2010 Hyundai Veracruz 4-DR. w/SAB

The contact owns a 2010 Hyundai Veracruz. The contact stated that there was an abnormal odor of oil detected. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not available. The vehicle was inspected, and the contact was informed that a second part of repair would be required. The vehicle was not repaired. The contact was informed that the parts were backordered until 2022. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 135,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle shut down and was towed to a certified mechanic. The battery was replaced however, shortly after, the alternator failed the vehicle was towed back to the same mechanic and the alternator was replaced. The contact took the vehicle to the dealer and the dealer declined to assist because the contact had the vehicle towed and repaired by an independent mechanic. The approximate failure mileage was 85,000. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact stated that there was an oil leak coming from the engine. Parts distribution disconnect. The failure mileage was unknown.

Hyundai has had this recall #197 open since 2014 and still does not have a solution? I just got another letter on 7-22-21 saying the same thing that they have been saying for seven years with zero resolution yet in place. I finally took the time to read the other complaints about electrical problems and the car seizing up nd being dead and this is exactly what is happening to my 2010 Hyundai Veracruz as I write this. How can this ongoing problem not be addressed and fixed by Hyundai for over 7 years now! What is the NHTSA doing about this? I now am looking at a seriously expensive repair for this problem because Hyundai simply is ignoring all of the complaints about this dangerous situation. The local dealerships I call don't want to touch it until the remedy is available or want us to pay for it and try and recover the cost later. This is unacceptable and I want to know what this government agency NHTSA is doing about it. Hyundai customer service is of no real help. They just advise to get it fixed and hope for a remedy later, but this type of problem is truly dangerous and I do not want my family put in jeopardy of an accident due to the car going dead as it has done twice so far at my home. Please make Hyundai solve this problem now and actively reach out to the owners of these vehicles with a solution that will cost nothing to the owners. I am on social security and cannot afford to put out approximately $1,000 and hope to get it back someday from Hyundai. I feel Hyundai is allowing this problem to go on due to not wanting to spend the money to fix this problem while they hope that it just goes away. Please do something NOW!!!

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA campaign number: 20V705000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact back to the dealer. The contact stated that oil was leaking onto the alternator causing the starter to become inoperable. The starter was replaced however, the failure recurred. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling). The contact stated that while driving at an undisclosed speed, the vehicle loss motive power without warning. The vehicle was towed to the residence and the contact’s husband inspected the vehicle and noticed that there was oil leaking from the valve cover gasket onto the alternator and battery. The contact’s husband replaced the alternator and valve cover gasket himself. The vehicle was then towed to the dealer. The dealer informed the contact in March of 2021, that there was no remedy for the recall repair. The vehicle remained at the dealer. The contact was informed by the dealer that the remedy was available however, they would not perform the recall repair due to the engine failure. The manufacturer was made aware of the failure and informed the contact that the part was not yet available. The failure mileage was unavailable.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 32 mph, the vehicle stalled. The contact stated that the battery warning light was illuminated. The vehicle was towed back to the contact's residence where an independent mechanic arrived to inspect the vehicle. The vehicle was diagnosed with a battery and the alternator needing to be replaced. The battery was replaced however, the failure occurred. The contact was relating the failure to NHTSA campaign number: 20V705000 (Engine and Engine Cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 206,000.

This vehicle has had multiple problems with the valve cover gasket since we purchased it. In 2015 we had the alternator and valve cover gasket replaced per the recall. The next year in 2016 we had to replace the alternator and valve cover gasket AGAIN, as the gasket was again leaking. In November of 2020 Hyundai admitted they were aware there was still problems with some gaskets, including with our car as we received a notice in the mail about a pending recall. In the last 7 months I have received 3 notices, but they all say that no repair has been implemented as of this time. This week we had to take our car in for the yearly required inspections in PA, and again our gasket is leaking. To pass inspection we had to replace it again, for the 3rd time. I called Hyundai and was told that I should have it done and submit my receipt for reimbursement because as of now there still is no fix. It is unimaginable to me that a company as big as Hyundai can be aware of a problem like this for more than 6 years and not come up with a permanent fix.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 60 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that engine oil had leaked onto the alternator and the alternator needed to be replaced. The alternator was replaced but failed to fix the failure. The contact inspected the vehicle and became aware that oil was still leaking onto the alternator. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 160,000.

manufacture has not come up with a fix for current recall. they are taking to long. have sent out the same recall letters 3 times. car shut off when turning lost all power to car had almost no control, oil is dripping onto alternator from valve cover leak.

The contact owns a 2010 Hyundai Veracruz. The contact stated while driving 35-40 mph, the vehicle loss motive power and the brakes and steering wheel became firm. The battery and check engine warning lights were illuminated. The contact performed a self-diagnosis as an alternator failure. The contact stated that the alternator was covered in oil. The dealer was made aware of the failure and informed the contact that there was a recall with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) associated with the VIN. The contact was informed that the vehicle needed to be taken to the dealer for diagnosis. The contact was informed that the diagnostic result needed to be sent to the manufacturer for repair approval. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was 127,653.

