EN

2018 BMW 3 Series PHEV 4 DR RWD

5
Recalls
21
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

21 Complaints

for 2018 BMW 3 SERIES PHEV
01/25/2022
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 12/26/2021
Crash: No
Fire: No
Vehicle Identification Number: WBA8E1C58JA******
Summary

In May 2021 I purchased a 2018 Certified Pre-owned BMW 330e Plug-in Hybrid with 20K miles from the BMW dealership at Glendale, CA. My car is under original manufacture warranty to this day but I also have paid for an extra warranty and maintenance program. On December 26th, 2021, as I was driving back from Las Vegas on highway 15, about 40 miles into the trip, my car dash displayed an error message "Charging Malfunction" immediately after this error, the entire car systems INCLUDING BREAKS AND STEERING WHEEL! stopped working. I lost control of my car and my car went towards the right side of the road where there's no asphalt and it's all dirt and pebbles. car was finally stopped with the help of manual handbrake but I was terrified and I felt lucky to survive the incident. BMW roadside assistance towed my car to the BMW dealership in Las Vegas since it's the closes dealer. they said they don't have any loaner car and I should get rentals and they will pay for it at the end since it's part of my warranty is to provide "Transportation" while the car is at the shop. they also said once my car is fixed, they will "reunite" my car in Los Angeles. 2 days after, the dealership declined any repair due to a leak on the radiator and I was told my car was "Overheated". Although my car had no indication of overheating ever or at the time of the incident. The picture I took from the error also shows the temperature of my car which is normal. See picture. I can't wrap my head around losing break and steering wheel without any prior error or indication of overheated car. BMW is can't explain why and neither can my insurance after reviewing my car's computer logs, how could I trust driving this car again if break and steering wheel could fail without any prior indication of overheating or low coolant or ANY error? A car that is still under manufacturer warranty with only 31K miles! who will be responsible if I crash and get injured or die if this happens next time?

12/09/2021
Components: FUEL SYSTEM, DIESEL
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: wba8j1c58ja******
Summary

The contact owns a 2018 BMW 328d. The contact received notification of NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

11/01/2021
Components: FUEL SYSTEM, DIESEL
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: wba8f1c5xjk******
Summary

The contact owns a 2018 BMW 328D. The contact was informed by a third party that his vehicle was included in NHTSA Campaign Number: 21V568000 (Fuel System, Diesel) however, the part for the recall repair was unavailable. The dealer was made aware of the issue and informed the contact that the part was not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

10/26/2021
Components: FUEL SYSTEM, DIESEL
Incident Date: 08/11/2021
Crash: No
Fire: No
Vehicle Identification Number: wba8j1c51ja******
Summary

The contact owns a 2018 BMW 328D. The contact stated that the vehicle failed to start up without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic who was unable to diagnose the failure. The vehicle was then towed to a dealer where they replaced the fuel pump; however, the fuel pump failed during the test drive. The contact was also informed by the dealer that the vehicle was included in NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part for the recall repair was unavailable. The manufacturer had not been notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. The vehicle remained in the possession of the dealer. VIN tool confirms parts are not available.

10/01/2021
Components: FUEL SYSTEM, DIESEL
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: WBA8E5C55JA******
Summary

The contact owns a 2018 BMW 328D. The contact stated while driving 50 MPH, the vehicle inadvertently stalled. An unknown warning light illuminated the instrument panel. The contact veered to the side of the road. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the high-pressure pump had exploded, and the explosion had damaged other parts of the vehicle. The contact stated the vehicle was repaired. The contact received a recall notification for NHTSA Campaign Number: 21V586000 (Fuel System, Diesel) however, the part for the recall repair was not yet available. The manufacturer was notified of the failure. The contact stated recall has been repaired. The approximate failure mileage was 34,914.

