2010 Lincoln MKZ 4-DR. w/SAB

The contact owns a 2010 Lincoln MKZ. The contact stated while her husband was driving 45 MPH and approaching a traffic light, he had to depress the brake pedal to the floor to stop the vehicle. The driver stated that the advance trac and ABS warning lights were illuminated but turned off shortly after. The driver stated after a week, he experienced the failure again and same the warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS module and HCU unit to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 161,000.

The contact owns a 2010 Lincoln MKZ. The contact stated that while making a left turn at a low rate of speed, several warning lights including the ABS warning light illuminated on the instrument panel. The contact then received a notification for NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The dealer was contacted and informed him that the part was not yet available. Northtowne Lincoln (21 NE Vivion Rd, Kansas City, MO 64118) was also contacted and advised the contact to take the vehicle to the dealer for service. The contact left his vehicle in the possession of the dealer and after several days, he was notified that parts were not yet available. The contact stated that the manufacturer had exceeded reasonable amount of time for the recall repair. The failure mileage was approximately 138,000. Parts distribution disconnect.

The contact owns a 2010 Lincoln MKZ. The contact stated while driving 45 mph, while depressing on the brake pedal the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated she was able to cruise to an independent mechanic. The contact stated that the independent mechanic informed her that the brake master cylinder needed to be replaced. The vehicle was repaired however, the failure persisted. The independent mechanic then stated that the HCU needed to be replaced. The vehicle was repaired but continued to experience the failure. The independent mechanic stated that HCU needed to be replaced a second time. The vehicle was not repaired but was pending repairs. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 243,000.

I traded in this 2010 Lincoln MKZ on November 24, 2018 at Classic Acura in Beaumont, Texas. Since that time I have contacted both Lincoln Motor Company by phone and email plus Kinsel Ford-Lincoln of Beaumont, Texas in person and by phone. These contacts were done multiple times and today I received another recall notice (19S54-ABS HCU Valve Concern (17X29) on the 2010 Lincoln that I no longer own. has not been keeping whoever is the new owner of the 2010 Lincoln MKZ advised of recalls.

RECEVED A SAFETY RECALL NOTICE LETTER. I NEED A RENTAL CAR OR LOANER CAR FROM DEARERSHIP FOR MY OWN SAFETY WHILE I AWAIT THE REPAIR OF MY DEFECTED DRIVER SIDE AIR BAG. MY VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. WICKSTROM FORD (600 W. NORTHWEST HWY, BARRINGTON, IL 60010) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WAS SLOW TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO KEYSTONE FORD (301 WALKER RD, CHAMBERSBURG, PA 17201, (717) 264-5104) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIS IS NOT A NEW ISSUE, BUT MY VEHICLE IS SUBJECT TO SAFETY RECALL 19S54. DESPITE HAVING KNOWN ABOUT THIS ISSUE SINCE AT LEAST DECEMBER 2019, FORD HAS STILL NOT REPAIRED IT. I HAVE CHECKED MANY, MANY TIMES WITH MY LOCAL DEALER WHO ALWAYS INDICATES PARTS AVAILABILITY AS THE ISSUE. THIS REALLY NEEDS FOLLOW-UP. PRESSURE NEEDS TO BE APPLIED TO FORD. THANK YOU.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE WHEN HE TRIED DEPRESSING THE BRAKE PEDAL AND IT FAILED UNTIL SHE PRESSED IT ALL THE WAY DOWN. THE CONTACT REFUSED MEDICAL ATTENTION AND NO POLICE REPORT WAS FILED. THE CONTACT STATED THAT THIS WAS THE SECOND COLLISION INVOLVING THE BRAKE FAILURE. THE VEHICLE WAS TAKEN TO PENSKE LINCOLN (8850 GROSSMONT BLVD, LA MESA, CA 91942) FOR THE RECALL REPAIR HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND SHE WOULD BE NOTIFIED ONCE PARTS WERE AVAILABLE TO DO THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 124,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ABS WENT OFF AND NOW PEDAL WANTS TO GO TO THE FLOOR BEFORE STOPPING. YOU CAN FEEL IT GRAB RIGHT AWAY AND THEN FADE AWAY. THIS MODEL HAS A ABS VALVE RECALL BUT MY VIN IS NOT PULLING IT UP.

THERE IS A RECALL FROM THE LINCOLN FORD COMPANY FOR BRAKES WHICH HAS BEEN ONGOING SINCE 2019. THEY KEEP DELAYING THE IMPLEMENTATION OF THE PART SAYING THEY ARE STILL IN THE TESTING PHASE. THEY ARE NOT GIVING OWNERS THE OPTION FOR COURTESY LEASES.

MY UNCLE CAR 2010 LINCOLN MKZ HAVE PROBLEM WITH BRAKE. WHEN DRIVE BRAKE PEDAL OK,,,,BUT SOMETIME PARK AT HOME ALL NIGHT LONG AND MORNING START ENGINE AND BRAKE PEDAL GO DOWN ON FLOOR. HE NEED TO PUMP BRAKE SEVERAL TIME TO MAKE BRAKE PEDAL GOES UP SO HE CAN DRIVE. BRAKE LIGHT ON DASH SOMETIME WENT ON WHEN DRIVING BUT BRAKE PEDAL NORMAL HE BRING TO DEALER AND LET THEM CHECK OUT,,,BUT NO PROBLEM SOLVE,,,THEY STILL DON'T KNOW WHAT HAPPEN

TL* THE CONTACT'S WIFE OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT AFTER THE BRAKE PADS WERE REPLACED BY AN INDEPENDENT MECHANIC, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD WHILE DRIVING, WITHOUT WARNING. THE CONTACT'S WIFE HAD TAKEN THE VEHICLE BACK TO THE INDEPENDENT MECHANIC TWICE WHERE THE MECHANIC BLED THE BRAKE LINES. THE BRAKE PEDAL AND THE BRAKE MASTER CYLINDER WERE REPLACED. DESPITE THE REPAIRS, THE FAILURE PERSISTED. THE CONTACT THEN TOOK THE VEHICLE TO RIATA FORD (10507 US-290, MANOR, TX 78653) WHERE THE MECHANIC PERFORMED THE SAME REPAIRS AS THE INDEPENDENT MECHANIC HOWEVER, THE EXACT CAUSE THE FAILURE WAS NOT YET DETERMINED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 169,385.*DT*JB

AFTER HITTING BRAKES HARD ON WET SURFACE THE ABS ACTIVATED. FROM THAT POINT ON THE BRAKES WOULD DEPRESS TO THE FLOOR. TRIED TO PUMP UP, BUT THE BRAKE PEDAL WOULD STILL DROP TO FLOOR BOARD. AT ONE POINT THE CAR WAS PULLED OVER SINCE THE BRAKES NO LONGER WORKED. HAD MASTER CYL REPLACED, LINES DRAINED. PEDAL STILL SEEMS SOFT. I'VE HAD 3 DIFFERENT MECHANICS WORK ON THE BRAKES AND ALL 3 DID SOMETHING DIFFERENT. PROBABLY SHOULD HAVE TAKEN TO THE DEALER.

BRAKES LOSE PRESSURE AND GO TO THE FLOOR, AS DESCRIBED IN RECALL 19S54, BUT THIS CAR IS NOT COVERED UNDER THE RECALL AND THE FORD DEALER IS CHARGING $2000 TO REPAIR IT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 40 MPH, WHILE APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PULLED TO THE SIDE OF THE ROAD AND CONTINUED TO DEPRESS THE BRAKES UNTIL THE VEHICLE DECELERATE AND STOPPED COMPLETELY. THE CONTACT CALLED HER SON TO DRIVE THE VEHICLE TO HER RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER JOHN KENNEDY FORD OF PHOENIXVILLE LOCATED AT 730 VALLEY FORGE RD, PHOENIXVILLE, PA 19460, (610) 917-8200, AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. CAUSEWAY LINCOLN (375 BARNEGAT ROAD, NJ-72, STAFFORD TOWNSHIP, NJ 08050) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED L. B. SMITH FORD (1100 MARKET ST, LEMOYNE, PA 17043, (717) 761-6700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED FROM PARK INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, ON OCCASIONS THE VEHICLE SHIFTED OUT OF PARK INTO DRIVE INDEPENDENTLY AND ROLLED AWAY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE SHIFTER NOB BRACKET DETACHED FROM THE VEHICLE. THE CONTACT CONTACTED CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701; (775) 883-2020) AND WAS INFORMED THERE WAS NO RECALL ON THE VIN. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE HAD TO PUMP THE BRAKES MULTIPLE TIMES UNTIL IT STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN THE NISSAN DEALER WHERE HE WORKS AND HAD THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE BRAKE LINES WERE FLUSHED. THE CONTACT CALLED VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48374; (248) 305-5300) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