RE: NHTSA Recall Number 20V-705. The engine value cover gasket leaks oil onto the alternator. My engine has been smoking for six months (January 2021-present). This problem was not repaired correctly under a previous recall in 2014. In 2016 the problem persisted and my car shut off unexpectedly, causing me to stop in the high speed lane of the Massachusetts Turnpike, nearly resulting in a major accident and fatality. The value gasket and alternator was replaced the day after the incident but the problem has emerged again. I have received two notices from Hyundai in last few months under recall 197 stating that a "remedy is being prepared" following the NHTSA recall order of November 2020, but to date no remedy has been noticed. Hyundai customer service suggests that I pay for the repair myself at the dealer and seek reimbursement from Hyundai America myself but I lack funds to do so. As stated, the engine is smoking, the check engine light is on, and I fear for my family's safety. This vehicle is needed for transportation to work and to purchase essentials. Hyundai's response to this issue has not been timely. By this complaint, I am respectfully requesting the NHTSA to order Hyundai to directly reimburse my local dealer for this critical repair so as to remedy this dangerous situation. [XXX] cell - [XXX]; [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Oil leaks causing harm to the function of the car. Yes, available for inspection. - The safety of our family was put at risk since we were left stranded at the airport on a late, hot Sunday with a broken car, & a two year old. -The vehicle was inspected by our car shop at C & R, Tire: 602-493-5258 17434 N Cave Creek Rd, Phoenix, AZ - The problem has been confirmed by the the important safety recalls we have received in the mail regarding Oil Leak on Alternator. - All maintenance up to date. Hello, My husband and I bought a 2010 Hyunday, Veracruz in 2018 before the arrival of our first son. It has been our first family car. Last year we began to receive important safety recall notices (three total). We didn't think anything of it since the vehicle was working just fine and we keep up to date with the maintenance of the vehicle. But then in the Fall of 2020 our car troubles began relating to oil leaks. I called the Hyundai dealership for help and was turned away, saying "there was no current remedy".  Our first bill came out to over $1,200 this past Fall (2020). It was a significant amount of money but we were hopeful that the issues had been resolved at C & R tire shop. Less than 6 months later we were at our car shop again due to oil issues and having to make another significant payment of $1,560.17 on 3/02/2021. At this point we felt very discouraged but once again were hopeful that the car would run well after that. However, we were wrong.  On Sunday, April 11th our family of three: My husband, two-year-old son, and I went to the airport to pick up a friend. While we were waiting for her arrival all of the lights in our dashboard lit up, the car died, and we were left stranded at the airport with no A/C and no way to get home. I ended up having to take an Uber with my son home and my husband spent hours at the airport trying to find a toe truck on a hot Sunday evening.  After finding no remedy, we changed the alternator ourselves and problem is solved.

The contact owns a 2010 Hyundai Veracruz. The contact received notification of NHTSA Campaign number: 20V705000 (ENGINE AND ENGINE COOLING) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts Distribution Disconnect.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BRANDON HYUNDAI (9915 E. ADAMO DR, TAMPA, FL 33619, (813) 628-5555) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 148,147. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2010 HYUNDAI VERACRUZ. CONSUMER WRITES REGARDING OIL LEAK ON ALTERNATOR SAFETY RECALL. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RECALL REPAIR. *JS

ON 4/23/21, I WENT TO START THE VEHICLE (WHICH IS OUR ONLY VEHICLE TO TRANSPORT OUR CHILDREN), BUT IT DID NOT START AS IF THE BATTERY WAS DEAD. MY HUSBAND TRIED TO JUMP THE VEHICLE, BUT IT DIED AS SOON AS JUMPER PACK WAS TAKEN OFF. LATER THAT DAY, MY BABY BECAME VERY ILL AND WE HAD TO GO TO URGENT CARE. MY HUSBAND ONLY HAS A WORK VAN THAT DOES NOT HAVE SEATS TO TRANSPORT PASSENGERS, SO HE PUT THE CAR ON A CHARGER FOR A BIT AND THE CAR STARTED. WHILE ON THE HIGHWAY, THE VEHICLE SUDDENLY LOST POWER, BUT WE WERE ABLE TO COAST OFF THE HIGHWAY ONTO AN EXIT. WE JUMPED THE CAR WITH A JUMPER PACK AND MADE IT TO THE URGENT CARE. ON THE WAY HOME, WE WERE ABLE TO JUMP THE CAR WITH THE JUMPER PACK TO GET IT STARTED, BUT THE VEHICLE ONCE AGAIN LOST POWER ON THE HIGHWAY. WE THEN TRIED TO STAY OFF THE HIGHWAY, BUT THE VEHICLE KEPT LOSING POWER AND WE HAD TO JUMP IT EVERY TIME WE HAD TO STOP, WHICH LEFT US BLOCKING TRAFFIC MULTIPLE TIMES. WE WERE ABLE TO JUMP THE CAR AND GET IT INTO A PARKING LOT, BUT THE CAR WOULD NOT START WITH A JUMP AFTER THAT. WE HAD TO LEAVE THE VEHICLE IN A PARKING LOT FROM 4/23/21 UNTIL 4/25/21, WHEN MY HUSBAND WAS ABLE TO USE HIS WORK VAN AND A CAR TRAILER TO TOW THE CAR TO THE HYUNDAI DEALERSHIP. HE LOOKED AT THE CAR WHEN HE DROPPED IT OFF AND THE ALTERNATOR WAS COVERED IN OIL, WHICH CAUSED IT TO GO OUT SUDDENLY. THERE IS A CURRENT HYUNDAI RECALL ON THE CAR OVER THE ISSUE, BUT THERE IS NO FIX. THE DEALERSHIP SAID WE HAVE TO PAY FOR REPAIRS OUT OF POCKET AND HOPEFULLY GET REIMBURSED LATER. THIS IS A LARGE UNEXPECTED EXPENSE WHEN WE ARE ALREADY DEALING WITH EMPLOYMENT ISSUES RELATED TO COVID-19. THANKFULLY, NO ONE WAS INJURED OVER THIS MAJOR SAFETY ISSUE WHILE LOSING POWER ON THE HIGHWAY AND CITY STREETS. MANUFACTURER RECALL NUMBER 197 NHTSA RECALL NUMBER 20V705000 PER NHTSA.GOV WEBSITE

