EN

2018 Audi A3 Sportback e-tron FWD

6
Recalls
24
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

24 Complaints

for 2018 AUDI A3 SPORTBACK E-TRON
01/05/2022
Components: AIR BAGS
Incident Date: 01/04/2022
Crash: No
Fire: No
Vehicle Identification Number: WAUJ8GFF6J1******
Summary

On 4 Jan 2022 I received my notification of the PODS recall from Audi for my 2018 A3. I called the dealer and they informed me they did not have the part and would not schedule me for the repair until they had they part. They also indicated they had no control over when the part would be available and suggested I call Audi Customer Care for information on when the part might be available. I did as suggested and got a supreme runaround and sent back to the dealer. The service manager indicated to me they would put me on the list and call when they received the part. Unfortunately, they could not schedule me for repairs as they did not have a delivery date for the part from Audi. My system is intermittently showing the airbag is not working. This has been going on for a couple of months. I should be able to schedule my car for repair but cannot as Audi is slow rolling the delivery of the part for this recall. I want to inform NHTSA that Audi is not offering a timely response to this recall. After being notified of the problem several months ago, you would think they could start the manufacturing process to deliver parts in a timely manner. And to send a letter to me and advise that I should schedule the repair only to discover the parts aren't available and I can't get my Audi A3 repaired is very bad on Audi's part.

11/16/2021
Components: AIR BAGS
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUUPBFFXJA******
Summary

The contact owns a 2018 Audi A3. The contact received a recall notification for NHTSA Campaign Number: 21V198000 (Air Bags) however, the dealer informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

11/16/2021
Components: AIR BAGS
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUB8GFF9J1******
Summary

The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

11/07/2021
Components: AIR BAGS
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUUPBFF8JA******
Summary

The passenger airbag stays on off mode even when a passenger is sitting in the seat with their seatbelt on. I have taken my car to Audi dealership two times and they tell me I would have to pay $900.00 for a new airbag pod which may not even fix it. Audi also told me it’s not covered with my warranty. I’ve been trying to avoid driving with passengers but it’s my only vehicle and can’t always avoid it.

10/10/2021
Components: AIR BAGS
Incident Date: 10/09/2021
Crash: No
Fire: No
Vehicle Identification Number: WAU6ULFF5J1******
Summary

The car informed me the passenger airbag is turned off. This recall was first noticed 7 months ago. Surely that’s enough time for Audi to come up with a fix? If the fix is going to be expensive (new seats and sensors) then that sucks for Audi. But what about the tens of thousands of us driving without airbags while Audi “investigates” for 7 months?

10/01/2021
Components: TIRES
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: Waugugff0j1******
Summary

Wife was driving and the tire suddenly lost pressure and she almost lost control. The tire sidewall had blown out and this is the second tire with the same problem.

09/30/2021
Components: AIR BAGS
Incident Date: 09/29/2021
Crash: No
Fire: No
Vehicle Identification Number: Wauaugff1j1******
Summary

Airbag light reads off while my husband is sitting in the seat

09/19/2021
Components: AIR BAGS
Incident Date: 09/13/2021
Crash: Yes
Fire: No
Vehicle Identification Number: WAUJ8GFF2J1******
Summary

My wife was impacted on the drivers side very hard by another vehicle, enough to total the car, and the side airbags did not deploy

09/15/2021
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUJ8GFF2J1******
Summary

Recall StatusRecall Incomplete, remedy not yet available. The passenger occupant detection system (PODS) may detect a malfunction and switch off the passenger airbag even though the seat may be occupied. I have been waiting for the recall on my vehicle to be fixed since 03/22/2021. It has been 6months and the manufacture still doesn't have a remedy to fix my vehicle. I can't sale my vehicle or even rent it out because of the recall.

08/17/2021
Components: AIR BAGS
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: Wauj8gff6j1******
Summary

Takata Recall. The contact owns a 2018 Audi A3. The contact received notification for NHTSA Recall Number: 21V198000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not yet available. The contact stated that the warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,400. The incorrect VIN was provided.

