LIKE THE CAR SURGED FORWARD OR MAY BE THE BRAKE DIDN'T RESPOND IMMEDIATELY. FORTUNATELY, NO OTHER CAR RIGHT IN FRONT OF ME AND THE CAR SPEED IS NOT VERY FAST. I WAS ABLE TO BRAKE IT AND SLOW DOWN. I HAVE CALLED THE DEALER AND THE SERVICE REPRESENTATIVE DOESN'T THINK IT IS A PROBLEM. LATER, I ALSO SENT A FAX TO TOYOTA US HEADQUARTER ASKING FOR HELP. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

2010 TOYOTA PRIUS PURCHASED ON JULY 31, 2009. BETWEEN 10 AND 12 TIMES SINCE PURCHASE DATE, WHEN APPLYING THE BRAKES SIMULTANEOUSLY WITH DRIVING OVER A BUMP OR ROUGH SECTION OF ROAD, THE CAR FELT AS THOUGH IT WAS ACCELERATING RATHER THAN BRAKING. THIS LASTED FOR ONE SECOND OR LESS BUT WAS FRIGHTENING. THE FIRST TIME I THOUGHT IT WAS MY IMAGINATION BUT IT OCCURRED ANOTHER 10 TIMES OR SO. IT ALWAYS OCCURS WHEN GOING OVER A BUMP. AS FAR AS I CAN RECALL, THE PAVEMENT WAS ALWAYS DRY. FORTUNATELY, THERE WAS NO ACCIDENT IN ANY OF THESE OCCURRENCES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN SEPTEMBER. I HAVE NOTICED THAT DURING THE FIRST FEW MINUTES OF DRIVING AFTER THE CAR HAS BEEN STARTED, IF I GO OVER A SPEED BUMP THE CAR IS MUCH MORE DIFFICULT TO BRAKE TO A STOP. AFTER THE CAR IS WARMED UP, THIS ISSUE GOES AWAY. THERE IS A SPEED BUMP I HAVE TO GO OVER ON MY WAY HOME FROM WORK AND HAVE EXPERIENCED THE PROBLEM CONSISTENTLY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

BRAKES SPORADICALLY GRAB AND MAKE SMOOTH BRAKING IMPOSSIBLE. THESE ARE UNEXPECTED AND INTERMITTENT. IT OCCURS MAYBE TEN PERCENT OF MY TRIPS. CONSEQUENCES ARE JOLTING STOP. NOTHING ALLEGEDLY CAN BE DONE TO CORRECT THE FAILURES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. ON A DAILY BASIS I DRIVE OVER TWO SEPARATE SPEED BUMPS ON THE STEEP DOWNHILL-INCLINE ENTRANCE TO MY OFFICE PARKING GARAGE, AT A LOW SPEED (ALWAYS LESS THAN 10 MPH). UPON GOING OVER EACH BUMP, MY BRAKES (WHICH ARE ENGAGED DUE TO THE STEEP DOWNHILL INCLINE) DISENGAGE BRIEFLY AND THEN RE-ENGAGE. SOMETIMES THE BRAKES ALSO MOMENTARILY DISENGAGE WHEN I AM CONTINUING DOWN THE RAMP IN THE PARKING GARAGE, EVEN IN THE ABSENCE OF A SPEED BUMP. THIS SEEMS TO HAPPEN MOST OFTEN WHEN I AM TURNING. EACH TIME THE BRAKES DISENGAGE, THE CAR SLIPS AND I FEEL IT IS NOT UNDER CONTROL. I HAVE TRIED TO AVOID THESE SYMPTOMS BY KEEPING MY SPEED EXTREMELY LOW IN THE PARKING GARAGE (5 MPH), BUT THAT ONLY WORKS SOMETIMES. THE "DATE OF INCIDENT" IS REALLY ON A DAILY BASIS EVERY DAY I DRIVE INTO WORK. THIS SYMPTOM HAS OCCURRED CONSISTENTLY SINCE I PURCHASED THE CAR IN JUNE, 2009 AND CONTINUES TO THIS DAY. THE BRAKE SYSTEM I AM REFERRING TO IS THE BRAKES THAT ARE ACTIVATED WHEN I DEPRESS THE BRAKE PEDAL WHILE DRIVING. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/21/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I PURCHASED A BRAND NEW 2010 TOYOTA PRIUS V ON SEPTEMBER 24, 2009. IT PERFORMED BEAUTIFULLY, AND WAS A REAL PLEASURE TO DRIVE. HOWEVER, A MONTH OR SO LATER, WITH THE CAR IN REVERSE, I STARTED BACKING OUT OF A PARKING PLACE AND IMMEDIATELY NOTICED AN UNUSUALLY INTENSE "REVVING" OF THE ENGINE. STARTLED, I IMMEDIATELY PRESSED ON THE FOOT BRAKE, RELEASING IT IN LITTLE STEPS UNTIL THE CAR WAS "INCHED" OUT OF THE PARKING PLACE. I THEN SHIFTED THE LEVER INTO "DRIVE" AND PROCEEDED ON MY WAY QUITE NORMALLY WITHOUT ANY FURTHER PROBLEM WHATSOEVER. IN THE ENSUING MONTHS, THIS STRANGE PHENOMENON HAS ONLY REPEATED ITSELF TWO MORE TIMES OUT OF HUNDREDS OF BACKOUTS FROM PARKING SLOTS. THERE HAS BEEN NO OTHER CIRCUMSTANCE IN WHICH THIS SEVERE " REVVING" HAS RE-OCCURRED. IN THE AFOREMENTIONED THREE CASES, I HAD NO RECOLLECTION WHATSOEVER OF PRESSING THE FOOT THROTTLE, AND THEREFORE HAVE PRESUMED THAT THE PROBLEM IS IN THE ELECTRONICS OR SOFTWARE, RATHER THAN IN THE FLOOR THROTTLE MECHANICS. IN EVERY OTHER RESPECT SO FAR, MY 2010 TOYOTA PRIUS V HAS PERFORMED PERFECTLY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

ON FEB. 3, 2010 THE BRAKES IN MY 2010 PRIUS FAILED ON SUDDEN APPLICATION AND THE PEDAL WENT ALL THE WAY TO THE FLOOR. I SWERVED RIGHT TO AN OPEN LANE, REAPPLIED THE BRAKES AND THIS SECOND APPLICATION WAS SUCCESSFUL AND SLOWED THE CAR. EVENT TOOK PLACE GOING 47 MPH ON CREST OF HILL WHEN CAR IN FRONT BRAKED SUDDENLY, AND I WENT FROM ACCELERATION TO SUDDEN BRAKING. PRIOR TO THIS EXPERIENCE I HAD MADE TWO COMPLAINTS TO MY LOCAL DEALER BECAUSE THE BRAKES OCCASIONALLY GRABBED VIOLENTLY WHEN I WAS BACKING OUT OF A PARKING SPACE. THE DEALER COULD NOT REPLICATE THIS ACTION, SO I JUST PUT UP WITH IT. THE DEALER NOW HAS MY CAR AND HAS PROVIDED A RENTAL CAR AT MY REQUEST. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN TRAVELING FORWARD OVER UNEVEN, BUMPY PAVEMENT, POT HOLES, OR SPEED BUMPS AND APPLYING THE BRAKES AT THE SAME TIME THE CAR SUDDENLY ACCELERATES VERY STRONGLY. THE ACCELERATION HAPPENS EVEN THOUGH YOU ARE PRESSING ON THE BRAKE PEDAL AND YOUR FOOT IS COMPLETELY OFF THE ACCELERATOR. THE SUDDEN ACCELERATION IS SO STRONG THAT IT NEARLY JERKS THE STEERING WHEEL OUT OF YOUR HAND. THIS INCIDENT HAS HAPPENED ONCE WHEN MY WIFE WAS DRIVING THE CAR AND THREE TIMES WHEN I HAVE BEEN DRIVING. IT ALMOST FEELS LIKE THE BRAKES STOP WORKING FOR A SECOND OR TWO AND THE CAR ACCELERATES BY ITSELF. WHEN IT HAPPENS IT IS QUITE STARTLING. I TOOK THE CAR TO THE DEALER AND THEY SAID NOTHING WAS WRONG WITH IT. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE LOOKED INTO. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

MY 2010 PRIUS HAS TROUBLE BRAKING WHEN I'M TRAVELING AT SLOW SPEEDS OVER UNEVEN OR SLIPPERY SURFACES. IT'S AS IF THE BRAKES LOSE TRACTION/SLIP. I FIRST REPORTED THIS PROBLEM TO TOYOTA IN OCTOBER 2009. I SENT EMAILS AND PLACED PHONE CALLS AND BROUGHT IT TO THE DEALERSHIP REPEATEDLY. THEY SAY THEY WERE UNABLE TO REPLICATE THE PROBLEM AND CAN'T FIX IT TILL THEY REPLICATE IT. THEY HAVE NO SOLUTIONS FOR ME. I CALLED TOYOTA TODAY AND THEY SAID THEY DID NOT REFER MY COMPLAINT TO NHTSA...EVEN THOUGH I FILED IT WITH TOYOTA MONTHS AGO. THEY SAY ITS NOT THEIR RESPONSIBILITY TO SHARE MY COMPLAINT WITH THE GOVERNMENT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/27/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS - PURCHASED IN NOV 2009. CAR JUMPS FORWARD WHEN APPLYING BRAKE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WE HAVE A NEW 2010 TOYOTA PRIUS TYPE IV THAT MY WIFE DRIVES. SEVERAL TIMES NOW SHE HAS EXPERIENCED PROBLEMS WITH THE BRAKING SYSTEM; WHEN SHE APPLIED THE BRAKES THE CAR LUNGED FORWARD AND THEN SHE HAD TO APPLY THE BRAKES REALLY HARD IN ORDER TO GET IT TO STOP. THIS OCCURRED SEVERAL TIME UPON HITTING A BUMP, BUT IT HAS ALSO OCCURRED ON A SMOOTH SURFACE ROAD. WE OBTAINED THIS NEW CAR IN SEPTEMBER 2009; SO THE FREQUENCY OF THIS PROBLEM IS PRETTY HIGH. WE UNDERSTAND THAT OTHERS ARE EXPERIENCING THIS SAME PROBLEM... WE WOULD LIKE TO CONFIRM AND COMPLAIN THAT WE TOO ARE EXPERIENCING THESE SAME PROBLEM WITH OUR PRIUS. WE HAVE CALLED THE LOCAL CAR DEALER WHERE WE PURCHASED THE VEHICLE, THEY ARE UNAWARE OF THIS PROBLEM AND OFFERED TO DO NOTING ABOUT IT. WE ALSO TRIED TO CALL THE TOYOTA EXPERIENCE CENTER BUT THE 800 NUMBER WAS OVER RUN WITH CALLS AND STATED THAT THEY COULD NOT PROCESS OUR CALL DUE TO HIGH CALL VOLUME. AT THIS POINT I AM VERY CONCERNED FOR THE SAFETY OF THOSE IN THE CAR AND THOSE WHO MAY BE STRUCK SHOULD WE EXPERIENCE THIS PROBLEM AT A CRITICAL MOMENT IN STOPPING THE VEHICLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JF1SF63591G******
Summary

I OWN A 2010 TOYOTA PRIUS, PURCHASED IN OCTOBER OF 2009. I CONTACTED THE DEALER ABOUT SLIPPAGE WHEN BRAKING AND THEY WERE NOT HELPFUL. WHEN THE BRAKES ARE APPLIED, THE CAR DOES NOT STOP BUT FEELS LIKE IT IS SLIPPING AND YOU NEED TO REAPPLY THE BRAKES. I CONTACTED TOYOTA ABOUT THIS PROBLEM AND THEY DID NOT RESPOND. I HAVE NOW RECONTACTED THE DEALER AND THEY TOLD ME TO WAIT TO HEAR BACK FROM THEM. THEY HAVE NOT OFFERED TO LOAN ME A CAR UNTIL THIS PROBLEM IS RESOLVED. I AM DEEPLY DISAPPOINTED BY TOYOTA AND THE DEALERSHIP. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS, WHICH HAS EXPERIENCED THE BRAKE DELAY PROBLEM THAT I READ ABOUT IN THE NEWS TODAY. IT HAS HAPPENED APPROXIMATELY 3 TIMES SINCE I PURCHASED THE CAR IN NOVEMBER 2009. I PRESSED ON THE BRAKE, AND THE CAR DID NOT SLOW IMMEDIATELY. EACH TIME THERE WAS A MOMENTARY DELAY, WHICH FRIGHTENED ME. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL*THE CONTACT OWNS A 2010 PRIUS. WHILE DRIVING APPROXIMATELY 5 MPH ON UNEVEN PAVEMENT THE VEHICLE LUNGED FORWARD AND SHE WAS FORCED TO ENGAGE THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE FAILURE OCCURRED 10 TIMES PRIOR TO HAVING IT DIAGNOSED BY THE DEALER. THE DEALER STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 4. THE CURRENT MILEAGE WAS 3,800. UPDATED 03/12/10. *LJ THE CONSUMER STATED THE DEALER FIX THE PROBLEM AS SOON AS THE RECALL WAS ANNOUNCED. UPDATED 07/13/10*JB

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHILE DRIVING MY 2010 TOYOTA PRIUS, I NOTICE THAT AT TIMES THE CAR FAILS TO BRAKE ADEQUATELY. THIS HAPPENS WHEN BRAKING OVER UNEVEN PAVEMENT. THE FEELING IS AS IF THE CAR SPEEDS UP A LITTLE. IT'S DISCONCERTING. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

CONFIRMATION OF BRAKE ISSUE WITH PRIUS. CAR BRIEFLY ACCELERATES ON ROUGH PATCHES OR GOING OVER POTHOLES WHEN USING BRAKE. NO ACCIDENTS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE ENGAGING THE BRAKE PEDAL DRIVING APPROXIMATELY 20 MPH OVER A POTHOLE, THE BRAKES TEMPORARILY FAILED TO FUNCTION. THE FAILURE OCCURRED WHENEVER HE DROVE OVER ROUGH ROAD SURFACES. THE DEALER STATED THAT WHEN A FIX BECOMES AVAILABLE THEY WOULD NOTIFY HIM. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 4,000. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/13/2009
Crash: No
Fire: No
Summary

BRIEF BRAKING INTERRUPTION ON WET, UNEVEN PAVEMENT. 5 - 6 INCIDENTS FROM NOV THROUGH JAN - 2010 PRIUS BOUGHT AT THE END OF OCT 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Summary

I LIKE MANY OTHERS HAVE HAD SKIDDING AND NON-RESPONSIVENESS WHEN I HIT THE BRAKES ON THE 2010 PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

I CURRENTLY OWN A 2010 TOYOTA PRIUS AND OVER THE PAST FEW MONTH I'VE NOTICED A MOMENTARY LOSS IN MY BRAKING WHEN TURNING CORNERS OR COMING TO A STOP. I'M ALITTLE CONCERN THAT THIS MIGHT BE A DEGENERATIVE ISSUE THAT MAY CAUSE A SERIOUS ACCIDENT AT HIGH SPEEDS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/06/2009
Crash: No
Fire: No
Summary

I HAVE NOTICED AN ISSUE WITH THE BRAKES IN MY 2010 PRIUS (IV) PURCHASED IN LATE AUGUST 2009 FROM WELLESLEY TOYOTA IN WELLESLEY, MA. I HAVE NOTICED AN ODD PULSING IN THE BRAKES, MUCH LIKE THE FEELING OF ALB SYSTEM KICKING IN. THE CAR SEEMS TO CONTINUE MOVING RIGHT THROUGH MY BRAKING. I SOMETIMES HAVE TO THEN SLAM THE BRAKES TO MAKE THE CAR STOP. THIS IS USUALLY TAKING PLACE AS I AM SLOWING TO A STOP SIGN OR LIGHT -- AND FREQUENTLY WHEN I'M GOING DOWNHILL. I HAD THOUGHT IT HAD SOMETHING TO DO WITH THE SWITCH BETWEEN GAS & ELECTRIC POWERING BUT I CAN'T BE SURE OF THAT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS WON'T STOP ON ROUGH OR ICED UP ROADS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/10/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS, WHICH WAS PURCHASED IN MAY HAS HAD THE VERY BRAKE ISSUES THAT ARE BEING REPORTED. WHEN A BUMP IS HIT, THE CAR JERKS FORWARD QUITE UNEXPECTEDLY WHEN THE BRAKES ARE APPLIED. I THOUGHT IT WAS JUST MY IMAGINATION OR THAT I HIT A SLICK SPOT, BUT IT HAS HAPPENED MANY TIMES. THE FACT THAT TOYOTA KNEW ABOUT THIS AND HID IT FROM THE FIRST PRIUS OWNERS IS UNBELIEVABLE. SINCE THEY HAVE BEEN FIXING IT ON NEWER MODELS AND DID NOT TELL OWNERS OF THE FIRST ONES OFF THE PRODUCTION LINE T, I THINK A CLASS ACTION LAW SUIT SHOULD BE UNDERTAKEN. I AM VERY ANGRY AND WOULD LIKE SOME MECHANISMS FOR GETTING RID OF THIS CAR, GIVEN TOYOTA'S DECEPTION. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS LOOSING BRAKING POWER FOR SHORT PERIOD OVER A BUMP. CAN REPEAT IT CONSISTENTLY OVER THE SAME AREA ON THE STREET VERY CLOSE TO MY WORKING PLACE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

BRAKES ARE TERRIBLE. VEHICLE COMPUTER CAUSES BRAKES TO UNLOAD WHEN GOING OVER VERY ROUGH ROAD OR POTHOLES. IF STOPPING JUST BEHIND TRAFFIC, COLLISION IS ALWAYS IMMINENT. BRAKES ARE ALSO EXTREMELY SENSITIVE, ESPECIALLY AT LOW SPEEDS. WHILE TRYING TO FEATHER THE BRAKES WHILE BACKING OUT OF A PARKING SPACE (FOR INSTANCE) THE COMPUTER SEEMS TO TELL THE BRAKES TO FULLY CLAMP DOWN WITHOUT APPLYING ADDITIONAL FORCE TO THE BRAKE PEDAL. THIS CAUSES A LURCHING MOTION AS OPPOSED TO A SMOOTH BACKUP AT IDLE SPEED. ALSO, WHEN COMING TO A STOP, THE SLOWER YOU GO, THE MORE SENSITIVE THE BRAKING BECOMES SUCH THAT YOU ARE TRYING TO NOT OVER-APPLY THE ALREADY SENSITIVE BRAKES YOU INEVITABLY END UP STOMPING ON THEM AT THE LAST MINUTE BECAUSE THE AMOUNT OF TRAVEL FROM ZERO TO FULL BRAKING IS MINISCULE. I HAVE OWNED ALL THREE GENERATIONS OF PRIUS. THE FIRST HAD BRAKES THAT WERE UNUSUAL DUE TO THE REGENERATIVE SYSTEM, BUT THEY HAD ACCEPTABLE AMOUNT OF PEDAL TRAVEL AND WERE NOT A PROBLEM. THE SECOND GENERATION'S BRAKES WERE MUCH IMPROVED OVER THE FIRST EDITION AND THEY FELT ALMOST LIKE NORMAL BRAKES. BUT THIS THIRD GENERATION'S BRAKES ARE ABSOLUTELY HIDEOUS! I COMPLAINED ABOUT THEM TO THE DEALER ABOUT A MONTH AGO AND THEY SAID THEY WERE NORMAL AND THAT ALL PRIUS BRAKES WERE LIKE THAT. THAT DOESN'T MAKE IT RIGHT! I AM GLAD ALL THIS PUBLICITY HAS VINDICATED MY ASSERTIONS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

BRAKING SYSTEM. I NOTICE THAT AS I PULL UP TO A STOP SIGN WHILE DRIVING, I APPLY THE BRAKES LIGHTLY TO SLOW DOWN GRADUALLY. I HAVE NOTICED MULTIPLE TIMES THAT WHEN I HIT A BUMPY SPOT OR A POTHOLE, THE CAR LOSES IT BRAKING CAPACITY. I MASH THE BRAKE DOWN HARDER TO SLOW DOWN IF NECESSARY AND THEN IT WORKS FINE. I DON'T KNOW IF IT IS RELATED TO THE CAR'S ABILITY TO ABSORB KINETIC ENERGY AND RECHARGE THE HYBRID BATTERY OR WHAT. I ALSO NOTICED ONE DAY WHEN IT BEGAN TO SNOW HEAVILY, THE ROADS WERE VERY SLIPPERY AND I ALMOST SKIDDED OFF THE ROAD AS I APPLIED THE BRAKES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I BOUGHT A 2010 PRIUS IN OCTOBER 2009. I BROUGHT THE PRIUS BACK TO THE DEALER, STEVENSON TOYOTA, FOR A PROBLEM THAT WOULD OCCUR WHEN THE VEHICLE BRAKE WAS COMPLETELY DEPRESSED AND THE TRACTION CONTROL LIGHT WOULD COME ON. I ALSO MENTIONED THAT WHEN I WOULD HIT A BUMP OR DRIVE ON ICE, IT DID NOT SEEM THAT THE VEHICLE WOULD STOP PROPERLY AND THAT WHEN HITTING A BUMP, THE VEHICLE WOULD SEEM TO "LURCH FORWARD". THE DEALER SAID THIS WAS A SAFETY ASPECT OF THE VEHICLE AND WAS NORMAL OPERATION. A FEW WEEKS LATER, I CALLED THE DEALER AGAIN TO REITERATE MY CONCERNS ABOUT THE BRAKING PROBLEM AND THE LURCHING FORWARD WHEN HITTING A BUMP, THEY AGAIN REPEATED THAT IT WAS A SAFETY MEASURE NEW ON THE 2010 PRIUS MODELS. NOW THAT THE RECALL IS OUT, I AM SKEPTICAL ON THE VALIDITY OF THEIR STATEMENTS SAYING THAT IT WAS A NEW 2010 SAFETY FEATURE. MY WIFE WHO ALSO DRIVES THE VEHICLE DOES NOT FEEL SAFE DRIVING IN THE SNOW BECAUSE OF THE FEEL OF THE BRAKES WHEN ATTEMPTING TO STOP. I BOUGHT THE CAR FOR HER BUT NOW DRIVE IT MORE BECAUSE SHE DOES NOT FEE SAFE IN THE VEHICLE. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I TOO HAVE NOTICED A STRANGE FEELING OF SPEEDING UP INSTEAD OF SLOWING DOWN WHEN DRIVING OVER A LARGE BUMP ON A STREET IN MY 2010 PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND HAVE EXPERIENCED SEVERAL TIMES THE BRAKING FAILURE PROBLEMS RECENTLY DISCUSSED IN THE NATIONAL MEDIA ON SNOW AND ICE AND ON ROUGH ROAD SURFACES. THIS HAS HAPPENED SEVERAL TIMES DURING THE WINTER WEATHER SEASON PARTICULARLY ON SNOW AND ICE. I PURCHASED MY PRIUS IN JULY 2009. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

WHILE APPROACHING A STOP SIGN AT A PARTICULAR INTERSECTION WITH A BUMP AND POTHOLE JUST BEFORE THE STOP AREA AT APPROX 30MPH, CAR MOMENTARILY LOSES BRAKING POWER WHEN PASSING OVER BUMP AND POTHOLE. I CAN REPLICATE THIS ISSUE EVERY TIME I APPROACH THIS INTERSECTION, AND IT HAS HAPPENED SEVERAL TIMES SINCE WE BOUGHT THE CAR IN 8/09. PROBLEM WAS REPORTED TO DEALER IN SEPTEMBER, AND WE WERE TOLD THERE WAS NO ISSUE WITH THE BRAKES ON THE VEHICLE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE A 2010 PRIUS, WHICH I PURCHASED IN AUGUST 2009. I NOTICED WHEN I APPLY THE BRAKES IF I AM AT A POTHOLE,OR UNEVEN ROAD, THERE IS A "SLIGHT" PAUSE BEFORE THE BRAKES ENGAGE AND STOP THE CAR. THIS HAS OCCURRED AT LEAST 50 TIMES SINCE I PURCHASED THE CAR. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

TOYOTA PRIUS 2010 - I HAVE EXPERIENCED IRREGULARITIES WITH MY BRAKES SINCE I PURCHASED THIS CAR ON DECEMBER 28, 2009. I ATTRIBUTED IT TO MY LACK OF EXPERIENCE DRIVING A CAR WITH ANTI-LOCK BRAKES. HOWEVER, I NOW BELIEVE THAT THESE PROBLEMS ARE RELATED TO THE CURRENT INVESTIGATION OF PRIUS BRAKES. TWO THINGS HAPPEN: (1) SEVERAL TIMES WHEN I PLACE MY FOOT ON BRAKE TOO HARD, THE CAR PROPELS FORWARD, (2) UNDER SLICK CONDITIONS AND I PRESS THE BRAKES, THE BRAKES TAKE TOO LONG TO RESPOND AND THE CAR CONTINUES TO MOVE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A5******
Summary

2010 TOYOTA PRIUS PURCHASED APRIL 2009. REPORTED TO DEALER SHORTLY AFTER PURCHASE THAT ANTILOCK BRAKE SYSTEM RELEASES BRAKES AND LUNGES CAR FORWARD IF TIRES ENCOUNTER UNEVEN SURFACE (E.G., POTHOLE) WHILE BRAKING. OCCURRENCE HAS RESULTED IN MISSING STOP SIGNS, BUT NO ACCIDENT TO DATE. TOYOTA DEALERSHIP REPORTED THAT THIS WAS NORMAL OPERATION DESPITE MY CALLING THE DEALERSHIP ON TWO SEPARATE OCCASIONS. *TR

02/04/2010
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

IS ANYONE LOOKING INTO THE HEADLIGHT PROBLEM WITH THE 2010 PRIUS MODEL V. I MADE A COMPLAINT TO TOYOTA AND NOTHING RESULTED. THE LOW BEAMS ONLY EXTEND ABOUT 40 FEET, SO THAT YOU CAN ONLY SAFELY TRAVEL ABOUT 30 MPH WITH LOW BEAMS OR OUTRUN YOUR VISION. THERE IS A "CURTAIN" EFFECT. OBVIOUSLY, ONE HAS TO TRAVEL FASTER THAN 30 MPH. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A 2010 PRIUS V VEHICLE. EVERY TIME I APPROACH A STOP SIGN THAT HAS A FAIRLY DEEP TRANSVERSE RUT IN THE PAVEMENT IN FRONT OF IT, MY HEAD SNAPS BACK AS THE CAR LURCHES FORWARD. THIS APPEARS TO BE THE MOMENTARY LOSS OF BRAKING THAT IS IN THE NEWS FOR THE 3RD GENERATION PRIUS. IT IS EXTREMELY REPEATABLE...IT HAPPENS EVERY TIME. THE DATE BELOW IS ONLY THE MOST RECENT TIME I'VE DRIVEN ON THAT ROAD. I HAVE NOT HAD AN ACCIDENT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/12/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

ON DECEMBER 12, AT APPROXIMATELY 6:15 PM WHILE TRAVELING EAST BOUND ON I-30 NEAR DOWNTOWN DALLAS, I REAR ENDED THE CAR IN FRONT OF ME. I WAS TRAVELING AT APPROXIMATELY 12 MPH AND THE ROADS WERE DRY. I WAS NOT TAIL GATING THE CAR IN FRONT OF ME. THE CAR IN FRONT OF ME WAS CUT OFF AND HE IMMEDIATELY HIT HIS BRAKES. I DID THE SAME. MY CAR BEGAN TO BUCK AND JUMP AND I HIT THE CAR IN FRONT OF ME CAUSING OVER $10,000 WORTH OF DAMAGE TO MY 2010 TOYOTA PRIUS. MY CAR WAS TOWED AND REPAIRED BY TOYOTA OF DALLAS. I REPORTED THE INCIDENT TO THE DEALERSHIP AS WELL AS TO STATE FARM. THE DEALERSHIP HAS TOLD ME OVER AND OVER AGAIN THAT THERE ARE NO PROBLEMS WITH THE BRAKES IN MY VEHICLE. THEY CLAIM I MUST HAVE BEEN TRAVELING TOO FAST OR TOO CLOSE TO THE VEHICLE IN FRONT OF ME. I WAS NOT ISSUED A CITATION BY THE SHERIFF. MY AIR BAGS DID NOT DEPLOY AS I WAS TRAVELING AT APPROXIMATELY 12 MPH. I CONTINUED TO COMPLAIN TO TOYOTA ABOUT THE BRAKES AND THEY SENT AN ENGINEER TO EXAMINE MY VEHICLE ON TUESDAY, FEBRUARY 2 WHO AGAIN TOLD ME THAT THERE WERE NO ISSUES WITH MY BRAKES. THE VERY NEXT DAY, THE NTSB BEGAN AN INVESTIGATION INTO THE BRAKES, AND THIS MORNING, FEBRUARY 4 (2 DAYS AFTER THE ENGINEER INSPECTED MY VEHICLE) TOYOTA ANNOUNCES THAT THERE ARE ISSUES WITH THE BRAKING SYSTEM IN MY VEHICLE. I CONTINUE TO EXPERIENCE THE SAME ISSUES WITH MY BRAKES. I AM AFRAID TO CONTINUE TO DRIVE THE VEHICLE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

MOMENTARY BRAKE FAILURE ON 2010 PRIUS, HAS OCCURRED ON NUMEROUS OCCASIONS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

SEVERAL TIMES SINCE I PURCHASED MY 2010 TOYOTA PRIUS ON DEC. 23RD 2009, I'VE EXPERIENCED MOMENTARY LOSS OF BRAKE CONTROL WHILE BRAKING. IT HAPPENS FOR LIKE A SPLIT SECOND THEN RETURN TO NORMAL. I HAVEN'T NOTICED ANY CONNECTION BETWEEN WHEN IT HAPPENS AND ROUGH ROAD SURFACES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

BRAKING FAILURE ON 2010 PRIUS ON ROUGH OR UNEVEN DRIVING SURFACES. NO FIX HAS BEEN ATTEMPTED OR MADE. THIS IS ANOTHER EXAMPLE OF THE WIDELY REPORTED PROBLEM IN THE 2010 PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

FROM A DEAD STOP, MOVING FORWARD OR IN REVERSE, BRAKES WILL LOCK OR GRAB & WILL NOT RELEASE EASILY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING AT SPEEDS OF LESS THAN 20 MPH IN OVERCAST WEATHER CONDITIONS AND APPROACHING A STOP SIGN AT A BUSY INTERSECTION, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE PROCEEDED WITH CAUTION THROUGH THE INTERSECTION. THE DEALER WAS CONTACTED AND STATED THAT THEY NEVER HEARD OF ANY SIMILAR FAILURES. THERE WERE NO RECALLS OR REPAIRS MADE TO THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 1,400. UPDATED 03/18/10 *BF UPDATED 05/12/10.*JB

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

WE PURCHASED OUR TOYOTA 2010 PRIUS V MODEL IN JANUARY 9, 2010. DURING THE FIRST WEEK OF DRIVING WE NOTICED THAT IF WE APPLY BRAKE WHILE TURNING LEFT IT WILL SKIT FORWARD JUST MISSING THE DITCH IN OUR DRIVE WAY OR OFF SHOOTING IN THE TRAFFIC LIGHT CROSSING THE MEDIAN. THESE INCIDENTS WERE REPORTED TO THE LOCAL TOYOTA DEALER AND THE DEALER TECH INFORMED US THAT PRIUS IS NOT IN RECALL AND WHEN THEY TEST DRIVE THEY DO NOT FIND ANYTHING WRONG. WELL, WE SAID THAT IT DOES NOT APPEAR EVERY TIME BUT IT DOES VERY OFTEN. THEIR EXPLANATION WAS THAT IT MAY BE BECAUSE OF THE SNOW AS IT IS WINTER AND BEING MICHIGAN ROADS NOT CLEARED ON TIME. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKES ON 2010 TOYOTA PRIUS DO NOT WORK PROPERLY WHEN BACKING UP. DEALER CHECKED BRAKES AND COULD NOT FIND A PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

PRIUS 2010, PURCHASED JULY, 2009, DCH TOYOTA, MAMAROCECK, NY. BRAKING PROBLEMS SINCE PURCHASE: BRAKES DISENGAGE, CAR JUMPS, STEERING WHEEL NEEDS TO BE CONTROLLED - WHILE GOING OVER A BUMP, POTHOLE OR ICE. IN ORDER TO ACCOMMODATE TO THIS DEFECT I MUST DRIVE CAR CAREFULLY AND SLOWLY. THIS OCCURS REGULARLY ON ROUTINE DRIVES IN THE METROPOLITAN AREA. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

SO THIS IS REGARDING THE 2010 PRIUS I RECENTLY PURCHASED. I BOUGHT THE CAR IN AUGUST OF 2009. THE ONLY PROBLEM I HAVE IS WITH THE BRAKES. SOMETIMES WHEN I HIT A BUMP OR POTHOLE IN THE ROAD, AND I'M STEPPING ON THE BRAKES, I FEEL A SUDDEN ACCELERATION EVEN THOUGH I DO NOT STEP ON THE GAS PEDAL. IF I KEEP MY FOOT ON THE PEDAL I WILL STOP EVENTUALLY, BUT THE SUDDEN ONSET OF ACCELERATION IS QUITE SCARY. THIS HAPPENS FROM TIME TO TIME AND I CAN NEVER PREDICT IT. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKES FAIL ENTIRELY WHEN THE CAR GOES OVER A SMALL BUMP OR CREASE IN THE ROAD. ITS OBVIOUS (NOW) THAT THE DEALERSHIP WAS AWARE OF THIS AND TRIED TO COVER IT UP, AS THEIR IMMEDIATE RESPONSE WAS THAT IT WAS NORMAL AND WAS JUST THE ABS GRIPPING (THEY DIDN'T EVEN WANT TO WRITE MY COMPLAINT ON MY SERVICE REPORT), DESPITE MY REPEATED ASSERTIONS THAT I AM WELL AWARE OF THE DIFFERENCE BETWEEN ABS GRIPPING AND NO BRAKES. BRAKES FAILED ON 3 OCCASIONS BEFORE THE VEHICLE EVEN HAD 4,000 MILES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

2010 PRIUS WHEN DRIVEN OVER POTHOLE WHILE BRAKING SEEMS TO SURGE FORWARD UNTIL THE WHEELS HAVE PASSED THE POTHOLE. THEN BRAKES SEEMS TO CATCH AND PERFORM NORMALLY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED WHILE BRAKING AT SPEEDS OF LESS THAN 15 MPH AND GOING OVER A POTHOLE AND RAILROAD TRACKS THE BRAKES WOULD INTERMITTENTLY HESITATE TO FUNCTION PROPERLY. WITHIN MOMENTS, THE BRAKES WOULD RESPOND NORMALLY. ON A SEPARATE OCCASION, WHILE TRAVELING IN SNOWY CONDITIONS AT SPEEDS OF UNDER 30 MPH, SHE ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND IT WOULD NOT ENGAGE. THE VEHICLE DID NOT SLIDE; HOWEVER, THE BRAKES DID NOT ENGAGE AND SHE PROCEEDED TO CRASH INTO A CURB CAUSING MODERATE DAMAGE TO THE FRONT PASSENGER'S SIDE TIRE AND RIM. THERE WAS ALSO A LOUD GRINDING NOISE COMING FROM THE VEHICLE AFTER THE CRASH OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE SHE WAS AWAITING REPAIRS. THERE WERE NO RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 1200.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

2 WEEKS AFTER PURCHASING A 2010 PRIUS (DECEMBER 2009) I WAS SLOWING DOWN TO MAKE A TURN AND WHILE BRAKING I HIT A SMALL POTHOLE IN THE ROAD MY CAR LUNGED FORWARD. AT FIRST I THOUGHT I HAD BEEN REAR-ENDED BUT LOOKED AND SAW THAT THE NEAREST CAR WAS A GOOD 20 FEET BEHIND ME. THE SAME THING HAPPENED TO ME AGAIN LAST WEEK (WEEK OF FEBRUARY 1). THIS TIME I WAS BRAKING FOR A STOPLIGHT WHEN THE CAR HIT A BUMP IN THE ROAD AND AGAIN LUNGED FORWARD. THE LUNGING IS QUICK BUT VERY NOTICEABLE. I HAVE CHANGED MY DRIVING HABITS IN THE HOPES THAT I WON'T REAR-END SOMEONE. I HAVE NOT CALLED IN TO THE DEALERSHIP ABOUT THIS BUT DID FILL OUT A SATISFACTION SURVEY FROM TOYOTA YESTERDAY THAT I GOT DUE TO THE PURCHASE OF THE CAR AND INCLUDED THESE PROBLEMS IN THAT SURVEY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS II--PURCHASED AUGUST 2009. ON JANUARY 23, 2010 I CRASHED MY VEHICLE INTO A CAR THAT HAD STOPPED IN FRONT OF ME. I APPLIED THE BRAKES BUT WAS UNABLE TO STOP THE CAR BEFORE IT HIT THE CAR IN FRONT OF ME. I AM CONTACTING YOU BECAUSE I BELIEVE THE BRAKE ISSUES WITH THE 2010 PRIUS MAY HAVE BEEN A CONTRIBUTING FACTOR IN THE CRASH. IN THE 5 MONTHS THAT I OWNED THE CAR I REMARKED THAT THE BRAKES DID NOT SEEM TO FUNCTION LIKE ABS BRAKES ON OTHER CARS THAT I HAD DRIVEN. I CHALKED IT UP TO THE FACT THAT CAR WAS NEW TO ME AND HAD MANY FEATURES THAT WERE DIFFERENT FROM A TRADITIONAL CAR. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS BRAKE ISSUE. WE ARE EXPERIENCING A MOMENTARY LOSS OF BRAKING CAPABILITY WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE, POTHOLE OR BUMP. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/30/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WITH OUR 2010 TOYOTA PRIUS, MY WIFE HAD AN ACCIDENT WHERE THE VEHICLE SLID INTO A SNOW BANK WITHIN 1 BLOCK OF OUR HOME. JUST PRIOR TO THIS, I NOTICED THAT THE VEHICLE'S ANTI-LOCK BRAKE DID NOT SEEM TO FUNCTION PROPERLY. I USED TO WORK FOR GENERAL MOTORS IN MICHIGAN AND KNOW THE SOUND THAT COMES FROM WORKING ANTI-LOCK BRAKES. THE ANTI-LOCK BRAKES USED TO WORK EARLIER IN 2009...I HAD TO STOP ON A WET PAINT STRIPE AND THE ANTI-LOCKS MADE THE DISTINCTIVE RATCHETING SOUND. IN DECEMBER 2009, THAT SOUND AND THE LOSS OF BRAKING TRACTION WAS EVIDENT. NOT UNTIL I SEE THAT THERE IS NEWS IN THE MEDIA RECENTLY ABOUT THE PRIUS DID I THINK TO LODGE A COMPLAINT. THIS ACCIDENT CAUSED ME (AND MY INSURER) $1,024 IN DAMAGE TO OUR FRONT BUMPER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/07/2010
Crash: No
Fire: No
Summary

AT 10MPH ON THE FREEWAY, MY 2010 PRIUS HESITATED TO BRAKE PROPERLY AND AS A RESULT MY LEFT FENDER MADE CONTACT WITH THE VEHICLE IN FRONT OF ME. AS RESULT, MY INSURANCE INCREASED, I HAD TO PAY $500 DEDUCTIBLE TO REPAIR MY BUMPER. THE BACK BRAKES HAVE SQUEAKED GOING IN REVERSE SINCE PURCHASE IN NOVEMBER 2009. *TR

02/04/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. SOMETIMES, PARTICULARLY WHEN I'M DRIVING OVER BUMPS, APPLYING THE BRAKE ACTUALLY CAUSES THE VEHICLE TO NUDGE FORWARD INSTEAD OF SLOWING DOWN. ONCE I HAVE CLEARED THE BUMPS, THE BRAKES THEN TAKE EFFECT. THE PROBLEM IS THAT THE CAR MAY NOT ACTUALLY SLOW DOWN FOR AN EXTRA 10 TO 20 FEET. THERE WAS ONE INCIDENT WHERE THIS HAPPENED NEAR A CROSSWALK WHERE PEOPLE WERE CROSSING THE ROAD. THE CAR STOPPED IN TIME, BUT THIS COULD HAVE EASILY TURNED TRAGIC. TOYOTA HAS SAID NOTHING ABOUT THIS AND DON'T THINK THERE IS ANYTHING WRONG WITH THE CAR. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Summary

PRIUS 2010 SLOW BRAKING. I THOUGHT IT WAS JUST ME BUT NOW I FOUND OUT THE BRAKING IS RATHER SLOW AND A LOT OF OTHERS FEEL THE SAME WAY. I HAVE TO ADJUST MY BRAKING WHEN I SWITCH CARS WITH MY WIFE AND HAVE TO EXTRA CAREFUL WHEN I SWITCH BACK TO PRIUS. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN BRAKING AT LOWER SPEEDS AND TRAVELING OVER A TRANSITION (MANHOLE COVER, PAVEMENT BREAK), THE CAR WILL ACT AS THOUGH THE BRAKES LOSE GRIP FOR A SECOND, THEN REGAIN STOPPING POWER. I HAVEN'T HIT ANYTHING, BUT IT'S BEEN UNSETTLING. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WE HAVE BEEN EXPERIENCING, INTERMITTENTLY, THE EXACT PROBLEM DESCRIBED IN RECENT NEWS ACCOUNTS ABOUT THE MOMENTARY FAILURE OF ANTI-LOCK BRAKES ON THE 2010 TOYOTA PRIUS. WHEN BRAKING ON A ROUGH OR SLICK SURFACE, SUCH AS THERMOPLASTIC LANE OR CROSSWALK MARKINGS, THE CAR FEELS LIKE IT'S SURGING FORWARD. WE BELIEVE IT IS NOT SO MUCH AN ACTUAL SURGING AS IT IS THE MOMENTARY ABSENCE OF LOSS OF BRAKING, BUT IT FEELS LIKE THE CAR IS A BIT OUT OF CONTROL, AND POTENTIALLY DANGEROUS. WE HAVE EXPERIENCED THIS MOMENTARY BRAKE FAILURE ON PERHAPS A COUPLE DOZEN OCCASIONS. FORTUNATELY, NONE OF THESE INCIDENTS HAVE RESULTED IN A CRASH. WE CONTACTED THE DEALERSHIP TO LET THEM KNOW THAT WE HAD BEEN EXPERIENCING THE SAME ISSUE DESCRIBED IN NEWS REPORTS, AND WERE TOLD THAT THEY HAVE NOT YET RECEIVED INSTRUCTIONS FROM TOYOTA ABOUT A RECALL OR POTENTIAL FIX. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010: DRIVING OVER SEWER GRATE WHILE BRAKING AND CAR LOSES MOMENTARY GRIP AND SLIDES OVER SURFACE WITHOUT SLOWING DOWN, EVEN THOUGH BRAKING. HAS HAPPENED SEVERAL TIMES ON THE SAME LOCATION / SEWER GRATE. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

RE: 2010 PRIUS BRAKING ISSUES BEGINNING WITHIN THE FIRST 500 MILES OF OWNING VEHICLE. WHEN FIRST START UP VEHICLE BRAKES ARE OVERLY SENSITIVE, MAKING IT IMPOSSIBLE TO STOP THE CAR SMOOTHLY. I HAVE BEEN ABLE TO CORRECT THE PROBLEM BY SHUTTING OFF THE ENGINE AND RESTARTING THE CAR. THIS PROBLEM OCCURS RANDOMLY AND HAS OCCURRED TWICE WITHIN THE LAST WEEK. I HAVE ALSO HAD TWO TIMES WHERE THE CAR HAS HAD AN INCREDIBLE SURGE FORWARD, SO STRONG THAT MY HEAD WAS THROWN BACK INTO THE HEAD REST. THE SURGE HAS BEEN MOMENTARY AND HAS THE FEELING LIKE GOING UP A STEEP INCLINE ON A ROLLER COASTER WHEN IT FIRST ACCELERATES. BECAUSE THESE EVENTS WERE SUCH A SURPRISE AND SO SHORT IN DURATION I CANNOT RECALL THE CONDITIONS (WHETHER I WAS BRAKING, COASTING, OR ON THE GAS PEDAL) BUT I DO KNOW I WAS GOING AT A SLOW SPEED. I HAVE HAD TWO OCCURRENCES OF THIS SURGE BOTH WITHIN WEEKS OF EACH OTHER IN THE FALL OF LAST YEAR. I TOOK MY CAR INTO THE DEALER REGARDING BOTH OF THE ABOVE ISSUES IN THE FALL OF LAST YEAR, BUT THEY COULD NOT GET THE CAR CREATE EITHER OF THE ABOVE PROBLEMS. AT THAT TIME I ASKED IF THEY HAD ANY SIMILAR COMPLAINTS AND THEY SAID THEY HAD HEARD OF NO OTHER SUCH COMPLAINTS. WHEN THE CAR WAS TAKEN IN TO THE DEALER FOR ROUTINE SERVICE IN NOVEMBER MY HUSBAND AGAIN ASKED ABOUT THE OVERSENSITIVE BRAKING ISSUE AND AGAIN NO PROBLEM WAS FOUND OR SOLUTION PROVIDED. THE OVERSENSITIVE BRAKE AND THE SURGE CREATE PHYSICALLY AND EMOTIONALLY UNCOMFORTABLE CONDITIONS. NO DAMAGE HAS OCCURRED BECAUSE OF THESE PROBLEMS. I HAVE DRIVEN THE CAR WITH UNDER THESE CONDITIONS FIGURING UNTIL THERE ARE COMPLAINTS IT WOULD BE HARD TO RECREATE THESE PROBLEMS AT THE SHOP. WHEN I FIRST TOOK MY CAR IN TO ADDRESS THESE ISSUES I TOLD THE DEALER IT FELT LIKE IT WAS A COMPUTER GLITCH OR ELECTRONIC PROBLEM RATHER THAN MECHANICAL. AND ASKED IT MIGHT SHOW UP ON THE CARS COMPUTER DIAGNOSIS SYSTEM. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

WHEN TRYING TO BRAKE ON ICE, THE CAR JERKS FORWARD. IT HAPPENED SEVERAL TIMES BEFORE JAN. 28TH, AS WELL. TODAY (FEB. 04, 2010) ... BRAKING ON BUMPY ROAD WITH SLIGHT SINK HOLE BEFORE RAILROAD TRACKS AND IT JERKED FORWARD ... NO TRAIN ON THE TRACK AND NO CAR IN FRONT OF ME, SO I WAS FORTUNATE NOT TO HAVE A SERIOUS ACCIDENT WITH MY GRANDSON IN THE CAR. I HAVE INFORMED BOULDER TOYOTA. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS AND HAD A 2005 PRIUS WITH ALL THE SAFETY FEATURES. WHEN I HAD THE 2005 PRIUS, I NOTICED ON SOME ROADS THAT DURING BRAKING, THE BRAKES WOULD RELEASE THEN REENGAGE, GIVING THE SENSATION THAT THE CAR IS ACCELERATING. THIS HAPPENS WHEN THE ROAD HAS A SERIES OF DIPS (WASHBOARD). THE FIRST COUPLE TIMES THIS HAPPENED, IT WAS RATHER FRIGHTENING BECAUSE THE CAR IN FRONT OF ME HAD STOPPED, AND I FELT AS IF I WERE ACCELERATING. THIS IS A REPRODUCIBLE EVENT THAT OCCURS AT A KNOWN LOCATION THAT I SIMPLY AVOID. THE ROAD IN THIS PARTICULAR AREA IS ALSO DOWN SLOPE, WHICH LENDS TO THE ACCELERATION FEELING. I HAVE DRIVEN MY 2010 PRIUS OVER THIS SAME AREA WITH VERY MUCH THE SAME RESULT. MY INITIAL ASSESSMENT WAS THAT THE TRACTION CONTROL TOOK OVER TO REGAIN TRACTION, HOWEVER I WOULD NOT THING THIS IS ACCEPTABLE. THE TOYOTA DEALERSHIP SAID THIS IS NORMAL BEHAVIOR AND IS NOT A PROBLEM. PLEASE FEEL FREE TO CONTACT ME AND I CAN DESCRIBE BETTER THE CONDITIONS FOR THIS VERY REPRODUCIBLE EVENT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE STATED THAT WHILE APPLYING THE BRAKES AT ANY SPEED MORE THAN 5 MPH AND OVER A POTHOLE THE VEHICLE RESPONDED AS IF THE BRAKES HAD FAILED AND IT ATTEMPTED TO ACCELERATE. WITHIN SECONDS, THE BRAKES WOULD RESET AND FUNCTION NORMALLY. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED. THERE WERE NO RELATED RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 8,400.

