EN

2018 GMC Sierra 2500 PU/CC RWD

3
Recalls
19
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 20.7%

Complaints
Recalls

19 Complaints

for 2018 GMC SIERRA 2500
12/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GT12UEY5JF******
Summary

Diesel exhaust fluid systems limited to slower speeds causing traffic back up. Issue is these components are failing on these trucks. Mine failed with in 3 yrs of manufacture date.

11/12/2021
Components: EQUIPMENT
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GT12UEYXJF******
Summary

The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/13/2021
Components: VISIBILITY/WIPER
Incident Date: 10/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEY6JF******
Summary

Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.

10/04/2021
Components: EQUIPMENT
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gt12tey0jf******
Summary

The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact recently stated that the check engine warning light was illuminated. The contact also stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,600. VIN tool confirms parts not available.

09/30/2021
Components: EQUIPMENT
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1gt12tey7jf******
Summary

The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

08/23/2021
Components: TIRES
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GT12UEY0JF******
Summary

LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failure. There were no prior indications of the eminent failure of the tire. This was the first of two Goodyear Wrangler tire failures for tread separation within 300 mile of each other.

05/14/2020
Components: SEAT BELTS
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEY5JF******
Summary

THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR

04/12/2020
Components: EXTERIOR LIGHTING
Incident Date: 04/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GT12UEY5JF******
Summary

HEADLIGHT SHAKES AND FLICKERS WHILE DRIVING OVER BUMPS IN THE ROAD. HAPPENS ON CITY STREETS AND HIGHWAYS. FLICKERING IS VERY DISTRACTING AND DRAWS ATTENTION AWAY FROM YOUR SURROUNDINGS.

03/20/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 1GT12UEYXJF******
Summary

MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DEFROSTER THERMAL EVENTS", HOWEVER MY VIN IS NOT INCLUDED. THE ISSUE I HAD IS EXACTLY WHAT IS DESCRIBED AND I BELIEVE SHOULD BE INCLUDED IN THE RECALL. I'VE ATTACHED A FEW IMAGES OF THE BURNED, MELTED AND BROKEN PARTS. AGAIN, I'M LUCKY THERE WAS ONLY SMOKE WHEN THIS HAPPENED, AND NO FIRE. PLEASE REVIEW AND ADVISE

01/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEY2JF******
Summary

REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.

12/16/2019
Components: POWER TRAIN
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEY9JF******
Summary

WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE FIRST FLASH WAS FOR THE TRANSMISSION AND THE SECOND TIME WAS FOR THE FUEL INJECTORS. THE REPROGRAMMING HAS NOT FIXED THE ISSUE. I WAS TRYING TO MERGE WITH TRAFFIC ON I 80 IN UTAH

12/02/2019
Components: ENGINE
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GT42VCY3JF******
Summary

TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK GMC OF LANCASTER (1335 MANHEIM PIKE, LANCASTER, PA 17601, (717) 394-0711), TURNER BUICK GMC (612 E MAIN ST, NEW HOLLAND, PA 17557, (866) 680-8360) AND KEIM CHEVROLET INC (3265 LINCOLN HWY E, PARADISE, PA 17562, (717) 879-9614) WERE CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE AND WERE BEING SHIPPED TO THE NORTHERN STATES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/17/2019
Components: ENGINE
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GT22TEYXJV******
Summary

TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.

09/03/2019
Components: TIRES
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GT11REGXJF******
Summary

TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFIN MOTOR COMPANY (2500 WEST ROOSEVELT BLVD, MONROE, NC) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE TIRES WERE EXAMINED AT THE FIRESTONE TIRE CENTER AND THE CONTACT WAS INFORMED THAT THE TIRES WERE DEFECTIVE. THE TIRE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 8,000. *TR

04/26/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEY0JF******
Summary

HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.

11/12/2018
Components: POWER TRAIN
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEGXJF******
Summary

TRUCK BEGAN ROLLING DOWNHILL WHILE THE VEHICLE WAS IN PARK WITH THE KEYS OUT OF TGE IGNITION. I WAS REMOVING A CHILD SEAT FROM THE PASSENGER SIDE REAR SEAT AT THE TIME. SPOUSE WAS ABLE TO HURRIEDLY JUMP INTO THE VEHICLE AND APPLY THE BRAKES.

10/16/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12TEYXJF******
Summary

HEADLIGHTS SHAKE WHEN GOING OVER BUMPS IN HIGHWAY. ITS DISTRACTING AND IRRITATING AND TAKES YOUR ATTENTION FROM THE ROAD WHEN IT HAPPENS.