08/16/2021
Components: AIR BAGS,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUGUGFF1J1******
Summary

There are six recall warnings associated with this car and tons of information that I am not including as I am sure you have all of the documentation. I am adding my vin # above to the complaints. I would like to know what VW corp is doing about this. Thank you very much for keeping us safe on the road best, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

07/27/2021
Components: TIRES
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUGUGFF0J1******
Summary

During a trip the tire blew and separated at the sidewall. The vehicles tire pressure was correct and only had approximately 30,000 miles. The tires are the manufacturer installed Continental ProContact 225/40R18.

07/06/2021
Components: AIR BAGS
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUB8GFFXJ1******
Summary

Audi has not come up with a repair for the PODS recall. This is the second time they have needed to repair the PODS system. Users could run into an issue where if an accident were to occur with a passenger the airbag may not deploy. NO TIME FRAME GIVEN.

07/01/2021
Components: AIR BAGS
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: wauaugffxj1******
Summary

The contact owns a 2018 Audi A3. The contact received notification of NHTSA Campaign Number: 21V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were made aware of the issue and informed the contact that the remedy was not available. The contact had not experienced a failure. VIN tool confirms parts not available.

05/01/2021
Components: AIR BAGS
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUJ8GFF9J1******
Summary

I'VE BEEN WAITING SINCE MARCH FOR AUDI NJ TO REPAIR MY AIRBAG (PODS) AND IT'S ALREADY MAY 1ST THIS IS ABSURD AND COMPLETELY ON THE HANDS OF AUDI AND AUDI ONLY. I DON'T WANT TO RISK HAVING ANYONE IN MY PASSENGER SEAT AND GOD FORBID GET INTO AN ACCIDENT AND IT WOULD BE ON MY HANDS. AUDI HAS TO STEP IT UP BECAUSE I'M MORE THAN SURE I'M NOT THE ONLY ONE WAITING FOR THIS TO BE AVAILABLE TO SERVICE OUR CARS.

04/27/2021
Components: AIR BAGS
Incident Date: 04/27/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUAUGFF3J1******
Summary

AUDI IS UNABLE TO PROVIDE A REMEDY FOR THE PODS RECALL IN A TIMELY MANNER MAKING MY AUDI A3 UNSAFE FOR PASSENGERS SITTING IN THE FRONT PASSENGER SEAT.

02/17/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUJ8GFF3J1******
Summary

ON INITIAL START, OCCASIONALLY THE CAR WILL BECOME INACTIVE WHILE DRIVING (SOMETIMES STALLS/SPUTTERS & SOMETIMES JUST DOESN'T ADVANCE EVEN WHILE PRESSING ON THE GAS PEDAL). OFTEN THE CAR SPONTANEOUSLY RESPONDS WITHIN SECONDS IF IT HAS NOT STALLED, BUT RECENTLY NOW IT STALLS AND SPUTTERS, THEN NEEDS TO BE RESTARTED. I WAS PULLING OUT OF A PARKING LOT INTO TRAFFIC WITH SAFE DISTANCE, WHEN THE CAR BECAME "DORMANT" AND STALLED. LUCKILY, THERE WAS A CENTER LANE THAT I COULD COAST INTO TO AVOID CAUSING A SERIOUS ACCIDENT. UPON RESTARTING THE VEHICLE, THE SCREEN DISPLAYED "START/STOP SYSTEM: MALFUNCTION". I SHUT OFF THE SYSTEM AND DROVE HOME. THE NEXT MORNING, THE CAR DID THE SAME EXACT THING- HAD JUST STARTED UP THE CAR AND BEGAN DRIVING- AND IT LOST ALL POWER TO THE GAS PEDAL/WE ALMOST CAME TO A COMPLETE STOP- BUT THE CAR WAS STILL RUNNING, THEN IT QUICKLY RESET ITSELF. THIS TIME MY SERVICE ENGINE SOON LIGHT CAME ON. I CALLED THE DEALER AND TOOK IT IN FOR SERVICE. I WAS TOLD THAT IT WAS BAD GAS AND THAT I NEEDED TO TAKE IT TO CERTAIN GAS STATIONS -MARATHON OR SHELL ONLY AND ONLY PUT PREMIUM FUEL IN IT (ALTHOUGH THE MANUAL STATES THAT I CAN USE 87 OR 89). THE CAR IS UNSAFE AND IS DANGEROUS TO DRIVE. I AM PUTTING MYSELF AND MY OCCUPANTS IN DANGER AND ALSO THE LIVES OF OTHERS AROUND ME. I UNDERSTAND THAT THERE IS A CLASS ACTION LAW SUIT THAT WAS FILED IN 2020- THIS CANNOT WAIT- THERE MUST BE A RECALL- SOMEONE WILL GET SERIOUSLY HURT OR EVEN DIE BECAUSE OF THIS.