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS FEELS LIKE BRAKES NOT WORKING BUMPY OR ROUGH ROAD, ALSO BRAKES GRAB REAL BAD WHEN BACKING UP SOME TIMES. NOTHING HAS BEEN DONE TO FIX IT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I'VE BEEN MONITORING THE TOYOTA RECALL NEWS BECAUSE I HAVE EXPERIENCED SIMILAR BRAKING ISSUES WITH MY NEW 2010 PRIUS. THE BEST WAY I CAN DESCRIBE IT IS AS IF THE BRAKING SYSTEM "HICCUPS" WHEN THE BRAKE IS APPLIED WHILE TRAVELING OVER AN UNEVEN ROAD SURFACE. AS THIS WAS A NEW VEHICLE TYPE THAT I HAD NEVER DRIVEN BEFORE I THOUGHT IT WAS INHERENT. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY 2010 PRIUS WHICH WAS PURCHASED IN AUGUST OF 2009 ON SEVERAL OCCASIONS WHEN BRAKING ON ROUGH SURFACE OR POTHOLE SLIPS MOMENTARILY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 25 MPH OVER UNEVEN PAVEMENT THE VEHICLE BECAME DIFFICULT STOP WHILE ENGAGING THE BRAKE PEDAL. THE VEHICLE ALSO ACCELERATED INTERMITTENTLY. THE CONTACT HAS INFORMED A LOCAL DEALER ABOUT THE FAILURE WHO STATED THAT TOYOTA HAS NOT ISSUED A RECALL. THE CONTACT IS CONCERNED THAT THE BRAKE FAILURE COULD POTENTIALLY CAUSE A CRASH TO OCCUR. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE 8,000.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 PRIUS: BRAKES HAD MOMENTARY FAILURE ON A SNOW-COVERED SPEED BUMP. VEHICLE SPEED WAS ABOUT 10 MPH. THIS WAS THE FIRST OF SEVERAL INCIDENTS. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Summary

REGARDING MY 2010 TOYOTA PRIUS: BRAKES DID NOT ENGAGE. IT WAS RAINING; I WAS SLOWING TO MAKE A RIGHT TURN INTO A PARKING LOT AND MERGED INTO THE TURN LANE, APPLIED THE BRAKES JUST PRIOR TO DRIVING OVER A DRAINAGE GRATE, AND CAR'S BRAKES DID NOT RESPOND. I RELEASED MY FOOT FROM THE BRAKE PEDAL AND THEN RE-ENGAGED IT, WHEREAS THE BRAKES RESPONDED. INCIDENTS VERY SIMILAR TO THIS HAPPENED TWO PRIOR TIMES WHEN BACKING OUT OF MY DRIVEWAY (NOT RAINING). THE BRAKE WARNING LIGHT ALSO GOES ON UNEXPECTEDLY WHILE IDLING AT A TRAFFIC LIGHT OR WHEN COASTING TO A STOP (NOT STOPPING SUDDENLY). WHEN THIS HAPPENS, I HAVE TO PLACE THE CAR INTO PARK AND THEN BACK INTO DRIVE. I INQUIRED ABOUT THESE ISSUES WITH THE TOYOTA DEALER AND HAVE BEEN ADVISED THAT THEY HAVE HAD NO COMPLAINTS OF THIS NATURE WITH THEIR 2010 PRIUSES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I BOUGHT A 2010 TOYOTA PRIUS IN AUGUST 2009. AFTER HEARING ON THE RADIO AND TV THIS WEEK ABOUT OTHER BUYERS EXPERIENCING THE SAME BRAKING ISSUE I HAVE BEEN OCCASIONALLY EXPERIENCING, I DECIDED TO LET YOU KNOW IT'S HAPPENING TO ME TOO. NAMELY, THERE IS A MOMENT WHEN I AM BRAKING AT A SPEED OF ABOUT 15-25 MPH, IN PREPARATION TO SLOW DOWN FOR A RIGHT TURN AT ONE PARTICULAR INTERSECTION--IT HAS A LARGE POTHOLE. IF I ROLL OVER THE POTHOLE WITH MY FRONT RIGHT TIRE, THE CAR SEEMS TO SPEED UP FOR A FEW SECONDS--INSTEAD OF SLOWING DOWN--AND THERE IS NOTHING THAT APPLYING MORE BRAKE PRESSURE CAN DO. SOMETIMES I'VE NOTICED THIS KIND OF PROBLEM WHEN TRYING TO SLOW DOWN ON A PATCH OF BLACK ICE, BUT THAT SEEMS TYPICAL OF THE DIFFICULTY OF BRAKING ON BLACK ICE. THE POTHOLE ISSUE HAPPENS INVARIABLY AT THAT PARTICULAR POTHOLE, SO I HAVE HAD TO SWERVE TO AVOID ROLLING OVER IT. THERE ARE OTHER POTHOLES THAT I'VE NOTICED CAN CAUSE ME THIS PROBLEM, BUT NONE WITH SUCH FREQUENCY AS THAT. THE GROUND IS LEVEL THERE, SO IT'S NOT A DOWNHILL PROBLEM. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH WHILE DRIVING OVER POTHOLE WITH HIS FOOT ON THE BRAKE PEDAL WHEN THE VEHICLE ACCELERATED ON IT OWN. THIS FAILURE OCCURRED 5 TIMES AND HAS CONTINUED TO OCCUR EVERY TWO WEEKS. THE DEALER CONFIRMED THAT THE ABS SYSTEM CAUSED THE FAILURE TO OCCUR. NO REPAIRS WERE MADE TO THE VEHICLE. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 900.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I DROVE OVER A BUMP WHILE BRAKING AND IT FELT LIKE THE CAR WAS SLIDING ON ICE. IT FELT LIKE THERE WERE NO BRAKES. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS, PACKAGE 5 HAVE OWNED FOR 6 MONTHS OR SO. WHEN ATTEMPTING TO BRAKE AND GO OVER POT HOLES OR IRREGULAR ROAD, THE BRAKES DISENGAGE AND THE CAR CONTINUES FORWARD FOR A LONGER DISTANCE THAN DESIRED. THIS HAS NOT RESULTED IN AN ACCIDENT BUT A CONCERN. HAS OCCURRED ON SEVERAL OCCASIONS SINCE TAKEN OWNERSHIP IN SEPTEMBER. *TR

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS EXPERIENCES BRIEF LOSS OF BRAKING WHEN TRAVELING DOWNHILL ON SAME SECTION OF THE ROAD. I'VE EXPERIENCED THIS ABOUT 5 OR 6 TIMES AND IT'S BEEN VERY NOTICEABLE. EVEN WITH FIRM BRAKE PRESSURE, THE VEHICLE SEEMS TO SUDDENLY ACCELERATE FOR A FRACTION OF A SECOND. IT ALWAYS SEEMS TO HAPPEN ON THE EXACT SAME SECTION OF THE ROAD, WHICH IS ON A DOWNHILL GRADE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/27/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 15 MPH IN SNOWY CONDITIONS THE CONTACT APPLIED THE BRAKE PEDAL TO STOP THE VEHICLE AND IT FAILED TO STOP AND PROCEEDED THROUGH THE INTERSECTION AND CRASHED INTO A POLE. NO ONE WAS INJURED DURING THE CRASH. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER TO REPAIR THE FRONT END. THE CONTACT STATED THAT THE BRAKING SYSTEM FAILED AND CAUSED THE VEHICLE TO CRASH. THE FAILURE MILEAGE WAS 8,800.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS DOWN THE ROAD HERE IN BERKELEY, CA, AND APPLIED THE BRAKES AS I WAS HITTING A BUMP IN THE ROAD. THE BRAKES DID NOT WORK. I THEREAFTER LIFTED MY FOOT OFF THE BRAKE AND HIT THEM AGAIN, AT WHICH POINT THE BRAKES WORKED CORRECTLY. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/05/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS ACCELERATES OVER A BUMPY SURFACE OR POTHOLE, IT SURGES FORWARD, WHEN I BRAKE OVER THESE SURFACES. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

I HAVE A 2010 PRIUS THAT "LURCHES" WHEN I BRAKE. THIS ONLY HAPPENS EVERY ONCE AND A WHILE. I TOOK IT TO THE TOYOTA DEALERSHIP, THEY LOOKED IT OVER AND SAID IT WAS FINE. TO SAY THE LEAST I CONTINUE TO BE VERY CONCERNED. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

THE BRAKES IN MY 2010 TOYOTA PRIUS DO NOT OPERATE PROPERLY. I HAVE HAD THE CAR 3 MONTHS WITH 1847 MILES. OVER THIS TIME I MUST INCREASINGLY PRESS THE BRAKE PEDAL CLOSER TO THE FLOOR TO STOP THE CAR. TODAY IN DRY WEATHER, I NEARLY HIT THE CAR ALMOST 50 YARDS IN FRONT OF ME WHEN IT STOPPED AND ALTHOUGH I PRESSED THE PEDAL FIRMLY IT TOOK A VERY LONG TIME FOR THE BRAKES TO GRAB. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHEN OUR 2010 PRIUS GOES OVER A BUMP THE BRAKES SEEM TO DISENGAGE AND SPEED FEELS LIKE IT IS INCREASING. ALTHOUHG TODAYS DATE IS ON THE EVENT THIS HAS BEEN AN ONGOING CONCERN SINCE PURCHASING THE VEHICLE LAST YEAR. *JB

02/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/10/2009
Crash: No
Fire: No
Summary

ON MY PRIUS 2010 (THAT I BOUGHT IN JULY 2009) I NOTICED THAT WHEN I HIT A POTHOLE, AND HAD THE BRAKES PRESSED; THE CAR QUICKLY ACCELERATED FOR A SPLIT SECOND. THIS HAS HAPPENED TWICE. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY HUSBAND AND I HAVE BOTH EXPERIENCED THE BRAKING ISSUE FOR THE 2010 PRIUS. WHEN WE COMPARED NOTES, WE FOUND THAT WE LOSE CONTROL OF THE BRAKES WHEN WE DRIVE OVER A SMALL MANHOLE COVER NEAR OUR HOUSE. I HAVE ALSO EXPERIENCED THIS WHEN DRIVING/BRAKING OVER A POTHOLE. INITIALLY WE THOUGHT WE WERE EXPERIENCING THE "SLIPPING" MOTION BECAUSE OF UNFAMILIARITY OF NEW CAR BRAKES. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TOYOTA PRIUS 4TH GENERATION PURCHASED ONE MONTH AGO. SURGES FORWARD WITH BRAKE DEPRESSED WHEN GOING OVER POTHOLES. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I WANT TO REPORT A MOMENTARY BRAKE FAILURE OF 2010 PRIUS OVER UNEVEN ROADS 2 MONTHS AGO. I DIDN'T REPORT IT EARLIER BECAUSE I DIDN'T KNOW IF IT WAS A ONE-OFF OR SYSTEMATIC ISSUE. TWO MONTHS AGO, I WAS DRIVING A NEWLY OWNED PRIUS WITH HARDLY 4000 MILES ON IT OVER A STRETCH OF RT. 93 FROM ANDOVER TO BOSTON. I WAS TRAVELING AT ABOUT 65 - 70 MPH ON THE LEFT FASTEST LANE. I CAM ACROSS A BUMPY PATCH, PROBABLY THE ROAD WAS BEING REPAIRED, AND IT WAS NOT LATE FOR ME TO SLOW DOWN AS I DIDN'T EXPECT SUCH UNEVENNESS ON A MAJOR HIGHWAY. I STEPPED ON THE BRAKE WHILE THE CAR WAS BEING TOSSED UP AND DOWN BY THE BUMPS AND I IMMEDIATELY FELT THAT THE CAR LOST BRAKING. LUCKILY, THERE WAS NO CAR AHEAD OF ME AND THE BRAKING DID RECOVER AFTER THE CAR SETTLED DOWN. I OWNED 4 TOYOTA'S FROM SUV TO THE HYBRID AND PRIUS IS THE ONLY ONE THAT HAS THIS PROBLEM. I JUST WANT TO SUPPORT OTHER PEOPLE'S COMPLAINTS ABOUT THIS CAR. I MUST SAY THAT THE BRAKING DID RECOVER QUICKLY THAT A COLLISION WAS NOT LIKELY UNLESS SOMEONE DRIVE THE CAR VERY FAST ON AN UNEVEN ROAD THAT IS ALSO CROWDED. HOWEVER, A CAR SHOULD NOT BEHAVE LIKE THIS UNDER ANY CONDITIONS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/02/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 15 MPH AND ENGAGING THE BRAKE PEDAL THE VEHICLE FAILED TO STOP IMMEDIATELY. OCCASIONALLY, THE VEHICLE ALSO RESPONDED AS IF IT WERE HYDROPLANING ON NORMAL ROAD CONDITIONS AND WITHIN MOMENTS, THE BRAKES WOULD RESET. THE DEALER STATED THAT THE VEHICLE WAS EQUIPPED WITH AN ABS. THE FAILURE WAS A NORMAL OCCURRENCE FOR THE VEHICLE. THERE WERE NO RECALLS. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 7 AND THE CURRENT MILEAGE WAS 3500.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

EMERGENCY BRAKING DELAY IN BRAKE ACTION. WHEN THE VEHICLE AHEAD OF ME IMMEDIATELY HARD-BRAKED ON A YELLOW STOP LIGHT AT A "RED LIGHT" CAMERA MONITORED INTERSECTION (WESTBOUND ILLINOIS 38 AT SUMMIT IN VILLA PARK, IL) I HAD TO BRAKE HARD AND MANEUVER TO AVOID REAR-ENDING HIM. THIS WAS THE FIRST, AND ONLY, EMERGENCY STOP SITUATION I HAVE HAD WITH MY 2010 TOYOTA PRIUS. WE WERE TRAVELLING JUST A BIT BELOW THE POSTED 35 MPH LIMIT, AND I WAS FOLLOWING AT AN APPROPRIATE INTERVAL (3+ SECONDS OR ABOUT 3 CAR LENGTHS). THERE WAS ABOUT A 1 SECOND DELAY BETWEEN JAMMING ON THE BRAKE AND SIGNIFICANT BRAKING ACTION. I NEVER EXPERIENCED SUCH A DELAY IN MY ABS EQUIPPED 2000 CHEVROLET MONTE CARLO SS OR MY 1995 FORD WINDSTAR LX, SINCE THIS EXPERIENCE I DRIVE THE PRIUS WITH A GREATER INTERVAL, ALTHOUGH THIS MEANS OTHER DRIVERS REGULARLY MERGE INTO THE "SAFETY" GAP THAT I AM TRYING TO PROVIDE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I WAS DRIVING MY 2010 TOYOTA PRIUS (WHICH I'D TAKEN DELIVERY ON ABOUT JANUARY 6), AND I NOTICED WHAT SEEMED TO BE A POWER SURGE OR A MOMENTARY BRAKE FAILURE WHEN I WENT OVER A POTHOLE WHILE I WAS SLOWING DOWN AFTER EXITING A HIGHWAY. THE CAR SEEMED TO LURCH FORWARD, SO THAT I HAD TO TAKE MY FOOT OFF THE BRAKE AND RE-APPLY IT. THIS HAPPENED FIRST ON JANUARY 20, BUT HAS OCCURRED THREE TIMES SINCE THEN. I'VE BEEN TRYING TO FIGURE OUT WHAT IT WAS; AT FIRST I THOUGHT IT WAS A POWER SURGE. BUT WHEN I SAW THE ARTICLE IN THE NEW YORK TIMES ON FEBRUARY 3, I KNEW THAT WAS EXACTLY WHAT HAD HAPPENED TO ME. EVERY TIME IT'S HAPPENED AS I WAS BRAKING OVER A SPEED BUMP OR POTHOLE. I HAVE MADE AN APPOINTMENT WITH MY TOYOTA DEALER BUT HAVE NOT GONE YET. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

TOYOTA PRIUS 2010 BRAKES WHILE ON REVERSE GEAR SUDDENLY BECOMES TOO SENSITIVE AND BRINGS THE VEHICLE TO COMPLETE HALT EVEN ON THE SLIGHTEST APPLICATION OF BRAKE AND WHEN RELEASED THE VEHICLE ACCELERATES VERY FAST AND THERE BY NEEDING TO HIT BRAKES AGAIN WHICH JOLTS THE CAR BACK TO HALT. THOUGH IT HAPPENS ONLY ON REVERSE IT MAKES THE CAR HIGHLY UNPREDICTABLE WHILE BACKING UP. TOYOTA DEALERS SEEM TO IGNORE THIS COMPLAINT WHEN TAKEN FOR SERVICING AND HENCE REPORTING ON THIS PORTAL. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

PRIUS 2010. 1. WHEN STOPPING AND ONE OF MY FRONT TIRES GOES OVER A POTHOLE, STICK, OR ANY OTHER MARKEDLY UNEVEN PAVEMENT, THE BRAKES RELEASE PROPELLING THE CAR FORWARD. 2. I NOTICE MOST WHEN I AM GOING DOWN HILL. SO FAR IT HAS ONLY HAPPENED WHEN I AM GOING SLOWLY AND BRAKING HARD ENOUGH TO STOP THE CAR. IT HAS NOT HAPPENED AT HIGHER SPEEDS IN TRAFFIC WHEN I AM MERELY SLOWING DOWN IN TRAFFIC. 3. I BROUGHT IT TO THE ATTENTION OF THE SERVICE DEPARTMENT AT THE LOCAL TOYOTA DEALER. I WAS TOLD THAT IT IS THE WAY THE BRAKES ARE SUPPOSED TO OPERATE. I POINTED OUT THAT I HAVE OWNED 11 CARS OVER THE YEARS AND RENTED FAR MORE AND NEVER EXPERIENCED THIS BEFORE. THE COMPLAINT FELL ON DEAD EARS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/08/2009
Crash: No
Fire: No
Summary

I WAS GOING DOWN A FAIRLY STEEP HILL, APPLYING MY BRAKES EVENLY AS I APPROACHED A STOP LIGHT. THERE WERE NO CARS IN FRONT OF ME, AND THE ROAD WAS DRY. SUDDENLY, I THOUGHT THAT I HAD BEEN STRUCK FROM BEHIND BECAUSE MY CAR LURCHED FORWARD (AS THOUGH I HAD BEEN STRUCK). MY 2010 PRIUS WAS ONLY ABOUT TWO MONTHS OLD AT THIS POINT. THE BRAKES RE-ENGAGED AFTER A SECOND OR TWO, BUT I WAS AFRAID THAT I WOULD HAVE HIT SOMEONE IF I HADN'T BEEN ALONE ON THE ROAD. THE SAME THING HAPPENED WHEN GOING DOWN ANOTHER STEEP ROAD ABOUT THREE WEEKS LATER. AGAIN, THERE WAS NO PROPERTY DAMAGE AND NO ONE WAS HURT. BUT I WAS STARTLED. I DO NOT KNOW IF THE ROAD WAS UNEVEN OR IF THERE WERE POTHOLES. I HAVE NOT REPORTED THESE INCIDENTS TO THE DEALER, THE CAR COMPANY OR THE POLICE BECAUSE (ALTHOUGH THEY SCARED ME), I DID NOT THINK MUCH ABOUT THEM. NOW THAT I KNOW THAT OTHERS HAVE EXPERIENCED THIS, I HAVE BECOME FAIRLY WORRIED. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

MY 2010 TOYOTA PRIUS HAS THE SAME PROBLEM THAT ARE LISTED ON THIS SITE WITH BRAKES. WHEN TRYING TO STOP IMMEDIATELY AFTER A BUMP OR POTHOLE AND DURING MINOR SLICK CONDITION THE BRAKES DON'T REACT IMMEDIATELY. A COUPLE OF WEEKS AGO I SLID INTO AN INTERSECTION WITH MY BRAKES FULLY ENGAGED BEFORE THE BRAKES KICKED IN. THANK GOD NO CAR WAS IN FRONT OF ME. THE CAR BEHIND ME SAW WHAT WAS HAPPENING AND SLOWED DOWN. THIS BRAKE PROBLEM OCCURS WEEKLY SINCE MY PURCHASE OF THE VEHICLE IN SEPTEMBER 2009. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

2010 PRIUS SURGES FORWARD WHEN I HIT A BUMP WITH THE BRAKE PEDAL DEPRESSED. I HAVE HAD A FEW NEAR MISSES BUT NO ACCIDENTS TO THIS POINT. LAST OCCURRED YESTERDAY. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS BRAKING MY 2010 PRIUS III WHEN I WENT OVER SOME RAILROAD TRACKS. THE VEHICLE SUDDENLY ACCELERATED AND I HAD TO STEP OFF THE BRAKE PEDAL AND RE-APPLY THE BRAKES TO GET THE VEHICLE TO BEGIN BRAKING AGAIN. THE ACCELERATION LASTED FOR MORE THAN 1 SECOND AND THE VEHICLE DIDN'T START BRAKING AGAIN, UNTIL I HAD REAPPLIED THE BRAKES. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TOYOTA PRIUS BRAKE LOSS OF CONTROL - WHEN THE VEHICLE GOES OVER A BUMP (E.G. POTHOLE, MANHOLE) WHEN THE BRAKE IS BEING APPLIED, IT DOESN'T IMMEDIATELY STOP BUT INSTEAD SEEMS TO LURCH FORWARD WITH THE SENSATION OF LOSS OF CONTROL. THIS ESPECIALLY HAPPENS ON CITY STREETS OR IN ICY CONDITIONS. IF THERE WAS A PERSON OR CAR IN FRONT OF THE VEHICLE, THE PRIUS WOULD HAVE HIT THE PERSON/CAR. THIS HAPPENS EVERY DAY AT THE SAME STOP (BUMP IN ROAD WHEN TURNING), AS WELL AS RANDOM PLACES AT LEAST WEEKLY SINCE PURCHASING THE CAR IN SEPTEMBER 2009. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I BOUGHT A 2010 PRIUS IN OCTOBER. I LIVE IN MAINE WHERE WINTER DRIVING CONDITIONS ARE NOT GREAT. I HAVE HAD THREE INCIDENTS NOW OF DRIVING AT A LOW SPEED ON PLOWED BUT SNOWY ROADS WHERE THE BRAKES DID NOT CATCH WHEN I APPLIED THEM. ONCE WAS GOING AROUND A DOWNHILL CURVE WHICH WAS SCARY. EACH TIME THEY EVENTUALLY CATCH BUT NOT UNTIL I HAVE SKIDDED FOR ABOUT 3-6 FT. FORTUNATELY, I HAVE NOT HIT ANYONE YET. I CALLED MY DEALER YESTERDAY AND WAS TOLD THERE HAD NOT BEEN A RECALL AND THERE WAS NOTHING TO BE DONE ABOUT IT YET. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 PRIUS LURCHES WHEN I GO OVER POT HOLES OR ROUGH PATCHES. I CAN CONTROL THE LURCH, BUT IT DOES NOT FEEL RIGHT. IT DOES NOT HAPPEN ALL THE TIME. I AM NOT SURE WHAT MAKES THE DIFFERENCE BETWEEN IT HAPPENING AND NOT HAPPENING. I RECEIVED THE TITLE TO THE CAR IN 8/27/09. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND AM EXPERIENCING THE EXACT PROBLEM THAT WAS JUST ANNOUNCED ABOUT THE BRAKES. WHEN I BRAKE OVER A BUMPY SURFACE THE BRAKES GO ALMOST TO THE FLOOR BEFORE I AM ABLE TO STOP. ALSO HAPPENS ON SNOWY/ICY SURFACES. I HAD TOYOTA LOOK AT MY BRAKES ON 10/27/09 AT TOYOTA SCION OF OAK LAWN, IL. I WAS TOLD BY THEM THAT MY BRAKES CHECKED OUT FINE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 12/20/2007
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

BRAKE FAILURE ON OUR 2010 PRIUS. *JB UPDATED 02/17/10 *BF THE CONSUMER ALSO STATED HE EXPERIENCED SUDDEN ACCELERATION. UPDATED 03/05/10

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY 2010 PRIUS ACCELERATES OVER BUMPY ROAD CONDITIONS IRRESPECTIVE OF WHETHER OR NOT MY FOOT IS ON THE BRAKE OR NOT ON ANYTHING AT ALL.

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I OWN A 2010 PRIUS, PURCHASED 7/22/09. I HAVE EXPERIENCED A SUDDEN SURGE WHEN TRAVELING OVER A BUMP OR LARGE POTHOLE. THE CAR MOMENTARILY SURGES AND FEELS SLIGHTLY OUT OF CONTROL. THIS HAS HAPPENED ABOUT A DOZEN TIMES IN THE 6 MONTHS I HAVE OWNED THE VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THIS IS WHY I AM WRITING TO YOU. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS BRAKE APPLIED IN ZERO TEMPERATURE WEATHER APPROACHING A RED LIGHT ON SLIGHT DOWN SLOPING ROAD COVERED IN ICE/SNOW. THE BRAKE PEDAL WAS PUSHED AS WOULD NORMALLY BE APPLIED (MAYBE APPROX 1/3 - 1/2 BRAKE PEDAL TRAVEL) AND THERE WAS NO APPLIED BRAKING. THE CAR KEPT ROLLING FORWARD TO WHERE I HAD TO MAKE A DECISION TO CONTINUE ROLLING WITH A RIGHT TURN INTO THE INTERSECTION AND CONTINUE TRAVEL. LUCKILY THE ONCOMING TRAFFIC WAS FAR ENOUGH AWAY TO NOT CRASH INTO ME. I WOULD ESTIMATE THAT THE BRAKE WAS APPLIED FOR ABOUT 1-2 SECONDS, ENOUGH TRAVEL TIME TO FORCE ME TO MAKE A DECISION THAT I NEEDED TO CONTINUE THROUGH THE INTERSECTION BEFORE THE ONCOMING TRAFFIC. THIS SAME TYPE OF SCENARIO OCCURRED ON AN EXIT OFF OF AN INTERSTATE RAMP DOWN ANOTHER DOWN SLOPE WITH ICE/SNOW THAT AGAIN WHEN THE BRAKES WHERE APPLIED, THE REGENERATIVE ENGINE BRAKE APPLIED, BUT WHEN THE ABS WENT TO ENGAGE DUE TO THE SLIPPERY SURFACE, THERE WAS A 1-2 SECOND DURATION OF SENSATION OF NO BRAKES. PUSHING PEDAL FURTHER (OR JUST WAITING THE 1-2 SECOND DELAY) SEEMED TO EVENTUALLY APPLY BRAKES. I AM A SYSTEMS/TEST ENGINEER THAT PERFORMS NUMEROUS WORK ON COMMERCIAL AND MILITARY AIRCRAFT AND I NOW KNOW HOW TO ANTICIPATE THIS SITUATION FOR MYSELF (I.E., I AM MORE CAREFUL ON BRAKING EARLIER ESPECIALLY ON SLIPPERY SURFACES MORE THAN NORMAL DISTANCE FROM MY OTHER HONDA VEHICLES ON SAME TYPE OF SURFACES TO ACCOUNT FOR THIS POSSIBLE 1-2 DELAY TIME IN BRAKING); HOWEVER, THIS IS UNACCEPTABLE FOR MY WIFE WHO DOES NOT HAVE THE SAME EXPERIENCE AS I DO OR SAME TECHNICAL FEELING OF WHAT THIS VEHICLE IS DOING. AGAIN, IF THE TRAFFIC ON THAT ONE INTERSECTION WAS CLOSER TO ME THAN IT WAS, THERE WOULD HAVE BEEN A SIDE IMPACT COLLISION. I HAVE YET TO EXPERIENCE THIS ISSUE ON SOLID ROADS OVER BUMPY SURFACES. WITH TODAY'S TOYOTA REVELATION THAT THE JAN 2010 PRIUS HAS A FIX FOR THIS, I DEMAND TO HAVE THIS SAME FIX APPLIED TO MY THREE MONTH OLD 2010 PRIUS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 10 MPH WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE ACCELERATED ON ITS OWN . THE CONTACT WAS FORCED TO APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE CONTACT HAS OWNED THE VEHICLE FOR 5 MONTHS AND THE FAILURE HAS OCCURRED TWICE. THE DEALER WAS CALLED AND STATED THAT THEY HAVE NOT RECEIVED ANY RECALLS FOR HIS VEHICLE; HOWEVER, TO BRING IT INTO TO THE DEALERSHIP FOR A DIAGNOSTIC TEST. NO REPAIRS HAVE BEEN MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 3227. UPDATED 03/12/10. *LJ UPDATED 08/30/10*JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN DRIVING I SOMETIMES MOMENTARILY FEEL A PAUSE IN THE BRAKING SYSTEM OF MY NEW PRIUS. THIS OCCURS EVERY TIME I DRIVE ON A CERTAIN STREET AT A FAIRLY HIGH SPEED. WHILE I AM BRAKING MY RIGHT FRONT TIRE GOES THROUGH A POTHOLE WHILE MY FRONT LEFT TIRE REMAINS ON FLAT TARMAC. AS MY FRONT TIRE COMES OUT OF THE POTHOLE I FEEL AS IF THE BRAKES STOP WORKING FOR HALF A SECOND AND THEN THEY START WORKING AGAIN. I ESTIMATE THAT I AM DRIVING THROUGH THE POTHOLE AROUND 20-30 MILES AN HOUR. I DRIVE THIS WAY EVERY DAY FROM MY WORK TO HOUSE AND I AM ALWAYS BRAKING ON THIS STRETCH OF ROAD AS I TURN A CORNER RIGHT AFTER THE POTHOLE. THERE IS A TRAFFIC LIGHT RIGHT AFTER THE POTHOLE SO WHENEVER THE LIGHT IS GREEN AS I APPROACH THE POTHOLE THIS HAPPENS TO ME. THIS HAS HAPPENED TO ME AROUND 50 TIMES - EVER SINCE I BOUGHT MY NEW PRIUS IN SEPTEMBER 2009. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

AS I WAS GOING DOWNHILL, THE ROAD SURFACE WAS UNEVEN. I ATTEMPTED TO APPLY THE BRAKES. THE PEDAL WENT ALMOST TO THE FLOOR AS IF THERE WAS NO BRAKE FLUID. THE CAR CONTINUED TO GO FORWARD AS THE BRAKES DID NOT ENGAGE. AS I PUSHED THE BRAKE PEDAL FURTHER, THE BRAKES ENGAGED. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONSUMER STATED AS HE BEGAN TO SLOW DOWN AND APPLIED THE BRAKES. THE VEHICLE TRAVERSED A PORTION OF THE ROADWAY THAT HAD SOME POTHOLES ON IT AND THE BRAKES RELEASED FOR WHAT SEEMED A SECOND. THE CONSUMER WAS DOING ABOUT 30 MPH AND PRESSED THE BRAKE PEDAL MORE FIRMLY. IT SEEMED AS THE VEHICLE WAS ATTEMPTING TO USE ABS IN A CONDITION THAT IT DEEMED WAS AN UNEVEN ROADWAY/ICY ROAD CONDITIONS. HOWEVER, THE CONDITION AT THE TIME WAS BARE AND DRY. THE CONSUMER BELIEVED THAT THE VEHICLE WOULD OPERATE AS EXPECTED IN DRY SMOOTH ROADWAY CONDITIONS, BUT WHEN THE ROAD SURFACE WAS BUMPY OR SLICK, THE ABS SYSTEM WOULD ACT AS IF THE VEHICLE WERE GOING TO SLIDE. THE DEALER PERFORMED THE SOFTWARE UPDATE TO ALLEVIATE THE PROBLEM. FAILURE MILEAGE WAS 4,500. *UPDATED 03/01/10 *BF UPDATED 05/10/10*JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKING PROBLEMS WITH 2010 TOYOTA PRIUS. SINCE THE PURCHASE OF THIS CAR ON AUGUST 22, 2009, UNDER THE CASH FOR CLUNKERS PROGRAM, MY WIFE HAS REPEATEDLY DESCRIBED THE SITUATION IN WHICH THE BRAKES RELEASE UNEXPECTEDLY. SPECIFICALLY, WHEN BRAKING AT LOW SPEEDS WHILE DRIVING OVER A RAIL CROSSING (SINGLE TRACK), THE BRAKES RELEASE MOMENTARILY AS THE CAR EXPERIENCES THE BUMPING MOTION INDUCED BY THE TRACKS. THIS CAN BE REPLICATED AT WILL. IN ADDITION, SHE HAS NOTICED A SIMILAR MOMENTARY RELEASE OF THE BRAKES WHEN APPROACHING A STOP SIGN ON A SLICK ROAD WHEN THE ANTI-LOCK BRAKE MECHANISM WAS ENGAGED. IN THESE FEW CASES, THE CAR ROLLED PAST THE STOP SIGN AND PARTIALLY INTO THE MAIN TRAVEL WAY. NOTE THIS WAS NOT THE RESULT OF SLIDING ON SLICK PAVEMENT OR THE PULSE-RELEASE OF THE ANTI-LOCK BRAKE SYSTEM BUT THE RELEASE OF BRAKES. NONE OF THESE CASES RESULTED IN ANY PHYSICAL IMPACT OR PROPERTY DAMAGE--JUST THE DISCONCERTING FEELING THAT THE MOMENTARY LOSS OF BRAKING ENGENDERED. WHEN MY WIFE FIRST NOTED THIS, I WENT TO HTTP://PRIUSCHAT.COM/, THE PRIUS OWNERS FORUM (WHICH I THINK IS SPONSORED BY TOYOTA). THE BRAKING ISSUE WAS NOTED BY OTHER FORUM MEMBERS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHEN THE 2010 TOYOTA PRIUS GOES OVER A POTHOLE OR OVER AN ICE PATCH IS LOOSES BRAKING ABILITY FOR ONE OR TWO SECONDS. THIS HAS HAPPENED NUMEROUS TIMES, THE LAST TIME ON THE MORNING OF FEBRUARY 3, 2010. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Summary

2010 PRIUS LOSES BRAKE FORCE WHEN REGENERATIVE BRAKING IS USED OVER POTHOLES OR OTHER UNEVEN SURFACES. IT APPEARS THAT WHEN WHEEL SLIP OCCURS WHEN BRAKING IN SUCH INSTANCES, THE REGENERATIVE SYSTEM IS DISENGAGED CAUSING LOSS OF BRAKING UNTIL THE FRICTION BRAKES ARE ENGAGED BY DEPRESSING THE BRAKE PEDAL FARTHER. THIS HAS OCCURRED ON MULTIPLE OCCASIONS AND CAN BE REPLICATED. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

OUR 2010 PRIUS SOMETIMES LURCHES FORWARD ON HITTING A BUMP OR DRIVING ON ROUGH TERRAIN. THIS HAPPENS PREDICTABLY AT CERTAIN LOCATIONS. BOTH MY WIFE AND I HAVE OBSERVED THIS BEHAVIOR, MAYBE A COUPLE OF TIMES/WEEK. NOT CERTAIN WHETHER IT'S MOMENTARY ACCELERATION OR LOSS OF BRAKING BUT WE THINK IT'S LOSS OF BRAKING. WE HAVE NOT YET TAKEN ANY CORRECTIVE ACTION. I READ IN THE PAPER THAT TOYOTA IS PLANNING A RECALL. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I AM A RETIRED COLONEL, USAF, BUT CONTINUE TO WORK FOR THE AF AS A CIVILIAN ATTORNEY. I PURCHASED A 2010 TOYOTA PRIUS HYBRID, [XXX] , ON 9 NOV 09. SINCE THAT TIME, AS RECENT AS LAST EVENING WHEN I PULLED THE VEHICLE INTO OUR GARAGE, BETWEEN MY WIFE AND I WE HAVE EXPERIENCED ON APPROXIMATELY SIX OCCASIONS THE PROBLEM YOU HAVE RECEIVED OTHER REPORTS ABOUT CONCERNING THE VEHICLE'S BRAKES. THE "RELEASE" AS I CALL IT, OCCURRED PRIMARILY WHEN WE HIT IRREGULAR PATCHES OF ROADWAY, SUCH AS POTHOLES, WASHBOARD-TYPE SURFACES AND THE LIKE. LAST EVENING, AS I MENTIONED, IT ACTUALLY OCCURRED AS I WAS ENTERING THE GARAGE. I APPROACHED A LITTLE FASTER THAN USUAL AND WAS BRAKING AS THE FRONT TIRES ENCOUNTERED THE ELEVATED CEMENT BEYOND THE BASE OF THE GARAGE DOOR. THE BRAKING ACTION WAS LOST JUST FOR A MOMENT AFTER THE IMPACT WITH THE CEMENT. IT'S NOT THAT THE ENGINE SPEEDS UP WHEN IT HAPPENS, IT'S THE FORWARD MOMENTUM OF THE VEHICLE THAT INCREASES WITH LOSS OF THE BRAKING ACTION. THAT HAS BEEN THE CASE EACH TIME IT HAS HAPPENED. IN FAIRNESS TO THE DEALERSHIP, I HAVE NOT NOTIFIED IT YET BECAUSE I READ NOT TOO LONG AFTER THE FIRST TIME THIS OCCURRED THAT OTHER OWNERS WERE BEGINNING TO REPORT THIS PROBLEM AND THAT TOYOTA WAS DEVELOPING A SOFTWARE FIX FOR IT. I ASSUMED SHORTLY THERE WOULD BE SOMETHING IN THE NATURE OF A RECALL AND OWNERS WOULD BE NOTIFIED TO BRING THEIR VEHICLES IN FOR THE MODIFICATION. I DO INTEND TO NOTIFY THE DEALERSHIP TOMORROW, BUT THOUGHT IT NECESSARY TO REPORT THIS TO YOU NOW GIVEN THE SPOTLIGHT PUT ON IT TODAY. *TR

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS I'VE HAD AT LEAST 2 EXPERIENCES WHERE UNDER HARD BRAKING AND TRANSITIONING TO DIFFERENT LEVELS IN ROAD SURFACE, THE VEHICLE HAS LURCHED FORWARD. WHEN THIS OCCURRED, EACH TIME, I THOUGHT I HAD BEEN HIT IN THE REAR CAUSING MY VEHICLE TO BE PUSHED FORWARD. I BLOGGED OTHER OWNERS, AND HAVE BEEN TRYING TO GET AN ANSWER FOR A FEW MONTHS. I SAW THE RECENT NEWS ON PRIUS BRAKES AND FEEL THIS IS WHAT'S HAPPENING WITH MY 2010 PRIUS.*JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

2010 TOYOTA PRIUS BRAKING PROBLEM. I BOUGHT A 2010 TOYOTA PRIUS APPROX 4 MONTHS AGO. DURING THE APPROX 10000 MILES I HAVE PUT ON THE CAR, I HAVE EXPERIENCED A BRAKING ISSUE APPROX 5 TO 6 TIMES. MOST TIMES I WAS BRAKING FOR A STOP SIGN IN A 30 MPH ZONE. ONCE I WAS BRAKING FOR A RED LIGHT IN A 45 MPH ZONE. EACH TIME, THERE WAS BUMPY ROAD DURING THE BRAKING, AND THE BRAKES RELEASED. I CAN'T SAY IF THE CAR ACCELERATED, OR IT JUST SEEMED THAT WAY BECAUSE OF THE BRAKE RELEASE. IT DID NOT CAUSE ANY ACCIDENTS, BUT ONCE IT WAS ON A SNOW COVERED HILL AND I SLID OUT INTO A 2 LANE 50 MPH HIGHWAY. THERE WAS NO TRAFFIC, AND THEREFORE NO ACCIDENT. ANOTHER TIME, I WAS STOPPING FROM 45 MPH AT A RED LIGHT, AND UNDER BRAKING, AGAIN ON BUMPY ROADS, THE BRAKES RELEASED AND I NEARLY HIT THE CAR IN FRONT OF ME. THE BRAKES RELEASED ENOUGH ALLOW ME TO PANIC AND JAM THE BRAKE PEDAL TO THE FLOOR. THE CAR STOPPED QUICKLY. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHEN APPLYING THE BRAKES TO COME TO A STOP AT A RED LIGHT, MY 2010 TOYOTA PRIUS IV HIT SOME ROUGH ROAD AND BEGAN TO SURGE/ACCELERATE EVEN WITH MY FOOT ON THE BRAKE. I PRESSED HARDER UNTIL THE BRAKES WERE RE-ENGAGED. THIS HAS HAPPENED UNDER SIMILAR CIRCUMSTANCES (ROUGH ROAD) THREE TIMES SINCE TAKING OWNERSHIP OF THE CAR SEPT 15, 2009. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYATA PRIUS (PURCHASED IN SEPT. 2009) HAS HAD REPEATED PROBLEMS WHILE BRAKING OVER A PATCH OF ROAD WITH SMALL POTHOLES. IF THE BRAKES ARE ENGAGED WHILE OVER THE PATCH OF UNEVEN ROAD, THE CAR LURCHES OR "JUMPS" OVER THE SPOT ON THE ROAD AND THE BRAKES DON'T BEGIN TO CATCH UNTIL THE CAR GETS OVER THE PATCH. THIS HAS HAPPENED 5-10 TIME OVER THE LAST FOUR MONTHS AT A STOP LIGHT. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I'VE OWNED MY 2010 TOYOTA PRIUS FOR 5 MONTHS NOW AND FREQUENTLY (AT LEAST TWICE A MONTH) EXPERIENCE PROBLEMS WHEN BRAKING ON UNEVEN GROUND. WHEN I AM HITTING THE BRAKES AND RUN OVER A POTHOLE OR SUDDEN BUMP, THE CAR STOPS SLOWING DOWN AND ALMOST SHOOTS FORWARD (FEELS LIKE I'M HYDROPLANING) FOR A SPLIT SECOND THEN RESUMES BRAKING. THIS HAPPENED MOST RECENTLY TODAY AND COULD HAVE CAUSED AN ACCIDENT IF I WERE CLOSER TO THE CAR IN FRONT OF ME WHEN IT OCCURRED. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

APPLIED BRAKES AT A STOP LIGHT. THE PRIUS (PURCHASED IN JULY OF 2009) RAN OVER A BUMP, AND IT SEEMED LIKE THE BRAKE DISENGAGED. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND REAPPLIED THE BRAKES. THE BRAKES SEEMED TO ENGAGE AND CAME TO A STOP. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

1. I WAS DRIVING ON A LOCAL ROAD AND WAS SWITCHING LANES. I PRESSED MY BRAKE PEDAL VERY SLIGHTLY AS I WAS CROSSING THE LANE DIVIDER AND AS I HIT ONE OF THE PLASTIC BUMPS, MY CAR ACCELERATED FORWARD. 2. THIS HAS RECURRED MANY TIMES AND THERE WERE NO VEHICLES IN FRONT OF ME EVERYTIME IT HAPPENED SO I WAS ABLE TO COME TO A STOP. SEVERAL TIMES I WOULD EITHER CROSS THE PEDESTRIAN WALKWAY AT THE INTERSECTION WHEN THIS ACCELERATION OCCURS. 3. I TOOK MY CAR TO THE DEALER SEVERAL TIMES AND EVERYTIME THEY TOLD ME IT WAS NORMAL AND THERE WAS NO PROBLEM. THEY WERE LYING AND COMPLETELY CLUELESS!!!*JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

THE BRAKES ON MY 2010 TOYOTA PRIUS FAILED TO ENGAGE WHILE DRIVING OVER A POTHOLE. THE CAR SEEMED TO ACCELERATE BRIEFLY BUT THEN THE BRAKES KICKED IN ONCE I HIT THE BRAKE PEDAL AGAIN HARDER. THIS IS THE THIRD INCIDENT OF SIMILAR PROBLEMS SINCE I PURCHASED THE VEHICLE IN JULY 2009. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I DRIVE A 2010 TOYOTA PRIUS. ON MULTIPLE OCCASIONS WHILE ATTEMPTING TO SLOW DOWN ON ROUGH SURFACES, THE BRAKES TEMPORARILY STOPPED WORKING FOR 1-2 SECONDS EVEN THOUGH THE BRAKE PEDAL WAS DEPRESSED. THE MOST RECENT INCIDENT OCCURRED WHILE EXITING THE HIGHWAY AND ATTEMPTING TO SLOW DOWN QUICKLY ON ROUGH PAVEMENT. LUCKILY, THERE WERE NO OTHER CARS IN FRONT OF ME OR THERE WOULD HAVE BEEN A COLLISION. IF A CAR HAD BEEN IN FRONT OF ME ON ANY OF THE OCCASIONS THEN THERE WOULD HAVE LIKELY BEEN A COLLISION. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

PRIUS BRAKING PROBLEM WHEN GOING SLOW SPEEDS OVER A BUMP OR POTHOLE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WE DRIVE A 2010 PRIUS, PURCHASED THIS FALL. ON THREE SEPARATE OCCASIONS, WHEN I TRIED TO BRAKE IN AN AREA WITH SOME ICE, THE CAR ACCELERATED RATHER THAN STOPPED. ON TWO OF THE OCCASIONS, I FAILED TO STOP AT AN INTERSECTION (NO ONE COMING IN THE OPPOSITE DIRECTION) AND ON THE THIRD, THE ICE PATCH WAS ABOUT 3 FT IN DIAMETER ON ONE SIDE OF THE CAR ONLY. I WAS GOING RATHER SLOWLY, FOLLOWING A CAR THAT SLOWED FOR A SPEED BUMP. LUCKILY THE OTHER CAR ACCELERATED AND I DID NOT HIT IT. THE SPEED BUMP SLOWED ME DOWN AND THEN THE BRAKES STARTED WORKING. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ON OCCASION THE BRAKING ON OUR 2010 PRIUS HAS NOT FELT RIGHT. SOMETIMES WHEN BRAKING AND HITTING A BUMP OR POTHOLE, THERE SEEMS TO BE A BRIEF PERIOD WHERE THE CAR FEELS LIKE ITS ACCELERATING OR THE BRAKES ARE NOT SLOWING IT DOWN PROPERLY. KEEPING PRESSURE ON THE BRAKES GETS BY THE PROBLEM BUT IT IS VERY UNSETTLING AND I HAVE NEVER HAD THIS PROBLEM WITH BRAKES IN ANY CAR BEFORE. IT HAS HAPPENED A FEW TIMES SINCE WE BOUGHT THE CAR IN JULY 2009 BUT VERY INTERMITTENTLY. THE DATE I AM PICKING IS JUST AN APPROXIMATE DATE FOR ONE OF THE INCIDENTS. I AM REPORTING THIS NOW IN LIGHT OF THE RECENT PUBLICITY ABOUT SIMILAR EVENTS REPORTED BY OTHER OWNERS, WHICH MADE ME REALIZE WHAT I HAD BEEN NOTICING WAS A REAL ISSUE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/24/2009
Crash: Yes
Fire: No
Summary

DROVE CAR OVER SEVERAL POTHOLES AND ATTEMPTED TO BAKE QUICKLY. BRAKES FAILED AND I HIT CAR IN FRONT OF ME. MY CAR BOUNCED OFF CAR IN FRONT OF ME AND I AGAIN HIT BRAKES SHARPLY. THEY FAILED AGAIN AND I HIT THE CAR IN FRONT OF ME AGAIN. ROAD CONDITIONS WERE WET AND SLIPPERY. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I OWN A 2010 TOYOTA PRIUS WHICH WAS PURCHASED IN SEPTEMBER 2009. MY BRAKES FAIL TO IMMEDIATELY STOP MY CAR WHEN APPLIED GOING OVER BUMPY SECTIONS IN THE ROAD, HITTING A POTHOLE, OR WHEN ON SLIPPERY SECTIONS OF THE ROAD. WHEN HITTING A BUMP IT ACTUALLY FEELS LIKE THE CAR LURCHES FORWARD. THE CAR WILL EVENTUALLY STOP AFTER PUSHING THE BRAKE TO THE FLOOR WITH FORCE. IT IS VERY DISCONCERTING AND THE POTENTIAL FOR HITTING THE CAR IN FRONT OF YOU OR A PERSON IS VERY HIGH. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Summary

2010 PRIUS - BRAKES STOP WORKING IF THEY ARE BEING APPLIED WHEN CAR GOES OVER BUMP OR UNEVEN ROAD SERVICE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

WHEN MY 2010 PRIUS GOES OVER BUMPS THE BRAKES DISENGAGE FOR A SECOND OR TWO AND THE CAR LURCHES FORWARD. THIS HAS HAPPENED SEVERAL TIMES. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U757******
Summary

I OWN A TOYOTA PRIUS 2010 PURCHASED IN THE SUMMER OF 2009. I HAVE EXPERIENCED BRAKING ISSUES UNDER CERTAIN CONDITIONS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

SUDDEN TEMPORARY LOSS OF BRAKES IN A 2010 PRIUS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHENEVER I AM DRIVING AND HIT A POTHOLE OR BUMP ON THE ROAD, IMMEDIATELY AFTER GOING OVER THE POTHOLE OR BUMP I FEEL LIKE MY PRIUS SURGES FORWARD OR SPEEDS UP. THIS HAPPENS WHENEVER I AM GOING AT A CONSTANT SPEED OR WHEN I'M BRAKING. IT HAS HAPPENED SINCE I BOUGHT THE CAR (TWO MONTHS AGO) BUT YESTERDAY MORNING IT SCARED ME MORE BECAUSE I WAS GOING OVER A REALLY BAD ROAD WITH MANY BUMPS. AS I APPROACHED A RED LIGHT I BEGAN TO BRAKE EARLY BUT AS SOON AS I GOT CLOSE TO THE STOP THERE WAS A BUMP BEFORE IT AND MY CAR LUNGED FORWARD CAUSING ME TO STOP PAST THE WHITE LINE OF THE STOP SIGN. THIS HAPPENS ALL THE TIME WHEN I HIT A POTHOLE OR BUMP ON THE ROAD. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

MY TOYOTA PRUIS 2010 WHICH I PURCHASED ON NOV.30 2009 HAD UNEXPECTEDLY LURCHED FORWARD WHEN I WAS SLOWING DOWN AND APPLYING THE BRAKE. I WAS TAKEN BY SURPRISE AND FORTUNATELY IT STOPPED AFTER I STEPPED ON THE BRAKE VERY HARD. THIS HAS HAPPENED SEVERAL TIMES ALREADY. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS IN MID-JUNE. I AM WRITING TO REPORT THAT I HAVE ALSO EXPERIENCED THE LOSS OF BRAKES WHILE TRAVELING OVER UNEVEN SURFACES THREE SEPARATE TIMES. IT IS QUITE UNNERVING WHEN YOU ARE IN MID-BRAKE AND IT MOMENTARILY STOPS WORKING. I AM A VERY SAFE DRIVER, KEEPING A GOOD DISTANCE BETWEEN MY VEHICLE AND THE CARS AHEAD OF ME; HOWEVER, SOMETIMES YOU DO NEED TO STOP SUDDENLY AND I AM CONCERNED THAT IF THERE IS A POT HOLE BETWEEN ME AND THE CAR, THE PRIUS WILL NOT BE ABLE TO STOP IN TIME. THIS PROBLEM HAS NOT RESULTED IN ANY CRASHES BUT I HOPE THAT TOYOTA TAKES THESE COMPLAINTS SERIOUSLY AND DOES EVERYTHING POSSIBLE TO FIX THE 2010 VEHICLES MANUFACTURED BEFORE JANUARY 2010. ON THAT NOTE, I WAS EXTREMELY SURPRISED TO HEAR THAT TOYOTA KNEW OF THIS ISSUE AND FIXED IT MID-YEAR BUT DID NOTHING TO NOTIFY THE OWNERS OF THE INITIAL 2010 MODEL OF THEIR FINDINGS OR OFFER A FIX. THAT IS BAD BUSINESS PRACTICE, SOMETHING I DID NOT EXPECT FROM TOYOTA. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE SLOWING DOWN WITH THE BRAKES, WHEN I HIT A BUMP OR POTHOLE ON THE ROAD, MY CAR LURCHES FORWARD FOR A SPLIT SECOND AND I LOSE CONTROL OF THE ABILITY TO BAKE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/07/2010
Crash: No
Fire: No
Summary

MULTIPLE TIMES WHEN BRAKING IN MY 2010 TOYOTA PRIUS, THE CAR HAS SUDDENLY LURCHED FORWARD INSTEAD OF STOPPING. IN ALL THESE INCIDENTS, THE ROAD WAS EITHER SLIGHTLY WET OR THE CAR HAD JUST MOVED OVER A BUMP OR POTHOLE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS BRAKING ISSUE...I HAVE HAD THIS ISSUE A NUMBER OF TIMES. I WILL BE DRIVING AND SEE A POTHOLE/BUMP COMING UP. I SLOW DOWN AND BRAKE BUT ONCE THE CAR GOES OVER THE POTHOLE/BUMP THE BRAKES DO NOT WORK- INSTEAD THE CAR ACCELERATES FORWARD WITH A LUNGING/JERKY FEELING. IT IS NOT RIGHT. I TOOK THE CAR INTO THE DEALER ON 10.27.09. THEY COULD NOT "DUPLICATE" THIS PROBLEM AND COULD NOT FIX IT. I CALLED TOYOTA HEADQUARTERS AND THEY OPENED A CASE . THEY SAID I SHOULD TAKE IT BACK TO THE DEALER AND TO SEE IF THEY COULD DUPLICATE IT. CASE # 091139820. THERE IS A BIG PROBLEM WITH THE BRAKES- THE CAR SHOULD SLOW DOWN/STOP AND NOT SPEED UP. IF A CAR OR PEDESTRIAN HAD BEEN RIGHT IN FRONT OF MY CAR I WOULD HAVE HIT THEM NO DOUBT. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

I WAS APPROACHING AN INTERSECTION IN DECEMBER DURING A SNOW STORM. THE ROAD WAS SNOWY AND I BRAKED, BUT MY 2010 PRIUS DID NOT IMMEDIATELY STOP. I WENT 10 - 15 FEET BEFORE THE CAR STOPPED. IT WAS VERY SCARY, BUT LUCKILY THERE WAS NO OTHER CAR IN THE ROAD, OR I WOULD HAVE BEEN HIT. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TOYOTA 2010 PRIUS BRAKING PROBLEM -- I PURCHASED THE CAR 8/09 AND WITHIN ABOUT 1 MONTH NOTICED BRIEF BRAKING FAILURE -- AT FIRST THOUGHT IT WAS MY IMAGINATION. LATER THOUGHT IT WAS FROM LOSING GRIP WITH THE ROAD SURFACE MOMENTARILY AS IN GOING OVER A SURFACE IRREGULARITY. THIS HAPPENED SEVERAL TIMES ALBEIT INTERMITTENTLY. THEN FOR A COUPLE OF MONTHS IT WAS NOT A NOTICED PROBLEM. LAST WEEKEND I EXPERIENCED IT AGAIN. IT WAS ON A CLEAR AND SEEMINGLY EVEN SURFACE AS I TRIED TO SLOW COMING TO A TRAFFIC LIGHT. IT IS BRIEF AND THEN THE BRAKES DO SUCCESSFULLY ENGAGE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THIS IS REGARDING THE 2010 TOYOTA PRIUS. I JUST TRADED IN MY 2008 PRIUS FOR THE 2010 IN DECEMBER 2009. I HAVE EXPERIENCED TEMPORARY LOSS OF BRAKES 3-4 TIMES WHEN HITTING SMALL POT HOLES. THIS ONLY LASTS FOR A COUPLE OF SECONDS, BUT IT APPEARS TO HAPPEN RANDOMLY WITH NO WARNING. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED THE PRIUS, BUT THEY CANNOT ACT UNTIL THEY HEAR FROM TOYOTA. SO, I MUST JUST DRIVE AS SAFELY AS POSSIBLE, AND STAY ALERT. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS, I HAVE ALSO NOTICED LOSS OF BRAKES. WHEN COMING TO A STOP OR GOING AROUND A CORNER AND HITTING A POT HOLE THE BRAKES SEEM TO SLIP. I CALLED THE DEALER TODAY IN KANSAS CITY THEY TOLD ME THEY HAD NO RECALLS ON THE BRAKES FOR THE 2010 PRIUS. CAN ANYTHING BE DONE? ON GOING PROBLEM! MY DEALER IS MOLLE TOYOTA. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I'VE EXPERIENCED 2 PROBLEMS WITH THE BRAKES ON MY 2010 TOYOTA PRIUS. THE FIRST HAPPENS WHEN I AM APPLYING MY BRAKES WHILE GOING OVER A POT HOLE. THE BRAKES APPEAR TO RELEASE AND CATCH AGAIN. THIS HAS HAPPENED NUMEROUS TIMES UNDER THE SAME CONDITIONS. SECONDLY, I'VE NOTICED THAT WHEN THE CAR HAS BEEN PARKED AND THE WHEELS GET WET, WHETHER BY RAIN OR FROM WASHING THE CAR, AS I BACKUP OR GO FORWARD DOWN AN INCLINE, THE BRAKES SEEM TO "GRAB" OR "STICK" WHEN LIGHT PRESSURE IS APPLIED TO THE BRAKES. THE RESULTING STOP IN THE CAR IS AS THOUGH I HAD JAMMED ON THE BRAKES QUICKLY AND WITH A GREAT DEAL OF FORCE. *JB

02/04/2010
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY TOYOTA PRIUS 2010 (5000 MILES) FEW TIMES ALREADY HAS AN "ACCELERATOR THAT GOES WILD", BUT LUCKILY FOR ME, I CAN HIT THE BRAKES. IT HAPPENED ONLY WHEN I DRIVE BACK FROM MY GARAGE. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

2010 PRIUS BRAKING PROBLEM: WHEN BRAKING AND VEHICLE ENCOUNTERS A BUMP IN THE ROAD VEHICLE ACCELERATES AND SURGES FORWARD. THIS HAS OCCURRED APPROX 15-20 OCCASIONS. FORTUNATELY WE HAVE BEEN ABLE TO STOP THE VEHICLE SAFELY. REPORTED TO DEALER AND WAS INFORMED THIS WAS "NORMAL". *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 10/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

ON 7 DIFFERENT OCCASIONS SINCE PURCHASING OUR TOYOTA PRIUS 6 MONTHS AGO, WHILE PUSHING THE BRAKES, THE CAR HAS LURCHED FORWARD AS THOUGH SOMEONE PUSHED DOWN ON THE GAS. *JB

02/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TL- THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT DRIVES THE VEHICLE AT ANY SPEED AND TRAVELS OVER AND BUMP OR A POT HOLE THE CONTACT NOTICED THAT THE BRAKES WILL MOMENTARILY DISENGAGE AND THEN RETURN TO NORMAL. THE VEHICLE HAS NOT BEEN DIAGNOSED AND THE CONTACT HAS NOTICED THE FAILURE SINCE THE DAY THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 5500. BML

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

I OWN A 2010 TOYOTA PRIUS II. I'VE NOTICED THAT WHEN I RUN OVER A BUMP OR A POTHOLE ON THE ROAD, THE CAR SEEMS TO ACCELERATE OR JOLT FORWARD. IT HAPPENS WHILE I BRAKE TO A STOP SIGN AND RUN OVER A BUMP OR POTHOLE. IT HAS ALSO HAPPENED WHILE LETTING GO OF THE GAS PEDAL BUT NOT STEPPING ON THE BRAKE. THEREFORE, I HAVE TO QUICKLY STEP ON THE BRAKE EVEN HARDER TO STOP OR SLOW DOWN THE CAR. DURING ONE INCIDENT, I NEARLY RAN INTO A PEDESTRIAN CROSSING THE STREET. IT WAS A 4 WAY STOP AND I APPROACHED SLOWLY. THE PEDESTRIAN WAS DIRECTLY IN FRONT OF MY VEHICLE AND HE HAD THE RIGHT OF WAY. I SLOWLY APPROACHED AND AS MY TIRE RAN OVER THE PAINED "STOP" ON THE PAVEMENT, MY VEHICLE JOLTED FORWARD. IT WAS A CLOSE CALL AND IT SCARED THE PEDESTRIAN AND MYSELF. I WENT TO A TOYOTA DEALERSHIP AND HAS ASKED ABOUT THE PROBLEM. THEY SAID THEY DON'T OR HAVE NOT HAD ANY COMPLAINTS. TOLD ME THAT MINE WAS PROBABLY AN ISOLATED INCIDENT. I WENT HOME AND GOOGLED TO SEE IF OTHER PRIUS DRIVERS HAD THE SAME EXPERIENCE. I WAS SHOCKED TO HAVE READ A FEW INCIDENTS OF OTHER PRIUS OWNERS EXPERIENCING THE SAME THING. WHAT CAN I DO ABOUT THIS MATTER IF TOYOTA CLAIMS THAT MY EXPERIENCE WAS ISOLATED. GOING BACK TO THE TOYOTA DEALERSHIP WON'T RESOLVE ANYTHING. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