04/16/2021
Components: ENGINE
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: WBA8D9G59JN******
Summary

ON THE WAY HOME FROM PURCHASING THIS VEHICLE AS A CPO AT THE BMW DEALER, A LOUD ENGINE KNOCK DEVELOPED. MADE AN APPOINTMENT AT THE BMW DEALER TO CHECK IT, AND ON THE WAY THERE, IT LOST POWER & ENGINE MALFUNCTION WARNING LIGHTS ILLUMINATED. HAD TO PULL OFF HIGHWAY, FEARING CAR WOULD STOP RUNNING ALTOGETHER. DIAGNOSIS WAS FAILED ROD BEARINGS, WITH LOTS OF METAL SHAVINGS IN THE OIL FILTER. MILEAGE WAS 36,500 MILES.

03/08/2021
Components: ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WBA8B3C55JK******
Summary

RETURNING FROM A LOCAL GROCERY STORE I DROVE INTO OUR GARAGE AND SHUT OFF THE ENGINE. IMMEDIATELY I HEARD A LOUD POP FROM THE ENGINE COMPARTMENT, LIKE FROM A FIRECRACKER, AND I SAW BLACK SMOKE COMING FROM THE HOOD AND FROM THE LEFT WHEEL WELL. I IMMEDIATELY TRIED TO RESTART THE CAR TO DRIVE OUT OF THE GARAGE. NOTHING WORKED SO I PUSHED THE CAR OUT OF THE GARAGE BY HAND AND RELEASED THE HOOD LATCH. BY NOW THE HOOD'S EXTERNAL SAFETY LATCH WAS SO HOT I COULD NOT RELEASE IT. WITH THE HOOD CLOSED, I WAS UNABLE TO EXTINGUISH THE ENGINE FIRE USING A 15 LB CO2 AND A 5 LB ABC EXTINGUISHER. THE CITY FIRE DEPARTMENT ALSO WERE UNABLE TO EXTINGUISH THE FIRE UNTIL THEY SAWED THE HOOD IN HALF. THE 2 1/2 YEAR OLD CAR WAS A TOTAL LOSS. A EXPERT FROM BMW OF NORTH AMERICA INSPECTED THE CAR REPORTING THAT WAS TOO MUCH DAMAGE TO DETERMINE THE FIRE'S CAUSE. BMW NA CALLED TO REPORT THE RESULT NOT THEIR INVESTIGATION AND SAY THAT NO WRITTEN REPORT WAS AVAILABLE, ONLY THE VERBAL VERBAL FONECON.

12/18/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WBA8E1G5XJN******
Summary

VEHICLE HAD 300 MILES ON IT. ALL POWER WENT OUT IN THE VEHICLE INCLUDING THE STEERING GOING STRAIGHT 45MPH WITH MY SMALL CHILD IN THE CAR. ALMOST DIED, BUT WAS ABLE TO CONTROL CAR TO GET IT TO THE SIDE OF THE ROAD ALMOST GETTING HIT HEAD ON. CALLED BMW FROM WITHIN THE CAR AND WENT LATER THAT DAY TO GET A LOANER. I REFUSED TO TAKE BACK CAR DUE TO SAFETY ISSUES. AFTER A WEEK OF THEM "FIXING" IT THEY TOLD ME THAT IT WAS A MAIN CONTROL PANEL FOR THE FUEL PUMP THAT WENT OUT. I DO SEE THROUGH WHEN CHECKING RECALLS FOR 2018 BMWS THAT THERE WAS ONE ISSUED FOR A PUMP, BUT NOT UNTIL SEPTEMBER 2018. THIS HAPPENED TO ME IN MARCH OF 2018, SO IF IT IS THE SAME ISSUE THE RECALL SHOULD BE SHORTENED.