AFTER BRAKING IN AN EMERGENCY SITUATION THE BRAKE PEDAL HAS EXCESSIVE TRAVEL WHICH IS EXACTLY AS DESCRIBED IN SAFETY RECALL 19V904000. I CHECKED THE VIN AND THIS VEHICLE IS NOT LISTED AS BEING INCLUDED IN THE RECALL BUT IT DEFINITELY HAS THE PROBLEM. I SPOKE WITH FORD AND UNLESS THE RECALL INCLUDES THIS VIN THEY WILL NOT REPAIR AS A RECALL, BUT RATHER AT MY EXPENSE. I WAS TRAVELLING IN THE MIDDLE LANE OF A 3 LANE HIGHWAY GOING APPROXIMATELY 60 MILES PER HOUR AND THE VEHICLES IN FRONT OF ME BRAKED HARD CAUSING ME TO BRAKE HARD AS WELL. IT WAS A RAINY MORNING AND THE ABS ACTIVATED AND I FELT THE BRAKE PEDAL SOFTEN AND GO DOWN ABOUT ANOTHER INCH WHERE IT STILL PROVIDED BRAKING BUT I CAN FEEL THAT IT IS LOWER THAN BEFORE AND THERE IS A POINT AT WHICH I CAN FEEL THE BRAKES BUT STILL NEED TO DEPRESS FURTHER TO ACHIEVE GOOD STOPPING. THIS IS THE THIRD TIME THAT THIS HAPPENED. PREVIOUS TIMES THE BRAKES SEEMED OK THE NEXT DAY. THIS TIME I CAN STILL FEEL THAT THERE IS SOMETHING VERY DIFFERENT.

I HAVE BEEN NOTIFIED SOME TIME AGO ABOUT A SAFETY RECALL FOR MY BRAKES AND A REMEDY WAS SUPPOSED TO BE AVAILABLE 'LATE 1ST QUARTER 2020'. IT IS NOT PAST THE 2ND QTR OF 2020 AND STILL NO REMEDY OR NOTIFICATION BY FORD. WHAT IS THEIR HOLD UP?? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER SIDE HEADLIGHT LOW BEAM GOES OFF WITH NO INDICATION DOES NOT MATTER WHETHER STOPPED OR MOVING. THE ONLY WAY TO GET IT BACK ON IS TURN LIGHTS OFF AND TURN BACK ON BUT IT DOES IT REPEATEDLY PER TRIP. DOES NOT MAKE A DIFFERENCE IF THE CAR IS MOVING OR NOT. TOOK TO DEALER APPROX. THREE TIMES BUT COULD NOT FIND REASON FOR PROBLEM. DEALER SUGGESTED TO REPLACE ENTIRE HEADLIGHT COMPONENT AT A COST OF APPROXIMATE $3000. FIRST THE COST IS EXTREMELY HIGH, SECOND I DON'T UNDERSTAND WHY THERE IS NO ANSWER TO WHY THIS IS HAPPENING. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,400. *BF CONSUMER STATED HER FAMILY REMEMBER HAS THE SAME MODEL, HAS RECEIVED A RECALL BUT SHE DIDN'T.*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO REMEDY THE RECALL WAS NOT YET AVAILABLE. NORTH PARK LINCOLN LOCATED AT 9207 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 341-8841, WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE REPAIRED HOWEVER, UPON ARRIVAL TO THE DEALER IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ONE EVENING I GOT INTO MY CAR AND WAS HEADING HOME FROM WORK WHEN I USED THE BRAKES AND THEY WENT ALL THE WAY TO THE FLOOR. I HAD NO BRAKES. THE PART I REPLACED WAS THE HYDRAULIC BRAKE CONTROL UNIT. IT COST ME ALMOST 700.00 TO REPAIR. I HAVE THE PROPER PAPERWORK IF YOU NEED TO SEE THE REPAIR ORDER. PRETTY IRONIC THAT THE RECALL WILL BE COMING OUT BUT THEY SAY MY CAR WASN'T AFFECTED. I COULD HAVE BEEN IN A SEVERE ACCIDENT. I AM LOOKING FOR REIMBURSEMENT ON THE MONEY I SPENT. LINCOLN HAS DONE A GREAT JOB WITH ALL OTHER ISSUE THAT HAVE COME UP.THANK YOU FOR YOUR TIME AND I'M SURE YOU WILL DO THE RIGHT THING AND STAND BEHIND YOUR PRODUCT.

THE RADIO BLEW OUT, AFTER LINCOLN INSTALLED THE AN AIRBAG THAT WAS RECALLED. IT'S SOUNDED LIKE A BODY DROP ON THE VEHICLE ALSO THE AIRBAG LIGHT CAME BACK ON.

TAKATA RECALL, WHEELS LOCKED WHEN BACKING UP ON A CITY STREET.

TAKATA RECALL: THERE IS ONLY ONE LINCOLN DEALER REMAINING IN CENTRAL MASSACHUSETTS AND THEY KEEP TELLING ME THAT THERE ARE NO REPLACEMENT AIRBAGS FOR A 2010 MODEL LINCOLN MKZ SEDAN.WE HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT SINCE JULY 2017 AND I CALL MONTHLY AND KEEP GETTING THE SAME ANSWER. TIME TO ESCALATE THIS TO NHTSA

2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND TURNING LEFT, THE FRONT DRIVER'S SIDE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. *TT CONSUMER STATED VEHICLE WAS A TOTAL LOSS. *JB

HAVE HAD CAR FOR EIGHT YEARS AND STILL HAS NOT BEEN FIXED.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (888) 457-6042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GEM CITY FORD LINCOLN (5101 BROADWAY STREET, QUINCY, ILLINOIS 62305, (888) 254-9078) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL I HAVE BEEN CALLING THE FORD DEALERSHIP AT BILL ALEXANDER YUMA AZ AND THEY SAY DON'T HAVE NOT RECEIVED THE PART. THIS GOING ON MORE THAN 3 MONTHS IT SEEM LIKE THERE IS NO URGE OFF URGENCY PUTTING MY FAMILY IN HARMS WAY THIS VEHICLE IS THE MAIN SOURCE OF TRANSPORTATION NEED TO TAKE MY HUSBAND TO HIS DR APPT AT PHOENIX AZ AND WE DRIVE OVER 200 MILES TO PHOENIX AZ AND RETURNED TO YUMA AZ. I HAVE MORE CHANCES OF BEING IN SOME KIND OF CAR ACCIDENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (KNOX FORD, 461 S DIXIE BLVD, RADCLIFF, KY 40160, (270)-351-9800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (COURTESY FORD LINCOLN, 3533 N VERMILLION ST, DANVILLE, IL 61832, 217-442-1840) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHUCK ANDERSON FORD (1910 W JESSE JAMES RD, EXCELSIOR SPRINGS, MO 64024, (816) 630-1700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA RECALL NUMBER 18V046; LINCOLN RECALL NUMBER 18S01 PASSENGER AIRBAG INFLATOR REPLACEMENT: I WAS FIRST NOTIFIED IN DEC 2017. STILL WAITING FOR THE NECESSARY PART TO DO THE REPAIR. PART ORDERED FOR THE SECOND TIME SEPT 12, 2018 CANNOT ALLOW A PASSENGER IN THE FRONT PASSENGER SEAT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE WATER PUMP FAILED CAUSING ANTIFREEZE TO LEAK INTO THE OIL. AS A RESULT OF THE FAILURE, THE ENGINE WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE FAILURE WAS DIAGNOSED AT SIOUX FALLS FORD (4901 W 26TH ST, SIOUX FALLS, SD 57106 (605) 361-0361). THE MANUFACTURER HAD NOT BEEN CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,670.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH HILLS LINCOLN DEALER ((724) 941-1600, 2760 WASHINGTON RD, PITTSBURGH, PA 15241) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART WOULD BECOME AVAILABLE THE SECOND OR THIRD QUARTER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA AIRBAGS NOT REPLACED AS OF TODAY (10/27/2018)