I HAVE A 2010 TOYOTA PRIUS THAT HAS OFTEN QUIT BRAKING WHEN I WAS DRIVING ON (A) A BUMPY DIRT ROAD (2 TIMES), (B) BUMPY PAVED ROAD (BUMPS CAUSED BY COMPACTED SNOW) (2 TIMES) AND (C) A LARGE DIP IN A ROAD NEAR MY HOUSE (APPROX.10 TIMES). THE LAPSE IN BRAKING IS PROBABLY LESS THAN A SECOND, BUT SCARES ME EVERY TIME. BEFORE MY PRIUS, I HAVE ALWAYS OWNED ALL-WHEEL DRIVE VEHICLES, AND I JUST ATTRIBUTED THE LACK OF BRAKING ON THE FACT THAT I NO LONGER HAVE ALL WHEEL DRIVE. BUT NOW THAT I THINK ABOUT IT. THAT SHOULDN'T AFFECT THE BRAKING! I CAN PRETTY MUCH COUNT ON THIS HAPPENING OVER A BUMPY ROAD, OR JUST ONE BIG BUMP, SO IF SOMEONE WANTS TO DRIVE MY CAR AND SEE WHAT IT DOES, THAT IS FINE WITH ME. LET ME KNOW IF I CAN HELP GET THIS PROBLEM FIXED. I HAVE NOT CONTACTED THE DEALER ABOUT THIS. SHOULD I? *TR

02/03/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. GOING DOWNHILL AND APPROACHING A STOP SIGN. MY FOOT IS STEADY ON THE BRAKE AND I AM GRADUALLY COMING TO A STOP. THEN, I INADVERTENTLY GO OVER A BUMP IN THE ROAD AND THE PRIUS LUNGES FORWARD. I HAD TO IMMEDIATELY SLAM HARD ON THE BRAKES IN ORDER TO KEEP THE CAR FROM GOING INTO THE INTERSECTION. FORTUNATELY, THERE WAS NO CAR OR PERSON IN FRONT OF ME AS I WAS STOPPING. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS HAS A SERIOUS BRAKING PROBLEM, THE CAR LUNGES FORWARD AFTER APPLY MY BRAKES OVER A BUMPY SURFACE. THIS IS VERY UNEXPECTED AND LUCKILY NO ONE WAS IN FRONT OF ME OTHERWISE I WOULD HAVE HIT THEM. THIS ALREADY HAPPENED SEVERAL TIMES, TOOK MY CAR TO THE DEALER AND NO SOLUTION, I DON'T KNOW WHAT TO DO WITH A BRAND NEW LIKE THIS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/05/2006
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

BRAKE ON MY TOYOTA PRIUS 2010. A FEW MONTH AGO, I WAS DRIVING ON A STREET WITH MANY POTHOLES IN SAN FRANCISCO. I WAS COMING TO A STOP ON A RED LIGHT. I APPLIED THE BRAKE TO SLOW MY PRIUS. AS I WAS APPLYING THE BRAKE, THE CAR'S FRONT WHEEL HIT A POTHOLE. I SUDDENLY FEEL A TOTAL LOSE TO BRAKE ON THE CAR FOR A SLIGHT SECOND AS THE CAR SEEM LIKE/FEEL LIKE SURGE AHEAD. A FRACTION OF SECOND LATER, THE BRAKE WENT BACK TO NORMAL. IT WAS A VERY SCARY FEELING. I DID FEELING UNSAFE. I TALKED TO THE MASTER MECHANIC IN THE TOYOTA DEALER. HE SAID THE IT IS NORMAL AS THE ABS KICK IN WHEN THE CAR HIT THE POTHOLE. IT IS DOING IT JOB. HOWEVER, I HAD DRIVEN MORE THAN 5 CARS WITH ABS AND VSC AND NEVER HAVE THE KIND OF ISSUE. THIS ONLY HAPPEN ONCE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ON THURSDAY, JANUARY 28TH MY WIFE DROVE OUR 2010 TOYOTA PRIUS TO WORK. THE WAS A SLIGHT COATING OF SNOW ON THE GROUND. LESS THAT ONE BLOCK FROM OUR HOUSE, DRIVING AT NO MORE THAN 10-15 MPH SHE APPLIED THE BRAKES TO STOP AT A STOP SIGN. SHE REPORTED THAT THE BRAKES SEEMED TO LOCK (NOT THE NORMAL ABS FEEL) AND SHE LOST CONTROL OF THE CAR, WHICH THEN SLID/SKIDDED INTO A CURB WHICH PUNCTURED THE FRONT PASSENGER TIRE. THE CAR APPEARED TO HAVE ONLY A PUNCTURED TIRE WHICH WAS CHANGED BY A AAA SERVICE TRUCK. AFTER THE TIRE WAS CHANGED AND THE SERVICE TRUCK LEFT, I ATTEMPTED TO DRIVE THE VEHICLE TO A NEARBY TIRE DEALER. AS I TRIED TO DRIVE THE CAR, I HEARD AND FELT A LOUD SCRAPING NOISE THAT SOUND AND FELT LIKE THE BRAKES WERE STILL ENGAGED. EVEN THOUGH I WAS NOW ON CLEAR PAVEMENT IF I AT ALL TRIED TO APPLY THE BRAKES,THE ABS WENT ON, BUT IN AN AGGRESSIVE MANNER. THE ABS ALSO WENT ON A COUPLE OF TIMES EVEN WITHOUT ME PUTTING MY FOOT ON THE BRAKES. THE TIRE DEALER SAID HE THOUGHT WE MIGHT HAVE BEEN THE FRAME AND TOLD US NOT TO DRIVE THE CAR. THE CAR WAS TOWED TO A NEARBY BODY SHOP TO BE INSPECTED BY OUR INSURANCE COMPANY, STATE FARM. AS OF FEBRUARY 2, 2010 NO INSPECTION HAS TAKEN PLACE. IT IS OUR CONTENTION THAT SOMETHING MALFUNCTIONED WITH THE BRAKES WHICH CAUSED THE ACCIDENT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES FAILED WHEN DRIVING OVER UNEVEN PAVEMENT AT LOW SPEEDS. THE CONTACT ALSO STATED THE VEHICLE LURCHED FORWARD WHEN BRAKING UNDER NORMAL ROAD CONDITIONS. THE FAILURE HAPPENS WHEN DRIVING OVER A SPEED BUMP OR A POT HOLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD TO REMOVE THE FLOOR MATS BUT THE PROBLEM PERSISTED.THE CONTACT STATED THAT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE BECAUSE IT HAPPENS RANDOMLY . THE MANUFACTURER WAS CONTACTED BUT THE CONTACT DID NOT RECEIVE AN ACCEPTABLE ANSWER FROM THEM. THE FAILURE MILEAGE WAS 8,362.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

2010 TOYOTA PRIUS BRAKE PROBLEM. BRAKES DO NOT WORK PROPERLY PARTICULARLY IN SNOWY DAY. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THE BRAKES ON OUR 2010 TOYOTA PRIUS MOMENTARILY STOP WORKING AT LOW SPEEDS ON BUMPY ROADS. THE BRAKES STOP WORKING FOR ONLY A SECOND OR TWO WHEN BRAKING ON A BUMPY ROAD SURFACE, THE REENGAGE. THIS HAS HAPPENED MULTIPLE TIMES SINCE WE BOUGHT THE CAR NEW IN JULY 2009. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WHEN BRAKING AT LOW SPEEDS, IF THE CAR HITS A MANHOLE COVER OR UNEVEN, BUMPY ROAD, THERE IS A SPLIT-SECOND LOSS IN BRAKING (WHICH FEELS LIKE ACCELERATION SINCE THE DRIVER EXPECTS TO BE DECELERATING AT THE TIME). OTHER PRIUSCHAT SITE USERS HAVE COMPLAINED ABOUT THE SAME PROBLEM WITH THE 2010 PRIUS - SOME USERS CLAIMED THIS WAS "NORMAL" WHEN THE REGENERATIVE BRAKES SWITCH OVER TO HYDRAULIC BRAKES AND THAT THERE WAS REALLY NO LOSS IN BRAKING. IT MAY BE "NORMAL" BUT IT'S SCARY AS HECK WHEN IT HAPPENS AND IF A PEDESTRIAN CROSSES IN FRONT OF THE CAR OR A CAR IN FRONT OF A 2010 PRIUS STOPS QUICKLY UNDER JUST THE WRONG CIRCUMSTANCES, I SUSPECT AN ACCIDENT WOULD RESULT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 01/24/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS AND SAW AN ARTICLE ABOUT THERE BEING POSSIBLE BRAKE PROBLEMS WITH THE MODEL. I HAVE HAD THIS PROBLEM PROBABLY ABOUT 6 TIMES SINCE I GOT THE CAR LAST JULY AND, WHEN I MENTIONED IT TO THE DEALER, THEY SAID THERE WASN'T ANYTHING WRONG WITH THE BRAKES WHEN THEY RAN THE DIAGNOSTIC. WHEN IT HAPPENS, I'M IN THE PROCESS OF BRAKING, AND THERE'S A "PUSH", ALMOST LIKE THE BRAKES DIDN'T "TAKE", FOLLOWED BY A LOSS OF STEERING FOR A SECOND OR TWO. IT'S ALSO HAPPENED TO MY HUSBAND ONE TIME. THERE DOESN'T SEEM TO BE ANY RHYME OR REASON AS TO WHEN IT HAPPENS (WET ROAD VS. DRY ROAD, TURNING OR GOING STRAIGHT, FLAT OR HILL). I ORIGINALLY ASSOCIATED THE PROBLEM WITH THE BRAKES BECAUSE I ALSO HAVE THE "SLIDING" ICON COME ON THE DASHBOARD WHEN I'M COMPLETELY STOPPED AND LEAN FORWARD IN MY SEATBELT. HOWEVER, I'M NOW WONDERING IF IT'S NOT THE BRAKES, BUT THE TRANSMISSION, SINCE IT SORT OF FEELS LIKE IT'S NOT DOWNSHIFTING WHEN IT'S SUPPOSED TO, OR IT SHIFTS BACK INTO A HIGHER GEAR FOR A SECOND WHILE BRAKING. I CAME TO THIS CONCLUSION AFTER WAITING IN THE CAR WHILE IT WAS RUNNING. WITH THE CAR ON, EMERGENCY BRAKE ON, BUT NOT IN PARK, THERE WAS A DEFINITE "JOLT" WHEN THE GAS ENGINE WOULD TURN ON AND THEN OFF AGAIN A FEW MINUTES LATER. ALTHOUGH THERE HASN'T BEEN A CRASH YET, THERE WERE TWO TIMES WHEN IT CAME REALLY CLOSE TO THAT, AS I WAS TURNING AND ALMOST HIT THE CARS ON THE SIDE STREET THAT WERE IN THE LEFT TURN LANE WAITING TO TURN ONTO THE STREET I HAD BEEN TRAVELING ON. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

BRAKE PROBLEM WHEN ON UNEVEN SURFACE OR HILL, SOMETIMES TURNING. CAR HYDROPLANES AND BRAKES DO NOT WORK. HAS HAPPENED AT LEAST A DOZEN TIMES SINCE BUYING THE CAR LAST AUGUST. THREE TIMES HAVE COME CLOSE TO HITTING ANOTHER CAR. REPORTED PROBLEM TO DEALERSHIP. WAITING TO HEAR BACK. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Summary

LISTED ONE DATE, BUT NOT A SINGLE INCIDENT - HAS HAPPENED SEVERAL TIMES SINCE I PURCHASED CAR IN AUG 2009. WHEN BRAKING AND HIT A POTHOLE OR BUMP IN THE ROAD, CAR ACCELERATES/JERKS FORWARD FOR A MOMENT. I HAVE BEEN LUCKY SO FAR THAT I HAVEN'T BEEN CLOSE TO ANOTHER CAR OR A PEDESTRIAN WHEN THIS HAS HAPPENED - THOUGH I CAME VERY CLOSE TO HITTING THE BACK OF ONE CAR THAT STOPPED QUICK IN FRONT OF ME WHEN THIS HAPPENED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Summary

WHILE BRAKING MY 2010 PRIUS THERE ARE TIMES WHERE THE CAR APPEARS TO SURGE FORWARD. THE INITIAL BRAKING OCCURS FINE BUT NEAR THE POINT OF COMING TO A COMPLETE STOP (IE LESS THAN 10MPH) IS WHEN THE SURGE OCCURS. INITIALLY I ATTRIBUTED THIS TO ICY ROAD CONDITIONS BUT THIS HAS NOW OCCURRED ON DRY PAVEMENT. THE DASH LIGHT INDICATING SLIPPAGE OF THE CAR DOES NOT APPEAR WHEN THIS OCCURS. THE PROBLEMS SEEMS TO OCCUR MORE OFTEN WITHIN THE FIRST 5 MILES OF STARTING THE CAR. THIS SURGE DOES NOT OCCUR EVERYDAY NOR EVERY TIME THE CAR IS STARTED. IT DOES NOT SEEM TO BE STRICTLY TEMPERATURE RELATED ALTHOUGH IT HAS STARTED OCCURRING ONLY IN THE WINTER (CAR PURCHASED IN JULY). *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN BRAKING OUR 2010 TOYOTA PRIUS, THE BRAKES SOMETIMES RELEASE WHILE THE DRIVER'S FOOT IS ON THE BRAKE PEDAL. THE DRIVER NEEDS TO RELEASE THE BRAKE PEDAL AND RE-APPLY PRESSURE FOR THE BRAKE TO RE-ENGAGE. THE PROBLEM DOES NOT OCCUR EVERY DAY BUT IT HAS OCCURRED OFTEN ENOUGH THAT BOTH DRIVERS OF OUR CAR HAVE NOTICED THIS ON SEVERAL OCCASIONS DURING THE SIX MONTHS THAT WE HAVE OWNED THE CAR. IT APPEARS TO OCCUR MORE AT SPEEDS BELOW 15 MPH, ON DOWNHILL SLOPES, IN COLDER WEATHER AND ON SLIPPERY ROADS. GIVEN THE CIRCUMSTANCES, THE PROBLEM TENDS TO HAPPEN WHEN APPROACHING INTERSECTIONS, WHERE MOST BRAKING TAKES PLACE, MAKING IT A MORE DANGEROUS DEFECT. WE PURCHASED THE CAR AT THE END OF JULY, 2009. WE REPORTED THE PROBLEM TO THE TOYOTA DEALERSHIP WHEN THE CAR WAS IN FOR ITS FIRST 5000 MILE SERVICE IN JANUARY, 2010. THEY ROAD-TESTED THE CAR BUT COULD NOT REPLICATE OUR EXPERIENCE, SO THEY COULD NOT DIAGNOSE THE ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/24/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

MY 2010 TOYOTA PRIUS UNDER CERTAIN CONDITIONS WILL HAVE A REDUCTION IN BRAKING POWER. IT WILL GIVE THE ILLUSION OF ACCELERATION, BUT I BELIEVE THE PROBLEM IS A REDUCTION IN BRAKING POWER. THIS PROBLEM HAS HAPPENED REPEATEDLY AND I FREQUENTLY EXPERIENCE IT IN A LOCATION I REGULARLY DRIVE. AS I APPROACH A 4-WAY STOP THERE IS A BUMP THAT COVERS THE WIDTH OF MY LANE. AS THE FRONT TIRES GO OVER THE BUMP THE CAR FEELS LIKE IT START TO TAKE OFF JUST SHORT OF THE STOPPING POINT. IT QUICKLY RECOVERS AND I AM ALWAYS ABLE TO STOP, BUT THE FEELINGS IS UNNERVING SINCE IT HAPPENS SO CLOSE TO THE STOPPING POINT. I HAVE CONTACTED MY TOYOTA DEALER, BUT THEY SAY THEY HAVE NO REPORTED PROBLEMS AND DID NOT EVEN TAKE ANY INFORMATION. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

I WAS DRIVING THIS MORNING AND HIT SMALL POT HOLE AS I WAS TRYING TO SLOW DOWN AFTER GOING OVER THE POT HOLE, THE BRAKE DID NOT SEEM TO WORK FOR A BRIEF MOMENT, BUT IT SEEM OKAY LATER ON. *TR

02/03/2010
Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

2010 TOYOTA PRIUS - WHEN BRAKING, IF YOU HIT A BUMP OR POT HOLE IN THE ROAD, THE CAR LUNGES FORWARD (ACCELERATES). YOU HAVE TO REALLY PAY ATTENTION FOR THIS OCCURRENCE OR YOU WILL REAR END SOMEONE. I HAS HAPPEN ABOUT 5 TIMES NOW. THIS SEEMS TO BE A ELECTRONICS ISSUE NOT A PEDAL PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE A 2010 PRIUS. WHEN I BRAKE OVER A BUMPY SURFACE, I LOOSE BRAKING POWER FOR 1-2 SECONDS. I HAVE EXPERIENCED THIS VERY SERIOUS PROBLEM AT LEAST 10 TIMES. I NOTICED THIS PROBLEM SOON AFTER THE PURCHASE AND CONTINUES. I HAVE BROUGHT IT BACK FOR SERVICE AT TOYOTA BUT I WAS TOLD THERE WAS NO REPORTED PROBLEMS AND THEY COULD NOT FIND THE PROBLEM WHEN THEY ROAD TESTED MY CAR. THIS IS DOCUMENTED IN THE MAINTENANCE RECORDS. A COUPLE OF TIMES WHEN I EXPERIENCED THIS PROBLEM, I ALMOST HIT THE CAR IN FRONT OF ME! THERE IS A DEFECTIVE BRAKING SYSTEM. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

TOYOTA PRIUS 2010 FAILED TO STOP AT STOP SIGN. I GOT A BRAND NEW TOYOTA PRIUS 2010 IN LATE OCTOBER 2009. MOST OF THE TIME THE BRAKES HAVE BEEN VERY GOOD HOWEVER I NOTICED SEVERAL TIMES THAT WHEN I PRESS THE BRAKES THE CAR KEPT GOING FOR A GOOD FEW SECONDS BEFORE IT STOPS. YESTERDAY I WAS IN A SMALL LOCAL ROAD WITH SPEED AROUND 28 MILE/HR. WHEN APPROCHING THE INTERSECTION, I PRESSED THE BRAKE BUT THE CAR WAS NOT SLOW DOWN, I KEPT PRESSING THE BRAKE VERY HARD AND IT FINALLY STOPPED BUT THE CAR WAS INTO THE INTERSECTION ALREADY. THANK GOD, THERE WAS NOBODY CROSSING THE STREET. I GOOGLED PRIUS 2010 BRAKE PROBLEM AND FOUND THERE WERE MANY SAME COMPLAINTS OUT THERE AND SINCE DEALERS COULD NOT REPRODUCE THE DEFECT, THEY CAN NOT OFFER A FIX. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE NOT YET HAD THIS PROBLEM CORRECTED, BUT WHEN I DECELERATE IN MY 2010 TOYOTA PRIUS AND I HAPPEN TO GO OVER A BUMP (CAN BE A POTHOLE, OR ICE, ETC.), IN ALL WEATHER CONDITIONS, THE BRAKE SOMETIMES DISENGAGES BRIEFLY AND I HAVE TO RE-ENGAGE TO RE-ESTABLISH BRAKING. THE LOSS OF BRAKING IS UNRELATED TO THE POSITION OF MY FOOT, IT'S AS IF THE BRAKE SUDDENLY IS NOT PRESENT (NOT A DECREASE IN BRAKE PRESSURE). I'VE CAUGHT IT QUICKLY EACH TIME, SO NEVER THOUGHT TO COMPLAIN UNTIL THE RECENT RECALLS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 TOYOTA PRIUS HAS A MAJOR FLAW IN THE REGENERATIVE / HYDRAULIC BRAKING SYSTEM. IF THE CAR IS SLOWING GRADUALLY WITH REGENERATIVE BRAKING ACTIVE AND THE ROAD SURFACE CHANGES DUE TO A POTHOLE, UNEVEN/BROKEN SURFACE, OR SPEED BUMP, THE HYDRAULIC BRAKING IS REENGAGED VERY SLOWLY. THIS CAUSES THE CAR TO APPEAR TO ACCELERATE FOR A SECOND OR TWO UNTIL HYDRAULIC BRAKING IS ENGAGED BY THE CAR'S COMPUTER OR BECAUSE THE DRIVER HAD TO INCREASE BRAKE PEDAL PRESSURE DRAMATICALLY TO SLOW/STOP THE CAR. I HAVE BEEN ABLE TO REPRODUCE THIS DAILY ON A NUMBER OF THE ROADS I CONSISTENTLY TRAVEL. SPEED DURING THESE INCIDENTS IS USUALLY ANYWHERE BETWEEN 5 AND 30 MPH. ONE EXAMPLE: DRIVING ON A ROAD AND COMING TO A STOP LIGHT... SLOWING GRADUALLY ON REGEN BRAKING, THEN I HIT A PART OF THE ROAD WHERE THERE IS AN UNEVEN SURFACE. REGEN BRAKING STOPS AND CAR COASTS WITH NO BRAKING, SOMETIMES FOR UP TO A SECOND OR TWO. THIS IS A MAJOR CONCERN AS IT COULD RESULT IN A CAR ACCIDENT OR PEDESTRIAN DEATH. I HAVE ALREADY HAD AT LEAST TWO NEAR MISSES WHERE I HAVE HAD TO SLOW OR STOP SUDDENLY WHILE BRAKING IN REGEN MODE AND THE SWITCH TO HYDRAULIC MODE IS SEVERELY DELAYED. THIS COULD HAVE RESULTED IN REAR-ENDING A CAR IN FRONT OF ME. ISSUE HAS BEEN OBSERVED SINCE I FIRST OBTAINED THE CAR IN JULY 2009. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS ACCELERATES WHEN BRAKE IS PRESSED. THE VEHICLE SEEMS TO JUMP FORWARD DEPENDING ON ROAD CONDITIONS. IT SEEMS TO BE THE ANTI LOCK BRAKES. THE PROBLEM USUALLY OCCURS 2 TO 3 TIMES A MONTH. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/12/2010
Crash: Yes
Fire: No
Summary

MULTIPLE EVENTS/FAILURES, HERE IS A SUMMARY: 1) WHILE BRAKING OVER ROUGHER ROAD CONDITIONS -- NOT POTHOLES, BUT REGULAR ROUGHNESS/BUMPS IN ROADS -- BRAKES FEEL LIKE THEY MOMENTARILY NO LONGER FUNCTION/GO OUT. AS SOON AS YOU RETURN TO SMOOTH ROAD SURFACES, THE PROBLEM CORRECTS ITSELF. THIS HAS OCCURRED ON NUMEROUS OCCASIONS, THE DEALERSHIP WITH WHOM I PURCHASED MY VEHICLE WERE UNAWARE OF THE PROBLEM WHEN I CALLED THEM, EVEN THOUGHT IT HAS BEEN DISCUSSED IN THE NATIONAL NEWS. 2) BRAKE MALFUNCTION ON SLIPPERY ROADS. I WAS DRIVING TO WORK AND GOING VERY SLOW, LEAVING MORE THAN ENOUGH SPACE TO STOP FROM THE CAR IN FRONT OF ME. I APPROACHED A RED LIGHT AND LIGHTLY APPLIED THE BRAKES. HAVING PLENTY OF SPACE TO STOP, I REALIZED THAT MY CAR WAS NOT SLOWING AS IT SHOULD. REGARDLESS OF THE PRESSURE APPLIED THERE WAS NO CHANGE. I ENDED UP STOPPING BY REARENDING THE VEHICLE IN FRONT OF ME. THE DAMAGE WAS MINIMAL, BUT SCARY NONETHELESS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKES WOULD NOT RESPOND WHEN SHE DEPRESSED THE BRAKE PEDAL. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS (A TOTAL OF 6 TIMES SO FAR). THERE WERE NO WARNING LIGHTS. SHE HAD NEITHER TAKEN THE VEHICLE TO THE DEALERSHIP NOR CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 800. THE FAILURE MILEAGE WAS APPROXIMATELY 60.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/03/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HIS BRAKES ARE NOT HOLDING WHEN HE STEPS ON THE BRAKES. THE CONTACT STATED IT FEELS AS IF HE IS BRAKING ON ICE, SLIDING TO MAKE A STOP. THE FAILURE IS INTERMITTENT. THE CONTACT CALLED THE DEALER AND THEY STATED THEY HAD NOT HEARD OF THIS PROBLEM. THE CONTACT WILL BE TAKING THE VEHICLE IN TO BE REPAIRED.THE FAILURE MILEAGE 6700.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED A TOYOTA PRIUS 2010 IN OCTOBER LAST YEAR. I HAVE HAD ONE BRAKING FAILURE INCIDENT WHEN THE CAR FAILED TO BRAKE AS I WAS APPROACHING A STOP STREET. THE BRAKES DID NOT RESPOND AND THEN A FEW SECONDS LATER KICKED IN AND THE CAR CAME TO A SLOW STOP. I HAVE ALSO EXPERIENCED ABOUT 6 INCIDENTS WHERE MY CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. THESE INCIDENTS OCCURRED WHEN I TRAVELED OVER A BUMP OR VARIANCE IN THE ROAD. I HAVE SCHEDULED A SERVICE SO THAT TOYOTA CAN REVIEW THE BRAKING SYSTEM IN MY CAR. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I DRIVE A 2010 TOYOTA PRIUS. I HAVE FOUND ON MULTIPLE TIMES (5-10), WHILE BRAKING, THE CAR SEEMS TO ACCELERATE FOR A BRIEF PERIOD OF TIME (1 SECOND) THEN BEGIN TO BRAKE. THIS ONLY HAPPENS ON BUMPY ROADS. IT HAS HAPPENED EVER SINCE I PURCHASED THE VEHICLE IN OCT 2009. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

WHILE INITIATING BRAKING AT SPEEDS <30MPH, THE BRAKES WILL INFREQUENTLY, BUT OCCASIONALLY ENGAGE W/ NORMAL FORCE BEFORE THE BRAKES LOSE NORMAL BRAKING FORCE FOR A SPLIT SECOND BEFORE RE-ENGAGING (ESPECIALLY IF BRAKE PEDAL IS DEPRESSED FURTHER). FEELS LIKE AN ISSUE W/ ENGAGING REGENERATIVE BRAKES. NOT EASILY REPLICABLE, HAS HAPPENED GOING DOWNHILL AND WHILE HITTING A SMALL POTHOLE 2-3 TIMES IN LAST FEW MONTHS (VEHICLE PURCHASED NOV '09). *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/11/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I GOT INTO A WRECK WHEN DRIVING MY 2010 TOYOTA PRIUS BECAUSE I FEEL THE BREAKS DID NOT WORK PROPERLY. THE DRIVER IN FRONT OF ME SLAMMED ON HIS BRAKES AND I SLAMMED ON MINE, I WAS IN THE MIDDLE OF A 3 CAR PILEUP. I DID NOT RECEIVE A CITATION BECAUSE I WAS NOT FOLLOWING TO CLOSE, WHICH LEADS ME TO BELIEVE THE BREAKS WERE NOT WORKING AS GOOD AS THEY SHOULD HAVE. I AM IN INDUSTRIAL ENGINEER AND I BELIEVE THIS IS MOST LIKELY A COMPUTER PROBLEM. I DROVE A HONDA CIVIC FOR 13 YEARS AND THE BREAKS WERE MUCH SHARPER, ONCE ACTIVATED THEY STOPPED THE CAR MUCH FASTER. I NEVER GOT INTO A WRECK WITH MY CIVIC, HOWEVER, AFTER OWNING MY PRIUS FOR ONLY 2 WEEKS I GOT INTO A WRECK. THE INCIDENT NUMBER PROVIDED BY THE OKLAHOMA CITY POLICE DEPARTMENT IS 102719. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

WE OWN A 2010 PRIUS AND SEVERAL TIMES SINCE WE PURCHASED IT IN NOVEMBER 2009 WE HAVE NOTICED ISSUES WITH THE BRAKING SYSTEM. ON EACH OCCASION WE WERE DRIVING OVER AN UNEVEN OR SLIPPERY SURFACE (E.G., POTHOLES, ICY MANHOLE COVERS) AND WHEN THE BRAKE WAS PRESSED IT DIDN'T IMMEDIATELY ENGAGE OR CATCH. RATHER, THE BRAKES ENGAGED AFTER THE CAR PASSED THE SLIPPERY OR BUMPY SURFACE. THE PROBLEM SEEMS TO RESULT IN AN ACCELERATION (OR PERHAPS SLOWER DECELERATION) WHEN ONE STEPS ON THE BRAKE PEDAL. ON AT LEAST ONE OCCASION, AN INDICATOR LIGHT ON THE DASH DISPLAY LIT UP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

WHILE BRAKING AND COMING TO A STOP AT AN INTERSECTION, AND IF THERE IS A BUMP ON THE ROAD, THE AUTO CONTINUES TO MOVE FORWARD, EVEN IF YOU DEPRESS THE BRAKE COMPLETELY, THE AUTO CONTINUES TO MOVE FORWARD, ABOUT ANOTHER 10 TO 15 FEET. THIS HAS HAPPEN NUMEROUS OF TIMES AND DEALER SAYS THEY HAVE NO ANSWER TO THE PROBLEM. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I OWN A 2010 TOYOTA PRIUS. AT LEAST 10 TIMES, WHEN PASSING OVER A BUMP OR POTHOLE IN THE ROAD, THE CAR ACCELERATES WITHOUT MY APPLYING ANY PRESSURE TO THE GAS PEDAL. THAT IS, IT ACCELERATES WITHOUT WARNING SOMETIMES WHEN I PASS OVER A BUMP OR POTHOLE. THEN, WHEN I TRY TO SLOW IT DOWN FROM THIS UNWANTED ACCELERATION, THE BRAKES DO NOT SEEM TO FUNCTION PROPERLY. THAT IS, THE BRAKES DO NOT SEEM TO PROPERLY AND INSTANTLY "CATCH" TO SLOW THE CAR. RATHER, THERE IS A PULSATING SENSATION FOR AN ESTIMATED 2-5 SECONDS UNTIL THE BRAKES FINALLY AND COMPLETELY "CATCH" TO SLOW THE CAR FROM THE UNWANTED AND UNINTENDED ACCELERATION. I NOTICED THIS SHORTLY AFTER BUYING THE CAR ON AUGUST 11, 2009. FURTHER, I HAVE NEVER EXPERIENCED THIS PHENOMENON WITH ANY OTHER AUTOMOBILE THAT I HAVE DRIVEN IN THE LAST 30 YEARS. IT IS NOT SOME PHENOMENON OR PROBLEM THAT HAS DEVELOPED OVER TIME. RATHER, IT WAS A PHENOMENON THAT OCCURRED WHEN THE CAR WAS ALMOST COMPLETELY NEW WITH FAR LESS THAN 1,000 MILES ON THE ODOMETER. I AM MAKING THIS COMPLAINT AFTER READING IN AN INTERNET NEWS ARTICLE THAT OTHERS ARE EXPERIENCING SIMILAR PROBLEMS WITH THE 2010 TOYOTA PRIUS AS WELL AS THE OTHER RECALLED TOYOTA AUTOMOBILES. I BELIEVE THIS IS A POTENTIALLY DANGEROUS PROBLEM, AND SWIFT U.S. GOVERNMENT ACTION IS BOTH WARRANTED AND NEEDED FOR PUBLIC SAFETY. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I HAVE A 2010 TOYOTA PRIUS III, PURCHASED IN JUNE 2009, AND HAVE BEEN EXPERIENCING BRAKE PROBLEMS FOR THE PAST SEVERAL MONTHS. IF WHILE BRAKING I HAPPEN TO HIT A BUMP IN THE ROAD MY BRAKES FAIL FOR A BRIEF MOMENT CAUSING THE CAR TO SPEED UP RATHER THAN SLOW DOWN. IN ORDER TO STOP THE SUDDEN ACCELERATION I HAVE TO PUSH THE BRAKE PEDAL DOWN EVEN FURTHER WITH MORE PRESSURE AND/OR QUICKLY LIFT MY FOOT AND BRAKE AGAIN. THIS FAILURE HAPPENS FAIRLY CONSISTENTLY IF THE CONDITIONS ARE CORRECT. THE SIZE OF THE BUMP IN THE ROAD DOES NOT SEEM TO MATTER AS THE BRAKE "FAILURE" HAS HAPPENED WITH EVERYTHING FROM A SMALL POTHOLE TO RAILROAD TRACKS. THE FAILURE SEEMS TO LAST ONLY A MATTER OF SECONDS, BUT IT'S ENOUGH TO POSSIBLY CAUSE AN ACCIDENT ESPECIALLY WHILE IN A HIGH TRAFFIC SITUATION. I DIDN'T START TO NOTICE THIS PROBLEM UNTIL CLOSE TO A MONTH INTO OWNERSHIP OF THE VEHICLE BUT HAVE BECOME INCREASINGLY AWARE OF IT EVERY TIME IT HAPPENS. I HAVE CALLED MY LOCAL TOYOTA DEALER AND FILED A COMPLAINT WITH THEM DURING MY LATEST SERVICE APPOINTMENT ON 1/19/10 SINCE I EXPERIENCED THE FAILURE WHILE ON MY WAY TO THE DEALERSHIP, BUT THEY SAID THEY WERE UNABLE TO REPLICATE THE PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I PURCHASED A 2010 PRIUS IN AUGUST 09 AND HAVE PROBLEMS WITH THE BRAKING SYSTEM. THE CAR "LURCHES" FORWARD WHEN APPLYING THE BRAKES ON A BUMPY SURFACE. I WAS FORTUNATE ON A NUMBER OF OCCASIONS THAT THERE WAS DISTANCE BETWEEN ME AND THE CAR IN FRONT OF ME. AFTER 3 OR 4 OCCASIONS OF EXPERIENCING THIS, I TOOK THE CAR TO THE DEALERSHIP IN OCT TO HAVE THEM CHECK IT OUT. I WAS TOLD THAT THE BRAKES WERE FINE, NOTHING SHOWED UP IN COMPUTER ELECTRONICS AND THERE WERE NO RECALLS. THEY TOLD ME THAT I HAD TO LEARN HOW TO DRIVE A HYBRID AND ONLY DRIVE ON SMOOTH SURFACES! WHAT CITY HAS SMOOTH ROADS WITH NO SEAMS OR BUMPY SURFACES ON IT. IT CONTINUED TO HAPPEN SO I CALLED THE DEALERSHIP A WEEK LATER AND WAS TOLD THAT IF I COULD RECREATE THE PROBLEM THE SHOP FOREMAN WOULD GO OUT FOR A TEST DRIVE WITH ME. RECREATING THE PROBLEM IS NEARLY IMPOSSIBLE. I AM A REALTOR AND MY LIVELIHOOD DEPENDS ON MY HAVING A RELIABLE CAR. I AM NERVOUS DRIVING MY CAR AND FIND THAT I DRIVE ALWAYS ANTICIPATING THAT I AM GOING TO HAVE A BRAKE PROBLEM...THIS IS NOT A SAFE WAY TO DRIVE. THE PROBLEM CONTINUES AND I DO NOT FEEL SAFE DRIVING MY VEHICLE. I AM HAPPY TO HEAR THAT YOU ARE LOOKING INTO IT. ALSO, CHECK OUT THE PRIUS CHAT ROOM FOR MORE COMPLAINTS ABOUT THE BRAKING PROBLEM. THANKS SO MUCH FOR YOUR INVESTIGATIVE WORK. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/21/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

MY WIFE AND I HAVE BOTH EXPERIENCED RARE BUT SCARY BRAKING IN OUR NEW 2010 PRIUS. UNDER THE RIGHT CONDITIONS THERE IS A DEFINITE LAG (LESS THAT TWO SECONDS)BETWEEN APPLICATION OF THE BRAKE PEDAL AND WHEN THE BRAKES ACTUALLY ENGAGE. I SUSPECT AN ELECTRONIC PROBLEM IS NOT TELLING THE ELECTRIC TRACTION MOTOR TO SHUT OFF FAST ENOUGH DURING THESE BRAKING EVENTS, SO THE CAR IS BRAKING AGAINST ITS TRACTION MOTOR WHICH IS STILL PUSHING THE CAR. WE'VE ATTEMPTED TO PINPOINT THE CONDITIONS WHEN THIS UNUSUAL BRAKING BEHAVIOR OCCURS AND HERE IS OUR BEST DESCRIPTION: 1. HAPPENS WHEN ONE FRONT WHEEL HITS A SLICK SPOT LIKE A WET MANHOLE COVER OR STORM GRATE DURING BRAKING AND THE ABS CUTS IN 2. IT HAPPENS DURING BRAKING ON VERY BUMPY ROADS ESPECIALLY IN TIGHT CORNERS WHERE TRACTION MAY BE LOST MOMENTARILY ON BRAKING CAUSING THE ABS SYSTEM TO CUT IN. 3. IT HAPPENS AT RELATIVELY LOW SPEEDS BELOW 25MPG AND WHEN THE ACCELERATOR IN NOT PRESSED AND USUALLY WHEN THE TRACTION MOTOR IS RUNNING. WE DRIVE TWO OTHER CARS (NON-HYBRID)OVER THE SAME ROADS IN SIMILAR CONDITIONS AND DON'T EXPERIENCE THESE BRAKING ANOMALIES. THE TOYOTA DEALER CAN'T IDENTIFY A PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND HAVE NOTICED SEVERAL ISSUES WHEN BRAKING. ON NUMEROUS OCCASIONS I HAVE NOTICED THAT WHEN I AM BRAKING AND HIT A POTHOLE (OR ANY FORM OF DIP IN THE ROAD) MY CAR SEEMS TO LUNGE FORWARD (I.E., ACCELERATE) UNTIL THE TIRES ARE BACK ON LEVEL PAVEMENT. ONE OF THE MORE FRIGHTENING INCIDENTS OCCURRED THIS PAST JANUARY. IT WAS BELOW FREEZING OUTSIDE, BUT THERE HAD BEEN NO PRECIPITATION. HOWEVER, THERE WAS ONE AREA NEAR A RED LIGHT WHERE THE SPRINKLERS HAD BEEN LEFT ON OVERNIGHT. THIS AREA HAD TURNED INTO A SMALL SECTION OF ICE. I CAME UP TO THE INTERSECTION AND BEGAN TO BRAKE WHEN I HIT THIS SPOT. THE BRAKES SEEMED TO MALFUNCTION, BUT IT WASN'T AS IF I WAS SKIDDING ON THE ICE. RATHER, I COULD FEEL THE CAR LUNGING FORWARD AGAIN AS IT DOES WHEN IT HITS A POTHOLE. I HEARD ON NPR THAT OTHER PRIUS OWNERS ARE EXPERIENCING SIMILAR ISSUES SO I WANTED TO LODGE A COMPLAINT TO ENSURE THAT THIS GETS THE PROPER ATTENTION. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

MY WIFE AND I PURCHASED A 2010 TOYOTA PRIUS (NEW) IN JULY, 2009. WE HAVE DRIVEN IT SLIGHTLY MORE THAN 8,000 MILES. I HAVE TWO SAFETY RELATED COMPLAINTS TO REPORT WITH THE BRAKING SYSTEM: COMPLAINT #1 - SEVERAL TIMES (PERHAPS 10-15) WHEN APPLYING THE BRAKES AFTER COASTING A SHORT DISTANCE AS I PREPARE TO STOP, I HAVE MOMENTARILY LOST ALL BRAKING. IT FEELS AS IF I HAVE HIT A PATCH OF GLARE ICE WITH ALL FOUR WHEELS. IT ALWAYS HAPPENS THE MOMENT I FIRST APPLY THE BRAKES, AND THEN AFTER A MOMENT (PERHAPS A SECOND OR LESS) THE BRAKING SYSTEM RETURNS TO NORMAL OPERATION. FOR THAT BRIEF TIME THERE IS NO BRAKING ACTION AT ALL. COMPLAINT #2 - SEVERAL TIMES (PERHAPS 8-10) WHEN TAKING THE CAR FROM "PARK" TO "REVERSE" TO BACK OUT OF A PARKING SPACE, THE BRAKING SYSTEM IS SO SENSITIVE THAT IT IS NEARLY IMPOSSIBLE TO CONTROL THE CAR'S SPEED. THE BRAKE PEDAL HAS NEARLY NO "PLAY" OR "FEEL" TO IT, CAUSING THE CAR TO JERK TO A STOP WHEN THE SLIGHTEST PRESSURE IS APPLIED. THIS RESULTS IN A PATTERN OF "COAST A FEW FEET AND JERK TO A STOP, COAST A FEW FEET AND JERK TO A STOP", REPEATED SEVERAL TIMES WHILE BACKING UP THE NECESSARY 30 +/- FEET. I DON'T RECALL EVER EXPERIENCING THIS PROBLEM WHILE MOVING FORWARD. SINCE I HAVE EXPERIENCED EACH OF THESE MALFUNCTIONS MULTIPLE TIMES OVER THESE PAST SEVEN MONTHS, THE "APPROXIMATE INCIDENT DATE" BELOW IS ARBITRARY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY 2010 TOYOTA PRIUS DOES EXPERIENCE MOMENTARY BRAKE FAILURE WHEN HITTING BUMPS OR POTHOLES. THE PROBLEM NEVER LASTS MORE THAN A MOMENT AND HAS NOT CAUSED ANY ACCIDENTS OR NEAR ACCIDENTS. I HAVE NOT BROUGHT THE CAR FOR REPAIR. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

THE BRAKING SYSTEM TEMPORARILY DISENGAGES WHEN HITTING A BUMP, MANHOLE, GRAVEL, ETC. CAUSING CAR TO LUNGE FORWARD. TOYOTA OF NAPERVILEE TOLD ME THAT SOME LUNGING IS TO BE EXPECTED. IT IS SCARY WHEN THIS PROBLEM OCCURS BECAUSE YOU HAVE NO CONTROL OF THE BRAKES. I'M CONCERNED THAT IT MAY RESULT IN A FUTURE ACCIDENT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Summary

THIS HAS OCCURRED SEVERAL TIMES IN THE 5 MONTHS THAT I HAVE BEEN DRIVING MY 2010 TOYOTA PRIUS HYBRID. I WOULD GO OVER A POT HOLE OR LARGER BUMP AND INSTEAD OF MY BRAKES INITIATING WHEN I PRESS THE BRAKES THERE IS A QUICK ACCELERATION AND THE CAR LITERALLY LURCHES FORWARD INSTEAD OF SLOWING DOWN. ALSO, THERE IS A LONG LAG TIME BETWEEN PRESSING THE BRAKES AND THE BRAKES ACTUALLY INTIATING WHICH IS CONSISTENT AND OCCURS ALL THE TIME. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HIS VEHICLE ACCELERATES ON ITS OWN WHEN HE STEPS ON THE BRAKES. THE CONTACT TOOK HIS VEHICLE TO THE DEALER AND THEY STATED THERE WAS NO PROBLEM WITH THE ACCELERATOR PEDAL. THE CONTACT STATED HE HEARD ABOUT THE PROBLEM ON THE NEWS AND HE WAS REPORTING THE PROBLEM. THE FAILURE MILEAGE WAS 2,010.

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 TOYOTA PRIUS BRAKE ISSUES. WHEN BRAKING AND THE CAR HITS A ROUGH SPOT OR POTHOLE IN THE ROAD THE CAR DOES NOT BRAKE WELL. IN FACT IT LURCHES FORWARD A FEW FEET UNEXPECTEDLY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Summary

1) DRIVING AT ABOUT 35 TO 40 MPH ON A FLAT SMOOTH ROAD APPROACHING A RED LIGHT. APPLYING THE BRAKES LIGHTLY TO SLOW DOWN BEFORE STOPPING. HIT A SHALLOW POTHOLE ON RIGHT SIDE. PROBABLY A MANHOLE COVER. 2) VERY QUICKLY, LASTING ONLY A SPLIT SECOND, THE BRAKES SEEMED TO COME LOOSE AND THEN RE-ENGAGE. THIS DIDN'T GET MY ATTENTION TOO MUCH THE FIRST TIME, BUT THEN IT HAPPENED A FEW WEEKS LATER AGAIN AT THE SAME PLACE UNDER THE SAME CONDITIONS. IT IS APPARENTLY REPEATABLE WITH MY 2010 PRIUS! 3) NOTHING DONE YET. DOES NOT SEEM TO BE SEVERE ENOUGH TO WARRANT WORRYING ABOUT RIGHT NOW. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

WHILE DRIVING OVER A SMALL UTILITY ACCESS COVER IN THE ROAD, AT A RELATIVELY LOW SPEED, OUR 2010 TOYOTA PRIUS MOMENTARILY LOST BRAKING POWER AND SEEMED TO ACCELERATE FOR A VERY BRIEF MOMENT. ALTHOUGH BRAKING POWER WAS REGAINED VERY QUICKLY, THIS WAS ALARMING SINCE THERE WAS A PEDESTRIAN IN THE CROSSWALK IMMEDIATELY IN FRONT OF THE VEHICLE. ALTHOUGH THIS HAS OCCURRED ONLY ONCE AT THE TIME OF THIS REPORT, WE HAVE ALSO EXPERIENCED UNUSUALLY SENSITIVE BRAKING WHILE IN REVERSE. THIS PROBLEM WAS ALLEVIATED BY SHIFTING INTO NEUTRAL AND THEN AGAIN INTO REVERSE. THE PROBLEM WHILE IN REVERSE HAS OCCURRED TWICE AT THE TIME OF THIS REPORT. THIS IS MY 3RD TOYOTA PRIUS AND THE FIRST WITH ANY BRAKING ISSUES. THE CAR HAS LESS THAN 2500 MILES ON IT NOW AND HAD APPROXIMATELY 1500 AT THE TIME OF THE LOSS OF BRAKING POWER. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Summary

SOMETIMES WHEN DEPRESSING THE BRAKE THERE IS A BRIEF PERIOD OF TIME (.5 SEC, OR SO) WHERE THE BRAKES STOP WORKING. IT FEELS AS THOUGH THE BRAKES ARE SLIPPING - LETTING UP JUST ENOUGH TO LET THE CAR CONTINUE ROLLING WITHOUT ANY RESTRICTION. THIS HAS HAPPENED TO ME ROUGHLY 5 TIMES SINCE I PURCHASED THE VEHICLE IN JULY OF 2009. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

INFREQUENTLY, BUT REPEATEDLY, WHILE BRAKING AT LOW SPEEDS, THE BRAKES ON MY 2010 TOYOTA PRIUS WILL BRIEFLY CUT OUT. WHEN THIS OCCURS, THE CAR WILL OFTEN SEEM TO SURGE FORWARD FOR THE BRIEFLY PERIOD; IT IS HARD TO TELL IF THIS IS SIMPLY A PERIOD OF DISCONTINUED DECELERATION, OR IN FACT A BRIEF BURST OF ACCELERATION. IN OVER SEVEN MONTHS OF OWNERSHIP, THIS HAS OCCURRED AT LEAST 10 TIMES, BUT CERTAINLY LESS THAN 50. IT TYPICALLY SEEMS TO HAPPEN WHEN TRAVELING ON WET ROADS (I LIVE IN SEATTLE) OR AFTER SUDDEN CHANGE IN THE NATURE OF THE ROAD (I.E. A POT HOLE OR CHANGE OF ROAD SURFACE HEIGHT/TYPE). SO FAR THIS HAS NOT RESULTED IN ANY INJURY OR CRASH, BUT IS CONCERNING. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 PRIUS HAS ISSUES WITH BRAKING UNDER CERTAIN CONDITIONS. IT SEEMS TO HAPPEN MOSTLY WHEN I AM BRAKING ON BUMPY ROADS OR GOING OVER RAILROAD TRACKS. WHEN THIS HAPPENS, IT LITERALLY FEELS LIKE THE CAR IS SURGING FORWARD WITH ENOUGH FORCE TO ACTUALLY MAKE ME FEEL LIKE IT IS ACCELERATING. I THOUGHT IT WAS JUST ME BUT, THEN, MY WIFE HAD THE SAME ISSUE JUST THE OTHER DAY. IN ADDITION TO THE BUMPY ROAD, IT WAS ICY AND IT CAUSED HER TO SLIDE THROUGH AN INTERSECTION. TODAY, I JUST HEARD ABOUT THIS ISSUE FROM A CO-WORKER SO, I HAVE DECIDED TO ADD MINE TO THE LIST. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS (PACKAGE IV) SUDDENLY ACCELERATES WHILE BRAKING OVER A BUMP, LIKE A MANHOLE COVER. IT OCCURS SEVERAL TIMES PER WEEK. NO SERIOUS CONSEQUENCES SO FAR, BUT COULD BE TROUBLESOME IF IT OCCURS NEAR OTHER CARS AT A LIGHT OR STOP-AND-GO TRAFFIC. I TOOK IT TO THE TOYOTA AGENCY WHERE THEY DROVE MY CAR WITH ME AND DID NOTICE IT, BUT DIDN'T KNOW WHAT TO DO ABOUT IT OR THINK IT WAS A SERIOUS PROBLEM. WE ALSO DROVE ANOTHER 2010 PRIUS ON THEIR LOT TO DETERMINE THAT THE SAME PROBLEM EXISTED IN IT. I DON'T KNOW IF THE BRAKING IS AIR, HYDRAULIC, OR ELECTRIC, SO I SELECTED ALL THREE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I HAVE A 2010 TOYOTA PRIUS IV. ON AT LEAST TWO OCCASIONS, WHEN I PRESSED THE BRAKE PEDAL AND HIT A POTHOLE, THE CAR'S BRAKES SEEMED TO HAVE STOPPED WORKING FOR 1-3 SECONDS. IT FELT AS IF I LIFTED MY FOOT OFF THE BRAKE PEDAL BUT I WAS PRESSING IT ABOUT 1/3 OF THE WAY DOWN. THIS INCREASED MY BRAKING DISTANCE SUBSTANTIALLY. LUCKILY THERE WAS NO CAR OR PEDESTRIAN IN FRONT OF ME. IF THERE WAS ONE, I WOULD HAVE DEFINITELY HIT THEM. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

FROM AUGUST 1ST OF 2009, I HAD BEEN DRIVING A 2010 PRIUS. IT IS A GREAT VEHICLE FOR ECONOMY BUT THERE IS A PROBLEM WITH BRAKES. WHEN BRAKES ARE APPLIED AND IF THERE IS A BUMP, THE VEHICLE JUMPS FORWARD OR ACCELERATES AND THE STOPPING DISTANCE INCREASES. USUALLY A SAFE DISTANCE BEHIND A VEHICLE IS WHEN THE TAIL PIPE OF THE VEHICLE IN FRONT OF YOU IS VISIBLE. WITH THE PRIUS, TO BE SAFE, I STOP AT LEAST TEN FEET BEHIND A VEHICLE BECAUSE IF THERE IS A BUMP, THE VEHICLE WILL JUMP FORWARD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 PRIUS THAT IS NOW ABOUT SIX MONTHS OLD. I THOUGHT I WAS NUTS WHEN I DESCRIBED TO MY WIFE THE INCIDENT OF BRAKING OVER A MANHOLE COVER AND FEELING THE CAR SEEM TO SLIP AND JERK FORWARD FOR A SECOND. SEEING AN ARTICLE AT CNN.COM THIS MORNING CAUSED ME TO WRITE AS THIS APPEARS TO BE AN ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAD TROUBLE BRAKING MY 2010 PRIUS--WHEN I HIT THE BRAKES AND WENT OVER A BUMP AT THE SAME TIME THE CAR SPED UP INSTEAD OF STOPPING. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A5******
Summary

THE BRAKES ON MY 2010 TOYOTA PRIUS FAILED DURING HEAVY TRAFFIC ON THE SOUTH 405 FREEWAY IN LOS ANGLES NEARLY CAUSING AN ACCIDENT. I ALMOST REAR ENDED A NISSAN 370 ZX. IN GENERAL THE BRAKES SEEM SUBSTANDARD AND FEEL MUSHY AFTER DRIVING IN TRAFFIC OR ESPECIALLY RAIN AS WE HAVE BEEN HAVING IN CALIFORNIA. I AM CONCERNED ABOUT THE BRAKES ON THE CAR AND HAVE STARTED SHOPPING FOR ANY UPGRADE KITS THAT MIGHT BE AVAILABLE. THE BRAKE FAILURE WAS VERY UNSETTLING AND I READ REPORTS TODAY ABOUT OTHER PRIUS DRIVERS COMPLAINING AS WELL. THEREFORE I FELT THAT I SHOULD FILE A COMPLAINT TO ENSURE THAT THE BRAKES ARE LOOKED INTO BY TOYOTA. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THIS HAS OCCURRED SEVERAL TIMES (AT LEAST HALF A DOZEN TIMES) SINCE I'VE PURCHASED MY NEW 2010 TOYOTA PRIUS IN JULY 2009. WHILE DRIVING AT LOW SPEEDS (~20 MPH), THE BRAKES HAVE MOMENTARILY STOPPED WORKING (CAUSING THE VEHICLE TO SURGE FORWARD) AFTER DRIVING OVER A POTHOLE OR SIMILAR OTHER UNEVEN SURFACE. I HAVE TRIED TO ADJUST HOW I DRIVE, IN AN EFFORT TO AVOID THE SURPRISE OF THE SURGE, AND POTENTIAL ACCIDENTS, RELATED TO THIS BRAKING PROBLEM. I HAVE NOT YET SOUGHT A REPAIR FROM TOYOTA. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

THIS IS A RECURRING PROBLEM WITH MY 2010 PRIUS. WHEN I GO OVER A SMALL BUMP, SUCH AS A METAL PLATE ON THE STREET, SO FAR ALWAYS AT LOW SPEED IT FEELS AS THOUGH THE CAR ACCELERATES. I THINK IT'S PROBABLY JUST NOT BRAKING THE WAY I EXPECT IT TO, OR PERHAPS THE BRAKES MOMENTARILY FAIL. IT LASTS LESS THAN A SECOND, AND OF COURSE I WAS WORRIED THAT IT REPRESENTS THE SAME PROBLEM THAT HAS CAUSED THE BIG TOYOTA RECALL. BUT I THINK IT'S DIFFERENT. THERE'S AN ARTICLE IN TODAY'S NEW YORK TIMES ABOUT THIS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 TOYOTA PRIUS BRAKING PROBLEMS. NOT ALWAYS CONSISTENT BRAKING PRESSURE OR BRAKING FORCE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

WHILE DRIVING AT A NORMAL SPEED (20 - 60MPH), I START SLOWLY PUSHING ON THE BRAKE PEDAL EACH TIME I RUN OVER A POTHOLE OR A BUMP IN THE ROAD, AND FOR A SPLIT SECOND I FEEL THE CAR ACCELERATE SLIGHTLY EVEN THOUGH I AM BRAKING. I HAVE NOTICED THIS 95% OF TIMES I GO OVER A POTHOLE AND PROBABLY IN A FEW OTHER SITUATIONS AS WELL (POSSIBLY WHEN DRIVING ON SLICK OR ICY ROADS). I HAVE NOT COMPLAINED ABOUT THIS BEFORE, SO NOTHING HAS BEEN DONE ABOUT THE FAILURE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