03/13/2020
Components: AIR BAGS
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUJ8GFF0J1******
Summary

SAFETY RECALL 69Z4 PASSENGER OCCUPANT SECTION SYSTEM (PODS) FOR AUDI A3S. I RECEIVED NOTICE OF THIS RECALL FROM AUDI IN AUGUST 2019 AND AT THE TIME THERE WAS NO REPAIR AVAILABLE. I WAS RECEIVING THE AIRBAG WARNING LIGHT AND AUDIO WARNING SIGNALS INDICATING THAT THERE WAS A SAFETY SYSTEM MALFUNCTION. THE RECALL REPAIR BECAME AVAILABLE IN SEPTEMBER AND I HAD THE RECALL COMPLETED IN LATE SEPTEMBER 2019 AT THE DEALERSHIP I PURCHASED THE CAR FROM BRAND NEW. IN OCTOBER OF 2019 THE SAFETY WARNINGS AND AUDIO WARNINGS ABOUT MY SAFETY SYSTEMS AND MY AIR BAG LIGHT CAME ON AGAIN. I CALLED THE AUDI WILISONVILLE (OREGON) TO REPORT THE PROBLEM AND THEY AGAIN ATTEMPTED TO FIX IT IN NOVEMBER. IN DECEMBER, AGAIN THE SAME WARNING LIGHTS AND SOUNDS CAME ON. I AGAIN LET THEM ATTEMPT TO FIX THE ISSUE IN JANUARY 2020. THEY TOOK 13 DAYS AND GOT AUDI USA INVOLVED TO HELP SERVICE TO FIX THE PODS ISSUE. IN FEBRUARY OF 2020, I AGAIN AM EXPERIENCING THE SAME ISSUES WITH MY AIRBAGS AND SAFETY SYSTEMS AND WARNING LIGHTS. AUDI JUST CONTINUES TO ATTEMPT TO FIX THE CAR, BUT UNDER OREGON LEMON LAW I ONLY NEEDED TO ALLOW AUDI WILSONVILLE 1 CHANCE AT FIXING THE PODS PROBLEM BECAUSE AND THE ISSUE CAN CAUSE SERIOUS INJURY OR DEATH AND I QUOTE FROM THE AUDI RECALL NOTICE "IN THE EVENT OF A CRASH THERE WOULD BE AN INCREASED RISK OF INJURY TO THE OCCUPANT IN THE FRONT PASSENGER SEAT IF THE PASSENGER AIRBAG IS SWITCHED OFF/NOT WORKING." THE DEALERSHIP IS OFFERING TO PAY OFF THE REMAINDER OF WHAT I OWE ON THE CAR, BUT I WOULD STILL BE LOSING OVER $17,000 IN MONEY I PUT DOWN AND HAVE ALREADY PAID IN MONTHLY PAYMENT. THE WARNING LIGHTS COME ON RANDOMLY WHEN I'M DRIVING OR STATIONARY WAITING AT TRAFFIC LIGHTS. AUDI WILSONVILLE DOESN'T SEEM INTERESTED IN WORKING WITH ME TO FIND A RESOLUTION.

09/23/2019
Components: AIR BAGS
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUAUGFF5J1******
Summary

TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). THE CONTACT STATED THAT AUDI GRAPEVINE (LOCATED AT 1260 E STATE HWY 114, GRAPEVINE, TX 76051, (817) 354-2834) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/04/2019
Components: AIR BAGS
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUTPBFFXJA******
Summary

TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). AFTER CONTACTING THE DEALER (AUDI OF TYSON, 8598 LEESBURG PIKE, VIENNA, VA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/02/2019
Components: AIR BAGS
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUAUGFF9J1******
Summary

TL* THE CONTACT OWNS A 2018 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V474000 (AIR BAGS). CIRCLE AUDI (LOCATED AT 1919 N LAKEWOOD BLVD, LONG BEACH, CA 90815, (562) 597-3663) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *AS *TR