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE DEALER (MALOUF FORD OF NORTH BRUNSWICK, 732-951-0400, LOCATED AT 2210 US HWY 1 N BRUNSWICK, NJ 08920) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL : IT HAS BEEN WELL OVER A YEAR SINCE THE INITIAL NOTIFICATION AND STILL NO END IN SIGHT FOR THE REPLACEMENT. MY CAR HAS NO VALUE, CONTINUES TO AGE AND I CANNOT SELL/TRADE IT IN FOR SOMETHING ELSE DUE TO THE AIRBAG RECALL. WHAT AM I TO DO?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING ON A ROCKY DRIVEWAY, THE VEHICLE SKIDDED TO THE LEFT AND ACCELERATED AT A HIGH RATE OF SPEED. THE VEHICLE CRASHED INTO A DITCH. THE DRIVER SUSTAINED A HEAD INJURY. THE FRONT PASSENGER SUSTAINED BACK AND SPINAL PAIN. A FOUR YEAR OLD CHILD OCCUPANT, WHO WAS WEARING A SEAT BELT, EXPERIENCED WHIPLASH. ALL OCCUPANTS RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS), BUT THE CONTACT WAS NOT NOTIFIED OF THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 198,000. *TT UPDATED 12/12/18*JB

I WAS NOTIFIED OF THIS RECALL FOR AIRBAGS AND TOLD TO GET A RENTAL CAR AS MY CAR IS NOT SAFE. MY CAR HAS BEEN SITTING SINCE 6/04/18 (130 DAYS) I AM STUCK DRIVING A FORD FUSION WITH LITTLE TO NO OPTION WHILE I MAKE A PAYMENT ON A CAR THAT I DO NOT GET TO ENJOY. MY CAR IS IN MY DRIVEWAY AND IN THE WAY IT IS SITTING AND NOW WON'T START. I HAVE ASKED THE DEALERSHIP FOR ANY UPDATES AND THEY DO NOT RESPOND, I SENT EMAILS AND THEY ARE IGNORED. WINTER IS COMING AND I WANT MY HEATED SEATS AND AWD. ENOUGH IS ENOUGH,.

TAKATA RECALL - RECEIVED INITIAL RECALL NOTICE JUNE 2016. (SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384) CALLED DEALER AND WAS TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. RECEIVED SECOND NOTICE DECEMBER 2017. CALLED DEALER AND WAS AGAIN TOLD WHEN PART IS AVAILABLE WE WOULD BE NOTIFIED. MAY 2018 RECEIVED THIRD NOTICE WHICH INCLUDED INFORMATION ABOUT CAR RENTAL OPPORTUNITY. WE RESEARCHED OFFER AND DECIDED TO BEGIN PROCESS. FOURTH NOTICE RECEIVED JULY 2018. DEALER MADE APPOINTMENT FOR A RENTAL CAR AND WE BEGAN RENTAL ON AUGUST 7, 2018. OUR LINCOLN IS STORED IN OUR GARAGE SINCE AUGUST 7. MILEAGE AT TIME OF STORAGE 104,480. WE ARE NOW DRIVING OUR FOURTH RENTAL CAR (FIRST THREE WERE NOT ACCEPTABLE) AND HEADING TO OUR SECOND INSPECTION BY THE RENTAL COMPANY OCTOBER 6, 2018. WE CALL THE DEALER ONCE EACH WEEK TO ASCERTAIN WHEN THE PART IS EXPECTED AND ARE TOLD THAT THE PART IS UNIQUE TO OUR CAR AND WE MUST WAIT UNTIL THE MANUFACTURER GETS TO OUR MAKE AND MODEL. FIFTH RECALL NOTICE RECEIVED SEPTEMBER 2018. DEALER: HANSEL FORD LINCOLN, 3075 CORBY AVENUE, SANTA ROSA CA 95407 707.543.7460 CAR RENTAL: ENTERPRISE, 2979 CORBY AVENUE, SANTA ROSA CA 95407 707.579.5664

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED JIM BASS FORD AT (325) 949-4621 (LOCATED AT 4032 W HOUSTON HARTE EXPY, SAN ANGELO, TX 76901) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (ALLAN VIGIL FORD/LINCOLN, 6700 MOUNT ZION, MORROW, GA 30260) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: FORTUNATELY, MY AUTO HAS NOT YET BEEN IN A SITUATION THAT WOULD CAUSE THE FRONT AIRBAGS TO DEPLOY, HOWEVER, LACK OF ACTION ON THIS AIRBAG RECALL IS CAUSING ME ECONOMIC HARDSHIP. I DESIRE TO OBTAIN A NEW VEHICLE, BUT AM UNABLE TO TRADE IN THE 2010 LINCOLN AS THE DEALER SAID THEY CANNOT SELL A VEHICLE UNDER AN ACTIVE RECALL, AND NO PARTS ARE AVAILABLE TO RECTIFY THE SITUATION. I'VE REQUESTED AN UPDATE FROM THE FORD DEALER IN HUTCHINSON, MN MULTIPLE TIMES, AND HAVE VERY RUDELY BEEN TOLD THERE ARE NO REPLACEMENT PARTS AND TO STOP ASKING. SO, I CAN'T SAFELY DRIVE MY CAR, SELL MY CAR, OR REPAIR IT! THE TRADE IN VALUE HAS DRAMATICALLY DECREASED IN THE YEAR I'VE BEEN TRYING TO GET RID OF THE VEHICLE. THIS TAKES CORPORATE IRRESPONSIBILITY TO A WHOLE NEW LEVEL. WHAT IS TAKING SO LONG, AND WHY IS FORD AND ITS DEALERSHIPS BEING ALLOWED TO BE SO RUDE AND IRRESPONSIBLE?

TAKATA RECALL PARTS STILL NOT AVAILABLE, AND NO COMMUNICATION FROM FORD REGARDING THE STATUS OF RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT CALLED STEET-PONTE FORD LINCOLN AT 315-736-3381 (LOCATED AT 5074 NY-5A, YORKVILLE, NY 13495) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL--I RECEIVED NOTIFICATION OF NHTSA RECALL 16V-384 IN A LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016, WHICH STATED THAT I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE FOR THE REPAIR. IN DECEMBER, 2017 A 2ND LETTER ARRIVED FROM LINCOLN ADVISING ME THAT I SHOULD NOT ALLOW ANYONE TO SIT IN THE FRONT ROW PASSENGER SEAT, AND THAT LINCOLN EXPECTED REMEDY PARTS TO BE AVAILABLE IN THE SPRING OF 2018. ON 6/11/18 A 3RD LETTER ARRIVED FROM LINCOLN DATED MAY,2018 ADVISING ME THAT PARTS ARE ANTICIPATED TO BE AVAILABLE DURING THE 2ND AND 3RD QUARTER OF 2018, AND THAT LINCOLN WOULD PAY UP TO $45 PER DAY FOR A RENTAL VEHICLE WHILE WAITING FOR PARTS. HOWEVER, $45 PER DAY WILL NOT COVER THE COST OF RENTING AN EQUIVALENT VEHICLE. A CALL TO LINCOLN INFORMED ME THAT THAT CAR RENTAL ALLOWANCE HAS BEEN INCREASED TO $55 PER DAY (WHICH WILL STILL NOT COVER THE COST OF RENTING AN EQUIVALENT VEHICLE. I LIVE IN SOUTH FLORIDA WHERE THE HOT HUMID CLIMATE PUTS MY CAR AT GREATER RISK. IN THE MORE THAN TWO YEARS SINCE THE FIRST RECALL NOTICE FORD AND LINCOLN HAVE CONTINUED TO BUILD AND SELL NEW VEHICLES (PRESUMABLY WITH SAFE PASSENGER AIR BAGS). IF THEY ARE ABLE TO INSTALL SAFE AIR BAGS IN NEW VEHICLES, THEY SHOULD BE ABLE TO USE THE SAME TECHNOLOGY AND PARTS TO REPAIR MY VEHICLE. ANYTHING NHTSA CAN DO TO EXPEDITE THE REPAIR OF MY VEHICLE WOULD BE GREATLY APPRECIATED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MAC HAIK GEORGETOWN, 7201 N. INTERSTATE HWY 35, GEORGETOWN, TX 78628, 542-930-3673) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