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER TO BE CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SAFETY RECALL 121 OCCURRED SEVERAL YEARS AGO - BUT IT IS RELATED TO MORE RECENT HYUNDAI RECALL #197. THIS IS A PROBLEM WITH AN OIL LEAK ON ALTERNATOR, BOTH OF WHICH HAVE OCCURRED ON MY HYUNDAI VERACRUZ. I HAD TO HAVE THE ISSUES CORRECTED AND PARTS REPLACED AT CONSIDERABLE EXPENSE. SO I FILED A CLAIM FOR REIMBURSEMENT WITH HYUNDAI BACK IN JANUARY, 2021 -- CASE #17645814. THIS CLAIM HAS BEEN DELAYED EXCESSIVELY AND MY FOLLOW-UP ATTEMPTS TO CONTACT HYUNDAI HAVE BEEN IGNORED!

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FORTH MILL HYUNDAI (805 GOLD HILL ROAD, FORT MILL, SC 29708, (855)548-7540 TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE REPAIR FAILED TO FIX THE VEHICLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE BATTERY WAS REPLACED. THE VEHICLE WAS INSPECTED BY THREE INDEPENDENT MECHANICS. THE CONTACT WAS INFORMED THAT ENGINE OIL HAD LEAKED ONTO THE ALTERNATOR. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE BATTERY WAS REPLACED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE INSPECTED. THE MECHANIC WAS UNABLE TO FIND AN ISSUE WITH THE ALTERNATOR. THE MECHANIC CLEANED THE COILS AND REPLACED THE GASKETS HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222,978.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING, HE DETECTED A BURNING OIL ODOR. THE CONTACT INSPECTED THE ENGINE COMPARTMENT, AND SAW OIL LEAKING ONTO THE ALTERNATOR. THE VEHICLE WAS TAKEN TO CAPITAL HYUNDAI MONTGOMERY SERVICE CENTER (2820 EASTERN BLVD, MONTGOMERY, AL 36116) AND WAS DIAGNOSED AS A VALVE COVER GASKET FAILURE, HOWEVER, THE DEALER INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE FOR THE REPAIR AND HE WILL BE CONTACTED ONCE PARTS WERE AVAILABLE. THE DEALER ALSO EMAILED THE MANUFACTURER PICTURES OF THE OIL LEAK ON THE ALTERNATOR AND THE DIAGNOSTIC FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 141,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE LEAKED OIL CAUSING THE VEHICLE TO STALL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO BERT OGDEN HYUNDAI (8621 W EXPY 83, HARLINGEN, TX 78552) WHERE IT WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOUR TIMES HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE ISSUE WAS RELATED TO A RECALL AND THAT A REMEDY WAS BEING FORMULATED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO INOPERATIVE CHARGING SYSTEM. *LD THE CONSUMER REQUESTED TO BE REIMBURSED THE FOR THE COST OF REPAIRS DUE TO THERE BEING A RECALL ISSUED. *JS

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO STIVERS HYUNDAI (101 NEWLAND RD, COLUMBIA, SC 29229, (803) 788-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH MERGING ONTO INTERSTATE WHEN THE LIGHTS BEGAN TO FLICKER, THE WINDSHIELD WIPERS CEASED, AND THE HEADLAMPS SUDDENLY SHUT-OFF. THE CONTACT STATED THAT THE HEADLAMPS ILLUMINATED AND WORK AS DESIGNED. THE CONTACT WENT TO A LOCAL GAS STATION HOWEVER, WHILE ATTEMPTING TO DRIVE THE VEHICLE THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS OIL LEAKING ONTO THE ALTERNATOR CAUSING THE BATTERY TO NOT BE CHARGED CORRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS 154,925. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED WHILE DRIVING AT 25 MPH, WHEN THE VEHICLE BEGAN TO STALL AND MULTIPLE UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER RESIDENCE. THE CONTACT STATED SHORTLY AFTER SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 ( ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO MITCHELL HYUNDAI (1600 E PARK AVE, ENTERPRISE, AL 36330; (334) 650-6768) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 153,418. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT TWICE THE VEHICLE FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT TOOK THE VEHICLE TWICE TO AN INDEPENDENT MECHANIC WHERE SHE HAD THE ALTERNATOR REPLACED ON BOTH OCCASIONS. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. ABC HYUNDAI (6825 REDWOOD ST, LAS VEGAS, NV 89118) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ONE OR TWO YEARS AGO THE PLASTIC DRIVER DOOR INSIDE DOOR HANDLE BROKE OFF. THIS WEEK THE PLASTIC PASSENGER FRONT INSIDE DOOR HANDLE BROKE. NOT GOOD. IF THERE WAS A WRECK AND YOU NEEDED TO GET OUT OF THE CAR AND THE DOOR HANDLE BREAKS YOU COULD BE IN A WORLD OF TROUBLE! I DON'T THINK DOOR HANDLES SHOULD BREAK!! I HAVE THE PASSENGER BROKEN DOOR HANDLE.