12/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WBA8A3C52JA******
Summary

TL* THE CONTACT OWNS A 2018 BMW 320I. THE CONTACT STATED THAT RODENTS WERE FOUND EATING THE WIRES IN THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE DRIVER SIDE SPEAKERS WERE EMITTING A LOUD NOISE. THE VEHICLE WAS TAKEN TO PAUL MILLER BMW (1515 NJ-23, WAYNE, NJ 07470) WHERE NO FAILURE WAS DIAGNOSED HOWEVER, THE SPEAKER AND WIRES WERE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED AS WIRES WERE FOUND CHEWED IN THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHOM INFORMED HIM THAT CHIPMUNKS WERE ENTERING THE VEHICLE THROUGH THE VENTILATION SYSTEM. THE CONTACT STATED THAT THERE WAS NO GRILL ON THE FRONT OF THE VEHICLE WHICH WAS ALLOWING THE RODENTS IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

11/04/2020
Components: TIRES
Incident Date: 05/07/2019
Crash: No
Fire: No
Summary

2018 BMW 330 IX. CONSUMER STATED THAT THE CONTINENTAL RUN FLAT TIRES ON VEHICLE BLEW OUT AND AS A RESULT CAUSED DAMAGE TO RIMS ON VEHICLE. CONSUMER IS SEEKING REIMBURSEMENT FOR DAMAGED RIMS. *LD *JS

09/03/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WBA8B9G50JN******
Summary

WHEN REAR WINDOWS ARE DOWN, THERE IS A LOUD REVERBERATING ROARING SOUND THAT THAT INCREASES W SPEED AND IS VERY DISTRACTING TO DRIVER. IT IS A RECURRING PROBLEM ON 330I EVEN ONES BEFORE 2018. BMW SERVICE MANAGER SAY IT IS A DESIGN DEFECT.

09/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WBA8A3C5XJA******
Summary

INCE DECEMBER OF 2019 I HAVE HAD CONTINUOUS PROBLEMS WITH MY CAR AND MY IPHONE. I HAVE RESPONSIBLY GONE TO DEALERSHIP FAR TOO MANY TIMES TO HAVE THIS REPAIRED. CALLS HAVE DROPPED WHILE I'M ON THE PHONE WITH CLIENTS WHO ARE EMOTIONALLY FRAGILE. (I AM A THERAPIST ). THE CALLS CONTINUALLY DROPPED AND AFTER LOOKING AT THE ISSUE THE SERVICE DEPT DEALERSHIP TOLD ME IT WAS MY PHONE. I WENT TO APPLE AND GOT A BRAND NEW TELEPHONE AND THE ISSUE HAPPENED AGAIN. SO CLEARLY IT WASN'T MY PHONE. THEY REPLACED SOME PARTS BUT I HAVEN'T DRIVEN MY CAR DUE TO COVID. I GOT IN THE CAR TO FIND MY MUSIC FROM MY TELEPHONE NO LONGER PLAYS THROUGH THE STEREO AS IT DID PRIOR. BMW HAS ADMITTED TO ME THEY HAVE AN ELECTRICAL ISSUES WITH THE 2018 BMW AND COMPARABILITY OF THE IPHONE. THE DEALERSHIP HAD A RESPONSIBILITY TO DISCLOSE THIS WHEN I LEASED THE CAR THE OMITTED THIS IMPORTANT INFORMATION THAT WOULD CAUSE ME TO PAUSE IN LEASING IT AS ITS IMPERATIVE TO MY JOB AND BUSINESS TO BE ABLE TO TALK AND RECUR VERY CALLS FROM CLIENTS. I TRIED TO RESOLVE THIS WITH BMW CORP AND THEY OFFERED NO MONITORY OR ANY RESOLUTION FOR MY UNREASONABLE NUMBER OF TRIPS TO THE DEALERSHIP, FOR INCONVENIENCING MENTALLY FRAGILE PEOPLE AND MY TIME. THEY ALSO DID NOT DISCLOSE THIS INFORMATION THEY CLEARLY ARE AWARE OF WHEN I LEASED THE VEHICLE.

07/07/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/06/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WBA8E1G59JN******
Summary

I WAS STOPPED AT A STOP LIGHT WITH MY FOOT ON THE BRAKE FOR ABOUT A MINUTE WHEN THE CAR SUDDENLY ACCELERATED AND LUNGED FORWARD.I APPLIED MORE PRESSURE TO THE BRAKE,ALL THE WAY TO THE FLOOR , BUT THE CAR WOULD NOT STOP. THE CAR IN FRONT OF ME IS THE ONLY THING THAT STOPPED THE CAR ,AS HE WAS STOPPED TOO. THE CAR THEN BOUNCED BACKWARD AND TURNED OFF BY ITSELF. I WAS ON A MAIN STREET AT A LIGHT. IT WAS FORTUNATE THAT ANOTHER CAR WAS STOPPED IN FRONT OF ME BECAUSE IT STOPPED THE CAR AND PREVENTED MY CAR FROM HITTING PEDESTRIANS.