TAKATA RECALL ON THE PASSENGER SIDE AIR BAG. SAFETY RECALL NOTICE 18SO1/NHTSA RECALL 18V046 FROM LILNCOLN MOTOR COMPANY RECEIVED MAY 2018 ADVISING RENTAL VEHICLE AVAILABLE WITH AN ALLOWANCE OF $55. INQUIRIES WITH LINCOLN DEALERSHIPS IN MYRTLE BEACH, NC (BEACH FORD MYRTLE) AND WILMINGTON, NC (CAPITOL FORD LINCOLN) ADVISE RENTALS LIMITED. I AM #50 ON THE WAIT LIST AT BEACH FORD AND #86 ON THE WAIT LIST FOR CAPITAL FORD . THE WAIT LISTS HAVE BEEN STAGNANT FOR MONTHS REGARDING THESE TWO DEALERSHIPS. YOUR ACTION IS NEEDED TO PREVENT PASSENGER INJURY FROM THE PASSENGER AIR BAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SILL-TERHAR VOLVO, 125 ALTER STREET, BROOMFIELD, CO 80021, (888) 415-3424) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURE WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TOWN & COUNTRY FORD (5041 FORD PKWY, BESSEMER, AL 35022, (205) 491-0000), BUT WAS NOT SERVICED BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. THE DEALER (RISER FORD, 4201 CENTRAL AVE, HOT SPRINGS, AK) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA INFLATORS: I PURCHASED MY LINCOLN MKZ TO HAVE A SAFE FAMILY VEHICLE TO TRANSPORT MY 4 MONTH SON TO AND FROM THE HOSPITAL OVER 200 MILES AWAY EVERY DAY! JULY 2016 I RECEIVED NOTICE THAT THERE WERE SAFETY CONCERNS WITH MY VEHICLE AND I WOULD BE CONTACTED WHEN PARTS ARRIVED. THEN IN DECEMBER 2017 I RECEIVED ANOTHER NOTICE SAYING THE SAME INFORMATION BUT ALSO INCLUDED THERE ARE TO BE NO PASSENGERS IN THIS VEHICLE. THIS VEHICLE WAS NO LONGER SERVING A PURPOSE FOR MY FAMILY TO GET TO THE HOSPITAL WITH MY SON. I RECEIVED ANOTHER NOTICE IN JUNE 2018 THAT MY VEHICLE WAS NO LONGER TO BE DRIVEN AND I JUST RECEIVED MY RENTAL CAR ON JULY 10, 2018... THERE IS STILL NO PARTS CURRENTLY BEING DISTRIBUTED IN ORDER TO REPAIR MY CAR. MY VEHICLE HAS SAT, I HAVE HAD TO PAY A MECHANIC TO COME FLUSH IT AND PUT IN NEW BATTERIES ETC TO MAINTAIN IT AFTER NOT BEING DRIVEN. I AM VERY GRATEFUL TO RECEIVE THIS RENTAL CAR NOW HOWEVER, IT HARDLY SEEMS TO MAKE IT BETTER AFTER PAYING ON A CAR FOR TWO YEARS THAT WAS NOT DEEMED SAFE AND FULLY FUNCTIONAL. I KNOW THAT THIS SITUATION HAS CAUSED MANY DISTRAUGHT CUSTOMERS, HOWEVER FOR ME AND MY SON WHO WAS FIGHTING FOR HIS LIFE, THIS SITUATION HAS TRULY BEEN A HARDSHIP. MY SON'S NEEDS UNFORTUNATELY, PUT ME IN A PLACE WHERE I CAN'T JUST "UPGRADE". THE VEHICLE WAS PURCHASED NOVEMBER 2015 WITH 21,300 MILES AND TODAY IT STILL HAS LESS THEN 39,000 MILES DUE TO IT BEING UNFIT. A MOST DEVASTATING CHALLENGE TO MY FAMILY. I HAVE ALL SUPPORTING DOCUMENTS SHOULD ANYONE WISH TO SEE THEM, I AM HAPPY TO PROVIDE IT. AT THIS POINT IT WILL BE HARD TURNING BACK OVER THE RENTAL CAR AS I FINALLY HAVE THE MEANS TO CARE FOR MY SON, GOING BACK TO THE SITTING LINCOLN WILL JUST BRING MORE PROBLEMS. I HOPE SOMEONE CAN UNDERSTAND HOW EMOTIONALLY DAMAGING IT HAS BEEN FOR A FAMILY TO WAIT TWO + YEARS TO DRIVE IN THEIR VEHICLE DURING THE MOST DIFFICULT TIMES IN THEIR LIFE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE DEALER (GOLDEN CIRCLE FORD LINCOLN, INC., 1432 US-45 BYP, JACKSON, TN 38305, 731-554-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT HE COULD GET A RENTAL VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHUMACHER LINCOLN OF DEL RAY (2102 S FEDERAL HWY, DELRAY BEACH, FL 33483), BUT THEY DID NOT HAVE ANY INFORMATION ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

I HAD TO HAVE MY DRIVE TRAIN REPLACED LAST MONTH. WAS THERE A RECALL FOR THIS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE SOUTH BAY LINCOLN DEALER AT 310-598-1908 (LOCATED AT 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN IN HOUSTON, TEXAS 77079 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/28/18*JB

I HAVE BEEN TRYING FOR YEARS TO GET A REPLACEMENT AIRBAG DUE TO RECALL FROM COMMERCIAL FORD IN ARANSAS PASS, TX WHO SERVICES MY CAR. THEY SAY THEY NEVER RECEIVED ANY AIRBAGS. MY RECALL STATES THAT NO ONE SHOULD SIT IN MY PASSENGER SEAT YET I CANNOT GET THE AIRBAG REPLACED. WHAT IS MY NEXT STEP?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE MANUFACTURER HAD NOT REPAIRED THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TED RUSSELL FORD LINCOLN, 9925 PARKSIDE DR., KNOXVILLE, TN 37922) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE TAKATA BANKRUPTCY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING MY VEHICLE ON A HIGHWAY WHEN THE CAR STALLED OUT. I TRIED REPEATEDLY TO RE-START BUT IT KEPT STALLING. THE CAR WAS TOWED TO A LINCOLN DEALERSHIP NEAR MY HOME AND IT WAS DETERMINED THAT THE THROTTLE BODY AND PCM HAD TO BE REPLACED WHICH COST ME $2128. AT THE TIME OF THE INCIDENT, MY CAR HAD 91,860 MILES. I NOTICED ON THE LINCOLN CHAT SIGHT THAT OTHER OWNERS COMPLAINED ABOUT THE SAME PROBLEM. I WAS SURPRISED TO LEARN THAT THIS EXTREMELY DANGEROUS DEFECT WAS NOT UNDER RECALL. HOPING THAT THE NTSB WOULD FURTHER INVESTIGATE. THANK YOU.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. STREITER MOTOR CO IN DAVENPORT, IOWA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V385000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE CONTACT SPOKE WITH FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, AZ 85210, 480-719-3090) SEVERAL TIMES AND WAS INFORMED THAT PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FINDLAY LINCOLN, 310 N. GIBSON RD, HENDERSON, NV 89014) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WE PURCHASED A 2010 LINCOLN MKZ FROM A LINCOLN DEALERSHIP NOW OWNED BY "FORD GALAXY" IN HOUSTON, TX AND HAVE OWNED THE VEHICLE FOR 8 YEARS. IN JULY 2016 WE RECEIVED "SAFETY RECALL NOTICE 16S26" INDICATING PASSENGER AIRBAG INFLATOR SHOULD BE REPLACED AND THAT IF A CRASH NECESSITATING AIRBAG DEPLOYMENT MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH. SINCE JULY 2016 WE HAVE ON NUMEROUS OCCASIONS REQUESTED THE AIRBAG INFLATOR BE REPLACED. THE LINCOLN MOTOR COMPANY'S RESPONSE HAS BEEN "WE DO NOT HAVE THE REPLACEMENT PARTS." IN DECEMBER 2017 WE RECEIVED A SECOND RECALL NOTICE THAT STATED WE SHOULD "NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". FOR 8 YEARS WE HAVE BEEN DRIVING A TICKING TIME BOMB. IT FEELS LIKE A PAGE OUT OF THE OLD FORD PINTO PLAYBOOK. THE LINCOLN SERVICE MANAGER AT GALAXY FORD TOLD US THIS MORNING THAT THEY STILL DO NOT HAVE REPLACEMENT INFLATORS. FROM AN OWNER'S PERSPECTIVE, IT IS UNIMAGINABLE THAT LMC CANNOT FIND REPLACEMENTS FOR THE DEFECTIVE PARTS IN LESS THAN 2 YEARS! IS THERE ANYTHING YOU CAN DO TO HELP RESOLVE THIS PROBLEM?