FOR THE 2ND TIME AFTER PER HYUNDAI A PREVIOUSLY RECALLED ISSUE WAS REPAIRED, MY ALTERNATOR FAILED WHILE DRIVING ON A INTERSTATE HIGHWAY. THE PREVIOUS RECALL IS NUMBER: 14V415000. WHEN THE VEHICLE STALLED LEAVING ME STRANDED AND UPON INSPECTION UNDER THE HOOD, THE ALTERNATOR WHICH WAS REPLACE ONLY 3 YEARS AGO WHEN THIS LAST HAPPENED AND PER HYUNDAI AGAIN 2 YEARS BEFORE THAT FOR THE RECALL, WAS COMPLETELY COVERED IN OIL AS IF THE RECALL WAS NEVER DONE EVEN THOUGH THEY SAY IT WAS. (3 ALTERNATORS COVERED IN OIL FOR A VEHICLE THAT IS ONLY 10 YEARS OLD). THIS ISSUE CAME OUT OF NO WHERE AND AGAIN LEFT ME STRANDED. IT THE RECALL WAS ACTUALLY COMPLETED I BELIEVE THE GASKET/SEAL THAT WAS REPLACED IS FAULTY.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT ENGINE OIL LEAKED FROM THE OIL PAN UNTO THE ALTERNATOR, AND THAT THE OIL PAN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

FRONT OIL COVER GASKET LEAKING ON TO ALTERNATOR. ACCORDING TO RESEARCH ON MY VIN NUMBER IT WAS FIXED. AFTER READING OWNER COMPLAINTS OF SAME MODEL VERACRUZ IT APPEARS TO BE A REOCCURRING PROBLEM. WHICH MEANS THIS PROBLEM HAS NOT BEEN COMPLETELY RESOLVED. AFTER TRYING TO CRANK VEHICLE AT SOME POINT EARLIER THIS YEARS AND WAS UNSUCCESSFUL. AFTER FURTHER EXAMINATION OIL WAS VISABLE AS WELL AS THE SMELL OF OIL ON ALTERNATOR. CAR LATER CRANK WITH NO PROBLEM. BUT OIL LEAK IS BECOMING A PROBLEM AS IT IS OBVIOUS THE LEAK IS INCREASING.

THE TILT AND TELOCOPING FEATURE STOPPED WORKING ON THE STEERING WHEEL A WHILE BACK. IT CAN ONLY GO IN AND OUT, NOT UP AND DOWN. CAUSING IT TO BE HARDER TO REACH, SEE, AND STEER THE VEHICLE.

WHEN PRESS THE BRAKES THE REAR BRAKE LIGHTS DO NOT COME ON. THE VEHICLE REAR LIGHTS ARE ON BUT THE BRAKES LIGHTS DO NOT ILLUMINATE WHEN THE BRAKE PEDAL IS PUSHED WHEN HAVING TO STOP OR SLOW DOWN. ONLY FOUND OUT ABOUT THE LIGHTS BECAUSE INDIVIDUAL BEHIND MY VERACRUZ PULLED FROM AROUND ME TO THE DRIVER SIDE OF MY CAR AND TOLD ME I HAD NO BRAKE LIGHTS JUST TAIL LIGHTS AND HE ALMOST REAR-REAR ENDED ME AT THE STOPLIGHT.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE IN REVERSE IN THE PROCESS OF TURNING THE VEHICLE AROUND FROM A HILL, THE FRONT PASSENGER NOTICED THAT THERE WAS SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. BOTH THE DRIVER AND FRONT PASSENGER EXITED THE VEHICLE AND WITHIN MINUTES THERE WAS A FIRE UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED. A POLICE AND FIRE REPORT WERE FILED. NO INJURIES WERE SUSTAINED. HE CONTACT MENTIONED THAT DUE TO THE FIRE, THE DASHBOARD MELTED, RUBBER HOSES BURNED, WINDSHIELD FRACTURED AND THE FRONT SEATS MELTED. THE VEHICLE AT THE TIME OF THE FAILURE WAS NEAR A CAMPUS DORMITORY AND WAS TOWED TO THE CAMPUS PARKING LOT WHERE IT REMAINED. THE DEALER WAS NOT CONTACTED. THE NATIONAL CONSUMER AFFAIRS DEPARTMENT CALLED THE CONTACT AND REQUESTED SEVERAL INFORMATION SUCH AS A COPY OF THE TITLE, COPY OF THE CURRENT REGISTRATION, INSPECTION AUTHORIZATION FORM, OWNERS DRIVERS LICENSE, LIST OF ITEMS LOST IN THE FIRE, INSURANCE ADJUSTERS NAME/PHONE NUMBER/CLAIM NUMBER, AND PHOTOS/VIDEO OF THE INCIDENT. THE CONTACT HAD NOT CALLED THE MANUFACTURER DIRECTLY. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB

AFTER HAVING MY VALVE COVERS FIXED 2 X'S FOR LEAKING UNDER WARRANTY/RECALL IT STARTED LEAKING A 3RD TIME AND FINALLY LEAD TO ENGINE FAILURE WHILE AT THE DEALER TO BE FIXED AT 101143 MILES 11/2017. THE TRANSMISSION STARTED SLIPPING INTERMITTENTLY ABOUT THIS TIME ALSO. DEALER SAID TRANS NEEDED REPLACING. AFTER A LOT OF ARGUING AND RESTLESS NIGHTS; THE DEALER COVERED A REMANUFACTURED SHORT BLOCK. I HAD TOO COVER EVERYTHING ELSE, $4200. A LITTLE OVER A YEAR LATTER THE ENGINE STARTED MAKING UNPLEASANT NOISES FOR 10-15 SEC ON A COLD START. DEALER SAYS THESE ARE "NORMAL ENGINE NOISES" AND I GOT ABOUT 5-10 MILES FROM THE DEALER AND THE OIL LIGHT CAME ON AND THE ENGINE MADE KNOCKING NOISES INTERMITTENTLY. I HAD THE CAR TOWED TO A DIFFERENT DEALER IMMEDIATELY. OIL PUMP BAD AND NEEDS ANOTHER ENGINE. SAME ENGINE HAS BEEN RECALLED BY HYUNDAI FROM 2011-2014 FOR PREMATURE FAILURES, BUT NOT THE 2010. I HAVE TWO MUCH OLDER NON-HYUNDAI CARS WITH CLOSE TO 200K MILES ON THEM AND I DON'T HAVE ISSUES LIKE THIS AT ALL.