01/17/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 01/12/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WBA8A9C56JA******
Summary

ACCELERATION ISSUES. I COMPLAINED TO BMW ABOUT THE ISSUE NOVEMBER 2018 FOR MY 2018 BMW. HOWEVER, BMW SAID THERE WASN'T A PROBLEM. ON SUNDAY AT AROUND 6:28 PM I WAS PULLING INTO A PARKING SPACE AT MY CHASE BANK AND THE CAR SUDDENLY STARTS ACCELERATING CAUSING ME TO HAVE A HEAD ON COLLISION WITH A PARKED CAR. MY 2015 BMW HAD THE SAME PROBLEM. I WAS IN RALPH'S PARKING LOT IN BEVERLY HILLS ABOUT TO PULL OUT WHEN SUDDENLY MY BMW ACCELERATED, AND I NEARLY KILLED TWO PEOPLE. WHEN I BOUGHT IT IN FOR SERVICE BMW REPAIRED THE PROBLEM. SOMETHING WAS CALIBRATED TO HIGH.

01/11/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WBA8E1C5XJA******
Summary

CAR MAKING A EXPLOSIVE, CRANKING MECHANICAL NOISE UPON UNLOCKING THE CAR BEFORE YOU EVEN OPEN THE DOOR. THERE SEEMS TO BE A FUEL PUMP MAKING NOISE FROM INSIDE A GAS TANK. BMW AUTHORIZED DEALERS ACKNOWLEDGED THE NOISE IS ASSOCIATED WITH A "HIGH PRESSURE FUEL PUMP" AND REFER TO THIS AS "NORMAL" I BELIEVE THE FUEL DELIVERY SYSTEM IN THIS CAR AND OTHER SIMILAR MODELS ARE THE RESULT OF DEFECTIVE COMPONENT(S) AND/OR A RESULT OF A FLAWED ENGINEERING. THIS NOISE HOWEVER CONTINUES ON WITH A HUMMING/BUZZING SOUNDS FOR SEVERAL MINUTES WHICH ALSO EFFECTS THE CAR'S OVERALL PERFORMANCE WHICH SEEMS TO BE CAUSING THE CAR TO PERFORM AT A DIMINISHED LEVEL OVERALL WHICH MAY OR MAY NOT AFFECT VEHICLE'S OVERALL SAFETY COMPONENTS SUCH AS BRAKES AND OTHER CONTROL APPARATUS. AT TIMES, UPON UNLOCKING THE CAR, IT FEELS AND VERY WELL SOUNDS LIKE THE VEHICLE IS ABOUT TO EXPLODE?! AND THIS BY ITSELF CAUSING A GRAVE CONCERN AND I FEEL THAT IT MUST BE INVESTIGATED, ESPECIALLY THAT BMW HAS BEEN RELUCTANT/UNABLE TO REPAIR DESPITE REPEATED 8 ATTEMPTS WITH CAR BEING IN SERVICE FOR OVER 30 DAYS. THIS CAR IS STILL UNDER MANUFACTURER'S WARRANTY. ALL REPAIR ORDERS HAVE BEEN DONE AT BMW AUTHORIZED DEALERSHIP. ALL REPAIR ORDER DOCUMENTS AS WELL AS A SHORT 15 SECONDS VIDEO CLIP ARE AVAILABLE UPON REQUEST.