TAKATA RECALL . I HAVE BEEN WAITING TWO YEARS NOW AND STILL HAVE NOT GOTTEN ANY REMEDY FOR THE RECALL ON MY VEHICLES AIR BAG .

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (AL PACKER FORD LINCOLN, 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2010 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SEAT AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUT OF TIME COMPLETING THE RECALL REPAIR. DUE TO A BACK INJURY THE CONSUMER CANNOT SIT IN THE BACK AS DIRECTED BY THE RECALL. *JS

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO FORD LINCOLN IN POMPANO BEACH, FLORIDA 33064 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: MY COMPLAINT IS THAT TAKATA AND FORD/LINCOLN ARE NOT TAKING THE RECALL SERIOUSLY. THIS RECALL IS ALMOST 3 YEARS OLD AND I HAVE RECEIVED 2 OR 3 NOTICES THAT BASICALLY SAY "WE'RE WORKING ON IT" OR NOTICES THAT TALK ABOUT THE BANKRUPTCY FILING OF TAKATA. WHY ARE TAKATA AND FORD/LINCOLN NOT BEING HELD RESPONSIBLE FOR THIS SLOW PROCESS? SIGNIFICANT SAFETY ISSUES WITH A NON-URGENT RESPONSE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASTRO LINCOLN, 6350 PENSACOLA BLVD, PENSACOLA, FL 32505) AND WAS INFORMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG RECALL

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTH BAY FORD, 5100 W ROSECRANS AVE, HAWTHORNE, CA 90250) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FIVE STAR FORD STONE MOUNTAIN LLC, 3800 HIGHWAY 78 W, SNELLVILLE, GA 38039) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/24/18*JB

HEATED SEATS FAILED IN USE...PRECEDED BY A BURNING SMELL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (JAMES HODGE FORD LINCOLN INC, 1200 N MAIN ST, MUSKOGEE, OK 74401 (918) 608-8713) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED UNTIL THE SPRING OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BLOOMINGTON LINCOLN, 1001 CLOVER DR, BLOOMINGTON, MN 55428) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE *TT UPDATED 8/14/18*JB

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST POINT LINCOLN OF HOUSTON, TEXAS (11666 KATY FREEWAY, 77043) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL

TAKATA RECALL- RECEIVED LETTER FROM BIG VALLEY FORD AT 3282 AUTO CENTER IN 2016 SAYING THAT AIRBAG NEEDED REPLACEMENT AND THEY WOULD CONTACT US WHEN THEY HAD REPLACEMENT FOR THE AIRBAGS. TO DATE THEY HAVE NEVER CONTACTED US. RECEIVED A NOTICE ABOUT CHAPTER 11 CASE # 17-11375 CONCERNING AIRBAGS. LOOKED UP CAR INFORMATION ON NHTSA SITE AND CONFIRMED CAR HAD RECALL FOR AIRBAG. CALLED BIG VALLEY FORD IN STOCKTON CA. AT 1-800-871-8112 AND WAS TOLD THAT UNTIL SOMEONE TAKES OVER AIRBAG BUSINESS THEY HAVE NO AIRBAGS AVAILABLE TO REPLACE OUR CURRENT DEFECTIVE AIRBAG. THIS WAS LEFT ON OUR VOICE MESSAGE SYSTEM YESTERDAY 11/15/17 AT 4:27PM BY JACKIE AT BIG VALLEY FORD (209-870-4361). MY QUESTION IS WHAT DO WE DO NOW AND HOW DO WE GET THIS DANGEROUS DEFECT FIXED? APPARENTLY FORD DOESN'T PUT AIRBAGS IN THEIR CARS ANY MORE SINCE THEY HAVE NONE TO REPLACE THE ONE THEY CHOSE TO PUT IN THE CAR I DRIVE. HOPEFULLY WE WILL NEVER BE IN AN ACCIDENT WHERE THE KNOWN DEFECTIVE AIRBAG IS DEPLOYED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WAITING FOR RECALL OF DEFECTIVE AIRBAGS SINCE JULY 2014 AIRBAGS ARE NOT AVAILABLE AND HAVE NOT BEEN REPLACED.

TAKATA RECALL. PADDED DASHBOARD CONTAINING AIR BAG FAILED BY SPLITTING APART.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SERRAMONTE FORD (999 SERRAMONTE BLVD, COLMA, CA 94014, (650) 763-2400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL"; ANY PASSENGERS OF THE THE VEHICLE ARE AT RISK.

TAKATA RECALL RECEIVED NOTICE OF RECALL ON 05/31/2016 AND HAVE NO FURTHER NOTICE OF WHEN REPAIR WILL BE AVAILABLE. ON INTERNET LINCOLN ONLY SAYS "...YOU WILL BE NOTIFIED WHEN PARTS ARE AVAILABLE..." IT IS NOW 15 MONTHS SINCE RECALL NOTICE WAS RECEIVED. THESE REPLACEMENTS SHOULD BE REQUIRED TO BE AVAILABLE BEFORE ANY 2018 MODELS ARE FOR SALE!

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO WEST LINCOLN MERCURY MAZDA OF SHREWSBURY, MASSACHUSETTS (940 BOSTON TURNPIKE 01545) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - DEALER NEVER CONTACTED ME. WHEN I CALLED DEALER THEY TOLD ME REPLACEMENT AIRBAGS ARE UNAVAILABLE. THIS IS TOTAL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CONTACTED DEALER: WILMES FORD IN ALTUS OKLAHOMA AND THEY STATED THEY ARE STILL WAITING FOR PARTS. HAS BEEN OVER 6 MONTH SINCE I CONTACTED THEM.

TAKATA RECALL - RECEIVED SAFETY RECALL JULY 2016. CONTACTED DEALER AND WAS TOLD THAT PARTS WERE NOT AVAILABLE AT THAT TIME. DEALER SAID I WOULD BE NOTIFIED BY MAIL WHEN PARTS WERE AVAILABLE. I HAVE RECEIVED NO OTHER CORRESPONDENCE FROM THE DEALER. I WOULD LIKE TO GET THIS TAKEN CARE ASAP. PLEASE ADVISE.

AIRBAG RECALL SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2016. THE DEALER (NORTH PARK LINCOLN, 9207 SAN PEDRO AVE, SAN ANTONIO, TX, 78216) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT ALSO INQUIRED ABOUT THE TK HOLDINGS CARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) OVER A YEAR AGO. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TIDELANDS FORD LINCOLN, 9387 OCEAN HWY, PAWLEYS ISLAND, SC 29585 (843) 237-3673, EXT. 3673) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GERMAIN LINCOLN, 13303 TAMIAMI TRAIL N, NAPLES, FL 34110 (888) 649-3826) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: OVER A YEAR SINCE FIRST RECALL NOTICE DEALERS STILL DO NOT HAVE REPLACEMENT PARTS. SAFETY RECALL NOTICE # 16S26/ NHTSA RECALL # 16V-384

TAKATA RECALL HAVE BEEN WAITING SINCE THE RECALL WAS ISSUED IN JUNE 2016 TO REPLACE THE AIRBAG, AND STILL THE REPLACEMENT IS NOT AVAILABLE, PUTTING ME IN RISK OF SERIOUS INJURY OR DEATH.