08/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1GT12UEY9JF******
Summary

WHILE THE TRUCK WAS UNATTENDED, SMOKE WAS OBSERVED BY A PASSER-BY WHO CALLED THE LOCAL FIRE DEPARTMENT. FIRE DEPT BROKE A WINDOW FOR ACCESS, EXTINGUISHED FIRE. HAULED VEHICLE AWAY FOR SAFEKEEPING. HAPPENED WHILE WE WERE AT A CONDO COMPLEX, VEHICLE PARKED FOR THE EVENING. HEAT INTENSITY AND MELTED PLASTIC INDICATED THAT FIRE OCCURRED IN CONSOLE AREA. VEHICLE WAS OFF, WE WERE ASLEEP, NOBODY HAD ACCESS TO INTERIOR OF VEHICLE. A PHONE CHARGER WAS PLUGGED IN, POSSIBLY ANOTHER CHARGER AS WELL.WE CONTACTED GM TO FILE A WARRANTY CLAIM. IT WAS DENIED, ACCORDING TO YVETTE YOUNG BECAUSE "GM COULD NOT DETERMINE THE CAUSE OF THE FIRE SO IT IS NOT OUR PROBLEM." GM DID THREE INVESTIGATIONS, ONE BY THE ADJUSTER, AND TWO MORE THAT INCLUDED A "DESTRUCTIVE INSPECTION." THIS WAS A TWO AND A HALF MONTH PROCESS. WE WERE NOTIFIED BY PHONE THAT THE CLAIM WAS DENIED AND THE LETTER THAT ARRIVED LAST WEEK IS ATTACHED. WE DON'T SMOKE, DID NOT HAVE ANYTHING COMBUSTIBLE IN OR NEAR THE AREA AND ARE CONCERNED THAT THE FIRE WAS RELATED TO THE CHARGERS. SOMETHING IN THAT VEHICLE ALLOWED THE CHARGERS TO OVERHEAT EVEN THOUGH THE TRUCK WAS OFF, IN OUR OPINION. OUR CONCERN IS THAT IF THIS HAD BEEN IN A GARAGE OR HAD PEOPLE BEEN IN THE VEHICLE, LIVES COULD HAVE BEEN LOST. VEHICLE HAD 12,000 MILES ON IT.PURCHASED NEW, NO OBVIOUS CAUSE FOR THIS EVENT. EVENT OCCURRED AT BAY POINT IN PANAMA CITY, FLORIDA.

07/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GT12UEY2JF******
Summary

MY HUSBAND WAS DRIVING OUR BRAND NEW DENALI WHICH HAS ONLY 3500 MILES ON IT. THE ENGINE COMPLETELY SHUT DOWN CROSSING A HIGHWAY WITH 55 MILES PER HOUR POSTING AND MY DAUGTHER OF 8 YEARS OLD WAS IN THE BACK SEAT. THE ENGINE AS I SAID COMPLETELY SHUT DOWN WITH NO INDICATOR LIGHTS OR WARNING AND MY HUSBAND WAS UNABLE TO STEER THE VEHICLE. IT STOPPED OFF THE SIDE OF THE ROAD BY MIRACLE AND ONSTAR WAS CALLED AND THE VEHICLE WAS TOWED TO THE CLOSEST GMAC DEALERSHIP. APPARENTLY THE FUEL INJECTOR PUMP WAS DEFECTIVE FROM THE FACTORY. THEN IT ALSO BLEW SHRAPNEL THROUGH THE WHOLE FUEL INJECTION SYSTEM AND DESTROYING AND ALL THE FUEL LINES AND PARTS TO IT. I AM VERY CONCERNED AS MY FAMILY WAS IN THE CAR AND THIS COULD HAVE CERTAINLY BEEN A HUGE TRAGEDY. I DON'T FEEL SAFE WITH THIS CAR AND I WANT A FULL REFUND FOR MY AUTOMOBILE.

3 Recalls

for 2018 GMC SIERRA 2500
14/09/2017
CAMPAIGN NUMBER: 17V567000
SEAT BELTS:FRONT:RETRACTOR
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Campaign Number: 17V567000
Manufacture: General Motors LLC
Components: SEAT BELTS:FRONT:RETRACTOR
Summary

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/04/2019
CAMPAIGN NUMBER: 19V328000
ENGINE
A short-circuit may damage the engine components and increase the risk of fire.
Campaign Number: 19V328000
Manufacture: General Motors LLC
Components: ENGINE
Summary

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

01/07/2021
CAMPAIGN NUMBER: 21V496000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
An electrical short-circuit can increase the risk of a fire.
Campaign Number: 21V496000
Manufacture: General Motors, LLC
Components: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Summary

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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