12/28/2019
Components: STRUCTURE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WBA8D9G50JN******
Summary

SUNROOF EXPLODED WHILE I WAS DRIVING ON THE FREEWAY

09/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WBA8F1C52JA******
Summary

CAR WAS IN MOTION ON A STREET. ENGINE STALLED. CAR WOULDN'T START. TOWED TO BMW DEALERSHIP. CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AT APPROXIMATELY 7400 MILES. METAL SHAVINGS THROUGHOUT ENTIRE FUEL SYSTEM. INJECTORS, FUEL LINES, FUEL PUMP, AND FUEL TANK NEEDED TO BE REPLACED.

07/18/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: WBA8A9C58JK******
Summary

THIS CAR DOESN'T HAVE A WAY FOR DRIVERS TO PUT THE GEAR IN NEUTRAL IF THE ELECTRICAL PANEL AND THE ENGINE IS DEAD. I WAS IN THE FLOODED AREA IN THE MIDDLE OF THE ROAD AND FELT SCARED WHEN BIG TRUCKS PASSED ME SIDE BY SIDE. EVEN THE SHERIFF WHO HELPED ME COULDN'T FIND IT IN THE OWNERS MANUAL. I HAVE A 12 MONTHS OLD GRANDSON AND I DON'T FEEL SAFE DRIVING THIS CAR.

09/04/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WBA8Z9C50JG******
Summary

WAS ON A ROAD TRIP, DROVE 600 MILES PREVIOUS DAY. NEXT DAY EVENING, PIRELLI RUN FLAT TIRE BLOWS OUT ON A FREEWAY. I HAD JUST PASSED THE TOLL PLAZA AND WAS ACCELERATING TO MERGE WITH THE TRAFFIC. RUN FLAT REINFORCED SIDEWALLS SHOULD'VE ALLOWED THE TIRES TO BE USABLE EVEN AT 0 PSI BUT I EXPERIENCED SEVERE VIBRATION COMING THROUGH THE CHASSIS, CAR PULLING TO THE LEFT AND EMITTING A TERRIBLE GRINDING NOISE THAT FELT TERRIBLE AND UNSAFE TO DRIVE. DESPITE APPEARING FINE AT FIRST GLANCE, THE TIRE WAS ACTUALLY SEVERELY DAMAGED. THE INNER SIDEWALL HAD A LARGE GASH. THE CAR WAS FINALLY TOWED TO A BMW SERVICE STATION AND THE ONLY OPTION WAS TO REPLACE THE TIRE. IN THE MEANTIME, THE BMW IDRIVE INFOTAINMENT DISPLAY SAID I COULD SAFELY DRIVE 50 MPH FOR 50 MILES.

07/29/2018
Components: VISIBILITY/WIPER
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: WBA8Z9C50JG******
Summary

I WAS ON THE CAPITAL BELTWAY OUTSIDE WASHINGTON DC GOING ABOUT 60 MPH AND MY SUNROOF SUDDENLY SHATTERED. IT WAS EXTREMELY SCARY BECAUSE IT SOUNDED LIKE A GUN SHOT GOING OFF. IT WAS A VERY HOT DAY, LOW 90S. LUCKILY I HAD JUST CLOSED THE SUN VISOR SO THE GLASS DID NOT POUR DOWN ON ME OR MY PASSENGERS. WHEN WE PULLED OVER, WE FOUND A LARGE HOLE IN THE FRONT PANEL OF THE PANORAMIC SUNROOF AND SHATTERED GLASS SITTING ON THE FABRIC SUN VISOR.THE REMAINING GLASS WAS CRACKLED. I JUST GOT THIS CAR, BRAND NEW, 2 WEEKS AGO AND I KNOW IT HAD BEEN IN A HAIL STORM AND HAD DENTS THAT HAD TO BE REPAIRED JUST BEFORE I LEASED IT. I'M SUSPICIOUS THAT HE HAIL STORM MAY HAVE DAMAGED THE SUNROOF GLASS AS WELL.

03/17/2018
Components: AIR BAGS
Incident Date: 02/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WBA8E1G52JN******
Summary

AIRBAGS FAILED TO DEPLOY IN SERIOUS ACCIDENT CAUSING INJURY. VEHICLE WAS TRAVELING WHEN STUCK IN FRONT LEFT BUMPER BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 45-50 MPH

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