RECALL 16S26 FOR MY VEHICLE STILL DOES NOT HAVE AN EXPECTED FIX DATE. PARTS ARE STILL NOT AVAILABLE. I NEED TO SELL MY VEHICLE AND THE APPRAISAL VALUE HAD BEEN DROPPED BY $2000 DUE TO DEALERS NOT HAVING PARTS TO FIX THEM. THEY DO NOT REALLY WANT TO TAKE THEM IN TRADE SINCE THEY CAN NOT SELL A RELIABLE VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER FORD OF PORT RICHEY LOCATED AT 10715 US-19, PORT RICHEY, FL 34668; (727) 868-9545 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I WANT TO PURCHASE A NEW CAR BUT BECAUSE THIS RECALL IS LISTED ON IT FOR SO LONG A PERIOD NOW, NO DEALERSHIP IS WILLING TO OFFER ME ANY AMOUNT CLOSE TO WHAT MY CAR WOULD BE VALUED OTHERWISE AS A TRADE-IN. THERE IS SOMETHING VERY WRONG WITH THE FACT THAT I AM BEING SEVERELY FINANCIALLY PUNISHED BECAUSE OF THIS RECALL. WE ARE TALKING MANY THOUSANDS OF DOLLARS HERE. I VERY MUCH WANT TO KNOW MY LEGAL RIGHTS IN THIS MATTER. I ALSO BELIEVE THAT DEALERS ARE PURPOSELY USING THIS AS A WAY TO PRESSURE POTENTIAL BUYERS LIKE MYSELF INTO DUMPING THEIR VEHICLES BECAUSE THEY FEEL HELPLESS IN THIS SITUATION. I ANXIOUSLY AWAIT A REPLY AND A SOLUTION TO THIS AS SOON AS POSSIBLE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED: (GENE MESSER LINCOLN IN LUBBOCK, TX AND PERMIAN FORD LINCOLN IN HUBBS, NM). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER FORD BORDER STORE (LOCATED AT 92 ROUTE OO, JANE, MO 64856, PHONE: 417-726-4650) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT SPOKE WITH THE FORD DEALER (PALM SPRINGS MOTORS, 69200 HIGHWAY 111 CATHEDRAL CITY, CA, 92234 PHONE: 760-328-2102) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE PASSENGER FRONTAL AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (FAIRWAY FORD LINCOLN OF GREENVILLE 2323 LAURENS RD, GREENVILLE, SC, 29607) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RIGHT SIDE BRAKE LIGHT HAS FAILED.

MY CAR IS ON RECALL FOR FAULTY AIR BAG ON PASSENGER SIDE OF CAR. I RECEIVED A LETTER TELLING ME I WOULD BE NOTIFIED OF WHEN AND WHERE TO GO FOR REPLACEMENT. THAT HAS BEEN OVER A YEAR NOW AND I'M STILL WAITING. I WORRY ABOUT THIS PROBLEM EVERY TIME I RIDE IN MY CAR. PLEASE ADVISE---

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER WAS CONTACTED IMMEDIATELY AND THE MECHANIC ADVISED THE CONTACT NOT TO CALL UNTIL THE MANUFACTURER SENT A SECOND RECALL NOTICE. THE CONTACT RECEIVED SEVERAL RECALL NOTIFICATION LETTERS, BUT THE PARTS HAD NOT YET BEEN SUPPLIED FROM THE MANUFACTURER TO THE DEALER FOR MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND IT FELT STIFF CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE CONTACT ALSO MENTIONED THERE WAS A HISSING NOISE EMITTING FROM BEHIND THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A BOTH A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BOTH TIMES THAT THE POWER BRAKE BOOSTER HAD FAILED AND NEEDED TO BE REPLACED. THEY ALSO STATED THAT THE MASTER CYLINDER ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

TAKATA RECALL - STILL WAITING SINCE JULY, 2016 FOR BOTH OUR MERCURY MILAN AND LINCOLN MKZ TO HAVE NEW PASSENGER FRONTAL AIR BAGS REPLACED. CONCERNED ABOUT PASSENGER SAFETY SINCE FORD HAS DISCONNECTED THEM!!! HOW LONG MUST WE WAIT FOR THIS TO BE CORRECTED???

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING VARIOUS SPEEDS, THE REAR SCREEN WINDOW SHADE WOULD NOT GO BACK DOWN WHEN PROMPTED. THE CONTACT STATED THAT THE SCREEN OBSTRUCTED THE REARVIEW VISION OF THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS NOT AVAILABLE.

BRAKES WERE INTERMITTENTLY FAILING TO WORK. WHEN THEY MOST OFTEN FAILED WAS AFTER HITTING A POT HOLE OR SMALL BUMP IN THE ROAD APPROACHING A SITUATION TO STOP WITH THE FOOT ON THE BRAKE PEDAL. THE ABS SYSTEM WOULD KICK IN AND THE BRAKE PEDAL WOULD GO TO THE FLOOR LOSING PRESSURE AND BRAKING. I HAVE HAD SEVERAL NEAR MISS ACCIDENTS AND HAVE BLOWN STOP SIGNS AND RED LIGHTS BECAUSE OF THIS ISSUE. HAD IT IN THE SHOP SEVERAL TIMES TO HAVE IT CHECKED OUT. WHAT I HAD REPLACED WAS THE HYDRAULIC CONTROL ASSEMBY FOR THE ABS SYSTEM. A VALVE WAS STICKING IN THE MODULE THAT CAUSED THIS TO HAPPEN. I HAVE KEPT THE PART. I HAVE TRIED TO CONTACT FORD TO NO AVAIL.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE LEAKED FUEL AND THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LATCH BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE PULLING OFF FROM A STOP SIGN AND MAKING A RIGHT TURN, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A POLE. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED AN INJURY TO THE RIGHT HAND THAT NEEDED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A JUNKYARD. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

MY 2010 LINCOLN MKZ CAR WAS STRUCK DIRECTLY ON THE DRIVERS DOOR ON DECEMBER 29, 2014 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER BEING BADLY INJURED. THIS ACCIDENT OCCURRED ON A CITY INTERSECTION WHERE THE OTHER DRIVER RAN A RED LIGHT.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING OUT OF A PARKING LOT, THE CONTACT PROCEEDED TO MAKE A RIGHT TURN AND THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY. THE BRAKES WHERE DEPRESSED BUT FAILED TO RESPOND. AS A RESULT, THE VEHICLE CRASHED INTO A SNOW BANK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 03/16/16*LJ *JS

INTERIOR DOOR GRAB HANDLE CHROME TRIM FLAKES ON THE REAR EDGE CAUSING CUTS TO FINGERS WHEN PULLING DOOR CLOSED.

ELECTRONIC DOOR LOCK/RELEASE SWITCH FAILED, TRAPPING ME IN DRIVERS SEAT. UNABLE TO EXIT VEHICLE EXCEPT BY CRAWLING OVER CONSOLE. ONCE EXITED FROM VEHICLE, WAS UNABLE TO LOCK AND SECURE VEHICLE. PROBLEM WAS WITH DRIVERS SIDE (MASTER) DOOR LOCK AND RELEASE SYSTEM. OCCURRED WHEN VEHICLE WAS PARKED, ENGINE OFF, AND ATTEMPTING TO EXIT VEHICLE NORMALLY.

ALTHOUGH THE VEHICLE HAD ONLY 15,000 MILES ON IT, THE DEALER REPORTED TO ME THAT A TIRE REPLACEMENT WAS RECOMMENDED THESE WERE ORIGINAL EQUIPMENT MICHELIN TIRES..AFTER INSPECTION, MICHELIN AGREED TO REPLACE TIRES FOR A FEE OF $100 PER TIRE.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY. IN ADDITION, THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO RELATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 117,000.

PASSENGER SIDE SEAT BELT WILL NOT RETRACT TO SECURE POSITION. POSSIBLY DEACTIVATING PASSENGER SIDE AIR BAG.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE INTERIOR FRONT DRIVER SIDE DOOR HANDLE FRACTURED. THE CONTACT LOWERED THE DRIVER SIDE WINDOW GLASS TO ACCESS THE EXTERIOR DOOR HANDLE IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE DOOR HANDLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

I WAS INFORMED BY FRIENDS FOLLOWING OUR VEHICLE THAT THE DRIVER SIDE RED BRAKE LIGHT WILL ILLUMINATE WITH NO CHANGE IN BRAKE PEDAL FEEL AT NITE WHEN ALL THE CAR LIGHTS ARE TURNED ON. THIS I BELIEVE IS A SAFETY ISSUE SINCE DRIVERS FOLLOWING OUR VEHICLE WILL NOT BE AWARE WHEN THE VEHICLE ITSELF IS BRAKING. CONTACTED A FORD DEALER WHO INFORMED US THAT THE COST TO CORRECT THIS PROBLEM WOULD BE $534.00 (THE WHOLE TAIL LIGHT ASSEMBLY NEEDS TO BE REPLACED AND IS NOT COVERED UNDER THE EXTENDED WARRANTY. I RESEARCHED WHETHER THIS WAS A RECURRING PROBLEM WITH FORD VEHICLES AND FOUND THAT A TECHNICAL SERVICE BULLETIN DATED 11-11-10 WAS ISSUED AND NHTSA # 10042506 APPLIED.

