EN

2010 Mercedes-Benz GLK-Class 4-DR w/SAB

5
Recalls
210
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

210 Complaints

for 2010 MERCEDES-BENZ GLK-CLASS
10/07/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6AF******
Summary

The contact owns a 2010 Mercedes-Benz GLK350. The contact stated that fuel was present leaking from the rear passenger’s side of the vehicle onto the ground. The vehicle was towed to an independent mechanic who diagnosed that the fuel pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not yet contacted. The failure mileage was 50,000.

10/06/2021
Components: STEERING
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

On September 20, 2021, my steering wheel locked will driving into shopping center in Stockton, CA., I called AAA towing service to tow my car to Mercedes-Benz of Stockton for repairs. I'm glad to say no one was behind me while driving. It locked without any notice, near by customers to the center pushed my car to safety. Thank you.

09/18/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/18/2021
Crash: No
Fire: No
Vehicle Identification Number: Wdcgg8hb1af******
Summary

Two fuel tank leaks that are a fire hazard. First one was around fuel pump, cracks in plastic flange. Had repaired with a sealant. Recently another leak around the filler tube. Leak around passenger side rear wheel when filling tank. Strong smell of gasoline if not completely filled to cause leak. I would think a dangerous fire hazard. I see recalls for other year models, but not 2010, even though basically identical.

08/18/2021
Components: STRUCTURE
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: wdcgg8hb5af******
Summary

The contact owns a 2010 Mercedes-Benz GLK350. The contact called for the owner of the vehicle who stated that the vehicle was beginning to wobble while driving. The contact stated that he worked for a dealer where a certified mechanic observed the vehicle and diagnosed that the control arms were severely rusted and not seated correctly on the vehicle causing the rear subframe to be severely damaged and needing replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage 79,308.

07/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/21/2021
Crash: No
Fire: No
Vehicle Identification Number: wdcgg8hb3af******
Summary

String gas smell from under the car, found the fuel pump cover cracked and seal faulty

05/19/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

Lately, everytime I filled up the gas tank, I can smell gas from the rear left area. After some time when the tank is maybe a little over half the smell is gone. I assume there is a leak somewhere from the fill pipe to the tank. Maybe a bad rubber connector, gasket/seal failure? The vehicle has never been involved in any crash. Normal usage. Low mileage. Should this be covered by MB warranty at no cost to the owner? Thank you.

07/10/2020
Components: FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXAF******
Summary

PLASTIC SEAL ON GASKETS FOR GAS TANK FAILED ON BOTH SIDES OF CAR. CAUSES LEAKING OF FUEL AND ODOR INTO PASSENGER AREA OF VEHICLE AND DANGER OF EXPLOSION DUE TO LEAKING FUEL. IT OCCURS WHEN GAS TANK IS MORE THAN 3/4 FULL TO FULL OF FUEL.

12/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

EVERY TIME I FILL UP MY MERCEDES GLK 350 WITH FUEL THERE IS A VERY STRONG ODOR OF FUEL IN MY GARAGE AFTER I PARK THE CAR. THERE IS NO VISIBLE LEAK OF FUEL ON THE GARAGE FLOOR OR NOTIFICATION OF ANY ISSUE ON THE DASHBOARD. THE STRONG FUEL ORDER GOES AWAY AFTER DRIVING THE CAR AND BURNING OFF A GALLON OR SO. THIS IS A SERIOUS SAFETY AND HEALTH ISSUE THAT STARTED FEW WEEKS AGO AND IS OF A BIG CONCERN TO ME AND TO MY FAMILY.

11/25/2019
Components: AIR BAGS
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

2010 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICES #16V-081 AND #19V-010 DEFECTIVE AIRBAGS. *AS THE CONSUMER STATED IN ORDER TO HAVE THE VEHICLE REPAIRED IT WOULD REQUIRE AN EXPENSIVE ROUND TRIP FERRY FOR THE VEHICLE. THE CONSUMER REQUESTED FOR A MECHANIC TO BE ABLE TO COME REPAIR THE VEHICLE OPPOSED TO HAVING IT SENT AWAY. *JS

10/23/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT STATED THAT THE ODOR WAS MORE PREVALENT AFTER REFUELING THE VEHICLE. THE CONTACT REMOVED THE REAR SEAT OF THE VEHICLE AND NOTICED A FUEL LEAK AROUND THE FUEL TANK AND BOTH FUEL PUMPS. THERE WAS ALSO EVIDENCE OF A FUEL LEAK UNDERNEATH THE VEHICLE AFTER REFUELING. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

09/23/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8JB4FG******
Summary

2015 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS

09/11/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

FUEL LEAKING NEAR THE REAR PASSENGER SIDE COMING FROM TOP OF GAS TANK NEAR FUEL SENDER. SMELL OF FUEL IN VEHICLE CABIN WHEN FILLING THE GAS TANK TO FULL. NOTICED A STEADY LEAK OF GASOLINE WITH 30 DROPS A MINUTE (WHEN FULL) AND PUDDLE OF GASOLINE ON GARAGE FLOOR. THE SMELL OF GASOLINE SUBSIDES ONCE THE TANK IS BELOW HALF FULL. FUEL LEAK ONLY WHEN GAS TANK IS FULL.

09/11/2019
Components: AIR BAGS
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 18V043000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BENZEL BUSCH MOTOR CAR (28 GRAND AVE, ENGLEWOOD, NJ 07631, (201) 567-1400) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE A FEW YEARS AGO. THE CONTACT ALSO CALLED MERCEDES-BENZ OF WESTCHESTER (5897 MUHLHAUSER RD, WESTCHESTER TOWNSHIP, OH 45069, (513) 870-1000) AND WAS INFORMED AGAIN THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD NOTIFY THE CONTACT WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2019
Components: AIR BAGS
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLIAMSVILLE, NY 14221) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/23/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG846519******
Summary

ON A HOT HUMID DAY ON JULY 21, 2019 AFTER DRIVING FOR 70 MINUTES OF MOSTLY HIGHWAY MILEAGE, THERE WAS A STRONG GAS SMELL AS I EXITED THE DRIVER'S SIDE DOOR. MY DAUGHTER EXITING THE REAR PASSENGER SIDE DOOR ALSO NOTICED THE INTENSE SMELL OF GASOLINE. THE NEXT DAY, I DROVE A SHORT DISTANCE OF 7 MINUTES AND AGAIN I NOTICE STRONG NAUSEATING GAS SMELL AS I EXITED THE CAR. CALLED THE DEALERSHIP AND TOLD TO BRING CAR IN AS SOON AS POSSIBLE. I WAS INFORMED THAT THE FUEL FILTER CRACKED. I RESEARCHED THE INTERNET AND NOTED THAT THE 2011 AND 2012 GLK350 MODELS WERE ON RECALL LIST; HOWEVER THE 2010 MODEL WAS NOT! I WAS GIVEN AN ESTIMATE OF $1250 (LABOR AND PARTS INCLUDED) FOR THE REPLACEMENT OF NEW FUEL FILTER. I WILL UPLOAD RECEIPTS AS SOON AS THE JOB IS COMPLETED (I AM WAITING FOR THE WORK TO BE COMPLETED AS I TYPE THIS REPORT).

06/14/2019
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT MERCEDES-BENZ OF BROOKLYN (1800 SHORE PKWY, BROOKLYN, NY 11214, (718) 258-5100) WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR A RECALL REPAIR WITHIN A REASONABLE TIME. THE DEALER INDICATED THAT THEY WOULD FOLLOW UP WHEN THE PARTS BECAME AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AUTHENTICATED. *BF

06/10/2019
Components: AIR BAGS
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALEXANDRIA MERCEDES-BENZ (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

OUR CAR HAS DEVELOPED A SERIOUS FUEL LEAK ON THE DRIVERS SIDE REAR. WHEN THE TANK IS FILLED TO CAPACITY, OR NEAR CAPACITY, A SERIOUS GASOLINE ODOR DEVELOPS. THE OTHER NIGHT WHEN WE DISCOVERED THIS PROBLEM, OUR ENTIRE HOME BECAME ENGULFED IN THESE FUMES AND WE HAD TO REMOVE THE CAR FROM THE GARAGE AND PUT IT OUT ON THE STREET. ALSO, WHEN WE MOVED THE CAR OUT OF THE GARAGE, WE NOTICED GASOLINE WAS DRIPPING FROM UNDER THE CAR AND FORMED TRAIL OF GAS ALL THE WAY OUT INTO THE STREET. THE LEAK IS CAUSED BY A FAULTY FUEL FILTER/FILTER HOUSING. THIS PARTICULAR PART IS WHAT WAS RECALLED AND REPLACED BY MERCEDES BENZ IN THE 20011 AND 2012 MODEL YEARS. OUR CAR IS A MODEL YEAR 2010, BUT IT HAS THE SAME FUEL FILTER (PART #2214700390 FROM AUTOHAUS AZ)) AND IF YOU SHOP FOR A NEW ONE, YOU CAN SEE IT IS THE SAME FOR THE YEARS 2010 THRU 2012. THE FUEL FILTER IS AT THE TOP OF THE TANK AND CAN EASILY BE REPLACED BY REMOVING THE RIGHT REAR PASSENGER SEAT. HOWEVER, THE ODOR AND FUMES AT TIMES WILL ENTER THE CABIN OF THE VEHICLE, AND IF THE CAR IS PARKED ON AN INCLINE, LEANING FROM RIGHT TO LEFT, I AM SURE GAS CAN TRAVEL ACROSS THE UNDERCARRIAGE AND OVER THE HOT EXHAUST.

06/09/2019
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TAKATA RECALL

06/07/2019
Components: AIR BAGS
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V010000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF HANOVER AT 781-924-4200 (LOCATED AT 1877 WASHINGTON ST, HANOVER, MA 02339) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/04/2019
Components: AIR BAGS
Incident Date: 10/24/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V01000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ST JAMES NY MERCEDES-BENZ (630 MIDDLE COUNTRY ROAD, ST JAMES ROAD, ST JAMES, NY 11740) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

05/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXAF******
Summary

EXTREMELY STRONG SMELL OF GASOLINE WHEN TANK IS FILLED, MERCEDES BENZ RECALLED 2011 AND 2012 MODEL YEAR GLK350 VEHICLES FOR A FUEL LEAK BUT DID NOT RECALL MODEL YEAR 2010 GLK350 VEHICLES. THE SAME RECALL IS NECESSARY FOR MODEL YEAR 2010 GLK 350 VEHICLES.

05/06/2019
Components: STEERING
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

THE VEHICLE IS A MERCEDES BENZ DEALERSHIP IN RALEIGH, NC ON CAPITAL BLVD BECAUSE IT WILL NOT START. THERE'S A STEERING LOCK PROBLEM AND I WAS TOLD THAT ONLY CERTAIN VIN NUMBERS IS COVERED FOR THIS YEAR, MAKE AND MODEL. MY VEHICLE HAS APPROXIMATELY 80,000 MILES. I DON'T UNDERSTAND WHY THIS VEHICLE IS NOT COVERED UNDER THE SAME RECALL (STARTED JAN 25, 2019) BEING IT'S HAVING THE SAME ISSUE AT THE SAME TIME AS THE OTHER VEHICLES. THE VEHICLE WAS AT CAPITAL CHEVROLET DEALERSHIP AND THEY HAD IT TOWED TO MERCEDES BENZ DEALERSHIP AND I WAS TOLD IT WOULDN'T START. CAPITAL CHEVROLET SAID THAT THE MERCEDES DEALERSHIP SAID IT COULD HAPPEN AT ANYTIME AND ANYWHERE. I WAS TOLD THE COST IS ON ME. AFTER SOME RESEARCH I FOUND OUT THERES A RECALL ON MY YEAR, MAKE AND MODEL BUT NOT MY VEHICLE WHICH IS CURRENTLY AT THE DEALERSHIP WITH THE SAME ISSUE. CAN SOMEONE EXPLAIN WHY THIS VERY LOW MILEAGE VEHICLE IS HAVING THE SAME PROBLEM AND MYSELF AND MY GRANDCHILDREN COULD LOSE OUR LIVES IF IT HAPPENED WITH US WHILE OCCUPYING THE VEHICLE, WHO WOULD BE RESPONSIBLE FOR THE RECALL AND OUR LIVES?

04/29/2019
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CHANDLER (LOCATED AT 7450 W ORCHID LN, CHANDLER, AZ 85226, (480) 470-8687) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/20/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TAKATA RECALL HAS NOT BEEN EFFECTED FOR ME. IT'S BEEN SINCE 2016 WHEN I WAS FIRST NOTIFIED OF THE RECALL ON AIRBAGS.