THIS IS THE 3RD TIME I HAVE HAD A TOTAL LOCKOUT OF BRAKING ON MY 2010 TOYOTA PRIUS. THIS SEEMS TO HAPPEN MOST TIMES IF THE ROAD IS SLIGHTLY ROUGH AND DOWNHILL. DEALER DENIES ANY KNOWN PROBLEMS BUT THIS LAST TIME I WENT COMPLETELY THROUGH A STOP SIGN. HAD THERE BEEN OTHER TRAFFIC I WOULD HAVE HAD AN ACCIDENT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS, HAS ON AT LEAST FIVE OCCASIONS, SURGED FORWARD WHEN I HIT THE BRAKES, ESPECIALLY COMING OFF OF CRUISE CONTROL HEADING TO A HIGHWAY OFF RAMP. THESE HAVE OCCURRED BETWEEN SEPTEMBER 1 AND THE PRESENT, FEBRUARY 2. THE CAR SURGES FORWARD EVEN THOUGH I AM NOT ACCELERATING AND HAVE IN FACT HIT THE BRAKES. I THEN HIT THE BRAKES HARDER AND THE CAR HAS SLOWED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I AM WRITING ABOUT MY 2010 TOYOTA PRIUS. I HAVE NOTICED FAULTY BRAKES ON THE VEHICLE, MAINLY WHEN I AM ATTEMPTING TO BRAKE ON SLIPPERY OR BUMPY SURFACES. I LIVE IN CHICAGO WHERE THERE ARE MANY BUMPY ROADS AND POTHOLES, SO WHEN I'M COMING UP TO A RED LIGHT AND NEED TO STOP OVER A BUMPY SURFACE, IT FEELS LIKE THE BRAKES ARE LOCKING AND THAT I WILL SLIDE INTO THE CAR IN FRONT OF ME. BY PUMPING THE BRAKES, THE CAR WILL STOP, BUT IT IS A FRIGHTENING FEELING THAT I DON'T HAVE CONTROL OVER MY CAR. THE SAME THING HAPPENS WHEN IT IS RAINY OR THE ROADS ARE SLICK. THIS HAS BEEN A CONTINUAL PROBLEM SINCE I PURCHASED THE CAR IN AUGUST 2009, IN FACT I TOOK THE CAR BACK TO THE DEALER A FEW MOTHS LATER TO HAVE IT CHECKED OUT. THEY CLAIMED THAT SINCE I HAVE NOT DRIVEN A HYBRID CAR IN THE PAST THAT I WAS UNFAMILIAR WITH ITS BRAKING SYSTEM, AND THIS WAS HOW A HYBRID'S BRAKES WORKED. I DID NOT ACCEPT THAT ANSWER, BUT WHAT ELSE CAN I DO? I DO NOT WANT THEM TO REALIZE THERE IS A PROBLEM ONLY AFTER A CRASH HAS OCCURRED. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U277******
Summary

BOUGHT 2010 PRIUS IN JUNE. HAVE CONTINUING BRAKE ISSUE WHEN GO OVER BUMP, CAR LURCHES FORWARD. CONTINUING PROBLEM. BELOW WHERE SAYS INCIDENT DATE PUT IN ABOUT WHEN FIRST NOTICED IT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS - OWNED CAR FOR 8 MONTHS. FIVE TIMES CAR HAS ACCELERATED WHILE I AM PRESSING ON THE BRAKE. HAPPENS WHEN I AM SLOWING DOWN AND HIT A POT HOLE OR BUMP. VERY SCARY! HAVE A TEEN WHO IS LEARNING TO DRIVE AND SHE IS NOT ALLOWED TO USE THE PRIUS. MECHANICS AT DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY. SAID THEY WOULD HAVE TO EXACTLY RE-CREATE PROBLEM TO INVESTIGATE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/25/2009
Crash: No
Fire: No
Summary

WHEN APPLYING BRAKES ON MY PRIUS 2010 WHILE APPROACHING A STOP SIGN OR LIGHT, IF I HIT A BUMP, THE BRAKES WILL BRIEFLY DISENGAGE. THIS HAS HAPPENED ON NUMEROUS OCCASIONS SINCE I PURCHASED THE VEHICLE LAST SUMMER. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

I HAVE A 2010 TOYOTA PRIUS (PURCHASED JUNE 2009). THE BRAKE SYSTEM ROUTINELY FAILS FOR 1-2 SECONDS IF I AM BRAKING AS I HIT A POTHOLE OR BUMP IN THE ROAD. IT FEELS AS IF BRAKING STARTS, THEN TOTALLY DISAPPEARS FOR 1-2 SECONDS, THEN I FEEL THE ABS SYSTEM KICK IN AFTER THAT. THIS HAS PROBABLY OCCURRED ON THE AVERAGE OF ONCE PER WEEK SINCE I HAVE OWNED MY CAR. IT OCCURS IN ROUTINE CITY DRIVING. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 3RD GENERATION 2010 PRIUS. WHEN BRAKING, MY CAR LURCHES FORWARD WITH BRIEF SPURTS OF ACCELERATION IF I HIT A BUMP. THE BUMP OR POTHOLE DOES NOT HAVE TO BE VERY BIG AND THE LOSS OF BRAKING POWER IS FOR A SECOND OR TWO. I DO NOT BELIEVE THIS HAS ANYTHING TO DO WITH THE GAS PEDAL. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

OFTEN WHEN I DRIVE MY 2010 TOYOTA PRIUS OVER A MANHOLE, METAL GRATE, OR OTHER SLIPPERY SURFACE IT FEELS LIKE THE BRAKES MOMENTARILY STOP WORKING. THIS HAS HAPPENED ON SEVERAL OCCASIONS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

1. 2010 PRIUS, BRAKES RELEASE AND CAR SURGES FORWARD IF ONE TIRE HITS A BUMP, POTHOLE OR UNEVEN SURFACE 2. THIS BRAKE FAILURE AND SURGING OCCURS DAILY IN BOTH DIRECTIONS ON MY COMMUTE. IN TWO LOCATIONS THE UNEVEN ROAD SURFACE FALL DIRECTLY BEFORE AN INTERSECTION AND I HAVE A DIFFICULT TIME STOPPING FOR A RED LIGHT OR NEARLY HITTING CAR IN FRONT OF ME. THIS HAS BEEN THE CASE SINCE I BOUGHT THE VEHICLE. 3. ALTHOUGH IT CONSTANTLY SCARES ME AND SEEMS ODD, I HAVE JUST TURNED 5000 MILES ON THE 2010 PRIUS AND HAVE NOT YET HAD IT FOR SERVICE AT THE DEALER. NO PARTS HAVE BEEN ALTERED OR REPLACED. I HAVE OFTEN COMPLAINED ABOUT IT AT HOME OR TO FRIENDS, BUT IT DIDN'T OCCUR TO ME TO REPORT IT. I HAVE NOT YET HAD AN ACCIDENT AS A RESULT OF THE PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

2010 PRIUS BRAKING PROBLEM. CAR FEELS LIKE IT IS JUMPING FORWARD WHILE APPLYING THE BRAKES AND TRAVELING OVER BUMPY ROADS OR POTHOLES. PURCHASED CAR IN OCTOBER 2009 AND THIS HAS OCCURRED MORE THAN 10 TIMES. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 BRAND NEW PRIUS LURCHES FORWARD OCCASIONALLY WHEN BRAKES ARE APPLIED WHEN TURNING SHARP OR GOING OVER A BUMP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN BRAKING TO COME TO A STOP, THE VEHICLE SUDDENLY ACCELERATES FORWARD OR THE BRAKES FAIL FOR JUST A MOMENT. THIS USUALLY HAPPENS WHEN THE ROAD SURFACE IS UNEVEN, OR IF THERE IS A POTHOLE. IT IS NOT REPRODUCIBLE, BUT HAS CONSISTENTLY HAPPENED ABOUT ONCE OR TWICE A MONTH SINCE I PURCHASED THE NEW VEHICLE IN NOVEMBER, 2009. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

THREE TIMES WHEN BRAKING WITH MY 2010 PRIUS I HAVE MOMENTARILY LOST BRAKING POWER AFTER HITTING A POT HOLE OR A BUMP. THE CAR ENDED UP STOPPING SLIGHTLY PAST WHERE I HAD INTENDED TO BRAKE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

EVENT OCCURS AT SLOW SPEEDS WHEN COMING TO A STOP ON AN ICY SURFACE. INITIALLY BRAKES FEEL LIKE THEY ARE WORKING PROPERLY. THEN THE BRAKES APPEAR TO STOP WORKING FOR SPLIT SECOND. THERE IS A SENSE THAT THE CAR IS ACCELERATING, BUT I BELIEVE THE SENSATION IS CAUSED BY THE BRAKES NOT WORKING. AFTER A SPLIT SECOND THE BRAKES APPEAR TO WORK PROPERLY AGAIN. HAS ONLY OCCURRED AT LOW SPEEDS ON AN ICY SURFACE. THE CONCERN IS THAT THE REQUIRED STOPPING DISTANCE IS EXTENDED BEYOND EXPECTATIONS. THIS HAS OCCURRED ABOUT 10 TIMES THIS WINTER. AFTER THE FIRST INCIDENT, I THOUGHT THE CAR WAS SLIDING ON THE ICE. HOWEVER AFTER REPEATED OCCURRENCES, THE SENSATION IS NOT SLIDING. THE SENSATION IS THAT THE BRAKES HAVE STOPPED WORKING FOR A SPLIT SECOND. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE BEEN DRIVING MY 2010 PRIUS FOR 3 MONTHS AND HAVE EXPERIENCED THE FOLLOWING ISSUES, WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND AND THE TRACTION LIGHT BLINKS. EVEN WHEN THERE ARE NO BUMPS, THERE IS A LAG IN THE TIME I DEPRESS THE BRAKE PEDAL, AND WHEN THE BRAKES ACTIVATE. THE CAR ALMOST COASTS FOR ABOUT 1-2 SECONDS, WHICH CAN MAKE THE DIFFERENCE IN AN ACCIDENT OR NOT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/06/2008
Crash: No
Fire: No
Summary

DRIVING NORMALLY ON A ROUGH ROAD I CAME TO AN INTERSECTION WHERE I HAD TO APPLY THE BRAKES. IN THIS INSTANCE I APPLIED THE BRAKES AND THE VEHICLE STARTED TO SLOW AS NORMAL. I THEN HIT A ROUGH PATCH OF ROAD AND THE BRAKES APPEARED TO HAVE FAILED. THERE WAS NO BRAKING POWER AT ALL. I THEN REAPPLIED THE BRAKES AND THE VEHICLE STARTED TO SLOW AS NORMAL AND THE VEHICLE THEN STOPPED. FOR THE PERIOD WHERE THERE WAS NO BRAKES IT WAS SCARY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/07/2009
Crash: No
Fire: No
Summary

WHEN BRAKING AND HITTING A BUMP AT THE SAME TIME THERE IS A LOSS OF BRAKING POWER. THE VEHICLE LUNGES FORWARD AS IF THE BRAKES HAVE STOPPED WORKING MOMENTARILY. THIS CAUSED ME TO HAVE TO USE ADDITIONAL CRASH AVOIDANCE MANEUVERS, IN ANOTHER CIRCUMSTANCE COULD HAVE CAUSED AN ACCIDENT. IT FEELS AS IF A PORTION OF THE BRAKING SYSTEM SHUTS OFF AFTER HITTING THE BUMP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

1. GOING SLIGHTLY DOWNHILL, ONE OF THE FRONT TIRE WENT OVER A POTHOLE, ON OTHER OCCASIONS, GOING OVER A SLIGHTLY BUMPY WET ROAD 2. TEMPORARY (ABOUT 2-4 SECONDS) BRAKE LOSS, HAS OCCURRED ABOUT 3-5 TIMES IN 3 MONTHS 3. NOTHING DONE SO FAR, WAITING TO VISIT DEALER AT 5000 MILES OR FOR TOYOTA TO ISSUE SOME KIND OF RECALL. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/08/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS - WHILE BRAKING CAR HAS OCCASIONALLY LUNGED FORWARD - SEEMINGLY WHEN HITTING AN UNEVEN SECTION OF ROAD. FEELS AS IF CAR SUDDENLY HIT A PATCH OF ICE -NONE PRESENT OF COURSE. MORE NOTICEABLE WHEN TURNING. THIS HAS HAPPENED APPROXIMATELY 6 DIFFERENT TIMES. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

I HAVE DRIVEN MY 2010 PRIUS FOR ABOUT 8 MONTHS. WITH THE BRAKE APPLIED AND SLOWING THE CAR, THE BRAKE RELEASES AND THE CAR LURCHES FORWARD WHEN I HIT A BUMP IN THE ROAD. FORTUNATELY, I WAS ALWAYS ABLE TO REGAIN CONTROL OF THE VEHICLE PRIOR TO AN ACCIDENT. THIS EVENT HAS HAPPENED ABOUT 5 TO 10 TIMES IN THE 8 MONTHS AND SEEMS TO OCCUR AT SLOWER SPEEDS LIKE APPROACHING A STOP SIGN OR STOP LIGHT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKE PROBLEMS: MY 2010 PRIUS, WHICH I PURCHASED LAST OCTOBER, HAS BEEN HAVING SPORADIC PROBLEMS WITH THE BRAKES. IT USUALLY OCCURS ON THE STREETS, AND AT LOW SPEEDS, AND THE CAR SEEMS TO LUNGE FORWARD EVEN THOUGH I HAVE MY FOOT ON THE BRAKES. IT'S AS IF I STOPPED BRAKING EVEN IN FACT, I'VE BEEN PUTTING UNIFORM PRESSURE ON THE BRAKES. THANKFULLY, THIS HAS NOT CAUSED ANY INJURIES OR ACCIDENTS, BUT I AM CONCERNED ABOUT THE PROBLEM. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/22/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS AND WHEN I DROVE OVER A BUMP OR POT HOLE MY CAR FAILS TO ACCELERATE FORWARD AND LOSE ANY BRAKING FEELING (ALMOST TO WHERE I LOSE CONTROL OF THE CAR). IT HAPPENS ONLY FOR A SHORT MOMENT. *TR

02/03/2010
Components: POWER TRAIN
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

I AM ALSO AN OWNER OF A 2010 PRIUS. I HAVE DRIVEN THIS CAR SINCE AUGUST 2010. WHEN YOU GO OVER A BUMP WHEN BRAKING THERE IS A SUDDEN BURST OF ACCELERATION. IT ABSOLUTELY HAPPENS AND IS REPRODUCIBLE. I GO OVER THE SAME BUMP EVERY DAY ON MY COMMUTE HOME, AND THIS HAPPENS REPEATEDLY. IT HAS NEVER CAUSED AN ACCIDENT, BUT IT IS A DEFECT AND IS DISCONCERTING. GIVEN THE OTHER ACCELERATION PROBLEMS TOYOTAS HAVE EXPERIENCED, THIS NEEDS TO BE INVESTIGATED. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/26/2009
Crash: No
Fire: No
Summary

WHILE ATTEMPTING TO BRAKE AT A STOP SIGN AS I WAS MOVING SLOWLY UP AN INCLINE IN A RESIDENTIAL NEIGHBORHOOD, MY 2010 PRIUS HYBRID SEEMED TO LURCH FORWARD. THIS HAS ONLY HAPPENED ONCE IN THE THREE MONTHS SINCE I PURCHASED THE VEHICLE, BUT IT STARTLED ME. THANK GOODNESS THERE WAS EXTRA DISTANCE BETWEEN MY CAR AND THE VEHICLE IN FRONT OF ME, OR THERE COULD HAVE BEEN A FENDER BENDER. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I SAW AN ARTICLE ABOUT THE 2010 PRIUS LUNGING WHEN HITTING A BUMP OR POTHOLE. I OWN ONE AND HAVE HAD THE EXPERIENCE ON MORE THAN 1 OCCASION. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Summary

ON MY WAY TO WORK THERE IS A ROUGH PATCH OF PAVEMENT WHERE I HAVE TO SLOW DOWN BEFORE A TURN AND A STOP. IF I AM APPLYING THE BRAKES WHEN I HIT IT, THE CAR WILL SURGE FORWARD, FEELING OUT OF CONTROL LIKE ON ICE, UNTIL THE CAR IS ON SMOOTH PAVEMENT AGAIN. FORTUNATELY THERE WASN'T A VEHICLE IN FRONT OF ME THE FIRST TIME IT HAPPENED, AND FROM THEN ON, I SLOW DOWN WELL BEFORE THE ROUGH PATCH, AND DON'T APPLY MY BRAKES ON THE PATCH, OR SIMILAR PATCHES. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I EXPERIENCE DIFFICULTY WITH THE BRAKES OF MY 2010 PRIUS. SOMETIMES THE BREAKS DO NOT TAKE HOLD WHEN I PRESS THE BRAKE PEDAL AND THE CAR SEEMS TO SKIP FORWARD FOR A SECOND OR TWO BEFORE IT BEGINS TO SLOW DOWN AND THE BRAKES TAKE HOLD. IT IS VERY UNSETTLING BUT I HAVE NOT HAD AN ACCIDENT. MY WIFE WILL NOT DRIVE THE CAR. I REPORTED IT TO THE SERVICE MANAGER AT MY DEALER, SEEGER TOYOTA IN ST. LOUIS COUNTY, MISSOURI. HE SAID HE KNEW OF NO COMPLAINTS LIKE THIS WHATSOEVER. THEN HE CALLED ME BACK AND SAID TOYOTA WAS INVESTIGATING A BRAKE ISSUE WITH THE 2010 PRIUS THAT ONLY OCCURRED ON ROUGH SURFACES AND WAS NOT APPLICABLE TO THE PROBLEM I DESCRIBED THAT HAPPENS ON SMOOTH SURFACES. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS ATTEMPTING TO STOP THE VEHICLE WHILE TRAVELING AT A LOW SPEED OVER A BUMP THE CONTACT NOTICED THAT THE VEHICLES BRAKES WOULD SUDDENLY RELEASE FOR A SHORT MOMENT AND THEN WORKS PROPERLY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 11000. THE CONSUMER STATED HE TOOK THE VEHICLE TO THE SERVICE DEALER TO HAVE THE RECALL PERFORMED ON THE BRAKES, HOWEVER THE VEHICLE CONTINUES TO EXHIBIT THE SAME PROBLEM. WHEN BRAKING, THE THEY SEEM TO RELEASE. UPDATED 06/15/10.*JB

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/07/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS- CAR TENDS TO ACCELERATE AFTER HITTING SOME POTHOLES OR BUMPS IN THE ROAD WHEN THE BRAKE IS DEPRESSED. THE FIRST COUPLE OF TIMES, I CAME VERY CLOSE TO REAR-ENDING THE CAR IN FRONT OF ME BECAUSE THE BUMP OR POTHOLE WAS IN THE ROAD AT A TRAFFIC LIGHT AND I WAS ATTEMPTING TO STOP. I HAVE BEEN ABLE TO REPEAT INCIDENT BUT NOT ALL OF THE TIME (MAY DEPEND ON HOW HARD THE BRAKE IS DEPRESSED OR HOW FAST THE CAR IS GOING AT THE TIME). I NOTICED THIS SHORTLY AFTER PURCHASING AND RECEIVING THE CAR ON 24 OCT. 2009. MENTIONED TO TOYOTA SERVICE STAFF AT A NEW CAR ORIENTATION PROGRAM, BUT WAS TOLD THAT THEY HAD NOT HEARD OF THIS ISSUE... AND PERHAPS THE BUMPS IN THE ROAD WERE CAUSING ME TO NOT APPLY EVEN PRESSURE ON THE BRAKE. I HAVE ADJUSTED MY DRIVING ROUTE AS TO NOT TO GO OVER THE POTHOLE WHICH CAUSES THE MOST PROBLEMS (OR TRY TO BE VIGILANT ABOUT SITUATIONS WHICH MAY CAUSE LURCHING) BUT WAS CONCERNED WHEN I SAW AN ARTICLE REPORTING THAT OTHER PEOPLE ARE EXPERIENCING SIMILAR ISSUES (HTTP://WWW.FREEP.COM/ARTICLE/20100203/BUSINESS01/100203028/1318/2010-PRIUS-OWNERS-COMPLAIN-OF-FAULTY-BRAKES-LURCHING-OVER-BUMPS). *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

THE REGENERATIVE BRAKING ON THE 2010 PRIUS LOSE GRIPPING WHEN GOING OVER BUMPS ON THE ROAD. WHAT HAPPENS IS WHEN THE CAR GOES OVER BUMPY GROUND AND I AM USING THE BRAKES, THE BRAKES SEEM TO LOSE GRIP AND THE DECELERATION IS REDUCED. I HAVE NOTICED THIS HAPPENING ABOUT 10 TIMES IN THE 6 MONTHS THAT I'VE OWNED THE VEHICLE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JHLRD78892C******
Summary

I HAVE EXPERIENCED PROBLEMS WHILE BRAKING IN MY 2010 TOYOTA PRIUS. THE PROBLEM OCCURS WHEN I AM BRAKING AND THE CAR HITS A BUMP/POT HOLE. WHEN I HIT A BUMP THE BRAKES SEEM TO STOP WORKING FOR A SECOND OR TWO AND THE CAR LURCHES FORWARD. FOR A MOMENT OR TWO YOU FEEL LIKE YOU ARE LOSING CONTROL OF THE CAR. LUCKILY THIS HAS NOT RESULTED IN AN ACCIDENT YET. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 08/03/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHEN DEPRESSING THE BRAKES TO STOP THE VEHICLE IT IS GRABBING AND JERKING. WHILE USING THE VEHICLE'S SPEED CONTROL UPON SETTING IT THE VEHICLE WOULD ACCELERATE, BUT WHEN THE BRAKES ARE APPLIED THE VEHCILE WOULD OPERATE NORMALLY. THE CONTACT STATED THAT HE MONITORS THE FAILURES. THE VEHICLE HAS NOT YET BEEN DIAGNOSED BY THE DEALER.THE FAILURE MILEAGE 6,200.

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

I HAVE A 2010 PRIUS. I HAVE HAD 2 OCCASIONS WHERE I HAVE HIT BUMPS IN THE ROAD AND MY CAR ACCELERATES WITHOUT ME TOUCHING THE GAS PEDAL. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN DRIVING AT MODERATE SPEEDS ON CITY/SURFACE STREETS IN MY 2010 PRIUS, A BRAKING PROBLEM OCCURS. IF I HIT A BUMP IN THE ROAD WHILE BRAKING, THE VEHICLE LURCHES FORWARD AS IF THE BRAKES HAVE DISENGAGED, EVEN THOUGH I AM STILL PRESSING THE BRAKE. I PUSH THE BRAKES DOWN HARDER AND NOTHING HAPPENS. A FEW SECONDS LATER, THE BRAKES COME BACK INTO PLAY AND THE CAR SLOWS DOWN AGAIN. THIS HAS HAPPENED SEVERAL TIMES, AND I HAVE NARROWLY AVOIDED ACCIDENTS CAUSED BY THIS SEVERAL TIMES. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

CARE SPEEDS UP WITH BREAKS APPLIED WHEN THE CAR HITS A BUMP. THE BRAKES ALSO GRAB WHEN BACKING UP. FREQUENCY: NOT OFTEN BUT IT NEED TO BE CORRECTED BEFORE SOMEONE GETS HURT. REPORTED TO TOYOTA. THEY HAVE CHECKED AND FOUND NOTHING WRONG. THERE IS NOT ONE DATE AS IT HAS HAPPEN SEVERAL TIMES OVER THE LAST 7 MONTHS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND HAVE NOTICED THAT IF YOU ARE APPLYING THE BRAKES AND ONE OF THE WHEELS OF THE CAR HAPPEN TO HIT A POTHOLE OR BUMP THE BRAKES SEEM TO MOMENTARILY RELEASE AND THEN GRAB AGAIN. MY FOOT IS NOT COMING OFF THE BRAKE PEDAL. IT'S AS IF THE CAR LUNGES AHEAD FOR A SPLIT SECOND. THIS HAS HAPPENED MORE THAN ONCE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2009
Crash: No
Fire: No
Summary

2010 PRIUS, WITH NO MODIFICATION MADE SINCE PURCHASE. WHEN DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS APPLIED TO STOP THE CAR. THE CAR HIT A POTHOLE/SHARP BUMP 5 FEET BEFORE THE STOP SIGN AND THE CAR JERKED FORWARD FRIGHTENINGLY WHILE THE BRAKE WAS DEPRESSED. THE BRAKE PEDAL LOST ITS BREAKING ABILITY FOR 1 OR 2 SECONDS, BUT BECAME OPERATIONAL AGAIN AFTER THAT. DURING THE 1 OR 2 SECONDS, I FELT I LOST CONTROL OF THE CAR. THIS DEFECT IS REPRODUCIBLE AND HAS OCCURRED 5 TIMES SINCE I BOUGHT THE CAR 6 MONTHS AGO. THIS IS VERY SCARY AND I THINK WILL CAUSE AN ACCIDENT IF NOT FIXED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

BRAKES ON PRIUS 2010 PERIODICALLY HAVE A "LAG" OR DELAY TIME BEFORE THEY ENGAGE. I APPLY THE BRAKES, AND NO GRABBING OR SLOWING DOWN OCCURS FOR 2-3 SECONDS. THIS BEGAN TO HAPPEN DURING JANUARY (CAR PURCHASED IN NOVEMBER). I HAVE 7000 MILES ON THE CAR. 1ST TIME- WENT OVER ROUGH PART OF ROAD AND APPLIED BRAKES, DELAYED TIME UNTIL BRAKES ACTED. FELT AS IF I WAS FLOATING- LOSS OF TRACTION FEELING. BROUGHT CAR INTO TOYOTA WESTPORT CT DEALER ON JAN 14, 2010 AND WAS TOLD NO PROBLEM FOUND. IT HAS CONTINUED TO OCCUR: 2ND TIME - COLD MORNING AND 3X NO BRAKING TRACTION AS DRIVING ABOUT 10-20 MPH AND TRYING TO SLOW DOWN FOR A STOP SIGN AND WHEN A CAR ENTERED FROM A SIDE STREET 3RD TIME (FEB 2, 2010) - ON HIGHWAY AROUND 2 PM. CRUISE CONTROL WAS ON AND APPLIED BRAKES - NO SLOWING DOWN FOR ABOUT 3 SECONDS. VERY SCARY FEELING AS IT HAPPENS. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

EXPERIENCE SUDDEN LOSS BRAKING POWER WHEN MY PRIUS HIT A POTHOLE WHILE APPLYING THE BRAKE PEDAL. THE CAR REGAIN BRAKING POWER AFTER SHORT PERIOD OF TIME. THIS ISSUE HAPPENED MULTIPLE TIMES. I'M CONCERN MY CAR MAY HIT OTHER VEHICLE OR PEDESTRIAN IN THE FUTURE IF I WOULD NOT STOP THE CAR PROPERLY. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

WE PURCHASED OUR 2010 PRIUS IN AUGUST 2009. SINCE THEN, MY WIFE HAS COMPLAINED SEVERAL TIMES ABOUT HOW THE BRAKES SEEM TO STOP WORKING WHENEVER SHE IS BRAKING AND ENCOUNTERS A BUMP (LIKE A POTHOLE OR SPEED BUMP). I'VE NOTICED IT A COUPLE OF TIMES MYSELF .. IT FEELS LIKE THE BRAKES ARE NO LONGER FUNCTIONING AND YOU HAVE TO RELEASE THE PEDAL AND PUSH IT DOWN AGAIN TO RE-ENGAGE THE BRAKES. FORTUNATELY, WE HAVEN'T HIT ANYTHING, YET -- BUT IT IS A RECURRING ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

1. I AM DRIVING ON A REGULAR ROAD. 2. WHEN I AM BRAKING AND MY CAR HITS A BUMP IT SEEMS TO JOLT FORWARD BRIEFLY AND I NEED TO HIT THE BRAKES HARDER TO STOP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I BOUGHT A 2010 TOYOTA PRIUS IN JUNE OF 2009. ON SEVERAL OCCASIONS, I HAVE NOTICED THE BRAKES NOT WORKING PROPERLY WHEN I HAVE TRIED BRAKING WHILE GOING OVER A SPEED BUMP. INSTEAD OF SLOWING OR STOPPING, THE CAR FEELS LIKE IT ACTUALLY IS LURCHING FORWARD. IT CORRECTS ITSELF ALMOST IMMEDIATELY, BUT THERE IS THAT SECOND WHEN IT FEELS LIKE IT ISN'T GOING TO STOP. IN READING SEVERAL STORIES ABOUT REPORTED BRAKE ISSUES WITH THE PRIUS, I REALIZED THAT OTHER PEOPLE ARE HAVING THE SAME ISSUE. I HAVE PUT IN BELOW THE APPROXIMATE DATE THAT WAS THE LAST TIME THIS HAPPENED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I'M THE OWNER OF A 2010 PRIUS AND TWICE NOW WHEN APPLYING THE BRAKES FIRMLY DURING A RAIN SOAKED DAY WHILE GOING OVER THE TEMPORARY STEEL PLATES USED DURING ROAD REPAIRS AS SOON AS THE BACK WHEELS HIT THE SURFACE THE CAR SHOOTS A HEAD AS IF THE BRAKES ARE TEMPORARILY NOT APPLYING PRESSURE AT ALL. NO ONE WAS HURT IT IS JUST VERY UNSETTLING . *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Summary

2010 PRIUS WE HAVE HAD A PROBLEM WITH THE BRAKES RELEASING WHEN WE DRIVE OVER POT HOLES OR A SLICK SURFACE. THIS HAS BEEN A REOCCURING THING. IT PREVENTS US FROM STOPPING QUICKLY OR REACTING TO A SITUATION. IT HAS NOT RESULTED IN AN ACCIDENT, BUT IT SEEMS LIKE IT HAS A STRONG POSSIBILITY TO IN THE NEAR FUTURE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

2010 TOYOTA PRIUS. I PURCHASED A 2010 TOYOTA PRIUS SERIES V IN JULY 2010 ... I HAVE NOTICE THAT WHEN GOING OVER A "POTHOLE" OR VERY ROUGH PAVEMENT THAT THE VEHICLE DOES SOMEWHAT SPEED UP AND HAVE A MOMENTARY LOSS OF BRAKING CAPABILITY. STEPPING ON THE BRAKE SEEMS TO ALLEVIATE THE SITUATION. SEEMS TO INTERMITTENT AND DID NOT HAPPEN ON ANY SPECIFIC DATE OR CAUSE AN ACCIDENT . *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY VEHICLE HAS GONE INTO A SLIDE WHEN BRAKING...FEELS LIKE THE BRAKES ARE LOCKED ALTHOUGH I HAVE ANTILOCK BRAKES. I HAVE SLID INTO AN INTERSECTION TWICE AND I WOULD SAY THERE WAS SAND LEFT OVER FROM SNOW MELT. THIS IS A BRAND NEW CAR AND I DEFINITELY CAN FEEL A DIFFERENCE THAT HAS CAUSED ALARM POSSIBLY 4 OR 5 TIMES IN 4 MONTHS. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

TOYOTA-PRIUS HYBRID-2010 BRAKING PROBLEM. I HAVE EXPERIENCE A BRAKING PROBLEM THAT HAS NOT RESULTED IN AN ACCIDENT. THE BRAKING PROBLEM RESULTS ONLY WHEN IN A PANIC STOP (WHEN ABS IS ACTIVE). I THINK WHAT IS HAPPENING IS THAT THE BRAKE IS RELEASING FOR A SECOND WHILE THE ABS COMPUTER IS TAKING OVER CONTROL OF THE BRAKING. THIS CAUSE WHAT SEEMS TO THE DRIVE AS A SLIP. WHERE THE DRIVE FEELS THE BRAKE RELEASE AND A SECOND LATER THE ABS KICKS IN AND STOPS THE CAR. I HAVE FELT THIS BRAKE RELEASE THREE TIMES IN THE FEW MONTHS I HAVE OWNED THE CAR AND MOST TIMES WHEN TURNING RIGHT INTO A DRIVEWAY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

WHILE DRIVING MY 2010 PRIUS, I HAVE EXPERIENCED UNINTENDED BRAKE RELEASE ON 6 OCCASIONS SINCE TAKING DELIVERY OF THE CAR IN JUNE 2009. DURING THE SUMMER, ON DRY PAVEMENT, THE 1ST INCIDENT OCCURRED WHILE APPROACHING AN INTERSECTION AND GOING INTO A RIGHT TURN, THE LEFT FRONT WHEEL ROLLS OVER A (FLUSH TO THE PAVEMENT) MANHOLE COVER. THE CAR LOST BRAKING AND JUMPED/SLIPPED FORWARD. FORTUNATELY, THERE WAS NO CAR CLOSE IN FRONT OF ME. THIS OCCURRED 2X AS THIS IS ONE OF MY NORMAL ROUTES TO WORK. ON 2 OTHER OCCASIONS, NEAR MY HOME APPROACHING AN INTERSECTION IN WHICH I NEEDED TO SLOW DOWN, THE CAR JUMPED WHEN APPLYING THE BRAKES. THE PAVEMENT WAS IN 2 SECTIONS (SPLIT HORIZONTALLY), ONE PART CONCRETE AND THE ADJOINING SECTION ASPHALT. THE CAR SLIPPED/JUMPED FORWARD WHILE BRAKING. THE 5TH OCCASION OCCURRED APPROACHING AN INTERSECTION AND THE CAR LURCHED FORWARD AS I TRIED TO STOP ALMOST HITTING THE CAR IN FRONT OF ME. THIS WAS ON DRY PAVEMENT, DON'T KNOW THE REASON. GOING OVER POTHOLES ON AT LEAST 1 OCCASION,THE SAME REACTION. HAD MENTIONED TO THE DEALERSHIP SEVERAL TIMES, THE FIRST TIME BEING AT A NEW OWNER ORIENTATION MEETING. THEY WERE NOT FAMILIAR WITH THIS ISSUE. WAS ADVISED IF IT KEEPS OCCURRING, TO BRING THE CAR IN FOR AN INSPECTION. I NOW HAVE AN INSPECTION SCHEDULED FOR FRIDAY FEB 5TH AT THE DEALERSHIP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

LOW SPEED BRAKE FAILURE ON 2010 TOYOTA PRIUS. THIS DESCRIBES JUST ONE OF MULTIPLE TIMES I HAVE HAD WHAT SEEMS LIKE A SHORT, BUT TOTAL LOSS OF BRAKES ON THIS VEHICLE. EACH TIME, I WAS EASY TO MEDIUM BRAKING AND HIT A BUMP OR WAS ON ROUGH SURFACE. THE BRAKES JUST APPEAR TO FAIL. NATURAL REACTION IS TO PRESS HARDER ON BRAKE PEDAL. USUALLY BY THIS REACTION TIME THE BRAKES ARE BACK AND YOU STOP ABRUPTLY OR SKID TO A STOP. IT HAS SOMETHING TO DO WITH ROUGH ROADS OR BUMPS THAT HAPPEN AT A GIVEN POINT DURING BRAKING. VERY SCARY SITUATION. THIS HAS HAPPENED ON BOTH DRY PAVEMENT AND SNOW PACKED ROADS. AGAIN, THE COMMON FACTOR IS THE "BUMP" DURING BRAKING. EACH TIME I WAS THE ONLY PERSON IN THE VEHICLE AND THE VEHICLE HAD NO ADDITIONAL REAR WEIGHT. SPEED WAS UNDER 25-30 MPH. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WE HAD PICKED UP OUR BRAND NEW TOYOTA PRIUS 2010 ON SEP 24TH 2009. A WEEK LATER, ON OCT 1, I WAS DRIVING IN TO MY BROTHER IN LAW'S DRIVEWAY (MAYBE AT 5MPH) WHEN I FELT THAT THE BRAKE PEDAL DID NOT ENGAGE. I CRASHED INTO THEIR GARAGE DOOR. SINCE, THIS WAS A METAL DOOR, WE THOUGHT WE COULD DENT IT BACK IN AND REPAINT IT. THEREFORE, IT WAS NOT REPORTED TO INSURANCE. SINCE THEN, I HAVE FELT A COUPLE MORE TIMES THAT THE BRAKE DID NOT ENGAGE EITHER QUICKLY ENOUGH OR HARD ENOUGH. I AM NOT A RASH DRIVER. I HAVE NOT HAD A TRAFFIC VIOLATION IN ABOUT 8 YEARS OR SO. I AM VERY WORRIED OUT THIS. WE HAVE 2 CHILDREN THAT ARE IN THE CAR A LOT WITH ME. PLEASE ADVISE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

I LOSE ALL BRAKING FOR A FEW SECONDS ON MY 2010 TOYOTA PRIUS WHILE GOING OVER ROUGH ROADS AT SLOW SPEED. I HAVE NOT TRIED THIS AT HIGHWAY SPEEDS. I WANTED TO WAIT TO LEARN MORE OF THE PROBLEM FROM MY DEALER. SO WHEN I WAS AT MY TOYOTA DEALERSHIP ON 28 JAN 10,FOR MY CAR'S FIRST SCHEDULED MAINTENANCE, THE ASSISTANT SERVICE MANAGER STATED THAT THE PROBLEM IS PREVALENT ON MOST TOYOTA VEHICLES INCLUDING THE TRUCK HE OWNED. BUT THAT'S NOT WHAT REPORTS HEARD TODAY, 3 FEB 10. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

MY 2010 PRUIS TENDS TO LURCH FORWARD WHEN BRAKING. THIS MAINLY SEEMS TO OCCUR WHEN THE SURFACE CHANGES WHILE BRAKING, LIKE DRIVING OVER A MANHOLE COVER, POTHOLE OR SLIPPERY SURFACE. I HAVE EXPERIENCED THIS EVERY SINCE I BOUGHT THE CAR IN JUNE 2009. I REPORTED IT TO THE DEALER AT MY FIRST CHECK-UP, AND WAS TOLD THAT IT WAS A FUNCTION OF THE UNIQUE BRAKING SYSTEM ON THE PRIUS, AND THAT THEY HADN'T HEARD THE COMPLAINT BEFORE (TOO NEW IN THE MODEL YEAR). NO RECORD WAS MADE OF MY COMPLAINT. I HAVE LIVED WITH IT EVER SINCE, AND IT HAPPENS AT LEAST TWICE A WEEK; JUST HAPPENED AGAIN YESTERDAY. AT ONE INTERSECTION ON MY COMMUTE I HIT THE SAME SURFACE EVERY TIME AND IT LURCHES ALMOST EVERY TIME. IT FEELS ALMOST AS IF I HAVE LIFTED MY FOOT OFF THE BRAKE PEDAL AND IT LURCHES FORWARD, ALTHOUGH I CAN'T SAY IF IT FEELS LIKE IT IS ACCELERATING OR IF IT IS JUST THE INERTIA OF THE CAR THAT CAUSES IT TO LURCH FORWARD. IT HAS NOT CAUSED AN ACCIDENT YET, BUT SINCE THE CAR LURCHES A FEW FEET FORWARD, I KNOW THAT I WOULD HIT ANY CAR TOO CLOSE IN FRONT OF ME. I ALSO WORRY THAT IN SNOW OR ICE IT WOULD CAUSE A SKID TO OCCUR OR SEND ME INTO A DIFFERENT LANE. I WAS NOT AT ALL SURPRISED TO HEAR ABOUT THIS ON THE NEWS THIS MORNING, AND REGRET THAT I DID NOT KNOW ABOUT THIS COMPLAINT FORM TO FILE OR I WOULD HAVE BACK IN JULY. I CAN'T STATE AN INCIDENT DATE SINCE IT IS ONGOING. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

WHILE DEPRESSING THE BRAKE PEDAL IN THE 2010 PRIUS, THE VEHICLE WILL LOSE ALL BRAKING POWER IF YOU HIT A BUMP OR POT HOLE IN THE ROAD. I HAVE EXPERIENCED THIS SEVERAL TIMES WHILE DEPRESSING THE BRAKE, APPROACHING AN INTERSECTION. WHEN I DRIVE OVER THE BUMP IN THE ROAD (AND CONTINUE PRESSING THE BRAKE) THE VEHICLE SURGES FORWARD AS IF MY FOOT HAD RELEASED THE BRAKE. THE ONLY WAY TO STOP THE VEHICLE IS TO IMMEDIATELY RE-ENGAGE THE BRAKE FULLY. I HAVE CAME VERY CLOSE TO REAR ENDING THE VEHICLE IN FRONT OF ME DUE TO THIS DESIGN / MECHANICAL FLAW. I CAN RECREATE THIS SCENARIO EACH TIME I CROSS A CERTAIN PORTION OF THE ROAD I COMMUTE ON. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

WHEN BRAKING NUMEROUS TIMES, MY 2010 TOYOTA PRIUS HAS STOPPED BRAKING AND GIVES THE FEELING THAT IT IS LURCHING FORWARD. MY MOST RECENT INCIDENT OCCURRED WHEN I WAS DRIVING OVER A MAN HOLE AT ABOUT 30-35 MPH. THESE INCIDENTS TYPICALLY OCCUR WHEN BRAKING OVER NON-SMOOTH ROAD SURFACES, SUCH AS POTHOLES. I HAVE OWNED THE CAR SINCE JUNE 2009. *TR

02/03/2010
Components: POWER TRAIN
Incident Date: 11/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY 2010 TOYOTA PRIUS SEEMS TO HAVE BRIEF PERIODS OF ACCELERATION WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND AM JUST PUTTING IT ON THE BRAKE. I HAVE TO BRAKE HARD TO KEEP IT FROM LURCHING FORWARD. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I AM DRIVING A 2010 TOYOTA PRIUS SINCE AUGUST 2009. UNDER CERTAIN CONDITIONS THE BRAKES SEEM TO MALFUNCTION. I CAN REPLICATE THIS ISSUE ON A CERTAIN ROAD WHEN I AM COMING DOWN A SLOPE APPROACHING A TRAFFIC LIGHT AND THE VEHICLE (DRIVER SIDE FRONT TIRE) HITS A POTHOLE AS I AM BRAKING. THE VEHICLE CONTINUES TO GO FORWARD MOMENTARILY INSTEAD OF THE BRAKES WORKING AS THEY SHOULD. THE DATE MENTIONED BELOW IS THE MOST RECENT TIME I HAVE EXPERIENCED THIS ISSUE. ALL TOGETHER THIS HAS OCCURRED APPROX. 10 TIMES SINF AUGUST. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT NOTICED THAT THERE WERE OCCASIONS WHEN HE LOST BRAKING POWER AND SLIGHT ACCELERATION WHEN HE DROVE OVER A POTHOLE OR BUMP IN THE ROAD. HE STATED THAT THE ISSUE OCCURRED WHEN DRIVING AT LOW SPEEDS IN NORMAL ROAD CONDITIONS. THE CONTACT WAS ABLE TO REGAIN CONTROL AND RESUME NORMAL OPERATION ALMOST IMMEDIATELY AFTER THE FAILURE. HE EXPERIENCED THE ISSUE AT LEAST 12 DIFFERENT TIMES. HE HAD NEITHER TAKEN THE VEHICLE TO THE DEALERSHIP NOR SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. THE FAILURE MILEAGE WAS APPROXIMATELY 150.

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. I HAVE NOTICED A PROBLEM WITH THE BRAKING IN CERTAIN CONDITIONS AS DESCRIBED: WHEN THE PRIUS HITS A PATCH OF UNEVEN PAVEMENT OR IS TAKING A SHARP TURN WHILE LIGHTLY BRAKING, THE PRIUS' BRAKE ECU INTERPRETS THAT AS A SITUATION WHERE THE COMPUTER NEEDS TO STEP IN AND KEEP THE WHEELS FROM LOCKING UP. THE BRAKES DO END UP WORKING BUT IT IS AN UNSETTLING AND DEFINITELY A POTENTIAL DANGEROUS SITUATION AS THERE IS A SURGE PRIOR TO THE BREAKS ACTUALLY WORKING. THE SURGE ONLY LASTS A SECOND OR SO BUT IT DOES FEEL LIKE THE CAR IS ACTUALLY ACCELERATING AND NOT BRAKING FOR THAT BRIEF MOMENT. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/14/2010
Crash: No
Fire: No
Summary

WHEN ATTEMPTING TO BRAKE WHILE COMING TO A TRAFFIC LIGHT ON A SLIGHTLY ICY ROAD, THE CAR ACCELERATED. IT WAS NOT THE FUNCTION OF ANTILOCK BRAKES, BUT RATHER A SURGE THAT WAS TOTALLY UNEXPECTED AND SOMEWHAT FRIGHTENING. LUCKILY THERE WAS NO CAR IMMEDIATELY IN FRONT OF ME, OR I WOULD HAVE SURELY REAR ENDED IT. I REPORTED THIS TO TOYOTA AND THERE IS A CASE NUMBER - 1001142944. GIVEN TOYOTA'S SLOWNESS TO REACT TO THE GAS PEDAL ISSUE, I WANT TO NOTIFY NHTSA. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

MY 2010 PRIUS LURCHES OVER BUMPS. THE DEALERSHIP SAID I WAS THE ONLY ONE WITH THIS PROBLEM AND FOUND NOTHING WRONG ON TWO VISITS. I READ THAT I AM NOT THE ONLY ONE WITH THIS PROBLEM, SO I WANT TO ISSUE A COMPLAINT AND ASK WHAT I SHOULD DO NOW. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRUIS. THE CONTACT STATED THAT WHILE DRIVING IN REVERSE WITH HER FOOT ON THE BRAKE PETAL, THE VEHICLE ACCELERATED ON ITS OWN. THE CONTACT THEN APPLIED THE BRAKES AND IT STOPPED. SHE THEN TURNED OFF THE VEHICLE AND IT DROVE NORMALLY. THE ISSUE HAS OCCURRED A TOTAL OF 5 TIMES. THE VEHICLE HAD NOT BEEN DIAGNOSED AT THE TIME OF THE COMPLIANT.THE DEALER WILL BE CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN AND CURRENT MILEAGE WAS 2500.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

MY 2010 PRIUS BRAKES BRIEFLY STOP WORKING WHEN I'M BRAKING WHILE DRIVING OVER A BUMP OR POTHOLE. I HAVE NOT BEEN IN AN ACCIDENT HOWEVER THIS CAN LEAD TO AN ACCIDENT IN THE FUTURE. THIS HAPPENS PERIODICALLY AND CAN BE RECREATED. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

MY 2010 TOYOTA PRIUS SUDDENLY SURGED FORWARD FOR A FEW FEET AFTER GOING OVER A LITTLE BUMP IN THE ROAD (LIKE A MANHOLE COVER). THIS HAPPENED A COUPLE OF TIMES. NO INJURIES OR ACCIDENTS. I BROUGHT THIS TO THE ATTENTION OF MY DEALER WHEN I BROUGHT IT IN TO CHANGE THE OIL @ 5000 MILES. THEY SAID THEY COULD NOT REPLICATE OR DETECT THE PROBLEM. I HAVE NOT HAD ANY SUCH INCIDENTS IN THE PAST 2 MONTHS. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

MY 2010 TOYOTA PRIUS EXPERIENCES ACCELERATION WHENEVER I GO OVER A POTHOLE AND ATTEMPT TO BRAKE THE CAR. THIS HAS HAPPENED SINCE I PURCHASED THE VEHICLE IN AUGUST 2009. I AM REPORTING IT NOW BECAUSE I NOW KNOW THAT OTHER OWNERS HAVE REPORTED THE SAME PROBLEM AND IT IS NOT A RESULT OF MY INABILITY TO GET USED TO DRIVING A HYBRID. THIS IS A SERIOUS SAFETY ISSUE AS I'M ALARMED THAT I MAY BE UNABLE TO BRAKE SUDDENLY IF THIS HAPPENS IN A SITUATION THAT WARRANTS ME TO QUICKLY BRAKE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

2010 PRIUS I HAVE DEFINITELY BEEN GETTING THE LURCHING OVER BUMPS THAT I'VE HEARD OTHER 2010 PRIUS OWNERS COMPLAIN ABOUT. HAPPENS A LOT WHEN I DRIVE OVER A MANHOLE COVER, THE CAR SEEMS TO SPEED UP FOR A BRIEF MOMENT. I HAVEN'T HAD AN ACCIDENT FROM THIS YET, BUT WANTED TO REGISTER MY COMPLAINT WITH WHOMEVER ELSE IS HAVING THE SAME PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

WHEN BRAKING OVER A SMOOTH SURFACE SUCH AS A MANHOLE COVER, THE VEHICLE TENDS TO LURCH FORWARD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS SEEMS TO LOOSE BRAKING ON OR OVER BUMPS. IT SEEMS TO NOT WANT TO STOP FOR A FEW SECONDS AFTER HITTING A BUMP IN THE ROAD. I HAVE TO REMOVE MY FOOT FROM THE BRAKES AND RE APPLY INORDER TO REGAIN BREAKING. THIS HAPPENS ALMOST EVERY TIME WHEN SIMULTANEOUSLY APPLYING THE BRAKES AND GOING OVER A BUMP/POTHOLE IN THE ROAD. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN BRAKING, THE BRAKES SEEM TO LOOSE PARTIAL GRIP ON AND OFF. ALSO WHEN BRAKING OVER A POTHOLE OR UNEVEN ROAD THE CAR SEEMS TO ACCELERATE SUDDENLY AND THERE IS A FEEL OF LOSS OF CONTROL. THESE ARE BOTH VERY SCARY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS BRAKES DOES NOT WORK IF THE VEHICLE GOES OVER A BUMP OR A POT HOLE WHILE BRAKES BEING APPLIED..IT HAS HAPPENED SEVERAL TIMES...EVEN COMPLAINED TO THE DEALER ONCE...DEALER SAYS THERE ARE NO TECHNICAL BULITON OR TECHNICAL FIX ON THE ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

MY 2010 PRIUS HAS BRAKES RELEASING WHILE MY FOOT IS ON THE BRAKE PEDAL. IN REVERSE THE BRAKES FREQUENTLY "STICK" ON. IN THIS MOST RECENT INCIDENT I WAS CHANGING LANES LOOKING TO MAKE A FUTURE LEFT TURN AND I WAS IN THE RIGHT LANE OF A 4 LANE ROAD, I WAS SLOWING DOWN TO CHANGE LANES AND DID NOT SEE A CAR IN MY "BLIND SPOT" WHERE MY MIRRORS DID NOT SHOW THE CAR. ONCE I SIDE SWIPED THE ACURA MDX, I MADE EMERGENCY MANEUVERS TO GET BACK TO THE RIGHT LANE, WHICH INCLUDED SWERVING RIGHT AND HITTING THE BRAKES AFTER THE CAR STARTED MOVING RIGHT. AT THAT POINT MY VEHICLE SEEMED TO MOVE ON IT'S OWN IRREGARDLESS OF MY PEDAL AND STEERING ACTIONS (I WAS IN PANIC MODE SINCE I HAVEN'T HAD AN ACCIDENT IN DECADES - EXCEPT A PARKING LOT "BUMP"). I WROTE OFF THE FACT THAT I WAS UNABLE TO DEFENSIVELY DRIVE AS I HAVE RELIED ON FOR ALL THESE YEARS SINCE I COULDN'T PULL OUT OF THE ACCIDENT. NOW HOWEVER, AFTER HEARING OF THE SIMILAR ISSUES ON 2010 PRIUS I AM WONDERING WHETHER THE VEHICLE PLAYED A PART IN THE ACCIDENT THAT I COULD NOT COMPENSATE FOR? *TR

02/03/2010
Components: PARKING BRAKE
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I BOUGHT A 2010 TOYOTA PRIUS II NOVEMBER 2009. WITHIN 1 MONTH PERIOD, I HAD EXPERIENCE TWO SEPARATE BRAKE PROBLEM. ONCE WAS PASSING A RAILWAY TRACK AND THE OTHER TIME WAS MAKING A RIGHT TURN. BOTH TIMES I STEPPED THE BRAKE TO REDUCE SPEED AND FAILED. THAT MEANS THE BRAKE DID NOT REDUCE THE SPEED OF THE VEHICLE. FORTUNATELY, NO CAR WAS IN FRONT ME AND NO ACCIDENT HAPPENED. I THEN REPORTED TO MY DEALER AND SENT MY CAR BACK TO CHECK. THE DEALER TOLD ME THEY FAILED TO REPLICATE THE SITUATION AND EVERYTHING WAS NORMAL. NOTHING WAS DONE. THEY THEN TALKED TO TOYOTA CUSTOMER SERVICE LINE AND TOYOTA SAID IT IS NORMAL TO FEEL THE BRAKE DID NOT ENGAGE WHEN CROSSING A BUMP. I WAS REALLY DISAPPOINTED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHEN I BRAKE MY 2010 PRIUS AND HIT A BUMP IT LURCHES FORWARD, CAUSING MOMENTARY LOSS OF CONTROL. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

REGENERATIVE BRAKING DISENGAGES FOR A SECOND OR TWO BEFORE MECHANICAL BRAKING TAKES OVER CAUSING CAR TO LURCH FORWARD/ACCELERATE WHEN BRAKING ON UNEVEN ROAD SURFACES. THIS EFFECT WAS NOTICED TWICE AT SPEEDS LESS THAN 15 MPH WHEN FRONT TIRES HIT RUTS IN ROAD ATTEMPTING TO BRAKE AT STOP LIGHTS OR WHEN GOING AROUND A CORNER. I TRY TO DRIVE CLOSE TO THE RIGHT CURB ON THE EVEN ROAD SURFACE TO AVOID BREAKING WHEN POT HOLES/RUTS ARE PRESENT IN MY LANE WHERE OTHER CARS TYPICALLY DRIVE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

2010 PRIUS. CAR LURCHES EVERYDAY WHEN BRAKING AT STOP SIGNS. CAR DRIFTS FORWARD AND DOES NOT IMMEDIATELY RESPOND TO BRAKE PEDAL BEING PUSHED DOWN. OFTEN HAPPENS IN THE MIDDLE OF THE STOP. BRAKES WILL START WORKING BUT THEN "SLIP" IN THE MIDDLE AT VERY LOW SPEEDS. DOUBT THE ANTI-LOCK BRAKE SYSTEM COULD BE THE PROBLEM AS SPEED ARE VERY LOW. HAS BEEN OCCURRING SINCE THE CAR WAS PURCHASE IN THE SUMMER OF 2009. *TR

02/03/2010
Components: POWER TRAIN
Incident Date: 12/15/2009
Crash: No
Fire: No
Summary

SUDDEN ACCELERATION LOSS OF BRAKING WHILE DRIVING OVER BUMPY ROAD AT SLOW SPEED. THIS HAS HAPPENED SEVERAL TIMES. NO ACCIDENT RESULTED. HAVING READ REPORTS OF THIS IN THE NEWS, I WANTED TO REPORT IT AS WELL. *TR