DRIVER SIDE BRAKE LIGHTS LED LIGHTS ARE OUT ALREADY THE COST 500.00 FOR 500.00 IT SHOULD AT LEAST WORK FOR 10 YEARS. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THE DRIVER SIDE TAIL LIGHTS FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND NO DIAGNOSTIC WAS DONE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000. THE VIN WAS UNAVAILABLE.

AT 56,000 MILES (JUST OVER WARRANTY) A FRIEND NOTICED THAT MY DRIVERS SIDE BRAKE LIGHT WAS NOT WORKING. I HAVE NO IDEA HOW LONG THIS CONDITION EXISTED. BRAKE LIGHTS ARE A SAFETY ITEM AND I NOTE THERE ARE OTHER COMPLAINTS ON THIS SITE REGARDING THE EARLY FAILURE OF THESE LED LIGHTS. FORD WOULD NOT WARRANTY THIS AND WITH A REPLACEMENT COST OF OVER $500.00, THERE IS A REAL DANGER THAT SOME PEOPLE MAY DELAY, OR ELECT TO NOT REPLACE THE LIGHT. THE IMPORTANCE OF FUNCTIONING BRAKE LIGHTS CAN NOT BE OVERSTATED. I ALSO HAVE CONCERNS ABOUT THE LUMINOSITY OF THESE LIGHTS. I'M NOT AT ALL SURE THAT THEY MEET FEDERALLY MANDATED STANDARDS AND THIS SHOULD BE LOOKED AT. *TR

PASSENGER SIDE OUTSIDE LED TAILLIGHT/BRAKE LIGHT IS NOW FLASHING, AS IF A RIGHT TURN SIGNAL WERE ACTIVATED, BUT WHEN NO TURN SIGNAL IS ACTIVATED. THIS IS IN ADDITION TO A PRIOR REPORTED DEFECT WHERE THE SAME PASSENGER SIDE LED TAILLIGHT DISPLAYS A LIGHT CONDITION AS IF BRAKING, WHEN CAR IS NOT ACTUALLY BRAKING. THIS SAFETY DEFECT IS ALSO OBSERVED ON SOME 2008-2010 MKZ AND MERCURY MILAN VEHICLES IN THE PAST 18 MONTHS. THE LED LIGHTS ARE NOT OWNER REPLACEABLE; INSTEAD THE ENTIRE TAILLIGHT MUST BE REPLACED AT A COST TO THE OWNER OF OVER $500. THIS CONFUSES OTHER DRIVERS AND THEN CREATES A SAFETY HAZARD. *TR

MKZ RIGHT SIDE OUTER LED TAILLIGHT ASSEMBLY IS DISPLAYING ALL THREE BANDS OF LED'S AT ALL TIMES, INSTEAD OF ONLY WHEN BRAKING. THE CORRECT DISPLAY WITHOUT BRAKING IS ONLY THE CENTER LED BAND. ALSO, AT RANDOM TIMES, THE THREE LED BANDS FLASH AS IF A TURN SIGNAL IS ACTIVATED, WHEN IT IS NOT. THESE CONDITIONS CAUSE OTHER DRIVERS TO NOT UNDERSTAND WHETHER THE CAR MIGHT BE BRAKING OR TURNING, WHEN IT IS ONLY PROCEEDING STRAIGHT AHEAD. THIS IS AN INTEGRATED LED TAILLIGHT ASSEMBLY THAT HAS NO REPLACEABLE BULBS. THE ENTIRE ASSEMBLY MUST BE REPLACED BY A DEALER AT A COST OF $500.00 BULBS CANNOT BE REPLACED BY AN OWNER, EVEN IN AN EMERGENCY. THE LEFT SIDE (DRIVER SIDE) OUTER LED ASSEMBLY OPERATES CORRECTLY, WITH THE CENTER BAND OF LED'S OPERATIVE AND THREE BANDS LIGHTING ONLY WHEN BRAKING. THIS ADDS TO THE CONFUSION OF OTHER DRIVERS FOLLOWING THE VEHICLE. FORD MOTOR AND LINCOLN DIVISION REFUSE TO ACKNOWLEDGE A PROBLEM, AND STATE THAT UNLESS IT IS WITHIN A WARRANTY PERIOD, NO REPLACEMENT WILL BE MADE TO CORRECT THE PROBLEM. IT HAS BEEN REPORTED TO LINCOLN MOTOR DIVISION FOR THE PAST 18 MONTHS AND THE PROBLEM CONTINUES TO DATE. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE DRIVING IN REVERSE, THE VEHICLE ACCELERATED INADVERTENTLY. THE CONTACT CRASHED THE VEHICLE INTO A TOW TRUCK. THERE WERE NO INJURIES. AN INDEPENDENT MECHANIC REPAIRED THE ACCELERATOR PEDAL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14E028000 (EQUIPMENT). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE REVERSING, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE CRASHED INTO TWO OTHER VEHICLES. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC BUT A DIAGNOSTIC WAS NOT PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 22,464.

I TOOK MY 2010 LINCOLN IN TO A LOCAL GARAGE FOR ANNUAL STATE INSPECTION. I WAS TOLD THAT IT WOULD NOT PASS INSPECTION DUE TO BOTH REAR BRAKE LIGHTS NOT FUNCTIONING WHEN PARKING/HEADLIGHTS ARE ON. I THEN TOOK IT TO AN AUTHORIZED FORD DEALER. THEY ALSO FAILED IT FOR A SAFETY INSPECTION STICKER AND I WAS TOLD THAT I NEEDED BOTH REAR QUARTER MOUNT LED TAIL LIGHTS. THEY WOULD COST ME APPROXIMATELY $525. EACH. I HAVE BEEN FORCED TO LOOK FOR PROPERLY FUNCTIONING USED LIGHTS. I HAVE RETURNED 2 LIGHTS SO FAR BECAUSE THEY MALFUNCTIONED THE SAME AS MINE. THIS TELLS ME THAT MINE IS NOT AN ISOLATED CASE AND MANY LINCOLN MKZ DRIVERS ARE OPERATING UNSAFELY, UNKNOWN TO THEM. I FEEL THIS IS A DIRECT SAFETY HAZARD IN LIGHT THAT I WAS DRIVING WITHOUT ANY BRAKE LIGHTS FOR AN UNDETERMINED TIME. MY 2010 LINCOLN MKZ IS ONLY 6,000 MILES OVER THE WARRANTY PERIOD AND SAFETY RECALL SHOULD BE ISSUED BY FORD MOTOR CO. *TR

I WAS PARKED ALMOST PERPENDICULAR TO THE CURB (THAT WAS THE WAY THE PARKING SPOTS WERE SET.) I PUT THE CAR INTO REVERSE AND WAS ABOUT TO BACK OUT WHEN I SAW A CAR IN MY REAR VIEW. I QUICKLY SHIFTED INTO DRIVE AND PUT MY FOOT ON THE BRAKE. THE CAR SUDDENLY ACCELERATED FORWARD ABOUT A FOOT OR MORE BEFORE STRIKING A LAMP POST. THERE WAS EXTENSIVE DAMAGE TO THE RIGHT FRONT HEADLIGHT AS WELL AS THE BUMPER, GRILL AND HOOD. THE AIRBAGS DID NOT DEPLOY AND THERE WAS NO INJURY TO THE OTHER 2-PASSENGERS. THIS WAS NOT THE FIRST TIME THIS PHENOMENON HAS HAPPENED. THE SUDDEN SURGE HAS OCCURRED AT LEAST TWICE BEFORE. BOTH TIMES WHEN I WAS ON A HILL AND PUT MY FOOT ON THE BRAKE TO KEEP THE CAR FROM ROLLING BACK. *TR