02/15/2019
Components: TIRES
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUB8GFF0J1******
Summary

TL* THE CONTACT OWNS A 2018 AUDI A3 EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TX TIRES, SIZE: 225/40R18 92HXL (NA). WHILE DRIVING 55 MPH, THE FRONT PASSENGER TIRE THREAD SEPARATED. THE VEHICLE WAS TAKEN TO PAUL MILLER AUDI (179 US-46, PARSIPPANY, NJ 07054, (973) 575-7750) WHERE THE CONTACT WAS INFORMED THAT THE TIRE PERFORMED AS DESIGNED; HOWEVER, THE TIRE WAS REPLACED. THE TIRE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE DEALER COULD SEND THE TIRE BACK TO THEM FOR REVIEW AND INSPECTION. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 8,101. THE DOT NUMBER WAS UNKNOWN.

12/24/2018
Components: WHEELS
Incident Date: 12/15/2018
Crash: No
Fire: No
Summary

HI, I BOUGHT AN AUDI A3 2018 ON NOVEMBER 2017 FROM AUDI OF ROCHESTER HILLS, MICHIGAN.SINCE THEN I HAVE HAD ISSUES WITH THE ORIGINAL PIRELLI TIRES IN THE CAR. TWO INCIDENTS HAPPENED WITHIN A SPAN OF 1 YEAR WHERE THE TIRE WAS DAMAGED ON THE SIDE WALL AND AND IT WAS IRREPLACEABLE SO I HAD TO GET A NEW TIRE WITHIN FEW MONTHS OF BUYING THE CAR. ON DEC 15, 2018 I LOST TIRE PRESSURE WHILE DRIVING IN SHELBY TOWNSHIP, MICHIGAN AND WHEN I TOOK THE CAR TO THE DEALER I WAS TOLD THAT THERE WAS SIDEWALL DAMAGE. ON MAY 31, 2018 I WENT OVER A POTHOLE AT THE INTERSECTION OF HURONTARIO & EGLINTON IN MISSISSAUGA ONTARIO, WHERE ONE OF THE TIRE GOT PUNCTURED (COMPLAINT FILED WITH CITY OF MISSISSAUGA, TRANSPORT CANADA AND PICTURE ATTACHED). I TOOK IT TO A MECHANIC SHOP AND THEY SAID THAT I'LL HAVE TO REPLACE THE TIRE AS THEY COULDN'T FIX THE TIRE BECAUSE THE SIDE WALL WAS DAMAGED. ONCE I GOT BACK TO MICHIGAN I GOT A NEW TIRE AT THE DEALERSHIP AND I ASKED BOTH THE DEALERSHIP AND PIRELLI ABOUT THE QUALITY OF THE TIRES BUT WAS TOLD THIS IS WHAT THE SUPPLIER (PIRELLI) SUGGESTED FOR THE A3. I WAS TOLD AT THE DEALERSHIP THAT THIS IS AN ISSUE WITH THE LOW PROFILE TIRES ON THE AUDI CARS. IF THE DEALERSHIP IS AWARE OF THE ISSUES THEN THIS SHOULD BE COMMUNICATED BACK TO THE OEM AS WELL AS THE SUPPLIER. THIS IS PART OF THE QUALITY AND SAFETY STANDARDS THAT DEALERSHIP SHOULD BE PROVIDING TO THE CUSTOMERS. WITHIN A YEAR I HAD TO PAY FOR TIRES BECAUSE THE QUALITY IS NOT GOOD ENOUGH TO HANDLE POTHOLES? THE ISSUE HAPPENED IN LOW SPEED FOR ME SO I WAS ABLE TO STEER THE VEHICLE TO SAFETY. IF THIS HAD HAPPENED ON A HIGHWAY, IT COULD HAVE BEEN A DANGEROUS SITUATION. THANK YOU FOR YOUR CONSIDERATION.

06/20/2018
Components: EXTERIOR LIGHTING
Incident Date: 06/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUAUGFF4J1******
Summary

DUE TO CONDENSATION/FOGGING, FRONT HEADLIGHT PROJECTION IS REDUCED TO LESS THAN HALF. THIS IS A SAFETY ISSUE DRIVING AT NIGHT TIME.

0 Recalls

for 2018 AUDI A3 SPORTBACK E-TRON

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