02/03/2010
Components: STEERING
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

I HAVE CONTACTED MY AUTO MANUFACTURER ABOUT A STEERING PROBLEM. THE CAR WILL NOT DRIVE IN STRAIGHT LINE, IT IS ETHER GOING LEFT OR RIGHT. THEY HAVE NOT RESPONDED TO MY COMPLAINT. I HAVE TO BE VERY CAREFUL DRIVING THIS CAR BECAUSE IT WILL WONDER OFF OF THE ROAD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED HER VEHICLE SURGES WHEN SHE GOES OVER A POTHOLE AND HIT HER BRAKES. THIS HAS BEEN HAPPENING SINCE SHE PURCHASE HER VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN TEST DROVE THE VEHICLE WITH HER BUT THE FAILURE DID NOT OCCUR AGAIN. THE FAILURE MILEAGE WAS 4,000.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

FROM THE FIRST DAYS WITH THIS VEHICLE WE HAVE HAD AN INTERMITTENT ISSUE WITH THE BRAKES. SO FAR, THIS ISSUE ONLY OCCURS AT VERY SLOW SPEEDS, SUCH AS WHEN BACKING OUT OF THE GARAGE OR WHEN BACKING OUT OF PARKING SPACES. ON OCCASION, WE HAVE EXPERIENCED THIS PROBLEM IN THE FORWARD DIRECTION WHEN STOPPING IN THE SLOW CONDITIONS OF A PARKING LOT. FOLLOWING IS A DESCRIPTION OF THE BRAKING ACTION: 1. I START THE CAR (POWER BUTTON WITH FOOT ON THE BRAKE). 2. I PLACE THE SHIFT LEVER IN REVERSE OR DRIVE WITH FOOT ON THE BRAKE. 3. I RELEASE THE BRAKE PEDAL. 4. THE CAR EASES BACKWARD (OR FORWARD, AS THE CASE MAY BE). 5. I APPLY THE BRAKE , EITHER TO SHIFT INTO DRIVE OR TO CHECK FOR TRAFFIC BEFORE CONTINUING. 6. SEVERAL TIMES PER WEEK THE BRAKES LOCK THE INSTANT MY FOOT TOUCHES THE BRAKE PEDAL. 7. WHEN THIS PROBLEM OCCURS, THE LOCKING ACTION WILL REPEAT EACH TIME I RELEASE THE BRAKE, EASE BACKWARD OR FORWARD, AND BRAKE AGAIN. 8. THE BRAKE LOCKING IS SO INSTANTANEOUS THAT PASSENGERS' HEADS JERK AND THEY LOOK SURPRISED. 9. THE BRAKING ACTION IS MORE LIKE THAT OF FLIPPING AN ELECTRICAL SWITCH THAN OF PRESSING A BRAKE PEDAL. 10. FROM THE BEGINNING, I HAVE TRIED TO DETERMINE IF A CERTAIN SEQUENCE OF ACTIONS TRIGGERS THE LOCKING. I CANNOT COME UP WITH ANYTHING. SO FAR, THE ONLY CONSTANT IS THAT THIS LOCKING HAPPENS WITH THE FIRST STOPS AFTER STARTING THE CAR. I HAVE NOT EXPERIENCED IT WITH SUBSEQUENT STOPS. HOWEVER, HEAVEN HELP US IF THIS WERE TO OCCUR AT HIGHER SPEEDS! AT THE 5000 MILE SERVICE, I ASKED ABOUT THIS ISSUE. THE SERVICE REP SAID THAT SOME PRIUS OWNERS HAD MENTIONED THAT THEIR BRAKES "GRABBED" ONCE IN A WHILE. THE REP SAID THAT IT COULD BE A "WET BRAKE" ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

DRIVING A 2010 PRIUS WITH A HALF INCH OF FRESH SNOW ON A RESIDENTIAL STREET AT 20 DEGREES. DRIVING AT 12 MPH, SLOWING TO A STOP AT A STOP SIGN. TWICE THE BRAKES STOPPED WORKING, CAUSING ME TO COME TO A STOP BEYOND THE PEDESTRIAN CROSSWALK. FORTUNATELY, NO PEDESTRIANS WERE THERE. IT FELT AS IF ABS HAD ENGAGED, CAUSING ME TO LOSE CONTROL OF BRAKING. EVEN IF THIS IS A DESIGN ELEMENT, IT CAUSED ME TO NOT BE ABLE TO STOP IN TIME. I WAS GOING 7 MPH WHEN THIS HAPPENED AND WOULD HAVE EASILY STOPPED THE CAR IN TIME IF THIS HAD NOT HAPPENED. AFTER THIS INCIDENT I HAD TO APPROACH INTERSECTIONS AT 3-5 MPH, AFRAID THAT MY SLOW SPEED WOULD CAUSE SOMEBODY BEHIND ME TO REAR END ME. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I DRIVE A 2010 TOYOTA PRIUS AND WOULD LIKE TO REPORT THAT WHEN BRAKING, IF I HIT A POT HOLE OR BUMP, THE CAR LUNGES FORWARD OR ACCELERATES FOR A SPLIT SECOND. I HAVE HAD MY CAR FOR JUST UNDER 60 DAYS BUT HAVE HAD THIS EXPERIENCE AT LEAST A DOZEN TIMES. IT HAS NOT CAUSED AN ACCIDENT, BUT LEAVES ME FEELING AS IF THERE ARE MOMENTS THAT I DO NOT HAVE CONTROL OF MY CAR. IT'S LIKE IT HAS A MIND OF IT'S OWN! *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

VEHICLE SURGES FORWARD WHEN BRAKING OVER ROAD SURFACE THAT IS NOT SMOOTH. SYMPTOM MAKES SAFELY JUDGING STOPPING DISTANCE VERY DIFFICULT, AND IN OUR OPINION, INCREASES LIKELIHOOD OF AN ACCIDENT. TOYOTA DEALER CLAIMED THEY COULD NOT REPLICATE ISSUE AND THAT VEHICLE'S COMPUTER DID NOT REPORT/RECORD ANY PROBLEMS. WE CAN REPLICATE ISSUE OVER SAME BUMP EVERYDAY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS V IN NOVEMBER 2009. SHORTLY AFTERWARDS MY WIFE EXPERIENCED THE PROBLEM WITH THE BRAKES. SHE WENT TO APPLY THE BRAKES BUT THE CAR JUST WOULD NOT SLOW DOWN. SHE PRACTICALLY HAD TO STAND TO APPLY ENOUGH PRESSURE TO BRING THE CAR TO A STOP. WE WENT BACK TO THE DEALER TWICE, BUT COULD NOT FIND ANYTHING WRONG. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

WHEN BRAKING, MY TOYOTA PRIUS UNEXPECTEDLY JOLTS FORWARD IF I HIT A BUMP IN THE ROAD. THIS HAPPENS CONSISTENTLY NEARLY EVERY DAY I DRIVE IT. *TR

02/03/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/02/2010
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010 SUDDENLY STOPS AND STALLS AT LOW SPEEDS. AFTER THIS, IT WOULD NOT START FOR 20 MINUTES, DESPITE REPEATEDLY TURNING THE ENGINE ON AND OFF. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/12/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS SEEMS TO ACCELERATE WHEN I APPLY BRAKES TO SLOW DOWN AND CAR GOES INTO SHALLOW POTHOLE. THIS EVENT IS REPEATABLE AND HAPPENS EVERY TIME I SLOW DOWN AT A PARTICULAR STOP SIGN WITH A POTHOLE IN FRONT OF IT. FORTUNATELY THERE HAS NEVER BEEN A CAR IN FRONT OF ME AND I NOW KNOW TO AVOID THIS SPOT. CAR BEHAVES NORMALLY ONCE IT HAS CLEARED THE POTHOLE. THIS OCCURS AT SLOW SPEEDS ( 20MPH DOWN TO 0 ) HAS NOT HAPPENED ANYWHERE ELSE, BUT HAPPENS EVERYTIME AT THIS LOCATION. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

I BOUGHT MY NEW 2010 PRIUS JUNE 6TH 2009. SINCE ABOUT OCT 2009, I HAVE NOTICED WHEN I AM BRAKING AND GO OVER A POTHOLE IN THE ROAD, THE CAR SEEMS TO SPEED UP. THERE IS A POTHOLE BY MY HOUSE SO I CAN TEST THIS FREQUENTLY. IT HAPPENS WHEN I GO ABOUT 30 MPS (AS I'M SLOWING DOWN DUE TO THE STOP LIGHT ON THE CORNER). I TOOK MY 2010 PRIUS INTO THE DEALERSHIP ON DEC 28TH AND THEY WERE VERY UNHELPFUL AND RUDE. THEY TOLD ME TO REMOVE MY FLOOR MATS EVEN THOUGH WHAT MY ISSUE WAS HAD NOTHING TO DO WITH FLOOR MATS OR THE GAS PEDAL. WHAT CAN I DO TO HELP ENCOURAGE THEM TO FIX THIS ISSUE AS I FIND IT UNSAFE TO DRIVE MY CAR?? I HAVE ALMOST REAR ENDED THE CAR IN FRONT OF ME TWICE. IT'S VERY CONCERNING. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 06/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

TL* THE CONTACT HAS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FEELS AS IF THE BRAKES RELEASE IF HE HITS A BUMP WHILE PRESSING THE BRAKES. THE CONTACT STATED THAT IT FELT LIKE THE VEHICLE SURGED FORWARD.THE CONTACT STATED THAT IT ONLY HAPPENS WHEN THE VEHICLE HITS A BUMP OR POTHOLE. THE FAILURE MILEAGE WAS 100. THE CURRENT MILEAGE WAS 5000.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THE BRAKES SEEM TO RELEASE IF THEY ARE BEING APPLIED WHILE DRIVING OVER A ROUGH SURFACE - SPEED BUMP, POTHOLES, ETC. THIS HAS OCCURRED ABOUT 10-15 TIMES SINCE BUYING THE VEHICLE IN AUGUST 2009. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

WHEN I DRIVE OVER A BUMPY ROAD AND APPLY THE BRAKES, MY CAR DOES NOT STOP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THE CAR HAS HYPER-SENSITIVE BRAKES WHENEVER I AM BACKING UP FROM A PARKED SPOT (E.G. BACKING UP FROM A PARKING SPACE AT A STORE.) WHEN BACKING OUT OF A SPACE (USING JUST IDLE SPEED AND TAPPING LIGHTLY ON THE BRAKES TO CONTROL THE SPEED) TAPPING LIGHTLY RESULTS IN THE CAR BRAKES FORCEFULLY ENGAGING AND SLAMMING THE CAR TO A STOP. THIS HAPPENS ONLY AFTER THE CAR HAS BEEN WARMED UP; PARKED (LIKE GOING TO THE STORE TO SHOP) AND THEN YOU RE-ENTER IT TO LEAVE. THE HYPER SENSITIVE BREAKS CONTINUE FOR A SHORT PERIOD OF TIME WHILE I AM POSITIONING THE CAR TO GET OUT OF A PARKING SPACE AND ONTO THE ROAD. AFTER THE FIRST OCCURRENCE OF THE FORCEFUL BRAKING, PUTTING THE CAR IN PARK, PUMPING ON THE BRAKES SEVERAL TIMES USUALLY CORRECTS THE PROBLEM. SINCE IT HAPPENS RANDOMLY, YOU NEVER KNOW WHEN IT WILL OCCUR. TOYOTA SAYS THERE IS NOTHING WRONG WITH THE BRAKES WHEN I BROUGHT IT TO THEIR ATTENTION. THEY SAID IT IS COMMON WITH PRIUSES. THIS IS NOT TRUE. I OWN A 2007 PRIUS AND NEVER HAD THIS PROBLEM. THIS PROBLEM HAS BEEN MENTIONED SEVERAL TIMES BY OTHER 2010 PRIUS OWNERS ON THE PRIUSCHAT.COM WEBSITE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

2010 TOYOTA PRIUS III, PURCHASED DECEMBER 2009 FROM DCH BRUNSWICK TOYOTA, NORTH BRUNSWICK, NJ 08902 I EXPERIENCED ATLEAST 3 DIFFERENT INCIDENTS OF THE FOLLOWING, SOMETIMES AT THE SAME SPOT ON A ROAD - WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS IV PURCHASED IN JUNE, 2010 HAS ON SEVERAL OCCASIONS WHEN I BRAKE AT SLOW SPEEDS AND I CROSS OVER A BUMP IN THE ROAD THE CAR MOMENTARY SURGES FORWARD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I PURCHASED A NEW TOYOTA PRIUS 2010 IN DECEMBER 2009. ALMOST IMMEDIATELY I NOTICED BRAKING WAS 'ODD' AND I FELT LIKE WHEN I WOULD BRAKE SOMETIMES, THE CAR JOLTED FORWARD BEFORE STOPPING. AFTER SOME SELF MONITORING, I REALIZED THIS PARTICULARLY HAPPENED WHEN CROSSING RAILROAD TRACKS NEAR MY HOME EN ROUTE TO WORK. I HAVE NOT HAD AN ACCIDENT BUT INSTEAD, HAVE TRIED TO BRAKE MORE SLOWLY AND IN GENERAL THIS HAS HELPED. HOWEVER, A FEW TIMES IN TRAFFIC I HAVE HAD TO STOP ABRUPTLY AND ABOUT HALF THE TIME IT DOES THE SAME THING, CAUSING ME TO FULLY SLAM ON THE BRAKES. IN THE PAST I HAVE HAD SEVERAL TOYOTA CARS AND RARELY NEEDED THE FULL FORCE OF MY ANTI-LOCK BRAKES IN SUCH SITUATIONS. I HAVE REPORTED THIS PROBLEM TO THE DEALER AND HE REQUESTED I WAIT UNTIL THE 'BREAK-IN' PERIOD WAS OVER BEFORE MAKING ANY DECISIONS. THAT BREAK-IN PERIOD WAS DEFINED AS 5000 MILES AND I AM NOW AT ABOUT 4800, AND THE PROBLEM HAS NOT CHANGED. WHEN I REPORTED IT TO THE DEALER, I HAD ABOUT 3000 MILES ON THE CAR, AND IT WAS ABOUT ONE MONTH AFTER PURCHASE (EARLY JANUARY). AT THE TIME, THE BRAKES WERE CHECKED AND NO PROBLEM WAS IDENTIFIED. TODAY I CONTACTED THE DEALER ABOUT TURNING THE VEHICLE BACK IN SINCE I AM CONCERNED AND NOT HAPPY WITH THE VEHICLE'S PERFORMANCE. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/14/2009
Crash: No
Fire: No
Summary

I HAVE BEEN DRIVING MY 2010 PRIUS FOR ALMOST 6 MONTHS NOW AND HAVE EXPERIENCED THE CAR JERKING FORWARD AND FOR A FEW SECONDS SPEEDING UP AS IF THE BRAKE DOESN'T WORK. THIS HAPPENS SPECIFICALLY IF A POTHOLE OR BUMP IN THE ROAD IS HIT AND I'M BRAKING. MOSTLY WHEN SLOWING DOWN BY HITTING THE BRAKE. I ACTUALLY NOTICED THIS ALMOST IMMEDIATELY WHEN I BOUGH THE CAR BUT SINCE I'VE BEEN READING UP A LOT ABOUT THE 2010 PRIUS NOT IN THE TOYOTA RECALL LIST, I THOUGHT IT IS IMPORTANT TO REPORT IT AND GET IT FIXED. ONE EXPERIENCED THE STRANGEST FEELING WHEN THIS HAPPENS. ALMOST AS IF THE BREAK PEDAL IS HIT AND THE CAR JERKS FORWARD AS IF THE PEDAL IS STUCK AND THE CAR BODY MOVES FORWARD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Summary

I BOUGHT TOYOTA PRIUS 2010 IN EARLY DECEMBER 2009 AND HAVE EXPERIENCED AT LEAST FIVE TIMES BRAKE PROBLEM. I BASICALLY CAN'T MAKE MY CAR STOP EFFECTIVELY WHEN I HIT THE BRAKE. IT IS WORSE WHEN YOU DRIVE FAST OR IN A SNOWY OR ICY DAYS. NOW I HAVE TO SLOW DOWN WAY BEFORE THE STOP SIGN SO I CAN AVOID THE BRAKE PROBLEM, AND I WOULDN'T LET ANYONE ELSE TO DRIVE THE CAR FOR THE FEAR OF CAR ACCIDENT. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA1******
Summary

PRIUS 2010. INTERMITTENTLY LOSE BRAKING ABILITY. ESPECIALLY WHEN ROAD IS WET AND UNEVEN. WHEN COMING TO A STOP LIGHT AND TRAVELING RELATIVELY SLOWLY, IF THE VEHICLE GOES OVER UNEVEN PAVEMENT (POTHOLE OR JUST "RUBBLY"), IT'S AS IF THE ABS GETS CONFUSED AND VERY TEMPORARILY GIVES UP. THIS IS IN CITY DRIVING. STARTING FROM UNDER 20 MPH. TRYING TO STOP AT A LIGHT AND WITH CARS IN FRONT OF ME. I HAVE DRIVEN THE EXACT SAME ROUTE IN OTHER CARS AND NOT HAD THE SAME PROBLEM. (PRIOR VEHICLE WAS BMW 528I (MODEL YEAR 2000). THIS IS A ROUTE I DRIVE DAILY (BETWEEN DROPPING MY DAUGHTER AT SCHOOL AND GOING TO WORK.) I HAVE OBSERVED THE PROBLEM MULTIPLE TIMES. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A1******
Summary

I HAVE HAD MY 2010 TOYOTA PRIUS IV SINCE AUGUST 2009. OVER THE PAST TWO TO THREE MONTHS, I NOTICE THAT SOMETIMES WHEN I BRAKE, MY CAR JUMPS FORWARD A LITTLE BIT BEFORE BRAKING. IT FEELS LIKE SKIDDING ON ICE BUT THERE IS NO ICE AROUND. IT HAPPENS AT LEAST A FEW TIMES EVERY WEEK. I HAVE BEEN LUCKY SO FAR THAT THIS ISSUE HASN'T CAUSED AN ACCIDENT. I NOW MAKE SURE I HAVE EXTRA SPACE WHEN BRAKING BECAUSE I CAN'T SEEM TO FIND A REASON FOR THIS HAPPENING. THERE IS NO WAY TO PREDICT WHEN THE BRAKES WILL REACT THAT WAY. I AM PLANNING ON CONTACTING MY DEALERSHIP TODAY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 PRIUS BRAKE SURGE WHEN HITTING BUMP IN ROAD WHEN BRAKE IS ENGAGE. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/03/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

2010 TOYOTA PRIUS. ACCELERATION WHEN APPLYING BRAKE IN BUMPY ROAD. IT HAPPENED WHEN THE SPEED IS SLOW AND THERE IS UNEVEN OR DRIVES OVER POT HOLE. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

SUDDEN SURGE WHEN HITTING A BUMP AT MEDIUM SPEEDS. MY PRIUS IS NOW SIX MONTHS OLD WITH ABOUT 6,000 MILES ON IT AND I EXPERIENCE A SURGE IN ACCELERATION WHEN I HIT A BUMP AT ABOUT 20 MPH. I USED TO BE AN AUTO MECHANIC (20 YEARS AGO), SO I MAY BE A LITTLE MORE ATTUNED TO NARROWING THE PROBLEM THAN MOST PEOPLE. I HAVE NOTICED THAT WHEN THIS SURGE HAPPENS I AM LIGHTLY ON THE BRAKES (TOTALLY OFF THE ACCELERATOR). THIS SEEMS TO PARTICULARLY HAPPEN WHEN THE BUMP (LIKE A POTHOLE IN THE ROAD) IS UNDER THE RIGHT FRONT WHEEL. EVEN MORE FRUSTRATING IS THAT THIS DOES NOT HAPPEN EVERY TIME NOR ON EVERY BUMP. I CAN TELL YOU THE FLOOR MAT HAS NOTHING TO DO WITH IT AND I DO NOT THINK THE OUTSIDE TEMPERATURE HAS ANYTHING TO DO WITH IT EITHER. MY SHADETREEMECHANIC'S DIAGNOSIS IS THAT THIS IS A SOFTWARE GLITCH THAT GETS ACTIVATED WHEN THE BRAKING SOLENOID IS BUMPED. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE THE CONTACT WAS DRIVING 30MPH TRAVELING OVER A ROUGH TERRAIN HE ATTEMPTED TO BRAKE AND NOTICED THAT THE VEHICLE SUDDENLY SURGED FORWARD BEFORE THE BRAKES WOULD ACTIVATE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1500.

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

OCCASIONALLY WHEN BRAKING AT A RELATIVELY SLOW SPEED ON A BUMPY OR SLIPPERY SURFACE THE BRAKES FEEL LIKE THEY STOP WORKING. MY IMMEDIATE RESPONSE IS TO PRESS THE BRAKES HARDER AND THAT SEEMS TO RESOLVE THE ISSUE. I DON'T REMEMBER ANY SENSE THAT THE ABS SYSTEM KICKED IN DURING THESE SITUATIONS. I HAVE NEVER NOT PRESSED HARDER ON THE BRAKE PEDAL SO DON'T KNOW WHETHER THE LOSS OF BRAKING SENSATION WOULD CONTINUE IF NO MORE PRESSURE WAS APPLIED TO THE BRAKES. I HAVE ALSO FELT THIS SENSATION WHEN BRAKING WHILE CORNERING AT SLOWER SPEEDS. I DON'T KNOW IF A SLIPPERY OR BUMPY SURFACE IS ALWAYS INVOLVED WHEN I EXPERIENCE THE LOSS OF BRAKING WHILE TURNING, BUT AT LEAST ON ONE OCCASION DURING CORNERING THERE HAS BEEN A BUMP GOING FROM A SLIGHTLY RAISED ASPHALT SURFACE TO LOWER CONCRETE SURFACE ATTACHED TO THE CURB FOR THE PASSENGER SIDE WHEEL ONLY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/17/2009
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2010 TOYOTA PRIUS ON ROADS WITH LOTS OF BUMPS, POTHOLES, SEWER COVERS, ETC, I HAVE BRAKING PROBLEMS. WHEN DRIVING OVER ONE OF THESE "OBSTACLES" AND I TOUCH THE BRAKES, THE CAR LURCHES FORWARD AS IF ACCELERATING OR SLIPPING. I CAN THEN RELEASE THE BRAKE AND STEP ON IT AGAIN TO SLOW/STOP THE CAR, BUT IF THERE WAS A CAR CLOSE IN FRONT, I WOULD HAVE CERTAINLY HIT IT. I PURCHASED THE CAR IN AUGUST 2009 AND HAVE HAD THIS SAME PROBLEM HAPPEN AT LEAST 6-10 TIMES. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS SHE WAS DRIVING 5 MPH SHE SLOWED DOWN AND APPLIED THE BRAKE TO STOP THE VEHICLE AND IT LUNGED FORWARD. THIS HAPPEN TWICE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER . THE FAILURE MILEAGE WAS 1,000.

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

DRIVING 35MPH ON STRAIGHT ROAD AND RAN OVER SOME UNSEEN POTHOLES. APPLIED BRAKES AND THEY DID NOT FUNCTION AS EXPECTED. MUCH LESS BRAKING POWER THAN NORMAL. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I HAVE HAD THE FOLLOWING OCCUR SEVERAL TIMES SINCE I PURCHASED THE VEHICLE IN JULY 2009: WHEN BRAKING ON SNOW OR ICE OR BRAKING WHEN PASSING OVER A BUMP OR POTHOLE THE BRAKES WILL FEEL AS IF THEY ARE SLIPPING AND THE CAR WILL ACCELERATE FOR A FRACTION OF A SECOND. IT'S AS IF THE ABS IS RELEASING THE BRAKES TOO LONG BEFORE REENGAGING THEM, RESULTING IN THE CAR TO STOP DECELERATING MOMENTARILY. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

DEAR, NHTSA I WAS DRIVING MY PRIUS IN NOVEMBER OF 2010 AND NOTICED THAT THE BRAKING SYSTEM WAS NOT BRAKING WELL. I RECENTLY WAS INVOLVED ON JAN 29, 2010 IN AN INCIDENT DRIVING OUT OF THE PARKING LOT FROM WORK WERE THE BRAKES FAILED ON THE VEHICLE WHEN I WENT TO STOP THE VEHICLE AND THE CAR SKIDDED AND STRUCK SOME ICE/SNOW (ONE THE EDGE OF THE PARKING LOT) CAUSING DAMAGE TO MY FRONT PASSENGER SIDE BUMPER. I AM NOT AS CONCERNED ABOUT THE DAMAGE AS I AM ABOUT MY OVERALL SAFETY IN THE VEHICLE. I HAVE REPORTED THE PROBLEM TO TOYOTA AND THEY HAVE RESPONDED AND I HAVE TOLD THEM THAT THERE IS AN ISSUE WITH THE BRAKING. I WANT TO TAKE THIS TIME TO FORMALIZE MY COMPLAINT. I AM NOT CHECKING CRASH AND PROPERTY DAMAGE DUE TO THE FACT THAT IT IS NOT WELL DEFINED ON THIS PAGE ALTHOUGH I HAD PROPERTY DAMAGE TO THE CAR ITSELF AND I CRASHED INTO SNOW/ICE ON THE SIDE OF THE ROAD. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 PRIUS HAS BEEN EXHIBITING MOMENTARY LOSS OF BRAKING WHEN PASSING OVER A ROUGH SURFACE. MY NEIGHBORHOOD HAS SEVERAL ROADS WITH STEEP SLOPES AND ALTHOUGH MY SPEED ON THESE ROUTES IS ALMOST ALWAYS UNDER 20 MPH, ON SEVERAL OCCASIONS I HAVE NOTICED AN UNEASY FEELING OF LOSS OF CONTROL ON PASSING OVER POTHOLES OR SEAMS IN THE PAVEMENT WHEN GOING DOWNHILL. I HAD WRITTEN THIS OFF TO UNFAMILIARITY WITH A NEW VEHICLE, SINCE I ONLY PURCHASED THE CAR ON 12/31/09 BUT WHEN I READ TODAY'S NY TIMES ARTICLE, THE SYMPTOMS IT DESCRIBED WERE EXACTLY WHAT I HAD BEEN EXPERIENCING. I HAVE NOT YET CONTACTED THE DEALERSHIP BUT PLAN TO DO SO RIGHT AWAY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN BRAKING AND GOING OVER ROUGH ROAD OR POTHOLES, THE CAR FEELS LIKE IT IS ACCELERATING. IT IS NECESSARY TO EXERT ADDITIONAL PRESSURE ON THE BRAKE PEDAL, BUT SOMETIMES DOES NOT FEEL LIKE THIS IS HELPING. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 PRIUS ACCELERATES WHEN DRIVING OVER SPEED BUMP, POT HOLE OR OTHER UNEVEN SURFACES. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

DRIVING OVER A BUMP OR POTHOLE AND MY BRAKES TEMPORARILY QUIT WORKING. 2010 PRIUS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONSUMER STATED THE PROBLEM HAS OCCURRED A TOTAL OF 4 TO 5 TIMES. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY NEVER HEARD OF THIS PROBLEM AND IF IT OCCURRED AGAIN TO GIVE TOYOTA A CALL. THERE HAVE BEEN NO REPAIRS DONE TO THE VEHICLE. THE FAILURE MILEAGE WAS 2000 AND CURRENT MILEAGE WAS 8200. UPDATED 3/17/10 *CN THE CONSUMER STATED WHEN HE APPROACHED A STOP LIGHT AT THE TOP OF THE EXT RAMP, AT LESS THAN 35 MPH, HE ENCOUNTERED A BUMPY SURFACE IN THE ROAD AND THE BRAKES SEEMED TO SUDDENLY RELEASE AND THE VEHICLE ROLLED AHEAD. THE BRAKES SEEMED TO RE-ENGAGE MOMENTS LATER, PREVENTING THE VEHICLE FROM HITTING IN CAR AHEAD. IT WAS A MODERATE STOP ON DRY PAVEMENT WITH CONSISTENT PRESSURE ON THE BRAKE PEDAL. UPDATED 05/20/10

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS - BRAKING ISSUE ON SLIPPERY SERVICE - I FIND THE BRAKING DISTANCE REQUIRED TO STOP THE VEHICLE IS EXCESSIVE WHEN COMPARED TO MY PREVIOUS VEHICLE ON SLIPPERY SERVICES. THIS HAS RESULTED IN THE VEHICLE ROLLING FORWARD INTO INTERSECTIONS BEFORE COMING TO A STOP. I LIVE IN MN WHERE ROAD CONDITIONS CAN BECOME LESS THAN IDEAL. I DO NOT BELIEVE THAT I AM TRAVELING AT AN EXCESSIVE SPEED BUT I HAVE KNOW ADJUSTED MY DRIVING HABITS TO ACCOUNT FOR THE EXTRA DISTANCE REQUIRED TO STOP. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS ON DEC. 23 2009 IN COLUMBUS OH, AND EXPERIENCED BRAKE PROBLEM TWICE. WHEN I WAS COMING OUT OF MY STREET TO MERGE TO A BIGGER STREET, I USED THE BRAKE TRYING TO STOP THE CAR. INSTEAD OF COMING TO A STOP, THE CAR JUMPED FORWARD. I HAD TO BRAKE IT AGAIN AND HARD TO STOP IT. I FELT AS IF THERE WAS AN INTERNAL ENERGY PUSHING THE CAR FORWARD. THIS HAPPENED TO ME TWICE. THE FIRST TIME WAS 3 WEEKS AGO, THE SECOND 2 WEEKS AGO. *TR

02/03/2010
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

I OWN A 2010 TOYOTA PRIUS. SINCE PURCHASING IT IN AUGUST, I HAVE BEEN AWARE OF ODD, COMPLETELY REPRODUCIBLE BRAKING BEHAVIOR. I HAVE NOT REPORTED THE COMPLAINT UNTIL NOW BECAUSE I ASSUMED IT WAS SOMETHING NORMAL WITHIN THE OPERATION OF THE PRIUS, BUT WITH THE REPORT IN THE NEW YORK TIMES THAT JAPAN IS INVESTIGATING THE PRIUS BRAKING SYSTEM, I THOUGHT I SHOULD FILE A REPORT. I LIVE NEAR TRAIN TRACKS THAT HAVE A GRADE CROSSING IN THE MIDDLE OF A BLOCK. THE CROSSING ITSELF IS IN ANN ARBOR, MI, ON W. WILLIAM ST. BETWEEN S. ASHLEY ST AND S. 1ST ST. WHEN DRIVING WESTBOUND ON WILLIAM ST, ONE TRAVELS DOWNHILL AND ENCOUNTERS THE GRADE CROSSING NEAR THE BOTTOM OF THE HILL, ABOUT 20-30 FEET BEFORE AN INTERSECTION. EVERY TIME I CROSS THE TRAIN TRACKS AT THIS GRADE CROSSING--REGARDLESS OF WEATHER CONDITIONS--I NOTICE AN ALARMING LOSS OF BRAKING POWER THAT OCCURS EXCLUSIVELY WHEN CROSSING THE TRAIN TRACKS. AT FIRST I THOUGHT THIS WAS NORMAL, THAT PERHAPS THE CAR WAS JUST SLIPPING, BUT NOW IT SEEMS AS IF THIS REPRESENTS THE CONDITIONS THAT ARE UNDER INVESTIGATION IN JAPAN. THE PROBLEM IS 100% REPRODUCIBLE. TYPICAL TRAVEL SPEEDS ARE 15-30 MILES PER HOUR. THE BRAKING ACTION IS ONLY INTERRUPTED WHILE TRAVELING OVER THE BUMPY SURFACE OF THE RAIL TRACKS, AND THEN BRAKING ACTION IS RESTORED. HOWEVER, IF THERE ARE CARS QUEUED UP AT THE BOTTOM OF THE HILL AT THE INTERSECTION, IT OFTEN LEADS TO SHORT BRAKING TIMES AND HAS CAUSED CONCERN REGARDING THE EFFECTIVENESS OF THE BRAKES. I HAVE NOT SPOKEN TO MY DEALERSHIP REGARDING THE PROBLEM, NOR HAD ANY SERVICE PERFORMED ON THE VEHICLE REGARDING THE PROBLEM. AGAIN, I BELIEVED THIS TO BE MORE OF A DESIGN ISSUE THAN A PERFORMANCE PROBLEM, BUT IT IS ALARMING, NONETHELESS. THANK YOU FOR YOUR HARD WORK KEEPING AMERICA'S CARS SAFE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I OWN A 2010 TOYOTA PRIUS AND HAVE ENCOUNTERED THE SAME ISSUES WITH THE BRAKES THAT MANY OTHERS HAVE REPORTED. WHEN BRAKING (WHICH I DO OVER A LONGER THAN USUAL DISTANCE AND TIMEFRAME BECAUSE OF THE CAR'S ABILITY TO REGENERATE POWER WHILE BRAKING), THE BRAKE PEDAL DROPS AND THE CAR SUDDENLY ACCELERATES WHENEVER THE VEHICLE HITS A BUMP OR POTHOLE. THIS HAS HAPPENED MULTIPLE TIMES SINCE I TOOK POSSESSION OF THE VEHICLE IN JUNE 2009. NO ACCIDENTS OR INJURIES HAVE RESULTED, BUT I MUST BE PARTICULARLY CAUTIOUS OF ROAD CONDITIONS WHEN BRAKING BECAUSE THIS HAPPENS FREQUENTLY AND I AM CONCERNED ABOUT THE POSSIBILITY OF FUTURE ACCIDENTS OR PEDESTRIAN INCIDENTS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I HAVE BEEN DRIVING MY 2010 PRIUS FOR 4 MONTHS AND EVERYDAY I DRIVE OVER THIS ROAD NEAR MY WORK THAT'S NOT A TOTAL FLAT SURFACE WITH A BUMP, MY PRIUS JUST JERKS AND SLIDES FORWARD AND ACCELERATES FOR A SPLIT SECOND. THIS HAPPENS EVERY SINGLE DAY I DRIVE TO WORK OVER THIS BUMPY ROAD. IT WORRIES ME IF A PEDESTRIAN IS WALKING IN FRONT OF ME I AM NOT SURE IF I CAN PULL TO A COMPLETE STOP IN TIME. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC,TRACTION CONTROL SYSTEM
Incident Date: 11/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A5******
Summary

WE HAVE HAD SEVERAL INSTANCES OF BRAKE MALFUNCTION IN OUR 2010 PRIUS. WHEN BACKING OUT OF OUR GARAGE, ON 3 OCCASIONS, WHEN MY FOOT WAS JUST RESTING GENTLY OVER THE BRAKE, IT FELT AS THOUGH I WAS STOMPING ON THE BRAKE. IT DID THIS 4-5 TIMES WHERE IT LURCHED TO A STOP WHEN I WASN'T APPLYING IT BUT JUST RESTING MY FOOT ON IT AS I BACKED UP. I HAD AN INCIDENT WHERE I WAS ENTERING A CAR WASH AND WHEN I WENT OVER A BUMP INTO THE CAR WASH STALL, THE CAR LURCHED UNCONTROLLABLY FORWARD. I TRIED TO PUT THE CAR INTO NEUTRAL AND IT WOULDN'T STAY IN NEUTRAL BUT KEPT POPPING BACK INTO DRIVE AN LURCHING FORWARD.. ALSO, WE HAVE 3 INCIDENTS IN INCLEMENT WEATHER WHERE THE ANTI-LOCK BRAKES DID NOT WORK AT ALL OR DID NOT WORK CORRECTLY. ON A SNOWY DAY, I SLID RIGHT THROUGH AN INTERSECTION AND THE ANTI LOCK BRAKES DID NOT KICK IN NOR DID THE ANTI-LOCK BRAKE INDICATOR LIGHT COME ON. MY HUSBAND HAD AN INCIDENT WHERE IF FELT AS THOUGH THE ANTI-LOCK BRAKES FUNCTIONED ONLY ON ONE SIDE OF THE CAR, PROPELLING HIM STRAIGHT SIDEWAYS UPON BRAKING. WE FEEL VERY STRONGLY THAT THERE IS A PROBLEM WITH THIS MODEL OF PRIUS THAT POSES A SIGNIFICANT RISK TO OUR SAFETY. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 06/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

I PURCHASED A 2010 PRIUS IN JUNE, 2009. I HAVE NOTICED A "SURGE FORWARD" IF I APPLY THE BRAKES WHILE GOING OVER BUMPS LIKE RAILROAD TRACKS OR POTHOLES. THIS HAS HAPPENED REPEATEDLY. I JUST SAW A REPORT IN THE MEDIA THAT OTHERS HAVE HAD THE SAME PROBLEM. I WILL REPORT IT TO MY DEALER IN MADISON, WISCONSIN. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 TOYOTA PRIUS FREQUENTLY ACCELERATES BRIEFLY WHEN BRAKING AFTER HITTING POTHOLE OR GOING OVER A BUMP. IN ADDITION, FREQUENTLY AT START UP, THE BRAKE PRESSURE IS EXTREMELY HIGH, AND THE SLIGHTEST RELEASE OF THE BRAKE CAUSES THE CAR TO LURCH RAPIDLY EITHER FORWARD OR BACK, DEPENDING UPON WHETHER IN DRIVE OR REVERSE. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2009
Crash: No
Fire: No
Summary

TOYOTA PRIUS 2010, SUDDEN SURGE OF POWER, WHEN SLOWING OR BRAKING TO COME TO A STOP. EXTREMELY DANGEROUS IN TRAFFIC OR WHEN PARKING. HAVE REPORTED TO TOYOTA, WHO CLAIMED NO KNOWLEDGE OF PRIUS'S HAVING THIS DEFAULT. ANOTHER SAID THIS WAS A COMMON FUNCTION OF THE HYBRIDS. RECENT SERVICE DEPT. CLAIMED CHECKED BUT FOUND NO EVIDENCE. THIS PROBLEM HAPPENS INTERMITTENTLY. BECAUSE WE KNOW OF THIS PROBLEM, ARE EXTRA CAUTIOUS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

BRAKING POWER SUDDENLY GAVE OUT MOMENTARILY. THIS OCCURRED AT LOW SPEED. HOWEVER, I WAS APPROACHING A CROSSWALK WITH A PEDESTRIAN IN IT. IF FELT LIKE THE CAR LURCHED FORWARD. I READ THE ARTICLE IN THE NYT THIS MORNING WHICH NOTED THIS PROBLEM WITH THE PRIUS AND THIS DEFINITELY FITS MY SITUATION. IT DOES NOT HAPPEN FREQUENTLY (3 OR 4 TIMES AT MOST), BUT IT IS OBVIOUSLY A SAFETY ISSUE. I PURCHASED MY 2010 PRIUS NEW ON NOV. 3, 2009 FROM TOYOTA OF SEATTLE. I CONTACTED THE DEALER ABOUT THIS ISSUE A FEW DAYS AGO, BUT HAVE RECEIVED NO RESPONSE. *TR

02/03/2010
Components: POWER TRAIN
Incident Date: 06/01/2009
Crash: No
Fire: No
Summary

EVERY TIME MY 2010 PRIUS GOES OVER A DIP IN THE ROAD WHILE BRAKING, THE CAR SEEMS TO ACCELERATE OR "LUNGE FORWARD." IT HAS HAPPENED SINCE I PURCHASED THE CAR IN MAY 2009. I HAVE NOT ASKED THE DEALERSHIP ABOUT THE ISSUE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

WHILE I WAS DRIVING IN CITY TRAFFIC AND BRAKING FIRMLY AS TRAFFIC SLOWED, ONE OR BOTH OF MY RIGHT-SIDE TIRES PASSED OVER A MANHOLE COVER OR HIT A SHALLOW POTHOLE (THIS HAS HAPPENED SEVERAL TIMES). BRAKING EFFORT COMPLETELY STOPPED FOR A SECOND OR TWO -- THE CAR FELT AS IF IT WERE SURGING FORWARD, BUT THIS WAS PROBABLY JUST THE CHANGE FROM DECELERATION TO COASTING. BRAKING RESUMED, EITHER AUTOMATICALLY OR FOLLOWING INCREASED PRESSURE BY ME ON THE BRAKE PEDAL, I'M NOT SURE WHICH. NO COLLISION RESULTED, BUT ONE EASILY COULD HAVE IF I HAD BEEN FOLLOWING ANOTHER CAR EVEN A FEW FEET CLOSER THAN I WAS. *TR

02/03/2010
Components: POWER TRAIN
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

I WAS DRIVING 2010 PRIUS TYPE III ON DOWNHILL. BECAUSE IT WAS DOWNHILL, I RELEASED GAS AND PREPARED TO PUSH BRAKE. THE ROAD WAS SLIGHTLY TURNED TO RIGHT SIDE AND THE SURFACE WAS A LITTLE BUMPY. WHEN THE CAR PASSED THE BUMPY SURFACE, IT SUDDENLY ACCELERATED EVEN THOUGH I DID NOT PUSH GAS. AS THE RESULT, I PUSHED THE BRAKE AND FORTUNATELY THE CAR STOPPED. HOWEVER, I DEFINITELY FELT THE CAR WAS ACCELERATED SUDDENLY AT HIGH SPEED(I DO NOT KNOW HOW MUCH IT WAS ACCELERATED). *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHEN DRIVING MY 2010 TOYOTA PRIUS THE CAR HAS A TENDENCY TO ACCELERATE FORWARD AS I AM HITTING THE BRAKES. I HAVE NOTICED THIS IS USUALLY AROUND POTHOLES OR ANY OTHER BUMPS IN THE ROAD. IT HAPPENS PRETTY REGULARLY AND IT SCARES THE PANTS OFF ME; TO SAY THE LEAST. I HAVE FOUND NO RESPONSE FROM TOYOTA CONCERNING FIXING THIS PROBLEM AND AM WORRIED THAT WHEN SOMETHING BAD HAPPENS I'LL BE HELD RESPONSIBLE FOR THEIR MISTAKE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

1. SMALL PATCH OF SNOW OR BUMP 2. LOSS OF BRAKES, 2 TIMES DUE TO SNOW AND 1 TIME DUE TO A BUMP, LOSS OF BRAKING FOR ABOUT 5 FEET ABOUT 20 FEET BEFORE A STOP SIGN. THERE IS NO PULSING (ABS) JUST A LOSS OF BRAKING. WHEN IT HAPPENS, I PUSH THE BRAKES HARDER AND AFTER ABOUT 5 FEET AT 5 MPH, I GET SUDDEN STRONG BRAKING. THE SNOW HAS ONLY BEEN ON THE RIGHT FRONT TIRE. THIS IS NOT JUST LOSS OF TRACTION BECAUSE I DON'T HEAR THE NOISE ASSOCIATED WITH THAT. 3. NONE, READ OTHER SIMILAR ACCOUNTS THAT THE DEAL IS CALLING NORMAL. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WE LIVE IN CHICAGO AND OWN A 2010 PRIUS. WE ALSO HAVE EXPERIENCED THE ACCELERATION (FORWARD SURGE) UPON BRAKING ON UNEVEN TERRAIN REPORTED BY OTHER OWNERS. NO ACCIDENT, BUT IT HAPPENS OFTEN ON OUR CITY STREETS AND IT IS A LITTLE UNNERVING. THE LAST TIME IT HAPPENED WAS YESTERDAY. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I WAS DRIVING MY 2010 PRIUS AND APPROACHED A STOP SIGN AT AN INTERSECTION ON A LOCAL ROAD. (AS I APPROACHED THE INTERSECTION I WAS PROBABLY DRIVING ABOUT 20 MPH OR LESS). AFTER I HIT THE BRAKES AND HAD BEEN DECELERATING FOR A VERY BRIEF PERIOD, I WENT OVER A POTHOLE OR SOME SIMILAR PROTRUSION. AT THAT POINT, MY CAR LURCHED FORWARD, ALMOST HITTING ANOTHER CAR. THAT CAR HAD BEEN ABOUT HALF CAR LENGTH IN FRONT OF ME WHEN I HIT THE POTHOLE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

I BOUGHT A 2010 TOYOTA PRIUS ON DEC. ON 12/21/2009, AND HAVE NOTICED ON AT LEAST 4 OCCASIONS THAT WHEN I BRAKE ON TOP OF A BUMP IN THE ROAD, THE CAR ACTUALLY LURCHES FORWARD, INSTEAD OF SLOWING DOWN AND STOPPING. I THOUGHT IT WAS JUST ME, BUT THEN I HEARD A STORY ABOUT IT ON NPR, AND NOW FEEL THAT THIS PROBLEM HAS BEEN CONFIRMED BY OTHERS. I HAVE BEEN LUCKY THAT ON THE OCCASIONS WHEN IT HAS HAPPENED, THERE HAS NOT BEEN A CAR IN FRONT OF ME, OR I MIGHT HAVE HIT THEM FROM BEHIND. *TR

02/03/2010
Components: WHEELS
Incident Date: 01/23/2010
Crash: No
Fire: No
Summary

WHILE DRIVING OUR 2010 PRIUS ON OR AROUND JAN 23RD AT AROUND 2:30PM CST, SAW A POT HOLE AHEAD AND STARTED BRAKING. THE LEFT FRONT TIRE WENT OVER THE POT HOLE BUT THE BRAKES SKIPPED AND THE VEHICLE DIDN'T STOP AND CONTINUED TO MOVE AHEAD WITH THE SAME SPEED. FORTUNATELY, NO ONE WAS THERE IN FRONT. RE-APPLIED THE BRAKES AGAIN QUICKLY TO BRING THE VEHICLE TO A STOP. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE CONTACT ATTEMPTS TO BRAKE TRAVELING OVER A ROUGH TERRAIN AT A LOW SPEED THE CONTACT NOTICED THAT THE BRAKES WILL SUDDENLY DISENGAGE AND THEN CORRECT ITSELF. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 5600.

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

ALMOST 100% OF THE TIME WHEN APPROACHING THE INTERSECTION OF 20TH & BROADWAY (SANTA MONICA, CA) FROM THE EAST SO I CAN TURN RIGHT TO HEAD NORTH ON 20TH, MY 2010 TOYOTA PRIUS SURGES FORWARD WHEN I HIT A BUMP/POTHOLE IN THE ROAD WHILE BRAKING TO A STOP. THE SURGE IS ENOUGH TO LAUNCH THE CAR FORWARD INTO THE CROSSWALK, SO IF SOMEONE WERE CROSSING THE STREET IT IS POSSIBLE THE CAR MAY HIT THEM. I HAVEN'T DONE ANYTHING TO CORRECT THE FAILURE, BUT I NEED TO SEE THE DEALERSHIP ABOUT THE PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES, ELECTRIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS ANTI-LOCK BRAKES FAIL TO STOP SKIDDING ON MINOR ICE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS - ODD BRAKING BEHAVIOR. ON A NUMBER OF OCCASIONS, WHEN THE VEHICLE IS COMPLETELY STOPPED AND THE WHEELS ARE NOT TURNING, WHEN I PRESS ON THE BRAKE PEDAL, THE ORANGE "SKID WARNING" INDICATOR ON THE INSTRUMENT CLUSTER TURNS ON. SOMETHING IS WRONG WHEN I GET SUCH A WARNING, AS THE VEHICLE IS NOT MOVING, AND CERTAINLY NOT SKIDDING. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE A 2010 TOYOTA PRIUS IV AND I HAVE EXPERIENCED THE REPORTED PROBLEM WITH THE BRAKING; NAMELY WITH THE BRAKE APPLIED AND I RUNNING OVER A ROUGH SPOT OR BUMP IN THE ROAD ( A GOOD EXAMPLE IS BRAKING WHEN GOING OVER ROUGH RAILROAD TRACKS) YOU FEEL A MOMENTARY SURGE OR ACCELERATION. I HAVE NOTED THIS PROBLEM QUIT A FEW TIMES SINCE THE CAR WAS NEW (CAR HAS BEEN DRIVEN APPROX. 5000 MILES). *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

I THOUGHT THAT IT WAS JUST ME BUT WHEN I HEARD OTHERS COMPLAINING ABOUT THE BRAKES ON THE NEW 2010 PRIUS I CONFIRMED WHAT I HAVE BEEN EXPERIENCING. WHENEVER I BEGIN TO BRAKE AND EITHER (A) HIT A BUMP OR (B) BEGIN A TURN, THE CAR JUMPS OR LURCHES AS IF LOSING TRACTION FOR AN OVERLY EXCESSIVE AMOUNT OF TIME LEADING TO A SHORT BUT SIGNIFICANT LOSS OF CONTROL. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I OWN A 2010 PRIUS, AND HAVE EXPERIENCED AN ACCELERATION ISSUE ON ABOUT 3-4 OCCASIONS SINCE PURCHASING THE VEHICLE IN AUGUST OF 2009. THE ISSUE I HAD WAS PERFECTLY DESCRIBED IN A RECENT ON-LINE ARTICLE FROM MONEY.CNN.COM ON FEB 3. HERE IS THE QUOTE - "THE COMPLAINTS RECEIVED VIA OUR DEALERS CENTER AROUND WHEN DRIVERS ARE ON A BUMPY ROAD OR FROZEN SURFACE," A TOYOTA MOTOR CORP. SPOKESMAN IN JAPAN, SAID. "THE DRIVER STEPS ON THE BRAKE AND THEY DO NOT GET AS FULL OF A BRAKING FEEL AS EXPECTED." THIS IS EXACTLY WHAT I'VE EXPERIENCED, AND IT ALSO SEEMS TO POSSIBLY BE RELATED TO THE SHIFT FROM GAS TO ELECTRIC WHICH OCCURS WHEN SLOWING DOWN. AFTER BRAKING, THERE IS A SUDDEN, BRIEF SURGE OF ACCELERATION. I HAVE NOT BROUGHT THIS INTO THE DEALER, BUT PLAN TO SOON. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

BRAKES LOCKED UP WHEN GENTLY PUSHING ON PEDAL AT LOW SPEEDS IN FORWARD AND REVERSE, ANTI LOCK BRAKES ENGAGE WHILE STOPPED IF YOUR FOOT WIGGLES ON BRAKE PEDAL, BRAKES DO NOT ENGAGE STRONG IF YOU HIT A SMALL BUMP WHILE BRAKING CAUSING YOU TO NOT STOP ON TARGET AND ANTI LOCK BRAKE SYMBOL BRIEFLY FLASHES ON AT THE SAME TIME. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/01/2009
Crash: No
Fire: No
Summary

I HAVE A 2010 TOYOTA PRIUS. APPROXIMATELY 10 TIMES SINCE I BOUGHT THE CAR IN JULY 2009 IT HAS JOLTED FORWARD WHILE I AM APPLYING THE BRAKES WHEN I DRIVE OVER A POTHOLE OR BUMP IN THE ROAD. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Summary

MY 2010 TOYOTA PRIUS HAS A RECURRING PROBLEM WITH ITS BRAKES. ON MULTIPLE OCCASIONS, WHEN I AM BRAKING AND HIT A POTHOLE OR OTHER UNEVEN SURFACE THE CAR LURCHES OR SLIPS FORWARD AND THE BRAKING ACTION STOPS. THIS HAS HAPPENED TO BOTH ME AND MY WIFE WHILE DRIVING THE CAR. THE FEELING WHILE DRIVING THE CAR IS THAT THE CAR IS MOMENTARILY OUT-OF-CONTROL AND THAT THE CAR WILL NOT STOP IN TIME. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKES DO NOT WORK CORRECTLY AFTER HITTING BUMPS IN CERTAIN CONDITIONS. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/02/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

VEHICLE OCCASIONALLY JUMPS AHEAD DURING BRAKING. MOST LIKELY TO HAPPEN WHEN STOPPING ON A DOWNHILL GRADE AT MODERATE SPEED (UNDER 35 MPH). BRAKES ENGAGE AGAIN AFTER BRIEF ACCELERATION AND CAR SO FAR HAS COME SAFELY TO A STOP. DATE BELOW IS APPROXIMATE DATE OF FIRST OCCURRENCE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

THE BRAKE OF MY CAR WAS MALFUNCTION. WHILE BREAKING, THE CAR SLOWED DOWN INITIALLY. HOWEVER, BEFORE THE CAR TOTALLY STOPPED, IT ACCELERATED SUDDENLY AND SPONTANEOUSLY FOR SEVERAL SECONDS. THIS CONDITION HAPPENED FOR 4 TIMES WITHIN 2 MONTHS. THERE WAS NO ICE ON THE ROAD AND THE ROAD WAS NOT BUMPING EITHER. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

MY 2010 TOYOTA PRIUS ACCELERATES OVER POTHOLES AND BUMPS IN THE ROAD WHEN I'M PRESSING ON THE BRAKE. EVEN IF I AM BRAKING FOR A FEW SECONDS, AS SOON AS I GET TO THE POTHOLE, IT PUSHES FORWARD. THIS HAPPENS TO ME AT LEAST ONCE A DAY AND SOMETIMES MULTIPLE TIMES A DAY. I HAVE ONLY BEEN DRIVING THE CAR FOR 5 WEEKS AND HAVE NOTICED THIS ISSUE SINCE DAY ONE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/30/2010
Crash: No
Fire: No
Summary

MY 2010 PRIUS HAS TWICE HAD A BRIEF MOMENTARY LOSS OF BRAKING IN SLOW SPEED. BOTH TIMES THIS OCCURRED WHEN TRYING TO STOP FOR A STOP SIGN IN A RESIDENTIAL AREA WITH LOW SPEED AND ON ICY/SNOWY SURFACE. THE VEHICLE STOPPED 5 FEET OR SO PAST THE ORIGINALLY INTENDED POINT OF STOPPING. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/23/2009
Crash: No
Fire: No
Summary

BRAKE NOT RESPONDING WHEN APPLIED. *TR

02/03/2010
Components: FUEL SYSTEM, OTHER,SERVICE BRAKES, ELECTRIC
Incident Date: 07/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

I OWN A 2010 TOYOTA PRIUS, 3RD GENERATION. WHEN I AM BRAKING AND HIT A POTHOLE OR A MANHOLE COVER, THE CAR SURGES FORWARD. I TOOK IT TO THE DEALERSHIP TODAY AND THEY CHECKED THE CAR AND SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT. THEY ALSO SAID THEY HAD NO KNOWLEDGE OF ANY KIND OF BRAKING OR SURGING PROBLEMS WITH THIS VEHICLE. OUR DEALER WAS EASTERN SHORE TOYOTA IN DAPHNE, AL. THIS HAS HAPPENED APPROXIMATELY 6 DIFFERENT TIMES SINCE WE BOUGHT THE CAR IN 2009. IT STARTED TO OCCUR APPROXIMATELY IN JULY 2009, WITH THE MOST RECENT EPISODE IN JANUARY 2010. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/18/2010
Crash: No
Fire: No
Summary