03/25/2019
Components: AIR BAGS
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

2010 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG. *SMD *TR

03/11/2019
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GREENSBORO (819 NORWALK ST, GREENSBORO, NC 27407, (336) 856-1552) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/27/2019
Components: AIR BAGS
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

I HAVE BEEN GETTING NOTICES REGARDING THIS RECALL SINCE I PURCHASED THIS VEHICLE. I CALL AND CALL AND THEY TELL ME NO REMEDY YET !?!? I HAVE HAD SO MUCH ANXIETY OVER THIS ISSUE.. MYSELF AND MANY OF MY LOVED ONES, INCLUDING MY HUSBAND, PARENTS AND CHILDREN, RIDE IN THIS VEHICLE AND THE WARNINGS I RECEIVE SAY THIS MALFUNCTION MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. AND YET NO REMEDY!!! I DO NOT WANT TO BE WRITING THIS AFTER A FATAL ACCIDENT OCCURS! PLEASE TELL ME HOW YOU ARE GOING TO REMEDY THIS THIS SITUATION AND SOON!!!! I AM HAVING AN EMOTIONALLY DIFFUCULT TIME BEING IN THE VEHICLE AND CANNOT STOP THINKING THAT I AM IN A VEHICLE THAT COULD KILL ME!

02/22/2019
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HUNT VALLEY (9800 YORK RD #2, COCKEYSVILLE, MD 21030, (410) 306-7080) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/19/2019
Components: AIR BAGS
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677, (949) 416-2438) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/19/2019
Components: AIR BAGS
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TAKATA RECALL. I HAVE BEEN WAITING OVER 3 YEARS FOR THE DEFECTIVE AIRBAGS IN MY VEHICLE TO BE REPLACED. THIS IS A RIDICULOUS AMOUNT OF TIME TO WAIT FOR THE REPAIR OF SUCH A DANGEROUS SAFETY PROBLEM. THOUGH TAKATA MADE THE DEFECTIVE AIRBAG, MERCEDES BENZ SOLD THE VEHICLE AND SHOULD BE ACCOUNTABLE FOR REPAIRING THE DEFECT IN A REASONABLE AMOUNT OF TIME. THAT TIME HAS ALREADY PASSED. IN A RECENT LETTER MERCEDES INDICATED THAT "[MY] SAFETY IS OF UTMOST CONCERN TO MERCEDES BENZ". MB SHOULD NOT BE ALLOWED TO SELL ANOTHER NEW VEHICLE IN THE UNITED STATES UNTIL THEY HAVE RELIED THE POTENTIAL DANGEROUS OF ALL DEFECTIVE AIRBAGS INSTALLED IN THEIR VEHICLES.

02/14/2019
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. OURISMAN CHEVROLET OF ROCKVILLE (807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/09/2019
Components: AIR BAGS
Incident Date: 02/09/2019
Crash: No
Fire: No
Summary

TAKATA RECALL NO FIX IN 9 YEARS?

02/04/2019
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

"TAKATA RECALL" THE FIRST RECALL FOR THIS VEHICLE #16V081 WAS DATED 02/11/2016. I RECEIVED RECALL NOTICES IN 2016/2017 WHICH I HAVE SINCE DESTROYED THAT SAID PARTS WERE EXPECTED IN 2017. I RECEIVED A 3RD NOTICE IN DEC 2017 STATING I WAS PRIORITY GROUP 4 WITH PARTS EXPECTED IN MAR 2108. THAT WAS FOLLOWED BY ONE IN JAN 2108 CHANGING ME TO PRIORITY GROUP 6 WITH EXPECTED PARTS IN SEPT 2018. TODAY I RECEIVED ANOTHER NOTICE, FEB 2019, CHANGING IT FROM A NHTSA RECALL TO A MBUSA RECALL # 2019010001 - PHASE 4, WITH NO EXPECTED PARTS DATE, BUT THEIR WEBSITE SAYS SEP 2019. THIS RECALL WAS ALMOST 3 YEARS AGO AND MERCEDES BENZ SEEMS TO BE DRAGGING THEIR FEET. WHAT DOES THE GOVERNMENT CONSIDER A "REASONABLE AMOUNT OF TIME"? MERCEDES BENZ IS MAKING AND SELLING CARS EVERYDAY WITH OK AIRBAGS. WHY IS THE GOVERNMENT ALLOWING ME TO DRIVE EVERYDAY WITH A DEFECTIVE AIRBAG THAT MAY CAUSE A DEATH AND ALLOW MERCEDES BENZ TO PUT THIS OFF?.

01/29/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE DEALER (MERCEDES-BENZ OF MASSAPEQUA, 101 SUNRISE HWY, AMITYVILLE, NY 11701) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/08/2018
Components: AIR BAGS
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9AF******
Summary

TAKATA RECALL I OWN A 2010 MERCEDES GLK 350 AND WAS FIRST NOTIFIED BY MERCEDES BACK IN MAY OF 2016 WITH AN ANTICIPATED REPAIR DATE OF SEPTEMBER 2017. THAT WAS THEN CHANGED TO MARCH 2018 AND THEN SEPTEMBER 2018. THE LATEST INFORMATION NOW STATES SEPTEMBER 2019 AND I HAVE NO FAITH THAT IT WILL BE COMPLETED BY THEN. I FIND THIS DEPLORABLE AND CAN'T BELIEVE THAT THE DEPARTMENT OF TRANSPORTATION ACCEPTS THIS CONTINUOUS PUSHBACK OF REPAIRS

12/04/2018
Components: AIR BAGS
Incident Date: 12/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERGLUND LUXURY AUTO (2643 LAKESIDE DRIVE, LYNCHBURG, VA 24501, 888-248-0193) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICES IN JANUARY OF 2016. THE DEALER (CROWN EUROCARS, 8302 US HWY 19 N, PINELLAS PARK, FL 33781) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

11/15/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF AUGUSTA AT 706-860-1111 (LOCATED AT 3061 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH CAMPAIGN NUMBERS.

11/06/2018
Components: AIR BAGS
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V430000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF NORTHWEST ARKANSAS, 2400 SE MOBERLY LN, BENTONVILLE, AR 72712, 479-286-3010) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PARTS WOULD BE AVAILABLE NEXT YEAR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/06/2018
Components: AIR BAGS
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ALBUQUERQUE AT 505-821-4000 (LOCATED AT 8920 PAN AMERICAN FWY NE, ALBUQUERQUE, NM 87113) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

11/05/2018
Components: AIR BAGS
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TAKATA AIRBAGS, PRIORITY GROUP 6: I BELIEVE MERCEDES BENZ IS DRAGGING ITS FEET IN MAKING THESE REPAIRS. I HAVE RECEIVED SEVERAL LETTERS DATING BACK TO 2017. EACH ONE PROVIDES A DATE WHEN THE PARTS WILL BE AVAILABLE AND THE DATES COME AND GO. THE LAST DATE PROVIDED WAS TO BE SEPTEMBER 30, 2018. WHEN I CALLED MB TODAY, THEY TOLD ME THE DATE HAS BEEN POSTPONED UNTIL SEPTEMBER OF 2019! THAT IS ONE YEAR AWAY. THEY NEED TO STEP UP AND COMPLETE THESE REPLACEMENT AIRBAGS FOR THE SAFETY OF THEIR CUSTOMERS.

10/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

AFTER FILLING UP THE TANK THE CAR SMELLS AND LEAKS GAS. HOWEVER, THE LEAKS STOPS AFTER FEW HOURS. I TOOK IT TO AN INDEPENDENT MERCEDES REPAIR SHOP, THEY TOLD ME THEY NEED TO CHANGE A UNIT AND THIS IS A COMMON ISSUE FOR MERCEDES. AFTER SPENDING $450, THE PROBLEM CAME BACK A MONTH LATER. NOW, THEY ARE SAYING, I NEED TO CHANGE ANOTHER FUEL UNIT WHICH WILL COST ME AN ADDITION $650!

10/10/2018
Components: AIR BAGS,WHEELS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TAKATA RECALL I HAVE BEEN CALLING MY DEALERSHIP SINCE I GOT A NOTICE THERE WAS A PROBLEM WITH THE TAKATA AIRBAGS AND NOTHING IS BEING DONE. I CANNOT GET AN ANSWER AS TO WHEN THEY INTEND TO REPLACE THEM. THEY ARE NOT DOING ANYTHING TO REMEDY THE PROBLEM, AND ARE EVASIVE WHEN YOU QUESTION THEM. MOREOVER THE PERRILLI TIRES ON MY CAR ARE CONSTANTLY GOING FLAT. I HAVE HAD TO REPLACE 13 TIRES. AND MY CAR HAS ONLY 44,000 MILES. THEY BLOW UP WHILE I AM DRIVING...IT'S NEVER A SLOW LEAK.

10/08/2018
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5AA******
Summary

TAKATA RECALL I HAVE CONTACTED MERCEDES 5 TIMES IN REGARDS TO FIXING THE AIR BAG ISSUE, I HAVE A SENSOR ON THE DASH BOARD THAT TELLS ME MY AIR BAG IS MALFUNCTIONING. MERCEDES HAS TOLD ME THEY DO NOT HAVE THE PARTS, I CAN COME IN AND THEY WILL TURN THE SENSOR OFF AND CHARGE ME FOR THE LABOR. THEY SENT ME NOTIFICATION TELLING ME IT WAS AFFECTED. THIS HAS BEEN GOING ON FOR 2 YEARS.

10/06/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

STEERING COLUMN MODULE ELECTRICAL CAUSING THE CAR INOPERATIVE. I TURNED THE IGNITION AND NO SOUND. THE DASHBOARD DID NOT LIGHT UP. I COULD NOT GET THE CAR TOWED BECAUSE THE WHEEL LOCKED. I HAD TO REQUEST A TOW THAT HANDLES THIS TYPE OF ISSUE.

10/05/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WAS NOT AVAILABLE AND WAS SCHEDULED TO ARRIVE IN SEPTEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/04/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TAKATA RECALL

09/17/2018
Components: AIR BAGS
Incident Date: 01/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (ARISTOCRAT MOTORS, 9400 W 65TH ST, MERRIAM, KS 66203, (913)-677-3300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 12/04/18*JB

09/13/2018
Components: AIR BAGS
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8BOAF4******
Summary

TAKATA RECALL I HAVE CALLED THE ORLAND PARK, ILL DEALER REPEATEDLY & AM TOLD THEY DO NOT HAVE THE PART. AS MY HOME IS UP FOR SALE & I HOPE TO MOVE TO HOT SPRINGS, ARK, I WOULD LIKE THIS RECALL REMEDIED ASAP. THANK YOU.

09/07/2018
Components: AIR BAGS
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

I WAS INFORMED THAT MY VEHICLE WAS EFFECTED BY THE TAKATA AIRBAG RECALL IN 2017. I HAVE RECEIVED NOTICES LATELY SAYING MY REPLACEMENT WOULD BE AVAILABLE IN MARCH 2018 THEN CHANGED TO SEP 2018. IT HAS NOW BEEN CHANGED TO SEP 2019. MY PRIORITY GROUP WAS CHANGED FROM 4 TO 6. HOW LONG DO THEY NEED.

09/04/2018
Components: AIR BAGS
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXAF******
Summary

TAKATA RECALL - MERCEDES BENZ HAS REPEATEDLY PUSHED THE DATE BACK FOR THE REPAIR ON MY VEHICLE, WHICH IS HOUSED IN "ZONE A" (CALIFORNIA) AND IS THE OLDEST MODEL YEAR THAT HAS BEEN RECALLED (2010 GLK 350). DESPITE ATTEMPTS TO CONTACT THEM TO GET MORE INFORMATION ABOUT THE DELAY AND MY RISK OF INJURY, THEY HAVE NOT PROVIDED ANY ADDITIONAL INFORMATION.

09/03/2018
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKAYUKI RECALL. I HAVE BEEN NOTIFIED BY MERCEDES BENZ (MB) OF THIS RECALL BUT IT HAS NOT BEEN FIXED. MB HAS SENT ME MULTIPLE DATES FOR THE RECALL FIX BUT HAVE ALWAYS EXTENDED THOSE DATES. THE LAST FIX DATE WAS SEPT 2018 BUT THEIR RECALL WEB SITE NOW STATES THE FIX DATE IS SEPT 2019. THIS IS 3 YEARS PAST NOTIFICATION AND I AM UNABLE TO TRADE OR SELL THIS CAR DUE TO IT BEING UNDER THIS RECALL. OTHER CAR MANUFACTURERS HAVE CORRECTED THIS PROBLEM AND ADVISED THEIR CUSTOMERS NOT TO DRIVE THEIR CARS UNTIL THEY WERE FIXED. I CONTINUE TO HAVE TO RELY ON MY CAR AS I AM NOW RETIRED AND HAVE NO OTHER OPTION. 3 YEARS OF DRIVING A CAR THAT THE SALES MANAGER FOR MERCEDES BENZ CALLED A "DEATH TRAP" IS 3 YEARS TOO LONG. WHY HAVE OTHER CAR MANUFACTURERS COMPLETED THEIR RECALL AND NOT MB? DO I HAVE TO DIE BEFORE I GET THIS RECALL FIXES? WHAT IS THIS AGENCY GOING TO DO ABOUT THIS REDICULOUS AMOUNT OF TIME?

08/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXAF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE FILLING UP THE FUEL TANK, FUEL LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT EITHER THE FUEL PUMP OR THE TANK WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 91,574.