IN A STOPPING SITUATION TODAY I HEARD A LOUD POP AND THEN LOST ALL BRAKE PRESSURE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND THEY FOUND A RUBBER FLEX HOSE RIGHT OFF THE MASTER CYLINDER HAD BLOWN OUT. THIS IS IN AN AREA THAT IS NOT VERY EASY TO GET TO NOR IS IT NEAR THE BOTTOM WHERE SALT AND ROAD DEBRIS CAN GET TO. MY VEHICLE IS OUT OF WARRANTY BY 2,391 MILES. I CALLED THE FORD LINCOLN MERCURY HOTLINE AND THEY SAID I WAS OUT OF WARRANTY AND THERE WAS NO RECALLS ON THIS SITUATION. I COULD HAVE BEEN IN A BAD ACCIDENT OR HIT A CHILD IT WAS VERY SCARY. THIS SHOULD BE INVESTIGATED DUE TO THE NATURE OF LOSING BRAKES IS NOT SAFE. HOPEFULLY THIS DOES NOT HAPPEN TO ANYONE WHERE THERE IS AN INJURY. THIS SHOULD BE CHECKED FOR A POSSIBLE RECALL. THANK YOU IN ADVANCE. *TR

THE PARKING BRAKE ON MY LINCOLN MKZ WILL NOT HOLD THE VEHICLE ON A SLOPE. THE DEALER AND FORD MOTOR COMPANY SAY THAT THERE IS NOTHING THAT CANE BE DONE ABOUT IT. ACCORDING TO THEM, THE BRAKE IS DESIGNED TO FUNCTION WHEN THE TRANSMISSION IS IN PARK. THAT DOES NOT COMPLY WITH THE FEDERAL REGULATIONS FOR PARKING BRAKES WHICH ARE QUITE CLEAR. THEY STATE THAT EVERY COMBINATION OF MOTOR VEHICLES MUST BE EQUIPPED WITH A PARKING BRAKE SYSTEM ADEQUATE TO HOLD THE VEHICLE OR COMBINATION ON ANY GRADE ON WHICH IT IS OPERATED, UNDER ANY CONDITION OF LOADING IN WHICH IT IS FOUND ON A PUBLIC ROAD (FREE OF ICE AND SNOW). THERE IS NO MENTION OF THE TRANSMISSION OR PARK IN THAT DESCRIPTION. THE VEHICLE IS QUITE DANGEROUS. PROPERTY AND PEOPLE WILL BE DAMAGED AND HURT. THE SAME BRAKING SYSTEM IS USED ON THE FORD EDGE. ...UPDATED 11/07/12 *BF

EXCESSIVE HEATING OF HEATED/COOLED FRONT SEATS AT APPROX. 40,000 MILES. TEMPERATURE TOO HIGH TO TOUCH. AT 50,600 MILES, DCSM MODULE UNDER THE DRIVER SEAT AND ASSOCIATED PIGTAIL WIRING BURNED UP, MELTING CONNECTOR AND WIRING. DEALER EVALUATED PRIOR OVER HEATING OF BOTH DRIVER AND PASSENGER SEATS AS NORMAL AT APPROX. 40,000 MILES. *TR

BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL THE STEERING WHEEL. IN REVERSE, CAR CONTINUED GAINING SPEED BEYOND MY CONTROL, WHEELING ABOUT THE PARKING LOT AND STRIKING 3 OR 4 ADDITIONAL AUTOS. DURING ALL THIS TIME THE CAR SHOT MOSTLY BACKWARD AT INCREASINGLY FASTER SPEEDS IN WIDE ARCS, IN PINBALL FASHION. EVENTUALLY THE REPEATED HAMMERING BY MY CAR AGAINST OTHER PARKED VEHICLES SLOWED MY CAR ENOUGH THAT I COULD BRAKE FINALLY, AND TURNED OFF THE ENGINE. ALTOGETHER MY AUTO HAD STRUCK AND SERIOUSLY DAMAGED 6 OTHER VEHICLES. ACCELERATOR SEEMED STUCK DURING THE EVENT, AND BRAKES HAD NO EFFECT UNTIL CAR'S SPEED WAS SUFFICIENTLY SLOWED--BEFORE OPERATING. DAMAGE TO MY AUTO, PARTICULARLY THE ENTIRE FRONT END--GRILL AND FRONT FENDERS--WAS EXTENSIVE. *TR

DRIVING AT 35 MPH, TRIED TO SLOW DOWN FOR A STOP LIGHT. CAR WOULD NOT SLOW, BRAKES WERE INEFFECTIVE AGAINST THE MOTOR THAT WAS STUCK ACCELERATING. I PUT CAR IN NUETRAL ( AS CAR ENGINE RACED) AND COASTED INTO A BUSINESS PARKING LOT. I SHUT OFF CAR AND RESTARTED. ENGINE REVS WERE NORMAL. I PUT CAR BACK INTO DRIVE AND DROVE BACK TO WORK, THE RPM'S WERE SURGING, BUT NOT OUT OF CONTROL THIS TIME. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. UPDATED 10/18/11*LJ UPDATED 3/30/12 *CN

MY 2010 LINCOLN MKZ CAR WAS STRUCK IN THE DRIVERS DOOR ON 15 APRIL 2011 BY ANOTHER CAR AT AN ESTIMATED 45 MPH. SIDE IMPACT AIRBAGS FAILED TO DEPLOY RESULTING IN DRIVER AND PASSENGER BEING BADLY INJURED. BOTH VEHICLES WERE TOTALED. *TR

TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. DURING THE CRASH THE FRONT DRIVER AND PASSENGER SEATS COLLAPSED BACKWARD. THE CONTACT AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 33,700.

WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL COULDN'T GET THE CAR TO STOP. I BELIEVE I MOVED MY RIGHT FOOT MORE TO THE LEFT & TRIED TO STOP AGAIN. WHEN THAT DIDN'T STOP THE CAR, IN DESPERATION I MOVED MY FOOT TO THE RIGHT, PRESSING FIRMLY ONCE OR TWICE. AT THAT POINT, MY FOOT EITHER SLIPPED OFF THE BRAKE PEDAL ON TO THE GAS PEDAL OR EVEN POSSIBLY HIT THE GAS PEDAL DIRECTLY. THE CAR LURCHED BACKWARD, KNOCKING THE FENCE DOWN & DAMAGING THE DRIVER DOOR. MY WIFE & I WERE IN THE CAR,BUT SUFFERED NO INJURY. NO OTHER PEOPLE OR VEHICLES WERE INVOLVED AT ALL. THE CAR WAS REPAIRED AT RIVERHEAD FORD IN RIVERHEAD, NY & THE CLAIM HAS BEEN PAID BY ALLSTATE. MY WIFE & I HAD EXPERIENCED NO BRAKE PROBLEM PRIOR TO 6/24/10, & RIVERHEAD FORD FOUND NO BRAKE PROBLEM WHEN THE CAR WAS REPAIRED. MY CONCERN IS THAT THERE MIGHT BE A SPORADIC ABNORMALITY CAUSED BY THE BRAKES OR TRANSMISSION OR COMPUTER, & POSSIBLY OTHER VEHICLES HAVE BEEN REPORTED WITH A SIMILAR PROBLEM. *TR

WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WHEEL DRIVE FORD PRODUCTS AND THERE IS "NO PROBLEM" WITH THE VEHICLE! I HAVE CONTACTED FORD EVER SINCE THE SERVICE AND THEY WILL DO NOTHING TO REPAIR IT. IF I LOOK AWAY AND DON'T REALIZE I HAVE EASED THE PRESSURE OF HOLDING THE WHEEL, THE CAR CHANGES LANES TO THE RIGHT AT ANY GIVEN TIME. NEVER TO THE LEFT WITH "ROAD CROWN IN THE ROAD, CROSSWINDS" OR WHATEVER AS DESCRIBED IN THE LETTER FROM FORD. AS OF YESTERDAY'S PHONE CALL, THE CUSTOMER REPRESENTATIVE SAID THERE IS NOTHING THAT FORD WILL DO TO CORRECT THIS PROBLEM SINCE IT IS A "CHARACTERISTIC" OF THE VEHICLE!!!! AS PER THEIR NOTICE, THIS IS CHARACTERISTIC OF NOT ONLY THE MKZ MODEL BUT ALSO THE 2006 ZEPHYR, 2006-2010 FUSION/MILAN, AND THE 2007-2010 MKZ AS WELL. I DO WISH YOU CAN INVESTIGATE THEM AND CORRECT THIS SAFETY PROBLEM SINCE MY WIFE AND I PLAN ON DOING A LOT OF TRAVELING THIS SUMMER WITH THE CAR AND I'M ACTUALLY AFRAID TO DRIVE IT ON TRIPS. *TR