BRAKES DID NOT WORK ON ICE. CAR WENT FORWARD ABOUT 15 FEET WITH NO BRAKE ACTION. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHEN I DRIVE ON SLIPPERY OR BUMPY ROADS IN MY 2010 PRIUS, I EXPERIENCE BRAKE FAILURES AT LOW SPEEDS. IT FEELS AS IF THERE IS A TEMPORARY SURGE OF POWER AND THE BRAKE SYSTEM DISENGAGES -- ALMOST AS IF THE ANTI-LOCK BRAKE SYSTEM IS IMPROPERLY ENGAGING. I HAVE EXPERIENCED THIS ABOUT FOUR TIMES, BOTH IN SLIPPERY WEATHER AND IN DRY WEATHER (FOR INSTANCE, DRIVING OVER A MANHOLE COVER). SO FAR THERE HAVE BEEN NO ACCIDENTS, BUT THIS SEEMS FORTUITOUS. I AM BRINGING THE CAR INTO THE DEALER. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/04/2010
Crash: No
Fire: No
Summary

MY VEHICLE SURGED FORWARD OR TEMPORARILY LOST BRAKING AFTER DRIVING OVER A POTHOLE OR OTHER UNEVEN SURFACE, AND THIS IS A RECURRING PROBLEM. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 09/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

SPORADIC PROBLEMS WITH THE BRAKES ON OUR 2010 TOYOTA PRIUS. WE HAVE DISCUSSED THIS SEVERAL TIMES ON CHAT BOARDS OVER THE PAST FIVE MONTHS. IT HAPPENS PERHAPS ONCE A MONTH. THE BRAKES LOCK WHEN THE CAR IS IN REVERSE. BACKING OUT OF THE GARAGE, YOU CAN JUST BARELY TOUCH THE BRAKES AND IT'S AS THOUGH YOU HAD SLAMMED THE FULL FORCE OF YOUR FOOT ON THE BRAKES. LITERALLY CAN CAUSE WHIPLASH EVEN AT THE SLOW SPEED OF BACKING OUT. WHEN THIS PROBLEM OCCURS IT WILL OCCUR OVER AND OVER AS LONG AS YOU ARE IN REVERSE. EACH TIME WHEN YOU SLIGHTLY DEPRESS THE BRAKES, THE CAR SLAMS TO A COMPLETE STOP. WHAT WE HAVE FOUND IS THAT THE ONLY WAY TO CORRECT IT, HAS BEEN TO TURN OFF THE CAR COMPLETELY AND RE-START THE CAR. IT MAY JUST BE COINCIDENCE, BUT TYPICALLY THE BRAKES RETURN TO COMPLETELY NORMAL OPERATIONS IN REVERSE AFTER THE IGNITION HAS BEEN SHUT OFF AND THE VEHICLE ENGINE RESTARTED. THE GREATEST ODDITY IS THAT IT APPEARS THAT THE BRAKES DO NOT RESPOND IN THE SAME DEGREE AS THE BRAKES ARE DEPRESSED. IT'S AS THOUGH THE BRAKES WHEN DEPRESSED EVEN SLIGHTLY MESSAGE THE CAR TO EXERT FULL BRAKING ACTION. IT'S THE ONLY CAR WE'VE EVER OWNED WHERE THE BRAKING POWER SEEMS NOT TO BE DEPENDENT ON THE DEGREE WITH WHICH WE PRESS THE BRAKES. AGAIN, THIS DOESN'T HAPPEN EVERY TIME WE HAVE THE CAR IN REVERSE, BUT TYPICALLY BETWEEN ONCE A MONTH AND EVERY SIX WEEKS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

2010 PRIUS - BRAKING EFFECTIVENESS IS LOST ON ROUGH SURFACES. THE CAR GIVES THE SENSATION OF LURCHING AHEAD. IN ADDITION, WE HAVE EXPERIENCED SURGING PROBLEMS WHEN USING THE CRUISE CONTROL. RATHER THAN ACCELERATIONS TO THE PRESET SPEED, THE ACCELERATION CONTINUES PAST THE SETTING UNTIL THE CRUISE CONTROL IS CANCELED BY TAPPING THE BRAKES. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I PURCHASED MY 2010 TOYOTA PRIUS IN DECEMBER 2010. TWICE IN THE LAST TWO WEEKS MY CAR HAS UNEXPECTEDLY LURCHED FORWARD AS I WENT OVER A SPEED BUMP AT A RELATIVELY LOW SPEED. SINCE IT WAS THE SAME SPEED BUMP BOTH TIMES, I REASON THAT IT MUST HAVE SOMETHING TO DO WITH THE HEIGHT OF THE BUMP AND/OR MY ANGLE OF APPROACH. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE BOTH TIMES. I AM REPORTING THIS BECAUSE I HAVE READ THE NEWS ARTICLES ABOUT OTHERS HAVING SIMILAR PROBLEMS WITH 2010 PRIUS' AND THOUGHT THAT YOU WOULD WANT TO KNOW. I HAVE NOT TAKEN ANY ACTION BECAUSE I WASN'T SURE THE PROBLEM WAS WITH THE VEHICLE OR THE ROAD SURFACE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I BOUGHT A 2010 PRIUS ON 7/25/09 AND SHORTLY THEREAFTER NOTICED SOMETHING A BIT UNUSUAL WITH MY BRAKES AT SPORADIC TIMES. I JUST NOW READ THE DESCRIPTION SOMEONE GAVE IN AN ARTICLE ABOUT TROUBLE WITH 2010 PRIUS BRAKES AND IT FITS MY EXPERIENCE TO A T: "WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND." IN ADDITION, ON SPORADIC OCCASIONS WHEN BACKING UP THE BRAKES WILL GRAB SHARPLY WHEN RELATIVELY LIGHT PRESSURE IS APPLIED. AS FOR A DATE BELOW I HAVE LISTED TODAY'S DATE AS IT OCCURRED TODAY, BUT HAS DONE SO INTERMITTENTLY SINCE I HAVE OWNED THE CAR. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

THE BRAKES MOMENTARILY RELEASE/SKIP WHEN BRINGING THE VEHICLE TO A STOP WHILE PASSING OVER A BUMP OR POTHOLE IN THE ROAD. THIS HAS BEEN HAPPENING ON A REGULAR BASIS SINCE I BOUGHT THE CAR IN JULY 2009. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I OWN A 2010 TOYOTA PRIUS. DURING THE FIVE MONTHS I'VE HAD IT, I HAD 3 TO 4 ENCOUNTERS WITH BRAKE PROBLEM. TWICE I WAS DRIVING AROUND 20MPH AND WAS BRAKING AND PREPARING TO MAKE A TURN, BUT THE BRAKE FAILED TO WORK, AND I FELT THAT THE CAR WAS ACCELERATING OUT OF CONTROL. THIS LASTED FOR ONLY ABOUT A SECOND, AND I EVENTUALLY WAS ABLE TO SLOW THE CAR DOWN AND MAKE THE TURN. IN ONE CASE THE ROAD WAS VERY BUMPY, IN THE OTHER CASE THE CAR HIT A POTHOLE RIGHT AROUND THE TIME I BRAKED. ON A THIRD INCIDENCE, THE BRAKE DIDN'T WORK FOR A SECOND ON A SLIGHTLY ICY, SLIPPERY HIGHWAY, WHEN I WAS GOING AT AROUND 30MPH. THIS MAY SUGGEST THAT THE BRAKE FUNCTION POORLY ON SLIPPERY ROAD, ALTHOUGH I HAVEN'T HAD ANOTHER CHANCE TO EXPERIENCE THIS AGAIN. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A1******
Summary

SINCE PURCHASING MY 2010 PRIUS IN AUGUST, I HAVE EXPERIENCED MULTIPLE EPISODES OF CAR FEELING AS IF IT WERE SUDDENLY ACCELERATING WHEN GOING OVER BUMPS, POTHOLES OR OTHER IRREGULARITIES IN THE ROAD. I BELIEVE WHEN THIS HAPPENS I OFTEN ALREADY HAVE MY FOOT ON THE BRAKE, BUT I FIND MYSELF HAVING TO SLAM THE BRAKE ON HARDER TO PREVENT WHAT IS AT LEAST A STRONG SENSATION OF THE CAR "TAKING OFF". FEELS JUST LIKE WHEN RIDING A HORSE AND IT IS ABOUT TO BOLT! WENT TO DEALER IN SEPTEMBER OR OCTOBER, AND THEY COMPLETELY BLEW ME OFF, SAID "NOTHING IS WRONG", NO OTHER REPORTS OF THIS HAPPENING (CLEARLY A LIE IT NOW APPEARS). *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 PRIUS BRAKES DO NOT WORK PROPERLY WHEN HITTING A SLICK MANHOLE COVER - CAR ACTUALLY LUNGES FORWARD. SEEMS TO BE A SOFTWARE GLITCH WHEN REGENERATIVE BRAKING IS TAKING PLACE AND ONE OR MORE WHEELS CAN SLIP ON THE ROAD SURFACE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I OWN A NEW 2010 TOYOTA PRIUS. I HAVE ALWAYS SUSPECTED THE BRAKE HAS PROBLEM. IT HAPPENED SEVERAL TIMES THAT THE VEHICLE WILL SURGE FORWARD ON SLIPPERY, UNEVEN SURFACE OR POT HOLES WHEN I HIT THE BRAKE. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WAS PARKING ON SLIGHT INCLINE FACING DOWNHILL. HIT BRAKE TO PUT CAR IN PARK, BUT CAR LURCHED FORWARD, OVER CONCRETE BUMPER IN FRONT OF PARKING SPACE. JUST HAPPENED, HAVE NOT TAKEN CORRECTIVE MEASURES YET. ALSO HAVE NOTICED CAR LURCHING FORWARD WHEN SLOWING AROUND TURNS, HAS NOT CAUSED SIGNIFICANT PROBLEMS YET, NO ACTION TAKEN YET. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WE OWN A 2010 PRIUS. MY DAUGHTER USUALLY DRIVES IT. I HAD IT FOR THE MONTH OF JANUARY. DURING THAT TIME, I EXPERIENCED BRIEF SURGES OR SWERVES WHEN I HIT POTHOLES OR ROUGH SPOTS IN THE ROAD AT A SLOW SPEED. THIS OCCURRED 3 OR 4 TIMES OUT OF APPROXIMATELY TWO DOZEN SHORT TRIPS AROUND TOWN. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

WHILE DRIVING OUR 2010 TOYOTA PRIUS, WE HAVE NOTICED FREQUENT OCCURRENCES OF THE CAR LURCHING WHILE BRAKING. THIS TYPICALLY HAPPENS AS THE CAR HITS A POTHOLE OR BUMP IN THE ROAD WHILE DEPRESSING THE BRAKE; THE CAR LURCHES WITH ENOUGH FORCE TO SOMETIMES PUSH OUR BODIES FORWARD, AGAINST THE SAFETY RESTRAINTS. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE, BUT WE WILL BE CALLING OUR DEALERSHIP TO DISCUSS SOLUTIONS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

BRAKING PROBLEM ON 2010 TOYOTA PRIUS. VEHICLE SURGES WHILE APPLYING THE BRAKES ON A BUMPY ROAD. I HAVE EXPERIENCED THIS ON SEVERAL OCCASIONS SINCE PURCHASING THE VEHICLE NEW THIS YEAR. THE VEHICLE HAS NOT BEEN TAKEN BACK TO THE DEALERSHIP AT THIS POINT IN TIME. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

AS I WAS APPROACHING A STOP LIGHT, I TOOK MY FOOT OFF OF THE GAS PEDAL OF MY 2010 TOYOTA PRIUS TO HIT THE BRAKE WHEN ALL OF THE SUDDEN MY VEHICLE ACCELERATED AND SURGED FORWARD. IT DID NOT STOP UNTIL I SLAMMED MY FOOT ON THE BRAKE. THIS HAS NOT HAPPENED SINCE AND I HAD ASSUMED IT WAS A FREAK ACCIDENT, BUT I WANTED TO REPORT IT IN LIGHT OF THE TOYOTA RECALLS THAT HAVE OCCURRED. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

2010 TOYOTA PRIUS BRAKES BRIEFLY FAIL DURING LOW SPEED BREAKING. CAR FEELS LIKE IT SURGED FORWARD EVEN WHEN FOOT WAS ON THE BRAKE PEDAL. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THERE HAVE BEEN SEVERAL INSTANCES SINCE I PURCHASED MY 2010 PRIUS IN OCTOBER 2009 THAT I HAVE GONE OVER A BUMP IN THE ROAD AND MY 2010 PRIUS HAS FELT LIKE IT'S SPEEDING UP AND I HAD TO PUSH HARD ON THE BRAKES TO FEEL LIKE I HAD CONTROL OF MY CAR. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/19/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 THIRD GENERATION TOYOTA PRIUS. MY WIFE AND I ARE EXPERIENCING UNPREDICTABLE MOMENTARY BRAKE FAILURE AND SENSE OF LOSS OF CONTROL OF THIS VEHICLE. THIS OCCURS UNPREDICTABLY UNDER VARIOUS CONDITIONS SUCH AS UNEVEN PAVEMENT, POT HOLES OR PATCHES OF SLIPPERY ROAD SURFACE. THE LOSS OF BRAKING FORCE IS BRIEF, BUT THE RESULTING REENGAGEMENT OF THE BRAKES CAN BE HARSH AND STARTLING AND HAS CREATED MOMENTS OF ERRATIC AND DANGEROUS CONTROL LAPSE. THIS PATTERN OF BRAKE FAILURE HAS OCCURRED BY MY GUESS GREATER THAN 20 TIMES SINCE OUR PURCHASE OF THE VEHICLE APPROX 4 MONTHS AGO AND OVER THE COURSE OF 10,000 MILES SO FAR DRIVEN. OVER ALL WE ARE VERY PLEASED WITH THIS VEHICLE, BUT ARE CONCERNED THAT THIS BRAKING UNPREDICTABILITY AND ABRUPT REENGAGEMENT WILL EVENTUALLY BE THE CAUSE OF AN ACCIDENT. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Summary

BRAKE FAILURE. *TR

02/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 02/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

WHEN BRAKING AT LOW SPEEDS, VEHICLE ACCELERATES FOR A SECOND BEFORE BRAKING. THIS OCCURS WHEN HITTING A BUMP. I EXPERIENCE THIS ALMOST EVERY DAY ON MY WAY TO WORK AT THE SAME LOCATION. THE ROAD IS SLOPED SLIGHTLY DOWNHILL IN A RESIDENTIAL STREET. I HAVE NOT CONTACTED TOYOTA YET. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS BOUGHT ON SEPT 28, 2009. I HAVE EXPERIENCED THE FOLLOWING THRICE "WHEN BRAKING, IF A POTHOLE IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES ." THE FIRST TIME I THOUGHT I WAS IMAGINING IT, BUT WHEN IT HAPPENED ON A COUPLE OF OCCASIONS AFTER THAT I REALIZED IT IS REAL. I AM EXTRA CAUTIOUS WHILE DRIVING THIS CAR COMPARED TO MY FAMILY'S OTHER CARS. IN NORMAL COURSE OF OPERATION THE BRAKES ARE WORKING FINE. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE BRAKING AND TURNING AND GOING OVER A SMALL BUMP MY PRIUS SEEMS TO LOSE ITS BRAKES AND ACCELERATE FOR A SPLIT SECOND . IT HAS HAPPENED ABOUT 4 TIME IN THE LAST 6 MONTHS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 08/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I PURCHASED A 2010 TOYOTA PRIUS ON 8/26/09. THE CAR WOULD ACCELERATE WHEN I STEPPED ON THE BRAKE TO SLOW THE CAR DOWN AT A STOP SIGN OR RED LIGHT. I BROUGHT THE CAR TO PLAZA TOYOTA ON 12/23/09 AFTER THIS OCCURRED MORE THAN 50 TIMES. TOYOTA TOLD ME THAT THERE WAS NOTHING WRONG WITH MY CAR AND I'M THE 1ST ONE TO COMPLAIN ABOUT THIS PROBLEM. ON THE RECEIPT (R/O # 6311675/1) FROM THIS VISIT, TOYOTA STATED," TOM THE TOYOTA FIELD TECH DETERMINED THAT THE FEELING THAT THE CUSTOMER IS EXPERIENCING IS NORMAL AND THAT THE REGENETIVE BRAKING SYSTEM AND HYDRAULIC SYSTEM IS TRANSFERRING AND THAT'S NORMAL." SINCE THAT VISIT, THIS PROBLEM HAS ONLY HAPPENED 4 TIMES. IN REGARDS TO BRAKING ON SLIPPERY ROADS, THE CAR HAS SLID 2 DIFFERENT TIMES BEFORE GRIPPING THE ROAD. ALSO, TOYOTA CLAIMS THAT THE PRIUS GETS 51 MPG, THIS CAR HAS ONLY BEEN AVERAGING 33 MPG IN CITY DRIVING. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKING MODERATELY, GOING OVER BUCKLED ASPHALT AND OR TAR STRIPS IN THE PAVEMENT. I HAVE HAD IT HAPPEN AT LEAST THREE TIMES, PRIUS FEELS OUT OF CONTROL THEN I REGAIN CONTROL, WET OR DRY PAVEMENT. ITS A BRAND 2010 TOYOTA PRIUS WITH 5,000 MILES. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A5******
Summary

WE OWN A 2010 TOYOTA PRIUS AND NOTICED THAT THE CAR "KICKS" A LITTLE WHEN APPLYING THE BRAKES LIGHTLY. WE DIDN'T THINK MUCH OF IT AT FIRST BECAUSE WE LIVE IN CHICAGO AND THE STREETS ARE QUITE WEATHERED. WE THOUGHT THE "KICKS" WE FELT MIGHT BE THE CAR BUMPING ALONG UNEVEN ROADS. THANKFULLY, WE HAVE NOT BEEN INVOLVED IN ANY ACCIDENTS. OTHER THAN THIS ISSUE, WE ARE PLEASED WITH THE CAR. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/18/2009
Crash: No
Fire: No
Summary

2010 TOYOTA PRIUS. GOING DOWNHILL AND APPROACHING A STOP SIGN. MY FOOT IS STEADY ON THE BRAKE AND I AM GRADUALLY COMING TO A STOP. THEN, I INADVERTENTLY GO OVER A BUMP IN THE ROAD AND THE PRIUS LUNGES FORWARD. I HAD TO IMMEDIATELY SLAM HARD ON THE BRAKES IN ORDER TO KEEP THE CAR FROM GOING INTO THE INTERSECTION. FORTUNATELY, THERE WAS NO CAR OR PERSON IN FRONT OF ME AS I WAS STOPPING. (I LOOKED AT PRIOR COMPLAINTS AND THIS MATCHES MINE). *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

1. I HAD A 2009 TOYOTA COROLLA AND JUST TRADED IT IN AND BOUGHT A 2010 TOYOTA PRIUS THIS SATURDAY 1/30/10. ON MONDAY I WAS DRIVING TO WORK AND WAS STILL IN MY COMMUNITY WHEN I APPROACHED AN INTERSECTION AND APPLIED MY BRAKE. THE CAR SKIDDED THROUGH THE INTERSECTION. THANKFULLY THERE WAS NO OTHER VEHICLES. I READ THE ARTICLE TODAY ABOUT THE INCIDENT WITH THE PRIUS BRAKES AND WANTED TO SUBMIT MY INCIDENT. 2. IT WAS THE FIRST TIME THIS OCCURRED. 3. ALSO I CONTACTED TOYOTA SERVICE AND ONE OF THE SERVICE REP TOLD ME THAT THEY CAN TAKE A LOOK AT IT BUT CANT DO ANYTHING UNTIL TOYOTA ISSUES A FIX... WHAT DO I DO WITH MY CAR? DOES LEMON LAW APPLY? WHAT ARE MY OPTIONS? *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

2010 PRIUS SEEMS TO LURCH FORWARD WHEN DRIVING OVER POTHOLES AND OTHER BUMPS WHILE BRAKING. THIS HAS HAPPENED NEAR INTERSECTIONS AND WHEN TURNING INTO PARKING LOTS. THE CAR SEEMS TO SPEED UP BRIEFLY, ENOUGH TO SCARE THE DRIVER. I'VE ALMOST ROLLED THROUGH STOP SIGNS AND NEARLY RUN OVER A FEW CARS WHEN TURNING INTO PARKING LOTS. *TR

02/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHILE COMING TO A STOP, MY VEHICLE (2010 TOYOTA PRIUS, MODEL IV) LOST BRAKING POWER (FELT LIKE AN ACCELERATION WHILE DEPRESSING THE BRAKE PEDAL) AS I WENT OVER A POT HOLE IN THE ROAD. I WAS AT A VERY LOW SPEED (~5MPH). I DEPRESSED THE BRAKE PEDAL EVEN FURTHER AND THE BRAKING POWER RETURNED AND I WAS ABLE TO STOP. *TR

02/03/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

2010 TOYOTA PRIUS SPONTANEOUS ACCELERATION WHILE BRAKING OVER BUMPS, POT HOLES AND SLICK ROADWAYS. *TR

02/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/05/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

PRIUS 2010 PURCHASED 12/26/2009. WHEN I'M BRAKING DOWNHILL AND HIT A POT-HOLE, I GET A BIG KICK FROM THE CAR. IT FEELS LIKE THE ABS SYSTEM ENGAGES. IT'S HAPPENED A FEW TIMES, AND IS PREDICTABLE IN CERTAIN ROUTES. OVER TIME, I'VE ADJUSTED TO IT AND LEARNED TO APPLY THE BRAKES DIFFERENTLY. I'M ALSO MORE CAREFUL TO AVOID THE POTHOLES. IT'S NOT HAPPENING AS OFTEN NOW. IT'S STARTLING, BUT I'M NOT SURE IT'S DANGEROUS. *TR

02/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE BEEN DRIVING MY 2010 PRIUS FOR 6 MONTHS AND HAVE EXPERIENCED THE FOLLOWING NEARLY 10 TIMES: WHEN BRAKING, IF A POTHOLE OR BUMP IN THE ROAD IS HIT, THE CAR SEEMINGLY JERKS FORWARD/ACCELERATES FOR A SPLIT SECOND. THIS RESULTS IN LESS CONTROL OVER WHERE THE CAR COMES TO A COMPLETE STOP. THE MOST UNNERVING INSTANCES OF THIS OCCUR WHEN APPROACHING THE END OF A ROAD OR A CROSSWALK. I NEARLY HIT A CHILD BECAUSE OF THIS UNPREDICTABLE REACTION TO A POTHOLE. ALSO, THE BRAKES ARE LESS EFFECTIVE IN SNOW THAN ANY OTHER CAR I'VE EVER DRIVEN. NO MATTER HOW SLOW I'M GOING OR HOW HARD I HIT THE BRAKES, I'VE FOUND THAT I'M GUARANTEED TO SKID SEVERAL FEET, OFTENTIMES INTO INTERSECTIONS/TRAFFIC. PERHAPS UNRELATED TO THE POTHOLE ISSUE, BUT MAYBE NOT. BOTH ISSUES ARE EXTREMELY DANGEROUS. *TR

02/02/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS HAS A DEFECT THE TOYOTA HAS ACKNOWLEDGED. THE PROBLEM IS WHEN THE CAR HITS A LARGE BUMP THE CAR ACCELERATES. THE DASH TRACTION WARNING LIGHT ALSO COMES ON AND TOYOTA IS SAYING THEY BELIEVE THIS IS A SOFTWARE PROBLEM. *TR

02/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN BACKING UP THE 2010 PRIUS, THE BRAKES GRAB. I RELEASE THE BRAKE PEDAL AND REAPPLY AND EACH TIME THE BRAKES GRAB. *TR

02/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

I HAD MY NEW TOYOTA PRIUS ABOUT 4 DAYS. ON SATURDAY MORNING, 1/23/10, I WAS BACKING OUT OF MY DRIVEWAY. THERE WAS ICE, BUT WHEN I GENTLY PUT ON MY BRAKES, I FELT NOTHING. TWO SECONDS LATER AFTER SLIDING TO THE END OF MY DRIVEWAY, THE BRAKES CAUGHT. I WAS CONCERNED THAT THE FEELING WAS QUITE ODD, BUT CHALKED IT UP TO THE ICE. THEN THE NEXT MORNING, IT HAPPENED AGAIN WHEN THERE WAS NO ICE, BUT WET ROADS, FIRST COMING TO ONE STOP LIGHT AND THEN ABOUT 15 MINUTES LATER AT ANOTHER STOP LIGHT. THE SAME FEELING--PUTTING ON THE BRAKES AND HITTING AIR--THEN 2 SECONDS LATER THE BRAKES GRABBED. I IMMEDIATELY DROVE IT TO THE DEALERSHIP AND LEFT IT, CITING BRAKE FAILURE. THEY HAD IT ABOUT 2 DAYS AND NO ONE BELIEVED ME. SAID IT WAS FINE. YESTERDAY, 2/1/10, AND AGAIN TODAY, 2/2/10, IT DID IT AGAIN TO AND FROM WORK. I DO NOT FEEL SAFE IN THAT CAR. SOMETHING IS WRONG WITH THE BRAKES. *TR

02/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN THE CAR IS MODERATELY BRAKING (SO CALLED REGENERATIVE BRAKING) AND EITHER (OR BOTH) OF THE REAR WHEELS HITS ROUGH PAVEMENT (POT HOLES, METAL PLATES COVERING ROAD, ROUGH RAIL-ROAD CROSSINGS) THE CAR CEASES TO BREAK AND THE CAR ACTUALLY ACCELERATES (THE ACTUAL TIME IS ABOUT 1 SECOND OF NO BREAKS AND ACCELERATION). I HAVE HAD THIS HAPPEN 10 TIMES SINCE I BOUGHT THE CAR IN OCT OF 09. IN THE FIRST MONTH THE DEALER TOLD ME THEY HAD NOT HEARD OF THIS. TWO MONTHS AGO (DEC)A MECHANIC TOLD ME THAT THE ELECTRIC ENGINE KICKS IN (WHEN REGENATIVE BREAKING) WHICH DRIVES THE FRONT WHEELS FOR A SMOOTHER BREAKING, SO HE SURMISED THAT IF THE BREAKING WHEELS ARE NOT MAKING CONTACT THE CAR WOULD SPEED UP. ON 1/13/2010 I MET WITH THE HEAD OF SERVICE FOR THE DEALERSHIP. HE TOLD ME THAT THE DEALERSHIP TESTED A PRIUS HOOKING IT UP TO A COMPUTER AND REPRODUCED THE ENVIRONMENT OF THIS COMPLAINT. ALTHOUGH HE ADMITTED THERE WAS A MOMENTARY LACK OF BREAKING WITH THE LOSS OF BACK WHEEL CONTACT WITH THE PAVEMENT HE CLAIMED THERE WAS NO ACCELERATION NOTED. HE ALSO ADMITTED THE TEST WAS DONE AT APPROX. 25MPH. I SUGGESTED HE SHOULD REPEAT THE TEST AT 40-50MPH AS THIS IS WHERE IT IS MOST NOTABLE. TOYOTA'S ONLY SUGGESTION IS TO DRIVE CAREFULLY. THEY KNOW THEY HAVE A PROBLEM BUT THIS IS THERE SOLUTION. I HAVE BEEN CAREFUL BUT ON 1/31/10 I WAS DRIVING AT 45MPH BEGINNING TO DECELERATE AS THE LIGHT AHEAD HAD TURNED RED, AND THE TRUCK INFRONT OF ME HAD TO PANIC STOP AS A CAR CUT INFRONT OF HIM, AT THAT MOMENT MY REAR LEFT WHEEL HIT A POTHOLE SO I WAS NOT ABLE TO BRAKE AND ACTUALLY ACCELERATED TOWARD THE BACK OF THIS TRUCK. WHEN THE BRAKES REENGAGED I ACTUALLY STOPPED 12 INCHES FROM HIS BUMPER. THE CONSEQUENCES OF THIS ARE AN OBVIOUS SAFETY HAZARD WHEN YOU NEED TO STOP UNEXPECTEDLY, YOU MIGHT WELL BE ENDANGERING OTHER DRIVERS AND/OR PEDESTRIANS. *TR

02/02/2010
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I HAVE A 2010 PRIUS. WHEN I AM BRAKING AND HIT SOME BUMPS IN THE ROAD, MY CAR LURCHES FORWARD WITH BRIEF SPURTS OF ACCELERATION. THIS HAS NOTHING TO DO WITH THE GAS PEDAL. IT SEEMS THAT OTHERS ARE HAVING SIMILAR ISSUES (HTTP://PRIUSCHAT.COM/FORUMS/GEN-III-2010-PRIUS-CARE-MAINTENANCE-TROUBLESHOOTING/72662-ACCELERATION-PROBLEM-OUR-2010-PRIUS-GEN-V-5.HTML#POST1052091). THIS COULD BE DANGEROUS, ESPECIALLY ON A WET ROAD. AND THE ROADS ARE SO TERRIBLE IN LOS ANGELES, THAT I EXPERIENCE THIS PROBLEM MORE OFTEN THAN I WOULD LIKE. HOPEFULLY ENOUGH PEOPLE REPORT THIS PROBLEM THAT TOYOTA TAKES ACTION. *TR

02/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 25 MPH AND ATTEMPTING TO SLOW THE VEHICLE DOWN, IT LUNGED FORWARD. THE WEATHER WAS NOT A FACTOR AND THE FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE FAILURE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT IS CONCERNED THAT THE RISK COULD CAUSE A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 5,000.

02/02/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

2010 TOYOTA PRIUS, I PICK UP THE CAR AT THE DEALER ON 20 NOV 2009. WHEN EVER I SET THE CRUISE CONTROL IT WORKS FINE UNTIL I TAP THE BRAKE TO TURN IT OFF. THE CAR SPEEDS UP. I HAVE TO PRESS HARDER ON THE BROKE TO GET THE CRUISE CONTROL TO DISENGAGE AND SLOW DOWN. ITS AS IF THE CRUISE CONTROL IS NOT SENSING THAT THE BRAKE WAS DEPRESSED AND RELEASING. I TOOK THE CAR BACK TO THE DEALER ON 12-20-2009 HAVING DRIVEN IT A MONTH AND HAVING A CHANCE TO GET A FEEL FOR THE CAR. THEY SAID NOTHING WAS WRONG THAT ALL THE CARS DID THIS. EVERY CAR I HAVE OWNED HAS HAD CRUISE CONTROL ON IT AND HAS NEVER ACTED THIS WAY. I ALSO DRIVE A RX350 LEXUS THAT DOES NOT HAVE HIS PROBLEM. *TR

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/28/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

1. TRAFFIC CAME TO A SUDDEN STOP SO I HIT THE BRAKES. 2. VEHICLE HIT A POTHOLE WHILE I WAS TRYING TO STOP AND THE BRAKES FELT LIKE THEY RELEASED. I HAD TO HIT THE BRAKES AGAIN IN ORDER TO GAIN CONTROL OF THE VEHICLE AND BRING THE CAR TO A STOP. 3. I WAS TOLD BY THE DEALERSHIP THAT NOTHING COULD BE DONE. *TR

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/06/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 15 MPH OVER A SPEED BUMP OR POTHOLE THE VEHICLE ACCELERATED FOR A FEW SECONDS WHILE HER FOOT WAS ON THE BRAKE PEDAL. ALTHOUGH THE SURGE LASTS FOR A FEW SECONDS AND OCCURRED CONSISTENTLY SHE DOESN'T HAVE CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE ACCELERATOR PEDAL WAS OPERATING NORMALLY. THE FAILURE MILEAGE WAS 8,000.

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY 2010 TOYOTA PRIUS BRAKES FAIL ( DISENGAGE OR RELEASE) WHEN BRAKING ON ICY SURFACE OR WHILE BRAKING AND A BUMP OR POT HOLE IS HIT. I FIST NOTICED THIS ISSUE ON DEC. 19, 2009 AFTER A SNOW STORM BUT IT CONTINUES TO HAPPEN EVEN ON DRY ROAD WHEN A SMALL BUMP IS HIT. I REPORTED IT TO TOYOTA AND THEY TOLD ME THEY COULD NOT FIND ANY ISSUES WITH THE BRAKES. NOTHING WAS DONE TO CORRECT THE PROBLEM. THE CAR ACTUALLY GOES FASTER WHEN YOU HIT A BUMP WHILE BRAKING. THE BRAKES RELEASE AND IT FEELS LIKE YOU HAVE NO BRAKES AT ALL FOR A FEW SECONDS. THIS IS NOT RIGHT! IT HAPPENS VERY UNEXPECTEDLY AND YOU CAN NOT JUDGE YOUR BRAKING TIME CORRECTLY. IT HAPPENED TO ME RECENTLY WHEN STOPPING AT STOP SIGN BEFORE ENTERING A CROSS ROAD. I HIT A PATCH OF ROUGH ROAD AND IT DROVE ME TO STOP PASSED THE STOP SIGN AND WAS LUCKY THERE WERE NO ON COMING TRAFFIC. *TR

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/31/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THIS IS A COMPLAINT ABOUT A RECURRING EVENT THAT HAS SERIOUS IMPLICATIONS IN THE WRONG SITUATIONS. FOR FIVE TIMES NOW, SINCE DRIVING OUR NEW CAR, OUR BRAKES HAVE RELEASED AFTER GOING OVER A BUMP IN THE ROAD. THIS BUMP CAN BE AS SMALL AS A CRACK CAUSED BY A NEARBY TREE'S ROOTS, OR LARGER LIKE A POTHOLE. IT HAS ALSO OCCURRED WHEN DRIVING OVER SLICK SEWER COVERS. IT TYPICALLY HAPPENS WHEN BRAKING, THEN HITTING THE BUMP, THEN BRAKES RELEASE, AND THE CAR IS NO LONGER BREAKING. THIS IS ESPECIALLY DANGEROUS IN HILLY CITIES LIKE SAN FRANCISCO, WHERE IF THIS HAPPENS GOING DOWNHILL, THE ACCELERATION ACCOMPANIED BY THE LACK OF BRAKING GOING DOWNHILL CAN RESULT IN CRASHING INTO THE NEXT CAR, OR WORSE, HITTING A CROSSING PEDESTRIAN AT A CROSS WALK. *TR

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WHEN HE DROVE APPROXIMATELY 25 MPH ON ROUGH ROAD SURFACES. THE DEALER STATED THAT THE ABS ENGAGED AND THAT WAS A NORMAL BRAKE FUNCTION. THE FAILURE OCCURRED SEVERAL TIMES INTERMITTENTLY. THE TOYOTA MANUFACTURER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 46,000.

02/01/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/29/2010
Crash: No
Fire: No
Summary

I OWN A 2010 TOYOTA PRIUS THAT SEEM TO LOOSE BRAKING POWER WHEN I HAVE THE BRAKE PEDAL PRESSED DOWN AND THEN HIT A POTHOLE OR MANHOLE COVER. IT HAPPENS ALL THE TIME. WHEN I TOOK IT INTO THE DEALER A FEW MONTHS AGO THEY DIDN'T FIND A PROBLEM, BUT IT APPEARS TO BE A COMMON PROBLEM FOR THIS MODEL. *TR

02/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Summary

2010 THIRD GENERATION PRIUS BRAKING PROBLEM , LOSS OF CONTROL ON ROUGH OR SLIPPERY SURFACE. *TR

02/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

WHILE BRAKING IF I HIT POTHOLES THE CAR SPEEDS UP FROM LOSS OF BRAKING ACTION EVEN THOU I AM STILL PUSHING ON THE BRAKE PEDAL. I HAVE TO QUICKLY LET UP AND APPLY BRAKES AGAIN TO STOP VEHICLE. HAS HAPPENED THREE TIMES NOW, TWICE IN THE LAST TWO DAYS. FIRST TIME THOUGHT IT WAS MY IMAGINATION, BUT NOW I KNOW THAT I WAS PUSHING ON THE PEDAL AND THE CAR JUST TOOK OFF UNTIL I REAPPLIED THE BRAKES. *TR

01/31/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/03/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

WHEN I AM BRAKING AND MY CAR HITS A POTHOLE, IT SURGES FORWARD AND THE BRAKES DO NOT WORK FOR A FEW SECONDS. THIS PROBLEM OCCURS EVERY TIME I HIT A POTHOLE OR BUMP IN THE ROAD. *TR

01/31/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

THERE IS AN APPARENT MOMENTARY LOSS OF BRAKING ABILITY THAT WE HAVE EXPERIENCED SEVERAL TIMES. GOING OVER A RISE IN THE ROAD, OR BUMPS, AND BEGINNING A DESCENT TO AN INTERSECTION, PRESSING THE BRAKE PEDAL SEEMS TO HAVE NO EFFECT FOR ABOUT 500MS. THIS SEEMS SOMEWHAT MORE PRONOUNCED WHEN THE ROAD IS WET, ALTHOUGH POSSIBLY THE EXPLANATION FOR THIS IS WE BRAKE EARLIER IN THE DESCENT AS A PRECAUTION IN LESS-THAN-IDEAL CIRCUMSTANCES. WE HAVE MADE OUR LOCAL DEALER AWARE OF THIS AT THE 5K MILE SERVICE APPOINTMENT, AND THEY ACKNOWLEDGED OTHER COMPLAINTS, AND CONTACT WITH TOYOTA. THEY REPORT THAT TOYOTA IS LOOKING IN TO A FIX. WE ARE CONCERNED ABOUT THE ABILITY TO BRAKE IN AN EMERGENCY SITUATION WITH NO SAFETY MARGIN. THIS SEEMS REPRODUCIBLE. *TR

01/30/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

MY HUSBAND AND I RECENTLY PURCHASED A 2010 TOYOTA PRIUS. WE HAVE NOTICED REPEATED PROBLEMS WITH THE BRAKING SYSTEM. WHENEVER WE GO OVER A POTHOLE WHILE BRAKING, THE CAR SURGES FORWARD. THIS DOES NOT JUST APPEAR TO BE A PROBLEM WITH THE PRESSURE ON THE BRAKE PEDAL; THE PASSENGER CAN FEEL THE SURGE AS WELL. THIS PROBLEM IS QUITE ALARMING. WE ARE TAKING THE CAR TO THE DEALER TODAY TO ADDRESS THIS ISSUE. *TR

01/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I HAVE A 2010 PRIUS PURCHASED IN SEPTEMBER OF 2009. IT NOW HAS JUST OVER 5000 MILES ON IT. SINCE THE BEGINNING, PROBABLY THE FIRST WEEKEND I OWNED THE CAR, WHEN BRAKING IF I HIT A BUMP IN THE ROAD, UNEVEN SURFACE, OR A POTHOLE OR SOMETHING, THE CAR OFTEN FEELS LIKE IT LURCHES FORWARD AND I HAVE TO IMMEDIATELY RELEASE AND REBRAKE. THE CAR FEELS OUT OF CONTROL. I HAVE VERY OFTEN FELT LIKE I NARROWLY MISSED LURCHING FORWARD INTO THE CAR IN FRONT OF ME. THE TOYOTA DEALERSHIP SERVICE DEPARTMENT INSISTS THEY ONLY KNOW OF RECALLS REGARDING THE STICKING ACCELERATOR PEDALS, NOTHING ABOUT THIS BRAKING ISSUE. YET I READ PLENTY ONLINE ABOUT THIS PROBLEM, SO I KNOW IT ISN'T ONLY HAPPENING TO ME. WHAT CAN YOU DO?? I'VE LISTED ALL THREE TYPES OF BRAKES IN THE EQUIPMENT AREA OF THIS FORM, BECAUSE I DON'T KNOW WHAT IT IS - SOMETHING ABOUT THE HYBRID BRAKING SYSTEM ALSO CHARGING THE ENGINE? ALSO I LISTED THE DATE AS THE DAY AFTER I BOUGHT THE CAR BUT THIS IS ONGOING, NOT A SINGLE INCIDENT BY ANY MEANS. *TR

01/29/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 12/31/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

WHILE ACCELERATING TO MAKE A RIGHT HAND TURN SIGNAL (SPEED APPX 30MPH) I DEPRESSED THE BRAKES TO SLOW THE VEHICLE DOWN TO A REASONABLE SPEED TO SAFELY MAKE THE TURN, THE CAR SLOWED, I BEGAN THE TURN BUT MID- TURN WITH MY FOOT STILL DEPRESSING THE BRAKE PEDAL THE CAR MADE A 1 ' 2 SECOND ACCELERATION. *TR

01/29/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

AT A RIGHT TURN I ENCOUNTERED A POTHOLE AND APPLIED THE BRAKES. WHEN MY CAR ACTUALLY HIT THE POTHOLE I FELT, FOR A VERY BRIEF TIME, THAT THE BRAKES DIDN'T WORK AND THE ENGINE REV UP A LITTLE BIT. I WAS DRIVING AT LOW SPEED. I COULD HAVE HIT THE CAR IN FRONT OF ME. *TR

01/28/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

1. EVENTS LEADING UP TO FAILURE: MODERATE BRAKING (~0.2 - 0.4 G) AT MODERATE SPEED (~20 MPH) WHILE DRIVING OVER CHOPPY PAVEMENT SUCH AS MIGHT EXIST WHERE ROAD WORK IS BEING DONE. 2. FAILURE: AS THE CAR PASSES OVER THE CHOPPY PAVEMENT, BRAKING FORCE DECLINES SHARPLY WITHOUT A CHANGE IN BRAKE PEDAL PRESSURE. THE CONSEQUENCE OF THIS IS THAT THE CAR STOPS FARTHER DOWN THE ROAD THAN EXPECTED DESPITE REFLEXIVE INCREASED BRAKE PRESSURE ON MY PART. THIS HAS HAPPENED THREE TIMES IN 7500 MILES OF VERY MODERATE DRIVING. SO FAR I HAVE NOT HAD A COLLISION OR OTHER ACCIDENT FROM THIS UNEXPECTED BEHAVIOR. I HAVE NEVER EXPERIENCED THIS BEHAVIOR IN ANY OTHER CAR INCLUDING DOZENS OF RENTAL CARS. 3. WHAT WAS DONE TO CORRECT THE FAILURE. NOTHING. TW*

01/28/2010
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

WHEN BREAKING MY 2010 TOYOTA PRIUS, IF I GO OVER A BUMP OR POT HOLE, IT FEELS LIKE THE BRAKES CUT OUT AND MY CAR JOLTS FORWARDS. IT SEEMS TO HAPPEN ONLY WHEN I GO OVER A BUMP OR SOMETHING THAT WOULD SHAKE THE CAR A BIT. NOTHING HAS BEEN DONE AS OF YET TO CORRECT THE PROBLEM. TW*

01/27/2010
Components: SERVICE BRAKES, AIR
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

I WAS DRIVING ON CITY STREETS, AND COMING TO A STOP SIGN. I STARTED BRAKING, AND WHILE BRAKING, I HIT A SMALLISH POTHOLE. IT FELT LIKE MY BRAKES STOPPED WORKING. FORTUNATELY THE BRAKES STARTED WORKING AGAIN BEFORE WE REACHED THE INTERSECTION. I THINK WE WERE DRIVING 25 MPH WHEN THIS HAPPENED. THIS IS THE FIRST TIME IT HAS HAPPENED IN OUR NEW CAR WHICH IS ONLY 1 MONTH OLD. THIS WAS IS SCARY FEELING, AND UNLIKE ANY OTHER I'VE FELT. IT WAS NOT "ANTI-LOCK" BRAKES, AS I'VE EXPERIENCED THAT BEFORE.*CW

01/27/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

LOSS OF BRAKING AFTER HITTING POT HOLE ON FREEWAY AT LOW SPEED, LESS THAT 10 MPH, SIMILAR TO OTHER INCIDENCES ON THIS CAR.*CW

01/27/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHENEVER THE VEHICLE TRAVELS OVER A ROUGH TERRAIN AT ANY SPEED THE CONTACT NOTICED THAT THE BRAKE PEDAL RELEASED CAUSING THE VEHICLE TO SUDDENLY ACCELERATE. THE BRAKING DISTANCE AND PRESSURE APPLIED TO THE BRAKE PEDAL ALSO INCREASED IN ORDER TO STOP THE VEHICLE. THE DEALER STATED THAT THE FAILURE COULD NOT BE REPRODUCED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 8300.

01/27/2010
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 01/27/2010
Crash: No
Fire: No
Summary

I NOTICED THAT THE CAR LURCHES FORWARD WHENEVER DRIVEN ON A MANHOLE, OR A ROUGH PATCH ON ROAD, OR A SPEED HUMP DESPITE THE BRAKING. THOUGH I REGAIN CONTROL WITHIN SECONDS, THE MOMENT OF LURCH IS SCARY AND MAKES ME FEEL UNSAFE IN OTHER TRAFFIC SITUATIONS. THIS HAPPENS AT ALMOST ALL SPEEDS. I GUESS FROM NOW ONWARDS I WILL MAINTAIN ENOUGH GAP BETWEEN THIS CAR AND THE FORWARD ONE AS I SEEM TO BE NOT ABLE TO TRUST THIS CAR ANY FURTHER. PERHAPS I WILL NEVER RECOMMEND THIS CAR OR ANY TOYOTA TO ANYONE IN FUTURE. *CN

01/27/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA5******
Summary

MY 2010 TOYOTA PRIUS 1) LURCHES FORWARD WHEN BRAKING WHILE DRIVING ON AN UNEVEN SURFACE, LIKE A POTHOLE, INDENT/CREVICE IN ROAD, ETC. 2) THE BRAKES REPEATEDLY GRAB AND CAUSE THE CAR TO LURCH WHEN BACKING UP ON AN UNEVEN/SLIPPERY SURFACE. BOTH PROBLEMS SEEM TO HAPPEN WHEN APPLYING PRESSURE AND BRAKING AT A SLOWER SPEED. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES (APPROXIMATELY 4-5) SINCE PURCHASING THE PRIUS IN JUNE 2009. *CN

01/27/2010
Components: SERVICE BRAKES, ELECTRIC,UNKNOWN OR OTHER
Incident Date: 01/26/2010
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. WHEN I GO OVER SMALL BUMPS WHILE BREAKING, THE BRAKES STOP WORKING AND THE CAR ACCELERATES FOR A BIT. DISCONCERTING. *CN

01/26/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

WHEN THE CAR GOES OVER AN UNEVEN OR BUMPY [SURFACE,] OR DOWN AN INCLINE, THE CAR ACCELERATES OR LURCHES FORWARD. THIS HAS OCCURRED SEVERAL TIMES AND IS UNNERVING TO THE POINT I HAVE SWITCHED CARS WITH MY HUSBAND. ALSO, WHEN COMING OUT OF MY GARAGE MOST EACH DAY, THE CAR ROLLS BACK ON BATTERY POWER, BUT THE BRAKES ARE STIFF, JUST LIKED YOU WOULD PUMP THEM WHEN THE CAR IS OFF (REAL HARD) UNTIL THE CARS MOTOR TURNS ON. BUT BY THEN, YOU HAVE ROLLED 15 OR SO FEET BACKWARD WITH LITTLE TO NO BREAK CONTROL. THEY FEEL LIKE THEY WON'T STOP THE CAR. *TR

01/26/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A5******
Summary

I HAVE EXPERIENCED AT LEAST THREE TIMES IN MY 2 MONTH OLD 2010 TOYOTA PRIUS A LURCH FORWARD WHEN BRAKING WHEN MY CAR DRIVES OVER A BUMP, POTHOLE, OR SOMETHING SLICK. MOST RECENTLY I WAS DRIVING DOWNHILL IN DENSE TRAFFIC AND THE LURCH FELT LIKE AN ACCELERATION. I HAD TO SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. THIS BRAKING PROBLEM CLEARLY CAN BE A HAZARD TO SAFE DRIVING AND TO ANY PEDESTRIAN OR OTHER CLOSE VEHICLE. *TR

01/24/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A5******
Summary

2010 PRIUS. THIS HAS HAPPENED ABOUT 10 TIMES NOW. SOMETIMES WHEN I BRAKE, I EXPERIENCE A SUDDEN ACCELERATION. IT RANGES FROM SLIGHT TO A LURCH. WHEN IT FIRST HAPPENED, I THOUGHT IT WAS SOMETHING ON THE ROAD AND IGNORED IT. WHEN IT WAS MORE PRONOUNCED AND HAPPENED A COUPLE OF MORE TIMES, I BROUGHT IT TO THE DEALER. THEY SAID THEY HAD NO OTHER REPORTS AND COULD NOT REPLICATE IT. THE SERVICE MANAGER TOOK ME ON A TEST DRIVE AND THE CAR WAS FINE. I KNEW THIS WOULD HAPPEN AS THE ACCELERATION IS ONLY OCCASIONAL. I WAS ADVISED TO CALL TOYOTA NATIONAL, WHICH I DID, AND WAS TOLD THAT SINCE THIS COULD NOT BE REPLICATED THAT THERE WAS NOTHING THEY COULD DO AND NO RECOURSE I HAD AS THE COMPLAINT COULD NOT BE REPLICATED. IT HAS HAPPENED SEVERAL TIMES SINCE, SO I HAVE PAID CLOSE ATTENTION, AS MY HEART HAS BEEN RACING, TO THE CONDITIONS. IT HAS HAPPENED WHEN I AM BRAKING WHILE GOING OVER MANHOLES, SPEED STRIPS, CRACKS IN THE PAVEMENT. IT FEELS LIKE THE TIRE IS GETTING HUNG UP SLIGHTLY, DOESN'T GET ANY TRACTION.THE BRAKE MALFUNCTION LIGHT COMES ON. ALSO, ON THE MULTI-INFORMATION DISPLAY, THE INDICATOR HAS JUST MOVED FROM ECO TO CHG.THE OTHER DAY, IT WAS 34 DEGREES AND I WAS BRAKING AS I CAME UP TO A LIGHT AND THE CAR SLID AND VIBRATED. I WAS GOING ABOUT 5 MILES AN HOUR. THERE MAY HAVE BEEN SOME BLACK ICE OR FROST ON THE GROUND, BUT THE SHAKING WAS INTENSE AND I HAD DIFFICULTY CONTROLLING THE CAR FOR A FEW SECONDS UNTIL I STOPPED. *TR

01/24/2010
Components: POWER TRAIN,SERVICE BRAKES, ELECTRIC
Incident Date: 01/23/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHILE BRAKING AT A SPEED OF ABOUT 25 MPH, WHEELS HIT A POTHOLE AND THE CAR SEEMED TO ACCELERATE AND LURCH FORWARD FOR A FRACTION OF A SECOND BEFORE BRAKING RESUMED. *TR

01/23/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/22/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

YESTERDAY, I ONCE AGAIN EXPERIENCED AN ISSUE THAT I HAVE OBSERVED SINCE I GOT MY 2010 PRIUS IN OCTOBER 2009. THERE ARE TWO INTERSECTIONS CLOSE TO MY HOME THAT BOTH ARE AT THE BOTTOM OF A HILL AND HAVE POTHOLES ABOUT 5 YARDS FROM THE STOP SIGN. IN BOTH LOCATIONS, WHEN MY PRIUS HITS THE POTHOLES, I HAVE THE SENSATION THAT THE BRAKES RELEASE EVEN THOUGH I AM KEEPING PRESSURE ON THEM AS I APPROACH THE STOP SIGN. THIS DOES NOT HAPPEN WITH OUR 2007 RAV4. I NOW KNOW THAT I HAVE TO SLOW DOWN AS IF THE STOP SIGN IS BEFORE THE POTHOLE, BUT I WORRY ABOUT MY WIFE DRIVING IT AND ABOUT A CONDITION THAT I WON'T BE PREPARED FOR. *TR

01/22/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WHILE BRAKING WHILE GOING THROUGH SHALLOW WATER AND SMALL POTHOLE, THE BRAKES FELT LIKE THEY SLIPPED. THE CAR STOPPED BRAKING FOR ABOUT A SECOND OR TWO. *TR

01/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Summary

ON SEVERAL OCCASIONS MY 2010 TOYOTA PRIUS ACCELERATED FOR A FEW SECONDS AS I PLACED MY FOOT ON THE BRAKE. ON AT LEAST ONE OCCASION IT HAPPENED AS I WENT OVER A BUMP IN THE ROAD. THERE HAS BEEN NO ACCIDENT AND NO INJURIES. THE ACCELERATION OCCURRED FOR A FEW BRIEF SECONDS. I AM CONCERNED THAT THIS PROBLEM COULD OCCUR WHEN THERE IS A PEDESTRIAN OR AUTO CLOSE IN FRONT OF ME. *TR

01/22/2010
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Summary

WHEN I AM BRAKING/SLOWING AND TURNING AND HIT A CURB OR CHUNK OF ICE, OR DRIVING STRAIGHT AND HIT A CHUNK OF ICE, MY 2010 PRIUS BRAKES WILL COMPLETELY GO AWAY. THIS HAS HAPPENED 4 TIMES DURING THE PAST 3 WEEKS OF WINTER WEATHER. *TR

01/22/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

THERE HAVE BEEN SEVERAL TIMES WHEN THE BRAKES OF MY 2010 TOYOTA PRIUS HAVE RELEASED, OFTEN WHEN I HIT A BUMP OR AM GOING OVER A HILL. THE CAR FEELS AS IF IT'S SUDDENLY ACCELERATING EVEN THOUGH I AM PUSHING DOWN ON THE BRAKES. THIS HAS HAPPENED AT LEAST 4 - 5 TIMES PER WEEK SINCE I BOUGHT MY CAR IN JULY 2009. TODAY, I WAS UNABLE TO STOP AS I APPROACH AN INTERSECTION DESPITE PUSHING DOWN ON THE BRAKES. THE CAR HESITATED AND FINALLY THE BRAKES ENGAGED. LUCKILY NO ONE WAS COMING THROUGH THE INTERSECTION FOR IF THERE HAD BEEN, I SURELY WOULD HAVE HIT THEM. *TR

01/22/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/21/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN SLOWING DOWN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED; HOWEVER, IT HAS NEVER OCCURRED WHEN HE MADE A LEFT TURN. HE WAS DRIVING APPROXIMATELY 10 MPH. THE FAILURE MILEAGE WAS 4000 AND THE CURRENT MILEAGE WAS 5000. UPDATED 03/12/10. *LJ UPDATED 09/21/10

01/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

MANY TIMES WHILE BRAKING, WHEN I HIT A POTHOLE OR BUMP, THE BRAKES GO OUT, CAUSING THE CAR TO ACCELERATE. I FEEL A LOSS OF CONTROL, WHICH IS REGAINED A FEW SECONDS LATER. IT'S LED TO SEVERAL TERRIFYING SITUATIONS WHERE I'VE ALMOST HIT THE VEHICLE IN FRONT OF ME. *TR

01/22/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/03/2009
Crash: No
Fire: No
Summary