VEHICLE'S ENGINE COMPARTMENT BURST INTO FLAMES WHILE I WAS DRIVING, WITHOUT ANY WARNING, THERE WAS NO COLLISION. COMPLETELY DESTROYED ENTIRE FRONT END. FIRE DEPARTMENT COULDN'T FIND THE CAUSE. UNKNOWN.

MY WAS HUSBAND WAS DROPPING ME OFF AT WORK DRIVING BACK HOME WHICH IS LESS THAN 5MINUTES FROM MY JOB ON A STREET THERE WAS A LOUD POP AND THE DRIVER ON THE SIDE WAS YELLING THE CAR WAS ON FIRE HE PULLED OVER TOOK MY SWEATER OUT OF THE VEHICLE AND PUT THE FIRE OUT.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING 40 MPH, THE ELECTRONIC STABILITY CONTROL, BATTERY, CHECK ENGINE, AND BRAKE WARNING INDICATORS ILLUMINATED AND THE ENGINE SEIZED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE ALTERNATOR FAILED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

OUR HYUNDAI VERACRUZ GOT ALL OF SUDDEN STOPPED WHILE ON THE ROAD. IT DID NOT MOVE AND ALL THE TRAFFIC GOT BACKED UP LUCKILY THERE WAS NO HEAVY VEHICLE EXCEPT FOR TOO MANY CARS. FEW NICE PEOPLE REALLY HELPED US TO SOME HOW MOVE THE CAR AND AT LEAST GET OUT OF BUSY ROAD SO THAT TRAFFIC CAN GET THROUGH. THEN THE CAR GOT TOWED TO THE AUTHORIZED HYUNDAI SERVICE DEALER AND THEY TOLD US THAT THE ALTERNATOR IS HAVING THE PROBLEM AND NEED TO BE CHANGED. WE DID SOME ONLINE SEARCH AND FOUND OUT THAT THE IN 2015 HYUNDAI DID HAD A RECALL FOR THE VALVE COVER GASKET AND IF REQUIRED THEY WOULD ALSO CHANGE THE ALTERNATOR. I AM NOT SURE IF OUR DEALER CHANGED THE ALTERNATOR AT THE TIME WHEN RECALLED ITEM WAS GETTING FIXED AND EVEN IF DEALER HAVE CHANGED - ITS BASED ON MY LIMITED AUTO KNOWLEDGE THAT ALTERNATOR LAST AT LEAST 50,000 TO 80,000 MILES. HENCE WE WOULD LIKE TO BRING IT TO THE NOTICE OF NHTSA. THE MAIN REASON IS THE CONCERN FOR SAFETY AS WHEN THIS HAPPEN BOTH THE KIDS WERE IN THE CAR WHICH SCARED US THE MOST. WE HOPE THE AUTHORITY LOOK INTO THE MATTER AND PROVIDES SOME UPDATES TO US ABOUT THIS PARTICULAR ISSUE AS WE HAVE NOT GOT PROPER REPLY WHILE CONTACT HYUNDAI MOTORS USA CORPORATE OFFICE.

BRAKE LIGHTS STAY ON WHEN THE PEDAL IS NOT DEPRESSED AND ESC LIGHT COMES ON WHILE NOT MOVING

I HAD A RECALL #121 WHICH WAS CORRECT AT 50,000 MILES. THE VALUE COVER LEAKS AND DRIPS ONTO THE ALTERNATOR. 25,000 MILES IT HAPPENED AGAIN. I WAS DRIVING MY CAR YESTERDAY AND ALL LIGHTS CAME ON SO I TURNED TO GO HOME. CALL THORNTON ROAD HYUNDAI IN LITHIA SPRINGS, GA AND THE SERVICE MANAGER TOLD ME TO BRING IN MY CAR CAUSE ITS STILL COVERED CAUSE I HAD 74,500 MILES ON MY CAR. MY HUSBAND HAD TO CHARGE UP MY BATTERY JUST TO MAKE IT TO THE DEALERSHIP. I GOT THERE AND I WENT TO SERVICE AND SPOKE WITH THIS LADY AND I EXPLAINED THE SITUATION AND SHE SAID THAT I DIDNT SPEAK WITH ANYONE BECAUSE SHE WAS THE SERVICE MANAGER. SO SHE GAVE ME AN ATTITUDE SAYING IT WAS ALREADY DONE AND THEY WILL NOT DO IT AGAIN. SO MY HUSBAND AND I DROVE HOME AND I BROKE DOWN, MY CAR STOPPED ON ME AND IT WAS SMOKING A LITTLE AND WE HAD TO CHARGE THE BATTERY AGAIN JUST TO GET THE CAR INTO GEAR AND HAD TO GET ONE OF HIS FRIENDS TO TOW MY CAR HOME. IF THEY WOULD OF FIXED THE PROBLEM RIGHT THE FIRST TIME THEN THIS PROBLEM SHOULD OF NOT HAPPENED 25,000 MILES LATER. THEY PUT MY LIFE IN DANGER WHEN I WAS FORCED TO DRIVE HOME AND BROKE DOWN ON A 2-WAY HIGHWAY.