08/24/2018
Components: AIR BAGS
Incident Date: 08/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TAKATA RECALL, I AM TRYING VAIN TO GET THIS SERIOUS ISSUE FIXED BUT THE DEALERS ARE TELLING ME THEY CAN'T AND THAT TAKATA IS WAY BEHIND IN SUPPLYING THE DEALERSHIPS AIRBAG REPLACEMENTS. IN THE MEANTIME IF I HAVE AN ACCIDENT I COULD BE KILLED. THE DEALERSHIP IS TAFEL MOTORS IN LOUISVILLE KY.

08/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

I PULLED INTO MY GARAGE AND NOTICED A STRONG SMELL OF GAS AS SOON AS I GOT OUT OF THE CAR. AFTER BEING IN THE HOUSE APPROXIMATELY 2 HOURS, THE SMELL OF GAS FILLED THE HOUSE. I PULLED THE VEHICLE OUT OF THE GARAGE AND IT CREATED A TRAIL OF GAS INSIDE THE GARAGE. MBUSA REFUSED TO COVER THE REPAIR AND ALSO REFUSED TO DISCLOSE INFORMATION RELATED TO THIS ISSUE WHEN I REQUESTED MORE INFORMATION FROM THE CUSTOMER REFERRAL REPRESENTATIVE. I'M PRETTY SURE IT'S NOT SAFE TO JUST HAVE FUEL BEING TRAILED UP AND DOWN HIGHWAYS AND EVERYONE IS UNAWARE. HOPEFULLY THEY CAN BE FINED FOR ENDANGERING PEOPLE.

08/20/2018
Components: AIR BAGS
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5BF******
Summary

TL* THE CONTACTS OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 569-6900) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2018
Crash: No
Fire: No
Summary

THE VEHICLE LEAKS FUEL AT A STEADY RATE.

08/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5AF******
Summary

THIS LAST TWO WEEKS, WE NOTICED THAT THERE'S A STRONG SMELL OF GAS. THERE'S NO LEAK THAT WE COULD SEE BUT THE ODOR IS STRONG THAT GIVES US HEADACHES. WE ARE DOING A RESEARCH ON WHY THIS IS HAPPENING BUT THE ONLY THING WE SEE ABOUT IT ONLINE IS ABOUT THE LINK BETWEEN GAS TANKS AND GAS FILTER. PLEASE HELP.

08/15/2018
Components: AIR BAGS
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PREFERRED AUTO ADVANTAGE (125 N BEACON BLVD, GRAND HAVEN, MI 49417, (616) 935-9600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/13/2018
Components: AIR BAGS
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL - AIRBAGS

08/03/2018
Components: AIR BAGS
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

TAKATA RECALL - FOR OVER 2 YEARS, I HAVE ATTEMPTED TO HAVE MERCEDES BENZ-HONOLULU REPLACE THE TAKATA AIRBAGS AS PER THE RECALL NOTICES I RECEIVE APPROXIMATELY EVERY 6 MONTHS FROM MERCEDES-BENZ USA. EACH TIME, I AM TOLD THAT THEY DO NOT HAVE THE PARTS. RECENTLY, THE SERVICE DEPARTMENT ATTEMPTED TO TAKE THE RECALL NOTICE FROM ME AND TELL ME THE RECALL WAS EXPIRED. UPON FURTHER INSISTENCE, I WAS AGAIN TOLD THAT THE PART IS NOT IN AND THE NOTICES ARE BEING SENT BY MERCEDES USA AS REQUIRED BY FEDERAL LAW BUT THERE ARE NO PARTS. THEREFORE, THEY ARE UNABLE TO PROVIDE ME WITH AN ETA BECAUSE NEWER VEHICLES ARE THE PRIORITY AND AT THIS TIME THEY DO NOT KNOW WHEN THEY WILL RECEIVE THE PARTS TO REPLACE THE TAKATA AIRBAGS.

07/31/2018
Components: AIR BAGS
Incident Date: 07/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DICK DYER & ASSOCIATES (5825 TWO NOTCH RD, COLUMBIA, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/25/2018
Components: AIR BAGS
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

2010 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO FRONTAL AIRBAG SAFETY RECALL. *LD *JS

07/18/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

TAKATA RECALL

07/11/2018
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. STAR MOTOR CARS (7000 OLD KATY RD, HOUSTON, TEXAS 77024, (713) 868-6800) WAS MADE AWARE OF THE RECALLS AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3F3******
Summary

THE EIS (IGNITION SWITCH) FAILED. THIS CAUSED THE VEHICLE TO HAVE A NO-START CONDITION. THE VEHICLE WAS BACKED IN, TURNED OFF, STATIONARY, AND WOULD NOT START AFTER TRYING TO RESTART THE VEHICLE.

06/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

ESL FAILURE (ELECTRONIC STEERING LOCK) FAILED. CAUSING A LOCK UP OF THE STEERING WHEEL, AND NO START FAILURE. IT WAS STATIONARY IN A PARKING LOT. HAD TO HAVE THE VEHICLE PICKED UP AND TOWED TO A GARAGE.

06/25/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA INFLATORS: IT HAS BEEN 2 YEARS SINCE THE RECALL YET I CAN NOT FIND A MERCEDES BENZ DEALER THAT CAN REMEDY THE SITUATION.

06/08/2018
Components: AIR BAGS
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ARROWHEAD IN PEORIA, ARIZONA 85382 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IN THE PROCESS OF DRIVING OUR VEHICLE THE AIRBAG WARNING LIGHT ILLUMINATED. WE HAVE A TAKATA AIRBAG WHICH IS CURRENTLY UNDER RECALL. UPDATED 9/24/18*JB

05/29/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE THE VEHICLE WAS STATIONARY, FUEL SPILLED FROM THE FUEL PUMP INTO THE CABIN OF THE VEHICLE UNDER THE FRONT DRIVER AND PASSENGER SEATS. MERCEDES-BENZ OF FORT WASHINGTON (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FUEL PUMP AND RELAYS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

05/08/2018
Components: AIR BAGS
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL. BOTH DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL. REPEATEDLY RECEIVE NOTICE THAT PARTS ARE NOT AVAILABLE. EACH TIME WE ARE TOLD A LATER DATE. STILL NO IDEA IF WE CAN EVER GET THIS REPAIRED.

04/22/2018
Components: AIR BAGS,SEAT BELTS,ELECTRONIC STABILITY CONTROL
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

TAKATA RECALL: GOOD CAR INTO SOUTH BAY MERCEDES FOR SRS REPLACEMENT AS INSTRUCTED ON RECALL LETTER. SERVICE ADVISOR INITIALLY TOLD ME TO PAY FOR DIAGNOSTIC PRIOR TO MOVING FORWARD, BUT AFTER I INSISTED THAT THE ISSUE WAS RELATED TO A RECALL NOTICE, I WAS TOLD THE REPLACEMENT OF THE SRS MODULE WOULD BE FREE OF CHARGE. AFTER COMPLETED, ADVISOR SHOWED ME THAT THE WARNING WAS NO LONGER ACTIVE AS THE PROBLEM WAS FIXED; AS SOON AS I LEFT THE LOT, THE SRS WARNING REAPPEARED SO I RETURNED. SERVICE ADVISOR INSTRUCTED ME TO THEN PAY FOR A DIAGNOSTIC AS PREVIOUSLY SUGGESTED BECAUSE IT WAS UNRELATED TO THE RECALL. SERVICE ADVISOR, ROGER, WOULD NOT INSPECT VEHICLE ANY FURTHER WITHOUT COLLECTING PAYMENT. ON THE DRIVE HOME, CAR WAS SMOKING; DISCOVERED OIL ALL OVER THE ENGINE ONCE I ARRIVED AT MY DESTINATION (OIL CHANGE PERFORMED AS WELL). NO RECOURSE AFTER CONTACTING SOUTH BAY MERCEDES-BENZ.; MANAGER NOT AVAILABLE. I NEED IMMEDIATE ASSISTANCE AS THIS IS A SAFETY ISSUE THAT IS NOT BEING ADDRESSED BY MB USA.

04/14/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

RECEIVED RECALL NOTICE

03/25/2018
Components: STEERING
Incident Date: 03/25/2018
Crash: No
Fire: No
Vehicle Identification Number: EDITH84B4AF******
Summary

IGNTION ISSUES

03/21/2018
Components: AIR BAGS
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

TAKATA RECALL, BOTH PASSENGERS AND DRIVERS AIRBAG DEPLOYMENT MECHANISM HAS THE DEFECT .

03/21/2018
Components: AIR BAGS
Incident Date: 03/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCCG8HB0AF******
Summary

TAKATA INFLATORS. I WENT TO THE DEALER LOCATED IN 1810 SHORE PARKWAY , BROOKLYN , NY 11214 PHONE NUMBER 7182585100 AND THEY REFUSED TO FIX THE AIR BAG PROBLEM. THEY SAID MERCEDES DOESN'T HAVE THE FUNDS TO FIX IT.

03/05/2018
Components: AIR BAGS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A SECOND LETTER FROM MERCEDES-BENZ, STATING THAT PARTS STILL WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/26/2018
Components: AIR BAGS
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

TAKATA RECALL - THE RECALL HAS BEEN ONGOING FOR OVER TWO YEARS AND STILL NO REPLACEMENT PARTS AVAILABLE. NOW THERE IS A SECOND RECALL FOR THE PASSENGER SIDE AIRBAG AND PARTS ARE NOT AVAILABLE FOR IT EITHER. IF THIS IS NOT AN EMERGENCY THEN WHY THE RECALL. IF IT IS AN EMERGENCY THEN WHY IS IT TAKING SO LONG TO FIX.

02/05/2018
Components: EXTERIOR LIGHTING
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

THE SCREEN GOES OUT GOES BLACK GETS HOT AND OVER HEATED

02/02/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/22/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OMAHA (14335 HILLSDALE AVE, OMAHA, NE 68137) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/19/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA RECALL DEFECTED AIRBAG INFLATORS

01/18/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6AF******
Summary

TAKATA RECALL 2 YEARS IS AMPLE TIME TO REPLACE THE AIRBAGS IN THIS CAR. THIS CAR IS DRIVEN BY A MINOR AND NEEDS TO BE FIXED ASAP

01/16/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/14/2018
Components: AIR BAGS
Incident Date: 01/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA RECALL'' STILL PENDING RECALL REMEDY ASSOCIATED WITH THIS VIN.

01/14/2018
Components: AIR BAGS
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TAKATA RECALL WITH AIRBAG INFLATORS

01/12/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (CAPITAL EUROCAR MERCEDES, 3705 W. TENNESSEE ST, TALLAHASSEE, FL), AN APPOINTMENT TO HAVE THE REPLACEMENT AIR BAG INFLATOR INSTALLED WAS SCHEDULED. WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT NO OUTSTANDING RECALLS WERE ASSOCIATED WITH THE VIN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2018
Components: AIR BAGS
Incident Date: 09/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2BF******
Summary

TAKATA RECALL. THIS RECALL IS TAKING FAR TOO LONG. THIS KNOWLAEDGE HAS BEEN KNOWN FOR OVER FOUR YEARS. IT'S FRIGHTENING TO BE TOLD THAT I MAY BE KILLED IF MY AIRBAG DEPLOYS, EVEN IN A MINOR "FENDER BENDER."

12/29/2017
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 02/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB&AF******
Summary

TAKATA RECALL AFTER APPROXIMATELY 2 YEARS AFTER NOTIFICATION, THE IDENTIFIED PROBLEMS HAVE STILL NOT BEEN RESOLVED. HEADLIGHTS - NORMAL HEADLIGHT OPERATION DOES NOT PROVIDE SUFFICIENT ILLUMINATION OF THE ROAD.

12/21/2017
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0AF******
Summary

:TAKATA RECALL" WE HAVE CALLED PARK PLACE MERCEDES BENZ- 1300 TEXAN TRAIL, GRAPEVINE, TX (817)310-7300, SERVICE DEPARTMENT ON TWO SEPARATE OCCASIONS AND SPOKE TO THE SERVICE DEPARTMENT ABOUT OUR RECALL ON THE DRIVER AND PASSENGER SIDE AIRBAGS AND THEY SAID THAT WE WOULD BE LAST DUE TO THE AGE OF OUR AUTO. WE STILL HAVE NOT RECEIVED A CALL FROM THEM TO BRING IN OUR AUTOMOBILE. THEY SAID MY NAME WAS ON THE LIST AND WHENEVER THEY GOT THE AIRBAGS, THEY WOULD CALL. PLEASE HELP ME GET THE TWO AIRBAGS INSTALLED. THANK YOU

12/19/2017
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ISLA VERDE IN CAROLINA, PR WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,617. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/13/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TAKATA RECALL. I CALLED THE DEALERS BUT THEY ARE UNABLE TO DO THE JOB. I AM AFRAID TO SUFFER A FUTURE ACCIDENT.

12/12/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF MORGANTOWN, 58 DON KNOTTS BLVD, MORGANTOWN, WV 26501) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/08/2017
Components: AIR BAGS
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL

12/01/2017
Components: AIR BAGS
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RAY CATENA MOTOR CAR CORP (910 US-1, EDISON, NJ 08817, PHONE: (732) 549-6600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 8/23/18*JB

11/30/2017
Components: AIR BAGS
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TAKATA RECALL IT'S BEEN MORE THAN A YEAR SINCE THE RECALL WAS ANNOUNCED BUT MY DEALER IS STILL UNABLE TO REMEDY THE PROBLEM. THEY TELL ME THAT THERE IS STILL NO REPAIR AVAILABLE.

