EN

2010 Mazda3 5-DR. Hatchback w/SAB

3
Recalls
639
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

639 Complaints

for 2010 MAZDA MAZDA3
10/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

my dashboard is melting creating an extreme glare impacting my visibility.

10/10/2021
Components: SERVICE BRAKES
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

The abs (anti-lock braking system) unit module failed and no, the failing component has been replaced. The brake pedal went to the floor and almost caused an accident. Yes, the problem kept occurring, and yes, a dealer did reproduce the problem. Yes, it has been inspected by a dealer, but not the manufacturer. No, there was no warning lamps or problems prior to the failure.

10/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

Glare from sticky dashboard is a safety hazard. It is very difficult to see through windshield with this problem. Mazda dealer did not assist in anyway. Please assist me. Thank you

10/05/2021
Components: WHEELS
Incident Date: 10/05/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

As the original owner, I have now experienced (4) faulty/broken/corroded valve stem as part (attached to the TPMS-Tire Pressure Monitor System). This happened over the course of 12 years. I do believe all of them were OEM parts. All of them broke when attempting to air up the tire. It is a safety issue because once broke, you can no longer put air into the tire. The first occurrence was while still under warranty and i had to argue with the Mazda dealer to replace it . The dealership gave me some sort of unofficial receipt which I actually kept, found, and attached to this complaint form. During my second set of tires, Sams Club graciously replaced 2 more as part of their tire warranty package (I dont think they documented this on their receipts). Now, what i believe to be the final OEM stem left has broke. Unfortunately, I have a third set of tires through Costco and they wont replace without a fee. This should be a safety recall absolutely no doubt in my experience!

08/09/2021
Components: STRUCTURE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: jm1bl1sg9a1******
Summary

The contact owns a 2010 Mazda Mazda3. The contact stated that overtime the dashboard had become glossy and sticky due to excessive heat. The contact also stated that on sunny days, the sun would reflect off the glossy surface and would obstruct her vision while driving. The contact notified the dealer of the failure and they informed her that the vehicle was no longer covered under warranty. The manufacturer was notified of the failure and she was informed that unless she had received a notification that her vehicle was under recall or warranty, no assistance could be provided. The vehicle was not repaired. The failure mileage was approximately 60,000.

07/30/2021
Components: SERVICE BRAKES, HYDRAULIC,TRACTION CONTROL SYSTEM
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: jm1bl1s52a1******
Summary

The contact owns a 2010 Mazda Mazda3. The contact stated that the brake failed with the ABS warning light, traction control, and emergency brake light illuminated. The contact stated that the brake pedal was engaged and failed to bring the vehicle to a stop. The brake pedal was depressed twice before the vehicle stopped. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the traction control module and ABS module needed to be replaced. Additionally, the brake fluid needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 150,000.

07/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

The dashboard is actually melting. It’s sticky and shiny and causes a reflection on the windshield that Makes it very difficult to see.

07/19/2021
Components: SERVICE BRAKES
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S54A1******
Summary

Component: ABS Hydraulic Unit; How was safety at risk: The failure of the ABS system clearly poses a risk; Reproduced: The original ABS Hydraulic Unit has a known design flaw that causes it to fail under mild environmental conditions (see, e.g. SB-10053757-3542); Inspected: The problem has been diagnosed by an independent mechanic; Warning lights: The ABS light (and occasionally DSC and BRAKE lights as well) sometimes became illuminated.

06/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

I have been experiencing unintended acceleration while in D (drive) but stopped with my foot on the brake. For instance, when fully stopped at a light, the car will suddenly experience a small burst of acceleration and propel forward. I see the engine rpm go up when this occurs even though I am stopped. This is very scary and uncomfortable as I feel like I lose control of the car during those times and can potentially hit another car or person in front of me.

06/09/2021
Components: VISIBILITY/WIPER
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: Jm1bl1h60a1******
Summary

The dashboard is melting and its causing a poor visibility due to the shiny reflection on the windshield

05/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H51A1******
Summary

MELTING DASHBOARD BLINES ME WHEN I'M DRIVING MY MAZDA 3 AT ALL TIMES WOULD LOVE TO FIX IT WHEN EVER POSSIBLE

04/22/2021
Components: POWER TRAIN
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

I HAD MY MAZDA 3 FOR A COUPLE OF DAYS AND I'M DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY CAR JERKED SO BAD I THOUGHT I HAD HIT THE BRAKES OR HOT SOMETHING I COULDN'T SEE. BUT I HADN'T HIT THE BRAKES NOR DID I HIT ANYTHING. I TOOK IT TO MAZDA IN PANAMA CITY AND THEY TOLD ME IT WAS MY TRANSMISSION CONTROL MODULE. IT FORGETS TO SHIFT. IT'S LOCATED UNDER THE BATTERY AND I'M AWARE THAT THIS PART OF CAR ENGINE IS SUPPOSED TO BREATH TO WORK RIGHT. I JUST KNOW IT DOESN'T WORK RIGHT AND EVERY TIME I DROVE MY CAR IT'S STEADY JERKING AND SNATCHING MY WHEEL. I CAN'T AFFORD TO PAY FOR SOMETHING LIKE THIS AND I HAVE NO OTHER VEHICLE TO DRIVE. I KNOW THIS IS AN ENGINE PROBLEM SO WHAT CAN BE DONE

02/16/2021
Components: STRUCTURE
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE INTERIOR PLASTIC ON THE DASHBOARD WAS DEGRADING, CAUSING THE PLASTIC TO BECOME REFLECTIVE AND PRODUCING A GLARE ON THE WINDSHIELD WHICH IMPAIRED HER VISION WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

02/04/2021
Components: ELECTRICAL SYSTEM,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

HORN WORKS ON AND OFF, CAR IS UNABLE TO REVERSE (PUT THE CAR IN DRIVE WAS ABLE TO GO FORWARD,TURNED THE CAR OFF WENT TO RESTART THE VEHICLE AND NOW THE REVERSE GEAR DOES NOT WORK,TRANSMISSION CLUTCH GETS STUCK AND TAKES OFF UNEXPECTEDLY AT A FAST SPEED WITHOUT PRESSING THE GAS

01/16/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

HAS I WAS DRIVING MY CAR HOME FROM WORK. DRIVING ABOUT 35MPH I STARTED TO LOOSE POWER AND THEN THE AT, ENGINE, TCS/DSC LIGHTS ALL CAME ON. WHEN I MADE IT HOME I LET IT SIT. WHILE I LOOKED INTO THE ISSUE ON GOOGLE LATER THAT EVENING I WENT BACK TO SEE IF MY CAR WAS STILL HAVING THE ISSUE. I PLACED THE CAR IN REVERSE AND MY CAR JUMPED/ JERKED REAL HARD. AS I LET GO OF THE BREAK I NOTICED MY CAR DIDN'T SLOWLY MOVE ON ITS OWN LIKE PRIOR. I ACTUALLY HAD TO PRESS THE GAS DOWN QUITE A BIT. MY CAR REVVED UP TO 3 MAKING A LOUD NOISE. THE CAR HAD NO POWER WOULD HARDLY MOVE. AS I RESEARCHED THE PROBLEMS AND LIGHT ISSUES IT WAS KINDA A SURPRISE HOW EASY IT WAS TO FIGURE OUT WHAT THE ISSUE WAS. SINCE THIS IS A VERY VERY COMMON ISSUE FOUND WITH THE MAZDA CARS. SO MANY PEOPLE HAVE THIS ISSUE THAT WHEN YOU ORDER THE PART AT OVER $600.00 IN THE DIRECTIONS THAT IS SENT THEY ACTUALLY RECOMMEND RELOCATING THE TCM TO A DIFFERENT LOCATION USING ZIPTIES. WENT TO HAVE CAR CODES READ ON MY CAR INFORMED THE GUY WHAT I BELIEVED IT TO BE AND THE MOST LIKELY WILL BE U0101 LOST COMMUNICATION WITH TCM, AND I WAS CORRECT.

12/21/2020
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S61A1******
Summary

I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY BEHIND ME. TOOK THE CAR TO THE LOCAL DEALERSHIP (PAID THEIR SPECIAL SERVICE DIAGNOSTIC FEE OF ($165+) WITH 'MASTER TECHNICIANS' WHO KNOW ABOUT THIS SEAT RECALL, YET, FOUND NOTHING WRONG WITH THE SEAT OR EVEN LOOKED IF YOU ASK ME, YET WANTED ME TO CORRECT THE NOISE BY BY INSTALLING BOTH FRONT AND REAR NEW SUSPENSION (~$1000). TOOK THE VEHICLE TO A SUSPENSION SPECIALIST AND FOUND ONLY ONE (1) PART OF THE SUSPENSION THAT MAY HAVE REQUIRED CORRECTING BUT WAS STILL IN GOOD CONDITION. I ASKED IF THE REMAINING SUSPENSION COMPONENTS WERE SAFE AND IF THEY WOULD NEED REPLACEMENT. AND THEY SAID'NO' ONLY ONE (1), AND IT WAS BARELY DAMAGED, BUT I REPLACED IT ANYWAY. TOOK IT BACK FOR AN OIL CHANGE SINCE THEY WERE TREATING ME HONESTLY. TWO DAYS LATER, AS I WAS LEAVING MY WORK, THE SEAT FELL OFF THE RIGHT RAIL AS I WAS DRIVING. IN RETROSPECT, THE PUSH NUTS ON THE RIGHT SIDE POPPED OFF AND THE DRIVER'S SEAT BACK FRAME HAS LOST ITS INTEGRITY, SO I SAT ASKEW. UNABLE TO DRIVE SAFELY UNLESS A PIECE OF WOOD IS HOLDING THE SEAT TO THE RAIL. IS IT POSSIBLE TO STILL REPAIR MY CAR'S DRIVER'S SEAT UNDER THE AFOREMENTIONED SAFETY RECALL? I DON'T FEEL SAFE DRIVING AND AM WITHOUT OPTIONS AT THIS TIME. PLEASE HELP!!

12/18/2020
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S61A1******
Summary

THERE WAS A POP I FELT IN MY BACK AS I WAS DRIVING (JULY 2017) I NEVER THOUGHT MUCH OF IT AT THE TIME. DUE TO MY WORK, I HAD MY VEHICLE MAINTENANCE MANY DIFFERENT MAZDA DEALERSHIPS. I HAVE HAD MY DASH REPLACED (WESCOTT, NATIONAL CITY, CA) BUT NO ONE MENTIONED THE SEAT PROBLEM THAT I CAN RECALL. NOW IT IS DECEMBER 2020 AND THE ENTIRE RIGHT SIDE OF THE SEAT HAS BROKEN? WHILE DRIVING I SIT ASKEW THE RIGHT HALF OF MY BODY IS LOWER THAN THE OTHER. I SHOULDN'T HAVE TO PAY FOR ANOTHER SEAT WHEN THIS WAS AN ACTIVE RECALL NO MATTER THE DELAY.

12/08/2020
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

TL* THE CONTACT OWNS 2010 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE ATTEMPTING TO AVOID HITTING A DOG. THE CONTACT HAD EXPERIENCED NUMEROUS BRAKING ISSUES WITH THE VEHICLE INCLUDING THE BRAKE PADS, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BRAKES PEDAL HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME INDEPENDENT MECHANIC AND HAD THE BRAKE MASTER CYLINDER REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME INDEPENDENT MECHANIC WHERE THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER WERE REPLACED HOWEVER, THE FAILURE PERSISTED. CARMAX (507 SIMONS RUN, LYNCHBURG, VA 24502) (434) 239-0163) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR A DIAGNOSTIC TEST. THE CONTACT ALSO NOTIFIED THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

11/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/30/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

OUR 2010 MAZDA3 HAS A STICKY DASHBOARD THAT APPEARS TO BE MELTING. IT SMEARS AND COLLECTS DIRT AND DOG HAIR, ETC. OTHER THAN BEING UNSANITARY AND UNSIGHTLY, I WORRY THAT THERE IS A SAFETY HAZARD WITH THE GLARE. I'M ALSO CONCERNED WHETHER THERE MIGHT BE SOMETHING TOXIC COMING FROM THIS MELTED MATERIAL.

11/16/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

STICKY DASH ISSUE, THE DASHBOARD OF MY 2010 MAZDA3 HAS BEEN MELTING FOR AGES. IT CAUSES GLARE WHEN DRIVING OBSTRUCTING THE DRIVER'S VIEW.

11/14/2020
Components: SERVICE BRAKES
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

ABS COMPONENT IS RUSTED AND BROKEN LEAVING ABS NOT A FUNCTIONING SAFETY MEASURE.

11/14/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

I'VE BOUGHT THIS VEHICLE FROM A DEALERSHIP SO IT'S BEEN HAVING THIS. I'VE ALSO SEEN THAT THERE HAS BEEN RECALLS FOR THIS ISSUE AS WELL. THE DASH BOARD ABOVE THE SPEEDOMETER IS EXTREMELY STICKY. A LARGE PORTION OF IT. AND MORE TO THE RIGHT, ABOVE THE GLOVE BOX, IT'S CRACKED. I'M ASSUMING IT HAS DO SOMETHING WITH THE SUN.

11/09/2020
Components: SERVICE BRAKES
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

HAD MY ABS AND BRAKE LIGHTS COME ON SO I IMMEDIATELY LOOKED THESE UP IN MY MAZDA HANDBOOK. IT SAID TO HAVE THE BRAKES CHECKED RIGHT AWAY. I TOOK TO MY MECHANIC WHO HAS BEEN WORKING ON MY CAR FOR YEARS AND I TRUST HIM. HE TOLD ME IT WAS THE DSC MODULE AND IT WOULD NEED TO BE TAKEN TO THE DEALER. HE ALSO TOLD ME IT WOULD BE AN EXPENSIVE REPAIR. I CONTACTED MY LOCAL DEALER AND WILL NOW BE CHARGED $150 FOR THEM TO TELL ME THE SAME THING MY MECHANIC DID. I DID SOME RESEARCH AND FOUND THIS TO BE A SAFETY ISSUE THAT MANY OTHER MAZDA OWNERS HAVE COMPLAINED ABOUT. I THINK THIS IS UNFAIR TO US THAT NO RECALL HAS BEEN DONE OR THAT THIS REPAIR IS SO EXPENSIVE. I HAVE TAKEN VERY GOOD CAR OF MY VEHICLE AND NOW I DON'T HAVE THE MONEY TO PAY FOR THIS EXPENSIVE REPAIR.

10/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

OVER TIME, THE DASHBOARD UNDERNEATH THE DRIVERS SIDE WINDSHEILD OF MY CAR HAS MELTED. NOW IT'S STICKY AND VERY SHINY. WHEN THE DIRECT SUN HITS IT, IT CAUSES A DANGEROUS GLARE DIRECTLY IN FRONT OF THE DRIVER, AND MAKES IT DIFFICULT TO SEE IN FRONT. WHILE MAZDA HAS EXTENDED A WARRANTY ON THIS REPAIR, I WAS NOT INFORMED AS I WAS ABOUT OTHER RECALLS. THIS SHOULD BE A RECAL NOTICE - WITHOUT AN EXPIRATION DATE AS IT IS CLEARLY A SAFETY ISSUE.

10/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H48A1******
Summary

THE FUEL SENDER UNIT, LOCATED IN TOP OF THE FUEL TANK, HAS DEVELOPED A CRACK AND IS CAUSING FUEL TO LEAK. THE NIPPLE THAT PROTRUDES FROM THE FUEL PUMP HAS CRACKED FROM WHAT LOOKS TO BE PRESSURE FROM THE CONNECTING FUEL HOSE. BECAUSE OF THIS PRESSURE, THE NIPPLE LEAKS AND SPRAYS A MIST OF FUEL OFF TO THE SIDE. THE PRESSURE LOOKS TO BE TOWARDS THE PASSENGER SIDE AS THE CRACK THAT DEVELOPED WAS DIRECTLY ON THE OPPOSITE SIDE(DRIVERS). THIS TYPE OF FUEL LEAK CAN BE VERY DANGEROUS AS THE FUEL TANK IS LOCATED NEAR EXHAUST COMPONENTS. UPON RESEARCHING THE ISSUE, THIS LOOKS TO BE FAIRLY COMMON IN MANY MAZDA 3 VARIANT FROM 2006 AND ON.

09/30/2020
Components: VISIBILITY/WIPER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

STICKY DASH LEAVES A MAJOR GLARE ON THE WINDSHIELD, IMPOSSIBLE TO DRIVE IN THE SUN

09/26/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H35A1******
Summary

PARTS OF DASHBOARD MELTED AND BECAME STICKY AND CAUSES A GLARE WHILE DRIVING

09/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H61A1******
Summary

I AM HAVING A STARTER PROBLEM. I HAVE REPLACED THE BATTERY AND HAVE HAD DIAGNOSTICS DONE ON ALTERNATOR AND STARTER. BOTH PASSED EXCEPT THERE WAS A RECALL ON 2010 MAZDA'S THAT ISN'T SHOWING UNDER MY VIN NUMBER. RECALL NUMBER 09V126000. I'VE TAKEN IT TO GET LOOKED AT AND HAVE AN APPOINTMENT WITH MAZDA. I JUST DON'T WANT TO BE REJECTED FOR THIS RECALL.

09/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

STICKY DASHBOARD PANELS CAUSING EXCESSIVE GLARE ON WINDSHIELD; MAZDA ONLY COVERED THIS UNDER A 10 YEAR WARRANTY EXTENSION THAT ALREADY EXPIRED. THIS SHOULD BE A RECALL AS IT IS AN OBVIOUS DEFECT. THE PROBLEM APPEARED AFTER THE WARRANTY PERIOD EXPIRED WHEN THE VEHICLE WAS IN A MORE HUMID CLIMATE IN LOUISIANA FOR 2 YEARS.

09/09/2020
Components: STRUCTURE
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

DASHBOARD ABOVE INDICATION PANEL IS STICKY/TACKY AND LIGHT REFLECTING OFF OF THIS SECTION IS VISIBLE ON THE WINDSHIELD JUST BELOW EYE LEVEL.

09/01/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

NOTICED A PROBLEM WITH THE DASH FEELING STICKY THIS WEEKEND (LIKE THE DASH IS MELTING). THE STICKY AREA CREATES A GLARE ON THE WINDSHIELD. WITH THE HIGH TEMPS, IT WILL LIKELY ONLY GET WORSE. CALLED THE DEALERSHIP TO SEE WHAT COULD BE DONE. FOUND OUT THERE WAS A WARRANTY EXTENSION THAT LITERALLY EXPIRED FOR ME A WEEK AGO. I NEVER RECEIVED ANY NOTIFICATION ABOUT THE POSSIBLE ISSUE OR WARRANTY EXTENSION. WOULD REALLY LIKE TO GET THIS COVERED SINCE I JUST BARELY MISSED THE WINDOW.

08/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S60A1******
Summary

THE DASHBOARD OF MY VEHICLE HAS RECENTLY STARTED MELTING AND PRODUCING A STICKY SUBSTANCE THAT GIVES OFF A MAJOR GLARE IN MY WINDSHIELD CAUSING A MAJOR SAFETY HAZARD WHEN DRIVING. I CONTACTED MAZDA TO REPLACE BUT THEY ADVISED THE WARRANTY HAS EXPIRED AND THEY WILL NOT REPLACE. BEING THAT IT IS A HAZARD TO THE DRIVER AND OTHER VEHICLES AROUND, I BELIEVE THAT MAZDA SHOULD BE RESPONSIBLE FOR REPLACING ALL DASHBOARDS WITH THIS ISSUE AND IT BE CATEGORIZED AS A RECALL AND NOT AN EXTENDED WARRANTY.

08/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

AT APPROXIMATELY 49,000 MILES THE LEFT FRONT PASSENGER DOOR LOCK ACTUATOR AND LATCH STARTED TO FAIL. THIS CAUSES THE LOCKS TO LOCK AND UNLOCK REPEATEDLY AT ALL SPEEDS. THIS HAPPENS RANDOMLY AND IS SOMETIMES MADE WORSE DEPENDING ON TEMPERATURE OR HOW BUMPY THE ROAD IS. I HAVE NARROWED IT DOWN TO THE CONNECTOR ON THE ACTUATOR BEING LOOSE AND NOT ALWAYS MAKING A GOOD CONNECTION. THE ISSUE CAUSES ALL DOORS TO LOCK AND UNLOCK OR JUST STAY UNLOCKED WHILE DRIVING. I ALSO HAVE TO KEEP THE DOME LIGHTS TURNED OFF BECAUSE SOMETIMES THEY WOULD STAY ON. THE COMPUTER WAS THINKING THAT THE DOOR WAS OPEN. I'M SETTING THE DATE OF IT HAPPENING AT THE BEGINNING OF THE MONTH BUT IT HAS BEEN GOING ON FOR SOME TIME NOW.

08/19/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE CHECK ENGINE LIGHT CAME ON AND THE CAR BEGAN STALLING AS I DROVE ON THE FREEWAY. IT STALLS AND FEELS LIKE IT WON'T CHANGE GEARS. TOOK IT TO A SHOP AND THEY KEPT TELLING ME THE COMPUTER CODE WAS NOT GIVING THEM ANY INFORMATION AND THEY COULDN'T FIGURE OUT WHAT WAS WRONG WITH IT.

08/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

MY 2010 MAZDA 3 HAS THE STICKY DASHBOARD THAT MAZDA IS AWARE OF AND EXTENDED THE FACTORY WARRANTY ON. HAVING SAID THAT MY STICKY DASHBOARD JUST DEVELOPED WITHIN THE LAST TWO MONTHS. WHEN I CONTACTED MY LOCAL DEALER SHIP ABOUT GETTING IT FIXED UNDER THE WARRANTY I WAS TOLD MY CAR WAS A FEW MONTHS OVER THE WARRANTY EXPERATION. THIS STICKY DASHBOARD IS EXTREMELY HAZARDOUS BECAUSE I GET A GLARE OFF OF IT ONTO MY WINDSHIELD THAT CAN MAKE IT HARD TO SEE THE ROAD PROPERLY. THIS DASHBOARD ISSUE NEEDS TO BE A RECALL AND NOT A WARRANTY EXTENSION BEFORE PEOPLE START TO GET SERIOUSLY HURT

08/14/2020
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

AS SOON AS POSSIBLE AS YOU CAN DO IT SO IT CAN BE FIX AND DRIVE RIGHT AND I YOU CAN COME AND GET IT AND I NEED A RENTAL CAR UNTIL MY IS FIX

08/13/2020
Components: ELECTRICAL SYSTEM,SEATS,UNKNOWN OR OTHER
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

EVERYTHING NEED'S TO BE REPAIR ON IT ASAP AS YOU CAN DO IT SO THE CAR CAN BE FIX

08/05/2020
Components: VISIBILITY/WIPER
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

MY CAR'S DASHBOARD IS MELTING CREATING AN AWFUL SMELLY CHEMICAL FUME OF WHATEVER IS DETERIORATING. TOUCHING IT RESULTS IN GETTING MOLTEN DASHBOARD ON MY FINGERS AND THERE IS AN AWFUL GLARE ON THE WINDSHIELD WHEN DRIVING IMPAIRING VISIBILITY. IT'S BEEN HOT THIS SUMMER AND WHATEVER THE DASHBOARD IS MADE OF WAS NOT BUILT TO HANDLE HEAT.

07/27/2020
Components: VISIBILITY/WIPER
Incident Date: 07/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

STICKY DASHBOARD INTERFERES WITH WINDSHIELD GLARE HE WINDSHIELD TEND TO GET A VERY BAD GLARE AND MAKES IT HARD TO DRIVE DUE TO THE DASH BOARD. THE DASH BOARD IS ALL STICKY AND GETS WORSE WITH THE HEAT

07/20/2020
Components: SEATS
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H51A1******
Summary

THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR.

07/19/2020
Components: SERVICE BRAKES
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

I JUST BOUGHT MY DTR A 2010 THAT HAS THE SAME SPONGY BRAKE PROBLEM I'VE READ A LOT ABOUT ONLINE. THE PEDAL GIVES VERY LITTLE RESISTANCE (AND THERE IS VIRTUALLY NO BRAKING) FOR THE FIRST 1-2" OF TRAVEL, THEN IT WORKS AND BRAKES NORMALLY. I TRIED TRYING TO ACTIVATE THE ABS MANY TIMES AS SOME MENTIONED HAD "FIXED" THE PROBLEM FOR THEM BUT THAT MADE NO DIFFERENCE. NOT ONLY DID IT NOT FIX IT, BUT IT MADE ME REALIZE THAT THE ABS DOESN'T WORK SINCE AT LEAST 1 TIRE LOCKED UP AND WAS SKIDDING. SO SPONGY BRAKES, NO ABS, AND NO ABS WARNING LIGHT. I SEE MANY COMPLAINTS ABOUT THIS (SOME SAY A NEW ABS AND BRAKE BOOSTER FOR $2K TOOK CARE OF IT, BUT OTHERS SAID IT DIDN'T), AND SOMEONE SAYS THERE'S EVEN A TSB FOR IT. SO OBVIOUSLY IT'S A MANUFACTURING PROBLEM, BUT MAZDA APPARENTLY WON'T DO ANYTHING WITHOUT GETTING $$.

07/15/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/14/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

THERE IS A RECALL APPLICABLE TO MY VEHICLE WHICH REQUIRES THAT ENGINE MOUNTS BE STABLILZED. IT MAKES MY CAR VIBRATE AND THE ENGINE SOUNDS LOUD WHILE SEATED IN THE VEHICLE. I HAVE TAKEN MY CAR TO A COUPLE OF DEALERS AND THEY SAY THEY DON'T HAVE THE REQUIRED PART. I WAS SCARED TO DRIVE MY CAR.BECAUSE IT WAS SMOKING FROM UNDER THE HOOD. I LET IT SIT IN MY GARAGE SINCE 2008. I FINALLY TOOK IT TO A MECHANIC WHO TOLD ME THAT THE ENGINE HAD CAUSED A HOLE IN THE COOLANT TANK AND IT WAS LEAKING COOLANT. THAT'S WHY IT OVERHEATED. THE CAR RUNS FINE NOW, BUT NEEDS TO HAVE THE ENGINE MOUNT PUT IN. WHAT DO I DO NOW? IN ADDITION, MY DRIVER SIDE WINDOW WILL NOT OPERATE. I THOUGHT THIS WAS A FUSE ISSUE, BUT ANOTHER MAZDA 3 OWNER TOLD ME THEY HAVE THE SAME ISSUE

07/06/2020
Components: STRUCTURE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THE DASHBOARD MELTED, CAUSING A GLARE WHILE DRIVING IN SUN LIGHT, WHICH MADE IT DIFFICULT TO SEE WHILE DRIVING. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF FAILURE AND STATED THAT IT WAS A KNOWN ISSUE FOR WHICH THE WARRANTY WAS EXTENDED HOWEVER, THE WARRANTY ON THE VEHICLE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

07/02/2020
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 06/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

MY DASHBOARD ABOVE THE STEERING WHEEL IS VERY HARD TO CLEAN AND HAS A CONSTANT VERY BAD GLARE THAT WONT GO AWAY, AND MAKES IT EXTREMELY DIFFICULT TO SEE THROUGH THE WINDSHIELD AT TIMES. IT'S ALMOST AS IF ITS MELTING. IT HAS BEEN LIKE THIS SINCE I BOUGHT IT AROUND 2 YEARS AGO. MY DRIVER SEAT STARTED SHIFT WHEN I TURN CORNERS, LAST WEEK 6/24/2020 AND I'M SCARED FOR MINE AND MY BABIES SAFETY AS I AM A NEW MOM, ALSO THE WELLBEING OF OTHERS ON THE ROAD. I DONT DRIVE IT MUCH UNLESS NEEDED, AND HAVE BEEN FORTUNATE ENOUGH TO BE ABLE TO WORK FROM HOME.

06/30/2020
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

DASH IS MELTING AND I HAVE VERY POOR VISIBILITY DUE TO A LOT OF GLARE REFLECTION. *TR

06/22/2020
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

THE DASH ON MY VEHICLE HAS MELTED AND BECOME SHINY AND HARD TO SEE WHEN DRIVING. IT APPEARS THIS IS A KNOWN ISSUE AND MAZDA HAS "EXTENDED" THE WARRANTY ON THE DASH, HOWEVER SINCE MY CAR HAS A "BRANDED TITLE" FROM HAIL DAMAGE THIS EXCLUDES MY VEHICLE. ALSO THE ISSUE IS OUTSIDE THE 10 YEAR EXTENDED WARRANTY. THIS IS A KNOWN ISSUES AND IS LISTED ON THE MAZDA WEBSITE. MULTIPLE PEOPLE HAVE THE SAME ISSUE. AFTER CONTACTING MAZDA THEY WILL NOT REPLACE THE DASH. SINCE THIS IS A KNOWN ISSUE AND SAFETY HAZARD I BELIEVE IT SHOULD BE A RECALL VS THEM EXTENDING THE WARRANTY TO SAVE COSTS ON NOT HAVING TO REPLACE CERTAIN VEHICLES. HTTPS://INSIDEMAZDA.MAZDAUSA.COM/PRESS-RELEASE/MAZDA3-AND-MAZDA6-WARRANTY-EXTENSION-STATEMENT/ *TR

06/22/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H58A1******
Summary

SOFT BRAKE PEDAL. ABS BRAKES NOT FUNCTIONING. STABILITY CONTROL DISABLED. BRAKING PROPORTIONING NOT FUNCTIONING. ALL RELATED TO ABS MODULE ISSUE THAT MAZDA IS AWARE OF BUT WON?T RECALL. SEVERELY AFFECTS THE SAFE OPERATION OF THE VEHICLE AS THE STOPPING POWER AND STABILITY ARE DECREASED WHEN ABS UNIT FAULT OCCURS. PROHIBITIVELY EXPENSIVE TO REPLACE AND IS NOT COVERED BY WARRANTY, EVEN ON LOW-MILEAGE CARS. SERVICE BULLETIN HAS EXISTED FOR YEARS AND NEEDS TO BE ELEVATED TO RECALL. *TR

06/11/2020
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/29/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S62A1******
Summary

STICKY SURFACE DASHBOARD, DASHBOARD GLARE, *TR

05/14/2020
Components: STRUCTURE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

DASHBOARD MATERIAL BEGAN TO MELT CAUSING SHINY REFLECTION IN WINDOW. UNSAFE AND NOT ABLE TO 'CLEAN ' I HAD TO INSTALL A DASHBOARD COVER TO STOP THE REFLECTION ISSUE. I HAVE SEEN OTHER OWNERS OF SAME CAR REPORT SAME ISSUE SO IT MUST BE A DESIGN FLAW BY MANUFACTURERS AND I CANNOT BELIEVE THERE HAS NOT BEEN A RECALL YET. I HAVE NOT HAD AN ACCIDENT BUT IT COULD HAVE OCCURRED HAD I NOT RECOGNIZED THE ISSUE AND PROACTIVELY PREVENTED IT. *TR

05/03/2020
Components: STRUCTURE
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

THE DASHBOARD IS MELTING AND LIGHT REFLECTS ON THE WINDSHIELD IMPAIRING MY DRIVING MAKING IT DIFFICULT TO SAFELY DRIVE AT TIMES NOT BEING ABLE TO SEE. MAZDA SAID THEY WON'T REPLACE IT.

05/01/2020
Components: SEATS
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H35A1******
Summary

MY DRIVER SEAT HAS SUBSTANTIAL UNWANTED MOVEMENT. I WAS GETTING OUT OF THE VEHICLE WHEN I HEARD A LOUD CRACK. THE SEAT NOW MOVES 2" BACK AND FORTH WHILE ACCELERATING AND DECELERATING. THIS IS IMPAIRING MY ABILITY TO PROPERLY USE THE CLUTCH PEDAL AND MAINTAINING SPEED WITH THE GAS PEDAL.

04/29/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H51A1******
Summary

I AM CURRENTLY THE OWNER OF A 2010 MAZDA 3. MY VEHICLE WHICH WAS PURCHASED BY ME 7 MONTHS AGO HAS A MELTING DASHBOARD. I HAVE GONE TO A MAZDA DEALER REGARDING A RECALL FOR THE DASHBOARD AND WAS DECLINED, THEY STATED THAT THERE WAS NO RECALL. THIS POSES A SAFETY HAZARD TO MYSELF AND MY FAMILY AS I EXPERIENCE A GLARE BOUNCING OFF THE DASHBOARD WHILE DRIVING AND ONLY GETS WORSE UNDER THE FLORIDA SUN.UPON FURTHER INQUIRIES ON THE INTERNET THERE IS INFORMATION ABOUT THIS RECALL HOWEVER MAZDA DEALERS ARE NOT ABIDING BY THE RECALL AND REFUSE TO SERVICE MY VEHICLE.

03/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

MELTING DASHBOARD PROJECTS A SHINY REFLECTION IN THE WINDSHIELD ON SUNNY DAYS AND BLINDS THE DRIVER LOOKING STRAIGHT AHEAD.

03/10/2020
Components: VISIBILITY/WIPER
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

MELTING OF DASHBOARD PROJECTS A GLARE ON THE WINDSHIELD BLINDING THE DRIVER LOOKING STRAIGHT AHEAD ON SUNNY DAY.

02/19/2020
Components: AIR BAGS
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

THE AIRBAG SAFETY LIGHT CAME ON AND WILL NOT TURN OFF. THE DEALER SAID IT WOULD COST 600.00 TO GET IT FIXED. IT ONLY CAME ON AFTER THE DEALER REPLACED PART OF THE SEAT ARM ON ANOTHER RECALL

02/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S63A1******
Summary

DASHBOARD MELTED

02/03/2020
Components: SEATS
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/25/2020
Components: SERVICE BRAKES
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

ABS, TRACTION CONTROL AND BRAKE LIGHTS CAME AND HAVE STAYED ON. TOLD THE ABS MODULE NEEDS REPLACING.

01/02/2020
Components: VISIBILITY/WIPER
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

THE CAR A RECALL FOR DASHBOARD IT'S MELTED THEIR GLARE WHEN THE SUN HIT YOU CANT SEE. TOOK IT TO THE MAZDA DEALER THEY WOULDN'T FIX IT. I WOULD HAVE TO PAY OUTER MY POCKET. WHEN DRIVING.

12/22/2019
Components: ENGINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S69A1******
Summary

WITHIN A WEEK AFTER PURCHASING MY 2010 MAZDA 3 S SPORT SEDAN IN OCTOBER, 2018 FROM A USED CAR DEALER IN MIDVALE, UT, THE CHECK ENGINE LIGHT CAME ON. USING A CODE READER, I CONSISTENTLY GET A CODE OF P0421, WHICH INDICATES THAT THE CATALYST EFFICIENCY IS BELOW THRESHOLD. I HAVE HAD 3 AUTO REPAIR SHOPS LOOK AT MY CAR, AND THEY ALL SAY THAT THE CATALYTIC CONVERTER IS NOT OPERATING PROPERLY AND NEEDS TO BE REPLACED. DESPITE THE FACT THAT MAZDA WARRANTS CALIFORNIA EMISSIONS/PZEV VEHICLES (WHICH MINE IS) FOR A PERIOD OF 15 YEARS OR 150,000 MILES ON ALL EMISSIONS RELATED COMPONENTS, THEY WILL NOT REPAIR MY CAR UNDER WARRANTY BECAUSE I CURRENTLY DO NOT LIVE IN A STATE THAT USES CA EMISSIONS STANDARDS WHEN TESTING VEHICLE EMISSIONS. I FEEL THAT SINCE MY CAR IS NOT PERFORMING AS IT WAS DESIGNED AND MAY BE RELEASING MY POLLUTANTS INTO THE ATMOSPHERE THAT IT SHOULD BE REPAIRED BY THE MANUFACTURER AT NO CHARGE TO ME, REGARDLESS OF WHERE I CURRENTLY LIVE. IN ADDITION, WHEN I START THE CAR ON A COLD ENGINE, I CAN SMELL EXHAUST FUMES INSIDE THE CABIN, WHICH LEADS ME TO BELIEVE THAT THERE MAY BE A LEAK AT THE EXHAUST MANIFOLD GASKET WHICH COULD BE DANGEROUS TO ANYONE DRIVING THE CAR IF THEY INHALE THE EXHAUST GASES THAT MAY ENTER THE PASSENGER AREA THROUGH THE VENTILATION SYSTEM. THE CHECK ENGINE LIGHT CONTINUES TO GO ON DAILY (UNLESS I RESET IT, AND THEN IT GOES BACK ON AGAIN LATER AFTER DRIVING) AND MY CAR WILL NOT PASS ITS NEXT EMISSIONS INSPECTION WITHOUT THIS ISSUE BEING FIXED.

12/03/2019
Components: SERVICE BRAKES
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE ABS, AND TRACTION CONTROL WARNING LIGHTS CAME ON ONE DAY SEEMINGLY OUT OF NOWHERE. THERE IS A MAZDA TECHNICAL SERVICE BULLETIN ON THIS PROBLEM FOR AREAS WITH HIGH AMBIENT TEMPERATURES. THIS PROBLEM BEGAN AND WAS CONSTANT IN THE HOT WASHINGTON DC SUMMER, BUT HAS BECOME INTERMITTENT NOW THAT WINTER HAS COME. THE TSB IS QUOTED BELOW. THIS REALLY SHOULD BE A SAFETY RECALL VERSUS A TSB. I APPRECIATE YOUR ASSISTANCE IN THIS MATTER. 2010 MAZDA MAZDA3 SERVICE BRAKES, HYDRAULIC SERVICE BULLETIN 357659 ACTION NUMBER: 10053757 SERVICE BULLETIN NUMBER: 357659 REPORT DATE: JUL 17, 2013 COMPONENT: SERVICE BRAKES, HYDRAULIC SUMMARY: MAZDA: THE ABS WARNING LIGHT COMES ON AND ABS MOTOR MONITOR SIGNAL FAILS TO CORRESPOND TO ABS HU/CM ON/OFF SIGNAL AND HAPPENS IN AREA WHERE THERE IS HIGH AMBIENT TEMPERATURES AND HUMIDITY. MODEL 2010-2011 MAZDA3. *PE

11/19/2019
Components: AIR BAGS
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H39A1******
Summary

AIRBAGS DEPLOYED ON MY WAY HOME. THERE WAS NO CRASH. I PULLED OVER LOOKED AT MY VEHICLE THERE WAS ZERO DAMAGE. DROVE VEHICLE HOME CONTACTED MAZDA THEY TOLD ME TO FILE A INSURANCE CLAIM EVEN THOUGH I SENT THEM A VIDEO OF THE VEHICLE. DRIVERS SIDE AIRBAGS AND DRIVERS SEAT AIRBAGS DEPLOYED RANDOMLY.

11/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

ENGINE STALLS DUE TO VIBRATION WHILE DRIVING. THERE WAS A RECALL FOR THIS EXACT PROBLEM, BUT MAZDA ISNT HONORING WITHOUT ME PAYING FOR REPAIS FIRST. AS I WAS TURNING IN FRONT OF AN 18 WHEELER DASH LIGHTS CAME ON AND I TEMPORARILY LOST POWER. SHUT OFF AND BACK ON AGAIN

11/16/2019
Components: SEATS
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H63A1******
Summary

THE BRACE THAT CONNECTS THE BOTTOM OF THE SET TO THE MECHANISM THAT PIVOTS AS THE HEIGHT OF THE SEAT IS ADJUSTED HAD A WELD THAT FAILED / CRACKED. THIS SEEMS VERY SIMILAR TO THE 17V082000 NHTSA CAMPAIGN THAT EFFECTED THE SAME MODEL YEAR CAR, EXCEPT THIS IS A POWER SEAT INSTEAD OF A MANUAL SEAT. THE PART THAT FAILED IS IN THE SAME LOCATION OF THE SEAT FRAME AND APPEARS TO SERVE THE SAME PURPOSE THAT WAS RECALLED UNDER 17V082000. THE RESULT IS THE SAME, THE SEAT IS BECOMING DETACHED FROM THE FRAME AND INCLINES MAKING IT DIFFICULT TO MAINTAIN A SAFE DRIVING POSITION.

11/06/2019
Components: ENGINE
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

THE MAZDA DEALER DID NOT HAVE THE EQUIPMENT TO MAKE THE HARNESS FIX. I CONTINUED TO DRIVE MY CAR AND ONE DAY, MY CAR HAD LOUD ROARING SOUND. WITHIN A COUPLE DAYS LATER, IT BEGAN TO EMIT WHITE SMOKE FROM UNDER HOOD AND BLACK SMOKE FROM TAILPIPE AND BEGIN TO LOSE POWER ON FREEWAY OFF-RAMP. I COASTED TO BOTTOM OF OFF RAMP. THEN I WAS ABLE TO RESTART IT TO MOVE IT TO A NEARBY KAISER LOT ADJACENT TO EXIT RAMP. FROM THERE, I HAD IT TOWED HOME AND HAVE NOT DRIVEN IT SINCE.

10/25/2019
Components: AIR BAGS
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

I START THE CAR AND REMAIN PARKED. THE AIRBAG LIGHT FLASHES ONCE, PAUSES, AND THEN FLASHES SIX TIMES. THE AIRBAG LIGHT IN THE INSTRUMENT CLUSTER CONTINUES TO FLASH ONCE FOLLOWED BY SIX MORE FLASHES. THIS PROBLEM CONTINUES EVERY TIME THE CAR IS DRIVEN. MANY OWNERS HAVE HAD THE SAME PROBLEM. NO AIRBAG HAS BEEN DEPLOYED AND CAR HAS NOT BEEN IN AN ACCIDENT.

10/24/2019
Components: SUSPENSION
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H65A1******
Summary

PER TECH CROSS MEMBER BUSHING. IT MAKES A CLERKING NOICE WHEN DRIVING AND TURNING.

10/06/2019
Components: VISIBILITY/WIPER
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

APPROX 4"X12" SECTION DASHBOARD MELTING ABOVE GAUGE CLUSTER AND CREATING GLARE BOTH OFF OF THE DASH AND ON THE WINDSHIELD. CANNOT CLEAN OFF GOOEY MESS

10/01/2019
Components: SEATS
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO PAYING FOR RECALL RELATED REPAIRS. CONSUMER IS SEEKING REIMBURSEMENT FOR REPAIRS. *LD *JS

09/30/2019
Components: STEERING
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

WE PURCHASED A 2010 MAZDA3 IN 2017. RIGHT AFTER PURCHASING THIS VEHICLE STARTED HAVING POWER STEERING ISSUES. THE CAR WOULD LOOSE POWER STEERING INTERMINETLY SO THE REPAIR SHOPS WERE NOT ABLE TO DIAGNOSE THE PROBLEM. MY DAUGHTER HAD MOVED TO WASHINTON STATE AND AFTER LIVING THERE A COUPLE OF MONTHS THE POWER STEERING PUMP FAILED. WE HAD THE CAR TOWED TO A REPAIR SHOP AND THEY CONFIRMED IT WAS THE POWER STEERING PUMP. THIS REPAIR WAS VERY EXPENSIVE WITH THE PUMP ALONE BEING AROUND $1000 TOTALING $1500 AFTER BEING INSTALLED. NOW WE ARE A YEAR AND A HALF LATER AND GUESS WHAT LIGHT HAS CAME ON AGAIN....THE POWER STEERING LIGHT. I HAVE CONTACTED THE REPAIR SHOP AND MAZDA WHICH HAVE BOTH TOLD ME THE WARRANTY IS 12 MONTHS/12,000 MILES. REALLY? FOR A $1000 PUMP AND RISKING MY LIFE? NOT ONLY ONCE BUT TWICE? ONCE THIS VEHICLES POWER STEERING IS DISABLED IT IS VERY HARD TO STEER. I REFUSE TO DRIVE THE CAR SO IT SITS IN MY DRIVEWAY UNTIL SOMEONE CAN MAKE MAZDA REIMBURSE AND PAY FOR THEIR JUNK.

09/29/2019
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

THE DASHBOARD APPEARS MELTED AND STICKY AND IS EFFECTING VISIBILITY MAKING IT VERY DANGEROUS TO DRIVE

09/19/2019
Components: ENGINE
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE TCM WENT OUT AND ALMOST CAUSED A WRECK. THE CAR WAS IN MOTION ON A CITY STREET. WHEN THIS HAPPENED THE CAR JERKED VIOLENTLY TO THE RIGHT AND ALMOST CAUSED MY GRANDDAUGHTER TO WRECK'. DID THIS NOT HAVE A RECALL?

09/03/2019
Components: STRUCTURE
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

THE DASHBOARD ON THE DRIVERS SIDE MELTED INTO THE CONSISTENCY OF LIQUID TAR.IT IS STICKY AND VERY SHINNING CAUSING BLINDING GLARE. I TOOK IT TO THE LODI MAZDA DEALER AND THEY TOLD ME THERE WAS AN EXTENDED WARRANTY THAT EXPIRED 1 MONTH AGO AND THEY COULD NOT REPAIR THIS FOR FREE. I CALLED THE COOPERATE OFFICE WHO SAID THEY ARE NO LONGER RESPONSIBLE FOR THE REPAIRS EVEN THOUGH THEY ARE AWARE THE DASHBOARD WAS NOT HEAT RESISTANT. HOW IRONIC THAT THIS HAPPENED TO MY CAR 1 MONTH AFTER THE WARRANTY WAS UP. THE DEALER SAID IT WOULD COST ME 1200 DOLLARS TO REPAIR.SINCE THIS WAS THERE FAULT FOR INSTALLING A NOT HEAT RESISTANT DASH THEY SHOULD REPLACE IT AT ANYTIME FOR FREE. IT IS VERY DIFFICULT TO SEE OUT OF THE FRONT WINDOW WITH THE GLARE THE MELTED DASH CAUSES.

08/21/2019
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H6XA1******
Summary

I'VE SCHEDULED THE RECALL REPAIRS THREE TIMES ,WITH THREE DIFFERENT MAZDA DEALERSHIPS, SINCE JUNE 2018, WHEN MY HATCHBACK SMASHED AGAINST MY HEAD (PICTURES ATTACHED). EACH TIME A DAY OR TWO BEFORE THE SCHEDULED RECALL REPAIRS EACH DEALERSHIP HAD CALLED AND CANCELED THE RECALL REPAIRS WITH NO AVAILABILITY ON A RESCHEDULE DATE AVAILABLE. THIS IS COMPLETELY UNACCEPTABLE. I ATTEMPTED TO RESCHEDULE THE RECALL REPAIRS TODAY AUGUST 21,2019 , THERE IS NO DATES AVAILABLE AT ANY MAZDA DEALERSHIPS WITHIN 100 MILES OF MY LOCATION FOR MORE THAN ONE YEAR FROM NOW. SO IN MY OPINION THIS IS MAZDA COMPLETELY FAILING TO COMPLETE A TIMELY REPAIR ON MAZDA RECALLS. *TT *TR

08/17/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

FOR THESE INCIDENTS THERE WAS FRIENDS WHO WAS IN MY VEHICLE DURING AND EVEN WITNESS THESE INCIDENTS HAPPEN WHILE IN THE VEHICLE. ON THE WAY TO WORK I TRIED TO DOWNSHIFT ON THE SPORT MODE LIKE I USUALLY DO. BUT IT CONTINUED TO STAY IN 5, THEN ALL OF SUDDEN IT JUMPED TO 3 AS I SLOW DOWN A BIT THEN ALL OF SUDDEN TO 1 WHICH MADE THE CAR JERK A BIT BOTH TIMES DUE TO GEAR DROP AND CAUSE THE CAR TO REV AT A HIGHER RPM. WHICH ALMOST COST AN ACCIDENT. THIS IS HAPPENING QUITE OFTEN SO I HAD TO SWITCH TO NORMAL DRIVE MODE( D) ON ANOTHER OCCASION THE ABS, TRACTION CONTROL LIGHT WOULD TURN ON AFTER MAKING A QUICK LEFT OR RIGHT TURN BUT THIS HAPPEN ONLY A FEW TIME, THE ONLY WAY TO TURN THE LIGHTS OFF WAS TO PARK SOMEWHERE SAFE AND TURN THE CAR OFF AND BACK ON TO REMOVE THE LIGHTS. NOW IT'S SUMMER TIME AN THIRD PROBLEM HAS APPEAR, FOR SOME RANDOM REASON AIR CONDITIONING SYSTEM IS GOING CRAZY AND BLOWING HOT AIR INSTEAD OF COLD AIR IN THE CRAZY TEXAS SUMMER HEAT, WHAT'S EVEN MORE CRAZY IS DRIVER SIDE BLOW EXTREMELY HOT AIR AND PASSENGER SIDE BLOW HOT AIR BUT AT A LOWER DEGREES. SOMETIME EVEN SMELLING A SMOKY BURNING PLASTIC SMELL. I FIND IT EXTREMELY UNSAFE FOR A CAR TO HAVE PROBLEMS LIKE SHIFTING AND CAUSING THE CAR TO LAG IN SHIFTING GEAR PROPERLY WHICH CAUSE TO JERK IN MOVING TRAFFIC WHICH CAN CAUSE A ACCIDENT. TO ADD EVEN ABS AND TRACTION CONTROL MIGHT HAVE ISSUES WHICH SCARES ME EVEN MORE. NOW EVEN HOT AIR WITH MAYBE A BURNING PLASTIC SMELL. CAR HAS ALWAYS BEEN CHECK PROPERLY BUT THESE DRIVING WITH THESE UNSAFE ISSUES CAN CAUSE ACCIDENTS AND EVEN WORST DEATH IF NOT CHECK PROPERLY. MOST IMPORTANT FEATURE IN A CAR IS IT'S ABILITY TO ACCELERATE AND STOP PROPERLY, WITHOUT THOSE, IT BECOMES A DANGEROUS OBJECT ON THE ROAD.

08/15/2019
Components: SEATS
Incident Date: 10/07/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H64A1******
Summary

MY 2010 MAZDA 3 HAS A BROKEN DRIVER'S SEAT ADJUSTMENT. A RECALL WAS ISSUED FOR THIS IN 2017, BUT THE MAZDA SHOP CLAIMS MY CAR IS NOT COVERED AND DID NOT REPAIR THE CAR.

08/07/2019
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

MY MAZDA 3 2010 HAS ABOUT 3 RECALLS. I HAVE BEEN CONTACTING THE LOCAL DEALERSHIP TO DO THE RECALLS SINCE LAST YEAR, BUT DUE TO MY SCHEDULE, I CANNOT MAKE IT DURING THE WEEKDAYS. NOW THIS MONTH, WHEN I LOOKED AT THE RECALL LETTERS, I FOUND OUT I SHOULD DO THE RECALLS VERY SOON, BUT I HAD HARD TIME TO GET DAY OFF DURING THE WEEKDAYS, SO I WAS ASKING THE DEALERSHIP TO SCHEDULE ME FOR WEEKENDS. BUT THEY REFUSED. I KNOW THIS IS A FREE SERVICE, BUT HOW CAN THEY ONLY GIVE US SCHEDULE FOR WEEKDAYS AND REFUSE TO DO THE WORK FOR WEEKENDS. THIS IS ABOUT SAFETY. I DON'T DRIVE THIS CAR OFTEN, BUT I STILL WANT THIS TO BE DONE. I THINK IT IS WRONG THAT THE DEALERSHIP REFUSE RECALLS SERVICE. I DON'T THINK THEY WILL REFUSE THE SERVICE THAT PAY THEM MONEY. VERY BAD EXPERIENCE! I THINK THE GOVERNMENT SHOULD MONITOR THIS. BECAUSE THEY REFUSING THE WEEKENDS SERVICE, A LOT PEOPLE MAY HOLD OFF THEIR RECALLS JUST LIKE ME, WHICH MAY CAUSE PROBLEM FOR THE ROAD SAFETY. THE NAME OF THE DEALERSHIP IS: MARTIN MAZDA ADDRESS: 289 E CLEVELAND AVE, NEWARK, DE 19711 PHONE:(302) 738-5200

08/02/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H64A1******
Summary

ABS AND DSC HAS BEEN DISABLED DUE TO A FAULTY ABS MODULE AND THE DEALER DOES NOT CONSIDER THIS A SAFETY ISSUE. THE REPAIR COST IS RIDICULOUSLY HIGH AND THIS SHOULD BE RECALLED PER THE AMOUNT OF INTERNET TRAFFIC ALONE REGARDING THIS ISSUE. THIS IS NOT A NICE TO HAVE FEATURE THIS IS A MUST HAVE AS IT COULD SAFE A LIFE. I HAVE SEEN REPORTS WHEN THE WHOLE SYSTEM FAILS. I WAS TOLD I COULD DRIVE WITHOUT IT EVEN THOU TOTAL BREAK FAILURE COULD OCCUR.

07/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

WHILE DRIVING THE VEHICLE DASH LIGHTS START BLINKING AND CAR STOPS ACCELERATING, TURNS ON BY WON'T MOVE. MECHANIC SAYS ENGINE IS NOT COMMUNICATING WITH TRANSMISSION. ELECTRICAL ISSUE SEEMS LIKE. WHEN IT RESTS IT WILL WORK BUT THEN AFTER DRIVING IT HAPPENS AGAIN. IT JUST STOPS WHILE YOU ARE DRIVING, DANGEROUS.

07/19/2019
Components: STRUCTURE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

DEFECTIVE DASHBOARD THAT CANNOT WITHSTAND EXPOSURE TO SUNLIGHT, RESULTING IN THE DASHBOARD MELTING, EMITTING A NOXIOUS SMELL AND TAKING ON A REFLECTIVE QUALITY. WHEN THE DASHBOARD BECOMES REFLECTIVE, DRIVERS TRYING TO SEE THROUGH THE WINDSHIELD HAVE TO STRUGGLE TO SEE PAST THE IMAGE OF THE DASHBOARD IN THE WINDSHIELD. MAZDA FAILED TO NOTIFY CONSUMERS TIMELY RE: THE DEFECT. WHEN CLASS ACTION LAWSUITS WERE FILED, MAZDA WAS FORCED TO TAKE ACTION. THEY OFFERED A LIMITED EXTENDED WARRANTY TO FIX THE "COSMETIC ISSUE" THAT RESULTED. HOWEVER, BRIGHT LIGHT REFLECTING OFF THE MELTED DASHBOARD IS TEMPORARILY BLINDING, CAUSING A HARSH GLARE ON THE WINDSHIELD AND OBSCURING VISION, PUTTING THE DRIVER AND OTHERS AT RISK. IN ADDITION, MAZDA IS FAILING TO TAKE ANY ACTION ON VEHICLES OUTSIDE OF THE WARRANTY DATE, STATING THAT IT IS THE CONSUMER'S RESPONSIBILITY TO OBTAIN SERVICE WITHIN A TIMELY MANNER. UPON CONTACT OF MAZDA CORPORATE OFFICE, THERE IS NO RECORD OF ME EVEN OWNING THE VEHICLE AND MY VIN NUMBER IS STILL LISTED UNTIL THE ORIGINAL OWNER OF THE VEHICLE FROM 7 YEARS AGO. I HAVE NEVER RECEIVED A SINGLE NOTIFICATION OF A RECALL OR WARRANTY EXTENSION SINCE TAKING OWNERSHIP OF THIS VEHICLE IN 2012. OFFICIAL START DATE OF THE DASHBOARD MELTING IS UNKNOWN, HOWEVER HAS GOTTEN PROGRESSIVELY WORSE IN THE PAST FEW MONTHS. UPON CONTACT OF THE DEALERSHIP TO ADDRESS ISSUE, I WAS NOTIFIED I WAS OUT OF THE WARRANTY WINDOW AND THERE WAS NOTHING THEY COULD DO TO ASSIST. *TR

07/08/2019
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BK323961******
Summary

MY DRIVER SIDE HEADLIGHT WAS OUT FOR AN UNKNOWN AMOUNT OF TIME UNTIL A POLICE OFFICER KINDLY PULLED ME OVER AND TOLD ME. WHEN I WENT TO HAVE THE LIGHT REPLACED, THE PASSENGER SIDE LIGHT WAS OUT, NOT THE DRIVER SIDE. I ASSUMED THE OFFICER HAD MADE A MISTAKE. THE PASSENGER SIDE HEADLIGHT BULB WAS REPLACED. A FEW MONTHS LATER I WAS DRIVING APPROX 40MPH ON AN UNLIT ROAD WHEN BOTH MY HEADLIGHTS WENT COMPLETELY OUT. I WAS ABLE TO PULL OFF THE ROAD AND THERE WERE NO INJURIES. AFTER ABOUT 30 MINUTES, THE PASSENGER SIDE LIGHTBULB MYSTERIOUSLY CAME ON AGAIN BUT THE DRIVER SIDE DIDN'T. SO THEN THE DRIVER SIDE LIGHT WAS REPLACED AT MY LOCAL DEALERSHIP AND THEY INSPECTED THE PASSENGER SIDE ONE AND REPORTED IT 'CHECKED GOOD'. IT WAS ONLY GOOD FOR A FEW MONTHS BECAUSE IT'S OUT AGAIN. THERE HAS ALWAYS BEEN EXCESSIVE CONDENSATION IN THESE LIGHTS BUT I DISMISSED IT - MAZDA OR THE MECHANICS WOULD TELL ME IF IT COULD BE A PROBLEM, RIGHT? I'VE RESEARCHED NOW AND FOUND THE ISSUE IS REPORTED ON ALL THE MAZDA3 MESSAGE BOARDS AND TO YOU AT THE NTSB (THESE ARE JUST THE ONES I FOUND: 11044247,11015855,10865541,10849726,10823321,10723613, 10715457,10683926,10640462,10632527,10573945,10558974,10554823, 10548296, 10443658,10914541,10874861,10865443,10853089). THERE ARE AT LEAST NINE MAZDA TECHNICAL SERVICE BULLETINS ABOUT THE PROBLEM. NEITHER MAZDA ITSELF NOR THE MAZDA SERVICE DEPARTMENTS WHERE MY CAR WAS SERVICED MANY TIMES HAD TOLD ME ABOUT IT. THIS IS OBVIOUSLY A SAFETY ISSUE. THE NEXT PERSON WHO HAS BOTH HEADLIGHTS FAIL ON THEM MIGHT NOT BE SO LUCKY. I HAVE TALKED TO MAZDA CUSTOMER SERVICE AND THEY INSIST THIS IS AN ENVIRONMENTAL FACTOR AND NORMAL. DO I NEED TO MOVE TO A CERTAIN ENVIRONMENT, A DESERT MAYBE, TO HAVE RELIABLE HEADLIGHTS? *TR

07/08/2019
Components: VISIBILITY/WIPER
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BK323961******
Summary

VEHICLE WAS PARKED IN A SECURED COMPANY PARKING LOT. WHEN I LEFT WORK, THE SUNROOF GLASS WAS SMASHED. THERE WAS NOTHING ON THE ROOF OF THE CAR. I THOUGHT A HUGE TREE LIMB MAY HAVE FELL ON THE CAR AND SOMEONE MOVED IT BUT THERE WAS NOTHING NEARBY TO EXPLAIN WHAT HAPPENED. I HAD THE SUNROOF REPAIRED AND FORGOT ABOUT IT UNTIL I JUST SAW INFORMATION ABOUT THIS HAPPENING ON OTHER CARS. REPORTING TO YOU FOR STATISTICAL PURPOSES. SUNROOF GLASS SHATTERED, VEHICLE WAS STATIONARY (PARKED), THE HIGH TEMP THAT DAY WAS 90 AND THE LOW WAS 72, NOTHING WAS ON TOP OF THE CAR (ROCK,TREE,ETC), NO KNOWN REASON FOR WHY THE GLASS BROKE.

07/01/2019
Components: STEERING,ENGINE
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S61A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF AND THE POWER STEERING AND OIL INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO BE STEERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS INSPECTED BY AN MECHANIC, BUT NO FAILURE WAS FOUND. THE CONTACT WAS REFERRED TO COMPASS MOTORS (200 DOLSON AVE, MIDDLETOWN, NY 10940, (844) 258-3818), BUT THEY REFUSED TO ASSIST. THE CONTACT STATED THAT THE SERVICE MANAGER YELLED AT HER WHILE SHE WAS ATTEMPTING TO SCHEDULE A SERVICE APPOINTMENT. THE CONTACT CALLED THE MANUFACTURER WHO THEN CONTACTED THE DEALER. THE DEALER CLAIMED TO HAVE DONE NOTHING WRONG AND PROMISED TO HAVE THE OWNER OF THE DEALER CALL HER BACK. THE CONTACT HAD NOT RECEIVED A CALL BACK AND TRADED IN THE VEHICLE BECAUSE SHE WAS TOO SCARED TO DRIVE THE OLD VEHICLE. THE FAILURE MILEAGE WAS 8,220. *AS UPDATE: THE CONTACT HAS SUFFERED A TORN LIGAMENT DUE TO TURNING WHEEL OF THE CAR WITH NO POWER.*AS

06/21/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S63A1******
Summary

DASHBOARD IS MELTING AND CAUSES A GLARE ON THE WINDSHIELD

06/11/2019
Components: SERVICE BRAKES
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

2010 MAZDA 3. IN AN EMERGENCY HIGHWAY INCIDENT I WAS FORCED TO BRAKE AND THE BRAKES WENT TO THE FLOOR, BUT I AVOIDED A COLLISION BY SWERVING OUT OF DANGER. AFTER THE INCIDENT, THE BRAKES WOULD NOT EFFECTIVELY STOP THE CAR LEADING ME TO CONCLUDE THE BRAKES NEEDED REPLACING. NO WARNING LIGHTS CAME ON. I TOOK IT TO THE DEALERSHIP FOR REPAIR. I WAS ADVISED THAT THE ABS MODULE FAILED AND EVENTUALLY THE BRAKES WOULD FAIL TO STOP THE CAR. THE BRAKING SYSTEM HAS BEEN PROPERLY MAINTAINED SINCE THE CAR WAS BOUGHT NEW IN 2010. FURTHER RESEARCH REVEALED THAT THIS ISSUE HAS BEEN KNOWN BY MAZDA FOR SEVERAL YEARS AND A TSB WAS ISSUED. AS THIS IS A SIGNIFICANT SAFETY ISSUE, A RECALL SHOULD HAVE BEEN ISSUED SINCE THE ABS SYSTEM IS CRITICAL TO THE SAFE OPERATION OF A VEHICLE. UNFORTUNATELY, MAZDA HAS NOT DEEMED A POTENTIAL, COMPLETE FAILURE OF THE BRAKING SYSTEM TO BE A SIGNIFICANT ENOUGH ISSUE TO ORDER A RECALL. THE FAILURE HAS NOTHING TO DO WITH DRIVER USE BUT IS DUE TO A FAULTY SYSTEM AS THIS COMPONENT SHOULD TYPICALLY LAST THE LIFE OF THE VEHICLE OR AT LEAST LONGER THAN 53000 MILES AND LIMITED DRIVING.

06/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

THE DASHBOARD HAS BEEN MELTING OVER A PERIOD OF TIME. IT IS GRADUALLY GETTING WORSE. THERE NOW IS A GLARE REFLLECTING ON THE WINDSHIELD THAT IS CAUSING ME TO BE CONCERNED ABOUT MY PASSENGERS AND MY OWN SAFETY. I RECEIVED A RECALL NOTICE JUNE 1, 2017 AND TRIED TO CONTACT MAZDA, THEY NEVER RETURNED MY CALLS. THE PAPERWORK SAYS 2010 MAZDA3 DASHBOARD UPPER PANEL STICKY SURFACE WARRANTY EXTENSION PROGRAL-SPECIAL SERVICE PROGRAM (SSP)99 I HAVE NOT HAD THE REPLACEMENT DONE, I CAN NOT AFFORD THE OUT OF POCKET COST. I AM CONCERNED ABOUT THIS PROBLEM.

05/30/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

WHEN VEHICLE IS IN PARK, THE SHIFT LEVER GETS STUCK AND DOES NOT SHIFT OUT OF 'PARK'.

05/28/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

THE TRANSMISSION MODULE (TCM) IS DAMAGED QUICKLY BECAUSE IT MELTS THE SILICONE THAT PROTECTS IT, SINCE THE HEAT EMITTED BY THE ENGINE IS VERY DIRECT, WHICH CAUSES THE TCM TO BE DAMAGED AND THE TRANSMISSION DOES NOT WORK. THIS PROBLEM IS VERY COMMON IN THE MAZDA3-2010 THEREFORE IT IS A MANUFACTURING DEFECT

05/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

WE WERE DRIVING DOWN I-70 IN INDIANA IN THE EVENING WHEN SUDDENLY OUR SUNROOF EXPLODED. WE NEVER SAW A ROCK HIT IT OR ANYTHING LIKE THAT; THERE WAS JUST A LOUD NOISE, TINKLING GLASS AND IT WAS MOSTLY GONE. LUCKILY WE HAD THE SUN VISOR PULLED OVER IT, SO NO GLASS GOT IN THE CAR, BUT IT'S STILL A PRETTY MAJOR ISSUE TO HAVE A HOLE IN THE ROOF OF YOUR CAR, BOTH FROM A WATER DAMAGE AND SECURITY STANDPOINT. THE TEMPERATURE WAS IN 70'S, SO EXTREME WEATHER DIDN'T PLAY A ROLE.

05/13/2019
Components: WHEELS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

ABS, AND TRACTION CONTROL DASH BOARD LIGHTS ARE ON. THE ABS RELAY IS FAULTY, SO THE ABS MODULE NEEDS TO BE REPLACED

04/26/2019
Components: SEATS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

THE SEAT IS NOT SECURE TO THE FRAME OR SOMETHING, ROCKS LIKE A ROCKING CHAIR

04/22/2019
Components: SEATS
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

POWER DRIVER SEAT FRAME CRACKED. THE PLASTIC PUSH PIN SCREW HOLDING SEAT FRAME TO FRAME SNAPPED OFF. THE SEAT IS READY TO BREAK OFF FROM CHASSIS MOUNT. THIS IS A COMMON PROBLEM WITH ALL MAZDA'S SUB-STANDARD SEAT FRAME MOUNTS. RECALL ISSUED FOR MANUAL SEAT FRAME, BUT NOT FOR THE POWERED SEAT FRAME.

02/28/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H57A1******
Summary

10+ INCIDENTS OF SUDDEN UNINTENDED ACCELERATION SINCE AUG 2018. ALWAYS AT FREEWAY SPEED OF TRAFFIC, I.E. 70-75MPH. OCCURS WHEN INTENTIONALLY DECELERATING (EASING OFF THE GAS PEDAL AND INITIATING BRAKING). RPMS JUMP TO 7 OR 8. ACCELERATION IMMEDIATELY DROPS AND STEADS AFTER TAPPING/APPLYING PRESSURE TO BRAKES. HAS BEEN TAKEN RALPH THAYER DEALERSHIP 3 TIMES -- AUG2018, JAN2019, FEB2019. EACH TIME VEHICLE KEPT FOR A WEEK BUT UNABLE TO DUPLICATE ISSUE. DATA RECORDER WAS INSTALLED IN JAN2019. DESPITE A SEVERAL MINUTE LONG EPISODE ON FEB 22, 2019 IN WHICH THE CAR BEHAVED ERRATICALLY (BUCKLING AND JOLTING) AND WOULDN'T ACCELERATE MORE THAN 60 MPH WHILE THE RPMS WERE HIGH (4-5) FOR SEVERAL MINUTES, THIS WAS SOMEHOW NOT SENSED BY THE DATA RECORDER. MY OWN GUESS IS AN ISSUE WITH THE PCM OR THE AUTOMATIC TRANSMISSION CONTROL MODULE. HAVE SUAS AFFECTED TRANSMISSION? SEEMS TO BE A KNOWN ISSUE YET THE DEALER/MAZDA REACTION IS PERFUNCTORY AT BEST. NO COMMITMENT TO RESOLVE. E.G. BECAUSE MY DRIVING WAS LIMITED WHILE THE RECORDER WAS IN, I REQUESTED THAT IT BE LEFT IN FOR 3 MONTHS. MAZDA REFUSED, STATING THAT IF IT HAPPENS AGAIN (AND IT WILL), THEY'LL REINSTALL THE RECORDER. THAT A COLLISION HASN'T HAPPENED IS JUST LUCK. A SERIOUS ACCIDENT CAUSED BY THIS VEHICLE IS IMMINENT SINCE THESE ISSUES ADVERSELY AFFECT THE ABILITY TO CONTROL THE VEHICLE. I ALSO DON'T RELISH BEING MY OWN CRASH TEST DUMMY. THERE IS NOTHING THEY CAN DO BEYOND A SERIES OF EXPENSIVE PARTS REPLACEMENTS BASED ON THEIR GUESSES? I HAVE SOME VIDEO AND PHOTOS PER THEIR REQUEST, BUT NOTE THAT ATTEMPTING TO PHOTOGRAPH OR VIDEO THE DASHBOARD WHILE DRIVING IS AN EXTRA BULLET IN WHAT ALREADY FEELS LIKE RUSSIAN ROULETTE. I'VE ATTACHED A SUMMARY OF EVENTS PROVIDED TO MAZDA IN JANUARY AND THE MOST RECENT MECHANIC'S REPORT. $800 SUGGESTED FOR GUESS-BASED TCM REPLACEMENT, $240 INCONCLUSIVE TESTS, NO LOANER PROVIDED.

01/29/2019
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H6XA1******
Summary

TAKATA RECALL , DASHBOARD STARTING TO MELTDOWN REALLY BAD. I SEEN ALOT OF PEOPLE GOT SAME PROBLEM.THE VEHICLE IS MY COMMUTER OVER TIME IT STARTS TO GET STICKY FIBERS GET STUCK ON IT NEEDS TO RECALLED ASAP FOR THE TIMING OF THE AIR BAG DEPLOYMENT IT'S REALLY UNSAFE PLEASE HELP . THE HEADLIGHTS ASSEMBLY CONTAINS ALOT OF MOISTER AFTER A CAR WASH. MOISTURE CAN CAUSE AN ELECTRICAL PROBLEM AND BURN THE COMPUTER ITSELF

01/16/2019
Components: WHEELS
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H63A1******
Summary

MAZDA3 FACTORY-INSTALLED TIRE INFLATION VALVE STEMS ARE PREMATURELY FAILING RESULTING IN AN IMMEDIATE TIRE DEFLATION WITH NO PRIOR WARNING OR INDICATION OF FAILURE. FAILURES HAVE OCCURRED WHEN THE CAR WAS PARKED AND WHEN MOVING. THERE WAS NO PRIOR INDICATION (I.E. NO WARNING OR SLOW LOSS OF PRESSURE) OF A PROBLEM WITH THE VALVE. PRIOR TO THIS VEHICLE, I HAVE NEVER HAD A TIRE INFLATION VALVE STEM FAIL IN THE 35+ YEARS I HAVE OWNED VEHICLES. HOWEVER, THIS HAS HAPPENED THREE TIMES TO THIS SPECIFIC VEHICLE (WHICH WE PURCHASED IN 2014) WITH THE MOST RECENT OCCURRENCE HAPPENING TODAY, 16 JAN 2019. A QUICK INTERNET SEARCH REVEALED THIS IS A WIDE-SPREAD PROBLEM WITH MAZDA 3 TIRE INFLATION VALVE STEMS. I'VE ATTACHED PICTURES OF TODAY'S FAILURE AS WELL AS AN EXEMPLAR WEBSITE PRINTOUT OF IDENTICAL COMPLAINTS BY OTHER MAZDA OWNERS. GIVEN THE UNWARNED AND RAPID FAILURE OF THESE VALVE STEMS, THIS IS AN IMMEDIATE SAFETY HAZARD DUE TO THE POTENTIAL LOSS OF CONTROL SHOULD THE TIRE INFLATION VALVE STEM FAIL AT HIGHWAY SPEEDS, ESPECIALLY DURING ADVERSE WEATHER.

11/20/2018
Components: SEATS
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

SEAT TRACKS BROKEN - MAZDA USA CUSTOMER EXPERIENCE REP SAID THAT THE DRIVER SEAT ASSEMBLY (TRACK, BOLTS, ETC...) IN MY 2010 MAZDA3 ARE EXPECTED TO WEAR AND DAMAGE FOR A SECOND TIME WITHIN THE 68K MILES I HAVE DRIVEN THIS CAR SINCE I BOUGHT IT BRAND NEW BACK IN AUG. OF '09. THE TRACK WAS REPLACED AFTER 34K MILES. NOW 34K MILES LATER, THE TRACK IS BROKEN AGAIN AND I HAVE A QUOTE TO HAVE IT REPLACED. MAZDA IS STATING THIS TYPE OF WEAR AND DAMAGE IS EXPECTED TO HAPPEN TO THIS PART OF THE CAR AND IS NORMAL. RECENT MAZDA SERVICE LOCATION VISITED DISAGREES. THEY AGREE WITH ME THAT THIS IS A SAFETY HAZARD, NOT A NORMAL WEAR ISSUE. MAZDA USA DOES NOT AGREE THIS IS SAFETY RELATED AND WILL NOT HELP TO REMEDY.

10/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H56A1******
Summary

SITTING AT A LIGHT AND MY SUNROOF SHATTERED.

10/26/2018
Components: POWER TRAIN,ENGINE
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING APPROXIMATELY 40 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE VEHICLE JERKED AND BEGAN TO SWITCH GEARS INVOLUNTARILY. THE CONTACT STOPPED THE VEHICLE AND OPENED THE HOOD LATCH. AAA WAS CONTACTED AND TOWED THE VEHICLE TO THE CONTACT'S RESIDENCE. AAA DIAGNOSED THAT THE MOTOR MOUNT MAY HAVE FRACTURED WITHIN THE VEHICLE. JIM ELLIS MAZDA ATLANTA (5855 PEACHTREE BLVD, ATLANTA, GEORGIA 30341, (888) 814-7086) WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 280,000.

10/19/2018
Components: STEERING
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

IN MOTION ON CITY STREET POWER STEERING LOCKED UP AND WOULD NOT OPERATE. RESTARTED CAR AND WORKED FOR 30 SECONDS BEFORE FAILING AGAIN. NO COMPUTER CODE STORED AND MECHANIC CAN'T FIND ISSUE OR REPLICATE ISSUE.

10/02/2018
Components: AIR BAGS
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

AIR BAG LIGHT KEEPS FLASHING 3 TIMES EVERY 10 SECONDS. I HAVE NO IDEA WHY. BUT THE MAZDA WEBSITE SAYS THERE ARE NO RECALLS?

10/02/2018
Components: SERVICE BRAKES
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H63A1******
Summary

ABS AND TRACTION DASHBOARD LIGHTS STAYED ON. MECHANIC REPLACED ABS SENSOR IN FRONT PASSENGER WHEEL ($200); LIGHTS STILL STAYED ON. TOLD TO TAKE TO MAZDA. TOOK TO ANNAPOLIS MAZDA, $149.50 DIAGNOSIS CHARGE. GOT CALL THIS MORNING $1456 TO REPLACE ABS MODULE. NO RECALL BUT LOTS OF ISSUES ONLINE BY OWNERS OF SAME VEHICLE, SAME PROBLEM. ADVISORY BULLETIN RELEASED IN 2013; MAZDA HAS KNOWN ABOUT THIS FOR MANY YEARS. ANNAPOLIS MAZDA SAID PART ON BACK ORDER WITH 'NO EFFECTIVE DELIVERY DATE; DO NOT DRIVE CAR, HAZARDOUS' OK, WHAT TO DO THEN? MAZDA OBVIOUSLY HAS PROBLEM, ARE NOT STOCKING PARTS TO KEEP THEIR CAR OWNERS SAFE!!! ???

09/07/2018
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

MY DASHBOARD HAS BEEN MELTING CAUSED ME TO DRIVE OFF ROAD AND ALMOST TO HAVE ACCIDENTS NUMEROUS TIMES WHEN THE SUNLIGHT AND THE TRAFFIC LIGHT AT NIGHT REFLECTS ON THE DASHBOARD/WINDSHIELD AND BLINDS WHOS DRIVING AND U CANT EVEN CLEAN IT JUST WISH THAT IT WOULD BE RESOLVED BEFORE SOMETHING WORSE HAPPENS

08/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

PLEASE SEE ATTACHED REGARDING A KNOWN DASHBOARD LIFTING DEFECT.

07/19/2018
Components: AIR BAGS
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

DASH LIT UP WITH MESSAGE AIRBAG IS OFF. CALLED MY DEALER IN ST APEATERS AND TOLD CAN'T CHECK UNLESS IT IS ON AND WOULD BE A SERVICE COST. WAS DRIVING ABOUT 40 MILES AN HOUR.ON 2 WAY STREET., DRIVING IN STRAIGHT AT THE TIME.

07/06/2018
Components: STEERING
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

WAS DRIVING THE VEHICLE AROUND 35MPH THEN VERY SUDDENLY IN A TURN POWER STEERING WENT OUT AND THE MALFUNCTION INDICATOR ILLUMINATED. THEN SHORTLY AFTER STEERING CAME BACK ON. ALMOST CAUSED ACCIDENT

06/01/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H52A1******
Summary

ABS LIGHT AND TRACTION CONTROL LIGHTS ARE ON. IT IS ON SINCE MARCH.2018 THE FIRST TIME I HAVE NOTICE THIS PROBLEM, I WAS GOING TO WORK AND ABS LIGHT CAME ON AND THEN DISAPEARED AND AFTER A FEW DAYS LIKE THAT JUST STAYED ON. I TOOK IT TO THE MAZDA DEALERSHIP IN JACKSONVILLE FL, AND THEY FOUND THREE DIFFERENT FAULTY CODES ; ONE FOR THE ABS CONTROL MOTOR C0020 ONE FOR THE DCS SWITCH C110964-64-60 AND ONE FOR THE ABS CONTROL MODULE U0415 92-48. THEY GAVE ME AN ESTIMATE OF $1100 INCLUDING LABOR. I THINK THIS IS RIDICULOUSLY HIGH! I HAVE PURCHASED MY CAR IN 2016 JANUARY FOR $7900! WHY DONT THEY COVER THE FAULTY ABS PUMP OR PARTS IF THERE WAS A KNOWN ISSUE BY MAZDA IN THIS MODELS ACCORDING TO THIS WEBSITE : HTTP://WWW.TIREBUSINESS.COM/ARTICLE/20161220/SERVICEZONE/161229997/NEW-HYDRAULIC-UNIT-SOLVES-MAZDA-3-ABS-TRROUBLE-CODES

05/15/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S65A1******
Summary

PUSH BUTTON START MALFUNCTION, CAUSING INSTRUMENT PANEL TO LIGHT UP AND BEHAVE ERRATICALLY. CAR OBVIOUSLY NOT SAFE TO DRIVE AT THAT POINT. SHIFTING INTO REVERSE LOUDER THAN NORMAL AND VERY NOTICEABLE JERK. SAME RESULT WHEN SHIFTING BACK TO DRIVE. DID NOT ATTEMPT ANY MOVEMENT. SHUT OFF ENGINE. WAITED SEVERAL SECONDS, ATTEMPTED RESTART, BUT ENGINE WOULD NOT RESTART. INSTRUMENT PANEL WAS LIT UP WITH A RED KEY INDICATOR LIGHT. TOWED TO DEALER. COULD NOT DIAGNOSE FAILURE. RESET SYSTEM, RAN FULL DIAGNOSTIC, NO FAILURE CODES REPORTED. DROVE FINE FOR 2 DAYS, ON 3RD DAY, PROBLEM REPEATED ITSELF, CAR IS NOW BACK AT THE DEALER WAITING ON REPAIR/DIAGNOSIS. CAR WAS PARKED IN HOME GARAGE SOUTHERN AZ ON BOTH OCCASIONS.

04/25/2018
Components: STRUCTURE
Incident Date: 04/24/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S63A1******
Summary

WHILE DRIVING HOME FROM WORK TODAY, A LOUD NOISE SOUNDING LIKE A GUNSHOT CAME FROM INSIDE OF MY CAR AND CAUGHT ME OF GUARDING CAUSING ME TO SWERVE TO THE SIDE OF THE ROAD. AS I REGAIN CONTROL OF THE CAR, I SAW PIECES OF UNKNOWN DEBRIS SLIDE DOWN THE BACK OF MY REAR WINDOW. LUCKILY THERE WAS NO OTHER CARS AROUND ME. I CONTINUED HOME SINCE IT WAS ABOUT ANOTHER 2 MILE DOWN THE ROAD. AFTER ARRIVING HOME I INSPECTED THE CAR AND NOTICED THAT THE SUNROOF HAD EXPLODED OUTWARD AND HAD SHATTERED EVERYWHERE. THE PIECES OF DEBRIS I SAW WAS IN FACT PIECES OF SHATTERED GLASS. AT FIRST I THOUGH THAT SOMETHING WENT THROUGH THE GLASS BUT I COULD NOT FIND ANY EVIDENCE OF AN OBJECT SUCH AS A ROCK THAT PENETRATED THE GLASS. ALSO THE GLASS WAS SHATTERED OUTWARDS INDICATING THAT IT EXPLODED FROM THE INSIDE OUT. THIS HAPPEN ON A CLEAR SUNNY DAY WITH TEMPS AROUND 84 DEGREE. I WAS DRIVING ABOUT 35 TO 40 MPH ALONG A STRAIGHT STRETCH OF RURAL ROAD. AT THE TIME OF THE INCIDENT THERE WERE NO CARS WITHIN 200+ YARDS OF MINE.

04/18/2018
Components: STRUCTURE
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

OVER TIME, THE ENTIRE DASHBOARD HAS BEGUN TO DEVELOP DEEP CRACKS. ON THE PASSENGER SIDE, THESE CRACKS ARE WHERE THE AIRBAG IS LOCATED. IT IS VERY CONCERNING, AS IT IS NOT CLEAR WHETHER THE AIRBAG WOULD FUNCTION PROPERLY IN CASE OF AN ACCIDENT DUE TO THIS DEFECT IN THE DASHBOARD. THESE CRACKS HAVE BECOME WORSE OVER THE PAST FEW MONTHS AND CONSISTENTLY SPREAD.

04/15/2018
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 04/12/2018
Crash: Yes
Fire: No
Summary

TAKATA INFLATORS. HIGHWAY TRAFFIC HAD COME TO A STOP AND WHILE TRYING TO COME TO A STOP MY BRAKES COMPLETELY FAILED WITH THE PEDAL PUSHED ALL THE WAY DOWN. THE CAR BARELY SLOWED DOWN AND REAR ENDED THE STILL CAR IN FRONT AT APPROXIMATELY 40 MPH. EVEN WITH SUCH A FORCEFUL IMPACT THE AIRBAGS DIDN'T COME OUT.

04/13/2018
Components: SERVICE BRAKES
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JN1BL1S50A1******
Summary

THE ABS MODULE FAILED AS I WAS DRIVING CAUSING THE ABS, TRACTION AND MAIN RED BRAKE WARNING LIGHT TO ILLUMINATE. THE OWNERS MANUAL STATES THE CAR IS NOT SAFE TO DRIVE WITH THESE INDICATIONS. THERE IS A MAZDA TECHNICAL SERVICE BULLETIN ON THIS PROBLEM FOR HOT HUMID CLIMATES (I LIVE IN MERRITT ISLAND, FL). THE TSB IS QUOTED BELOW. THIS SHOULD BE A SAFETY RECALL VERSUS A TSB. PLEASE HELP! 2010 MAZDA MAZDA3 SERVICE BRAKES, HYDRAULIC SERVICE BULLETIN 357659 ACTION NUMBER: 10053757 SERVICE BULLETIN NUMBER: 357659 REPORT DATE: JUL 17, 2013 COMPONENT: SERVICE BRAKES, HYDRAULIC SUMMARY: MAZDA: THE ABS WARNING LIGHT COMES ON AND ABS MOTOR MONITOR SIGNAL FAILS TO CORRESPOND TO ABS HU/CM ON/OFF SIGNAL AND HAPPENS IN AREA WHERE THERE IS HIGH AMBIENT TEMPERATURES AND HUMIDITY. MODEL 2010-2011 MAZDA3. *PE

04/09/2018
Components: WHEELS
Incident Date: 04/06/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

WAS TRAVELING AT HIGHWAY SPEEDS ON THE BYPASS WHEN THE VALVE STEM AND TPMS SENSOR BROKE OFF AND IMMEDIATELY DEFLATED THE TIRE SHAKING THE VEHICLE VIOLENTLY AND ALMOST CAUSING DRIVER TO LOSE CONTROL. HAVE BROUGHT THIS COMPLAINT TO MAZDA IN THE PAST AND THEY SAID THEY KNOW THAT IT IS CAUSED BY USING DISSIMILAR METALS ON THE TPMS SENSOR CAUSING EROSION TO THE STEM AND ULTIMATELY THE STEM BREAKING OFF. THIS TPMS SENSOR WAS ALREADY REPLACED ON THE VEHICLE AT THE TIRE CHANGE INTERVAL AND STILL FAILED LONG BEFORE THE VEHICLE WAS DUE FOR ANOTHER SET OF TIRES. MAZDA KNOWS THESE ARE DEFECTIVE AND REFUSES TO DO ANYTHING ABOUT IT. I'D RATHER NOT HAVE TPMS AND NOT KNOW WHAT MY TIRE PRESSURES ARE THAN TO HAVE THAT SYSTEM ENDANGER MYSELF OR MY FAMILY ANY MORE. IT IS CURRENTLY MORE DANGEROUS TO USE THESE DEFECTIVE FAULTY TPMS SENSORS THAN IT IS TO NOT HAVE THEM. THAT SHOULD TELL YOU SOMETHING...

03/27/2018
Components: SEATS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S64A1******
Summary

THE SEAT ADJUSTER ON MY 2010 SGT MAZDA3 BROKE ONE DAY AS I WAS GETTING IN, AND NOW THE SEAT MOVES EVERY TIME I BRAKE OR ACCELERATE. I TOOK THIS TO THE DEALER AND THE TECHNICIAN CONFIRMED THAT IT IS THE EXACT SAME ISSUE AS NHTSA CAMPAIGN NUMBER: 17V082000. HOWEVER, BECAUSE MY SPECIFIC VIN ISN'T CAPTURED, THEY WANTED $1000 (AFTER DISCOUNT FROM CORPORATE CUSTOMER SERVICE) TO FIX IT. I FEEL THAT GIVEN THE DEALER TECHNICIAN CONFIRMED IT IS THE EXACT SAME ISSUE, THE RECALL SHOULD BE EXPANDED TO INCLUDE MY VIN AND THOSE SIMILAR.

03/27/2018
Components: SEATS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

MAZDA RECALL I KEEP RECEIVING RECALL NOTICES FROM BROOKDALE MAZDA ABOUT THE SEAT HEIGHT ADJUSTMENT LIFTER LINK. I HAVE RECEIVED AT LEAST 4-6 OF THEM IN THE MAIL. WHEN I CALL OR USE A CHAT LINE I AM TOLD THAT THE SERVICE DEPT. WILL CALL ME BACK. YEA, RIGHT. I HAVEN'T RECEIVED A CALL, E-MAIL OR MAILER (OTHER THAN THE ONES TELLING ME THAT THERE IS A RECALL) WHERE DO I TURN TO NOW? MAZDA DOESN'T SEEM TO CARE!

03/04/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

I WAS INVOLVED IN A FRONT END COLLISION, SITTING AT A STOP LIGHT AND HIT HEAD ON BY A CAR THAT WAS STRUCK BY ANOTHER CAR FAILING TO YIELD THE RIGHT OF WAY. IT WAS DETERMINED THAT I WAS HIT BY THE OTHER CAR MOVING AT APPROXIMATELY 55 MPH IN THE FRONT END OF MY CAR, FLIPPING IT INTO THE DITCH NOSE FIRST. I AM FORTUNATE TO BE HERE WRITING THIS BECAUSE MY AIR BAGS IN THE CAR DID NOT DEPLOY AND THEY MOST CERTAINLY SHOULD HAVE. OWNERS RELY ON THEIR CAR'S AIR BAG TO DEPLOY IN THE EVENT OF THIS TYPE OF SITUATION. I AM FORTUNATE TO HAVE HAD MY SEAT BELT ON. I SUFFERED A CONCUSSION, WHIPLASH AND A HIP ISSUE THAT HAS YET TO BE DIAGNOSED. PLEASE FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE ELSE PAYS DEARLY FOR THIS WITH THEIR LIFE. I WAS FORTUNATE.

03/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2018
Crash: No
Fire: Yes
Vehicle Identification Number: JM1BL1S56A1******
Summary

THE 12V POWER CHARGING PORT STARTED ON FIRE. IT WAS SPEAKING FLAMES WHEN CHARGER WAS PLUGGED IN TO CHARGING PORT. IT STARTED DOING THIS WHILE IN MOTION AND STATIONARY.

02/24/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H51A1******
Summary

MAZDA 3 ENGINE LIGHT ON FOR 2 YEARS. I HAVE TAKEN CAR TO MULTIPLE MECHANICS AND IN 1-2 DAYS LIGHT IS BACK ON. RECENTLY CAR SEEMS TO HIC CUP ON SHIFTING AND ON BRAKING THE BACK END OF CAR SEEMS TO RUN INTO THE FRONT END. IN LAST 2 WKS AN AT LIGHT CAME ON AND CAR ALMOST WOULDN'T SHIFT IN GEAR. I HAVE A VERIZON HOM AND GOT S MESSAGE INDICATING 'SOLENOID STUCK ON E'. WHEN I CALLED FIRESTONE THEY STATED THOSE MAZDA 3 HAVE THAT PROBLEM AND THAT I NEED TO TAKE CAR TO MAZDA. IN TRYING TO UNDERSTAND MY ISSUE I GOOGLED PROBLEM THAT SHOWED THERE WAS A ELECTRICAL RECALL THAT MAY CAUSE ENGINE TO STOP OR PROBLEMS SHIFTING.

02/21/2018
Components: TIRES
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN I HAD A COMPLETE LOSS OF AIR PRESSURE WHILE TRAVELING AT APPROXIMATELY 60 TO 65 MPH NEARLY LOSING CONTROL MY MY VEHICLE. I WAS ABLE TO SAFELY PULL OFF THE HIGHWAY AND EXAMINE MY TIRE, AND SAW THAT MY VALVE STEM WAS COMPLETELY MISSING FROM THE FRONT LEFT WHEEL. UPON CLOSER INSPECTION, IT APPEARS THAT THE WHEEL THREADS SHOWS SIGNS OF CORROSION WHICH MAY HAVE RESULTED IN THE TPMS MONITOR AND VALVE STEM BREAKING OFF.

02/07/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H63A1******
Summary

EXPLODING SUNROOF. THE GLASS IN MY SUNROOF SPONTANEOUSLY EXPLODED WHILE TRAVELING ON THE HIGHWAY. A LOUD BANG, FOLLOWED BY GLASS SHOWERING OCCUPANTS, RESULTING IN MINOR INJURIES. UPON REVIEW, THE GLASS APPEARED TO BLOWN UP AND OUTWARD FROM THE VEHICLE.

01/30/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/27/2018
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S65A1******
Summary

AFTER TURNING ON THE CAR AND SHIFTING IT INTO DRIVE, THE CAR ACCELERATED AT ABOUT 20 MPH WITHOUT A FOOT ON THE GAS.

01/10/2018
Components: SEATS
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT A PORTION OF THE POWER SEAT SEPARATED FROM THE TRACKS. COCHRAN MAZDA OF NORTH HILLS (10855 PERRY HWY, WEXFORD, PA 15090) STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE POWER SEAT WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,300.

12/27/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

BRAKE PEDAL TRAVEL WENT SOFT(HAD TO PUMP)BRAKE PEDAL FOR TEMPORARY(NORMAL) PEDAL TRAVEL(FEEL). MAZDA GARAGE STATED HYDRAULIC ABS UNIT BAD. ALSO NO WANING LIGHTS LIT ON DASHBOARD. MECHANIC STATED YAW CODE WAS THROWN IN CODE READER. STATED OLD CODE. I REPLACED THE ABS HYDRAULIC UNIT AT THE MAZDA DEALERSHIP. NOW THERE IS A DYNAMIC STABILITY CONTROL LIT ON THE DASHBOARD. THE ABS WAS WORKING THE NIGHT BEFORE (SNOW ON THE GROUND) AND NO STEADY LIGHT LIT. JUST FLASH WHEN IT ACTIVATED. ABS HYDRAULIC UNIT REPLACED 12-27-2017

12/19/2017
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

THE ELECTRICAL SYSTEMS IS NOT WORKING RIGHT THE LIGHTS ON THE IN SIDE OF THE CAR COME ON WHEN YOU GET UP TO 75 TO 80 MPH THEY START FLASHING.THE AIR BAG LIGHT LIGHT COME ON THE STEERING COLUMN LOCK UP A LOT OF TIME WERE I HAVE A HARD TIME GETTING THE KEY IN THE IGNITION

12/13/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG1A1******
Summary

ON TWO SEPARATE OCCASION THAT WERE SEVERAL MONTHS APART FROM ONE ANOTHER, MY VEHICLE HAS SHUT OFF WHILE I HAVE BEEN DRIVING. ON BOTH OCCASIONS I DID NOT TOUCH THE KEY IN THE IGNITION IN ANY WAY. THERE WERE NO BUMPS OR DRASTIC CHANGES IN THE DRIVING CONDITIONS. THE STEERING ON THE VEHICLE LOCKED UP AND I HAD TO HURRY TO GET IT START AGAIN. BOTH INCIDENTS I WAS ACTIVELY DRIVING ON CITY STREETS. I WAS ON A 45 MPH ROAD THE FIRST TIME AND A 35 MPH ROAD THE SECOND TIME. I HAVE NO IDEA WHAT CAUSED THE ISSUE BUT IT HAS HAPPENED TWICE FOR NO APPARENT REASON AT ALL. THE LAST TIME THAT IT OCCURRED, I WAS JUST COMPLETING A TURN.

12/04/2017
Components: SERVICE BRAKES
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JMBL1UF9B19******
Summary

MY CAR HAS 30,000 MILES ON IT. THE STEERING WHEEL BEGAN SHAKING WHEN I WOULD BRAKE, SO I TOOK IT IN TO HAVE THE ROTORS AND PADS REPLACED. WHEN THEY REMOVED THE ROTORS, THE ROTOR HUBS WERE SEPARATED FROM THE ROTORS.

11/07/2017
Components: EXTERIOR LIGHTING
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

2010 MAZDA3S GRAND TOURING, CONDENSATION ACCUMULATED IN HEAD LAMP RESULTING IN HEAD LAMP BULB FAILURE. THE COST TO REPLACE HEAD LAMP ASSEMBLY IS $2500.00 $250.00 JUST FOR THE BULB. THOUSANDS OF NOTED ON LINE COMPLAINTS WITH PHOTOS WITH NO DAMAGE TO ASSEMBLY BUT THE SEALANT HAS FAILED. MAZDA DEALERSHIP PARTS DEPARTMENT ACKNOWLEDGED THIS IS A KNOWN ISSUE WITH THE MAZDA3.

10/26/2017
Components: SEATS
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

DRIVER'S SEAT LIFTER ADJUSTMENTS BROKEN (RECALL NOTICE HAS BEEN SENT BUT WHEN I WENT TO DEALER IN MID-FEBRUARY 2017 WAS TOLD THEY DIDN'T HAVE THE PART, AND WOULD CALL ME BACK WHEN IT ARRIVED). AS OF TODAY, 10/26/17, I HAVE NOT BEEN CALLED TO TELL ME THE PART IS IN.

10/21/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

I WAS DRIVING AND FELT THE CAR DOWN SHIFT ON THE HIGHWAY, AT LIGHT CAME ON AND SOME SORT OF TRACTION CONTROL LIGHT CAME ON. RPM WOULD GO CRAZY SOMETIMES WHILE THIS HAPPENED. WHEN I GOT HOME AND PUT IT ON PARK IT SHIFTED REALLY HARD TRIED TO PUT IT ON DRIVE AND SHIFTED HARD. AS WELL SO I LET IT BE. I HEARD ABOUT THIS HAPPENING TO OTHER MAZDAS AS WELL PLEASE INVESTIGATE THIS SUPPOSEDLY ITS A ISSUE WITH THE TRANSMISSION CONTROL MODULE.

10/18/2017
Components: SEATS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA M3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MUNDAY MAZDA, 555 FM 1960 W, HOUSTON, TX 77090) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/03/2017
Components: VISIBILITY/WIPER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

THE DASH BOARD IS MELTING AND CAUSING PROBLEM SEEING. I RECEIVED A LETTER A WHILE BACK STATING THERE WAS ISSUES WITH THE DASH BOARDS BECOMING STICKY OR MELTING MINE HAS JUST STARTED DOING THIS AND ITS MAKING IT DIFFICULT TO SEE ON REALLY SUNNY DAYS FROM THE GLARE THAT IT REFLECTS ON THE WINDSHIELD ON THE DRIVER SIDE. THIS IS VERY DANGEROUS I CALLED MAZDA ABOUT IT AND WAS TOLD THERE WAS NOTHING THEY WAS GONNA DO ABOUT THIS ISSUE. I DONT UNDERSTAND HOW THEY CAN NOT FIX IT WHEN ITS CAUSE OF THE DASHBOARD THEY PUT IN THE CARS. THIS IS NOT ONLY POOR CUSTOMER SERVICE BUT ALSO COULD RISK PEOPLE LIVES. I AM NOT HAPPY ABOUT THIS. THIS HAS BEEN HAPPEN AND ONLY GETTING WORSE AS TIME GOES ON I DONT HAVE A CERTAIN DATE SO I JUST PICKED ONE BELOW

10/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

THE CLUTCH FAILED PREMATURELY AT ~45K MILES. WHEN I WAS DRIVING, I NOTICED THE CAR WAS SLOW TO ACCELERATE AFTER SHIFTING. I TOOK IT TO A MECHANIC WHO SAID THE CLUTCH NEEDED TO BE REPLACED AND THAT IT WAS EXTREMELY EARLY FOR IT TO HAVE FAILED.

09/18/2017
Components: SEATS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

MY DRIVER'S SEAT ROCKS BACK AND FORTH AS IF A LINK OR SCREW IS MISSING. I TOOK IT TO KEFFER MAZDA IN HUNTERSVILLE, NC FOR THEM TO LOOK AT IT ALONG WITH MY STICKY DASH BOARD OVER TWO MONTHS AGO. THEY REPLACED MY DASH BUT STATED THEY DIDN'T HAVE THE PART FOR MY SEAT. I WAS TOLD THEY WOULD GET IN TOUCH WITH ME ABOUT THE SEAT. I HAVE CALLED THREE TIMES SINCE AND THEY APPEAR TO BE IGNORING ME. THIS ROCKING HAS BEEN GOING ON FOR ABOUT FOUR MONTHS OF LESS. SOMETHING JUST POPPED ONE DAY AND THE ROCKING HAPPENED.

09/17/2017
Components: SERVICE BRAKES
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

BACK IN OCT OF 2015 MY ABS AND DSC LIGHTS WOULD COME ON AN GO OFF FOR NO REASON. AS OF DECEMBER 2016 THE LIGHTS HAVE REMAINED ON. I REPLACED THE SPEED SENSORS IN EACH WHEEL, CHECKED THE TONE RINGS, TESTED THE WIRING FOR BREAKS, TESTED THE BRAKE LIGHT SWITCH, I HAVE NOTHING LEFT TO CHECK OTHER THAN THE ABS SYSTEMS. I RECENTLY HAD MY CLUTCH REPLACED ON MY 2010 MAZDA 3 S BY MAZDA, WHILE PERFORMING THE WORK I ASKED IF THE TECHNICIAN COULD TELL ME WHAT THE PROBLEM WAS, I WAS TOLD THAT THE ABS PUMP WAS BAD, WAS NOT TOLD IF IT WAS THE COMPUTER MODULE OR THE HYD PUMP MOTOR OR VALVE BODY. BASED ON THE SYMPTOMS, I AM ASSUMING THAT THE CONTROL MODULE IS BAD. I FOUND THAT THERE ARE TSB'S ON THIS PROBLEM WITH MANY COMPLAINTS BY OTHER 2010 MAZDA 3 OWNERS. NHTSA ID: 10053757 TSB ID: SB-04-002-13 NHTSA ID: 10097406 TSB ID: 04-002-13-2812 WHAT CAN BE DONE TO GET MAZDA TO ACCEPT THE FACT THAT THEY HAVE A KNOWN ISSUE?

09/16/2017
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

LOUD NOISE IN BACK SUSPENSION. NOISE OCCURS RUNNING HIGHWAY BUT GETS LOUDER ON A CITY STREET UNKNOWN CAUSE. WHEN TURNING VEHICLE STARTED CLICKS BUT NEED TO KEEP TRYING TO TURN ON. PROBABLY COMPUTER PROBLEM

09/15/2017
Components: AIR BAGS
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S66A1******
Summary

TAKATA RECALL, I GOT A POSTCARD IN THE MAIL STATING THAT MY CAR MAY HAVE HAD AN AIRBAG SETTLEMENT. NO ACCIDENT HAPPENED, I AM LETTING YOU GUYS KNOW WHAT IS GOING ON. THANKS

09/07/2017
Components: SEATS
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (ANTELOPE VALLEY MAZDA, 1015 SUTO MALL DRIVE, LANCASTER, CA 93534) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/05/2017
Components: SEATS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, A RATTLING NOISE WAS PRESENT COMING FROM THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL UNKNOWN DEALER WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

08/27/2017
Components: AIR BAGS
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

"TAKATA RECALL" THE RED AIRBAG LIGHT NEAR THE MILEAGE HAS BEEN BLINKING FOR TWO MONTHS NOW. THE MAZDA DEALER MECHANICS CHECKED THE WIRING AND SAID THEY DON'T KNOW WHAT IS CAUSING IT TO DO THAT. ITS STARTS BLINKING AS SOON AS I TURN MY CAR ON. THE OTHER AIRBAG LIGHT NEAR THE DASHBOARD WITH THE CLOCK DISPLAY IS STILL ON AS USUAL, NOT BLINKING.

08/24/2017
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

I HAVE A CRACK LIKE A Y LONG PASSENGER-SIDE DASHBOARD ANDMY AIRBAG SENSOR LIGHTS HAS BEEN GOING ON AND OFF ON DIFFERENT TIMES

08/22/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 06/10/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

GOT INVOLVED IN A FENDER BENDER AT 50 MPH AND AIR BAGS NEVER WENT OFF. THE BODY OF THE CAR ALSO CAME APART SO QUICKLY I ENDED UP TOTALING THE ENTIRE VEHICLE.

08/22/2017
Components: SEATS
Incident Date: 08/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

TAKATA RECALL, I HEAR SOME NOISES FROM THE SEAT.

08/18/2017
Components: SEATS
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT DETACHED FROM THE FRAME. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (PARETTI MAZDA LOCATED AT 4000 VETERANS MEMORIAL BLVD METAIRIE, LA 70002) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

08/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

AT LIGHT AND CHECK ENGINE LIGHT ARE ON. CAR HAS SHIFT ISSUE. IT CAN'T GO HIGHER SPEED EVEN I PUSH THE GAS PEDAL. IT HAS CLUTCH SOUND EVERY TIME I SHIFT THE GEAR STICK. MY CAR IS AUTOMATIC TRANSMISSION. IT HAPPENS RIGHT AFTER I START THE CAR. AND THE ISSUE CONTINES ALL THE TIME.

08/17/2017
Components: AIR BAGS
Incident Date: 08/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

AIRBAG NOTICE FLASHES ON CAR. THIS IS A SAFETY DIVICE THAT SHOULD BE MAZDA COMPANY TO MAKE SURE THE DRIVING MEETS SAFETY GUIDELINES. THE HANDBOOK TEARS THAT IF LIGHT COMES ON IT IS AN INDICATION THAT THE AIRBAGS WILL NOT DEPLOY IN A ACCIDENT. I SPOKE WITH MAZDA CORPORATION THAT INFORMED ME THAT TO CORRECT THE PROBLEM IS MY RESPONSIBILITY. I GUESS IT WILL TAKE DEATH OR INJURY FOR ACTION TO BE TAKEN. I INFORMED THEM IF THIS HAPPENS THERE WILL BE A LAW SUIT. CAN YOU HELP.

08/16/2017
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

THE CAR WOULDNT PASS INSPECTION BECAUSE OF WATER IN HEADLIGHT. DRIED IT OUT. PASSED. GOT WET AGAIN. REPLACED THE LIGHT TWICE AND STILL DOING IT. OTHER LIGHT IS NOW DOING IT.

08/14/2017
Components: STRUCTURE
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD WAS MELTED AND THERE WAS A GLARE ON THE WINDSHIELD WHILE DRIVING UNKNOWN SPEEDS. THE CONTACT CALLED A LOCAL DEALER (MAZDA OF KNOXVILLE LOCATED AT 8814 KINGSTON PIKE, KNOXVILLE TN 37923) AND WAS INFORMED THAT THE REMEDY PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 102,000.

08/13/2017
Components: SEAT BELTS
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TAKATA RECALL I JUST WANT MY CAR TO BE INSPECTED AND MAKE SURE EVERYTHING IS OK, SOMETIMES THE BELT GETS STUCK

08/11/2017
Components: SEATS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S62A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 951-643-5151 AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/10/2017
Components: AIR BAGS
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1YVHZ8BH0A5******
Summary

TAKATA RECALL; I HAVE REQUESTED THIS RECALL BE HONORED AND WAS JUST TOLD BY THE LOCAL MAZDA DEALER THERE IS NOTHING THEY CAN DO ABOUT IT AND THERE ARE NO PARTS AVAILABLE TO REPLACE THE DEFECTIVE AND POTENTIALLY DEADLY AIRBAG. I HAVE BEEN TOLD THIS FROM THE BEGINNING OF THE RECALL CONCERN. WHAT CAN I DO IF ANYTHING TO RESOLVE THIS ISSUE?

08/07/2017
Components: WHEELS
Incident Date: 06/11/2017
Crash: No
Fire: No
Summary

TPMS/VALVE STEM ASSEMBLY FAILED SUDDENLY CAUSING AN IMMEDIATE LOST OF AIR IN THE TIRE ON 2-LANE MARKED HIGHWAY(POSTED SPEED LIMIT 55MPH)

08/03/2017
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

I TOOK MY 2010 MAZDA3 IN FOR RECALL OF SEAT LINK ADJUSTERS AND TO SERVICE MY MELTING DASHBOARD THAT CAUSES AN UNSAFE GLARE ON THE WINDSHIELD WHILE DRIVING IN SUNNY CONDITIONS. THE DEALERSHIP VERIFIED THE RECALL AND SERVICE IN MAY 2017 AND WAS INFORMED THAT PARTS WILL NEED TO BE ORDERED. WAS TOLD THAT I WOULD RECEIVE A CALL BACK IN A WEEK OR TWO. AFTER SEVERAL REPEATED ATTEMPTS AT CALLING AND EMAILING THE DEALERSHIP, I CANNOT REACH THE SERVICE DEPARTMENT TO CHECK ON THE STATUS OF ORDERED PARTS. THE TIME FRAME FOR THE REPAIR FROM THE UNSAFE CONDITIONS OF THE DRIVER'S SEAT THAT MOVES WHILE I SHIFT, AND THE HORRENDOUS GLARE FROM THE MELTING DASHBOARD, IS TO SLOW FOR RESOLUTION. IT HAS BEEN 3 MONTHS SINCE HAVING MY CAR INSPECTED AT ROSENTHAL MAZDA/GAITHERSBURG MAZDA AT 625 NORTH FREDERICK AVENUE IN GAITHERSBURG, MD 20879. I HAVE NOT RECEIVED ANY RESPONSE OF COMMUNICATIONS INFORMING ME OF THE STATUS OF GETTING MY CAR REPAIRED OR MY RIGHTS AS A CONSUMER.

08/03/2017
Components: SERVICE BRAKES
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 60 MPH, THE ABS SENSOR TRACTION CONTROL AND BRAKE LIGHT INDICATORS ILLUMINATED WITHOUT WARNING. PEARSON MAZDA OF HENRICO, VA 23294 WAS MADE AWARE OF THE ISSUE AND STATED THAT THE ABS HYDRAULIC CONTROL UNIT WAS FAULTY AND COULD CAUSE A FUTURE LOSS OF BRAKING FUNCTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

07/31/2017
Components: SEATS
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

RECALL PART FOR SEAT LIFTER LINK HAS FAILED. THE DRIVER SEAT SLANTS IN THE FORWARD LEFT DIRECTION AND ROCKS/SHIFTS EXCESSIVELY DURING SHIFTING. OVER 75 DAYS HAVE PASSED SINCE MY VEHICLE RECALL PART WAS INSPECTED BY THE DEALERSHIP. THEY HAVE STATED THE PART IS ON BACK ORDER. AFTER APPROXIMATELY 60 DAYS, I CONTACTED THE CORPORATE WARRANTY DEPARTMENT FOR MAZDA. THEY SAY THAT THERE IS NO WAY TO EXPEDITE THE PROCESS OF REPLACING THE FAILED PART.

07/24/2017
Components: SEATS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FAIRWAY MAZDA OF SAVANNAH (LOCATED AT 10101 ABERCORN ST, SAVANNAH, GA 31406; (855) 227-8634) WAS CONTACTED, BUT THERE WAS NO ANSWER. THE MANUFACTURER WAS CONTACTED AT 949-727-1990 AND PLACED THE CONTACT ON HOLD FOR 20 MINUTES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/19/2017
Components: SEATS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S65A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

07/17/2017
Components: SEATS
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CALLED BACK IN JULY SHE WAS INFORMED PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

THE DASH BOARD IS MELTING.

07/10/2017
Components: STRUCTURE
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H54A1******
Summary

THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.

07/07/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME FUSE BEING USED FOR STOP LIGHTS AND THE CRUISE CONTROL FUNCTION.

06/21/2017
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 02/24/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

MY DASH HAS GLARE FROM DASH MELT

06/14/2017
Components: SEATS
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WERE NO LONGER IN BUSINESS AFTER SEVERAL ATTEMPTED PHONE CALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/09/2017
Components: POWER TRAIN
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

SIMILAR TO COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THIS CAR, CLUTCH UNEXPECTEDLY GAVE OUT AROUND 30,000 MILES. DRIVER WAS PROFICIENT IN MANUAL TRANSMISSION AND INCIDENTS WOULD SUGGEST A CLUTCH PROBLEM UNTIL CLUTCH FAILED AND CAR COULD NOT ACCELERATE ON HIGHWAY.

06/07/2017
Components: SEATS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S51A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THAT THE DRIVER'S SEAT LINKAGE FAILED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WAS A POWER SEAT AND NOT MANUAL; THEREFORE, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE RECALL ONLY INCLUDED THE MANUAL SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 34,355. UPDATED 07/18/17*LJ *JS

06/04/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,WHEELS
Incident Date: 06/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE, I'M NOT GOING TO BE ABLE TO GET A NEW TIRE TO REPLACE THE OLD ONE. ANOTHER ISSUE IS THE LIGHT ON THE CEILING OF MY CAR BROKE. THE WIRES ARE EXPOSED. MY DASHBOARD IN MY CAR IS ALSO MELTING.

06/01/2017
Components: SERVICE BRAKES
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H64A1******
Summary

ABS LIGHT COMES ON INTERMITTENTLY WHEN DRIVING. DSC (STABILITY CONTROL) LIGHT ALSO COMES ON, SINCE IT RELIES ON ABS WORKING TO BE EFFECTIVE. IN THIS MODE, HYDRAULIC BRAKE FUNCTIONS REMAIN, BUT SAFETY IS REDUCED WITHOUT ABS ACTIVE: DIRECTIONAL CONTROL IN A SKID IS NOW NON-EXISTENT, AND EMERGENCY SWERVES CAN BECOME WILD AND HIGHLY ERRATIC. SAFELY HANDLING EMERGENCY OR EVASIVE MANEUVERS IS SIGNIFICANTLY REDUCED. DIAGNOSTIC CODES IN THE CAR'S COMPUTER SHOW C0020, U0415

05/22/2017
Components: WHEELS
Incident Date: 07/18/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H58A1******
Summary

IN THE LAST YEAR AND A HALF, SINCE JULY 2015, I HAVE REPLACED THREE TIRE MONITORING VALVES ON MY 2010 MAZDA 3. THIS MORNING I WENT TO DRIVE MY CAR THE MONITOR WARNING LIGHT CAME ON THE DASH. THIS WILL BE THE FOURTH REPLACEMENT. AND THE REPAIR IS NOT CHEAP THROUGH THE DEALER. IT IS ABOUT $200 FOR EACH VALVE. I READ SOME BAD EXPERIENCES WHERE PEOPLE HAVE HAD A TIRE BLOW OUT. I PRAY THAT DOES NOT HAPPEN TO ME.

05/17/2017
Components: SEATS
Incident Date: 05/08/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE NOT AWARE WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/16/2017
Components: SEATS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ THE CONSUMER STATED AS OF JUNE 19, 2017 THE VEHICLE STIL HAD NOT BEEN REPAIRED. UPDATED 08/15/2017*JS

05/14/2017
Components: STRUCTURE
Incident Date: 05/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

RECALL 16V-644 ISSUED SEPTEMBER 6 OF 2016. NOW, 8 MONTHS LATER, THERE ARE STILL 'LIMITED' PARTS AVAILABLE TO IMPLEMENT THE RECALL AND I AM UNABLE TO HAVE THE RECALL COMPLETED ON MY AFFECTED VEHICLE. I BELIEVE THIS INDICATES THAT MAZDA IS NOT RESOLVING THE RECALL IN A TIMELY MANNER.

05/12/2017
Components: AIR BAGS
Incident Date: 10/31/2014
Crash: Yes
Fire: No
Summary

TAKATA RECALL RELATED ACCIDENT HAPPENED 10/31/2014. THERE WAS NO AIRBAG RECALL AT THIS TIME. I WAS HIT ON THE DRIVERS SIDE CLASSIC T-BANE ACCIDENT. THE AIRBAG DEPLOYMENT CAUSED MORE DAMAGE THAN THE FORCE OF THE ACTUAL ACCIDENT. THE SIDE CURTAIN AIRBAG DEPLOYED. THE OTHER DRIVER WAS TRAVELING 20-30 MPH AT IMPACT. I WAS UNCONCIOUS FOR APPROX 30 SECONDS TO 1MIN AND I COULDN'T REMEMBER MY ADDRESS FOR THE FIRST 15-20 MINUTES AFTER THE ACCIDENT. POLICE WERE NOTIFIED AND SHOWED TO THE SCENE. I WAS UNABLE TO HEAR THE REST OF THE DAY FROM MY L EAR ( WHICH I WAS TOLD BY THE ER PROVIDER IS NORMAL FOR THE AIRBAG GOING OFF IS LIKE A CONCUSSION GRENADE) AND HAD MUFFLED HEARING THE NEXT 4-5 DAYS. I ALSO HAD A COLD WET FEELING DOWN THE L SIDE OF MY FACE ( LIKE THERE WAS BLOOD RUNNING DOWN MY FACE, BUT THERE WAS NO LACERATION.) THE ER REFERRED ME TO FOLLOW UP WITH A PCP. I SAW A PROVIDER WHEN I COULD AFTERWARD AS I COULDN'T OPEN MY MOUTH FOR 5-7 DAYS AFTER THE DAY OF THE ACCIDENT. I WAS REFERRED TO ENT TO FOLLOW UP CONCERNING POSSIBLE BROKEN JAW/FACIAL FRACTURES BREAKS. I STILL HAVE COMPLICATIONS WITH MY JAW AND FACIAL NUMBNESS ON THE L SIDE. I WAS TOLD THIS WILL NEVER GO AWAY AND IS UNABLE TO BE OPERATED ON.

05/08/2017
Components: SEAT BELTS
Incident Date: 05/08/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE FAILED. THE PASSENGER ATTEMPTED TO UNFASTEN THE SEAT BELT, BUT THE BUCKLE FAILED TO UNLOCK AND FORCEFULLY SECURED THE PASSENGER. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

05/03/2017
Components: STRUCTURE,SEATS
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H57A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHENEVER THE BRAKE OR ACCELERATOR PEDALS WERE DEPRESSED, THE DRIVER SEAT MOVED OUT OF POSITION AND SLID BACKWARDS INTO THE REAR DRIVER SIDE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V082000 (SEATS) AND 16V644000 (STRUCTURE). THE MANUFACTURER ADVISED THE CONTACT TO CALL A DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND THE MANUFACTURER'S NOTICE INDICATED THAT A LOANER VEHICLE WOULD BE PROVIDED; HOWEVER, IT WAS NOT AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS CALLED AGAIN ALONG WITH TWO ADDITIONAL DEALERS WHO WERE UNABLE TO PROVIDE REASONABLE ACCOMMODATIONS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/01/2017
Components: SEATS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

FRONT LEFT SEAT SUPPORT UNDER DRIVER'S SEAT BROKE LOOSE, CAUSING ENTIRE SEAT TO TILT BACKWARD DURING ACCELERATION ON A CITY STREET. ONLY A FIRM GRIP ON THE STEERING WHEEL PREVENTED ME FROM LOSING CONTROL OF THE VEHICLE. ONLY AFTER SEARCHING ON THE WEB DID I FIND AN EXISTING RECALL FOR SEAT "INSPECTION". NO CONTACT FROM MANUFACTURER ABOUT THIS RECALL.

04/30/2017
Components: SEATS
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

GOT IN MY CAR, STARTED BACKING OUT OF THE DRIVEWAY, HEARD A LOUD POP UNDER THE DRIVER'S SEAT, AND NOTICED THE FRONT LEFT PART OF THE SEAT WAS PULLING UP FROM THE FRAME BY AN INCH OR TWO. UPON CLOSER INSPECTION I NOTICED THE WELD THAT SECURES THE SEAT TO THE FRAME BROKE. I AM NOT A LARGE GUY (~170 LBS) NOR AM I ROUGH WITH THE SEAT. AFTER A BIT OF SEARCHING, IT SEEMS THIS IS A RATHER WIDESPREAD ISSUE WITH 2010 MAZDA 3S AND IT OBVIOUSLY A SAFETY CONCERN.

04/09/2017
Components: STRUCTURE
Incident Date: 03/17/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.

04/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/29/2017
Crash: No
Fire: No
Summary

I WAS DRIVING ON AN INTERSTATE AT 11:30 AM, APPROXIMATELY 65 MPH, 59F ON 3/29/17. I HEARD A LOUD NOISE (LIKE A GUNSHOT), AND SAW THAT MY SUNROOF HAD SHATTERED, AND GLASS WAS ON THE INTERIOR OF MY CAR, AS THE VISOR WAS OPEN (SUNROOF WAS CLOSED). I WAS ABLE TO PULL OVER AND ASSESS THE DAMAGE, NOTING NO PHYSICAL HARM TO MYSELF, AND ONLY MINOR DAMAGE (PAINT CHIPS) TO MY CAR. I WAS NOT DRIVING UNDER AN UNDERPASS, AND WHILE THERE WAS OTHER TRAFFIC ON THE INTERSTATE, IT WAS ORDINARY TRAFFIC, AND THERE WAS NO CONSTRUCTION IN THE AREA.

03/29/2017
Components: ENGINE
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. AT TIMES, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CLUSTER AND THE VEHICLE SEIZED AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS AN UNKNOWN RECALL ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 106,000.

03/20/2017
Components: STRUCTURE
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD BECAME STICKY AND MELTED INTO A SMOOTH SURFACE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

03/20/2017
Components: SEATS
Incident Date: 03/12/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S66A1******
Summary

MAZDA RECALL #: 0917B NHTSA RECALL #: 17V-082 WHILE CAR WAS OFF/STATIONARY, I SAT IN THE DRIVER'S SEAT AND HEARD A POP AS THE SEAT ROCKED BACKWARD. LOOKED UNDER THE SEAT AND SAW THAT TWO BRACKETS HAD SNAPPED. IT NOW FORCES AN UNSAFE DRIVING POSITION SINCE THE SEAT NO LONGER STAYS IN PLACE. IT LEANS BACKWARDS FREELY AND IS CLEARLY UNSAFE FOR DRIVING BECAUSE THERE IS NO SUPPORT WHATSOEVER FOR THE DRIVER. IT WAS PARKED IN MY DRIVEWAY. I CONTACTED MAZDA FACTORY SERVICE AFTER HAVING A LOCAL SERVICE CENTER INSPECT THE PROBLEM AND THEY DETERMINED THAT IT IS NOT A PART OF THE RECALL. I WOULD LIKE TO KNOW HOW THIS HAPPENS AND HOW IT IS POSSIBLE THAT IT IS UNRELATED TO THIS RECALL.

03/20/2017
Components: SEATS
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

DRIVERS SEAT BROKE FROM FRAME RAILS. FIRST THE PLASTIC PUSH PIN SCEWS THAT ATTACHES POWER SEAT TO HEIGHT ADJUSTMENT RAILS SNAPPED, COLLAPSING ONE SIDE OF DRIVERS SEAT. THEN THE FRAME RAIL ON THAT SIDE SNAPPED INTO PIECES. WHEN TRAFFIC LIGHT TURNED GREEN, I STARTED FORWARD AND SEAT COLLAPSED ON MY LEFT SIDE, THEN I HEARD A POP AND SEAT FLIPPED BACK, ALMOST CAUSING ME TO CRASH. WHEN I TOOK CAR TO MAZDA SERVICE, THE TECHS SHOWED ME DOZENS OF MAZDA CARS IN SERVICE BAYS WITH THE SAME PROBLEM. I WAS TOLD THIS GOES BACK TO 2002. MAZDA JAPAN STATES: WE ACKNOWLEDGE THE PROBLEM, BUT MAZDA SEATS ARE NOT MADE FOR LARGE AMERICAN BODIES, BUT FOR THE AVERAGE SMALLER, LIGHTER AND DELICATE JAPANESE PERSON. IN FEB,2017, MAZDA ISSUED A RECALL ON SOME CARS FOR THE SEAT FRAME COLLAPSING, BUT MY CAR AND MOST OTHER MAZDA CARS ARE NOT INCLUDED IN THIS RECALL. PLEASE CHECK OUT ANY MAZDA SERVICE DEPT. AND ASK FOR RECORDS OF SNAPPED FRONT SEAT FRAMES AND SEAT FRAME SCREWS POPPING OUT , COLLAPSING THE SEATS. PLEASE REQUIRE MAZDA WELD IN NEW FRAME RAILS AND INSTALL CORRECT NUMBER OF SEAT ATTACHMENT SCREWS, AND OR REPLACE SEATS ASSEMBLIES WITH ONES THAT DON'T BREAK FROM NORMAL USAGE. WITHOUT A RECALL MAZDA CHARGES OVER $1100 TO REPLACE POWER SEAT FRAME, WITH NO GUARANTEE THE REPLACEMENT FRAME WONT BREAK WHEN YOU SEAT IN CAR THE FIRST TIME BECAUSE THAT'S HOW MAZDA BUILDS THE SEAT FRAMES! THAT'S TRAGIC.

03/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Summary

MY DASHBOARD IS MELTING. IT PRODUCES A TERRIBLE GLARE WHEN THE SUN IS OUT AND MAKES IT HARD TO SEE OUT OF THE WINDSHIELD.

03/08/2017
Components: STEERING
Incident Date: 02/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

MY DAUGHTER RECENTLY PURCHASED A USED 2010 MAZDA 3. IN THE LAST 3 WEEKS HER POWER STEERING LIGHT ILLUMINATES INTERMITTENTLY AND HER POWER STEERING THEN DOES NOT WORK. THE MAJORITY OF THE TIME THE CAR IS STATIONARY AND SHE HAS NOTICED IF SHE TURNS THE CAR OFF AND RESTARTS IT SEVERAL TIMES HER POWER STEERING STARTS TO WORK AGAIN. THE VEHICLE IS VERY HARD TO CONTROL WHEN THIS HAPPENS WHILE DRIVING AND I AM VERY CONCERNED WITH THIS BECAUSE SHE WEIGHTS 80 LBS. WE HAVE HAD THE VEHICLE AT THE SHOP ON THREE DIFFERENT OCCASIONS TO RESOLVE THE ISSUE BUT WITH IT DOING IT INTERMITTENTLY THE SHOPS CANNOT IDENTIFY THE SPECIFIC CAUSE. TWO DIFFERENT SHOPS BELIEVE IT IS THE POWER STEERING PUMP. I HAVE READ UP ON THIS ISSUE AND AM AWARE OF THE RECALLS BUT 2010'S ARE NOT INCLUDED.

03/06/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

I ENTERED MY CAR FIRST THING IN THE MORNING (AFTER A FAIRLY COLD NIGHT). THE CAR WAS STATIONARY OVERNIGHT SITTING IN MY DRIVEWAY. I LOOKED OVER TO MY LEFT AND ON THE DASHBOARD OF THE PASSENGER SIDE, THERE WAS AN CRACK ABOUT 6-7 INCHES LONG ON TOP OF WHERE THE AIRBAG SITS. IN THE LIGHT, IT APPEARS THAT THE CRACK WILL SPREAD TO THE LEFT AND GROW SUBSTANTIALLY IN LENGTH/WIDTH. I AM VERY CONCERNED THAT THIS COULD POTENTIALLY BECOME AN INHIBITOR TO MAKING THE PASSENGER FUNCTION PROPERLY.

02/27/2017
Components: SEATS
Incident Date: 02/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE MAKING A RIGHT AT LOW SPEEDS, THE FRONT DRIVER SIDE SEAT SEPARATED FROM THE BASE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THERE WERE NO INJURIES SUSTAINED DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V082000 (SEATS). THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

02/15/2017
Components: POWER TRAIN,ENGINE
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE VEHICLE JERKED FORWARD AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. AS A RESULT, THE DRIVER SUSTAINED WHIPLASH THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/28/2016
Crash: No
Fire: No
Summary

THE DASHBOARD HAS STICKY AREA THAT CANNOT BE CLEANED. GLARE FROM THE SUN OR LIGHTS MAKES IT VERY HARD TO SEE. IT'S LIKE LIGHT SHINNING OFF OF GLASS.

01/30/2017
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

STEERING WHEEL, AT ANY SPEED, MOVES SLIGHTLY FROM SIDE TO SIDE CAUSING IT TO BE CROOKED. ALIGNMENTS AND BALANCING HAS NOT SOLVED THE PROBLEM. THE WHEEL IS LOOSE IN STEERING AND INCREASINGLY SCARY SINCE IT IS SLIGHTLY CROOKED AND CAN BE VERY HARD TO KEEP THE CAR FROM OVER STEERING EVEN WHEN DRIVING STRAIGHT ON A PERFECTLY PAVED ROAD. I'M AFRAID THE STEERING PUMP IS CORRODING. PLEASE INVESTIGATE AS NEWER MODELS AND MAZDA IN JAPAN HAD A MAJOR RECALL FOR THIS VERY ISSUE. PLEASE DO A US RECALL AS IT'S DEFINITELY A SAFETY ISSUE AND VERY UNPREDICTABLE ESPECIALLY ON CURVY OR BUMPY ROADS. *TR

01/05/2017
Components: SERVICE BRAKES
Incident Date: 01/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

ABS FAILURE, LIGHT CAME ON IN EARLY 2015. PROBLEMS W/GARDEN CITY MAZDA DEALER & SERVICE W/SHOTTY BUSINESS PRACTICES, SO NEVER WENT BACK TO ANY MAZDA DEALER FOR SERVICE. DID ALL THE REQUIRED SERVICE SINCE PURCHASED NEW IN 2010 UNTIL NOW. HAVE BEEN IN CONTACT W/MAZDA JAPAN, USA, & STEVENSON MAZDA IN JACKSONVILLE, NC WHERE MY DAUGHTER DRIVES SAID MAZDA EVERYDAY W/HER SONS, 4 MONTHS & 2.5 YEARS OLD. THE ABS SYSTEM LIGHT INDICATES A FAULTY SYSTEM & THIS VEHICLE HAS BEEN DETERMINED TO HAVE THE FAULTY PART. MAZDA JAPAN/USA SAID THEY WOULD PAY 50% OF PART COST & STEVENSON MAZDA IN JACKSONVILLE, NC WOULD PAY 50% TOTAL COST=$600 OF $1200. FAMILY TIRE & AUTO SERVICE, WHO ALERTED US OF PROBLEM ON 12/28/2015 (OUTSIDE OF WARRANTY) WOULD REPAIR FOR $800. SINCE THIS IS A SAFETY HAZARD , DISABLES ABS SYSTEM, IT SHOULD HAVE BEEN A RECALL NOT A TBS & ALL CONSUMERS WOULD HAVE BEEN NOTIFIED!!! HAVE ALL PAPERWORK FROM ALL ON THIS HAZARD & KNOW THERE ARE MANY OF THESE VEHICLES ON OUR NATION'S ROADS W/SAME HAZARD. NEED YOUR IMMEDIATE ATTENTION & HELP TO RESOLVE THIS MATTER SO WE CONSUMERS ARE PROTECTED FROM THE AUTO INDUSTRY. YOURS, [XXX] PS: TOO MANY FILES TO UPLOAD BUT CAN SEND OR FAX? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/04/2017
Components: STRUCTURE
Incident Date: 10/16/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H56A1******
Summary

I RECEIVED A SAFETY RECALL REGARDING LIFT GATE DAMPERS BACK IN OCTOBER 2016. I CALLED TO CHECK ON IT AND GUNTHER MAZDA SERVICE DEPT DID NOT HAVE THE PART AVAILABLE. WENT FOR AN UNRELATED PROBLEM IN DECEMBER TO HAVE IT DIAGNOSED AND I FIGURED SINCE I WAS GOING TO BE WITHOUT A CAR FOR A DAY OR TWO, I MIGHT AS WELL TAKE CARE OF THE RECALL. THEY STILL DID NOT HAVE THE PART, THEY TOLD ME TO CALL BACK IN FEBRUARY. I AM NOT SURE HOW LONG AFTER A RECALL IS A MANUFATURER SUPPOSED TO PROVIDE WITH A SOLUTION, BUT 4 MONTHS SEEMS LONG. I HAVE NOT HAVE A PROBLEM WITH THE GATE, BUT I DON'T WANT TO WAIT UNTIL I HAVE IT OR IGNORE THE RECALL EITHER.

01/04/2017
Components: POWER TRAIN
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H56A1******
Summary

CLUTCH NEEDS REPLACEMENT AS PER MAZDA SERVICE DEPARTMENT. CAR IS 6 YEARS OLD AND HAS 53000 APROX. I HAVE READ BLOGS ABOUT THIS BEING A COMMON PROBLEM FOR CERTAIN MAZDAS BETWEEN 2009 -2012.

12/31/2016
Components: VISIBILITY/WIPER
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

THE DASHBOARD IS MELTED AND STICKY AND THAT MAKES IT BRIGHT WITH THE SUN AND REFLECTED IN THE GLASS INTERNALLY AND MAKES DAY DRIVING VERY DIFFICULT.

12/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

MY MAZDA 3 WILL NOT START. I TOOK MY VEHICLE TO A MAZDA DEALERSHIP AND THEY GAVE A ME A DESCRIPTION OF MY ISSUE AND RESOLUTION (MY ISSUE: BATTERY CABLE SHORTED AND SPLIT IN HALF DUE TO A DEFAULT WIRE HARNESS). I GOOGLED THE PART NUMBER AND I NOTICED A RECALL ON MY CAR RELATED TO THE SAME EXACT PART. RECALL # 09V12600 MAZDA IS NOW TELLING ME MY ISSUE IS NOT COVERED UNDER THE RECALL BECAUSE MY VIN DOES NOT SHOW IT HAS BEEN RECALLED. MY CONFUSION IS AS FOLLOWS; THE ISSUE IS THE SAME, THE RESOLUTION IS THE SAME, THE PART NUMBER IS THE SAME, THE VEHICLE IS THE SAME (MODEL AND YEAR). I REALLY NEED YOUR HELP IN RESOLVING MY ISSUE. MAZDA IS CHARGING $1400 FOR THE FIX, I AM LOOKING ANY HELP FROM NHTSA PLEASE, TO HELP RESOLVE MY ISSUE AND HAVE MY ISSUE BE COVERED UNDER A RECALL. THE RECALL STATES POTENTIAL IMPACT OF 25,400 VEHICLES (LEAVING THE DOOR OPEN FOR MORE OR LESS VEHICLES). I AM LUCKY THE SHORT DID NOT CAUSE A FIRE, I NEED YOUR HELP TO ENSURE THE ISSUE DOES NOT OCCUR AGAIN. LOOKING FOR ANY GOOD FAITH THANK YOU VERY MUCH FOR YOU HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/14/2016
Components: SEATS
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

THE BRACKET WHICH HOLDS THE DRIVERS SEAT TO THE FRAME IS BROKEN. SEAT ROCKS BACK AND FORTH DURING DRIVING. THIS IS A VERY DANGEROUS FLAW IN MANUFACTURING AND IF I'M IN AN ACCIDENT MY SEAT WILL END UP IN THE BACK SEAT MAKING MY SEAT BELT USELESS. I SEE MANY COMPLAINTS ABOUT THIS DEFECT. PLEASE MAKE THIS A RECALL FOR MAZDA. A VERY EXPENSIVE FIX OTHERWISE. *TR

12/06/2016
Components: SEATS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

WHILE DRIVING AT ROUGHLY 40 MPH, I HEARD A "POP" FROM THE DRIVER SEAT AREA. THE SEAT STARTED ROCKING SIGNIFICANTLY WHEN THE CAR CHANGED SPEED. THIS WAS DISTRACTING AND AFFECTED MY ABILITY TO STEER, A SAFETY CONCERN. THE PROBLEM WAS A "FRONT SEAT ADJUSTER UNIT" WHICH THE DEALER REPLACED AT A COST OF ROUGHLY $900.00. *TR

11/21/2016
Components: STEERING
Incident Date: 11/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SG1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE COLLIDED INTO A STREET SIGN AND FRACTURED THE PASSENGER SIDE MIRROR. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,310.

11/20/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H6XA1******
Summary

TIRE DEFLATED IN SECONDS WHILE DRIVING. REPLACING A CORRODED VALVE STEM AND TPMS. THIS SHOULD BE A SAFETY RECALL AFTER READING HUNDREDS OF COMPLAINTS WITH THE SAME ISSUE ON CARS THAT ARE ONLY A FEW YEARS OLD. THIS IS A MAJOR SAFETY ISSUE!!

11/05/2016
Components: SEATS
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING, DECELERATING OR STATIONARY.

10/04/2016
Components: POWER TRAIN
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING APPROXIMATELY 70 MPH, THE SERVICE TRANSMISSION INDICATOR ILLUMINATED AND THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRACTION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

09/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

TAKATA RECALL ---STICKY DASHBOARD WHICH IS MELTING AND WHEN DRIVING THE REFLECTION FROM THE GLARE OF THE STICKY DASHBOARD ON THE WINDSHIELD MAKES IT HARD TO SEE WHEN DRIVING, A LOT OF TIMES I CANT SEE DEPENDING ON HOW THE SUN IS SHINING I HAVE TO SLOW DOWN OR HIT MY BRAKES..VERY SCARY... JUST WANT THIS DOCUMENTED IN CASE AN ACCIDENT HAPPENS

09/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

I HAVE TWO REMOTES FOR THE CAR. THEY BOTH WORK JUST FINE UNTIL LAST WEEK. ONE KEY WOULDN'T START THE CAR THE SECURITY LOCK SYMBOL SHOW UP. THE DASHBOARD LIGHT UP THE RADIO TURN ON THE AIR CONDITIONER AS WELL. BUT IT WOULD NOT START THE CAR. I WOULD HAVE INSERT THE OTHER KEY TO TURN ON THE CAR. THEN A FEW DAYS LATER THE OTHER KEY WOULDN'T WORK. IT'S DOES THE AS THE OTHER KEY. I HAVE TO CARRY BOTH SETS JUST IN CASE ONE WOULD WORK.

09/21/2016
Components: STEERING
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 40-45 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE BECAME DIFFICULT TO OPERATE SAFELY. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING PUMP WAS REPLACED AT 98,000 MILES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

09/19/2016
Components: STEERING
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S60A1******
Summary

MY POWER STEERING SUDDENLY GAVE OUT WHILE DRIVING ON A CITY STREET. IT IS NO LONGER WORKING. I WAS TOLD BY A MECHANIC THAT THE POWER STEERING HYDRAULIC PUMP NEEDED TO BE REPLACED. IT WAS REPLACED BUT THE POWER STEERING IS STILL NOT FUNCTIONING. IT'S EXACTLY THE SAME. THERE WAS AND IS NO LIGHT LIT UP ON MY DASHBOARD INDICATING A POWER STEERING FAILURE; YET THE POWER STEERING IS NOT WORKING AT ALL. THE CAR MUST BE STEERED WITH MANUAL FORCE/MUSCLE, ESPECIALLY WHEN DRIVING SLOWLY OR WHEN STOPPED.

09/13/2016
Components: SEATS
Incident Date: 08/26/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE FRONT DRIVER'S SIDE SEAT TILTED FORWARD INDEPENDENTLY AND THEN DETACHED FROM THE TRACK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNAVAILABLE.

09/12/2016
Components: STRUCTURE
Incident Date: 01/20/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

MY DASHBOARD IS MELTING AND CAUSING A DANGEROUS GLARE DURING DAY TIME DRIVING. 60% OF THE TOP DASH IS MELTING AND DOES NOT DRY OR GO BACK TO NORMAL. ALWAYS STICKY AND DANGEROUS DURING SUNNY DAYS DUE TO GLARE REFLECTING OFF MELTED SURFACE.

09/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S53A1******
Summary

DASHBOARD MELTING. THE DASHBOARD HAS MELTED. IT CAUSES A SEVERE GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO DRIVE AT TIME. HAVE HAD TO COVER UP WHEN THIS OCCURS.

09/08/2016
Components: SEATS
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S53A1******
Summary

THE WELDS ON THE FRONT SEAT ATTACHMENTS HAVE SNAPPED OFF.

09/07/2016
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

MY DRIVERS SIDE SEAT BRACKET HAS BROKEN CAUSING THE SEAT TO ROCK SLIGHTLY. ALSO, THE DASHBOARD APPEARS TO BE MELTING WITH A SHINY STICKY SPOT.

08/30/2016
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S58A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING VARIOUS SPEEDS, THE RADIO ACTIVATED INDEPENDENTLY. THE RADIO TURNED ON AND OFF WHEN THE BRAKE PEDAL WAS DEPRESSED. IN ADDITION, THE WINDOWS FAILED TO WORK INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

08/30/2016
Components: SEATS
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H55A1******
Summary

COPIED FROM AN EXISTING COMPLAINT BECAUSE I HAD THE EXACT SAME PROBLEM: THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. THE FAILURE OCCURRED WITH A POPPING NOISE AS I PREPARED TO PULL AWAY FROM A PARKING SPOT.

08/21/2016
Components: WHEELS
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

TWICE NOW, WHEN I WAS ALERTED VIA MY TPMS THAT I HAD LOW TIRE PRESSURE IN ONE OF MY TIRES, I STOPPED AT A SERVICE STATION TO ADD AIR TO MY LOW PRESSURE TIRE. AS I APPLIED THE AIR HOSE TO THE VALVE STEM, THE VALVE STEM (AND THE ATTACHED TPMS SENSOR, DISAPPEARED INTO THE WHEEL AND TIRE AND THE TIRE WENT IMMEDIATELY FLAT. . I BELIEVE THIS TO BE THE RESULT OF FAULTY DESIGN OF THE TPMS ASSEMBLY. THE MATERIALS USED IN THE COLLAR AND NUT THAT SECURE THE TPMS ASSEMBLY TO THE WHEEL IS NOT APPROPRIATE FOR THE ENVIRONMENT (EXPOSED TO ROAD SALT, DIRT, GRIME, BRAKE DUST, ETC.) IN WHICH THE TPMS ASSEMBLY MUST FUNCTION. THE COLLAR AND NUT CORRODE AND EVENTUALLY FAIL DUE TO THAT EXPOSURE. FORTUNATELY FOR ME, I WAS STOPPED AT THE TIME OF THOSE FAILURES; HAD I BEEN TRAVELING AT HIGHWAY SPEEDS THE COMPLETE FAILURE (NO AIR PRESSURE REMAINING IN TIRE) COULD HAVE BEEN CATASTROPHIC. THE FIRST ASSEMBLY FAILED AT APPROXIMATELY 36,500 MILES AND THIS MOST RECENT ONE FAILED AT 61,800 MILES. BOTH TPMS ASSEMBLIES WERE OEM PARTS AND WERE INSTALLED ON THE VEHICLE WHEN WE BOUGHT THE CAR NEW FROM MAZDA. I HAVE SEEN MANY REPORTS ONLINE DESCRIBING SIMILAR FAILURES. TO THE BEST OF MY KNOWLEDGE, MAZDA HAS NOT YET RECOGNIZED OR ACKNOWLEDGED THIS AS A PROBLEM WITH THE DESIGN AND FAILURE OF THEIR TPMS ASSEMBLIES. I WOULD LIKE THEM TO ACKNOWLEDGE THE PROBLEM AND TAKE ACTION TO ADDRESS THEIR FAULTY DESIGN, BEFORE SOMEONE GETS HURT OR DIES FROM AN ACCIDENT RESULTING FROM ANOTHER TPMS ASSEMBLY FAILURE.

08/07/2016
Components: SEATS
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

THE SWING ARM THAT ATTACHES THE DRIVER'S SEAT TO THE LEFT-SIDE SEAT RUNNER UNEXPECTEDLY DETACHED. CLOSE INSPECTION REVEALED THAT THIS WAS CAUSED BY A WELD FAILURE / METAL FATIGUE AT THE POINT WHERE THE ARM WAS WELDED TO THE ROD THAT RUNS BELOW THE CUSHION. THE SEAT IS NOW UNSTABLE AND ROCKS IN AN ALARMING WAY, BOTH WHEN ACCELERATING AND DECELERATING. THE FAILURE OCCURRED WITH A POPPING NOISE AS I PREPARED TO PULL AWAY FROM A PARKING SPOT. I PURCHASED THE CAR NEW AND HAVE TREATED IT GENTLY. I AM A SKINNY GUY AND HAVE AT NO TIME BEEN ROUGH ON THE SEAT. I AM SURPRISED THAT THERE IS NO RECALL ON THIS FAILURE AS IT IS CLEARLY A SAFETY ISSUE.

08/06/2016
Components: SEATS
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

FRAME BRACKET BROKE WHILE DRIVING IN TOWN ON THE FRONT DRIVER SEAT CAUSING THE SEAT TO ROCK COMPLETELY BACK

08/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

DASHBOARD SEPARATING DIRECTLY OVER THE MILEAGE/STEREO/GPS INSTRUMENT PANEL IS SEPARATING/COMING UNGLUED FROM THE TOP OF THE INSTRUMENT PANEL. THE AREA SEPARATED/UNGLUED IS APPROX. 5-6" LONG. IT IS PUFFY IN THE CENTER DIRECTLY ABOVE.

07/27/2016
Components: STEERING
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H54A1******
Summary

THE CAR HAS 43000 POWER STEERING WENT OUT AS I WAS DRIVING CAUSING A PROBLEM VEHICLE

07/13/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGA11******
Summary

TRANSMISSION INDICATOR LIGHT CAME ON WHILE DRIVING, WHICH CAUSED THE CAR TO NOT SHIFT BEYOND 3 GEAR. AFTER DIAGNOSIS, IT WAS DETERMINED THAT A NEW SOLENOID WAS NEEDED. AFTER THAT, IT WAS THEN DETERMINED THAT A NEW TRANSMISSION CONTROL MODULE WAS NEEDED. THE FIRST ONE FROM THE MANUFACTURER WAS DEFECTIVE AND A SECOND WAS NEEDED.

07/07/2016
Components: WHEELS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

AT 78,000 MILES ONE OF MY VALVE STEMS FAILED WHILE DRIVING AT 65 MPH. WHEN I INSPECTED THE OTHER THREE WHEELS, BASED ON A RECOMMENDATION FROM SHOP, I FOUND ANOTHER STEM WITH ABOUT 2/3 OF THE NUT MISSING ALONG THE ENTIRE LENGTH OF THE STEM SHAFT. SEE PICTURES. IF THE FRONT WHEEL STEM HAD FAILED RATHER THAN THE BACK WHEEL STEM I COULD HAVE HAD SERIOUS CONTROL ISSUES.

07/07/2016
Components: SEATS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H66A1******
Summary

PART OF THE METAL MOUNTING THAT HOLDS THE DRIVER'S SEAT FRONT LEFT SIDE IN PLACE BROKE, AND NOW THE SEAT ROCKS. THIS HAPPENED WHILE THE VEHICLE WAS STATIONARY. THE SEAT IS NOW SECURED AT THREE POINTS RATHER THAN 4, AND I'M CONCERNED ABOUT THE STRENGTH OF THE OTHER FRONT MOUNTING POINT. SEEMS LIKE A SIGNIFICANT SAFETY COMPLAINT, AND A QUICK CHECK ONLINE INDICATES THAT THIS IS A WIDESPREAD, KNOWN ISSUE WITH THE 2010 MAZDA 3.

06/28/2016
Components: TIRES
Incident Date: 06/07/2016
Crash: No
Fire: No
Summary

WHILE SERVICING A CUSTOMER'S VEHICLE WE INFLATED THEIR TIRES. WHEN THE AIR CHUCK CLAMPED ON THE VALVE STEM, IT BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE, IMMOBILIZING THE VEHICLE.

06/28/2016
Components: TIRES
Incident Date: 06/07/2016
Crash: No
Fire: No
Summary

WHILE SERVICING A CUSTOMER'S VEHICLE WE INFLATED THEIR TIRES. WHEN THE AIR CHUCK CLAMPED ON THE VALVE STEM, IT BROKE CAUSING ALL AIR TO ESCAPE FROM THE TIRE, IMMOBILIZING THE VEHICLE.

06/25/2016
Components: WHEELS
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

VALVE STEMS ON TIRES BLOW OUT WITH VERY LITTLE WARNING. IT HAS HAPPENED THREE TIMES ON MY VEHICLE, TWICE AT HIGHWAY SPEEDS WITH MY SMALL CHILD IN THE BACKSEAT. THE SENSOR FOR LOW TIRE PRESSURE GOES ON AND WITHIN A MINUTE THE TIRE IS COMPLETELY RUINED. AND THE MOST RECENT INCIDENT WAS WITH A TIRE ONLY SIX MONTHS OLD AND LESS THAN 10000 MILES. THERE IS NOT ENOUGH TIME TO EVEN PULL OVER. THIS IS VERY UNSAFE AND SCARY.

06/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND WAS TOWED TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND INSPECTED THE VEHICLE. THE TECHNICIAN DIAGNOSED THAT THE MAIN FUSE HAD SHORT CIRCUITED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V126000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000.

06/07/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

THE RADIO VOLUME CONTROL CAN NOT TURN OFF. IF CLICK THE VOLUME KNOB TO TURN OFF, THE VOLUME BECOME 10 TIMES LOUDER. WHEN THE RADIO VOLUME IS AT "ON" STATE, ONLY LEFT DOOR BOSE HAS SOUND. WHEN THE RADIO VOLUME IS AT "OFF" STATE, THE SOUND LEVEL IS 10 TIMES LOUDER IN LEFT REAR BOSE SPEAKER. SOME TIMES, WHEN RADIO IS ON, IT COULD AUTOMATICALLY JUMP TO 10 TIMES LOUDER BY ITSELF.

06/02/2016
Components: SEATS
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

DRIVER SEAT FLIPS BACKWARDS - CANNOT DRIVE THE VEHICLE.

05/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2016
Crash: No
Fire: No
Summary

DASHBOARD MELTS IN HOT SUN CAUSING GLARE WHILE DRIVING AND LEAVES STICKY BLACK RESIDUE WHEN TOUCHED. OVER HALF OF MY DASH IS MELTED.

05/18/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/08/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S54A1******
Summary

MY 2010 MAZDA HAS HAD A BUILD UP OF CONDENSATION IN THE DRIVER'S HEADLIGHT FOR SOME TIME AND RECENTLY THE DRIVER'S HEADLIGHT WENT OUT. I WAS ADVISED BY THE DEALERSHIP THAT I WOULD NEED TO REPLACE THE ENTIRE HEADLAMP WHICH REQUIRES REMOVAL OF THE BUMPER. I WOULD BE LOOKING AT CLOSE TO $1000+ TO COMPLETE THE REPAIR. I DECLINED THE REPAIR AS I WANTED TO DO MORE RESEARCH ON THE SAFETY BULLETINS THAT ARE POSTED FOR THIS SAME EXACT ISSUE. THE DEALERSHIP DECLINED TO REPAIR THE ISSUE BASED ON THE PUBLISHED SAFETY BULLETINS. RECENTLY, CONDENSATION HAS STARTED IN MY PASSENGER SIDE HEADLAMP AND THAT HEADLIGHT IS NOW OUT AS WELL. IT SHOULD BE NOTED I LIVE IN THE DRY SOUTHERN CALIFORNIA ENVIRONMENT SO MY CAR IS HARDLY EVER EXPOSED TO WATER FOR CONDENSATION TO EVEN BE BUILDING UP. THIS POSES A REAL DANGER TO DRIVERS AS THE HEADLIGHTS MAY GO OUT (POSSIBLY BOTH) WHILE DRIVING CAUSING VERY UNSAFE DRIVING CONDITIONS BOTH FOR THOSE IN THE VEHICLE BUT FOR OTHER VEHICLES SHARING THE ROAD.

05/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H58A1******
Summary

MY DASH IS MELTING. TOUCH IT AND IMPRINTS ARE MADE. IT BE LIKE THIS FOR 3 YEARS BUT GETTING WORSE

05/06/2016
Components: SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

THE DRIVER'S SEAT FRAME BREAKS RESULTING IN THE DRIVER OF THE VEHICLE TO ROCK BACKWARDS WITH THE SEAT WHEN THE VEHICLE IS IN FORWARD MOTION. THE CAR BECOMES UNCONTROLLABLE WHEN THE SEAT ROCKS BACK CAUSING THE DRIVER TO HOLD THEMSELVES UPRIGHT TRYING TO DRIVE THE VEHICLE. THE SEAT EXHIBITS CHARACTERISTICS THAT CAN ONLY BE CALLED UNSAFE. THIS DEFECT WILL ULTIMATELY RESULT IN A SERIOUS ACCIDENT WITH INJURY OR DEATH. THE VEHICLE WAS PARKED WHEN THIS WAS FIRST NOTICED. THE DEFECT WITH THE SEAT FRAME ALSO RENDERS THE SEAT BELT USELESS AND IS SAFETY HAZARD COMPOUNDED BY THE SEAT FRAME BREAKING LOOSE. THIS DEFECT APPEARS TO HAPPEN ONLY ON THE 2010 MAZDA 3 MODEL AND THERE ARE MANY ADDITIONAL COMPLAINTS, BOTH HERE AND IN PUBLIC FORUMS. MAZDA NEEDS TO RECALL FOR REPLACEMENT OF A SEAT FRAME THAT IS BUILT SO AS NOT TO BREAK IN NORMAL USE. WHY THIS HAS NOT HAPPENED IS NEGLIGENT. MY LOCAL MAZDA DEALER GAVE ME AN ESTIMATE OF $980.00 TO REPAIR THE SEAT FRAME. THE MANAGER WAS NOT WILLING TO NEGOTIATE THE COST OF THE REPAIR NOR WILLING TO DISCUSS FURTHER.

05/02/2016
Components: WHEELS
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

2010 MADZA3 LESS THAN 40,000 MILES. WENT TO HAVE SNOW TIRES REMOVED AFTER WINTER SEASON. ALL FOUR TPMS VALVES CORRODED AND BROKEN INTO PIECES. TIRE DEALER WOULD NOT RELEASE CAR WITH VALVES IN THIS CONDITION. HAVE TEMPORARILY REPLACED WITH REGULAR, NON-MONITORING VALVES. SIX YEAR OLD VEHICLE WITH THIS FEW MILES SHOULD NOT BE HAVING THIS ISSUE. NO RECALL ISSUED, BUT OBVIOUSLY COMMON ISSUE WITH THIS MODEL. WHY HASN'T RECALL BEEN ISSUED. COULD BE CATASTROPHIC ON HIGHWAY.

04/22/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

DRIVER'S SIDE WINDOW HAS FALLEN OFF TRACK AND DOES NOT CLOSE AS IT SHOULD. FURTHER, WHEN YOU REMOVE YOUR FINGER FROM THE AUTOMATIC "UP" BUTTON, THE WINDOW WILL AUTOMATICALLY ROLL DOWN AFTER RELEASING THE BUTTON (AS IF IT HAS A LIFE OF IT'S OWN). THIS IS A WINDOW MOTOR OR ELECTRICAL PROBLEM. THIS CAN HAPPEN WHEN THE VEHICLE IS MOVING OR WHEN IT IS STATIONARY ... CITY OR HIGHWAY.

04/19/2016
Components: SEATS
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

THE DRIVER SEAT OF MY CAR UNEXPECTEDLY DETACHED FROM SEAT MOUNT DURING NORMAL USE, THE DRIVER SEAT FELL BACKWARD ON TO THE BACK SEAT, LEAVING MY CAR NON-FUNCTIONAL. FOR SAFETY REASONS, I HAD MY CAR TOWED TO THE DEALERSHIP, A DISTANCE OF APPROXIMATELY 25 MILES. I WAS PLEASED THAT THE SERVICE REP MADE AN EFFORT TO CHECK TO SEE IF THERE WERE OTHER SIMILAR REPAIRS REPORTED. HE TOLD ME THAT THERE WERE NONE FOUND. HOWEVER, LATER I FOUND OUT THAT THERE WERE FORTY-NINE OTHER CONSUMER COMPLAINTS MADE TO YOUR OFFICE, NHTSA, REGARDING THE DRIVER SEAT IN THIS SAME MAKE, MODEL AND YEAR MAZDA. I HOPE THAT THE OFFICE OF DEFECTS INVESTIGATION (ODI) CONSIDERS OPENING AN INVESTIGATION TO REMEDY THE DEFECT IN THIS GROUP OF VEHICLE, AND, THE UNREASONABLE SAFETY RISK IT HAS ON PUBLIC SAFETY.

03/22/2016
Components: ENGINE
Incident Date: 03/22/2016
Crash: No
Fire: No
Summary

MY CAR HAS HAD RATTLING NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE HOOD FOR A FEW MONTHS NOW AND TOOK IT TO A MECHANIC AND THEY SAID IT IS COMMON FOR THIS MODEL TO HAVE A MOTOR MOUNT ISSUE.. BUT NOT TO FIX IT YET BECAUSE IT IS JUST NOW STARTING AND IT WILL BE FINE FOR A 6 MONTHS OR SO?!?!? SERIOUSLY ...

03/21/2016
Components: SEATS
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

DRIVERS SEAT BROKE LOOSE. WAS AT A STOP LIGHT. WHEN I STARTED MY LEFT TURN THE SEAT SUDDENLY ROCKED BACK AND THEN SLAMMED FORWARD. I ALMOST LOST CONTROL AS MY FOOT HAD COME OFF THE GAS PEDAL DURING THE ROCK BACK AND THEN STEPPED BACK ON IT AS I WAS THROWN FORWARD FORWARD. THE CAR HAS ALWAYS HAD A CLICKING NOISE COMING FROM THE DRIVERS SIDE SEAT.

03/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 4 MPH, THE CONTACT HEARD A NOISE INSIDE THE VEHICLE. THE TIRE PRESSURE LIGHT WAS ILLUMINATED; HOWEVER, IT FUNCTIONED AS DESIGNED AND WAS NOT RELATED TO THE FAILURE. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE SUN ROOF FAILED TO CLOSE, THE VEHICLE VIBRATED AND VEERED TO THE RIGHT NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE INTERNAL SOFTWARE MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/27/16*LJ *TR

03/15/2016
Components: EXTERIOR LIGHTING
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

MY DRIVER SIDEHEADLIGHT IS OUT AGAIN. I WENT TO THE DEALER LAST MONTH WITH NO HEADLIGHT AND CONDENSATION INSIDE THE HEADLIGHT HOUSING. PAID $750 FOR THEM TO REPLACE THE UNIT. ITS BARELY A MONTH LATER AND THE SAME LIGHT IS OUT AGAIN AFTER IT RAINED TWO DAYS BEFORE. ITS AGAIN FULL OF CONDENSATION. THE HEADLIGHT HOUSING IS FAULTY AS IT ALLOWS WATER TO COME INSIDE AND SHORT OUT HID BULBS AND UNIT.

03/09/2016
Components: STEERING
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H67A1******
Summary

STEERING WHEEL LOCKS UP WHILE DRIVING. CANNOT MANEUVER. THIS HAPPENS RANDOMLY.

03/05/2016
Components: STEERING,WHEELS,SEATS
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

STEERING WHEEL LOCKING UP WHILE DRIVING, UNABLE TO TURN THE CAR

02/26/2016
Components: WHEELS
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

[I BOUGHT MY CAR USED, AND IT CAME WITH THE TPMS LIGHT ON. I WAS TOLD IT WAS BECAUSE THE PASSENGER REAR SENSOR WASN'T TRANSMITTING. I CHECK MY TIRE PRESSURE OFTEN, AND IGNORE THE TPMS LIGHT BECAUSE THOSE SENSORS ARE EXPENSIVE! MORE ON THIS LATER.] AS I WAS ACCELERATING FROM A STOP LIGHT A FEW WEEKS AGO, I REALIZED I WAS GETTING A FLAT TIRE ON THE DRIVER FRONT. I PULLED OVER AND, AS I WAS TAKING THE LUG NUTS OFF, NOTICED THE VALVE STEM HAD DISAPPEARED. AFTER I GOT TO THE TIRE SHOP AND THEY WERE INSPECTING THE TIRE, THE TECH INFORMED ME THE FLAT WAS BECAUSE THE ENTIRE VALVE HAD FALLEN OUT OF THE TIRE! THEY ALSO INFORMED ME THE PASSENGER REAR TIRE DID NOT HAVE A FAULTY SENSOR; THE VALVE HAD BEEN REPLACED (BY THE PREVIOUS OWNER) WITH A NON-SENSOR VALVE. I FOUND IT STRANGE THAT NOW TWO TIRE VALVES HAD BEEN REPLACED ON MY CAR. WHEN I RESEARCHED THIS ONLINE, I DISCOVERED MY MODEL YEAR HAS SEVERAL COMPLAINTS OF THE VALVES BREAKING OR FALLING OUT! AND NOW MY DRIVER REAR TIRE IS LOSING AIR, SO I SUSPECT THAT VALVE NEEDS REPLACED, AS WELL. I CONTACTED MAZDA AND WAS SURPRISED TO FIND THEIR EMAIL RESPONSE INCLUDED NO MENTION AT ALL OF THE TIRE VALVES - THE ENTIRE POINT OF MY CONTACTING THEM. I FOUND OTHER OWNERS ONLINE STATING MAZDA IS AWARE OF THIS PROBLEM, BUT REFUSES TO ISSUE A RECALL. AT THIS POINT, I HAVE ONE REPLACED VALVE WITHOUT A SENSOR (COURTESY OF THE PREVIOUS OWNER), THE $80 VALVE I JUST REPLACED (WITH A SENSOR), ONE VALVE I SUSPECT IS LEAKING AND NEEDS REPLACEDN, AND ONE VALVE THAT MAY FAIL AT ANY TIME LIKE THE ONE A FEW WEEKS AGO. MAZDA NEEDS TO ADDRESS THIS AND RECTIFY IT. THEY'RE LUCKY THAT VALVE FAILED BEFORE MY ROAD TRIP ON THE 9TH, WHEN I WOULD HAVE BEEN GOING 70 MPH ON THE HIGHWAY! AND I DON'T APPRECIATE HAVING TO SPEND $320 TO CORRECT MAZDA'S MISTAKES.

02/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JM18BL1SF4A******
Summary

THE DASH BOARD IS MELTING FROM HEAT.

02/19/2016
Components: SEATS
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

I WAS DRIVING WITH FRIENDS IN THE CAR ON THE HIGHWAY TO GET SOME DINNER. 70 IS OUR SPEED LIMIT. ALL OF SUDDEN I HEARD A SNAP UNDER ME AND MY BODY SHIFTED. I SIT PRETTY UP RIGHT SO I FELT MOVING BACK AT LEAST TWO INCHES AND MY HAND SHIFT POSITION AS WELL WHICH ALMOST CAUSE A ACCIDENT. I CALL THE DEALER TODAY, "YOU'RE NOT UNDER WARRANTY, SORRY" REALLY? I ALMOST DIE IN A CAR YOU GUYS SELL ME AND I GET A SORRY? IT WAS EITHER GET IT FIX OR PLAY WHEN THE OTHER SIDE OF THE SEAT BRACKET IS GOING TO SNAP.

02/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

I PURCHASED THE VEHICLE EALRY 2010. AROUND 2013 MY DASHBOARD STARTED TO SHINE A BIT IN A SMALL SECTION BY THE DRIVER SIDE. I TOUCHED IT AND THE MATERIAL OF THE DASHBOARD WAS STICKY. NOW, 2016, THE WHOLE DASHBOARD IS STICKY AND SHINEY DUE TO WHAT I FOUND OUT WAS A MELTING DASHBOARD. THIS IS CAUSING A HORRIBLE REFLECTION ON MY WINDOW WHEN DRIVING, ESPECIALLY WHEN THE SUN HITS. EVEN AT NIGHT I HAVE TROUBLE SEEING PROPERLY. MY VISIBILITY DRIVING IS BEING AFFECTED AND IT IS NOT SAFE. ON TOP OF THAT, EVERYTHING STICKS TO MY DASHBOARD AND ENDS UP WITH BLACK GUNK ON IT. THE PICTURES I'VE ATTACHED DO NOT DO IT JUSTICE, IT'S WORSE THAN WHAT IT LOOKS IN THE PICTURES.

02/10/2016
Components: STRUCTURE
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT NOTICED THAT THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

02/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

THE INSIDE PANEL OF THE DRIVER, WITH HEAT GETS STICKY AND PREVENT THE DISPLAY BRIGHTER THAN THE SUN

02/08/2016
Components: TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 08/30/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE TRACTION CONTROL AND THE ANTI LOCK BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT DISCONNECTED AND RECONNECTED THE BATTERY CABLE BUT THE LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

02/05/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V126000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

02/05/2016
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 05/17/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

THE DASHBOARD IS MELTING. IT IS WORSE ON THE DRIVER'S SIDE AND CONTINUES ACROSS THE WHOLE DASHBOARD. IT IS CAUSING A NOXIOUS FUMES AND A GLARE THAT AT TIMES GOES ACROSS THE LOWER PART OF THE WINDSHIELD. THE GLARE IS WORSE IN THE MORNING AS THE SUN RISES AND ON SUNNY DAYS. THE GLARE CHANGES AS YOU DRIVE AND MAKES THE ROAD APPEAR AS IF SOMETHING IS IN FRONT OF YOU ON THE ROAD. THE GLARE CAN BE FROM 5 INCHES DIRECTLY IN YOUR LINE OF SIGHT TO GOING ACROSS AT LEAST 2/3 OF YOUR VIEWING LINE THROUGH THE WINDSHIELD-CAUSING IT TO LOOK AS IF SOMEONE HAS THROWN SLICK OIL OR A SILVER SHEET OF METAL IN THE ROAD. HAVE SWERVED QUITE A FEW TIMES (DEPENDING ON THE DIRECTION I AM DRIVING), CAN'T SEE WHEN PEOPLE STEP OFF OF A CURB, AS THE GLARE COMES IN THE SOON AND CAN BE THERE FROM THE START OF YOUR DRIVE OR APPEAR OUT OF THE BLUE AS YOU CHANGE DIRECTIONS OR PARK. YOU CAN'T HELP TO RESPOND TO THE GLARE WHEN IT APPEARS-ESPECIALLY WHEN ON UNFAMILIAR ROADS. THE SMELL IS OF BURNING PLASTIC. I LIVE IN FLORIDA ANY DAY OVER 80 DEGREES IN THE SHADE OR WHEN PARKED DIRECTLY IN THE SUN CAUSES THE DASHBOARD TO EMIT A NOXIOUS SMELL, GET SOFT AND GOOEY. BUGS, INSECT DROPPINGS, DUST, AND LINT GET STUCK IN THE DASHBOARD AND CAUSE GLARE. I DRIVE AT LEAST 3 HOUR/DAY MINIMUM. THE SMELL CAUSES A HEADACHE/SORE THROAT/NAUSEA. I CAN'T PUT A VISOR TO BLOCK THE SUN-IT GETS STUCK IN THE MELTING DASH AND THE VISOR. WHEN YOU REMOVE THE VISOR IT SPLATTERS "GOO/PLASTIC" ONTO THE WINDSHIELD, WHICH CAN ONLY BE REMOVED WITH A RAZOR. RISKING GETTING THE HOT GOO ON YOUR HAND/ARM/FACE. YOU CANNOT WIPE AWAY ANY OF THE MELTING PART AS IT IS REALLY STICKY AND THE DASHBOARD ONLY CONTINUES TO MELT. I SELL REAL ESTATE AND NO LONGER TAKE CUSTOMERS INTO MY CAR NOT ALLOWING ME TO DO BUSINESS THE WAY MOST SALES PEOPLE DO, BECAUSE CLIENTS COMPLAIN OF THE SMELL/FEELING SICK.

02/03/2016
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

TIRE SENSOR MALFUNCTIONS AND PUNCTURES THE TIRE. I HAD ALREADY REPLACED TIRE SENSORS ON ALL THE WHEELS AND IT IS HAPPENING EVERY YEAR. I ONLY HAD 44,000 MILES AND I HAD TO REPLACE ALL THE TIRES AND TIRE SENSORS. I HAD THE CAR PARKED YESTERDAY NIGHT AND ALL THE TIRES HAD GOOD PRESSURE AND DROVE IN THE MORNING OUT THE DRIVEWAY. WITHIN LESS THAN 0.5 DRIVING MY FRONT PASSENGER WHEEL GOT FLAT. AFTER TOWING TO DEALER, I FOUND OUT IT WAS DUE TIRE SENSOR.

02/03/2016
Components: WHEELS
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S54A1******
Summary

TIRE VALVE STEM ON 2010 MAZDA 3 CORRODING AND BRAKING APART. THE FIRST VALVE STEM BROKE OFF WHILE I WAS PUTTING AIR IN MY TIRES. NOW TWO MORE ARE VISIBLY CORRODED AND THE NUT THAT HOLDS THE VALVE STEM TO THE WHEEL ARE BREAKING APART (ONE OF THEM HALF THE NUT FELL OFF).

01/31/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

THE HEADLIGHTS DO NOT WORK AT ALL FOR EITHER LOW OR HIGH BEAMS MAKING THE VEHICLE UNSAFE TO DRIVE ESPECIALLY DURING RAIN OR AT NIGHT. THERE IS NOT ONLY MOISTURE BUT QUITE A BIT OF WATER ACCUMULATED INSIDE BOTH HEADLIGHTS. THIS VEHICLE WAS RECENTLY PURCHASED ON SEPTEMBER 2015 AS A CERTIFIED PRE OWN WHICH COMES WITH FULL LIMITED WARRANTY. I TOOK THE VEHICLE TO THE DEALER TO SERVICE THE ISSUE BUT THEY INDICATED THAT THE REPAIR OR REPLACEMENT WAS NOT COVERED BY THE WARRANTY. THEIR ESTIMATE TO REPAIR IT IS $1,900.00 I STRONGLY BELIEVE THAT IS MORE A MANUFACTURER SAFETY ISSUE THAN A WARRANTY CLAIM. I DID RESEARCH AND THERE ARE NO RECALLS ON THE HEADLIGHTS FOR MY PARTICULAR VEHICLE, BUT THERE ARE SEVERAL COMPLAINS CALLING IT A CONDENSATION ISSUE ON 2010 MAZDA 3S. IT WAS ALSO STRANGE THAT THE DEALER REP COMMENTED THAT THE VEHICLE MAY HAVE BEEN IN A CRASH WHEN THE CARFAX REPORT INDICATED THE OPPOSITE AND WE HAVE THANKFULLY BEEN ACCIDENT FREE SINCE ITS PURCHASE. PLEASE REVIEW AND ADVISE.

01/13/2016
Components: SEATS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

THE DRIVER'S SEAT BREAKS AWAY FROM THE FLOOR OF THE VEHICLE WHEN SITTING IN THE SEAT CAUSING THE DRIVER TO HAVE TO LEAN FORWARD OR ELSE THE SEAT ROCKS WAY BACK CAUSING THE DRIVER TO HOLD THEMSELVES UPRIGHT. DURING A FAST ACCELERATION OR QUICK STOP THE CHAIR EXHIBITS CHARACTERISTICS THAT CAN ONLY BE CALLED UNSAFE AND UNSETTLING TO THE DRIVER. I CAN ONLY IMAGINE HOW THE SEAT WILL HOLD UP IN THE EVENT OF A COLLISION OR ACCIDENT. THE VEHICLE WAS PARKED WHEN THIS WAS FIRST NOTICED.

01/01/2016
Components: VISIBILITY/WIPER
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S52A1******
Summary

DASHBOARD IS MELTED, CAUSING EXTREME GLARE DURING THE DAYTIME. THE GLARE FROM THE MELTED DASHBOARD IS DIFFICULT TO SEE THROUGH AND CAUSES SAFETY AND VISIBILITY ISSUES WHILE DRIVING.

12/29/2015
Components: SEATS
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

I NOTICED THAT MY SEAT WAS ROCKING ON THE LEFT SIDE AND WOULD LIFT UP. WHEN I GOT DOWN ON THE FLOOR BOARD TO SEE WHAT WAS GOING ON I NOTICED THAT ONE OF THE FRONT WELDS WAS COMPLETELY BROKE OFF AND LAYING ON THE FLOOR BOARD. WHILE TAKING MY DAUGHTER TO DAYCARE THIS MORNING, I WENT TO ACCELERATE AND THE OTHER SIDE OF MY SEAT BROKE AND MY ENTIRE SEAT WENT BACK, ALMOST CAUSING ME TO GET INTO AN AUTO ACCIDENT WHEN I LOST CONTROL OF THE CAR. NOT ONLY WAS MY AND MY 3 YR OLD DAUGHTERS SAFETY AT RISK, BUT I NOW HAVE LOST A DAY OF WORK UNTIL THIS CAN BE FIXED. AS IF THIS WAS NOT ENOUGH, I SPOKE WITH MAZDA CORP. (1-800-222-5500) ABOUT 3 WEEKS AGO B/C MY DASHBOARD IS TOTALLY MELTED. THE REPRESENTATIVE WAS VERY NICE AND MAZDA IS GOING TO REPLACE MY DASHBOARD AFTER YEARS OF THE RUN AROUND AT THE DEALERSHIP. THE BIGGER ISSUE: HOW IS IT THAT MAZDA IS INVOLVED IN A CLASS ACTION LAW SUIT FOR THEIR DASH BOARDS MELTING, AND THEY HAVE PLENTY OF COMPLAINTS FILED IN THE NHTSA WEBSITE FOR FAULTY SEAT WELDS, AND THERE IS NO RECALL ON EITHER OF THESE THINGS???????????????? WHY??????????? DO LIVES HAVE TO BE LOST FOR THE GOVERNMENT TO DO A RECALL????

12/20/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

DASHBOARD MELTING. GLARE ON WINSHIELD

12/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

DASHBOARD COVER IS MELTING CAUSING EXTREME GLARE AND INABILITY TO DRIVE SAFELY.

12/03/2015
Components: VISIBILITY/WIPER
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

MELTING DASHBOARD. MINE IS NOT AS SEVERE AS OTHERS HAVE REPORTED. BUT THERE IS A STICKY/GOOEY FEEL TO PART OF MY DASHBOARD.

12/02/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 11/29/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S51A1******
Summary

THE DASHBOARD HAS STARTED TO MELT. THIS HAS RESULTED IN A VERY SHINY STICKY MESS. THE SHEEN CAUSES SEVERE VISION PROBLEMS WHILE OPERATING THE VEHICLE. I HAVE BEEN ALMOST BLINDED AND UNABLE TO SEE THE TRAFFIC AT TIMES.

11/30/2015
Components: WHEELS
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

FOUR NEW TIRES INSTALLED LAST SUMMER. SINCE THEN TWO HAVE FAILED WHILE DRIVING. THE FIRST TIME I THOUGHT MY DAUGHTER HIT SOMETHING WHEN THE RIGHT FRONT TOTALLY FAILED (REPLACED NEW TIRE UNDER 5000 MILES). SHE SAID IT HAPPENED WHILE DRIVING SLOW THRU NEIGHBORHOOD. THEN THE LEFT FRONT FAILED A FEW MONTHS LATER AND SHE HAD IT REPLACED. SHE WAS TOLD THE PROBLEM IS THE TPMS, AND THAT THE RIGHT REAR WILL PROBABLY FAIL TOO.

11/30/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 11/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

THE DASHBOARD IS MELTING CAUSING A GLARE IN THE WINDSHIELD. BLOCKING MY VIEW WHILE DRIVING.

11/23/2015
Components: VISIBILITY/WIPER
Incident Date: 04/06/2015
Crash: No
Fire: No
Summary

MELTING DASHBOARD AND WINDSHIELD GLARE

11/22/2015
Components: SEATS
Incident Date: 11/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

SEAT WELDS BROKE WHILE DRIVING. DRIVER SEAT IS NOW NO LONGER ATTACHED TO THE CAR.

11/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

I AM HAVING ISSUES WITH MY DASHBOARD MELTING AND BEING EXTREMELY STICKY. THE GLARE FROM THE STICKY DASHBOARD MAKES IT VERY HARD TO SEE THE ROAD. WHEN DRIVING, I HAVE TO TRY AND LOOK OVER OR UNDER THE GLARE. THIS IS NOT SAFE!

11/14/2015
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE DASHBOARD OF THE VEHICLE, PARTICULARLY THE AREA ABOVE THE STEERING WHEEL, APPEARS TO HAVE MELTED. THE SURFACE OF THE DASHBOARD IS STICKY AND SHINY LIKE IT IS COVERED IN TAR. IT CANNOT BE WIPED, AND THE SHINY SURFACE PRODUCES A SEVERE GLARE RIGHT IN THE LINE OF SIGHT FOR THE DRIVER. NO CLEANERS OR CHEMICALS HAVE BEEN USED ON THE DASH, ONLY A DRY CLOTH.

11/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

DASHBOARD IS STICKY/MELTED AND CASTING A REFLECTION ON WINDSHIELD MAKING IT DANGEROUS TO DRIVE IN THE SUN.

11/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

MY 2010 MAZDA3 DASHBOARD IS MELTING/DISSOLVING INTO A STICKY GOO. THE MELTING AREA IS CURRENTLY ABOUT 8" SQUARE AND APPEARS TO BE SPREADING. IT IS LOCATED DIRECTLY IN FRONT OF THE DRIVER'S SEAT AND CREATES A GLARE ON THE WINDSHIELD WHEN THE SUN SHINES UPON IT. THE GLARE IS A DISTRACTION AND, AT TIMES, MAKES IT DIFFICULT TO SEE THINGS. I NOTICED THE GLARE AND THE MELTING DASHBOARD ABOUT 2 MONTHS AGO.

10/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

MY 2010 MAZDA3'S DASH HAS MELTED! IT STARTED ABOUT A YEAR AGO AND IS CAUSING ME TO HAVE TO LOOK FOR ANOTHER VEHICLE IF I CAN'T GET THIS FIXED SOON. IT IS RIDICULOUS THAT A CAR MANUFACTURER CAN'T FIX THIS PROBLEM OR EVEN MAKE A CAR THAT DOESN'T MELT IN THE SUN. I WAS GOING TO GET ANOTHER MAZDA BUT NOW THAT THIS HAPPENED I DOUBT IT! THERE IS A HORRIBLE GLARE AND I CAN'T SEE WHEN THE SUN IS OUT! PLUS THERE IS LINT AND BUGS STUCK ALL IN IT LIKE A GLUE TRAP! AM I IN THE TWIGHTLIGHT ZONE? AND READING ALL OF THE MAZDA EXPERIENCES WITH OTHERS I AM DISCOURAGED.

10/27/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 10/27/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

MY DASHBOARD IS ALSO MELTING LIKE OTHERS HAVE COMPLAINED ABOUT. IT STARTED ABOUT 36 MONTHS IN AND ONLY GETS WORSE. IT'S NOW A STICKY MESS THAT REFLECTS ON TO THE WINDSHIELD WHICH CAUSES GLARE WHEN LOOKING OUT THE WINDSHIELD. IT SEEMS TO BE DANGEROUS TO DRIVE ON SUNNY DAYS IN FLORIDA. IT'S DISTRACTING AND IS UNSAFE FOR THE DRIVER AS WELL FOR ANYTHING THAT IS IN THE AREA OF THE GLARE OUTSIDE THE CAR. THIS NEEDS TO BE ADDRESSED. WHEN BROUGHT TO THE ATTENTION OF MY SERVICE GARAGE THE MECHANIC TOLD ME THAT HE HAD SEEN IT ON ABOUT 1 OF EVERY 5 CARS SERVICED. WHEN I INQUIRED WHAT IT WOULD COST TO GET IT REPAIRED/REPLACED THE GUY SAID IT WOULD BE CLOSE TO $2000. THAT'S CRAZY FOR SOMETHING THAT IS OBVIOUSLY A MANUFACTURING ISSUE.

10/26/2015
Components: VISIBILITY/WIPER
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

FOR SEVERAL MONTHS THE DASHBOARD ON MY 2010 MAZDA 3I HAS BEEN MELTING. IT IS NOW A STICKY SHINY MESS ON TOP AND THE REFLECTION OF IT IN THE WINDSHIELD AT CERTAIN SUN ANGLES MAKES IT EXTREMELY DANGEROUS TO DRIVE. I ALMOST RAN OVER A PEDESTRIAN TODAY BECAUSE I COULD NOT SEE HIM THROUGH THE REFLECTION WHICH IS THE REASON I FINALLY DECIDED TO REPORT THIS CONDITION TO NHTSA. I WAS CROSSING AN INTERSECTION AFTER MAKING A STOP FOR A STOP-SIGN AND STARTED STRAIGHT FORWARD TO CROSS THE INTERSECTION. I BARELY WAS ABLE TO STOP SHORT OF HITTING A GUY CROSSING THE STREET.

10/23/2015
Components: STRUCTURE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

WHEN MY VEHICLE WAS ABOUT 4 YEARS OLD MY DASHBOARD STARTED TO MELT COMPLETELY. IT LEAVES A GLARE ACROSS MY WHOLE WINDSHIELD OBSTRUCTING MY VIEW.

10/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H57A1******
Summary

THE DASHBOARD STARTED BECOMING STICKY IN EARLY 2015 AND BECAME WORSE AS THE WEATHER BECAME HOTTER. THE AFFECTED AREA IS NOW AROUND 36 INCHES BY 8 INCHES WITH THE WORST PART BEING AROUND 20 INCHES BY 4 INCHES. THE AFFECTED AREA IS STICKY AND VERY SHINY. THIS SHINE REFLECTS ONTO THE WIND SHIELD, MAKING IT VERY HARD TO SEE ON SUNNY DAYS.

10/21/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 10/21/2015
Crash: No
Fire: No
Summary

MY DASHBOARD HAS STARTED MELTING. IT CAUSES A HUGE GLARE ACROSS THE FRONT WINDSHIELD AND MAKES IT DIFFICULT TO DRIVE. THIS IS AN ACCIDENT WAITING TO HAPPEN. I DID PUT MY CAR IN SERVICE AT THE MAZDA DEALERSHIP IN CLEAR LAKE, TEXAS AND IT SAT THERE FOR OVER A MONTH. THEY DID GIVE ME A LOANER CAR BUT THEY CALLED ME TO DROP OFF THE LOANER AND PICK UP MY CAR, I EXPRESSED HOW TERRIFIED I AM TO DRIVE MY VEHICLE AND ASKED IF I COULD STAY IN THE LOANER UNTIL THE ISSUE WAS RESOLVED, AND THEY SAID, "IT WAS NOT THEIR PROBLEM" AND GAVE ME THE MAZDA CORPORATE NUMBER "BECAUSE IT WAS MAZDA'S PROBLEM NOT THE DEALERSHIP". I CALLED MAZDA AND THEY TOLD ME TO RETURN THE LOANER AND TO PUT A TOWEL OVER THE MELTED DASHBOARD(WHICH I HAVE TRIED BUT CAUSE A REFLECTION). I AM FURIOUS THAT MY SAFETY IS NOT A PRIORITY TO THESE PEOPLE. I NEED HELP GETTING THIS ISSUE RESOLVED.

10/19/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H65A1******
Summary

GAS PEDALS IS STICKY WHEN FLOORING IT. IT WILL STAY AT THE MAXIMUM ACCELERATION POSITION FOREVER OR THE GAS PEDALS IS STICK WITH THE FLOOR FOREVER. THE ONLY WAY TO GET OUT OF IT IS TO MANUALLY PULL IT BACK. THE STICKY GAS PEDALS WILL LEAD TO UNINTENDED ACCELERATION INCIDENTS. I BELIEVED THIS IS A COMMON ISSUE WITH YEAR 2010 MAZDA3 5 DOOR.

10/18/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

FRONT DASH HAS MELTED CAUSING A DANGEROUS GLARE ON THE WINDSHIELD. CONCERNED ABOUT TOXICITY INSIDE CAR DUE TO MELTING.

10/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

THE DASH HAS BEEN MELTING FOR THE LAST 3 YEARS. IN THE SUMMER IT GETS SQUISHY AND HAS STARTED TO FALL APART. USING SUN SHIELD IS DIFFICULT BECAUSE THEY STICK TO THE DASH AND THE DASH MELTS TO THE COVER.

10/16/2015
Components: VISIBILITY/WIPER
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

AS WITH MOST OF THE COMPLAINTS ON HERE REGARDING THE 2010 MAZDA3, MY DASHBOARD IS MELTING CAUSING IT TO BE HIGHLY REFLECTIVE AND EMIT A NOXIOUS ODOR. THIS PROBLEM REDUCES VISIBILITY AND IS A MAJOR SAFETY DEFECT. FURTHER, THE NOXIOUS ODOR COULD BE HARMFUL AND COULD VERY WELL BE A SAFETY ISSUE OUTSIDE OF THE VISIBILITY ISSUE. MAZDA NEEDS TO STEP UP TO THE PLATE AND ISSUE A RECALL LIKE TOYOTA HAS ALREADY DONE FOR THE SAME ISSUE. AS OF RIGHT NOW, IT APPEARS THAT TOYOTA STANDS BY THEIR PRODUCT AND MAZDA DOES NOT.

10/14/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

VEHICLE COMES TO A COMPLETE STOP WHILE RUNNING ON HIGHWAY,INMOVILIZING ALL SYSTEMS. TAKEN TO SHOP SCANNED FOR TROUBLE ,CODE U0100 WAS DETECTED.RECALL FOR WIRING WAS CHECKED WIRING IS OK. REPLACED BURN OUT PARTS TAKEN TO TEST SAME PROBLEM ARISE.

10/14/2015
Components: SEATS
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H68A1******
Summary

THE WELD ON THE BOTTOM OF THE DRIVER'S SEAT, WHICH ATTACHES THE SEAT TO THE SLIDING RAILS, HAS BROKEN. THIS HAPPENED WHEN I WAS ACCELERATING AS THE TRAFFIC LIGHT TURNED GREEN. THE SEAT IS NOW VERY LOOSE AND IS ROCKING BACK AND FORTH. I HAVE TO HOLD ON THE STEERING WHEEL WHILE ACCELERATING OR BRAKING TO KEEP FROM TIPPING OVER. THIS IS AN OBVIOUS SAFETY ISSUE. AFTER DOING A LITTLE RESEARCH ON THE INTERNET, IT'S OBVIOUS THAT THIS IS A COMMON PROBLEM WITH THE 2010 MAZDA3. YET MAZDA REFUSES TO ACKNOWLEDGE THE PROBLEM AND DO SOMETHING ABOUT IT. I WENT TO THE MAZDA DEALER AND WAS QUOTED $582 DOLLARS JUST FOR THE PARTS ON THE BOTTOM OF THE SEAT, WHICH NEEDED TO BE REPLACED. THIS DOES NOT INCLUDE THE LABOR COST. I ALSO WENT TO THE MAZDA WEBSITE AND FILED A COMPLAINT. THREE WEEKS HAVE PASSED AND NO ONE FROM MAZDA HAS CONTACTED ME. ALL I RECEIVED WAS AN AUTOMATED EMAIL SAYING "DUE TO THE UNUSUALLY LARGE NUMBER OF EMAILS RECEIVED OUR RESPONSE TIME MAY BE DELAYED". I DON'T THINK MAZDA WILL EVER RESPOND.

10/09/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 04/14/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

DASHBOARD MELTED COMPLETELY, I AM NOT ABLE TO OPERATE THE VEHICLE FROM THE HOURS OF 10AM - 4:30PM BECAUSE IT'S IMPOSSIBLE TO SEE THE ROAD, THE WINDSHIELD LOOKS COMPLETELY WHITE FROM THE GLARE IN THE DASHBOARD, CONTACTED DEALERSHIP WHERE I BOUGHT THE CAR SEVERAL TIMES AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT. THIS IS AN ACCIDENT WAITING TO HAPPEN AND MAZDA DOESN'T DO ANYTHING!!!!! IMPOSSIBLE TO OPERATE VEHICLE AT REGULAR HOURS!!

10/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2013
Crash: No
Fire: No
Summary

DASHBOARD AND VISOR'S MELTED OFF.

10/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2015
Crash: No
Fire: No
Summary

MELTING DASHBOARD AND WINDSHIELD GLARE

09/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

WHEN I BOUGHT MY MAZDA 3,, IT SEEMED LIKE A GREAT BUY MONTHS LATER THE DASH STARTED MELTING AWAY, I HAVE CALLED MAZDA AND THEY HAVE NEVER RETURNED MY CALLS OR FIXED THE PROBLEM. THIS CAN BE DANGEROUS AS ITS MELTING AND IS WELL OVER 100 DEGREES IN THE CAR, IF ONE OF MY NEPHEWS OR DAUGHTER WAS TO TOUCH IT, THEY COULD VERY WELL BE BURNED SERIOUSLY AS IT IS VERY STICKY AND GOOPY.

09/26/2015
Components: STRUCTURE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

DASH COVER MELTING IN HOT SUN. TURNS INTO A STICKY FILM AND REFLECT THE SUN AS YOU ARE DRIVING.

09/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/15/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

MY DASHBOARD HAS BEGUN TO MELT ALL THE WAY ACROSS. IT IS AWFUL. I FIND MYSELF HAVING TO TILT MY HEAD WHEN DRIVING AS IT CREATES A GLARE THAT IS DIFFICULT AND COULD BE A SAFETY HAZARD. IT IS REALLY HARD ON THE EYES AS WELL. I HAVE TRIED TO USE A SHIELD BUT THE SHIELD STICKS TO THE MELTING DASH AND THEN MAKES FOR AN ADDITIONAL MESS ON THE WINDSHIELD WHEN TRYING TO REMOVE BEFORE DRIVING. PLEASE DO SOMETHING. THANK YOU. THIS SHOULD BE PAID AT THE EXPENSE OF MAZDA. CARS HAVE BEEN DRIVING WITHOUT THIS ISSUE IN TEMPERATURES ALL OVER THE WORLD. THIS IS WRONG.

09/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

THE TOP OF THE DASHBOARD IS MELTING AND SHINY. THE MELTING DASH WHEN CLEANED FALLS APART. IT IS ALSO CREATING A GLARE ON THE WINDSHIELD. THE GLARE IS CREATING AN ISSUE WHEN DRIVING ON A VERY SUNNY DAY.

09/11/2015
Components: VISIBILITY/WIPER
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DASHBOARD IS MELTING. IT CREATES A HORRIBLE TOXIC NAUTIOUS PLASTIC SMELL. THE MELTING OF THE DASH CREATES A VISUAL SAFETY ISSUE DUE TO THE INTENSE REFLECTIVE GLARE IT CREATES FROM ITS NOW SMOOTH SURFACE. THE GLARE BOUNCES OFF THE DASH THEN REFLECTS AN INTENSE GLARE OFF THE WINDSHIELD MAKING THE WINDSHIELD DIFFICULT TO SEE THROUGH.

09/09/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

DASH BOARD IS MELTING AND THE GLOSS COAT IT LEAVES IS THROWING A SERVE GLARE IN THE DRIVER'S LINE OF SIGHT. MANUFACTURER HAS BEEN NOYIFIED AND STATES THAT THE VEHICLE IS OUT OF WARRANTY EVEN THOUGH THERE ARE NUMERIOUS CASES POSTED ON-LINE FOR THE SAME PROBLEMS. MAZDA HAS BUILT A VEHICLE WITH A KNOWN SAFETY/MANUFACTURER DEFECT THAT THEY REFUSE TO TAKE RESPONSIBLITY FOR. WHAT DOES IT TAKE TO GET THEIR ATTENTION? LOSS OF LIFE???

09/08/2015
Components: VISIBILITY/WIPER
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

MY DASHBOARD IS MELTING CREATING A GLARE ON MY WINDSHIELD WHILE DRIVING. IT STARTED JUST AS A SMALL AREA IT HAS NOW GROWN OVER THE PAST FEW YEARS GETTING STICKY RESIDUE EVERYWHERE MAKING IT HARD TO CLEAN. WHY SHOULD ANYONE HAVE TO PAY TO GET A NEW DASHBOARD OR EVEN HAVE TO GET A DASH PAD?! THIS NEEDS TO BE RECALLED FOR FREE.

08/31/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/29/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

OVER TIME THE DASHBOARD HAS GONE FROM A MATT BLACK RUBBER MATERIAL TO A VERY SHINY, STICKY, MELTING SURFACE, WHICH IS QUITE VISIBLE WHEN LOOKING FORWARD THROUGH THE WINDSHIELD. IT ADVERSELY EFFECTS THE VISIBILITY, ESPECIALLY WHEN DRIVING INTO THE SUN.

08/31/2015
Components: STRUCTURE
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H65A1******
Summary

I OPENED THE DRIVERS DOOR, SAT DOWN AND ATTEMPTED TO CLOSE THE DOOR. THE DOOR WOULD NOT LATCH. I LOOKED AT THE DOOR LATCH AND THE THREE SCREWS USED TO ATTACH THE LATCH WERE MISSING AND THE LATCH WAS HANGING FREELY WITHIN THE DOOR. I WAS TRYING TO FIND REPLACEMENT SCREWS ONLINE WHEN I CAME ACROSS A RECALL ON THE MAZDA 6 WHICH IS APPEARS TO BE THE EXACT SAME ISSUE. NHTSA CAMPAIGN NUMBER: 13V425000

08/31/2015
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

STARTED TO NOTICE STICKY RESIDUE ON THE INSIDE OF THE WINDSHIELD. HARD TO CLEAN OFF MAKING FOR A VISIBILITY ISSUE. DAYS LATER AFTER THE VEHICLE HAD BEEN PARKED NOTICED THE DASHBOARD WAS VERY STICKY AND APPEARS TO BE MELTING. AFTER SOME INVESTIGATION ONLINE REALIZE THIS IS AN GOING ISSUE WITH THESE CARS AND OTHERS. I.E. TOYOTA/LEXUS .

08/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

DASHBOARD STARTED TO MELT. THE PANEL IS ALL STICKY, INCLUDING A/C VENTS WHICH ALSO STARTED TO CRACK.WILL TAKE THE CAR TO DEALER TO FIX/SUGGEST A SOLUTION. TOUCHING THE SHINNY PARTS WITH FINGERS WILL TURN FINGERS BLACK, STICKY AND IS ALSO HARD TO CLEAN. TRYING TO CLEAN DASH MAKES THINGS WORST.

08/28/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

MELTING DASHBOARD!!!! MY MAZDA'S DASHBOARD HAS BEEN INSANELY STICKY AND MELTING OVER THE LAST 8 MONTHS. PIECES OF MY DASHBOARD HAVE BEEN RUINED SIMPLY BY TOUCHING THE STICKY RESIDUE OR BY MY SUN VISOR GETTING STUCK TO IT. WHEN I TAKE MY CAR TO THE CAR WASH, THEY CAN'T WIPE THE DASH BECAUSE THE TOWEL GETS STUCK TO THE STICKY RESIDUE. THE GLARE IS SO BAD WHEN THE SUN IS DIRECTLY HITTING MY CAR THAT I HAVE TO PUT MY HEAD TO THE COMPLETE LEFT OR RIGHT OF MY CAR WHILE DRIVING IN ORDER TO SEE. I FEAR THAT I WILL GET IN AN ACCIDENT BECAUSE OF HOW DANGEROUS THE GLARE IS! I FEEL LIKE I CAN'T DRIVE MY CAR DURING THE DAY ANYMORE. I REFUSE TO GET A DASH BOARD COVER BECAUSE THAT WILL TOO ALSO COMPLETELY STICK TO MY REGULAR DASH AND I WILL NEVER BE ABLE TO TAKE IT OFF BECAUSE IT'LL COMPLETELY RUIN THE CAR AND DEVALUE IT IF I EVER TRY TO SELL IT IN THE NEAR FUTURE. SO DISAPPOINTED IN MAZDA, THIS IS MY SECOND MAZDA AND DEFINITELY MY LAST. CHEAP. THIS NEEDS TO BE FIXED, IT IS A DANGEROUS HAZARD.

08/24/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S61A1******
Summary

I PURCHASED MY 2010 MAZDA 3 IN AUGUST OF 2009. SINCE THAT TIME I HAVE NOTICED THE DASHBOARD FEELING STICKY. IT HAS NOW PROGRESSED TO ALMOST MELTING WHICH CAUSES A HORRIBLE GLARE ON THE WINDSHIELD WHICH IMPACTS MY ABILITY TO SEE EFFECTIVELY WHEN DRIVING ON SUNNY DAYS.

08/12/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

THE DASHBOARD ON MY 2010 MAZDA 3 HAS BECOME STICKY, THERE IS A SLIGHT SHINE TO IT WHICH GLARES OFF THE WINDSHIELD. I HAVE CONTACTED THE DEALERSHIP AND AM TAKING IT IN TOMORROW TO SEE ABOUT REPAIR/REPLACEMENT. I USE A SUNSHADE THOUGH I DO NOT HAVE A DASHBOARD COVER. THE AFFECTED AREA IS CLEARLY WHERE THE DASH GETS THE HOTTEST.

08/12/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

I PURCHASED A 2010 MAZDA 3 IN 2009. THIS YEAR (2015), AROUND APRIL/MAY, BEFORE THE SUMMER HEAT EVEN GOT BAD, I NOTICED THE DASHBOARD WAS STICKY. SINCE THEN, IT HAS PRETTY MUCH COMPLETELY MELTED. THE DASHBOARD IS EXTREMELY STICKY AND SOFT WHEN YOU TOUCH IT, ALMOST HAS A PUTTY CONSISTENCY, BUT THAT IS NOT THE MAIN ISSUE. THE SAFETY ISSUE IS MY MAIN CONCERN. THERE IS A HORRIBLE GLARE THE SHINE FROM THE DASHBOARD CREATES ON THE FRONT WINDSHIELD. IT IS ALMOST IMPOSSIBLE TO SEE OUT OF THE FRONT WINDSHIELD WHEN THE SUN IS OUT BECAUSE OF THIS GLARE. A DASHBOARD COVER IS NOT AN OPTION BECAUSE OF HOW STICKY THE DASHBOARD IS; A COVER WILL DEFINITELY GET STUCK TO THE DASH AND DESTROY IT. I HAVE DONE SOME RESEARCH ONLINE AND THERE ARE HUNDREDS OF CLAIMS FOR MELTING DASHBOARDS FOR MODELS BETWEEN 2009 AND 2011. THIS IS SUCH A SERIOUS SAFETY HAZARD, IT IS DIFFICULT TO UNDERSTAND WHY THE MANUFACTURER HAS NOT BEEN FORCED TO RECALL THESE FAULTY PARTS.

08/06/2015
Components: STRUCTURE
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

MY DASHBOARD JUST RECENTLY STARTED MELTING. THE DASHBOARD HAS FORMED A SHINY CONSISTENCY WHICH REFLECTS ON TO THE WINDSHIELD AND IS HAZARDOUS.

08/03/2015
Components: STRUCTURE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS A GLARE AND A STICKY RESIDUE SUBSTANCE ON THE DASHBOARD THAT WAS CAUSING POOR VISIBILITY. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

08/02/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

THE DASHBOARD ON MY 2010 MAZDA 3 STARTED MELTING ABOUT TWO YEARS AGO BECOMING MORE STICKY AND REFLECTIVE OVER TIME TO POINT WHERE IT HAS A PLASTIC, CHEMICAL SMELL EMITTING FROM IT. MOREOVER, IT HAS BECOME ALMOST IMPOSSIBLE TO SEE OUT OF THE DRIVER SIDE WINDOW DUE TO THE SEVERE REFLECTION. THIS HAS PROGRESSIVELY WORSENED OVER THE PAST YEAR. I AM IN DISBELIEF THAT THE MANUFACTURER WOULD USE MATERIAL FOR A DASHBOARD THAT MELTS AND EMITS CHEMICALS. CLEARLY, MAZDA CHOSE TO USE INFERIOR MATERIALS FOR THE DASHBOARD. CONSIDERING THE PLETHORA OF COMPLAINTS AND STATEMENTS REGARDING THE SAFETY ISSUE OF LIMITED VISIBILITY DUE TO REFLECTION, IT IS VASTLY IRRESPONSIBLE THAT MAZDA HAS NOT ISSUED A RECALL TO CORRECT THIS PROBLEM. VEHICLE OWNERS SHOULD NOT BE LEFT TO SEEKING CLASS ACTION LAW SUITS TO MAKE MAZDA CORRECT THEIR MISTAKE.

08/01/2015
Components: WHEELS
Incident Date: 07/22/2015
Crash: No
Fire: No
Summary

TPMS BLOW OUT WHILE DRIVING IN THE HIGHWAY. HERE IS AN IMAGE OF MY THIRD TPMS THAT WOULD HAVE BLOWN OUT WHILE DRIVING IN THE HIGHWAY. GOOD THING I NOTICED THIS BECAUSE I NOW KNOW TO CHECK FOR IT. HTTP://TINYPIC.COM/R/2PT89CL/8 HTTP://TINYPIC.COM/R/2UNWLR5/8 HTTP://TINYPIC.COM/R/O6A64J/8 HTTP://TINYPIC.COM/R/5Z2VC9/8

07/29/2015
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

THE DASHBOARD HAS BECOME VERY STICKY AND SHINY. IT REFLECTS BACK INTO MY FACE WHEN DRIVING AND IS VERY VERY DANGEROUS. IT HAS GOTTEN WORSE IN THE LAST FEW MONTHS AND APPEARS TO CONTINUE TO BE SHINY...UPDATED 10/27/15 *BF

07/27/2015
Components: STRUCTURE,SEATS
Incident Date: 07/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

A COUPLE MONTHS AGO I HEARD A CLICK WHILE DRIVING MY CAR AND AFTER HEARING THAT CLICK I NOTICED THAT MY DRIVERS CAR SEAT TITLED A LITTLE. YESTERDAY AFTER LOADING MY CAR I HEARD ANOTHER CLICK AND NOW BOTH FRONT WELDS ATTACHING MY DRIVERS SEAT TO THE FLOOR BOARD HAVE BROKEN OFF LEAVING MY DRIVERS CAR SEAT COMPLETELY UNATTACHED AT THE FRONT. MY CAR IS NOW EXTREMELY UNSAFE AND BASICALLY A ROCKING CHAIR. AFTER CALLING BOTH THE DEALERSHIP I PURCHASED MY CAR FROM AND THE MAZDA DEALERSHIP THEY BOTH TURNED ME AWAY TELLING ME IT WASN'T SOMETHING THAT THEY WOULD LOOK AT. THIS IS AN EXTREME DANGER AND AFTER DOING MY RESEARCH ON THE INTERNET IT SEEMS TO BE A VERY COMMON PROBLEM WITH THESE CARS. THIS NEEDS TO BE RECALLED.

07/27/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

THE PLASTIC DASHBOARD PANEL HAS MELTED AND NOW HAS A STICKY TEXTURE. IT IS ALSO HIGHLY REFLECTIVE, CAUSING DANGEROUS GLARE ON THE WINDSHIELD WHEN DRIVING.

07/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

MY DASHBOARD IS MELTING. WHEN I RUB MY FINGER ON IT BLACK RESIDUE EASILY COMES OFF. IF YOU PRESS DOWN WITH YOUR FINGER IT IS VERY EASY TO TAKE CHUNKS OFF WITH YOUR NAIL. THE GOOEY DASHBOARD IS SHINY WHICH EMITS A REFLECTION ON THE WINDSHIELD WHICH THEN IN TURN IMPAIRS MY VISION. THIS CAN BE VERY DANGEROUS AS ONE DRIVES. WHEN ONE GOES INTO THE CAR IT EMITS AN ODOR SIMILAR TO A PLASTIC FORK THAT HAS BEEN LEFT IN A DISHWASHER. INHALING TOXINS IS NOT SOMETHING I WANT AS PART OF MY DAILY LIFE.

07/21/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

THE DASH BOARD IS MELTING WHICH IS CAUSING A REFLECTION INTO THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHILE DRIVING.

07/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

2010 MAZDA 3 DASHBOARD IS MELTING. CONDITION IS MORE PRONOUNCED DURING HOT SUMMER MONTHS. AS A RESULT OF THE MELTING DASH, VISIBILITY CAN OCCASIONALLY BECOME OBSCURED BY SUNLIGHT GLARE CAUSING SERIOUS SAFETY HAZARDS. MELTING DASH MATERIAL IS TRANSFERRED TO REMOVABLE SUN SCREEN PUT IN TO REFLECT SUNLIGHT OUT OF THE VEHICLE - THIS MELTED DASH MATERIAL CAN THEN BE TRANSFERRED TO THE WINDSHIELD ITSELF WHICH IS DIFFICULT TO CLEAN.

07/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H5XA1******
Summary

THE DASH ON MY 2010 MAZDA 3 HAS BECOME VERY "STICKY" AND SHINY FROM NORMAL EXPOSURE TO THE SUN. I AM LOCATED IN PALM BEACH COUNTY FLORIDA. ADDITIONALLY, THE DASH HAS STARTED TO SPLIT ON THE RIGHT SIDE THAT COVERS THE PASSENGER AIRBAG. I BELIEVE THSE TWO ISSUES POSE A SAFETY HAZARD FROM REDUCED VISIBILITY THRU THE WINDSHIELD DUE TO GLARE AND FROM THE CHANCE THAT THE PASSENGER SIDE AIRBAG COULD DEPLOY UNEXPECTEDLY/INCORRECTLY OR NOT AT ALL IN A CRASH.

07/19/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S52A1******
Summary

DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. *TR

07/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S54A1******
Summary

I BOUGHT MY CAR NEW AT THE END OF 2009 IN TEXAS. WITHIN THE LAST YEAR OF OWNERSHIP, MY DASHBOARD HAS GOTTEN STICKY AND VERY SHINY. WITH DAYTIME DRIVING, THE SUN GLARES ON MY DASH AND PREVENTS ME FROM BEING ABLE TO SEE DIRECTLY IN FRONT OF ME. IT IS AN UNMANAGEABLE CONDITION; IT IS DANGEROUS TO DRIVE WITH IMPAIRED ROAD VISION. IT IS TOTALLY UNACCEPTABLE, AND I NO LONGER DRIVE AT CERTAIN TIMES OF THE DAY TO AVOID BEING IN AN ACCIDENT. I AM AWARE THAT THIS IS A WIDESPREAD PROBLEM FOR 2010 MAZDA 3 VEHICLES LIKE MINE. PLEASE RECTIFY THIS OBVIOUSLY DANGEROUS DEFECT WITH THE MANUFACTURER AND PROVIDE ME WITH A CORRECTION. YOUR TIMELY RESPONSE WOULD BE MUCH APPRECIATED. THANK YOU......UPDATED 12/03/15 *BF UPDATED 11/22/2017*CN

07/15/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

DASHBOARD IS MELTING CREATING HORRIBLE GLARE IN LINE OF VISION OCCLUDING ONCOMING CARS. SPOKE TO MAZDA HQ WITH NO HELP SIMPLY STATING THAT THEY HAD HEARD OF THIS HAPPENING TO OTHER CARS OF THE SAME MAKE AND YEAR BUT SINCE IT ISN'T CAUSING A "SAFETY HAZARD" THEY WILL NOT COVER IT UNDER WARRANTY OR RECALL IT. I HAVE PICTURES OF HOW TERRIBLE THE GLARE OF THE DASHBOARD REFLECTION IS CREATING WHILE DRIVING. I FEEL LIKE THIS IS A SAFETY HAZARD AND SOMEONE WILL FAIL TO SEE AN ONCOMING CAR OR CHILD CROSSING THE STREET DUE TO THIS DEFECT. FEEL FREE TO CONTACT ME. THANK YOU FOR YOUR CONSIDERATION! *TR

07/13/2015
Components: SEATS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H62A1******
Summary

I WAS SITTING DOWN IN THE CAR (DRIVER'S SEAT) AND ADJUSTED MY POSITION SLIGHTLY AND HEARD A LOUD POP AND THE SEATBACK MOVED BACKWARDS AWAY FROM THE STEERING WHEEL. THE SEAT ITSELF HAD NOTICEABLE FREEDOM TO MOVE UP AND DOWN AT THE LEFT CORNER. UPON EXAMINATION, THE BRACKET THAT IS WELDED TO THE SUPPORT BRACE ON THE FORWARD LEFT SIDE OF THE SEAT HAD FAILED AT THE WELD LOCATIONS (2). THIS BRACKET IS PINNED TO THE RAIL AND KEEPS THE SEAT BOTTOM ATTACHED TO THE TRACK. MAZDA MUST RECAL THESE SEATS. THEY DO HAVE A FIX TO REPAIR WITHOUT SEAT REPLACEMENT. MAZDA IS AWARE OF THE PROBLEM. BUT IS CHARGING FOR THE FIX. RECALL TIME.

07/12/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

DASH HAS BECOME STICKY AND IS MELTING. IT IS A SAFETY ISSUE IN THAT IT CAUSES AN EXTREME GLARE ON THE WINDSHIELD THAT OBSTRUCTS VISION.

07/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1553A1******
Summary

DASH HAS BECOME STICKY AND APPEARS TO BE SLOWLY MELTING TO THE POINT IT CANNOT BE CLEANED. IT IS A SAFETY ISSUE IN THAT IT CAUSES A GLARE ON THE WINDSHIELD THAT OBSTRUCTS CLEAR VISION TO ONCOMING TRAFFIC.

07/05/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

MY DASHBOARD IS MELTING AND IS CAUSING GLARE ON THE WINDSHIELD.

07/01/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

THE DASH BOARD IS MELTING AND MAKES A HORRIABLE GLARE AND I CAN NOT SEE SOMETIME WHEN THE SUN HITS. GREKO MAZDA HAS REFUSED TO FIX FOR FREE. WANTS ME TO PAY $250 NOT MY FALULT THAT MAZDA MAKE A INFIERER PRODUCT

06/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

THE DASHBOARD IS CRACKING ON THE PASSENGER SIDE AND MELTING ON THE DRIVERS SIDE.

06/26/2015
Components: STRUCTURE,TIRES,WHEELS
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S51A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING 65 MPH, THE REAR PASSENGER SIDE TIRE EXPLODED. THE TIRE WAS REPLACED WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE TPMS SENSOR WAS CORRODED AND THE NUT WAS FRACTURED. THE TIRE WAS REPLACED AND THE SENSOR WAS REPLACED WITH REGULAR VALVE STEMS. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS MELTING, WHICH CAUSED A GLARE FROM THE SUN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. UPDATED 09/14/15*LJ UPDATED 11/01/2017*CN

06/23/2015
Components: SEATS
Incident Date: 06/23/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S52A1******
Summary

DRIVER SIDE SEAT SEPARATED FROM FRONT SEAT SLIDE ADJUSTER. DRIVER SEAT "ROCKED" BACK AND NOW THE CAR IS EXTREMELY DANGEROUS TO OPERATE. THE ENTIRE SEAT FLIPS BACKWARDS UPON ACCELERATION.

06/22/2015
Components: SEATS
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

UPON ACCELERATING FROM A FULL STOP, THE LEFT-FRONT MOUNTING BRACKET OF THE DRIVER'S SEAT BROKE AT THE WELD POINT. THIS RESULTED IN INSTABILITY AND SIGNIFICANT ROCKING IN THE DRIVER'S SEAT WHEN ACCELERATING, BRAKING, AND TURNING. THE SEAT INSTABILITY COULD SIGNIFICANTLY IMPACT THE SAFETY OF THE DRIVER DURING AN ACCIDENT, RENDERING SAFETY MECHANISMS SUCH AS THE SEAT BELT AND AIRBAGS INEFFECTIVE. AS THE MOUNT BROKE UNDER NORMAL SEAT USAGE AND DRIVING CONDITIONS WITH NO PREVIOUS VEHICLE ACCIDENTS, I AM DOUBTFUL WHETHER THE MOUNTING BRACKET IS SUFFICIENT TO WITHSTAND THE IMPACT OF A CRASH.

06/22/2015
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S59A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING IN WARM WEATHER CONDITIONS, THE DASHBOARD CHANGED FROM MATTE TO GLOSSY. AS A RESULT, THE DASHBOARD MELTED AND CAUSED A GLARE THAT OBSTRUCTED THE VIEW OUT OF THE FRONT WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

06/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/03/2013
Crash: No
Fire: No
Summary

THE DASHBOARD, PARTICULARLY THE PART OVER THE STEERING WHEEL IS MELTING. IT IS STICKY AND SHINY, AND IT CREATES A HORRIBLE GLARE ON THE WINDSHIELD AT CERTAIN TIMES OF THE DAY.

06/22/2015
Components: SEATS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

WHILE PREPARING TO DRIVE MY 2010 MAZDA 3, I GOT IN TO ADJUST THE DRIVERS SEAT. AS I WAS ADJUSTING I HEARD A LOUD POP FROM THE FRONT LEFT SIDE OF THE DRIVERS SEAT. I GOT OUT OF THE CAR AND REALIZED THE SEAT HAD A LOT OF PLAY IN IT. I TOOK THE SEAT OUT TO FIND OUT WHAT THE PROBLEM WAS, I NOTICED THAT THE WELD POINT THAT SECURED THE SEAT TO THE CROSS BAR UNDER THE SEAT, SHEARED OFF CLEANLY, POINTING TO A BAD WELD. THIS IS DEFINITELY A SAFETY HAZARD AND I WOULD LIKE TO BE ABLE TO PREVENT ANY FUTURE ACCIDENTS OR WORSE. BASED ON THE WELD POINTS ON THE PASSENGER SEAT AND THE RIGHT SIDE OF THE DRIVERS SEAT, I CAN'T IMAGINE THAT THIS PART WOULD HAVE EVER FAILED, BUT IT HAS AND ON NUMEROUS MAZDA 3 MODELS. THERE ARE AT LEAST 25 COMPLAINTS ON THIS SITE ALONE. CAN SOMEONE DO SOMETHING ABOUT THIS? $700 TO FIX IS OUTRAGEOUS AND THAT "ESTIMATE" WAS FROM 3 DIFFERENT LOCATIONS.

06/21/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

DASH HAS GLARE FROM ON THE TOP THAT CAUSES SAFETY ISSUES. DASH HAS AREAS THAT ARE MELTING AND CAUSE GLARE FROM THE SUN THAT PREVENTS SAFE DRIVING. MAZDA NEEDS TO REPLACE DASH JUST LIKE TOYOTA IS DOING ON EVEN OLDER CARS. MAZDA CHOOSE INFERIORS PARTS AND NOT OWNERS HAVE A SAFETY ISSUE; MAZDA STEP-UP AND REPLACE THE DASH ON MAZDA 3.

06/14/2015
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

MY DASHBOARD IS MELTING. MY CAR ISN'T EVEN FIVE YEARS OLD AND THE DASHBOARD HAS BASICALLY MELTED TO A POINT WHERE I HAVE TO REPLACE IT. THERE ARE ISSUES ALL OVER ABOUT THIS ON CERTAIN VEHICLES AND AS FAR AS I UNDERSTAND MAZDA WILL NOT PLACE A RECALL, BUT SAYS I HAVE TO PAY $1500 TO FIX IT BECAUSE THE GLARE OF THE MELTING REFLECTS OFF MY WINDSHIELD WHEN I DRIVE WHICH CAUSES A HAZARD.

06/13/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

MY DASHBOARD IS MELTING AS IT GETS HOTTER HERE, I HAVE FOUND OTHERS WITH THIS ISSUE ON LINE AND THERE ARE CLASS ACTION SUITS BUT I REALLY JUST WANT MINE REPLACED BY MAZDA BEFORE I EVER BUY OUT NEXT ONE, IF THEY DO NOT FIX IT WE WILL BUY ANOTHER MAKERS VEHICLE FOR OUR NEXT CAR. IT'S REALLY STICKY AND NASTY AND WILL GLARE IN THE SUNSHINE .

06/11/2015
Components: TIRES
Incident Date: 05/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE TIRE PRESSURE MONITORING SYSTEM FAILED. THE CONTACT NOTICED THAT THE SENSOR WAS CORRODED AND THE TIRE VALVE WAS DISINTEGRATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT WAS CONCERNED THAT THE FAILURE MIGHT RECUR AND REQUESTED RUBBER VALVES INSTEAD OF THE ALUMINUM VALVES; HOWEVER, THE DEALER DID NOT HONOR THE REQUEST. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE MILEAGE WAS 25,325. UPDATED 7/20/15*CN UPDATED 10/19/217*CN

06/09/2015
Components: SEATS
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

ONE OF THE ARMS THAT ATTACH ON THE DRIVERS SEAT BROKE IN HALF WHILE DRIVING. WHICH NOW CAUSES A ROCKING MOTION IN THE SEAT

06/08/2015
Components: SEATS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DRIVERS SEAT MADE A POPPING SOUND AND NOW ROCKS BACK AND FORTH LIKE A ROCKING CHAIR. I LOOKED UNDERNEATH THE SEAT AND DISCOVERED THAT A WELD ON THE LEFT SIDE OF THE SEAT IS BROKEN. I WENT ON LINE AND DISCOVERED DOZENS OF COMPLAINTS ABOUT THIS WELD BREAKING. IT EVEN APPEARS AS A PROBLEM ON A CAR REVIEW SITE. THIS IS A SAFETY ISSUE, AND EITHER A DESIGN FLAW OR POOR WORKMANSHIP. MAZDA SHOULD BE MADE TO FIX IT.

06/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S59A1******
Summary

THE TOP OF THE DASHBOARD IS MELTING. THE SHEEN IS CREATING A DANGEROUS REFLECTING GLARE OFF THE WINDSHIELD.

06/05/2015
Components: EXTERIOR LIGHTING
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

DESIGN FLAW OF HEADLIGHT HAS CAUSED CONDENSATION TO FORM IN HEADLIGHT ASSEMBLY CAUSING XENON BULB TO SHORT CIRCUIT AND BLOW ON DRIVER'S SIDE HEADLIGHT.

05/29/2015
Components: UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

I OWN A 2010 MAZDA 3 THE DASHBOARD IS MELTING, STICKY, AND SMELLS, MAZDA WOULD NOT RELACE IT UNDER WARRANTY, I WAS JUST OUTSIDE WARRANTY WINDOW, MY LAST MAZDA PURCHASE!!!

05/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

I CURRENTLY HAVE A 2010 MAZDA 3. I HAVE NOTICED FOR ABOUT THE PAST 2 YEARS THAT I AM GETTING THIS STICKY RESIDUE ON MY DASHBOARD AND NOW IT SEEMS TO BE GETTING WORSE AND WORSE!! IT DOES NOT LOOK GOOD. THIS SHOULD BE CONSIDERED A RECALL BECAUSE HAD I KNOW THE DASH WOULD START MELTING I WOULD HAVE NEVER PURCHASED MY VEHICLE IN THE FIRST PLACE BUT OF COURSE A DEALERSHIP WILL NOT TELL ITS CUSTOMERS THESE THINGS BECAUSE THEY JUST WANT TO MAKE THERE SELL. SUCH A RIP OFF!

05/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

MY DASHBOARD IS MELTING, GETTING STICKY AND SMELLY IT REFLECTS ON MY WINDSHIELD AND IT MAKES REALLY HARD TO SEE

05/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

I OWN A 2010 MAZDA 3 AND THE ENTIRE DASHBOARD IS MELTING, STICKY, AND CAUSES SIGNIFICANT VISIBILITY ISSUES ESPECIALLY DURING DAYTIME HOURS. IN MY LINE OF VISION, THERE ARE REFLECTIVE ISSUES COMING OFF OF THE MELTING DASHBOARD IMPAIRING MY VISION DURING DRIVING. THIS COULD POTENTIALLY CAUSE A SERIOUS OR FATAL ACCIDENT. IN ADDITION, AFTER SITTING IN THE SUN FOR JUST A FEW HOURS, THE MELTING DASHBOARD PUTS OFF VARIOUS ODORS THAT I AM SURE ARE PROBABLY NOT HEALTHY TO BREATHE IN. I HAVE HEARD OF SEVERAL OTHER MAZDA OWNERS WITH THE SAME COMPLAINT OF THEIR DASHBOARDS MELTING AND MAZDA NOT WANTING TO CORRECT THE PROBLEM ESPECIALLY WHEN VEHICLES ARE OUT OF THE WARRANTY PERIOD.

05/18/2015
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

MY 2010 MAZDA3 HAS A BLACK TAR-LIKE SUBSTANCE THAT HAS COATED THE SOFT DASHBOARD. I FIRST NOTICED IT LAST SUMMER (2014). THIS DEFECT HAS CAUSED A HUGE GLARE ACROSS MY WINDSHIELD THAT LIMITS MY VISIBILITY ANY TIME LIGHT IS REFLECTED OFF OF IT.

05/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

THE DASHBOARD ON MY 2010 MAZDA 3 IS MELTING. IT APPEARS TO BE VERY STICKY AND REFLECTIVE. IT HAPPENED ABOUT A WEEK AGO AND IS SPREADING QUICKLY. I HAVE NOT SPILLED ANYTHING ON IT, I HAVE NOT USED ANY HARSH CHEMICALS TO CLEAN THE DASH, AND I KEEP THE CAR IN GENERAL AS CLEAN AS I CAN. WHEN I AM DRIVING INTO THE SUN THERE IS A GLARE/REFLECTION ON THE WINDSHIELD THAT I HAVE A HARD TIME SEEING THROUGH. I AM UNABLE TO CLEAN IT BECAUSE IT IS SO STICKY. IF THE AFFECTED AREA KEEPS SPREADING, THEN THE GLARE ON WINDSHIELD WILL BECOME LARGER AND LARGER. I DO NOT WANT THE GLARE TO BECOME SO BIG I CAN'T SEE CARS SLOWING DOWN IN FRONT OF ME OR ANYTHING ELSE OF THAT NATURE. THE DEALERSHIPS WILL NOT DO ANYTHING ABOUT IT. IN MY MIND THIS IS A DEFECTIVE PART AND SHOULD BE REPLACED.

05/09/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S63A1******
Summary

THE HOUSING UNIT OF ONE HEADLIGHT BEGAIN RETAINING MOISTURE AND CONDENSATION AND SUBSEQUENTLY BEGAN SHORTING OUT. THE DEALER INFORMED ME THAT THE COMPLETE HOUSING UNIT WILL NEED TO BE REPLACED, AND IT IS AT A SUBSTANTIAL COST. NOW, THE SECOND HEADLIGHT IS DOING THE SAME.

05/02/2015
Components: STRUCTURE
Incident Date: 01/14/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

DASHBOARD ON MY MAZDA 3 2010 HAS BECOME STICKY AND REFLECTIVE CAUSING SUNLIGHT TO REFLECT OFF DASH AND COULD MAKE DRIVING HAZARDOUS. *TR

04/30/2015
Components: ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD HAD A STICKY RESIDUE OR FILM THAT WAS BUILDING UP. AS THE FAILURE PROGRESSED, THE DASHBOARD DETERIORATED. THE CONTACT ALSO EXPERIENCED A FAILURE WITH THE DRIVER'S SIDE SEAT BELT BUCKLE, WHICH WAS DIFFICULT TO UNBUCKLE. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO UNLOCK THE BUCKLE. THE CIGARETTE LIGHTER DETERIORATED AND CAUSED THE CONTACT'S CHARGER TO BECOME STUCK AND UNABLE TO BE REMOVED. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL MALFUNCTION NEAR THE CONSOLE OF THE CIGARETTE LIGHTER. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

04/30/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

I HAVE A 2010 MAZDA3 I-SPORT MODEL. AFTER COMING BACK FROM A TWO WEEK VACATION, I FOUND MY DASHBOARD TO BECOME STICKY AND, WHILE UNDER DIRECT SUNLIGHT, WILL EMIT A GLARE ONTO THE WINDSHIELD THAT GREATLY REDUCES VISIBILITY. IT APPEARS AS IF IT IS MELTING. THE PROBLEM IS MOST APPARENT CLOSE TO THE WINDSHIELD, BUT HAS SPREAD A GREAT DEAL ACROSS THE DASHBOARD ON THE DRIVER SIDE. IT CANNOT BE CLEANED. *TR

04/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H6XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THERE WAS AN ELECTRICAL SHORT OR MALFUNCTION IN WHICH THE GAUGES, SENSORS, AND WARNING LAMPS FLICKERED ON THE INSTRUMENT PANEL. THE CONTACT ALSO NOTICED THE RADIO WAS SHORTING INTERMITTENTLY. LATER, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT CONTINUED TO EXPERIENCE THE FAILURES AND THE VEHICLE STALLED MORE THAN FIVE TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

04/25/2015
Components: STRUCTURE
Incident Date: 11/03/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

I'VE CALLED MAZDA SEVERAL TIMES ABOUT MY DASHBOARD MELTING AND THE DON'T WANNA DO ANYTHING ABOUT IT AND AS TIME GOES BY IT GETS WORSE UR FINGER PRINTS STAY IN DASHBOARD WHEN TOUCH. *TR

04/22/2015
Components: STRUCTURE
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

STICKY SUBSTANCE ON THE DASHBOARD HAS AFFECTED MY VISION WHILE I DRIVE DUE TO A HEATED CAR AND EXCESSIVE SUN GLARE. I PURCHASED A SUN VISOR WHICH IS NOW MELTING ONTO MY DASHBOARD. AT THE SLIGHTEST TOUCH A STICKY, GOOEY, TAR SUBSTANCE THAT BECOMES HOT RUBS OFF ONTO MY HAND.WHEN DRIVING, THE MELTING SUBSTANCE REFLECTS OFF THE GLASS AND MAKES IT HARD FOR ME TO SEE WHILE DRIVING. IN SUMMARY, MY DASHBOARD IS MELTING. . *TR

04/21/2015
Components: TIRES
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H55A1******
Summary

WHILE ADJUSTING THE AIR PRESSURE IN A CUSTOMER'S VEHICLE THE TIRE AIR VALVE/TPMS SENSOR BROKE AND NEEDED TO BE REPLACED. *TR

04/19/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

I OWN A 2010 MAZDA 3 I-TOURING AND I BEGAN TO NOTICE AROUND THE SUMMER OF 2014 THAT THE TOP OF MY DASHBOARD ON THE DRIVER SIDE STARTED TO MELT. SINCE IT FIRST STARTED IT HAS GREATLY EXPANDED IN SIZE- IT'S BEGINNING TO CROSS OVER TO THE PASSENGER SIDE. IT'S ALSO LEAVING A STICKY RESIDUE ON THE DASH THAT HINDERS MY ABILITY TO CLEAN IT NOR CAN I PUT UP ANY SUN VISORS TO PROTECT THE REST OF THE INTERIOR BECAUSE THE VISORS WILL STICK TO THE DASH. IF I'M DRIVING IN DIRECT SUNLIGHT THE DASHBOARD EMITS A HORRIFY GLARE ON THE WINDSHIELD THAT HAS ME WORRIED THAT, AS TIME GOES ON, DRIVING WILL BECOME UNSAFE. *TR

04/13/2015
Components: SEATS
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

THE FRONT DRIVER'S SEAT SHOULD BE FASTENED TO THE SLIDE ADJUSTER WITH FOUR PUSH NUTS (TWO PER SIDE), BUT EARLIER VIN NUMBERS ARE MISSING PUSH NUTS EITHER FROM WEAR OR BECAUSE MAZDA DID NOT INCLUDE THEM IN THE ORIGINAL DESIGN. BECAUSE THE PUSH NUTS ARE MISSING, THE SEAT FREELY ROCKS BACK AND FORTH. THE ROCKING CAN BE SO EXTREME THAT THE ENTIRE SEAT ROTATES BACKWARDS ONTO THE REAR BENCH. THIS IS EXTREMELY UNSAFE FOR AT LEAST TWO REASONS: 1) IF THE AIRBAG WERE TO DEPLOY IN AN ACCIDENT, THE FORCE WOULD KNOCK THE DRIVER AND SEAT BACKWARD RATHER THAN ABSORB THE IMPACT OF THE DRIVER'S BODY; AND 2) IF THE SEAT SUDDENLY ROCKED BACKWARD WHILE DRIVING, THE DRIVER COULD LOSE CONTROL OF THE VEHICLE. MAZDA DESCRIBES THE ISSUE IN TSB 09-049/10, BUT PURPORTS THAT THE ISSUE MERELY PRODUCES A "RATTLE NOISE." BUT THE SEAT DOESN'T JUST RATTLE, IT ALSO HINGES ALL THE WAY INTO THE BACK SEAT AS DESCRIBED ABOVE. *TR

04/01/2015
Components: STRUCTURE
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

MY MELTING DASHBOARD IS GETTING PROGRESSIVELY WORSE. I PURCHASED MY MAZDA USED IN APRIL 2014 AND DIDN'T NOTICE THE DASHBOARD ISSUE (AT THE TIME I TEST DROVE IT WAS DUSK). OVER THE PAST YEAR, IT HAS GOTTEN SO BAD IT CANNOT BE CLEANED OR EVEN TOUCHED. I PARK MY MAZDA IN THE GARAGE OR IN THE SHADE/USE SUNSHADES AT WORK. IN THE MORNINGS OR AFTERNOONS WHEN DRIVING ON THE BUSY HIGHWAY, THE GLARE IS SO BAD I SOMETIMES HAVE TO LIFT MYSELF OUT OF THE SEAT IN ORDER TO SEE THROUGH A PATCH OF WINDOW THAT DOESN'T HAVE THE GLARE. THIS IS ABSOLUTELY RIDICULOUS AND THE FACT THAT MAZDA IS ALLOWING THIS TO GO ON IN LIGHT OF THE HUGE SAFETY ISSUE IS ABHORRENT, NOT TO MENTION ALL THE CONSUMER COMPLAINTS. GET WITH THE PROGRAM MAZDA BEFORE SOME GETS SERIOUSLY INJURED OR KILLED! *TR

03/30/2015
Components: STEERING
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

I WAS DRIVING HOME IN A CITY STREET, AT A SPEED OF ABOUT 30MPH. SUDDENLY, WHILE ON A CURVE, I LOST POWER STEERING! THE STEERING WHEEL BECAME VERY RIGID AND THE CAR ALMOST IMPOSSIBLE TO CONTROL. I WAS ABLE TO AVOID A COLLISION BY SHEER ARM STRENGTH. I NEVER REGAINED POWER STEERING. *TR

03/30/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/14/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

DURING THE SUMMER THERE WAS A TOXIC SMELL THAT WAS MAKING MYSELF AND OTHERS WHO RODE IN THE VEHICLE ILL. DEALERSHIP SAID THE SMELL WAS PROBABLY THE PURGE VALVE WHICH WAS NORMAL AND THAT BASED ON THE SMELL MY VEHICLE SEEMED TO BE PURGING MORE THAN OTHERS BUT THERE WAS NOTHING THAT COULD BE DONE. SUMMER OF 2014 THE SMELL BECAME EXTREMELY UNBEARABLE WHILE IN THE VEHICLE I WAS SUFFERING SEVERE NEUROLOGICAL SYMPTOMS, AND BURNING SENSATIONS IN MY EYES AND AIRWAYS. PEOPLE COULD SMELL THE TOXINS JUST BY OPENING THE DOOR. I NOTICED THE HEAT DAMAGE TO THE DASHBOARD AND CAME ACROSS ANOTHER MAZDA OWNER WHO BECAME ILL BECAUSE OF THE OFF-GASSING FROM THE PLASTIC INSIDE THE VEHICLE SO I RAN THE SAME TEST BEFORE TRADING IN THE VEHICLE. THERE IS A TOXIC LEVEL OF CHEMICALS INCLUDING FORMALDEHYDE. MY APOLOGIES TO THE OWNER THAT THIS VEHICLE WAS RESOLD TO BY THE DEALERSHIP, I HOPE YOU DON'T BECOME AS SICK AS I DID. *TR

03/18/2015
Components: STRUCTURE
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

MORE THAN A YEAR AGO, I STARTED TO NOTICE THAT MY DASHBOARD STARTED TO MELT. THE TOXIC FUMES STARTED AFFECTING MY ALLERGIES AND NOW I'M SUFFERING FROM SEVERE SINUSITIS. *TR

03/15/2015
Components: STRUCTURE
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

DASHBOARD BEGAN GETTING STICKY, AND NOW IT IS A GOOEY SHINY MESS. THERE IS A REFLECTION IN MY WINDSHIELD, AND IT CAUSES A GLARE THAT DECREASES THE VISIBILITY. THE DASHBOARD IS ALSO SOFT WHERE IT HAS NOT GOTTEN SO BAD. I KNOW THAT THERE ARE OTHER OWNERS WITH THE SAME ISSUE. THERE NEEDS TO BE A RECALL OR SOME OTHER FORM OF REMEDY. *TR

03/10/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 03/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

DASHBOARD MELTING CAUSING INTENSE GLARE ON WINDSHIELD MAKING IT HARD TO SEE DRIVERS IN FRONT OF ME AND TRAFFIC LIGHTS AS WELL. *TR

03/02/2015
Components: STRUCTURE
Incident Date: 09/11/2012
Crash: No
Fire: No
Summary

DURING THE SUMMER MY DASHBOARD BECAME STICKY AND SHINY DUE TO THE HEAT IN FLORIDA. IF TOUCHED THE PLASTIC FROM THE DASHBOARD WILL STICK TO SKIN, FABRIC, AND EVEN THE WINDOW COVER. EVEN DURING THE COOLER MONTHS THE DASHBOARD NEVER RETURNS TO ITS ORIGINAL TEXTURE. AGAIN USING A WINDOW COVER DOESN'T KEEP THE DASHBOARD FROM MELTING SINCE THE CAR CONTINUE TO HEAT UP. THIS CAUSES A SERIOUS GLARE DURING THE MIDDLE OF THE DAY AND MAKES THE DASHBOARD MORE SUSCEPTIBLE TO DAMAGE OR STAINING OTHER PARTS OF MY CAR. *TR

03/01/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H67A1******
Summary

DROVE 80 MILES TO DESTINATION ON FREEWAY USING CRUISE CONTROL. CAR ACCELERATED ABOVE CRUISE SETTING ON DOWNHILL - DID NOT ENGINE BRAKE TO HOLD SPEED. WHEN PULLING INTO DESTINATION HOTEL PARKING SPOT AND WITH RIGHT FOOT ON BRAKE, ENGINE REVVED DRAMATICALLY. APPLIED BOTH FEET TO BREAK. AUTOMATIC TRANSMISSION. CHANGED GEARS TO N, R & P, BUT ENGINE CONTINUED TO REV. TURNED ENGINE OFF. SMOKE GENERATED FROM ENGINE ENTERED CABIN. DID NOT USE CAR UNTIL NEXT DAY. RETURNING HOME NEXT DAY USED CRUISE CONTROL AND EXITED FREEWAY FOR BREAK. SLOWING DOWN FOR STOP LIGHT WITH CAR AHEAD AND FOOT ON BRAKE WHEN ENGINE REVVED AGAIN AS BEFORE. SHIFTED CAR INTO NEUTRAL AND TURNED OFF CAR THEN BACK ON. DROVE CAR TO DEALER ON WAY HOME WITHOUT ANOTHER INCIDENT. THIS DEALER IS WHERE WE PURCHASED THE CARE AND ALL WORK EXCEPT TIRES/ALIGNMENT AND BATTERY OCCURRED. THEY EXAMINED AND INSPECTED THE CAR AND KEPT IT FOR THE NEXT 10 DAYS LOGGING 200 MILES WITHOUT A RECURRENCE OF THE UNINTENDED ACCELERATION. *TR

02/23/2015
Components: STRUCTURE
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT DRIVING AT 60 MPH, THE DASH BOARD WAS MELTING WHICH CREATED A GLARE THAT BLOCKED THE VISIBILITY OF THE DRIVER WHEN LIGHT REFLECTED OFF OF THE DASH BOARD. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

02/19/2015
Components: STRUCTURE
Incident Date: 02/19/2015
Crash: No
Fire: No
Summary

DASHBOARD HAS BEEN MELTING FOR SOMETIME. CAUSES BAD GLARE ON WINDSHIELD. *TR

02/19/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/11/2012
Crash: No
Fire: No
Summary

MY DASHBOARD MELTED. *TR

02/17/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

I BOUGHT MY 2010 MAZDA 3 BRAND NEW. NOW THAT I HAVE PAID IT OFF, I'VE NOTICED THE DASHBOARD STARTING TO MELT RIGHT ABOVE THE STEERING WHEEL. THIS STARTED OVER THE SUMMER AND HAS BECOME WORSE SPREADING OVER A RATHER LARGE PORTION OF MY DASH. AND WHILE THIS MAY LOOK LIKE AN UNDESIRABLE BLACK TAR MESS, IT'S ACTUALLY A VERY LARGE SAFETY ISSUE AS IT'S IMPEDING UPON MY VISIBILITY. THE GLARE ON A BRIGHT SUNNY DAY HAS BEEN SO BAD THAT I'VE HAD TO PUT MY HEAD OUT THE WINDOW IN ORDER TO SEE. I COULD DRIVE PERHAPS ANOTHER WAY, OR WAIT UNTIL THERE IS NO SUN, BUT THAT IS NOT HOW MY LIFE WORKS. I DON'T UNDERSTAND WHY THERE IS NOT A RECALL ABOUT THIS SAFETY ISSUE. *TR

02/17/2015
Components: EXTERIOR LIGHTING
Incident Date: 02/08/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

THERE ARE (3) EXISTING NHTSA REPORTS ON THIS THAT I AM AWARE OF: 10037949. 10037655 & 10052155. PURCHASED A 2010 MAZDA 3 OFF A DEALERS LOT 1.5 WEEKS AGO. THE FOLLOWING DAY WHILE DRIVING THE LEFT HEAD LIGHT WAS OUT. THERE WAS CONDENSATE IN THE LENS. THE CAR HAS HID LIGHTS. TO ACCESS THE BULB THE CAR BUMPER ETC. HAD TO BE REMOVED. LOCAL SHOP REPLACED BOTH BULBS AND BALLAST. COST $1,200 +. THREE DAYS LATER THE SAME BULB WENT OUT. SHOP IS NOW REPLACING THE LENS AND BALLAST (AGAIN). $1,898. AFTER CHECKING ON THE INTERNET WE FOUND THAT IT A COMMON PROBLEM FOR THIS CAR'S HEADLIGHT LENS TO LEAK. SOME PEOPLE REPORTED MULTIPLE FAILURES WITH THE SAME PROBLEM. MAZDA HAS 3 SERVICE BULLETINS ON THIS PROBLEM FOR THIS YEAR CAR. 09-003-13, 09-005-11, & 09-057-10. *TR

02/16/2015
Components: TIRES,WHEELS,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/22/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S59A1******
Summary

TODAY AS I AM REPORTING IS THE 3RD INCIDENT OF THIS TYPE SINCE I BOUGHT THE CAR BRAND NEW, AND MY CAR NOW HAS ONLY 44 K MILES ON IT. THE TPMS SENSORS ON THE MAZDA 3 ARE CONNECTED TO THE AIR VALVE IN THE TIRES. TPMS SENSORS ARE VERY FICKLE AND TEND TO CORRODE AND BREAK WITH SEASONAL WEATHER. WHEN THE TPMS SENSOR BREAKS ON A MAZDA3, IT LETS ALL THE AIR OUT OF YOUR TIRE AND GIVES YOU A FLAT, STRANDING YOU WHEREVER YOU ARE. TPMS SENSORS ARE SUPPOSED TO AID DRIVERS TO LET THEM KNOW THERE IS A PROBLEM, BUT IN THIS CASE, THEY ACTUALLY CAUSE THE PROBLEM. THE AIR VALVE BEING CONNECTED TO THE TPMS IS UNIQUE TO THE DESIGN OF THIS CAR, AND HAS NEVER BEEN A PROBLEM FOR ME WITH OTHER VEHICLES. THIS CAN LEAD TO DANGEROUS SITUATIONS, DEPENDING ON HOW FAST THE CAR IS TRAVELING AND WHERE. I HAVE LOST AIR ON THE HIGHWAY AND BEEN STRANDED ON THE SIDE OF THE ROAD. TPMS SENSORS/INSTALLATION ARE 200 BUCKS EACH APPROXIMATELY, AND IF YOUR TIRE GETS RIPPED UP DURING THE INCIDENT, YOU MUST ALSO BUY A NEW TIRE. *TR

02/15/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

THERE IS AN AREA OF APPROXIMATELY 6" WIDE OF DASHBOARD THAT IS MELTING DIRECTLY ABOVE THE STEERING WHEEL. WHEN DRIVING, THE SUN SHINES DIRECTLY ON THE MELTED PARTS AND CAUSES A GLARE WHICH PREVENTS ME FROM SEEING THE ROAD CLEARLY. *TR

02/12/2015
Components: STRUCTURE
Incident Date: 02/12/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

MY DASHBOARD IS GETTING STICKY AND ITS STARTING TO, WHAT THEY CALL, "MELTING". AS THE SUN SHINES ON THIS STICKY AREA, THE GLARE IS GETTING WORSE BY THE DAY. I SAW ONLINE THAT THERE IS A CLASS ACTION SUIT AGAINST TOYOTA AND MAZDA FOR THIS SAME EXACT REASON. *TR

02/10/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

AS AN OWNER OF A 2010 MAZDA 3 OVER THE PAST YEAR I HAVE BEEN NOTICING A STICKY FILM ON MY DASHBOARD. IT HAS BECOME INCREASINGLY WORSE AND I REALIZED MY DASHBOARD IS MELTING!! IT CAUSING A BLINDSPOT DUE TO THE REFLECTION OF THE SUN. I HAVE NOT SUFFERED ANY DAMAGE YET BUT CLEARLY THIS IS FAULTY ON BEHALF OF MAZDA AND THEY SHOULD REPLACE THE DASHBOARD AS IT IS A SAFETY HAZARD. *TR

02/07/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DASHBOARD OF OUR 2010 MAZDA 3 IS MELTING. *JS

02/06/2015
Components: SEATS
Incident Date: 12/17/2014
Crash: No
Fire: No
Summary

HAVE A 2010 MAZDA3 2.5S 5 DOOR AND THE DRIVER SEAT ROCKS AND JOLTS. HAVE FOUND FORUMS AND THREADS ABOUT IT, ALL RELATED ISSUES TO WELDING. TRIED TAKING IT TO DEALER TO ASK THEIR OPINION AND NOT HELPFUL. SHOWED HIM THE ISSUE AND HE DID INDEED REALIZE IT WAS ROCKING TOO MUCH AND PROBABLY NOT SAFE. INFORMED THAT IT WAS NOT UNDER WARRANTY AND TO REPLACE THE SEAT IT WOULD BE $700+. I FEEL THAT THERE ARE ENOUGH CASES AND QUESTIONS OUT THERE REGARDING THE DRIVER SEATS BECOMING LOOSE THAT MAZDA SHOULD REPLACE OR FIX THE WELD ISSUES AT THEIR EXPENSE. PLEASE LOOK CLOSER INTO THIS ISSUE BECAUSE I FEAR THAT IT WILL EVENTUALLY FAIL COMPLETELY AND CAUSE SERIOUS INJURY. *JS

02/05/2015
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Summary

DASHBOARD IS MELTING, SURFACE HAS BECOME STICKY AND CAUSING GLARE ON WINDSHIELD. *TR

02/03/2015
Components: POWER TRAIN
Incident Date: 09/20/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE VEHICLE BROKE THE CLUTCH. *TR

02/03/2015
Components: VISIBILITY/WIPER
Incident Date: 04/08/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE FRONT GLASS OF THE VEHICLE BROKEN IN A SMALL HOLES. *TR

02/02/2015
Components: STRUCTURE
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

THE DASH HAS BECOME A HIGHLY REFLECTIVE MESS. THE DASH SEEMS TO BE MELTING AS IT IS STICKY TO THE TOUCH AND HAS DEVELOPED A HIGH SHINE WHICH IS HIGHLY REFLECTIVE IN THE WINDSHIELD. ANYTHING AFFECTING THE ABILITY TO SEE OUT THE WINDSHIELD HAS TO BE A SAFETY ISSUE. THIS SEEMS TO BE A KNOWN ISSUE OF THE MANUFACTURER, DEALERS, AND PEOPLE FILING CLASS ACTION LAW SUITS BUT NO MOVEMENT FROM NHTSA. *TR

02/01/2015
Components: STRUCTURE
Incident Date: 09/02/2014
Crash: No
Fire: No
Summary

THE DASHBOARD UNDER THE FRONT WINDSHIELD HAS STARTED TO MELT. THE RESULT IS A STICKY GUNK THAT IS IMPOSSIBLE TO WIPE OFF OR CLEAN. THIS ISSUE CAUSES FOR A SAFETY CONCERN BECAUSE DRIVING DURING THE DAY RESULTS IN GLARES FROM THE DEFECTED DASHBOARD. CAR IS NO LONGER UNDER WARRANTY, AND DON'T HAVE THE FINANCIAL MEANS TO REPLACE. *TR

02/01/2015
Components: STRUCTURE
Incident Date: 02/01/2015
Crash: No
Fire: No
Summary

THE TOP OF THE DASHBOARD IS MELTING AND CONTINUES TO GROW IN SIZE. IT IS TURNING INTO A TAR-LIKE SUBSTANCE THAT COMES OFF TO THE TOUCH AND IS QUITE STICKY. THE GLARE THAT IT PRODUCES IS BECOMING A SAFETY CONCERN. JUST TODAY I ALMOST REAR-ENDED A VEHICLE THAT I COULD NOT SEE WHEN IT STOPPED. *TR

01/28/2015
Components: SEATS
Incident Date: 01/27/2015
Crash: No
Fire: No
Summary

I WAS SITTING DOWN IN THE CAR (DRIVER'S SEAT) AND ADJUSTED MY POSITION SLIGHTLY AND HEARD A LOUD POP AND THE SEATBACK MOVED BACKWARDS AWAY FROM THE STEERING WHEEL. THE SEAT ITSELF HAD NOTICEABLE FREEDOM TO MOVE UP AND DOWN AT THE LEFT CORNER. UPON EXAMINATION, THE BRACKET THAT IS WELDED TO THE SUPPORT BRACE ON THE FORWARD LEFT SIDE OF THE SEAT HAD FAILED AT THE WELD LOCATIONS (2). THIS BRACKET IS PINNED TO THE RAIL AND KEEPS THE SEAT BOTTOM ATTACHED TO THE TRACK. THIS IS DEFINITELY A SAFETY HAZARD AND I WONDER WHAT UNNECESSARY INJURIES I OR MY WIFE MAY HAVE SUFFERED HAD THIS PART FAILED DURING AN ACCIDENT. I CAN'T IMAGINE THAT THIS PART WOULD EVER BE EXPECTED TO FAIL. *TR

01/25/2015
Components: TIRES,WHEELS
Incident Date: 01/25/2015
Crash: No
Fire: No
Summary

THE VALVE STEMS ON THE WHEELS ARE CORRODING AND ONE COMPLETELY FELL OFF WHILE ATTEMPTING TO TAKE A CAP OFF OF IT TO ADD AIR. THESE COULD POTENTIALLY RESULT IN RAPID AIR LOSS FROM THE TIRES AND AN ACCIDENT. I WAS LUCKY THAT IT HAPPENED WHEN I WASN'T DRIVING. *TR

01/25/2015
Components: STRUCTURE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H51A1******
Summary

THIS VEHICLE HAD WHAT IS BEING REFERRED TO AS A "MELTING DASHBOARD". THE MATERIAL HAS A DEFECT WHICH CAUSES IT TO BECOME SOFT AND STICKY, RESULTING IN A SHINY SURFACE THAT CAUSES A DANGEROUS GLARE. VISIBILITY BECOMES IMPAIRED, USUALLY BECAUSE OF A REFLECTION ON THE WINDSHIELD. MY UNDERSTANDING IS THAT THIS OCCURS MOST FREQUENTLY IN REGIONS WITH HIGH TEMPERATURE AND HUMIDITY. MAZDA INSPECTED MY VEHICLE AND VERIFIED THAT MINE WAS AFFECTED BY THIS CONDITION. THEY REFUSED TO REPAIR IT UNDER WARRANTY BECAUSE IT HAD RECENTLY EXPIRED. AS A GOODWILL GESTURE, THEY SUPPLIED THE REPLACEMENT PART AND I PAID FOR LABOR. THIS IS A DEFECTIVE PART. IT SHOULD BE RECALLED. TOYOTA AND LEXUS HAVE THE SAME PROBLEM WITH CERTAIN MODEL YEARS AND ARE REPLACING THEIRS AT NO COST TO THE OWNER. *TR

01/24/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

THE DASHBOARD ON MY CAR STARTED MELTING ON THE DRIVER SIDE BUT NOW THE ENTIRE DASH IS MELTED AND SHINY. I CAN'T SEE TO DRIVE WHEN THE SUN IS OUT. THE REFECTION OBSCURES MY VISION AND IS VERY UNSAFE. I TALKED TO MAZDA DEALERSHIP AND THEY WILL NOT DO ANYTHING. *TR

01/22/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

MY DASHBOARD IS A STICKY SAFETY HAZARD. I CANNOT SEE IN FRONT OF ME WHILE DRIVING, SEEING OTHER CARS AND PREDESTINES IS IMPOSSIBLE WITH THE GLARE FROM THE DASHBOARD ON THE WINDOW. MAZDA REFUSES TO DO ANYTHING ABOUT IT. *TR

01/13/2015
Components: SEATS
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

SAT DOWN, HEARD A LOUD POP AND SEAT MOVE VIOLENTLY RESULTING IN ME FALLING AWAY FROM STEERING WHEEL. UPON INSPECTION, LEFT SIDE WELD ON FRONT RAIL SNAPPED IN HALF. *TR

01/05/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

AFTER 3 YEARS OF NORMAL COMMUTER USE, THE DASHBOARD IN FRONT OF THE DRIVER SEAT HAS BECOME EXCESSIVELY SHINY. IT IS THE TOP HUMP OF THE DASHBOARD CLOSEST TO THE WINDSHIELD. THE SHINE REFLECTS A GLARE ONTO THE WINDSHIELD DIRECTLY IN THE DRIVER'S FIELD OF VISION. THE GLARE IS SOMETIMES SO BAD THAT IT HINDERS THE ABILITY TO SEE OTHER VEHICLES DIRECTLY IN FRONT OF THE CAR. THE SHINE IS UNABLE TO BE WIPED CLEAN AND LEAVES A STICKY BLACK RESIDUE WHEN TOUCHED. IT APPEARS THAT THE DASHBOARD UPHOLSTERY MATERIAL AND/OR ADHESIVE IS DEFECTIVE. *TR

01/01/2015
Components: SEATS
Incident Date: 12/30/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

WHILE DRIVING, MY FRONT DRIVER SEAT BROKE LOOSE FROM THE LEFT RAIL. AFTER INSPECTING THE SEAT, I NOTICED IT BROKE OFF THE PART THAT IS WELDED TO THE RAIL. THIS COULD HAVE EASILY CAUSED AN ACCIDENT. I'VE ALREADY SEEN MULTIPLE OTHER RELATED INCIDENTS REPORTED. I'M GOING TO THE MAZDA DEALER TOMORROW AND SEE WHEAT THEY WILL DO. PS. I'M 180 POUNDS, SO IT SEEMS THIS SEAT WAS POORLY WELDED. *JS

12/31/2014
Components: STEERING
Incident Date: 12/31/2014
Crash: No
Fire: No
Summary

I WAS DRIVING TO WORK TODAY AND SIMILAR TO THE PREVIOUS POSTS, MY POWER STEERING LIGHT LIT UP AND STEERING ASSIST FAILED. 4 TIMES IN THE 4 MILE TRIP. *JS

12/29/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 08/10/2009
Crash: No
Fire: No
Summary

THE DASHBOARD OF MY MAZDA 3 IS MELTED FROM THE SUN AND CAUSES GLARE ON THE WINDSHIELD. IT BLOCKS VISION OF A PORTION OF THE ROAD. *TR

12/27/2014
Components: STRUCTURE
Incident Date: 12/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

THERE IS A HAIRLINE CRACK IN MY 2010 MAZDA 3 DASHBOARD. IT IS DIRECTLY OVER THE PASSENGER SIDE AIRBAG AND I FEEL THIS IS A SAFETY ISSUE. I LIVE IN BUFFALO AND THE CRACK IS WORSE IN THE WINTER. I SPOKE WITH MAZDA AND SAID THIS WOULD BE EXPENSIVE TO REPAIR, HOWEVER, I HAVE CHECKED ONLINE AND MANY OTHER DRIVERS OF MAZDA'S HAVE HAD THIS ISSUE. I WOULD LIKE TO GET THIS FIXED, HOWEVER, I AM A GRADUATE STUDENT AND CANNOT AFFORD THIS. I WOULD LIKE TO MAKE SURE THIS IS ONLY COSMETIC AND NOT A SAFETY CONCERN. *TR

12/19/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

VEHICLE WITH CONTINUED ISSUE WITH MELTING DASHBOARD. REQUIRES VERY FREQUENT CLEANING OF THE INSIDE OF THE WINDSHIELD DUE TO THE SUBSTANCE BUILD-UP FROM THE DAILY HEATING IN THE FLORIDA CLIMATE. DURING THE DAY THE GLARE FROM THE SUN REFLECTS BACK ONTO THE WINDSHIELD CAUSING IT TO BE VERY DIFFICULT TO SEE. POLARIZED SUNGLASSES SEEMS TO MINIMIZE THE ISSUE. AT NIGHT, CERTAIN LIGHTING ALSO HIGHLIGHTS THE PROBLEMS ESPECIALLY WHEN SUNGLASSES ARE NOT APPROPRIATE. ON DECEMBER 8TH JUST AFTER SUNDOWN A VEHICLE BEGAN TO MAKE A LEFT TURN INTO MY RIGHT OF WAY AT AN INTERSECTION. THE STAR BURSTING FROM THE WINDSHIELD MADE IT IMPOSSIBLE TO SEE THAT THEY WERE TURNING IN FROM OF ME LEADING TO AN IMPACT. I BELIEVE THAT THIS DASHBOARD ISSUE PLAYED A VERY SIGNIFICANT ISSUE CONTRIBUTING TO THIS CRASH. THE FAULT WAS OBVIOUSLY THE OTHER DRIVER BUT DUE TO THE CIRCUMSTANCES I WAS UNABLE TO REACT QUICKLY. *TR

12/16/2014
Components: SEATS
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S62A1******
Summary

SAT IN DRIVERS SEAT HEARD AND FELT A SNAP UNDER DRIVERS SEAT. BROKEN WELD ON SEAT BRACE. *TR

12/09/2014
Components: SEATS
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

DRIVER'S SIDE SEAT IS BECOMING LOOSE AND "CLUNKING" UPON CORNERING AND ACCELERATION. A POST TO A MAZDA GROUP, AS WELL AS GOOGLE SEARCHES RESULTS IN HUNDREDS OF COMPLAINS OF THE SEAT TRACKS BREAKING AND THIS BEING A "COMMON FIX". THIS SHOULD BE A HUGE SAFETY CONCERN THAT COULD CAUSE AN ACCIDENT, OR CAUSE FURTHER INJURY IN THE CASE OF AN ACCIDENT. *TR

12/06/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

MY DASHBOARD IS MELTING (AND STICKY) AND IS CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD REDUCING MY VISIBILITY. I AM EXPERIENCING A LOT OF DIFFICULTY SEEING OUT OF MY WINDSHIELD SINCE IT IS ALMOST IMPOSSIBLE TO SEE OUT OF IT AT TIMES DUE TO THE GLARE. *TR

12/04/2014
Components: SEATS
Incident Date: 07/16/2014
Crash: No
Fire: No
Summary

I OPENED MY CAR AND SAT DOWN IN THE DRIVERS SEAT AS PER USUAL ONLY TO FIND THAT THE LEFT SIDE OF MY SEAT FELT LOOSE. AS I LEANED FORWARD AND BACKWARDS I COULD FEEL THE SEAT MOVING WITH ME. I GOT OUT AND LOOKED UNDER MY SEAT TO SEE WHAT MAY BE LOOSE. WHAT I FOUND WAS THAT THE PART OF THE SEAT ASSEMBLY THAT ATTACHES TO THE RAIL SYSTEM HAD COME OUT. I LOOKS LIKE A SMALL METAL BOLT THAT GOES THROUGH A METAL RAIL AND IS EITHER BOLTED DOWN ON THE OPPOSITE SIDE OR WELDED TOGETHER. *TR

12/03/2014
Components: STRUCTURE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

DASHBOARD MELTING AND TACKY TO TOUCH, CAUSES GLARE WHEN DRIVING, ATTRACTS LINT AND DEBRIS DUE TO STICKINESS. *JS

12/02/2014
Components: ENGINE
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE REFUELING THE VEHICLE, THE LOW OIL PRESSURE WARNING LIGHT ILLUMINATED AND SMOKE EMITTED FROM THE EXHAUST PIPE. THE VEHICLE WAS TOWED TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,537.

11/30/2014
Components: SEATS
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG1A1******
Summary

DRIVER SEAT BROKE WHILE DRIVING, VERY LOOSE AFTER. UPON INSPECTION FOUND THAT A METAL BRACKET ON LEFT RAIL BROKE (SPLIT IN HALF). *TR

11/28/2014
Components: STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE DASH HAS A GOO / HAS MELTED FROM HEAT SMELLS AND HAS CAUSED A SHINE THAT CAUSES DIFFICULTY TO SEE AS DRIVING. *TR

11/28/2014
Components: STRUCTURE
Incident Date: 09/24/2014
Crash: No
Fire: No
Summary

I LEFT MY CAR IN THE PARKING LOT AT WORK, AND WHEN I CAME BACK THE DASHBOARD HAD MELTED. I LIVE IN SAN ANTONIO TX, AND IT WASN'T A PARTICULARLY HOT DAY BUT IT MELTED. I TOOK IT TO THE DEALERSHIP, AND THEY TOLD ME THEY COULD NOT FIX IT BECAUSE THE WARRANTY HAD EXPIRED. IT CREATES A VERY BAD GLARE ON THE WINDSHIELD WHICH IN MY OPINION, AND MANY OTHER CASES THAT I HAVE HEARD FROM IS A SAFETY HAZARD. *TR

11/24/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

I HAVE A 2010 MAZDA 3I AND THE DASHBOARD IS MELTING INTO A BLACK RUBBER TAR ALIKE SUBSTANCE VERY STICKY AND IS REFLECTING ONTO MY WINDSHIELD BLOCKING MY VIEW OF TRAFFIC AFTER NOTICING IT EARLY ON I TRIED USING A WINDSHIELD VISOR BUT TO NO AFFECT DUE TO THE AMOUNT OF MELTING THE IMAGE OF THE SHINY MELTING RUBBER IS REFLECTING ONTO MY WINDSHIELD NOW TO THE POINT I'M SEEING IT I CAN NOT CLEAN IT DUE TO ITS STICKINESS AND THE REFLECTION IS GETTING WORSE IF I CAN NOT SEE WHAT'S IN FRONT OF ME IS THAT NOT A SAFELY CONCERN WHEN YOUR FIELD OF VIEW IS BLOCKED BY A DEFECTED PART MADE BY MAZDA ITS. *TR

11/24/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 10/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE CRUISE CONTROL SENSOR ILLUMINATED. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

11/22/2014
Components: STRUCTURE
Incident Date: 06/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

DASH BOARD MELTING. *TR

11/18/2014
Components: AIR BAGS
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

11/14/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S59A1******
Summary

MY DASHBOARD (ON THE DRIVER SIDE AND MIDDLE) APPEARS TO BE MELTING (AND STICKY) AND IS CAUSING A SIGNIFICANT GLARE ON MY WINDSHIELD REDUCING MY VISIBILITY. I AM EXPERIENCING A LOT OF DIFFICULTY SEEING OUT OF MY WINDSHEILD SINCE IT IS ALMOST IMPOSSIBLE TO SEE OUT OF IT AT TIMES DUE TO THE GLARE. *TR

11/12/2014
Components: STRUCTURE
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

OVER TIME, MY DASHBOARD BEGAN TO MELT AS I CLEANED IT WITH SOAP AND WATER IT ONLY GOT WORSE! THEY GLARE FROM THE DASHBOARD IS SO BAD THAT AT CERTAIN TIMES OF DAY I CANNOT SEE OUT OF MY WINDSHIELD. THIS IS NOT SAFE! *TR

11/11/2014
Components: VISIBILITY/WIPER
Incident Date: 02/14/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

I OWN A 2010 MAZDA 3 AND THE DASHBOARD HAS MELTED TO THE POINT THAT IT PRODUCES A GLARE ON THE WINDSHIELD RIGHT AT EYE LEVEL. I TRIED TO HAVE MAZDA REPLACE IT BUT THEY SAID BECAUSE MY WARRANTY HAD EXPIRED THEY WOULD NOT DO IT. I BOUGHT THE CAR IN 2010 ANY BY 2012 IT HAD STARTED MELTING. THIS IS CLEARLY A SAFETY HAZARD FOR ME AND EVERYONE ELSE ON THE ROAD AS SOMETIMES IT PREVENTS ME FROM SEEING OUT THE WINDSHIELD AT ALL. *TR

11/09/2014
Components: STRUCTURE
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

THE DASHBOARD MATERIAL IS MELTING. IT PRODUCES A GLARE ON THE WINDSHIELD ON SUNNY DAYS CREATING AN UNSAFE DRIVING CONDITION. *TR

11/07/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

MY DASHBOARD HAS BEEN INCREASINGLY STICKY FOR YEARS NOW, DESPITE ALL ATTEMPTS TO CLEAN IT. IT HAS INCREASED TO THE POINT OF REFLECTING OFF OF THE DASHBOARD AND DISTRACTING ME WHEN I DRIVE. I TOOK IT INTO THE MAZDA DEALERSHIP AND THEY INFORMED ME THAT THE DASHBOARD IS MELTING. I CANNOT IMAGINE THE CHEMICALS ARE GOOD TO BREATHE IN. *TR

11/05/2014
Components: STRUCTURE
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

THE FRONT DASH IN MY VEHICLE HAS BEEN MELTING AND KEEPS GETTING WORSE AS TIME GOES ON. WHEN I RUB A CLOTH ACROSS IT, THE FABRIC STICKS TO THE DASH. I'M VERY GOOD ABOUT USING A SUNSHIELD WHEN PARKED OUTSIDE, BUT THIS HAS NOT PREVENTED THE MELTING. *TR

11/04/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

THE GLUE IS MELTS ON MY DASHBOARD CAUSING A GLARE ON THE WINDOW. IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I'M DRIVING ON A SUNNY DAY. THE DASHBOARD IS VERY STICKY. *TR

11/04/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

UNABLE TO SEE OUT FRONT WINDSHIELD DUE TO GLARE FROM MELTING DASHBOARD WITH SUN HITTING AT CERTAIN ANGLES. *TR

11/04/2014
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

MULTIPLE TIMES, STARTING IN THE SUMMER OF THE VEHICLE'S FOURTH YEAR, I HAVE BEEN UNABLE TO SEE CLEARLY THROUGH THE WINDSHIELD DUE TO THE GLARE FROM THE MELTING DASHBOARD. LUCKILY IT HAS NOT CAUSED ANY INJURIES OR DEATH DUE TO THE FACT THAT I WAS AWARE OF THE PROBLEM AND MORE DILIGENT OF OTHERS ON THE ROAD. *TR

11/03/2014
Components: STRUCTURE
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

MY DASH BOARD IS MELTING AND DURING THE DAY IT IS HARD TO SEE OUT THE FRONT WINDSHIELD DUE TO THE GLARE THE MELTING DASH BOARD. THE FRONT HOOD PAINT IS CHIPPING OFF ONLY ON SELECT SECTIONS OVER THE ENGINE. *TR

10/30/2014
Components: STRUCTURE
Incident Date: 01/01/2013
Crash: No
Fire: No
Summary

THE TOP OF MY DASHBOARD HAS MELTED. IT HAS A STICKY, SHINY TEXTURE NOW. I LIVE IN FLORIDA, SO I GUESS IT MELTED FROM THE HEAT. IT'S SO BAD I CAN'T PUT ANYTHING NEAR OR ON IT FOR FEAR IT MIGHT GET RUINED BY THE DASHBOARD (EX: PARKING PASSES). THE GLARE SOMETIMES GETS BAD ENOUGH WHERE IT OBSTRUCTS MY VISION WHILE DRIVING. THE CAR IS JUST ABOUT 5 YEARS OLD NOW, BUT THE DASHBOARD HAS BEEN MELTED FOR A LONG TIME. I'M NOT SURE WHAT TO DO ABOUT IT. THERE MUST BE SOME KIND OF HEALTH RISK FROM DRIVING AROUND WITH MELTING PLASTIC IN FRONT OF YOUR FACE. *TR

10/29/2014
Components: STRUCTURE
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

THE DASHBOARD WITHIN MY VECHILE IS METLING. IT IS A GOOEY, STICKY AREA ALL THE WAY ACROSS THE DASHBOARD. IT CREATES A REFLECTIVE GLARE THAT INTERFERES WITH MY DRIVING. *TR

10/28/2014
Components: STRUCTURE
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

DASHBOARD "MELTED". IT'S SHINY ( BAD GLARE) AND VERY STICKY AS THOUGH THE GLUE HAS RISEN UP THROUGH IT. *TR

10/27/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

THE DASHBOARD ON THIS VEHICLE IS MELTING. I PURCHASED IT USED IN APRIL AND NOTICED ABOUT 1 MONTH LATER THAT THE DASH WAS STICKY. OVER THE LAST FEW MONTHS, IT HAS GOTTEN PROGRESSIVELY WORSE ON THE DRIVER'S SIDE TO THE POINT THAT THE GLARE CAUSES VISIBILITY ISSUES FOR THE DRIVER. *TR

10/26/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

THE DASHBOARD IN THE CAR IS MELTING - TO THE POINT THAT THE GLARE IS AFFECTING THE VIEW. *TR

10/24/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

BOUGHT THIS CAR USED IN JUNE 2013, AND NOTICED IN NOVEMBER OF 2013 IT STARTED TO BECOME STICKY ON THE DASHBOARD AS IF IT IS MELTING.. DIDNT REALLY BECOME AN ISSUE UNTIL IT BEGAN TO GLARE INTO MY WINDSHIELD CAUSING ME TO BE UNABLE TO SEE. I CANNOT CLEAN, OR TOUCH ANY PART OF THE DASHBOARD BECAUSE IT IS SO MELTED AND STICKY IT STICKS TO MY HANDS IF I DO. IT IS IN MY DIRECT VIEW OF WHERE I SHOULD BE LOOKING TOWARDS THE ROAD. HUGE ISSUE THAT NEEDS TO BE ADDRESSED. *TR

10/22/2014
Components: SEATS
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

I WAS DRIVING DOWN THE ROAD AND HEARD/FELT A CLUNK AND THE DRIVER SEAT TILTED BACK A FEW INCHES AND BECAME UNSTABLE. THE SEAT NOW MOVES FREELY UP AND DOWN AND IS NOT CURRENTLY SAFE TO DRIVE. THIS WAS A RESULT OF WELD ON THE SEAT BRACKET BREAKING AND THE SEAT LOSING ITS SUPPORT. I LOOKED ONLINE AND FOUND OVER 100 COMPLAINTS FOR THE SAME ISSUE. *TR

10/15/2014
Components: STRUCTURE
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD BEGA DETERIORATING. THE CONTACT NOTICED THAT THERE WAS A STICKY SUBSTANCE ACCUMULATING AS THE FAILURE WAS BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

10/15/2014
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H60A1******
Summary

THE ABS & DSC (DYNAMIC STABILITY CONTROL) INSTRUMENT PANEL WARNING LIGHTS CAME ON. I HAVE HAD THE CAR TESTED AT A REPAIR SHOP AND TWO SEPARATE COMPUTER READOUTS SHOW CODES C0020, U0140 & U0140 (RELATED TO THE ABS HYDRAULIC UNIT). THE SHOP PROVIDED SERVICE BULLETIN NO. 04-002/13, LAST ISSUED: 7/17/2013 RELATED TO THIS PROBLEM. I UNDERSTAND I MAY NOT HAVE FUNCTIONAL ABS OR DSC BUT THE BRAKES, WHILE NOT HAVING ABS, STILL FUNCTION. I WAS ADVISED THIS MAY BE A VERY EXPENSIVE REPAIR BUT SINCE IT IS A SAFETY RELATED ISSUE, MAZDA MAY FIX THE PROBLEM AT NO CHARGE. I WOULD ARGUE THAT NOT HAVING ABS OR DSC IS MOST CERTAINLY A SAFETY ISSUE AND I SHOULD HAVE RECEIVED A RECALL NOTICE. PLEASE ADVISE. *TR

10/10/2014
Components: STRUCTURE
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

THE DASH OF MY MAZDA 3 2010 IS LITERALLY MELTING. THIS CAUSE A GLARE WHEN DRIVING THAT CAN'T BE AVOIDED. THIS MAKES DRIVING VERY DANGEROUS IN SUNNY CONDITIONS. *TR

10/10/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H54A1******
Summary

THE DASHBOARD ON MY 2010 MAZDA 3 HAS BEGAN MELTING. THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THERE ARE CHUNKS OF THE DASH THAT COME OFF LIKE CHEWING GUM. THE DASH GETS ON EVERYTHING LIKE STICKY BLACK TAR. I CAN ONLY IMAGINE THAT THERE ARE DANGEROUS TOXINS BEING RELEASED INTO THE AIR TO BREATHE WHILE DRIVING KNOWING THAT THIS SYNTHETIC MATERIAL HAS NOW BROKEN DOWN AND BEGUN TO DETERIORATE. THE CAR IS ONLY FOUR YEARS OLD AND WELL CARED FOR. WHO IS TO BLAME FOR MY LOSS OF VALUE FROM A POORLY MADE PRODUCT. *TR

10/08/2014
Components: STRUCTURE
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

MY DASHBOARD IS MELTING WITH THE CONSISTENCY OF PEANUT BUTTER. I HAVE BROUGHT THE CAR TO MAZDA AND THEY WILL NOT STAND BEHIND THEIR CAR. *TR

10/08/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 01/10/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

THE DASHBOARD ON MY 2010 MAZDA 3 BEGAN MELTING AT THE BEGINNING OF THE YEAR. OVER TIME, MORE OF THE DASHBOARD HAS BECOME STICKY AND SHINY. SOMETIMES THE SHININESS IS SO REFLECTIVE THAT IT MAKES IT DIFFICULT FOR ME TO SEE WHEN I AM DRIVING ON A SUNNY DAY. THE VEHICLE RESIDES IN HAWAII AND IS KEPT IN A GARAGE WHEN NOT IN USE. *TR

10/07/2014
Components: TIRES,WHEELS
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

I HAVE NOW HAD TWO TPMS VALVE STEMS SNAP OFF WHILE NEEDING TO INFLATE MY TIRES. BOTH CRACKED IN HALF AT THE THREADED PART OR THE STEM. COST IS $150 EACH TO REPLACE. MAZDA CORPORATE SAYS THIS IS "NORMAL". I HAVE DRIVEN 500,000 IN MY LIFE AND NEVER HAD A VALVE STEM CRACK OFF. THIS CAR HAS HAD TWO. FORUMS ARE LITTERED WITH THIS ISSUE. PEOPLE COMPLAINING OF FAILURE WHILE DRIVING AND TIRES GOING FLAT ON THE HIGHWAY. WILL SOMEONE NEED TO DIE FOR MAZDA TO CHANGE THESE DANGEROUS MONITORS? *TR

10/07/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H52A1******
Summary

DASHBOARD IS MELTING, CREATING A SHINY SURFACE THAT CREATES A SEVERE GLARE AND INHIBITS VISION. THIS IS MORE THAN JUST A COSMETIC ISSUE. MAZDA REFUSED TO FIX THE PROBLEM FOR MY 2010 MAZDA3 WITH ONLY 47000 MILES ON IT. *TR

10/06/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

MAZDA 3 2010 DASH IS MELTING. I HAVE BEEN NOTICING A GLARE OVER THE LAST FEW MONTHS FROM THE DASH TO THE WINDSHIELD THAT IN SUNNY CONDITIONS WAS MAKING IT DIFFICULT TO SEE THROUGH THE GLARE. I THOUGHT IT WAS POTENTIALLY SOME ADHESIVE LEAKING OUT OF THE SEAM OF THE DASH. IT WAS GETTING WORSE OVER TIME SO THIS WEEKEND I ATTEMPTED TO CLEAN OFF THE SUBSTANCE. I FOUND THAT IT WAS NOT A SUBSTANCE BUT THE DASH HAD BECOME SOFT AND STICKY. IT WAS NOT ABLE TO BE CLEANED OFF. I HAVE USED A SUNSHADE SINCE I OWNED THE CAR (OCT 2009). I HAVE LIVED IN SOUTH FLORIDA SINCE 1985 AND HAVE OWNED MULTIPLE CARS. I LEARNED THE HARD WAY THAT YOU MUST SHADE YOUR DASH TO PREVENT IT FROM BEING DAMAGED. HOWEVER, OVER THE LAST 30 YEARS, NO DASH HAS MELTED AND CAUSED A DANGEROUS GLARE THAT IS A SAFETY HAZARD. *TR

10/04/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DASHBOARD ON MY MAZDA 3 SEEMS TO BE MELTING IN HOT WEATHER. WHEN THE SUN SHINES DIRECTLY ON THE DASH, IT CAUSES A HORRIBLE GLARE ON THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHAT IS DIRECTLY IN FRONT OF ME. IT IS THE WORST IN AFTERNOON SUNNY WEATHER. *TR

10/01/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

MOISTURE HAS ENTERED BOTH HEAD LAMPS CAUSING FAILURE OF BULBS AND HID CONTROL UNITS. COMPLETE LIGHTING FAILURE WHILE DRIVING. *TR

10/01/2014
Components: SEATS
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

DRIVERS SEAT FEEL LOOSE AND WIGGLES. UNKNOWN HOW IT WOULD HOLD UP DURING A CRASH. *TR

09/30/2014
Components: STRUCTURE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

MY DASHBOARD IS MELTING. THE GLARE GETS SO BAD I CAN'T SEE OUT OF THE WINDSHIELD. *TR

09/24/2014
Components: STRUCTURE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE DASHBOARD IS "MELTING". THE POLYMERS ARE BREAKING DOWN, IT IS STICKY, AND CAUSING A GLARE ON THE ROAD/WHEN DRIVING WHICH IS DANGEROUS. *TR

09/20/2014
Components: STRUCTURE
Incident Date: 02/11/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

INTERIOR DASHBOARD MELTING CAUSING BLINDING GLARE AND STICKINESS TO ANYTHING PLACED ON TOP OF IT. *TR

09/19/2014
Components: STEERING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

I WAS DRIVING ON A STANDARD 40 MPH BUSY STREET WHEN I TURNED A CORNER AND MY POWER STEERING COMPLETELY FAILED, I NARROWLY MISSED HITTING A POLE. I TOOK IT INTO A MAZDA DEALERSHIP IN HOPES THAT IT WOULD BE HONORED IN THE MAZDA3 2009 RECALL OR PERHAPS IT COULD BE HONORED IN A WARRANTY, BUT WAS TOLD NO. I FILED AN OFFICIAL COMPLAINT WITH MAZDA BUT WAS FURTHER DENIED, THEY WOULD NOT HELP ME IN ANY WAY RECONCILE THE $1200 COST OF THE REPAIR NOR WOULD THEY ISSUE ANOTHER RECALL. MY LIFE WAS AT RISK AND I WAS PUT UNDER TERRIBLE DISTRESS DURING AND AFTER THIS SITUATION WITH THE COST OF REPAIRS TO THIS SYSTEMATIC DESIGN FLAW. I FILED A SECOND COMPLAINT WITH MAZDA CUSTOMER EXPERIENCE ASKING FOR REIMBURSEMENT BUT WAS STILL DENIED. THIS IS A SERIOUS ISSUE THAT PERSISTS IN MODELS OUTSIDE OF THE 2009 POWER STEERING RECALL AND MAZDA NEEDS TO TAKE RESPONSIBILITY FOR THE SAFETY OF THEIR CARS AND ALL DRIVERS. *TR

09/19/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

DASHBOARD ON THE DRIVER SIDE BEGAN TO MELT, AND CONTINUED TO DO SO. THE DASHBOARD IS STICKY AND COLLECTS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE REFLECTING A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

09/18/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H57A1******
Summary

I HAVE A DASH THAT IS MELTING. IT IS OVER THE INSTRUMENT CLUSTER AND IS TURNING TO A TARRY LIKE SUBSTANCE. I DOES HAVE A LOT OF REFLECTION AND COULD CAUSE SOME VISION IMPAIRMENT FROM THE GLARE IT PRODUCES. I THINK IT IS A DESIGN FLAW. THE ABOVE INCIDENT DATE IS WHEN I NOTICED THE DASH. *TR

09/16/2014
Components: STRUCTURE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

MY DAUGHTER'S 2010 MAZDA3 HAS A DASHBOARD THAT IS MELTING. SHE SAYS THE GLARE FROM IT WHEN DRIVING IS VERY BAD. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I AM SEEING REGARDING COMPLAINTS, THERE ARE MANY COMPLAINTS REGARDING THIS. WHY HAS THIS NOT BEEN ADDRESSED AS A RECALL? IT IS OBVIOUSLY A MANUFACTURER DEFECT? *TR

09/16/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2009
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

WHEN THE TRUNK OR DOOR IS INADVERTENTLY LEFT OPEN FOR AN EXTENDED PERIOD OF TIME THE BATTERY IS TOTALLY DRAINED. THIS COULD LEAVE THE DRIVER STRANDED. IF JUMP STARTED AND BATTERY IS NOT FULLY CHARGED THIS COULD CAUSE INCREASED STRESS ON THE ALTERNATOR WHICH COULD LEAD TO COSTLY REPLACEMENT. *TR

09/13/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 09/01/2013
Crash: No
Fire: No
Summary

MY DASHBOARD BEGAN TO MELT, AND HAS CONTINUED TO DO SO SINCE. THE DASHBOARD IS STICKY AND COLLECTIONS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE WHICH REFLECTS A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT IS COSMETICALLY UNATTRACTIVE AND CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

09/11/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 09/05/2014
Crash: No
Fire: No
Summary

I NOTICED THAT MY DASH BOARD HAS STARTED TO MELT CREATING A VISIBILITY PROBLEMS. IT IS VERY STICKY. *TR

09/11/2014
Components: EXTERIOR LIGHTING
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

I HAVE NOTICED THAT MY HEADLIGHT ASSEMBLIES FILL UP WITH WATER AND CONDENSATION AFTER RAIN SHOWERS OR CAR WASHES. NO MODIFICATIONS HAVE BEEN DONE TO THESE ASSEMBLIES. *TR

09/10/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/30/2013
Crash: No
Fire: No
Summary

THE DASHBOARD IS MELTING ON THE MOUND ABOVE THE STEERING WHEEL, IN DIRECT LINE OF VIEW OF ROAD AND CONTINUES TO SPREAD. STICKY GLUE TYPE TEXTURE THAT NEVER DRIES. UNABLE TO PUT A SUN BLOCKER IN THE VEHICLE TO CONTAIN THE SPREADING ISSUE AND WHILE DRIVING IT CREATES GLARE. *TR

09/10/2014
Components: STRUCTURE
Incident Date: 01/13/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

MY MAZDA3 DASHBOARD IS MELTING. I HAVE NEVER USED ANY CHEMICAL SUBSTANCES TO CLEAN THE INTERIOR OF MY CAR. I LIVE IN SOUTH FLORIDA AND I'VE RECENTLY BEEN USING A SUNSHADE PROTECTOR BUT THAT DOESN'T NOT SEEM TO BE HELPING. THE GLARE FROM THE DASHBOARD AFFECTS MY VISION OF THE ROAD. I CONSTANTLY HAVE TO CLEAN MY WINDSHIELD WITH MILD DISH SOAP BECAUSE THE RESIDUE TRANSFER FROM MY SUNSHADE ONTO MY WINDSHIELD. THE COST OF REPLACING MY DASHBOARD IS NOT INCLUDED IN MY EXTENDED WARRANTY PACKAGE. I HAVE COMPLAINED TO MY MAZDA DEALER ON MULTIPLE OCCASIONS, BUT I WAS TOLD THAT I WOULD HAVE TO PAY $1,200.00 TO REPLACE THIS PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *TR

09/07/2014
Components: STRUCTURE
Incident Date: 09/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

MY DASHBOARD IS MELTING AND HAS BEEN FOR THE LAST YEAR. THE GLARE THIS CAUSES ON THE WINDSHIELD MAKES IT HARD TO SEE. *TR

09/06/2014
Components: STRUCTURE
Incident Date: 09/06/2014
Crash: No
Fire: No
Summary

MY MAZDA 2010 DASHBOARD APPEARS TO BE MELTING. *TR

09/05/2014
Components: STRUCTURE
Incident Date: 07/01/2014
Crash: No
Fire: No
Summary

THE DASHBOARD OF MY MAZDA3 SEEMS TO BE MELTING. THE BRIGHT SHINY PLASTIC IS CREATING A GLARE THAT HINDERS MY VISION WHILE DRIVING. THE PLASTIC IS STICKY TO THE TOUCH. ALSO, WHEN MY CAR HAS BEEN SITTING FOR AWHILE DURING THE DAY IT SMELLS OF MELTED PLASTIC WHEN YOU GET BACK INTO IT. *TR

09/05/2014
Components: STRUCTURE
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

THE DASHBOARD IS MELTING AWAY, VERY STICKY AND VERY SHINY CAUSING THE SUN TO IMPAIR VISION AS I'M DRIVING. *TR

09/04/2014
Components: STRUCTURE
Incident Date: 04/02/2014
Crash: No
Fire: No
Summary

I HAVE A 2010 MAZDA 3, BOUGHT BRAND NEW, OFF THE LOT IN 2010 AND THE DASHBOARD IS MELTING, CAUSING A SEVERE GLARE ON THE WINDSHIELD. THIS IS CAUSING ME A DRIVING HAZARD AS THE GLARE MAKES IT HARD TO SEE! THE DASH MATERIAL IS ALSO CRACKING AND MELTING AROUND THE AC VENTS. *TR

09/03/2014
Components: STRUCTURE
Incident Date: 09/03/2014
Crash: No
Fire: No
Summary

THE DASHBOARD IS MELTING CAUSING A REFLECTION ON THE FRONT WINDOW WHICH IS A DRIVING HAZARD AS THE REFLECTION ON THE WINDOW CAUSES LIMITED VISIBILITY WHILE DRIVING. DASHBOARD IS MELTED AND STICKY TO THE TOUCH, MOSTLY IN FRONT OF THE DRIVERS SIDE BUT ALSO TO A LESSER DEGREE ON PASSENGER SIDE. NO CHEMICALS HAVE BEEN USED ON THE DASHBOARD. *TR

09/03/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

THE DASHBOARD IS MELTING!! IT APPEARS THAT IT IS DETERIORATING CAUSING VISIBILITY ISSUES. IT IS BECOMING STICKY AND APPARENTLY IS A MANUFACTURER DEFECT. AS THE SUN GLARES DOWN ON THE WINDSHIELD, THE SUNS' RAYS BOUNCE OFF THE SHINY DASHBOARD CAUSING ME TO LOSE VISION IN TRAFFIC. THE MAZDA DEALER IS NOT WANTING TO REPLACE IT STATING IT IS OUT OF WARRANTY. THEY WANT ME TO PAY OVER $400 FOR THE LABOR AND 50% OF THE PART. I EVEN CALLED THE MAZDA HQ AND THEY REFUSE TO COVER THE DAMAGE, STATING THEY COULD DO NOTHING BETTER THAN THE OFFER THE DEALERSHIP GAVE ME. I REQUESTED TO SPEAK TO HIGHER UP MANAGEMENT AT CORPORATE BUT WAS TOLD BY THE REPRESENTATIVE THAT NOBODY COULD ASSIST ME FURTHER. THIS IS SO ABSURD!!! PLEASE HELP BEFORE I HAVE AN ACCIDENT. *TR

09/02/2014
Components: STRUCTURE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H55A1******
Summary

VEHICLE HAS THE MELTING DASHBOARD ISSUE REPORTED ON NISSAN, MAZDA, LEXUS AND TOYOTA HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/HUNDREDS-OF-DRIVERS-SAY-THEIR-DASHBOARD-IS-MELTING-AND-CAR-MAKERS-ARE-NOT-ISSUING-A-RECALL HTTP://WWW.MAZDA3FORUMS.COM/SHOWTHREAD.PHP?T=458121. *TR

09/02/2014
Components: STRUCTURE
Incident Date: 08/15/2014
Crash: No
Fire: No
Summary

DASHBOARD IS MELTING. IT HAS NOT BEEN EXPOSED TO ANY CHEMICALS THAT WOULD CAUSE IT. *TR

09/01/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

DASHBOARD MELTING. *TR

09/01/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

CAR'S DASHBOARD IS MELTING CLOSE TO THE WINDSHIELD. IT IS SHINY AND STICKY, AND THE REFLECTION OF THE SHINING DASH CAN SOMETIMES BE SEEN IN THE WINDSHIELD. *TR

08/27/2014
Components: STRUCTURE
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

DASHBOARD IS MELTING ON MY DAUGHTERS CAR. *TR

08/27/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

BLACK 2010 MAZDA 3, PURCHASED USED IN DECEMBER 2011; ABOUT A YEAR AND A HALF LATER THE DASH STARTED GETTING STICKY AND NOW IT IS LITERALLY MELTING. I HAVE NEVER USED ANY CLEANING PRODUCTS ON THE INTERIOR OF THE CAR AND WHEN I DO CLEAN THE INSIDE OF MY CAR, I USE A SOFT TOWEL. NOW I CANT EVEN CLEAN MY DASHBOARD, DUE TO THE STICKINESS AND POSSIBILITY OF RUINING IT EVEN MORE. THE DASH CAUSES A SEVERE GLARE WHILE DRIVING AND I FEEL THIS LACK OF VISIBILITY IS A HAZARD TO THE OPERATOR OF THE VEHICLE, PASSENGERS, OTHER DRIVERS, AND PEDESTRIANS. *TR

08/27/2014
Components: STRUCTURE
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE TOP OF THE DASHBOARD NEAR THE WINDSHIELD IS MELTING. THE DASHBOARD IS STICKY TO THE TOUCH AND HAS A VERY GLOSSY LOOK TO IT. WHEN DRIVING DURING CERTAIN TIMES OF THE DAY, THE DASHBOARD CAUSES A GLARE ON THE WINDSHIELD IN FRONT OF THE DRIVER MAKING IT DIFFICULT TO SEE WHILE DRIVING THE VEHICLE. *TR

08/27/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

DASHBOARD IS MELTING, WHICH HAS MADE THE SURFACE HIGHLY REFLECTIVE. THIS RESULTS IN POOR VISIBILITY WHEN IT REFLECTS INTO THE WINDSHIELD. COULD LEAD TO ACCIDENT IF IT REMAINS AS-IS. *TR

08/26/2014
Components: STRUCTURE
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE WAS MELTING. THE CONTACT MENTIONED THE MELTED DASHBOARD REFLECTS ONTO THE WINDSHIELD AND CAUSED A GLARE THAT WOULD AFFECT THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE WAS MILEAGE WAS 38,000. UPDATED 10/09/14*LJ

08/26/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H55A1******
Summary

DASHBOARD IS MELTING AND CAUSING GLARE ON WINDSHIELD. CONTINUES TO GET PROGRESSIVELY WORSE WITH THE HEAT. VISIBILITY GETTING WORSE AS WELL. *TR

08/25/2014
Components: STRUCTURE
Incident Date: 12/10/2013
Crash: No
Fire: No
Summary

DASHBOARD MELTED FROM HEAT, MADE THE DASHBOARD STICKY AND SHINY TO THE POINT WHERE VISIBILITY CAN BE AFFECTED IF THE SUN HITS IT THE RIGHT WAY MAKING IT DIFFICULT TO SEE SPOTS IN THE ROAD. POTENTIAL HAZARD TO HIT, PROPERTY, PETS, OR EVEN SMALL CHILDREN. IF THEY CAN RECALL MAZDA FOR SPIDERS IN THEIR ENGINES THEN WE SHOULD BE ABLE TO RECALL TO FIX THIS VISIBILITY HAZARD. *TR

08/21/2014
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

FOR ABOUT A YEAR NOW I HAVE BEEN NOTICING THAT MY DASHBOARD HAS BEEN MELTING. IT HAS GOTTEN SUCCESSIVELY WORSE TO THE POINT NOW THAT THE MELTING DASHBOARD IS REFLECTING ON THE WINDSHIELD. THE REFLECTION HAS GOTTEN SO BAD DURING THE DAY WHEN THE SUN IS OUT THAT THE VISIBILITY IS GREATLY IMPAIRED. MY SON WAS DRIVING THE CAR THE OTHER DAY AND HE TOLD ME HE COULD NOT SEE OUT BECAUSE OF THE GLARE. THAT IS THE POINT WHERE I DECIDED TO CONTACT THE MANUFACTURER. IT SEEMS THAT THEY WILL PAY FOR THE PART BUT THEY ARE ASKING ME TO PAY $170.00 FOR THE LABOR. THIS IS HAPPENING THROUGH NO FAULT OF MY OWN. IT IS A SAFETY RISK FOR WHOEVER IS DRIVING THE CAR AND SHOULD THEREFORE BE COVERED COMPLETELY BY THE MANUFACTURER BEFORE THERE IS LIVES LOST THROUGH THIS. *TR

08/21/2014
Components: STRUCTURE
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,250.

08/20/2014
Components: WHEELS
Incident Date: 03/24/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H65A1******
Summary

REPLACED 1ST OF 16 TIRES TO DATE. SINCE OWNING THIS CAR, WE'VE HAD TO REPLACE TIRES 1X/YEAR. THIS IS DUE TO THE OVERLY AGGRESSIVE CAMBER ON THE CAR. DURING THIS TIME, WE'VE TAKEN IT TO 2 SEPARATE MAZDA DEALERS WHO DENY ANY DEFECT IN THE CAR. AS A LAST RESORT WE'VE CONTACTED MAZDA, NA, WHO REFERRED US BACK TO ONE OF THE DEALERS WE'VE DEALT WITH IN THE PAST. THEIR SOLUTION WAS ADDITIONAL ROTATIONS AND ALIGNMENTS. YOU CAN'T ALIGN CAMBER WHEN IT MEETS THE MANUFACTURER'S SPECIFICATIONS THAT CAUSE THE TIRES TO WEAR ON THE INNER SIDE PREMATURELY. WE HAVE 80,500 MILES ON THE CAR AND HAVE PUT ON 4 SETS OF TIRES. MAZDA DENIES ANY DEFECT, JUST AS THEY DID 20 YEARS AGO WITH A SEAT BELT PROBLEM THAT RESULTED IN A RECALL AFTER GOVERNMENT INTERVENTION. THE TIRE ISSUE IS A SAFETY ISSUE IN THAT THE WEAR IS OUT OF SIGHT. THIS LAST PAIR OF TIRES WERE PURCHASED DUE TO A BLOWOUT ON A MAJOR ROAD AND HAVING TO CHANGE TO THE DONUT WHILE ON THE SHOULDER. MAZDA WILL NOT BACK THEIR VEHICLES, SO DON'T BUY THEM! *TR

08/19/2014
Components: STRUCTURE
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DASHBOARD IS MELTING IN THE FLORIDA HEAT. NOT MUCH ELSE TO EXPLAIN BUT THAT WHEN IT'S LEFT IN THE SUN IT MELTS.. *TR

08/18/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

THE DASHBOARD IS MELTING. THE REFLECTION FROM THE MELTING, SHINY, DASHBOARD CAN MAKE DRIVING DIFFICULT AT TIMES BECAUSE THE REFLECTIONS FROM THE DASHBOARD ONTO THE FRONT WINDSHIELD CAN NEGATIVELY AFFECT VISIBILITY. *TR

08/16/2014
Components: STRUCTURE
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

DASHBOARD IS MELTING, STICKY AND CRACKING. WHILE DRIVING DURING THE DAY WHEN THE SUN IS OUT, IT CREATES A GLARE RIGHT AT EYE LEVEL CAUSING UNSAFE VISIBILITY ISSUES. IT IS ALSO A STICKY MESS, WHICH CAUSES DUST, DEAD BUGS AND HAIR TO STICK TO MY DASHBOARD. *TR

08/14/2014
Components: STRUCTURE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

I'M WRITING THIS COMPLAINT TO OFFICIALLY DETAIL, IN WRITING, THAT MAZDA HAS REFUSED TO ACKNOWLEDGE THE FACT THAT THE DASHBOARD ON MY 2010 MAZDA3 HAS MELTED! I BROUGHT THIS ISSUE TO THEIR ATTENTION THIS PAST APRIL, 2014, WHEN I HAD MY CAR AT MY LOCAL SHOP FOR OTHER REPAIR ISSUES. MY ADVISOR CALLED LATER THAT AFTERNOON TO SAY THAT HIS MANAGER STATED THAT BECAUSE MY CAR WAS "OUT OF WARRANTY", IT WAS MY RESPONSIBILITY TO REPLACE THE DASHBOARD AT A COST OF APPROXIMATELY $1000 OUT OF POCKET! THEY WERE NOT ACCOMMODATING AT ALL. THIS IS COMPLETELY LUDICROUS! CARS SHOULD NOT MELT! MY DASHBOARD IS TOTALLY RUINED! I CAN NEVER AGAIN EVEN WIPE IT OFF AS IT HAS LITERALLY TURNED INTO THE CONSISTENCY OF FLYPAPER! THE MELTED, STICKY, MESS GETS ON/RUINS EVERYTHING IT TOUCHES! AND, THIS ISN'T EVEN THE WORST PART! THE GLARE THAT RADIATES OFF OF MY WINDSHIELD AT CERTAIN TIMES OF THE DAY IS HORRIFIC! DRIVING IS A TOTAL SAFETY HAZARD!! I AM AFRAID TO DRIVE MY CAR! IT'S SO DANGEROUS! I HAVE PICTURES I CAN SEND IF YOU WOULD LIKE TO SEE THEM! I FIND THIS TO BE COMPLETELY UNACCEPTABLE! WARRANTY OR NOT, THIS IS A BLATANT DEFECT IN THE MANUFACTURING OF THIS CAR! MY LOCAL NEWS CHANNEL HAS DONE AN INVESTIGATION ON THIS ISSUE AND THE LAST I HEARD, LAWYERS ARE GETTING INVOLVED AND THEY HAD MENTIONED A CLASS ACTION LAWSUIT AGAINST MAZDA, LEXUS, AND NISSAN. SOMETHING NEEDS TO BE DONE. THIS IS NOT A RARE INCIDENT! THIS IS A HUGE, PREVALENT PROBLEM! NOT TO MENTION, THE VALUE OF MY CAR IS NOW IN THE TOILET! IF I WENT TO TRADE IT IN OR SELL IT, EVEN THOUGH IT ONLY HAS 59,000 MILES, I WOULD TAKE A HUGE HIT ON WHAT I WOULD GET FOR IT! THIS IS A DEFECT! MAZDA NEEDS TO BE HELD ACCOUNTABLE AND THEY NEED TO BE FORCED TO REPLACE ALL OF THESE DEFECTS (USING NEW, UPDATED DASHBOARD MATERIAL SO IT DOESN'T HAPPEN AGAIN), AT NO COST TO THE CONSUMER, BEFORE SOMEONE GETS KILLED BECAUSE OF THE GLARE ISSUE CAUSED BY THIS! *TR

08/13/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/12/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

DASHBOARD GETTING VERY SOFT IN THE SUN. ALWAYS REMAINS STICKY AND CONTINUES TO LEAVE RESIDUE ON THE WINDSHIELD CAUSING GLARE. *TR

08/13/2014
Components: STRUCTURE
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

DASH BOARD IS MELTING. WHEN DRIVING IT CAUSES A GLARE ON WINDSHIELD WHICH IS DANGEROUS WHEN DRIVING! *TR

08/12/2014
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

VEHICLE WAS PURCHASED NEW. THE DASHBOARD IS MELTING. IT IS STICKY TO THE TOUCH AND SHINY. THE SHINY AREAS REFLECT SUNLIGHT AND CAUSE DIFFICULTY SEEING OUT OF THE WINDSHIELD. THIS SHOULD BE REPLACED BY THE MANUFACTURER AS IT IS AN OBVIOUS MATERIAL DEFECT! *TR

08/12/2014
Components: TIRES,WHEELS
Incident Date: 12/04/2013
Crash: No
Fire: No
Summary

THE TIRE PRESSURE SENSORS BECAME CORRODED. ONE BROKE OFF DURING GETTING NEW TIRES INSTALLED, THE SECOND HAPPENED WHILE I WAS FILLING THE TIRE WITH AIR. IT JUST FELL APART IN MY HAND. *TR

08/08/2014
Components: WHEELS
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

ALL FOUR WHEELS ARE RUSTING. RUST IS SO BAD THAT A FLAT TIRE CANNOT BE CHANGED, THE WHEELS ARE RUSTED COMPLETELY TO THE AXLES. CAR HAS NEVER BEEN EXPOSED TO SALT WATER AND WAS PURCHASED NEW. *TR

08/06/2014
Components: STRUCTURE
Incident Date: 06/04/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

DASHBOARD MELTED DUE TO SUN EXPOSURE - DASHBOARD HAD TO REPLACED DUE TO GLARE ON WINDSHIELD. *TR

08/04/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S58A1******
Summary

2010 MAZDA 3 DASH PANEL/DASHBOARD (P/N: BBM460400H02) IS MELTING. THE DASH PANEL SOFT-TOUCH COATING MATERIAL FIRST TURNED STICKY AND EVENTUALLY DISINTEGRATED INTO A VISCOUS SUBSTANCE. SURFACE FINISH TURNED FROM MATTE TO HIGH GLOSS. THE NOW REFLECTIVE DASH SURFACE CAUSES A LARGE GLARE ON THE WINDSHIELD AND OBSTRUCTS DRIVER'S VISIBILITY. *TR

07/31/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S53A1******
Summary

THIS CAR MAZDA 3 I PURCHASED IN 2011 AS A 2010 LEFTOVER NEW, AND THE DASH BOARD IS MELTING CREATING EVERYTHING TO STICK TO IT, AND ALSO OBSTRUCTING MY VIEW THROUGH THE WINDSHIELD ON SUNNY DAYS DUE TO THE NATURE OF HOW SHINY IT IS. IT LOOKS LIKE A WET DOWN DASH BUT THE REFLECTION IS CREATING VERY DIFFICULT VIEWING PROBLEMS ON SUNNY DAYS, DUE TO THE GLARE ON THE WINDSHIELD FROM IT. IT IS VERY DANGEROUS. I WOULD APPRECIATE THIS BEING LOOKED INTO. *TR

07/30/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/30/2014
Crash: No
Fire: No
Summary

THE DASHBOARD ON MY 2010 MAZDA3 HATCHBACK IS MELTING AND STICKY. WHILE DRIVING TOWARDS THE SUN, THE GLARE FROM THE SHINY STICKY AREA REFLECTS ONTO THE WINDSHIELD AND MAKES IT VERY DIFFICULT TO SEE OUT. IN FACT, I DIDN'T EVEN NOTICE THE STICKY MELTING DASH AT FIRST, WHAT I NOTICED FIRST WAS THE FACT THAT I WAS HAVING DIFFICULTY SEEING OUT OF THE WINDSHIELD. I TAKE VERY GOOD CARE OF MY CAR. I HAVE NOT USED A BUNCH OF CLEANERS ON THE DASH IN THE PAST. I DO USE A SUN SHADE IN THE WINDSHIELD WHEN PARKED. *TR

07/29/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S58A1******
Summary

TOP FRONT DASHBOARD IS MELTING. THE MATERIAL IS NOW STICKY AND CAN'T BE CLEANED BECAUSE THE RAG/TOWEL STICKS. WHEN TOUCHED BLACK RESIDUE STICKS TO YOUR HANDS AND WHEN DRIVING THE SUN REFLECTS OFF THE SHINY STICKINESS AND CAUSES A DRIVING HAZARD ON THE WINDSHIELD. *JS

07/29/2014
Components: STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

THE DASHBOARD IN MY MAZDA 3 IS "MELTING". THE DASHBOARD IS STICKY, TACKY TO THE TOUCH AND DEFORMING. THE CAR IS 4.5 YEARS OLD AND THE DEALERSHIP WILL NOT COVER THE ISSUE UNDER THE EXTENDED WARRANTY, MY FACTORY WARRANTY EXPIRED LAST YEAR. THIS IS CLEARLY A MANUFACTURING DEFECT.THE DASHBOARD HAS BECOME SHINY IN THE AFFECTED AREA DUE TO THE "MELTING" AND IS REFLECTING THE SUNLIGHT INTO MY EYES DURING DRIVING IN SUNNY WEATHER AND IS BECOMING A SAFETY ISSUE. *JS

07/25/2014
Components: STRUCTURE
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

THE DASHBOARD OF MY 2010 MAZDA3 IS MELTING. I NOTICED THIS ABOUT A MONTH AGO, BUT WHETHER IT STARTED BEFORE THAT I'M NOT SURE. NOW THERE IS A GLOSSY SHEEN TO THE DASHBOARD THAT IMPAIRS MY VISION WHEN DRIVING IN THE MORNING OR THE EVENING, WHEN THE SUN IS RISING OR SETTING. IT CREATES A GLARE ON THE GLASS. *TR

07/24/2014
Components: STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Summary

I OWN A 2010 MAZDA 3. WITHIN THE LAST YEAR, THE DASH HAS STARTED TO MELT. I'VE CONTACTED MAZDA AND BECAUSE IT'S OUT OF WARRANTY, THEY WERE UNABLE TO HELP IN ANYWAY. THE CAR IS ONLY 4 YEARS OLD! *TR

07/23/2014
Components: STRUCTURE
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S58A1******
Summary

THE DASHBOARD ON MY CAR HAS BEGUN TO MELT, CREATING A VERY SHINY SLICK WHICH (WHEN DRIVING AT THE PROPER ANGLE) CAUSES THE SUN TO REFLECT INTO MY EYES. WHILE I HAVE HAD THE CAR FOR ABOUT 5 YEARS, IT HAS ONLY BEGUN TO MELT THIS SUMMER. *TR

07/21/2014
Components: STRUCTURE
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE DASHBOARD ON MY MAZDA 3, 2010 IS MELTING. IT IS SOFT AND STICKY. *TR

07/21/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H57A1******
Summary

I HAVE HAD MY VEHICLE FOR ALMOST 4 YRS.THE DASHBOARD STARTED TO MELT IN 2013. IT CREATES A SHINY REFLECTION ON THE FRONT GLASS WHICH BECOMES VERY IRRITATING UNABLE TO SEE CLEARLY. *TR

07/18/2014
Components: SEATS
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

THE DRIVER SEAT BEGAN TO WOBBLE BACK AND FORTH WHILE DRIVING THE CAR. THE PROBLEM IS DUE TO A SHEET METAL PIECE (APPROXIMATELY 1/8 INCH THICK) THAT HOLDS THE SEAT BOTTOM TO THE SEAT SLIDE ADJUSTMENT. THE SPRING RETAINER HAD POPPED OFF THE LOCATING PIN ALLOWING THE SHEET METAL TO BEND AND THE PIN TO COME OUT OF ITS RETAINING HOLE. I ATTEMPTED TO REPLACE THE SPRING RETAINER, BUT THE SHEET METAL SNAPPED DUE TO WORK HARDENING. THE FAILURE MECHANISM APPEARS TO OCCUR BECAUSE THE SHEET METAL IS STAMPED DURING MANUFACTURE AND A HOLE APPROXIMATELY 1/2 THE WIDTH OF THE SHEET METAL IS PUNCHED THROUGH THE SHEET METAL DRASTICALLY REDUCING ITS STRENGTH. I PURCHASED A NEW SLIDE MECHANISM BECAUSE MAZDA DOES NOT HAVE A RECALL OR SPECIAL SERVICE PROGRAM FOR THIS FAILURE. HOWEVER, WHEN I EXAMINED THE NEW SLIDE MECHANISM, I DISCOVERED THAT MAZDA HAS SIGNIFICANTLY REDESIGNED THIS PART TO PREVENT THE TYPE OF FAILURE THAT I EXPERIENCED. THE NEW PIECE DOES NOT HAVE THE PUNCHED HOLE, BUT INSTEAD HAS A REINFORCED BOSS AS WELL AS SIGNIFICANT AMOUNTS OF WELDING TO ENSURE THE PIECE CANNOT BEND OR BREAK. MY GUESS IS THAT THE NEW DESIGN IS AT LEAST 100 TIMES MORE DURABLE THAN THE ORIGINAL DESIGN. OBVIOUSLY, MAZDA CONSIDERED THE OLD DESIGN TO BE SUBSTANDARD. I BELIEVE THAT THIS SHOULD BE THE SUBJECT OF A RECALL TO VERIFY THAT THE SEAT RETENTION HAS NOT FAILED. THIS IS A SAFETY ISSUE BECAUSE THE FAILURE RESULTS IN ONLY 3 POINTS OF RETENTION FOR THE SEAT AND THE DRIVER CAN POSSIBLY LOSE CONTROL DUE TO IMPROPER RESTRAINT IN THE SEAT. I CAN SUPPLY PICTURES OF THE NEW DESIGN AND DEFECTIVE DESIGN IF YOU NEED THEM. THERE ARE TWO SUCH PIECES PER SEAT SO THE POSSIBILITY EXISTS FOR BOTH TO FAIL IN SEQUENCE CREATING A MORE SERIOUS SAFETY ISSUE. *TR

07/18/2014
Components: STRUCTURE
Incident Date: 12/17/2012
Crash: No
Fire: No
Summary

THE DASHBOARD SEEMS TO BE MELTING BY THE FRONT WINDSHIELD. THIS IS PRODUCING A GLARE ON THE WINDSHIELD WHICH IS SEEN WHILE DRIVING. *TR

07/15/2014
Components: STRUCTURE
Incident Date: 07/15/2014
Crash: No
Fire: No
Summary

THE DASH COVER IN THE CAR IS MELTING AND THE GLARE FROM THE MELTED DASH IS CAUSING PROBLEMS WITH VISIBILITY. *TR

07/10/2014
Components: VISIBILITY
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY SHATTERED. THE CONTACTED INDICATED THAT THE SUN ROOF WAS IN THE CLOSED POSITION DURING THE INCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED. NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 67,000...UPDATED 08-26-14 *BF THE CONSUMER STATED AFTER RESEARCHING THE MATTER IT FOUND THAT SUNROOF EXPLOSIONS ARE A DOCUMENTED OCCURRENCE DUE TO LOW TEMPERED GLASS, PRIMARILY FROM MEXICO. UPDATED 09/2/2014 *JS UPDATED 8/20/14*CN

07/09/2014
Components: STRUCTURE
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

DASHBOARD OF MY MAZDA 3 2010 IS STICKY AND MELTING CAUSING A GLARE ON MY WINDSHIELD. THIS IS VERY UNSAFE AS I DRIVE DURING HIGH TRAFFIC TIMES. *TR

07/06/2014
Components: WHEELS
Incident Date: 07/06/2014
Crash: No
Fire: No
Summary

LOW TIRE PRESSURE LIGHT CAME ON WHILE DRIVING. PULLED IN TO THE GAS STATION TO CHECK TIRES AND NOTICED A FLAT REAR TIRE. WENT TO PUT AIR IN AND SAW THE VALVE STEM WAS GONE. HAD IT TOWED AND WAS TOLD I NEED TO REPLACE ALL OF THEM. THEY ARE ALL CRACKED. JUST GOT BACK FROM A VACATION. GLAD THIS DIDNT HAPPEN ON THE TUNPIKE. SEEMS VERY SOON FOR THIS TO HAPPEN. BEEN DRIVING 40 YEARS. THIS IS A FIRST.VERY EXPENSIVE AND DANGEROUS.40 ,000 MILES SEEMS PRETTY SOON FOR THIS. *JS

07/02/2014
Components: STRUCTURE
Incident Date: 11/01/2012
Crash: No
Fire: No
Summary

DASHBOARD STARTED MELTING, TO MY SURPRISE WHEN I CONTACTED THE DEALER THEY SAID THAT WAS PROBABLY BY A CLEANING PRODUCT WITCH WASN'T THE CASE. THIS IS VERY DISTRACTING WHEN DRIVING DURING THE DAY AND NIGHT BY THE GLARE, MAKES IT VERY DIFFICULT. IT SEEMS IT IS THE CASE TO MANY OTHERS MAZDA 3 OWNERS I KNOW. I NEVER SAW THIS HAPPENING TO ANY CAR DASHBOARD BEFORE. IT CONCERNS ME BECAUSE OF MY SAFETY WHEN DRIVING. *TR

06/28/2014
Components: STRUCTURE
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

THE DASHBOARD IN MY 2010 MAZDA 3 IS MELTING MAKING IT LOOK AS IF A STICKY SUBSTANCE IS COVERING IT. ON TOUCH, FINGERS STICK TO THE DASHBOARD. THE CAR REMAINS IN A COVERED PARKING GARAGE AT ALL TIMES, SO IT IS NOT BEING EXPOSED TO EXTREME HEAT CONDITIONS. THE ONLY EXPOSURE TO THE SUN IS WHILE DRIVING AND DURING THAT TIME, THE CAR'S AIR CONDITIONING IS ON. THE STICKY SUBSTANCE CAUSES A GLARE ON THE WINDSHIELD, WHICH IN FLORIDA IS A MAJOR SAFETY CONCERN. IT SEEMS A VERY CHEAP AND DEFECTIVE MATERIAL HAS BEEN USED IN THE MANUFACTURING OF THE DASHBOARD. *TR

06/27/2014
Components: VISIBILITY
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: VIN: JM1BL1******
Summary

WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65-70 MPH, I HEARD LIKE A GUNSHOT AND AT FIRST THOUGHT THERE WAS A TERRIBLE ACCIDENT BEHIND ME. HOWEVER, I IMMEDIATELY REALIZED THAT THERE WAS A GAPING HOLE IN MY SUNROOF. AT THE TIME, THE TEMPERATURE WAS APPROXIMATELY 92 DEGREES AND THE SUNROOF WAS CLOSED. THE INSIDE COVER, HOWEVER, WAS OPEN, SO THERE WAS GLASS EVERYWHERE INSIDE MY CAR. I WAS TRAVELING UPHILL AT THE TIME AND THERE WAS NO INDICATION OF ANY DEBRIS OR ROCKS. MY FRONT WINDSHIELD AND THE BODY OF MY CAR WAS FINE. IT WAS JUST THE SUNROOF THAT SEEMED TO EXPLODE ON ITS OWN. MAZDA WOULD NOT TAKE RESPONSIBILITY FOR THIS INCIDENT. AN INSURANCE CLAIM HAS BEEN FILED. *TR

06/24/2014
Components: AIR BAGS,STRUCTURE
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

IN LAST 6 MONTHS MY DASHBOARD IS MELTING! I HAVE NOTICED IT WAS GETTING SHINY AND STICKY AS IF SOMEONE HAD POURED GLUE ON IT. I HAVE TRIED TO USE NUMEROUS DIFFERENT CLEANERS AND NOTHING HAPPENS. THE SURFACE IS SO SHINY IT IS CAUSING GLARE WHEN I DRIVE OR MT TEENAGERS DRIVE THE CAR. THIS IS UNSAFE. NOW I AM RESEARCHING AND FIND NUMEROUS COMPLAINTS ABOUT SAME ISSUE. IS THIS ALSO AFFECTING MY AIRBAG? *TR

06/20/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

DASHBOARD MELTING WHICH CAUSES GLARE WHILE DRIVING. *TR

06/17/2014
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/11/2013
Crash: No
Fire: No
Summary

MELTING DASHBOARD - CAUSES AWFUL GLARE IN WINDOW AT TIMES OF DAY. *TR

06/17/2014
Components: STRUCTURE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S50A1******
Summary

WITHIN THE LAST YEAR, THE HEAT FROM THE SUN HAS MELTED THE DASHBOARD. IT BECOMES STICKY AND FLAKING OFF. THE MAJOR ISSUE IS THE GLARE IT CAUSES ON THE WINDSHIELD WHEN DRIVING. *TR

06/14/2014
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/20/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

APPROXIMATELY 2 YEARS AGO I NOTICED MY DASH BOARD WAS WET LOOKING AND STICKY. IT HAS PROGRESSIVELY GOTTEN WORSE. MY DASH BOARD IS MELTING. THIS IS A HUGE SAFTEY HAZZARD AS THE GLARE FROM THE MELTING DASH AFFECTS MY VISION WHEN DRIVING DURING THE DAYLIGHT. *JS

06/06/2014
Components: SERVICE BRAKES
Incident Date: 06/03/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

06/06/2014
Components: SEATS
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

WHILE DRIVING HERD A POPPING UNDER THE DRIVERS SEAT, THE SEAT THEN STARTED ROCKING BACK IN FORTH. SEAT IS UNSAFE TO DRIVE. NOTICED SEVERAL OTHER COMPLAINTS ABOUT THE EXACT SAME THING OBVIOUSLY THERE IS A PROBLEM WITH THE WELD POINTS ON THIS MODEL. MY 3RD MAZDA NEVER HAD ANY PROBLEMS WITH MY 1ST 2 BUT THE 2010 MAZDA 3 QUALITY DOES NOT HOLD UP TO THE PREVIOUS YEARS. *TR

06/05/2014
Components: TIRES,WHEELS
Incident Date: 04/19/2014
Crash: No
Fire: No
Summary

ON 4/19/14, I HAD A BROKEN TPMS SENSOR WHICH NEEDED TO BE REPLACED. THIS SENSOR WAS ON THE PASSENGER SIDE, FRONT TIRE. THEN AGAIN ON 6/2/14, I HAD THE SAME PROBLEM ON A DIFFERENT TIRE - THE DRIVER SIDE BACK TIRE. *TR

05/28/2014
Components: STEERING
Incident Date: 05/13/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE. DR

05/28/2014
Components: TIRES,WHEELS
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

WHILE DRIVING ON THE HIGHWAY MY TIRE PRESSURE MONITOR SYSTEM (TPMS) LIGHT CAME ON TO INDICATE A LOW TIRE. I PULLED INTO THE GAS STATION NEAR MY HOUSE RIGHT AFTER AND CHECK MY TIRE PRESSURES. WHEN CHECKING THE DRIVER SIDE REAR TIRE PRESSURE WITH A TIRE PRESSURE GAUGE THE TPMS SENSOR AND STEM PUSHED IN AND AIR BLASTED OUT, BLOWING SEVERAL PIECES OF THE SLEEVE THAT KEEPS THE STEM IN PLACE OFF OF THE WHEEL/STEM. I PICKED UP THE 2 REMAINING PIECES (ONE THIRD OF THE SLEEVE WAS MISSING AND PRESUMED TO HAVE FALLEN OFF WHILE DRIVING) AND THEY HAD CRACKED LENGTH-WISE AND HAD A LARGE AMOUNT OF WHITE CORROSION IN THE THREADS. THE REMAINING STEM WAS ALSO COVERED IN WHITE CORROSION ON THE THREADS AND THE TIRE HAD LOST MOST OF ITS PRESSURE. I STILL HAVE THOSE PIECES OF THE CRACKED TPMS SENSOR SLEEVE IF NEEDED TO BE EXAMINED. I TOOK THE VEHICLE AND WHEEL TO THE MAZDA DEALERSHIP WHERE THEY INSPECTED THAT WHEEL AS WELL AS THE OTHERS. THEY STATED THAT 2 OF MY OTHER TPMS SENSORS HAD CRACKED SLEEVES THAT COULD COME OFF AT ANY TIME IN ADDITION THE ONE THAT HAD FAILED. IF ONE OF THOSE HAD FAILED ON ONE OF MY FRONT WHEELS THIS COULD HAVE CAUSED A LOSS OF CONTROL WHILE DRIVING. *TR

05/20/2014
Components: TIRES,WHEELS,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/18/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S59A1******
Summary

IN THE MAZDA 3, THE TPMS SENSOR IS CONNECTED TO THE AIR VALVE. THE TPMS SENSORS BREAK EASILY, CAUSING THE TIRE TO DEFLATE. IF THE OUTSIDE PART OF THE TPMS SENSOR BREAKS FROM CORROSION OR BEING HIT AGAINST A CURB, THE TIRE WILL DEFLATE. I HAVE HAD 3 TPMS SENSORS BREAK SINCE I HAD THE CAR, WHICH HAS ONLY BEEN 4 YEARS (APPROX 39,000 MILES), AND IS EXPENSIVE TO REPLACE. MY TIRES ARE LESS THAN 3 YEARS OLD. THE PART OF THE TPMS EXPOSED ON THE OUTSIDE WILL CORRODE, AND IF THE OUTSIDE PART BREAKS OFF, YOUR TIRES DEFLATE. THIS IS A COMMON PROBLEM FOR MAZDA OWNERS. THESE THINGS BREAK AND THEN CAUSE A FLAT, LEAVING THE DRIVER IN A POSSIBLE EMERGENCY SITUATION. THE REASON FOR THE TPMS SENSOR IS SO DRIVERS DON'T HAVE BLOW OUTS, BUT THE EMERGENCY LIGHT IS VERY NONSPECIFIC, SO THE ONLY WAY YOU KNOW WHAT THE PROBLEM IS WHEN THE FLAT HAS ALREADY OCCURRED, WHICH IS UNNECESSARILY CAUSED BY THE TPMS SENSOR. THIS LATEST INCIDENT INVOLVED ME STRANDED IN THE COUNTRY, YET ANOTHER TPMS SENSOR REPLACEMENT ($200 APPROX), A NEW TIRE, AND AN ALIGNMENT - ALMOST $500 TOTAL. IF THE TPMS SENSOR HADN'T BROKEN, THE FLAT WOULD NOT HAVE OCCURRED AT ALL. *TR

05/19/2014
Components: STRUCTURE
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF5A1******
Summary

DASHBOARD IS VERY SHINY. STARTED TO REFLECT OF WINDSHIELD AND CAUSE A GLARE. VERY STICKY AND IS LITERALLY MELTING. HAS A CONSTANT SHINE CAN NO LONGER CLEAN IT AND GLARE IS GETTING WORSE AND DANGEROUS AT THIS POINT. *JS

05/13/2014
Components: POWER TRAIN
Incident Date: 05/11/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

I WAS DRIVING DOWN THE ROAD ALL THE SUDDEN MY CAR STOPPED AND WOULD NOT ENGAGE. APPARENTLY MY CLUTCH JUST RANDOMLY WENT OUT. I HAVE TO COMPLETELY REPLACE THE ENTIRE THING $1000. MAZDA SAID ITS A NORMAL WEAR AND TEAR AT 67000 MILES WE SHOULD NOT BE DOING A COMPLETE REPLACEMENT OF THE CLUTCH. IT SHOULD NOT JUST RANDOMLY GO OUT WITHOUT ANY WARNING. *TR

05/09/2014
Components: POWER TRAIN,ENGINE
Incident Date: 11/15/2012
Crash: No
Fire: No
Summary

CLUTCH GAVE OUT AT 33,000 MILES. THAT IS ABSURD. MAZDA CLAIMS ITS UNDER THEIR "WEAR AND TEAR" BUT THIS IS NOT A NEW PROBLEM FOR A LOT OF PEOPLE. PREMATURE CLUTCH FAILURE SHOULD HAVE BEEN A RECALL ON MAZDA 3'S BACK IN 2011. *TR

05/01/2014
Components: STRUCTURE
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H58A1******
Summary

CAR WAS PURCHASED IN 2009 AND UP UNTIL LAST YEAR I HAD VERY FEW PROBLEMS AND WAS VERY HAPPY WITH THE CAR. HOWEVER, LAST YEAR I NOTICED MY DASHBOARD APPEARED TO BE VERY SHINY AND EXTREMELY STICKY. IT APPEARED AS THOUGH SOME TYPE OF GLUE HAD BEEN POURED ON IT. WHEN I TOUCHED THE DASHBOARD THE MELTED MATERIAL WOULD COME OFF ON MY FINGERS. I TOOK IT TO THE DEALERSHIP WHO SAID THEY HAD NEVER SEEN ANYTHING LIKE IT. THEY ARRANGED TO HAVE THE MAZDA AREA REPRESENTATIVE COME AND LOOK AT IT. HE EXAMINED THE DASHBOARD AND TOLD ME HE HAS SEEN THIS BEFORE, MOSTLY IN STATES LIKE FLORIDA, THAT ARE BASICALLY HOT ALL YEAR. HE STATED IT WAS THE GLUE USED TO SECURE THE DASHBOARD WHICH WAS LEACHING UP. HE APPROVED THE DEALERSHIP TO REPLACE THE PART AT NO CHARGE, HOWEVER THE DEALERSHIP SAID IT WOULD COST $300.00 TO HAVE IT INSTALLED. IF THE PART WAS FAULTY WHY DO I NEED TO PAY TO HAVE THE NEW PART INSTALLED. I HAVE DONE NOTHING AND CONTINUE TO HAVE A DEFECTIVE DASHBOARD, MY CONCERN IS WILL THE AIRBAG WORK CORRECTLY INSIDE THIS DEFECTIVE DASHBOARD? I HAVE RECENTLY SEEN THE INVESTIGATIVE REPORT ON MY LOCAL NEWS CONCERNING THIS ISSUE. WITHOUT QUESTION THIS IS A SAFETY ISSUE IN MY OPINION. *TR

04/29/2014
Components: WHEELS
Incident Date: 04/29/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TPMS LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 51,850.

04/18/2014
Components: SEATS
Incident Date: 04/07/2014
Crash: No
Fire: No
Summary

DRIVER SEAT IS LOOSE AND ROCKS. A PIECE OF METAL DETACHED AND IT LOOKS LIKE VERY CHEAP METAL AND POOR WELDING. *TR

04/10/2014
Components: STRUCTURE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

THE WHOLE DASHBOARD IS MELTING. *TR

04/08/2014
Components: SEATS
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H48A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAME BECAME SEPARATED FROM THE BASE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE SEAT BRACKET HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT THE VEHICLE WAS 86,000.

03/21/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/17/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S61A1******
Summary

CONDENSATION FORMS IN HEADLIGHT HOUSING CAUSING HID MODULE TO SHORT CIRCUIT AND HEADLIGHT TO FAIL. SAFETY CONCERN REGARDING VISIBILITY COULD LEAD TO ACCIDENT. MANUFACTURER REFUSES TO TAKE BLAME FOR FAULTY CONSTRUCTION LEADING TO MALFUNCTION RESULTING IN CONSUMER HAVING TO PAY FULL COST OF HEADLIGHT ASSEMBLY AND NEW HID MODULE. *TR

03/21/2014
Components: SEATS
Incident Date: 01/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT THE DRIVER'S SEAT FRAME SEPARATED FROM THE BASE. THE CONTACT'S INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND FOUND A DEFECTIVE WELDING, WHICH CAUSED THE BASE TO SEPARATE FROM THE SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT THE VEHICLE WAS 100,000.

03/12/2014
Components: TIRES
Incident Date: 09/19/2012
Crash: No
Fire: No
Summary

IT IS NOW MARCH 2014, AND 3 OF THE TPMS VALVE STEMS HAVE CORRODED AND ARE FALLING APART. THE FIRST ONE WAS DISCOVERED DURING TIRE REPLACEMENT. NOW 2 MORE ARE FALLING APART. ALL COMPONENTS ARE THE ORIGINAL, SO THE CLAIM ABOUT GALVANIC CORROSION DUE TO USING AFTERMARKET VALVES WITH BRASS IS IRRELEVANT. MAZDA HAS A SERIOUS SAFETY PROBLEM AND IS DOING NOTHING ABOUT IT. FOR REFERENCE I ALSO OWN A TOYOTA RAV4 AND THE TPMS ARE STILL PERFECT. *TR

03/07/2014
Components: TIRES,WHEELS
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

TIRE PRESSURE GAUGE BROKE OFF, RESULTING IN SUDDEN LOSS OF TIRE PRESSURE AND THE NEED TO SUDDENLY SLOW AND PULL OVER. AFTER TAKING IT INTO BE SERVICED, THE MAZDA DEALER SAYS ALL FOUR ARE CORRODED, AND NEED TO BE REPLACED. AT 4 YEARS AND LESS THAN 40,000 MILES, THIS SEEMS CLEARLY LIKE A POTENTIAL SAFETY PROBLEM WITH THE CAR IN GENERAL. *TR

02/27/2014
Components: TIRES,WHEELS
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

REAR TIRE WAS FLAT IN THE MORNING. COULD NOT FIND VISIBLE DAMAGE. PUMPED IT UP TO 32 PSI AND BY NEXT MORNING IT WAS 20 PSI. THREE DAYS LATER, A FRONT TIRE WAS FLAT. NO NOTICEABLE DAMAGE, BUT DID NOTICE A CRACKED TIRE STEM ON A THIRD TIRE. WENT TO A TIRE DEALER TO GET REPAIRS. WAS INFORMED THAT THREE OF MY FOUR TIRE PRESSURE MONITOR SENSORS WERE LEAKING. HAD ALL FOUR REPLACED AT MY EXPENSE. I DO NOT BELIEVE THIS IS A SAFETY IMPROVEMENT OVER NOT HAVING THE SENSORS WHICH ARE NOW REQUIRED BY LAW. *TR

02/11/2014
Components: POWER TRAIN
Incident Date: 02/06/2014
Crash: No
Fire: No
Summary

CLUTCH FAILURE WHILE DRIVING RESULTING IN DIFFICULTY STEERING AND LOSS OF CONTROL OF THE VEHICLE. AS THE CARE HAD A LOW MILEAGE AND IS NEW YOU ARE NOT EXPECTING THIS KIND OF PROBLEM. NEED TO INVESTIGATE WHY THESE CLUTCHES ARE FAILING, SPECIFICALLY IN THE 2010 MODEL. *TR

01/28/2014
Components: SEATS
Incident Date: 01/27/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S64A1******
Summary

ENTERED THE VEHICLE TO GO TO WORK. SAT DOWN IN THE DRIVER'S SEAT, IMMEDIATELY HEARD A POP AND THE SEAT BECAME UNSTEADY (WOBBLY). AFTER WORK I LOOKED AT THE BOTTOM OF THE SEAT AND SAW THAT A WELD BROKE LOOSE FROM A BAR THAT STABILIZES THE SEAT. IT IS VERY DISCONCERTING TO THE DRIVER WHILE OPERATING THE VEHICLE AND MAY CONTRIBUTE TO THE POSSIBILITY OF FUTURE CRASHES. THE SAFETY OF THE SEAT DURING A CRASH SCENARIO IS COMPROMISED. *TR

01/28/2014
Components: WHEELS
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, SHE HEARD AN UNUSUAL NOISE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE. THE CONTACT NOTICED THE DRIVER'S SIDE REAR TIRE PRESSURE MONITOR SENSOR WAS FAULTY AND CAUSED THE TIRE TO DEFLATE. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR. THE CONTACT WANTED TO INCLUDE THAT IF SHE WERE TRAVELING AT GREATS SPEEDS THE FAILURE COULD HAVE BEEN HAZARDOUS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15,850.

01/08/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S64A1******
Summary

BOTH HEADLIGHTS SHORTED OUT AT THE SAME TIME. ONE MINUTE THEY WORKED AND THE NEXT THE DID NOT. HAD TO WAIT TO MOVE CAR AND TAKE TO DEALERSHIP TILL DAY LIGHT SINCE THIS HAPPENED IN THE DARK. LUCKILY WE HAD STOPPED SO THEY DID NOT FAIL WHILE DRIVING. FOUND OUT UPON INSPECTION THIS IS A PROBLEM DUE TO THE MOISTURE THE HEADLAMP CASE ALLOWS INSIDE. WE HAD COMPLAINED ABOUT THIS MOISTURE PREVIOUSLY BACK IN 2011 AND 2012. WE HAD BEEN INFORMED IT WAS A DEFECT JUST AS WE HAD BEEN TOLD WITH OUR 2004 MAZDA 3. INTERESTING ENOUGH WE FIND OUT THAT IN THE 11 TIMES OUR VEHICLE WAS SERVICED AT GALPIN MAZDA IN 2012 THERE HAD BEEN A SERVICE BULLETINS ON THIS EXACT ISSUE AND RECOMMENDED TO REPLACE THE DEFECTIVE HEADLAMPS. GALPIN DID NOTHING. NEVER EVEN MENTIONED ANYTHING BUT SIMPLY RESPONDED WITH " ITS A KNOWN DEFECT." SERVICE BULLETIN #SB-09-003-13. ANOTHER SERVICE BULLETIN #09-005-11, AND ANOTHER #SB-09-057-10. UPON SPEAKING TO OTHER MAZDA MECHANICS, WE LEARNED THIS HAS BEEN AN ONGOING ISSUE. WE HAD EXPERIENCED IT FOR YEARS WITH OUR 2004 AS STATED PREVIOUSLY BUT NEVER REALIZED IT WAS THE INSIDE CONDENSATION CAUSING THE BULB TO BLOW. THE FACT THAT MAZDA KNOWINGLY CONTINUED MANUFACTURING THESE DEFECTIVE HEADLAMP CASINGS AND NEVER RECALLED THEM IS UNACCEPTABLE. WHAT IF WE HAD BEEN DRIVING WHEN THEY FAILED? AS IT WAS WE HAVE SPENT 2 MONTHS NOW DEALING WITH BOTH MAZDA AND GALPIN, WHO BOTH WANT TO WASH THEIR HANDS OF ANY WRONG DOING. THIS IS UNACCEPTABLE. THIS IS A SAFETY ISSUE. MAZDA KNOWS IT. DEALERS KNOW IT, YET IT IS ALLOWED TO CONTINUE. THE COST TO REPLACE THE PARTS NOW ARE OVER 3 THOUSAND DOLLARS. WE ARE SUPPOSED TO PAY FOR THEIR CONSTANT AND KNOWING ERRORS. THAT IS NOT ACCEPTABLE AND THEY NEED TO BE STOPPED AND MADE TO FIX THIS PROBLEM BEFORE SOMEBODY DIES IN AN ACCIDENT WITH THEM FAILING. *TR

01/07/2014
Components: SEATS
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

DRIVER SEAT IS LOOSE AND MOVES DURING BRAKING OR TURNING A CORNER. THIS CAN MAKE IT HARD TO CONTROL THE VEHICLE. IF THIS WOULD BREAK LOOSE DURING A CRASH HOW WOULD THIS EFFECT AIR BAG OPERATION. *TR

12/16/2013
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S5XA1******
Summary

2010 MAZDA 3. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES, SOFTNESS OF THE BRAKE AND RESURFACING ROTORS. *SMD THE CONSUMER STATED A VISUAL INSPECTION REVEALED THE TRANSMISSION FLUID NEEDED TO BE REPLACED, THE TIRES WERE WEARING UNEVENLY, AND THE VEHICLE PULLED TO THE LEFT. ALSO, THE BATTERY WAS REPLACED.

12/04/2013
Components: EXTERIOR LIGHTING
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

CONDENSATION FORMED INSIDE DRIVERS HEADLIGHT CAUSING A FAILURE OF THE DRIVERS SIDE HID (XENON) HEADLIGHT AND BALLAST. EXISTING TSB (NHTSA REFERENCE #10037655 TSB REFERENCE #SB-09-057-10) FOR THIS CONDITION. THIS NEEDS TO BE UPGRADED TO A RECALL SO MAZDA CANNOT REFUSE REPAIR DUE TO OUT OF WARRANTY VEHICLES FOR TIME/MILEAGE. THIS IS A KNOWN DEFECT AS SHOWN IN THE ABOVE REFERENCED TSB AND MAZDA IS REFUSING TO FIX WHEN VEHICLE IS OUT OF THE 3YR/36,000 MILE WARRANTY. CORPORATE MAZDA HAS BEEN IN CONTACT WITH LOCAL DEALERSHIP WHICH HAS VERIFIED THAT HID LAMP/BALLAST FAILURE WAS DIRECTLY CAUSED WITH CONDENSATION FROM ABOVE REFERENCED TSB. AFTER VERIFICATION FROM LOCAL DEALERSHIP, MAZDA CORPORATE (800-222-5500) REFUSES TO ASSIST WITH GETTING VEHICLE FIXED AND OPERATING CORRECTLY AND SAFELY. *TR

11/21/2013
Components: STEERING
Incident Date: 11/18/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA3. THE CONTACT WAS DRIVING 35 MPH WHEN THE POWER STEERING WARNING LAMP ILLUMINATED AS THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST MODULE WAS FAILING AND THAT THE FAILURE COULD RECUR SPORADICALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

11/18/2013
Components: STEERING
Incident Date: 11/18/2013
Crash: No
Fire: No
Summary

POWER STEERING ASSIST LIGHT CAME ON AND STAYED ON. CAR WAS VERY HARD TO STEER. *TR

10/17/2013
Components: EXTERIOR LIGHTING
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

WATER INTRUSION AND CONDENSATION BUILD-UP INSIDE THE HEADLAMP ASSEMBLY CAUSING MAJOR DAMAGE AND REQUIRED WHOLE UNIT REPLACEMENT. USUALLY HAPPEN AFTER A RAINSTORM OR CAR WASH. THIS HAD OCCURRED TO BOTH HEADLAMPS ON MY VEHICLE. THE FIRST INCIDENT HAPPENED IN APRIL 2012 TO THE PASSENGER-SIDE HEADLAMP ASSEMBLY AFTER I WASHED THE VEHICLE. THE LAST INCIDENT HAPPENED IN OCTOBER 2013 TO THE DRIVER-SIDE HEADLAMP ASSEMBLY AFTER A RAIN STORM. *TR

10/15/2013
Components: TIRES,WHEELS
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

JUNE 9TH 2013, VEHICLE EXPERIENCED LOSS OF INFLATION PRESSURE IN PASSENGER FRONT TIRE WHILE DRIVING. DEALERSHIP CONFIRMED TPMS VALVE SEAL FAILURE WAS ROOT CAUSE OF AIR LOSS. CHECK OF OTHER TPM SENSORS CONFIRMED DRIVER SIDE FRONT SEAL WAS ALSO DEFECTIVE AND LEAKING SMALL AMOUNTS OF AIR. BOTH REPLACED UNDER WARRANTY WITH DEALER INDICATING THIS AS A KNOWN ISSUE. SEPTEMBER 16TH 2013 PASSENGER REAR TIRE EXPERIENCED AIRLOSS WHILE DRIVING VEHICLE. DEALER INVESTIGATION CONFIRMED TPM VALVE FAILURE. PART NOT COVERED UNDER WARRANTY OR DEALER GOODWILL. FAILURE OF SAFETY-CRITICAL PART AFTER ~3 YEARS OF FIELD EXPOSURE IS NOT ACCEPTABLE. *TR

09/23/2013
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF4A1******
Summary

I WAS DRIVING TO WORK. ROAD WAS WET. VEHICLE GETS IN FRONT OF ME AND I HAD TO TURN QUICK TO AVOID HITTING THIS VEHICLE. I LOST CONTROL, LUCKILY NO ONE WAS INJURED. I KNOW DSC IS NOT SUPPOSED TO REPLACE A SAFE DRIVER, BUT IN AN EMERGENCY SITUATION LIKE THIS IT SHOULD OF AT LEAST HELPED ME OUT. IT TURNED COMPLETELY OFF. THE DSC LIGHT CAME ON PERMANENTLY AS WELL AS THE ABS LIGHT AND THE BRAKE LIGHT. AFTER TURNING THE VEHICLE OFF THEN BACK ON THE LIGHTS CAME OFF. WHEN I TOOK THE CAR TO THE MAZDA DEALER AND WAS COMPLETELY IGNORED BY THE SERVICE DEPARTMENT AS TO THE SYSTEM HAVING ANY PROBLEM AT ALL. SO I DECIDE TO GO TO AN EMPTY PARKING LOT AND TRIED TO REPEAT THE SAME EMERGENCY SITUATION I WAS AND INDEED THE SYSTEM FAILED AGAIN. I WENT BACK TO THE MAZDA DEALER AND SHOWED THEM, AND APPARENTLY THE ONLY SOLUTION TO THEM IS REPLACE THE DSC MODULE. THIS WOULD OF BEEN SUFICIENT FOR ME IF THE SYSTEM WASN'T $700, AND SINCE MY VEHICLE HAS 50000 MILES ON IT AND I NO LONGER HAVE THEIR INITIAL WARRANTY EFFECTIVE, THEN IT'S A MUST STRIVE SITUATION. THE ONLY REASON I'M COMPLAINING IS BECAUSE OF THE POOR QUALITY OF THIS SYSTEM, THE HAZARDOUS SITUATION IT COULD COMPROMISE MAZDA DRIVERS AND OTHERS AROUND THEM, AND THE FACT THAT MAZDA IS IGNORING THIS DESPITE THOUSANDS OF CUSTOMERS COMPLAINING.

09/06/2013
Components: SEATS
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

AS I WAS DRIVING I FELT AN UNEASE MOVEMENT OF THE DRIVER'S SEAT. SUDDENLY IT STARTED A KIND OF A "ROCKING CHAIR" MOVEMENT. THEN IT FELT LIKE SOMETHING SNAPPED AND BROKE. I MOVE MY SELF FORWARD TO KEEP CONTROL OF THE CAR AND STOPPED. AS SOON AS I RAISED MY BODY FROM THE SEAT I COMPLETETLY FELL BACKWARDS. AS I LOOKED UNDER THE SEAT THERE WAS A PIECE OF METAL COVERED WITH A CLEAN TYPE OF GREASE OR LUBRICANT OF ABOUT 4" LONG LAYING UNDER MY SEAT.

09/05/2013
Components: STEERING
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF0A1******
Summary

PARKED CAR AFTER SHORT DRIVE. WHEN RESTARTED CATASTROPHIC POWER STEERING FAILURE VERY SIMILAR IN SYMPTOMS OF THE RECALL FOR MODELS AS LATE AS 2009. WOULD NOT BE SURPRISED TO FIND A 2009 PART IN THE CAR. THE CAR IS NOT DRIVABLE EXCEPT BY PERSON WITH AMPLE UPPER BODY STRENGTH TO MAN-HANDLE STEERING AND IS A SIGNIFICANT SAFETY HAZARD. *JB

08/27/2013
Components: WHEELS,ENGINE
Incident Date: 08/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA3. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, THE TECHNICIAN ADVISED THAT THE MOTOR MOUNT WAS CRACKED AND NEEDED TO BE REPLACED. ALSO, THE CONTACT MENTIONED THAT THE FRONT DRIVER'S SIDE TIRE WENT FLAT WITH THE ILLUMINATION OF THE TIRE SENSOR WARNING LIGHT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE SENSORS WERE CORRODED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 76,000.

08/20/2013
Components: SEATS
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

NOTICED MOVEMENT/LOOSE DRIVERS SEAT, TOOK TO DEALER, SAID BASIC WARRANTY HAD EXPIRED, BUT MILEAGE LOW SO MAZDA MAY COVER. MAZDA COVERING PART, BUT NOT LABOR. THE SEAT IS LOOSE, BRACKET IS CRACKED THAT HOLDS SEAT. IS THIS A SAFETY ISSUE THAT SHOULD BE COVERED UNDER THE SAFETY WARRANTY? *TR

08/19/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

VEHICLE LOST POWER MULTIPLE TIMES SHUDDERING ON THE ROAD. FAULTY WIRING HARNESS WAS DISCOVERED BY THE DEALERSHIP. THIS ISSUE WAS PRESENT ON PREVIOUSLY PRODUCED MAZDA 3S FOR THE YEAR BUT THE DEALERSHIP STATED THAT THIS PARTICULAR VIN DIDN'T FALL INTO THE PRODUCTION NUMBERS FOR THE RECALL. THIS ISSUE SEEMS TO BE PRESENT ON MORE CARS THAN JUST THE 25,000 THAT WERE RECALLED IN 2009. *TR

07/26/2013
Components: TIRES,WHEELS
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H60A1******
Summary

WITHIN 2 DAYS OF DRIVING, MY MAZDA 3 HAD TWO SEPARATE INCIDENTS, WHERE THE VALVES OF THE TIRE PRESSURE MONITORING SYSTEM (TPMS) FAILED, ON TWO SEPARATE TIRES. ON MONDAY, JULY 18, 2013 WHILE TRAVELING AT HIGHWAY SPEED ON RT. 25 IN BOURNE, MA, THE TIRE PRESSURE WARNING LIGHT CAME ON. I STOPPED AT THE NEAREST GAS STATION. THE DRIVER'S FRONT TIRE WAS VERY FLAT. WHEN I ATTEMPTED TO FILL IT WITH AIR, THE VALVE PUSHED INTO THE TIRE. LUCKILY, I WAS AT A GAS STATION AND THEY WERE ABLE TO REPAIR THE TIRE WITH "STANDARD" (NON-TPMS) VALVE AND I WAS ON MY WAY. AS I WAS ON VACATION. I PARKED THE CAR FOR A WEEK. WHEN I RETURNED TO MY CAR (JULY 22), I DROVE THE CAR FOR ABOUT 50 MILES. I STOPPED TO HAVE LUNCH AND NOTICED THAT THE DRIVER'S SIDE REAR TIRE WAS VERY FLAT. WHEN I ATTEMPTED TO PUT AIR INTO THE VALVE, IT TOO PUSHED INTO THE TIRE. THAT IS TWO TPMS VALVES THAT FAILED IN TWO DAYS OF DRIVING. I CALLED MAZDA CUSTOMER SERVICE (800-222-5500, EXT. 6) EXPLAINED THE SITUATION TO JOSE (EXT. 1180). HE WAS SYMPATHETIC, BUT WOULD NOT COMMIT TO MAZDA REPAIRING THE TPMS VALVE AT NO COST TO ME. I AM HAVING MY MECHANIC PUT IN NON-TPMS VALVES IN THE REMAINING TWO TIRES ON THE CAR, AS I FEEL THEY ARE A REAL SAFETY HAZARD. I WILL NOT DRIVE THE CAR UNTIL IT IS REPAIRED. I WENT ON TO THE INTERNET AND THERE ARE NUMEROUS INSTANCES OF VALVE FAILURES ON MAZDA3 CARS (HTTP://CARPROBLEMZOO.COM/MAZDA/MAZDA3/TIRE-PRESSURE-MONITORING-SYSTEM-PROBLEMS.PHP). I PLAN TO TAKE THE FAILED COMPONENTS TO WELLSLEY MAZDA, IN WELLSLEY MA WHERE THE VEHICLE WAS PURCHASED, FOR EVALUATION. I DO NOT TRUST THE RELIABILITY OF THE TMPS SYSTEM IN MY MAZDA3, AND APPARENTLY THERE ARE OTHERS WHO FEEL THE SAME. THE FAILURE OF THE TPMS VALVES IS A SERIOUS SAFETY ISSUE AND ONE THAT THE NHTSA SHOULD CONSIDER INVESTIGATING. TIRE FAILURE AT HIGHWAY SPEED CAN LEAD TO VERY SERIOUS ACCIDENTS.

07/25/2013
Components: TIRES,WHEELS
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

I HAVE A 2010 MAZDA 3, I HAVE HAD ISSUES WITH THE TIRE PRESSURE SENSOR CORRODING AND CAUSING THE TIRE TO LOSE AIR QUICKLY. THIS HAS HAPPEN TO ME TWICE WITHIN 6 MONTHS OF EACH OTHER. I TOOK THE OTHER TWO TIRE SENSORS OFF, WHICH THEY WERE ALSO CORRODED. THIS ISSUE NEEDS TO BE ADDRESSED AS QUICKLY AS POSSIBLE, I GOT LUCKY THAT I WASN'T TRAVELING AT HIGH SPEEDS AT THE TIME MY PRESSURE IN MY TIRES WENT OUT. ALSO AT THE TIME I HAD TWO CHILDREN UNDER THE AGE OF 5 IN THE CAR WHICH THANK GOODNESS NOTHING HAPPEN TO THEM! THIS COULD VERY EASILY CAUSE SOMEONE TO LOOSE CONTROL AND WRECK THEIR CAR AND CAUSE SERIOUS INJURIES. *TR

07/25/2013
Components: WHEELS
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG2A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE REAR PASSENGER'S SIDE TIRE WENT FLAT WITH THE ILLUMINATION OF THE TIRE SENSOR WARNING LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TIRE SENSORS WERE CORRODED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

07/23/2013
Components: TIRES,WHEELS
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG5A1******
Summary

ONLY OWNER OF A 2010 MAZDA 3. ISSUES WITH CAR SINCE PURCHASING. REPLACED TIRES IN WINTER OF 2012, FEW WEEKS LATER TIRE PRESSURE LIGHT CAME ON. FILLED TIRES WITH AIR. FEW WEEKS LATER, SAME OCCURRENCE. BROUGHT CAR TO THE PLACE WERE THE TIRES WERE PROFESSIONALLY INSTALLED. THE INSPECTED OVER ALL 4 TIRES AND FOUND THAT 2 OF THE 4 TIRE STEMS NEEDED TO BE REPLACED. CALLED MAZDA CORP AND THEY STATED THE CAR NEEDED TO GO TO A DEALERSHIP TO BE DIAGNOSED. ( FOR LEAKING TIRE STEMS ). CALLED MY LOCAL MAZDA WHERE THE CAR WAS PURCHASED, THEY WERE GREAT AND SAID THEY WOULDN'T CHARGE A FEE TO DIAGNOSE LEAKING STEMS AS IT WAS OBVIOUS. THEY DID FIND THAT 2 OF THE 4 WERE BROKEN. 1 WAS ACTUALLY SNAPPED IN HALF. NO DRIVER ERROR NOTED, OR DAMAGE TO RIM. IF YOU GOOGLE THIS ISSUE THERE ARE OTHER COMPLAINTS OUT THERE REGARDING THIS, BUT MAZDA STILL WONT RECOGNIZE THIS AS A SAFETY ISSUE. MY QUESTION BEING... WHAT IF THE STEMS FAILED AT A HIGH RATE OF SPEED ???? *TR

07/17/2013
Components: TIRES
Incident Date: 07/14/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG9A1******
Summary

WHILE CHECKING A CUSTOMER'S TIRE PRESSURE THE TPMS SENSOR BROKE CAUSING ALL AIR TO ESCAPE THE TIRE, IMMOBILIZING THE VEHICLE. WE HAD A NEW TPMS SENSOR INSTALLED AND THE TIRE REPAIRED FOR $81.41. *TR

07/16/2013
Components: TIRES,WHEELS
Incident Date: 07/09/2013
Crash: No
Fire: No
Summary

TPMS ALERTED DRIVER TO LOW AIR PRESSURE IN A TIRE. CHECKED TIRE, PRESSURE LOW (SUBSEQUENTLY FOUND SCREW IN TIRE). ONCE AIR NOZZLE PLACE ON VALVE STEM, IT SNAPPED IN HALF AND ALL THE AIR IMMEDIATELY WENT OUT OF THE TIRE. OTHERS CHECKED AND ARE CORRODED AND BRITTLE. DEALER AND LOCAL AUTO MECHANIC BOTH STATED LIKELY TO HAPPEN AGAIN WITHOUT WARNING. MATERIALS USED IN THE VALVE STEM SHOULD BE CHANGED TO MAKE THEM FLEXIBLE, LIKE THE OLDER ONES WITHOUT THE MONITORING SYSTEM. REPLACED VALVE STEM WITH $5 STEM OF FLEXIBLE MATERIAL TO PREVENT SAFETY ISSUE IN THE FUTURE. *TR

07/15/2013
Components: TIRES,WHEELS
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

THE DOCUMENTED DATE ABOVE (07/13/13) IS MY MOST RECENT INCIDENT WITH MY VALVE STEM/TIRE PRESSURE MONITORING SYSTEM FALLING OFF WHILE DRIVING. IN JUNE 2012 WITH ~34,000 MILES, WHILE DRIVING ON THE HIGHWAY, MY FIRST VALVE STEM/TPMS FELL OUT, NOT BEING ABLE TO DRIVE ON THAT WHEEL (NO AIR), AND THE WHEEL COULD NO LONGER BE USED UNTIL I HAD A MAZDA DEALER REPLACE THE PART. THIS WAS A VERY DANGEROUS EXPERIENCE FOR MY TIRE TO SUDDENLY DEFLATE WHILE MOVING AT FAST SPEEDS. THIS WAS FIXED UNDER MY ALMOST TERMINATED WARRANTY. ONE MONTH LATER, THE VALVE STEM/TPMS ON ANOTHER WHEEL CAME OFF WHILE DRIVING AND THIS HAD TO BE REPLACED LIKE THE OTHER ONE. MOST RECENTLY, MY THIRD WHEEL TPMSENSOR WENT WHILE ALSO DRIVING ON THE HIGHWAY, VIGILANTLY MAINTAINING CONTROL ON MY VEHICLE UNTIL I COULD PULL OFF THE HIGHWAY. THIS TREND SHOWS A HUGE SAFETY ISSUE/INADEQUATE PARTS USED DURING CONSTRUCTION. THERE IS NO PRESCRIBED CARE FOR THESE PARTS IN THE MAZDA OWNERS MANUAL NOR IS THERE ANYWAY TO KNOW THAT THESE WOULD MALFUNCTION UNTIL THEY DID. 3 OUT OF 4 IS UNACCEPTABLE AND UNSAFE AND SHOULD SHOW A TREND. WHEN I CALLED MAZDA, THEY TOLD ME THAT THE COST OF THIS RECENT REPAIR WAS MINE BECAUSE THE VEHICLE, NOW AT ~55,000 MILES WAS NO LONGER UNDER WARRANTY. THESE PARTS WERE DYSFUNCTIONAL FROM THE BEGINNING AND SHOULD HAVE ALL BEEN REPLACED AT MY FIRST INCIDENT IF THIS WAS TO HAPPEN AGAIN, AND AGAIN. I AM NERVOUS THAT THIS COULD HAPPEN TO MY FOURTH WHEEL WHILE DRIVING, POTENTIALLY CAUSING AN ACCIDENT. *TR

06/24/2013
Components: TIRES,WHEELS
Incident Date: 06/22/2013
Crash: No
Fire: No
Summary

TIRE PRESSURE MONITORING SYSTEM SENSOR FAILED CAUSING THE TIRE TO BLOWOUT AND GO FLAT ON THE HIGHWAY. THE STEM OF THE SENSOR WAS CORRODED WHICH CAUSED THE INCIDENT. *TR

06/18/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA3 . THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE IT FAILED TO START WITH THE ILLUMINATION OF ALL OF THE PANEL LIGHTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. *TR

06/18/2013
Components: POWER TRAIN
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S60A1******
Summary

WAS DRIVING ON HIGHWAY AND RPM STARTED TO REV UP, COULDN'T SWITCH GEARS AND CLUTCH GAVE OUT FROM UNDERNEATH ME. LUCKILY WAS ABLE TO ROLL OFF THE HIGHWAY WHEN I NOTICED THE PROBLEM. OF COURSE ONE PROBLEM LEADS TO ANOTHER BATTERY THEN DIED AT THE SHOP, HAD TO REPLACE AS WELL, THIS COMES NOT EVEN A MONTH AFTER THE ROTORS FOR BRAKES HIT THE FAN. THIS HAS GOT TO BE ONE OF THE MOST PROBLEMATIC CARS I HAVE SEEN. A CLUTCH DYING LESS THEN 3 YEARS IS VERY STRANGE AND HAS HAPPENED TO OTHERS AS WELL WITH THIS MODEL. *TR

06/11/2013
Components: TIRES,WHEELS
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR PASSENGER'S SIDE VALVE STEM AND SENSOR WAS CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VALVE STEM WAS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

06/03/2013
Components: TIRES,WHEELS
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

MY TIRE PRESSURE LIGHT WAS ON, I STOPPED AT THE GAS STATION TO PUT SOME AIR IN AND AS I REMOVED THE PLASTIC VALVE CAP THE VALVE CRACKED AND BROKE OFF LEAVING ME WITH A FLAT TIRE. *TR

06/03/2013
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF6A1******
Summary

I HAVE A 2010 MAZDA 3 WITH 38,000. THE DASHBOARD IS MELTING. *TR

05/30/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

MY 2010 MAZDA 3 DRIVES FINE AND DOES NOT HAVE MECHANICAL ISSUES. THE ISSUE INVOLVES THE INTERIOR DASHBOARD. SINCE IT WAS MADE FROM SOME TYPE OF RUBBER, THE SUN HAS BEEN MELTING IT. AESTHETICALLY IT DOESN'T LOOK GOOD, BUT WHILE DRIVING TOWARD THE DIRECTION OF THE SUN, THE GLARE IT CAUSES ON MY FRONT WINDSHIELD HAS BEEN AFFECTING MY DRIVING. I HAVE SPOKEN TO A COUPLE OF PEOPLE AT A LOCAL MAZDA DEALERSHIP AND ONE RIDICULOUS EMPLOYEE GAVE ME RECOMMENDATIONS SUCH AS TO PARK MY CAR IN A GARAGE, OR UNDER TREES WHENEVER POSSIBLE. APART FROM THOSE IDIOTIC REMARKS, I WILL HAVE TO PAY OUT-OF-POCKET DUE TO THE FACT THAT I AM NOW PAST MY WARRANTY. I PREVIOUSLY OWNED A MITSUBISHI FOR 10 YEARS AND THAT NEVER HAD ISSUES ALONG THOSE LINES. I HAVE TAKEN VARIOUS PHOTOGRAPHS OF HOW MY VISION IS BEING OBSTRUCTED AND WOULD HAPPILY SEND THEM TO ANYONE I NEED TO. THE CHEAP RUBBER MATERIAL USED FOR THE DASHBOARD SHOULD NOT SIMPLY MELT BECAUSE OF THE SUN. THE SUN WILL ALWAYS BE PRESENT, THEREFORE THESE THINGS SHOULD BE TAKEN INTO CONSIDERATION DURING MANUFACTURING. I WOULD LOVE TO GET THIS ISSUE RESOLVED BEFORE HAVING TO LOSE MONEY AND NEVER DEAL WITH MAZDA AGAIN. OVERALL I LIKE THE CAR, BUT I CANNOT STAND THE WAY THE INTERIOR HAS DIMINISHED IN SUCH A SHORT PERIOD OF TIME. *TR

05/20/2013
Components: TIRES,WHEELS
Incident Date: 04/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE REAR TIRE PRESSURE SENSORS FAILED. THE VEHICLE WAS TAKEN TO A DEALER AND IT WAS FOUND THAT THE INSIDE OF THE VALVE STEMS HAD RUSTED. THE DEALER DETERMINED THAT THE VALVE STEM NEEDED TO BE REPLACED WITH A RUBBER STEM INSTEAD OF A METAL ONE TO PREVENT RUST. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 27,000. *TR

05/18/2013
Components: TIRES
Incident Date: 05/18/1985
Crash: No
Fire: No
Summary

BOUGHT A USED 2010 MAZDA 3 5-DOOR IN JANUARY 2013. I WAS DRIVING DOWN THE HIGHWAY ON MAY 18TH 2013 WHEN I SUDDENLY LOST CONTROL OF THE VEHICLE, I CUT OFF TRAFFIC TO GET INTO THE EMERGENCY LANE. NOTICED THAT THE DRIVER SIDE FRONT TIRE WAS FLAT, PUT ON THE SPARE AND TOOK CAR TO THE CLOSEST TIRE REPAIR SHOP (GOOD YEAR TIRE). TURNS OUT THAT THE TIRES TPMS (TIRE-PRESSURE MONITORING SYSTEM) SENSORS THREADS STRIPED CAUSING THE SUDDEN LOSS OF AIR PRESSURE IN THE TIRE. IRONICALLY THE SMALL LITTLE SENSOR THAT IS SUPPOSED TO PREVENT RUNNING ON LOW AIR PRESSURE WAS AT FAULT IN THIS TRAFFIC INCIDENT. *TR

05/17/2013
Components: TIRES,WHEELS
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

ON OR ABOUT 4/24/2012, I HAD TO PURCHASE A NEW SET OF FOUR TIRES AT THE FIRESTONE DEALERSHIP ON ROUTE 36, WEST LONG BRANCH, NJ 732-542-0995. PLEASE ALSO NOTE I HAD MY MAZDA 3I FOR ONLY A LITTLE OVER 2 YEARS AT THAT TIME. WITHIN THE LAST YEAR, I HAVE ALREADY HAD TO REPLACE TWO OF THOSE TIRES DUE TO LEAKS/BLOWOUTS. UPON TAKING MY CAR BACK TO THE SELF-SAME FIRESTONE DEALERSHIP IN WEST LONG BRANCH, NJ FOR CLOSER INSPECTION, ED GONZALEZ, THE MANAGER, INDICATED TO ME THAT THE TIRE VALVE STEM ON THE TIRE MOST RECENTLY "DECEASED"' (LEFT REAR) HAD ACTUALLY FALLEN OUT OF THE TIRE AND INTO THE WHEEL WELL WITHOUT EVER BEING TOUCHED BY ANYONE PREVIOUSLY (I HAVE PHOTOS OF DEFECTIVE STEMS. UPON CLOSER INSPECTION, THE TIRE VALVE STEM IN THE RIGHT REAR TIRE IS ALSO DEFECTIVE TO THE EYE. I HAVE BOTH DEFECTIVE STEMS AND [XXX] WILL ATTEST-IN WRITING-TO THE FACT THAT THEY ARE BOTH DEFECTIVE-AND THE ORIGINAL, FACTORY-INSTALLED TIRE VALVE STEMS THAT I RECEIVED ON MY MAZDA 3I IN FEBRUARY, 2010. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/26/2013
Components: TIRES,WHEELS
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H59A1******
Summary

CHECKING TIRE PRESSURE IN DRIVEWAY AND TPMS SENSOR - TIRE VALVE CRACKED AND FAILED IN 3 OF 4 TIRES/WHEELS. TWO TODAY, AND THE FIRST APPROX. 3 MONTHS AGO. IMAGINE WHAT COULD HAPPEN IF ONE OF THESE VALVES FAILED WHILE . DRIVING DOWN THE HIGHWAY. *TR

04/19/2013
Components: SEATS
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3I. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WOULD INDEPENDENTLY MOVE BACK AND FORTH WHEN THE CONTACT WAS DRIVING AT ANY SPEED. THE CONTACT STATED THAT THE SEAT BECAME SEPARATED FROM THE BASE DUE TO DEFECTIVE WELDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81,160.

04/03/2013
Components: SEATS
Incident Date: 03/28/2013
Crash: No
Fire: No
Summary

DRIVER SIDE SEAT APPEARED TO HAVE BAD WELDING ON THE SLIDER AND IT SNAPPED. MAZDA HAS DENIED FIXING THE FAULTY SEAT, CITING THE WARRANTY BEING EXPIRED. *TR

04/02/2013
Components: SEATS
Incident Date: 04/26/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S65A1******
Summary

WHILE COMING OFF A TURN AT 35 MPH AND BRAKING SLIGHTLY, THERE WAS POP NOISE AND THE DRIVERS SIDE SEAT BEGAN TO ROCK BACK AND FORTH. ONCE I HAD AN OPPORTUNITY TO CHECK THE SEAT IT HAD APPEARED THAT THE WELDING OF THE SEAT HAD SNAPPED AND THERE WAS A PIECE OF METAL THAT WAS ONCE PART OF THE TRACK THAT HAD SNAPPED CLEAN OFF. THERE WAS NOT AN ACCIDENT OR HARD BRAKING. HOWEVER, THIS SEEMS TO BE A DEFECT IN THE WORKMANSHIP OF THE TRACK THAT THE SEAT SITS ON OR HOW IT IS ATTACHED. *TR

03/26/2013
Components: SEATS
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

WHILE DRIVING MY MAZDA3, CAME TO A STOP, UPON ACCELERATING MY SEAT BEGAN TO ROCK SLIGHTLY, ABOUT A WEEK OR SO LATER, CAME TO A STOP AND UPON ACCELERATING MY WHOLE SEAT ROCKED BACKWARDS, TO THE POINT I COULD NO LONGER REACH THE PEDALS. TOOK THE CAR INTO THE DEALERSHIP AND WAS TOLD THE WELDS THAT ATTACH THE SEAT TO THE SEAT TRACK HAD BROKEN. THE SEAT IS NO LONGER STABLE AND SAFE TO DRIVE. SEVERAL CALLS INTO MAZDA, BUT GETTING NO WHERE BECAUSE THE CAR IS OUT OF WARRANTY. OBVIOUSLY THE WELDS CONNECTING THE SEAT TO THE SEAT TRACK, AND THE SUBSEQUENT BREAKING OF THOSE WELDS IS A MANUFACTURING DEFECT THAT CAUSES HUGE SAFETY RISKS FOR ALL DRIVERS OF MAZDA3S. IT IS UNKNOWN WHERE/WHEN THE WELDS WILL BREAK. *TR

03/22/2013
Components: SEATS
Incident Date: 03/21/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

WHILE ACCELERATING FROM A STOP SIGN I HIT A SMALL POT HOLE AND SUDDENLY MY SEAT FLEW BACK. THE SEAT BROKE COMPLETELY FREE FROM THE MOUNTING BRACKETS AT THE TWO FROM MOUNTING POINTS. UPON INSPECTION THE WELDS ON THE MOUNTING BRACKET SNAPPED CLEAN OFF. DUE TO THE SUDDEN RECLINING MOTION MY NECK WAS EXTREMELY SORE FROM THE SUDDEN AND ABRUPT REARWARD RECLINING MOTION THIS CAUSED. IF THIS WERE TO HAPPEN ON THE HIGHWAY TO A PERSON WHO IS SHORTER THEN MYSELF, LOSS OF THE CONTROL OF THE VEHICLE IS VERY POSSIBLE. ONCE I WAS ABLE TO REACH MY DESTINATION I NOTIFIED MAZDA WHO CLAIMS THEY HAVE NEVER HEARD OF SUCH A PROBLEM. UPON FURTHER SEARCHING THE INTERNET I FOUND MANY OTHER MAZDA 3 OWNERS ARE HAVING THE VERY SAME ISSUES. I PURCHASED THE CAR BRAND NEW IN JULY OF 2009 AND IT HAS BEEN MAINTAINED. I HAVE NOT HAD ANY OTHER ISSUES WITH THE VEHICLE. *TR

03/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 03/22/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

HAVE HAD A SITUATION OCCUR ABOUT A DOZEN TIMES SINCE I PURCHASED NEW IN JULY 2010 WITH 93 MILES - NOW AT ~35500 MILES. WHEN COMING TO A STOP ON A COLD ENGINE THAT HAS ONLY BEEN RUNNING ABOUT 2-3 MINUTES, CLUTCH PUSHED IN TO SHIFT OUT OF GEAR AND BRAKES APPLIED ENGINE WILL REV TO ~2500 RPM AND IT WILL STAY THERE FOR ABOUT 3-4 SECONDS. FIRST FEW TIMES IT HAPPENED I FIGURED I HIT THE GAS AS WELL AS THE BRAKE, AFTER THAT I BEGAN TO CHECK MY FOOT POSITION ON OCCURRENCE AND MY FOOT WAS NOWHERE NEAR THE ACCELERATOR. THIS HAS NOT CAUSED ANY PROBLEMS WITH A CAR ACCELERATING ON ITS OWN AS IT TYPICALLY OCCURS AS I AM PUSHING THE CLUTCH IN TO COME TO A STOP. ONLY HAPPENS WHEN THE ENGINE IS STILL COLD (GENERALLY THE FIRST STOP OF THE DAY) AND IS VERY RANDOM WHEN IT OCCURS. HAVE NOT BROUGHT TO ATTENTION OF DEALERSHIP AS THERE ARE NO COMMON FACTORS TO BE ABLE TO REPRODUCE THE PROBLEM. UPON NOTICE OF OTHER COMPLAINTS FOR THIS ISSUE I WANTED TO ADD MY OWN EXPERIENCE. *TR

03/16/2013
Components: SEATS
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

THE VEHICLE INVOLVED IS A 2010 MAZDA MAZDA3. I SAT IN THE FRONT DRIVERS SEAT AND FELT THE DRIVERS SEAT SHIFT BACKWARDS. FROM THAT POINT ON THE SEAT WAS UNSTEADY AND ROCKED FORWARD AND BACKWARD DEPENDING ON WHICH I WAS DOING, ACCELERATING OR BREAKING. UPON EXAMINATION, IT WAS FOUND THAT THE WELD ON THE SEAT BRACKET HAD BROKEN. IN MY OPINION, THIS IS A VERY UNUSUAL BREAK AND COULD BE VERY HAZARDOUS IF IT HAPPENS UPON BRAKING. THIS ISSUE HAPPENED ON 03/15/13. *TR

03/06/2013
Components: TIRES,WHEELS
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S64A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE TIRE PRESSURE WARNING LAMP ILLUMINATED AND AFTER INSPECTING THE LEFT REAR TIRE, THE CONTACT NOTICED THAT THE SLEEVE FOR THE TIRE PRESSURE SENSOR WAS CORRODED. THE CONTACT ALSO NOTICED THAT BOTH OF THE REAR AND THE PASSENGER SIDE TIRE PRESSURE SENSOR SLEEVES HAD DEVELOPED CRACKS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THAT THE SENSORS WERE DEFECTIVE AND CORRODED THE INSIDE OF THE TIRE. AS A RESULT, ALL FOUR SENSORS AND ONE OF THE TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 58,000. *TR

02/25/2013
Components: TIRES,WHEELS
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG4A1******
Summary

TIRE PRESSURE WARNING LIGHT CAME ON, SO I CHECKED THE PRESSURE OF EACH TIRE. ONE WAS LOW, SO I ASKED MY MECHANIC TO FIX IT. HE FOUND THE LEAK WAS A CRACKED VALVE STEM ASSEMBLY, ALLOWING AIR TO ESCAPE ALONG THE VALVE STEM. FORTUNATELY IT DIDN'T DAMAGE THE NEW TIRE, BUT STILL COST $150 TO FIX AND I FOUND THIS TO BE A COMMON COMPLAINT FOR THE MAZDA3. FOR ME, THE SAFETY ISSUE IS HAVING THIS PROBLEM HAPPEN WHEN MY WIFE IS DRIVING THIS CAR ON A TRIP, SEES THE WARNING LIGHT COME ON, AND HAS TO FIND HELP TO FIX IT OR TO CHANGE THE TIRE FOR THE SPARE, OR THE LEAK BECOMES FAST ENOUGH TO GIVE HER A FLAT TIRE. *TR

02/11/2013
Components: TIRES
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

MY DAUGHTER WAS DRIVING THE MAZDA 3 HEADED EAST ON I-94 IN BROOKFIELD, WI NEAR THE MOORLAND ROAD EXIT ON SATURDAY AFTERNOON, FEBRUARY 9, 2013 THE CAR WAS MOVING AT ABOUT 65MPH. THE LOW TIRE PRESSURE WARNING LIGHT CAME ON SUDDENLY. THEN A FEW SECONDS AFTER THAT THE STEERING BECAME WOBBLY AND THE RIGHT FRONT TIRE BLEW. SHE WAS ABLE TO GET CONTROL OF THE CAR, DECELERATE AND PULL TO THE SHOULDER. THE RIGHT FRONT TIRE OUTSIDE SIDEWALL WAS COMPLETELY SHREDDED. WITH THE HELP OF STATE TROOPER DAVID W. HANSON SHE GOT THE TIRE CHANGED. ON MONDAY, FEBRUARY 11, 2013 I TOOK THE CAR TO A TRUSTED MECHANIC. WE FOUND THE TIRE VALVE AND TIRE PRESSURE SENSOR INSIDE THE SHREDDED TIRE. THE VALVE STEM HAD BLOWN INTO THE TIRE. WE DIDN'T KNOW WHAT COULD HAVE CAUSED THAT. I HAD THE MECHANIC, ROB OF ERV'S SERVICE IN HARTLAND, WI EXAMINE THE OTHER TIRES AND VALVE STEMS ON THE REMAINING WHEELS OF THE CAR. HE FOUND ANOTHER VALVE STEM WITH A CRACKED HOUSING THAT WAS READY TO FAIL. I HAD THE MECHANIC REMOVE IT AND SECURE THE VALVE STEM. I RETAINED THE FAULTY PARTS. I BELIEVE THE VALVE STEM ASSEMBLY FAILED CAUSING THE SUDDEN LOSS OF TIRE PRESSURE, THE SHREDDING OF THE TIRE SIDEWALL AND NEAR LOSS OF CONTROL OF THE CAR. THIS COULD HAVE RESULTED IN A CRASH. INJURIES AND POSSIBLY LOSS OF LIFE. *TR

02/07/2013
Components: POWER TRAIN
Incident Date: 01/28/2013
Crash: No
Fire: Yes
Vehicle Identification Number: JM1BL1SF6A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER NOTICED A BURNING ODOR IN THE VEHICLE. ADDITIONALLY, THE CONTACT HEARD A CLICKING SOUND WHEN DRIVING AT SLOW SPEEDS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

01/11/2013
Components: WHEELS
Incident Date: 01/10/2013
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. AFTER CHECKING HIS VEHICLE THE FOLLOWING MORNING, THE DRIVER'S SIDE NUT THAT HOLDS THE VALVE STEM HAD FRACTURED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 40,861.

12/30/2012
Components: TIRES,WHEELS
Incident Date: 12/23/2012
Crash: No
Fire: No
Summary

SPONTANEOUS FAILURE OF TIRE VALVE STEM RESULTING IN THE NEAR INSTANTANEOUS DECOMPRESSION OF THE REAR DRIVER'S SIDE TIRE. AT THE TIME I WAS ATTEMPTING TO CHECK THE TIRE PRESSURE OF THAT WHEEL. THE STEM SEPARATED INTO TWO PIECES WITHOUT ANY PRIOR INDICATION OF WEAR. *TR

12/07/2012
Components: TIRES
Incident Date: 12/06/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1K55B1******
Summary

NEW CAR, MAZDA M3, PURCHASED IN APRIL 2010. YOKOHAMA TIRES WERE ON THE CAR. CAR CURRENTLY HAS APPROXIMATELY 18,000 MILES AND TIRES HAVE BEEN ROTATED. LAST NIGHT WHILE TRAVELING APPROXIMATELY 40MPH, THE REAR PASSENGER TIRE WENT FLAT. UPON REMOVING THE TIRE TO FIX THE FLAT, THE SIDEWALL HAD SPLIT FROM THE TREAD. THIS HAPPENED ON THE INSIDE OF THE TIRE MEANING THE SIDE OF THE TIRE AGAINST THE CAR SO IT WAS NOT VISIBLE FROM JUST LOOKING AT THE OUTSIDE OF THE TIRE. THE SPLIT IS 15 INCHES IN LENGTH AND I CAN SEE THAT THERE ARE OTHER AREAS THAT LOOK LIKE THEY ARE ABOUT TO SPLIT AS WELL. I FOUND NHTSA CAMPAIGN ID NUMBER: 12T025000 TALKING ABOUT RECALL OF A YOKOHAMA TIRE THAT SEEMS TO MATCH WHAT I HAVE HAD. I HAVE CONTACTED MY CAR DEALER AS THE RECALL SAYS THE DEALER WILL REPLACE FREE OF CHARGE, BUT THEY AREN'T AWARE OF ANY RECALL. I'VE BEEN ON HOLD FOR YOKOHAMA FOR 30+ MINUTES WITH NO LUCK IN SPEAKING TO A LIVE PERSON. I CAN'T AFFORD NOT TO HAVE A CAR AND BASED ON ALL I'VE READ ABOUT THESE TIRES, I CAN'T AFFORD TO HAVE MY CHILDREN RIDE ON TIRES THAT PERFORM LIKE THIS. I CAN'T AFFORD TO WAIT ON A PROCESS TO DETERMINE IF YOKOHAMA WILL MAKE GOOD ON THEIR WARRANTY CLAIMS. I HAVE TO PURCHASE NEW TIRES AND WILL BE PURCHASING 4 NEW TIRES AND NOT YOKOHAMA. *TR

11/19/2012
Components: POWER TRAIN
Incident Date: 10/01/2012
Crash: No
Fire: No
Summary

AT AROUND 24,000 MILES I EXPERIENCED A PARTIAL CLUTCH FAILURE (COULDN'T SHIFT OUT OF GEAR) THAT WENT AWAY AFTER PUMPING THE CLUTCH PETAL. I ASKED THE DEALERSHIP ABOUT THIS AND WAS TOLD NOT TO WORRY ABOUT IT, AND THAT IT WAS PROBABLY DUE TO CLUTCH FREEZING UP IN THE COLD. AT AROUND 30,000 MILES THE CAR STARTED SHAKING WHENEVER I ENGAGED/DISENGAGED THE CLUTCH. IN ORDER TO GET THE CLUTCH TO ENGAGE AT ALL I HAD TO LET OFF THE CLUTCH PETAL MUCH SLOWER THAN USUAL. I TOOK THE CAR TO THE ORIGINAL DEALERSHIP IT WAS PURCHASED AT AND WAS TOLD THE FRICTION DISC WAS WORN OUT, AND THAT THIS WAS A WEAR AND TEAR ITEM AND THEREFORE NOT UNDER WARRANTY. IN ADDITION, THEY SAID THAT THE PILOT BEARING HAD FAILED. AFTER GETTING THESE ITEMS REPLACED A LOUD CREAKING NOISE OCCURS WHENEVER ENGAGING/DISENGAGING THE CLUTCH OR ACCELERATOR PEDALS. THE ISSUE IS STILL NOT RESOLVED. *TR

11/14/2012
Components: SEATS
Incident Date: 11/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S57A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE DRIVER'S SIDE PLASTIC HEIGHT ADJUSTER FOR THE SEAT BROKE, CAUSING THE SEAT TO MOVE WHENEVER THE CONTACT COMPLETED A TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE HEIGHT ADJUSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 47,000.

11/11/2012
Components: POWER TRAIN
Incident Date: 10/23/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H61A1******
Summary

I BROUGHT MY CAR INTO AN AUTHORIZED MAZDA DEALER FOR AN OIL CHANGE AND MENTIONED THAT I NOTICED A SLIGHT SLIPPING IN THE CLUTCH. I WAS LATER INFORMED BY THE DEALER THAT EVEN THOUGH I HAD JUST 33,000 HIGHWAY MILES, THE ENTIRE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. EVEN THOUGH I WAS STILL WITHIN THE WARRANTY PERIOD, THEY TOLD ME THAT IT WOULD NOT BE COVERED. I COMPLAINED TO MAZDA CUSTOMER CARE AND GOT NO WHERE. THE MOST FRUSTRATING PART IS THAT AFTER THE DEALER COMPLETED THE REPAIR, THEY TOLD ME THAT THE CLUTCH SHOWED NO SIGNS OF ABUSE AND THAT IN THEIR PROFESSIONAL OPINION, THIS WAS A PREMATURE FAILURE OF THE CLUTCH. EVEN WITH THIS INFORMATION, MAZDA ITSELF STILL WOULD NOT COVER THE REPAIR. *TR

11/07/2012
Components: POWER TRAIN
Incident Date: 10/26/2012
Crash: No
Fire: No
Summary

CLUTCHES ARE SUPPOSED TO BE BULLET PROOF. BEING ONE OF THE MAIN PARTS OF THE CAR AND NECESSARY TO IT'S BASIC FUNCTION, CLUTCHES SHOULD BE INCLUDED IN THE 5 YEAR/60,000 MILES WARRANTY. BUT THEY'RE NOT. THE CLUTCH ON THE 2010 MAZDA3 IS ONLY COVERED FOR 7500 MILES. THAT'S SUSPICIOUS IN AND OF ITSELF. SO HERE'S MY STORY, MY CLUTCH GAVE OUT AFTER 50,000 MILES. NO WARNING OR ANYTHING. THE MECHANIC I TOOK IT TO SAID IN THE 32 YEARS HE'S BEEN FIXING CLUTCHES, HE'S NEVER SEEN ANYTHING SO HORRIFIC. HE HAD TO HAVE METAL FABRICATORS COME IN AND MAKE PARTS BECAUSE SOME OF THE SURROUNDING EQUIPMENT WAS SO WARPED. MAZDA CLAIMS NO RESPONSIBILITY FOR THEIR FAULTY PRODUCT. I'VE READ STORIES ONLINE WHERE PEOPLE REPORT THEIR CLUTCH BLOWING OUT AT 14,000 MILES. EDMUNDS.COM, A LEADER IN CAR RESOURCES RATES THE CLUTCH PROBLEM ON THIS SPECIFIC CAR AT A 9.7/10. IT'S A FAULTY PART IN A CAR AND MAZDA WILL NOT EVEN CONSIDER IT TO BE AN ACTUAL THING. IT'S NOT RIGHT AT ALL. *TR

10/30/2012
Components: EXTERIOR LIGHTING
Incident Date: 10/16/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S66A1******
Summary

THE HEADLIGHTS ON MY 2010 MAZDA 3S SHINE 25' DISTANT 7' OFF THE GROUND MAZDA SAYS ITS DESIGNED THAT WAY. THIS IS A SAFETY ISSUE. MAZDA SAYS THE LIGHTS ARE ADJUSTED AS HIGH AS POSSIBLE AND NOTHING CAN BE DONE. *TR

09/27/2012
Components: STEERING
Incident Date: 09/22/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S56A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE POWER STEERING ASSIST MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE POWER STEERING ASSIST HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE ADN PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,000.

09/25/2012
Components: POWER TRAIN
Incident Date: 09/20/2012
Crash: No
Fire: No
Summary

THE CLUTCH ON MY MANUAL TRANSMISSION 2010 MAZDA3 SUDDENLY STOPPED OPERATING PROPERLY. IT GRINDS GEARS AND DOES NOT CHANGE GEARS WHEN I SHIFT. I DROVE THE VEHICLE IN TO A MAZDA DEALER ON SATURDAY, WITH A WEEK LEFT ON MY WARRANTY. ON MONDAY, THEY CALLED TO TELL ME THAT THEIR TECHNICIAN COULD NOT EVEN DRIVE MY CAR AS THERE WAS NO CLUTCH PAD! I WONDERED HOW I COULD DRIVE THE CAR TO THEM, BUT ONCE IT WAS IN THEIR POSSESSION, IT WAS SUDDENLY UNDRIVEABLE. I AM NOW BEING FORCED TO PAY $1100 TO REPLACE THE CLUTCH, BECAUSE THEY SAY MY WARRANTY DOES NOT COVER NORMAL WEAR AND TEAR. I ASKED HOW A COMPLETELY DISINTEGRATED CLUTCH PAD IS "NORMAL WEAR AND TEAR" ON A VEHICLE WHICH HAS ONLY BEEN DRIVEN 16K MILES! THIS COULD HAVE BEEN DANGEROUS HAD IT FAILED COMPLETELY WHILE DRIVING! I FILED A CLAIM WITH THE BETTER BUSINESS BUREAU. I ALSO CALLED THE MAZDA CORPORATE OFFICE FOR ASSISTANCE, WHERE I WAS TOLD I COULD SIMPLY VOICE A COMPLAINT. "TOM" REFUSED TO ALLOW ME TO SPEAK WITH A SUPERVISOR OR ANYONE HIGHER THAN HIMSELF (HE WAS JUST A CALL-CENTER EMPLOYEE). HE OFFERED TO CALL THE DEALERSHIP AND ASK THEM TO PROVIDE ME WITH A DISCOUNT. WHEN I SPOKE TO THE DEALER TODAY, THEY SAID TOM DID CALL THEM, BUT NEVER ASKED FOR ANY DISCOUNTS! ALL HE DID WAS EXPLAIN THAT MAZDA HAS NOT RECALLED THE CLUTCH, SO MY WARRANTY WOULD NOT COVER THE NECESSARY REPLACEMENT. MAZDA SOLD ME A SUB-PAR VEHICLE, AND NOW THEY LIED ABOUT THEIR WAY OF HANDLING THE ERROR. I LOOKED ONLINE AND HAVE FOUND SEVERAL COMPLAINTS ON THE SAME VEHICLE CLAIMING THE EXACT SAME PROBLEMS ON A LOW-MILEAGE CLUTCH. THIS CLEARLY IS A MANUFACTURING DEFECT, NOT DRIVER ERROR. IT SHOULD BE RECALLED AS THE PROBLEM IS SO COMMON IN THIS EXACT MAKE AND MODEL WITH SUCH LOW MILES. $1100 LATER AND I GET A NEW SHODDY CLUTCH WHICH I WILL HAVE TO REPLACE IN ANOTHER 16K MILES. DISAPPOINTED AND WILL NEVER OWN ANOTHER MAZDA AGAIN IF THIS IS NOT RESOLVED. *TR

09/08/2012
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/29/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG3A1******
Summary

ON AUGUST 29TH WHILE DRIVING WITH MY 2010 MAZDA 3, GOING ABOUT 30 MILES AN HOUR, THE POWER STEERING WHEEL LOCKED UP, AND ALL THE WARNING/INDICATOR LIGHTS CAME ON. I COMPLETELY LOST CONTROL OF THE CAR. I TRIED TO RE-START THE CAR, BUT THE CAR WOULD NOT START AND THE WARNING/INDICATOR LIGHTS CAME ON STEADY, WITH THE EXCEPTION OF THE ELECTRONIC STEERING LOCK WARNING LIGHT, WHICH WAS FLASHING RED. IT WAS NOT A BATTERY ISSUE BECAUSE THE RADIO AND LIGHTS WORKED FINE. I HAD THE CAR TOWED TO A MAZDA DEALER. THE MAZDA DEALERSHIP SAID THAT THEY DID NOT KNOW WHAT THE ISSUE WAS BECAUSE THEY COULD NOT ACCESS THE PCM TO READ THE ERROR CODE TO UNDERSTAND WHAT HAPPENED, AND THEY ENDED UP REPLACING THE PCM. I CALLED MAZDA CUSTOMER ASSISTANCE AND COMPLAINED AND THEY TOLD ME THAT THE PCM FAILURE DOES NOT RELATE TO THE STEERING WHEEL LOCKING UP. THIS IS SIMILAR TO COMPLAIN #10461029. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN, AND I WOULD LIKE MAZDA TO TAKE IT BACK. IT ONLY HAS 23000 MILES, AND I HAVE ANOTHER 6 MONTH TO GO ON MY LEASE. *TR

08/23/2012
Components: STEERING
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SGXA1******
Summary

HAVE HAD INTERMITTENT POWER STEERING LOSS WITH INDICATOR LIGHT ILLUMINATION FOR APPROXIMATELY ONE YEAR. AFTER ENGINE GETS UP TO TEMP POWER STEERING CUTS OUT. IT WILL SOMETIMES RESUME AFTER STOPPING TO LET THE ENGINE COOL. CURRENT RECALL EXTENDS TO 2007-2009 MODEL YEAR VEHICLES UNTIL THE MONTH BEFORE MY VEHICLE WAS MADE. MAZDA REFUSES TO RECOGNIZE THAT THIS COULD BE RELATED AND SINCE VEHICLE IS OUT OF WARRANTY WON'T REPAIR. *TR

08/22/2012
Components: TIRES
Incident Date: 08/21/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE VALVE STEM FAILED. THE CONTACT MENTIONED THAT THE VALVE STEM CRACKED IN HALF. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 24,750.

07/19/2012
Components: VISIBILITY,STRUCTURE
Incident Date: 07/19/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

HI, THIS MORNING I WAS DRIVING ON MY WAY TO WORK WHEN ALL OF A SUDDEN MY ENTIRE SUNROOF EXPLODED AND SHATTERED. THERE WAS NOTHING THAT HIT MY CAR, NOR NOTHING THAT HIT MY SUNROOF. I WAS TRAVELING AT 65MPH ON I-25 IN ALBUQUERQUE, NM. NEITHER THE SUNROOF NOR THE CAR HAVE BEEN CHANGED IN ANYWAY FROM THEIR STOCK FORM. THE EXPLOSION OF THE SUNROOF WAS VERY SCARY AND ALMOST CAUSE ME TO CRASH. *TR

06/24/2012
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/30/2012
Crash: No
Fire: No
Summary

THE SENSOR FOR PASSENGER AIR BAG OFF STARTING STAYING ON, NOTHING WAS IN THE PASSENGER SEAT. NOW THE SENSOR THINKS SOMEONE IS IN THE SEAT ( WHEN NO ONE IS IN SEAT) AND KEEPS FLASHING THE BUCKLE SEAT BELT WARNING. *TR

06/08/2012
Components: STEERING
Incident Date: 06/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE TURNED LEFT AND THE STEERNG WHEEL SEIZED. THE WARNING LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE STEERING WHEEL RETURNED TO NORMAL FUNCTION A FEW MINUTES LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. THE MANUFACTURE WAS CONTACTED AND THEY ALSO STATED THAT THERE WERE NOT ANY RECALLS. THE FAILURE AND CURRENT MILEAGES WERE 40,700.

05/23/2012
Components: SEATS
Incident Date: 05/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

FROM THE START MY DRIVERS SEAT WAS LOOSE. I HAVE TAKEN IT TO THE DEALER AND EACH TIME THE PROBLEM WAS NOT SOLVED, THE REPLACED THE TRACK ASSEMBLY, TIGHTENED THINGS UP AND AFTER A FEW HUNDRED MILES THE PROBLEM RETURNED. *TT ON THE DAY OF MY ACCIDENT, I WAS STOPPED AT LIGHT AND WAS THE CAR BEHIND ME. A DIFFERENT CAR SMASHED THROUGH THE CAR BEHIND ME CAUSING THAT VEHICLE TO HIT ME FROM BEHIND AND FORCING ME INTO THE CAR IN FRONT OF ME. NO AIR BAGS DEPLOYED AND NO ONE WAS HURT. AFTER THE INCIDENT, I GOT BACK INTO MY CAR AND THE SEAT ROCKED AS IF IT WAS A ROCKING CHAIR. DRIVING THE CAR HOME, THE SEAT ROCKED TO EVERY BUMP IN THE ROAD. I HAVE REASON TO BELIEVE IF I WAS IMPACTED WITH HIGHER FORCE THE SEAT WOULD HAVE CAME LOOSE FROM THE BASE.

05/21/2012
Components: SEATS
Incident Date: 04/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF9A1******
Summary

I WAS DRIVING ALONG AND FELT THE DRIVERS SEAT SHIFT BACKWARDS. FROM THAT POINT ON THE SEAT WAS UNSTEADY AND MOVED FORWARD AND BACKWARD DEPENDING ON WHICH I WAS DOING, ACCELERATING OR BREAKING. UPON EXAMINATION, IT WAS FOUND THAT THE WELD ON THE SEAT BRACKET HAD BROKEN. IN MY OPINION, THIS IS A VERY UNUSUAL BREAK AND COULD BE VERY HAZARDOUS IF IT HAPPENS UPON BRAKING. *TT

04/27/2012
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/11/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

MANY TIMES BUT SPORADICALLY OVER THE LAST TWO YEARS MY MAZDA 3, WHEN COMING TO A STOP AND FOOT FIRMLY ON THE BRAKE WILL HAVE A SUDDEN SURGE IN RPM BETWEEN 1200-2500 RPM AND TRY TO ACCELERATE. SEEMS TO HAPPEN MOST OFTEN FIRST THING IN THE MORNING MORE OFTEN. BECAUSE I AM CONSTANTLY READY THERE HAS BEEN NO CRASH, THOUGH THE TIME RPMS REACHED 2500 I HAD DIFFICULTY STOPPING THE CAR, ON A FREEWAY ON RAMP WHERE SUDDEN DECELERATION WAS NEEDED. I HAVE FOUND THAT ONE PUMP OF THE BREAK ALLEVIATES THE PROBLEM IF THERE IS ROOM TO DO SO. *TR

04/09/2012
Components: STRUCTURE
Incident Date: 02/08/2012
Crash: No
Fire: No
Summary

THE DRIVER SIDE INTERIOR DOOR LATCH CABLE BROKE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THE NEW MAZDA 3. *TR

04/05/2012
Components: SEATS
Incident Date: 04/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H56A1******
Summary

DRIVERS SIDE SEAT BROKE AT WELDED ATTACHMENT POINT TO ADJUSTER RAIL

03/19/2012
Components: TIRES
Incident Date: 03/16/2012
Crash: No
Fire: No
Summary

WHILE CHECKING AND INFLATING A CUSTOMER'S TIRES THE VALVE STEM BROKE CAUSING THE TIRE TO COMPLETELY DEFLATE. *JS

03/12/2012
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 01/12/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

I AM THE ORIGINAL OWNER OF THIS VEHICLE, PURCHASED BRAND NEW. IN JANUARY 2010. THE HEATER WHEN TURNING ON, MADE A LOUD CLICKING SOUND FOR APPROX. 20- 30 SECONDS, EACH TIME. UPON RESEARCH ON THE INTERNET, LOCAL MECHANICS, I FOUND OUT THE HEATER BLEND DOOR ACTUATOR IS THE PROBLEM. I WAS GOING TO REPLACE IT, BUT UPON FURTHER INVESTIGATION I FOUND THAT THIS HEATER ASSEMBLY IS NOT ONLY USED BY MAZDA, NISSAN, TOYOTA, CHEVY, FORD, AND LEXUS. THIS IS HEATER IS KNOWN TO HAVE THIS DESIGN ERROR. ALSO THE DEALER HAD UNPLUGGED THE HEATER BLEND DOOR ACTUATOR BECAUSE THIS UNIT IS KNOWN TO START A FIRE IN THE VEHICLE. THIS MADE ME EXTREMELY NERVOUS. I CONSIDER THIS TO BE AN UNSAFE VEHICLE.

03/11/2012
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/06/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

I AM THE ORIGINAL OWNER OF THIS VEHICLE, PURCHASED BRAND NEW. IN JANUARY 2012 THE HEATER WHEN TURNING ON MADE A LOUD CLICKING SOUND FOR APPROX. 20 TO 30 SECONDS, EACH TIME. UPON RESEARCH ON THE INTERNET, LOCAL MECHANICS, I FOUND OUT THE HEATER BLEND DOOR ACTUATOR IS THE PROBLEM. I WAS GOING TO REPLACE IT, BUT UPON FURTHER INVESTIGATION I FOUND THAT THIS HEATER ASSEMBLY IS NOT ONLY USED BY MAZDA, NISSAN, TOYOTA, CHEVY, FORD, AND LEXUS. THIS HEATER IS KNOWN TO HAVE THIS DESIGN ERROR. I THEN DECIDED TO HAVE THE MAZDA DEALER CHANGE IT FOR $130.00. THE DEALER THEN TOLD ME THE WHOLE ASSEMBLY NEEDED CHANGING FOR $250.00 PLUS LABOR. THIS ASSEMBLY WAS KNOWN FOR THIS. ALSO THE DEALER HAD UNPLUGGED THE HEATER BLEND DOOR ACTUATOR BECAUSE THIS UNIT IS KNOWN TO START A FIRE IN THE VEHICLE. THIS MADE ME EXTREMELY NERVOUS. I CONSIDER THIS TO BE AN UNSAFE VEHICLE. *TR *JS

03/05/2012
Components: ENGINE AND ENGINE COOLING,VISIBILITY
Incident Date: 07/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H54A1******
Summary

HEAT IS ALWAYS HOT. THERE IS NO TEMPERATURE CONTOL ON THE HEATER. *TR

02/28/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 02/20/2012
Crash: No
Fire: No
Summary

ON 2 OCCASIONS I WAS COMPLETELY STOPPED, FOR A RED LIGHT AND STOP SIGN, WHEN THE ENGINE REVVED ON ITS OWN AND THE CAR LURCHED FORWARD. FELT LIKE I WAS PUSHING BRAKE PEDAL THROUGH THE FLOOR TO STOP IT BUT IT RECOVERED ON ITS OWN AFTER SEVERAL SECONDS. VERY SCARY. I AM AFRAID OF HITTING A CAR OR SOMEONE. AT THE MAZDA DEALER NOW AND HAS BEEN FOR A WEEK AS THEY TRY TO FIND OUT THE PROBLEM. *TR

02/12/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 02/01/2012
Crash: No
Fire: No
Summary

I HAVE HAD MY 2010 MAZDA 3S SINCE JUNE OF 2010 WHEN I BOUGHT IT NEW. I DRIVE TO AND FROM WORK EVERY DAY. I HAVE 26,000 MILES ON IT, 75% OF WHICH ARE HIGHWAY MILES. I WAS DRIVING TO WORK LAST WEEK, AND NOTICED SOMETHING WITH THE CAR FELT OFF. EVERY DAY OF THE WEEK IT GOT WORSE AND WORSE, SO I FINALLY BROUGHT IT TO MY MECHANIC WHO TOLD ME, AS I SUSPECTED, THAT THE CLUTCH WAS SLIPPING AND NEARING THE END OF ITS LIFE. I HAVE YET TO REPLACE THE BRAKE PADS ON THIS CAR, AND TO GET TOLD THAT THE CLUTCH IS GONE BEFORE I EVEN REPLACE NORMAL MAINTENANCE ITEMS IS JUST FLAT OUT UNACCEPTABLE. I HAVE HAD TWO PREVIOUS CARS WITH MANUAL TRANSMISSIONS, AND NEVER REPLACED A CLUTCH, EVEN WHEN THEY HAD CLOSE TO 100,000 MILES ON THEM. MY MECHANIC SUGGESTED BEFORE I DO ANYTHING, TO LOOK ON FORUMS AND SEE IF ANYONE ELSE HAS BEEN HAVING SIMILAR PROBLEMS WITH PREMATURE CLUTCH WEAR. I HAVE SPENT MY WHOLE WEEKEND ON MAZDA AND EDMUNDS FORUMS READING ABOUT COUNTLESS PEOPLE WITH MY MODEL YEAR, 2010, WHO HAVE HAD CLUTCHES GO BEFORE 35,000 MILES. THIS IS NOT A ONE-OFF CASE, AND IT IS CERTAINLY NOT A "WEAR AND TEAR" ISSUE AS THE DEALERSHIP SAYS IT IS. THAT'S THEIR BLANKET COVER-THEIR-[XXX]STATEMENT BECAUSE THEY KNOW THEY PUT OUT A POOR PRODUCT AND DON'T WANT TO DEAL WITH THE COSTS INCURRED WITH REPLACING THEM. I HAVE NO FAITH ANYMORE IN MY LOCAL DEALERSHIP, OR MAZDA AS A BRAND AT THIS POINT. WITH THE SIGNIFICANT NUMBER OF SIMILAR ISSUES TO MINE, THE FACT THAT THEY ARE STILL UNWILLING TO ADMIT THAT THEY CHOSE AN INFERIOR SUPPLIER TO CUT COSTS FOR ONE OF THE MOST CRUCIAL PARTS OF THE CAR, THAT ISN'T COVERED UNDER WARRANTY, IS JUST PISS POOR BUSINESS PRACTICE. I DON'T KNOW WHAT WRITING THIS WILL DO, IF ANYTHING, BUT I DECIDED THAT I AM DONE BEING [XXX] AROUND BY THE DEALER AND HOPEFULLY THIS IS FOLLOWED BY OTHER MAZDA OWNERS WHO SHARE THE DISTASTE FOR THEIR PRODUCT AND SERVICE AS I DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

01/29/2012
Components: SUSPENSION
Incident Date: 05/17/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H63A1******
Summary

MY NEW 2010 MAZDA 3 HATCHBACK WAS SHOWING SIGNS OF UNUSUAL HIGH/IRREGULAR TIRE WEAR. THE TIRES WERE ROTATED AS PER THE COMPANY RECOMMENDED SCHEDULE. IT WAS FOUND THAT THE REAR TRAILING ARMS AND LOWER SHOCK BOLTS WERE LOOSE. AT 22,000 MILES THE FRONT TIRES THAT HAD BEEN ROTATED TO THE REAR WERE ALSO WEARING UNEVEN AND AT A HIGH RATE CONSIDERING THIS WAS ONLY MORE THAN A 5,000 MILE PERIOD. THE VEHICLE WAS TAKEN TO MAZDA ON JANURARY 17,2012 INFORMING THEM THAT I HAD CHECKED ONLINE AND THIS EXCESSIVE TIRE WEAR HAS BEEN KNOWN BY MAZDA FOR OVER (5) YEARS. THE SERVICE MANAGER CONFIRMED THIS ISSUE AND MAZDA HAS DONE NOTHING TO REPAIR/RECALL THE VEHICLE. THE SERVICE MANAGER ALSO STATED THAT ALMOST ALL OF THE MAZDA 3 MODEL HAVE THE SAME PROBLEM. LOOKING THROUGH OTHER MAZDA OWNERS WHO HAVE HAD TIRES WEAR OUT AT OR AROUND THE 25,000 MILE RANGE THAT THERE IS A FIX FOR THE PROBLEM. I.E. AN ADJUSTABLE CAMBER ROD WHICH ONE OWNER HAD DONE AND THE CAR WENT .....60,000 MILES ON A SET OF TIRES. MAZDA KNOWS OF THIS PROBLEM, HAS NOT DONE ANYTHING EXCEPT PRODUCE MORE VEHICLES WITH THIS PROBLEM AND THERE IS A DAMNED FIX FOR IT..IT ALSO IS AMAZING AND DAMNING THAT THIS ADJUSTABLE ROD IS MANUFACTURED BY...........M A Z D A....I WOULD DEMAND AN ANNOUNCEMENT AND RECALL OF THESE VEHICLES AS THE INSIDE OF THE TIRE WEARS AT AN EXTREMELY HIGH RATE AND FOR THOSE THAT DO NOT CHECK THE TIRE CONDITION OF THEIR CAR NOR TO ROTATE THE TIRES, THIS WILL LEAD TO A TIRE FAILURE/BLOWOUT WHICH WILL CREATE A HIGH ACCIDENT RISK. MAZDA KNOWS THE PROBLEM AND HAS DONE NOTHING, MAKE IT PUBLIC,DEMAND A RECALL AND ENSURE COMPLIANCE TO THIS POTENTIAL SERIOUS PROBLEM IS RESOLVED. CASE#415686 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

01/13/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/13/2012
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

MAZDA HAS ISSUES WITH CONDENSATION IN FRONT LIGHTS AND REAL LIGHTS LEADING TO EXCESSIVE WATER BUILDING UP IN LIGHT CAVITY. THE WATER RESTRICTS LIGHT AND HAS SHORTED OUT HEADLIGHT BULB ON SEVERAL OCCASIONS AS I DROVE DOWN THE ROAD. THIS CAUSES A SERIOUS ISSUE AT NIGHT AS I AM DRIVING. MAZDA AND DEALER REFUSE TO FIX SIGHTING BULLETIN FROM MAZDA THAT THIS IS A KNOWN PROBLEM AND NOT TO FIX UNLESS LIGHT ENCLOSURE IS FULL OF WATER. *TR

12/28/2011
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 12/24/2011
Crash: No
Fire: No
Summary

AT LESS THAN 24,000 MILES, MY CLUTCH HAS BEGUN TO SLIP TERRIBLY AND CREATES A TERRIBLE BURNING SMELL. I KNOW THERE ARE HUNDREDS OF OTHER MAZDA OWNERS WHO HAVE ALSO HAD TO REPLACE THEIR CLUTCHES BEFORE THEY'VE HAD TO REPLACE BRAKE PADS. THIS IS A DRAIN ON CONSUMERS, AND A SAFETY ISSUE TO BOOT. *TR

12/21/2011
Components: POWER TRAIN
Incident Date: 12/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S53A1******
Summary

I PURCHASED A 2010 MAZDA 3 AS A DEMO ON JULY 30, 2011 WITH 4100 MILES ON IT. I NOW HAVE 8500 MILES ON IT AND THE CLUTCH HAS FAILED. AFTER TAKING IT TO THE LOCAL MAZDA DEALERSHIP, I WAS TOLD IT WAS A NORMAL WEAR PRODUCE AND IT HAD BEEN ABUSED SO I HAD TO PAY FOR THE REPAIR. WHEN I BOUGHT THE CAR IT HAD A HIGH RELEASE IN THE CLUTCH PEDAL BUT I FIGURED IT WAS NORMAL FOR THE CAR. SINCE EARLY NOVEMBER, THE "INTAKE MANIFOLD RUNNER" HAS BEEN EXTREMELY SENSITIVE TO THE POINT THAT I CANNOT MAINTAIN SPEED UP A SLIGHT INCLINE WITHOUT THE ENGINE REVVING UP. I WAS TOLD WHEN I TOOK THE CAR TO THE DEALERSHIP THIS WAS DUE TO A CLUTCH FAILURE. I DON'T BELIEVE IT IS ACCEPTABLE FOR A CLUTCH TO GO OUT AFTER JUST 8500 MILES OF DRIVING. MY PREVIOUS VEHICLE WENT OVER 100,000 MILES OF MY SAME DRIVING AND MANUAL TRANSMISSION WITHOUT ANY CLUTCH ISSUES. I AM NOT HAPPY WITH MAZDA, MAZDA PARTS, AND MAZDA'S CUSTOMER ASSISTANCE ON THIS ISSUE. *TR

12/20/2011
Components: SEATS
Incident Date: 07/01/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

POWER DRIVER SEAT ROCKS FORWARD AND BACKWARD DURING ACCELERATION AND SUDDEN BRAKING. APPROX. 1/2" PLAY. THE MOVEMENT IS VERY NOTICEABLE AND DISCONCERTING. I FEAR THAT I MAY LOSE CONTROL OF THE VEHICLE. DEALER INSISTS CONDITION IS NORMAL. *TR

12/10/2011
Components: TIRES,WHEELS
Incident Date: 12/09/2011
Crash: No
Fire: No
Summary

THE VALVE STEM OF MY TIRE PRESSURE MONITORING SYSTEM (TPMS) HAD SIGNIFICANT CORROSION LEADING TO IMMEDIATE AND RAPID DEFLATION OF FRONT LEFT TIRE WHILE REMOVING AIR HOSE WHILE TENDING TO TPMS WARNING LIGHT. THE RAPID DEFLATION WAS DUE TO COMPLETE AND IMMEDIATE SEVERANCE WHERE THE THREADED PORTION OF VALVE STEM MET VALVE CAP WITHOUT ANY TORQUE OR ABNORMAL PRESSURE APPLIED. THE SEVERED EDGE OF THE VALVE STEM SHOWS CLEAR EVIDENCE OF CORROSION 360 DEGREES AND INWARD, WITH A THIN HALO (APPX. 1/10 OF THE WALL) REMAINING. BOTH THE TIRE AND VALVE STEM SHOWED NO SIGN OF LEAKING AND HELD PROPER PRESSURE WHILE FILLING TO RECOMMENDED PRESSURE UNTIL REMOVAL OF AIR HOSE CAUSED THE STEM TO SPLIT HORIZONTALLY BETWEEN THE 9TH AND 10TH THREAD. PLASTIC VALVE CAPS WERE IN PLACE ON ALL 4 TIRES. SPARE TIRE ALSO NOT ABLE TO BE PUT IN PLACE DUE TO 'STUCK' LUG NUTS ON SAME TIRE; SIMILAR CORROSION IS SUSPECT, POSSIBLY CAUSED BY GALVANIC CORROSION DUE TO METALS FOUND IN DISK BRAKES, SHOES OR ALLOY RIM. VEHICLE IS STILL UNDER WARRANTY AND NEEDED TOW TO NEAREST MAZDA DEALERSHIP FOR REPAIR. WHEN CALLING THE SERVICE DEPARTMENT ABOUT SENDING MY VEHICLE OVER I ADDRESSED MY CONCERNS ABOUT THE OTHER 3 VALVE STEMS NEEDING REPLACEMENT AND WAS TOLD "THEY ARE $150 EACH SO IF YOU WANT TO PAY TO HAVE THE OTHER ONES REPLACED YOU CAN, BUT THE DEALERSHIP ISN'T GOING TO PAY FOR IT" MY RESPONSE: "REALLY? I'M THANKFUL THIS DIDN'T HAPPEN ON THE HIGHWAY, I WOULD HOPE THE SAFETY OF YOUR CUSTOMERS WOULD COME FIRST" ..NO IM SORRY, NO WE'LL LOOK INTO IT FOR YOU, JUST "WELL CAN I GIVE YOU THE NUMBER FOR ROADSIDE ASSISTANCE?" *TR

11/12/2011
Components: TIRES,WHEELS
Incident Date: 07/10/2010
Crash: No
Fire: No
Summary

THE TIRE PRESSURE WARNING LIGHT CAME OUT ONE WEEK AFTER PURCHASING MY NEW MAZDA 3 IN JULY 2010. I FILLED THE TIRE WITH AIR BUT LIGHT WOULD COME BACK ON SEVERAL WEEKS LATER. TOOK THE CAR TO DEALER IN OCTOBER 2010 AND THEY COULDN'T FIND ANY PROBLEMS. TOOK IT BACK TO DEALER IN OCTOBER 2011 AND NOW THEY FIND A BENT WHEEL RIM. REPLACED THE RIM AT MY COST -- OVER 350.00. 4 WEEKS LATER, WARNING LIGHT COMES BACK ON. I CHECKED THE AIR ON ALL TIRES AND THEY ARE FINE. MY MAZDA HAS ONLY 6,000 MILES ON IT. MAZDA CANNOT SEEM TO FIX THE WARNING LIGHT PROBLEM AND THEY BLAME IT ON CHANGE IN WEATHER TEMPERATURE! COMPLAINED TO THE DEALER AND THEY SAY TO BRING THE CAR BACK IN. I REFUSE TO PAY A DIAGNOSTIC FEE WHEN THIS IS CLEARLY A MAZDA PROBLEM AND THE CAR IS UNDER WARRANTY. I'VE OWNED MAZDA CARS SINCE 1993; THIS IS MY 6TH MAZDA AND I AM VERY UPSET. *TR

10/27/2011
Components: SEATS
Incident Date: 10/24/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT HEARD A SQUEAKING NOISE COMING FROM THE SEAT WHEN HE WOULD SIT. THE DEALER INFORMED THE CONTACT THAT THE WELD WAS FRACTURED ON THE SEAT PAN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CURRENT AND THE FAILURE MILEAGE WAS 19,000. THE VIN WAS UNAVAILABLE.

10/21/2011
Components: TIRES
Incident Date: 10/14/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG8A1******
Summary

WHILE SERVICING A 2010 MAZDA3 WE CHECKED THE CUSTOMER'S TIRE PRESSURE AS REQUIRED BY LAW. THE VALVE STEM SNAPPED OFF WHEN AN AIR LINE WAS ATTACHED TO INFLATE THE TIRE. *TR

10/19/2011
Components: SEATS
Incident Date: 12/13/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG1A1******
Summary

THE FRONT DRIVER'S SEAT SUPPORT BRACKET HAS BROKEN AT THE WELD AND IT RESULTS IN THE FRONT SEAT NOT BEING STABLE. IT ROCKS BACK AND FORTH WITH ACCELERATION AND BRAKING. THE ENTIRE SEAT IS NOT STABLE. *TR

09/20/2011
Components: EQUIPMENT
Incident Date: 05/20/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H54A1******
Summary

WHEN JACKING THE VEHICLE UP TO CHANGE THE TIRE THE MAIN ROD THAT SUPPORTS THE JACK BENT CAUSING THE JACK TO JUMP OUT FROM UNDER THE VEHICLE AND THE VEHICLE FELL ON THE GROUND. *TR

07/15/2011
Components: POWER TRAIN
Incident Date: 07/10/2011
Crash: No
Fire: No
Summary

CLUTCH FAILED AT 19.5K MILES. IVE ONLY HAD HER SINCE NOVEMBER, AND WITH THE WAY I DRIVE THERES NO WAY IN HELL THE CLUTCH SHOULD GO OUT THIS SOON... NOW AS TO EXPLAIN AS TO WHAT HAPPENED, I WAS DRIVING ON THE HIGHWAY WHEN MY ENGINE STARTED REVING A BIT ODDLY WHEN I BARELY PRESSED ON THE GAS PEDAL. IT WENT FROM THE NORMAL 2900 RPM IN 6TH GEAR AT ABOUT 65 MPH AND SHOT UP TO 3500 WAY TO QUICKLY THEN DROPPED BACK TO 2900 AND SLOWLY ROSE HOW IT SHOULDVE TO GET ME TO 70MPH...IT CONTINUED DOING THIS WHEN I GOT OFF THE HIGHWAY FOR ABOUT 15 MINUTES, GROWING STEADILY WORSE UNTIL I WAS UNABLE TO GET INTO ANY GEAR AT ALL. THERE WAS NEVER A SMELL OF CLUTCH INSIDE THE CAR THE ENTIRE TIME, NO ODD NOISES, NO GRINDING, AND THE CLUTCH WAS ABOUT HALF AS STIFF AS IT NORMALLY WAS. SO I CALLED DEALER, THEY TOWED MY CAR(COURSE IT TOOK FOREVER BECAUSE THEY SENT THE TRUCK TO THE WRONG LOCATION HAHA). IT TOOK 2 DAYS BEFORE THEY EVEN GOT TO GLANCE AT THE CAR TO SEE WHAT NEEDED TO BE DONE(NOT TAKE APART MIND U, JUST LOOKED), AND SAID THE CLUTCH WAS "SMOKED" NO OTHER SPECIFICS BUT WANTED ME TO AUTHORIZE THEM FOR 525 WORTH OF LABOR PLUS PARTS -_-. SO NOW IM STUCK FIGHTING THEM TO REPAIR THIS UNDER WARRANTY(I KNOW THERES USUALLY NOT A WARRANTY UNLESS MANUFACTURERS DEFECT..BUT THIS IS DEFINITELY DEFECTIVE). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

07/13/2011
Components: SUSPENSION
Incident Date: 05/23/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

EXCESSIVE REAR SUSPENSION NOISE OVER ANY SURFACE IRREGULARITIES, DEALER FULLY AWARE OF RIGHT REAR SWAY BAR LINK AS SOURCE OF NOISE, REPAIRED UNDER WARRANTY. *TR

06/17/2011
Components: WHEELS
Incident Date: 06/13/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H5XA1******
Summary

THERE HAS NOT BEEN A FAILURE TO DATE, HOWEVER, ADDING MY VEHICLE TO THE OTHER MAZDA3'S IN THE DATA BASE WHERE THE DESIGN OF THE VEHICLE IS CREATING UNEVEN TIRE WEAR. AS I HAVE READ IN NO LESS THAN 5 BLOGS, THE MANUFACTURER INTENTIONALLY CAMBERS THE REAR TIRES TO INCREASE THE PERFORMANCE AND HANDLING AND UPON NORMAL ROTATION OF THE TIRES, A "BUMPING" NOISE CAN BE HEARD AND FELT. THE TIRE MANUFACTURER WILL DO NOTHING AND STATES IS A DESIGN ISSUE AND MAZDA STATES I MUST DEAL WITH THE TIRE MANUFACTURER. THIS UNEVEN TIRE WEAR AND VIBRATION COULD LEAD TO ADDITIONAL TIRE WEAR AS NOTED BY OTHER OWNERS. AT 11,000 MILES, I SHOULD NOT BE FACED WITH REPLACING THE TIRES.

06/15/2011
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 06/10/2011
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

WHILE I WAS MAKING A EXIT FROM THE FREEWAY ONTO A LOCAL ROAD, I LOST CONTROL OF THE STEERING WHEEL WHILE SLOWLY BRAKING. AFTERWARDS MY CAR SPUN OUT OF CONTROL AND I WAS IN A HEAD ON COLLISION WITH THE GUARD RAIL FOR THE HIGHWAY RAMP. THIS HAPPENED WITH MY CAR LOGGING CLOSE TO 21500 MILES. INSPECTION AT THE BODY SHOP DETERMINED THAT ISSUES BETWEEN THE BRAKE PADS AND STEERING WHEEL LED TO THE STEERING WHEEL STOPPING. FIXING THIS PROBLEM INVOLVES REPLACING BRAKE AND POSSIBLY STEERING COMPONENTS ACCORDING TO THE BODY SHOP. *TR

06/09/2011
Components: TIRES
Incident Date: 06/08/2011
Crash: No
Fire: No
Summary

TIRE PRESSURE AND REGULATING SYSTEMS - I OWN A 2010 MAZDA 3 AUTOMATIC (14,542 MILES) --ALSO PURCHASED JUST OVER A YR AGO. I HAVE NOW HAD "THREE" VALVE STEMS THAT HAVE BROKEN; WITH SLOW LEAKS AND FLAT TIRES. THE LAST ONE LEAVING ME STRANDED FOR 2 HRS UNTIL HELP ARRIVED. THIS ALSO HAPPENED 2 DAYS AFTER I HAD MY CAR IN FOR SERVICE FOR ANOTHER TIRE WITH A "VALVE" STEM REPLACEMENT--COSTING ME $198.00. ALSO TOLD THERE IS NO RECALL AND IT APPEARS MAZDA HAVING PROBLEMS NOW WITH THIS FOR A FEW YEARS. ALSO THOUGHT IT FUNNY THAT WHEN DEALERSHIP COMPLETING MY PAPERS THEY COMMENTED THAT THEY JUST COMPLETED EXACT SAME PAPERS FOR CAR BEFORE MINE !!!! I AM A CAUTIOUS DRIVER AND I KNOW MY WHEEL/TIRES WHERE NOT DAMAGED AND THAT WAS THE CAUSE OF THE VALVE STEM. I NOW HAVE 3 NEW VALVES STEMS THRU MY COST ---JUST WAITING FOR LAST ONE TO GO AND THEN WILL SEE HOW LONG THE "NEWER" ONES LAST. HAVE A FEELING THIS WILL BE AN ONGOING PROBLEM. AT LEAST DEALERSHIP CHANGED THE ONE TODAY AS A GOOD WILL FREE OF CHARGE. *TR

06/03/2011
Components: SUSPENSION
Incident Date: 12/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1864A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA3. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HEARD A HUMMING NOISE AND THE VEHICLE BEGAN TO VIBRATE EXCESSIVELY. THE VEHICLE WAS TAKEN TO TWO DIFFERENT AUTO MECHANICS AND THEY BOTH RECOMMENDED THAT THE TIRES NOT BE ROTATED BECAUSE OF POOR TREAD. PRIOR TO THE FAILURE, BOTH REAR TIRES WERE REPLACED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE SUSPENSION WHICH CAUSED THE TIRES TO PREMATURELY WEAR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 10,000.

05/06/2011
Components: VEHICLE SPEED CONTROL
Incident Date: 06/17/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S65A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA3. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE, IT WOULD LUNGE FORWARD AND THE RPMS WOULD INCREASE. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT WAS FORCED TO PUSH THE SHUT OFF BUTTON TO STOP THE VEHICLE FROM MOVING FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 14,000. THE FAILURE MILEAGE WAS 600.

04/04/2011
Components: TIRES
Incident Date: 04/04/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H44A1******
Summary

I OWN A 2010 MAZDA SPEED 3. PURCHASED JUST OVER A YEAR AGO. I HAVE A VALVE STEM THAT HAS BROKEN, WHICH RELEASED PRESSURE. THE VALVE STEMS USED ON THE VEHICLE ARE INCORPORATED INTO TIRE PRESSURE MONITORING SYSTEM (TMPS), AND THE DEALER REQUIRES THAT BOTH ITEMS BE REPLACED FOR $125. AFTERMARKET COMPANIES, SUCH AS DORMAN OFFER REPLACEMENTS THAT ARE MODULAR, AND ALLOW THE CONSUMER TO REPLACE JUST THE STEM, IF BROKEN. THE FACTORY, CONVENIENTLY DOES NOT OFFER THEM COMPONENT INDIVIDUALLY. BY THE LOOKS OF ONLINE FORUMS, THIS IS A PROBLEM THAT HAS BEEN AROUND FOR A COUPLE OF YEARS. I HAVE OWNED VEHICLES FOR 30 YEARS NOW, AND I HAVE NEVER ENCOUNTERED A BROKEN VALVE STEM LIKE THIS. THERE IS NO TRAUMA TO THE WHEEL ITSELF THAT WOULD EXPLAIN A BUSTED STEM THAT DOES NOT PROTRUDE BEYOND THE RIMS OUTER EDGE. I BELIEVE THAT THIS DANGEROUS PROBLEM COULD BE ELIMINATED IF MAZDA WERE TO REDESIGN THE THREADED PORTION OF THE STEM TO BE THICKER. THE ALUMINUM STEMS ARE MACHINED SO THINLY, THAT THEY FAIL, OR ARE EASILY DAMAGED WHILE PERFORMING BASIC MAINTENANCE. THE MAZDA DEALER DOES NOT FEEL THAT THE PARTS ARE FAULTY, AND THEY REFUSE TO COVER THIS UNDER WARRANTY. THE SERVICE MANAGER SAYS THEY HAVE NEVER HEARD OF THIS BROKEN STEM PROBLEM. I FIND THAT EXTREMELY HARD TO BELIEVE. RESOLUTION: I NEED TO GET MY SPARE TIRE OFF THE CAR, SO I WILL BE DROPPING THE WHEEL OFF AT A TIRE SHOP TO REPLACE THE UNIT WITH A STANDARD METAL STEM UNTIL I DECIDE WHAT ROUTE TO TAKE. MY RESEARCH LEADS ME TO BELIEVE THAT THIS WILL NOT BE THE LAST PROBLEM I HAVE LIKE THIS, UNTIL I GET THE DANGEROUS FACTORY ONES OFF OF MY VEHICLE. *TR

03/30/2011
Components: SEATS
Incident Date: 03/10/2011
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S55A1******
Summary

I OWN A 2010 MAZDA3. A FEW WEEKS AGO WHILE DRIVING MY FRONT SEAT MADE A POPPING SOUND AND BEGAN ROCKING BACK AND FORTH CAUSING ME TO LOSE CONTROL OF THE CAR MOMENTARILY. I TOOK IT INTO THE MAZDA DEALERSHIP IN ALEXANDRIA VIRGINIA (BROWNS MAZDA ON ROUTE 1) AND ASKED THEM TO LOOK AT IT. THEY DETERMINED THAT WELDING ON MY SEAT BOTTOM HAD COME UNDONE AND NEEDED TO BE REPLACED. MY CAR'S WARRANTY IS FOR 3 YEARS/36 THOUSAND MILES AND AT THE TIME OF THE INCIDENT MY CAR HAD 45 THOUSAND MILES. MAZDA DECLINED TO FIX THE SEAT AND STATED THAT I AM RESPONSIBLE FOR THE REPAIRS. MY CONTENTION IS THAT THE DRIVERS SEAT IS A SAFETY ISSUE AND IF INVOLVED IN A COLLISION THE SEAT MAY DISLODGE AND CAUSE ME MORE BODILY INJURY THAN IF THE SEAT WERE PROPERLY ANCHORED. I HAVE CONTACTED MAZDA'S CUSTOMER CARE LINE AND ALSO E-MAILED THEM AND ON BOTH OCCASIONS THEY HAVE IMMEDIATELY DISMISSED MY CLAIM STATING THAT MY VEHICLE IS OUT OF WARRANTY AND THE REPAIRS ARE MY RESPONSIBILITY. THE DRIVERS SEAT OF A VEHICLE IS AN INTEGRAL PART OF THE SAFETY IN THE CAR AND DUE TO A MANUFACTURER ERROR MY SEAT IS NOW LOOSE AND UNSAFE TO DRIVE. *TR

02/22/2011
Components: AIR BAGS
Incident Date: 05/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S62A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA, MAZDA3. WHILE DRIVING APPROXIMATELY 30 MPH WITH A PASSENGER IN THE FRONT SEAT, THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THAT THE VEHICLE WAS PERFORMING TO ITS SPECIFICATIONS. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE PASSENGER'S WEIGHT AS THEY WEIGHED 105 POUNDS. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. A REPRESENTATIVE OF THE MANUFACTURER STATED THAT THE VEHICLE WAS PERFORMING PROPERLY. THE FAILURE WAS INTERMITTENT AND HAD BEEN ONGOING SINCE 2010. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 11,400. UPDATED 03/29/11*LJ

02/09/2011
Components: TIRES
Incident Date: 12/09/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H53A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA, MAZDA3. WHILE PARKED, THE CONTACT NOTICED THE REAR DRIVER SIDE TIRE WAS LOW ON AIR AND SEEMED AS IF THE TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO A TIRE SHOP WHERE THE TECHNICIANS STATED THE SENSORS WERE DAMAGED AND THE TIRE WAS NOT FLAT. THE FAILURE ALSO OCCURRED TO THE FRONT AND REAR PASSENGER SIDE TIRES. THE VEHICLE WAS TAKEN BACK TO THE TIRE SHOP WHERE THE TECHNICIANS STATED ALL THREE TIRE PRESSURE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS CONTACTED AND STATED THE REPAIRS WOULD NOT BE COVERED BY WARRANTY BECAUSE THE VEHICLE WAS ORIGINALLY TAKEN TO THE TIRE SHOP INSTEAD OF THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

02/08/2011
Components: POWER TRAIN
Incident Date: 02/08/2011
Crash: No
Fire: No
Summary

CLUTCH MALFUNCTION SAYS IT'S NOT DEFECTIVE WHICH IS IT BECAUSE THE CAR ONLY HAS 19,000 MILES. *TR

01/14/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/22/2010
Crash: Yes
Fire: No
Summary

ON DECEMBER 21, 2010 CAR STALLED AND LOST STEERING AND BRAKE CONTROL ON 12/22 HAPPENED AGAIN RESULTING IN ACCIDENT AND $9,000 IN DAMAGE. *TR

01/11/2011
Components: POWER TRAIN
Incident Date: 01/03/2011
Crash: No
Fire: No
Summary

I HAVE A 2010 MAZDA 3 SPOR WITH 41,000 MILES AND THE CLUTCH TOTALLY WENT. CLUTCH , FLYWHEEL HAD TO BE REPLACED FOR $1800 DOLLARS. MAZDA REFUSED TO ADMIT ANY DEFECT. *TR

01/07/2011
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/22/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE SUDDENLY STALLED CAUSING HIM TO LOOSE CONTROL OF HIS STEERING WHEEL AND WAS ALSO UNABLE TO APPLY THE BRAKES. HE THEN CRASHED INTO A MAILBOX AND THE SIDE OF A MOUNTAIN. A POLICE WAS FILED. THE DRIVER WAS NOT INJURED AFTER THE CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS ALSO CONTACTED AND INFORMED HIM THAT THEY WERE AWARE OF THE FAILURE IN PRIOR YEARS, BUT NOT OF THE 2010 MODELS. THE FAILURE MILEAGE WAS APPROXIMATELY 6100. UPDATED 03/03/11

12/27/2010
Components: POWER TRAIN
Incident Date: 12/16/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

I PURCHASED MY 2010 MAZDA 3 IN AUGUST 2009. IN DECEMBER 2010, I WAS DRIVING HOME FROM WORK AND STOPPED AT A RED LIGHT. WHEN THE LIGHT TURNED GREEN, I ENGAGED THE CLUTCH AND I FELT A POP UNDER MY FOOT AND THE CLUTCH BECAME STUCK. WHEN IT FINALLY CAME BACK UP IT VIBRATED AND JERKED ITSELF BEFORE GOING BACK TO STARTING POSITION. I PUT THE CAR IN FIRST GEAR AND ATTEMPTED TO ACCELERATE. THE CAR ACCELERATED BUT THE VEHICLE DID NOT MOVE. TO SEE IF THE CLUTCH WAS CATCHING, I PUT THE CAR IN FIRST GEAR AND TOOK MY FOOT OFF THE CLUTCH WITHOUT GIVING IT GAS. THE CAR DID NOT TURN OFF AS IT NORMALLY WOULD IF I DID NOT GIVE IT GAS WHILE IN FIRST GEAR. THE CLUTCH FAILED WITHOUT WARNING AT 20,100 MILES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND I WAS ADVISED THAT THE ENTIRE CLUTCH NEEDED TO BE REPLACED AND I MIGHT HAVE TO REPLACE THE FLYWHEEL. I WAS ADVISED THE CLUTCH WAS CONSIDERED A WEAR ITEM AND COULD NOT BE REPLACED UNDER WARRANTY. HOWEVER, DUE TO THE SUDDEN AND PREMATURE NATURE OF THE FAILURE, I AM SPEAKING WITH MAZDA IN AN ATTEMPT TO HAVE THE VEHICLE FIXED UNDER WARRANTY. *TR

12/27/2010
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2010
Crash: Yes
Fire: Yes
Vehicle Identification Number: JM1BL1S6XA1******
Summary

A LOW SPEED REAR-END COLLISION RESULTED IN AN IMMEDIATE EXPLOSION OF THE VEHICLE, CAUSING A LARGE EXTERNAL FIRE AND SMOKE TO ENTER THE CABIN UPON IMPACT. THE STRUCTURAL DAMAGE TO THE VEHICLE OCCURRED ON THE FRONT-RIGHT; THE FIRE DESTROYED THE ENTIRE FRONT 2/3 OF THE VEHICLE (TOTALING THE VEHICLE). THE CONCERN IS THAT SUCH A LOW SPEED IMPACT SHOULD NOT CAUSE AN EXPLOSION WHICH COULD POTENTIALLY HAVE INJURED OR KILLED THE DRIVER AND PASSENGERS.

12/23/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/01/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S69A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE VEHICLE WAS PARKED AND TURNED ON WHEN IT SHUT OFF FOR APPROXIMATELY FIVE MINUTES. WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE IT WOULD NOT START. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSED THE FAILURE. THE FAILURE RECURRED FOUR TIMES. AN AUTHORIZED DEALER WAS UNABLE TO DIAGNOSE THE FAILURE BECAUSE THE VEHICLE SUCCESSFULLY STARTED AFTER BEING TURNED OFF FOR AN EXTENDED PERIOD OF TIME. THE FAILURE MILEAGE WAS 14,000 AND THE CURRENT MILEAGE WAS 14,700.

12/18/2010
Components: POWER TRAIN
Incident Date: 12/15/2010
Crash: No
Fire: No
Summary

AT 5000 MILES CLUTCH STARTED TO MAKE SQUEAKING SOUND AND VIBRATION WHEN ENGAGING. *TR

12/16/2010
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/15/2010
Crash: No
Fire: No
Summary

I LIFTED THE EMERGENCY BRAKE LEVER TO ENGAGE THE EMERGENCY BRAKE AND NOTICE THAT THE LEVER CAME UP THE WHOLE WAY WITH VERY LITTLE RESISTANCE. I HAD NO IDEA WHY THIS WAS HAPPENING. A FEW DAYS LATER I REALIZED THAT AFTER THE SAME ISSUE HAD OCCURRED THERE WAS WHITE SMOKE COMING OUT OF THE REAR-LEFT WHEEL BRAKE PAD. I TOOK MY CAR TO A MAZDA DEALER TO HAVE IT SERVICED (SINCE IT'S BARELY ONE YEAR OLD), AND THEY COULD NOT FIND ANY PROBLEMS THE FIRST TIME AROUND. I HAVE DONE A LITTLE BIT OF SEARCHING ON THE INTERNET AND THIS IS NOT THE FIRST TIME THIS SAME ISSUE HAS HAPPENED. I WOULD LOVE TO GET SOME FEEDBACK FROM MAZDA SINCE I ALMOST GOT INTO A BAD ACCIDENT YESTERDAY (DEC 15) IN ATLANTA DUE TO ICY ROADS AND A FAULTY REAR-LEFT BRAKE ON A BRAND NEW CAR. *TR

12/13/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/17/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 MAZDA 3. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO UNLOCK THE FRONT PASSENGER DOOR BUT IT WOULD NOT UNLOCK WITH THE REMOTE OR KEY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPAIRED THE LOCK. THE FAILURE OCCURRED AGAIN ON THE DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 25,000.

12/02/2010
Components: POWER TRAIN
Incident Date: 10/30/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF7A1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT ENGAGED THE CLUTCH AND FELT AN UNUSUAL POP UNDER HER FOOT. SHE STATED THAT THE VEHICLE EXHIBITED AN ABNORMAL INCREASE IN ENGINE RPMS AS IF SHE WERE ATTEMPTING TO DRIVE WHILE IN NEUTRAL. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE DEALER ADVISED HER THAT THE ENTIRE CLUTCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. SHE THEN CONTACTED THE MANUFACTURER AND WAS ADVISED THAT THE CLUTCH WAS NOT UNDER WARRANTY AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 35,000.

12/02/2010
Components: PARKING BRAKE
Incident Date: 11/25/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H52A1******
Summary

LIFTED PARKING BRAKE LEVER TO ENGAGE PARKING BRAKE, AND IT CAME UP WAY FURTHER THAN NORMAL WITHOUT OFFERING THE NORMAL RESISTANCE. AFTER THREE ATTEMPTS AT RESETTING THE BRAKE, IT ENGAGED NORMALLY. MALFUNCTION OCCURRED AGAIN TWO DAYS LATER, BUT THIS TIME, I COULD NOT GET IT TO ENGAGE SUCCESSFULLY EVEN AFTER MULTIPLE ATTEMPTS. DEALER DIAGNOSED THAT THE BRAKE LEVER ASSEMBLY WAS INTERMITTENTLY STICKING AND REPLACED LEVER ASSEMBLY. TWO DAYS LATER, SAME PROBLEM OCCURRED AGAIN. CAR IS 9 MONTHS OLD, 13,500 MI. *TR

11/17/2010
Components: FUEL SYSTEM, GASOLINE,UNKNOWN OR OTHER
Incident Date: 10/07/2010
Crash: Yes
Fire: Yes
Vehicle Identification Number: JM1BL1SF4A1******
Summary

MAZDA3 REAR ENDED A MOVING TRUCK. MAZDA3 WAS GOING ABOUT 45 MPH AND TRUCK WAS NOT MOVING. UPON IMPACT, THE MAZDA3 IMMEDIATELY CAUGHT FIRE AT THE FRONT OF THE CAR. FIRE DEPARTMENT HAD TO EXTINGUISH FIRE. FIRE DAMAGED CAR. CAR SHOULD NOT HAVE CAUGHT FIRE.

11/08/2010
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 11/04/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BK343671******
Summary

ON 11/4, I WAS ON MY WAY TO MEET MY YOGA CLASSMATE FOR LUNCH AT 1917 BISTRO. THE RESTAURANT'S PARKING LOT WAS FULL. SO, I BACKED OUT AND CIRCLED THE BLOCK TO FIND ANOTHER PARKING SPACE. WHEN DRIVING ON LIVERNOIS I NOTICED A PARKING LOT THAT'S WHY I DECIDED TO GO BACK AROUND. I PULLED INTO THE FIRST EMPTY PARKING LOT WHICH I THOUGHT WAS BETTER THAN TRYING TO PARALLEL PARKING IN THE ONE SPACE ON THE STREET. SO, I TURNED INTO A GRAVELED PARKING LOT. I MADE A LEFT THEN BEGAN TO PULL UP TO THE PARKING SPACE BUT THE CAR ACCELERATED AND SMASHED INTO A BUILDING. THE CAR WOULD NOT STOP SO I SHIFTED THE CAR INTO REVERSE. THE CAR JERKED BACK WILDLY; IT WAS HARD TO HANDLE BUT I GOT THE CAR TO STOP. A MAN CAME OUT OF THE WIG SHOP. I WAS STANDING OUTSIDE OF THE CAR EXAMINING THE DAMAGE - WHITE PAINT FROM THE BUILDING AND A SLIGHT PUCK ON BOTH SIDES OF THE BUMPER. THE MAN LOOKED AT ME INCREDULOUSLY BECAUSE HE SAID THE IMPACT SHOOK THESHOP . HIS MOUTH WAS OPEN AND IT TOOK HIM A FEW MINUTES TO CLOSE IT. A WOMAN CAME OUT ALSO BECAUSE SHE FELT THE IMPACT IN THE SHOP NEXT TO THE MAN'S SHOP. THERE WERE NO WITNESSES TO MY ACCELERATION PROBLEM. I DID NOT REPORT THE INCIDENT BECAUSE I DID NOT SEE A POLICE OFFICER (IT'S DETROIT). AFTER LUNCH, I DROVE BACK HOME AND SENT MAZDA AN EMAIL. I HEARD FROM MAZDA FRIDAY MORNING. THE CAR WAS TOWED TO THE DEALER IN TROY. I SPOKE TO AMIR ABOUT THE INCIDENT AND TOLD HIM THAT THE CAR WAS ON ITS WAY INTO THE DEALERSHIP (BY THE WAY, I EVEN HAVE MY OIL CHANGE AT THE DEALERSHIP). WHEN THE CAR ARRIVED I RECEIVED A CALL FROM SCOTT BRYANT WHO, IN AN ACCUSATORY MANNER ASKED ME TO REPEAT WHAT HAPPENED DESPITE AMIR TELLING HIM MY STORY. HE WARNED ME THAT IT WILL TAKE ALL AFTERNOON TO LOOK AT THE CAR. SCOTT CALLED LATER TO INFORM ME THAT A FIELD ENGINEER WILL BE COMING IN ON MONDAY TO LOOK AT THE CAR. HE DID NOT OFFER ME A RENTAL. *TR

11/04/2010
Components: STEERING,VISIBILITY,LATCHES/LOCKS/LINKAGES
Incident Date: 07/10/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H6XA1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA3. WHILE DRIVING 65 MPH THE VEHICLE LOST POWER WITHIN A FEW SECONDS AND THE POWER STEERING LIGHT ILLUMINATED. THE STEERING FAILED AND THE CONTACT EXPERIENCED ELECTRICAL FAILURE WITH THE PASSENGER DOOR THAT COULD NOT BE UNLOCKED FROM THE INSIDE. THE SUNROOF BUTTON ALSO WOULD NOT SHUT THE SUNROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHO WAS UNABLE TO LOCATE A FAILURE CODE; THEREFORE, THEY STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER TOOK REPORT NUMBER 132669400. THE FAILURE MILEAGE WAS 13,800. THE CURRENT MILEAGE WAS 13,900.

11/02/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 10/29/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H37A1******
Summary

CRUISE CONTROL TURNS OFF WHEN GOING DOWN HILLS, EVEN SMALL ONES. I USE MY CRUISE CONTROL DAILY AND MY DRIVE TO WORK CONTAINS MANY SMALL HILLS. WHEN CRUISING AT 70, I GO DOWN A HILL. THE CRUISE CONTROL BACKS OFF THEN AT THE BOTTOM OF THE HILL, IT FAILS TO ENGAGE. ONCE I HAVE DRIFTED FROM 70 MPH DOWN TO 60 MPH, IT TURNS ITSELF OFF. I'VE HAD MY CAR 2 MONTHS AND THIS HAS HAPPENED 11 TIMES NOW. THE DEALERSHIP CLAIMS THERE ISN'T ANYTHING WRONG AND THE ONLY WAY IT CAN TURN ITSELF OFF IS IF I TOUCH THE BRAKE OR THE CLUTCH. I AM DOING NEITHER. WHEN ON A BUSY HIGHWAY, AND THIS BEGINS TO HAPPEN, THE PEOPLE BEHIND YOU GET VERY ANGRY. BESIDE THE FACT I HAVE BEGUN SLOWING DOWN WITHOUT MY BRAKE LIGHTS COMING ON. THERE ARE OTHERS WITH THE SAME PROBLEM HERE HTTP://MAZDA3REVOLUTION.COM/FORUMS/2010-MAZDASPEED-3-NEWS-DISCUSSION/2758-ANYONE-HAVING-CRUISE-CONTROL-ISSUES.HTML. *TR

10/25/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/03/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG0A1******
Summary

I WAS STOPPED WITH THE CAR RUNNING IN DRIVE AND STEPPING ON THE BRAKE PEDAL ONLY, WHEN THE ENGINE BEGAN REVVING UNCONTROLLABLY. THIS RESULTED IN INCREASINGLY HIGH RPMS, AND IT FELT AS IF THE CAR WAS ABOUT TO LURCH FORWARD. I ENDED UP TURNING OFF THE CAR, AND RE-STARTING IT. THIS IS AN INTERMITTENT PROBLEM THAT HAS HAPPENED A TOTAL OF 3 TIMES, EACH TIME WHILE IN A STOPPED POSITION. I PURCHASED THE CAR THE END OF MARCH 2010. FIRST OCCURRENCE HAPPENED PRIOR TO 6/3/10, AND THE THIRD, MOST RECENT OCCURRENCE, HAPPENED ON 8/26/10. MAZDA HAS INSTALLED A DATA RECORDER TO ATTEMPT TO RECORD THE PROBLEM, BUT NOW THEY WANT TO REMOVE IT BEFORE THE PROBLEM HAS RE-OCCURRED. *TR

10/21/2010
Components: POWER TRAIN
Incident Date: 10/15/2010
Crash: No
Fire: No
Summary

2011 MAZDA SPEED3. NEW OFF THE LOT AND CLUTCH FAILS IN 30 MILES...SAME DAY! AFTER "REPAIR", CLUTCH AGAIN FAILS NEXT DAY, ~120 MILES. 2 CLUTCH FAILURES IN 2 DAYS OF USE, ~150 MILES. FAILED WHILE DRIVING. DEALER/MAZDA CLAIM "WEAR" ITEM...OUR FAULT! FIGHTING VIA LEMON LAW AND MECHANTABILITY. *TR

09/28/2010
Components: AIR BAGS
Incident Date: 07/15/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H50A1******
Summary

TL*THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED UPON STARTING THE VEHICLE ALTHOUGH A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT WEIGHT SENSOR WAS REPAIRED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE HAD NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 3,500 AND THE CURRENT MILEAGE WAS APPROXIMATELY 7,900. UPDATED 01/06/11 *BF UPDATED 01/24/11/*JB

08/11/2010
Components: STEERING
Incident Date: 08/09/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

LOSS OF STEERING CONTROL ON MY 2010 MAZDA 3 RESULTING IN ACCIDENT. ALSO THE BRAKES DID NOT OPERATE AS DESIGNED. WHILE TURNING A CORNER THE VEHICLE STEERING WHEEL LOCKED AND/OR LOSS STEERING CONTROL , BRAKES WERE APPLIED, VEHICLE BEGIN TO STOP BUT BEFORE STOPPING, IT TURNED AND RAN OFF THE ROAD CAUSING DAMAGE TO VEHICLE AND PROPERTY. THIS WAS CONFIRMED BY DRIVER, 2 PASSENGERS AND THE POLICE. THIS WAS THE FIRST TIME THIS HAPPENED. NOT SURE WHAT IS WRONG WITH VEHICLE. DAMAGED BEING REPAIRED AT THIS TIME. *TR

07/26/2010
Components: TIRES
Incident Date: 07/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H52A1******
Summary

2010 MAZDA 3 EXCESSIVE TIRE WEAR. BOUGHT CAR NEW IN SEPT 2009. JULY 2010 THE CAR HAS 24,000 MILES ON IT AND ALL TIRES ARE WORN OUT IN PATCHES AND ALIGNMENT NEEDS TO BE DONE ON ALL WHEELS. KEN TOWERY CONSIDERS THIS "NORMAL ON MAZDA 3'S". I USE MY CAR FOR COMMUTING SO MOSTLY HIGHWAY DRIVING. *TR

07/24/2010
Components: STEERING
Incident Date: 03/06/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF3A1******
Summary

INTERMITTENT FAILURE OF POWER STEERING PUMP WHILE DRIVING IN A STRAIGHT LINE AND WHEN TURNING. SMALL CORRECTIONS ARE NEEDED TO MAINTAIN TRAVEL WITHIN A LANE AND WHEN TURNING YOU CAN FEEL THE POWER ASSISTANCE DROP IN AND OUT GIVING A JERKY FEEL. THIS WAS A RENTAL VEHICLE. *TR

07/20/2010
Components: AIR BAGS
Incident Date: 06/13/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1S63A1******
Summary

THE VEHICLE CRASHED INTO TWO CARS AND ROLLED OVER AND NONE OF THE AIRBAGS WERE DEPLOYED INCLUDING SIDE, PASSENGER AND DRIVER. *TR

07/12/2010
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1SF2A1******
Summary

CAR FAILED TO START. MAZDA SENT TOW TRUCK. TOW TRUCK OPERATOR WAS ABLE TO START THE CAR IN NEUTRAL. TOW TRUCK OPERATOR DECLINED TO TOW THE CAR AND SENT DRIVER HOME. LATER THAT DAY THE WHEEL LOCKED, POWER BRAKES FAILED AND DRIVER ROLLED INTO A DITCH. DRIVER TURNED OFF IGNITION, UNLOCKED STEERING WHEEL, BACKED CAR OUT OF DITCH AND CALLED MAZDA FOR ANOTHER TOW. THE CONSUMER STATED THE DAY OF DELIVERY, THE SALESMAN HAD TROUBLE STARTING THE CAR AND REQUESTED A TECHNICIAN MAKE SOME ADJUSTMENT TO THE IGNITION. THE WHEEL LOCKED AND THE KEY WOULD NOT START THE VEHICLE. AFTER THE ADJUSTMENTS, THE VEHICLE APPEARED TO WORK FINE. THE DEALER STATED THE VEHICLE WOULD NOT START BECAUSE A CABLE WAS BENT, WHICH WAS PROHIBITING THE VEHICLE FROM BEING RECOGNIZED IN PARK WHEN ATTEMPTING TO START IT. UPDATED IVOQ 08/19/10*JB UPDATED IVOQ 08/20/10*JB *TR

06/28/2010
Components: AIR BAGS
Incident Date: 05/26/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SFXA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA, MAZDA 3. WHILE TRAVELING AT 35 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER REWIRED THE AIR BAG CONNECTION TO CORRECT THE FAILURE. THE FAILURE MILEAGE WAS 17,000 AND THE CURRENT MILEAGE WAS 19,000.

05/27/2010
Components: TIRES
Incident Date: 05/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S6XA1******
Summary

TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED WHILE TRAVELING AT APPROXIMATE SPEEDS OF 65 MPH, THE RIGHT PASSENGER TIRE BLEW OUT. THE CONTACT WAS ABLE TO INSTALL THE SPARE TIRE AND DROVE TO A TIRE FACILITY. THE MANUFACTURER OF THE TIRES ADVISED THE FAILURE WAS CAUSED BY A DEFECT AND OFFERED TO TAKE LIABILITY FOR 50 PERCENT OF THE REPLACEMENT TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 700 AND THE CURRENT MILEAGE WAS APPROXIMATELY 850. UPDATED 08/03/10. *LJ UPDATED 08/04/10*JB

05/18/2010
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/15/2010
Crash: No
Fire: Yes
Vehicle Identification Number: JM1BL1H51A1******
Summary

SMOKE CAME THREW THE VENTS OF THE 2010 MAZDA3 HATCHBACK AND THEN FROM UNDER THE HOOD. THEN FLAMES CAME OUT FROM HOOD. IT BURNED UNTIL THE FIRE DEPARTMENT PUT IT OUT. IT WAS NOT ABLE TO BE REPAIRED. *TR

05/07/2010
Components: TIRES
Incident Date: 05/07/2010
Crash: No
Fire: No
Summary

2010 MAZDA 3 EXCESSIVE TIRE WEAR. BOUGHT CAR NEW IN OCT 2009. MAY 7TH 2010 THE CAR HAS 18,000 MILES ON IT AND THE REAR TIRES ARE DOWN TO THE STEEL BELTS. MY NET SEARCHING SHOWS THIS IS A VERY COMMON PROBLEM. HOW A CAR CAN HAVE ONLY 18,000 MILES ON IT AND HAVE DANGEROUSLY WORN TIRES IS BEYOND BELIEF. THE DEALERSHIP CONSIDERS THIS "NORMAL ON MAZDA 3'S". TIRES WERE WELL MAINTAINED WITH TIRE PRESSURE BY ME. MY CAR HAS NEVER BEEN IN AN ACCIDENT OR HIT A SIGNIFICANT ROAD HAZARD. CAR IS USED FOR MOSTLY STRAIGHT LINE HIGHWAY DRIVING. *TR

05/02/2010
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/24/2010
Crash: Yes
Fire: No
Vehicle Identification Number: JM1BL1H69A1******
Summary

WHILE DRIVING SLOWLY THROUGH A COMMUNITY CENTER PARKING LOT, THE AUTOMOBILE SUDDENLY ACCELERATED AND DID NOT RESPOND TO BRAKING,RESULTING IN A CRASH INTO A BRICK WALL. *TR

02/21/2010
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/20/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SG6A1******
Summary

MAZDA 3 2010 FRONT DOORS LOCKED AND WOULD NOT UNLOCK-NOT WITH KEY AND NOT FROM INSIDE CAR- *TR

02/20/2010
Components: STRUCTURE
Incident Date: 07/15/2009
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1H66A1******
Summary

(2010 MAZDA3 5-DR WITH SUNROOF) WHEN SUNROOF IS FULLY OPENED AND DRIVING AROUND 35 MILES/HR, COMPLETE ROOF STARTS TO VIBRATE PRODUCING LOUD NOISE. I TOOK THE CAR TO A CAR DEALER AND TECHNICIAN NOTICED THE PROBLEM AS WELL. I WAS TOLD THAT THE CAR IS NEW DESIGN AND THAT MAZDA ENGINEERING RECEIVED A COMPLAIN. NO ACTION TAKEN BUT ADVISED TO PURCHASE A WIND DEFLECTOR. THE VIBRATION HAPPENS EVERY TIME I OPEN THE SUNROOF. *TR

01/03/2010
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/02/2010
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF8A1******
Summary

2010 MAZDA 3, 5 SPEED. UPON SHIFTING FROM 4TH GEAR INTO NEUTRAL, TO PREPARE FOR A STOP, FOOT WAS TAKEN OFF OF ACCELERATOR AND CLUTCH WAS FULLY RELEASED; THE ENGINE STARTED TO REV. THIS IS THE 3RD TIME THIS HAS HAPPENED IN 90 DAYS. EACH TIME HAS BEEN WHEN THE VEHICLE WAS SHIFTED INTO NEUTRAL FROM A GEAR, NOT GEAR SPECIFIC. *TR

12/16/2009
Components: VISIBILITY
Incident Date: 12/16/2009
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1SF1A1******
Summary

REAR GLASS EXPLOSION ON 2010 MAZDA 3 SEDAN. MORNING 16 DEGREES F. APPROACHED MY CAR IN THE MORNING AND HEARD A CRACKLING NOISE. I THOUGHT THE SOUND WAS ICE. I STARTED THE CAR AND THE REAR DEFOGGER. AS I SAT IN MY DRIVEWAY ...APPROXIMATELY 30 SECONDS AFTER TURNING ON THE DEFOGGER. THE REAR GLASS EXPLODED WITH A LOAD NOISE. GLASS WAS THROWN INTO THE REAR PASSENGER SEATS. THE CAR IS 4 MONTHS OLD AND UNDER WARRANTY. I TOOK THE CAR TO THE DEALER AND THEY WOULD NOT REPAIR UNDER WARRANTY. I CALLED MAZDA CUSTOMER CARE AT 1-800-222-5500 AND WAS TOLD THAT THIS IS DUE TO OUTSIDE INFLUENCE (IE THE SAME AS IF A TREE BRANCH FELL ON THE CAR). HE INDICATED THAT I SHOULD EXPECT THAT THIS COULD HAPPEN IN THE COLD WEATHER. I CAN NOT BELIEVE THAT I SHOULD EXPECT THAT MY REAR WINDOW CAN EXPLODE IN COLD WEATHER. IF MY CHILDREN WERE IN THE REAR SEAT THEY WOULD HAVE BEEN POTENTIALLY SERIOUSLY INJURED BY THROWN GLASS. *TR

12/15/2009
Components: VISIBILITY
Incident Date: 12/07/2009
Crash: No
Fire: No
Summary

I WAS ADJUSTING MY REAR VIEW MIRROR ON MY NEW 2010 MAZDA 3 AND IT CAME OFF. WHEN IT CAME OFF IT BROKE OFF A CHUNK OF GLASS FROM THE WINDSHIELD. MAZDA REFUSES TO REPAIR THE PROBLEM! *TR

09/14/2009
Components: SEATS
Incident Date: 08/30/2009
Crash: No
Fire: No
Vehicle Identification Number: JM1BL1S67A1******
Summary

DRIVER SEAT FEELS LOOSE AND ROCKS BACK AND FORTH WHILE I AM DRIVING VEHICLE. I AM CONCERNED SEAT WILL NOT HOLD UP IN ACCIDENT. SAT IN SIMILAR CAR AT DEALER WITH SAME PROBLEM. *TR

3 Recalls

for 2010 MAZDA MAZDA3
16/04/2009
CAMPAIGN NUMBER: 09V126000
ELECTRICAL SYSTEM
THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
Campaign Number: 09V126000
Manufacture: MAZDA MOTOR CORP
Components: ELECTRICAL SYSTEM
Summary

MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.

Notes

MAZDA RECALL NO. 5409D. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

06/09/2016
CAMPAIGN NUMBER: 16V644000
STRUCTURE:BODY:HATCHBACK/LIFTGATE
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Campaign Number: 16V644000
Manufacture: Mazda North American Operations
Components: STRUCTURE:BODY:HATCHBACK/LIFTGATE
Summary

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/02/2017
CAMPAIGN NUMBER: 17V082000
SEATS
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Campaign Number: 17V082000
Manufacture: Mazda North American Operations
Components: SEATS
Summary

Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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