BATTERY AND SEAT BELT INDICATOR LIGHTS BEGAN FLASHING INTERMITTENTLY AND EVENTUALLY I LOST ALL POWER AND ENGINE SHUT DOWN ON A BUSY HIGHWAY WITH SEVERAL CHILDREN AND AN INFANT ON BOARD.

BOTH OF THE FRONT INSIDE DOOR HANDLES WHICH ARE PLASTIC, HAVE BROKEN. THE RESULT OF THIS IS THAT YOU MUST ROLL DOWN THE WINDOWS & REACH OUTSIDE THE VEHICLE TO OPEN THE DOORS IN ORDER TO GET OUT OF THE CAR. THE CAR WAS STATIONARY WHEN EACH OF THE HANDLES BROKE. I FEEL THAT THIS IS NOT JUST AN INCONVENIENCE, BUT A SERIOUS SAFETY ISSUE. IF AN ACCIDENT OCCURRED OR A FIRE BROKE OUT & FOR WHATEVER REASON YOU COULDN'T GET YOUR WINDOWS DOWN YOU COULD BE IN SERIOUS RISK OF INJURY OR DEATH.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V415000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE FAILURE RECURRED AN ADDITIONAL FOUR TIMES. THE CONTACT TOOK THE VEHICLE TO THE THORNTON ROAD HYUNDAI DEALER WHERE THE VALVE COVER GASKET, ALTERNATOR, AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 10353756. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

THE OIL LEAK THAT HAS PREVIOUSLY BEEN REPORTED CAUSED THE ENGINE TO RUN LOW ON OIL. SINCE THERE IS A DRIP PAN UNDER THE ENGINE A CONSUMER WOULD HAVE NO WAY OF KNOWING THAT THEIR ENGINE WAS SEVERELY LEAKING. IF THERE IS NO OIL IN YOUR PARKING SPOT AND NO SIGN OF THE CAR SMOKING A NORMAL PERSON WOULD NOT CHECK THE OIL WITH EVERY TANK OF GAS. THIS OIL LEAK CAUSED MY ALTERNATOR TO FAIL IN TRAFFIC, AND SINCE THE ENGINE RAN LOW ON OIL I HAD A CATASTROPHIC ENGINE FAILURE ( THREW A ROD) AT 126K. THE OIL LEAK CAUSES LONG-TERM DAMAGE TO THE ENGINE THAT HYUNDAI REFUSES TO ACKNOWLEDGE.

I RECENTLY WAS DRIVING MY 2010 HYUNDAI VERA CRUZ ON THE INTERSTATE WHEN THE ENGINE SUDDENLY DIED ON ME. I NOTICED THAT THERE WAS A MIXTURE OF OIL AND WATER COMING FROM BENEATH THE CAR. UPON FURTHER INSPECTION I WAS INFORMED THE MOTOR WAS LOCKED. I HAD JUST REPLACED THE ALTERNATOR IN MAY OF THIS YEAR DUE TO OIL LEAKING ON IT. I CAN'T RECALL IF THE ORIGINAL OWNER HAD THE CAR SERVICED FOR THE RECALL OR NOT. BUT I DID CALL IN ABOUT IT AND WAS INFORMED THAT IT WAS NOT ON THE LIST AND IF I NEED TO HAVE IT CHECKED AT THE LOCAL HYUNDAI DEALER THEN I WOULD HAVE TO PAY THE SERVICE CHARGE. WELL TO ME THAT WASN'T FAIR, BUT NOW THE FAIRNESS IS GONE BECAUSE NOW I'LL HAVE TO PAY OUT 6200 TO HAVE THE ENGINE REPLACED. THIS ISSUE COULD HAVE BEEN AVOIDED.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE DEALER WAS INFORMED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 129,101.

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. THE CONTACT STATED THAT THE INSIDE DOOR HANDLE FRACTURED WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE DOOR HANDLE. LATER, THE FRONT PASSENGER SIDE DOOR HANDLE ALSO FRACTURED. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000. UPDATED 11/29/16*LJ

WITHIN THE LAST WEEK THE INTERIOR HANDLES HAVE BROKEN ON THE DRIVERS SIDE DOORS. THE DRIVERS SIDE PASSENGER DOOR WILL ONLY OPEN FROM THE OUTSIDE MAKING IT UNSAFE TO ALLOW ANYONE TO RIDE THERE UNTIL IT IS REPAIRED. THE DRIVER DOOR WILL OPEN BUT GETS STUCK AT TIMES AND DOES NOT WANT TO SHUT REQUIRING YOU TO MANUALLY HOLD THE DOOR CLOSED. THIS IS UNSAFE.

AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAI VERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM, SPANNING SEVERAL YEARS AND MODELS, OBVIOUSLY DUE TO POOR DESIGN OR MATERIALS. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. OF COURSE THIS ASSUMES THAT POWER IS NOT INTERRUPTED AS A RESULT OF ACCIDENT. WITHOUT ELECTRICAL WE WOULD BE TRAPPED IN THE VEHICLE. ADDITIONALLY, AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. THIS IS NOT THE FIRST PROBLEM I'VE HAD WITH THIS CAR BUT THIS IS ONE THAT HYUNDAI SHOULD DEFINITELY RECALL AND REPAIR.