CAR: PRIUS 2010 (PURCHASED IN AUGUST 2009) PROBLEM: BRAKING FAILURE ON UNEVEN SURFACES OR POTHOLES I FEEL VERY UNSAFE AND DANGEROUS WHENEVER I HIT UNEVEN SURFACES OR POTHOLES BECAUSE I FEEL I AM LOSING CONTROL OVER MY OWN CAR, ESPECIALLY SINCE I AM IN LOS ANGELES WHERE ROADS ARE NOT THAT GREAT CONDITION. I ALMOST HIT PEOPLE SEVERAL TIMES BECAUSE THE BRAKE AND HIT SEVERAL CARS WHEN I WAS BRAKING.... AND, THE BRAKE IS SO WEAK THAT IT DOESN'T HOLD THE CAR THAT WELL ON THE HILLS. IT GOES BACKWARD WHENEVER I STOP AT THE TRAFFIC LIGHT ON THE HILL AND DRIVING. I TRIED TO TALK TO THE DEALER WHO HELPED ME WITH PURCHASE, BUT HE MADE ME LOOK LIKE I AM A BAD/UNSAFE DRIVER WHO DOESN'T KNOW HOW TO DRIVE WELL. THE INCIDENT HAPPENED SHORTLY AFTER I PURCHASED THE VEHICLE, BUT I THOUGHT IT WAS REALLY MY FAULT TO NOT HANDLING THE "NEW" TECHNOLOGY CAR WELL. IT IS VERY REGRETFUL TO PURCHASE A VEHICLE LIKE THIS WITH SO MUCH MONEY. *TR

01/22/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/01/2009
Crash: No
Fire: No
Summary

ON ROUGH ROADS AND TERRAIN, THE 2010 PRIUS THAT I RECENTLY BOUGHT CONSISTENTLY DISPLAYS DEFECTIVE BEHAVIOR. WHEN I AM TRYING TO BRAKE, AND DURING BRAKING HIT A BUMP (ALWAYS DURING A SLOW BRAKE), THE CAR ACTUALLY SPEEDS UP. THIS HAS RESULTED IN MY CHANGING MY DRIVING HABITS TO BE FURTHER AWAY FROM CARS IN FRONT OF ME, ESPECIALLY ON BUMPY ROADS. HOWEVER, I AM VERY CONCERNED THAT AT SOME POINT I WON'T BE ABLE TO STOP THE VEHICLE PROPERLY WHEN EXPECTING THE CAR TO CONTINUE A SLOW BRAKE, AND INSTEAD IT HITS A BUMP AND DOES NOT BRAKE. I DON'T BELIEVE TOYOTA IS ADDRESSING THE DEFECT AT THIS TIME FROM REPORTS I HAVE READ. MY MOTHER (WITHOUT GOING INTO ANY DETAIL AFTER HAVING READ REPORTS) ASKED IF I HAD EXPERIENCED ANY ISSUES WITH MY PRIUS AND I TOLD HER OF THIS EXACT ISSUE PRIOR TO BEING AWARE OF MEDIA COVERAGE. *TR

01/21/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/21/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS. ON A NUMBER OF OCCASIONS IT FEELS AS THOUGH THIS VEHICLE HAS LOST BRAKING FORCE FOR A BRIEF PERIOD OF TIME (NO MORE THAN 1 SECOND) WHEN THE VEHICLE ENCOUNTERS AN UNEVEN ROAD SURFACE WHILE BRAKING. I BELIEVE THIS ONLY HAPPENS WHILE THE VEHICLE IS USING REGENERATIVE BREAKING. WHEN THIS HAPPENS THE VEHICLE FEELS LIKE IT'S LURCHING FORWARD BECAUSE THE BRAKING FORCE HAS BEEN REMOVED. ONCE I PRESS HARDER ON THE BRAKES TO FORCE THE FRICTION BRAKES TO APPLY, OR AFTER A BRIEF PERIOD OF TIME, THE CAR DOES CONTINUE TO SLOW DOWN. I HAVE NOT YET HAD AN ACCIDENT OF ANY KIND, BUT I CAN IMAGINE HOW ONE COULD HAPPEN BECAUSE OF THE INCREASED STOPPING DISTANCE. *TR

01/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL*THE CONTACT HAS 2010 TOYOTA PRIUS. THE CONTACT WAS ENGAGING THE BRAKE PEDAL WHILE DRIVING 15 MPH INTO A POT HOLE. ONCE THE CONTACT DROVE INTO THE POT HOLE THE BRAKES RELEASED AND SHE WAS FORCED TO PUMP THE BRAKES IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD SCREECHING NOISE AS WELL. THE FAILURE MILEAGE WAS 600. THE CURRENT MILEAGE WAS 5,600. *CN UPDATED 02/17/10

01/21/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 01/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

THREE TIMES, TWICE WITH ME AND ONCE WITH MY WIFE, THE AUTOMOBILE ACCELERATED DURING BRAKING. THE ACCELERATION (OR LOSS OF BRAKES, IT'S HARD TO TELL) LASTED FOR ONLY A SECOND, BUT ENOUGH WHERE I HAD TO PRESS THE BRAKES WITH FORCE TO COME TO MY INTENDED STOP. I COULD HAVE EASILY ENDED UP IN THE MIDDLE OF THE INTERSECTION. *TR

01/21/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

WHEN I HIT PARTICULAR INTERSECTIONS OR WHEN THE GROUND IS COVERED WITH ICE OR SNOW, MY BRAKES WILL BEGIN TO SLOW DOWN THE VEHICLE. BUT THEN THEY FAIL. I LOSE CONTROL OF MY VEHICLE. I HAVE TO RE-PUSH THE BRAKE PEDAL FOR IT TO ACTUALLY BRAKE. IT IS SCARY AND DANGEROUS BECAUSE I HAVE NO CONTROL OVER MY CAR WHEN THE BRAKES ARE OUT AND ONE OF THESE TIMES IT IS GOING TO CAUSE AN ACCIDENT. SINCE I PURCHASED THE CAR BRAND NEW IN JULY, IT HAS HAPPENED TO ME OVER 10 TIMES. I ONLY HAVE 5300 MILES ON MY CAR. I'M NOT SURE WHAT I CAN DO TO CORRECT THE PROBLEM. *TR

01/19/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN 10 MPH OVER A BUMP IN THE ROAD HE LOST THE BRAKING POWER AND THE VEHICLE SURGED. THE DEALER HAS NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 2,800. UPDATED 02/19/10. *LJ

01/19/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A1******
Summary

THERE ARE BRAKING ISSUES WITH MY 2010 TOYOTA PRIUS. 1) IN MULTIPLE INSTANCES, PERHAPS 12 TIMES, WHEN BRAKING IN SNOWY CONDITIONS, THERE IS A MOMENT WHERE THE BRAKES APPEAR TO BE INACTIVE. PRESSING MUCH HARDER BRINGS THE BRAKES BACK ON LINE. I HAVE DRIVEN FOR 40 YEARS, IN DOZENS OF CARS AND NEVER FOUND THIS. THE SITUATION IS COUNTER-INTUITIVE, BECAUSE I DO NOT WANT TO JAM ON THE BRAKES IN SLIPPERY CONDITIONS FOR OBVIOUS REASONS. 2) IN 3-4 INSTANCES WHEN BRAKING AND GOING OVER A POTHOLE OR LARGER BUMP, THE SAME AS THE ABOVE OCCURS, THAT IS MOMENTARY LOSS OF BRAKING. AGAIN, PRESSING HARDER ALLEVIATES THE PROBLEM. *TR

01/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I KNEW SOMETHING WAS WRONG, EVEN BEFORE READING THE ONLINE COMPLAINTS ABOUT THE 2010 PRIUS AND ITS BRAKING PROBLEMS THAT ECHOED MY SUSPICIONS---- WHEN SOMETIMES BRAKING OVER A POTHOLE OR RAILROAD TRACKS OR ICE OR ANY KIND OF BUMP, THERE IS A SURGE OF ACCELERATION. TO THE EXTENT THAT ONE TIME MY 15 YEAR OLD DAUGHTER SAID, 'WHAT WAS THAT?" I'D DRIVEN A SAAB 93 FOR 130,000 MILES BEFORE WE RECENTLY BOUGHT THE PRIUS--I NEVER FELT ANYTHING LIKE THIS BEFORE. *TR

01/17/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TOYOTA PRIUS 2010- CAR SURGED WHILE BRAKING TO A HALT. IT FELT AS THOUGH I HAD SUDDENLY LOST BRAKING POWER FOR A FEW MOMENTS, LIKE I HAD HIT AN ICE PATCH. BUT THE ROAD SURFACE WAS DRY. THIS WAS THE SECOND TIME IT HAPPENED TO ME, THE FIRST ABOUT A WEEK OR 10 DAYS AGO. CAR WAS PURCHASED ON 1/4, DELIVERED ON 1/8/2010. THE PROBLEM IS NOT REPRODUCIBLE, BUT BOTH TIMES THE CAR WAS MOVING AT RELATIVELY LOW SPEED (10 MPH OR LESS). *TR

01/16/2010
Components: POWER TRAIN,STRUCTURE
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A1******
Summary

I OWN A 2010 PRIUS WITH APPROXIMATELY 8,400 MILES ON IT. I HAVE ONLY RECENTLY BEGAN TO EXPERIENCE PROBLEMS THAT HAVE BEEN REPORTED BEFORE BY OTHERS. WHEN DRIVING OVER SOME EXTREMELY ROUGH SPOTS, THE CAR ACCELERATES BY ITSELF. IT FEELS LIKE THE BRAKE PEDAL BECOMES AN ACCELERATOR. MY EXPERIENCE IS THAT IT ONLY LASTS ABOUT 2 OR 3 SECONDS BUT IS VERY OBVIOUS. ALSO, I WOULD LIKE TO SAY THAT I HAVE OWNED A SIENNA, CAMRY, AVALON AND A 2005 PRIUS PRIOR TO PURCHASING MY PRESENT 2010 PRIUS. THIS 2010 PRIUS HAS MORE SQUEAKS, RATTLES AND STRESS NOISES THAN ALL OF MY OTHER TOYOTA PRODUCTS COMBINED. FOR THE LAST 13 YEARS, I HAVE DRIVEN ONLY TOYOTA'S ., BUT HAVE BECOME DISILLUSIONED WITH THIS CAR. THE ROAD NOISE IS EXCESSIVE AND THE MPG SHOWN ON THE DISPLAY SHOWS 2-3 MPG MORE THAN ACTUAL MPG. IF I COULD TRADE THIS CAR IN FOR NEAR THE AMOUNT I PAID FOR IT. I WOULD DO IT TOMORROW. THOUGH IT IS ONLY MY OPINION, I FEEL THAT THE QUALITY OF TOYOTA PRODUCTS HAS DECREASED DRAMATICALLY DURING RECENT YEARS. THIS IS ALSO SUPPORTED BY THE EXCESSIVE NUMBER OF RECALLS DURING RECENT YEARS. *TR

01/15/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/30/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING 45 MPH AND ATTEMPTING TO ENGAGE THE BRAKE PEDAL IT EXTENDED TO THE FLOOR; HOWEVER, WITHIN A FEW SECONDS THE BRAKE WOULD RESPOND. SHE EXPERIENCED THE BRAKE FAILURE THREE TIMES; DURING THE SECOND FAILURE THE BRAKES DIDN'T RESPOND AND SHE COLLIDED INTO A VEHICLE AND INJURED HER NECK. SHE HAS NOT TAKEN THE VEHICLE TO THE DEALER SINCE THE FAILURE OCCURRED ONLY WHEN SHE HIT A BUMP IN THE ROAD. SHE WILL TAKE THE VEHICLE TO THE DEALER TO BE DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000. UPDATED 03/09/10. *LJ THE CONSUMER STATED SHE EXPERIENCED BRAKE PROBLEMS WITH HER VEHICLE TWICE WHILE SLOWING DOWN TO COME TO A STOP OR TO MAKE A TURN. THE CONSUMER STATED SHE FELT A RELEASE OF THE BRAKES AND A SURGE AFTER HITTING A POT HOLE IN THE ROAD. TWO AGO, WHILE DRIVING, SHE HIT A BUMP IN THE ROAD AND SHE FELT THE SAME ACCELERATION, LIKE THE GAS PEDAL WAS APPLIED, BUT SHE WAS BRAKING AT THE TIME. THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE WAS REAR-ENDED. SHE WAS AT A STOP WITH HER FOOT ON THE BRAKE. THE CONSUMER STATED WHEN SHE WAS HIT, SHE WAS PUSHED FORWARD AND HIT THE VEHICLE IN FRONT OF HER. UPDATED 05/13/10

01/14/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

WHEN MY VEHICLE IS FIRST STARTED IN THE MORNING THE BRAKES GRAB SUDDENLY. THIS OCCURS AT LEAST TWICE A WEEK. I HAVE OWNED THE NEW CAR FOR 1.5 MONTHS. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER. *TR

01/13/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

MY 2010 TOYOTA PRIUS LURCHES FORWARD WHEN BRAKING WHEN I HIT AN UNEVEN SURFACE, LIKE A POTHOLE, INDENT/CREVICE IN ROAD, OR OTHER TYPE OF UNEVEN SURFACE. THERE IS A LOSS OF BRAKING FOR APPROXIMATELY 1 SECOND AND YOU INSTINCTIVELY HIT THE BRAKE AGAIN TO REGAIN BRAKING. IT IS AS IF THE CAR ACCELERATES FOR A SPLIT SECOND AND YOU LOSE CONTROL BEFORE YOU HIT THE BRAKE PEDAL AGAIN. IT SEEMS TO HAPPEN WHEN I AM BRAKING AT A SLOWER SPEED AND COMING TO A STOP. THIS PROBLEM HAS OCCURRED MULTIPLE TIMES (APPROXIMATELY 12) SINCE I PURCHASED AND RECEIVED MY PRIUS IN SEPTEMBER 2009. NO ACCIDENTS HAVE OCCURRED THUS FAR BECAUSE OF THIS PROBLEM., BUT I AM VERY CONCERNED ABOUT THIS PROBLEM AND MY/OTHERS SAFETY. I REPORTED THIS PROBLEM TO THE TOYOTA DEALERSHIP I PURCHASED MY CAR FROM IN OCTOBER 2009. THEY PERFORMED A HEALTH CHECK ON THE CAR TO MAKE SURE EVERYTHING WAS OPERATING FINE AND REPORTED THAT IT WAS, AND TOLD ME TO BRING THE CAR BACK IN IF THE PROBLEM CONTINUED. I WENT INTO THE DEALERSHIP TO TALK TO SOMEONE ON 1/13/10 TO AGAIN DISCUSS THE PROBLEM. THE DEALERSHIP REPRESENTATIVE SAID THEY HE IS AWARE OF REPORTS OF THE PROBLEM AND WILL GET BACK TO ME WITH ANY NEW INFORMATION. *TR

01/13/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 PRIUS HAS JERKY BRAKES! WHEN BACKING DOWN A SLOPE LIKE OUR DRIVEWAY WITH MY FOOT ON THE BRAKE OR WHEN GOING DOWN A SMALL INCLINE WITH MY FOOT ON THE BRAKE, THE CAR OFTEN JERKS. BASICALLY, AS I START TO BACK UP IT WILL JERK AND THEN THE CAR STOPS AND THEN IT RELEASES AGAIN AND THEN IN A FEW MORE INCHES IT JERKS AGAIN AND THEN RELEASES AND THEN JERKS AGAIN. IT DOES THIS GOING FORWARD TOO. IT DOESN'T HAPPEN EVERY TIME I DRIVE THE CAR BUT IT HAS HAPPENED MAYBE 20 TIMES OR SO IN THE PAST COUPLE MONTHS. MY CAR IS 6 MONTHS OLD WITH 3000 MILES AND THIS STARTED HAPPENING WITHIN THE FEW 100 MILES OF HAVING THE VEHICLE. *TR

01/13/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 01/13/2010
Crash: No
Fire: No
Summary

TODAY AT AROUND 220- PRIUS JUMPED OR .. LURCHED FORWARD AS I WAS BRAKING - I THINK ON BUENA VISTA - FRONT OF ST JOES - I HAD COME FROM PARTNERS CREDIT UNION - WAS GOING TO FREEWAY 134 - I WAS GOING SLOW MAYBE 20 MPH - CARS WERE COMING TO STOP AT STOPLIGHT BEFORE FREEWAY ON RAMP - AS I BRAKED GENTLY I HIT A METAL COVER ON GROUND - BUT INSTEAD OF STOPPING THE CAR LURCHED FORWARD - FORTUNATELY - THERE WAS AMPLE ROOM IN FRONT OF ME- I WAS GOING SLOW AND BRAKED EARLY - OTHERWISE I MIGHT HAVE HIT THE STOPPED CAR IN FRONT - MORE THAN JUST SLIPPING - LIKE WHEN BRAKING ON ICE.. THE CAR ACTUALLY JERKED FORWARD - EARLIER IN WEEK - I WAS BACKING OUT OF DRIVEWAY AT HOUSE - AND AS I WAS BACKING UP AND BRAKING THE BRAKES WERE REAL JERKY - HARD - OVER - RESPONSIVE - THEN WHEN I HIT THE ROAD - GOING FORWARD - BRAKES WENT BACK TO NORMAL. *TR

01/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: 4T1BF28B3YU******
Summary

BRAKING IRREGULARITY ON ICY SURFACES, VEHICLE FEELS LIKE REAR WHEELS SKID 4-8 FEET THEN ALL WHEELS GRAB WHEN NORMAL BRAKING FOR A STOP SIGN. ENOUGH DECELERATION TO HAVE SEATBELT GRAB AND DOG PROJECTED INTO FRONT SEAT AREA FROM REAR CARGO PLATFORM. SAME FEELING AS IF BRAKES WERE LOCKED UP WHILE MOVING ON SOLID ICE AND THE SURFACE CHANGED TO DRY ROAD. *TR

01/11/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH AND APPLYING THE BRAKE PEDAL, THE VEHICLE WOULD NOT RESPOND. SHE FELT THE VEHICLE ACCELERATING WHILE ATTEMPTING TO BRAKE. ON ONE OCCASION, WHILE DEPRESSING THE BRAKE PEDAL ON A HILL, THE VEHICLE ACCELERATED DOWN THE HILL. THIS OCCURRED ON SEVERAL OCCASIONS. THE DEALER WAS CONTACTED AND ADVISED BRINGING THE VEHICLE IN FOR A DIAGNOSTIC TEST. NO REPAIRS WERE MADE TO DATE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 67,000. UPDATED 04/01/10 *BF THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE, IT DIDN'T ENGAGE AND THE VEHICLE MOMENTARILY SURGED FORWARD BEFORE THE BRAKE FINALLY ENGAGED. UPDATED 07/06/10.*JB

01/10/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

THERE APPEARS TO BE A PROBLEM WITH THE BRAKES ON MY 2010 PRIUS. THERE IS A SUDDEN LOSS OF BRAKING FORCE IF I APPLY THE BRAKES WHILE ROLLING OVER UNEVEN PAVEMENT. WHEN IT FIRST OCCURRED, IT WAS ON SNOW. ONCE I SAILED INTO THE INTERSECTION. THE SECOND TIME, I ALMOST REAR ENDED THE CAR IN FRONT OF ME. I WENT HOME AND THEN DROVE MY WIFE'S ACURA IN THE SAME SNOWY CONDITIONS AT THE SAME INTERSECTIONS AND DIDN'T EXPERIENCE ANY PROBLEMS. I KNOW THE PROBLEM WASN'T DUE TO WEATHER CONDITIONS. I HAVE SINCE THEN BEEN ABLE TO REPRODUCE IT IN DRY CONDITIONS. THE COMMON CONDITION IS BRAKING OVER UNEVEN SURFACES. SOME PEOPLE HAVE SAID THAT IT FEELS LIKE SUDDEN SURGE OF ACCELERATION. THE GASOLINE ENGINE ISN'T (USUALLY) ON WHILE THE CAR IS BRAKING. THE SURGE ISN'T DUE TO THE ELECTRIC MOTOR MALFUNCTIONING BECAUSE ON SMOOTH SURFACES, IT BEHAVES AS EXPECTED. I BELIEVE WHAT THEY FEEL IS A LOSS OF BRAKING POWER WHICH MAKES THE CAR FEEL LIKE IT IS ACCELERATING. SOME PEOPLE HAVE BEEN TOLD THAT THIS IS NORMAL ABS BEHAVIOR. I'VE OWNED SEVERAL CARS WITH ABS AND THIS IS NOT THE SAME NOR WHAT I WOULD CONSIDER 'NORMAL' BEHAVIOR. IT COULD BE A COMBINATION OF THE UNEVEN SURFACE WITH ABS, REGENERATIVE BRAKES, FRICTION BRAKES, SUSPENSION SPRING RATE AND TIRES. WHILE NORMAL ABS WILL EXHIBIT LESS BRAKING FORCE AND LONGER DISTANCES TO STOP WHEN IT IS ENGAGED, IT ISN'T THE SAME AS THIS CONDITION. OR AT LEAST IT SHOULDN'T BE THIS TOUCHY TO ENGAGE. WHEN IT HAPPENS, IT IS RATHER ALARMING. I REALLY LIKE THIS CAR. I THINK IT IS A GREAT PIECE OF AUTOMOTIVE TECHNOLOGY. HOWEVER THIS NEEDS TO BE ADDRESSED. I CAN'T ACCEPT IT BEING A NORMAL QUIRK OF THE CAR. I TRAVEL WITH MY WIFE AND YOUNG KIDS IN THIS CAR. IF I CAN'T BE MADE TO FEEL SAFE IN THE CAR, I WILL BE TRADING IT IN SOONER THAN EXPECTED. *TR

01/08/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/20/2009
Crash: Yes
Fire: No
Summary

BOUGHT NEW CAR LESS THAN 10 DAYS. DROVE 10-15 MPH IN DOWNTOWN LA FOLLOWING A CAR. THOUGHT IT WAS ME SINCE CAR WAS NEW BUT I STEP ON BRAKE BUT IT DIDN'T RESPOND QUICKLY ENOUGH..RESULT...REARENDED ANOTHER VEHICLE. HEAD SIMILAR COMPLAINTS FROM WIFE'S COWORKERS ABOUT PRIUS BRAKE RESPONSES SO I THOUGHT I SHOULD FILE COMPLAINT. LOVE THE CAR BUT BRAKE NEEDS TO BE FIXED IF DEFECTED. LOST $500 IN INSURANCE DEDUCTIBLE. FOR ALL I KNOW, IT MAY HAVE BEEN PRIUS DEFECTED BRAKES. $2000 APPROX. DAMAGES TO PRIUS. *TR

01/07/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/20/2009
Crash: No
Fire: No
Summary

OCCURRING SEVERAL TIMES SINCE PURCHASE IN OCTOBER 2009, I EXPERIENCED A SLIGHT BURST OF ACCELERATION WHEN HITTING A POTHOLE OR SIZEABLE BUMP IN THE ROAD. DURING AN EXIT ONTO A HIGHWAY ACCESS ROAD (20-30 MPH) AND A SLOWING FOR A 90 DEGREE TURN (10-20 MPH) THE CAR EITHER DISENGAGED THE BRAKES OR ACCELERATED CAUSING A VERY BRIEF AND UNEXPECTED LURCH FORWARD. AFTER PASSING THE ROAD IMPERFECTION NORMAL BREAKING RETURNS. COMPARING THIS EXPERIENCE TO OTHER COMPLAINTS FILED, I BELIEVE MY PROBLEM IS THE SAME AND POSES A POTENTIAL DANGER TO BOTH THE DRIVER AND TRAFFIC AROUND THE CAR. *TR

01/06/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/17/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A5******
Summary

WHILE COMING TO A STOP AT A RED LIGHT , I APPLIED MY BRAKES AND AT THE SAME TIME , WENT OVER A SMALL POT HOLE. IT SEEMED TO ME LIKE THE CAR SPED UP. IT ONLY HAPPENED FOR A SPLIT SECOND BUT THAT SECOND COULD MEAN THE DIFFERENCE BETWEEN HITTING SOMEONE AND MISSING. THIS HAS HAPPENED TWICE TO ME AND I DO THINK IT IS A VERY DANGEROUS SITUATION. I HAVE BEEN TOLD THIS IS BY DESIGN BUT IF IT IS ,IT IS A POOR DESIGN. *TR

01/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 01/03/2010
Crash: No
Fire: No
Summary

I HAVE NOTICED THE BRAKES IN OUR 2010 PRIUS ARE NOT AS EFFECTIVE AS SLOWING THE CAR AS THEY WERE IN OUR 2004 PRIUS. ON JANUARY 3 I WAS EXITING THE HIGHWAY. AS I WAS ABOUT TO LEAVE THE HIGHWAY WHILE BRAKING I ENCOUNTERED A SLIGHT BUMP IN THE PAVEMENT. I NOTICED THAT WHEN THIS OCCURRED THE BRAKING EFFECTIVENESS DROPPED SUBSTANTIALLY, TO THE POINT WHERE THE CAR FELT AS THOUGH THERE WERE NO BRAKES BEING APPLIED. AS SOON AS THE BUMP WAS GONE THE BRAKING EFFECTIVENESS RETURNED. *TR

01/05/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/19/2009
Crash: No
Fire: No
Summary

BRAKES TEMPORARILY DISENGAGE DURING BRAKING IF CAN HITS A BUMP OR POTHOLE IN THE ROAD. IT IS ONLY A MOMENTARY INSTANCES BEFORE THE BRAKES RE-ENGAGE, BUT IT GIVES THE FEELING OF ACCELERATING. IT HAS HAPPEND TO ME ABOUT A HALF DOZEN TIMES SINCE PURCHASING THE CAR (2010 TOYOTA PRIUS) IN AUGUST 2009. LUCKILY NO CARS OR PEDESTRIANS WERE IN FRONT OF ME WHEN THIS PROBLEM OCCURRED. *TR

01/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/01/2009
Crash: No
Fire: No
Summary

ON NUMEROUS OCCASIONS THE CAR SEEMS TO SURGE WHEN SLOWING DOWN TO STOP AT AN ONCOMING INTERSECTION, STOP LIGHT, OR STOP SIGN. THIS ONLY OCCURS IF THE CAR COMES TO A POT HOLE OR "WASHBOARD" SURFACE IN THE ROAD WHILE IN THE PROCESS OF NORMAL BRAKING. I DON'T BELIEVE THE TRACTION CONTROL IS RESPONSIBLE BECAUSE THE TRACTION LIGHT DOES NOT COME ON WHEN THIS HAPPENS. IT ALSO DOES NOT SEEM TO HAVE ANYTHING TO DO WITH THE ABS BECAUSE THE CAR SEEMS TO SURGE FOR ABOUT A SECOND DUE TO THE TIRE OR TIRES LOOSING TRACTION FOR A SPLIT SECOND. I HAVE DUPLICATED THIS EVENT MULTIPLE TIMES IN THE SAME AREA AND HAVE LEARNED TO ANTICIPATE IT WHEN DRIVING THIS ROUTE. HOWEVER, WHEN IT HAPPENS UNEXPECTEDLY, IT CERTAINLY GETS YOUR ATTENTION. *TR

01/04/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 01/01/2010
Crash: No
Fire: No
Summary

SOMETIMES WHEN GOING IN TO REVERSE THE BRAKES GRAB AGGRESSIVE RESULTING IN A JERKING MOTION. *TR

01/04/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

OUR 2010 PRIUS UNEXPECTEDLY LURCHES WHEN BRAKING. THIS OCCURS WHEN IT HITS A POT HOLE OR WHEN THE SURFACE IS SLICK / SLIPPERY. IT DOES IT EVERY TIME A CERTAIN POTHOLE IS HIT - THAT IS, WE CAN REPRODUCE THE LURCHING. THIS LURCHING, WHICH FEELS LIKE AN UNEXPECTED ACCELERATION, SIGNIFICANTLY AND UNEXPECTEDLY INCREASES THE STOPPING DISTANCE. THIS HAS ALMOST RESULTED IN THE PRIUS STRIKING THE CAR IN FRONT OF IT. IT MAKES IT IMPOSSIBLE TO SAFELY JUDGE YOUR BRAKING DISTANCE IN ORDER TO COME TO A SAFE STOP BECAUSE YOU NEVER KNOW WHEN THIS PHENOMENON WILL OCCUR. THIS ALSO PUTS PEDESTRIANS IN THE CROSS WALK AT RISK, SINCE THE ABILITY TO STOP ACCURATELY IS AFFECTED. WE HAVE TAKEN THE CAR TO THE DEALER TWICE. THEY ARE ABLE TO REPRODUCE THE PHENOMENA. HOWEVER, THEY SAY THAT THE CAR TESTS OUT "WITHIN SPECIFICATIONS", THAT THERE IS NOTHING WRONG WITH THE VEHICLE, THAT IT IS JUST THE WAY IT IS MADE, AND THAT WE JUST HAVE TO GET USED TO IT. THEY SAY THERE IS NOTHING TO FIX OR REPAIR. THEY TOOK ANOTHER 2010 PRIUS OFF OF THEIR LOT AND RAN IT OVER THE SAME POT HOLE AND IT HAD THE SAME PROBLEM. AN ARTICLE BY PAUL A. EISENSTEIN, MSNBC.COM CONTRIBUTOR, UPDATED 7:29 A.M. ET, TUES., DEC. 29, 2009 DESCRIBES EXACTLY THE PROBLEM WE ARE HAVING, AND IT SEEMS TO BE RELATED TO THE BRAKING SYSTEM. THIS DOES NOT SEEM TO BE A PROBLEM WITH ONLY MY VEHICLE - IT APPEARS TO BE A FLEET-WIDE PROBLEM. HAVING THE BRAKES CUT OUT UNEXPECTEDLY IS A MAJOR SAFETY CONCERN. WE DO NOT FEEL SAFE DRIVING THE VEHICLE. *TR

01/04/2010
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

2010 PRIUS ACCELERATION SURGE - WHEN I DRIVE OVER A SEWER COVER OR ANY SIMILAR INDENTATIONS IN THE ROADWAY THE VEHICLE SURGES FORWARD IN AN AGGRESSIVE MANNER. I NEED TO APPLY THE BRAKES OR STEER TO AVOID ANY OBJECT IN THE PATH OF THE VEHICLE. IT IS VERY UNSETTLING AND DANGEROUS SINCE THE SURGE IS STRONG AND UNPREDICTABLE. *TR

01/03/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

I AM WRITING IN RESPONSE TO AN ARTICLE I READ ON MSNBC.COM WHERE PEOPLE MENTION A PROBLEM OF WHICH I HAVE EXPERIENCED THE SAME THING. I HAVE OWNED A 2010 TOYOTA PRIUS FOR 2 MONTHS/5,000 MILES. ON NUMEROUS OCCASIONS, I CAN FEEL THE BRAKES SLIP. TO BE MORE EXACT, IT FEELS AS THOUGH, WHEN I APPLY THE BRAKES, THE CAR LURCHES FORWARD AND THEN BEGINS BRAKING. THERE IS A SPECIFIC SITUATION NEAR MY HOUSE WHERE THIS CONSISTENTLY HAPPENS. IT IS WHEN I AM COMING DOWN A STEEP HILL, AND I APPLY THE BRAKES TO PREPARE FOR A RIGHT TURN, THE CAR PERFORMS AS I MENTIONED BEFORE. IT LURCHES, AND THEN BEGINS BRAKING. *TR

01/03/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 10/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

I OWN A 2010 TOYOTA PRIUS II. I HAVE EXPERIENCED A FEELING THAT, WHILE BRAKING HITTING A BUMP OR POTHOLE, THE BRAKES COMPLETELY RELEASE FOR ABOUT 1 SECOND. THIS CAN BE QUITE ALARMING IF ANOTHER VEHICLE IS IN FRONT OF YOU OR WORSE, PEDESTRIANS ARE CROSSING IN YOUR PATH. I'VE BEEN AN EMPLOYEE OF GENERAL MOTORS FOR 25 YEARS AND WORKED IN A DEPARTMENT THAT MADE ANTI LOCK BRAKES FOR 8 OF THOSE YEARS. THIS IS NOT A NORMAL FUNCTION OF THAT FEATURE BY ANY MANUFACTURER. OTHERWISE MY PRIUS IS A TECHNOLOGICAL TOUR DE FORCE EXCEPT SOME DASH BUZZING AND RATTLING. *TR

01/02/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

ONCE, WHEN TRANSITIONED FROM SMOOTH TO UNEVEN SURFACES DURING A PARKING OPERATION ON UNEVEN, DOWNHILL PAVEMENT, I EXPERIENCED A LACK OF BRAKE PEDAL PRESSURE. I DO NOT RECALL ANY CHANGE OF ACCELERATION, SIMPLY THE LOSS OF BRAKE PEDAL PRESSURE FOR A VERY BRIEF TIME, PERHAPS FOR A SECOND. IT SURPRISED AND SHOCKED ME TO A FAIR DEGREE AS I THOUGHT, AT THE TIME, THAT MY BRAKES HAD FAILED. BY PRESSING HARDER THE BRAKE PEDAL PRESSURE RETURNED AND I WAS ABLE TO STOP THE CAR NORMALLY. I NOW TAKE INTO CONSIDERATION THE PAVEMENT SURFACE CONDITION WHEN APPLYING MY BRAKES AS I FEEL THE CAR'S BRAKING SYSTEM IS PECULIARLY SENSITIVE TO UNEVEN PAVEMENT SURFACES. *TR

01/02/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

BRAKES DID NOT APPEAR TO HOLD CAR WHEN APPLIED AS CAR WENT OVER A BUMP IN THE PAVEMENT. SEEMED LIKE THE CAR BRIEFLY ACCELERATED BUT THEN BRAKING DID RETURN AND SLOWED CAR PROPERLY. MOMENTARY APPARENT LOSS OF BRAKING CONTROL WAS FRIGHTENING. *TR

01/01/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A 2010 TOYOTA PRIUS. WHILE DRIVING BEHIND A CAR ON 17TH STREET IN MANHATTAN THE CAR IN FRONT BRAKED COMING TO A LIGHT I IN TURN HIT THE BRAKES AND HIT A POT HOLE AT THE SAME TIME, THE CAR'S BRAKES SEEMED TO JUMP OR RELEASE AND I HAD TO PUSH DOWN IN A PANIC TO TRY AND CONTROL THE CAR, I MISSED SLAMMING INTO THE CAR IN FRONT BY INCHES. *TR

01/01/2010
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/29/2007
Crash: No
Fire: No
Summary

WHEN I BRAKE IT SOMETIMES SEEMS THAT THE CAR JOLTS FORWARD FOR A SHORT WHILE, BEFORE I REAPPLY THE BRAKES. *TR

12/31/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

SOMETHING WEIRD HAPPENS WHEN I AM BRAKING. AS I AM SLOWING AND BRAKING EVENLY, THERE IS A VERY BRIEF SURGE LIKE I HIT THE ACCELERATOR, BUT MY FOOT IS NO WHERE NEAR THE ACCELERATOR. IT FEELS LIKE THE BRAKES ARE NOT WORKING AT ALL FOR A BRIEF MOMENT. IT SEEMS TO HAPPEN WHEN I HIT A BUMP, BUT IT CAN ALSO HAPPEN FOR NO APPARENT REASON. IT HAS HAPPENED ABOUT 5 TIMES NOW AND IT SEEMS TO BE INCREASING IN FREQUENCY. IT ALSO HAPPENED ONCE WHEN MY BOYFRIEND WAS DRIVING IT. *TR

12/31/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Summary

I HAVE A 2010 PRIUS. I HAVE NOTICED THAT WHEN I GO OVER UNEVEN GROUND (LIKE POTHOLES OR BUMPS) OR SLICK SURFACES (ESPECIALLY TRAIN TRACKS AND SEWER COVERS) MY BRAKES DON'T SEEM TO WORK. IT FEELS LIKE I AM NOT IN CONTROL OF MY CAR, AND FOR 2-3 SECONDS THE CAR IS NOT BRAKING EVEN THOUGH MY FOOT IS PRESSING ON THE BRAKE. *TR

12/31/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/22/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

IN MY 2010 TOYOTA PRIUS, AS I'M BRAKING ON A ROUGH SURFACE, IT FEELS AS THOUGH THE CAR ACCELERATES FOR A SPLIT SECOND. IT HAPPENED MOST RECENTLY ON 12/22 AS I WAS COMING TO A STOPLIGHT ON A ROAD WITH PATCHES OF SNOW/ICE DEBRIS IN CAMBRIDGE, MA. IT HAS OCCURRED MAYBE 5 TIMES SINCE I BOUGHT THE CAR IN AUGUST, AND AT FIRST I THOUGHT I WAS JUST IMAGINING IT. WHEN IT HAPPENS, MY HEART RACES AND I PRESS THE BRAKE HARDER, WHICH SEEMS TO MAKE IT ENGAGE. THE END RESULT IS THAT THE STOPPING DISTANCE IS LONGER THAN IT SHOULD BE, AND IT'S DEFINITELY SCARY. I TOOK THE CAR INTO THE DEALERSHIP ON WEDNESDAY, DECEMBER 23RD TO HAVE IT CHECKED OUT. THE CAR WAS APPROVED AS FUNCTIONING AS NORMAL, WITH A WRITE-UP SAYING THE MASTER MECHANIC LOOKED AT IT, TOOK IT FOR A DRIVE ON A BUMPY SURFACE, AND CLEARED IT AS FINE. THE CLIENT SERVICES MANAGER EXPLAINED THAT I JUST NEEDED TO GET USED TO THE SENSATION WHEN THE ABS KICKS IN. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS, 4500 MILES WHILE BRAKING, THE CAR HIT A SET OF FLUSH RAILROAD TRACKS. THE BUMP OF THE TRACKS CAUSED THE BRAKING SYSTEM TO FEEL LIKE IT STOPPED WORKING, AND I HAD TO RE-PUMP THE BRAKES TO GET BRAKING TO RE-ENGAGE. THE CAR HAS HAD A COUPLE MORE SIMILAR EPISODES OF THE BRAKES SEEMING TO DIS-ENGAGE. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 12/22/2009
Crash: No
Fire: No
Summary

I HAVE A NEW TOYOTA PRIUS 2010 AND HAVE EXPERIENCED THE LOSS OF BRAKING COMBINED WITH A SIMULTANEOUS ACCELERATION ABOUT 4 TIMES NOW. IT IS INCREDIBLY SCARY. I HAVE NEVER HAD THIS HAPPEN ON ANY OTHER CAR THAT I'VE DRIVEN. IT HAPPENS WHEN I HIT A BUMP IN THE REAR. I NOW SEE THAT MANY PEOPLE ARE EXPERIENCING THIS AS I SAW AN ARTICLE ON MSNBC.MSN.COM. I NOW SEE THAT OTHERS ARE EXPERIENCING THE SAME PROBLEM. THIS HAS TO BE INVESTIGATED. THE LAST TIME IT HAPPENED I WAS FACING A CLIFF AND HAD THE CAR NOT STOPPED, MY DAUGHTER AND I WOULD HAVE GONE OFF THE CLIFF AND PROBABLY WOULD HAVE PERISHED. THIS IS ASKING FOR ACCIDENTS TO HAPPEN AND SOMETHING MUST BE DONE TO FIX THIS PROBLEM. THERE ARE WAY TOO MANY OF THESE CARS ON THE ROAD. I DO NOT HAVE THE WIN NUMBER ON HAND, BUT WILL ADD IT TOMORROW. THIS HAS OCCURRED APPROX 4 TIMES AND THE CAR ACCELERATES AT THE SAME TIME I LOSE BRAKING CAPABILITIES. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 11/19/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

THE ROADS WERE COVERED WITH SNOW AND WERE QUITE SLIPPERY. I WAS COMING DOWN A HILL TO A STOP SIGN AT ABOUT 10 MPH. I HIT THE BRAKES LIGHTLY, THE ABS ENGAGED (I COULD HEAR/FEEL THE BRAKES PULSE), BUT THE CAR DIDN'T SLOW DOWN MUCH. I JAMMED ON THE BRAKES, THE ABS WAS STILL ENGAGED AND THE CAR FINALLY STOPPED IN THE MIDDLE OF THE INTERSECTION, AGAIN SLOWING DOWN VERY SLOWLY. IF IT HAD NOT BEEN A FOUR-WAY STOP, SOMEBODY WOULD HAVE HIT ME! I KEPT DRIVING AND THE SAME THING KEPT HAPPENING TO ME: I HIT THE BRAKES, THE ABS ENGAGED AND THE CAR STOPPED VERY SLOWLY. IN SOME CASES, IT FELT LIKE THE CAR EVEN ACCELERATED A LITTLE BIT BEFORE FINALLY (AND SLOWLY) COMING TO A STOP. I AM A MECHANICAL ENGINEER AND USED TO WORK FOR GENERAL MOTORS - I HAVE DRIVEN LOTS OF CARS - AND THIS HAS NEVER HAPPENED TO ME BEFORE. I IMMEDIATELY DROVE HOME AND DROVE MY 2002 HONDA CIVIC (WHICH DOES NOT HAVE ANTI-LOCK BRAKES) DOWN THE SAME ROAD. WHILE THE CAR DID SLIDE IN THE SNOW, IT STOPPED IN ABOUT ONE-THIRD THE DISTANCE OF MY PRIUS. THERE IS DEFINITELY SOMETHING THE MATTER WITH THE BRAKING SYSTEM AND/OR THE TRACTION CONTROL SYSTEM WHEN THE ABS ENGAGES. *TR

12/30/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/29/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

WHEN I BRAKE MY PRIUS WHERE THE SURFACE IS VERY ROUGH OR BROKEN, THE BRAKES SEEM TO ENGAGE INITIALLY BUT THEN RELEASE. I HAVE TO PRESS DOWN AGAIN VERY HARD TO GET THEM TO ENGAGE TO THE POINT OF STOPPING THE VEHICLE. YESTERDAY, FOR EXAMPLE, WHILE COMPLETING LONG SLOW BRAKING AT THE BOTTOM OF A STEEP HILL, I ENCOUNTERED SOME ROUGH PAVEMENT JUST BEFORE THE STOP SIGN AND SUDDENLY THE BRAKES SEEMED TO RELEASE. WHEN I FORCEFULLY PRESSED THEM AGAIN, THEY RE-ENGAGED AND STOPPED THE CAR, BUT NOT BEFORE IT HAD NOSED INTO THE INTERSECTION. *TR

12/30/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I HAVE OWNED A 2010 PRIUS FOR ABOUT A MONTH, AND HAVE DRIVEN JUST OVER 1000 MILES ON IT. THERE HAVE BEEN THREE SEPARATE INCIDENTS NOW WHERE MY BRAKES HAVE EXPERIENCED A SUDDEN FAILURE WHILE DECELERATING. EACH TIME OCCURRED RIGHT AFTER HITTING A POTHOLE OR A BUMP IN THE ROAD. PASSENGERS IN MY CAR HAVE REPORTED A FEELING OF THE BRAKES "CATCHING" OR "JERKING" WHILE DRIVING ON BUMPY ROADS. THE THREE INCIDENTS I HAVE MENTIONED WERE DURING WINTER AND DURING POSSIBLY ICY CONDITIONS. HOWEVER, I KNOW HOW TO OPERATE A VEHICLE ON ICE, AND I AM AWARE OF HOW ABS BRAKING FEELS. DURING EACH INCIDENT, I WOULD BE BRAKING SLOWLY, WITH PLENTY OF TIME, THEN HIT A BUMP, AND EXPERIENCE A FEELING OF SKIDDING WHILE THE BRAKES DISENGAGED FOR A FEW SECONDS. I ALMOST HIT A PEDESTRIAN AT A TOLL BOOTH, A CONCRETE DIVIDER DURING HIGHWAY DRIVING, AND ANOTHER MOTORIST AT A SUDDEN STOP CONDITION ALONG ANOTHER HIGHWAY. PLEASE INVESTIGATE THESE CARS. I CAN COMPENSATE MY DRIVING SKILLS TO ADJUST FOR ROAD CONDITIONS THAT I AM AWARE OF. IF ANY SUDDEN BRAKING IS REQUIRED, AND I HIT A POTHOLE AT THE RIGHT TIME, I WILL NOT BE ABLE TO STOP. *TR

12/30/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. DURING BRAKE APPLICATION WHILE MAKING A LEFT TURN ONTO A GRAVEL ROAD , THE VEHICLE SURGED FORWARD. IDENTICAL FAILURES OCCURRED THREE TIMES. THE DEALER WAS CONTACTED AND THEY STATED THAT THEY DID NOT HAVE ANY REPORTS OF THE FAILURE. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE FAILURE MILEAGE WAS 2800. THE CURRENT MILEAGE WAS 6000. UPDATED 01/29/10 *BF UPDATED 01/29/10.

12/30/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A1******
Summary

MY NEW 2010 PRIUS HAS A BRAKE PROBLEM. I HAVE OWNED THE CAR ABOUT 2 MONTHS, AND HAVE PUT ABOUT 3000 MILES ON IT. ON THREE OCCASIONS, I HAVE EXPERIENCED A SITUATION WHERE THE BRAKES SUDDENLY RELEASED, AND I HAD TO SLAM ON THE BRAKE PEDAL TO PREVENT AN ACCIDENT. TWO OF THE SITUATIONS HAPPENED WHEN I WAS COMING TO A STOP NEAR AN INTERSECTION (I WAS MOVING INTO A LEFT TURN LANE, AND SUDDENLY THE BRAKES RELEASED). THE THIRD TIME WAS WHILE EXITING A FREEWAY, WHEN I HIT A POTHOLE, AND I FELT THE BRAKE RELEASE. AFTER THE THIRD EXPERIENCE, I RECALLED THAT, PERHAPS, THE CAR RAN OVER A SMALL BUMP WHEN I WAS MOVING INTO THE LEFT TURN LANE, AND THAT MAY HAVE HELPED TRIGGER THE RELEASE OF THE BRAKE PEDAL. I TOOK THE CAR TO THE TOYOTA DEALER WHERE I PURCHASED IT, BUT THEY WERE UNABLE TO FIND ANYTHING WRONG. I SUBSEQUENTLY READ (VIA AN MSNBC NEWS STORY THAT CAME OUT ON DECEMBER 29, 2009, AND WHICH IS AVAILABLE AT THE LINK BELOW) THAT OTHERS ARE HAVING THE SAME PROBLEM THAT I EXPERIENCED. LINK TO THE NEWS STORY: HTTP://WWW.MSNBC.MSN.COM/ID/34611930/NS/BUSINESS-AUTOS/. *TR

12/30/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 12/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5A0******
Summary

I HAVE A 2010 TOYOTA PRIUS, WHEN I AM TRYING TO STOP AND HIT A POTHOLE, OR MANHOLE COVER OR THE STREETS ARE WET, THE CAR'S BRAKES WILL DISENGAGE TEMPORARILY. IT IS SCARY AND I'VE ALMOST HAD A FEW ACCIDENTS. PLEASE LOOK INTO THIS. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

ON NOV. 3, 2009, I PURCHASED A PRIUS IV 2010. ON NOV. 10 COMING TO RED LIGHT ON A DRY ROAD. BRAKES GENTLY APPLIED. RIGHT FRONT TIRE HIT A BUMP IN ROAD. CAR SLIGHTLY ACCELERATED BEFORE BRAKES KICKED IN. IT HAS HAPPENED A FEW MORE TIMES SINCE THEN. IN EACH CASE, THE ROAD WAS DRIVE. EVERY TIME WHEN BRAKES ARE APPLIED AND CAR THEN ROLLS OVER A BUMP OR HOLE IN PAVEMENT THIS ACCELERATION OCCURS. LAST TIME WAS ON DEC. 15. EAST HOUSTON IN NYC. COMING TO A LIGHT. BRAKES APPLIED. CAR WAS ALMOST AT A FULL STOP. TIRES TOUCHED ON GOOD SIZED FLAW IN THE PAVEMENT AND THE CAR SLIGHTLY SPED UP. I WAS REALLY FEARFUL THAT TIME THE PRIUS WAS GOING TO HIT THE CAR IN FRONT. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

I HAVE A 2010 TOYOTA PRIUS (PURCHASED IN OCTOBER 2009). I HAVE NOTICED ON SEVERAL OCCASIONS THE BRAKES MOMENTARILY DON'T WORK AFTER GOING OVER A BUMP. I FEEL A LOSE OF CONTROL OF THE CAR. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

1. APPLYING BRAKES NORMALLY, BUT DURING BRAKING HIT A BUMP, OR A SEAM IN THE ROAD, OR WET PAVEMENT, OR SMALL PATCH OF ICE. 2. ABS SYSTEM KICKS IN, HOWEVER APPEARS TO KICK IN TOO AGGRESSIVELY AND ALL BRAKING FORCE SEEMS TO DISAPPEAR WHILE CAR FEELS AS IF IT IS ACCELERATING. MAINTAINING BRAKE FORCE OR RE APPLYING BRAKE EVENTUALLY BRINGS CAR TO HALT. 3. NOTHING HAS BEEN DONE TO REMEDY THIS. NO WARNING LAMPS ARE LIT, ETC. I WILL CALL TOYOTA TOMORROW. HAVE OWNED CAR SINCE NEW, ABOUT 6 MONTHS, AND THIS SCENARIO HAS OCCURRED SEVERAL TIMES NOW. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I HAVE DRIVEN MY 2010 PRIUS (WHICH I BOUGHT NEW FROM LOCAL TOYOTA DEALER) SINCE JULY, 2009. I HAVE NOTICED ON SEVERAL OCCASIONS THAT WHEN THE CAR DRIVES OVER A BREAK IN THE PAVEMENT (POTHOLE, OR ROADWORK WHERE THE PAVEMENT HEIGHT DROPS), IT SUDDENLY FEELS "AIRBORNE," AND WILL NOT BRAKE OR SLOW DOWN FOR SEVERAL YARDS, NO MATTER WHAT I DO. I HAVE WORRIED ABOUT NOT BEING ABLE TO STOP AND HITTING A CAR OR A PEDESTRIAN FRONT OF ME, BUT SO FAR EACH TIME MY CAR HAS HAD THIS AIRBORNE-LIKE PROBLEM, I HAVE BEEN FAR ENOUGH AWAY FROM THE CAR OR PERSON IN FRONT OF ME TO STOP. OTHER PEOPLE DRIVING 2010 PRIUS CARS HAVE REPORTED HAVING THE SAME PROBLEM. TOYOTA SHOULD BE REQUIRED TO SOLVE THIS BRAKING ISSUE, AND RECALL THE 2010 PRIUS TO REPAIR THIS PROBLEM. *TR

12/30/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

CAR HIT BUMP OR POTHOLE ON THE FREEWAY, WHILE BRAKING, BRAKING POWER WAS SIGNIFICANTLY REDUCE FOR A SHORT PERIOD OF TIME. *TR

12/29/2009
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

EVENTS LEADING UP TO FAILURE: HITTING THE BRAKES AND HITTING A BUMP IN THE PAVEMENT OF THE ROAD AT THE SAME TIME. HOW OFTEN: ALL THE TIME, IF YOU ARE HITTING THE BRAKES, AND HITTING A BUMP AT THE SAME TIME. WHAT WAS DONE: NOTHING. TOYOTA CLAIMS NOTHING IS WRONG. *TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

2010 TOYOTA PRIUS BRAKE FAILURE. EVERYTIME WHILE BRAKING IF THERE IS A BUMP OR ON EVEN A SLIGHT BIT OF ICE ON 1 WHEEL ONLY, THE BRAKES WILL RELEASE COMPLETELY AND GO BACK TO ACCELERATING RATHER THAN BRAKING. IT HAPPENS WHEN I EXIT THE HIGHWAY AND THERE IS A CHANGE IN SURFACES FROM TAR TO CONCRETE. IT HAPPENS VERY OFTEN AND CAN HAPPEN ANYTIME. THIS OCCURS AT ANY SPEED FROM 10MPH UP AND I HAVE EXPERIENCED IT FROM 10MPH AND AS HIGH AS 55MPH. THE PROBLEM FIRST OCCURRED AROUND 500 MILES ON THE CAR AND I NOW HAVE OVER 8500 MILES. THIS STARTED IN AUGUST AROUND THE 15TH. I HAVE A 2007 HUMMER H3 AND I HAVE COMPARED THE BRAKING WITH THE SAME CONDITIONS AND SPEEDS AND THE PRIUS IS NOT RESPONDING CORRECTLY. THE HUMMER BRAKES EVEN WITH THE CHANGES. I HAVE ALSO COMPARED ON A 2006 VOLVO S60. THESE BRAKES ARE FAILING AND IT WILL EVENTUALLY RESULT IN A CRASH OR A PEDESTRIAN BEING STRUCK. THERE IS NO PULSING OF THE BREAKS THERE IS ONLY RELEASING FOR ICE OR FOR ANY SURFACE OTHER THAN PERFECT. THERE SHOULD BE SOME TYPE OF REPAIR OR RECALL IMMEDIATELY. I HAVE NOTICED THIS BUT THOUGHT IT WAS ONLY ME UNTIL I SAW THE MSNBC ARTICLE. I WILL NOT LET MY WIFE DRIVE THIS CAR SINCE SHE IS PREGNANT. IT IS NOT SAFE. WHILE SITTING AT TRAFFIC LIGHTS THE TRACTION CONTROL LIGHT KEEPS TURNING ON AND BLINKING AND WILL LOCK THE BRAKES UNTIL THE GAS PEDAL IS PRESSED. I HAVE NEVER HAD AN ANTI-LOCK OR ANY TYPE OF BREAKING ISSUE IN 15 YEARS OF DRIVING VARIOUS VEHICLES. *TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Summary

IT WAS SNOWING AND VERY SLIPPERY. I WAS SLOWING DOWN AND TURNING INTO MY DRIVEWAY WHEN SUDDENLY IT FELT LIKE I HAD NO BRAKES. THIS IS DIFFERENT FROM ABS WHICH HAD GONE OFF OCCASIONALLY DURING THE TRIP. AS A RESULT I ENDED UP HITTING A SNOW BANK AT THE END OF MY DRIVEWAY. *TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

COMING UP TO STOP SIGN, PERHAPS 25MPH, AT INTERSECTION OF SERVICE ROADS LEAVING WORKPLACE. CAR COMING (ALSO PROBABLY 25MPH) FROM THE LEFT. THERE WAS SOME LIGHT SNOW (NOT COVERING), BUT NOTHING UNUSUAL. APPLIED BRAKES TO STOP. BRAKES WORKED AT FIRST, BUT THEN SEEMED TO STOP WORKING FOR SEVERAL SECONDS, LEAVING MY WONDERING IF I WAS GOING TO GO THROUGH THE STOP SIGN AND HAVE A SLOW-SPEED COLLISION WITH THE CAR COMING FROM THE LEFT. LUCKILY THE BRAKES EVENTUALLY SEEMED TO GRAB, AND THE CAR ROLLED TO A STOP RIGHT AT THE INTERSECTION. *TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

THERE ARE TIMES THAT ON MY 2010 PRIUS THAT THE BRAKES SEEM TO FAIL. IF THERE IS ANYTHING IN THE ROAD (I.E RAISED LANE MARKERS, POTHOLES, RAISED CONCRETE) THAT THE TIRE ENGAGES IN DURING BRAKING, IT TAKES LONGER THAN IT SHOULD TO MAKE A SAFE STOP. ALSO, WHEN I PARK ON A SLIGHT INCLINE THERE SEEMS TO BE BRAKING ISSUES WHERE THE CAR 'JERKS' WHEN I AM IN REVERSE. THESE TWO ISSUES CONTINUE ON A REGULAR BASIS. *TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/05/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE EXPERIENCES POOR BRAKE FUNCTIONALITY DURING BRAKE APPLICATION. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE TECHNICIAN COULD NOT DUPLICATE THE FAILURE, SO HE COULD NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS 1,000.

12/29/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 07/10/2009
Crash: No
Fire: No
Summary

MY PRIUS STOPS BRAKING AND ALMOST FEELS LIKE IT IS ACCELERATING IF I APPLY THE BRAKE JUST AS I HIT A BUMP OR HOLE IN THE ROAD. THIS FEELS VERY DANGEROUS--IF I WERE NEEDING TO STOP SUDDENLY TO AVOID A POTENTIAL ACCIDENT AND MY BRAKES DID NOT WORK DUE TO A BUMP IN THE ROAD, IT COULD LEAD ME TO CRASH INTO THE OBJECT I'M TRYING TO AVOID. THIS HAS HAPPENED MULTIPLE TIMES IN THE MONTHS SINCE JUNE 09 IN WHICH I BOUGHT MY CAR.*TR

12/29/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/27/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE BRAKING, MY CAR HIT A BUMP AND IT FELT LIKE THERE WAS A SUDDEN SURGE OF ACCELERATION. I HAD TO PRESS THE BRAKES EXTRA HARD TO FEEL LIKE I REGAINED CONTROL OF THE CAR. THIS IS DEFINITELY A REPEATABLE PROBLEM, JUST DRIVE THE CAR OVER A POT-HOLE OR A BUMP WHILE YOU'RE BREAKING TO RECREATE THE CONDITION. *TR

12/29/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 08/15/2009
Crash: No
Fire: No
Summary

WHEN DRIVING MY NEW 2010 TOYOTA PRIUS III MODEL, I HAVE EXPERIENCED SUDDEN LOSS OF BRAKING WHEN THE CAR HITS A BUMP WHILE BRAKING. FOR EXAMPLE, WHEN APPROACHING A STOP SIGN, I PRESS DOWN ON THE BRAKES, AT WHICH POINT THE CAR BEGINS TO BRAKE, AND THEN THE CAR HITS A SMALL BUMP OR POTHOLE AND THE BRAKES LET UP SUDDENLY AND IT FEELS AS THOUGH I LOSE CONTROL OF THE CAR WHILE STILL APPROACHING THE INTERSECTION. I HAVE TO PRESS DOWN AGAIN HARD ON THE BRAKES IN ORDER TO STOP BEFORE GOING THROUGH THE STOP SIGN AFTER THE BRAKES FAILED ME. LUCKILY, EACH TIME IT HAS HAPPENED I HAVE BEEN ABLE TO STOP IN TIME, HOWEVER I HAVE TO BRAKE VERY HARD IN ORDER TO STOP AND IT IS NOT SMOOTH. THE DEALER HAS SO FAR IGNORED THE COMPLAINT AND HAS NOT REPAIRED OR REPLACED ANY PARTS. *TR

12/28/2009
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 12/28/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I HAVE A 2010 PRIUS WHICH I BOUGHT IN AUGUST 2009. ON SEVERAL OCCASIONS, APPROXIMATELY 8-10 TIMES, I HAVE BEEN BRAKING AT SLOWER SPEEDS WHEN COMING TO AN INTERSECTION. WHEN I PUT MY FOOT ON THE BRAKE AND THE CAR HAPPENS TO HIT A BUMP OR HOLE IN THE ROAD AND THE CAR NOTICEABLY SURGES. MY FOOT IS NOT ON THE ACCELERATOR AND THIS HAS NOTHING TO DO WITH THE FLOOR MATS BECAUSE MY FLOOR MAT IS PINNED TO THE FLOOR OF THE CAR. THE MOST RECENT TIME THIS HAPPENED WAS 12/28/2009. *TR

12/28/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. OCCASIONALLY WHEN HE DRIVERS OVER A ROUGH TERRAIN OR SPEED BUMPS WHEN ATTEMPTS TO APPLY THE BRAKES, THE BRAKES WILL NOT FUNCTION FOR SEVERAL SECONDS. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THE CURRENT AND FAILURE MILEAGES WERE 6000. UPDATED 01/29/10 *BF UPDATED 02/01/10.*JB

12/28/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Summary

2010 PRIUS BRAKE LAG. *TR

12/27/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A5******
Summary

I HAVE A 2010 TOYOTA PRIUS (GENERATION 3). PURCHASED ON 10/15/2009. I HAVE EXPERIENCE UNEXPECTED LOSS OF BRAKING WHEN DECELERATING TO ABOUT 5-10 MPH AND WHEN THE VEHICLE HITS OR GOES OVER A BUMP. THIS HAVE HAPPENED MULTIPLE TIMES. THERE WERE NO PROPERTY DAMAGE, HOWEVER, THE UNEXPECTED LOSS OF BRAKING AND A FEELING OF ACCELERATION IS UNSETTLING. I FEEL THIS MAY EVENTUALLY LEAD TO A VEHICULAR COLLISION. *TR

12/27/2009
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 12/24/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

IN REVERSE CAR SPEEDS AND BRAKE STIFFENS AND UNABLE TO SLOW REVERSE SPEED. ALSO, TWO TIMES WHILE ACCELERATING AT 25 MILES PER HOUR THE CAR SEEMED TO LIFT UP THEN SETTLE DOWN. VERY FRIGHTENING. *TR UPDATED 02/02/10 *BF THE CONSUMER STATED WHEN THE VEHICLE WAS IN REVERSE, THE BRAKES FROZE. THE DAY AFTER THE VEHICLE WAS AT THE DEALER, THE CONSUMER PARKED ON A SMALL INCLINE, THE FRONT FACING UP. WHEN SHE STARTED THE VEHICLE, SHE PUSHED THE START BUTTON, PUT THE VEHICLE IN REVERSE, DISENGAGED THE EMERGENCY BRAKE, AND IMMEDIATELY THE BRAKES FROZE AND THE CONSUMER STARTED TO GO BACKWARDS WITHOUT CONTROL OF THE BACKING UP THE CAR. THE CONSUMER WAS UNABLE TO CONTROL THE BACKWARDS MOVEMENT SO SHE IMMEDIATELY SHUT DOWN THE POWER. SHE THEN STARTED THE VEHICLE AGAIN, PUT IT REVERSE, DISENGAGED THE EMERGENCY BRAKE AND EVERYTHING WAS NORMAL. UPDATED 03/01/10 UPDATED 05/05/10.*JB

12/26/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A1******
Summary

I OWN A 2010 TOYOTA PRIUS, AND LIKE MANY HAVE EXPERIENCED THE BRAKES "CUTTING OUT" WHEN SLOWING DOWN AND GOING OVER A ROUGH SECTION OF ROAD. I DRIVE THROUGHOUT THE HOUSTON, TEXAS AREA AND HAVE HAD THIS ISSUE HAPPEN MANY TIMES, USUALLY UNEXPECTEDLY. THERE ARE A FEW PLACES I DRIVE REGULARLY THAT CREATE THE ISSUE AND I ANTICIPATE THEM AND ADJUST MY DRIVING ACCORDINGLY. *TR

12/26/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

WHILE BRAKING OVER A ROUGH SURFACE SUCH AS POTHOLES, TRAIN TRACKS OR JUST ROUGH PAVEMENT, THE BRAKES FEEL LIKE THEY CUT OUT FOR A BRIEF (WELL UNDER A SECOND) PERIOD. THIS COULD BE ABS ACTIVATING OR IT COULD BE THE CHANGEOVER FROM REGENERATIVE BRAKING TO FRICTION BRAKING OR SOMETHING I AM NOT AWARE OF. I WOULD DESCRIBE THE FEELING AS "FLOATING" OR HITTING A PATCH OF EXTREMELY SLIPPERY ICE OR LIKE MY FOOT HAS SLIPPED OFF THE BRAKE PEDAL. I AM CONFIDENT THAT THIS EVENT INCREASES STOPPING DISTANCE BUT I HAVE NO IDEA HOW MUCH AND IT MAY ONLY BE INCHES. I KNOW FROM READING, THIS HAS BEEN REPORTED YEARS AGO WITH THE PREVIOUS GENERATION PRIUS. OVERALL, I AM EXTREMELY PLEASED WITH THE CAR BUT THIS IS SOMETHING I BELIEVE SHOULD BE INVESTIGATED. OH YES, IT IS FAIRLY EASY TO REPRODUCE AND HAS HAPPENED TO ME 3-5 TIMES IN THE 6000 MILES I HAVE DRIVEN THE CAR. IT IS NOT NEARLY AS TERRIFYING NOW AS IT WAS THE FIRST TIME BUT WHEN IT HAPPENS IT DEFINITELY GRABS YOUR ATTENTION! IT HAS NOT CAUSED ME TO GET IN AN ACCIDENT BUT I BELIEVE THE POTENTIAL IS THERE FOR AN ACCIDENT TO OCCUR. *TR

12/23/2009
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

WE RECENTLY PURCHASED PRIUS 2010 V WITH TECHNOLOGY OPTION. AFTER DRIVING IT FOR TWO WEEKS CAR DESIGN HAS CAUSED A LIFE-TREATING SITUATION FOR DRIVER AND TWO PASSENGERS (ONE OF THEM BEING A CHILD) BY STOPPING AT THE INTERSECTION IN A NON-DRIVABLE CONDITION IN A WAY OF HIGH TRAFFIC IN THE NIGHT. CAR HAD TO BE BLOCKED OUT BY POLICE FOR 1.5 HOURS AND LATER TOWED TO DEALERSHIP. LATER INVESTIGATION REVEALED THAT INABILITY TO DRIVE WAS CAUSED BY INSTRUMENTAL PANEL LIGHT DIMMER TURNING OFF INSTRUMENTAL PANEL WHEN HEADLIGHTS ARE SWITCHED ON. NOTE THAT DIMMER ITSELF WAS NOT OPERATED BY THE DRIVER (IT MIGHT HAVE BEEN MOVED UNINTENTIONALLY SOME TIMES EARLIER) AND ACTUAL ACT OF TURNING INSTRUMENTAL PANEL OFF WAS TRIGGERED BY TURNING ON HEADLIGHTS WHICH INCREASED DIMMING LEVEL TO "FULL OFF" STATE. THIS CAR DOES NOT HAVE ANY "NON-ELECTRONIC" INSTRUMENTAL PANEL AND SO IS NOT DRIVABLE WITH IT OFF. IN FACT BOTH DRIVER AND PASSENGER WAS NOT AWARE THAT CAR IS EVEN ON AT THAT TIME BECAUSE THERE IS NO "DRIVE" SHIFT INDICATOR EXCEPT ON INSTRUMENT PANEL, AND FIRST REACTION WAS TO TRY AND RESTART THE CAR, WHICH FURTHER MAKE DRIVE SHIFT POSITION UNCERTAIN. THIS IS EXTREMELY UNSAFE DESIGN. DIMMER SHOULD NOT BE ABLE TO MAKE CARE NOT OPERABLE. IN THIS CAR WITHOUT ANY NON-ELECTRONIC INSTRUMENTAL PANEL, IT SHOULD BE NEVER POSSIBLE TO COMPLETELY TURN IT OFF. THIS FUNCTION SHOULD BE ELIMINATED TO PREVENT AN EVENTUALLY FATAL ACCIDENT THAT IS WAITING TO HAPPEN (OR MAYBE ALREADY HAPPENED). NOTE THAT CAR MANUAL DOES NOT MENTION: 1) THAT INSTRUMENTAL PANEL CAN BE COMPLETELY OFF WITH THE DIMMER 2) THAT THERE IS A DEPENDENCY BETWEEN DIMMING LEVEL AND HEADLIGHTS. THIS ISSUE HAS BEEN EXPERIENCED BY MULTIPLE OTHER USERS AS INDICATED BY THESE THREADS: HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-PRIUS-AUDIO-ELECTRONICS/11744-BLANK-INSTRUMENT-CLUSTER-PANEL.HTML HTTP://PRIUSCHAT.COM/FORUMS/GEN-II-PRIUS-CARE-MAINTENANCE-TROUBLESHOOTING/9053-WHEN-MY-HEADLIGHTS-MY-DASHBOARD-DARK.HTML. *TR

12/17/2009
Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN
Incident Date: 09/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS WITH 2500 MILES. SINCE PURCHASED ON 8/2009, I HAD MORE THAN TEN EXPERIENCES OF UNEXPECTED ACCELERATION (SUDDEN UNINTENDED ACCELERATION) ON REVERSE THAT FEEL LIKE TWO OR THREE TIME (STRONGER) FASTER THAN NORMAL REVERSE. ACCOMPANY THE HIGHER SPEED REVERSE, A HEAVY, ABRUPT BRAKING WITH A SLIGHT TOUCH OF THE BRAKE DURING THIS EVENT. THE BIG "JERK" (BRAKING) ROCK THE ENTIRE CAR AND BANGED HEADS AGAIN THE HEADRESTS.THIS ONLY HAPPENED WITH ELECTRIC MODE AND MOST TIME WITH THE CAR PARKED A SLIGHT INCLINE. THIS UNINTENDED ACCELERATION SOMETIME HAPPEN A FEW TIME A DAY OR IT CAN GO TWO, THREE WEEKS WITHOUT ANY PROBLEM. THE DEALER CAN NOT FIND ANYTHING WRONG WITH MY CAR. AND TOYOTA HAVE NO INFORMATION ABOUT THIS PROBLEM. HOWEVER, IF YOU GO TO PRIUSCHAT FORUM UNDER GEN III 2010 PRIUS MAIN FORUM-BRAKING IN REVERSE, THERE ARE MANY PEOPLE WITH THE SAME PROBLEMS. I STRONGLY BELIEVE THIS IS VERY DANGEROUS IF A NEW DRIVER GET IN MY CAR AND NOT KNOW ABOUT IT. THERE IS ONE POST IN PRIUSCHAT FORUM THAT BEST EXPLAIN THE PROBLEM: JUST YESTERDAY, MY PRIUS-III BACKED UP WITH SUDDEN UNINTENDED ACCELERATION, WITH MY FOOT ONLY ON THE BRAKE PEDAL.... I RECOGNIZED WHAT WAS HAPPENING BECAUSE IT HAPPENED ONCE BEFORE, JUST OVER 2 MONTHS AGO. JUST A FEW DAYS AFTER I GOT THE CAR. WHEN I WAS BACKING OUT OF AN INCLINED DRIVEWAY... I SUSPECT THAT SOME UNUSUAL ELEMENT OF THE TIMING OF TURNING THE CAR ON AND SHIFTING INTO REVERSE, AND POSSIBLY THE INTERNAL STATE OF THE COMPUTER AND THE HYBRID POWER SYSTEM COMBINE TO PRODUCE THIS "ABRUPT" REVERSE ACCELERATION AS I AM GENTLY EASING OFF MY FOOT PRESSURE ON THE BRAKE PEDAL... THE ABRUPT BRAKING EFFECT DOES OCCUR, BUT ONLY IN RESPONSE TO THE MUCH MORE DANGEROUS "UNEXPECTED, UNINTENDED" REVERSE POWER (ACCELERATION), TO STOP THE CAR MOTION. NO MATTER HOW GENTLY THE BRAKE IS EASED FURTHER ON TO STOP, THE STOP IS "ABRUPT" BY GARYGID ORANGE COUNTY, CA. I AM TRYING TO WORK WITH TOYOTA ON THIS ISSUE. THANK YOU. *TR

12/15/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/10/2009
Crash: No
Fire: No
Summary

MOMENTARY BRAKE FAILURE. *TR

12/15/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A1******
Summary

2010 PRIUS "FREEWHEELS" IF YOU HIT A BUMP WHILE BRAKING. THIS OCCURS EVERY FEW WEEKS. NOTHING HAS BEEN DONE TO CORRECT. *TR

12/14/2009
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/12/2009
Crash: No
Fire: No
Summary

ACCESS TO THE OIL DRAIN PLUG AND OIL FILTER IS THROUGH A PLASTIC DOORWAY OPENING UNDER THE ENGINE COMPARTMENT. THE DOORWAY IS A PARTIAL CUTOUT FROM A LARGER PLASTIC SHIELD WHICH ENCOMPASSES THE ENTIRE FRONT PORTION OF THE CAR. I PERFORMED MY 3RD OIL CHANGE AND DURING THIS PREPARATION I FOUND THAT THE DOOR PORTION OF THE SHIELD IS BROKEN AWAY FROM THE LARGER PIECE OF PLASTIC DUE TO BENDING/HINGING THE DOOR. ONLY AFTER 2 OIL CHANGES THIS PLASTIC DOOR HAS BROKEN OFF BECAUSE THE PLASTIC IS NOT DESIGNED TO BE REPEATEDLY BENT FROM OPEN TO CLOSE MORE THAN ONCE. UNLESS YOU CHANGE YOUR OWN OIL, YOU WILL NEVER SEE THIS DOOR BREAK OFF... AND AFTER 2 OIL CHANGES. *TR

12/13/2009
Components: VEHICLE SPEED CONTROL,TIRES
Incident Date: 12/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

TOYOTA PRIUS 2010: WHEN THE CAR HITS A BUMP IN THE ROAD IT WILL ACCELERATE SO FAST BY ITSELF WHICH CAN BE VERY DANGEROUS AND FATAL. IT CAN HIGHLY CAUSE AN ACCIDENT IF THE DRIVER CANNOT STEP ON THE BRAKES IN TIME TO STOP THE CAR ACCELERATION. I WENT TO MY LOCAL TOYOTA DEALER HERE IN QUEENS NEW YORK AND TO MY SURPRISE THE REP SAID" I HAVE NEVER HEARD OF THAT COMPLAINT" AND DID NOT PURSUE THE MATTER AT ALL. ANOTHER SAFETY CONCERN IS THAT I HIT A SMALL POTHOLE AND THE WHOLE TIRE WAS DAMAGED ON MY BRAND NEW 2010 PRIUS WHICH I HAVE BEEN DRIVING FOR BARELY TWO MONTHS. I AM VERY CONCERNED ABOUT THESE SAFETY PROBLEMS AND DO NOT REALLY KNOW WHERE TO START GETTING ASSISTANCE. THANK YOU VERY MUCH. *TR

12/10/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/09/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A1******
Summary

I HAVE A NEW 2010 PRIUS II WITH ONLY 2500K MILES ON IT. NOW THREE TIMES FOR ME AND ONCE FOR MY HUSBAND WE'VE HAD PROBLEMS GETTING THE CAR TO STOP/SLOW DOWN WHILE APPLYING THE BRAKE ON WET RAILROAD TRACKS AND PRIOR TO APPROACHING A PATCH OF ICE IN THE ROAD. YOU PRESS THE BRAKE EXPECTING IT TO SLOW DOWN. INSTEAD A HELPLESSNESS TAKES OVER AS YOU FEEL AS THOUGH THE CAR HAS SUDDENLY GONE INTO AUTO PILOT AND YOU GO SAILING ON AS THOUGH THE BRAKES NEVER ENGAGED AND YOU INSTEAD HIT THE ACCELERATOR. THANK GOD I'M A CAUTIOUS DRIVER AND HAVE NEVER IN 44 YEARS HAD AN ACCIDENT OF ANY KIND BUT, EVEN MY DEFENSIVE DRIVING SKILLS WOULD BE USELESS IF THE CAR DOES NOT DO WHAT I'M TELLING IT TO! I USE THIS CAR DAILY TO TRANSPORT MYSELF AND TWO SMALL CHILDREN AND NOW I'M SCARED TO DEATH TO DRIVE IT. I WAS GLAD MY HUSBAND HAD IT HAPPEN TOO. I HAD NOT TOLD HIM WHEN IT DID IT TO ME AND THE LOOK ON HIS FACE AS HE TURNED TO ME GOING OVER WET RAILROAD TRACKS AND SAID "DID YOU FEEL THAT?" I FELT VALIDATED KNOWING THAT IT WASN'T JUST ME. TODAY WHILE WITH MY MOM AND THE KIDS I SLOWED DOWN TO NAVIGATE OVER AN UNAVOIDABLE PATCH OF ICE IN AN INTERSECTION. THANK GOODNESS NO ONE WAS IN FRONT AND THE ONCOMING CAR ATTEMPTING TO TURN LEFT DIDN'T GO BECAUSE I APPLIED THE BRAKE AND WE JUST SAILED ON THROUGH, BARELY MAKING THE TURN THAT I NEEDED TO MAKE JUST BEYOND THE INTERSECTION. MY POOR MOTHER SAID, "DID YOU MEAN TO DO THAT?" HAD ANY CAR OR PERSON BEEN IN THE WAY I HAVE NO DOUBT I WOULD HAVE HIT THEM. THIS IS MY FIRST NEW CAR IN YEARS AND NOW I'M PETRIFIED I'M GOING TO CRASH IT AND HURT MY FAMILY AND OTHERS. THIS HAS TO BE INVESTIGATED ASAP. PLEASE HELP! *TR

12/09/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 12/07/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A5******
Summary

I BOUGHT MY 2010 PRIUS IN JULY 2009. SINCE THEN THERE HAVE BEEN SEVERAL INCIDENTS IN WHICH MY CAR SEEMED TO SURGE FORWARD WHILE I WAS IN THE PROCESS OF BRAKING AND HIT A BUMP, RAILROAD TRACKS OR POTHOLE. INITIALLY, I CONVINCED MYSELF I MUST HAVE BEEN LETTING UP ON THE BRAKE WHEN I HIT THE BUMP BUT WHEN THIS SAME THING HAPPENED 3 DAYS AGO ON SLIPPERY, ICY ROADS, I KNEW FOR 100% CERTAIN I HAD NOT LET UP ON THE BRAKE. MY CAR SURGED AS I WAS SLOWLY PULLING UP TO A STOP SIGN AND GENTLY BRAKING. I CAME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME, HAD TO PUSH DOWN ON THE BRAKES VERY HARD, WHICH ACTIVATED THE ABS. THE ABS HAD NOT BEEN ACTIVATED IN ANY OF THE PREVIOUS INCIDENTS BECAUSE I HAD NOT NEEDED TO PUSH HARD ON THE BRAKES AS I WAS IN NO DANGER OF HITTING ANYTHING. I HAVE BEEN DRIVING TOYOTAS SINCE 1992 AND AM STUNNED THAT THIS PROBLEM IS HAPPENING WITH NO FIX IN SIGHT. THE DEALERSHIP IN MY TOWN ASSURES US THEY'VE NEVER HEARD OF THIS BEFORE, ALTHOUGH IT IS OBVIOUSLY HAPPENING ALL OVER THE COUNTRY. PLEASE INVESTIGATE THIS. I HAVE A 5 YEAR OLD AND I NO LONGER FEEL SAFE DRIVING MY CAR WITH (OR WITHOUT) HIM IN IT. *TR

12/03/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/12/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

MY 2010 PRIUS IS ONLY 2 MONTHS OLD & WHEN APPLYING THE BRAKES, AT TIMES, IT FEELS LIKE I HAVE BEEN HIT IN THE BACK BY ANOTHER VEHICLE AND THE ENTIRE CAR JUMPS FORWARD BEFORE COMING TO A FULL STOP. SOME WHAT LIKE AN ENGINE SURGE OR THAT THE BRAKES HAVE NOT APPLIED PROPERLY. I HAVE REPORTED THIS TO MY TOYOTA SERVICE DEPARTMENT & THEY HAVE SUGGESTED THAT MAYBE IT IS DUE TO THE GAS ENGINE TURNING ON OR OFF AT THAT EXACT MOMENT. I FIND THIS TO BE VERY DANGEROUS AS THERE IS A DEFINITE SURGE FORWARD BEFORE THE CAR STOPS. IT HAS HAPPENED ON DIFFERENT ROAD SURFACES, SMOOTH, UNEVEN & BUMPY WHEN BOTH WET & DRY. THEY DID NOT FIND ANY SOLUTION TO THIS PROBLEM & TOLD ME TO CONTINUE TO MONITOR IT. THEY ALSO ADVISED THAT NO RECALL HAS BEEN ISSUED OR OTHER COMPLAINTS RECEIVED. *TR

11/30/2009
Components: STRUCTURE,BACK OVER PREVENTION
Incident Date: 11/20/2009
Crash: No
Fire: No
Summary

NARRATIVE DESCRIPTION. NOT A FAILURE BUT A SAFETY PREVENTION MEASURE 2010 TOYOTA PRIUS 1. EVENT: WHEN BACKING UP THE VEHICLE RUNS ON BATTERY POWER-HENCE IT IS SILENT WHEN BACKING UP. THE VEHICLE IN BUSY PARKING LOTS (WALMART) GOES UNNOTICED. 2. FAILURE: I HAVE SURPRISED PEOPLE WHO ARE DISTRACTED AND DON'T NOTICE ME UNTIL THEY NEARLY WALK INTO THE SIDE OF THE VEHICLE. THEY DON'T HEAR THE CAR. 3. FAILURE CORRECTION: A BACK-UP WARNING DEVICE SHOULD BE INSTALLED TO ALERT PEDESTRIANS (BLIND FOLKS, NEIGHBORHOOD KIDS, PETS, ETC) OF A SILENT, BACKWARD MOVING VEHICLE APPROACHING. THERE IS SEVERAL BLIND SPOTS INHERENT TO THE PRIUS WHEN BACKING. HELPING OTHERS TO NOTICE YOU SEEMS LIKE "AN OUNCE OF PROTECTION THAT IS A POUND OF CURE" THAT IS MEASURED IN A SAVED LIFE OR CRIPPLING INJURY. *TR

11/30/2009
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 11/25/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A5******
Summary

UNEXPECTED TOTAL LOSS OF PROPULSION AFTER DRIVING ON WET ROAD CONDITIONS AT APPROX 35 MPH. . 2010 TOYOTA PRIUS WITH ENHANCED STABILITY CONTROL. NO RESPONSE FROM GAS PEDAL. NEEDED TO COME TO A COMPLETE STOP AND RESTART VEHICLE TO OBTAIN POWER. LIGHTS AND DASH DISPLAY REMAINED ON BUT VEHICLE HAD NO POWER TO MOVE. HAD TO COAST SEVERAL HUNDRED FEET AVOIDING TRAFFIC TO COME TO A COMPLETE STOP AND "RESTARTING" VEHICLE. ESC/TRAC SQUIGGLY SYMBOL APPEARED ON DASH MOMENTARILY. ON OTHER OCCASIONS I HAVE NOTICED WHEN STOPPING ON LOOSE SURFACE MATERIALS OR STOPPING WHEN DRIVING OVER UNEVEN PAVEMENT THAT THE VEHICLE UNEXPECTEDLY LURCHES FORWARD IN A MOST UNPREDICTABLE AND UNNATURAL WAY ALMOST AS IF THERE WERE NO BRAKES AND THE VEHICLE MOMENTARILY ATTEMPTS TO ACCELERATE. THE FIRST CONDITION COULD EASILY CAUSE AN ACCIDENT IN HEAVY TRAFFIC OR ON A BUSY FREEWAY SINCE CONTROL OF THE VEHICLE WAS NOT RETURNED TO THE OPERATOR UNTIL THE VEHICLE WAS TOTALLY STOPPED AND THEN SHUT DOWN AND RESTARTED. MY SENSE IS THAT THE ENHANCED STABILITY CONTROL AND TRAC SYSTEM IS OVERLY RESPONSIVE TO ROAD CONDITIONS AND IS SLOW OR INHIBITS THE RETURN OF CONTROL OF THE VEHICLE TO THE OPERATOR. I TOOK THE VEHICLE TO A TOYOTA SERVICE CENTER. THEY REPORT NO ERROR CODES OR TECHNICAL SERVICE BULLETINS ON THE ISSUE. NO CORRECTIVE ACTION TAKEN. MY CONFIDENCE IN THIS VEHICLE HAS BEEN SEVERELY DAMAGED. I CAN'T IMAGINE THE DANGER OF LOSS OF PROPULSION WHEN DRIVING AT A HIGH SPEED ON A HIGH TRAFFIC/SPEED HIGHWAY. *TR

11/25/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/13/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

I WAS UNABLE TO SLOW DOWN GOING INTO AN INTERSECTION AT A REASONABLE RATE OF SPEED. WHILE I WAS NOT ACCELERATING, WHEN I APPLIED THE BRAKES THE CAR DID NOT SLOW DOWN AS I WOULD HAVE EXPECTED. THIS SAME BEHAVIOR HAS OCCURRED IN THE PAST SEVERAL MONTHS SINCE I'VE OWNED THE PRIUS 2010 MODEL. IT SEEMS TO SKIP FORWARD OR ACCELERATE WHILE BRAKING ON A DOWNHILL OR UNEVEN SURFACE. BY THE TIME I WAS ABLE TO STOP I THE AIRBAGS HAD GONE OFF AND I HAD HURT MY NECK AND BACK. IT IS A NEW VEHICLE THAT NOW HAS ALMOST $14,000 DAMAGE AND WON'T BE FIXED FOR A MONTH. IF ANYTHING, I'M AN OVERLY CAUTIOUS DRIVER AND WONDERING WHAT I COULD HAVE DONE TO AVOID THE ACCIDENT. *TR

11/20/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/20/2009
Crash: No
Fire: No
Summary

MY 2010 PRIUS V HAS VERY JERKY BRAKES SOMETIMES WHEN STARTING OUT. CAUSES ALL PEOPLE IN CAR TO BE JERKED AROUND. MANY OTHER PRIUS 2010 OWNERS REPORT SAME PROBLEM. TOYOTA DENIES KNOWING ABOUT PROBLEM IN SPITE OF MANY COMPLAINTS! *TR

11/15/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/02/2009
Crash: No
Fire: No
Summary

A COUPLE OF TIMES WHEN I HAVE APPLIED PRESSURE TO THE BRAKES ON MY 2010 PRIUS, THE CAR HAS ACCELERATED MOMENTARILY INSTEAD OF BRAKING. *TR

11/14/2009
Components: SERVICE BRAKES, ELECTRIC
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

THIS HAS HAPPENED APPROXIMATELY TEN TIMES SINCE WE BOUGHT OUR 2010 PRIUS IN AUGUST. I APPLY THE BRAKES, THE CAR STARTS TO SLOW DOWN, AND THEN ACCELERATES BRIEFLY. I THOUGHT THAT IT WAS JUST THAT THE BRAKES LET UP FOR A MOMENT, BUT THE LAST COUPLE OF TIMES IT HAS HAPPENED I REALIZED THAT IT'S MORE LIKE THE CAR ACTUALLY ACCELERATES FOR A MOMENT. IT HAS HAPPENED SEVERAL TIMES WHEN I'M GETTING OFF THE HIGHWAY, ON THE EXIT RAMP, SO I'M GOING FOR A RELATIVELY FAST SPEED TO SLOWING DOWN. BUT IT HAPPENS OTHER TIMES, TOO--FOR INSTANCE, WHEN I'M DRIVING IN THE CITY AND STOPPING FOR A RED LIGHT. TONIGHT IT HAPPENED AND I WOULD SAY THAT THE CAR MOVED FORWARD QUICKLY FOR ABOUT 15 FEET. I HAVE HAD THE CAR CHECKED BY TOYOTA WHO HAS FOUND NOTHING WRONG WITH MY BRAKES, BUT I KNOW THAT THIS IS A POTENTIALLY DANGEROUS GLITCH. *TR

11/14/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 11/14/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXA0******
Summary

I WAS DRIVING MY NEW 2010 PRIUS (APPROX. 250 MILES ON ODOMETER) WHEN APPROACHING A STOP LIGHT EARLIER TODAY WITH MY FOOT GENTLY APPLYING PRESSURE TO THE BRAKE WHEN SUDDENLY THE CAR SURGED FORWARD ACCELERATING. I AM CERTAIN MY FOOT WAS NOT ON THE ACCELERATOR PEDAL NOR WAS ANYTHING ON THE FLOOR AND THE FLOORMAT WAS APPROPRIATELY POSITIONED. THE ACCELERATION ONLY LASTED A SECOND, IE ONCE I APPLIED MORE PRESSURE SHARPLY TO THE BRAKE PEDAL THE CAR SLOWED AND THE ACCELERATION CEASED. THIS IS THE ONLY TIME THIS HAS OCCURRED. *TR

11/13/2009
Components: EQUIPMENT
Incident Date: 06/20/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

2010 TOYOTA PRIUS HAS PROBLEM WITH THE FM RADIO. ***NAR*** *NJ THE CONSUMER STATED THE FM RADIO HAD EXCESSIVE, INTERMITTENT STATIC AND EASILY LOST SIGNALS, EVEN ON HIGH WATTAGE. THE TRAFFIC FEATURE WHICH AUTOMATICALLY LOCATED BAY AREA FM TRAFFIC STATIONS DID NOT ALWAYS WORK BECAUSE THE SIGNAL WAS SO DISTORTED AS SHE DRIVES FURTHER OUT OF THE CITY. *JB

11/12/2009
Components: TRACTION CONTROL SYSTEM
Incident Date: 09/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2A0******
Summary

ON MY 2010 PRIUS IV WHICH I TOOK DELIVERY OF IN AUGUST, 2009, EVERY TIME I BRAKE, GOING OVER A POTHOLE OR LARGE BUMP, THE CAR LURCHES FORWARD EVEN THOUGH I AM STEPPING ON THE BRAKE. A FEW TIMES I ALMOST HIT THE CAR AHEAD OF ME. THIS IS AN EXTREMELY DANGEROUS SITUATION, AND COULD RESULT IN A CRASH OR POSSIBLY HITTING A PEDESTRIAN. I HOPE THIS SITUATION CAN BE RESOLVED IMMEDIATELY, BEFORE FATALITIES RESULT. I K NOW OTHER PEOPLE ARE EXPERIENCING THE SAME PROBLEM. *TR

11/06/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 10/13/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I BOUGHT A 2010 PRIUS IN SEPTEMBER 2009. IN OCTOBER, I DROVE OVER A POTHOLE THAT WAS ABOUT 6 INCHES DEEP AND COVERED THE ENTIRE WIDTH OF THE LANE. HERE IS WHAT IT FELT LIKE HAPPENED: WHEN THE BACK WHEELS HIT THE BOTTOM OR THE TOP OF THE POTHOLE, MY CAR SUDDENLY ACCELERATED AND I HAD A VERY DIFFICULT TIME STOPPING IT. I MANAGED TO NOT CRASH INTO THE CAR IN FRONT OF ME, BUT JUST BARELY. IT HASN'T HAPPENED SINCE. THE POTHOLE WAS APPARENTLY THE RESULT OF WORK ON THE ROAD, B/C IT WAS SQUARED, LIKE THE PAVEMENT HAD BE INTENTIONALLY CUT. *TR

11/05/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 11/04/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

2010 TOYOTA PRIUS ACCELERATES SLIGHTLY WHEN BRAKE IS COMPRESSED AND CAR IS TRAVELING OVER LARGE ROAD BUMPS OR MANHOLE COVERS/SLIPPERY SURFACES (MULTIPLE TIMES EACH TIME I DRIVE). I HAVE NOT YET REPORTED THIS TO TOYOTA, BASED ON THE ONLINE AND NEWS-BROADCAST ACCOUNTS OF HOW TOYOTA HAS RESPONDED TO MUCH MORE SERIOUS ACCELERATION ISSUES. I INTEND TO ATTEMPT RETURNING THE VEHICLE TO THE COMPANY FOR A FULL REFUND. *TR

11/04/2009
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/10/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7A0******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS. THE DRIVER STRUCK A BUMP IN THE ROADWAY WHICH CAUSED THE ENGINE TO VIOLENTLY REV. HE APPLIED PRESSURE TO THE BRAKE PEDAL, AND HE RESUMED NORMAL VEHICLE OPERATION. AN AUTHORIZED DEALER WAS NOTIFIED OF THE MALFUNCTION IN WHICH THERE WAS NO RESOLUTION. THE FAILURE MILEAGE WAS 2,000. THE CURRENT MILEAGE WAS 2,700. UPDATED 01/15/10. *LJ UPDATED 01/19/10.*JB

11/03/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9A0******
Summary

I HAVE A 2010 TOYOTA PRIUS AND IT ACCELERATES RANDOMLY. USUALLY WHEN I PUSH ON THE BRAKE A LITTLE BIT, BUT NOT ALL THE WAY, IT WILL JUMP FORWARD AND ACCELERATE. I HEARD ABOUT THE ISSUES WITH THE MAT AND I REMOVED THE MAT MONTHS AGO. ITS IS STILL UNINTENTIONALLY ACCELERATING. IT HAS HAPPENED MAY 6 TIMES SINCE I BOUGHT THE CAR IN JULY. I AM SCARED TO DRIVE IT AND HAVE BEEN DRIVING MY SPARE CAR UNTIL SOMETHING IS DONE BY TOYOTA OR SOMEONE ELSE THAT CARES ABOUT THE SAFETY OF DRIVERS. *TR

10/30/2009
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES, ELECTRIC
Incident Date: 07/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4A0******
Summary

WHILE APPLYING THE BRAKES TO SLOW DOWN OR TO COME TO A STOP, IF THE CAR HITS A BUMP, POTHOLE OR THE LIKE, THE BRAKES RELEASE MOMENTARILY, CAUSING THE CAR?S MOMENTUM TO CONTINUE FORWARD LONGER/FURTHER THAN YOU WOULD NORMALLY EXPECT OR WANT. THIS IS ESPECIALLY DANGEROUS WHEN COMING TO A STOP AT A NEW YORK CITY PEDESTRIAN CROSSWALK OR TRYING TO SLOW DOWN WITH A CAR CLOSE IN FRONT OF YOU. I BROUGHT THE CAR INTO THE DEALERSHIP AND HAD IT EVALUATED BY TOYOTA'S FIELD TECHNICAL SPECIALIST WHO REPORTED THE FOLLOWING, ""WHEN [THE CAR] SENSES IMPENDING WHEEL SLIP, IT WILL FIRST DISABLE THE REGENERATIVE BRAKES. WHEN IT DOES THAT IT FEELS LIKE THE CAR SORT OF ACCELERATES BECAUSE YOU LOST THE REGENERATIVE BRAKING AND YOU'RE USING THE BRAKE ASSIST THAT YOU HAVE FROM YOUR FOOT. SO THAT IS 'NORMAL OPERATION' ON THE SYSTEM. IT IS WORKING AS DESIGNED." DESPITE THE EXPLANATIONS FOR WHY THIS IS HAPPENING AND WHETHER OR NOT THIS IS ?NORMAL OPERATION?, THE BOTTOM LINE IS, IF THE CAR IS NOT STOPPING WHEN IT SHOULD, THE SAFETY OF PASSENGERS AND PEDESTRIANS IS IN JEOPARDY. I CALLED AND WROTE TWO CERTIFIED LETTERS TO TOYOTA'S CUSTOMER EXPERIENCE DEPARTMENT AND TO AKIO TOYOTA, AND RECEIVED A PHONE CALL FROM AN EXECUTIVE ANALYST FROM THE PRESIDENT'S OFFICE. NO TOYOTA REPRESENTATIVE WOULD DO ANYTHING IN REGARDS TO THE PROBLEM--THEY MAINTAIN THAT THE BRAKING OPERATION IS NORMAL. I HAVE SEEN OTHER COMPLAINTS ON THE NHTSA WEB SITE AND ON PRIUS OWNERS BLOGS THAT CONTRADICT TOYOTA'S ASSERTION AND SUPPORT THE CLAIM THAT THE BRAKES ARE INDEED A SAFETY ISSUE THAT MUST BE ADDRESSED.*TR

10/30/2009
Components: VISIBILITY
Incident Date: 10/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

ON MY WAY HOME FROM WORK I HAD THE SUNROOF OPENED AND A ROCK HIT THE DEFLECTOR (A PIECE OF TEMPERED GLASS) AND SHATTERED IT. I TOOK IT TO THE DEALER AND IT WAS REPLACED AT A COST OF $907.66. MY CONCERN IS THAT THIS DEFLECTOR AND SUNROOF ARE UNSAFE...BEING ONLY TEMPERED GLASS AND NOT SAFETY GLASS. THE ENTIRE ROOF IS MADE OF THIS GLASS. I HAD ASSUMED THAT THE VEHICLE WAS SAFE. I FEAR THAT ANY FALLING OBJECT (LIKE A STONE OR HAIL) POSES A DANGER TO MY SAFETY. *TR

10/29/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 09/30/2009
Crash: No
Fire: No
Summary

RE: 2010 PRIUS. WHEN BRAKING OVER A POTHOLE, THE CAR SURGED FORWARD SUDDENLY (SUDDEN ACCELERATION DESPITE BRAKING). *TR

10/25/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/23/2009
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

I BOUGHT A BRAND NEW 2010 TOYOTA PRIUS AND LEFT THE DEALER ON OCTOBER 23, 2009. I HAD TO STOP SHORT AT ONE OF THE STOPLIGHTS ON THE WAY HOME AND NOTICED A DISTURBING LAG BEFORE THE BRAKES ENGAGED. HOURS LATER I WAS DRIVING DOWN A MAJOR HIGHWAY WHEN TRAFFIC STOPPED SUDDENLY AND THE BRAKES WOULD NOT ENGAGE. I REAR-ENDED THE CAR IN FRONT OF ME AND MODESTLY DAMAGED THE CAR I HIT AND SEVERELY DAMAGED MY NEW PRIUS. FORTUNATELY NOONE WAS HURT. MY SIX YEAR OLD SON WAS IN THE BACK SEAT. *TR

10/19/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 09/18/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8A1******
Summary

MY NEW 2010 PRIUS ACCELERATED ON IT'S OWN AS I WAS BRAKING AND SLOWLY APPROACHING THE CAR IN FRONT OF ME THAT WAS STOPPED AT A STOP LIGHT QUITE SOME DISTANCE AWAY. MY CAR HAD ALMOST COME TO A COMPLETE STOP WHEN SUDDENLY THE ENGINE REVVED ON IT'S OWN AS MY FOOT WAS STILL ON THE BRAKE. I HAD TO PRESS DOWN SO HARD ON THE BREAK TO KEEP IT FROM SURGING FORWARD THAT THE ABS LIGHT CAME ON AND THEN THE CAR'S REV WENT DOWN ON IT'S OWN AND ALL WAS BACK TO NORMAL AND HADN'T HAPPENED AGAIN SINCE. I BROUGHT THE CAR TO THE DEALER AND THEY KEPT IT FOR TWO DAYS BUT DIDN'T FIND ANYTHING WRONG WITH IT. I HAVE TWO SMALL CHILDREN AND BOUGHT THIS CAR FOR A NUMBER OF REASONS, SAFETY BEING ONE OF THE IMPORTANT ONES. I AM NO LONGER FEELING SAFE. THIS WAS NOT THE FLOOR MATS, OR A SUDDEN STOP MISTAKING ONE PEDAL FOR ANOTHER, OR ANY OTHER FORM OF DRIVER ERROR. THIS WAS THE CAR! PLEASE HELP TO DISCOVER THE CAUSE AND MAKE TOYOTA FIX IT BEFORE SOMEONE GETS HURT OR KILLED. THANK YOU, CHRIS TOPPIN *TR

10/16/2009
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

PLEASE INVESTIGATE THE 2010 PRIUS AND ITS' BRAKING SYSTEM. WHILE BRAKING ON A WET PAVEMENT, GOING DOWN HILL OR BRAKING WHEN THE CAR GOES OVER AN UNEVEN OR BUMPY SERVICE, THE CAR ACCELERATES OR LURCHES FORWARD. FORTUNATELY, I WAS A SAFE DISTANCE FROM OTHER CARS OR COULD HAVE HIT SOMETHING WITH THIS SURGE EFFECT. THE CAR ONLY HAS 400 MILES AND THIS HAS OCCURRED AT LEAST 4 TIMES, THE MOST RECENT TODAY ON A HILL WITH WET PAVEMENT AS THE CAR WAS HEADING DOWN HILL. THE BRAKE WAS GENTLY DEPRESSED AND THE CAR SURGED FORWARD. *TR

10/12/2009
Components: UNKNOWN OR OTHER
Incident Date: 08/11/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A0******
Summary

AFTER PUSHING THE POWER BUTTON AND THEN SHIFTING OUT OF PARK TO EITHER DRIVE OR REVERSE, THE VEHICLE LUNGES AND I HAVE TO APPLY THE BRAKE, WHICH MAKES THE VEHICLE JERK. SOMETIMES THE GASOLINE ENGINE STARTS BEFORE I SHIFT INTO GEAR SOMETIMES IT DOESN'T. THIS PROCESS IS REPEATED OVER SEVERAL TIMES FOR A MINUTE OR SO, THEN IT CORRECTS ITSELF. I AM JUST INCHING ALONG LUNGING, BRAKING, JERKING... THIS HAS OCCURRED ABOUT TEN TIMES OVER THE EIGHT WEEKS AND 2540 MILES SINCE PURCHASED AUGUST LL, 2009. TOOK TO DEALER, ON SEPT. 29, 2009; THEY KEPT IT FOR ABOUT 2 HOURS, COULD NOT DUPLICATE AND SAID ALL SYSTEMS CHECKED OUT OK. AT THAT TIME THE PROBLEM HAD OCCURRED ABOUT SIX TIMES. SINCE THAT DATE, THIS CONTINUES TO HAPPEN INTERMITTENTLY. THIS HAS HAPPENED ONLY WHEN IN MY OWN DRIVE OR IN PARKING LOTS. I AM FEARFUL THAT IT COULD HAPPEN ON THE ROAD AND CAUSE AN ACCIDENT AND INJURY TO MYSELF AND/OR OTHERS. THE DEALER AND TOYOTA CASE MANAGER SAY THAT THEY MUST BE ABLE TO DUPLICATE THE PROBLEM BEFORE ANYTHING CAN BE DONE TO CORRECT IT. SINCE IT HAPPENS ONLY ON OCCASION, IT WILL BE DIFFICULT TO DUPLICATE. *TR

09/22/2009
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6A0******
Summary

ON THREE OCCASIONS, WHILE DRIVING ON CLEAN, DRY ROAD SURFACES, MY 2010 PRIUS SUDDENLY AND BRIEFLY ACCELERATED WITHOUT ANY WARNING AFTER I DROVE OVER MINOR BUMPS AND, ONE 1 OCCASION, A MANHOLE COVER, WHILE BRAKING. THE SENSATION WAS THAT OF THE ENGINE SUDDENLY SURGING AND ACCELERATING. I WAS FORTUNATELY ABLE TO APPLY HARDER PRESSURE TO THE BRAKE PEDAL, REGAINED CONTROL OF THE VEHICLE AND AVOIDED CRASHING INTO THE CAR IN FRONT OF ME. I SPOKE WITH A TOYOTA FIELD TECHNICAL SPECIALIST TODAY WHO TOLD ME THAT THE MECHANICS OF THE CAR ARE SUCH THAT IF A WHEEL HITS A BUMP OR MOVES ONTO A SURFACE THAT CAUSES IT TO ROTATE AT A DIFFERENT RATE VERSUS THE OTHER WHEELS, THE CAR THINKS IT IS GOING INTO A SKID, AND THE ABS SYSTEM KICKS IN. ALSO, THE SYSTEM THAT GENERATES ENERGY TO RECHARGE THE BATTERY, WHICH ALSO EFFECTIVELY BRAKES THE CAR, SUDDENLY CEASES TO OPERATE. CONSEQUENTLY, YOU HAVE THE SENSATION OF ACCELERATION WHEN IN FACT, ACCORDING TO THE TOYOTA SPECIALIST, THE CAR STOPPED DECELERATING. NONETHELESS, THIS SUDDEN DECELERATION IS UNEXPECTED, AND IF I WAS NOT FOCUSED AT THOSE EXACT MOMENTS AND FAILED TO IMMEDIATELY APPLY SIGNIFICANT PRESSURE TO THE BRAKE PEDAL, I COULD HAVE EASILY CRASHED INTO AN OBJECT, OR CAR, OR PERSON, IN FRONT OF ME. I DO NOT FEEL SAFE IN THIS CAR, AND AM WORRIED THAT MY WIFE OR SON COULD HAVE A MAJOR PROBLEM RESPONDING TO THIS SUDDEN LACK OF CONTROL. THERE IS GREAT POTENTIAL FOR SERIOUS INJURY OR DEATH FROM THIS TYPE OF INCIDENT. MY CAR IS ABOUT 1 MONTH OLD, WITH 1,250 MILES ON IT. I UNDERSTAND FROM THE SPECIALIST THAT TOYOTA DEALERSHIPS ON LONG ISLAND HAVE HAD AT LEAST ONE OTHER SIMILAR COMPLAINT. *TR

08/27/2009
Components: STEERING
Incident Date: 08/26/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0A0******
Summary

2010 TOYOTA PRIUS STEERING WHEEL HAS A PLACE WHERE RINGS CAN SNAG CAUSING AN OVER OR UNDER TURN SITUATION. TOYOTA SERVICE MANAGER SAID THAT REPLACING THE PART THAT CAUSES THIS LOCK UP WOULD NOT HELP THE PROBLEM. ONE TIME OCCURRENCE FOR ME BUT WAS VERY SCARY AT THE TIME. *TR

08/26/2009
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2009
Crash: No
Fire: No
Summary

TL*THE CONTACT TEST DROVE A 2010 TOYOTA PRIUS FROM A AUTHORIZED DEALER. HE STATES THAT HE WAS WEARING POLARIZED SUNGLASSES. HE HAD EXTREME DIFFICULTY READING THE INSTRUMENT PANEL CLUSTER AND SPEEDOMETER GAUGE WHICH EXHIBITED DIM LIGHTING. THE VIN WAS UNAVAILABLE. BL UPDATED 10/09/09 *CN THE CONSUMER STATED THE VEHICLE HAS A DASHBOARD DISPLAY JUST BELOW THE WINDSHIELD THAT REPORTS THE SPEED, FUEL LEVEL AND OTHER OPERATING INFORMATION. THE DISPLAY IS A REFLECTED IMAGE OF A VACUUM-FLUORESCENT DISPLAY INSIDE THE DASH. UNFORTUNATELY, THE REFLECTION PATH POLARIZES THE DISPLAYED IMAGE SO THAT IT IS ALL BUT UNREADABLE THROUGH POLARIZED SUNGLASSES. UPDATED 10/16/09.

08/24/2009
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 08/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3A1******
Summary

TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. WHILE DRIVING OVER LARGE AND SMALL SPEED BUMPS THE VEHICLE ACCELERATED WITHOUT WARNING. AS A CONSEQUENCE HIS RISK FOR SERIOUS INJURY AND CRASH WERE INCREASED. HE IS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 1,000. UPDATED 09/14/09 *BF THE CONSUMER STATED ON 6 SEPARATE OCCASIONS , WITH 2 DIFFERENT DRIVERS, SUDDEN, BRIEF AND UNEXPLAINED ENGINE ACCELERATION WAS EXPERIENCED WHEN A BUMP WAS HIT IN THE ROAD WHILE APPLYING THE BRAKES. THE DRIVER COULD HEAR THE ENGINE REV UP AND THERE WAS A SURGE OF POWER FROM THE ENGINE DESPITE HIS FOOT NOT BEING ON THE ACCELERATOR, BUT BEING ON THE BRAKE. IN EACH OF THE 6 INCIDENTS THE CONSUMER AND SECOND DRIVER WERE ABLE TO STOP SAFELY, BIT WERE PUT AT RISK OF AN ACCIDENT AND/OR INJURY DUE TO THE ERRONEOUS ACCELERATION. UPDATED 09.15.09. *JB UPDATED 10/13/09. *LJ THE CONSUMER STATED THE CRUISE CONTROL WAS NOT ENGAGED AND IT DIDN'T FEEL LIKE THE ANTI-LOCK BRAKES ENGAGED EITHER. UPDATED 10/13/09 THE CONSUMER ALSO EXPERIENCED BRAKING PROBLEMS AS WELL. THE CONSUMER STATED THE PROBLEM HAS GREATLY DIMINISHED. UPDATED 02/05/10.

10 Recalls

for 2010 TOYOTA PRIUS
03/02/2010
CAMPAIGN NUMBER: 10V035000
EQUIPMENT:OTHER:LABELS
THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Campaign Number: 10V035000
Manufacture: GULF STATES TOYOTA, INC.
Components: EQUIPMENT:OTHER:LABELS
Summary

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

03/02/2010
CAMPAIGN NUMBER: 10V036000
EQUIPMENT:OTHER:LABELS
A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Campaign Number: 10V036000
Manufacture: SOUTHEAST TOYOTA DISTRIBUTORS, LLC
Components: EQUIPMENT:OTHER:LABELS
Summary

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Notes

OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

09/02/2010
CAMPAIGN NUMBER: 10V039000
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Campaign Number: 10V039000
Manufacture: TOYOTA MOTOR NORTH AMERICA, INC.
Components: SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Summary

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.

Notes

TOYOTA RECALL NO. AOB LEXUS ALA. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

16/01/2013
CAMPAIGN NUMBER: 13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Campaign Number: 13V014000
Manufacture: Southeast Toyota Distributors, LLC
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/06/2013
CAMPAIGN NUMBER: 13V235000
SERVICE BRAKES
As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Campaign Number: 13V235000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SERVICE BRAKES
Summary

Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/02/2014
CAMPAIGN NUMBER: 14V053000
HYBRID PROPULSION SYSTEM: INVERTER
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Campaign Number: 14V053000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: HYBRID PROPULSION SYSTEM: INVERTER
Summary

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

19/11/2014
CAMPAIGN NUMBER: 14V743000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Campaign Number: 14V743000
Manufacture: Southeast Toyota Distributors, LLC
Components: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/06/2016
CAMPAIGN NUMBER: 16V396000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Campaign Number: 16V396000
Manufacture: Southeast Toyota Distributors, LLC
Components: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/06/2016
CAMPAIGN NUMBER: 16V487000
AIR BAGS:SIDE/WINDOW
If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Campaign Number: 16V487000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: AIR BAGS:SIDE/WINDOW
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/10/2018
CAMPAIGN NUMBER: 18V684000
HYBRID PROPULSION SYSTEM
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Campaign Number: 18V684000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: HYBRID PROPULSION SYSTEM
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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