11/29/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8AF******
Summary

"TAKATA RECALL" THERE ARE STILL NO REMEDY FOR THIS HAZARDOUS RECALL ON MY CAR. I AM AND FEEL VERY SCARED AND WORRIED ABOUT MY SAFETY AND THAT I COULD HAVE A SERIOUS INJURY OR DEATH DUE TO THIS PROBLEM. I DO NOT WANT THE CAR BUT CAN'T SELL IT BECAUSE OF THIS ISSUE. THE MANUFACTURER SHOULD TAKE RESPONSIBILITY HAVE OTHER ALTERNATIVES AND/OR OPTIONS. PLEASE HELP.

11/16/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

THERE IS A VERY STRONG FUEL ODOR COMING FROM REAR LEFT PASSENGER TIRE AREA WHEN TANK GETS COMPLETELY WITH GAS. I NOTICED THE SMELL AFTER LEAVING THE GAS STATION AND BRINGING THE CAR HOME TO PARK IT IN MY GARAGE.THE GAS SMELL IS SO STRONG, IT LEAKS INTO THE HOUSE (VIA ATTACHED GARAGE). INITIALLY I ASSUMED THAT I MUST HAVE JUST SPILLED A LITTLE GAS WHILE PUMPING IT. HOWEVER, THE SECOND TIME I WENT TO FILL THE CAR UP THE SAME EXACT THING HAPPENED. TO DATE WE HAVE NO REMEDY FOR THIS PROBLEM. AGAIN, THIS HAS HAPPENED TWICE SO FAR.

11/16/2017
Components: AIR BAGS
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

WE WERE TOLD THAT WE WOULD BE CONTACTED BY THE MANUFACTURER TO REPLACE THE DEFECTIVE AIR BAGS. TO DATE WE HAVE NOT HEARD ANYTHING ABOUT REMEDYING THIS PROBLEM. IT'S DISHEARTENING TO KNOW THAT OTHERS HAVE ALSO NOT BEEN CONTACTED TO SOLVE A LIFE THREATENING PROBLEM FOR THE CONSUMER BASE OF THESE VEHICLES.

11/15/2017
Components: AIR BAGS
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CALDWELL (1230 BLOOMFIELD AVENUE, FAIRFIELD, NJ 07004; 973-227-3600), BUT THEY WERE NOT ABLE TO REMEDY THE RECALL DUE TO NOT RECEIVING AIR BAGS FROM TAKATA. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/9/18*JB

11/14/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

TAKATA AIRBAG RECALL

11/13/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

TAKATA INFLATORS CALLED DEALER, POHANKA MERCEDES BENZ OF SALISBURY, AND THEY SAID PARTS ARE NOT AVAILABLE AND WILL NOT BE AVAILABLE UNTIL 2018. HOW DO I KNOW WHEN PARTS ARE AVAILABLE?

11/12/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TAKATA RECALL MY DEALERSHIP STATES THAT PARTS ARE NOT AVAILABLE FOR MY MAKE AND MODEL AND THAT THEY CANNOT REPAIR MY VEHICLE.

11/10/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5AF******
Summary

TAKATA RECALL NO CONTACT FROM MANUFACTURER

11/08/2017
Components: AIR BAGS
Incident Date: 07/02/2009
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

TAKATA RECALL, MERCEDES HAS NOT PROVIDED ANY RESOLUTION TO THE AIRBAG DEFECT ISSUE.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

I RECEIVED NOTIFICATIONS OF THE TAKATA RECALL FOR THE PASSENGER SIDE AIRBAG OVER A YEAR AGO. IT HAS BEEN OVER A YEAR NOW AND STILL NO WORD ON REPAIRS NEEDED. I HAVE BEEN IN CONSTANT CONTACT WITH THE LOCAL DEALERSHIP WHO DON'T HAVE A REPAIR STATUS FOR ME. JUST RECENTLY RECEIVED A LETTER FROM TK HOLDINGS INC. TO FILE A COMPLAINT. THIS IS MY ONLY VEHICLE AND I DRIVE IN CONSTANT FEAR THAT SOMEONE MAY HIT MY CAR FOR THESE AIRBAGS NOT TO PERFORM LIKE THEY ARE SUPPOSED.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

I RECEIVED NOTIFICATIONS OF THE TAKATA RECALL FOR THE DRIVERS SIDE AIRBAG OVER A YEAR AGO. IT HAS BEEN OVER A YEAR NOW AND STILL NO WORD ON REPAIRS NEEDED. I HAVE BEEN IN CONSTANT CONTACT WITH THE LOCAL DEALERSHIP WHO DON'T HAVE A REPAIR STATUS FOR ME. JUST RECENTLY RECEIVED A LETTER FROM TK HOLDINGS INC. TO FILE A COMPLAINT. THIS IS MY ONLY VEHICLE AND I DRIVE IN CONSTANT FEAR THAT SOMEONE MAY HIT MY CAR FOR THESE AIRBAGS NOT TO PERFORM LIKE THEY ARE SUPPOSED.

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

TAKATA RECALL. HAVING RECEIVED NOTICE OF TAKATA FILING FOR CHAPTER 11 BANKRUPTCY, I CONTACTED MY LOCAL MERCEDES DEALERSHIP ASKING IF THEY WERE DOING REPAIRS FOR THE TWO TAKATA AIRBAG INFLATOR RECALLS MERCEDES ISSUED IN 2016. THEY SAID THEY WILL NOT ADDRESS THE ISSUE UNTIL TAKATA PROVIDES A REMEDY. IT SEEMS HIGHLY UNLIKELY THIS WILL HAPPEN SO WE ARE LEFT DRIVING A VEHICLE WITH A DEFECT KNOWN TO RESULT IN INJURY OR DEATH.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Summary

WAS TOLD TO CONTACT MY DEALERSHIP- PURCHASED AND CALLED NORTH HAVEN MB DEALERSHIP WHO STATED WE HAVE NO LIST AND WE WILL CALL YOU WHEN IT IS AVAILABLE.

11/06/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TAKATA INFLATORS. MERCEDES BENZ IN PORTLAND OREGON (AUTHORIZED DEALER) CANNOT REPLACE THE AIR BAGS AS THEY HAVE NOT RECEIVED REPLACEMENT AIR BAGS

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Summary

HAVE NOT HEARD ANYTHING BACK ABOUT THE RECALL REPLACEMENT.

11/06/2017
Components: AIR BAGS
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (PENSKE MERCEDES-BENZ OF WEST COVINA, 2010 E GARVEY AVE S, WEST COVINA, CA 91791 (866) 240-5730) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/05/2017
Components: AIR BAGS
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

TAKATA RECALL - AIRBAG REPLACEMENT EQUIPMENT REMAINS IN AVAILABLE

11/04/2017
Components: AIR BAGS
Incident Date: 03/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKAYUKI RECALL DEALERSHIP STATES THEY HAVE NOT RECEIVED REPLACEMENT AIRBAGS AND WILL NOT REPLACE AIRGAGS

11/03/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (SUN MOTORS, MECHANICSBURG, PA, 717-691-3333) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/03/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TAKATA RECALL.....THE ORIGINAL NOTICE WAS IN APRIL 2016. ITS A YEAR AND A HALF LATER AND NO REMEDY FOR THE RECALL OF THE DRIVERS SIDE AIRBAGS. CHECKING THE AIRBAG RECALL WEBSITE, IT STATES THAT THE REMEDY IS STILL NOT AVAILABLE. SERIOUSLY?????

11/03/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL - NO PARTS AVAILABLE, NOT ABLE TO GET REPAIR FOR THIS DANGEROUS RECALLED ITEM.

11/02/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TAKADA AIRBAG ALSO NEW ISSUE SRS LIGHT CAME ON. WORRIED

11/02/2017
Components: AIR BAGS
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

"TAKATA RECALL" STILL HAVE NO REPAIR/REPLACEMENT FOR MY CAR. DEALER SAYS THEY DON'T HAVE THE REPLACEMENT PARTS. DATA SHOWS THE AGE OF THE CAR MAKES IT MORE PRONE TO A PROBLEM. I'M IN ZONE 1 WHICH WAS SUPPOSE TO HAVE PRIORITY FOR REPLACEMENT. NO INCIDENTS TO REPORT YET.

11/01/2017
Components: AIR BAGS
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TWO RECALLS REGARDING DRIVER AND PASSENGER SIDE AIRBAGS. DEALER DOES NOT HAVE PARTS TO REPLACE.

10/31/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TAKATA RECALL - I HAVE BEEN WAITING SINCE EARLY 2016 TO GET THE TAKATA AIRBAGS REPLACE IN MY VEHICLE. A CALL TODAY TO MERCEDES BENZ CUSTOMER SERVICE REVEALED THAT THE NHTSA DIRECTED THAT OTHER MODELS BE REPAIRED FIRST AND THEY HAVE NO IDEA WHEN I WILL GET REPLACEMENT AIRBAGS. I ALSO RECEIVED A NOTICE TODAY OF THE TAKATA COMPANY FILING FOR BANKRUPTCY. I AM CONCERNED THAT I MAY NEVER GET THESE AIRBAGS REPLACED AND DO NOT UNDERSTAND WHY MY LIFE IS NOT AS IMPORTANT AS SOMEONE WITH A MORE EXPENSIVE AUTOMOBILE.

10/31/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER'S CUSTOMER CARE REPRESENTATIVE INDICATED THAT THE PARTS MAY BECOME AVAILABLE IN MID DECEMBER 2018. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JS

10/30/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

TAKATA RECALL - AIRBAG NHTSA RECALL #'S 16V-081 AND 16V-363. HAVE CALLED THE MFG AND HAVE NOT RECEIVED ANY RESOLUTION. THEY KEEP PUTTING US OFF BY SAYING PARTS NOT AVAILABLE YET. HAVE BEEN WAITING OVER A YEAR. WIFE AND I ARE AFRAID TO DRIVE VEHICLE AND IS CAUSING CONSIDERABLE STRESS (SHE IS 67 YRS AND I AM 74) WE DON'T NEED. WHAT ARE OUR OPTIONS FOR RESOLUTION. WE NEED A SAFE VEHICLE FOR OUR DAILY NEEDS. THANK YOU FOR YOUR HELP WITH THIS

10/30/2017
Components: AIR BAGS
Incident Date: 12/29/2009
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA RECALL. THIS HAS BEEN GOING ON FOR YEARS NOW AND I FEAR RISKS TO VEHICLE OCCUPANTS MIGHT BE INCREASING. EITHER TK HOLDINGS SHOULD PROVIDE THE REPAIR PART OR MERCEDES SHOULD AS THEY HAVE AN OBLIGATION TO DO WHAT THEY CAN TO ENSURE THE SAFETY OF THEIR CUSTOMERS.I THEREFORE WANT A RESOLUTION VERY SOON, THERE HAS BEEN TOO MUCH DELAY.

10/29/2017
Components: AIR BAGS
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL. THE RECALLED AIRBAGS HAVE NOT BEEN REPLACED YET IN OVER A YEAR.

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

TAKATA RECALL. MBUSA CLAIMS IT CANNOT PROCURE PARTS TO COMPLETE THE RECALL WORK. MBUSA WILL NOT TELL ME WHEN IT MIGHT SCHEDULE THE RECALL WORK. I LIVE IN HOUSTON AND IT'S HOT DOWN HERE. I THOUGHT HOT PARTS OF THE COUNTRY WERE TO RECEIVE PRIORITY ATTENTION.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Summary

TAKATA RECALL ....AS OF 10/25/2017 THERE IS NO RESOLUTION, YET MY VEHICLE WAS RECALLED TWO TIMES, ONCE ON 2/11/2016 AND THE OTHER TIME 5/25/2016.

10/25/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7AF******
Summary

TAKATA RECALL - MERCEDES JUST STONEWALLS. ONE OF THE TWO RECALLS ( BOTH DRIVER AND PASSENGER ARE RECALLED) IS GOING ON TWO YEARS YET I HAVE RECEIVED NO ADDITIONAL INFO. ALL I AM TOLD WHEN I CALL IS THAT THEY ARE WAITING ON PARTS AND WILL GET TO IT "AS SOON A POSSIBLE". I LIVE IN DALLAS, TX. HIGH TEMPERATURES AND HIGH HUMIDITY. MY RESEARCH SHOWS THAT MERCEDES HAS ONLY REPLACED LESS THAN 2% OF THE RECALLED AIRBAGS: THE LOWEST % OF ANY MANUFACTURER.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Summary

TAKATA RECALL: YEARS AGO I WAS CONTACTED BY MAIL TO NOTIFY MY DEALERSHIP TO REPLACE MY AIR BAGS AS SOON AS POSSIBLE. WHEN I CALLED THEY SAID YOUR PARTS HAVE BEEN ORDERED WE WILL CALL YOU WHEN THEY ARRIVE. NO CALL. A YEAR LATER SAME THING. CALL THE DEALERSHIP IMMEDIATELY TO REPLACE YOUR AIR BAGS IT IS VERY DANGEROUS TO NOT HAVE THEM REPLACED. CALLED ONLY TO BE TOLD.... THE PART HAS NOT ARRIVED YET. NOW IT HAS BEEN OVER 3 YEARS AND THEY SAY..... THE PART IS ON BACK ORDER!!! MERCEDES OF ORLANDO (MAITLAND) SPOKE WITH LYNN. I RECEIVED A NOTICE FROM AN ATTORNEY STATING THERE IS A LAW SUIT STARTING UP REGARDING THIS SITUATION. I WILL PERSONALLY BE CONTACTING HIM. ALSO IF I OR MY FAMILY IS SERIOUSLY INJURED I AM HOLDING MERCEDES OF ORLANDO RESPONSIBLE.

10/24/2017
Components: AIR BAGS
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA RECALL- RECV'D NOTICE THAT PART WAS AVAILABLE TO FIX, WAS TURNED AWAY BY SERVICE DEPARTMENTS STATING THE PART IS STILL PENDING. I HAVE 2 DEFECTIVE AIRBAGS AND THIS IS TRANSPORTATION THAT IS USED BY MYSELF TO TRANSPORT MY CHILDREN. I FEEL VERY UNSAFE AND HAVE BEEN PATIENTLY WAITING FOR OVER A YEAR FOR THESE REPLACEMENT AIRBAGS. WE WANT TO PASS THIS CAR DOWN TO MY TEENAGE SON TO START DRIVING, BUT ARE UNABLE TO DO SO WITH THE LACK OF SAFETY. PLEASE RESOLVE THIS ISSUE ASAP!

10/24/2017
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

TAKATA RECALL I AM UNABLE TO OBTAIN FAIR MARKET VALUE ON MY VEHICLE WITH A TRADE-IN DO TO THE RECALL AND LACK OF A SOLUTION.

10/20/2017
Components: AIR BAGS
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

ZT MOTORS, FT. WALTON BEACH, FL, WILL NOT ORDER THE PARTS NECESSARY TO COMPLY WITH THIS RECALL. THEY WILL NOT ACCEPT THIS VEHICLE ON A TRADE FOR A NEW VEHICLE WITHOUT THE RECALL REPAIR. SO I AM STUCK WITH A VEHICLE THAT NEEDS A RECALL REPAIR UNLESS I PAY FOR THE REPAIR. THIS IS A TOTALLY UNACCEPTABLE SITUATION.

09/29/2017
Components: AIR BAGS
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, PHONE NUMBER: (617) 666-4100) AND WAS INFORMED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL 2018. THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD CALL HER BACK. THE APPROXIMATE FAILURE MILEAGE WAS 127,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/21/2017
Components: AIR BAGS
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

"TAKATA RECALL" I WANT TO KNOW WHY IT IS TAKING MERCEDES SO LONG TO GET A FIX FOR THIS AIRBAG RECALL ISSUE. VOLKSWAGEN IS FIXING THERE VEHICLES. THERE HAS BEEN NO ACCIDENT, THIS IS A COMPLAINT AGAINST MERCEDES BENZ FOR NOT GETTING THERE VEHICLES FIXED IN A TIMELY MANOR.

09/14/2017
Components: STEERING
Incident Date: 08/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

I WAS DRIVING MY GLK 350 ON A ROAD AT 35 MPH AND SUDDENLY MY STEERING WHEEL GOT STUCK AND IT WASN'T MOVING I HIT THE BRAKES IN THE MIDDLE OF ROAD. I COULDN'T MOVE MY STEERING WHEEL AND I TURNED OFF MY CAR AND TRIED TO RESTART IT AND IT DIDN'T STARTED. I CHECKED MY BATTERY IT WAS GOOD. I LOOKED ONLINE WHAT WAS THE PROBLEM AND A LOT OF PEOPLE HAD SAME PROBLEM WITH THEIR GLK 350 AND ONLY MERCEDES CAN FIX IT SO I HAVE TO TOE IT TO THE DEALERSHIP AND IT COSTED ME $1850 IT'S JUST A WAY FOR THEM TO MAKE MONEY BUT IT COULD HAVE GOT ME INTO A SERIOUS ACCIDENT THAT DAY

09/11/2017
Components: AIR BAGS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TAKATA RECALL. I HAVE RECEIVED TWO RECALL NOTICES FROM MERCEDES BENZ IN 2016. AS OF TODAY, 9/11/2017, I HAVE YET TO RECEIVE A NOTICE TO BRING THE CAR IN FOR REPLACEMENT. ARE MANUFACTURERS ALLOWED TO NOT FULFILL THE RECALL FOR MORE THAN ONE YEAR?

09/08/2017
Components: STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

ACCELERATION/BRAKE ISSUE. ON 09/0517 I PULLED INTO MY PARKING LOT APARTMENT COMPLEX AND UPON PULLING INTO MY PARKING SPOT, I ATTEMPTED TO BACK MY 2010 MERCEDES 2010 GLK350 TO ALIGN MY CAR. I PUT THE VEHICLE IN REVERSE, BUT SUDDENLY THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO A PARKED VEHICLE. I ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE DID NOT STOP. BEFORE THE ACCIDENT OCCURRED ON MY DASHBOARD IT DISPLAYED "CHECK BRAKE PADS". I PURCHASE THIS CAR ON 08/16/17 AND WAS INFORMED THAT THE VEHICLE HAS (2) SAFETY RECALLS FOR 'TAKATA" AIRBAGS. THIS UNINTENDED ACCELERATION IN MY 2010 MERCEDES-BENZ GLK350 IS ALARMING AND CONCERNING.

08/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

"GAS LEAK AND STRONG ODOR" HAVE A GAS LEAK WITH STRONG GAS SMELL AND MERCEDES STATES MY VIN NOT PART OF THEIR RECALL. THIS IS ABSURB AND SUCH A SLAP IN THE FACE TO ALL MERCEDES OWNERS! WE SPEND MORE THAN THE AVERAGE THINKING WE ARE GETTING QUALITY, SAFETY AND RELIABILITY, BUT INSTEAD JUST THE OPPOSITE. I AM SOOOO DISAPPOINTED IS THE WAY THIS IS BEING HANDLED AND MERCEDES SEEMS TO THINK IT'S NOTHING. OUR LIVES ARE AT RISK NOT TO MENTION TO HEALTH ISSUES. I HAD TO GO TO THE ER FOR AN INHALATION INJURY FROM THIS AND ALL THEY CAN SAY IS MY VIN IS NOT PART OF THE RECALL...WOW..UNBELIEVABLE.

08/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

SEE ATTACHED LETTER

07/24/2017
Components: AIR BAGS
Incident Date: 05/12/2012
Crash: No
Fire: No
Summary

LETTER FROM CONGRESSMAN MCKINLEY ON BEHALF OF CONSTITUENT RE 2010 MERCEDES BENZ GLK RE TAKATA AIRBAG RECALL NOTICE. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. *JS

07/24/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

TAKATA RECALL

07/10/2017
Components: EXTERIOR LIGHTING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/27/2012
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

MY TRANSMISSION BEGAN LEAKING FLUID WITH 22,000 MILES ON IT AND NOW THE TRANSFER CASE NEEDS TO BE REPLACED BECAUSE IT IS LEAKING TRANSMISSION FLUID. I WAS DRIVING UP A HILL AND MY SUV FELT LIKE IT WAS SKIPPING GEARS. THE NEXT DAY I NOTICED RED LIQUID ON THE GARAGE FLOOR. IT WAS TOWED TO MERCEDES SERVICE DEPARTMENT IN HOOVER AND SUPPOSEDLY FIX. HOWEVER, THE TRANSFER CASE IS STILL LEAKING.

06/13/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

TAKATA RECALL REPAIR SOLUTION NOT CORRECTED IN A TIMELY MANNER, I RECEIVED A LETTER FROM MERCEDES BENZ MAY OF 2016, IT IS NOW JUNE 13, 2017 AND THE PROBLEM HAS NOT BEEN CORRECTED.

06/13/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXDR******
Summary

TAKATA RECALL I LIVE IN PALM SPRINGS, I HAVE NOW BEEN IN THE DESERT IN 115 DEGREE HEAT DURING THE SUMMER FOR 2 YEARS DURING THIS RECALL IN ZONE 1 HE MOST DANGEROUS ZONE AND CAN'T GET ANYONE TO CALL ME BACK ABOUT REPLACING MY AIRBAGS! THIS IS RIDICULOUS!!!!! THIS IS PUTTING ME AND MY FAMILY AT RISK.

06/01/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF NORTHWEST ARKANSAS, 2400 SE MOBERLY LN, BENTONVILLE, AR 72712, (479) 286-3010) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/18/17*LJ UPDATED 07/25/2017*JS

05/24/2017
Components: STEERING
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

STEERING LOCK SEIZED AFTER CAR WAS PARKED. UNABLE TO SHIFT GEARS, TURN IGNITION OR START CAR. COST $2000 TO FIX! THE WORST CAR EVER!!

04/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7AF******
Summary

TO WHOM IT MAY CONCERN: I RECENTLY TOOK MY 2010 MERCEDES GLK TO MY LONGTIME MECHANIC, KEVIN BRADY OF BRADY'S AUTOMOTIVE REPAIR IN LAGUNA NIGUEL FOR SERVICE AND A SMELL OF GAS VAPOR IN THE PASSENGER CABIN. UPON FURTHER INSPECTION HE FOUND A FRACTURED PLASTIC COVER PLATE AS PART OF THE FUEL FILTER SYSTEM UNDER THE REAR PASSENGER SEAT. I HAVE INCLUDED A PICTURE WHERE YOU CAN CLEARLY SEE FUEL HAVING SOAKED THE EXTERIOR OF THE COVER PLATE. KEVIN REPLACED THE DEFECTIVE PART WITH WITH OEM PARTS AT A COST OF $282.60. UPON FURTHER REVIEW I FOUND A SIMILAR COMPONENT FOR WHICH THE COVER PLATE BELONGS TO AS SUBJECT TO RECALL 12V557000. THE RECALL IS FOR THE SAME MAKE AND MODEL OF VEHICLE WITH THE SAME PART RECALL CALLED FOR CAUSING THE SAME ISSUE AS THE 2011 MODEL RECALL . MY MODEL IS JUST ONE YEAR PRIOR TO THE REFERENCED RECALL. IT APPEARS MERCEDES'S DEFECTIVE PART IS A BIGGER ISSUE THAN THE PREVIOUS RECALL LET ON. FUEL AND VAPOR SHOULD NEVER BE ALLOWED TO ENTER THE PASSENGER CABIN. I RETAINED THE DEFECTIVE PART FOR FURTHER EXAMINATION. I CONTACTED MERCEDES BENZ ABOUT THE ISSUE. I OFFERED TO ALLOW THEM TO EXAMINE THE PART AND ASKED FOR A REIMBURSEMENT OF MY $282.60 (I DID NOT CONDITION THE EXAMINATION ON THE REIMBURSEMENT). THEY REFUSED AND GAVE ME A CORPORATE LEGALESE RESPONSE. SO I TURN TO YOU FOR HELP. THANKS IN ADVANCE.

04/09/2017
Components: SEATS
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8H0AF2******
Summary

PASSENGER SIDE SEAT WARMER OVERHEATING WHEN TURNED ON VERY HOT TO TOUCH AND CAUSING SMOKE IN CABIN.

04/09/2017
Components: POWER TRAIN,ENGINE
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

AFTER ONLY 7 YEARS OF OWNING THE 2010 MB GLK 350, BOTH THE ENGINE MOUNTS AND TRANSMISSION MOUNTS NEEDED TO BE REPLACED AT AN ESTIMATED COST OF $3000.00 AT THE DEALERSHIP. THE CAR HAS LESS THAN 50,000 MILES ON IT, MOSTLY CITY DRIVING. THIS CAN PRESENT A SAFETY HAZARD IF YOU ARE DRIVING YOUR VEHICLE IN HIGH SPEEDS; THE ENGINE MAY SHIFT AND BOUNCE ABOUT SO VIOLENTLY THAT VARIOUS PARTS WILL FLY OFF. CONDITION MOSTLY SEEN IN HIGH MILEAGE CARS.

03/31/2017
Components: AIR BAGS
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA AIR BAGS MY FIRST RECALL NOTICE ARRIVED IN FEB 2016, THE SECOND IN MAY 2016. TO THIS DATE, THERE HAS BEEN NO RESOLUTION FOR THE DANGEROUS SITUATION.

03/04/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Summary

THERE IS NO REMEDY YET FOR THIS RECALL. IT HAS BEEN OVER 1 YEAR NOW!!! FEB 11,2016 MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

02/23/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2AF******
Summary

TAKATA RECALL, HOW CAN I SELL THIS CAR WHEN HAS THIS TYPE OF SAFETY ISSUE. I WAS SENT A LETTER ON AUG 2016 AND THEY HAVE NOT FIXED THE PROBLEM TODATE WHAT ARE MY OPTIONS.

02/07/2017
Components: AIR BAGS
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE APPROXIMATE FAILURE MILEAGE WAS 91,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/19/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2016
Components: AIR BAGS
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/10/2016
Components: AIR BAGS
Incident Date: 10/01/2010
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TAKATA RECALL. THIS RECALL IS FAR TOO SLOW. IT IS A DANGEROUS SAFETY ITEM, AND IT IS MORE THAN A YEAR THAT THIS PROBLEM HAS BEEN WELL KNOW. NHTSA MUST COMPEL TAKATA AND THE CAR MANUFACTURERS TO INCREASE PRODUCTION OR OUTSOURCING OF THE DEFECTIVE PARTS. THIS IS SHAMEFUL ON THE PART OF NHTSA, TAKATA AND THE AUTOMOBILE MANUFACTURERS. ALL AIR BAG INFLATORS SHOULD GO TO THE RECALL, AND NONE TO NEW VEHICLES UNTIL THE RECALL HAS BEEN COMPLETED..

12/09/2016
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TAKATA RECALL. I HAVE MADE MANY REQUEST TO MECEDES BENZ USA TO REPLACE MY DRIVER AND PASSENGER AIR BAGS THAT HAVE BEEN RECALLED. I HAVE NOT BEEN ABLE TO GET THIS DONE.

12/09/2016
Components: AIR BAGS
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

TAKATA RECALL....WE WERE NOTIFIED OF THIS VEHICLE'S RECALL BECAUSE THE DRIVER SIDE AIRBAG IN FEBRUARY 2016. TO DATE WE HAVE NOT RECEIVED NOTICE THAT A REMEDY FOR REPLACEMENT EXISTS TO EVEN SCHEDULE THE REPLACEMENT OF THIS FAULTY AIRBAG. TEN MONTHS SEEMS LIKE A LONG TIME TO WAIT FOR THIS WORK TO BE DONE. NOTHING HAS OCCURRED BUT WE RARELY DRIVE THIS CAR AT THIS POINT.

12/02/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. WHILE DRIVING 60 MPH, FUEL LEAKED FROM THE VEHICLE. IN ADDITION, THE VEHICLE LEAKED FUEL ONTO THE GROUND WHEN PARKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

11/30/2016
Components: AIR BAGS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7AF******
Summary

TAKATA RECALL I AM DRIVING EVERY DAY ON BUSY STREET AND HIGHWAY IN HOUSTON, TEXAS WITH UNSAFE CARE. ARE WE LIVING IN USA? MY UNDERSTANDING IS I AM LIVING IN HIGHLY SAFE REGULATION COUNTRY. *TR

11/23/2016
Components: AIR BAGS
Incident Date: 02/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

EXCESSIVE FUEL SMELL, TURNS OUT IT'S THE FUEL TANK, WAS INFORMED PLASTIC FUEL TANK SEAM IS SPLITTING AND IS NOW A FIRE/SAFETY ISSUE. INFORMED THAT MERCEDES IS AWARE OF THE PROBLEM AND REPLACED MANY DURING WARRANTY PERIOD, BUT NOW SINCE MY WARRANTY IS OVER THIS SAFETY REPAIR WILL COST ME IN EXCESS OF 3,000.00. THIS IS A FIRE HAZARD AND BIG TIME SAFETY ISSUE THAT THE NHTSA NEEDS TO LOOK INTO.

11/09/2016
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/05/2016
Components: AIR BAGS
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7A******
Summary

TAKATA RECALL I HAVE CALLED SEVERAL TIMES TO MERCEDES AND NO RESPONSE TO FIXING THIS PROBLEM. I CHECKED MY VIN AND MY VEHICLE IS STILL A PART OF THIS RECALL FOR DEFECTIVE AIRBAGS.

10/10/2016
Components: AIR BAGS
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

"TAMARA RECALL" I HAVE NOT HAD AN INCIDENT HAPPEN YET, BUT WAS JUST IN AN ACCIDENT AND LUCKY THE AIRBAGS DIDN'T GO OFF. I'M EXTREMELY NERVOUS DRIVING MY CAR NOW, AND MERCEDES IS CLAIMING THEY ARE NOT A PART OF THIS RECALL SINCE THEY HAVEN'T HAD ANY INCIDENTS REPORTED. I AM JUST LOOKING TO GET A RENTAL CAR, UNTIL THIS IS FIXED AND CAN'T SEEM TO GET ANSWERS FROM MERCEDES; BESIDES DENYING THAT MY CAR HAS A RECALL WHEN IT CLEARLY DOES. THEY MAY NOT HAVE ANY INCIDENTS YET, BUT I DO NOT WANT TO BE THE FIRST.

09/26/2016
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

TAKATA RECALL .TWO AIRBAGS DRIVERS AND PASSENGER SIDES. POTENTIALLY CAN EXPLODE SPONTANEOUSLY AND CAN SEVERELY INJURE OR KILL DRIVER AND PASSENGER. STILL DON'T HAVE A SOLUTION. AS A CONSUMER, WHAT AM I SUPPOSED TO DO? I HAVE CONTACTED LOCAL AND HEADQUARTERS MERCEDES BENZ SEVERAL TIMES AND NO SOLUTION WAS OFFERED.

09/21/2016
Components: AIR BAGS
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9AF******
Summary

I RECEIVED A NOTICE FROM MBUSA REGARDING THE TAKATA AIRBAGS IN MY VEHICLE. THE VERY WEEKEND I WENT TO OPEN ROAD MERCEDES IN BRIDGEWATER, NJ. THE SERVICE TEAM SAID THERE IS NO ETA FOR REPLACEMENT AND COULD BE UP TO 2 YEARS. I IMMEDIATELY WENT TO CHECK OUT PRE- OWNED VEHICLES AND REACHED A DEAL THE FOLLOWING WEEKEND WITH THE SALES TEAM WITH A TRADE IN VALUE AND PROVIDED DOWN PAYMENT.. THE MANAGER OF THE DEALERSHIP TOLD ME HIS SALES WAS WORN IN THEIR ESTIMATE AND HE NEEDS TO REDUCE THE TRADE IN VALUE BY 3700 $ DUE TO THE AIRBAGS. THEY SOLD THE VEHICLE AT FULL PRICE, CANNOT FIX IT FOR 2 YEARS BUT WANT TO REDUCE THE PRICE FOR TRADE IN. MBUSA NEEDS TO EITHER FIX IT TIMELY OR GIVE FAIR TRADE IN VALUE FOR A FAULT THAT WAS DUE TO MBUSA. THE DEALERS ARE BLEEDING THE OWNERS OF DEFECTIVE VEHICLES AND TAKING ADVANTAGE.

08/09/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8AF******
Summary

"TAKATA RECALL' IS THE CURRENT TOP CONCERN TO DATE WITH MY CAR. I WAS SOLD A USED LEMON & WOULD NEVER PURCHASE ANOTHER MERCEDES BASED ON MY EXPERIENCE . I BOUGHT THE CAR IN OCTOBER 2015~ IT HAS BEEN BACK TO THE DEALERSHIP APPROXIMATELY 10 TIMES. SOME VISITS THE CAR WAS THERE FOR 2 PLUS WEEKS. MERCEDES PUT THE WRONG TIRES ON THE CAR CAUSING ALIGNMENT PROBLEMS , TIRES WORE DOWN AFTER 3000 MILES, THERE IS AN UNRESOLVED CONDENSATION LEAK, UNRESOLVED OIL LEAK, & CURRENTLY HAVE A SRS DIAGNOSIS CODE WHICH HAS BEEN LEFT UNDIAGNOSED.

08/05/2016
Components: AIR BAGS
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/01/2016
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: TAKATA RECA******
Summary

I CAN NOT SELL MY CAR WITH AN OPEN RECALL AND THERE IS NO PLAN TO FIX WITH PROBLEM!

06/27/2016
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TAKATA RECALL - RECEIVED OWNER NOTIFICATION LETTER FROM MBZUSA DATED JUNE 2016 R.E. DEFECTIVE DRIVER'S SIDE AIRBAG BEING RECALLED (SEE "MBZ LETTER"); LETTER STATED THAT NO "SUITABLE REPLACEMENT PART IS TESTED OR AVAILABLE" BUT WHEN IT WAS, OWNERS WOULD BE SENT "2ND LETTER NOTIFYING YOU TO BRING YOUR VEHICLE IN" FOR REPAIR - "BRING" NOT "DRIVE" - NOWHERE IN THE LETTER WAS THERE A WORD ABOUT THE VEHICLE BEING SAFE TO DRIVE, NOR WAS THE WORD "DRIVE" EVEN MENTIONED. SO OFFICIALLY I NOW HAVE A CAR WITH A DEFECT KNOWN TO HAVE CAUSED AT LEAST 10 US DEATHS, BUT NO REMEDY. MOST CONCERNING ARE THE DOCUMENTS POSTED ON NHTSA WEBSITE FOR MERCEDES-BENZ, WHICH SHOW MBZ NOTIFIED NHTSA OF VEHICLES W/ SAFETY DEFECT (I.E. EXPLODING TAKATA AIRBAGS), INCLUDING MY VEHICLE, ON 8 FEB 2016 (SEE FEB16 DEFECT). NHTSA ACKNOWLEDGED DEFECT NOTICE ON 12 FEB 2016 (SEE FEB16 NHTSA ACKN), & STATED "IT IS REQUIRED THAT OWNERS BE NOTIFIED OF A SAFETY DEFECT IN THEIR VEHICLES WITHIN 60 DAYS OF A MANUFACTURER'S NOTIFICATION TO NHTSA OF A SAFETY DEFECT IN THOSE VEHICLES." WHY WASN'T I NOTIFIED W/IN 60 DAYS? ON MBZUSA WEBSITE/RECALL FAQS, THEY STATE "ANY CUSTOMERS POTENTIALLY AFFECTED WILL BE MAILED...IN APRIL" (SEE MBZ2 APR VS JUN). CYA, BREAK THE RULES & NO REMEDY IN SIGHT. CORPORATE VULTURES. NHTSA NEEDS TO HAMMER THEM PLEASE. ALSO CONCERNED ABOUT RECENT DEATH OF ACTOR KILLED BY JEEP IN A DIFFERENT SAFETY RECALL WITHOUT REMEDY. WHAT IS NHTSA DOING ABOUT THIS??? OWNERS ARE STUCK W/ UNSAFE CARS THAT CAN'T BE REPAIRED! HOW IS THIS POSSIBLE?

06/23/2016
Components: AIR BAGS
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

RECEIVED RECALL LETTER FOR SRS CONTROL UNIT. MADE APPOINTMENT ON APRIL 19 TO REMEDY RECALL. TOOK VEHICLE IN TO MERCEDES DEALER IN BLOOMFIELD HILLS, MI, GOT RIDE BACK TO WORK. BENZ DEALER CALLED ME AND TOLD ME THEY DIDN'T HAVE THE PART TO REMEDY RECALL AND THEY DIDN'T KNOW WHICH PART THEY NEEDED UNTIL AFTER THEY BEGAN WORKING ON MY VEHICLE. SO, I HAD TO GET A RIDE BACK TO THE DEALER AND GOT MY CAR BACK. THEY SAID THEY WOULD CALL ME IN 5 WEEKS WHEN THE PART CAME IN. THEY NEVER CALLED ME. ON JUNE 21 I CALLED THE DEALER AND THEY TOLD ME THE PART WASN'T IN AND THEY WERE GOING TO PUT THE ORDER IN AGAIN. THEY SAID MERCEDES ISN'T MAKING THE PARTS FAST ENOUGH. THEY REFUSED TO TELL ME WHICH PART NUMBER THEY NEEDED (THEY SAID THEY HAD ONE OF THE PARTS BUT NOT BOTH THE PARTS NEEDED FOR THE REMEDY). I RECEIVED THE LETTER MARCH 2016, MADE THE APPOINTMENT IN APRIL AND NOW IT'S JUNE AND THEY ARE STILL TELLING ME THEY DON'T HAVE THE PART AVAILABLE. WHAT IS A CONSUMER TO DO?

06/20/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4AF******
Summary

VERY STRONG SMELLING FUEL ODOR AFTER EVERYTIME I FILL IT UP WITH FUEL. YESTERDAY 06/20/16 IT STARTING LEAKING FUEL. THIS HAS BEEN GOING ON SINCE I BOUGHT IT IN NOVEMBER 2015. CAR COULD BE STATIONARY OR IN MOTION AND THE SMELL OF FUEL IS ALWAYS THERE. SMELLS THE WORST WHEN I FILL IT UP. THE ACTUAL LEAK PROMPTED ME TO FILE THIS COMPLAINT.

05/23/2016
Components: AIR BAGS
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXAF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. AFTER THE VEHICLE WAS STARTED, THE SERVICE DRIVER SIDE AIR BAG SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS 98,250.

04/30/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/24/2016
Crash: Yes
Fire: Yes
Vehicle Identification Number: WDCGG8HB1AF******
Summary

ON 4/24/16, A TOYOTA REAR ENDED ME AND PUSHED ME INTO THE VEHICLE IN FRONT OF ME. THE DAMAGE WOULD HAVE BEEN REPAIRABLE UNTIL MY CAR CAUGHT ON FIRE. IT LOOKED LIKE IT STARTED IN THE INSIDE ABOVE THE GAS TANK AREA, BUT THE MAN WORKING AT THE IMPOUND LOT THE NEXT DAY SAID IT LOOKED ELECTRICAL. EITHER WAY, THE IMPACT SHOULD NOT CAUSE A MERCEDES TO CATCH ON FIRE. I WAS ON A CITY STREET STOPPED AT A STOPLIGHT.

03/28/2016
Components: AIR BAGS
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS OR REMEDY FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/16*LJ *TR

03/03/2016
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V71000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/17/16*LJ UPDATED 10/19/16.*JB

02/16/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

ELECTRICAL SYSTEM WARNING LIGHT CAME ON SEVERAL TIMES DURING A RETURN WEEKEND TRIP WHILE TRAVELING ON IH 35 AT APPROXIMATELY 65MPH FOR SRS CONTROL UNIT MALFUNCTION. THE MESSAGE LIGHT COMPLETELY LIT UP SEVERAL TIMES AND WARNED THAT THE SRS CONTROL WAS MALFUNCTIONING AND SHOULD BE TAKEN CARE OF AS SOON AS POSSIBLE BECAUSE IT COULD CAUSE GREAT HARM IN CASE OF AN ACCIDENT OR SUDDEN STOP. I WAS VERY AFRAID DURING THIS RETURN TRIP AND WAS HAPPY I WAS LESS THAN AN HOUR FROM HOME. I IMMEDIATELY CALLED THE MB DEALER TO SCHEDULE AN APPOINTMENT TO TAKE CARE OF THE PROBLEM. THE DEALER CONFIRMED THE PROBLEM AND REPAIRED THE SRS PROBLEM ON MY VEHICLE ON 8/27/2015. I RECEIVED A NOTICE BY EMAIL ON DECEMBER 17, 2015 AND ADDITIONALLY RECEIVED A (IMPORTANT SAFETY RECALL 2015110002 INTERIM NOTICE TO REPLACE SRS CONTROL UNIT ALONG WITH MY VIN#, NHTSA RECALL# 15V711) FROM THE MANUFACTURER CONFIRMING THE PROBLEM ON DECEMBER 28, 2015. AND IMMEDIATELY CALLED THE DEALERSHIP TO DISCUSS A MONETARY REFUND AND WAS TOLD THAT I MUST WAIT FOR A SECOND LETTER BEFORE THEY COULD ISSUE OR DISCUSS A REFUND FOR THE REPLACEMENT REPAIR I PAID FOR. TO DATE, I HAVE NOT RECEIVED ANY FOLLOW UP FROM THE DEALERSHIP .I WOULD LIKE TO KNOW WHEN I WILL RECEIVE THE SECOND NOTICE AND/WHAT OTHER STEPS ARE AVAILABLE TO BE COMPENSATED BY REFUND.

02/11/2016
Components: SUSPENSION
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING IN THE REAR OF THE VEHICLE WHILE DRIVING AT ANY RATE OF SPEED. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE, INDICATED THAT THERE WAS NO SAFETY CONCERN AND THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

01/14/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

STEERING WHEEL LOCK FAILURE AND IT IS KNOWN TO BE A VERY COMMON PROBLEM ON THESE CARS AND NEED TO BE ADDRESSED

12/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0AF******
Summary

THE PROBLEM IS A FAULTY BALL BEARING IN THE GEAR BOX BEHIND THE TRANSMISSION, AND I WAS QUOTED A PRICE OF 6,000.00. I FEEL AS IF THIS IS A RECURRING PROBLEM WITH THIS PARTICULAR VEHICLE, AND NO CUSTOMER SHOULD BEHELD FINANCIALLY LIABLE FOR THE COST OF FIXING OR HAVING THE PROBLEM RESOLVED.

11/09/2015
Components: AIR BAGS
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

I RECEIVED THE RECALL INFORMATION (SEE ATTACHED) AND MY VEHICLE LISTED AS ONE OF THE RECALL VEHICLE ON THE LETTER SO I CALLED THE DEALER TO REQUEST FOR AN APPOINTMENT TO INSPECT THE AIR BAG CONTROL UNIT AND REPLACE IT IF NECESSARY BUT HE STATED ACCORDING TO HIS RECORD, THIS VEHICLE VIN: [XXX] IS NOT SHOWN ON HIS RECORD AS BEING RECALLED. PLEASE LET ME KNOW WHAT CAN I DO TO FIX THE PROBLEM? THANK YOU IN ADVANCE FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/28/2015
Components: STEERING
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9AF******
Summary

TLA* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. WHILE DRIVING AT AN UNKNOWN SPEED, ALL THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ESP MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 50,279. UPDATED 11/18/15*LJ, UPDATED 3/21/18*JB

09/01/2015
Components: ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

OIL IN RADIATOR.

08/17/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/03/2015
Crash: No
Fire: No
Summary

LETTER FROM CONGRESSWOMAN LOWEY RE ANOTHER INCIDENT OF UNINTENDED ACCELERATION OF MERCEDES SUV. *SMD A MEMBER OF CONGRESS, RECEIVED A SECOND LETTER OF CONCERN FROM A CONCERNED CITIZEN REGARDING SUDDEN ACCELERATION. *JB

08/13/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

INTERMITTENT WARNING "CHECK RIGHT TAIL AND BRAKE LIGHT" I CHECK AND LIGHT NOT FUNCTIONING; MESSAGE DISAPPEARS, LIGHTS WORK AND THEN REPEATS WITH LIGHT NOT FUNCTIONING. ADDITIONALLY CAR FAILS TO START ON SEVERAL OCCASIONS. HAS BEEN IN SHOP 3 DAYS. NOT SURE IF IT IS WIRING HARNESS FAULTY, CIRCUIT BOARD, PERHAPS HARNESS OR SOCKETS BURNT, MELTED. NOTE THAT THIS PROBLEM IS RAMPANT IN ONLINE REPORTING. MERCEDES REPORTS NO RECALLS.

06/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3AF******
Summary

FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT.

04/23/2015
Components: POWER TRAIN
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGG8HBXAF******
Summary

THIS IS A 5 YEAR OLD VEHICLE WITH 57000 MILES AND THE TRANSMISSION NEEDS REPLACED. I HAVE RESEARCHED ONLINE AND HAVE FOUND NUMEROUS PEOPLE REPORTING SAME PROBLEM WITH SAME VEHICLE AT AROUND SAME MILEAGE. MAKES ME THINK THERE IS SOME FUNDAMENTAL PROBLEM WITH THE VEHICLE THAT MB HAS FAILED TO ACKNOWLEDGE AND FIX. THE REPAIR WILL COST OVER $6000 WHICH IS AROUND THE SAME COST OTHERS HAVE REPORTED ONLINE. IT JUST SEEMS TOO COINCIDENTAL TO ME THAT SO MANY PEOPLE HAVE HAD SAME PROBLEM WITH THIS VEHICLE WITH THE SYMPTOMS BEING THE SAME AT AROUND THE SAME MILEAGE. MIGHT BE SOMETHING TO LOOK INTO AND HOLD MB ACCOUNTABLE FOR. ISN'T THIS THE KIND OF THING THAT DRIVES RECALLS? *TR

04/13/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4AF******
Summary

FUEL/GAS TANK LEAKING AFTER FILLING UP THE TANK. CAR SMELL OF GAS AND POOL OF GAS OBSERVED ON THE FLOOR OF THE GARAGE. I HAVE TO BACKED UP THE CAR ON THE STREET TO AVOID POSSIBLE FIRE ON MY PROPERTY. THIS IS THE SECOND INCIDENCE...THE FIRST INCIDENT WAS A WEEK AGO, THE CAR SMELLS OF GAS AND I BROUGHT THE CAR TO MY MECHANIC AND HE CAN'T FIND ANY LEAK IN THE FUEL SYSTEM NOR ON THE FUEL TANK, THE GAS TANK WAS HALF EMPTY AT THAT TIME. AFTER FILLING UP THE TANK ON 4/10/13, THAT IS WHEN I'VE NOTICED THAT THE GAS IS LEAKING (POOL OF GAS ON THE FLOOR) FROM THE FUEL TANK AFTER PARKING IN CAR AT HOME. *TR

06/11/2014
Components: AIR BAGS
Incident Date: 03/04/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB1AF******
Summary

DRIVING 45 MPH AND WAS STRUCK BY A VEHICLE THAT PULLED INTO TRAFFIC ILLEGALLY. AIRBAGS DID NOT DEPLOY. BACK AND NECK INJURIES RESULTED FROM THE ACCIDENT. MERCEDES DID NOT ALERT CAR OWNERS THAT A "SERVICE BULLETIN" WAS ISSUED NOVEMBER 1, 2010 REGARDING A FLAW IN THE AIRBAG SYSTEM. OVER 130 MERCEDES MODELS ARE AFFECTED BY BULLETIN SB-91-60-193. *TR

05/08/2014
Components: EXTERIOR LIGHTING
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4AF******
Summary

FAILURE OF LEFT TAIL LIGHT. RECALL ON 2008-2011 C350 VEHICLES FOR TAIL LIGHT GROUND WIRE PROBLEM BUT RECALL NOT ON GLK350'S. *TR

05/02/2014
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 04/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG8HB5AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ GLK. THE CONTACT STATED, WHILE IN REVERSE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM FAILED TO ENGAGE, WHICH LED TO A THREE-CAR ACCIDENT. THERE WERE NO INJURIES TO REPORT. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED, WHO ADVISED THAT THE BRAKING SYSTEM WAS OPERATING NORMALLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 6/19/14*CN THE CONSUMER STATED THERE WAS A VERY STRONG POSSIBILITY THAT THE CAR WAS INDEPENDENTLY ACCELERATING AND OVERRIDING THE ACTION OF THE BRAKES. UPDATED 06/26/2014 *JS UPDATED 08/18/14. *JB

05/23/2013
Components: POWER TRAIN,VISIBILITY
Incident Date: 02/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4AF******
Summary

WE HAVE HAD CONTINUING PROBLEMS WITH THE CONTROL BUTTONS ON THE WINDOWS,TEMP CONTROLS, LIGHTS, ETC. LOSING THEIR PAINTED COVERING/DELAMINATING. MERCEDES HAS SAID THAT THIS IS AN ENVIRONMENTAL PROBLEM DUE TO HAND LOTION AND/OR AIR FRESHENERS AND NOT A DEFECT. WE'VE HAVE MANY CARS OVER MANY YEARS AND WE'VE NEVER HAD THIS PROBLEM OCCUR BEFORE. APPARENTLY MERCEDES HAS RECOGNIZED THE PROBLEM AND SENT A SERVICE ADVISORY TO THEIR REPAIR ENTITIES BUT THEY ARE REFUSING TO ACKNOWLEDGE THIS AS A DEFECT. THIS IS A SAFETY PROBLEM AS THE LETTERS AND WORDS ON THE BUTTONS BECOME ILLEGIBLE FORCING THE DRIVER TO TAKE THEIR ATTENTION FROM ROAD TO TRY AND OBTAIN THE REQUIRED ACTION. *TR CONSUMER STATED THAT TRANSMISSION FAILED AT 85,847 MILES. CONSUMER HEARD A FAN-LIKE NOISE COMING FROM THE TRANSMISSION. THERE WAS METAL IN THE TRANSFER CASE. THE TRANSMISSION WAS REPLACED AND THE COOLER AND TORQUE CONVERTER WERE FLUSHED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT DID NOT OFFER ASSISTANCE. *DL

04/18/2013
Components: ENGINE AND ENGINE COOLING,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 01/06/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

THAT SATURDAY I HAD MY 30,000 MILE SERVICE AT ESTATE MOTORS IN GOLDENS BRIDGE, NY. THE DEALER ALSO DID AN "OPEN RECALL". THEY DEDUCTED $20 FROM MY BILL TO GET A CAR WASH. I DROVE DIRECTLY TO A CAR WASH ON ROUTE 202 IN NEW MILFORD, CT. ABOUT 3:00 PM, I WAS THIRD IN LINE AND AS THE TWO CARS AHEAD EDGED FORWARD, TURNING LEFT TO GO IN, I NUDGED MY GAS PEDAL AND THE VEHICLE TOOK OFF LIKE A ROCKET, GLANCED OFF THE CAR BUMPER AHEAD, RAN OVER ELECTRIC EQUIPMENT AND A 3 FOOT TALL TREE, WENT HALFWAY OVER A 3 FOOT HIGH WALL AND WAS STOPPED BY SMASHING INTO A TREE. NOBODY WAS HURT. I HAD KEPT MY SEAT BELT ON AND WAS ONLY SLIGHTLY BRUISED. AT FIRST I THOUGHT I MUST HAVE DONE SOMETHING WRONG, AS I TOLD THE POLICE, BUT REALIZED LATER THAT WAS IMPOSSIBLE. I AM A GOOD AND CAREFUL DRIVER AS ALL RECORDS WILL ATTEST. I COULD NOT HAVE JAMMED MY FOOT DOWN ON THE GAS PEDAL. I LATER FOUND THAT THE "OPEN RECALL" HAD TO DO WITH A CAM SOLENOID, WHICH IS INVOLVED WITH THE FLOW OF GASOLINE INTO THE MOTOR. I ALSO FOUND ON GOOGLE THREE ALMOST IDENTICAL INCIDENTS REPORTED ON THIS PARTICULAR MODEL AND YEAR. TAKE A LOOK. I FIND IT VERY HARD TO BELIEVE THIS IS JUST A COINCIDENCE. S MERCEDES BENZ HAS BEEN UNCOOPERATIVE AND STATES THEIR INSPECTION SHOWED NOTHING WRONG WITH THE RELEVANT PARTS OF MY SUV. AFTER THE AMOUNT OF DAMAGE AND REPAIR, I THINK ONE CAN BE SKEPTICAL ABOUT THEIR OPINION. HOW COULD THEY KNOW WHAT THE CAR WAS LIKE BEFORE THIS? MERCEDES DENIES ANY RESPONSIBILITY. AS I AM DEEPLY UPSET BY THE COST TO MY INSURANCE COMPANY FOR SOMETHING I DO NOT BELIEVE IS MY FAULT, THE FUTURE INCREASES IN INSURANCE RATES THAT WILL FOLLOW, THE $560 LOST IN THE 30,000 MILE CHECK-UP AND MY $1000 DEDUCTIBLE, THE LOSS OF VALUE OF MY CAR, AND BY THE INSENSITIVITY AND RUDENESS OF MERCEDES BENZ, WHOSE STAFF FAILS TO RETURN PHONE CALLS AND IS GENERALLY UNCOOPERATIVE. *TR

09/06/2012
Components: ENGINE
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES GLK350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE DEALER WAS NOTIFIED. SEVERAL DAYS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE STARTER AND FUEL PUMP NEEDED TO BE REPLACED. ALSO, THE ELECTRICAL SYSTEM WAS UPGRADED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DECIDED TO DISPATCH AN ENGINEER TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 18,000.

05/15/2012
Components: STRUCTURE
Incident Date: 11/15/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB7AF******
Summary

SUDDEN UNINTENDED ACCELERATION PROBABLY DUE TO ACCIDENTALLY HITTING CRUISE CONTROL HANDLE, WHICH IS RIGHT ABOVE TURN SIGNAL (DEFECTIVE DESIGN ISSUE IN MANY MERCEDES MODELS), WHEN ATTEMPTING TO PARK IN DISABLED PARKING AREA. *JS

04/03/2012
Components: POWER TRAIN
Incident Date: 04/01/2012
Crash: No
Fire: No
Summary

VEHICLE DEVELOPED TRANSMISSION WHINE. TRANSMISSION WILL BE REPLACED. *TR

10/31/2011
Components: STRUCTURE
Incident Date: 10/25/2011
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6AF******
Summary

WHEN IS RAINING WATER LEAKS INSIDE OF RIGHT FRONT AND SOAK ENTIRE FLOOR. *TR

12/20/2010
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 12/08/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB7AF******
Summary

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.

12/20/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 11/15/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB7AF******
Summary

I WAS SLOWLY COASTING INTO A HANDICAPPED PARKING SPACE AT A HARDWARE STORE WHEN THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE BRAKES WOULD NOT STOP THE CAR. THE CAR RAN OVER A MEDIAN AND SEVERAL CONCRETE POLES AND FINALLY CAME TO A STOP WHEN IT HIT METAL, FIRE EQUIPMENT. I FILED A POLICE REPORT. I CONTACTED THE DEALER AND THE CAR WAS TOWED TO A DEALER-OWNED BODY SHOP. NOTHING WAS DONE TO CORRECT THE FAILURE. THE VEHICLE IS GLK MERCEDES 2010. THE CAR WAS ONLY SIX MONTHS OLD WHEN IT EXPERIENCED SUDDEN, UNINTENDED ACCELERATION. *TR

10/20/2010
Components: VISIBILITY
Incident Date: 04/05/2010
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXAF******
Summary

2010 GLK-350 WITH INEFFECTIVE DRIVER'S SIDE WINDSHIELD WIPER --LEAVES A WEDGE-SHAPED POOL OF WATER IN FRONT OF DRIVER, FROM LEFT (AT ABOUT 9 IN. TALL). TO RIGHT, EXTENDING ABOUT 2-3 FEET, MAKING IT IMPOSSIBLE TO SEE ONCOMING TRAFFIC. BOUGHT CAR IN MAR 2010, REPORTED TO MB SEVERAL TIMES, AND THEY SAY ITS NORMAL. HAVE PICTURES. FRONT END OF VEHICLE --MAINLY RIGHT FRONT TIRE-- WOBBLES, FORCING DRIVER TO INCREASE OR DECREASE SPEED AT AROUND 60 MPH. REPORTED TO MB SINCE NEW SEVERAL TIMES; THEY SAY THEY FIND NOTHING. AUTOMATIC TRANSMISSION LURCHES AT TIMES, AND SOME OTHERS IT DOES NOT RESPOND AS ASKED (AS IN CASE OF EMERGENCY). REPORTED TO MB SEVERAL TIMES; ANOTHER "VEHICLE OPERATING AS SPECIFIED." *TR

10/17/2010
Components: UNKNOWN OR OTHER
Incident Date: 10/16/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WBANF33537C******
Summary

2010 MERCEDES BENKGLK 350. ON SATURDAY, OCTOBER 16, I WAS ATTEMPTING TO REVERSE OUT A PARKING SPACE IN THE WESTFIELD SHOPPING CENTER, WHEATON, MD. I PUT THE CAR IN REVERSE AND REVERSED SLOWLY. I THEN PUT THE CAR IN DRIVE AND MOVED FORWARD TO DO A 3 POINT TURN.. PLACED THE CAR IN REVERSE AND IT STALLED FOR A FEW SECONDS THEN LURCHED BACKWARD, HITTING ANOTHER CAR. THIS IS NOT THE FIRST TIME I HAVE NOTICED THIS BEHAVIOR BUT IT IS THE FIRST TIME IT LURCHED SO HARD THAT IT LITERALLY JUMPED ONE FULL CAR LENGTH AND HIT THE CAR. I WENT ONLINE AND NOTICED A FEW REPORTS DETAILING THE SAME BEHAVIOR. IS THIS A COMMON GLK PROBLEM AND IF YES, WHAT ARE YOU DOING ABOUT IT. *TR

08/31/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 08/30/2010
Crash: Yes
Fire: No
Vehicle Identification Number: WDDHF8HB3AA******
Summary

CIRCUMSTANCES LEADING UP TO AN ACCIDENT ON MY MERCEDES BENZ E350 2010 WHICH STARTED ROLLING ON A HILL WHILE THE CAR WAS IN PARK. ON MONDAY AUGUST 30, 2010 I DROVE MY VEHICLE TO THE INTERSECTION OF DELAVALL AND TILLOTSON AVE. IN THE BRONX. I PARKED MY CARE ON DELAVALL AVE. AND PUT THE CAR IN PARK WITH THE ENGINE RUNNING. MY SALESMAN REMAINED IN THE CARE TO MAKE TELEPHONE CALLS IN THE COMFORT OF THE CARS AIR-CONDITIONING. I CHECKED TWICE TO MAKE SURE THE CAR WAS IN PARK AND THEN I LEFT MY SALESMAN IN THE CAR. I WENT INTO MY CUSTOMERS BUILDING AND WAS IN THERE FOR MORE THAN FIFTEEN MINUTES WHEN I CAME BACK TO THE CAR AND ASKED MY SALESMAN TO ACCOMPANY ME BACK INTO THE BUILDING. I INSTRUCTED MY SALESMAN TO TURN OFF THE CAR. WHEN HE WHO IS IN THE PASSENGER SEAT REACHED OVER TO REMOVE THE KEY FROM THE IGNITION THE CAR STARTED TO ROLL. I SCREAMED FOR HIM TO STOP THE CAR BUT HE COULD NOT CLIMB OVER THE CONSOLE AND APPLY THE BRAKE NEITHER COULD HE MOVE THE SHIFT SELECTOR. THE CAR ROLLED DOWNHILL FOR SOME 30 FT. AND CRASHED INTO THE REAR OF A PARKED VEHICLE. FORTUNATELY MY SALESMAN WAS NOT INJURED AND THE CAR THAT WAS HIT WAS AN ABANDONED VEHICLE WITH NO PLATES. THE DAMAGE TO MY VEHICLE WAS TO MY PASSENGER SIDE FRONT BUMPER. I HAVE BEEN DRIVING FOR ALMOST 60 YEARS AND HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY PREVIOUS VEHICLES. ONCE AGAIN THE CAR WAS PARKED ON A SLIGHT GRADE IN PARK FOR MORE THAN 15 MINUTES WHEN THE KEY WAS REMOVED THE VEHICLE BEGAN TO ROLL DOWN THE STREET. FORTUNATELY NO ONE WAS KILLED OR INJURED AND THERE WERE NO SEVERE DAMAGES TO EITHER VEHICLES OR ANY BUILDINGS. HOWEVER THE OUTCOME COULD HAVE BEEN TRAGIC. *TR

08/17/2010
Components: TRAILER HITCHES
Incident Date: 05/07/2010
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2010 MERCEDES GLK350. WHILE TRAVELING 4 MPH AND PULLING A TRAILER, THE TRAILER BEGAN MOVING IN A DIFFERENT DIRECTION THAN THE VEHICLE. THE CONTACT DISCOVERED THAT THE FACTORY TRAILER HITCH WAS FRACTURED INTO TWO PIECES IN THE LOCATION WHERE THE HITCH WAS WELDED TOGETHER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRAILER HITCH WAS REPLACED DUE TO EXCEEDING TRAVEL WEIGHT. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 15,000.

07/12/2010
Components: VEHICLE SPEED CONTROL
Incident Date: 06/10/2010
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 MERCEDES-BENZ GLK350. THE CONTACT ATTEMPTED TO ACCELERATE ON AN INCLINE WHILE DRIVING BETWEEN 25 AND 30 MPH AND THE VEHICLE WOULD NOT RESPOND IMMEDIATELY. AFTER SHE TOOK HER FOOT OFF OF THE ACCELERATOR PEDAL, THE VEHICLE BEGAN ACCELERATE ON ITS OWN. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500 AND THE CURRENT MILEAGE WAS 2,700.

04/26/2010
Components: TIRES
Incident Date: 04/24/2010
Crash: No
Fire: No
Summary

CONTINENTAL TIRES-I HAVE HAD FAILURES OF 3 TIRES ON A NEW CAR, A MERCEDES E350 4MATIC, EQUIPPED WITH CONTINENTAL 245/40/18 TIRES. TWO TIRES HAD WEAK SIDEWALL AND BLEW OUT AFTER HITTING POTHOLES AT LOW SPEEDS. THE LAST HAD A BUBBLE IN THE SIDEWALL. *TR

12/28/2009
Components: TIRES
Incident Date: 12/23/2009
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1AF******
Summary

PIRELLI SCORPION ZERO TIRES. WITH LESS THAN 8,000 MILES ON THE TIRES, I ROLLED OVER A ONE INCH STONE WHILE DRIVING 30 MPH AND THE TIRE IMMEDIATELY LOST AIR PRESSURE. IF THIS WOULD HAVE HAPPENED AT HIGH SPEED I WOULD HAVE LOST CONTROL OF THE VEHICLE. THE COMPANY'S POSITION IS THAT THE TIRE IS SAFE, EVEN THOUGH THE STONE PENETRATED THROUGH THE FULL TREAD INTO THE TIRE CAVITY. ASIMMETRICO MO 235/45 R20 100H MO 5570 EXTRA LOAD DOT XT PF J884 4408 INTERNO INNEN RADIAL M+S TUBELESS R740401 P.14580.459/01 1414 MADE IN GERMANY TREAD 2 RAYON, 2 STEEL, 2 NYLON SIDEWALL 2 RAYON E4 0224435-S 0240460 TT 012 X29 (INSIDE TIRE CAVITY). *TR

12/06/2009
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/04/2009
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2AF******
Summary

THE REAR PASSENGER DOOR BEHIND THE DRIVER DOES NOT UNLOCK. THIS CONDITION IS RANDOM AT BEST, IT MAY STAY LOCKED FOR A WEEK AND THEN UNLOCK NORMALLY FOR A FEW DAYS AND THEN RETURN TO THE LOCKED STATE. *TR

10/06/2009
Components: VEHICLE SPEED CONTROL
Incident Date: 09/29/2009
Crash: Yes
Fire: No
Summary

TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON ENTERING A PARKING SPACE, THE VEHICLE ACCELERATED WHICH CAUSED HER TO CRASH INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER, AND A TECHNICIAN STATED THAT UNINTENDED VEHICLE ACCELERATION WAS COMMON WITH HER YEAR, MAKE, AND MODEL. A REPRESENTATIVE FROM MERCEDES CONCLUDED THAT THE FAILURE HAD NO ASSOCIATED DEFECT. THE INSURANCE COMPANY WAS IN THE PROCESS OF ASSUMING RESPONSIBILITY FOR THE FAILURE. THE VEHICLES IDENTIFICATION WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 2003.

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