AS OF TODAY 3 OUT OF 4 INTERIOR DOOR HANDLES ON MY 2010 HYUNDAIVERACRUZ HAVE BROKEN. THE REMAINING DOOR IS INTERMITTENT DUE TO A DEFECTIVE DOOR LOCK. FROM AN ONLINE SEARCH THIS IS OBVIOUSLY A VERY COMMON PROBLEM. IT IS ALSO NOT ONE THAT I CARE TO PAY TO REPAIR AND THEN HAVE TO PAY AGAIN IN THE FUTURE. INABILITY TO OPEN A DOOR FROM THE INSIDE OF THE VEHICLE CREATES A SERIOUS SAFETY PROBLEM. IN THE EVENT OF AN ACCIDENT I WILL NEED TO BE ABLE TO HOPEFULLY UNLOCK THE DOOR, OPEN THE WINDOW AND REACH THE OUTSIDE DOOR HANDLE TO GET OUT. AS A MAN OF COLOR, I DON'T CHERISH THE THOUGHT OF HAVING TO EXPLAIN TO A COP THAT I CANNOT EXIT THE VEHICLE WITHOUT FIRST REACHING OUTSIDE. I FEEL I WOULD CERTAINLY BE SHOT. BEST REGARDS

2010 HYUNDAI VERA CRUZ. CONSUMER WRITES IN REGARDS TO ALTERNATOR AND THE FRONT VALVE COVER RECALL. *SMD WHEN THE CONSUMER ARRIVED AT THE DEALER, TO COMPLY WITH THE RECALL, HE WAS INFORMED THERE WAS NO APPROVED REMEDY FOR THE ISSUE. RECALL # 14V415000. *JB

DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.

SINCE ABOUT MAY OR JUNE OF 2013, 3 OUT OF 4 INTERIOR DOOR HANDLES HAVE BROKEN ON MY 2010 HYUNDAI VERACRUZ. THIS IS NOT JUST COINCIDENCE. THE 2 FRONT INTERIOR DOOR HANDLES AND THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE HAVE BROKEN. I AM FINALLY REPORTING THIS BECAUSE THE REAR PASSENGER DOOR CANNOT OPEN FROM THE INSIDE OR THE OUTSIDE WHICH IS A SERIOUS SAFETY HAZARD. I RESEARCHED TO SEE IF THIS WAS A COMMON ISSUE WITH THE CAR AND IT APPEARS THAT SEVERAL OTHER OWNERS HAVE POSTED COMPLAINTS REGARDING THE SAME ISSUE. IN FACT, MY HUSBAND ALSO OWNS A 2010 HYUNDAI VERACRUZ AND HIS PASSENGER SIDE INTERIOR DOOR HANDLE HAS ALSO CRACKED MAKING IT DIFFICULT TO OPEN THE DOOR FROM THE INSIDE. I SENT AN EMAIL TO HYUNDAI CUSTOMER SERVICE WHICH IS POSTED ON THEIR NATIONAL OEM WEBSITE. THEIR RESPONSE WAS ESSENTIALLY THAT IT IS MY PROBLEM TO FIX. I DO KNOW THAT OTHER YEAR AND MAKE/MODEL HYUNDAI VEHICLES HAVE A SPECIFIC RECALL ON THESE DOOR HANDLES. I AM WONDERING WHY THE 2010 VERACRUZ DOES NOT. THANK YOU FOR YOUR TIME. *TR

HYUNDAI VERA CRUZ DOOR HANDLES HAVE BEEN BREAKING FOR THREE YEARS. THIS PREVENTS THE DRIVER AND PASSENGER FROM EXITING THE VEHICLE OR ESCAPING SHOULD THERE BE AN ACCIDENT. BROUGHT THIS TO THE DEALER'S ATTENTION. RICK CASE HYUNDAI ADVISED THEY DO NOT STOCK THOSE PARTS AND WE HAD TO RETURN TO REPAIR THE DOOR HANDLE. THIS MADE EXITING THE VEHICLE DIFFICULT; LOWER THE DRIVER'S WINDOW, OPEN THE DOOR FROM THE OUTSIDE, EXIT AND CLOSE THE WINDOW. THE FIRST INCIDENT WAS THREE YEARS AGO, THE DEALER REPAIRED THE DOOR HANDLE. PARTS WERE CHEAP PLASTIC. THE SECOND INCIDENT WAS AT MY CHILDREN'S SCHOOL DROP OFF LINE WHERE MY SON WAS SCOLDED FOR EXITING FROM THE REAR PASSENGER LEFT SIDE. THE REAR RIGHT SIDE WAS BROKEN, THUS PREVENTING HIM FROM EXITING THE VEHICLE. THIS HAS HAPPENED TO EVERY HANDLE, YET THEY ARE REPLACED WITH THE SAME INFERIOR AND DANGEROUS DOOR HANDLES THAT CONTINUE TO BREAK. TONIGHT, THE REAR RIGHT INTERIOR HANDLE BROKE. THIS ISSUE NEEDS TO BE ADDRESSED BY THE GOVERNMENT, HYUNDAI HAS NOT REPAIRED THE ISSUE BY BUILDING A BETTER DOOR HANDLE.. SHOULD THE CAR GO IN THE WATER, OR BE ENGULFED IN FLAMES, WE CANNOT ESCAPE AND BE HARMED FOR NO REASON. THIS IS AN EASY FIX THAT NEEDS TO BE COMPLETED. THANK YOU *TR

TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH. *TR

THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSATING OF THE PEDAL). THE AIR BAG DEPLOYED FROM THE DRIVERS STEERING WHEEL WITHOUT INJURY TO THE DRIVER OF THE HYUNDAI. THERE WERE NO OTHER PASSENGERS IN THE HYUNDAI NOR IN THE IMPACTED VEHICLE. THE DRIVER OF THE IMPACTED VEHICLE DID NOT SEEK IMMEDIATE MEDICAL ATTENTION BUT DID COMPLAIN OF BACK AND NECK PAIN. THE FRONT END OF THE HYUNDAI HAS EXTENSIVE DAMAGE, INCLUDING FRAME DAMAGE, RADIATOR DAMAGE, AND ENGINE DAMAGE. THE IMPACTED VEHICLE (A LATE 1960'S TRUCK) HAS REAR BUMPER AND FRAME DAMAGE. AFTER DISCUSSIONS WITH BOTH THE INVESTIGATING OFFICER AND THE BODY SHOP OWNER, I CONTACTED THE LOCAL HYUNDAI DEALERSHIP AND TRIED TO SPEAK WITH THE SERVICE MANAGER. I HAVE LEFT TWO (2) VOICEMAIL MESSAGES TO DATE (BOTH THE DAY OF THE ACCIDENT) AND HAVE NOT RECEIVED A RETURN PHONE CALL. THIS DEALERSHIP HAD JUST COMPLETED THE BRAKE SWITCH RECALL WORK ON THIS VEHICLE ON 12/24/13, INCLUDING A COMPLETE INSPECTION OF THE VEHICLE. NOTHING OTHER THAN NORMAL TIRE WEAR WAS REPORTED ON THE DEALERSHIP'S INSPECTION REPORT. I AM VERY CONCERNED THAT THERE IS A BRAKING PROBLEM WITH THIS VEHICLE. WHEN THE DEALERSHIP RETURNS MY CALL, I WILL ASK HYUNDAI FOR A FULL INVESTIGATION OF THE ACCIDENT, A REVIEW OF THE ON-BOARD COMPUTER, AND ANY OTHER DIAGNOSTICS THAT CAN BE RETRIEVED FROM THE VEHICLE. I ALSO INTEND TO CONTACT HYUNDAI DIRECT WITH MY CONCERNS. *TR

2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE NEAREST DEALER WAS 50 MILES AWAY. THE CONSUMER REQUESTED TO HAVE A KIA DEALERSHIP, PERFORM THE RECALL, WHICH WAS ONLY 8 MILES FROM HIS HOME. HOWEVER, HYUNDAI STATED KIA WAS NOT AUTHORIZED TO MAKE THE REPAIR.

ON 8/1/2013, WHILE DRIVING AT 35-40 MPH, THE CAR LOST ACCELERATION (ENGINE WAS RUNNING BUT PRESSING GAS PEDAL HAD NO EFFECT ON ENGINE RPMS, BRAKES AND STEERING FUNCTIONED CORRECTLY), AND "ESC" (NOT "ESC OFF") DASH LIGHT STARTED FLASHING. STOPPED AND TURNED CAR OFF AND BACK ON AND THE CAR ACCELERATED FINE. TOOK CAR INTO TEMPE HYUNDAI, BUT THEY COULD FIND "NO ERROR CODES IN COMPUTER". ABOUT 2 WEEKS LATER, PROBLEM OCCURRED AGAIN. RETURNED TO TEMPE HYUNDAI, AND THEY KEPT CAR OVER NIGHT FOR A TECHNICIAN TO DRIVE HOME AND BACK, BUT PROBLEM DID NOT OCCUR FOR THEM. ON SATURDAY, 8/17/2013, THE PROBLEM BECAME CONSTANT, AND I FOUND THAT (WHILE IT WAS HAPPENING) I COULD TURN ESC OFF AND THE PROBLEM IMMEDIATELY STOPPED, UNTIL I TURNED ESC BACK ON. I DROVE TO TEMPE HYUNDAI, AND THEIR TECHNICIAN WENT FOR A DRIVE WITH ME AND SAW THE PROBLEM OCCURRING. TEMPE HYUNDAI REPLACED WHAT THEY CALLED THE STEERING CONTROL SENSOR (SAID IT WAS READING 20 DEGREES WHEN SET AT 0 DEGREES) AND MY WIFE PICKED UP THE CAR ON WEDNESDAY, 8/21/2013. ON FRIDAY EVENING, 8/23/2013, THE PROBLEM OCCURRED AGAIN, AND THE CAR WAS RETURNED TO TEMPE HYUNDAI ON SATURDAY, 8/24/2013. AGAIN, THEY WERE UNABLE TO FIND ANY ERROR CODES, BUT KEPT THE CAR TO ALLOW THEIR "EXPERT" TECHNICIAN TO CHECK IT OUT. THE INTERNET IS RIFE WITH REPORTS OF MANY MAKES/MODELS OF CARS MANIFESTING THIS EXTREMELY DANGEROUS PROBLEM, AND IT'S SCARY TO THINK WHAT MAY HAPPEN IF THIS PROBLEM OCCURS WHILE IN RUSH HOUR TRAFFIC AND/OR ON A BUSY FREEWAY WITH SPEEDING SEMI TRUCKS ALL AROUND. THE CAUSE(S) OF THIS PROBLEM NEEDS TO BE DETERMINED AND THE FIX PROVIDED TO ALL WHO ARE AT RISK BEFORE SOMEONE GETS KILLED OR MAIMED! *TR

MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE. *TR

2010 HYUNDAI VERACRUZ. CONSUMER STATES PROBLEM WITH DRIVER SIDE REAR WINDOW BREAKING. *TGW THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE WITH THE WINDOWS ROLLED UP. *JB

MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR